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Bassam Tabbara, Upbound | CloudNativeSecurityCon 23


 

(upbeat music) >> Hello and welcome back to theCUBE's coverage of Cloud Native SecurityCon North America 2023. Its first inaugural event. It's theCUBE's coverage. We were there at the first event for a KubeCon before CNCF kind of took it over. It was in Seattle. And so in Seattle this week is Cloud Native SecurityCon. Of course, theCUBE is there covering via our Palo Alto Studios and our experts around the world who are bringing in Bassam Tabbara who's the CEO and founder of upbound.io. That's the URL, but Upbound is the company. The creators of Crossplane. Really kind of looking at the Crossplane, across the abstraction layer, across clouds. A big part of, as we call supercloud trend. Bassam, great to see you. You've been legend in the open source community. Great to have you on. >> Thanks, John. Always good to be on theCUBE. >> I really wanted to bring you in 'cause I want to get your perspective. You've seen the movie, you've seen open source software grow, it continues to grow. Now you're starting to see the Linux Foundation, which has CNCF really expanding their realm. They got the CloudNativeCon, KubeCon, which is Kubernetes event. That's gotten so massive and so successful. We've been to every single one as you know. I've seen you there and all of them as well. So that's going great. Now they got this new event that's spins out dedicated to security. Everybody wants to know why the new event? What's the focus? Is it needed? What will they do? What's different from KubeCon? Where do I play? And so there's a little bit of a question mark in the ecosystem around this event. And so we've been reporting on it. Looking good so far. People are buzzing, again, they're keeping it small. So that kind of managing expectations like any good event would do. But I think it's been successful, which I wanted like to get your take on how you see it. Is this good? Are you indifferent? Are you excited by this? What's your take? >> I mean, look, it's super exciting to see all the momentum around cloud native. Obviously there are different dimensions of cloud native securities, an important piece. Networking, storage, compute, like all those things I think tie back together and in some ways you can look at this event as a focused event on the security aspect as it relates to cloud native. And there are lots of vendors in this space. There's lots of interesting projects in the space, but the unifying theme is that they come together and probably around the Kubernetes API and the momentum around cloud native and with Kubernetes at the center of it. >> On the focus on Kubernetes, it seems this event is kind of classic security where you want to have deep dives. Again, I call it the event operating system 'cause you decouple, make things highly cohesive, and you link them together. I don't see a problem with it. I kind of like this. I gave it good reviews if they stay focused because security is super critical. There was references to bind and DNS. There's a lot of things in the infrastructure plumbing that need to be looked at or managed or figured out or just refactored for modernization needs. And I know you've done a lot with storage, for instance, storage, networking, kernel. There's a lot of things in the old tech or tech in the cloud that needs to be kind, I won't say rebooted, but maybe reset or jump. Do you see it that way? Are there things that need to get done or is it just that there's so much complexity in the different cloud cluster code thing going on? >> It's obviously security is a very, very big space and there are so many different aspects of it that people you can go into. I think the thing that's interesting around the cloud native community is that there is a unifying theme. Like forget the word cloud native for a second, but the unifying theme is that people are building around what looks like a standardized play around Kubernetes and the Kubernetes API. And as a result you can recast a lot of the technologies that we are used to in the past in a traditional security sense. You can recast them on top of this new standardized approach or on Kubernetes, whether it's policy or protecting a supply chain or scanning, or like a lot of the access control authorization, et cetera. All of those things can be either revived to apply to this cloud native play and the Kubernetes play or creating new opportunities for companies to actually build new and interesting projects and companies around a standardized play. >> Do you think this also will help the KubeCon be more focused around the developer areas there and just touching on security versus figuring out how to take something so important in KubeCon, which the stakeholders in KubeCon have have grown so big, I can see security sucking a lot of oxygen out of the room there. So here you move it over, you keep it over here. Will anything change on the KubeCon site? We'll be there in in Amsterdam in April. What do you think the impact will be? Good? Is it good for the community? Just good swim lanes? What's your take? >> Yeah, I still think KubeCon will be an umbrella event for the whole cloud native community. I suspect that you'll see some of the same vendors and projects and everything else represented in KubeCon. The way I think about all the branched cloud native events are essentially a way to have a more focused discussion, get people together to talk about security topics or networking topics or things that are more focused way. But I don't think it changes the the effect of KubeCon being the umbrella around all of it. So I think you'll see the same presence and maybe larger presence going forward at Amsterdam. We're planning to be there obviously and I'm excited to be there and I think it'll be a big event and having a smaller event is not going to diminish the effect of KubeCon. >> And if you look at the developer community they've all been online for a long time, from IRC chat to now Slack and now new technologies and stuff like Discord out there. The event world has changed post-pandemic. So it makes sense. And we're seeing this with all vendors, by the way, and projects. The digital community angle is huge because if you have a big tent event like KubeCon you can make that a rallying moment in the industry and then have similar smaller events that are highly focused that build off that that are just connective tissue or subnets, if you will, or communities targeted for really deeper conversations. And they could be smaller events. They don't have to be monster events, but they're connected and traverse into the main event. This might be the event format for the future for all companies, whether it's AWS or a company that has a community where you create this network effect, if you will, around the people. >> That's right. And if you look at things like AWS re:Invent, et cetera, I mean, that's a massive events. And in some ways it, if it was a set of smaller sub events, maybe it actually will flourish more. I don't know, I'm not sure. >> They just killed the San Francisco event. >> That's right. >> But they have re:Inforce, all right, so they just established that their big events are re:Invent and re:Inforce as their big. >> Oh, I didn't hear about re:Inforce. That's news to me. >> re:Inforce is their third event. So they're doing something similar as CloudNativeCon, which is you have to have an event and then they're going to create a lot of sub events underneath. So I think they are trying to do that. Very interesting. >> Very interesting for sure. >> So let's talk about what you guys are up to. I know from your standpoint, you had a lot of security conversations. How is Crossplane doing? Obviously, you saw our Supercloud coverage. You guys fit right into that model where clients, customers, enterprises are going to want to have multiple cloud operating environments for whatever the use case, whether you're using ChatGPT, you got to get an Azure instance up and running for that. Now with APIs, we're hearing a lot of developers doing that. So you're going to start to see this cross cloud as VMware calls, what we call it supercloud. There's more need for Crossplane like thinking. What's the update? >> For sure, and we see this very clearly as well. So the fact that there is a standardization layer, there is a layer that lets you converge the different vendors that you have, the different clouds that you have, the different hype models that you have, whether it's hybrid or private, public, et cetera. The unifying theme is that you're literally bringing all those things under one control plane that enables you to actually centralize and standardize on security, access control, helps you standardize on cost control, quota policy, as well as create a self-service experience for your developers. And so from a security standpoint, the beauty of this is like, you could use really popular projects like open policy agent or Kyverno or others if you want to do policy and do so uniformly across your entire stack, your entire footprint of tooling, vendors, services and across deployment models. Those things are possible because you're standardizing and consolidating on a control plane on top of all. And that's the thing that gets our customers excited. That we're seeing in the community that they could actually now normalize standardize on small number of projects and tools to manage everything. >> We were talking about that in our summary of the keynote yesterday. Dave Vellante and I were talking about the idea of clients want to have a redo of their security. They've been, just the tooling has been building up. They got zero trust in place, maybe with some big vendor, but now got the cloud native opportunity to refactor and reset and reinvent their security paradigm. And so that's the positive thing we're hearing. Now we're seeing enterprises want this cross cloud capabilities or Crossplane like thinking that you guys are talking about. What are your customers telling you? Can you share from an enterprise perspective where they're at in this journey? Because part of the security problems that we've been reporting on has been because clients are moving from IT to cloud native and not everyone's moved over yet. So they're highly vulnerable to ransomware and all kinds of other crap. So another attacks, so they're wide open, But people who are moving into cloud native, are they stepping up their game on this Crossplane opportunity? Where are they at? Can you share data on that? >> Yeah, we're grateful to be talking to a lot of customers these days. And the interesting thing is even if you talked about large financial institutions, banks, et cetera, the common theme that we hear is that they bought tools for each of the different departments and however they're organized. Sometimes you see the folks that are running databases, networking, being separated from say, the computer app developers or they're all these different departments within an organization. And for each one of those, they've made localized decisions for tooling and services that they bought. What we're seeing now consistently is that they're all together, getting together, and trying to figure out how to standardize on a smaller one set of tooling and services that goes across all the different departments and all different aspects of the business that they're running. And this is where this discussion gets a lot very interesting. If instead of buying a different policy tool for each department, or once that fits it you could actually standardize on policy or the entire footprint of services that they're managing. And you get that by standardizing on a control plane or standardizing on effectively one point of control for everything that they're doing. And that theme is like literally, it gets all our customers excited. This is why they're engaging in all of this. It's almost the holy grail. The thing that I've been trying to do for a long time. >> I know. >> And it's finally happening. >> I know you and I have talked about this many times, but I got to ask you the one thing that jumps into everybody's head when you hear control plane is lock-in. So how do you discuss that lock-in, perception from the reality of the situation? How do you unpack that for the customer? 'Cause they want choice at the end of the day. There's the preferred vendors for sure on the hyperscale side and app side and open source, but what's the lock-in? What does the lock-in conversation look like? Or do they even have that conversation? >> Yeah. To be honest, I mean, so their lock-in could be a two dimensions here. Most of our customers and people are using Crossplane or using app on product around it. Most of our do, concentrated in, say a one cloud vendor and have others. So I don't think this is necessarily about multicloud per se or being locked into one vendor. But they do manage many different services and they have legacy tooling and they have different systems that they bought at different stages and they want to bring them all together. And by bringing them all together that helps them make choices about consulting or even replacing some of them. But right now everything is siloed, everything is separate, both organizationally as well as the code bases or investments and tooling or contracts. Everything is just completely separated and it requires humans to put them together. And organizations actually try to gather around and put them together. I don't know if lock-in is the driving goal for this, but it is standardization consolidation. That's the driving initiative. >> And so unification and building is the big driver. They're building out >> Correct, and you can ask why are they doing that? What does standardization help with? It helps them to become more productive. They can move faster, they can innovate faster. Not as a ton of, like literally revenue written all over. So it's super important to them that they achieved this, increase their pace of innovation around this and they do that by standardizing. >> The great point in all this and your success at Upbound and now CNCF success with KubeCon + CloudNativeCon and now with the inaugural event of Cloud Native SecurityCon is that the customers are involved, a lot of end users are involved. There's a big driver not only from the industry and the developers and getting architecture right and having choice. The customers want this to happen. They're leaning in, they're part of it. So that's a big driver. Where does this go? If you had to throw a dart at the board five years from now Cloud Native SecurityCon, what does it look like if you had to predict the trajectory of this event and community? >> Yeah, I mean, look, I think the trajectory one is that we have what looks like a standardization layer emerging that is all encompassing. And as a result, there is a ton of opportunity for vendors, projects, communities to build around within on top of this layer. And essentially create, I think you talked about an operating system earlier and decentralized aspect of this, but it's an opportunity to actually, what it looks like for the first time we have a convergence happening industry-wide and through open source and open source foundations. And I think that means that there'll be new opportunity and lots of new projects and things that are created in the space. And it also means that if you don't attach this space, you'll likely be left out. >> Awesome. Bassam, great to have you on, great expert commentary, obviously multi CUBE alumni and supporter of theCUBE and as you become successful we really appreciate your support for helping us get the content out there. And best of luck to your team and thanks for weighing in on Cloud Native SecurityCon. >> Awesome. It's always good talking to you, John. Thank you. >> Great stuff. This is more CUBE coverage from Palo Alto, getting folks on the ground on location, getting us the stories in Seattle. Of course, Cloud Native SecurityCon, the inaugural event, which looks like will be the beginning of a series of multi-year journey for the CNCF, focusing on security. Of course, theCUBE's here to cover it, every angle of it, and extract the signal from the noise. I'm John Furrier, thanks for watching. (upbeat music)

Published Date : Feb 3 2023

SUMMARY :

Really kind of looking at the Crossplane, Always good to be on theCUBE. in the ecosystem around this event. and probably around the Kubernetes API Again, I call it the a lot of the technologies that Is it good for the community? for the whole cloud native community. for the future for all companies, And if you look at things They just killed the that their big events are That's news to me. and then they're going to create What's the update? the different clouds that you have, And so that's the positive for each of the different departments but I got to ask you the one thing That's the driving initiative. building is the big driver. Correct, and you can ask and the developers and I think you talked about and as you become successful good talking to you, John. and extract the signal from the noise.

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CUBE Insights Day 1 | CloudNativeSecurityCon 23


 

(upbeat music) >> Hey, everyone. Welcome back to theCUBE's day one coverage of Cloud Native SecurityCon 2023. This has been a great conversation that we've been able to be a part of today. Lisa Martin with John Furrier and Dave Vellante. Dave and John, I want to get your take on the conversations that we had today, starting with the keynote that we were able to see. What are your thoughts? We talked a lot about technology. We also talked a lot about people and culture. John, starting with you, what's the story here with this inaugural event? >> Well, first of all, there's two major threads. One is the breakout of a new event from CloudNativeCon/KubeCon, which is a very successful community and events that they do international and in North America. And that's not stopping. So that's going to be continuing to go great. This event is a breakout with an extreme focus on security and all things security around that ecosystem. And with extensions into the Linux Foundation. We heard Brian Behlendorf was on there from the Linux Foundation. So he was involved in Hyperledger. So not just Cloud Native, all things containers, Kubernetes, all things Linux Foundation as an open source. So, little bit more of a focus. So I like that piece of it. The other big thread on this story is what Dave and Yves were talking about on our panel we had earlier, which was the business model of security is real and that is absolutely happening. It's impacting business today. So you got this, let's build as fast as possible, let's retool, let's replatform, refactor and then the reality of the business imperative. To me, those are the two big high-order bits that are going on and that's the reality of this current situation. >> Dave, what are your top takeaways from today's day one inaugural coverage? >> Yeah, I would add a third leg of the stool to what John said and that's what we were talking about several times today about the security is a do-over. The Pat Gelsinger quote, from what was that, John, 2011, 2012? And that's right around the time that the cloud was hitting this steep part of the S-curve and do-over really has meant in looking back, leveraging cloud native tooling, and cloud native technologies, which are different than traditional security approaches because it has to take into account the unique characteristics of the cloud whether that's dynamic resource allocation, unlimited resources, microservices, containers. And while that has helped solve some problems it also brings new challenges. All these cloud native tools, securing this decentralized infrastructure that people are dealing with and really trying to relearn the security culture. And that's kind of where we are today. >> I think the other thing too that I had Dave is that was we get other guests on with a diverse opinion around foundational models with AI and machine learning. You're going to see a lot more things come in to accelerate the scale and automation piece of it. It is one thing that CloudNativeCon and KubeCon has shown us what the growth of cloud computing is is that containers Kubernetes and these new services are powering scale. And scale you're going to need to have automation and machine learning and AI will be a big part of that. So you start to see the new formation of stacks emerging. So foundational stacks is the machine learning and data apps are coming out. It's going to start to see more apps coming. So I think there's going to be so many new applications and services are going to emerge, and if you don't get your act together on the infrastructure side those apps will not be fully baked. >> And obviously that's a huge risk. Sorry, Dave, go ahead. >> No, that's okay. So there has to be hardware somewhere. You can't get away with no hardware. But increasingly the security architecture like everything else is, is software-defined and makes it a lot more flexible. And to the extent that practitioners and organizations can consolidate this myriad of tools that they have, that means they're going to have less trouble learning new skills, they're going to be able to spend more time focused and become more proficient on the tooling that is being applied. And you're seeing the same thing on the vendor side. You're seeing some of these large vendors, Palo Alto, certainly CrowdStrike and fundamental to their strategy is to pick off more and more and more of these areas in security and begin to consolidate them. And right now, that's a big theme amongst organizations. We know from the survey data that consolidating redundant vendors is the number one cost saving priority today. Along with, at a distant second, optimizing cloud costs, but consolidating redundant vendors there's nowhere where that's more prominent than in security. >> Dave, talk a little bit about that, you mentioned the practitioners and obviously this event bottoms up focused on the practitioners. It seems like they're really in the driver's seat now. With this being the inaugural Cloud Native SecurityCon, first time it's been pulled out of an elevated out of KubeCon as a focus, do you think this is about time that the practitioners are in the driver's seat? >> Well, they're certainly, I mean, we hear about all the tech layoffs. You're not laying off your top security pros and if you are, they're getting picked up very quickly. So I think from that standpoint, anybody who has deep security expertise is in the driver's seat. The problem is that driver's seat is pretty hairy and you got to have the stomach for it. I mean, these are technical heroes, if you will, on the front lines, literally saving the world from criminals and nation-states. And so yes, I think Lisa they have been in the driver's seat for a while, but it it takes a unique person to drive at those speeds. >> I mean, the thing too is that the cloud native world that we are living in comes from cloud computing. And if you look at this, what is a practitioner? There's multiple stakeholders that are being impacted and are vulnerable in the security front at many levels. You have application developers, you got IT market, you got security, infrastructure, and network and whatever. So all that old to new is happening. So if you look at IT, that market is massive. That's still not transformed yet to cloud. So you have companies out there literally fully exposed to ransomware. IT teams that are having practices that are antiquated and outdated. So security patching, I mean the blocking and tackling of the old securities, it's hard to even support that old environment. So in this transition from IT to cloud is changing everything. And so practitioners are impacted from the devs and the ones that get there faster and adopt the ways to make their business better, whether you call it modern technology and architectures, will be alive and hopefully thriving. So that's the challenge. And I think this security focus hits at the heart of the reality of business because like I said, they're under threats. >> I wanted to pick up too on, I thought Brian Behlendorf, he did a forward looking what could become the next problem that we really haven't addressed. He talked about generative AI, automating spearphishing and he flat out said the (indistinct) is not fixed. And so identity access management, again, a lot of different toolings. There's Microsoft, there's Okta, there's dozens of companies with different identity platforms that practitioners have to deal with. And then what he called free riders. So these are folks that go into the repos. They're open source repos, and they find vulnerabilities that developers aren't hopping on quickly. It's like, you remember Patch Tuesday. We still have Patch Tuesday. That meant Hacker Wednesday. It's kind of the same theme there going into these repos and finding areas where the practitioners, the developers aren't responding quickly enough. They just don't necessarily have the resources. And then regulations, public policy being out of alignment with what's really needed, saying, "Oh, you can't ship that fix outside of Germany." Or I'm just making this up, but outside of this region because of a law. And you could be as a developer personally liable for it. So again, while these practitioners are in the driver's seat, it's a hairy place to be. >> Dave, we didn't get the word supercloud in much on this event, did we? >> Well, I'm glad you brought that up because I think security is the big single, biggest challenge for supercloud, securing the supercloud with all the diversity of tooling across clouds and I think you brought something up in the first supercloud, John. You said, "Look, ultimately the cloud, the hyperscalers have to lean in. They are going to be the enablers of supercloud. They already are from an infrastructure standpoint, but they can solve this problem by working together. And I think there needs to be more industry collaboration. >> And I think the point there is that with security the trend will be, in my opinion, you'll see security being reborn in the cloud, around zero trust as structure, and move from an on-premise paradigm to fully cloud native. And you're seeing that in the network side, Dave, where people are going to each cloud and building stacks inside the clouds, hyperscaler clouds that are completely compatible end-to-end with on-premises. Not trying to force the cloud to be working with on-prem. They're completely refactoring as cloud native first. And again, that's developer first, that's data first, that's security first. So to me that's the tell sign. To me is if when you see that, that's good. >> And Lisa, I think the cultural conversation that you've brought into these discussions is super important because I've said many times, bad user behavior is going to trump good security every time. So that idea that the entire organization is responsible for security. You hear that all the time. Well, what does that mean? It doesn't mean I have to be a security expert, it just means I have to be smart. How many people actually use a VPN? >> So I think one of the things that I'm seeing with the cultural change is face-to-face problem solving is one, having remote teams is another. The skillset is big. And I think the culture of having these teams, Dave mentioned something about intramural sports, having the best people on the teams, from putting captains on the jersey of security folks is going to happen. I think you're going to see a lot more of that going on because there's so many areas to work on. You're going to start to see security embedded in all processes. >> Well, it needs to be and that level of shared responsibility is not trivial. That's across the organization. But they're also begs the question of the people problem. People are one of the biggest challenges with respect to security. Everyone has to be on board with this. It has to be coming from the top down, but also the bottom up at the same time. It's challenging to coordinate. >> Well, the training thing I think is going to solve itself in good time. And I think in the fullness of time, if I had to predict, you're going to see managed services being a big driver on the front end, and then as companies realize where their IP will be you'll see those managed service either be a core competency of their business and then still leverage. So I'm a big believer in managed services. So you're seeing Kubernetes, for instance, a lot of managed services. You'll start to see more, get the ball going, get that rolling, then build. So Dave mentioned bottoms up, middle out, that's how transformation happens. So I think managed services will win from here, but ultimately the business model stuff is so critical. >> I'm glad you brought up managed services and I want to add to that managed security service providers, because I saw a stat last year, 50% of organizations in the US don't even have a security operations team. So managed security service providers MSSPs are going to fill the gap, especially for small and midsize companies and for those larger companies that just need to augment and compliment their existing staff. And so those practitioners that we've been talking about, those really hardcore pros, they're going to go into these companies, some large, the big four, all have them. Smaller companies like Arctic Wolf are going to, I think, really play a key role in this decade. >> I want to get your opinion Dave on what you're hoping to see from this event as we've talked about the first inaugural standalone big focus here on security as a standalone. Obviously, it's a huge challenge. What are you hoping for this event to get groundswell from the community? What are you hoping to hear and see as we wrap up day one and go into day two? >> I always say events like this they're about educating, aspiring to action. And so the practitioners that are at this event I think, I used to say they're the technical heroes. So we know there's going to be another Log4j or a another SolarWinds. It's coming. And my hope is that when that happens, it's not an if, it's a when, that the industry, these practitioners are able to respond in a way that's safe and fast and agile and they're able to keep us protected, number one and number two, that they can actually figure out what happened in the long tail of still trying to clean it up is compressed. That's my hope or maybe it's a dream. >> I think day two tomorrow you're going to hear more supply chain, security. You're going to start to see them focus on sessions that target areas if within the CNCF KubeCon + CloudNativeCon area that need support around containers, clusters, around Kubernetes cluster. You're going to start to see them laser focus on cleaning up the house, if you will, if you can call it cleaning up or fixing what needs to get fixed or solved what needs to get solved on the cloud native front. That's going to be urgent. And again, supply chain software as Dave mentioned, free riders too, just using open source. So I think you'll see open source continue to grow, but there'll be an emphasis on verification and certification. And Docker has done a great job with that. You've seen what they've done with their business model over hundreds of millions of dollars in revenue from a pivot. Catch a few years earlier because they verify. So I think we're going to be in this verification blue check mark of code era, of code and software. Super important bill of materials. They call SBOMs, software bill of materials. People want to know what's in their software and that's going to be, again, another opportunity for machine learning and other things. So I'm optimistic that this is going to be a good focus. >> Good. I like that. I think that's one of the things thematically that we've heard today is optimism about what this community can generate in terms of today's point. The next Log4j is coming. We know it's not if, it's when, and all organizations need to be ready to Dave's point to act quickly with agility to dial down and not become the next headline. Nobody wants to be that. Guys, it's been fun working with you on this day one event. Looking forward to day two. Lisa Martin for Dave Vellante and John Furrier. You're watching theCUBE's day one coverage of Cloud Native SecurityCon '23. We'll see you tomorrow. (upbeat music)

Published Date : Feb 2 2023

SUMMARY :

to be a part of today. that are going on and that's the reality that the cloud was hitting So I think there's going to And obviously that's a huge risk. So there has to be hardware somewhere. that the practitioners is in the driver's seat. So all that old to new is happening. and he flat out said the And I think there needs to be So to me that's the tell sign. So that idea that the entire organization is going to happen. Everyone has to be on board with this. being a big driver on the front end, that just need to augment to get groundswell from the community? that the industry, these and that's going to be, and not become the next headline.

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Closing Remarks | Supercloud22


 

(gentle upbeat music) >> Welcome back everyone, to "theCUBE"'s live stage performance here in Palo Alto, California at "theCUBE" Studios. I'm John Furrier with Dave Vellante, kicking off our first inaugural Supercloud event. It's an editorial event, we wanted to bring together the best in the business, the smartest, the biggest, the up-and-coming startups, venture capitalists, everybody, to weigh in on this new Supercloud trend, this structural change in the cloud computing business. We're about to run the Ecosystem Speaks, which is a bunch of pre-recorded companies that wanted to get their voices on the record, so stay tuned for the rest of the day. We'll be replaying all that content and they're going to be having some really good commentary and hear what they have to say. I had a chance to interview and so did Dave. Dave, this is our closing segment where we kind of unpack everything or kind of digest and report. So much to kind of digest from the conversations today, a wide range of commentary from Supercloud operating system to developers who are in charge to maybe it's an ops problem or maybe Oracle's a Supercloud. I mean, that was debated. So so much discussion, lot to unpack. What was your favorite moments? >> Well, before I get to that, I think, I go back to something that happened at re:Invent last year. Nick Sturiale came up, Steve Mullaney from Aviatrix; we're going to hear from him shortly in the Ecosystem Speaks. Nick Sturiale's VC said "it's happening"! And what he was talking about is this ecosystem is exploding. They're building infrastructure or capabilities on top of the CapEx infrastructure. So, I think it is happening. I think we confirmed today that Supercloud is a thing. It's a very immature thing. And I think the other thing, John is that, it seems to me that the further you go up the stack, the weaker the business case gets for doing Supercloud. We heard from Marianna Tessel, it's like, "Eh, you know, we can- it was easier to just do it all on one cloud." This is a point that, Adrian Cockcroft just made on the panel and so I think that when you break out the pieces of the stack, I think very clearly the infrastructure layer, what we heard from Confluent and HashiCorp, and certainly VMware, there's a real problem there. There's a real need at the infrastructure layer and then even at the data layer, I think Benoit Dageville did a great job of- You know, I was peppering him with all my questions, which I basically was going through, the Supercloud definition and they ticked the box on pretty much every one of 'em as did, by the way Ali Ghodsi you know, the big difference there is the philosophy of Republicans and Democrats- got open versus closed, not to apply that to either one side, but you know what I mean! >> And the similarities are probably greater than differences. >> Berkely, I would probably put them on the- >> Yeah, we'll put them on the Democrat side we'll make Snowflake the Republicans. But so- but as we say there's a lot of similarities as well in terms of what their objectives are. So, I mean, I thought it was a great program and a really good start to, you know, an industry- You brought up the point about the industry consortium, asked Kit Colbert- >> Yep. >> If he thought that was something that was viable and what'd they say? That hyperscale should lead it? >> Yeah, they said hyperscale should lead it and there also should be an industry consortium to get the voices out there. And I think VMware is very humble in how they're putting out their white paper because I think they know that they can't do it all and that they do not have a great track record relative to cloud. And I think, but they have a great track record of loyal installed base ops people using VMware vSphere all the time. >> Yeah. >> So I think they need a catapult moment where they can catapult to the cloud native which they've been working on for years under Raghu and the team. So the question on VMware is in the light of Broadcom, okay, acquisition of VMware, this is an opportunity or it might not be an opportunity or it might be a spin-out or something, I just think VMware's got way too much engineering culture to be ignored, Dave. And I think- well, I'm going to watch this very closely because they can pull off some sort of rallying moment. I think they could. And then you hear the upstarts like Platform9, Rafay Systems and others they're all like, "Yes, we need to unify behind something. There needs to be some sort of standard". You know, we heard the argument of you know, more standards bodies type thing. So, it's interesting, maybe "theCUBE" could be that but we're going to certainly keep the conversation going. >> I thought one of the most memorable statements was Vittorio who said we- for VMware, we want our cake, we want to eat it too and we want to lose weight. So they have a lot of that aspirations there! (John laughs) >> And then I thought, Adrian Cockcroft said you know, the devs, they want to get married. They were marrying everybody, and then the ops team, they have to deal with the divorce. >> Yeah. >> And I thought that was poignant. It's like, they want consistency, they want standards, they got to be able to scale And Lori MacVittie, I'm not sure you agree with this, I'd have to think about it, but she was basically saying, all we've talked about is devs devs devs for the last 10 years, going forward we're going to be talking about ops. >> Yeah, and I think one of the things I learned from this day and looking back, and some kind of- I've been sauteing through all the interviews. If you zoom out, for me it was the epiphany of developers are still in charge. And I've said, you know, the developers are doing great, it's an ops security thing. Not sure I see that the way I was seeing before. I think what I learned was the refactoring pattern that's emerging, In Sik Rhee brought this up from Vertex Ventures with Marianna Tessel, it's a nuanced point but I think he's right on which is the pattern that's emerging is developers want ease-of-use tooling, they're driving the change and I think the developers in the devs ops ethos- it's never going to be separate. It's going to be DevOps. That means developers are driving operations and then security. So what I learned was it's not ops teams leveling up, it's devs redefining what ops is. >> Mm. And I think that to me is where Supercloud's going to be interesting- >> Forcing that. >> Yeah. >> Forcing the change because the structural change is open sources thriving, devs are still in charge and they still want more developers, Vittorio "we need more developers", right? So the developers are in charge and that's clear. Now, if that happens- if you believe that to be true the domino effect of that is going to be amazing because then everyone who gets on the wrong side of history, on the ops and security side, is going to be fighting a trend that may not be fight-able, you know, it might be inevitable. And so the winners are the ones that are refactoring their business like Snowflake. Snowflake is a data warehouse that had nothing to do with Amazon at first. It was the developers who said "I'm going to refactor data warehouse on AWS". That is a developer-driven refactorization and a business model. So I think that's the pattern I'm seeing is that this concept refactoring, patterns and the developer trajectory is critical. >> I thought there was another great comment. Maribel Lopez, her Lord of the Rings comment: "there will be no one ring to rule them all". Now at the same time, Kit Colbert, you know what we asked him straight out, "are you the- do you want to be the, the Supercloud OS?" and he basically said, "yeah, we do". Now, of course they're confined to their world, which is a pretty substantial world. I think, John, the reason why Maribel is so correct is security. I think security's a really hard problem to solve. You've got cloud as the first layer of defense and now you've got multiple clouds, multiple layers of defense, multiple shared responsibility models. You've got different tools for XDR, for identity, for governance, for privacy all within those different clouds. I mean, that really is a confusing picture. And I think the hardest- one of the hardest parts of Supercloud to solve. >> Yeah, and I thought the security founder Gee Rittenhouse, Piyush Sharrma from Accurics, which sold to Tenable, and Tony Kueh, former head of product at VMware. >> Right. >> Who's now an investor kind of looking for his next gig or what he is going to do next. He's obviously been extremely successful. They brought up the, the OS factor. Another point that they made I thought was interesting is that a lot of the things to do to solve the complexity is not doable. >> Yeah. >> It's too much work. So managed services might field the bit. So, and Chris Hoff mentioned on the Clouderati segment that the higher level services being a managed service and differentiating around the service could be the key competitive advantage for whoever does it. >> I think the other thing is Chris Hoff said "yeah, well, Web 3, metaverse, you know, DAO, Superclouds" you know, "Stupercloud" he called it and this bring up- It resonates because one of the criticisms that Charles Fitzgerald laid on us was, well, it doesn't help to throw out another term. I actually think it does help. And I think the reason it does help is because it's getting people to think. When you ask people about Supercloud, they automatically- it resonates with them. They play back what they think is the future of cloud. So Supercloud really talks to the future of cloud. There's a lot of aspects to it that need to be further defined, further thought out and we're getting to the point now where we- we can start- begin to say, okay that is Supercloud or that isn't Supercloud. >> I think that's really right on. I think Supercloud at the end of the day, for me from the simplest way to describe it is making sure that the developer experience is so good that the operations just happen. And Marianna Tessel said, she's investing in making their developer experience high velocity, very easy. So if you do that, you have to run on premise and on the cloud. So hybrid really is where Supercloud is going right now. It's not multi-cloud. Multi-cloud was- that was debunked on this session today. I thought that was clear. >> Yeah. Yeah, I mean I think- >> It's not about multi-cloud. It's about operationally seamless operations across environments, public cloud to on-premise, basically. >> I think we got consensus across the board that multi-cloud, you know, is a symptom Chuck Whitten's thing of multi-cloud by default versus multi- multi-cloud has not been a strategy, Kit Colbert said, up until the last couple of years. Yeah, because people said, "oh we got all these multiple clouds, what do we do with it?" and we got this mess that we have to solve. Whereas, I think Supercloud is something that is a strategy and then the other nuance that I keep bringing up is it's industries that are- as part of their digital transformation, are building clouds. Now, whether or not they become superclouds, I'm not convinced. I mean, what Goldman Sachs is doing, you know, with AWS, what Walmart's doing with Azure connecting their on-prem tools to those public clouds, you know, is that a supercloud? I mean, we're going to have to go back and really look at that definition. Or is it just kind of a SAS that spans on-prem and cloud. So, as I said, the further you go up the stack, the business case seems to wane a little bit but there's no question in my mind that from an infrastructure standpoint, to your point about operations, there's a real requirement for super- what we call Supercloud. >> Well, we're going to keep the conversation going, Dave. I want to put a shout out to our founding supporters of this initiative. Again, we put this together really fast kind of like a pilot series, an inaugural event. We want to have a face-to-face event as an industry event. Want to thank the founding supporters. These are the people who donated their time, their resource to contribute content, ideas and some cash, not everyone has committed some financial contribution but we want to recognize the names here. VMware, Intuit, Red Hat, Snowflake, Aisera, Alteryx, Confluent, Couchbase, Nutanix, Rafay Systems, Skyhigh Security, Aviatrix, Zscaler, Platform9, HashiCorp, F5 and all the media partners. Without their support, this wouldn't have happened. And there are more people that wanted to weigh in. There was more demand than we could pull off. We'll certainly continue the Supercloud conversation series here on "theCUBE" and we'll add more people in. And now, after this session, the Ecosystem Speaks session, we're going to run all the videos of the big name companies. We have the Nutanix CEOs weighing in, Aviatrix to name a few. >> Yeah. Let me, let me chime in, I mean you got Couchbase talking about Edge, Platform 9's going to be on, you know, everybody, you know Insig was poopoo-ing Oracle, but you know, Oracle and Azure, what they did, two technical guys, developers are coming on, we dig into what they did. Howie Xu from Zscaler, Paula Hansen is going to talk about going to market in the multi-cloud world. You mentioned Rajiv, the CEO of Nutanix, Ramesh is going to talk about multi-cloud infrastructure. So that's going to run now for, you know, quite some time here and some of the pre-record so super excited about that and I just want to thank the crew. I hope guys, I hope you have a list of credits there's too many of you to mention, but you know, awesome jobs really appreciate the work that you did in a very short amount of time. >> Well, I'm excited. I learned a lot and my takeaway was that Supercloud's a thing, there's a kind of sense that people want to talk about it and have real conversations, not BS or FUD. They want to have real substantive conversations and we're going to enable that on "theCUBE". Dave, final thoughts for you. >> Well, I mean, as I say, we put this together very quickly. It was really a phenomenal, you know, enlightening experience. I think it confirmed a lot of the concepts and the premises that we've put forth, that David Floyer helped evolve, that a lot of these analysts have helped evolve, that even Charles Fitzgerald with his antagonism helped to really sharpen our knives. So, you know, thank you Charles. And- >> I like his blog, by the I'm a reader- >> Yeah, absolutely. And it was great to be back in Palo Alto. It was my first time back since pre-COVID, so, you know, great job. >> All right. I want to thank all the crew and everyone. Thanks for watching this first, inaugural Supercloud event. We are definitely going to be doing more of these. So stay tuned, maybe face-to-face in person. I'm John Furrier with Dave Vellante now for the Ecosystem chiming in, and they're going to speak and share their thoughts here with "theCUBE" our first live stage performance event in our studio. Thanks for watching. (gentle upbeat music)

Published Date : Aug 9 2022

SUMMARY :

and they're going to be having as did, by the way Ali Ghodsi you know, And the similarities on the Democrat side And I think VMware is very humble So the question on VMware is and we want to lose weight. they have to deal with the divorce. And I thought that was poignant. Not sure I see that the Mm. And I think that to me is where And so the winners are the ones that are of the Rings comment: the security founder Gee Rittenhouse, a lot of the things to do So, and Chris Hoff mentioned on the is the future of cloud. is so good that the public cloud to on-premise, basically. So, as I said, the further and all the media partners. So that's going to run now for, you know, I learned a lot and my takeaway was and the premises that we've put forth, since pre-COVID, so, you know, great job. and they're going to speak

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Merritt Baer, AWS | Fortinet Security Summit 2021


 

>> Narrator: From around the globe, It's theCUBE! Covering Fortinet Security Summit, brought to you by Fortinet. >> And welcome to the cube coverage here at the PGA champion-- Fortinet championship, where we're going to be here for Napa valley coverage of Fortinet's, the championships security summit, going on Fortinet, sponsoring the PGA, but a great guest Merritt Baer, who's the principal in the office of the CISO at Amazon web services. Great to see you. Thanks for coming on. >> Merritt: Thank you for having me. It's good to be here. >> So Fortinet, uh, big brand now, sponsoring the PGA. Pretty impressive that they're getting out there with the golf. It's very enterprise focused, a lot of action. A lot of customers here. >> Merritt: It seems like it, for sure. >> Bold move. Amazon, Amazon web services has become the gold standard in terms of cloud computing, seeing DevOps people refactoring. You've seen the rise of companies like Snowflake building on Amazon. People are moving not only to the cloud, but they're refactoring their business and security is top of mind for everyone. And obviously cybersecurity threats that Fortinet helps cover, you guys are partnering with them, is huge. What is your state of the union for cyber? What's the current situation with the threat landscape? Obviously there's no perimeter in the cloud. More end points are coming on board. The Edge is here. 5G, wavelength with outpost, a lot happening. >> That was a long question, but I'll, I'll try. So I think, you know, as always business in innovation is the driver. And security needs to be woven into that. And so I think increasingly we're seeing security not be a no shop, but be an enabler. And especially in cloud, when we're talking about the way that you do DevOps with security, I know folks don't like the term DevSecOps, but you know, to be able to do agile methodology and be able to do the short sprints that are really agile and, and innovative where you can-- So instead of nine months or whatever, nine week timelines, we're talking about short sprints that allow you to elastically scale up and down and be able to innovate really creatively. And to do that, you need to weave in your security because there's no like, okay, you pass go, you collect $200. Security is not an after the fact. So I think as part of that, of course the perimeter is dead, long live the perimeter, right? It does matter. And we can talk about that a little bit. You know, the term zero trust is really hot right now. We can dig into that if that's of interest. But I think part of this is just the business is kind of growing up. And as you alluded to we're at the start of what I think is an S curve that is just at the beginning. >> You know, I was really looking forward to Reinforced this year. It was got canceled last year, but the first inaugural event was in Boston. I remember covering that. This year it was virtual, but the keynote Steven gave was interesting, security hubs at the center of it. And I want to ask you, because I need you to share your view on how security's changed with the cloud, because there's now new things that are there to take advantage of if you're a business or an enterprise, yeah on premises, there's a standard operating procedure. You have the perimeter, et cetera. That's not there anymore, but with the cloud, there's a new, there's new ways to protect and security hub is one. What are some of the new things that cloud enables for security? >> Well, so just to clarify, like perimeters exist logically just like they do physically. So, you know, a VPC for example, would be a logical perimeter and that is very relevant, or a VPN. Now we're talking about a lot of remote work during COVID, for example. But one of the things that I think folks are really interested with Security Hub is just having that broad visibility and one of the beauties of cloud is that, you get this tactile sense of your estate and you can reason about it. So for example, when you're looking at identity and access management, you can look at something like access analyzer that will under the hood be running on a tool that our, our group came up with that is like reasoning about the permissions, because you're talking about software layers, you're talking about computer layer reasoning about security. And so another example is in inspector. We have a tool that will tell you without sending a single packet over the network, what your network reach ability is. There's just like this ability to do infrastructure as code that then allows you to do security as code. And then that allows for ephemeral and immutable infrastructures so that you could, for example, get back to a known good state. That being said, you know, you kill a, your web server gets popped and you kill it and you spin up a new one. You haven't solved your problem, right? You need to have some kind of awareness of networking and how principals work. But at the same time, there's a lot of beauties about cloud that you inherit from a security perspective to be able to work in those top layers. And that's of course the premise of cloud. >> Yeah, infrastructure as code, you mentioned that, it's awesome. And the program ability of it with, with server-less functions, you're starting to see new ways now to spin up resources. How is that changing the paradigm and creating opportunities for better security? Is it, is it more microservices? Is it, is, are there new things that people can do differently now that they didn't have a year ago or two years ago? Because you're starting to see things like server-less functions are very popular. >> So yes, and yes, I think that it is augmenting the way that we're doing business, but it's especially augmenting the way we do security in terms of automation. So server-less, under the hood, whether it's CloudWatch events or config rules, they are all a Lambda function. So that's the same thing that powers your Alexa at home. These are server-less functions and they're really simple. You can program them, you can find them on GitHub, but they are-- one way to really scale your enterprise is to have a lot of automation in place so that you put those decisions in ahead of time. So your gray area of human decision making is scaled down. So you've got, you know, what you know to be allowable, what you know to be not allowable. And then you increasingly kind of whittled down that center into things that really are novel, truly novel or high stakes or both. But the focus on automation is a little bit of a trope for us. We at Amazon like to talk about mechanisms, good intentions are not enough. If it's not someone's job, it's a hope and hope is not a plan, you know, but creating the actual, you know, computerized version of making it be done iteratively. And I think that is the key to scaling a security chain because as we all know, things can't be manual for long, or you won't be able to grow. >> I love the AWS reference. Mechanisms, one way doors, raising the bar. These are all kind of internal Amazon, but I got to ask you about the Edge. Okay. There's a lot of action going on with 5G and wavelength. Okay, and what's interesting is if the Edge becomes so much more robust, how do you guys see that security from a security posture standpoint? What should people be thinking about? Because certainly it's just a distributed Edge point. What's the security posture, How should we be thinking about Edge? >> You know, Edge is a kind of catch all, right, we're talking about Internet of Things. We're talking about points of contact. And a lot of times I think we focus so much on the confidentiality and integrity, but the availability is hugely important when we're talking about security. So one of the things that excites me is that we have so many points of contact and so many availability points at the Edge that actually, so for example, in DynamoDB, the more times you put a call on it, the more available it is because it's fresher, you've already been refreshing it, there are so many elements of this, and our core compute platform, EC2, all runs on Nitro, which is our, our custom hardware. And it's really fascinating, the availability benefits there. Like the best patching is a patching you don't have to do. And there are so many elements that are just so core to that Greengrass, you know, which is running on FreeRTOS, which has an open source software, for example, is, you know, one element of zero trust in play. And there are so many ways that we can talk about this in different incarnations. And of course that speaks to like the breadth and depth of the industries that use cloud. We're talking about automotive, we're talking about manufacturing and agriculture, and there are so many interesting use cases for the ways that we will use IOT. >> Yeah. It's interesting, you mentioned Nitro. we also got Annapurna acquisition years ago. You got latency at the Edge. You can handle low latency, high volume compute with the data. That's pretty powerful. It's a paradigm shift. That's a new dynamic. It's pretty compelling, these new architectures, most people are scratching their heads going, "okay, how do I do this, like what do I do?" >> No, you're right. So it is a security inheritance that we are extremely calculated about our hardware supply chain. And we build our own custom hardware. We build our own custom Silicon. Like, this is not a question. And you're right in that one of the things, one of the north stars that we have is that the security properties of our engineering infrastructure are built in. So there just is no button for it to be insecure. You know, like that is deliberate. And there are elements of the ways that nature works from it running, you know, with zero downtime, being able to be patched running. There are so many elements of it that are inherently security benefits that folks inherit as a product. >> Right. Well, we're here at the security summit. What are you excited for today? What's the conversations you're having here at the Fortinet security summit. >> Well, it's awesome to just meet folks and connect outside. It's beautiful outside today. I'm going to be giving a talk on securing the cloud journey and kind of that growth and moving to infrastructure as code and security as code. I'm excited about the opportunity to learn a little bit more about how folks are managing their hybrid environments, because of course, you know, I think sometimes folks perceive AWS as being like this city on a hill where we get it all right. We struggle with the same things. We empathize with the same security work. And we work on that, you know, as a principal in the office of the CISO, I spend a lot of my time on how we do security and then a lot of my time talking to customers and that empathy back and forth is really crucial. >> Yeah. And you've got to be on the bleeding edge and have the empathy. I can't help but notice your AWS crypto shirt. Tell me about the crypto, what's going on there. NFT's coming out, is there a S3 bucket at NFT now, I mean. (both laughing) >> Cryptography never goes out of style. >> I know, I'm just, I couldn't help-- We'll go back to the pyramids on that one. Yeah, no, this is not a, an advertisement for cryptocurrency. It is, I'm a fangirl of the AWS crypto team. And as a result of wearing their shirts, occasionally they send me more shirts. And I can't argue with that. >> Well, love, love, love the crypto. I'm big fan of crypto, I think crypto is awesome. Defi is amazing. New applications are going to come out. We think it's going to be pretty compelling, again, let's get today right. (laughing) >> Well, I don't think it's about like, so cryptocurrency is just like one small iteration of what we're really talking about, which is the idea that math resolves, and the idea that you can have value in your resolution that the math should resolve. And I think that is a fundamental principle and end-to-end encryption, I believe is a universal human right. >> Merritt, thank you for coming on the cube. Great, great to have you on. Thanks for sharing that awesome insight. Thanks for coming on. >> Merritt: Thank you. >> Appreciate it. Okay. CUBE coverage here in Napa valley, our remote set for Fortinet's security cybersecurity summit here as part of their PGA golf Pro-Am tournament happening here in Napa valley. I'm John Furrier. Thanks for watching.

