Rob Groat, Smartronix & Anthony Vultaggio, Smartronix | AWS re:Invent 2020
>>from >>around the globe. It's the Cube with digital coverage of AWS reinvent 2020 sponsored by Intel AWS and our community partners. >>Hey, welcome back. You're ready, Jeffrey here with the Cube coming to you from our Palo Alto studios with our continuing coverage of aws reinvent 2020 the virtual event. We're excited to be back. We've been coming to reinvent for years and years and years, I think since 2013 1st years virtual But that's the way it is. And we're gonna jump into Cloud and government and D o d. And we're really excited to have our next guest. You know a lot about the topic. We have Robert Grote. He is the VP of technology and strategy from spark Tronics coming to us from Virginia. Great to see you, Robert. >>Great. Thank you. >>And joining him is Anthony Voltaggio, the CTO of Smartronix. Anthony. Good to see you as well. Thank you. Great. So let's jump into it. I think Rob, we had you on a couple of years ago. I I looked it up. It was early October 18 and you guys were getting a lot of success with cloud in government and I think it was before the Jedi and all that other stuff was going down. Two years is forever in cloud time. I wonder if you could just share a little bit about how the market has changed since I think it was February or March of 2018 to now late November 2020 in terms of cloud and government and Department of Defense. And you're highly regulated customers. >>Sure, I think one of the things that's changed is that security certainly used to be a headwind on bond. Now we're actually seeing it more of a tailwind where our customers, especially are heavily regulated, compliance driven customers in the public sector and the D. O. D are really looking at new ways of embracing the value of the cloud. So one of the things that has changed is that maybe two years ago, we were looking at How do we move digital estate from on premise into the cloud environment? We're now we're looking at. How do we actually achieve value in the cloud? How do we allow our customers to optimize their portfolio? How do they modernize their application footprint in a in a secure way and some of the things that we focused on, particularly smartronix, is how do we remove that friction that exists when a new kind of legacy customer really wants to transform the way that they deliver services. So we built, uh, capabilities that really allow them to more rapidly migrate their services into the cloud environment. We created and have an 80 0, now for a cloud assured manage services, which means that our customers who want to meet the rigorous security mandates now have that ability to utilize our services when they're deploying these services. And it really enables them to focus on the development of the modernization, you know, versus having to do the cumbersome components of security compliance and operation on def. You if you look at what we're trying to build and trying Thio intersect with where our customers we're going, they really want to get to that pace of innovation that the cloud provides. Um, you know, I think I've said this before to the Cube that the slope of disruption is correlated to the pace of innovation. And if you continue to build technical debt like our customers may have done in the past, they're gonna fall behind and it might be okay, um, for, you know, Blockbuster to fall behind the Netflix or for uber disrupted industry. But for our customers, there's national security consequences when they fall behind. So we've got to create a platform and a capability that enables them to innovate on, deliver very agile services rapidly. >>And then I wanna go. I wanna go to you because I think Robin, in your last interview, talked about your customers very secure, highly regulated, compliance driven environments. Right? And? And to be clear, you guys sell a lot to Department of Defense and all the various branches of the U. S. Military etcetera. You know, Anthony, a lot of talk of digital transformation on the commercial side and and people going right And then, of course, all the jokes and memes about Covic, you know, being the accelerator to that for >>your >>customers. The accelerators thio at modernization in the digital transformation are very different. It's not about necessarily the competitors down the street, but it's about some nasty competitors that want to cause this real harm. How how have they adopted? You know, kind of this this digital transformation and what's different in terms of accelerating it in your customer base. >>We're looking our defense customers and national security customers. Absolutely. The velocity and scale of cloud is becoming an enabler again. Looking at those information work was that they have looking at the nation state adversaries that we're facing right now. Information is information warfare. So if we're not ready to scale, innovate at much higher velocity than we have in the past, we're gonna become victim to those attacks. Methodologies that score matters of using so that the scale and power of the cloud as well is that tailwind of all these authorized services that are offered by Amazon that are already at the federal federal high and D o D. Impact. Those for higher, up to impact level six really, really enable them to go ahead and meet that mission. But mad and speed and agility. They need toe mash that for necessary, >>right? Well lets you just talked about impact level, and I want to dig into that for a little bit because in doing research on you guys and a lot of the solutions that customers you talk about, there's there's constant conversation about these impact levels Impact level for impact level five Impact Level six Again. It's highly regulated industry. You guys have a very, very high bar that you have to hit in your solutions. What does impact level mean and why is it important? And how are you basically working your way up the chart, which I assume is a much more impactful? Not not no pun intended, but much more significant solution delivery. >>So impact levels really have to do with information risk. So what is the level of information that that system is processing? So as you move up the impact levels, that information becomes more more critical to national security. So on impact Level four system may have to do with standard mission operations and Ministry of Task, etcetera, where when you go up the staff to impeccable five and even to impact level six or higher, you're really dealing with, let's say, in the d. O d, uh, perspective, the horror fighter eso. Now you're dealing with where that war fighters deployed the capabilities of the water fighter that they're leveraging To fight that battle against the adversary eso you have to put more and more rigorous controls around that information to ensure the adversaries can gain the tactical advantage over our war fighters. >>It's really interesting. You know how all these systems are really designed? Uh, toe work together. And as you said, kind of for that, that warfighter, if you you know, you you watch anything on defense, it's kind of the point into the stick, but there's a whole lot of support behind that behind that person at the very end to help them get the information to be successful in their job and support them. Um, etcetera. But I'm curious. Have you seen a change in attitude in terms of not only the data and the information in the systems as a support for the war fighter, but in fact, that data itself being a significant asset as well as a significant target, probably bigger and more valuable than an aircraft carrier or any other kind of traditional defense assets? >>Yeah, I would say we've definitely seen that change. Our our our customers air really looking at data and aggregate and when you're when you're building a cloud profile when you're building a portfolio systems, um, and it's all in a single type environment or an enclave where you can unlock the value of that data, the aggregate of all of those applications. The aggregate of that data has increased value, and that allows you to do a lot more things with it. Allows you to innovate a lot. Mawr toe. Learn more about that data on We're seeing our customers really looking at. How can they unlock that value? Whether it's looking at improving the supply chain, looking at data feeds that they're able to aggregate from commercial sources as well as sources that they're getting in a distributed fashion or whether it's just, you know, looking at, how can they improve the efficiency of of delivering services to the to the warfighter? Um, it really is about unlocking that value of data. So that's why it's also important that we have capabilities that protect that data. And then we provide more capabilities that allow our customers to be able to leverage as the C. S. P s as AWS innovates. Allow them to leverage these new capabilities much more rapidly than they could in the past, >>right? Well, and you talk about technical debt and you know there's kind of technical dead and There's application dead, and there's kind of application portfolio stuff that that you have right that may or may not work well, that's probably running and has been running for years. That doesn't necessarily all have to be modernized. You said Sometimes you know it's it's best to leave. Leave it as it lies. How are you helping people figure out? You know what, what to modernize, what to leave it as as it is. And then you know, or you know how much effort should really be spent on new on new applications and new development. You know, taking taking advantage of the latest because that's kind of a tricky portfolio strategy. And as you said, there's a whole lot of legacy stuff that's still running in those old data centers. >>You mentioned the key word there and that strategy. Our our customers are looking to us to help them evaluate their portfolio, determine what things that they should be doing next, the sequencing events and how they can unlock some of those values in the cloud. So, you know, one of the things that we talk about is that ability to even if you're taking stuff from a legacy environment and moving that estate into the cloud. There's certain things that you can do to opportunistically re factor and get value out of the cloud. You don't have to rewrite the application every time there's things that you can do to just re factor. Um, and one of those components is that when you look at cloud and you look at the a p I nature of the cloud, um, transparency is the gift of the cloud. And automation is how you get value out of that gift. And when when you look at how automation and transparency you're kind of tied together for our customers and you look at the fact that again everything's in a P I based, you know, with, you know, full non repudiation who made that call when they made that call? You've got an ability to create this autonomic response system, and this is This is a key part of application modernization, giving that customer the ability to rapidly respond to an event, create automation, create run books, use you know, advanced technologies like machine learning for anomaly detection, create, you know, security orchestration, all of those components when you could build that framework. Then your customers can even take some of their legacy assets and be able to utilize, you know, the high value of the cloud and respond to events much faster and in, um, or automated an autonomic manner. >>I love that transparency in automation. And I want to go back to you. Anthony, you've been doing this for a long time. Um, you didn't have these tools at your disposal