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Yves Sandfort, Comdivision Group | CloudNativeSecurityCon 23


 

(rousing music) >> Hello everyone. Welcome back to "theCUBE's" day one coverage of Cloud Native Security Con 23. This is going to be an exciting panel. I've got three great guests. I'm Lisa Martin, you know our esteemed analysts, John Furrier, and Dave Vellante well. And we're excited to welcome to "theCUBE" for the first time, Yves Sandfort, the CEO of Comdivision Group, who's coming to us from Germany. As you know, Cloud Native Security Con is a global event. Everyone welcome Yves, great to have you in particular. Welcome to "theCUBE." >> Great to be here. >> Thank you for inviting me. >> Yves, tell us a little bit, before we dig into really wanting to understand your perspectives on the event and get Dave and John's feedback as well, tell us a little bit about you. >> So yeah, talking about me, or talking about Comdivision real quick. We are in the business for over 27 years already. We started as a SaaS company, then became more like an architecture and, and Cloud Native company over the last few years. But what's interesting is, and I think that's, that's, that's really interesting when we look at our industry. It hasn't really, the requirements haven't really changed over the years. It's still security. We still have to figure out how we deal with security. We still have to figure out how we deal with compliance and everything else. And I think therefore, it's more and more important that we take these items more seriously. Also, based on the fact that when we look at it, how development and other things happen nowadays, it's, it's, everybody says it's like open source. It's great because everybody can look into the code. We, I think the last few years have shown us enough example that that's not necessarily solving all the issues, but it's also code and development has changed rapidly when we look at the Cloud Native approach, where it's far more about gluing the pieces together, versus the development pieces. When I was actually doing software development 25 years ago, and had to basically build my code because I didn't have that much internet access for it. So it has evolved, but even back then we had to deal with security and everything. >> Right. The focus on security is, is incredibly important, and the focus keeps growing as you mentioned. This is, guys, and I want to get your perspectives on this. We're going to start with John. This is the first time Cloud Native Security Con is its own event being extracted from, and amplified from KubeCon. John, I want to understand from your perspective, break down the event, what you see, what you've heard, and Cloud Native Security in general. What does this mean to companies? What does it mean to customers? Is this a reality? >> Well, I think that's the topic we want to discuss, and I think Yves background, you see the VMware certification, I love that. Because what VMware did with virtualization, was abstract that from server virtualization, kind of really changed the game on things, and you start to see Cloud Native kind of go that next level of how companies will be operating their business, not just digital transformation, as digital transformation goes to completion, it's total business transformation where IT is everywhere. And so you're starting to see the trends where, "Okay, that's happening." Now you're starting to see, that's Cloud Native Con, or KubeCon, AWS re:Invent, or whatever show, or whatever way you want to look at it. But in, in the past decade, past five years, security has always been front and center as almost a separate thing, and, in and of itself, but the same thing. So you're starting to see the breakout of security conversations around how to make things work. So a lot of operational conversations around what used to be DevOps makes infrastructure as code, and that was great, that fueled that. Then DevSecOps came. So the Cloud Native next level, is more application development at scale, developers driving the standards with developer first thinking, shifting left, I get all that. But down in the lower ends of the stack, you got real operational issues. DNS we've heard in the keynote, we heard about the Colonel, the Lennox Colonel. Things that need to be managed and taken care of at a security level. These are like, seem like in the weeds, but you're starting to see that happen. And the other thing that I think's real about Cloud Native Security Con that's going to be interesting to watch, is Amazon has pretty much canceled all their re:Invent like shows except for two; Re:Invent, which is their annual conference, and Re:Inforce, which is dedicated to securities. So Cloud Native, Linux, the Linux Foundation has now breaking out Cloud Native Con and KubeCon, and now Cloud Native Security Con. They can't call it KubeCon because it's not Kubernetes, but it's like security focus. I think this is the beginning of starting to see this new developer driving, developers driving the standards, and it has it implications, what used to be called IT ops, and that's like the VMwares of the world. You saw all the stuff that was not at developer focus, but more ops, becoming much more in the application. So I think, I think it's real. The question is where does it go? How fast does it develop? So to me, I think it's a real trend, and it's worthy of a breakout, but it's not yet clear of where the landing zone is for people to start doing it, how they get started, what are the best practices. Machine learning's going to be a big part of this. So to me it's totally cool, but I'm not yet seeing the beachhead. So that's kind of my take. >> Dave, our inventor and host of breaking analysis, what's your take? >> So when you, I think when you zoom out, there's some, there's a big macro change that's been going on. I think when you look back, let's say 10, 12 years ago, the, the need for speed far trumped the, the, the security aspect, the governance, the data privacy. It was like, "Yeah, the risks, they're not that great compared to our opportunity." That has completely changed because the risks are now so much higher. And so what's happening, I think there's a, there's a major effort amongst CIOs and CISOs to try to make security not a blocker because it use to be, it still is. "Okay, I got this great initiative." Eh, give it to the SecOps pros, and let them take it for a while before we can go to market. And so a huge challenge now is to simplify, automate, AI comes in, the whole supply chain security, so the, so the companies can not be facing so much friction. And that is non-trivial. I don't think we're anywhere close there, but I think the goal is by, within the next several years, we're going to be in a position, that security, we heard today, is, wasn't designed in to the initial internet protocols. It was bolted on. And so increasingly, the fundamental architecture of the internet, the Cloud, et cetera, is, is seeing designed in security, and, and that is an imperative, or else business is going to come to a grinding halt. >> Right. It's no longer, the bolt no longer works. Yves, what's your perspective on Cloud Native Security, where it stands today? What's in it for customers, whether we're talking about banks, or hospitals, or retailers, what do you think? >> I think when we, when we look at security in the, in the modern world, is we need to as, as Dave mentioned, we need to rethink how we apply it. Very often, security in the past has been always bolted on in the end. If we continue to do that, it'll become more and more difficult, because as companies evolve, and as companies want to bring products and software to market in a much faster and faster way, it's getting more and more difficult if we bolt on the security process at the end. It's like, developers build something and then someone checks security. That's not going to work any longer. Especially if we also consider now the changes in the industry. We had Stack Overflow over the last 10 years. If I would've had Stack Overflow 15, 20, what, 25 years ago when I was a developer, it would've changed a hell lot. Looking at it now, and looking at it what we had in the last few weeks, it's like where nearly all of my team members say is like finally I don't need any script kiddies anymore because I can't go to (indistinct) who writes the code for