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Adam Meyers, CrowdStrike | CrowdStrike Fal.Con 2022


 

>> We're back at the ARIA Las Vegas. We're covering CrowdStrike's Fal.Con 22. First one since 2019. Dave Vellante and Dave Nicholson on theCUBE. Adam Meyers is here, he is the Senior Vice President of Intelligence at CrowdStrike. Adam, thanks for coming to theCUBE. >> Thanks for having me. >> Interesting times, isn't it? You're very welcome. Senior Vice President of Intelligence, tell us what your role is. >> So I run all of our intelligence offerings. All of our analysts, we have a couple hundred analysts that work at CrowdStrike tracking threat actors. There's 185 threat actors that we track today. We're constantly adding more of them and it requires us to really have that visibility and understand how they operate so that we can inform our other products: our XDR, our Cloud Workload Protections and really integrate all of this around the threat actor. >> So it's that threat hunting capability that CrowdStrike has. That's what you're sort of... >> Well, so think of it this way. When we launched the company 11 years ago yesterday, what we wanted to do was to tell customers, to tell people that, well, you don't have a malware problem, you have an adversary problem. There are humans that are out there conducting these attacks, and if you know who they are what they're up to, how they operate then you're better positioned to defend against them. And so that's really at the core, what CrowdStrike started with and all of our products are powered by intelligence. All of our services are our OverWatch and our Falcon complete, all powered by intelligence because we want to know who the threat actors are and what they're doing so we can stop them. >> So for instance like you can stop known malware. A lot of companies can stop known malware, but you also can stop unknown malware. And I infer that the intelligence is part of that equation, is that right? >> Absolutely. That that's the outcome. That's the output of the intelligence but I could also tell you who these threat actors are, where they're operating out of, show you pictures of some of them, that's the threat intel. We are tracking down to the individual persona in many cases, these various threats whether they be Chinese nation state, Russian threat actors, Iran, North Korea, we track as I said, quite a few of these threats. And over time, we develop a really robust deep knowledge about who they are and how they operate. >> Okay. And we're going to get into some of that, the big four and cyber. But before we do, I want to ask you about the eCrime index stats, the ECX you guys call it a little side joke for all your nerds out there. Maybe you could explain that Adam >> Assembly humor. >> Yeah right, right. So, but, what is that index? You guys, how often do you publish it? What are you learning from that? >> Yeah, so it was modeled off of the Dow Jones industrial average. So if you look at the Dow Jones it's a composite index that was started in the late 1800s. And they took a couple of different companies that were the industrial component of the economy back then, right. Textiles and railroads and coal and steel and things like that. And they use that to approximate the overall health of the economy. So if you take these different stocks together, swizzle 'em together, and figure out some sort of number you could say, look, it's up. The economy's doing good. It's down, not doing so good. So after World War II, everybody was exuberant and positive about the end of the war. The DGI goes up, the oil crisis in the seventies goes down, COVID hits goes up, sorry, goes down. And then everybody realizes that they can use Amazon still and they can still get the things they need goes back up with the eCrime index. We took that approach to say what is the health of the underground economy? When you read about any of these ransomware attacks or data extortion attacks there are criminal groups that are working together in order to get things spammed out or to buy credentials and things like that. And so what the eCrime index does is it takes 24 different observables, right? The price of a ransom, the number of ransom attacks, the fluctuation in cryptocurrency, how much stolen material is being sold for on the underground. And we're constantly computing this number to understand is the eCrime ecosystem healthy? Is it thriving or is it under pressure? And that lets us understand what's going on in the world and kind of contextualize it. Give an example, Microsoft on patch Tuesday releases 56 vulnerabilities. 11 of them are critical. Well guess what? After hack Tuesday. So after patch Tuesday is hack Wednesday. And so all of those 11 vulnerabilities are exploitable. And now you have threat actors that have a whole new array of weapons that they can deploy and bring to bear against their victims after that patch Tuesday. So that's hack Wednesday. Conversely we'll get something like the colonial pipeline. Colonial pipeline attack May of 21, I think it was, comes out and all of the various underground forums where these ransomware operators are doing their business. They freak out because they don't want law enforcement. President Biden is talking about them and he's putting pressure on them. They don't want this ransomware component of what they're doing to bring law enforcement, bring heat on them. So they deplatform them. They kick 'em off. And when they do that, the ransomware stops being as much of a factor at that point in time. And the eCrime index goes down. So we can look at holidays, and right around Thanksgiving, which is coming up pretty soon, it's going to go up because there's so much online commerce with cyber Monday and such, right? You're going to see this increase in online activity; eCrime actors want to take advantage of that. When Christmas comes, they take vacation too; they're going to spend time with their families, so it goes back down and it stays down till around the end of the Russian Orthodox Christmas, which you can probably extrapolate why that is. And then it goes back up. So as it's fluctuating, it gives us the ability to really just start tracking what that economy looks like. >> Realtime indicator of that crypto. >> I mean, you talked about, talked about hack Wednesday, and before that you mentioned, you know, the big four, and I think you said 185 threat actors that you're tracking, is 180, is number 185 on that list? Somebody living in their basement in their mom's basement or are the resources necessary to get on that list? Such that it's like, no, no, no, no. this is very, very organized, large groups of people. Hollywood would have you believe that it's guy with a laptop, hack Wednesday, (Dave Nicholson mimics keyboard clacking noises) and everything done. >> Right. >> Are there individuals who are doing things like that or are these typically very well organized? >> That's a great question. And I think it's an important one to ask and it's both it tends to be more, the bigger groups. There are some one-off ones where it's one or two people. Sometimes they get big. Sometimes they get small. One of the big challenges. Have you heard of ransomware as a service? >> Of course. Oh my God. Any knucklehead can be a ransomwarist. >> Exactly. So we don't track those knuckleheads as much unless they get onto our radar somehow, they're conducting a lot of operations against our customers or something like that. But what we do track is that ransomware as a service platform because the affiliates, the people that are using it they come, they go and, you know, it could be they're only there for a period of time. Sometimes they move between different ransomware services, right? They'll use the one that's most useful for them that that week or that month, they're getting the best rate because it's rev sharing. They get a percentage that platform gets percentage of the ransom. So, you know, they negotiate a better deal. They might move to a different ransomware platform. So that's really hard to track. And it's also, you know, I think more important for us to understand the platform and the technology that is being used than the individual that's doing it. >> Yeah. Makes sense. Alright, let's talk about the big four. China, Iran, North Korea, and Russia. Tell us about, you know, how you monitor these folks. Are there different signatures for each? Can you actually tell, you know based on the hack who's behind it? >> So yeah, it starts off, you know motivation is a huge factor. China conducts espionage, they do it for diplomatic purposes. They do it for military and political purposes. And they do it for economic espionage. All of these things map to known policies that they put out, the Five Year Plan, the Made in China 2025, the Belt and Road Initiative, it's all part of their efforts to become a regional and ultimately a global hegemon. >> They're not stealing nickels and dimes. >> No they're stealing intellectual property. They're stealing trade secrets. They're stealing negotiation points. When there's, you know a high speed rail or something like that. And they use a set of tools and they have a set of behaviors and they have a set of infrastructure and a set of targets that as we look at all of these things together we can derive who they are by motivation and the longer we observe them, the more data we get, the more we can get that attribution. I could tell you that there's X number of Chinese threat groups that we track under Panda, right? And they're associated with the Ministry of State Security. There's a whole other set. That's too associated with the People's Liberation Army Strategic Support Force. So, I mean, these are big operations. They're intelligence agencies that are operating out of China. Iran has a different set of targets. They have a different set of motives. They go after North American and Israeli businesses right now that's kind of their main operation. And they're doing something called hack and lock and leak. With a lock and leak, what they're doing is they're deploying ransomware. They don't care about getting a ransom payment. They're just doing it to disrupt the target. And then they're leaking information that they steal during that operation that brings embarrassment. It brings compliance, regulatory, legal impact for that particular entity. So it's disruptive >> The chaos creators that's.. >> Well, you know I think they're trying to create a they're trying to really impact the legitimacy of some of these targets and the trust that their customers and their partners and people have in them. And that is psychological warfare in a certain way. And it, you know is really part of their broader initiative. Look at some of the other things that they've done they've hacked into like the missile defense system in Israel, and they've turned on the sirens, right? Those are all things that they're doing for a specific purpose, and that's not China, right? Like as you start to look at this stuff, you can start to really understand what they're up to. Russia very much been busy targeting NATO and NATO countries and Ukraine. Obviously the conflict that started in February has been a huge focus for these threat actors. And then as we look at North Korea, totally different. They're doing, there was a major crypto attack today. They're going after these crypto platforms, they're going after DeFi platforms. They're going after all of this stuff that most people don't even understand and they're stealing the crypto currency and they're using it for revenue generation. These nuclear weapons don't pay for themselves, their research and development don't pay for themselves. And so they're using that cyber operation to either steal money or steal intelligence. >> They need the cash. Yeah. >> Yeah. And they also do economic targeting because Kim Jong Un had said back in 2016 that they need to improve the lives of North Koreans. They have this national economic development strategy. And that means that they need, you know, I think only 30% of North Korea has access to reliable power. So having access to clean energy sources and renewable energy sources, that's important to keep the people happy and stop them from rising up against the regime. So that's the type of economic espionage that they're conducting. >> Well, those are the big four. If there were big five or six, I would presume US and some Western European countries would be on there. Do you track, I mean, where United States obviously has you know, people that are capable of this we're out doing our thing, and- >> So I think- >> That defense or offense, where do we sit in this matrix? >> Well, I think the big five would probably include eCrime. We also track India, Pakistan. We track actors out of Columbia, out of Turkey, out of Syria. So there's a whole, you know this problem is getting worse over time. It's proliferating. And I think COVID was also, you know a driver there because so many of these countries couldn't move human assets around because everything was getting locked down. As machine learning and artificial intelligence and all of this makes its way into the cameras at border and transfer points, it's hard to get a human asset through there. And so cyber is a very attractive, cheap and deniable form of espionage and gives them operational capabilities, not, you know and to your question about US and other kind of five I friendly type countries we have not seen them targeting our customers. So we focus on the threats that target our customers. >> Right. >> And so, you know, if we were to find them at a customer environment sure. But you know, when you look at some of the public reporting that's out there, the malware that's associated with them is focused on, you know, real bad people, and it's, it's physically like crypted to their hard drive. So unless you have sensor on, you know, an Iranian or some other laptop that might be target or something like that. >> Well, like Stuxnet did. >> Yeah. >> Right so. >> You won't see it. Right. See, so yeah. >> Well Symantec saw it but way back when right? Back in the day. >> Well, I mean, if you want to go down that route I think it actually came from a company in the region that was doing the IR and they were working with Symantec. >> Oh, okay. So, okay. So it was a local >> Yeah. I think Crisis, I think was the company that first identified it. And then they worked with Symantec. >> It Was, they found it, I guess, a logic controller. I forget what it was. >> It was a long time ago, so I might not have that completely right. >> But it was a seminal moment in the industry. >> Oh. And it was a seminal moment for Iran because you know, that I think caused them to get into cyber operations. Right. When they realized that something like that could happen that bolstered, you know there was a lot of underground hacking forums in Iran. And, you know, after Stuxnet, we started seeing that those hackers were dropping their hacker names and they were starting businesses. They were starting to try to go after government contracts. And they were starting to build training offensive programs, things like that because, you know they realized that this is an opportunity there. >> Yeah. We were talking earlier about this with Shawn and, you know, in the nuclear war, you know the Cold War days, you had the mutually assured destruction. It's not as black and white in the cyber world. Right. Cause as, as Robert Gates told me, you know a few years ago, we have a lot more to lose. So we have to be somewhat, as the United States, careful as to how much of an offensive posture we take. >> Well here's a secret. So I have a background on political science. So mutually assured destruction, I think is a deterrent strategy where you have two kind of two, two entities that like they will destroy each other if they so they're disinclined to go down that route. >> Right. >> With cyber I really don't like that mutually assured destruction >> That doesn't fit right. >> I think it's deterrents by denial. Right? So raising the cost, if they were to conduct a cyber operation, raising that cost that they don't want to do it, they don't want to incur the impact of that. Right. And think about this in terms of a lot of people are asking about would China invade Taiwan. And so as you look at the cost that that would have on the Chinese military, the POA, the POA Navy et cetera, you know, that's that deterrents by denial, trying to, trying to make the costs so high that they don't want to do it. And I think that's a better fit for cyber to try to figure out how can we raise the cost to the adversary if they operate against our customers against our enterprises and that they'll go someplace else and do something else. >> Well, that's a retaliatory strike, isn't it? I mean, is that what you're saying? >> No, definitely not. >> It's more of reducing their return on investment essentially. >> Yeah. >> And incenting them- disincening them to do X and sending them off somewhere else. >> Right. And threat actors, whether they be criminals or nation states, you know, Bruce Lee had this great quote that was "be like water", right? Like take the path of least resistance, like water will. Threat actors do that too. So, I mean, unless you're super high value target that they absolutely have to get into by any means necessary, then if you become too hard of a target, they're going to move on to somebody that's a little easier. >> Makes sense. Awesome. Really appreciate your, I could, we'd love to have you back. >> Anytime. >> Go deeper. Adam Myers. We're here at Fal.Con 22, Dave Vellante, Dave Nicholson. We'll be right back right after this short break. (bouncy music plays)

Published Date : Sep 21 2022

SUMMARY :

he is the Senior Vice Senior Vice President of Intelligence, so that we can inform our other products: So it's that threat hunting capability And so that's really at the core, And I infer that the intelligence that's the threat intel. the ECX you guys call it What are you learning from that? and positive about the end of the war. and before that you mentioned, you know, One of the big challenges. And it's also, you know, Tell us about, you know, So yeah, it starts off, you know and the longer we observe And it, you know is really part They need the cash. And that means that they need, you know, people that are capable of this And I think COVID was also, you know And so, you know, See, so yeah. Back in the day. in the region that was doing the IR So it was a local And then they worked with Symantec. It Was, they found it, I so I might not have that completely right. moment in the industry. like that because, you know in the nuclear war, you know strategy where you have two kind of two, So raising the cost, if they were to It's more of reducing their return and sending them off somewhere else. that they absolutely have to get into to have you back. after this short break.

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George Axberg, VAST Data | VeeamON 2022


 

>>Welcome back to the cubes coverage of Veeam on 2022 at the RS. Nice to be at the aria. My co-host Dave Nicholson here. We spend a lot of time at the Venetian convention center, formerly the sand. So it's nice to have a more intimate venue. I really like it here. George Burg is joining us. He's the vice president of data protection at vast data, a company that some of you may not know about. George. >>Welcome a pleasure. Thank you so much for having me. >>So VAs is smoking hot, raised a ton of dough. You've got great founders, hard charging, interesting tech. We've covered a little bit on the Wikibon research side, but give us the overview of the company. Yeah, >>If I could please. So we're here at the, you know, the Veeam show and, you know, the theme is modern data protection, and I don't think there's any company that epitomizes modern data protection more than vast data. The fact that we're able to do an all flash system at exabyte scale, but the economics of cloud object based deep, cheap, and deep archive type solutions and an extremely resilient platform is really game changing for the marketplace. So, and quite frankly, a marketplace from a data protection target space that I think is, is ripe for change and in need of change based on the things that are going on in the marketplace today. >>Yeah. So a lot of what you said is gonna be surprising to people, wait a minute, you're talking about data protection and all flash sure. I thought you'd use cheap and deep disc or, you know, even tape for that or, you know, spin it up in the cloud in a, in a deep archive or a glacier. Explain your approach in, in architecture. Yeah. At a >>High level. Yeah. So great question. We get that question every day and got it in the booth yesterday, probably about 40 or 50 times. How could it be all flash that at an economic point that is the fitting that of, you know, data protection. Yeah. >>What is this Ferrari minivan of which you speak? >>Yeah, yeah, yeah. The minivan that goes 180 miles an hour, right. That, you know, it's, it's really all about the architecture, right? The component tree is, is somewhat similar to what you'll see in other devices. However, it's how we're leveraging them in the architecture and design, you know, from our founders years ago and building a solution that just not, was not available in the marketplace. So yeah, sure. We're using, you know, all flash QLC drives, but the technology, you know, the advanced next generation algorithms or erasure coding or rage striping allows us to be extremely efficient. We also have some technologies around what we call similarity, some advanced data reduction. So you need less, less capacity if you will, with a vast system. So that obviously help obviously helps us out tremendously with their economics. But the other thing is I could sell a customer exactly what they need. If you think about the legacy data protection market purpose built back of appliances, for example, you know, ALA, Adele, Aita, and HP, you know, they're selling systems that are somewhat rigid. There's always a controller in a capacity. It's tied to a model number right. Soon as you need more performance, you buy another, as soon as you need more capacity, you buy another, it's really not modular in any way. It's great >>Model. If you want to just keep, keep billing the >>Customer. Yeah. If, if that, if yeah. And, and I, I think, I think at this point, the purpose, you know, Dave, the purpose built backup appliance market is, is hungry for a change. Right. You know, there's, there's not anyone that has one. It doesn't exist. I'm not just talking about having two because of replication. I'm it's because of organic growth. Ransomware needs to have a second unit, a second copy. And just, and just scalability. Well, you >>Guys saw that fatigue with that model of, oh, you need more buy more, >>Right? Oh, without a doubt, you said we're gonna attack that. Yeah. Yeah. Sorry. No, no, no. That's great. Without a doubt. So, so we can configure a solution exactly. To the need. Cause let's face it. Every single data center, every single vertical market, it's a work of art. You know, everyone's retention policies are different. Everyone's compliance needs are different. There might be some things that are self mandated or government mandated and they're all gonna be somewhat different. Right? The fact of the matter is the way that our, our architecture works, disaggregated shared everything. Architecture is different because when we go back to those model numbers and there's more rigid purpose built back of appliances, or, or maybe a raise designed specifically for data protection, they don't offer that flexibility. And, you know, I, I, I think our, our, our, our entry point is sized to exactly what the need is. Our ease of scalability. You need more performance. We just add another compute, another compute box, what we call our C box. If you need more capacity, we just add another data box, a D box, you know, where the data resides. And, you know, I, you know, especially here at Veeam, I think customers are really clamoring for that next generation solution. They love the idea that there's a low point of entry, but they also love the idea that, that it's easy to scale on demand, you know, as, as needed and as needed basis. >>So just, I wanna be just, I want to go down another layer on that architecturally. Cause I think it's important for people to understand. Sure, exactly what you're saying. When you're talking about scaling, there's this concept of the, of the sort of devil's triangle, the tyranny of this combination of memory, CPU and storage. Sure. And if you're too rigid, like in an appliance, you end up paying for things you don't need. Correct. When all I need is a little more capacity. Correct. All I need is a little more horsepower. Well, you wanna horsepower? No, you gotta buy a bunch of capacity. Exactly. Oh, need capacity. No, no. You need to buy expensive CPUs and suck a bunch of power. All I need is capacity. So what, so go through that, just a little more detail in terms of sure. How you cobble these systems together. Sure. My, the way my brain works, it's always about Legos. So feel free to use Legos. >>Yeah. We, so, so with our disaggregated solution, right. We've separated basically hardware from software. Right. So, so, so that's a good thing, right? From an economic standpoint, but also a design and architecture standpoint, but also an underlining underpinning of that solution is we've also separated the capacity from the performance. And as you just mentioned, those are typically relatively speaking for every other solution on the planet. Those are tied together. Right? Right. So we've disaggregated that as well within our architecture. So we, we again have basically three tier, tier's not the right word, three components that build out a vast cluster. And again, we don't sell like a solution designed by a model number. And that's typically our C boxes connected via NVMe over fabric to a D box C is all the performance D is all the capacity because they're modular. You can end up like our, our baseline product would start out as a one by one, one C box one D box, right? >>Connected again, via different, different size and Vme fabrics. And that could scale to hundreds. When we do have customers with dozens of C boxes, meeting high performance requirements, keep in mind when, when vast data came to market, our founders brought it to the market for high performance computing machine learning, AI data protection was an afterthought, but those found, you know, foundational things that we're able to build in that modularity with performance at scale, it behooves itself, it's perfect fit for data protection. So we see in clients today, just yesterday, two clients standing next to each other in the same market in the same vertical. I have a 30 day retention. I have a 90 day retention. I have to keep one year worth of full backups. I have to keep seven years worth of full backups. We can accommodate both and size it to exactly what the need is. >>Now, the moment that they need one more terabyte, we license into 100 terabyte increments so they can actually buy it in a sense, almost in arrears, we don't turn it off. We don't, there's not a hard cat. They have access to that capacity within the solution that they provide and they can have access immediate access. And without going through, let's face it. A lot of the other companies that we're both thinking of that have those traditional again, purpose-built solutions or arrays. They want you to buy everything up front in advance, signing license agreements. We're the exact opposite. We want you to buy for the need as, and as needed basis. And also because the fact that we're, multi-protocol multi-use case, you see people doing many things within even a single vast cluster. >>I, I wanna come back to the architecture if I, I can and just understand it better. And I said, David, Flo's written a lot about this on our site, but I've had three key meetings in my life with Mosia and I, and I you've obviously know the first week you showed up in my offices at IDC in the late 1980s said, tell me everything, you know about the IBM mainframe IO subsystem. I'm like, oh, this is gonna be a short meeting. And then they came back a year later and showed us symmetric. I was like, wow, that's pretty impressive. The second one was, I gave a speech at 43 south of 42 south. He came up and gave me a big hug. I'm like, wow. He knows me. And the third one, he was in my offices at, in Mabo several years ago. And we were arguing about the flash versus spinning disc. And he's like, I can outperform an all flash array because we've tuned our algorithms for spinning disc. Everybody else is missing that. You're basically saying the opposite. Correct. We've turned tuned our algorithms to, for QC David Flos says Dave, there's a lot of ways to skin a cat in this technology industry. So I wanted to make sure I got that right. Basically you're skinning the cat with different >>Approach. Yeah. We've also changed really the approach of backup. I mean, the, the term backup is really legacy. I mean, that's 10, 12 years of our recovery. The, the story today is really about, about restore resiliency and recovery. So when you think about those legacy solutions, right, they were built to ingest fast, right? We wanna move the data off our primary systems, our, our primary applications and we needed to fit within a backup window. Restore was an afterthought. Restore was, I might occasionally need to restore something. Something got lost, something got re corrupted. I have to restore something today with the, you know, let's face it, the digital pandemic of, of, of cyber threats and, and ransomware it's about sometimes restoring everything. So if you look at a legacy system, they ingest, I'm sorry. They, they, they write very fast. They, they, they can bring the data in very quickly, but their restore time is typically about 20 to 25%. >>So their reading at only 20, 25% of their right speed, you know, is their rate speed. We flip the script on that. We actually read eight times faster than we write. So I could size again to the performance that you need. If you need 40 terabytes, an hour 50 terabytes an hour, we can do that. But those systems that write at 40 terabytes an hour are restoring at only eight. We're writing at a similarly size system, which actually comes out about 51 terabytes an hour 54 terabytes. We're restoring at 432 terabytes an hour. So we've broken the mold of data protection targets. We're no longer the bottleneck. We're no longer part of your recovery plan going to be the issue right now, you gotta start thinking about network connectivity. Do I have, you know, you know, with the, with our Veeam partners, do we have the right data movers, whether virtual or physical, where am I gonna put the data? >>We've really helped customer aided customers to rethinking their whole Dr. Plan, cuz let's face it. When, when ransomware occurs, you might not be able to get in the building, your phones don't work. Who do you call right? By the time you get that all figured out and you get to the point where you're start, you want to start recovering data. If I could recover 50 times faster than a purpose built backup appliance. Right? Think about it. Is it one day or is it 50 days? Am I gonna be back online? Is it one hour? Is it 50 hours? How many millions of dollars, tens of thousands of dollars were like, will that cost us? And that's why our architecture though our thought process and how the system was designed lends itself. So well for the requirements of today, data protection, not backup it's about data protection. >>Can you give us a sense as to how much of your business momentum is from data protection? >>Yeah, sure. So I joined VAs as we were talking chatting before I come on about six months ago. And it's funny, we had a lot of vast customers on their own because they wanted to leverage the platform and they saw the power of VAs. They started doing that. And then as our founders, you know, decided to lean in heavily into this marketplace with investments, not just in people, but also in technology and research and development, and also partnering with the likes of, of Veeam. We, we don't have a data mover, right. We, we require a data mover to bring us the data we've leaned in tremendously. Last quarter was really our, probably our first quarter where we had a lot of marketing and momentum around data protection. We sold five X last quarter than we did all of last year. So right now the momentum's great pipeline looks phenomenal and you know, we're gonna continue to lean in here. >>Describe the relationship with Veeam, like kind of, sort of started recently. It sounds like as customer demand. Yeah. But what's that like, what are you guys doing in terms of engineering integration go to market? >>Yeah. So, so we've gone through all the traditional, you know, verifications and certifications and, and, and I'm proud to say that we kind of blew the, the, the roof off the requirements of a Veeam environ. Remember Veeam was very innovative. 10, 12 years ago, they were putting flash in servers because they, they, they want a high performing environment, a feature such as instant recovery. We've now enabled. When I talked about all those things about re about restore. We had customers yesterday come to us that have tens of thousands of VMs. Imagine that I can spin them up instantaneously and run Veeam's instant recovery solution. While then in the background, restoring those items that is powerful and you need a very fast high performance system to enable that instant. Recovery's not new. It's been in the market for very long, but you can ask nine outta 10 customers walk in the floor. >>They're not able to leverage that today in the systems that they have, or it's over architected and very expensive and somewhat cost prohibitive. So our relationship with Veeam is really skyrocketing actually, as part of that, that success and our, our last quarter, we did seven figure deals here in the United States. We've done deals in Australia. We were chatting. I, I, I happened to be in Dubai and we did a deal there with the government there. So, you know, there's no, there's no specific vertical market. They're all different. You know, it's, it's really driven by, you know, they have a great, you know, cyber resilient message. I mean, you get seen by the last couple of days today and they just want that power that vast. Now there are other systems in the marketplace today that leverage all flash, but they don't have the economic solution that we have. >>No, your, your design anticipated the era that we're we're in right now from it, it anticipated the ability to scale in, to scale, you know, in >>A variety. Well, listen, anticipation of course, co coincidental architecture. It's a fantastic fit either way, either way. I mean, it's a fantastic fit for today. And that's the conversations that we're having with, with all the customers here, it's really all about resiliency. And they know, I mean, one of the sessions, I think it was mentioned 82 or 84% of, of all clients interviewed don't believe that they can do a restore after a cyber attack or it'll cost them millions of dollars. So that there's a tremendous amount of risk there. So time is, is, is ultimately equals dollars. So we see a, a big uptick there, but we're, we're actually continuing our validation work and testing with Veeam. They've been very receptive, very receptive globally. Veeam's channel has also been very receptive globally because you know, their customers are, you know, hungry for innovation as well. And I really strongly believe ASBO brings that >>George, we gotta go, but thank you. Congratulations. Pleasure on the momentum. Say hi to Jeff for us. >>We'll we'll do so, you know, and we'll, can I leave you with one last thought? Yeah, >>Please do give us your final thought. >>If I could, in closing, I think it's pretty important when, when customers are, are evaluating vast, if I could give them three data points, 100% of customers that Triva test vast POC, vast BVAs 100% Gartner peer insights recently did a survey. You know, they, they do it with our, you know, blind survey, dozens of vast customers and never happened before where 100% of the respondents said, yes, I would recommend VA and I will buy VAs again. It was more >>Than two respondents. >>It was more, it was dozens. They won't do it. If it's not dozens, it's dozens. It's not dozen this >>Check >>In and last but not. And, and last but not least our customers are, are speaking with their wallet. And the fact of the matter is for every customer that spends a dollar with vast within a year, they spend three more. So, I mean, if there's no better endorsement, if you have a customer base, a client base that are coming back and looking for more use cases, not just data protection, but again, high performance computing machine learning AI for a company like VA data. >>Awesome. And a lot of investment in engineering, more investment in engineering than marketing. How do I know? Because your capacity nodes, aren't the C nodes. They're the D nodes somehow. So the engineers obviously won that naming. >>They'll always win that one and we, and we, and we let them, we need them. Thank you. So that awesome product >>Sales, it's the golden rule. All right. Thank you, George. Keep it right there. VEON 20, 22, you're watching the cube, Uber, Uber right back.

Published Date : May 18 2022

SUMMARY :

a company that some of you may not know about. Thank you so much for having me. We've covered a little bit on the Wikibon research side, So we're here at the, you know, the Veeam show and, you know, the theme is modern data protection, or, you know, even tape for that or, you know, spin it up in the cloud in a, the fitting that of, you know, data protection. all flash QLC drives, but the technology, you know, the advanced next generation algorithms If you want to just keep, keep billing the And, and I, I think, I think at this point, the purpose, you know, And, you know, I, you know, especially here at Veeam, you end up paying for things you don't need. And as you just mentioned, those are typically relatively you know, foundational things that we're able to build in that modularity with performance at scale, We want you to buy for the need as, and as needed basis. And the third one, he was in my offices at, I have to restore something today with the, you know, let's face it, the digital pandemic of, So I could size again to the performance that you need. By the time you get that all figured out and you get to the point where you're start, And then as our founders, you know, But what's that like, what are you guys doing in terms of engineering integration go to market? It's been in the market for very long, but you can ask nine outta know, it's, it's really driven by, you know, they have a great, you know, been very receptive globally because you know, their customers are, you know, Pleasure on the momentum. you know, blind survey, dozens of vast customers and never happened before where 100% of the respondents If it's not dozens, it's dozens. And the fact of the matter is for every customer that spends a dollar with vast within a year, So the engineers obviously won that naming. So that awesome product Sales, it's the golden rule.

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Kris Lovejoy & Michelle Weston | Dell Technologies World 2022


 

>>Welcome to the cubes coverage of Dell tech world 2022. My name is Dave Volante and I'm currently in our studios outside of Boston. As we prepare to gather for the first in person Dell technologies world since 20 19, 1 of the major structural change and the technology business during the pandemic was IBM's spin out of Kendra. A world class technology services provider that lived inside of IBM. Kendra is a large business with trailing 12 month revenues north of 18 billion. It's got 90,000 employees worldwide. Kendra has long term predictable cash flows. And in my view is one of the most undervalued companies in the technology sector. As a separate company, Kendra is able to turn many of its former internal IBM roadblocks into tailwinds and ecosystem. Partnerships are one of the best examples of new opportunities that are opening up for the newly separate at company. In this next segment, we're gonna dig into a new partnership between Kendra and Dell technologies and what is the most critical priority for organizations today? Cyber resiliency and with me are two really impressive and talented guests. Chris Lovejoy is global security and resiliency practice leader at Kendra. Michelle Weston is vice president of, of global offerings for security and resiliency also at kindred ladies. Welcome to the cube. Thanks for coming on and spending some time with us. >>Thank thank you. >>Okay. Let's zoom out a little bit and start with a big picture. What would you say are, are the one or two major trends or changes even in cyber that you've seen since the pandemic, maybe Chris, you could start us off and Michelle, you can chime in. >>Sure. Happy to. And, um, you know, I think part of this actually preceded the pandemic and, um, you know, the fact is, you know, a lot of organizations have been engaging in the adoption of new technologies, you know, be it cloud AI IOT, what, what, whatever that may be. Um, and they've been introducing that technology without, um, adequate security control and during the COVID pandemic, um, when, you know, technology transformation happened for existential reasons, what we were seeing is organizations throwing at even more technology at cyclic, right, with absolutely no security control whatsoever. And in the meantime, the regulators who are, you know, watching this in, you know, horror are introducing new requirements in and around, um, what we're calling cyber resilience today. And it's all based on this concept that, you know, conventional cybersecurity assume that the adversaries could be kept out of organizations. >>Um, you could protect the organization and sort of block it, um, as rising numbers of disruptive attacks, like, you know, ransomware attacks have shown those approaches don't work. And so, um, what we're seeing is that the market is really moving toward this concept of cyber resiliency, which goes beyond cybersecurity. It assumes that the advanced a adversaries are frankly, many adversaries can overcome, um, conventional protections and that, um, they, that organization need to prepare to recover. Um, so our approach, the approach that we're taking to the market is really to help organizations in binding security plus continuity plus disaster recovery, then giving them the ability to anticipate, protect, um, with stand and recovery from any adverse condition associated with their cyber real estate. Um, and this is why we're so excited to work with Dell, uh, because they're really, uh, paving the roads for us to actually, you know, work together in solving these needs for our clients. >>Got it. That makes sense. And now Michelle, as Chris was saying, these worlds are coming together. What used to be adjacencies, oftentimes they, after thoughts, bolted on, and now you've got the work from home and, and hybrid work, not to mention, as Chris was saying, you're injecting AI and all this data, you know, this is a complicated situation for a lot of people, isn't it? >>Yeah. And it was only even more complicated during, during the pandemic as well. I think, uh, another trend that we saw was the end enterprise was outside the enterprise, right? Uh, everyone was working from home. They weren't in the data centers, their own resiliency and security protocols were already at risk because they were so manual and people intensive. And yet we know, you know, the bad actors actually took advantage of, of that right. Uh, data centers were, uh, less monitored. Um, we had all of the employees working from home. Now, the enterprise is outside of the enterprise, but you still need security and resiliency for all of those endpoints. Right. And I think that's driving a higher need, um, coming out of the PA the pandemic and even with this hybrid model, okay. We'll return to work, but not, not in the same fashion that we did prior to the pandemic. >>That's the new reality. The other thing that I would say is that those customers that had adopted cloud already and cloud enabled their business, they were able to fare, um, the best during the pandemic. They were able to sustain their businesses. Um, alternatively, and it's kind of a different lens to it. I think the pandemic actually drove new ways of working and some really creative solutions. I mean, if you look at, um, you know, food delivery services that, uh, proliferated during the pandemic, or, uh, that are now offering fitness online, um, fitness classes online, people had to think, um, intelligently and, and creatively on how they sustain their businesses. So I think all of that's coming together, but certainly this need of, as you said, not thinking of security and resiliency as an afterthought, but as a forethought planning for those things efficiently and effectively, that we find customers that do that, uh, do it the best. And, uh, I think that Kendra offers a unique value pro in here because bringing both together is a journey that we started a couple of years ago that we've only accelerated with the, uh, spin of the Kendra company. >>Yeah. Interesting. So I wanted to talk about that partnership because mm-hmm, <affirmative>, you know, Dell's got this massive channel, it's got infrastructure technology expertise, uh, but Dell, you know, Dell's a product company, Kendra is a services company, so it's a really good match in that sense. Right. Uh, maybe you could talk about how the partnership came together and, you know, what are the critical aspects that folks need to be aware of? >>Yeah. I would say Dell's an excellent partner for us and they have been for a number of years. So in a lot of ways that's not new. Okay. Uh, we've been partnering in market together for quite quite some time. In fact, the solution that we'll talk about today was first put into market in 2018. And you're absolutely right. We, we come together in the best ways. They're leveraging our strengths with regard to manage services, professional services. And we are certainly looking at them as a key technology provider, um, for our portfolio, we've worked together for years. Uh, we manage backup environments based on their data protection solutions, including data domain, but what was unique. And I think we were both ahead of the market at the time, um, was the 2018 solution that we put in to market and have only enhanced and augmented it ever since it's, it's called, um, cyber volt is, is the solution from Dell technologies. >>We certainly manage that solution in market for them today. And then we have unique differentiation in our Kindra portfolio that we've integrated with that and add to, um, their cyber incident recovery features, um, Dell initially put the solution in market coming out of, um, some of the ransomware attacks that they had cyber attacks that they had. They realized there was a need to protect the large data domain install base around the world. Um, they developed some proprietary solar solution, uh, software on top of their large data domain boxes and, and any cyber incident recovery solution. You need a, a few things you need the ability to assure imutable storage, a, a copy that you can assure has not been altered so that when you initiate the recovery, you know that you've got a clean copy and you're not propagating whatever is there. Um, so the solution has that, um, it has the other component that you need, which is the ability to scan the data for anomalies, right? >>So they're scanning the backup files continuously to look for anomalies. And then lastly, you need some form of data mover, which the data domain, um, solution offers. So they came to us in 2018 and said, look, we've got this solution. We think we're ahead of the market. Uh, we were also investing in cyber incident recovery with a key asset that we acquired in market in 2015, um, that we've continued to bake cyber incident recovery features and functions into, and they said, let's marry the two. And let's have you provide all of the managed services capabilities around this for clients. Um, that is a key piece because when it comes to cyber, uh, there's always a level of confidence that customers have, right? Yes. I can recover from any adverse condition. If you ask them, can you recover from a cyber attack with a hundred percent assurance? I don't think there's a customer today that could say given how sophisticated and how much these, these attack vectors are changing, that, that they, they have that a hundred percent confidence level. So a managed service provider, a phone, a friend in the event of is a, is a unique value proposition. Um, and that's what the two companies are bringing together, uh, for customers today. >>Got it. Thank you. So, so Chris, maybe as a services company, you, you, you have to be ignite, you know, to technology, you know, the best fit, et cetera. But, but prior to the spin, we never would've heard it, something like this. And so what, maybe you could talk about the partnership from your perspective. >>Yeah, no, absolutely. And I, I do wanna, um, you know, sort of double click on this a little bit, you, and you mentioned it in your opening, you know, headwinds being wins now. And I think this is important, incredibly important. You know, what people don't realize about Kendra is that, you know, we were never able to, as the services organization, um, that was really focused on strategic outsourcing and providing other kinds of services to, uh, clients while under the IBM banner are really never able to talk about the technical depth that we had across any number of platforms, including, um, the hyperscalers. And we have thousands upon thousands of people with hyperscaler certifications. Um, we have experience with pretty much every security and resilience technology out there. Um, we have broad and early with organizations like yours, that we were never able to speak about now, you know, when it comes to a client, you know, let's be realistic. >>Everybody is engaged in some sort of it modernization program. And while, and we have to realize also that those it modernization programs, you know, oftentimes they have no destination per se. You know, we talk about them as a journey, but we, if no destination, they just keep going and going and going. And the directions change every day, depending on, you know, what the strategic, uh, requirements are from whatever C-suite, you have, you know, sitting at the table, uh, what the competitive trends are, what the market is telling you, et cetera. And so what clients are saying to us is that the value we offer is that we can untangle the mess. That is their environment. We can meet them where they are, we can get them where they wanna go. And so, you know, when it comes to a relationship with Dell, you know, we believe that, you know, particularly in the area of security, in resilience, that there is a unique proposition to be had around the services and the cross platform experience and certifications and skills that our, um, our teams have married with the technology advances that Dell has made in the, in, in the world, as well as our experience in, you know, sort of the two that has have been frankly, hidden over the past few years. >>I think we have some, uh, something unique that we can offer to the market. Particularly, as I said, in this space of security and resilience, where all of our clients are, you know, looking for some sort of solution to this, you know, gee, I can't spend enough money to protect myself. I need to make sure that if the worst happens that I can bring myself back again, that's what we can do for our clients. >>Great. Thank you, Michelle. I wanna go back to the solution for a moment. You mentioned a number of things, integrations. I got like a zillion questions here. I'm interested in what kind of integrations you talked about imutability where does, where does that occur? Is that in the cloud? Is that the, you know, Dell technology is scan for anomalies again, what is that? Is that some kind of, you know, AI magic, you got a high speed data mover. Is there an air gap involved, maybe help me fill in some of those gaps. >>Yeah. And I think you, I think you've netted out the solution. Any cyber incident recovery solution in my mind would have those three things. They have some form of imutable storage. Uh, this could be cloud object storage in the case of the Dell solution, they're actually using their retention lock feature on the large data domain devices. Right? So think of this solution as having two data domains, they both have this retention lock feature. That's the imutable storage. They're able to move data and forth between the two, uh, that's another key piece. And then finally, for any incident recovery solution, you need the ability to scan and make sure that there aren't anomalies, um, in this case, in the backup files. So they're using a, a third party to scan thatno scan those files for anomalies. And when when's detected, that kind of gives the indication that something may be there and then they can go in and triage it and, and, and clean the environment if needed. >>Um, so we certainly manage that end to end, and that is one approach. It is an on-premise approach. It uses the data domain, uh, technologies. We know that clients have a lot more than that, right? So where Kendra comes in with its cyber incident recovery solution that also integrates with Dell's cyber incident recovery solution is we support cloud, um, multiple infrastructure. We have also imutable storage that we leverage. Um, and then in terms of our anomaly scanning capabilities, in this case, we're using technology that we had originally developed in IBM research that we integrated into the software product. Um, again, this is on an acquisition we did in market five years ago, called son Nobi. It's a software product. Um, it ingests and automates all of your workflows in the, in, in the event of any failover failback, any, uh, outage, including cyber and that technology underpin a lot of what we do on the incident recovery perspective, Dells use data domain. >>We've used the software, all both solutions have all three components of the cyber incident recovery, uh, solution when they're integrated, there's real power there, right? Because now you're looking at protection, not just of the backup environ, um, but all environments, including production, you're looking at being able to scale beyond OnPrem. Um, and more importantly, you're looking at the speed to recover, right? The not needing to rehydrate the data, but to be able to recover with the RTOs and RPOs that are expected, um, of our customers on the resiliency orchestration side, the Kendra solution. Um, this is, this is push of a button fail over, fail back in the event of an outage. Um, you can recover the entire hybrid estate in the matter of minutes and what we know with respect to any outage it's costly. We know know that downtime is costly, but with respect to cyber, we know that that's more costly than a typical outage, sometimes four X, um, you don't always recover from the brand damage from the loss of customers. So being down and, and coming up as quickly as you can, with the additional data verification, data validation and assurance that you're not propagating, whatever is there is the value prop, um, that both CU, both companies are really serving. >>And where does an air gap fit in into this equation? Is that yet another layer of protection what's best practice there? >>Um, so think of the air gap is just between the data movement and the immune storage, right? You need to be able to cut connection in a way, right. That is an air gap solution. And it's based on the imutable storage that both have. >>Okay. And that would be, it could be local, I guess, but it also could be, it should be maybe remote. Yes. Mm-hmm >><affirmative> okay. Exactly. And, and the ability to manage and orchestrate that air gap is a key value prop again, of the Kendra solution. >>Okay. And so I've mentioned local or remote. I mean, obviously the trade off is recovery time, you know, uh, I guess RTO, um, but, but <laugh> and RPO. So a lot of layers is, is what I'm hearing is that's always security pros in this framework. >>Let me give you another example, the reason why this is so important. Um, most of our Dr. Processes today, they all rely on people, right? We had a large client that was impacted when we were IBM. They were impacted with pet. They had a great Dr plan. They were a customer of ours. Um, we managed that service for them. Their Dr. Plan was still people intensive. And when that attack happened, it took out the badge readers to the people that you've invested in. Can't get on site to manage the incident, can't bring up the environment. And then if you look at going back to the very beginning of our conversation, COVID being sort of, uh, another way that that happened with access and the ability to continuously monitor and have the people on site that ability was impacted. So this is where you need to invest in technology, uh, P and processes to make sure that you are as robust as you can be. And as Chris said, your ability to anticipate with stand and recover from any adverse condition, that's, that's the value prop that our global practice brings. Yeah. >>To your, to your point, the adversary is well funded and motivated. Chris, we'll give you the last word, where do, where do you wanna see this partnership go? You know, kinda what what's next? What should we look for in the coming months and in, in years? >>Yeah. I'm, you know, I think, you know, very simply, and I'm going put my CISO hat on right. For a minute, because I think it's important to speak, you know, for the customer as a customer, you know, at the end of the day, I, I think most C-suite executives do don't realize the extent to which security, continuity and disaster recovery have been separate silos. And what is shocking to our clients when they get into a ransomware event in particular is the fact that they have their, um, systems, their services, their data is locked up, their backups have been sort of implemented or have, have been, you know, sort of subverted. They call in the pros, they call in the folks that help them with the incident response. The incident responders are able to identify the ransomware strain. They're able to contain the ransomware strain, but the damage is done. >>Now, what, how do you bring the environment back? How do you that the data is good? How do you, how do you find the system configurations and load them again? In what order do you load them? What they don't realize is that security and recovery, they have to be merged together. And so what I think that we can do it, it's not just, you know, build customer demand is not just sell a solution. We can really help clients. And so my hope is that we are able to bring cyber resilience into every organization, every large enterprise out there that needs to, you know, continually service their clients and their employees. They need to stay in business that we're able to bring the solution to them in such a way that they're able to, you know, bring back their environments to serve their clients when the worst does happen. >>Great. Yes. Thank you. We're definitely seeing that data protection world and the cybersecurity world. They, they adjacencies, but they really are coming together and part of a comprehensive plan. Okay. We have to leave it there. Thanks so much folks for coming on the cube really appreciate your time and your insights. >>Thanks for having us. And >>Thank you. Thank you for watching the Cube's coverage of Dell technologies world 2022. Keep it right there. We're running all week with live coverage from the show floor. We're pumping in deep dives like this one throughout the week. So don't go away.

Published Date : May 3 2022

SUMMARY :

one of the best examples of new opportunities that are opening up for the newly separate at company. What would you say are, the pandemic and, um, you know, the fact is, you know, a lot of organizations have uh, because they're really, uh, paving the roads for us to actually, you know, you know, this is a complicated situation for a lot of people, isn't it? And yet we know, you know, the bad actors actually took advantage I mean, if you look at, um, you know, food delivery services that, uh, but Dell, you know, Dell's a product company, Kendra is a services company, the time, um, was the 2018 solution that we put in to market and have so the solution has that, um, it has the other component that you need, And let's have you provide all of the managed services capabilities maybe you could talk about the partnership from your perspective. And I, I do wanna, um, you know, sort of double click on this a little bit, and we have to realize also that those it modernization programs, you know, oftentimes they have no you know, looking for some sort of solution to this, you know, gee, I can't spend enough money to protect Is that some kind of, you know, AI magic, you got a high speed data mover. you need the ability to scan and make sure that there aren't anomalies, Um, so we certainly manage that end to end, and that is one approach. outage, sometimes four X, um, you don't always recover from the brand damage And it's based on the imutable storage that both have. Yes. And, and the ability to manage and orchestrate that air gap is a key you know, uh, I guess RTO, um, but, but <laugh> and And then if you look at going back to the very beginning of our conversation, COVID being sort Chris, we'll give you the last word, For a minute, because I think it's important to speak, you know, for the customer as a customer, And so my hope is that we are able Thanks so much folks for coming on the cube really appreciate your time and your insights. And Thank you for watching the Cube's coverage of Dell technologies world 2022.

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Breaking Analysis: The Case for Buy the Dip on Coupa, Snowflake & Zscaler


 

from the cube studios in palo alto in boston bringing you data driven insights from the cube and etr this is breaking analysis with dave vellante by the dip has been been an effective strategy since the market bottomed in early march last year the approach has been especially successful in tech and even more so for those tech names that one were well positioned for the forced march to digital i sometimes call it i.e remote work online commerce data centric platforms and certain cyber security plays and two already had the cloud figured out the question on investors minds is where to go from here should you avoid some of the high flyers that are richly valued with eye-popping multiples or should you continue to buy the dip and if so which companies that capitalized on the trends from last year will see permanent shifts in spending patterns that make them a solid long-term play hello and welcome to this week's wikibon cube insights powered by etr in this breaking analysis we shine the spotlight on three companies that may be candidates for a buy the dip strategy and it's our pleasure to welcome in ivana delevco who's the chief investment officer and founder of spear alpha a new research-centric etf focused on industrial technology ivana is a long-time equity analyst with a background in both long and short investing ivana welcome to the program thanks so much for coming on thanks for having me david yeah it's really our pleasure i i want to start with your etf and give the folks a bit more background about you first you know we gotta let people know i'm not an investment pro i'm not an advisor i don't make stock recommendations i don't sell investments so you got to do your own research i have a lot of data so happy to share it but you got to understand your own risks you of course yvonne on the other hand you do offer investment services and so people before investing got to carefully review all the available available investment docs understand what you're getting into before you invest now with that out of the way ivana i have some stats up here on this slide your spear you're a newly launched female lead firm that does deep research into the supply chain we're going to talk about that you try to uncover as i understand it under-appreciated industrial tech firms and some really pretty cool areas that we list here but tell us a little bit more about your background and your etf so thanks for having me david my background is in industrial research and industrial technology investments i've spent the past 15 years covering this space and what we've seen over the past five years is technology changes that are really driving fundamental shifts in industrial manufacturing processes so whether this is 5g connectivity innovation in the software stack increasing compute speeds all of these are major technological advancements that are impacting uh traditional manufacturers so what we try to do is assess speak to these firms and assess who is at the leading and who is at the lagging end of this digital transformation and we're trying to assess what vendors they're using what processes they're implementing and that is how we generate most of our investment ideas okay great and and we show on the bottom of of this sort of intro slide if you will uh so one of the processes that you use and one of the things that that is notable a lot of people compare you uh to kathy woods are investments when you came out uh i think you use a different process i mean maybe there are some similarities in terms of disruption but at the bottom of this slide it shows a mckinsey sort of graphic that that i think informs people as to how you really dig into the supply chain from a research standpoint is that right absolutely so for us it's all about understanding the supply chain going deep in the supply chain and gather data points from primary sources that we can then translate into investment opportunities so if you look at this mckinsey graph uh you will see that there is a lot of opportunity to for these companies to transform themselves both on the front end which means better revenue better products and on their operation side which means lower cost whether it's through better operations or through better processes on the the back end so what we do is we will speak to a traditional manufacturing company and ask them okay well what do you use for better product development and they will give us the name of the firms and give us an assessment of what's the differences between the competitors why they like one versus the other so then we're gonna take the data and we will put it into our financial model and we'll understand the broader market for it um the addressable market the market share that the company has and will project the growth so for these higher growth stocks that that you cover the main alpha generation uh potential here is to understand what the amount of growth these companies will generate over the next 10 to 20 years so it's really all about projecting growth in the next three years in the next five years and where will growth ultimately settle in in the next 10 to 20 years love it we're gonna have a fun conversation because today we're going to get into your thesis for cooper snowflake and z scalar we're going to bring in some of our own data some of our data from etr and and why you think these companies may be candidates for long-term growth and and be buy the dip stock so to do that i hacked up this little comparison slide we're showing here i do this for context our audience knows i'm not a cfa or a valuation expert but we like to do simple comparisons just to give people context and a sense of relative size growth and valuation and so this chart attempts to do that so what i did is i took the most recent quarterly revenue for cooper snowflake and z scalar multiplied it by four to get a run rate we included servicenow in the table just for baseline reference because bill mcdermott as we've reported aspires to make service now the next great enterprise software company alongside with salesforce and oracle and some of the others and and all these companies that we list here that through the three here they aspire to do so in their own domain so we're displaying the market cap from friday morning september 10th we calculated a revenue run rate multiple and we show the quarterly revenue growth and what this data does is gives you a sense of the three companies they're well on their way to a billion dollars in revenue it underscores the relationship between revenue growth and valuation snowflake being the poster child for that dynamic savannah i know you do much more detailed financial analysis but let's talk about these companies in order maybe start with koopa they just crushed their quarter i mean they blew away consensus on the top line what else about the company do you like and why is it on your by the dip list so just to back up david on valuation these companies investors either directly or indirectly value on a dcf basis and what happened at the beginning of the year as interest rates started increasing people started freaking out and once you plug in 100 basis points higher interest rate in your dcf model you get significant price downside so that really drove a lot of the pullback at the beginning of the year right now where we stand today interest rates haven't really moved all that significantly off the bot of the bottom they're still around the same levels maybe a little bit higher but those are not the types of moves that are going to drive significant downside in this stock so as things have stabilized here a lot of these opportunities look pretty attractive on that basis so koopa specifically came out of our um if you go back to that uh the chart of like where the opportunities lie in um in across the manufacturing uh um enterprise koopa is really focused on business pen management so they're really trying to help companies reduce their cost uh and they're a leader in the space uh they're unique uh unique in that they're cloud-based so the feedback we've been hearing from from our companies that use it jetblue uses it train technologies uses it the feedback we've been hearing is that they love the ease of implementation so it's very easy to implement and it drives real savings um savings for these companies so we see in our dcf model we see multiple years of this 30 40 percent growth and that's really driving our price target yeah and we can i can confirm that i mean i mean just anecdotally you know you know we serve a lot of the technology community and many of our clients are saying hey okay you know when you go to do invoicing or whatever you work with procurement it's koopa you know this is some ariba that's kind of the legacy which is sap we'll talk about that a little later but let's talk about snowflake um you know snowflake we've been tracking them very closely we know the management there we've watched them through their last two companies now here and have been following that company early on since since really 2015. tell us why you like snowflake um and and maybe why you think it can continue its rapid growth thanks david so first of all i need to compliment you on your research on the company on the technology side so where we come in is more from understanding where our companies can use soft snowflake and where snowflake can add value so what we've been hearing from our companies is the challenge that they're facing is that everybody's moving to the cloud but it's not as simple as just send your data to the cloud and call aws and they're gonna generate more revenue for your solve your cost problem so what we've been hearing is that companies need to find tools that are easy to use where they can use their own domain expertise and just plug and play so um ansys is one of the companies we covered the dust simulation they've found snowflake to be an extremely useful tool in sales lead generation and within sales crm systems have been around for a while and they're they've really been implemented but analyzing sales numbers is something that is new to this company some some of our companies don't even know what their sales are even when they look back after the quarter is closed so tools like this help um companies do easy analytics and therefore drive revenue and cost savings growth so we see really big runway for for this company and i think the most misunderstood part about it is that people view it as a warehousing data warehousing play while this is all about compute and the company does a good job separating the two and what our their customers like or like the companies that we cover like about it is that it can lower their compute costs um and make it much easier much more easily manageable for them great and we're going to talk about more about each of these companies but let's talk about z-scaler a bit i mean z-scaler is a company we've been very excited about and identified them kind of early on they've definitely benefited from the move to cloud generally and specifically the remote work uh situation with the cyber threats etc but tell us why you like z-scaler so interestingly z-scaler um we like the broader security space um the broader cyber security space and interestingly our companies are not yet spending to the level that is commensurate with the increase in attack rate so we think this is a trend that is really going to accelerate as we go forward um my own board 20 of the time on the last board meeting was spent on cyber security what we're doing and this is a pretty simple operation that that we're running here so you can imagine for a large enterprise with thousands of people all around the world um needing to be on a single simple system z-scaler really fits well here very easy to implement several of our industrial companies use it siemens uses it ge uses it and they've had great great experience with it excellent i just want to take a quick look at how some of these names have performed over the last year and and what if anything this data tells us this is a chart comparing the past 12 months performance of of those four companies uh that we just talked about and we added in you know servicenow z scalar as you can see has outperformed the other despite your commentary on discounted cash flow snowflake is underperformed really precisely for the reasons that you mentioned not to mention the fact that it was pretty highly valued and you can see relative to the nas but it's creeping back lately after very strong earnings even though the stock dropped after it beat earnings because the street wants the cfo to say to guide even higher than maybe as mike scarpelli feels is prudent and you can see cooper has also underperformed relatively speaking i mean it absolutely destroyed consensus this week the stock went up but it's been off with the the weaker market this week i know you like to take a longer term view but but anything you would add here yeah so interestingly both z-scaler and koopa were in the camp of as we went into earnings expectations were already pretty high because few of their competitors reported very strong results so this scalar yesterday their revenue growth was was pretty strong the stock is down today uh and the reason is because people were kind of caught up a little bit in the noise of this quarter growth is 57 last quarter it was 60 like is this a deceleration we don't see it as that at all and the company brought up one point that i thought was extremely interesting which is as their deal sizes are getting larger it takes a little longer time for them to see the revenue come through so it takes a little bit of time to for you to see it into from billings into into revenue same thing with cooper very strong earnings report but i think expectations were already pretty high going into it uh given the service now and um and anna plan as well reported strong results so i think it's all about positioning so we love these setups where you can buy the deep in on this opportunity where like people get caught up in um short-term noise and and it creates good entry points excellent i i want to bring in some data from our partner etr and see if you have any comments ivana so what we're showing here is a two-dimensional chart we like to show this uh very frequently it's based on a survey of between a thousand and fifteen hundred chief information officers and technology buyers every quarter this is from their most recent july survey the vertical axis shows net score which is a measure of spending momentum i mean this it measures the net percentage of customers in the survey that are spending more on a particular product or platform in other words it essentially subtracts the percentage of customers spending less from those spending more which yields a net score it's more granular than that but basically that's what it does the horizontal axis is market share or pervasiveness in the data set it's not revenue market share like you get from idc it's it's a mention market share and now that red dotted line at the 40 percent mark on the vertical represents an elevated level in other words anything above 40 percent we consider notable and we've plotted our three by the dip companies and included some of their competitors for context and you can see we added salesforce servicenow and oracle and that orange ellipse because they're some of the bigger names in the software business so let's take these in alphabetical order ivana starting with koopa in the blue you can see we plotted them next to sap's ariba and you can see cooper has stronger spending momentum but not as much presence in the market so to me my influence is oh that's an opportunity for them to steal share more modern technology you know more facile and of course oracle has products in this space but the oracle dot includes all oracle products not just the procurement stuff but uh maybe your thoughts on this absolutely i love this chart i think that's your spot on this would be the same way i would interpret the chart where um increased spending momentum is is a sign of the company providing products that people like and we we expect to see cooper's share grow market share grow over time as well so let's come back to the chart and i want to i want to really point out the green ellipse this is the data zone if you will uh and we're like a broken record on this program with snowflake has performed unbelievably well in net score and spending momentum every quarter the dtr has captured enough end sample in its survey holding near or above 80 percent its net score consistently is has been up there and we've plotted data bricks in that zone it's been expected right that data bricks is going to do an ipo this year late last month company raised 1.6 billion in a private round so i guess that was either a strategy to delay the ipo or raise a bunch more cash and give late investors a low risk bite at the apple you know pre-ipo as we saw with snowflake last year what we didn't plot here are some of snowflake's biggest competitors ivana who also happen to be their partners most notably the big cloud players all who have their own database offerings aws microsoft and google now you've said snowflake is much more than a database company i wonder if you could add some color here yeah that's a very good point david uh basically the the driver of the thesis in snowflake is all about acceleration and spending and what we are seeing is the customers that are signed up on their platform today they're not even spending they're probably spending less than five percent of what they can ultimately spend on this product and the reason is because they don't yet know what the ultimate applications are for this right so you're gonna start with putting the data in a format you can use and you need to come up with use cases or how are you actually going to use this data so back to the example that i gave with answers the first use case that they found was trying to optimize leads there could be like 100 other use cases and they're coming up with with those on a daily basis so i would expect um this score to keep keep uh keep up pretty high or or go even higher as we as people figure out how they can use this product you know the buy-the-dip thesis on snowflake was great last quarter because the stock pulled back after they announced earnings and when we reported we said you know mike the the company see well cleveland research came out remember they got the dip on that and we looked at the data and we said mike scarpelli said that you know we're going to probably as a percentage of overall customers decelerate the net net new logos but we're going deeper into the customer base and that's exactly what's happening with with snowflake but okay let's bring up the slide again last but not least the z scaler we love z scalar we named z scaler in 2019 as an emerging four-star security company along with crowdstrike and octa and we said these three should be on your radar and as you see we've plotted z scalar with octa who with its it's its recent move into to converging identity and governance uh it gets kind of interesting uh we plotted them with palo alto as well another cyber security player that we've covered extensively we love octa in addition to z-scaler we great respect for palo alto and you'll note all of them are over that 40 percent line these are disruptors they're benefiting well not so much palo alto they're more legacy but the the other two are benefiting from that shift to work from home cloud security modern tech stack uh the acquisition that octa-made of of of auth0 and again z scalar cloud security getting rid of a lot of hardware uh really has a huge tailwind at its back if on a zscaler you know they've benefited from the huge my cloud migration trend what are your thoughts on the company so i actually love all three companies that are there right and the point is people are just going to spend more money whether you are on the cloud of the cloud the data centers need more security as well so i think there is a strong case to be made for all three with this scaler the upside is that it's just very easy to use very easy to implement and if you're somebody that is just setting up infrastructure on the cloud there is no reason for you to call any other competitor right with palo alto the case there is that if you have an established um security platfor if you're on their security platform the databa on the data center side uh they they did introduce through several acquisitions a pretty attractive cloud offering as well so they've been gaining share as well in the space and and the company does look pretty attractive on valiation basis so for us cyber security is really all about rising tide lifts all boats here right so you can have a pure play like this scaler uh that benefits from the cloud but even somebody like palo alto is pretty well positioned um to benefit yeah we think so too over a year ago we reported on the valuation divergence between palo alto and fortinet fortinet was doing a better job moving to the cloud and obviously serves more of a mid-market space palo alto had some go-to-market execution challenges we said at the time they're going to get through those and when we talk to chief information security officers palo alto is like the gold standard they're the thought leader they want to work with them but at the same time they also want to participate in some of these you know modern cloud stacks so i we agree there's plenty of room for all three um just to add a bit more color and drill into the spending data a little bit more this slide here takes that net score and shows the progression since january 2019 and you can see a snowflake just incredible in terms of its ability to maintain that elevated net score as we talked about and the table on the insert it shows you the number of responses and all three of these companies have been getting more mentions over time but snowflake and z scale are now both well over 100 n in the survey each quarter and the other notable piece here and this is really important you can see all three are coming out of the isolation economy with the spending uptick nice upticks shown in the most recent survey so that's again another positive but i want to close ivana with kind of making the bull and bear case and have you address really the risks to the buy the dip scenario so look there are a lot of reasons to like these companies we talked about them cooper they've got earnings momentum you know management on the call side had very strong end market demand this the stock you know has underperformed the nasdaq you know this year snowflake and zscaler they also have momentum snowflake get this enormous tam uh although they were punished for not putting a hard number on it which is ridiculous in my opinion i mean the thing is it's huge um the investors were just kind of you know wanting a little binky baby blanket but they all have modern tech in the cloud and really importantly this shows in the etr surveys you know the momentum that they have so very high retention is the other point i wanted to make the very very low churn of these companies however cooper's management despite the blowout quarter they gave kind of underwhelming guidance they've cited headwinds uh they've with the the the lamisoft uh migration to their cloud platform snowflake is kind of like price to perfection so maybe that's an advantage because every every little negative news is going to going to cause the company to dip but it's you know it's pretty high value because salutman and scarpelli everybody expects them to surpass what happened at servicenow which was a rocket ship and it could be all argued that all three are richly priced and overvalued so but ivana you're looking out as you said a couple of years three years maybe even five years how do you think about the potential downside risks in in your by the dip scenario you buy every dip you looking for bigger dips or what's your framework there so what we try to do is really look every quarter the company reports is there something that's driving fundamental change to the story or is it a one-off situation where people are just misunderstanding what the company is reporting so in the case we kind of addressed some of the earnings that that were reported but with koopa we think the man that management is guiding conservatively as they should so we're not very concerned about their ability to execute on on the guidance and and to exceed the guidance with snowflake price to perfection that's never a good idea to avoid a stock uh because it just shows that there is the company is doing a great job executing right so um we are looking for reports like the cleveland report where they would be like negative on the stock and that would be an entry point uh for us so broadly we apply by the deep philosophy but not not if something fundamentally changes in the story and none of these three are showing any signs of fundamental change okay we're going to leave it right there thanks to my guest today ivana tremendous having you would love to have you back great to see you thank you david and def you definitely want to check out sprx and the spear etf now remember i publish each week on wikibon.com and siliconangle.com these episodes they're all available as podcasts all you do is search breaking analysis podcasts you can always connect with me on twitter i'm at d vallante or email me at david.vellante at siliconangle.com love the comments on linkedin don't forget to check out etr.plus for all the survey action this is dave vellante for the cube insights powered by etr be well and we'll see you next time [Music] you

Published Date : Sep 13 2021

SUMMARY :

the company to dip but it's you know

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Danielle Royston & Robin Langdon, Totogi | Cloud City Live 2021


 

(gentle music) >> Okay, thank you Adam. Thank you everyone for joining us on the main stage here, folks watching, appreciate it. I'm John Furrier, Dave Vellante co-hosts of theCube. We're here in the main stage to talk to the two main players of Totogi, Danielle Royston, CEO as of today, the big news. Congratulations. >> Danielle: Yeah. Thank you. >> And Robin Langdon the CTO, Totogi. >> Robin: Thanks. So big news, CEO news today and $100 million investment. Every wants to know where's all the action? Why is this so popular right now? (Danielle chuckles) What's going on? Give us the quick update. >> Yeah, I met the Totogi guys and they have this great product I was really excited about. They're focused purely on telco software and bringing, coupling that with the Public Cloud, which is everything that I talk about, what I've been about for so long. And I really wanted to give them enough funding so they could focus on building great products. A lot of times, telcos, startups, you know they try to get a quick win. They kind of chase the big guys and I really wanted to make sure they were focused on building a great product. #2, I really wanted to show the industry, they had the funding they needed to be a real player. This wasn't like $5 million or a couple million dollars, so that was really important. And then #3, I want to make sure that we could hire great talent and you need money for compensation. And so $100 million it is. >> $100 million is a lot of fresh fat financing as they say. I got to ask you, what's different? Because I've been researching on the refactoring aspect of with the Cloud, obviously public cloud with AWS, a big deal. What's different about the charging aspect of this? >> Yeah I mean, charging hasn't been exciting, maybe ever. I mean, it's kind of like this really sort of sleepy area, but I think what the Totogi guys are doing is they're really coupling the idea of charging and network data to bring hyper-personalization to subscribers. And I think that's where it changes from being a charging engine to become an engagement engine. Telcos know more about us than Google, which is kind of crazy to think about it. They know when we wake up, they know what apps we use. If we call or text, if we game or stream and it's time to start using that data to drive a better experience to us. And I think to Totogi is enabling that. I'm super excited to do that. >> So Robin, I wonder if you could talk about that a little bit. I mean, maybe we get into the plumbing and I don't want to go too deep in it, but I think it's important because we've seen this movie before where people take their on-prem stacks, they wrap it in containers and they shove it into the Public Cloud and they say, "Hey, we're cloud too." If reading a press release, you guys are taking advantage of things like Amazon Nitro of course, but also Graviton and Graviton2 and eventually 3, which is the underlying capabilities, give you a cloud native advantage. Can you explain that a little bit? >> Yeah, absolutely. I mean, we wanted to build this in the Cloud using all of those great cloud innovations. So Graviton2, DynamoDB and using their infrastructure, just allowing us to be able to scale out. These all available to us to use and essentially free for us to use. And it's great, so as you say, we're not shoehorning something in that's decade's old technology, wrapping it in some kind of container and pushing it in. Which is just then, you just can't use any of those great innovations. >> And you've selected DynamoDB as the database. Okay, that's fine. We don't have to get so much into why, but maybe you could explain the advantage because I saw some benchmark numbers which were, like an order of magnitude greater than the competition, like share with us, why? How you were able to get there? And maybe share those numbers. >> Yeah, no, we do. So we just launched our benchmark. So, a million transactions per second. So we just blew away everyone else out there. And that's really because we could take advantage of all that great AWS technology in there and the database side we're using DynamoDB, where we had a huge debate about using what kind of database to go and use? There's a lot of people out there probably get very religious about the kind of database technology that you should be using. And whether it should it be SQL in-memory object database type technology, but really a single table design, gives you that true scalability. You can just horizontally scale that easily, across the whole planet. >> You know, Danielle. Again, I said that we've seen this movie before. There are a lot of parallels in telco with the enterprise. And if you look at enterprise SAS pricing, a lot of it is very static, kind of lock you in, per seat pricing, kind of an old model. And you're seeing a lot of the modern SAS companies who are emerging with a consumption pricing models. How are you guys thinking about pricing? >> Yeah, I don't know of any other company in telco that's starting to price by usage. And that is a very standard offering with the cloud providers, right? Google we know, Amazon, all those guys have a price by the API, price by the transaction. So we're really excited to offer that to telcos. They've been asking for it for awhile, right? Pay for what you need, when you need it, by the use. And so we're really excited to offer that, but I think what's really cool is the idea of a free tier, right? And so I think it's smaller telcos have a trade-off to make, whether, am I going to buy the best technology and pay through the nose and maybe at an unaffordable level, or do I compromise and buy something more affordable, but not as great. And what's so great about Totogi, it's the same product just priced for what you need. And so I think a CSP it'll, below 250,000 subscribers should be able to use the Totogi absolutely for free. And that is, and it's the same product that the big guy would get. So it's not a junior version or scaled back. And so I think that's really exciting. I think we're the only ones that do it. So here we go. >> Love the freemium model. So Robin, maybe you could explain why that's so much, so important in the charging space, because you've got a lot of different options that you want to configure for the consumer. >> Yeah. >> Maybe you could talk about sort of how the old world does that, the old guard and how long it takes and how you're approaching this. >> Yeah so it's, I mean traditionally, charging design, there's as you say, there's lots of different pricing leavers you want to be able to move and change to charge different people. And these systems, even if they say they're configurable, if they normally turn into an IT project where it takes weeks, months, even years to build out the system, you know, marketing can't just go in there and configure the dials and push out your new plans and tariffs. They have to go and create a requirement specification. They hand it down to IT. Those guys go and create a big change project. And by the time they're finished, the market's moved on. They're on to their next plan, their next tariff to go and build. So we wanted to create something that was truly configurable from a marketing standpoint. You know, user-friendly, they can go in there, configure it and be live in minutes, not even days or weeks. >> No, IT necessary. >> Robin: No IT necessary. >> So you know, I've been thinking about, John and I talk about this all the time, It's that there's a data play here. And what I think you're doing is actually building a data product. I think there's a new metric emerging in the industry, which is how long does it take me to go from idea to monetization with a data product. And that's what this is. This is a data product >> Yeah. >> for your customers. >> Absolutely, what Robin was talking about is totally the way the industry works. It's weeks before you have an idea and get it out to the market. And like Robin was mentioning, the market's changed by the time you get it out there, the data's stale. And so we researched every single plan in the world from every single CSP. There is about 30,000 plans in the world, right? The bigger you are, the more plans you have. On average, a tier one telco has 40 to 50 plans. And so how many offers, I mean think about, that's how many phones to buy, plans to buy. And so we're like, let's get some insight on the plans. Let's drive it into a standardization, right? Let's make them, which ones work, which ones don't. And that's, I think you're right. I think it's a data play and putting the power back into the marketer's hands and not with IT. >> So there's a lot of data on-prem. Explain why I can't do this with my on-prem data. >> Oh, well today that, I mean, sorry if you want to jump in. Feel free to jump in, right. But today, the products are designed in a way where they're, perpetually licensed, by the subscriber, rigid systems, not API based. I mean, there might be an API, but you got to pay through the nose to use it or you got to use the provider's people to code against it. They're inflexible. They were written when voice was the primary revenue driver, not data, right? And so they've been shoehorned, right? Like Robin was saying, shoehorned to be able to move into the world that we are now. I mean, when the iPhone came about that introduced apps and data went through the roof and the systems were written for voice, not written for data. >> And that's a good point, if you think about the telco industry, it seems like it could be a glacier that just needs to just break and just like, just get modern because we all have phones. We have apps. We can delete them. And the billing plans, like either nonexistent or it has to be all free. >> Well I mean, I'll ask you. Do you know what your billing plan is? Do you know how much data you use on a monthly basis? No one knows. >> I have no clue. >> A lot. >> No one. And so what you do is you buy unlimited. >> Dave: Right. >> You overpay. And so what we're seeing in the plans is that if you actually knew how much you used, you would be able to maybe pay less, which I remember the telcos are not excited to hear that message, but it's a win for the subscriber. And if you could >> I mean it's only >> accurately predict that. >> get lower and lower. I having a conversation last night at dinner with industry analysts, we're talking about a vehicle e-commerce, commerce in your car as you're driving. You can get that kind of with a 5G. The trend is transactions everywhere, ad-hoc, ephemeral... >> Yeah. >> The new apps are going to demand this kind of subscriber billing. >> Yeah >> Do people get this? Are you guys the only ones kind of like on this? >> No I think people have been talking about it for years. I think there's vendors out there that have been trying to offer this idea of like, build your own plan and all that other stuff but I think it's more than just minutes, text and data. It's starting to really understand what subscribers are using, right? Are you a football fan? Are you a golf fan? Are you a shopper? Are you a concert goer? And couple that with how you use your phone and putting out offers that are really exciting to subscribers so that we love our telco. Like we should be loving our telco. And I don't... I don't know that people talk >> They saved us >> about loving their telco. >> from the pandemic >> They saved us during the pandemic. The internet didn't crash, we got our zoom meetings. We got everything going on. What's the technical issue on solving these problems? Is it just legacy? Is it just mindset? Robin, what's your take on that? >> I'll keep talking as long as Robin will let me. (Daniel laughing) >> So the big technical issues, you're trying to build in this flexibility so that you can have, we don't know what people are going to configure in the future. It's minutes and text messages are given away for free. They're unlimited. Data is where it's at, about charging for apps and about using all that data in the network the telcos have, which is extremely valuable and there's a wealth of information in there that can be used to be monetized and push that out. And they need a charging system on top that can manage that and we have the flexibility that you don't have to go off and then start creating programs and IT projects that are going to do that. >> Well it's funny Danielle, you say that the telcos might not like that, right? 'Cause you might pay less. But in fact, that is the kind of on-prem mindset because when you have a fixed resource, you say, okay, don't use too much because we have to buy more. Or you overbuy to your point. The cloud mindset is, I'll try it. I'll try some more, I'll try some more. I'm aligning it with business value. Oh, I'm making money. Oh, great. I'm going to keep buying more. And it's very clear. It's transparent where the business value is. So my question is when you think about your charging engine and all this data conversation, is there more than just a charging engine in this platform? >> Well, I think just going back to what Robin was talking about. I think what Totogi is doing differently is by building it on the Public Cloud gives you virtually unlimited resources, right? In a couple of different directions, certainly hardware and capacity and scalability and all those other things, right? But also as Amazon is putting out more and more product, when you build it in this new way, you can take advantage of these new services very, very easily. And that is a different mindset. It's a different way to deploy applications. And I think that's what makes Totogi really different. You couldn't build Totogi on-premise because you need the infinite scalability. You need the machine learning, you need the AI of Amazon, which they have been investing in for decades, if they now charge you by the API call. And you get to use it like you were saying. Just give it a try, don't like it, stop. And it's just a completely different way of thinking, yeah. >> If I have to ask you a question about the Public Cloud, because the theme here in Cloud City is the Public Cloud is driving innovation, which is also includes disruption. And the new brands are coming in, old brands are either reinventing themselves or falling away. What is the Public Cloud truly enabling? Is it the scale? Is it the data? Is it the refactoring capability? What is the real driver of the Public Cloud innovation? >> I think the insight that CSPs are going to have is what Jamie Dimon had in banking. Like I think he was pretty famously saying, "I'm never going to use the Public Cloud. Our data is too precious, you know, regulations and all that stuff." But I think the insight they're going to have, and I hopefully, I do a keynote and I mentioned this, which is feature velocity. The ability to put out features in a day or two. Our feature velocity in telco is months. Months, months. >> Seriously? >> Yeah, sometimes years. It's just so slow between big iterations of new capability and to be able to put out new features in minutes or days and be able to outmaneuver your competition is unheard of. So the CSPs that starts to get this, it's going to be a real big get, and then they're going to start to.. (Danielle makes swishing sound) >> We just interviewed (Dave speaking indistinctly) a venture capitalist, Dave and I last month. And he's a big investor in Snowflake, on the big deals. He said that the new strategy that's working is you go to be agile with feature acceleration. We just talked about this at lunch and you get data. And you can dismantle the bad features quickly and double down >> Yup. >> on the winners. >> Ones that are working. So what used to be feature creep now is a benefit if you play it right? >> Danielle: It's feature experimentation. >> That's essentially what you- >> It's experimentation, right? And you're like, that one worked, this one didn't, kill that one, double down on this one, go faster and faster and so feature experimentation, which you can't do in telco, because every time we ask for a feature from your current vendor, it's hundreds of thousands, if not millions of dollars. So you don't experiment. And so yeah- >> You can make features disposable. >> Correct. And I think that we just discovered that on this stage just now. (group chuckling) >> Hey look at this. Digital revolution, DR. Telco DR. >> Yeah. >> Great to have you guys. >> This is super awesome. Thanks so much. >> You guys are amazing. Congratulations. And we're looking forward to the more innovation stories again, get out there, get the momentum. Great stuff. >> Danielle: It's going to be great. >> And awesome. >> Feature experimentation. >> Yeah. >> Hashtag. >> And Dave and I are going to head back over to our Cube set here, here on the main stage. We'll toss it back to the Adam in the studio. Adam, back to you and take it from here.