Published Date : Sep 15 2021

SUMMARY :

brought to you by Fortinet. of Fortinet's, the It's good to be here. now, sponsoring the PGA. What's the current situation the way that you do DevOps You have the perimeter, et cetera. But one of the things that I think How is that changing the paradigm but creating the actual, you know, but I got to ask you about the Edge. And of course that speaks to You got latency at the Edge. is that the security properties What's the conversations you're having And we work on that, you know, and have the empathy. of the AWS crypto team. Well, love, love, love the crypto. and the idea that you can for coming on the cube. Thanks for watching.

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Kiernan Taylor, Kevin Surace and Issac Sacolick | BizOps Chaos to Clarity 2021


 

(upbeat music) >> Welcome to this BizOps Manifesto Power Panel, Data Lake or Data Landfill. We're going to be talking about that today. I've got three guests joining me. We're going to dive through that. Kieran Taylor is here the CMO of Broadcom's Enterprise Software Division. Kieran, great to have you on the program. >> Thank you, Lisa. >> Kevin Surace is here as well. Chairman and CTO of Appvance, hey Kevin. >> Hey Lisa. >> And Isaac Sacolick Author and CEO of StarCIO. Isaac, welcome. >> Hi Lisa, thanks for having me. >> So we're going to spend the next 25 to 30 minutes talking about the challenges and the opportunities that data brings to organizations. You guys are going to share some of your best practices for how organizations can actually sort through all this data to make data-driven decisions. We're also going to be citing some statistics from the Inaugural BizOps Industry Survey of the State of Digital Business in which 519 business and technology folks were surveyed across five nations. Let's go ahead and jump right in and the first one in that server that I just mentioned 97% of organizations say we've got data related challenges, limiting the amount of information that we actually have available to the business. Big conundrum there. How do organizations get out of that conundrum? Kieran, we're going to start with you. >> Thanks Lisa. You know, I think, I don't know if it's so much limiting information as it is limiting answers. There's no real shortage of data I don't think being captured, recently met with a unnamed auto manufacturer Who's collecting petabytes of data from their connected cars and they're doing that because they don't really yet know what questions they have of the data. So I think you get out of this Data Landfill conundrum by first understanding what questions to ask. It's not algorithms, it's not analytics. It's not, you know, math that's going to solve this problem. It's really, really understanding your customer's issues and what questions to ask of the data >> Understanding what questions to ask of the data. Kevin, what are your thoughts? >> Yeah, look, I think it gets down to what questions you want to ask and what you want out of it, right? So there's questions you want to ask but what are the business outcomes you're looking for, which is the core of BizOps anyway, right? What are the business outcomes and what business outcomes can I act upon? So there are so many business outcomes you can get from data and you go, well, I can't legally act upon that. I can't practically act upon that. I can't, whether it's lay off people or hire people or whatever it is, right? So what are the actionable items? There is plenty of data. We would argue too much data. Now we could say, is the data good? Is the data bad? Is it poorly organized? Is it, noisy? There's all other problems, right? There's plenty of data. What do I do with it? What can I do that's actionable? If I was an automaker and I had lots of sensors on the road, I had petabytes, as Kieran says and I'd probably bringing in petabytes potentially every day. Well, I could make myself driving systems better. That's an obvious place to start or that's what I would do but I could also potentially use that to change people's insurance and say, if you drive in a certain way something we've never been able to do. If you drive in a certain way, based on the sensors you get a lower insurance rate, then nobody's done that. But now there's interesting business opportunities for that data that you didn't have one minute ago and I just gave away. So, (laughs) it's all about the actionable items in the data. How do you drive something to the top line and the bottom line? 'Cause in the end, that's how we're all measured. >> And Isaac, I know you say data is the lifeblood. What are your thoughts on this conundrum? >> Well, I think, you know, they gave you the start and the end of the equation, start with a question. What are you really trying to answer? What you don't understand that you want to learn about your business connect it to an outcome that is valuable to you. And really what most organizations struggle with is a process that goes through discovery, learning what's in the data, addressing data, quality issues, loading new data sources if required and really doing that iteratively and we're all agile people here at BizOps, right? So doing it iteratively, getting some answers out and understanding what the issues are with the underlying data and then going back and revisiting and reprioritizing what you want to do next. Do you want to go look at another question? Is the answer heading down a path that you can drive outcomes? Do you got to go cleanse some data? So it's really that, how do you put it together so that you can peel the onion back and start looking at data and getting insights out of it. >> Great advice, another challenge though, that the survey identified was that nearly 70% of the respondents and again, 519 business and technology professionals from five countries said, we are struggling to create business metrics from our data with so much data, so much that we can't access. Can you guys share best practices for how organizations would sort through and identify the best data sources from which they can identify the ideal business metrics? Kieran, take it away. >> Sure thing, I guess I'll build on Isaac's statements. Every company has some gap in data, right? And so when you do that, that data gap analysis I think you really, I don't know. It's like Alice in Wonderland, begin at the beginning, right? You start with that question like Isaac said, And I think the best questions are really born from an understanding of what your customers value. And if you dig into that, you understand what the customers value, you build it off of actual customer feedback, market research then you know what questions to ask and then from that, hey, what inputs do I need to really understand how to solve that particular business issue or problem. >> Kevin, what are your thoughts? >> Yeah, I'm going to add to that, completely agree but, look, let's start with sales data, right? So sales data is something, everybody watching this understands, even if they're not in sales, they go well, okay, I understand sales data. What's interesting there is we know who our customers are. We could probably figure out if we have enough data, why they buy, are they buying because of a certain sales person? Are they buying because it's a certain region? Are they buying because of some demographic that we don't understand, but AI can pull out, right? So I would like to know, who's buying and why they're buying. Because if I know that I might make more of what more of those people want whatever that is, certain fundamental sales changes or product changes or whatever it is. So if you could certainly start there, if you start nowhere else, say I sell X today. I'd like to sell X times 1.2 by next year. Okay, great. Can I learn from the last five years of sales, millions of units or million or whatever it is, how to do that better and the answer is for sure yes and yes there's problems with the data and there's holes in the data as Kieran said and there's missing data. It doesn't matter, there's a lot of data around sales. So you can just start there and probably drive some top line growth, just doing what you're already doing but doing it better and learning how to do it better. >> Learning how to do it better. Isaac, talk to us about what your thoughts are here with respect to this challenge. >> Well, when you look at that percentage 70% struggling with business metrics, you know what I see is some companies struggling when they have too few metrics and you know, their KPIs, it really doesn't translate well to people doing work for a customer for an application, responding to an issue. So when you have too few in there too disconnected from the work, people don't understand how to use them and then on the flip side I see other organizations trying to create metrics around every single part of the operation, you know, dozens of different ways of measuring user experience and so forth. And that doesn't work because now we don't know what to prioritize. So I think the art of this is management coming back and saying, what are the metrics? Do we want to see impact and changes over in a short amount of time, over the next quarter, over the next six months and to pick a couple in each category, certainly starting with the customer, certainly looking at sales but then also looking at operations and looking at quality and looking at risk and say to the organization, these are the two or three we're going to focus on in the next six months and then I think that's what simplifies it for organizations. >> Thanks, Isaac. So something that I found interesting, it's not surprising in that the survey found that too much data is one of the biggest challenges that organizations have followed by the limitations that we just talked about in terms of identifying what are the ideal business metrics, but a whopping 74% of survey respondents said we failed to have key data available in real time, which is a big inhibitor for data-driven decision-making. Can you guys offer some advice to organizations? How can they harness this data and glean insights from it faster, Kieran, take it away. >> Yeah, I think there are probably five steps to establishing business KPIs and Lisa your first two questions and these gentleman's answers laid out the first two that is define the questions that you want answers for and then identify what those data inputs would be. You know, if you've got a formula in mind, what data inputs do do you need? The remaining three steps. One is, you know, to evaluate the data you've got and then identify what's missing, you know what do you need to then fetch? And then that fetching, you need to think about the measurement method, the frequency I think Isaac mentioned, you know this concept of tools for all. We have too many tools to collect data. So, the measurement method and frequency is important standardizing on tools and automating that collection wherever possible. And then the last step, this is really the people component of the formula. You need to identify stakeholders that will own those business KPIs and even communicate them within the organization. That human element is sometimes forgotten and it's really important. >> It is important, it's one of the challenges as well. Kevin, talk to us about your thoughts here. >> Yeah, again I mean, for sure you've got in the end you've got the human element. You can give people all kinds of KPIs as Isaac said, often it's too many. You have now KPI the business to death and nobody can get out and do anything that doesn't work. Obviously you can't improve things until you measure them. So you have to measure, we get that. But this question of live data is interesting. My personal view is only certain kinds of data are interesting, absolutely live in the moment. So I think people get in their mind, oh, well if I could deploy IOT everywhere and get instantaneous access within one second to the amalgam of that data, I'm making up words too. That would be interesting. Are you sure that'd be interesting? I might rather analyze the last week of real, real data, really deep analysis, right? Build you know, a real model around that and say, okay for the next week, you ought to do the following. Now I get that if you're in the high-frequency stock trading business you know, every millisecond counts, okay? But most of our businesses do not run by the millisecond and we're not going to make a business decision especially humans involved in a millisecond anyway. We make business decisions based on a fair bit of data, days and weeks. So this is just my own personal opinion. I think people get hung up on this. I've got to have all this live data. No, you want great data analysis using AI and machine learning to evaluate as much data as you can get over whatever period of time that is a week, a month a year and start making some rational decisions off of that information. I think that is how you run a business that's going to crush your competition. >> Good advice, Isaac what are your thoughts on these comments? >> Yeah, I'm going to pair off of Kevin's comments. You know, how do you chip away at this problem at getting more real time data? And I'll share two insights first, from the top down, you know, when StarCIO works with a group of CEO and their executive group, you know how are they getting their data? Well, they're getting it in a boardroom with PowerPoints with spreadsheets behind those PowerPoints, with analysts doing a lot of number crunching and behind all that are all the systems of record around the CRM and the ERP and all the other systems that are telling them how they're performing. And I suggest to them for a month, leave the world of PowerPoint and Excel and bring your analysts in to show you the data live in the systems, ask questions and see what it's like to work with real time data. That first changes the perspective in terms of all the manual work that goes into homogenizing that data for them. But then they start getting used to looking at the tools where the data is actually living. So that's an exercise from the top down from the bottom up when we talk to the it groups, you know so much of our data technologies were built at a time when batch processing in our data centers was the only way to go. We ran these things overnight to move data from point a to point B and with the Cloud, with data streaming technologies it's really a new game in town. And so it's really time for many organizations to modernize and thinking about how they're streaming data. Doesn't necessarily have to be real time. It's not really IOT but it's really saying, I need to have my data updated on a regular basis with an SLA against it so that my teams and my businesses can make good decisions around things. >> So let's talk now about digital transformation. We've been talking about that for years. We talked a lot about in 2020, the acceleration of digital transformation for obvious reasons. But when organizations are facing this data conundrum that we talked about, this sort of data disconnect too much can't get what we need right away. Do we need it right away? How did they flip the script on that so that it doesn't become an impediment to digital transformation but it becomes an accelerant. Kieran >> You know, a lot of times you'll hear vendors talk about technology as being the answer, right? So MI, ML, my math is better than your math, et cetera. And technology is important but it's only effective to the point that which people can actually interpret understand and use the data. And so I would put forth this notion of having data at all levels throughout an organization too often. What you'll see is that I think Isaac mentioned it, you know the data is delivered to the C-suite via PowerPoint and it's been sanitized and scrubbed, et cetera. But heck, by the time it gets to the C-suite it's three weeks old. Data at all levels is making sure that throughout organization, the right people have real-time access to data and can make actionable decisions based upon that. So I think that's a real vital ingredient to successful digital transformation. >> Kevin. >> Well, I like to think of digital transformation as looking at all of your relatively manual or paper-based or other processes whatever they are throughout the organization and saying is this something that can now be done for lack of a better word by a machine, right? And that machine could be algorithms. It could be computers, it could be humans it could be Cloud, it could be AI it could be IOT doesn't really matter. (clears throat) And so there's a reason to do that and of course, the basis of that is the data. You've got to collect data to say, this is how we've been performing. This is what we've been doing. So an example, a simple example of digitalization is people doing RPA around customer support. Now you collect a lot of data on how customer support has been supporting customers. You break that into tiers and you say, here's the easiest, lowest tier. I had farmed that out to probably some other country 20 years ago or 10 years ago. Can I even with the systems in place, can I automate that with a set of processes, Robotic Process Automation that digitizes that process now, Now there still might be, you know 20 different screens that click on all different kinds of things, whatever it is, but can I do that? Can I do it with some Chatbots? Can I do it with it? No, I'm not going to do all the customer support that way but I could probably do a fair bit. Can I digitize that process? Can I digitize the process? Great example we all know is insurance companies taking claims. Okay, I have a phone. Can, I take a picture of my car that just got smashed send it in, let AI analyze it and frankly, do an ACH transfer within the hour, because if it costs them insurance company on average 300 to $500 depending on who they are to process a claim, it's cheaper to just send me the $500 then even question it. And if I did it two or three times, well then I'm trying to steal their money and I should go to jail, right? So these are just, I'm giving these as examples 'cause they're examples that everyone who is watching this would go, oh I understand you're digitizing a process. So now when we get to much more complex processes that we're digitizing in data or hiring or whatever, those are a little harder to understand but I just tried to give those as like everyone understands yes, you should digitize those. Those are obvious, right? >> Now those are great examples, you're right. They're relatable across the board here. Isaac, talk to me about what your thoughts are about. Okay, let's do the conundrum. How do we flip the script and leverage data, access to it insights to drive and facilitate digital transformation rather than impede it. >> Well remember, you know, digital transformation is really about changing the business model, changing how you're working with customers and what markets you're going after. You're being forced to do that because of the pace digital technologies are enabling competitors to outpace you. And so we really like starting digital transformations with a vision. What does this business need to do better, differently more of what markets are we going to go after? What types of technologies are important? And we're going to create that vision but we know long-term planning, doesn't work. We know multi-year planning, doesn't work. So we're going to send our teams out on an agile journey over the next sprint, over the next quarter and we're going to use data to give us information about whether we're heading in the right direction. Should we do more of something? Is this feature higher priority? Is there a certain customer segment that we need to pay attention to more? Is there a set of defects happening in our technology that we have to address? Is there a new competitor stealing market share all that kind of data is what the organization needs to be looking at on a very regular basis to say, do we need to pivot, what we're doing? Do we need to accelerate something? Are we heading in the right direction? Should we give ourselves high fives and celebrate a quick win? Because we've accomplished something 'cause so much of transformation is what we're doing today. We're going to change what we're doing over the next three years, and then guess what? There's going to be a new set of technologies. There's going to be another disruption that we can't anticipate and we want our teams sitting on their toes waiting to look at data and saying, what should we do next? >> That's a great segue Isaac into our last question, which is around culture that's always one of those elephants in the room, right? Because so much cultural transformation is necessary but it's incredibly difficult. So question for you guys, Kieran we'll start with you is, should you advise leadership, should really create a culture, a company-wide culture around data? What do you think? >> Absolutely. I mean, this reminds me of DevOps in many ways and you know, the data has to be shared at all levels and has to empower people to make decisions at their respective levels so that we're not, you know kind of siloed in our knowledge or our decision-making, it's through that collective intelligence that I think organizations can move forward more quickly but they do have to change the culture and they've got to have everyone in the room. Everyone's got a stake in driving business success from the C-suite down to the individual contributor >> Right, Kevin, your thoughts >> You know what? Kieran's right. Data silos, one of the biggest brick walls in all of our way, all the time, you know SecOps says there is no way I'm going to share that database because it's got PII. Okay, well, how about if we strip the PII? Well, then that won't be good for something else and you're getting these huge arguments and if you're not driving it from the top, certainly the CIO, maybe the CFO, maybe the CEO I would argue the CEO, drives it from the top. 'Cause the CEO drives company culture and you know, we talk BizOps and the first word of that is Biz. It's the business, right? It's Ops being driven by business goals and the CEO has to set the business goals. It's not really up to the CIO to set business goals. They're setting operational goals, it's up to the CEO. So when the CEO comes out and says our business goals are to drive up sales by this drive down cost by this drive up speed of product development, whatever it is and we're going to digitize all of our processes to do that. We're going to set in KPIs. We're going to measure everything that we do and everybody's going to work around this table. By the way just like we did with DevOps a decade ago, right? And said, Dev, you actually have to work with Ops now and they go, those dangerous guys way over in that other building, we don't even know who they are but in time people realize that we're all on the same team and that if developers develop something that operations can't host and support and keep alive, it's junk right? And we used to do that and now we're much better at it. And whether it's Dev, SecOps or Dev two-way Ops, whatever all those teams working together. Now we're going to spread that out and make it a bigger pyre on the company and it starts with the CEO. And when the CEO makes it a directive for the company I think we're all going to be successful. >> Isaac, what are your thoughts? >> I think we're really talking about a culture of transformation and a culture of collaboration. I mean, again, everything that we're doing now we're going to build, we're going to learn. We're going to use data to pivot what we're doing. We're going to release a product to customers. We're going to get feedback. We're going to continue to iterate over those things. Same thing when it comes to sales, same things that you know, the experiments that we do for marketing, what we're doing today, we're constantly learning. We're constantly challenging our assumptions. We're trying to throw out the sacred cows with status quo, 'cause we know there's going to be another Island that we have to go after and that's the transformation part. The collaboration part is really you know, what you're hearing. Multiple teams, not just Dev and Ops and not just data and Dev, but really the spectrum of business of product, of stakeholders, of marketing and sales, working with technologists and saying, look this is the things that we need to go after over these time periods and work collaboratively and iteratively around them. And again, the data is the foundation for this, right? And we talk about a learning culture as part of that, the data is a big part of that learning, learning new skills and what new skills to learn is as part of that. But when I think about culture, you know the things that slow down organizations is when they're not transforming fast enough, or they're going in five or six different directions, they're not collaborative enough and the data is the element in there that is an equalizer. It's what you show everybody to say, look what we're doing today is not going to make us survive over the next three years. >> The data equalizer, that sounds like it could be movie coming out in 2021. (laughing) Gentlemen, thank you for walking us through some of those interesting metrics coming out of the BizOps Inaugural Survey. Yes, there are challenges with data. Many of them aren't surprising but there's also a lot of tremendous opportunity and I liked how you kind of brought it around to from a cultural perspective. It's got to start from that C-suite to Kieran's point all the way down. I know we could keep talking, we're out of time, but we'll have to keep following, this as a very interesting topic. One that is certainly pervasive across industries. Thanks guys for sharing your insights. >> Than you. >> Thank you, Lisa. >> Thank you, Lisa. >> For Kieran Taylor, Kevin Surace and Isaac Sacolick. I'm Lisa Martin. Thanks for watching. (upbeat music)

Published Date : Apr 22 2021

SUMMARY :

Kieran, great to have you on the program. Chairman and CTO of Appvance, hey Kevin. Author and CEO of StarCIO. and the first one in that So I think you get out of questions to ask of the data. and what you want out of it, right? And Isaac, I know you and the end of the equation, and identify the best data sources And so when you do that, but doing it better and learning how to do it better. Learning how to do it better. the operation, you know, dozens in that the survey found and then identify what's missing, you know of the challenges as well. You have now KPI the business to death and behind all that are all the systems to digital transformation it gets to the C-suite and of course, the basis Isaac, talk to me about what We're going to change what we're doing elephants in the room, right? from the C-suite down to and the CEO has to set the business goals. and Dev, but really the and I liked how you kind Surace and Isaac Sacolick.

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CoC Virtual Events Annoucement


 

>> Hello everyone, welcome to the special Cube conversation. I'm John foray with Dave Volante. We're known as theCube guys. We're doing a lot of Cube events over the past year with COVID in a virtual format and we really miss being onsite and being at the events extracting the signal from the noise. Dave, we've got some big news, we're announcing our Cube On Cloud series of virtual events. We're going to do in combination to the hybrid format of theCube when it comes back to, when theCube is coming back which we look like (indistinct), we'll be implementing theCube virtual format. And so Dave, Cube On Cloud Startups is our first inaugural event coming up this month. >> Well, I'm really excited John, because of course as you well know, in the early days of Cloud, we really doubled down on our content focus. And I think if you're a customer, firmly I believe CIO, CTOs, you have to have a portion of your portfolio that is really driven toward innovation and that really comes from startups. And that's really what we're going to feature today. We're talking about startups from tens of millions to hundreds of millions of ARR. I think if you're an investor, there's some great opportunities here. If you're a technologist, you might be trying to figure out, okay, "where's the next great place that I want to work?" And I think really it's all enabled by the Cloud and the Cloud is changing John, right? It's evolving from what was just core infrastructure storage servers, networking to really now driving transformative business value. And that's what this event is going to be all about. >> And what's exciting Dave, I want to share with the folks out there, you see theCube. you've seen us on all the channels, Twitter, Facebook, LinkedIn, all over the internet. Now with the virtual, we going to bring that together. And every quarter we're going to do a quarterly startup hot Cuban Cloud Startup event every quarter, four times a year. So, join us, we want to be part of our community. Be part of the conversation, theCube 365 virtual format is interactive, it's engaging. It's our own clubhouse, it's our own place to engage with you. If you want to engage with us, this is the time to do it. Or if you want to sit back and consume some of the great content, do that. Our first event on the 24th is with aWS and their sponsored showcase startups. We're going to be featuring 10 of the hottest Cloud startups obviously all around data and machine learning. And we're going to feature those 10, we're going to introduce the world to them, unpack them, talk to the founders and this top management of teams and understand their secret sauce, their competitive advantage and how they're going to be successful in the enterprise in Cloud. But we've also got a great keynote program to kick it off. We're going to have Jeff Barr who's legendary in the developer and Cloud community. He's with aWS. He does a lot of their developer. He writes all the blog posts announcing all the great products at aWS. If you're in the Cloud, visit, you know who Jeff Barr is. He's a legend. We got Jerry chin, Cube alumni. He's a partner at Greylock, tier one venture capital firm, and Michael Liebow who's a partner at McKinsey. And McKinsey is talking to all the C-suites Dave, they're the ones setting the table. And just recently came out with a Cloud report called, "Trillion Dollar Market Opportunity." Of course, we wrote Trillion Dollar Baby Cloud Ambition for Andy Jassy in 2015. We're going to tie that together. And of course, when you come to the event and join us, you get a free copy of that report. So, Dave-- >> And Don't forget Ben Haynes. He's going to bring the practitioner perspective which we're really excited about. And I'm glad you made that shout out to the Cube community because as you know, it's not just coming to the event and doing some chat. Do that, lay down your knowledge because the next show we're going to have you on live interview, you that's what we're all about. Bringing our community together, bringing you in and interacting with you, not just on chat or email or whatever but actually making you part of the program. >> Yeah, it's not a webinar Dave, these aren't webinars, webinars are old they're dying. Webinars are great for sales tools. You do those every day if you're a sales person or a company. This is different. We're talking about making it an immersive and interactive, engaging, virtually. This is going to be a great compliment. Certainly when the events come back and we're looking forward to it. I can't tell you Dave how many times people want to chat with me on Twitter, I'm not available, time zone around the world. Now, you can come to our events and engage directly with us and consume, but also we'll call you up. We're going to have sessions, maybe have some Ad hoc femoral conversations, set up your own little clubhouse with us and share your knowledge on the Cube. The Cube going virtual. Virtualization Dave, as we were joking during the pandemic is one of the upsides for what happened this year. And I got to say, I'm really, really excited because this brings a new format for us to bring to people. So, I'm really looking forward to it. >> Yeah, me too, John. So give us the details. Date, time, we've got a, I think we've got a screenshot but we'll pull that up and show people. So, there's a site. What's the dates again, John? >> This is on going to happen on March 24th, >> 9: 00 AM Pacific to 1:00 PM, it's a morning program. Again, it's a featured conference with the hot stars. We're going to feature, We're going to do a keynote session and then we're going to have the breakouts with all the startups. So, it can jump into the rooms find the startups you like and talk to them. And then a closing fireside chat with Ben Haynes who's a practitioner, CIO Perspectives, CXL Perspective as well as executives in the industry. So, we're going to wrap that up at the end of the day. So, great program. Good keynote on what ways are happening? What's the top trends and then ending fireside chats. Should be a great day, very cool. And of course it's virtual. So, you can do a fly by, you can come hang out with us and also come back. it's always going to be on 24/7, 365. So, that is the Cube On Cloud startups, March 24th. Join us and join our community, thank you.

Published Date : Mar 12 2021

SUMMARY :

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Breaking Analysis: Best of theCUBE on Cloud


 

>> Narrator: From theCUBE Studios in Palo Alto, in Boston bringing you data-driven insights from theCUBE and ETR. This is "Breaking Analysis" with Dave Vellante. >> The next 10 years of cloud, they're going to differ dramatically from the past decade. The early days of cloud, deployed virtualization of standard off-the-shelf components, X86 microprocessors, disk drives et cetera, to then scale out and build a large distributed system. The coming decade is going to see a much more data-centric, real-time, intelligent, call it even hyper-decentralized cloud that will comprise on-prem, hybrid, cross-cloud and edge workloads with a services layer that will obstruct the underlying complexity of the infrastructure which will also comprise much more custom and varied components. This was a key takeaway of the guests from theCUBE on Cloud, an event hosted by SiliconANGLE on theCUBE. Welcome to this week's Wikibon CUBE Insights Powered by ETR. In this episode, we'll summarize the findings of our recent event and extract the signal from our great guests with a couple of series and comments and clips from the show. CUBE on Cloud is our very first virtual editorial event. It was designed to bring together our community in an open forum. We ran the day on our 365 software platform and had a great lineup of CEOs, CIOs, data practitioners technologists. We had cloud experts, analysts and many opinion leaders all brought together in a day long series of sessions that we developed in order to unpack the future of cloud computing in the coming decade. Let me briefly frame up the conversation and then turn it over to some of our guests. First, we put forth our view of how modern cloud has evolved and where it's headed. This graphic that we're showing here, talks about the progression of cloud innovation over time. A cloud like many innovations, it started as a novelty. When AWS announced S3 in March of 2006, nobody in the vendor or user communities really even in the trade press really paid too much attention to it. Then later that year, Amazon announced EC2 and people started to think about a new model of computing. But it was largely tire kickers, bleeding-edge developers that took notice and really leaned in. Now the financial crisis of 2007 to 2009, really created what we call a cloud awakening and it put cloud on the radar of many CFOs. Shadow IT emerged within departments that wanted to take IT in bite-sized chunks and along with the CFO wanted to take it as OPEX versus CAPEX. And then I teach transformation that really took hold. We came out of the financial crisis and we've been on an 11-year cloud boom. And it doesn't look like it's going to stop anytime soon, cloud has really disrupted the on-prem model as we've reported and completely transformed IT. Ironically, the pandemic hit at the beginning of this decade, and created a mandate to go digital. And so it accelerated the industry transformation that we're highlighting here, which probably would have taken several more years to mature but overnight the forced March to digital happened. And it looks like it's here to stay. Now the next wave, we think we'll be much more about business or industry transformation. We're seeing the first glimpses of that. Holger Mueller of Constellation Research summed it up at our event very well I thought, he basically said the cloud is the big winner of COVID. Of course we know that now normally we talk about seven-year economic cycles. He said he was talking about for planning and investment cycles. Now we operate in seven-day cycles. The examples he gave where do we open or close the store? How do we pivot to support remote workers without the burden of CAPEX? And we think that the things listed on this chart are going to be front and center in the coming years, data AI, a fully digitized and intelligence stack that will support next gen disruptions in autos, manufacturing, finance, farming and virtually every industry where the system will expand to the edge. And the underlying infrastructure across physical locations will be hidden. Many issues remain, not the least of which is latency which we talked about at the event in quite some detail. So let's talk about how the Big 3 cloud players are going to participate in this next era. Well, in short, the consensus from the event was that the rich get richer. Let's take a look at some data. This chart shows our most recent estimates of IaaS and PaaS spending for the Big 3. And we're going to update this after earning season but there's a couple of points stand out. First, we want to make the point that combined the Big 3 now account for almost $80 billion of infrastructure spend last year. That $80 billion, was not all incremental (laughs) No it's caused consolidation and disruption in the on-prem data center business and within IT shops companies like Dell, HPE, IBM, Oracle many others have felt the heat and have had to respond with hybrid and cross cloud strategies. Second while it's true that Azure and GCP they appear to be growing faster than AWS. We don't know really the exact numbers, of course because only AWS provides a clean view of IaaS and passwords, Microsoft and Google. They kind of hide them all ball on their numbers which by the way, I don't blame them but they do leave breadcrumbs and clues on growth rates. And we have other means of estimating through surveys and the like, but it's undeniable Azure is closing the revenue gap on AWS. The third is that I like the fact that Azure and Google are growing faster than AWS. AWS is the only company by our estimates to grow its business sequentially last quarter. And in and of itself, that's not really enough important. What is significant is that because AWS is so large now at 45 billion, even at their slower growth rates it grows much more in absolute terms than its competitors. So we think AWS is going to keep its lead for some time. We think Microsoft and AWS will continue to lead the pack. You know, they might converge maybe it will be a 200 just race in terms of who's first who's second in terms of cloud revenue and how it's counted depending on what they count in their numbers. And Google look with its balance sheet and global network. It's going to play the long game and virtually everyone else with the exception of perhaps Alibaba is going to be secondary players on these platforms. Now this next graphic underscores that reality and kind of lays out the competitive landscape. What we're showing here is survey data from ETR of more than 1400 CIOs and IT buyers and on the vertical axis is Net Score which measures spending momentum on the horizontal axis is so-called Market Share which is a measure of pervasiveness in the data set. The key points are AWS and Microsoft look at it. They stand alone so far ahead of the pack. I mean, they really literally, it would have to fall down to lose their lead high spending velocity and large share of the market or the hallmarks of these two companies. And we don't think that's going to change anytime soon. Now, Google, even though it's far behind they have the financial strength to continue to position themselves as an alternative to AWS. And of course, an analytics specialist. So it will continue to grow, but it will be challenged. We think to catch up to the leaders. Now take a look at the hybrid zone where the field is playing. These are companies that have a large on-prem presence and have been forced to initiate a coherent cloud strategy. And of course, including multicloud. And we include Google in this so pack because they're behind and they have to take a differentiated approach relative to AWS, and maybe cozy up to some of these traditional enterprise vendors to help Google get to the enterprise. And you can see from the on-prem crowd, VMware Cloud on AWS is stands out as having some, some momentum as does Red Hat OpenShift, which is it's cloudy, but it's really sort of an ingredient it's not really broad IaaS specifically but it's a component of cloud VMware cloud which includes VCF or VMware Cloud Foundation. And even Dell's cloud. We would expect HPE with its GreenLake strategy. Its financials is shoring up, should be picking up momentum in the future in terms of what the customers of this survey consider cloud. And then of course you could see IBM and Oracle you're in the game, but they don't have the spending momentum and they don't have the CAPEX chops to compete with the hyperscalers IBM's cloud revenue actually dropped 7% last quarter. So that highlights the challenges that that company facing Oracle's cloud business is growing in the single digits. It's kind of up and down, but again underscores these two companies are really about migrating their software install basis to their captive clouds and as well for IBM, for example it's launched a financial cloud as a way to differentiate and not take AWS head-on an infrastructure as a service. The bottom line is that other than the Big 3 in Alibaba the rest of the pack will be plugging into hybridizing and cross-clouding those platforms. And there are definitely opportunities there specifically related to creating that abstraction layer that we talked about earlier and hiding that underlying complexity and importantly creating incremental value good examples, snowfallLike what snowflake is doing with its data cloud, what the data protection guys are doing. A company like Loomio is headed in that direction as are others. So, you keep an eye on that and think about where the white space is and where the value can be across-clouds. That's where the opportunity is. So let's see, what is this all going to look like? How does the cube community think it's going to unfold? Let's hear from theCUBE Guests and theCUBE on Cloud speakers and some of those highlights. Now, unfortunately we don't have time to show you clips from every speaker. We are like 10-plus hours of video content but we've tried to pull together some comments that summarize the sentiment from the community. So I'm going to have John Furrier briefly explain what theCUBE on Cloud is all about and then let the guests speak for themselves. After John, Pradeep Sindhu is going to give a nice technical overview of how the cloud was built out and what's changing in the future. I'll give you a hint it has to do with data. And then speaking of data, Mai-Lan Bukovec, who heads up AWS is storage portfolio. She'll explain how she views the coming changes in cloud and how they look at storage. Again, no surprise, it's all about data. Now, one of the themes that you'll hear from guests is the notion of a distributed cloud model. And Zhamak Deghani, he was a data architect. She'll explain her view of the future of data architectures. We also have thoughts from analysts like Zeus Karavalla and Maribel Lopez, and some comments from both Microsoft and Google to compliment AWS's view of the world. In fact, we asked JG Chirapurath from Microsoft to comment on the common narrative that Microsoft products are not best-to-breed. They put out a one dot O and then they get better, or sometimes people say, well, they're just good enough. So we'll see what his response is to that. And Paul Gillin asks, Amit Zavery of Google his thoughts on the cloud leaderboard and how Google thinks about their third-place position. Dheeraj Pandey gives his perspective on how technology has progressed and been miniaturized over time. And what's coming in the future. And then Simon Crosby gives us a framework to think about the edge as the most logical opportunity to process data not necessarily a physical place. And this was echoed by John Roese, and Chris Wolf to experience CTOs who went into some great depth on this topic. Unfortunately, I don't have the clips of those two but their comments can be found on the CTO power panel the technical edge it's called that's the segment at theCUBE on Cloud events site which we'll share the URL later. Now, the highlight reel ends with CEO Joni Klippert she talks about the changes in securing the cloud from a developer angle. And finally, we wrap up with a CIO perspective, Dan Sheehan. He provides some practical advice on building on his experience as a CIO, COO and CTO specifically how do you as a business technology leader deal with the rapid pace of change and still be able to drive business results? Okay, so let's now hear from the community please run the highlights. >> Well, I think one of the things we talked about COVID is the personal impact to me but other people as well one of the things that people are craving right now is information, factual information, truth, textures that we call it. But here this event for us Dave is our first inaugural editorial event. Rob, both Kristen Nicole the entire cube team, SiliconANGLE on theCUBE we're really trying to put together more of a cadence. We're going to do more of these events where we can put out and feature the best people in our community that have great fresh voices. You know, we do interview the big names Andy Jassy, Michael Dell, the billionaires of people making things happen, but it's often the people under them that are the real Newsmakers. >> If you look at the architecture of cloud data centers the single most important invention was scale-out. Scale-out of identical or near identical servers all connected to a standard IP ethernet network. That's the architecture. Now the building blocks of this architecture is ethernet switches which make up the network, IP ethernet switches. And then the server is all built using general purpose x86 CPU's with DRAM, with SSD, with hard drives all connected to inside the CPU. Now, the fact that you scale these server nodes as they're called out was very, very important in addressing the problem of how do you build very large scale infrastructure using general purpose compute but this architecture, Dave is a compute centric architecture. And the reason it's a compute centric architecture is if you open this, is server node. What you see is a connection to the network typically with a simple network interface card. And then you have CPU's which are in the middle of the action. Not only are the CPU's processing the application workload but they're processing all of the IO workload what we call data centric workload. And so when you connect SSDs and hard drives and GPU is everything to the CPU, as well as to the network you can now imagine that the CPU is doing two functions. It's running the applications but it's also playing traffic cop for the IO. So every IO has to go to the CPU and you're executing instructions typically in the operating system. And you're interrupting the CPU many many millions of times a second. Now general purpose CPU and the architecture of the CPU's was never designed to play traffic cop because the traffic cop function is a function that requires you to be interrupted very, very frequently. So it's critical that in this new architecture where does a lot of data, a lot of these stress traffic the percentage of workload, which is data centric has gone from maybe one to 2% to 30 to 40%. >> The path to innovation is paved by data. If you don't have data, you don't have machine learning you don't have the next generation of analytics applications that helps you chart a path forward into a world that seems to be changing every week. And so in order to have that insight in order to have that predictive forecasting that every company needs, regardless of what industry that you're in today, it all starts from data. And I think the key shift that I've seen is how customers are thinking about that data, about being instantly usable. Whereas in the past, it might've been a backup. Now it's part of a data Lake. And if you can bring that data into a data lake you can have not just analytics or machine learning or auditing applications it's really what does your application do for your business and how can it take advantage of that vast amount of shared data set in your business? >> We are actually moving towards decentralization if we think today, like if it let's move data aside if we said is the only way web would work the only way we get access to various applications on the web or pages to centralize it We would laugh at that idea. But for some reason we don't question that when it comes to data, right? So I think it's time to embrace the complexity that comes with the growth of number of sources, the proliferation of sources and consumptions models, embrace the distribution of sources of data that they're not just within one part of organization. They're not just within even bounds of organizations that are beyond the bounds of organization. And then look back and say, okay, if that's the trend of our industry in general, given the fabric of compensation and data that we put in, you know, globally in place then how the architecture and technology and organizational structure incentives need to move to embrace that complexity. And to me that requires a paradigm shift a full stack from how we organize our organizations how we organize our teams, how we put a technology in place to look at it from a decentralized angle. >> I actually think we're in the midst of the transition to what's called a distributed cloud, where if you look at modernized cloud apps today they're actually made up of services from different clouds. And also distributed edge locations. And that's going to have a pretty profound impact on the way we go vast. >> We wake up every day, worrying about our customer and worrying about the customer condition and to absolutely make sure we dealt with the best in the first attempt that we do. So when you take the plethora of products we've dealt with in Azure, be it Azure SQL be it Azure cosmos DB, Synapse, Azure Databricks, which we did in partnership with Databricks Azure machine learning. And recently when we sort of offered the world's first comprehensive data governance solution and Azure overview, I would, I would humbly submit to you that we are leading the way. >> How important are rankings within the Google cloud team or are you focused mainly more on growth and just consistency? >> No, I don't think again, I'm not worried about we are not focused on ranking or any of that stuff. Typically I think we are worried about making sure customers are satisfied and the adding more and more customers. So if you look at the volume of customers we are signing up a lot of the large deals we did doing. If you look at the announcement we've made over the last year has been tremendous momentum around that. >> The thing that is really interesting about where we have been versus where we're going is we spend a lot of time talking about virtualizing hardware and moving that around. And what does that look like? And creating that as more of a software paradigm. And the thing we're talking about now is what does cloud as an operating model look like? What is the manageability of that? What is the security of that? What, you know, we've talked a lot about containers and moving into different, DevSecOps and all those different trends that we've been talking about. Like now we're doing them. So we've only gotten to the first crank of that. And I think every technology vendor we talked to now has to address how are they are going to do a highly distributed management insecurity landscape? Like, what are they going to layer on top of that? Because it's not just about, oh, I've taken a rack of something, server storage, compute, and virtualized it. I know have to create a new operating model around it in a way we're almost redoing what the OSI stack looks like and what the software and solutions are for that. >> And the whole idea of we in every recession we make things smaller. You know, in 91 we said we're going to go away from mainframes into Unix servers. And we made the unit of compute smaller. Then in the year, 2000 windows the next bubble burst and the recession afterwards we moved from Unix servers to Wintel windows and Intel x86 and eventually Linux as well. Again, we made things smaller going from million dollar servers to $5,000 servers, shorter lib servers. And that's what we did in 2008, 2009. I said, look, we don't even need to buy servers. We can do things with virtual machines which are servers that are an incarnation in the digital world. There's nothing in the physical world that actually even lives but we made it even smaller. And now with cloud in the last three, four years and what will happen in this coming decade. They're going to make it even smaller not just in space, which is size, with functions and containers and virtual machines, but also in time. >> So I think the right way to think about edges where can you reasonably process the data? And it obviously makes sense to process data at the first opportunity you have but much data is encrypted between the original device say and the application. And so edge as a place doesn't make as much sense as edge as an opportunity to decrypt and analyze it in the care. >> When I think of Shift-left, I think of that Mobius that we all look at all of the time and how we deliver and like plan, write code, deliver software, and then manage it, monitor it, right like that entire DevOps workflow. And today, when we think about where security lives, it either is a blocker to deploying production or most commonly it lives long after code has been deployed to production. And there's a security team constantly playing catch up trying to ensure that the development team whose job is to deliver value to their customers quickly, right? Deploy as fast as we can as many great customer facing features. They're then looking at it months after software has been deployed and then hurrying and trying to assess where the bugs are and trying to get that information back to software developers so that they can fix those issues. Shifting left to me means software engineers are finding those bugs as they're writing code or in the CIC CD pipeline long before code has been deployed to production. >> During this for quite a while now, it still comes down to the people. I can get the technology to do what it needs to do as long as they have the right requirements. So that goes back to people making sure we have the partnership that goes back to leadership and the people and then the change management aspects right out of the gate, you should be worrying about how this change is going to be how it's going to affect, and then the adoption and an engagement, because adoption is critical because you can go create the best thing you think from a technology perspective. But if it doesn't get used correctly, it's not worth the investment. So I agree, what is a digital transformation or innovation? It still comes down to understand the business model and injecting and utilizing technology to grow our reduce costs, grow the business or reduce costs. >> Okay, so look, there's so much other content on theCUBE on Cloud events site we'll put the link in the description below. We have other CEOs like Kathy Southwick and Ellen Nance. We have the CIO of UI path. Daniel Dienes talks about automation in the cloud and Appenzell from Anaplan. And a plan is not her company. By the way, Dave Humphrey from Bain also talks about his $750 million investment in Nutanix. Interesting, Rachel Stevens from red monk talks about the future of software development in the cloud and CTO, Hillary Hunter talks about the cloud going vertical into financial services. And of course, John Furrier and I along with special guests like Sergeant Joe Hall share our take on key trends, data and perspectives. So right here, you see the coupon cloud. There's a URL, check it out again. We'll, we'll pop this URL in the description of the video. So there's some great content there. I want to thank everybody who participated and thank you for watching this special episode of theCUBE Insights Powered by ETR. This is Dave Vellante and I'd appreciate any feedback you might have on how we can deliver better event content for you in the future. We'll be doing a number of these and we look forward to your participation and feedback. Thank you, all right, take care, we'll see you next time. (upbeat music)