me. Which is on one end great, because it enables us to solve certain problems in a much higher pace. But the challenge with that is, if the people who just copy and past that code, don't understand the implications of that code, we have a much higher risk continuously. And what people thought was, is challenging with Stack Overflow. Imagine that something in one of these AI engines, is actually going ballistic, and it creates holes in nearly every one of these applications. And trust me, there will be enough developers who are going to use these tools to develop codes, the same as students in university are going to take this to write their essays and everything else. And so it's really important that every developer team basically has a security person within their team, and not a security at the end. So we build something, we check it, go through QA, and then it goes to security. Security needs to be at the forefront. And I think that's where we see Cloud Native Security Con, where we see AWS. I saw it during re:Invent already where they said is like, we have reinforced next year. I think this becomes more and more of a topic, and I think companies, as much as it is become a norm that you have a firewall and everything else, it needs to become a norm that when you are doing software development, and every development team needs to have a security person on that needs to be trained. >> I love that chat comment Dave, 'cause you and I were talking about this. And I think that is going to be the issue. Do we need security chat for the chat bot? And there's like a, like a recursive model there. The biases are built in. I think, and I think our interview with the Palo Alto Network's co-founder, Dave, when he talked about zero trust as a structured way to start things, but he was referencing that with Cloud, there's a chance to rethink or do a do-over in security. So, I think this is kind of to me, where this is all going. And I think you asked Pat Gelsinger what, year 2013, 2014, can, is security a do over? I think we're in that do over time. >> He said yes. >> He said yes. (laughing) He was right. But yeah, eight years later... But this is, how do you, zero trust gives you some structure, but how do you organize and redo security? Because to me, I think that's what's happening here. >> And John you heard, Zuk at Palo Alto Network said, "Yeah, the, the words security and architecture, they don't go together historically." And so it is a total, total retake. >> Well is that because there's too many tools out there and- >> Yeah. For sure. >> Yeah, well, first of all, a lot of hardware. And then yeah, a lot of tools. You even see IIOT and industry 40, you see IOT security coming up as another stove pipe, and that's not the right approach. And, and so- >> Well let me, let me ask you a question Dave, and Yves, if you don't mind. 'Cause I was just riffing on this yesterday about this. In the ML space, you're seeing the ML models, you're seeing proprietary models versus open source. Is security going to go down this proprietary security methods and open source? Because that's interesting, because the CNCF is run by the the Linux Foundation. So you can almost maybe see a model where there's more proprietary security methods than open source. Or is it, is that a non-issue? >> I would, I would, let me, if I, if I jump in here first, I think the last, especially last five or 10 years have clearly shown the, the whole and, and I invested early on in the, in the end 90s in several open source startups in the Bay area. So, I'm well behind the whole open source idea and, and mid (indistinct) and others back then several times. But the point is, I think what we have seen is open source is not in general, more secure or less secure, because code is too complex nowadays. You have millions of lines of code, and it's not that either one way or the other is going to solve it. The ways I think we are going to look at it is more is what's the role to market, because only because something is open source doesn't necessarily mean it's going to be available for everyone. And the same for proprietary source from that perspective, even though everybody mixes licensing and payments and all that all the time, but it doesn't necessarily have anything to do with it. But I think as we are going through it, and when we also look at the industry, security industry over the last 10 plus years has been primarily hardware focused. And a lot of these vendors have done a good business out of selling hardware boxes, putting software on top of it. Whereas in reality, those were still X86 standard boxes in the end. So it was not that we had specific security ethics or anything like that in there anymore. And so overall, the question of the market is going to change. And as we are looking into Cloud Native, think about someone like an AWS, do you really envision them to have a hardware box of every supplier in their data center, and that in every availability zone in every region? Same for Microsoft, same for Google, etc? So we need to have new ways on how we can apply security. And that applies both on the backend services, but also on the front end side. >> And if I, and if I could chime in, I think the, the good, I think the answer is, is, is no and yes. And what I mean by that is if you take, antivirus and known malware, I mean pretty much anybody today can, can solve that problem, it's the unknown malware. So I think the yes part of the answer is yes, it's, it's going to be proprietary, but in the sense we're going to use open source tooling, and then apply that in a proprietary way with, with specific algorithms and unique architectures that are going to solve problems. For example, XDR with, with unknown malware. So, and that's the, that's the hard part. As somebody said, I think this morning at the keynote, it's, it's all the stuff that, that the SecOps team couldn't find. That's the really hard part. >> (laughs) Well the question will be will, is the new IP, the ability to feed ChatGPT some magical spelled insertion query string that does the job, that's unique, that might be the new IP, the the question to ask. >> Well, that's what the hackers are going to do. And I, they're on offense. (John laughs) And the offense knows what play is coming. So, they're going to start. >> So guys, let's take this conversation up a level. I want to get your perspectives on what's in this for me as a customer? We know security is a board level conversation. We talk about this all the time. We also know that they're based on, I think David, was the conversations that you and I had, with Palo Alto Networks at Ignite in December. There's a, there's a lack of alignment between the executives and the board from a security perspective. When we talk about Cloud Native Security, we all talked about the value in that, what's in it for customers? I want to get your perspectives on should this be a board level conversation, and if so, how do you advise organizations, whether it is a hospital, or a bank, or an organization that is really affected by things like ransomware? How should they be thinking about this from an organizational perspective? >> Well, I'll start first, because we had this conversation during our Super Cloud event last month, and this comes up a lot. And this is, the CEO board level. Yes it is a board level conversation for security, as is application development as in terms of transforming their business to be competitive, not to be on the wrong side of history with this wave coming. So I think that's more of a management. But the issue is, they tell their people, "Go do it." And they're like, 'cause they get sold on the idea of, "Hey, won't you transform your business, and everything's going to be data driven, and machine learning's going to power your apps, get new customers, be profitable." "Oh, sign me up for that." When you have to implement this, it's really hard. And I think the core issue is, where are companies in their life cycle of the ability to execute and architect this thing properly as Dave said, Nick Zuk said, "You can't have architecture and security, you need platforms." So, I think the re-platforming, and the re-factoring of business is a big factor, and that's got to get down into the, the organizational shifts and the people to do it. So are there skills? Do I do a managed service? How do I architect it? Are there