Published Date : Jul 6 2021

SUMMARY :

We're here in the main stage to talk to Danielle: Yeah. and $100 million investment. and you need money for compensation. I got to ask you, what's different? And I think to Totogi is enabling that. So Robin, I wonder if you could talk And it's great, so as you but maybe you could explain the advantage that you should be using. And if you look at enterprise SAS pricing, And that is, and it's the same product that you want to configure Maybe you could talk about sort of how to build out the system, you know, So you know, I've been thinking about, by the time you get it out this with my on-prem data. or you got to use the provider's And the billing plans, Do you know what your billing plan is? And so what you do is you buy unlimited. And if you could You can get that kind of with a 5G. The new apps are going to demand And couple that with What's the technical issue I'll keep talking as so that you can have, But in fact, that is the And you get to use it If I have to ask you a Our data is too precious, you know, So the CSPs that starts to And you can dismantle if you play it right? So you don't experiment. And I think that we just discovered that This is super awesome. the more innovation stories Adam, back to you and take it from here.

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Ana Pinczuk, Anapian


 

>>from around the globe. It's the Cube presenting Cuban cloud brought to you by Silicon angle. The cube on cloud continues. We're here with Anna Pinza, who is the chief development officer and Anna Plan. We've been unpacking the future of Cloud. We've heard from a number of CEOs how they're thinking about Cloud in the coming decade. And first of all, Anna, welcome back to the Cube. Thanks for participating. It's great to see you again. >>It's great to see you, Dave. And I'm so excited to be here with you again, so hopefully we'll be doing this soon. >>I hope in 2021 will be able to be face to face everybody. Oh, no. A lot of respect. You think about the CEO role, something that you're intimately familiar with its unique because she or he has a very wide observation space across the company. You know, where is the GM or a business line manager there, You know, most concerned with their respective business, the CEO, they're gonna worry about the whole enchilada. And we've heard a lot in this program about digital transformation. We've heard a lot, of course, in the past couple of years, a lot of it was lip service, but but digital transformation, it's no longer optional. What's changed, in your view, in the way that businesses air going about it? >>You know, Dave, I mean, from my perspective, it's interesting. And this year in particular has been really telling for us, right? So I think before many companies were thinking about Hey, I wanna be online, I wanna grow my revenues, you know, with with digital I wanna have a presence. But what's happened actually this year with covert in particular, is that it's gone from being kind of a good to have, you know, to really ah, fundamental necessity. We must have it. And so when I talked to CEOs today, they're really thinking about different kinds of things than before, not just going digital, but how do I enable um, my people toe work remotely right? I've got to enable that how doe I bring the agility and the flexibility that I need in our business, especially with these new ways of working right? How do I look at business resiliency? You know, not just from a you know, something happens, and then how do I recover from it? But also how do I help our, You know, our company and our people then actually spring forward and grow from where we are. So it's gone from a a topic that was happening at the CEO, maybe at the business level. But now it's really also a fundamental CEO and board conversation. And so now we're seeing the CEO is having to present two boards. You know, what is our digital transformation? Are our digital strategy. So I wonder what >>you've seen in that regard. I'm interested in what role cloud plays and supporting those digital initiatives. But more specifically, you know, cloud migration came, you know, off the charts in terms of interest because of co vid. But you had those that that were, you know, deep into cloud had a lot of experience of those maybe not as much. Are you seeing any kind of schism in the marketplace where there's maybe a great advantage to those who really had years of experience on may be a disadvantage to those who didn't or is there kind of an equilibrium you're seeing in the market place? How do you see that playing out? >>Yeah. I mean, you know, What I'm seeing is that I think there used to be a spectrum of CEOs and effect, you know, the ones that were kind of a little bit, you know, you know, forward, ahead on the cloud, both on cloud infrastructure as well, Assassin. Right. And what are the services that we have? And then there were some that were really, um, you know, trying to think about what's the security, you know, implications of the cloud. And, you know, is it more expensive? And you know, So there was this spectrum of CEOs and I think now what's happened is there's such a business imperative that I think CEO s air saying, Look, I'm either gonna survive, you know, in this new world with the agility and the flexibility that I need And so cloud, you know, I'm seeing a lot of CEO is really saying Okay, Cloud is not just fashionable, but it z in and a necessity, right? And we must on we must do it. And I think frankly, the c e. O. S that don't embrace the cloud and that level of agility are going to struggle, right? It's a it's really a personal imperative. for a CEO in addition to sort of for the company. So >>a lot of times we talk about, you know, the three dimensions of people, process and technology, and I'm interested in your thoughts on how cloud has affected those traditional structures and the value chains. I mean, you've got some people are really good a text. Some people are really good at people. Some people are really good at process. Has the cloud affected that is, it upended? It changed it in any way. >>Yeah. I mean, let's let's, like, unpack that a little bit. You know, Dave, because if you think about process, I mean, one of the interesting things about the cloud is that And if you think about the cloud as going all the way from, like I as their sort of infrastructure all the way up the stack toe, actually providing business processes embedded, you know, in in a fast service, then from a process perspective and for CEOs, it's really upended how they think about business process reengineering in their companies. Um, if I think even, you know, five years ago, where you would have ah whole organization, that's, you know, focused on business process reengineering You do that? It takes a long time. You know, you get a consultant, maybe to help you, and then you work through that process. If you look at a SAS service like Anna plan today, where we our goal is, for example, toe orchestrate business performance. We were assassin business planning platform. We've incorporated into our platform that business process. Right. So the role of the CEO relative to business process and effect changes Right now, it's about how the leverage, ah, cloud infrastructure, and then how do you enable the customization is on top of that. But generally speaking, that's a lot easier than having to think about re engineering the whole company. Um, if you think about the technology stock, obviously the cloud, uh, embeds a lot of technology, you know, in the cloud. Right. So you have a lot of native services that are available to you. Um, that is awesome from a talent perspective, you know, because before, maybe you need to have, you know, needed to have database experts or, you know, kubernetes experts. And not that we don't need those today. But many of those capabilities come native in the cloud today. So, in effect, how it helps the CEO is to provide sort of this ecosystem of talent kind of embedded in what the cloud provider does. Right? So >>I wondered. So stay on that for a minute. So remember, before Amazon announced a W s and whether 2006 it was CEO said to me, >>Yeah, I'm thinking >>about maybe I don't need to run my own email, right? So because you have to have seen the SAS ification of of of businesses, which to your point, you know, makes things, uh, simpler and that I can focus on other areas and not to worry about, you know, managing infrastructure to support APS. At the same time you've had this proliferation of cloud you mentioned, of course, that you're with Anna Plan. You see, you got work day, you got Salesforce. You've got service now Oracle, APS and and people struggle. Okay, how do I get these things Talking to whether there's that worried about that data layer. So there's this new level of complexity. How do you see that playing out in the next decade? >>Yeah. You know, we used to say that, you know, we sort of, um, shift. What we do at a certain level and now is an organization we start to look at kind of higher value outcomes, right. And so I see that happening. And you're absolutely right. The conversations that I have with customers now are Hey, um, you know, there's things that are enabled by the cloud, and then on top of that, you need a set of a P i s or connectors or ways to get data in and out, you know, in and out of a particular system or ways to link. In our case, we're linking with Salesforce toe, Anna plan, toe workday or other tools, right? And so you start to think more about the business outcome that you want. The CEO needs to be focused on that, um, instead of maybe, uh, sort of the fundamentals of the technology. Those come, you know, those come for you, and then it's really more about the partnership with the business side. Right to say Okay, what is it that you're trying to do and can I enable that through my you know, cloud architectures, the work days, you know, the adobes or or the sales forces of the world. So I think the conversation is changing. And from my perspective, what's really cool about that is, um it brings the CEO Thio, you know, really makes the CEO of business and thought leader a strategic leader, right, Because, uh, the I t shop is not just talking tech, you know, the top shop has toe talk a lot more about the outcome that they're trying to deliver. >>So I mean, in the early days of cloud, I just wanna pick up on what you just said. I mean, a lot of people in I t's saw the cloud is a threat to their livelihood. And e think I'm inferring from your statements that were largely through that dynamic. And the CEO is now really trying to make the cloud platform for transformation and monetization or whatever other organizational goal might be saving lives or better government. Is >>that sort >>of how you see it, that the role has changed to that? >>I know. I mean, I talked to so many companies, and it's still we're still going through that transition, so I don't think we're completely over the hump of, you know, cloud all day everywhere but a same time. Um, I think what the CEO so really focused on these days is really around business, agility and business outcomes for their partners. By the way, that's one of the things. The second thing, especially these days, is around people, you know, collaboration, communication. How do we, you know, facilitate interaction of people, whether inside or outside of the company on DSO? You know, that's, um that's a very different conversation for the CEO. It doesn't mean that we're not still having the basic conversation of how safe is the cloud. What security do you have built into the cloud, Right, Andi? But I think, frankly, Dave, that we've across the chasm where before it used to be. Hey, I'm a lot more secure on Prem and, you know, given the tremendous focus of the cloud providers and says companies have put on security, um, I see many more companies, you know, feeling very at ease and in fact, telling their organizations right, we actually need to switch to the cloud, including large. Um, you know, large companies that have compliance issues, you know, or like large financial companies. Many of those are making that switch as well. Well, >>it's interesting talk about security, but I think it's kind of a two edged sword, right? Because I think a lot of frankly, I think a lot of executives early days used security as a way to sort of kick the can >>down the road. But >>the reality was cloud, you know better. Worse you could make that argument is different. And so, you know, different concerns people. But it's still a the end of the day. Bad security practices Trump, >>you >>know, good security. And so that's what we've seen so many times that shared responsibility model on DSO. People are still >>learning there, so >>so security is almost this beast in and of itself. I'm interested in your thoughts on on the priorities. I mean, >>our >>customers are they streamlining their their tech investments? I mean, the major focus, as you pointed out on Cloud, has been it's a driver of agility and shifting. Resource is as we talked about. But there's this constant cost pressure, you know, the procurement. Looking at the Amazon Bill, Uh, do you see ah lot of the same going forward? Or do you think the value equation is shifting such that there'll be Maybe, you know, I t is less cost pressure is always gonna be cost pressure. I know, but But more value producer, >>I think I think you're right. I mean, I see it and I see it. Over the last six months, I've seen it really accelerate where CEOs are thinking about three things and one is business resiliency. When I talk about business resiliency, I talk about the ability to recover from crap that happens. You know, where you know, whether it's pandemics or, you know, global events and shifts that companies have to accommodate. Right? So that's one thing that I see them thinking about. The second one that we talked about a little bit is just agility. You know, I see them really focused on that. And the cloud enables that. And, you know, the third one in conversations is really speed innovation, because, um, you know, when companies air talking to cloud providers and particularly SAS cos what I see them talking about is Look, I've got this particular need and it would take me, you know, two years to do it with a legacy player because of, you know, I've got to do this on Prem. But you have the fundamentals built in. And I think I could do it with you in three months. So I think, you know, business Resiliency both to grow and toe recover from stuff. Um, agility and innovation are really three fundamental levers that I see for movement, uh, movement to the cloud. Right? Andi, any one of those that these days I mean, it's funny, uh, depending on who you talk Thio. Any one of those can propel a CEO to make a choice to make that choice. And when they have all of that together, um, they have a lot more, um, lift in effect As a CEO, they have a lot more leverage, right in terms of what they could do for their companies. Well, >>let's stay on innovation. I mean innovation. I've said many times in tech, >>you >>know, for decades it came, came from Moore's Law, it seems, seems so nineties to even say that it's true. So what's going to drive innovation in the in the coming years? I'm interested in your perspective on how machine intelligence and a I n m l on cloud, of course, play into that innovation agenda. >>Yeah. I mean, it's it's interesting, You know, I see it a lot in our business with Anna plan. Um, innovation comes from the ability to bring instead of what you do internally and match it with what's available in the external world. Right? And you mentioned it earlier. Data, You know, data is like the new currency. That's that's, like software, you know, eats the world. Now we talk about data, right? And, um and I think what's really going to drive innovation is being able to have access to the world's data once the company builds this digital DNA, You know, this digital foundation and puts, you know and is able to have access to that data, Then you start to make decisions. You know, you start Thio offer services. Um, you start thio, bring intelligence. Um, that wasn't available before, right? And, um, that's a really powerful thing for any company, whether you're doing, you know, forecasting. And you need to sort of bring the world's data. Whether you're a agricultural company, we talking. And in these days, um, innovation comes in the form of speed, you know, being able to just deliver something new to an audience faster. So to me, the cloud enables, You know, all of that the ability Thio bring in data. And then on top of that, I mean, think about all the A i m l innovation that's happening around the world. We we just launched an offer, actually, um, to be able to dio forecasting intelligent forecasting on top of the cloud we partner with with a W s forecast for that, Um, if we didn't have a cloud platform, you know, to do that and instead of a p i s you know, being digital that way really enables us, uh, the opportunity Thio toe match. You know, one plus one equals one, you know, 100. Really? And bringing the power of that to get to companies together to be ableto enable that type of innovation. >>Well, that that that's interesting. It reminds me of my friends. Ed Walsh is the CEO of a startup called Chaos Search. And you use the statement. He said, where we're standing on the shoulders of the giants, you know what you know, trying not trying to recreate it. And I think you know, you got what you just said is the same thing. You're sort of relying on others to build out cloud infrastructure. So there's a totally left field question. When you hear all the talks about breaking up big tech I >>want Is that a >>relevant to you? Because you figured okay, the clouds gonna be there. It's maybe more about search or it's about, you know, Facebook or, you know, Amazon's dominance. Interestingly, Microsoft's really not in those discussions anymore. They were the center of it >>back. No, no. >>But as a head of development for a company, does that even factor into the equation? And you're kind of not worry about that? >>No. I mean, I'll be honest for me personally. What I do is I compartmentalize my world, right. In a sense, I view I view the partnerships and we have partnerships with Google and AWS and Microsoft and others, Right? So, um, I view those as part of a non opportunity to really provide on ecosystem set of solutions right to customers and those air very powerful. I think those partnerships enable companies like ours, like Sasse companies, to innovate faster, right? And so I compartmentalize and I say those things are are wonderful. I don't know why you would want to break up those companies at the same time. Um, you know, part of what you're referring Thio, you know, has to do with, um more the social and the consumer elements of what's going on. But as a business leader, um, I really I really focused on what the power is, particularly in the enterprise. What is it that we can do for global enterprise companies? And at least in my mind, those two things tend to be separate. >>Couple of things, you said they're triggered my mind. One was ecosystems. We've been talking about data. One of our guests on this program, Alan Nance, has been talking about ecosystems and the power of ecosystems. And I definitely see Cloud is a platform to allow data sharing across those those clouds and then to form ecosystems and share data in ways that we really couldn't have, you know, half a decade or even you no longer ago. And that seems to be where ah lot of the innovation is going to occur. Some of the people talk about the flywheel effect, but it's the power of many versus the resource is of, you know, a few. >>And I'm such a big believer in the ecosystem play. And part of that is because, um, frankly, even over the last 20 years, that the skills that are required and the knowledge that required that is required is so specialized. Dave, you know, if you think about, you know, a I m l and all the algorithms that we need to know when the innovation that's happening there. And so I really don't think that there's any one company that can serve a customer alone, right? And if you think about it from a customer perspective, you know they're made up of their business is made up of needs from a lot of different parties that they're putting together, you know, to accommodate their business outcome. And so the only way to play right now in tech is is in a collaborative way in an ecosystem way. I think the mawr that companies like ours worked with other companies on these partnerships. And frankly, by the way, I think in the past, many companies that have made bold announcements and they would say, Oh, you know, I'm partnering with so and so and I've got this great partner, you know, partnership. And then nothing would happen. You know, like it was just a lot of, you know, talk. But I think what's actually happening now and it's enabled by the cloud, is, um, we have much more of a show me culture, right? We can we can actually say. Okay, well, let's say, uh, Anna plan is partnering with Google. Show me. You know, show me what you're actually doing. And I see our customers, um, asking for references of how these ecosystem partnerships air playing. Um, and, uh, because these stories air out there mawr, I think partnerships are actually much more feasible and and really and pragmatic. Yeah. >>Anna, we call those Barney deals, you know, I love you. You love me, would do a press release, and then nothing ever happens. >>That's right. That's right. And I think that Z that's not gonna work. Going forward day, right? People are asking for a lot more transparency. And so when we think about ecosystems, they really want the meat on the bone, right? They don't want just, uh, announcements that don't really help their business move forward. Yeah, >>And you know the other thing to the come back to data. It's always comes back to data, right? Every conversation. But the data that's created out of that ecosystem is gonna throw off, you know, new capabilities and new data products, data services. And that, to me, is a really exciting, you know, new chapter, I think of cloud. >>Yeah, and it's interesting. You know, the conversations I'm having now are are about data and believe it or not, also about metadata, right? Because people are trying to analyze what's happening with the cloud. You know, among cloud providers what our customers doing with the data, right? How are they using data? How often are they accessing data? Um, security. You know, from that perspective, looking at who's accessing? Accessing what? So, um, the data conversation in the metadata conversation are truly enabled by the cloud and their their key. And they weren't that easy to do in a prior, you know, legacy sort of environment. There's >>a great point. I'm glad you brought that up, because legacy, environment, all the all that metadata that data about the data is locked inside of these systems. And if you're gonna go across clouds and you're gonna have it secure and govern. You've gotta have that metadata visibility and a point of control that actually can see that and and can manage it. So thank you for that at that point. And thank you for coming on the on the Cuban participating. The Cuban cloud has been great having you. >>Thank you so much for having me. It's been a pleasure. >>Alright, Keep it right there. Everybody mawr from the Cuban cloud right after this short break.

Published Date : Jan 18 2021

SUMMARY :

It's great to see you again. And I'm so excited to be here with you again, so hopefully we'll be doing We've heard a lot, of course, in the past couple of years, a lot of it was lip service, is that it's gone from being kind of a good to have, you know, But more specifically, you know, cloud migration came, you know, off the charts in terms of interest of CEOs and effect, you know, the ones that were kind of a little bit, you know, a lot of times we talk about, you know, the three dimensions of people, process and technology, I mean, one of the interesting things about the cloud is that And if you think about the So stay on that for a minute. you know, managing infrastructure to support APS. you know, cloud architectures, the work days, you know, the adobes or So I mean, in the early days of cloud, I just wanna pick up on what you just said. so I don't think we're completely over the hump of, you know, cloud all day everywhere but down the road. And so, you know, different concerns people. And so that's what we've seen so many times that shared responsibility the priorities. But there's this constant cost pressure, you know, the procurement. You know, where you know, whether it's pandemics or, I mean innovation. know, for decades it came, came from Moore's Law, it seems, seems so nineties to even say that You know, one plus one equals one, you know, 100. And I think you know, you know, Facebook or, you know, Amazon's dominance. No, no. Um, you know, part of what you're referring Thio, couldn't have, you know, half a decade or even you no longer ago. that they're putting together, you know, to accommodate their business outcome. Anna, we call those Barney deals, you know, I love you. And I think that Z that's not gonna work. to me, is a really exciting, you know, new chapter, I think of cloud. in a prior, you know, legacy sort of environment. And thank you for coming on the on the Cuban participating. Thank you so much for having me. Everybody mawr from the Cuban cloud right after this short break.

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Michael Sotnick, Pure Storage & Rob Czarnecki, AWS Outposts | AWS re:Invent 2020 Partner Network Day


 

>>from >>around the globe. It's the Cube with digital coverage of AWS reinvent 2020. Special coverage sponsored by AWS Global Partner Network. >>Hi. Welcome to the Cube. Virtual and our coverage of AWS reinvent 2020 with special coverage of a PM partner experience. I'm John for your host. We are the Cube. Virtual. We can't be there in person with a remote. And our two next guests are We have pure storage. Michael Slotnick, VP of Worldwide Alliances, Pure storage. And Robert Czarnecki, principal product manager for a U. S. Outposts. Welcome to the Cube. >>Wonderful to be here. Great to see you. And thanks for having us, >>Michael. Great to see you pure. You guys had some great Momenta, um, earnings and some announcements. You guys have some new news? We're here. Reinvent all part of a W s and outpost. I want to get into it right away. Uh, talk about the relationship with AWS. I know you guys have some hot news. Just came out in late November. We're here in the event. All the talk is about new higher level services. Hybrid edge. What do you guys doing? What's the story? >>Yeah, Look, I gotta tell you the partnership with AWS is a very high profile and strategic partnership for pure storage. We've worked hard with our cloud block store for AWS, which is an extensive bility solution for pure flash array and into a W s. I think the big news and one of things that we're most proud of is the recent establishment of pure being service ready and outpost ready. And the first and Onley on Prem storage solution and were shoulder to shoulder with AWS is a W s takes outpost into the data center. Now they're going after key workloads that were well known for. And we're very excited Thio, partner with AWS in that regard, >>you know, congratulations to pure. We've been following you guys from the beginning since inception since it was founded startup. And now I'll see growing public company on the next level kind of growth plan. You guys were early on all this stuff with with with flash with software and cloud. So it's paying off. Rob, I wanna get toe Outpost because this was probably most controversial announcements I've ever covered at reinvent for the past eight years. It really was the first sign that Andy was saying, You know what? We're working backwards from the customers and they all are talking Hybrid. We're gonna have Outpost. Give us the update. What kind of workloads and verticals are seeing Success without post? Now that that's part of the portfolio, How does it all working out? Give us the update on the workloads in the verticals. >>Absolutely. Although I have to say I'd call it more exciting than controversial. We're so excited about the opportunities that outpost opened for our customers. And, you know, customers have been asking us for years. How can we bring AWS services to our data centers? And we thought about it for a long time. And until until we define the outpost service, we really I thought we could do better. And what outpost does it lets us take those services that customers are familiar with? It lets us bring it to their data center and and one of the really bright spots over the past year has just been how many different industries and market segments have shown interest. Outpost right. You could have customers, for example, with data residency needs, those that have to do local data processing. Uh, maybe have Leighton see needs on a specific workload that needs to run near their end users. We're just folks trying to modernize their data center, and that's a journey. That transformation takes time, right? So So Outpost works for all of those customers. And one of the things that's really become clear to us is that to enable the success that we think L Post can have, we need to meet customers where they are. And and one of the fantastic things about the outpost ready program is many of those customers air using pure and they have pure hardware and way. Send an outpost over to the pure lab recently, and I have to tell you a picture of those two racks next to each other looks really good. >>You know, 20 used to kind of welcome back my controversial comments. You know, I meant in the sense of that's when Cloud really got big into the enterprise and you have to deal with hybrid. So I do think it's exciting because the edges a big theme here. Can you just share real quick before I get in some of the pure questions on this edge piece with the hybrid because what what's the customer need? And when you talk to customers, I know you guys, you know, really kind of work backwards from the customer. What are their needs? What causes them to look at Outpost as part of their hybrid? What's the Keith consideration? >>Yeah, so? So there are a couple of different needs. John, right? One, for example, is way have regions and local zones across the globe. But we're not everywhere and and their their data residency regulations that they're becoming increasingly common and popular. So customers I come to us and say, Look, I really need to run, for example, of financial services workload. It needs to be in Thailand, and we don't have a reason or local zone in Thailand. But we could get him an outpost to to places where they need to be right. So the that that requirement to keep data, whether it's by regulation or by a contractual agreement, that's a that's a big driver. The other pieces there's There's a tremendous amount of interest in the that top down executive sponsorship across enterprise customers to transform their operations right to modernize their their digital approach but there, when they actually look a look at their estate, they do see an awful lot of hardware, and that's a hard challenge. Thio Plan the migration when you could bring an outpost right into that data center. It really makes it much easier because AWS is right there. There could be a monolithic architecture that it doesn't lend well toe having part of the workload running in the region, part of the workload running in their data center. But with an outpost, they can extend AWS to their data center, and that just makes it so much easier for them to get started on their digital transformation. >>Michael, this is This is the key trend. You guys saw early Cloud operations on premise. It becomes cloud ified at that point when you have Dev ops on on Premises and then cloud pure cloud for bursting all that stuff. And now you've got the edge exploding as well of growth and opportunity. What causes the customer to get the pure option on outputs? What's the What's the angle for you guys? Obviously storage, you get data and I can see this whole Yeah, there's no region and certainly outpost stores data, and that's a requirement for a lot of, you know, certainly global customers and needs. What's the pure angle on this? >>Yeah, I appreciate that. And appreciate Rob's comments around what AWS sees in the wild in terms of yours footprint in the market share that we've established his company over 11 years in business and, you know, over eight years of shipping product. You know, what I would tell you is one of the things that that a lot of people misses the simplicity and the consistency that air characteristically, you know very much in the AWS experience and equally within the pure experience and that that's really powerful. So as we were successful in putting pure into workloads that, you know, for for all the reasons that Rob talked about right data gravity, you know, the the regulatory issues, you know, just application architecture and its inability to move to the public cloud. Um, you know, our predictability are simplicity. Are consistency really match with the costumers getting with other work clothes that they had in AWS? And so with a W S outposts that's really bringing to the customer that single pane of glass to manage their entire environment. And so we saw that we made the three year investment in Outpost. Is Rob said Just having our solution? Inp Yours Data center. It's set up and running today with a solution built on flash Blade, which is our unstructured data solution and, you know, delivering fantastic performance results in a I and ML workloads. We see the same opportunity within backup and disaster recovery workloads and into analytics and then equally the opportunity toe build. You know, Flash Ray and our other storage solutions, and to build architectures with outposts in our data center and bring them to market >>real quick just to follow up on that. What use cases are you seeing that are most successful without post and in general in general, how do you guys get your customers to integrate with the rest of, uh, their environment? Because you you no one's got. Now this operating environments not just cloud public, is cloud on premise and everything else. >>Yeah, you know what's cool is, and then Rob hit right on. It is the the wide range of industries and the wide range of use cases and workloads that air finding themselves attracted to the outpost offering on DSO. You know, without a doubt there's gonna be, You know, I think what people would immediately believe ai and ml workloads and the importance of having high performance storage and to have a high performance outpost environment, you know, as close to the center as possible of those solutions. But it doesn't stop there. Traditional virtualized database workloads that for reasons of application architecture, aren't candidates to move. AWS is public cloud offering our great fit for outpost and those air workloads that we've always traditionally been successful within the market and see a great opportunity. Thio, you know, build on that success as an outpost partner. >>Rob, I gotta ask, you last reinvent when we're in person. When we had real life back then e was at the replay party and hanging out, and this guy comes out to me. I don't even know who he was. Obviously big time engineer over there opens his hand up and shows me this little processor and I'm like, closes and he's like and I go take a picture and it was like freaking out. Don't take a picture. It was it was the big processor was the big, uh, kind of person. Uh, I think it was the big monster. And it was just so small. See the innovation and hard where you guys have done a lot, there s that's cool. I like get your thoughts on where the future is going there because you've got great hardware innovation, but you got the higher level services with containers. I know you guys took your time. Containers are super important because that's going to deal with that. So how do you look at that? You got the innovation in the hardware check containers. How does that all fit in? Because you guys have been making a lot of investments in some of these cloud native projects. What's your position on that? >>You know, it's all part of one common story, John right customers that they want an easy path to delivering impact for their business. Right. And, you know, you've heard us speak a lot over the past few years about how we're really seeing these two different types of customers. We have those customers that really loved to get those foundational core building blocks and stitch them together in a creative way. But then you have more and more customers that they wanna. They wanna operate at a different level, and and that's okay. We want to support both of them. We want to give both of them all the tools that they need. Thio spend their time and put their resource is towards what differentiates their business and just be able to give them support at whatever level they need on the infrastructure side. And it's fantastic that are combination of investments in hardware and services. And now, with Outpost, we can bring those investments even closer to the customer. If you really think about it that way, the possibilities become limitless. >>Yeah, it's not like the simplicity asked, but it was pretty beautiful to the way it looks. It looks nice. Michael. Gotta ask you on your side. A couple of big announcements over that we've been following from pure looking back. You already had the periods of service announcement you bought the port Works was acquisition. Yeah, that's container management. Across the data center, including outposts you got pure is a service is pure. Is the service working with outpost and how and if so, how and what's the consumption model for customers there. >>Yeah, thanks so much, John. And appreciate you following us the way that you do it. Zits meaningful and appreciate it. Listen, you know, I think the customers have made it clear and in AWS is, you know, kind of led the way in terms of the consumption and experience expectations that customers have. It's got to be consumable. They've got to pay for what they use. It's got to be outcome oriented and and we're doing that with pure is a service. And so I think we saw that early and have invested in pure is a service for our customers. And, you know, we look at the way we acquired outposts as ah customer and a partner of AWS aan dat is exactly the same way customers can consume pure. You know, all of our solutions in a, you know, use what you need, pay for what you use, um, environment. And, you know, one of the exciting things about AWS partnership is its wide ranging and one of the things that AWS has done, I think world class is marketplace. And so we're excited to share with this audience, you know, really? On the back of just recent announcement that, pure is the service is available within the AWS marketplace. And so you think about the, you know, simplicity and the consistency that pure and AWS delivered to the market. AWS customers demand that they get that in the marketplace, and and we're proud to have our offerings there. And Port Works has been in the marketplace and and will continue to be showcased from a container management standpoint. So as those workloads increasingly become, you know, the cloud native you know, Dev Ops, Containerized workloads. We've got a solution and to end to support >>that great job. Great insight. Congratulations to pure good moves as making some good moves. Rob, I want to just get to the final word here on Outpost again. Great. Everyone loves this product again. It's a lot of attention. It's really that that puts the operating models cloud firmly on the in the on premise world for Amazon opens up a lot of good conversation and business opportunities and technical integrations or are all around you. So what's your message to the ecosystem out there for outposts? How do I What's the what's the word? I wanna do I work with you guys? How do I get involved? What are some of the opportunities? What's your position? How do you talk to the ecosystem? >>Yeah, You know, John, I think the best way to frame it is we're just getting started. We've got our first year in the books. We've seen so many promising signals from customers, had so many interesting conversations that just weren't possible without outposts. And, uh, you know, working with partners like pure and expanding our outpost. Ready program is just the beginning. Right? We launched back in September. We've We've seen another meaningful set of partners come out. Uh, here it reinvent, and we're gonna continue toe double down on both the outpost business, but specifically on on working with our partners. I think that the key to unlocking the magic of outpost is meeting customers where they are. And those customers are using our partners. And there's no reason that it shouldn't just work when they move there. Their partner based workload from their existing infrastructure right over to the outpost. >>All right, I'll leave it there. Michael saw the VP of worldwide alliances that pier storage congratulations. Great innovation strategy It's easy to do alliances when you've got a great product and technology congratulated. Rob Kearney Key principle product manager. Outpost will be speaking more to you throughout the next couple of weeks. Here at Reinvent Virtual. Thanks for coming. I appreciate it. >>Thank you. Thank you. >>Okay. So cute. Virtual. We are the Cube. Virtual. We wish we could be there in person this year, but it's a virtual event. Over three weeks will be lots of coverage. I'm John for your host. Thanks for watching.

Published Date : Dec 3 2020

SUMMARY :

It's the Cube with digital coverage We are the Cube. Great to see you. Great to see you pure. And the first and Onley on Prem storage And now I'll see growing public company on the next level kind of growth plan. Send an outpost over to the pure lab recently, and I have to tell you a picture of those two racks next to I meant in the sense of that's when Cloud really got big into the enterprise and you So the that that requirement to keep data, What's the What's the angle for you guys? the the regulatory issues, you know, just application architecture and its inability in general in general, how do you guys get your customers to integrate with the rest of, the importance of having high performance storage and to have a high performance outpost See the innovation and hard where you guys have done And, you know, you've heard us speak a lot You already had the periods of service announcement you bought the port Works was acquisition. to share with this audience, you know, really? It's really that that puts the And, uh, you know, working with partners like pure and expanding our outpost. Outpost will be speaking more to you throughout the next couple of weeks. Thank you. We are the Cube.

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Anthony Brooks-Williams, HVR | CUBE Conversation, September 2020


 

>> Narrator: From theCUBE's studios in Palo Alto in Boston, connecting with thought leaders all around the world, this is a CUBE conversation. >> Hello everyone, this is Dave Vellante. Welcome to this CUBE conversation. We got a really cool company that we're going to introduce you to, and Anthony Brooks Williams is here. He's the CEO of that company, HVR. Anthony, good to see you. Thanks for coming on. >> Hey Dave, good to see you again, appreciate it. >> Yeah cheers, so tell us a little bit about HVR. Give us the background of the company, we'll get into a little bit of the history. >> Yeah sure, so at HVR we are changing the way companies routes and access their data. And as we know, data really is the lifeblood of organizations today, and if that stops moving, or stop circulating, well, there's a problem. And people want to make decisions on the freshest data. And so what we do is we move critical business data around these organizations, the most predominant place today is to the cloud, into platforms such as Snowflake, where we've seen massive traction. >> Yeah boy, have we ever. I mean, of course, last week, we saw the Snowflake IPO. The industry is abuzz with that, but so tell us a little bit more about the history of the company. What's the background of you guys? Where did you all come from? >> Sure, the company originated out of the Netherlands, at Amsterdam, founded in 2012, helping solve the issue that customer's was having moving data efficiently at scale across all across a wide area network. And obviously, the cloud is one of those endpoint. And therefore a company, such as the Dutch Postal Service personnel, where today we now move the data to Azure and AWS. But it was really around how you can efficiently move data at scale across these networks. And I have a bit of a background in this, dating back from early 2000s, when I founded a company that did auditing recovery, or SQL Server databases. And we did that through reading the logs. And so then sold that company to Golden Gate, and had that sort of foundation there, in those early days. So, I mean again, Azure haven't been moving data efficiently as we can across these organizations with it, with the key aim of allowing customers to make decisions on the freshest data. Which today's really, table stakes. >> Yeah, so, okay, so we should think about you, as I want to invoke Einstein here, move as much data as you need to, but no more, right? 'Cause it's hard to move data. So your high speeds kind of data mover, efficiency at scale. Is that how we should think about you? >> Absolutely, I mean, at our core, we are CDC trades that capture moving incremental workloads of data, moving the updates across the network, you mean, combined with the distributed architecture that's highly flexible and extensible. And these days, just that one point, customers want to make decisions on us as much as they can get. We have companies that we're doing this for, a large apparel company that's taking some of their not only their core sales data, but some of that IoT data that they get, and sort of blending that together. And given the ability to have a full view of the organization, so they can make better decisions. So it's moving as much data as they can, but also, you need to do that in a very efficient way. >> Yeah, I mean, you mentioned Snowflake, so what I'd like to do is take my old data warehouse, and whatever, let it do what it does, reporting and compliance, stuff like that, but then bring as much data as I need into my Snowflake, or whatever modern cloud database I'm using, and then apply whatever machine intelligence, and really analyze it. So really that is kind of the problem that you're solving, is getting all that data to a place where it actually can be acted on, and turned into insights, is that right? >> Absolutely, I mean, part of what we need to do is there's a whole story around multi-cloud, and that's obviously where Snowflake fit in as well. But from our point of views of supporting over 30 different platforms. I mean data is generated, data is created in a number of different source systems. And so our ability to support each of those in this very efficient way, using these techniques such as CDCs, is going to capture the data at source, and then weaving it together into some consolidated platform where they can do the type of analysis they need to do on that. And obviously, the cloud is the predominant target system of choice with something like a Snowflake there in either these clouds. I mean, we support a number of different technologies in there. But yeah, it's about getting all that data together so they can make decisions on all areas of the business. So I'd love to get into the secret sauce a little bit. I mean we've heard luminaries like Andy Jassie stand up at last year at Reinvent, he talked about Nitro, and the big pipes, and how hard it is to move data at scale. So what's the secret sauce that you guys have that allow you to be so effective at this? >> Absolutely, I mean, it starts with  how you going to acquire data? And you want to do that in the least obtrusive way to the database. So we'll actually go in, and we read the transaction logs of each of these databases. They all generate logs. And we go read the logs systems, all these different source systems, and then put it through our webs and secret sauce, and how we how we move the data, and how we compress that data as well. So, I mean, if you want to move data across a wide area network, I mean, the technique that a few companies use, such as ourselves, is change data capture. And you're moving incremental updates, incremental workloads, the change data across a network. But then combine that with the ability that we have around some of the compression techniques that we use, and, and then just into very distributed architecture, that was one of the things that made me join HVR after my previous experiences, and seeing that how that really fits in today's world of real time and cloud. I mean, those are table stakes things. >> Okay, so it's that change data capture? >> Yeah. >> Now, of course, you've got to initially seed the target. And so you do that, if I understand you use data reduction techniques, so that you're minimizing the amount of data. And then what? Do you use asynchronous methodologies, dial it down, dial it up, off hours, how does that work? >> Absolutely, exactly what you've said they mean. So we're going to we're, initially, there's an initial association, or an initial concept, where you take a copy of all of that data that sits in that source system, and replicating that over to the target system, you turn on that CDC mechanism, which is then weaving that change data. At the same time, you're compressing it, you're encrypting it, you're making sure it's highly secure, and loading that in the most efficient way into their target systems. And so we either do a lot of that, or we also work with, if there's a ETL vendor involved, that's doing some level of transformations, and they take over the transformation capabilities, or loading. We obviously do a fair amount of that ourselves as well. But it depends on what is the architecture that's in there for the customer as well. The key thing is that what we also have is, we have this compare and repair ability that's built into the product. So we will move data across, and we make sure that data that gets moved from A to B is absolutely accurate. I mean people want to know that their data can move faster, they want it to be efficient, but they also want it to be secure. They want to know that they have a peace of mind to make decisions on accurate data. And that's some stuff that we have built into the products as well, supported across all the different platforms as well. So something else that just sets us apart in that as well. >> So I want to understand the business case, if you will. I mean, is it as simple as, "Hey, we can move way more data faster. "We can do it at a lower cost." What's the business case for you guys, and the business impact? >> Absolutely, so I mean, the key thing is the business case is moving that data as efficiently as we can across this, so they can make these decisions. So our biggest online retailer in the US uses us, on the biggest busiest system. They have some standard vendors in there, but they use us, because of the scalability that we can achieve there, of making decisions on their financial data, and all the transactions that happen between the main E-commerce site, and all the third party vendors. That's us moving that data across there as efficiently as they can. And first we look at it as pretty much it's subscription based, and it's all connection based type pricing as well. >> Okay, I want to ask you about pricing. >> Yeah. >> Pricing transparency is a big topic in the industry today, but how do you how do you price? Let's start there. >> Yeah, we charge a simple per connection price. So what are the number of source systems, a connection is a source system or a target system. And we try to very simply, we try and keep it as simple as possible, and charge them on the connections. So they will buy a packet of five connections, they have source systems, two target systems. And it's pretty much as simple as that. >> You mentioned security before. So you're encrypting the data. So your data in motion's encrypted. What else do we need to know about security? >> Yeah, you mean, that we have this concept and how we handle, and we have this wallet concept, and how we integrate with the standard security systems that those customers have already, in the in this architecture. So it's something that we're constantly doing. I mean, there's there's a data encryption at rest. And initially, the whole aim is to make sure that the customer feels safe, that the data that is moving is highly secure. >> Let's talk a little bit about cloud, and maybe the architecture. Are you running in the cloud, are you running on prem, both, across clouds. How does that work? >> Yeah, all of the above. So I mean, what we see today is majority of the data is still generated on prem. And then the majority of the talks we see are in the cloud, and this is not a one time thing, this is continuous. I mean, they've moved their analytical workload into the cloud. You mean they have these large events a few times a year, and they want the ability to scale up and scale down. So we typically see you mean, right now, you need analytics, data warehouses, that type of workload is sitting in the cloud, because of the elasticity, and the scalability, and the reasons the cloud was brought on. So absolutely, we can support the cloud to cloud, we can support on prem to cloud, I think you mean, a lot of companies adopting this hybrid strategy that we've seen certainly for the foreseeable next five years. But yeah, absolutely. The source of target systems considered on prem or in the cloud. >> And where's the point of control? Is it wherever I want it to be? >> Absolutely. >> Is it in one of the clouds on prem? >> Yeah absolutely, you can put that point of control where you want it to be. We have a concept of agents, these agents search on the source and target systems. And then we have the, it's at the edge of your brain, the hub that is controlling what is happening. This data movement that can be sitting with a source system, separately, or on target system. So it's highly extensible and flexible architecture there as well. >> So if something goes wrong, it's the HVR brain that helps me recover, right? And make sure that I don't have all kinds of data corruption. Maybe you could explain that a little bit, what happens when something goes wrong? >> Yeah absolutely, I mean, we have things that are built into the product that help us highlight what has gone wrong, and how we can correct those. And then there's alerts that get sent back to us to the to the end customer. And there's been a whole bunch of training, and stuff that's taken place for then what actions they can take, but there's a lot of it is controlled through HVR core system that handles that. So we are working next step. So as we move as a service into more of an autonomous data integration model ourselves, whichever, a bunch of exciting things coming up, that just takes that off to the next levels. >> Right, well Golden Gate Heritage just sold that to Oracle, they're pretty hardcore about things like recovery. Anthony, how do you think about the market? The total available market? Can you take us through your opportunity broadly? >> Yeah absolutely, you mean, there's the core opportunity in the space that we play, as where customers want to move data, they don't want to do data integration, they want to move data from A to B. There's those that are then branching out more to moving a lot of their business workloads to the cloud on a continuous basis. And then where we're seeing a lot of traction around this particular data that resides in these critical business systems such as SAP, that is something you're asking earlier about, what are some core things on our product. We have the ability to unpack, to unlock that data that sits in some of these SAP environments. So we can go, and then decode this data that sits between these cluster pool tables, combine that with our CDC techniques, and move their data across a network. And so particularly, sort of bringing it back a little bit, what we're seeing today, people are adopting the cloud, the massive adoption of Snowflake. I mean, as we see their growth, a lot of that is driven through consumption, why? It's these big, large enterprises that are now ready to consume more. We've seen that tail wind from our perspective, as well as taking these workloads such as SAP, and moving that into something like these cloud platforms, such as a Snowflake. And so that's where we see the immediate opportunity for us. And then and then branching out from there further, but I mean, that is the core immediate area of focus right now. >> Okay, so we've talked about Snowflake a couple of times, and other platforms, they're not the only one, but they're the hot one right now. When you think about what organizations are doing, they're trying to really streamline their data pipeline to get to turn raw data into insights. So you're seeing that emerging organizations, that data pipeline, we've been talking about it for quite some time. I mean, Snowflake, obviously, is one piece of that. Where's your value in that pipeline? Is it all about getting the data into that stream? >> Yeah, you just mentioned something there that we have an issue internally that's called raw data to ready data. And that's about capturing this data, moving that across. And that's where we building value on that data as well, particularly around some of our SAP type initiatives, and solutions related to that, that we're bringing out as well. So one it's absolutely going in acquiring that data. It's then moving it as efficiently as we can at scale, which a lot of people talk about, we truly operate at scale, the biggest companies in the world use us to do that, across there and giving them that ability to make decisions on the freshest data. Therein lies the value of them being able to make decisions on data that is a few seconds, few minutes old, versus some other technology they may be using that takes hours days. You mean that is it, keeping large companies that we work with today. I mean keeping toner paper on shelves, I mean one thing that happened after COVID. I mean one of our big customers was making them out their former process, and making the shelves are full. Another healthcare provider being able to do analysis on what was happening on supplies from the hospital, and the other providers during this COVID crisis. So that's where it's a lot of that value, helping them reinvent their businesses, drive down that digital transformation strategy, is the key areas there. No data, they can't make those type of decisions. >> Yeah, so I mean, your vision really, I mean, you're betting on data. I always say don't bet against the data. But really, that's kind of the premise here. Is the data is going to continue to grow. And data, I often say data is plentiful insights aren't. And we use the Broma you said before. So really, maybe, good to summarize the vision for us, where you want to take this thing? Yeah, absolutely so we're going to continue building on what we have, making it easier to use. Certainly, as we move, as more customers move into the cloud. And then from there, I mean, we have some strategic initiatives of looking at some acquisitions as well, just to build on around offering, and some of the other core areas. But ultimately, it's getting closer to the business user. In today's world, there is many IT tech-savvy people sitting in the business side of organization, as they are in IT, if not more. And so as we go down that flow with our product, it's getting closer to those end users, because they're at the forefront of wanting this data. As we said that the data is the lifeblood of an organization. And so given an ability to drive the actual power that they need to run the data, is a core part of that vision. So we have some some strategic initiatives around some acquisitions, as well, but also continue to build on the product. I mean, there's, as I say, I mean sources and targets come and go, there's new ones that are created each week, and new adoptions, and so we've got to support those. That's our table stakes, and then continue to make it easier to use, scale even quicker, more autonomous, those type of things. >> And you're working with a lot of big companies, the company's well funded if Crunchbase is up to date, over $50 million in funding. Give us up right there. >> Yeah absolutely, I mean a company is well funded, we're on a good footing. Obviously, it's a very hot space to be in. With COVID this year, like everybody, we sat down and looked in sort of everyone said, "Okay well, let's have a look how "this whole thing's going to shake out, "and get good plan A, B and C in action." And we've sort of ended up with Plan A plus, we've done an annual budget for the year. We had our best quarter ever, and Q2, 193% year over year growth. And it's just, the momentum is just there, I think at large. I mean obviously, it sounds cliche, a lot of people say it around digital transformation and COVID. Absolutely, we've been building this engine for a few years now. And it's really clicked into gear. And I think projects due to COVID and things that would have taken nine, 12 months to happen, they're sort of taking a month or two now. It's been getting driven down from the top. So all of that's come together for us very fortunately, the timing has been ideal. And then tie in something like a Snowflake traction, as you said, we support many other platforms. But all of that together, it just set up really nicely for us, fortunately. >> That's amazing, I mean, with all the turmoil that's going on in the world right now. And all the pain in many businesses. I tell you, I interview people all day every day, and the technology business is really humming. So that's awesome to hear that you guys. I mean, especially if you're in the right place, and data is the place to be. Anthony, thanks so much for coming on theCUBE and summarizing your thoughts, and give us the update on HVR, really interesting. >> Absolutely, I appreciate the time and opportunity. >> Alright, and thank you for watching everybody. This is Dave Vellante for theCUBE, and we'll see you next time. (upbeat music)

Published Date : Sep 21 2020

SUMMARY :

leaders all around the world, that we're going to introduce you to, Hey Dave, good to see bit of the history. and if that stops moving, What's the background of you guys? the data to Azure and AWS. Is that how we should think about you? And given the ability to have a full view So really that is kind of the problem And obviously, the cloud is that we have around some of And so you do that, and loading that in the most efficient way and the business impact? that happen between the but how do you how do you price? And we try to very simply, What else do we need that the data that is and maybe the architecture. support the cloud to cloud, And then we have the, it's And make sure that I don't have all kinds that are built into the product Heritage just sold that to Oracle, in the space that we play, the data into that stream? that we have an issue internally Is the data is going to continue to grow. the company's well funded And it's just, the momentum is just there, and data is the place to be. the time and opportunity. and we'll see you next time.

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Nutanix APJ Regional | Nutanix Special Cloud Announcement Event


 

>> Male's Voice: From around the globe, its theCUBE. With digital coverage of a special announcement, brought to you by Nutanix. (soft music) >> Hi, I'm Stu Miniman. And welcome to this special announcement for Nutanix, about some new product releases in the public cloud. To help us kick this off for the Asia Pacific and Japan region. Happy to welcome to the program Jordan Reizes, who's the vice president of marketing, for APJ and Nutanix. Jordan, help us introduce it. Thanks Stu. So today we're really pleased to announce Nutanix Clusters, availability in Asia Pacific and Japan, at the same time as the rest of the world. And we think this technology is really important to our geographically dispersed customers, all across the region, in terms of helping them, On-Ramp to the cloud. So, we're really excited about this launch today. And Stu, I can't wait to see the rest of the program. And make sure you stay tuned at the end, for our interview with our CTO, Justin Hurst. Who's going to be answering a bunch of questions that are really specific to the APJ region. >> All right, thank you so much Jordan, for helping us kick this off. We're now going to cut over to my interview with Monica and Tarkan, with the news. >> Hi, I'm Stu Miniman. And I want to welcome you to this special event that we are doing with Nutanix. Of course, in 2020 many things have changed. And that has changed some of the priorities, for many companies out there. Acceleration of cloud adoption, absolutely have been there. I've talked to many companies that were dipping their toe, or thinking about, where they were going to cloud. And of course it's rapidly moved to accelerate to be able to leverage work from home, remote contact centers, and the like. So, we have to think about how we can accelerate what's happening, and make sure that our workforce, and our customers are all taken care of. So, one of the front seats of this, is of course, companies working to help modernize customers out there. And, Nutanix is part of that discussion. So, I want to welcome to join us for this special discussion of cloud and Nutanix. I have two of our CUBE alumnus. First of all, we have Monica Kumar. She's the senior vice president of product, with Nutanix. And Tarkan Maner, who's a relative newcomer. Second time on theCUBE, in his new role many time guests. Previously, Tarkan is the chief commercial officer with Nutanix. Monica and Tarkan, thank you so much for joining us. >> Thank you so much. So happy to be back on theCUBE. >> Yeah, thank you. >> All right. So, Tarkan as I was teeing up, we know that, IT staffs in general, CIO specifically, and companies overall, are under a lot of pressure in general. But in 2020, there are new pressures on them. So, why don't you explain to us, the special cloud announcement. Tell us, what's Nutanix launching, and why it's so important today. >> So, Stu first of all, thank you. And glad to be here with Monica. And basically you and I, spend some time with a few customers in the past few weeks and months. I'll tell you, the things in our industry are changing at a pace that we never seen before. Especially with this pandemic backdrop, as we're going through. And obviously, all the economic challenges that creates beyond the obviously, health challenges and across the world, all the pain it creates. But also it creates some opportunities for our customers and partners to deliver solutions to our enterprise customers, and commercial customers, and in a public sector customers, in multiple industries. From healthcare, obviously very importantly, to manufacturing, to supply chains, and to all the other industries, including financial services and public sector again. So in that context, Monica knows as well as she's our leader. You know, our strategy, we're putting lots of effort in this new multi-class strategy as a company. As you know, is too well, Nutanix wrote the book, in digital infrastructures with its own private, (mumbles) infrastructure story. Now they're taking that next level, via our data center solutions, via DevOps solutions, and end user computer solutions. Now, the multicloud fashion, working with partners like AWS. So, in this launch, we have our new, hybrid cloud infrastructure, Nutanix Clusters product now available in the AWS. We are super excited. We have more than 20 tech firms, and customers, and partners at sealable executive level support in this big launch. Timing is usually important, because of this pandemic backdrop. And the goal is obviously to help our customers save money, focus what's important for them, save money for them, and making sure they streamlined their IT operation. So it's a huge launch for us. And we're super excited about it. >> Yeah. And the one thing I would add too, what Tarkan said too is, look, we talk to a lot of customers, and obviously cloud is the constant, in terms of enabling innovation. But I think more with COVID, what's on top of mind is also how do we use cloud for innovation? But really be intelligent about cost optimization. So with this new announcement, what we are excited about is we're bringing, making really a hybrid cloud reality, across public and private cloud. But also making sure customers, get the cost efficiency they need, when they're deploying the solution. So we are super excited to bring true hybrid cloud offering with AWS to the market today. >> Well, I can tell you Nutanix cluster is absolutely one of the exciting technologies I've enjoyed, watching and getting ready for. And of course, a partnership with the largest public cloud player out there AWS, is really important. When I think about Nutanix from the earliest days, the word that we always used for the HI Space and Nutanix specifically, was simplicity. Anybody in the tech space know that, true simplicity is really hard to do. When I think about cloud, when I think about multicloud, simplicity is not the first thing that I think of. So, Tarkan has helped us connect, how is Nutanix going to extend the simplicity that it's done, for so long now in the data center, into places like AWS with this solution? >> So, Stu you're spot on. Look, Monica and I spend a lot of time with our customers. One thing about Nutanix executive team, you're very customer-driven. And I'm not just saying this to make a point. We really spent tons of time with them because our solutions are basically so critical for them to run their businesses. So, just recently I was with a senior executive, C level executive of an airline. Right before that, Monica and I spent actually with one of the largest banks in the world in France, in Paris. Right before the pandemic, we were actually traveling. Talking to, not all the CIO, the chief operating officer on one of these huge banks. And the biggest issue was, how these companies are trying to basically adjust their plans, business plans. I'm not talking about tech plans, IT plans, the business plans around this backdrop with the economic stress. And obviously, now pandemic is in a big way. One of the CIOs told me, he was an airline executive. "Look Tarkan, in the next four months, my business might be half of what it is today. And I need to do more with less, in so many different ways, while I'm cutting costs." So it's a tough time. So, in that context is to... Your actually right. Multicloud is in a difficult proposition, but it's critical, for these companies to manage their cost structures across multiple operating models. Cloud to us, is not a destination, it's a means to an ends. It is an operating model. At the end of the day, the differentiation is still the software. The unique software that we provide from digital infrastructures, to deliver, end to end discreet data center solutions, DevOps solutions for developers, as well as for end user computing individuals, to making sure to take advantage of, these VDI decibels service topic capability. So in that context, what we are providing now to this CIOs who are going through, this difficult time is, a platform, in which they can move their workloads from cloud to cloud, based on their needs, with freedom of choice. Look, one of these big banks that Monica and I visited in France, huge global bank. They have a workloads on AWS, they have workload on Azure, they have workloads on Google, workloads on (indistinct), the local XP, they have workloads in Germany. They have workloads providers in Asia, in Taiwan, and other locations. On top of that, they're also using Nutanix on-prem as well as Nutanix cloud, our own cloud services for VR. And then, this is not just in this nation. This is an operating model. So the biggest request from them is, look, can you guys make this cost effective? Can we use, all these operating models and move our data, and applications from cloud to cloud? In simple terms, can we get, some kind of a flexibility with commits as well as we pay credits they paid for so far? And, those are things we're working on. And I'm sure Monica is going to get a little bit more into detail, as we talk to this. You are super excited, to start this journey with AWS, with this launch, but you're not going to stop there. Our goal is, we just kind of discussed with Monica earlier, provide freedom of choice across multiple clouds, both on-prem and off-prem, for our customers to cut costs, and to focus on what's important for them. >> Yeah, and I would just add, to sum it up, we are really simplifying the multicloud complexity for our customers. And I can go into more detail, but that's really the gist of it. Is what Nutanix is doing with this announcement, and more coming up in the future. >> Well, Monica, when I think about customers, and how do they decide, what stays in their data center, what goes into the public cloud? It's really their application portfolio. I need to look at my workloads, I need to look at my skillset. So, when I look at the cluster solution, what are some of the key use cases? What workloads are going to be the first ones that you expect, or you're having customers use with it today? >> Sure. And as we talk to customers too, this clearly few key use cases that they've been trying to, build a hybrid strategy around. The first few ones are bursting into cloud, right? In case of, a demand of sudden demand, how do I burst and scale my, let's say a VDI environment. or database environment into the cloud? So that's clearly one that many of our customers want to be able to do simply, and without having to incur this extreme complexity of managing these environments. Number two, it's about DR, and we saw with COVID, right? Business continuity became a big deal for many organizations. They weren't prepared for it. So the ability to actually spin up your applications and data in the cloud seamlessly, in case of a disaster, that's another big use case. The third one, of which many customers talk about is, can I lift and shift my applications as is, into the cloud? Without having to rewrite a single line of code, or without having to rewrite all of it, right? That's another one. And last but not least, the one that we're also hearing a lot about is, how do I extend my current applications by using cloud native services, that's available on public cloud? So those are four, there's many more, of course. But in terms of workloads, I mentioned two examples, right? VDI, which is Virtual Desktop Infrastructure, and is a computing, and also databases. More and more of our customers, don't want to invest in again having, on-premises data center assets sitting there idly. And, wait for when the capacity surges, the demand for capacity surges, they want to be able to do that in the cloud. So I'd say those are the few use cases and workloads. One thing I want to go back to what Tarkan was talking about, really their three key reasons, why the current hybrid cloud solutions, haven't really panned out for customers. Number one, it's having a unified management environment across public and private cloud. There's a few solutions out there, but none of them have proved to be simple enough, to actually put into real execution. You know, with Nutanix, the one thing you can do is literally build a hybrid cloud within, under an hour. Under an hour, you can spin up Nutanix Clusters, which you have on-premises, the same exact cluster in Amazon, under one hour. There you go. And you have the same exact management plan, that we offer on-prem, that now can manage your AWS Nutanix Clusters. It's that easy, right? And then, you can easily move your data and applications across, if you choose to. You want to move and burst into public cloud? Do it. You want to keep some stuff on-prem? Do it. If you're going to develop in the cloud, do it. Want to keep production on-prem, do it. Single management plan, seamless mobility. And the third point is about cost. Simplicity of managing the costs, making sure you know, how you're going to incur costs. How about, if you can hibernate your AWS cluster when you're not using it? We allow the... We have the capability now in our software to do that. How about knowing, where to place which workload. Which workload goes into public cloud, which stays on-premises. We have an amazing tool called beam, that gives the customers that ability to assess, which is the right cloud for the right workload. So I can go on and on about this. You know, we've talked to so many customers, but this is in a nutshell. You know, the use cases and workloads that we are delivering to customers right out the gate. >> Well, Monica, I'd love to hear a little bit about the customers that have had early access to this. What customer stories can you share? Understand of course? You're probably going to need to anonymize. But, I'd like to understand, how they've been leveraging clusters, the value that they're getting from it. >> Absolutely. We've been working with a number of customers. And I'll give you a few examples. There's a customer in Australia, I'll start with that. And they basically run a big event that happens every five years for them. And that they have to scale something to 24 million people. Now imagine, if they have to keep capacity on site, anticipating the needs for five years in a row, well, they can't do that. And the big event is going to happen next year for them. So they are getting ready with now clusters, to really expand the VDI environments into the cloud, in a big way with AWS. So from Nutanix on-prem to AWS, and expand VDI and burst into the cloud. So that's one example. That's obviously when you have an event-driven capacity bursting into the cloud. Another customer, who is in the insurance business. For them, DR is of course very important. I mean, DR is important for every industry in every business. But for them, they realize that they need to be able to, transparently run the applications in the case of a disaster on the cloud. So they've been using non Nutanix Clusters with AWS to do that. Another customer is looking at lifting and shifting some of the database applications into, AWS with Nutanix, for example. And then we have yet another customer who's looking at retiring, their a part of the data center estate, and moving that completely to AWS, with Nutanix as a backbone, Nutanix Clusters as a backbone. I mean, and we have tons of examples of customers who during COVID, for example, were able to burst capacity, and spin up hundreds and thousands of remote employees, using clusters into AWS cloud. Using Citrix also by the way, as the desktop provider. So again, I can go on, we have tons of customers. There's obviously a big demand for the solution. Because now it's so easy to use. We have customers, really surprised going, "Wait, I now have built a whole hybrid card within an hour. And I was able to scale from, six nodes, to 60 nodes, just like that, on AWS cloud from on-prem six nodes, to 16 in AWS cloud. Our customers are really, really pleasantly surprised with the ease of use, and how quickly they can scale, using clusters in AWS. >> Yeah. Tarkan I have to imagine that, this is a real change for the conversation you have with customers. I mean, Nutanix has been partner with AWS for a number of years. I remember the first time that I saw Nutanix, at the reinvent show. But, cloud is definitely front and center, in a lot of your customer's conversations. So, with your partners, with your customers, has to be just a whole different aspect, to the conversations that you can have. >> Actually Stu, as you heard from Monica too. As I mentioned earlier, this is not just a destination for the customers, right? I know you using these buzzwords, at the end of day, there's an open end model. If it's an open end model they want to take advantage of, to cut costs and do more with less. So in that context, as you heard, even in this conversation, there is many pinpoint in this. Like again, being able to move the workloads from location to location, cost optimize those things, provide a streamlined operations. Again, as Monica suggested, making the apps, and the data relating those apps mobile, and obviously provide built-in networking capabilities. All those capabilities make it easier for them to cut costs. So we're hearing constantly, from the enterprises is small and large, private sector and public sector, nothing different. Clearly they have options. They want to have the freedom of choice. Some of these workloads are going to run on-prem, some of them off prem. And off prem is going to have, tons of different radiations. So in that context, as I mentioned earlier, we have our own cloud as well. We provide 20 plus skews to 17,000 customers around the world. It's a $2 billion software business run rate is as you know. And, a lot of those questions on-prem customers now, also coming to our own cloud services. With cloud partners, we have our own cloud services, with our own billing, payments, logistics, and service capabilities. With a credit card, you can actually, you can do DR. (mumbles) a service to Nutanix itself. But some of these customers also want to go be able to go to AWS, or Azure, or to a local service provider. Sometimes it's US companies, we think US only. But think about this, this is a global phenomenon. I have customers in India. We have customers in Australia as Monica talked about. In China, in Japan, in Germany. And some of these enterprise customers, public sector customers, they want to DR, Disaster Recovery as a service to a local service provider, within the country. Because of the new data governance, laws and security concerns, they don't want the data and us, to go outside of the boundaries of the country. In some cases, in the same continent, if you're in Switzerland, not even forget about the country, the same city. So we want to make sure, we give capabilities for customers, use the cloud as an operating model the way they want. And as part of this, just you know Stu, you're not alone in this, we can not do this alone. We have, tremendous level of partner support as you're going to see in the new announcements. From HP as one of our key partners, Lenovo, AMD, Intel, Fujitsu, Citrix for end user computing. You're partnering with Palo Alto networks for security, Azure partners, as you know we support (indistinct). We have partners like Red Hat, whose in tons of work in the Linux front. We partnered with IBM, we partner with Dell. So, the ecosystem makes it so much easier for our customers, especially with this pandemic backdrop. And I think what you're going to see from Nutanix, more partners, more customer proof points, to help the customers innovate the cut costs, in this difficult backdrop. Especially for the next 24 months, I think what you're going to see is, tremendous so to speak adoption, of this multicloud approach that you're focusing on right now. >> Yeah, and let me add, I know our partner list is long. So Tarkan also, we have the global size, of course. The WebPros, and HCL, and TCS, and Capgemini, and Zensar, you name it all. We're working with all of them to bring clusters based solutions to market. And, for the entire Nutanix stack, also partners like Equinix and Yoda. So it's a long list of partnerships. The one thing I did want to bring up Stu, which I forgot to mention earlier, and Tarkan reminded me is a superior architecture. So why is it that Nutanix can deliver this now to customers, right? I mean, our customers have been trying to build hybrid cloud for a little while now, and work across multiple clouds. And, we know it's been complex. The reason why we are able to deliver this in the way we are, is because of our architecture. The way we've architected clusters with AWS is, it's built in native network integration. And what that means is, if your customer and end user who's a practitioner, you can literally see the Nutanix VMs, in the same space as Amazon VMs. So for a customer, it's in the exact same space, it's really easy to then use other AWS services. And we bypass any, complex and latency issues with networking, because we are exactly part of AWS VPC for the customer. And also, the customers can use by the way, the Amazon credits, with the way we've architected this. And we allow for bringing your own license, by the way. That's the other true part about simplicity is, same license that our customers use on-premises today for Nutanix, can be brought exactly the same way to AWS, if they choose to. And now of course, we do also offer other licensing models that are cloud only. But I want to point out that DVIOL is something that we are very proud of. It's truly enabling, bring your own license to AWS cloud in this case. >> Well, it's interesting, Monica. Of course, one of the things everybody's watched of Nutanix over the last few years is that move, from an appliance primarily to a software model. And, as an industry as a whole, it's much more moving to the cloud model for pricing. And it sounds like, that's the primary model with some flexibility and options that you have, when you're talking about the cluster solution here, is that correct? >> Yeah, we also offer the pay as you go model of course, and cloud as popular. So, customers can decide they just want to pay for the amount they use, that's fine. Or they can bring their existing on-prem license, to AWS. Or we also have a commit model, where they commit for a certain capacity for the year, and they go with that. So we have two or three different kinds of models. Again, going with the freedom of choice for our customers. We offer them different models they can choose from. But to me, the best part is to bring your own license model. That's again, a true hybrid pricing model here. They can choose to use Nutanix where they want to. >> Yeah. Well, and Monica, I'm glad you brought up some of the architectural pieces here. 'Cause you talked about all the partners that you have out there. If I'm sitting in the partner world, I've been heard nothing over the last few years, but I've been inundated by all of the hybrid solutions. So, every public cloud provider, including AWS now, is talking about hybrid solutions. You've got virtualization players, infrastructure players, all talking out there. So, architecture you talked a bit about. Anything else, key differentiators that you want people to understand, as what sets Nutanix apart from the crowd, when it comes to hybrid cloud. >> Well, like I said, it's because of our architecture, you can build a hybrid cloud in under an hour. I mean, prove to me if you can do with other providers. And again, I don't mean that, having that ego. But really, I mean, honestly for our customers, it's all about how can we, speed up a customer's experience to cloud. So, building a cloud under an hour, being able to truly manage it with a single plan, being able to move apps and data, with one click in many cases. And last but not least, the license portability. All of that together. I think the way, (indistinct) I've talked about this as, we may not have been the first to market, but we believe they are the best to market in this space today. That's what I would say. >> Tarkan and I'd love to hear a little bit of the vision. So, with Monica kind of alluded to, anybody that kind of digs underneath the covers is, it's bare metal offerings from the cloud providers that are enabling this technology. There was a certain partnership that AWS had, that enabled this, and now you're taking advantage of it. What do you feel when you look at clusters going forward, give us a little bit what should we be looking for, when it comes to AWS and maybe even beyond. >> Thank you Stu. Actually, is spot on question. Most companies in the space, they follow these buzzwords, right? (indistinct) multicloud. And when you killed on, you and you find out, okay, you support two cloud services, and you actually own some kind of a marketplace. And you're one of the 19,000 services. We don't see this as a multicloud. Our view is, complete freedom of choice. So our vision includes a couple of our private clouds, government clouds success with our customers. We've got enterprise commercial and public sector customers. Also delivered to them choice, with Nutanix is own cloud as I mentioned earlier. With our own billing payment, we're just as capable starting with DR as a service, Disaster Recovery as a service. But take that to next level, the database as a service, with VDI based up as a service, and other services that we deliver. But on top of that also, as Monica talked about earlier, partnerships we have, with service providers, like Yoda in India, a lot going on with SoftBank in Japan, Brooklyn going on with OBH in France. And multiple countries that we are building this XSP (indistinct) telco relationships, give those international customers, choice within that own local region, in their own country, in some cases in their city, where they are, making sure the network latency is not an issue. Security, data governance, is not an issue. And obviously, third leg of this multilayer stool is, hyperscalers themselves like AWS. AWS has been a phenomenal partner, working with Doug (indistinct), Matt Garmin, the executive team under Andy Jassy and Jeff Bezos, biggest super partners. Obviously, that bare metal service capability, is huge differentiator. And with the typical AWS simplicity. And obviously, with Nutanix simplicity coming together. But given choice to our customers as we move forward obviously, our customer set a multicloud strategy. So I'm reading an amazing book called Silk Roads. It's an amazing book. I strongly suggest you all read it. It's all talking about partnerships. Throughout the history, those empires, those countries who have been successful, partnered well, connect the dots well. So that's what we're trying to learn from our own history. Connecting dots with the customers and partners as we talked about earlier. Working with companies that with Wipro. And we over deliver to the end user computer service called, best of a service door to desk. Database as a service, digital data services get that VA to other new services started in HCL and others. So all these things come together as a complete end to end strategy with our partners. So we want to make sure, as we move forward in upcoming weeks and months, you're going to see, these announcements coming up, one partner at a time. And obviously we are going to measure success, one customer at a time as we more forward with the strategy. >> All right. So Monica, you mentioned that if you were an existing Nutanix customer, you can spin up in the public cloud, in under an hour. I guess final question I have for you is, number one, if I'm not yet a Nutanix customer, is this something I could start in the public cloud. and leverage some capabilities? And, whether I'm an existing customer or a prospect, how do I get started with Nutanix Clusters? >> Absolutely. We are all about making it easy for our customers to get started. So in fact, I know seeing is believing. So if you go to nutanix.com today, you'll see we have a link there for something called a test drive. So we are giving our prospects, and customers the ability to go try this out. Either just take a tour, or even do a 30 day free trial today. So they can try it out. They can just get spun up in the cloud completely, and then connect to on-premises if they choose to. Or just, if they choose to stay in public cloud only with Nutanix, that's absolutely the customer choice. And I would say this is really, only the beginning for us as Tarkan was saying. I mean, I'm just really super excited about our future, and how we are going to enable customers, to use cloud for innovation going forward. In a really simple, manner that's cost efficient for our customers. >> All right. Well, Monica and Tarkan, thank you so much for sharing the updates. Congratulations to the team on bringing this solution out. And as you said, just the beginning. So, we look forward to, talking to you, your partners, and your customers going forward. >> Thank you so much. >> Thank you Stu. Thank you, Monica. >> Hi, and welcome back. We've just heard Nutanix's announcement about Nutanix Clusters on AWS, from Monica and Tarkan, And, to help understand some of the specific implications for the Asia Pacific and Japan region. Happy to welcome Justin Hurst, who is the CTO, for APJ with Nutanix. Justin, thanks for joining us. >> Well, thanks Stu. Thanks for having me. >> Absolutely. So, we know Justin of course, 2020, has had a lot of changes, for everyone globally. Heard some exciting news from your team. And, wondering if you can bring us inside the APJ region. And what will the impact specifically be for your customers in your region? >> Yeah, let's say, that's a great question. And, it has been a tremendously unusual year, of course, for everyone. We're all trying, to figure out how we can adapt. And how we can take this opportunity, to not only respond to the situation, but actually build our businesses in a way, that we can be more agile going forward. So, we're very excited about this announcement. And, the new capabilities it's going to bring to our customers in the region. >> Justin, one of the things we talk about is, right now, there's actually been an acceleration of how customers are looking to On-Ramp to the cloud. So when you look at the solution, what's the operational impact of Nutanix Clusters? And that acceleration to the cloud? >> Well, sure. And I think that, is really what we're trying to accomplish here, with this new technology is to take away a lot of the pain, in onboarding to the public cloud. For many customers I talk to, the cloud is aspirational at this point. They may be experimenting. They may have a few applications they've, spun up in the cloud or using a SaaS service. But really getting those core applications, into the public cloud, has been something they've struggled with. And so, by harmonizing the control plan and the data plan, between on-premises and the public cloud, we just completely remove that barrier, and allow that mobility, that's been, something people have really been looking forward to. >> All right, well, Justin, of course, the announcement being with AWS, is the global leader in public cloud. But we've seen the cluster solution, when has been discussed in earlier days, isn't necessarily only for AWS. So, what can you tell us about your customer's adoption with AWS, and maybe what we should look at down the road for clusters with other solutions? >> Yeah, for sure. Now of course, AWS is the global market leader, which is why we're so happy to have this launch event today of clusters on AWS. But with many of our customers, depending on their region, or their regulatory requirements, they may want to work as well, with other providers. And so when we built the Nutanix cluster solution, we were careful not to lock in, to any specific provider. Which gives us options going forward, to meet our customer demands, wherever they might be. >> All right. Well, when we look at cloud, of course, the implications are one of the things we need to think about. We've seen a number of hybrid solutions out there, that haven't necessarily been the most economical. So, what are the financial considerations, when we look at this solution? >> Yeah, definitely. I think when we look at using the public cloud, it's important not to bring along, the same operational mindset, as traditional on-premise infrastructure. And that's the power of the cloud, is the elasticity. And the ability to burst workloads, to grow and to shrink as needed. And so, to really help contain those costs, we've built in this amazing ability, to hibernate workloads. So that customers can run them, when they need them. Whether it's a seasonal business, whether it's something in education, where students are coming and going, for different terms. We've built this functionality, that allows you to take traditional applications that would normally run on-premises 24/7. And give them that elasticity of the public cloud, really combining the best of both worlds. And then, building tooling and automation around that. So it's not just guesswork. We can actually tell you, when to spin up a workload, or where to place a workload, to get the best financial impact. >> All right, Justin, final question for you is, this has been the works on Nutanix working on the cluster solution world for a bit now. What's exciting you, that you're going to be able to bring this to your customers? >> Yeah. There's a lot of new capabilities, that get unlocked by this new technology. I think about a customer I was talking to recently, that's expanding their business geographically. And, what they didn't want to do, was invest capital in building up a new data center, in a new region. Because here in APJ, the region is geographically vast, and connectivity can vary tremendously. And so for this company, to be able to spin up, a new data center effectively, in any AWS region around the world, really enables them to bring the data and the applications, to where they're expanding their business, without that capital outlay. And so, that's just one capability, that we're really excited about. And we think we'll have a big impact, in how people do business. And keeping those applications and data, close to where they're doing that business. >> All right. Well, Justin, thank you so much for giving us a look inside the APJ region. And congratulations to you and the team, on the Nutanix Clusters announcement. >> Thanks so much for having me Stu. >> All right. And thank you for watching I'm Stu Miniman. Thank you for watching theCUBE. (soft music)