Published Date : Jan 22 2021

SUMMARY :

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theCube On Cloud 2021 - Kickoff


 

>>from around the globe. It's the Cube presenting Cuban cloud brought to you by silicon angle, everybody to Cuban cloud. My name is Dave Volonte, and I'll be here throughout the day with my co host, John Ferrier, who was quarantined in an undisclosed location in California. He's all good. Don't worry. Just precautionary. John, how are you doing? >>Hey, great to see you. John. Quarantine. My youngest daughter had covitz, so contact tracing. I was negative in quarantine at a friend's location. All good. >>Well, we wish you the best. Yeah, well, right. I mean, you know what's it like, John? I mean, you're away from your family. Your basically shut in, right? I mean, you go out for a walk, but you're really not in any contact with anybody. >>Correct? Yeah. I mean, basically just isolation, Um, pretty much what everyone's been kind of living on, kind of suffering through, but hopefully the vaccines are being distributed. You know, one of the things we talked about it reinvent the Amazon's cloud conference. Was the vaccine on, but just the whole workflow around that it's gonna get better. It's kind of really sucky. Here in the California area, they haven't done a good job, a lot of criticism around, how that's rolling out. And, you know, Amazon is now offering to help now that there's a new regime in the U. S. Government S o. You know, something to talk about, But certainly this has been a terrible time for Cove it and everyone in the deaths involved. But it's it's essentially pulled back the covers, if you will, on technology and you're seeing everything. Society. In fact, um, well, that's big tech MIT disinformation campaigns. All these vulnerabilities and cyber, um, accelerated digital transformation. We'll talk about a lot today, but yeah, it's totally changed the world. And I think we're in a new generation. I think this is a real inflection point, Dave. You know, modern society and the geo political impact of this is significant. You know, one of the benefits of being quarantined you'd be hanging out on these clubhouse APS, uh, late at night, listening to experts talk about what's going on, and it's interesting what's happening with with things like water and, you know, the island of Taiwan and China and U. S. Sovereignty, data, sovereignty, misinformation. So much going on to talk about. And, uh, meanwhile, companies like Mark injuries in BC firm starting a media company. What's going on? Hell freezing over. So >>we're gonna be talking about a lot of that stuff today. I mean, Cuba on cloud. It's our very first virtual editorial event we're trying to do is bring together our community. It's a it's an open forum and we're we're running the day on our 3 65 software platform. So we got a great lineup. We got CEO Seo's data Practitioners. We got a hard core technologies coming in, cloud experts, investors. We got some analysts coming in and we're creating this day long Siri's. And we've got a number of sessions that we've developed and we're gonna unpack. The future of Cloud computing in the coming decade is, John said, we're gonna talk about some of the public policy new administration. What does that mean for tech and for big tech in General? John, what can you add to that? >>Well, I think one of the things that we talked about Cove in this personal impact to me but other people as well. One of the things that people are craving right now is information factual information, truth texture that we call it. But hear this event for us, Davis, our first inaugural editorial event. Robbo, Kristen, Nicole, the entire Cube team Silicon angle, really trying to put together Morva cadence we're gonna doom or of these events where we can put out feature the best people in our community that have great fresh voices. You know, we do interview the big names Andy Jassy, Michael Dell, the billionaires with people making things happen. But it's often the people under there that are the rial newsmakers amid savory, for instance, that Google one of the most impressive technical people, he's gotta talk. He's gonna present democratization of software development in many Mawr riel people making things happen. And I think there's a communal element. We're going to do more of these. Obviously, we have, uh, no events to go to with the Cube. So we have the cube virtual software that we have been building and over years and now perfecting and we're gonna introduce that we're gonna put it to work, their dog footing it. We're gonna put that software toe work. We're gonna do a lot mawr virtual events like this Cuban cloud Cuban startup Cuban raising money. Cuban healthcare, Cuban venture capital. Always think we could do anything. Question is, what's the right story? What's the most important stories? Who's telling it and increase the aperture of the lens of the industry that we have and and expose that and fastest possible. That's what this software, you'll see more of it. So it's super exciting. We're gonna add new features like pulling people up on stage, Um, kind of bring on the clubhouse vibe and more of a community interaction with people to meet each other, and we'll roll those out. But the goal here is to just showcase it's cloud story in a way from people that are living it and providing value. So enjoy the day is gonna be chock full of presentations. We're gonna have moderated chat in these sessions, so it's an all day event so people can come in, drop out, and also that's everything's on demand immediately after the time slot. But you >>want to >>participate, come into the time slot into the cube room or breakout session. Whatever you wanna call it, it's a cube room, and the people in there chatting and having a watch party. So >>when you're in that home page when you're watching, there's a hero video there. Beneath that, there's a calendar, and you'll see that red line is that red horizontal line of vertical line is rather, it's a linear clock that will show you where we are in the day. If you click on any one of those sessions that will take you into the chat, we'll take you through those in a moment and share with you some of the guests that we have upcoming and and take you through the day what I wanted to do. John is trying to set the stage for the conversations that folks are gonna here today. And to do that, I wanna ask the guys to bring up a graphic. And I want to talk to you, John, about the progression of cloud over time and maybe go back to the beginning and review the evolution of cloud and then really talk a little bit about where we think it Z headed. So, guys, if you bring up that graphic when a W S announced s three, it was March of 2000 and six. And as you recall, John you know, nobody really. In the vendor and user community. They didn't really pay too much attention to that. And then later that year, in August, it announced E C two people really started. They started to think about a new model of computing, but they were largely, you know, chicken tires. And it was kind of bleeding edge developers that really leaned in. Um what? What were you thinking at the time? When when you saw, uh, s three e c to this retail company coming into the tech world? >>I mean, I thought it was totally crap. I'm like, this is terrible. But then at that time, I was thinking working on I was in between kind of start ups and I didn't have a lot of seed funding. And then I realized the C two was freaking awesome. But I'm like, Holy shit, this is really great because I don't need to pay a lot of cash, the Provisional Data center, or get a server. Or, you know, at that time, state of the art startup move was to buy a super micro box or some sort of power server. Um, it was well past the whole proprietary thing. But you have to assemble probably anyone with 5 to 8 grand box and go in, and we'll put a couple ghetto rack, which is basically, uh, you know, you put it into some coasting location. It's like with everybody else in the tech ghetto of hosting, still paying monthly fees and then maintaining it and provisioning that's just to get started. And then Amazon was just really easy. And then from there you just It was just awesome. I just knew Amazon would be great. They had a lot of things that they had to fix. You know, custom domains and user interface Council got better and better, but it was awesome. >>Well, what we really saw the cloud take hold from my perspective anyway, was the financial crisis in, you know, 709 It put cloud on the radar of a number of CFOs and, of course, shadow I T departments. They wanted to get stuff done and and take I t in in in, ah, pecs, bite sized chunks. So it really was. There's cloud awakening and we came out of that financial crisis, and this we're now in this 10 year plus boom um, you know, notwithstanding obviously the economic crisis with cove it. But much of it was powered by the cloud in the decade. I would say it was really about I t transformation. And it kind of ironic, if you will, because the pandemic it hits at the beginning of this decade, >>and it >>creates this mandate to go digital. So you've you've said a lot. John has pulled forward. It's accelerated this industry transformation. Everybody talks about that, but and we've highlighted it here in this graphic. It probably would have taken several more years to mature. But overnight you had this forced march to digital. And if you weren't a digital business, you were kind of out of business. And and so it's sort of here to stay. How do you see >>You >>know what this evolution and what we can expect in the coming decades? E think it's safe to say the last 10 years defined by you know, I t transformation. That's not gonna be the same in the coming years. How do you see it? >>It's interesting. I think the big tech companies are on, but I think this past election, the United States shows um, the power that technology has. And if you look at some of the main trends in the enterprise specifically around what clouds accelerating, I call the second wave of innovations coming where, um, it's different. It's not what people expect. Its edge edge computing, for instance, has talked about a lot. But industrial i o t. Is really where we've had a lot of problems lately in terms of hacks and malware and just just overall vulnerabilities, whether it's supply chain vulnerabilities, toe actual disinformation, you know, you know, vulnerabilities inside these networks s I think this network effects, it's gonna be a huge thing. I think the impact that tech will have on society and global society geopolitical things gonna be also another one. Um, I think the modern application development of how applications were written with data, you know, we always been saying this day from the beginning of the Cube data is his integral part of the development process. And I think more than ever, when you think about cloud and edge and this distributed computing paradigm, that cloud is now going next level with is the software and how it's written will be different. You gotta handle things like, where's the compute component? Is it gonna be at the edge with all the server chips, innovations that Amazon apple intel of doing, you're gonna have compute right at the edge, industrial and kind of human edge. How does that work? What's Leighton see to that? It's it really is an edge game. So to me, software has to be written holistically in a system's impact on the way. Now that's not necessarily nude in the computer science and in the tech field, it's just gonna be deployed differently. So that's a complete rewrite, in my opinion of the software applications. Which is why you're seeing Amazon Google VM Ware really pushing Cooper Netease and these service messes in the micro Services because super critical of this technology become smarter, automated, autonomous. And that's completely different paradigm in the old full stack developer, you know, kind of model. You know, the full stack developer, his ancient. There's no such thing as a full stack developer anymore, in my opinion, because it's a half a stack because the cloud takes up the other half. But no one wants to be called the half stack developer because it doesn't sound as good as Full Stack, but really Cloud has eliminated the technology complexity of what a full stack developer used to dio. Now you can manage it and do things with it, so you know, there's some work to done, but the heavy lifting but taking care of it's the top of the stack that I think is gonna be a really critical component. >>Yeah, and that that sort of automation and machine intelligence layer is really at the top of the stack. This this thing becomes ubiquitous, and we now start to build businesses and new processes on top of it. I wanna I wanna take a look at the Big Three and guys, Can we bring up the other The next graphic, which is an estimate of what the revenue looks like for the for the Big three. And John, this is I asked and past spend for the Big Three Cloud players. And it's It's an estimate that we're gonna update after earning seasons, and I wanna point a couple things out here. First is if you look at the combined revenue production of the Big Three last year, it's almost 80 billion in infrastructure spend. I mean, think about that. That Z was that incremental spend? No. It really has caused a lot of consolidation in the on Prem data center business for guys like Dell. And, you know, um, see, now, part of the LHP split up IBM Oracle. I mean, it's etcetera. They've all felt this sea change, and they had to respond to it. I think the second thing is you can see on this data. Um, it's true that azure and G C P they seem to be growing faster than a W s. We don't know the exact numbers >>because >>A W S is the only company that really provides a clean view of i s and pass. Whereas Microsoft and Google, they kind of hide the ball in their numbers. I mean, I don't blame them because they're behind, but they do leave breadcrumbs and clues about growth rates and so forth. And so we have other means of estimating, but it's it's undeniable that azure is catching up. I mean, it's still quite distance the third thing, and before I want to get your input here, John is this is nuanced. But despite the fact that Azure and Google the growing faster than a W s. You can see those growth rates. A W s I'll call this out is the only company by our estimates that grew its business sequentially last quarter. Now, in and of itself, that's not significant. But what is significant is because AWS is so large there $45 billion last year, even if the slower growth rates it's able to grow mawr and absolute terms than its competitors, who are basically flat to down sequentially by our estimates. Eso So that's something that I think is important to point out. Everybody focuses on the growth rates, but it's you gotta look at also the absolute dollars and, well, nonetheless, Microsoft in particular, they're they're closing the gap steadily, and and we should talk more about the competitive dynamics. But I'd love to get your take on on all this, John. >>Well, I mean, the clouds are gonna win right now. Big time with the one the political climate is gonna be favoring Big check. But more importantly, with just talking about covert impact and celebrating the digital transformation is gonna create a massive rising tide. It's already happening. It's happening it's happening. And again, this shift in programming, uh, models are gonna really kinda accelerating, create new great growth. So there's no doubt in my mind of all three you're gonna win big, uh, in the future, they're just different, You know, the way they're going to market position themselves, they have to be. Google has to be a little bit different than Amazon because they're smaller and they also have different capabilities, then trying to catch up. So if you're Google or Microsoft, you have to have a competitive strategy to decide. How do I wanna ride the tide If you will put the rising tide? Well, if I'm Amazon, I mean, if I'm Microsoft and Google, I'm not going to try to go frontal and try to copy Amazon because Amazon is just pounding lead of features and scale and they're different. They were, I would say, take advantage of the first mover of pure public cloud. They really awesome. It passed and I, as they've integrated in Gardner, now reports and integrated I as and passed components. So Gardner finally got their act together and said, Hey, this is really one thing. SAS is completely different animal now Microsoft Super Smart because they I think they played the right card. They have a huge installed base converted to keep office 3 65 and move sequel server and all their core jewels into the cloud as fast as possible, clarified while filling in the gaps on the product side to be cloud. So you know, as you're doing trends job, they're just it's just pedal as fast as you can. But Microsoft is really in. The strategy is just go faster trying. Keep pedaling fast, get the features, feature velocity and try to make it high quality. Google is a little bit different. They have a little power base in terms of their network of strong, and they have a lot of other big data capabilities, so they have to use those to their advantage. So there is. There is there is competitive strategy game application happening with these companies. It's not like apples, the apples, In my opinion, it never has been, and I think that's funny that people talk about it that way. >>Well, you're bringing up some great points. I want guys bring up the next graphic because a lot of things that John just said are really relevant here. And what we're showing is that's a survey. Data from E. T. R R Data partners, like 1400 plus CEOs and I T buyers and on the vertical axis is this thing called Net score, which is a measure of spending momentum. And the horizontal axis is is what's called market share. It's a measure of the pervasiveness or, you know, number of mentions in the data set. There's a couple of key points I wanna I wanna pick up on relative to what John just said. So you see A W S and Microsoft? They stand alone. I mean, they're the hyper scale er's. They're far ahead of the pack and frankly, they have fall down, toe, lose their lead. They spend a lot on Capex. They got the flywheel effects going. They got both spending velocity and large market shares, and so, but they're taking a different approach. John, you're right there living off of their SAS, the state, their software state, Andi, they're they're building that in to their cloud. So they got their sort of a captive base of Microsoft customers. So they've got that advantage. They also as we'll hear from from Microsoft today. They they're building mawr abstraction layers. Andy Jassy has said We don't wanna be in that abstraction layer business. We wanna have access to those, you know, fine grain primitives and eso at an AP level. So so we can move fast with the market. But but But so those air sort of different philosophies, John? >>Yeah. I mean, you know, people who know me know that I love Amazon. I think their product is superior at many levels on in its way that that has advantages again. They have a great sass and ecosystem. They don't really have their own SAS play, although they're trying to add some stuff on. I've been kind of critical of Microsoft in the past, but one thing I'm not critical of Microsoft, and people can get this wrong in the marketplace. Actually, in the journalism world and also in just some other analysts, Microsoft has always had large scale eso to say that Microsoft never had scale on that Amazon owned the monopoly on our franchise on scales wrong. Microsoft had scale from day one. Their business was always large scale global. They've always had infrastructure with MSN and their search and the distributive how they distribute browsers and multiple countries. Remember they had the lock on the operating system and the browser for until the government stepped in in 1997. And since 1997 Microsoft never ever not invested in infrastructure and scale. So that whole premise that they don't compete well there is wrong. And I think that chart demonstrates that there, in there in the hyper scale leadership category, hands down the question that I have. Is that there not as good and making that scale integrate in because they have that legacy cards. This is the classic innovator's dilemma. Clay Christensen, right? So I think they're doing a good job. I think their strategy sound. They're moving as fast as they can. But then you know they're not gonna come out and say We don't have the best cloud. Um, that's not a marketing strategy. Have to kind of hide in this and get better and then double down on where they're winning, which is. Clients are converting from their legacy at the speed of Microsoft, and they have a huge client base, So that's why they're stopping so high That's why they're so good. >>Well, I'm gonna I'm gonna give you a little preview. I talked to gear up your f Who's gonna come on today and you'll see I I asked him because the criticism of Microsoft is they're, you know, they're just good enough. And so I asked him, Are you better than good enough? You know, those are fighting words if you're inside of Microsoft, but so you'll you'll have to wait to see his answer. Now, if you guys, if you could bring that that graphic back up I wanted to get into the hybrid zone. You know where the field is. Always got >>some questions coming in on chat, Dave. So we'll get to those >>great Awesome. So just just real quick Here you see this hybrid zone, this the field is bunched up, and the other companies who have a large on Prem presence and have been forced to initiate some kind of coherent cloud strategy included. There is Michael Michael, multi Cloud, and Google's there, too, because they're far behind and they got to take a different approach than a W s. But as you can see, so there's some real progress here. VM ware cloud on AWS stands out, as does red hat open shift. You got VM Ware Cloud, which is a VCF Cloud Foundation, even Dell's cloud. And you'd expect HP with Green Lake to be picking up momentum in the future quarters. And you've got IBM and Oracle, which there you go with the innovator's dilemma. But there, at least in the cloud game, and we can talk about that. But so, John, you know, to your point, you've gotta have different strategies. You're you're not going to take out the big too. So you gotta play, connect your print your on Prem to your cloud, your hybrid multi cloud and try to create new opportunities and new value there. >>Yeah, I mean, I think we'll get to the question, but just that point. I think this Zeri Chen's come on the Cube many times. We're trying to get him to come on lunch today with Features startup, but he's always said on the Q B is a V C at Greylock great firm. Jerry's Cloud genius. He's been there, but he made a point many, many years ago. It's not a winner. Take all the winner. Take most, and the Big Three maybe put four or five in there. We'll take most of the markets here. But I think one of the things that people are missing and aren't talking about Dave is that there's going to be a second tier cloud, large scale model. I don't want to say tear to cloud. It's coming to sound like a sub sub cloud, but a new category of cloud on cloud, right? So meaning if you get a snowflake, did I think this is a tale? Sign to what's coming. VM Ware Cloud is a native has had huge success, mainly because Amazon is essentially enabling them to be successful. So I think is going to be a wave of a more of a channel model of indirect cloud build out where companies like the Cube, potentially for media or others, will build clouds on top of the cloud. So if Google, Microsoft and Amazon, whoever is the first one to really enable that okay, we'll do extremely well because that means you can compete with their scale and create differentiation on top. So what snowflake did is all on Amazon now. They kind of should go to azure because it's, you know, politically correct that have multiple clouds and distribution and business model shifts. But to get that kind of performance they just wrote on Amazon. So there's nothing wrong with that. Because you're getting paid is variable. It's cap ex op X nice categorization. So I think that's the way that we're watching. I think it's super valuable, I think will create some surprises in terms of who might come out of the woodwork on be a leader in a category. Well, >>your timing is perfect, John and we do have some questions in the chat. But before we get to that, I want to bring in Sargi Joe Hall, who's a contributor to to our community. Sargi. Can you hear us? All right, so we got, uh, while >>bringing in Sarpy. Let's go down from the questions. So the first question, Um, we'll still we'll get the student second. The first question. But Ronald ask, Can a vendor in 2021 exist without a hybrid cloud story? Well, story and capabilities. Yes, they could live with. They have to have a story. >>Well, And if they don't own a public cloud? No. No, they absolutely cannot. Uh hey, Sergey. How you doing, man? Good to see you. So, folks, let me let me bring in Sergeant Kohala. He's a He's a cloud architect. He's a practitioner, He's worked in as a technologist. And there's a frequent guest on on the Cube. Good to see you, my friend. Thanks for taking the time with us. >>And good to see you guys to >>us. So we were kind of riffing on the competitive landscape we got. We got so much to talk about this, like, it's a number of questions coming in. Um, but Sargi we wanna talk about you know, what's happening here in Cloud Land? Let's get right into it. I mean, what do you guys see? I mean, we got yesterday. New regime, new inaug inauguration. Do you do you expect public policy? You'll start with you Sargi to have What kind of effect do you think public policy will have on, you know, cloud generally specifically, the big tech companies, the tech lash. Is it gonna be more of the same? Or do you see a big difference coming? >>I think that there will be some changing narrative. I believe on that. is mainly, um, from the regulators side. A lot has happened in one month, right? So people, I think are losing faith in high tech in a certain way. I mean, it doesn't, uh, e think it matters with camp. You belong to left or right kind of thing. Right? But parlor getting booted out from Italy s. I think that was huge. Um, like, how do you know that if a cloud provider will not boot you out? Um, like, what is that line where you draw the line? What are the rules? I think that discussion has to take place. Another thing which has happened in the last 23 months is is the solar winds hack, right? So not us not sort acknowledging that I was Russia and then wish you watching it now, new administration might have a different sort of Boston on that. I think that's huge. I think public public private partnership in security arena will emerge this year. We have to address that. Yeah, I think it's not changing. Uh, >>economics economy >>will change gradually. You know, we're coming out off pandemic. The money is still cheap on debt will not be cheap. for long. I think m and a activity really will pick up. So those are my sort of high level, Uh, >>thank you. I wanna come back to them. And because there's a question that chat about him in a But, John, how do you see it? Do you think Amazon and Google on a slippery slope booting parlor off? I mean, how do they adjudicate between? Well, what's happening in parlor? Uh, anything could happen on clubhouse. Who knows? I mean, can you use a I to find that stuff? >>Well, that's I mean, the Amazons, right? Hiding right there bunkered in right now from that bad, bad situation. Because again, like people we said Amazon, these all three cloud players win in the current environment. Okay, Who wins with the U. S. With the way we are China, Russia, cloud players. Okay, let's face it, that's the reality. So if I wanted to reset the world stage, you know what better way than the, you know, change over the United States economy, put people out of work, make people scared, and then reset the entire global landscape and control all with cash? That's, you know, conspiracy theory. >>So you see the riches, you see the riches, get the rich, get richer. >>Yeah, well, that's well, that's that. That's kind of what's happening, right? So if you start getting into this idea that you can't actually have an app on site because the reason now I'm not gonna I don't know the particular parlor, but apparently there was a reason. But this is dangerous, right? So what? What that's gonna do is and whether it's right or wrong or not, whether political opinion is it means that they were essentially taken offline by people that weren't voted for that. Weren't that when people didn't vote for So that's not a democracy, right? So that's that's a different kind of regime. What it's also going to do is you also have this groundswell of decentralized thinking, right. So you have a whole wave of crypto and decentralized, um, cyber punks out there who want to decentralize it. So all of this stuff in January has created a huge counterculture, and I had predicted this so many times in the Cube. David counterculture is coming and and you already have this kind of counterculture between centralized and decentralized thinking and so I think the Amazon's move is dangerous at a fundamental level. Because if you can't get it, if you can't get buy domain names and you're completely blackballed by by organized players, that's a Mafia, in my opinion. So, uh, and that and it's also fuels the decentralized move because people say, Hey, if that could be done to them, it could be done to me. Just the fact that it could be done will promote a swing in the other direction. I >>mean, independent of of, you know, again, somebody said your political views. I mean Parlor would say, Hey, we're trying to clean this stuff up now. Maybe they didn't do it fast enough, but you think about how new parlor is. You think about the early days of Twitter and Facebook, so they were sort of at a disadvantage. Trying to >>have it was it was partly was what it was. It was a right wing stand up job of standing up something quick. Their security was terrible. If you look at me and Cory Quinn on be great to have him, and he did a great analysis on this, because if you look the lawsuit was just terrible. Security was just a half, asshole. >>Well, and the experience was horrible. I mean, it's not It was not a great app, but But, like you said, it was a quick stew. Hand up, you know, for an agenda. But nonetheless, you know, to start, get to your point earlier. It's like, you know, Are they gonna, you know, shut me down? If I say something that's, you know, out of line, or how do I control that? >>Yeah, I remember, like, 2019, we involved closing sort of remarks. I was there. I was saying that these companies are gonna be too big to fail. And also, they're too big for other nations to do business with. In a way, I think MNCs are running the show worldwide. They're running the government's. They are way. Have seen the proof of that in us this year. Late last year and this year, um, Twitter last night blocked Chinese Ambassador E in us. Um, from there, you know, platform last night and I was like, What? What's going on? So, like, we used to we used to say, like the Chinese company, tech companies are in bed with the Chinese government. Right. Remember that? And now and now, Actually, I think Chinese people can say the same thing about us companies. Uh, it's not a good thing. >>Well, let's >>get some question. >>Let's get some questions from the chat. Yeah. Thank you. One is on M and a subject you mentioned them in a Who do you see is possible emanate targets. I mean, I could throw a couple out there. Um, you know, some of the cdn players, maybe aka my You know, I like I like Hashi Corp. I think they're doing some really interesting things. What do you see? >>Nothing. Hashi Corp. And anybody who's doing things in the periphery is a candidate for many by the big guys, you know, by the hyper scholars and number two tier two or five hyper scholars. Right. Uh, that's why sales forces of the world and stuff like that. Um, some some companies, which I thought there will be a target, Sort of. I mean, they target they're getting too big, because off their evaluations, I think how she Corpuz one, um, >>and >>their bunch in the networking space. Uh, well, Tara, if I say the right that was acquired by at five this week, this week or last week, Actually, last week for $500 million. Um, I know they're founder. So, like I found that, Yeah, there's a lot going on on the on the network side on the anything to do with data. Uh, that those air too hard areas in the cloud arena >>data, data protection, John, any any anything you could adhere. >>And I think I mean, I think ej ej is gonna be where the gaps are. And I think m and a activity is gonna be where again, the bigger too big to fail would agree with you on that one. But we're gonna look at white Spaces and say a white space for Amazon is like a monster space for a start up. Right? So you're gonna have these huge white spaces opportunities, and I think it's gonna be an M and a opportunity big time start ups to get bought in. Given the speed on, I think you're gonna see it around databases and around some of these new service meshes and micro services. I mean, >>they there's a There's a question here, somebody's that dons asking why is Google who has the most pervasive tech infrastructure on the planet. Not at the same level of other to hyper scale is I'll give you my two cents is because it took him a long time to get their heads out of their ads. I wrote a piece of around that a while ago on they just they figured out how to learn the enterprise. I mean, John, you've made this point a number of times, but they just and I got a late start. >>Yeah, they're adding a lot of people. If you look at their who their hiring on the Google Cloud, they're adding a lot of enterprise chops in there. They realized this years ago, and we've talked to many of the top leaders, although Curry and hasn't yet sit down with us. Um, don't know what he's hiding or waiting for, but they're clearly not geared up to chicken Pete. You can see it with some some of the things that they're doing, but I mean competed the level of Amazon, but they have strength and they're playing their strength, but they definitely recognize that they didn't have the enterprise motions and people in the DNA and that David takes time people in the enterprise. It's not for the faint of heart. It's unique details that are different. You can't just, you know, swing the Google playbook and saying We're gonna home The enterprises are text grade. They knew that years ago. So I think you're going to see a good year for Google. I think you'll see a lot of change. Um, they got great people in there. On the product marketing side is Dev Solution Architects, and then the SRE model that they have perfected has been strong. And I think security is an area that they could really had a lot of value it. So, um always been a big fan of their huge network and all the intelligence they have that they could bring to bear on security. >>Yeah, I think Google's problem main problem that to actually there many, but one is that they don't They don't have the boots on the ground as compared to um, Microsoft, especially an Amazon actually had a similar problem, but they had a wide breath off their product portfolio. I always talk about feature proximity in cloud context, like if you're doing one thing. You wanna do another thing? And how do you go get that feature? Do you go to another cloud writer or it's right there where you are. So I think Amazon has the feature proximity and they also have, uh, aske Compared to Google, there's skills gravity. Larger people are trained on AWS. I think Google is trying there. So second problem Google is having is that that they're they're more focused on, I believe, um, on the data science part on their sort of skipping the cool components sort of off the cloud, if you will. The where the workloads needs, you know, basic stuff, right? That's like your compute storage and network. And that has to be well, talk through e think e think they will do good. >>Well, so later today, Paul Dillon sits down with Mids Avery of Google used to be in Oracle. He's with Google now, and he's gonna push him on on the numbers. You know, you're a distant third. Does that matter? And of course, you know, you're just a preview of it's gonna say, Well, no, we don't really pay attention to that stuff. But, John, you said something earlier that. I think Jerry Chen made this comment that, you know, Is it a winner? Take all? No, but it's a winner. Take a lot. You know the number two is going to get a big chunk of the pie. It appears that the markets big enough for three. But do you? Does Google have to really dramatically close the gap on be a much, much closer, you know, to the to the leaders in orderto to compete in this race? Or can they just kind of continue to bump along, siphon off the ad revenue? Put it out there? I mean, I >>definitely can compete. I think that's like Google's in it. Then it they're not. They're not caving, right? >>So But But I wrote I wrote recently that I thought they should even even put mawr oven emphasis on the cloud. I mean, maybe maybe they're already, you know, doubling down triple down. I just I think that is a multi trillion dollar, you know, future for the industry. And, you know, I think Google, believe it or not, could even do more. Now. Maybe there's just so much you could dio. >>There's a lot of challenges with these company, especially Google. They're in Silicon Valley. We have a big Social Justice warrior mentality. Um, there's a big debate going on the in the back channels of the tech scene here, and that is that if you want to be successful in cloud, you have to have a good edge strategy, and that involves surveillance, use of data and pushing the privacy limits. Right? So you know, Google has people within the country that will protest contract because AI is being used for war. Yet we have the most unstable geopolitical seen that I've ever witnessed in my lifetime going on right now. So, um, don't >>you think that's what happened with parlor? I mean, Rob Hope said, Hey, bar is pretty high to kick somebody off your platform. The parlor went over the line, but I would also think that a lot of the employees, whether it's Google AWS as well, said, Hey, why are we supporting you know this and so to your point about social justice, I mean, that's not something. That >>parlor was not just social justice. They were trying to throw the government. That's Rob e. I think they were in there to get selfies and being protesters. But apparently there was evidence from what I heard in some of these clubhouse, uh, private chats. Waas. There was overwhelming evidence on parlor. >>Yeah, but my point is that the employee backlash was also a factor. That's that's all I'm saying. >>Well, we have Google is your Google and you have employees to say we will boycott and walk out if you bid on that jet I contract for instance, right, But Microsoft one from maybe >>so. I mean, that's well, >>I think I think Tom Poole's making a really good point here, which is a Google is an alternative. Thio aws. The last Google cloud next that we were asked at they had is all virtual issue. But I saw a lot of I T practitioners in the audience looking around for an alternative to a W s just seeing, though, we could talk about Mano Cloud or Multi Cloud, and Andy Jassy has his his narrative around, and he's true when somebody goes multiple clouds, they put you know most of their eggs in one basket. Nonetheless, I think you know, Google's got a lot of people interested in, particularly in the analytic side, um, in in an alternative, hedging their bets eso and particularly use cases, so they should be able to do so. I guess my the bottom line here is the markets big enough to have Really? You don't have to be the Jack Welch. I gotta be number one and number two in the market. Is that the conclusion here? >>I think so. But the data gravity and the skills gravity are playing against them. Another problem, which I didn't want a couple of earlier was Google Eyes is that they have to boot out AWS wherever they go. Right? That is a huge challenge. Um, most off the most off the Fortune 2000 companies are already using AWS in one way or another. Right? So they are the multi cloud kind of player. Another one, you know, and just pure purely somebody going 200% Google Cloud. Uh, those cases are kind of pure, if you will. >>I think it's gonna be absolutely multi cloud. I think it's gonna be a time where you looked at the marketplace and you're gonna think in terms of disaster recovery, model of cloud or just fault tolerant capabilities or, you know, look at the parlor, the next parlor. Or what if Amazon wakes up one day and said, Hey, I don't like the cubes commentary on their virtual events, so shut them down. We should have a fail over to Google Cloud should Microsoft and Option. And one of people in Microsoft ecosystem wants to buy services from us. We have toe kind of co locate there. So these are all open questions that are gonna be the that will become certain pretty quickly, which is, you know, can a company diversify their computing An i t. In a way that works. And I think the momentum around Cooper Netease you're seeing as a great connective tissue between, you know, having applications work between clouds. Right? Well, directionally correct, in my opinion, because if I'm a company, why wouldn't I wanna have choice? So >>let's talk about this. The data is mixed on that. I'll share some data, meaty our data with you. About half the companies will say Yeah, we're spreading the wealth around to multiple clouds. Okay, That's one thing will come back to that. About the other half were saying, Yeah, we're predominantly mono cloud we didn't have. The resource is. But what I think going forward is that that what multi cloud really becomes. And I think John, you mentioned Snowflake before. I think that's an indicator of what what true multi cloud is going to look like. And what Snowflake is doing is they're building abstraction, layer across clouds. Ed Walsh would say, I'm standing on the shoulders of Giants, so they're basically following points of presence around the globe and building their own cloud. They call it a data cloud with a global mesh. We'll hear more about that later today, but you sign on to that cloud. So they're saying, Hey, we're gonna build value because so many of Amazon's not gonna build that abstraction layer across multi clouds, at least not in the near term. So that's a really opportunity for >>people. I mean, I don't want to sound like I'm dating myself, but you know the date ourselves, David. I remember back in the eighties, when you had open systems movement, right? The part of the whole Revolution OS I open systems interconnect model. At that time, the networking stacks for S N A. For IBM, decadent for deck we all know that was a proprietary stack and then incomes TCP I p Now os I never really happened on all seven layers, but the bottom layers standardized. Okay, that was huge. So I think if you look at a W s or some of the comments in the chat AWS is could be the s n a. Depends how you're looking at it, right? And you could say they're open. But in a way, they want more Amazon. So Amazon's not out there saying we love multi cloud. Why would they promote multi cloud? They are a one of the clouds they want. >>That's interesting, John. And then subject is a cloud architect. I mean, it's it is not trivial to make You're a data cloud. If you're snowflake, work on AWS work on Google. Work on Azure. Be seamless. I mean, certainly the marketing says that, but technically, that's not trivial. You know, there are latent see issues. Uh, you know, So that's gonna take a while to develop. What? Do your thoughts there? >>I think that multi cloud for for same workload and multi cloud for different workloads are two different things. Like we usually put multiple er in one bucket, right? So I think you're right. If you're trying to do multi cloud for the same workload, that's it. That's Ah, complex, uh, problem to solve architecturally, right. You have to have a common ap ice and common, you know, control playing, if you will. And we don't have that yet, and then we will not have that for a for at least one other couple of years. So, uh, if you if you want to do that, then you have to go to the lower, lowest common denominator in technical sort of stock, if you will. And then you're not leveraging the best of the breed technology off their from different vendors, right? I believe that's a hard problem to solve. And in another thing, is that that that I always say this? I'm always on the death side, you know, developer side, I think, uh, two deaths. Public cloud is a proxy for innovative culture. Right. So there's a catch phrase I have come up with today during shower eso. I think that is true. And then people who are companies who use the best of the breed technologies, they can attract the these developers and developers are the Mazen's off This digital sort of empires, amazingly, is happening there. Right there they are the Mazen's right. They head on the bricks. I think if you don't appeal to developers, if you don't but extensive for, like, force behind educating the market, you can't you can't >>put off. It's the same game Stepping story was seeing some check comments. Uh, guard. She's, uh, linked in friend of mine. She said, Microsoft, If you go back and look at the Microsoft early days to the developer Point they were, they made their phones with developers. They were a software company s Oh, hey, >>forget developers, developers, developers. >>You were if you were in the developer ecosystem, you were treated his gold. You were part of the family. If you were outside that world, you were competitors, and that was ruthless times back then. But they again they had. That was where it was today. Look at where the software defined businesses and starve it, saying it's all about being developer lead in this new way to program, right? So the cloud next Gen Cloud is going to look a lot like next Gen Developer and all the different tools and techniques they're gonna change. So I think, yes, this kind of developer ecosystem will be harnessed, and that's the power source. It's just gonna look different. So, >>Justin, Justin in the chat has a comment. I just want to answer the question about elastic thoughts on elastic. Um, I tell you, elastic has momentum uh, doing doing very well in the market place. Thea Elk Stack is a great alternative that people are looking thio relative to Splunk. Who people complain about the pricing. Of course it's plunks got the easy button, but it is getting increasingly expensive. The problem with elk stack is you know, it's open source. It gets complicated. You got a shard, the databases you gotta manage. It s Oh, that's what Ed Walsh's company chaos searches is all about. But elastic has some riel mo mentum in the marketplace right now. >>Yeah, you know, other things that coming on the chat understands what I was saying about the open systems is kubernetes. I always felt was that is a bad metaphor. But they're with me. That was the TCP I peep In this modern era, C t c p I p created that that the disruptor to the S N A s and the network protocols that were proprietary. So what KUBERNETES is doing is creating a connective tissue between clouds and letting the open source community fill in the gaps in the middle, where kind of way kind of probably a bad analogy. But that's where the disruption is. And if you look at what's happened since Kubernetes was put out there, what it's become kind of de facto and standard in the sense that everyone's rallying around it. Same exact thing happened with TCP was people were trashing it. It is terrible, you know it's not. Of course they were trashed because it was open. So I find that to be very interesting. >>Yeah, that's a good >>analogy. E. Thinks the R C a cable. I used the R C. A cable analogy like the VCRs. When they started, they, every VC had had their own cable, and they will work on Lee with that sort of plan of TV and the R C. A cable came and then now you can put any TV with any VCR, and the VCR industry took off. There's so many examples out there around, uh, standards And how standards can, you know, flair that fire, if you will, on dio for an industry to go sort of wild. And another trend guys I'm seeing is that from the consumer side. And let's talk a little bit on the consuming side. Um, is that the The difference wouldn't be to B and B to C is blood blurred because even the physical products are connected to the end user Like my door lock, the August door lock I didn't just put got get the door lock and forget about that. Like I I value the expedience it gives me or problems that gives me on daily basis. So I'm close to that vendor, right? So So the middle men, uh, middle people are getting removed from from the producer off the technology or the product to the consumer. Even even the sort of big grocery players they have their APs now, uh, how do you buy stuff and how it's delivered and all that stuff that experience matters in that context, I think, um, having, uh, to be able to sell to thes enterprises from the Cloud writer Breuder's. They have to have these case studies or all these sample sort off reference architectures and stuff like that. I think whoever has that mawr pushed that way, they are doing better like that. Amazon is Amazon. Because of that reason, I think they have lot off sort off use cases about on top of them. And they themselves do retail like crazy. Right? So and other things at all s. So I think that's a big trend. >>Great. Great points are being one of things. There's a question in there about from, uh, Yaden. Who says, uh, I like the developer Lead cloud movement, But what is the criticality of the executive audience when educating the marketplace? Um, this comes up a lot in some of my conversations around automation. So automation has been a big wave to automate this automate everything. And then everything is a service has become kind of kind of the the executive suite. Kind of like conversation we need to make everything is a service in our business. You seeing people move to that cloud model. Okay, so the executives think everything is a services business strategy, which it is on some level, but then, when they say Take that hill, do it. Developers. It's not that easy. And this is where a lot of our cube conversations over the past few months have been, especially during the cova with cute virtual. This has come up a lot, Dave this idea, and start being around. It's easy to say everything is a service but will implement it. It's really hard, and I think that's where the developer lead Connection is where the executive have to understand that in order to just say it and do it are two different things. That digital transformation. That's a big part of it. So I think that you're gonna see a lot of education this year around what it means to actually do that and how to implement it. >>I'd like to comment on the as a service and subject. Get your take on it. I mean, I think you're seeing, for instance, with HP Green Lake, Dell's come out with Apex. You know IBM as its utility model. These companies were basically taking a page out of what I what I would call a flawed SAS model. If you look at the SAS players, whether it's salesforce or workday, service now s a P oracle. These models are They're really They're not cloud pricing models. They're they're basically you got to commit to a term one year, two year, three year. We'll give you a discount if you commit to the longer term. But you're locked in on you. You probably pay upfront. Or maybe you pay quarterly. That's not a cloud pricing model. And that's why I mean, they're flawed. You're seeing companies like Data Dog, for example. Snowflake is another one, and they're beginning to price on a consumption basis. And that is, I think, one of the big changes that we're going to see this decade is that true cloud? You know, pay by the drink pricing model and to your point, john toe, actually implement. That is, you're gonna need a whole new layer across your company on it is quite complicated it not even to mention how you compensate salespeople, etcetera. The a p. I s of your product. I mean, it is that, but that is a big sea change that I see coming. Subject your >>thoughts. Yeah, I think like you couldn't see it. And like some things for this big tech exacts are hidden in the plain >>sight, right? >>They don't see it. They they have blind spots, like Look at that. Look at Amazon. They went from Melissa and 200 millisecond building on several s, Right, Right. And then here you are, like you're saying, pay us for the whole year. If you don't use the cloud, you lose it or will pay by month. Poor user and all that stuff like that that those a role models, I think these players will be forced to use that term pricing like poor minute or for a second, poor user. That way, I think the Salesforce moral is hybrid. They're struggling in a way. I think they're trying to bring the platform by doing, you know, acquisition after acquisition to be a platform for other people to build on top off. But they're having a little trouble there because because off there, such pricing and little closeness, if you will. And, uh, again, I'm coming, going, going back to developers like, if you are not appealing to developers who are writing the latest and greatest code and it is open enough, by the way open and open source are two different things that we all know that. So if your platform is not open enough, you will have you know, some problems in closing the deals. >>E. I want to just bring up a question on chat around from Justin didn't fitness. Who says can you touch on the vertical clouds? Has your offering this and great question Great CP announcing Retail cloud inventions IBM Athena Okay, I'm a huge on this point because I think this I'm not saying this for years. Cloud computing is about horizontal scalability and vertical specialization, and that's absolutely clear, and you see all the clouds doing it. The vertical rollouts is where the high fidelity data is, and with machine learning and AI efforts coming out, that's accelerated benefits. There you have tow, have the vertical focus. I think it's super smart that clouds will have some sort of vertical engine, if you will in the clouds and build on top of a control playing. Whether that's data or whatever, this is clearly the winning formula. If you look at all the successful kind of ai implementations, the ones that have access to the most data will get the most value. So, um if you're gonna have a data driven cloud you have tow, have this vertical feeling, Um, in terms of verticals, the data on DSO I think that's super important again, just generally is a strategy. I think Google doing a retail about a super smart because their whole pitches were not Amazon on. Some people say we're not Google, depending on where you look at. So every of these big players, they have dominance in the areas, and that's scarce. Companies and some companies will never go to Amazon for that reason. Or some people never go to Google for other reasons. I know people who are in the ad tech. This is a black and we're not. We're not going to Google. So again, it is what it is. But this idea of vertical specialization relevant in super >>forts, I want to bring to point out to sessions that are going on today on great points. I'm glad you asked that question. One is Alan. As he kicks off at 1 p.m. Eastern time in the transformation track, he's gonna talk a lot about the coming power of ecosystems and and we've talked about this a lot. That that that to compete with Amazon, Google Azure, you've gotta have some kind of specialization and vertical specialization is a good one. But of course, you see in the big Big three also get into that. But so he's talking at one o'clock and then it at 3 36 PM You know this times are strange, but e can explain that later Hillary Hunter is talking about she's the CTO IBM I B M's ah Financial Cloud, which is another really good example of specifying vertical requirements and serving. You know, an audience subject. I think you have some thoughts on this. >>Actually, I lost my thought. E >>think the other piece of that is data. I mean, to the extent that you could build an ecosystem coming back to Alan Nancy's premise around data that >>billions of dollars in >>their day there's billions of dollars and that's the title of the session. But we did the trillion dollar baby post with Jazzy and said Cloud is gonna be a trillion dollars right? >>And and the point of Alan Answer session is he's thinking from an individual firm. Forget the millions that you're gonna save shifting to the cloud on cost. There's billions in ecosystems and operating models. That's >>absolutely the business value. Now going back to my half stack full stack developer, is the business value. I've been talking about this on the clubhouses a lot this past month is for the entrepreneurs out there the the activity in the business value. That's the new the new intellectual property is the business logic, right? So if you could see innovations in how work streams and workflow is gonna be a configured differently, you have now large scale cloud specialization with data, you can move quickly and take territory. That's much different scenario than a decade ago, >>at the point I was trying to make earlier was which I know I remember, is that that having the horizontal sort of features is very important, as compared to having vertical focus. You know, you're you're more healthcare focused like you. You have that sort of needs, if you will, and you and our auto or financials and stuff like that. What Google is trying to do, I think that's it. That's a good thing. Do cook up the reference architectures, but it's a bad thing in a way that you drive drive away some developers who are most of the developers at 80 plus percent, developers are horizontal like you. Look at the look into the psyche of a developer like you move from company to company. And only few developers will say I will stay only in health care, right? So I will only stay in order or something of that, right? So they you have to have these horizontal capabilities which can be applied anywhere on then. On top >>of that, I think that's true. Sorry, but I'll take a little bit different. Take on that. I would say yes, that's true. But remember, remember the old school application developer Someone was just called in Application developer. All they did was develop applications, right? They pick the framework, they did it right? So I think we're going to see more of that is just now mawr of Under the Covers developers. You've got mawr suffer defined networking and software, defined storage servers and cloud kubernetes. And it's kind of like under the hood. But you got your, you know, classic application developer. I think you're gonna see him. A lot of that come back in a way that's like I don't care about anything else. And that's the promise of cloud infrastructure is code. So I think this both. >>Hey, I worked. >>I worked at people solved and and I still today I say into into this context, I say E r P s are the ultimate low code. No code sort of thing is right. And what the problem is, they couldn't evolve. They couldn't make it. Lightweight, right? Eso um I used to write applications with drag and drop, you know, stuff. Right? But But I was miserable as a developer. I didn't Didn't want to be in the applications division off PeopleSoft. I wanted to be on the tools division. There were two divisions in most of these big companies ASAP. Oracle. Uh, like companies that divisions right? One is the cooking up the tools. One is cooking up the applications. The basketball was always gonna go to the tooling. Hey, >>guys, I'm sorry. We're almost out of time. I always wanted to t some of the sections of the day. First of all, we got Holder Mueller coming on at lunch for a power half hour. Um, you'll you'll notice when you go back to the home page. You'll notice that calendar, that linear clock that we talked about that start times are kind of weird like, for instance, an appendix coming on at 1 24. And that's because these air prerecorded assets and rather than having a bunch of dead air, we're just streaming one to the other. So so she's gonna talk about people, process and technology. We got Kathy Southwick, whose uh, Silicon Valley CEO Dan Sheehan was the CEO of Dunkin Brands and and he was actually the c 00 So it's C A CEO connecting the dots to the business. Daniel Dienes is the CEO of you I path. He's coming on a 2:47 p.m. East Coast time one of the hottest companies, probably the fastest growing software company in history. We got a guy from Bain coming on Dave Humphrey, who invested $750 million in Nutanix. He'll explain why and then, ironically, Dheeraj Pandey stew, Minuteman. Our friend interviewed him. That's 3 35. 1 of the sessions are most excited about today is John McD agony at 403 p. M. East Coast time, she's gonna talk about how to fix broken data architectures, really forward thinking stuff. And then that's the So that's the transformation track on the future of cloud track. We start off with the Big Three Milan Thompson Bukovec. At one oclock, she runs a W s storage business. Then I mentioned gig therapy wrath at 1. 30. He runs Azure is analytics. Business is awesome. Paul Dillon then talks about, um, IDs Avery at 1 59. And then our friends to, um, talks about interview Simon Crosby. I think I think that's it. I think we're going on to our next session. All right, so keep it right there. Thanks for watching the Cuban cloud. Uh huh.