more services? Are there developers doing applications that are going to be more agile? So, this is not an easy thing. And to move a business from IT operations that is proven, to be positioned for this enablement, is just really difficult. And it's expensive. And if you screw it up, you could be, could be on the wrong side of things. So, to me, that's the big issue is, you sell the dream and then you got to implement it. And that's really difficult. >> Yves, give us your perspective on, based on John's comments, how do organizations shift so dramatically? There's a cultural element there as well, but there's also organizations that are, have competitive competitors in the rear view mirror, and there's time to waste. What are your thoughts on that? >> I think that's exactly the point. It's like, as an organization, you need to take the decision between the time, the risk, and all the other elements we have into this game. Because you can try to achieve 100% security, but that's exactly the same as trying to, to protect gold or anything else 100%. It's most likely not going to be from a risk perspective anyway sensible. And that's the same from a corporational perspective. When you look at building new internet services, or IOT services, or any kind of new shopping experience or whatever else, you need to balance out between the risks and the advantages out of it. And you also need to be accepting that you potentially on the way make mistakes, but then it's more important than ever that you are able to quickly fix any mistakes, and to adjust to anything what's happening in the market. Because as we are building all these new Cloud Native applications, and build up all these skill sets, one of the big scenarios is we are far more depending on individual building blocks. These building blocks come out of open source communities, which have a much different way. When we look back in software development, back then we had application servers from Oracle, Web Logic, whatsoever, they had a release cycles of every three to six months. As now we have to deal with open source, where sometimes release cycles are on a four week schedule, in between security patches. So you need to be much faster in adopting that, checking that, implementing that, getting things to work. So there is a security stretch from that perspective. There is a speech stretch on the other thing companies have to deal with, and on the other side it's always a measurement between the risk, and the security you can afford. Because reality is, you will not be 100% protected no matter what you do. So, you need to balance out what you as an organization can actually build on. But I think, coming back also to the point, it's on the bot level nowadays. It's like nearly every discussion we have with companies nowadays as they move into the Cloud, especially also here in Europe where for the last five years, it was always, it's like "It's data privacy." Data privacy is no longer, I mean, yes, for certain people, it's still the point, but for many more people it's like, "How protected is my data?" "What do we do in case of ransomware attack?" "What do we do in case of a denial of service?" All of these things become more vulnerable, where in the past you were discussing these things with a becking page, or, or like a stock exchange. They were, it's like, "What the hell is going to happen if we have a denial of service?" Now all of the sudden, this now affects nearly everyone in their storefronts and everything else, because everything is depending on it. >> Yeah, I think you're right on. You think about how cultural change occurs, it's bottom ups or, bottom up, top down or middle out. And what, what's happened with security is the people in the security team cared about it, they were the, everybody said, "Oh, it's their problem." And then it just did an end run to the board, kind of mid, early last decade. And then the board sort of pushed that down. And the line of business is realizing, "Holy cow. My business, my EBIT can be dramatically affected by this, so I care." Now it's this whole house, cultural team sport. I know it's sort of a, a cliche, but it, it's true. Everybody actually is beginning to care about security because the risks are now so high, and it's going to affect not only the bottom line of the company, the bottom line of the business, their job, it's, it's, it's virtually everywhere. It's a huge cultural shift that we're seeing. >> And that's a big challenge for organizations in any industry. And Yves, you talked about ransomware service. Every industry across the globe is vulnerable to this. But how can, maybe John, we'll start with you. How can Cloud Native Security help organizations if they're able to embrace it, operationally, culturally, dial down some of the vulnerabilities that just seem to keep growing? >> Well, I mean that's the big question. The breaches are, are critical. The governances also could be a way that anchors down growth. So I think the balance between the governance compliance piece of it is key, but making the developers faster and more productive is the key to me. And I think having the security paradigm where they're not blockers, as Dave said, is critical. So I love the whole shift left, but now that we have more data focused initiatives around how that, you can use data to understand the security issues, I think data and security are together, and I think there's a going to be a data operating system model emerging, where data and security will be almost one thing. And that will be set up by the security teams, and the data teams together. And that will feed guardrails into the developer environment. So the developer should feel no pain at all in doing this. So I think the best practice will end up being what we're seeing with supply chain, security, with making sure code's verified. And you're going to see the container, security side completely address has been, and KubeCon, we just, I asked Scott Johnson, the CEO of Docker, and I asked him directly, "Are you guys all tight on container security?" He said, yes, but other people are suggesting that's not true. There's a lot of issues with the container security. So, there's all kinds of areas where there's holes. So Cloud Native is cool on one hand, and very relevant, but if it's not shored up, it's going to be a problem. But I, so I think that's where the action will be, at the developer pipeline, in the containers, and the data. So, that will be very relevant, and if companies nail that, they'll be faster, they'll have better apps, and that'll be the differentiator. And again, if they don't on this next wave, they're going to be driftwood. >> Dave, how do they prevent becoming driftwood? >> Well, I think Cloud has had a huge impact. And a Cloud's by no means a panacea, but let's face it, it's dramatically improved a lot of companies security posture. Now there's still that shared responsibility. Even though an S3 bucket is encrypted, it's still your responsibility to make sure that it doesn't get decrypted by somebody who has access to it. So there are things like that, but to Yve's earlier point, that can be, that's done through software now, it's done through best practices. Those best practices can be shared. So the way you, you don't become driftwood, is you start to, you step back, rethink that security architecture as we were talking about earlier, take advantage of the Cloud, take advantage of Cloud Native, and all the, the rapid pace of innovation that's occurring there, and you don't use, it's called before, The audit is the last line of defense. That's no longer a check box item. "Oh yeah, we're in compliance." It's, this is a business imperative, and because we're going to reduce our expected loss and reduce our business risk. That's part of the business case today. >> Yeah. >> It's a huge, critically important part of the business case. Yves, question for you. If you're in an elevator with a CEO, a CFO, and a CISO, and they're talking about security and Cloud Native Security, what's your value proposition to them on a, on a say a 32nd elevator ride? >> Difficult story. I think at the moment, the most important part is, we need to get people to work together, and we need to train people to work more much better together. I think that's the overall most important part for all of these solutions, because in the end, security is