Published Date : Aug 12 2020

SUMMARY :

brought to you by Nutanix. and Japan, at the same time over to my interview with and the like. So happy to be back on theCUBE. the special cloud announcement. And the goal is obviously to And the one thing I would add Anybody in the tech space know that, And I need to do more with but that's really the gist of it. the first ones that you expect, So the ability to actually the customers that have And that they have to scale to the conversations that you can have. and the data relating those apps mobile, the Amazon credits, with the the primary model with some for the amount they use, that's fine. all of the hybrid solutions. I mean, prove to me if you a little bit of the vision. end to end strategy with our partners. start in the public cloud. and customers the ability And as you said, just the beginning. Thank you Stu. specific implications for the Thanks for having me. So, we know Justin of course, 2020, And, the new capabilities And that acceleration to the cloud? And so, by harmonizing the the announcement being with AWS, the global market leader, the implications are one of the things And the ability to burst workloads, bring this to your customers? in any AWS region around the world, And congratulations to you and the team, And thank you for

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Nick Barcet, Red Hat | Red Hat Summit 2020


 

from around the globe it's the cube with digital coverage of Red Hat summit 2020 brought to you by Red Hat welcome back this is the cubes coverage of Red Hat summit 2020 of course this year instead of all gathering together in San Francisco we're getting to talk to red hat executives their partners and their customers where they are around the globe I'm your host Stu minimun and happy to welcome to the program Nick Barr said who is the senior director of Technology Strategy at Red Hat he happens to be on a boat in the Bahamas so Nick thanks so much for joining us hey thank you for inviting me it's a great pleasure to be here and it's a great pleasure to work for a company that has always dealt with remote people so it's really easy for us to kind of thing yeah Nick you know it's interesting I've been saying probably for the last 10 years that the challenge of our time is really distributed systems you know from a software standpoint that's what we talked about and even more so today and number one of course the current situation with the global plan global pandemic but number two the topic we're gonna talk to you about is edge and 5g it's obviously gotten a lot of hype so before we get into that - training Nick you know you came into Red Hat through an acquisition so give us a little bit about your background and what you work on Baretta about five years ago company I was working for involves got acquired by read at and I've been very lucky in that acquisition where I found a perfect home to express my talent I've been free software advocate for the past 20-some years always been working in free software for the past 20 years and Red Hat is really wonderful for that yeah it's addressing me ok yeah I remember back the early days we used to talk about free software now we don't talk free open-source is what we talk about you know dream is a piece of what we're doing but yeah let's talk about you know Ino Vaughn's I absolutely remember the they were a partner of Red Hat talked to them a lot at some of the OpenStack goes so I I'm guessing when we're talking about edge these are kind of the pieces coming together of what red had done for years with OpenStack and with NFB so what what what's the solution set you're talking about Ferguson side how you're helping your customers with these blue well clearly the solution we are trying to put together as to combine what people already have with where they want to go our vision for the future is a vision where openshift is delivering a common service on any platform including hardware at the far edge on a model where both viens and containers can be hosted on the same machine however there is a long road to get there and until we can fulfill all the needs we are going to be using combination of openshift OpenStack and many other product that we have in our portfolio to fulfill the needs of our customer we've seen for example a Verizon starting with OpenStack quite a few years ago now going with us with openshift that they're going to place on up of OpenStack or directly on bare metal we've seen other big telcos use tag in very successful to deploy their party networks there is great capabilities in the existing portfolio we are just expanding that simplifying it because when we are talking about the edge we are talking about managing thousands if not millions of device and simplicity is key if you do not want to have your management box in Crete excellent so you talked a lot about the service providers obviously 5g as a big wave coming a lot of promise as what it will enable both for the service providers as well as the end-users help us understand where that is today and what we should expect to see in the coming years though so in respect of 5g there is two reason why 5g is important one it is B it is important in terms of ad strategy because any person deploying 5g will need to deploy computer resources much closer to the antenna if they want to be able to deliver the promise of 5g and the promise of very low latency the second reason it is important is because it allows to build a network of things which do not need to be interconnected other than through a 5g connection and this simplifies a lot some of the edge application that we are going to see where sensors needs to provide data in a way where you're not necessarily always connected to a physical network and maintaining a Wi-Fi connection is really complex and costly yeah Nick a lot of pieces that sometimes get confused or conflated I want you to help us connect the dots between what you're talking about for edge and what's happening the telcos and the the broader conversation about hybrid cloud or red hat calls at the O the open hybrid cloud because you know there were some articles that were like you know edge is going to kill the cloud I think we all know an IP nothing ever dies everything is all additive so how do these pieces all go together so for us at reddit it's very important to build edge as an extension of our open hybrid cloud strategy clearly what we are trying to build is an environment where developers can develop workloads once and then can the administrator that needs to deploy a workload or the business mode that means to deploy a workload can do it on any footprint and the edge is just one of these footprint as is the cloud as is a private environment so really having a single way to administer all these footprints having a single way to define the workloads running on it is really what we are achieving today and making better and better in the years to come um the the reality of [Music] who process the data as close as possible to where the data is being consumed or generated so you have new footprints - let's say summarize or simplify or analyze the data where it is being used and then you can limit the traffic to a more central site to only the essential of it is clear that we've the current growth of data there won't be enough capacity to have all the data going directly to the central part and this is what the edge is about making sure we have intermediary of points of processing yeah absolutely so Nikki you talked about OpenStack and OpenShift of course there's open source project with with OpenStack openshift the big piece of that is is kubernetes when it comes to edge are there other open source project the parts of the foundations out there that we should highlight when looking at these that's Luke oh there is a tremendous amount of projects that are pertaining to the edge read ad carry's many of these projects in its portfolio the middleware components for example Quercus or our amq mechanism caki are very important components we've got storage solutions that are super important also when you're talking about storing or handling data you've got in our management portfolio two very key tool one called ansible that allows to configure remotely confidence that that is super handy when you need to reconfigure firewall in Mass you've got another tool that he's a central piece of our strategy which is called a CM read at forgot the name of the product now we are using the acronym all the time which is our central management mechanism just delivered to us through IBM so this is a portfolio wide we are making and I forgot the important one which is real that Enterprise Linux which is delivering very soon a new version that is going to enable easier management at the edge yeah well of course we know that well is you know the core foundational piece with most of the solution in a portfolio that's really interesting how you laid that out though as you know some people on the outside look and say ok Red Hat's got a really big portfolio how does it all fit together you just discussed that all of these pieces become really important when when they come together for the edge so maybe uh you know one of the things when we get together summit of course we get to hear a lot from your your your customer so any customers you can talk about that might be a good proof point for these solutions that you're talking about today so right now most of the proof points are in the telco industry because these are the first one that have made the investment in it and when we are talking about their eyes and we are talking about a very large investment that is reinforced in their strategy we've got customers in telco all over the world that are starting to use our products to deploy their 5g networks and we've got lots of customer starting to work with us on creating their tragedy for in other vertical particularly in the industrial and manufacturing sector which is our necks and ever after telco yet yeah well absolutely Verizon a customer I'm well familiar with when it comes to what they've been used with Red Hat I'd interviewed them it opens back few years back when they talked about that those nmv type solutions you brought a manufacturing so that brings up one of the concerns when you talk about edge or specifically about IOT environment when we did some original research looking at the industrial Internet the boundaries between the IT group and the OT which heavily lives lives in manufacturing wouldn't they did they don't necessarily talk or work together so Houser had had to help to make sure that customers you know go through these transitions Plus through those silos and can take advantage of these sorts of new technologies well obviously you you have to look at a problem in entirety you've got to look at the change management aspect and for this you need to understand how people interact together if you intend on modifying the way they work together you also need to ensure that the requirements of one are not impeding the yeah other the man an environment of a manufacturer is really important especially when we are talking about dealing with IOT sensors which have very limited security capability so you need to add in the appropriate security layers to make what is not secure secure and if you don't do that you're going to introduce a friction and you also need to ensure that you can delegate administration of the component to the right people you cannot say Oh from now on all of what you used to be controlling on a manufacturing floor is now controlled centrally and you have to go through this form in order to have anything modified so having the flexibility in our tooling to enable respect of the existing organization and handle a change management the appropriate way is our way to answer this problem right Nick last thing for you obviously this is a maturing space lots of age happening so gives a little bit of a look forward as to what users should be affecting and you know what what what pieces will the industry and RedHat be working on that bring full value out of the edge and find a solution so as always any such changes are driven by the application and what we are seeing is in terms of application a very large predominance of requirements for AI ml and data processing capability so reinforcing all the components around this environment is one of our key addition and that we are making as we speak you can see Chris keynote which is going to demonstrate how we are enabling a manufacturer to process the signal sent from multiple sensors through an AI and during early failure detection you can also expect us to enable more and more complex use case in terms of footprint right now we can do very small data center that are residing on three machine tomorrow we'll be able to handle remote worker nodes that are on a single machine further along we'll be able to deal with disconnected node a single machine acting as a cluster all these are elements that are going to allow us to go further and further in the complication of the use cases it's not the same thing when you have to connect a manufacturer that is on solid grounds with fiber access or when you have to connect the Norway for example or a vote and talk about that too Nick thank you so much for all the updates no there's some really good breakouts I'm sure there's lots on the Red Hat website find out more about edge in five B's the Nick bark set thanks so much for joining us thank you very much for having me all right back with lots more covered from Red Hat summit 2020 I'm stoom in a man and thanks though we for watching the queue [Music]

Published Date : Apr 20 2020

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Aviatrix Altitude 2020, Full Event | Santa Clara, CA


 

ladies and gentlemen this is your captain speaking we will soon be taking off on our way to altitude please keep your seatbelts fastened and remain in your seats we will be experiencing turbulence until we are above the clouds ladies and gentlemen we are now cruising at altitude sit back and enjoy the ride [Music] altitude is a community of thought leaders and pioneers cloud architects and enlightened network engineers who have individually and are now collectively leading their own IT teams and the industry on a path to lift cloud networking above the clouds empowering Enterprise IT to architect design and control their own cloud network regardless of the turbulent clouds beneath them it's time to gain altitude ladies and gentlemen Steve Mulaney president and CEO of aviatrix the leader of multi cloud networking [Music] [Applause] all right good morning everybody here in Santa Clara as well as to the what millions of people watching the livestream worldwide welcome to altitude 2020 alright so we've got a fantastic event today really excited about the speakers that we have today and the experts that we have and really excited to get started so one of the things I wanted to just share was this is not a one-time event this is not a one-time thing that we're gonna do sorry for the aviation analogy but you know sherry way aviatrix means female pilot so everything we do as an aviation theme this is a take-off for a movement this isn't an event this is a take-off of a movement a multi-cloud networking movement and community that we're inviting all of you to become part of and-and-and why we're doing that is we want to enable enterprises to rise above the clouds so to speak and build their network architecture regardless of which public cloud they're using whether it's one or more of these public clouds so the good news for today there's lots of good news but this is one good news is we don't have any powerpoint presentations no marketing speak we know that marketing people have their own language we're not using any of that in those sales pitches right so instead what are we doing we're going to have expert panels we've got Simone Rashard Gartner here we've got 10 different network architects cloud architects real practitioners they're going to share their best practices and there are real-world experiences on their journey to the multi cloud so before we start and everybody know what today is in the u.s. it's Super Tuesday I'm not gonna get political but Super Tuesday there was a bigger Super Tuesday that happened 18 months ago and maybe eight six employees know what I'm talking about 18 months ago on a Tuesday every enterprise said I'm gonna go to the cloud and so what that was was the Cambrian explosion for cloud for the price so Frank kibrit you know what a Cambrian explosion is he had to look it up on Google 500 million years ago what happened there was an explosion of life where it went from very simple single-cell organisms to very complex multi-celled organisms guess what happened 18 months ago on a Tuesday I don't really know why but every enterprise like I said all woke up that day and said now I'm really gonna go to cloud and that Cambrian explosion of cloud went meant that I'm moving from very simple single cloud single use case simple environment to a very complex multi cloud complex use case environment and what we're here today is we're gonna go and dress that and how do you handle those those those complexities and when you look at what's happening with customers right now this is a business transformation right people like to talk about transitions this is a transformation and it's actually not just the technology transformation it's a business transformation it started from the CEO and the boards of enterprise customers where they said I have an existential threat to the survival of my company if you look at every industry who they're worried about is not the other 30 year old enterprise what they're worried about is the three year old enterprise that's leveraging cloud that's leveraging AI and that's where they fear that they're going to actually get wiped out right and so because of this existential threat this is CEO lead this is board led this is not technology led it is mandated in the organization's we are going to digitally transform our enterprise because of this existential threat and the movement to cloud is going to enable us to go do that and so IT is now put back in charge if you think back just a few years ago in cloud it was led by DevOps it was led by the applications and it was like I said before their Cambrian explosion is very simple now with this Cambrian explosion and enterprises getting very serious and mission critical they care about visibility they care about control they care about compliance conformance everything governance IT is in charge and and and that's why we're here today to discuss that so what we're going to do today is much of things but we're gonna validate this journey with customers did they see the same thing we're gonna validate the requirements for multi-cloud because honestly I've never met an enterprise that is not going to be multi-cloud many are one cloud today but they all say I need to architect my network for multiple clouds because that's just what the network is there to support the applications and the applications will run and whatever cloud it runs best in and you have to be prepared for that the second thing is is architecture again with IT in charge you architecture matters whether it's your career whether it's how you build your house it doesn't matter horrible architecture your life is horrible forever good architecture your life is pretty good so we're gonna talk about architecture and how the most fundamental and critical part of that architecture and that basic infrastructure is the network if you don't get that right nothing works right way more important and compute way more important than storm dense storage network is the foundational element of your infrastructure then we're going to talk about day 2 operations what does that mean well day 1 is one day of your life that's who you wire things up they do and beyond I tell everyone in networking and IT it's every day of your life and if you don't get that right your life is bad forever and so things like operations visibility security things like that how do I get my operations team to be able to handle this in an automated way because it's not just about configuring it in the cloud it's actually about how do I operationalize it and that's a huge benefit that we bring as aviatrix and then the last thing we're going to talk and it's the last panel we have I always say you can't forget about the humans right so all this technology all these things that we're doing it's always enabled by the humans at the end of the day if the humans fight it it won't get deployed and we have a massive skills gap in cloud and we also have a massive skill shortage you have everyone in the world trying to hire cloud network architects right there's just not enough of them going around so at aviatrix we as leaders do we're gonna help address that issue and try to create more people we created a program and we call the ACE program again an aviation theme it stands for aviatrix certified engineer very similar to what Cisco did with CCI ease where Cisco taught you about IP networking a little bit of Cisco we're doing the same thing we're gonna teach network architects about multi-cloud networking and architecture and yeah you'll get a little bit of aviatrix training in there but this is the missing element for people's careers and also within their organization so we're gonna we're gonna go talk about that so great great event great show when to try to keep it moving I'd next want to introduce my my host he's the best in the business you guys have probably seen him multiple million times he's the co CEO and co-founder of tube Jon Fourier okay awesome great great speech they're awesome I'd totally agree with everything you said about the explosion happening and I'm excited here at the heart of Silicon Valley to have this event it's a special digital event with the cube and aviatrix were we live streaming to millions of people as you said maybe not a million maybe not really take this program to the world this is a little special for me because multi-cloud is the hottest wave and cloud and cloud native networking is fast becoming the key engine of the innovation so we got an hour and a half of action-packed programming we have a customer panel two customer panels before that Gartner is going to come on talk about the industry we have a global system integrators we talk about how they're advising and building these networks and cloud native networking and then finally the Aces the aviatrix certified engineer is gonna talk more about their certifications and the expertise needed so let's jump right in and let's ask someone rashard to come on stage from Gartner check it all up [Applause] okay so kicking things off sitting started gartner the industry experts on cloud really kind of more to your background talk about your background before you got the gardener yeah before because gardener was a chief network architect of a fortune five companies with thousands of sites over the world and I've been doing everything and IT from a C programmer in a 92 a security architect to a network engineer to finally becoming a network analyst so you rode the wave now you're covering at the marketplace with hybrid cloud and now moving quickly to multi cloud is really was talking about cloud natives been discussed but the networking piece is super important how do you see that evolving well the way we see Enterprise adapt in cloud first thing you do about networking the initial phases they either go in a very ad hoc way is usually led by non non IT like a shadow I to your application people are some kind of DevOps team and it's it just goes as it's completely unplanned decreed VP sees left and right with different account and they create mesh to manage them and their direct connect or Express route to any of them so that's what that's a first approach and on the other side again it within our first approach you see what I call the lift and shift way we see like enterprise IT trying to basically replicate what they have in a data center in the cloud so they spend a lot of time planning doing Direct Connect putting Cisco routers and f5 and Citrix and any checkpoint Palo Alto divides that the audinate that are sent removing that to that cloud and I ask you the aha moments gonna come up a lot of our panels is where people realize that it's a multi cloud world I mean they either inherit clouds certainly they're using public cloud and on-premises is now more relevant than ever when's that aha moment that you're seeing where people go well I got to get my act together and get on this well the first but even before multi-cloud so these two approach the first one like the ad hoc way doesn't scale at some point idea has to save them because they don't think about the two they don't think about operations they have a bunch of VPC and multiple clouds the other way that if you do the left and shift wake they cannot take any advantages of the cloud they lose elasticity auto-scaling pay by the drink these feature of agility features so they both realize okay neither of these ways are good so I have to optimize that so I have to have a mix of what I call the cloud native services within each cloud so they start adapting like other AWS constructor is your construct or Google construct then that's what I call the optimal phase but even that they realize after that they are very different all these approaches different the cloud are different identities is completely difficult to manage across clouds I mean for example AWS has accounts there's subscription and in adarand GCP their projects it's a real mess so they realize well I can't really like concentrate use the cloud the cloud product and every cloud that doesn't work so I have I'm doing multi cloud I like to abstract all of that I still wanna manage the cloud from an API to interview I don't necessarily want to bring my incumbent data center products but I have to do that in a more API driven cloud they're not they're not scaling piece and you were mentioning that's because there's too many different clouds yes that's the piece there so what are they doing whether they really building different development teams as its software what's the solution well this the solution is to start architecting the cloud that's the third phase I call that the multi cloud architect phase where they have to think about abstraction that works across cloud fact even across one cloud it might not scale as well if you start having like 10,000 security group in AWS that doesn't scale you have to manage that if you have multiple VPC it doesn't scale you need a third party identity provider so it barely scales within one cloud if you go multiple cloud it gets worse and worse see way in here what's your thoughts I thought we said this wasn't gonna be a sales pitch for aviatrix you just said exactly what we do so anyway I'm just a joke what do you see in terms of where people are in that multi-cloud so a lot of people you know everyone I talked to started in one cloud right but then they look and they say okay but I'm now gonna move to adjourn I'm gonna move do you see a similar thing well yes they are moving but they're not there's not a lot of application that use a tree cloud at once they move one app in deserve one app in individuals one get happen Google that's what we see so far okay yeah I mean one of the mistakes that people think is they think multi-cloud no one is ever gonna go multi-cloud for arbitrage they're not gonna go and say well today I might go into Azure because I got a better rate of my instance that's never do you agree with that's never going to happen what I've seen with enterprise is I'm gonna put the workload in the app the app decides where it runs best that may be a sure maybe Google and for different reasons and they're gonna stick there and they're not gonna move let me ask you infrastructure has to be able to support from a networking team be able to do that do you agree with that yes I agree and one thing is also very important is connecting to that cloud is kind of the easiest thing so though while their network part of the cloud connectivity to the cloud is kind of simple I agree IPSec VP and I reckon Express that's a simple part what's difficult and even a provisioning part is easy you can use terraform and create v pieces and v nets across which free cloud providers right what's difficult is the day-to-day operations so it's what to find a to operations what is that what does that actually mean this is the day-to-day operations after you know the natural let's add an app let's add a server let's troubleshoot a problem so so your life something changes how would he do so what's the big concerns I want to just get back to this cloud native networking because everyone kind of knows with cloud native apps are that's been a hot trend what is cloud native networking how do you how do you guys define that because that seems to be the oddest part of the multi cloud wave that's coming as cloud native networking well there's no you know official garner definition but I can create one on and if another spot is do it I just want to leverage the cloud construct and a cloud epi I don't want to have to install like like for example the first version was let's put a virtual router that doesn't even understand and then the cloud environment right if I have if I have to install a virtual machine it has to be cloud aware it has to understand the security group if it's a router it has to be programmable to the cloud API and and understand the cloud environment you know one things I hear a lot from either see Saussure CIOs or CXOs in general is this idea of I'm definitely on going API so it's been an API economy so API is key on that point but then they say okay I need to essentially have the right relationship with my suppliers aka clouds you call it above the clouds so the question is what do i do from an architecture standpoint do I just hire more developers and have different teams because you mentioned that's a scale point how do you solve this this problem of okay I got AWS I got GCP or Azure or whatever do I just have different teams or just expose api's where is that optimization where's the focus well I take what you need from an android point of view is a way a control plane across the three clouds and be able to use the api of the cloud to build networks but also to troubleshoot them and do they to operation so you need a view across a three cloud that takes care of routing connectivity that's you know that's the aviatrix plug of you right there so so how do you see so again your Gartner you you you you see the industry you've been a network architect how do you see this this plane out what are the what are the legacy incumbent client-server on-prem networking people gonna do well these versus people like aviatrix well how do you see that plane out well obviously all the incumbent like Arista cisco juniper NSX right they want to basically do the lift and ship or they want to bring and you know VM I want to bring in a section that cloud they call that NSX everywhere and cisco monks bring you star and the cloud recall that each guy anywhere right so everyone what and and then there's cloud vision for my red star and contrail is in the cloud so they just want to bring the management plane in the cloud but it's still based most of them it's still based on putting a VM them in controlling them right you you extend your management console to the cloud that's not truly cloud native right cloud native you almost have to build it from scratch we like to call that cloud naive clown that so close one letter yeah so that was a big con surgeon reinvent take the tea out of cloud native it's cloud naive that went super viral you guys got t-shirts now I know you love but yeah but that really ultimately is kind of double edged sword you got to be you can be naive on the on the architecture side and rolling out but also suppliers are can be naive so how would you define who's naive and who's not well in fact they're evolving as well so for example in Cisco you it's a little bit more native than other ones because they're really scr in the cloud you can't you you really like configure API so the cloud and NSX is going that way and so is Arista but they're incumbent they have their own tools is difficult for them they're moving slowly so it's much easier to start from scratch Avenue like and you know a network happiness started a few years ago there's only really two aviatrix was the first one they've been there for at least three or four years and there's other ones like al kira for example that just started now that doing more connectivity but they wanna create an overlay network across the cloud and start doing policies and trying abstracting all the clouds within one platform so I gotta ask you I interviewed an executive at VMware Sanjay Pune and he said to me at RSA last week oh the only b2 networking vendors left Cisco and VMware what's your respect what's your response to that obviously I mean when you have these waves as new brands that emerge like aviation others though I think there'll be a lot of startups coming out of the woodwork how do you respond to that comment well there's still a data center there's still like a lot of action on campus and there's the one but from the cloud provisioning and clown networking in general I mean they're behind I think you know in fact you don't even need them to start to it you can if you're small enough you can just keep if you're in AWS you can user it with us construct they have to insert themselves I mean they're running behind they're all certainly incumbents I love the term Andy Jesse's that Amazon Web Services uses old guard new guard to talk about the industry what does the new guard have to do the new and new brands that emerge in is it be more DevOps oriented neck Nets a cops is that net ops is the programmability these are some of the key discussions we've been having what's your view on how you this programmability their most important part is they have to make the network's simple for the dev teams and from you cannot have that you cannot make a phone call and get every line in two weeks anymore so if you move to that cloud you have to make the cloud construct as simple enough so that for example a dev team could say okay I'm going to create this VP see but this VP see automatically being associate to your account you cannot go out on the internet you have to go to the transit VP see so there's a lot of action in terms of the I am part and you have to put the control around them too so to make it as simple as possible you guys both I mean you're the COC aviatrix but also you guys a lot of experience going back to networking going back to I call the OSI mace which for us old folks know what that means but you guys know what this means I want to ask you the question as you look at the future of networking here a couple of objectives oh the cloud guys they got networking we're all set with them how do you respond to the fact that networking is changing and the cloud guys have their own networking what some of the pain points that's going on premises and these enterprises so are they good with the clouds what needs what are the key things that's going on in networking that makes it more than just the cloud networking what's your take on well as I said earlier that once you you could easily provision in the cloud you can easily connect to that cloud is when you start troubleshooting application in the cloud and try to scale so this that's where the problem occurs see what you're taking on it and you'll hear from the from the customers that that we have on stage and I think what happens is all the cloud the clouds by definition designed to the 80/20 rule which means they'll design 80% of the basic functionality and they'll lead to 20% extra functionality that of course every Enterprise needs they'll leave that to ISVs like aviatrix because why because they have to make money they have a service and they can't have huge instances for functionality that not everybody needs so they have to design to the common and that's they all do it right they have to and then the extra the problem is that Cambrian explosion that I talked about with enterprises that's holy that's what they need that they're the ones who need that extra 20% so that's that's what I see is is there's always gonna be that extra functionality the in in an automated and simple way that you talked about but yet powerful with up with the visible in control that they expect of on prep that that's that kind of combination that yin and the yang that people like us are providing some I want to ask you were gonna ask some of the cloud architect customer panels it's the same question this pioneers doing some work here and there's also the laggers who come in behind the early adopters what's gonna be the tipping point what are some of those conversations that the cloud architects are having out there or what's the signs that they need to be on this multi cloud or cloud native networking trend what are some the signals that are going on in their environment what are some of the thresholds or things that are going on that there can pay attention to well well once they have application and multiple cloud and they have they get wake up at 2:00 in the morning to troubleshoot them they don't know it's important so I think that's the that's where the robber will hit the road but as I said it's easier to prove it it's ok it's 80s it's easy use a transit gateway put a few V PCs and you're done and use create some presents like equinox and do Direct Connect and Express route with Azure that looks simple is the operations that's when they'll realize ok now I need to understand our car networking works I also need a tool that give me visibility and control not button tell me that I need to understand the basic underneath it as well what are some of the day in the life scenarios that you envision happening with multi Bob because you think about what's happening it kind of has that same vibe of interoperability choice multi-vendor because you have multi clouds essentially multi vendor these are kind of old paradigms that we've lived through the client server and internet working wave what are some of those scenarios of success and that might be possible it would be possible with multi cloud and cloud native networking well I think once you have good enough visibility to satisfy your customers you know not only like to keep the service running an application running but to be able to provision fast enough I think that's what you want to achieve small final question advice for folks watching on the live stream if they're sitting there as a cloud architect or a CXO what's your advice to them right now in this more because honestly public cloud check hybrid cloud they're working on that that gets on-premise is done now multi clouds right behind it what's your advice the first thing they should do is really try to understand cloud networking for each of their cloud providers and then understand the limitation and is what there's cloud service provider offers enough or you need to look to a third party but you don't look at a third party to start with especially an incumbent one so it's tempting to say on and I have a bunch of f5 experts nothing against that five I'm going to bring my five in the cloud when you can use a needle be that automatically understand Easy's and auto scaling and so on and you understand that's much simpler but sometimes you need you have five because you have requirements you have like AI rules and that kind of stuff that you use for years you cannot do it's okay I have requirement and that met I'm going to use legacy stuff and then you have to start thinking okay what about visibility control about the tree cloud but before you do that you have to understand the limitation of the existing cloud providers so first try to be as native as possible until things don't work after that you can start taking multi-cloud great insight somewhat thank you for coming someone in charge with Gardner thanks for sharing informatica is known as the leading enterprise cloud data management company we are known for being the top in our industry in at least five different products over the last few years especially we've been transforming into a cloud model which allows us to work better with the trends of our customers in order to see agile and effective in the business you need to make sure that your products and your offerings are just as relevant in all these different clouds than what you're used to and what you're comfortable with one of the most difficult challenges we've always had is that because we're a data company we're talking about data that a customer owns some of that data may be in the cloud some of that data may be on Prem some of that data may be actually in their data center in another region or even another country and having that data connect back to our systems that are located in the cloud has always been a challenge when we first started our engagement with aviatrix we only had one plan that was Amazon it wasn't till later that a jerk came up and all of a sudden we found hey the solution we already had in place for her aviatrix already working in Amazon and now works in Missouri as well before we knew what GCP came up but it really wasn't a big deal for us because we already had the same solution in Amazon and integer now just working in GCP by having a multi cloud approach we have access to all three of them but more commonly it's not just one it's actually integrations between multiple we have some data and ensure that we want to integrate with Amazon we have some data in GCP that we want to bring over to a data Lake assure one of the nice things about aviatrix is that it gives a very simple interface that my staff can understand and use and manage literally hundreds of VPNs around the world and while talking to and working with our customers who are literally around the world now that we've been using aviatrix for a couple years we're actually finding that even problems that we didn't realize we had were actually solved even before we came across the problem and it just worked cloud companies as a whole are based on reputation we need to be able to protect our reputation and part of that reputation is being able to protect our customers and being able to protect more importantly our customers data aviatrix has been helpful for us in that we only have one system that can manage this whole huge system in a simple easy direct model aviatrix is directly responsible for helping us secure and manage our customers not only across the world but across multiple clouds users don't have to be VPN or networking experts in order to be able to use the system all the members on my team can manage it all the members regardless of their experience can do different levels of it one of the unexpected advantages of aviatrix is that I don't have to sell it to my management the fact that we're not in the news at 3 o'clock in the morning or that we don't have to get calls in the middle of the night no news is good news especially in networking things that used to take weeks to build or done in hours I think the most important thing about a matrix is it provides me a Beatrix gives me a consistent model that I can use across multiple regions multiple clouds multiple customers okay welcome back to altitude 2020 for the folks on the livestream I'm John for Steve Mulaney with CEO of aviatrix for our first of two customer panels on cloud with cloud network architects we got Bobby Willoughby they gone Luis Castillo of National Instruments David should Nick with fact set guys welcome to the stage for this digital event come on up [Applause] [Music] hey good to see you thank you okay okay customer panelist is my favorite part we get to hear the real scoop gets a gardener given this the industry overview certainly multi clouds very relevant and cloud native networking is the hot trend with a live stream out there and the digital event so guys let's get into it the journey is you guys are pioneering this journey of multi cloud and cloud native networking and is soon gonna be a lot more coming so we want to get into the journey what's it been like is it real you got a lot of scar tissue and what are some of the learnings yeah absolutely so multi cloud is whether or not we we accepted as a network engineers is is a reality like Steve said about two years ago companies really decided to to just to just bite the bullet and and and move there whether or not whether or not we we accept that fact we need to now create a consistent architecture across across multiple clouds and that that is challenging without orchestration layers as you start managing different different tool sets and different languages across different clouds so that's it's really important that to start thinking about that guys on the other panelists here there's different phases of this journey some come at it from a networking perspective some come in from a problem troubleshooting which what's your experiences yeah so from a networking perspective it's been incredibly exciting it's kind of a once-in-a-generation 'el opportunity to look at how you're building out your network you can start to embrace things like infrastructure as code that maybe your peers on the systems teams have been doing for years but it just never really worked on bram so it's really it's really exciting to look at all the opportunities that we have and then all the interesting challenges that come up that you that you get to tackle an effect said you guys are mostly AWS right yep right now though we're we are looking at multiple clouds we have production workloads running in multiple clouds today but a lot of the initial work has been with Amazon and you've seen it from a networking perspective that's where you guys are coming at it from yep we evolved more from a customer requirement perspective started out primarily as AWS but as the customer needed more resources from Azure like HPC you know as your ad things like that even recently Google Google Analytics our journey has evolved into more of a multi cloud environment Steve weigh in on the architecture because this has been the big conversation I want you to lead this second yeah so I mean I think you guys agree the journey you know it seems like the journey started a couple years ago got real serious the need for multi cloud whether you're there today of course it's gonna be there in the future so that's really important I think the next thing is just architecture I'd love to hear what you you know had some comments about architecture matters it all starts I mean every Enterprise I talk to maybe talk about architecture and the importance of architecture maybe Bobby it's a fun architecture perspective we sorted a journey five years ago Wow okay and we're just now starting our fourth evolution of our network marketer and we call it networking security net SEC yeah versus Justice Network yeah and that fourth generation architectures be based primarily upon Palo Alto Networks an aviatrix I have Atrix doing the orchestration piece of it but that journey came because of the need for simplicity ok the need for a multi cloud orchestration without us having to go and do reprogramming efforts across every cloud as it comes along right I guess the other question I also had around architectures also Louis maybe just talk about I know we've talked a little bit about you know scripting right and some of your thoughts on that yeah absolutely so so for us we started we started creating the network constructs with cloud formation and we've we've stuck with that for the most part what's interesting about that is today on premise we have a lot of a lot of automation around around how we provision networks but cloud formation has become a little bit like the new manual for us so we we're now having issues with having the to automate that component and making it consistent with our on premise architecture making it consistent with Azure architecture and Google cloud so it's really interesting to see to see companies now bring that layer of abstraction that SEO and brought to the to the web side now it's going up into into the into the cloud networking architecture so on the fourth generation of you mentioned you're in the fourth gen architecture what do you guys what have you learned is there any lessons scar tissue what to avoid what worked what was some of the that's probably the biggest list and there is that when you think you finally figured it out you have it right Amazon will change something as you or change something you know transit gateways a game changer so in listening to the business requirements is probably the biggest thing we need to do up front but I think from a simplicity perspective we like I said we don't want to do things four times we want to do things one time we won't be able to write to an API which aviatrix has and have them do the orchestration for us so that we don't have to do it four times how important is architecture in the progression is it you guys get thrown in the deep end to solve these problems or you guys zooming out and looking at it it's that I mean how are you guys looking at the architecture I mean you can't get off the ground if you don't have the network there so all of those that we've gone through similar evolutions we're on our fourth or fifth evolution I think about what we started off with Amazon without a direct connect gate without a trans a gateway without a lot of the things that are available today kind of the 80/20 that Steve was talking about just because it wasn't there doesn't mean we didn't need it so we needed to figure out a way to do it we couldn't say oh you need to come back to the network team in a year and maybe Amazon will have a solution for it right you need to do it now and in evolve later and maybe optimize or change the way you're doing things in the future but don't sit around and wait you can't I'd love to have you guys each individually answer this question for the live stream because it comes up a lot a lot of cloud architects out in the community what should they be thinking about the folks that are coming into this proactively and/or realizing the business benefits are there what advice would you guys give them an architecture what should be they be thinking about and what are some guiding principles you could share so I would start with looking at an architecture model that that can that can spread and and give consistency they're different to different cloud vendors that you will absolutely have to support cloud vendors tend to want to pull you into using their native toolset and that's good if only it was realistic to talk about only one cloud but because it doesn't it's it's it's super important to talk about and have a conversation with the business and with your technology teams about a consistent model how do I do my day one work so that I'm not you know spending 80 percent of my time troubleshooting or managing my network because I'm doing that then I'm missing out on ways that I can make improvements or embrace new technologies so it's really important early on to figure out how do I make this as low maintenance as possible so that I can focus on the things that the team really should be focusing on Bobby your advice the architect I don't know what else I can do that simplicity operations is key right all right so the holistic view of j2 operation you mentioned let's can jump in day one is your your your getting stuff set up day two is your life after all right this is kind of what you're getting at David so what does that look like what are you envisioning as you look at that 20 mile stare at post multi-cloud world what are some of the things that you want in a day to operations yeah infrastructure is code is really important to us so how do we how do we design it so that we can fit start making network changes and fitting them into like a release pipeline and start looking at it like that rather than somebody logging into a router seoi and troubleshooting things on in an ad hoc nature so moving more towards the DevOps model yes anything on that day - yeah I would love to add something so in terms of day 2 operations you can you can either sort of ignore the day 2 operations for a little while where you get well you get your feet wet or you can start approaching it from the beginning the fact is that the the cloud native tools don't have a lot of maturity in that space and when you run into an issue you're gonna end up having a bad day going through millions and millions of logs just to try to understand what's going on so that's something that that the industry just now is beginning to realize it's it's such as such a big gap I think that's key because for us we're moving to more of an event-driven operations in the past monitoring got the job done it's impossible to modern monitor something there's nothing there when the event happens all right so the event-driven application and then detection is important yeah I think Gardiner was all about the cloud native wave coming into networking that's going to be here thing I want to get your guys perspectives I know you have different views of how you came on into the journey and how you're executing and I always say the beauties in the eye of the beholder and that kind of applies the network's laid out so Bobby you guys do a lot of high-performance encryption both on AWS and Azure that's kind of a unique thing for you how are you seeing that impact with multi cloud yeah and that's a new requirement for us to where we we have a requirement to encrypt and they never get the question should I encryption or not encrypt the answer is always yes you should encrypt when you can encrypt for our perspective we we need to migrate a bunch of data from our data centers we have some huge data centers and then getting that data to the cloud is the timely expense in some cases so we have been mandated that we have to encrypt everything leave from the data center so we're looking at using the aviatrix insane mode appliances to be able to encrypt you know 10 20 gigabits of data as it moves to the cloud itself David you're using terraform you got fire Ned you've got a lot of complexity in your network what do you guys look at the future for yours environment yeah so something exciting that or yeah now is fire net so for our security team they obviously have a lot of a lot of knowledge base around Palo Alto and with our commitments to our clients you know it's it's it's not very easy to shift your security model to a specific cloud vendor right so there's a lot of stuck to compliance of things like that where being able to take some of what you've you know you've worked on for years on Bram and put it in the cloud and have the same type of assurance that things are gonna work and be secured in the same way that they are on prem helps make that journey into the cloud a lot easier and Louis you guys got scripting and get a lot of things going on what's your what's your unique angle on this yeah no absolutely so full disclosure I'm not a not not an aviatrix customer yet it's okay we want to hear the truth that's good Ellis what are you thinking about what's on your mind no really when you when you talk about implementing the tool like this it's really just really important to talk about automation and focus on on value so when you talk about things like encryption and things like so you're encrypting tunnels and crypting the path and those things are it should it should should be second nature really when you when you look at building those back ends and managing them with your team it becomes really painful so tools like a Beatrix that that add a lot of automation it's out of out of sight out of mind you can focus on the value and you don't have to focus on so I gotta ask you guys I'll see aviatrix is here they're their supplier to this sector but you guys are customers everyone's pitching you stuff people are not going to buy my stuff how do you guys have that conversation with the suppliers like the cloud vendors and other folks what's that what's it like we're API all the way you got to support this what are some of the what are some of your requirements how do you talk to and evaluate people that walk in and want to knock on your door and pitch you something what's the conversation like it's definitely it's definitely API driven we we definitely look at the at the PAP i structure of the vendors provide before we select anything that that is always first in mind and also what a problem are we really trying to solve usually people try to sell or try to give us something that isn't really valuable like implementing a solution on the on the on the cloud isn't really it doesn't really add a lot of value that's where we go David what's your conversation like with suppliers you have a certain new way to do things as as becomes more agile and essentially the networking and more dynamic what are some of the conversation is with the either incumbents or new new vendors that you're having what do what do you require yeah so ease of use is definitely definitely high up there we've had some vendors come in and say you know hey you know when you go to set this up we're gonna want to send somebody on site and they're gonna sit with you for your day to configure it and that's kind of a red flag what wait a minute you know do we really if one of my really talented engineers can't figure it out on his own what's going on there and why is that so I you know having having some ease-of-use and the team being comfortable with it and understanding it is really important Bobby how about you I mean the old days was do a bake-off and you know the winner takes all I mean is it like that anymore but what's the Volvic a bake-off last year for us do you win so but that's different now because now when you when you get the product you can install the product and they double your energy or have it in a matter of minutes and so the key is is they can you be operational you know within hours or days instead of weeks but but do we also have the flexibility to customize it to meet your needs could you want to be you want to be put into a box with the other customers when you have needs that your pastor cut their needs yeah almost see the challenge that you guys are living where you've got the cloud immediate value depending how you can roll up any solutions but then you have might have other needs so you got to be careful not to buy into stuff that's not shipping so you're trying to be proactive at the same time deal with what you got I mean how do you guys see that evolving because multi-cloud to me is definitely relevant but it's not yet clear how to implement across how do you guys look at this baked versus you know future solutions coming how do you balance that so again so right now we we're we're taking the the ad hoc approach and experimenting with the different concepts of cloud and and really leveraging the the native constructs of each cloud but but there's a there's a breaking point for sure you don't you don't get to scale this like Alexa mom said and you have to focus on being able to deliver a developer they're their sandbox or they're their play area for the for the things that they're trying to build quickly and the only way to do that is with the with with some sort of consistent orchestration layer that allows you to so use a lot more stuff to be coming pretty quickly hides area I do expect things to start to start maturing quite quite quickly this year and you guys see similar trend new stuff coming fast yeah part of the biggest challenge we've got now is being able to segment within the network being able to provide segmentation between production on production workloads even businesses because we support many businesses worldwide and and isolation between those is a key criteria there so the ability to identify and quickly isolate those workloads is key so the CIOs that are watching or that are saying hey take that he'll do multi cloud and then you know the bottoms-up organization Nick pops you're kind of like off a little bit it's not how it works I mean what is the reality in terms of implementing you know in as fast as possible because the business benefits are but it's not always clear in the technology how to move that fast yeah what are some of the barriers one of the blockers what are the enablers I think the reality is is that you may not think you're multi-cloud but your business is right so I think the biggest barriers there is understanding what the requirements are and how best to meet those requirements and then secure manner because you need to make sure that things are working from a latency perspective that things work the way they did and get out of the mind shift that you know it was a cheery application in the data center it doesn't have to be a Tier three application in the cloud so lift and shift is is not the way to go yeah scale is a big part of what I see is the competitive advantage to a lot these clouds and needs to be proprietary network stacks in the old days and then open systems came that was a good thing but as clouds become bigger there's kind of an inherent lock in there with the scale how do you guys keep the choice open how're you guys thinking about interoperability what are some of the conversations and you guys are having around those key concepts well when we look at when we look at the upfront from a networking perspective it it's really key for you to just enable enable all the all the clouds to be to be able to communicate between them developers will will find a way to use the cloud that best suits their their business need and and like like you said it's whether whether you're in denial or not of the multi cloud fact that then your company is in already that's it becomes really important for you to move quickly yeah and I a lot of it also hinges on how well is the provider embracing what that specific cloud is doing so are they are they swimming with Amazon or Azure and just helping facilitate things they're doing the you know the heavy lifting API work for you or are they swimming upstream and they're trying to hack it all together in a messy way and so that helps you you know stay out of the lock-in because they're you know if they're doing if they're using Amazon native tools to help you get where you need to be it's not like Amazon's gonna release something in the future that completely you know makes you have designed yourself into a corner so the closer they're more than cloud native they are the more the easier it is to to deploy but you also need to be aligned in such a way that you can take advantage of those cloud native technologies will it make sense tgw is a game changer in terms of cost and performance right so to completely ignore that would be wrong but you know if you needed to have encryption you know teach Adobe's not encrypted so you need to have some type of a gateway to do the VPN encryption you know so the aviatrix tool give you the beauty of both worlds you can use tgw with a gateway Wow real quick in the last minute we have I want to just get a quick feedback from you guys I hear a lot of people say to me hey the I picked the best cloud for the workload you got and then figure out multi cloud behind the scenes so that seems to be do you guys agree with that I mean is it do I go Mull one cloud across the whole company or this workload works great on AWS that work was great on this from a cloud standpoint do you agree with that premise and then witness multi-cloud stitch them all together yeah from from an application perspective it it can be per workload but it can also be an economical decision certain enterprise contracts will will pull you in one direction that value but the the network problem is still the same doesn't go away yeah yeah yeah I mean you don't want to be trying to fit a square into a round Hall right so if it works better on that cloud provider then it's our job to make sure that that service is there and people can use it agree you just need to stay ahead of the game make sure that the network infrastructure is there secure is available and is multi cloud capable yeah I'm at the end of the day you guys just validating that it's the networking game now cloud storage compute check networking is where the action is awesome thanks for your insights guys appreciate you coming on the panel appreciate it thanks thank you [Applause] [Music] [Applause] okay welcome back on the live feed I'm John fritz T Blaney my co-host with aviatrix I'm with the cube for the special digital event our next customer panel got great another set of cloud network architects Justin Smith was aura Justin broadly with Ellie Mae and Amit Oh tree job with Koopa welcome to stage [Applause] all right thank you thank you okay he's got all the the cliff notes from the last session welcome back rinse and repeat yeah yeah we're going to go under the hood a little bit I think I think they nailed the what we've been reporting and we've been having this conversation around networking is where the action is because that's the end of the day you got a move a pack from A to B and you get workloads exchanging data so it's really killer so let's get started Amit what are you seeing as the journey of multi cloud as you go under the hood and say okay I got to implement this I have to engineer the network make it enabling make it programmable make it interoperable across clouds and that's like I mean almost sounds impossible to me what's your take yeah I mean it it seems impossible but if you are running an organization which is running infrastructure as a cordon all right it is easily doable like you can use tools out there that's available today you can use third-party products that can do a better job but but put your architecture first don't wait architecture may not be perfect put the best architecture that's available today and be agile to iterate and make improvements over the time we get to Justin's over here so I have to be careful when I point a question in Justin they both have the answer but okay journeys what's the journey been like I mean is there phases we heard that from Gartner people come in to multi cloud and cloud native networking from different perspectives what's your take on the journey Justin yeah I mean from our perspective we started out very much focused on one cloud and as we started doing errands we started doing new products the market the need for multi cloud comes very apparent very quickly for us and so you know having an architecture that we can plug in play into and be able to add and change things as it changes is super important for what we're doing in the space just in your journey yes for us we were very ad hoc oriented and the idea is that we were reinventing all the time trying to move into these new things and coming up with great new ideas and so rather than it being some iterative approach with our deployments that became a number of different deployments and so we shifted that tore in the network has been a real enabler of this is that it there's one network and it touches whatever cloud we want it to touch and it touches the data centers that we need it to touch and it touches the customers that we need it to touch our job is to make sure that the services that are available and one of those locations are available in all of the locations so the idea is not that we need to come up with this new solution every time it's that we're just iterating on what we've already decided to do before we get the architecture section I want to ask you guys a question I'm a big fan of you know let the app developers have infrastructure as code so check but having the right cloud run that workload I'm a big fan of that if it works great but we just heard from the other panel you can't change the network so I want to get your thoughts what is cloud native networking and is that the engine really that's the enabler for this multi cloud trend but you guys taken we'll start with Amit what do you think about that yeah so you are gonna have workloads running in different clouds and the workloads would have affinity to one cloud over other but how you expose that it matter of how you are going to build your networks how we are gonna run security how we are going to do egress ingress out of it so it's a big problem how do you split says what's the solution what's the end the key pain points and problem statement I mean the key pain point for most companies is how do you take your traditionally on-premise network and then blow that out to the cloud in a way that makes sense you know IP conflicts you have IP space you pub public eye peas and premise as well as in the cloud and how do you kind of make a sense of all of that and I think that's where tools like a v8 ryx make a lot of sense in that space from our site it's it's really simple its latency its bandwidth and availability these don't change whether we're talking about cloud or data center or even corporate IT networking so our job when when these all of these things are simplified into like s3 for instance and our developers want to use those we have to be able to deliver that and for a particular group or another group that wants to use just just GCP resources these aren't we have to support these requirements and these wants as opposed to saying hey that's not a good idea our job is to enable them not to disable them do you think you guys think infrastructure is code which I love that I think it's that's the future it is we saw that with DevOps but I do start getting the networking is it getting down to the network portion where it's network is code because storage and compute working really well is seeing all kubernetes and service master and network as code reality is it there is got work to do it's absolutely there I mean you mentioned net DevOps and it's it's very real I mean in Cooper we build our networks through terraform and on not only just out of fun build an API so that we can consistently build V nets and VPC all across in the same unit yeah and even security groups and then on top an aviatrix comes in we can peer the networks bridge bridge all the different regions through code same with you guys but yeah everything we deploy is done with automation and then we also run things like lambda on top to make changes in real time we don't make manual changes on our network in the data center funny enough it's still manual but the cloud has enabled us to move into this automation mindset and and all my guys that's what they focus on is bringing what now what they're doing in the cloud into the data center which is kind of opposite of what it should be that's full or what it used to be it's full DevOps then yes yeah I mean for us was similar on-premise still somewhat very manual although we're moving more Norton ninja and terraform concepts but everything in the production environment is colored Confirmation terraform code and now coming into the datacenter same I just wanted to jump in on a Justin Smith one of the comment that you made because it's something that we always talk about a lot is that the center of gravity of architecture used to be an on-prem and now it's shifted in the cloud and once you have your strategic architecture what you--what do you do you push that everywhere so what you used to see at the beginning of cloud was pushing the architecture on prem into cloud now I want to pick up on what you said to you others agree that the center of architect of gravity is here I'm now pushing what I do in the cloud back into on pram and and then so first that and then also in the journey where are you at from 0 to 100 of actually in the journey to cloud DUI you 50% there are you 10% yes I mean are you evacuating data centers next year I mean were you guys at yeah so there's there's two types of gravity that you typically are dealing with no migration first is data gravity and your data set and where that data lives and then the second is the network platform that interrupts all that together right in our case the data gravity sold mostly on Prem but our network is now extending out to the app tier that's going to be in cloud right eventually that data gravity will also move to cloud as we start getting more sophisticated but you know in our journey we're about halfway there about halfway through the process we're taking a handle of you know lift and shift and when did that start and we started about three years ago okay okay go by it's a very different story it started from a garage and one hundred percent on the clock it's a business spend management platform as a software-as-a-service one hundred percent on the cloud it was like ten years ago right yes yeah you guys are riding the wave love that architecture Justin I want to ask user you guys mentioned DevOps I mean obviously we saw the huge observability wave which is essentially network management for the cloud in my opinion right yeah it's more dynamic but this isn't about visibility we heard from the last panel you don't know what's being turned on or turned off from a services standpoint at any given time how is all this playing out when you start getting into the DevOps down well this this is the big challenge for all of us as visibility when you talk transport within a cloud you know we very interesting we we have moved from having a backbone that we bought that we own that would be data center connectivity we now I work for as or as a subscription billing company so we want to support the subscription mindset so rather than going and buying circuits and having to wait three months to install and then coming up with some way to get things connected and resiliency and redundancy I my backbone is in the cloud I use the cloud providers interconnections between regions to transport data across and and so if you do that with their native solutions you you do lose visibility there are areas in that that you don't get which is why controlling you know controllers and having some type of management plane is a requirement for us to do what we're supposed to do and provide consistency while doing it a great conversation I loved when you said earlier latency bandwidth I think availability with your sim pop3 things guys SLA I mean you just do ping times between clouds it's like you don't know what you're getting for round-trip times this becomes a huge kind of risk management black hole whatever you want to call blind spot how are you guys looking at the interconnects between clouds because you know I can see that working from you know ground to cloud I'm per cloud but when you start doing with multi clouds workload I mean SL leis will be all over the map won't they just inherently but how do you guys view that yeah I think we talked about workload and we know that the workloads are going to be different in different clouds but they are going to be calling each other so it's very important to have that visibility that you can see how data is flowing at what latency and what our ability is hour is there and our authority needs to operate on that so it's solely use the software dashboard look at the times and look at the latency in the old days strong so on open so on you try to figure it out and then your day is you have to figure out just and what's your answer to that because you're in the middle of it yeah I mean I think the the key thing there is that we have to plan for that failure we have to plan for that latency and our applications it's starting start tracking in your SLI something you start planning for and you loosely couple these services and a much more micro services approach so you actually can handle that kind of failure or that type of unknown latency and unfortunately the cloud has made us much better at handling exceptions a much better way you guys are all great examples of cloud native from day one and you guys had when did you have the tipping point moment or the Epiphany of saying a multi clouds real I can't ignore it I got to factor it into all my design design principles and and everything you're doing what's it was there a moment or was it was it from day one now there are two divisions one was the business so in business there was some affinity to not be in one cloud or to be in one cloud and that drove from the business side so it has a cloud architect our responsibility was to support that business and other is the technology some things are really running better in like if you are running dot network load or you are going to run machine learning or AI so that you have you would have that preference of one cloud over other so it was the bill that we got from AWS I mean that's that's what drives a lot of these conversations is the financial viability of what you're building on top of it which is so we this failure domain idea which is which is fairly interesting is how do I solve or guarantee against a failure domain you have methodologies with you know back-end direct connects or interconnect with GCP all of these ideas are something that you have to take into account but that transport layer should not matter to whoever we're building this for our job is to deliver the frames in the packets what that flows across how you get there we want to make that seamless and so whether it's a public internet API call or it's a back-end connectivity through Direct Connect it doesn't matter it just has to meet a contract that you signed with your application folks yeah that's the availability piece just on your thoughts on that I think any comment on that so actually multi clouds become something much more recent in the last six to eight months I'd say we always kind of had a very much an attitude of like moving to Amazon from our private cloud is hard enough why complicate it further but the realities of the business and as we start seeing you know improvements in Google and Asia and different technology spaces the need for multi cloud becomes much more important as well as those are acquisition strategies I matured we're seeing that companies that used to be on premise that we typically acquire are now very much already on a cloud and if they're on a cloud I need to plug them into our ecosystem and so that's really change our multi cloud story in a big way I'd love to get your thoughts on the clouds versus the clouds because you know you compare them Amazon's got more features they're rich with features I see the bills are haiku people using them but Google's got a great Network Google's networks pretty damn good and then you got a sure what's the difference between the clouds who where they've evolved something whether they peak in certain areas better than others what what are the characteristics which makes one cloud better do they have a unique feature that makes Azure better than Google and vice versa what do you guys think about the different clouds yeah to my experience I think there is the approach is different in many places Google has a different approach very devops friendly and you can run your workload like your network can spend regions time I mean but our application ready to accept that MS one is evolving I mean I remember ten years back Amazon's network was a flat network we will be launching servers and 10.0.0.0 mode multi-account came out so they are evolving as you are at a late start but because they have a late start they saw the pattern and they they have some mature set up on the I mean I think they're all trying to say they're equal in their own ways I think they all have very specific design philosophies that allow them to be successful in different ways and you have to kind of that in mine is your architectural and solution for example Amazon has a very much a very regional affinity they don't like to go cross region in their architecture whereas Google is very much it's a global network we're gonna think about as a global solution I think Google also has advantages there to market and so it has seen what asier did wrong it's seen what AWS did wrong and it's made those improvements and I think that's one of their big advantage at great scale to Justin thoughts on the cloud so yeah Amazon built from the system up and Google built from the network down so their ideas and approaches are from a global versus or regional I agree with you completely that that is the big number one thing but the if you look at it from the outset interestingly the the inability or the ability for Amazon to limit layer 2 broadcasting and and what that really means from a VPC perspective changed all the routing protocols you can use all the things that we have built inside of a data center to provide resiliency and and and make things seamless to users all of that disappeared and so because we had to accept that at the VPC level now we have to accept it at the LAN level Google's done a better job of being able to overcome those things and provide those traditional Network facilities to us it's just great panel can go all day here's awesome so I heard we could we'll get to the cloud native naive question so kind of think about what's not even what's cloud is that next but I got to ask you had a conversation with a friend he's like when is the new land so if you think about what the land was at a data center when is the new link you get talking about the cloud impact so that means st when the old st was kind of changing into the new land how do you guys look at that because if you think about it what lands were for inside a premises was all about networking high speed but now when you take the win and make essentially a land do you agree with that and how do you view this trend and is it good or bad or is it ugly and what's what you guys take on this yeah I think it's the it's a thing that you have to work with your application architect so if you are managing networks and if you're a sorry engineer you need to work with them to expose the unreliability that would bring in so the application has to hand a lot of this the difference in the Layton sees and and the reliability has to be worked through the application there land when same concept as it be yesterday I think we've been talking about for a long time the erosion of the edge and so is this is just a continuation of that journey we've been on for the last several years as we get more and more cloud native when we start about API is the ability to lock my data in place and not be able to access it really goes away and so I think this is just continuation that thing I think it has challenges we start talking about weighing scale versus land scale the tooling doesn't work the same the scale of that tooling is much larger and the need to automation is much much higher in a way than it was in a land that's what we're seeing so much infrastructure as code yeah yeah so for me I'll go back again to this its bandwidth and its latency right that bet define those two land versus win but the other thing that's comes up more and more with cloud deployments is where is our security boundary and where can I extend this secure aware appliance or set of rules to protect what's inside of it so for us we're able to deliver VRS or route forwarding tables for different segments wherever we're at in the world and so they're they're trusted to talk to each other but if they're gonna go to someplace that's outside of their their network then they have to cross a security boundary and where we enforce policy very heavily so for me there's it's not just land when it's it's how does environment get to environment more importantly that's a great point and security we haven't talked to yet but that's got to be baked in from the beginning that's architecture thoughts on security are you guys are dealing with it yeah start from the base have app to have security built in have TLS have encryption on the data I transit data at rest but as you bring the application to the cloud and they are going to go multi-cloud talking to over the Internet in some places well have apt web security I mean I mean our principals day Security's day zero every day and so we we always build it into our design we load entire architecture into our applications it's encrypt everything it's TLS everywhere it's make sure that that data is secured at all times yeah one of the cool trends at RSA just as a side note was the data in use encryption piece which is a homomorphic stuff was interesting all right guys final question you know we heard on the earlier panel was also trending at reinvent we take the tea out of cloud native it spells cloud naive okay they got shirts now he being sure he's gonna got this trend going what does that mean to be naive so if you're to your peers out there watching a live stream and also the suppliers that are trying to you know supply you guys with technology and services what's naive look like and what's native look like when is someone naive about implementing all this stuff so for me it's because we are in hundred-percent cloud for us its main thing is ready for the change and you will you will find new building blocks coming in and the network design will evolve and change so don't be naive and think that it's static you wall with the change I think the big naivety that people have is that well I've been doing it this way for twenty years and been successful it's going to be successful in cloud the reality is that's not the case you have to think some of the stuff a little bit differently and you need to think about it early enough so that you can become cloud native and really enable your business on cloud yeah for me it's it's being open minded right the the our industry the network industry as a whole has been very much I am smarter than everybody else and we're gonna tell everybody how it's going to be done and we have we fell into a lull when it came to producing infrastructure and and and so embracing this idea that we can deploy a new solution or a new environment in minutes as opposed to hours or weeks or four months in some cases is really important and and so you know it's are you being closed-minded native being open-minded exactly and and it took a for me it was that was a transformative kind of where I was looking to solve problems in a cloud way as opposed to looking to solve problems in this traditional old-school way all right I know we're out of time but I ask one more question so you guys so good it could be a quick answer what's the BS language when you the BS meter goes off when people talk to you about solutions what's the kind of jargon that you hear that's the BS meter going off what are people talking about that in your opinion you here you go that's total B yes what what triggers use it so that I have two lines out of movies that are really I can if the if I say them without actually thinking them it's like 1.21 jigowatts how you're out of your mind from Back to the Future right somebody's gonna be a bank and then and then Martin ball and and Michael Keaton and mr. mom when he goes to 22 21 whatever it takes yeah those two right there if those go off in my mind somebody's talking to me I know they're full of baloney so a lot of speeds would be a lot of speeds and feeds a lot of data did it instead of talking about what you're actually doing and solutioning for you're talking about well I does this this this and okay 220 221 anytime I start seeing the cloud vendor start benchmarking against each other it's your workload is your workload you need to benchmark yourself don't don't listen to the marketing on that that's that's all I'm a what triggers you and the bsp I think if somebody explains you a not simple they cannot explain you in simplicity then that's a good one all right guys thanks for the great insight great panel how about a round of applause practitioners DX easy solutions integrating company than we service customers from all industry verticals and we're helping them to move to the digital world so as a solutions integrator we interface with many many customers that have many different types of needs and they're on their IT journey to modernize their applications into the cloud so we encounter many different scenarios many different reasons for those migrations all of them seeking to optimize their IT solutions to better enable their business we have our CPS organization it's cloud platform services we support AWS does your Google Alibaba corkle will help move those workloads to wherever it's most appropriate no one buys the house for the plumbing equally no one buys the solution for the networking but if the plumbing doesn't work no one likes the house and if this network doesn't work no one likes a solution so network is ubiquitous it is a key component of every solution we do the network connectivity is the lifeblood of any architecture without network connectivity nothing works properly planning and building a scalable robust network that's gonna be able to adapt with the application needs its when encountering some network design and talking about speed the deployment aviatrix came up in discussion and we then further pursued an area DHT products that incorporated aviatrix is part of a new offering that we are in the process of developing that really enhances our ability to provide cloud connectivity for the lance cloud connectivity there's a new line of networking services that we're getting into as our clients move into hybrid cloud networking it is much different than our traditional based services an aviatrix provides a key component in that service before we found aviatrix we were using just native peering connections but there wasn't a way to visualize all those peering connections and with multiple accounts multiple contacts for security with a v8 church we were able to visualize those different peering connections of security groups it helped a lot especially in areas of early deployment scenarios were quickly able to then take those deployment scenarios and turn them into scripts that we can then deploy repeatedly their solutions were designed for work with the cloud native capabilities first and where those cloud native capabilities fall short they then have solution sets that augment those capabilities I was pleasantly surprised number one with the aviatrix team as a whole in their level of engagement with us you know we weren't only buying the product we were buying a team that came on board to help us implement and solution that was really good to work together to learn both what aviatrix had to offer as well as enhancements that we had to bring that aviatrix was able to put into their product and meet our needs even better aviatrix was a joy to find because they really provided us the technology that we needed in order to provide multi cloud connectivity that really added to the functionality that you can't get from the basic law providing services we're taking our customers on a journey to simplify and optimize their IT infrastructure aviatrix certainly has made my job much easier okay welcome back to altitude 2020 for the digital event for the live feed welcome back I'm John Ford with the cube with Steve Mulaney CEO aviatrix for the next panel from global system integrators the folks who are building and working with folks on their journey to multi cloud and cloud native networking we've got a great panel George Buckman with dxc and Derek Monahan with wwt welcome to the stage [Applause] [Music] okay you guys are the ones out there advising building and getting down and dirty with multi cloud and cloud native networking we heard from the customer panel you can see the diversity of where people come into the journey of cloud it kind of depends upon where you are but the trends are all clear cloud native networking DevOps up and down the stack this has been the main engine what's your guys take of the disk journey to multi cloud what do you guys seeing yeah it's it's critical I mean we're seeing all of our enterprise customers enter into this they've been through the migrations of the easy stuff you know now they're trying to optimize and get more improvement so now the tough stuffs coming on right and you know they need their data processing near where their data is so that's driving them to a multi cloud environment okay we heard some of the edge stuff I mean you guys are exactly you've seen this movie before but now it's a whole new ballgame what's your take yeah so I'll give you a hint so our practice it's not called the cloud practice it's the multi cloud practice and so if that gives you a hint of how we approach things it's very consultative and so when we look at what the trends are let's look a little year ago about a year ago we were having conversations with customers let's build a data center in the cloud let's put some VP C's let's throw some firewalls with some DNS and other infrastructure out there and let's hope it works this isn't a science project so what we're trying we're starting to see is customers are starting to have more of a vision and we're helping with that consultative nature but it's totally based on the business and you got to start understanding how the lines of business are using the apps and then we evolved into that next journey which is a foundational approach to what are some of the problem statement customers are solving when they come to you what are the top things that are on their my house or the ease of use of jelly all that stuff but what specifically they did digging into yeah some complexity I think when you look at multi cloud approach in my view is network requirements are complex you know I think they are but I think the approach can be let's simplify that so one thing that we try to do and this is how we talk to customers is let's just like you simplify an aviatrix simplifies the automation orchestration of cloud networking we're trying to simplify the design the planning implementation of infrastructure across multiple workloads across multiple platforms and so the way we do it is we sit down we look at not just use cases and not just the questions in common we anticipate we actually build out based on the business and function requirements we build out a strategy and then create a set of documents and guess what we actually build in the lab and that lab that we platform we built proves out this reference architecture actually works absolutely we implement similar concepts I mean we they're proven practices they work great so well George you mentioned that the hard part is now upon us are you referring to networking what is specifically were you getting at Tara so the easy parts done now so for the enterprises themselves migrating their more critical apps or more difficult apps into the environments you know they've just we've just scratched the surface I believe on what enterprises that are doing to move into the cloud to optimize their environments to take advantage of the scale and speed to deployment and to be able to better enable their businesses so they're just now really starting the >> so do you get you guys see what I talked about them in terms of their Cambrian explosion I mean you're both monster system integrators with you know top fortune enterprise customers you know really rely on you for for guidance and consulting and so forth and boy they're networks is that something that you you've seen I mean does that resonate did you notice a year and a half ago and all of a sudden the importance of cloud for enterprise shoot up yeah I mean we're seeing it okay in our internal environment as yeah you know we're a huge company or right customer zero or an IT so we're experiencing that internal okay and every one of our other customers so I have another question oh I don't know the answer to this and the lawyer never asks a question that you don't know the answer to but I'm gonna ask it anyway d XE @ wwt massive system integrators why aviatrix yep so great question Steve so I think the way we approach things I think we have a similar vision a similar strategy how you approach things how we approach things that it worldwide technology number one we want to simplify the complexity and so that's your number one priorities let's take the networking but simplify it and I think part of the other point I'm making is we have we see this automation piece as not just an afterthought anymore if you look at what customers care about visibility and automation is probably the at the top three maybe the third on the list and I think that's where we see the value and I think the partnership that we're building and what I what I get excited about is not just putting yours in our lab and showing customers how it works it's Co developing a solution with you figuring out hey how can we make this better right mr. piller is a huge thing Jenna insecurity alone Network everything's around visibility what automation do you see happening in terms of progression order of operations if you will it's the low-hanging fruit what are people working on now and what are what are some of the aspirational goals around when you start thinking about multi cloud and automation yep so I wanted to get back to answer that question I want to answer your question you know what led us there and why aviatrix you know in working some large internal IT projects and and looking at how we were going to integrate those solutions you know we like to build everything with recipes where Network is probably playing catch-up in the DevOps world but with a DevOps mindset looking to speed to deploy support all those things so when you start building your recipes you take a little of this a little of that and you mix it all together well when you look around you say wow look there's this big bag of a VHS let me plop that in that solves a big part of my problems that I have to speed to integrate speed to deploy and the operational views that I need to run this so that was 11 years about reference architectures yeah absolutely so you know they came with a full slate of reference architectures already the out there and ready to go that fit our needs so it's very very easy for us to integrate those into our recipes what do you guys think about all the multi vendor interoperability conversations that have been going on choice has been a big part of multi cloud in terms of you know customers want choice didn't you know they'll put a workload in the cloud that works but this notion of choice and interoperability is become a big conversation it is and I think our approach and that's why we talk to customers is let's let's speed and be risk of that decision making process and how do we do that because the interoperability is key you're not just putting it's not just a single vendor we're talking you know many many vendors I mean think about the average number of cloud applications a customer uses a business and enterprise business today you know it's it's above 30 it's it's skyrocketing and so what we do and we look at it from an Billy approaches how do things interoperate we test it out we validate it we build a reference architecture it says these are the critical design elements now let's build one with aviatrix and show how this works with aviatrix and I think the the important part there though is the automation piece that we add to it invisibility so I think the visibility is what's what I see lacking across the industry today and the cloud needed that's been a big topic yep okay in terms of aviatrix that you guys see them coming in there one of the ones that are emerging and the new brands emerging with multi cloud you still got the old guard incumbents with huge footprints how our customers dealing with that that kind of component in dealing with both of them yeah I mean where we have customers that are ingrained with a particular vendor and you know we have partnerships with many vendors so our objective is to provide the solution that meets that client and you they all want multi vendor they all want interoperability correct all right so I got to ask you guys a question while we were defining de to operations what does that mean I mean you guys are looking at the big business and technical components of architecture what does de two operations mean what's the definition of that yeah so I think from our perspective my experience we you know de to operations whether it's it's not just the you know the orchestration piece and setting up and let it a lot of automate and have some you know change control you're looking at this from a data perspective how do I support this ongoing and make it easy to make changes as we evolve that the the cloud is very dynamic the the nature of how that fast is expanding the number of features is astonishing trying to keep up to date with a number of just networking capabilities and services that are added so I think day to operation starts with a fundable understanding of you know building out supporting a customer's environments and making it the automation piece easy from from you know a distance I think yeah and you know taking that to the next level of being able to enable customers to have catalog items that they can pick and choose hey I need this network connectivity from this cloud location back to this on pram and being able to have that automated and provisioned just simply by ordering it for the folks watching out there guys take a minute to explain as you guys are in the trenches doing a lot of good work what are some of the engagement that you guys get into how does that progress what is that what's what happens there they call you up and say hey I need multi-cloud or you're already in there I mean take us through why how someone can engage to use a global si to come in and make this thing happen what's looks like typical engagement look like yeah so from our perspective we typically have a series of workshops in a methodology that we kind of go along the journey number one we have a foundational approach and I don't mean foundation meaning the network foundation that's a very critical element we got a factor in security we got a factor in automation so we think about foundation we do a workshop that starts with education a lot of times we'll go in and we'll just educate the customer what does VPC sharing you know what is a private link and Azure how does that impact your business you know customers I want to share services out in an ecosystem with other customers and partners well there's many ways to accomplish that so our goal is to you know understand those requirements and then build that strategy with them thoughts George oh yeah I mean I'm one of the guys that's down in the weeds making things happen so I'm not the guy on the front line interfacing with the customers every day but we have a similar approach you know we have a consulting practice that will go out and and apply their practices to see what those and when do you parachute in yeah when I then is I'm on the back end working with our offering development leads for the networking so we understand or seeing what customers are asking for and we're on the back end developing the solutions that integrate with our own offerings as well as enable other customers to just deploy quickly to meet their connectivity needs it so the patterns are similar great final question for you guys I want to ask you to paint a picture of what success looks like and you know for name customers you don't forget in reveal of kind of who they are but what does success look like in multi-cloud as you as you paint a picture for the folks here and watching on the live stream it's if someone says hey I want to be multi-cloud I got to have my operations agile I want full DevOps I want programmability security built in from day zero what does success look like yeah I think success looks like this so when you're building out a network the network is a harder thing to change than some other aspects of cloud so what we think is even if you're thinking about that second cloud which we have most of our customers are on to public clouds today they might be dabbling in that is you build that network foundation an architecture that takes in consideration where you're going and so once we start building that reference architecture out that shows this is how to sit from a multi-cloud perspective not a single cloud and let's not forget our branches let's not forget our data centers let's not forget how all this connects together because that's how we define multi-cloud it's not just in the cloud it's on Prem and it's off Prem and so collectively I think the key is also is that we provide them an hld you got to start with in a high-level design that can be tweaked as you go through the journey but you got to give a solid structural foundation and that networking which we think most customers think as not not the network engineers but as an afterthought we want to make that the most critical element before you start the journey Jorge from your seed had a success look for you so you know it starts out on these journeys often start out people not even thinking about what is gonna happen what what their network needs are when they start their migration journey to the cloud so I want this success to me looks like them being able to end up not worrying about what's happening in the network when they move to the cloud good guys great insight thanks for coming on share and pen I've got a round of applause the global system integrators [Applause] [Music] okay welcome back from the live feed I'm shuffle with the cube Steve Eleni CEO of aviatrix my co-host our next panel is the aviatrix certified engineers also known as aces this is the folks that are certified their engineering they're building these new solutions please welcome Toby Foster min from Attica Stacy linear from Terra data and Jennifer Reid with Victor Davis to the stage I was just gonna I was just gonna rip you guys and say where's your jackets and Jen's got the jacket on okay good love the aviatrix aces pile of gear there above the clouds soaring to new heights that's right so guys aviatrix aces love the name I think it's great certified this is all about getting things engineered so there's a level of certification I want to get into that but first take us through the day in the life of an ace and just to point out Stacey's a squad leader so he's like a squadron leader Roger and leader yeah squadron leader so he's got a bunch of aces underneath him but share your perspective day-in-the-life Jeff we'll start with you sure so I have actually a whole team that works for me both in the in the North America both in the US and in Mexico and so I'm eagerly working to get them certified as well so I can become a squad leader myself but it's important because one of the the critical gaps that we've found is people having the networking background because they're you graduate from college and you have a lot of computer science background you can program you've got Python but networking in packets they just don't get and so just taking them through all the processes that it's really necessary to understand when you're troubleshooting is really critical mm-hmm and because you're gonna get an issue where you need to figure out where exactly is that happening on the network you know is my my issue just in the V PCs and on the instant side is a security group or is it going on print and this is something actually embedded within Amazon itself I mean I should troubleshot an issue for about six months going back and forth with Amazon and it was the vgw VPN because they were auto-scaling on two sides and we ended up having to pull out the Cisco's and put in aviatrix so I could just say okay it's fixed and actually actually helped the application teams get to that and get it solved yeah but I'm taking a lot of junior people and getting them through that certification process so they can understand and see the network the way I see the network I mean look I've been doing this such for 25 years but I got out when I went in the Marine Corps that's what I did and coming out the network is still the network but people don't get the same training they get they got in the 90s it's just so easy just write some software and they work takes care of itself yes I'll be will get I'll come back to that I want to come back to that that problem solved with Amazon but Toby I think the only thing I have to add to that is that it's always the network fault as long as I've been in network have always been the network's fault and I'm even to this day you know it's still the network's fault and part of being a network guy is that you need to prove when it is and when it's not your fault and that means you need to know a little bit about a hundred different things to make that and now you got a full stack DevOps you gotta know a lot more times another hundred and these times are changing yeah they say you're a squadron leader I get that right what is what does a squadron leader first can you describe what it is I think probably just leading all the network components of it but not they from my perspective when to think about what you asked them was it's about no issues and no escalation soft my day is a good that's a good day yes it's a good day Jennifer you mentioned the Amazon thing this brings up a good point you know when you have these new waves come in you have a lot of new things newly use cases a lot of the finger-pointing it's that guy's problem that girl's problem so what is how do you solve that and how do you get the young guns up to speed is there training is that this is where the certification comes in well is where the certification is really going to come in I know when we we got together at reinvent one of the the questions that that we had with Stephen the team was what what should our certification look like you know she would just be teaching about what aviatrix troubleshooting brings to bear but what should that be like and I think Toby and I were like no no no that's going a little too high we need to get really low because the the better someone can get at actually understanding what actually happening in the network and and where to actually troubleshoot the problem how to step back each of those processes because without that it's just a big black box and they don't know you know because everything is abstracted in Amazon Internet and Azure and Google is substracted and they have these virtual gateways they have VPNs that you just don't have the logs on it's you just don't know and so then what tools can you put in front of them of where they can look because there are full logs well as long as we turned on the flow logs when they built it you know and there's like each one of those little things that well if they had decided to do that when they built it it's there but if you can come in later to really supplement that with training to actual troubleshoot and do a packet capture here as it's going through then teaching them how to read that even yeah Toby we were talking before we came on up on stage about your career you've been networking all your time and then you know you're now entering a lot of younger people how is that going because the people who come in fresh they don't have all the old war stories they don't know you talk about you know that's dimmer fault I walk in bare feet in the snow when I was your age I mean it's so easy now right they say what's your take on how you train the young P so I've noticed two things one is that they are up to speed a lot faster in generalities of networking they can tell you what a network is in high school level now where I didn't learn that too midway through my career and they're learning it faster but they don't necessarily understand why it's that way or you know everybody thinks that it's always slash 24 for a subnet and they don't understand why you can break it down smaller why it's really necessary so the the ramp up speed is much faster for these guys that are coming in but they don't understand why and they need some of that background knowledge to see where it's coming from and why is it important and old guys that's where we thrive Jennifer you mentioned you you got in from the Marines health spa when you got into networking how what was it like then and compared it now almost like we heard earlier static versus dynamic don't be static cuz then you just set the network you got a perimeter yeah no there was no such thing ya know so back in the day I mean I mean we had banyan vines for email and you know we had token ring and I had to set up token ring networks and figure out why that didn't work because how many of things were actually sharing it but then actually just cutting fiber and running fiber cables and dropping them over you know shelters to plug them in and oh crap they swung it too hard and shattered it now I gotta be great polished this thing and actually shoot like to see if it works I mean that was the network crimped five cat5 cables to run an Ethernet you know and then from that just said network switches dumb switches like those were the most common ones you had then actually configuring routers and you know logging into a Cisco router and actually knowing how to configure that and it was funny because I had gone all the way up and was a software product manager for a while so I've gone all the way up the stack and then two and a half three years ago I came across to to work with entity group that it became Victor Davis but we went to help one of our customers Davis and it was like okay so we need to fix the network okay I haven't done this in 20 years but all right let's get to it you know because it really fundamentally does not change it's still the network I mean I've had people tell me well you know when we go to containers we will not have to worry about the network and I'm like yeah you don't I do and then with this were the program abilities it really interesting so I think this brings up the certification what are some of the new things that people should be aware of that come in with the aviatrix ace certification what are some of the highlights can you guys share some of the some of the highlights around the certifications I think some of the importance is that it's it doesn't need to be vendor specific for network generality or basic networking knowledge and instead of learning how Cisco does something or how Palo Alto does something we need to understand how and why it works as a basic model and then understand how each vendor has gone about that problem and solved it in a general that's true in multi cloud as well you can't learn how cloud networking works without understanding how a double u.s. senator and GCP are all slightly the same but slightly different and some things work and some things don't I think that's probably the number one take I think having a certification across clouds is really valuable cuz we heard the global si help the business issues what does it mean to do that is it code is that networking is it configuration is that aviatrix what is the I mean op C aviatrix is the ASA certification but what is it about the multi cloud that makes it multi networking and multi vendor easy answer is yes so you got to be a generalist getting your hands and all you have to be right it takes experience because it's every every cloud vendor has their own certification whether that's hops and advanced networking and advanced security or whatever it might be yeah they can take the test but they have no idea how to figure out what's wrong with that system and the same thing with any certification but it's really getting your hands in there and actually having to troubleshoot the problems you know actually work the problem you know and calm down it's going to be okay I mean because I don't know how many calls I've been on or even had aviatrix join me on it's like okay so everyone calm down let's figure out what's happening it's like we've looked at that screen three times looking at it again it's not gonna solve that problem right but at the same time you know remaining calm but knowing that it really is I'm getting a packet from here to go over here it's not working so what could be the problem you know and actually stepping them through with those scenarios but that's like you only get that by having to do it you know and seeing it and going through it and then I have a question so we you know I just see it we started this program maybe months ago we're seeing a huge amount of interest I mean we're oversubscribed on all the training sessions we've got people flying from around the country even with coronavirus flying to go to Seattle to go to these events were oversubscribed good is that watching leader would put there yeah is that something that you see in your organization's are you recommending that to people do you see I mean I'm just I guess I'm surprised I'm not surprised but I'm really surprised by the demand if you would of this multi cloud network certification because it really isn't anything like that is that something you guys can comment on or do you see the same things in your organization's I say from my side because we operate in the multi cloud environment so it really helps and it's beneficial for us yeah I think I would add that uh networking guys have always needed to use certifications to prove that they know what they know right it's not good enough to say yeah I know IP addresses or I know how a network works and a couple little check marks or a little letters buying helps give you validity um so even in our team we can say hey you know we're using these certifications to know that you know enough of the basics and enough of the understandings that you have the tools necessary right so I guess my final question for you guys is why an eighth certification is relevant and then second part is share what the livestream folks who aren't yet a certified or might want to jump in to be AVH or certified engineers why is it important so why is it relevant and why shouldn't someone want to be an ace-certified I'm uses the right engineer I think my views a little different I think certification comes from proving that you have the knowledge not proving that you get a certification to get no I mean they're backwards so when you've got the training and the understanding and the you use that to prove and you can like grow your certification list with it versus studying for a test to get a certification and have no understanding of ok so that who is the right person that look at this is saying I'm qualified is it a network engineer is it a DevOps person what's your view you know is it a certain you know I think cloud is really the answer it's the as we talked like the edge is getting eroded so is the network definitions eating eroded we're getting more and more of some network some DevOps some security lots and lots of security because network is so involved in so many of them that's just the next progression there I would say I expand that to more automation engineers because we have those now probably extended as well well I think that the training classes themselves are helpful especially the entry-level ones for people who may be quote-unquote cloud architects but I've never done anything and networking for them to understand why we need those things to really work whether or not they go through to eventually get a certification is something different but I really think fundamentally understanding how these things work it makes them a better architect makes them better application developer but even more so as you deploy more of your applications into the cloud really getting an understanding even from our people who have tradition down on Prem networking they can understand how that's going to work in the cloud - well I know we've got just under 30 seconds left I want to get one more question than just one more for the folks watching that are maybe younger that don't have that networking training from your experiences each of you can answer why is it should they know about networking what's the benefit what's in it for them motivate them share some insights and why they should go a little bit deeper in networking Stacey we'll start with you we'll go down I'd say it's probably fundamental right if you don't deliver solutions networking use the very top I would say if you fundamental of an operating system running on a machine how those machines talk together as a fundamental change is something that starts from the base and work your way up right well I think it's a challenge because you you've come from top down now you're gonna start looking from bottom up and you want those different systems to cross communicate and say you built something and you're overlapping IP space not that that doesn't happen but how can I actually make that still operate without having to reappear e-platform it's like those challenges like those younger developers or sis engineers can really start to get their hands around and understand those complexities and bring that forward in their career they got to know the how the pipes are working and because know what's going some plumbing that's right and the works a how to code it that's right awesome thank you guys for great insights ace certified engineers also known as aces give a round of applause thank you okay all right that concludes my portion thank you Steve thanks for have Don thank you very much that was fantastic everybody round of applause for John Currier yeah so great event great event I'm not going to take long we've got we've got lunch outside for that for the people here just a couple of things just call to action right so we saw the Aces you know for those of you out on the stream here become a certified right it's great for your career it's great for knowledge is is fantastic it's not just an aviatrix thing it's gonna teach you about cloud networking multi-cloud networking with a little bit of aviatrix exactly what the Cisco CCIE program was for IP network that type of the thing that's number one second thing is is is is learn right so so there's a there's a link up there for the four to join the community again like I started this this is a community this is the kickoff to this community and it's a movement so go to what a v8 community bh6 comm starting a community at multi cloud so you know get get trained learn I'd say the next thing is we're doing over a hundred seminars in across the United States and also starting into Europe soon will come out and will actually spend a couple hours and talk about architecture and talk about those beginning things for those of you on the you know on the livestream in here as well you know we're coming to a city near you go to one of those events it's a great way to network with other people that are in the industry as well as to start to learn and get on that multi-cloud journey and then I'd say the last thing is you know we haven't talked a lot about what aviatrix does here and that's intentional we want you you know leaving with wanting to know more and schedule get with us in schedule a multi our architecture workshop session so we we sit out with customers and we talk about where they're at in that journey and more importantly where they're going in that in-state architecture from networking compute storage everything and everything you heard today every panel kept talking about architecture talking about operations those are the types of things that we saw we help you cook define that canonical architecture that system architecture that's yours so for so many of our customers they have three by five plotted lucid charts architecture drawings and it's the customer name slash aviatrix arc network architecture and they put it on their whiteboard that's what what we and that's the most valuable thing they get from us so this becomes their twenty-year network architecture drawing that they don't do anything without talking to us and look at that architecture that's what we do in these multi hour workshop sessions with customers and that's super super powerful so if you're interested definitely call us and let's schedule that with our team so anyway I just want to thank everybody on the livestream thank everybody here hopefully it was it was very useful I think it was and joined the movement and for those of you here join us for lunch and thank you very much [Applause] [Music]