before, and you didn't have necessarily the automation that you have before. And I think more importantly, you know, interesting thing that Rob you touched on on on your earlier interview a couple of years back, you know, kind of this scale learning something identified by by Bill Chamorro's I once in terms of calling it out where you learn something in one place and you can apply that learning, you know, across many, many places. And then the other piece. I want you to comment on its automation because, as we know, a lot of errors happen from silly things, fat fingers, bad copy paste, putting in a wrong config code. This that and the other. So, by adding mawr and Mawr automation and continuing to kind of remove potential little slip ups that can cause big big problems. It's a really different world that you've got in the tools that you have in your portfolio to offer these solutions up to your clients >>absolutely again, as we've learned MAWR Maura about these repeatable patterns that have happened across our different customers. That allows us to create that run book automation library that then allows our team and our capabilities scale across multiple workloads and kind of like Robert identified earlier. There's a lot of these cognitive services, and I'll take Amazon a specific example. Guard duty. It is a very innovative capability with M. L. A. I behind it that allow you to look at these access patterns and communication patterns of these application workloads and quickly identify threats. But the automation and road book and orchestration that you can build behind this then allows you to leverage that library to immediately respond to these events. When you see a threat and you see that pattern, your your ability to rapidly respond to that and mitigate that threat, Israel allows your business and information systems continue providing no the primary business use case and again in our GOP customer. National security system. Customers dividing to the warfighter complete their mission. >>Yeah, well, what a good and let you give. Give a plug for some of your processes and techniques. You have something that you call fast, um, to help people, you know, go through this decision process. And I think, as you said, Rob, you know, you gotta have some strategy before you start making some decisions. And also, this thing that we're seeing out there called the shift left. Um, what does that mean to you? What does it mean to your customers? Why is that important? Why should people know about it? Start with you, Rob. >>So what? We notice we've been doing cloud services, you know, since 2009, Really? One of the first eight of us public sector partners delivering the first capabilities to that market. And what we noticed is that ah, lot of organizations found it easy to move one or two workloads into the cloud. But they struggled in making a cloud, a true enterprise asset. So we took a step back and we created something that we call foundational agile strategic transformation. And that's fast. It's a It's a program that we developed that allows complex organizations. Security minded organizations understand What are all the foundational things that need to be in place to really treat cloud as an enterprise asset? And it covers much more than just the technical components. It covers the organizational components. It covers all the stakeholders around security. But one of the key things that we've changed in the past couple of years is how do we not only look at, you know, leveraging the cloud is an enterprise asset, But how do we allow them to accelerate how they can get the value out of the cloud, modernize their applications, create thes capabilities? And the shift left component of fast is providing as much capability all the way down to where the developer is, where you have maybe dead set cops when it used to be a developer on one side and operations on the other. Security is kind of a binding function. Now we're talking about how can we create more capability, right at the point of development? How can we shift that capability? And I think the role of the managed service provider is to enable that in an organization provide capability, provide operations capability but also help them in a You know, we use the term SRE quite a bit. Site reliability, engineering. How can we really help them continuously optimize their portfolio and build a set of capabilities and services? So when they're building new applications, they're not adding to their technical debt. >>That's great and so and so, so important. And it's just been so interesting. Toe watch again. A security specifically for Public Cloud in AWS has become from you know, what was potentially a concern and a headwind to now being a tailwind. And all you have to do is go to go to some of the the architectural keynotes my some of my favorites and see the scale in massive investments that they can put into infrastructure. And they can put into security that no single company, unless you have the biggest, biggest ones you know, can possibly invested to be able to leverage that opportunity. And obviously, Teresa Carlson and the Public Sector team have done a really good job and giving you guys the solutions that satisfy the very tight requirements that you're very important customers have. So it's really a great story and really enjoy learning mawr and continued success to you guys And, uh, and your teams and your importance, your customers and all the important stuff that they protect for us. Uh, eso thank you very much. All right. Thank you. All right, well, signing off. That's Robert and Anthony. I'm Jeff. You're watching the Cube. Ongoing coverage of aws reinvent 2020. Thanks for watching. See you next time. Thank you.
SUMMARY :
It's the Cube with digital coverage of AWS You're ready, Jeffrey here with the Cube coming to you from our Palo Alto studios with our continuing coverage Thank you. Good to see you as well. the development of the modernization, you know, versus having to do the cumbersome components of security you know, being the accelerator to that for It's not about necessarily the competitors down the street, but it's about some nasty competitors to scale, innovate at much higher velocity than we have in the past, we're gonna become victim to those attacks. You guys have a very, very high bar that you have to hit in your solutions. battle against the adversary eso you have to put more and more rigorous controls around that information And as you said, kind of for that, that warfighter, if you you know, and that allows you to do a lot more things with it. And then you know, or you know how much effort should really be spent on new on new applications and new development. You don't have to rewrite the application every time there's things that you can do to just re factor. and you didn't have necessarily the automation that you have before. A. I behind it that allow you to look at these access patterns and communication You have something that you call fast, um, to help people, you know, go through this decision process. all the way down to where the developer is, where you have maybe dead set cops when it used to be a developer Teresa Carlson and the Public Sector team have done a really good job and giving you guys the solutions that
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Lynn Martin, VMware | AWS re:Invent 2020 Public Sector Day
>>from around the globe. It's the Cube with digital coverage of AWS reinvent 2020 Special coverage sponsored by AWS Worldwide Public sector Welcome back to the cubes. Virtual coverage of eight of us Reinvent 2020 Virtual. This is the Cube virtual. I'm your host, John Ferrier. We are the Cube virtual. This year not only were in person but because of the pandemic. We're doing the remote interviews, doing the live coverage over the past couple weeks. We'll be covering it in depth. My next guest is Lynn Martin, vice president of government education. Health care for VM Ware Public Sector Thank you for coming on the Q. As part of the public sector day. Thanks for coming on. >>Thanks, John. It's my pleasure to be with you to that >>great to see last time you're on the Cube. We were in person and D. C is part of the Public Sector Summit, which is the reinvent for public sector is what I call it Theresa's big event. Teresa Carlson, who runs a U. S public sector. You guys a friend. You've been working together the partnership between VM where AWS has been so strong going back to 2016. I'll never forget. When I interviewed Pat and Andy, A lot of skeptics were like VM Ware E W s turned out to be great. Move at many levels. You're in the field for VM Ware driving the business. What's up? What's the update? >>So a couple exciting things. The partnership has been going great. Ah, lot of transformation work and co innovation between the two companies from the engineering side. And, as you mentioned, great a t the Pat Andy level on Ben. When you take it down to the field, support our government education, healthcare, customers. Great partnership with Theresa and her team. They've done a fabulous job, really, being at the forefront of the cloud transformation across those markets and our partnership together. No, it's pretty exciting. We have a lot of new product announced. It's coming out around our government. Go to market means jointly. So it's been a busy time with co vid and a lot of opportunity for both companies to really market differentiators for some of the challenges that are unique customers face >>when I want to ask you a little bit more on that piece because I know it's been interesting with the pandemic. You guys have had a nice overlay with 80. Invest with Teresa's organization obviously from it from a customer standpoint, Nice fit. Okay. Also, with the pandemic, we're seeing customers certainly doing more modern development. That's a big theme of reinvent also for VM World a few months ago as well. But the operator side of the I t piece is gonna be completely changed. I've been doing some reporting and stories around how not just the modern app site, but the I T portion operating these environments. It's hard in pant with the pandemic, so you start to see that operator meets software meets Cloud kind of world. Can you give your perspective of how that's impacted with the pandemic? Because it seems to have accelerated both i t operations in public sector and modern development of new APS and new surge. So, uh, interesting thoughts. I'd love to get your perspective. >>Yes. So I would say that when you kind of look back at the beginning of 2020 I don't think any of us envisioned quite what we were gonna be facing and what our customers, particularly in public and health care you know have faced. So we have customers jointly that are on the forefront of either providing civil services, national security, education to the students or commercial health care first responders right on the front line around patient care. And what I would say, the observation we had really early on in March was the acceleration of the digital transformation across all of those sectors. So lots of discussions have been taking place, and there were a lot of projects in place that would take a couple of years to probably implement. And I think what occurred with Covic is you really have to accelerate how you were gonna provide those civil services or patient care or education and parts of that digital transformation. I think we're taking for granted. So if you think of, like virtual desktop technology in the education space or, you know, SD when and network capability be of the cloud force for health care providers