always a person issue. If, we can have the best tools in the industry, as long as we don't get all of these teams to work together, then we have a problem. If the security team is always seen as the end of the solution to fix everything, that's not going to work because they always are the bad guys in the game. And so we need to bring the teams together. And once we have the teams work together, I think we have a far better track on, on maintaining security. >> John and Dave, I want to get your perspectives on what Yves just said. In all the experience that the two of you have as industry analysts here on "theCUBE," Wikibon, Siliconangle Media. How do you advise organizations to get those teams together? As Eve said, that alignment is critical, but John, we'll start with you, then Dave go to you. What's your advice for organizations that need to align those teams and really don't have a lot of time to wait to do it? >> (chuckling) That's a great question. I think, I think that's everyone pays hundreds of thousands of millions of dollars to get that advice from these consultants, organizations out there doing the transformations. But I think it comes down to personnel and commitment. I think if there's a C-level commitment to the effort, you'll see the institutional structure change. So you can see really getting behind it with their, with their wallet and their, and their support of either getting more personnel to support and assist, or manage services, or giving the power to the teams to execute and doing it in a way that, that's, that's well known and best practices. Start small, build out the pilots, build the platform, and then start getting it right. And I think that's the key. Not the magic wand, the old model of rolling out stuff in, in six month cycles. It's really, get the proof points, double down and change the culture, but also execute and have real metrics. And changing the architecture, like having more penetration tests as a service. Doing pen tests is like a joke now. So that doesn't make any sense. You got to have that built in almost every day, and every minute. So, these kinds of new techniques have to be implemented and have to be tried. So that's why these communities are growing. That's why I like what open source has been doing, and I like the open source as the place to have these conversations, because that's where the action will be for new stuff. And I think people will implement open source like they did before, but with different ways, better testing, better supply chain on the software side, verifying code. So, I see open source actually getting a tailwind from this, not a headwind. So, I'm bullish on the open source piece here on, on all levels, machine learning- >> Lisa, my answer is intramural sports. And it's 'cause I think it's cultural. And what I mean by that, is you take your your best and brightest security, and this is what frankly, a lot of CISOs do, an examples is Lena Smart, MongoDB. Take your best and brightest security pros, make them captains of the intramural teams, and pair them up with pods of individuals across the organization, which is most people who don't know anything about security, and put them together, so that they can, they, so that the folks that understand security can, can realize how little people know, what, what, what, how, what the worst practices that are out there in the reverse, how they can cross pollinate. And they do that on a regular basis, I know at Mongo and other companies. And that kind of cultural assimilation is a starting point for how you get security awareness up to your question around making it a team sport. >> Absolutely critical. Yves, I want to kind of wrap things with you. We've got a couple of minutes left. When you're really looking at the Cloud Native community, the growth of it, we talked about earlier in the program, Cloud Native Security Con being now extracted and elevated out of KubeCon, what are your thoughts on the groundswell that this community is generating around Cloud Native Security, the benefits that organizations will achieve from it? >> I think overall, when we have these securities conferences, or these security arms a bit spread out and separated out of the main conference, it helps to a certain degree, because especially in the security space, when you look at at other like black hat or white hat conferences and things like that in the past, although they were not focused on Cloud Native, a lot of these security folks didn't feel well taken care of in any of the other conferences because they were always these, it's like they are always blocking us, they're always making us problems, and all these kinds of things. Now that we really take the Cloud Native piece and the security piece together, or like AWS does it with re:Inforce, I think we will see more and more that people understand is that security is a permanent topic we need to cover, but we need to bring different people together, because security also has compliance and a lot of other components in there. So we will see at these conferences moving forward, also a different audience. It's not going to be only the Cloud Native developers. And if I see some of these security audiences, I can't really imagine them to really be at KubeCon because there is too much other things going on. And you couldn't really see much of that at re:Invent because re:Invent by itself has become a complete monster of a conference. It covers too many topics. And so having this very, very important security piece separated, also gives the opportunity, I think, that we can bring in the security people, but also have the type of board level discussions potentially, between the leaders of the industry, to also discuss on how we can evolve, how we can make things better, and how, how we can actually, yeah, evolve our industry for it. Because let's face it, that threat is not going to go away. It's, it's a business. And one of the last security conferences I was on, on the ransomware part, it was one of the topics someone said is like, "Look, currently on average, it takes a hacker group roughly around they said 15 to 20 K to break into a company, and they on average make 100K. It's a business, let's face it. And it's a business we don't like. And ethically, it's no discussion that this is not good, but that's something which is happening. People are making money with it. And as long as that's going to go on, and we have enough countries where these people can hide, it's going to stay and survive. And so, with that being said, it's important for us to really build an industry around this. But I also think it's good that we have separate conferences. In the past we had more the RSA conference, which tried to cover all of these areas. But that is not really fitting Cloud Native and everything else. So I think it's good that we have these new opportunities, the Cloud Native one, but also what AWS brings up for someone. >> Yves, you just nailed it. It just comes down to simple math. It's a fraction. Revenue over cost. And if you could increase the hacker's cost, increase the denominator, their ROI will go down. And that is the game. >> Great point, Dave. What I'm hearing guys, and we can talk about technology for days and days. I know all of you. But there's, there's a big component that, that the elevation of Cloud Native Security, on its own as standalone is critical, as is the people component. You guys all talked about that. We talked about the cultural change necessary for that. Hopefully what we're seeing with Cloud Native Security Con 23, this first event is going to give us more insight over the next couple of days, and the next months or so, as to how this elevation, and how the people can come together to really help organizations from a math perspective as, as Dave talked about, really dial down the risks there, understand more of the vulnerabilities so that ransomware as a service is not as lucrative as it is today. Guys, so much appreciate your time, really breaking down Cloud Native Security, the value in it from different perspectives, and what your thoughts are on where it's going. Thanks so much for your time. >> All right. Thanks. >> Thanks, Lisa. >> Thank you. >> Thanks, Yves. >> All right. For my guests, I'm Lisa Martin. You're watching theCUBE's day one coverage of Cloud Native Security Con 23. Thanks for watching. (rousing music)

