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Sri Vasireddy, REAN Cloud | AWS Public Sector Q1 2018


 

>> Announcer: Live from Washington, DC, it's CUBEConversations with John Furrier. (techy music playing) >> Welcome back everyone, here to a special CUBEConversation in Washington, DC. We're actually in Arlington, Virginia, at Amazon Web Services Public Sector Headquarters. We're here with Sri Vasireddy, who is with REAN Cloud and recently won a big award for $950 million for the Department of Defense contract to partner with Amazon Web Services, really kind of changing the game in the cloud space with Amazon, among other partners. Thanks for joining me today. >> Thank you. >> So, obviously we love cloud. I mean, we actually, we have all of our stuff in Amazon, so we're kind of a little bit biased, but we're open minded to any cloud that we don't provision any infrastructure, so we love the idea of horizontally disrupting markets. We're just kind of doing it on a media business. You're taking an approach with REAN Cloud that's different. What's different about what you guys are doing and why are you winning so much? >> Yeah, I mean, I guess that is, you know, the key word being disruption. You know, I'm hearing more and more as this news spreads out about why, you know, we've disrupted, so they're proven the disruption, and when I mean disruption, you know, I'll explain what the disruption, you know, we're creating in the service industry is if you take a typical, like a services company-- >> John: Mm-hm. >> They integrate products using people to integrate products to solve a problem, but in the cloud world you can create those integrations with programmatic or APIs, so we can create turnkey solutions. With that, what we're able to do is really sell outcome based. We go to the customer and say it's not time and material, it's not fixed price, it's pure outcome based. So, to give you an example, let's say if you went to a theme park and while you're on a ride somebody just takes a picture, and then after you're done with the ride they put a picture in front of you and say, "Do you want to buy this?" And if you don't buy it they throw it away, so we literally have the ability to create those outcomes on the fly like that, and that's the disruption because that kind of outcome based allows customers to meet their goals much quicker. So, one of the secrets to do that, if I can get this right, is you have to have a really software driven, data driven environment. >> Sri: Absolutely. >> So, that's fundamental, so I want to explore how you do that, and then what does it mean for the customers because what you're essentially doing is kind of giving a little predictive solution management to them. Say you want to connect to this service-- >> Sri: Yeah. >> Is that microservices, is this where it's going to be wired, take us through how that works, because there's tech involved. I'm not saying you don't want to throw anything away, but if it's digital (chuckling) what does it mean to turn it on or off, so is this what people are referring to with microservices and cloud? >> Yeah, so I'll get to the microservices part. The disruption, the way, you know... The innovation that we created is if you take 20 years ago, when you look at people transforming to the internet, right, so their first time they're going on the internet, at the time they were paying a HTML developer that would develop a webpage. >> Mm-hm. >> You know, hundreds of dollars an hour, right, and today high school kids can create their own webpages. That's the outcome focus, because the technology matured to a point where it auto-generates those HTML pages. So, fast forward 20 years, today people are looking for devops engineer as a talent, and whatever that devops engineer produces, we've figured out a way to outcome base. We can drag and drop and create my architectures and we are to produce that code, right. That's what makes us very unique. Now, coming to your question about microservices, when we are going to large customers we're taking this phased approach, right. First they will do lift and shift based-- >> John: Mm-hm. >> Move to cloud, which actually doesn't even give them a lot of their features. It doesn't give them better response. It doesn't optimize for cloud and give the benefits. Say they put in the effort to apply devops to become very responsive to customers. Say if I'm a bank I have my checking business and savings business, and each line of business got very efficient by using cloud, but they have not disrupted an industry because they have not created a platform across lines of business. >> John: Mm-hm. >> Right, so what they really need to do is to take these services they are providing across lines of business and create a platform of microservices. >> So, you basically provide an automation layer for things that are automated, but you allow glue to bring them together. >> Absolutely. >> That then kicks off microservices on top of it. >> Absolutely, right. >> So, very innovative, so you essentially, it's devops in a box. (laughing) >> That's it and what-- >> Or in the cloud. >> Yeah, what normally takes three years, so most of our customers when they tell this story they tell us, "Oh, that's five years down the road." So, we knock out three years off the mark, right. There are companies that, for example, DOD is one of our customers. >> Mm-hm. >> There are some other companies that have been working with DOD for the last two, three years and they have not been able to accomplish what we accomplished in three months. >> You guys see a more holistic approach. I can imagine just you basically break it down, automate it, put it in a library, use the overlay to drag and drop. >> Exactly, plug and play and that's it. >> So, question for you, so this makes sense in hardened environments like DOD, probably locked and solid, pretty solid but what about unknown, new processes. How do you guys look at that, do you take them as they come or use AI, so if you have unknown processes that can morph out of this, how do you deal with that use case? >> So, yeah, those unfortunately, you know, so what... There's this notion of co-creation-- >> John: Yeah. >> So, there's unknown processes where we put out best engineers is what drives to this commoditization or legos that-- >> So, you're always feeding the system with new, if you will, recipes. I use that word as more of a chef thing, but you know, more-- >> Sri: Exactly. >> Modules, if you will. >> Sri: Yeah. >> As a bit of an automated way, so it's really push button cloud. >> Absolutely. >> So, no integration, you don't have to hire coders to do anything. >> No. >> At best hit a rest API-- >> Sri: Yeah. >> Or initiate a microservice. >> Yeah, so what, I mean, the company started with Amazon.com as a, sorry Amazon Web Services as our first customer, and they retained us for software companies like Microsoft, SAP, and they went to Amazon and said, "We want to create a turnkey solution," like email as a solution, for example, for Microsoft, exchanging software. Email as a solution is spam filters plus, you know, four or five other things that we have to click button and launch, and Amazon, then we were servicing Amazon to create these turnkey solutions. >> So, talk about the DOD deal, because now this is interesting because I can see how they could like this. What does it mean for the customer, your customer, in this case the DOD, when you won this new contract was announced a couple days ago, how'd that go down? >> Yeah, so you know, I think we're super happy. Actually, again, 2010-- >> All your friends calling you and saying, "Hey, that $950 million check clear yet?" (laughing) That doesn't work that way, does it? >> It doesn't, it doesn't quite work that way, but although, you know, just some history, 10 years ago I had to choose between joining as a lead cloud architect for DISA versus first architect for Amazon Web Services, and I made the choice to go to Amazon Web Services, although I really loved servicing DOD because I think DOD's very mature in what you're calling microservices. >> John: Mm-hm. Back in the day, they had to be on the forefront of net-centric enterprise services, modern day microservices, because the Information Sharing Act required them to create so many services across the department, right, but there wasn't a technology like Amazon Web Services to make them so successful. >> John: Yeah. >> So, we're coming back now and we're able to do this, and I was with a company called MITRE at the time-- >> John: Yeah. >> And we, you know, I was the lead on the first infrastructure as a service BPA. If I compare to what that infrastructure as a service BPA was, the blanket purchase agreement, to what this OTA I think it's a night and day difference. >> What's OTA? >> OTA stands for other transaction agreements. >> Okay, got it. >> Which is how-- >> It's a contract thing. >> It's a contract thing, it's outside of federal acquisition regulation. >> Okay, got it. >> Which is beautiful, by the way, because unlike if you are doing such a deal, $950 million deal, probably companies that spend millions of dollars to write paper to win the deal, OTA's a little different. DIUx, who has the charter for the OTA, they need to find a real customer and a real problem to bring commercial entities and the commercial innovation to solve a theory problem, and then we have to prove ourselves. Thereabout, I'm told 29 companies competed and we, you know, we won the first phase, but there were two consequent phases where we have to provide our services, our platform, to the customer's satisfaction, and the OTA can only be the services we already provide. So, it's a very proven technology. >> John: Mm-hm. >> And as I see some of the social media responses, I look at those responses that people are talking about, you know, small companies winning this big deal and somebody was responding like, okay, we spent, you know, hundreds of millions on large companies, did nothing, and this small company already did a lot with $6 million. >> Well, that's the flattening of the world we're living in. You're doing with devops, you've automated away a lot of their inefficiencies. >> Absolutely, yeah. >> And this is really what cloud's about. That's the promise that you're getting to the DOD. >> Sri: Yeah, absolutely. >> So, the question for you is, okay, now as you go into this, and they could've added another $50 million just to get a nice billion dollar, get a unicorn feature in there, but congratulations. >> Sri: Thank you. >> You got to go in and automate. How do you roll this out, how big is the company, what are your plans, are you... Where do you go from here? >> Our company today is, you know, about 300 plus people, but we're not rolling this out on a people basis, obviously, right. You know, usually we have at least 10x more productivity than a normal company because especially servicing someone like DOD, it's very interesting because they do follow standards set by DISA. >> Mm-hm. >> So, what that means is if I'm building applications or microservices, which is a collection of instances, I have, DISA has something called STIG. You know, it's security guidelines, so everybody is using these STIG components. Now we create this drag and drop package of those components, and at that point it's variations of, you know, those components that you drag and drop and create, right, and the best thing is you get very consistent quality, secure, you know, deployment. >> I mean, you and I are on the same page on this whole devops valuation, and certainly Mark and Teresa wrote that seminal common about the 10x engineer. >> Sri: Yeah. >> This is really the scale we're talking about here. >> Sri: Absolutely. >> You know, so for the folks that don't get this, how do you explain to them that they, like what Oracle and IBM and the other guys are trying to do there. All the old processes are like they got stacks of binders of paper, they have their strategies to go win the deals, and then they're scratching their heads saying, "Why didn't we win?" What are they missing, what are the competitors that failed in the bid, what are they missing with cloud in your opinion? Is it the architecture, is it the automation, is it the microservices, or are they just missing the boat on the sales motion? >> Yeah, I think the biggest thing that people need to know is being on their toes. When Andy talks about being on the toes, when companies like Amazon at scale being on their toes, which means gone are those days where you can have roadmaps that you plan year, you know, year from now and you know, you do it, you're away from the customer by then, right, but if you're constantly focusing on the customer and innovating every day, right, we have a vision and a backlog. We don't have a roadmap, right. What we work on is what our next customer needs. >> John: Mm-hm. >> Right, and you're constantly servicing customers and you have stories to tell about customers being successful. >> What's your backlog look like? (laughing) >> Backlog could be a zillion things. Like what-- >> Features. >> Yeah, exactly. >> Feature requests or just whatever the customer might need. >> Feature requests, user stories, really understanding the why part of it. We try to emphasize the why of, you know, why you're doing and whose pain are you solving type of things, but the important thing is, you know, are we focusing on what matters to the customer next. >> How hard is multi-cloud to do, because if you take devops and you have this abstraction layer that you're providing on top of elastic resources, like say Amazon Web Services, when you start taking multi-cloud, isn't that just an API call or does it kind of change because you have, Amazon's got S3 and EC2 and a variety of other services, Azure and Google have their own file system. How hard is it code-based-wise to do what you're doing across multiple clouds? >> It's not at all difficult because every cloud has their infrastructure as code language, just like I talked about, you know, HTML to be generated to get a webpage. We use a technology called Terraform-- >> Mm-hm. >> That is inherently multi-cloud, so when we generate that cord I could change the provider and make it, you know, another cloud, right. >> Just a whole nother language conversion. >> Sri: A whole nother language, yes, exactly. >> So, you guys, do you have to do that heavy lifting upfront? >> Again, we don't, and it so happened that it will look at our platform that automates all these-- >> Yeah. >> The Amazon part of it grew so much because of what I just said. Like, the customer demand, even the enterprise customers that do have a multi-cloud strategy-- >> Mm-hm. >> You know, they end up more of what is good. >> Yeah. >> Sri: Right, so we end up building more of what is good. >> So, the lesson is, besides be on your toes, which I would agree with Andy on that one, is to be devops, automate, connect via APIs. >> Yeah. >> Anything else you would add to that? >> Devops is a, it's a principle of being very agile, experimenting in small batches, being very responsive to customers, right. It is all principles that, you know, that we embody and just call it devops, it's a culture. >> Managing partner of REAN Cloud. Sri, thanks so much for coming in. Congratulations on your $950 million, this close to a billion, almost, and congratulations on your success. Infrastructures, code, devops, going to the next level is all about automation and really making things connect and easily driven by software and data. It's theCUBE bringing you the data here in Washington, DC, here in Arlington, Virginia, AWS's Public Sector World Headquarters. I'm John Furrier, thanks for watching. (techy music playing)

Published Date : Feb 20 2018

SUMMARY :

it's CUBEConversations with John Furrier. to partner with Amazon Web Services, What's different about what you guys you know, the key word being disruption. So, to give you an example, let's say for the customers because what you're I'm not saying you don't want to throw anything away, The innovation that we created is if you take Now, coming to your question about microservices, Say they put in the effort to apply devops is to take these services they are providing So, you basically provide an automation layer So, very innovative, so you essentially, So, we knock out three years off the mark, right. what we accomplished in three months. I can imagine just you basically as they come or use AI, so if you have So, yeah, those unfortunately, you know, so what... but you know, more-- As a bit of an automated way, So, no integration, you don't have you know, four or five other things when you won this new contract was announced Yeah, so you know, I think we're super happy. and I made the choice to go to Amazon Web Services, Back in the day, they had to be on the forefront And we, you know, I was the lead on the first It's a contract thing, it's outside and the commercial innovation to solve a theory problem, we spent, you know, hundreds of millions Well, that's the flattening of the world we're living in. That's the promise that you're getting to the DOD. So, the question for you is, okay, the company, what are your plans, are you... Our company today is, you know, about 300 plus people, and the best thing is you get very consistent I mean, you and I are on the same page that failed in the bid, what are they and you know, you do it, you're away customers and you have stories to tell Like what-- We try to emphasize the why of, you know, because if you take devops and you have just like I talked about, you know, you know, another cloud, right. Like, the customer demand, even the enterprise So, the lesson is, besides be on your toes, It is all principles that, you know, that we It's theCUBE bringing you the data here

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Chad Whalen, Public Cloud, F5 & Barry Russell, AWS Marketplace and Service Catalog | AWS re:Invent


 

>> Narrator: Live from Las Vegas: It's theCUBE covering AWS reInvent 2017. Presented by AWS, Intel, and our ecosystem of partners. (techno music) >> Welcome back, everyone, we're live here in Las Vegas. 45,000 people here at Amazon Web Services reInvent. This is theCUBE's exclusive coverage. I'm John Furrier, my co-host Stu Miniman. Our next guests are Barry Russell, general manager and business development of Amazon Web Services marketplace, growing like a weed, and Chad Whalen, who is the global Vice President of Public Cloud for F5, guys, welcome back to theCUBE. Barry, welcome to theCUBE. >> Thank you. >> So, I mean, just, you can kinda see it now. Clear as day, no more, I mean, Andy says, "We're okay to be misunderstood." That quote, okay, no one's gonna misunderstand the Marketplace. >> Barry: I think it's pretty clear. >> You get in there, and you make money. It's pretty straightforward. >> Barry: Reducing a bunch of friction for customers. >> What's the current pitch, I mean, because this sounds like an easy sell at this point, what's the real benefits? Because, more of services are coming in. You got composability. What's the current state of the Marketplace? >> Yeah, you know, I think it's a couple of things. Uh, it's about selection and customer choice, so we've really grown the catalog, in terms of number of listings that are available and now more than 4200 listings in the catalog, and we announced three key features that we launched on Tuesday: AWS private link which enables SAS products to be run in a VPC. We announced Private Image Build that allows enterprise customers to run their own hardened OS underneath an image, and then we announced Enterprise Contract to reduce friction in the procurement process between large enterprise customers and software vendors. >> Okay, so I gotta ask, the AWS question: What was the working backwards document on this? Was it a main request from the customers? What was the main driver for some of these features because it sounds like they want to be cloud native, but, yet, they still gotta get that migration over, or was it something else, what was the driver? >> The driver was customer feedback. We went out, and we interviewed hundreds of customers over the last 12 months before we started building some of these features, and, without a doubt, they told us they wanted broader selection, broader deployment options, and to reduce friction around the contracting process, and then we just started building, and, over the course of the last nine to 10 months, that's what we've delivered. >> Awesome, all right, F5, you guys are in the Marketplace. You're partnered with AWS. What's your relationship with AWS, how's that going? >> Oh, I would say our relationship with AWS is fantastic. I mean, they're obviously the innovator in the Cloud space. Public Cloud is a strategic imperative for F5. They're at the vanguard of really the innovation of what's taking place in Public Cloud, and Marketplace is that fantastic medium to reach market, and, so, we really have the premise around meeting our customers how and when they want to be met. Marketplace is an excellent vehicle for us to do that, and we've enjoyed a lot of success with launch. >> How has your customers' consumption changed with the Cloud 'cause I can only imagine that, as they look at the mix of how they're gonna consume technology, they want some Cloud. How did you guys hone in on AWS? What was the real factor there? Was is acquisition of the technology? Was it the performance, what was some of the key things? >> You know, I think it's all about really reducing the friction in the process, right? Our customers are moving to the Cloud to have real-time agility and velocity in their business. What we get out of Marketplace is a fantastic set of options from a commercial construct. This solved the customer requirements. If it's going to be at development, we do it on a utility by the hour. When you start to go into production, we can do it in a subscription or a BYOL, so it's really about what application is there permanence and what's the best outcome for the customer, and we have all of that in front of us in multi-year agreements or otherwise leverage in this vehicle. >> So they're tailoring the products, basically. >> Absolutely. >> It sounds like customers are looking at this tailored model, whatever their needs are. They don't wanna be forced into a. >> Correct. >> Certain use case, they can just kind of mix and match. >> Yup, absolutely. >> Yeah, Barry, you know, think networking security have been spaces that I've seen really exploding in this ecosystem over the last couple a years. It, building off of what John was say, I mean, how much of it is custom stuff? You know, things that they're coming, working with Amazon versus just, you know, oh, it's the everything store where I can go get pieces? >> Well, we work with each vendor that lists in the catalog. We have a SA team, Solution Architect team, to work with them on the optimal architecture, be that an omni-based, API-based, and SAS-based, and then we give that vendor and their product development teams the ability to price those products in utility consumption model metered, for example, on the amount of data or band-width consumed, multi-year contracts that are publicly priced or negotiated behind the scenes. So, both in the innovation and the engineering and how the customer actually deploys the product, we innovate on pricing and consumption models to match those deployment options, and we give vendors, all vendors, that enter the catalog, whether they're open-source or commercial products, like F5, the option to use all of those features. >> Yeah, Chad, I think back to, you know, there was the wave of like software, you know, happening kind of networking and secured and everything, but, you know, you've always been in kind of the application delivery portion of this. How is Cloud accelerating your customers' journey and impacting how fast you need to change inside at F5? >> Yeah, that's a great question. I think that because Public Cloud is such a fantastic vehicle for our customers it was really customers-focused, right? So, when you work back from what the customer wants both in terms of how you orchestrate, how you automate, and then with the commercial construct is then they can use it in a best-fit application, and that's really the grounding point for us, and, when we get friction, any time you have a new medium there's going to be friction points and learning points. We've worked in concert with AWS, Marketplace in particular, about solving these ways, whether it's in private offers or custom negotiated offers specifically for customers to meet their needs from an economic and a delivery standpoint. >> I gotta ask the question 'cause it always pops into my head, especially at this reInvent, the pace of services being released, Lambda, Serverless, you can just see it coming. It's going to put more pressure under the hood for automation, that heavy lifting that's Dev Ops, as we know, right, so no new news there. The question is what does it mean for the Marketplace 'cause now you're gonna be under a lot of pressure to integrate a lot of these plumbing and or, abstracted away dev ops-like tools that developers don't wanna provision, so you have the automate so that seems like a challenge. How are you guys dealing with that? How do you make Lambda sing? How do you guys make this thing go smoother? >> Yeah, it's a really great question. I mean, one of the challenges that you get in, when you get into what I would say Cloud Sprawl, within an organization, is how do you maintain the governance and compliance of those workloads? And so we're really lookin' at it from that basis. We want to give as much flexibility into the model while still maintaining what was designed from the beginning, and so our customers wanna use the rules. They wanna have that portability into Public Cloud so they have the assurance. The underlying technologies are just the delivery vehicles, whether it's containers or Lambda or whatever in a server-less architecture, we're focused really on making sure that we have that ubiquity of posture across the asset wherever that asset is. >> Jeff: Makes your sources work together properly. >> Absolutely. >> Barry, what's the trends that you're seeing in the Marketplace? I mean, obviously, there's a lot of growth. Lot of data, and one of the things that I love about this reInvent is they're servicing this new playbook of, hey, use the data, your own data. We saw a new relic had a great report, Sumo Logic kind of report, that basically anonymizes the data, but they're using real data and Verner will talk about this at the keynote. What data can you share about the Marketplace that shows some trends that indicates or allows us to read the tea leaves of what's gonna happen next? >> Well, I think the customer growth stat that we shared, in terms of active monthly customers, we've gone from a hundred active monthly customers we announced last reInvent last year when we were here to now 160,000 active customers using the Marketplace, so we see steady growth. We see growth and adoption from the enterprise, and customers like Shell and Thomson Reuters, that we announced were part of Enterprise contracts on Tuesday, really beginning to think about using the Marketplace to go from traditional procurement moving to digital procurement model allows their IT organizations' dev ops teams to move much fast when pairing with services like a Kinesis, like an S3, like a Red Shift, when they're matching third party software with an AWS-native service. >> Jeff: Are you happy with things right now? Pretty much looking pretty good! >> I'm happy. >> Jeff: Middle of the fairway. >> I think it's been a fantastic show! (laughing) >> I'm happy, F5 has been a great partner of ours in the Marketplace, I'm a happy camper. >> Jeff: What's next? >> What's next? I think what's next for us next year is continuing to grow the Enterprise contract that we deployed, so we started with a small set of customers and vendors that participated to help us arrive at that contract that they both could use, and, I think that over the course of the next 12 months, we really need to think about the types of customers and vendors that enter that program. >> All right, Barry Russell and Chad Whalen with F5. Barry will be back on our next segment with another partner. A lot of partner goodness here. Amazon's ecosystem's exploding, and there's a lot of value to be had by all. That's theCUBE bringing you some content value on our third day live coverage. 45,000 people here this year at Amazon Webster's reInvent. More after this short break. I'm John Furrier with Stu Miniman. We'll be right back. (techno music)

Published Date : Nov 30 2017

SUMMARY :

It's theCUBE covering AWS reInvent 2017. and Chad Whalen, who is the global Vice President So, I mean, just, you can kinda see it now. You get in there, and you make money. What's the current state of the Marketplace? and now more than 4200 listings in the catalog, and, over the course of the last nine to 10 months, Awesome, all right, F5, you guys are in the Marketplace. and Marketplace is that fantastic medium to reach market, Was is acquisition of the technology? and we have all of that in front of us in multi-year this tailored model, whatever their needs are. Yeah, Barry, you know, think networking security like F5, the option to use all of those features. and secured and everything, but, you know, and that's really the grounding point for us, I gotta ask the question 'cause I mean, one of the challenges that you get in, Lot of data, and one of the things that I love the Marketplace to go from traditional procurement in the Marketplace, I'm a happy camper. that we deployed, so we started with a small set That's theCUBE bringing you some content value

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The Future of Multicloud Data Protection is Here FULL EPISODE V3


 

>>Prior to the pandemic, organizations were largely optimized for efficiency as the best path to bottom line profits. Many CIOs tell the cube privately that they were caught off guard by the degree to which their businesses required greater resiliency beyond their somewhat cumbersome disaster recovery processes. And the lack of that business resilience has actually cost firms because they were unable to respond to changing market forces. And certainly we've seen this dynamic with supply chain challenges and there's a little doubt. We're also seeing it in the area of cybersecurity generally, and data recovery. Specifically. Over the past 30 plus months, the rapid adoption of cloud to support remote workers and build in business resilience had the unintended consequences of expanding attack vectors, which brought an escalation of risk from cyber crime. Well, security in the public clouds is certainly world class. The result of multi-cloud has brought with it multiple shared responsibility models, multiple ways of implementing security policies across clouds and on-prem. >>And at the end of the day, more, not less complexity, but there's a positive side to this story. The good news is that public policy industry collaboration and technology innovation is moving fast to accelerate data protection and cybersecurity strategies with a focus on modernizing infrastructure, securing the digital supply chain, and very importantly, simplifying the integration of data protection and cybersecurity. Today there's heightened awareness that the world of data protection is not only an adjacency to, but it's becoming a fundamental component of cybersecurity strategies. In particular, in order to build more resilience into a business, data protection, people, technologies, and processes must be more tightly coordinated with security operations. Hello and welcome to the future of Multi-Cloud Data Protection Made Possible by Dell in collaboration with the Cube. My name is Dave Valante and I'll be your host today. In this segment, we welcome into the Cube, two senior executives from Dell who will share details on new technology announcements that directly address these challenges. >>Jeff Boudreaux is the president and general manager of Dell's Infrastructure Solutions Group, isg, and he's gonna share his perspectives on the market and the challenges he's hearing from customers. And we're gonna ask Jeff to double click on the messages that Dell is putting into the marketplace and give us his detailed point of view on what it means for customers. Now Jeff is gonna be joined by Travis Vhi. Travis is the senior Vice President of product management for ISG at Dell Technologies, and he's gonna give us details on the products that are being announced today and go into the hard news. Now, we're also gonna challenge our guests to explain why Dell's approach is unique and different in the marketplace. Thanks for being with us. Let's get right into it. We're here with Jeff Padro and Travis Behill. We're gonna dig into the details about Dell's big data protection announcement. Guys, good to see you. Thanks >>For coming in. Good to see you. Thank you for having us. >>You're very welcome. Right. Let's start off, Jeff, with a high level, you know, I'd like to talk about the customer, what challenges they're facing. You're talking to customers all the time, What are they telling you? >>Sure. As you know, we do, we spend a lot of time with our customers, specifically listening, learning, understanding their use cases, their pain points within their specific environments. They tell us a lot. Notice no surprise to any of us, that data is a key theme that they talk about. It's one of their most important, important assets. They need to extract more value from that data to fuel their business models, their innovation engines, their competitive edge. So they need to make sure that that data is accessible, it's secure in its recoverable, especially in today's world with the increased cyber attacks. >>Okay. So maybe we could get into some of those, those challenges. I mean, when, when you talk about things like data sprawl, what do you mean by that? What should people know? Sure. >>So for those big three themes, I'd say, you know, you have data sprawl, which is the big one, which is all about the massive amounts of data. It's the growth of that data, which is growing at an unprecedented rates. It's the gravity of that data and the reality of the multi-cloud sprawl. So stuff is just everywhere, right? Which increases that service a tax base for cyber criminals. >>And and by gravity you mean the data's there and people don't wanna move it. >>It's everywhere, right? And so when it lands someplace, I think edge, core or cloud, it's there and that's, it's something we have to help our customers with. >>Okay, so just it's nuanced cuz complexity has other layers. What, what are those >>Layers? Sure. When we talk to our customers, they tell us complexity is one of their big themes. And specifically it's around data complexity. We talked about that growth and gravity of the data. We talk about multi-cloud complexity and we talk about multi-cloud sprawl. So multiple vendors, multiple contracts, multiple tool chains, and none of those work together in this, you know, multi-cloud world. Then that drives their security complexity. So we talk about that increased attack surface, but this really drives a lot of operational complexity for their teams. Think about we're a lack consistency through everything. So people, process, tools, all that stuff, which is really wasting time and money for our customers. >>So how does that affect the cyber strategies and the, I mean, I've often said the ciso now they have this shared responsibility model, they have to do that across multiple clouds. Every cloud has its own security policies and, and frameworks and syntax. So maybe you could double click on your perspective on that. >>Sure. I'd say the big, you know, the big challenge customers have seen, it's really inadequate cyber resiliency. And specifically they're feeling, feeling very exposed. And today as the world with cyber tax being more and more sophisticated, if something goes wrong, it is a real challenge for them to get back up and running quickly. And that's why this is such a, a big topic for CEOs and businesses around the world. >>You know, it's funny, I said this in my open, I, I think that prior to the pandemic businesses were optimized for efficiency and now they're like, Wow, we have to actually put some headroom into the system to be more resilient. You know, I you hearing >>That? Yeah, we absolutely are. I mean, the customers really, they're asking us for help, right? It's one of the big things we're learning and hearing from them. And it's really about three things, one's about simplifying it, two, it's really helping them to extract more value from their data. And then the third big, big piece is ensuring their data is protected and recoverable regardless of where it is going back to that data gravity and that very, you know, the multicloud world just recently, I don't know if you've seen it, but the global data protected, excuse me, the global data protection index gdp. >>I, Yes. Jesus. Not to be confused with gdpr, >>Actually that was released today and confirms everything we just talked about around customer challenges, but also it highlights an importance of having a very cyber, a robust cyber resilient data protection strategy. >>Yeah, I haven't seen the latest, but I, I want to dig into it. I think this is, you've done this many, many years in a row. I like to look at the, the, the time series and see how things have changed. All right. At, at a high level, Jeff, can you kind of address why Dell and from your point of view is best suited? >>Sure. So we believe there's a better way or a better approach on how to handle this. We think Dell is uniquely positioned to help our customers as a one stop shop, if you will, for that cyber resilient multi-cloud data protection solution in needs. We take a modern, a simple and resilient approach, >>But what does that mean? What, what do you mean by modern? >>Sure. So modern, we talk about our software defined architecture, right? It's really designed to meet the needs not only of today, but really into the future. And we protect data across any cloud in any workload. So we have a proven track record doing this today. We have more than 1700 customers that trust us to protect them more than 14 exabytes of their data in the cloud today. >>Okay, so you said modern, simple and resilient. What, what do you mean by simple? Sure. >>We wanna provide simplicity everywhere, going back to helping with the complexity challenge, and that's from deployment to consumption to management and support. So our offers will deploy in minutes. They are easy to operate and use, and we support flexible consumption models for whatever the customer may desire. So traditional subscription or as a service. >>And when you, when you talk about resilient, I mean, I, I put forth that premise, but it's hard because people say, Well, that's gonna gonna cost us more. Well, it may, but you're gonna also reduce your, your risk. So how, what's your point of view on resilience? >>Yeah, I think it's, it's something all customers need. So we're gonna be providing a comprehensive and resilient portfolio of cyber solutions that are secured by design. We have some ver some unique capabilities in a combination of things like built in amenability, physical and logical isolation. We have intelligence built in with AI par recovery and just one, I guess fun fact for everybody is we have our cyber vault is the only solution in the industry that is endorsed by Sheltered Harbor that meets all the needs of the financial sector. >>So it's interesting when you think about the, the NIST framework for cyber security, it's all about about layers. You're sort of bringing that now to, to data protection, correct? Yeah. All right. In a minute we're gonna come back with Travis and dig into the news. We're gonna take a short break. Keep it right there. Okay. We're back with Jeff and Travis Vehill to dig deeper into the news. Guys, again, good to see you. Travis, if you could, maybe you, before we get into the news, can you set the business context for us? What's going on out there? >>Yeah, thanks for that question, Dave. To set a little bit of the context, when you look at the data protection market, Dell has been a leader in providing solutions to customers for going on nearly two decades now. We have tens of thousands of people using our appliances. We have multiple thousands of people using our latest modern simple power protect data managers software. And as Jeff mentioned, we have, you know, 1700 customers protecting 14 exabytes of data in the public clouds today. And that foundation gives us a unique vantage point. We talked to a lot of customers and they're really telling us three things. They want simple solutions, they want us to help them modernize and they want us to add as the highest priority, maintain that high degree of resiliency that they expect from our data protection solutions. So tho that's the backdrop to the news today. And, and as we go through the news, I think you'll, you'll agree that each of these announcements deliver on those pillars. And in particular today we're announcing the Power Protect data manager appliance. We are announcing power protect cyber recovery enhancements, and we are announcing enhancements to our Apex data storage >>Services. Okay, so three pieces. Let's, let's dig to that. It's interesting appliance, everybody wants software, but then you talk to customers and they're like, Well, we actually want appliances because we just wanna put it in and it works, right? Performs great. So, so what do we need to know about the appliance? What's the news there? Well, >>You know, part of the reason I gave you some of those stats to begin with is that we have at this strong foundation of, of experience, but also intellectual property components that we've taken that have been battle tested in the market. And we've put them together in a new simple integrated appliance that really combines the best of the target appliance capabilities we have with that modern simple software. And we've integrated it from the, you know, sort of taking all of those pieces, putting them together in a simple, easy to use and easy to scale interface for customers. >>So the premise that I've been putting forth for, you know, months now, probably well, well over a year, is that, that that data protection is becoming an extension of your, your cybersecurity strategies. So I'm interested in your perspective on cyber recovery. You, you have specific news that you have there? >>Yeah, you know, we, we are, in addition to simplifying things via the, the appliance, we are providing solutions for customers no matter where they're deploying. And cyber recovery, especially when it comes to cloud deployments, is an increasing area of interest and deployment that we see with our customers. So what we're announcing today is that we're expanding our cyber recovery services to be available in Google Cloud with this announcement. It means we're available in all three of the major clouds and it really provides customers the flexibility to secure their data no matter if they're running, you know, on premises in a colo at the edge in the public cloud. And the other nice thing about this, this announcement is that you have the ability to use Google Cloud as a cyber recovery vault that really allows customers to isolate critical data and they can recover that critical data from the vault back to on-premises or from that vault back to running their cyber cyber protection or their data protection solutions in the public cloud. >>I always invoke my, my favorite Matt Baker here. It's not a zero sum game, but this is a perfect example where there's opportunities for a company like Dell to partner with the public cloud provider. You've got capabilities that don't exist there. You've got the on-prem capabilities. We could talk about edge all day, but that's a different topic. Okay, so Mike, my other question Travis, is how does this all fit into Apex? We hear a lot about Apex as a service, it's sort of the new hot thing. What's happening there? What's the news around Apex? >>Yeah, we, we've seen incredible momentum with our Apex solutions since we introduced data protection options into them earlier this year. And we're really building on that momentum with this announcement being, you know, providing solutions that allow customers to consume flexibly. And so what we're announcing specifically is that we're expanding Apex data storage services to include a data protection option. And it's like with all Apex offers, it's a pay as you go solution really streamlines the process of customers purchasing, deploying, maintaining and managing their backup software. All a customer really needs to do is, you know, specify their base capacity, they specify their performance tier, they tell us do they want a a one year term or a three year term and we take it from there. We, we get them up and running so they can start deploying and consuming flexibly. And it's, as with many of our Apex solutions, it's a simple user experience all exposed through a unified Apex console. >>Okay. So it's you keeping it simple, like I think large, medium, small, you know, we hear a lot about t-shirt sizes. I I'm a big fan of that cuz you guys should be smart enough to figure out, you know, based on my workload, what I, what I need, how different is this? I wonder if you guys could, could, could address this. Jeff, maybe you can, >>You can start. Sure. I'll start and then pitch me, you know, Travis, you you jump in when I screw up here. So, awesome. So first I'd say we offer innovative multi-cloud data protection solutions. We provide that deliver performance, efficiency and scale that our customers demand and require. We support as Travis at all the major public clouds. We have a broad ecosystem of workload support and I guess the, the great news is we're up to 80% more cost effective than any of the competition. >>80%. 80%, That's a big number, right. Travis, what's your point of view on this? Yeah, >>I, I think number one, end to end data protection. We, we are that one stop shop that I talked about. Whether it's a simplified appliance, whether it's deployed in the cloud, whether it's at the edge, whether it's integrated appliances, target appliances, software, we have solutions that span the gamut as a service. I mentioned the Apex solution as well. So really we can, we can provide solutions that help support customers and protect them, any workload, any cloud, anywhere that data lives edge core to cloud. The other thing that we hear as a, as a, a big differentiator for Dell and, and Jeff touched on on this a little bit earlier, is our intelligent cyber resiliency. We have a unique combination in, in the market where we can offer immutability or protection against deletion as, as sort of that first line of defense. But we can also offer a second level of defense, which is isolation, talking, talking about data vaults or cyber vaults and cyber recovery. And the, at more importantly, the intelligence that goes around that vault. It can look at detecting cyber attacks, it can help customers speed time to recovery and really provides AI and ML to help early diagnosis of a cyber re attack and fast recovery should a cyber attack occur. And, and you know, if you look at customer adoption of that solution specifically in the clouds, we have over 1300 customers utilizing power protect cyber recovery. >>So I think it's fair to say that your, I mean your portfolio has obvious been a big differentiator whenever I talk to, you know, your finance team, Michael Dell, et cetera, that end to end capability that that, that your ability to manage throughout the supply chain. We actually just did a a, an event recently with you guys where you went into what you're doing to make infrastructure trusted. And so my take on that is you, in a lot of respects, you're shifting, you know, the client's burden to your r and d now they have a lot of work to do, so it's, it's not like they can go home and just relax, but, but that's a key part of the partnership that I see. Jeff, I wonder if you could give us the, the, the final thoughts. >>Sure. Dell has a long history of being a trusted partner with it, right? So we have unmatched capabilities. Going back to your point, we have the broadest portfolio, we have, you know, we're a leader in every category that we participate in. We have a broad deep breadth of portfolio. We have scale, we have innovation that is just unmatched within data protection itself. We are the trusted market leader, no if and or bots, we're number one for both data protection software in appliances per idc. And we would just name for the 17th consecutive time the leader in the, the Gartner Magic Quadrant. So bottom line is customers can count on Dell. >>Yeah, and I think again, we're seeing the evolution of, of data protection. It's not like the last 10 years, it's really becoming an adjacency and really a key component of your cyber strategy. I think those two parts of the organization are coming together. So guys, really appreciate your time. Thanks for Thank you sir. Thanks Dave. Travis, good to see you. All right, in a moment I'm gonna come right back and summarize what we learned today, what actions you can take for your business. You're watching the future of multi-cloud data protection made possible by Dell and collaboration with the cube, your leader in enterprise and emerging tech coverage right back >>In our data driven world. Protecting data has never been more critical to guard against everything from cyber incidents to unplanned outages. You need a cyber resilient, multi-cloud data protection strategy. >>It's not a matter of if you're gonna get hacked, it's a matter of when. And I wanna know that I can recover and continue to recover each day. >>It is important to have a cyber security and a cyber resiliency plan in place because the threat of cyber attack are imminent. >>Power protects. Data manager from Dell Technologies helps deliver the data protection and security confidence you would expect from a trusted partner and market leader. >>We chose Power Protect Data Manager because we've been a strategic partner with Dell Technologies for roughly 20 years now. Our partnership with Dell Technologists has provided us with the ability to scale and grow as we've transitioned from 10 billion in assets to 20 billion. >>With Power Protect Data Manager, you can enjoy exceptional ease of use to increase your efficiency and reduce costs. >>Got installed it by myself, learned it by myself with very intuitive >>While restoring a machine with Power Protect Data Manager is fast. We can fully manage Power Protect through the center. We can recover a whole machine in seconds. >>Data Manager offers innovation such as Transparent snapshots to simplify virtual machine backups and it goes beyond backup and restore to provide valuable insights and to protected data workloads and VMs. >>In our previous environment, it would take anywhere from three to six hours at night to do a single backup of each vm. Now we're backing up hourly and it takes two to three seconds with the transparent snapshots. >>With Power Protects Data Manager, you get the peace of mind knowing that your data is safe and available whenever you need it. >>Data is extremely important. We can't afford to lose any data. We need things just to work. >>Start your journey to modern data protection with Dell Power Protect Data manager. Visit dell.com/power Protect Data Manager. >>We put forth the premise in our introduction that the world's of data protection in cybersecurity must be more integrated. We said that data recovery strategies have to be built into security practices and procedures and by default this should include modern hardware and software. Now in addition to reviewing some of the challenges that customers face, which have been pretty well documented, we heard about new products that Dell Technologies is bringing to the marketplace that specifically address these customer concerns. There were three that we talked about today. First, the Power Protect Data Manager Appliance, which is an integrated system taking advantage of Dell's history in data protection, but adding new capabilities. And I want to come back to that in the moment. Second is Dell's Power Protect cyber recovery for Google Cloud platform. This rounds out the big three public cloud providers for Dell, which joins AWS and and Azure support. >>Now finally, Dell has made its target backup appliances available in Apex. You might recall earlier this year we saw the introduction from Dell of Apex backup services and then in May at Dell Technologies world, we heard about the introduction of Apex Cyber Recovery Services. And today Dell is making its most popular backup appliances available and Apex. Now I wanna come back to the Power Protect data manager appliance because it's a new integrated appliance. And I asked Dell off camera really what is so special about these new systems and what's really different from the competition because look, everyone offers some kind of integrated appliance. So I heard a number of items, Dell talked about simplicity and efficiency and containers and Kubernetes. So I kind of kept pushing and got to what I think is the heart of the matter in two really important areas. One is simplicity. >>Dell claims that customers can deploy the system in half the time relative to the competition. So we're talking minutes to deploy and of course that's gonna lead to much simpler management. And the second real difference I heard was backup and restore performance for VMware workloads. In particular, Dell has developed transparent snapshot capabilities to fundamentally change the way VMs are protected, which leads to faster backup and restores with less impact on virtual infrastructure. Dell believes this new development is unique in the market and claims that in its benchmarks the new appliance was able to back up 500 virtual machines in 47% less time compared to a leading competitor. Now this is based on Dell benchmarks, so hopefully these are things that you can explore in more detail with Dell to see if and how they apply to your business. So if you want more information, go to the data protectionPage@dell.com. You can find that at dell.com/data protection. And all the content here and other videos are available on demand@thecube.net. Check out our series on the blueprint for trusted infrastructure, it's related and has some additional information. And go to silicon angle.com for all the news and analysis related to these and other announcements. This is Dave Valante. Thanks for watching the future of multi-cloud protection made possible by Dell in collaboration with the Cube, your leader in enterprise and emerging tech coverage.