and things of that nature. So I think the portion played a bigger part in the country, responded to cove it in ensuring that we could do the things we needed to do virtually and quickly and out enabled, you know, speed to market and then infrastructure from companies like VM Ware teamed with an Amazon. We allow the acceleration for that journey. >>You know, the old expression. Necessity is the mother of all invention. Um, education and healthcare in particular really were impacted. They had a pressure points t do differently, things faster e education. We know what's going on there and health care with the pandemic. How how are you managing through this? Because, you know, you had a lot of business in flight prior before the pandemic. Now during and you've got maybe some visibility toe what growth looks like Post pandemic. You still got demand. So how are you managing it with from your perspective, your team? What's it like? How how are you as a leader dealing with this? But it's not like it's slowing down for you. It's increasing in >>demand. Yes, so are our segment was kind of on the forefront within bm where globally, um, we started working with different state, local governments and the federal government ahead of the close downs. You know, in one of the major large metropolitan cities, there were over a billion students that had to be able to be educated virtually and there were challenges around network capability, device capability, all kinds of things. So we've had a lot, a lot of activity and as a company. But you know, my segment, how to really work with corporate to kind of bend, how we do business business process rules as well, to be able to respond quickly and to be agile for our clients and provide different ways to support the needs of those customers. So then they could provide the kind of civil services that the country, you know, counts on them to dio. So I think from the internal perspective, in customer facing, we were able to flex, flex and move very quickly and then internally, within the organization as well. I would say, You know, February to June was almost a blur, were busy on weekend calls and things like that, dealing with all different kinds of situations and the organization as a whole. We were ableto flex and work remotely very quickly. I mean, we just used our own technology and literally upon the shutdown. The only difference is where you were working from, but all the tools, infrastructure and things we had were already in place. So anything from there and then as a leader, the third element, all out is kind of the human element. I think it's it's all an opportunity to connect our teams a little bit. Mawr. You know, you have to put more effort virtually more, all hands because more one on ones and kind of also adapt toe how they're dealing with the different personal things of educating their own Children and their family or caring with elders different types of situations as well. >>It's not business as usual, certainly, but it's, you know, challenging great leadership insight there. Thank you for sharing that. I wanna get back to the cloud impact I did. An interview is part of Amazon's Public Sector Awards program a few months ago or in late spring. Roughly, Um, there was a use case with the center and the Canada government, and the guy was kind of, uh, didn't wanna take sidewall Amazon. I'm not gonna be a spokesperson for Amazon. He ended up when the pandemic hit. He was so big fan of AWS and Cloud connectors example because he was skeptical, but he saw the benefit to speed can you give some examples of customers that you're working with that were getting immediate benefits from cloud in the pandemic. That literally made a big difference in what they did because you're seeing people highlight on, okay, just transmission. But people want to see examples. Can you share some examples where this is where cloud helped? It made a huge difference. And that's an example of what we're talking about here. >>Yes. So I would say, um, um example would be at M. D. Anderson Cancer Institute. Um, they had a need to really expand the connectivity off the facility to segregate patient care and ensure that patients that already, you know, had health issues were segregated from any other co vid patients. And very quickly we saw them scale and extend their data center in record time. I mean, things that traditionally would have taken years were done in months, you know, major accomplishments. In 30 days, a zai mentioned, you know, one of our large cities in the country had to really struggle with off 1.2 billion students in K through 12, many of which count on the school systems for, you know, their meals and things and how you deliver your virtual desktops in that environment. VMC on AWS for horizon is a great example that we saw across many state and local you know, entities in how they transform their education to those clients. Uh, and then the federal government. There's many examples, uh, you know, across some of the larger agencies as well, with BMC on AWS for both horizon and infrastructure as well. As you know, sometimes it wasn't one solution. They might have went a W s native for part vmc on AWS for part. And the combination of that really allows companies to come together in part to get things done very, very quickly. It's >>a great example of the VM Ware cloud on AWS success story. I think what's interesting and how I see you guys really doing well with Amazon. It will get to the partnership in a second. But I wanna call this out because you mentioned that earlier devices the network these air not usually associate with cloud usually clouds. You burst of the cloud clouds. Awesome. All these utility higher level services, Dev Ops Cloud native All goodness, But when you get down to what's going on the pandemic. It's the devices you're using. The desktops. It's the network working at home. How as much as that affected your team and your customers, Can you unpack that a little bit more? >>Yes. So what I would say on that is really when you look atyou out, you know the VMC on AWS offerings and you take it down to an example like the horizon platform horizon allows you with the V m c A W s power behind it to really present your virtual desktop on any device anywhere. And that allowed the education entities to be able to provide those curriculums to the students very quickly and, you know, not really have a big, disconnected downtime on how that was done. So I think you know, you're kind of taking cloud classic infrastructure that you reference and then layering in those unique use cases with the VMC on AWS offerings that then could be applied or telehealth. So you know, lots of examples across the health care industry with telehealth and deploying actually patient care via the M R solutions on BMC on aws is well, so it z really taking core. I t infrastructure layering on a software platform that then allows you to provide all those use cases, whether it be an NYPD or fire departments across the country or education entities or commercial patient care things of that nature as a second layer on top of that cloud infrastructure that you think of normally. >>Well, then I want to congratulate you and the team at VM. Where you guys doing? A great job. Like Teresa Carlson. You guys have a really good focus. Uh, you have a great understanding of how the public sector and commercial dynamics working with cybersecurity, going on all across there. And I just you guys there in space with them. You're doing stuff on the land and the ground station all across the public sector, and and they need faster solutions in the cloud. So congratulations. So I have to ask you, since we're here at reinvent, how is the relationship going? Um, where do you see it evolving? I'll see. We talked about the pressure of education, health care and other areas. I mean, case is gonna be re hall. That's gonna be a complete reinvention. Um, so a lot going on. What's supposed to give us the update. >>So I think that in general, you know the future off the public sector and healthcare space will never go backwards. And the acceleration that we've seen occur over 2020. You're gonna see that accelerate as we move forward. And I think the co innovation between Amazon and B M, where which are both innovative companies coming together to support those markets, I think we have more opportunity ahead of us then behind us. And I think when you look at just the great job Amazon has done in general, I was super excited to see Theresa pick up the health care sector. So we have a whole new space to work together on this year and really lots of exciting, innovative offerings to support both patient care and pharmaceuticals, life science and our payer community across the health care sector, as well as some of the work we've already been doing in the public sector. But given the dynamics in the future outlook of the industry, there's gonna require lots of innovation and different kinds of things to really partner together technically and, you know, aligning our go to market around primarily the customer needs. So I think what's very unique about our partnership in the public and healthcare space is we focus first on the customer needs and the mission of those customers and what they need to achieve. And both companies come to the table with, you know, incredible innovation around solutions to support that market. >>It's a great, great partnership, I gotta say, from a technology standpoint, after Raghu VM Ware when they did this, he's like It's a much deeper It's a real deal is not just the Barney deal is everyone kind of knows the old school, uh, phrases saying It's not really a deal. You guys have really integrated in the field on the customer activities. Strong final question for you You don't mind, um, here it reinvent. You know, people are remote. There's gonna be three weeks, a lot of live coverage. Cube Game day will be doing a lot of support and coverage. But for the audience watching this, what would you say is the most important story people should think about or, um, look at harder. I'm when it comes to cloud collision of public sector and what's gonna happen post pandemic because there's gonna be a new reality. There's gonna be growth strategies that will be in play. Some projects will be doubled down on some may not continue. What's your What's your advice to folks watching? What should they pay attention to this reinvent. >>So I think the number one thing is to really embrace the change going around you. And, you know, I think Amazon will be on the forefront of leading a lot of great innovation in that area. And it's really trying to be open minded about how you take advantage of the things that are coming out and be able to apply that into your infrastructure. So if you look across our customer base, you know there's lots of changes you mentioned. I don't think we'll ever go backwards. And those that will be able to move forward quicker are going to be the ones that embrace the change and really lead and drive that innovation within their organization in reinventing themselves through the kind of technology that a company like Amazon and beyond, where bring to the table >>great insight. Lynn And also there's a lot of great problems to solve and societal benefits a lot of need and you guys doing great work. Thanks for your leadership. And, uh, great conversation. Thank you. >>Thanks very much. >>Okay. Lynn Martin, head of vice president of Global public Sector Uh, government education Healthcare. Lynn Martin, the leader of VM Ware's public sector here in the Cube. I'm John Ferrier. Thanks for watching.