Published Date : Mar 4 2020

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Altitude 2020 Full Event | March 3, 2020


 

ladies and gentlemen this is your captain speaking we will soon be taking off on our way to altitude please keep your seatbelts fastened and remain in your seats we will be experiencing turbulence until we are above the clouds ladies and gentlemen we are now cruising at altitude sit back and enjoy the ride [Music] altitude is a community of thought leaders and pioneers cloud architects and enlightened network engineers who have individually and are now collectively leading their own IT teams and the industry on a path to lift cloud networking above the clouds empowering Enterprise IT to architect design and control their own cloud network regardless of the turbulent clouds beneath them it's time to gain altitude ladies and gentlemen Steve Mulaney president and CEO of aviatrix the leader of multi cloud networking [Music] [Applause] all right good morning everybody here in Santa Clara as well as to the what millions of people watching the livestream worldwide welcome to altitude 2020 all right so we've got a fantastic event today really excited about the speakers that we have today and the experts that we have and really excited to get started so one of the things I wanted to just share was this is not a one-time event it's not a one-time thing that we're gonna do sorry for the aviation analogy but you know sherry way aviatrix means female pilot so everything we do as an aviation theme this is a take-off for a movement this isn't an event this is a take-off of a movement a multi-cloud networking movement and community that we're inviting all of you to become part of and-and-and why we're doing that is we want to enable enterprises to rise above the clouds so to speak and build their network architecture regardless of which public cloud they're using whether it's one or more of these public clouds so the good news for today there's lots of good news but this is one good news is we don't have any powerpoint presentations no marketing speak we know that marketing people have their own language we're not using any of that in those sales pitches right so instead what are we doing we're going to have expert panels we've got Simone Rashard Gartner here we've got 10 different network architects cloud architects real practitioners they're going to share their best practices and there are real-world experiences on their journey to the multi cloud so before we start and everybody know what today is in the u.s. it's Super Tuesday I'm not gonna get political but Super Tuesday there was a bigger Super Tuesday that happened 18 months ago and maybe eight six employees know what I'm talking about 18 months ago on a Tuesday every enterprise said I'm gonna go to the cloud and so what that was was the Cambrian explosion for cloud for the price so Frank kibrit you know what a Cambrian explosion is he had to look it up on Google 500 million years ago what happened there was an explosion of life where it went from very simple single-cell organisms to very complex multi-celled organisms guess what happened 18 months ago on a Tuesday I don't really know why but every enterprise like I said all woke up that day and said now I'm really gonna go to cloud and that Cambrian explosion of cloud went meant that I'm moving from very simple single cloud single use case simple environment to a very complex multi cloud complex use case environment and what we're here today is we're gonna go and dress that and how do you handle those those those complexities and when you look at what's happening with customers right now this is a business transformation right people like to talk about transitions this is a transformation and it's actually not just the technology transformation it's a business transformation it started from the CEO and the boards of enterprise customers where they said I have an existential threat to the survival of my company if you look at every industry who they're worried about is not the other 30 year old enterprise what they're worried about is the three year old enterprise that's leveraging cloud that's leveraging AI and that's where they fear that they're going to actually get wiped out right and so because of this existential threat this is CEO lead this is board led this is not technology led it is mandated in the organization's we are going to digitally transform our enterprise because of this existential threat and the movement to cloud is going to enable us to go do that and so IT is now put back in charge if you think back just a few years ago in cloud it was led by DevOps it was led by the applications and it was like I said before their Cambrian explosion is very simple now with this Cambrian explosion and enterprises getting very serious and mission critical they care about visibility they care about control they care about compliance conformance everything governance IT is in charge and and and that's why we're here today to discuss that so what we're going to do today is much of things but we're gonna validate this journey with customers do they see the same thing we're gonna validate the requirements for multi-cloud because honestly I've never met an enterprise that is not going to be multi-cloud many are one cloud today but they all say I need to architect my network for multiple clouds because that's just what the network is there to support the applications and the applications will run and whatever cloud it runs best in and you have to be prepared for that the second thing is is is architecture again with the IT in charge you architecture matters whether it's your career whether it's how you build your house it doesn't matter horrible architecture your life is horrible forever good architecture your life is pretty good so we're gonna talk about architecture and how the most fundamental and critical part of that architecture and that basic infrastructure is the network if you don't get that right nothing works right way more important and compute way more important than storm dense storage network is the foundational element of your infrastructure then we're going to talk about day 2 operations what does that mean well day 1 is one day of your life that's who you wire things up they do and beyond I tell everyone in networking and IT it's every day of your life and if you don't get that right your life is bad forever and so things like operations visibility security things like that how do I get my operations team to be able to handle this in an automated way because it's not just about configuring it in the cloud it's actually about how do I operationalize it and that's a huge benefit that we bring as aviatrix and then the last thing we're going to talk and it's the last panel we have I always say you can't forget about the humans right so all this technology all these things that we're doing it's always enabled by the humans at the end of the day if the humans fight it it won't get deployed and we have a massive skills gap in cloud and we also have a massive skill shortage you have everyone in the world trying to hire cloud network architects right there's just not enough of them going around so at aviatrix as leaders knew we're gonna help address that issue and try to create more people we created a program and we call the ACE program again an aviation theme it stands for aviatrix certified engineer very similar to what Cisco did with CC IES where Cisco taught you about IP networking a little bit of Cisco we're doing the same thing we're gonna teach network architects about multi-cloud networking and architecture and yeah you'll get a little bit of aviatrix training in there but this is the missing element for people's careers and also within their organization so we're gonna we're gonna go talk about that so great great event great show when try to keep it moving I'd next want to introduce my my host he's the best in the business you guys have probably seen him multiple million times he's the co CEO and co-founder of Tube John Fourier okay awesome great great speech they're awesome I totally agree with everything you said about the explosion happening and I'm excited here at the heart of Silicon Valley to have this event it's a special digital event with the cube and aviatrix where we live streaming to millions of people as you said maybe not a million maybe not really take this program to the world this is a little special for me because multi-cloud is the hottest wave and cloud and cloud native networking is fast becoming the key engine of the innovation so we got an hour and a half of action-packed programming we have a customer panel two customer panels before that Gartner is going to come on talk about the industry we have a global system integrators we talk about how they're advising and building these networks and cloud native networking and then finally the Aces the aviatrix certified engineer is gonna talk more about their certifications and the expertise needed so let's jump right in and let's ask someone rashard to come on stage from Gartner we'll check it all up [Applause] [Music] okay so kicking things off certain started gartner the industry experts on cloud really kind of more to your background talk about your background before you got the gardener yeah before because gardener was a chief network architect of a fortune five companies with thousands of sites over the world and I've been doing everything and IT from a C programmer in the 90 to a security architect to a network engineer to finally becoming a network analyst so you rode the wave now you're covering at the marketplace with hybrid cloud and now moving quickly to multi cloud is really I was talking about cloud natives been discussed but the networking piece is super important how do you see that evolving well the way we see Enterprise adapt in cloud first thing you do about networking the initial phases they either go in a very ad hoc way is usually led by non non IT like a shadow whitey or application people or some kind of DevOps team and it's it just goes as it's completely unplanned decreed VP sees left and right with a different account and they create mesh to manage them and their direct connect or Express route to any of them so that's what that's a first approach and on the other side again it within our first approach you see what I call the lift and shift way we see like Enterprise IT trying to basically replicate what they have in a data center in the cloud so they spend a lot of time planning doing Direct Connect putting Cisco routers and f5 and Citrix and any checkpoint Palo Alto divides the data that are sent removing that to that cloud and I ask you the aha moments gonna come up a lot of our panels is where people realize that it's a multi cloud world I mean they either inherit clouds certainly they're using public cloud and on-premises is now more relevant than ever when's that aha moment that you're seeing where people go well I got to get my act together and get on this well the first but even before multi-cloud so these two approach the first one like the adduct way doesn't scale at some point idea has to save them because they don't think about the two they don't think about operations they have a bunch of VPC and multiple clouds the other way that if you do the left and shift wake they cannot take any advantages of the cloud they lose elasticity auto-scaling pay by the drink these feature of agility features so they both realize okay neither of these ways are good so I have to optimize that so I have to have a mix of what I call the cloud native services within each cloud so they start adapting like other AWS constructor is your construct or Google construct then that's I would I call the up optimal phase but even that they they realize after that they are very different all these approaches different the cloud are different identities is completely difficult to manage across clouds I mean for example AWS has accounts there's subscription and in adarand GCP their projects it's a real mess so they realize well I can't really like concentrate used the cloud the cloud product and every cloud that doesn't work so I have I'm doing multi cloud I like to abstract all of that I still wanna manage the cloud from an API to interview I don't necessarily want to bring my incumbent data center products but I have to do that in a more API driven cloud they're not they're not scaling piece and you were mentioning that's because there's too many different clouds yes that's the piece there so what are they doing whether they really building different development teams as its software what's the solution well this the solution is to start architecting the cloud that's the third phase I call that the multi cloud architect phase where they have to think about abstraction that works across cloud fact even across one cloud it might not scale as well if you start having like 10,000 security group in AWS that doesn't scale you have to manage that if you have multiple VPC it doesn't scale you need a third party identity provider so it barely scales within one cloud if you go multiple cloud it gets worse and worse see way in here what's your thoughts I thought we said this wasn't gonna be a sales pitch for aviatrix you just said exactly what we do so anyway I'm just a joke what do you see in terms of where people are in that multi cloud a lot of people you know everyone I talked to started in one cloud right but then they look and they say okay but I'm now gonna move to adjourn I'm gonna move do you see a similar thing well yes they are moving but they're not there's not a lot of application that use a tree cloud at once they move one app in deserve one app in individuals one get happened Google that's what we see so far okay yeah I mean one of the mistakes that people think is they think multi-cloud no one is ever gonna go multi-cloud for arbitrage they're not gonna go and say well today I might go into Azure because I got a better rate of my instance that's never do you agree with that's never going to happen what I've seen with enterprise is I'm gonna put the workload in the app the app decides where it runs best that may be a sure maybe Google and for different reasons and they're gonna stick there and they're not gonna move let me ask you infrastructure has to be able to support from a networking team be able to do that do you agree with that yes I agree and one thing is also very important is connecting to that cloud is kind of the easiest thing so though while I run Network part of the cloud connectivity to the cloud is kind of simple I agree IPSec VP and I reckon Express that's a simple part what's difficult and even a provisioning part is easy you can use terraform and create v pieces and v nets across which we cloud provider right what's difficult is the day-to-day operations so it's what to find a to operations what is that what does that actually mean this is the day-to-day operations after it you know the natural let's add an app let's add a server let's troubleshoot a problem so what so your life something changes how would he do so what's the big concerns I want to just get back to this cloud native networking because everyone kind of knows with cloud native apps are that's been a hot trend what is cloud native networking how do you how do you guys define that because that seems to be the oddest part of the multi-cloud wave that's coming as cloud native networking well there's no you know official garner definition but I can create one on another spot it's do it I just want to leverage the cloud construct and a cloud epi I don't want to have to install like like for example the first version was let's put a virtual router that doesn't even understand and then the cloud environment right if I have if I have to install a virtual machine it has to be cloud aware it has to understand the security group if it's a router it has to be programmable to the cloud API and and understand the cloud environment you know one things I hear a lot from either see Saussure CIOs or CXOs in general is this idea of I'm definitely on going API so it's been an API economy so API is key on that point but then they say okay I need to essentially have the right relationship with my suppliers aka clouds you call it above the clouds so the question is what do i do from an architecture standpoint do I just hire more developers and have different teams because you mentioned that's a scale point how do you solve this this problem of okay I got AWS I got GCP or Azure or whatever do I just have different teams or just expose api's where is that optimization where's the focus well I take what you need from an android point of view is a way a control plane across the three clouds and be able to use the api of the cloud to build networks but also to troubleshoot them and do they to operation so you need a view across a three cloud that takes care of routing connectivity that's you know that's the aviatrix plug of you right there so so how do you see so again your Gartner you you you you see the industry you've been a network architect how do you see this this plane out what are the what are the legacy incumbent client-server on-prem networking people gonna do well these versus people like aviatrix well how do you see that plane out well obviously all the incumbent like Arista cisco juniper NSX right they want to basically do the lift and ship or they want to bring and you know VM I want to bring in a section that cloud they call that NSX everywhere and cisco monks bring you star in the cloud recall that each guy anywhere right so everyone what and and then there's cloud vision for my red star and contrail is in the cloud so they just want to bring the management plain in the cloud but it's still based most of them it's still based on putting a VM them in controlling them right you you extend your management console to the cloud that's not truly cloud native right cloud native you almost have to build it from scratch we like to call that cloud naive clown that close one letter yeah so that was a big con surgeon i reinvent take the tea out of cloud native its cloud naive i went super viral you guys got t-shirts now i know you love it but yeah but that really ultimately is kind of a double-edged sword you got to be you can be naive on the on the architecture side and rolling out but also suppliers are can be naive so how would you define who's naive and who's not well in fact they're evolving as well so for example in cisco you it's a little bit more native than other ones because they're really ACI in the cloud you call you you really like configure api so the cloud and nsx is going that way and so is Arista but they're incumbent they have their own tools it's difficult for them they're moving slowly so it's much easier to start from scratch Avenue like and you know and network happiness started a few years ago there's only really two aviatrix was the first one they've been there for at least three or four years and there's other ones like Al Kyra for example that just started now that doing more connectivity but they want to create an overlay network across the cloud and start doing policies and trying abstracting all the clouds within one platform so I gotta ask you I interviewed an executive at VMware Sanjay Pune and he said to me at RSA last week oh the only b2 networking vendors left Cisco and VMware what's your respect what's your response to that obviously I mean when you have these waves as new brands that emerge like AV X and others though I think there'll be a lot of startups coming out of the woodwork how do you respond to that comment well there's still a data center there's still like a lot of action on campus and there's the one but from the cloud provisioning and clown networking in general I mean they're behind I think you know in fact you don't even need them to start to it you can if you're small enough you can just keep if you're in AWS you can user it with us construct they have to insert themselves I mean they're running behind they're all certainly incumbents I love the term Andy Jesse's that Amazon Web Services uses old guard new guard to talk about the industry what does the new guard have to do the new and new brands that emerge in is it be more DevOps oriented neck Nets a cops is that net ops is the programmability these are some of the key discussions we've been having what's your view on how you see this program their most important part is they have to make the network's simple for the dev teams and from you cannot have that you cannot make a phone call and get it via line in two weeks anymore so if you move to that cloud you have to make the cloud construct as simple enough so that for example a dev team could say okay I'm going to create this VP see but this VP see automatically being your associate to your account you cannot go out on the internet you have to go to the transit VP C so there's a lot of action in terms of the I am part and you have to put the control around them too so to make it as simple as possible you guys both I mean you're the COC aviatrix but also you guys a lot of experience going back to networking going back to I call the OSI mace which for us old folks know that means but you guys know this means I want to ask you the question as you look at the future of networking here a couple of objectives oh the cloud guys they got networking we're all set with them how do you respond to the fact that networking is changing and the cloud guys have their own networking what some of the pain points that's going on premises and these enterprises so are they good with the clouds what needs what are the key things that's going on in networking that makes it more than just the cloud networking what's your take on well I as I said earlier that once you you could easily provision in the cloud you can easily connect to that cloud is when you start troubleshooting application in the cloud and try to scale so this that's where the problem occurs see what you're taking on it and you'll hear from the from the customers that that we have on stage and I think what happens is all the cloud the clouds by definition designed to the 80/20 rule which means they'll design 80% of the basic functionality and they'll lead the 20% extra functionality that of course every enterprise needs they'll leave that to ISVs like aviatrix because why because they have to make money they have a service and they can't have huge instances for functionality that not everybody needs so they have to design to the common and that's they all do it right they have to and then the extra the problem is that can be an explosion that I talked about with enterprises that's holy that's what they need that they're the ones who need that extra 20% so that's that's what I see is is there's always gonna be that extra functionality the in in an automated and simple way that you talked about but yet powerful with up with the visibility and control that they expect of on prep that that's that kind of combination that yin and the yang that people like us are providing some I want to ask you were gonna ask some of the cloud architect customer panels it's the same question this pioneers doing some work here and there's also the laggards who come in behind the early adopters what's gonna be the tipping point what are some of those conversations that the cloud architects are having out there or what's the signs that they need to be on this multi cloud or cloud native networking trend what are some the signals that are going on in their environment what are some of the threshold or things that are going on that there can pay attention to well well once they have application and multiple cloud and they have they get wake up at 2:00 in the morning to troubleshoot them they don't know it's important so I think that's the that's where the robber will hit the road but as I said it's easier to prove it it's okay it's 80s it's easy user transit gateway put a few V pcs and you're done and use create some presents like equinox and do Direct Connect and Express route with Azure that looks simple is the operations that's when they'll realize okay now I need to understand our car networking works I also need a tool that give me visibility and control not button tell me that I need to understand the basic underneath it as well what are some of the day in the life scenarios that you envision happening with multi cloud because you think about what's happening it kind of has that same vibe of interoperability choice multi-vendor because you have multi clouds essentially multi vendor these are kind of old paradigms that we've lived through the client-server and internet working wave what are some of those scenarios of success and that might be possible it would be possible with multi cloud and cloud native networking well I think once you have good enough visibility to satisfy your customers you know not only like to keep the service running an application running but to be able to provision fast enough I think that's what you want to achieve small final question advice for folks watching on the live stream if they're sitting there as a cloud architect or a CXO what's your advice to them right now in this market because honestly public check hybrid cloud they're working on that that gets on-premise is done now multi-class right behind it what's your advice the first thing they should do is really try to understand cloud networking for each of their cloud providers and then understand the limitation and is what their cloud service provider offers enough or you need to look to a third party but you don't look at a third party to start to it especially an incumbent one so it's tempting to say on and I have a bunch of f5 experts nothing against f5 I'm going to bring my five in the cloud when you can use a needle be that automatically understand ease ease and auto-scaling and so on and you understand that's much simpler but sometimes you need you have five because you have requirements you have like AI rules and that kind of stuff that you use for years you cannot do it's okay I have requirement and that net I'm going to use legacy stuff and then you have to start thinking okay what about visibility control about the tree cloud but before you do that you have to understand the limitation of the existing cloud providers so first try to be as native as possible until things don't work after that you can start taking multi-cloud great insight somewhat thank you for coming someone in charge with Gardner thanks for sharing thank you appreciate it [Applause] informatica is known as the leading enterprise cloud data management company we are known for being the top in our industry in at least five different products over the last few years especially we've been transforming into a cloud model which allows us to work better with the trends of our customers in order to see agile and effective in a business you need to make sure that your products and your offerings are just as relevant in all these different clouds than what you're used to and what you're comfortable with one of the most difficult challenges we've always had is that because we're a data company we're talking about data that a customer owns some of that data may be in the cloud some of that data may be on Prem some of them data may be actually in their data center in another region or even another country and having that data connect back to our systems that are located in the cloud has always been a challenge when we first started our engagement with aviatrix we only had one plan that was Amazon it wasn't till later that a jerk came up and all of a sudden we found hey the solution we already had in place for aviatrix already working in Amazon and now works in Missouri as well before we knew it GCP came up but it really wasn't a big deal for us because we already had the same solution in Amazon and integer now just working in GCP by having a multi cloud approach we have access to all three of them but more commonly it's not just one it's actually integrations between multiple we have some data and ensure that we want to integrate with Amazon we have some data in GCP that we want to bring over to a data Lake assure one of the nice things about aviatrix is that it gives a very simple interface that my staff can understand and use and manage literally hundreds of VPNs around the world and while talking to and working with our customers who are literally around the world now that we've been using aviatrix for a couple years we're actually finding that even problems that we didn't realize we had were actually solved even before we came across the problem and it just worked cloud companies as a whole are based on reputation we need to be able to protect our reputation and part of that reputation is being able to protect our customers and being able to protect more importantly our customers data aviatrix has been helpful for us in that we only have one system that can manage this whole huge system in a simple easy direct model aviatrix is directly responsible for helping us secure and manage our customers not only across the world but across multiple clouds users don't have to be VPN or networking experts in order to be able to use the system all the members on my team can manage it all the members regardless of their experience can do different levels of it one of the unexpected two advantages of aviatrix is that I don't have to sell it to my management the fact that we're not in the news at three o'clock in the morning or that we don't have to get calls in the middle of the night no news is good news especially in networking things that used to take weeks to build are done in hours I think the most important thing about a matrix is it provides me consistency aviatrix gives me a consistent model that I can use across multiple regions multiple clouds multiple customers okay welcome back to altitude 2020 for the folks on the livestream I'm John for Steve Mulaney with CEO of aviatrix for our first of two customer panels on cloud with cloud network architects we got Bobby Willoughby they gone Luis Castillo of National Instruments and David should Nick with fact set guys welcome to the stage for this digital event come on up [Music] hey good to see you thank you okay okay customer panelist is my favorite part we get to hear the real scoop we got the gardener giving us the industry overview certainly multi clouds very relevant and cloud native networking is the hot trend with the live stream out there and the digital event so guys let's get into it the journey is you guys are pioneering this journey of multi cloud and cloud native networking and it's soon gonna be a lot more coming so I want to get into the journey what's it been like is it real you got a lot of scar tissue and what are some of the learnings yeah absolutely so multi cloud is whether or not we we accepted as a network engineers is a is a reality like Steve said about two years ago companies really decided to to just to just bite the bullet and and and move there whether or not whether or not we we accept that fact we need to now create a consistent architecture across across multiple clouds and that that is challenging without orchestration layers as you start managing different different tool sets in different languages across different clouds so that's it's really important that to start thinking about that guys on the other panelists here there's different phases of this journey some come at it from a networking perspective some come in from a problem troubleshooting what's what's your experiences yeah so from a networking perspective it's been incredibly exciting it's kind of a once-in-a-generation 'el opportunity to look at how you're building out your network you can start to embrace things like infrastructure as code that maybe your peers on the systems teams have been doing for years but it just never really worked on pram so it's really it's really exciting to look at all the opportunities that we have and then all the interesting challenges that come up that you that you get to tackle an effect said you guys are mostly AWS right yep right now though we are looking at multiple clouds we have production workloads running in multiple clouds today but a lot of the initial work has been with Amazon and you've seen it from a networking perspective that's where you guys are coming at it from yep yeah we evolved more from a customer requirement perspective started out primarily as AWS but as the customer needed more resources to measure like HPC you know as your ad things like that even recently Google at Google Analytics our journey has evolved into mortal multi-cloud environment Steve weigh in on the architecture because this has been the big conversation I want you to lead this second yeah so I mean I think you guys agree the journey you know it seems like the journey started a couple years ago got real serious the need for multi-cloud whether you're there today of course it's gonna be there in the future so that's really important I think the next thing is just architecture I'd love to hear what you you know had some comments about architecture matters it all starts I mean every Enterprise that I talk to maybe talk about architecture and the importance of architecture maybe Bobby it's a particular perspective we sorted a journey five years ago Wow okay and we're just now starting our fourth evolution of our network architect and we'll call it networking security net sec yep adverse adjusters network and that fourth generation or architectures be based primarily upon Palo Alto Networks an aviatrix a matrix doing the orchestration piece of it but that journey came because of the need for simplicity okay I need for multi-cloud orchestration without us having to go and do reprogramming efforts across every cloud as it comes along right I guess the other question I also had around architectures also Louis maybe just talk about I know we've talked a little bit about you know scripting right and some of your thoughts on that yeah absolutely so so for us we started we started creating the network constructs with cloud formation and we've we've stuck with that for the most part what's interesting about that is today on premise we have a lot of a lot of automation around around how we provision networks but cloud formation has become a little bit like the new manual for us so we're now having issues with having to to automate that component and making it consistent with our on-premise architecture making it consistent with Azure architecture and Google cloud so it's really interesting to see to see companies now bring that layer of abstraction that SD when brought to the to the wine side now it's going up into into the into the cloud networking architecture so on the fourth generation of you mentioned you're in the fourth gen architecture what do you guys what have you learned is there any lessons scar tissue what to avoid what worked what was some of the there was a path that's probably the biggest list and there is when you think you finally figured it out you have it right Amazon will change something as you change something you know transit gateways a game changer so in listening to the business requirements is probably the biggest thing we need to do up front but I think from a simplicity perspective like I said we don't want to do things four times we want to do things one time we won't be able to write to an API which aviatrix has and have them do the orchestration for us so that we don't have to do it four times how important is architecture in the progression is it you guys get thrown in the deep end to solve these problems or you guys zooming out and looking at it it's a I mean how are you guys looking at the architecture I mean you can't get off the ground if you don't have the network there so all of those there we've gone through similar evolutions we're on our fourth or fifth evolution I think about what we started off with Amazon without a direct connect gate without a transit Gateway without a lot of the things that are available today kind of the 80/20 that Steve was talking about just because it wasn't there doesn't mean we didn't need it so we needed to figure out a way to do it we couldn't say oh you need to come back to the network team in a year and maybe Amazon will have a solution for it right you need to do it now and in evolve later and maybe optimize or change the way you're doing things in the future but don't sit around and wait you can I'd love to have you guys each individually answer this question for the live stream because it comes up a lot a lot of cloud architects out in the community what should they be thinking about the folks that are coming into this proactively and/or realizing the business benefits are there what advice would you guys give them an architecture what should be they be thinking about and what are some guiding principles you could share so I would start with looking at an architecture model that that can that can spread and and give consistency they're different to different cloud vendors that you will absolutely have to support cloud vendors tend to want to pull you into using their native toolset and that's good if only it was realistic to talk about only one cloud but because it doesn't it's it's it's super important to talk about and have a conversation with the business and with your technology teams about a consistent model so that's the David yeah talking as earlier about day two operations so how do I design how do I do my day one work so that I'm not you know spending eighty percent of my time troubleshooting or managing my network because I'm doing that then I'm missing out on ways that I can make improvements or embrace new technologies so it's really important early on to figure out how do I make this as low maintenance as possible so that I can focus on the things that the team really should be focusing on Bobby your advice the architect I don't know what else I can do that simplicity of operations is key alright so the holistic view of day to operation you mentioned let's can jump in day one is your your your getting stuff set up day two is your life after all right this is kinda what you're getting at David so what does that look like what are you envisioning as you look at that 20 mile stair out post multi-cloud world what are some of the things that you want in a day to operations yeah infrastructure is code is really important to us so how do we how do we design it so that we can fit start making network changes and fitting them into like a release pipeline and start looking at it like that rather than somebody logging into a router CLI and troubleshooting things on in an ad hoc nature so moving more towards the DevOps model is anything on that day - yeah I would love to add something so in terms of day 2 operations you can you can either sort of ignore the day 2 operations for a little while where you get well you get your feet wet or you can start approaching it from the beginning the fact is that the the cloud native tools don't have a lot of maturity in that space and when you run into an issue you're gonna end up having a bad day going through millions and millions of logs just to try to understand what's going on so that's something that that the industry just now is beginning to realize it's it's such a such a big gap I think that's key because for us we're moving to more of an event-driven or operations in the past monitoring got the job done it's impossible to modern monitor something there's nothing there when the event happens all right so the event-driven application and then detect is important yeah I think garden was all about the cloud native wave coming into networking that's gonna be a serious thing I want to get you guys perspectives I know you have different views of how you come into the journey and how you're executing and I always say the beauties in the eye of the beholder and that kind of applies how the networks laid out so Bobby you guys do a lot of high-performance encryption both on AWS and Azure that's kind of a unique thing for you how are you seeing that impact with multi cloud yeah and that's a new requirement for us to where we we have an intern crypt and they they ever get the question should I encryption and I'll encrypt the answer is always yes you should encrypt when you can encrypt for our perspective we we need to migrate a bunch of data from our data centers we have some huge data centers and then getting that data to the cloud is the timely experiencing some cases so we have been mandated that we have to encrypt everything leaving the data center so we're looking at using the aviatrix insane mode appliances to be able to encrypt you know 10 20 gigabits of data as it moves to the cloud itself David you're using terraform you got fire Ned you've got a lot of complexity in your network what do you guys look at the future for yours environment yeah so something exciting that or yeah now is fire net so for our security team they obviously have a lot of a lot of knowledge base around Palo Alto and with our commitments to our clients you know it's it's it's not very easy to shift your security model to a specific cloud vendor right so there's a lot of stuck to compliance of things like that where being able to take some of what you've you know you've worked on for years on Bram and put it in the cloud and have the same type of assurance that things are gonna work and be secure in the same way that they are on prem helps make that journey into the cloud a lot easier and Louis you guys got scripting and get a lot of things going on what's your what's your unique angle on this yeah no absolutely so full disclosure I'm not a not not an aviatrix customer yet it's ok we want to hear the truth that's good Ellis what are you thinking about what's on your mind no really when you when you talk about implementing the tool like this it's really just really important to talk about automation and focus on on value so when you talk about things like and things like so yeah encrypting tunnels and encrypting the paths and those things are it should it should should be second nature really when you when you look at building those backends and managing them with your team it becomes really painful so tools like aviatrix that that add a lot of automation it's out of out of sight out of mind you can focus on the value and you don't have to focus on so I gotta ask you guys I see AV traces here they're they're a supplier to the sector but you guys are customers everyone's pitching you stuff people are not gonna buy my stuff how do you guys have that conversation with the suppliers like the cloud vendors and other folks what's the what's it like where API all the way you got to support this what are some of the what are some of your requirements how do you talk to and evaluate people that walk in and want to knock on your door and pitch you something what's the conversation like um it's definitely it's definitely API driven we we definitely look at the at that the API structure of the vendors provide before we select anything that that is always first in mind and also what a problem are we really trying to solve usually people try to sell or try to give us something that isn't really valuable like implementing a solution on the on the on the cloud isn't really it doesn't really add a lot of value that's where we go David what's your conversation like with suppliers you have a certain new way to do things as as becomes more agile and essentially the networking become more dynamic what are some of the conversation is with the either incumbents or new new vendors that you're having what it what do you require yeah so ease of use is definitely definitely high up there we've had some vendors come in and say you know hey you know when you go to set this up we're gonna want to send somebody on site and they're gonna sit with you for your day to configure it and that's kind of a red flag what wait a minute you know do we really if one of my really talented engineers can't figure it out on his own what's going on there and why is that so you know having having some ease-of-use and the team being comfortable with it and understanding it is really important Bobby how about you I mean the old days was do a bake-off and you know the winner takes all I mean is it like that anymore what's the Volvic bake-off last year first you win so but that's different now because now when you you get the product you can install the product in AWS energy or have it up and running a matter of minutes and so the key is is they can you be operational you know within hours or days instead of weeks but but do we also have the flexibility to customize it to meet your needs could you want to be you won't be put into a box with the other customers we have needs that surpass their cut their needs yeah I almost see the challenge that you guys are living where you've got the cloud immediate value to make an roll-up any solutions but then you have might have other needs so you've got to be careful not to buy into stuff that's not shipping so you're trying to be proactive at the same time deal with what you got I mean how do you guys see that evolving because multi-cloud to me is definitely relevant but it's not yet clear how to implement across how do you guys look at this baked versus you know future solutions coming how do you balance that so again so right now we we're we're taking the the ad hoc approach and and experimenting with the different concepts of cloud and really leveraging the the native constructs of each cloud but but there's a there's a breaking point for sure you don't you don't get to scale this I like like Simone said and you have to focus on being able to deliver a developer they're their sandbox or their play area for the for the things that they're trying to build quickly and the only way to do that is with the with with some sort of consistent orchestration layer that allows you to so you've got a lot more stuff to be coming pretty quickly IDEs area I do expect things to start to start maturing quite quite quickly this year and you guys see similar trend new stuff coming fast yeah part of the biggest challenge we've got now is being able to segment within the network being able to provide segmentation between production on production workloads even businesses because we support many businesses worldwide and and isolation between those is a key criteria there so the ability to identify and quickly isolate those workloads is key so the CIOs that are watching or that are saying hey take that he'll do multi cloud and then you know the bottoms up organization think pause you're kind of like off a little bit it's not how it works I mean what is the reality in terms of implementing you know and as fast as possible because the business benefits are clear but it's not always clear in the technology how to move that fast yeah what are some of the barriers one of the blockers what are the enabler I think the reality is is that you may not think you're multi-cloud but your business is right so I think the biggest barriers there is understanding what the requirements are and how best to meet those requirements in a secure manner because you need to make sure that things are working from a latency perspective that things work the way they did and get out of the mind shift that you know it was a cheery application in the data center it doesn't have to be a Tier three application in the cloud so lift and shift is is not the way to go scale is a big part of what I see is the competitive advantage to allow these clouds and used to be proprietary network stacks in the old days and then open systems came that was a good thing but as clouds become bigger there's kind of an inherent lock in there with the scale how do you guys keep the choice open how're you guys thinking about interoperability what are some of the conversations and you guys are having around those key concepts well when we look at when we look at the moment from a networking perspective it it's really key for you to just enable enable all the all the clouds to be to be able to communicate between them developers will will find a way to use the cloud that best suits their their business team and and like like you said it's whether whether you're in denial or not of the multi cloud fact that your company is in already that's it becomes really important for you to move quickly yeah and a lot of it also hinges on how well is the provider embracing what that specific cloud is doing so are they are they swimming with Amazon or sure and just helping facilitate things they're doing the you know the heavy lifting API work for you or they swimming upstream and they're trying to hack it all together in a messy way and so that helps you you know stay out of the lock-in because they're you know if they're doing if they're using Amazon native tools to help you get where you need to be it's not like Amazon's gonna release something in the future that completely you know makes you have designed yourself into a corner so the closer they're more cloud native they are the more the easier it is to to deploy but you also need to be aligned in such a way that you can take advantage of those cloud native technologies will it make sense tgw is a game-changer in terms of cost and performance right so to completely ignore that would be wrong but you know if you needed to have encryption you know teach Adobe's not encrypted so you need to have some type of a gateway to do the VPN encryption you know so the aviatrix tool give you the beauty of both worlds you can use tgw with a gateway Wow real quick in the last minute we have I want to just get a quick feedback from you guys I hear a lot of people say to me hey the I picked the best cloud for the workload you got and then figure out multi cloud behind the scenes so that seems to be do you guys agree with that I mean is it do I go Mull one cloud across the whole company or this workload works great on AWS that work was great on this from a cloud standpoint do you agree with that premise and then wit is multi clouds did you mall together yeah from from an application perspective it it can be per workload but it can also be an economical decision certain enterprise contracts will will pull you in one direction that add value but the the network problem is still the same doesn't go away yeah yeah I mean you don't want to be trying to fit a square into a round hall right so if it works better on that cloud provider then it's our job to make sure that that service is there and people can use it agree you just need to stay ahead of the game make sure that the network infrastructure is there secure is available and is multi cloud capable yeah I'm at the end of the day you guys just validating that it's the networking game now how cloud storage compute check networking is where the action is awesome thanks for your insights guys appreciate you coming on the panel appreciate thanks thank you [Applause] [Music] [Applause] okay welcome back on the live feed I'm John fritz T Blaney my co-host with aviatrix I'm with the cube for the special digital event our next customer panel got great another set of cloud network architects Justin Smith was aura Justin broadly with Ellie Mae and Amit Oh tree job with Cooper welcome to stage [Applause] all right thank you thank you oK you've got all the cliff notes from the last session welcome rinse and repeat yeah yeah we're going to go under the hood a little bit I think they nailed the what we've been reporting and we've been having this conversation around networking is where the action is because that's the end of the day you got a move a pack from A to B and you get workloads exchanging data so it's really killer so let's get started Amit what are you seeing as the journey of multi cloud as you go under the hood and say okay I got to implement this I have to engineer the network make it enabling make it programmable make it interoperable across clouds I mean that's like I mean almost sounds impossible to me what's your take yeah I mean it's it seems impossible but if you are running an organization which is running infrastructure as a cordon all right it is easily doable like you can use tools out there that's available today you can use third-party products that can do a better job but but put your architecture first don't wait architecture may not be perfect put the best architecture that's available today and be agile to ET rate and make improvements over the time we got to Justin's over here so I have to be careful when I point a question adjusting they both have to answer okay journeys what's the journey been like I mean is there phases we heard that from Gardner people come into multi cloud and cloud native networking from different perspectives what's your take on the journey Justin yeah I mean from Mars like - we started out very much focused on one cloud and as we started doing errands we started doing new products the market the need for multi cloud comes very apparent very quickly for us and so you know having an architecture that we can plug in play into and be able to add and change things as it changes is super important for what we're doing in the space just in your journey yes for us we were very ad hoc oriented and the idea is that we were reinventing all the time trying to move into these new things and coming up with great new ideas and so rather than it being some iterative approach with our deployments that became a number of different deployments and so we shifted that tour and the network has been a real enabler of this is that it there's one network and it touches whatever cloud we want it to touch and it touches the data centers that we need it to touch and it touches the customers that we need it to touch our job is to make sure that the services that are of and one of those locations are available in all of the locations so the idea is not that we need to come up with this new solution every time it's that we're just iterating on what we've already decided to do before we get the architecture section I want to ask you guys a question I'm a big fan of you know let the app developers have infrastructure as code so check but having the right cloud run that workload I'm a big fan of that if it works great but we just heard from the other panel you can't change the network so I want to get your thoughts what is cloud native networking and is that the engine really that's the enabler for this multi cloud trend but you guys taken we'll start with Amit what do you think about that yeah so you are gonna have workloads running in different clouds and the workloads would have affinity to one cloud over other but how you expose that it's matter of how you are going to build your networks how we are going to run security how we are going to do egress ingress out of it so it's the big problem how do you split says what's the solution what's the end the key pain points and problem statement I mean the key pain point for most companies is how do you take your traditional on-premise network and then blow that out to the cloud in a way that makes sense you know IP conflicts you have IP space you pub public eye peas and premise as well as in the cloud and how do you kind of make them a sense of all of that and I think that's where tools like aviatrix make a lot of sense in that space from our site it's it's really simple it's latency and bandwidth and availability these don't change whether we're talking about cloud or data center or even corporate IT networking so our job when when these all of these things are simplified into like s3 for instance and our developers want to use those we have to be able to deliver that and for a particular group or another group that wants to use just just GCP resources these aren't we have to support these requirements and these wants as opposed to saying hey that's not a good idea now our job is to enable them not to disable them do you think you guys think infrastructure as code which I love that I think it's that's the future it is we saw that with DevOps but I just start getting the networking is it getting down to the network portion where it's network as code because storage and compute working really well is seeing all kubernetes on ServiceMaster and network is code reality is it there is it still got work to do it's absolutely there I mean you mentioned net DevOps and it's it's very real I mean in Cooper we build our networks through terraform and on not only just out of fun build an API so that we can consistently build V nets and VPC all across in the same way we get to do it yeah and even security groups and then on top and aviatrix comes in we can peer the networks bridge bridge all the different regions through code same with you guys but yeah about this everything we deploy is done with automation and then we also run things like lambda on top to make changes in real time we don't make manual changes on our network in the data center funny enough it's still manual but the cloud has enabled us to move into this automation mindset and and all my guys that's what they focus on is bringing what now what they're doing in the cloud into the data center which is kind of opposite of what it should be that's full or what it used to be it's full DevOps then yes yeah I mean for us it was similar on premise still somewhat very manual although we're moving more Norton ninja and terraform concepts but everything in the production environment is colored confirmation terraform code and now coming into the datacenter same I just wanted to jump in on a Justin Smith one of the comment that you made because it's something that we always talk about a lot is that the center of gravity of architecture used to be an on-prem and now it's shifted in the cloud and once you have your strategic architecture what you--what do you do you push that everywhere so what you used to see at the beginning of cloud was pushing the architecture on prem into cloud now i want to pick up on what you said to you others agree that the center of architect of gravity is here i'm now pushing what i do in the cloud back into on Prem and wait and then so first that and then also in the journey where are you at from zero to a hundred of actually in the journey to cloud do you 50% there are you 10% yes I mean are you evacuating data centers next year I mean were you guys at yeah so there's there's two types of gravity that you typically are dealing with no migration first is data gravity and your data set and where that data lives and then the second is the network platform that interrupts all that together right in our case the data gravity sold mostly on Prem but our network is now extend out to the app tier that's going to be in cloud right eventually that data gravity will also move to cloud as we start getting more sophisticated but you know in our journey we're about halfway there about halfway through the process we're taking a handle of you know lift and shift and when did that start and we started about three years ago okay okay go by it's a very different story it started from a garage and one hundred percent on the clock it's a business spend management platform as a software-as-a-service one hundred percent on the cloud it was like ten years ago right yes yeah you guys are riding the wave love that architecture Justin I want to ask you Sora you guys mentioned DevOps I mean obviously we saw the huge observability wave which is essentially network management for the cloud in my opinion right yeah it's more dynamic but this is about visibility we heard from the last panel you don't know what's being turned on or turned off from a services standpoint at any given time how is all this playing out when you start getting into the DevOps down well this layer this is the big challenge for all of us as visibility when you talk transport within a cloud you know we very interestingly we have moved from having a backbone that we bought that we owned that would be data center connectivity we now I work for soar as a subscription billing company so we want to support the subscription mindset so rather than going and buying circuits and having to wait three months to install and then coming up with some way to get things connected and resiliency and redundancy I my backbone is in the cloud I use the cloud providers interconnections between regions to transport data across and and so if you do that with their native solutions you you do lose visibility there there are areas in that that you don't get which is why controlling you know controllers and having some type of management plane is a requirement for us to do what we're supposed to do and provide consistency while doing it a great conversation I loved when you said earlier latency bandwidth availability with your sim pop3 things guys SLA I mean you just do ping times are between clouds it's like you don't know what you're getting for round-trip times this becomes a huge kind of risk management black hole whatever you want to call blind spot how are you guys looking at the interconnects between clouds because you know I can see that working from you know ground to cloud I'm per cloud but when you start doing with multi clouds workloads I mean s LA's will be all over the map won't they just inherently but how do you guys view that yeah I think we talked about workload and we know that the workloads are going to be different in different clouds but they are going to be calling each other so it's very important to have that visibility that you can see how data is flowing at what latency and whatever ability is our is there and our authority needs to operate on that so it's so you use the software dashboard look at the times and look at the latency in the old days strong so on open so on you try to figure it out and then your days you have to figure out just what she reinsert that because you're in the middle of it yeah I mean I think the the key thing there is that we have to plan for that failure we have to plan for that latency in our applications that start thinking start tracking in your SLI something you start planning for and you loosely couple these services and a much more micro services approach so you actually can handle that kind of failure or that type of unknown latency and unfortunately the cloud has made us much better at handling exceptions a much better way you guys are all great examples of cloud native from day one and you guys had when did you have the tipping point moment or the Epiphany of saying a multi clouds real I can't ignore it I got to factor it into all my design design principles and and everything you're doing what's it was there a moment was it was it from day one no there were two reasons one was the business so in business there was some affinity to not be in one cloud or to be in one cloud and that drove from the business side so as a cloud architect our responsibility was to support that business and other is the technology some things are really running better in like if you are running dot Network load or you are going to run machine learning or AI so that you have you would have that reference of one cloud over other so it was the bill that we got from AWS I mean that's that's what drives a lot of these conversations is the financial viability of what you're building on top of it which is so we this failure domain idea which is which is fairly interesting is how do I solve or guarantee against a failure domain you have methodologies with you know back-end direct connects or interconnect with GCP all of these ideas are something that you have to take into account but that transport layer should not matter to whoever we're building this for our job is to deliver the frames in the packets what that flows across how you get there we want to make that seamless and so whether it's a public internet API call or it's a back-end connectivity through Direct Connect it doesn't matter it just has to meet a contract that you signed with your application folks yeah that's the availability piece just in your thoughts on anything any common uh so actually a multi clouds become something much more recent in the last six to eight months I'd say we always kind of had a very much an attitude of like moving to Amazon from our private cloud is hard enough why complicate it further but the realities of the business and as we start seeing you know improvements in Google and Asia and different technology spaces the need for multi cloud becomes much more important as well as our acquisition strategies I matured we're seeing that companies that used to be on premise that we typically acquire are now very much already on a cloud and if they're on a cloud I need to plug them into our ecosystem and so that's really change our multi cloud story in a big way I'd love to get your thoughts on the clouds versus the clouds because you know you compare them Amazon's got more features they're rich with features I see the bills are how could people using them but Google's got a great network Google's networks pretty damn good and then you got a sure what's the difference between the clouds who with they've evolved something whether they peak in certain areas better than others what what are the characteristics which makes one cloud better do they have a unique feature that makes as you're better than Google and vice versa what do you guys think about the different clouds yeah to my experience I think there is approaches different in many places Google has a different approach very DevOps friendly and you can run your workload like the your network and spend regions time I mean but our application ready to accept that MS one is evolving I mean I remember 10 years back Amazon's Network was a flat network we will be launching servers and 10.0.0.0 so the VP sees concept came out multi-account came out so they are evolving as you are at a late start but because they have a late start they saw the pattern and they they have some mature set up on the yeah I think they're all trying to say they're equal in their own ways I think they all have very specific design philosophies that allow them to be successful in different ways and you have to kind of keep that in mind as you architectural solution for example amazon has a very much a very regional affinity they don't like to go cross region in their architecture whereas Google is very much it's a global network we're gonna think about as a global solution I think Google also has advantages its third to market and so has seen what Asia did wrong it seemed with AWS did wrong and it's made those improvements and I think that's one of their big advantage at great scale to Justin thoughts on the cloud so yeah Amazon built from the system up and Google built from the network down so their ideas and approaches are from a global versus or regional I agree with you completely that that is the big number one thing but the if you look at it from the outset interestingly the inability or the ability for Amazon to limit layer 2 broadcasting and and what that really means from a VPC perspective changed all the routing protocols you can use all the things that we have built inside of a data center to provide resiliency and and and make things seamless to users all of that disappeared and so because we had to accept that at the VPC level now we have to accept it at the LAN level Google's done a better job of being able to overcome those things and provide those traditional Network facilities to us just great panel can go all day here's awesome so I heard we could we'll get to the cloud native naive questions so kind of think about what's not even what's cloud is that next but I got to ask you had a conversation with a friend he's like Wayne is the new land so if you think about what the land was at a datacenter when is the new link you could talking about the cloud impact so that means st when the old st way is kind of changing into the new land how do you guys look at that because if you think about it what lands were for inside a premises was all about networking high-speed but now when you take the win and make it essentially a land do you agree with that and how do you view this trend and is it good or bad or is it ugly and what's what you guys take on this yeah I think it's a it's a thing that you have to work with your application architect so if you are managing networks and if you are a sorry engineer you need to work with them to expose the unreliability that would bring in so the application has to hand a lot of this the difference in the latencies and and the reliability has to be worked through the application there Lanois same concept is that BS I think we've been talking about for a long time the erosion of the edge and so is this is just a continuation of that journey we've been on for the last several years as we get more and more cloud native and we start about API is the ability to lock my data in place and not be able to access it really goes away and so I think this is just continuation that thing I think it has challenges we start talking about weighing scale versus land scale the tooling doesn't work the same the scale of that tooling is much larger and the need to automation is much much higher in a way and than it was in a land that's where is what you're seeing so much infrastructure as code yeah yes so for me I'll go back again to this its bandwidth and its latency right that bet define those two land versus win but the other thing that's comes up more and more with cloud deployments is where is our security boundary and where can I extend this secure aware appliance or set of rules to to protect what's inside of it so for us we're able to deliver vr af-s or route forwarding tables for different segments wherever we're at in the world and so they're they're trusted to talk to each other but if they're gonna go to someplace that's outside of their their network then they have to cross a security boundary and where we enforce policy very heavily so for me there's it's not just land when it's it's how does environment get to environment more importantly that's a great point and security we haven't talked to yet but that's got to be baked in from the beginning this architecture thoughts on security are you guys are dealing with it yeah start from the base have apt to have security built in have TLS have encryption on the data I transit data at rest but as you bring the application to the cloud and they are going to go multi-cloud talking to over the Internet in some places well have apt web security I mean I mean our principles day Security's day zero every day and so we we always build it into our design build into our architecture into our applications it's encrypt everything it's TLS everywhere it's make sure that that data is secured at all times yeah one of the cool trends at RSA just as a side note was the data in use encryption piece which is a homomorphic stuff is interesting all right guys final question you know we heard on the earlier panel was also trending at reinvent we take the tea out of cloud native it spells cloud naive okay they got shirts now aviatrix kind of got this trend going what does that mean to be naive so if you're to your peers out there watching a live stream and also the suppliers that are trying to supply you guys with technology and services what's naive look like and what's native look like when is someone naive about implementing all this stuff so for me it's because we are in hundred-percent cloud for us it's main thing is ready for the change and you will you will find new building blocks coming in and the network design will evolve and change so don't be naive and think that it's static you wall with the change I think the big naivety that people have is that well I've been doing it this way for 20 years and been successful it's going to be successful in cloud the reality is that's not the case you have to think some of the stuff a little bit differently and you need to think about it early enough so that you can become cloud native and really enable your business on cloud yeah for me it's it's being open minded right the the our industry the network industry as a whole has been very much I am smarter than everybody else and we're gonna tell everybody how it's going to be done and we had we fell into a lull when it came to producing infrastructure and and and so embracing this idea that we can deploy a new solution or a new environment in minutes as opposed to hours or weeks or four months in some cases is really important and and so you know it's are you being closed-minded native being open minded exactly and and it took a for me it was that was a transformative kind of where I was looking to solve problems in a cloud way as opposed to looking to solve problems in this traditional old-school way all right I know we're out of time but I ask one more question so you guys so good it could be a quick answer what's the BS language when you the BS meter goes off when people talk to you about solutions what's the kind of jargon that you hear that's the BS meter going off what are people talking about that in your opinion you here you go that's total BS but what triggers use it so that I have two lines out of movies that are really I can if I say them without actually thinking them it's like 1.21 jigowatts are you out of your mind from Back to the Future right somebody's getting a bang and then and then Martin Mull and and Michael Keaton and mr. mom when he goes to 22 21 whatever it takes yeah those two right there if those go off in my mind somebody's talking to me I know they're full of baloney so a lot of speech would be a lot of speeds and feeds a lot of data did it instead of talking about what you're actually doing and solutioning for you're talking about well I does this this this and any time I start seeing the cloud vendor start benchmarking against each other it's your workload is your workload you need to benchmark yourself don't don't listen to the marketing on that that's that's all what triggers you and the bsp I think if somebody explains you and not simple they cannot explain you in simplicity then that's good all right guys thanks for the great insight great time how about a round of applause DX easy solutions integrating company than we service customers from all industry verticals and we're helping them to move to the digital world so as a solutions integrator we interface with many many customers that have many different types of needs and they're on their IT journey to modernize their applications into the cloud so we encounter many different scenarios many different reasons for those migrations all of them seeking to optimize their IT solutions to better enable their business we have our CPS organization it's cloud platform services we support AWS does your Google Alibaba corkle will help move those workloads to wherever it's most appropriate no one buys the house for the plumbing equally no one buys the solution for the networking but if the plumbing doesn't work no one likes the house and if this network doesn't work no one likes a solution so network is ubiquitous it is a key component of every solution we do the network connectivity is the lifeblood of any architecture without network connectivity nothing works properly planning and building a scalable robust network that's gonna be able to adapt with the application needs critical when encountering some network design and talking about speed the deployment aviatrix came up in discussion and we then further pursued an area DHT products have incorporated aviatrix is part of a new offering that we are in the process of developing that really enhances our ability to provide cloud connectivity for the Lyons cloud connectivity is a new line of networking services so we're getting into as our clients moving the hybrid cloud networking it is much different than our traditional based services and aviatrix provides a key component in that service before we found aviatrix we were using just native peering connections but there wasn't a way to visualize all those peering connections and with multiple accounts multiple contacts for security with a VA Church were able to visualize those different peering connections of security groups it helped a lot especially in areas of early deployment scenarios were quickly able to then take those deployment scenarios and turn them into scripts that we can then deploy repeatedly their solutions were designed to work with the cloud native capabilities first and where those cloud native capabilities fall short they then have solution sets that augment those capabilities I was pleasantly surprised number one with the aviatrix team as a whole and their level of engagement with us you know we weren't only buying the product we were buying a team that came on board to help us implement and solution that was really good to work together to learn both what aviatrix had to offer as well as enhancements that we had to bring that aviatrix was able to put into their product and meet our needs even better aviatrix was a joy to find because they really provided us the technology that we needed in order to provide multi cloud connectivity that really added to the functionality that you can't get from the basically providing services we're taking our customers on a journey to simplify and optimize their IT maybe Atrix certainly has made my job much easier okay welcome back to altitude 2020 for the digital event for the live feed welcome back I'm John Ford with the cube with Steve Mulaney CEO aviatrix for the next panel from global system integrators the folks who are building and working with folks on their journey to multi cloud and cloud native networking we've got a great panel George Buckman with dxc and Derek Monahan with wwt welcome to the stage [Applause] [Music] okay you guys are the ones out there advising building and getting down and dirty with multi cloud and cloud native network and we just heard from the customer panel you can see the diversity of where people come in to the journey of cloud it kind of depends upon where you are but the trends are all clear cloud native networking DevOps up and down the stack this has been the main engine what's your guys take of the disk Jerry to multi cloud what do you guys seeing yeah it's it's critical I mean we're seeing all of our enterprise customers enter into this they've been through the migrations of the easy stuff you know now they're trying to optimize and get more improvement so now the tough stuffs coming on right and you know they need their data processing near where their data is so that's driving them to a multi cloud environment okay we heard some of the edge stuff I mean you guys are exactly you've seen this movie before but now it's a whole new ballgame what's your take yeah so I'll give you a hint so our practice it's not called the cloud practice it's the multi cloud practice and so if that gives you a hint of how we approach things it's very consultative and so when we look at what the trends are let's look a little year ago about a year ago we're having conversations with customers let's build a data center in the cloud let's put some VP C's let's throw some firewalls with some DNS and other infrastructure out there and let's hope it works this isn't a science project so what we're trying to see is customers are starting to have more of a vision and we're helping with that consultative nature but it's totally based on the business and you got to start understanding how the lines of business are using the and then we evolved into the next journey which is a foundational approach to what are some of the problem statement customers are solving when they come to you what are the top things that are on their my house or the ease of use of Julie all that stuff but what specifically they digging into yeah so complexity I think when you look at a multi cloud approach in my view is network requirements are complex you know I think they are but I think the approach can be let's simplify that so one thing that we try to do this is how we talk to customers is let's just like you simplify an aviatrix simplifies the automation orchestration of cloud networking we're trying to simplify the design the planning implementation of infrastructure across multiple workloads across multiple platforms and so the way we do it is we sit down we look at not just use cases and not just the questions in common we tis anticipate we actually build out based on the business and function requirements we build out a strategy and then create a set of documents and guess what we actually build in the lab and that lab that we platform we built proves out this reference architecture actually works absolutely we implement similar concepts I mean we they're proven practices they work great so well George you mentioned that the hard part's now upon us are you referring to networking what is specifically were you getting at Terrance's the easy parts done now so for the enterprises themselves migrating their more critical apps or more difficult apps into the environments you know they've just we've just scratched the surface I believe on what enterprises are doing to move into the cloud to optimize their environments to take advantage of the scale and speed to deployment and to be able to better enable their businesses so they're just now really starting the - so do you get you guys see what I talked about them in terms of their Cambrian explosion I mean you're both monster system integrators with you know top fortune enterprise customers you know really rely on you for for guidance and consulting and so forth and boy they're networks is that something that you you've seen I mean does that resonate did you notice a year and a half ago and all of a sudden the importance of cloud for enterprise shoot up yeah I mean we're seeing it not okay in our internal environment as you know we're a huge company or as customers so we're experiencing that internal okay and every one of our other customers so I have another question oh but I don't know the answer to this and the lawyer never asks a question that you don't know the answer to but I'm gonna ask it anyway DX c + w WT massive system integrators why aviatrix yep so great question Steve so I think the way we approach things I think we have a similar vision a similar strategy how you approach things how we approach things that world by technology number one we want to simplify the complexity and so that's your number one priorities let's take the networking let's simplify it and I think part of the other point I'm making is we have we see this automation piece as not just an afterthought anymore if you look at what customers care about visibility and automation is probably the top three maybe the third on the list and I think that's where we see the value and I think the partnership that we're building and what I would I get excited about is not just putting yours in our lab and showing customers how it works is Co developing a solution with you figuring out hey how can we make this better right visibility's a huge thing jump in security alone network everything's around visibility what automation do you see happening in terms of progression order of operations if you will it's a low-hanging fruit what are people working on now what are what are some of the aspirational goals around when you start thinking about multi cloud and automation yep so I wanted to get back to answer that question I want to answer your question you know what led us there and why aviatrix you know in working some large internal IT projects and and looking at how we were gonna integrate those solutions you know we like to build everything with recipes where network is probably playing catch-up in the DevOps world but with a DevOps mindset looking to speed to deploy support all those things so when you start building your recipes you take a little of this a little of that and you mix it all together well when you look around you say wow look there's this big bag of a VHS let me plop that in that solves a big part of my problems that I have to speed to integrate speed to deploy and the operational views that I need to run this so that was 11 years about reference architectures yeah absolutely so you know they came with a full slate of reference textures already the out there and ready to go that fit our needs so it's very very easy for us to integrate those into our recipes what do you guys think about all the multi vendor interoperability conversations that have been going on choice has been a big part of multi-cloud in terms of you know customers want choice they didn't you know they'll put a workload in the cloud that works but this notion of choice and interoperability is become a big conversation it is and I think our approach and that's why we talk to customers is let's let's speed and be risk of that decision making process and how do we do that because the interoperability is key you're not just putting it's not just a single vendor we're talking you know many many vendors I mean think about the average number of cloud application as a customer uses a business and enterprise business today you know it's it's above 30 it's it's skyrocketing and so what we do and we look at it from an interoperability approach is how do things interoperate we test it out we validate it we build a reference architecture it says these are the critical design elements now let's build one with aviatrix and show how this works with aviatrix and I think the the important part there though is the automation piece that we add to it in visibility so I think the visibility is what's what I see lacking across the industry today and the cloud needed that's been a big topic okay in terms of aviatrix as you guys see them coming in they're one of the ones that are emerging and the new brands emerging but multi-cloud you still got the old guard incumbents with huge footprints how our customers dealing with that that kind of component and dealing with both of them yeah I mean where we have customers that are ingrained with a particular vendor and you know we have partnerships with many vendors so our objective is to provide the solution that meets that client and you they all want multi vendor they all want interoperability correct all right so I got to ask you guys a question while we were defining day two operations what does that mean I mean you guys are looking at the big business and technical components of architecture what does day to Operations mean what's the definition of that yeah so I think from our perspective my experience we you know day to operations whether it's it's not just the you know the orchestration piece and setting up and let it a lot of automate and have some you know change control you're looking at this from a data perspective how do I support this ongoing and make it easy to make changes as we evolve the the the cloud is very dynamic the the nature of how the fast is expanding the number of features is astonish trying to keep up to date with a number of just networking capabilities and services that are added so I think day to operation starts with a fundable understanding of you know building out supporting a customer's environments and making it the automation piece easy from from you know a distance I think yeah and you know taking that to the next level of being able to enable customers to have catalog items that they can pick and choose hey I need this network connectivity from this cloud location back to this on pram and being able to have that automated and provisioned just simply by ordering it for the folks watching out there guys take a minute to explain as you guys are in the trenches doing a lot of good work what are some of the engagement that you guys get into how does that progress what is that what's what happens do they call you up and say hey I need some multi-cloud or you're already in there I mean take us through why how someone can engage to use a global si to come in and make this thing happen what's looks like typical engagement look like yeah so from our perspective we typically have a series of workshops in a methodology that we kind of go along the journey number one we have a foundational approach and I don't mean foundation meaning the network foundation that's a very critical element we got a factor in security we've got a factor in automation so we think about foundation we do a workshop that starts with education a lot of times we'll go in and we'll just educate the customer what is VP she's sharing you know what is a private Lincoln or how does that impact your business we have customers I want to share services out in an ecosystem with other customers and partners well there's many ways to accomplish that so our goal is to you know understand those requirements and then build that strategy with them thoughts Georgia yeah I mean I'm one of the guys that's down in the weeds making things happen so I'm not the guy on the front line interfacing with the customers every day but we have a similar approach you know we have a consulting practice that will go out and and apply their practices to see what those and when do you parachute in yeah and when I then is I'm on the back end working with our offering development leads for the networking so we understand or seeing what customers are asking for and we're on the back end developing the solutions that integrate with our own offerings as well as enable other customers to just deploy quickly to beep their connectivity needs it so the patterns are similar right final question for you guys I want to ask you to paint a picture of what success looks like and you know the name customers didn't forget in reveal kind of who they are but what does success look like in multi-cloud as you paint a picture for the folks here and watching on the live stream it's someone says hey I want to be multi-cloud I got to have my operations agile I want full DevOps I want programmability security built in from day zero what does success look like yeah I think success looks like this so when you're building out a network the network is a harder thing to change than some other aspects of cloud so what we think is even if you're thinking about that second cloud which we have most of our customers are on to public clouds today they might be dabbling in that as you build that network foundation that architecture that takes in consideration where you're going and so once we start building that reference architecture out that shows this is how to sit from a multi cloud perspective not a single cloud and let's not forget our branches let's not forget our data centers let's not forget how all this connects together because that's how we define multi-cloud it's not just in the cloud it's on Prem and it's off from and so collectively I think the key is also is that we provide them an hld you got to start with a high level design that can be tweaked as you go through the journey but you got to give a solid structural foundation and that that networking which we think most customers think as not not the network engineers but as an afterthought we want to make that the most critical element before you start the journey Jorge from your seed how do you success look for you so you know it starts out on these journeys often start out people not even thinking about what is gonna happen what what their network needs are when they start their migration journey to the cloud so I want this success to me looks like them being able to end up not worrying about what's happening in the network when they move to the cloud good point guys great insight thanks for coming on share and pen I've got a round of applause the global system integrators Hey [Applause] [Music] okay welcome back from the live feed I'm chef for with the cube Steve Eleni CEO of aviatrix my co-host our next panel is the aviatrix certified engineers also known as aces this is the folks that are certified their engineering they're building these new solutions please welcome Toby Foster min from Attica Stacy linear from Teradata and Jennifer Reid with Victor Davis to the stage I was just gonna I was just gonna rip you guys see where's your jackets and Jen's got the jacket on okay good love the aviatrix aces pile of gear they're above the clouds towards a new heights that's right so guys aviatrix aces love the name I think it's great certified this is all about getting things engineered so there's a level of certification I want to get into that but first take us through the day in the life of an ace and just to point out Stacey's a squad leader so he's like a Squadron Leader Roger and leader yeah Squadron Leader so he's got a bunch of aces underneath him but share your perspective day-in-the-life Jennifer will start with you sure so I have actually a whole team that works for me both in the in the North America both in the US and in Mexico and so I'm eagerly working to get them certified as well so I can become a squad leader myself but it's important because one of the the critical gaps that we've found is people having the networking background because they're you graduate from college and you have a lot of computer science background you can program you've got Python but now working in packets they just don't get and so just taking them through all the processes that it's really necessary to understand when you're troubleshooting is really critical mm-hmm and because you're gonna get an issue where you need to figure out where exactly is that happening on the network you know is my my issue just in the VP C's and on the instance side is a security group or is it going on print and this is something actually embedded within Amazon itself I mean I should troubleshot an issue for about six months going back and forth with Amazon and it was the vgw VPN because they were auto-scaling on two sides and we ended up having to pull out the Cisco's and put in aviatrix so I could just say okay it's fixed and I actually actually helped the application teams get to that and get it solved yeah but I'm taking a lot of junior people and getting them through that certification process so they can understand and see the network the way I see the network I mean look I've been doing this for 25 years when I got out when I went in the Marine Corps that's what I did and coming out the network is still the network but people don't get the same training they get they got in the 90s it's just so easy just write some software they work takes care of itself yes he'll be we'll come back to that I want to come back to that problem solve with Amazon but Toby I think the only thing I have to add to that is that it's always the network fault as long as I've been in network have always been the network's fault sure and I'm even to this day you know it's still the network's fault and part of being a network guy is that you need to prove when it is and when it's not your fault and that means you need to know a little bit about a hundred different things to make that and now you've got a full stack DevOps you got to know a lot more times another hundred and these times are changing they see your squadron leader I get that right what is what is a squadron leader first can you describe what it is I think it probably just leading all the network components of it but are they from my perspective when to think about what you asked them was it's about no issues and no escalation soft my day is like that's a good outcome that's a good day it's a good day Jennifer you mentioned the Amazon thing this brings up a good point you know when you have these new waves come in you have a lot of new things newly use cases a lot of the finger-pointing it's that guys problem that girls problem so what is how do you solve that and how do you get the young guns up to speed is there training is that this is where the certification comes in those where the certification is really going to come in I know when we we got together at reinvent one of the the questions that that we had with Stephen the team was what what should our certification look like you know she would just be teaching about what aviatrix troubleshooting brings to bear but what should that be like and I think Toby and I were like no no no that's going a little too high we need to get really low because the the better someone can get at actually understanding what actually happening in the network and and where to actually troubleshoot the problem how to step back each of those processes because without that it's just a big black box and they don't know you know because everything is abstracted in Amazon Internet and Azure and Google is substracted and they have these virtual gateways they have VPNs that you just don't have the logs on it's you just don't know and so then what tools can you put in front of them of where they can look because there are full logs well as long as they turned on the flow logs when they built it you know and there's like each one of those little things that well if they'd had decided to do that when they built it it's there but if you can come in later to really supplement that with training to actual troubleshoot and do a packet capture here as it's going through then teaching them how to read that even yeah Toby we were talking before he came on up on stage about your career you've been networking all your time and then you know you're now mentoring a lot of younger people how is that going because the people who come in fresh they don't have all the old war stories they don't know you talk about you know that's dimmer fault I walk in Mayr feet in the snow when I was your age I mean it's so easy now right they say what's your take on how you train the young P so I've noticed two things one is that they are up to speed a lot faster in generalities of networking they can tell you what a network is in high school level now where I didn't learn that too midway through my career and they're learning it faster but they don't necessarily understand why it's that way or you know everybody thinks that it's always slash 24 for a subnet and they don't understand why you can break it down smaller why it's really necessary so the the ramp up speed is much faster for these guys that are coming in but they don't understand why and they need some of that background knowledge to see where it's coming from and why is it important and that's old guys that's where we thrive Jennifer you mentioned you you got in from the Marines health spa when you got into networking how what was it like then and compare it now most like we've heard earlier static versus dynamic don't be static cuz back then you just said the network you got a perimeter yeah no there was no such thing ya know so back in the day I mean I mean we had banyan vines for email and you know we had token ring and I had to set up token ring networks and figure out why that didn't work because how many of things were actually sharing it but then actually just cutting fiber and running fiber cables and dropping them over you know shelters to plug them in and oh crap they swung it too hard and shattered it now I gotta be great polished this thing and actually shoot like to see if it works I mean that was the network current five cat 5 cables to run an Ethernet you know and then from that just said network switches dumb switches like those were the most common ones you had then actually configuring routers and you know logging into a Cisco router and actually knowing how to configure that and it was funny because I had gone all the way up and was a software product manager for a while so I've gone all the way up the stack and then two and a half three years ago I came across to to work with entity group that became Victor Davis but we went to help one of our customers Avis and it was like okay so we need to fix the network okay I haven't done this in 20 years but all right let's get to it you know because it really fundamentally does not change it's still the network I mean I've had people tell me well you know when we go to containers we will not have to worry about the network and I'm like yeah you don't I do and then with this within the program abilities it really interesting so I think this brings up the certification what are some of the new things that people should be aware of that come in with the aviatrix ace certification what are some of the highlights can you guys share some of the some of the highlights around the certifications I think some of the importance is that it's it doesn't need to be vendor specific for network generality or basic networking knowledge and instead of learning how Cisco does something or how Palo Alto does something we need to understand how and why it works as a basic model and then understand how each vendor has gone about that problem and solved it in a general that's true in multi cloud as well you can't learn how cloud networking works without understanding how AWS integer and GCP are all slightly the same but slightly different and some things work and some things don't I think that's probably the number one take I think having a certification across clouds is really valuable because we heard the global si you help the business issues what does it mean to do that is it code is that networking is it configuration is that aviatrix what is the amine oxy aviatrix is a certification but what is it about the multi cloud that makes it multi networking and multi vendor and easy answer is yes so you got to be a general let's go to your hands and all you have to be it takes experience because it's every every cloud vendor has their own certification whether that's hops and [Music] advanced networking and advanced security or whatever it might be yeah they can take the test but they have no idea how to figure out what's wrong with that system and the same thing with any certification but it's really getting your hands in there and actually having to troubleshoot the problems you know actually work the problem you know and calm down it's going to be okay I mean because I don't know how many calls I've been on or even had aviatrix join me on it's like okay so everyone calm down let's figure out what's happening it's like we've looked at that screen three times looking at it again it's not going to solve that problem right but at the same time you know remaining calm but knowing that it really is I'm getting a packet from here to go over here it's not working so what could be the problem you know and actually stepping them through those scenarios but that's like you only get that by having to do it you know and seeing it and going through it and then I have a question so we you know I just see it we started this program maybe six months ago we're seeing a huge amount of interest I mean we're oversubscribed on all the training sessions we've got people flying from around the country even with coronavirus flying to go to Seattle to go to these events were oversubscribed a good is that watching leader would put there yeah something that you see in your organizations are you recommending that to people do you see I mean I'm just I would guess I'm surprised I'm not surprised but I'm really surprised by the demand if you would of this multi-cloud network certification because it really isn't anything like that is that something you guys can comment on or do you see the same things in your organization's I say from my side because we operate in the multi cloud environment so it really helps an official for us I think I would add that networking guys have always needed to use certifications to prove that they know what they know it's not good enough to say yeah I know IP addresses or I know how a network works and a couple little check marks or a little letters buying helps give you validity so even in our team we can say hey you know we're using these certifications to know that you know enough of the basics enough of the understandings that you have the tools necessary right so okay I guess my final question for you guys is why an eighth certification is relevant and then second part is share what the livestream folks who aren't yet a certified or might want to jump in to be AVH or certified engineers why is it important so why is it relevant and why shouldn't someone want to be an ace-certified I'm used to right engineer I think my views a little different I think certification comes from proving that you have the knowledge not proving that you get a certification to get no I mean they're backwards so when you've got the training and the understanding and the you use that to prove and you can like grow your certification list with it versus studying for a test to get a certification and have no understanding it okay so that who is the right person that look at this is saying I'm qualified is it a network engineer is it a DevOps person what's your view you know is it a certain you know I think cloud is really the answer it's the as we talked like the edge is getting eroded so is the network definition getting eroded we're getting more and more of some network some DevOps some security lots and lots of security because network is so involved in so many of them that's just the next progression I don't say I expend that to more automation engineers because we have those nails probably well I think that the training classes themselves are helpful especially the entry-level ones for people who may be quote-unquote cloud architects but I've never done anything and networking for them to understand why we need those things to really work whether or not they go through to eventually get a certification is something different but I really think fundamentally understanding how these things work it makes them a better architect makes some better application developer but even more so as you deploy more of your applications into the cloud really getting an understanding even from our people who've tradition down on prime networking they can understand how that's going to work in the cloud too well I know we got just under 30 seconds left but I want to get one more question than just one more for the folks watching that are you may be younger that don't have that networking training from your experiences each of you can answer why is it should they know about networking what's the benefit what's in it for them motivate them share some insights and why they should go a little bit deeper in networking Stacey we'll start with you we'll go down let's say it's probably fundamental right if you want to deliver solutions no we're going use the very top I would say if you fundamental of an operating system running on a machine how those machines talk together as a fundamental change is something that starts from the base and work your way up right well I think it's a challenge because you've come from top-down now you're gonna start looking from bottom up and you want those different systems to cross communicate and say you've built something and you're overlapping IP space not that that doesn't happen but how can I actually make that still operate without having to reappear e-platform it's like those challenges like those younger developers or sis engineers can really start to get their hands around and understand those complexities and bring that forward in their career they got to know the how the pipes are working you guys know what's going some plumbing that's right and they gotta know how it works I had a code it it's right awesome thank you guys for great insights ace certain ABS your certified engineers also known as aces give a round of applause thank you okay all right that concludes my portion thank you Steve thanks for have Don thank you very much that was fantastic everybody round of applause for John for you yeah so great event great event I'm not gonna take long we got we've got lunch outside for that for the people here just a couple of things just call to action right so we saw the aces you know for those of you out on the stream here become a certified right it's great for your career it's great for not knowledge is is fantastic it's not just an aviatrix thing it's gonna teach you about cloud networking multi-cloud networking with a little bit of aviatrix exactly what the Cisco CCIE program was for IP network that type of the thing that's number one second thing is is is is learn right so so there's a there's a link up there for the four to join the community again like I started this this is a community this is the kickoff to this community and it's a movement so go to what a v8 community aviatrix comm starting a community a multi cloud so you know get get trained learn I'd say the next thing is we're doing over a hundred seminars in across the United States and also starting into Europe soon will come out and will actually spend a couple hours and talk about architecture and talk about those beginning things for those of you on the you know on the livestream in here as well you know we're coming to a city near you go to one of those events it's a great way to network with other people that are in the industry as well as to start to learn and get on that multi-cloud journey and then I'd say the last thing is you know we haven't talked a lot about what aviatrix does here and that's intentional we want you you know leaving with wanting to know more and schedule get with us in schedule a multi our architecture workshop session so we we sit out with customers and we talk about where they're at in that journey and more importantly where they're going and define that end state architecture from networking compute storage everything and everything you heard today every panel kept talking about architecture talking about operations those are the types of things that we solve we help you define that canonical architecture that system architecture that's yours so for so many of our customers they have three by five plotted lucid charts architecture drawings and it's the customer name slash aviatrix arc network architecture and they put it on their whiteboard that's what what we and that's the most valuable thing they get from us so this becomes their twenty-year network architecture drawing that they don't do anything without talking to us and look at that architecture that's what we do in these multi hour workshop sessions with customers and that's super super powerful so if you're interested definitely call us and let's schedule that with our team so anyway I just want to thank everybody on the livestream thank everybody here hopefully it was it was very useful I think it was and joined the movement and for those of you here join us for lunch and thank you very much [Applause] [Music] you

