>> Hello everyone. Welcome to theCUBE's coverage of International Women's Day. I'm John Furrier, host of theCUBE been profiling the leaders in the technology world, women in technology from developers to the boardroom, everything in between. We have two great guests promoting in from Malaysia. Nancy Wang is the general manager, also CUBE alumni from AWS Data Protection, and founder and board chair of Advancing Women in Tech, awit.org. And of course Kate Watts who's the executive director of Advancing Women in Tech.org. So it's awit.org. Nancy, Kate, thanks for coming all the way across remotely from Malaysia. >> Of course, we're coming to you as fast as our internet bandwidth will allow us. And you know, I'm just thrilled today that you get to see a whole nother aspect of my life, right? Because typically we talk about AWS, and here we're talking about a topic near and dear to my heart. >> Well, Nancy, I love the fact that you're spending a lot of time taking the empowerment to go out and help the industries and helping with the advancement of women in tech. Kate, the executive director it's a 501C3, it's nonprofit, dedicating to accelerating the careers of women in groups in tech. Can you talk about the organization? >> Yes, I can. So Advancing Women in Tech was founded in 2017 in order to fix some of the pathway problems that we're seeing on the rise to leadership in the industry. And so we specifically focus on supporting mid-level women in technical roles, get into higher positions. We do that in a few different ways through mentorship programs through building technical skills and by connecting people to a supportive community. So you have your peer network and then a vertical sort of relationships to help you navigate the next steps in your career. So to date we've served about 40,000 individuals globally and we're just looking to expand our reach and impact and be able to better support women in the industry. >> Nancy, talk about the creation, the origination story. How'd this all come together? Obviously the momentum, everyone in the industry's been focused on this for a long time. Where did AWIT come from? Advancing Women in Technology, that's the acronym. Advancing Women in Technology.org, where'd it come from? What's the origination story? >> Yeah, so AWIT really originated from this desire that I had, to Kate's point around, well if you look around right and you know, don't take my word for it, right? Look at stats, look at news reports, or just frankly go on your LinkedIn and see how many women in underrepresented groups are in senior technical leadership roles right out in the companies whose names we all know. And so that was my case back in 2016. And so when I first got the idea and back then I was actually at Google, just another large tech company in the valley, right? It was about how do we get more role models, how we get more, for example, women into leadership roles so they can bring up the next generation, right? And so this is actually part of a longer speech that I'm about to give on Wednesday and part of the US State Department speaker program. In fact, that's why Kate and I are here in Malaysia right now is working with over 200 women entrepreneurs from all over in Southeast Asia, including Malaysia Philippines, Vietnam, Borneo, you know, so many countries where having more women entrepreneurs can help raise the GDP right, and that fits within our overall mission of getting more women into top leadership roles in tech. >> You know, I was talking about Teresa Carlson she came on the program as well for this year this next season we're going to do. And she mentioned the decision between the US progress and international. And she's saying as much as it's still bad numbers, it's worse than outside the United States and needs to get better. Can you comment on the global aspect? You brought that up. I think it's super important to highlight that it's just not one area, it's a global evolution. >> Absolutely, so let me start, and I'd love to actually have Kate talk about our current programs and all of the international groups that we're working with. So as Teresa aptly mentioned there is so much work to be done not just outside the US and North Americas where typically tech nonprofits will focus, but rather if you think about the one to end model, right? For example when I was doing the product market fit workshop for the US State Department I had women dialing in from rice fields, right? So let me just pause there for a moment. They were holding their cell phones up near towers near trees just so that they can get a few minutes of time with me to do a workshop and how to accelerate their business. So if you don't call that the desire to propel oneself or accelerate oneself, not sure what is, right. And so it's really that passion that drove me to spend the next week and a half here working with local entrepreneurs working with policy makers so we can take advantage and really leverage that passion that people have, right? To accelerate more business globally. And so that's why, you know Kate will be leading our contingent with the United Nations Women Group, right? That is focused on women's economic empowerment because that's super important, right? One aspect can be sure, getting more directors, you know vice presidents into companies like Google and Amazon. But another is also how do you encourage more women around the world to start businesses, right? To reach economic and freedom independence, right? To overcome some of the maybe social barriers to becoming a leader in their own country. >> Yes, and if I think about our own programs and our model of being very intentional about supporting the learning development and skills of women and members of underrepresented groups we focused very much on providing global access to a number of our programs. For instance, our product management certification on Coursera or engineering management our upcoming women founders accelerator. We provide both access that you can get from anywhere. And then also very intentional programming that connects people into the networks to be able to further their networks and what they've learned through the skills online, so. >> Yeah, and something Kate just told me recently is these courses that Kate's mentioning, right? She was instrumental in working with the American Council on Education and so that our learners can actually get up to six college credits for taking these courses on product management engineering management, on cloud product management. And most recently we had our first organic one of our very first organic testimonials was from a woman's tech bootcamp in Nigeria, right? So if you think about the worldwide impact of these upskilling courses where frankly in the US we might take for granted right around the world as I mentioned, there are women dialing in from rice patties from other, you know, for example, outside the, you know corporate buildings in order to access this content. >> Can you think about the idea of, oh sorry, go ahead. >> Go ahead, no, go ahead Kate. >> I was going to say, if you can't see it, you can't become it. And so we are very intentional about ensuring that we have we're spotlighting the expertise of women and we are broadcasting that everywhere so that anybody coming up can gain the skills and the networks to be able to succeed in this industry. >> We'll make sure we get those links so we can promote them. Obviously we feel the same way getting the word out. I think a couple things I'd like to ask you guys cause I think you hit a great point. One is the economic advantage the numbers prove that diverse teams perform better number one, that's clear. So good point there. But I want to get your thoughts on the entrepreneurial equation. You mentioned founders and startups and there's also different makeups in different countries. It's not like the big corporations sometimes it's smaller business in certain areas the different cultures have different business sizes and business types. How do you guys see that factoring in outside the United States, say the big tech companies? Okay, yeah. The easy lower the access to get in education than stay with them, in other countries is it the same or is it more diverse in terms of business? >> So what really actually got us started with the US State Department was around our work with women founders. And I love for Kate to actually share her experience working with AWS startups in that capacity. But frankly, you know, we looked at the content and the mentor programs that were providing women who wanted to be executives, you know, quickly realize a lot of those same skills such as finding customers, right? Scaling your product and building channels can also apply to women founders, not just executives. And so early supporters of our efforts from firms such as Moderna up in Seattle, Emergence Ventures, Decibel Ventures in, you know, the Bay Area and a few others that we're working with right now. Right, they believed in the mission and really helped us scale out what is now our existing platform and offerings for women founders. >> Those are great firms by the way. And they also are very founder friendly and also understand the global workforce. I mean, that's a whole nother dimension. Okay, what's your reaction to all that? >> Yes, we have been very intentional about taking the product expertise and the learnings of women and in our network, we first worked with AWS startups to support the development of the curriculum for the recent accelerator for women founders that was held last spring. And so we're able to support 25 founders and also brought in the expertise of about 20 or 30 women from Advancing Women in Tech to be able to be the lead instructors and mentors for that. And so we have really realized that with this network and this individual sort of focus on product expertise building strong teams, we can take that information and bring it to folks everywhere. And so there is very much the intentionality of allowing founders allowing individuals to take the lessons and bring it to their individual circumstances and the cultures in which they are operating. But the product sense is a skill that we can support the development of and we're proud to do so. >> That's awesome. Nancy, I want to ask you some never really talk about data storage and AWS cloud greatness and goodness, here's different and you also work full-time at AWS and you're the founder or the chairman of this great organization. How do you balance both and do you get, they're getting behind you on this, Amazon is getting behind you on this. >> Well, as I say it's always easier to negotiate on the way in. But jokes aside, I have to say the leadership has been tremendously supportive. If you think about, for example, my leaders Wayne Duso who's also been on the show multiple times, Bill Vaas who's also been on the show multiple times, you know they're both founders and also operators entrepreneurs at heart. So they understand that it is important, right? For all of us, it's really incumbent on all of us who are in positions to do so, to create a pathway for more people to be in leadership roles for more people to be successful entrepreneurs. So, no, I mean if you just looked at LinkedIn they're always uploading my vote so they reach to more audiences. And frankly they're rooting for us back home in the US while we're in Malaysia this week. >> That's awesome. And I think that's a good culture to have that empowerment and I think that's very healthy. What's next for you guys? What's on the agenda? Take us through the activities. I know that you got a ton of things happening. You got your event out there, which is why you're out there. There's a bunch of other activities. I think you guys call it the Advancing Women in Tech week. >> Yes, this week we are having a week of programming that you can check out at Advancing Women in Tech.org. That is spotlighting the expertise of a number of women in our space. So it is three days of programming Tuesday, Wednesday and Thursday if you are in the US so the seventh through the ninth, but available globally. We are also going to be in New York next week for the event at the UN and are looking to continue to support our mentorship programs and also our work supporting women founders throughout the year. >> All right. I have to ask you guys if you don't mind get a little market data so you can share with us here at theCUBE. What are you hearing this year that's different in the conversation space around the topics, the interests? Obviously I've seen massive amounts of global acceleration around conversations, more video, things like this more stories are scaling, a lot more LinkedIn activity. It just seems like it's a lot different this year. Can you guys share any kind of current trends you're seeing relative to the conversations and topics being discussed across the the community? >> Well, I think from a needle moving perspective, right? I think due to the efforts of wonderful organizations including the Q for spotlighting all of these awesome women, right? Trailblazing women and the nonprofits the government entities that we work with there's definitely more emphasis on creating access and creating pathways. So that's probably one thing that you're seeing is more women, more investors posting about their activities. Number two, from a global trend perspective, right? The rise of women in security. I noticed that on your agenda today, you had Lena Smart who's a good friend of mine chief information security officer at MongoDB, right? She and I are actually quite involved in helping founders especially early stage founders in the security space. And so globally from a pure technical perspective, right? There's right more increasing regulations around data privacy, data sovereignty, right? For example, India's in a few weeks about to get their first data protection regulation there locally. So all of that is giving rise to yet another wave of opportunity and we want women founders uniquely positioned to take advantage of that opportunity. >> I love it. Kate, reaction to that? I mean founders, more pathways it sounds like a neural network, it sounds like AI enabled. >> Yes, and speaking of AI, with the rise of that we are also hearing from many community members the importance of continuing to build their skills upskill learn to be able to keep up with the latest trends. There's a lot of people wondering what does this mean for my own career? And so they're turning to organizations like Advancing Women in Tech to find communities to both learn the latest information, but also build their networks so that they are able to move forward regardless of what the industry does. >> I love the work you guys are doing. It's so impressive. I think the economic angle is new it's more amplified this year. It's always kind of been there and continues to be. What do you guys hope for by next year this time what do you hope to see different from a needle moving perspective, to use your word Nancy, for next year? What's the visual output in your mind? >> I want to see real effort made towards 50-50 representation in all tech leadership roles. And I'd like to see that happen by 2050. >> Kate, anything on your end? >> I love that. I'm going to go a little bit more touchy-feely. I want everybody in our space to understand that the skills that they build and that the networks they have carry with them regardless of wherever they go. And so to be able to really lean in and learn and continue to develop the career that you want to have. So whether that be at a large organization or within your own business, that you've got the potential to move forward on that within you. >> Nancy, Kate, thank you so much for your contribution. I'll give you the final word. Put a plug in for the organization. What are you guys looking for? Any kind of PSA you want to share with the folks watching? >> Absolutely, so if you're in a position to be a mentor, join as a mentor, right? Help elevate and accelerate the next generation of women leaders. If you're an investor help us invest in more women started companies, right? Women founded startups and lastly, if you are women looking to accelerate your career, come join our community. We have resources, we have mentors and who we have investors who are willing to come in on the ground floor and help you accelerate your business. >> Great work. Thank you so much for participating in our International Women's Day 23 program and we'd look to keep this going quarterly. We'll see you next year, next time. Thanks for coming on. Appreciate it. >> Thanks so much John. >> Thank you. >> Okay, women leaders here. >> Nancy: Thanks for having us >> All over the world, coming together for a great celebration but really highlighting the accomplishments, the pathways the investment, the mentoring, everything in between. It's theCUBE. Bring as much as we can. I'm John Furrier, your host. Thanks for watching.

>>Hey everyone. Welcome back to Las Vegas. The cube is live at the Venetian Expo Center for AWS Reinvent 2022. There are thousands and thousands and thousands of people here joining myself, Lisa Martin at Dave Valante. David, it's great to see the energy of day one alone. People are back, they're ready to be back. They're ready to hear from AWS and what it's gonna announce to. >>Yeah, all through the pandemic. Of course, we've talked about digital transformation, but the conversation is evolving beyond that to business transformation now, deeper integration of the cloud to really transform fundamental business operations and And that's a new era. >>It is a new era. It's exciting. We've got a couple of guests that we're gonna unpack that with. Anan. Beji joins us, the President Digital Business Services at HCL Tech and Prar, SVP and Global head of AWS business unit. Also from HCL Tech. Guys, welcome. Thank >>You. Thank you, >>Thank you. >>Let's talk about some of the latest trends anon. We'll start with you. What are some of the latest trends in digitalization, especially as it relates to cloud adoption? What are you hearing out in the marketplace? >>Yeah, I think you said it right. The post pandemic, every industry, every enterprise and every industry realize that for resilience, for their ability to change and adapt change and their ability to increase, you know, velocity of change so that they can move fast and keep up the expectations of their consumers, their partners, their employees, they need to have composability at the core and resilience at the core. And so, digital transformation became all about the ability to change, an ability to pivot faster. Now, it's easier said than done, right? Larger enterprises, especially as you move into complex regulated industries, you know, oil and gas, manufacturing, life sciences, healthcare, utilities, these are industries that are not easy to change. They're not adaptable to change, and yet they had to really become more adaptable. And they saw cloud as an enabler to, to all of that, right? So they started looking at every area of their business, business processes that make up their value chains and really look at how can they increase the adaptability and the ability to change these value chains so that they can engage with their customers better, their partners, better their employees better, and also build some of the composability. >>And what might mean that is that just kind of like Lego blocks, they don't have to make changes that are sweeping and big that are difficult to make, but make them in parts so that they can make them again and again. So velocity of change becomes important. Clouds become an enabler to all of this. And so if I look at the last four years, every industry, whether regulated or not b2c, B2B to C, B2B is adopting cloud for digital acceleration. >>I'm curious to what you're seeing on the front lines, given the macro headwinds. You mentioned business resilience and during the pandemic, it was a lot of CIOs told us, wow, we were, we were kind of focused on disaster recovery, but our business wasn't resilient. We were really optimizing for efficiency. And then they started to okay, build in that business resilience. But now you got the economic headwinds. Yes. People are tapping their brakes a little bit. There's some uncertainty, a longer sales cycle, even the cloud's not immune. Yeah. Even though it's still growing at 30% plus per year. What are you guys seeing in the field with the AWS partnership? How are customers, you know, dealing with some of those more strategic transformation projects? Yeah, >>Yeah. So you know, first off, one thing that's changed and is different is every industry realizes that there is no choice. They don't have a choice to not be resilient. They don't have a choice to not be adaptable. The pandemic has taught them that the markets and the macros are increasingly changing supply chains. It's changing customer behavior for their own industries. It's changing their pricing and their cost models. And for all of that, they need to continue on their digital journeys. Now, what's different though is they wanna prioritize. They wanna prioritize and do more with less. They want to adapt faster, but also make sure that they don't, they don't just try to do everything together. And so there's a lot of focus on what do we prioritize? How do we leverage cloud to move faster, you know, and cheaper in terms of our change. >>And also to decide where do we consume and where do we compose? We'll talk a little bit more about that. There are certain things that you don't want to invent yourself. You can consume from cloud providers, whether it's business features, whether it is cloud capabilities. And so it's, there is a shift from adopting cloud just for cost takeout and just for resilience, but also for composability, which means let's consume what I can consume from the cloud and really build those features faster. So squeeze the go to market time, squeeze the time to market and squeeze the price to market, right? So that's the >>Change and really driving those business outcomes. As we talked about Absolut ard, talk to us about how hcl tech and AWS are working together. How are you enabling customers to achieve what an was talking about? >>Oh, absolutely. I mean, our partnership has started almost 10 years back, but over the last one year, we have created what we call as AWS dedicated business unit to look at end to end stock from an AWS perspective. So what we see in the market as a explained is more drive from clients for optimization, driving, app modernization, driving consolidation, looking at the cost, sustainability angles, looking at the IOT angle, manufacturing platforms, the industry adoption. All this is actually igniting the way the industry would look at AWS and as well as the partnership. So from an HCL tech and AWS partnership, we're actually accelerating most of these conversations by building bespoke accelerated industry solutions. So what I mean is, for example, there is an issue with a manufacturing plant and take Covid situation, people can't get into a a manufacturing plant. So how can AWS help put it in the cloud, accelerate those conversations. So we are building those industry specific solutions so that it can be everybody from a manufacturing sector can adopt and actually go to market. As well as you can access all this applications once it is in the cloud from anywhere, any device with a scalable options. That's where our partnership is actually igniting lot of cloud conversations and playing conversations in the market. So we see a lot of traction there. Lisa, on >>That, incredibly important during the last couple of years alone. >>Absolutely. I mean, last couple of years have been groundbreaking, right? Especially with the covid, for example, Amazon Connect, we use, we used Amazon Connect to roll out, you know, call center at the cloud, right? So you don't have to walk into an office, for example. People are working in the banking sector, especially in the trading platform. They were, they were not able to get there. So, but they need to make calls. How do you do the customer service? So Amazon Connect came right at the junction, so call center in the cloud and you can access, dial the number so the customer don't feel the pain of, you know, somebody not answering. It's accessible. That's where the partnership or the HCL tech partnership and AWS comes into play because we bring the scale, the skill set capability with the services of, you know, aws, Amazon, and that forms a concrete story for the client, right? That's one such example. And you know, many such examples are in the market that we are accelerating in the, in the discussions. >>And connect is a good example. Lisa, we were talking earlier about Amazon doubling down on the primitives, but also moving up up market as well, up chain up the value chain. And it needs partners like HCL to be able to go into various industries and apply that effectively. Absolutely. And that's where business transformation comes >>In. Absolutely. Absolutely. I think some of the aspects that we are looking at is, you know, while we do most of this cloud transformation initiatives from an tech perspective, what we are doing is we are encompassing them into a story, which we call it as cloud smart, right? So we are calling it as cloud smart, which is a go-to market offering from Atcl Tech, where the client doesn't have to look at each of these services from various vendors. So it's a one stop shop, right? From strategy consulting, look, implementation, underpinned by app modernization, consolidation, and the operational. So we do that as end to end service with our offerings, which is why helping us actually accelerate conversations on the crowd. What happen is the clients are also building these capabilities more and more often. You see a lot of new services are being added to aws, so not many clients are aware of it. So it is the responsibility of system integrator like us to make them aware and bring it into a shape where the client can consume in a low cost option, in an optimized way. That's where I think it's, it's, it's working out very well for us. With the partnership of, so >>You curate those services that you know will fit the customer's business. You, you know, the ingredients that you could put together, the, the dinner. >>Absolutely. You're preparing a dish, right? So you're preparing a dish, you know where the ingredients are. So the ingredients are supplied by aws. So you need to prepare a pasta dish, right? So you, you how spicy you want to make it howland, you want to make it, you know what source you want to use. How do you bring all those elements together? That's what, you know, tech has been focusing on. >>And you use the word curation, right? Curation is really industry process down, depending on your industry, every industry, every enterprise, there are things that are differentiating them. There's a business processes that differentiate you and there are business processes that don't necessarily differentiate you but are core to you. For example, if you're a retailer, you know, you're retailing, you're merchandising, how you price your products, how you market your products, your supply chains, those differentiate you. How you run your general ledger, your accounting, your payables. HR is core to your business but doesn't differentiate you. And the choices you make in the cloud for each of these areas are different. What differentiates you? You compose what doesn't differentiate you consume because you don't want to try and compose what >>Telco Exactly. Oh my gosh. >>Our biggest examples are in Telco, right? Right. Their omnichannel marketing, you know, how they connect with their consumers, how they do their billing systems, how they do their pricing systems. Those are their differentiations and things that don't they want to consume. And that's where cloud adoption needs to come with really a curation framework. We call it the Phoenix framework, which defines what differentiates you versus not. And based on that, what are the architectural choices you make at the applications layer, the integration layer, the data layer, and the infrastructure layer all from aws and how do you make those choices? >>Talk about a customer example anon that really articulates that value. >>Yeah, I'll give you an example that sort of, everybody can relate to a very large tools company that manufactures tools that we all use at home for, you know, remodeling our houses, building stuff, building furniture. Their business post pandemic dramatically shifted in every way possible. Nobody was going anymore to Home Depot and Lowe's to buy their tools, their online business surge by 200%. Their supply chains were changing because their manufacturers originally were in China and Malaysia. They were shifting a lot of that base to Taiwan and Germany and Latin America. Their pricing model was changing. Their last mile deliveries were changing cuz they were not used to delivering you and me last mile deliveries. So every aspect of their business was changing. They hadn't thought of their business in the same way, but guess what? That business was growing, but the needs were changing and they needed to rethink every value chain in their business. >>And so they had to adopt cloud. They leverage AWS at their core to rethink every part of their business. Rebuilding their supply chain applications, modernizing their warehouse management systems, modernizing their pricing systems, modernizing their sales and marketing platforms, every aspect you can think of and all of that within 24 months. Cuz otherwise they would lose market share, you know, in any given market. And all of this, while they were, you know, delivering their day to day business, they were manufacturing the goods and they were shipping products. So that was quite a lot to achieve in 24 months. And that's not just one example is across industries, examples like that that we have. That's >>One of the best business transformation examples I think I've heard. >>Absolutely. Absolutely. And so cloud does need to start with a business transformation objective. And that's what's happening to the cloud. It's changing away from an infrastructure consolidation discussion to business task. >>Because I know you guys have a theater session tomorrow on, on continuous modern, it was experiencing cloud transformation and continuous modernization. That's the theme. Pre-cloud. It was just a, you'd, you'd live, you'd rip and replace your infrastructure and it was a big application portfolio assessment and rationalization. It was just, it just became this years long, you know, like an SAP installation. Yes. How has cloud changed that and what's, tell us more about that session and that continuous modernization. Yeah, >>So, so we are doing a John session with a client on how HCL Tech helped the client in terms of transforming the landscape and adopting cloud much faster, you know, into the ecosystem. So what we are currently doing is, so it's a continuous process. So when we talk about cloud adoption transformation, it doesn't stop there. So it, it needs to keep evolving. So what we came up with a framework for the all such clients who are on the cloud transformation part need to look at which we call it a smart waste cloud, cloud smart. Where once it is in the clouds, smart waste to cloud for cloud and in the cloud. So what happens is, when it is to cloud, what do you do? What are the accelerators? What are the frameworks? Smart waste for clouds? How do you look at the governance of it? >>Okay? Consolidation activities of it, once it is in the cloud, how do we optimize, what do you look at? Security aspects, et cetera. So the client doesn't have to go to multiple ecosystem partners to look at it. So he is looking at one such service provider who can actually encompass and give all this onto the plate in a much more granular fashion with accelerated approach. So we build accelerated solutions frameworks, which helps the client to actually pick and choose in a much lower cost, I think. And it has to be a continuous modernization for the client. So why we are calling it as a continuous modernization is we are also also creating what we call cloud foundries and factories. What happens is the client can look at not only in a transformation journey, but also futuristic when there are new services are adapted, how this transformation and factories helping them in a lower cost option and driving that a acceleration story. So we are addressing it in multiple ways. One on the transformation front, one on the TCO front, one on the AX accelerated front, one on the operational front. So all this combined into one single framework, which is what is a continuous modernization of clouded option from xgl tech. >>When you apply this framework with customers, how do you deal with technical debt? Can you avoid technical debt? Can you hide technical debt? Or is it like debt and taxes? We're always gonna have technical debt because Amazon, you know, they'll talk about, they don't ever deprecate anything. Yeah. You know, are they gonna, are we gonna see Amazon take on tech? How do you avoid that? Or at least shield the customer for that technical debt. >>So every cio, right? Key ambitions are digital cloud, TCO optimization, sustainability. So we have a framework for that. So every CIO will look at, okay, I wanna spend, but I want to be optimized. My TCO should not go up. So that's where a system integrator like us comes. We have AOP story where, which does the complete financial analysis of your cloud adoption as to what estate and what technical client already has. How can we optimize that and how can we, how can we overlay on top of that our own services to make it much more optimized solution for the client? And there are several frameworks that we have defined for the CIO organizations where the CIO can actually look at some of these elements and adopt it internally within the system. You wanna pick it from there? >>Yeah, I think, I think it's, it's, it's a great question. First of all, there's a generational shift in the last three years where nobody's doing lift and shift of traditional applications or traditional data systems to the cloud. As you said, nobody's taking their technical debt to the cloud anymore. >>Business value's not there. >>There's no business value, right? The value is really being cloud native, which means you want to continuously modernize your value chains, which means your applications, your integration, your data to leverage the cloud and continuously modernize. Now you will still make priority decisions, right? Things that really differentiate you. You will modernize them through composition things that don't, you'll rather consume them, but in both factors, you're modernizing, I use the word surround and drown enterprises are surrounding their traditional, you know, environments and drowning them over a period of time. So over the next five years, you'll see more and more irrelevant legacy because the relevance is being built in the cloud, cloud for the future. That's the way I see it. >>Speaking of, take us out here, speaking of business value and on, we're almost outta time here. If there's a billboard on 1 0 1 in Palo Alto regarding HCL tech, what's the value prop? What does it say? >>It's a simple billboard. We say we are super charging our customers, our partners, our employees. We are super charging progress. And we believe that the strength that we bring from learnings of over 200,000 professionals that work at hcl working with over half of, you know, 500 of the, the largest Fortune thousands in the world is, is really bringing those learnings that we continuously look at every day that we live with, every day across all kind of regulations, all kind of industries, in adopting new technologies, in modernizing their business strategies and achieving their business transformation goals with the velocity they want. That's kind of the supercharging progress mantra, >>Super charging progress. Love it. Guys, thank you so much for joining. David, me on the program talking about, thank you for having a conversation. Our pleasure. What's going on with HCL Tech, aws, the value that you're delivering for customers. Thank you so much for your time. Thank >>You. Thank you. Thanks. Have a great time. >>Take care for our guests. I'm Lisa Martin, he's Dave Valante. 