Published Date : Feb 2 2023

SUMMARY :

the CEO of Comdivision Group, perspectives on the event We are in the business and the focus keeps and that's like the VMwares of the world. And so increasingly, the the bolt no longer works. and not a security at the end. And I think that is going to be the issue. Because to me, I think And John you heard, Zuk and that's not the right approach. because the CNCF is run by and all that all the time, that the SecOps team couldn't find. is the new IP, the ability to feed ChatGPT And the offense knows what play is coming. between the executives and the board and the people to do it. and there's time to waste. and the security you can afford. And the line of business is realizing, that just seem to keep growing? is the key to me. The audit is the last line of defense. of the business case. because in the end, security that the two of you have or giving the power to the teams so that the folks that the growth of it, and the security piece together, And that is the game. and how the people can come together All right. of Cloud Native Security Con 23.

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Yves Bergquist, USC | NAB Show 2017


 

>> Narrator: Live from Las Veags, it's theCube, Covering NAB 2017. Brought to you by HGST. >> Welcome back everybody, Jeff Frick here with theCube. We're at NAB 2017 with 100,000 of our closest friends. Talking all about media, entertainment and technology. The theme this year is MET, cause the technology is so mixed in with everything else that you can't separate it anymore. And we're really excited to do a deep dive into kind of the customer, or not the customer, excuse me, the consumer side of this whole world with Yves Bergquist. He's the project director, Data and Analytics Entertainment Technology Center at USC. So Yves welcome. >> Thank you, thanks for having me. >> So when I was doing some research on your segment, really interesting to see that you're involved very much in trying to figure out what people like to watch how they like to watch and get a bunch of data because now the choices for the consumers of media and entertainment are giant, like never before. >> Yeah. There's a, very very basic question that I think not a lot of people in media and entertainment can answer. Is that why are people watching your stuff? And they have sort of surface level answers, but there's ways that the content out there, that we watch, resonates cognitively with us, that is really important, is very fundamental in how we consume media and entertainment. And even the decision making of why we decide to go watch a show on Netflix, or play a mobile game, or watch a Youtube video. Why do we make these specific choices? What drives those choices? All these questions don't have a lot of really good answers right now, and that's where I, where we're focus all of our work at ETC. Is to really understand people's drive to entertain themselves or decisions to entertain themselves at a very deep level. And really understand how various narrative structures in film and trailers and brands and advertising resonate with people at a cognitive level. >> So it's pretty intersting, it really goes with the whole big data theme and the AI theme. Because now you can capture, collect, measure data in ways, and consumption in ways you couldn't ever do before. >> Yeah, that's a good point. So, you know, there's three things that are really impacting the media and entertainment industry and every industry, really. It's, number one, the ability to think in systems, right? We used to think about problems in a very sort of siloed manner, right, we think about a problem in isolation with other forces. Like we look at the flu in isolation with the environment that we're in, so like that. There's another way to look at things, in a more holistically, it's a system called systems thinking. And the ability to think of audiences as a system, just like your body's a system inside a system, right, is really revolutionizing the way we're looking at entertainment and media. The second thing thing is the availability of data, just there's an enormous amount of data out there. A lot of it is unstructured, but there's, the good thing about entertainment and media is that it drives passion and drives conversation. And anything that drives passion and conversations get very rich in data. And the third thing that is impacting the industry is machine living and AI. And the ability to really look at all of these data points across the system holistically in a very intelligent more semantic manner. And make sure that you're measuring the right things. For a very very long time the media and entertainment industry has been measuring the wrong things. And it's really now catching up very very fast and making sure that it's measuring the right things. For example, how do we measure how specific narrative structures in film resonate with people cognitively in a way that translates into the box office? Is there a specific character journey that resonates better in an action movie with males versus females. How does that matter for how a story's being told? Where do you innovate in script, right? Interesting point is the entertainment industry is very unique in that it has two major problems. Number one, its clients, its customers are absolute experts in the product. Because if you're 25 or 35, how many movies have you watched? Thousands of movies, right? So you're an expert in movies. >> Jeff: Certainly the ones you like. >> Exactly. If you're 25 you haven't bought hundreds or thousands of cars, right? So, but on the other hand the supplier of the content doesn't know as much of the customer as the customer knows about the product. So you have two problems. You have a really really really highly expert client, and, but you don't know a lot about that client as a studio, right, or a network or a media company. So that's very very unique distinct challenge that they're starting to get very very smart and very advanced in thinking about. >> The other thing is, that I see in the movie industry and I'm no expert by any stretch of the imagination but it seems like the compression pressure is huge. The budgets have grown to be giant. And the number of available weekends for your release are small. And the competition for attention and eyeballs around those weekends, it just seems to really have a really high kind of risk reward profile that's getting more and more extreme. And is that driving people more to kind of the known? Or is it just my perception that they're taking less risks on modifications from the script or modifications of kind of the norm especially around these big budget? I mean just the fact that you've got version 1,2,3,4,5,6, pick your favorite theme seems to be a trend that continues and gets even more, I mean Superman. How many Superman movies are there, or Spiderman? >> So you know, that's really interesting right? So the very natural tendency of the media and entertainment industry is when it doesn't know, as I was mentioning, it doesn't know as much as it could or should know about who its audience is. The tendency is then becomes to just take less and less risk in telling stories exactly the same way that's why you see a lot of really really formative very formulaic movies. What we're trying to do is, and the challenge with that is that, again you have an audience of experts and so if every single movie looks like the same one, look like the other one, you're going to have a problem. People aren't going to go see, going to go gravitate towards another kind of entertainment or some of your competitors. So you have to know where do you meet peoples expectations in a movie and where do you innovate? Deadpool is a really interesting example. Deadpool has the structure of a basic superhero movie but it has a lot of innovation underneath that. And so for the studios knowing where do you stick to the formula and where do you innovate in telling a story when you make a billion dollar movie, is going to become more and more interesting. Because if you innovate too much you're going to turn people off. If you don't innovate enough, you're going to turn people off. So we actually have some research looking at the mathematical definition of why we think certain things are interesting and certain things are not interesting so we can separate. These are the things you need in your movies, this is some aspects, if you go back to Deadpool, there's some aspects of Deadpool as a movie that are very traditional to the superhero genre. And a lot of other aspects that are very very innovative. So you have to innovate in certain areas and you have to no innovate areas. And that's a real challenge, and so that's why we're really applying our work to looking at narrative structure in storytelling at ETC is because that's where a lot of the revenue opportunities and the de-risking opportunities are. >> And it's interesting before we went live you were talking about thinking of storytelling and narrative as a little bit less art and a little bit more science in terms of of thinking at in terms of algorithms and algorithmically. Because there are patterns there, there is data there. So what does some of the data that you measure to get there? You mentioned earlier that in the past people were measuring the wrong thing. What are the right things to measure? What are some of the things you guys are measuring now? >> Yeah, so you know, it is still very much an art, right? It's making it, making art a little bit more optimal, and optimizing art is what we're doing, but it's, it will remain art for a very long time. I think for, and since we're at NAB, sort if in a broadcasting environment, I think a lot of the measurements and systems that have been in place for decades now are looking at demographics. And demographics, whether you're a male or female, Your age, your ethnicity, or your income, used to predict what you would watch. It