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Kim Majerus, AWS | AWS re:Invent 2020
>>from around the globe. It's the Cube with digital coverage of AWS reinvent 2020 sponsored by Intel and AWS. Yeah, okay. Welcome back to the cubes. Live coverage here. Reinvent 2020 for a W s amazing content happening here within across the industry on digital transformation and more, more important than ever in the public sector has been mawr impacted by anyone during the cove and pandemic. And we're here remotely with the Cube Virtual because of the pandemic. Got a great guest, Kim, a jurist. She's the leader on the U. S. Education, state and local government for a W s public sector Kim, great to see you. Thanks for coming on. Remotely, at least we get to have a remote interview. >>Well, thank you for taking the time. This is This is our world these days, so it's good to be able to connect. >>Well, thanks for coming on. We're doing some specialty programming around public sector, mainly because it's such an important area. Uh, Andy Jassy Esquina, which is for the best conference at large at reinvent talks broadly, but I think it highlights what's going on in your world and that is this facing the truth. Um, this digital transformation has been forced upon us. It's accelerated and it's get busy, busy building or get busy figuring out how it might unwind and mawr education virtual remote if we >>didn't >>have video conference, and this could have been a disaster even further, but certainly has impacted everybody in the government education. How is it impacting share with us? What's going on? >>You know, I think that difficult partisans. When we turned on the news early days there in Cove it it was clear that students weren't learning and citizens couldn't get in contact with their government to ask for support. Um, I would say it was that moment in time where the technical debt that whether your state, local or education, you had to quickly realized that you need to connect with your students and your citizens. But I take a look at how quickly they were able to turn across the US Many of them realized what usually took years, literally turned into innovating overnight to support students as well as those filing for on unemployment claims. And I think that's what we heard a lot of, and those were some of the opportunities that Amazon really took, uh, to our customers said, Hey, we can help you solve these problems with great services such as connect >>you know, Connect came up in the keynote multiple times, and he really spend time on that as a as a disruption slash enabler for value. Can you share how cloud has scaled up some of your customers? I know connects, been pretty prominent in the public sector for Covic support and really has changed in saves lives in many cases. Can you share an example of how it's worked out? >>Absolutely. I mean, Rhode Island is is a great example. They use Amazon connect. They helped the state literally address this massive surgeon of unemployment insurance applications due to Cova 19. But literally the call times and the vines were cut down in What they were able to do is answer the call, not just have it be on a fast busy or a disconnect. Whether it was Department of Labor at Rhode Island, whether it was the state of Kentucky or the state of West Virginia, all those authorities use had to deal with that surge, and they were able to do it successfully and literally, in some cases, overnight to support citizens. That's how quickly they were able to innovate and hit those call centers, Um, effectively. But it's not just about the call center, because keep in mind they would go into those call centers with connect. They were able to actually take those calls from home, and we saw that in education as well. Take a look at L. A unified school district. What they had to do to quickly transition from in person training to supporting these students remotely. They had to do it overnight, and they use connect their asses well, not only to support the students, the teachers or the staff, but they took that opportunity to really continue educating and continue serving. >>You know, one of the things I was talking anti about in my one on one interview before reinvent was necessity is the mother of all invention in these days, and I think that came from a quote from one of your customers, like interviewed when asked, You know how the innovation strategy come about, and that's what they said. They said we needed it really bad, and we had to move quickly and then Andy said in his keynote that everything is on full display right now, meaning that the pandemic is forced one and you can see who's winning and who's not based on where they are in the cloud journey. So have to ask you leaderships a big part of this. What is the trend that you're seeing within your world because, you know, government not known for moving fast. And this is a speed game at this point. Healthcare. A big part of that. You got education. Government. What's >>the >>leadership mindset on innovating right now? And can you share because, yeah, you got some easy, you know, examples. Now the point is, hey, way have connect with people were like productivity opportunity that's now the new normal. So even in life does come back. There's new new things that have been discovered. Is that resonating with your your customers? And can you share the leadership mindset? >>Absolutely. So make no mistake. It was never a question of if it was a question of when the pandemic clearly is accelerating it. But, you know, we've been working with over 6500 government agencies and collaborating with them to really focus on some of their mission critical, um called based services. So and this is the new normal. They recognize it. And it's the foundation that during the pandemic that it's been said to say, Hey, we're going to push and we're gonna push quicker because they were actually able to demonstrate that they could do it. I'll give you an example. It's It's a heartbreaking one from my perspective. Being a mom, um, l. A. County Department of Child and Family Services, They operated their analog child protection hotline. Now the numbers are are unfortunate and staggering. But when you took a look at the peak before the pandemic, the call center received as many as 21,000 reports of child abuse and neglect in a month. During those pick times, up to 100 staff members would log in and literally take 120 back to back calls per hour. Now, when you think about that legacy environment with Amazon connect, they were able to continue the service, continue the support to help these Children and available 24 7, and they were able to do it from their homes. So e mean it gives me chills, just thinking about three unfortunate situations. But they were able to quickly move and and continue to support. Yeah, >>and the thing to I want to just bring up also had a customer I interviewed from Canada. I think they were partner with a censure. They had unemployment checks, they couldn't get out, and entitlement things that were literally checks and connect stood up that in like, record time. He was convinced. He's like he was kind of Amazon fan, but he was kind of still out of Amazon. He was like, I'm convinced we're gonna use Amazon going forward. It was a tipping point for him. There's a lot of these tipping points going on right now. This has been a big theme of this reinvent so far. Yeah, cloud transition, two full cloud value. This is the new normal What? What what what can clients get when they have budget or trying to get budget when they say the benefit? The clouds are what? >>Well, I mean again, use another use case. I'll go back to another example in L. A county. So when you think about l. A county itself, um, I won't give you the exact numbers because I don't know him off the top, but approximately 10 million residents and employs over 100,000 staff again. Look at the cost savings that they saw. So, you know, technical data is a problem. Being able to invest is a challenge because of budgets, but they were able to save 60% in one year from there on prem environment and licensing costs. But the cost is one piece. If you could take 17% fewer calls and you're solving those challenges by using a i N M l. Through the technology of what they were gathering through those calls, it made a huge impact and improved their service to their citizens. So you know it. The cost savings air there. And there are so many examples that states air, recognizing that they need to move quicker because they could take advantage of those costs, especially with some of the budget challenges we're going to see across the U. S. >>And the machine learning examples are off the charts. So, Kim, I gotta ask, you going forward now in reinvent what's the big focus for you and your teams and your customers because you guys are very customer focused. You're working backers from the customers. We hear that on and on what is going on in your customer base? One of the priorities, >>um, priorities for us will always remain on the mission to which our customers are focusing on. If we think about education, the question is, how are they re imagining the the delivery and the success in this new world that we're dealing with? So we'll continue to work and innovate with our partners and with amazing All right, a text that are in our business take a look at blackboard, right? They were able to scale 50 times their normal capacity globally, literally within 24 hours they're looking at How do they continue to innovate to serve? We're gonna work with K through 12 through academic medical centers and research, because when you think about what we need is we need to find that vaccine we need to find the ability to treat and serve. We're focused on those missions with the states, the research and the education teams. >>It's been unusual year learning is changing remote learning, remote work, the workforce, the workplace, the workloads. They're all changing. Onda clouds a big part of it. Um, final question for you. What's the take away for reinvent this year means different. You mentioned some of those highlights. What's the big take away for your audience? >>I think for state local education is it's available. It's now, and they have to serve their students and citizens quit. Um, what they've been able to do in the cloud again? A zay said at the start of the interview. They can now do overnight within minutes and hours and and support their citizens. And they have to do it quickly. So, >>uh, coyote to coyote goodness for the state and local governments to >>absolutely it's going to continue. And I think the important part is focused on the opportunity of innovating and supporting the mission >>Can Great to see you. Thanks for the insight. Thanks for the update. Appreciate it. We'll be following it. A lot of great successes. You guys have been having the Cuban involved in a bunch of them and we'll continue to follow the transformation. Thanks for coming on. >>Thank you. Enjoy Sena. >>Okay. This is the Cube Virtual. I'm John for your host. Thanks for watching more coverage. Walter Wall reinvent 2020 Virtual. Thanks for watching. Yeah,
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It's the Cube with digital Well, thank you for taking the time. talks broadly, but I think it highlights what's going on in your world and that is this facing the truth. in the government education. to our customers said, Hey, we can help you solve these problems with great services such as connect I know connects, been pretty prominent in the public sector for Covic the teachers or the staff, but they took that opportunity to really continue is the mother of all invention in these days, and I think that came from a quote from one of your customers, Now the point is, hey, way have connect with people were like productivity And it's the foundation that during the pandemic that it's been said to say, and the thing to I want to just bring up also had a customer I interviewed from Canada. Look at the cost savings that they saw. And the machine learning examples are off the charts. the delivery and the success in this new world that we're dealing with? What's the big take away for your audience? And they have to do it quickly. on the opportunity of innovating and supporting the mission Thanks for the insight. Thank you. I'm John for your host.