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>>Hi, everybody. Welcome back to Caesars in Las Vegas. My name is Dave ante. We're here with the chairman and CEO of snowflake, Frank Luman. Good to see you again, Frank. Thanks for coming on. Yeah, >>You, you as well, Dave. Good to be with you. >>No, it's, it's awesome to be, obviously everybody's excited to be back. You mentioned that in your, in your keynote, the most amazing thing to me is the progression of what we're seeing here in the ecosystem and of your data cloud. Um, you wrote a book, the rise of the data cloud, and it was very cogent. You talked about network effects, but now you've executed on that. I call it the super cloud. You have AWS, you know, I use that term, AWS. You're building on top of that. And now you have customers building on top of your cloud. So there's these layers of value that's unique in the industry. Was this by design >>Or, well, you know, when you, uh, are a data clouding, you have data, people wanna do things, you know, with that data, they don't want to just, you know, run data operations, populate dashboards, you know, run reports pretty soon. They want to build applications and after they build applications, they wanna build businesses on it. So it goes on and on and on. So it, it drives your development to enable more and more functionality on that data cloud. Didn't start out that way. You know, we were very, very much focused on data operations, then it becomes application development and then it becomes, Hey, we're developing whole businesses on this platform. So similar to what happened to Facebook in many, in many ways, you know, >>There was some confusion I think, and there still is in the community of, particularly on wall street, about your quarter, your con the consumption model I loved on the earnings call. One of the analysts asked Mike, you know, do you ever consider going to a subscription model? And Mike got cut him off, then let finish. No, that would really defeat the purpose. Um, and so there's also a narrative around, well, maybe snowflake, consumption's easier to dial down. Maybe it's more discretionary, but I, I, I would say this, that if you're building apps on top of snowflake and you're actually monetizing, which is a big theme here, now, your revenue is aligned, you know, with those cloud costs. And so unless you're selling it for more, you know, than it costs more than, than you're selling it for, you're gonna dial that up. And that is the future of, I see this ecosystem in your company. Is that, is that fair? You buy that. >>Yeah, it, it is fair. Obviously the public cloud runs on a consumption model. So, you know, you start looking all the layers of the stack, um, you know, snowflake, you know, we have to be a consumption model because we run on top of other people's, uh, consumption models. Otherwise you don't have alignment. I mean, we have conversations, uh, with people that build on snowflake, um, you know, they have trouble, you know, with their financial model because they're not running a consumption model. So it's like square pack around hole. So we all have to align ourselves. So that's when they pay a dollar, you know, a portion goes to, let's say, AWS portion goes to the snowflake of that dollar. And the portion goes to whatever the uplift is, application value, data value, whatever it is to that goes on top of that. So the whole dollar, you know, gets allocated depending on whose value at it. Um, we're talking about. >>Yeah, but you sell value. Um, so you're not a SaaS company. Uh, at least I don't look at you that that way I I've always felt like the SAS pricing model is flawed because it's not aligned with customers. Right. If you, if you get stuck with orphaned licenses too bad, you know, pay us. >>Yeah. We're, we're, we're obviously a SaaS model in the sense that it is software as a service, but it's not a SaaS model in the sense that we don't sell use rights. Right. And that's the big difference. I mean, when you buy, you know, so many users from, you know, Salesforce and ServiceNow or whoever you have just purchased the right, you know, for so many users to use that software for this period of time, and the revenue gets recognized, you know, radically, you know, one month at a time, the same amount. Now we're not that different because we still do a contract the exact same way as SA vendor does it, but we don't recognize the revenue radically. We recognize the revenue based on the consumption, but over the term of the contract, we recognize the entire amount. It just is not neatly organized in these monthly buckets. >>You know? So what happens if they underspend one quarter, they have to catch up by the end of the, the term, is that how it works or is that a negotiation or it's >>The, the, the spending is a totally, totally separate from the consumption itself, you know, because you know how they pay for the contract. Let's say they do a three year contract. Um, you know, they, they will probably pay for that, you know, on an annual basis, you know, that three year contract. Um, but it's how they recognize their expenses for snowflake and how we recognize the revenue is based on what they actually consume. But it's not like you're on demand where you can just decide to not use it. And then I don't have any cost, but over the three year period, you know, all of that, you know, uh, needs to get consumed or they expire. And that's the same way with Amazon. If I don't consume what I buy from Amazon, I still gotta pay for it. You know, so, >>Well, you're right. Well, I guess you could buy by the drink, but it's way, way more expensive and nobody really correct. Does that, so, yep. Okay. Phase one, better simpler, you know, cloud enterprise data warehouse, phase two, you introduced the, the data cloud and, and now we're seeing the rise of the data cloud. What, what does phase three look like >>Now? Phase, phase three is all about applications. Um, and we've just learned, uh, you know, from the beginning that people were trying to do this, but we weren't instrumental at all to do it. So people would ODBC, you know, JDBC drivers just uses as database, right? So the entire application would happen outside, you know, snowflake, we're just a database. You connect to the database, you know, you read or right data, you know, you do data, data manipulations. And then the application, uh, processing all happens outside of snowflake. Now there's issues with that because we start to exfil trade data, meaning that we started to take data out of snowflake and, and put it, uh, in other places. Now there's risk for that. There's operational risk, there's governance, exposure, security issues, you know, all this kind of stuff. And the other problem is, you know, data gets Reed. >>It proliferates. And then, you know, data science tests are like, well, I, I need that data to stay in one place. That's the whole idea behind the data cloud. You know, we have very big infrastructure clouds. We have very big application clouds and then data, you know, sort of became the victim there and became more proliferated and more segment. And it's ever been. So all we do is just send data to the work all day. And we said, no, we're gonna enable the work to get to the data. And the data that stays in more in place, we don't have latency issue. We don't have data quality issues. We don't have lineage issues. So, you know, people have responded very, very well to the data cloud idea, like, yeah, you know, as an enterprise or an institution, you know, I'm the epicenter of my own data cloud because it's not just my own data. >>It's also my ecosystem. It's the people that I have data networking relationships with, you know, for example, you know, take, you know, uh, an investment bank, you know, in, in, in, in New York city, they send data to fidelity. They send data to BlackRock. They send data to, you know, bank of New York, all the regulatory clearing houses, all on and on and on, you know, every night they're running thousands, tens of thousands, you know, of jobs pushing that data, you know, out there. It just, and they they're all on snowflake already. So it doesn't have to be this way. Right. So, >>Yes. So I, I asked the guys before, you know, last week, Hey, what, what would you ask Frank? Now? You might remember you came on, uh, our program during COVID and I was asking you how you're dealing with it, turn off the news. And it was, that was cool. And I asked you at the time, you know, were you ever, you go on Preem and you said, look, I'll never say never, but it defeats the purpose. And you said, we're not gonna do a halfway house. Actually, you were more declarative. We're not doing a halfway house, one foot in one foot out. And then the guy said, well, what about that Dell deal? And that pure deal that you just did. And I, I think I know the answer, but I want to hear from you did a customer come to you and say, get you in the headlock and say, you gotta do this. >>Or it did happen that way. Uh, it, uh, it started with a conversation, um, you know, via with, uh, with Michael Dell. Um, it was supposed to be just a friendly chat, you know, Hey, how's it going? And I mean, obviously Dell is the owner of data, the main, or our first company, you know? Um, but it's, it, wasn't easy for, for Dell and snowflake to have a conversation because they're the epitome of the on-premise company and we're the epitome of a cloud company. And it's like, how, what do we have in common here? Right. What can we talk about? But, you know, Michael's a very smart, uh, engaging guy, you know, always looking for, for opportunity. And of course they decided we're gonna hook up our CTOs, our product teams and, you know, explore, you know, somebody's, uh, ideas and, you know, yeah. We had some, you know, starts and restarts and all of that because it's just naturally, you know, uh, not an easy thing to conceive of, but, you know, in the end it was like, you know what? >>It makes a lot of sense. You know, we can virtualize, you know, Dell object storage, you know, as if it's, you know, an S three storage, you know, from Amazon and then, you know, snowflake in its analytical processing. We'll just reference that data because to us, it just looks like a file that's sitting on, on S3. And we have, we have such a thing it's called an external table, right. That's, that's how we basically, it projects, you know, a snowflake, uh, semantic and structural model, you know, on an external object. And we process against it exactly the same way as if it was an internal, uh, table. So we just extended that, um, you know, with, um, with our storage partners, like Dell and pure storage, um, for it to happen, you know, across a network to an on-prem place. So it's very elegant and it, it, um, it becomes an, an enterprise architecture rather than just a cloud architecture. And I'm, I just don't know what will come of it. And, but I've already talked to customers who have to have data on premises just can't go anywhere because they process against it, you know, where it originates, but there are analytical processes that wanna reference attributes of that data. Well, this is what we'll do that. >>Yeah. I'm, it is interesting. I'm gonna ask Dell if I were them, I'd be talking to you about, Hey, I'm gonna try to separate compute from storage on prem and maybe do some of the, the work there. I don't even know if it's technically feasible. It's, I'll ask OI. But, um, but, but, but to me, that's an example of your extending your ecosystem. Um, so you're talking now about applications and that's an example of increasing your Tam. I don't know if you ever get to the edge, you know, we'll see, we're not quite quite there yet, but, um, but as you've said before, there's no lack of market for you. >>Yeah. I mean, obviously snowflake it it's, it's Genesis was reinventing database management in, in a cloud computing environment, which is so different from a, a machine environment or a cluster environment. So that's why, you know, we're, we're, we're not a, a fit for a machine centric, uh, environment sort of defeats the purpose of, you know, how we were built. We, we are truly a native solution. Most products, uh, in the clouds are actually not cloud native. You know, they, they originated the machine environments and you still see that, you know, almost everything you see in the cloud by the way is not cloud native, our generation of applications. They only run the cloud. They can only run the cloud. They are cloud native. They don't know anything else, >>You know? Yeah, you're right. A lot of companies would just wrap something in wrap their stack in Kubernetes and throw it into the cloud and say, we're in the cloud too. And you basically get, you just shifted. It >>Didn't make sense. Oh. They throw it in the container and run it. Right. Yeah. >>So, okay. That's cool. But what does that get you that doesn't change your operational model? Um, so coming back to software development and what you're doing in, in that regard, it seems one of the things we said about Supercloud is in order to have a Supercloud, you gotta have an ecosystem, you gotta have optionality. Hence you're doing things like Apache iceberg, you know, you said today, well, we're not sure where it's gonna go, but we offering options. Uh, but, but my, my question is, um, as it pertains to software developments specifically, how do you, so one of the things we said, sorry, I've lost my train there. One of the things we said is you have to have a super PAs in order to have a super cloud ecosystem, PAs layer. That's essentially what you've introduced here. Is it not a platform for our application development? >>Yeah. I mean, what happens today? I mean, how do you enable a developer, you know, on snowflake, without the developer, you know, reading the, the files out of snowflake, you know, processing, you know, against that data, wherever they are, and then putting the results set, God knows where, right. And that's what happens today. It's the wild west it's completely UN uncovered, right? And that's the reason why lots of enterprises will not allow Python anything anywhere near, you know, their enterprise data. We just know that, uh, we also know it from streamlet, um, or the acquisition, um, large acquisition that we made this year because they said, look, you know, we're, we have a lot of demand, you know, uh, in the Python community, but that's the wild west. That's not the enterprise grade high trust, uh, you know, corporate environment. They are strictly segregated, uh, today. >>Now do some, do these, do these things sometimes dribble up in the enterprise? Yes, they do. And it's actually intolerable the risk that enterprises, you know, take, you know, with things being UN uncovered. I mean the whole snowflake strategy and promises that you're in snowflake, it is a, an absolute enterprise grade environment experience. And it's really hard to do. It takes enormous investment. Uh, but that is what you buy from us. Just having Python is not particularly hard. You know, we can do that in a week. This has taken us years to get it to this level, you know, of, of, you know, governance, security and, and, you know, having all the risks around exfiltration and so on, really understood and dealt with. That's also why these things run in private previews and public previews for so long because we have to squeeze out, you know, everything that may not have been, you know, understood or foreseen, you know, >>So there are trade offs of, of going into this snowflake cloud, you get all this great functionality. Some people might think it's a walled garden. How, how would you respond to that? >>Yeah. And it's true when you have a, you know, a snowflake object, like a snowflake, uh, table only snowflake, you know, runs that table. And, um, you know, that, that is, you know, it's very high function. It's very sort of analogous to what apple did, you know, they have very high functioning, but you do have to accept the fact that it's, that it's not, uh, you know, other, other things in apple cannot, you know, get that these objects. So this is the reason why we introduce an open file format, you know, like, like iceberg, uh, because what iceberg effectively does is it allows any tool, uh, you know, to access that particular object. We do it in such a way that a lot of the functionality of snowflake, you know, will address the iceberg format, which is great because it's, you're gonna get much more function out of our, you know, iceberg implementation than you would get from iceberg on its own. So we do it in a very high value addeds, uh, you know, manner, but other tools can still access the same object in a read to write, uh, manner. So it, it really sort of delivers the original, uh, promise of the data lake, which is just like, Hey, I have all these objects tools come and go. I can use what I want. Um, so you get, you get the best of both worlds for the most part. >>Have you reminds me a little bit of VMware? I mean, VMware's a software mainframe, it's just better than >>Doing >>It on your own. Yep. Um, one of the other hallmarks of a cloud company, and you guys clearly are a cloud company is startups and innovation. Um, now of course you see that in, in the, in the ecosystem, uh, and maybe that's the answer to my question, but you guys are kind of whale hunters, <laugh> your customers are, tend to be bigger. Uh, is the, is the innovation now the extension of that, the ecosystem is that by design. >>Oh, um, you know, we have a enormous, uh, ISV following and, um, we're gonna have a whole separate conference like this, by the way, just for, yeah. >>For developers. I hope you guys will up there too. Yeah. Um, you know, the, the reason that, that the ISV strategy is very important for, you know, for, for, for, for many reasons, but, you know, ISVs are the people that are really going to unlock a lot of the value and a lot of the promise of data, right? Because you, you can never do that on your own. And the problem has been that for ISVs, it is so expensive and so difficult to build a product that can be used because the entire enterprise platform infrastructure needs to be built by somebody, you know, I mean, are you really gonna run infrastructure, database, operations, security, compliance, scalability, economics. How do you do that as a software company where really you only have your, your domain expertise that you want to deliver on a platform. You don't wanna do all these things. >>First of all, you don't know how to do it, how to do it well. Um, so it is much easier, much faster when there is already platform to actually build done in the world of clout that just doesn't, you know, exist. And then beyond that, you know, okay, fine building. It is sort of step one. Now I gotta sell it. I gotta market it. So how do I do that? Well, in the snowflake community, you have already market <laugh>, there's thousands and thousands of customers that are also on self lake. Okay. So their, their ability to consume that service that you just built, you know, they can search it, they can try it, they can test it and decide whether they want to consume it. And then, you know, we can monetize it. So all they have to do is cash the check. So the net effecti of it is we drastically lowered the barriers to entry into the world, you know, of software, you know, two men or two women in a dog, and a handful of files can build something that then can be sold, sort of to, for software developers. >>I wrote a piece 2012 after the first reinvent. And I, you know, and I, and I put a big gorilla on the front page and I said, how do you compete with Amazon gorilla? And then one of my answers was you build data ecosystems and you verticalize, and that's, that's what you're doing >>Here. Yeah. There certain verticals that are farther along than others, uh, obviously, but for example, in financial, uh, which is our largest vertical, I mean, the, the data ecosystem is really developing hardcore now. And that's, that's because they so rely on those relationships between all the big financial institutions and entities, regulatory, you know, clearing houses, investment bankers, uh, retail banks, all this kind of stuff. Um, so they're like, it becomes a no brainer. The network affects kick in so strongly because they're like, well, this is really the only way to do it. I mean, if you and I work in different companies and we do, and we want to create a secure, compliant data network and connection between us, I mean, it would take forever to get our lawyers to agree that yeah, it's okay. <laugh> right now, it's like a matter of minutes to set it up. If we're both on snowflake, >>It's like procurement, do they, do you have an MSA yeah. Check? And it just sail right through versus back and forth and endless negotiations >>Today. Data networking is becoming core ecosystem in the world of computing. You know, >>I mean, you talked about the network effects in rise of the data cloud and correct. Again, you know, you, weren't the first to come up with that notion, but you are applying it here. Um, I wanna switch topics a little bit. I, when I read your press releases, I laugh every time. Cause this says no HQ, Bozeman. And so where, where do you, I think I know where you land on, on hybrid work and remote work, but what are your thoughts on that? You, you see Elon the other day said you can't work for us unless you come to the office. Where, where do you stand? >>Yeah. Well, the, well, the, the first aspect is, uh, we really wanted to, uh, separate from the idea of a headquarters location, because I feel it's very antiquated. You know, we have many different hubs. There's not one place in the world where all the important people are and where we make all the important positions, that whole way of thinking, uh, you know, it is obsolete. I mean, I am where I need to be. And it it's many different places. It's not like I, I sit in this incredible place, you know, and that's, you know, that's where I sit and everybody comes to me. No, we are constantly moving around and we have engineering hubs. You know, we have your regional, uh, you know, headquarters for, for sales. Obviously we have in Malaysia, we have in Europe, you know? And, um, so I wanted to get rid of this headquarters designation. >>And, you know, the, the, the other issue obviously is that, you know, we were obviously in California, but you know, California is, is no longer, uh, the dominant place of where we are resident. I mean, 40% of our engineering people are now in be Washington. You know, we have hundreds of people in Poland where people, you know, we are gonna have very stressed location in Toronto. Um, yeah. Obviously our customers are, are everywhere, right? So this idea that, you know, everything is happening in, in one state is just, um, you know, not, not correct. So we wanted to go to no headquarters. Of course the SCC doesn't let you do that. Um, because they want, they want you to have a street address where the government can send you a mail and then it becomes, the question is, well, what's an acceptable location. Well, it has to be a place where the CEO and the CFO have residency by hooker, by crook. >>That happened to be in Bozeman Montana because Mike and I are both, it was not by design. We just did that because we were, uh, required to, you know, you know, comply with government, uh, requirements, which of course we do, but that's why it, it says what it says now on, on the topic of, you know, where did we work? Um, we are super situational about it. It's not like, Hey, um, you know, everybody in the office or, or everybody is remote, we're not categorical about it. Depends on the function, depends on the location. Um, but everybody is tethered to an office. Okay. In words, everybody has a relationship with an office. There's, there's almost nobody, there are a few exceptions of people that are completely remote. Uh, but you know, if you get hired on with snowflake, you will always have an office affiliation and you can be called into the office by your manager. But for purpose, you know, a meeting, a training, an event, you don't get called in just to hang out. And like, the office is no longer your home away from home. Right. And we're now into hotel, right? So you don't have a fixed place, you know? So >>You talked in your keynote a lot about last question. I let you go customer alignment, obviously a big deal. I have been watching, you know, we go to a lot of events, you'll see a technology company tell a story, you know, about their widget or whatever it was their box. And then you'll see an outcome and you look at it and you shake your head and say, well, that the difference between this and that is the square root of zero, right. When you talk about customer alignment today, we're talking about monetizing data. Um, so that's a whole different conversation. Um, and I, I wonder if you could sort of close on how that's different. Um, I mean, at ServiceNow, you transformed it. You know, I get that, you know, data, the domain was okay, tape, blow it out, but this is a, feels like a whole new vector or wave of growth. >>Yeah. You know, monetizing, uh, data becomes sort of a, you know, a byproduct of having a data cloud you all of a sudden, you know, become aware of the fact that, Hey, Hey, I have data and be that data might actually be quite valuable to parties. And then C you know, it's really easy to then, you know, uh, sell that and, and monetize that. Cause if it was hard, forget it, you know, I don't have time for it. Right. But if it's relatively, if it's compliant, it's relatively effortless, it's pure profit. Um, I just want to reference one attribute, two attributes of what you have, by the way, you know, uh, hedge funds have been into this sort of thing, you know, for a long time, because they procure data from hundreds and hundreds of sources, right. Because they're, they are the original data scientists. >>Um, but the, the bigger thing with data is that a lot of, you know, digital transformation is, is, is finally becoming real. You know, for years it was arm waving and conceptual and abstract, but it's becoming real. I mean, how do we, how do we run a supply chain? You know, how do we run, you know, healthcare, um, all these things are become are, and how do we run cyber security? They're being redefined as data problems and data challenges. And they have data solutions. So that's right. Data strategies are insanely important because, you know, if, if the solution is through data, then you need to have, you know, a data strategy, you know, and in our world, that means you have a data cloud and you have all the enablement that allows you to do that. But, you know, hospitals, you know, are, are saying, you know, data science is gonna have a bigger impact on healthcare than life science, you know, in the coming, whatever, you know, 10, 20 years, how do you enable that? >>Right. I, I have conversations with, with, with hospital executives are like, I got generations of data, you know, clinical diagnostic, demographic, genomic. And then I, I am envisioning these predictive outcomes over here. I wanna be able to predict, you know, once somebody's gonna get what disease and you know, what I have to do about it, um, how do I do that? <laugh> right. The day you go from, uh, you know, I have a lot of data too. I have these outcomes and then do me a miracle in the middle, in the middle of somewhere. Well, that's where we come in. We're gonna organize ourselves and then unpack thats, you know, and then we, we work, we through training models, you know, we can start delivering some of these insights, but the, the promise is extraordinary. We can change whole industries like pharma and, and, and healthcare. Um, you know, 30 effects of data, the economics will change. And you know, the societal outcomes, you know, um, quality of life disease, longevity of life is quite extraordinary. Supply chain management. That's all around us right >>Now. Well, there's a lot of, you know, high growth companies that were kind of COVID companies, valuations shot up. And now they're trying to figure out what to do. You've been pretty clear because of what you just talked about, the opportunities enormous. You're not slowing down, you're amping it up, you know, pun intended. So Frank Luman, thanks so much for coming on the cube. Really appreciate your time. >>My pleasure. >>All right. And thank you for watching. Keep it right there for more coverage from the snowflake summit, 2022, you're watching the cube.

>>Hey, everyone, welcome to the Cubes Coverage of the International Women's Showcase for 2022. I'm your host, Lisa Martin. Pleased to be here with an agreement ahead of small medium business SMB for Asia Pacific and Japan at Amazon Web services. Anna. It's great to have you on the programme, >>Lisa. I am delighted to be here and really excited to be talking about what we're gonna be talking about today, which is diversity and women in technology. >>One of the great things about International Women's Day Tuesday, March 8th, is there's always a campaign of theme. This year's theme is breaking the bias. What does that mean to you? And are we on our way to actually accomplish that? >>Look, Breaking the bias really is about all of us being more self aware in our workplaces. Really. What it means to me is understanding that the communities and the employment, the employee population, that all of us working is diverse. Um, and this is a great example of that, right? We are a global organisation and our employees come from across the world. I am representing people from across Asia Pacific and Japan. They look, feel and think differently to people in other parts of the world. So, really, what breaking the biases about is understanding our unconscious biases and thinking differently about how we approach conversations in the workplace to make sure that we're including everyone in the conversation. And honestly, Lisa, when you do that, you get much better. Business outcomes. I've seen that for sure. >>Definitely. There's some stats we can talk about later that I think really articulate that point incredibly well. But I want to talk about your background. You pivoted many times from lawyer to the CEO of ANZ Bank in the Philippines to now a leader at Amazon Web services. Talk to you about your career path with all those different pivots. How did you get to where you are tonight? >>Yeah, I mean, honestly, I recognise that I don't have a traditional Orthodox career plan, but that's my intention. I'm somebody who has always been really interested in the world around me, and I would say that my biggest driver is learning and being curious, which, as you know, is an Amazon leadership principles. So it's probably not a surprise that I ended up here at Ws, but really for me when I thought about my career and I have thought about it intentionally. I've been willing to put my hand up and take risks where I think probably others around me were not feeling as safe, and that's that's a function of who I am. But it's also a function of what I see women wanting to and needing to do more in order to bring their career forward. So as you say, I started my I had a pure technical lens when I started my career, which was being a lawyer, and there's been a lot of time just learning that and holding that skill set, I knew Lisa even then that that was not what I wanted to do forever. I wanted to do more than simply sit in an office and negotiate documents. Um, even though that was an exciting career, there was more that I wanted to do. So off the back of that, I moved into banking and was able to to learn and build some really important skill sets in terms of thinking about being a leader. And those skill sets include things like running a balance sheet, managing people thinking differently about risking compliance, which then allowed me to guess, run a bank and run the business. And then finally, how did I then pivot into technology? Well, it was a long conversation. If I'm honest with you, you know, there were there were conversations back and forth and I thought to myself and doing the right thing here. But what I could see for sure was that the world was moving to a technological context and for me not to take an opportunity to do it. A job like running a technology business across Asia, particularly Japan, just It just wasn't a possibility for me. I had to take the opportunity. So here I am, >>And that's one of the most exciting things I think is that these days every company has to be a tech company. Every company has to be a data company, a digital company with one of the lessons we've learned in the last couple of years. But another thing that we've learned is you mentioned skill sets. But it isn't just about those hard skill sets. What are some of those key soft skill sets that you think are really outstanding and really help to break down the bias. >>Yeah, again, Really interesting. So as I'm talking to women, when they hear about my career journey, a lot of them are surprised. How could you move into technology? And I think the challenge is that a lot of women view technology simply as a coding context. They view it as something that only someone with technical skills can do, and that is simply not the case. So if you look at a recent study by Deloitte Access Economics in Australia, for instance, the soft, skill intensive occupations are going to account for two thirds of all jobs by 2030. So if you think about that having a pure technical skill set, so certainly if you're going to do something like be a solutions architect or be a coda, it's really important that you must have those skills. But technology businesses are building and growing like no other, so we need all of those soft skills, like project management like P and L. Accountability and responsibility, like learning how to manage teams. These are caused fuels that have nothing to do with kind of fundamental technology, understanding that business contacts is important, but there are a lot of women out there who could be working in technology now but are a little bit scared to do so because they're thinking maybe they don't have the skills and I would encourage them to think differently. >>I think your your background with your pivots is a great articulation of you can take so many different backgrounds law banking into tech There's probably a fair amount of overlap there, but you also have you have in and of yourself thought diversity because of your background. I think that's another important thing for women to learn how important that thought diversity can be in any sort of job that they do, whether they are in a technical field. Or maybe they're in finance or operations or sales for a technology company. You guys talk about builders at A. W S. Talk to me about what a builder is, what's that definition and one of some of those key skill sets hard and soft that those builders exemplify. >>Yeah, so we are very build focused at AWS because we're building on behalf of our customers. But what that means is that the trays that make you a builder are exemplified by our leadership principles. So things like being curious. As you just pointed out, Lisa, these are the tenants of being a good builder, um, pursuing continuous learning. So whilst you you may know that you're good at something, you're not scared of trying something else. You're not scared of training and learning about something else. Being able to look around corners, um, and take calculated risks. I mean, whilst it may sound like my career journey has been pivot, pivot, pivot. Actually, if we're honest that these have been very intentional moves that I've made with my career to try to learn, as I said, to try to grow, um, and I've been fortunate and have been intentional also about building that leadership profile, But that's because I'm really fundamentally interested in how business and how people are connecting across the world. And as I said to you in a building context, really, that's about learning about how to build and run digital businesses. And at the end of the day is I guess the key message that I would send to everyone out there getting involved in a career in technology is not a bad move. >>No, it's definitely not a bad movie. I love the curiosity angle. That's one of those things that I'd love to hear. How do you encourage that? One of the biggest challenges. If we look at the stats of girls in stem programmes, from primary school to high school to university, as we see the numbers going down, we see them going up in university. And then, of course, when we're in, we're looking at the raw tech numbers. The number of women in technical positions is quite low to your point. There's many other opportunities besides technical positions. How do you encourage women to not be afraid to raise their hand and ask a question, even if they think maybe this is a dumb question? >>Uh, it's such a I think, you know, honestly, we need to see more women in leadership roles. Um, and, uh, and I think it's incumbent upon the organisations that are are running our businesses, that they make this a priority because you can't see I'm sorry. You can't be what you can't see Lisa, Um, and so it's great for us to talk about it. But once we start seeing women having active business, led conversations. That's where we're really going to see the dial shift. I have a 13 year old daughter, Um, and she's deeply interested in everything on her computer. Um, and what I try to do is encourage her to think differently about the type of roles that she could have if she was interested in, say, for instance, graphic design. She loves drawing, Um, singing. There are so many ways you can do all those YouTube videos. Maybe not, but you know, ways in which you can engage with technology to pursue a career that's interesting to you, regardless of your gender. So maybe the first part is making sure that we are talking about female leaders and what they're doing. I think also what we can do is start building programmes where we're involving women in building skills and certification skills. So here we've got this amazing event which we've built called She builds and I'm an active mentor for that. And what that's all about is kind of connecting women in the tech community and those who are interested with programmes that really speak to the way that women are thinking about their roles. So we have like minded peers. We have senior leaders, We have certification skills, programmes, always part of that, and we also have male allies. It's really important to include our male allies in that conversation, and you will have heard about things like male champions of change. These are very important conversations because again, what we know from statistics is that women are not as likely to build networks and sponsors as men are. And that's not statement of Miss Mala intense. What it means is that they just learn differently and think differently as they're building their careers. So if we're starting to get a man involved in the conversation in a more meaningful way, it's a conversation that's inclusive, and that's really what I want to drive. So I'm not sure I answered your question, but I certainly got to a couple of points that I was interested in highlighting, which is it's a conversation that has to happen at a grassroots level at a leadership level and across the organisation in terms of metrics, data understanding where women are and how to build and grow them >>right. But one of the things that you said that I was about to say was, We can't be what we can't see. We need to be able to elevate those female leaders like yourself so that more younger women and even women who maybe have been in the field for a while, can see the opportunities, the leadership. But you also brought up another great point. And that is, and something I was going to ask you about who are who are some of your mentors. And I imagine it's not just all females. It's got to be men as well. As you point out, it's incredibly important to have the men as allies. >>Yeah, absolutely. And certainly I wouldn't even be having this conversation with you now if I didn't have some amazing allies, both men and women, by my side as I've tracked this leadership journey. Certainly, um, Phil Davis, who is the head of our commercial organisation, Greg Pearson. These are people who have taken time out of their careers to talk with me about how we can help to build and grow women leaders, and to me, that's impactful. And I feel that that's an authentic engagement because there is a recognition in technology that we need to do more around this issue, and I see senior leaders like Matt Garman leading into the conversation. So for me, that's that's very inspiring. But I can't I couldn't have answered that question without telling you that the people who probably inspired me most in the organisation and within my network are those young women out there who are female founders. Now you know, I'm going to have to say a couple of names because I get the opportunity. Lisa, I've got a part of the networking, a women's networking, um, and mentoring organisation. And we have women here in Singapore like Ping Ping Han, who is building out an environmental education and sustainability digital business. We've got Francesco Cuccia, who is building Go get. She's already built it, which is an on demand workforce platform, which has over 250,000 people online that are helping people in Malaysia to work and has helped immensely during Covid. So what we're seeing with these young women is that they're actually building the digital businesses of the future, and it's not about, I mean, what I'm seeing them do is invest their time and energy in building. As I said, kind of programmes and models that are sustainable. So they're building businesses not just for the bottom line, but also to help the communities in which we operate, which to me is deeply inspirational. >>Absolutely. And the female founders need much more visibility than they're getting and obviously much more funding. One last point that I want to bring up because this is really important is that there is some data that I know that you have about performance company performance. When there are females at the helm, talk to me a little bit about that, and how can we help get that word out there more? Some more organisations understand the potential they have when they got that thought. Diversity. >>Yeah, it's such a wonderful point, and it's so well made now across the across media. But I feel like we need to double down on it because this is not a piecemeal conversation about doing the right thing. Um, sometimes we view it that way, and of course it is the right thing to have equity and diversity in our workplace. But in fact, there's so much data around how a diverse workforce creates better outcomes for business So in 2020 we had a McKenzie survey that found that companies with more than 30% of women executives were more likely to outperform companies with this percentage. So there is now a huge amount of data that's starting to show us what a diverse. And this is not just about gender. This is also about diversity across various lenses culture, ethnicity, minority groups, etcetera. So and for me, Lisa, it's just common sense. So if you're building a business that is trying to reach the most number of customers, it really is intuitive that you need to have all of those customers represented around the table. If you only have a single point of view, you're not going to represent all of those customers out there. And increasingly, those customers are expecting to be represented as part of your conversation in your business. So it totally makes sense from a business lens to build and recruit a diverse workforce. >>I couldn't agree more. One. I like to have one more question. Talk to me really quickly, briefly about how how are you building your teams to promote effectiveness through that diversity that, as you just described, can be so leading edge. >>Yeah, So what I'm doing is being intentional in my hiring practises. So this is something that all leaders can do. >>And that is really >>carefully about filling the roles in my organisation, where I'm given a role to fulfil, making sure that I'm looking at that diverse candidates, not just the same candidates who might have applied before. And that means sometimes throwing the net a bit wider than what you might usually have and thinking differently about the candidates that are applying. So, for instance, in my team, we have 50 50 men and women. Um, and we all come from very diverse backgrounds. We've got Indian, we've got Singaporean, we've got Australian talent, which means we've got a gender and cultural mix, which is actually, as I said, bringing a very different lens to the conversation when we're trying to solve customer problems. And what I would say is collaboration and respect is the cornerstone of the way that we should be. Building teams and diverse perspectives mean that our teams and the outcomes that we build are going to reflect the complexity of both the cross cultural and the divers, gender lens within which all of our customers are doing business today. >>Anna, thank you so much for joining me today, talking about the intentional pivots that you've made in your career, how inspiring those are two others and also how we're making progress on breaking the bias. My pleasure. >>Lisa. It's wonderful to join you. And thank you always think you for bringing us so much interesting data >>for Anna Greene. I'm Lisa Martin. You're watching the Cubes. Coverage of International Women's Showcase 2022.