Published Date : Oct 28 2022

SUMMARY :

And the lack of that business And at the end of the day, more, not less complexity, Jeff Boudreaux is the president and general manager of Dell's Infrastructure Solutions Group, Good to see you. Let's start off, Jeff, with a high level, you know, I'd like to talk about the So they need to make sure that that data data sprawl, what do you mean by that? So for those big three themes, I'd say, you know, you have data sprawl, which is the big one, which is all about the massive amounts of it's something we have to help our customers with. What, what are those We talked about that growth and gravity of the data. So how does that affect the cyber strategies and the, And today as the world with cyber tax being more and more sophisticated, You know, it's funny, I said this in my open, I, I think that prior to the pandemic businesses that very, you know, the multicloud world just recently, I don't know if you've seen it, but the global data protected, Not to be confused with gdpr, Actually that was released today and confirms everything we just talked about around customer challenges, At, at a high level, Jeff, can you kind of address why Dell and from your point of view is best suited? We think Dell is uniquely positioned to help our customers as a one stop shop, if you will, It's really designed to meet the needs What, what do you mean by simple? We wanna provide simplicity everywhere, going back to helping with the complexity challenge, and that's from deployment So how, what's your point of view on resilience? Harbor that meets all the needs of the financial sector. So it's interesting when you think about the, the NIST framework for cyber security, it's all about about layers. the context, when you look at the data protection market, Dell has been a leader in providing solutions but then you talk to customers and they're like, Well, we actually want appliances because we just wanna put it in and it works, You know, part of the reason I gave you some of those stats to begin with is that we have at this strong foundation of, So the premise that I've been putting forth for, you know, months now, probably well, well over a year, it really provides customers the flexibility to secure their data no matter if they're running, you know, it's sort of the new hot thing. All a customer really needs to do is, you know, specify their base capacity, I I'm a big fan of that cuz you guys should be smart enough to figure out, you know, based on my workload, We support as Travis at all the major public clouds. Travis, what's your point of view on of that solution specifically in the clouds, So I think it's fair to say that your, I mean your portfolio has obvious been a big differentiator whenever I talk to, We are the trusted market leader, no if and or bots, we're number one for both data protection software in what we learned today, what actions you can take for your business. Protecting data has never been more critical to guard against that I can recover and continue to recover each day. It is important to have a cyber security and a cyber resiliency Data manager from Dell Technologies helps deliver the data protection and security We chose Power Protect Data Manager because we've been a strategic partner with With Power Protect Data Manager, you can enjoy exceptional ease of use to increase your efficiency We can fully manage Power Data Manager offers innovation such as Transparent snapshots to simplify virtual Now we're backing up hourly and it takes two to three seconds with the transparent With Power Protects Data Manager, you get the peace of mind knowing that your data is safe and available We need things just to work. Start your journey to modern data protection with Dell Power Protect Data manager. We put forth the premise in our introduction that the world's of data protection in cybersecurity So I kind of kept pushing and got to what I think is the heart of the matter in two really Dell claims that customers can deploy the system in half the time relative to the

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Andy Goldstein & Tushar Katarki, Red Hat | KubeCon + CloudNativeCon NA 2022


 

>>Hello everyone and welcome back to Motor City, Michigan. We're live from the Cube and my name is Savannah Peterson. Joined this afternoon with my co-host John Ferer. John, how you doing? Doing >>Great. This next segment's gonna be awesome about application modernization, scaling pluses. This is what's gonna, how are the next generation software revolution? It's gonna be >>Fun. You know, it's kind of been a theme of our day today is scale. And when we think about the complex orchestration platform that is Kubernetes, everyone wants to scale faster, quicker, more efficiently, and our guests are here to tell us all about that. Please welcome to Char and Andy, thank you so much for being here with us. You were on the Red Hat OpenShift team. Yeah. I suspect most of our audience is familiar, but just in case, let's give 'em a quick one-liner pitch so everyone's on the same page. Tell us about OpenShift. >>I, I'll take that one. OpenShift is our ES platform is our ES distribution. You can consume it as a self-managed platform or you can consume it as a managed service on on public clouds. And so we just call it all OpenShift. So it's basically Kubernetes, but you know, with a CNCF ecosystem around it to make things more easier. So maybe there's two >>Lights. So what does being at coupon mean for you? How does it feel to be here? What's your initial takes? >>Exciting. I'm having a fantastic time. I haven't been to coupon since San Diego, so it's great to be back in person and see old friends, make new friends, have hallway conversations. It's, it's great as an engineer trying to work in this ecosystem, just being able to, to be in the same place with these folks. >>And you gotta ask, before we came on camera, you're like, this is like my sixth co con. We were like, we're seven, you know, But that's a lot of co coupons. It >>Is, yes. I mean, so what, >>Yes. >>Take us status >>For sure. Where we are now. Compare and contrast co. Your first co con, just scope it out. What's the magnitude of change? If you had to put a pin on that, because there's a lot of new people coming in, they might not have seen where it's come from and how we got here is maybe not how we're gonna get to the next >>Level. I've seen it grow tremendously since the first one I went to, which I think was Austin several years ago. And what's great is seeing lots of new people interested in contributing and also seeing end users who are trying to figure out the best way to take advantage of this great ecosystem that we have. >>Awesome. And the project management side, you get the keys to the Kingdom with Red Hat OpenShift, which has been successful. Congratulations by the way. Thank you. We watched that grow and really position right on the wave. It's going great. What's the update on on the product? Kind of, you're in a good, good position right now. Yeah, >>No, we we're feeling good about it. It's all about our customers. Obviously the fact that, you know, we have thousands of customers using OpenShift as the cloud native platform, the container platform. We're very excited. The great thing about them is that, I mean you can go to like OpenShift Commons is kind of a user group that we run on the first day, like on Tuesday we ran. I mean you should see the number of just case studies that our customers went through there, you know? And it is fantastic to see that. I mean it's across so many different industries, across so many different use cases, which is very exciting. >>One of the things we've been reporting here in the Qla scene before, but here more important is just that if you take digital transformation to the, to its conclusion, the IT department and developers, they're not a department to serve the business. They are the business. Yes. That means that the developers are deciding things. Yeah. And running the business. Prove their code. Yeah. Okay. If that's, if that takes place, you gonna have scale. And we also said on many cubes, certainly at Red Hat Summit and other ones, the clouds are distributed computer, it's distributed computing. So you guys are focusing on this project, Andy, that you're working on kcp. >>Yes. >>Which is, I won't platform Kubernetes platform for >>Control >>Planes. Control planes. Yes. Take us through, what's the focus on why is that important and why is that relate to the mission of developers being in charge and large scale? >>Sure. So a lot of times when people are interested in developing on Kubernetes and running workloads, they need a cluster of course. And those are not cheap. It takes time, it takes money, it takes resources to get them. And so we're trying to make that faster and easier for, for end users and everybody involved. So with kcp, we've been able to take what looks like one normal Kubernetes and partition it. And so everybody gets a slice of it. You're an administrator in your little slice and you don't have to ask for permission to install new APIs and they don't conflict with anybody else's APIs. So we're really just trying to make it super fast and make it super flexible. So everybody is their own admin. >>So the developer basically looks at it as a resource blob. They can do whatever they want, but it's shared and provisioned. >>Yes. One option. It's like, it's like they have their own cluster, but you don't have to go through the process of actually provisioning a full >>Cluster. And what's the alternative? What's the what's, what's the, what's the benefit and what was the alternative to >>This? So the alternative, you spin up a full cluster, which you know, maybe that's three control plane nodes, you've got multiple workers, you've got a bunch of virtual machines or bare metal, or maybe you take, >>How much time does that take? Just ballpark. >>Anywhere from five minutes to an hour you can use cloud services. Yeah. Gke, E Ks and so on. >>Keep banging away. You're configuring. Yeah. >>Those are faster. Yeah. But it's still like, you still have to wait for that to happen and it costs money to do all of that too. >>Absolutely. And it's complex. Why do something that's been done, if there's a tool that can get you a couple steps down the path, which makes a ton of sense. Something that we think a lot when we're talking about scale. You mentioned earlier, Tohar, when we were chatting before the cams were alive, scale means a lot of different things. Can you dig in there a little bit? >>Yeah, I >>Mean, so when, when >>We talk about scale, >>We are talking about from a user perspective, we are talking about, you know, there are more users, there are more applications, there are more workloads, there are more services being run on Kubernetes now, right? So, and OpenShift. So, so that's one dimension of this scale. The other dimension of the scale is how do you manage all the underlying infrastructure, the clusters, the name spaces, and all the observability data, et cetera. So that's at least two levels of scale. And then obviously there's a third level of scale, which is, you know, there is scale across not just different clouds, but also from cloud to the edge. So there is that dimension of scale. So there are several dimensions of this scale. And the one that again, we are focused on here really is about, you know, this, the first one that I talk about is a user. And when I say user, it could be a developer, it could be an application architect, or it could be an application owner who wants to develop Kubernetes applications for Kubernetes and wants to publish those APIs, if you will, and make it discoverable and then somebody consumes it. So that's the scale we are talking about >>Here. What are some of the enterprise, you guys have a lot of customers, we've talked to you guys before many, many times and other subjects, Red Hat, I mean you guys have all the customers. Yeah. Enterprise, they've been there, done that. And you know, they're, they're savvy. Yeah. But the cloud is a whole nother ballgame. What are they thinking about? What's the psychology of the customer right now? Because now they have a lot of choices. Okay, we get it, we're gonna re-platform refactor apps, we'll keep some legacy on premises for whatever reasons. But cloud pretty much is gonna be the game. What's the mindset right now of the customer base? Where are they in their, in their psych? Not the executive, but more of the the operators or the developers? >>Yeah, so I mean, first of all, different customers are at different levels of maturity, I would say in this. They're all on a journey how I like to describe it. And in this journey, I mean, I see a customers who are really tip of the sphere. You know, they have containerized everything. They're cloud native, you know, they use best of tools, I mean automation, you know, complete automation, you know, quick deployment of applications and all, and life cycle of applications, et cetera. So that, that's kind of one end of this spectrum >>Advanced. Then >>The advances, you know, and, and I, you know, I don't, I don't have any specific numbers here, but I'd say there are quite a few of them. And we see that. And then there is kind of the middle who are, I would say, who are familiar with containers. They know what app modernization, what a cloud application means. They might have tried a few. So they are in the journey. They are kind of, they want to get there. They have some other kind of other issues, organizational or talent and so, so on and so forth. Kinds of issues to get there. And then there are definitely the quota, what I would call the lag arts still. And there's lots of them. But I think, you know, Covid has certainly accelerated a lot of that. I hear that. And there is definitely, you know, more, the psychology is definitely more towards what I would say public cloud. But I think where we are early also in the other trend that I see is kind of okay, public cloud great, right? So people are going there, but then there is the so-called edge also. Yeah. That is for various regions. You, you gotta have a kind of a regional presence, a edge presence. And that's kind of the next kind of thing taking off here. And we can talk more >>About it. Yeah, let's talk about that a little bit because I, as you know, as we know, we're very excited about Edge here at the Cube. Yeah. What types of trends are you seeing? Is that space emerges a little bit more firmly? >>Yeah, so I mean it's, I mean, so we, when we talk about Edge, you're talking about, you could talk about Edge as a, as a retail, I mean locations, right? >>Could be so many things edges everywhere. Everywhere, right? It's all around us. Quite literally. Even on the >>Scale. Exactly. In space too. You could, I mean, in fact you mentioned space. I was, I was going to >>Kinda, it's this world, >>My space actually Kubernetes and OpenShift running in space, believe it or not, you know, So, so that's the edge, right? So we have Industrial Edge, we have Telco Edge, we have a 5g, then we have, you know, automotive edge now and, and, and retail edge and, and more, right? So, and space, you know, So it's very exciting there. So the reason I tag back to that question that you asked earlier is that that's where customers are. So cloud is one thing, but now they gotta also think about how do I, whatever I do in the cloud, how do I bring it to the edge? Because that's where my end users are, my customers are, and my data is, right? So that's the, >>And I think Kubernetes has brought that attention to the laggards. We had the Laed Martin on yesterday, which is an incredible real example of Kubernetes at the edge. It's just incredible story. We covered it also wrote a story about it. So compelling. Cuz it makes it real. Yes. And Kubernetes is real. So then the question is developer productivity, okay, Things are starting to settle in. We've got KCP scaling clusters, things are happening. What about the tool chains? And how do I develop now I got scale of development, more code coming in. I mean, we are speculating that in the future there's so much code in open source that no one has to write code anymore. Yeah. At some point it's like this gluing things together. So the developers need to be productive. How are we gonna scale the developer equation and eliminate the, the complexity of tool chains and environments. Web assembly is super hyped up at this show. I don't know why, but sounds good. No one, no one can tell me why, but I can kind of connect the dots. But this is a big thing. >>Yeah. And it's fitting that you ask about like no code. So we've been working with our friends at Cross Plain and have integrated with kcp the ability to no code, take a whole bunch of configuration and say, I want a database. I want to be a, a provider of databases. I'm in an IT department, there's a bunch of developers, they don't wanna have to write code to create databases. So I can just take, take my configuration and make it available to them. And through some super cool new easy to use tools that we have as a developer, you can just say, please give me a database and you don't have to write any code. I don't have to write any code to maintain that database. I'm actually using community tooling out there to get that spun up. So there's a lot of opportunities out there. So >>That's ease of use check. What about a large enterprise that's got multiple tool chains and you start having security issues. Does that disrupt the tool chain capability? Like there's all those now weird examples emerging, not weird, but like real plumbing challenges. How do you guys see that evolving with Red >>Hat and Yeah, I mean, I mean, talking about that, right? The software, secure software supply chain is a huge concern for everyone after, especially some of the things that have happened in the past few >>Years. Massive team here at the show. Yeah. And just within the community, we're all a little more aware, I think, even than we were before. >>Before. Yeah. Yeah. And, and I think the, so to step back, I mean from, so, so it's not just even about, you know, run time vulnerability scanning, Oh, that's important, but that's not enough, right? So we are talking about, okay, how did that container, or how did that workload get there? What is that workload? What's the prominence of this workload? How did it get created? What is in it? You know, and what, what are, how do I make, make sure that there are no unsafe attack s there. And so that's the software supply chain. And where Red Hat is very heavily invested. And as you know, with re we kind of have roots in secure operating system. And rel one of the reasons why Rel, which is the foundation of everything we do at Red Hat, is because of security. So an OpenShift has always been secure out of the box with things like scc, rollbacks access control, we, which we added very early in the product. >>And now if you kind of bring that forward, you know, now we are talking about the complete software supply chain security. And this is really about right how from the moment the, the, the developer rights code and checks it into a gateway repository from there on, how do you build it? How do you secure it at each step of the process, how do you sign it? And we are investing and contributing to the community with things like cosign and six store, which is six store project. And so that secures the supply chain. And then you can use things like algo cd and then finally we can do it, deploy it onto the cluster itself. And then we have things like acs, which can do vulnerability scanning, which is a container security platform. >>I wanna thank you guys for coming on. I know Savannah's probably got a last question, but my last question is, could you guys each take a minute to answer why has Kubernetes been so successful today? What, what was the magic of Kubernetes that made it successful? Was it because no one forced it? Yes. Was it lightweight? Was it good timing, right place at the right time community? What's the main reason that Kubernetes is enabling all this, all this shift and goodness that's coming together, kind of defacto unifies people, the stacks, almost middleware markets coming around. Again, not to use that term middleware, but it feels like it's just about to explode. Yeah. Why is this so successful? I, >>I think, I mean, the shortest answer that I can give there really is, you know, as you heard the term, I think Satya Nala from Microsoft has used it. I don't know if he was the original person who pointed, but every company wants to be a software company or is a software company now. And that means that they want to develop stuff fast. They want to develop stuff at scale and develop at, in a cloud native way, right? You know, with the cloud. So that's, and, and Kubernetes came at the right time to address the cloud problem, especially across not just one public cloud or two public clouds, but across a whole bunch of public clouds and infrastructure as, and what we call the hybrid clouds. I think the ES is really exploded because of hybrid cloud, the need for hybrid cloud. >>And what's your take on the, the magic Kubernetes? What made it, what's making it so successful? >>I would agree also that it came about at the right time, but I would add that it has great extensibility and as developers we take it advantage of that every single day. And I think that the, the patterns that we use for developing are very consistent. And I think that consistency that came with Kubernetes, just, you have so many people who are familiar with it and so they can follow the same patterns, implement things similarly, and it's just a good fit for the way that we want to get our software out there and have, and have things operate. >>Keep it simple, stupid almost is that acronym, but the consistency and the de facto alignment Yes. Behind it just created a community. So, so then the question is, are the developers now setting the standards? That seems like that's the new way, right? I mean, >>I'd like to think so. >>So I mean hybrid, you, you're touching everything at scale and you also have mini shift as well, right? Which is taking a super macro micro shift. You ma micro shift. Oh yeah, yeah, exactly. It is a micro shift. That is, that is fantastic. There isn't a base you don't cover. You've spoken a lot about community and both of you have, and serving the community as well as your engagement with them from a, I mean, it's given that you're both leaders stepping back, how, how Community First is Red Hat and OpenShift as an organization when it comes to building the next products and, and developing. >>I'll take and, and I'm sure Andy is actually the community, so I'm sure he'll want to a lot of it. But I mean, right from the start, we have roots in open source. I'll keep it, you know, and, and, and certainly with es we were one of the original contributors to Kubernetes other than Google. So in some ways we think about as co-creators of es, they love that. And then, yeah, then we have added a lot of things in conjunction with the, I I talk about like SCC for Secure, which has become part security right now, which the community, we added things like our back and other what we thought were enterprise features needed because we actually wanted to build a product out of it and sell it to customers where our customers are enterprises. So we have worked with the community. Sometimes we have been ahead of the community and we have convinced the community. Sometimes the community has been ahead of us for other reasons. So it's been a great collaboration, which is I think the right thing to do. But Andy, as I said, >>Is the community well set too? Are well said. >>Yes, I agree with all of that. I spend most of my days thinking about how to interact with the community and engage with them. So the work that we're doing on kcp, we want it to be a community project and we want to involve as many people as we can. So it is a heavy focus for me and my team. And yeah, we we do >>It all the time. How's it going? How's the project going? You feel good >>About it? I do. It is, it started as an experiment or set of prototypes and has grown leaps and bounds from it's roots and it's, it's fantastic. Yeah. >>Controlled planes are hot data planes control planes. >>I >>Know, I love it. Making things work together horizontally scalable. Yeah. Sounds like cloud cloud native. >>Yeah. I mean, just to add to it, there are a couple of talks that on KCP at Con that our colleagues s Stephan Schemanski has, and I, I, I would urge people who have listening, if they have, just Google it, if you will, and you'll get them. And those are really awesome talks to get more about >>It. Oh yeah, no, and you can tell on GitHub that KCP really is a community project and how many people are participating. It's always fun to watch the action live to. Sure. Andy, thank you so much for being here with us, John. Wonderful questions this afternoon. And thank all of you for tuning in and listening to us here on the Cube Live from Detroit. I'm Savannah Peterson. Look forward to seeing you again very soon.

Published Date : Oct 27 2022

SUMMARY :

John, how you doing? This is what's gonna, how are the next generation software revolution? is familiar, but just in case, let's give 'em a quick one-liner pitch so everyone's on the same page. So it's basically Kubernetes, but you know, with a CNCF ecosystem around it to How does it feel to be here? I haven't been to coupon since San Diego, so it's great to be back in And you gotta ask, before we came on camera, you're like, this is like my sixth co con. I mean, so what, What's the magnitude of change? And what's great is seeing lots of new people interested in contributing And the project management side, you get the keys to the Kingdom with Red Hat OpenShift, I mean you should see the number of just case studies that our One of the things we've been reporting here in the Qla scene before, but here more important is just that if you mission of developers being in charge and large scale? And so we're trying to make that faster and easier for, So the developer basically looks at it as a resource blob. It's like, it's like they have their own cluster, but you don't have to go through the process What's the what's, what's the, what's the benefit and what was the alternative to How much time does that take? Anywhere from five minutes to an hour you can use cloud services. Yeah. do all of that too. Why do something that's been done, if there's a tool that can get you a couple steps down the And the one that again, we are focused And you know, they're, they're savvy. they use best of tools, I mean automation, you know, complete automation, And there is definitely, you know, more, the psychology Yeah, let's talk about that a little bit because I, as you know, as we know, we're very excited about Edge here at the Cube. Even on the You could, I mean, in fact you mentioned space. So the reason I tag back to So the developers need to be productive. And through some super cool new easy to use tools that we have as a How do you guys see that evolving with Red I think, even than we were before. And as you know, with re we kind of have roots in secure operating And so that secures the supply chain. I wanna thank you guys for coming on. I think, I mean, the shortest answer that I can give there really is, you know, the patterns that we use for developing are very consistent. Keep it simple, stupid almost is that acronym, but the consistency and the de facto alignment Yes. and serving the community as well as your engagement with them from a, it. But I mean, right from the start, we have roots in open source. Is the community well set too? So the work that we're doing on kcp, It all the time. I do. Yeah. And those are really awesome talks to get more about And thank all of you

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Stelio D'Alo & Raveesh Chugh, Zscaler | AWS Marketplace Seller Conference 2022


 

(upbeat electronic music) >> Welcome back to everyone, to "theCUBE's" coverage here in Seattle, Washington for Amazon Web Services Partner Marketplace Seller Conference, combining their partner network with Marketplace forming a new organization called AWS Partner Organization. This is "theCUBE" coverage. I'm John Furrier, your host. We've got great "Cube" alumni here from Zscaler, a very successful cloud company doing great work. Stelio D'Alo, senior director of cloud business development and Raveesh Chugh, VP of Public Cloud Partnerships at Zscaler. Welcome back to "theCUBE." Good to see you guys. Thanks for coming on. >> Thank you. >> Thanks having us, John. >> So we've been doing a lot of coverage of Zscaler, what a great success story. I mean, the numbers are great. The business performance, it's in the top two, three, one, two, three in all metrics on public companies, SaaS. So you guys, check. Good job. >> Yes, thank you. >> So you guys have done a good job. Now you're here, selling through the Marketplace. You guys are a world class performing company in cloud SaaS, so you're in the front lines doing well. Now, Marketplace is a procurement front end opportunity for people to buy. Hey, self-service, buy and put things together. Sounds novel, what a great concept. Great cloud life. >> Yes. >> You guys are participating and now sellers are coming together. The merger of the public, the partner network with Marketplace. It feels like this is a second act for AWS to go to the next level. They got their training wheels done with partners. Now they're going to the next level. What do you guys think about this? >> Well, I think you're right, John. I think it is very much something that is in keeping with the way AWS does business. Very Amazonian, they're working back from the customer. What we're seeing is, our customers and in general, the market is gravitating towards purchase mechanisms and route to market that just are lower friction. So in the same way that companies are going through their digital transformations now, really modernizing the way they host applications and they reach the internet. They're also modernizing on the purchasing side, which is super exciting, because we're all motivated to help customers with that agility. >> You know, it's fun to watch and again I'm being really candid and props to you guys as a company. Now, everyone else is kind of following that. Okay, lift and shift, check, doing some things. Now they go, whoa, I can really build on this. People are building their own apps for their companies. Going to build their own stuff. They're going to use piece parts. They're going to put it together in a really scalable way. That's the new normal. Okay, so now they go okay, I'm going to just buy through the market, I get purchasing power. So you guys have been a real leader with AWS. Can you share what you guys are doing in the Marketplace? I think you guys are a nice example of how to execute the Marketplace. Take us through. What are you guys offering there? What's the contract look like? Is it multi-pronged? What's the approach? What do customers get if they go to the marketplace for Zscaler? >> Yeah, so it's been a very exciting story and been a very pleasing one for us with AWS marketplace. We see a huge growth potentially. There are more than 350,000 customers that are actively buying through Marketplace today. We expect that number to grow to around a million customers by the next, I would say, five to ten years and we want to be part of this wave. We see AWS Marketplace to be a channel where not only our resalers or our channel partners can come and transact, but also our GSIs like Accenture want to transact through this channel. We are doing a lot, in terms of bringing new customers through Marketplace, who want to not only close their deals, but close it in the next few hours. That's the beauty of Marketplace, the agility, the flexibility in terms of pricing that it provides to ISVs like us. If a customer wants to delay their payments by a couple of quarters, Marketplace supports that. If a customer wants to do monthly payments, Marketplace supports that. We are seeing lot of customers, big customers, that have signed EDPs, enterprise discount plans with AWS. These are multi-year cloud commits coming to us and saying we can retire our EDPs with AWS if we transact your solution through AWS Marketplace. So what we have done, as of today, we have all of our production services enabled through AWS Marketplace. What that means for customers, they can now retire their EDPs by buying Zscaler products through AWS Marketplace and in return get the full benefit of maximizing their EDP commits with AWS. >> So you guys are fully committed, no toe on the water, as we heard. You guys are all in. >> Absolutely, that's exactly the way to put it. We're all in, all of our solutions are available in the marketplace. As you mentioned, we're a SaaS provider. So we're one of the vendors in the Marketplace that have SaaS solutions. So unlike a lot of customers and even the market in general, associate the Marketplace for historical reasons, the way it started with a lot of monthly subscriptions and just dipping your toe in it from a consumer perspective. Whereas we're doing multimillion dollar, multi-year SaaS contracts. So the most complicated kinds of transactions you'd normally associate with enterprise software, we're doing in very low friction ways. >> On the Zscaler side going in low friction. >> Yep, yeah, that's right. >> How about the customer experience? >> So it is primarily the the customer that experiences. >> Driving it? >> Yeah, they're driving it and it's because rather than traditional methods of going through paperwork, purchase orders- >> What are some of the things that customers are saying about this, bcause I see two benefits, I'll say that. The friction, it's a channel, okay, for Zscaler. Let's be clear, but now you have a customer who's got a lot of Amazon. They're a trusted partner too. So why wouldn't they want to have one point of contact to use their purchasing power and you guys are okay with that. >> We're absolutely okay with it. The reason being, we're still doing the transaction and we can do the transaction with our... We're a channel first company, so that's another important distinction of how people tend to think of the Marketplace. We go through channel. A lot of our transactions are with traditional channel partners and you'd be surprised the kinds of, even the Telcos, carrier providers, are starting to embrace Marketplace. So from a customer perspective, it's less paperwork, less legal work. >> Yeah, I'd love to get your reaction to something, because I think this highlights to me what we've been reporting on with "theCUBE" with super cloud and other trends that are different in a good way. Taking it to the next level and that is that if you look at Zscaler, SaaS, SaaS is self-service, the scale, there's efficiencies. Marketplace first started out as a self-service catalog, a website, you know, click and choose, but now it's a different. He calls it a supply chain, like the CICD pipeline of buying software. He mentions that, there's also services. He put the Channel partners can come in. The GSIs, global system integrators can come in. So it's more than just a catalog now. It's kind of self-service procurement more than it is just a catalog of buy stuff. >> Yes, so yeah, I feel CEOs, CSOs of today should understand what Marketplace brings to the bear in terms of different kinds of services or Zscaler solutions that they can acquire through Marketplace and other ISV solutions, for that matter. I feel like we are at a point, after the pandemic, where there'll be a lot of digital exploration and companies can do more in terms of not just Marketplace, but also including the channel partners as part of deals. So you talked about channel conflict. AWS addressed this by bringing a program called CPPO in the picture, Channel Partner Private Offers. What that does is, we are not only bringing all our channel partners into deals. For renewals as well, they're the partner of record and they get paid alongside with the customer. So AWS does all the heavy lifting, in terms of disbursements of payments to us, to the channel partner, so it's a win-win situation for all. >> I mean, private offers and co-sale has been very popular. >> It has been, and that is our bread and butter in the Marketplace. Again, we do primarily three year contracts and so private offers work super well. A nice thing for us as a vendor is it provides a great amount of flexibility. Private Offer gives you a lot of optionality, in terms of how the constructs of the deal and whether or not you're working with a partner, how the partner is utilizing as well to resell to the end user. So, we've always talked about AWS giving IT agility. This gives purchasing and finance business agility. >> Yeah, and I think this comes up a lot. I just noticed this happening a lot more, where you see dedicated sessions, not just on DevOps and all the goodies of the cloud, financial strategy. >> Yeah. >> Seeing a lot more conversation around how to operationalize the business transactions in the cloud. >> Absolutely. >> This is the new, I mean it's not new, it's been thrown around, but not at a tech conference. You don't see that. So I got to ask you guys, what's the message to the CISOs and executives watching the business people about Zscaler in the Marketplace? What should they be looking at? What is the pitch for Zscaler for the Marketplace buyer? >> So I would say that we are a cloud-delivered network security service. We have been in this game for more than a decade. We have years of early head start with lots of features and functionality versus our competitors. If customers were to move into AWS Cloud, they can get rid of their next-gen firewalls and just have all the traffic routed through our Zscaler internet access and use Zscaler private access for accessing their private applications. We feel we have done everything in our capacity, in terms of enabling customers through Marketplace and will continue to participate in more features and functionality that Marketplace has to offer. We would like these customers to take advantage of their EDPs as well as their retirement and spend for the multi-commit through AWS Marketplace. Learn about what we have to offer and how we can really expedite the motion for them, if they want to procure our solutions through Marketplace >> You know, we're seeing an ability for them to get more creative, more progressive in terms of the purchasing. We're also doing, we're really excited about the ability to serve multiple markets. So we've had an immense amount of success in commercial. We also are seeing increasing amount of public sector, US federal government agencies that want to procure this way as well for the same reasons. So there's a lot of innovation going on. >> So you have the FedRAMP going on, you got all those certifications. >> Exactly right. So we are the first cloud-native solution to provide IL5 ATO, as well as FedRAMP pie and we make that all available, GSA schedule pricing through the AWS Marketplace, again through FSIs and other resellers. >> Public private partnerships have been a big factor, having that span of capability. I got to ask you about, this is a cool conversation, because now you're like, okay, I'm selling through the Marketplace. Companies themselves are changing how they operate. They don't just buy software that we used to use. So general purpose, bundled stuff. Oh yeah, I'm buying this product, because this has got a great solution and I have to get forced to use this firewall, because I bought this over here. That's not how companies are architecting and developing their businesses. It's no longer buying IT. They're building their company digitally. They have to be the application. So they're not sitting around, saying hey, can I get a solution? They're building and architecting their solution. This is kind of like the new enterprise that no one's talking about. They kind of, got to do their own work. >> Yes. >> There's no general purpose solution that maps every company. So they got to pick the best piece parts and integrate them. >> Yes and I feel- >> Do you guys agree with that? >> Yeah, I agree with that and customers don't want to go for point solutions anymore. They want to go with a platform approach. They want go with a vendor that can not only cut down their vendors from multi-dozens to maybe a dozen or less and that's where, you know, we kind of have pivoted to the platform-centric approach, where we not only help customers with Cloud Network Security, but we also help customers with Cloud Native Application Protection Platform that we just recently launched. It's going by the name of the different elements, including Cloud Security Posture Management, Cloud Identity Event Management and so we are continuously doing more and more on the configuration and vulnerability side space. So if a customer has an AWS S3 bucket that is opened it can be detected and can be remediated. So all of those proactive steps we are taking, in terms of enhancing our portfolio, but we have come a long way as a company, as a platform that we have evolved in the Marketplace. >> What's the hottest product? >> The hottest product? >> In Marketplace right now. >> Well, the fastest growing products include our digital experience products and we have new Cloud Protection. So we've got Posture and Workload Protection as well and those are the fastest growing. For AWS customers a strong affinity also for ZPA, which provides you zero trust access to your workloads on AWS. So those are all the most popular in Marketplace. >> Yeah. >> So I would like to add that we recently launched and this has been a few years, a couple of years. We launched a product called Zscaler Digital X, the ZDX. >> Mm-hmm. >> What that product does is, let's say you're making a Zoom call and your WiFi network is laggy or it's a Zoom server that's laggy. It kind of detects where is the problem and it further tells the IT department you need to fix either the server on which Zoom is running, or fix your home network. So that is the beauty of the product. So I think we are seeing massive growth with some of our new editions in the portfolio, which is a long time coming. >> Yeah and certainly a lot of growth opportunities for you guys, as you come in. Where do you see Zscaler's big growth coming from product-wise? What's the big push? Actually, this is great upside for you here. >> Yeah. >> On the go to market side. Where's the big growth for Zscaler right now? So I think we are focused as a company on zero trust architecture. We want to securely connect users to apps, apps to apps, workloads to workloads and machines to machines. We want to give customers an experience where they have direct access to the apps that's hidden from the outside world and they can securely connect to the apps in a very succinct fashion. The user experience is second to none. A lot of customers use us on the Microsoft Office 365 side, where they see a lag in connecting to Microsoft Office 365 directly. They use the IE service to securely connect. >> Yeah, latency kills. >> Microsoft Office 365. >> Latency kills, as we always say, you know and security, you got to look at the pattern, you want to see that data. >> Yeah, and emerging use cases, there is an immense amount of white space and upside for us as well in emerging use cases, like OT, 5G, IOT. >> Yeah. >> Federal government, DOD. >> Oh god, tactical edge government. >> Security at the edge, absolutely, yeah. >> Where's the big edge? What's the edge challenge right now, if you have to put your finger on the edge, because right now that's the hot area, we're watching that. It's going to be highly contested. It's not yet clear, I mean certainly hybrid is the operating model, cloud, distributing, computing, but edge has got unique things that you can't really point to on premises that's the same. It's highly dynamic, you need high bandwidth, low latency, compute at the edge. The data has to be processed right there. What's the big thing at the edge right now? >> Well, so that's probably an emerging answer. I mean, we're working with our customers, they're inventing and they're kind of finding the use cases for those edge, but one of the good things about Zscaler is that we are able to, we've got low latency at the edge. We're able to work as a computer at the edge. We work on Outpost, Snowball, Snowcone, the Snow devices. So we can be wherever our customers need us. Mobile devices, there are a lot of applications where we've got to be either on embedded devices, on tractors, providing security for those IOT devices. So we're pretty comfortable with where we are being the- >> So that's why you guys are financially doing so well, performance wise. I got to ask you though, because I think that brings up the great point. If this is why I like the Marketplace, if I'm a customer, the edge is highly dynamic. It's changing all the time. I don't want to wait to buy something. If I got my solution architects on a product, I need to know I'm going to have zero trust built in and I need to push the button on Zscaler. I don't want to wait. So how does the procurement side impact? What have you guys seen? Share your thoughts on how Marketplace is working from the procurement standpoint, because it seems to me to be fast. Is that right, or is it still slow on their side? On the buyer side, because this to me would be a benefit to developers, if we say, hey, the procurement can just go really fast. I don't want to go through a bunch of PO approvals or slow meetings. >> It can be, that manifests itself in several ways, John. It can be, for instance, somebody wants to do a POC and traditionally you could take any amount of time to get budget approval, take it through. What if you had a pre-approved cloud budget and that was spent primarily through AWS Marketplace, because it's consolidated data on your AWS invoice. The ability to purchase a POC on the Marketplace could be done literally within minutes of the decision being made to go forward with it. So that's kind of a front end, you know, early stage use case. We've got examples we didn't talk about on our recent earnings call of how we have helped customers bring in their procurement with large million dollar, multimillion dollar deals. Even when a resaler's been involved, one of our resaler partners. Being able to accelerate deals, because there's so much less legal work and traditional bureaucratic effort. >> Agility. >> That agility purchasing process has allowed our customers to pull into the quarter, or the end of month, or end of quarter for them, deals that would've otherwise not been able to be done. >> So this is a great example of where you can set policy and kind of create some guard rails around innovation and integration deals, knowing if it's something that the edge is happening, say okay, here's some budget. We approved it, or Amazon gives credits and partnership going on. Then I'd say, hey, well green light this, not to exceed a million dollars, or whatever number in their range and then let people have the freedom to execute. >> You're absolutely right, so from the purchasing side, it does give them that agility. It eliminates a lot of the processes that would push out a purchase in actual execution past when the business decision is made and quite frankly, to be honest, AWS has been very accommodative. They're a great partner. They've invested a lot in Marketplace, Marketplace programs, to help customers do the right thing and do it more quickly as well as vendors like us to help our customers make the decisions they need to. >> Rising tide, a rising tide floats all boats and you guys are a great example of an independent company. Highly successful on your own. >> Yep. >> Certainly the numbers are clear. Wall Street loves Zscaler and economics are great. >> Our customer CSAT numbers are off the scale as well. >> Customers are great and now you've got the Marketplace. This is again, a new normal. A new kind of ecosystem is developing where it's not like the old monolithic ecosystems. The value creation and extraction is happening differently now. It's kind of interesting. >> Yes and I feel we have a long way to go, but what I can tell you is that Zscaler is in this for the long run. We are seeing some of the competitors erupt in the space as well, but they have a long way to go. What we have built requires years worth of R&D and features and thousands of customer's use cases which kind of lead to something what Zscaler has come up with today. What we have is very unique and is going to continuously be an innovation in the market in the years to come. In terms of being more cloud-savvy or more cloud-focused or more cloud-native than what the market has seen so far in the form of next-gen firewalls. >> I know you guys have got a lot of AI work. We've had many conversations with Howie over there. Great stuff and really appreciate you guys participating in our super cloud event we had and we'll see more of that where we're talking about the next generation clouds, really enabling that new disruptive, open-spanning capabilities across multiple environments to run cloud-native modern applications at scale and secure. Appreciate your time to come on "theCUBE". >> Thank you. >> Thank you very much. >> Thanks for having us. >> Thanks, I totally appreciate it. Zscaler, leading company here on "theCUBE" talking about their relationship with Marketplace as they continue to grow and succeed as technology goes to the next level in the cloud. Of course "theCUBE's" covering it here in Seattle. I'm John Furrier, your host. Thanks for watching. (peaceful electronic music)

Published Date : Sep 28 2022

SUMMARY :

Good to see you guys. I mean, the numbers are great. So you guys have done a good job. The merger of the public, So in the same way that companies and props to you guys as a company. and in return get the full benefit So you guys are fully committed, and even the market in general, On the Zscaler side So it is primarily the the customer What are some of the things and we can do the transaction with our... and that is that if you So AWS does all the heavy lifting, I mean, private offers and in terms of how the constructs of the deal the goodies of the cloud, in the cloud. So I got to ask you guys, and just have all the traffic routed in terms of the purchasing. So you have the FedRAMP going on, and we make that all available, This is kind of like the new enterprise So they got to pick the best evolved in the Marketplace. Well, the fastest growing products Zscaler Digital X, the ZDX. So that is the beauty of the product. What's the big push? On the go to market side. and security, you got Yeah, and emerging use cases, on premises that's the same. but one of the good things about Zscaler and I need to push the button on Zscaler. of the decision being made or the end of month, or the freedom to execute. It eliminates a lot of the processes and you guys are a great example Certainly the numbers are clear. are off the scale as well. It's kind of interesting. and is going to continuously the next generation clouds, next level in the cloud.

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8 Stelio D'Alo & Raveesh Chugh, Zscaler | AWS Marketplace Seller Conference 2022


 

(upbeat electronic music) >> Welcome back to everyone, to "theCUBE's" coverage here in Seattle, Washington for Amazon Web Services Partner Marketplace Seller Conference, combining their partner network with Marketplace forming a new organization called AWS Partner Organization. This is "theCUBE" coverage. I'm John Furrier, your host. We've got great "Cube" alumni here from Zscaler, a very successful cloud company doing great work. Stelio D'Alo, senior director of cloud business development and Raveesh Chugh, VP of Public Cloud Partnerships at Zscaler. Welcome back to "theCUBE." Good to see you guys. Thanks for coming on. >> Thank you. >> Thanks having us, John. >> So we've been doing a lot of coverage of Zscaler, what a great success story. I mean, the numbers are great. The business performance, it's in the top two, three, one, two, three in all metrics on public companies, SaaS. So you guys, check. Good job. >> Yes, thank you. >> So you guys have done a good job. Now you're here, selling through the Marketplace. You guys are a world class performing company in cloud SaaS, so you're in the front lines doing well. Now, Marketplace is a procurement front end opportunity for people to buy. Hey, self-service, buy and put things together. Sounds novel, what a great concept. Great cloud life. >> Yes. >> You guys are participating and now sellers are coming together. The merger of the public, the partner network with Marketplace. It feels like this is a second act for AWS to go to the next level. They got their training wheels done with partners. Now they're going to the next level. What do you guys think about this? >> Well, I think you're right, John. I think it is very much something that is in keeping with the way AWS does business. Very Amazonian, they're working back from the customer. What we're seeing is, our customers and in general, the market is gravitating towards purchase mechanisms and route to market that just are lower friction. So in the same way that companies are going through their digital transformations now, really modernizing the way they host applications and they reach the internet. They're also modernizing on the purchasing side, which is super exciting, because we're all motivated to help customers with that agility. >> You know, it's fun to watch and again I'm being really candid and props to you guys as a company. Now, everyone else is kind of following that. Okay, lift and shift, check, doing some things. Now they go, whoa, I can really build on this. People are building their own apps for their companies. Going to build their own stuff. They're going to use piece parts. They're going to put it together in a really scalable way. That's the new normal. Okay, so now they go okay, I'm going to just buy through the market, I get purchasing power. So you guys have been a real leader with AWS. Can you share what you guys are doing in the Marketplace? I think you guys are a nice example of how to execute the Marketplace. Take us through. What are you guys offering there? What's the contract look like? Is it multi-pronged? What's the approach? What do customers get if they go to the marketplace for Zscaler? >> Yeah, so it's been a very exciting story and been a very pleasing one for us with AWS marketplace. We see a huge growth potentially. There are more than 350,000 customers that are actively buying through Marketplace today. We expect that number to grow to around a million customers by the next, I would say, five to ten years and we want to be part of this wave. We see AWS Marketplace to be a channel where not only our resalers or our channel partners can come and transact, but also our GSIs like Accenture want to transact through this channel. We are doing a lot, in terms of bringing new customers through Marketplace, who want to not only close their deals, but close it in the next few hours. That's the beauty of Marketplace, the agility, the flexibility in terms of pricing that it provides to ISVs like us. If a customer wants to delay their payments by a couple of quarters, Marketplace supports that. If a customer wants to do monthly payments, Marketplace supports that. We are seeing lot of customers, big customers, that have signed EDPs, enterprise discount plans with AWS. These are multi-year cloud commits coming to us and saying we can retire our EDPs with AWS if we transact your solution through AWS Marketplace. So what we have done, as of today, we have all of our production services enabled through AWS Marketplace. What that means for customers, they can now retire their EDPs by buying Zscaler products through AWS Marketplace and in return get the full benefit of maximizing their EDP commits with AWS. >> So you guys are fully committed, no toe on the water, as we heard. You guys are all in. >> Absolutely, that's exactly the way to put it. We're all in, all of our solutions are available in the marketplace. As you mentioned, we're a SaaS provider. So we're one of the vendors in the Marketplace that have SaaS solutions. So unlike a lot of customers and even the market in general, associate the Marketplace for historical reasons, the way it started with a lot of monthly subscriptions and just dipping your toe in it from a consumer perspective. Whereas we're doing multimillion dollar, multi-year SaaS contracts. So the most complicated kinds of transactions you'd normally associate with enterprise software, we're doing in very low friction ways. >> On the Zscaler side going in low friction. >> Yep, yeah, that's right. >> How about the customer experience? >> So it is primarily the the customer that experiences. >> Driving it? >> Yeah, they're driving it and it's because rather than traditional methods of going through paperwork, purchase orders- >> What are some of the things that customers are saying about this, bcause I see two benefits, I'll say that. The friction, it's a channel, okay, for Zscaler. Let's be clear, but now you have a customer who's got a lot of Amazon. They're a trusted partner too. So why wouldn't they want to have one point of contact to use their purchasing power and you guys are okay with that. >> We're absolutely okay with it. The reason being, we're still doing the transaction and we can do the transaction with our... We're a channel first company, so that's another important distinction of how people tend to think of the Marketplace. We go through channel. A lot of our transactions are with traditional channel partners and you'd be surprised the kinds of, even the Telcos, carrier providers, are starting to embrace Marketplace. So from a customer perspective, it's less paperwork, less legal work. >> Yeah, I'd love to get your reaction to something, because I think this highlights to me what we've been reporting on with "theCUBE" with super cloud and other trends that are different in a good way. Taking it to the next level and that is that if you look at Zscaler, SaaS, SaaS is self-service, the scale, there's efficiencies. Marketplace first started out as a self-service catalog, a website, you know, click and choose, but now it's a different. He calls it a supply chain, like the CICD pipeline of buying software. He mentions that, there's also services. He put the Channel partners can come in. The GSIs, global system integrators can come in. So it's more than just a catalog now. It's kind of self-service procurement more than it is just a catalog of buy stuff. >> Yes, so yeah, I feel CEOs, CSOs of today should understand what Marketplace brings to the bear in terms of different kinds of services or Zscaler solutions that they can acquire through Marketplace and other ISV solutions, for that matter. I feel like we are at a point, after the pandemic, where there'll be a lot of digital exploration and companies can do more in terms of not just Marketplace, but also including the channel partners as part of deals. So you talked about channel conflict. AWS addressed this by bringing a program called CPPO in the picture, Channel Partner Private Offers. What that does is, we are not only bringing all our channel partners into deals. For renewals as well, they're the partner of record and they get paid alongside with the customer. So AWS does all the heavy lifting, in terms of disbursements of payments to us, to the channel partner, so it's a win-win situation for all. >> I mean, private offers and co-sale has been very popular. >> It has been, and that is our bread and butter in the Marketplace. Again, we do primarily three year contracts and so private offers work super well. A nice thing for us as a vendor is it provides a great amount of flexibility. Private Offer gives you a lot of optionality, in terms of how the constructs of the deal and whether or not you're working with a partner, how the partner is utilizing as well to resell to the end user. So, we've always talked about AWS giving IT agility. This gives purchasing and finance business agility. >> Yeah, and I think this comes up a lot. I just noticed this happening a lot more, where you see dedicated sessions, not just on DevOps and all the goodies of the cloud, financial strategy. >> Yeah. >> Seeing a lot more conversation around how to operationalize the business transactions in the cloud. >> Absolutely. >> This is the new, I mean it's not new, it's been thrown around, but not at a tech conference. You don't see that. So I got to ask you guys, what's the message to the CISOs and executives watching the business people about Zscaler in the Marketplace? What should they be looking at? What is the pitch for Zscaler for the Marketplace buyer? >> So I would say that we are a cloud-delivered network security service. We have been in this game for more than a decade. We have years of early head start with lots of features and functionality versus our competitors. If customers were to move into AWS Cloud, they can get rid of their next-gen firewalls and just have all the traffic routed through our Zscaler internet access and use Zscaler private access for accessing their private applications. We feel we have done everything in our capacity, in terms of enabling customers through Marketplace and will continue to participate in more features and functionality that Marketplace has to offer. We would like these customers to take advantage of their EDPs as well as their retirement and spend for the multi-commit through AWS Marketplace. Learn about what we have to offer and how we can really expedite the motion for them, if they want to procure our solutions through Marketplace >> You know, we're seeing an ability for them to get more creative, more progressive in terms of the purchasing. We're also doing, we're really excited about the ability to serve multiple markets. So we've had an immense amount of success in commercial. We also are seeing increasing amount of public sector, US federal government agencies that want to procure this way as well for the same reasons. So there's a lot of innovation going on. >> So you have the FedRAMP going on, you got all those certifications. >> Exactly right. So we are the first cloud-native solution to provide IL5 ATO, as well as FedRAMP pie and we make that all available, GSA schedule pricing through the AWS Marketplace, again through FSIs and other resellers. >> Public private partnerships have been a big factor, having that span of capability. I got to ask you about, this is a cool conversation, because now you're like, okay, I'm selling through the Marketplace. Companies themselves are changing how they operate. They don't just buy software that we used to use. So general purpose, bundled stuff. Oh yeah, I'm buying this product, because this has got a great solution and I have to get forced to use this firewall, because I bought this over here. That's not how companies are architecting and developing their businesses. It's no longer buying IT. They're building their company digitally. They have to be the application. So they're not sitting around, saying hey, can I get a solution? They're building and architecting their solution. This is kind of like the new enterprise that no one's talking about. They kind of, got to do their own work. >> Yes. >> There's no general purpose solution that maps every company. So they got to pick the best piece parts and integrate them. >> Yes and I feel- >> Do you guys agree with that? >> Yeah, I agree with that and customers don't want to go for point solutions anymore. They want to go with a platform approach. They want go with a vendor that can not only cut down their vendors from multi-dozens to maybe a dozen or less and that's where, you know, we kind of have pivoted to the platform-centric approach, where we not only help customers with Cloud Network Security, but we also help customers with Cloud Native Application Protection Platform that we just recently launched. It's going by the name of the different elements, including Cloud Security Posture Management, Cloud Identity Event Management and so we are continuously doing more and more on the configuration and vulnerability side space. So if a customer has an AWS S3 bucket that is opened it can be detected and can be remediated. So all of those proactive steps we are taking, in terms of enhancing our portfolio, but we have come a long way as a company, as a platform that we have evolved in the Marketplace. >> What's the hottest product? >> The hottest product? >> In Marketplace right now. >> Well, the fastest growing products include our digital experience products and we have new Cloud Protection. So we've got Posture and Workload Protection as well and those are the fastest growing. For AWS customers a strong affinity also for ZPA, which provides you zero trust access to your workloads on AWS. So those are all the most popular in Marketplace. >> Yeah. >> So I would like to add that we recently launched and this has been a few years, a couple of years. We launched a product called Zscaler Digital X, the ZDX. >> Mm-hmm. >> What that product does is, let's say you're making a Zoom call and your WiFi network is laggy or it's a Zoom server that's laggy. It kind of detects where is the problem and it further tells the IT department you need to fix either the server on which Zoom is running, or fix your home network. So that is the beauty of the product. So I think we are seeing massive growth with some of our new editions in the portfolio, which is a long time coming. >> Yeah and certainly a lot of growth opportunities for you guys, as you come in. Where do you see Zscaler's big growth coming from product-wise? What's the big push? Actually, this is great upside for you here. >> Yeah. >> On the go to market side. Where's the big growth for Zscaler right now? So I think we are focused as a company on zero trust architecture. We want to securely connect users to apps, apps to apps, workloads to workloads and machines to machines. We want to give customers an experience where they have direct access to the apps that's hidden from the outside world and they can securely connect to the apps in a very succinct fashion. The user experience is second to none. A lot of customers use us on the Microsoft Office 365 side, where they see a lag in connecting to Microsoft Office 365 directly. They use the IE service to securely connect. >> Yeah, latency kills. >> Microsoft Office 365. >> Latency kills, as we always say, you know and security, you got to look at the pattern, you want to see that data. >> Yeah, and emerging use cases, there is an immense amount of white space and upside for us as well in emerging use cases, like OT, 5G, IOT. >> Yeah. >> Federal government, DOD. >> Oh god, tactical edge government. >> Security at the edge, absolutely, yeah. >> Where's the big edge? What's the edge challenge right now, if you have to put your finger on the edge, because right now that's the hot area, we're watching that. It's going to be highly contested. It's not yet clear, I mean certainly hybrid is the operating model, cloud, distributing, computing, but edge has got unique things that you can't really point to on premises that's the same. It's highly dynamic, you need high bandwidth, low latency, compute at the edge. The data has to be processed right there. What's the big thing at the edge right now? >> Well, so that's probably an emerging answer. I mean, we're working with our customers, they're inventing and they're kind of finding the use cases for those edge, but one of the good things about Zscaler is that we are able to, we've got low latency at the edge. We're able to work as a computer at the edge. We work on Outpost, Snowball, Snowcone, the Snow devices. So we can be wherever our customers need us. Mobile devices, there are a lot of applications where we've got to be either on embedded devices, on tractors, providing security for those IOT devices. So we're pretty comfortable with where we are being the- >> So that's why you guys are financially doing so well, performance wise. I got to ask you though, because I think that brings up the great point. If this is why I like the Marketplace, if I'm a customer, the edge is highly dynamic. It's changing all the time. I don't want to wait to buy something. If I got my solution architects on a product, I need to know I'm going to have zero trust built in and I need to push the button on Zscaler. I don't want to wait. So how does the procurement side impact? What have you guys seen? Share your thoughts on how Marketplace is working from the procurement standpoint, because it seems to me to be fast. Is that right, or is it still slow on their side? On the buyer side, because this to me would be a benefit to developers, if we say, hey, the procurement can just go really fast. I don't want to go through a bunch of PO approvals or slow meetings. >> It can be, that manifests itself in several ways, John. It can be, for instance, somebody wants to do a POC and traditionally you could take any amount of time to get budget approval, take it through. What if you had a pre-approved cloud budget and that was spent primarily through AWS Marketplace, because it's consolidated data on your AWS invoice. The ability to purchase a POC on the Marketplace could be done literally within minutes of the decision being made to go forward with it. So that's kind of a front end, you know, early stage use case. We've got examples we didn't talk about on our recent earnings call of how we have helped customers bring in their procurement with large million dollar, multimillion dollar deals. Even when a resaler's been involved, one of our resaler partners. Being able to accelerate deals, because there's so much less legal work and traditional bureaucratic effort. >> Agility. >> That agility purchasing process has allowed our customers to pull into the quarter, or the end of month, or end of quarter for them, deals that would've otherwise not been able to be done. >> So this is a great example of where you can set policy and kind of create some guard rails around innovation and integration deals, knowing if it's something that the edge is happening, say okay, here's some budget. We approved it, or Amazon gives credits and partnership going on. Then I'd say, hey, well green light this, not to exceed a million dollars, or whatever number in their range and then let people have the freedom to execute. >> You're absolutely right, so from the purchasing side, it does give them that agility. It eliminates a lot of the processes that would push out a purchase in actual execution past when the business decision is made and quite frankly, to be honest, AWS has been very accommodative. They're a great partner. They've invested a lot in Marketplace, Marketplace programs, to help customers do the right thing and do it more quickly as well as vendors like us to help our customers make the decisions they need to. >> Rising tide, a rising tide floats all boats and you guys are a great example of an independent company. Highly successful on your own. >> Yep. >> Certainly the numbers are clear. Wall Street loves Zscaler and economics are great. >> Our customer CSAT numbers are off the scale as well. >> Customers are great and now you've got the Marketplace. This is again, a new normal. A new kind of ecosystem is developing where it's not like the old monolithic ecosystems. The value creation and extraction is happening differently now. It's kind of interesting. >> Yes and I feel we have a long way to go, but what I can tell you is that Zscaler is in this for the long run. We are seeing some of the competitors erupt in the space as well, but they have a long way to go. What we have built requires years worth of R&D and features and thousands of customer's use cases which kind of lead to something what Zscaler has come up with today. What we have is very unique and is going to continuously be an innovation in the market in the years to come. In terms of being more cloud-savvy or more cloud-focused or more cloud-native than what the market has seen so far in the form of next-gen firewalls. >> I know you guys have got a lot of AI work. We've had many conversations with Howie over there. Great stuff and really appreciate you guys participating in our super cloud event we had and we'll see more of that where we're talking about the next generation clouds, really enabling that new disruptive, open-spanning capabilities across multiple environments to run cloud-native modern applications at scale and secure. Appreciate your time to come on "theCUBE". >> Thank you. >> Thank you very much. >> Thanks for having us. >> Thanks, I totally appreciate it. Zscaler, leading company here on "theCUBE" talking about their relationship with Marketplace as they continue to grow and succeed as technology goes to the next level in the cloud. Of course "theCUBE's" covering it here in Seattle. I'm John Furrier, your host. Thanks for watching. (peaceful electronic music)

Published Date : Sep 21 2022

SUMMARY :

Good to see you guys. I mean, the numbers are great. So you guys have done a good job. The merger of the public, So in the same way that companies and props to you guys as a company. and in return get the full benefit So you guys are fully committed, and even the market in general, On the Zscaler side So it is primarily the the customer What are some of the things and we can do the transaction with our... and that is that if you So AWS does all the heavy lifting, I mean, private offers and in terms of how the constructs of the deal the goodies of the cloud, in the cloud. So I got to ask you guys, and just have all the traffic routed in terms of the purchasing. So you have the FedRAMP going on, and we make that all available, This is kind of like the new enterprise So they got to pick the best evolved in the Marketplace. Well, the fastest growing products Zscaler Digital X, the ZDX. So that is the beauty of the product. What's the big push? On the go to market side. and security, you got Yeah, and emerging use cases, on premises that's the same. but one of the good things about Zscaler and I need to push the button on Zscaler. of the decision being made or the end of month, or the freedom to execute. It eliminates a lot of the processes and you guys are a great example Certainly the numbers are clear. are off the scale as well. It's kind of interesting. and is going to continuously the next generation clouds, next level in the cloud.