Published Date : Mar 4 2020

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Aviatrix Altitude 2020 | March 3, 2020


 

[Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] [Music] you you you you [Music] [Music] [Music] [Music] ladies and gentlemen please take your seats good morning ladies and gentlemen this is your captain speaking we will soon be taking off on our way to altitude please keep your seatbelts fastened and remain in your seats we will be experiencing turbulence until we are above the clouds ladies and gentlemen we are now cruising at altitude sit back and enjoy the ride [Music] altitude is a community of thought leaders and pioneers cloud architects and enlightened network engineers who have individually and are now collectively leading their own IT teams and the industry on a path to lift cloud networking above the clouds empowering Enterprise IT to architect design and control their own cloud network regardless of the turbulent clouds beneath them it's time to gain altitude ladies and gentlemen Steve Mulaney president and CEO of aviatrix the leader of multi cloud networking [Music] [Applause] all right good morning everybody here in Santa Clara as well as to the what millions of people watching the livestream worldwide welcome to altitude 2020 alright so we've got a fantastic event today I'm really excited about the speakers that we have today and the experts that we have and really excited to get started so one of the things I wanted to just share was this is not a one-time event it's not a one-time thing that we're gonna do sorry for the aviation analogy but you know sherry way aviatrix means female pilot so everything we do as an aviation theme this is a take-off for a movement this isn't an event this is a takeoff of a movement a multi-cloud networking movement and community that we're inviting all of you to become part of and-and-and why we're doing that is we want to enable enterprises to rise above the clouds so to speak and build their network architecture regardless of which public cloud they're using whether it's one or more of these public clouds so the good news for today there's lots of good news but this is one good news is we don't have any PowerPoint presentations no marketing speak we know that marketing people have their own language we're not using any of that in those sales pitches right so instead what are we doing we're going to have expert panels we've got some owners chart of Gartner here we've got 10 different network architects cloud architects real practitioners they're going to share their best practices and there are real-world experiences on their journey to the multi cloud so before we start and everybody know what today is in the US it's Super Tuesday I'm not gonna get political but Super Tuesday there was a bigger Super Tuesday that happened 18 months ago and maybe eight six employees know what I'm talking about 18 months ago on a Tuesday every Enterprise said I'm gonna go to the cloud and so what that was was the Cambrian explosion for cloud for the price so Franco Bree you know what a Cambrian explosion is he had to look it up on Google 500 million years ago what happened there was an explosion of life where it went from very simple single-cell organisms to very complex multi-celled organisms guess what happened 18 months ago on a Tuesday I don't really know why but every enterprise like I said all woke up that day and said now I'm really gonna go to cloud and that Cambrian explosion of cloud went meant that I'm moving from very simple single cloud single use case simple environment to a very complex multi cloud complex use case environment and what we're here today is we're gonna go and dress that and how do you handle those those those complexities and when you look at what's happening with customers right now this is a business transformation right people like to talk about transitions this is a transformation and it's actually not just the technology transformation it's a business transformation it started from the CEO and the boards of enterprise customers where they said I have an existential threat to the survival of my company if you look at every industry who they're worried about is not the other 30 year old enterprise what they're worried about is the three year old enterprise that's leveraging cloud that's leveraging AI and that's where they fear that they're going to actually get wiped out right and so because of this existential threat this is CEO lead this is board led this is not technology led it is mandated in the organization's we are going to digitally transform our enterprise because of this existential threat and the movement to cloud is going to enable us to go do that and so IT is now put back in charge if you think back just a few years ago in cloud it was led by DevOps it was led by the applications and it was like I said before their Cambrian explosion is very simple now with this Cambrian explosion and enterprises getting very serious and mission-critical they care about visibility they care about control that about compliance conformance everything governance IT is in charge and and and that's why we're here today to discuss that so what we're going to do today is much of things but we're gonna validate this journey with customers did they see the same thing we're going to validate the requirements for multi-cloud because honestly I've never met an enterprise that is not going to be multi-cloud many are one cloud today but they all say I need to architect my network for multiple clouds because that's just what the network is there to support the applications and the applications will run and whatever cloud it runs best in and you have to be prepared for that the second thing is is is architecture again with the IT in charge you architecture matters whether it's your career whether it's how you build your house it doesn't matter horrible architecture your life is horrible forever good architecture your life is pretty good so we're going to talk about architecture and how the most fundamental and critical part of that architecture and that basic infrastructure is the network if you don't get that right nothing works right way more important and compute way more important than storm dense storage network is the foundational element of your infrastructure then we're going to talk about day two operations what does that mean well day 1 is one day of your life who you wire things up they do and beyond I tell everyone in networking and IT it's every day of your life and if you don't get that right your life is bad forever and so things like operations visibility security things like that how do I get my operations team to be able to handle this in an automated way because it's not just about configuring it in the cloud it's actually about how do i operationalize it and that's a huge benefit that we bring as aviatrix and then the last thing we're going to talk and it's the last panel we have I always say you can't forget about the humans right so all this technology all these things that we're doing it's always enabled by the humans at the end of the day if the humans fight it it won't get deployed and we have a massive skills gap in cloud and we also have a massive skill shortage you have everyone in the world trying to hire cloud network architects right there's just not enough of them going around so at aviatrix we as leaders ooh we're gonna help address that issue and try to create more people we created a program and we call the ACE program again an aviation theme it stands for aviatrix certified engineer very similar to what Cisco did with CCI es what Cisco taught you about IP networking a little bit of Cisco we're doing the same thing we're gonna teach network architects about multi-cloud networking and architecture and yeah you'll get a little bit of aviatrix training in there but this is the missing element for people's careers and also within their organization so we're gonna we're gonna go talk about that so great great event great show when to try to keep it moving I'd next want to introduce my my host he's the best in the business you guys have probably seen him multiple million times he's the co CEO and co-founder of joob John Ferrier [Applause] okay awesome great great speech they're awesome I totally agree with everything you said about the explosion happening and I'm excited here at the heart of Silicon Valley to have this event it's a special digital event with the cube and aviatrix where we live streaming to millions of people as you said maybe not a million maybe not really take this program to the world this is a little special for me because multi-cloud is the hottest wave and cloud and cloud native networking is fast becoming the key engine of the innovation so we got an hour and a half of action-packed programming we have a customer panel to customer panels before that Gartner is going to come out and talk about the industry we have a global system integrators they talk about how they're advising and building these networks and cloud native networking and then finally the Aces the aviatrix certified engineer is gonna talk more about their certifications and the expertise needed so let's jump right in and let's ask some own rashard to come on stage from Gartner we'll kick it all up [Applause] [Music] okay so kicking things off certain started gardener the industry experts on cloud really kind of more to your background talk about your background before you got the gardener yeah before because gardener was a chief network architect of a fortune five companies with thousands of sites over the world and I've been doing everything and IT from a C programmer the ninety-two a security architect to a network engineer to finally becoming a network analyst so you rode the wave now you're covering in the marketplace with hybrid cloud and now moving quickly to multi cloud is really was talking about cloud natives been discussed but the networking piece is super important how do you see that evolving well the way we see Enterprise adapt in cloud first thing you do about networking the initial phases they either go in a very ad hoc way is usually led by non non IT like a shadow IT or application people are sometime a DevOps team and it's it just goes as it's completely unplanned decreed VP sees left and right as with different account and they create mesh to manage them and they have direct connect or Express route to any of them so that's what that's a first approach and on the other side again it within our first approach you see what I call the lift and shift way we see like Enterprise IT trying to basically replicate what they have in a data center in the cloud so they spend a lot of time planning doing Direct Connect putting Cisco routers and f5 and Citrix and any checkpoint Palo Alto divides that the atoms that are sent removing that to that cloud they ask you the aha moments gonna come up a lot of our panels is where people realize that it's a multi cloud world I mean they either inherit clouds certainly they're using public cloud and on-premises is now more relevant than ever when's that aha moment that you're seeing where people go well I got to get my act together and get on this well the first but even before multi-cloud so these two approach the first one like the ad hoc way doesn't scale at some point idea has to save them because they don't think about the - they don't think about operations we have a bunch of VPC and multiple clouds the other way that if you do the left and shift week they cannot take any advantages of the cloud they lose elasticity auto-scaling pay by the drink these feature of agility features so they both realize okay neither of these words are good so I have to optimize that so I have to have a mix of what I call the cloud native services within each cloud so they start adapting like other AWS constructor is your construct or Google construct and that's what I call the optimal phase but even that they realize after that they are very different all these approaches different the cloud are different identities is completely difficult to manage across clouds I mean for example AWS as accounts there's subscription and in as ER and GCP their projects it's a real mess so they realize well I can't really like concentrate used the cloud the cloud product and every cloud that doesn't work so I have I'm doing multi cloud I like to abstract all of that still wanna manage the cloud from an epi xx view I don't necessarily want to bring my incumbent data center products but I have to do that in a more API driven cloud they're not they're not scaling piece and you were mentioning that's because there's too many different clouds yes that's the piece there so what are they doing whether they read they building different development teams as its software what's the solution well this the solution is to start architecting the cloud that's the third phase I call that the multi cloud architect phase where they have to think about abstraction that works across cloud fact even across one cloud it might not scale as well if you start having like 10,000 security group in AWS that doesn't scale you have to manage that if you have multiple VPC it doesn't scale you need a third-party identity provider so it barely scales within one cloud if you go multiple cloud it gets worse and worse see way in here what's your thoughts I thought we said this wasn't gonna be a sales pitch for aviatrix you just said exactly what we do so anyway up just a joke what do you see in terms of where people are in that multi cloud like a lot of people you know everyone I talked to started in one cloud right but then they look and they say okay but I'm now gonna move to adjourn I'm gonna move do you see a similar thing well yes they are moving but they're not there's not a lot of application that use a tree cloud at once they move one app in Azure one app in individuals one get app in Google that's what we see so far okay yeah I mean one of the mistakes that people think is they think multi-cloud no one is ever gonna go multi-cloud for arbitrage they're not gonna go and say well today I might go into Azure because I got a better rate of my instance that's never do you agree with that's never gonna happen what I've seen with enterprise is I'm gonna put the work load and the app the app decides where it runs best that may be a sure maybe Google and for different reasons and they're gonna stick there and they're not gonna move let me ask you infrastructure has to be able to support from a networking King be able to do that do you agree with that yes I agree and one thing is also very important is connecting to that cloud is kind of the easiest thing so though while I run network part of the cloud connectivity to the cloud is kind of simple you know I agree IPSec VPN and I reckon Express route that's a simple part what's difficult and even a provisioning part is easy you can use terraform and create v pieces and v nets across which we cloud providers right what's difficult is the day-to-day operations so it's what to find a to operations what is that what does that actually mean it's just the day-to-day operations after you know the natural let's add an app that's not a server let's troubleshoot a problem so what ending so your life if something changes now what do you do so what's the big concerns I want to just get back to this cloud native networking because everyone kind of knows with cloud native apps are that's the hot trend what is cloud native networking how do you how do you guys define that because that seems to be the oddest part of the multi cloud wave that's coming as cloud native networking well there's no you know official gardener definition but I can create one on another spot is do it I just want to leverage the cloud construct and a cloud epi I don't want to have to install like like for example the first version was let's put a virtual router that doesn't understand and then the cloud environment right if I have if I have to install a virtual machine it has to be cloud aware it has to understand the security group if it's a router it has to be programmable to the cloud API and and understand the cloud environment you know one things I hear a lot from either see Saussure CIOs or CXOs in general is this idea of I'm definitely on going API so it's been an API economy so API is key on that point but then they say okay I need to essentially have the right relationship with my suppliers aka clouds you call it above the clouds so the question is what do i do from an architecture standpoint do I just hire more developers and have different teams because you mentioned that's a scale point how do you solve this this problem of okay I got AWS I got GCP or Azure or whatever do I just have different teams or just expose API guys where is that optimization where's the focus well I think what you need from an android point of view is a way a control plane across the three clouds and be able to use the api of that cloud to build networks but also to troubleshoot them and do they to operation so you need a view across a three cloud that takes care of routing connectivity that's you know that's the aviatrix plug of view right there so so how do you see so again your Gartner you you you you see the industry you've been a network architect how do you see this this plan out what are the what are the legacy incumbent client-server on-prem networking people gonna do well these versus people like aviatrix well how do you see that playing out well obviously all the incumbent like Arista cisco juniper NSX right they want to basically do the lift and chip are they want to bring and you know VM I want to bring in a section that cloud they call that NSX everywhere and cisco wants bring you star in the cloud they call that each guy anywhere right so everyone what and and then there's cloud vision for my red star and Khan trailers in a cloud so they just want to bring the management plain in the cloud but it's still based most of them it's still based on putting a VM them in controlling them right you you extend your management console to the cloud that's not really cloud native right cloud native you almost have to build it from scratch we like to call that cloud naive well not so close one letter yeah so that was a big culture to reinvent take the tea out of cloud native it's cloud naive that went super viral you guys got t-shirts now I know you love yeah but yeah but that really ultimately is kind of a double-edged sword you got to be you can be naive on the on the architecture side and rolling up but also suppliers are can be naive so how would you define who's naive and who's not well in fact they're evolving as well so for example in Cisco you it's a little bit more native than other ones because they're really scr in the cloud you can't you you really like configure API so the cloud and NSX is going that way and so is Arista but they're incumbent they have their own tools is difficult for them they're moving slowly so it's much easier to start from scratch Avenue like and you know a network happiness started a few years ago there's only really two aviatrix was the first one they've been there for at least three or four years and there's other ones like Al Kyra for example that just started now that doing more connectivity but they want to create an overlay network across the cloud and start doing policies and trying abstracting all the clouds within one platform so I gotta ask you I interviewed an executive at VMware Sanjay Pune and he said to me at RSA last week I was only be two networking vendors left Cisco and VMware what's your respect what's your response to that obviously I mean when you have these waves as new brands that emerge like aviation others though I think there'll be a lot of startups coming out of the woodwork how do you respond to that comment well there's still a data center there's still like a lot of action on campus and there's the one but from the cloud provisioning and clown networking in general I mean they're behind I think you know in fact you don't even need them to start to it you can if you're small enough you can just keep if you're in a table us you can use it with us construct they have to insert themselves I mean they're running behind they're all certainly incumbents I love the term Andy Jesse's that Amazon Web Services uses old guard new guard to talk about the industry what does the new guard have to do the new and new brands that emerge in is it be more DevOps oriented neck net sec Ops is that net ops is the programmability these are some of the key discussions we've been having what's your view on how you see this ability their most important part is they have to make the network's simple for the dev teams and from you cannot have that you cannot make a phone call and get it V line in two weeks anymore so if you move to that cloud you have to make the cloud construct as simple enough so that for example a dev team could say okay I'm going to create this V PC but this V PC automatically being your associate your account you cannot go out on the internet you have to go to the transit VPC so there's a lot of action in terms of the I am part and you have to put the control around them too so to make it as simple as possible you guys both I mean you're the COC aviatrix but also you guys a lot of experience going back to networking going back to I call the OSI days which for us old folks know what that means but you guys know this means I want to ask you the question as you look at the future of networking here a couple of objections oh the cloud guys they got networking we're all set with them how do you respond to the fact that networking is changing and the cloud guys have their own networking what some of the pain points that's going on premises and these enterprises so are they good with the clouds what needs what are the key things that's going on in networking that makes it more than just the cloud networking what's your take on well as I said earlier that once you you could easily provision in the cloud you can easily connect to the cloud is when you start troubleshooting application in the cloud and try to scale so this that's what the problem occurs see what you're taking on it and you'll hear from the from the customers that that we have on stage and I think what happens is all the cloud the clouds by definition designed to the 80/20 rule which means they'll design 80% of the basic functionality and they'll lead to 20% extra functionality that of course every Enterprise needs they'll leave that to ISVs like aviatrix because why because they have to make money they have a service and they can't have huge instances for functionality that not everybody needs so they have to design to the common and that's they all do it right they have to and then the extra the problem is that can be an explosion that I talked about with enterprises that's holy that's what they need that they're the ones who need that extra 20% so that's that's what I see is is there's always going to be that extra functionality that in an automated and simple way that you talked about but yet powerful with up with the visible in control that they expect of on prep that that's that kind of combination that yin and the yang that people like us are providing some I want to ask you were gonna ask some of the cloud architect customer panels it's the same question this pioneers doing some work here and there's also the laggers who come in behind the early adopters what's gonna be the tipping point what are some of those conversations that the cloud architects are having out there or what's the signs that they need to be on this multi cloud or cloud native networking trend what are some of the signals that are going on their environment what are some of the thresholds or things that are going on that there can pay attention to well one once they have application and multiple cloud and they have they get wake up at 2:00 in the morning to troubleshoot them they don't know it's important so I think that's the that's where the robbery will hit the road but as I said it's easier to prove it it's okay it's a TBS it's easy use a transit gateway put a few V PCs and you're done and you create some presents like equinox and do Direct Connect and Express route with Azure that looks simple as the operations that's when they'll realize okay now I need to understand our car networking works I also need a tool that give me visibility and control not but I'm telling you that I need to understand a basic underneath it as well what are some of the day in the life scenarios that you envision happening with multi cloud because you think about what's happening it kind of has that same vibe of interoperability choice multi vendor because you have multi clouds essentially multi vendor these are kind of old paradigms that we've lived through the client-server an internet working wave what are some of those scenarios of success and that might be possible it would be possible with multi cloud and cloud native networking well I think once you have good enough visibility to satisfy your customers you know you not only like to keep the service running an application running but to be able to provision fast enough I think that's what you want to achieve small final question advice for folks watching on the live stream if they're sitting there as a cloud architect or a CXO what's your advice to them right now in this because honestly public cloud check hybrid cloud they're working on that that kids on premise is done now multi class right behind it what's your advice the first thing they should do is really try to understand cloud networking for each of their cloud providers and then understand the limitation and is what there's cloud service provider offers enough or you need to look to a third party but you don't look at a third party to start with especially an incumbent one so it's tempting to say I have a bunch of f5 experts nothing against f5 I'm going to bring my five in a cloud when you can use a needle be that automatically understand is ease and auto scaling and so on and you understand that's much simpler but sometimes you need you have five because you have requirements you have like AI rules and that kind of stuff that you use for years you cannot do it's okay I have requirement and that met I'm going to use legacy stuff and then you have to start taking okay what about visibility control about the three cloud but before you do that you have to understand the limitation of the existing cloud providers so first try to be as native as possible until things don't work after that you can start taking multi-cloud great insight somewhat thank you for coming summit in charge with Gardner thanks for sharing thank you appreciate it thanks [Applause] informatica is known as the leading enterprise cloud data management company we are known for being the top in our industry in at least five different products over the last few years especially we've been transforming into a cloud model which allows us to work better with the trends of our customers in order to see agile and effective in a business you need to make sure that your products and your offerings are just as relevant in all these different clouds than what you're used to and what you're comfortable with one of the most difficult challenges we've always had is that because we're a data company we're talking about data that a customer owns some of that data may be in the cloud some of that data may be on Prem some of that data may be actually in their data center in another region or even another country and having that data connect back to our systems that are located in the cloud has always been a challenge when we first started our engagement myth aviatrix we only had one plan that was Amazon it wasn't till later that a jerk came up and all of a sudden we found hey the solution we already had in place for her aviatrix already working in Amazon and now works in Missouri as well before we knew what GCP came up but it really wasn't a big deal for us because we already had the same solution in Amazon and integer now just working in GCP by having a multi cloud approach we have access to all three of them but more commonly it's not just one it's actually integrations between multiple we have some data and ensure that we want to integrate with Amazon we have some data in GCP that we want to bring over to a data Lake measure one of the nice things about aviatrix is that it gives a very simple interface that my staff can understand and use and manage literally hundreds of VPNs around the world and while talking to and working with our customers who are literally around the world now that we've been using aviatrix for a couple years we're actually finding that even problems that we didn't realize we had were actually solved even before we came across the problem and it just worked cloud companies as a whole are based on reputation we need to be able to protect our reputation and part of that reputation is being able to protect our customers and being able to protect more importantly our customers data aviatrix has been helpful for us in that we only have one system that can manage this whole huge system in a simple easy direct model aviatrix is directly responsible for helping us secure and manage our customers not only across the world but across multiple clouds users don't have to be VPN or networking experts in order to be able to use the system all the members on my team can manage it all the members regardless of their experience can do different levels of it one of the unexpected two advantages of aviatrix is that I don't have to sell it to my management the fact that we're not in the news at three o'clock in the morning or that we don't have to get calls in the middle of the night no news is good news especially in networking things that used to take weeks to build or done in hours I think the most important thing about a matrix is it provides me consistency aviatrix gives me a consistent model that I can use across multiple regions multiple clouds multiple customers okay welcome back to altitude 2020 for the folks on the livestream I'm John for Steve Mulaney with CEO of aviatrix for our first of two customer panels on cloud with cloud network architects we got Bobby Willoughby they gone Luis Castillo of National Instruments David should Nick with fact set guys welcome to the stage for this digital event come on up [Applause] [Music] hey good to see you thank you okay okay customer pal this is my favorite part we get to hear the real scoop against a gardener given this the industry overview certainly multi clouds very relevant and cloud native networking is the hot trend with a live stream out there and the digital event so guys let's get into it the journey is you guys are pioneering this journey of multi cloud and cloud native networking and the soon gonna be a lot more coming so I want to get into the journey what's it been like is it real you got a lot of scar tissue and what are some of the learnings yeah absolutely so multi cloud is whether or not we we accepted as a network engineers is a reality like Steve said about two years ago companies really decided to to just to just bite the bullet and and and move there whether or not whether or not we we accept that fact we need to now create a consistent architecture across across multiple clouds and that that is challenging without orchestration layers as you start managing different different tool sets and different languages across different clouds so that's it's really important that to start thinking about that guys on the other panelists here there's different phases of this journey some come at it from a networking perspective some come in from a problem troubleshooting what's what's your experiences yeah so from a networking perspective it's been incredibly exciting it's kind of a once-in-a-generation --all opportunity to look at how you're building out your network you can start to embrace things like infrastructure as code that maybe your peers on the systems teams have been doing for years but it just never really worked on bram so it's really it's really exciting to look at all the opportunities that we have and then all the interesting challenges that come up that you that you get to tackle an effect said you guys are mostly AWS right yep right now though we're we are looking at multiple clouds we have production workloads running in multiple clouds today but a lot of the initial work has been with Amazon and you've seen it from a networking perspective that's where you guys are coming at it from yep yeah we evolved more from a customer requirement perspective started out primarily as AWS but as the customer needed more resources to measure like HPC you know as your ad things like that even recently Google at Google Analytics our journey has evolved into more of a multi cloud environment Steve weigh in on the architecture because this has been the big conversation I want you to lead this second yeah so I mean I think you guys agree the journey you know it seems like the journey started a couple years ago got real serious the need for multi cloud whether you're there today of course it's gonna be there in the future so that's really important I think the next thing is just architecture I'd love to hear what you had some comments about architecture matters it all starts I mean every Enterprise I talk to maybe talk about architecture and the importance of architecture maybe Bobby it's a particular perspective we sorted a journey five years ago Wow okay and we're just now starting our fourth evolution of our network architect and we'll call it networking security net sec yep versus Justice Network and that fourth generation architectures be based primarily upon Palo Alto Networks an aviatrix I have a trick to in the orchestration piece of it but that journey came because of the need for simplicity ok the need for a multi cloud orchestration without us having to go and do reprogramming efforts across every cloud as it comes along right I guess the other question I also had around architectures also Louis maybe just talk about I know we've talked a little bit about you know scripting right and some of your thoughts on that yeah absolutely so so for us we started we started creating the network constructs with cloud formation and we've we've stuck with that for for the most part what's interesting about that is today on premise we have a lot of a lot of automation around around around how we provision networks but cloud formation has become a little bit like the new manual for us so we're now having issues with having the to automate that component and making it consistent with our on premise architecture making it consistent with Azure architecture and Google cloud so it's really interesting to see to see companies now bring that layer of abstraction that sty and brought to the do the web side now it's going up into into the into the cloud networking architecture so on the fourth generation of you mentioned you're in the fourth gen architecture what do you guys what have you learned is there any lessons scar tissue what to avoid what worked what was the middle it was a path that's probably the biggest lesson there is that when you think you finally figured it out you have it right Amazon will change something as you change something you know transit gateways a game changer so in listening to the business requirements is probably the biggest thing we need to do up front but I think from a simplicity perspective we like I said we don't want to do things four times we want to do things one time we won't be able to write to an API which aviatrix has and have them do the orchestration for us so that we don't have to do it four times how important is architecture in the progression is it you guys get thrown in the deep end to solve these problems or you guys zooming out and looking at it it's a I mean how are you guys looking at the architecture I mean you can't get off the ground if you don't have the network there so all of those now we've gone through similar evolutions we're on our fourth or fifth evolution I think about what we started off with Amazon without a direct connect gateway about a trans a gateway without a lot of the things that are available today kind of the 80/20 that Steve was talking about just because it wasn't there doesn't mean we didn't need it so we needed to figure out a way to do it we couldn't say oh you need to come back to the network team in a year and maybe Amazon will have a solution for it right you need to do it now and it evolved later and maybe optimized for change the way you're doing things in the future but don't sit around and wait you can't I'd love to have you guys each individually answer this question for the live stream because it comes up a lot a lot of cloud architects out in the community what should they be thinking about the folks that are coming into this proactively and/or realizing the business benefits are there what advice would you guys give them an architecture what should be they be thinking about and what are some guiding principles you could share so I would start with looking at an architecture model that that can that can spread and and give consistency they're different to different cloud vendors that you will absolutely have to support cloud vendors tend to want to pull you into using their native toolset and that's good if only it was realistic to talk about only one cloud but because it doesn't it's it's it's super important to talk about and have a conversation with the business and with your technology teams about a consistent model so that's David yeah talking as we prepare about a day to operations so how do I design how do I do my day one work so that I'm not you know spending eighty percent of my time troubleshooting or managing my network because I'm doing that then I'm missing out on ways that I can make improvements or embrace new technologies so it's really important early on to figure out how do I make this as low maintenance as possible so that I can focus on the things that the team really should be focusing on Bobby your advice to the architect I don't know what else I can do that simplicity of operations is key right all right so the holistic view of j2 operation you mentioned let's could jump in day one is you're you're you're getting stuff set up day two is your life after all right this is kind of what you're getting at David so what does that look like what are you envisioning as you look at that 20 miles their outpost multi-cloud world what are some of the things then you want in a day to operations yeah infrastructure is code is really important to us so how do we how do we design it so that we can fit start making network changes and fitting them into like a release pipeline and start looking at it like that rather than somebody logging into a router seoi and troubleshooting things on in an ad hoc nature so moving more towards a DevOps model there's anything on that day - yeah I would love to add something so in terms of date to operations you can you can either sort of ignore the day - operations for a little while where you get well well you get your feet wet or you can start approaching it from the beginning the fact is that the the cloud native tools don't have a lot of maturity in that space and when you run into an issue you're gonna end up having a bad day going through millions and millions of logs just to try to understand what's going on so that's something that that the industry just now is beginning to to realize it's it's such as such a big gap I think that's key because for us we're moving to more of an event-driven operations in the past monitoring got the job done it's impossible to modern monitor something that it's nothing there when the event happens all right so the event-driven application and then detection is important yeah I think Gardner was all about the cloud native wave coming into networking that's gonna be a serious thing I want to get you guys perspectives I know you have different views of how you come into the journey and how you're executing and I always say the beauties in the eye of the beholder and that kind of applies how the network's laid out so Bobby you guys do a lot of high-performance encryption both on AWS and Azure that's kind of a unique thing for you how are you seeing that impact with multi cloud yeah and that's a new requirement for us to where we we have an equipment to encrypt and they they never get the question should i encryption and I'll encrypt the answer is always yes you should encrypt when you can encrypt for our perspective we we need to migrate a bunch of data from our data centers we have some huge data centers and then getting that data to the cloud is the timely experiencing some cases so we have been mandated that we have to encrypt everything leaving the data center so we're looking at using the aviatrix insane mode appliances to be able to encrypt you know 10 20 gigabits of data as it moves to the cloud itself David you're using terraform you got fire Ned you got a lot of complexity in your network what do you guys look at the future for your environment yeah so something exciting that or yeah now is fire net so for our security team they obviously have a lot of a lot of knowledge base around Palo Alto and with our commitments to our clients you know it's it's it's not very easy to shift your security model to a specific cloud vendor right so there's a lot of stuck to compliance or things like that where being able to take some of what you've you know you've worked on for years on Bram and put it in the cloud and have the same type of assurance that things are gonna work and be secure in the same way that they are on prem helps make that journey into the cloud a lot easier and Louis you guys got scripting you got a lot of things going on what's your what's your unique angle on this yeah no absolutely so full disclosure I'm not a not not an aviatrix customer yet it's ok wanna hear the truth that's good Ellis what are you thinking about what's on your mind no really when you when you talk about implementing the tool like this it's really just really important to talk about automation and focus on on value so when you talk about things like encryption and things like so yeah encrypting tunnels and encrypting the paths and those things are it should it should should be second nature really when you when you look at building those backends and managing them with your team it becomes really painful so tools like aviatrix that that add a lot of automation it's out of out of sight out of mind you can focus on the value and you don't have to focus on so I gotta ask you guys I'll see aviatrix is here they're their supplier to the sector but you guys are customers everyone's pitching you stuff these people are not gonna here to buy my stuff how do you guys have that conversation with the suppliers like the cloud vendors and other folks what's the what's it like we're API all the way you got to support this what are some of the what are some of your requirements how do you talk to and evaluate people that walk in and want to knock on your door and pitch you something what's the conversation like it's definitely it's definitely API driven we we definitely look at the at the PAP i structure of the vendors provide before we select anything that that is always first of mine and also what a problem are we really trying to solve usually people try to sell or try to give us something that isn't really valuable like implementing a solution on the on the on the cloud isn't really it doesn't really add a lot of value that's where we go David what's your conversation like with suppliers you have a certain new way to do things as as becomes more agile and essentially the networking and more dynamic what are some of the conversation is with the either incumbents or new new vendors that you're having what do what do you require yeah so ease of use is definitely definitely high up there we've had some vendors come in and say you know hey you know when you go to set this up we're gonna want to send somebody on-site and they're gonna sit with you for a day to configure it and that's kind of a red flag what wait a minute you know do we really if one of my really talented engineers can't figure it out on his own what's going on there and why is that so you know having having some ease-of-use and the team being comfortable with it and understanding it is really important probably how about you I mean the old days was do a bake-off and you know the winner takes all I mean is it like that anymore what's involving take off last year first you win so but that's different now because now you and you when you get the product you can install the product in AWS energy or have it up and running a matter of minutes and so key is is that it can you be operational you know within hours or days instead of weeks right but do we also have the flexibility to customize it to meet your needs could you want to be you want to be put into a box with the other customers we have needs that surpassed or cut their needs yeah I almost see the challenge of you guys are living where you've got the cloud immediate value depending on roll-up any solutions but then you have might have other needs so you've got to be careful not to buy into stuff that's not shipping so you're trying to be proactive at the same time deal with what you got I mean how do you guys see that evolving because multi-cloud to me is definitely relevant but it's not yet clear how to implement across how do you guys look at this baked versus you know future solutions coming how do you balance that so again so right now we we're we're taking the the ad hoc approach and and experimenting with the different concepts of cloud and really leveraging the the native constructs of each cloud but but there's it there's a breaking point for sure you don't you don't get to scale this I like like Seamon said and you have to focus on being able to deliver a developer they're their sandbox or their play area for the for the things that they're trying to build quickly and the only way to do that is with the with with some sort of consistent orchestration layer that allows you to so you've spent a lot more stuff to be coming pretty quickly IDEs area I do expect things to start to start maturing quite quite quickly this year and you guys see similar trend new stuff coming fast yeah you know part of the biggest challenge we've got now is being able to segment within the network being able to provide segmentation between production on production workloads even businesses because we support many businesses worldwide and and isolation between those is a key criteria there so the ability to identify and quickly isolate those workloads is key so the CIOs that are watching or that are saying hey take that he'll do multi cloud and then you know the bottoms up organization take pause you're kind of like off it's not how it works I mean what is the reality in terms of implementing you know in as fast as possible because the business benefits are clear but it's not always clear in the technology how to move that fast yeah what are some of the barriers what are the blockers what are the enablers I think the reality is is that you may not think your multi-cloud but your business is right so I think the biggest barriers there is understanding what the requirements are and how best to meet those requirements Inc and then secure manner because you need to make sure that things are working from a latency perspective that things work the way they did and get out of the mind shift that you know it was a cheery application in the data center it doesn't have to be a Tier three application in the cloud so lift and shift is is not the way to go scale is a big part of what I see is the competitive advantage to lot of these clouds and they used to be proprietary network stacks in the old days and then open systems came that was a good thing but as clouds become bigger there's kind of an inherent lock in there with the scale how do you guys keep the choice open how're you guys thinking about interoperability what are some of the conversations and you guys are having around those key concepts well when we look at when we look at the problem from a networking perspective it it's really key for you to just enable enable all the all the clouds to be to be able to communicate between them developers will will find a way to use the cloud that best suits their their business need and and like like you said it's whether whether you're in denial or not of the multi cloud fact that then your company is in already that's it becomes really important for you to move quickly yeah and a lot of it also hinges on how well is the provider embracing what that specific cloud is doing so are they are they swimming with Amazon or Azure and just helping facilitate things they're doing the you know the heavy lifting API work for you or are they swimming upstream and they're trying to hack it all together in a messy way and so that helps you you know stay out of the lock-in because they're you know if they're doing if they're using Amazon native tools to help you get where you need to be it's not like Amazon's gonna release something in the future that completely you know you have designed yourself into a corner so the closer they're more than cloud native they are the more the easier it is to to deploy but you also need to be aligned in such a way that you can take advantage of those cloud native technologies will they make sense tgw is a game changer in terms of cost and performance right so to completely ignore that would be wrong but you know if you needed to have encryption you know teach Adobe's not encrypted so you need to have some type of a gateway to do the VPN encryption you know so the aviatrix tool gives you the beauty of both worlds you can use tgw or the Gateway Wow real quick in the last minute we have I want to just get a quick feedback from you guys I hear a lot of people say to me hey the I picked the best cloud for the workload you got and then figure out multi cloud behind the scenes so that seems to be do you guys agree with that I mean is it do I go mole to one cloud across the whole company or this workload works great on AWS that work was great on this from a cloud standpoint you agree with that premise and then witness multi-cloud stitch them all together yeah from from an application perspective it it can be per workload but it can also be an economical decision certain enterprise contracts will will pull you in one direction to add value but the the network problem is still the same go away yeah yeah I mean you don't want to be trying to fit a square into a round Hall right so if it works better on that cloud provider then it's our job to make sure that that service is there and people can use it agree you just need to stay ahead of the game make sure that the then they're working for structure is there secure is available and is multi cloud capable yeah I'm at the end the day you guys just validating that it's the networking game now cloud storage compute check networking is where the action is awesome thanks for your insights guys appreciate you coming on the panel appreciate Thanks thank you [Applause] [Music] [Applause] okay welcome back on the live feed I'm John for its Dee Mulaney my co-host with aviatrix I'm with the cube for the special digital event our next customer panel got great another set of cloud network architects Justin Smith was aura Justin broadly with Ellie Mae and Amit Oh tree job with Koopa Pokemon stage [Applause] all right thank you thank you oK you've got all the cliff notes from the last session welcome rinse and repeat yeah yeah we're going to go under the hood a little bit I think I think they nailed the what we've been reporting and we've been having this conversation around networking is where the action is because that's the end of the day you got a move attack from A to B and you get work gloves exchanging data so it's really killer so let's get started Amit what are you seeing as the journey of multi cloud as you go under the hood and say okay I got to implement this I have to engineer the network make it enabling make it programmable make it interoperable across clouds I mean that's like I mean almost sounds impossible to me what's your taking yeah I mean it it seems impossible but if you are running an organization which is running infrastructure as a cordon all right it is easily doable like you can use tools out there that's available today you can use third-party products that can do a better job but but put your architecture first don't wait architecture may not be perfect put the best architecture that's available today and be agile to iterate and make improvements over the time we got to Justin's over here so I have to be careful when I point a question adjusting they both have to answer but okay journeys what's the journey been like I mean is there phases we heard that from Gardner people come into multi cloud and cloud native networking from different perspectives what's your take on the journey Justin yeah I mean from Mars like to we started out very much focused on one cloud and as we started doing Atkins we started doing new products the market the need for multi cloud comes very apparent very quickly for us and so you know having an architecture that we can plug in play into and be able to add and change things as it changes is super important for what we're doing in the space just in your journey yes for us we were very ad hoc oriented and the idea is that we were reinventing all the time trying to move into these new things and coming up with great new ideas and so rather than it being some iterative approach with our deployments that became a number of different deployments and so we shifted that tour and the network has been a real enabler of this is that it there's one network and it touches whatever cloud we want it to touch and it touches the data centers that we need it to touch and it touches the customers that we need it to touch our job is to make sure that the services that are available and one of those locations are available in all of the locations so the idea is not that we need to come up with this new solution every time it's that we're just iterating on what we've already decided to do before we get the architecture section I want to ask you guys a question I'm a big fan of you know let the app developers have infrastructure as code so check but having the right cloud run that workload I'm a big fan of that if it works great but we just heard from the other panel you can't change the network so I want to get your thoughts what is cloud native networking and is that the engine really got the enabler for this multi cloud trend but you guys taken we'll start with a mint what do you think about that yeah so you are gonna have workloads running in different clouds and the workloads would have affinity to one cloud over other but how you expose that it's matter of how you are going to build your networks how we are going to run security how we are going to do egress ingress out of it so it means the big problem how do you split says what's the solution what's the end the key pain points and problem statement I mean the key pain point for most companies is how do you take your traditional on-premise network and then blow that out to the cloud in a way that makes sense you know IP conflicts you have IP space you pub public eye peas and premise as well as in the cloud and how do you kind of make a sense of all of that and I think that's where tools like aviatrix make a lot of sense in that space from our site it's it's really simple it's a latency and bandwidth and availability these don't change whether we're talking about cloud or data center or even corporate IT networking so our job when when these all of these things are simplified into like s3 for instance and our developers want to use those we have to be able to deliver that and for a particular group or another group that wants to use just just GCP resources these aren't we have to support these requirements and these wants as opposed to saying hey that's not a good idea our job is to enable them not to disable them do you think I do you guys think infrastructure has code which I love that I think that's the future it is we saw that with DevOps but I just start getting the networking is it getting down to the network portion where it's network is code because stores and compute working really well is seeing all kubernetes and service master and network is code reality is that there is got work to do it's absolutely there I mean you mentioned net DevOps and it's it's very real I mean in Cooper we build our networks through terraform and on not only just out of fun build an API so that we can consistently build V nets and VPC all across in the same way three guys do it yeah and even security groups and then on top an aviatrix comes in we can peer the networks bridge bridge all the different regions through code same with you guys but yeah think about this everything we deploy is done with automation and then we also run things like lambda on top to make changes in real time we don't make manual changes on our network in the data center funny enough it's still manual but the cloud has enabled us to move into this automation mindset and and all my guys that's what they focus on is is bringing what now what they're doing in the cloud into the data center which is kind of opposite of what it should be that's full or what it used to be it's full DevOps then yes yeah I mean for us was similar on premise still somewhat very manual although we're moving more Norton ninja and terraform concepts but everything in the production environment is colored confirmation terraform code and now coming into the datacenter same I just wanted to jump in on a Justin Smith one of the comment that you made cuz it's something that we always talk about a lot is that the center of gravity of architecture used to be an on-prem and now it's shifted in the cloud and once you have your strategic architecture what you--what do you do you push that everywhere so what you used to see at the beginning of cloud was pushing the architecture on prem into cloud now i want to pick up on what you said to you others agree that the center of architect of gravity is here i'm now pushing what i do in the cloud back into on-prem and what and then so first that and then also in the journey where are you at from 0 to 100 of actually in the journey to cloud do you 50% there are you 10% are you vacuum datacenters next year I mean were you guys at yeah so there's there's two types of gravity that you typically are dealing with with no migration first is data gravity and your data set and where that data lives and then the second is the network platform that interrupts all that together in our case the data gravity sold mostly on Prem but our network is now extend out to the app tier that's gonna be in cloud right eventually that data gravity will also move to cloud as we start getting more sophisticated but you know in our journey we're about halfway there about halfway through the process we're taking a handle of lift and shift and when did that start and we started about three years ago okay okay cool bye it's a very different story it started from a garage and 100% on the clock it's a business spend management platform as a software as a service 100% on the cloud it was like 10 years ago right yes yeah you guys are riding the wave love that architecture Justin I want to ask you is or you guys mentioned DevOps I mean honestly we saw the huge observability wave which is essentially network management for the cloud in my opinion right yeah it's more dynamic but this is about visibility we heard from the last panel you don't know what's being turned on or turned off from a services standpoint at any given time how is all this playing out when you start getting into the DevOps down well this this is the big challenge for all of us as visibility when you talk transport within a cloud you know we very interesting we have moved from having a backbone that we bought that we owned that would be data center connectivity we now I work for as or as a subscription billing company so we want to support the subscription mindset so rather than going and buying circuits and having to wait three months to install and then coming up with some way to get things connected and resiliency and redundancy I my backbone is in the cloud I use the cloud providers interconnections between regions to transport data across and and so if you do that with their native solutions you you do lose visibility there there are areas in that that you don't get which is why controlling you know controllers and having some type of management plane is a requirement for us to do what we're supposed to do and provide consistency while doing it a great conversation I loved when you said earlier latency bandwidth I think availability with your sim pop3 things guys SLA I mean you just do ping times between clouds it's like you don't know what you're getting for round-trip times this becomes a huge kind of risk management black hole whatever you want to call blind spot how are you guys looking at the interconnects between clouds because you know I can see that working from you know ground to cloud I'm per cloud but when you start doing with multi clouds workloads SLA is will be all of the map won't they just inherently but how do you guys view that yeah I think we talked about workload and we know that the workloads are going to be different in different clouds but they are going to be calling each other so it's very important to have that visibility that you can see how data is flowing at what latency and what our ability is hour is there and our authority needs to operate on that so it's solely use the software dashboard look at the times and look at the latency in the old day is strong so on open so on you try to figure it out and then your day is you have to figure out just what's your answer to that because you're in the middle of it yeah I mean I think the key thing there is that we have to plan for that failure we have to plan for that latency in our applications that's starting start tracking your SLI something you start planning for and you loosely couple these services and a much more micro services approach so you actually can handle that kind of failure or that type of unknown latency and unfortunately the cloud has made us much better at handling exceptions a much better way you guys are all great examples of cloud native from day one and you guys had when did you have the tipping point moment or the Epiphany of saying a multi clouds real I can't ignore it I got to factor it into all my design design principles and and everything you're doing what's it was there a moment over that was it from day one now there are two divisions one was the business so in business there was some affinity to not be in one cloud or to be in one cloud and that drove from the business side so as a cloud architect our responsibility was to support that business and other is the technology some things are really running better in like if you are running dot network load or you are going to run machine learning or AI so that you have you would have that reference of one cloud over other so it was the bill that we got from AWS I mean that's that's what drives a lot of these conversations is the financial viability of what you're building on top of it which is so we this failure domain idea which is which is fairly interesting how do I solve our guarantee against a failure domain you have methodologies with you know back-end direct connects or interconnect with GCP all of these ideas are something that you have to take into account but that transport layer should not matter to whoever we're building this for our job is to deliver the frames in the packets what that flows across how you get there we want to make that seamless and so whether it's a public Internet API call or it's a back-end connectivity through Direct Connect it doesn't matter it just has to meet a contract that you signed with your application folks yeah that's the availability piece just on your thoughts on that I think any comment on that so actually multi clouds become something much more recent in the last six to eight months I'd say we always kind of had a very much an attitude of like moving to Amazon from our private cloud is hard enough why complicate it further but the realities of the business and as we start seeing you know improvements in Google and Asia and different technology spaces the need for multi cloud becomes much more important as well as our acquisition strategies I matured we're seeing that companies that used to be on premise that we typically acquire are now very much already on a cloud and if they're on a cloud I need to plug them into our ecosystem and so that's really change our multi cloud story in a big way I'd love to get your thoughts on the clouds versus the clouds because you know you compare them Amazon's got more features they're rich with features I see the bills are hiking people using them but Google's got a great network he googles networks pretty damn good and then you got Asher what's the difference between the clouds who where they evolve something where they peak in certain areas better than others what what are the characteristics which makes one cloud better do they have a unique feature that makes as you're better than Google and vice versa what do you guys think about the different clouds yeah to my experience I think there is the approach is different in many places Google has a different approach very DevOps friendly and you can run your workload like the your network can span regions time I mean but our application ready to accept that MS one is evolving I mean I remember 10 years back Amazon's Network was a flat network we will be launching servers and 10.0.0.0 so so the VP sees concept came out multi-account came out so they are evolving as you are at a late start but because they have a late start they saw the pattern and they they have some mature set up on the I mean I think they're all trying to say they're equal in their own ways I think they all have very specific design philosophies that allow them to be successful in different ways and you have to kind of keep that in mind as you architect your own solution for example Amazon has a very much a very regional affinity they don't like to go cross region in their architecture whereas Google is very much it's a global network we're gonna think about as a global solution I think Google also has a banjo it's third to market and so it has seen what a sure did wrong it's seen what AWS did wrong and it's made those improvements and I think that's one of their big advantage at great scale to Justin thoughts on the cloud so yeah Amazon built from the system up and Google built from the network down so their ideas and approaches are from a global versus or regional I agree with you completely that that is the big number one thing but the if you look at it from the outset interestingly the the inability or the ability for Amazon to limit layer two broadcasting and and what that really means from a VPC perspective changed all the routing protocols you can use all the things that we have built inside of a data center to provide resiliency and and and make things seamless to users all of that disappeared and so because we had to accept that at the VPC level now we have to accept it at the LAN level Google's done a better job of being able to overcome those things and provide those traditional network facilities to us just great panel can go all day here's awesome so I heard we could we'll get to the cloud native naive questions so kind of think about what's not even what's cloud is that next but I got to ask you had a conversation with a friend he's like Wayne is the new land so if you think about what the land was at a datacenter when is the new link you get talking about the cloud impact so that means st when the old st winds kind of changing into the new land how do you guys look at that because if you think about it what lands were for inside a premises was all about networking high speed but now when you take a win and make the essentially a land do you agree with that and how do you view this trend and is it good or bad or is it ugly and what's what you guys take on this yeah i think it's a it's a thing that you have to work with your application architect so if you are managing networks and if you're a sorry engineer you need to work with them to expose the unreliability that would bring in so the application has to hand a lot of this the difference in the latencies and and the reliability has to be worked through the application there land when same concept as that BS I think we've been talking about for a long time the erosion of the edge and so is this is just a continuation of that journey we've been on for the last several years as we get more and more cloud native and we start about API is the ability to lock my data in place and not be able to access it really goes away and so I think this is just continuation that thing I think it has challenges we start talking about weighing scale versus land scale the tooling doesn't work the same the scale of that tooling is much larger and the need to automation is much much higher in a way and than it was in a land that's what you're seeing so much infrastructure as code yeah yeah so for me I'll go back again to this its bandwidth and its latency right that that define those two land versus when but the other thing that comes up more and more with cloud deployments is where is our security boundary and where can I extend this secure aware appliance or set of rules to protect what's inside of it so for us we're able to deliver VRS or route forwarding tables for different segments wherever we're at in the world and so they're they're trusted to talk to each other but if they're gonna go to someplace that's outside of their their network then they have to cross a security boundary and where we enforce policy very heavily so for me there's it's not just land when it's it's how does environment get to environment more importantly that's a great point and security we haven't talked to yet but that's got to be baked in from the beginning that's architecture thoughts on security are you guys are dealing with it yeah start from the base have app to app security built-in have TLS have encryption on the data a transit data at rest but as you bring the application to the cloud and they are going to go multi-cloud talking to over the Internet in some places well have apt web security I mean I mean our principals day security is day zero every day and so we we always build it into our design we want our architecture into our applications its encrypt everything its TLS everywhere it's make sure that that data is secured at all times yeah one of the cool trends at RSA just as a side note was the data in use encryption piece which is a homomorphic stuff was interesting all right guys final question you know we heard on the earlier panel was also trending at reinvent we take the tea out of cloud native it spells cloud naive okay they got shirts now aviatrix kind of got this trend going what does that mean to be naive so if you're to your peers out there watching a live stream and also the suppliers that are trying to supply you guys with technology and services what's naive look like and what's native look like when is someone naive about implementing all this stuff so for me it's because we are in hundred-percent cloud for us it's main thing is ready for the change and you will you will find new building blocks coming in and the network design will evolve and change so don't be naive insane that it's static you wall with the change I think the big naivety that people have is that well I've been doing it this way for 20 years and been successful it's going to be successful in cloud the reality is that's not the case you have to think some of the stuff a little bit differently and you need to think about it early enough so that you can become cloud native and really enable your business on cloud yeah for me it's it's being open minded right the the our industry the network industry as a whole has been very much I am smarter than everybody else and we're gonna tell everybody how it's going to be done and we had we fell into a lull when it came to producing infrastructure and and and so embracing this idea that we can deploy a new solution or a new environment in minutes as opposed to hours or weeks or four months in some cases is really important and and so you know it's not me being closed-minded native being open minded exactly and and it took a for me it was that was a transformative kind of where I was looking to solve problems in a cloud way as opposed to looking to solve problems in this traditional old-school way all right I know we're out of time but I ask one more question so you guys so good it could be a quick answer what's the BS language when you the BS meter goes off when people talk to you about solutions what's the kind of jargon that you hear that's the BS meter going off what are people talking about that in your opinion you here you go that's total B yes but what triggers use it so that I have two lines out of movies that are really I can if I say them without actually thinking them it's like 1.21 jigowatts are you out of your mind from Back to the Future right somebody's giving you all these and then and then Martin Mull and and Michael Keaton and mr. mom when he goes to 22 21 whatever it takes yeah those two right there if those go off in my mind somebody's talking to me I know they're full of baloney so a lot of speech would be a lot of speeds and feeds a lot of data did it instead of talking about what you're actually doing and solutioning for you're talking about well I does this this this and any time I start seeing the cloud vendor start benchmarking against each other it's your workload is your workload you need a benchmark yourself don't don't listen to the marketing on that that's that's all what triggers you and the bsp I think if somebody explains you and not simple they cannot explain you in simplicity then that's good all right guys thanks for the great insight great pen how about a round of applause DX easy solutions integrating company that we service customers from all industry verticals and we're helping them to move to the digital world so as a solutions integrator we interface with many many customers that have many different types of needs and they're on their IT journey to modernize their applications into the cloud so we encounter many different scenarios many different reasons for those migrations all of them seeking to optimize their IT solutions to better enable their business we have our CPS organization it's cloud platform services we support AWS does your Google Alibaba porco will help move those workloads to wherever it's most appropriate no one buys the house for the plumbing equally no one buys the solution for the networking but if the plumbing doesn't work no one likes the house and if this network doesn't work no one likes a solution so network is ubiquitous it is a key component of every solution we do the network connectivity is the lifeblood of any architecture without network connectivity nothing works properly planning and building a scalable robust network that's gonna be able to adapt with the application needs its critical when encountering some network design and talking about speed the deployment aviatrix came up in discussion and we then further pursued an area DHT products that incorporated aviatrix is part of a new offering that we are in the process of developing that really enhances our ability to provide cloud connectivity for the lance cloud connectivity there's a new line of networking services that we're getting into as our clients moving the hybrid cloud networking it is much different than our traditional based services an aviatrix provides a key component in that service before we found aviatrix we were using just native peering connections but there wasn't a way to visualize all those peering connections and with multiple accounts multiple contacts for security with a v8 church we were able to visualize those different peering connections of security groups it helped a lot especially in areas of early deployment scenarios were quickly able to then take those deployment scenarios and turn them into scripts that we can then deploy repeatedly their solutions were designed for work with the cloud native capabilities first and where those cloud native capabilities fall short they then have solution sets that augment those capabilities I was pleasantly surprised number one with the aviatrix team as a whole in their level of engagement with us you know we weren't only buying the product we were buying a team that came on board to help us implement and solution that was really good to work together to learn both what aviatrix had to offer as well as enhancements that we had to bring that aviatrix was able to put into their product and meet our needs even better aviatrix was a joy to find because they really provided us the technology that we needed in order to provide multi cloud connectivity that really added to the functionality that you can't get from the basically providing services we're taking our customers on a journey to simplify and optimize their IT infrastructure baby Atrix certainly has made my job much easier okay welcome back to altitude 2020 for the digital event for the live feed welcome back I'm John fray with the cube with Steve Mulaney CEO aviatrix for the next panel from global system integrators the folks who are building and working with folks on their journey to multi cloud and cloud native networking we've got a great panel George Buckman with dxc and Derek Monahan with wwt welcome to the stage [Applause] [Music] okay you guys are the ones out there advising building and getting down and dirty with multi cloud and cloud native network and we start from the customer panel you can see the diversity of where people come into the journey of cloud it kind of depends upon where you are but the trends are all clear cloud native networking DevOps up and down the stack this has been the main engine what's your guys take of the disk Jerry to multi cloud what do you guys seeing yep yeah it's it's critical I mean we're seeing all of our enterprise customers enter into this they've been through the migrations of the easy stuff you know now they're trying to optimize and get more improvement so now the tough stuffs coming on right and you know they need their data processing near where their data is so that's driving them to a multi cloud environment okay we heard some of the edge stuff I mean you guys are you've seen this movie before but now it's a whole new ballgame what's your take yeah so I'll give you a hint so our practice it's not called the cloud practice it's the multi cloud practice and so if that gives you a hint of how we approach things it's very consultative and so when we look at what the trends are let's look a little year ago about a year ago we were having conversations with customers let's build a data center in the cloud let's put some VP C's let's throw some firewalls with some DNS and other infrastructure out there and let's hope it works this isn't a science project so what we're trying we're starting to see is customers are starting to have more of a vision and we're helping with that consultative nature but it's totally based on the business and you got to start understanding how the lines of business are using the apps and then we evolved into that next journey which is a foundational approach to what are some of the problem statements customers are solving when they come to you what are the top things that are on their my house or the ease of use of Julie all that stuff but what specifically they did digging into yeah some complexity I think when you look at a multi cloud approach in my view is network requirements are complex you know I think they are but I think the approach can be let's simplify that so one thing that we try to do this is how we talk to customers is let's just like you simplify an aviatrix simplifies the automation orchestration of cloud networking we're trying to simplify the design the planning implementation of infrastructure across multiple workloads across multiple platforms and so the way we do it is we sit down we look at not just use cases and not just the questions in common we anticipate we actually build out based on the business and function requirements we build out a strategy and then create a set of documents and guess what we actually build in the lab and that lab that we platform we built proves out this reference architecture actually works absolutely we implement similar concepts I mean we they're proven practices they work great so well George you mentioned that the hard parts now upon us are you referring to networking what is specifically were you getting at Tara says the easy parts done that so for the enterprises themselves migrating their more critical apps or more difficult apps into the environments you know they've just we've just scratched the surface I believe on what enterprises that are doing to move into the cloud to optimize their environments to take advantage of the scale and speed to deployment and to be able to better enable their businesses so they're just now really starting the >> so do you get you guys see what I talked about them in terms of their Cambrian explosion I mean you're both monster system integrators with you know top fortune enterprise customers you know really rely on you for for guidance and consulting and so forth and boy they're networks is that something that you you've seen I mean - does that resonate did you notice a year and a half ago and all of a sudden the importance of cloud for enterprise shoot up yeah I mean we're seeing it okay in our internal environment as you know we're a huge company or as customers are in 30 so we're experiencing that internal okay and every one of our other customers so I I have another question oh but I don't know the answer to this and the lawyer never asks a question that you don't know the answer to but I'm gonna ask it anyway DX c @ w WT massive system integrators why aviatrix yep so great question Steve so I think the way we approach things I think we have a similar vision a similar strategy how you approach things how we approach things that world by technology number one we want to simplify the complexity and so that's your number one priorities let's take the networking but simplify it and I think part of the other point I'm making is we have we see this automation piece as not just an afterthought anymore if you look at what customers care about visibility and automation is probably the at the top three maybe the third on the list and I think that's where we see the value and I think the partnership that we're building and what I what I get excited about is not just putting yours in our lab and showing customers how it works is Co developing a solution with you figuring out hey how can we make this better Bank visibily is a huge thing jump in security alone network everything's around visibility what automation you see happening in terms of progression order of operations if you will it's the low-hanging fruit what are people working on now and what are what are some of the aspirational goals around when you start thinking about multi cloud an automation yep so I wanted to get back to answer that question I want to answer your question you know what led us there and why aviatrix you know in working some large internal IT projects and and looking at how we were going to integrate those solutions you know we like to build everything with recipes where network is probably playing catch-up in the DevOps world but with a DevOps mindset looking to speed to deploy support all those things so when you start building your recipes you take a little of this a little of that and you mix it all together well when you look around you say wow look there's this big bag of athe let me plop that in that solves a big part of my problems that I have to speed to integrate speed to deploy and the operational views that I need to run this so that was 11 years about reference architectures yeah absolutely so you know they came with a full slate of reference architectures already the out there and ready to go that fit our needs so it's very very easy for us to integrate those into our recipes what do you guys think about all the multi vendor interoperability conversations that have been going on choice has been a big part of multi cloud in terms of you know customers want choice didn't you know they'll put a workload in the cloud that works but this notion of choice and interoperability is become a big conversation it is and I think our approach and that's why we talk to customers is let's let's speed and D risk of that decision making process and how do we do that because the interoperability is key you're not just putting it's not just a single vendor we're talking you know many many vendors I mean think about the average number of cloud application as a customer uses a business and enterprise business today you know it's it's above 30 it's it's skyrocketing and so what we do and we look at it from an Billee approach is how do things interoperate we test it out we validate it we build a reference architecture says these are the critical design elements now let's build one with aviatrix and show how this works with aviatrix and I think the the important part there though is the automation piece that we add to it invisibility so I think the visibility is what's what I see lack in cross industry today and the cloud needed that's been a big topic okay in terms of aviatrix as you guys see them coming in there one of the ones that are emerging and the new brands emerging with multi cloud you still got the old guard incumbent with huge footprints how our customers dealing with that that kind of component and dealing with both of them yeah I mean where we have customers that are ingrained with a particular vendor and you know we have partnerships with many vendors so our objective is to provide the solution that meets that client and you they all want multi vendor they all want interoperability correct all right so I got to ask you guys a question what we were defining day to operations what does that mean I mean you guys are looking at the big business and technical components of architecture what does day to Operations mean what's the definition of that yeah so I think from our perspective my experience we you know day to operations whether it's it's not just the you know the orchestration piece and setting up and let it a lot of automate and have some you know change control you're looking at this from a data perspective how do I support this ongoing and make it easy to make changes as we evolve that the the cloud is very dynamic the the nature of how the fast is expanding the number of features is astonishing trying to keep up to date with a number of just networking capabilities and services that are added so I think day to operation starts with a fundable understanding of you know building out supporting a customer's environments and making it the automation piece easy from from you know a distance I think yeah and you know taking that to the next level of being able to enable customers to have catalog items that they can pick and choose hey I need this network connectivity from this cloud location back to this on pram and being able to have that automated and provisioned just simply by ordering it for the folks watching out there guys take a minute to explain as you guys are in the trenches doing a lot of good work what are some of the engagement that you guys get into how does that progress what is the what's what happens there they call you up and say hey I need multi-cloud or you're already in there I mean take us through why how someone can engage to use a global si to come in and make this thing happen what's typical engagement look like yeah so from our perspective we typically have a series of workshops in a methodology that we kind of go along the journey number one we have a foundational approach and I don't mean foundation meaning the network foundation that's a very critical element we got a factor in security we've got to factor in automation so we think about foundation we do a workshop that starts with education a lot of times we'll go in and we'll just educate the customer what does VPC sharing you know what is a private link and asher how does that impact your business you know customers I want to share services out in an ecosystem with other customers and partners well there's many ways to accomplish that so our goal is to you know understand those requirements and then build that strategy with them thoughts Georgia yeah I mean I'm one of the guys that's down in the weeds making things happen so I'm not the guy on the front line interfacing with the customers every day but we have a similar approach you know we have a consulting practice that will go out and and apply their practices to see what those and when do you parachute in yeah and when I've been is I'm on the back end working with our offering development leads for the networking so we understand or seeing what customers are asking for and we're on the back end developing the solutions that integrate with our own offerings as well as enable other customers to just deploy quickly to meet their connectivity needs it so the patterns are similar right final question for you guys I want to ask you to paint a picture of what success looks like and you know the name customers didn't again reveal kind of who they are but what does success look like in multi-cloud as you as you paint a picture for the folks here and watching on the live stream it's someone says hey I want to be multi-cloud I got to have my operations agile I want full DevOps I want programmability security built in from day zero what does success look like yeah I think success looks like this so when you're building out a network the network is a harder thing to change than some other aspects of cloud so what we think is even if you're thinking about that second cloud which we have most of our customers are on to public clouds today they might be dabbling in is you build that network foundation at architecture that takes in consideration where you're going and so once we start building that reference architecture out that shows this is how to sit from a multi-cloud perspective not a single cloud and let's not forget our branches let's not forget our data centers let's not forget how all this connects together because that's how we define multi-cloud it's not just in the cloud it's on Prem and it's off Prem and so collectively I think the key is also is that we provide them an hld you got to start with a high level design that can be tweaked as you go through the journey but you got to give a solid structural foundation and that networking which we think most customers think as not not the network engineers but as an afterthought we want to make that the most critical element before you start the journey Jorge from your seed how do you success look for you so you know it starts out on these journeys often start out people not even thinking about what is gonna happen with what their network needs are when they start their migration journey to the cloud so I want this success to me looks like them being able to end up not worrying about what's happening in the network when they move to the cloud good guys great insight thanks for coming on share and pen I've got a round of applause the global system integrators [Applause] [Music] okay welcome back from the live feed I'm chef for with the q Steve Valenti CEO of aviatrix my co-host our next panel is the aviatrix certified engineer is also known as aces this is the folks that are certified their engineering they're building these new solutions please welcome Toby Foss from informatica Stacy linear from Teradata and Jennifer Reed with Victor Davis to the stage I was just gonna I was just gonna rip you guys see where's your jackets and Jen's got the jacket on okay good love the aviatrix aces pile of gear they're above the clouds story to new heights that's right so guys aviatrix aces love the name I think it's great certified this is all about getting things engineered so there's a level of certification I want to get into that but first take us through the day in the life of an ace and just to point out Stacey's a squad leader so he's like it Squadron Leader Roger and leader yeah Squadron Leader he's got a bunch of aces underneath him but share your perspective day-in-the-life Jennifer we'll start with you sure so I have actually a whole team that works for me both in the in the North America both in the US and in Mexico and so I'm really working to get them certified as well so I can become a squad leader myself but it's important because one of the the critical gaps that we've found is people having the networking background because they're you graduate from college and you have a lot of computer science background you can program you've got Python but networking in packets they just don't get and so just taking them through all the processes that it's really necessary to understand when you're troubleshooting is really critical mm-hm and because you're gonna get an issue where you need to figure out where exactly is that happening on the network you know is my my issue just in the V PC is and on the instant side is a security group or is it going on print and is this something actually embedded within Amazon itself I mean I should troubleshot an issue for about six months going back and forth with Amazon and it was the vgw VPN because they were auto-scaling on two sides and we ended up having to pull out the Cisco's and put in aviatrix so I could just say okay it's fixed and actually actually helped the application teams get to that and get it solved yeah but I'm taking a lot of junior people and getting them through that certification process so they can understand and see the network the way I see the network I mean look I've been doing this for 25 years when I got out when I went in the Marine Corps that's what I did and coming out the network is still the network but people don't get the same training they get they got in the 90s it's just so easy just write some software they work takes care of itself yes he'll be will good I'll come back to that I want to come back to that problem solve with Amazon but Toby I think the only thing I have to add to that is that it's always the network fault as long as I've been in never I've always been the network's fault and I'm even to this day you know it's still the network's fault and part of being a network guy is that you need to prove when it is and when it's not your fault and that means you need to know a little bit about a hundred different things to make that and now you've got a full stack DevOps you got to know a lot more times another 100 and these times are changing yeah they say you're Squadron Leader I get that right what is what is the squadron leader first can you describe what it is I think probably just leading all the network components of it but not they from my perspective when to think about what you ask them was it's about no issues and the escalation soft my day is a good outcome that's a good day it's a good day again every mission the Amazon this brings up a good point you know when you have these new waves come in you have a lot of new things new we use cases a lot of the finger-pointing it's that guys problem that girls problem so what how do you solve that and how do you get the young guns up to speed is there training is that this is where the certification comes in was where the certification is really going to come in I know when we we got together at reinvent one of the the questions that that we had with Steve and the team was what what should our certification look like you know she would just be teaching about what aviatrix troubleshooting brings to bear like what should that be like and I think Toby and I were like no no no that's going a little too high we need to get really low because the the better someone can get at actually understanding what actually happening in the network and and where to actually troubleshoot the problem how to step back each of those processes because without that it's just a big black box and they don't know you know because everything is abstracted in Amazon Internet and Azure and Google is substracted and they have these virtual gateways they have VPNs that you just don't have the logs on it's you just don't know and so then what tools can you put in front of them of where they can look because there are four logs well as long as they turned on the flow logs when they built it you know and there's like each one of those little things that well if they'd had decided to do that when they built it it's there but if you can come in later to really supplement that with training to actual troubleshoot and do a packet capture here as it's going through then teaching them how to read that even yeah Toby we were talking before he came on up on stage about your career you've been networking all your time and then you know you're now mentoring a lot of younger people how is that going because the people who come in fresh they don't have all the old war stories they don't know you talk about yeah that's never fault I walk in Mayr feet in the snow when I was your age I mean it's so easy now right they say what's your take on how you train the young piece so I've noticed two things one is that they are up to speed a lot faster in generalities of networking they can tell you what a network is in high school level now where I didn't learn that too midway through my career and they're learning it faster but they don't necessarily understand why it's that way here you know everybody thinks that it's always slash 24 for a subnet and they don't understand why you can break it down smaller why it's really necessary so the the ramp up speed is much faster for these guys that are coming in but they don't understand why and they need some of that background knowledge to see where it's coming from and why is it important and old guys that's where we thrive Jennifer you mentioned you got in from the Marines health spa when you got into networking how what was it like then and compare it now most like we've heard earlier static versus dynamic don't be static because back then you just said the network you got a perimeter yeah I know there was no such thing yeah no so back in the day I mean I mean we had banyan vines for email and you know we had token ring and I had to set up token ring networks and figure out why that didn't work because how many of things were actually sharing it but then actually just cutting fiber and running fiber cables and dropping them over you know shelters to plug them in and oh crap they swung it too hard and shattered it and how I gotta be great polished this thing and actually shoot like to see if it works I mean that was the network current five cat 5 cables to run an Ethernet you know and then from that just said network switches dumb switches like those were the most common ones you had then actually configuring routers and you know logging into a Cisco router and actually knowing how to configure that and it was funny because I had gone all the way up and was a software product manager for a while so I've gone all the way up the stack and then two and a half three years ago I came across to to work with entity group that became Victor Davis but we went to help one of our customers Avis and it was like okay so we need to fix the network okay I haven't done this in 20 years but all right let's get to it you know because it really fundamentally does not change it's still the network I mean I've had people tell me well you know when we go to containers we will not have to worry about the network and I'm like yeah you don't I do and then with this with and programmability is it really interesting so I think this brings up the certification what are some of the new things that people should be aware of that come in with the aviatrix ace certification what are some of the highlights can you guys share some of the some of the highlights around the certifications I think some of the importance is that it's it doesn't need to be vendor specific for network generality or basic networking knowledge and instead of learning how Cisco does something or how Palo Alto does something we need to understand how and why it works as a basic model and then understand how each vendor has gone about that problem and solved it in a general that's true in multi cloud as well you can't learn how cloud networking works without understanding how AWS integer and GCP are all slightly the same but slightly different and some things work and some things don't I think that's probably the number one take I think having a certification across clouds is really valuable because we heard the global s eyes cover the business issues what does it mean to do that is it code is that networking is the configuration is that aviatrix what is the I mean obviate races the ACE certifications but what is it about the multi cloud that makes it multi networking and multi vendor easy answer is yes so you got to be a general let's go to your hands and all you have to be it takes experience because it's every every cloud vendor has their own certification whether that is ops and [Music] advanced networking and advanced security or whatever it might be yeah they can take the test but they have no idea how to figure out what's wrong with that system and the same thing with any certification but it's really getting your hands in there and actually having to troubleshoot the problems you know actually work the problem you know and calm down it's going to be okay I mean because I don't know how many calls I've been on or even had aviatrix join me on it's like okay so everyone calm down let's figure out what's happening it's like we've looked at that screen three times looking at it again it's not gonna solve that problem right but at the same time you know remaining calm but knowing that it really is I'm getting a packet from here to go over here it's not working so what could be the problem you know and actually stepping them through those scenarios but that's like you only get that by having to do it you know and seeing it and going through it and then I have a question so we you know I just see it we started this program maybe six ago we're seeing a huge amount of interest I mean we're oversubscribed on all the training sessions we've got people flying from around the country even with coronavirus flying to go to Seattle to go to these events were oversubscribed good is that watching leader would put there yeah is that something that you see in your organization's are you recommending that to people do you see I mean I'm just I guess I'm surprised I'm not surprised but I'm really surprised by the demand if you would of this multi-cloud network certification because it really isn't anything like that is that something you guys can comment on or do you see the same things in your organization's I see from my side because we operate in the multi cloud environment so it really helps and it's beneficial for us yeah I think I would add that uh networking guys have always needed to use certifications to prove that they know what they know right it's not good enough to say yeah I know IP addresses or I know how a network works and a couple little check marks or a little letters by your name helps give you validity um so even in our team we can say hey you know we're using these certifications to know that you know enough of the basics and enough of the understandings that you have the tools necessary right so I guess my final question for you guys is why an eighth certification is relevant and then second part is share with the livestream folks who aren't yet a certified or might want to jump in to be AVH or certified engineers why is it important so why is it relevant and why should someone want to be an ace-certified I'm used to write engineer I think my view is a little different I think certification comes from proving that you have the knowledge not proving that you get a certification to get know I mean they're backwards so when you've got the training in the understanding and the you use that to prove and you can like grow your certification list with it versus studying for a test to get a certification and have no understanding of ok so that who is the right person that look at this is saying I'm qualified is it a network engineer is it a DevOps person what's your view you know is it a certain you know I think cloud is really the answer it's the as we talked like the edge is getting eroded so is the network initially eating eroded we're getting more and more of some network some DevOps some security lots and lots of security because network is so involved in so many of them that it's just the next progression I would say I expand that to more automation engineers because we have those nails probably extended as well well I think that the training classes themselves are helpful especially the entry-level ones for people who may be quote-unquote cloud architects but have never done anything and networking for them to understand why we need those things to really work whether or not they go through to eventually get a certification is something different but I really think fundamentally understanding how these things work it makes them a better architect makes some better application developer but even more so as you deploy more of your applications into the cloud really getting an understanding even from our people who have tradition down on Prem networking they can understand how that's going to work in the cloud - well I know we've got just under 30 seconds left but I want to get one more question and just one more for the folks watching that are you maybe younger that don't have that networking training from your experiences each of you can answer why is it should they know about networking what's the benefit what's in it for them motivate them share some insights and why they should go a little bit deeper in networking Stacy we'll start with you we'll go down let's say it's probably fundamental right if you want to deliver solutions networking use the very top I would say if you fundamental of an operating system running on a machine how those machines talk together as a fundamental change is something that starts from the base and work your way up right well I think it's a challenge because you you've come from top-down now you're gonna start looking from bottom-up and you want those different systems to cross communicate and say you built something and you're overlapping IP space not that that doesn't happen but how can I actually make that still operate without having to reappear e-platform it's like those challenges like those younger developers or sis engineers can really start to get their hands around and understand those complexities and bring that forward in their career they got to know the pilot pipes are working and some plumbing that's right works at how to code it that's right awesome thank you guys for great insights ace certain babies you're certified engineers also known as aces give a round of applause thank you okay all right that concludes my portion thank you Steve thanks for have Don thank you very much that was fantastic everybody round of applause for John for you yeah so great event great event I'm not going to take long we've got we've got lunch outside for that for the people here just a couple of things just call to action right so we saw the Aces you know for those of you out on the stream here become a certified right it's great for your career it's great for not knowledge is is fantastic it's not just an aviatrix thing it's gonna teach you about cloud networking multi-cloud networking with a little bit of aviatrix exactly what the cisco CCIE program was for IP network that type of the thing that's number one second thing is is is is learn right so so there's a there's a link up there for the four to join the community again like I started this this is a community this is the kickoff to this community and it's a movement so go to what a v8 community a bh6 comm was starting a community at multi cloud so you know get get trained learn I'd say the next thing is we're doing over a hundred seminars in across the United States and also starting into Europe soon will come out and will actually spend a couple hours and talk about architecture and talk about those beginning things for those of you on the you know on the livestream in here as well you know we're coming to a city near you go to one of those events it's a great way to network with other people that are in the industry as well as start to learn and get on that multi-cloud journey and then I'd say the last thing is you know we haven't talked a lot about what aviatrix does here and that's intentional we want you you know leaving with wanting to know more and schedule get with us in schedule a multi our architecture workshop session so we we sit out with customers and we talk about where they're at in that journey and more important where they're going and to find that end state architecture from networking compute storage everything and everything you heard today every panel kept talking about architecture talking about operations those are the types of things that we saw we help you cook define that canonical architecture that system architecture that's yours so for so many of our customers they have three by five plotted lucid charts architecture drawings and it's the customer name slash aviatrix arc network architecture and they put it on their whiteboard that's what what we and that's the most valuable thing they get from us so this becomes their 20-year network architecture drawing that they don't do anything without talking to us and look at that architecture that's what we do in these multi hour workshop sessions with customers and that's super super powerful so if you're interested definitely call us and let's schedule that with our team so anyway I just want to thank everybody on the livestream thank everybody here hopefully it was it was very useful I think it was and joined the movement and for those of you here join us for lunch and thank you very much [Applause] [Music] [Applause] [Music] you