>>Yeah. Hello. Welcome to the Cubes International Women's Showcase, featuring International Women's Day. I'm John for your host of the queue here in Palo Alto, California. And we have three great guests videoing in from Kuala Lumpur as well as Bangkok. Johann Kwa, group CEO of K s K Group. It's just a Christina Equal, co founder and head of K s, K C Labs and Cindy, co founder of Sunday Insurance in Bangkok. Ladies. Thanks for coming on the cue. Appreciate you coming on. Thanks for Thanks for joining me on this special day. >>Thank you. Thank you so much. You >>guys are three sisters, trailblazing and the insurance and real estate through digital transformation in the cloud taking a three decade old family business to the next level raising the bar, as they say in the cloud business. Congratulations. Tell us how it all started. What's going on now? What does it look like? Where did it come from? Tell the Storey. >>Okay, so maybe I'll start, Uh, you know, since I'm at the group CEO level. So, um, as a quick introduction, you know? Okay. SK group, uh, were about 30 years old now, as a group three decades. Um, we started off as an insurance, uh, nonlife insurance company. Um, and then over the years, um, you know, we we operate in in South East Asia, So we are based in the US and markets. That message is also sitting in, um, and very quickly over the years, you know, we decided to actually venture into property development as well. Um, and really across the journey. Um, you know, we we've always been very, um, obsessed over the customers. You know, uh, and, you know, during this time and age, you know, all the customers are really digital natives now, and and, you know, the tech is very, very interesting. And so So starting in the year of 2017, we decided, um, to actually venture. Cindy and I at least we decided to start up our own, uh, tech, uh, called Sunday. Uh, Cindy is now the full time CEO and co founders. Um, and, you know, uh, it's an exciting journey from then on, uh, where now The first full stack ensure attack in in the whole of of the Asian market, uh, starting off in Thailand. Um, And then when Christine came back, to join the business. You know, since we were already in real estate, we decided, taking on from the inspiration of what we did with Sunday, how about we do the same in in in property? Because we obviously saw, you know, there was super loads of opportunities that we could we could we could do. And and a year ago, we gave birth to cast a city lapse. Um, now a prop tech company based in Malaysia. >>Christine and Cindy tell the storey here because this is actually fascinating. Storey, your sisters, your entrepreneurial. So you know each other? You're related and you've got ups and downs with the startups and growing companies changing landscape. A lot of challenges. You all gotta get along all the time. How's it going? What's it like? Mm. >>Maybe I'll start. I think I think for me I'm probably the newest addition to the trio in the, you know, working together kind of space. So for me, I think it's all about really learning how to, you know, separate your professional and personal life. And like you mentioned, you know, we live together. But we also work together. So for me, I think I took a >>lot of advice >>and direction. Um, both from Johann and, >>uh, help >>me a lot. Um, so So I think that's been my experience. Been great So far, Um, they've been really, really supportive. And I think going through this journey of, you know, like, founding a company together, it's obviously very challenging. And so I feel very fortunate to have two sisters who have already gone through it once, you know? >>So for the other guests is trying to get on the cube here. Over there. Um, sounds like fun. Uh, Christine. So on the city labs, you gotta cheque side of it there in the in the property tech. That's exciting. How's it going over there? >>Uh, super, Super cool. Super fun. Uh, has been one heck of a journey building a company from scratch, let alone in tech. I think you know, we created K s K C d lives because we really wanted to modernise the real estate industry, uh, and create, like, super transformative solutions, uh, many for two reasons. You know, one is to improve the quality of life, um, of the community around us. Uh, and secondly, really to harness all the technology and this unused data right in the real estate industry. And try and say, how can we use that to make more intelligent business decisions? Yeah, so So really, Um, I guess for us, it's been really exciting because we've launched two products. Uh, you know, one of which is Ai driven, dynamic pricing engine. And we realised that actually, the way that homes are priced today, uh, in real estate is super RK right? You only use a few basic variables. Like, how big is your house? What views do you have? But then we realised that, actually hey, with a I where you suddenly can use, like, hundreds of variables, um, and even, you know, consisting of wellness variables, for example. Um, and you can really customise pricing all the way down to a single unit level. Uh, and we realise that by doing this, we could actually unlock, um, ferret prices for our customers while also constantly kind of tracking the financial health of the company. >>Awesome. Cindy, I wanna get you in here. A co founder, Sunday Insurance. That was the origination. But a lot of change data drives everything machine learning. You gotta have the state of the art. What's going on with you? >>Yeah, I think for us, essentially, uh, we're operating in a very old industry. Um, it's one of the oldest industries globally. And if you look at the entire insurance value chain, um, every part of the process can actually, it's all about data. You can. It can be disrupted. Um, but yet every inch of the value chain is also regulated. So I think essentially what we're trying to do is, um, we're trying to really innovate the customer journey. So imagine if, um, even in the States now and even coming back to Asia, a lot of how people buy insurance is still very face to face agency. But I think in the future is going to be remote online on your app, through any partners as well. So I think, uh, we're trying to adopt any machine learning to really scale and automate, uh, the journey of anyone who's trying to buy insurance. But at the same time for insurance companies were also trying to help them automate that function itself. So imagine if banks are trying to dish out loans and you're trying to predict. What's the credit risk of every, um, single customer? That's exactly what insurance company needs to do as well. Um, And I guess insurance is all about buying a service as well. >>It's unlike you >>know, I'm gonna buy an apple. It comes to the hardware, >>right? So we're >>selling a service. So essentially you're service has to also dramatically changed. And I think these days, especially when we're operating in, uh, Thailand, Indonesia is one of the highest adoption rates for mobile these days. Everyone does. Everything lives on on the apps. So, um, insurance companies also needs to really on board their journey on that as well as increased engagement. So I don't just want to be an insurance company where, um, I speak to you and I have an issue with my claim. I want to really build a relationship with you and engage you differently. So I think it's actually that's the mission for a Sunday. So I think Imagine if imagine an insurance company 50 years in the future. How would it be? Uh, that's our mission. >>This is a great example. You guys, First of all, you're very dynamic. Thanks for sharing your storey. But when you get into the tech here, if industries that are transforming because of the digital transformation, the consumers expect the apps. You guys, as co founders and entrepreneurs now running this big business have to meet the demands and leverage the technology. How have you done that? How are you guys manage that? What kinds of decisions have you made? And you share some either experiences or observations of how to navigate and how you're riding that wave. >>Yeah. So I think if you hear from what Cindy and Christine has just mentioned, I mean, uh, we were playing in, you know, two of the oldest and largest industries in the world. Real estate and insurance. And, uh, you know, in both industries, as I said earlier, you know, it's really all about the customers, right? Um you know, in in the past, we used to think of of businesses as you know, what's your vertical and the horizontal today? Um, at least four k s k and and and all the all these, um, you know, tech ventures that we are now venture building. We're really thinking about it from the customer land. So really thinking about it from a customer ecosystem perspective. So instead of, you know, creating products and and having that push out to the customers, you know, we use tech and data and and especially data today and the right amount of data and what type of data that we want understanding that and really, um, building that product and really the services, uh, for the customers. So once you know the customer enters our ecosystem, whether you know, in your real estate, um, ecosystem or whether it's in your insurance ecosystem, we want you to to continue to stay with us, um, and to trust us. Um, and so it's not just about selling you a product, but really, you know, like, what Cindy says building a relationship with you because we think that, you know, obviously you know when insurance is something you really need when when when things go wrong in your life, we don't only want to be there. When things go wrong in your life and for real estate, you know everybody needs a shelter. So so so that's why we think that building relationships are very important and from really true, that lands is when you really think about the ecosystem and you think about data. I think Cindy Increasing gave some examples of how we're approaching it. Um, a lot of people start from from from a, you know, from a traditional business and from within. But for us, um, we decided to actually take it outside. Um, and, you know, take the approach of venture building from a startup, um, but really have, on the back end, really have that Connexion to the core businesses. Because what the core businesses understand is, you know, lifetime and experience of how customers feel and and, you know, um, in insurance, it's really about how to run a financial institution in real estate is really how to build buildings, and that is something that we can't take away. But, you know, you use technology to enable and to power. But what venture and start ups do extremely well is really the way we are extremely nimble and the way you use tech and data to navigate the quick changes of customer demands. And and you know, one thing an app and it's all about quick iterations. Right? When you build a super app, how do you incorporate all the features that are coming in, you have to keep on, you know, iterating changing, innovating, um, and innovating small with quick wins and then taking on a larger scale. And so the way we position ourselves is when you have to start up and you combine that with the core. Um, and putting the two together is how, how, how we look at things and that four minutes, the whole ecosystem >>that's awesome and being agile as fast and speed is key if you want to be there. Startup. But at the core business, that's going kind of slow. You got to kind of make everything go faster. That's a great, great insight. Let's talk about the disruption of the property industry again. That's real estate now with the Internet of things, technologies and also people expect technology. They wanna have access. I don't wanna have all these passwords and, you know they want to have easy in and out. They want good efficiency, save money. What's the disruption angle on? Um, the property neck. Christine, what's your How do you see that? The big disruption going? >>Yeah. So I think as Johann already mentioned before, you know um I think our customers we know are becoming, um, digital natives. Right? And they expect very convenient lifestyles. And we're all about our customers. So, actually, that's why we launched also another product, right where we're taking all of these things that you just mentioned, you know, about Iot into account. So what we found is, um, that actually, today, um, you know, the village about real estate is that we all live through that life as well, so we can experience that. Uh, we found that residents today, um, they find it quite challenging to request, you know, basic services like housekeeping managing, um, their defects, their tenants. Um, you know, even the financial planning and even getting into the building, right, they want more convenience. Um, but we realised that actually, all these services in the real estate industry right now and even in the prop tech space, they are very, very segmented. They're all discussed across multiple different apps. So what we really try to do is hey, let's try and consolidate all of this into one single app, which we have done, which is really cool, And it helps our residents really stay engaged and connected with our property. Um, what we did also was on the Iot front. We we were actually the first developer in Malaysia to also integrate, You know, future proof solutions like remote lift calling as well, um, into the mobile app. And that's to really go like, push on the Iot front. For us as well. >>Must be great for retention. It's all the gadgets are built into the of course. You have good WiFi fibre in their everyone's got good band with >>for sure >>It's like water and plumbing. Uh, I'd like to get everyone everyone loves that. I gotta ask Now, on the on the on the on The disruption is great. Now you've got the clouds, the clouds here for actually Amazon. You guys are big customer because you guys can move fast and they do all the heavy lifting. How are you guys seeing that helped modernise in the industry of insurance? Because that's a big vertical for a W s and you guys are doing is Cindy. What is the What is the modernisation? Um, half that you guys have taken with a W s. >>Yeah, sure. So I think essentially, for insurance, it's a product development. And when we talk about product development means, um how do you price, um, every certain individual or company very differently, right, Because everyone has very different risks surrounding them. Uh, currently, what we face is that it's a flat pricing fixed pricing. Um, and it's not really personalised to you. If you are a very good behaviour and safe kind of customer, it doesn't translate to any premium savings for you. Um, so I think, uh, part of insurance is to give, for example, affordable access to health care. But if your premiums isn't sustainable for health insurance, then it doesn't really need the point. So, uh, for Sunday, like, how we're trying to trying to do it differently is, for example, we use some AWS cloud solutions and AWS Lambda too, really power our machine learning Savalas and Cloud infrastructure. So, for example, uh, Sunday we are a serious bee companies sober and the growth stage. So at any point in time, we need to ensure that our infrastructure is able to support a huge spike in transaction volume, and we're working with large scale partners like telcos, e commerce companies, or even within our organic channels. So our AI machine learning risk prediction model, which is basically, um, powering our premium pricing engines whenever there's any requests coming in front of the Web for foreign quotation. For example, if someone wants to buy health insurance, um, it can go up and spike. But also, the data model is actually pricing, uh, processing billions of calculations, ingesting a lot of data points. Uh, it needs to do that within seconds, so yeah, I think a w s. We've been using it from day one since we launched. It's been, uh, helping us on >>that and make it go faster. That's the big thing. I gotta ask you when you guys have this family business now, three decades, you got a lot going on extending that legacy and sustaining the family legacy. I love the Storey. So who decides whether to do the startup and you guys draw straws? Is that you guys flip a coin? You gotta who runs the big business? How do you guys decide that? Mm. >>Um, maybe I'll >>I >>would say maybe it came very naturally to us. Really? I guess Here we don't have to disclose. Our age is a little bit, so I mean, I mean, we all actually the background and really all three of us. Before we came into the family business, we were all working professionals in very different fields. I was a I was in banking. Cindy was a lawyer, and Christine was a a doctor, actually, Um um, but, you know, I came back first. I'm the eldest, so after, you know, walking outside and looking into the family business. So I came back first, and and And from there, I took over the insurance business and looking at it, it was a very lonely place to be. So, um, you know, after a couple of years of Cindy being a professional life, you know, we said, Hey, would you like to come back? And let's, uh, take a different journey with insurance and see how we can build something different? Uh, since we know a lot about insurance, but let's make make make a difference and and and, you know, be sustainable, but also evolve over time and show the world that insurance is actually pretty sexy, actually. Um, and then, you know, Christine saw the fund that the two of us were having, uh, already started building a real estate on on my end. Uh, and then, uh, she came back. And, you know, we have a conversation, and we said, Look, looking at you know what we're doing in Sunday? You know, building pricing engines and being able to price to a single customer level. Um, we saw that opportunity in real estate, and, uh so I asked her. I said, Look, would you like to do this? You know, because I think there is something cool. Um, the three of us can band together and still inspire each other share ideas across each other. That's an opportunity that a lot of people don't get right. I mean, to all these industries in the world being able to cross share ideas. Uh, and sometimes inspirations and ideas don't come from the same industry. Uh, and so I think. And that's how we started. Really, John, it's not. Maybe we're lucky, and we should be grateful for >>that. You're all power women. I love the storey, and it is good that you come together, and I think the entrepreneurial kind of twist makes it more fun. But not everyone is cut out with the entrepreneurship, but it also gives you more risk management. You can. You can go after opportunities I love. I love the strategy there. You guys are great leaders. Any advice for other aspiring women leaders and entrepreneurs out there who want to make a difference? Make an impact? The world is. Change is getting better for everyone. And and again, entrepreneurial could be in big companies and also big companies doing startups. There's a whole new world. What advice would you guys give other aspiring women leaders? Okay, >>I'll keep it short from my end. I think for me it's about really following your passion following your ambition. And lastly, I think not to try and not feel like you need to conform to any gender stereotypes because I think in male dominated industries such as real estate, our are attack. I think people might have some ideas about you know what a what a tech leader or what a real estate leader might have to look like. But you don't have to conform to that. So that's probably my advice. Uh, >>yeah, I I fully agree with Chris right there. I think, um, gender isn't an issue here. If you have a passion and you identify, there is a market opportunity that you can, you know, you can really do something about it. Just just pursue it. I think most importantly, if you ever want to be an entrepreneur and start your own business or your own, start up. Uh, so long as you have the confidence, I think you're you're good to go. Um, there's a lot of talk out that that or, you know, um, women led start ups are not >>attracting >>funds, but we haven't faced that anyway. In this part of Asia, I think there's a lot of, um, I think it attracts even more attention. If you're a woman in a male dominated that industry like, hey, then you know it's it's quite unique. So I think you have a strength there, and I think there's a lot of diverse talent out there. Um, post pandemic. A lot of people are looking for changes as well, so I think it is a lot of a lot of opportunity out there. >>Yeah, Joanne, you know, you know, the thing is with cloud computing, it's a level centre. It really because if you can come together, whether it's sisters like you guys, powerful sisters and professional experience coming together leverage technology to re factor old industries. It's all about the numbers and the performance. At the end of the day, you know, you move faster and you take territory and beat the competition. >>Ultimate >>the ultimate uh, leveller. Well, congratulations. You guys are great. Thanks for coming on The Cube Sisters. You guys are amazing. Great Storey Love it. Thanks for coming out and celebrating International Women's Day feature today as part of our international women's showcase here in the Cube. Thank you so much. >>Thank you. Thank you for having us. >>Okay. The Cubes International Women's showcase Going on all year, this time featuring International Women's Day The big celebration. I'm John Ferrier, host of the Cube here in Palo Alto, California. Thanks for watching. Mm mm

(upbeat music) >> Hello and welcome to this Cube conversation. I'm John Furrier, your host of theCube here in Palo Alto, California. We're here in 2021 as we get through the pandemic and vaccine on the horizon all around the world. It's great to welcome Sandy Carter, Vice President of Partners and Programs with Amazon Web Services. Sandy, great to see you. I wanted to check in with you for a couple of reasons. One is just get a take on the landscape of the marketplace as well as you've got some always good programs going on. You're in the middle of all the action. Great to see you. >> Nice to see you too, John. Thanks for having me. >> So one of the things that's come out of this COVID and as we get ready to come out of the pandemic you starting to see some patterns emerging, and that is cloud and cloud-native technologies and SAS and the new platforming and refactoring using cloud has created an opportunity for companies. Your partner group within public sector and beyond is just completely exploding and value creation. Changing the world's society is now accelerated. We've covered that in the past, certainly in detail last year at re:Invent. Now more than ever it's more important. You're doing some pretty cutting things. What's your update here for us? >> Well, John, we're really excited because you know the heartbeat of countries of the United States globally are small and medium businesses. So today we're really excited to launch Think Big for Small Business. It's a program that helps accelerate public sector serving small and diverse partners. So you know that these small and medium businesses are just the engine for inclusive growth and strategy. We talked about some stats today, but according to the World Bank, smaller medium business accounts for 98% of all companies, they contribute a 50% of the GDP, two-thirds of the employment opportunities, and the fastest growing areas are in minority owned businesses, women, black owned, brown owned, veteran owned, aborigine, ethnic minorities who are just vital to the economic role. And so today this program enables us as AWS to support this partner group to overcome the challenges that they're seeing today in their business with some benefits specifically targeted for them from AWS. >> Can I ask you what was the driver behind this? Obviously, we're seeing the pandemic and you can't look at on the TV or in the news without seeing the impact that small businesses had. So I can almost imagine that might be some motivation, but what is some of the conversations that you're having? Why this program? Why think Big for Small Business pilot experience that you're launch? >> Well, it's really interesting. The COVID obviously plays a role here because COVID hit small and medium businesses harder, but we also, you know, part of Amazon is working backwards from the customers. So we collected feedback from small businesses on their experience in working with us. They all want to work with us. And essentially they told us that they need a little bit more help, a little bit more push around programmatic benefits. So we listened to them to see what was happening. In addition, AWS grew up with a startup community. That's how we grew up. And so we wanted to also reflect our heritage and our commitment to these partners who represent such a heartbeat of many different economies. That was really the main driver. And today we had, John, one of our follow the sun. So we're doing sessions in Latin America, Canada, the US, APJ, Europe. And if you had heard these partners today it was just such a great story of how we were able to help them and help them grow. >> One of the cultural changes that we've been reporting on SiliconANGLE, you're seeing it all over the world is the shift in who's adopting, who's starting businesses. And you're seeing, you mentioned minority owned businesses but it goes beyond that. Now you have complete diverse set entrepreneurial activity. And cloud has generated this democratization wave. You starting to see businesses highly accelerated. I mean, more than ever, I've never seen in the entrepreneurial equation the ability to start, get started and get to success, get to some measurable MVP, minimal viable product, and then ultimately to success faster than ever before. This has opened up the doors to anyone to be an entrepreneur. And so this brings up the conversation of equality in entrepreneurship. I know this is close to your heart. Share your thoughts on this big trend. >> Yeah, and that's why this program it's not just a great I think achievement for AWS, but it's very personal to the entire public sector team. If you look at entrepreneurs like, Lisa Burnett, she's the President and Managing Director of DLZP. They are a female owned minority owned business from Texas. And as you listen to her story about equity, she has this amazing business, migrating Oracle workloads over to AWS, but as she started growing she needed help understanding a little bit more about what AWS could bring to the table, how we could help her, what go to market strategies we could bring, and so that equalizer was this program. She was part of our pilot. We also had John Wieler on. He is the Vice President of Biz Dev from IMT out of Canada. And he is focused on government for Canada. And as a small business, he said today something that was so impactful, he goes, "Amazon never asked me if I'm a small business. They now treat me like I'm big. I feel like I'm one of the big guys and that enables me grow even bigger." And we also talked today to Juan Pablo De Rosa. He's the CEO of Technogi. And it's a small business in Mexico. And what do they do? They do migrations. They just migrate legacy workloads over. And again, back to that equality point you made, how cool was it that here's this company in Mexico, and they're doing all these migrations and we can help them even be more successful and to drive more jobs in the region. It's a very equalizing program and something that we're very proud of. >> You know what I love about your job and I love talking to you about this (Sandy laughs) because it's so much fun. You have a global perspective. It's not just United States. There's a global perspective. This event you're having this morning that you kicked off with is not just in the US, it's a follow the sun kind of a community. You got quite the global community developing there, Sandy. Can you share some insight behind the curtain, behind AWS, how this is developing? How you're handling it? What you're doing to nurture and grow that community that really wants to engage with you because you are making them feel big because (laughs) that's what cloud does. It makes them punch above their weight class and innovate. >> Yeah, that's very correct. >> This is the core thesis of Amazon. So you've got a community developing, how are you handling it? How are you building it? How are you nurturing it? What are your thoughts? >> You know what, John? You're so insightful because that's actually the goal of this program. We want to help these partners. We want to help them grow. But our ultimate goal is to build that small and medium business community that is based on AWS. In fact, at re:Invent this year, we were able to talk about MST which is based out of Malaysia, as well as cloud prime based out of Korea. And just by talking about it, those two CEOs reached out to each other from Korea and Malaysia and started talking. And then we today introduced folks from Mexico, and Canada, and the US, and Bulgaria. And so, we really pride ourselves on facilitating that community. Our dream here, our vision here is that we would build that small business community to be much more scalable but starting out by making those connections, having that mentoring that will be built in together, doing community meetings that advisory meetings together. We piloted this program in 2020. We already have 37 partners. And they told me as I met with them, they already feel like this small and medium business community or family. Family was the word they used, I think, moving forward. So you nailed it. That's the goal here is to create that community where people can share their thoughts and mentor each other. >> And it's on the ground floor too. It's just beginning. I think it's going to be so much larger. And to piggyback off that I want to also point out and highlight and get your reaction to is the success that you've been having and Amazon Web Services in general but mainly in the public sector side with the public private partnership. You're seeing this theme emerge really been a big way. I've been enclose to it and hosting and being interviewing a lot of folks at that, your customers whether it's cybersecurity in space, the Mars partnership that you guys just got on Mars with partnerships. So it's a global and interstellar soon to be huge everywhere. But this is a big discussion because as from cybersecurity, geopolitical to space, you have this partnership with public private because you can't do it alone. The public markets, the public sector cannot do it alone. And it pretty much everyone's agreeing to that. So this dynamic of public sector and partnering private public is a pretty big deal. Unpack that for us real quickly. >> Yeah, it really is a big deal. And in fact, we've worked with several companies. I'll just use one sector. Public Safety and Disaster Response. We just announced the competency at re:Invent for our tech partners. And what we found is that when communities are facing a disaster, it really is government or the public sector plus the private sector. We had many solutions where citizens are providing data that helps the government manage a disaster or manage or help in a public safety scenario to things like simple things you would think, but in one country they were looking at bicycle routes and discovered that certain bicycle routes there were more crashes. And so one of our partners decided to have the community provide the data. And so as they were collecting that data, putting in the data lake in AWS, the community or the private sector was providing the data that enabled the application, our Public Sector Partner application to identify places where bicycle accidents happen most often. And I love the story, John, because the CEO of the partner told me that they measured their results in terms of ELO, I'm sorry, ROL, Return on Lives not ROI, because they save so many lives just from that simple application. >> Yeah, and the data's all there. You just saw on the news, Tiger Woods got into a car accident and survived. And as it turns out to your point that's a curve in the road where a lot of accidents happen. And if that data was available that could have been telegraphed right into the car itself and slow down, kind of like almost a prevention. So he just an example of just all the innovation possibilities that are abound out there. >> And that's why we love our small businesses and startups too, John. They are driving that innovation. The startups are driving that innovation and we're able to then open access to that innovation to governments, agencies, healthcare providers, space. You mentioned Mars. One of our partners MAXR helped them with the robotics. So it's just a really cool experience where you can open up that innovation, help create new jobs through these small businesses and help them be successful. There's really nothing, nothing better. >> Can I ask you- >> Small, small is beautiful. >> Can I asked you a personal question on this been Mars thing? >> Yeah. >> What's it like at Amazon Web Services now because that was such a cool mission. I saw Teresa Carlson, had a post on the internet and LinkedIn as well as her blog post. You had posted a picture of me and you had thumbs were taking an old picture from in real life. Space is cool, Mars in particular, everyone's fixated on it. Pretty big accomplishment. What's it like at Amazon? People high five in each other pretty giddy, what's happening? >> Oh yeah. The thing about Amazon is people come here to change the world. That's what we want to do. We want to have an impact on history. We want to help make history. And we do it all on behalf of our customers. We're innovating on behalf of our customers. And so, I think we get excited when our customers are successful, when our partners are successful, which is why I'm so excited right now, John, because we did that session this morning, and as I listened to Juan Pablo Dela Rosa, and just all the partners, Lisa, John, and just to hear them say, "You helped us," that's what makes us giddy. And that's what makes us excited. So it could be something as big as Mars. We went to Mars but it's also doing something for small businesses as well. It runs the spectrum that really drives us and fuels that energy. And of course, we've got great leadership as you know, because you get to talk to Andy. Andy is such a great leader. He motivates and he inspires us as well to do more on behalf of our customer. >> Yeah, you guys are very customer focused and innovative which is really the kind of the secret sauce. I love the fact that small medium sized business can also be part of the solutions. And I truly believe that, and why I wanted us to promote and amplify what you're working on today is because the small medium size enterprise and business is the heart of the recovery on a global scale. So important and having the resources to do that, and doing it easily and consuming the cloud so that they can apply the value. It's going to change lives. I think the thing that people aren't really talking much about right now, is that the small medium size businesses will be the road to recovery. >> I agree with you. And I love this program because it does promote diversity, something that Amazon is very much focused on. It's global, so it has that global reach and it supports small business, and therefore the recovery that you talked about. So it is I think an amazing emphasis on all the things that really matter now. During COVID, John, we learned about what really matters, and this program focuses on those things and helping others. >> Well, great to see you. I know you're super busy. Thanks for coming on and sharing the update, and certainly talking about the small mid size business program. I'm sure you're busy getting ready to give the awards out to the winners this year. Looking forward to seeing that come up soon. >> Great. Thank you, John. And don't forget if you are a small and medium business partner 'cause this program is specifically for partners, check out Think Big for Small Business. >> Think Big for Small Business. Sandy Carter, here on theCube, sharing our insight, of course all the updates from the worldwide public sector partner program, doing great things. I'm John Furrier for theCube. Thanks for watching. (upbeat music)

(upbeat music) >> Announcer: From theCUBE studios in Palo Alto and Boston, connecting with thought leaders all around the world, this is theCUBE Conversation. >> Stu: Hi, I'm Stu Miniman and welcome to this special Cube presentation. We're talking with Pensando, and their event is "Future Proof Your Enterprise", to help us really understand where the company is, and the partnerships, what they're hearing from customers. Really happy to welcome back to our program Randy Pond, he's the Chief Financial Officer at Pensando. Randy, thanks so much for joining us. >> Randy: My pleasure, thanks for having me. >> All right, well Randy, obviously today, we're talking to people everywhere, they're remote so, not quite as plush as the last time we talked to you at the Goldman-Sachs office, in New York City, beautiful view in the background. That was a great backdrop, when you talk about bringing a company out of stealth, John Chambers there, your chairman, Antonio Neri >> Yeah Neri. >> Talking about the investment in the partnership. And Goldman-Sachs, an excellent customer there, here we are little bit more than six months later and that partnership with HPE is taking the next step. You've got the general availability, this month, of the HPE Proliant with Pensando Solutions. Bring us up to speed a little bit though, we'll talk about HPE maybe in a second but, your customers, your progress, you had, I believe it was up to your C round of funding, when you came out of stealth so, give us your viewpoint as to where the company is today. >> So today, I think, we're sort of, divide the conversation between financial and a business perspective. So financially, we're in great shape, the C round came together very well, we were way over subscribed. We raised our limits to secure additional funding, which has worked out really well, getting where we are currently with the pandemic. So financially, we're in great shape, our case burn has held steady and we've done a good job of forecasting, that's why I thing the Bird's pleased. From a business perspective, we've done a really good job delivering on our real maximum product perspective. So, the team has released the cloud production, we released the cloud to customers about a month or two ago. We just did a release to the enterprise space, through HPE. We got another release coming up the end of this month. There's releases scheduled for Q3 and Q4 of this year. Our second ASIC will come back, I think, the 15th of June, so we're going to get access to our new design, I think that's great news. You know our cloud customers are excited about that 'cause it provides a little more capability than the current device does. And we had a great Q1 and we're off to a great start on Q2. We overachieved in Q1, we look like we're going to overachieve again in Q2, both in terms of units and dollars, so we're in a pretty good place. >> Yeah, I'd like to see if we could break down say kind of the financial and the business piece. On the financial side piece, you've worked with this team for quite a long time, there's got to be a different financial model that you put in place when you know that you've got, really, your exit built in, add from the three spin-ins before, proof the product, get it out there and then, well, I've got an in-house feed with a full panel there, as opposed today. Is the model we should be thinking, what percentage of that is OEM? You talk about there's the cloud model, and the enterprise model and, how do you structure things a little bit differently for that type of model versus, maybe, what the spin-ins were or a traditional start-up. >> Sure. >> that might have a different, a few different models to choose from? >> So, we're much closer aligned to a traditional start-up environment. Now, the one unique point is the HPE relationship because they've been my partner, they are my primary go to market partner in the enterprise space today but, they're also a strategic investor. So, the reality is, in the enterprise space we have to sell the product through the OEMs, the average enterprise customer doesn't have the capacity to install themself. But that is a very different model than it is in the cloud side. So, it's an indirect sales model, most likely through HPE and other server providers, like Dell, Cisco possibly, and Super Micro. Every customer has their sort of, requested server manufacturer. On the cloud side, individuals build their own so, that's a, I ship to them and they install it themselves, it's a different software model, it's a different manufacturing model as in, we have a more traditional direct sales model on that side, but we've got a partner middle model on the enterprise side today. We've set 'em up as both, HPE sort of serves like a quasi Cisco environment for us, because we're depending on their engine to find our leads, and it's worked out really really well. >> Excellent, maybe bring us inside a little bit, where you are with (away from microphone) about customer acquisition leading up to now and what's the expectation now that HPE is fully ready to roll. >> So, we, I'm going to start the conversation again. There's the cloud side, so on the cloud side we have three committed customers today. One is in production, the other two are going into production later part of this year, they need the release we're going to give them in September/October timeframe but they've committed to us from a design perspective. And then there's a follow-on generational product in '21 where they really ramp hard. I already have a bind contract with two, I'm working on the third. And, on the enterprise side, we're modeling ourselves after the top 200 HPE customers right now. They normally align themselves around financial services, pharmaceuticals, transportation, sled, we're working through those customers. We have active talks with many of them today, they're in our sales pipeline, we manage that relationship together. Generally, HPE opens the door, we explain the technology to the technical team, they say they can see a place for us and they let us stand up a plat, and then we go from there. >> Excellent, so Randy we referenced the global pandemic going on right now. It's been a bit of a bifurcated model in the tech world. Though it's been definitely a tailwind, somewhat, from the cloud standpoint, there's many infrastructure pieces that have seen an immediate acceleration, things like work from home technology. So, there's certain devices and certain deployments. And there's other things that, of course, we put a pause button trying, too much uncertainty out there. What are you seeing at the market and how's that impacting you, as a relatively new start-up? >> Yeah, so in general, your point is well taken. The cloud players are telling us their demand is up dramatically and therefore the signal they're sending us is, they want to accelerate deployment and it's likely it's going to be bigger than we originally had estimated so, that's been great news for us. In the enterprise space it's really very different, you know we're not selling a lot of product to Walmart, or Gap, or the retail space, they're struggling mightily, any hotels, motels, Carnival Lines is not buying our product today. But, if you look at the financials, if you look at the pharmas, their demand's up quite a bit, they're both buying ahead a little bit to hedge their bets in the supply chain, for the situation today, and they're actually seeing the real demand go up. And, the banks especially have seen it go up 'cause their work from home has gone through the roof. So, it's been a good opportunity for us to sort of seize the moment and demonstrate how we can be part of their new implementations, and bring new services to 'em. >> Yeah, Randy, wonder if you can actually give us, a little bit, that voice of the customer and what is the problem you're solving? Because, we talked about, there's certain immediate initiatives that accompany the era, absolutely like, today, security is more important than ever. When people are working from home, the bad actors actually are trying even harder to get involved there, we talked a little bit about cloud, so what is that itch that