doesn't do that anymore, and if you have kids, you know like me, you watch the same thing that they're watching, you're playing the same video games that they're playing. I think there's a new way to measure things more cognitively and semantically and neuroscience is starting to get into the issue of why do we think certain stories are more interesting or more appealing than others. Why do certain stories lead us to make actual decisions more than others? And so I think at a very very basic level you have to unpack this notion of why do people go see this movie? And it's a system, you know, that decision happens in a system where some of the system is demographics, demographics aren't going to go away they're still predictive to a certain extent. But it's also, you know, cast, it's also who has recommended this movie. And what are the systems of influence in driving certain people to see a movie? And all these things, and of course, what we're focusing on, which is storytelling and narrative structure and how that, sort of translates to making decisions to see this movie. A lot, you know, we're still in the infancy of measuring all of the system in a very scientific granular way, but we're making very very quick progress. And so even things like understanding the ecosystem of influence around why certain communities are influenced to go see certain movies by other communities and what happens there, right. So I'll give you an example, we did, we pulled months of data on Reddit about where supporters of Hillary Clinton and where supporters of Donald Trump would engage on that topic. Are they talking about that amongst each other or are they really going out there and trying to convince other people to vote for Trump or to vote for Hillary Clinton? And we saw some, two radically different patterns. So pattern number one, the Clinton people would mostly engage with each other on Reddit. So that's cool and that has very little value because you're not being an ambassador. On the other hand, the Trump people were engaging far outside of the Trump subReddit and trying to convince people to join the movement, to donate, to vote for Trump. So we think there's a model there that can be ported to the entertainment industry, where if your fans, if your fan base is mostly engaging with each other it has less value than if your fan base is really going out there and really trying to get other people excited about your movie. And why do certain people get excited and how do your fans, what argument do your fans use out there to convince others to go see your movie. All these things we're looking at, and it's brand new world now for media because of all of these data points. >> The systems conversation is so interesting because it's not only the system, but the individual. But it's like you said, it's all these systems of influence today. Look at the Yahoo reviews, the Rotten Tomato reviews, you know, what are there, Reddit, you know, as a system of influence, who would have ever thought? >> Yeah and we're getting it, we're going into a world very quickly, we're going to be able to understand entertainment and storytelling and narrative and it's cognitive power almost on a neural network base. In looking at what kind of neural network in our brains get fired when we are exposed to this type of character, or this type of storyline, or this type of narrative mechanics. And so this is a really exciting time. >> The other thing that's interesting, we talked again a little bit before we turned the cameras on, is about the trailers. Because that's kind of the story within the story. And depending on your objectives, and the budget, you know, they can make all kinds of number of trailers, in very different way, to approach or to target very specific audiences. I wonder if you can get into that a little bit. >> Yeah so, you know in the media and entertainment industry decisions have been made, and if you think about it it's amazing that the media and entertainment industry has made so much money, so I think it's a testament of the enormous creative talent that's involved. But, you know, especially for trailers a lot of the decisions about trailers are made sort of looking what's worked in the past in a very sort of haphazard way. There really isn't a lot of data and analytics and science applied to, hey what kind of trailer, what structure of trailer do we need to put out there in each channel for each target audience to get them really excited about the movie? Because there's many different ways you can present a movie, right, and we've seen, we've all seen many different types of trailers for many different types of movies. What we're doing, and nobody's really worried about hey let's analyze, for example, the pace, right, the edit cuts, the structure of the edits for the trailer and how that resonates with people. And now we have the ability to do that because people, you know, we will count views on YouTube for example, or there will be a way to measure how popular a trailer is. So what we're doing is we're just measuring everything that we can measure about a trailer. Is it a complete story? What is the percentage of the trailer is the main character in? What is the percentage of the trailer that the influence character is in? We're looking at cast. Does a trailer with Ben Affleck, you know, work better if Ben Affleck is a lot in the trailer, or not a lot in the trailer? And what kind of trailer types work better for specific genres, specific target audience, specific channels? So we're really unpacking that into a nice little spreadsheet. And measuring all the things that we can measure. And the thing about this is, if you think about the amount of money that's involved in making these decisions, you know if you're a studio and you're spending 3,4,5 billion dollars a year in marketing expense, and my work can make it even 10 percent more efficient, that's like half a billion dollars in savings. >> That's a real number. >> That's enormous right? So it's a really exciting time for media and entertainment because there are all these things on the horizon to help them make better decisions, more data driven decisions. And really free up creators, because if we can tell the people who tell the stories in film every, you can innovate so much more now because we've, we know that we've boiled it down to a science, and we know that in this, if you have these four or five things in your script, everywhere else you can innovate, go nuts. I think it's going to free up a lot of creative talent. We're going to see a lot more interesting movies out there. >> The other piece I think, I mean obviously a trailer for a movie's one thing, but take that little genre of creative that's purely built to drive behavior and that's a commercial. And I always joke with my kids, I watch a lot of sports, and there'll be a car ad and I'm like, just think if you're the poor guy that gets the assignment to make another car ad, I mean, how many car ads have been made, and you've got to think creatively. But the data that you're talking about, in terms of the narrative, what types of shots, the cutting, based on the demographic that you're trying to go after for that specific ad. That must be tremendously valuable information. >> Yeah it is really valuable. So you know, our philosophy is that everything is story. You're tie is a story, your haircut's a story, you're cereal's a story, your cars, everything. We make decisions based on the narratives that other other people tell us and that we tell ourselves about how to represent the world. Simply because the universe out there and the reality out there is too complex for our brains to really represent as it is, so we have to simplify, compress it into a set of a behavioral script that says, okay I'm, it's sort of an executive summary of their reality. And though that executive summary is a story. And so it's especially powerful in driving how what we buy and how we consume things. And so, I've build a platform that looks at, that extracts very very structured data from conversations about what is the narrative structure about a specific brand. You know, is it focused more on, you know,emotions? Is it focused more on ethics? Is it focused more on the, sort of the utility of the product? And trying to correlate that to look at what kind of narrative structure's around your brand? What kind of story around your brand, drives more sales? And so that's really really interesting, in sort of understanding, again, that cognitive relationship between stories and how efficient they are in driving specific behavior. That is exactly what my research is about. >> Yves, we could go on all day, but unfortunately we are out of time. So thank you for spending a few minutes and dropping by. Fascinating conversation. Alright, he's Yves Bergquist from USC, where all the film stuff's happening. I'm Jeff Frick, you're watching theCube. We'll be back NAB 2017 after this short break. Thanks for watching. (uptempo rock music)

Published Date : Apr 24 2017

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Brought to you by HGST. kind of the customer, or not the customer, excuse me, a bunch of data because now the choices And even the decision making of why we Because now you can capture, collect, measure And the ability to really look at of the customer as the customer knows about the product. And is that driving people more to kind of the known? And so for the studios knowing where do you stick What are some of the things you guys are measuring now? of measuring all of the system in a very scientific because it's not only the system, but the individual. And so this is a really exciting time. and the budget, you know, And the thing about this is, if you think about in film every, you can innovate so much more now in terms of the narrative, what types of shots, and the reality out there is too complex So thank you for spending a few minutes and dropping by.