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HPE Spotlight Segment v2
>>from around the globe. It's the Cube with digital coverage of HP Green Lake day made possible by Hewlett Packard Enterprise. Okay, we're not gonna dive right into some of the news and get into the Green Lake Announcement details. And with me to do that is Keith White is the senior vice president and general manager for Green Lake Cloud Services and Hewlett Packard Enterprise. Keith, thanks for your time. Great to see you. >>Hey, thanks so much for having me. I'm really excited to be here. >>You're welcome. And so listen, before we get into the hard news, can you give us an update on just Green Lake and the business? How's it going? >>You bet. No, it's fantastic. And thanks, you know, for the opportunity again. And hey, I hope everyone's at home staying safe and healthy. It's been a great year for HP Green Lake. There's a ton of momentum that we're seeing in the market place. Uh, we've booked over $4 billion of total contract value to date, and that's over 1000 customers worldwide, and frankly, it's worldwide. It's in 50 50 different countries, and this is a variety of solutions. Variety of workloads. So really just tons of momentum. But it's not just about accelerating the current momentum. It's really about listening to our customers, staying ahead of their demands, delivering more value to them and really executing on the HB Green Lake. Promise. >>Great. Thanks for that and really great detail. Congratulations on the progress, but I know you're not done. So let's let's get to the news. What do people need to know? >>Awesome. Yeah, you know, there's three things that we want to share with you today. So first is all about it's computing. So I could go into some details on that were actually delivering new industry work clothes, which I think will be exciting for a lot of the major industries that are out there. And then we're expanding RHP capabilities just to make things easier and more effective. So first off, you know, we're excited to announce today, um, acceleration of mainstream as adoption for high performance computing through HP Green Lake. And you know, in essence, what we're really excited about is this whole idea of it's a. It's a unique opportunity to write customers with the power of an agile, elastic paper use cloud experience with H. P s market. See systems. So pretty soon any enterprise will be able to tackle their most demanding compute and did intensive workloads, power, artificial intelligence and machine learning initiatives toe provide better business insights and outcomes and again providing things like faster time to incite and accelerated innovation. So today's news is really, really gonna help speed up deployment of HPC projects by 75% and reduced TCO by upto 40% for customers. >>That's awesome. Excited to learn more about the HPC piece, especially. So tell us what's really different about the news today From your perspective. >>No, that's that's a great thing. And the idea is to really help customers with their business outcomes, from building safer cars to improving their manufacturing lines with sustainable materials. Advancing discovery for drug treatment, especially in this time of co vid or making critical millisecond decisions for those finance markets. So you'll see a lot of benefits and a lot of differentiation for customers in a variety of different scenarios and industries. >>Yeah, so I wonder if you could talk a little bit mawr about specifically, you know exactly what's new. Can you unpack some of that for us? >>You bet. Well, what's key is that any enterprise will be able to run their modeling and simulation work clothes in a fully managed because we manage everything for them pre bundled. So we'll give folks this idea of small, medium and large H p e c h piece services to operate in any data center or in a cold a location. These were close air, almost impossible to move to the public cloud because the data so large or it needs to be close by for Leighton see issues. Oftentimes, people have concerns about I p protection or applications and how they run within that that local environment. So if customers are betting their business on this insight and analytics, which many of them are, they need business, critical performance and experts to help them with implementation and migration as well as they want to see resiliency. >>So is this a do it yourself model? In other words, you know the customers have toe manage it on their own. Or how are you helping there? >>No, it's a great question. So the fantastic thing about HP Green Lake is that we manage it all for the customer. And so, in essence, they don't have to worry about anything on the back end, we can flow that we manage capacity. We manage performance, we manage updates and all of those types of things. So we really make it. Make it super simple. And, you know, we're offering these bundled solutions featuring RHP Apollo systems that are purpose built for running things like modeling and simulation workloads. Um, and again, because it's it's Green Lake. And because it's cloud services, this provides itself. Service provides automation. And, you know, customers can actually, um, manage however they want to. We can do it all for them. They could do some on their own. It's really super easy, and it's really up to them on how they want to manage that system. >>What about analytics? You know, you had a lot of people want to dig deeper into the data. How are you supporting that? >>Yeah, Analytics is key. And so one of the best things about this HPC implementation is that we provide unopened platform so customers have the ability to leverage whatever tools they want to do for analytics. They can manage whatever systems they want. Want to pull data from so they really have a ton of flexibility. But the key is because it's HP Green Lake, and because it's HP es market leading HPC systems, they get the fastest they get the it all managed for them. They only pay for what they use, so they don't need to write a huge check for a large up front. And frankly, they get the best of all those worlds together in order to come up with things that matter to them, which is that true business outcome, True Analytics s so that they could make the decisions they need to run their business. >>Yeah, that's awesome. You guys clearly making some good progress here? Actually, I see it really is a game changer for the types of customers that you described. I mean, particularly those folks that you like. You said You think they can't move stuff into the cloud. They've got to stay on Prem. But they want that cloud experience. I mean, that's that's really exciting. We're gonna have you back in a few minutes to talk about the Green Lake Cloud services and in some of the new industry platforms that you see evolving >>awesome. Thanks so much. I look forward to it. >>Yeah, us too. So Okay, right now we're gonna check out the conversation that I had earlier with Pete Ungaro and Addison Snell on HPC. Let's watch welcome everybody to the spotlight session here green. Late day, We're gonna dig into high performance computing. Let me first bring in Pete Ungaro, Who's the GM for HPC and Mission Critical solutions, that Hewlett Packard Enterprise. And then we're gonna pivot Addison Snell, who is the CEO of research firm Intersect 3. 60. So, Pete, starting with you Welcome. And really a pleasure to have you here. I want to first start off by asking you what is the key trends that you see in the HPC and supercomputing space? And I really appreciate if you could talk about how customer consumption patterns are changing. >>Yeah, I appreciate that, David, and thanks for having me. You know, I think the biggest thing that we're seeing is just the massive growth of data. And as we get larger and larger data sets larger and larger models happen, and we're having more and more new ways to compute on that data. So new algorithms like A. I would be a great example of that. And as people are starting to see this, especially they're going through a digital transformations. You know, more and more people I believe can take advantage of HPC but maybe don't know how and don't know how to get started on DSO. They're looking for how to get going into this environment and many customers that are longtime HBC customers, you know, just consume it on their own data centers. They have that capability, but many don't and so they're looking at. How can I do this? Do I need to build up that capability myself? Do I go to the cloud? What about my data and where that resides. So there's a lot of things that are going into thinking through How do I start to take advantage of this new infrastructure? >>Excellent. I mean, we all know HPC workloads. You're talking about supporting research and discovery for some of the toughest and most complex problems, particularly those that affecting society. So I'm interested in your thoughts on how you see Green Lake helping in these endeavors specifically, >>Yeah, One of the most exciting things about HPC is just the impact that it has, you know, everywhere from, you know, building safer cars and airplanes. Thio looking at climate change, uh, to, you know, finding new vaccines for things like Covic that we're all dealing with right now. So one of the biggest things is how do we take advantage event and use that to, you know, benefit society overall. And as we think about implementing HPC, you know, how do we get started? And then how do we grow and scale as we get more and more capability? So that's the biggest things that we're seeing on that front. >>Yes. Okay, So just about a year ago, you guys launched the Green Lake Initiative and the whole, you know, complete focus on as a service. So I'm curious as to how the new Green Lake services the HPC services specifically as it relates to Greenlee. How do they fit in the H. P s overall high performance computing portfolio and the strategy? >>Yeah, great question. You know, Green Lake is a new consumption model for eso. It's a very exciting We keep our entire HPC portfolio that we have today, but extend it with Green Lake and offer customers you know, expanded consumption choices. So, you know, customers that potentially are dealing with the growth of their data or they're moving toe digital transformation applications they can use green light just easily scale up from workstations toe, you know, manage their system costs or operational costs, or or if they don't have staff to expand their environment. Green Light provides all of that in a manage infrastructure for them. So if they're going from like a pilot environment up into a production environment over time, Green Lake enables them to do that very simply and easily without having toe have all that internal infrastructure people, computer data centers, etcetera. Green Lake provides all that for them so they can have a turnkey solution for HBC. >>So a lot easier entry strategies. A key key word that you use. There was choice, though. So basically you're providing optionality. You're not necessarily forcing them into a particular model. Is that correct? >>Yeah, 100%. Dave. What we want to do is just expand the choices so customers can buy a new choir and use that technology to their advantage is whether they're large or small. Whether they're you know, a startup or Fortune 500 company, whether they have their own data centers or they wanna, you know, use a Coehlo facility whether they have their own staff or not, we want to just provide them the opportunity to take advantage of this leading edge resource. >>Very