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Eric Han & Lisa-Marie Namphy, Portworx | ESCAPE/19


 

>>from New York. It's the Q covering escape. 19. Hey, welcome back to the Cube coverage here in New York City for the first inaugural multi cloud conference called Escape. We're in New York City. Was staying in New York, were not escapee from New York were in New York. So about Multi Cloud. And we're here. Lisa Marie Nancy, developer advocate for report works, and Eric Conn, vice president of products. Welcome back with you. >>Thank you, John. >>Good to see you guys. So whenever the first inaugural of anything, we want to get into it and find out why. Multiplied certainly been kicked around. People have multiple clouds, but is there really multi clouding going on? So this seems to be the theme here about setting the foundation, architecture and data to kind of consistent themes. What's your guys take? Eric, What's your take on this multi cloud trend? >>Yeah, I think it's something we've all been actively watching for a couple years, and suddenly it is becoming the thing right? So every we just had a customer event back in Europe last week, and every customer there is already running multi cloud. It's always something on their consideration. So there's definitely it's not just a discussion topic. It's now becoming a practical reality. So this event's been perfect because it's both the sense of what are people doing, What are they trying to achieve and also the business sense. So it's definitely something that is not necessarily mainstream, but it's becoming much more how they're thinking about building all their applications Going forward. >>You know, you have almost two camps in the world to get your thoughts on this guy's because like you have a cloud native people that are cloud needed, they love it. They're born in the cloud that get it. Everything's bringing along. The developers are on micro service's They're agile train with their own micro service is when you got the hybrid. I t trying to be hybrid developer, right? So you kind of have to markets coming together. So to me, Essie multi Cloud as a combination of old legacy Data Center types of I t with cloud native not just optioned. It was all about trying to build developer teams inside enterprises. This seems to be a big trend, and multi cloud fits into them because now the reality is that I got azure, I got Amazon. Well, let's take a step back and think about the architecture. What's the foundation? So that to me, is more my opinion. But I want to get your thoughts and reactions that because if it's true, that means some new thinking has to come around around. What's the architecture, What we're trying to do? What's the workloads behavior outcome look like? What's the workflow? So there's a whole nother set of conversations. >>Yeah, that happened. I agree. I think the thing that the fight out there right now that we want to make mainstream is that it's a platform choice, and that's the best way to go forward. So it's still an active debate. But the idea could be I want to do multi club, but I'm gonna lock myself into the Cloud Service is if that's the intent or that's the design architecture pattern. You're really not gonna achieve the goals we all set out to do right, So in some ways we have to design ourselves or have the architecture that will let us achieve the business schools that were really going for and that really means from our perspective or from a port Works perspective. There's a platform team. That platform team should run all the applications and do so in a multi cloud first design pattern. And so from that perspective, that's what we're doing from a data plane perspective. And that's what we do with Kubernetes etcetera. So from that idea going forward, what we're seeing is that customers do want to build a platform team, have that as the architecture pattern, and that's what we think is going to be the winning strategy. >>Thank you. Also, when you have the death definition of cod, you have to incorporate, just like with hybrid a teeny the legacy applications. And we saw that you throughout the years those crucial applications, as we call them. People don't always want them to refer to his legacy. But those are crucial applications, and our customers were definitely thinking about how we're gonna run those and where is the right places it on Prem. We're seeing that a lot, too. So I think when we talk about multi cloud, we also talk about what what is in your legacy? What is your name? I mean, I >>like you use legacy. I think it's a great word because I think it really nail the coffin of that old way because remember, if you think about some of the large enterprises these legacy applications didn't optimized for harden optimize their full stack builds up from the ground up. So they're cool. They're running stuff, but it doesn't translate to see a new platform design point. So how do you continue? This is a great fit for that, cos obviously is the answer. You guys see that? Well, okay, I can keep that and still get this design point. So I guess what I want to ask you guys, as you guys are digging into some of the customer facing conversations, what are they talking about? The day talking about? The platform? Specifically? Certainly on the security side, we're seeing everyone running away from buying tools were thinking about platform. What's the conversation like on the outside >>before your way? Did a talk are multiplied for real talk at Barcelona. Q. Khan put your X three on son. Andrew named it for reals of busy, but we really wanted to talk about multiplied in the real world. And when we said show of hands in Barcelona, who's running multi pod. It was very, very few. And this was in, what, five months? Four months ago? Whereas maybe our customers are just really super advanced because of our 100 plus customers. At four words, we Eric is right. A lot of them are already running multi cloud or if not their plan, in the planning stage right now. So even in the last +56 months, this has become a reality. And we're big fans of your vanities. I don't know if you know, Eric was the first product manager for Pernetti. T o k. He's too shy to say it on dhe. So yeah, and we think, you know, And when it does seem to be the answer to making all they caught a reality right now. >>Well, I want to get back into G k e. And Cooper was very notable historical. So congratulations. But your point about multi cloud is interesting because, you know, having multiple clouds means things, right? So, for instance, if I upgrade to office 3 65 and I killed my exchange server, I'm essentially running azure by their definition. If I'm building a stack I need of us, I'm a Navy best customer. Let's just say I want to do some tensorflow or play with big table. Are spanner on Google now? I have three clouds. No, they're not saying they have worked low specific objectives. I am totally no problem. I see that all the progressive customers, some legacy. I need to be people like maybe they put their tone a file. But anyone doing meaningful cloud probably has multiple clouds, but that's workload driven when you get into tying them together. It's interesting. I think that's where I think you guys have a great opportunity in this community because it open source convene the gateway to minimize the locket. What locket? I mean, like locking the surprise respect if its value, their great use it. But if I want to move my data out of the Amazon, >>you brought up so many good points. So let me go through a few and Lisa jumping. I feel like locking. People don't wanna be locked in at the infrastructure level. So, like you said, if there's value at the higher levels of Stack and it helps me do my business faster, that's an okay thing to exchange. But if it's just locked in and it's not doing anything. They're that's not equal exchange, right? So there's definitely a move from infrastructure up the platform. So locking in infrastructure is what people are trying to move away from. From what we see from the perspective of legacy, there is a lot of things happening in industry that's pretty exciting. How legacy will also start to run in containers, and I'm sure you've seen that. But containers being the basis you could run a BM as well. And so that will mean a lot for in terms of how VM skin start to be matched by orchestrators like kubernetes. So that is another movement for legacy, and I wanted to acknowledge that point now, in terms of the patterns, there are definitely applications, like a hybrid pattern where connect the car has to upload all its data once it docks into its location and move it to the data center. So there are patterns where the workflow does move the ups are the application data between on Prem into a public cloud, for instance, and then coming back from that your trip with Lisa. There is also examples where regulations require companies to enterprise is to be able to move to another cloud in a reasonable time frame. So there's definitely a notion of Multi Cloud is both an architectural design pattern. But it's also a sourcing strategy and that sourcing strategies Maura regulation type o. R in terms of not being locked in. And that's where I'm saying it's all those things. >>You love to get your thoughts on this because I like where you're going with this because it kind of takes it to a level of Okay, standardization kubernetes nights containing one does that. But then you're something about FBI gateways, for instance. Right? So if I'm a car, have five different gig weighs on my device devices or I have multiple vendors dealing with control playing data that could be problematic. I gotta do something. So I started envisioned. I just made that this case up. But my point is, is that you need some standards. So on the A p I side was seeing some trends there once saying, Okay, here's my stuff. I'll just pass Paramus with FBI, you know, state and stateless are two dynamics. What do you make of that? What? What what has to happen next to get to that next level of happiness and goodness because Ruben is has got it, got it there, >>right? I feel like next level. I feel like in Lisa. Please jump. And I feel like from automation perspective, Kubernetes has done that from a P I gateway. And what has to happen next. There's still a lot of easy use that isn't solved right. There's probably tons of opportunities out there to build a much better user experience, both from operations point of view and from what I'm trying to do is an intense because what people aren't gonna automate right now is the intent to automate a lot of the infrastructure manual tasks, and that's goodness. But from how I docked my application, how the application did, it gets moved. We're still at the point of making policy driven, easy to use, and I think there's a lot of opportunities for everyone to get better there. >>That's like Logan is priority looking fruity manual stuff >>and communities was really good at the food. That's a really use case that you brought up really. People were looking at the data now, and when you're talking about persistent mean Cooney's is great for stateless, but for St Paul's really crucial data. So that's where we really come in. And a number of other companies in the cloud native storage ecosystem come in and have really fought through this problem and that data management problem. That's where this platform that Aaron was talking about >>We'll get to that state problem. Talk about your company. I wanna get back Thio, Google Days, um, many war stories around kubernetes. We'll have the same fate as map reduce. You know, the debates internally and Google. What do we do with it? You guys made a good call. Congratulations doing that. What was it like to be early on? Because you already had large scale. You already had. Borg already had all these things in place. Was it like there was >>a few things I'll say One is. It was intense, right? It was intense in the sense that amazing amount of intelligence, amazing amount of intent, and right back then a lot of things were still undecided, right? We're still looking at how containers are package. We're still looking at how infrastructure Kate run and a lot of the service's were still being rolled out. So what it really meant is howto build something that people want to build, something that people want to run with you and how to build an ecosystem community. A lot of that the community got was done very well, right? You have to give credit to things like the Sig. A lot of things like how people like advocates like Lisa had gone out and made it part of what they're doing. And that's important, right? Every ecosystem needs to have those advocates, and that's what's going well, a cz ah flip side. I think there's a lot of things where way always look back, in which we could have done a few things differently. But that's a different story for different >>will. Come back and get in the studio fellow that I gotta ask you now that you're outside. Google was a culture shock. Oh my God. People actually provisioning software. Yeah, I was in a data center. Cultures. There's a little >>bit of culture shock. One thing is, and the funny thing is coming full circle in communities now, is that the idea of an application, right? The idea of what is an application eyes something that feels very comfortable to a lot of legacy traditional. I wanna use traditional applications, but the moment you're you've spent so much time incriminates and you say, What's the application? It became a very hard thing, and I used to have a lot of academic debates wise saying there is no application. It's it's a soup of resources and such. So that was a hard thing. But funny thing is covered, as is now coming out with definitions around application, and Microsoft announced a few things in that area to so there are things that are coming full circle, but that just shows how the movement has changed and how things are becoming in some ways meeting each other halfway. >>Talk about the company. What you guys are doing. Taking moments explaining contacts. Multi Cloud were here. Put worse. What's the platform? It's a product. What's the value proposition? What's the state of the company? >>Yes. So the companies? Uh well, well, it's grown from early days when Lisa and I joined where we're probably a handful now. We're in four or five cities. Geography is over 100 people over 150 customers and there. It's been a lot of enterprises that are saying, like, How do I take this pattern? Doing containers and micro service is, and how do I run it with my mission? Critical business crinkle workloads And at that point, there is no mission critical business critical workload that isn't stable so suddenly they're trying to say, How do I run These applications and containers and data have different life cycles. So what they're really looking for is a data plane that works with the control planes and how controlled planes are changing the behavior. So a lot of our technology and a lot of our product innovation has been around both the data plane but a storage control plane that integrates with a computer controlled plane. So I know we like to talk about one control plane. There's actually multiple control planes, and you mentioned security, right? If I look at how applications are running way, acting now securely access for applications and it's no longer have access to the data. Before I get to use it, you have to now start to do things like J W. T. Or much higher level bear tokens to say I know how to access this application for this life cycle for this use case and get that kind of resiliency. So it's really around having that >>storage. More complexity, absolutely needing abstraction layers and you compute. Luckily, work there. But you gotta have software to do it >>from a poor box perspective. Our products entirely software right down loans and runs using kubernetes. And so the point here is we make remarries able to run all the staple workloads out of the box using the same comment control plane, which is communities. So that's the experiences that we really want to make it so that Dev Ops teams can run anywhere close. And that's that's in some ways been part of the mix. >>Lisa, we've been covering Jeff up. Go back to 2010. Remember when I first I was hanging around? San Francisco? Doesn't eight Joint was coming out the woodwork and all that early days. You look at the journey of how infrastructures code. We'll talk about that in 2008 and now we'll get 11 years later. Look at the advancements you've been through this now the tipping point just seems like this wave is big and people are on developers air getting it. It's a modern renaissance of application developers, and the enterprise it's happening in the enterprise is not just like the energy. You're one Apple geeks or the foundation. It's happening in >>everyone's on board this time, and you and I have been in the trenches in the early stages of many open source projects. And I think with kubernetes Arab reference of community earlier, I'm super proud to be running the world's largest CNC F for user group. And it's a great community, a diverse community, super smart people. One of my favorite things about working poor works is we have some really smart engineers that have figured out what companies want, how to solve problems, and then we'll go credible open source projects. We created a project called autopilot, really largely because one of our customers, every who's in the G s space and who's running just incredible application, you can google it and see what the work they're doing. It's all out there publicly. Onda we built, you know, we've built an open source project for them to help them get the most out of kubernetes we can say so there's a lot of people in the community system doing that. How can we make communities better? Half We make competitive enterprise grade and not take years to do that. Like some of the other open source projects that we worked on, it took. So it's a super exciting time to be here, >>and open source is growing so fast. Now just think about having project being structured. More and more projects are coming online and user profit a lot more. Vendor driven projects, too used mostly and used with. Now you have a lot of support vendors who are users, so the line is blurring between then their user in open source is really fast. >>Will you look at the look of the landscape on the C N. C. F? You know the website. I mean, it's what 400 that are already on board. It's really important. >>They don't have enough speaking slasher with >>right. I know, and it's just it. It is users and vendors. Everybody's in the community together. It's one of things that makes it super exciting, and it's how we know this is This was the right choice for us. Did they communities because that's what? Everybody? >>You guys are practically neighbors. We look for CNN Studio, Palo Alto. I wanna ask you one final question on the product side. Road map. What you guys thinking As Kubernetes goes, the next level state, a lot of micro service is observe. Ability is becoming a key part of it. The automation configuration management things are developing fast. State. What's the road for you guys? For >>us, it's been always about howto handle the mission critical and make that application run seamlessly. And then now we've done a lot of portability. So disaster recovery is one of the biggest things for us is that customers are saying, How do I do a hybrid pattern back to your earlier question of running on Prem and in Public Cloud and do a D. R fail over into a Some of the things, at least, is pointing out. That we're announcing soon is non Terry's autopilot in the idea of automatically managing applications scale from a volume capacity. And then we're actually going to start moving a lot more into some of what you do with data after the life cycle in terms of backup and retention. So those are the things that everyone's been pushing us, and the customers are all asking, >>You know, I think data that recovery is interesting. I think that's going to change radically. And I think we look at the trend of how yeah, data backup recovery was built. It was built because of disruption of business, floods, our games. That's right. It is in their failure. But I think the biggest disruptions ransomware that malware. So security is now a active disruptor, So it's not like it After today. If we hadn't have ah, fire, we can always roll back. So you're infected and you're just rolling back infected code. That's a ransomware dream. That's what's going on. So I think data protection needs to redefine. >>What do you think? Absolutely. I think there's a notion of how do I get last week's data last month and then oftentimes customers will say If I have a piece of data volume and I suddenly have to delete it, I still need to have some record of that action for a long time, right? So those are the kinds of things that are happening and his crew bearnaise and everything, it gets changed. Suddenly, the important part is not what was just that one pot it becomes. How do I reconstruct everything? Action >>is not one thing. It's everywhere That's right, protected all through the platform. It is a platform decision. It's not some cattlemen on the side. >>You can't be a single lap. It has to be entire solution. And it has to handle things like, Where do you come from? Where is it allowed to go? >>You guys have that philosophy? >>We absolutely. And it's based on the enterprises that are adopting port works and saying, Hey, this is my romance. I'm basing it on Kubernetes here, my data partner. How do you make it happen? >>This speaks to your point of why the enterprise is in the vendors jumped in. This is what people care about security. How do you solve this last mile problem? Storage, Networking. How do you plug those holes and kubernetes? Because that is crucial. >>One personal private moment. Victory moment for me personally, Waas been a big fan of Cuban, is actually, you know, for years in there when it was created, talked about one of moments that got me was personal. Heartfelt moment was enterprise buyer on. The whole mindset in the enterprise has always been You gotta kill the old to bring in the new. And so there's always been that tension of a you know, the shame, your toy from Silicon Valley or whatever. You know, I'm not gonna just trash this and have a migration is a pain in the butt fried. You don't want that to do that. They hate doing migrations, but with containers and kubernetes, they actually they don't end of life to bring in the new project they could do on their own or keep it around. So that took a lot of air out of the tension in on the I t. Side. Because it's a great I can deal with the life cycle of my app on my own terms and go play with Cloud native and said to me, I was like, That was to be like, Okay, there it is. That was validation. That means this is real because now they will be without compromising. >>I think so. And I think some of that has been how the ecosystems embraced it, right, So now it's becoming all the vendors are saying My internal stack is also based on company. So even if you as an application owner or not realizing it, you're gonna take a B M next year and you're gonna run it and it's gonna be back by something like >>the submarine and the aircon. Thank you for coming on court. Worse Hot started Multiple cities Kubernetes Big developer Project Open Source Talking about multi cloud here at the inaugural Multi Cloud Conference in New York City Secu Courage of Escape Plan 19 John Corey Thanks for watching.

Published Date : Oct 19 2019

SUMMARY :

from New York. It's the Q covering escape. So this seems to be the theme here about So it's definitely something that is not So that to me, is that it's a platform choice, and that's the best way to go forward. And we saw that you throughout the years those crucial applications, So I guess what I want to ask you guys, as you guys are digging into some of the customer facing So even in the last +56 months, I see that all the progressive customers, some legacy. But containers being the basis you could run a BM as well. So on the A p I side was seeing some trends there once saying, aren't gonna automate right now is the intent to automate a lot of the infrastructure manual tasks, And a number of other companies in the cloud native storage ecosystem come in and have really fought through this problem You know, the debates internally and Google. A lot of that the community got Come back and get in the studio fellow that I gotta ask you now that you're outside. but that just shows how the movement has changed and how things are becoming in some ways meeting What's the state of the company? So a lot of our technology and a lot of our product innovation has been around both the data plane but But you gotta have software to do it So that's the experiences that we really want to make it so that Dev Ops teams You look at the journey of how infrastructures code. And I think with kubernetes Arab reference of community earlier, I'm super proud so the line is blurring between then their user in You know the website. Everybody's in the community together. What's the road for you guys? So disaster recovery is one of the biggest things for us So I think data protection needs to redefine. Suddenly, the important part is not what was It's not some cattlemen on the side. And it has to handle things like, Where do you come from? And it's based on the enterprises that are adopting port works and saying, Hey, this is my romance. How do you solve this last mile problem? And so there's always been that tension of a you know, the shame, your toy from Silicon Valley or whatever. So now it's becoming all the vendors are saying My internal stack is also based on company. Kubernetes Big developer Project Open Source Talking about multi cloud here at the

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Influencer Panel | IBM CDO Summit 2019


 

>> Live from San Francisco, California, it's theCUBE covering the IBM Chief Data Officers Summit, brought to you by IBM. >> Welcome back to San Francisco everybody. I'm Dave Vellante and you're watching theCUBE, the leader in live tech coverage. This is the end of the day panel at the IBM Chief Data Officer Summit. This is the 10th CDO event that IBM has held and we love to to gather these panels. This is a data all-star panel and I've recruited Seth Dobrin who is the CDO of the analytics group at IBM. Seth, thank you for agreeing to chip in and be my co-host in this segment. >> Yeah, thanks Dave. Like I said before we started, I don't know if this is a promotion or a demotion. (Dave laughing) >> We'll let you know after the segment. So, the data all-star panel and the data all-star awards that you guys are giving out a little later in the event here, what's that all about? >> Yeah so this is our 10th CDU Summit. So two a year, so we've been doing this for 5 years. The data all-stars are those people that have been to four at least of the ten. And so these are five of the 16 people that got the award. And so thank you all for participating and I attended these like I said earlier, before I joined IBM they were immensely valuable to me and I was glad to see 16 other people that think it's valuable too. >> That is awesome. Thank you guys for coming on. So, here's the format. I'm going to introduce each of you individually and then ask you to talk about your role in your organization. What role you play, how you're using data, however you want to frame that. And the first question I want to ask is, what's a good day in the life of a data person? Or if you want to answer what's a bad day, that's fine too, you choose. So let's start with Lucia Mendoza-Ronquillo. Welcome, she's the Senior Vice President and the Head of BI and Data Governance at Wells Fargo. You told us that you work within the line of business group, right? So introduce your role and what's a good day for a data person? >> Okay, so my role basically is again business intelligence so I support what's called cards and retail services within Wells Fargo. And I also am responsible for data governance within the business. We roll up into what's called a data governance enterprise. So we comply with all the enterprise policies and my role is to make sure our line of business complies with data governance policies for enterprise. >> Okay, good day? What's a good day for you? >> A good day for me is really when I don't get a call that the regulators are knocking on our doors. (group laughs) Asking for additional reports or have questions on the data and so that would be a good day. >> Yeah, especially in your business. Okay, great. Parag Shrivastava is the Director of Data Architecture at McKesson, welcome. Thanks so much for coming on. So we got a healthcare, couple of healthcare examples here. But, Parag, introduce yourself, your role, and then what's a good day or if you want to choose a bad day, be fun the mix that up. >> Yeah, sounds good. Yeah, so mainly I'm responsible for the leader strategy and architecture at McKesson. What that means is McKesson has a lot of data around the pharmaceutical supply chain, around one-third of the world's pharmaceutical supply chain, clinical data, also around pharmacy automation data, and we want to leverage it for the better engagement of the patients and better engagement of our customers. And my team, which includes the data product owners, and data architects, we are all responsible for looking at the data holistically and creating the data foundation layer. So I lead the team across North America. So that's my current role. And going back to the question around what's a good day, I think I would say the good day, I'll start at the good day. Is really looking at when the data improves the business. And the first thing that comes to my mind is sort of like an example, of McKesson did an acquisition of an eight billion dollar pharmaceutical company in Europe and we were creating the synergy solution which was based around the analytics and data. And actually IBM was one of the partners in implementing that solution. When the solution got really implemented, I mean that was a big deal for me to see that all the effort that we did in plumbing the data, making sure doing some analytics, is really helping improve the business. I think that is really a good day I would say. I mean I wouldn't say a bad day is such, there are challenges, constant challenges, but I think one of the top priorities that we are having right now is to deal with the demand. As we look at the demand around the data, the role of data has got multiple facets to it now. For example, some of the very foundational, evidentiary, and compliance type of needs as you just talked about and then also profitability and the cost avoidance and those kind of aspects. So how to balance between that demand is the other aspect. >> All right good. And we'll get into a lot of that. So Carl Gold is the Chief Data Scientist at Zuora. Carl, tell us a little bit about Zuora. People might not be as familiar with how you guys do software for billing et cetera. Tell us about your role and what's a good day for a data scientist? >> Okay, sure, I'll start by a little bit about Zuora. Zuora is a subscription management platform. So any company who wants to offer a product or service as subscription and you don't want to build your billing and subscription management, revenue recognition, from scratch, you can use a product like ours. I say it lets anyone build a telco with a complicated plan, with tiers and stuff like that. I don't know if that's a good thing or not. You guys'll have to make up your own mind. My role is an interesting one. It's split, so I said I'm a chief data scientist and we work about 50% on product features based on data science. Things like churn prediction, or predictive payment retries are product areas where we offer AI-based solutions. And then but because Zuora is a subscription platform, we have an amazing set of data on the actual performance of companies using our product. So a really interesting part of my role has been leading what we call the subscription economy index and subscription economy benchmarks which are reports around best practices for subscription companies. And it's all based off this amazing dataset created from an anonymized data of our customers. So that's a really exciting part of my role. And for me, maybe this speaks to our level of data governance, I might be able to get some tips from some of my co-panelists, but for me a good day is when all the data for me and everyone on my team is where we left it the night before. And no schema changes, no data, you know records that you were depending on finding removed >> Pipeline failures. >> Yeah pipeline failures. And on a bad day is a schema change, some crucial data just went missing and someone on my team is like, "The code's broken." >> And everybody's stressed >> Yeah, so those are bad days. But, data governance issues maybe. >> Great, okay thank you. Jung Park is the COO of Latitude Food Allergy Care. Jung welcome. >> Yeah hi, thanks for having me and the rest of us here. So, I guess my role I like to put it as I'm really the support team. I'm part of the support team really for the medical practice so, Latitude Food Allergy Care is a specialty practice that treats patients with food allergies. So, I don't know if any of you guys have food allergies or maybe have friends, kids, who have food allergies, but, food allergies unfortunately have become a lot more prevalent. And what we've been able to do is take research and data really from clinical trials and other research institutions and really use that from the clinical trial setting, back to the clinical care model so that we can now treat patients who have food allergies by using a process called oral immunotherapy. It's fascinating and this is really personal to me because my son as food allergies and he's been to the ER four times. >> Wow. >> And one of the scariest events was when he went to an ER out of the country and as a parent, you know you prepare your child right? With the food, he takes the food. He was 13 years old and you had the chaperones, everyone all set up, but you get this call because accidentally he ate some peanut, right. And so I saw this unfold and it scared me so much that this is something I believe we just have to get people treated. So this process allows people to really eat a little bit of the food at a time and then you eat the food at the clinic and then you go home and eat it. Then you come back two weeks later and then you eat a little bit more until your body desensitizes. >> So you build up that immunity >> Exactly. >> and then you watch the data obviously. >> Yeah. So what's a good day for me? When our patients are done for the day and they have a smile on their face because they were able to progress to that next level. >> Now do you have a chief data officer or are you the de facto CFO? >> I'm the de facto. So, my career has been pretty varied. So I've been essentially chief data officer, CIO, at companies small and big. And what's unique about I guess in this role is that I'm able to really think about the data holistically through every component of the practice. So I like to think of it as a patient journey and I'm sure you guys all think of it similarly when you talk about your customers, but from a patient's perspective, before they even come in, you have to make sure the data behind the science of whatever you're treating is proper, right? Once that's there, then you have to have the acquisition part. How do you actually work with the community to make sure people are aware of really the services that you're providing? And when they're with you, how do you engage them? How do you make sure that they are compliant with the process? So in healthcare especially, oftentimes patients don't actually succeed all the way through because they don't continue all the way through. So it's that compliance. And then finally, it's really long-term care. And when you get the long-term care, you know that the patient that you've treated is able to really continue on six months, a year from now, and be able to eat the food. >> Great, thank you for that description. Awesome mission. Rolland Ho is the Vice President of Data and Analytics at Clover Health. Tell us a little bit about Clover Health and then your role. >> Yeah, sure. So Clover is a startup Medicare Advantage plan. So we provide Medicare, private Medicare to seniors. And what we do is we're because of the way we run our health plan, we're able to really lower a lot of the copay costs and protect seniors against out of pocket. If you're on regular Medicare, you get cancer, you have some horrible accident, your out of pocket is infinite potentially. Whereas with Medicare Advantage Plan it's limited to like five, $6,000 and you're always protected. One of the things I'm excited about being at Clover is our ability to really look at how can we bring the value of data analytics to healthcare? Something I've been in this industry for close to 20 years at this point and there's a lot of waste in healthcare. And there's also a lot of very poor application of preventive measures to the right populations. So one of the things that I'm excited about is that with today's models, if you're able to better identify with precision, the right patients to intervene with, then you fundamentally transform the economics of what can be done. Like if you had to pa $1,000 to intervene, but you were only 20% of the chance right, that's very expensive for each success. But, now if your model is 60, 70% right, then now it opens up a whole new world of what you can do. And that's what excites me. In terms of my best day? I'll give you two different angles. One as an MBA, one of my best days was, client calls me up, says, "Hey Rolland, you know, "your analytics brought us over $100 million "in new revenue last year." and I was like, cha-ching! Excellent! >> Which is my half? >> Yeah right. And then on the data geek side the best day was really, run a model, you train a model, you get ridiculous AUC score, so area under the curve, and then you expect that to just disintegrate as you go into validation testing and actual live production. But the 98 AUC score held up through production. And it's like holy cow, the model actually works! And literally we could cut out half of the workload because of how good that model was. >> Great, excellent, thank you. Seth, anything you'd add to the good day, bad day, as a CDO? >> So for me, well as a CDO or as CDO at IBM? 'Cause at IBM I spend most of my time traveling. So a good day is a day I'm home. >> Yeah, when you're not in an (group laughing) aluminum tube. >> Yeah. Hurdling through space (laughs). No, but a good day is when a GDPR compliance just happened, a good day for me was May 20th of last year when IBM was done and we were, or as done as we needed to be for GDPR so that was a good day for me last year. This year is really a good day is when we start implementing some new models to help IBM become a more effective company and increase our bottom line or increase our margins. >> Great, all right so I got a lot of questions as you know and so I want to give you a chance to jump in. >> All right. >> But, I can get it started or have you got something? >> I'll go ahead and get started. So this is a the 10th CDO Summit. So five years. I know personally I've had three jobs at two different companies. So over the course of the last five years, how many jobs, how many companies? Lucia? >> One job with one company. >> Oh my gosh you're boring. (group laughing) >> No, but actually, because I support basically the head of the business, we go into various areas. So, we're not just from an analytics perspective and business intelligence perspective and of course data governance, right? It's been a real journey. I mean there's a lot of work to be done. A lot of work has been accomplished and constantly improving the business, which is the first goal, right? Increasing market share through insights and business intelligence, tracking product performance to really helping us respond to regulators (laughs). So it's a variety of areas I've had to be involved in. >> So one company, 50 jobs. >> Exactly. So right now I wear different hats depending on the day. So that's really what's happening. >> So it's a good question, have you guys been jumping around? Sure, I mean I think of same company, one company, but two jobs. And I think those two jobs have two different layers. When I started at McKesson I was a solution leader or solution director for business intelligence and I think that's how I started. And over the five years I've seen the complete shift towards machine learning and my new role is actually focused around machine learning and AI. That's why we created this layer, so our own data product owners who understand the data science side of things and the ongoing and business architecture. So, same company but has seen a very different shift of data over the last five years. >> Anybody else? >> Sure, I'll say two companies. I'm going on four years at Zuora. I was at a different company for a year before that, although it was kind of the same job, first at the first company, and then at Zuora I was really focused on subscriber analytics and churn for my first couple a years. And then actually I kind of got a new job at Zuora by becoming the subscription economy expert. I become like an economist, even though I don't honestly have a background. My PhD's in biology, but now I'm a subscription economy guru. And a book author, I'm writing a book about my experiences in the area. >> Awesome. That's great. >> All right, I'll give a bit of a riddle. Four, how do you have four jobs, five companies? >> In five years. >> In five years. (group laughing) >> Through a series of acquisition, acquisition, acquisition, acquisition. Exactly, so yeah, I have to really, really count on that one (laughs). >> I've been with three companies over the past five years and I would say I've had seven jobs. But what's interesting is I think it kind of mirrors and kind of mimics what's been going on in the data world. So I started my career in data analytics and business intelligence. But then along with that I had the fortune to work with the IT team. So the IT came under me. And then after that, the opportunity came about in which I was presented to work with compliance. So I became a compliance officer. So in healthcare, it's very interesting because these things are tied together. When you look about the data, and then the IT, and then the regulations as it relates to healthcare, you have to have the proper compliance, both internal compliance, as well as external regulatory compliance. And then from there I became CIO and then ultimately the chief operating officer. But what's interesting is as I go through this it's all still the same common themes. It's how do you use the data? And if anything it just gets to a level in which you become closer with the business and that is the most important part. If you stand alone as a data scientist, or a data analyst, or the data officer, and you don't incorporate the business, you alienate the folks. There's a math I like to do. It's different from your basic math, right? I believe one plus one is equal to three because when you get the data and the business together, you create that synergy and then that's where the value is created. >> Yeah, I mean if you think about it, data's the only commodity that increases value when you use it correctly. >> Yeah. >> Yeah so then that kind of leads to a question that I had. There's this mantra, the more data the better. Or is it more of an Einstein derivative? Collect as much data as possible but not too much. What are your thoughts? Is more data better? >> I'll take it. So, I would say the curve has shifted over the years. Before it used to be data was the bottleneck. But now especially over the last five to 10 years, I feel like data is no longer oftentimes the bottleneck as much as the use case. The definition of what exactly we're going to apply to, how we're going to apply it to. Oftentimes once you have that clear, you can go get the data. And then in the case where there is not data, like in Mechanical Turk, you can all set up experiments, gather data, the cost of that is now so cheap to experiment that I think the bottleneck's really around the business understanding the use case. >> Mm-hmm. >> Mm-hmm. >> And I think the wave that we are seeing, I'm seeing this as there are, in some cases, more data is good, in some cases more data is not good. And I think I'll start it where it is not good. I think where quality is more required is the area where more data is not good. For example like regulation and compliance. So for example in McKesson's case, we have to report on opioid compliance for different states. How much opioid drugs we are giving to states and making sure we have very, very tight reporting and compliance regulations. There, highest quality of data is important. In our data organization, we have very, very dedicated focus around maintaining that quality. So, quality is most important, quantity is not if you will, in that case. Having the right data. Now on the other side of things, where we are doing some kind of exploratory analysis. Like what could be a right category management for our stores? Or where the product pricing could be the right ones. Product has around 140 attributes. We would like to look at all of them and see what patterns are we finding in our models. So there you could say more data is good. >> Well you could definitely see a lot of cases. But certainly in financial services and a lot of healthcare, particularly in pharmaceutical where you don't want work in process hanging around. >> Yeah. >> Some lawyer could find a smoking gun and say, "Ooh see." And then if that data doesn't get deleted. So, let's see, I would imagine it's a challenge in your business, I've heard people say, "Oh keep all the, now we can keep all the data, "it's so inexpensive to store." But that's not necessarily such a good thing is it? >> Well, we're required to store data. >> For N number of years, right? >> Yeah, N number of years. But, sometimes they go beyond those number of years when there's a legal requirements to comply or to answer questions. So we do keep more than, >> Like a legal hold for example. >> Yeah. So we keep more than seven years for example and seven years is the regulatory requirement. But in the case of more data, I'm a data junkie, so I like more data (laughs). Whenever I'm asked, "Is the data available?" I always say, "Give me time I'll find it for you." so that's really how we operate because again, we're the go-to team, we need to be able to respond to regulators to the business and make sure we understand the data. So that's the other key. I mean more data, but make sure you understand what that means. >> But has that perspective changed? Maybe go back 10 years, maybe 15 years ago, when you didn't have the tooling to be able to say, "Give me more data." "I'll get you the answer." Maybe, "Give me more data." "I'll get you the answer in three years." Whereas today, you're able to, >> I'm going to go get it off the backup tapes (laughs). >> (laughs) Yeah, right, exactly. (group laughing) >> That's fortunately for us, Wells Fargo has implemented data warehouse for so many number of years, I think more than 10 years. So we do have that capability. There's certainly a lot of platforms you have to navigate through, but if you are able to navigate, you can get to the data >> Yeah. >> within the required timeline. So I have, astonished you have the technology, team behind you. Jung, you want to add something? >> Yeah, so that's an interesting question. So, clearly in healthcare, there is a lot of data and as I've kind of come closer to the business, I also realize that there's a fine line between collecting the data and actually asking our folks, our clinicians, to generate the data. Because if you are focused only on generating data, the electronic medical records systems for example. There's burnout, you don't want the clinicians to be working to make sure you capture every element because if you do so, yes on the back end you have all kinds of great data, but on the other side, on the business side, it may not be necessarily a productive thing. And so we have to make a fine line judgment as to the data that's generated and who's generating that data and then ultimately how you end up using it. >> And I think there's a bit of a paradox here too, right? The geneticist in me says, "Don't ever throw anything away." >> Right. >> Right? I want to keep everything. But, the most interesting insights often come from small data which are a subset of that larger, keep everything inclination that we as data geeks have. I think also, as we're moving in to kind of the next phase of AI when you can start doing really, really doing things like transfer learning. That small data becomes even more valuable because you can take a model trained on one thing or a different domain and move it over to yours to have a starting point where you don't need as much data to get the insight. So, I think in my perspective, the answer is yes. >> Yeah (laughs). >> Okay, go. >> I'll go with that just to run with that question. I think it's a little bit of both 'cause people touched on different definitions of more data. In general, more observations can never hurt you. But, more features, or more types of things associated with those observations actually can if you bring in irrelevant stuff. So going back to Rolland's answer, the first thing that's good is like a good mental model. My PhD is actually in physical science, so I think about physical science, where you actually have a theory of how the thing works and you collect data around that theory. I think the approach of just, oh let's put in 2,000 features and see what sticks, you know you're leaving yourself open to all kinds of problems. >> That's why data science is not democratized, >> Yeah (laughing). >> because (laughing). >> Right, but first Carl, in your world, you don't have to guess anymore right, 'cause you have real data. >> Well yeah, of course, we have real data, but the collection, I mean for example, I've worked on a lot of customer churn problems. It's very easy to predict customer churn if you capture data that pertains to the value customers are receiving. If you don't capture that data, then you'll never predict churn by counting how many times they login or more crude measures of engagement. >> Right. >> All right guys, we got to go. The keynotes are spilling out. Seth thank you so much. >> That's it? >> Folks, thank you. I know, I'd love to carry on, right? >> Yeah. >> It goes fast. >> Great. >> Yeah. >> Guys, great, great content. >> Yeah, thanks. And congratulations on participating and being data all-stars. >> We'd love to do this again sometime. All right and thank you for watching everybody, it's a wrap from IBM CDOs, Dave Vellante from theCUBE. We'll see you next time. (light music)

Published Date : Jun 25 2019

SUMMARY :

brought to you by IBM. This is the end of the day panel Like I said before we started, I don't know if this is that you guys are giving out a little later And so thank you all for participating and then ask you to talk and my role is to make sure our line of business complies a call that the regulators are knocking on our doors. and then what's a good day or if you want to choose a bad day, And the first thing that comes to my mind So Carl Gold is the Chief Data Scientist at Zuora. as subscription and you don't want to build your billing and someone on my team is like, "The code's broken." Yeah, so those are bad days. Jung Park is the COO of Latitude Food Allergy Care. So, I don't know if any of you guys have food allergies of the food at a time and then you eat the food and then you When our patients are done for the day and I'm sure you guys all think of it similarly Great, thank you for that description. the right patients to intervene with, and then you expect that to just disintegrate Great, excellent, thank you. So a good day is a day I'm home. Yeah, when you're not in an (group laughing) for GDPR so that was a good day for me last year. and so I want to give you a chance to jump in. So over the course of the last five years, Oh my gosh you're boring. and constantly improving the business, So that's really what's happening. and the ongoing and business architecture. in the area. That's great. Four, how do you have four jobs, five companies? In five years. really count on that one (laughs). and you don't incorporate the business, Yeah, I mean if you think about it, Or is it more of an Einstein derivative? But now especially over the last five to 10 years, So there you could say more data is good. particularly in pharmaceutical where you don't want "it's so inexpensive to store." So we do keep more than, Like a legal hold So that's the other key. when you didn't have the tooling to be able to say, (laughs) Yeah, right, exactly. but if you are able to navigate, you can get to the data astonished you have the technology, and then ultimately how you end up using it. And I think there's a bit of a paradox here too, right? to have a starting point where you don't need as much data and you collect data around that theory. you don't have to guess anymore right, if you capture data that pertains Seth thank you so much. I know, I'd love to carry on, right? and being data all-stars. All right and thank you for watching everybody,

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Shia Liu, Scalyr | Scalyr Innovation Day 2019


 

>> from San Matteo. It's the Cube covering scaler Innovation Day Brought to you by scaler. >> I'm John for the Cube. We are here in San Mateo, California, for special Innovation Day with scaler at their headquarters. Their new headquarters here. I'm here. She here. Lou, Who's Xia Liu? Who's the software engineering team? Good to see you. Thanks for joining. >> Thank you. >> So tell us, what do you do here? What kind of programming? What kind of engineering? >> Sure. Eso i'ma back and suffer engineer at scaler. What I work on from the day to day basis is building our highly scaleable distributed systems and serving our customers fast queries. >> What's the future that you're building? >> Yeah. So one of the project that I'm working on right now is it will help our infrastructure to move towards a more stateless infrastructure s o. The project itself is a meta data storage component and a series of AP ice that Comptel are back and servers where to find a lock file. That might sound really simple, but at the massive scale of ours, it is actually a significant challenge to do it fast and reliably. >> And you're getting date is a big challenge or run knows that data is the new oil date is the goal. Whatever the people saying, the states is super important. You guys have a unique architecture around data ingest What's so unique about it? You mind sharing? >> Of course, s O. We have a lot of things that we do or don't do. Uniquely. I would like to start with the ingestion front of things and what we don't do on that front. So we don't do keywords indexing which most other extinct existing solutions, too. By not doing that, not keeping the index files up to date with every single log message that's incoming. We saved a lot of time and resource, actually, from the moment that our customers applications generate a logline Teo that logline becoming available to for search in scaler. You y that takes just a couple of seconds on DH on other existing solutions. That can take hours. >> So that's the ingests I What about the query side? Because you got in just now. Query. What's that all about? >> Yeah, of course. Actually. Do you mind if we go to black board a little bit? >> Take a look. >> Okay. Grab a chart real quick. Um, so we have a lot of servers around here. We have, uh, Q >> servers. Let's see. >> These are accused servers and, um, a lot of back and servers, Um, just to reiterate on the interest inside a little bit. When locks come in, they will hit one of these Q servers, and you want them Any one of them. And the Q server will kind of batch the log messages together and then pick one of the bag and servers at random and send the batch of locks. Do them any Q can reach any back in servers. And that's how we kind of were able to handle gigs of laughs. How much ever log that you give us way in jazz? Dozens of terabytes of data on a daily basis. Um, and then it is this same farm of back and servers. That's kind of helping us on the query funds crave front. Um, our goal is when a query comes in, we summon all of these back and servers at once. We get all of their computation powers, all of their CPU cores, to serve this one queer Ari, And that is just a massively scalable multi tenant model and in my mind is really economies of scale at its best. >> So scales huge here. So they got the decoupled back in and accused Q system. But yet they're talking to each other. So what's the impact of the customer? What some of the order of magnitude scale we're talking about here? >> Absolutely. So for on the loch side, we talked about seconds response time from logs being generated, too. They see the lock show up and on the query side, um, the median response time of our queries is under 100 milli second. And we defined that response time from the moment the customer hit in the return button on their laptop to they see results show up and more than 90% of our queries return results in under one second. >> So what's the deployment model for the customers? So I'm a customer. Oh, that sounds great. Leighton sees a huge issue one of low late and seek. His legacy is really the lag issue for data. Do I buy it as a service on my deploying boxes? What does this look like here? >> Nope. Absolutely. Adult were 100 plan cloud native. All of this is actually in our cloud infrastructure and us a customer. You just start using us as a sulfur is a service, and when you submit a query, all of our back and servers are at your service. And what's best about this model is that asks Keller's business girls. We will add more back and servers at more computation power and you as a customer's still get all of that, and you don't need to pay us any extra for the increased queries. >> What's the customer news case for this given you, given example of who would benefit from this? >> Absolutely. So imagine your e commerce platform and you're having this huge black Friday sales. Seconds of time might mean millions of revenues to you, And you don't wantto waste any time on the logging front to debug into your system to look at your monitoring and see where the problem is. If you ever have a problem, so we give you a query response time on the magnitude of seconds versus other is existing solutions. Maybe you need to wait for minutes anxiously in front of your computer. >> She What's the unique thing here? This looks like a really good actor, decoupling things that might make sense. But what's the What's the secret sauce? You? What's the big magic here? >> Yeah, absolutely. So anyone can kind of do a huge server farm Route Fours query approach. But the 1st 80% of a brute force algorithm is easy. It's really the last 20%. That's kind of more difficult, challenging and really differentiate. That's from the rest of others. Solutions. So to start with, we make every effort we can teo identify and skip the work that we don't have to do. S O. Maybe we can come back to your seats. >> Cut. >> Okay, so it's so it's exciting. >> Yeah. So we there are a couple things we do here to skip the work that we don't have to do. As we always say, the fastest queries are those we don't even have to run, which is very true. We have this Colin, our database that wee boat in house highly performance for our use case that can lead us only scan the columns that the customer cares about and skipped all the rest. And we also build a data structure called bloom Filters And if a query term does not occur in those boom filters, we can just skip the whole data set that represents >> so that speed helps on the speed performance. >> Absolutely. Absolutely. If we don't even have to look at that data set, >> You know, I love talking to suffer engineers, people on the cutting edge because, you know, you guys were startup. Attracting talent is a big thing, and people love to work on hard problems. What's the hard problem that you guys are solving here? >> Yeah, absolutely. S o we we have this huge server farm at at our disposal. It's, however, as we always say, the key to brute force algorithms is really to recruit as much force as possible as fast as we can. If you have hundreds thousands, of course lying around. But you don't have an effective way to some of them around when you need them. Then there's no help having them around 11 of the most interesting things that my team does is we developed this customised scatter gather algorithm in order to assign the work in a way that faster back and servers will dynamically compensate for slower servers without any prior knowledge. And I just love that >> how fast is going to get? >> Well, I have no doubt that will one day reach light speed. >> Specialist. Physics is a good thing, but it's also a bottleneck. Just what? Your story. How did you get into this? >> Yeah, s o. I joined Scaler about eight months ago as an ap s server, Actually. Sorry. As an FBI engineer, actually eso during my FBI days. I use scaler, the product very heavily. And it just became increasingly fascinated about the speed at which our queria runs. And I was like, I really want to get behind the scene and see what's going on in the back end. That gives us such fast query. So here I am. Two months ago, I switched the back and team. >> Well, congratulations. And thanks for sharing that insight. >> Thank you, John. Thank >> jumper here with Cuban Sites Day and Innovation Day here in San Mateo. Thanks for watching

Published Date : May 30 2019

SUMMARY :

Day Brought to you by scaler. I'm John for the Cube. basis is building our highly scaleable distributed systems and serving That might sound really simple, but at the massive scale of ours, Whatever the people saying, not keeping the index files up to date with every single log message that's incoming. So that's the ingests I What about the query side? Yeah, of course. so we have a lot of servers around here. And the Q server will kind of batch the log messages together and What some of the order of magnitude scale we're So for on the loch side, we talked about seconds His legacy is really the lag issue for data. for the increased queries. so we give you a query response time on the magnitude of seconds versus She What's the unique thing here? the work that we don't have to do. the work that we don't have to do. If we don't even have to look at that data set, What's the hard problem that you guys are solving here? of the most interesting things that my team does is we developed this customised How did you get into this? behind the scene and see what's going on in the back end. And thanks for sharing that insight. Thanks for watching

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Joshua Yulish, TmaxSoft & Sri Akula, Health Plan Services | AWS re:Invent 2018


 

>> Live, from Las Vegas, it's theCUBE. Covering AWS re:Invent, 2018. Brought to you by Amazon web services, Intel, and their ecosystem partners. >> Well, we are nearly two days strong into our coverage, here at AWS re:Invent. If you look behind us, here on the set, this show floor is still jam packed, still a lot of activity, as 40,000 plus have made their way to Las Vegas, for this year's show. Along with Justin Warren, and I'm John Walls. we're joined now by Josh Yulish, who's the CEO of TmaxSoft, and Sri Akula, who's the CIO of HealthPlan Services. Gentlemen, welcome to theCUBE, glad to have you >> Thank you for having us. >> Thank you for having us. Well, first, let's just share the story at home, a little bit, about TmaxSoft, and HealthPlan. What your core functions are, and then we'll get into why your here. >> Sure, great question. So, TmaxSoft one of the key things we're doing right now, is helping companies take their old, legacy mainframe applications, and moving them into the future, running them on the cloud. Enabling that digital transformation, of taking the old, integrating it in, with the new. >> And you're one of those companies, I assume. >> Yes, we are on of those companies, and we're a technology solutions company, in health care. And, we're the market leaders in providing the platform for the archive business. And then we have a group, and other health care solutions, as well. >> Alright, so you've got to get rid of the old, at some point, you've got to move over to the new, at some point, you can't do it all at once. How do you start making those decisions about, what legacy, what are we moving, what aren't we, what are we going to redo? I assume a lot of it's budget, but there've got to be other implications, and other considerations, as well. >> Yeah, you some of the systems evolve, over the last two decades, especially in health care. And, I think it's fair to say health care has been lagging in adapting the cloud technology. Whether it be PII, or PHI, or HIPAA regulations, but now starting to embrace cloud more. And that opens up the opportunity for us to take investments, which was them, and move to the cloud, so that we can get agility into our systems, and get some efficiency, so that we can double up the modern technologies, and get more to our customers, our members. >> Yeah. That's often a challenge, about how you choose which ones to do, at what time. Because, I mean, IT projects don't have a great track record of being completed successfully. So, when you decide to move something to cloud, you are taking on a bit of risk, there, so you need to be able to manage that risk, reward. How do you consider which projects you should be running, so that I can get a bit of short term gain, now, but also to make those more strategic decisions about, well, we actually wanted to have this happen over a longer period of time, and we're willing to take a little bit more. How do you balance that risk, reward ratio? >> I think there's multiple lenses we apply together. A, first you need the right technology, to get up on the mainframe. And then you need the right partner, not just the technology, but who understands the nuances of software, you well over the gates, to get to that. >> Yeah. >> And, also, you know, if the change is less, it's working, don't fix something that's not broken. But, still bring the agility, and then leverage the cloud, what cloud has to offer. I think that's where Tmax comes into picture, where, helps us from a technology, and as a partner, to kind of guide us through this journey. Identify the path, you can't do this in isolation. You've got to have the right technology, and the right partner to help us to get to a better place. >> Yeah. And, Josh, with customers who are running through, there's plenty of customers out there, I'm sure, who are considering this, and struggle with this themselves. What are some of the behaviors you see, from people who do this well? So, when you've seen people who are succeeding at this transformation journey, what are some of the key things you look at and say, these are the markers of someone who really understands how to do this well? >> Sure, that's a great question. So, everybody wants to do this. Nobody really wants to stay in the past. The people that do it successfully, are the people that have a change agent mentality. That understand if I ignore the problem, my business, not just my IT, but my business is going to suffer. And, the IT leaders, and the CIO's that can see that vision, are the one's that enable the business to move forward, and give them a competitive differentiator. So that, to us, is what we really see as the differentiator for who's successful, faster, versus who isn't. >> You know, Justin was talking about the long view, right, and having a firm strategy, and taking a much deeper perspective. But, how do you do that when you know, whatever course you're going to take, is going to change. Because there's going to be a new technology, there's going to be a wrinkle that's going to come along, and it's going to upset the apple cart. And it might happen in six months. >> Amazon will announce something this afternoon. (laughs) >> So how do you have that long view strategy, both of you, when you know that, whatever road we're going on right now, a year from now it's probably not going to look like this. >> I'll take a stab at it. Probably Josh has, looking at other customers, may have more insights into it. The only list I see is, the member experience is the key, right now. The digital journey is all revolving around member experience. You take any vertical, client facing, client touching, is changing, evolving much faster, but your core systems don't need to change that fast. So, if you take the core systems, which are legacy, and move to a modern, and then embed with, maybe a mobile native, in a multi only channel, digital, and there, probably you don't want to modernize it. The most systems, they seem to stay there, anyway. So, take something core, data change is low, move them to cloud, and monetize, and get the most ROI, out of the investment you made. At least, that's what we are looking at it. >> Yeah, I think that we see the same thing with most of our customers. So, when they look at, how do I get off the mainframe? These things have been around 20, 30, 40 years. If it was easy, they would have done it. It's not, it's a very closed, difficult to disrupt system. And, when they think about, we'll re-write our application, or we'll do something else, that's a five to 10 year journey, on average. So, then your disruption, or the new thing comes out in a year, it impacts that project for them, and it makes it very difficult. So, we've helped them move off six to 12 months, on average. So now you can more rapidly, solve your initial pain, and then look at your longer term journey in a way that allows you to do it all at once, and over time. >> I think, being able to react to what's coming new, as you said, John, but also have that longer term vision, that's a tricky thing to be able to do, but it is so important to be able to balance that short term benefits, that then actually support the longer term vision. >> That's spot on. So, get the TCO under control now, and then that gives us the flexibility to re-write which is going to be more forward looking, and not necessarily re-writing the same old, in a new way. >> And it builds credibility with the rest, because then we're customers as well. If you were to go and try something like this, that actually disrupts the business, and disrupts customers, then they're probably not going to trust you when you try to do this again. But if you've got a few wins on the board, then they're going to trust you with a slightly bigger project, and you can actually get further with it, I think. >> Yeah, absolutely. And, I think what we've seen, and we're working with HealthPlan Services, and all of our customers in the same way, is they can free up cash, from their operational spend, and IT, very quickly. That they can then invest into innovation. And, everything that you see here at the show, they can now go do those things. Where, before, most of there money is stuck in operating, just keeping the lights on. Keeping the lights on, on something 40 years old. Now, you can invest in innovation, without disrupting the customer, the experience is the same. Performance is the same, all of those things are the same, but they get that value of, we can make it new as well. >> I know there's plenty CFO's that'd be happy to hear that. Because they go, you want me to invest how much of new money? Oh, no, no, we found plenty of money, it was just sort of lying over here. We were setting it on fire, for some reason. (laughs) Let's not do that. >> And it's an easy conversation, as a CIO, getting to the CEO saying, hey, I'm going to take the cost out, invest back into the product. That's an easy conversation to have. >> Josh talks about this, I guess, multi-faceted process that you're going to go through, right. How do you decide, on the customer side, how do you prioritize, particularly in your space, health care, what's going to go first, what's going to go second, and then what can we put off long enough, there's probably going to be something else coming, that we can adopt a different approach. So, who are your stakeholders, who do you answer to, how do you come up with that? >> Multiple ways to look at it. Especially in our domain, at least the technology Tmax has to offer, they're taking out most of the risk for us. Because, it's a lot of lift, and shift, and the technology was so much. They are minimizing the risk. And, the timeline's also shrinking. Because the longer it takes, by the time you realize the ROI, and the projects move on, the changes, I think that's where the technology maturity's coming in. It's really helping us a lot. And, again, we look at more member experience, we do ground up building. Take the core assets, do a lift, and shift, and shrink the time. But, again, Josh if there is one thing I look at, it's the timeline before the shrink. I know, it used to be two years, 18 months, 24 months, coming to nine months to 12 months. I would like to see that more, and more, happen, maybe six to nine months. And, that gives us more leverage, and more confidence, to customers. The longer the project stays, the failure rate goes up, higher, and higher. >> Right. >> Yes. >> We all want it now. (laughs) So, Josh, go deliver, would you please? >> That's the goal. >> You've got the mission. Thank you for the time, we appreciate it. And, wish you both success down the road. >> Thank you. >> Thank you, very much >> Thank you. >> We're back with more, we're live at AWS re:Invent, in Las Vegas, Nevada. (mellow music)