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CUBE Insights Day 1 | CloudNativeSecurityCon 23


 

(upbeat music) >> Hey, everyone. Welcome back to theCUBE's day one coverage of Cloud Native SecurityCon 2023. This has been a great conversation that we've been able to be a part of today. Lisa Martin with John Furrier and Dave Vellante. Dave and John, I want to get your take on the conversations that we had today, starting with the keynote that we were able to see. What are your thoughts? We talked a lot about technology. We also talked a lot about people and culture. John, starting with you, what's the story here with this inaugural event? >> Well, first of all, there's two major threads. One is the breakout of a new event from CloudNativeCon/KubeCon, which is a very successful community and events that they do international and in North America. And that's not stopping. So that's going to be continuing to go great. This event is a breakout with an extreme focus on security and all things security around that ecosystem. And with extensions into the Linux Foundation. We heard Brian Behlendorf was on there from the Linux Foundation. So he was involved in Hyperledger. So not just Cloud Native, all things containers, Kubernetes, all things Linux Foundation as an open source. So, little bit more of a focus. So I like that piece of it. The other big thread on this story is what Dave and Yves were talking about on our panel we had earlier, which was the business model of security is real and that is absolutely happening. It's impacting business today. So you got this, let's build as fast as possible, let's retool, let's replatform, refactor and then the reality of the business imperative. To me, those are the two big high-order bits that are going on and that's the reality of this current situation. >> Dave, what are your top takeaways from today's day one inaugural coverage? >> Yeah, I would add a third leg of the stool to what John said and that's what we were talking about several times today about the security is a do-over. The Pat Gelsinger quote, from what was that, John, 2011, 2012? And that's right around the time that the cloud was hitting this steep part of the S-curve and do-over really has meant in looking back, leveraging cloud native tooling, and cloud native technologies, which are different than traditional security approaches because it has to take into account the unique characteristics of the cloud whether that's dynamic resource allocation, unlimited resources, microservices, containers. And while that has helped solve some problems it also brings new challenges. All these cloud native tools, securing this decentralized infrastructure that people are dealing with and really trying to relearn the security culture. And that's kind of where we are today. >> I think the other thing too that I had Dave is that was we get other guests on with a diverse opinion around foundational models with AI and machine learning. You're going to see a lot more things come in to accelerate the scale and automation piece of it. It is one thing that CloudNativeCon and KubeCon has shown us what the growth of cloud computing is is that containers Kubernetes and these new services are powering scale. And scale you're going to need to have automation and machine learning and AI will be a big part of that. So you start to see the new formation of stacks emerging. So foundational stacks is the machine learning and data apps are coming out. It's going to start to see more apps coming. So I think there's going to be so many new applications and services are going to emerge, and if you don't get your act together on the infrastructure side those apps will not be fully baked. >> And obviously that's a huge risk. Sorry, Dave, go ahead. >> No, that's okay. So there has to be hardware somewhere. You can't get away with no hardware. But increasingly the security architecture like everything else is, is software-defined and makes it a lot more flexible. And to the extent that practitioners and organizations can consolidate this myriad of tools that they have, that means they're going to have less trouble learning new skills, they're going to be able to spend more time focused and become more proficient on the tooling that is being applied. And you're seeing the same thing on the vendor side. You're seeing some of these large vendors, Palo Alto, certainly CrowdStrike and fundamental to their strategy is to pick off more and more and more of these areas in security and begin to consolidate them. And right now, that's a big theme amongst organizations. We know from the survey data that consolidating redundant vendors is the number one cost saving priority today. Along with, at a distant second, optimizing cloud costs, but consolidating redundant vendors there's nowhere where that's more prominent than in security. >> Dave, talk a little bit about that, you mentioned the practitioners and obviously this event bottoms up focused on the practitioners. It seems like they're really in the driver's seat now. With this being the inaugural Cloud Native SecurityCon, first time it's been pulled out of an elevated out of KubeCon as a focus, do you think this is about time that the practitioners are in the driver's seat? >> Well, they're certainly, I mean, we hear about all the tech layoffs. You're not laying off your top security pros and if you are, they're getting picked up very quickly. So I think from that standpoint, anybody who has deep security expertise is in the driver's seat. The problem is that driver's seat is pretty hairy and you got to have the stomach for it. I mean, these are technical heroes, if you will, on the front lines, literally saving the world from criminals and nation-states. And so yes, I think Lisa they have been in the driver's seat for a while, but it it takes a unique person to drive at those speeds. >> I mean, the thing too is that the cloud native world that we are living in comes from cloud computing. And if you look at this, what is a practitioner? There's multiple stakeholders that are being impacted and are vulnerable in the security front at many levels. You have application developers, you got IT market, you got security, infrastructure, and network and whatever. So all that old to new is happening. So if you look at IT, that market is massive. That's still not transformed yet to cloud. So you have companies out there literally fully exposed to ransomware. IT teams that are having practices that are antiquated and outdated. So security patching, I mean the blocking and tackling of the old securities, it's hard to even support that old environment. So in this transition from IT to cloud is changing everything. And so practitioners are impacted from the devs and the ones that get there faster and adopt the ways to make their business better, whether you call it modern technology and architectures, will be alive and hopefully thriving. So that's the challenge. And I think this security focus hits at the heart of the reality of business because like I said, they're under threats. >> I wanted to pick up too on, I thought Brian Behlendorf, he did a forward looking what could become the next problem that we really haven't addressed. He talked about generative AI, automating spearphishing and he flat out said the (indistinct) is not fixed. And so identity access management, again, a lot of different toolings. There's Microsoft, there's Okta, there's dozens of companies with different identity platforms that practitioners have to deal with. And then what he called free riders. So these are folks that go into the repos. They're open source repos, and they find vulnerabilities that developers aren't hopping on quickly. It's like, you remember Patch Tuesday. We still have Patch Tuesday. That meant Hacker Wednesday. It's kind of the same theme there going into these repos and finding areas where the practitioners, the developers aren't responding quickly enough. They just don't necessarily have the resources. And then regulations, public policy being out