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Day 1 Wrap | Kubecon + Cloudnativecon Europe 2022


 

>> Narrator: theCUBE presents KubeCon and Cloud NativeCon Europe, 2022 brought to you by Red Hat, the Cloud Native Computing Foundation and its ecosystem partners. >> Welcome to Valencia, Spain. A coverage of KubeCon, Cloud NativeCon, Europe, 2022. I'm Keith Townsend. Your host of theCUBE, along with Paul Gillum, Senior Editor Enterprise Architecture for Silicon Angle, Enrico, Senior IT Analyst for GigaOm . This has been a full day, 7,500 attendees. I might have seen them run out of food, this is just unexpected. I mean, it escalated from what I understand, it went from capping it off at 4,000 gold, 5,000 gold in it off finally at 7,500 people. I'm super excited for... Today's been a great dead coverage. I'm super excited for tomorrow's coverage from theCUBE, but first off, we'll let the the new person on stage take the first question of the wrap up of the day of coverage, Enrico, what's different about this year versus other KubeCons or Cloud Native conversations. >> I think in general, it's the maturity. So we talk a lot about day two operations, observability, monitoring, going deeper and deeper in the security aspects of the application. So this means that for many enterprises, Kubernetes is becoming real critical. They want to get more control of it. And of course you have the discussion around FinOps, around cost control, because we are deploying Kubernetes everywhere. And if you don't have everything optimized, control, monitored, costs go to the roof and think about deploying the Public Cloud . If your application is not optimized, you're paying more. But also in that, on-premises if you are not optimized, you don't have any clear idea what is going to happen. So capacity planning become the nightmare, that we know from the past. So there is a lot of going on around these topics, really exciting actually, less infrastructure, more application. That is what Kubernetes is in here. >> Paul help me separate some of the signal from the noise. There is a lot going on a lot of overlap. What are some of the big themes of takeaways for day one that Enterprise Architects, Executives, need to take home and really chew on? >> Well, the Kubernetes was a turning point. Docker was introduced nine years ago, and for the first three or four years it was an interesting technology that was not very widely adopted. Kubernetes came along and gave developers a reason to use containers. What strikes me about this conference is that this is a developer event, ordinarily you go to conferences and it's geared toward IT Managers, towards CIOs, this is very much geared toward developers. When you have the hearts and minds of developers the rest of the industry is sort of pulled along with it. So this is ground zero for the hottest area of the entire computing industry right now, is in this area building Distributed services, Microservices based, Cloud Native applications. And it's the developers who are leading the way. I think that's a significant shift. I don't see the Managers here, the CIOs here. These are the people who are pulling this industry into the next generation. >> One of the interesting things that I've seen when we've always said, Kubernetes is for the developers, but we talk with an icon from MoneyGram, who's a end user, he's an enterprise architect, and he brought Kubernetes to his front end developers, and they rejected it. They said, what is this? I just want to develop code. So when we say Kubernetes is for developers or the developers are here, how do we reconcile that mismatch of experience? We have Enterprise Architect here. I hear constantly that the Kubernetes is for developers, but is it a certain kind of developer that Kubernetes is for? >> Well, yes and no. I mean, so the paradigm is changing. Okay. So, and maybe a few years back, it was tough to understand how make your application different. So microservices, everything was new for everybody, but actually, everything has changed to a point and now the developer understands, is neural. So, going through the application, APIs, automation, because the complexity of this application is huge, and you have, 724 kind of development sort of deployment. So you have to stay always on, et cetera, et cetera. And actually, to the point of developers bringing this new generation of decision makers in there. So they are actually decision, they are adopting technology. Maybe it's a sort of shadow IT at the very beginning. So they're adopting it, they're using it. And they're starting to use a lot of open source stuff. And then somebody upper in the stack, the Executive, says what are... They discover that the technology is already in place is a critical component, and then it's transformed in something enterprise, meaning paying enterprise services on top of it to be sure support contract and so on. So it's a real journey. And these guys are the real decision makers, or they are at the base of the decision making process, at least >> Cloud Native is something we're going to learn to take for granted. When you remember back, remember the Fail Whale in the early days of Twitter, when periodically the service would just crash from traffic, or Amazon went through the same thing. Facebook went through the same thing. We don't see that anymore because we are now learning to take Cloud Native for granted. We assume applications are going to be available. They're going to be performant. They're going to scale. They're going to handle anything we throw at them. That is Cloud Native at work. And I think we forget sometimes how refreshing it is to have an internet that really works for you. >> Yeah, I think we're much earlier in the journey. We had Microsoft on, the Xbox team talked about 22,000 pods running Linkerd some of the initial problems and pain points around those challenges. Much of my hallway track conversation has been centered around as we talk about the decision makers, the platform teams. And this is what I'm getting excited to talk about in tomorrow's coverage. Who's on the ground doing this stuff. Is it developers as we see or hear or told? Or is it what we're seeing from the Microsoft example, the MoneyGram example, where central IT is getting it. And not only are they getting it, they're enabling developers to simply write code, build it, and Kubernetes is invisible. It seems like that's become the Holy Grail to make Kubernetes invisible and Cloud Native invisible, and the experience is much closer to Cloud. >> So I think that, it's an interesting, I mean, I had a lot of conversation in the past year is that it's not that the original traditional IT operations are disappearing. So it's just that traditional IT operation are giving resources to these new developers. Okay, so it's a sort of walled garden, you don't see the wall, but it's a walled garden. So they are giving you resources and you use these resources like an internal Cloud. So a few years back, we were talking about private Cloud, the private Cloud as let's say the same identical paradigm of the Public Cloud is not possible, because there are no infinite resources or well, whatever we think are infinite resources. So what you're doing today is giving these developers enough resources to think that they are unlimited and they can do automatic operationing and do all these kind of things. So they don't think about infrastructure at all, but actually it's there. So IT operation are still there providing resources to let developers be more free and agile and everything. So we are still in a, I think an interesting time for all of it. >> Kubernetes and Cloud Native in general, I think are blurring the lines, traditional lines development and operations always were separate entities. Obviously with DevOps, those two are emerging. But now we're moving when you add in shift left testing, shift right testing, DevSecOps, you see the developers become much more involved in the infrastructure and they want to be involved in infrastructure because that's what makes their applications perform. So this is going to cause, I think IT organizations to have to do some rethinking about what those traditional lines are, maybe break down those walls and have these teams work much closer together. And that should be a good thing because the people who are developing applications should also have intimate knowledge of the infrastructure they're going to run on. >> So Paul, another recurring theme that we've heard here is the impact of funding on resources. What have your discussions been around founders and creators when it comes to sourcing talent and the impact of the markets on just their day to day? >> Well, the sourcing talent has been a huge issue for the last year, of course, really, ever since the pandemic started. Interestingly, one of our guests earlier today said that with the meltdown in the tech stock market, actually talent has become more available, because people who were tied to their companies because of their stock options are now seeing those options are underwater and suddenly they're not as loyal to the companies they joined. So that's certainly for the startups, there are many small startups here, they're seeing a bit of a windfall now from the tech stock bust. Nevertheless, skills are a long term problem. The US educational system is turning out about 10% of the skilled people that the industry needs every year. And no one I know, sees an end to that issue anytime soon. >> So Enrico, last question to you. Let's talk about what that means to the practitioner. There's a lot of opportunity out there. 200 plus sponsors I hear, I think is worth the projects is 200 plus, where are the big opportunities as a practitioner, as I'm thinking about the next thing that I'm going to learn to help me survive the next 10 or 15 years of my career? Where you think the focus should be? Should it be that low level Cloud builder? Or should it be at those levels of extraction that we're seeing and reading about? >> I think that it's a good question. The answer is not that easy. I mean, being a developer today, for sure, grants you a salary at the end of the month. I mean, there is high demand, but actually there are a lot of other technical figures in the data center, in the Cloud, that could really find easily a job today. So, developers is the first in my mind also because they are more, they can serve multiple roles. It means you can be a developer, but actually you can be also with the new roles that we have, especially now with the DevOps, you can be somebody that supports operation because you know automation, you know a few other things. So you can be a sysadmin of the next generation even if you are a developer, even if when you start as a developer. >> KubeCon 2022, is exciting. I don't care if you're a developer, practitioner, a investor, IT decision maker, CIO, CXO, there's so much to learn and absorb here and we're going to be covering it for the next two days. Me and Paul will be shoulder to shoulder, I'm not going to say you're going to get sick of this because it's just, it's all great information, we'll help sort all of this. From Valencia, Spain. I'm Keith Townsend, along with my host Enrico Signoretti, Paul Gillum, and you're watching theCUBE, the leader in high tech coverage. (upbeat music)

Published Date : May 19 2022

SUMMARY :

the Cloud Native Computing Foundation of the wrap up of the day of coverage, of the application. of the signal from the noise. and for the first three or four years I hear constantly that the and now the developer understands, the early days of Twitter, and the experience is is that it's not that the of the infrastructure and the impact of the markets So that's certainly for the startups, So Enrico, last question to you. of the next generation it for the next two days.

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Anthony Lye, NetApp & Amiram Shachar, Spot by NetApp | AWS re:Invent 2021


 

(upbeat music) >> Welcome back to theCUBE's continuing coverage of AWS re:Invent 2021 live from Las Vegas. I'm Lisa Martin. We are doing one of the most important industry events, hybrid events this year with Amazon and its massive ecosystem of partners, some of which are joining me next. We've got two live sets, two remote sets, over 100 guests on the program, I'm going to be talking about the next decade in Cloud innovation. I'm pleased to welcome back Anthony Lye to the program, the Executive Vice President and General Manager of Public Cloud at NetApp. Anthony good to see you. >> Nice to see you again thanks for... >> Nice to see you in person. >> I know... >> It's been a couple of years. And Amiram Shachar is here, the VP and GM of Spot by NetApp, Amiram it's great to have you on the program, welcome. >> Likewise, thank you. >> So the acquisition, the Spot acquisition was during the pandemic mid 2020, Amiram talk to me about that why NetApp, how's it going? Give us the lay of the land. >> I think that's the, it's one of the greatest things that NetApp has done, and I think it's one of the most amazing outcomes we could have as a company. And if you think about it in a first sight, when you look at storage company and compute company, what's the connection? But the thing is that NetApp is a company that is going through a huge transformation into Cloud. And by doing this acquisition, it's really like signaling where it's going. It's going way beyond, and honestly I just wanted to be part of it. >> And what's the customer sentiment been the 18 months or so, post acquisition? >> I think NetApp has done specifically with Anthony leading that acquisition, NetApp has done a phenomenal job of keeping Spot as a business unit, independent business unit. So our customers didn't really feel that something had happened, like the only thing we told them is we're going to have more funding, so. >> I'm sure they like that. Anthony talk to us about NetApp's transformation, transition, Spot as part of that. And then of course, CloudCheckr which acquisition was just announced I believe yesterday? >> We closed on actually November 7th. >> Lisa: Okay. >> So it's almost been a month now since we closed, but I've been at NetApp my gosh, it'll be five years in February. And you know, I think that the company had a real desire to sort of, to re-imagine itself and to sort of to embrace the public Clouds and to give its customers you know, what I think it's done incredibly well is this idea of symmetry. That we wanted to build something on Amazon that was as good or maybe a little bit better than on-premise. And customers really I think appreciated, they appreciate that sort of, that desire for us to do those kinds of things. Now of course, CloudCheckr was my ninth acquisition in four years. Just to sort of, to build on what Amiram said I mean, CloudCheckr we acquired four Spot and we acquired what? Four companies in the last 12 months for Spot. So we really believe that as a company now we can address all of their potential opportunities, whether it's in a legacy application, whether it's a virtual desktop, whether it's a Cloud native application, or we just went and announced Ocean for Apache Spark. So Spot now has an optimization and automation solution for Spark on AWS which we announced, I think just yesterday. >> Correct. >> But I'd like to get both of your perspectives on keeping Spot as a brand, Anthony we'll start with you and then Amiram we'll go to you. >> Amiram is the founder, and he was the CEO of the company and built a fantastic company. And we, NetApp I think has a phenomenal brand, but a brand that's that's associated with the sort of the traditional IT organization. And as you note in the Cloud the buyers are slightly different. They're sort of the application owners, or they operate in a sort of a construct that most people call CloudOps or DevOps. And we felt that Spot represented that new buyer in ways that NetApp didn't and probably couldn't. And so we really liked the idea of having the structure of the big N supported by a little pink and a little blue and a more sort of Cloud native brand. >> And that's key, especially the dynamics in the market that we've seen the last 22 months with the rapid changes, the pivot to Cloud customers that weren't that digital needing to go in that direction to survive in the very beginning, I imagine this was really kind of core to NetApp's strategy, but also helping both of your customers to survive initially and then to be able to thrive and identify some of those key areas where they can cut costs would be a far more efficient. >> Okay I think you are in here, if you were born physical you're now digital, and if you weren't born physical you were born digital. And you know, digital is a very effective medium accelerated by the pandemic because as you said, we couldn't really get close to each other and you just look at the innovation around us here at Amazon, it's just amazing to watch. And we've just been really, really good partners with Amazon now for many, many years. And we continue to see just huge, huge opportunities. >> Well Adam Selipsky this morning in his keynote, one of the partners he called out was NetApp. >> Yeah I know I mean, I'll talk a little bit later on maybe with Yancey and I but you know, Amazon now sells our product. They haven't done that with anybody. So ONTAP is now a product that Amazon sells. >> Lisa: Okay. >> Amazon supports, Amazon bills, Amazon runs. So we've really, really demonstrated I think not just to our customers, that sort of a high rate of innovation and an opportunity to sort of accelerate their businesses, but we've demonstrated it to Amazon themselves, that we can operate like them. And we can develop with them at a speed that they are comfortable with. That maybe a few years ago many people would have doubted that a legacy company could operate this way. >> Right, one of the things we know about Amazon is the speed, but also their focus on the customer it's laser-focused, that whole flywheel of Amazon everything that was being announced this morning was exciting to your point Anthony, but it's also showing how involved the customers and the partners are in the ecosystem and that flywheel. Amiram talk to me from your perspective what are some of the, from a visionary standpoint what are some of the things that you're looking forward to going forward with CloudCheckr, but also knowing how deeply connected and integrated NetApp is with a big powerhouse like AWS? >> Yeah, so a few things about that. I think the first thing is also my take from today, like listening to the keynote and looking at all the new announcements. I think the trend is that deployment to the Cloud is becoming easier, but operations is becoming messier. And I think when we look at our category and where we aspire, where we want to be and where we're going. So I think with the CloudCheckr acquisition. So we're expanding into an area that we haven't been to because there are two categories in Cloud cost, there is optimization and there is cost management. What we've done, what we've built, what we've, the business we had is in the optimization space. It's actively reducing and optimizing resources for customers. And there are very few companies in that category as I can say. But right now we're expanding into that area of cost management, so we can meet our customers sooner and you can see us doing it in multiple areas, not only here, but also if we look at a customer journey in the Cloud, it starts with bring workloads in the Cloud, deploy them, and then secure them, and then automate them and then optimize them. Nobody moves to the Cloud and optimizes. So we're typically meeting customers at the end of their journey, we're meeting customers where they need an optimization and they have everything already set up. And right now with Ocean for Apache Spark, Ocean continuous delivery, Spot security, we're meeting customers sooner in their journey so we can provide a much more holistic solution and platform to customers wherever they are in their migration to the Cloud and scaling into Cloud. And with CloudCheckr also taking us to a whole new world of cost management. So, I think we're scaling and ramping and doing all these things, and it's so amazing to realize that we haven't unleashed even 1% of what we can do. >> Really, so there's much more under the covers that we're still waiting for? >> I think the good news is you know, to comment more on what you said, our roadmaps are now largely being driven by customers. And that's just so refreshing to know that you've not only solved a problem for a particular customer, but the customer wants you to solve more problems and that they trust us to be that sort of organization that can help them. So, we're full steam ahead. You know, we're going to continue to acquire in areas where we think we can get acceleration. But our acquisition of Spot was very much about as Amiram said, bringing not just a great company into the business, but to invest significantly in it. And that's really proven I think to me, as Amiram said, one of the most if not the most successful acquisition NetApp has ever done. >> Well congratulations, that's fantastic. But it also sounds like from that customer focus there's clear, strong alignment with how AWS operates, how it values its customers from NetApp's perspective and I imagine from Spots as well. >> You know, if there's one thing I was really proud of during the acquisition, is I got a phone call from a customer, it's the largest food delivery company in South America, and they were very worried about this acquisition and I asked them why? And they told me, "Because your customer service, Spot's customer service is the best customer service I've ever gotten, and if I'm not going to continue to get this customer service, I need to look how I'm finding another vendor." And they told me that, when they want to even tell AWS like which company they can learn from, they're always pointing at Spot. So, and that was a very refreshing moment for me to realize how much also at Spot we care about our customers, but not only as a gimmick, as something that customer obsession, as something that we really live. And that was interesting to see that, that was a concern by our customers when we got acquired. >> Well that's proof in the pudding, because you're right it's one thing to say, companies can always say, "We're customer obsessed, we're customer first, we're customer focused." It's one thing to say it as a marketing term it's a whole other thing to actually live it and demonstrate it, and actually have people coming to you saying that, "We want to model that." I'm curious Anthony, what did you pull over from that? What has NetApp learned from this? >> I always tell Amiram that the idea was that they would essentially take us over. That you know, we sort of loved their culture, we loved their people and their process. And we literally changed a lot of how NetApp operated to operate along the Spot model. So we really did, as Amiram said earlier on, we let them not just sort of exist, but we let them thrive. And we encourage them to point at other areas that NetApp, that they thought we should change to be more like them. And it's raised the bar across everything we do now. And so, we now have a lot of the Spot business processes, a lot of the Spot cultures sort of seeping into the whole of the company. >> That's a very empathetic approach, and that's one of the things that we've learned in the last year and a half that's been, it's key to leadership, it's key to anything is that empathy. But the ability to recognize where there are things within an organization that can be improved and looking at leaders like Spot to go, "Let's actually make this really symbiotic and bi-directional." And I imagine with CloudCheckr it's going to be the same type of influence? >> Well as I've always said, and I say this to the employees and to the acquisitions that we make, what we are acquiring is people. You know the logo, the software, even in many ways the customer base is really very much I think a function of the people. And we work incredibly hard to retain the people, but we do so by sort of empowering them and encouraging them to lead. We really don't want to have the historical perspective of acquisitions, where big company swamps the little company. And I think we've tried very hard to make that a part of our acquisition strategy. And so CloudCheckr is very early in the process but very much, we're following those things, even Amiram and his team are learning from them. If they're doing something a little better than Spot is, then that's something we'll pick up from them. >> And that's just from a very open cultural perspective, that's a big change for NetApp but it's also a smart way to go, 'cause you're right it's, you're acquiring people. And we often talk about people, process, technology. But it's, sometimes to be honest with you it's rare that we hear companies talking about the people focus as being that's critical. It's because of our people that we have successful support, happy successful customers. So that people focus is (inaudible). >> You know, it's the company and culture is not something you can manufacture. It's something that happens and it happens I think through people. And it's an important thing is, if you can establish an organization with the right kinds of people and again, all credit goes to Amiram as the founder and CEO of the company. I think you sort of demanded a kind of person and a kind of culture that set you apart from so many other companies. >> I think the focus on culture was, I was very obsessed with it from very early on in the process that even Spot investors were very, they were questioning like, how come that you are so much obsessed with culture so early on? And I think it paid off big time. There was a book I read while being a CEO that really helped me to scale from quarter to quarter, because I really believe that as a CEO of a startup, every quarter you're basically applying again to your job because you're getting a new company every quarter. And about people, processes, technology, so at Spot it was a little bit different through the book I read, which is "The Hard Thing About Hard Things" by Ben Horowitz, it's people, product, revenue, PPR. And you need to take care of the people, and if you don't take care of the people, so nothing else matter, like it's nothing else just... >> Right. >> And if the people and the product are not working well, so the revenue are not going to come. So revenue was always for us as something that is coming, it's trailing after a good product and good people. >> I love that, what a great, honest focus and vision you guys both have congratulations on the acquisition, CloudCheckr. But also just the cultural alignment that you've done that's really driven by your people and the customers, it's really refreshing to hear that and congrats on NetApp's continued partnership with AWS. We look forward to having you on again next time we can see you in person and talk more about customer successes. >> Thank you very much for hosting us. >> My pleasure guys. >> Thank you. >> For my guests, I'm Lisa Martin. You're watching theCUBE, the global leader in live tech coverage. (upbeat music)

Published Date : Dec 1 2021

SUMMARY :

on the program, I'm going to be Nice to see you again And Amiram Shachar is here, the So the acquisition, the And if you think about like the only thing Anthony talk to us about and to give its customers you know, to get both of your perspectives And so we really liked the idea of having the pivot to Cloud customers that weren't by the pandemic because as you said, one of the partners he They haven't done that with anybody. and an opportunity to sort of and the partners are and it's so amazing to realize into the business, but to from that customer focus So, and that was a very refreshing to you saying that, "We that the idea was that But the ability to recognize and to the acquisitions that we make, But it's, sometimes to be honest with you and a kind of culture that set you apart that really helped me to so the revenue are not going to come. it's really refreshing to hear that the global leader in live tech coverage.

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AWS reInvent 2021 Gunnar Hellekson and Joe Fernandes


 

(upbeat music) >> Welcome back to theCUBE coverage of AWS re:Invent 2021. I'm John Furrier, your host for theCUBE. In this segment, we're going to be talking about Red Hat and the AWS evolving partnership. A great segment, really talking about how Hybrid and the Enterprise are evolving, certainly multicloud and the horizon. But a lot of benefits in the cloud, we've been covering on theCUBE and on SiliconANGLE with Red Hat for the past year. Very relevant. We've got Gunnar Hellekson, GM of Red Hat Enterprise Linux, And Joe Fernandes, VP and GM of the Hybrid Platforms, both of Red Hat. Gentlemen, thanks for coming on theCUBE. >> Yeah, thanks for having us. >> Thanks for having us John. >> So, you know, me, I'm a fan boy of Red Hat. So I always say, you guys made all the right investments, OpenShift, all these things that you guys made decisions years ago playing out beautifully. And I think, you know, with Amazon's re:Invent, you're seeing the themes all play out. Modern application stack, you're starting to see things at the top of the stack evolve, you've got 5G in the Edge, workloads being redefined and expanded on the cloud with Cloud Scale. So everything has been going down to Hybrid and Enterprise grade level discussions. This is in the Wheelhouse of Red Hat. So I want to congratulate you. But what's your reaction? What do you guys see this year at re:Invent? What's the top story? >> I can start. >> Who wants to start with first? >> Sure, I mean, clearly, AWS itself is huge. But as you mentioned, the world is Hybrid, right, so customers are running still in their data center, in the Amazon Public Cloud across multiple Public Clouds and out to the Edge and bring in more and more workloads. So it's not just the applications, analytics. It's AI, it's machine learning. And so, yeah, we can expect to see more discussion around that, more great examples of customer use cases. And as you mentioned, Red Hat has been right in the middle of this for some time John. >> You guys also had some success with the fully managed OpenShift service called ROSA, R-O-S-A, which is Red Hat OpenShift Service on AWS, another acronym, but really this is about what the customers are looking for. Can you take us through an update on OpenShift on AWS, because the combination of managed services in the cloud, refactoring applications, but working on-premises is a big deal. Take us through why that's so important. >> Yeah, so, we've had customers running OpenShift on AWS for a long time, right? So whether it's our software-based offerings where customers deploy OpenShift themselves, or our fully managed cloud service. We've had cloud services on AWS for over five years. What ROSA brings or Red Hat OpenShift on AWS is a jointly managed service, right? So we're working in partnership with Amazon, with AWS to make OpenShift available as a jointly-managed service offering. It's a native AWS service offering. You can get it right through the AWS console. You can leverage your AWS committed spend. But, most importantly, you know, it's something that we're working on together. Bringing new customers to the table for both Red Hat and AWS. And we're really excited about it because it's really helping customers accelerate their move to the public cloud and really helping them drive that Hybrid strategy that we talked about. >> Gunnar, you know what I want to get your thoughts on this, because one of the things that I love about this market right now is open-source continues to be amazing, continues to drive more value, and there's new migration of talent coming in. The numbers are just continuing to grow and grow. But the importance of Red Hat's history with AWS is pretty significant. I mean, Red Hat pioneered Open-source and it's been involved with AWS from the early days. Can you take us through a little bit of history for the folks that may not know Red Hat's partnership with AWS? >> Yeah. I mean, we've been collaborating with AWS since 2008. So for over a decade we've been working together, and what's made the partnership work is that we have a common interest in making sure that customers have a consistent approachable experience. Whether they're going on-premise or in the cloud. Nobody wants to have to go through an entire retraining and retooling exercise just to take advantage of all the great advantages of the cloud. And, so being able to use something like Red Hat Enterprise Linux as a consistent substrate on which you can build your application platforms is really attractive. So, that's where the partnership started. And since then we've had the ability to better integrate with native AWS services. And one thing I want to point out is that, a lot of these integrations are kind of technical. It's not just about technical consistency across these platforms, it's also about operational consistency and business concerns. And when you're moving into an Open Hybrid Cloud kind of a situation, that's what becomes important, right? You don't want to have two completely different tool sets on two completely different platforms. You want as much consistency as possible as you move from one to the other. And I think a lot of customers see value in that, both for the Red Hat Enterprise Linux side of the business, and also on the OpenShift side of the business. >> Well that's interesting. I'd love to get your both perspective on this whole Enterprise focus, because the Enterprise is, as you know, guys you've been there from the beginning, they have requirements. And there're sometimes, they're different by Enterprise. So as you see cloud, and I remember early days of Amazon, it's the 15th year of AWS, 10th year of re:Invent as a conference. I mean, that seems like a lifetime ago. But that's not, not too far ago where, you know, it was like, well, Amazon might not make it, its only for developers. Enterprisers do their own thing. Now it's like, it's all about the Enterprise. How are Enterprise customers evolving with you guys? Because they're all seeing the benefit of replatforming. But as they refactor, how has Red Hat evolved with that trend and how have you helped Amazon? >> Yeah, so as we mentioned, Enterprisers really across the globe are adopting a Hybrid Cloud Strategy. But, Hybrid actually isn't just about the infrastructure. So, its certainly the infrastructure where these Enterprisers are running these applications is increasingly becoming Hybrid as you move from data center to multiple public clouds and out to the Edge. But the Enterprisers application portfolios are also Hybrid, right? It's a Hybrid mix of very traditional monolithic and tier type applications. But also new cloud native services that have either been built from scratch, or as you mentioned, existing applications have been refactored. And then they're moving beyond the applications, as I mentioned to make better use of data. Also evolving their processes for how they build, deploy, and manage, leveraging, CI/CD and GitOps and so forth. So really for us it's, how do you help Enterprises bring all that together, right? Manage this Hybrid infrastructure that's supporting this Hybrid portfolio of applications that really help them evolve their processes. We've been working with Enterprises on these types of challenges for a long time. And we're now partnering with Amazon to do the same in terms of our joint product and service offerings. >> Talking about the RHEL evolution. I mean, because that's the bread and butter for Red Hat. It has been there for a long time. OpenShift again, making argument earlier, I mentioned the bets you guys made with Kubernetes, for instance, and it's all been made with all the right moves. So I love ROSA. You got me sold on that. RHEL though has been the tried and true steady workhorse. How has that evolved with workloads? >> Yeah, you know, it's interesting. I think when customers were at the stage, when they were wondering, if well, can I use AWS to solve my problem, or should I use AWS to solve my problem? Our focus was largely on kind of technical enablement. Can we keep up with the pace of new hardware that Amazon is rolling up? Can we ensure that consistency with the on-premise and off-premise? And I think now we're starting to shift focus into really differentiating RHEL on the AWS platform. Again, integrating natively with AWS services, making it easier to operate in AWS. And a good example of this is using tools like Red Hat Insights, which we announced, I guess, about a year ago. Which is now included in every Red Hat Enterprise Linux subscription. Using tools like Insights in order to give customers advice on maybe potential problems that are coming up, helping customer solve them. Can the customers identify problems before they happen? Helping them with performance problems. And again, having additional tools like that, additional cloud-based tools, makes RHEL as easy to use on the Cloud despite all the complexity of all the redeploying, refactoring, microservices, there is now a proliferation of infrastructure options, and to the extent that RHEL can be the thing that is consistent, solid, reliable, secure, just as customers are getting in, then we can make customer successful. >> You know, Joe, we talked about this last time we were chatting, I think Red Hat Summit or Ansible Fest, I forget which event it was, but we were talking about how modern application developers at the top of the stack just want to code. They want to write some code, and now they want the infrastructure's code, AKA DevOps, DevSecOps, but as this trend of moving up the stack continues to be a big theme at re:Invent, that requires automation. That requires a lot of stuff that happened under the covers. Red Hat is at the center of all this action from historical perspective, pre-existing Enterprises before Cloud now, during Cloud, and soon to be Cloud Scale, how do you see that evolving? Because how are customers shaping their architecture? Cause this is distributed computing in the cloud. It's essentially, we've seen this moving before, but now at such a scale where data, security, these are all new elements. How do you talk about that? >> Yeah, well, first of all, got to mention, Linux is a given right. Linux is going to be available in every environment, data center, Public Cloud, Edge. Linux combined with Linux containers and Kubernetes, that's the abstraction like abstracting the applications away from the infrastructure. And now it's all about how do you build on top of that to bring that automation that you mentioned. So, we're very focused on helping customers really build fully automated end to end deployment pipelines, so they can build their applications more efficiently. They can automate the continuous integration and deployment of those applications into whatever Cloud or Edge footprint they choose. And that they can promote across environments. Because again, it's not just about developing the applications, it's about moving them all the way through to production where their customers are relying on those services to do their work and so forth. And so that's what we're doing is, you know, obviously I think, Linux is a given, Linux, Containers, Kubernetes. Those decisions have been made and now it's a matter of how can we put that together with the automation that allows them to accelerate those deployments out to production so customers can take advantage of them? >> You know, Gunnar, we were joking in theCUBE. I was old enough to remember we used to install Linux on a server back in the day. Now a lot of these young developers never actually have to install the software and do some of those configurations 'cause it's all automated now. Again, the commoditization and automation trend, abstraction layers, some say, is a good thing. So how do you see the evolution of this DevOps movement with the partnership with AWS going forward? What types of things are you working on with Amazon Web Services and what kind of offerings can customers look forward to? >> Yeah, sure. So, I mean, it used to be that as you say, Linux was something that you managed with a mouse and keyboard. And I think it's been quite a few years since any significant amount of Linux has been managed with a mouse and a keyboard. A lot of it is scripts, automation tools, configuration management tools, things like this. And the investments we've made both in RHEL and in specifically RHEL on AWS is around enabling RHEL to be more manageable. And so, including things like something we call System Roles. So these are Ansible modules that kind of automate routine system's administration tasks. We've made investments in something called Image Builder. And so this is a tool that allows customers to kind of compose the operating system that they need, create a blueprint for it, and then kind of stamp out the same image, whether it's an ISO image, so you can install it on-premise or an AMI so we can deploy it in AWS. So again, the problem used to be helping customers package and manage dependencies and that kind of old world, three and a half-inch floppy disc kind of Linux problems. And now we've evolved towards making Linux easier to deploy and manage at a grand scale whether you're in AWS or whether you're On premise. >> Joe, take us through the Hybrid story. I know obviously success with OpenShifts Managed Service on AWS. What's the update there for you? What are customers expecting this re:Invent and what's the story for you guys? >> Yeah, so, you know, the OpenShift Managed Services business this is the fastest growing segment of our business. We're seeing lots of new customers. And again, bringing new customers, I think for both Red Hat and AWS through this service. So, we expected to hear from customers at re:Invent about what they're doing. Again, not only with OpenShift and our Red Hat solutions, but really with what they're building on top of those service offerings, of those solutions to sort of bring more value to their customers. To me, that's always the best part of re:Invent is really hearing from customers. And when we all start going there in person again, to actually be able to meet with them one-on-one, whether it's in person or virtual and so forth. So, looking forward to that. >> Well, great to have you guys on theCUBE. Congratulations on all success. The Enterprise continues to adopt more and more Cloud which benefits all the work you guys have done both on the RHEL side, and as you guys modernize with all these great services and managed services continues to be the center of all the action. Thanks for coming on. Appreciate it. >> Thanks John. >> Thank you. >> Okay, Red Hat's partnership with AWS evolving as Cloud scale Edge, all distributed computing, all happening at large scale. This is theCUBE with CUBE coverage of AWS re:Invent 2021. I'm John Furrier. Thanks for watching. (upbeat music)

Published Date : Nov 15 2021

SUMMARY :

But a lot of benefits in the cloud, and expanded on the cloud in the middle of this because the combination of accelerate their move to the public cloud and it's been involved with and also on the OpenShift because the Enterprise is, as you know, and out to the Edge. I mentioned the bets you guys made and to the extent that RHEL Red Hat is at the center that's the abstraction like a server back in the day. And the investments and what's the story for you guys? To me, that's always the and as you guys modernize This is theCUBE with CUBE

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Mark Collins, ZephyrTel | Cloud City Live 2021


 

(light music) >> Okay, we're back here in theCube On The Floor. We're at Cloud City thanks to everyone in the studio. We're here and we bring all the action from the floor. Danielle Royston is about to walk on. We got a great remote interview. Also it's a physical event but it's virtual, so it's a hybrid event with people coming in remotely we've got Mark Collins, Senior Vice President of Commercial Product Management ZephyrTel. Mark, thanks for coming on. You're head of the Product Management, you're responsible for product vision. Calling in, or remote-in in from Ireland great to see you, wish you were here. >> Thank you, John, I wish I was there, too. >> We had a great chat yesterday with Michael a CEO of the company. Public Cloud is a big driver what you guys are part of, it's a sea change. For some of the world, it's an obvious shift it's been going on for a long time, in Telco it's new. What's the story give us the vision of the product. >> So, ZephyrTel are actually a provider of multiple products within the Telco space, and one of our visions is very much about bringing those products into a marketplace capability that Telco's can start engaging in and interacting with them much more simply than they would've been with their vendor suppliers in the past. >> What's the difference between Cloud on premises and in the Public Cloud for Telco, what's the psychology right now of Telco? Most people have lifted and shifted and re-platformed with the cloud in the enterprise side, certainly that's been going on for many many years, now you're seeing people re-factor their business in the cloud and get really neat new advantages. Not just cost optimization and benefits with the re-platforming, or lift and shift, but they got new capabilities. Where's the Telco adoption on this spectrum of re-platforming and re-factoring the public cloud? Early, are they toe in the water? Are they jumping in? What's happening? >> I think very very early like, I've worked in the Telco space for the last 20 years, and certainly for the last five, all of the buzz has been about moving to cloud native solutions (applause in the background) But a lot of the Telco vendors that are right there are still very much looking ahead in supplying solutions (dialogue drowned out by thunderous applause) >> Okay, DR just walked in, sorry to interrupt, letting the folks know that we've got the big entourage here in Cloud City, Danielle Royston, is the CEO of TelcoDR and the CEO of Totogi. And we've started to see TelcoDR, DR being digital revolution or Danielle Royston, however you want to look at the DR part of it. But really a game changer in the Telco industry put a real dent in the universe here with Cloud City, Danielle Royston, just a little entourage there and a cheer for her coming back to her home base here, MWC, see where the Cube is, and where the main stage is Mark, sorry to interrupt you there, continue. So, are they there? Are they jumping in? Is there fear? Are they building? Are they just still operating? We just had a little segment discussing like, the difference between being a builder versus an operator like the confluence of war time and peace time. >> I actually think there's a lot of fear, like I think if you look at the way Telco look at clouds, one of the biggest blockers that I think a lot of them face is that they have this perception that their network, and what they provide as a solution to customers is a stable business model. Like there's been very little input as from the outside to force them into replacing some of their outdated core technologies and they have some very very legacy views on how they model TCO in the future cost to their business which, unless they change those attitudes, some of what they can benefit from the public cloud is going to be lost on them. >> You mentioned legacy, one of the things I want to get your thoughts on quickly is that, the notion of it's always been a customized game, I call it the OT world, you know, operating technologies versus IT, information technology. Different mindsets, you know, one's very IP driven write software, open source now, drives that but you have a lot of legacy, and they build custom solutions when the world seems to be spinning towards open and standardized. What's your take? >> Yeah, I see that as a huge challenge when you look at what Telcos want from a software perspective. Like, they want products, but they still have this huge expectation that their specific needs are going to be addressed, right? And the challenge I see there is that when you talk about customization, most of the time that drives a divergence away from what a product is, to a bespoke solution, which creates a huge number of issues for service providers when it comes to how they do upgrades in the future, or for that matter, what they ultimately have to pay the vendors for the professional services to build those customizations. >> Talk about the Telco's consideration for interfaces, how they should handle interfaces and other standards because, it's an EPI economy, we know that, but now as things start to get more interconnected integration is going to be a big thing, especially with the Edge becoming a much more of a competitive and dynamic, and people care about the Edge cause it's consumer, it's education, it's healthcare it's not just some device on a network it's actually, societal impact, social change, real value. >> Yeah, no, I 100% agree, like I mean, you could probably credit Telcos for what been the way of the normal for network in the last 20 years with regards to all the standardization that's happened in bodies like 3GPP, but I guess in the IT world or in the domain of how you actually deliver capabilities to your end customer, or even in the experiences that you develop for your consumers. A lot of that has been bespoke development, software plugged together, built on premise and not necessarily taking advantage of the openings that you see on the RAM and on the network side of things >> Mark, I want to ask you while I have you here I know we've got a couple of minutes left, but I want to get your thoughts on this since it's been since February 2019 since Mobile World Congress had an event so in dog years or internet years, whatever metaphor you want to use, it's been a long time and a lot of time has passed. What's your assessment of where the industry is? >> I think all you have to do is look back at the last year and a half and see the sea change that has happened in a huge amount of industries around how they've reacted to the ability to deliver new capabilities very quickly on the back of what happened to us with COVID. And I think Telco has in a lot of cases, have been at the forefront of providing network experiences for people as they move to working from home, but they haven't necessarily had the same agility or the same ability to make change when it comes to the customer experiences in the products and services that they build on top. And I think they need to take advantage of what everybody else has been able to do with public clouds in the last year. >> Yep, and I think infrastructures code changes everything DevOps, which is a cloud term, is development and operations, they have to work together, now it's DevSecOps, so I think the same thing is going to happen to Telcos and I'm a big fan and bullish on the Telcos business model because if you embrace the change, if you ride that wave, and, right, you're not going to be driftwood and that is all about keeping the change going and keeping it real relative to the value, because Telco saved us during COVID. Right? So the operational aspect of the network didn't crash, we had some bad zoom meetings here and there but for the most part, people lived and they survived. So, got to give props to that, and that's the purpose now it's next level. Edge applications have to come on board faster, we need more software. How does that happen in your mind? >> I think a lot of that has to come from vendors like ourselves who start providing a different way and a different approach for how operators can consume the software that they purchase, right? Like, if they keep working with the same vendors that they have today, they'll spec their requirements they'll write down what they need and they'll ask somebody to build it for them and that'll take a long time. By the time they've actually got it built, it'll probably be the wrong thing, or likely will have moved on if you look at the pace of change that we have seen in the last year with COVID and everything else. And I think a cloud specialist vendor like ourselves can come and provide a huge amount of value to an operator when we're building a solution that many operators can consume within our marketplace products. >> Awesome. Mark, great to have you on, 30 seconds left, put a plug in for ZephyrTel what are you working on, you hiring? You've got 30 seconds, go. >> We're hiring, we're growing, we're presenting a number of different solutions in Mobile World Congress, looking at both customer experience in IOT and a number of different areas where we're heavily involved. Absolutely come seek out the people from ZephyrTel that are there and look at the demos and meet with the guys on the ground they've got a huge amount of information to share. >> Awesome. Mark Collins CEO Vice President of Commercial Product Management, really changing the game, making service providers get the value from the network and making it easy for having meaningful exchange that's positive impact, changing the world, and really making it happen. Of course, let's send it back to the studio, Adam and the team.

Published Date : Jul 6 2021

SUMMARY :

You're head of the Product Management, Thank you, John, I a CEO of the company. that Telco's can start engaging in and interacting with them cloud in the enterprise side, and the CEO of Totogi. one of the biggest blockers I call it the OT world, you customization, most of the time and people care about the Edge and on the network side of things and a lot of time has passed. or the same ability to make change but for the most part, people in the last year with Mark, great to have you on, the people from ZephyrTel Adam and the team.