interesting, Pete. It really appreciate the perspective that you guys have bring into the market. I mean, it seems to me it's gonna really accelerate broader adoption of high performance computing, toe the masses, really giving them an easier entry point I want to bring in now. Addison Snell to the discussion. Addison. He's the CEO is, I said of Intersect 3 60 which, in my view, is the world's leading market research company focused on HPC. Addison, you've been following the space for a while. You're an expert. You've seen a lot of changes over the years. What do you see is the critical aspect in the market, specifically as it relates toward this as a service delivery that we were just discussing with Pete and I wonder if you could sort of work in their the benefits in terms of, in your view, how it's gonna affect HPC usage broadly. Yeah, Good morning, David. Thanks very much for having me, Pete. It's great to see you again. So we've been tracking ah lot of these utility computing models in high performance computing for years, particularly as most of the usage by revenue is actually by commercial endeavors. Using high performance computing for their R and D and engineering projects and the like. And cloud computing has been a major portion of that and has the highest growth rate in the market right now, where we're seeing this double digit growth that accounted for about $1.4 billion of the high performance computing industry last year. But the bigger trend on which makes Green like really interesting is that we saw an additional about a billion dollars worth of spending outside what was directly measured in the cloud portion of the market in in areas that we deemed to be cloud like, which were as a service types of contracts that were still utility computing. But they might be under a software as a service portion of the budget under software or some other managed services type of contract that the user wasn't reported directly is cloud, but it was certainly influenced by utility computing, and I think that's gonna be a really dominant portion of the market going forward. And when we look at growth rate and where the market's been evolving, so that's interesting. I mean, basically, you're saying this, you know, the utility model is not brand new. We've seen that for years. Cloud was obviously a catalyst that gave that a boost. What is new, you're saying is and I'll say it this way. I'd love to get your independent perspective on this is so The definition of cloud is expanding where it's you know, people always say it's not a place, it's an experience and I couldn't agree more. But I wonder if you could give us your independent perspective on that, both on the thoughts of what I just said. But also, how would you rate H. P. E s position in this market? Well, you're right, absolutely, that the definition of cloud is expanding, and that's a challenge when we run our surveys that we try to be pedantic in a sense and define exactly what we're talking about. And that's how we're able to measure both the direct usage of ah, typical public cloud, but also ah more flexible notion off as a service. Now you asked about H P E. In particular, And that's extremely relevant not only with Green Lake but with their broader presence in high performance computing. H P E is the number one provider of systems for high performance computing worldwide, and that's largely based on the breath of H. P s offerings, in addition to their performance in various segments. So picking up a lot of the commercial market with their HP apology and 10 plus, they hit a lot of big memory configurations with Superdome flex and scale up to some of the most powerful supercomputers in the world with the HP Cray X platforms that go into some of the leading national labs. Now, Green Light gives them an opportunity to offer this kind of flexibility to customers rather than committing all it wants to a particular purchase price. But if you want to do position those on a utility computing basis pay for them as a service without committing to ah, particular public cloud. I think that's an interesting role for Green Lake to play in the market. Yeah, it's interesting. I mean earlier this year, we celebrated Exa scale Day with support from HP, and it really is all about a community and an ecosystem is a lot of camaraderie going on in the space that you guys are deep into, Addison says. We could wrap. What should observers expect in this HPC market in this space over the next a few years? Yeah, that's a great question. What to expect because of 2020 has taught us anything. It's the hazards of forecasting where we think the market is going. When we put out a market forecast, we tend not to look at huge things like unexpected pandemics or wars. But it's relevant to the topic here because, as I said, we were already forecasting Cloud and as a service, models growing. Any time you get into uncertainty, where it becomes less easy to plan for where you want to be in two years, three years, five years, that model speaks well to things that are cloud or as a service to do very well, flexibly, and therefore, when we look at the market and plan out where we think it is in 2020 2021 anything that accelerates uncertainty actually is going. Thio increase the need for something like Green Lake or and as a service or cloud type of environment. So we're expecting those sorts of deployments to come in over and above where we were already previously expected them in 2020 2021. Because as a service deals well with uncertainty. And that's just the world we've been in recently. I think there's a great comments and in a really good framework. And we've seen this with the pandemic, the pace at which the technology industry in particular, of course, HP specifically have responded to support that your point about agility and flexibility being crucial. And I'll go back toe something earlier that Pete said around the data, the sooner we can get to the data to analyze things, whether it's compressing the time to a vaccine or pivoting our business is the better off we are. So I wanna thank Pete and Addison for your perspectives today. Really great stuff, guys. Thank you. >>Yeah, Thank you. >>Alright, keep it right there from, or great insights and content you're watching green leg day. Alright, Great discussion on HPC. Now we're gonna get into some of the new industry examples and some of the case studies and new platforms. Keith HP, Green Lake It's moving forward. That's clear. You're picking up momentum with customers, but can you give us some examples of platforms for industry use cases and some specifics around that? >>You know, you bet, and actually you'll hear more details from Arwa Qadoura she leads are green like the market efforts in just a little bit. But specifically, I want to highlight some examples where we provide cloud services to help solve some of the most demanding workloads on the planet. So, first off in financial services, for example, traditional banks are facing increased competition and evolving customer expectations they need to transform so that they can reduce risk, manage cop and provided differentiated customer experience. We'll talk about a platform for Splunk that does just that. Second, in health care institutions, they face the growing list of challenges, some due to the cove in 19 Pandemic and others. Years in the making, like our aging population and rise in chronic disease, is really driving up demands, and it's straining capital budgets. These global trance create a critical need for transformation. Thio improve that patient experience and their business outcomes. Another example is in manufacturing. They're facing many challenges in order to remain competitive, right, they need to be able to identify new revenue streams run more efficiently from an operation standpoint and scale. Their resource is so you'll hear more about how we're optimizing and delivery for manufacturing with S. A P Hana and always gonna highlight a little more detail on today's news how we're delivering supercomputing through HP Green Lake It's scale and finally, how we have a robust ecosystem of partners to help enterprises easily deploy these solutions. For example, I think today you're gonna be talking to Skip Bacon from Splunk. >>Yeah, absolutely. We sure are. And some really great examples there, especially a couple industries that that stood out. I mean, financial services and health care. They're ripe for transformation and maybe disruption if if they don't move fast enough. So Keith will be coming back to you a little later today to wrap things up. So So thank you. Now, now we're gonna take a look at how HP is partnering with Splunk and how Green Lake compliments, data rich workloads. Let's watch. We're not going to dig deeper into a data oriented workload. How HP Green Lake fits into this use case and with me, a Skip Bacon vice president, product management at Splunk Skip. Good to see >>you. Good to see you as well there. >>So let's talk a little bit about Splunk. I mean, you guys are a dominant player and security and analytics and you know, it's funny, Skip, I used to comment that during the big data, the rise of big data Splunk really never positioned themselves is this big data player, and you know all that hype. But But you became kind of the leader in big data without really, even, you know, promoting it. It just happened overnight, and you're really now rapidly moving toward a subscription model. You're making some strategic moves in the M and a front. Give us your perspective on what's happening at the company and why customers are so passionate about your software. >>Sure, a great, great set up, Dave. Thanks. So, yeah, let's start with the data that's underneath big data, right? I think I think it is usual. The industry sort of seasons on a term and never stops toe. Think about what it really means. Sure, one big part of big data is your transaction and stuff, right? The things that catch generated by all of your Oracle's USC Cheops that reflect how the business actually occurred. But a much bigger part is all of your digital artifacts, all of the machine generated data that tells you the whole story about what led up to the things that actually happened right within the systems within the interactions within those systems. That's where Splunk is focused. And I think what the market is the whole is really validating is that that machine generated data those digital artifacts are a tely least is important, if not more so, than the transactional artifacts to this whole digital transformation problem right there. Critical to showing I t. How to get better developing and deploying and operating software, how to get better securing these systems, and then how to take this real time view of what the business looks like as it's executing in the software right now. And hold that up to and inform the business and close that feedback loop, right? So what is it we want to do differently digitally in order to do different better on the transformation side of the house. So I think a lot of splints. General growth is proof of the value crop and the need here for sure, as we're seeing play out specifically in the domains of ICTs he operations Dev, ops, Cyber Security, right? As well as more broadly in that in that cloak closing the business loop Splunk spin on its hair and growing our footprint overall with our customers and across many new customers, we've been on its hair with moving parts of that footprints who and as a service offering and spawn cloud. But a lot of that overall growth is really fueled by