Pensando scratches and, therefore, how do you fit into the current landscape? >> Sure, you know, with our customers today there's similar problems and dissimilar problems, between the cloud and the enterprise. The similar problems is that Pensando quickly solves things, like East West security inside of their environments, their computer environments, which is difficult to do today, it's expensive and difficult to do today. We've provided pervasively and wire rate, and that's sort of an easy sell, initially. Another one that's been pretty easy for everyone to look at is observability and telemetry because of where we're positioned, in the computer space, we see every packet, which provides us with a lot of knowledge about what's going on in their environment. So, that's been a pretty easy initial sell. In the case of the enterprise customers, we can sell other pieces of their solution that are either expensive, or introduce latency or management problems. Whether it's firewall technology, or load balancing technology, or micro segmentation technology, all of which we can do inside of our blade. And today it's done either through appliances or through virtual machines consuming CPUs. In the cloud space, we do all of that, plus we allow them to download their own image into our devices today, which is pretty powerful, we have a lot of memory and we have a lot of capacity, from an Arm core perspective. And we allow them to pick and choose the features and functionalities they want, and then run everything at wire speeds, at much faster speeds. The enterprise is running 10/25, the cloud partners are running 25/50 going to 100, where we're even more compelling, we think. >> Randy, want to get back to talk a little bit more about HPE. You spent long time working at Cisco, for a good part of that HPE was one of your bigger partners on that. So, tell us what it's like working with HPE, any compare/contrast would be welcome. >> You know, it's interesting, so the cultural environment of HPE, under Antonio Neri, is very similar to what we saw at Cisco. And he and John have a phenomenal relationship, it's a very collegial environment, it's a very bright environment. They move quickly, for a big business. Where it's vastly different is they are much tougher on the numbers side because they're under much more margin pressure, and compounded pressures, that we never had (chuckles) at Cisco, just in all fairness to them. But, if we look through the organization, like the executive that was assigned to our account, from a sales perspective, used to work at Cisco. I think one or two of his guys used to work with Cisco. There's program management people that used to work with Cisco, there're people in engineering that came from Cisco so, it's an environment that's similar enough that it's easy enough for us to navigate. And, we're connected sort of on all levels, which has really been useful, and we have a weekly standing dialog across all the different functions. So, we're pretty deeply embedded with HPE right now and it's gone very very well. >> Yeah, you said that, even with the global pandemic right now, that Pensando is a bit ahead of where you expected shipments to be. I'm curious always, when I talk to a CFO, how do you see macroeconomic impact of what is going on there? Any concerns on your end about supply chain, either for yourselves or for partners, like HPE? How do you see what we're currently going through and the recovery future? >> So, it's an interesting question. You know, getting this pandemic sort of processed through the supply chains like a pig through a python, there's just no way to get around it. I mean, you know we had the first breakdown when they closed the country of Malaysia and I just couldn't build final product. They literally just shut the place down so, it took us about 10 days to get ourselves up and running, from a skeleton perspective. The government worked with us, they let a small crew come into our manufacturing partner to get some finished goods off for one of our OEM customers. As we've come back up, we've seen lead times extend on some of the custom parts, it's just a fact of life. I think there's a little bit of an artificial demand that's driving the supply chain a little bit crazy right now because now people are panicked that what happens if it comes back, will I get caught again, can I get enough inventory to buffer myself for, you know, two weeks to three or four months, depending on how aggressive you want to be, or conservative you want to be in that space. And then, I think, as the supply chain trickles back online, you end up discovering that yes, I can build final product, and I can get the Asics, and the memory, but now I want to buy some, you know, RS232 devices and it turns out that sure he's got 'em but the magnetic, that goes inside of it, that comes from Western China, they aren't quite up and running just yet. But we're seeing legacy problems, nothing catastrophic, nothing that's been painful. We've had to move some work around to get an incremental volume for ourselves, we've added fab vendors, and a few other things. So, it's really made us focus on second sourcing everywhere we can because we thought we were small enough, and the volume perspective wasn't that big a deal, we'll just get second sourcing once we get the product to market. That's heated back up and we're doing all that work now. So, I think, knock on wood, our recovery has gone very well we don't see any big problems in the supply chain. Now, I think, the bigger the player, like an HPE, and the longer the window they were shut down, the harder they pull when they turn the supply chain back on. But I think the big players, Cisco, HPE, and others it's going to take them a longer time, I think, to really see how this trickles all the way through, 'cause you can't really get good visibility how much safety stock or buffer stock does everybody have, at every level of the chain. So, everybody pulls at once, you run dry in a week, a month? Is it fast enough to recover, from a production perspective? All those things, I think, they're still not quite resolved yet. >> Just one other related aspect of the pandemic, that I would love your viewpoint on. You know, work from home, obviously, is what everyone is doing right now. I'm curious if you think that, what the recovery would look like from that standpoint, is there anything from Pensando that makes you shift where you think about hiring it? I've been to the Cisco headquarters and the long street, with a lot of buildings, and a lot of people. And everybody's wondering, will that headquarters, and centralized structure, that we had before, is that forever changed? >> You know that's a great question. So, it's for certain changed, I think, in terms of therapeutic, or a vaccine, for the current covid virus. So, that's just a fact of life and we've been comparing notes with a lot of other companies about what they're doing to bring the workers back, who want it, who are comfortable and want to come back to work. 'Cause, even inside of Pensando, I've got some folks who're like, "Listen, I'm not comfortable coming back, "I've got kids at home , I don't want to take the chance." That's fine, we don't have a problem with that. And, quite frankly, we can make a case that, in some of our functional areas, we're more productive than we were before the pandemic. In India specifically, this has been a boon for us because they're not getting on and off buses, they're not spending three or four hours trying to get back and forth to work, they're happy working from home, we're happy having them at home. The guy who runs India for us says productivity's up, and employee satisfaction couldn't be higher. Our plans now is, we have to bring a small team back into our headquarters, in Milpitas, to bring up our new Asic. But, that's going to be 15 to 20 people, and not all at one time, we're going to spread them out. We're already articulating what parts of the building can and can't be used , one way hallways, masking, temperature taking, everything you would expect. The next phase for us is some sort of rotational work where we'll say, "We're going to bring 25% of the people in, "30% of the people in, you work the week, you're off "for two, you work the week you're off two." And so we can get through the back of this thing, it's unlikely, it's almost impossible, in my mind, we would bring back 100% of our employees in the building. Now, does that change the view longterm? It's a great question because, I think what it's forced us to do is to get more comfortable with remote work, so that we can truly make it an option of any one employee, in specific areas. Like, the lab guys have to be in the lab, and the IT guys got to be in the computer room, but if you're a software developer, or if you're a marketing guy, do you really have to be in the building? And I think it's pushed us to really learn to manage them more effectively, with remoteness. And I think it provides us, at least, with options going forward. When I hire the next 100, do I have to put 'em in a building someplace or do I just deal with them where they are and bring them into the fold? We've brought on dozens of people, since the pandemic started, and quite honestly, we onboard 'em , we train 'em, and we mainstream 'em remotely and it's worked out great. >> Excellent, all right Randy let's bring it back to the HPE partnership for the final question. >> Sure! >> Tell us what we should be looking at, through the rest of this year, what the general availability of this means to your business and the impact you expect it to have on your customer. >> So, from an HPE perspective, I think this is going to be great innovation that they're bringing to the marketplace, to their customer set. It allows them, I think, to separate themselves from the market, at least for some period of time, until the other players get pulled along by the end users. Their product has a pretty steep ramp, their front half and the back half of the year, for us, are dramatically different, in terms of size and ramp. And it really sets us up for a very large, we hope, fiscal '22, which , for us, will end in January 31st of '22. But we're going to know, I mean we go GA in just a few weeks and we're going to get a sense if we can turn these POCs into end customers. And we're also going to see the ramp of the cloud customers in Q4. So, you know, I really feel like, both for us and for HPE, the next three four months, as we start getting back to some regularity of interacting with customers physically, not just remotely, and we see the early benefits and some of the early profit ownership analysis on deployment erect technology. This could be dramatic for us and for them, quite honestly. >> All right, well Randy Pond, CFO of Pensando, thanks so much, really a pleasure catching up with you and getting to discuss about how Pensando's helping to future proof your enterprise. >> Thank you much, my pleasure, have a great day. >> All right, I'm Stu Miniman, check out theCUBE.net for all our coverage, thank you for watching, thank you. (soft music)

>> Announcer: From theCUBE Studios in Palo Alto and Boston, connecting with thought leaders all around the world, this is the CUBE Conversation. >> Hello everybody, welcome to this special CXO Series that I've been running over the past couple weeks, my name is Dave Vellante and what I've been doing is bringing in executives from around the industry to try to better understand how they're dealing with this COVID crisis, what some of their fundamental communications principles are, and I'm really pleased to invite in Sri Srinivasan, who's the Senior Vice President and GM of Cisco Collaborations. Sri, great to see you again. It seems like just a long time ago actually, but it was just January that we were in Barcelona together, wow, a lot has changed. >> A lot has changed, Dave. Dave, thanks for having me on the show, it's always a pleasure to see you and I'm so happy to see you safe and sound today. >> Yeah, ditto, we're all in this together, as they say so I want to go back to, I mean we were in January we were getting clenches of this thing. We were definitely a little bit worried but not really fully grasping the impact. At what point did you kind of realize that you were going to have to adjust, and how did you shift your priorities as a leader? >> Yeah, so, Dave we started seeing this right out of the Chinese New Year, coming out of the Chinese New Year, on February 11th, if my memory serves me right. Users out of China started increasing, connecting to their global sites by multiples. Like, they went up as much as 22 times, on the night of February 11th and right off the bat we started seeing it expanding to South Korea, Japan, Singapore, Australia, Malaysia, Vietnam, Thailand, and towards the end of February, we started seeing it going to Europe in terms of expanded volumes where people working from home. Europe has expanded nearly four times for us, Asia pack has expanded nearly three to four times in terms of total usage and from the second week of March, it's US, our biggest market, which has more than doubled and as you may have heard, this past month in March, we served 324 million attendees on our meeting platform. We provide a whole slew of collaboration capability set. The fundamental principle for us that we apply is, provide customers with business continuity, while keeping their employees and their families safe. That is the fundamental principle we apply and one of my engineers said it really well. He said, "for every WebEx engineer-hour spent, "we now keep people safe for 14 thousand hours, "or 583 days". That is the amount of time through virtual capability set we're able to bring people together safely and continue their businesses forward as is nearly normal. >> I mean, the numbers are unbelievable. Chuck Robbins, over a month ago, said you guys held, and this is early March, 3.2 million meetings and 5.5 billion minutes, and the numbers have just gone up from then. Guys, I wonder if you could bring up the chart, I want to set up this conversation and so, we along with our partner ETR, we're one of the first to report sort of the impact of COVID on IT Budgets and what this chart is showing is that, that gray bar says 35% of those CIO's that we talked to said they don't expect any change in spending for 2020. >> Sri: Mhm. >> Dave: The green side over 20% said they expect to spend more and then you can see the big red. So overall, we've taken the overall forecast at the beginning of the year was plus 4% was kind of the consensus for IT spend. We're now down to minus 4%. The point though is that it would be a lot worse Sri, were it not for that green, which is being driven by the work from home offset, and it's not just collaborations tools, its networking, its security, its VPN, it's all the infrastructure around that so I wonder if you could comment and add a little bit of color to what you're seeing in the space. >> I think we're seeing immense expansion of work from home capabilities. Work from home is new for so many people, like for people like me it's the norm but there's so many people who are coming into it cold for the very first time, it can be daunting and that requires investments from organizations, I think CIOs IT infrastructure heads are working to make sure they provide the best secure collaboration canvas for people to work in from home, understanding the challenges of last mile excellence, security challenges and things of that sort so there is a ton of investment going on, in speeding up that investment and I see something coming out of this, which is recognition that organizations are going to have to fix and modernize their digital infrastructure. Why is that important? I think environmental sustainability has something called LEED Certification. Very similar to that work from home is going to have some type of certification that says, an organization is ready for this type of a mass upheaval moment where their infrastructures keep their businesses alive, kicking and thriving through any situation and I think what we have seen is many organizations struggle getting to that first step. Now, technology allows them to move very fast these days but no organization wants to struggle through it in the future, whether it's public sector or commercial enterprise, it's one and the same. >> I think that's a great point, one of the things I wanted to ask you was about some of the things that you've learned and maybe some of the things that are going to be permanent and I think that, people didn't expect this obviously and so do you feel as though that organizations will kind of rethink and that portions of this will become permanent, maybe they'll sub-optimize, in the near-term profitability and try to optimize for business resilience and the flexibility to do things like work from home, your thoughts. >> So Dave, I do see some things becoming permanent, right? Do I expect the volumes of collaboration to go down? No, it's never going to go back to the same level. The world as we know it is going to change forever. We are going to have a Post-COVID era and that's going to be changed for the better. There's a number of employees who are being skeptical, reticent to working from home, who are suddenly going to say, work from home thing is not so bad after all so you're going to have that moment for sure and then you're going to also have a set of employers who are going to look at a much wider pool of applicants that are cross timezone, geography, language barriers, it's going to help an organization increase their diversity and inclusiveness ocean, making their products and services much better so I think we are opening up the surface area for innovation as a result and you will see a lot of the work from home technologies get better and better, we're being forced to be better because we now have to be relatable, discernible easy to a new class of worker that has never seen these technologies and it is across all kinds of barriers that technology has to adhere itself to so I do see a lot of goodness coming in and you know what, at the end of the day, it's really good for the environment too >> I want to ask you how you're supporting customers. The data partner that I mentioned ETR, the other day I sat in one of their CIO Roundtables and it's a private conversation with (mumbles) and CIOs and they were asking them like, who's helping you through this and who's not and they mentioned, for instance, back in the 2009 timeframe, there was one company they won't mention. It was doing audits right after the crisis. That was not a cool thing but I got to give Cisco some props it came up that they really were helping in three areas and one of the CIOs just really mentioned this and called it out. He said, collaboration tools, network, we're a Cisco customer so we're relying more on the network and then the security piece so specifically how are you supporting your customers in this crisis? >> So, towards the end of February, what we did is we opened up our collaboration technology and Chuck said something very profound to me. He basically said, "let's make sure we do right by our customers "and keep them safe through this exercise." What we came out with was a set of free offers. We expanded (mumbles) free offer by providing unlimited meeting time, up to a hundred participants toll dial-in into our meetings infrastructure in 52 countries. We didn't basically just say, hey, only in countries afflicted by the virus, we basically made it as global as we could make it possible and then we provided enterprise trials through our partner routes to market that is an enterprise could sign up for a 90-day thing, no strings attached. Just take on the collaboration platform and whether it's calling, meetings, our device infrastructure and just take advantage of it and in a secure fashion using our security portfolio using extensions of our network portfolio and just continue to operate so we've added close to north of 15 million users through our free offers to date that (mumbles) >> Wow. >> and no strings attached. We're not asking for a credit card or a contract at the end of it, if you like it, and we come out at the other end of it, we are happy that they're safe and if they stay a long-term customer of ours, we are happy about that too. >> I mean, that's awesome. We saw recently a lot of talk about big tech and a lot of attacks on big tech and you're seeing big tech really step up, so thank you for that. You know us. We're not gotcha media, but it's I feel it's really important to ask you this. Zoom has had some clear issues with security. Eric Yuan, was instrumental in developing WebEx so what assurances can you give (Sri coughs) your customers and our audience that you're not subjected to similar security gaps and flaws? >> So let's talk about our security principles, right? Our security principles are very clear, we are open and transparent about the issues we face, the investments we make and we will be very open in terms of our posture. Secondly, we will never rent or sell customers data. Thirdly, we have a growth mindset around security. It's a differentiator. You never get complacent about security, you keep on investing in it and to be honest with you, WebEx has come a very long way since some of the comments that were made in the press by some of our competitors. circa 2012 WebEx versus now there's so much innovation that has happened Dave. We've had over 100 major software updates so I would rather have our competitors focus on their issues rather than, give us kudos in public. Our promise to our customers is to be open, transparent and continuously invest in the space because the moment you take your eyes off it, you've opened yourself up for a set of attacks so we're not going to ever say we are fully secure. You just have to continually invest in the growing threat posture world we live in today. >> So I want to follow up on that because I mean, I'm not a security expert, but I've interviewed enough people to know that they will tell you, you can't just bolt on security, you got to build it in and it's a hard thing to do. Some of your security pros Gee Rittenhouse, TK Keanini would definitely second this so, >> Yeah. >> How, you're saying you've spent a lot of time obviously designing in and I'm inferring not bolting on so I wonder if you could add some color to the sort of types of things that you've done to really, assure your customers that you're secure. >> Yeah, so I think security is in the DNA of Cisco, pun intended in many ways. We pride ourselves in our craft and to be honest with you, security starts at the time of design for us and it's not a checkbox exercise at the end of the ship cycle. You build for security. You build for privacy and compliance and you build with one simple rule. It's your customers data, we are custodians and we need to be protectors of it all the way through. We do not sacrifice experience for security. We never will. We build high-grade experiences but we never give up on security capability set and whether it's free, whether it's premium, whether it's paid. We have the same levels of security, yes, we do have additional security add ons and finally, we have a culture where there are groups within Cisco that continually test us. They don't report to me, they report to chuck and the board and they pretty much are continuously measuring our threat posture. These are world class organizations that keep you on your toes and I'm so thankful for that. It helps our customers safe, it helps us be better. It helps us stay current with the threat postures and this is years of investment. This is not something you can do in 90 days or 30 days. You'd be doing lip service to it. This is something you've got to do, critical, intentional, deliberate investments that pay off in the long-term. >> Yeah, and things like penetration testing, it's not a one shot deal, you got to do it on an ongoing basis. I want to come back to productivity. There are some organizations that are concerned they're struggling a little bit with productivity, particularly with the work from home. What advice would you give to organizations in terms of being able to maintain that productivity? They might take a little bit of hit but what would you tell them? >> I think change is difficult. Change is not easy. I'll take my own story here. Dave, two years back when I joined Cisco work from home was a alien culture to me based on where I came from, for the first month I did struggle. I had my questions, I had my trepidations of is this really going to work? Am I going to be able to run thousands of engineers, multibillion dollar business from home or while traveling on a plane because we have so many development centers across the globe and I'm a remote worker. I really saw this as opening up new horizons for me starting the first month. I took it on with gusto so I think my guidance to organizations is help end users deal with that change. If you force it down their throats, it's not going to work. You've got to understand their pains, you've going to make it more pleasing. You've got to introduce things like a digital water cooler talk, you've got to make it easy on them, you've got to talk about improvements in a remote-work setting like providing them with a set of accessories that make it easier for you to work from home. One of the core principles we have and i espouse within my organization is by working from home, you're intruding into your family's space. I think it's so important to make sure you let your family in on your work and when kids walk into the door, today, when we work at Cisco, we actually share our family and we share our joy with the wider teams and we are so proud of such culture so be very open and make sure that you understand that you're intruding into somebody else's house when you're working from home. >> Yeah, we have dogs barking, we have kids playing games and crawling all over us, that's great. one of the... >> The dogs barking we have solved we have an AI technology that brings it down. >> Mutes the barking. That's good, I need one. >> Absolutely. >> So one of my big takeaways and you really underscored it here is we're not going back to 2019. The digital transformation that we talk about and that frankly many give lip service (mumbles) but it is now going to be accelerated and it's ironic, we're starting a new decade but this digital transformation is going to be accelerated and collaboration is going to be a key underpinning so I'll ask you to give us some final thoughts, will you please? >> Yeah, I think, people to people collaboration is so important in this day and age. As such, industry has been changing from a task-based hierarchy driven world to a group-outcome based synergistic, a bring people along type culture and that brings people along type cultures now, thanks to collaboration technology, becoming independent of timezone, you don't have to worry about language barriers anymore or cultural boundaries. Think of the type of ideation you can do by bringing people across the world together with a low carbon footprint and what this time has shown us is that businesses can still continue to operate and operate really well when you bring people together using these virtual technologies and capability sets. You're saving people some time by having them work from home like you don't have to travel 30 and 40 minutes to get to work. You're just doing doing your thing from wherever you are and that saves so much in cost, in capability sets and the concept of hoteliering and open spaces in different organizations is only going to sprout even further because not everybody is going to have a home office, have an office, a set office, in within the enterprise CEOs are going to see that as a cost saving opportunity that they can funnel back into the growth of the organization. Right? So I think it's a plethora of opportunity in front of us and that these technologies are going to get monumentally better in the months to come. >> We're definitely entering a new chapter. Sri, thanks so much for sharing your insights and some of your leadership principles and thanks to Cisco, for all that you guys are doing some of the pro bono work. I know some of the volunteerism that Chuck has talked about. Really appreciate your time. >> Thanks Dave. Always a pleasure, stay safe. >> And thank you for watching everybody. This is Dave Vellante for theCUBE, we'll see you next time. (upbeat music)

>> from Bahrain. It's the Q covering AWS Public sector Bahrain brought to you by Amazon Web service is >> over and welcome back to the Cube. Special coverage here in by rain in the Middle East for Amazon Web service is eight of US Summit. I'm John for the Cube our second year, where cloud computing has changed in the landscape. It's changing the entrepreneur equation. It's changing the money equation, and Fintech is very popular. Next guest. Special guests. Ideal worrying. Who's the Deputy Group? CEO Bank, ABC. A legend in the industry. Also the founder. The Fintech Forum Coming up on your fourth big event, But you're keynoting here at Teresa Carlson and A W s Summit car on digital only bank. Welcome to the Cube. Thank you, John. Thank you. Pleasure to speak to you today, so I got a lot to talk about, but digital only bank. This is a really special time in history. Now we're living in a digital error and the digital is driving business change and digital business is on the on the plate of every major executive in the world. How are you enabling digital business, >> John? The way, The way I look at things that two years ago I have went to my board. I said, I wanna disrupt the bank. I want to develop a business digital strategy. And to do that, we have three pictures. We have to run the band first and transform the back. To do that, we have to continue investing on modernizing the bank. Then you evolve the bank investment by creating new product. And finally you just hop the back and how you disrupt the bank. And she's using the digital highway and introducing the cloud computing on bringing a new tools wishes changed the framework and changed the mechanics of the bank. So we created way are not a digital only bank which will be going live in two months time. We launch a wallet on all that sitting on our eco systems it in the cloud the very brave and bold move. But I can tell you, without that you will lose the transformation. Banking today is different than they're gonna be banking of tomorrow. Yeah, we have to start getting into the journey of transformation. >> Bold moves require bold leadership obscenity. You are that this is hard. It sounds easy on paper. You got people to convince. I agree. Changes hard people. Cultural change. How did you do it? What >> was the great question? John are started that in December 2016 I went to my board when the frantic start moving heating our partnership. Look, I want to be on the transformation. Jr and I worked for about 6 to 9 months in greeting our niche with the board unit. Explain to them frantic abroad. Them actually a special fintech speakers guidelines. So I invested heavily. I would always take holder board level people, groups Vo and tell him about the impact of digitization. New cannot afford distant idea. Feel distant. I didn't do nothing. He parked the chain was moved. We'll go without you. So what you're saying is that investment is awareness. You have to explain to him why you cannot treat fintech with the threat. You have to embrace it. >> I love that. I love that leadership. It takes time to nurture and unset the table. Absolutely. And then understand the cloud only strategy. And then you got to sell it and then you gotta implement. These are the new dynamic >> fears fears. John is that most of the stakeholder. They think of cloud as secure and the spending of times They're not security. Instead, he was spending the time questioning spend their time to improve the security with Amazon. We are partners Now we sit with them and doing a demon years. And I tell you, I'm putting all my critical banking system on the ground. >> When you talk to Amazon, you're a bank. Thanks. Have money. Thanks can be act. There were people who worried about all this. Trust is important opportunity. What made you decide to go a W s? >> There's a very first of all. When I decided to individuals with my decision, I looked at you guys, the investment you made it in security, the investment you make or not. Indeed, I looked you committed to the region. I was someone my neighbor you guys have invested that made a bold move to be in Bahrain That did a lot, picked a lot of boxes for me and that was an important move from AWS. And I tell you many regulators today they were going to cloud eventually. So it's very important that anybody is Bridget himself in the >> region. But we love a W s because we covered them. And in depth is part of our media business. And we look at disruptions to and I want to get your thoughts on fintech disruption. We were talking before we came on camera about some key times in history where disruption happened in trade. That is a tale sign for what's happening in that. Tell the story. >> All right, let me tell you the story. In 1953 the first word cargo ship sent from New York to Houston. That chip change the word made history. Why? Because it has the container. So you could supplier trade, sending through the container to different destinations. You know, before how you used to be put them in the trade through It was a nightmare. That disruption have actually improved the globalization of increased trade business. Today all this equipment here comes Chicago comes through container and each container is labelled through computer. So we re vision today Fintech made the same making same disruption in banking on my notions, everything >> and wears a similarity. Scale >> matter, united disruption. This came a volume betrayed should become disrupted. Everybody start using your container. The business the globalization fintech, globalization, skin awareness. So what? The way I see similar to that we had a disruption. Trade become more familiar. Lifestyle has improved. You can now put your house. Your TV is coming From where? From? Your Maybe >> all the cargo containers have changed. Shipping fintech is changing banking, banking >> and lifestyle. You got it. You got a job. >> And so now, well, ironically, two containers or changing the cloud Because containers and kubernetes and frustration, This is about software. That's right. Software money has been a term kicked around. When you hear the word software defined currency software to find money, what do you think of? >> Look, at the end of the day, who writes software people? Human. So basically, the thinking has become from you and I for the people that sit and think about the codes. Yeah, programmer the corner. But there's somebody behind it thinking So you have a thinker on this thing? Got Arjun you the word not the coda. >> Big moves and Finn ticker happening. I want to get your thoughts on leadership in this world where cloud has pretty much instant benefits if you execute properly. Absolutely. There's also architectural thinking. So the word business architecture is not something that they teach in business school or sometimes has to be learned over time to operate a business and go have a growth strategy in changing technological landscapes requires a business. Architecture has to have a ballistic systems thinking this is hard. You've done that for multiple years. What if you learned what were some of the challenges that you came? >> You have to look at when you're running a big enterprise. You have a lot of investment around the world, and a lot of duplication are out of inefficiency at the leader. Money to show my steak stakeholder efficiency. I want our own better shop. Now, if technology can help me to do that, why not? You'll have to jump onto the wagon? Yeah, yeah, I cannot sit idle, and I see a better efficient shop but bank running more efficiently. So I looked with technology addition to disrupt the way I work, but positive disruption. Yeah. The main thing is that the disruption should be a catalyst for a positive change. So what I learned I learned efficiency would the digital disruption with the cloud today and instead of putting 25,000 servants to serve my 18 countries. I put in the cloud. You done it. You know the economy is Ken Jordan and the shaving >> the flywheels. Amazing. The operational efficiency are amazing. As an executive, you managed to results at the end of the day. Business is business. Results matter. How are your results? You gotta make money >> at the bank. It I have a good show. Uh, results. >> Got to make some money. How do you see that? Evolving digital only business. What's your strategy? What's your roadmap? For? How you see the money making kicking >> in, John, that our clients becoming sophisticated. My corporate client today if I don't deliver in a digital solution through his statement, give the payment, Foster. He's gonna go for a fintech company because today, front companies are competing with me eating my lunch. So I have to prove, if my client becoming digital Chevy more sophisticated, I cannot sit and watch. So I have to invest heavily. You make sure my client is satisfied giving the right cash management to transaction banking. All this the book payments or this have to be alternated. So I have to be continue looking after my client. That's where the money >> are you happy where you are, Where you're at right now? Are you happy with work? >> There's always room for improvement. I will continue. Invest on Are we innovate because you cannot stop. I mean, look, I'm a zone today. Would they stop? >> No, no, they're not stopping >> way. We need to continue. >> What's your areas that you think about for the next five years? Fintech. What are an important area? >> You know what? I think Joe's gonna affect our lifestyle. A I artificial intel. I feel way only seen the beginning. We have seen nothing out of the way. A bank, ABC. We just lost our first digital employees. Uh, her name is Fatima, and we will be coming live in November. I tell you, this is the beginning. I feel artificial intelligence is gonna affect our work force in the world. >> Tell me more about this digital employees concept. >> Well, that until passionate about what we worked with a company called So machine in you Zeeland on there are the same people who actually invented you've seen the movie of it all. Yeah. So the same people actually design movie and avatar work. We work with them to create a footman. Fatma is already being trained. Do help a new Crying Toe Bank, ABC. The Tissue Bank Open account. Two shoes. A correct credit cards for you Help you and also to be able to have a chat with her to be able to ask you a question. Jerry. A question about the Bahrain about the population but banking. It's a journey on. The journey's so far being successful, and I continue. If you ask me the question in a year's time, I would tell you probably thought it would be somebody else. >> This is helping augment the experience for your customers. That's the goal, >> absolutely. And from experience with my consumer. >> Okay, I want to change the subject and talk about the fact you're the founder of the Fintech Forum. You've had your third edition for the coming up. Talk about the event. What's the purpose? >> Uh, in in about 2016 December, I went to them sentimental by rain Governor and I said, We want to sponsor a frantic conference so self like impressed that immediately and British idea. And then I went back to my board my good CEO, I said, We want to sponsor the fish interconference on my papers at the time, the warning Because at that time in nearly 2017 we hear different around the region. Nobody actually sat there and say, Was the interactive printed on banking? You see, other victim. So I launched the first winter conference Was its success 2nd 1 also a sex. And the 3rd 1 was a kook because we put the top speaker on the world. And now people are judging me for the 4th 1 event business Now. No way about Responsive Bank. NBC's was the sole sponsor. >> That's exciting. And I think these events are changing, too. The fact that you're getting into events, you're contributing your knowledge, your also sponsoring providing some working capital >> contribution as a bank. International bank. At least I can do to support my reign infrastructure in the vision in a fintech. Sorry, >> no problem. Think out of the water. I want to say I want to get your thoughts on something. I feels important. I said this last year and the year before, when Amazon launches a new region, yeah, it creates a revitalisation. It has computing power has all those things. It's a center point of innovation. How do you see that same thing? And what's, um, things that people might not know about the Amazon relationship to the area? Because all this innovation and enablement fintech societal change the government ministries are coming online here by rain. Entrepreneurs are creating value. They're getting funded this liquidity banks, air going fintech A modernization wave is happening with a new generation of young people and existing businesses. This is a digital complete modernisation. Your thoughts on on all this digital transformation Societal at a societal level with Amazon >> Amazon already contributed to the digital economy was in it in the world. And I've seen already the impact this part of the world. The fact that this conference is summer today I can't answer your question. Look at the contribution. You have about 2000 people here look the excitement of what to bring into the region. I have seen people today from Chaudhary from Kuwait, from Morocco, from Amman, from Egypt here. So you are actually building the knowledge excitement and you also have been people to understand the ecosystem and what was missing. So what you doing any bill Us now actually investing heavily on educating awareness of the digital destruction and digital economy. You are participating in the digital economy. I mean, also today I heard from Malaysia. Very good. Exactly. Sponsoring a program a degree with University of Bahrain doesn't pass just free. So this is basically you Continue doing that. And you find AWS is already effective. Life like the clock is gonna be so I think it's body is already contributing the digital economy worldwide. >> You know, I'm fascinated. I'd love to have more conversations with you on this, Maybe at your forum. But one thing I want to get your thoughts on is with digital collaboration is not just face to face. You meet people here from different countries, but then we go back to our place is but we're still together digitally. So the scale of cloud computing and digital is impacting not just money collaboration. What's your vision on how collaboration and the role of people are going to play in this new dynamic? John, >> if you have asked me three years ago our video I was a threat with winter company with your banker. They're gonna eat my lunch. But today you realize with time the only way you can move on trust through collaborating with the company. That's why today I'm sitting with AWS sitting with other victim basically breaking people. I know my banks, but I don't know how to build a clock ticking. So I caught a break. I don't know how to move on a new Sophia or so I go with. I want to use it to get that. You see what I mean? >> Yeah, I think you have another good point that we reported on many times. And that is that when you collaborate with these technologies, it makes the domain expertise and the data that you >> have >> more intellectual, more emotional property because, you know, banking intimately. You have data, you have customers. That's your intellectual property. You could use that faster with the resource. This is a new competitive advantage >> with analytics would get the science. The data is the new order, if you should, but you need the tours. You need another unique data scientist. And when you have the distant scientist dental become than yours. >> So he'll thank you for sharing your awesome insights here and let you hear about rain. Really appreciated. Congratulations. Tino speaking. Bank, ABC. Thank you. Going all digital. Bold moves. Bold leadership. Thank you. Thank you very much. We're here in the Cube. We're live broadcasting here and by rain. 80. This summit. I'm John Ferrier. Thanks for watching.