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Show Wrap with DR


 

(upbeat music) >> Okay, we're back here in theCUBE, this is day three of our coverage right here in the middle of all the action of Cloud City at Mobile World Congress. This is the hit of the entire show in Barcelona, not only in person, but out on the interwebs virtually, this is a hybrid event. This is back to real life, and theCUBE is here. I'm John Furrier and Dave Vellante and DR is here, Danielle Royston. >> Totally. >> Welcome back to theCUBE for the fourth time now at the anchor desk, coming back, we love you. >> Well, it's been a busy day, it's been a busy week. It's been an awesome week. >> John: Feeling good? >> Oh my God. >> You made the call. >> I've made the call. >> You did on your podcast what, months ago. >> Yeah, right? >> You made the call. >> Made the call. >> You're on the right side of history. >> Right, and people were like, it's going to be canceled. COVID won't be handled, blahbity blah. >> She's crazy. >> Nope, I was just crazy, I'm okay with that, right? >> Crazy good. >> Right, I'm like I'm forward looking in a lot of ways. And we were looking towards June and we're like, I think this is going to be the first event back. >> You know, the crazy ones commercial that Apple ran is one of the best commercials of all time. You can't ignore the crazy ones in a good way. You can't ignore what you're doing. And I think to me, what I'm so excited about is cause we've been covering cloud we're cloud bigots, we love the cloud, public cloud. We've been on that train from day one. But when you hear the interviews we did here in theCUBE and interviews that we talked about with the top people, Google, Amazon Web Services. We're talking about the top people, both technology leaders like Bill Vass and the people who run the telecom verticals like Alfonzo, Adolfo, I mean, Hernandez. We had Google's top networking executive, we had their industry leader and the telecom, Microsoft and the Silicon all are validating, and it's like, surround sound to what you're saying here, and it cannot be ignored. >> I mean, we are coming to a big moment in Telco, right? And I mean, I've been saying it's coming. I called 2021, the year of Public Cloud and Telco. It helped that Erickson bailed. So thank you, Erickson people. >> It was a gift. >> It was a gift. >> It was. >> It really was a gift. And it was not just for me, but I think also for the vendors in the booth, I mean, we have a Cloud City army, right? Here we go, let's start marching, and it's awesome. >> He reminds me of that baseball player that took a break, cause he had a hangover and, Cal Ripkin. >> Cal Ripkin? >> Yeah, what was that guy's name? >> Did that really happen? >> Yeah, he took a break and uh- >> New guy stepped in. >> Yeah, and so well, not Cal Ripkin. >> No, no, so before, you want to know, who was it, Lou Gehrig? >> Lou Gehrig, yeah, Lou Gehrig. >> Right, so, Lou Gehrig was nobody, and we can't remember the guy's name, nobody knows the guy's name, what was that guy's name? Nobody knows, oh, there's Lou Gehrig, he got hurt. He sat out and Lou Gehrig replaced him and never hear of him again. >> Danielle: Love it, I'll take that. >> Never, never missed a game for his entire career. So again, this is what Erickson did, they just okay, take a break. >> Yeah, but I mean, it's been great again. I had a great day yesterday, my keynote was delivered. Things are going well with the booth, we had Jon Bon Jovi. I mean, that was just epic and it was acoustic and it was right after lockdown. I think everyone was really excited to be there. But I was talking to a vendor that said we'd been able to accomplish in three days, what normally it would take three years from a sales funnel perspective. I mean, that's big and that's not me. That's not my organization. That's other organizations that are benefiting from this energy. Oh, it's awesome. >> The post isolation economy has become a living metaphor for transformation, and I've been trying to sort of grok and put the pieces together as to how this thing progresses in my interview with Portal One in particular really brought it into focus for me, anyway, I'd love to get your thoughts. One of the things we haven't talked much about is public policy, and I think about all the time, all the discussion in the United States about infrastructure, this is critical infrastructure, right? And the spectrum is a country like South Africa saying, come on in, we want to open up. We want to innovate, to me, that's the model for these tier two and tier three Telcos that are just going to disrupt the big guys, whereas, maybe China's maybe on the other end of the spectrum, very controlling, but it's the former that is going to adopt the cloud sooner, and it's going to completely transform the next decade. >> Yeah, I think this is a great technology for a smaller challenge or CSP that still is a large successful company to challenge the incumbents that are, they are dinosaurs too, they move a little bit slow, and maybe if you're a little bit faster, quicker dinosaur you'll survive longer, maybe you'll be able to transform and, and a public cloud enables that. And I think, you know I'm playing the long game here, right? Is public cloud already for every Telco in every corner of the world, no. And there's a couple of things that are barriers to that. We don't really talk about the downsides, and so maybe we sort of wrap up with- there are challenges and acknowledge there are challenges, you know, in some cases their data regulations and issues, right? And you can't right? There's not a hyperscaler in your country, right? And so you're having a little bit of challenges, but you trend this out over 10 years and then pace it with the hyperscalers that are building new data centers. They're each at 25 plus each, you know, plus or minus a few, right? They're marching along, and you trend this out over 10 years, I think one of two things happened, your data regulations are eased or a hyperscaler appears in a place you can use it, and those points converge and hopefully the software's there, and that's my effort and (claps) yeah. >> Dave: You know what's an interesting trend, DR and John, that is maybe a harbinger to this, is you just mentioned something. If the hyperscalers might not have a presence in, in a country, you know what they're doing? And our data shows this, I do that weekly series breaking analysis and the data Openstack was popping up. Like where does OpenStack come from, well, guess what, when you cut the data, it was Telcos using open source to build clouds in regions where there was no hyperscalers. >> It's a gap filler. >> Yeah, it's a gap filler, it's a bandaid. >> But I think this is where, like. outpost is such a great idea, right? Like getting outposts, and I think Microsoft has the ability to do this as well, Google less so, right? They're not providing the staff, they're doing Anthos. So you're still managing this, the rack, but they're giving you the ability to tap into their services. But I was talking to a CTO in Bolivia. He was like, we have data privacy issues in our country. There's no hyperscaler, not sure Bolivia is like next on the list for AWS, right? But he's like, I'm going to build my own public cloud. And I'm like why would you do that when you can just use outposts? And then when your data regulations release, where they get to Bolivia, you can switch and you're on the stack, and you're ready to go. I think that's what you should do. You should totally do that. >> John: Yeah, one of the things that's come up on here in the interviews, in theCUBE and here, the show is that there are risk takers and innovators and there's operators. And this has been the consistent theme around, yeah, the on-premises world you mentioned this regulation reasons, and or some workflows just have to be on premise for security reasons, whatever, that's the corner case. But the operating model of the technology architecture is shifted. And that reality, I don't think is debatable, so I find it, I got to ask you this because I'm really curious. I know you get a lot of people staring at ya, oh the public cloud's just a hosting, but why aren't people getting this architectural shift? I mean, you mentioned outpost and wavelength, which Amazon has, is a game changer. It's Amazon cloud at the hub. >> Yeah, at the edge. >> Okay, that's a low latency, again, low-hanging fruit applications, real buys, whatnot. I mean, that's an architectural dot that's been connected. Why are people getting it. >> In our industry, I think it is a lot of not invented here syndrome, right? And that's a very sort of nineties thought and I have been advocating stand on the shoulders of the greatest technologists in the world, right, and you know, there's, there is a geopolitical US thing, I think we lived through a presidency that had a sort of nationalistic approach and a lot of those conversations pop up, but I've also looked to these guys and I'm like, you're still, you still have your Huawei kit installed. And there's concerns with that too. So, and you picked it because of cost, and it's really hard to switch off of, so give me a break with your public cloud USA stuff, right? You can use it, you're just making excuses, you're just afraid. What are you afraid of, the HR implications? Let's talk about that, right? And the minute I take it there, conversation changes. >> Yeah, I talked to Teresa Carlson when she was running the public sector at AWS, she's now president of Splunk. I call her a Renaissance woman. She's been a great leader and public sector for this weird little pocket of AWS where it's a guess a sales division, but it's still its own company. >> Danielle: Yeah. >> And she's, did the CIA deal, the DOD, and the public sector partnerships are now private, a lot more private relationships, So it's not like just governments, you mentioned government and national security, and these things, you started to see the ecosystem not, not just be about companies, >> Danielle: Yeah. >> Government and private sector. So this whole vibe of the telecom being regulated, unregulated, unbundled is an interesting kind of theory. What's your thoughts and reactions to this, kind of this, melting pot of ecosystem change and evolution? >> Danielle: Yeah, I mean. I think there's a very nationalistic approach by the Telcos, right? They sort of think about the countries that they operate in. There's a couple of groups that go across multiple countries, but can there be a global Telco? Can that happen, right? Just like we say, you were saying it earlier, Netflix, right? You can say Netflix, UK. Right, and so can we have a global Telco, right. That is challenging on a lot of different levels. But think about that in a public cloud start to enable that idea, right? Elon Musk is going to get to Mars. You need a planetary level Telco. And I can, I think that day is, I mean, I don't think it's tomorrow, but I think that's like 10, 20 years away. >> Dave: You're done, we're going to see it start this decade, it's already starting. We're going to see the fruits of that dividend. >> Danielle: Yeah, it's crazy. >> I've got to ask you, you're a student of the industry and you get so much experience, it's great to have you on theCUBE and chat about, riff about these things, but, the classic who's ready for disruption question comes up, and I think there's no doubt that the Telcos as an industry has been slow moving and the role and the importance has changed. People need the need to have the internet access they need to access. >> Yeah. >> So, and you've got the edge, now applications are now running on it, since the iPhone 14 years ago, as you pointed out, people now are interested in how packets move. That's fast whether it's a doctor or an emergency worker or someone. >> Danielle: What we have done in 2020 without the internet and broadband and our mobile phones, I mean? >> You know, I think about 1920 when the Spanish flu pandemic hit a hundred years ago, those guys did not have mobile phones and they must have been bored, right? I mean, what are you going to do, right? And so, yeah I think last year really moved a lot of thinking forward in this respect, so. >> Yeah, it's always like that, that animal out in the Serengeti that gets taken down, you know, by the cheetah or the lion. How do know when someone is going to be disrupted What's the, what's the tell sign in your mind, you look at the Telco landscape. What is someone waiting to be disrupted or replaced like? >> You know what they're ostriches, how do you say that word, right? They stick their head in the sand. Like I don't want to talk about it, la la la, I don't want to, I don't want to think about it. You know, they bring up all these like roadblocks, and I'm like, okay, I'm going to come visit you in another six months to a year, and let's see what happens when the guys that are moving fast that are open-minded to this, and it's, I mean, when you start to use the public cloud, you don't, like, turn it on overnight. You start experimenting, right? You start, you take an application that is non-threatening. You have, I mean, these guys are running thousands of apps inside their data centers. Pick some boring ones, pick some old ones that no one likes, and move that to the public cloud, play with it. Right, I'm not talking about moving a whole network overnight tomorrow. You got to learn, you have no, I mean, very little talent in the Telco that know how to program against the AWS stack. Start hiring, start doing it, and you're going to start to learn about the compensation, and I used to do compensation, right? I spent a lot of time in HR, right? The compensation points and structures, they compare AWS and Google, versus a Telco. Do you want Telco stock? Do you want Google stock? >> Dave: Right, where do you want to go? >> Right, right? like that's going to challenge the HR organization in terms of compensate. How do we compensate our people when they're learning these new valuable skills? >> When you think about disruption, you know, the master or the professor of disruption, Clay Christensen, one of the best lectures he ever gave was who at Cambridge, and he gave a lecture on the steel industry, and he was describing it, it was like four layers of value in the steel industry, the value chain, it started with rebar, like the lowest end, right? >> Danielle: Yeah yeah. >> And the Telco's actually the opposite, so that, you know, when, when the international companies came in, they went after rebar, and the higher end steel companies said, nah, let them have it, that's the low margin stuff. And then eventually, uh, when they got up to the high end. >> Danielle: It was over, yeah. >> The Telcos are the opposite. They're like, the, you know, in the, in the conductivity and they're hanging on to that because it's so big, but all the high value stuff, it's already gone to the, over the top players, right. >> It's being eaten away, and I'm like, what is going to wake you guys up to realize those are your competitors, that's where the battle is, right? >> John: That's really where the value is. >> The battle of the bastards, you're there by yourself, like "Game of Thrones" and they're coming at you. >> John: You need a dragon. >> What are you doing about it? >> John: I need a dragon to compete in this market. Riding a dragon would be a good strategy. >> I know, I was just watching. Cause I have a podcast, I have a podcast called "Telco In 20" and we always put like little nuggets in the show notes, I personally reviewed them, I was just reviewing the one for the keynote that we're putting out, and I had a dragon in my keynote, right? It was a really great moment, it was really fun to do, but there's, I don't know if you guys are "Game of Thrones" fans. >> Yeah. >> Sure. >> Right, but there's a great moment when Daenerys gets her dragons, the baby dragons, and she takes over the Unsullied Army, right? And it's just this, right? Like all of a sudden the tables turn in an instant where she has nothing, and she's like on her quest, right. I'm on a quest. >> Dave: Comes out of the fire. >> Right, comes out of the fire, the unburnt, right? She has her dragons, right? She has them hatch. She takes over the Unsullied Army, right? Slaves, it starts her march, right? And I'm like, we're putting that clip into the show notes because I think that's where we are. I think I've hatched some dragons, right? The Cloud City army, let's go, let's go take on Telco. >> John: Well, I mean, this to me. >> Easy. >> It definitely have made, made it happen because I heard many people talking about cloud, this is turning into a cloud show. The question is, when does this going to be a cloud show? That's just Cloud City, it's a big section of the show. I mean, all the big players are behind it. >> Danielle: Yeah, yeah. >> Amazon Web Services, Google Azure, Ecosystem, startups, thinking differently, but everyone's agreeing why aren't we doing this? >> I think, like I said, I mean, people are like, you're such a visionary, and how did, why do you think this will work, I'm like, it's worked in every other industry. Am I really that visionary, and like, these are the three best tech companies in the world, like, are, are you kidding me? And so I think we've shown the momentum here. I think we're looking forward to 2022, you know? And that we see 2022, you got to start planning this the minute we get back, right? Like I wouldn't recommend doing this in a hundred days again, that was a very painful, but you know, February, I was, there's a sign inside NWC, February 28th. Right, we're talking seven months. You got to get going now. >> John: Let's get on the phone. >> With Telco, I mean, I think you're right on. I mean, you know, remember Skype, in the early days, right? >> Danielle: Yeah, yeah. >> It wasn't regional. It was just, plug into the internet. >> Danielle: It was just Skype, it was just WhatsApp. >> Well this is a great location, if you can get a shot guys of the people behind us, I don't know if you can, if you're watching check out the scene here, It's winding down, a lot of people having happy hour. Now this is a social construct here at Cloud City, not only is it chock full of information, reporting that we're doing and getting all the data and with the presentations on the main stage, with Adam and the studio and the team, this is a place where people are meeting and there's deals being done face to face, intimate relationships, the best of the best are here, they make the trek. So there's been a successful formula. Of course theCUBE is in the middle of all the action, which we love, we're psyched to be back. I want to thank you personally, while we have you on stage here. >> I want to thank you guys, and the crew, the crew has been amazing, turning out videos on short order. We have all these crews in different cities, it's, our own show has been virtual. You know, Adam's in Bristol, right? We're here, this was an experiment, we talked about this a hundred days ago, 90 days ago. Could we get theCUBE there, do the show but also theCUBE. >> You are a visionary, you said made for TV hybrid event with your team, produce television shows, theCUBE, we're digital, we love you guys, great alignment, but it's magical because the content doesn't end here, the show might end, they might break down the beautiful plants and the exhibits, but the community is going to continue, the content and the conversations. >> Yeah. >> So, we were looking forward to it and- >> I'm super glad, super glad we did this. >> Awesome, well, any final moments that you would like to share in the last two minutes we have, favorite moments, observations, funny things that have happened to you, weird things that have happened to you, share something that people might not know, or a favorite moment? >> I think, I don't know that people know, we have a 3D printer in the coffee shops, and so you can upload any picture and they're 3d printing, coffee art, right? So I've been seeing lots of social posts around people uploading their, their logos and things like that. I think Jon Bon Jovi, he was super thankful to be back. He thanked me personally two different times of like, I'm just glad to be out in front of people. And I think just even just the people walking around, thank you for being brave, thank you for coming back. You've helped Barcelona and we're happy to be together. Even if it is with masks, it's hard to do business with masks on, everyone's happy and psyched. >> John: Well the one thing that people cannot do relative to you is they cannot ignore you. You are making a great big wave. >> Danielle: I shout pretty loud, It's kind of hard to ignore me. >> You're making a great big wave, you're on the right side, we believe, of history, public cloud is driving the bus down main street of Cloud City, and if people don't get out of the way, they will be under the bus. >> I'm, like I said, in my keynote, it's go time let's do it. >> Okay. Thank you so much for all your attention and mission behind the cloud and the success. >> Danielle: We'll do it again. We're going to do it again soon. >> After Togi's a hundred million dollar investment, you're the CEO of Togi that, let's follow that progress, and of course, Telco DR, Danielle Royston, the digital revolution. Thanks for coming on with you. >> Thank you guys, it was super fun. >> This is theCUBE I'm John Furrier with Dave Vallante, we're going to send it back to Adam in the studio. Thanks, the team here. >> Woo! (audience applauding) >> I want to thank the team, everyone here, Adam is great, Chloe. >> Great working with you guys. >> Awesome, and what a great crew. >> So great. >> Thank you everybody. That's it for theCUBE, here on the last day, Wednesday of theCUBE, stay tuned for tomorrow more action on the main stage, here in Cloud City. Thanks for watching.

Published Date : Jul 3 2021

SUMMARY :

This is the hit of the for the fourth time now Well, it's been a busy You did on your Right, and people were like, I think this is going to and the people who run the I called 2021, the year I mean, we have a Cloud City army, right? He reminds me of that baseball nobody knows the guy's name, So again, this is what Erickson did, I mean, that was just One of the things we haven't in every corner of the world, no. and the data Openstack was popping up. Yeah, it's a gap I think that's what you should do. I got to ask you this I mean, that's an architectural And the minute I take it Yeah, I talked to Teresa Carlson and reactions to this, by the Telcos, right? We're going to see the and the role and the since the iPhone 14 years I mean, what are you going to do, right? that animal out in the and it's, I mean, when you challenge the HR organization and the higher end steel The Telcos are the opposite. The battle of the bastards, to compete in this market. the one for the keynote and she takes over the Right, comes out of the I mean, all the big players are behind it. the minute we get back, right? I mean, you know, remember Skype, It was just, plug into the internet. Danielle: It was just and getting all the data I want to thank you guys, and the crew, but the community is going to continue, and so you can upload any picture John: Well the one It's kind of hard to ignore me. don't get out of the way, I'm, like I said, in my and mission behind the We're going to do it again soon. Danielle Royston, the digital revolution. Thanks, the team here. I want to thank the on the main stage, here in Cloud City.

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Anil Singhal, NETSCOUT | CUBE Conversation


 

>> From theCUBE studios in Palo Alto and Boston, connecting with thought leaders all around the world, this is a CUBE Conversation. >> Hello everyone, this is Dave Vellante with theCUBE and welcome to this conversation. With me is Anil Singhal, who is the CEO of NETSCOUT. Anil, it's a pleasure to speak with you today. Thanks so much for coming on the program. >> Thank you. >> So I want to talk a little bit about NETSCOUT. We're kind of at theCUBE, we're sort of enamored by founder-led companies. I mean, you started NETSCOUT right around the same time that I entered the tech business, and you remember back then it was an industry dominated by IBM, monolithic systems were the norm, in the form of mainframes, you had mini computers, PCs, and things like PC local area networks, they were in their infancy. In fact, most of the PCs, as you remember, they didn't even have hard disks in them. So I want to start with, what was it that you saw 35 years ago that led you to start NETSCOUT and at the time, did you even imagine that you'd be creating a company with a billion dollars worth of revenue and a much larger market cap? >> Well, certainly I had not imagined where we'll be right now, and we didn't know that this'll be the outcome. I mean, we just happened to be at the right place at the right time, but we did have a vision. Some of you had the feeling, we are enamored by networking, and we thought that network will be the business. In fact, our business card in 91 said, "Network is the business." And so somehow we got that right, and we said, these things will be connected. And overall, we found then that the IP convergence first in the enterprise in 90s, and then internet, and carriers moving from analog to digital, (indistinct) talk about digital transformation in last few years, but this has been going on for the last 30 years. And as we add what we were doing, become relevant to more and more people over time. For example, now even power companies use our product. And we have IoT devices coming in. So basically what we do is we said we are going to provide visibility through looking at the traffic, through the lens and the vantage point of the network. A lot of people think we are just doing network monitoring or had been doing that. But actually we use the network as a vantage point, which other people are not doing, most of the people have accidental data from devices as the basis of visibility. And that turned out to be very successful, but at some point, different points in our life, we became responsible for the market, not just for NETSCOUT. And that changed the shape of the company, and what we did and how we drove the innovation. >> I want to get into some of that, but I'm still really enamored of and fascinated by the beginnings. I mean, I worked for a founder-led, a chairman, a guy named Pat McGovern who built a media empire. He had these 10 sort of core principles, he used to test us on 'em, we'd carry around little note cards, things that today still serve us. You know, stay close to the customer, you know, keep the corporate staff lean, promote from within, respect for individuals, things that are drilled into your head. I wonder, you know, what are the principles that, you know, sometimes they become dogma, but they're good dogma. I don't mean that as a pejorative. What are the things that you built your business on, the principles that you're sort of most proud of? >> Well, I think there is, so there are five, in fact, we call some of these tenets our five tenets. We call this high ambition leadership, which is more than just about making money. And just like the US is the leader of the free world, we have a responsibility beyond US. Same way, NETSCOUT has a responsibility beyond our own company and revenue and our stakeholders. So with that in mind, we have these five things, which I think I wouldn't have been able to articulate that 20 years ago, like this. But they were always there. So firstly, there's guardians of the connected world, which you see it on our website, guardians care about their asset, it's not just about money. We are going to solve problems in the connected world, which nobody else is able to solve, or have the passion or have the resources and willpower to do it. So that's the overall theme of the company. Guardians of the connected world, connected world is changing, new problems are coming. Our goal is there are pros and cons of every new thing. Our goal is to remove all the cons so you can enjoy the pros. So that's guardian of the connected world. Then our mission is accelerate digital transformation, meaning remove the roadblocks. People are looking at enablers, but there are barriers also. How do you remove the barriers for our customers, so they can improve the fruits of digital transformation? For example, going to the cloud allows you to outsource some of us, especially in these times of agility and dependency, you can cut your costs, but that comes with a price that you lose control. So our product brings the control back. So now you can enjoy the pros and the cons and I call it sometimes how do you change the wheels of your car while driving? If you change four wheels, then car is going to fall down, but how do you put one wheel in the cloud? Well, that's what our vision is. Visibility without borders. We'll give you the same information, which is the third part. That's why we have this tagline and therefore the company. And then we have the mission, accelerating digital transformation, but our vision is visibility without borders. When you run your application, no matter where you run, we'll give you the same piece of information. That allows the people to make this migration transparent from a monitoring and visibility point of view. And then the fourth area is about our technology. We call it smart data technology, and the whole world is talking about artificial intelligence, machine learning. But what are you going to learn, is your AI really authentic or is it truly artificial? And that comes from smart data. Data is the oil of the new industry. That's the oil, and people are not focusing on that. They're saying, "I have lots of data," but you don't have the data which we have. In the past, we said, we are not going to share the data with third parties. And recently we have changed that, and say, "Yeah, there is a price for that. We'll do that." So we are branding ourselves as a smart data company, where the whole industry is talking about smart analytics. And I said, "We make smart people smarter." And lastly, the value system of NETSCOUT is called lean, but not mean, okay? Anybody can get lean. If you get fat, you can get the operation. But how do you do lean decision making so you never have to be in mean? Like NETSCOUT never had to lay off in the last 35 years, we have ups and down, our stock has gone to $3 and has gone to $40, but companies continued to invest, and that's why we have this reputation we have, whether it's (indistinct). The tenure at NETSCOUT is 10, 15 years minimum, even in sales, and people don't realize the power of that because some of our customers tell us, "Hey, your salespeople are around longer than our employees." And that (indistinct) builds a franchise of loyalty in the customer base. We underestimate that, this continuity part. So that in many aspect of not, what is the definition of not being mean, that lean and mean is sort of people are very proud of that. And I think you can be lean without being mean. And then how do you become lean, is don't hire when in good times, unless you need them. The reason people are able to do it, is because they think "I can fire anytime, so let's build up the fat." So there a lot of decision-making we do around this, and that's what I talk about in the book, it's not about technology, and this is, I would say is just one of the five tenets, but it's probably one of the most important ones. And it's one of the biggest differentiators of NETSCOUT. >> Well, it's obviously served you well, I mean, no layoffs in 35 years, the retention metric is very impressive. I mean, again, I go back to my experience. I was at IDG for 15 years. My passion was always to start my own company, but I didn't want to leave 'cause it was such a great culture, and it seems like you've created something similar. You know, I talk to CIOs and CTOs a lot too about, it's always people, process, technology. And of course we want to talk about tech 'cause we love talking about tech, but they always tell me, "Look, tech comes and goes," it's the processes that you put in place, the culture that you have in place, we could deal with the tech, and it sounds like you've created a similar dynamic. And I think back again, when you started, there were proprietary networks, it was IBM SNA, DEC network, every mini computer had its own network. Then, you know, TCP/IP came in and the whole world changed and exploded. But yet you said guardians of the connected world, and that's kind of been your focus from really day one. You know, I loved what you said about the business. The network is the business. Remember the network is the computer that Scott McNealy popularized. So really kind of a similar dynamic there. So it seems, Anil, that that framework that you just laid out, those core principles, have actually allowed you to ebb, to flow, to deal with stock prices and still retain people for very long periods of time. >> Maybe one more thing to add there is that on the lean but not, many talk about generalities. We don't look any different. Like everyone cares about happy customers. They care about happy employees and they care about happy stakeholders, shareholders. Everyone, including us. But what's the order? Where do you start? So we start with employees. We say happy employees, then we get happy customers. And then because of that, they buy more stuff and we create happy shareholders. Whereas if you start with happy shareholders, you may not get happy employees. And so all I'm saying is that everyone probably believes in what we are saying or what I'm saying, but how they implement it, and then like really walking the talk is the most important part. >> Well, I think you're right. I mean, I think the financials is a by-product of happy employees, which drive happy customers. If you take care of employees and customers, then good things will happen. If you start with trying to micromanage the finances. Of course, we all attempted to do that. I wonder if we could talk a little bit about, so just to bring it forward a little bit, we're talking about how NETSCOUT has essentially from a cultural standpoint, been able to withstand the ups, the downs, I mean, you've seen since, you know, it's over 35 years, a lot of the downturns and the tech softness, the tech bubbles, the great recession. Obviously now we're in the middle of a pandemic. And I wonder if you could talk to that specifically. So the data that we have from our survey partner, ETR, Enterprise Technology Research, shows that before the pandemic around 16% of employees worked from home, we're talking about truly remote workers, not, you know, a couple of days a week. And when we talk to CIOs today, they tell us it's well over 70% now, but they fully expect that when, you know, the world comes back to the new abnormal, I call it, that number's going to, that 16% is going to double to, more than double to 34%. So it puts stress on the network. It changes the direction of the traffic. It changes the security emphasis. Maybe you could talk a little bit about that just in terms of how you are helping your customers respond, specifically. >> So I always talk about like, is this a new problem or is the bad problem getting worse? So I contend that bad problem getting worse. So if you make the bad to zero, then you can't multiply. So I think it's highlighting some of the problems which are already there, are being highlighted by, a lot of people are telling, "Are you seeing more attacks?" No, we are becoming more conscious of the attacks we always had. We have more time, by the way, hackers have more time too, because they're also sitting at home doing things. So what I feel is that, two parts. One is that I think people should not, when the new normal comes, or new abnormal, then I think people should not make people work from home for the wrong reason. Certain people are saying, "Oh, I can save money." That's the wrong reason. But if it's efficient, we should do that. So we are doing some interesting things for home users to feel how they can feel that they're really working from the office. And so, yeah, there are some new challenges on how we monitor, because when the user complains now about the performance to IT, because they can't get their work, they don't know whether it's our network or is the ISP, or is their wifi network. So we try to provide the root cause analysis as quickly as possible, which we call mean time to know. And one of the things I didn't mention earlier, about what is the uniqueness of our technology when we use the network vantage point to drive visibility, it's almost like the blood test. When you have a problem, if you tell the doctor, I say "Hey, what is my problem?" And they start looking at all kinds of things. It's going to take forever. But if I take the blood test, I will know what the next thing to do. So in a way, we are doing the blood test of the user experience, security problems. And when we do that, we can come up with some very unique things. So we think that we'll be moving on into other areas, or the visibility is the means to an end, the end could be performance management, could be visibility, troubleshooting, and could be security forensics. Like blood tests can be used for DNA evidence also. And so we have all the technology, so we are moving on, as we move to the home user, we are applying that our techniques, not just for service assurance or end user experience monitoring, but also for security forensics. And one example I give you the, I always talk more than you'll see that in my book, being different before being better. First be different, get the ear flecks out of the ideas before you tell the story. And you don't do that, even though we are very big, we are very small compared to a lot of companies in the industry, compared to big players like Cisco, IBM, and all those. So the new thing which we are looking at in security is, the security industry is catching the act. We are going to catch the actors. If I can get into the, what they were doing before the act, before they did the ransomware, what were they doing? Well, that requires continuous monitoring of the traffic. And that's what we do. So when we do catch the actor, catching the thief, not what they're stealing, then you're preventing tomorrow's attack. And that's basically the innovation part of NETSCOUT, which we have been pushing for. But we somehow decided not to apply that to security because we had other problems to be solved as guardians of the connected world from a monitoring point of view. And so those are some of the things we'll be applying as we move forward. And I feel that those are equally applicable before the pandemic and after the pandemic. And it's just polarized more, because more people are working from home. >> It's interesting what you're saying about the blood test. That's a great analogy because it kind of eliminates the guesswork, and removes the opaqueness. It goes right to sort of the heart of the matter, you called it mean time to know. And it's interesting too, to look at productivity. I mentioned some of the survey work, when we talk to organizations, they say to us that actually productivity has gone up since the pandemic. And my response to that is, "Yeah, no kidding. 'Cause people are working 15 hour days." You can't keep that up. And the silent killer of productivity is the not, having an elongated mean time to know, and having to guess. And so my premise is that this productivity gain, if in fact it exists, is not sustainable because we're doing it on the backs of our employees and it's going to burn 'em out. >> I'm not sure whether it's real also, see, there are both sides. It's not possible, practical, as you are saying, because for example, you are a salesperson and you are working six, seven hours and you're traveling six hours. You can't be on the phone for 12 hours with a customer right now. So I don't talk and then be productive, there are both sides going, some people are overworked. And so definition of productivity itself is in question. And how do you measure that? And so that's what we'll have to look, I think basically all I'm saying is we should do it, whatever we do after the pandemic is over, about how many people work from home, should be based on your business model, your expectation, not just based on cost. And a lot of people are looking at once again, "Oh, this is another cost saving exercise." And that should not be the reason, that's the wrong reason, because then they're measuring the productivity in terms of reduced cost, not everything else. Plus at least in NETSCOUT, is a company which, I mean, every meeting I go to, I use chalkboard, and it's very very hard for other companies, somebody like IBM, where most of the people work, there are 50 offices. What is the easy transition? It's not easy for NETSCOUT. And so right now we focus on safety, but we need to come up with a good hybrid model later on, and different people will set up differently. But what we do will be relevant in all cases. >> Yeah, but I think you're making a good point that it's not some kind of mandate to drive costs down. Or we saw last decade, there were a couple of prominent companies that were mandating actually working in the office, eliminating work from home. So obviously the wrong side of history, you know, they didn't know a pandemic was coming, but so how will you make that decision? Will you, is it really a discussion case by case with the employees or what's the framework for you guys to decide that? >> Well, I think so right now, our focus is on safety. So it's completely optional. In fact, we don't even allow more than 20%, and that's only in the headquarters, other places, we have less than 5% people coming, and only essential workers, manufacturing and all those. So right now it's completely optional. But my personal preference when there is no risk is people should come to work like they were coming before. We like to make it as close as possible to the old normal, but that's not going to be the case for other companies because they're bigger in size, they have other things at play, but certainly we are not going to do it, "Oh, because it's cheaper for NETSCOUT, when people work from home." And so we we'll see how it goes. I think it will be a transition, but I can see going back to new normal in a year from now, if things start winding down in six months, within a year or so, we should be getting back to some normalcy. But that doesn't mean going to be true for our customers. So from a product point of view, we are doing several things so we can help the customer through this transition. And by the way, one other thing I wanted to mention earlier, when we talk about the blood test, how does it relate to guardians of the connected world? If you believe in that, what did the industry do? They made sure needles were not painful. That blood test was reliable. There is no hygiene issues or no issues like that. The cost has come down. As the guardian of the connected world, because we do that, that's what we have been doing. We are removing the barriers to a great idea, but not all other companies give up. And then they have different strategies and some of them are successful, some are not. So as the guardian of the connected world, our goal is to continue to make this practical use. Imagine if blood test industry had not done that, where we'll be right now. And that's what I meant by guardian of the connected world. This is not easy to do and sustain that for a period of 20, 30 years. But we have been able to do that, and we get a lot of challenges from naysayers, "Oh, this will not work at high speed." When I started NETSCOUT, it was 10 megabit internet. Now we have 100 gig internet, and we are still able to handle it. And nobody had thought in those days that you can even get to 100 megs. People were questioning us. But what happens is other things keep working in the market. Intel is making improvements, lot of people are doing work to solve the problem, and we leverage that. And that's how we are able to sort of sustain this guardian of the connected world team. >> The other key aspect of the guardian of the connected world, and again, not to overdo the blood test analogy, but the time to results is very important. If you have an issue and you have to wait weeks for the results and your doctor, you can't get ahold of her. And so you're successfully dealing with that in real time or near real time, and that to me is critical. >> Very important point, thanks for reminding because I forgot today, that's one of the things I say all the time, "Hey, this one of the big thing we have done, and blood test industry has done it. How long take to get results?" Nowadays you can get results done in like two hours, and doctors can get a report in couple of hours. That's what we had done. That's like mean time to know, which we talked about. With our technology, I think we had basically all the issues, you can't even breathe without doing something on the network. So if you're listening to the traffic or hearing what the conversation, you can form an independent view of what is happening. And that's the smart data, which then becomes the basis of analytics, whether analytics in the security space or not. And so that one thing we have not changed, this technique. Now, the outcomes are different. What are we doing with our visibility is different. Is keep changing the number of customers and the type of customers are different. But ultimately that part interestingly has not changed. >> I wonder if I could ask you, I'd like to ask CEOs, especially those that are technologists and business leaders, their thoughts on the cloud. I mean, our data shows that the public cloud is growing in the 30% plus range annually, the big three public cloud players now account this year, probably for close to $75 billion in revenue, maybe even a little bit more, what do you see driving this growth? What does it mean for your customers? >> I think first of all, we have a big announcement coming out called smart cloud monitoring to address this. But what's the meaning of that? I think what our customers are looking for is that it's not all or nothing. It's not that everything is in the cloud or everything is in the on-prem, it could be private cloud, public cloud, (indistinct), the way VPNs are laid out. So they want to make sure that they can use our technology to do this (indistinct) and analytics, regardless of what decision they make. And even five years from now, there'll be enough non-cloud stuff, okay? So that's what we are striving to do. That's what is visibility without borders, and when they do that, they're saying that helps them decide what's the best mode of operation for them, for what application. Moving blindly to the cloud is a problem. Not going into that area is also a problem. But I think this, the two new things that have happened recently, I will say one is sort of, because of this crisis, people don't want to own, like the hospitality industry. This would, I mean, they're obviously having big issues with them, but if they own a lot of the infrastructure, they could have turned off some of that. And so that's driving more movement to the cloud, but I think there is now other choices available, about a year or two ago, I think affordable pricing model, multiple choices, not just AWS, and technology maturing where you can really implement and have a good experience. I think those have become big enablers. And so I think now it is possible to get to massive movement to the cloud, but then they want to make sure that I'm outsourcing my problem, but I'm not outsourcing my vision to the cloud vendors, because previously the way in the IT industry, a lot of problems were solved is, it was called the war room. Let's get everyone who reports to me and everyone who reported to you, but now everyone doesn't report to you. So how do you maintain the control? Man, I complain to my CIO, "Hey, my WebEx is slow," or "Office (indistinct)," and how do they resolve that problem? Because they cannot tell me, "Oh, we outsourced them, so I can't tell you that," well, we should not have outsourced them to the cloud. So how do you drive this collaboration between the providers and the consumers? Is going to be key to accelerating this transformation. Because otherwise the cost of CapEx cost of a deduction of moving to the cloud will be offset by the increase in OpEx and customer satisfaction for the customer. And so if we can help deal with one of the parts, industry is already doing the other big part of making cloud work, I think then we'll have the best chance of success. >> Yeah. And of course the security has implications on the security model. You were talking earlier about that, as an opportunity, people sometimes think, "Oh yeah, I put my data in the cloud. I'm good on security." But there's a shared responsibility. Again, we talked about different traffic patterns. You've got work from home going on. And it's interesting when you juxtapose the sort of industry narrative on security, which is it gets harder and harder and harder, and you hear some of the cloud players say, "Hey, the state of security is really good," but when you talk to CISOs, they'll talk about the lack of talent, the challenges they have, the tools creep, the fact that they spend more, but the adversaries just keep getting stronger and stronger and stronger. It's a really serious problem. I mean, maybe we close there. I mean kind of, how do you see it from your vantage point? >> Let's look at the blood test. So I look at, if you do the technique which we are talking about, at least in the dimension of security monitoring, then you are going to do a lot of little things, because you're doing little things, you're going to be (indistinct) tool creep, and because of that, you have a talent issue. And I think if we can make the right stuff work, then you will not have this talent issue, and I feel that we are always looking at solving yesterday's problem, okay? Because we are not watching what led to the attack. We are just dealing with the attack as an incident, a security issue. So I think continuous monitoring of traffic allows you to look at the deviation of the normal. So signature-based security is a big portion, but how do you know the signature of tomorrow? And while you know that because you know the normal, but the only way you know normal is if you have been monitoring what was going on, not for a specific event, but deviation from normal. That's what our approach is going to be, anomalous behavior detection through our smart data. And then you apply machine learning and AI algorithms to that. I think that would be Nirvana. But we don't have all the smart people for analytics, but we can feed our data to those smart people. And that's something we are going to bring up, and the reason I feel it will be successful because this idea has been wildly successful for NETSCOUT in the non-security space. >> Yeah. I think you're bringing up another point that I've talked about a lot, which is the industry has gone from sort of an industry of products to platforms, and now ecosystems is really driving a lot of the innovation. That's exactly what you're talking about. Feeding data to other partners, data partners. Now you start thinking about IoT and the edge, and machines talking to machines. I mean, I put video cameras up in my house to make my environment more secure, but of course I'm scared to death that those things could get hacked. It's a very complicated situation, and the power of many is going to trump the resources of one. And so I'm glad you brought that out. Maybe give us your final thoughts, Anil. It really has been a pleasure talking to you. >> Well, I think one of the things people ask me is, "Why didn't you start another company?" Especially in Silicon Valley, I say, "We did start many companies, but they all happen to be called NETSCOUT." NETSCOUT 1.0 or 2.0 or 3.0, actually, we are into the 4.0. I sometimes say, "You know George Foreman's four sons, they're all called George Foreman." So every time we do something different, and now we are in the process of launching NETSCOUT 5.0, it was partly because, maybe accelerated because of what's going on with the pandemic, because there are some new challenges which (indistinct), and we are entering the security space. So I'm very excited about repeating what we did in the traditional monitoring space, service insurance space, both for enterprise and carriers, to the security space. And people will question us how come it took so long. Well, we were solving other problems, which are more interesting than this for NETSCOUT. And now we want to bring that technology and all of our tenets, guardian of the connected world, smart data, to the security space. And also, I mean, people are around for long term, we are also building the next generation of leaders at NETSCOUT. And so we have our hands full over the next two, three years, in building the next generation of NETSCOUT, solving some of the problems the industry is facing, without abandoning our tenets and the culture. And if we can do that, I think there'll be, we'll be going to the next level, in terms of NETSCOUT branding and leadership. >> Well, given the guiding principles that you shared with us earlier, the fundamental technology that you have around visibility, I think that's served you very well. And I think there's no shortage of opportunity for NETSCOUT. So, Anil, thanks so much for sharing your story and coming on theCUBE. >> Good. Thank you. >> And thank you for watching everybody. This is Dave Vellante for theCUBE. We'll see you next time. 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Published Date : Dec 21 2020

SUMMARY :

leaders all around the world, to speak with you today. In fact, most of the PCs, as you remember, And that changed the shape of the company, the principles that, you know, In the past, we said, it's the processes that you put in place, is the most important part. So the data that we have of the attacks we always had. And the silent killer of productivity And that should not be the the framework for you guys So as the guardian of the connected world, but the time to results is very important. all the issues, you can't even breathe that the public cloud It's not that everything is in the cloud And of course the but the only way you know normal is a lot of the innovation. of the connected world, Well, given the guiding principles And thank you for watching everybody.

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Wrap and Roll | HPE GreenLake Day


 

>>from around the globe. It's the Cube with digital coverage of HP Green Lake Day made possible by Hewlett >>Packard Enterprise. Okay, so we're deep into H B E Green Lake Day Hope. Hopefully, you've enjoyed the spotlight sessions with Keith with with Pete, with Addison and and Skip from Splunk and, of course, the platform session that our Qadoura hosted. You know, we're going for proof points here. We really want you toe squint through the narrative today and see for yourself what's what's really here and the kind of progress that HP is making with Green Lake. So thanks to everybody for joining the conversation, we now want to turn our attention to more proof points. The next segment of this HB Green Lake day is where you'll have further opportunities toe Learn mawr about Green Lake and how you might apply it to your business. Now, if you're interested in watching watching additional sessions, we have two new ones available for you to see. The first is a session on the new managed security service from H P E with HP Green Lake, Or you could take a deeper dive into high performance computing with Green Lake just look, navigate the agenda tab and select one of those two sessions. They're available at any time. But if you want to stick with us for the live show, we have to live demos in our meat experts sessions, where you'll have the opportunity to ask your questions and have real time interaction with the experts from HP. In fact, I have Steve Showalter and Ash nor here, and they're with me right now to tell you a little bit about their meet the experts sessions. So, Steve, let's start with you. Tell us a little bit about yourself and what you'll be covering in your demo today. >>Sure, Thanks, Dave. My name's Steve Showalter. I'm a part of the Green Lake Cloud Services R and D Team Super excited to be here today, and I hope everyone conjoined our session coming up or we'll take a deeper dive and a live demo of Green Lake Central. In case you haven't seen it before, Green Lake Central's a platform we used to deliver services and capabilities to our Green Lake customers. In Todays Demo will show you how we've designed Green Lake Central to take a persona based approach to deliver the right capabilities and insights to various constituents in our customers. Organizations, for example, will show how a CEO or CFO would use Green Lake Central to view their green light consumption and costs and compare those two public cloud costs from AWS or azure right within the same reporting tool. We'll also show you how a nightie operation staff would use Green Lake Central to engage in capacity planning for their Green Lake environment or manage their Green Lake private Cloud services. We also show how end users within a customer and environment would use Green Lake central to self service and lifecycle manage resource is from these Green Lake Cloud services, or even how a chief security officer would use the continuous compliance capability that we delivered through Green Lake Central toe understand their real time compliance posture against whatever regulatory frameworks they may need to be audited against. So I hope you can join me for this informative and interactive session and look forward to seeing everyone there. >>That's awesome. It sounds like some great details. Their full 3 60 view great visibility are snore. So tell us a little bit about yourself. What's going on your session. Give us Give us the hook. >>Hi. I'm marginal product manager for Green Lake for containers, Um, and three leg for containers is our upcoming service, which promises a true cloud like experience with massive operational simplicity. Uh, this offering is built on our experience middle container platform software and aims to bring speed and portability. Tow both your cloud native and non cloud native applications. Using open source communities, we have a unique data fabric that provides persistent storage for state fel applications. And today you'll see how we demystify communities, operational complexity and provide value to various personas throughout the containerized application life cycle, for example, an idea it men will have all the standardized communities cluster templates on invent automation to spin up the environment for a developer in just a few clicks. And the developer has to just focus on continuous deployment and delivery off their applications on a CEO gets complete visibility across different communities. Clusters for the cough. >>That's awesome. I mean, we know from our data that containers generally kubernetes specifically one of the most significant areas where customers are are spending time and money, so that all sounds fantastic. so you can. You having trouble deciding what you're gonna go to? We're gonna have the chance to see both demos if you want. So we'll be live for the next hour with each meet the expert session. So we're gonna run him twice If you can't decide. Go to both. Okay. Thanks for watching HB Green Lake Day. You're watching the cube?

Published Date : Dec 2 2020

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Frank Keynote with Disclaimer


 

>>Hi, I'm Frank's Luqman CEO of Snowflake. And welcome to the Snowflake Data Cloud Summit. I'd like to take the next few minutes to introduce you to >>the data cloud on why it matters to the modern enterprise. As an industry, we have struggled to mobilize our data, meaning that has been hard to put data into service of our enterprises. We're not living in a data economy and for most data central how we run our lives, our businesses and our institutions, every single interaction we have now, whether it's in social media, e commerce or any other service, engagement generates critical data. You multiply this out with the number of actors and transactions. The volume is overwhelming, growing in leaps and bounds every day. There was a time when data operations focused mostly on running reports and populating dashboards to inform people in the enterprise of what had happened on what was going on. And we still do a ton of that. But the emphasis is shifting to data driving operations from just data informing people. There is such a thing as the time value off data meaning that the faster data becomes available, the more impactful and valuable it ISS. As data ages, it loses much of its actionable value. Digital transformation is an overused term in our industry, but the snowflake it means the end to end automation of business processes, from selling to transacting to supporting to servicing customers. Digital processes are entirely disinter mediated in terms of people. Involvement in are driven into end by data. Of course, many businesses have both physical and digital processes, and they are >>intertwined. Think of retail, logistics, delivery services and so on. So a data centric operating discipline is no longer optional data operations Air now the beating heart >>of the modern enterprise that requires a massively scalable data platform talented data engineering and data science teams to fully exploit the technology that now is becoming available. Enter snowflake. Chances are that, you know, snowflake as a >>world class execution platform for a diverse set of workloads. Among them data warehousing, data engineering, data, lakes, data, science, data applications and data sharing. Snowflake was architected from scratch for cloud scale computing. No legacy technology was carried forward in the process. Snowflake reimagined many aspects of data management data operations. The result was a cloud data platform with massive scale, blistering performance, superior economics and world class data governance. Snowflake innovated on a number of vectors that wants to deliver this breakthrough. First scale and performance. Snowflake is completely designed for cloud scale computing, both in terms of data volume, computational performance and concurrent workload. Execution snowflake features numerous distinct innovations in this category, but none stands up more than the multi cluster shared stories. Architectural Removing the control plane from the individual cluster led to a dramatically different approach that has yielded tremendous benefits. But our customers love about Snowflake is to spin up new workloads without limitation and provisioned these workloads with his little or as much compute as they see fit. No longer do they fear hidden capacity limits or encroaching on other workloads. Customers can have also scale storage and compute independent of each other, something that was not possible before second utility and elasticity. Not only can snowflake customer spin up much capacity for as long as they deem necessary. Three. Utility model in church, they only get charged for what they consumed by the machine. Second, highly granular measurement of utilization. Ah, lot of the economic impact of snowflake comes from the fact that customers no longer manage capacity. What they do now is focused on consumption. In snowflake is managing the capacity. Performance and economics now go hand in hand because faster is now also cheaper. Snowflake contracts with the public cloud vendors for capacity at considerable scale, which then translates to a good economic value at the retail level is, well, third ease of use and simplicity. Snowflake is a platform that scales from the smallest workloads to the largest data estates in the world. It is unusual in this offer industry to have a platform that controversy the entire spectrum of scale, a database technology snowflake is dramatically simple fire. To compare to previous generations, our founders were bent on making snowflake, a self managing platform that didn't require expert knowledge to run. The role of the Deba has evolved into snowflake world, more focused on data model insights and business value, not tuning and keeping the infrastructure up and running. This has expanded the marketplace to nearly any scale. No job too small or too large. Fourth, multi cloud and Cross Cloud or snowflake was first available on AWS. It now also runs very successfully on mark yourself. Azure and Google Cloud Snowflake is a cloud agnostic platform, meaning that it doesn't know what it's running on. Snowflake completely abstracts the underlying cloud platform. The user doesn't need to see or touch it directly and also does not receive a separate bill from the cloud vendor for capacity consumed by snowflake. Being multi cloud capable customers have a choice and also the flexibility to change over time snowflakes. Relationships with Amazon and Microsoft also allow customers to transact through their marketplaces and burned down their cloud commit with their snowflakes. Spend Snowflake is also capable of replicating across cloud regions and cloud platforms. It's not unusual to see >>the same snowflake data on more than one public cloud at the time. Also, for disaster recovery purposes, it is desirable to have access to snowflake on a completely different public cloud >>platform. Fifth, data Security and privacy, security and privacy are commonly grouped under the moniker of data governance. As a highly managed cloud data platform, snowflake designed and deploys a comprehensive and coherent security model. While privacy requirements are newer and still emerging in many areas, snowflake as a platform is evolving to help customers steer clear from costly violations. Our data sharing model has already enabled many customers to exchange data without surrendering custody of data. Key privacy concerns There's no doubt that the strong governance and compliance framework is critical to extracting you analytical value of data directly following the session. Police Stay tuned to hear from Anita Lynch at Disney Streaming services about how >>to date a cloud enables data governance at Disney. The world beat a >>path to our door snowflake unleashed to move from UN promised data centers to the public cloud platforms, notably AWS, Azure and Google Cloud. Snowflake now has thousands of enterprise customers averaging over 500 million queries >>today across all customer accounts, and it's one of the fastest growing enterprise software companies in a generation. Our recent listing on the New York Stock Exchange was built is the largest software AIPO in history. But the data cloth conversation is bigger. There is another frontier workload. Execution is a huge part of it, but it's not the entire story. There is another elephant in the room, and that is that The world's data is incredibly fragmented in siloed, across clouds of old sorts and data centers all over the place. Basically, data lives in a million places, and it's incredibly hard to analyze data across the silos. Most intelligence analytics and learning models deploy on single data sets because it has been next to impossible to analyze data across sources. Until now, Snowflake Data Cloud is a data platform shared by all snowflake users. If you are on snowflake, you are already plugged into it. It's like being part of a Global Data Federation data orbit, if you will, where all other data can now be part of your scope. Historically, technology limitations led us to build systems and services that siloed the data behind systems, software and network perimeters. To analyze data across silos, we resorted to building special purpose data warehouses force fed by multiple data sources empowered by expensive proprietary hardware. The scale limitations lead to even more silos. The onslaught of the public cloud opened the gateway to unleashing the world's data for access for sharing a monetization. But it didn't happen. Pretty soon they were new silos, different public clouds, regions within the and a huge collection of SAS applications hoarding their data all in their own formats on the East NC ations whole industries exist just to move data from A to B customer behavior precipitated the silo ing of data with what we call a war clothes at a time mentality. Customers focused on the applications in isolation of one another and then deploy data platforms for their workload characteristics and not much else, thereby throwing up new rules between data. Pretty soon, we don't just have our old Silas, but new wants to content with as well. Meanwhile, the promise of data science remains elusive. With all this silo ing and bunkering of data workload performance is necessary but not sufficient to enable the promise of data science. We must think about unfettered data access with ease, zero agency and zero friction. There's no doubt that the needs of data science and data engineering should be leading, not an afterthought. And those needs air centered on accessing and analyzing data across sources. It is now more the norm than the exception that data patterns transcend data sources. Data silos have no meaning to data science. They are just remnants of legacy computing. Architectures doesn't make sense to evaluate strictly on the basis of existing workloads. The world changes, and it changes quickly. So how does the data cloud enabled unfettered data access? It's not just a function of being in the public cloud. Public Cloud is an enabler, no doubt about it. But it introduces new silos recommendation by cloud, platform by cloud region by Data Lake and by data format, it once again triggered technical grandstands and a lot of programming to bring a single analytical perspective to a diversity of data. Data was not analytics ready, not optimized for performance or efficiency and clearly lacking on data governance. Snowflake, address these limitations, thereby combining great execution with great data >>access. But, snowflake, we can have the best of both. So how does it all work when you join Snowflake and have your snowflake account? You don't just >>avail yourself of unlimited stories. And compute resource is along with a world class execution platform. You also plug into the snowflake data cloud, meaning that old snowflake accounts across clouds, regions and geography are part of a single snowflake data universe. That is the data clouds. It is based on our global data sharing architectures. Any snowflake data can be exposed and access by any other snowflake user. It's seamless and frictionless data is generally not copied. Her moves but access in place, subject to the same snowflake governance model. Accessing the data cloth can be a tactical one on one sharing relationship. For example, imagine how retailer would share data with a consumer back. It's good company, but then it easily proliferate from 1 to 1. Too many too many. The data cloud has become a beehive of data supply and demand. It has attracted hundreds of professional data listings to the Snowflake Data Marketplace, which fuels the data cloud with a rich supply of options. For example, our partner Star Schema, listed a very detailed covert 19 incident and fatality data set on the Snowflake Data Marketplace. It became an instant hit with snowflake customers. Scar schema is not raw data. It is also platform optimize, meaning that it was analytics ready for all snowflake accounts. Snowflake users were accessing, joining and overlaying this new data within a short time of it becoming available. That is the power of platform in financial services. It's common to see snowflake users access data from snowflake marketplace listings like fax set and Standard and Poor's on, then messed it up against for example. Salesforce data There are now over 100 suppliers of data listings on the snowflake marketplace That is, in addition to thousands of enterprise and institutional snowflake users with their own data sets. Best part of the snowflake data cloud is this. You don't need to do or buy anything different. If your own snowflake you're already plugged into the data clouds. A whole world data access options awaits you on data silos. Become a thing of the past, enjoy today's presentations. By the end of it, you should have a better sense in a bigger context for your choices of data platforms. Thank you for joining us.