Published Date : Jan 22 2021

SUMMARY :

cloud brought to you by silicon angle, everybody I was negative in quarantine at a friend's location. I mean, you go out for a walk, but you're really not in any contact with anybody. And I think we're in a new generation. The future of Cloud computing in the coming decade is, John said, we're gonna talk about some of the public policy But the goal here is to just showcase it's Whatever you wanna call it, it's a cube room, and the people in there chatting and having a watch party. that will take you into the chat, we'll take you through those in a moment and share with you some of the guests And then from there you just It was just awesome. And it kind of ironic, if you will, because the pandemic it hits at the beginning of this decade, And if you weren't a digital business, you were kind of out of business. last 10 years defined by you know, I t transformation. And if you look at some of the main trends in the I think the second thing is you can see on this data. Everybody focuses on the growth rates, but it's you gotta look at also the absolute dollars and, So you know, as you're doing trends job, they're just it's just pedal as fast as you can. It's a measure of the pervasiveness or, you know, number of mentions in the data set. And I think that chart demonstrates that there, in there in the hyper scale leadership category, is they're, you know, they're just good enough. So we'll get to those So just just real quick Here you see this hybrid zone, this the field is bunched But I think one of the things that people are missing and aren't talking about Dave is that there's going to be a second Can you hear us? So the first question, Um, we'll still we'll get the student second. Thanks for taking the time with us. I mean, what do you guys see? I think that discussion has to take place. I think m and a activity really will pick up. I mean, can you use a I to find that stuff? So if I wanted to reset the world stage, you know what better way than the, and that and it's also fuels the decentralized move because people say, Hey, if that could be done to them, mean, independent of of, you know, again, somebody said your political views. and he did a great analysis on this, because if you look the lawsuit was just terrible. But nonetheless, you know, to start, get to your point earlier. you know, platform last night and I was like, What? you know, some of the cdn players, maybe aka my You know, I like I like Hashi Corp. for many by the big guys, you know, by the hyper scholars and if I say the right that was acquired by at five this week, And I think m and a activity is gonna be where again, the bigger too big to fail would agree with Not at the same level of other to hyper scale is I'll give you network and all the intelligence they have that they could bring to bear on security. The where the workloads needs, you know, basic stuff, right? the gap on be a much, much closer, you know, to the to the leaders in orderto I think that's like Google's in it. I just I think that is a multi trillion dollar, you know, future for the industry. So you know, Google has people within the country that will protest contract because I mean, Rob Hope said, Hey, bar is pretty high to kick somebody off your platform. I think they were in there to get selfies and being protesters. Yeah, but my point is that the employee backlash was also a factor. I think you know, Google's got a lot of people interested in, particularly in the analytic side, is that they have to boot out AWS wherever they go. I think it's gonna be a time where you looked at the marketplace and you're And I think John, you mentioned Snowflake before. I remember back in the eighties, when you had open systems movement, I mean, certainly the marketing says that, I think if you don't appeal to developers, if you don't but extensive She said, Microsoft, If you go back and look at the Microsoft So the cloud next Gen Cloud is going to look a lot like next Gen Developer You got a shard, the databases you gotta manage. And if you look at what's happened since Kubernetes was put out there, what it's become the producer off the technology or the product to the consumer. Okay, so the executives think everything is a services business strategy, You know, pay by the drink pricing model and to your point, john toe, actually implement. Yeah, I think like you couldn't see it. I think they're trying to bring the platform by doing, you know, acquisition after acquisition to be a platform the ones that have access to the most data will get the most value. I think you have some thoughts on this. Actually, I lost my thought. I mean, to the extent that you could build an ecosystem coming back to Alan Nancy's premise But we did the trillion dollar baby post with And and the point of Alan Answer session is he's thinking from an individual firm. So if you could see innovations Look at the look into the psyche of a developer like you move from company to company. And that's the promise of cloud infrastructure is code. I say E r P s are the ultimate low code. Daniel Dienes is the CEO of you I path.

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NEEDS APPROVAL Nathalie Gholmieh, UCSD | ESCAPE/19


 

(upbeat music) >> From New York, it's the Cube covering escape nineteen. (upbeat music) >> Hello, welcome back to the cube coverage here in New York city for the first inaugural multi-cloud conference called escape 2019, I'm John Furrier host of the Cube, we're here with Natalie Gholmieh who's the data manager of data and integration services at the university of California, San Diego campus, office, >> sprawling data center, >> Yes (laughing) >> tons of IT, a lot of challenges. Welcome. >> Yeah, thank you for having me. >> So, thanks for taking the time out, you're a practitioner, you're here. Why are you at this conference, what are you hoping to gain from here? What interests you here at the multi-cloud escape conference. >> This conference is very much within the spirit of what we're trying to do. Uh- we- our CIO has directives which is, to avoid locking and to do multi-vendor orchestration um, an, uh, to go with containers first and open source wherever possible. So- and, I, this conference pretty much speaks to all of that. >> So, this is a really interesting data point because it seems the common thread is data and cloud is an integration thing so people are trying to find that integration point so they can have multiple vendors, multiple clouds. It seems like the multi-vendor were all back in the old days where you had multiple vendors, had a regimeous environment, data seems to be the lynch pin in all this. That's what you do- >> Right. >> How do you think about this because it used to be the big database ran the world, now you have lots of databases. You have applications, >> Right. >> they're everywhere now. >> Yeah, data is born in multiple systems but the data is also an asset right now, to all of the organizations including the university so, um, what we want to try to accomplish is to, uh, get all of this data possibly in one place or in multiple places and to be able to, to do analytics on top of this and this is what the value added processing over the data. >> What's exciting to you these days in the university? You guys try to change the business, what, what- it could be technology. What are the cool things that you like that you're working with right now or that you envision emerging? >> Yeah, so my team is currently building a platform to do an integrat- um, all of the data integration and we are planning to offer, this platform as a service to Developers to streamline and standardize, application development as well as integration development within the central IT of university. So this is pretty much the most exciting thing that we're doing is putting together this platform that is quite complex It is a journey that we're taking Together with the people who are already operating existing systems, and so we are putting this new thing that we're operating in parallel and we will be migrating to that new platform over time. >> I'm sure containers are involved >> Troupernetties >> Yes >> To be part of it >> Mhm, Mhm, yeah so the platform has two parts There is the application, publishing with Gooddoctrine troupernetties And we have also the streaming side of it Where to build the data pipeline with open source tools like ApacheNinefive and Apache kafka. So um yes So this is going to be wiring the data pipelines from source to target and moving the data in real time In order to- >> And you see that as a nice way to keep uh an option to move from cloud to cloud >> Potentially since the platforms role is to decouple the infrastructure from devolepment that way you could spin a portion of the platform on any cloud pretty much and run your workload. Anywhere you want. >> So classic Dev ops, Separate infrustracture as code provide a codified layer >> Yeah, Yeah >> So let me ask you a question, How did you get into all this data business? I mean what attracted you to the data field? What's your story? Tell us your story. >> Ah, so the data, you know, I personally started I mean I was I had more of a networking background and then I became a sys Admin and then I got into the business of logging and log aggregation for machine data And then I was you know using that Data to create Dashboards of system health and you know data correlation and this is what exposed me, personally, first to the data world. And then I saw the value in, in doing all of this With data and the value is even more impactful to the business, when you're working with actual business data. And then Right so I'm very excited about that. >> So you were swimming in the first data lake before data lakes were data lakes. >> Yeah, right, for machine data >> And once you're in there you see value Data exhaust comes in as we used to say back in the day. During the Hedupe days. Data exhaust. So now that you're doing the business value is the conversations the same, or are they different conversations? Or is it still the same kind of data conversation? What's, or is the, job the same? Because you still have machine data applications are throwing off data. >> Right >> You have infrastructure data being thrown off You have new abstrac-New software layers >> Yes >> Is it the same or is it different? Describe the current situation. >> Eh, you know, maybe the concepts are the same Uh, but I think the, the logging machine data has more value to IT to give incites on how to improve your, uh SLA's and your you know within the scope of IT. But the business data really will impact the business, the whole entire University for us. So, One of the things we're doing on the business side with the business data is to provide some analytics on students um, the student data in order to um, increase their chances for success so getting all of that data. Doing some reports and pattern analytics. And then yeah, and then coaching students. >> Not a bad place to live in San Diego. >> Oh It's excellent >> Isn't it, the weather's always perfect >> Oh yeah. >> The marine layers not as bad L.A. you know, or is it? >> Yeah we do have a good. University- >> The marine layer. >> University is right on the coast. So yeah, sometimes its gloomy the whole entire day. = [John] Yeah, I love it there I wish I could have gone to school at the university of San Diego >> It is great, It's a great place to be >> Love to go see my friends at Lajolla Del mar. >> Yeah >> Beautiful areas, >> Yup >> Great country. Well thank you for coming on, and sharing your insights into multi-cloudism and that thinking. It seems you're very foundational right now. In this whole thinking there's no master plan yet. People are really having good conversations around how to set it all up. >> Yup >> The architecture, >> Right >> The role, >> Yup >> You see the same thing? >> Yes architecture is actually a very essential piece of it because you need to plan before you go if you go without planning I think your bill is going be Up the roof, so it yeah >> So you'll sink in the quicksand of the data lake And get sucked into the data swamp >> Yeah, Right, yeah so, architecture is a big piece of it Design, and then build and then continuous improvement That's a huge thing at UC of San Diego >> You know what I get excited about, Is I get excited about real time, how real time, time series data is becoming a big part of the application development and understanding the context between good data and bad data, is always a hard problem a hard tech problem6. >> Yeah that is true, yeah their are a lot of processes that, uh should be set around the data to make sure that data is clean, and it's, a good data set and all that >> If data's an asset then does it have a value? Does it have a balance sheet? Should we value the data? Is some data more valuable then others? That's a good question, huh >> That is a good question, but I don't know the answer to that. >> No one knows it's like we always ask the question I think that's going to, I think that's a future state where at some point data can be recognized but right now it's hard to tell what's valuable or not. >> I think the value is in the return services And the value added services, that you As an organization, can bring to your customer base. This is where the value is and if you want to put a dollar amount on that, eheh, I don't know It's not my job >> And of course multiden here, Multi-clouds All have it and of course thank you so much for coming on Special time conversation. Keep conversation here theCube coverage. Of the first inaugural multi-cloud conference call to escape nineteen. Where the industry best are coming together practitioners, entrepenures, founders, executives and thought leaders, talking about what multi-cloud really can be and foundationally what it needs to be in place and this is what happens here at these conferences Tons of hallway conversations Natalie thank you for spending the time. Cube coverage. I'm John Furrier, thanks for watching. (simple upbeat music)

Published Date : Oct 29 2019

SUMMARY :

From New York, it's the So, thanks for taking the time out, this conference pretty much speaks to all of that. in the old days where you had multiple vendors, ran the world, now you have lots of all of the organizations including the university What's exciting to you these days in the university? to do an integrat- um, all of the There is the is to decouple the infrastructure from devolepment I mean what attracted you to the data field? With data and the value is even more impactful So you were swimming in the first data lake Or is it still the same kind of data conversation? Is it the same or is it different? So, One of the things we're doing Yeah we do have a good. University is right on the coast. Love to go see my friends at Lajolla Well thank you for coming on, a big part of the application development but I don't know the answer to that. but right now it's hard to tell And the value added services, that you All have it and of course thank you so much for coming on

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Jim Walker, Cockroach Labs | ESCAPE/19


 

>> Announcer: From New York, it's theCube. Covering Escape/19. (techno music) >> Yeah, welcome back to theCube's coverage here in New York City for the first ever inaugural multicloud conference called Escape 2019, escape, we're in New York, we're not escaping from New York, we're escaping from the cloud. Jim Walker, Vice President of Product Marketing at Cockroach Labs, the custodian/founders of Cockroach Database. Welcome back, good to see you. >> Congratulations on your new role, new gig. Been there for a while? >> Yeah it's been a while since I've seen you, John, I've jumped out of the data space and into Kubernetes, and so, yeah, I landed at Cockroach Labs about a year ago. And having fun. >> It's interesting, the game is still the same, data is still the same as a value proposition, but software. >> Yeah. >> Data is now code, data is looking, interacting with software, data control planes, data layers, data lakes. All this is an evolution of stuff we were talking about back in the open source days at Hortonworks. The data is in motion, data in flight, data at rest, data is continuing to be critical in automation, security, every single app. >> Yeah, it's at the center of the big battle right now, right, there's this like... I just sense there's a larger battle going on for the platform right now, and the platform is being battled out by these large public cloud providers, and it's who can get compute, who can get actually, you know, people, residents in their cloud. Data has always been the centerpiece of that. Data is gravity, if it was on, before it was on-premise, so the battle was in-house at all these people and now it's like how do we get this stuff to move over. >> Yeah, we were talking before you came on camera, it helps we talk online a lot, and have a lot of connected friends in the cloud native space, but now that Cloud 2.0 has arrived, where it's enterprise hybrid, people are starting to get excited about that, you're seeing the re-platformization or refactoring or whatever word you want to use, a modern enterprise architecture, that has the best of cloud native, has the best of what the enterprise used to do with comput-- like mini-computers, whatnot, now packaged up an operating model. This modernization trend is hitting everything, note, developers, security, this is kind of where you're playing right now. Look what Google's done with Spanner database and where that's all come from in these kinds of large-scale data problems. Modernization's here, what's your take on this? >> Yeah, I know this is modernization, but it's stuff we've been doing for a long time. It's like, you know, I was talking to Steve Mulaney earlier, Steve's brilliant, right, and Steve's talking about 1992 we saw this transition to kind of client server. I've never seen anything like this trans... This transition and this modernization is much bigger than any of the other trends that we've been through. Back when we were talking before it was the Hadoop game, and we were talking modern data architecture, how do we actually transform the way we thought about data from these kind of single stovepipes of data into larger data lakes and this sort of thing. That was the beginning. What we're seeing this time though is a massive transformation up and down the stack of which data is one huge, massive piece of that. And as we know, man, data has gravity and it's at the center of this battle again. >> What's your definition of multicloud? We're at the first ever multicloud conference, what is multicloud? >> You know I get asked this a fair amount, so as I was looking for speakers it was like, "Well, what do you mean, a multicloud conference, what does that even mean?" There's a lot of people, multicloud unbelievers. I think we already live in a multicloud world. I think hybrid cloud is just multicloud. I talked to a lot of people through the CFP process for the conference. I had guys who were running edge computing platforms saying, "Talk to me about this", I'm like, "Well, if you look at it, it's just servers, they're just servers that are everywhere" and actually, how do we actually start to attach all this stuff. It's all multicloud, you know what is the cloud but a bunch of different servers that somebody else owns? You may own them, you may not. The challenge is going to be how do we tie all that together? >> Computer history has proven, if anything, heterogeneous environments, multi-vendor. You can go back and talk about, the comment about the client server, I mean, that was a real threat to the mainframe. Internetworking completely changed the game. At that time PCs were exploding in growth, and multi-vendor was a big buzzword. And that was the reality, you had to compete and service multiple vendors in an environment. >> Yeah, and-- >> Multiple cloud is just multiple vendors. >> John, it's called the multicloud conference, and you know my friend Joseph Jacks, I mean Joseph and I have a lot of conversations about things, you know, and he's brilliant in terms of how he thinks about commercial open source and how these things are, and you know I really played around with changing the name of this to the open and independent cloud conference, because that's really what this is about, it's about how do we have a conversation, in the open, about how we open up the cloud? I just thought, I was a little frustrated with some of the conferences I went to because, I think people are talking about this, but it's not lip service, it's just difficult to talk about it in a broader sense. >> Well, I'm really glad you did this because I've been calling multicloud bullshit on theCube for over a year, Stu and I have debates about this, and you know, putting-- >> I watched. >> Okay, of course, but people who know what I mean know that I believe that multicloud reality of "I have Amazon, I got Azure, I mean, hell, if you upgrade Office 365, you have Azure, so that's another cloud. So yes, people have multiple clouds in their environment, but the foundational work is being done now, you guys are doing it, and that's what I was getting at. There's no multiclouding going on, meaning sense of the seamless workload, what HashiCorp is doing, so this is the foundational, what you guys are getting at, in my mind, at least from my perspective, is a foundational conversation around what is the foundation of multicloud look like. >> And John, there is a technical equation here. I think a lot of people will argue the technical merits of what is multicloud, is it even possible to combine networking and security and all, those are really difficult problems to solve. At Cockroach Labs, to solve the database problem, to solve the data problem, to actually have, you know I could spin up a node at Cockroach on this laptop that's sitting next to you and have that participate in a database that spans multiple clouds, that's awesome. But there's a whole other side of this conversation, John, around what does it mean for my skills in my organization, what does it mean for the financial side of things, the legal, and so I think we're all dealing with a lot of these multicloud concepts, we're just not addressing them yet, and so, it's complex. >> Well, first of all, it's fun too, I mean it's complex, but innovation is complex. But here's the thing, Dave and I were joking around Cloud 2.0 and we picked that term, talking about Cloud 2.0, mainly because I remember during Web 2.0, it was just, everyone was just, "What is Web"..., and to create such a debate, so to goof on Web 2.0 we said Cloud 2.0, but what we mean is that it's changing, right? I'll give you an example, I mean to me Cloud 2.0 or multicloud is having a fully horizontal scalable infrastructure, that on-demand, elastic resource with domain specialty application development that takes advantage of data and machine learning for domain-specific context. And then having an addressable data layer on top of that. That to me is multicloud. >> And being able to service your customers no matter where they are. And unfortunately the public copywriters don't have full coverage across the whole planet so we inherently live in this multicloud world. If you wanted to pull an application today, I'm sorry but the world is your audience, there's no segmenting your app to just New York, right? And so how you actually service customers when they're coming at you from all over the planet. It's another challenge that we have. Fortunately I want to add to your Cloud Two conversation, I'm sorry the Cloud 2.0 conversation, that it is a world of hybrid and multi and multi region and single region and it's the evolution between these different kind of flavors of this situation, I feel is the emerging trend that's happening and we're-- >> Well categories are changing, network management becomes observability, configuration management becomes automation, the old database becomes a different kind of database for you, data protection is cyber protection. There's redefining moments here where white spaces are becoming larger categories. I mean, look at observability, probably going public, getting bought. >> John, look at what Google did over the past, like, 10, 12 years and look at the startups that are now out there that are kind of doing this really innovative stuff. We have LightStep here, you know Cockroach is another great example, what the Upbound team is doing, so people have been through this. From a data point of view we couldn't agree more. I can spin up an instance of RDS, Postgres and it's going to be a single instance, it's going to live in one region and that's going to service one bit of a cloud in one corner of the world. The cloud, and this massive distribution of stuff, it changed, you have to inherently start over when you're building these technologies, and that's why the CNCF has come about, right, is there's a fundamentally different approach-- >> CNCF, I love those guys and we're going to go to do CubeCon, but one of the things that I was talking with hashCode co-founder earlier today, he was talking about workflows. I was talking about workloads, and so I think the conversation is still technical and geeky but if you just abstract out all of the nerd talk and geek talk and say, "What's the workflow and what's the workload?", you go, okay, no other buzzwords should be talked. You've got to go onstage, so you've got to go. Jim Walker, Vice President of Product Marketing, Cockroach Labs, good friend of theCube, and our producer of this show, Mike Harold and the team, Escape/19, first inaugural multicloud conference. Be back with more after this short break. (techno music)

Published Date : Oct 23 2019

SUMMARY :

Announcer: From New York, it's theCube. here in New York City for the first ever your new role, new gig. I've jumped out of the data data is still the same in the open source days at Hortonworks. Yeah, it's at the has the best of what and it's at the center The challenge is going to be I mean, that was a real Multiple cloud is John, it's called the the foundational, what that's sitting next to you and have that But here's the thing, Dave and I were and it's the evolution between these management becomes automation, the old and it's going to be a single instance, and the team, Escape/19,

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Eric Han & Lisa-Marie Namphy, Portworx | ESCAPE/19


 

>>from New York. It's the Q covering Escape. 19. >>Welcome back to the Cube coverage here in New York City for the first inaugural multi cloud conference called Escape, where in New York City was staying in New York, were not escaping from New York were in New York. It's all about multi Cloud, and we're here. Lisa Marie Nancy, developer advocate for Port Works, and Eric Conn, vice president of Products Works. Welcome back. Q. >>Thank you, John. Good to see >>you guys. So, um, whenever the first inaugural of anything, we want to get into it and find out why. Multi clouds certainly been kicked around. People have multiple clouds, but is there really multi clouding going on? So this seems to be the theme here about setting the foundation, architecture and data of the two kind of consistent themes. What shared guys take Eric, What's your take on this multi cloud trend? Yeah, >>I think it's something we've all been actively watching for a couple years, and suddenly it is becoming the thing right? So every we just had ah, customer event back in Europe last week, and every customer there is already running multi cloud. It's always something on their consideration. So there's definitely it's not just a discussion topic. It's now becoming a practical reality. So this event's been perfect because it's both the sense of what are people doing, What are they trying to achieve and also the business sense. So it's definitely something that is not necessarily mainstream, but it's becoming much more how they're thinking about building all their applications. Going forward, >>you know, you have almost two camps in the world. Want to get your thoughts on this guy's Because, like you have cloud native and people that are cloud native, they love it. They born the cloud that get it. Everything's cracking along. The developers air on Micro Service's They're agile train with their own micro service's. Then you got the hybrid I t. Trying to be hybrid developer, right? So you kind of have to markets coming together. So to me, I see multi cloud as kind of a combination of old legacy Data center types of I t with cloud native, not just ops and dead. But how about like trying to build developer teams inside enterprises? This seems to be a big trend, and multi club fits into that because now the reality is that I got azure. I got Amazon. Well, let's take a step back and think about the architecture. What's the foundation? So that to me, is more my opinion. But I want to get your thoughts and reactions that because if it's true, that means some new thinking has to come around around. What's the architecture? What are you trying to do? What's the workloads behavior outcome look like? What's the work flows? So there's a whole nother set of conversations that happened. >>I agree. I think the thing that the fight out there right now that we want to make mainstream is that it's a platform choice, and that's the best way to go forward. So it's still an active debate. But the idea could be I want to do multi club, but I'm gonna lock myself into the Cloud Service is if that's the intent or that's the design architecture pattern. You're really not gonna achieve the goals we all set out to do right, So in some ways we have to design ourselves or have the architecture that will let us achieve the business schools that were really going for and that really means from our perspective or from a port works perspective. There's a platform team. That platform team should run all the applications and do so in a multi cloud first design pattern. And so from that perspective, that's what we're doing from a data plan perspective. And that's what we do with Kubernetes etcetera. So from that idea going forward, what we're seeing is that customers do want to build a platform team, have that as the architecture pattern, and that's what we think is going to be the winning strategy. >>Thank you. Also, when you have the definition of cod you have to incorporate, just like with hybrid I t the legacy applications. And we saw that you throughout the years those crucial applications, as we call them People don't always want them to refer to his legacy. But those are crucial applications, and our customers were definitely thinking about how we're gonna run those and where is the right places it on Prem. We're seeing that a lot too. So I think when we talk about multi cloud, we also talk about what What is in your legacy? What is it? Yeah, I >>like I mean I use legacy. I think it's a great word because I think it really puts nail in the coffin of that old way because remember, if you think about some of the large enterprises, these legacy applications, they've been optimized for hardware and optimize their full stack. They've been build up from the ground up, so they're cool. They're running stuff, but it doesn't always translate to see a new platform designed point. So how do you mean Containers is great fit for their Cooper names. Obviously, you know is the answer. We you guys see that as well, but okay, I can keep that and still get this design point. So I guess what I want to ask you guys, as you guys are digging into some of the customer facing conversations, what are they talking about? The day talking about? The platform? Specifically? Certainly, on the security side, we're seeing everyone running away from buying tools to thinking about platforms. What's the conversation like on the cloud side >>way? Did a talk are multiplied for real talk at Barcelona? Q. Khan put your X three on Sudden. Andrew named it for reals of Izzy, but we really wanted to talk about multiplied in the real world. And when we said show of hands in Barcelona, who's running multi cloud? It was very, very few. And this was in, what, five months? Four months ago? Whereas maybe our customers are just really super advanced because of our 100 plus customers. At four words, we Eric is right. A lot of them are already running multi cloud or if not their plan, in the planning stage right now. So even in the last +56 months, this has become a reality. And we're big fans of communities. I don't know if you know Eric was the first product manager for Pernetti. Hey, he's too shy to say it on Dhe. So yeah, and we think, you know, and criminal justice to be the answer to making all They caught a reality right now. >>Well, I want to get back into G, K, E and Cooper. Very notable historic moment. So congratulations, But to your point about multi cloud, it's interesting because, you know, having multiple clouds means things, right? So, for instance, if I upgrade to office 3 65 and I kill my exchange server, I'm essentially running azure by their definition. If I'm building it, stack on AWS. I'm a native, this customer. Let's just say I want to do some tensorflow or play with big table or spanner on Google. Now >>we have three >>clouds now they're not. So they have work clothes, specific objectives. I am totally no problem. I see that like for the progressive customers, some legacy be to be people who like maybe they put their toe in the cloud. But anyone doing meaningful cloud probably has multiple clouds. But that's workload driven when you get into tying them together and is interesting. And I think that's where I think you guys have a great opportunity in this community because if open source convene the gateway to minimize the lock in and when I say lock and I mean like locking them propriety respect if his value their great use it. But if I want to move my data out of the Amazon, >>you brought up so many good points. So let me go through a few and Lisa jumping. I feel like locking. People don't wanna be locked >>in at the infrastructure level. So, like you said, if >>there's value at the higher levels of Stack, and it helps me do my business faster. That's an okay thing to exchange, but it is just locked in and it's not doing anything. They're that's not equal exchange, right, So there's definitely a move from infrastructure up the platform. So locking in >>infrastructure is what people are trying to move away from. >>From what we see from the perspective of legacy, there is a lot of things happening in industry that's pretty exciting of how legacy will also start to running containers. And I'm sure you've seen that. But containers being the basis you could run a BM as well. And so that will mean a lot for in terms of how V EMS can start >>to be matched by orchestrators like kubernetes. So that is another movement for legacy, and I wanted to acknowledge that point >>now, in terms of the patterns, there are definitely applications, like a hybrid pattern where connect the car has to upload all its data once it docks into its location and move it to the data center. So there are patterns where the workflow does move the ups are the application data between on Prem into a public cloud, for instance, and then coming back from that your trip with Lisa. There is also examples where regulations require companies to enterprise is to be able to move to another cloud in a reasonable time frame. So there's definitely a notion of Multi Cloud is both an architectural design pattern. But it's also a sourcing strategy, and that sourcing strategy is more regulation type o. R. In terms of not being locked in. And that's where I'm saying it's all those things. I'd >>love to get your thoughts on this because I like where you're going with this because it kind of takes it to a level of okay, standardization, kubernetes nights, containers, everyone knows what that is. But then you start talking about a P I gateways, for instance, right? So if I'm a car and I have five different gateways on my device, I ot devices or I have multiple vendors dealing with control playing data that could be problematic. I gotta do something like that. So I'm starting. Envision them? I just made that news case up, but my point is is that you need some standards. So on the a p I side was seeing some trends there. One saying, Okay, here's my stuff. I'll just pass parameters with FBI State and stateless are two dynamics. What do you make of that? What, What? What has to happen next to get to that next level of happiness and goodness? Because Bernays, who's got it, got it there, >>right? I feel that next level. I feel like in Lisa, Please jump. And I feel like from automation perspective, Kubernetes has done that from a P I gateway. And what has to happen next. There's still a lot of easy use that isn't solved right. There's probably tons of opportunities out there to build a much better user experience, both from the operations point of view and from what I'm trying to do is an intense because what people aren't gonna automate right now is the intent. They automate a lot of the infrastructure manual tasks, and that's goodness. But from how I docked my application, how the application did it gets moved. We're still at the point of making policy driven, easy to use, and I think there's a lot of opportunities for everyone to get better there. That's like low priority loving fruitcake manual stuff >>and communities was really good at the local food. That's a really use case that you brought up. Really. People were looking at the data now and when you're talking about persistent mean kun is his great for stateless, but for state full really crucial data. So that's where we really come in. And a number of other companies in the cloud native storage ecosystem come in and have really fought through this problem and that data management problem. That's where this platform that Aaron was talking to that >>state problem. Talk about your company. I want to go back to to, um, Google Days. Um, many war stories around kubernetes will have the same fate as map reduce. Yeah, the debates internally at Google. What do we do with it? You guys made the good call. Congratulations on doing that. What was it like to be early on? Because you already had large scale. You were already had. Borg already had all these things in place. Um, it wasn't like there was what was, >>Well, a few things l say one is It was intense, right? It was intense in the sense that amazing amount of intelligence amazing amount of intent, and right back then a lot of things were still undecided, right? We're still looking at how containers or package we're still looking at how infrastructure kit run and a lot of service is were still being rolled out. So what it really meant is howto build something that people want to build, something that people want to run with you and how to build an ecosystem community. A lot of that the community got was done very well, right? You have to give credit to things like the Sig. A lot of things like how people like advocates like Lisa had gone out and made it part of what they're doing. And that's important, right? Every ecosystem needs to have those advocates, and that's what's going well, a cz ah flip side. I think there's a lot of things where way always look back, in which we could have done a few things differently. But that's a different story for different. Today >>I will come back in the studio Palop of that. I gotta ask you now that you're outside. Google was a culture shock. Oh my God! People actually provisioning software provisioning data center culture shock when there's a little >>bit of culture shock. One thing is, and the funny thing is coming full circle in communities now, is that the idea of an application? Right? The idea of what is an application eyes, something that feels very comfortable to a lot of legacy traditional. I wanna use traditional applications, but the moment you're you've spent so much time incriminates and you say, What's the application? It became a very hard thing, and I used to have a lot of academic debates. Where is saying there is no application? It's It's a soup of resources and such. So that was a hard thing. But funny thing is covered, as is now coming out with definitions around application, and Microsoft announced a few things in that area to so there are things that are coming full circle, but that just shows how the movement has changed and how things are becoming in some ways meeting each other halfway. >>Talk about the company, what you guys are doing. Take a moment. Explain in context to multi cloud. We're here. Port works. What's the platform? It's a product. What's the value proposition? What's the state of the company. >>So the companies? Uh well, well, it's grown from early days when Lisa and I joined where we're probably a handful now. We're in four or five cities. Geography ease over 100 people over 150 customers and there. It's been a lot of enterprises that are saying, like, How do I take this pattern of doing containers and micro service is And how do I run it with my mission? Critical business crinkle workloads. And at that point, there is no mission critical business critical workload that isn't stable so suddenly they're trying to say, How do I run These applications and containers and data have different life cycles. So what they're really looking for is a data plane that works with the control planes and how controlled planes are changing the behavior. So a lot of our technology and a lot of our product innovation has been around both the data plane but a storage control plane that integrates with a computer controlled plane. So I know we like to talk about one control plane. There's actually multiple control planes, and you mentioned security, right? If I look at how applications are running way after now securely access for applications, and it's no longer have access to the data. Before I get to use it, you have to now start to do things like J W. T. Or much higher level bearer tokens to say, I know how to access this application for this life cycle for this use case and get that kind of resiliency. So it's really around having that storage. More complexity absolutely need abstraction >>layers, and you got compute. Look, leading work there. But you gotta have >>software to do it from a poor works perspective. Our products entirely software right down loans and runs using kubernetes. And so the point here is we make remarries able to run all the staple workloads out of the box using the same comment control plane, which is communities. So that's the experiences that we really want to make it so that Dev Ops teams can run anywhere close. And that's that's in some ways been part of the mix. Lisa, >>we've been covering Dev up, going back to 2010. Remember when I first was hanging around San Francisco 2008 joint was coming out the woodwork and all that early days and you look at the journey of how infrastructures code We talked about that in 2008 and now we'll get 11 years later. Look at the advancements you've been through this now The tipping point. It's just seems like this wave is big and people are on it. The developers air getting it. It's a modern renaissance of application developers, and the enterprises it's happening in the enterprise is not just like the nerds Tier one, the Alfa Geeks or >>the Cloud native. It's happening in the >>everyone's on board this time, and you and I have been in the trenches in the early stages of many open source projects. And I think with with kubernetes Arab reference of community earlier, I'm super proud to be running the world's largest CNC F for user group. And it's a great community, a diverse community, super smart people. One of my favorite things about working for works is we have some really smart engineers that have figured out what companies want, how to solve problems, and then we'll go creative. It'll open source projects. We created a project called autopilot, really largely because one of our customers, every who's in the G s space and who's running just incredible application. You can google it and see what the work they're doing. It's all there publicly, Onda We built, you know, we built an open source project for them to help them get the most out of kubernetes. We can say so. There's a lot of people in the community system doing that. How can we make communities better halfway make commitments, enterprise grade and not take years to do that? Like some of the other open source projects that we worked on, it took. So it's a super exciting time to be here, >>and open source is growing so fast now. I mean, just think about how these projects being structured. Maur and Maur projects are coming online and user price, but a lot more vendor driven projects to use be mostly and used, but now you have a lot of vendors who are users. So the line is blurring between Bender User in Open source is really fascinating. >>Well, you look at the look of the landscape on the C N. C f. You know the website. I mean, it's what 400 that are already on board. It's really important. >>They don't have enough speaking slasher with >>right. I know, and it's just it. It is users and vendors. Everybody's in this community together. It's one of things that makes it super exciting. And it it's how we know this is This was the right choice for us to base this on communities because that's what everybody, you guys >>are practically neighbors. So we're looking for seeing the studio. Palo Alto Eric, I want to ask you one final question on the product side. Road map. What you guys thinking As Kubernetes goes, the next level state, a lot of micro service is observe abilities becoming a key part of it, Obviously, automation, configuration management things are developing fast. State. What's the What's the road map for you guys? >>For us, it's been always about howto handle the mission critical and make that application run seamlessly. And then now we've done a lot of portability. So disaster recovery has been one of the biggest things for us is that customers are saying, How do I do a hybrid pattern back to your earlier question of running on Prem and in Public Cloud and do a d. R. Pale over into some of the things at least, is pointing out that we're announcing soon is non series autopilot in the idea, automatically managing applications scale from a volume capacity. And then we're actually going to start moving a lot more into some of the what you do with data after the life cycle in terms of backup and retention. So those are the things that everyone's been pushing us and the customers are all asking for. You >>know, I think data they were back in recovery is interesting. I think that's going to change radically. And I think we look at the trend of how yeah, data backup and recovery was built. It was built because of disruption of business, floods, our gains, data center failure. But I think the biggest disruptions ransomware that malware. So security is now a active disruptor. So it's not like it after the hey, if we ever have, ah, fire, we can always roll back. So you're infected and you're just rolling back infected code. That's a ransomware dream. That's what's going on. So I think data protection it needs to be >>redefined. What do you think? Absolutely. I think there's a notion of How do I get last week's data last month? And then oftentimes customers will say, If I have a piece of data volume and I suddenly have to delete it, I still need to have some record of that action for a long time, right? So those are the kinds of things that are happening and his crew bearnaise and everything. It gets changed. Suddenly. The important part is not what was just that one pot it becomes. How do I reconstruct everything? What action is not one thing. It's everywhere. That's right and protected all through the platform. If it was a platform decision, it's not some the cattlemen on the side. You can't be a single lap. It has to be entire solution. And it has to handle things like, Where do you come from? Where is it allowed to go? And you guys have that philosophy. We absolutely, and it's based on the enterprises that are adopting port works and saying, Hey, this is my romance. I'm basing it on Kubernetes. You're my date a partner. We make it happen. >>This speaks to your point of why the enterprise is in. The vendors jumped in this is what people care about Security. How do you solve this last mile problem? Storage. Networking. How do you plug those holes in Kubernetes? Because that is crucial to our >>personal private moment. Victory moment for me personally, was been a big fan of Cuban is absolutely, you know, for years. Then there were created, talked about one. The moments that got me that was really kind of a personal, heartfelt moment was enterprise buyer. And, you know, the whole mindset in the Enterprise has always been You gotta kill the old to bring in the new. And so there's always been that tension of a you know, the shiny new toy from Silicon Valley or whatever. You know, I'm not gonna just trash this and have a migration za paying that. But for I t, they don't want that to do that. They hate doing migrations, but with containers and kubernetes that could actually they don't to end of life to bring in the new project. They can do it on their own timetable or keep it around. So that took a lot of air out of the tension in on the I t. Side because they say great I can deal with the lifecycle management, my app on my own terms and go play with Cloud native and said to me, that's like that was to be like, Okay, there it is. That was validation. That means this Israel because now they can innovate without compromising. >>I think so. And I think some of that has been how the ecosystems embrace it, right. So now it's becoming all the vendors are saying my internal stack is also based on community. So even if you as an application owner or not realizing it, you're gonna take a B M next year and you're gonna run it and it's gonna be back by something like awesome. Lisa >>Marie Nappy Eric on Thank you for coming on Port Works Hot start of multiple cities Kubernetes big developer Project Open Source. Talking about multi cloud here at the inaugural Multi cloud conference in New York City. It's the Cube Courage of escape. 2019. I'm John Period. Thanks for watching

Published Date : Oct 23 2019

SUMMARY :

from New York. It's the Q covering Escape. It's all about multi Cloud, and we're here. So this seems to be the theme here about So it's definitely something that is not So that to me, And so from that perspective, that's what we're doing from And we saw that you throughout the years those crucial applications, So I guess what I want to ask you guys, as you guys are digging into some of the customer facing So even in the last +56 months, So congratulations, But to your point about multi cloud, it's interesting because, And I think that's where I think you guys have a great opportunity in this community because if open you brought up so many good points. in at the infrastructure level. That's an okay thing to exchange, But containers being the basis you could So that is another movement for legacy, now, in terms of the patterns, there are definitely applications, like a hybrid pattern where connect the car has So on the a p I side was seeing some trends there. We're still at the point of making policy driven, easy to use, and I think there's a lot of opportunities for everyone to get And a number of other companies in the cloud native storage ecosystem come in and have really fought through this problem You guys made the good call. to build, something that people want to run with you and how to build an ecosystem community. I gotta ask you now that you're outside. but that just shows how the movement has changed and how things are becoming in some ways meeting Talk about the company, what you guys are doing. So the companies? But you gotta have So that's the experiences that we really want 2008 joint was coming out the woodwork and all that early days and you look at the journey It's happening in the So it's a super exciting time to be here, So the line is blurring between Bender User in Well, you look at the look of the landscape on the C N. C f. You know the website. base this on communities because that's what everybody, you guys What's the What's the road map for you guys? of the what you do with data after the life cycle in terms of backup and retention. So it's not like it after the hey, And it has to handle things like, Where do you come from? Because that is crucial to our in on the I t. Side because they say great I can deal with the lifecycle management, So now it's becoming all the vendors are saying my internal stack is also based on community. It's the Cube Courage of escape.