>> Live from Las Vegas, it's theCUBE! Covering Dell Technologies World 2019. Brought to you by Dell Technologies and its ecosystem partners. >> Hello everyone. Welcome back to theCUBE's live coverage here in Las Vegas for Dell Technologies World. I'm John Furrier with Dave Vellante. Dave, we've got Pat Gelsinger back on theCUBE. He stopped by yesterday, did a flyby after his keynote to kick off our intro section. He's back for the sit-down. >> (laughs) Welcome back. >> I can't get enough of you, Pat. >> CEO of VMware, Pat Gelsinger. >> Yeah, I love to photobomb you guys, so it was great. >> Anytime. I know you're super busy, business is going great. And you know, what a three years its been. I remember the keynote you gave at VMworld a few years ago. This was really on a time where, I would call it the seminal moment for you because you saw a vision, and we've talked privately and on theCUBE about, and you gave this speech of this is going to be the preferred future, and it was very visionary-oriented, but it ended up happening. That became the beginning of a run for VMware. And since then, you've been kind of chipping away and filling in all the tech pieces, the business model, and deals, with Amazon and now Azure and others. How are you feeling about it? What's the highlights? What's your perspective of where we are now? What's the notable accomplishments? >> Well you know, it's been just great. And you think about the run that we've been on where we, five years ago, we described a hybrid future. And you know, most people said, what are you, stupid? And you know, student body right to the public cloud. And now everybody is starting to understand the difficulty of replatforming, right? And says wow, this is really hard. I can spend millions and millions of dollars, in fact, one customer's estimate was that they were going to spend almost $1 billion replatforming all their applications to the cloud. And when they got them cloud-native, what do they have? The same apps. So imagine going to your board and saying I'm going to spend $1 billion just so I can be on the cloud, but give you no new business value. You've got to be kidding! And that's why this hybrid future, and as I like to joke, Andy, five years ago, Andy Jassy said if you're running your own data center, you're stupid. And Pat said if you're using Amazon, you're stupid. And now we're doing bro hugs on stage with each other. (laughter) >> And by the way, hybrid, you picked that trend that was right. Multi-cloud, though, came out of more a reality, less of an operating vision, 'cause hybrid cloud, you know, you saw the dots, connected those dots, but I think multi-cloud was much more of just a reality. When people started to realize that as I started doing stuff on premises, wow, I got native workloads on the cloud, and there are benefits for being in the cloud first for certain workloads. But then the multi-cloud thing comes up. >> And I think everybody has started to realize, and I really, as I would say, I think every CIO needs a three-cloud strategy. Making their private data centers into a proper operating private cloud. And some of this week's announcements, I'm sure we'll get back to those a little bit, to me are just a huge dimension. You know, VMware Cloud on Dell EMC, you know, a huge accelerant of making your private data center op like a private cloud, right, at scale. Second, you need a primary public cloud partner. And I think most people should pick a primary. Not one, a primary, and then a secondary cloud, right, you know, as their partners. And then you have your range of SAS offerings. And I think that needs to be the core, right, of every IT, CIO's strategy for the future. And our objective is to create an environment between what we're doing with VMware Cloud Foundation, and now VMware Cloud on Dimension. What we're doing with Amazon, our preferred partner for the public cloud offering. What we announced this week with Azure, right? Our 4000 other cloud partners, including, you know, very successful relationship with IBM. And saying, okay, that's your infrastructure. And the bulk of your workloads should run on a VMware environment that we can operate across that, with the same tools, the same interfaces, the same security, the same management tools, and then use the other cloud services as they bring you business value. You're a fan of Tensorflow? Go for it, baby. Right? You know, and use it in your app. You love function as a service with Lambda, go for it. But the bulk of your workload should lay in here and use these where they have business value. >> And to follow up on the three legs of the cloud stool, the CIO's legs, number three is for what? Is it for risk mitigation, exit strategies, or more specific best-of-breed, horses-for-courses type of workloads. >> Yes, yes, and yes. To some degree, really it's saying, nobody wants to say, I'm only in one. Right? Nobody wants to lock in for it. Also you know, clearly, hey, you know, these are technologies that break. You get more resilience that way, right? You want to be able to manage your cost environments. There's clearly this view of okay, you know, if I can do one, two, and three, I can do N. 'Cause most people are also going to end up picking, oh, I'm in Hong Kong. Okay, I need a Hong Kong cloud, because my data can only go there. You know, I'm in Malaysia, oh, they require all data to be there. 'Cause a practicality, if you're a big enterprise company, it's not just going to be three. You're going to need to be four, five, and six as well, for regional. And then you're going to acquire somebody, they're using a different partner. It really says, build an operational environment that works that way. Give myself business flexibility. I have application flexibility, and if I've done that, I really can move to the other environments that my business requires. >> I think one of the reasons why you guys have been so successful, if I go back five or six years, I remember you laying out the market, the market segmentation, you're obviously close to customers. You're a very clear thinker. You've obviously looked at the market for multi-cloud. How do you describe that, how do you look at the TAM, how big is it? >> Well you know, if you think about cloud today, right, we're closing in on $100 billion of the public cloud. You add SAS to it, you know, you got almost another $100 billion at that level. And you know, the overall data center market is probably on the order of, you know, $1 trillion-ish. >> Give or take. (laughs) >> Yeah, on that order. And then you know, you throw the operations costs inside of it, you're probably looking at something that's, you know, on the order of $2 trillion as well. So this is a big market, right? You know, part of the excitement that people are seeing in this cloud environment, is that they can just go faster. And as I described in the keynote today, we want to enable every one of our customers to stop looking down and look up, right? Spend less time looking down at the infrastructure. We're going to operationalize it, we're going to automate it for you, we're going to take care of it so that every one of your engineers can become software engineers building app and business value. >> I want to ask you on that point, because one of the things, I was talkin' last night, the analyst said at the briefing or the reception was, having a debate with one of the strategists in Dell, and I'm like, look it, outcomes are great at the top of the stack. Looking up, you want outcomes. But during the OSI stack days, no one cared about outcomes. It was either token ring or Ethernet. Speed won, so certain things have to be speed-driven, world-class, and keep getting better. And so that's what we're seeing as an infrastructure requirement. Horizontal scalability, operational scale. So that's a speeds and feeds game. So the outcome there is faster (laughs), and simpler. Up the stack, data becomes a big part of that. That, more, is where we see outcome. Do you see it that way, Pat? Because you know, again, infrastructure is often, that's how they said it on stage. We want to have whole new-paved, new infrastructure for this generation, essentially a refresh of infrastructure. Okay. Well, what does it look like? It's got to be fast, got to be flexible, software-defined. Your thoughts? >> So you know, clearly, I mean, what we're trying to do is we build this common infrastructure layer. And build an environment that allows you to be fast, but also allows you to be in control and cost-effective. Because if you would say, oh, I just want to be fast, ah, that doesn't work, right? We still have limited budgets, and you know, people, someday there's a CFO day of reckoning. But you also have to realize, part of the hybrid cloud laws that I described this morning, you know, one of those is the laws of physics, right? Hey, my factory automation for robotics needs to be 40 milliseconds, period. And if I round-trip to the cloud at 150 milliseconds, guess what? (laughs) >> Latency. >> Right. You know, my image recognition for being able to detect my autonomous vehicle is less than 50 milliseconds. I can't round-trip to the cloud. It has to be fast, right, but we also need to be able to push more of this data, more of the inference of my machine learning and AI closer to the edge. That's why, you know, you heard Michael talk about, and Jeff talk about this explosion of data. Most of that data will be at the edge. Why? Because every camera, you know, every sensor will be developing it, and I'm not going to round-trip it to the cloud because of economics. I can't afford to take all that data to the cloud. It's not just the latency. >> Latency matters. >> Yeah. And so for that, so I can't take it to the cloud, I got to be able to compute locally. I got to be able to apply the inference of my AI models locally, but you know, I also then need to scale aspects of cloud as well. My third law, of course, was regulation, where you know, guess what? I was just with a major customer in Latin America, and they said they are repatriating 100% of their data and applications out of the public cloud, 'cause the new president, right, is assisting on data only in his country for all of their nationalized resources and assets. >> So that's driving the change. This brings up the multi-cloud kind of thing earlier. You guys got to play in all the ponds out there, in the industry. But let's talk about on-stage here at Dell Technologies World. You were on-stage with Michael Dell and Satya Nadella, and I was lookin' up there. I'm like, man, the generational knowledge of the three people on-stage, the history. >> (laughs) I think that just means I'm getting old. (laughs) >> Well I mean, you've seen it all. I mean, from Intel, to EMC, to VMware. Dave and I, Dave's a historian of tech, as he'll self-claims, but I'm up there, I was pretty blown away. You guys are leading the industry. What kind of moment was that for you, because now you've got Microsoft doing a deal with VMware. Who would've thought that would happen? >> Well, maybe two different aspects to it. You know, one is, I've known Satya for over 25 years. You know, he was sort of going through the Microsoft ranks, Windows NT, SQL, et cetera. (laughter) You know, at the same time I was. So we got to know each other. Almost 25 years since our first interactions. When Michael Dell first came to Intel to meet Andy Grove to get microprocessors so he could start his business, I was there. So I mean, these relationships are decades old. So in that view, it's sort of like, hey Satya, how's the wife, you know. (laughter) Hey Michael, how's Susan doing? Really, it-- >> But you haven't even gone anywhere, you're still in the industry. (laughs) >> Yeah. But then to be able, the announcement was really pretty special in the sense that I call it 20 years in the making. You know, not a year or two, 20 years in the making, 'cause VMware and Microsoft has essentially been at odds with each other for two decades. You know, at that level. And to be able to be on-stage and saying, that's right, we're cooperating on cloud, we're cooperating on client, and we're cooperating on futures, okay, that's a pretty big statement as well. And I think customers respond very positively to that. And you know, I'm-- >> It's been a bold move, and you also made a bold move with the cloud, too, Pat. I got to say, that was another good call. Partnering with Andy Jassy. Again, once, both idiots, I guess, calling each other clever, you know. (laughs) Hey, public cloud, at odds, partner. Boom. >> And I really think this idea, moving headwinds to tailwinds. And you know, the Amazon partnership with Andy, and as we say, it's our preferred cloud partner, VMware Cloud, our native US hub, VMware-offered service. You know, super committed to it. We're closing in on 2000 customers on that now. >> Clarify the Amazon relation. I saw some press articles that kind of missed, skewed a little bit. They kind of made it sound like the Azure deal was similar to the Amazon deal. So just explain the difference between the VMware deal with AWS and Andy Jassy, that relationship, and the other cloud ones. Take a minute to explain that. >> Yeah, thank you. And what we're doing with Amazon is VMware is offering a cloud service that I operate for customers, that runs on Amazon. And that is a VMware-delivered service. They're our preferred partner. We're not bashful about that, that if we have the choice, that's the one to go to. It's going to be best. But what we've done now with Azure is we've made the VMware Cloud Foundation, the same underlying components, available with CloudSimple and Virtustream, they're partners, to have a VMware Cloud Foundation offering delivered by Microsoft as a first-party service. So VMware Cloud, VMware is delivering it. In the Azure for VMware services, that's being delivered and supported by Microsoft. >> And that's the same deal you did with IBM. >> It's very, the same-- >> Google and other ones. >> Yeah, the same as we've done with our 4000 other cloud partners, right? And obviously, Virtustream and CloudSimple are part of that 4000, and they're making the VMware Cloud Foundation available to Azure customers now. >> And what's the benefits to VMware's customers for those deals? >> Well, imagine that you're somebody in, Walmart was quoted in the press release, as an example. Walmart's a big VMware customer. Walmart is also a big Azure customer. So their ability to say, oh, I can have a hybrid environment makes a lot of sense for that kind of customer. So we really do see it as saying, you know-- >> Customer-driven, basically. >> Absolutely. And people said, which are you going to sell to us? Well in most cases, customers have already decided who their major cloud partners our. We're saying that VMware offering, even though we're first and best with Amazon, we're saying as they make their cloud choices, we'll have a valid VMware Cloud Foundation offering available. >> And best, I want to understand best. Best is, in part, anyway, because of the engineering you guys have done. When we interviewed Andy Jassy in November at re:Invent, he said you can't have a lot of these types of partnerships. And it's very deep integration. Is that why it's best? And what makes it best? >> Yeah, I call it first and best for two reasons. One is because we are engineering, we are co-engineering, the bits first get done on VMware Cloud, and then we make 'em available to the other partners. That's where we're doing the core engineering, the innovation. Andy has hundreds of engineers working on this. I have hundreds of engineers working on it. So it's first and best from an engineering sense. And, given it's my service and my offering, we're selling it aggressively in the marketplace, positioning it as part of the broader set of solutions and leveraging that, like you saw this week with the Dell EMC offering, VMware Cloud on Dell EMC. It's leveraging all that first and best work to now bring it on-premise as well. So it really is both the engineering as as a go-to-market. >> I'm going to ask some CEO questions. (laughs) So Tom Sweet has said they're happy to have the Class V transaction behind them. I'm sure you're glad, too. Thank you. That was very generous of you. >> (laughs) >> You've been incredibly good at acquisitions. I mean, obviously Nicira, Heptio, CloudHealth, AirWatch, I mean, on and on. >> VeloCloud. >> VeloCloud. I mean, most acquisitions, frankly, don't live up to their objectives. I think that's not the case for VMware. So now you're, good news is you draw off a lot of cash, so you're building up that pot again. How do you see, going forward, use of that cash? R and D, M and A, maybe you could make some comments there to the extent you can? >> Yeah, and you know, we said the primary ways we use cash, stock buybacks and M and A. And that continues. We did the special one-time dividend, which helped Dell go public. Everybody's happy. The market's responded super positively on both the Dell side. They're up, what, 40% since they go public. VMware up almost 50% this year. Just tremendous. >> Tremendous, $80 billion value now, awesome. >> Yeah, just tremendous. And, right then, we said going forward, it's business as usual for us. We're going to continue to do stock buybacks. We're going to continue to do M and A's. As you've said, we're good at this acquisitions stuff. And part of that is, I call it, imagine you're a hot startup company. And you say, do I want to be part of VMware? And we try to answer these questions. Do we have vision alignment? >> (laughs) >> Second is, can we accelerate your vision? Because most startups, you know, I mean, you talk about unicorns and so on like that. But what really motivates them is their vision. And if they believe their vision is going to be accelerated as part of VMware, so they're on this and we're going to turn 'em to that, aw man, they get excited. Do we have a cultural fit? I mean, with every CEO of our acquisitions, and HR does, we really, are they going to fit our team? Because you know, cultural issues, you can't butt your heads day and night. Life's too short. >> Certainly VMware, you guys are (laughs) that culture's very hardcore. Work hard, play hard. (laughter) >> Yeah, and you know, it has to be this deep drive for technical innovation, right? The technical due diligence that we do with our startups. Right? It's sort of like, you know, this is like a PhD exam for these, I mean, they really got to know their stuff. >> Yeah, so people don't fit in the culture at VMware, and there-- >> And we've said no to a number of potential acquisitions over cultural issues as well, if they're just not going to fit. And hey, we're not going to be perfect, but the fact that we can bring these companies in, accelerate their vision, give 'em a culture that they're excited about. You know, we have maybe 90-ish% success rate. The industry average is below 50% >> Yeah, fantastic track record. I mean-- >> And that just gives us the ability to do organic and inorganic innovation, which to me is like, a potent recipe. >> And you got the radio conference coming up. What will your talk, theCUBE will be there. Pat, you've created great shareholder value. You turned those headwinds into tailwinds, and we were watchin' the whole time. It's been great to watch. And what's next? You have your VMware tattoo still on from VMworld? (laughter) Like you have a jail tattoo? >> No, I'll tell you >> Cute tattoo. >> a little inside, I'll tell you a little inside story. My wife, you know, after the VMworld keynote with the tattoo on, we were leavin' on vacation two weeks later. And all she said to me after the keynote was what's that tattoo thing, it better be gone by the time we leave for vacation. (laughter) It's like, there was no, honey, that was a great keynote today, it's like, that better be gone! (laughs) >> Nothin's better than watchin' that video and that CUBE sticker we had on your hand. Pat, great to see you, as always. Great commentary, great analysis. Congratulations on all the success with VMware. Again, the transformation's just getting started. We're seeing a lot more good things for you guys as well. >> Yeah, and you know, this has been a great week in some ways. I sort of joked this morning on-stage that, it almost felt like VMworld. We talked about VMware technologies and that Dell partnership accelerating so well. >> It's not AMCWorld, it's DellWorld now, it's a whole new vibe. >> (laughs) And you know, with that, you know, I just really believe in the superpowers that I talk about, we're just getting started. So we're going to be doing this a long time together. >> What's on your plate in front of you now? You got VMworld coming up in a few months. Priorities, objectives, what's on your plate? >> Well, I have to leave some of the secrets for what we're cookin' up for VMworld this year. But some of these steps clearly, in the developer container space, super important for us to really make some progress there. Obviously, we'll have some incremental cloud announcements as well. >> ContainerWare rhymes with VMware. (laughs) >> Yes, that's very good! We have an advertisement on that coming out, so a new ad. But it really is, I think, that topic area's one that, how can we really solve that for customers that really can deploy at scale containerized environments for an enterprise workload. So, excited about that area. And you know, maybe just a few deliverables from what we announced this week. >> Alright, take your CEO of VMware hat off, put your CUBE analyst hat on. What's the most important story here at Dell Technologies World, if you were a commentator? You can't say VMware 'cause that's biased, but you got to be objective. You can say VMware if an objective. What's the most important storyline here as a backdrop for Dell Technology Worlds, what's the real net net to customers? >> Well you know, I think, and I'll say, as exciting as the Microsoft announcements were, I think the most important thing was VMware Cloud on Dell EMC, on-prem. Because to me, you know, the fact, I go to CIOs, and I've done this probably five times since the keynote finished on Monday. And I say, how many of you have fully updated your hardware, your firmware, your operating systems, your networking stack, your compute stack, your management on the latest releases, all of them patched, upgraded appropriately for your environment? >> And they say, their eyes roll. (laughs) >> And the answer is none. Not some, none. I have customers that are askin' me to extend support for vSphere 4.5. It's like, what, that's been EOL'ed for a year and a half, what are you talking about, right?! But the reality is that most people go to the cloud, public cloud, not because it's more cost-effective or because it's better, it's because it's easier. So what we've really said is we can make easy in the private cloud and truly deliver that hybrid cloud experience. And I think the customers really experience the TCO benefits, the acceleration, the reductions in their operational environments, the personnel associated with it, the security benefits of being always patched, upgraded the most release. You know, now you're talkin' about attacking that other $1 trillion of operational costs that they're bearing in the personnel and so on. To me, that is like, so powerful if we really get that engine going. >> And the simplicity that comes out of that, is just-- >> You know, and again, the demo that we showed. That was the VMware Cloud on AWS being able to demonstrate, now, a complete picture into the on-premise environment. That's powerful. >> Pat Gelsinger, CEO of VMware. I know he's got to go. Thanks for your generous time, I know you're really busy. Again, Pat Gelsinger. >> Love you guys, thank you. >> Thanks, Pat. >> Love you too. Pat Gelsinger, CEO of VMware, creating a lot of shareholder values, got a lot of tailwinds at their back. VMworld's coming up, theCUBE, of course, will be there with two sets. As usual, theCUBE cannons, two sets here, firing cannonballs of content here at Dell Technology World. I'm Jeff Furrier with Dave Vellante, stay with us for more after this short break. (electronic music)

(electronic dance music) (Intel Jingle) (ethereal electronic dance music) ♪ Okay ♪ (upbeat techno dance music) ♪ Oh oh oh oh ♪ ♪ Oh oh oh oh ♪ ♪ Oh oh oh oh oh ♪ ♪ Oh oh oh oh ♪ ♪ Oh oh oh oh oh ♪ ♪ Take it back take it back ♪ ♪ Take it back ♪ ♪ Take it back take it back ♪ ♪ Take it back ♪ ♪ Take it back take it back ♪ ♪ Yeah everybody get loose yeah ♪ ♪ Yeah ♪ ♪ Ye-yeah yeah ♪ ♪ Yeah yeah ♪ ♪ Everybody everybody yeah ♪ ♪ Whoo whoo ♪ ♪ Whoo whoo ♪ ♪ Whoo yeah ♪ ♪ Everybody get loose whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ >> As a courtesy to the presenters and those around you, please silence all mobile devices, thank you. (electronic dance music) ♪ Everybody get loose ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ ♪ Whoo ♪ (upbeat salsa music) ♪ Ha ha ha ♪ ♪ Ah ♪ ♪ Ha ha ha ♪ ♪ So happy ♪ ♪ Whoo whoo ♪ (female singer scatting) >> Ladies and gentlemen, please take your seats. Our program will begin momentarily. ♪ Hey ♪ (female singer scatting) (male singer scatting) ♪ Hey ♪ ♪ Whoo ♪ (female singer scatting) (electronic dance music) ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ Red red red red ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ Red red red red ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ Red red red red ♪ ♪ Red don't go ♪ ♪ All hands are in don't go ♪ ♪ In don't go ♪ ♪ Oh red go ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ Red red red red ♪ ♪ All hands are red don't go ♪ ♪ All hands are in red red red red ♪ ♪ All hands are in don't go ♪ ♪ All hands are in red go ♪ >> Ladies and gentlemen, there are available seats. Towards house left, house left there are available seats. If you are please standing, we ask that you please take an available seat. We will begin momentarily, thank you. ♪ Let go ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ ♪ All hands are in don't go ♪ ♪ Red all hands are in don't go ♪ (upbeat electronic dance music) ♪ Just make me ♪ ♪ Just make me ♪ ♪ Just make me ♪ ♪ Just make me ♪ ♪ Just make me ♪ ♪ I live ♪ ♪ Just make me ♪ ♪ Just make me ♪ ♪ Hey ♪ ♪ Yeah ♪ ♪ Oh ♪ ♪ Ah ♪ ♪ Ah ah ah ah ah ah ♪ ♪ Just make me ♪ ♪ Just make me ♪ (bouncy techno music) >> Ladies and gentlemen, once again we ask that you please take the available seats to your left, house left, there are many available seats. If you are standing, please make your way there. The program will begin momentarily, thank you. Good morning! This is Lenovo Transform 2.0! (keyboard clicks) >> Progress. Why do we always talk about it in the future? When will it finally get here? We don't progress when it's ready for us. We need it when we're ready, and we're ready now. Our hospitals and their patients need it now, our businesses and their customers need it now, our cities and their citizens need it now. To deliver intelligent transformation, we need to build it into the products and solutions we make every day. At Lenovo, we're designing the systems to fight disease, power businesses, and help you reach more customers, end-to-end security solutions to protect your data and your companies reputation. We're making IT departments more agile and cost efficient. We're revolutionizing how kids learn with VR. We're designing smart devices and software that transform the way you collaborate, because technology shouldn't just power industries, it should power people. While everybody else is talking about tomorrow, we'll keep building today, because the progress we need can't wait for the future. >> Please welcome to the stage Lenovo's Rod Lappen! (electronic dance music) (audience applauding) >> Alright. Good morning everyone! >> Good morning. >> Ooh, that was pretty good actually, I'll give it one more shot. Good morning everyone! >> Good morning! >> Oh, that's much better! Hope everyone's had a great morning. Welcome very much to the second Lenovo Transform event here in New York. I think when I got up just now on the steps I realized there's probably one thing in common all of us have in this room including myself which is, absolutely no one has a clue what I'm going to say today. So, I'm hoping very much that we get through this thing very quickly and crisply. I love this town, love New York, and you're going to hear us talk a little bit about New York as we get through here, but just before we get started I'm going to ask anyone who's standing up the back, there are plenty of seats down here, and down here on the right hand side, I think he called it house left is the professional way of calling it, but these steps to my right, your left, get up here, let's get you all seated down so that you can actually sit down during the keynote session for us. Last year we had our very first Lenovo Transform. We had about 400 people. It was here in New York, fantastic event, today, over 1,000 people. We have over 62 different technology demonstrations and about 15 breakout sessions, which I'll talk you through a little bit later on as well, so it's a much bigger event. Next year we're definitely going to be shooting for over 2,000 people as Lenovo really transforms and starts to address a lot of the technology that our commercial customers are really looking for. We were however hampered last year by a storm, I don't know if those of you who were with us last year will remember, we had a storm on the evening before Transform last year in New York, and obviously the day that it actually occurred, and we had lots of logistics. Our media people from AMIA were coming in. They took the, the plane was circling around New York for a long time, and Kamran Amini, our General Manager of our Data Center Infrastructure Group, probably one of our largest groups in the Lenovo DCG business, took 17 hours to get from Raleigh, North Carolina to New York, 17 hours, I think it takes seven or eight hours to drive. Took him 17 hours by plane to get here. And then of course this year, we have Florence. And so, obviously the hurricane Florence down there in the Carolinas right now, we tried to help, but still Kamran has made it today. Unfortunately, very tragically, we were hoping he wouldn't, but he's here today to do a big presentation a little bit later on as well. However, I do want to say, obviously, Florence is a very serious tragedy and we have to take it very serious. We got, our headquarters is in Raleigh, North Carolina. While it looks like the hurricane is just missing it's heading a little bit southeast, all of our thoughts and prayers and well wishes are obviously with everyone in the Carolinas on behalf of Lenovo, everyone at our headquarters, everyone throughout the Carolinas, we want to make sure everyone stays safe and out of harm's way. We have a great mixture today in the crowd of all customers, partners, industry analysts, media, as well as our financial analysts from all around the world. There's over 30 countries represented here and people who are here to listen to both YY, Kirk, and Christian Teismann speak today. And so, it's going to be a really really exciting day, and I really appreciate everyone coming in from all around the world. So, a big round of applause for everyone whose come in. (audience applauding) We have a great agenda for you today, and it starts obviously a very consistent format which worked very successful for us last year, and that's obviously our keynote. You'll hear from YY, our CEO, talk a little bit about the vision he has in the industry and how he sees Lenovo's turned the corner and really driving some great strategy to address our customer's needs. Kirk Skaugen, our Executive Vice President of DCG, will be up talking about how we've transformed the DCG business and once again are hitting record growth ratios for our DCG business. And then you'll hear from Christian Teismann, our SVP and General Manager for our commercial business, get up and talk about everything that's going on in our IDG business. There's really exciting stuff going on there and obviously ThinkPad being the cornerstone of that I'm sure he's going to talk to us about a couple surprises in that space as well. Then we've got some great breakout sessions, I mentioned before, 15 breakout sessions, so while this keynote section goes until about 11:30, once we get through that, please go over and explore, and have a look at all of the breakout sessions. We have all of our subject matter experts from both our PC, NBG, and our DCG businesses out to showcase what we're doing as an organization to better address your needs. And then obviously we have the technology pieces that I've also spoken about, 62 different technology displays there arranged from everything IoT, 5G, NFV, everything that's really cool and hot in the industry right now is going to be on display up there, and I really encourage all of you to get up there. So, I'm going to have a quick video to show you from some of the setup yesterday on a couple of the 62 technology displays we've got on up on stage. Okay let's go, so we've got a demonstrations to show you today, one of the greats one here is the one we've done with NC State, a high-performance computing artificial intelligence demonstration of fresh produce. It's about modeling the population growth of the planet, and how we're going to supply water and food as we go forward. Whoo. Oh, that is not an apple. Okay. (woman laughs) Second one over here is really, hey Jonas, how are you? Is really around virtual reality, and how we look at one of the most amazing sites we've got, as an install on our high-performance computing practice here globally. And you can see, obviously, that this is the Barcelona supercomputer, and, where else in New York can you get access to being able to see something like that so easily? Only here at Lenovo Transform. Whoo, okay. (audience applauding) So there's two examples of some of the technology. We're really encouraging everyone in the room after the keynote to flow into that space and really get engaged, and interact with a lot of the technology we've got up there. It seems I need to also do something about my fashion, I've just realized I've worn a vest two days in a row, so I've got to work on that as well. Alright so listen, the last thing on the agenda, we've gone through the breakout sessions and the demo, tonight at four o'clock, there's about 400 of you registered to be on the cruise boat with us, the doors will open behind me. the boat is literally at the pier right behind us. You need to make sure you're on the boat for 4:00 p.m. this evening. Outside of that, I want everyone to have a great time today, really enjoy the experience, make it as experiential as you possibly can, get out there and really get in and touch the technology. There's some really cool AI displays up there for us all to get involved in as well. So ladies and gentlemen, without further adieu, it gives me great pleasure to introduce to you a lover of tennis, as some of you would've heard last year at Lenovo Transform, as well as a lover of technology, Lenovo, and of course, New York City. I am obviously very pleasured to introduce to you Yang Yuanqing, our CEO, as we like to call him, YY. (audience applauding) (upbeat funky music) >> Good morning, everyone. >> Good morning. >> Thank you Rod for that introduction. Welcome to New York City. So, this is the second year in a row we host our Transform event here, because New York is indeed one of the most transformative cities in the world. Last year on this stage, I spoke about the Fourth Industrial Revolution, and our vision around the intelligent transformation, how it would fundamentally change the nature of business and the customer relationships. And why preparing for this transformation is the key for the future of our company. And in the last year I can assure you, we were being very busy doing just that, from searching and bringing global talents around the world to the way we think about every product and every investment we make. I was here in New York just a month ago to announce our fiscal year Q1 earnings, which was a good day for us. I think now the world believes it when we say Lenovo has truly turned the corner to a new phase of growth and a new phase of acceleration in executing the transformation strategy. That's clear to me is that the last few years of a purposeful disruption at Lenovo have led us to a point where we can now claim leadership of the coming intelligent transformation. People often asked me, what is the intelligent transformation? I was saying this way. This is the unlimited potential of the Fourth Industrial Revolution driven by artificial intelligence being realized, ordering a pizza through our speaker, and locking the door with a look, letting your car drive itself back to your home. This indeed reflect the power of AI, but it just the surface of it. The true impact of AI will not only make our homes smarter and offices more efficient, but we are also completely transformed every value chip in every industry. However, to realize these amazing possibilities, we will need a structure built around the key components, and one that touches every part of all our lives. First of all, explosions in new technology always lead to new structures. This has happened many times before. In the early 20th century, thousands of companies provided a telephone service. City streets across the US looked like this, and now bundles of a microscopic fiber running from city to city bring the world closer together. Here's what a driving was like in the US, up until 1950s. Good luck finding your way. (audience laughs) And today, millions of vehicles are organized and routed daily, making the world more efficient. Structure is vital, from fiber cables and the interstate highways, to our cells bounded together to create humans. Thankfully the structure for intelligent transformation has emerged, and it is just as revolutionary. What does this new structure look like? We believe there are three key building blocks, data, computing power, and algorithms. Ever wondered what is it behind intelligent transformation? What is fueling this miracle of human possibility? Data. As the Internet becomes ubiquitous, not only PCs, mobile phones, have come online and been generating data. Today it is the cameras in this room, the climate controls in our offices, or the smart displays in our kitchens at home. The number of smart devices worldwide will reach over 20 billion in 2020, more than double the number in 2017. These devices and the sensors are connected and generating massive amount of data. By 2020, the amount of data generated will be 57 times more than all the grains of sand on Earth. This data will not only make devices smarter, but will also fuel the intelligence of our homes, offices, and entire industries. Then we need engines to turn the fuel into power, and the engine is actually the computing power. Last but not least the advanced algorithms combined with Big Data technology and industry know how will form vertical industrial intelligence and produce valuable insights for every value chain in every industry. When these three building blocks all come together, it will change the world. At Lenovo, we have each of these elements of intelligent transformations in a single place. We have built our business around the new structure of intelligent transformation, especially with mobile and the data center now firmly part of our business. I'm often asked why did you acquire these businesses? Why has a Lenovo gone into so many fields? People ask the same questions of the companies that become the leaders of the information technology revolution, or the third industrial transformation. They were the companies that saw the future and what the future required, and I believe Lenovo is the company today. From largest portfolio of devices in the world, leadership in the data center field, to the algorithm-powered intelligent vertical solutions, and not to mention the strong partnership Lenovo has built over decades. We are the only company that can unify all these essential assets and deliver end to end solutions. Let's look at each part. We now understand the important importance data plays as fuel in intelligent transformation. Hundreds of billions of devices and smart IoTs in the world are generating better and powering the intelligence. Who makes these devices in large volume and variety? Who puts these devices into people's home, offices, manufacturing lines, and in their hands? Lenovo definitely has the front row seats here. We are number one in PCs and tablets. We also produces smart phones, smart speakers, smart displays. AR/VR headsets, as well as commercial IoTs. All of these smart devices, or smart IoTs are linked to each other and to the cloud. In fact, we have more than 20 manufacturing facilities in China, US, Brazil, Japan, India, Mexico, Germany, and more, producing various devices around the clock. We actually make four devices every second, and 37 motherboards every minute. So, this factory located in my hometown, Hu-fi, China, is actually the largest laptop factory in the world, with more than three million square feet. So, this is as big as 42 soccer fields. Our scale and the larger portfolio of devices gives us access to massive amount of data, which very few companies can say. So, why is the ability to scale so critical? Let's look again at our example from before. The early days of telephone, dozens of service providers but only a few companies could survive consolidation and become the leader. The same was true for the third Industrial Revolution. Only a few companies could scale, only a few could survive to lead. Now the building blocks of the next revolution are locking into place. The (mumbles) will go to those who can operate at the scale. So, who could foresee the total integration of cloud, network, and the device, need to deliver intelligent transformation. Lenovo is that company. We are ready to scale. Next, our computing power. Computing power is provided in two ways. On one hand, the modern supercomputers are providing the brute force to quickly analyze the massive data like never before. On the other hand the cloud computing data centers with the server storage networking capabilities, and any computing IoT's, gateways, and miniservers are making computing available everywhere. Did you know, Lenovo is number one provider of super computers worldwide? 