Published Date : Nov 19 2020

SUMMARY :

I'd like to take the next few minutes to introduce you to term in our industry, but the snowflake it means the end to end automation of business processes, So a data centric operating discipline is no longer optional data operations Air now the beating of the modern enterprise that requires a massively scalable data platform talented This has expanded the marketplace to nearly any scale. the same snowflake data on more than one public cloud at the time. no doubt that the strong governance and compliance framework is critical to extracting you analytical value to date a cloud enables data governance at Disney. centers to the public cloud platforms, notably AWS, Azure and Google Cloud. The onslaught of the public cloud opened the gateway to unleashing the world's data you join Snowflake and have your snowflake account? That is the data clouds.

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Dipak Prasad, Dell Technologies Cloud | Dell Technologies World 2020


 

>>from around the globe. It's the Cube with digital coverage of Dell Technologies. World digital experience brought to you by Dell Technologies. Hey, Welcome back, everybody. Jeffrey here with the Cube. Welcome back to our ongoing coverage of Dell Technology. World 2020. The digital experience, Uh, not in person like nothing this year, 2020. But the digital experience allows to do a lot of things that you couldn't do in person. And we're excited to have our next guest. He is Deepak Prasad, the director of product management for Dell Technologies. Cloud deep. Uh, great to see you. >>Hello, Jeff. Nice to meet you as well. >>You too. So let's let's back up, like, 10,000 square feet, cause you know, Cloud came in with a big giant rage. I guess it's been a while now with AWS and Public Cloud. And people are putting their depth tests on there. And, you know, we've seen this explosion of public cloud, and then we have hybrid cloud and multi cloud. And then, you know, basically people figured out that not everything can go to a public cloud. A lot of stuff. Shouldn't some stuffs gonna stay in data centers? for all different reasons, >>but >>basically it's horses for courses. So we're a little ways into this. How are you guys, Adele, really thinking about Cloud and helping your customers think about what cloud is beyond, you know, kind of the hype. >>Well, that's a great question, Jeff. At Dell, we think of Cloud really as an operating model and as an operating experience rather than a destination. So it's interesting that you bring up Public Cloud and Private Cloud, but we take a step back and think of what does that experience really represent? So if you think off, uh, you know what defines that cloud operating model? It's, ah, democratization of technology. Access off resource is through a p. I s through self service portals ability to pay as you go in a very simplified commerce experience and the agility of cloud. You know, the promise off instant availability of infinite scalability. Now, if if you look at you know the landscape around this until now, that has only been delivered in a consistent way by public cloud vendors, which leads people to believe that really cloud is the destination, not an operating model. But we think that we are capable of bringing those experiences those tenets off the cloud operating model to the on premises experience and really taking location out of the conversation. So this really allows our customers to focus mawr on their workloads than visions. They want to drive, and then they can fit there, uh, requirements their application requirements to the location where those resource is our regardless of having toe worry about it. This is public or private. They will get the same operating experience. They will get the same scalability, the same simplified commerce, the same access Thio resource is >>right. Well, let's talk about some of some of those things because, as you said, there's a lot of behaviors that are involved in cloud and cloud operating. You know, one of the behaviors that I think gave the public cloud an early leg up was just simply provisioning, right? Simply, if somebody needs some capacity, they need some horsepower to get interesting. It would be tested in the early days. No, they didn't have to provision. They didn't have to put in an order with I t and wait for so long to get a box assigned to them or purchased or whatever, right? They just swipe the credit card and went, How have you kind of help People have that kind of ease of use ease of, uh, he's of spin up piece of creation on what the right verb is because I think that's a really core piece of what enabled early cloud adoption. >>No, absolutely, you're spot on. And that was a big part of it that if somebody needed resource is instead of waiting for weeks and months, they could go on and and sign up for those resource and get almost instantaneous access. And we believe that what we're doing in this area is really transforming the business. Today. We can deliver resource is to customers in their data center in 14 days and really are aggressively looking to cut that down further. So what this really means is not just shipping Resource is in 14 days, but actually delivering a cloud experience in the customer's data center or of cola location, whatever, you know, location of their choice in 14 days and making that available to the customers, not just through the traditional procurement process. But we're actually very proud to announce the cloud Council, the Dell Technologies Cloud Council, through which customers can, in a self service way, order those ordered those resource is and have it show up and be operational in their environment in 14 days. So we're really bringing that speed of cloud to the on premise experience, >>right? So how how does it actually work? Do you pre? Do you pre ship some amount of capacity beyond what you believe is currently needed just to kind of forward que you will, if you will capacity. How does it work from from both the implementation strategy in terms of the actual compute and storage capacity, as well as on kind of the purchasing peace? Because those air to kind of very >>different work flows? No, that's a That's a great question. So for us, our strength are really in supply chain management that allows us to build capabilities across the world in areas from where we can ship the customers almost on the on demand basis. So as soon as we get in order that the customer needs a probably probably cloud deployment in a certain location, were able to mobilize those resource is from those locations and have it instance she hated in customers environ. So it's really built a strength off over the years off optimizing supply chain, if you will, and just bring taking that to the next level off. >>Okay, so we don't, >>uh environment we said. Yeah, >>no problem. I was gonna say the another great characteristics of cloud right is is spinning up, which we hear about all the time versus spinning down and write. The easiest example is always use. If you're running, you know, some promotion. If your pizza hut you're running a promotion for the Super Bowl, obviously, right? Your demand for that thing is gonna be huge. You want to spin up to be able to take advantage of all the people cash in their coupon, and then when the Super Bowls over, >>you >>want to spend those resource is down because you're not going to necessarily need that capacity. How do you guys accomplish that type of flexibility in your solution? >>So in our subscription model, we have different ways to address customer environment. So we allow customers to start very small and then and then grow the subscription as the requirements growth and the key thing of our subscription, which is really unique, is the ability to quote Terminate. So, for example, if if a customer started off on the three year subscription with the, uh resource is for, say, 100 virtual machines and somewhere along the way they needed to add resource is for 50 more virtual machines, so they will pay for the 150 virtual machines. But that extra 50 virtual machines does not create an orphan or a child subscription. At the end of three years, everything terminates together, so it really gives them flexibility with, you know, ability to start small and not have to worry about vendor lock in. And now we started off with sort of a reserved instance type off subscription model. But we're definitely bringing usage based models as well, which allows more, even more flexibility with respect to speeding up and speeding down. Right. >>And then what are some of the real specific reasons that people go for this type of solution versus a public cloud where some of the rial inherent advantages of doing this within my own infrastructure, my own data center, my own, you know, kind of virtual four walls, if you will. >>Yeah, you know, we strongly believe that the decision should really be guided by workload requirements. There's certain workloads that work really well in on premises environment. For example, you could take virtual desktop environments V. D. I. That works really well from a performance standpoint in In on premise, environment versus a public cloud environment. Similarly, there are other workloads were not public cloud deniers that that are best suited for public cloud. But it's really it should be something that's that comes from understanding your application. Understanding the leighton see requirements, understanding the data requirements for those applications. You know, what are your egress? Uh, issues. Or, you know, uh, the profile off the workload that you're trying to implement That should really be the driving force in where the workload this place >>and then, uh, tell us a little bit about the partnership with VM Ware because that's a huge asset that you have, you know, now you know, basically side by side and you can leverage the technology as well as a lot of the assets that are envy. And where how does that change? The way you guys have taken the Dell Cloud platform to market >>it really is a a differentiating factor for us. From a technology standpoint, it allows us to bring the best of both worlds best off off the hardware infrastructure as well as the best off the cloud. Stack the cloud software infrastructure together in one cohesive and and well developed package. So, uh, the Dell Technologies Cloud Platform from a technology standpoint is implemented with our VX rail appliances, which is a hyper converge infrastructure as well as VM ware clad foundation from a software standpoint. Now the code developed and jointly engineered capabilities allow for unique, unique feature off. Remember Cloud Foundation, where it can do lifecycle management off the entire stack, both the hardware and the software from a single interface. So it understands Vieques rails and understands the different form where levels and the X, where manager software versions etcetera. And then it would automatically select what is the best and well tested and supported software bundle that could be deployed without causing, you know, typical issues with version mismatches and trying to chase down different hardware compatibility, matrices, etcetera. All of those are eliminated, so it's a integrated lifecycle management experience. That's great. E. I'm sorry I have >>a little bit, a little bit of a lot of here, so I I apologize. >>I >>was just gonna say you've been at this for a while. Your product, you know, product management. So you're really thinking about speeds and feeds and you're thinking about roadmap and futures? I wonder if you can share your perspective on this evolution from kind of this race of to pure public cloud to this. This big discussion I think we had packed Elson. You're talking about a hybrid cloud back at being where 2013. So then, you know kind of this hybrid cloud and multi cloud and really kind of this maturation of this space as we as we've progressed for Ah, while now probably 10 years. >>Yeah. Yeah. And, uh, majority of our customers live in a multi cloud world. They have resource is that they consumed from one or more multi hyper sorry, uh, public cloud vendors and they have one or more on premise vendors as well, For their resource is and managing that complex environment across multiple providers with different skill set different tools, different sls. While it sounds really interesting to, you know, have workload drive your your deployment and place the workloads where they're best suited. It does prevent. It does present a challenge off managing a complex and and getting even more complex by the day, multi cloud environment. And that's where we think we have an advantage. Uh, based on some of the work that we're doing with the Dell Technologies Cloud console to bring a true multi cloud experience to our customers. Not one of the benefits of not being a, you know, a public cloud provider is that we are agnostic toe. All public cloud providers were fully accepting that certain workloads need to live in those environments. And through our cloud council, we will make it easy for customers to manage not only their on premises, assets and on premises. Cloud resource is, but also cloud resource is that reside in multiple public cloud vendors? >>That's good. Yeah, because it helps, right, because they've got stuff everywhere. It's like that, you know, there is no del technology, right? There's a lot of there's a lot of people that work there. There's a lot of project. There's a lot of, you know, kind of pieces to that puzzle. I wonder too. If you could share your perspective on kind of application modernization, right, That's always another big, you know, kind of topic. You should You should you take those old legacy APS. And could you should you try to rebuild them in, um, or cloud native way using containers and and all this flexibility and deploy them or, you know, which one. Should you just leave alone right there, running fine. They've been running fine for a while. They've got some basic core functionality that may be do or don't need toe to kind of modernize if you will. And maybe those resources should be spent on building in a new applications and new kind of areas of competitive differentiation. When you're working with their clients, how do you tell them to think about at modernization? >>Yeah, we looked at it from a business requirement standpoint. Off how what end goals. A customer trying to achieve through that application. And in some cases, you know, on you cover the spectrum, right there. Some cases modernization just means swapping out the hardware and putting it, putting that application on a more modern, more powerful hardware. At the other end, it z you know, going toe assassin model off, you know, everything available through through a cloud application. And in between those two extremities, there's, you know, virtualization that is re factoring this continual ization and micro services based implementation. But it comes down to understanding why that application is meant to deliver for who and what business requirements and business objectives that fulfills. That's how we use as a guiding principle on how to position application modernization to customers. >>All right, that's super helpful, because I'm sure that's a big topic. And, you know, there's probably certain APS that you just should not. You just shouldn't touch. You should probably just even Malone. They're running just fine. Let them do their thing. All >>right, fine. I'm sorry. No. Is this interesting? I was a conversation with the customer just earlier today where they have a portion off their infrastructure of some applications that they absolutely wanted to leave alone and and just change out the underlying hardware. But there are other applications where they really want to adopt, continue ization and re factor those out, rewrite those applications so that they can have more scalability and more flexibility around that. So it really is is determined by the needs. Yeah. >>Um so last question, del Tech world this year was a digital experience, like all the other shows that we've seen here in 2020 just But it's a huge event, right? A big, big show, and we're excited to be back to cover it again. But I'm curious if there's some special announcements within such a big show. Sometimes things get lost a little bit here in there, but any special announcements You want to make sure that get highlighted that people may have missed within this kind of see if content over the last several days >>22 major things that that I'm very excited to share with you One is Dell Technologies Cloud platform. We actually discussing and talking about Dell Technologies cloud platform in the concept off instant capacity blocks. So in the past, we talked about it with respect to notes. Uh, you know, adult technology cloud platform. You can have, you know, so many notes in it to power your your on premises. Cloud resource is but really have changed the conversation and look into how cloud customers air consuming those resource is and we really want to drive focus to that and introduced the concept of instance Capacity blocks instances are think of it as a workload profile, you know, CPU and memory put together and then, uh, in different combinations in a pre defined way to address different workload needs. So this really changes the conversation for our customers that they don't have to worry about designing or or speaking out the hardware platforms, but really understand how many resource is they need, how many, how much you know, processing power, how much memory, how much stories they need and they define their requirements was in those terms, and we will deliver those instance capacity blocks to them in their data centers. So behind the scenes is built by best in class. Uh, you know, hardware from Vieques rails and best in class software from being where, but it's really delivered in terms off instant capacity blocks. The second interesting thing that I wanna share with you and I profession a few times is Dell Technologies Cloud console. We're building this single pane of glass to manage our customers entire journey from on premises to multi cloud hybrid cloud with consistency off. How you can discover services how you can order services and how you can grow your the manager footprint. So those are a couple things from adult technology standpoint that we're really excited to share with people. >>Well, congratulations. I know you've been busting your tail for for quite a while on these types of projects, and it's nice to be able to finally release him out to the world. >>Well, it's just my pleasure. Alright. Thank you very much. >>Well, thank you for stopping by again. Congratulations. And will continue the ongoing coverage of Dell Technology World 2020. The digital experience. I'm Jeff Frick. He's to Park Prasad. You're watching the Cube. See you next time. Thanks for watching.

Published Date : Oct 22 2020

SUMMARY :

But the digital experience allows to do a lot of things that you couldn't do in person. So let's let's back up, like, 10,000 square feet, cause you know, you know, kind of the hype. I s through self service portals ability to pay as you go in a Well, let's talk about some of some of those things because, as you said, there's a lot of behaviors that are involved in cloud whatever, you know, location of their choice in 14 days and making that of capacity beyond what you believe is currently needed just to kind of forward So it's really built a strength off over the years off optimizing uh environment we said. Your demand for that thing is gonna be huge. How do you guys accomplish that you know, ability to start small and not have to worry about vendor lock in. my own data center, my own, you know, kind of virtual four walls, if you will. Yeah, you know, we strongly believe that the decision should really be guided The way you guys have taken the Dell Cloud platform to market software bundle that could be deployed without causing, you know, typical issues with version mismatches So then, you know kind of this hybrid cloud and multi cloud and really kind of this maturation of not being a, you know, a public cloud provider is that we are There's a lot of, you know, you know, on you cover the spectrum, right there. And, you know, there's probably certain APS that by the needs. like all the other shows that we've seen here in 2020 just But it's a huge event, You can have, you know, so many notes in it to power your your on premises. and it's nice to be able to finally release him out to the world. Thank you very much. Well, thank you for stopping by again.

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Brad Haas and Chuck Stickney, Cisco | Accelerating Automation with DevNet 2020


 

>>from around the globe. It's the Cube presenting accelerating automation with definite brought to you by Cisco. >>Hey, welcome back, everybody. Jeffrey here with the que were in Palo Alto studio with ongoing coverage of Cisco definite create. We've been covering definite create for a number of years, I think since the very first show. And Susie, we and the team really built a practice, built a company, built a lot of momentum around software in the Cisco ecosystem and getting Debs really to start to build applications and drive kind of the whole software defined networking thing forward. And a big part of that is partners and working with partners and developing solutions and using brain power that's outside of the four walls of Cisco. So we're excited to have our next guest. Ah, partner for someone is Brad Haas. He is the engineering director for Dev Ops at Presidio. Brad, great to see you. >>Hey, Jeff. Great to be here. >>Absolutely. And joining him is Chuck Stickney. Chuck is the business development architect, Francisco Definite partners. And he has been driving ah, whole lot of partner activity for a very long period of time. Chuck, Great to see you. >>Thanks, Jeff. Great to be here. Looking forward to this conversation. >>Absolutely. So let's let's >>start >>with you, Chuck. Because I think, um, you know, you're leading this kind of partner effort and, you know, software defined networking has been talked about for a long time, and, you know, it's really seems to be maturing. And software to find everything right has been taking over, especially with with virtualization and moving the flexibility and the customer program ability, custom ability in software and taking some of that off the hardware. Talk about, you know, the programs that you guys are putting together and how important it is toe have partners to kind of move this whole thing forward versus just worrying about people that have Cisco badges. >>Yeah, Jeff, Absolutely. So along this whole journey of definite, where we're trying to leverage that customization and innovation built on top of versus co platforms, most of Cisco's business is transacted through partners, and what we hear from our customers and our partners is they wanna our customers one away to be able to identify. Does this partner have the capabilities and the skills necessary to help me go down this automation journey. I'm trying to do do a new implementation. I wanna automate that. How can I find a partner? Thio, Get there. And then we have some of our partners that have been building these practices going along this definite journey with us for the last six years. They really want to say, Hey, how can I differentiate myself against my competitors and given edge to my customers to show them that, Yes, I have these capabilities. I built a business practice. I have technology. I have technologists that really understand this capability, and they have the definite certifications to prove it helped me be able to differentiate myself throughout our ecosystem. So that's really what are definite partner. Specialization is all about >>right, that's great. And, Brad, you're certainly one of those partners. And I want to get your perspective because partners are often times a little bit closer to the customer because you've got your kind of own set of customers that you're building solutions and just reflect on. We know what happened back in March 15th, when basically everybody was told to go home on You can't goto work, so you know there's all the memes and social media about who you know, who pushed forward your digital transformation. The CEO of the CMO or cove it. And we all know what the answer is. Whatever you can share some information. So what happened then? And really, for your business and your customers, and then reflect now we're six months into it. Six months plus and and you know, this new normal is going to continue for a while. How is the customer? Attitudes kind of change now that they're kind of buckled down past the light switch moment. And really, we need to put in place, um foundation to carry forward for a very long time. Potentially. >>Yeah, it was really quite interesting, actually. You know, when code first hit, we got a lot of requests. Thio help with automation of provisioning our customers. And in the whole, you know, digital transformation got really put on hold for a little bit there, and I'd say it became or of the workplace transformation. So we were quickly, uh, you know, migrating customers. Thio. You know, new topology is where instead of the, you know, users sitting in those offices, they were sitting at home and we had to get them connected rapidly and waited. Have a lot of success there in those beginning months with, you know, using automation and program ability building, you know, provisioning portals for our customers. Thio get up and running really fast on. But that is what it looked like in those early days. And then over time, I'd say that the the asks from our customers has started to transition a little bit, you know, Now they're asking, you know, how can I take advantage of the technology to, you know, look at my office is in a different way, You know, for example, you know how many people are coming in and out of those locations, you know, what's the usage of my e? My conference rooms are there, Uh, are there, um, situations where I can use that information like, how many people are in the building at a certain point in time and make real estate decisions on that? You know, like, do I even need this office anymore? So? So the conversations really changed in ways that you couldn't have imagined before march. >>Now, I wonder with you, Chuck, in terms of the Cisco point of view. I mean, the network is amazing. It had had co vid struck five years ago, 10 years ago, 15 years ago. You know, clearly there's a lot of industries that are suffering badly. Entertainment, Um, restaurant, business, transportation, they, you know, hospitality. But for those of us in kind of the information industry, the switch was pretty easy. Um, you know, and and the network enables the whole thing. And so I wonder if you know, kind of from your perspective, as suddenly, you know, the importance of the network, the importance of security and the ability now to move to this new normal very quickly from a networking perspective. And then on top of that, having, you know, definite with with the software defined on top, you guys were pretty much in a good space is good spaces. You could be giving this new challenge thrown at you. >>Yeah, Jeff, we completely agree with that. Uh, Cisco has always pushed the idea that the network is transformational. The network is the foundation. And as our customers have really adopted that message, it is enabled that idea for the knowledge workers to be able to continue on. So for myself. I've worked for home the entire time I've been at Cisco. So the last 13 years this is you know, the change to the normalcy is I never get on a plane anymore. But my day to day functions are are still the same, and it's built because of the capabilities we have with the network. I think the transition that we've seen in the industry as faras kind of moving to that application type of economy as we go to micro services as we go to a higher dependency upon cloud. Those things have really enabled the world really to be able to better respond to this to this covitz situation, and I think it's helped to to justify the investments that that our customers have made. A swell is what our partners have been being able to do to deliver on that multi cloud capability to take those applications, get him closer to the end user instead of sitting in a common data center and then making it more applicable. Thio users wherever they may be, not just inside of that traditional four walls, >>right, right, it's interesting. And Brad, you made a comment on another interview I was watching getting ready for this one in terms of applications. Now, being first class citizens was was what you said, and it's kind of interesting coming from an infrastructure point of view where before it was, you know, what do I have and what can I build on it now? Really, it's the infrastructure, that response back to the application. And even though you guys are both in the business of networking and infrastructure, it's still this recognition that APS first is the way to go, because that gives people the competitive advantage that gives them the ability to react in the marketplace to innovate and move faster. So, you know, it's a It's a really interesting twist to be able to support an application first by having a software defined in a more programmable infrastructure stack. >>Yeah, yeah, no doubt. And, you know, I think that the whole push the cloud was really interesting In the early days, it was like, Hey, we're going to you change our applications to be cloud first, you know, And then I think the terminology changed over time. I've, um, team or cloud native. So when we when we look at what Cloud has done over the past five years, with customers moving, you know, there their assets into the cloud in the early days that we were all looking at it just like another data center. But what it's really become is a place thio host your applications. So when we talk about cloud migrations with our customers now, we're no longer talking about you know, the assets per se. We're talking about the applications and what what did those applications look like? And even what defines an application right now, especially what with the whole move to cloud native and micro services in the automation that helps make that all happen with infrastructure. As code you're now able toe, bundle the infrastructure with those applications together as a single unit. So when you define that application as infrastructure is code, the application in this the definition of what those software assets for the infrastructure are all are wrapped together and you've got changed control, version control. Um, and it's all automated, you know, it's it's a beautiful thing, and I think it's something that we've all kind of hoped would happen. You know, when I look back at the early definitions of software defined networking. I think everybody was trying to figure it out, and they didn't really fully understand what that meant. Now that we can actually define what that network infrastructure could look like, as it's as it's wrapped around that application in a code template, maybe that's terror, former answerable, whatever that might be. Whatever method or tool that you're using Thio to bring it all together. It Z you know, it's really interesting. You know, I think I think we've gotten to the point where it's starting to make a lot more sense than you know, when those early days of S d. N, we're out, you know, it was a positive controller. Is it the new version of S and M. P? You know, now it makes sense. It's actually something tangible, >>right? Right. But still, Chuckas, you said, right? There's still a lot of AP ice, and there's still a lot of component pieces to these applications that are all run off. The network that all have to fit, uh, have to fit together. You know, we cover pager duty summit and you know, their whole thing is trying to find out where the problems are within a very few microseconds that you have before the customer abandoned the shopping cart or whatever the particular applications. So again, the network infrastructure and the program ability. Super important. But I wonder if you could speak to the automation because there's just too much stuff going on for individual people to keep track of. And they shouldn't be keeping track of it because they need to be focusing on the important stuff, not this increasing amount of bandwidth and traffic going through the network. >>Yeah, absolutely, Jeff. So the bandwidth that's necessary in order to support everybody working from home to support this video conference? I mean, we used to do this sitting face to face. Now we're doing this over the Internet, the amount of people necessary to to be able to facilitate that type of traffic. If we're doing it the way we did 10 years ago, we would not scale. It's automation that makes that possible. That allows us to look higher up the ability to do that. Automatic provisions provisioning. Now that we're in micro services, now that everything is cloud native, we have the ability to to better to better adjust to and adapt to changes that happen with the infrastructure below hand. So if something goes wrong, we could very quickly spend something up to to take that load off where traditionally it was. Open up a ticket. Let me get someone in there. Let me fix it. Now it's instantaneously identify the solution. Go to my playbook, figure out exactly what solution I need to deploy and and put that out there. And the network engineering team, the infrastructure engineering team. They just simply need to get notified that this happened. And as long as there's traceability in a point that Brad Maeda's faras you being able to go through here doing the automation of the documentation side of it, I know when I was a network engineer, one of the last things we ever did was documentation. But now that we have the A p, i s from the infrastructure and then the ability to tie that into other systems like an I p address management or a change control or a trouble ticketing system, that whole idea of I made in infrastructure changed and now I can automatically do that. Documentation up Dayton record. I know who did it. I know when they did it, and I know what they did. And I know what the test results were even five years ago. That was fantasy land. Now, today, that's just the new normal. That's just how we all operates. >>Right? Right, Right. So I want to get your take on the other trend, which is cloud Multi Cloud, Public Cloud. You know, as I think you said, Brad, When Public Cloud first came out, there was kind of this this Russian to we're gonna throw everything in there than for for different reasons. People decided. Maybe that's not the best, the best solution. But really, it's horses for courses, right? And I think it's pretty interesting that that you guys are all supporting the customers that are trying to figure out where they're gonna put their workloads. And, oh, by the way, that might not be a static place, right? It might be moving around based on, you know, maybe I do my my initial Dev and an Amazon. And then when I go into production, maybe I wanna move it into my data center, and then maybe I'm having a big promotion or something. I wanna flex capability. So from from your perspective and helping customers work through this because still, there's a lot of opinions about what is multi cloud, what is hybrid cloud? And, you know, it's horses for courses. How are you helping people navigate that? And what does having programmable infrastructure enable you to do for helping customers kind of sort through? You know, everybody talks about their journey. I think they're still, you know, kind of bumbling down, bumbling down past, trying to find new things. What works, what doesn't work. And I think it's still really early days and trying to mesh all this stuff together. >>Yeah, no doubt is still early days. And you know, I e go back Thio being applications centric because, you know, being able thio understand that application. When you move to the cloud, it may not look like what it used to look like. When you when you move it over there, you may be breaking parts off of it. Some of them might be running on a platform as a service, while other pieces of it are running as infrastructure as a service, and some of it might still be in your data center. Those applications are becoming much more complex than they used to be because we're breaking them apart into different services. Those services could live all over the place. So with automation, we really gain the power of being able to combine those things. As I mentioned earlier. Those resource is wherever they are and be defined in that infrastructure is code and automation. But you know, decide from provisioning. I think we focus a lot about provisioning when we talk about automation. We also have these amazing capabilities on on the side of operations to like we've got streaming telemetry in the ability Thio gain insights into what's going on in ways that we didn't have before or at least in the, you know, in the early days of monitoring software, right? You knew exactly what that device was, where it was. It probably had a friendly name. Like, maybe it was something from the Hobbit. Right now you've got things coming up in spinning, spinning up and spinning down, moving all over the place in that thing. You used to know what that waas Now you have toe quickly. Figure out where it went, so the observe ability factor is a huge thing that I think everybody, um, should be paying attention, attention to moving forward with. Regards, Thio when you're moving things to the cloud or even to other data centers Or, you know, in your premise, um, breaking that in a micro services you really need to understand what's going on in the, you know, program ability in a p I s and, you know, yang models or tied into streaming telemetry. Now there's just so many break things coming out of this, you know? And it's all like a data structure that that people who are going down this path and the definite path they're learning these data structures and be able to rationalize and make sense of them. Once you understand that, then all of these things come together, whether it's cloud or a router or a switch. Um, Amazon. You know, it doesn't matter. You're you're all speaking a common language, which is that data structure. >>That's great, Chuck. I want to shift gears a little bit because there was something that you said in another interview when I was getting ready for this one about about, you know, definite really opening up a whole different class of partners for Cisco, um, as really more of a software software lead versus kind of the traditional networking lead. I wonder if you could put a little more color on that, Um, because clearly, as you said partners Air super important, it's your primary go to market and and Presidio's, I'm sure the best partner that you have in the whole world. That's and you know, you said, there's some There's some, you know, nontraditional people that would not ever be a Cisco partner, that suddenly you guys were playing with because of really the software lead. >>Yes, Jeff, that's exactly right. So as we've been talking to folks with Devon, it's whether it be at one of the Cisco Live events in the Definite zone or the prior definite create events will have. We'll have people come up to us who Cisco today views as a as a customer because they're not in our partner ecosystem. They want to be able to deliver these capabilities to our customers, but they have no interest in being in the resale market. This what we're doing with the definite specialization gives us the ability to bring those partners into the ecosystem share them with are extremely large, definite community so they can get access to those to those potential customers. But also it allows us to do partner to partner type of integration. So Brad and Presidio, they built a fantastic networking. They always have the fantastic networking business, but they built this fantastic automation business that's there. But they may come into into a scenario where it's working with their vertical or working with the technology piece that they may not have an automation practice for. We can leverage some of these software specific partners to come in there and do a joint goto markets where so they could go where that traditional channel partner can leverage their deep Cisco knowledge in those customer relationships that they have and bring in that software partner almost as a subcontractor to help them deliver that additional business value. On top of that traditional stack that brings us to this business, outcomes of the customers are looking for a much faster fashion and a much more collaborative fashion. >>That's terrific. Well, again, it zits unfortunate that we can't be in person. I mean, the Cisco definite shows you know, they're still small, they're still intimate. There's still a lot of information sharing and, you know, great to see you. And like I said, we've been at the computers Museum, I think, the last couple of years. And in San Francisco. So I look forward to a time that we can actually be together. Hope maybe, maybe for next year's event. But thank you very much for for stopping by and sharing the information. Really appreciate it. >>You have a happy to be here. All >>right, Thanks a lot. That's Brad and Chuck. I'm Jeff. You're watching Cisco. Definite live coverage on the Cube. Thanks for watching. We'll see you next time.

Published Date : Oct 9 2020

SUMMARY :

automation with definite brought to you by Cisco. built a lot of momentum around software in the Cisco ecosystem and getting Debs Chuck is the business development architect, Looking forward to this conversation. So let's let's Talk about, you know, the programs that you guys are putting together and how important it is toe have partners to kind and the skills necessary to help me go down this automation journey. and social media about who you know, who pushed forward your digital transformation. And in the whole, you know, digital transformation got really put on hold for a And so I wonder if you know, kind of from your perspective, as suddenly, So the last 13 years this is you know, the change to the normalcy is I So, you know, it's a It's a really interesting twist to be able to support an application to be cloud first, you know, And then I think the terminology changed over But I wonder if you could speak to the automation because there's just too much stuff going on for individual And as long as there's traceability in a point that Brad Maeda's faras you being able to go through here doing the automation And I think it's pretty interesting that that you guys are all supporting the customers or even to other data centers Or, you know, in your premise, um, in another interview when I was getting ready for this one about about, you know, definite really opening up and bring in that software partner almost as a subcontractor to help them deliver that I mean, the Cisco definite shows you know, they're still small, they're still intimate. You have a happy to be here. We'll see you next time.

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Thomas Scheibe, Cisco | Accelerating Automation with DevNet


 

>>from around the globe. It's the Cube presenting accelerating automation with definite brought to you by Cisco. Hey, welcome back. And Buddy Jeffrey here with the Cube coming from our Palo Alto studio with ongoing coverage of the Cisco Definite event is called Accelerating Automation with definite in the new normal. And we certainly know the new normal is not going away. We've been doing this since the middle of March. We're all the way to October. And so we're excited of our next guest. He's Thomas Shy V. He's the vice president of product marketing and data center networking for the intent based networking group at Cisco. Thomas, great to see you. >>Hey, good to see you, too. Yeah. Yeah. And truly running in normal, as everybody can see in our background. >>Exactly. Exactly so. But I mean, I'm curious. We've talked to a lot of people. We talked to a lot of leaders, you know, especially like back in March and April with this light switch moment, which was, you know, no time to prep. And suddenly everybody has to work from home. Teachers got to teach from home. And so you got the kids home. You got the spouse home. Everybody's home trying to get on the network and do their zoom calls in their classes. I'm curious from your perspective. You guys air right there on the on the network. You're right in the infrastructure. What did you hear and see? Kind of from your customers When suddenly, you know, March 16th hit and everybody had to go home. >>Well, good point. A. I do think we all appreciate the network much more than we used to do before on. Then the only other differences I'm really more on. Ravix calls and zoom called, but you know otherwise? Yes. Um what? What I do see, actually, is that, as I said, network becomes much more operates as a critical piece. And so before we really talked a lot about, uh, agility and flexibility these days, we talk much more about resiliency. Quite frankly, uh, what do I need to have in place with respect to network? To get my things from left to right and, you know, just 2000 east or west, as we say in the data center Right on. That just is for most of my customers, very, very important topic at this point, right? >>You know, it's it's amazing to think, you know, had this happened, you know, five years ago, 10 years ago. You know, the ability for so many people in the information industry to be able to actually make that transition relatively seamlessly. Eyes is actually pretty amazing. I'm sure there was some some excitement in some kudos in terms of, you know, it is all based on the network, and it is kind of this quiet thing in the background that nobody pays attention to. It's like a ref in the football game until they make a bad play. So, you know, it is pretty fascinating that you and your colleagues that put this infrastructure and that enabled us to really make that move with with with really no prep, no planning and actually have a whole lot of services delivered into our homes that were used to getting at the office or used to getting at school. >>Yeah, and I mean to your point, I mean, some of us did some planning. We're clearly talking about some of these thes trends in the way I look at this. Trans is being distributed data centers and having the ability to move your workloads and your access for users to wherever you wanna be. And so I think that clearly went on for a while. And so in a sense, we practice or knowing what we're prepping for. Um, but as I said, resiliency just became so much more important. And, you know, one of things. I actually do a little clock, a little little prep you for block I put out end of August around resiliency. Uh, you if you didn't, if you didn't put this in place, you better put in place because I think, as we all know, we saw her march. This is like, maybe two or three months. We're now in October. Uh, and I think this is the new normal for some time being. Yeah, >>I think so. So let's stick on that theme in terms of trends, right? The other great trend is public cloud, um, and hybrid cloud and multi cloud. There's all types of variants on that theme. Yeah, you had in that block post about resiliency and data center cloud networking data center cloud. You know, some people think Wait, it's it's kind of an either or either got my data center or I've got my stuff in the cloud and I got Public Cloud. And then, as I said, Hybrid cloud, you're talking really specifically about enabling, um, both in inner Data Center resiliency within multi data centers within the same enterprise as well as connecting to the cloud. That's probably counterintuitive for some people to think that that's something that Cisco is excited about and supporting. So I wonder if you can share, you know, kind of the market is changing. How you guys air reacting and really putting the things in place t to deliver customer choice. >>Yeah, I know. It's actually to me. It's really not counterintuitive, because in the end, what what I'm focusing on and the company's focus on is what our customers want to do and need to do on. That's really, um, would you know, most people call hybrid cloud or multi cloud, Uh, in in the end, what? What? This is really the ability to have the flexibility to move your workloads where you want him to be, and they have different reasons why you want to place them right. You might have placed them for security reason. You might have placed for clients. Reason depending on which customer segment you're after. If you're in the United States or in Europe, in Asia there are a lot of different reasons we're gonna put your things. And so I think in the end, what on enterprise looks for is that agility, flexibility and resiliency. And and so really, what you want to put in place is what we call like a cloud on ramp, right? You need to have an ability to move sings as needed. But the larger context action which we see in the last couple of months accelerating, is really this whole seem around digital transformation, which goes hand in hand. Then, was the requirement on the Teesside really do? And I t operations transformation, Right? How I t operates on. I think that's really exciting to see. And this is actually where a lot off my discussions I was customers. What does it actually mean with respect to the I t organization? And what are the operational changes? There's a lot of our customers they're going through, quite frankly, accelerated going through >>right and and automation is in the title of the event. So automation is you know is an increasingly important thing. You know, as the as we know and we hear all the time, you know, the flows of data, the complexity of the data, either the on the security or the way the networks moving or, as you said, shifting workloads around based on dynamic situations. Whether that's business security, etcetera, you too suffer to find networking has been around for a while. How are you seeing kind of this evolution in and adding mawr automation, You know, to more and more processes to free up those those, um, kind of limited resource is in terms of really skilled people to focus on the things that they should be focused on and not stuff that that hopefully you can, you know, get a machine to run with some level of >>automation. Yeah, that's a good point. And they said the Tekla and a half, you know, sometimes in my mind is really going from cloud ready, which I think most of infrastructures today to cloud native. And so let me a little expand on. This right is like the cloud ready is basically what we have put in place over the last 5 to 6 years. All the infrastructure that our customers have network infrastructure or the Nexus 9000. They're all cloud ready right now, what this really means. You have a P ice everywhere, right? Whether this is on the box, whether it's on the controller, whether this is on the operations tools, all of these a p i a neighborhood. And that's just the foundation for automation, right? You have to have that now. The next step really is What do you do with that capability? And right? And this is the integration was a lot off automation tools on. That's the whole range, right? This is where the I t operation transformation kicks in. Different customers a different speed, right? Some just You know, I used these AP ice and use normal tools that they have in the network world just to pull information. Some customers go for further and saying, I want to integrate this with extensive Deb equals some go even further and saying this is like the cloud native people saying, Oh, I want to use, let's say, redhead answerable. I want to use how she called terra form and use those things to actually drive. How I manage my infrastructure. And so that's really the combination of the automation capability. Plus, the integration was relevant cloud native, enabling tools that really is happening. At this point, we're seeing customers accelerating that. That motion, which really then drives, is how they run their I t operations. And so that's a pretty exciting, exciting area to see given. As I said, we have the infrastructure in place. There is no need for customers to actually do change something most of them have already. The infrastructures that can do this is just no doing the operation change the process, changes to actually get there >>right. And it's funny we we recently covered, you know, pager duty. And they highlight which you just talked about. The cloud native, which is, you know, all of these applications now were so interdependent on all these different a p. I s, you know, pulling data from all these applications. So a when they work great, it's terrific. But if there's a problem, you know there's a whole lot of potential throats to choke out there and find. Find those issues and it's all being connected via the network. So, you know, it's even Mawr. Critically important not only for the application, but for all these little tiny components within the application to deliver. You know, ultimately a customer experience within very small units of time s so that you don't lose that customer. You complete that transaction, they check out of the shopping cart. You know, all these these things that are now created with cloud native applications that just couldn't really do before. >>No, you're absolutely right. And this, this is like I just said, I'm actually very excited because it opens up a lot off abilities for our customers how they want to actually structure the operation, right? One of the nice things around this whole automation, plus, uh, true integration closer to integration is you actually open this up. Now, this whole automation trained not just to the network operations person, right? You also open it up and can use this for the sake cups person or for the death of a person or for the cloud tops engineering team. Right? Because the way it's structured, the way we built this, um, it's literally it's an A p I interface, and you can now decide what is your process? Do you wanna have? On what? Traditional process. You have a request number. Corporation teams executes request using these tools and enhance it back over. Or you say, Hey, maybe some of these security things I'm gonna hand over the second team and it can directly call these days a p I s right or even one step further. You can have the opportunity that the death of So the application team actually says, Hey, I got to write a whole infrastructure as code kind of a script or template and I just execute right and it's really just using what the infrastructure provides. And so that whole range off different user roles in our customer base. What they can do with the automation capability that's available. It's just very, very exciting, right, because it's literally unleashes a lot of flexibility, how they want to structure and how they wanna. We built the I T operations processes. >>That's interesting, you know, because the you know, the Dev ops culture has taken over a lot. Right obviously changed software programming for the last 20 years, and and I think you know there's a There's a lot of just kind of the concept of Dev ops versus necessarily. You know, the actual things that you do to execute that technique. And I don't think most people would think of, you know, network ops or, you know, netapp. You know, whatever the equivalent is in the networking world toe have, you know, kind of a fast changing dynamic kind of point of view versus a You know, stick it in, you know, spec it, stick it in, lock it down. So I wonder if you can You can share how, you know, kind of that, Dev ops, um attitude, point of view, workflow, whatever the right verb is has impacted, you know, things that Cisco and the way you guys think about networking and flexibility within the networking world. >>Yeah, literally. Absolutely. And again, it's all customer driven, right? Is none of this. None of this is really actually, you know, a little bit of credit. Maybe some of us where we have a vision, but a lot of this just customer driven feedback. Uh, yeah, we we do have even network operations teams comes to saying, Hey, we use answerable heavily on the computer side. We might use this for for seven. We want to use the same for networking. And so we made available all these integrations with the variety of state. Whether these are the switches, whether it's our A, C and D C and controller or our Martha said orchestration capabilities, all of these has answerable integration away. All right, The other one is you mentioned how she from Cherepkov telephone. We have integrations available and they see the request for these tools to use that on DSO. That is emotion. We're in for over a year now. And another block, actually, that's out there. We're just supposed to saying you all set what you can do on then in parallel to this, right? Just making the integration available. We also have a very, very heavy focus on on definite and enablement and training on, you know, a little pluck. And I know probably part of the segment. The whole definite community that Cisco has is very, very vibrant. Uh, and the beauty off this is right. If you look at this, whether your naps person or a deaf person or seconds person, it doesn't really matter. There is a lot of like capability available to just help you get going or go from one level to the next level, right? And there's simple things like sandbox environments where you can, you know, without stress, dry things out. Snippets of code A there you could do all of these things. And so we do see, it's a kind of a push and pull a tremendous amount of interest and the tremendous, uh uh, time people spend to learn, quite frankly. And that's another side product off. You know, the situation wherein people sit home and say, Okay, online learning is the thing. So thes, thes thes tools. They're used very heavily, right? >>So that's awesome. Because, you know, we've We've had Suzy we on a number of times. And I know he and Mandy and the team, right, really built this definite thing. And it really follows along this other theme that we see consistently across other pieces of tech, which is democratization, right? Democratization to the access tool, taking it out of of just a mahogany row with again really limited number of people that know how to make it work and and could make changes in opening up to a software defined world where now that you know It's his application centric point of view where the people that are building the APS to go create competitive advantage now don't have to wait for, you know, the one network person to help him out of these environments. Really interesting. I wonder, you know, when you look at what's happened with Public Cloud and how they kind of changed the buying parameter, how they kind of changed the the the degree of difficulty to get projects started. You know how you guys have kind of integrated that that type of thought process to make it easier for app developers to get their job done? >>Yeah, I mean again, it's It's I took a look at this more from a from a customer. Answer, right? It's the transformation process, and it always starts is I want agility. I want flexibility. Anyone resiliency, right. This is where we talked to a business owner what they're looking for and then it translates into into a night operations process, right? Your strategy needs to map them. How you actually do this on that? Just tries. Then what truths do you want to have available to actually enable this right and the enablement again? is for different roles right there is. You need to give sing services to the app developer and, uh, the platform team and the security team right to your point so the network can act at the same speed. But you also give to to the network operations teams because they need thio adjust. And they have the ability to react thio to some of these requirements. Right? And it's not just automation. I think we we focused on that. But there's also to your point, the need how to extend between data sent us, you know, just just for backup and recovery. And how do I extend into public clouds? Right. Uh, in the end, that's ah, that's the network connectivity problem. And we have soft us. We have made us available. We have integrations into, uh, W s. We have integrations into azure to actually make this very easy from a from a network perspective to extend your private domains private networks into virtual private networks on on these public cloud. So from an app developer perspective, now it looks like he's on the same network. It's a protective enterprise network. Some of it might sit here, someone might sit here, but it's really looking the same. And that's really in the end. I think what what a business looks at, right? They don't necessarily want to say I need to have something separate for this deployment was separate for that deployment. What they want is I need to deploy something. E need to do this resilient in the resilient way in an enjoyable way. Give me the tools. And so that's really where we focus, Um, and what we're driving right? It's that combination of automation consistently and then definite tools available that we support. But they're all open. Uh, they're all standard tools. The ones I mentioned right that everybody is using. So you're not getting into this. Oh, this is specific to Cisco. Uh, it's really democratization. I actually like the term. Yeah, >>it's It's a great terminate, and it's it's really interesting, especially with with the A p i s and the way everything is so tight together that everyone kind of has to enable this because that's what the customers demanding. Um, and it is all about the applications and workloads, and one of those things are moving, but they don't really wanna manage that. They just wanna, you know, deliver business, benefit to their customers and respond. Thio, you know, competitive threats in the marketplace, etcetera. So it's really an interesting time for the infrastructure, you know, to really support kind of this at first point of view versus the other way around is kind of what it used to be and and enable this hyper fast development, hyper fast change and in the competitive landscape, or else you will be left behind. Um, so super important stuff. >>Yeah. No, I totally agree. And as I said, I mean, it's it's kind of interesting because we we started on the Cisco Data Center side we started. It's probably six or seven years ago, uh, when we when we named the applications centric. Clearly, a lot of these concepts evolved, but in a sense it is. That reversal of the role from the network provides something, and you used Teoh. This is what I want to do, and I need a service thinking on the networking side to explosives that can be consumed, and so that clearly is playing out and said Automation Issa Kiki Foundation that we put in place in our customers. Most of our customers this point on these on these products? Uh, they have all the capabilities there. They can literally take advantage. There's really nothing that stops them points. >>Well, it's good times for you because I'm sure you've seen all the memes in in in social Media, right? What's driving your digital transformation? Is that the CEO, the CMO or cove it? And we all know the answer to the question, so I don't think the pace of change is going to slow down any time soon. So for keeping the network up and enabling us all the get done, what we have to get done and and all the little magic that happens behind the scenes >>Yeah, I know. Thanks. Thanks for having me. And again. Yeah, if you're listening and you're wondering, how do I get started? Cisco Definite. It's the place to go. It's, you know, fantastic fantastic environment, and I highly recommend everybody roll up your sleeve and you know the best reasons you can have. >>Yeah, and we know once the physical events come back, we've been toe definite, create a bunch of times, and it's a super vibrant, super excited, really engaged community. Sharing lots of information is kind of. That's still kind of that early vibe. You know where everyone is is still really enthusiastic and really about learning and sharing information. So, you know, like this using the team were really built a great thing. And we're happy to continue to cover it. And eventually we'll be back face to face. Okay, >>look forward to that as well. >>All right, Thanks. He's Thomason. Jeff, you're watching Continuing coverage of Cisco. Definite accelerating with automation and program ability. Thanks for watching. We'll see you next time.

Published Date : Oct 9 2020

SUMMARY :

of the Cisco Definite event is called Accelerating Automation with definite in the new normal. Hey, good to see you, too. And so you got the To get my things from left to right and, you know, just 2000 east or west, You know, it's it's amazing to think, you know, had this happened, you know, data centers and having the ability to move your workloads and your access the things in place t to deliver customer choice. This is really the ability to have the flexibility to move your workloads where you You know, as the as we know and we hear all the time, you know, the flows of data, the complexity of the data, And so that's really the combination of the automation And it's funny we we recently covered, you know, pager duty. One of the nice things around this whole automation, And I don't think most people would think of, you know, network ops or, None of this is really actually, you know, a little bit of credit. to go create competitive advantage now don't have to wait for, you know, the one network person the platform team and the security team right to your point so the network can hyper fast change and in the competitive landscape, or else you will be left from the network provides something, and you used Teoh. Well, it's good times for you because I'm sure you've seen all the memes in in in social Media, It's the place to go. So, you know, We'll see you next time.