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Brendan O'Leary, GitLab | ESCAPE/19


 

>> Announcer: From New York, it's theCUBE covering Escape/19. (techno music) >> Hey welcome back to theCUBE's coverage of the first inaugural, Multi-Cloud Conference in New York City. It's called Escape/2019. I'm here with Brendan O'Leary, Senior Solutions Architect with GitLab. Is that right, Senior Solutions Architect? >> Brendan: Close enough, Manager, you know. >> Manager, architect, you work at GitLab, you're technical, so we'll have a good chat here. Welcome to theCUBE, good to see you. >> Thanks for having me. >> First Multi-Cloud Conference, really we love to go to the inaugural anything. >> Sure. >> Just in case it's not around next year, we can say we were here. It looks like it's got some legs, some interesting conversations I see in the hallways. You know, you guys are a big part of this revolution. GitLab, your company, you're providing opensource repositories, free, to get people to get started, as well you got paid stuff, as well. Hot area. GitHub was acquired by Microsoft. Some say Microsoft's not going to meddle with that. We'll see, but still, a super-important part of the community that you guys are involved in. >> It's true. We're seeing this multi-cloud revolution, if you want to call it that, with a lot of our customers, right? It's no longer that you pick one cloud, and that's where everything's going to run. You're going to have acquisitions. You're going to have the desire to negotiate and have a negotiating position with your vendors. You're going to want to use functionality that's maybe only in one of the clouds. And so we're really seeing this multi-cloud become more of a norm. And that's why we think it's critical to have a DevOps platform that's independent from that, so that you can deploy everywhere. >> So what's the lock-in spec? I mean, basically the thesis is that if you want to negotiating leverage, you want to have multi-cloud. I get the whole, "there's multiple clouds," because, upgrade to Office 365, you got Azure, basically. So, multi-vendor, multi-cloud, totally buy it. But what's the lock-in spec that's getting people agitated, or thinking about multi-cloud? >> Yeah, I think it's interesting, because there's both, of course, the technical side. Like I said, you might have functionality that you want to run that's only available on one cloud. But, the finance folks, and everyone else gets concerned about, "Hey, are we going to get locked into some vendor, "where we don't have any ability to negotiate?" And so I think that is part of it, and I read, as part of prepping for my talk here, a 2019 state-of-cloud report that said 84% of enterprises, today, are using more than one cloud. So I think that's indicative of that desire to not-- You may have a primary cloud where you deploy things, but you're going to use more than one. >> I think that's a fair reality. I mean, probably more, I mean, if you count all these, how they're bundling apps in there. What's your talk going to be about? Is it today or tomorrow? >> So, I'm talking tomorrow, and I'm talking about a framework for making decisions about multi-cloud. 'Cause again, I think that a lot of the times we get bogged down in the technology, and picking features over what we're really looking for, which is the business value of being able to have a single view, a single application, a single platform for your developers to be able to deploy, kind of no matter where it's going to end up, in the end, right? We don't want the developer having to think about that, necessarily, when they're building the application. We want to deliver value to our customers, right? And so we want them to be doing that differentiated work. >> Me and Armon were talking earlier, HashiCorp, CTO of HashiCorp, and he was talking about workflows, and I was talking about, okay, workloads. So, if you just take those two concepts, workflows and workloads, and just strip out any other technical conversation, what's the framework? Because, these are real issues. Those are the--that's the continuity issue for the business, not the tech. So, fill in the blanks around that. How does that--how do I get multi-cloud out of making sure my workflows aren't disrupted, and my workloads are kicking ass and doing their job? >> Yeah, I would say that that's a great question, and we love HashiCorp and what they've done for our space, and for multi-cloud, in general. They're a great partner for us. But I think the key is, the workflow you generally want to be the same, no matter where you're deploying, right? You want to have confidence that the code your building is secure, it's going to work, it's been tested, and, no matter where it deploys in the end, you want to have that same kind of workflow for your developers. But you also want to have workload portability, right? So, when you're talking about the ability to have a negotiating position, or the ability to run in multiple clouds, the same application, you know, have disaster recovery, have not just this monolith--mono-cloud environment, you have to have workload portability, as well. >> Well, Brendan, I'm not sure if they're taping your interview. Hope they are. If they are, then we'll get those copies in our video on cloud. But, you've got a framework for multi-cloud, and with the reality that everyone wants, or has either inherited, or has, or will want a multi-vendor environment, what is that framework for negotiating, or setting up the foundation? Because the theme here, my interviews here, and the hallway conversations, two things: One is foundational discussions around multi-cloud, I mean, early, thought leaders laying out, here's some lines to think about. And then, two, data. So, two, interesting, common threads, here: foundational thinking and data. >> I think that foundational thinking's important, because I think that's really what my framework gets to is, hey, we want to look at not just the technology, and not those answers. We want to look at, what are the business metrics that we're driving towards, right? 'Cause, in the end, again, that's what we want to be driving in software is our businesses. And, so, what are the business metrics that we're going to use, and how can we make it efficient? How can we make it governed? And how can we make it visible across those clouds? I think those are the three things to be focused on. >> And is there a certain way? So is it more, situational, based upon the environment, because maybe there's weights of certain variables over others? >> I think so. I think, depending on your environment, right? You maybe in a more highly regulated environment where governance is the number one, it's the king. But I think everyone has those governance concerns, right? None of us want to wake up to a security call that we should have known about, right? >> How's things going on in your world? GitLab, you guys are doing great. Good to see you guys got a big round of funding, recently. >> Going great. >> GitHub just sold for billions of dollars. That's a nice comp. >> Yeah, no, I say it's nice when someone sells a house in your neighborhood for a lot of money, right? But, yeah, no, what we see from that is the industry moving toward this single tool for your DevOps lifecycle, for your DevOps tool chain, and your DevOps lifecycle. We want to be able to have one way that developers deploy code, and we're seeing that kind of consolidation in the market. And we've had great success with that, so far. Our stated pubic desire is to go public next year. And we're on track for that, right now. So, we're looking forward to it. >> You know what's interesting and I love is the subtext to all this plot, which is, there's a human equation in all this, right? The human capital, human resource, the people-side of the equation, the cultural shifts in these companies, your customers, now. Any observational commentary that you can share around how DevOps has kind of gone mainstream? Any cultural shifts around people and their behaviors and their affinity towards certain things? >> Yeah, it's an interesting question. I saw an article yesterday about a CIO who was being promoted to CEO, as the current CEO stepped down, and how that was kind of a novel thing. But the article was actually talking about how we're going to see more of that, right? Businesses, eight years ago, Marc Andreesen said that software is eating the world. Well, I think software has eaten the world, and we're seeing that in our businesses, as every company becomes a software company. >> And open source, JJ would argue at OSS Capital, that there's new business models emerging, as well. And new opportunities, as well, for everyone involved. Open source software, cloud computing, multi-cloud, it's a great wave. >> It is a big wave, and, you know, GitLab's based on an open-source project, right? And so, just, we were founded only back in 2014, as a company, but we've come to find a business model that works, open-core, and we think there's a lot of opportunity in the market for folks to follow, and open source to have an even bigger impact than it's already had on the market. >> Final question for you, Brendan. What do you think about this conference, some of the hallway conversations, what's the vibe? For the folks that aren't here, what's it like? >> Oh, I mean, I think it's great. I think there's been a lot of great discussions, again, about very foundational things, about, hey, how do we look at this as a business leaders? But, then, I've also had great discussions about the technology and about Kubernetes, about those kinds of things that really enable us to have those kinds of conversations. >> Some good relationships being developed here. People know each other, too. >> Exactly, yeah, people I haven't seen in a long time, or people that I work with that I haven't seen 'cause we're all remote. >> It's great to see it in New York, too. >> Yeah, I love it in New York. So, I'm from DC, so it's a quick train ride up, but I love coming up, though. >> Not like us in California, big plane ride. Brendan, thank you so much for coming on theCUBE. Appreciate it. >> Yeah, great, thank you very much for having me. >> I'm John Furrier, here at the first, inaugural conference, Escape/19, back with more of that after this short break. (techno music)

Published Date : Oct 23 2019

SUMMARY :

it's theCUBE of the first inaugural, Manager, you know. you work at GitLab, you're technical, we love to go to the inaugural anything. I see in the hallways. the desire to negotiate that if you want to negotiating leverage, that you want to run that's only available if you count all these, that a lot of the times So, fill in the blanks around that. that the code your building and the hallway conversations, two things: 'Cause, in the end, again, number one, it's the king. Good to see you guys got a big billions of dollars. consolidation in the market. is the subtext to all this plot, that software is eating the world. that there's new business in the market for folks to follow, some of the hallway conversations, about the technology and about Kubernetes, People know each other, too. or people that I work So, I'm from DC, so it's Brendan, thank you so much Yeah, great, thank you I'm John Furrier, here at the first,

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>>from New York. It's the Q covering escape. 19. Hey, welcome back to the Cube coverage here in New York City for the first inaugural multi cloud conference called Escape. We're in New York City. Was staying in New York, were not escapee from New York were in New York. So about Multi Cloud. And we're here. Lisa Marie Nancy, developer advocate for report works, and Eric Conn, vice president of products. Welcome back with you. >>Thank you, John. >>Good to see you guys. So whenever the first inaugural of anything, we want to get into it and find out why. Multiplied certainly been kicked around. People have multiple clouds, but is there really multi clouding going on? So this seems to be the theme here about setting the foundation, architecture and data to kind of consistent themes. What's your guys take? Eric, What's your take on this multi cloud trend? >>Yeah, I think it's something we've all been actively watching for a couple years, and suddenly it is becoming the thing right? So every we just had a customer event back in Europe last week, and every customer there is already running multi cloud. It's always something on their consideration. So there's definitely it's not just a discussion topic. It's now becoming a practical reality. So this event's been perfect because it's both the sense of what are people doing, What are they trying to achieve and also the business sense. So it's definitely something that is not necessarily mainstream, but it's becoming much more how they're thinking about building all their applications Going forward. >>You know, you have almost two camps in the world to get your thoughts on this guy's because like you have a cloud native people that are cloud needed, they love it. They're born in the cloud that get it. Everything's bringing along. The developers are on micro service's They're agile train with their own micro service is when you got the hybrid. I t trying to be hybrid developer, right? So you kind of have to markets coming together. So to me, Essie multi Cloud as a combination of old legacy Data Center types of I t with cloud native not just optioned. It was all about trying to build developer teams inside enterprises. This seems to be a big trend, and multi cloud fits into them because now the reality is that I got azure, I got Amazon. Well, let's take a step back and think about the architecture. What's the foundation? So that to me, is more my opinion. But I want to get your thoughts and reactions that because if it's true, that means some new thinking has to come around around. What's the architecture, What we're trying to do? What's the workloads behavior outcome look like? What's the workflow? So there's a whole nother set of conversations. >>Yeah, that happened. I agree. I think the thing that the fight out there right now that we want to make mainstream is that it's a platform choice, and that's the best way to go forward. So it's still an active debate. But the idea could be I want to do multi club, but I'm gonna lock myself into the Cloud Service is if that's the intent or that's the design architecture pattern. You're really not gonna achieve the goals we all set out to do right, So in some ways we have to design ourselves or have the architecture that will let us achieve the business schools that were really going for and that really means from our perspective or from a port Works perspective. There's a platform team. That platform team should run all the applications and do so in a multi cloud first design pattern. And so from that perspective, that's what we're doing from a data plane perspective. And that's what we do with Kubernetes etcetera. So from that idea going forward, what we're seeing is that customers do want to build a platform team, have that as the architecture pattern, and that's what we think is going to be the winning strategy. >>Thank you. Also, when you have the death definition of cod, you have to incorporate, just like with hybrid a teeny the legacy applications. And we saw that you throughout the years those crucial applications, as we call them. People don't always want them to refer to his legacy. But those are crucial applications, and our customers were definitely thinking about how we're gonna run those and where is the right places it on Prem. We're seeing that a lot, too. So I think when we talk about multi cloud, we also talk about what what is in your legacy? What is your name? I mean, I >>like you use legacy. I think it's a great word because I think it really nail the coffin of that old way because remember, if you think about some of the large enterprises these legacy applications didn't optimized for harden optimize their full stack builds up from the ground up. So they're cool. They're running stuff, but it doesn't translate to see a new platform design point. So how do you continue? This is a great fit for that, cos obviously is the answer. You guys see that? Well, okay, I can keep that and still get this design point. So I guess what I want to ask you guys, as you guys are digging into some of the customer facing conversations, what are they talking about? The day talking about? The platform? Specifically? Certainly on the security side, we're seeing everyone running away from buying tools were thinking about platform. What's the conversation like on the outside >>before your way? Did a talk are multiplied for real talk at Barcelona. Q. Khan put your X three on son. Andrew named it for reals of busy, but we really wanted to talk about multiplied in the real world. And when we said show of hands in Barcelona, who's running multi pod. It was very, very few. And this was in, what, five months? Four months ago? Whereas maybe our customers are just really super advanced because of our 100 plus customers. At four words, we Eric is right. A lot of them are already running multi cloud or if not their plan, in the planning stage right now. So even in the last +56 months, this has become a reality. And we're big fans of your vanities. I don't know if you know, Eric was the first product manager for Pernetti. T o k. He's too shy to say it on dhe. So yeah, and we think, you know, And when it does seem to be the answer to making all they caught a reality right now. >>Well, I want to get back into G k e. And Cooper was very notable historical. So congratulations. But your point about multi cloud is interesting because, you know, having multiple clouds means things, right? So, for instance, if I upgrade to office 3 65 and I killed my exchange server, I'm essentially running azure by their definition. If I'm building a stack I need of us, I'm a Navy best customer. Let's just say I want to do some tensorflow or play with big table. Are spanner on Google now? I have three clouds. No, they're not saying they have worked low specific objectives. I am totally no problem. I see that all the progressive customers, some legacy. I need to be people like maybe they put their tone a file. But anyone doing meaningful cloud probably has multiple clouds, but that's workload driven when you get into tying them together. It's interesting. I think that's where I think you guys have a great opportunity in this community because it open source convene the gateway to minimize the locket. What locket? I mean, like locking the surprise respect if its value, their great use it. But if I want to move my data out of the Amazon, >>you brought up so many good points. So let me go through a few and Lisa jumping. I feel like locking. People don't wanna be locked in at the infrastructure level. So, like you said, if there's value at the higher levels of Stack and it helps me do my business faster, that's an okay thing to exchange. But if it's just locked in and it's not doing anything. They're that's not equal exchange, right? So there's definitely a move from infrastructure up the platform. So locking in infrastructure is what people are trying to move away from. From what we see from the perspective of legacy, there is a lot of things happening in industry that's pretty exciting. How legacy will also start to run in containers, and I'm sure you've seen that. But containers being the basis you could run a BM as well. And so that will mean a lot for in terms of how VM skin start to be matched by orchestrators like kubernetes. So that is another movement for legacy, and I wanted to acknowledge that point now, in terms of the patterns, there are definitely applications, like a hybrid pattern where connect the car has to upload all its data once it docks into its location and move it to the data center. So there are patterns where the workflow does move the ups are the application data between on Prem into a public cloud, for instance, and then coming back from that your trip with Lisa. There is also examples where regulations require companies to enterprise is to be able to move to another cloud in a reasonable time frame. So there's definitely a notion of Multi Cloud is both an architectural design pattern. But it's also a sourcing strategy and that sourcing strategies Maura regulation type o. R in terms of not being locked in. And that's where I'm saying it's all those things. >>You love to get your thoughts on this because I like where you're going with this because it kind of takes it to a level of Okay, standardization kubernetes nights containing one does that. But then you're something about FBI gateways, for instance. Right? So if I'm a car, have five different gig weighs on my device devices or I have multiple vendors dealing with control playing data that could be problematic. I gotta do something. So I started envisioned. I just made that this case up. But my point is, is that you need some standards. So on the A p I side was seeing some trends there once saying, Okay, here's my stuff. I'll just pass Paramus with FBI, you know, state and stateless are two dynamics. What do you make of that? What? What what has to happen next to get to that next level of happiness and goodness because Ruben is has got it, got it there, >>right? I feel like next level. I feel like in Lisa. Please jump. And I feel like from automation perspective, Kubernetes has done that from a P I gateway. And what has to happen next. There's still a lot of easy use that isn't solved right. There's probably tons of opportunities out there to build a much better user experience, both from operations point of view and from what I'm trying to do is an intense because what people aren't gonna automate right now is the intent to automate a lot of the infrastructure manual tasks, and that's goodness. But from how I docked my application, how the application did, it gets moved. We're still at the point of making policy driven, easy to use, and I think there's a lot of opportunities for everyone to get better there. >>That's like Logan is priority looking fruity manual stuff >>and communities was really good at the food. That's a really use case that you brought up really. People were looking at the data now, and when you're talking about persistent mean Cooney's is great for stateless, but for St Paul's really crucial data. So that's where we really come in. And a number of other companies in the cloud native storage ecosystem come in and have really fought through this problem and that data management problem. That's where this platform that Aaron was talking about >>We'll get to that state problem. Talk about your company. I wanna get back Thio, Google Days, um, many war stories around kubernetes. We'll have the same fate as map reduce. You know, the debates internally and Google. What do we do with it? You guys made a good call. Congratulations doing that. What was it like to be early on? Because you already had large scale. You already had. Borg already had all these things in place. Was it like there was >>a few things I'll say One is. It was intense, right? It was intense in the sense that amazing amount of intelligence, amazing amount of intent, and right back then a lot of things were still undecided, right? We're still looking at how containers are package. We're still looking at how infrastructure Kate run and a lot of the service's were still being rolled out. So what it really meant is howto build something that people want to build, something that people want to run with you and how to build an ecosystem community. A lot of that the community got was done very well, right? You have to give credit to things like the Sig. A lot of things like how people like advocates like Lisa had gone out and made it part of what they're doing. And that's important, right? Every ecosystem needs to have those advocates, and that's what's going well, a cz ah flip side. I think there's a lot of things where way always look back, in which we could have done a few things differently. But that's a different story for different >>will. Come back and get in the studio fellow that I gotta ask you now that you're outside. Google was a culture shock. Oh my God. People actually provisioning software. Yeah, I was in a data center. Cultures. There's a little >>bit of culture shock. One thing is, and the funny thing is coming full circle in communities now, is that the idea of an application, right? The idea of what is an application eyes something that feels very comfortable to a lot of legacy traditional. I wanna use traditional applications, but the moment you're you've spent so much time incriminates and you say, What's the application? It became a very hard thing, and I used to have a lot of academic debates wise saying there is no application. It's it's a soup of resources and such. So that was a hard thing. But funny thing is covered, as is now coming out with definitions around application, and Microsoft announced a few things in that area to so there are things that are coming full circle, but that just shows how the movement has changed and how things are becoming in some ways meeting each other halfway. >>Talk about the company. What you guys are doing. Taking moments explaining contacts. Multi Cloud were here. Put worse. What's the platform? It's a product. What's the value proposition? What's the state of the company? >>Yes. So the companies? Uh well, well, it's grown from early days when Lisa and I joined where we're probably a handful now. We're in four or five cities. Geography is over 100 people over 150 customers and there. It's been a lot of enterprises that are saying, like, How do I take this pattern? Doing containers and micro service is, and how do I run it with my mission? Critical business crinkle workloads And at that point, there is no mission critical business critical workload that isn't stable so suddenly they're trying to say, How do I run These applications and containers and data have different life cycles. So what they're really looking for is a data plane that works with the control planes and how controlled planes are changing the behavior. So a lot of our technology and a lot of our product innovation has been around both the data plane but a storage control plane that integrates with a computer controlled plane. So I know we like to talk about one control plane. There's actually multiple control planes, and you mentioned security, right? If I look at how applications are running way, acting now securely access for applications and it's no longer have access to the data. Before I get to use it, you have to now start to do things like J W. T. Or much higher level bear tokens to say I know how to access this application for this life cycle for this use case and get that kind of resiliency. So it's really around having that >>storage. More complexity, absolutely needing abstraction layers and you compute. Luckily, work there. But you gotta have software to do it >>from a poor box perspective. Our products entirely software right down loans and runs using kubernetes. And so the point here is we make remarries able to run all the staple workloads out of the box using the same comment control plane, which is communities. So that's the experiences that we really want to make it so that Dev Ops teams can run anywhere close. And that's that's in some ways been part of the mix. >>Lisa, we've been covering Jeff up. Go back to 2010. Remember when I first I was hanging around? San Francisco? Doesn't eight Joint was coming out the woodwork and all that early days. You look at the journey of how infrastructures code. We'll talk about that in 2008 and now we'll get 11 years later. Look at the advancements you've been through this now the tipping point just seems like this wave is big and people are on developers air getting it. It's a modern renaissance of application developers, and the enterprise it's happening in the enterprise is not just like the energy. You're one Apple geeks or the foundation. It's happening in >>everyone's on board this time, and you and I have been in the trenches in the early stages of many open source projects. And I think with kubernetes Arab reference of community earlier, I'm super proud to be running the world's largest CNC F for user group. And it's a great community, a diverse community, super smart people. One of my favorite things about working poor works is we have some really smart engineers that have figured out what companies want, how to solve problems, and then we'll go credible open source projects. We created a project called autopilot, really largely because one of our customers, every who's in the G s space and who's running just incredible application, you can google it and see what the work they're doing. It's all out there publicly. Onda we built, you know, we've built an open source project for them to help them get the most out of kubernetes we can say so there's a lot of people in the community system doing that. How can we make communities better? Half We make competitive enterprise grade and not take years to do that. Like some of the other open source projects that we worked on, it took. So it's a super exciting time to be here, >>and open source is growing so fast. Now just think about having project being structured. More and more projects are coming online and user profit a lot more. Vendor driven projects, too used mostly and used with. Now you have a lot of support vendors who are users, so the line is blurring between then their user in open source is really fast. >>Will you look at the look of the landscape on the C N. C. F? You know the website. I mean, it's what 400 that are already on board. It's really important. >>They don't have enough speaking slasher with >>right. I know, and it's just it. It is users and vendors. Everybody's in the community together. It's one of things that makes it super exciting, and it's how we know this is This was the right choice for us. Did they communities because that's what? Everybody? >>You guys are practically neighbors. We look for CNN Studio, Palo Alto. I wanna ask you one final question on the product side. Road map. What you guys thinking As Kubernetes goes, the next level state, a lot of micro service is observe. Ability is becoming a key part of it. The automation configuration management things are developing fast. State. What's the road for you guys? For >>us, it's been always about howto handle the mission critical and make that application run seamlessly. And then now we've done a lot of portability. So disaster recovery is one of the biggest things for us is that customers are saying, How do I do a hybrid pattern back to your earlier question of running on Prem and in Public Cloud and do a D. R fail over into a Some of the things, at least, is pointing out. That we're announcing soon is non Terry's autopilot in the idea of automatically managing applications scale from a volume capacity. And then we're actually going to start moving a lot more into some of what you do with data after the life cycle in terms of backup and retention. So those are the things that everyone's been pushing us, and the customers are all asking, >>You know, I think data that recovery is interesting. I think that's going to change radically. And I think we look at the trend of how yeah, data backup recovery was built. It was built because of disruption of business, floods, our games. That's right. It is in their failure. But I think the biggest disruptions ransomware that malware. So security is now a active disruptor, So it's not like it After today. If we hadn't have ah, fire, we can always roll back. So you're infected and you're just rolling back infected code. That's a ransomware dream. That's what's going on. So I think data protection needs to redefine. >>What do you think? Absolutely. I think there's a notion of how do I get last week's data last month and then oftentimes customers will say If I have a piece of data volume and I suddenly have to delete it, I still need to have some record of that action for a long time, right? So those are the kinds of things that are happening and his crew bearnaise and everything, it gets changed. Suddenly, the important part is not what was just that one pot it becomes. How do I reconstruct everything? Action >>is not one thing. It's everywhere That's right, protected all through the platform. It is a platform decision. It's not some cattlemen on the side. >>You can't be a single lap. It has to be entire solution. And it has to handle things like, Where do you come from? Where is it allowed to go? >>You guys have that philosophy? >>We absolutely. And it's based on the enterprises that are adopting port works and saying, Hey, this is my romance. I'm basing it on Kubernetes here, my data partner. How do you make it happen? >>This speaks to your point of why the enterprise is in the vendors jumped in. This is what people care about security. How do you solve this last mile problem? Storage, Networking. How do you plug those holes and kubernetes? Because that is crucial. >>One personal private moment. Victory moment for me personally, Waas been a big fan of Cuban, is actually, you know, for years in there when it was created, talked about one of moments that got me was personal. Heartfelt moment was enterprise buyer on. The whole mindset in the enterprise has always been You gotta kill the old to bring in the new. And so there's always been that tension of a you know, the shame, your toy from Silicon Valley or whatever. You know, I'm not gonna just trash this and have a migration is a pain in the butt fried. You don't want that to do that. They hate doing migrations, but with containers and kubernetes, they actually they don't end of life to bring in the new project they could do on their own or keep it around. So that took a lot of air out of the tension in on the I t. Side. Because it's a great I can deal with the life cycle of my app on my own terms and go play with Cloud native and said to me, I was like, That was to be like, Okay, there it is. That was validation. That means this is real because now they will be without compromising. >>I think so. And I think some of that has been how the ecosystems embraced it, right, So now it's becoming all the vendors are saying My internal stack is also based on company. So even if you as an application owner or not realizing it, you're gonna take a B M next year and you're gonna run it and it's gonna be back by something like >>the submarine and the aircon. Thank you for coming on court. Worse Hot started Multiple cities Kubernetes Big developer Project Open Source Talking about multi cloud here at the inaugural Multi Cloud Conference in New York City Secu Courage of Escape Plan 19 John Corey Thanks for watching.

Published Date : Oct 19 2019

SUMMARY :

from New York. It's the Q covering escape. So this seems to be the theme here about So it's definitely something that is not So that to me, is that it's a platform choice, and that's the best way to go forward. And we saw that you throughout the years those crucial applications, So I guess what I want to ask you guys, as you guys are digging into some of the customer facing So even in the last +56 months, I see that all the progressive customers, some legacy. But containers being the basis you could run a BM as well. So on the A p I side was seeing some trends there once saying, aren't gonna automate right now is the intent to automate a lot of the infrastructure manual tasks, And a number of other companies in the cloud native storage ecosystem come in and have really fought through this problem You know, the debates internally and Google. A lot of that the community got Come back and get in the studio fellow that I gotta ask you now that you're outside. but that just shows how the movement has changed and how things are becoming in some ways meeting What's the state of the company? So a lot of our technology and a lot of our product innovation has been around both the data plane but But you gotta have software to do it So that's the experiences that we really want to make it so that Dev Ops teams You look at the journey of how infrastructures code. And I think with kubernetes Arab reference of community earlier, I'm super proud so the line is blurring between then their user in You know the website. Everybody's in the community together. What's the road for you guys? So disaster recovery is one of the biggest things for us So I think data protection needs to redefine. Suddenly, the important part is not what was It's not some cattlemen on the side. And it has to handle things like, Where do you come from? And it's based on the enterprises that are adopting port works and saying, Hey, this is my romance. How do you solve this last mile problem? And so there's always been that tension of a you know, the shame, your toy from Silicon Valley or whatever. So now it's becoming all the vendors are saying My internal stack is also based on company. Kubernetes Big developer Project Open Source Talking about multi cloud here at the

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Bassam Tabbara, Upbound | ESCAPE/19


 

>> Narrator: From New York, it's theCube. Covering Escape/19. (music plays) >> Welcome back everyone. It's Cube coverage for the first inaugural multicloud conference, Escape 2019. We are here with at Bassam Tabbara who is the CEO of Upbound, hot start-up, has not yet released their product but they're working on it. Good friend of theCube, Cube alumni. Bassam, good to see you again. >> Thank you, glad to be back on the Cube. >> Well we know your guys are beavering away, digging away at the product, building it out. You have a very compelling background coming into the cloud world. You're here at the multicloud, first ever conference >> That's right. >> There is hybrid cloud, but this is like being billed as the first multicloud conference. A lot of technical people here. >> Lots of. >> Lot of industry insiders setting the foundation is one theme I'm hearing and then the other theme is data. >> Yeah. >> These are the two dynamics. What's your take on this multicloud conference opportunity? >> Look, I think it's really interesting, it reflects kind of what's happening. Multicloud's becoming a reality, more and more people are, whether they like it or not, are actually using multiple vendors and they're trying to figure it out so I think it's great that we are now a forum, I mean there are likely to be more. We're doing one of the Atlanta Gitlab at the next KubeCon which is kind of cool. But you know so getting all the right people in here, focusing on the data problem. Where we look at from a universal control plain standpoint. There are lots of people here talking about the economics of this and what it means for venture capital in the next five years and what it means for acquisition patterns and NMA. There are lots of really interesting aspects being covered today. >> Yeah it's a classic inaugural conference where with the organic communities here you have a range of personas. Entrepreneurs, founder, executive, venture capitalists, all kind of having those candid conversations. What to do next. >> That's right. >> Kind of all ger multiclouds here. Questions is, what's it going to be? >> What's it going to be. Well I think I was trying to figure that out. Honestly, anything that makes it easy for enterprises to do this massive lifting and shifting of infrastructure and being able to control their data, deal with multiple vendors, the world is increasingly heterogeneous. That's another way of saying multicloud is just dealing with the heterogeneity. And it's going to be more and more heterogeneous because if you look at the trends, it's hard to imagine that all innovation is going to come out of one cloud company. Right. So if that's not the case then you have people innovating, people creating all sorts of new platforms and infrastructure. Ways of dealing with data, ways of dealing with networking. Or ways of dealing with storage. Data bases and everything else. Now that you've got this innovation happening, whether it's open source communities or not. And then as an enterprise user, I want to consume it, well I have to deal with the heterogeneity. How do I consume it? How do I bring it together? How do I make sense of it? How do I get it all secured? How do I get it all under my compliance department? Those are the opportunities that are on multicloud and it is a reality. So at some level I'd be hard pressed to find someone that says I'm using Amazon or Google or Azure only and not say using a boutique cloud or another service or something else. Everybody's got some set of services that are... >> I mean multicloud and multivendor are two words that you go back to the history of the computer industry >> That's right. multivendor is a heterogeneous environment. There's benefits of that. But all that was based upon the lock-in fear. And you'll be hearing some of that here. So what's your view of lock-in because if value creation is the lock-in, the red hat guys giving a talk about Wal-Mart cloud versus niche clouds, it's all open source so where's the lock-in? >> Yeah I don't know if I would subscribe to this as solving the lock-in problem and every time you use a vendor at some level you're kind of relying on them. If they have a good service you're kind of tied to them right? But the more interesting aspect to me is having a choice. So being able to say I'm going to pick the best data based vendor out there. One that suits my problem and being able to do that without having to let go of the integration aspect of us. If I have to choose a data based SaaS service that I really like but the cost of doing that involves me creating a new vendor or doing some custom automation, custom integration, figuring out monitoring, figuring out logging doing billing, doing metering. All of that stuff so that I can actually just consume one amazing service. That's a really large hurdle to kind of step over. And so, I think part of multicloud is reducing friction for being able to use things that you choose to. >> Do you have any commentary or advice for other founders or other CEOs or even any younger developers because we have a classical trained software developers, they think a certain way. They either were pipe lining it different, not doing Agile, their trained at Agile, but now micro service is a whole nother ballgame. How do you get people to think microservices when they've been classically trained Agile. >> Like Waterfall you're saying? >> Or Waterfall, both, both. >> I think there's a lot happening right now. I would start with looking at some of the best practices around building modern services. Things like Kubernetes and others help. Microservice adoption and all that stuff. But start with, honestly starting with a bunch of open sources probably not a bad place to be. But then find vendors that actually can support in one what you want to do. >> Final question. Tell us about your company. What's going on with you guys. Give an update on Upbound. What's going on? It's going great. We're growing. We launched this project called Crossplain. Like earlier or late last year. It's doing great. We're getting a ton of adoption on it. We're super happy with it. And we're growing the company. We're almost tripled the company this year. Which is fantastic. And working on a SaaS offering that we're exciting about. Hopefully we'll come back here and talk about it when it's... >> And you guys hiring? Looking for people? What's the update there? >> We are. We're hiring on the engineering side, we're hiring on the product side. It's start up so. You never stop hiring. >> Not for the faint of heart. >> Definitely not. >> Bassam, thanks for coming out. >> Yeah absolutely. Always fun. >> Here at the multicloud inaugural event. Escape. Here in New York City. Escape 2019 I'm John Furrier with theCube. Back with more after this short break.

Published Date : Oct 19 2019

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it's theCube. It's Cube coverage for the first You're here at the multicloud, first ever conference being billed as the first multicloud conference. Lot of industry insiders setting the foundation These are the two dynamics. We're doing one of the Atlanta Gitlab What to do next. Kind of all ger multiclouds here. and being able to control their data, the red hat guys giving a talk about Wal-Mart cloud But the more interesting aspect to me is How do you get people to think microservices looking at some of the best practices around What's going on with you guys. We're hiring on the engineering side, Yeah absolutely. Here at the multicloud inaugural event.