170 of the top 500 supercomputers, run on Lenovo. We hold 89 World Records in key workloads. We are number one in x86 server reliability for five years running, according to ITIC. a respected provider of industry research. We are also the fastest growing provider of hyperscale public cloud, hyper-converged and aggressively growing in edge computing. cur-ges target, we are expand on this point soon. And finally to run these individual nodes into our symphony, we must transform the data and utilize the computing power with advanced algorithms. Manufactured, industry maintenance, healthcare, education, retail, and more, so many industries are on the edge of intelligent transformation to improve efficiency and provide the better products and services. We are creating advanced algorithms and the big data tools combined with industry know-how to provide intelligent vertical solutions for several industries. In fact, we studied at Lenovo first. Our IT and research teams partnered with our global supply chain to develop an AI that improved our demand forecasting accuracy. Beyond managing our own supply chain we have offered our deep learning supply focused solution to other manufacturing companies to improve their efficiency. In the best case, we have improved the demand, focused the accuracy by 30 points to nearly 90 percent, for Baosteel, the largest of steel manufacturer in China, covering the world as well. Led by Lenovo research, we launched the industry-leading commercial ready AR headset, DaystAR, partnering with companies like the ones in this room. This technology is being used to revolutionize the way companies service utility, and even our jet engines. Using our workstations, servers, and award-winning imaging processing algorithms, we have partnered with hospitals to process complex CT scan data in minutes. So, this enable the doctors to more successfully detect the tumors, and it increases the success rate of cancer diagnosis all around the world. We are also piloting our smart IoT driven warehouse solution with one of the world's largest retail companies to greatly improve the efficiency. So, the opportunities are endless. This is where Lenovo will truly shine. When we combine the industry know-how of our customers with our end-to-end technology offerings, our intelligent vertical solutions like this are growing, which Kirk and Christian will share more. Now, what will drive this transformation even faster? The speed at which our networks operate, specifically 5G. You may know that Lenovo just launched the first-ever 5G smartphone, our Moto Z3, with the new 5G Moto model. We are partnering with multiple major network providers like Verizon, China Mobile. With the 5G model scheduled to ship early next year, we will be the first company to provide a 5G mobile experience to any users, customers. This is amazing innovation. You don't have to buy a new phone, just the 5G clip on. What can I say, except wow. (audience laughs) 5G is 10 times the fast faster than 4G. Its download speed will transform how people engage with the world, driverless car, new types of smart wearables, gaming, home security, industrial intelligence, all will be transformed. Finally, accelerating with partners, as ready as we are at Lenovo, we need partners to unlock our full potential, partners here to create with us the edge of the intelligent transformation. The opportunities of intelligent transformation are too profound, the scale is too vast. No company can drive it alone fully. We are eager to collaborate with all partners that can help bring our vision to life. We are dedicated to open partnerships, dedicated to cross-border collaboration, unify the standards, share the advantage, and market the synergies. We partner with the biggest names in the industry, Intel, Microsoft, AMD, Qualcomm, Google, Amazon, and Disney. We also find and partner with the smaller innovators as well. We're building the ultimate partner experience, open, shared, collaborative, diverse. So, everything is in place for intelligent transformation on a global scale. Smart devices are everywhere, the infrastructure is in place, networks are accelerating, and the industries demand to be more intelligent, and Lenovo is at the center of it all. We are helping to drive change with the hundreds of companies, companies just like yours, every day. We are your partner for intelligent transformation. Transformation never stops. This is what you will hear from Kirk, including details about Lenovo NetApp global partnership we just announced this morning. We've made the investments in every single aspect of the technology. We have the end-to-end resources to meet your end-to-end needs. As you attend the breakout session this afternoon, I hope you see for yourself how much Lenovo has transformed as a company this past year, and how we truly are delivering a future of intelligent transformation. Now, let me invite to the stage Kirk Skaugen, our president of Data Center growth to tell you about the exciting transformation happening in the global Data C enter market. Thank you. (audience applauding) (upbeat music) >> Well, good morning. >> Good morning. >> Good morning! >> Good morning! >> Excellent, well, I'm pleased to be here this morning to talk about how we're transforming the Data Center and taking you as our customers through your own intelligent transformation journey. Last year I stood up here at Transform 1.0, and we were proud to announce the largest Data Center portfolio in Lenovo's history, so I thought I'd start today and talk about the portfolio and the progress that we've made over the last year, and the strategies that we have going forward in phase 2.0 of Lenovo's transformation to be one of the largest data center companies in the world. We had an audacious vision that we talked about last year, and that is to be the most trusted data center provider in the world, empowering customers through the new IT, intelligent transformation. And now as the world's largest supercomputer provider, giving something back to humanity, is very important this week with the hurricanes now hitting North Carolina's coast, but we take this most trusted aspect very seriously, whether it's delivering the highest quality products on time to you as customers with the highest levels of security, or whether it's how we partner with our channel partners and our suppliers each and every day. You know we're in a unique world where we're going from hundreds of millions of PCs, and then over the next 25 years to hundred billions of connected devices, so each and every one of you is going through this intelligent transformation journey, and in many aspects were very early in that cycle. And we're going to talk today about our role as the largest supercomputer provider, and how we're solving humanity's greatest challenges. Last year we talked about two special milestones, the 25th anniversary of ThinkPad, but also the 25th anniversary of Lenovo with our IBM heritage in x86 computing. I joined the workforce in 1992 out of college, and the IBM first personal server was launching at the same time with an OS2 operating system and a free mouse when you bought the server as a marketing campaign. (audience laughing) But what I want to be very clear today, is that the innovation engine is alive and well at Lenovo, and it's really built on the culture that we're building as a company. All of these awards at the bottom are things that we earned over the last year at Lenovo. As a Fortune now 240 company, larger than companies like Nike, or AMEX, or Coca-Cola. The one I'm probably most proud of is Forbes first list of the top 2,000 globally regarded companies. This was something where 15,000 respondents in 60 countries voted based on ethics, trustworthiness, social conduct, company as an employer, and the overall company performance, and Lenovo was ranked number 27 of 2000 companies by our peer group, but we also now one of-- (audience applauding) But we also got a perfect score in the LGBTQ Equality Index, exemplifying the diversity internally. We're number 82 in the top working companies for mothers, top working companies for fathers, top 100 companies for sustainability. If you saw that factory, it's filled with solar panels on the top of that. And now again, one of the top global brands in the world. So, innovation is built on a customer foundation of trust. We also said last year that we'd be crossing an amazing milestone. So we did, over the last 12 months ship our 20 millionth x86 server. So, thank you very much to our customers for this milestone. (audience applauding) So, let me recap some of the transformation elements that have happened over the last year. Last year I talked about a lot of brand confusion, because we had the ThinkServer brand from the legacy Lenovo, the System x, from IBM, we had acquired a number of networking companies, like BLADE Network Technologies, et cetera, et cetera. Over the last year we've been ramping based on two brand structures, ThinkAgile for next generation IT, and all of our software-defined infrastructure products and ThinkSystem as the world's highest performance, highest reliable x86 server brand, but for servers, for storage, and for networking. We have transformed every single aspect of the customer experience. A year and a half ago, we had four different global channel programs around the world. Typically we're about twice the mix to our channel partners of any of our competitors, so this was really important to fix. We now have a single global Channel program, and have technically certified over 11,000 partners to be technical experts on our product line to deliver better solutions to our customer base. Gardner recently recognized Lenovo as the 26th ranked supply chain in the world. And, that's a pretty big honor, when you're up there with Amazon and Walmart and others, but in tech, we now are in the top five supply chains. You saw the factory network from YY, and today we'll be talking about product shipping in more than 160 countries, and I know there's people here that I've met already this morning, from India, from South Africa, from Brazil and China. We announced new Premier Support services, enabling you to go directly to local language support in nine languages in 49 countries in the world, going directly to a native speaker level three support engineer. And today we have more than 10,000 support specialists supporting our products in over 160 countries. We've delivered three times the number of engineered solutions to deliver a solutions orientation, whether it's on HANA, or SQL Server, or Oracle, et cetera, and we've completely reengaged our system integrator channel. Last year we had the CIO of DXE on stage, and here we're talking about more than 175 percent growth through our system integrator channel in the last year alone as we've brought that back and really built strong relationships there. So, thank you very much for amazing work here on the customer experience. (audience applauding) We also transformed our leadership. We thought it was extremely important with a focus on diversity, to have diverse talent from the legacy IBM, the legacy Lenovo, but also outside the industry. We made about 19 executive changes in the DCG group. This is the most senior leadership team within DCG, all which are newly on board, either from our outside competitors mainly over the last year. About 50 percent of our executives were now hired internally, 50 percent externally, and 31 percent of those new executives are diverse, representing the diversity of our global customer base and gender. So welcome, and most of them you're going to be able to meet over here in the breakout sessions later today. (audience applauding) But some things haven't changed, they're just keeping getting better within Lenovo. So, last year I got up and said we were committed with the new ThinkSystem brand to be a world performance leader. You're going to see that we're sponsoring Ducati for MotoGP. You saw the Ferrari out there with Formula One. That's not a surprise. We want the Lenovo ThinkSystem and ThinkAgile brands to be synonymous with world record performance. So in the last year we've gone from 39 to 89 world records, and partners like Intel would tell you, we now have four times the number of world record workloads on Lenovo hardware than any other server company on the planet today, with more than 89 world records across HPC, Java, database, transaction processing, et cetera. And we're proud to have just brought on Doug Fisher from Intel Corporation who had about 10-17,000 people on any given year working for him in workload optimizations across all of our software. It's just another testament to the leadership team we're bringing in to keep focusing on world-class performance software and solutions. We also per ITIC, are the number one now in x86 server reliability five years running. So, this is a survey where CIOs are in a blind survey asked to submit their reliability of their uptime on their x86 server equipment over the last 365 days. And you can see from 2016 to 2017 the downtime, there was over four hours as noted by the 750 CXOs in more than 20 countries is about one percent for the Lenovo products, and is getting worse generation from generation as we went from Broadwell to Pearlie. So we're taking our reliability, which was really paramount in the IBM System X heritage, and ensuring that we don't just recognize high performance but we recognize the highest level of reliability for mission-critical workloads. And what that translates into is that we at once again have been ranked number one in customer satisfaction from you our customers in 19 of 22 attributes, in North America in 18 of 22. This is a survey by TVR across hundreds of customers of us and our top competitors. This is the ninth consecutive study that we've been ranked number one in customer satisfaction, so we're taking this extremely seriously, and in fact YY now has increased the compensation of every single Lenovo employee. Up to 40 percent of their compensation bonus this year is going to be based on customer metrics like quality, order to ship, and things of this nature. So, we're really putting every employee focused on customer centricity this year. So, the summary on Transform 1.0 is that every aspect of what you knew about Lenovo's data center group has transformed, from the culture to the branding to dedicated sales and marketing, supply chain and quality groups, to a worldwide channel program and certifications, to new system integrator relationships, and to the new leadership team. So, rather than me just talk about it, I thought I'd share a quick video about what we've done over the last year, if you could run the video please. Turn around for a second. (epic music) (audience applauds) Okay. So, thank you to all our customers that allowed us to publicly display their logos in that video. So, what that means for you as investors, and for the investor community out there is, that our customers have responded, that this year Gardner just published that we are the fastest growing server company in the top 10, with 39 percent growth quarter-on-quarter, and 49 percent growth year-on-year. If you look at the progress we've made since the transformation the last three quarters publicly, we've grown 17 percent, then 44 percent, then 68 percent year on year in revenue, and I can tell you this quarter I'm as confident as ever in the financials around the DCG group, and it hasn't been in one area. You're going to see breakout sessions from hyperscale, software-defined, and flash, which are all growing more than a 100 percent year-on-year, supercomputing which we'll talk about shortly, now number one, and then ultimately from profitability, delivering five consecutive quarters of pre-tax profit increase, so I think, thank you very much to the customer base who's been working with us through this transformation journey. So, you're here to really hear what's next on 2.0, and that's what I'm excited to talk about today. Last year I came up with an audacious goal that we would become the largest supercomputer company on the planet by 2020, and this graph represents since the acquisition of the IBM System x business how far we were behind being the number one supercomputer. When we started we were 182 positions behind, even with the acquisition for example of SGI from HP, we've now accomplished our goal actually two years ahead of time. We're now the largest supercomputer company in the world. About one in every four supercomputers, 117 on the list, are now Lenovo computers, and you saw in the video where the universities are said, but I think what I'm most proud of is when your customers rank you as the best. So the awards at the bottom here, are actually Readers Choice from the last International Supercomputing Show where the scientific researchers on these computers ranked their vendors, and we were actually rated the number one server technology in supercomputing with our ThinkSystem SD530, and the number one storage technology with our ThinkSystem DSS-G, but more importantly what we're doing with the technology. You're going to see we won best in life sciences, best in data analytics, and best in collaboration as well, so you're going to see all of that in our breakout sessions. As you saw in the video now, 17 of the top 25 research institutions in the world are now running Lenovo supercomputers. And again coming from Raleigh and watching that hurricane come across the Atlantic, there are eight supercomputers crunching all of those models you see from Germany to Malaysia to Canada, and we're happy to have a SciNet from University of Toronto here with us in our breakout session to talk about what they're doing on climate modeling as well. But we're not stopping there. We just announced our new Neptune warm water cooling technology, which won the International Supercomputing Vendor Showdown, the first time we've won that best of show in 25 years, and we've now installed this. We're building out LRZ in Germany, the first ever warm water cooling in Peking University, at the India Space Propulsion Laboratory, at the Malaysian Weather and Meteorological Society, at Uninett, at the largest supercomputer in Norway, T-Systems, University of Birmingham. This is truly amazing technology where we're actually using water to cool the machine to deliver a significantly more energy-efficient computer. Super important, when we're looking at global warming and some of the electric bills can be millions of dollars just for one computer, and could actually power a small city just with the technology from the computer. We've built AI centers now in Morrisville, Stuttgart, Taipei, and Beijing, where customers can bring their AI workloads in with experts from Intel, from Nvidia, from our FPGA partners, to work on their workloads, and how they can best implement artificial intelligence. And we also this year launched LICO which is Lenovo Intelligent Compute Orchestrator software, and it's a software solution that simplifies the management and use of distributed clusters in both HPC and AI model development. So, what it enables you to do is take a single cluster, and run both HPC and AI workloads on it simultaneously, delivering better TCO for your environment, so check out LICO as well. A lot of the customers here and Wall Street are very excited and using it already. And we talked about solving humanity's greatest challenges. In the breakout session, you're going to have a virtual reality experience where you're going to be able to walk through what as was just ranked the world's most beautiful data center, the Barcelona Supercomputer. So, you can actually walk through one of the largest supercomputers in the world from Barcelona. You can see the work we're doing with NC State where we're going to have to grow the food supply of the world by 50 percent, and there's not enough fresh water in the world in the right places to actually make all those crops grow between now and 2055, so you're going to see the progression of how they're mapping the entire globe and the water around the world, how to build out the crop population over time using AI. You're going to see our work with Vestas is this largest supercomputer provider in the wind turbine areas, how they're working on wind energy, and then with University College London, how they're working on some of the toughest particle physics calculations in the world. So again, lots of opportunity here. Take advantage of it in the breakout sessions. Okay, let me transition to hyperscale. So in hyperscale now, we have completely transformed our business model. We are now powering six of the top 10 hyperscalers in the world, which is a significant difference from where we were two years ago. And the reason we're doing that, is we've coined a term called ODM+. We believe that hyperscalers want more procurement power than an ODM, and Lenovo is doing about $18 billion of procurement a year. They want a broader global supply chain that they can get from a local system integrator. We're more than 160 countries around the world, but they want the same world-class quality and reliability like they get from an MNC. So, what we're doing now is instead of just taking off the shelf motherboards from somewhere, we're starting with a blank sheet of paper, we're working with the customer base on customized SKUs and you can see we already are developing 33 custom solutions for the largest hyperscalers in the world. And then we're not just running notebooks through this factory where YY said, we're running 37 notebook boards a minute, we're now putting in tens and tens and tens of thousands of server board capacity per month into this same factory, so absolutely we can compete with the most aggressive ODM's in the world, but it's not just putting these things in in the motherboard side, we're also building out these systems all around the world, India, Brazil, Hungary, Mexico, China. This is an example of a new hyperscale customer we've had this last year, 34,000 servers we delivered in the first six months. The next 34,000 servers we delivered in 68 days. The next 34,000 servers we delivered in 35 days, with more than 99 percent on-time delivery to 35 data centers in 14 countries as diverse as South Africa, India, China, Brazil, et cetera. And I'm really ashamed to say it was 99.3, because we did have a forklift driver who rammed their forklift right through the middle of the one of the server racks. (audience laughing) At JFK Airport that we had to respond to, but I think this gives you a perspective of what it is to be a top five global supply chain and technology. So last year, I said we would invest significantly in IP, in joint ventures, and M and A to compete in software defined, in networking, and in storage, so I wanted to give you an update on that as well. Our newest software-defined partnership is with Cloudistics, enabling a fully composable cloud infrastructure. It's an exclusive agreement, you can see them here. I think Nag, our founder, is going to be here today, with a significant Lenovo investment in the company. So, this new ThinkAgile CP series delivers the simplicity of the public cloud, on-premise with exceptional support and a marketplace of essential enterprise applications all with a single click deployment. So simply put, we're delivering a private cloud with a premium experience. It's simple in that you need no specialists to deploy it. An IT generalist can set it up and manage it. It's agile in that you can provision dozens of workloads in minutes, and it's transformative in that you get all of the goodness of public cloud on-prem in a private cloud to unlock opportunity for use. So, we're extremely excited about the ThinkAgile CP series that's now shipping into the marketplace. Beyond that we're aggressively ramping, and we're either doubling, tripling, or quadrupling our market share as customers move from traditional server technology to software-defined technology. With Nutanix we've been public, growing about more than 150 percent year-on-year, with Nutanix as their fastest growing Nutanix partner, but today I want to set another audacious goal. I believe we cannot just be Nutanix's fastest growing partner but we can become their largest partner within two years. On Microsoft, we are already four times our market share on Azure stack of our traditional business. We were the first to launch our ThinkAgile on Broadwell and on Skylake with the Azure Stack Infrastructure. And on VMware we're about twice our market segment share. We were the first to deliver an Intel-optimized Optane-certified VSAN node. And with Optane technology, we're delivering 50 percent more VM density than any competitive SSD system in the marketplace, about 10 times lower latency, four times the performance of any SSD system out there, and Lenovo's first to market on that. And at VMworld you saw CEO Pat Gelsinger of VMware talked about project dimension, which is Edge as a service, and we're the only OEM beyond the Dell family that is participating today in project dimension. Beyond that you're going to see a number of other partnerships we have. I'm excited that we have the city of Bogota Columbia here, an eight million person city, where we announced a 3,000 camera video surveillance solution last month. With pivot three you're going to see city of Bogota in our breakout sessions. You're going to see a new partnership with Veeam around backup that's launching today. You're going to see partnerships with scale computing in IoT and hyper-converged infrastructure working on some of the largest retailers in the world. So again, everything out in the breakout session. Transitioning to storage and data management, it's been a great year for Lenovo, more than a 100 percent growth year-on-year, 2X market growth in flash arrays. IDC just reported 30 percent growth in storage, number one in price performance in the world and the best HPC storage product in the top 500 with our ThinkSystem DSS G, so strong coverage, but I'm excited today to announce for Transform 2.0 that Lenovo is launching the largest data management and storage portfolio in our 25-year data center history. (audience applauding) So a year ago, the largest server portfolio, becoming the largest fastest growing server OEM, today the largest storage portfolio, but as you saw this morning we're not doing it alone. Today Lenovo and NetApp, two global powerhouses are joining forces to deliver a multi-billion dollar global alliance in data management and storage to help customers through their intelligent transformation. As the fastest growing worldwide server leader and one of the fastest growing flash array and data management companies in the world, we're going to deliver more choice to customers than ever before, global scale that's never been seen, supply chain efficiencies, and rapidly accelerating innovation and solutions. So, let me unwrap this a little bit for you and talk about what we're announcing today. First, it's the largest portfolio in our history. You're going to see not just storage solutions launching today but a set of solution recipes from NetApp that are going to make Lenovo server and NetApp or Lenovo storage work better together. The announcement enables Lenovo to go from covering 15 percent of the global storage market to more than 90 percent of the global storage market and distribute these products in more than 160 countries around the world. So we're launching today, 10 new storage platforms, the ThinkSystem DE and ThinkSystem DM platforms. They're going to be centrally managed, so the same XClarity management that you've been using for server, you can now use across all of your storage platforms as well, and it'll be supported by the same 10,000 plus service personnel that are giving outstanding customer support to you today on the server side. And we didn't come up with this in the last month or the last quarter. We're announcing availability in ordering today and shipments tomorrow of the first products in this portfolio, so we're excited today that it's not just a future announcement but something you as customers can take advantage of immediately. (audience applauding) The second part of the announcement is we are announcing a joint venture in China. Not only will this be a multi-billion dollar global partnership, but Lenovo will be a 51 percent owner, NetApp a 49 percent owner of a new joint venture in China with the goal of becoming in the top three storage companies in the largest data and storage market in the world. We will deliver our R and D in China for China, pooling our IP and resources together, and delivering a single route to market through a complementary channel, not just in China but worldwide. And in the future I just want to tell everyone this is phase one. There is so much exciting stuff. We're going to be on the stage over the next year talking to you about around integrated solutions, next-generation technologies, and further synergies and collaborations. So, rather than just have me talk about it, I'd like to welcome to the stage our new partner NetApp and Brad Anderson who's the senior vice president and general manager of NetApp Cloud Infrastructure. (upbeat music) (audience applauding) >> Thank You Kirk. >> So Brad, we've known each other a long time. It's an exciting day. I'm going to give you the stage and allow you to say NetApp's perspective on this announcement. >> Very good, thank you very much, Kirk. Kirk and I go back to I think 1994, so hey good morning and welcome. My name is Brad Anderson. I manage the Cloud Infrastructure Group at NetApp, and I am honored and privileged to be here at Lenovo Transform, particularly today on today's announcement. Now, you've heard a lot about digital transformation about how companies have to transform their IT to compete in today's global environment. And today's announcement with the partnership between NetApp and Lenovo is what that's all about. This is the joining of two global leaders bringing innovative technology in a simplified solution to help customers modernize their IT and accelerate their global digital transformations. Drawing on the strengths of both companies, Lenovo's high performance compute world-class supply chain, and NetApp's hybrid cloud data management, hybrid flash and all flash storage solutions and products. And both companies providing our customers with the global scale for them to be able to meet their transformation goals. At NetApp, we're very excited. This is a quote from George Kurian our CEO. George spent all day yesterday with YY and Kirk, and would have been here today if it hadn't been also our shareholders meeting in California, but I want to just convey how excited we are for all across NetApp with this partnership. This is a partnership between two companies with tremendous market momentum. Kirk took you through all the amazing results that Lenovo has accomplished, number one in supercomputing, number one in performance, number one in x86 reliability, number one in x86 customers sat, number five in supply chain, really impressive and congratulations. Like Lenovo, NetApp is also on a transformation journey, from a storage company to the data authority in hybrid cloud, and we've seen some pretty impressive momentum as well. Just last week we became number one in all flash arrays worldwide, catching EMC and Dell, and we plan to keep on going by them, as we help customers modernize their their data centers with cloud connected flash. We have strategic partnerships with the largest hyperscalers to provide cloud native data services around the globe and we are having success helping our customers build their own private clouds with just, with a new disruptive hyper-converged technology that allows them to operate just like hyperscalers. These three initiatives has fueled NetApp's transformation, and has enabled our customers to change the world with data. And oh by the way, it has also fueled us to have meet or have beaten Wall Street's expectations for nine quarters in a row. These are two companies with tremendous market momentum. We are also building this partnership for long term success. We think about this as phase one and there are two important components to phase one. Kirk took you through them but let me just review them. Part one, the establishment of a multi-year commitment and a collaboration agreement to offer Lenovo branded flash products globally, and as Kurt said in 160 countries. Part two, the formation of a joint venture in PRC, People's Republic of China, that will provide long term commitment, joint product development, and increase go-to-market investment to meet the unique needs to China. Both companies will put in storage technologies and storage expertise to form an independent JV that establishes a data management company in China for China. And while we can dream about what phase two looks like, our entire focus is on making phase one incredibly successful and I'm pleased to repeat what Kirk, is that the first products are orderable and shippable this week in 160 different countries, and you will see our two companies focusing on the here and now. On our joint go to market strategy, you'll see us working together to drive strategic alignment, focused execution, strong governance, and realistic expectations and milestones. And it starts with the success of our customers and our channel partners is job one. Enabling customers to modernize their legacy IT with complete data center solutions, ensuring that our customers get the best from both companies, new offerings the fuel business success, efficiencies to reinvest in game-changing initiatives, and new solutions for new mission-critical applications like data analytics, IoT, artificial intelligence, and machine learning. Channel partners are also top of mind for both our two companies. We are committed to the success of our existing and our future channel partners. For NetApp channel partners, it is new pathways to new segments and to new customers. For Lenovo's channel partners, it is the competitive weapons that now allows you to compete and more importantly win against Dell, EMC, and HP. And the good news for both companies is that our channel partner ecosystem is highly complementary with minimal overlap. Today is the first day of a very exciting partnership, of a partnership that will better serve our customers today and will provide new opportunities to both our companies and to our partners, new products to our customers globally and in China. I am personally very excited. I will be on the board of the JV. And so, I look forward to working with you, partnering with you and serving you as we go forward, and with that, I'd like to invite Kirk back up. (audience applauding) >> Thank you. >> Thank you. >> Well, thank you, Brad. I think it's an exciting overview, and these products will be manufactured in China, in Mexico, in Hungary, and around the world, enabling this amazing supply chain we talked about to deliver in over 160 countries. So thank you Brad, thank you George, for the amazing partnership. So again, that's not all. In Transform 2.0, last year, we talked about the joint ventures that were coming. I want to give you a sneak peek at what you should expect at future Lenovo events around the world. We have this Transform in Beijing in a couple weeks. We'll then be repeating this in 20 different locations roughly around the world over the next year, and I'm excited probably more than ever about what else is coming. Let's talk about Telco 5G and network function virtualization. Today, Motorola phones are certified on 46 global networks. We launched the world's first 5G upgradable phone here in the United States with Verizon. Lenovo DCG sells to 58 telecommunication providers around the world. At Mobile World Congress in Barcelona and Shanghai, you saw China Telecom and China Mobile in the Lenovo booth, China Telecom showing a video broadband remote access server, a VBRAS, with video streaming demonstrations with 2x less jitter than they had seen before. You saw China Mobile with a virtual remote access network, a VRAN, with greater than 10 times the throughput and 10x lower latency running on Lenovo. And this year, we'll be launching a new NFV company, a software company in China for China to drive the entire NFV stack, delivering not just hardware solutions, but software solutions, and we've recently hired a new CEO. You're going to hear more about that over the next several quarters. Very exciting as we try to drive new economics into the networks to deliver these 20 billion devices. We're going to need new economics that I think Lenovo can uniquely deliver. The second on IoT and edge, we've integrated on the device side into our intelligent devices group. With everything that's going to consume electricity computes and communicates, Lenovo is in a unique position on the device side to take advantage of the communications from Motorola and being one of the largest device companies in the world. But this year, we're also going to roll out a comprehensive set of edge gateways and ruggedized industrial servers and edge servers and ISP appliances for the edge and for IoT. So look for that as well. And then lastly, as a service, you're going to see Lenovo delivering hardware as a service, device as a service, infrastructure as a service, software as a service, and hardware as a service, not just as a glorified leasing contract, but with IP, we've developed true flexible metering capability that enables you to scale up and scale down freely and paying strictly based on usage, and we'll be having those announcements within this fiscal year. So Transform 2.0, lots to talk about, NetApp the big news of the day, but a lot more to come over the next year from the Data Center group. So in summary, I'm excited that we have a lot of customers that are going to be on stage with us that you saw in the video. Lots of testimonials so that you can talk to colleagues of yourself. Alamos Gold from Canada, a Canadian gold producer, Caligo for data optimization and privacy, SciNet, the largest supercomputer we've ever put into North America, and the largest in Canada at the University of Toronto will be here talking about climate change. City of Bogota again with our hyper-converged solutions around smart city putting in 3,000 cameras for criminal detection, license plate detection, et cetera, and then more from a channel mid market perspective, Jerry's Foods, which is from my home state of Wisconsin, and Minnesota which has about 57 stores in the specialty foods market, and how they're leveraging our IoT solutions as well. So again, about five times the number of demos that we had last year. So in summary, first and foremost to the customers, thank you for your business. It's been a great journey and I think we're on a tremendous role. You saw from last year, we're trying to build credibility with you. After the largest server portfolio, we're now the fastest-growing server OEM per Gardner, number one in performance, number one in reliability, number one in customer satisfaction, number one in supercomputing. Today, the largest storage portfolio in our history, with the goal of becoming the fastest growing storage company in the world, top three in China, multibillion-dollar collaboration with NetApp. And the transformation is going to continue with new edge gateways, edge servers, NFV solutions, telecommunications infrastructure, and hardware as a service with dynamic metering. So thank you for your time. I've looked forward to meeting many of you over the next day. We appreciate your business, and with that, I'd like to bring up Rod Lappen to introduce our next speaker. Rod? (audience applauding) >> Thanks, boss, well done. Alright ladies and gentlemen. No real secret there. I think we've heard why I might talk about the fourth Industrial Revolution in data and exactly what's going on with that. You've heard Kirk with some amazing announcements, obviously now with our NetApp partnership, talk about 5G, NFV, cloud, artificial intelligence, I think we've hit just about all the key hot topics. It's with great pleasure that I now bring up on stage Mr. Christian Teismann, our senior vice president and general manager of commercial business for both our PCs and our IoT business, so Christian Teismann. (techno music) Here, take that. >> Thank you. I think I'll need that. >> Okay, Christian, so obviously just before we get down, you and I last year, we had a bit of a chat about being in New York. >> Exports. >> You were an expat in New York for a long time. >> That's true. >> And now, you've moved from New York. You're in Munich? >> Yep. >> How does that feel? >> Well Munich is a wonderful city, and it's a great place to live and raise kids, but you know there's no place in the world like New York. >> Right. >> And I miss it a lot, quite frankly. >> So what exactly do you miss in New York? >> Well there's a lot of things in New York that are unique, but I know you spent some time in Japan, but I still believe the best sushi in the world is still in New York City. (all laughing) >> I will beg to differ. I will beg to differ. I think Mr. Guchi-san from Softbank is here somewhere. He will get up an argue very quickly that Japan definitely has better sushi than New York. But obviously you know, it's a very very special place, and I have had sushi here, it's been fantastic. What about Munich? Anything else that you like in Munich? >> Well I mean in Munich, we have pork knuckles. >> Pork knuckles. (Christian laughing) Very similar sushi. >> What is also very fantastic, but we have the real, the real Oktoberfest in Munich, and it starts next week, mid-September, and I think it's unique in the world. So it's very special as well. >> Oktoberfest. >> Yes. >> Unfortunately, I'm not going this year, 'cause you didn't invite me, but-- (audience chuckling) How about, I think you've got a bit of a secret in relation to Oktoberfest, probably not in Munich, however. >> It's a secret, yes, but-- >> Are you going to share? >> Well I mean-- >> See how I'm putting you on the spot? >> In the 10 years, while living here in New York, I was a regular visitor of the Oktoberfest at the Lower East Side in Avenue C at Zum Schneider, where I actually met my wife, and she's German. >> Very good. So, how about a big round of applause? (audience applauding) Not so much for Christian, but more I think, obviously for his wife, who obviously had been drinking and consequently ended up with you. (all laughing) See you later, mate. >> That's the beauty about Oktoberfest, but yes. So first of all, good morning to everybody, and great to be back here in New York for a second Transform event. New York clearly is the melting pot of the world in terms of culture, nations, but also business professionals from all kind of different industries, and having this event here in New York City I believe is manifesting what we are trying to do here at Lenovo, is transform every aspect of our business and helping our customers on the journey of intelligent transformation. Last year, in our transformation on the device business, I talked about how the PC is transforming to personalized computing, and we've made a lot of progress in that journey over the last 12 months. One major change that we have made is we combined all our device business under one roof. So basically PCs, smart devices, and smart phones are now under the roof and under the intelligent device group. But from my perspective makes a lot of sense, because at the end of the day, all devices connect in the modern world into the cloud and are operating in a seamless way. But we are also moving from a device business what is mainly a hardware focus historically, more and more also into a solutions business, and I will give you during my speech a little bit of a sense of what we are trying to do, as we are trying to bring all these components closer together, and specifically also with our strengths on the data center side really build end-to-end customer solution. Ultimately, what we want to do is make our business, our customer's businesses faster, safer, and ultimately smarter as well. So I want to look a little bit back, because I really believe it's important to understand what's going on today on the device side. Many of us have still grown up with phones with terminals, ultimately getting their first desktop, their first laptop, their first mobile phone, and ultimately smartphone. Emails and internet improved our speed, how we could operate together, but still we were defined by linear technology advances. Today, the world has changed completely. Technology itself is not a limiting factor anymore. It is how we use technology going forward. The Internet is pervasive, and we are not yet there that we are always connected, but we are nearly always connected, and we are moving to the stage, that everything is getting connected all the time. Sharing experiences is the most driving force in our behavior. In our private life, sharing pictures, videos constantly, real-time around the world, with our friends and with our family, and you see the same behavior actually happening in the business life as well. Collaboration is the number-one topic if it comes down to workplace, and video and instant messaging, things that are coming from the consumer side are dominating the way we are operating in the commercial business as well. Most important beside technology, that a new generation of workforce has completely changed the way we are working. As the famous workforce the first generation of Millennials that have now fully entered in the global workforce, and the next generation, it's called Generation Z, is already starting to enter the global workforce. By 2025, 75 percent of the world's workforce will be composed out of two of these generations. Why is this so important? These two generations have been growing up using state-of-the-art IT technology during their private life, during their education, school and study, and are taking these learnings and taking these behaviors in the commercial workspace. And this is the number one force of change that we are seeing in the moment. Diverse workforces are driving this change in the IT spectrum, and for years in many of our customers' focus was their customer focus. Customer experience also in Lenovo is the most important thing, but we've realized that our own human capital is equally valuable in our customer relationships, and employee experience is becoming a very important thing for many of our customers, and equally for Lenovo as well. As you have heard YY, as we heard from YY, Lenovo is focused on intelligent transformation. What that means for us in the intelligent device business is ultimately starting with putting intelligence in all of our devices, smartify every single one of our devices, adding value to our customers, traditionally IT departments, but also focusing on their end users and building products that make their end users more productive. And as a world leader in commercial devices with more than 33 percent market share, we can solve problems been even better than any other company in the world. So, let's talk about transformation of productivity first. We are in a device-led world. Everything we do is connected. There's more interaction with devices than ever, but also with spaces who are increasingly becoming smart and intelligent. YY said it, by 2020 we have more than 20 billion connected devices in the world, and it will grow exponentially from there on. And users have unique personal choices for technology, and that's very important to recognize, and we call this concept a digital wardrobe. And it means that every single end-user in the commercial business is composing his personal wardrobe on an ongoing basis and is reconfiguring it based on the work he's doing and based where he's going and based what task he is doing. I would ask all of you to put out all the devices you're carrying in your pockets and in your bags. You will see a lot of you are using phones, tablets, laptops, but also cameras and even smartwatches. They're all different, but they have one underlying technology that is bringing it all together. Recognizing digital wardrobe dynamics is a core factor for us to put all the devices under one roof in IDG, one business group that is dedicated to end-user solutions across mobile, PC, but also software services and imaging, to emerging technologies like AR, VR, IoT, and ultimately a AI as well. A couple of years back there was a big debate around bring-your-own-device, what was called consumerization. Today consumerization does not exist anymore, because consumerization has happened into every single device we build in our commercial business. End users and commercial customers today do expect superior display performance, superior audio, microphone, voice, and touch quality, and have it all connected and working seamlessly together in an ease of use space. We are already deep in the journey of personalized computing today. But the center point of it has been for the last 25 years, the mobile PC, that we have perfected over the last 25 years, and has been the undisputed leader in mobility computing. We believe in the commercial business, the ThinkPad is still the core device of a digital wardrobe, and we continue to drive the success of the ThinkPad in the marketplace. We've sold more than 140 million over the last 26 years, and even last year we exceeded nearly 11 million units. That is about 21 ThinkPads per minute, or one Thinkpad every three seconds that we are shipping out in the market. It's the number one commercial PC in the world. It has gotten countless awards but we felt last year after Transform we need to build a step further, in really tailoring the ThinkPad towards the need of the future. So, we announced a new line of X1 Carbon and Yoga at CES the Consumer Electronics Show. And the reason is not we want to sell to consumer, but that we do recognize that a lot of CIOs and IT decision makers need to understand what consumers are really doing in terms of technology to make them successful. So, let's take a look at the video. (suspenseful music) >> When you're the number one business laptop of all time, your only competition is yourself. (wall shattering) And, that's different. Different, like resisting heat, ice, dust, and spills. Different, like sharper, brighter OLA display. The trackpoint that reinvented controls, and a carbon fiber roll cage to protect what's inside, built by an engineering and design team, doing the impossible for the last 25 years. This is the number one business laptop of all time, but it's not a laptop. It's a ThinkPad. (audience applauding) >> Thank you very much. And we are very proud that Lenovo ThinkPad has been selected as the best laptop in the world in the second year in a row. I think it's a wonderful tribute to what our engineers have been done on this one. And users do want awesome displays. They want the best possible audio, voice, and touch control, but some users they want more. What they want is super power, and I'm really proud to announce our newest member of the X1 family, and that's the X1 extreme. It's exceptionally featured. It has six core I9 intel chipset, the highest performance you get in the commercial space. It has Nvidia XTX graphic, it is a 4K UHD display with HDR with Dolby vision and Dolby Atmos Audio, two terabyte in SSD, so it is really the absolute Ferrari in terms of building high performance commercial computer. Of course it has touch and voice, but it is one thing. It has so much performance that it serves also a purpose that is not typical for commercial, and I know there's a lot of secret