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>>from around the globe. It's the Cube presenting accelerating automation with definite brought to you by Cisco. Hey, welcome back. And writer Jeffrey here with the Cube coming from our Palo Alto studio with ongoing coverage of the Cisco Definite event is called Accelerating Automation with definite in the new normal. And we certainly know the new normal is not going away. We've been doing this since the middle of March. We're all the way to October. And so we're excited of our next guest. He's Thomas Chyba. He's the vice president of product marketing and data center networking for the intent based networking group at Cisco. Thomas, great to see you. >>Hey, good to see you, too. Yeah, truly. When any normal as everybody can see in our background. >>Exactly. Exactly So. But I mean, I'm curious. We've talked to a lot of people. We talked to a lot of leaders, you know, especially like back in March and April with this light switch moment, which was, you know, no time to prep. And suddenly everybody has to work from home. Teachers got to teach from home. And so you got the kids home. You got the spouse home everybody's home trying to get on the network and do their zoom calls in their classes. I'm curious from your perspective. You guys air right there on the on the network. You're right in the infrastructure. What did you hear and see? Kind of from your customers When suddenly, you know, March 16th hit and everybody had to go home. >>Well, good point. A. I do think we all appreciate the network much more than we used to do before on. Then the only other differences. I'm really more on WebEx calls and zoom calls, but you know otherwise? Yes. Um What? What I do see, actually, is that, as I said, network becomes much more office as a critical piece. And so before we really talked a lot about agility and flexibility. These days, we're talking much more about resiliency. Quite frankly, on what do I need to have in place with respect to network, To get my things from left to right and, you know, most 2000 east or west, as we say in the data center. Right on. That just is for most of my customers, very, very boring topic at this point, right? >>You know, it's It's amazing to think, you know, had this happened, you know, five years ago, 10 years ago. You know, the ability for so many people in the information industry to be able to actually make that transition relatively seamlessly. Eyes is actually pretty amazing. I'm sure there was some some excitement in some kudos in terms of, you know, it is all based on the network, and it is kind of this quiet thing in the background that nobody pays attention to. It's like a ref in the football game until they make a bad play. So you know, it is pretty fascinating that you and your colleagues that put this infrastructure and that enabled us to really make that move with with with really no prep, no planning and actually have a whole lot of services delivered into our homes that were used to getting at the office or used to getting at school. >>Yeah, and I mean to your point, I mean, some of us did some planning. We clearly talking about some of these thes trends in the way I look at this trans as being distributed data centers and having the ability to move your workloads and your access for users to wherever you wanna be. And so I think that clearly went on for a while. And so, in a sense, we we practice or knowing what we're prepping for. Um, But as I said, resiliency just became so much more important. And, you know, one of things. I actually do a little block a little little prep before block I put out into of August around resiliency. Uh, you if you didn't, if you didn't put this in place, you better put in place because I think, as we all know, we saw her march. This is like, maybe two or three months. We're now in October. Uh, and I think this is the new normal for some time being. Yeah, >>I think so. So let's stick on that theme in terms of trends, right? The other great trend is public cloud, um, and hybrid cloud and multi cloud. There's all types of variants on that theme. Yeah, you had in that block post about resiliency and data center cloud networking data center cloud. You know, some people think Wait, it's it's kind of an either or either got my data center or I've got myself in the cloud and I got Public Cloud. And then, as I said, Hybrid cloud, you're talking really specifically about enabling, um, both in inner data Center resiliency within multi data centers within the same enterprise as well as connecting to the cloud. That's probably counterintuitive for some people to think that that's something that Cisco is excited about and supporting. So I wonder if you can share, you know, kind of the market is changing. How you guys air reacting and really putting the things in place t to deliver customer choice. >>Yeah, I know. It's actually to me. It's really not counterintuitive, because in the end, what what I'm focusing on and the company's focus on is what our customers want to do. I need to do on. That's really, um, would you know most people call hybrid cloud or multi cloud in the end. What what? This is really the ability to have the flexibility to move your workloads where you want him to be, and they have different reasons why you want to place them right. You might have placed them for security reason you might have placed for clients reason, depending on which customer segment you're after? If you're in the United States or in Europe, In Asia there are a lot of different reasons we're gonna put your things. And so I think in the end, what on enterprise looks for is that agility, flexibility and resiliency. And and so really, what you want to put in place is what we call like a cloud on ramp, right? You need to have an ability to move sings as needed. But the larger context action which we see in the last couple of months accelerating, is really this whole seem around digital transformation, which goes hand in hand. Then, was the requirement on the Teesside really do? And I t operations transformation, Right? How I t operates on. I think that's really exciting to see. And this is actually a lot off my discussions. I was customers. What does it actually mean with respect to the I T organization? And what are the operational changes? There's a lot of our customers they're going through, quite frankly, accelerated going through >>right and and automation is in the title of the event. So automation is, you know, is an increasingly important thing. You know, as the way No. And we hear all the time. You know, the flows of data, the complexity of the data, either the on the security or the way the networks moving or, as you said, shifting workloads around based on dynamic situations. Whether that's business security, etcetera, you too suffer defined networking has been around for a while. How are you seeing kind of this evolution in and adding mawr automation, You know, to more and more processes to free up those those, um, kind of limited resource is in terms of really skilled people to focus on the things that they should be focused on and not stuff that that hopefully you can, you know, get a machine to run with some level of automation. >>Yeah, Yeah, that's a good point. And it said the tech line a half you know, sometimes in my mind is really going from cloud ready, which is in most of infrastructures today to cloud native. And so let me a little expand on. This right is like the cloud ready is basically what we have put in place over the last 5 to 6 years. All the infrastructure that our customers have network infrastructure. All the Nexus 9000. There are cloud ready right now. What this really means. You have a P ice everywhere, right? Whether this is on the box, whether it's on the controller, whether this is on the operations tools, all of these a p i n neighbor. And that's just the foundation for automation, right? You have to have that now. The next step really is what do you do with that capability and right? And this is the integration with a lot off automation tools on. That's the whole range, right? This is where the I t operation transformation kicks in. Different customers a different speed, right? Some just You know, I used these AP ice and use normal tools that they have in the network world just to pull information. Some customers go for further and saying, I want to integrate this with, like some seed individuals. Some go even further and saying This is like the cloud native people saying, Oh, I want to use, let's say, redhead answerable. I want to use how she called terra form and use those things to actually drive how I manage my infrastructure. And so that's really the combination of the automation capability plus the integration was relevant cloud native enabling tools that really is happening. At this point. We're seeing customers accelerating that that motion, which really then tribes, is how they run their I t operations. And so that's a pretty exciting, exciting area to see given. As I said, we have the infrastructure in place. There's no need for customers. Actually do change something. Most of them have already the infrastructures that could do this. There's just no doing the operation change the process changes to actually get there, >>right? It's funny we we recently covered, you know, pager duty. And they highlight which you just talked about. The cloud native, which is, you know, all of these applications now were so interdependent on all these different a p I s, you know, pulling data from all these applications. So a when they work great, it's terrific. But if there's a problem, you know there's a whole lot of potential throats to choke out there and find. Find those issues, and it's all being connected via the network. So, you know, it's even mawr critically important not only for the application but for all these little tiny components within the application to deliver. You know, ultimately a customer experience within very small units of time s so that you don't lose that customer. You complete that transaction, they check out of the shopping cart. You know all these? We have these things that are now created with cloud native applications that just couldn't really do before. >>No, you're absolutely right. And this is like I just said, I'm actually very excited because it opens up a lot off abilities for our customers how they want to actually structure the operation, right? One of the nice things around this whole automation, plus, uh, true integration closer to integration is you actually open this up now, this whole automation trained not just to the network operations person, right? You also open it up and can use this for the sake of this person or for the death of a person or for the cloud tops engineering team. Right? Because the way it's structured the way we built this, um, it's literally it's an A P I interface, and you can now decide what is your process? Do you wanna have on what traditional process you have a request number. Corporation teams executes request using these tools and then hands it back over or you say, Hey, maybe some of these security things I gotta hand over the Cyclops team and they can directly call these days a piece, right or even one step further. You can have the opportunity that the death of the application team actually says, Hey, I got to write a whole infrastructure as code kind of a script or template and I just execute right And it's really just using what the infrastructure provides. And so that whole range off different user roles in our customer base. What they can do with the automation capability that's available. It's just very, very exciting, right, because it's literally unleashes a lot of flexibility, how they want to structure and how they wanna rebuild the I T operations processes. >>That's interesting, you know, because the you know the Dev ops culture has taken over a lot. Right obviously changed software programming for the last 20 years, and and I think you know there's a There's a lot of just kind of the concept of Dev ops versus necessarily, you know, the actual things that you do to execute that technique. And I don't think most people would think of, you know, network ops or netapp. You know, whatever the equivalent is the networking world toe have, you know, kind of a fast changing dynamic kind of point of view versus a You know, stick it in, you know, spec it, stick it in, lock it down. So I wonder if you can You can share how, you know, kind of that, Dev ops, um attitude, point of view, workflow, whatever the right verb is has impacted, you know, things that Cisco and the way you guys think about networking and flexibility within the networking world. >>Yeah, literally. Absolutely. And again, it's all customer driven, right? Is none of this. None of this is really actually, you know, a little bit of credit. Maybe some of us where we have a vision, but a lot of this just customer driven feedback. Uh, yeah, we we do have even network operations teams comes to saying, Hey, we use answerable heavily on the computer side. We might use this for for seven. We want to use the same for networking. And so we made available all these integrations with the variety of state. Whether these are the switches, whether it's our A, C and D C and controller or our Martha said orchestration capabilities, all of these has answerable integration away. All right, The other one is you mentioned how she from Cherepkov telephone. We have integrations available and they see the request for these tools to use that on DSO. That is emotion We're in for over a year now. And another block, actually, that's out there. We're just supposed to saying you all set what you can do on then in parallel to this, right? Just making the integration available. We also have a very, very heavy focus on on definite and enablement and training on, you know, a little pluck. And I know probably part of the segment. The whole definite community that Cisco has is very, very vibrant. Uh, and the beauty off this is right. If you look at this, whether your naps person or a deaf person or seconds person doesn't really matter, there's a lot of like capability available to just help you get going or go from one level to the next level. Right. And there's simple things, like sandbox environments where you can, you know, without stress, try things out. Snippets of code A there you can do all of these things. And so we do see, it's a kind of a push and pull a tremendous amount of interest and the tremendous, uh, time people spend to learn, quite frankly. And that's another side product off. You know, the situation wherein people sit home and say Okay, online learning is the thing so thes, thes thes tools they used very heavily, >>right? So that's awesome. Because, you know, we've we've had Suzy we on a number of times. And I know he and Mandy and the team right, really built this definite thing. And it really follows along this other theme that we see consistently across other pieces of tech, which is democratization right? Democratization to the access tool, taking it out of of just the mahogany row with again really limited number of people that know how to make it work and and could make changes in opening up to a software defined world where now that you know, it's his application centric point of view, where the people that are building the APs to go create competitive advantage now Don't have to wait for, you know, the one network person to help him out of these environments. Really interesting. I wonder if you know, when you look at what's happened with Public Cloud and how they kind of changed the buying parameter, how they kind of changed the the the degree of difficulty to get projects started. You know how you guys have kind of integrated that that type of thought process to make it easier for app developers to get their job done? >>Yeah, I mean, again, it's it's I took a look at this more from from a customer answer. It's the transformation process, and it always starts is I want agility. I want flexibility. Everyone resiliency, right. This is where we talked to a business owner what they're looking for, and then it translates into into a night operations process, right? Your strategy needs to map them. How you actually do this on that Just strikes. Then what truths do you want to have available to actually enable this? Right? And the enablement again is for different roles. Right? There is. You need to give sing services to the app developer and, uh the platform team in the security right to your point. So the network, uh, can act at the same speed. But you also give tools to the network operations teams because they need thio adjust. And they have the ability to react thio to some of these requirements. Right? And it's not just automation. I think we we focused on that. But there's also to your point, the need how to extend between data sent us, you know, just just for backup and recovery. And how do I extend into public clouds? Right. Uh, in the end, that's Ah, that's the network connectivity problem. And we have soft us. We have made us available. We have integrations into, uh, W s. We have integrations into azure to actually make this very easy from a from a network perspective to extend your private domains private networks into virtual private networks on on these public cloud. So from an app developer perspective, now it looks like he's on the same network. It's a protective enterprise network. Some of it might sit here, someone might sit here, but it's really looking the same. And that's really in the end, I think. What what a business looks at right. They don't necessarily want to say I need to have something separate for this deployment was a separate for that deployment. What they want is I need to deploy something. E need to do this resilient in the resilient way in an enjoyable way. Give me the tools. And so that's really where we focused, Um, and what we're driving right? It's that combination of automation consistently and then definite tools available that we support. But they're all open. Uh, there are standard tools. The ones I mentioned right that everybody is using. So you're not getting into this, So that's a specific to Cisco. Uh, it's really democratization. I actually like the term. Yeah, >>it's It's a great terminate, and it's it's really interesting, especially with with the A p i s and the way everything is so tight together that everyone kind of has to enable this because that's what the customers demanding. Um, and it is all about the applications and workloads, and one of those things are moving, but they don't really wanna manage that. They just wanna, you know, deliver business, benefit to their customers and respond Thio, You know competitive threats in the marketplace, etcetera. So it's really an interesting time for the infrastructure, you know, to really support kind of. This at first point of view versus the other way around is kind of what it used to be and and enable this hyper fast development, hyper fast change and in the competitive landscape, or else you will be left behind. Um, so super important stuff. >>Yeah. No, I totally agree. And as I said, I mean, it's it's kind of interesting because we we started on the Cisco Data Center side we started. It's probably six or seven years ago, uh, when we when we named the applications centric. Clearly, a lot of these concepts evolved, but in a sense it is. That reversal of the role from the network provides something, and you used Teoh. This is what I want to do. And I need a service thinking on the networking side to explosives that can be consumed, and so that clearly is playing out and said automation is a key key foundation that we put in place in our customers. Most of our customers this point on these on these products, uh, they have all the capabilities there, they can literally take advantage. There's really nothing that stops them point. >>Well, it's good times for you because I'm sure you've seen all the memes in in in social media, right? What's driving your digital transformation? Is that the CEO, the CMO or cove it? And we all know the answer to the question, so I don't think the pace of change is going to slow down any time soon. So for keeping the network up and enabling us all the get done, what we have to get done and and all the little magic that happens behind the scenes >>Yeah, no thanks. Thanks for having me. And again. Yeah, if you're listening and you're wondering, how do I get started? Cisco Definite. It's the place to go. It's, you know, fantastic, fantastic environment. And I highly recommend everybody roll up your sleeve and you know the best reasons you can have. >>Yeah, and we know once the physical events come back, we've been toe definite, create a bunch of times, and it's a super vibrant, super excited, really engaged community. Sharing lots of information is kind of that's still kind of that early vibe. You know where everyone is is still really enthusiastic and really about learning and sharing information. So, you know, like this using the team were really built a great thing. And we're happy to continue to cover it. And eventually we'll be back face to face. >>Okay, Look forward to that as well. >>All right, Thanks. He's Thomason. Jeff, you're watching Continuing coverage of Cisco. Definite accelerating with automation and program ability. Thanks for watching. We'll see you next time.

Published Date : Oct 6 2020

SUMMARY :

of the Cisco Definite event is called Accelerating Automation with definite in the new normal. Hey, good to see you, too. And so you got the with respect to network, To get my things from left to right and, you know, most 2000 east or west, You know, it's It's amazing to think, you know, had this happened, you know, data centers and having the ability to move your workloads and your access the things in place t to deliver customer choice. And and so really, what you want to put in place is what we call either the on the security or the way the networks moving or, as you said, shifting workloads around And it said the tech line a half you know, sometimes in my mind is really going It's funny we we recently covered, you know, pager duty. One of the nice things around this whole automation, of just kind of the concept of Dev ops versus necessarily, you know, the actual things that you do None of this is really actually, you know, a little bit of credit. to go create competitive advantage now Don't have to wait for, you know, the one network person the platform team in the security right to your point. hyper fast change and in the competitive landscape, or else you will be left from the network provides something, and you used Teoh. So for keeping the network up and enabling us all the get done, know the best reasons you can have. So, you know, We'll see you next time.

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Tom Anderson, Joe Fernandes and Dave Lindquist | AnsibleFest 2020


 

>> Announcer: From around the globe, it's theCUBE! With digital coverage of AnsibleFest 2020, brought to you by Red Hat. >> Hello, everyone, welcome back to theCUBE's coverage of AnsibleFest 2020. We're not face-to-face this year, we're in virtual remote mode. This is theCUBE virtual and obviously it's AnsibleFest 2020 virtual. We've got a great panel of experts and leaders at Red Hat and Ansible. I want to introduce them. Dave Lindquist, general manager and vice president of engineering of hybrid cloud management at Red Hat. Joe Fernandes, vice president and general manager of the Core Cloud platforms at Red Hat. And Tom Anderson, vice President at Red Hat, Ansible Automation Platform, the big news and feature of this event. Tom, great to see you, Joe and David, thanks for coming on. >> Great to be here. >> Every year I love talking about Red Hat because I remember going back a few years ago, Arvind from IBM was on at Red Hat Summit in San Francisco, and you can see the twinkle in his eye. This was three, four years ago. Cloud native was really gearing up and now it's kind of mainstream. Last year at AnsibleFest, all the buzz was collaboration, collections, and you can start to see that integration piece kicking in, and this year at the event, the big story is the same. More collections, more integrations, a lot of collaboration around code. Content equals code. So it really points to the trend with Kubernetes of multi-cloud, multi-cluster. So the first question for you guys is, why would anyone want to deploy multiple clusters simultaneously and why is multi-cluster such a big deal? Tom, we'll start with you. >> Great, okay, yeah. So why is multi-cluster such a big deal? Basically, Kubernetes and our OpenShift container platform have now become a strategic part of our customers' environments, of their infrastructure for building and deploying cloud native applications on. And as becoming a strategic part of that, when you're deploying production applications you're going to need all kinds of things like scale out, redundancy, cloud location for access to different cloud provider locations for application requirements and whatnot. So there are a bunch of requirements for why customers would deploy OpenShift in a multi-cluster way. And maybe I'll turn it over to Joe Fernandes a little bit 'cause he's got a lot of background on the OpenShift side of this. >> Joe, what's your thoughts? >> Yeah, thanks, Tom. Yeah, so I mean, as Tom mentions, a number of reasons why customers may deploy or need to deploy more than one Kubernetes cluster. So within a cluster, you can certainly have multiple applications, multiple developers, multiple teams work, but as you start to scale your usage you may want additional clusters. It could be because you want to separate your production environments from your dev and test environments. It could be for capacity, right? You have more development teams or more production environments than you want to sort of tie to a single cluster. Then you start expanding out into locations, right? Maybe you started in the data center, then you started doing deployments to one public cloud, then to other public clouds, and then that's only going to grow. We see more and more customers deploying multi-cloud strategies. And then the new thing right now that everybody wants to talk to us about is edge, and as you get into edge deployments, now those, the number of clusters could really explode into the hundreds or thousands. And so it all points back to you need a sane way to manage across all these clusters regardless of where they run and regardless of how many you have, and that's really what we've been working on with the Advanced Cluster Management for Kubernetes. >> What's the big draw? What's drawing the customers in with multi-cluster and multi-cloud? Obviously, the multi-cloud makes a lot of sense, you have multiple clouds. Sounds easier just saying it than doing it. But what is it about multi-cluster and multi-cloud that's drawing customers and people into this concept? >> Yes, I can start. I think what's drawing customers in is the need, the desire to have sort of a common abstraction for the applications that's consistent regardless of where they happen to run, right? So making sure that the developers don't have to worry about what infrastructure the applications are landing on, and they have that consistent experience that it's, abstracts their applications away from that infrastructure. So that gives the developers more flexibility, but it's also about flexibility and agility for those infrastructure owners, right, because they too want to make decisions on where stuff runs. Not because they're particularly tied to an infrastructure, but based on things like cost or security or other concerns. And so these are all drivers for multi-cluster and multi-cloud strategies and I think our hybrid cloud strategy at Red Hat really hits the mark to address those needs. >> Well, you guys had great performance. We've been following the past few years just the OpenShift and beyond, kind of the whole Red Hat, and Ansible specifically too, is doing real well in the marketplace so congratulations. David, I want to ask you about the management piece. This comes up over and over again. It's all good having the abstraction layer, you got all kinds of new sets of services, but multi-cluster management is not, (laughs) is not trivial. There's challenges for ops and automation teams. Could you share your perspective on how you guys are looking at the multi-cluster management? >> Sure, sure. The first thing we saw, and this kind of follows on the points that Joe and Tom are making, is that as customers start embracing the development with containers and leveraging Kubernetes, you start finding that they're putting up clusters across their data centers, across cloud, to support different parts of the life cycle of development, or supporting their own production environment or distributed workloads across clouds, across the data centers. And so the challenges that operations and management run into, and security in particular, is how do you start managing the clusters, their life cycle. It's easy to put 'em up, to provision 'em quickly, but how do you update and upgrade those? How do you make sure they're compliant with your various regulatory compliance like PCI, HIPAA, or the various federal standards? How do you make sure that compliance is adhered to across, and security across those clusters, as well as the applications themselves? How do you manage the applications through their life cycle? How do you have deployment policies? So the challenges for ops and automation and security are to have a consistent policy-driven way to take care of the clusters across these hybrid environments, and making sure they adhere to the compliance and security of the enterprise. >> Tom, multi-cluster deployments is a big part of this integration. We heard a little bit, obviously, compliance and governance is huge. IT's been living this world of policies and governance, but when we start moving fast into these new cutting edge services that are providing a lot of value, integration into existing IT infrastructure is important with clusters. How do you view that because this is where I think maybe collections are other things are, is this an indicator of what's happening? Can you give your thoughts on the customers out there who want to do multiple clusters for all the benefits, but then go, "Oh, I got to integrate it into existing IT infrastructure"? >> Yeah, absolutely. So that's what's happening right now. As Kubernetes and as OpenShift has become a strategic platform for our customers, the idea of, I'm going to say, kind of normalizing the operations of that platform as part of a greater IT ecosystem has become a challenge for them. And for the most part, they've already automated security, network, provisioning, app deployment, application updates, using the Ansible Automation Platform, and so it only makes sense that as Kubernetes and as OpenShift becomes a strategic platform for them, they want to use that same language, that same tool set, that same automation fabric, if you will, to integrate the applications that are running on OpenShift with the rest of the environment. So, for example, when I add a new node to a cluster or more capacity to a cluster or to clusters, I probably want to update my systems of record, right? My CMDBs or my ITSM systems. When I deploy a new app or make an update to an app on a cluster or across clusters, I'm probably going to want to update my load balancer to be able to direct traffic correctly to that, and that load balancer probably isn't running, my enterprise load balancer is kind of platform independent, so I'd need to be able to update that load balancer to properly direct traffic. Well, IT has already automated that function using Ansible. So by creating the collections that we have created for OpenShift and for Kubernetes, it makes it much easier for our customers to be able to just plug that in and adapt that to their existing automation infrastructure. So now it just becomes part of their overall IT environment. >> So just a follow-up real quick, if you don't mind. What are some of the challenges you're hearing from your customers around containerization and that growing space? I just talked to the IDC research analyst earlier at another virtual CUBE session where she says, roughly their estimate is 5 to 10% of enterprises are containerized, which is huge growth opportunities. The headroom in containers is massive, so what are some of the challenges? Is it easy to get started? This seems to be a nice opportunity for you guys. What's your take on that? >> Yeah, I think that the way of looking at it with all that growth space, it's also the speed at which Kubernetes adoption and containerized application adoption is happening. And so, IT organizations are having to respond faster than they ever have before as this environment grows, and it is a multi-cloud environment. They have Kubernetes, OpenShift running on-prem, in the cloud, multiple data centers, as both Joe and Dave have said, and it becomes critical that they automate that correctly and accurately to ensure security, consistency, performance, availability. All of the other things that drive the requirement for automation standardization, all of those things that drive the requirements for automation are applicable to Kubernetes environments and containerized environments as well except they're moving and expanding faster, so teams have to respond quicker to the need. >> Joe, what's your take on this? I mean, to me, I'm the glass half full. I think I've seen containers be great and that maybe I'm looking at the early adopters, but those numbers seem a little bit low to me. What does that mean to you? More people are now getting up to speed. Is it a tipping point? It just seems a little bit low, and David, if you want to comment too, I think this an important number there. Joe, what's your take? >> Yeah, I mean, I think the rate represents an opportunity, but I see the growth as having been tremendous even in just the first few years. But to get to that broader market we did continue making it easier for customers to bring their applications to this new environment, to ride on existing infrastructure, and ultimately for our customers that means an evolution, right? An evolution of how they are going to manage those applications, how they're going to build and deploy them. And so with the integration of OpenShift and our advanced container management platforms with Ansible we can bring that automation to the mix to sort of tie those together, right? So to tie in the existing compute infrastructure, to tie in storage and networking and configure those as needed. And then as Tom mentioned, all those other systems, whether it's an IT service management system, something like a ServiceNow or other ticketing systems or other enterprise systems that exist that you just can't ignore. Because the more you try to go against the grain and do something different, the even harder it'll be. So we need to help customers evolve to take advantage of cloud and cloud native approaches, and the solutions that we're bringing to market are all about enterprise Kubernetes, enterprise container platforms. The combination of those technologies with something like Ansible really helps pave the path for the next phase of growth that we're expecting. >> So, ready for prime time right now. >> Right. >> David, your thoughts real quick on this. Containerization upside. >> Yeah, real quick, the development organizations, development teams, have picked up on containers very rapidly. Everybody is leveraging containers when they develop new applications or modernize the existing applications. So what we found is that a lot of the folks that pushed out very quickly, some greenfield apps, that's the 5, 10, 15, 20% that you're seeing occur. What started getting complex is how you really scale this to your enterprise. How do you really run this at scale from management operations and security perspective? OpenShift is critical, that gives a consistent platform across the hybrid cloud environments. What we're doing with ACM and the Advanced Cluster Management brings in the security and compliance. And what you'll see through AnsibleFest, what we're doing with Ansible is then, how do we then hook these environments right into all the existing IT environments? That's, to me, what's critical to really bring this to scale to the enterprise. >> Yeah, I think this, to me, the number points to exactly what you guys said. Ready for prime time, scale's there, and the demand's there. And I think, Tom and Joe, I want to ask you specifically the relationship between OpenShift and Ansible, but before that, I remember, forget what year it was, we were doing a CUBE event at, I think it might've been OpenStack, going back to the day, but I remember OpenShift and it was a moment where OpenShift adopted containers and then next year Kubernetes. And I remember talking to the team, them saying, "This is going to be a big bet for OpenShift." Looks like it was a good bet. (laughs) It paid out real well, congratulations. And it was good, you guys stayed the course. But you made it easier, and one of the things was is that the complaint at the time was they didn't want Kubernetes to be the next Hadoop. Easy to use but gets out of control. Not that I meant they're comparable, but Hadoop had that problem of it was easy open source but then it was hard to manage. So OpenShift really took advantage of that. You guys, I think, did a good job on that. But now you got Ansible winning the game on developers, on easy to deploy, so as that scales up, automation's there. So I'd like to hear you guys talk about the connection between OpenShift and Ansible and how that expands the scope of what both products can do for customers. >> Yeah, maybe I'll give it a shot first and then let Joe go after me, which is, look, here's what we have, is we have lots and lots and lots of customers, Red Hat customers that are OpenShift users and that are Ansible users, right? So we have this two large pools. They also represent two very large and vibrant open source community projects. The Ansible project and the Kubernetes project are two hugely popular, vibrant communities, and so it just made sense to kind of be a catalyst in those communities, to bring those two things together, to work together, to the benefit of our customers and to kind of capture the innovation that's going on upstream in the communities. So we decided to get really kind of serious about the integration of these two platforms and integrated Ansible in a native way on Kubernetes so that OpenShift and Kubernetes operators, as well as application developers, could take advantage of that integration without having to learn something new or foreign in order to be able to do it. So it was a native integration using operators, which is the right way to integrate with the Kubernetes platform, with OpenShift in particular. And so that's the way we kind of brought it together to the benefit of our customers. Our customers are, like I said, normalizing the operations of OpenShift as a strategic part of their infrastructure, deploying production applications, and want to be able to tie that into their other systems and other parts of their infrastructure, both from an app deployment process as well as from an infrastructure deployment and management process. So it only made sense that it actually, our customers have been asking us for this and talking to us about this, so it only kind of made perfect sense to kind of get out there and do that, get the communities together innovating, and then take that innovation out for our customer. >> Joe. >> Yeah, the only thing I'd add to that, there's really two specific personas at play here, right? When you think of, there's the IT operations and infrastructure teams. They own those clusters, the provisioning, the configuration, the management of those clusters. And with ACM, with Advanced Cluster Management for Kubernetes, we have now an interface that they can use to see and manage the life cycle of all their clusters. So through that we can integrate Ansible as another automation tool in their portfolio to do things that need to happen when those clusters first get configured or when those clusters get updated and so forth. So if they need to update an ITSM system or configure a network or do whatever it needs to, you have Ansible automation scripts that can be plugged in at the appropriate time in that cluster's life cycle to do that. On the other side, you have the developer and DevOps teams that are consumers of these platforms, right? And what they care about is the applications that they're building, but there's a lot that goes into building it, right? There's the source code management systems, there's the CI systems, the CD systems, there's the test environments and stage and prod. And so there's a lot of moving parts, and again, and then there's the services themselves that they're configuring so you have, or building, not configuring, you have Ansible again ready to sort of take on some of those tasks, automation tasks that go beyond what Kubernetes is focused on or what you're trying to do with OpenShift. And again, doing it at the appropriate time in the life cycle, all tied in through Advanced Cluster Management which can actually see out to all those clusters and be in that sort of application deployment workflow across those clusters. So those are sort of some of the specific areas and how they pertain to those specific personas that are driving the activity. >> What's interesting, this automation piece really is key across multiple environments, and we've heard that from some of your customers. 'Cause you got now private clouds out there, you got large scale. But, Dave, I want to ask you, what makes Advanced Cluster Management a natural fit with OpenShift and Ansible? What's your take? >> Yeah, good question, John. First, ACM is purpose-built for the Kubernetes environment. It's a cloud native management system, and as we said earlier, we really focused on managing the cluster life cycles, managing the security compliance, and managing applications deployed into these environments. So it was a very natural extension of OpenShift, to be able to manage OpenShift, multiple clusters of OpenShift in hybrid environments. Within your data center, across data centers, across clouds, and the combination. So, very natural fit with OpenShift. As we've been all talking about, as we looked at how did we then bring OpenShift and these resources closer through automation to many of the other parts of your IT environment, that made it natural from ACM to call out into the playbooks of Ansible. So just a simple example, and I think we circled around this a few times. You're deploying a cluster or you're deploying, say, an application to that cluster. You need to configure that into a firewall. Maybe configure it into a load balancer. Maybe register it with a service management system. That, all those calls, they come out through policy from ACM over into Ansible to take advantage of the wealth of playbooks that are available in Ansible to perform those operations. Whether it's security, network, service management, storage, et cetera. >> Real quick follow-up for you is, how has bringing your ACM team and product into Red Hat changed the scope and approach of what you're trying to do? >> Yeah, well, let me say first of all it's been a great experience bringing the team into Red Hat. The environment, the open culture, it's really been invigorating for the whole team. Also, getting much, much closer into the open communities and open sourcing ACM and doing development in the open has really brought us closer really to users, the ecosystem, the communities, accelerating our delivery quality, as well as really getting much more closer insights, getting insights into what's happening in the community, what's happening with the users. So it's really, it's been a great experience all the way around. >> Joe and Tom, quick comment, what do you think people should pay attention to this year at AnsibleFest 2020? What's the big story? Obviously we're in a pandemic. We're going to come out of the pandemic. People want to have a growth strategy that has the right projects on the right rails. They want to either maybe downplay some of the projects that maybe not be a fit, that were exposed during the pandemic. Best practices that are emerging, shifting left for security is one. You're seeing remote workers. People have kind of had a wake-up call on cloud native being relevant for the modern app. Now they're running as fast as they can to build the infrastructure, and guess what? People are not actually in the workplaces. The workforce, the workplace has all changed. Can you guys share your expertise over the years on what is the best practice and approach to take? Because the clock's ticking. >> Yeah, from my perspective and from an Ansible perspective here, we had always been about kind of automate everything, right? Automate every task that is automatable, right? A repeatable task, automate it. Repeatable task, automate it. And over the past couple of years we've really been focused on automation across teams by using Ansible content, the actual automation code, if you will, itself to bring teams together and to cross teams and cross functions. So not just focused on what a network operations person or a network engineer needs to do in their day-to-day job, but connect that to what a security operations person is doing day-to-day in their job in terms of threat detection and intrusion response, or intrusion detection and threat response, and connecting those two teams together via automation to make both of them more responsive and more effective. So we've been on this bandwagon for the past couple of years around Ansible content, and now Ansible collections and Automation Hub, to try and accelerate the way these teams can collaborate together. The pandemic and the pressures that put on the system with remote users and having to do things in a different way only exacerbated, it only kind of enhanced the requirement for that collaboration, that automation across teams. So in a lot of ways, the past six, seven months, both for our Ansible business as well as for the way our customers have been using the technology, has really been an accelerator for that kind of cross-team collaboration, our subscription business, and our Ansible consumption. >> Yeah, well, I said it last year in-person when we were in Atlanta for AnsibleFest 2019, a platform approach is a great way to go. You start out as a tool, you become a platform. You guys are doin' the work over there. I really appreciate it and I want to call that out 'cause I think it's worth calling out. Joe, cloud platforms. Cloud is certainly an enabler. Red Hat and OpenShift has been a great success and can, only has got more work to do. People still got to build out these platforms, and you're seeing private cloud not going away. I mean, we just had a conversation at OpenStack and you guys got customers with a lot of private cloud everywhere. (laughs) So you got private, you got hybrid, you got multi, and you got public. It's pretty crazy. What's your thoughts on what people should take away from AnsibleFest and then going forward post-pandemic? >> Yeah, so, first Tom hit on a number of key points there, right? COVID-19 and everything going on in the world has really just accelerated a lot of these transformations that were already in the works at many of our enterprise customer accounts, right? And now when we're all working remotely, we're all meeting virtually, we're educating our children remotely, it just exacerbates the need to scale our networks, to extend security out to remote workforces, and to do all of these things at much larger scales than we ever envisioned before, and you can't do that without automation. And I would argue, without taking advantage of some of these modern cloud native platforms and cloud native development approaches. And we always say Red Hat's been a big proponent of hybrid cloud, of our open hybrid cloud strategy. We've been talking about that for years, and what we always say is even if that's a strategy that you aren't specifically looking for, it's something that, everybody ends up there, right? Because nobody's running everything in the data center anymore, but as they move out to public cloud they're not completely shutting those data centers off either. As they expand their consumption of public cloud, they tend to start exploring multi-cloud strategies, and now that hybrid cloud is extending out to the edge. So the hybrid cloud is sort of where everybody is, right? And the ability to sort of manage consistently, to run consistently across all those environments, to be able to secure all those environments and scale those environments, and that's what we're all about here at Red Hat and that's sort of the key to our open hybrid cloud strategy and what we're really trying to do with our entire portfolio. >> Awesome, David, final word. We're in a systems world now. The cloud is one big distributed computer. We got the edge, we heard that. Developers just want to code, they want infrastructure as code, you guys got to help 'em get there. What's your take on the importance of AnsibleFest and this systems world we live in? >> Well, there's probably not a more critical time. We've all been saying this and seeing this the last 10 months now. The transformation digitally that's been going on for years, the development transformations, it's all hit a fever pitch. It's been accelerated through COVID. In particular, how quickly can I adjust to a digital transformation? How quickly can I adjust my business processes? How quickly can I really become a very agile DevOps SRE organization? That is so critical. So at AnsibleFest what we're doing is bringing together platforms with automation with the ability to manage it at scale with security. That's what's going on from Red Hat in a open environment, open world, with communities and huge ecosystems. That, to me, is the critical rallying points, and really necessary to drive this accelerated transformation. >> Yeah, and again, open source continues to power it. One thing I'm impressed with is this concept of content, not content as in a video, but content as code. It's collaboration. It's what people are sharing their playbooks and they're sharing their, are opening things up. I think there's going to be a whole 'nother level of developer collaboration that's going to emerge and you guys are on the front end of all of this. I think it's going to be pretty powerful. I don't think yet clearly understood yet by most folks, but when you start seeing the automation benefits, Tom, I'm sure your team will be like, "Yeah, see, automation platform." Thank you so much for coming on, appreciate it. >> Thank you. >> Thanks a lot. >> Thanks. >> I'm John Furrier with theCUBE, hosting theCUBE virtual for AnsibleFest 2020 virtual. Thanks for watching. (relaxing music)

Published Date : Oct 5 2020

SUMMARY :

brought to you by Red Hat. of the Core Cloud platforms at Red Hat. So the first question for you guys is, on the OpenShift side of this. and then that's only going to grow. What's the big draw? the desire to have sort kind of the whole Red Hat, and security of the enterprise. but then go, "Oh, I got to integrate it and adapt that to their existing I just talked to the IDC All of the other things that drive What does that mean to you? and the solutions that David, your thoughts and the Advanced Cluster Management and how that expands the and to kind of capture the Yeah, the only thing I'd add to that, and we've heard that from to many of the other parts and doing development in the open and approach to take? and having to do things in a and you guys got customers And the ability to sort We got the edge, we heard that. and really necessary to drive and you guys are on the I'm John Furrier with theCUBE,

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Sanjay Uppal and Craig Connors, VMware | VMworld 2020


 

>>from around the globe. It's the Cube with digital coverage of VM World 2020 brought to you by VM Ware and its ecosystem partners. >>Welcome back. I'm stew Minuteman. And this is the Cube coverage of VM World 2020 our 11th year covering the show. And of course, networking has been a big growth story. Four vm where for a number years, going back to the Neisseria acquisition for over billion dollars. Really leveraging all of the virtual networking and SD wins been another hot topic. A couple years ago, it was the Velo Cloud acquisition. And now happy to welcome to the program two of the Velo Cloud business executives. First of all, we have Sanjay you Paul. He is the senior vice president and general manager of that mentioned division of VM Ware. Enjoining him is Craig Connors, whose the vice president and chief technology officer for that same division he was the chief architect of fellow Cloud Craig Sanjay. Thank you for joining us. >>Thank you. >>Thank you. >>Alright, So, Sanjay, first of all nice, you know, call outs and a lot of news that we're gonna get to dig into in the morning Keynote you know Pat Sanjay the team. Uh, you know, a couple of years ago, Pat talked about, you know, the next billion dollar businesses networking your team helping toe add to that. And, ah, a new term thrown out that we're gonna get to talk a little bit about. Our friends at Gartner termed it sassy. So I'll let you, you know, explain a little bit the news that this wonderful new four letter acronym that the Gartner spots that us. Um, why don't you start us there? >>Yeah. I couldn't be more excited to be here at VM World announcing this expansion of what's going on in Ste. Van. So I see Van was all about bringing branch office users to their applications and doing that in a really efficient manner, throwing out all those complex hardware appliances and simplifying everything with software, increasing the quality of experience for the user. But now what has happened is, you know they want security to be dealt off in the same way. Same simplicity and automation, same great user experience. And at the same time, you know, blocking all these attacks that are coming in from various places and covert has just driven that even more meaning that you need to get to networking and network security to be brought together in this simple and automated way while keeping the end user experience be great on while giving I t what they need, which is high security and good manageability. So this acronym sassy, secure access Service edge It really is the bringing together off net networking and network security both as a service. That service angle is really important. And the exciting part about what we're announcing at the at we'd be involved. Here is the expansion off the S, Stephen Pops and Gateways into becoming Sassy pops. And now customers can get a whole slew of services both networking and network security services from the anyway. So that's the announcement. >>Wonderful, Craig. You know, since since since you've helped with so much of the architecture here, I wanna kick out a little bit. When? When it comes to the security stuff that Sandy was talking about. I remember dealing back with land optimization solutions, trying to remember. Okay, wait. When can I compress? When can I encrypt? You know what do I lay on top of it? Um, SD when you know fits into this story, help us understand. What does you Novello Cloud do? What is it from the partner ecosystem? You know, So you know there's there's some good partners that you have helping us. Help us understand. You know what exactly we mean because security is such a broad term. >>Yeah, thanks. So there's four components in the sassy pop that we're bringing together. Obviously, VM Ware Ston is one of those Sanjay mentioned the changing workforce. We have off net users that aren't coming from behind Stu and Branch Mawr and Mawr today. So we also have secure access powered by our workspace. One solution that's bringing those remote users into the sassy pop and then two different security solutions. Secure Web gateway functionality. And that is the next generation secure Web gateway that includes things like DLP and remote browser isolation. And as you saw in the news today that's powered through ROM agreement with Menlo Security. And then we have next Gen firewall ing for securing corporate traffic. And that's powered by our own VM Ware NSX firewall, which has been recently augmented with our last line acquisition. So those are the four key components coming together within our sassy pop. And of course, we also have our continued partnership with the scaler for our our large joint via Mersey Scaler customer base to facilitate that security solution as well. >>Yeah. So, Sanjay, maybe it would make sense. As you said, you've got ah, portfolio now in this market, Uh, got v d I You've got edge walk us. Or if you could, some of the most important use cases for your business. >>Yeah. So you know the use case that has taken off in the last several years since the advent of SD. When is to get sites? So these would be branch offices and a branch office could be an agricultural field. It could be a plane. It could be an oil rig. You know, it could be any one of these. This is a branch office. So these sites how to get them connected to the applications that they need to get access to so telemedicine example. So how do you get doctors, diagnosticians and all that that are sitting in their clinics and hospitals? You get great access to the applications on the applications can be anywhere they don't have to be back in your data centers. You know, after data center consolidation happened, some of the apse you know, we're in the data centers. But then, after the cloud advent came, then the apse were everywhere there in the public cloud, both in I s as well as in SAS. And then now they're moving back towards the edge because of the advent of edge computing. So that's really the primary use case that s Stephen has been all about. And that's where you know, we have staked a claim to be the leader in that space. Now, with Covic, the use cases are expanding and obviously with work from home, you take the same telemedicine example. The doctors and diagnosticians who used to work from hospitals and clinics now have to get it done when they're working from the home. And, of course, this is a business critical app. And so what do you do? How do you get these folks who are at home to get the same quality of experience, the same security, the same manageability, but at the same time, you cannot disturb the other people who are working from home because that is an entire ecosystem. You serve the business user, but you also serve the needs off the home users keeping privacy in mind. So these two cases branch access and then remote access, which great talked about these are the primary use cases, and then they break down by vertical. So depending on whether it's health or it's federal or its manufacturing or its finance, then you have sub use cases underneath that. But this is how we from a from a V C n standpoint, you know, claimed to have 17,000 customers that have deployed our networking solutions. Ah, large fraction of those being our stu and solutions today. >>Yeah. Okay, Craig, one of those terms that gets thrown around a lot in the industry iss scale. I look at certain parts of the market, you know, say kubernetes kubernetes was about, you know, bringing together lots of sites. But now we're spending a lot of time talking about edge, which is a whole different scale. Same thing if you talk about devices and I o t can you speak to us a little bit about, you know, fundamentally, You know that branch architecture, I think, set you up well, but when I start thinking about EJ, it probably is. You know, uh, you know, larger number and some different challenges. So So maybe maybe some differences that happen to happen in the code to make that happen? >>Yeah, absolutely. I mean, I think you know, we've been fortunate in the success that we've had in RST ran deployments. More than 280,000 branches deployed with RST ran solution. So scale is something that's been near and dear to our heart from the beginning. How do you build a multi tenant service in the cloud? How do you build cloud scale? And we brought that aspect into all of these components through container ization, as you mentioned through horizontal scalability, bringing them into our own dedicated pops. Where we control the hardware we control the hyper visor, obviously built on top of the m r E. S s. I that allows us to deliver scale in a way that other competitors may not be able to achieve. >>Yeah, son Sanjay, it's been a couple of years since the acquisition by VM Ware. Give us a little bit of an update, if you would as to, you know, what I'm sure. Obviously, customer reach on adoption greatly increased by by the channel and go to market. But, you know, directionally And you know, any difference in use cases that that you've seen now being part of the M R. >>Yeah, absolutely. No. There's there's been an expansion in the use cases, which is why this fit was very good, meaning Vela Cloud being a part of VM way. So if you look at it, what the wider network does, where the place where you know ties, we tie it all together and tie walk together. If you look at the end User computing, which Greg was mentioning, the clients are digital workspace, workspace. One client. Well, those clients now will connect to our sassy pop. So that's one tie in that obviously we couldn't have and we were an independent company. The other side of it, when you go from the sassy pop into the data center, then we tie into NSX. Not just that the Cloud firewall, but in the data center itself so we can extend micro segmentation. So that's another kid use case that is becoming prevalent. Then the third aspect of this is really when you run inside telecom operators and VM Ware has a very robust business as it goes after telcos with the software stack and so running our gateways running our sassy pops at the telco environment, then gets us to integrate with what's going on with our telecom business unit. We also have what we're doing on our visibility and Tellem entry perspective. So we had acquired a company called Neons A, which were crafting into on edge network intelligence product that then fits into VM Ware's overall. For in the space we have, ah, product suite called We Realize Network Insight. And so that network inside, combined with what we're doing from from a business unit standpoint, gives customers an end to end view from from an individual client through the cloud, even up to an individual container. And so we call this client to cloud to container. All of this is possible because we're part of VM Ware. In the last piece of this is something that's gonna happen. We believe next year, which is edge computing when edge computing comes in. You know, I jokingly say to my team this acronym of Sassy, which is s a s e you gotta insert of sea in the middle. So it becomes s a CSE and out of that pronounced that says sacks E. So I know it sounds a little bit awkward, but that c stands for the compute. So as you put compute in the computer is going to run in the edge, the computer that's going to run in the pop and the sassy is gonna become, you know, sexy. And who better to give that to you than VM Ware? Because, you know, we have that management stack that controls compute for customers today. >>Well, definitely. I think you're you're you're drawing from the Elon Musk school of You know how to name acronyms in products Do so sometimes It's really interesting. Uh, Craig, talk us a little a little bit about that vision to get there, you know? What do we need to do as an industry? How's the product mature? Give us a little bit of that. That that roadmap forward, if you would >>Yeah, I think you know Sassy is really the convergence of five key things. One is this distributed pop architecture. Er So how do you deliver this? Compute and these services near to the customers premise. And that's something that companies like us have have had years of experience and building out. And then the four key components of sassy that we have, you know, zero trust access S t u N next generation firewall ing and secure Web Gateway. We're fortunate, as Sanjay said, to be part of the M where where we don't have to invent some of these components because we already have a works based one and we already have the NSX distributed firewall. And we already have the m r s d when and so ah, lot of companies you'll see are trying to to put all of these parts together. We already had them in house. We're putting them under one umbrella, the one place where we didn't have a technology within VM Ware. That's where we're leveraging these partnerships with memo and see scaler to get it done. >>Sanjay e think the telco use case that you talked about is really important One we've definitely seen, you know, really good adoption from from VM Ware working in those spaces. One place I I wanna understand, though, if you look at vcf and how that moves. Thio ws toe Azure, even toe Oracle's talked about in the keynote this morning. How does SD win fit into just that kind of traditional hybrid cloud deployment we've been talking about for the last couple of years? >>Yeah, that's a great question. So, you know, when you look at Ste Van, that name can notes software defined, but it doesn't. It's not specific to branch office access at all. And when you look at DCF, what VCF is doing is really modernizing your compute stack. And now you can run this modern compute stack of your own data centers. You can run it in the private cloud. You can run it on the public cloud as well, right? So you can put these tax on Amazon, azure, Google and and then run them. So what an STV in architecture allows you to do is not just get your branch and secure users to access the applications that are running on those computes tax. But you can also intermediate between them. So when customers come in and they say that they want simplified networking and security between two public cloud providers, this is the multi cloud use case, then getting that networking toe work in a seamless fashion with high security can be done by an S Stephen architectures. And our sassy pop is perfectly situated to do that. And all you would need to do is add virtual services at the sassy pop. An enterprise customer would come in and they say they want some peanuts here and some VP CS there they want to look at them in an automated fashion. They want to set it up, you know, with the point and click architectures and not have to do all this manual work, and we can get that done. So there's a there's a really good fit between Sassy s Stephen and where VCF is going to solve the multi cloud problem that people are having right now. >>Excellent. I really appreciate that. That that explanation last thing, I guess I'll ask is, you know, here at VM World, I'm sure you've got a lot of breakouts. You've probably got some good customers sharing some of their stories. So anonymous if it has to be. But we would love if you've got either views of some examples, uh, to help bring home that the value that your solutions are delivering. >>Great. When I start with one and then creek and fill in the other one, eso let me start off with the telemedicine example. So we have, you know, customer called M. D. Anderson Cancer Center. And these are the folks in in Texas, and they provide a really, really important service. And that service is, you know, providing patients who are critically ill to give them all the kinds of services, whether they come into the clinic or whether they're across a network connection. And they're radiologists and doctors air sitting at home. So I think it's very important use case and, you know, we started off by deploying in the hospitals and the clinics. But when Cove, it hit there to send a lot of these folks to work from home, and then when they work from home, it's really this device that goes in which you can see here. This is our Belo cloud edge. And this, um, has said in one of the my my favorite song says, There's nothing this box can't do. All right, so this box goes home into the, you know, doctors home, and then they are talking to their patient, getting telemedicine done because it solves the problem off performance. Um, you know that some of those folks have literally said that this thing was a God sent. That's not very often that networking people, you know, have been told that their products are like godsend. So I'll take that to the limit of grain of salt. But we are solving a very important problems increasing the performance were also this is a secure device, so it's not gonna be hacked into and then makes things much more manageable from a nightie standpoint. So this is one of those use cases, and there's plenty of them. But Craig has his favorites all turn it over to him. >>There's so many I could bore you. I think you know one really interesting. One is a new investment banking company that we have is a customer, and they used to go work in the office five days a week, and everything that they did was on their computer in the office and with this pivot to work from home post Kobe, did they think their future is a flexible work workforce where sometimes there in the office and sometimes they're remote. And when the remote there are deep peeing into their desktop, that is sting in their office and with their like to remote access VPN solution, they had to connect, Say, I'm a user sitting in Southern California. I'm connecting my VPN to Chicago to then come across the network back to Los Angeles to get to my desktop so that I can work from home. And now with Sassy, my secure access client from workspace one connects to the closest asi pop I get to my desktop in my office. Tremendously lower, Leighton see tremendously higher quality to experience for the users, whether they're, you know, at home, on the road anywhere they need to access that device. >>Craig Sanjay, thank you so much. Love the customer example. Sanjay. Good job bringing out the box. Uh, show people It's a software world. But the sassy hardware is still needed at times, too. Thanks for joining us. All >>right. Thank you, Stew. Thanks. Great. Cheers. All >>right. Stay with us for more coverage of VM World 2020. I'm still minimum. Thanks. As always for watching the cube

Published Date : Sep 29 2020

SUMMARY :

World 2020 brought to you by VM Ware and its ecosystem partners. First of all, we have Sanjay you Paul. that we're gonna get to dig into in the morning Keynote you know Pat Sanjay the team. And at the same time, you know, You know, So you know there's there's some good partners that you have helping us. And as you saw in the Or if you could, some of the most important use cases for your business. And that's where you know, we have staked a claim to be the leader in that space. I look at certain parts of the market, you know, say kubernetes kubernetes was about, I mean, I think you know, we've been fortunate in the success But, you know, directionally And you know, any difference in use Then the third aspect of this is really when you run inside telecom That that roadmap forward, if you would And then the four key components of sassy that we have, you know, we've definitely seen, you know, really good adoption from from VM Ware working in those spaces. So what an STV in architecture allows you to do is not just get your branch and I guess I'll ask is, you know, here at VM World, I'm sure you've got a lot of breakouts. And that service is, you know, providing patients who are critically ill the users, whether they're, you know, at home, on the road anywhere they need Craig Sanjay, thank you so much. All Stay with us for more coverage of VM World 2020.