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Brendan O'Leary, GitLab | ESCAPE/19


 

>> Announcer: From New York, it's theCUBE covering Escape/19. (techno music) >> Hey welcome back to theCUBE's coverage of the first inaugural, Multi-Cloud Conference in New York City. It's called Escape/2019. I'm here with Brendan O'Leary, Senior Solutions Architect with GitLab. Is that right, Senior Solutions Architect? >> Brendan: Close enough, Manager, you know. >> Manager, architect, you work at GitLab, you're technical, so we'll have a good chat here. Welcome to theCUBE, good to see you. >> Thanks for having me. >> First Multi-Cloud Conference, really we love to go to the inaugural anything. >> Sure. >> Just in case it's not around next year, we can say we were here. It looks like it's got some legs, some interesting conversations I see in the hallways. You know, you guys are a big part of this revolution. GitLab, your company, you're providing opensource repositories, free, to get people to get started, as well you got paid stuff, as well. Hot area. GitHub was acquired by Microsoft. Some say Microsoft's not going to meddle with that. We'll see, but still, a super-important part of the community that you guys are involved in. >> It's true. We're seeing this multi-cloud revolution, if you want to call it that, with a lot of our customers, right? It's no longer that you pick one cloud, and that's where everything's going to run. You're going to have acquisitions. You're going to have the desire to negotiate and have a negotiating position with your vendors. You're going to want to use functionality that's maybe only in one of the clouds. And so we're really seeing this multi-cloud become more of a norm. And that's why we think it's critical to have a DevOps platform that's independent from that, so that you can deploy everywhere. >> So what's the lock-in spec? I mean, basically the thesis is that if you want to negotiating leverage, you want to have multi-cloud. I get the whole, "there's multiple clouds," because, upgrade to Office 365, you got Azure, basically. So, multi-vendor, multi-cloud, totally buy it. But what's the lock-in spec that's getting people agitated, or thinking about multi-cloud? >> Yeah, I think it's interesting, because there's both, of course, the technical side. Like I said, you might have functionality that you want to run that's only available on one cloud. But, the finance folks, and everyone else gets concerned about, "Hey, are we going to get locked into some vendor, "where we don't have any ability to negotiate?" And so I think that is part of it, and I read, as part of prepping for my talk here, a 2019 state-of-cloud report that said 84% of enterprises, today, are using more than one cloud. So I think that's indicative of that desire to not-- You may have a primary cloud where you deploy things, but you're going to use more than one. >> I think that's a fair reality. I mean, probably more, I mean, if you count all these, how they're bundling apps in there. What's your talk going to be about? Is it today or tomorrow? >> So, I'm talking tomorrow, and I'm talking about a framework for making decisions about multi-cloud. 'Cause again, I think that a lot of the times we get bogged down in the technology, and picking features over what we're really looking for, which is the business value of being able to have a single view, a single application, a single platform for your developers to be able to deploy, kind of no matter where it's going to end up, in the end, right? We don't want the developer having to think about that, necessarily, when they're building the application. We want to deliver value to our customers, right? And so we want them to be doing that differentiated work. >> Me and Armon were talking earlier, HashiCorp, CTO of HashiCorp, and he was talking about workflows, and I was talking about, okay, workloads. So, if you just take those two concepts, workflows and workloads, and just strip out any other technical conversation, what's the framework? Because, these are real issues. Those are the--that's the continuity issue for the business, not the tech. So, fill in the blanks around that. How does that--how do I get multi-cloud out of making sure my workflows aren't disrupted, and my workloads are kicking ass and doing their job? >> Yeah, I would say that that's a great question, and we love HashiCorp and what they've done for our space, and for multi-cloud, in general. They're a great partner for us. But I think the key is, the workflow you generally want to be the same, no matter where you're deploying, right? You want to have confidence that the code your building is secure, it's going to work, it's been tested, and, no matter where it deploys in the end, you want to have that same kind of workflow for your developers. But you also want to have workload portability, right? So, when you're talking about the ability to have a negotiating position, or the ability to run in multiple clouds, the same application, you know, have disaster recovery, have not just this monolith--mono-cloud environment, you have to have workload portability, as well. >> Well, Brendan, I'm not sure if they're taping your interview. Hope they are. If they are, then we'll get those copies in our video on cloud. But, you've got a framework for multi-cloud, and with the reality that everyone wants, or has either inherited, or has, or will want a multi-vendor environment, what is that framework for negotiating, or setting up the foundation? Because the theme here, my interviews here, and the hallway conversations, two things: One is foundational discussions around multi-cloud, I mean, early, thought leaders laying out, here's some lines to think about. And then, two, data. So, two, interesting, common threads, here: foundational thinking and data. >> I think that foundational thinking's important, because I think that's really what my framework gets to is, hey, we want to look at not just the technology, and not those answers. We want to look at, what are the business metrics that we're driving towards, right? 'Cause, in the end, again, that's what we want to be driving in software is our businesses. And, so, what are the business metrics that we're going to use, and how can we make it efficient? How can we make it governed? And how can we make it visible across those clouds? I think those are the three things to be focused on. >> And is there a certain way? So is it more, situational, based upon the environment, because maybe there's weights of certain variables over others? >> I think so. I think, depending on your environment, right? You maybe in a more highly regulated environment where governance is the number one, it's the king. But I think everyone has those governance concerns, right? None of us want to wake up to a security call that we should have known about, right? >> How's things going on in your world? GitLab, you guys are doing great. Good to see you guys got a big round of funding, recently. >> Going great. >> GitHub just sold for billions of dollars. That's a nice comp. >> Yeah, no, I say it's nice when someone sells a house in your neighborhood for a lot of money, right? But, yeah, no, what we see from that is the industry moving toward this single tool for your DevOps lifecycle, for your DevOps tool chain, and your DevOps lifecycle. We want to be able to have one way that developers deploy code, and we're seeing that kind of consolidation in the market. And we've had great success with that, so far. Our stated pubic desire is to go public next year. And we're on track for that, right now. So, we're looking forward to it. >> You know what's interesting and I love is the subtext to all this plot, which is, there's a human equation in all this, right? The human capital, human resource, the people-side of the equation, the cultural shifts in these companies, your customers, now. Any observational commentary that you can share around how DevOps has kind of gone mainstream? Any cultural shifts around people and their behaviors and their affinity towards certain things? >> Yeah, it's an interesting question. I saw an article yesterday about a CIO who was being promoted to CEO, as the current CEO stepped down, and how that was kind of a novel thing. But the article was actually talking about how we're going to see more of that, right? Businesses, eight years ago, Marc Andreesen said that software is eating the world. Well, I think software has eaten the world, and we're seeing that in our businesses, as every company becomes a software company. >> And open source, JJ would argue at OSS Capital, that there's new business models emerging, as well. And new opportunities, as well, for everyone involved. Open source software, cloud computing, multi-cloud, it's a great wave. >> It is a big wave, and, you know, GitLab's based on an open-source project, right? And so, just, we were founded only back in 2014, as a company, but we've come to find a business model that works, open-core, and we think there's a lot of opportunity in the market for folks to follow, and open source to have an even bigger impact than it's already had on the market. >> Final question for you, Brendan. What do you think about this conference, some of the hallway conversations, what's the vibe? For the folks that aren't here, what's it like? >> Oh, I mean, I think it's great. I think there's been a lot of great discussions, again, about very foundational things, about, hey, how do we look at this as a business leaders? But, then, I've also had great discussions about the technology and about Kubernetes, about those kinds of things that really enable us to have those kinds of conversations. >> Some good relationships being developed here. People know each other, too. >> Exactly, yeah, people I haven't seen in a long time, or people that I work with that I haven't seen 'cause we're all remote. >> It's great to see it in New York, too. >> Yeah, I love it in New York. So, I'm from DC, so it's a quick train ride up, but I love coming up, though. >> Not like us in California, big plane ride. Brendan, thank you so much for coming on theCUBE. Appreciate it. >> Yeah, great, thank you very much for having me. >> I'm John Furrier, here at the first, inaugural conference, Escape/19, back with more of that after this short break. (techno music)

Published Date : Oct 19 2019

SUMMARY :

it's theCUBE of the first inaugural, Multi-Cloud Conference you work at GitLab, you're technical, we love to go to the inaugural anything. that you guys are involved in. so that you can deploy everywhere. that if you want to negotiating leverage, that you want to run that's only available if you count all these, And so we want them to be doing that differentiated work. So, fill in the blanks around that. the workflow you generally want to be the same, and the hallway conversations, two things: and how can we make it efficient? But I think everyone has those governance concerns, right? Good to see you guys got a big round of funding, recently. That's a nice comp. and your DevOps lifecycle. is the subtext to all this plot, and how that was kind of a novel thing. that there's new business models emerging, as well. in the market for folks to follow, some of the hallway conversations, about the technology and about Kubernetes, People know each other, too. or people that I work with that I haven't seen So, I'm from DC, so it's a quick train ride up, Brendan, thank you so much for coming on theCUBE. I'm John Furrier, here at the first,

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Jim Walker, Cockroach Labs | ESCAPE/19


 

>> Announcer: From New York, it's theCube. Covering Escape/19. (techno music) >> Yeah, welcome back to theCube's coverage here in New York City for the first ever inaugural multicloud conference called Escape 2019, escape, we're in New York, we're not escaping from New York, we're escaping from the cloud. Jim Walker, Vice President of Product Marketing at Cockroach Labs, the custodian/founders of Cockroach Database. Welcome back, good to see you. >> Congratulations on your new role, new gig. Been there for a while? >> Yeah it's been a while since I've seen you, John, I've jumped out of the data space and into Kubernetes, and so, yeah, I landed at Cockroach Labs about a year ago. And having fun. >> It's interesting, the game is still the same, data is still the same as a value proposition, but software. >> Yeah. >> Data is now code, data is looking, interacting with software, data control planes, data layers, data lakes. All this is an evolution of stuff we were talking about back in the open source days at Hortonworks. The data is in motion, data in flight, data at rest, data is continuing to be critical in automation, security, every single app. >> Yeah, it's at the center of the big battle right now, right, there's this like... I just sense there's a larger battle going on for the platform right now, and the platform is being battled out by these large public cloud providers, and it's who can get compute, who can get actually, you know, people, residents in their cloud. Data has always been the centerpiece of that. Data is gravity, if it was on, before it was on-premise, so the battle was in-house at all these people and now it's like how do we get this stuff to move over. >> Yeah, we were talking before you came on camera, it helps we talk online a lot, and have a lot of connected friends in the cloud native space, but now that Cloud 2.0 has arrived, where it's enterprise hybrid, people are starting to get excited about that, you're seeing the re-platformization or refactoring or whatever word you want to use, a modern enterprise architecture, that has the best of cloud native, has the best of what the enterprise used to do with comput-- like mini-computers, whatnot, now packaged up an operating model. This modernization trend is hitting everything, note, developers, security, this is kind of where you're playing right now. Look what Google's done with Spanner database and where that's all come from in these kinds of large-scale data problems. Modernization's here, what's your take on this? >> Yeah, I know this is modernization, but it's stuff we've been doing for a long time. It's like, you know, I was talking to Steve Mulaney earlier, Steve's brilliant, right, and Steve's talking about 1992 we saw this transition to kind of client server. I've never seen anything like this trans... This transition and this modernization is much bigger than any of the other trends that we've been through. Back when we were talking before it was the Hadoop game, and we were talking modern data architecture, how do we actually transform the way we thought about data from these kind of single stovepipes of data into larger data lakes and this sort of thing. That was the beginning. What we're seeing this time though is a massive transformation up and down the stack of which data is one huge, massive piece of that. And as we know, man, data has gravity and it's at the center of this battle again. >> What's your definition of multicloud? We're at the first ever multicloud conference, what is multicloud? >> You know I get asked this a fair amount, so as I was looking for speakers it was like, "Well, what do you mean, a multicloud conference, what does that even mean?" There's a lot of people, multicloud unbelievers. I think we already live in a multicloud world. I think hybrid cloud is just multicloud. I talked to a lot of people through the CFP process for the conference. I had guys who were running edge computing platforms saying, "Talk to me about this", I'm like, "Well, if you look at it, it's just servers, they're just servers that are everywhere" and actually, how do we actually start to attach all this stuff. It's all multicloud, you know what is the cloud but a bunch of different servers that somebody else owns? You may own them, you may not. The challenge is going to be how do we tie all that together? >> Computer history has proven, if anything, heterogeneous environments, multi-vendor. You can go back and talk about, the comment about the client server, I mean, that was a real threat to the mainframe. Internetworking completely changed the game. At that time PCs were exploding in growth, and multi-vendor was a big buzzword. And that was the reality, you had to compete and service multiple vendors in an environment. >> Yeah, and-- >> Multiple cloud is just multiple vendors. >> John, it's called the multicloud conference, and you know my friend Joseph Jacks, I mean Joseph and I have a lot of conversations about things, you know, and he's brilliant in terms of how he thinks about commercial open source and how these things are, and you know I really played around with changing the name of this to the open and independent cloud conference, because that's really what this is about, it's about how do we have a conversation, in the open, about how we open up the cloud? I just thought, I was a little frustrated with some of the conferences I went to because, I think people are talking about this, but it's not lip service, it's just difficult to talk about it in a broader sense. >> Well, I'm really glad you did this because I've been calling multicloud bullshit on theCube for over a year, Stu and I have debates about this, and you know, putting-- >> I watched. >> Okay, of course, but people who know what I mean know that I believe that multicloud reality of "I have Amazon, I got Azure, I mean, hell, if you upgrade Office 365, you have Azure, so that's another cloud. So yes, people have multiple clouds in their environment, but the foundational work is being done now, you guys are doing it, and that's what I was getting at. There's no multiclouding going on, meaning sense of the seamless workload, what HashiCorp is doing, so this is the foundational, what you guys are getting at, in my mind, at least from my perspective, is a foundational conversation around what is the foundation of multicloud look like. >> And John, there is a technical equation here. I think a lot of people will argue the technical merits of what is multicloud, is it even possible to combine networking and security and all, those are really difficult problems to solve. At Cockroach Labs, to solve the database problem, to solve the data problem, to actually have, you know I could spin up a node at Cockroach on this laptop that's sitting next to you and have that participate in a database that spans multiple clouds, that's awesome. But there's a whole other side of this conversation, John, around what does it mean for my skills in my organization, what does it mean for the financial side of things, the legal, and so I think we're all dealing with a lot of these multicloud concepts, we're just not addressing them yet, and so, it's complex. >> Well, first of all, it's fun too, I mean it's complex, but innovation is complex. But here's the thing, Dave and I were joking around Cloud 2.0 and we picked that term, talking about Cloud 2.0, mainly because I remember during Web 2.0, it was just, everyone was just, "What is Web"..., and to create such a debate, so to goof on Web 2.0 we said Cloud 2.0, but what we mean is that it's changing, right? I'll give you an example, I mean to me Cloud 2.0 or multicloud is having a fully horizontal scalable infrastructure, that on-demand, elastic resource with domain specialty application development that takes advantage of data and machine learning for domain-specific context. And then having an addressable data layer on top of that. That to me is multicloud. >> And being able to service your customers no matter where they are. And unfortunately the public copywriters don't have full coverage across the whole planet so we inherently live in this multicloud world. If you wanted to pull an application today, I'm sorry but the world is your audience, there's no segmenting your app to just New York, right? And so how you actually service customers when they're coming at you from all over the planet. It's another challenge that we have. Fortunately I want to add to your Cloud Two conversation, I'm sorry the Cloud 2.0 conversation, that it is a world of hybrid and multi and multi region and single region and it's the evolution between these different kind of flavors of this situation, I feel is the emerging trend that's happening and we're-- >> Well categories are changing, network management becomes observability, configuration management becomes automation, the old database becomes a different kind of database for you, data protection is cyber protection. There's redefining moments here where white spaces are becoming larger categories. I mean, look at observability, probably going public, getting bought. >> John, look at what Google did over the past, like, 10, 12 years and look at the startups that are now out there that are kind of doing this really innovative stuff. We have LightStep here, you know Cockroach is another great example, what the Upbound team is doing, so people have been through this. From a data point of view we couldn't agree more. I can spin up an instance of RDS, Postgres and it's going to be a single instance, it's going to live in one region and that's going to service one bit of a cloud in one corner of the world. The cloud, and this massive distribution of stuff, it changed, you have to inherently start over when you're building these technologies, and that's why the CNCF has come about, right, is there's a fundamentally different approach-- >> CNCF, I love those guys and we're going to go to do CubeCon, but one of the things that I was talking with hashCode co-founder earlier today, he was talking about workflows. I was talking about workloads, and so I think the conversation is still technical and geeky but if you just abstract out all of the nerd talk and geek talk and say, "What's the workflow and what's the workload?", you go, okay, no other buzzwords should be talked. You've got to go onstage, so you've got to go. Jim Walker, Vice President of Product Marketing, Cockroach Labs, good friend of theCube, and our producer of this show, Mike Harold and the team, Escape/19, first inaugural multicloud conference. Be back with more after this short break. (techno music)

Published Date : Oct 19 2019

SUMMARY :

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NEEDS APPROVAL Nathalie Gholmieh, UCSD | ESCAPE/19


 

[Announcer] - From New York, it's theCUBE! Covering ESCAPE/19. >> Hello, welcome back to theCUBE coverage here in New York City for the first inaugural Multi-Cloud Conference called ESCAPE/2019. I'm John Furrier, host of theCUBE. We're here with Natalie Gholmieh who is the Manager of Data and Integration Services at the University of California San Diego campus/office- sprawling data center, tons of IT, a lot of challenges, welcome. >> Yeah, thank you for having me. >> So, thanks for taking the time out. You're a practitioner, you're here. Why are you at this conference? What are you hoping to gain from here? What interests you here at the Multi-Cloud Escape Conference? >> So, this conference is very much within the spirit of what we're trying to do. Our CIO has directives which is to avoid lock-in, to do multi-vendor orchestration, to go with containers first, and open-source wherever possible. So, this conference pretty much speaks to all of that. >> So, this is a really interesting data point, because it seems the common thread is data. >> Mhmm. >> The cloud is an integration of things, so people are trying to find that integration point so they can have multiple vendors, multiple clouds. It seems like the multi-vendor world back in the old days, where you had multiple vendors, heterogeneous environment, data seems to be the linchpin in all this. >> Right, yes. >> That's what you do. >> Right. >> How do you think about this? Because it used to be that the big database ran the world, now you have lots of databases, you have applications. >> Right, yeah. >> Databases are everywhere now. >> Data is born in multiple systems, but the data is also an asset right now to all of the organizations, including the university. So, what we want to try to accomplish is to get all of this data possibly in one place, or in multiple places, and be able to do analytics on top of this, and this is what the value-added processing over the data. >> What's exciting to you these days in the University? You guys try to change the business, could be technology? What are the cool things that you like, that you're working with right now, or that you envision emerging? >> Yeah. So, my team is currently building a platform to do all of the data integration and we are planning to offer this platform as a service to developers to streamline and standardize application development, as well as integration development, within the central IT at the University. So this is pretty much the most exciting thing that we're doing, is putting together this platform that is quite complex, it is a journey that we're taking together with the people who already operate the existing systems. So we're putting up this new thing that we're operating in parallel and then we will be migrating to that new platform. >> I'm sure containers are involved, >> Yes. >> Kubernetes is a key part of it. >> Yes, mhmm. So, the platform has two parts. There is the application publishing with Docker and Kubernetes, and we also have the streaming side of it, to build the data pipeline with open-source tools like Apache NiFi and Apache Kafka. So this is going to be wiring the data pipelines from source to target and moving the data in real time in order to- >> And you see that as a nice way to keep an option to move from cloud to cloud? >> Potentially, since the platform's role is to decouple the infrastructure from development. That way, you could spin a portion of the platform on any cloud, pretty much, and run your workload anywhere you want. >> So classic DevOps. >> Yeah. >> Separate infrastructure as code, provide a codified layer. >> Yeah. >> So, let me ask you a question. How did you get into all this data business? I mean, what attracted you to the data field? What's your story? Tell us your story. >> So, the data, you know, I personally started, I mean, I had more of a networking background. Then I became Sys Admin, then I got into the business of logging and log aggregation for machine data, and then I was, you know, using that data to create dashboards of system health and, you know, data correlation, and this is what exposed me, personally, first to the data world, and then I saw the value in doing all of this with data, and the value is even more impactful to the business when you're working with actual business data. So I'm very excited about that. >> So you were swimming in the first data lake before data lakes were data lakes. >> Yes, yeah, right, for machine data. >> Once you're in there, you see value, the data exhaust comes in, as we used to say back in the day, data exhaust! >> Yeah. >> So, now that you're dealing with the business value, is the conversation the same? Or are they different conversations? Or is it still the same, kind of, data conversation? Or is the job the same? Because you still have machine data, applications are throwing off data, you have infrastructure data being thrown off, you have new software layers. >> Yes, yeah. >> Is it the same, or is it different? Describe your current situation. >> You know, maybe the concepts are the same, but I think the logging machine data has more value to IT to give insights on how to improve your SLAs, within the scope of IT, but the business data really will impact the business, the whole entire university for us. So, one of the things that we're doing on the business side with the business data is to provide some analytics on the student data in order to increase their chances for success. So, getting all of that data, doing some reports and pattern analytics, and then coaching the students. >> Not a bad place to live, in San Diego, is it? >> Oh, it's excellent. >> Weather's always perfect? >> Oh, yeah. >> Marine layer's not as bad as L.A., but, you know. >> Yeah. >> Or is it? >> No, we do have- The university is right on the coast, so yeah. Sometimes it's gloomy the whole entire day. >> I love it there. I wish I could've gone to school at the University of San Diego. >> It is great. It's a great place to be. >> Love to go down, see my friends in La Jolla, Del Mar, beautiful areas. Great country. >> Yeah. >> Well, thank you for coming on and sharing your insights into multi-cloud and some of the thinking. It seems to be very foundational right now in its whole thinking. >> Mhmm. >> There's no master plan yet. People are really having good conversations around how to set it all up. >> Yeah. >> The architecture. >> Right. >> The role. >> Yeah, yeah. >> Do you see the same thing? >> Yes, architecture is actually a very essential piece of it because you need to plan before you go. If you go without planning, I think your bill is going to be off the roof. >> Huge bill. >> Yeah. >> And you'll sink in the quicksand and the data lake and you can be sucked into the data swamp. >> Yeah. Right. Yeah. So, architecture is a big piece of it, design, then build, and then continuous improvement, that's a huge thing at UC San Diego. >> You know what I get excited about? I get excited about real time, and how real time, time series data is becoming a big part of the application development, and understanding the context between good data and bad data. >> Mhmm. >> It's always a hard problem. It's a hard tech problem. >> Yeah, that is true, yeah. There are a lot of processes that should be set around the data to make sure the data's clean and it's a good data set and all of that. >> If data's an asset, then has it got a value? Is it on the balance sheet? Shouldn't we value the data? Some data's more valuable than others? It's a good question, huh? >> It is a good question, but I don't know the answer to that. >> No one knows. We always ask the question. I think that's a future state where at some point, data can be recognized, but right now it's hard to tell what's valuable or not. >> I think the value is in the returned services and the value-added services that you, as an organization, can bring to your customer base. This is where the value is, and if you want to put a dollar amount on that, I don't know, it's not my job. >> Thank you so much for coming on, special time of conversation. >> Thank you. >> CUBE Conversation here, the CUBE Coverage of the first inaugural Multi-Cloud Conference called ESCAPE/19, where the industry best are coming together. Practitioners, entrepreneurs, founders, executives, and finally, just talking about what multi-cloud really can be, foundationally what needs to be in place. And this is what happens here at these conferences, tons of hallway conversations. Natalie, thank you for spending the time with us. CUBE Coverage, I'm John Furrier. Thanks for watching.

Published Date : Oct 19 2019

SUMMARY :

[Announcer] - From New York, it's theCUBE! and Integration Services at the So, thanks for taking the time out. So, this conference pretty much speaks to all of that. because it seems the common thread is data. It seems like the multi-vendor world back in the old days, now you have lots of databases, you have applications. but the data is also an asset right now to all of the all of the data integration and we are planning to offer There is the application publishing with Docker and Potentially, since the platform's role is to decouple I mean, what attracted you to the data field? So, the data, you know, I personally started, So you were swimming in the first data lake Or is it still the same, kind of, data conversation? Is it the same, or is it different? So, one of the things that we're doing on the business side Sometimes it's gloomy the whole entire day. University of San Diego. It's a great place to be. Love to go down, see my friends in La Jolla, Well, thank you for coming on and sharing your insights how to set it all up. because you need to plan before you go. and you can be sucked into the data swamp. So, architecture is a big piece of it, part of the application development, It's a hard tech problem. set around the data to make sure the data's clean but I don't know the answer to that. We always ask the question. and the value-added services that you, Thank you so much for coming on, of the first inaugural Multi-Cloud Conference

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NEEDS APPROVAL Chris Smith, Ticketmaster | ESCAPE/19


 

(upbeat techno music) >> Narrator: From New York, it's theCUBE, Covering Escape/19. >> Okay, welcome back to theCUBE coverage here in New York City for the first inaugural Multi-Cloud Conference called Escape/2019 as in gathering of industry thought leaders, experts, entrepreneurs, engineers, really having substantive conversations around what multi-cloud is, what it's going to look like, what are some of the thing, technical and business opportunities around that, really small intimate conference. Again first inaugural conference. I'm here with my next guest to talk about that Chris Smith, Vice President of Engineering, on Data Science at Ticketmaster. Chris, thanks for coming on. >> Thank you very much Don. >> Appreciate taking the time. >> Glad to talk to you. >> Practitioner out there, you know, we all go scar tissue. >> Yes we do. >> If you don't have scar tissue, if you're not breaking things and then the learning from it then you're not advancing. But sometimes you don't want to step too far forward right? >> Yep, yep. >> Can you get back it's like you know. So you guys have a great experience. Legacy business, I remember buying tickets when I was going to conference back in the day when I was in, you know, in college. >> Yep. >> Buy it at Ticketmaster. >> That's right, that was Ticketmaster then, Ticketmaster now. >> Now it's lot of online provisioning of all direct to consumer. So you guys are a journey, tell the story. >> Well certainly, the company Ticketmaster, has had an incredibly long journey, starting back our first concert was Electric Light Orchestra which kind of like puts that in in context. >> (laughs) I was in eighth grade, '79. >> Yeah, yeah that was back at ASU. And even then we were a very innovative technology company we were making ticketing platforms that performed better, got more capacity out of the hardware than anybody else could do, anything close to that. We were really pioneered that idea of the what was at the time called the electronic ticket. Which was the idea that, you know, you could go to any store that was selling tickets for an event and the same inventory would be available at each store instead of the old model of a bunch of tickets getting sent out to each place >> That was bad-ass back in the day. >> That was really cutting edge and we've been evolving ever since then for 40 years. We were also very early onto the web scene. We were selling tickets online before anybody else was and before most people were selling anything online really to a degree. So we've been pioneers in a lot of areas, we see ourselves as the technology partner for the live events business. That's really what we are. And as a consequence, we're always sitting on that edge right? Trying to innovate and move to new opportunities but at the same time trying to provide that quality of experience at scale. >> Yeah. >> That is so critical to the business. >> And there's a big business so it's not like it's your nimble start up but you got to be agile. What are the learnings? Take us through the cloud learnings as you guys pioneered and started to go into that pioneering mode which was okay, you don't have to be a rocket scientist to figure out what a cloud's going to do. So you guys probably said hey, we got to go look at this, let's go pioneer our impact, take us through that what happened? >> Yeah absolutely, and I think there's two interesting contexts that started that conversation right? One was we're one of the few online businesses that launches a denial of services attack against itself on a regular basis, basically every day, right? And so we have traffic patterns that are unusual even for a typical e-commerce site where we might see loads that are a hundred x, you know beginning of a Taylor Swift on sale. There's going to be traffic like no one's business. And then when all her tickets are sold, there's not going to be nearly as much traffic right? And so that is the nature of our business and cloud is very attractive for its elastic capacity. When we were running on prim, we have to provide all that capacity all the time, just to have it for that one peak moment that might literally be the highest traffic level we see all year, right? So that drew a lot of the interest in looking at the cloud in the first place. And then the other aspect was we'd been working on, you know we'd been running on prim for nearly 40 years at the time and there is a lot of technical debt that had accumulated in the system at that point. And so, there was an interest in maybe potentially being able to leverage cloud vendors' infrastructure, and migrate systems onto that and then sort of declare bankruptcy on some of that technical debt rather than trying to pay it off. And so that, those were the two thoughts that were driving that conversation. I think we got really excited by the possibility and we committed really heavily to the idea of a strategy of just moving aggressively into the cloud as fast as we possibly could. And we knew that in the process, that we would be breaking some things, we'd be you know discovering some challenges et cetera, and that's definitely what happened, right? >> (laughs) What was the big learning? >> I think the biggest learning was that, you know, we had been developing systems for decades literally, with our on prim environment and so the systems were actually very well tuned for that on prim environment and that on prim environment was very well tuned for them. >> Yeah, yeah exactly. >> And it clouds use-- >> On all levels, hardware, software. >> Yeah, all the way through 'cause it's a fully integrated, vertically integrated solution. We build a lot of this stuff custom ourselves. >> John: Yeah, and we would decompose all that. >> And so it was very difficult to migrate some parts of that to the cloud and more importantly we're pretty smart guys, we can figure out how to move stuff into the cloud. But then to do it in a cost effective manner. Required in a lot of cases, really dramatically changing the design and architecture even of the software at a pretty fundamental level that you just can't do overnight. And so ironically, you know, the technical debt that we had in our infrastructure didn't seem quite so huge once you start thinking about the technical debt of the entire stack, right? And so then we realized that we could be much more strategic about how we went after our cloud strategy and that's kind of where we are now. Where we are being smart about, there's a lot of new products that are being developed, that, you know, we can build from the get go with the idea of them being designed for the cloud. >> Cloud native. >> Exactly, so we have a lot of stuff like that, that's just being built, in fact, the bulk of our website now when you go to visit it as a consumer, the bulk of that is running in the cloud right now. But, there are some really critical systems that are core to that experience, that are still running on prim. >> So you guys had to essentially re-architect the operating environment to take into account hybrid operating. >> Yes. >> Decoupling the critical systems that can't be tampered with, maybe put some containers of Kubernetes move some services around. But for the most part treat Cloud Native as Cloud Native, Greenfield apps and nurture-- >> Yeah but there's also refactoring opportunities. So there's a lot of opportunities where you need to go in and change the product anyway and that can be an opportunity to make things a lot more cloud friendly and better take advantage of the capabilities that the cloud has, so it's actually a mix of both. >> Give an example of a good opportunity to refactory, 'cause this comes up a lot in my CUBE interviews. Like okay, 'cause it's all opportunity, opportunistic, but what are the characteristics for a great refactoring opportunity the tune up? >> So a lot of times when you want to refactor really what you want to do is take a set of capabilities that you may have in a much larger system and pull 'em out and manipulate them and play around with them and do things differently. So, our ticket purchasing process we're constantly looking at tweaking the process. Now the core pieces of it remain the same right? But we might want to change the experience and provide something more innovative that's different from what people used to do. And so one of the areas we're working on for this as an example is reserve-less checkout. Where you just buy the ticket without ever actually reserving the seat. That's a very small minor change in the flow, but to make that really work you have to pull out the pieces of the system anyway right? And grab, say I want these four pieces to rearrange differently, so that's a great refactoring opportunity. You can make all those pieces, what we actually did is we've made those pieces into lambdas that are sitting in AWS, they're basically not running most of the time which is great. >> Yeah. (laughs) >> Really cheap when it's not running right? >> Yeah, exactly. >> Very efficient. But then when we need them they run very efficiently and more importantly we can now manipulate the order of operations for this stuff. So breaking things out into those composable parts whenever you know you need to do that anyway, it's a great opportunity to change it. >> So great for work flow refactoring there. >> Absolutely. >> Final question for you, I know we got to break for lunch, but, then really appreciate you coming and sharing your insight. >> Absolutely. >> As a pioneer in data science and data you got machine learning certainly is the engine of AI. AI gets math and cognition are kind of coming into it. Learning machines, deep learning, bla bla bla, what's your, in your opinion, what are some pioneering areas that are ripe pioneering grounds to dig into in data science and data? When you think about CloudScale, Hybrid and just, in general what are the ripe opportunities for people to pioneer in daily. What's the next frontier in your mind? >> So I think the trend right now that's maybe not the frontier, but it's now where the main shift is, is to moving into what I would call real time learning, right? Where you're doing refactor, reinforcement learning, or online learning of some form. Where you're literally, the data's arriving in real time, transforming your model in real time, learning in real time, that's key to our strategy and it's very very common. But I think in terms of where the frontiers are it's actually kind of everywhere, in the sense that the name of the game is the cost of doing that work is getting lower and lower. You know, data's getting cheaper, computes' getting cheaper, and also the products for doing it are getting more productized, so you need less expertise and you can deploy them more quickly. So what you want to look at is businesses that are traditionally been too low margin right? To apply machine learning to but have large scale, right? Which is like the commodity, everything in that's commoditized, right? Now there's an opportunity to, there's the cost have gone so low-- >> To squeeze insight out of those areas. >> That you can now optimize that small margin and get value from it with you know, otherwise like 10 years ago it would have been so costly to build a machine learning infrastructure for it. You would've lost more money than you would've gained. >> So you could, what your saying is, these areas that were not attractive because of cost in the past, that have large scale, there's penetration opportunities to create value and insight that could-- >> Absolutely. >> Bring in new franchises and new capabilities. >> And that's why I think you know the Andreessen's software's eating the world thing, that's what that's really about is as those costs get lower, as the ability to deploy gets easier, suddenly businesses that before didn't make any sense to invest in this way, they totally make sense and in fact there's huge opportunities to completely transform the landscape by getting in. >> Chris you're a man of our world, we love you, thank you for coming on theCUBE. >> Thank you so much. >> That's great insight. >> Look at this we're getting insider on the future of data, which I believe everything that he just said is totally relevant. You're an entrepreneur out there, you can attack big markets and get in there with a position with great IP, great intellectual property, again this is the modern world of computer science. >> It is. >> Don't ya think? >> It absolutely is. >> This is the benefit of scale and cloud. >> Absolutely. >> I wish I was 20 something years old again. (laughs) We've been through the ringer. >> Yes. >> Chris, thanks for coming on. Keep coverage here in New York for the first inaugural conference, Escape/2019, I'm John Furrier here, thanks for watching. (upbeat techno music)

Published Date : Oct 19 2019

SUMMARY :

Narrator: From New York, it's theCUBE, for the first inaugural Multi-Cloud Conference Practitioner out there, you know, But sometimes you don't want to step too far forward right? So you guys have a great experience. That's right, that was Ticketmaster then, So you guys are a journey, tell the story. Well certainly, the company Ticketmaster, that performed better, got more capacity out of the hardware back in the day. but at the same time trying to provide that quality as you guys pioneered and started to go And so that is the nature of our business and so the systems were actually very well tuned Yeah, all the way through 'cause it's a fully integrated, And so ironically, you know, the technical debt in fact, the bulk of our website now the operating environment to take into account But for the most part treat Cloud Native as Cloud Native, and that can be an opportunity to make things a great refactoring opportunity the tune up? So a lot of times when you want to refactor and more importantly we can now manipulate but, then really appreciate you coming and data you got machine learning So what you want to look at is businesses that are with you know, otherwise like 10 years ago as the ability to deploy gets easier, thank you for coming on theCUBE. you can attack big markets and get in there I wish I was 20 something years old again. for the first inaugural conference, Escape/2019,

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Daniel Spoonhower, LightStep | ESCAPE/19


 

>> Announcer: From New York, it's theCUBE, covering Escape/19. (upbeat music) >> Hello, welcome back to theCUBE coverage here in New York City for the inaugural multicloud event called Escape/19. This is a unique event where industry leaders are coming together to discuss and have conversations around what is multicloud? What does it even mean? How it will be laid out. It's really a foundational set of conversations and talks around it. Our next guest is Spoons, known as Spoons. That's not his real name (laughs), that's his nickname. He's a co-founder and CTO of LightStep, a CUBE alumni of the past. I've interviewed them at KubeCon. Spoons, thanks for coming on. >> Pleasure to be here. >> So first of all, your company really has a lot of tech jobs, we've interviewed your partner Ben before on theCUBE. So much is going on in microservices, you can't keep it straight these days. So, take a minute to give an update on what's going on with LightStep real quick, and why you're here. >> Yeah, I think what we're really trying to see is it's not just microservices, it's different cloud vendors, different third-party vendors that are really adding to the complexity. And that complexity really comes in the form of depth. I think people that are adopting microservices really feel it immediately. But for everyone else it's a bit of a boiling frog situation, it comes on slowly. And I think where LightStep fits in, is offering a simple solution for observing those systems, for understanding what's happening. >> So, multicloud, a conversation which I've called out on theCUBE as bullshit in the past because, we have people kind of spinning it up and hyping it up. I mean I recognize that people have multiple clouds, but there's no multiclouding going on. >> Yeah. >> Per se, but-- >> Yeah, we see a little bit with our customers. It's something where I think they think about it as a way to mitigate risks, it's a way for them to manage costs as well, so. Well, Multi-Vendor, I'm old enough to remember back in the '80s and '90s, where you didn't want just IBM, or you didn't want just DEC, you wanted multiple vendors in there because more inter genius is better. Better IT. So, now we're seeing that with cloud, this is not B.S., this is real. So, this is where I see multicloud being a foundational. How do you see the architecture of enterprises whether small, medium, growing, either born in the cloud, cloud negative, or hybrid IT, hybrid dev, building their own stacks. How should they be thinking about architecting for multicloud? >> Yeah so I think that's one of the choices they have to make. And a lot of what I think they're trying to do is really allow teams to work more independently. So, that might be that they can make their own choices about a cloud, about vendors. It might be that they make their own choices about languages, frameworks, things like that. As they do that they're building up this depth and what that means is that there's a heterogeneity to that system. And really the problem there is that you've got the responsibility for the whole stack. You've got responsibility for everything from your service all the way down, those will all impact your performance. You only got control over your service itself. And so, managing that tension is really where the pain comes in for a lot of developers. >> You know, I got to ask you a question. You're multiple degrees in computer science, entrepreneur, you're in the business, it's certainly a very rapid wave, it's really strong, and more waves are coming, bigger waves. Observability, network management becomes observability, configuration management becomes automation. RPA is the hottest trend, automating everything. So, a lot of action going on with cloud scale, enterprises are trying to vector in and figure that out. Observability has become such a hot area. And we kind of missed it, I mean, we covered it, but we, I missed that whole break out. Whoa, what is this? A whole new category. What's going on? >> I think a lot of people miss it. I think it's easy to think about the orchestration about the automation as the most important thing 'cause that's sort of in the critical path. You have to have that to keep going. And it's easy to kind of think that your monitoring tools from you know, 10, 20 years ago are still working. And I think, what we realized while we were at Google and what we brought to LightStep is that they're not working anymore, that you've really got to re-think, and you've got to put in context that allows you to see that whole stack and not just think about individual machines, individual processes, but really understand it from the user's point of view, from your customer's point of view. >> And I mean you start out you see tracing as a feature, but observability is now almost its own practice. How should we think about holistically? How should people think holistically about observability from a technical standpoint? >> Yeah so really of course you're going to need some logging, you're going to need metrics, but you really need those things to be put in context. You need to understand how they're affecting individual users, individual or segmented users, and so tracing is really the backbone of that context. It allows you to understand how a particular transaction passes through that system. If you don't have that, you're just going to get buried in this sea of data whether that's logs or metrics or whatever. Tracing is really the thing that allows you to understand what's important to filter, to aggregate, and to really hone in on what can-- >> So that rabbit hole, or that net, or the drowning in that you said, I forget how you said it, it was nice, is essentially a rabbit hole, you can almost get stuck down there. >> Absolutely, absolutely. >> So you're getting much more real-time, and you also said, you know, the contextual. So when I think of contextual I'm thinking about I have to be integrated to the app and/or have access to data. >> Yeah. So how does that work? >> Yeah so, really data comes from a lot of different sources and you need to get a way to integrate those things that can come from machine layer, from the infrastructure layer, but from the application itself as well. We've partnered with some others to put together OpenTelemetry, which is an open standard for getting the data out of the application. This comes on the heels of open tracing and a couple of other things, but that's really an open standard that allows application developers, allows framework developers to really open that spigot and get the data out of the application. >> Just to get your personal thoughts on the industry. I have a lot of conversations with folks around, we're the control plane for data. I mean, can there ever be a control plane? Is Kubernetes going to be that? I guess abstraction, where everyone kind of has their own little land grab of control plane? 'Cause data horizontal scalability makes sense. >> Yeah there's a lot of different kinds of data and not all data is equally valuable. So the way that you think about data that's driving your revenue, that's one thing, and the way that you're thinking about debugging your application, that's another thing. I think you probably need more than one tool to handle that. It's just not going to be cost-effective for you. >> It's all in the level of context right there. >> Daniel: Exactly, exactly, yeah, yeah. >> So thinking about contextual and having integration points is probably a good starting point for someone who's kind of thinking about re-assembling for multicloud. >> Yep, yep. >> All right so what do you think about this conference, multicloud first inaugural, kind of true multicloud conference, about multicloud only? >> Yeah a lot of great people here, it's exciting. >> Thanks for coming, I appreciate you Spoon. Any updates, give a plug for LightStep. Take a quick second to explain what you guys are looking for, what you do, and give an update. >> Yeah so LightStep, simple observability for Deep Systems. Deep Systems come about through things like microservices, but we have a lot of customers that are still working on a monolith or just stepping away from monolithic architecture and really observability means not just logs, not just metrics, but really providing that context through things like tracing, that allow you to release faster, get those features out there, and at the same time reduce mean time resolution, reduce mean-time-to-innocence, right? Really making sure that your teams are able to understand who's at fault and who can fix the problems that you're seeing in production. >> And you guys recruiting, looking for people? >> Always recruiting on the engineering side, design, product, go to market, all of those things. >> Everyone's hiring, it's hard to get people these days. >> It is, it is. >> Lot of open jobs out there. >> Thanks for coming on and sharing your insights. See you around the neighborhood in Silicon Valley. We'll see you at KubeCon. >> Great, thanks, thanks for having me. >> It's CUBE coverage here. I'm John Furrier, we're in New York City for the first inaugural conference, Escape/19. This is the first industry gathering where the leaders of people who are making things happen are having conversations and talks around what is multicloud and laying down that foundation and add room for more solutions. I'm John Furrier, thanks for watching. (upbeat music)

Published Date : Oct 19 2019

SUMMARY :

Announcer: From New York, it's theCUBE, a CUBE alumni of the past. So, take a minute to give an update on what's going on And that complexity really comes in the form of depth. I mean I recognize that people have multiple clouds, in the '80s and '90s, where you didn't want just IBM, of the choices they have to make. You know, I got to ask you a question. And it's easy to kind of think that your monitoring tools And I mean you start out you see tracing as a feature, Tracing is really the thing that allows you to understand or the drowning in that you said, and you also said, you know, the contextual. So how does that work? and you need to get a way to integrate those things I have a lot of conversations with folks around, So the way that you think about data kind of thinking about re-assembling for multicloud. what you guys are looking for, that allow you to release faster, Always recruiting on the engineering side, See you around the neighborhood in Silicon Valley. This is the first industry gathering where

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Graeme Hackland, ROKiT Williams Racing F1 Team | Acronis Global Cyber Summit 2019


 