gamers also here in this room. So you see, by really bringing technology together in the commercial space, you're creating productivity solutions of one of a kind. But there's another category of products from a productivity perspective that is incredibly important in our commercial business, and that is the workstation business . Clearly workstations are very specifically designed computers for very advanced high-performance workloads, serving designers, architects, researchers, developers, or data analysts. And power and performance is not just about the performance itself. It has to be tailored towards the specific use case, and traditionally these products have a similar size, like a server. They are running on Intel Xeon technology, and they are equally complex to manufacture. We have now created a new category as the ultra mobile workstation, and I'm very proud that we can announce here the lightest mobile workstation in the industry. It is so powerful that it really can run AI and big data analysis. And with this performance you can go really close where you need this power, to the sensors, into the cars, or into the manufacturing places where you not only wannna read the sensors but get real-time analytics out of these sensors. To build a machine like this one you need customers who are really challenging you to the limit. and we're very happy that we had a customer who went on this journey with us, and ultimately jointly with us created this product. So, let's take a look at the video. (suspenseful music) >> My world involves pathfinding both the hardware needs to the various work sites throughout the company, and then finding an appropriate model of desktop, laptop, or workstation to match those needs. My first impressions when I first seen the ThinkPad P1 was I didn't actually believe that we could get everything that I was asked for inside something as small and light in comparison to other mobile workstations. That was one of the I can't believe this is real sort of moments for me. (engine roars) >> Well, it's better than general when you're going around in the wind tunnel, which isn't alway easy, and going on a track is not necessarily the best bet, so having a lightweight very powerful laptop is extremely useful. It can take a Xeon processor, which can support ECC from when we try to load a full car, and when we're analyzing live simulation results. through and RCFT post processor or example. It needs a pretty powerful machine. >> It's come a long way to be able to deliver this. I hate to use the word game changer, but it is that for us. >> Aston Martin has got a lot of different projects going. There's some pretty exciting projects and a pretty versatile range coming out. Having Lenovo as a partner is certainly going to ensure that future. (engine roars) (audience applauds) >> So, don't you think the Aston Martin design and the ThinkPad design fit very well together? (audience laughs) So if Q, would get a new laptop, I think you would get a ThinkPad X P1. So, I want to switch gears a little bit, and go into something in terms of productivity that is not necessarily on top of the mind or every end user but I believe it's on top of the mind of every C-level executive and of every CEO. Security is the number one threat in terms of potential risk in your business and the cost of cybersecurity is estimated by 2020 around six trillion dollars. That's more than the GDP of Japan and we've seen a significant amount of data breach incidents already this years. Now, they're threatening to take companies out of business and that are threatening companies to lose a huge amount of sensitive customer data or internal data. At Lenovo, we are taking security very, very seriously, and we run a very deep analysis, around our own security capabilities in the products that we are building. And we are announcing today a new brand under the Think umbrella that is called ThinkShield. Our goal is to build the world's most secure PC, and ultimately the most secure devices in the industry. And when we looked at this end-to-end, there is no silver bullet around security. You have to go through every aspect where security breaches can potentially happen. That is why we have changed the whole organization, how we look at security in our device business, and really have it grouped under one complete ecosystem of solutions, Security is always something where you constantly are getting challenged with the next potential breach the next potential technology flaw. As we keep innovating and as we keep integrating, a lot of our partners' software and hardware components into our products. So for us, it's really very important that we partner with companies like Intel, Microsoft, Coronet, Absolute, and many others to really as an example to drive full encryption on all the data seamlessly, to have multi-factor authentication to protect your users' identity, to protect you in unsecured Wi-Fi locations, or even simple things like innovation on the device itself, to and an example protect the camera, against usage with a little thing like a thinkShutter that you can shut off the camera. SO what I want to show you here, is this is the full portfolio of ThinkShield that we are announcing today. This is clearly not something I can even read to you today, but I believe it shows you the breadth of security management that we are announcing today. There are four key pillars in managing security end-to-end. The first one is your data, and this has a lot of aspects around the hardware and the software itself. The second is identity. The third is the security around online, and ultimately the device itself. So, there is a breakout on security and ThinkShield today, available in the afternoon, and encourage you to really take a deeper look at this one. The first pillar around productivity was the device, and around the device. The second major pillar that we are seeing in terms of intelligent transformation is the workspace itself. Employees of a new generation have a very different habit how they work. They split their time between travel, working remotely but if they do come in the office, they expect a very different office environment than what they've seen in the past in cubicles or small offices. They come into the office to collaborate, and they want to create ideas, and they really work in cross-functional teams, and they want to do it instantly. And what we've seen is there is a huge amount of investment that companies are doing today in reconfiguring real estate reconfiguring offices. And most of these kind of things are moving to a digital platform. And what we are doing, is we want to build an entire set of solutions that are just focused on making the workspace more productive for remote workforce, and to create technology that allow people to work anywhere and connect instantly. And the core of this is that we need to be, the productivity of the employee as high as possible, and make it for him as easy as possible to use these kind of technologies. Last year in Transform, I announced that we will enter the smart office space. By the end of last year, we brought the first product into the market. It's called the Hub 500. It's already deployed in thousands of our customers, and it's uniquely focused on Microsoft Skype for Business, and making meeting instantly happen. And the product is very successful in the market. What we are announcing today is the next generation of this product, what is the Hub 700, what has a fantastic audio quality. It has far few microphones, and it is usable in small office environment, as well as in major conference rooms, but the most important part of this new announcement is that we are also announcing a software platform, and this software platform allows you to run multiple video conferencing software solutions on the same platform. Many of you may have standardized for one software solution or for another one, but as you are moving in a world of collaborating instantly with partners, customers, suppliers, you always will face multiple software standards in your company, and Lenovo is uniquely positioned but providing a middleware platform for the device to really enable multiple of these UX interfaces. And there's more to come and we will add additional UX interfaces on an ongoing base, based on our customer requirements. But this software does not only help to create a better experience and a higher productivity in the conference room or the huddle room itself. It really will allow you ultimately to manage all your conference rooms in the company in one instance. And you can run AI technologies around how to increase productivity utilization of your entire conference room ecosystem in your company. You will see a lot more devices coming from the node in this space, around intelligent screens, cameras, and so on, and so on. The idea is really that Lenovo will become a core provider in the whole movement into the smart office space. But it's great if you have hardware and software that is really supporting the approach of modern IT, but one component that Kirk also mentioned is absolutely critical, that we are providing this to you in an as a service approach. Get it what you want, when you need it, and pay it in the amount that you're really using it. And within UIT there is also I think a new philosophy around IT management, where you're much more focused on the value that you are consuming instead of investing into technology. We are launched as a service two years back and we already have a significant number of customers running PC as a service, but we believe as a service will stretch far more than just the PC device. It will go into categories like smart office. It might go even into categories like phone, and it will definitely go also in categories like storage and server in terms of capacity management. I want to highlight three offerings that we are also displaying today that are sort of building blocks in terms of how we really run as a service. The first one is that we collaborated intensively over the last year with Microsoft to be the launch pilot for their Autopilot offering, basically deploying images easily in the same approach like you would deploy a new phone on the network. The purpose really is to make new imaging and enabling new PC as seamless as it's used to be in the phone industry, and we have a complete set of offerings, and already a significant number customers have deployed Autopilot with Lenovo. The second major offering is Premier Support, like in the in the server business, where Premier Support is absolutely critical to run critical infrastructure, we see a lot of our customers do want to have Premier Support for their end users, so they can be back into work basically instantly, and that you have the highest possible instant repair on every single device. And then finally we have a significant amount of time invested into understanding how the software as a service really can get into one philosophy. And many of you already are consuming software as a service in many different contracts from many different vendors, but what we've created is one platform that really can manage this all together. All these things are the foundation for a device as a service offering that really can manage this end-to-end. So, implementing an intelligent workplace can be really a daunting prospect depending on where you're starting from, and how big your company ultimately is. But how do you manage the transformation of technology workspace if you're present in 50 or more countries and you run an infrastructure for more than 100,000 people? Michelin, famous for their tires, infamous for their Michelin star restaurant rating, especially in New York, and instantly recognizable by the Michelin Man, has just doing that. Please welcome with me Damon McIntyre from Michelin to talk to us about the challenges and transforming collaboration and productivity. (audience applauding) (electronic dance music) Thank you, David. >> Thank you, thank you very much. >> We on? >> So, how do you feel here? >> Well good, I want to thank you first of all for your partnership and the devices you create that helped us design, manufacture, and distribute the best tire in the world, okay? I just had to say it and put out there, alright. And I was wondering, were those Michelin tires on that Aston Martin? >> I'm pretty sure there is no other tire that would fit to that. >> Yeah, no, thank you, thank you again, and thank you for the introduction. >> So, when we talk about the transformation happening really in the workplace, the most tangible transformation that you actually see is the drastic change that companies are doing physically. They're breaking down walls. They're removing cubes, and they're moving to flexible layouts, new desks, new huddle rooms, open spaces, but the underlying technology for that is clearly not so visible very often. So, tell us about Michelin's strategy, and the technology you are deploying to really enable this corporation. >> So we, so let me give a little bit a history about the company to understand the daunting tasks that we had before us. So we have over 114,000 people in the company under 170 nationalities, okay? If you go to the corporate office in France, it's Clermont. It's about 3,000 executives and directors, and what have you in the marketing, sales, all the way up to the chain of the global CIO, right? Inside of the Americas, we merged in Americas about three years ago. Now we have the Americas zone. There's about 28,000 employees across the Americas, so it's really, it's really hard in a lot of cases. You start looking at the different areas that you lose time, and you lose you know, your productivity and what have you, so there, it's when we looked at different aspects of how we were going to manage the meeting rooms, right? because we have opened up our areas of workspace, our CIO, CEOs in our zones will no longer have an office. They'll sit out in front of everybody else and mingle with the crowd. So, how do you take those spaces that were originally used by an individual but now turn them into like meeting rooms? So, we went through a large process, and looked at the Hub 500, and that really met our needs, because at the end of the day what we noticed was, it was it was just it just worked, okay? We've just added it to the catalog, so we're going to be deploying it very soon, and I just want to again point that I know everybody struggles with this, and if you look at all the minutes that you lose in starting up a meeting, and we know you know what I'm talking about when I say this, it equates to many many many dollars, okay? And so at the end the day, this product helps us to be more efficient in starting up the meeting, and more productive during the meeting. >> Okay, it's very good to hear. Another major trend we are seeing in IT departments is taking a more hands-off approach to hardware. We're seeing new technologies enable IT to create a more efficient model, how IT gets hardware in the hands of end-users, and how they are ultimately supporting themselves. So what's your strategy around the lifecycle management of the devices? >> So yeah you mentioned, again, we'll go back to the 114,000 employees in the company, right? You imagine looking at all the devices we use. I'm not going to get into the number of devices we have, but we have a set number that we use, and we have to go through a process of deploying these devices, which we right now service our own image. We build our images, we service them through our help desk and all that process, and we go through it. If you imagine deploying 25,000 PCs in a year, okay? The time and the daunting task that's behind all that, you can probably add up to 20 or 30 people just full-time doing that, okay? So, with partnering with Lenovo and their excellent technology, their technical teams, and putting together the whole process of how we do imaging, it now lifts that burden off of our folks, and it shifts it into a more automated process through the cloud, okay? And, it's with the Autopilot on the end of the project, we'll have Autopilot fully engaged, but what I really appreciate is how Lenovo really, really kind of got with us, and partnered with us for the whole process. I mean it wasn't just a partner between Michelin and Lenovo. Microsoft was also partnered during that whole process, and it really was a good project that we put together, and we hope to have something in a full production mode next year for sure. >> So, David thank you very, very much to be here with us on stage. What I really want to say, customers like you, who are always challenging us on every single aspect of our capabilities really do make the big difference for us to get better every single day and we really appreciate the partnership. >> Yeah, and I would like to say this is that I am, I'm doing what he's exactly said he just said. I am challenging Lenovo to show us how we can innovate in our work space with your devices, right? That's a challenge, and it's going to be starting up next year for sure. We've done some in the past, but I'm really going to challenge you, and my whole aspect about how to do that is bring you into our workspace. Show you how we make how we go through the process of making tires and all that process, and how we distribute those tires, so you can brainstorm, come back to the table and say, here's a device that can do exactly what you're doing right now, better, more efficient, and save money, so thank you. >> Thank you very much, David. (audience applauding) Well it's sometimes really refreshing to get a very challenging customers feedback. And you know, we will continue to grow this business together, and I'm very confident that your challenge will ultimately help to make our products even more seamless together. So, as we now covered productivity and how we are really improving our devices itself, and the transformation around the workplace, there is one pillar left I want to talk about, and that's really, how do we make businesses smarter than ever? What that really means is, that we are on a journey on trying to understand our customer's business, deeper than ever, understanding our customer's processes even better than ever, and trying to understand how we can help our customers to become more competitive by injecting state-of-the-art technology in this intelligent transformation process, into core processes. But this cannot be done without talking about a fundamental and that is the journey towards 5G. I really believe that 5G is changing everything the way we are operating devices today, because they will be connected in a way like it has never done before. YY talked about you know, 20 times 10 times the amount of performance. There are other studies that talk about even 200 times the performance, how you can use these devices. What it will lead to ultimately is that we will build devices that will be always connected to the cloud. And, we are preparing for this, and Kirk already talked about, and how many operators in the world we already present with our Moto phones, with how many Telcos we are working already on the backend, and we are working on the device side on integrating 5G basically into every single one of our product in the future. One of the areas that will benefit hugely from always connected is the world of virtual reality and augmented reality. And I'm going to pick here one example, and that is that we have created a commercial VR solution for classrooms and education, and basically using consumer type of product like our Mirage Solo with Daydream and put a solution around this one that enables teachers and schools to use these products in the classroom experience. So, students now can have immersive learning. They can studying sciences. They can look at environmental issues. They can exploring their careers, or they can even taking a tour in the next college they're going to go after this one. And no matter what grade level, this is how people will continue to learn in the future. It's quite a departure from the old world of textbooks. In our area that we are looking is IoT, And as YY already elaborated, we are clearly learning from our own processes around how we improve our supply chain and manufacturing and how we improve also retail experience and warehousing, and we are working with some of the largest companies in the world on pilots, on deploying IoT solutions to make their businesses, their processes, and their businesses, you know, more competitive, and some of them you can see in the demo environment. Lenovo itself already is managing 55 million devices in an IoT fashion connecting to our own cloud, and constantly improving the experience by learning from the behavior of these devices in an IoT way, and we are collecting significant amount of data to really improve the performance of these systems and our future generations of products on a ongoing base. We have a very strong partnership with a company called ADLINK from Taiwan that is one of the leading manufacturers of manufacturing PC and hardened devices to create solutions on the IoT platform. The next area that we are very actively investing in is commercial augmented reality. I believe augmented reality has by far more opportunity in commercial than virtual reality, because it has the potential to ultimately improve every single business process of commercial customers. Imagine in the future how complex surgeries can be simplified by basically having real-time augmented reality information about the surgery, by having people connecting into a virtual surgery, and supporting the surgery around the world. Visit a furniture store in the future and see how this furniture looks in your home instantly. Doing some maintenance on some devices yourself by just calling the company and getting an online manual into an augmented reality device. Lenovo is exploring all kinds of possibilities, and you will see a solution very soon from Lenovo. Early when we talked about smart office, I talked about the importance of creating a software platform that really run all these use cases for a smart office. We are creating a similar platform for augmented reality where companies can develop and run all their argumented reality use cases. So you will see that early in 2019 we will announce an augmented reality device, as well as an augmented reality platform. So, I know you're very interested on what exactly we are rolling out, so we will have a first prototype view available there. It's still a codename project on the horizon, and we will announce it ultimately in 2019, but I think it's good for you to take a look what we are doing here. So, I just wanted to give you a peek on what we are working beyond smart office and the device productivity in terms of really how we make businesses smarter. It's really about increasing productivity, providing you the most secure solutions, increase workplace collaboration, increase IT efficiency, using new computing devices and software and services to make business smarter in the future. There's no other company that will enable to offer what we do in commercial. No company has the breadth of commercial devices, software solutions, and the same data center capabilities, and no other company can do more for your intelligent transformation than Lenovo. Thank you very much. (audience applauding) >> Thanks mate, give me that. I need that. Alright, ladies and gentlemen, we are done. So firstly, I've got a couple of little housekeeping pieces at the end of this and then we can go straight into going and experiencing some of the technology we've got on the left-hand side of the room here. So, I want to thank Christian obviously. Christian, awesome as always, some great announcements there. I love the P1. I actually like the Aston Martin a little bit better, but I'll take either if you want to give me one for free. I'll take it. We heard from YY obviously about the industry and how the the fourth Industrial Revolution is impacting us all from a digital transformation perspective, and obviously Kirk on DCG, the great NetApp announcement, which is going to be really exciting, actually that Twitter and some of the social media panels are absolutely going crazy, so it's good to see that the industry is really taking some impact. Some of the publications are really great, so thank you for the media who are obviously in the room publishing right no. But now, I really want to say it's all of your turn. So, all of you up the back there who are having coffee, it's your turn now. I want everyone who's sitting down here after this event move into there, and really take advantage of the 15 breakouts that we've got set there. There are four breakout sessions from a time perspective. I want to try and get you all out there at least to use up three of them and use your fourth one to get out and actually experience some of the technology. So, you've got four breakout sessions. A lot of the breakout sessions are actually done twice. If you have not downloaded the app, please download the app so you can actually see what time things are going on and make sure you're registering correctly. There's a lot of great experience of stuff out there for you to go do. I've got one quick video to show you on some of the technology we've got and then we're about to close. Alright, here we are acting crazy. Now, you can see obviously, artificial intelligence machine learning in the browser. God, I hate that dance, I'm not a Millenial at all. It's effectively going to be implemented by healthcare. I want you to come around and test that out. Look at these two guys. This looks like a Lenovo management meeting to be honest with you. These two guys are actually concentrating, using their brain power to race each others in cars. You got to come past and give that a try. Give that a try obviously. Fantastic event here, lots of technology for you to experience, and great partners that have been involved as well. And so, from a Lenovo perspective, we've had some great alliance partners contribute, including obviously our number one partner, Intel, who's been a really big loyal contributor to us, and been a real part of our success here at Transform. Excellent, so please, you've just seen a little bit of tech out there that you can go and play with. I really want you, I mean go put on those black things, like Scott Hawkins our chief marketing officer from Lenovo's DCG business was doing and racing around this little car with his concentration not using his hands. He said it's really good actually, but as soon as someone comes up to speak to him, his car stops, so you got to try and do better. You got to try and prove if you can multitask or not. Get up there and concentrate and talk at the same time. 62 different breakouts up there. I'm not going to go into too much detai, but you can see we've got a very, very unusual numbering system, 18 to 18.8. I think over here we've got a 4849. There's a 4114. And then up here we've got a 46.1 and a 46.2. So, you need the decoder ring to be able to understand it. Get over there have a lot of fun. Remember the boat leaves today at 4:00 o'clock, right behind us at the pier right behind us here. There's 400 of us registered. Go onto the app and let us know if there's more people coming. It's going to be a great event out there on the Hudson River. Ladies and gentlemen that is the end of your keynote. I want to thank you all for being patient and thank all of our speakers today. Have a great have a great day, thank you very much. (audience applauding) (upbeat music) ♪ Ba da bop bop bop ♪ ♪ Ba da bop bop bop ♪ ♪ Ba da bop bop bop ♪ ♪ Ba da bop bop bop ♪ ♪ Ba da bop bop bop ♪ ♪ Ba da bop bop bop ♪ ♪ Ba da bop bop bop ba do ♪

>> Live, from Toronto Canada, it's the CUBE! Covering Blockchain Futurist Conference 2018. Brought to you by the CUBE. >> Hello everyone and welcome back. This is the CUBE's exclusive coverage here in Toronto for the Blockchain Futurist Conference, we're here all week. Yesterday we were at the Global Cloud and Blockchain Summit put on by DigitalBits and the community, here is the big show around thought leadership around the future of blockchain and where it's going. Certainly token economics is the hottest thing with blockchain, although the markets are down the market is not down when it comes to building things. I'm John Furrier with Dave Vellante, here with CUBE alumni and special guest Hartej Sawhney who is the founder of Hosho doing a lot of work on security space and they have a conference coming up that the CUBE will be broadcasting live at, HoshoCon this coming fall, it's in October I believe, welcome to the CUBE. >> Thank you so much for having me. >> Always great to see you man. >> What's the date of the event, real quick, what's the date on your event? >> It's October 9th to the 11th, Hard Rock Hotel & Casino, we rented out the entire property, we want everyone only to bump into the people that we're inviting and they're coming. And the focus is blockchain security. We attend over 130 conferences a year, and there's never enough conversation about blockchain security, so we figured, y'know, Defcon is still pure cybersecurity, Devcon from Ethereum is more for Ethereum developers only, and every other conference is more of a traditional blockchain conference with ICO pitch competitions. We figured we're not going to do that, and we're going to try to combine the worlds, a Defcon meets Devcon vibe, and have hackers welcome, have white hat hackers host a bug bounty, invite bright minds in the space like Max Keiser and Stacy Herbert, the founder of the Trezor wallet, RSA, y'know we've even invited everyone from our competitors to everyone in the media, to everyone that are leading the blockchain whole space. >> That's the way to run an event with community, congratulations. Mark your calendar we've got HoshoCon coming up in October. Hartej, I want to ask you, I know Dave wants to ask you your trip around the world kind of questions, but I want to get your take on something we're seeing emerging, and I know you've been talking about, I want to get your thoughts and reaction and vision on: we're starting to see the world, the losers go out of the market, and certainly prices are down on the coins, and the coins are a lot of tokens out there, >> Too many damn tokens! (laughing) >> The losers are the only ones who borrowed money to buy bitcoin. >> (laughs) Someone shorted bitcoin. >> That's it. >> But there's now an emphasis on builders and there's always been an entrepreneurial market here, alpha entrepreneurs are coming into the space you're starting to see engineers really building great stuff, there's an emphasis on builders, not just the quick hit ponies. >> Yep. >> So your thoughts on that trend. >> It's during the down-market that you can really focus on building real businesses that solve problems, that have some sort of foresight into how they're going to make real money with a product that's built and tested, and maybe even enterprise grade. And I also think that the future of fundraising is going to be security tokens, and we don't really have a viable security exchange available yet, but giving away actual equity in your business through a security token is something very exciting for sophisticated investors to participate in this future tokenized economy. >> But you're talking about real equity, not just percentage of coin. >> Yeah, y'know, actual equity in the business, but in the form of a security token. I think that's the future of fundraising to some extent. >> Is that a dual sort of vector, two vectors there, one is the value of the token itself and the equity that you get, right? >> Correct, I mean you're basically getting equity in the company, securitized in token form, and then maybe a platform like Securitize or Polymath, the security exchanges that are coming out, will list them. And so I think during the down-markets, when prices are down, again I said before the joke but it's also the truth: the only people losing in this market are the ones who borrowed to buy bitcoin. The people who believe in the technology remain to ignore the price more or less. And if you're focused on building a company this is the time to focus on building a real business. A lot of times in an up-market you think you see a business opportunity just because of the amount of money surely available to be thrown at any project, you can ICO just about any idea and get a couple a million dollars to work on it, not as easy during a down-market so you're starting to take a step back, and ask yourself questions like how do we hit $20,000 of monthly recurring revenue? And that shouldn't be such a crazy thing to ask. When you go to Silicon Valley, unless you're two-time exited, or went to Stanford, or you were an early employee at Facebook, you're not getting your first million dollar check for 15 or 20 percent of your business, even, until you make 20, 25K monthly recurring revenue. I say this on stage at a lot of my keynotes, and I feel like some people glaze their eyes over like, "obviously I know that", the majority are running an ICO where they are nowhere close to making 20K monthly recurring and when you say what's your project they go, "well, our latest traction is that we've closed about "1.5 million in our private pre-sale." That's not traction, you don't have a product built. You raised money. >> And that's a dotcom bubble dynamic where the milestone of fundraising was the traction and that really had nothing to do with building a viable business. And the benefit of blockchain is to do things differently, but achieve the same outcome, either more efficient or faster, in a new way, whether it's starting a company or achieving success. >> Yep, but at the same time, blockchain technology is relatively immature for some products to go, at least for the Fortune 500 today, for them to take a blockchain product out of R&D to the mainstream isn't going to happen right now. Right now the Fortune 500 is investing into blockchain tech but it's in R&D, and they're quickly training their employees to understand what is a smart contract?, who is Nick Szabo?, when did he come up with this word smart contracts? I was just privy to seeing some training information for multiple Fortune 500 companies training their employees on what are smart contracts. Stuff that we read four or five years ago from Nick Szabo's essays is now hitting what I would consider the mainstream, which is mid-level talent, VP-level talent at Fortune 500 companies, who know that this is the next wave. And so when we're thinking about fundraising it's the companies who raise enough money are going to be able to survive the storm, right? In this down-market, if you raised enough money in your ICO, for this vision that you have that's going to be revolutionary, a lot of times I read an ICO's white paper and all I can think is well I hope this happens, because if it does that's crazy. But the question is, did they raise enough money to survive? So that's kind of another reason why people are raising more money than they need. Do people need $100 million to do the project? I don't know. >> It's an arm's race. >> But they need to last 10 years to make this vision come true. >> Hey, so, I want to ask you about your whirlwind tour. And I want to ask in the context of something we've talked about before. You've mentioned on the CUBE that Solidity, very complex, there's a lot of bugs and a lot of security flaws as a result in some of the code. A lot of the code. You're seeing people now try to develop tooling to open up blockchain development to Java programmers, for example, which probably exacerbates the problem. So, in that context, what are you seeing around the world, what are you seeing in terms of the awareness of that problem, and how are you helping solve it? >> So, starting with Fortune 500 companies, they have floors on floors around the world full of Java engineers. Full Stack Engineers who, of course, know Java, they know C#, and they're prepared to build in this language. And so this is why I think IBM's Hyperledger went in that direction. This is why even some people have taken the Ethereum virtual machine and tried to completely rebuild it and rewrite it into functional programming languages like Clojure and Scala. Just so it's more accessible and you can do more with the functional programming language. Very few lines of code are equivalent to hundreds of lines of code in linear languages, and in functional programming languages things are concurrent and linear and you're able to build large-scale enterprise-grade solutions with very small lines of code. So I'm personally excited, I think, about seeing different types of blockchains cater more towards Fortune 500 companies being able to take advantage, right off the bat, of rooms full of Java engineers. The turn to teaching of Solidity, it's been difficult, at least from the cybersecurity perspective we're not looking for someone who's a software engineer who can teach themselves Solidity really fast. We're looking for a cybersecurity, QA-minded, quality-assurance mindset, someone who has an OPSEC mindset to learn Solidity and then audit code with the cybersecurity mindset. And we've found that to be easier than an engineer who knows Java to learn Solidity. Education is hard, we have a global shortage of qualified engineers in this space. >> So cybersecurity is a good cross-over bridge to Solidity. Skills matters. >> If you're in cybersecurity and you're a full sec engineer you can learn just about any language like anyone else. >> The key is to start at the core. >> The key is to have a QA mindset, to have the mindset of actually doing quality assurance, on code and finding vulnerabilities. >> Not as an afterthought, but as a fundamental component of the development process. >> I could be a good engineer and make an app like Angry Birds, upload it, and even before uploading it I'll get it audited by some third party professional, and once it's uploaded I can fix the bugs as we go and release another version. Most smart contracts that have money behind them are written to be irreversible. So if they get hacked, money gets stolen. >> Yeah, that's real. >> And so the mindset is shifting because of this space. >> Alright, so on your tour, paint a picture, what did you see? >> First of all, how many cities, how long? Give us the stats. >> I just did about 80 days and I hit 10 countries. Most of it was between Europe and Asia. I'll start with saying that, right now, there's a race amongst smaller nations, like Malta, Bermuda, Belarus, Panama, the island nations, where they're racing to say that "we have clarity on regulation when it comes to "the blockchain cryptocurrency industries," and this is a big deal, I'd say, mainly for cryptocurrency exchanges, that are fleeing and navigating global regulation. Like in India, Unocoin's bank has been shutdown by the RBI. And they're going up against the RBI and the central government of India because, as an exchange, their banks have been shut down. And they're being forced to navigate waters and unique waves around the world globally. You have people like the world's biggest exchange, at least by volume today is Binance. Binance has relocated 100 people to the island of Malta. For a small island nation that's still technically a part of the European Union, they've made significant progress on bringing clarity on what is legal and what is not, eventually they're saying they want to have a crypto-bank, they want to help you go from IPO to ICO from the Maltese stock exchange. Similarly also Gibraltar, and there's a law firm out there, Hassans, which is like the best law firm in Gibraltar, and they have really led the way on helping the regulators in Gibraltar bring clarity. Both Gibraltar and Malta, what's similar between them is they've been home to online gambling companies. So a lot of online casinos have been in both of their markets. >> They understand. >> They've been very innovative, in many different ways. And so even conversations with the regulators in both Malta and Gibraltar, you can hear their maturity, they understand what a smart contract is. They understand how important it is to have a smart contract audited. They already understand that every exchange in their jurisdiction has to go through regular penetration testing. That if this exchange changes its code that the code opens it up to vulnerabilities, and is the exchange going through penetration testing? So the smaller nations are moving fast. >> But they're operationalizing it faster, and it's the opportunity for them is the upside. >> My only fear is that they're still small nations, and maybe not what they want to hear but it's the truth. Operating in larger nations like the United States, Canada, Germany, even Japan, Korea, we need to see clarity in much larger nations and I think that's something that's exciting that's going to happen possibly after we have the blueprint laid out by places like Malta and Gibraltar and Bermuda. >> And what's the Wild West look like, or Wild East if you will in Asia, a lot of activity, it's a free-for-all, but there's so much energy both on the money-making side and on the capital formation side and the entrepreneurial side. Lay that out, what's that look like? >> By far the most exciting thing in Asia was Korea, Seoul, out of all the Asian tiger countries today, in August 2018, Seoul, Korea has a lot of blockchain action going on right now. It feels like you're in the future, there's actually physical buildings that say Blockchain Academy, and Blockchain Building and Bitcoin Labs, you feel like you're in 2028! (laughs) And today it's 2018. You have a lot of syndication going on, some of it illegal, it's illegal if you give a guarantee to the investor you're going to see some sort of return, as a guarantee. It's not illegal if you're putting together accredited investors who are willing to do KYC and AML and be interested in investing a couple of hundred ETH in a project. So, I would say today a lot of ICOs are flocking to Korea to do a quick fundraising round because a lot of successful syndication is happening there. Second to Korea, I would say, is a battle between Singapore and Hong Kong. They're both very interesting, It's the one place where you can find people who speak English, but also all four of the languages of the tiger nations: Japanese, Mandarin, Cantonese, Korean, all in one place in Hong Kong and Singapore. But Singapore, you still can't get a bank account as an ICO. So they're bringing clarity on regulation and saying you can come here and you can get a lawyer and you can incorporate, but an ICO still has trouble getting a bank account. Hong Kong is simply closer in proximity to China, and China has a lot of ICOs that cannot raise money from Chinese citizens. So they can raise from anybody that's not Chinese, and they don't even have a white paper, a website, or even anybody in-house that can speak English. So they're lacking English materials, English websites, and people in their company that can communicate with the rest of the world in other languages other than Mandarin or Cantonese. And that's a problem that can be solved and bridges need to be built. People are looking in China for people to build that bridge, there's a lot of action going on in Hong Kong for that reason since even though technically it's a part of China it's still not a part of China, it's a tricky gray line. >> Right, in Japan a lot going on but it's still, it's Japan, it's kind of insulated. >> The Japanese government hasn't provided clarity on regulation yet. Just like in India we're waiting for September 11th for some clarity on regulation, same way in Japan, I don't know the exact date but we don't have enough clarity on regulation. I'm seeing good projects pop up in Korea, we're even doing some audits for some projects out of Japan, but we see them at other conferences outside of Japan as well. Coming up in Singapore is consensus, I'm hoping that Singapore will turn into a better place for quality conferences, but I'm not seeing a lot of quality action out of Singapore itself. Y'know, who's based in Singapore? Lots of family funds, lots of new exchanges, lots of big crypto advisory funds have offices there, but core ICOs, there was still a higher number of them in Korea, even in Japan, even. I'm not sure about the comparison between Japan and Singapore, but there is definitely a lot more in Korea. >> What about Switzerland, do you have any visibility there? Did you visit Switzerland? >> I was Zug, I was in Crypto Valley, visited Crypto Valley labs... >> What feels best for you? >> I don't know, Mother Earth! (laughs) >> All of the above. >> The point of bitcoin is for us to start being able to treat this earth as one, and as you navigate through the crypto circuit one thing as that is becoming more visible is the power of China partnering up with the Middle East and building a One Belt, One Road initiative. I feel like One Belt, One Road ties right into the future of crypto, and it's opening up the power of markets like the Philippines, Thailand, Malaysia, Singapore. >> What Gabriel's doing in the Caribbean with Barbados. >> Gabriel from Bit, yeah. >> Yeah, Bit, he's bringing them all together. >> Yeah, I mean the island nations are open arms to companies, and I think they will attract a lot of American companies for sure. >> So you're seeing certainly more, in some pockets, more advanced regulatory climates, outside of the United States, and the talent pool is substantial. >> So then, when it comes to talent pools, I believe it was in global commits for the language of Python, China is just on the verge of surpassing the United States, and there's a lot of just global breakthroughs happening, there's a large number of Full Stack engineers at a very high level in countries like China, India, Ukraine. These are three countries that I think are outliers in that a Full Stack Engineer, at the highest level in a country like India or Ukraine for example, would cost a company between $2,000 to $5,000 a month, to employ full time, in a country where they likely won't take stock to work for your company. >> Fifteen years ago those countries were outsource, "hey, outsource some cheap labor," no, now they're product teams or engineers, they're really building value. >> They're building their own things, in-house. >> And the power of new markets are opening up as you said, this is huge, huge. OK, Hartej, thanks so much for coming on, I know you got to go, you got your event October 9th to 11th in Las Vegas, Blockchain Security Conference. >> The CUBE will be there. >> I look forward to having you there. >> You guys are the leader in Blockchain security, congratulations, hosho.io, check it out. Hosho.io, October 9th, mark your calendars. The CUBE, we are live here in Toronto, for the Blockchain Futurist Conference, with our good friend, CUBE alumni Hartej. I'm John Furrier, Dave Vellante, be right back with more live coverage from the Untraceable event here in Toronto, after this short break.