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Breaking Analysis: Five Questions About Snowflake’s Pending IPO


 

>> From theCUBE Studios in Palo Alto in Boston, bringing you data driven insights from theCUBE and ETR. This is breaking analysis with Dave Vellante. >> In June of this year, Snowflake filed a confidential document suggesting that it would do an IPO. Now of course, everybody knows about it, found out about it and it had a $20 billion valuation. So, many in the community and the investment community and so forth are excited about this IPO. It could be the hottest one of the year, and we're getting a number of questions from investors and practitioners and the entire Wiki bond, ETR and CUBE community. So, welcome everybody. This is Dave Vellante. This is "CUBE Insights" powered by ETR. In this breaking analysis, we're going to unpack five critical questions around Snowflake's IPO or pending IPO. And with me to discuss that is Erik Bradley. He's the Chief Engagement Strategists at ETR and he's also the Managing Director of VENN. Erik, thanks for coming on and great to see you as always. >> Great to see you too. Always enjoy being on the show. Thank you. >> Now for those of you don't know Erik, VENN is a roundtable that he hosts and he brings in CIOs, IT practitioners, CSOs, data experts and they have an open and frank conversation, but it's private to ETR clients. But they know who the individual is, what their role is, what their title is, et cetera and it's a kind of an ask me anything. And I participated in one of them this past week. Outstanding. And we're going to share with you some of that. But let's bring up the agenda slide if we can here. And these are really some of the questions that we're getting from investors and others in the community. There's really five areas that we want to address. The first is what's happening in this enterprise data warehouse marketplace? The second thing is kind of a one area. What about the legacy EDW players like Oracle and Teradata and Netezza? The third question we get a lot is can Snowflake compete with the big cloud players? Amazon, Google, Microsoft. I mean they're right there in the heart, in the thick of things there. And then what about that multi-cloud strategy? Is that viable? How much of a differentiator is that? And then we get a lot of questions on the TAM. Meaning the total available market. How big is that market? Does it justify the valuation for Snowflake? Now, Erik, you've been doing this now. You've run a couple VENNs, you've been following this, you've done some other work that you've done with Eagle Alpha. What's your, just your initial sort of takeaway from all this work that you've been doing. >> Yeah, sure. So my first take on Snowflake was about two and a half years ago. I actually hosted them for one of my VENN interviews and my initial thought was impressed. So impressed. They were talking at the time about their ability to kind of make ease of use of a multi-cloud strategy. At the time although I was impressed, I did not expect the growth and the hyper growth that we have seen now. But, looking at the company in its current iteration, I understand where the hype is coming from. I mean, it's 12 and a half billion private valuation in the last round. The least confidential IPO (laughs) anyone's ever seen (Dave laughs) with a 15 to $20 billion valuation coming out, which is more than Teradata, Margo and Cloudera combined. It's a great question. So obviously the success to this point is warranted, but we need to see what they're going to be able to do next. So I think the agenda you laid out is a great one and I'm looking forward to getting into some of those details. >> So let's start with what's happening in the marketplace and let's pull up a slide that I very much love to use. It's the classic X-Y. On the vertical axis here we show net score. And remember folks, net score is an indicator of spending momentum. ETR every quarter does like a clockwork survey where they're asking people, "Essentially are you spending more or less?" They subtract the less from the more and comes up with a net score. It's more complicated than, but like NPS, it's a very simple and reliable methodology. That's the vertical axis. And the horizontal axis is what's called market share. Market share is the pervasiveness within the data set. So it's calculated by the number of mentions of the vendor divided by the number of mentions within that sector. And what we're showing here is the EDW sector. And we've pulled out a few companies that I want to talk about. So the big three, obviously Microsoft, AWS and Google. And you can see Microsoft has a huge presence far to the right. AWS, very, very strong. A lot of Redshift in there. And then they're pretty high on the vertical axis. And then Google, not as much share, but very solid in that. Close to 60% net score. And then you can see above all of them from a vertical standpoint is Snowflake with a 77.5% net score. You can see them in the upper right there in the green. One of the highest Erik in the entire data set. So, let's start with some sort of initial comments on the big guys and Snowflakes. Your thoughts? >> Sure. Just first of all to comment on the data, what we're showing there is just the data warehousing sector, but Snowflake's actual net score is that high amongst the entire universe that we follow. Their data strength is unprecedented and we have forward-looking spending intention. So this bodes very well for them. Now, what you did say very accurately is there's a difference between their spending intentions on a net revenue level compared to AWS, Microsoft. There no one's saying that this is an apples-to-apples comparison when it comes to actual revenue. So we have to be very cognizant of that. There is domination (laughs) quite frankly from AWS and from Azure. And Snowflake is a necessary component for them not only to help facilitate a multi-cloud, but look what's happening right now in the US Congress, right? We have these tech leaders being grilled on their actual dominance. And one of the main concerns they have is the amount of data that they're collecting. So I think the environment is right to have another player like this. I think Snowflake really has a lot of longevity and our data is supporting that. And the commentary that we hear from our end users, the people that take the survey are supporting that as well. >> Okay, and then let's stay on this X-Y slide for a moment. I want to just pull out a couple of other comments here, because one of the questions we're asking is Whither, the legacy EDW players. So we've got in here, IBM, Oracle, you can see Teradata and then Hortonworks and MapR. We're going to talk a little bit about Hortonworks 'cause it's now Cloudera. We're going to talk a little bit about Hadoop and some of the data lakes. So you can see there they don't have nearly the net score momentum. Oracle obviously has a huge install base and is investing quite frankly in R&D and do an Exadata and it has its own cloud. So, it's got a lock on it's customers and if it keeps investing and adding value, it's not going away. IBM with Netezza, there's really been some questions around their commitment to that base. And I know that a lot of the folks in the VENNs that we've talked to Erik have said, "Well, we're replacing Netezza." Frank Slootman has been very vocal about going after Teradata. And then we're going to talk a little bit about the Hadoop space. But, can you summarize for us your thoughts in your research and the commentary from your community, what's going on with the legacy guys? Are these guys cooked? Can they hang on? What's your take? >> Sure. We focus on this quite a bit actually. So, I'm going to talk about it from the data perspective first, and then we'll go into some of the commentary and the panel. You even joined one yesterday. You know that it was touched upon. But, first on the data side, what we're noticing and capturing is a widening bifurcation between these cloud native and the legacy on-prem. It is undeniable. There is nothing that you can really refute. The data is concrete and it is getting worse. That gap is getting wider and wider and wider. Now, the one thing I will say is, nobody's going to rip out their legacy applications tomorrow. It takes years and years. So when you look at Teradata, right? Their market cap's only 2 billion, 2.3 billion. How much revenue growth do they need to stay where they are? Not much, right? No one's expecting them to grow 20%, which is what you're seeing on the left side of that screen. So when you look at the legacy versus the cloud native, there is very clear direction of what's happening. The one thing I would note from the data perspective is if you switched from net score or adoptions and you went to flat spending, you suddenly see Oracle and Teradata move over to that left a little bit, because again what I'm trying to say is I don't think they're going to catch up. No, but also don't think they're going away tomorrow. That these have large install bases, they have relationships. Now to kind of get into what you were saying about each particular one, IBM, they shut down Netezza. They shut it down and then they brought it back to life. How does that make you feel if you're the head of data architecture or you're DevOps and you're trying to build an application for a large company? I'm not going back to that. There's absolutely no way. Teradata on the other hand is known to be incredibly stable. They are known to just not fail. If you need to kind of re-architect or you do a migration, they work. Teradata also has a lot of compliance built in. So if you're a financials, if you have a regulated business or industry, there's still some data sets that you're not going to move up to the cloud. Whether it's a PII compliance or financial reasons, some of that stuff is still going to live on-prem. So Teradata is still has a very good niche. And from what we're hearing from our panels, then this is a direct quote if you don't mind me looking off screen for one second. But this is a great one. Basically said, "Teradata is the only one from the legacy camp who is putting up a fight and not giving up." Basically from a CIO perspective, the rest of them aren't an option anymore. But Teradata is still fighting and that's great to hear. They have their own data as a service offering and listen, they're a small market cap compared to these other companies we're talking about. But, to summarize, the data is very clear. There is a widening bifurcation between the two camps. I do not think legacy will catch up. I think all net new workloads are moving to data as a service, moving to cloud native, moving to hosted, but there are still going to be some existing legacy on-prem applications that will be supported with these older databases. And of those, Oracle and Teradata are still viable options. >> I totally agree with you and my colleague David Floyd is actually quite high on Teradata Vantage because he really does believe that a key component, we're going to talk about the TAM in a minute, but a key component of the TAM he believes must include the on-premises workloads. And Frank Slootman has been very clear, "We're not doing on-prem, we're not doing this halfway house." And so that's an opportunity for companies like Teradata, certainly Oracle I would put it in that camp is putting up a fight. Vertica is another one. They're very small, but another one that's sort of battling it out from the old NPP world. But that's great. Let's go into some of the specifics. Let's bring up here some of the specific commentary that we've curated here from the roundtables. I'm going to go through these and then ask you to comment. The first one is just, I mean, people are obviously very excited about Snowflake. It's easy to use, the whole thing zero to Snowflake in 90 minutes, but Snowflake is synonymous with cloud-native data warehousing. There are no equals. We heard that a lot from your VENN panelist. >> We certainly did. There was even more euphoria around Snowflake than I expected when we started hosting these series of data warehousing panels. And this particular gentleman that said that happens to be the global head of data architecture for a fortune 100 financials company. And you mentioned earlier that we did a report alongside Eagle Alpha. And we noticed that among fortune 100 companies that are also using the big three public cloud companies, Snowflake is growing market share faster than anyone else. They are positioned in a way where even if you're aligned with Azure, even if you're aligned with AWS, if you're a large company, they are gaining share right now. So that particular gentleman's comments was very interesting. He also made a comment that said, "Snowflake is the person who championed the idea that data warehousing is not dead yet. Use that old monthly Python line and you're not dead yet." And back in the day where the Hadoop came along and the data lakes turned into a data swamp and everyone said, "We don't need warehousing anymore." Well, that turned out to be a head fake, right? Hadoop was an interesting technology, but it's a complex technology. And it ended up not really working the way people want it. I think Snowflake came in at that point at an opportune time and said, "No, data warehousing isn't dead. We just have to separate the compute from the storage layer and look at what I can do. That increases flexibility, security. It gives you that ability to run across multi-cloud." So honestly the commentary has been nothing but positive. We can get into some of the commentary about people thinking that there's competition catching up to what they do, but there is no doubt that right now Snowflake is the name when it comes to data as a service. >> The other thing we heard a lot was ETL is going to get completely disrupted, you sort of embedded ETL. You heard one panelist say, "Well, it's interesting to see that guys like Informatica are talking about how fast they can run inside a Snowflake." But Snowflake is making that easy. That data prep is sort of part of the package. And so that does not bode well for ETL vendors. >> It does not, right? So ETL is a legacy of on-prem databases and even when Hadoop came along, it still needed that extra layer to kind of work with the data. But this is really, really disrupting them. Now the Snowflake's credit, they partner well. All the ETL players are partnered with Snowflake, they're trying to play nice with them, but the writings on the wall as more and more of this application and workloads move to the cloud, you don't need the ETL layer. Now, obviously that's going to affect their talent and Informatica the most. We had a recent comment that said, this was a CIO who basically said, "The most telling thing about the ETL players right now is every time you speak to them, all they talk about is how they work in a Snowflake architecture." That's their only metric that they talk about right now. And he said, "That's very telling." That he basically used it as it's their existential identity to be part of Snowflake. If they're not, they don't exist anymore. So it was interesting to have sort of a philosophical comment brought up in one of my roundtables. But that's how important playing nice and finding a niche within this new data as a service is for ETL, but to be quite honest, they might be going the same way of, "Okay, let's figure out our niche on these still the on-prem workloads that are still there." I think over time we might see them maybe as an M&A possibility, whether it's Snowflake or one of these new up and comers, kind of bring them in and sort of take some of the technology that's useful and layer it in. But as a large market cap, solo existing niche, I just don't know how long ETL is for this world. >> Now, yeah. I mean, you're right that if it wasn't for the marketing, they're not fighting fashion. But >> No. >> really there're some challenges there. Now, there were some contrarians in the panel and they signaled some potential icebergs ahead. And I guarantee you're going to see this in Snowflake's Red Herring when we actually get it. Like we're going to see all the risks. One of the comments, I'll mention the two and then we can talk about it. "Their engineering advantage will fade over time." Essentially we're saying that people are going to copycat and we've seen that. And the other point is, "Hey, we might see some similar things that happened to Hadoop." The public cloud players giving away these offerings at zero cost. Essentially marginal cost of adding another service is near zero. So the cloud players will use their heft to compete. Your thoughts? >> Yeah, first of all one of the reasons I love doing panels, right? Because we had three gentlemen on this panel that all had nothing but wonderful things to say. But you always get one. And this particular person is a CTO of a well known online public travel agency. We'll put it that way. And he said, "I'm going to be the contrarian here. I have seven different technologies from private companies that do the same thing that I'm evaluating." So that's the pressure from behind, right? The technology, they're going to catch up. Right now Snowflake has the best engineering which interestingly enough they took a lot of that engineering from IBM and Teradata if you actually go back and look at it, which was brought up in our panel as well. He said, "However, the engineering will catch up. They always do." Now from the other side they're getting squeezed because the big cloud players just say, "Hey, we can do this too. I can bundle it with all the other services I'm giving you and I can squeeze your pay. Pretty much give it a waive at the cost." So I do think that there is a very valid concern. When you come out with a $20 billion IPO evaluation, you need to warrant that. And when you see competitive pressures from both sides, from private emerging technologies and from the more dominant public cloud players, you're going to get squeezed there a little bit. And if pricing gets squeezed, it's going to be very, very important for Snowflake to continue to innovate. That comment you brought up about possibly being the next Cloudera was certainly the best sound bite that I got. And I'm going to use it as Clickbait in future articles, because I think everyone who starts looking to buy a Snowflake stock and they see that, they're going to need to take a look. But I would take that with a grain of salt. I don't think that's happening anytime soon, but what that particular CTO was referring to was if you don't innovate, the technology itself will become commoditized. And he believes that this technology will become commoditized. So therefore Snowflake has to continue to innovate. They have to find other layers to bring in. Whether that's through their massive war chest of cash they're about to have and M&A, whether that's them buying analytics company, whether that's them buying an ETL layer, finding a way to provide more value as they move forward is going to be very important for them to justify this valuation going forward. >> And I want to comment on that. The Cloudera, Hortonworks, MapRs, Hadoop, et cetera. I mean, there are dramatic differences obviously. I mean, that whole space was so hard, very difficult to stand up. You needed science project guys and lab coats to do it. It was very services intensive. As well companies like Cloudera had to fund all these open source projects and it really squeezed their R&D. I think Snowflake is much more focused and you mentioned some of the background of their engineers, of course Oracle guys as well. However, you will see Amazon's going to trot out a ton of customers using their RA3 managed storage and their flash. I think it's the DC two piece. They have a ton of action in the marketplace because it's just so easy. It's interesting one of the comments, you asked this yesterday, was with regard to separating compute from storage, which of course it's Snowflakes they basically invented it, it was one of their climbs to fame. The comment was what AWS has done to separate compute from storage for Redshift is largely a bolt on. Which I thought that was an interesting comment. I've had some other comments. My friend George Gilbert said, "Hey, despite claims to the contrary, AWS still hasn't separated storage from compute. What they have is really primitive." We got to dig into that some more, but you're seeing some data points that suggest there's copycatting going on. May not be as functional, but at the same time, Erik, like I was saying good enough is maybe good enough in this space. >> Yeah, and especially with the enterprise, right? You see what Microsoft has done. Their technology is not as good as all the niche players, but it's good enough and I already have a Microsoft license. So, (laughs) you know why am I going to move off of it. But I want to get back to the comment you mentioned too about that particular gentleman who made that comment about RedShift, their separation is really more of a bolt on than a true offering. It's interesting because I know who these people are behind the scenes and he has a very strong relationship with AWS. So it was interesting to me that in the panel yesterday he said he switched from Redshift to Snowflake because of that and some other functionality issues. So there is no doubt from the end users that are buying this. And he's again a fortune 100 financial organization. Not the same one we mentioned. That's a different one. But again, a fortune 100 well known financials organization. He switched from AWS to Snowflake. So there is no doubt that right now they have the technological lead. And when you look at our ETR data platform, we have that adoption reasoning slide that you show. When you look at the number one reason that people are adopting Snowflake is their feature set of technological lead. They have that lead now. They have to maintain it. Now, another thing to bring up on this to think about is when you have large data sets like this, and as we're moving forward, you need to have machine learning capabilities layered into it, right? So they need to make sure that they're playing nicely with that. And now you could go open source with the Apache suite, but Google is doing so well with BigQuery and so well with their machine learning aspects. And although they don't speak enterprise well, they don't sell to the enterprise well, that's changing. I think they're somebody to really keep an eye on because their machine learning capabilities that are layered into the BigQuery are impressive. Now, of course, Microsoft Azure has Databricks. They're layering that in, but this is an area where I think you're going to see maybe what's next. You have to have machine learning capabilities out of the box if you're going to do data as a service. Right now Snowflake doesn't really have that. Some of the other ones do. So I had one of my guest panelist basically say to me, because of that, they ended up going with Google BigQuery because he was able to run a machine learning algorithm within hours of getting set up. Within hours. And he said that that kind of capability out of the box is what people are going to have to use going forward. So that's another thing we should dive into a little bit more. >> Let's get into that right now. Let's bring up the next slide which shows net score. Remember this is spending momentum across the major cloud players and plus Snowflake. So you've got Snowflake on the left, Google, AWS and Microsoft. And it's showing three survey timeframes last October, April 20, which is right in the middle of the pandemic. And then the most recent survey which has just taken place this month in July. And you can see Snowflake very, very high scores. Actually improving from the last October survey. Google, lower net scores, but still very strong. Want to come back to that and pick up on your comments. AWS dipping a little bit. I think what's happening here, we saw this yesterday with AWS's results. 30% growth. Awesome. Slight miss on the revenue side for AWS, but look, I mean massive. And they're so exposed to so many industries. So some of their industries have been pretty hard hit. Microsoft pretty interesting. A little softness there. But one of the things I wanted to pick up on Erik, when you're talking about Google and BigQuery and it's ML out of the box was what we heard from a lot of the VENN participants. There's no question about it that Google technically I would say is one of Snowflake's biggest competitors because it's cloud native. Remember >> Yep. >> AWS did a license one time. License deal with PowerShell and had a sort of refactor the thing to be cloud native. And of course we know what's happening with Microsoft. They basically were on-prem and then they put stuff in the cloud and then all the updates happen in the cloud. And then they pushed to on-prem. But they have that what Frank Slootman calls that halfway house, but BigQuery no question technically is very, very solid. But again, you see Snowflake right now anyway outpacing these guys in terms of momentum. >> Snowflake is out outpacing everyone (laughs) across our entire survey universe. It really is impressive to see. And one of the things that they have going for them is they can connect all three. It's that multi-cloud ability, right? That portability that they bring to you is such an important piece for today's modern CIO as data architects. They don't want vendor lock-in. They are afraid of vendor lock-in. And this ability to make their data portable and to do that with ease and the flexibility that they offer is a huge advantage right now. However, I think you're a hundred percent right. Google has been so focused on the engineering side and never really focusing on the enterprise sales side. That is why they're playing catch up. I think they can catch up. They're bringing in some really important enterprise salespeople with experience. They're starting to learn how to talk to enterprise, how to sell, how to support. And nobody can really doubt their engineering. How many open sources have they given us, right? They invented Kubernetes and the entire container space. No one's really going to compete with them on that side if they learn how to sell it and support it. Yeah, right now they're behind. They're a distant third. Don't get me wrong. From a pure hosted ability, AWS is number one. Microsoft is yours. Sometimes it looks like it's number one, but you have to recognize that a lot of that is because of simply they're hosted 365. It's a SAS app. It's not a true cloud type of infrastructure as a service. But Google is a distant third, but their technology is really, really great. And their ability to catch up is there. And like you said, in the panels we were hearing a lot about their machine learning capability is right out of the box. And that's where this is going. What's the point of having this huge data if you're not going to be supporting it on new application architecture. And all of those applications require machine learning. >> Awesome. So we're. And I totally agree with what you're saying about Google. They just don't have it figured out how to sell the enterprise yet. And a hundred percent AWS has the best cloud. I mean, hands down. But a very, very competitive market as we heard yesterday in front of Congress. Now we're on the point about, can Snowflake compete with the big cloud players? I want to show one more data point. So let's bring up, this is the same chart as we showed before, but it's new adoptions. And this is really telling. >> Yeah. >> You can see Snowflake with 34% in the yellow, new adoptions, down yes from previous surveys, but still significantly higher than the other players. Interesting to see Google showing momentum on new adoptions, AWS down on new adoptions. And again, exposed to a lot of industries that have been hard hit. And Microsoft actually quite low on new adoption. So this is very impressive for Snowflake. And I want to talk about the multi-cloud strategy now Erik. This came up a lot. The VENN participants who are sort of fans of Snowflake said three things: It was really the flexibility, the security which is really interesting to me. And a lot of that had to do with the flexibility. The ability to easily set up roles and not have to waste a lot of time wrangling. And then the third was multi-cloud. And that was really something that came through heavily in the VENN. Didn't it? >> It really did. And again, I think it just comes down to, I don't think you can ever overstate how afraid these guys are of vendor lock-in. They can't have it. They don't want it. And it's best practice to make sure your sensitive information is being kind of spread out a little bit. We all know that people don't trust Bezos. So if you're in certain industries, you're not going to use AWS at all, right? So yeah, this ability to have your data portability through multi-cloud is the number one reason I think people start looking at Snowflake. And to go to your point about the adoptions, it's very telling and it bodes well for them going forward. Most of the things that we're seeing right now are net new workloads. So let's go again back to the legacy side that we were talking about, the Teradatas, IBMs, Oracles. They still have the monolithic applications and the data that needs to support that, right? Like an old ERP type of thing. But anyone who's now building a new application, bringing something new to market, it's all net new workloads. There is no net new workload that is going to go to SAP or IBM. It's not going to happen. The net new workloads are going to the cloud. And that's why when you switch from net score to adoption, you see Snowflake really stand out because this is about new adoption for net new workloads. And that's really where they're driving everything. So I would just say that as this continues, as data as a service continues, I think Snowflake's only going to gain more and more share for all the reasons you stated. Now get back to your comment about security. I was shocked by that. I really was. I did not expect these guys to say, "Oh, no. Snowflake enterprise security not a concern." So two panels ago, a gentleman from a fortune 100 financials said, "Listen, it's very difficult to get us to sign off on something for security. Snowflake is past it, it is enterprise ready, and we are going full steam ahead." Once they got that go ahead, there was no turning back. We gave it to our DevOps guys, we gave it to everyone and said, "Run with it." So, when a company that's big, I believe their fortune rank is 28. (laughs) So when a company that big says, "Yeah, you've got the green light. That we were okay with the internal compliance aspect, we're okay with the security aspect, this gives us multi-cloud portability, this gives us flexibility, ease of use." Honestly there's a really long runway ahead for Snowflake. >> Yeah, so the big question I have around the multi-cloud piece and I totally and I've been on record saying, "Look, if you're going looking for an agnostic multi-cloud, you're probably not going to go with the cloud vendor." (laughs) But I've also said that I think multi-cloud to date anyway has largely been a symptom as opposed to a strategy, but that's changing. But to your point about lock-in and also I think people are maybe looking at doing things across clouds, but I think that certainly it expands Snowflake's TAM and we're going to talk about that because they support multiple clouds and they're going to be the best at that. That's a mandate for them. The question I have is how much of complex joining are you going to be doing across clouds? And is that something that is just going to be too latency intensive? Is that really Snowflake's expertise? You're really trying to build that data layer. You're probably going to maybe use some kind of Postgres database for that. >> Right. >> I don't know. I need to dig into that, but that would be an opportunity from a TAM standpoint. I just don't know how real that is. >> Yeah, unfortunately I'm going to just be honest with this one. I don't think I have great expertise there and I wouldn't want to lead anyone a wrong direction. But from what I've heard from some of my VENN interview subjects, this is happening. So the data portability needs to be agnostic to the cloud. I do think that when you're saying, are there going to be real complex kind of workloads and applications? Yes, the answer is yes. And I think a lot of that has to do with some of the container architecture as well, right? If I can just pull data from one spot, spin it up for as long as I need and then just get rid of that container, that ethereal layer of compute. It doesn't matter where the cloud lies. It really doesn't. I do think that multi-cloud is the way of the future. I know that the container workloads right now in the enterprise are still very small. I've heard people say like, "Yeah, I'm kicking the tires. We got 5%." That's going to grow. And if Snowflake can make themselves an integral part of that, then yes. I think that's one of those things where, I remember the guy said, "Snowflake has to continue to innovate. They have to find a way to grow this TAM." This is an area where they can do so. I think you're right about that, but as far as my expertise, on this one I'm going to be honest with you and say, I don't want to answer incorrectly. So you and I need to dig in a little bit on this one. >> Yeah, as it relates to question four, what's the viability of Snowflake's multi-cloud strategy? I'll say unquestionably supporting multiple clouds, very viable. Whether or not portability across clouds, multi-cloud joins, et cetera, TBD. So we'll keep digging into that. The last thing I want to focus on here is the last question, does Snowflake's TAM justify its $20 billion valuation? And you think about the data pipeline. You go from data acquisition to data prep. I mean, that really is where Snowflake shines. And then of course there's analysis. You've got to bring in EMI or AI and ML tools. That's not Snowflake's strength. And then you're obviously preparing that, serving that up to the business, visualization. So there's potential adjacencies that they could get into that they may or may not decide to. But so we put together this next chart which is kind of the TAM expansion opportunity. And I just want to briefly go through it. We published this stuff so you can go and look at all the fine print, but it's kind of starts with the data lake disruption. You called it data swamp before. The Hadoop no schema on, right? Basically the ROI of Hadoop became reduction of investment as my friend Abby Meadow would say. But so they're kind of disrupting that data lake which really was a failure. And then really going after that enterprise data warehouse which is kind of I have it here as a 10 billion. It's actually bigger than that. It's probably more like a $20 billion market. I'll update this slide. And then really what Snowflake is trying to do is be data as a service. A data layer across data stores, across clouds, really make it easy to ingest and prepare data and then serve the business with insights. And then ultimately this huge TAM around automated decision making, real-time analytics, automated business processes. I mean, that is potentially an enormous market. We got a couple of hundred billion. I mean, just huge. Your thoughts on their TAM? >> I agree. I'm not worried about their TAM and one of the reasons why as I mentioned before, they are coming out with a whole lot of cash. (laughs) This is going to be a red hot IPO. They are going to have a lot of money to spend. And look at their management team. Who is leading the way? A very successful, wise, intelligent, acquisitive type of CEO. I think there is going to be M&A activity, and I believe that M&A activity is going to be 100% for the mindset of growing their TAM. The entire world is moving to data as a service. So let's take as a backdrop. I'm going to go back to the panel we did yesterday. The first question we asked was, there was an understanding or a theory that when the virus pandemic hit, people wouldn't be taking on any sort of net new architecture. They're like, "Okay, I have Teradata, I have IBM. Let's just make sure the lights are on. Let's stick with it." Every single person I've asked, they're just now eight different experts, said to us, "Oh, no. Oh, no, no." There is the virus pandemic, the shift from work from home. Everything we're seeing right now has only accelerated and advanced our data as a service strategy in the cloud. We are building for scale, adopting cloud for data initiatives. So, across the board they have a great backdrop. So that's going to only continue, right? This is very new. We're in the early innings of this. So for their TAM, that's great because that's the core of what they do. Now on top of it you mentioned the type of things about, yeah, right now they don't have great machine learning. That could easily be acquired and built in. Right now they don't have an analytics layer. I for one would love to see these guys talk to Alteryx. Alteryx is red hot. We're seeing great data and great feedback on them. If they could do that business intelligence, that analytics layer on top of it, the entire suite as a service, I mean, come on. (laughs) Their TAM is expanding in my opinion. >> Yeah, your point about their leadership is right on. And I interviewed Frank Slootman right in the heart of the pandemic >> So impressed. >> and he said, "I'm investing in engineering almost sight unseen. More circumspect around sales." But I will caution people. That a lot of people I think see what Slootman did with ServiceNow. And he came into ServiceNow. I have to tell you. It was they didn't have their unit economics right, they didn't have their sales model and marketing model. He cleaned that up. Took it from 120 million to 1.2 billion and really did an amazing job. People are looking for a repeat here. This is a totally different situation. ServiceNow drove a truck through BMCs install base and with IT help desk and then created this brilliant TAM expansion. Let's learn and expand model. This is much different here. And Slootman also told me that he's a situational CEO. He doesn't have a playbook. And so that's what is most impressive and interesting about this. He's now up against the biggest competitors in the world: AWS, Google and Microsoft and dozens of other smaller startups that have raised a lot of money. Look at the company like Yellowbrick. They've raised I don't know $180 million. They've got a great team. Google, IBM, et cetera. So it's going to be really, really fun to watch. I'm super excited, Erik, but I'll tell you the data right now suggest they've got a great tailwind and if they can continue to execute, this is going to be really fun to watch. >> Yeah, certainly. I mean, when you come out and you are as impressive as Snowflake is, you get a target on your back. There's no doubt about it, right? So we said that they basically created the data as a service. That's going to invite competition. There's no doubt about it. And Yellowbrick is one that came up in the panel yesterday about one of our CIOs were doing a proof of concept with them. We had about seven others mentioned as well that are startups that are in this space. However, none of them despite their great valuation and their great funding are going to have the kind of money and the market lead that Slootman is going to have which Snowflake has as this comes out. And what we're seeing in Congress right now with some antitrust scrutiny around the large data that's being collected by AWS as your Google, I'm not going to bet against this guy either. Right now I think he's got a lot of opportunity, there's a lot of additional layers and because he can basically develop this as a suite service, I think there's a lot of great opportunity ahead for this company. >> Yeah, and I guarantee that he understands well that customer acquisition cost and the lifetime value of the customer, the retention rates. Those are all things that he and Mike Scarpelli, his CFO learned at ServiceNow. Not learned, perfected. (Erik laughs) Well Erik, really great conversation, awesome data. It's always a pleasure having you on. Thank you so much, my friend. I really appreciate it. >> I appreciate talking to you too. We'll do it again soon. And stay safe everyone out there. >> All right, and thank you for watching everybody this episode of "CUBE Insights" powered by ETR. This is Dave Vellante, and we'll see you next time. (soft music)

Published Date : Jul 31 2020

SUMMARY :

This is breaking analysis and he's also the Great to see you too. and others in the community. I did not expect the And the horizontal axis is And one of the main concerns they have and some of the data lakes. and the legacy on-prem. but a key component of the TAM And back in the day where of part of the package. and Informatica the most. I mean, you're right that if And the other point is, "Hey, and from the more dominant It's interesting one of the comments, that in the panel yesterday and it's ML out of the box the thing to be cloud native. That portability that they bring to you And I totally agree with what And a lot of that had to and the data that needs and they're going to be the best at that. I need to dig into that, I know that the container on here is the last question, and one of the reasons heart of the pandemic and if they can continue to execute, And Yellowbrick is one that and the lifetime value of the customer, I appreciate talking to you too. This is Dave Vellante, and

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Roger Johnston, axial3D & Tim Brown, Belfast City Hospital | AWS Public Sector 2020 Partners Awards


 

>>from the Cube Studios in Palo Alto and Boston connecting with thought leaders all around the world. This is a cube conversation. Welcome to the >>Special Cube program. We are here with the Amazon Web Services Public Sector Partner Awards program. It's a celebration of AWS public sectors partners and their end user customers where there's been innovation and we're pleased to have on this show here, the award winner for the most innovative AI and ML Artificial intelligence and machine learning solution. Axial three D is the partner, and the end user is Belfast Hospital. He got Roger Johnson, the CEO of actual three D, and Dr Tim Brown consulted transplant surgeon at Belfast Hospital, who has been doing amazing things not only on the as an innovative partner, but really during Covic making things happen by solving the problem of the surgical gap in the number of surgeries that you're doing really high performance saving lives. Congratulations. First of all, congratulations. Roger. Dr Kimberly. Thanks for joining me. >>Re pleasure. >>Okay, let's get into it. First of all, Dr Tim Brown, I really want to commend you on the amazing work that you're doing before we get into some of the partnership awards conversations. You have been at the front lines solving a lot of problems around the gap between the number of surgeries that could take place with Cove. It, um, tell that story real quick. I really think it's super important. Take a minute to >>explain. Yeah, thanks for the opportunity. And it's been an incredible rollercoaster for the last three months, pretty much all of the transplant programs across the world who have been affected by Coupet of shut down but with some pretty innovative on the grill leadership team Working advances with managed to open a program up again. And and Belfast, we have a bytes and 50 to 50 disease donor transplants year over the last three months, with just a 90 90 kidney transplants. Pretty much we've cleared the whole waiting list in Northern Ireland, pretty much for people waiting for a kidney transplant at this time. And it's been a remarkable few weeks, but it really is a testament to the critical care community. People that work in intensive care is the high marks, a support organ donation. Of course, our donors who have given so selflessly at such a tragic time for them. So I'd like to pay tribute to all of our donors into the amazing people who have been involved in the team. Mark belt faster this time. >>That's super amazing. Can you just I just want to pause from and just captured the number of order of magnitude. You said it was 6 to 10 year and you didn't 90 90. >>Yeah, so six weeks basically Teoh, two years work in six weeks old in the middle of the night as well. So it's been It's been hard of hard work, so you can see the sleeplessness. I'm trying to catch up with a minute, but it's been really, really satisfying. An incredible I come for patients and legacy of this of this, the program is gonna last about faster. 40 years. >>Well, I want to say congratulations. I'll give you my Cube Award for not changing the world but saving the world. One person at a time. 90 interviews and six weeks. That's amazing. That's like thinking clearing the waiting list. You really changing lives there. Congratulations. >>That's very kind of you. Thank you very much. >>Roger. Good. A great partner and customer. You have here. Talk about this award. You guys have talked about the company? What is this all about? Why you guys in this position? Why are you winning? >>Yes, So I think our motivation for our company is driven by our partners, such such as? In what they're doing transforms care And even in these horrific situation, our scenarios. We have the moment with Kobe. Think you're hearing the start of the amazing story our job is to give Surgeons liked him the best possible insight that he can have going into his surgeries For the last 20 years, surgeons of relied largely on two D imaging, so C, t and memory scans or for being able to plan their surgeries when it's murdered, technology should apply them much greater insight or they actually perform the surgery. So we've created a technology that platforms on AWS that allows us to turn those traditional hard to understand to the images into micro millimeter precise models off the patients exact anatomy. The value hopefully, two amazing colleagues like Tim is that instead of trying to interpret what a two D image CD or memory scan might mean he can actually see for the first time before he opens the patient up exactly what he's going to find when when he when he starts the surgery. So he immediately start to complete that planning before the surgery actually takes. So hopefully that analyze a number of benefits to results without the shorter operations. Find less surgical meeting we brought into the surgery. Hopefully, faster Surgeries names last risk of infection For patients being shorter Time means most >>awesome. Dr. Brian, I want to get your take on this. Can you describe the impact on your side because you know the future of work, which is everyone's been talking about in the tech industry for many years now, with code we were just talking about. The success is you're having and changing lives and saving lives. The notion of work workplace work, forces, work loads, work flows are all changing. Certainly the workplace people aren't as on site as they used to be. The workforce has to be protected. How does the AI and how does the actual three D help you and your work flows? Are you getting more done? Can you give specifics around the impact to your job? >>Yeah, it's a bit It's been a fantastic journey to date. We're still learning away. It's a journey. We're trying to work out exactly where this lies in. The fact that Kubla does not come along, which has changed, or working practices, that means that we have to look for different solutions on this, I think, is very 100 solution to amend. My practice over the last three years has been in terms of complex and real surgery on oncological surgery, where we have, for example, a tumor and kidney where we think, my goodness, we're gonna have to take this kidney I and throw it in the bin because it's very badly disease. So the index case that we were involved with that was building a child who wanted to donate his kidney to his daughter. But when we worked him up, we find a tumor in his kidney, which ordinarily would have to be discarded. But thanks to the imaging that Excel was able to produce for us, we were able to plan Well, geez, well cut well and as a result of kidney, I really plan a removal of the tumor from the kidney itself. We really repair kidney and then transplant it into his daughter. So with the technology that was available, we were able to save two lives on one particular case on, and it's really grown from there on. We've been involved in five or six different, really complex cases where the imaging has changed the outcomes for our patients who ordinarily wouldn't have been able to. Chief insight comes, I think, the AI interface on the AI solution we've developed in our partnership with the Excel. As I said, it's a journey and we're still finding our way. But to insights that I've really got our the first is that what we want to do is reduce variability, not just in our in our observers, from the way that we interpret imaging tradition is what you're saying is, look a two D images. We're now able to sit and look at this, emerging in a three dimensional space on our desk. Rather than trying to reconstruct these things in your head, we can look at them and discuss the different images with our colleagues in real time, a zealous that which I think is probably the most important thing, is that we're not able to engage our patients and a partnership. Before we had a bit of an unfair advantage that we're able to interpret these images because 20 or 30 years of getting used to doing this as professionals. But the patients are presented with some incredibly difficult decisions to make by their own health and with very little understanding that. But now I can handle the model of their own disease very easy to understand, and that gives my patient autonomy to make the decisions about their own bodies back again. And I think that's a hugely powerful, powerful tool for these guys have about potential decisions that they have to make that more effective for the rest of their lives. >>So the problem you're solving was one of the technical problem. So you're trying to figure out manually, get more insight into the the imaging and to the customer or the patient. This case customer, the patient. I can make a better decision. Those are two problems, statements that seem to be the big ones that I missed. Anything? >>Absolutely, absolutely. >>Okay, so actual three d you guys have a great solution? How >>did you >>get here? Tell us about your story. What's what's What's the big trajectory for you guys? In terms of the value proposition, it seems to be amazing and again highlights. The advantages of technology really solves the problem. But the outcome on the patient side is pretty phenomenal. >>Yes, so the chance for us is there or the development that we have made. The lately, we admit, is to be able to automatically turn these two D images into three D models. So we take each of the slices off of memory or cities. Using AWS is machine learning. We construct three D macro millimeter precise representation of For me. That's only possible. First of all, we treat the algorithms that we created on Amazon platform using over a 1,000,000 pre labeled CDs. Consume our system automatically detect. Yeah, it's a level. What is bone? What is ligament? What is on our earlier vessel? With the training that we're able to perform, we've been able to with with these 1,000,000 images we've been able to in effect, tree and our system automatically detect the parts of me with this micro service level that hasn't been previously possible. This technology, or the ability to create three D models, has existed for maybe 10 or 15 years, but it's it's needed. Experts like him who were, in effect manually code the two D image pixel level and could affect so some software and turn it into a three D image. Typically, too, it's in ours, often expert like them to do. And the problem is, Tim could only do one of the time. We estimate there about three million of these complex surgeries each year in the world that need open effort from greatly from this enhanced imaging. And we couldn't get 33 million under these, especially. And that. So we have this process no on the AWS platform, with dozens of these models in parallel, and each more will take maybe a few minutes to turn from the CD into the into the three D representation. So through the park off the Amazon Public cloud, we've been able to provide this this powerful machine learning automated solution that can actually scale toe man >>Dr Brian talk about the impact because, I mean Andy Jassy, the CEO of AWS, always talks about this. When I interviewed him, he says, you know, we're here to help do the heavy lifting this sounds like some pretty heavy lifting. What was just talked about? I mean, the manual work involved. You essentially have a collective intelligence and supercomputer power with AWS. What's your take on this as this evolves? Why isn't everyone doing this? >>Yeah, well, I don't know why. Every minute. That's that's That's the key question. It really is. From my perspective, there is no heavy lifting at all, and what I do is I push a couple buttons. I put a bit of data, and I send it off. From my perspective, it is about as easy as it gets is probably a ZTE sending email, which we do hundreds of times a day. And so, from from my perspective, I'm delighted to say there's no heavy lifting until I get a patient's data. I send data through to excel, who will then fool me and say, Listen to what is it exactly that we want to have a personal service from actual on? A couple days later, there's a delivery of a beautiful life size three D representation model, will check and then take to plan on and treat a patient with. So the heavy lifting really has all been done. A Z Roger alluded to in the past. It was hugely time consuming work that required a huge amount of training. But basically that's being replaced with a push of a button on. These supercomputers have taken all of my heavy lifting away on, and I think this is one of the true representation. Zoff technology really, really advances real world solutions and my patients are benefactors. From this >>Roger Dr Brown. Lay out the architecture because, first of all, pretend I want to take this every single friend that I have here in California and around the world. I want to just deploy this. What's the architecture and what's needed on the deployment side? Say it to Belfast as you deploy this. What's kind of involved in you? Just take us through high level. I must be cloud scales. Amazing, No doubt about it. We just talked about that. But what's involved in the architecture side of my standing? A bunch PC two's Is there sage maker involvement? What's the architecture and then deployment? What does that look like? >>Sure, So again, a slight step back. One of the challenges when, when we is the MedTech community try and introduce innovation into health and hospitals that the hospitals i t. Infrastructure network definition is often very locked on. So we're trying to bring new software and load it and install it in the hospital data system. That is a huge, often lengthy process that has to be done through lots of hoops in terms off Hey, network a compliance. Lots of different steps along the journey and that often wants from a good reasons, is a significant barrier to the timely adoption off innovative technologies in the cars. What a what a platform a selfie on AWS allies were just another website, as Tennis said, is, uh, only that, though his only existence with actual three D in terms of the interface is dragging and dropping the CT scan into our website into a portal portal exists quickly on the AWS instance. In one of our region, we are working with a little in the US. Never leave the US We use the the public client version in US East. We take advantage of many features within AWS, but a sage maker is probably a core of what we do. It's not innovation that AWS introduced know several years ago that was like juice this this machine learning trained set of algorithms that allow us to give this disruption. >>And it sounds like the more you use it, the more get smarter. Or is that as well? >>Absolutely. So our journey is, As Tim said, we're on a journey not only in terms off the technology and you're very receptive. In terms of yes, the more we train it, the more we treated on specific anatomy types or pathology types or trouble types, the better our system gets recognizing the specific characteristics of those. More importantly, this is about a journey I having made this disruption, we make the change and transformation off new standards of care pathways. That's the innovation that we just enable. It's amazing. Surgical teams like hymns. Let me transformation >>Dr Brown on your side. You're sitting there. I got a big problem trying to solve these problems. I got patients one but one better outcomes. They want to live. I don't want to throw away kitty, so I don't have to you to solve that problem that when when they bring that over, what was it like over on your side of the house is a practitioner. Deploying it. You've got you've got two jobs going. You're kind of doing I t integration on one hand and you're a surgeon on the other, trying to make things happen. You know what I see? This is not a lot of I t here. What's the deployment? Looks like. >>Yeah, deployment means I don't know. Why ever announces doing that. Such a straightforward, easy situation. It's that's remarkable. Ready? It's such a good solution, and I think part of any sort of change management program, and this again is change management. It's challenging the way we think about things. It's challenging people's comfort zones on any time we need to do change. We've got this anatomy of change. You've got innovators go early, adopters will lead the doctors, and I think what we're going to see over the next 5 to 10 years is people are recognizing that this technology is a game changer, possibly being driven by their patients who say I'm on the three D model and I want to see what this actually looks like because basically not black and white picture you're showing me doesn't make any sense to me and I think there's going to be the two drivers is that the first is that we want to have a consistency of care on the lack of variation in our care across across old old services. But as well is that patients? I think we're gonna drive this as well. So once once we get the innovators and the early adopters of this technology on board, then we'll see a tipping point. And that's that's when it becomes an acceptable normal thing for people to do. When they come in the hospital, they'll be sure print tight off their three d printed like moral off their pathology. I'm not a huge demand for their decision making for treatment processes, and that's a true collaboration between doctor or surgeon on the patient. That's that's where we need to be in the 21st century. It's it's going to be a collaborative decision making process. You talked about the pressures, journeys and this This is a really integral part. This is the roadmap of your journey to a large extent. So I think this I can see this being rolled out worldwide, being driven by patients buying a correction and variability of healthcare provision. >>That's a great example is an innovative award winner for the most innovative use of artificial intelligence and machine learning. Three D images saving lives Congratulations, Tim Rogers. Phenomenal Final question As we end this out, what's the scar tissue pun intended? You know, What did you learn? What was some of the things that you could share with folks as people look at this and say This is an example of cloud scale and the technology for good. What lessons have you learned? What can you share for folks? Take a minute to explain the split. Roger. We'll start with you. >>Yeah, sure. So I think a number off lessons for us on this journey Assistances, This is Ah, we're at the start of a journey of understanding the power off the what three d imaging can bring just to providing a consistent use variable care, but also as a stem also alluded to in terms of off the patient understanding, I think that patient understanding is one of the huge leap forwards that way. Didn't set out initially thinking we're going to be able to help educate on better inform patients. But that was one of the derive benefits suddenly part. So that was a great lesson. I think there is incredible levels of adoption that we're starting to see across the US across Europe because it's so easy to adopt. Compared to traditional methods, surgeons registered for Canadian start transacting and instead of us almost as opposed to having to have these huge I t programs. So I think we're now starting to really scratch the surface and start seeing the benefits of this isn't an administrative system. It's not me. HR system. It's not a finance system. Or maybe a healthcare was comfortable. And using public like this is core hard core clinical services, clinical diagnosis. Clinical education on the Amazon cloud is enabling that it just wouldn't be possible with this technology we started. Actually, the lessons were learning or just just >>Dr Tim Brown and take us home and the segment with your take lessons learned and advice to others. >>I think the lessons learned are the doctors and health care providers are all extremely wary off change of new innovations because they feel that already they're overburdened. Probably my colleagues in the states and across Europe perfectly like they were a bit over, burdened by all the things that we have to do, and this may potentially have been more difficult or wants to your workloads. And actually, let's make your workload along each year convincing people and getting people to understand that this really does make your life a lot easier. It actually removes all the scar tissue, removes the difficulties that have been put in place by by organizations on once. People realize that, that's what that there is no heavy lifting. And this will make a huge difference to your practices, your patients understanding of your practice, and we'll stop so people really realize that the tipping point will be achieved. I'm looking forward to that day because this this is going to be the new normal in the next 5 to 10 years. >>While the performance that you're putting up the numbers of 90 transplant successfully over six weeks dwarfs the full year, last year really kind of shows the outcome is a game changer. And again, congratulations on your success. Roger think Thank you for coming on Corrections on being the award winner. Eight of his partner for the most innovative AI and machine learning solutions. Thanks for taking the time for this 80 s partner awards program. Thank you. >>Thank you. >>Okay, I'm John Furrier. We're covering the AWS Public Sector Partner Awards program put on by the Cube and AWS Public Sector Partners. Thanks for watching. Yeah, Yeah, yeah, yeah, yeah.