>> Announcer: From Miami Beach, Florida it's theCUBE, covering Acronis Global Cyber Summit 2019. Brought to you by Acronis. >> Welcome back everyone to theCUBE coverage here at the Acronis Global Cyber Summit 2019 in Miami Beach at the Fontainebleau Hotel. Not a bad venue for an event. It's their first inaugural event around cyber protection. Our next guest is a great guest. He's going to go into great detail. Very fun job. Stressful job. Graeme Hackland, CIO of ROKiT Williams Racing Formula One team. Thanks for joining me. >> Thanks Joe. >> Great job you have. I mean, it's high pressure, high stakes, data's involved. You can nerd out on all the tech and it's a part of the business these days. Take a minute to explain the Williams Racing Team history and what are you guys up to these days. >> So Williams, this is Sir Frank Williams' 41st year with this team. 50 years in total he's been in Formula One. Won 16 world championships. Not recently, we want to do that again for him and that's the mission, right? Get up every day wanting to get back to the front of the grid and help Williams to win. I joined them in 2014. I've been 23 years in total in Formula One. I love the industry, the fast pace, everything you describe. There's a bit of stress obviously but I just love the industry and I joined Williams in 2014 to help with the digital transformation and it's been brilliant and now we're not using the transformation word anymore. We're on a digital journey. We've already put a lot of that infrastructure in place, moved to the cloud, and it's just been, it's been brilliant and we've had some success on the track. More recently it's been tough but we'll get back there. >> You know, I just had a conversation with Dan Havens who's the Chief Growth Officer, he's done all of the sports deals. We were talking about, you know, baseball and the other football, European football, and also Formula One. The competitive advantage edge is there in the data. AI is here, machine learning feeds AI, so now do you set up the infrastructure, you get operationalized properly. This is a big job. It's not just loading software. You got to really think about the wholistic system at work. >> That's the great thing, right? We've go to do the infrastructure right. So you've got to get the basics right. But then if we can do a better job with AI, with machine learning, with the analytic tools that are out there than the other teams are doing. We can beat them. We don't have the same funding levels that they do but we got really smart people, and people is our biggest asset. And then the second biggest is data and making sure that the right engineer has the right data at the right time so that they can do their job, so that we can set the fastest pit stop time or that we can challenge the cars in front of us. It is really important, so we put a lot of time and effort into data analytics, but especially video. Video has become huge for us and obviously then, the data size grows massively. But data and being able to analyze your competitors, analyze your own car, your two drivers against each other. There's a huge amount of data that we are dealing with. >> Without giving any secrets away Graeme, talk about some of the data dynamics that you have going on. What is some of the workflows? What are some of the things you're optimize... You said video. Where are you guys looking at? What are some of the key, cool things that you're seeing as an edge opportunity for you? >> So, Formula One team has this life cycle of a Formula One car where you start in aerodynamics, either in a wind tunnel with a physical model or you do virtual wind tunnel with computational fluid dynamics. There's CFD, so that computation power is really important. Then you go into design, CAD design, that really turns it into something that you can make so then we're into manufacturing. Then we got a race engineer, and all the tools that they use to get the optimum out of the car that they're given on a race weekend. And then you feed that back in so that every race were adding performance to the car, and all through the season. We'll add one and a half to two seconds per lap of performance onto that car every season. And so that's a really important loop that you need to be constantly doing. And if you don't, you know, we've had some issues in this year, if you don't get that completely right, you will lose time to your competitors. >> Give me an example where it didn't work out, where you've gone back to the drawing board. >> So, I think there's been, and it's been well publicized, Clay Williams has talked about it. There's been a bit of a gap between the results we were getting in the wind tunnel and the reality that was happening on the track. And so we've had to bring that back and make sure that there was a correlation between the tunnel and the track. And our engineering group will be working really hard on that, so that kind of thing can happen. >> Talk about the engineering backgrounds that are going on behind the scenes. A lot of people look at Formula One's, only the hardcore nerd that are nerding out and geeking out on the sport know that the depth but, what's going on in the engineering front because there's a lot of investment you guys are making on engineering. >> Yeah, and so, Formula One fans love the data. I think they really love to see the data and work with it and, fortunately, the people who run Formula One are opening more of that data to the fans. If you left it to the teams, we wouldn't share it with the fans because then our competitors see it and we see it as a competitor's advantage. But if something's shared for everyone then that's fair. So, I think the fans love to see the data and see what we're doing. What we're trying to look at now is automation. Humans making decisions has been okay up until probably the last couple of years where some errors have been made in strategy, in real-time where you've got a few seconds to make a decision. Are you going to pit? Virtual safety car has just been called. You've got three seconds to make a decision. Sometimes the humans are making the wrong decision. So we see automation, AI, as really having a role in that real-time decision making. But we think AI can help us in our factory. The things that we're making, something happens at the track, and now we have to change that design. We think introducing automation and AI into that process will really help us as well. >> Yeah, sports market, sports teams, and sports franchises, to me, optimize digital transformation or digital journey because the fans want it. >> Graeme: Yeah. >> There's competitive advantage in running the team. There's the player's decision making whether it's baseball or a driver. >> Graeme: Yup. >> And then there's the fans. So, I got to ask ya on, what are you guys thinking about the fan experience because now you got some data opening up, you got visualization, potentially apps that show you that cars in 3D space and some virtual reality potential. >> Yup. >> The old experience was, ooh, there's a car, goes by again, hey we're (giggles) comes by again. So, bringing, extending the digital fan-based experience, what do you guys, what's your view there? >> Oh, there's a huge amount of work happening in Formula One and it's great to see the people who are running Formula One talking about a digital transformation, not just the teams, right. And it was all about the fan experience. We want the fan to feel like they're a part of it. So Williams did a couple of experiments with virtual reality, so that you could either be one of the pit crews, so you could be the person holding the gun, feel the car coming in, and changing the tire. >> That's awesome. >> Or you could have the driver's view. So the cameras that are on the car are above the driver's head so you don't get an accurate view. So we brought that down into the helmet and now you're getting the view of what it's like to be the driver. >> Wow. >> So, there's been a lot of focus on that fan experience and making sure that you're not at a disadvantage sitting in this, you know, at the track, compared to someone who's at home with two televisions or multiple devices that they're tracking the data on. And the GPS data of where the cars are and hearing some of the commentary of why they're making the decisions they are and when the driver's challenge their engineers, I love that bit. So the engineers got all that data, tells the driver we're going to do this strategy and the driver challenges it because they're in the car feeling how the car feels. >> I think you guys have a great opportunity as an industry because, you look at Esports and the gaming culture, the confluence of that experience based product coming to Formula One. >> Graeme: Yup. >> It's just the perfect fit. >> Well, it's gone, the Esports Formula One has gone huge. We run a team as well. Most of the Formula One teams now have an Esports team. And actually, the people who are driving in the Esports teams, their skills are transferrable. I remember one of the competitions a couple of years ago was to win a drive in the simulator. You became a development driver for one of the Formula One teams. And that shows that those skills are transferrable, so it's great. >> Yeah, that's beautiful stuff. All right, I want to get back to the Acronis cyber.. >> Yup. >> Global Cyber Summit 2019. You're here talking to folks, also sharing knowledge, you guys were hit with ransomware. >> Graeme: Yup. >> Not once, but twice. >> Graeme: Yup. >> I think you had just joined, I think at that time before.. >> It was during 2014 when I first joined and we would, I know, we had put as much investment as we could into our cyber security and to our protection. But we had gaps and I think, so the first ransomware that we got hit by was inside our network and it encrypted 50,000 files before we discovered it. Now we were lucky. We were able to recover all the data from back-up, but we knew that, because it had happened in the middle of the day, someone had looked at some websites during their lunch break and within a couple of hours we had discovered it, contained it, corrected it, restored the data. But the second time we got hit, it was an individual on their computer off network, and we lost data. And that's the thing I hate the most. That data is so precious to us. Losing it was really upsetting. And so we went out into the market, how can we make sure that our data is being backed up? But more than that, how can we make sure that backed up data is protected? And there's a number of reasons we want to protect it. We want to protect it from things like ransomware, but also, the thing that people often don't thing about with their data is, how do we make sure that it's not tampered with at any point? So, when we're at the track, and the car's running around the track, we're pushing data locally, inside the network. We're pushing it to the cloud to do computation and we're sending it back to the UK so that engineers at base can work with it. >> Yeah. >> What it someone was in those stream of data tampering with it? >> Yeah. >> And we then had fake data? And as we go to more machine learning and automation, if those decisions are being made on bad data, that's going to be a real problem. So, we wanted to make sure that our data couldn't be tampered with, so we can adopt new technology. So that was really important. But, Williams also have an advanced engineering company, so beyond Formula One, we apply that knowledge and know how, to all sorts of other industries. From healthcare to retail to automotive. We've been helping Unilever with some really interesting projects to make ice cream better and more efficiently and to help with soap powder. We got to make sure that that customer data is never tampered with. If we're going to put technology into road cars, that's a very different challenge to Formula One. >> John: Yeah. >> We got to make sure that, that whole, the IP chain, how we develop that technology can be proven and isn't tampered with. >> It's interesting, supply chain concepts data protection merging together. Data protection used to be thought after.. Oh, we've got a design. Well let's brush up, we'll get back it, bolt it on. Not anymore. >> Now having to build it into the solutions up front. As we're preparing technology for customers, we're having to make sure that we're thinking about the data challenge. So if it's in a car, so we did battery technology, we won the supply for the first ever gas to electric model, right. As that car is driving around, there's going to be data that's important around the health of the battery. >> John: Yeah. >> And information that is going to be needed by the driver, but also for later for when they're doing the servicing on the car. We got to make sure that that data is protected properly. >> You guys are pushing the envelope on instrumentation, sensors, data, real-time telemetry? >> To be honest, Formula One has always been like that. We put our first data logger in 1979 on a Formula One car. Honestly, it's been an IOT device since then. (laughs) It's not a new thing for F Ones. I think we are really experienced. Our electronics group are real experienced in how to protect that data as it comes off the car and we've applied that knowledge to road cars as well. >> Well you, what's great about you guys and the whole industry is that, that innovation for the sport is now translating as a benefit for society. >> Exactly. >> And I think that is really kind of a, I think, an example of where innovation can come from. Places you least expect it. The people doing hard work pays off. >> It always worried me that Formula One, we spend all the money we spend, right, hundred million pounds, three hundred million pounds per year. And at the end of the year, the product that we created gets retired and we create a whole new product. It always worried me that that technology wasn't reused. Williams are reusing it. You know, we take the carbon fiber that we use to protect a driver in a Formula One car. We've now applied that to babies in hospitals when they get moved around. We built a carbon fiber unit that moves them around. Aerodynamics design, we've applied to fridges to make them more efficient. If you've got an open fridge, the cold air doesn't come out into the aisle of the supermarket. We push it back into the fridges. I love that. Reuse, taking loose end leaf batteries and putting them into a unit that you bought on the side of a house and it helps to power the house over night. >> You know, it's interesting Graeme, you mentioned digital transformation versus digital journey, you guys are operationalize it as it's used. >> Graeme: Exactly. >> Difference, there's nuance but transformation. You have yet transformed. >> Graeme: Yup. >> You guys up transformed so you're on a journey. I got to ask you, what is some learnings in your operationalize digital? I mean, obviously you got your sport, but now it's translating out to other areas. What's the big learnings that you take away from, as a professional and as an individual in the industry, from all this? >> I think, initially, we were quite conservative and we only went with big players that we were convinced were going to be around in three to five years. I think, there's a lot more established cloud providers now but early on we only went with the big guys because we wanted to make sure we could get our data out. If they disappeared, we weren't going to lose our data. I think what the partnership with Acronis and other partnerships we've done has helped us to be more aggressive in terms of our approach towards CAD vendors. We can now take risks with a smaller player. We've got a really niche product but it's something that could give us a competitive advantage for half a season, three, four races sometimes. We'd go for it. Whereas, I think we were a bit conservative at first. I think all CIOs have to think about what's their appetite for risk. We did a really good process of mapping that out, discussing it all the way to board level. What exactly are we prepared to risk? There's some things, you know, car data, we're just not prepared to risk that. >> Yeah. >> But there are some things that we can afford to take risks with. And I've talked to CIOs at finance institutes, they're starting to take risks now. There's core data that they won't be able to, either by regulation or just doesn't make sense. But there's a lot you can commoditize and put out into the cloud. >> And if you have a cyber protection foundation, you can take those risks. >> Graeme: Exactly. >> You don't want to be looking over your shoulder worrying. >> Because you own the data. And sometimes when you go with a cloud provider, it feels almost like they own the data. But when you've got a partnership like the one we have with Acronis, we know that we own the data. We're backing that data away from the cloud vendor so we can always get it back. >> Graeme, thanks so much for the insight. Love this conversation. I think it's really innovative, cutting edge, and great fun to talk about. Thanks for coming on theCUBE, appreciate it. >> Thank you very much, cheers. >> CUBE coverage here at Miami Beach at the Fontainebleau Hotel for Acronis Global Cyber Security 2019 Summit, I'm John Ferrier, stay with us for more CUBE day two coverage after this short break. (fun music)

Published Date : Oct 15 2019

SUMMARY :

Brought to you by Acronis. in Miami Beach at the Fontainebleau Hotel. and it's a part of the business these days. and that's the mission, right? he's done all of the sports deals. and making sure that the right engineer What are some of the things you're optimize... and all the tools that they use to get the optimum where you've gone back to the drawing board. and the reality that was happening on the track. and geeking out on the sport know Yeah, and so, Formula One fans love the data. and sports franchises, to me, There's competitive advantage in running the team. that show you that cars in 3D space So, bringing, extending the digital fan-based experience, one of the pit crews, so you could be the person So the cameras that are on the car and hearing some of the commentary and the gaming culture, I remember one of the competitions a couple of years ago Yeah, that's beautiful stuff. also sharing knowledge, you guys were hit with ransomware. I think you had just joined, But the second time we got hit, and to help with soap powder. We got to make sure that, Oh, we've got a design. around the health of the battery. And information that is going to be needed by the driver, I think we are really experienced. and the whole industry is that, And I think that is really kind of a, the product that we created gets retired you guys are operationalize it as it's used. You have yet transformed. What's the big learnings that you take away from, and we only went with big players and put out into the cloud. And if you have a cyber protection foundation, like the one we have with Acronis, and great fun to talk about. at the Fontainebleau Hotel

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Gary Foster, Highmark Health | Coupa Insp!re19


 

>> Narrator: From the Cosmopolitan Hotel in Las Vegas, Nevada, it's theCUBE, covering Coupa Inspire 2019, brought to you by Coupa. >> Welcome to theCUBE, Lisa Martin on the ground at Coupa Inspire'19 from the Cosmopolitan in Vegas. And I'm pleased to be joined by one of Coupa's spend setters from Highmark Health, Gary Foster, VP of Procurement. Gary, welcome to theCUBE. >> Thank you, it's pleasure to be here. >> So we're here with about 2,300 folks or so I think this is the eighth Coupa Inspire. Lots of energy and excitement this morning in the general session as Rob kicked that off. There is some of the interesting things that I've learned about Coupa in the last short while including this morning was that there's now $1.2 trillion of spend going through being managed by the Coupa platform. Tremendous community of data. And so imperative as the role of Chief Procurement Officer is changing, the CFO is changing. You are a veteran in the procurement industry. Before we talk about Highmark Health, give me a little bit of an overview of some of the things that you've seen change in procurement and where you think we are today in terms of that role being not only very strategic, but very influential to the top line of a business. >> Okay, it's a great question. I have spent a little over three decades in procurement. We've come a long way from back then. There was a lot of carryover from the industrialization era, and post-World War II and Korean War era, et cetera. Where really wasn't even called procurement it was purchasing. And there was a bit of the darling in the manufacturing industry, because that had such a high impact on the cost of goods sold. And as you got into other organizations, it was kind of relegated to a back office function, very transactional, very administrative, very clerical. So it really took someone with a lot of guts and a lot of vision to say we can be more than that. We can provide insights, we can deliver efficient transaction work and free up people to do more advisory type of roles. So I'm pleased to say I experimented with that early on in my procurement career. And that has been the shift that I think is continuing on. The whole buzz around digitization is another enabler to free up the talent that we have, that we can put into providing insights and predictions and becoming true strategy advisors to the business. So when the most recent, I've had for teams that I've taken over to either completely transform or build from the ground up. And this most recent one, I've sort of mashed up a lot of things that I've learned over the past three decades, to try to prepare them for where I believe that the profession is going, where I believe the function is going. Back to your original question. It's really evolved a lot from that back office transactional, just focus on price, a little bit on supply reliability, if it was in manufacturing, to slowly but surely started evolving to, what can you do to help us with some business objectives? And do we trust you with some important strategic initiatives that we need to accomplish as a company or in my business? >> Right, so it sounds like early on that you had this awareness of, there's pockets, there's silos of spend and purchasing happening there that we don't have the visibility into, 'cause we're talking a lot about that today with, that's what today's CPO and CFO really need is that visibility and control. >> Gary: Right. >> Especially as all of these forcing functions or disruptors happen, the more regulatory requirements or companies growing organically or inorganically. And suddenly, there's many, many areas within a business that are buying and spending. >> Right. >> And if they don't have that awareness and visibility into it, not only is it obviously, it's a cost issue, but one of your points to the resource utilization perspective. There's a lot of opportunities miss. So it sounds like you kind of saw that early on in your career, that there are things going on, we need to get visibility into all of this. >> Yes, yes. And it's, that's probably the, that's one of the foundational building blocks is to get a good handle on where's the money going. So the financial side of the house understands it from their journal entries and from their cost centers. But procurement, really great world class procurement, brings a different lens that the business doesn't think of. And that the financial industry, financial segment of the business doesn't think of. So that's, but you're really kind of a chicken and egg thing, you can't really provide the insights, if you don't have your hands on the information. And the information is got to be usable, right? Data versus information-- >> Absolutely. >> Quandary. That's very much the case with procurement. But you can't get bogged down and going for perfection, because then you'll just, analysis paralysis. You won't get out of that cycle and you'll never be able to provide. So you have to know, you have to have a gut feel that this is enough, this is directionally correct. Let's take this to the next level. Let's start moving with, here are the patterns that we see, here's what we think is happening, here's where we think there are issues, right? So those are, I think, are some of the foundational pieces to the spend analysis question. >> So talk to us a little bit about Highmark Health. What you're doing there and how you guys are really focused on changing America's approach to healthcare? Which I think would be welcomed by a lot of people, by the way. >> (chuckles) Yes, we have a very, very ambitious goal. We believe we can be a catalyst to change healthcare in America. >> Lisa: How so? >> Well, first of all, we think that the model was wrong. If you think about the way that the healthcare industry has grown up in the US, you went to a hospital because you were either sick or injured. You had to go to those locations. You had to follow those procedures. You had to fill out those forms. You had to, you went to where the care was, and you had to bend to your schedule to whatever was available, right? We've all experienced trying to get an appointment with a doctor, and it's four months out, right? So we're doing, this was a year and a half ago, we introduced same-day appointments. So we have both a hospital system and an insurance company. So we can see the whole value chain-- >> Lisa: Okay. >> Through the healthcare experience. And one of the fundamentals that we're doing is, we're trying to bring a retail mindset to healthcare. >> Where the wellness comes to- >> You, as opposed to you having to go somewhere to access your health or to get connected with experts that can advise you or for checkups, et cetera. You're wearing an Apple Watch, that's only one of those Fitbits, et cetera. There's a multitude of wearables that are coming. The combination of IoT, and healthcare and big data is intersecting at a rapid rate where we will be, we are already able to look at millions of records, of chart information about patterns of diagnoses. And we know that the data tells us that if we can get people to engage in their health and make small changes, and just learn more, be educated and learn more about how, we know that the long-term costs of their healthcare will go down. So we are looking to partner, obviously, can't do this all on our own. >> Right. >> So this is not a David and Goliath kind of a thing. So we're looking actively to partner with breaking company, lead companies and breaking technology companies to be partners with us on this journey of how do we bring health to people and help improve their health, lower their disease rates, provide a better quality of life, lower their cost of health care, lower all the complications, you can see the graphs, right? It all runs, as you get as you get older, if you don't take care of yourself. >> Lisa: Right. >> The complications of healthcare issues just go exponentially up. And we know we can bend that curve down if we can transform the way that health is thought of and delivered to people in the country. >> Well, I'm already signed, you got me. So talk to me, though, about from a technology perspective. If we think about all the emerging technologies, you mentioned IoT, millions and millions of devices, we are sometimes overly connected. >> Gary: Yes. >> What is the opportunity that Highmark is working on with Coupa to be able to start changing that mindset and bringing that retail model to healthcare? How are they hoping to ignite that? >> Well, it's not on a direct connection with Coupa. Coupa is our procuring platform. So it enables us to provide efficient transactions and we get data insights. Coupa is very much an enabler for us in this process. What I would say is, and this goes back to the evolution of procurement as a profession, by having Coupa and other technologies at the fingertips of my team, it frees them to immerse themselves into their clients' business as well as their categories. So if they're, if I have someone who's a category manager of digital marketing, they can immerse themselves into that, and they can work that, my folks go, they attend senior level staff meetings, they have one on ones with executive VPs, they co-locate with the client on a regular basis. We really immerse ourselves into it. What Coupa is doing is it's allowing us to spend less time on transactions and process, and more time learning the business, more time understanding the industries that they operate in, looking for innovation, and bringing those innovative partners to the business that wouldn't necessarily have happened on its own. We have this incredible network, particularly if we have people that really, really have a passion for procurement, and really have a passion for being intimate with the customer. I know it's an overused phrase, but the trusted advisor status is definitely where we should be. That's an, the Coupa org, the Coupa platform, and tools enable my team to have, to bring those insights and those opportunities to the business. And we've gotten tremendous accolades from the CEO through the entire C-suite, about the level of business partnership that the procurement organization has, with all of the various areas of the Highmark organization. >> So you have this visibility now that you didn't have before with Coupa? >> Yeah. >> This control. Sounds like your resources and different parts of the organization are much better able to use their time to be strategic on other projects and to really start bringing that retail experience out there. Coupa kind of as, you mentioned, as an enabler is really foundational to that. I know you've actually won some awards. I think, Rob Bernstein actually mentioned this on stage this morning that you took top honors at the Procurement Leaders, Inaugural America's Procurement Awards. >> Gary: Yes. >> You've also been recognized as a Procurement Leader of the Year for transforming Highmark Health. What I love about the story is that showing how procurement, not only has it transitioned tremendously to be very strategic, but you're helping to transform an industry by getting this visibility on everywhere, where there's spend there, that operationally, Highmark Health seems to have a big leg up. >> Yes, yeah. No one could be everywhere at once. And if we can earn that trust, then the people in the business who are hired to play certain roles, strategy, development, or whatever, if they're, if they will, let us help them with our expertise, they can spend, they're more effective in their role. >> Right. >> Because they're not doing procurement work. They're not talking to suppliers. They're not negotiating deals. They're not looking, then let us provide that service, that professional service to them, really, as a consultant, as an advisor, and bring companies that, the more we get in depth into understanding the industries that we're buying in, the more we're learning about emerging companies. Who are the innovators? Who are the disruptors? Bringing those organizations because we're studying that in our markets, to our business partner, and making that introduction, which sparks an idea, which sparks an opportunity for the two to work together collaboratively on something new, or to resolve an issue that has not been addressed and no one found an answer to in the past. >> Well, you've put this really strong foundation in place that not only gives you the visibility and control, but it's going to allow Highmark Health on this ambitious goal, as you mentioned, about bringing wellness to us. And of course, there's the whole, there's the human in the way. So maybe tomorrow, Deepak Chopra, who's keynoting, will be able to give you guys some insight into how to help these people. And it's all of us people, right? Really embrace mindfulness, to be able to focus more on our passions. But what you guys are doing to transform healthcare is really inspirational so Gary, thank you-- >> Thank you very much. >> For joining me on theCUBE today. >> It was a pleasure. >> Likewise. For Gary Foster, I'm Lisa Martin. You're watching theCUBE from Coupa Inspire'19. Thanks for watching. (upbeat music)

Published Date : Jul 2 2019

SUMMARY :

covering Coupa Inspire 2019, brought to you by Coupa. And I'm pleased to be joined by one of Coupa's spend setters give me a little bit of an overview of some of the things And that has been the shift that I think is continuing on. that we don't have the visibility into, or disruptors happen, the more regulatory requirements So it sounds like you kind of saw that And the information is got to be usable, right? here are the patterns that we see, So talk to us a little bit about Highmark Health. to change healthcare in America. and you had to bend to your schedule And one of the fundamentals that we're doing is, You, as opposed to you having to go somewhere to be partners with us on this journey and delivered to people in the country. So talk to me, though, about from a technology perspective. that the procurement organization has, and to really start bringing as a Procurement Leader of the Year And if we can earn that trust, and no one found an answer to in the past. in place that not only gives you the visibility and control, Thanks for watching.

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Mike Banic, Vectra | AWS re:Inforce 2019


 

>> live from Boston, Massachusetts. It's the Cube covering A W s reinforce 2019 brought to you by Amazon Web service is and its ecosystem partners. >> Okay, welcome back. Everyone keeps live coverage here in Boston. Messages of AWS reinforce That's Amazon. Webster's his first inaugural commerce around cloud security on John Kerry with David Lantz. One of the top stories here, the announced being announced here reinforced is the VPC traffic nearing and we wanted to bring in alumni and friend Mike Banner was the VP of marketing at a Vectra who specializes in networking. Welcome to the Q. We go way back. HP networking got a hot start up here so wanted to really bring you in to help unpack this VPC traffic mirroring product is probably medias announcement of everything on stage. That other stuff was general availability of security have which is great great product, Absolutely. And guard guard duty. Well, all this other stuff have it. But the VPC traffic nearing is a killer feature for a lot of reasons, absolutely. But it brings some challenges and some opportunities that might be downstream. I don't get the thoughts on what is your take on the BBC traffic nearing >> a tte. The highest level brings a lot of value because it allows you get visibility and something that's really opaque, which is the traffic within the cloud. And in the past, the way people were solving this was they had to put an agent on the workload, and nobody wants that one. It's hard to manage. You don't want dozens to hundreds or thousands of agents, and also it's going to slow things down. On third, it could be subverted. You get the advanced attacker in there. He knows how to get below that level and operated on in a way where he can hide his communication and and his behavior isn't seen. With traffic nearing that, we're getting a copy of the packet from below. The hyper visor cannot be subverted, and so we're seeing everything, and we're also not slowing down the traffic in the virtual private cloud. So it allows us to extract just the right data for a security application, which is our case, metadata and enrich it with information that's necessary for detecting threats and also of performing an investigation. >> Yeah, it was definitely the announcement that everybody has been talking about has the buzz. So from a from a partner perspective, how do you guys tie into that? What do you do? Was the value that you bring to the customer, >> So the value that we're bringing really stems from what you can do with our platform. There's two things everybody is looking to do with him at the highest level, which is detect threats and respond to threats. On the detection side, we could take the metadata that we've extracted and we've enriched. We're running through machine learning algorithms, and from there we not only get a detection, but we can correlated to the workers we're seeing it on. And so we could present much more of an incident report rather than just a security alert, saying, Hey, something bad happened over there. It's not just something bad happened, but these four bad things happen and they happen in this time sequence over this period of time, and it involved these other work looks. We can give you a sense of what the attack campaign looks like. So you get a sense of like with cancer, such as you have bad cells in your liver, but they've metastasized to these other places. Way also will keep that metadata in something we call cognito recall, which is in AWS. And it has pre built analytics and save searches so that once you get that early warning signal from cognito detect, you know exactly where to start looking for. You can peel back all the unrelated metadata, and you can look specifically at what's happened during the time of that incident. In order, perform your threat investigation and respond rapidly to that threat. >> So you guys do have a lot of machine intelligence. OK, ay, ay chops. How close are we to be able to use that guy to really identify? Detect, but begin to automate responses? We there yet eyes. It's something that people want don't want. >> We're getting close to being there. It's answer your first question, and people are sure that they want it yet. And here's some of the rationale behind it. You know, like we generally say that Aria is pretty smart, but security operations people are still the brains of the operation. There's so much human intelligence, so much contextual knowledge that a security operations person can apply to the threats that we detect. They can look at something and say, Oh, yeah, I see the user account. The service is being turned on from, you know, this particular workload. I know exactly what's happening with that. They add so much value. So we look at what we're doing is augmenting the security operations team. We're reducing their workload by taking all the mundane work and automating that and putting the right details at their fingertips so they could take action. Now there's some things that are highly repeatable that they do like to use playbooks for So we partner with companies like Phantom, which got bought by spunk, and to Mr which Palazzo Networks acquired. They've built some really good playbooks for some of those well defying situations. And there was a couple presentations on the floor that talked about those use >> cases. Fan of fan was pretty good. Solid product was built in the security hub. Suit helps nice product, but I'll get back to the VPC traffic, not smearing. It makes so much sense. It's about time. Yes, Finally they got it done. This make any sense? It wasn't done before, but I gotta ask first with the analytics, you and you said on the Q. Before network doesn't lie, >> the network is no line >> they were doesn't lie with subversion pieces of key piece. It's better be the lowest level possible. That's a great spot for the data. So totally agree. Where do you guys create Valley? Because now that everyone's got available BBC traffic mirroring How do you guys take advantage of that? What's next for you guys is that Where's the differentiation come from? Where's the value go next? >> Yeah, there's really three things that I tend to focus on. One is we enrich the metadata that we're extracting with a lot of important data that makes it. It really accelerates the threat investigation. So things like directionality, things like building a notion of what's the identity of the workload or when you're running us on prem. The device, because I P addresses changed. There's dynamic things in there, so having a sense of of consistency over a period of time is extremely valuable for performing a threat investigation so that information gets put in tow. Recall for the metadata store. If people have a data leak that they wanna have ascended to, whether it's elastic or spawn, Kafka then that is included in what we send to them and Zeke formatting use. Others eat tooling so they're not wasting any money there. And in the second piece is around the way that we build analytics. There's always, ah, a pairing of somebody from security research with the data scientist. This is the security researcher explains the tools, the tactics, the techniques of the attacker. So that way, the data scientist isn't being completely random about what features do they want to find in the network traffic. They're being really specific to what features are gonna actually pair to that tool, tactic and technique. So that way, the efficacy of the algorithm is better. We've been doing this for five plus years, and history speaks for something because some of the learning we've had is all right. In the beginning, there were maybe a couple different supervised techniques to apply. Well, now we're applying those supervised techniques with some deep learning techniques. So that way, the performance of the algorithm is actually 90% more effective than it was five years ago. >> Appreciating with software. Get the data extract the data, which the metadata, Yes, you're doing. Anyway. Now, It's more efficient, correct, low speed, No, no problems with informants in the agents you mentioned earlier. Now it's better data impact the customers. What's the What's the revelation here For the end of the day, your customer and Amazons customers through you? What do they get out of it? What's the benefit to them? >> So it's all about reducing the time to detect in the time to respond. Way had one of our fortune to 50 customers present last week at the Gardener Security Summit. Still on stage. Gentlemen from Parker Hannifin talked about how they had an incident that they got an urgent alert from from Cognito. It told him about an attack campaign. He was immediately alerted the 45 different machines that were sending data to the cloud. He automatically knew about what were the patterns of data, the volume of data. They immediately know exactly what the service is that were being used with in the cloud. They were able to respond to this and get it all under control. Listen 24 hours, but it's because they had the right data at their fingertips to make rapid decisions before there was any risk. You know what they ended up finding was it was actually a new application, but somebody had actually not followed the procedures of the organization that keeps them compliant with so many of their end users. In the end, it's saved tremendous time and money, and if that was a real breach, it would have actually prevented them from losing proprietary information. >> Well, historically, it would take 250 days to even find out that there was a breach, right? And then by then who knows what What's been exfiltrate ID? >> Yeah, we had a couple. We had a couple of firms that run Red team exercises for a living come by and they said, I said to them, Do you know who we are? And they said, Of course we know where you are. There's one tool out there, then finds us. It's victory. That's >> a That's a kind of historical on Prem. So what do you do for on Pramuk? This is all running any ws. Is it cloud only? >> It's actually both, so we know that there's a lot of companies that come here that have never owned a server, and everything's been in AWS from day one and for I t. Exactly. And for them waken run everything. We have the sensor attached to the VPC traffic nearing in AWS. We could have the brain of the cognitive platform in eight of us, you know. So for them they don't need anything on prime. There's a lot of people that are in the lift and shift mode. It can be on Prem and in eight of us, eh? So they can choose where they want the brain. And they could have sensors in both places. And we have people that are coming to this event that their hybrid cloud, they've got I t infrastructure in Azure. But they have production in eight of us and they have stuff that's on Prem. And we could meet that need to because we work with the V Top from Azure and so that we're not religious about that. It's all about giving the right data right place, reducing the time to detective respond, >> Mike, Thanks for coming and sharing the insights on the VP. Your perspective on the vpc traffic mirror appreciated. Give a quick plug for the company. What you guys working on? What's the key focus? You hiring. Just got some big funding news. Take a minute to get the plug in for electric. >> Yeah, So we've gone through several years of consecutive more than doubling in. Not in a recurring revenue. I've been really fortunate to have to be earning a lot of customer business from the largest enterprises in the world. Recently had funding $100,000,000 led by T C V out of Menlo Park. Total capitalization is over to 22 right now on the path to continue that doubling. But, you know, we've been really focusing on moving where the you know already being where the puck is going to by working with Amazon. Advance on the traffic nearing. And, you know, we know that today people are using containers in the V M environment. We know that you know where they want to go. Is more serverless on, you know, leveraging containers more. You know, we're already going in that direction. So >> great to see congratulates we've known each other for many, many years is our 10th anniversary of the Q. You were on year one. Great to know you. And congratulations. Successive victor and great announcement. Amazon gives you a tailwind. >> Thanks a lot. It's great to see your growth as well. Congratulations. >> Thanks, Mike. Mike Banning unpacking the relevance of the VPC traffic mirroring feature. >> This is kind >> of conversation we're having here. Deep conversation around stuff that matters around security and cloud security. Of course, the cubes bring any coverage from the inaugural event it reinforced for me. Ws will be right back after this short break.

Published Date : Jun 26 2019

SUMMARY :

It's the Cube covering I don't get the thoughts on what is your take on the BBC traffic nearing And in the past, the way people were solving this was Was the value that you bring So the value that we're bringing really stems from what you can do with our platform. So you guys do have a lot of machine intelligence. And here's some of the rationale behind it. but I gotta ask first with the analytics, you and you said on the Q. Before network doesn't lie, Because now that everyone's got available BBC traffic mirroring How do you guys And in the second piece is around the way that we build analytics. What's the benefit to them? So it's all about reducing the time to detect in the time to respond. And they said, Of course we know where you are. So what do you do for on Pramuk? We have the sensor attached to the VPC Mike, Thanks for coming and sharing the insights on the VP. Advance on the traffic nearing. great to see congratulates we've known each other for many, many years is our 10th anniversary of the Q. It's great to see your growth as well. Of course, the cubes bring any coverage from the inaugural event it reinforced for me.

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Corey Quinn, The Duckbill Group | AWS re:Inforce 2019


 

>> Announcer: From Boston, Massachusetts it's The Cube. Covering AWS re:Inforce 2019. Brought to you by Amazon Web Services and it's ecosystem partners. >> Hey, welcome back everyone. This is The Cube's live coverage of AWS re:Inforce in Boston, Massachusetts. I'm John Furrier with Dave Vallante. This is re:Inforce. This is the inaugural conference for AWS on the security and Cloud security market. A new category being formed from an events standpoint around Cloud security. Our next guest is Cube alumni guest analyst Corey Quinn, and Cloud Economist with the Duckbill Group. Good to see you again. Great to have you on. Love to have you come back, because you're out in the hallways. You're out getting all the data and bringing it back and reporting. But this event, unlike the other ones, you had great commentary and analysis on. You were mentioned onstage during the Keynote from Stephen Smith. Congratulations. >> Thank you. I'm still not quite sure who is getting fired over that one, but somehow it happened, and I didn't know it was coming. It was incredibly flattering to have that happen, but it was first "Huh, awesome, he knows who I am." Followed quickly by "Oh dear, he knows who I am." And it, at this point, I'm not quite sure what to make of that. We'll see. >> It's good news, it's good business. All press is good press as they say, but let's get down to it. Obviously, it's a security conference. This is the inaugural event. We always love to go to inaugural events because, in case there's no second event, we were there - >> Corey: Oh yes >> for one event. So, that's always the case. >> Corey: Been there since the beginning is often great bragging rights. And if there isn't a second one, well, you don't need to bring it up ever again. So, they've already announced there's another one coming to Houston next year. So that'll be entertaining. >> So a lot of people were saying to us re:Inforce security event, some skepticism, some bullish on the sector. obviously, Cloud is hot. But the commentary was, oh, no one's really going to be there. It's going to be more of an educational event. So, yeah, it's more of an educational event for sure. That they're talking about stuff that they can't have time to do and reinvent. But there's a lot of investment going on there. There are players here from the companies. McAfee, you name the big name companies here, they're sending real people. A lot of biz dev folks trying to understand how to build up the sector. A lot of technical technologists here, as well. Digging in to some of the deep conversations. Do you agree? What's your thoughts of the event? >> I'm surprised, I was expecting this to be a whole bunch of people trying to sell things to other people, who were trying to sell them things in return, and it's not. There are, there are people who are using the Cloud for interesting things walking around. And that's fantastic. One thing that's always struck me as being sort of strange, and why I guess I feel sort of spiritually aligned here if nothing else. Is cost and security are always going to be trailing functions. No company is excited to invest in those things, until immediately after they really should have been investing in those things and weren't. So with time to market, velocity are always going to be something much valuable and important to any company strategically. But, we're seeing people start to get ahead of the curve in some ways. And that's, it's refreshing and frankly surprising. >> What is the top story in your mind? Top three stories coming out of re:Inforce. From industry standpoint, or from a product standpoint, that you think need to be told or amplified, or not being told, be told? >> Well there's been the stuff that we've seen on the stage and that's terrific. And, I think that you've probably rehashed those a fair bit with other guests. For me, what I'm seeing, the story that resonates as I walk around the Expo Hall here. Is we're seeing a bunch of companies that have deep roots in data centered environments. And now they're trying to come up with stories that resonate with Cloud. And if they don't, this is a transformational moment. They're going to effectively, likely find themselves in decline. But, they're not differentiating themselves from one another particularly well. There are a few very key things that we're seeing people operate within. Such as, with the new port mirroring stuff coming out of NVPC Traffics. You're right. You have a bunch of companies that are able to consume those, or flow logs. If you want to go back in time a little bit, and spit out analysis on this. But you're not seeing a lot of differentiation around this. Or, Hey we'll take all your security events and spit out the useful things. Okay, that is valuable, and you need to be able to do that. How many vendors do you need in one company doing the exact same thing? >> You know, we had a lot of sites CSO's on here and practitioners. And one of the comments on that point is Yeah, he's like, "Look I don't need more alerts." "I need things fixed." "Don't just tell me what's going on, fix it." So the automation story is also a pretty big one. The VCP traffic mirror, I think, is going to be just great for analytics. Great for just for getting that data out. But what does it actually impact In the automation piece? And the, okay there's an alert. Pay attention to it or ignore it. Or fix it. Seems to be kind of the next level conversation. Your thoughts around that piece. >> I think that as we take a look at the space and we see companies continuing to look at things like auto remediation. Automation's terrific, until the first time it does something you didn't want it to do and takes something down. At which point no one trusts it ever again. And that becomes something hard to tend to. I also think we're starting to see a bit of a new chapter as alliance with this from AWS and it's relationship with partners. I mean historically you would look at re:Invent, and you're sitting in the Expo Hall and watching the keynote. And it feels like it's AWS Red Wedding. Where, you're trying to see who's about to get killed by a feature that just comes out. And now were seeing that they've largely left aspects of the security space alone. They've had VPC flow logs for a long time, but sorting through those yourself was always like straining raw sewage with your teeth. You had to find a partner solution or build something yourself out of open source tooling from spit and duct tape. There's never been a great tool there. And it almost feels like they're leaving that area, for example, alone. And leaving that as an area rife for partners. Now how do you partner with something like AWS? That's a hard question to answer. >> So one of the other things we've heard from practitioners is they don't want incrementalism. They're kind of sick of that. They want step functions, that do as John said, remediate. >> Corey: Yeah. So, like you say, you called it the Red Wedding at the main stage. What does a partner have to do to stay viable in this ecosystem? >> Historically, the answer to that has always been to continue innovating ahead of the bow wave of AWS's own innovation. The problem is you see that slide that they put on in every event, that everyone who doesn't work at AWS sees. That shows the geometric increase in number of feature and service releases. And we all feel this sinking sensation of not even the partner side. But, they're releasing so much that I know some of that is going to fix things for my company, but I'll never hear it. Because it's drowned in the sheer volume of what they're releasing. AWS is rapidly increasing their pace of innovation to the point where companies that are not able to at least match that are going to be in for a bad time. As they find themselves outpaced by the vendor they're partnering with. >> And you heard Liberty Mutual say their number one challenge was actually the pace of Cloud. Being able to absorb all these new features >> Yes. >> And so, you mentioned the partner ecosystem. I mean, so it's not just the partners. It's the customers as well. That bow is coming faster than they can move. >> Absolutely. I can sit here now and talk very convincingly about services that don't exist. And not get called out on them by an AWS employee who happens to be sitting here. Because no one person can have all of this in their head anymore. It's outpaced most people's ability to wrap their heads around that and contextualize it. So people specialize, people focus. And, I think, to some extent that might be an aspect of why we're seeing re:Inforce as its own conference. >> So we talked a lot of CSO's this trip. >> Yeah. >> John: A lot of one on ones. We had some interviews. Some private meetings. I'm going to read you a list of key areas that they brought up as concern. I want to get you're reaction to. >> Sure. >> You pick the ones out you think are very relevant. >> Sure. >> Speedily, very fast. Vendor lock in. Spend. >> Not concerned. Yep. Security Native. >> Yeah. >> Service provider supplier relationship. Metrics, cloud securities, different integration, identity, automation, work force talent, coding security, and the human equation. There were all kind of key areas that seemed to glob and be categorically formed. Your thoughts to those. Which ones do you think jump out as criticalities on the market? >> Sure. I think right now people talking about lock in are basically wasting their time and spinning their wheels. If you, for example, you go with two cloud providers because you don't want to be locked into one. Well now there's a rife partner ecosystem. Because translating things like IAM into another provider's environment is completely foreign. You have to build an entire new security model on top of things in order to do that effectively. That's great. In security we're seeing less of an aversion to lock in than we are in other aspects of the business. And I think that is probably the right answer. Again, I'm not partisan in this battle. If someone wants to go with a different Cloud provider than AWS, great! Awesome! Make them pick the one that makes sense for your business. I don't think that it necessarily matters. But pick one. And go all in on that. >> Well this came up to in a couple of ways. One was, the general consensus was, who doesn't like multi Cloud? If you can seamlessly move stuff between Clouds. Without having to do the modification on all this code that has to be developed. >> Who wouldn't love that? But the reality is, doesn't exist. >> Corey : Well. To your point, this came up again, is that workplace, workforce talent is on CSO said "I'm with AWS." "I have a little bit of Google. I could probably go Azure." "Maybe I bought a company with dealing some stuff over there." "But for the most part all of my talent is peaked on AWS." "Why would I want to have three separate security teams peaking on different things? When I want everyone on our stack." They're building their own stacks. Then outsourcing or using suppliers where it supports it. >> Sure. >> But the focus of building their own stacks. Their own security. Coding up was critical. And having a split competency on code bases just to make it multi, was a non starter. >> And I think multi Cloud has been a symptom. I mean, it's more than a strategy. I think it's in a large part a somewhat desperate attempt by a number of vendors who don't have their own Cloud. To say Hey, you need to have a multi Cloud strategy. But, multi Cloud has been really an outcome of multiple projects. As you say, MNA. Horses for courses. Lines of business. So my question is, I think you just answered it. Multi Cloud is more complex, less secure, and probably more costly. But is it a viable strategy for things other than lock in? >> To a point. There are stories about durability. There's business reasons. If you have a customer who does not want their data living one one particular Cloud provider. Those are strategic reasons to get away from it. And to be clear, I would love the exact same thing that you just mentioned. Where I could take what I've built and run that seamlessly on other providers. But I don't just want that to be a pile of VM's and maybe some disc. I want those to be the higher level services that take care of massive amounts of my business for me. And I want to flow those seamlessly between providers. And there's just no story around that for anything reasonable or modern. >> And history would say there won't really ever be. Without some kind of open source movement to - >> Oh yes. A more honest reading of some of the other cloud providers that are talking about multi cloud extensively translates that through a slight filter. To, we believe you should look into Multi Cloud. Because if you're going all in on a single provider there is no way in the world it's going to be us. And that's sort of a challenge. If you take a look at a number of companies out here. If someone goes all in on one provider they will not have much, if anything, to sell them of differentiated value. And that becomes the larger fixture challenge for an awful lot of companies. And I empathize with that, I really do. >> Amazon started to do a lot of channel development. Obviously their emphasis on helping people make some cash. Obviously their vendors are, ecosystems a fray. Always a fray. So sheer responsibility at one level is, well we only have one security model. We do stuff and you do stuff. So obviously it's inherently shared. So I think that's really not a surprise for me. The issue is how to get successful monetization in the ecosystem. Clearly defining lines of, rules of engagement, around where the white spaces are. And where the differentiation can occur. Your thoughts on how that plays out. >> Yeah. And that's a great question. Because I don't think you're ever going to get someone from Amazon sitting in a room. And saying Okay, if you build a tool that does this, we're never, ever, ever going to build a thing that does that. They just launched a service at re:Invent that talks to satellites in orbit. If they're going to build that, I don't, there's nothing that I will say they're never going to get involved with. Their product strategy, from the outside, feels like it's a post it note that says Yes on it. And how do you wind up successfully building and scaling a business around that? I don't have a clue. >> Eddie Jafse's on the record here in The Cube and privately with me on my reporting. Saying never say never. >> Never say never. >> We'll never say never. So that is actually an explicit >> Take him at his word on that one. >> Right. And I'm an independent consultant. Where my first language is sarcasm. So, I basically make fun of AWS in the newsletter and podcast. And that seems to go reasonably well. But, I'm never going to say that they're not going to move into self deprecation as a business model. Look at some of their service names. They're clearly starting to make inroads in that space. So, I have to keep innovating ahead of that bow wave. And for now, okay. I can't fathom trying to build a business model with a 300 person company and being able to continue to innovate at that pace. And avoid the rapid shifts as AWS explores on new offers. >> And I what I like about why, well, we were always kind of goofing on AWS. But we're fanboys as well, as you know. But what I love about AWS is that they give the opportunity for their partners. They give them plenty of head's up. It's pretty much the rules of engagement is never say never. But if they're not differentiating, that's their job. >> Corey: Yeah. >> Their job is to be better. Now one thing Amazon does say is Hey we might have a competing service, but we're always going to favor the customer. So, the partner. If a customer wants an Amazon Cloud trail. They want Cloud trail for a great example. There's been requests for that. So why wouldn't they do it? But they also recognize it's bus - people in the ecosystem that do similar things. >> Corey: Yeah. >> And they are not going to actively try to put them out of business, per se. >> Oh yeah! One company that's done fantastically well partnering with everyone is PagerDuty. And even if AWS were to announce a service that wakes you up in the middle of the night when something breaks. It's great. Awesome. How about you update your status page in a timely fashion first? Then talk about me depending on the infrastructure that you run to tell me when the infrastructure that you run is now degraded? The idea of being able to take some function like that and outsource worked well enough for them to go public. >> So where are the safe points in the ecosystem? So obviously a partner that has a strong on-prem presence that Amazon wants to get access to. >> That's a short term, or maybe even a mid term strategy. Okay. Professional services. If you're Accenture, and Ernie Young, and Deloitte, PWC, you're probably okay. Because that's not a business that Amazon really wants to be in. Now they might want to, they might want to automate as much to that as possible. But the world's going to do that anyway. But, what's your take where it's safe? >> I would also add cost optimization to that. Not from a basis of technical capability. And I think that their current tooling is disappointing. I'd argue that cost explorer and the rest of their billing situation is the asterisk next to customer obsession if we're being perfectly honest. But there's always going to be some value in an external party coming in from that space. And what form that takes is going to change. But, it is not very defensible internally to say our Cloud spend is optimized, because the vendor we're writing those large checks to tells us it is. There's always going to be a need for some third-party validation. And whether that can come through software? >> How big is that business? >> It's a great question. Right now, we're seeing that people are spending over 30 billion dollars a year on AWS and climbing. One thing we can say with a certainty in almost every case is that people's Cloud bills are not getting smaller month over month. >> Yep. >> So, it's a growing market. It's one that people feel incredibly acutely. And when you get a few drinks into people and they start complaining about various aspects of Cloud, one of the first most common points that comes up is the bill. Not that it's too high, but that it is inscrutable. >> And so, just to do a back of napkin tam, how much optimization potential is there? Is it a ten percent factor? More? >> It depends on the level of effort you're willing to invest. I mean, there's a story for almost environments where you can save 70% on your Cloud bill. All you have to do is spend 18 months of rewriting everything to use serverless primitives. Six of those months you'll be hard down across the board. And then, wait where did everyone go? Because no one's going to do that. >> Dave: You might be out of business. So it's always a question of effort spent doing optimization, versus improving features, speeding time to market and delivering something that will generate for more revenue. The theoretical upside of cost optimization is 100% of your Cloud bill. Launching the right service or product can bring in multiples of that in revenue. >> I think my theory on differentiation, Dave, is that I think Amazon is basically saying in so many words, not directly. But it's my interpretation. Hold on to the rocket ship of AWS as long as you can. And if you can get stable, hold on. If you fall off that's just your fault, right? So, what that means is, to me, move up the stack. So Amazon is clearly going to continue to grow and create scale. So the benefits to the companies create a value proposition that can extract rents out of the marketplace from value that they create on the Amazon growth. Which means, they got to lock step with Amazon on growth. And cost leap, pivot up to where there's space. And Amazon is just a steam roller that will come in. The rocket ship that's going so fast. Whatever metaphor. And so people who just say We made a deal with Amazon, we're in. And then kind of sit idle. Will probably end up getting spun off. I mean, cause it's like they fall off and Amazon will be like All right so we did that. You differentiate enough, you didn't innovate enough. But, they're going to give everyone the opportunity to take a place with the growth. So the strategy, management wise, is just constantly push the envelope. >> So that's implicit in the Amazon posture. What's explicit in Amazon's posture is build applications on our platform. And you should be okay. You know? For a while. >> Yeah. And again, I think that a lot of engineers get stuck in a trap of building something and spending all their time making their code quality as best as possible. But, that's not going to lead to a business outcome one way or another. We see stories of companies hitting success with a tire fire of an infrastructure all the time. Twitter used to display massive downtime until they were large enough to justify the time and expense of a massive rewrite. And now Twitter is effectively up all the time. Whether that's good or not is a separate argument. But, they're there. So there's always going to be time to fix things. >> Well the Twitter example is a great example. Because they built it on rails. >> Yes. >> And they put it on Amazon Cloud. It was just kind of a hack, and then all of the sudden Boom, people loved it. And then, that's to me, the benefit of Cloud. One you get the scape velocity, the investment to start Twitter was fairly low, given what the success was. And then they had to rewrite, because the scale was bursting up. That's called prototyping. >> Oh yeah. >> That's what enterprises have to do. This is the theme of, agile. Get started as a theme, just dig in. Do a hack up font. But don't get confuse that with scale. That's where the rubber meets the road. >> Right and the, Oh Cloud isn't for us because we're an exception case. There are very few companies for whom that statement is true in the modern era. And, do an honest analysis first, before deciding we're going to build our own data centers because we can do it for cheaper. If you're Dropbox, putting storage in, great. Otherwise you're going to end up in this story where Oh, well, we have 20 instances now, so we can do this cheaper in Iraq somewhere. I will bet you a house you're wrong. But okay. >> Yeah. People are telling me that. Okay final question for you. As you've wandered around and been in the sessions, been in the analyst thing. What are some slice of life commentary stories you've bumped into that you found either funny, clever, insulting, or humorous? What's out on the floor? What are some of the conversations? >> One of the best ones was a company I'm not going to name, but the story they told was fantastic. They have, they're primarily on Azure. But they also have a strong secondary presence with AWS, and that's fascinating to me. How does that work internally? It turns out their cloud of choice is Azure. And they have to mandate that with guardrails in place. Because if you give developers a choice they will all go and build on AWS instead. Which is fascinating. And there are business reasons behind why they're doing what they're doing. But that story was just very humorous. I can't confirm or deny whether it was true or not. Because it was someone with way too much to drink telling an awesome story. But the idea of having to forcibly drag your developers away from a thing in a favor of another thing? >> That's like being at a bad party. It's like Oh, the better party is over there. All my friends are over there. >> But they have a commitment to Microsoft software estate. So, that's likely why they're. >> They just deal with Microsoft. >> And I'm not saying this is necessarily the wrong approach. I just find it funny. >> Might be the right business decision, but when you ask the developers, we see that all the time, John. >> All the time. I mean I had a developer one time come to me and start, he like "Look, we thought it would be great to build on Azure. We were actually being paid. They were writing checks to incent us. And I had a revolt. Engineers were revolting. Because the reverse proxies as there was cobbled together services. And they weren't clean native services and primitives. So the engineers were revolting. So they, we had to turn down the cash from Microsoft and go back to Amazon." >> Azure is much better now, but they have to outrun that legacy shadow of at first, it wasn't great. And people try something once, "That was terrible!" Well would you like to try it again now? "Why would I do that? It was terrible!" And it takes time to overcome that knee-jerk reaction. >> Well, but to your point about the business decision. It might make business sense to do that with Microsoft. It's maybe a little bit more predictable than Amazon is as a partner. >> Oh the way to optimize your bill on another Cloud provider that isn't AWS these days is to call up your account rep and yell at them. They're willing to buy business in most cases. That's not specific to any one provider. That's most of them. It's challenging to optimize free, so we don't see the same level of expensive bill problems in most companies there as well. >> Well the good news is on Microsoft, and I was a really big critic of Azure going back a few years ago. Is that they absolutely have changed their philosophy going back, I'd say two, three years ago. In the past two years, particular 24 months, they really have been cranking. They've been pedaling as fast as they can. They're serious. There's commitment from the top. And then they tell us, so there's no doubt. They're doing it also with the Kubernetes. What they're seeing, as they're doing is phenomenal. So... >> Great developer jobs at Microsoft. >> They're in for the long game. They're not going to be a fad. No doubt about it. >> No. And we're not going to see for example the Verizon public Cloud the HP public Cloud. Both of which were turned off. The ones that we're seeing today are largely going to be to stay of the big three. Big four if we include Alibaba. And it's, I'm not worried about the long term viability of any of them. It's just finding their niche, finding their market. >> Yeah, finding their lanes. Cory. Great to have you on. Good to hear some of those stories. Thanks for the commentary. >> Thank you. >> As always great guest analyst Cube alumni, friend, analyst, Cory Quinn here in the Cube. Bringing all the top action from AWS re:Inforce. Their first inaugural security conference around Cloud security. And Cube's initiation of security coverage continues, after this break. (upbeat electronic music)