(upbeat music) >> Announcer: Live from Orlando Florida, it's theCUBE covering PentahoWorld 2017. Brought to you by Hitachi Vantara. >> Welcome back to theCUBE's live coverage of PentahoWorld, brought to you of course by Hitachi Vantara. My name is Rebecca Knight, and I'm here with Dave Vellante, my co-host. We are joined by Nathan Hart, he is the Development Manager at NextGear Capital. Thanks so much for coming on theCUBE, Nathan. >> Thanks for having me. >> So let's start by telling our viewers a little bit about what NextGear Capital is, and what you do there. >> Sure, NextGear Capital is a, we do auto financing for auto dealerships, so if a dealer goes to an auction and wants to buy some inventory, we're going to be the ones who actually finance that and purchase it for them, and then they pay us back. >> Great, and your role as a development manager. >> Yep, I am over our integrations team, so we are responsible for basically getting data in and out of the company, a lot of that is getting data to and from our sister companies, all under Cox Automotive. >> And the data we're talking about is? >> Uh, it's a whole lot of things, obviously it's a lot of financial data, as we are a finance company, but a lot of things like inventory, unit statuses, where a car is located, we have credit scores, and that sort of work as well, so all kinds of data are coming in and out and then into our systems. >> So, are the cars instrumented to the point where you can kind of track where they are in an automated way, or is it? >> Yes, we do have some GPS units, not on all that inventory, just because we have quite a few open floor plans, about 500,000 I believe. But yes, we do have some select units that are GPS'd that we can track that way, or we have inspectors that go to lots. >> Okay so as a developer you know this story well, back in the day if you had a big data problem, you'd buy a Unix box and you'd stuff all the data in there and then you'd buy a bunch of Oracle licenses, and if you had any money left over, you could maybe do something, maybe buy a little storage, or conduct business. Okay that changed, quite dramatically. I wonder, if you could tell us your version of that story and how it's affected your business. >> Sure, so, uh. (laughter) >> Dave: Is it a fair representation? >> Not, not... >> Dave: Is the old world, was it a big data warehouse world? >> Yeah, so. >> Where it's sort of expensive to get stuff in and get stuff out and has that changed? Or is that sort of? >> Yeah, it has changed greatly, we're not quite that bad, but we do currently have an older monolithic database system that we are trying to get away from. >> Dave: It's hard. >> Yeah, exactly. And so a lot of our processes right now, go in and come out of this so obviously, if anything in that breaks, it hurts everywhere. >> Dave: Right. >> So yes. >> Dave: Sort of a chain reaction. >> Exactly. >> Okay, but so how have you, talk about the journey of bringing in Pentaho and how that has affected you. >> Sure, Pentaho has been great for us, just in terms of being able to be really flexible with our data. Like I said, we're trying to get away from this monolithic service, so we have, in Pentaho, we can easily branch off and say, go to the monolithic database, but also talk to another service that is going to replace it. And then it's just one click of a button, and now this is off, this is on, or we can do both and have some replication going, just so we have that flexibility, and that kind of adaptability around those changes. >> So why Pentaho, I mean, a lot of tools out there, there's open source, you could roll your own, you could do everything in the cloud, why Pentaho? >> We liked Pentaho because of the, I guess the freedom and independence it kind of offers, in the sense that it allows us to have a large set of steps and tools that are already prebuilt, that we can just use right out of the box, and, it's just a massive library, far greater than most of the competition that we looked at. And then it also is just built on this great Java platform that we can, if we need to, write a custom Java class, pop it in, and then that can do what we need to, if we don't have something out of the box. >> Dave: So it's integrated, >> Yep >> but it's customizable. >> Nathan: Exactly. >> If you need it to be. >> Nathan: Yep. >> Okay, and one of the things that customers like you tell us about Pentaho is that they like the sort of end-to-end integration. >> Nathan: Yep. >> We were talking off camera, you had mentioned that you've got an initiative to move toward the cloud. Maybe you could talk about that a little bit. >> Yeah, so right now, just Cox, as a whole, is kind of investigating the cloud. I definitely don't want to speak out of turn, or say we're definitely going there, but that is the current initiatives are to start experimenting with how we can leverage this more. I know one of the, kind of the first steps that we're taking towards that is we have large archives, we keep all of the files we've ever received or sent out, and we don't access them much, we don't need them much, but we want to keep them, just so we have this history, and we can always look back if we need to. So using the cloud for something like that, where's it's just like a deep storage, where we can just upload it and forget it, and if we ever need it, it's there and easily accessible, and this way we don't have to pay for as much storage on print. >> Very workload specific, cheap storage. >> Nathan: Yep. >> Probably a lot of test and dev. >> Nathan: Exactly. >> So going back to the Pentaho, and why Pentaho, and you mentioned the freedom and the flexibility that it provides, can you talk about some of the best practices that you've discovered that could help some other Hitachi Vantara customers? >> Absolutely, the biggest change, learning curve that we went through, my first introduction was Pentaho when I started at NextGear, and it was a real huge learning curve for the whole team. We all started within about a month of each other, and there were only three of us to start. So, it was a real learning curve of, okay, here's how we do this, here's how we do this. So, once we kind of got the workflow going and understanding what we were trying to do, the next step was figuring out okay we can make this very modular, we can build a sub job that does a very specific task, and we can use it everywhere. And we just did that again and again and again, so now we have a library of about 118 different utilities that we can just plug and drop anywhere and they just do what they need to do, we don't need to re-test them, we don't need to think about them ever. And of course, if we update one of those, it updates every single job that it touches. As soon as we kind of unlocked that and figured we didn't have to make a custom solution for every single job, that we could use a lot of reuseability. It really sped up our development, and how we do things. >> Could you talk about data sources, have they or how have they evolved over the last decade? >> Sure, I can't speak for the whole decade, I haven't actually been in the industry that long, but a lot of what we came into and inherited when I came in, were flat files, just everything is CSV, TXT, either in or out, and we still do a lot of that, that's still kind of our bread and butter, just by the nature of our current role, but as it's changing we are interacting more and more with APIs. We're shifting away from this monolithic database into micro services so we're having to interact with those a lot more and figure out how we can get that real time communication and get the data where it needs to go so it's all in its happy place. >> One of the things that Brian Householder, the CEO, got up on the main stage and talked about how, for companies, the two most important assets are the people and the data. I want to talk to you about the people aspect. >> Nathan: Okay. >> We're hearing so much about the shortage, the tech shortage of data scientists, and other kinds of talent in this industry. How hard is it for you to recruit? Your company, as you said, is based in Carmel, Indiana is that right? >> Nathan: Yep. >> What are you finding out there? >> The greater Indianapolis area, like many other places, is very starved for tech talent. It's very, very easy as a developer to throw a stone and get an interview. It's definitely a challenge. We actually currently have two openings on my team. Just, do less with more and do what we can. So, it's definitely a challenge, but I think that there's a lot of really great young talent coming out of colleges right now that are coming in, they've grown up with this right? They're a lot further along than necessarily I was when I came out of school and some of our other developers. So they can step in and already understand a lot of these complex architectures that we're dealing with and can just hit the ground running. >> So at least 10 times a week, I get somebody hitting me on LinkedIn about hey do you need development resources? (Nathan laughing) As a developer, it must happen to you 100 times a week, but there's obviously challenges of off-shoring and managing that remotely. I'm sure you've thought about it. What are your thoughts on off-shoring? You want someone there in a bee hive effect? Maybe talk about that a little bit. So, at NextGear we've been fairly rigid about butts in the seats, in the office, real collaborative environment, where you're at the morning stand up, you're there in the meetings, and it's a very present environment. And we are being a little bit more adaptable with that, just as time changes and other companies, obviously do offer more remote from home or what have you, so that is shifting a little bit, as far as necessarily off-shoring, that's way above my pay grade to even make that call, I have worked in previous environments where that was a large part of it. In a previously life we had a US based team and then we had a Malaysia based team, and I thought it was a really great experience cause we basically all had our own counterparts over there, so at the end of your day, you just email your notes, here's what I did today, here's where I left off, and they pick it up and do the same, then we had about a weekly meeting. So I think it definitely can work, I'm all for the global tech community all coming up together, when appropriate and when it works. >> But you've got to have the right infrastructure and processes in place, >> Nathan: Absolutely. >> Or it's just, it sucks all your productivity out. >> Nathan: Absolutely, if you spend half your day trying to figure out what the other person did, then you've lost your day. >> Yeah, right. And you follow the sun, yes and no right, you've got to wait for the sun sometimes. Pentaho, back to Pentaho, what are the things that, as a customer, you want them to do. What's on their to-do list, you know, when you're talking to Donna Prlich and her team, what are you pushing them for? >> So, the biggest things kind of on our wish list and that we're seeing is interacting more natively with those microservices like I mentioned and I was really glad that that came up in the keynote as something that they're focusing on and it's something that is going to come up in 8.0, at least the kind of stepping stones to go in that direction. So, that's really exciting stuff for us, just it answers a lot of questions we're currently having of how are we going to interact with those, and the answer can still be Pentaho moving forward. >> I was struck in the keynote, when Brian was asking hands up please, how many people are doing business with Hitachi outside of Pentaho, and just a smattering, right, I presume your hand was down. >> Nathan: My hand was down. >> And then, had you heard of Hitachi Vantara? >> I read the press release when they first announced Vantara, but that's about the extent of it. Obviously I knew about Hitachi from when they purchased Pentaho. We actually were having a week long, kind of a tech support get together that week that it happened, so I think on the Tuesday or something, our rep was like I now work for Hitachi. It was a fun thing, but yeah I'm not terribly familiar with Hitachi's products or, obviously I know where they're going with the Vantara concept, but. >> As a developer in a very focused area, >> Yep. >> Cox Automotive, obviously has some IOT initiatives, I'm sure, >> Absolutely. >> And some process automation, but I presume you haven't really dug into that yet, but when you think about the messaging that you heard this morning. What does it mean to you? Do you say, okay, nice, but I've got other problems? Or do you see the potential to leverage some of the technologies down the road? I definitely see the potential to start, at least exploring that direction, and figuring out what can we get out of this, right. It makes a lot more sense to play in a singular ecosystem and have all those tools at our hand just in one bucket instead of trying to figure out how does this play nice with this, how does this play nice over here, if we just can have a singular ecosystem that does it all together, that definitely makes our jobs a lot easier. >> How about the event, is this your first PentahoWorld? >> Yep, this is my first PentahoWorld. >> So it's early, but why do you come to events like this, and what do you hope to take away? >> Sure, I came to this event, cause I was specifically invited to. That's really it. It was nothing more than that, but I definitely come to kind of, see what's next and learn about the new technologies, and get that chance to visit some of the booths and some of the breakout sessions for maybe things that I don't get to do in my day to day life. We're very heads down in PDI so I don't get to spend too much time learning about the analytics and playing with those tools. So it's a lot of fun to come here and kind of see what's out there and be like, oh could we leverage this, or how could I adapt, or what are some of the other professionals doing that maybe I can bring back and improve our processes. >> And it's early days, but what are your thoughts on 8.0? >> I liked what I saw, and then I stopped by the booth and got another demo and I can definitely already see a couple of use cases where we can improve existing jobs with some of the new streaming features that they have in play, so I'm excited for that to come out and for us to start working with that. >> So that, the integration of streaming, Kafka, and the like was appealing to you? >> Yep, absolutely, and that'll be something that we can probably use right out of the gate, so excited for that. >> Well great, Nathan thank you so much for coming on theCUBE. >> Nathan: Yeah, thank you. >> I'm Rebecca Knight for Dave Vellante, we will have more from PentahoWorld just after this. (upbeat music)

(electronic music) >> Hello and welcome to the Cube conversation. I'm John Furrier here in the Palo Alto studios with two great guests, Tara Chklovski, who is the founder and CEO of Iridescent and Anar Simpson, global ambassador of Technovation. First, thanks for coming in today. I appreciate moving your schedules around to come in. Thanks for coming into our studio. >> You bet, yeah. >> So Sundar Pichai was at your event. That's the big story this past week has been the Google memo from a low level employee who wrote some things that got the whole world shaking around gender biases, role of women in tech, and as we do a lot of women in tech as you know at the Cube. Hundreds and hundreds of women in over the years, friends, and also smart people. This is a pretty big moment for you guys. You had an event at Google. Sundar canceled his all hands meeting to address this under fear of retaliation and safety but came to your event on the Google campus. Surprising to many, as written up on VCode and the Verge. Pretty notable. So tell us about what happened. >> So this was the 2017 Technovation world pitch competition and the award ceremony and Sundar came and he talked to a lot of the girls who were presenting their ideas to solve problems in their community and then he had a little bit of a one on one conversation to learn a little bit more about the kinds of problems, their interest in technology, entrepreneurship, and then he addressed the crowd of 900 plus supporters and really reemphasized that there's a place for women in technology, and more importantly, for him and Google, that there's a place for these girls at Google. >> Talk about your mission. >> Right, so Technovation's mission is to empower girls to become technology entrepreneurs and it's much more than just learning how to code. It's really about telling girls that if there's a problem in their community, technology can help them have a very powerful voice. We've been running for eight years and Anar is our global ambassador who has helped us grow to more than 100 countries, but Technovation's relationship with Google is eight years long. Google has supported Technovation, was the very first technology company to support Technovation way before any other company saw the potential and since then, since 2010, Google has provided funding, mentors, spaces, not just across the U.S. but globally. >> Is it beyond entrepreneurship and beyond coding? Talk about specifically what you guys are bringing to folks outside of Silicon Valley. >> Oh, sure, so my role as the global ambassador for Technovation is really getting to girls all over the world and saying to them, you need to be engaged in technology. And what we found, as Tara mentioned, we've been doing this now, I've been doing this now for five years, is that we're building a movement. We're bringing in girls, we're bringing in mentors, we're bringing in companies and governments together to make this a reality for girls in tech careers in their own countries. >> What's some examples during your life when you had those kind of change moments? >> I think Iridescent, we are now in our 12th year, and every couple of months, it's a change moment because it's a test of grit and just believing in yourself because I started it with just an idea and grew it to be an organization that's all over the world and it doesn't come with just full hearted focus and a lot of courage is what I've seen, I think. I've also seen that how much you are passionate about an idea really swings how the other person is thinking and so the idea only matters so much, I think, of course I mean the track record and everything has to be there, but I think a lot of it depends on your own passion for it and I think I've come to realize that passion is maybe proportional to the complexity and the impact of the problem you're trying to solve, so if you're only trying to solve a small problem, you lose interest in two years. And maybe that's why, I'm always curious, like why do so many start ups fail after two or three years? It's because maybe you came in not thinking that you're going to change the world, maybe you came in because you wanted to make quick money or exit or whatever and so I think for me, it's this is my life's work and we want to bring more underrepresented communities into innovation, and so it's not something that is going to be solved easily. >> Let's get back to the Sundar event that you guys were at because I think it's a good conversation to have because one of the things that came out of the brouhaha that became that memo really was a conversation publicly. Now, it's been polarized here. There's just kind of a hate kind of mindset with it most of the time, plenty of stuff on the internet to go read through but there was actually some good conversations in the industry. What was the conversation like during the event because this was in full conversation mode while you guys were having your 2017 world pitch competition, which he presided over and had a speech to the entrepreneurs. What was it like? What were some of the conversations that were taking place? >> I think the most powerful piece of the whole evening was really the girls walking in and seeing the incredible diversity that we have in this world, right? So we had girls from and mentors and supporters from over 30 countries and just them coming and waving the flags and different faces and different cultures all trying to make the world a better place, I mean it's rare that you see that using technology and I think it's very fitting that Silicon Valley is the center of this, but I think there was not one dry eye in the group because you realize, the conversation is so much bigger than one company, one country. It is something that affects us as all human beings and you're believing in human potential so I think seeing these young girls, some of them 10 years old, there was this, I think, maybe the crowd's favorite was these 10 year old girls from Cambodia who want to improve the lives of these people working in cottage industries, right, and they created an app like say Etsy or something, but focused on Cambodian products and the courage of these little girls, I think everybody walks away feeling, okay there's hope. Even in the midst of all of this discussion. >> Yeah it creates a lightning rod in some ways and hopefully it will move on to the substantive conversations. How do you guys feel about what happened and as you take this mission forward? You guys are doing some amazing work, we'll do a whole nother segment, I think, that's on that in a minute, but given the landscape now, how do you view this and how are you talking with friends and colleagues and family members around it because I've certainly had conversations with my friends, certainly on the east coast, like no, no, that's not the way Silicon Valley is. Google actually is a very cool company, it's not exactly like what you think it is. They're very open. They support a lot of great initiatives and they're candid. And then I go on and explain, it's like a university, serene little area, have this little ecosystem, that they've kind of built a university culture, if you will. But it is open and there's things that happen that get misrepresented and that was my take. That's for the folks that filmed at Silicon Valley. But what's your take? What do you think about what's happening? >> So this is really, really good that you brought up the university campus environment. So I have two girls. They're both millennials and they're both in the tech world and we have this discussion and here is the perfect answer, right. So one of my daughters, Kat, she said that when she read that, she thought it was basically a gathering of his thoughts and it was a gathering of his thoughts because he was probably asked to adhere to I&D staff that's going on in every company right now, right, and so it was a little bit of a, wait a second, you know. He wants to sort of respond to his being asked to go to I&D staff and then Katia said, but you know mom, it was just a gathering of his thoughts and this is an essay, and it was a poorly written one, and if I was grading it, I would give him a C minus. Then my older daughter said-- >> Host: I would have given him an F on that one. She's generous. >> Because he did, he tried to make it very professional and very academic and she said but it was a first draft, he has not, he didn't proceed to toughen it up, solidify it, find more evidence, have it critiqued. It was just a gathering of his thoughts and he hasn't gone through the presses and both these girls graduated from Berkeley and so I think they would know what a C paper looks like versus an A paper. And then my older daughter said, and the other thing is, you know, it's not like I&D efforts are actually bad but what we're trying to do is we're trying to condense the time in which we're trying to get women at equal pairing in the tech world. Now, you know women have never been at equal pairing in many professions. They were not enough doctors, lawyers, accountants, you name it, right? Main Street, Wall Street has never had equality. And now we're looking at technology and the reason everything just flairs up in technology is because we live in today's world where news and information is available all the time. So there's two things going on. Information is readily available. People can come into the conversation very quickly and whenever anything happens in Silicon Valley, the effect is massive because all eyes are on Silicon Valley all the time. So it's a bit of a distorted view but we have gone through this. It took a long time for women to become astronauts. It took a long time for women to become neurosurgeons. It took a long time for women to become lawyers and dentists. It will take a little bit of time for women to become top technologists, but we're hoping that it'll shorten and things happen quickly in the valley and we're trying to get that quicker and so we're seeing a little bit of friction. This is responses from millennials so for me, it was like, yes. >> Host: Interesting perspective. >> Yes, great perspective, and when Sundar said these things at the world pitch, I was sitting in the second row and every time he said something I would clap real loud and Todd said, why are you being so good and I said I need to hear that, I need to hear him say that because-- >> Host: What did he say that moved you? >> Oh he just said, you know you have a place in technology and I said yes, we needed to hear you say that right away, all the time and especially to these girls, these eight to 18 year old girls, and all of the ones that come from 100 countries that weren't at Google but were listening to the live pitch. >> We seem to be going back to a crowd that wants to see respect for the individual and citizenship. These were company values at Hewlett Packard, when I was there, that I always remembered was unique. They go hey, you can have differences, but if you have respect for the individual and you have a citizenship mindset. That seemed to have been lost in tech. With this whole movement you see and win at all costs, being an asshole is what you got to do to be a CEO or flip it fast or bros program, so it became a very selfish environment. It seems to be shifting now, with this conversation. Your thoughts? >> So I have to say, doing a start up is not easy. Getting successful in this world is not easy. Shaking the status quo is not easy, so I have to say that the same people, and we're not going to name names, but the same people who are very arrogant and have little respect for the laws and rules, they have given us products that are changing peoples' lives. There is no question about it. Without their bravado, without their I don't care, I'm just going to go over you if you don't comply with me, a lot of ride sharing wouldn't even have happened, and to me, when you provide employment, when you provide alternative services, when you provide something that takes away the way things were, I see that as a plus. I think what we're seeing is that's needed to a certain extent and then you realize, okay now we have to get back to growing it and working it and if you keep going in that mode, you probably won't succeed. >> So being tough and determined and having grit is what you need to break through those walls as a start up. You don't need to be necessarily a jerk, but your point is if you're creating value. >> If you're creating value, and that sometimes you actually have to be a jerk because there are very few brave, non-jerk people who have gone against a big unions and big monopolies. Right, you and I, I would not be able to go against the taxi commission. You need somebody who is a complete a-hole to do that. And he did that and it made a difference. He doesn't have to continue to do that and that's the point. >> There's a meme going around on the internet, if you want to make friends, sell ice cream. >> Exactly! >> So you cannot always win friends when you're pioneering things. >> And you know, there is a balance and maybe we've fostered the fact that you need to be that attitude for everything and that's not true so the pendulum shifted a bit too much but I think that we shouldn't scorn them because really they have made a difference, let's just let everybody get back to-- >> Its a tough world out there to survive and you have to have that kind of sharp elbows to make things happen and it's the value you're providing is how you do it. >> Exactly. >> Well it's no secret to the folks that know me and watch The Cube and know the Silicon Valley that I'm a huge proponent for computer science and, you know, as someone who kind of fell into that in the '80s, it's now become very interesting in that the surface area for computer science has increased a lot and its not just coding and heads down and squashing bugs and writing code. There's been a whole nother evolution of Soft Scales, Agile, Cloud, you've seen a full transformation with the potential unlimited compute available, with mobile now 10 years plus into the iPhone you see new infrastructure developing so it creates the notion that, okay, you can bring the science of computers to a whole nother level. That must be attractive as you guys have that capability to bring that to bear in the programs. Can you guys comment on how you guys see just the role of computer science playing out and this is not a gender thing, this is more of, as I have a young daughter I try to say, it's not just writing code, you could certainly whip out a mobile app, but it's really bringing design to it or bringing a personal passion that you might have, so what are some of the patterns you're seeing in the surface area of what's now known as computer science? >> I think it's super important because as technology has progressed, we've been able to provide this program. If we were still programming in front of screens and doing the what you see is what you get kind of thing without, we would not be there. I think the big thing that's happened in the last 10 years is the mobile phone. I mean, if you find a girl anywhere today in the world, chances are she'll have a mobile phone on her and she's going to be loathe for you to take that one thing from her. You could take other things from her, but try taking that phone away from her. She will not let you. And so the fact that she's so attached to that mobile phone means that you can then tell her, hey, you don't have to be just a consumer of that thing, you can be a producer of that thing. Anything that you see on there, you can actually design. This is power. This is your thing to good and great and better. And if we can shift that in their minds that this is their link to the world that's wide open, we're seeing that. >> Well the world is consumed by it. I mean, a lot of women in the world will be consumers of product, certainly with AI, the conversation over the weekend I was having with folks as the role of women is super important not just in AI, but as software becomes cognitive, you have to align with half the audience that's out there. Must be hard for a guy to program something that's going to be more oriented towards women, but it brings up the question of application and whether it's self driving cars or utility from work to play and everything in between, software and the role of software is going to be critical and that seems to be pretty clear. Question is how do you inspire young girls. That's the question that a lot of fellow males that I talk to who are fathers of daughters and who are promoting women in tech and see that vision. What are some of the inspiration areas? How do you really shake the interest and how do you have someone really kind of dig in and enjoy it and taste it and feel it? >> So there is some research to back what the formula is that works to drive change in behavior and so there is, one of the biggest names in cognitive psychology is Albert Bandura. He's a professor at Stanford. But basically it's the same principles that drive, say, the addiction from alcohol or weight loss or any kind of new behavior change. So the first is you need to have exposure to someone whom you respect showing that this is something of meaning, and so the key words are someone you respect, right? And so media can play a very big role here, for scale, right, otherwise it's only maybe a teacher or a parent and if they're not exposed to technology they can't really affect your... And so media can play a huge role there. Second is the experience itself, like how do you make it easy to get started. And then it's like learning from video games, so you make it very, very easy, like the first step is just come over here, it'll be fun, there's pizza, come, right, like your friends are coming, but then the feedback has to be very fast, so the first step, and that's where your good curriculum matters. So that's where also working on a mobile phone is very appealing even though maybe apps is not-- >> Host: It's relatable. >> It's relatable but the feedback is instantaneous and so the programming language that the girls use is block based so even though you don't have any prior programming background, you can still build a working app, so that's critical. Then human beings get tired very easily and so the feedback needs to keep changing. It has to be unpredictable. The third piece is that of expectations. Sou have to have very high expectations and so that's why this current discussion around cognitive differences in gender, I feel is missing the point, because it's not what you're born with, what are you capable of? And so if we looked at our genetics, we would never go to space, we would never go to the deepest parts of the ocean, because we're not meant for that. But we had really high visions and expectations and so human beings rose to that. And then the last piece is less relevant in developing countries but it's still important, so it's sort of the human energy. We're not a brain disassociated from the body, we're connected, right? And so if you're hungry and tired and sleepy, not the right time to sort of make a dramatic change in you interests, so this is relevant like for us, we tried to figure out which countries are we going to work in, so post-conflict, war-torn areas are not the best areas to start a new program in. You need the right-- >> So you're saying the biological argument of, of course they're different, men and women, but it's the capability, that's where people are missing the boat. >> And the support system. So have high expectations, provide them with the right support, but the most important thing is your own beliefs in that. >> Let's get your thoughts on that 'cause I think you guys have a great program with Technovation, you mentioned mentors. Key part of the formula most likely. What we here, in the conversation I've had with women here has been, there's a real call to arms at the executive level now, folks my age in the 50s who made it, who were there, succeeding, they really want to give back and they really have recognized the value of having that peer mentorship and then inspiring the young generation, whether it's part of the things that we cover like Grace Hopper or Technovations, things that you do, or even just mentoring in their own communities. What does that mentorship look like that you guys see that you'd like to see double down on or areas you'd like to see tweaked or perceptions that need to change? What's your thoughts on mentorship and the role of inspiring young girls? >> Mentorship from men? >> Host: Men and women, I mean... >> From both? >> Well I see the mentorship with women, as that's the first step. I have a whole nother conversation, in my opinion, about the men needing training, not just like go to class and learn how to talk but how to empathize. >> Well my big thing has been that when you wanted to encourage women up the ladder in your companies or you wanted to encourage women to actually get in to technical roles, that intent should not be placed in the CSR department of your organization 'cause that speaks volumes, right? To say oh, well that's in the social responsibility department or the HR, that just says, okay, so you're not really, you don't think we're capable of helping you with your product or service, we're sort of part of this, and it's like, no. So I think you want to mainstream it, which is what a lot of I&D things are trying to do now. >> Host: Inclusion and diversity. >> Inclusion and diversity. >> To make it part of the fabric, not a department checkbox. >> Exactly. >> That's what you're getting at. >> Exactly and the involvement of these departments, to include everybody and to make it more diverse is going to be not frictionless. It will be friction until a time where it won't even be necessary. I&D departments should have one goal which is to work themselves out of a job. If they can work themselves out of a job, then the company would have done what it needs to be done, but I think-- >> Meaning it's self sufficient, it's self governing, people are humans, it's respect for individuals. I mean this just basically comes down to, if you look at it as humans, it takes it, every conversation could be tabled, that's what? There's a person on the other side, it's a human being, not a woman or a white male or whatever. They're not there yet, but I mean certainly that would be the endgame, so in that scenario, that department's out of business, the I&R, the inclusion and diversity department, has done its job. >> Exactly, you don't need one because you know you're okay. And I think capabilities is really important in corporations and this isn't anybody's fault, this is just how it's been done. This has just been the culture of it. Who gets invited to which meetings. Who gets invited to which conferences. And so we heard the CEO of YouTube, Susan Wojcicki saying, you know, she had to sort of elbow a little bit to say hey, why am I not allowed at a certain conference and it's like, maybe just wake up to that and say why aren't you involving more people at conferences and think tanks because, you know, I come from an oil and gas background and people used to do a lot of deals on the golf course 'cause oil and gas people play golf a lot and a lot of deals used to happen, well in the Valley we don't play golf a lot but we do do other things, conferences or get togethers, and if you don't include the people in your team as groups or representationally, well they're not going to be there when you make these decisions so maybe just be a little bit-- >> Exclusionary is a problem and Kleiner Perkins was taken to task, they had ski trips apparently planned and they did all mostly guys and they didn't invite the women part, there was a big scandal. This is where they make that, it's a normative thing and they've got to change the norms. >> Change the norms and if you actually want your company which is made of all kinds of people to move really far ahead, don't be like that. Include everybody because the only goodness about that is you'll go forward. If you don't include somebody, well you're going to hurt them. >> I want to add to that. So there's quite a bit of data. So the patterns are not anything different from what the message girls get from school and parents. So if you look at the data there are 100 countries that legally discriminate against women and so what message industry is telling, is really, firstly it doesn't filter through to the larger population. Silicon Valley is a completely different problem, but overall, the messages girls are given is like, this is not for you, and so especially in some of the most populous, dense countries of the world. And so we have to fight a lot of these kinds of perceptions from the ground up and the number one gatekeeper is the father and so a key part of what we've now done to date is to provide education and training to the parents because there's a very moving story that we work in a remote town in south India and a mentor who's very dedicated has been trying to get these girls to participate in Technovation. He did that and then one girl was actually offered a job but the father kept saying no, not needed, no girl in my family ever needs to work, but he fought it and so the girl actually gets a job. And then a year later, the father calls the mentor and said, you know what, I'm so grateful that you did it because a day after she got the job, I got hit in an accident and I lost my job, but it's these kinds of perceptions that have to be changed one person at a time which is what makes this very hard, unless you actually are able to get the media to change the messaging and I think in the U.S., which is, there's some very interesting studies and a question, right, like if you were to think, would there be more women in STEM in poorer, developing countries versus richer, highly developed countries. Where would you see more women in STEM? The answer is actually the women in the poorer countries like Iran, Malaysia. The reason is because in an individualistic society like in the U.S., where there's a lot of emphasis on materialistic but it's also about are you happy. The conversation has changed from parents telling children and do what makes you happy and then you are very prone to advertising and advertising works when it's highly targeted and highly gendered. And so in the 60s, there was no such thing as pink and blue. Now there is pink and blue. And so now we just made our entire society entirely susceptible to advertising. And girls are passive and complaint and boys are aggressive and so then when you're looking at the board structures, it's very, very hard to fix the problem right there. You have to go down deeper because you don't get leaders who are complaint. Maybe secretaries are compliant. But you have to fix the message that teachers give girls, that parents give their baby girls when they are born, and so industry is just sort of in the spotlight right now but the issue is not that of industry, I think it's also that of society. >> Industry, if you look at what Sundar is supporting you guys it's interesting that this industry seems to chipping and certainly Silicon Valley is a little different as you said, but in general, it is a cultural parent thing. Any plans there with Technovations to have a parent track? >> Yes, totally. I mean, I think, right now, 10% of parents actually volunteer to be mentors, kind of like girl scout troop leaders, and so we are trying to figure out, okay, what is a way to involve parents and to make them part of the discussion? >> Tara, Anar, thanks so much. This is The Cube conversation here in Palo Alto. I'm John Furrier. Thanks for watching.