Published Date : Jul 14 2020

SUMMARY :

from the Cube Studios in Palo Alto and Boston connecting with thought leaders all around the world. He got Roger Johnson, the CEO of actual three D, and Dr Tim Brown consulted transplant surgeon You have been at the front lines solving a lot of problems around the gap between the number of surgeries the last three months, with just a 90 90 kidney transplants. You said it was 6 to 10 year and you didn't 90 90. So it's been It's been hard of hard work, clearing the waiting list. Thank you very much. You guys have talked about the company? We have the moment with Kobe. how does the actual three D help you and your work flows? So the index case that we were involved with get more insight into the the imaging and to the customer or The advantages of technology really solves the problem. This technology, or the ability to create three D models, has existed for maybe 10 I mean, the manual work involved. So the heavy Lay out the architecture because, first of all, pretend I want to take this every single friend that I have health and hospitals that the hospitals i t. Infrastructure network And it sounds like the more you use it, the more get smarter. That's the innovation that we just enable. on the other, trying to make things happen. over the next 5 to 10 years is people are recognizing that this technology is a game the scar tissue pun intended? the US across Europe because it's so easy to adopt. Dr Tim Brown and take us home and the segment with your take lessons removes the difficulties that have been put in place by by organizations Eight of his partner for the most innovative AI on by the Cube and AWS Public Sector Partners.

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Todd Brannon, Cisco | Cisco Live EU Barcelona 2020


 

(upbeat music) >> Man: Live from Barcelona, Spain, it's theCUBE covering Cisco Live 2020 (upbeat music) brought to you by Cisco and its ecosystem partners. >> Welcome back, this is theCUBEs live coverage of Cisco live 2020 here in Barcelona. It's our second full day of coverage. We're actually doing about three and a little bit more days of coverage I'm Stu Miniman my co-host for this segment is Dave Vellante, John Furrier is also in the house. A lot of interesting announcements at Cisco. We've been watching for the three years we've been at Cisco Live. Really Cisco getting much deeper into the software space. Of course we're here in the DevNet Zone where we're watching the changing workforce go even more towards developers. Hardware and software, living together nicely and to help us dig into that topic, we'll welcome back one of our CUBE alumni, Todd Brannon, who is the Senior Director of Computing with Cisco. Todd, thanks so much for joining us. >> It's a pleasure to be here -- >> Dave: Good to see you man. >> Pleasure All right, so let's tee up what I was just talking about there. You know, there are certain companies that think about Cisco in the boxes and ports, we know the future is more software is eating the world developers of course are the new kingmakers. >> That's right. And Cisco has been moving on that journey, so bring us inside a little bit the announcements that you've been working on and where your team's seeing where customers are going. >> It's all about the application. So the AppDynamics team, they did some surveys. They found that the average consumers, 7,000 people worldwide, they surveyed them, average consumers using 34 apps a day or 34 digital experiences and so if you think about applications and infrastructure, we've always talked about applications infrastructure, right People don't buy a server to use as a coat warmer. It's always going to be running some sort of workload. But I think in the past, there wasn't as visceral connection between what the operations and infrastructure teams were running. If it was CRM or ERP, it wasn't as visceral connections you have today when it say the hotels interface to their customers in terms of booking or getting that early checkout, right? So the application experience has become much more personal, much more visceral and really incredibly critical to the business. And so that puts enormous pressure on the infrastructure teams that are a big part of making sure that application experience is a good one, right? Response time or is the app even available? So for us it's how do we start to begin to bring that infrastructure operations team into the fight with the teams that are thinking about applications, which oftentimes when using different tool sets or sort of some operational silos though. So this announcement is all about trying to break down some of those silos all in service of that application experience. >> Right, and of course AppDynamics was a large bet by Cisco. We've seen them in a lot of a Cloud environment, very much tied to the application. One of the announcements this week is taking Cisco Intersight which first time I ran across it was in things like UCS in other Cisco gear there. Help us understand how those are going together now and how should we be thinking about Intersight today in 2020? >> We should definitely be thinking about it differently cause you're right. Here to fore, Intersight has been focused on our computing infrastructure, HyperFlex UCS and, you know, when we started with UCS, we took management out of devices, we moved it into the network fabric and then three years ago with Intersight, we moved our management control plane into the Cloud. So think of Muraki but for computing and but it was always around Cisco and our infrastructure. Now we're taking two really big steps. One is we're integrating a product that we've had called our Workload Optimizer into Intersight. And that Workload Optimizer software has always been inherently a heterogeneous approach. So databases, Cloud management platforms, all the Hypervisors, Operating System, storage partnerships. We've been able to do telemetry and interdependency mapping with that in a heterogeneous way for some time. So now it breaks Intersight out of being more of a Cisco focus to really the reality which is a heterogeneous Data Center environment. Second thing is that, now we've done a data integration with AppD, and so the beauty of that is AppD best-in-class and understanding the interdependencies, those complex web of interdependencies at the application tier. Our Workload Optimizer best in class to understanding infrastructure interdependencies. And now we correlate those and you get a top to bottom view. Again, they kind of get you to where you can see what's an application, how's it performing from a business context with AppD but been able to connect it all the way down into your Cloud and on-prem infrastructure. Make that correlation and ensure that your infrastructure is doing the right things for the app. >> So the application portfolio has evolved dramatically over (laughs) the last 20 years, right? >> Yep. It used to be, you know, and it still is the crown jewels of the organization, but you'd have a mission critical App that's insurance company would have a claims app and then it'd be a zillion other applications around it, but the claims and the sales apps were really the key and whatever happened in the other apps, okay, fine. Now you have developers, you have Shadow IT came in and just do saying everybody's a software company and you had this explosion of apps that are all sucking resources from the network. So the traffic has changed (laughs) and that just brings massive complexity. So wonder if you could talk about how that trend has affected network traffic. >> You hit it, it's the interdependency. So, you know, it's been estimated that the typical enterprise application until very recently needed to talk to four to eight other enterprise applications to function properly. We're seeing that number jumped to 20 in a very near future. And it's because applications to your point are becoming much more modular, right? The development environment in the Cloud where all the innovation is occurring is inherently distributed Microservices, Serverless or functions-based in many cases. So all of the things that conspire together to create that experience, like an insurance claim on your phone, all of those interdependent components, it's become much more distributed, much more complex. And the key thing is underneath each of those components is going to sometimes be different infrastructure managed by different teams with different tooling. And so it's become almost impossible for it teams to correlate all that and manage it. Especially as it becomes, you know, higher velocity. >> Right, it got to. Yeah, Todd, I would like you to put a point on that, cause you've talked about applications are becoming much more distributed. I want to hear what you're hearing from customers. Cause sometimes it's like, "Well, I think of this application as either one thing", or this collection of things that I put one place or another. We're starting to see some customers that well, I start tears things apart and therefore it becomes developed hybrid in nature and people often complain it is, "It's hybrid, it's moldy", it's all this other things. Well, it's a real difference between "I had something in my Data Center and a piece of it is in a Public Cloud", versus, "Oh, Hey, I'm just going to throw a thing in whatever Public Cloud I want to use today or tomorrow". >> I think that's an incredibly important distinction. So multi-Cloud is the notion of, "Hey, I want to be able to consume innovation from different Cloud providers. But a hybrid application is really this idea of Public Cloud or Microservice connecting back to monolith on-prem side and I think it's still very, very rare that people are building applications that tie together multiple Public Cloud services to your point but it's very much more common for people to be saying, "Hey, I've gone out and built something innovative, a new customer experience out in the Public Cloud, but now I have to connect it". Data gravity is real, right? And GDPR here in Europe, right? So there are very real reasons why applications and data are staying on-prem, but they need to connect it out to this Cloud innovation. And that's what this announcement was all about. How do we give people a tool set? Because if you think about it, you're going to have infrastructure powering these pieces in the Cloud, and on-prem, how do you monitor that? How do you ensure that you're not over provisioning or under provisioning? It's a very complex problem. >> Well, it's critical because the Cloud brings scale. You know it used to be, "Okay, we're going to deploy a website. Hey the websites, it's important, it's slow, let's figure it out." Now you have these dozens and hundreds of applications coming in, many if not, most of which are customer facing. So if there's a problem, it's really escalated and the Cloud helps scale that problem, you know, massively. So Todd, help us understand sort of ... in the keynote yesterday there was a sort of the circular diagram of the visualization, the insight and the action. So give us a little sort of insight as to how this works. >> Coupled together. >> What's the secret sauce underneath it? >> So the secret sauce is correlating data, right? So telemetry data is something that we've always collected in the context of either infrastructure or applications. So with AppDynamics, we have a platform that based in the industry, it going out and figuring out all the independencies between an application and all of those services that are there. And then we have all of the similar things on the infrastructure side. And so what we've done here is correlate those data sets. So we're using the API as a feed data between AppDynamics and Cisco Intersight, which is the infrastructure side of the equation. And we create a data Lake now that we can then be able to apply analytics to. And so we can start to think about the Data Center as a demand supply equation and how do I want to match up my applications with the business context intact from AppD to what I'm doing with my infrastructure and provisioning that, so it's really a story of collecting all the telemetry, integrating it, stitching it together, and then applying the analytics to help our operators because it's gone beyond human scale, keeping track of the needs of all these VMs and especially when you get to containers. So it's first about stitching together the data, then applying the analytics for insight and then taking action. So it's automation informed by insight. But first you have to have visibility of everything. So that's the loop. >> It's interesting you talk about demand supply. Again, it used to be you'd manage demand, IT demand with an IT Project Management System and now you've got this infrastructure that is, you know, being sucking apps or sucking resources out of it and you can't just manage it manually. You've got to have the data which you've got and you've got to have some level of automation to be able to remediate things. So how does that fit in to the product and sort of the roadmap? >> So our optimizer product has, you know, you're going to give your credentials for all of the different tooling in your Data Center and you're going to bring it all together for the analytics and then be able to take action in a similar fashion from a central position. So what you see in Intersight Optimizer, it's really powerful as a recommendation engine. So it's going to tell you straight up, "Hey, you've got an ... you have an application and it's going to look at historical data". So over the past, whatever, 30 days, this VM over on AWS, 95% of the time has been running at less than 70% utilization of its assigned resources, so guess what? You should go from instance size three to Instance Size two, and we can even tell the operator, "Here's how much money that's going to save you every month" Do you want to do this, yes or no?" Bum. >> Boom Off you go and you kind of stand up the new instance. Similarly on the on-prem site, this VM has been consuming, you know, more than 95% of its allocated memory. You know, 80% of the time over the past month you should give it some more memory. And because we have optimized our controlling vCenter or you know, the micro, we can go off and make that change. So it's really the analytics to decide what is the right action to take. Then giving the operator the go button to go instantiate it and that's, that's incredibly powerful. >> And it's the same experience for my on-prem workloads, my Amazon, my Azure, and my Alibaba, whatever workloads I'm going to run in the future? >> Correct, and that's essential because of the hybrid dynamic. You know, the innovation is going to go on out in the Cloud, but you got to tie it the backend. So we have to be able to manage both of these at the same time. >> So people might be asking that aren't as you know, into this world as, "Well, why can't I just ... isn't Amazon going to do that for me? Isn't Azure going to do that for me? Or you know, the IBM Cloud, whatever, right? Can you explain, sort of help people understand the differences in the way in which each of these environments, including on-prem handles this type of of activity? >> I think what we're seeing is a maturation of the on-prem side of the equation. So the Cloud-like operating model consuming resources, That model ... Clouds and operating model, it's not a place, right? Everyone's been throwing that around for a few years, but it's very true. And so now on-prem, you know, OpenStack was hard, right? For folks, you know, we know that it just was difficult for people to get to the Private Cloud Nirvana that they wanted to. So with things like Intersight, we're basically starting to deliver, you know, enterprise-ready hardened systems. We're not calling it a Private Cloud, but effectively that's what it is especially when we talk tomorrow about HXAP and what we're doing on the container side, that's ultimately what we're delivering is a Cloud-like experience for the operator. So we're, you know, as a company we're focused on ... we've been focused for 10 years on "How do we create a better operating model in the Data Center". But now we're competing on experience just like our customers are with their App. So we have a mobile app for Intersight, right? And we're focused now on the experience for the operator and bringing that Cloud-like experience on-prem. That's really the ... >> Todd, I'd like you to dig into the organizational impact here a little bit. First of all, from your partners selling these solutions into the customer as well as from a customer standpoint. Because I kind of hear individualized a little bit. Well, you know, AppD is very much an application-centric focus as opposed to Intersight is more of the infrastructure piece of it and those worlds haven't necessarily communicated or you know, there's some gaps. >> They have been the victims of silos on a technology basis and then that does manifest in the organization, right? And we used to see this when we started with Blades back in the early aughts, right? Is it the network? Is the networking team that assign off on this Blade chassis? Well, they can't manage the switching, we're not going to let the server guys manage that, right? So we've kind of seen technology kind of reveal very dysfunctional (laughs) organizational constructs and I think we're trying to help the same dynamic here, but between the folks that are concerned about the application how it relates to the business and looking at the application performance and the teams that manage infrastructure, they haven't had common tooling. And this provides common data sets, a single source of truth so that when something goes wrong, everyone's aware of the same set of conditions. They can see, they can correlate it. We're correlating these two data sets from the app side and the infrastructure side. And it helps the teams work together because you're right, I mean, you've got app teams that look at the world as a you can think of it as a horizontal application topology. But underneath every one of those points on the graph, there's an infrastructure component, maybe different teams. So, and they're looking at the world as stacks. So you've got the infrastructure folks looking up the app folks looking down and unless you've got these worlds correlated, that's what the war-rooms and the finger pointing, it must be the network, who knows. You know, so we're really trying to help teams come together cause ultimately in a business, they're all working for somebody that cares about the whole edge ladder. >> So for from a selling motion, is it that person that they report up to that will drive that? >> It's both. or you find -- >> Well, what we're doing is, you know, we have our infrastructure operations teams, the folks that we work with there now we can bring them a tool set that says, "Here's how we can help you be directly relevant to the business in real time. Here's how to hug your application team and make them happy. He is right, so it's a story of relevance and in a real time way". and then for the application team, it's a story of, "Hey, here's a tool set that ensures the thing that you care about most, which is your precious baby, your application is going to get all the care and feeding it needs from the infrastructure on-prem and the Cloud. And so our AppD team is talking to those application-centric monitoring and operations teams and our, you know, all the folks that work in our Data Center Organization are talking to the infrastructure buyers, but we're now selling them a common tool set. You know, one team kind of coming bottom up the other common top down. >> And it's heterogeneous, I don't need, I don't have to have Cisco gear >> Correct to make this work. And it's a SaaS model -- >> It is SaaS, yes pretty sure. And it's a 2020 availability, right? >> Yes. The calender 2020? >> First half. Yeah. First half. Great. >> Yep All right, Todd, want to give you the final word as we look through 2020 what should be customers be looking for in this space? >> I think they should be thinking about how can they impact the top line and the bottom line, so as an IT organization And on the top line, it's going to be these new application experiences. That's where the companies are innovating, right? To drive revenue, new experiences. And then on the bottom line is, "How do we get rid of over provisioning? How do we operate in a more efficient way?" And to do that, you need analytics, right? I haven't said AIOps, but I'll throw it out in the close, right? But you need analytics to really understand "How do I optimize the environment, reduced my cost of computing and help out with a bottom line." So that's, that's the rest of the year. >> Todd Brannon, really appreciate the conversation. Thanks so much for all the updates. Look forward to talking to you again soon. >> Thank you, pleasure to be here. >> All right, for Dave Vellante, I'm Stu Miniman. Back with much more wall to wall coverage here from Cisco live 2020 in Barcelona. Thank you for watching theCUBE. (bright upbeat music)

Published Date : Jan 29 2020

SUMMARY :

brought to you by Cisco and its ecosystem partners. and to help us dig into that topic, developers of course are the new kingmakers. the announcements that you've been working on So the AppDynamics team, they did some surveys. One of the announcements this week and so the beauty of that is and it still is the crown jewels So all of the things that conspire together to create Yeah, Todd, I would like you to in the Cloud, and on-prem, how do you monitor that? and the Cloud helps scale that problem, you know, massively. So that's the loop. and sort of the roadmap? So it's going to tell you straight up, So it's really the analytics to decide You know, the innovation is going to go on out in the Cloud, the differences in the way in which So the Cloud-like operating model consuming resources, Intersight is more of the infrastructure piece of it about the application how it relates to the business or you find -- the thing that you care about most, Correct to make this work. And it's a 2020 availability, right? First half. and the bottom line, so as an IT organization Look forward to talking to you again soon. Thank you for watching theCUBE.

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Andrey Rybka, Bloomberg | KubeCon + CloudNativeCon NA 2019


 

(upbeat music) >> Announcer: Live from San Diego, California, it's theCUBE covering Kubecon and CloudNative Con brought to you by Red Hat, the Cloud Native Computing Foundation, and its ecosystem partners. >> Welcome back to the Kubecon CloudNative Con here in San Diego. I'm Stu Miniman and my co-host is Justin Warren. And one of the things we always love to do is really dig in to some of the customer use cases. And joining us to do that, Andrey Rybka, who's the head of Compute Architecture and the CTO Office at Bloomberg. Andrey, thanks so much for joining us. >> Thank you. >> All right, so just to set the stage, last year we had your colleague Steven Bauer, came, talked about your company's been using Kubernetes for a number of years. You're a member of the CNCF as one of those end users there and you're even an award winner. So, congratulations on all the process. You've been doing if for years, so all the problems, I'm sure are already solved, so now we just have a big party, right? >> Yes, well I'm mean certainly we are at the stage where things are quite mature and there's a lot of workloads that are running Kubernetes. We run Kubernetes on-premises. Steven has an excellent data sense platform that does machine learning with GPUs and bare metal. We also have a really excellent team that runs basically Platform as a Service, generic Platform as a Service, not GPUs but effectively runs any kind of stateless app or service and that's been extremely successful and, you know there's a lot interest in that. And we also run Kubernetes in Public Cloud. So, a lot of workloads for like Bloomberg.com, actually are backed now by Kubernetes. >> Yeah, so we want to spend a bunch of time talking about the applications, the data, the services, that you've built some PaaS's there. Yes, so step us back for a second if you would, and give us the, What led to Kubernetes? And as you said, you've got your on-premises environment, you've got Public Cloud, where was that when you started and what's the role of Kubernetes and that today? >> Sure, we started back in 2015, evaluating all kinds of sort of container orchestration platforms. It's very clear that developers love containers for its portability and just the ability to have the same environments that runs kind of on-premises or on your laptop and runs on the actual deployment environment, the same thing, right? So, we looked at Mesos, Marathon, Cloud Foundry, even OpenShift before it was Kubernetes. And we, in no specific order continuously evaluate all different options and once we make a decision, we recommend to the engineering team and work in partnership with engineers. So all of those awards and everything, actually I want to say, that this is really a kudos to our engineering team. We just a small part of the puzzle. Now as far as like how we made the Kubernetes selection, it was a bit risky. We started with a pre-alpha version and you know I read the Borg paper, how Google actually did Borg. And when I sort of realized, well they're trying to do the same thing with Kubernetes. It was very clear, this is kind of, you know we're going to build on mature experience, right. So, some what it was risky but also a safe bet because you know there was some good computer science and engineering behind the product. So we started alpha version, they're consumer web groups actually were one of the first deployments of there kind of Kubernetes and they present them at the first Kubecon. It was an excellent talk on how we did Kubernetes and you know we came a long way since then. We've got sort of now, probably about 80 to 100 clusters running and you know, they run full high availability, DR -1. I would say it is one of the most reliable environments that we have, you know. We have frequently, you know infrastructure outages, hypervisors, you know, obviously hardware fails, which is normal, and we rarely see any issues and actually you know no like any major issues whatsoever. So, the things we expected out of Kubernetes, the things like reliability, elastic infrastructure, auto-scaling, the multi-tenancy it all worked out. Higher density of sort of packing the nodes, you know that's another great sort of value add that we expected but now we finally realizing that. >> So, one question I've had from a lot of customers, particularly traditional enterprises who are used to doing things and have a lot of virtual machine infrastructure. They're looking at Kubernetes but they're finding it somewhat opaque, a little bit scary. Talk us through, How did you convince the business that this was the choice that we should make and that we need to change the way that we're developing applications and deploying applications and we want to do this with Kubernetes? How did you convince them that this was going to be okay in the end? >> Yes, yes, that's a really good question. A lot of people were scared and you know they were, is this going to break things or you know is this just a shiny new thing. And there was a lot of education that had to occur. We've shown a lot of POCs now. The way we exposed Kubernetes was not just like raw Kubernetes. We actually wanted to keep it safe, so we sort of stayed away from some, like more alpha type of workloads and moved towards kind of like the more stable things. And so, we exposed it Platform as a Service. So, the developers did not actually get to necessarily like kubectl you know, apply a config and just deploy the app. We actually had a really good sort of offering where we had kind of, almost like Git-flow kind of environment where you have, you know your source control, then you have CICD pipeline and then once it goes through all those check and balances, you deploy your containers. So from that perspective, we actually hid quite a bit of things that made things a bit dangerous or potentially a little bit more complicated. And that's proven to be the right strategy because right now as far as the reliability I would say this is probably one of the most reliable environments that we have. And this is by design, you know. We basically tell the developers, by default you're supposed to run at least two replicas at least two Data Centers by default or two, you know, regions or two availability zones, and you can't change that. There's some people who are asking me like can I just deploy just in one Data Center, I'm like, I'm sorry, no. Like by default its like that. And auto-scaling on so if one Data Center goes and you need DR -1, so if you started with two minimum replicas then it auto-scales to four or whatever that will be set. So, you know, I think we've basically put a prototype of a proof of concept relatively fast. And We've got with the initial Platform as a Service, you know from zero to actual delivery in about three months. A lot of building blocks were there and we just put kind of the pieces of the puzzle together. >> All right, that does echo a lot of the discussion that was at had in the keynote today, even was about looking at making Kubernetes easier to consume, essentially by having all of these sensible defaults like you mentioned. You will have two replicas. It will run in these two different zones. And kind of removing some of that responsibility for those decisions from the developers. >> Andrey: Yes. >> How does that line up with the idea of DevOps which seems to be partly about making the developers a bit more responsible for their service and how it runs in production. It sounds like you've actually taken a lot of that effort away from them by, we've done all this work for you so you don't have to think about that anymore. >> I mean a little bit of background, we have about 5,500 engineers. So, expecting everybody to learn DevOps and Kubernetes is not realistic, right? And most developers really want to write applications and services that add business value, right? Nobody wants to really manage networking at the lower level, you know there's a lot of still complexity in this environment, right? So, you know, as far as DevOps, we've built shared kind of teams that have basically like, think of like centralized SRE teams that build the core platform components. We have a world class kind of software infrastructure group which builds those type of components. On top of the sort of, the technology infrastructure team that caters to the hardware and the virtualization infrastructure built on OpenStack. So you know, there is very much kind of a lot of common services/shared services teams that build that as a platform to developers and that is how we can scale. Because, you know, it's very hard to do that if every team is just sort of duplicating each one of those things. >> So Andrey, let's talk a little bit about your application portfolio. >> Andrey: Sure. >> Bloomberg must have thousands of applications out there. >> Andrey: Yes, yes. >> From what you were describing, is this only for kind of net new applications. If I want to use it I have to build something new, replacing something else or, or can you walk us through kind of what percentage is on this platform today and how is that migration or transition? >> And some is not net new, we actually did port quite a bit of the sort of the classic Bloomberg services that developers expect to the platform. And it's seamless to the developers. So, we've been doing quite a bit of sort of Linux migration meaning from like things like Solaris, AIX, and this platform was built purposefully to help developers to migrate their services. Now, they're not sort of lift and shift type of migrations. You can't just expect the, you know classic C++ shared memory app suddenly like jump and start being in containers, right? So there is some architectural changes, differences that had to be done. The type of applications that we see, you know, they're just sort of microservices oriented. Bloomberg has been around since 1981 and they've been doing service-oriented architecture since like early 90s. So, you know, things were already kind of in services kind of framework and mentality. And before, you know we had service matches, Bloomberg had its own kind of paradigm of service matches. So, all we do is kind of retro-fit the same concepts with new frameworks. And what we did is we brought in sort of like a new mentality of open source first. So, most new systems that we built, we look for kind of what about if you know, we look for open source components that can fit in this particular problem set. So there applications that we have right now, we have quite a bit of data services, data transformation pipelines, machine learning, you know, there's quite a bit of the machine learning as far as like the actual learning part of training, and then there is the inference part that runs quite a bit. We have quite a few of accounting services, like, I mentioned Bloomberg.com, and many sort of things that you would normally think of like accounting delivery services that run on Kubernetes. And I mean, at this point, we certainly try to be a little bit conscious about stateful services, so we don't run as much of databases and things like that. Eventually, we will get there once we prove the reliability and resiliency around the stateful set in Kubernetes. >> Yeah, do you have an estimate internal or goals as to what percentage your applications are on this platform now and a roadmap going forward? >> I mean, it's hard to say but going forward, I see majority of all services migrating to Kubernetes because for us, Kubernetes is become an essentially standardized compute fabric. You know, one thing that we've been missing, you know, a lot of open source projects deliver, you know virtualized infrastructure. But, you know, that's not quite enough, right. You need other sort of concepts to be there and Kubernetes did deliver that for us. And more importantly, it also delivered us kind of a, almost like a multi-cloud strategy, you know, kind of accidentally because, you know none of the cloud providers have any standard APIs of any source, right? Like, so even if use Terraform, that's not necessarily multi-cloud, it's just like you got to write HCO for each cloud provider. In Kubernetes, more or less, that becomes kind of a really solved problem. >> So which, what flavor of Kubernetes are you using? Do you leverage any of the services from the Public Cloud on Kubernetes? >> Yeah, I mean, excellent question. So, you know we want to leverage managed offerings as much as possible because things like patch and the security of you know, CVE's, and things like that, I want somebody to take care of that for me and harden things, and out of the box. So, the key to our multi-cloud strategy is use managed offering but based on open source software. So if you want to deploy services, deploy them on Kubernetes as much as possible. If you want to use databases, use manage database but based on the open source software, like Postgres, or MySQL. And that makes it affordable, right, to an extent, I mean, there's going to be some slight differences, but I do believe that managed is better than if I'm going to go and bootstrap VM's and manage my own control plane and the workers and things like that. >> Yeah, and it is a lot of additional work that I think organizations genuinely did try to roll their own and do everything themselves. There's a lot more understanding since the advent of cloud essentially that actually making someone else do this for what is essentially the undifferentiated heavy lifting. If you can get someone else to do that for you, >> Andrey: Absolutely >> it's a much better experience. Which is actually what you've built with the Kubernetes services for your developers. You are becoming that managed service for your app developers. I think a few enterprise organizations have tried to do that a little bit with centralized IT. They haven't quite got that service mentality there where I'm the product owner and I need to create something which my developers find is valuable to use so that they want to use it. >> This is exactly spot on. When I joined Bloomberg six years ago, one of the things we wanted to do is effectively offer a Public Cloud like services on-premises and now we're there. We actually have a lot of managed offerings whether you want Kafka as a service, queuing as a service, or you know, cache as a service, or even Kubernetes but not necessarily we want to expose Kubernetes as a service, we want to expose Platform as a Service. So, you hit the nail on the head because effectively developers want kind of the same things that they see in the Public Cloud. I want you know, function as a service, I want lambda something like this. Well, that's a type of Platform as a Service. So, you're spot on. >> Yeah, Andrey, last question I have for you. You know, you talked about the maturity of the managed offerings there, something we've seen a lot this year is the companies that, How am I going to manage across, you know, various environments? There we saw, you know, Microsoft with Azure, or VMware with Honzu, what do you think of that? Is that something that interests you or anything else in the ecosystem that you still think needs to mature to help your business? >> Sure, sure, I mean, I think that the use cases they're trying to address are definitely near and dear to my heart. Because we are trying to be multi-cloud. And in order to be truly mature multi-cloud sort of company, we need to have sort of mature kind of multi-cloud control plane. That has kind of the deployment address, ACD pipeline address than it need to address security, not just day one but day two, a load and monitoring and all of you know, if I were just to have three different portals to look at, it is very complicated, you're going to miss things. I want one pane of glass, right. So, what this company is addressing is extremely important and I see a lot of value in it. Now from my point of view, in general, what we prefer if it was an open source project that we could contribute and we could collaborate on, we still want to pay money for the support and what not, we don't want to just be free riders, right? But if it's an open source product and we can be part of it, it's not just read-only open source, that is definitely something that I would be very much interested in participating. And majority of the developers that we have are very happy to participate in open source. I think you seen some of our contributors here. We have some people contributing to Kubeflow. There's many other projects, we have quite a bit of cube projects like the case engineering with powerfulseal. If somebody wants to check it out, we've got some really interesting things. >> Andrey, really appreciate you sharing what you and your engineering teams are doing. >> Thank you. >> Thank you for all the contributions back to the community. >> Yep. >> For Justin Warren, I'm Stu Miniman back with more of our three day wall to wall coverage here at KubeCon CloudNative Con. Thank you for watching theCube. (dramatic music)

Published Date : Nov 21 2019

SUMMARY :

brought to you by Red Hat, And one of the things we always love to do is really dig in You're a member of the CNCF as one of those end users there and, you know there's a lot interest in that. And as you said, you've got your on-premises environment, that we have, you know. and that we need to change the way A lot of people were scared and you know they were, And kind of removing some of that responsibility we've done all this work for you so you don't have and that is how we can scale. about your application portfolio. and how is that migration or transition? we look for kind of what about if you know, kind of a, almost like a multi-cloud strategy, you know, and the security of you know, CVE's, and things like that, Yeah, and it is a lot of additional work that they want to use it. I want you know, function as a service, There we saw, you know, Microsoft with Azure, and all of you know, Andrey, really appreciate you sharing what you Thank you for watching theCube.

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Brian Schwarz, Pure Storage & Charlie Boyle, NVIDIA | Pure Accelerate 2019


 

>> from Austin, Texas. It's Theo Cube, covering pure storage. Accelerate 2019. Brought to you by pure storage. >> Welcome to the Cube. The leader in live tech coverage covering up your accelerate 2019. Lisa Martin with Dave Ilan in Austin, Texas, this year. Pleased to welcome a couple of guests to the program. Please meet Charlie Boyle, VP and GM of DJ X Systems at N Video. Hey, Charlie, welcome back to the Cube, but in a long time ago and we have Brian Schwartz, VP of product management and development at your brain. Welcome. >> Thanks for having me. >> Here we are Day one of the event. Lots of News This morning here is just about to celebrate its 10th anniversary. A lot of innovation and 10 years. Nvidia partnerships. About two is two and 1/2 years old or so. Brian, let's start with you. Give us a little bit of an overview about where pure and and video are, and then let's dig into this news about the Aye aye data hub. >> Cool, it's It's been a good partnership for a couple of years now, and it really was born out of work with mutual customers. You know we brought out the flash blade product, obviously in video was in the market with DJ X is for a I, and we really started to see overlap in a bunch of initial deployments. And we really realized that there was a lot of wisdom to be gained off some of these early I deployments of capturing some of that knowledge and wisdom from those early practitioners and being able to share it with the with the wider community. So that's really kind of where the partnership was born going for a couple of years now, I've got a couple of chapters behind us and many more in the future. And obviously the eye data hub is the piece that we really talked about at this year's accelerate. >> Yeah, areas about been in the market for what? About a year and 1/2 or so Almost >> two years. >> Two years? All right, tell us a little bit about the adoption. What what customers were able to dio with this a ready infrastructure >> and point out the reason we started the partnership was our early customers that were buying dejected product from us. They were buying pure stored. Both leaders and high performance. And as they were trying to put them together, they're like, How should we do this? What's the optimal settings? They've been using storage for years. I was kind of new to them and they needed that recipe. So that's, you know, the early customer experiences turned into airy the solution, and, you know, the whole point of this to simplify. I sounds kind of scary to a lot of folks and the data scientists really just need to be productive. They don't care about infrastructure, but I t s to support this. So I t was very familiar with pure storage. They used them for years for high performance data and as they brought in the Nvidia Compute toe work with that, you know, having a solution that we both supported was super important to the I T practitioners because they knew it worked. They knew we both supported it. We stood behind it and they could get up and running in a matter of days or weeks versus 6 to 9 months if they built it >> themselves. >> You look at companies that you talk to customers. Let's let's narrow it down to those that have data scientists least one day to scientists and ask him where they are in their maturity model, if one is planning to was early threes, they got multiple use cases and four is their enterprise wide. How do you see the landscape? Are you seeing pretty aggressive adoption in those as I couched it, or is it still early? >> I mean so every customers in a different point. So there's definitely a lot of people that are still early, but we've seen a lot of production use cases. You know, everyone talks about self driving cars, but that's, you know, there's a lot behind that. But real world use cases say medicals got a ton? You know, we've got partner companies that you are looking at a reconstruction of MRI's and CT scans cutting the scan time down by 75%. You know, that's real patient outcome. You know, we've got industrial inspection, we're in Texas. People fly drones around and have a eye. Models that are built in their data center on the drone and the field operators get to re program the drones based on what they see and what is happening. Real time and re trains every night. So depending on the industry really depends on where people are in the maturity her. But you know, really, our message out to the enterprises are start now. You know, whether you've got one data scientist, you've got some community data scientists. There's no reason to wait on a because there's a use case that work somewhere in your inner. >> So so one of the key considerations to getting started. What would you say? >> So one thing I would say is, look any to your stages of maturity. Any good investment is done through some creation of business value, right? And an understanding of kind of what problem you're trying to solve and making sure it's compelling. Problem is an important one, and some industries air farther along. Like you know, one of the ones that most everybody's familiar with is the tech industry itself. Every recommendation engine you've probably ever seen on the Internet is backed by some form of a I behind it because they wanted to be super fast and, you know, customized to you as a user. So I think understanding the business value creation problem is is a really important step of it and many people go through an early stage of experimentation, data modeling really kind of, say, a prototyping stage before they go into a mass production use case. It's a very classic i t adoption curve. Just add a comment to the earlier kind of trend is it's a megatrend. Yes, not everybody is doing it in massive wide scale production today. There's some industries that are farther ahead. If you look forward over the next 15 to 20 years, there's a massive amount of Ai ai coming, and it's a It is a new form of computing, the GPU driven computing and the whole point about areas getting the ingredients right. Thio have this new set of infrastructure have storage network compute on the software stack all kind of package together to make it easier to adopt, to allow people to adopt it faster because some industries are far along and others are still in the earlier stages, >> right? So how do you help for those customers and industries that aren't self driving cards of the drones that you talked about where we use case, we all understand it and are excited about it. But for other customers in different industries. How do you help them even understand the A pipeline? And where did they start? I'm sure that varies very >> a lot. But, you know, the key point is starting a I project. You have a desired outcome from Not everything's gonna be successful, but you know Aye, aye. Projects aren't something that it's not a six month I t project or a big you know, C r m. Refresh it. Something that you could take One of our classes that we have, we do a lot of end user customer training are Deep Learning Institute. You can take 1/2 day class and actually do a deep learning project that day. And so a lot of it is understanding your data, you know, and that's where your and the data hub comes in, understanding the data that you have and then formulating a question like, What could I do if I knew this thing? That's all about a I and deep learning. It's coming up with insights that aren't natural. When you just stare at the data, how can the system understand what you want? And then what are the things that you didn't expect defined that A. I is showing you about your data, and that's really a lot of where the business value comes. And how do you know more about your customer? How do you help that customer better, eh? I can unlock things that you may not have pondered yourself. >> The other thing. I'm a huge fan of analogies when you're trying to describe a new concept of people. And there's a good analogy about Ai ai data pipelines that predates, Aye aye around data warehousing like there's been industry around, extract transformers load E T L Systems for a very long period of time. It's a very common thing for many, many people in the I T industry, and I do think there's when you think about a pipeline in a I pipeline. There's an analogy there, which you have data coming in ingress data. You're cleansing it, you're cleaning it. You're essentially trying to get some value out of it. How you do that in a eyes quite a bit different, cause it's GP use and you're looking, you know, for turning unstructured data into more structure date. It's a little different than data. Warehousing traditionally was running reports, but there's a big analogy, I think, to be used about a pipeline that is familiar to people as a way to understand the new concept. >> So that's good. I like the pipeline concept. One of the one of the counters to that would be that you know, when you think about e. T ells complicated process enterprise data warehouses that were cumbersome Do you feel like automation in the A I Pipeline? When we look back 10 years from now, we'll have maybe better things to say than we do about E D W A R e g l. >> And I think one of the things that we've seen, You know, obviously we've done a ton of work in traditional. Aye, aye, But we've also done a lot in accelerated machine learning because that's a little closer to your traditional Data analytics and one of the biggest kind of ah ha moments that I've seen customers in the past year or so. It's just how quickly, by using GPU computing, they can actually look at their data, do something useful with it, and then move on to the next thing so that rapid experimentation is all you know, what a I is about. It's not a eyes, not a one and done thing. Lots of people think Oh, I have to have a recommend er engine. And then I'm done. No, you have to keep retraining it day in and day out so that it gets better. And that's before you had accelerated. Aye, aye pipeline. Before you had accelerated data pipelines that we've been doing with cheap use. It just took too long so people didn't run those experiments. Now we're seeing people exploring Maur trying different things because when your experiment takes 10 minutes, two minutes versus two days or 10 days, you can try out your cycle time. Shorter businesses could doom or and sure, you're gonna discard a lot of results. But you're gonna find those hidden gems that weren't possible before because you just didn't have the time to do >> it. Isn't a key operational izing it as well? I mean again, one of the challenges with the analogy that you gave a needy W is fine reporting. You can operationalize it for reporting, and but the use cases weren't is rich robust, and I feel as though machine intelligence is I mean, you're not gonna help but run into it. It's gonna be part of your everyday life, your thoughts. >> It's definitely part of our everyday lives. When you talk about, you know, consumer applications of everything we all use every day just don't know it's it's, you know, the voice recognition system getting your answer right the first time. You know there's a huge investments in natural language speech right now to the point that you can ask your phone a question. It's going through searching the Web for you, getting the right answer, combining that answer, reading it back to you and giving you the Web page all in less than a second. You know, before you know that be like you talked to an I. V R system. Wait, then you go to an operator. Now people are getting such a better user experience out of a I back systems that, you know over the next few years, I think end users will start preferring to deal with those based systems rather than waiting on line for human, because it'll just get it right. It'll get you the answer you need and you're done. You save time. The company save time and you've got a better outcome. >> So there's definitely some barriers to adoption skills. Is one obvious one the other. And I wonder if Puritan video attack this problem. I'm sure you have, but I'd like some color on it. His traditional companies, which a lot of your customers, their data is in pockets. It's not at the core. You look at the aye aye leaders, you know, the Big Five data their data cos it's at the core. They're applying machine intelligence to that data. How has this modern storage that we heard about this morning affected that customers abilities to really put data at their core? >> You know, it's It's a great question, Dave and I think one of the real opportunities, particularly with Flash, is to consolidate data into a smaller number off larger kind of islands of data, because that's where you could really drive the insights. And historically, in a district in world, you would never try to consolidate your data because there was too many bad performance implications of trying to do that. So people had all these pockets, and even if you could, you probably wouldn't actually want to put the date on the same system at the same time. The difference with flashes as so much performance at the at the core of it at the foundation of it. So the concept of having a very large scale system, like 150 blade system we announced this morning is a way to put a lot of the year and be able to access it. And to Charlie's point, a lot of people they're doing constant experiment, experimentation and modeling of the data. You don't know that how the date is gonna be consumed and you need a very fast kind of wide platform to do that, Which is why it's been a good fit for us to work together >> now fall upon that. Dated by its very nature. However, Brian is distributed and we heard this morning is you're attacking that problem through in a P I framework that you don't care where it is. Cloud on Prem hybrid edge. At some point in time, your thoughts on that >> well, in again the data t be used for a I I wouldn't say it's gonna be every single piece of data inside an organization is gonna be put into the eye pipeline in a lot of cases, you could break it down again. Thio What is the problem? I'm trying to solve the business value and what is the type of data that's gonna be the best fit for it? There are a lot of common patterns for consumption in a I AA speech recognition image recognition places where you have a lot of unstructured data or it's unstructured to a computer. It's not unstructured to you. When you look at a picture, you see a lot of things in it that a computer can't see right, because you recognize what the patterns are and the whole point about a eyes. It's gonna help us get structure out of these unstructured data sets so the computer can recognize more things. You know, the speech and emotions that we as humans just take for granted. It's about having computers, being able to process and respond to that in a way that they're not really people doing today. >> Hot dog, not a hot dog. Silicon Valley >> Street light. Which one of these is not a street lights and prove you're not about to ask you about distributed environments. You know customers have so much choice for everything these days on Prem hosted SAS Public Cloud. What are some of the trends that you're seeing? I always thought that to really be able to extract a tremendous amount of value from data and to deliver a I from it you needed the cloud because you needed a massive volumes of data. Appears legacy of on print. What are some of the things that you're seeing there and how is and video you're coming together to help customers wherever this data is to really dry Valley business value from these workloads, >> I have to put comments and I'll turn over to Charlie. So one is we get asked this question a lot. Like where should I run my eye? The first thing I always tell people is, Where's your data? Gravity moving these days? That's a very large tens of terror by its hundreds of terabytes petabytes of data moving very large. That's the data is actually still ah, hard challenge today. So running your A II where your date is being generated is a good first principle. And for a lot of folks they still have a lot on premise data. That's where their systems are they're generating the systems, or it's a consolidation point from the edge or other other opportunities to run it there. So that's where your date is. Run your A I there. The second thing is about giving people flexibility. We've both made pretty big investments in the world of containerized software applications. Those things are things that can run on grammar in the cloud. So trying to use a consistent set of infrastructure and software and tooling that allows people to migrate and change over time, I think, is an important strategy not only for us but also for the end users that gives them flexibility. >> So, ideally, on Prem versus Cloud implementations shouldn't be. That shouldn't be different. Be great. It would be identical. But are they today? >> So at the lowest level, there's always technical differences, but at the layers that customers are using it, we run one software stack no matter where you're running. So if it's on one of our combined R E systems, whether it's in a cloud provider, it's the same in video software stack from our lowest end consumer of rage. He views, too. The big £350 dejected too you see back there? You know, we've got one software stack runs everywhere, And when the riders making you know, it's really Renee I where your data is And while a lot of people, if you are cloud native company, if you started that way, I'm gonna tell you to run in the cloud all day long. But most enterprises, they're some of their most valuable data is still sitting on premise. They've got decades of customer experience. They've got decades of product information that's all running in systems on Prem. And when you look at speech, speech is the biggest thing you know. They've got, you know, years of call center data that's all sitting in some offline record. What am I gonna do with that? That stuff's not in the cloud. And so you want to move the processing to that because it's impossible to move that data somewhere else and transform it because you're only gonna actually use a small fraction of that data to produce your model. But at the same time, you don't want to spend a year moving that data somewhere to process it back the truck up, put some DJ X is in front of it. And you're good to go. >> Someone's gonna beat you to finding those insides. Right? So there is no time. >> So you have another question. >> I have the last question. So you got >> so in video, you gotta be Switzerland in this game. So I'm not gonna ask you this question. But, Brian, I will ask you what? Why? You're different. I know you were first. He raced out. You got the press release out first. But now that you've been in the market for a while what up? Yours? Competitive differentiators. >> You know, there's there's really two out netted out for flash played on why we think it's a great fit for an A i N A. I use case. One is the flexibility of the performance. We call multi dimensional performance, small files, large files, meditated intensive workloads. Flash blade can do them all. It's a it's a ground up design. It's super flexible on performance. And but also more importantly, I would argue simplicity is a really hallmark of who we are. It's part of the modern date experience that we're talking about this morning. You can think about the systems. They are miniaturized supercomputers And yes, you could always build a supercomputer. People have been doing it for decades. Use Ph. D's to do it and, like most people, don't want to happen. People focused on that level of infrastructure, so we've tried to give incredible kind of capabilities in a really simple to consume platform. I joke with people. We have storage PhDs like literally people. Be cheese for storage so customers don't have to. >> Charlie, feel free to chime in on your favorite child if you want. I >> need a lot of it comes from our customers. That's how we first started with pure is our joint customers saying we need this stuff to work really fast. They're making a massive investment with us and compute. And so if you're gonna run those systems at 100% you need storage. The confusion, you know, pure is our first in there. There are longest partner in this space, and it's really our joint customers that put us together and, you know, to some extent, yes, we are Switzerland. You know, we love all of our partners, but, you know, we do incredible work with these guys all up and down the stack and that's the point to make it simple. If the customer has data we wanted to make be a simplest possible for them to run a ay, whether it's with my stuff with our cloud stuff, all of our partners, but having that deep level of integration and having some of the same shared beliefs to just make stuff simple so people can actually get value out of the data have I t get out of the way so Data scientists could just get their work done. That's what's really powerful about the partnership. >> And I imagine you know, we're out of time, but I imagine to be able to do this at the accelerated pace accelerated, I'm gonna say pun intended it wasn't but, um, cultural fed has to be pretty align. We know Piers culture is bold. Last question, Brian and we bring it home here. Talk to us about how the cultural cultures appearing and video are stars I lining to be able to enable how quickly you guys are developing together. >> Way mentioned the simplicity piece of it. The other piece that I think has been a really strong cultural fit between the companies. It's just the sheer desire to innovate and change the world to be a better place. You know, our hallmark. Our mission is to make the make the world a better place with data. And it really fits with the level of innovation that obviously the video does so like to Silicon Valley companies with wicked smart folks trying to make the world a better place, It's It's really been a good partnership. >> Echo that. That's just, you know, the rate of innovation in a I changes monthly. So if you're gonna be a good partner to your customers, you gotta change Justus fast. So our partnership has been great in that space. >> Awesome. Next time, we're out of time, But next time, come back, talk to a customer, really wanna understand it, gonna dig into some of the great things that they're extracting from you guys. So, Charlie Brian, thank you for joining David me on the Cube this afternoon. Thanks. Thanks. Thanks for David. Dante. I'm Lisa Martin. You're watching the Cube. Y'all from pure accelerate in Austin, Texas.

Published Date : Sep 17 2019

SUMMARY :

Brought to you by guests to the program. is just about to celebrate its 10th anniversary. And obviously the eye data hub is the What what customers were able to dio with So that's, you know, the early customer experiences turned into airy the solution, You look at companies that you talk to customers. You know, we've got partner companies that you are looking at So so one of the key considerations to getting started. Like you know, one of the ones that most everybody's familiar with is the tech of the drones that you talked about where we use case, we all understand it and are excited And how do you know more about your customer? and I do think there's when you think about a pipeline in a I pipeline. that you know, when you think about e. T ells complicated process enterprise data warehouses that were so that rapid experimentation is all you know, I mean again, one of the challenges with the analogy that you gave You know there's a huge investments in natural language speech right now to the point that you can ask You look at the aye aye leaders, you know, the Big Five data You don't know that how the date is gonna be consumed and you need a very fast However, Brian is distributed and we heard this morning a lot of cases, you could break it down again. Hot dog, not a hot dog. data and to deliver a I from it you needed the cloud because you needed a massive I have to put comments and I'll turn over to Charlie. But are they today? But at the same time, you don't want to spend a year Someone's gonna beat you to finding those insides. So you got So I'm not gonna ask you this question. And yes, you could always build a supercomputer. Charlie, feel free to chime in on your favorite child if you want. and it's really our joint customers that put us together and, you know, to some extent, yes, And I imagine you know, we're out of time, but I imagine to be able to do this at the accelerated pace accelerated, It's just the sheer desire to innovate and change the world That's just, you know, the rate of innovation in a I changes monthly. gonna dig into some of the great things that they're extracting from you guys.

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