just making it simpler. Quicker, faster, cheaper, easier toe operates Plunkett scale because the data is certainly not slowing down right. There's more and more and more of it every day, more late, their potential value locked up in it. So anything that we can do and that our partners conducive to improve the cost economics to prove the agility to improve the responsiveness of these systems is huge. That that customer value crop and that's where we get so excited about what's going on with green life >>Yeah, so that makes sense. I mean, the digital businesses, a data business. And that means putting data at the core. And Splunk is obviously you keep part of that. So, as I said earlier, spunk your leader in this space, what's the deal with your HP relationship? You touched on that? What should we know about your your partnership? And what's that solution with H h p E? What's that customer Sweet spot. >>Yep. Good. All good questions. So we've been working with HP for quite a while on on a number of different fronts. This Green lake peace is the most interesting and sort of the intersection of, you know, purist intersection of both of these threads of these factories, if you will. So we've been working to take our core data platform deployed on an enterprise operator for kubernetes. Stick that a top H P s green like which is really kubernetes is a service platform and go prove performance, scalability, agility, flexibility, cost economics, starting with some of slugs, biggest customers. And we've proven, you know, alot of those things In great measure, I think the opportunity you know, the ability to vertically scale Splunk in containers that taught beefy boxes and really streamline the automation, the orchestration, the operations, all of that yields what, in the words of one of our mutual customers, literally put it as This is a transformational platform for deploying and operating spot for us so hard at work on the engineering side, hard at work on the architectural referencing, sizing, you know, capacity planning sides, and then increasing really rolling up our sleeves and taking the stuff the market together. >>Yeah, I mean, we're seeing the just the idea of cloud. The definition of cloud expanding hybrid brings in on Prem. We talked about the edge and and I really We've seen Splunk rapidly transitioning its pricing model to a subscription, you know, platform, if you will. And of course, that's what Green Lakes all about. What makes Splunk a good fit for Green Lake and vice versa? What does it mean for customers? >>Sure, So a couple different parts, I think, make make this a perfect marriage. Splunk at its core, if you're using it well, you're using it in a very iterative discovery driven kind of follow you the path to value basis that makes it a little hard to plan the infrastructure and decides these things right. We really want customers to be focused on how to get more data in how to get more value out. And if you're doing it well, those things, they're going to go up and up and up over time. You don't wanna be constrained by size and capacity planning, procurement cycles for infrastructure. So the Green Lake model, you know, customers got already deployed systems already deployed, capacity available in and as the service basis, very fast, very agile. If they need a next traunch of capacity to bring in that next data set or run, that next set of analytics right it's available immediately is a service, not hey, we've got to kick off the procurement cycle for a whole bunch more hardware boxes. So that flexibility, that agility or key to the general pattern for using Splunk and again that ability to vertically scale stick multiple Splunk instances into containers and load more and more those up on these physical boxes right gives you great cost economics. You know, Splunk has a voracious appetite for data for doing analytics against that data less expensive, we can make that processing the better and the ability to really fully sweat, you know, sweat the assets fully utilize those assets. That kind of vertical scale is the other great element of the Green Lake solution. >>Yes. I mean, when you think about the value prop for for customers with Splunk and HP green, that gets a lot of what you would expect from what we used to talk about with the early days of cloud. Uh, that that flexibility, uh, it takes it away. A lot of the sort of mundane capacity planning you can shift. Resource is you talked about, you know, scale in a in a number of of use cases. So that's sort of another interesting angle, isn't it? >>Yeah. Faster. It's the classic text story. Faster, quicker, cheaper, easier, right? Just take in the whole whole new holy levels and hold the extremes with these technologies. >>What do you see? Is the differentiators with Splunk in HP, Maybe what's different from sort of the way we used to do things, but also sort of, you know, modern day competition. >>Yeah. Good. All good. All good questions. So I think the general attributes of splinter differentiated green Laker differentiated. I think when you put them together, you get this classic one plus one equals three story. So what? I hear from a lot of our target customers, big enterprises, big public sector customers. They can see the path to these benefits. They understand in theory how these different technologies would work together. But they're concerned about their own skills and abilities to go building. Run those and the rial beauty of Green Lake and Splunk is this. All comes sort of pre design, pre integrated right pre built HP is then they're providing these running containers as a service. So it's taking a lot of the skills and the concerns off the customers plate right, allowing them to fast board to, you know, cutting edge technology without any of the wrist. And then, most importantly, allowing customers to focus their very finite resource is their peoples their time, their money, their cycles on the things that are going to drive differentiated value back to the business. You know, let's face facts. Buying and provisioning Hardware is not a differentiating activity, running containers successfully, not differentiating running the core of Splunk. Not that differentiating. He can take all of those cycles and focus them instead on in the simple mechanics. How do we get more data in? Run more analytics on it and get more value out? Right then you're on the path to really delivering differentiated, you know, sustainable competitive basis type stuff back to the business, back to that digital transformation effort. So taking the skills out, taking the worries out, taking the concerns about new tech, out taking the procurement cycles, that improving scalability again quicker, faster, cheaper. Better for sure. >>It's kind of interesting when you when you look at the how the parlance has evolved from cloud and then you had Private Cloud. We talk a lot about hybrid, but I'm interested in your thoughts on why Splunk and HP Green Light green like now I mean, what's happening in the market that makes this the right place and in the right time, so to speak. >>Yeah, again, I put cloud right up there with big data is one of those really overloaded terms. Everything we keep keep redefining as we go if we define it. One way is as an experience instead of outcomes that customers looking for right, what does anyone of our mutual customers really want Well, they want capabilities that air quick to get up and running that air fast, to get the value that are aligned with how the price wise, with how they deliver value to the business and that they can quickly change right as the needs of the business and the operation shift. I think that's the outcome set that people are looking thio. Certainly the early days of cloud we thought were synonymous with public cloud. And hey, the way that you get those outcomes is you push things out. The public cloud providers, you know, what we saw is a lot of that motion in cases where there wasn't the best of alignment, right? You didn't get all those outcomes that you were hoping for. The cost savings weren't there or again. These big enterprises, these big organizations have a whole bunch of other work clothes that aren't necessarily public cloud amenable. But what they want is that same cloud experience. And this is where you see the evolution in the hybrid clouds and into private clouds. Yeah, any one of our customers is looking across the entirety of this landscape, things that are on Prem that they're probably gonna be on Prem forever. Things that they're moving into private cloud environments, things that they're moving into our growing or expanding or landing net new public cloud. They want those same outcomes, the same characteristics across all of that. That's a lot of Splunk value. Crop is a provider, right? Is we can go monitor and help you operate and developed and secure exactly all of that, no matter where it's located. Splunk on Green Lake is all about that stack, you know, working in that very cloud native way even where it made sense for customers to deploy and operate their own software. Even if this want, they're running over here themselves is hoping the modern, secure other work clothes that they put into their public cloud environments. >>Well, it Z another key proof point that we're seeing throughout the day here. Your software leader, you know, HP bring it together. It's ecosystem partners toe actually deliver tangible value. The customers skip. Great to hear your perspective today. Really appreciate you coming on the program. >>My pleasure. And thanks so much for having us take care. Stay well, >>Yeah, Cheers. You too. Okay, keep it right there. We're gonna go back to Keith now. Have him on a close out this segment of the program. You're watching HP Green Lake Day on the Cube. All right, We're So we're seeing some great examples of how Green Lake is supporting a lot of different industries. A lot of different workloads we just heard from Splunk really is part of the ecosystem. Really? A data heavy workload. And we're seeing the progress. HPC example Manufacturing. We talked about healthcare financial services, critical industries that are really driving towards the subscription model. So, Keith, thanks again for joining us. Is there anything else that we haven't hit that you feel are audience should should know about? >>Yeah, you bet. You know, we didn't cover some of the new capabilities that are really providing customers with the holistic experience to address their most demanding workloads with HP Green Lake. So first is our Green Lake managed security services. So this provides customers with an enterprise grade manage security solution that delivers lower costs and frees up a lot of their resource is the second is RHP advisory and Professional Services Group. So they help provide customers with tools and resource is to explore their needs for their digital transformation. Think about workshops and trials and proof of concepts and all of that implementation. Eso You get the strategy piece, you get the advisory piece, and then you get the implementation piece that's required to help them get started really quickly. And then third would be our H. P s moral software portfolio. So this provides customers with the ability to modernize their absent data unify, hybrid cloud and edge computing and operationalized artificial intelligence and machine learning and analytics. >>You know, I'm glad that you brought in the sort of machine intelligence piece in the machine learning because that's, ah, lot of times. That's the reason why people want to go to the cloud at the same time you bring in the security piece a lot of reasons why people want to keep things on Prem. And, of course, the use cases here. We're talking about it, really bringing that cloud experience that consumption model on Prem. I think it's critical critical for companies because they're expanding their notion of cloud computing really extending into hybrid and and the edge with that similar experience or substantially the same experience. So I think folks are gonna look at today's news as real progress. We're pushing you guys on some milestones and some proof points towards this vision is a critical juncture for organizations, especially those look, they're looking for comprehensive offerings to drive their digital transformations. Your thoughts keep >>Yeah, I know you. You know, we know as many as 70% of current and future APS and data are going to remain on Prem. They're gonna be in data centers, they're gonna be in Colo's, they're gonna be at the edge and, you know, really, for critical reasons. And so hybrid is key. As you mentioned, the number of times we wanna help customers transform their businesses and really drive business outcomes in this hybrid, multi cloud world with HP Green Lake and are targeted solutions. >>Excellent. Keith, Thanks again for coming on the program. Really appreciate your time. >>Always. Always. Thanks so much for having me and and take Take care of. Stay healthy, please. >>Alright. Keep it right there. Everybody, you're watching HP Green Lake day on the Cube