Published Date : Nov 29 2018

SUMMARY :

Brought to you by Amazon web services, Intel, glad to have you Thank you for having us. So, TmaxSoft one of the key things we're doing right now, the platform for the archive business. at some point, you can't do it all at once. And, I think it's fair to say health care has been lagging So, when you decide to move something to cloud, And then you need the right partner, and the right partner to help us to get to a better place. of the key things you look at and say, these are the markers are the one's that enable the business to move forward, But, how do you do that when you know, whatever course (laughs) So how do you have that long view strategy, both of you, out of the investment you made. that allows you to do it all at once, and over time. but it is so important to be able to balance the flexibility to re-write which is going then they're going to trust you with a slightly bigger project, And, everything that you see here at the show, I know there's plenty CFO's that'd be happy to hear that. getting to the CEO saying, hey, I'm going to take the cost out, How do you decide, on the customer side, Because the longer it takes, by the time you realize So, Josh, go deliver, would you please? And, wish you both success down the road. We're back with more, we're live at AWS re:Invent,

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RestartWeek Puerto Rico: Exclusive Cube Video Report on Crypto and Blockchain 2018


 

hello everyone I'm Jean Faria we are reporting on the ground near Puerto Rico for blockchain unbound exclusive conversations at coinage end of covering all the action restart week of ten of events cryptocurrency blockchain all the people are here with the local ecosystem the cube is here it's great to have you on thanks for joining blockchain innovation is today global this is a revolution way bigger than the Internet itself programmable money programmable contracts that wipes out finance it wipes out legal it wipes out governance in many ways there's no central authority you have access to open source software it's fully connected so now is the time to make it translate we've all heard about the steam digital transformation its businesses that if they don't evolve and adopt blockchain AI all these other things they have a threat of being put out of business it is extremely competitive a new set of stakeholders investors global players governments are it's happening now you have a chance to be a part of an economy without a permission of a centralized organization have to pay 200 people in 40 countries and it's an unholy mess with withholding taxes and concerns around money transfer costs a hassle it's a nightmare like all currency control so you're only allowed to move a certain amount of capital out the country legally so what happens in all your backups our currency and you can effectively invest in assets around the world this is making it much easier to contribute to help people to get healthy and you don't have to go to school there's a very big influx of young and talented minds at that right and this is really changing the revolution landscape you've got the radical Burning Man hippie guy all the way to a three-piece suit yeah and that diversity is very very rich a lot of people are scared I like whoa hold on slow down we're not gonna prove it the other half saying no this is the future so you have two competing forces colliding for some reason crypto really pokes at people's biases you know why does it have any value and I go well why does the United States dollar have any value I mean you've got Full Faith and Credit of the government that's in debt by 20 trillion dollars you know is that a good idea most people that come here sorry with the what the how and people are scared but the young people are like yo this is happening this is not a moment this is a movement is definitely oh say 1996-97 of the internet bubble it's just starting people know there's something really magical they don't quite know what you know America really grew because you're abused to have all the controls and so the capital by sea left Europe and away in America and now it's happening 300 years later as America has all the controls and the capital starting to go away so a new Liberation's happening incredible resources are now being poured in problems that were ignored for many many and what is beautiful is that block Candy's doing it open-source is accelerating the tech these ideas are being freely shared whereas before there's bottlenecks in the collaboration aspect if we're able to write a contract in a thousand people be able to verify that contract and we're able to transfer money from one person to another without the two parties being involved we've got a perfect scenario security and speed and fairness all at the same time you can create these chains of trust and that can happen anywhere in the world you're on a level playing field if you have 4G connectivity now you can compete globally and be a part of the global economy so if you're someone who's in the emerging developing world and you want to begin to build wealth and you'd like to own a piece of first world real estate and today the minimum is about a thousand dollars but by implementing the Plott chain further they won't eventually get down to one dollar you can buy a piece of real estate and enjoy the returns on that I want to solve the wealth gap and I truly believe we can do it when we can allow anyone anywhere to invest in good quality assets a conduit with the current system there's too many friction costs the killer app right is money it's paying people that is the killer app of the block type right now let's say that money is software and it is software so if you buy something with a credit card what do you think's happening it's all software and what has happened is open-source software has always eventually won with respect to close source software so proprietary money is probably back on its heels because open-source money's coming in something like that will give liquidity to a lot of small business owners America is a country of small business owners across the globe it supports small business owners it's an interesting model yeah you don't have to give up any equity you don't have to give up any poor seats yeah right it's much leaner my super if you're an investor you gotta get a pound of flesh somewhere is it's just getting it on the discounted tokens is there a little liquidity going on when you think about you know private sale presale is 99% a token deal right although equities coming in because a lot of more venture capital is coming in and they're demanding a piece of the action from a company and equity perspective its equity might be future revenue sometimes as dividends or the opportunity get dividends so it's a combination of you have a preference you care you know at the other day equity is I was always preferable there is a provision in the 1934 Securities Act called section 12 G it allows us Spacely to go public by telling the SEC we're doing it without having to delay it to wait for their permission after 60 days it's a derivative so we'll continue to clear comments but but the thing is with tokens who knows how long that'll take I mean is the SEC gonna Shepherd something through with crypto 1 or do they gonna make it take 5 years I don't know [Music] all over the island this is the new Oliver field the world is moving too fast today for a big country to keep up it's all gonna happen now in this next century at the city level and so we work a lot with four smaller countries or small countries because I know estonia armenia baja rains got you know dubai envy so i mean every country wants to be the crypto country multiple small countries are going to come into the space which they know now they can get the capital flowing into that company and they're gonna allow their rules to be lacs they're gonna let capital flow through and then us will have to change or maybe UK will have to change orders against us will have to change in the first world a lot of what we're talking about is a nice-to-have it's it's sort of a bit of a game and if i can participate but where I come from an emerging war that's a necessity they are no other solutions so if you live in South Africa or China or India and you want to get your money into a first world country like England Australia America it's very very difficult and virtually no one can do it but it's a major problem because you want wealth preservation you want but Plan B you want your children to be able to go to a first world university etc etc etc Puerto Rico being a free associated States of the United States of America is like the best place to actually test this possibly some push for that for infrastructure for you know internet for all sorts of different things in terms of building the best infrastructure the new newest best-in-class for your business it's four percent corporate taxes and individual it's zero percent now that's what you got to move here you gotta move here okay but you don't have to give you deliver your US citizenship no taxes are great at the same time they fall in love with the islands so it's amazing because to me Puerto Rico is a combination of LA's whether San Francisco's open-mindedness and Barcelona's you know deep European history it's just a really beautiful place and it's US territory so it's a short hop and a jump to the States if you need to most people in America mainland sort of think they're going to a foreign country because it's treated that way by our government how do I come to Puerto Rico do it right not offend the culture in abil them together what's your experience with the play ball stay good friends lost their relocation services for their business and themselves so they write a big check to you guys for the service but it's you guide them through the entire process and there's real energy here because there's a social movement underneath the entire cryptocurrency movement and that's to basically help your fellow man or women all these activity is really going to give a a shot in the arm to the Puerto Rican economy and we're bringing our funds and we're bringing our advisory the radar Thank You exponent there the hurricane was a horrible atrocity that happened and now we have this blank canvas to create a vision for Puerto Rico so what we're doing is we're connecting every single University on the island to work on open source projects to like make solutions for the private sector they know that if they can buy power on a cellphone like they're already doing for other goods and services now we've got a game-changer this is restart week and one of the other things that we've done is help all of the conference's come together collaborate rather than compete so go into the same week and put all of these satellite groups around it and then we blanket it a week around it so that we had one place for people to go and look for all of the events and then also for some for them to understand a movement about the education piece it's very difficult for people that kind of get caught up to speed because there's some technical things that need to understand to really apply this technology into the business world the other day we had an event where we talked 50 people how to create a smart contract from scratch those are 50 people who are not the same anymore ecosystems developing yet entrepreneurs you got projects you got funding coming in but as it's gonna be a fight for the ecosystem because you can't have zillion ecosystems there are definitely some you know the galaxies and you know regulatory aspects that you know put some concerns and a lot of you know people's mind since its inception you've seen people and media and mainstream media in particular target Bitcoin and they're just adopting the government narrative saying oh everyone in this industry is corrupt Oh everyone in this industry is an ICS camera Oh everyone in this industry is a a drug runner and they have all selling drugs on the dark web and and it's like you know what like you can do some research and don't get better than that traditional media they want to take down everybody that they don't consider you know like a birds of the same feather there actually are a lot of scammers and a lot of like dark forces inside of the cryptocurrency movement so that's why I think we welcome kind of more regulatory influence because you know none of us want to see bad actors in the space we've seen folks go out raise you know really big about to capital with no product roadmap no business talking roadmap no real way to get from zero to X what are they trying to shoehorn a regular business onto the blockchain and just assume that by adding crypto at the end of you know toilet paper they're gonna get something I had another founder tell me that you know Mike tokens are worth 100 million humming yep you don't have a user you just have a product you're tokens I've hiked if you ask me it's it's what little I can tell my house is 100 million dollars it's only worth as much as the top buyer how much we really need hardcore reputation systems in our industry and in the for the world I think 2018 is going to be the year of clarity on regulation and I think that's where Puerto Rico comes in and plays a major role just to see the thousands of people who have come here to support these several conferences has been amazing my most surprising thing though is the amount of people that have told me that they bought a one-way ticket and have no intention of going home so to make Puerto Rico your home I think is a really amazing first step when I go to the supermarket and where I go it's full of American and people from outside and when you ask them where you're from and they will tell you from Puerto Rico this is gonna become the epicenter of this multi-billion dollar market we need to have people prepared for this you have to create the transparency the beauty of the transparency is there's actually privacy baked in and that's what I love about blockchain is it has all of the good things all communities need to evolve in my opinion between technology communities open networks of governance where we have peer-to-peer distribution of finance and of resources in a way that allows people to aggregate around the marketplaces that are actually benefitting the way that they believe the world should work we're going to be tools that far surpassed what's currently available in terms of the messages the websites all these things for 20 years the Internet has been free it's a really beautiful thing for consumption and open-source is the absolute right methodology for software when it comes to your own content a reward it makes sense everybody is going to get to play together across every device the developers are going to get rewarded for creating content people are going to be rewarded for creating things inside the games and the players are going to get rewarded for getting to the top levels of all the games and we're going to reward them through our cryptocurrency if we begin to own ourself sovereign identity then when we're owning our data that's the foundation for universal basic income communications completely frictionless payment completely frictionless and governance completely frictionless and we have to put this all together who wins here the average citizen entrepreneur that is leveraged citizen player that wants to start something whether it's a banking a service provider of some sort an entrepreneur or a new financial instrument or firm you all have greenfield opportunity here the first thing I would tell found us is to reach out ok this community is very very supportive like you can reach out to me you can reach out to other guys LinkedIn Facebook or come to these events and say your idea and you need help because you will need help you cannot run this alone ok you are running a company you're running your team have a good team that's the first thing you got to be vigilant and you keeping your money in a hard wallet not keeping your private keys on your computer if you're using a centralized system those centralized systems are really easily exploitable strategic partnerships Advisors founding team and then show the idea to the people explain yourself frankly and honestly and I think the community will reward you to go and find it ring whether you're a fortune 500 company or a startup it's all about building the community and I believe that whether it's utility Target or security or combination of the two it provides an incredible vehicle to ultimately be the catalyst to your community and if you the to community adding value then you're going to build a company event it's always gonna be led by the business model because you need something to act as the power pull to pull the thing along right and you can continuously pump capital into something but if the model is wrong it's just going to drain and it's going to go to inefficient systems and in the end maybe do some help but but a very small percentage of the capacity of what it could do then the advice would be to entrepreneurs don't fret about the infrastructure just nail your business models right and because the switching cost might not be as high as you think that's right we're in the old days when we grew up yeah you made a bad technology decision you're out of business yeah but the first advice that I give my clients is to stomp this is this business that's too much formal in it yeah right if you're missing out so no just because everybody's out there Nico you should be doing an SEO right yeah 46% of I SEOs have already failed already failed start with the business gather this in the counties down right so free cash flow unique value proposition Prada market fit what sits under business think about the token model right the token model has to go in handy now with your business model and revenue model and once you figure out that business and took the models now it's time to think about compliance I'm gonna raise money in the US and abroad I've decided to go to security choking hypothetical instance absolute what do I do is there for you an incentive mechanism or is a fundraising mechanism or both who's gonna be my user who's gonna use this token right there aren't gonna be moms dads hospitals they was my target and then how they're gonna use it and are they gonna hold it I'm gonna sell it are they gonna trade it so all these different things define that oh c'mon once you get your token actually authenticated realized everything's transparent and it gets on that secondary market it's better to use that to invest in anything you need investment get everybody incentivized around your token all your employees all your vendors everybody incentivize around that token it's a thousand percent more powerful than a dollar so the dollar doesn't go up in value in your token your token can go up and down and as soon as you find just one spark it blows up everybody boats rise equal it's pasta Sara Lee the time to crack open the champagne you still have to demonstrate product market fit you have to help build a market in our particular case so there's a lot of hard work launch it's a start line it's just like it's only a step along the whole process you know what made people get it you showed them the money yeah you showed them the money sometimes people don't you can explain these concepts that are world-changing super high level or whatever people were not actually gonna get it until it's useful to them average business people and senior business people who have typically been shut off to the idea of blockchain are now seeing this as very real and here to stay momentum is just beginning it's gonna be amazing what these guys come up with that's one of the things I love about doing this thing right I'm an old guy and I get to hang around these smart young people makes me feel young again yeah but the other thing that we have and I think you should share it as well as we have to offer to these young guys experience thing we just invented a new category in the ico category an advisor token and a you have to have the stomach for it and I think you just have to be as educated and as you can what government entity can resist for the long term something that's actually trying to provide a better and better and better financial infrastructure you should be able to participate in many different nations who have many different economies that are all really cooperating interdependently to create the best possible life for all human good one dollar will not change your life but if you change your habits you'll change your financial destiny and so my philosophy is get it to a dollar so that every single person can participate and once you start to learn good habits around money and wealth the rest it's a formula like it's a flywheel instead the world will become a better place we'll have better companies positive impact is not counter to profit they go hand in hand the Puerto Rico movement it's a movement while Czech entrepreneurs capital investors the pioneers in the blockchain decentralized Internet are all here this is like the Silicon Valley of the crypto right I think they're calling it crypto island yes TV show we should be honest like it's not lost its crypto island exclusive coverage for Puerto Rico's - Cuba I'm John Ferrari getting the signal here out of all the noise in the market this is what we do this is the cube mission great strip we start week Point agenda open content community thanks for watching [Music]

Published Date : Apr 6 2018

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James Scott, ICIT | CyberConnect 2017


 

>> Narrator: New York City, it's the Cube covering CyberConnect 2017 brought to you by Centrify and the Institute for Critical Infrastructure Technology. >> Welcome back, everyone. This is the Cube's live coverage in New York City's Grand Hyatt Ballroom for CyberConnect 2017 presented by Centrify. I'm John Furrier, the co-host of the Cube with my co-host this week is Dave Vellante, my partner and co-founder and co-CEO with me in SiliconAngle Media in the Cube. Our next guest is James Scott who is the co-founder and senior fellow at ICIT. Welcome to the Cube. >> Thanks for having me. >> You guys are putting on this event, really putting the content together. Centrify, just so everyone knows, is underwriting the event but this is not a Centrify event. You guys are the key content partner, developing the content agenda. It's been phenomenal. It's an inaugural event so it's the first of its kind bringing in industry, government, and practitioners all together, kind of up leveling from the normal and good events like Black Hat and other events like RSA which go into deep dives. Here it's a little bit different. Explain. >> Yeah, it is. We're growing. We're a newer think tank. We're less than five years old. The objective is to stay smaller. We have organizations, like Centrify, that came out of nowhere in D.C. so we deal, most of what we've done up until now has been purely federal and on the Hill so what I do, I work in the intelligence community. I specialize in social engineering and then I advise in the Senate for the most part, some in the House. We're able to take these organizations into the Pentagon or wherever and when we get a good read on them and when senators are like, "hey, can you bring them back in to brief us?" That's when we know we have a winner so we started really creating a relationship with Tom Kemp, who's the CEO and founder over there, and Greg Cranley, who heads the federal division. They're aggressively trying to be different as opposed to trying to be like everyone else, which makes it easy. If someone wants to do something, they have to be a fellow for us to do it, but if they want to do it, just like if they want to commission a paper, we just basically say, "okay, you can pay for it but we run it." Centrify has just been excellent. >> They get the community model. They get the relationship that you have with your constituents in the community. Trust matters, so you guys are happy to do this but more importantly, the content. You're held to a standard in your community. This is new, not to go in a different direction for a second but this is what the community marketing model is. Stay true to your audience and trust. You're relied upon so that's some balance that you guys have to do. >> The thing is we deal with cylance and others. Cylance, for example, was the first to introduce machine learning artificial intelligence to get passed that mutating hash for endpoint security. They fit in really well in the intelligence community. The great thing about working with Centrify is they let us take the lead and they're very flexible and we just make sure they come out on top each time. The content, it's very content driven. In D.C., we have at our cocktail receptions, they're CIA, NSA, DARPA, NASA. >> You guys are the poster child of be big, think small. >> Exactly. Intimate. >> You say Centrify is doing things differently. They're not falling in line like a lemming. What do you mean by that? What is everybody doing that these guys are doing differently? >> I think in the federal space, I think commercial too, but you have to be willing to take a big risk to be different so you have to be willing to pay a premium. If people work with us, they know they're going to pay a premium but we make sure they come out on top. What they do is, they'll tell us, Centrify will be like, "look, we're going to put x amount of dollars into a lunch. "Here are the types of pedigree individuals "that we need there." Maybe they're not executives. Maybe they're the actual practitioners at DHS or whatever. The one thing that they do different is they're aggressively trying to deviate from the prototype. That's what I mean. >> Like a vendor trying to sell stuff. >> Yeah and the thing is, that's why when someone goes to a Centrify event, I don't work for Centrify (mumbles). That's how they're able to attract. If you see, we have General Alexander. We've got major players here because of the content, because it's been different and then the other players want to be on the stage with other players, you know what I mean. It almost becomes a competition for "hey, I was asked to come to an ICIT thing" you know, that sort of thing. That's what I mean. >> It's reputation. You guys have a reputation and you stay true to that. That's what I was saying. To me, I think this is the future of how things get done. When you have a community model, you're held to a standard with your community. If you cross the line on that standard, you head fake your community, that's the algorithm that brings you a balance so you bring good stuff to the table and you vet everyone else on the other side so it's just more of a collaboration, if you will. >> The themes here, what you'll see is within critical infrastructure, we try to gear this a little more towards the financial sector. We brought, from Aetna, he set up the FS ISAC. Now he's with the health sector ISAC. For this particular geography in New York, we're trying to have it focus more around health sector and financial critical infrastructure. You'll see that. >> Alright, James, I've got to ask you. You're a senior fellow. You're on the front lines with a great Rolodex, great relationships in D.C., and you're adivising and leaned upon by people making policy, looking at the world and the general layout in which, the reality is shit's happening differently now so the world's got to change. Take us through a day in the life of some of the things you guys are seeing and what's the outlook? I mean, it's like a perfect storm of chaos, yet opportunity. >> It really depends. Each federal agency, we look at it from a Hill perspective, it comes down to really educating them. When I'm in advising in the House, I know I'm going to be working with a different policy pedigree than a Senate committee policy expert, you know what I mean. You have to gauge the conversation depending on how new the office is, House, Senate, are they minority side, and then what we try to do is bring the issues that the private sector is having while simultaneously hitting the issues that the federal agency space is. Usually, we'll have a needs list from the CSWEP at the different federal agencies for a particular topic like the Chinese APTs or the Russian APT. What we'll do is, we'll break down what the issue is. With Russia, for example, it's a combination of two types of exploits that are happening. You have the technical exploit, the malicious payload and vulnerability in a critical infrastructure network and then profiling those actors. We also have another problem, the influence operations, which is why we started the Center for Cyber Influence Operations Studies. We've been asked repeatedly since the elections last year by the intelligence community to tell us, explain this new propaganda. The interesting thing is the synergies between the two sides are exploiting and weaponizing the same vectors. While on the technical side, you're exploiting a vulnerability in a network with a technical exploit, with a payload, a compiled payload with a bunch of tools. On the influence operations side, they're weaponizing the same social media platforms that you would use to distribute a payload here but only the... >> Contest payload. Either way you have critical infrastructure. The payload being content, fake content or whatever content, has an underpinning that gamification call it virality, network effect and user psychology around they don't really open up the Facebook post, they just read the headline and picture. There's a dissonance campaign, or whatever they're running, that might not be critical to national security at that time but it's also a post. >> It shifts the conversation in a way where they can use, for example, right now all the rage with nation states is to use metadata, put it into big data analytics, come up with a psychographic algorithm, and go after critical infrastructure executives with elevated privileges. You can do anything with those guys. You can spearfish them. The Russian modus operandi is to call and act like a recruiter, have that first touch of contact be the phone call, which they're not expecting. "Hey, I got this job. "Keep it on the down low. Don't tell anybody. "I'm going to send you the job description. "Here's the PDF." Take it from there. >> How should we think about the different nation state actors? You mentioned Russia, China, there's Iran, North Korea. Lay it out for us. >> Each geography has a different vibe to their hacking. With Russia you have this stealth and sophistication and their hacking is just like their espionage. It's like playing chess. They're really good at making pawns feel like they're kings on the chessboard so they're really good at recruiting insider threats. Bill Evanina is the head of counterintel. He's a bulldog. I know him personally. He's exactly what we need in that position. The Chinese hacking style is more smash and grab, very unsophisticated. They'll use a payload over and over again so forensically, it's easy to... >> Dave: Signatures. >> Yeah, it is. >> More shearing on the tooling or whatever. >> They'll use code to the point of redundancy so it's like alright, the only reason they got in... Chinese get into a network, not because of sophistication, but because the network is not protected. Then you have the mercenary element which is where China really thrives. Chinese PLA will hack for the nation state during the day, but they'll moonlight at night to North Korea so North Korea, they have people who may consider themselves hackers but they're not code writers. They outsource. >> They're brokers, like general contractors. >> They're not sophisticated enough to carry out a real nation state attack. What they'll do is outsource to Chinese PLA members. Chinese PLA members will be like, "okay well, here's what I need for this job." Typically, what the Chinese will do, their loyalties are different than in the west, during the day they'll discover a vulnerability or an O day. They won't tell their boss right away. They'll capitalize off of it for a week. You do that, you go to jail over here. Russia, they'll kill you. China, somehow this is an accepted thing. They don't like it but it just happens. Then you have the eastern European nations and Russia still uses mercenary elements out of Moscow and St. Petersburg so what they'll do is they will freelance, as well. That's when you get the sophisticated, carbonic style hack where they'll go into the financial sector. They'll monitor the situation. Learn the ins and outs of everything having to do with that particular swift or bank or whatever. They go in and those are the guys that are making millions of dollars on a breach. Hacking in general is a grind. It's a lot of vulnerabilities work, but few work for long. Everybody is always thinking there's this omega code that they have. >> It's just brute force. You just pound it all day long. >> That's it and it's a grind. You might have something that you worked on for six months. You're ready to monetize. >> What about South America? What's the vibe down there? Anything happening in there? >> Not really. There is nothing of substance that really affects us here. Again, if an organization is completely unprotected. >> John: Russia? China? >> Russia and China. >> What about our allies? >> GCHQ. >> Israel? What's the collaboration, coordination, snooping? What's the dynamic like there? >> We deal, mostly, with NATO and Five Eyes. I actually had dinner with NATO last night. Five Eyes is important because we share signals intelligence and most of the communications will go through Five Eyes which is California, United States, Australia, New Zealand, and the UK. Those are our five most important allies and then NATO after that, as far as I'm concerned, for cyber. You have the whole weaponization of space going on with SATCOM interception. We're dealing with that with NASA, DARPA. Not a lot is happening down in South America. The next big thing that we have to look at is the cyber caliphate. You have the Muslim brotherhood that funds it. Their influence operations domestically are extremely strong. They have a lot of contacts on the Hill which is a problem. You have ANTIFA. So there's two sides to this. You have the technical exploit but then the information warfare exploit. >> What about the bitcoin underbelly that started with the silk roads and you've seen a lot of bitcoin. Money laundering is a big deal, know your customer. Now regulation is part of big ICOs going on. Are you seeing any activity from those? Are they pulling from previous mercenary groups or are they arbitraging just more free? >> For updating bitcoin? >> The whole bitcoin networks. There's been an effort to commercialize (mumbles) so there's been a legitimate track to bring that on but yet there's still a lot of actors. >> I think bitcoin is important to keep and if you look at the more black ops type hacking or payment stuff, bitcoin is an important element just as tor is an important element, just as encryption is an important element. >> John: It's fundamental, actually. >> It's a necessity so when I hear people on the Hill, I have my researcher, I'm like, "any time you hear somebody trying to have "weakened encryption, back door encryption" the first thing, we add them to the briefing schedule and I'm like, "look, here's what you're proposing. "You're proposing that you outlaw math. "So what? Two plus two doesn't equal four. "What is it? Three and a half? "Where's the logic?" When you break it down for them like that, on the Hill in particular, they begin to get it. They're like, "well how do we get the intelligence community "or the FBI, for example, to get into this iphone?" Civil liberties, you've got to take that into consideration. >> I got to ask you a question. I interviewed a guy, I won't say his name. He actually commented off the record, but he said to me, "you won't believe how dumb some of these state actors are "when it comes to cyber. "There's some super smart ones. "Specifically Iran and the Middle East, "they're really not that bright." He used an example, I don't know if it's true or not, that stuxnet, I forget which one it was, there was a test and it got out of control and they couldn't pull it back and it revealed their hand but it could've been something worse. His point was they actually screwed up their entire operation because they're doing some QA on their thing. >> I can't talk about stuxnet but it's easy to get... >> In terms of how you test them, how do you QA your work? >> James: How do you review malware? (mumbles) >> You can't comment on the accuracy of Zero Days, the documentary? >> Next question. Here's what you find. Some of these nation state actors, they saw what happened with our elections so they're like, "we have a really crappy offensive cyber program "but maybe we can thrive in influence operations "in propaganda and whatever." We're getting hit by everybody and 2020 is going to be, I don't even want to imagine. >> John: You think it's going to be out of control? >> It's going to be. >> I've got to ask this question, this came up. You're bringing up a really good point I think a lot of people aren't talking about but we've brought up a few times. I want to keep on getting it out there. In the old days, state on state actors used to do things, espionage, and everyone knew who they were and it was very important not to bring their queen out, if you will, too early, or reveal their moves. Now with Wikileaks and public domain, a lot of these tools are being democratized so that they can covertly put stuff out in the open for enemies of our country to just attack us at will. Is that happening? I hear about it, meaning that I might be Russia or I might be someone else. I don't want to reveal my hand but hey, you ISIS guys out there, all you guys in the Middle East might want to use this great hack and put it out in the open. >> I think yeah. The new world order, I guess. The order of things, the power positions are completely flipped, B side, counter, whatever. It's completely not what the establishment was thinking it would be. What's happening is Facebook is no more relevant, I mean Facebook is more relevant than the UN. Wikileaks has more information pulsating out of it than a CIA analyst, whatever. >> John: There's a democratization of the information? >> The thing is we're no longer a world that's divided by geographic lines in the sand that were drawn by these two guys that fought and lost a war 50 years ago. We're now in a tribal chieftain digital society and we're separated by ideological variation and so you have tribe members here in the US who have fellow tribe members in Israel, Russia, whatever. Look at Anonymous. Anonymous, I think everyone understands that's the biggest law enforcement honeypot there is, but you look at the ideological variation and it's hashtags and it's keywords and it's forums. That's the Senate. That's congress. >> John: This is a new reality. >> This is reality. >> How do you explain that to senators? I was watching that on TV where they're trying to grasp what Facebook is and Twitter. (mumbles) Certainly Facebook knew what was going on. They're trying to play policy and they're new. They're newbies when it comes to policy. They don't have any experience on the Hill, now it's ramping up and they've had some help but tech has never been an actor on the stage of policy formulation. >> We have a real problem. We're looking at outside threats as our national security threats, which is incorrect. You have dragnet surveillance capitalists. Here's the biggest threats we have. The weaponization of Facebook, twitter, youtube, google, and search engines like comcast. They all have a censorship algorithm, which is how they monetize your traffic. It's censorship. You're signing your rights away and your free will when you use google. You're not getting the right answer, you're getting the answer that coincides with an algorithm that they're meant to monetize and capitalize on. It's complete censorship. What's happening is, we had something that just passed SJ res 34 which no resistance whatsoever, blew my mind. What that allows is for a new actor, the ISPs to curate metadata on their users and charge them their monthly fee as well. It's completely corrupt. These dragnet surveillance capitalists have become dragnet surveillance censorists. Is that a word? Censorists? I'll make it one. Now they've become dragnet surveillance propagandists. That's why 2020 is up for grabs. >> (mumbles) We come from the same school here on this one, but here's the question. The younger generation, I asked a gentleman in the hallway on his way out, I said, "where's the cyber west point? "We're the Navy SEALS in this new digital culture." He said, "oh yeah, some things." We're talking about the younger generation, the kids playing Call of Duty Destiny. These are the guys out there, young kids coming up that will probably end up having multiple disciplinary skills. Where are they going to come from? So the question is, are we going to have a counterculture? We're almost feeling like what the 60s were to the 50s. Vietnam. I kind of feel like maybe the security stuff doesn't get taken care of, a revolt is coming. You talk about dragnet censorship. You're talking about the lack of control and privacy. I don't mind giving Facebook my data to connect with my friends and see my thanksgiving photos or whatever but now I don't want fake news jammed down my throat. Anti-Trump and Anti-Hillary spew. I didn't buy into that. I don't want that anymore. >> I think millennials, I have a 19 year old son, my researchers, they're right out of grad school. >> John: What's the profile like? >> They have no trust whatsoever in the government and they laugh at legislation. They don't care any more about having their face on their Facebook page and all their most intimate details of last night's date and tomorrow's date with two different, whatever. They just don't... They loathe the traditional way of things. You got to talk to General Alexander today. We have a really good relationship with him, Hayden, Mike Rogers. There is a counterculture in the works but it's not going to happen overnight because we have a tech deficit here where we need foreign tech people just to make up for the deficit. >> Bill Mann and I were talking, I heard the general basically, this is my interpretation, "if we don't get our shit together, "this is going to be an f'd up situation." That's what I heard him basically say. You guys don't come together so what Bill talked about was two scenarios. If industry and government don't share and come together, they're going to have stuff mandated on them by the government. Do you agree? >> I do. >> What's going to happen? >> The argument for regulation on the Hill is they don't want to stifle innovation, which makes sense but then ISPs don't innovate at all. They're using 1980s technology, so why did you pass SJ res 34? >> John: For access? >> I don't know because nation states just look at that as, "oh wow another treasure trove of metadata "that we can weaponize. "Let's start psychographically charging alt-left "and alt-right, you know what I mean?" >> Hacks are inevitable. That seems to be the trend. >> You talked before, James, about threats. You mentioned weaponization of social. >> James: Social media. >> You mentioned another in terms of ISPs I think. >> James: Dragnet. >> What are the big threats? Weaponization of social. ISP metadata, obviously. >> Metadata, it really depends and that's the thing. That's what makes the advisory so difficult because you have to go between influence operations and the exploit because the vectors are used for different things in different variations. >> John: Integrated model. >> It really is and so with a question like that I'm like okay so my biggest concern is the propaganda, political warfare, the information warfare. >> People are underestimating the value of how big that is, aren't they? They're oversimplifying the impact of info campaigns. >> Yeah because your reality is based off of... It's like this, influence operations. Traditional media, everybody is all about the narrative and controlling the narrative. What Russia understands is to control the narrative, the most embryo state of the narrative is the meme. Control the meme, control the idea. If you control the idea, you control the belief system. Control the belief system, you control the narrative. Control the narrative, you control the population. No guns were fired, see what I'm saying? >> I was explaining to a friend on Facebook, I was getting into a rant on this. I used a very simple example. In the advertising world, they run millions of dollars of ad campaigns on car companies for post car purchase cognitive dissonance campaigns. Just to make you feel good about your purchase. In a way, that's what's going on and explains what's going on on Facebook. This constant reinforcement of these beliefs whether its for Trump or Hillary, all this stuff was happening. I saw it firsthand. That's just one small nuance but it's across a spectrum of memes. >> You have all these people, you have nation states, you have mercenaries, but the most potent force in this space, the most hyperevolving in influence operations, is the special interest group. The well-funded special interests. That's going to be a problem. 2020, I keep hitting that because I was doing an interview earlier. 2020 is going to be a tug of war for the psychological core of the population and it's free game. Dragnet surveillance capitalists will absolutely be dragnet surveillance propagandists. They will have the candidates that they're going to push. Now that can also work against them because mainstream media, twitter, Facebook were completely against trump, for example, and that worked in his advantage. >> We've seen this before. I'm a little bit older, but we are the same generation. Remember when they were going to open up sealex? Remember the last mile for connectivity? That battle was won before it was even fought. What you're saying, if I get this right, the war and tug of war going on now is a big game. If it's not played in one now, this jerry rigging, gerrymandering of stuff could happen so when people wake up and realize what's happened the game has already been won. >> Yeah, your universe as you know it, your belief systems, what you hold to be true and self evident. Again, the embryo. If you look back to the embryo introduction of that concept, whatever concept it is, to your mind it came from somewhere else. There are very few things that you believe that you came up with yourself. The digital space expedites that process and that's dangerous because now it's being weaponized. >> Back to the, who fixes this. Who's the watchdog on this? These ideas you're talking about, some of them, you're like, "man that guy has lost it, he's crazy." Actually, I don't think you're crazy at all. I think it's right on. Is there a media outlet watching it? Who's reporting on it? What even can grasp what you're saying? What's going on in D.C.? Can you share that perspective? >> Yeah, the people that get this are the intelligence community, okay? The problem is the way we advise is I will go in with one of the silos in the NSA and explain what's happening and how to do it. They'll turn around their computer and say, "show me how to do it. "How do you do a multi vector campaign "with this meme and make it viral in 30 minutes." You have to be able to show them how to do it. >> John: We can do that. Actually we can't. >> That sort of thing, you have to be able to show them because there's not enough practitioners, we call them operators. When you're going in here, you're teaching them. >> The thing is if they have the metadata to your treasure trove, this is how they do it. I'll explain here. If they have the metadata, they know where the touch points are. It's a network effect mole, just distributive mole. They can put content in certain subnetworks that they know have a reaction to the metadata so they have the knowledge going in. It's not like they're scanning the whole world. They're monitoring pockets like a drone, right? Once they get over the territory, then they do the acquired deeper targets and then go viral. That's basically how fake news works. >> See the problem is, you look at something like alt-right and ANTIFA. ANTIFA, just like Black Lives Matter, the initiatives may have started out with righteous intentions just like take a knee. These initiatives, first stage is if it causes chaos, chaos is the op for a nation state in the US. That's the op. Chaos. That's the beginning and the end of an op. What happens is they will say, "oh okay look, this is ticking off all these other people "so let's fan the flame of this take a knee thing "hurt the NFL." Who cares? I don't watch football anyway but you know, take a knee. It's causing all this chaos. >> John: It's called trolling. >> What will happen is Russia and China, China has got their 13 five year plan, Russia has their foreign influence operations. They will fan that flame to exhaustion. Now what happens to the ANTIFA guy when he's a self-radicalized wound collector with a mental disorder? Maybe he's bipolar. Now with ANTIFA, he's experienced a heightened more extreme variation of that particular ideology so who steps in next? Cyber caliphate and Muslim brotherhood. That's why we're going to have an epidemic. I can't believe, you know, ANTIFA is a domestic terrorist organization. It's shocking that the FBI is not taking this more serious. What's happening now is Muslim brotherhood funds basically the cyber caliphate. The whole point of cyber caliphate is to create awareness, instill the illusion of rampant xenophobia for recruiting. They have self-radicalized wound collectors with ANTIFA that are already extremists anyway. They're just looking for a reason to take that up a notch. That's when, cyber caliphate, they hook up with them with a hashtag. They respond and they create a relationship. >> John: They get the fly wheel going. >> They take them to a deep web forum, dark web forum, and start showing them how it works. You can do this. You can be part of something. This guy who was never even muslim now is going under the ISIS moniker and he acts. He drives people over in New York. >> They fossilized their belief system. >> The whole point to the cyber caliphate is to find actors that are already in the self-radicalization phase but what does it take psychologically and from a mentoring perspective, to get them to act? That's the cyber caliphate. >> This is the value of data and context in real time using the current events to use that data, refuel their operation. It's data driven terrorism. >> What's the prescription that you're advising? >> I'm not a regulations kind of guy, but any time you're curating metadata like we're just talking about right now. Any time you have organizations like google, like Facebook, that have become so big, they are like their own nation state. That's a dangerous thing. The metadata curation. >> John: The value of the data is very big. That's the point. >> It is because what's happening... >> John: There's always a vulnerability. >> There's always a vulnerability and it will be exploited and all that metadata, it's unscrubbed. I'm not worried about them selling metadata that's scrubbed. I'm worried about the nation state or the sophisticated actor that already has a remote access Trojan on the network and is exfiltrating in real time. That's the guy that I'm worried about because he can just say, "forget it, I'm going to target people that are at this phase." He knows how to write algorithms, comes up with a good psychographic algorithm, puts the data in there, and now he's like, "look I'm only going to promote this concept, "two people at this particular stage of self-radicalization "or sympathetic to the kremlin." We have a big problem on the college campuses with IP theft because of the Chinese Students Scholar Associations which are directly run by the Chinese communist party. >> I heard a rumor that Equifax's franchising strategy had partners on the VPN that were state sponsored. They weren't even hacking, they had full access. >> There's a reason that the Chinese are buying hotels. They bought the Waldorf Astoria. We do stuff with the UN and NATO, you can't even stay there anymore. I think it's still under construction but it's a no-no to stay there anymore. I mean western nations and allies because they'll have bugs in the rooms. The WiFi that you use... >> Has fake certificates. >> Or there's a vulnerability that's left in that network so the information for executives who have IP or PII or electronic health records, you know what I mean? You go to these places to stay overnight, as an executive, and you're compromised. >> Look what happened with Eugene Kaspersky. I don't know the real story. I don't know if you can comment, but someone sees that and says, "this guy used to have high level meetings "at the Pentagon weekly, monthly." Now he's persona non grata. >> He fell out of favor, I guess, right? It happens. >> James, great conversation. Thanks for coming on the Cube. Congratulations on the great work you guys are doing here at the event. I know the content has been well received. Certainly the key notes we saw were awesome. CSOs, view from the government, from industry, congratulations. James Scott who is the co founder and senior fellow of ICIT, Internet Critical Infrastructure Technology. >> James: Institute of Critical Infrastructure Technology. >> T is for tech. >> And the Center for Cyber Influence Operations Studies. >> Good stuff. A lot of stuff going on (mumbles), exploits, infrastructure, it's all mainstream. It's the crisis of our generation. There's a radical shift happening and the answers are all going to come from industry and government coming together. This is the Cube bringing the data, I'm John Furrier with Dave Vellante. Thanks for watching. More live coverage after this short break. (music)

Published Date : Nov 7 2017

SUMMARY :

it's the Cube covering CyberConnect 2017 I'm John Furrier, the co-host of the Cube with It's an inaugural event so it's the first of its kind been purely federal and on the Hill They get the relationship that you have The thing is we deal with cylance What do you mean by that? to be different so you have to be willing to pay a premium. Yeah and the thing is, that's why that's the algorithm that brings you a balance so The themes here, what you'll see is You're on the front lines with a great Rolodex, the same social media platforms that you would use that might not be critical to national security "Keep it on the down low. You mentioned Russia, China, there's Iran, North Korea. Bill Evanina is the head of counterintel. so it's like alright, the only reason they got in... Learn the ins and outs of everything having to do with You just pound it all day long. You might have something that you worked on for six months. There is nothing of substance that really affects us here. They have a lot of contacts on the Hill What about the bitcoin underbelly that There's been an effort to commercialize (mumbles) I think bitcoin is important to keep and if you look at on the Hill in particular, they begin to get it. I got to ask you a question. We're getting hit by everybody and 2020 is going to be, and put it out in the open. I mean Facebook is more relevant than the UN. That's the Senate. They don't have any experience on the Hill, What that allows is for a new actor, the ISPs I kind of feel like maybe the security stuff I think millennials, I have a 19 year old son, There is a counterculture in the works I heard the general basically, The argument for regulation on the Hill is I don't know because nation states just look at that as, That seems to be the trend. You mentioned weaponization of social. What are the big threats? and the exploit because the vectors are okay so my biggest concern is the propaganda, They're oversimplifying the impact of info campaigns. Control the belief system, you control the narrative. In the advertising world, they run millions of dollars influence operations, is the special interest group. Remember the last mile for connectivity? Again, the embryo. Who's the watchdog on this? The problem is the way we advise is John: We can do that. That sort of thing, you have to be able to show them that they know have a reaction to the metadata See the problem is, you look at something like It's shocking that the FBI is not They take them to a deep web forum, dark web forum, that are already in the self-radicalization phase This is the value of data and context in real time Any time you have organizations like google, That's the point. We have a big problem on the college campuses had partners on the VPN that were state sponsored. There's a reason that the Chinese are buying hotels. so the information for executives who have IP or PII I don't know the real story. He fell out of favor, I guess, right? I know the content has been well received. the answers are all going to come from

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Day Two Kickoff | Veritas Vision 2017


 

>> Announcer: Live from Las Vegas, it's theCUBE. Covering Veritas Vision 2017. Brought to you by Veritas. (peppy digital music) >> Veritas Vision 2017 everybody. We're here at The Aria Hotel. This is day two of theCUBE's coverage of Vtas, #VtasVision, and this is theCUBE, the leader in live tech coverage. My name is Dave Vellante, and I'm here with Stuart Miniman who is my cohost for the week. Stu, we heard Richard Branson this morning. The world-renowned entrepreneur Sir Richard Branson came up from the British Virgin Islands where he lives. He lives in the Caribbean. And evidently he was holed out during the hurricane in his wine cellar, but he was able to make it up here for the keynote. We saw on Twitter, so, great keynote, we'll talk about that a little bit. We saw on Twitter that he actually stopped by the Hitachi event, Hitachi NEXT for women in tech, a little mini event that they had over there. So, pretty cool guy. Some of the takeaways: he talked a lot about- well, first of all, welcome to day two. >> Thanks, Dave. Yeah, and people are pretty excited that sometimes they bring in those marquee guests, someone that's going to get everybody to say, "Okay, wait, it's day two. "I want to get up early, get in the groove." Some really interesting topics, I mean talking about, thinking about the community at large, one of the things I loved he talked about. I've got all of these, I've got hotels, I've got different things. We draw a circle around it. Think about the community, think about the schools that are there, think about if there's people that don't have homes. All these things to, giving back to the community, he says we can all do our piece there, and talking about sustainable business. >> As far as, I mean we do a lot of these, as you know, and as far as the keynote speakers go, I thought he was one of the better ones. Certainly one of the bigger names. Some of the ones that we've seen in the past that I think are comparable, Bill Clinton at Dell World 2012 was pretty happening. >> There's a reason that Bill Clinton is known as the orator that he is. >> Yeah, so he was quite good. And then Robert Gates, both at ServiceNow and Nutanics, Condi Rice at Nutanics, both very impressive. Malcolm Gladwell, who's been on theCUBE and Nate Silver, who's also been on theCUBE, again, very impressive. Thomas Friedman we've seen at the IBM shows. The author, the guy who wrote the Jobs book was very very strong, come on, help me. >> Oh, yeah, Walter Isaacson. >> Walter Isaacson was at Tableau, so you've seen some- >> Yeah, I've seen Elon Musk also at the Dell show. >> Oh, I didn't see Elon, okay. >> Yeah, I think that was the year you didn't come. >> So I say Branson, from the ones I've seen, I don't know how he compared to Musk, was probably the best I think I've ever seen. Very inspirational, talking about the disaster. They had really well-thought-out and well-produced videos that he sort of laid in. The first one was sort of a commercial for Richard Branson and who he was and how he's, his passion for changing the world, which is so genuine. And then a lot of stuff on the disaster in the British Virgin Islands, the total devastation. And then he sort of went into his passion for entrepreneurs, and what he sees as an entrepreneur is he sort of defined it as somebody who wants to make the world a better place, innovations, disruptive innovations to make the world a better place. And then had a sort of interesting Q&A session with Lynn Lucas. >> Yeah, and one of the lines he said, people, you don't go out with the idea that, "I'm going to be a businessman." It's, "I want to go out, I want to build something, "I want to create something." I love one of the early anecdotes that he said when he was in school, and he had, what was it, a newsletter or something he was writing against the Vietnam War, and the school said, "Well, you can either stay in school, "or you can keep doing your thing." He said, "Well, that choice is easy, buh-bye." And when he was leaving, they said, "Well, you're either going to be, end up in jail or be a millionaire, we're not sure." And he said, "Well, what do ya know, I ended up doing both." (both laughing) >> So he is quite a character, and just very understated, but he's got this aura that allows him to be understated and still appear as this sort of mega-personality. He talked about, actually some of the interesting things he said about rebuilding after Irma, obviously you got to build stronger homes, and he really sort of pounded the reducing the reliance on fossil fuels, and can't be the same old, same old, basically calling for a Marshall Plan for the Caribbean. One of the things that struck me, and it's a tech audience, generally a more liberal audience, he got some fond applause for that, but he said, "You guys are about data, you don't just ignore data." And one of the data points that he threw out was that the Atlantic Ocean at some points during Irma was 86 degrees, which is quite astounding. So, he's basically saying, "Time to make a commitment "to not retreat from the Paris Agreement." And then he also talked about, from an entrepreneurial standpoint and building a company that taking note of the little things, he said, makes a big difference. And talking about open cultures, letting people work from home, letting people take unpaid sabbaticals, he did say unpaid. And then he touted his new book, Finding My Virginity, which is the sequel to Losing My Virginity. So it was all very good. Some of the things to be successful: you need to learn to learn, you need to listen, sort of an age-old bromide, but somehow it seemed to have more impact coming from Branson. And then, actually then Lucas asked one of the questions that I put forth, was what's his relationship with Musk and Bezos? And he said he actually is very quite friendly with Elon, and of course they are sort of birds of a feather, all three of them, with the rocket ships. And he said, "We don't talk much about that, "we just sort of-" specifically in reference to Bezos. But overall, I thought it was very strong. >> Yeah Dave, what was the line I think he said? "You want to be friends with your competitors "but fight hard against them all day, "go drinking with them at night." >> Right, fight like crazy during the day, right. So, that was sort of the setup, and again, I thought Lynn Lucas did a very good job. He's, I guess in one respect he's an easy interview 'cause he's such a- we interview these dynamic figures, they just sort of talk and they're good. But she kept the conversation going and asked some good questions and wasn't intimidated, which you can be sometimes by those big personalities. So I thought that was all good. And then we turned into- which I was also surprised and appreciative that they put Branson on first. A lot of companies would've held him to the end. >> Stu: Right. >> Said, "Alright, let's get everybody in the room "and we'll force them to listen to our product stuff, "and then we can get the highlight, the headliner." Veritas chose to do it differently. Now, maybe it was a scheduling thing, I don't know. But that was kind of cool. Go right to where the action is. You're not coming here to watch 60 Minutes, you want to see the headline show right away, and that's what they did, so from a content standpoint I was appreciative of that. >> Yeah, absolutely. And then, of course, they brought on David Noy, who we're going to have on in a little while, and went through, really, the updates. So really it's the expansion, Dave, of their software-defined storage, the family of products called InfoScale. Yesterday we talked a bit about the Veritas HyperScale, so that is, they've got the HyperScale for OpenStack, they've got the HyperScale for containers, and then filling out the product line is the Veritas Access, which is really their scale-out NAS solution, including, they did one of the classic unveils of Veritas Software Company. It was a little odd for me to be like, "Here's an appliance "for Veritas Bezel." >> Here's a box! >> Partnership with Seagate. So they said very clearly, "Look, if you really want it simple, "and you want it to come just from us, "and that's what you'd like, great. "Here's an appliance, trusted supplier, "we've put the whole thing together, "but that's not going to be our primary business, "that's not the main way we want to do things. "We want to offer the software, "and you can choose your hardware piece." Once again, knocking on some of those integrated hardware suppliers with the 70 point margin. And then the last one, one of the bigger announcements of the show, is the Veritas Cloud Storage, which they're calling is object storage with brains. And one thing we want to dig into: those brains, what is that functionality, 'cause object storage from day one always had a little bit more intelligence than the traditional storage. Metadata is usually built in, so where is the artificial intelligence, machine learning, what is that knowledge that's kind of built into it, because I find, Dave, on the consumer side, I'm amazed these days as how much extra metadata and knowledge gets built into things. So, on my phone, I'll start searching for things, and it'll just have things appear. I know you're not fond of the automated assistants, but I've got a couple of them in my house, so I can ask them questions, and they are getting smarter and smarter over time, and they already know everything we're doing anyway. >> You know, I like the automated assistants. We have, well, my kid has an Echo, but what concerns me, Stu, is when I am speaking to those automated assistants about, "Hey, maybe we should take a trip "to this place or that place," and then all of a sudden the next day on my laptop I start to see ads for trips to that place. I start to think about, wow, this is strange. I worry about the privacy of those systems. They're going to, they already know more about me than I know about me. But I want to come back to those three announcements we're going to have David Noy on: HyperScale, Access, and Cloud Object. So some of the things we want to ask that we don't really know is the HyperScale: is it Block, is it File, it's OpenStack specific, but it's general. >> Right, but the two flavors: one's for OpenStack, and of course OpenStack has a number of projects, so I would think you could be able to do Block and File but would definitely love that clarification. And then they have a different one for containers. >> Okay, so I kind of don't understand that, right? 'Cause is it OpenStack containers, or is it Linux containers, or is it- >> Well, containers are always going to be on Linux, and containers can fit with OpenStack, but we've got their Chief Product Officer, and we've got David Noy. >> Dave: So we'll attack some of that. >> So we'll dig into all of those. >> And then, the Access piece, you know, after the apocalypse, there are going to be three things left in this world: cockroaches, mainframes, and Dot Hill RAID arrays. When Seagate was up on stage, Seagate bought this company called Dot Hill, which has been around longer than I have, and so, like you said, that was kind of strange seeing an appliance unveil from the software company. But hey, they need boxes to run on this stuff. It was interesting, too, the engineer Abhijit came out, and they talked about software-defined, and we've been doing software-defined, is what he said, way before the term ever came out. It's true, Veritas was, if not the first, one of the first software-defined storage companies. >> Stu: Oh yeah. >> And the problem back then was there were always scaling issues, there were performance issues, and now, with the advancements in microprocessor, in DRAM, and flash technologies, software-defined has plenty of horsepower underneath it. >> Oh yeah, well, Dave, 15 years ago, the FUD from every storage company was, "You can't trust storage functionality "just on some generic server." Reminds me back, I go back 20 years, it was like, "Oh, you wouldn't run some "mission-critical thing on Windows." It's always, "That's not ready for prime time, "it's not enterprise-grade." And now, of course, everybody's on the software-defined bandwagon. >> Well, and of course when you talk to the hardware companies, and you call them hardware companies, specifically HPE and Dell EMC as examples, and Lenovo, etc. Lenovo not so much, the Chinese sort of embraced hardware. >> And even Hitachi's trying to rebrand themselves; they're very much a hardware company, but they've got software assets. >> So when you worked at EMC, and you know when you sat down and talked to the guys like Brian Gallagher, he would stress, "Oh, all my guys, all my engineers "are software engineers. We're not a hardware company." So there's a nuance there, it's sort of more the delivery and the culture and the ethos, which I think defines the software culture, and of course the gross margins. And then of course the Cloud Object piece; we want to understand what's different from, you know, object storage embeds metadata in the data and obviously is a lower cost sort of option. Think of S3 as the sort of poster child for cloud object storage. So Veritas is an arms dealer that's putting their hat in the ring kind of late, right? There's a lot of object going on out there, but it's not really taking off, other than with the cloud guys. So you got a few object guys around there. Cleversafe got bought out by IBM, Scality's still around doing some stuff with HPE. So really, it hasn't even taken off yet, so maybe the timing's not so bad. >> Absolutely, and love to hear some of the use cases, what their customers are doing. Yeah, Dave, if we have but one critique, saw a lot of partners up on stage but not as many customers. Usually expect a few more customers to be out there. Part of it is they're launching some new products, not talking about very much the products they've had in there. I know in the breakouts there are a lot of customers here, but would have liked to see a few more early customers front and center. >> Well, I think that's the key issue for this company, Stu, is that, we talked about this at the close yesterday, is how do they transition that legacy install base to the new platform. Bill Coleman said, "It's ours to lose." And I think that's right, and so the answer for a company like that in the playbook is clear: go private so you don't have to get exposed to the 90 day shock lock, invest, build out a modern platform. He talked about microservices and modern development platform. And create products that people want, and migrate people over. You're in a position to do that. But you're right, when you talk to the customers here, they're NetBackup customers, that's really what they're doing, and they're here to sort of learn, learn about best practice and see where they're going. NetBackup, I think, 8.1 was announced this week, so people are glomming onto that, but the vast majority of the revenue of this company is from their existing legacy enterprise business. That's a transition that has to take place. Luckily it doesn't have to take place in the public eye from a financial standpoint. So they can have some patient capital and work through it. Alright Stu, lineup today: a lot of product stuff. We got Jason Buffington coming on for getting the analyst perspective. So we'll be here all day. Last word? >> Yeah, and end of the day with Foreigner, it feels like the first time we're here. Veritas feels hot-blooded. We'll keep rolling. >> Alright, luckily we're not seeing double vision. Alright, keep it right there everybody. We'll be back right after this short break. This is theCUBE, we're live from Vertias Vision 2017 in Las Vegas. We'll be right back. (peppy digital music)

Published Date : Sep 20 2017

SUMMARY :

Brought to you by Veritas. Some of the takeaways: he talked a lot about- one of the things I loved he talked about. and as far as the keynote speakers go, as the orator that he is. The author, the guy who wrote the Jobs book So I say Branson, from the ones I've seen, Yeah, and one of the lines he said, people, and he really sort of pounded the "You want to be friends with your competitors and appreciative that they put Branson on first. Said, "Alright, let's get everybody in the room So really it's the expansion, Dave, "that's not the main way we want to do things. So some of the things we want to ask that we don't really know Right, but the two flavors: one's for OpenStack, and containers can fit with OpenStack, one of the first software-defined storage companies. And the problem back then was everybody's on the software-defined bandwagon. Lenovo not so much, the Chinese sort of embraced hardware. And even Hitachi's trying to rebrand themselves; and of course the gross margins. I know in the breakouts there are a lot of customers here, and so the answer for a company like that Yeah, and end of the day with Foreigner, This is theCUBE, we're live

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Stephan Scholl, Infor - Inforum 2017 - #Inforum2017 - #theCUBE


 

(fun, relaxing music) >> Announcer: Live from the Javits Center, in New York City, it's The Cube. Covering Inforum 2017. Brought to you by Infor. >> Welcome back to The Cube's coverage of Inforum 2017, I'm your host Rebecca Knight, along with my co-host, Dave Vellante. We're joined by Stephan Scholl, he is the president of Infor. Thanks so much for joining us. >> My pleasure. >> For returning to The Cube My pleasure, yeah, three years in a row, I think, or four now, yeah. >> Indeed. >> Well, we skipped a year in-between. >> That's right! Three years. Anyway, it's good to be here. >> This has been a hugely successful conference. We're hearing so much about the growth and momentum of Infor. Can you unpack this a little bit for our viewers? >> Yeah, I mean... People always forget, we only started this aggressive Cloud journey literally three years ago. When we announced at Inforum in New Orleans that we were pivoting the company to Infor industry-based CloudSuites, everybody looked at us and said, "Well, that's an interesting pivot." "Why are you doing that?" Well, as I said yesterday, we really saw a market dynamic that you see retail just getting crushed by what Amazon was doing, and it was obvious, today, but then it wasn't so obvious, but that was going to happen everywhere, and so we really got aggressive on believing we could put together a very different approach to tackling enterprise software. Everybody is so fatigued from buying from our competitors traditional, perpetual software, and then you end up modifying the hell out of it, and then you end up spending a gazillion dollars, and it takes forever, and then if it does work, you're stuck on old technology already, and you never get to the next round of evolution. So we said why don't we build CloudSuites, take the last model industry functionality that we have, put it in a Cloud, make it easy for our customers to implement it, and then we'll run it for them. And then, by the way, when the newest innovation comes up, we'll upgrade them automatically. That's what Cloud's about. So, that's where we saw that transformation happening. So in three years, we went from two percent, as I said, to 55 plus percent of our revenue. And, by the way, we're not a small company. Nobody at our size and scale has ever done that in enterprise software. So what an accomplishment. >> So a lot of large companies, some that you used to work for, are really slow. And, you know what, lot of times that's okay, 'cause IT tends to be really slow, as you move to the Cloud, and move to the situation where, "Okay, guys, new release coming!" What are your customers saying about that, how are you managing that sort of pace of change, that flywheel of Amazon, and you're now innovating on and pushing to your climate? >> Well, they're excited. And, I'll tell you, I remember standing up in Frankfurt, Germany, 18 months ago for a keynote, and said the Cloud is coming, I almost got kicked out of Germany. (laughing) They said it's not going to happen in Germany, "No, we're an engineering pedigree," "We're going to be on premise." >> "You don't understand the German market!" >> "You don't understand our marketplace!" And, we're really close friends with Andy Jassy at AWS, the CEO. The AWS guys are unbelievable, and innovative, and we said, "You know, you guys got to build" "your next data center in Frankfurt." So they put hundreds of millions of dollars investment in, built a data center. What's the fastest growing data center in Europe, right now, for them? Frankfurt! The German market, for us, our pipeline is tenfold increase from what it was a year ago. So, it's working in Germany, and it's happening on a global basis, we have, I think yesterday 75 customers from Saudi, from Dubai, from all the Middle East. Cloud is a great equalizer. And don't underestimate... I'll take luck to our advantage anytime. The luck part is, there's fatigue out there, they're exhausted, they've spent so much money over the last 20, 30 years, and never reached the promise of what they were sold then, and so now, with all the digital disruption, I think of the business competitive challenges that they have to deal with. I mean, I don't care, you could be in Wichita, Kansas building up an e-commerce website, and compete with a company in Saudi tomorrow. The barest entry in manufacturing, retail, look at government agencies, we're doing nine-figure transformations in the Cloud with public sector agencies. Again, two years ago, they would've said never going to happen. >> Rebecca: Yet the government does spend that kind of... >> Mike Rogers, the CIO, was saying to us, "Look at all the technical debt" "that we've accumulated over the years," "and it just keeps getting worse and worse and worse." "If we don't bite the bullet and move now," "it's just going to take that much longer." >> That's right. And they're leap-frogging. I mean, I'm so excited, government agencies! I mean, there's even some edicts in some places where Cloud-only. I mean, this whole Gold Coast opportunity, 40 plus different applications in Australia, all going into the Cloud to handle all the complexities they have around the commonwealth games that they're trying to deal with. I mean, just huge transformations on a global basis. >> At this conference, we're hearing about so many different companies, and, as you said, government agencies, municipalalities, transforming their business models, transforming their approaches. What are some of your favorite transformation stories? >> My favorite one that we're doing is Travis Perkins. John Carter, I think you guys maybe even interviewed him last year when he was here. CEO. Old, staid distribution business, and taking a whole new fresh approach. Undoing 40 to 50 different applications, taking his entire business, putting it online. He deals with contracts... So, they're the Home Depot of the UK market, and right now, if you drive up into that car port and you want to order something, it's manual! Sticky notes, phones, dumb terminals, I need five windows, I need five roofs, I need five pieces of wood. Everything is just a scurry. He wants to put it on, when you drive up next year, you're on an iPad, what would you like? Oh, by the way, you want to make a custom order on that window frame? You want to make green, yellow, red, you want to order different tiles of roof styling? Custom orders is the future! You, as a contractor, walking into that organization, want to make a custom order. That, today, is very complicated for a company like that to handle. So, the future is about undoing all that, embracing the custom order process, giving you a really unique, touchless buying process, where it's all on an iPad, it's all automated. You know what? Telling you here's your five new windows, here's a new frame want on it, and, by the way, you're going to get it in five days, and three hours, and 21 minutes. Deliver it to your door. And, by the way, these guys are huge. They're one of the biggest distribution companies in all of the United Kingdom, and so that's one of my favorite stories. >> Can we go over some of the metrics that you've been sharing. I know it's somewhat repetitive, but I'd like to get it on-record. There's 55%, 84, 88, over 1100, 3x, 60%, maybe start with the 60%. I think it's bookings grown, right? >> That's right, yeah. License sales growth last year alone. And, you know what, I looked at... You know, I see it, Paul always keeps me honest, but I think I can say it anyways, which is, I looked at everybody else. You look at the... I don't want you to mention any competitors' names, but you look at the top five competitors that we have, we grew faster than they did last year on sales of CloudSuite. >> Dave: Okay, so that's 60% bookings growth on Cloud. >> Correct. That's right. Yeah, I mean, when you think of our competitors, I saw 40s, I saw some 30s, I saw maybe 52 at the next one down. So, people don't think of us that way, so we were, at the enterprise scale, the fastest-growing Cloud company in the world. >> Okay, and then, 3x, that's 3x the number of customers who bought multiple products, is that correct? >> Correct. That's exactly right. So think about that transformation. They used to buy from us one product, feature-function rich, great, but now they're buying five products, eight products from us. So 3x increase, year over year, already happening. >> Okay, and then there was 1100 plus, is Go-Lives. >> People always ask us, "You're selling stuff." "Are they using it, is it working?" So you got to follow up with delivery, so we're spending a ton of money on certification, training, and ablement, look at the SI community, look at the... Deloitte, Accenture, Capgemini, and Grand Thornton. Four of the major SIs in the world, that weren't here last year, are all here this year. Platinum sponsors. So, delivery on Go Lives, the SI community is embracing us, helping us, I mean, I can't do hundred million dollar transformations on my own with these customers. I need Accenture, I need Deloitte. Look at Koch! Koch's going to be a massive transformation for financials, human-capital management, and so I've got Accenture and Deloitte helping us, taking a hundred plus billion dollar company on those two systems. >> And then 84, 88, is number of... >> Live customers, I'm sorry, total customers that we have in the Cloud. >> Cloud customers, okay, not total customers. >> No, no, we have 90 thousand plus customers, and then 84, 85 hundred of them are Cloud-based customers. >> You got a ways to go, then, to convert some of those customers. >> Well, that's our opportunity, that's exactly right. >> And then 55% of revenue came from the Cloud, obviously driven by the Cloud bookings growth. >> That's right. Exactly. So, I mean, just the acceleration, I mean, as I said, when we started this thing in New Orleans, two or three percent. Now, tipping point, revenue, I mean, it's one thing to sell software, but to actually turn it into revenue? Nobody at an enterprise scale has done 2% to 55% at our size. Lots of companies in the hundred million dollar range, small companies, you know, if we were a stand-alone Cloud company, we'd be one of the largest Cloud companies in the world. >> So the narrative from Oracle, I wonder if you can comment on this, is that the core of enterprise apps has not moved to the Cloud, and we, Oracle, are the guys to move it there, 'cause we are the only ones with that end-to-end Cloud on prem to Cloud strategy. And most companies can't put core apps, enterprise apps in the Cloud, especially on Amazon. So, what do you say to that? >> Well, it's 'cause they don't have the applications to do that. Oracle doesn't have the application horsepower. They don't have industry-based application suites. If you think of what fusion is, it's a mishmash of all the applications that they bought. There's no industry capability. >> Dave: It's horizontal, is what you're saying. >> It's horizontal. Oracle is fighting a battle against Amazon, they declared war against AWS. I'm glad they're doing that, go ahead! I mean, I don't know how you're going to do that, but they want to fight the infrastructure game. For us, infrastructure is commoditized. We're fighting the business applications layer game, and so, when you look at SAP or Oracle or anybody else, they have never done what we've done in our heritage, which is take key critical mission functionality for aerospace and defense, or automotive, we have the last mile functionality. I mean, I have companies like Ferrari, on of the most complicated companies, we've talked about those guys for years, no modifications! BAE, over in the UK, building the F-35 fighter jets and the Typhoon war planes. It doesn't get any more complicated than building an F-35 fighter jet. No modifications in their software, that they have with us. You can only build Cloud-based solutions if you don't modify the software. Oracle doesn't have that. Never had it. They're not a manufacturing pedigreed organization. SAP's probably more analogous to that, but even for SAP, they only have one complete big product sect covering retail, distribution, finance, it's the same piece of software they send to a bank, that they send to a retailer, that they send to a manufacturer. We don't do that. That's been our core forever. >> So your dogma is no custom mods, because you're basically saying you can't succeed in the Cloud with custom mods. >> Yeah. I mean, we have an extensive ability platform to do some neat things if you need to do that, but generally speaking, otherwise it's just lipstick on the pig if you're running modified applications. That's called hosting, and that's what these guys are largely doing. >> You know, a lot of people count hosting as Cloud. >> That's the game they're playing, right? >> They throw everything in the Cloud kitchen sink. >> That's right. >> Okay. >> And as we've talked with you before, we've spent billions... We all are R&D's at the application layer. We do some work in the integration layer, and so on, but most of our money is spent in the last mile, which, Oracle and SAP, they're all focused on HANA and infrastructure, and system speed, and performance, and all the stuff that we view as absolutely being commoditized. >> But that's really attractive to the SIs, the fact that they don't go that last mile, so why is it that the SIs are suddenly sort of coming to Infor? >> Well, you know what, because they finally see there is a lot of revenue still on the line in terms of change management, business-process re-engineering. You take a company like Travis Perkins, change their entire model of doing business. There isn't just modification revenue, or integration revenue, there is huge dollars to be had on change management, taking the company to CEO John Carter by the hand, and saying, "Here's how you're going to transform" "your entire business process." That more than makes up in many cases high-value dollars than focused on changing a widget from green to yellow. >> And it's right in the wheelhouse of these big consultancies. >> And they're making good money on digital transformation, so what are the digital use cases? Look at Accenture, they're did a great job. I think 20 plus percent of their business now is all coming from digital. That didn't exist three, four years ago. >> Well, you have a lot of historical experience from your Oracle days of working with those large SIs, they were critical, but they were doing different type of work then, and is it your premise that a lot of that's going away and that's shifting toward. >> The voice of the customer is everything, and it may take time, you can snow a customer once, which we've already done in this industry of software. We told them buy generic-based software, Oracle or SAP, modify it with an SI, take five years, implement it for a hundred million dollars, get stuck on this platform, and if you're lucky, maybe upgrade in ten years. Whoever does that today, as a playbook, as a customer, and if an SI can sell that, I'm not buying that. You think any customers I know today are buying that vision? I don't think so. >> Dave: Right there with the outsourcing business. >> Another thing that's come out of this conference is attention to the Brooklyn Nets deal. Can you talk a little big about it, it's very cool. >> I love those guys. >> Dave: We're from Boston, we love the Brooklyn Nets, too. >> Rebecca: They can play us anytime. Every day. >> Dave: For those draft picks. >> Bread on those guys. You know what it is. And Shaun, the GM, the energy... I use that a lot with my own guys. Brooklyn grit. And they're willing to look and upturn every aspect of the game to be more competitive. And so, we're in there with our technology, looking at every facet, what are they eating? What's the EQ stuff? Emotional occlusion. How's that team collaboration coming together? And then mapping it to... They have the best 3-D cameras on the court, so put positioning, and how are they aligning to each other? Who's doing the front guard in terms of holding the next person back so they can have enough room to do a three-point shot. Where should the three-point shot come from? So, taking all the EQ stuff, the IQ stuff, the performance, the teamwork, putting it all into a recipe for success. These guys are, I'm going to predict it here, these guys are going to rock it next couple years as a team. >> But it's not just what goes on in the court, too, it's also about fan engagement, too. >> All that. Well, fair enough, I get all excited about just making them a much better team, but the whole fan experience, walking into a place knowing that if I get up now, the washroom line isn't 15 miles long, and at the cash line for a beer isn't going to take me 20 minutes, that I'm on my app, you actually have all the information and sensors in place to know that, hey, right now's a great time, aisle number four, queue number three, is a one-minute wait for a beer, go. Or have runners, everything's on your phone, they don't do enough service. So there's a huge revenue opportunity along with it, from a business point of view, but I would also say is a customer service element. How many times have we sat in a game and go, "I'm not getting up there." (laughing) Unless you're sitting in the VIP area, well, there's revenue to be had all over the place. >> Yeah, they're missing out on our beer money, yeah. >> It's ways for a stadium services, which are essentially a liquor distribution system. >> Exactly right. But to do that, you got to connect point of sales systems, you got to connect a lot of components, centers in the bathroom, I mean you got to do a lot of work, so we're going to create the fan experience of the future with them. And preferences, the fact that they that when you walk in past the door with your app and if you have Brooklyn Nets app, that we know who your favorite player is, and you get a little text that says, Hey, you know what, 10% discount on the next shirt from your favorite player. Things like that. Making a personal connection with you about what you like is going to change the game. And that's happening everywhere. In retail... Everybody wants to have a one-to-one relationship. You want to order your Nike shoes online with a green lace and a red lace on the right, Nike allows you to do that. You want to order a shirt that they'll make for you with the different emblems on it and different technology to it, those are things they're doing, too. So, a very one-to-one relationship. >> Well, it's data, it's more than data, it's insights, and you guys are, everybody's a data company, but you're really becoming a data and insight-oriented company. Did you kind of stumble into that, or is this part of the grand plan six years ago, or, how'd you get here? >> Listen, this whole... I mean, to do Cloud-based solutions by industry is not just to solve for applications going from infrastructure on-premise to off-premise. What does it allow you to do? Well, if you're in AWS, I can run ten thousand core products... I can run a report in ten minutes with AWS that would take you a week, around sales information, customer information. Look at all the Netflix content. You log in on Netflix, "Suggestions for You". It's actually pretty accurate, isn't it? >> Scarily accurate, sometimes, yes. >> It's pretty smart what goes into the algorithm that looks at your past. Unfortunately, I log into my kid's section, and it has my name on it and I get all these wonderful recommendations for kids. But that's the kind of stuff that we're talking about. Customers need that. It's about real-time, it's not looking backwards anymore, it's about real-time decisioning, and analytics, and artificial intelligence, AI is the future, for sure. >> So more, more on the future, this is really fun, listening to you talk, because you are the president, and you have a great view of what's going on. What will we be talking about next year, at this time. Well, it won't be quite this time, it will be September, but what do you think? >> I think what you're going to see is massive global organizations up on stage, like the ones I mentioned, Travis Perkins, a Safeway, a Gold Coast, a Hertz. Hertz is under attack as a company. The entry point into the rental car business was very very hard. Who's going to go buy 800 thousand cars and get in the rental business, open ten thousand centers? You don't need to do that anymore today! >> Dave: Software! >> It's called software, the application business, so their business model is under attack. We're feverishly working with their CEO and their executive team and their board on redefining the future of Hertz. So, you're going to see here, next year, the conversation with a company like Hertz rebounding and growing and being successful, and... The best defense is a good offense, so they're on the offensive! They're going to use their size, their scale. You look at the retailers, I mean, I love the TAL story, and they may make one out of every six shirts. Amazon puts the same shirt online that they sell for $39.99, TAL's trying to sell for $89.99. They're saying enough of that. They built these beautiful analyzers, sensors, where you walk into this little room, and they do a sensor of a hundred different parts of your body, So they're going to get the perfect shirt for you. So, it's an experience center. So you walk into this little center, name's escaping me now, but they're going to take all the measurements, like a professional Italian tailor would do, you walk in, it's all automatic, you come out of there, they know all the components of your body, which is a good thing and a bad thing, sometimes, right, (laughing) they'll know it all, and then you go to this beautiful rack and you're going to pick what color do you want. Do you want a different color? So everything is moving to custom, and you'll pay more for that. Wouldn't you pay for a customized shirt that fits your body perfectly, rather than an off-the-rack kind of shirt at $89.99? That's how you compete with the generic-based e-commerce plays that are out there. That use case of TAL is going to happen in every facet. DSW, the DSW ones, these experience centers, the shoeless aisles, that whole experience. You walking in as... The most loyal women shoppers are DSW with their applications, right. >> Rebecca: (laughs) Yes, yes. >> And how many times have you tried a shoe on that doesn't fit properly, or it's not the one you want, or they don't have your size, or you want to make some configurations to it. You got one, too! >> Ashley came by and gave me this, 'cause I love DSW. >> I mean, they're what, one of the biggest shoe companies in the world not standing still, and Ashley is transforming, they went live on financials in like 90 days in the Cloud? Which for them, that kind of innovation happening that fast is unbelievable. So next year, the whole customer experience side is going to be revolutionary for these kinds of exciting organizations. So, rather than cowering from this digital transformation, they're embracing it. We're going to be the engine of digital transformation for them. I get so excited to have major corporations completely disrupting themselves to change their market for themselves moving forward. >> What is the Koch investment meant to you guys, can you talk about that a little bit? I mean, obviously, we hear two billion dollars, and blah, blah, blah, but can you go a little deeper for us? >> I mean, forget all the money stuff, for a minute, just the fact that we're part of a company that is, went from 40 million when Charles Koch started, taking over from his family, and went to 100 plus billion. Think about that innovation. Think about the horsepower, the culture, the aggressiveness, the tenacity, the will to win. We already had that. To combine that with their sheer size and scale is something that is exciting for me, one. Two is they view technology as the next big chapter for them. I mean, again, not resting on your laurels, I'm already 100 billion, they want to grow to 150, 200 billion, and they see technology as the root to getting there. Automating their plants, connecting all their components of their employees, gain the right employees to the right place, so workforce management, all the HR stuff that we're doing on transformation, the financials, getting a global consolidated view across 100 billion dollar business on our systems. That's transformation! That's big, big business for us, and what a great reference to have! A guy like Steve Fellmeier up yesterday, he'll be up here next year talking about how he's using us to transform their business. There's not many 100 billion dollar companies around, right, so what a great reference point for us to have them as a customer, and as a proved point of success. >> Well, we'll look forward to that in September, and seeing you back here next year, too. >> Look forward to it. >> Stephan, thanks so much for joining us. >> Thanks, appreciate it, thank you. >> I'm Rebecca Knight for Dave Vellante, that is it for us and The Cube at Inforum 2017. See you next time.