of alignment with what's really needed, saying, "Oh, you can't ship that fix outside of Germany." Or I'm just making this up, but outside of this region because of a law. And you could be as a developer personally liable for it. So again, while these practitioners are in the driver's seat, it's a hairy place to be. >> Dave, we didn't get the word supercloud in much on this event, did we? >> Well, I'm glad you brought that up because I think security is the big single, biggest challenge for supercloud, securing the supercloud with all the diversity of tooling across clouds and I think you brought something up in the first supercloud, John. You said, "Look, ultimately the cloud, the hyperscalers have to lean in. They are going to be the enablers of supercloud. They already are from an infrastructure standpoint, but they can solve this problem by working together. And I think there needs to be more industry collaboration. >> And I think the point there is that with security the trend will be, in my opinion, you'll see security being reborn in the cloud, around zero trust as structure, and move from an on-premise paradigm to fully cloud native. And you're seeing that in the network side, Dave, where people are going to each cloud and building stacks inside the clouds, hyperscaler clouds that are completely compatible end-to-end with on-premises. Not trying to force the cloud to be working with on-prem. They're completely refactoring as cloud native first. And again, that's developer first, that's data first, that's security first. So to me that's the tell sign. To me is if when you see that, that's good. >> And Lisa, I think the cultural conversation that you've brought into these discussions is super important because I've said many times, bad user behavior is going to trump good security every time. So that idea that the entire organization is responsible for security. You hear that all the time. Well, what does that mean? It doesn't mean I have to be a security expert, it just means I have to be smart. How many people actually use a VPN? >> So I think one of the things that I'm seeing with the cultural change is face-to-face problem solving is one, having remote teams is another. The skillset is big. And I think the culture of having these teams, Dave mentioned something about intramural sports, having the best people on the teams, from putting captains on the jersey of security folks is going to happen. I think you're going to see a lot more of that going on because there's so many areas to work on. You're going to start to see security embedded in all processes. >> Well, it needs to be and that level of shared responsibility is not trivial. That's across the organization. But they're also begs the question of the people problem. People are one of the biggest challenges with respect to security. Everyone has to be on board with this. It has to be coming from the top down, but also the bottom up at the same time. It's challenging to coordinate. >> Well, the training thing I think is going to solve itself in good time. And I think in the fullness of time, if I had to predict, you're going to see managed services being a big driver on the front end, and then as companies realize where their IP will be you'll see those managed service either be a core competency of their business and then still leverage. So I'm a big believer in managed services. So you're seeing Kubernetes, for instance, a lot of managed services. You'll start to see more, get the ball going, get that rolling, then build. So Dave mentioned bottoms up, middle out, that's how transformation happens. So I think managed services will win from here, but ultimately the business model stuff is so critical. >> I'm glad you brought up managed services and I want to add to that managed security service providers, because I saw a stat last year, 50% of organizations in the US don't even have a security operations team. So managed security service providers MSSPs are going to fill the gap, especially for small and midsize companies and for those larger companies that just need to augment and compliment their existing staff. And so those practitioners that we've been talking about, those really hardcore pros, they're going to go into these companies, some large, the big four, all have them. Smaller companies like Arctic Wolf are going to, I think, really play a key role in this decade. >> I want to get your opinion Dave on what you're hoping to see from this event as we've talked about the first inaugural standalone big focus here on security as a standalone. Obviously, it's a huge challenge. What are you hoping for this event to get groundswell from the community? What are you hoping to hear and see as we wrap up day one and go into day two? >> I always say events like this they're about educating, aspiring to action. And so the practitioners that are at this event I think, I used to say they're the technical heroes. So we know there's going to be another Log4j or a another SolarWinds. It's coming. And my hope is that when that happens, it's not an if, it's a when, that the industry, these practitioners are able to respond in a way that's safe and fast and agile and they're able to keep us protected, number one and number two, that they can actually figure out what happened in the long tail of still trying to clean it up is compressed. That's my hope or maybe it's a dream. >> I think day two tomorrow you're going to hear more supply chain, security. You're going to start to see them focus on sessions that target areas if within the CNCF KubeCon + CloudNativeCon area that need support around containers, clusters, around Kubernetes cluster. You're going to start to see them laser focus on cleaning up the house, if you will, if you can call it cleaning up or fixing what needs to get fixed or solved what needs to get solved on the cloud native front. That's going to be urgent. And again, supply chain software as Dave mentioned, free riders too, just using open source. So I think you'll see open source continue to grow, but there'll be an emphasis on verification and certification. And Docker has done a great job with that. You've seen what they've done with their business model over hundreds of millions of dollars in revenue from a pivot. Catch a few years earlier because they verify. So I think we're going to be in this verification blue check mark of code era, of code and software. Super important bill of materials. They call SBOMs, software bill of materials. People want to know what's in their software and that's going to be, again, another opportunity for machine learning and other things. So I'm optimistic that this is going to be a good focus. >> Good. I like that. I think that's one of the things thematically that we've heard today is optimism about what this community can generate in terms of today's point. The next Log4j is coming. We know it's not if, it's when, and all organizations need to be ready to Dave's point to act quickly with agility to dial down and not become the next headline. Nobody wants to be that. Guys, it's been fun working with you on this day one event. Looking forward to day two. Lisa Martin for Dave Vellante and John Furrier. You're watching theCUBE's day one coverage of Cloud Native SecurityCon '23. We'll see you tomorrow. (upbeat music)

Published Date : Feb 2 2023

SUMMARY :

to be a part of today. that are going on and that's the reality that the cloud was hitting So I think there's going to And obviously that's a huge risk. So there has to be hardware somewhere. that the practitioners is in the driver's seat. So all that old to new is happening. and he flat out said the And I think there needs to be So to me that's the tell sign. So that idea that the entire organization is going to happen. Everyone has to be on board with this. being a big driver on the front end, that just need to augment to get groundswell from the community? that the industry, these and that's going to be, and not become the next headline.

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