Published Date : Jun 26 2019

SUMMARY :

Brought to you by Amazon Web Services Great to have you on. to have that happen, but it was first We always love to go to inaugural events So, that's always the case. another one coming to Houston next year. they can't have time to do and reinvent. No company is excited to invest in those things, What is the top story in your mind? to be able to do that. And one of the comments on that point is And that becomes something hard to tend to. So one of the other things we've heard What does a partner have to do Historically, the answer to that And you heard Liberty Mutual say their I mean, so it's not just the partners. And, I think, to some extent that might I'm going to read you a list of key areas Speedily, very fast. Not concerned. Your thoughts to those. to lock in than we are in all this code that has to be developed. But the reality is, doesn't exist. "But for the most part all of my talent just to make it multi, was a non starter. And I think multi Cloud has been a symptom. And to be clear, I would love the exact Without some kind of open source movement to - And that becomes the larger fixture challenge Amazon started to do a lot of channel development. that talks to satellites in orbit. Eddie Jafse's on the record here in The Cube So that is actually an explicit And that seems to go reasonably well. And I what I like about why, well, Their job is to be better. And they are not going to actively try The idea of being able to take some So obviously a partner that has a strong on-prem presence as much to that as possible. But there's always going to be in almost every case is that people's Cloud bills And when you get a few drinks into people of rewriting everything to use serverless primitives. speeding time to market and delivering the opportunity to take a place with the growth. So that's implicit in the Amazon posture. So there's always going to be time to fix things. Well the Twitter example is a great example. the investment to start Twitter was fairly low, This is the theme of, agile. I will bet you a house you're wrong. What are some of the conversations? And they have to mandate that with guardrails in place. It's like Oh, the better party is over there. But they have a commitment to Microsoft software estate. And I'm not saying this is necessarily the wrong approach. Might be the right business decision, but when you one time come to me and start, he like And it takes time to overcome that knee-jerk reaction. It might make business sense to do that with Microsoft. is to call up your account rep and yell at them. Well the good news is on Microsoft, and I was They're not going to be a fad. going to be to stay of the big three. Great to have you on. And Cube's initiation of security coverage

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Tom Ryder & AJ Turcot, Telos | AWS re:Inforce 2019


 

>> Live from Boston, Massachusetts, it's the Cube. Covering AWS re:Inforce 2019. Brought to you by Amazon Web services and its ecosystem partners. >> Okay, welcome back everyone. It's the Cube's live coverage in Boston, Massachusetts for Amazon Webster's AWS re:Inforce: their first inaugural conference around security, cloud security. I'm John Furrier with my host Dave Vellante. If you're talking about security, you can not talk about cybersecurity, how it impacts government, society and commercial. We've got two great guests here from Telos, leader in cyber out of D.C. AJ Turcot, business development, and Tom Ryder, VP of commercial sales at Telos. Great to see you guys. Welcome to the Cube. >> Thank you, John- (A.J. talks over) >> Thanks, John, great to be here. >> I've been intrigued by Telos over the years. One, great company you guys, so congratulations. John Wood is phenomenal CEO. He's been hanging around for a long, long time. He's seen many cyber waves in security. You guys have a lot of experience. Now, we're talking about modernization of government. A week and a half ago we were at AWS Public Sector Summit which is this show in DC with Theresa Carlson's team. That's all about modernizing government, public sector, procurement, modernization in technology cloud. Here, the security conference feels the same kind of vibe for security. Not so much modernization but kind of level up, get faster, get better, get stronger. You know, everything's great, now lets go do it. So, similar kind of experience. You guys are in the middle of both those worlds. >> Yes. >> What's your impression? Are these coming together? Are they two separate? What's your impression of the show? >> Uh. It's, security is job zero. People have been saying that for a long time. The rubber's meeting the road now. You can see, this is, this wouldn't have been this big years ago. So, we're happy to be here and be part of this. Our company has been focused on cybersecurity since the word 'go'. And we're definitely seeing you can't do modernization without baking security in. Everybody gets it. It's not a bow tie any more. Wouldn't you say? >> Absolutely and it goes from the software development of the life cycle all the way up the stack. Little anecdote, John has been around for a long time. He's actually in the, and he'll hate me for saying this, but he's the longest standing CEO of a company in Virginia right now at 25 years. (laughter) We've been around for a long time. We understand cyber security and we've seen it morph as the various platforms have evolved. But, definitely a great show. A lot of vendors: some new, some old. We meet some friends that were with one that are now with another. And asking them why they changed and they say, "Well, the old school and the new school, different methodologies, different ways to approach it." But the problem fundamentally stays the same. >> Everyone else uses the old guard, uses the term 'old guard, new guard.' That's Jazzy and Theresa's word. But it really is about the transformation of that all companies are becoming security companies. They say that about media. All companies are becoming media companies. You inherently have in this horizontal impact of security. It used to be that this firms does security. You hire them and they come in, they do the job. But now, to where you got to bake it in, you start to see the brands: Microsoft, all these brands that were once software companies in general purpose areas really getting deeper into security. And then companies themselves like Capital One, Liberty Mutual, they're building out. >> Right. >> And potentially now turning it from a cost center to a revenue center. So, the model's upside down right now in a good way. What's that doing to the industry? And do you believe that it's happening then too? What do you see happening? >> The challenge in front of us right now is security has to keep up the pace and the scale of the cloud and the modern world. I know that we've had to change our tunes in our product suite to be able to, you know, test and demonstrate compliance at pace and at scale. Otherwise, you're just slowing down development. I mean, the real beauty of the cloud is, uh, the speed at which you can fail, recover, get the feedback loop, move forward and security's now at that pace and I think you'll see around here the companies that are offering that, not just a new coat of paint on a traditional offering are going to excel in this space. >> Well, this is why I like what you guys do because you talk to practitioners. They say their number one challenge is how to keep up with that pace. I mean, you could talk to one person at Amazon and no one person knows all the services or they think 'Oh, Amazon doesn't have that or oh, yes they do have that." So, having a partner like you guys to help navigate that pace of change is critical. So, how have you made that, you know, a tailwind for you guys. And what are customers telling you that they need help with? >> Uh, what we, our end of it, the piece of the elephant we touch, >> Yeah. is, um, the customers are allowed to use the cloud. They're encouraged to use the cloud. They're going to school to get trained and certified. But you can't go at this pace unless you are authorized. Right? You need permission. Nobody's allowed to put in the plug without their permission. And that's where our end of it is. And we've had to really retool to go at this cloud pace. I've been at Telos for over nineteen years and it's exciting now. And when we had the opportunity to go into the commercial side of things, I really lept at that because we're now building, you know, as I said, tooling out to keep at this pace of 'how do I test? Don't be a detractor. Don't be a slower-downer.' and, you know, it's the way we got to be. >> Take a minute to explain your product offerings for the commercial sector. What are you guys offering? What's the value proposition? >> Sure, um, our product suite is called Exacta. It's a mature product in the fed space. It's been around for nineteen years. And it's in very wide use in the fed space to operationalize their assessment and authorization: the NIST risk management framework. We're now seeing NIST cybersecurity standards are getting a lot of traction in spaces outside the fed. If you're a software company like we see around here, you want to business in the fed, you got to get a fed ramp authorization. Exacta's tooled to do that now. We're seeing state and local government embracing NIST cybersecurity standards. The defense industrial base has NIST 800-171. It's built into the defense acquisition regulations. You need to corporately meet these security controls. So, you know, it's not just for an agency on its own anymore. Everyone's getting in the game. >> So those standards are moving to commercial? >> Yes. >> You guys were baked out, bulletproof hardened product you're bringing that into commercial? >> And I would say if you take spreadsheets off the table, Exacta is the number one NIST cybersecurity automation and management platform. >> Yes. >> Spreadsheets will always be number one. It's like- >> Spread sheets are dead sheets >> Other than the pie chart. (mumbling) >> Right, right. >> So, you know, it used to be, and I'm wondering if it still is, the public sector would look to the commercial for sort of best practice, they might be a little slower to adopt things, and there's certainly examples of that today. You see Theresa at public sector announces something that maybe Amazon announced a year ago and now it's available public sector. But the cloud feels a little bit different. You've had cloud first mandates, things like Jedi. Is that trend changing? You just sort of gave us an example where certification's bringing that up to commercial, Is there still a wide gap between commercial adoption and public sector adoption? >> Well, I think one thing that we see is a lot of commercial or government entities built data centers because they had to. Right? Now, you see entities that have, you know, big robust data center infrastructure, they like what they do in there but not necessarily keeping up that data center. So, they're looking, they're all going to the cloud in varying degrees of speed. But nobody wants to be in the data center business like they used to. >> Charles Phillips from Infor says, 'friends don't let friends build data centers." >> Data centers, right. (laughter) >> That's right. AJ, how about some customer use cases and examples where you guys are helping them? What's their challenge? Give us some real-world experiences. >> Sure, sure. So, one of the industries that's highly regulated is financial industry. And, you know, we talk about healthcare with HIPAA, and different regulations. But in financials, they're really hit from regulatory bodies throughout the country. And they can change from state to state and a lot of times it just piles on top. So, one of the main issues that these companies face is audit fatigue. Internal audit teams to make sure they're compliant, external audit requests that come in, and they're really looking for a way to reduce this audit fatigue. One of the ways of doing it is to operationalize as we do with out tool, the systems internally to make sure that you can be compliant and, I'll throw out a phrase here, we believe strongly that you apply good cybersecurity hygiene, a byproduct of that will be compliance. So if foundationally things are good and you're taken care of cybersecurity from the get go, you know, you might have to tweak a few things to demonstrate compliance but you will be able to comply to many different regulatory products. >> So being built in from the beginning. >> Being baked in, right. So, what this particular organization, they've been around for a hundred years, they're in the financial sector, they've got a lot of regulations and state to state, as I mentioned, are different, they were really looking, and they use all the tools, they've got them all. They have data centers. They have one of the largest networks outside of the defense in the country. So they're quite big. And they were really feeling this audit fatigue. Eight hundred auditors working day in and day out to get, to meet these requirements are thrown at them. We're able to help them take the process from months to weeks. So, just there, there's an economy of time as well. So, the resources can really go off and do what their mission is without having to, you know, daily deal with the grind of going through spreadsheets, for example. >> Yeah. >> And the different systems. >> Do you, do you discern any patterns in terms of can you get more specific on what they're doing with that freed up budget or the digital transformation. Are they developing apps? Are they retraining people? How, how are they dealing with that? >> Sure. In this particular case, a lot of training internally. And it's like moving a cruise ship, you know? >> Yeah. >> It doesn't turn on a dime so you have direction on the top. They take primary focus might change and they have study groups. Interesting about them is they don't make, they make group decisions. So, they do, they're very big on data analytics. They're all actuaries I guess and they're used to that. And they want to look at the value. And I think that's something that we see. That's a tendency we see throughout all the different industries we work with. The demonstration of value. So, it might be neat. It might be fun. It might be more secure, less secure. Do we accept the risk? What value does that bring to the organization? And what they've done through training, through trying to change the old guard, you know, it's also reorganizing their systems internally and how they do things. Not just tools. >> So you guys got to love the fact that Amazon decided to have a security focused show. I mean, every show Amazon does is security focused but dedicated. (mumbles) You were mentioning the other day that, you know, a lot of partners here, a lot of vendors, but actually it's very attendee heavy event. >> Yes. >> Yeah. >> This is now like a huge COMDEX show floor. A lot of practitioners, sec ops guys, >> Yes. >> You know, developers. What are your thoughts on why Amazon did this? And your reaction to this. >> Well, Amazon has, you know, like we said, security is job zero for everyone at Amazon. They put their money where their mouth is. This was not an experiment. This was an eventuality. And, you know, there's zero doubt they're going continue to do this year on, year round. It's going to get bigger. >> Houston next year. >> Houston. >> Kind of an interesting choice: Houston. >> Yeah. >> It's going to be hot in June. >> Stay in the air conditioning. (lauging) >> I wish they'd stay in Boston. >> Yeah. >> I like Boston. >> I like Boston, too. >> Better than Houston. >> Yes. >> But the show is to your point, some dev ops and sec ops. So, again, there's bus dev folks here. >> Yep. >> You got geeks here. Not a lot of CEOs of big companies because it's not a glam converse. There's no big fanfare announcements. The announcements are pretty meaty: VPC traffic mirroring huge announcement, security you have general ability, not a surprise, but just smaller announcements. >> A lot of CSOs obviously. >> A lot of CSOs. >> Yeah, I'd say CSO in that vertical down. >> Yeah. >> The CSO, this is CSOs cloud security show. A lot of things getting invested in. Seems to be heavy activity. >> So, going into this when it was announced, you know, AJ and I had our hands up right away saing, "Let's do this." And then we get here and we're like 'okay, is this going to be a direct hit for us?' and I wouldn't say that everyone we talk to's a direct hit, but everyone that comes by the booth has some understanding of what we do. And there's been no wasted time. We're having a lot of good conversations. >> They're right where you guys are. They know what you do, the value to them. >> Right. >> All right, so here's a question for you on the show, given that you guys have this perspective so many years at Telos and cyber, shipping a great product, now commercial's changing cloud scale, cloud security, what do you think the most important stories are that should be told? That the media should be telling? Or maybe they are telling and need to be amplified. Or isn't being told that should be told. What are the top stories coming out of this event and this industry right now that should be told? >> I think that the two trends I'm seeing is that, like we said before, um, building and maintaining data centers is not, it's not cool anymore. And you see the trends of all these entities getting out from under that and they might be making a big commitment to the cloud or phasing out their data centers over time, but that is happening. And I want to read more about it because that helps us, you know, target who's going to be most receptive to our message. And then the other thing, like we said before, the security at scale and at pace. I know we've had to retool for it. The other companies here that are built for that are going to succeed. >> Yeah. >> There's an appetite for that. >> AJ, anything to add on that? >> Good point. No, very good point. At scale and to be able to pivot quickly and someone mentioned before to be able to fail, retool, start again. >> Yep. >> But to have, it's really essential to have security baked in. That confidentiality, integrity, availability of data, you know, the basics. >> You guys have partnered well with Amazon in the public sector now you're in commercial. Not a lot has changed. Amazon is still Amazon. Question for you is what are you guys think about what the opportunity is to differentiate is? You guys have your solution: speed and scale. Totally agree? (agreement) Size, speed, scale. You guys take the benefits of that by partnering with Amazon. But as it gets bigger and bigger, you guys still have to differentiate help customers. >> Yeah. >> How, how, what is the formula for success? You don't just do things, do a relationship saying "we're done" now collect the business. They're moving so fast that if you don't iterate on top of it you die seems to be the playbook. What do you guys think the value for ecosystem partners, the formula to be successful, what does that, what does that formula for, with an eighth of this cloud scale? >> Well, you know, everyone would just love to hitch your partner wagon to a, you know, something that's rising and not do a lot of work. But, that's not the way we roll. I think we get in a great partnership with Amazon because we have a lot of similarities, especially the customer obsession. You know, we want the customer to be successful and we ride along on that train. That's how we're successful. >> Great. Well, guys, congratulations, great to see you here. >> Likewise. >> It'll be a good journey. Cube's kicking off their security coverage at this event. Obviously cloud security changing the game. >> Yep. >> And it's got to level up with dev ops, agility. You guys have been doing. Thanks for sharing your insights. Appreciate it. >> Thank you. Thanks for having us. >> It was terrific. >> Cube coverage continues here in Boston for AWS: reInforce. I'm John Furrier with Dave Vellante. Stay tuned for more coverage after this short break. (digital music)

Published Date : Jun 26 2019

SUMMARY :

Brought to you by Amazon Web services Great to see you guys. You guys are in the middle of both those worlds. And we're definitely seeing you can't do modernization development of the life cycle all the way up the stack. But now, to where you got to bake it in, And do you believe that it's happening then too? in our product suite to be able to, you know, And what are customers telling you that they need help with? and, you know, it's the way we got to be. What are you guys offering? So, you know, it's not just for an agency And I would say if you take spreadsheets It's like- Other than the pie chart. So, you know, it used to be, So, they're looking, they're all going to the cloud Charles Phillips from Infor says, Data centers, right. examples where you guys are helping them? to make sure that you can be compliant of the defense in the country. can you get more specific on what they're doing And it's like moving a cruise ship, you know? you know, it's also reorganizing their systems So you guys got to love the fact that A lot of practitioners, sec ops guys, And your reaction to this. Well, Amazon has, you know, like we said, Stay in the air conditioning. But the show is to your point, security you have general ability, not a surprise, Seems to be heavy activity. but everyone that comes by the booth They know what you do, the value to them. given that you guys have this perspective that helps us, you know, target who's going to be and someone mentioned before to be able to you know, the basics. But as it gets bigger and bigger, you guys for ecosystem partners, the formula to be successful, Well, you know, everyone would just love to hitch Well, guys, congratulations, great to see you here. Obviously cloud security changing the game. And it's got to level up with dev ops, agility. Thanks for having us. I'm John Furrier with Dave Vellante.

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Katie Jenkins, Liberty Mutual | AWS re:Inforce 2019


 

>> live from Boston, Massachusetts. It's the Cube covering A W s reinforce 2019 brought to you by Amazon Web service is and its ecosystem partners. >> Welcome back to the cubes. Live coverage here in Boston, Massachusetts, for AWS reinforce Amazon web services. First inaugural conference around Cloud Security. I'm John for your Michael's Day. Volante, our next Katie Jenkins s V P. C. Vice President. See? So, Chief Information Security officer with Liberty Mutual Big Company, Lot of activity insurance. Lot of probably a lot of action on your side. Welcome to the Cube. Thanks. Thanks for coming on. So you've been in this job for about a year. Tell us about what's going on in Libya. Means you guys have a large company. 100 plus years old. You're see. So you're in charge. You're running everything. We're gonna security conference. Tell us the reality. What's going on in the real world? >> Yeah, well, this is super exciting. That reinforce, of course, is in Boston. This is Liberty Mutual's hometown assed. You mentioned 107 year old security, not security company >> insurance company. But we're >> doing really cool things in technology and security. Specifically, um, I would say to kind of bring this gathering together. We have a really rich pool of security talent of security and innovators. It really matches up with what what we're doing. So Liberty Mutual has made a very significant commitment to moving to the public cloud for our technology and computing needs. We're in about your three of that journey, maybe 25% of our workload in the public cloud. It's really been a catalyst for not just transforming our technology organisation but transforming the way security does its work in the way security engages with our development community. >> While you're the head honchos, they say there's a C so but you had 20 plus years in cyber security. This is now kind of a new category with reinforced being a branded show over AWS. I see this deserves its own conversation, and industry is a lot of action going on. What is cloud security mean to you? Because this is the focus of this show. It's not just pure clouds, a lot on premise and on cloud interactions with hybrid etcetera. You guys have been doing tons of I t over the generations with Liberty Mutual, but cloud security is the focus. What does that mean? Thio to? You guys have a cyber security standpoint? >> Yeah, um, in a word. Enablement, um, I think that the public cloud offers us, um, really interesting opportunity to reinvent security. Right? So if you think about all of the technologies and processes and many of which were manual over the years, I think we have an opportunity to leverage automation to make our work easier in some ways to to, um, avoid the situation where we have air oversight. Gosh, we encrypted everything, but you know, this set of assets over here, So through using automation and enforcement, it's a new, exciting opportunity to further develop our security capabilities. But also, you know, cloud security at cloud in general has bred a transformation of the way that are practitioners do work through agile. And it means that security has toe no work with our technologists in a different way. >> So you've had a really interesting background. Um you work for a company that does audits. I can infer from that. You've worked for service is company. You work for a technology vendor. You worked as a practitioner. So you've seen it all sides and you know Amazon. It made some comments yesterday that said, Look, the narrative in the security industry has always been fear, fear, fear. And we'd like to put forth forth the narrative. That is about Listen, the state of security is really good and strong. The union is strong and we're gonna work together in a positive message. So my question is, are you an optimist? >> Ah, a reluctant activist. Um, I think the days of having security be something that's fearful, uh are just not not doing us any any any justice in that area. I mean, security is an area of partnership. There's very little of what we do. Insecurity. It's just done by security practitioners. We need asset managers. We need compliance people. We need the privacy team. We need our auditors way. Need procurement. I mean, there's just so many different parties involved in security that if we're just instilling fear and everyone, I think it'll be difficult for us tow. Get that partnership and we need Thio. Empower people, right. We need Thio. Both empower our developers to do their work in a secure manner and we have to empower our whole workforce and our trusted third parties to make good decisions. We're educating them on how to prevent phishing attacks were doing all sorts of kind of culture based initiatives, recognizing that if it's just the security folks doing security, we're gonna have a big gap. >> One of the things that we were discussing a lot of other C. So So we've been talking privately. Off the record in the hallways and private briefings is the common theme of integration as a big part of dealing with ecosystem, either suppliers and or different teams within their different pillars of how they're organized internally and externally, and then also reducing the number of security vendors that they've been buying products from to get some also in house coding, teams working more closely on the use cases that matter. So this has become kind of ah, see, So a conversation where what? What is that criteria? How do you figure out who to have a suppliers who's gonna be around for the long haul? We're gonna be that a partnership for the enablement. So rather than having hundreds of vendors, we want to get him down to a handful. Is that something that you think about or is it a trend that you see it's happening now? >> Uh, it is a trend. I think it starts at how we even procure in select our suppliers. I mean, we're really giving a lot of thought to the area of third party risk management. And do we understand not just the elements of cyber risk and engaging with 1/3 party? But but privacy and continuity kind of risk, too. So it starts there. I don't have a sort of fabricated number in terms of I'm trying to go from X number of vendors down toe Why? But I think that there's a very purposeful thought process that we're undergoing to say, Yeah, we recognize and for certain technologies, we want to have different providers to provide some of that redundancy. Let's be smart about them. Let's make sure we really understand where those overlapping capabilities are because we don't want to be wasteful either. Right >> on the span, the question comes up to around Devil's because what we're seeing is the devil ops and security paradigms kind of coming together in terms of the concepts agility. You could do some prototyping, a hackathon do some things and then ultimately trying to get into production or two different animals. So that enablement of doing innovative things, his agility, that that's been a key theme, a positive theme. And the question is, is there a funding model? Doesn't automatically get security funding. And where's the spin that you're spending going up? So all the monetary spend questions come up. >> How do you >> deal with that ballistically? And how do you think about, you know, spend conversation? >> Yeah, um, >> it's a really interesting one, because, of course, expense >> pressures. I'm not immune to those. But I >> also think that we're in a position where, um, our executive leadership team understands the value of the work that we're doing understands the important to our policy holders. So it's less often a need to justify why we need more spend. It's a demonstration of using that spend responsibly and understanding where we might have an uplift from something that we automated to say. Well, now we have these resource is that could be doing something else. >> There's >> always something else and security, right? So if we're committed to re Skilling and making sure that people are evolving the work that they do in the talents that they have to adjust a different kind of >> no rule of thumb per se. It's more of your management recognizes the criticality of it. Therefore, you could make those calls on your own building built in building, >> project tough questions and making >> responsible decisions. But I think it comes down and knowing your technology, >> so the skills gap, obviously a huge challenge in your industry would talk to somebody else, they said. We just can't find people, so we have to bring him in and train them ourselves. We have the homegrown and take the long view. Amazon talks about the shared responsibility model, and a lot of small companies don't really understand that things misunderstood. Obviously, Liberty Mutual gets it. My question is, as you see Amazon focusing on compute in the storage and data base layer, and you guys have the opportunity to focus on other areas that are your responsibility that shared responsibility model. Have you been able to shift? Resource is how have you handled that you retrain people? Has it freed up, not freed up time to do some of those more strategic things that you want to do maybe respond more quickly. Prioritized, better automate, etcetera, etcetera. Can you talk about that from your perspective? >> Yeah. So the shared responsibility model is, uh, you know, I think that's video unimportant speaking point of this whole ecosystem. At the end of the day, Liberty Mutual. Our duty is to protect policyholder data. It doesn't matter. It's in the cloud. If it's in our data, Southers, we have that duty. It's >> on you. >> So I think a lot about the skills that we will need in the future. So I've referenced sort of vaguely that yet. Compliance area is a particularly interesting area where we have opportunities to able to more easily Bingley produced artifacts on our auditors need to really bring automation to a process that just has a very steep history and being manual in nature. So, yeah, I understand that tomorrow we're not gonna ask everyone to make a big switch and I'll become developers. But way do you know plenty of people to this conference and they are participating in the tracks on how to bring of automation to compliance. And I think that's pretty heavily in training opportunities for people. >> How do you look about the vendor lock in conversation because of cloud. The value proposition certainly shifts in the old model was, Oh, you by event supplier and you're in, You're locked in with database or whatever with Cloud. There's a lot of switching costs, opportunities to move around. But people generally settling in on one main cloud and having this may be a hybrid backup cloud or the cloud is the secondary is the focus of the team's How do you view, um, lock And when you deal with suppliers because you don't want to be stuck with once a fire? If you have the need to be agile, you want to have options. How do you guys think about that? Because being in agility is key for you guys to be successful. Not someone's just dealing with the vendors. >> Um, >> it does come down to balance. We do leverage multiple cloud providers, right? I think that, um, if we're too focused on making sure that we have that portability, and we could quickly move from one to another than we miss an opportunity to kind of deeply leverage. Some of the service is, for example, that the eight of us provides, but we also, you know, you've been around the block of >> your first rodeo. Exactly. >> And I think that it's important to have that perspective and prepare for the future. >> Do you, um, attend board meetings regularly? >> I do. I do for sent out to our board of directors. >> Is that a sort of frequent thing? And once a year, once 1/4 of interested in what the board conversation is like with >> it happens in a couple different context, whether it's specific to sort of an audit readout or sort of a general state of State of Security type A report out. But yeah, we have a really engaged board that asked great questions about our partners, right about things that are more culture base in terms of how we're doing with our anti phishing protection. And we talk about technology architectures, too, in the work that we're doing to make sure that we're being more fine grain in the way that we're authenticating users and devices, no matter where they work in a more secure way. They're they're interested in that. So I feel pretty lucky. Thio both have the opportunity and get deeply. Would >> you say the conversation is more of a strategic nature with the board. Is it more tactic? You just mentioned some tactical items. Is it more metrics driven or a sort of a combination of all three? >> It's a It's a combination right? I think they want to see demonstrated progress against areas that we have self identified Azarias that we'd like to prove improve. But they're also looking to see that I have a vision for where we're going to fully cognizant of the work that we've done in the public cloud and want to understand that the level of trust and they had in their security programme on premise will perpetuate and advance into the cloud. So >> when you look at clouds, security and now security, you guys have you had a perspective on full sides and clouds certainly accelerating involving fast when you find a legacy app that you're working with. We've heard other seasons. We've talked us who have had frank conversations, that look, we're deciding whether we lift and shifted more rebuild on. So there's been some visibility into when it's great to have lifted shifts and when it's great to rebuild. So that's been a conversation that I don't think been fully baked out yet. In the full narrative in the industry, it's one people are talking about. What's your view on when you have a legacy app, you want a lift and shifted or rebuild it? What goes through your mind? What's a conversation like? >> It's a conversation that we have. We have legacy. I won't hide behind behind that. But it's not a conversation in a decision that's just made by technologists, right? I think we have to articulate what the options are, and that has to be a joint decision with our business partners. I think generally I'm not preferring a lift and shift because I think that we are may be overlooking some of the opportunities to make similar security improvements that I see. But when we can get an application that's using our software development pipelines that we have embedded security controls, we have better visibility. We have better enforcement, ensuring what we know that we know what's going into. The cloud has met, you know, a number of our security standards, so to speak, that's a much better position. >> So the destruction of multiple clouds I'm interested in how you handle that you take separate teams is the same team, sort of handling everything, and it's sort of a follow up on that is I'm interested in your relationship with AWS and how that's affected your business. >> Yeah, so the security team does not. Oh, the cloud environment, so to speak. That's that's, Ah Secure Dev Ops team within our infrastructure organization. And they're very close partner of ours, right? So, yes, I do have a resource. Is that our specialist in AWS versus other clouds and others that are identity and access management specialists are able to work on the development of those patterns across different cloud environments. Right. You know, I there's nothing bad that I could say about the relationship with our AWS partners that we felt very supported and understanding what we're trying to do introduce us to new service is and introduced it probably most importantly, introducing us to other customers that have but you know, are a little bit ahead of us in their journey. So weaken, hopefully not repeat, >> not helping you with security pieces. Well, I'm that's something that they with shared responsibility there are there working with you on this securing those workloads as you move. Glad >> be Definitely leverage their expertise. >> And you mentioned that you guys kind of made a decision a few years ago. Toe go all in on the cloud. How has that affected your business? What kind of results have you seen? A zit met expectations. Is it exceeded? You know, I >> mean, is I mentioned we do still have, Ah, a lot of a lot of our technology on premise, but for the use cases that have really seen that rapid acceleration of agile practices allowed teams to develop code so much more quickly. I think the business is generally delighted that their needs are being far more quickly met. Then >> I could ask you, there's a perpetual line in the men's room. It's quite long. So what's it like to be long? And the lady I was going to say? I don't think it is because I would say the proportion of women here is actually lower than even the industry and most conferences that we attend. So what's it like being a woman in this male dominated security business? >> I been in it so on, but I certainly have. You're in a little bit of custom toe, but not so accustomed that I'm not motivated on a daily basis to bring more women in. I think that security just has tremendous opportunities and, you know, certainly the marketing of security professionals is hoody wearing white male kind of persona. Just >> their opportunity. What some of those opportunities for women who are stem science, they might your daughters all stem love public policy, the sociology impact side. The impact that's here is a lot of range of skills. What are some of those that you would inspire someone >> I studied? Math is an undergrad. We didn't have security >> back then and since got a Masters >> degree in cyber security. So that's cool. But, you know, I think a great security professional is a great communicator, a great collaborator. I need technologists. I need developers. I need process experts. I need people that think you know very deeply about assurance type control so way have tried to attract people out of other technology round. >> And it's just not just math and computer science is creativity involved. There's a lot of things that that blend sells all kinds of diversity. >> There is, you know, you think about human psychology, right? We just totally transformed one of the systems that we use for approving for managers to approve the access of their people. Right Past system was ugly. People didn't know how to interact with it. I mean, that user experience expertise that over laid and how we developed our new platform just makes all the difference to make sure that it's actually invaluable process. Now, like I'm so frustrated. I'm just gonna sign off on this because I I give up >> really interesting because you spend a lot of time and effort and money on things that drive revenue. But this drives so much productivity in business value that, you know he's not maybe direct dollars, but clearly there. I have a question. When you recruit people, presumably you tap your network. And it's not just the good old boys network your women. Are you able to successfully find women or young women in particular that you can attract and recruit into your business as security practitioners? They had much success there. >> Yeah, so we definitely are outpacing industry numbers in terms of women and security. We have a long way to go, you know, historically excluded people right? Not just women people of color. I mean, we just have a long ways to go, right. And I think it takes more than sitting back and waiting for a recruiter to bring recruiter to bring me a slate of candidates to say no. I know people. I know people that know people. And I really have toe invest myself and make sure that my leaders know that that's my expectation of them, right? I mean, I think that way feel that diversity of thought, no matter how that diversity is expressed, is really important doing the work. >> Let us know how we could help in Silicon Valley days here in Boston as well. Love help get the word out. So anything you need for muscle now. Okay. Thanks so much for his great insights. Love to have you on the cube again sometime. Thanks. Coming on S V p. C. So at Liberty Mutual here in the cube, extracting the signal, sharing the reality of what's going on in the security equation for cloud security. I'm John for Dave. A lot. Right back after this short break

Published Date : Jun 26 2019

SUMMARY :

W s reinforce 2019 brought to you by Amazon Web service is and Means you guys have a large company. This is Liberty Mutual's hometown But we're the public cloud for our technology and computing needs. What is cloud security mean to you? Gosh, we encrypted everything, but you know, this set of assets over here, So my question is, are you an optimist? I think it'll be difficult for us tow. One of the things that we were discussing a lot of other C. So So we've been talking privately. I think it starts at how we even procure So all the monetary spend questions come up. But I the important to our policy holders. Therefore, you could make those calls on your own building built in building, But I think it comes down and knowing your technology, and you guys have the opportunity to focus on other areas that are your responsibility that shared responsibility model. It's in the cloud. So I think a lot about the skills that we will need in the future. of the team's How do you view, um, lock And when you deal with suppliers we also, you know, you've been around the block of your first rodeo. I do for sent out to our board of directors. Thio both have the opportunity and get deeply. you say the conversation is more of a strategic nature with the board. of the work that we've done in the public cloud and want to understand that the level of trust when you look at clouds, security and now security, you guys have you had a perspective on full sides and I think we have to articulate what the options are, and that has to be a joint decision with So the destruction of multiple clouds I'm interested in how you handle that you take separate teams Oh, the cloud environment, so to speak. Well, I'm that's something that they with shared responsibility there are there working with you And you mentioned that you guys kind of made a decision a few years ago. I think the business is I don't think it is because I would but not so accustomed that I'm not motivated on a daily basis to bring more women in. What are some of those that you would inspire someone I studied? I need people that think There's a lot of things that that There is, you know, you think about human psychology, right? particular that you can attract and recruit into your business as security practitioners? We have a long way to go, you know, historically excluded Love to have you on the

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