Published Date : Jul 12 2017

SUMMARY :

Brought to you by Infor. he is the president of Infor. For returning to The Cube Anyway, it's good to be here. the growth and momentum of Infor. and you never get to the next round of evolution. and move to the situation where, 18 months ago for a keynote, and said the Cloud is coming, and we said, "You know, you guys got to build" Rebecca: Yet the government "Look at all the technical debt" all going into the Cloud to handle all the complexities and, as you said, government agencies, Oh, by the way, you want to make a custom order but I'd like to get it on-record. I don't want you to mention any competitors' names, I saw maybe 52 at the next one down. but now they're buying five products, Four of the major SIs in the world, total customers that we have in the Cloud. and then 84, 85 hundred of them are Cloud-based customers. to convert some of those customers. obviously driven by the Cloud bookings growth. So, I mean, just the acceleration, I mean, as I said, is that the core of enterprise apps the applications to do that. it's the same piece of software they send to a bank, in the Cloud with custom mods. to do some neat things if you need to do that, and all the stuff that we view taking the company to CEO John Carter by the hand, And it's right in the wheelhouse I think 20 plus percent of their business now and is it your premise that a lot of that's going away and it may take time, you can snow a customer once, is attention to the Brooklyn Nets deal. Rebecca: They can play us anytime. so they can have enough room to do a three-point shot. But it's not just what goes on in the court, too, and at the cash line for a beer It's ways for a stadium services, And preferences, the fact that they that when you walk in and you guys are, everybody's a data company, I mean, to do Cloud-based solutions by industry But that's the kind of stuff that we're talking about. this is really fun, listening to you talk, and get in the rental business, and then you go to this beautiful rack that doesn't fit properly, or it's not the one you want, 'cause I love DSW. I get so excited to have major corporations gain the right employees to the right place, and seeing you back here next year, too. See you next time.

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Hamman Ferreira, Bankserv Africa - VeeamOn 2017 - #VeeamOn - #theCUBE


 

>> Announcer: Live from New Orleans it's theCUBE covering VeeamON 2017 brought to you by Veeam. >> Welcome back to The Big Easy everybody this is theCUBE, the leader in live tech coverage. I'm Dave Vellante with Stu Miniman. This is our first day of coverage of VeeamON 2017. We'll be here for two days. Hamman Ferreira is here, he's the CTO of BankservAfrica from South Africa, welcome to theCUBE. Thanks for coming on. >> Yeah, thank you gentlemen always a pleasure to be here. >> So, quite a tour for you, you've been over here for awhile, checking out a few different, technology events, and what do you think of VeeamON? >> Amazing experience, It's always great connecting with the partners, connecting with the vendors, and with my fellow customers. So it's only one of us that can tell war stories, and embarrass to one another, so it's always great connecting with people that knows what you're going through. >> So tell us about your organization, the bank, what you guys are focused on. >> Yeah so Bankserv is a mutual that aligns with South Africa, a payments clearing house. So we get owned by the banks, and we deliver services back into the banks. So therefore, as you guys would note, the payments industry is going through a bit of a modernization exercise. So, long gone the traditional cash and check it's now all the different digital channels, and with that also all the mobile wallets coming into play. That necessitated us to have a re-look at the architectures. What is the new always on service levels all about and how do I build architecture that will help me exceed my service levels to the customers? For the past year, I'm in the job for about a year now, we've been going through infrastructure refresh program looking at every layer of a technology stack, and they're going from a new converged architecture right through the Vmworld, of Linux, Microsoft, Oracle, SQL and then finally on top, the Veeam product. So it gives me that great opportunity to protect data. Data is the new currency, I suppose. And we all got to make sure that's always available, it's protected, data, intelligence is in place, so before the whole product suite actually fits quite nicely into providing that 24/7/365 availability. >> So the big driver in your business, is the question senior execs at banks always ask is do people need banks? So that's a question that you've got to ask. You're serving the banks, mobile, and the whole, like you say, digital payments, block chain is a potentially a very disruptive force. So how does that affect, and digital is data, we say that a million times on theCUBE. So how does that affect how you protect data, not only the volume, but just the. >> Yeah, and what we see is different channels coming on inside Africa, for instance, we got like 150 odd mobile wallets. How do I, how do I bolt the inter-operability between them that you can actually use your bank's wallet with another bank in the region, or anywhere globally? How do I connect to ApplePay and all of those sort of things? So it necessitated us re-looking at the total architectural stack. Going through the whole modernization of infrastructure, you build it out for resiliency, you build it out for that high availability, you make sure that it is covered from every single angle, and then you partner with the right guy. So I've mentioned EMC, Oracle, VMware, and then Veeam to make sure that I can provide the right information, to the right customer, at the right time. Should something go wrong then I have got that safe back door. It's almost like Veeam has transformed the old traditional backup world, where it was always that traditional grudge purchase that's almost like insurance policies, someday I might need you. I think with their new stack, they are now moving into the full architecture they are now part of plan A and no longer plan B. It's almost taking disaster recovery and turning into business continuity and that's really what we wanted. >> Infrastructure has always been critical for financial services companies, what's been really interesting to watch, you talk about digital transformation. Many of the companies I talk to, they're developers, they're becoming software companies themselves and that puts a whole different kind of stress and strain on the IT people. Can you give us a little bit of color on that? What you've been seeing from the business transforming are you a software company now? >> Well I think my CEO would have a problem if I call ourselves a technology company. >> Stu: We understand the core business. >> It is in a sense, it's that solution making sure the product, the end service that you sell goes to the right channels and for that we have to think differently about how we develop, what we develop what we partner in with people and what do I take back to the technology shop and say develop this one myself. >> Talk a little bit about how you approach architecture and how that's changing. And then I'm interested in where data protection fits in. I infer from your title that it's more than data protection and availability. Describe your philosophy of architecture and how you spend your time thinking about how to support this digital transformation. >> Well first of all you've got to understand customer needs. So what is it that you need to update? And how do you actually contract in this new digital world. We have a new generation always on, always available, always there, and once you understand what you are obliged to do, you can also then take that input into designing the architecture, to getting the infrastructure and the services build out that enables you to succeed in those ways. That's always the point for the customer. And understand that to pick the right technology solution the right technology partners and I was fortunate in the South African market, got great support from vendors, but also the resellers. I've got a partner at Silicon Sky in South Africa that came in, rolled it out for me at a remarkable pace. Once you understand the target, or that you're going to we all know with payments, it's now changing new ISIS standards, it's mortgage data so it's more storage, more dependent on actually managing so if you don't pick the right tools right now, then that confirmation will actually be more difficult in a couple years time. That is the reason why we selected it and why we built, and we almost chose to build a new target state infrastructure so that we can migrate onto it instead of going back in fixing some of the legacy stuff. You can imagine some of the check processing systems, EFD systems, it's all been around for 15-25 years all of those sort of things. It' time that we re-look at it, quicker, faster, better and simpler. >> One of the big things we're hearing from Veeam here is that it's not just about virtualized environments they have virtual, they have physical, they're supporting SaaS applications and public cloud. How does cloud fit into your strategy, do you use public cloud as part of your technology stack? >> I don't at the moment but being owned by the banks and sitting on a massive data center and owning the networks into the banks. I'm looking at us forming my business into a financial services cloud business. Our whole company philosophy is building mutual digital infrastructure to the benefit of financial services. Looking here and having a lot of chats with partners about how do I enable that secure cloud for financial services work in my region. >> And you don't envision that will be a public cloud is that right, it would be your cloud? >> Sort of all the benefits of a public cloud, in a protected data center but they already own the shares in. I am a mutual, therefore there's no profit objective so I think I can do things at a bit of a better price point, a better solution point. You know the banking services are always afraid of regulations so a personal information protection, PCI all of those sorts of things. Being certified in that, think I can transform it and give them the same quality of service partnering up with some of the big brand. >> High degrees of automation to succeed at that vision. What does that mean? You just laid out that vision of a cloud that serves your constituents, other banks. What does that mean for data protection? How would you re-architect your data protection strategy to accommodate them? >> From all the different angles. For picking the right database technology picking up the right transport layers into it that makes it efficient, but makes it real-time. Once it's in aa structured format, how do I control that, the base. So how does for replication work how does for backup work so one of the big advantages for me in the Veeam world is that my backup window is quite drastically decreased. So that gives me just that opportunity to do more and making new strides so I can be much more proactive in all the housekeeping. Earlier this week we had the ransomware exercise now instead of doing backups, I can make sure that the patch layer was 100% installed and that sort of thing. It doesn't just come with the data protection of I guarantee you that the information will be there. I took on the environment that the still type ETL all of those things off site storage, and the auditor always on your case about when last have you tested the backup and all those good things. And this solution suite gives me the opportunity to make sure that our last line of defense is now solid, it's tested, it's regularly tested and I know that I can provide the right data, to the right person, at the right time. >> Ransomware obviously is on everybody's mind you know the last couple of weeks. We don't have to ask if security is a top priority obviously it must be, but how has it changed in the last you know year or two in your environment? >> It's layer, upon layer, upon layer, and that's the only that one can do is just to build it out like an onion make sure there's another layer served with it From the tightest encryption to all the different ones. I spend about 37% of my technology budget just on IT security products. >> You said 37%? >> 37% yeah, so that gives us, It is my job to be the trusted utility I'm only the trusted utility, of course I am the trusted So I've got to make sure that I protect data and customer information to the absolute. >> Does that 37% excluding staff or that include staff? >> That includes for staffing. >> It does, okay, so that's a full budget view. >> Yes. >> That's a big number. >> That is a big number but. >> It's gone up in the past couple of years? >> If I tell you that I secure your critical information should you demand me to make sure that it's actually protected at the IP levels and layers and I protect it not only from external but also from my internal guys of making sure the database access to the data the developers all of those, masking the right information so it's the only chance that you've got to protect yourself is to layer up and to make sure that there's defense on defense making sure that you've got all the right management tools in place to make sure that one of the nicest feature sets that I saw now is that Veeam now also spots some trends or irregular traffic patterns on my network. It will form another layer on top of it. >> There's obviously, a company like Veeam's in a position to provide analytics on anomalous, because you're backing up changed data continuously and presumably if somebody's trying to do some nefarious things you could see some anomalies in there right. >> Absolutely, and if I can validate that out of two or three different ways then make sure that I've got all the basics in place then I sleep a bit aasier at night. >> Alright, we'll leave it there. Hamman thanks very much for coming into theCUBE it's good to meet you. Thank you enjoyed it. >> All right, keep it right there everybody Stu and I will be right back. We're live from VeeamON in New Orleans, right back.

Published Date : May 17 2017

SUMMARY :

covering VeeamON 2017 brought to you by Veeam. Hamman Ferreira is here, he's the CTO of BankservAfrica and embarrass to one another, so it's always great what you guys are focused on. and how do I build architecture that will help me and the whole, like you say, digital payments, How do I, how do I bolt the inter-operability and strain on the IT people. Well I think my CEO would have a problem the product, the end service that you sell and how you spend your time thinking about take that input into designing the architecture, One of the big things we're hearing from Veeam here and owning the networks into the banks. Sort of all the benefits of a public cloud, How would you re-architect your data and I know that I can provide the right data, in the last you know year or two in your environment? From the tightest encryption to all the different ones. and customer information to the absolute. of making sure the database access to the data to do some nefarious things you could see make sure that I've got all the basics in place it's good to meet you. Stu and I will be right back.

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AI for Good Panel - Precision Medicine - SXSW 2017 - #IntelAI - #theCUBE


 

>> Welcome to the Intel AI Lounge. Today, we're very excited to share with you the Precision Medicine panel discussion. I'll be moderating the session. My name is Kay Erin. I'm the general manager of Health and Life Sciences at Intel. And I'm excited to share with you these three panelists that we have here. First is John Madison. He is a chief information medical officer and he is part of Kaiser Permanente. We're very excited to have you here. Thank you, John. >> Thank you. >> We also have Naveen Rao. He is the VP and general manager for the Artificial Intelligence Solutions at Intel. He's also the former CEO of Nervana, which was acquired by Intel. And we also have Bob Rogers, who's the chief data scientist at our AI solutions group. So, why don't we get started with our questions. I'm going to ask each of the panelists to talk, introduce themselves, as well as talk about how they got started with AI. So why don't we start with John? >> Sure, so can you hear me okay in the back? Can you hear? Okay, cool. So, I am a recovering evolutionary biologist and a recovering physician and a recovering geek. And I implemented the health record system for the first and largest region of Kaiser Permanente. And it's pretty obvious that most of the useful data in a health record, in lies in free text. So I started up a natural language processing team to be able to mine free text about a dozen years ago. So we can do things with that that you can't otherwise get out of health information. I'll give you an example. I read an article online from the New England Journal of Medicine about four years ago that said over half of all people who have had their spleen taken out were not properly vaccinated for a common form of pneumonia, and when your spleen's missing, you must have that vaccine or you die a very sudden death with sepsis. In fact, our medical director in Northern California's father died of that exact same scenario. So, when I read the article, I went to my structured data analytics team and to my natural language processing team and said please show me everybody who has had their spleen taken out and hasn't been appropriately vaccinated and we ran through about 20 million records in about three hours with the NLP team, and it took about three weeks with a structured data analytics team. That sounds counterintuitive but it actually happened that way. And it's not a competition for time only. It's a competition for quality and sensitivity and specificity. So we were able to indentify all of our members who had their spleen taken out, who should've had a pneumococcal vaccine. We vaccinated them and there are a number of people alive today who otherwise would've died absent that capability. So people don't really commonly associate natural language processing with machine learning, but in fact, natural language processing relies heavily and is the first really, highly successful example of machine learning. So we've done dozens of similar projects, mining free text data in millions of records very efficiently, very effectively. But it really helped advance the quality of care and reduce the cost of care. It's a natural step forward to go into the world of personalized medicine with the arrival of a 100-dollar genome, which is actually what it costs today to do a full genome sequence. Microbiomics, that is the ecosystem of bacteria that are in every organ of the body actually. And we know now that there is a profound influence of what's in our gut and how we metabolize drugs, what diseases we get. You can tell in a five year old, whether or not they were born by a vaginal delivery or a C-section delivery by virtue of the bacteria in the gut five years later. So if you look at the complexity of the data that exists in the genome, in the microbiome, in the health record with free text and you look at all the other sources of data like this streaming data from my wearable monitor that I'm part of a research study on Precision Medicine out of Stanford, there is a vast amount of disparate data, not to mention all the imaging, that really can collectively produce much more useful information to advance our understanding of science, and to advance our understanding of every individual. And then we can do the mash up of a much broader range of science in health care with a much deeper sense of data from an individual and to do that with structured questions and structured data is very yesterday. The only way we're going to be able to disambiguate those data and be able to operate on those data in concert and generate real useful answers from the broad array of data types and the massive quantity of data, is to let loose machine learning on all of those data substrates. So my team is moving down that pathway and we're very excited about the future prospects for doing that. >> Yeah, great. I think that's actually some of the things I'm very excited about in the future with some of the technologies we're developing. My background, I started actually being fascinated with computation in biological forms when I was nine. Reading and watching sci-fi, I was kind of a big dork which I pretty much still am. I haven't really changed a whole lot. Just basically seeing that machines really aren't all that different from biological entities, right? We are biological machines and kind of understanding how a computer works and how we engineer those things and trying to pull together concepts that learn from biology into that has always been a fascination of mine. As an undergrad, I was in the EE, CS world. Even then, I did some research projects around that. I worked in the industry for about 10 years designing chips, microprocessors, various kinds of ASICs, and then actually went back to school, quit my job, got a Ph.D. in neuroscience, computational neuroscience, to specifically understand what's the state of the art. What do we really understand about the brain? And are there concepts that we can take and bring back? Inspiration's always been we want to... We watch birds fly around. We want to figure out how to make something that flies. We extract those principles, and then build a plane. Don't necessarily want to build a bird. And so Nervana's really was the combination of all those experiences, bringing it together. Trying to push computation in a new a direction. Now, as part of Intel, we can really add a lot of fuel to that fire. I'm super excited to be part of Intel in that the technologies that we were developing can really proliferate and be applied to health care, can be applied to Internet, can be applied to every facet of our lives. And some of the examples that John mentioned are extremely exciting right now and these are things we can do today. And the generality of these solutions are just really going to hit every part of health care. I mean from a personal viewpoint, my whole family are MDs. I'm sort of the black sheep of the family. I don't have an MD. And it's always been kind of funny to me that knowledge is concentrated in a few individuals. Like you have a rare tumor or something like that, you need the guy who knows how to read this MRI. Why? Why is it like that? Can't we encapsulate that knowledge into a computer or into an algorithm, and democratize it. And the reason we couldn't do it is we just didn't know how. And now we're really getting to a point where we know how to do that. And so I want that capability to go to everybody. It'll bring the cost of healthcare down. It'll make all of us healthier. That affects everything about our society. So that's really what's exciting about it to me. >> That's great. So, as you heard, I'm Bob Rogers. I'm chief data scientist for analytics and artificial intelligence solutions at Intel. My mission is to put powerful analytics in the hands of every decision maker and when I think about Precision Medicine, decision makers are not just doctors and surgeons and nurses, but they're also case managers and care coordinators and probably most of all, patients. So the mission is really to put powerful analytics and AI capabilities in the hands of everyone in health care. It's a very complex world and we need tools to help us navigate it. So my background, I started with a Ph.D. in physics and I was computer modeling stuff, falling into super massive black holes. And there's a lot of applications for that in the real world. No, I'm kidding. (laughter) >> John: There will be, I'm sure. Yeah, one of these days. Soon as we have time travel. Okay so, I actually, about 1991, I was working on my post doctoral research, and I heard about neural networks, these things that could compute the way the brain computes. And so, I started doing some research on that. I wrote some papers and actually, it was an interesting story. The problem that we solved that got me really excited about neural networks, which have become deep learning, my office mate would come in. He was this young guy who was about to go off to grad school. He'd come in every morning. "I hate my project." Finally, after two weeks, what's your project? What's the problem? It turns out he had to circle these little fuzzy spots on these images from a telescope. So they were looking for the interesting things in a sky survey, and he had to circle them and write down their coordinates all summer. Anyone want to volunteer to do that? No? Yeah, he was very unhappy. So we took the first two weeks of data that he created doing his work by hand, and we trained an artificial neural network to do his summer project and finished it in about eight hours of computing. (crowd laughs) And so he was like yeah, this is amazing. I'm so happy. And we wrote a paper. I was the first author of course, because I was the senior guy at age 24. And he was second author. His first paper ever. He was very, very excited. So we have to fast forward about 20 years. His name popped up on the Internet. And so it caught my attention. He had just won the Nobel Prize in physics. (laughter) So that's where artificial intelligence will get you. (laughter) So thanks Naveen. Fast forwarding, I also developed some time series forecasting capabilities that allowed me to create a hedge fund that I ran for 12 years. After that, I got into health care, which really is the center of my passion. Applying health care to figuring out how to get all the data from all those siloed sources, put it into the cloud in a secure way, and analyze it so you can actually understand those cases that John was just talking about. How do you know that that person had had a splenectomy and that they needed to get that pneumovax? You need to be able to search all the data, so we used AI, natural language processing, machine learning, to do that and then two years ago, I was lucky enough to join Intel and, in the intervening time, people like Naveen actually thawed the AI winter and we're really in a spring of amazing opportunities with AI, not just in health care but everywhere, but of course, the health care applications are incredibly life saving and empowering so, excited to be here on this stage with you guys. >> I just want to cue off of your comment about the role of physics in AI and health care. So the field of microbiomics that I referred to earlier, bacteria in our gut. There's more bacteria in our gut than there are cells in our body. There's 100 times more DNA in that bacteria than there is in the human genome. And we're now discovering a couple hundred species of bacteria a year that have never been identified under a microscope just by their DNA. So it turns out the person who really catapulted the study and the science of microbiomics forward was an astrophysicist who did his Ph.D. in Steven Hawking's lab on the collision of black holes and then subsequently, put the other team in a virtual reality, and he developed the first super computing center and so how did he get an interest in microbiomics? He has the capacity to do high performance computing and the kind of advanced analytics that are required to look at a 100 times the volume of 3.2 billion base pairs of the human genome that are represented in the bacteria in our gut, and that has unleashed the whole science of microbiomics, which is going to really turn a lot of our assumptions of health and health care upside down. >> That's great, I mean, that's really transformational. So a lot of data. So I just wanted to let the audience know that we want to make this an interactive session, so I'll be asking for questions in a little bit, but I will start off with one question so that you can think about it. So I wanted to ask you, it looks like you've been thinking a lot about AI over the years. And I wanted to understand, even though AI's just really starting in health care, what are some of the new trends or the changes that you've seen in the last few years that'll impact how AI's being used going forward? >> So I'll start off. There was a paper published by a guy by the name of Tegmark at Harvard last summer that, for the first time, explained why neural networks are efficient beyond any mathematical model we predict. And the title of the paper's fun. It's called Deep Learning Versus Cheap Learning. So there were two sort of punchlines of the paper. One is is that the reason that mathematics doesn't explain the efficiency of neural networks is because there's a higher order of mathematics called physics. And the physics of the underlying data structures determined how efficient you could mine those data using machine learning tools. Much more so than any mathematical modeling. And so the second thing that was a reel from that paper is that the substrate of the data that you're operating on and the natural physics of those data have inherent levels of complexity that determine whether or not a 12th layer of neural net will get you where you want to go really fast, because when you do the modeling, for those math geeks in the audience, a factorial. So if there's 12 layers, there's 12 factorial permutations of different ways you could sequence the learning through those data. When you have 140 layers of a neural net, it's a much, much, much bigger number of permutations and so you end up being hardware-bound. And so, what Max Tegmark basically said is you can determine whether to do deep learning or cheap learning based upon the underlying physics of the data substrates you're operating on and have a good insight into how to optimize your hardware and software approach to that problem. >> So another way to put that is that neural networks represent the world in the way the world is sort of built. >> Exactly. >> It's kind of hierarchical. It's funny because, sort of in retrospect, like oh yeah, that kind of makes sense. But when you're thinking about it mathematically, we're like well, anything... The way a neural can represent any mathematical function, therfore, it's fully general. And that's the way we used to look at it, right? So now we're saying, well actually decomposing the world into different types of features that are layered upon each other is actually a much more efficient, compact representation of the world, right? I think this is actually, precisely the point of kind of what you're getting at. What's really exciting now is that what we were doing before was sort of building these bespoke solutions for different kinds of data. NLP, natural language processing. There's a whole field, 25 plus years of people devoted to figuring out features, figuring out what structures make sense in this particular context. Those didn't carry over at all to computer vision. Didn't carry over at all to time series analysis. Now, with neural networks, we've seen it at Nervana, and now part of Intel, solving customers' problems. We apply a very similar set of techniques across all these different types of data domains and solve them. All data in the real world seems to be hierarchical. You can decompose it into this hierarchy. And it works really well. Our brains are actually general structures. As a neuroscientist, you can look at different parts of your brain and there are differences. Something that takes in visual information, versus auditory information is slightly different but they're much more similar than they are different. So there is something invariant, something very common between all of these different modalities and we're starting to learn that. And this is extremely exciting to me trying to understand the biological machine that is a computer, right? We're figurig it out, right? >> One of the really fun things that Ray Chrisfall likes to talk about is, and it falls in the genre of biomimmicry, and how we actually replicate biologic evolution in our technical solutions so if you look at, and we're beginning to understand more and more how real neural nets work in our cerebral cortex. And it's sort of a pyramid structure so that the first pass of a broad base of analytics, it gets constrained to the next pass, gets constrained to the next pass, which is how information is processed in the brain. So we're discovering increasingly that what we've been evolving towards, in term of architectures of neural nets, is approximating the architecture of the human cortex and the more we understand the human cortex, the more insight we get to how to optimize neural nets, so when you think about it, with millions of years of evolution of how the cortex is structured, it shouldn't be a surprise that the optimization protocols, if you will, in our genetic code are profoundly efficient in how they operate. So there's a real role for looking at biologic evolutionary solutions, vis a vis technical solutions, and there's a friend of mine who worked with who worked with George Church at Harvard and actually published a book on biomimmicry and they wrote the book completely in DNA so if all of you have your home DNA decoder, you can actually read the book on your DNA reader, just kidding. >> There's actually a start up I just saw in the-- >> Read-Write DNA, yeah. >> Actually it's a... He writes something. What was it? (response from crowd member) Yeah, they're basically encoding information in DNA as a storage medium. (laughter) The company, right? >> Yeah, that same friend of mine who coauthored that biomimmicry book in DNA also did the estimate of the density of information storage. So a cubic centimeter of DNA can store an hexabyte of data. I mean that's mind blowing. >> Naveen: Highly done soon. >> Yeah that's amazing. Also you hit upon a really important point there, that one of the things that's changed is... Well, there are two major things that have changed in my perception from let's say five to 10 years ago, when we were using machine learning. You could use data to train models and make predictions to understand complex phenomena. But they had limited utility and the challenge was that if I'm trying to build on these things, I had to do a lot of work up front. It was called feature engineering. I had to do a lot of work to figure out what are the key attributes of that data? What are the 10 or 20 or 100 pieces of information that I should pull out of the data to feed to the model, and then the model can turn it into a predictive machine. And so, what's really exciting about the new generation of machine learning technology, and particularly deep learning, is that it can actually learn from example data those features without you having to do any preprogramming. That's why Naveen is saying you can take the same sort of overall approach and apply it to a bunch of different problems. Because you're not having to fine tune those features. So at the end of the day, the two things that have changed to really enable this evolution is access to more data, and I'd be curious to hear from you where you're seeing data come from, what are the strategies around that. So access to data, and I'm talking millions of examples. So 10,000 examples most times isn't going to cut it. But millions of examples will do it. And then, the other piece is the computing capability to actually take millions of examples and optimize this algorithm in a single lifetime. I mean, back in '91, when I started, we literally would have thousands of examples and it would take overnight to run the thing. So now in the world of millions, and you're putting together all of these combinations, the computing has changed a lot. I know you've made some revolutionary advances in that. But I'm curious about the data. Where are you seeing interesting sources of data for analytics? >> So I do some work in the genomics space and there are more viable permutations of the human genome than there are people who have ever walked the face of the earth. And the polygenic determination of a phenotypic expression translation, what are genome does to us in our physical experience in health and disease is determined by many, many genes and the interaction of many, many genes and how they are up and down regulated. And the complexity of disambiguating which 27 genes are affecting your diabetes and how are they up and down regulated by different interventions is going to be different than his. It's going to be different than his. And we already know that there's four or five distinct genetic subtypes of type II diabetes. So physicians still think there's one disease called type II diabetes. There's actually at least four or five genetic variants that have been identified. And so, when you start thinking about disambiguating, particularly when we don't know what 95 percent of DNA does still, what actually is the underlining cause, it will require this massive capability of developing these feature vectors, sometimes intuiting it, if you will, from the data itself. And other times, taking what's known knowledge to develop some of those feature vectors, and be able to really understand the interaction of the genome and the microbiome and the phenotypic data. So the complexity is high and because the variation complexity is high, you do need these massive members. Now I'm going to make a very personal pitch here. So forgive me, but if any of you have any role in policy at all, let me tell you what's happening right now. The Genomic Information Nondiscrimination Act, so called GINA, written by a friend of mine, passed a number of years ago, says that no one can be discriminated against for health insurance based upon their genomic information. That's cool. That should allow all of you to feel comfortable donating your DNA to science right? Wrong. You are 100% unprotected from discrimination for life insurance, long term care and disability. And it's being practiced legally today and there's legislation in the House, in mark up right now to completely undermine the existing GINA legislation and say that whenever there's another applicable statute like HIPAA, that the GINA is irrelevant, that none of the fines and penalties are applicable at all. So we need a ton of data to be able to operate on. We will not be getting a ton of data to operate on until we have the kind of protection we need to tell people, you can trust us. You can give us your data, you will not be subject to discrimination. And that is not the case today. And it's being further undermined. So I want to make a plea to any of you that have any policy influence to go after that because we need this data to help the understanding of human health and disease and we're not going to get it when people look behind the curtain and see that discrimination is occurring today based upon genetic information. >> Well, I don't like the idea of being discriminated against based on my DNA. Especially given how little we actually know. There's so much complexity in how these things unfold in our own bodies, that I think anything that's being done is probably childishly immature and oversimplifying. So it's pretty rough. >> I guess the translation here is that we're all unique. It's not just a Disney movie. (laughter) We really are. And I think one of the strengths that I'm seeing, kind of going back to the original point, of these new techniques is it's going across different data types. It will actually allow us to learn more about the uniqueness of the individual. It's not going to be just from one data source. They were collecting data from many different modalities. We're collecting behavioral data from wearables. We're collecting things from scans, from blood tests, from genome, from many different sources. The ability to integrate those into a unified picture, that's the important thing that we're getting toward now. That's what I think is going to be super exciting here. Think about it, right. I can tell you to visual a coin, right? You can visualize a coin. Not only do you visualize it. You also know what it feels like. You know how heavy it is. You have a mental model of that from many different perspectives. And if I take away one of those senses, you can still identify the coin, right? If I tell you to put your hand in your pocket, and pick out a coin, you probably can do that with 100% reliability. And that's because we have this generalized capability to build a model of something in the world. And that's what we need to do for individuals is actually take all these different data sources and come up with a model for an individual and you can actually then say what drug works best on this. What treatment works best on this? It's going to get better with time. It's not going to be perfect, because this is what a doctor does, right? A doctor who's very experienced, you're a practicing physician right? Back me up here. That's what you're doing. You basically have some categories. You're taking information from the patient when you talk with them, and you're building a mental model. And you apply what you know can work on that patient, right? >> I don't have clinic hours anymore, but I do take care of many friends and family. (laughter) >> You used to, you used to. >> I practiced for many years before I became a full-time geek. >> I thought you were a recovering geek. >> I am. (laughter) I do more policy now. >> He's off the wagon. >> I just want to take a moment and see if there's anyone from the audience who would like to ask, oh. Go ahead. >> We've got a mic here, hang on one second. >> I have tons and tons of questions. (crosstalk) Yes, so first of all, the microbiome and the genome are really complex. You already hit about that. Yet most of the studies we do are small scale and we have difficulty repeating them from study to study. How are we going to reconcile all that and what are some of the technical hurdles to get to the vision that you want? >> So primarily, it's been the cost of sequencing. Up until a year ago, it's $1000, true cost. Now it's $100, true cost. And so that barrier is going to enable fairly pervasive testing. It's not a real competitive market becaue there's one sequencer that is way ahead of everybody else. So the price is not $100 yet. The cost is below $100. So as soon as there's competition to drive the cost down, and hopefully, as soon as we all have the protection we need against discrimination, as I mentioned earlier, then we will have large enough sample sizes. And so, it is our expectation that we will be able to pool data from local sources. I chair the e-health work group at the Global Alliance for Genomics and Health which is working on this very issue. And rather than pooling all the data into a single, common repository, the strategy, and we're developing our five-year plan in a month in London, but the goal is to have a federation of essentially credentialed data enclaves. That's a formal method. HHS already does that so you can get credentialed to search all the data that Medicare has on people that's been deidentified according to HIPPA. So we want to provide the same kind of service with appropriate consent, at an international scale. And there's a lot of nations that are talking very much about data nationality so that you can't export data. So this approach of a federated model to get at data from all the countries is important. The other thing is a block-chain technology is going to be very profoundly useful in this context. So David Haussler of UC Santa Cruz is right now working on a protocol using an open block-chain, public ledger, where you can put out. So for any typical cancer, you may have a half dozen, what are called sematic variance. Cancer is a genetic disease so what has mutated to cause it to behave like a cancer? And if we look at those biologically active sematic variants, publish them on a block chain that's public, so there's not enough data there to reidentify the patient. But if I'm a physician treating a woman with breast cancer, rather than say what's the protocol for treating a 50-year-old woman with this cell type of cancer, I can say show me all the people in the world who have had this cancer at the age of 50, wit these exact six sematic variants. Find the 200 people worldwide with that. Ask them for consent through a secondary mechanism to donate everything about their medical record, pool that information of the core of 200 that exactly resembles the one sitting in front of me, and find out, of the 200 ways they were treated, what got the best results. And so, that's the kind of future where a distributed, federated architecture will allow us to query and obtain a very, very relevant cohort, so we can basically be treating patients like mine, sitting right in front of me. Same thing applies for establishing research cohorts. There's some very exciting stuff at the convergence of big data analytics, machine learning, and block chaining. >> And this is an area that I'm really excited about and I think we're excited about generally at Intel. They actually have something called the Collaborative Cancer Cloud, which is this kind of federated model. We have three different academic research centers. Each of them has a very sizable and valuable collection of genomic data with phenotypic annotations. So you know, pancreatic cancer, colon cancer, et cetera, and we've actually built a secure computing architecture that can allow a person who's given the right permissions by those organizations to ask a specific question of specific data without ever sharing the data. So the idea is my data's really important to me. It's valuable. I want us to be able to do a study that gets the number from the 20 pancreatic cancer patients in my cohort, up to the 80 that we have in the whole group. But I can't do that if I'm going to just spill my data all over the world. And there are HIPAA and compliance reasons for that. There are business reasons for that. So what we've built at Intel is this platform that allows you to do different kinds of queries on this genetic data. And reach out to these different sources without sharing it. And then, the work that I'm really involved in right now and that I'm extremely excited about... This also touches on something that both of you said is it's not sufficient to just get the genome sequences. You also have to have the phenotypic data. You have to know what cancer they've had. You have to know that they've been treated with this drug and they've survived for three months or that they had this side effect. That clinical data also needs to be put together. It's owned by other organizations, right? Other hospitals. So the broader generalization of the Collaborative Cancer Cloud is something we call the data exchange. And it's a misnomer in a sense that we're not actually exchanging data. We're doing analytics on aggregated data sets without sharing it. But it really opens up a world where we can have huge populations and big enough amounts of data to actually train these models and draw the thread in. Of course, that really then hits home for the techniques that Nervana is bringing to the table, and of course-- >> Stanford's one of your academic medical centers? >> Not for that Collaborative Cancer Cloud. >> The reason I mentioned Standford is because the reason I'm wearing this FitBit is because I'm a research subject at Mike Snyder's, the chair of genetics at Stanford, IPOP, intrapersonal omics profile. So I was fully sequenced five years ago and I get four full microbiomes. My gut, my mouth, my nose, my ears. Every three months and I've done that for four years now. And about a pint of blood. And so, to your question of the density of data, so a lot of the problem with applying these techniques to health care data is that it's basically a sparse matrix and there's a lot of discontinuities in what you can find and operate on. So what Mike is doing with the IPOP study is much the same as you described. Creating a highly dense longitudinal set of data that will help us mitigate the sparse matrix problem. (low volume response from audience member) Pardon me. >> What's that? (low volume response) (laughter) >> Right, okay. >> John: Lost the school sample. That's got to be a new one I've heard now. >> Okay, well, thank you so much. That was a great question. So I'm going to repeat this and ask if there's another question. You want to go ahead? >> Hi, thanks. So I'm a journalist and I report a lot on these neural networks, a system that's beter at reading mammograms than your human radiologists. Or a system that's better at predicting which patients in the ICU will get sepsis. These sort of fascinating academic studies that I don't really see being translated very quickly into actual hospitals or clinical practice. Seems like a lot of the problems are regulatory, or liability, or human factors, but how do you get past that and really make this stuff practical? >> I think there's a few things that we can do there and I think the proof points of the technology are really important to start with in this specific space. In other places, sometimes, you can start with other things. But here, there's a real confidence problem when it comes to health care, and for good reason. We have doctors trained for many, many years. School and then residencies and other kinds of training. Because we are really, really conservative with health care. So we need to make sure that technology's well beyond just the paper, right? These papers are proof points. They get people interested. They even fuel entire grant cycles sometimes. And that's what we need to happen. It's just an inherent problem, its' going to take a while. To get those things to a point where it's like well, I really do trust what this is saying. And I really think it's okay to now start integrating that into our standard of care. I think that's where you're seeing it. It's frustrating for all of us, believe me. I mean, like I said, I think personally one of the biggest things, I want to have an impact. Like when I go to my grave, is that we used machine learning to improve health care. We really do feel that way. But it's just not something we can do very quickly and as a business person, I don't actually look at those use cases right away because I know the cycle is just going to be longer. >> So to your point, the FDA, for about four years now, has understood that the process that has been given to them by their board of directors, otherwise known as Congress, is broken. And so they've been very actively seeking new models of regulation and what's really forcing their hand is regulation of devices and software because, in many cases, there are black box aspects of that and there's a black box aspect to machine learning. Historically, Intel and others are making inroads into providing some sort of traceability and transparency into what happens in that black box rather than say, overall we get better results but once in a while we kill somebody. Right? So there is progress being made on that front. And there's a concept that I like to use. Everyone knows Ray Kurzweil's book The Singularity Is Near? Well, I like to think that diadarity is near. And the diadarity is where you have human transparency into what goes on in the black box and so maybe Bob, you want to speak a little bit about... You mentioned that, in a prior discussion, that there's some work going on at Intel there. >> Yeah, absolutely. So we're working with a number of groups to really build tools that allow us... In fact Naveen probably can talk in even more detail than I can, but there are tools that allow us to actually interrogate machine learning and deep learning systems to understand, not only how they respond to a wide variety of situations but also where are there biases? I mean, one of the things that's shocking is that if you look at the clinical studies that our drug safety rules are based on, 50 year old white guys are the peak of that distribution, which I don't see any problem with that, but some of you out there might not like that if you're taking a drug. So yeah, we want to understand what are the biases in the data, right? And so, there's some new technologies. There's actually some very interesting data-generative technologies. And this is something I'm also curious what Naveen has to say about, that you can generate from small sets of observed data, much broader sets of varied data that help probe and fill in your training for some of these systems that are very data dependent. So that takes us to a place where we're going to start to see deep learning systems generating data to train other deep learning systems. And they start to sort of go back and forth and you start to have some very nice ways to, at least, expose the weakness of these underlying technologies. >> And that feeds back to your question about regulatory oversight of this. And there's the fascinating, but little known origin of why very few women are in clinical studies. Thalidomide causes birth defects. So rather than say pregnant women can't be enrolled in drug trials, they said any woman who is at risk of getting pregnant cannot be enrolled. So there was actually a scientific meritorious argument back in the day when they really didn't know what was going to happen post-thalidomide. So it turns out that the adverse, unintended consequence of that decision was we don't have data on women and we know in certain drugs, like Xanax, that the metabolism is so much slower, that the typical dosing of Xanax is women should be less than half of that for men. And a lot of women have had very serious adverse effects by virtue of the fact that they weren't studied. So the point I want to illustrate with that is that regulatory cycles... So people have known for a long time that was like a bad way of doing regulations. It should be changed. It's only recently getting changed in any meaningful way. So regulatory cycles and legislative cycles are incredibly slow. The rate of exponential growth in technology is exponential. And so there's impedance mismatch between the cycle time for regulation cycle time for innovation. And what we need to do... I'm working with the FDA. I've done four workshops with them on this very issue. Is that they recognize that they need to completely revitalize their process. They're very interested in doing it. They're not resisting it. People think, oh, they're bad, the FDA, they're resisting. Trust me, there's nobody on the planet who wants to revise these review processes more than the FDA itself. And so they're looking at models and what I recommended is global cloud sourcing and the FDA could shift from a regulatory role to one of doing two things, assuring the people who do their reviews are competent, and assuring that their conflicts of interest are managed, because if you don't have a conflict of interest in this very interconnected space, you probably don't know enough to be a reviewer. So there has to be a way to manage the conflict of interest and I think those are some of the keypoints that the FDA is wrestling with because there's type one and type two errors. If you underregulate, you end up with another thalidomide and people born without fingers. If you overregulate, you prevent life saving drugs from coming to market. So striking that balance across all these different technologies is extraordinarily difficult. If it were easy, the FDA would've done it four years ago. It's very complicated. >> Jumping on that question, so all three of you are in some ways entrepreneurs, right? Within your organization or started companies. And I think it would be good to talk a little bit about the business opportunity here, where there's a huge ecosystem in health care, different segments, biotech, pharma, insurance payers, etc. Where do you see is the ripe opportunity or industry, ready to really take this on and to make AI the competitive advantage. >> Well, the last question also included why aren't you using the result of the sepsis detection? We do. There were six or seven published ways of doing it. We did our own data, looked at it, we found a way that was superior to all the published methods and we apply that today, so we are actually using that technology to change clinical outcomes. As far as where the opportunities are... So it's interesting. Because if you look at what's going to be here in three years, we're not going to be using those big data analytics models for sepsis that we are deploying today, because we're just going to be getting a tiny aliquot of blood, looking for the DNA or RNA of any potential infection and we won't have to infer that there's a bacterial infection from all these other ancillary, secondary phenomenon. We'll see if the DNA's in the blood. So things are changing so fast that the opportunities that people need to look for are what are generalizable and sustainable kind of wins that are going to lead to a revenue cycle that are justified, a venture capital world investing. So there's a lot of interesting opportunities in the space. But I think some of the biggest opportunities relate to what Bob has talked about in bringing many different disparate data sources together and really looking for things that are not comprehensible in the human brain or in traditional analytic models. >> I think we also got to look a little bit beyond direct care. We're talking about policy and how we set up standards, these kinds of things. That's one area. That's going to drive innovation forward. I completely agree with that. Direct care is one piece. How do we scale out many of the knowledge kinds of things that are embedded into one person's head and get them out to the world, democratize that. Then there's also development. The underlying technology's of medicine, right? Pharmaceuticals. The traditional way that pharmaceuticals is developed is actually kind of funny, right? A lot of it was started just by chance. Penicillin, a very famous story right? It's not that different today unfortunately, right? It's conceptually very similar. Now we've got more science behind it. We talk about domains and interactions, these kinds of things but fundamentally, the problem is what we in computer science called NP hard, it's too difficult to model. You can't solve it analytically. And this is true for all these kinds of natural sorts of problems by the way. And so there's a whole field around this, molecular dynamics and modeling these sorts of things, that are actually being driven forward by these AI techniques. Because it turns out, our brain doesn't do magic. It actually doesn't solve these problems. It approximates them very well. And experience allows you to approximate them better and better. Actually, it goes a little bit to what you were saying before. It's like simulations and forming your own networks and training off each other. There are these emerging dynamics. You can simulate steps of physics. And you come up with a system that's much too complicated to ever solve. Three pool balls on a table is one such system. It seems pretty simple. You know how to model that, but it actual turns out you can't predict where a balls going to be once you inject some energy into that table. So something that simple is already too complex. So neural network techniques actually allow us to start making those tractable. These NP hard problems. And things like molecular dynamics and actually understanding how different medications and genetics will interact with each other is something we're seeing today. And so I think there's a huge opportunity there. We've actually worked with customers in this space. And I'm seeing it. Like Rosch is acquiring a few different companies in space. They really want to drive it forward, using big data to drive drug development. It's kind of counterintuitive. I never would've thought it had I not seen it myself. >> And there's a big related challenge. Because in personalized medicine, there's smaller and smaller cohorts of people who will benefit from a drug that still takes two billion dollars on average to develop. That is unsustainable. So there's an economic imperative of overcoming the cost and the cycle time for drug development. >> I want to take a go at this question a little bit differently, thinking about not so much where are the industry segments that can benefit from AI, but what are the kinds of applications that I think are most impactful. So if this is what a skilled surgeon needs to know at a particular time to care properly for a patient, this is where most, this area here, is where most surgeons are. They are close to the maximum knowledge and ability to assimilate as they can be. So it's possible to build complex AI that can pick up on that one little thing and move them up to here. But it's not a gigantic accelerator, amplifier of their capability. But think about other actors in health care. I mentioned a couple of them earlier. Who do you think the least trained actor in health care is? >> John: Patients. >> Yes, the patients. The patients are really very poorly trained, including me. I'm abysmal at figuring out who to call and where to go. >> Naveen: You know as much the doctor right? (laughing) >> Yeah, that's right. >> My doctor friends always hate that. Know your diagnosis, right? >> Yeah, Dr. Google knows. So the opportunities that I see that are really, really exciting are when you take an AI agent, like sometimes I like to call it contextually intelligent agent, or a CIA, and apply it to a problem where a patient has a complex future ahead of them that they need help navigating. And you use the AI to help them work through. Post operative. You've got PT. You've got drugs. You've got to be looking for side effects. An agent can actually help you navigate. It's like your own personal GPS for health care. So it's giving you the inforamation that you need about you for your care. That's my definition of Precision Medicine. And it can include genomics, of course. But it's much bigger. It's that broader picture and I think that a sort of agent way of thinking about things and filling in the gaps where there's less training and more opportunity, is very exciting. >> Great start up idea right there by the way. >> Oh yes, right. We'll meet you all out back for the next start up. >> I had a conversation with the head of the American Association of Medical Specialties just a couple of days ago. And what she was saying, and I'm aware of this phenomenon, but all of the medical specialists are saying, you're killing us with these stupid board recertification trivia tests that you're giving us. So if you're a cardiologist, you have to remember something that happens in one in 10 million people, right? And they're saying that irrelevant anymore, because we've got advanced decision support coming. We have these kinds of analytics coming. Precisely what you're saying. So it's human augmentation of decision support that is coming at blazing speed towards health care. So in that context, it's much more important that you have a basic foundation, you know how to think, you know how to learn, and you know where to look. So we're going to be human-augmented learning systems much more so than in the past. And so the whole recertification process is being revised right now. (inaudible audience member speaking) Speak up, yeah. (person speaking) >> What makes it fathomable is that you can-- (audience member interjects inaudibly) >> Sure. She was saying that our brain is really complex and large and even our brains don't know how our brains work, so... are there ways to-- >> What hope do we have kind of thing? (laughter) >> It's a metaphysical question. >> It circles all the way down, exactly. It's a great quote. I mean basically, you can decompose every system. Every complicated system can be decomposed into simpler, emergent properties. You lose something perhaps with each of those, but you get enough to actually understand most of the behavior. And that's really how we understand the world. And that's what we've learned in the last few years what neural network techniques can allow us to do. And that's why our brain can understand our brain. (laughing) >> Yeah, I'd recommend reading Chris Farley's last book because he addresses that issue in there very elegantly. >> Yeah we're seeing some really interesting technologies emerging right now where neural network systems are actually connecting other neural network systems in networks. You can see some very compelling behavior because one of the things I like to distinguish AI versus traditional analytics is we used to have question-answering systems. I used to query a database and create a report to find out how many widgets I sold. Then I started using regression or machine learning to classify complex situations from this is one of these and that's one of those. And then as we've moved more recently, we've got these AI-like capabilities like being able to recognize that there's a kitty in the photograph. But if you think about it, if I were to show you a photograph that happened to have a cat in it, and I said, what's the answer, you'd look at me like, what are you talking about? I have to know the question. So where we're cresting with these connected sets of neural systems, and with AI in general, is that the systems are starting to be able to, from the context, understand what the question is. Why would I be asking about this picture? I'm a marketing guy, and I'm curious about what Legos are in the thing or what kind of cat it is. So it's being able to ask a question, and then take these question-answering systems, and actually apply them so that's this ability to understand context and ask questions that we're starting to see emerge from these more complex hierarchical neural systems. >> There's a person dying to ask a question. >> Sorry. You have hit on several different topics that all coalesce together. You mentioned personalized models. You mentioned AI agents that could help you as you're going through a transitionary period. You mentioned data sources, especially across long time periods. Who today has access to enough data to make meaningful progress on that, not just when you're dealing with an issue, but day-to-day improvement of your life and your health? >> Go ahead, great question. >> That was a great question. And I don't think we have a good answer to it. (laughter) I'm sure John does. Well, I think every large healthcare organization and various healthcare consortiums are working very hard to achieve that goal. The problem remains in creating semantic interoperatability. So I spent a lot of my career working on semantic interoperatability. And the problem is that if you don't have well-defined, or self-defined data, and if you don't have well-defined and documented metadata, and you start operating on it, it's real easy to reach false conclusions and I can give you a classic example. It's well known, with hundreds of studies looking at when you give an antibiotic before surgery and how effective it is in preventing a post-op infection. Simple question, right? So most of the literature done prosectively was done in institutions where they had small sample sizes. So if you pool that, you get a little bit more noise, but you get a more confirming answer. What was done at a very large, not my own, but a very large institution... I won't name them for obvious reasons, but they pooled lots of data from lots of different hospitals, where the data definitions and the metadata were different. Two examples. When did they indicate the antibiotic was given? Was it when it was ordered, dispensed from the pharmacy, delivered to the floor, brought to the bedside, put in the IV, or the IV starts flowing? Different hospitals used a different metric of when it started. When did surgery occur? When they were wheeled into the OR, when they were prepped and drapped, when the first incision occurred? All different. And they concluded quite dramatically that it didn't matter when you gave the pre-op antibiotic and whether or not you get a post-op infection. And everybody who was intimate with the prior studies just completely ignored and discounted that study. It was wrong. And it was wrong because of the lack of commonality and the normalization of data definitions and metadata definitions. So because of that, this problem is much more challenging than you would think. If it were so easy as to put all these data together and operate on it, normalize and operate on it, we would've done that a long time ago. It's... Semantic interoperatability remains a big problem and we have a lot of heavy lifting ahead of us. I'm working with the Global Alliance, for example, of Genomics and Health. There's like 30 different major ontologies for how you represent genetic information. And different institutions are using different ones in different ways in different versions over different periods of time. That's a mess. >> Our all those issues applicable when you're talking about a personalized data set versus a population? >> Well, so N of 1 studies and single-subject research is an emerging field of statistics. So there's some really interesting new models like step wedge analytics for doing that on small sample sizes, recruiting people asynchronously. There's single-subject research statistics. You compare yourself with yourself at a different point in time, in a different context. So there are emerging statistics to do that and as long as you use the same sensor, you won't have a problem. But people are changing their remote sensors and you're getting different data. It's measured in different ways with different sensors at different normalization and different calibration. So yes. It even persists in the N of 1 environment. >> Yeah, you have to get started with a large N that you can apply to the N of 1. I'm actually going to attack your question from a different perspective. So who has the data? The millions of examples to train a deep learning system from scratch. It's a very limited set right now. Technology such as the Collaborative Cancer Cloud and The Data Exchange are definitely impacting that and creating larger and larger sets of critical mass. And again, not withstanding the very challenging semantic interoperability questions. But there's another opportunity Kay asked about what's changed recently. One of the things that's changed in deep learning is that we now have modules that have been trained on massive data sets that are actually very smart as certain kinds of problems. So, for instance, you can go online and find deep learning systems that actually can recognize, better than humans, whether there's a cat, dog, motorcycle, house, in a photograph. >> From Intel, open source. >> Yes, from Intel, open source. So here's what happens next. Because most of that deep learning system is very expressive. That combinatorial mixture of features that Naveen was talking about, when you have all these layers, there's a lot of features there. They're actually very general to images, not just finding cats, dogs, trees. So what happens is you can do something called transfer learning, where you take a small or modest data set and actually reoptimize it for your specific problem very, very quickly. And so we're starting to see a place where you can... On one end of the spectrum, we're getting access to the computing capabilities and the data to build these incredibly expressive deep learning systems. And over here on the right, we're able to start using those deep learning systems to solve custom versions of problems. Just last weekend or two weekends ago, in 20 minutes, I was able to take one of those general systems and create one that could recognize all different kinds of flowers. Very subtle distinctions, that I would never be able to know on my own. But I happen to be able to get the data set and literally, it took 20 minutes and I have this vision system that I could now use for a specific problem. I think that's incredibly profound and I think we're going to see this spectrum of wherever you are in your ability to get data and to define problems and to put hardware in place to see really neat customizations and a proliferation of applications of this kind of technology. >> So one other trend I think, I'm very hopeful about it... So this is a hard problem clearly, right? I mean, getting data together, formatting it from many different sources, it's one of these things that's probably never going to happen perfectly. But one trend I think that is extremely hopeful to me is the fact that the cost of gathering data has precipitously dropped. Building that thing is almost free these days. I can write software and put it on 100 million cell phones in an instance. You couldn't do that five years ago even right? And so, the amount of information we can gain from a cell phone today has gone up. We have more sensors. We're bringing online more sensors. People have Apple Watches and they're sending blood data back to the phone, so once we can actually start gathering more data and do it cheaper and cheaper, it actually doesn't matter where the data is. I can write my own app. I can gather that data and I can start driving the correct inferences or useful inferences back to you. So that is a positive trend I think here and personally, I think that's how we're going to solve it, is by gathering from that many different sources cheaply. >> Hi, my name is Pete. I've very much enjoyed the conversation so far but I was hoping perhaps to bring a little bit more focus into Precision Medicine and ask two questions. Number one, how have you applied the AI technologies as you're emerging so rapidly to your natural language processing? I'm particularly interested in, if you look at things like Amazon Echo or Siri, or the other voice recognition systems that are based on AI, they've just become incredibly accurate and I'm interested in specifics about how I might use technology like that in medicine. So where would I find a medical nomenclature and perhaps some reference to a back end that works that way? And the second thing is, what specifically is Intel doing, or making available? You mentioned some open source stuff on cats and dogs and stuff but I'm the doc, so I'm looking at the medical side of that. What are you guys providing that would allow us who are kind of geeks on the software side, as well as being docs, to experiment a little bit more thoroughly with AI technology? Google has a free AI toolkit. Several other people have come out with free AI toolkits in order to accelerate that. There's special hardware now with graphics, and different processors, hitting amazing speeds. And so I was wondering, where do I go in Intel to find some of those tools and perhaps learn a bit about the fantastic work that you guys are already doing at Kaiser? >> Let me take that first part and then we'll be able to talk about the MD part. So in terms of technology, this is what's extremely exciting now about what Intel is focusing on. We're providing those pieces. So you can actually assemble and build the application. How you build that application specific for MDs and the use cases is up to you or the one who's filling out the application. But we're going to power that technology for multiple perspectives. So Intel is already the main force behind The Data Center, right? Cloud computing, all this is already Intel. We're making that extremely amenable to AI and setting the standard for AI in the future, so we can do that from a number of different mechanisms. For somebody who wants to develop an application quickly, we have hosted solutions. Intel Nervana is kind of the brand for these kinds of things. Hosted solutions will get you going very quickly. Once you get to a certain level of scale, where costs start making more sense, things can be bought on premise. We're supplying that. We're also supplying software that makes that transition essentially free. Then taking those solutions that you develop in the cloud, or develop in The Data Center, and actually deploying them on device. You want to write something on your smartphone or PC or whatever. We're actually providing those hooks as well, so we want to make it very easy for developers to take these pieces and actually build solutions out of them quickly so you probably don't even care what hardware it's running on. You're like here's my data set, this is what I want to do. Train it, make it work. Go fast. Make my developers efficient. That's all you care about, right? And that's what we're doing. We're taking it from that point at how do we best do that? We're going to provide those technologies. In the next couple of years, there's going to be a lot of new stuff coming from Intel. >> Do you want to talk about AI Academy as well? >> Yeah, that's a great segway there. In addition to this, we have an entire set of tutorials and other online resources and things we're going to be bringing into the academic world for people to get going quickly. So that's not just enabling them on our tools, but also just general concepts. What is a neural network? How does it work? How does it train? All of these things are available now and we've made a nice, digestible class format that you can actually go and play with. >> Let me give a couple of quick answers in addition to the great answers already. So you're asking why can't we use medical terminology and do what Alexa does? Well, no, you may not be aware of this, but Andrew Ian, who was the AI guy at Google, who was recruited by Google, they have a medical chat bot in China today. I don't speak Chinese. I haven't been able to use it yet. There are two similar initiatives in this country that I know of. There's probably a dozen more in stealth mode. But Lumiata and Health Cap are doing chat bots for health care today, using medical terminology. You have the compound problem of semantic normalization within language, compounded by a cross language. I've done a lot of work with an international organization called Snowmed, which translates medical terminology. So you're aware of that. We can talk offline if you want, because I'm pretty deep into the semantic space. >> Go google Intel Nervana and you'll see all the websites there. It's intel.com/ai or nervanasys.com. >> Okay, great. Well this has been fantastic. I want to, first of all, thank all the people here for coming and asking great questions. I also want to thank our fantastic panelists today. (applause) >> Thanks, everyone. >> Thank you. >> And lastly, I just want to share one bit of information. We will have more discussions on AI next Tuesday at 9:30 AM. Diane Bryant, who is our general manager of Data Centers Group will be here to do a keynote. So I hope you all get to join that. Thanks for coming. (applause) (light electronic music)

Published Date : Mar 12 2017

SUMMARY :

And I'm excited to share with you He is the VP and general manager for the And it's pretty obvious that most of the useful data in that the technologies that we were developing So the mission is really to put and analyze it so you can actually understand So the field of microbiomics that I referred to earlier, so that you can think about it. is that the substrate of the data that you're operating on neural networks represent the world in the way And that's the way we used to look at it, right? and the more we understand the human cortex, What was it? also did the estimate of the density of information storage. and I'd be curious to hear from you And that is not the case today. Well, I don't like the idea of being discriminated against and you can actually then say what drug works best on this. I don't have clinic hours anymore, but I do take care of I practiced for many years I do more policy now. I just want to take a moment and see Yet most of the studies we do are small scale And so that barrier is going to enable So the idea is my data's really important to me. is much the same as you described. That's got to be a new one I've heard now. So I'm going to repeat this and ask Seems like a lot of the problems are regulatory, because I know the cycle is just going to be longer. And the diadarity is where you have and deep learning systems to understand, And that feeds back to your question about regulatory and to make AI the competitive advantage. that the opportunities that people need to look for to what you were saying before. of overcoming the cost and the cycle time and ability to assimilate Yes, the patients. Know your diagnosis, right? and filling in the gaps where there's less training We'll meet you all out back for the next start up. And so the whole recertification process is being are there ways to-- most of the behavior. because he addresses that issue in there is that the systems are starting to be able to, You mentioned AI agents that could help you So most of the literature done prosectively So there are emerging statistics to do that that you can apply to the N of 1. and the data to build these And so, the amount of information we can gain And the second thing is, what specifically is Intel doing, and the use cases is up to you that you can actually go and play with. You have the compound problem of semantic normalization all the websites there. I also want to thank our fantastic panelists today. So I hope you all get to join that.

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Brian Andrews, Stone Brewing | ServiceNow Knowledge16


 

live from Las Vegas it's the cute covering knowledge 16 brought to you by service now hear your host dave vellante and Jeff Frick we're back this is the cube silicon angles flagship production we go out to the events we extract the signal from the noise the signal here at servicenow knowledge 16 is the extension of service management across the enterprise Brian Andrews is here is a vice president of IT it's stone brewing cube alum bride great to see you again thank you it's great to be here nice to see you guys another knowledge you know I thought happened a good energy this year yeah you know I spent third knowledge how's this week been for you oh it's a blast yeah incredible energy and growth and excitement from the company the partners it's been fun so third nology that service now for two years yeah right and so what the first knowledge was sort of come and kicking yeah exactly talking all the customers is this stuff Rio exactly last year we got to speak and this year were in the customer showcase which is new one of four and telling our story about what we did and meeting other customers and partners it's fun so give us the update what's the story um you guys are growing yeah yeah so stone brewing we're the 10th largest craft beer company in the country and growing double-digit growth so yeah we're now opening a second brewery in Richmond Virginia and a third in Berlin Germany doing two at the same time which is pretty nuts for us it's a du Bois so it's a large focus for the company we're actually the first American craft brew company to open a brewery anywhere in Europe and to operate it we're on right to Berlin and in Germany hell with us I know right right into the fire I doubt well I talk about that business decision to go into Germany I mean beer central I know I know well crap beer starting to really take off in Europe and we were looking at sites all through Europe and really fell in love with this property in brillion it's a old gas works facility brick a neat place for garden inside it's just really a neat place but the crappier movements has a lot of energy there and we feel like that can be our European hub to brew and distribute throughout Europe so it's a great spot a great place to come visit and spend the day and enjoy the gardens and that's gonna be a lot of time we have a really a large bistro going in as well so it could be a place you want to stay and hang all day yeah girls that's right that's right and house I'm just curious we don't find you know kind of the German purity laws are there special you know Germany's a very special place to do business for a whole lot of reasons HR reasons and data privacy reasons and this that and the other from the brewery perspective you know we hear about their purity laws do you have to you have to follow those is your new animal as an American craft beer manufacturer how does that work well so most of our beer that we do the core beers they do fit right into that our stone IPA arrogant bastards they fit in but we do a lot that do not fit in because we add in espresso or tangerine or good stuff like that so we're purposely going to be knocking down that bureaucracy and being rebellious we had a event last week where we served only beers that did not comply with the law true to our culture were rebels and it's exciting for us so i have to say i mean german beer is special I'd consume a lot of German of year in my day and somehow the next day you just feel great yeah absolutely is that the experience with stone yeah yeah it's gonna be you know I think a new to get the strong you know bitter forward hot forward IPAs that we serve will be different that's awesome now you guys you find you saying brought in service now from the business side yeah first we did an NIT but you but you led that acquisition so two years ago we were looking at putting in a set of systems for the business each group had their own needs and they had selected systems they want to bring in the brew ops maintenance was number one that we needed to serve as a use case so the demand was really growing for our beer as it's been we need to keep up with the demand and so we can't have the brewing and down we were turning to a 24-7 operation and the brewery anytime a piece of equipment was down we're not getting beer to our fans I'm not serving our customers so we we needed something for planned maintenance to keep that equipment rolling facilities wanted something as well for maintaining the facilities and HVAC units and all that safety I wanted something for reporting incidents they were all all those groups were outlook and excel and so they needed a system they didn't have one we had some project management needs in our marketing group and of course I T wanted a great system too so we looked at those and said we can collapse all these down into one system with service now because in the end they had a common set of requirements they wanted workflow and reporting and visibility work order management so we did some proof of concepts and they bought in and we deployed service now to the business first because they had nothing at least I t had something it was antiquated we had something so we serve we serve them first and so you're one was all about putting those platforms in place to crawl walk and then you're too we're optimizing and now we report some with some terrific results that have come out now by using it I get a triple it and take it overseas no you go right straight to the run that's right that's right and fly haha so as you grow what role do you see service now playing I mean have you been able to sort of sense or measure the productivity impacts and we've had some great results that come out of this so our brewing department as I said they need to keep that equipment rolling any downtime was hurting us we cut the downtime in half by using planned maintenance and so we use not only the corrective work orders but planning's we have 2200 items from the brewery and packaging in our cmdb we're unplanned maintenance against those now half of the work orders that were completing our plan preventative in nature those were a very small percentage earlier it was more reactive and corrective moving to planned we're more on top of things more proactive and the equipment's up and running longer so she's meant to the CMDB so you if you've got a single cmdb or you there we do yeah single cmdb for all the brewing and packaging equipment and it's all as a nice data hierarchy so we can know that it's the escondido brewery it's brewhouse one and it's the latter ton and that has valves and pumps and sensors now those items might be used at other pieces of equipment too so we can put those assign them to different items in the CMDB but it's all in there and organized and we can you know see how we're doing on cost control and when we need to replace equipment or maintain it and on the preventative is it implementing you know suggested best practices by the manufacturer of those components or did you guys come up with your own kind of maintenance schedule based on operating experience etc yeah primarily from the maintenance from the manufacturer so we have those in is knowledge articles as well and then week but we have around procedures that we also would put in there and those those are put through in the work order so the technicians can see those and then one thing that's really nice is when we have down time in the brewery for maybe the brewing team is doing training we can see all the planned maintenance coming up and accelerate some so we may have something for next week we can move it up by a few days or something we may want to delay so we can have less downtime and group it together and do that maintenance all at once what kind of modifications have you did you have to make or did you have to make bringing in service now well we were a little on the bleeding edge in some cases a couple years ago as we were putting in the facilities maintenance and the planned maintenance so that was just starting to come out with service now so we had to build some custom tables and are we want to make sure it made sense for the the context so we had crafting assets and crafting systems those kinds of things so the business contact makes sense but those are now coming in out of the box so we're starting to pull back on the customization so it was not too bad a few things now as we excited the facilities and safety we want to make sure we could tag items if there's a leaking valve or exposed why are those kinds of things we can tag it as a facilities issue a brewing ops issue but also note it as a safety issue Safety's big it's down we're going to make sure it's a safety safe environment for our team we've cut injuries in half by having a focus on people and training the processes but also having this too well now to make all the issues visible and real-time so we're having a hundred percent increase in safety issues reported to us so we can see more they were out there before and weren't being reported or lost an email in Excel so we're seeing those now more proactive fixing and cut injuries in half we're really proud of that talk about the process behind that because we always talk about the you know the people process technology technologies one piece a fool with a tool you have blob of ulva all the little idioms but you're using service now as a platform to enter those incidents those safety incidents but somebody's got to actually do that right so then is it the person who got injured and what's the incentive for them doing that or explain the process behind that while safety is woven into our culture so we want to make sure day one everyone knows that's critical for us we want to leave as safe as healthy as you were when you started your day so what we have is that that form is available through our Service Catalog along with IT requests facilities request burry there's a safety incident you can report those come through from the team member that saw it so it could be the person that experienced it or someone who saw something and maybe they're working at the packaging line and they see something that could be an issue so those those could be sent through easily on a tablet or from their workstations and then the safety manager gets alerted to that works the q's runs the reports passes it to who's in charge it may be fixed by the facility's team or an engineer so they pass those tickets along that's a real plus for us having that on one system because originally the brewing folks wanted their system they were used to and that was different than what facilities had used before or safety in their previous companies but bringing it all together in one they can pass those tickets long and tracking a lot easier in one system then you're able to identify commonalities and an attack like they showed this morning's keynote the big red box you know that's right and so you were able to drill down into those and then try to put in new processes yeah remedi eight and of course all the categories what types of injuries are happening you can focus on the top ones you know is it slip and falls or lifting or forklift and those tie into then training and certification and getting people recertified so it starts the tide of learning management program as well but the other thing we hear over and over is that in the the implementation and execution with service and out and in department a and then it integrates over to b c and d and they start to say hey we want to do this two of every are you seeing a proliferation beyond kind of what your core initial delivery was oh absolutely yeah people are there's a conga line we like to say people waiting to get on our next is going to be project management for getting a new beer released so that's a seven month process or so to get from concept to actually getting the beer out the door and so we're going to be putting that all in service now for project management and having those tasks visible for everyone involved it's a really cross-functional effort to get a beer released and many different groups have to collaborate and making that visible in a single place single plan having dependencies in there and what we love about the project management suite is that the work being done is in the project plan but it's also the tasks that could assign the people to do the work and if they're getting production support or incidents that come through they can see that and there my work use along with their project work all in one place so we're really excited about putting in project management ago what are you using today for project management well for that new beer process that's a lot of Excel spreadsheets and email some document word docs those kinds of things but we have MS project and project server that we're using for construction projects but there's a lot of manual work that goes with that yet will you and have you when we will start with have you when you brought in service now were you able to retire some systems did you get rid of stuff well for IT we had a system it was the tracking system from BMC so that's one we wanted to replace so we're rolling it out for IT was a big win and that's now gotten pretty far wording incidents and change we'd like to get into problem and really start to mature that but we put the business first so I t's taking the backseat on resources but it's definitely we're well past where we were before so we'll be putting the assets in the database for IT as we've done for the brewing equipment and the facilities equipment and really build out IT ahead but ms project will definitely be retired as you move and most of the other ones the media department has a system they used called a sauna and they use that for project management that will also go when we have the new beer system getting launched with project management do you how do you deal with the organization or is their organizational friction people say want to hang on to the last user ah the other stretcher right right how do you deal with that ah well so most of the folks were using outlook and excel so those are pretty easy they really they needed something and didn't have it so those were easier wins but you know there's some the change management interesting because when you look in the magic quadrant you know what's the best maintenance management systems or project management systems and service now yet isn't out there right because it's the best in service management but getting people to see that it can also be a terrific system for project management or maintenance is a bit of a stretch right so you have to show them really well what is it you really need what are those requirements so let me show you so we've done some proof of concepts and that's been helpful to get people to see as well and believe because they see it as an IT system mostly when they go look it up but we've shown what we're doing and they get it it's exciting so we started last year we talked about time to value when we sort of joked time to beer right have you been able to actually quantify that do you see faster time to beer well it's like having that brewery equipment up and running has been big for us and cutting that in half of the down time we're getting the beer out the door so that has been the biggest win for us really I think with the seven-month new beer release process although cutting that time down isn't the number one driver of that it's more about getting it visible and collaboration and people working Heather I think that that's will be pleasantly surprised with how that's going to decrease so give us the road map over the next 12 12 months what do you be working on what's what's exciting you yeah so a couple of big things so we'll be doing that new beer project management we're also gonna be integrating with our ERP system so for the team that's getting those that maintenance requests in for the brewery they want to get those parts consumed from our European get the parts in we can track the total cost of the maintenance that's going on but also trigger reorders for the parts based on min values in our ERP so that'll be a nice integration will do the new beer and then we want to get IT mature through the IT Service Management and we're seeing so many great things with that performance analytics that's exciting to us because we're getting a lot of data good operational reports but we'd love to get some of that predictive business intelligence coming so those are a couple areas we're really looking at this year and I think also making take advantage of that the tools to make the user interface really nice-looking will be great so our service portal Service Catalog has a lot of great items on there but it doesn't look that great yes we're gonna make it look slick with some of the new tools and I guess helsinki's got some really good so you service now for that ui/ux yeah and yep NP you say bringing forth part parts of Helsinki yeah yeah so we're upgrading later this summer we're moving to Geneva in a couple of weeks and then we'll be really focusing later in the summer and making that service catalogue look good now stones got some beautiful imagery we have great shots of the beer and our facilities really great external when people see stone has really just terrific images and videos we want to make that look as good on the inside as it does on the outside for a fan so people come in and join the company and see how good we are on the inside too that's important to us so who does that beautification do you have a UI UX team that does that or is it just what you guys are pretty small team only 17 and IT that take care of a thousand team members so we have we're stretched pretty thin we have a terrific system administrator who also does development you and another gentleman that works on our websites so I think collaborating together and the tools that are available I think we'll be able to make it look good internally and we feel you have some great partners as well awesome yeah all right Brian listen thanks for coming back to the the cube and sharing your stories it's we love having stone brewing on any time so you'll appreciate it thank you very much guys appreciate being here logo all right I keep right there buddy right the cube would be back right after this at knowledge 16 Vegas right back every once in a while

Published Date : May 19 2016

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