SUMMARY :
It's the Cube with digital coverage I'm really excited to be here. And so listen, before we get into the hard news, can you give us an update on just And thanks, you know, for the opportunity again. So let's let's get to the news. And you know, really different about the news today From your perspective. And the idea is to really help customers with Yeah, so I wonder if you could talk a little bit mawr about specifically, experts to help them with implementation and migration as well as they want to see resiliency. In other words, you know the customers have toe manage it on So the fantastic thing about HP Green Lake is that we manage it all for the You know, you had a lot of people want to dig deeper into the data. And so one of the best things about this HPC implementation is and in some of the new industry platforms that you see evolving I look forward to it. And really a pleasure to have you here. customers that are longtime HBC customers, you know, just consume it on their own for some of the toughest and most complex problems, particularly those that affecting society. that to, you know, benefit society overall. the new Green Lake services the HPC services specifically as it relates to Greenlee. today, but extend it with Green Lake and offer customers you know, A key key word that you use. Whether they're you know, a startup or Fortune 500 is a lot of camaraderie going on in the space that you guys are deep into, but can you give us some examples of platforms for industry use cases and some specifics You know, you bet, and actually you'll hear more details from Arwa Qadoura she leads are green like So Keith will be coming back to you a little later Good to see you as well there. I mean, you guys are a dominant player and security and analytics and you that tells you the whole story about what led up to the things that actually happened right within And that means putting data at the And we've proven, you know, alot of those things you know, platform, if you will. So the Green Lake model, you know, customers got already deployed systems A lot of the sort of mundane capacity planning you can shift. Just take in the whole whole new holy levels and hold the extremes with these different from sort of the way we used to do things, but also sort of, you know, modern day competition. of the skills and the concerns off the customers plate right, allowing them to fast board It's kind of interesting when you when you look at the how the parlance has evolved from cloud And hey, the way that you get those outcomes is Your software leader, you know, HP bring it together. And thanks so much for having us take care. hit that you feel are audience should should know about? Eso You get the strategy piece, you get the advisory piece, That's the reason why people want to go to the cloud at the same time you bring in the security they're gonna be at the edge and, you know, really, for critical reasons. Really appreciate your time. Thanks so much for having me and and take Take care of. Keep it right there.
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Sanjay Poonen, VMware & Matt Garman, Amazon | AWS re:Invent 2020
>>from around the globe. It's the Cube with digital coverage of AWS reinvent 2020 sponsored by Intel, AWS and our community partners. Everyone welcome back to the cubes coverage of a Davis reinvent 2020. It's a virtual conference this year. This is the Cube virtual. I'm John for your host. We're not in person this year. We're doing it remote because of the pandemic, but it's gonna be wall to wall coverage for three weeks. We've got you covered. And we got a great interview signature interview here with Two Cube alumni's Matt Garment, vice president of sales and marketing at AWS, formerly head of the C two and, of course, Sanjay Poon in CEO of VM Ware. Both distinguished guests and alumni of the Cube. Good to see you, Sanjay. Matt. Thanks for coming on. Uh, let's just jump into it. How are you guys doing? >>Great. Exciting. Excited for reinvent and, uh, excited for the conversation. So thanks for having us on. >>Yeah, I'm great to be here. We are allowed to be 6 ft away from each other, so I came in, but super excited about the partnership. Matt and I have been friends for several years on. You were so excited about another reinvent, the different circumstances doing all virtual. But it's a fantastic partnership. >>You know, I look forward to reinvent one of my most favorite times of the year, and it's also kind of stressful because it's backs up against Thanksgiving. And but, you know, you get through it, you have your turkey and you do the Friday and you guys probably Kino, perhaps, and all things going on and then you go to Vegas is a few celebration. We're not doing it this year. Three weeks eso There's gonna be a lot of big content in the first week, and we're gonna roll that out. We're gonna cover it, But it's gonna be a different celebrations so mad. I know you're in front center on this, Uh, just real quick. What are what do you expect people to be doing on the system? What's your expectations and how is this all going to play out? >>Yeah, you know, it's gonna be different, but I think we have Justus much exciting news as ever. And, you know, it's gonna be over a three week period. I think it actually gives people an opportunity to Seymour things. I think a lot of times we heard from, uh, from customers before was they love the excitement of being in Vegas, and we're not gonna be able to exactly replicate that, but But we have a lot of exciting things planned, and it'll enables customers to get two more sessions Seymour of the content and really see more of the exciting things that are coming out of AWS. And there's a lot s over the three weeks I encourage folks toe to dive in and really learn things is a This is the opportunity for customers to learn about the cloud and and some really cool things coming out. We're excited. >>Well, congratulations on all the business performs. I know that there's been a tailwind with the pandemic as people wanna go faster and smarter with cloud and on premise and Sanjay, you guys have a great results as well. Before I get into some of my point. Of course, I have a lot of I know we don't a lot of time, but I want to get a nup date on the relationship we covered in three years ago when, uh, Andy Jassy and team came down to San Francisco with Pat Gelsinger, Raghu, Sanjay. All this went down. There were skeptics. Relationship has proven to be quite strong and successful for both parties because you guys take a minute so you will start with you and talk about the relationship update. Where you guys at, What's the status? The relationship people want to know. >>Yeah, I think John, the relationship is going really well. Uh, it's rooted in first off, a clear understanding that there's value for customers. Um, this is the best of the public cloud in the private cloud in a hybrid cloud journey. And then, secondly, a deep engineering effort. This wasn't a Barney announcement. We both decided Matt in his previous role, was running a lot of the engineering efforts. Uh, we were really keen to make this a deep engineering effort, and often when we have our connected Cube ers, we're doing one little later this afternoon. I often can't tell when a Amazon personal speaking when a VM ware person speaking we're so connected both the engineering and then the go to market efforts. And I think after the two or three years that the the solution has had to just state and now we have many, many customers started to get real value. The go to market side of the operations really starting take off. So we're very excited about it. It is the preferred and the best offering. We think in the market, Um, and for Vienna, where customers. We message it as the best place for Vienna workload that's running on V sphere to move into Amazon. >>Matt, what's your take on the relationship update from your >>standpoint, I agree with Sanjay. I think it's been it's been fantastic. I think like you said, some folks were skeptical when we first announced it. But But, you know, we knew that there was something there and I think as we've gotten even deeper into this partnership, Onda figured out how we can continue Thio integrate more deeply both with on Prem and into the cloud. Our customers have really guided us and I think that's that's enabled us to further strengthen that partnership, and customers continue to get more excited when they see how easy it is to move and operate their VM where in their V sphere workloads inside of a W S on how it integrates well with the AWS environment, Um on they can still use all of the same functions and capabilities that they they built their business on the inside of the sphere. We're seeing bigger and bigger customers really just embrace us, and the partnerships only grown stronger. I think you know, Sanjay and I, we do joint sales calls together. I think that the business has really, really grown. It's been it's been a fantastic partnership. >>I was talking about that yesterday with being where in eight of us teams members as well. I want to get your thoughts on this cultural fit. Sanjay mentioned e think the engineering cultures air there. The also the corporate culture, both customer focused. Remember Andy Jassy told me, Hey, we're customer focused like you're making big. You make big, big statements Public Cloud and now he goes toe hybrid. He's very reactive to the customers and this is a cultural thing for me, was an VM where what are the customers saying to you now? What are you working backwards from this year? Because there's a lot to work backwards from. You got the pandemic. You got clear trends around at modernization automation under the covers, if you will. And you got VM Ware successful software running on their cloud on AWS. You got other customers. Matt, what's the big trends right now that are highlighted in your in your world? >>Yeah, it's a good question. And I think you know, it really does highlight the strength of this this hybrid model, I think, you know, pre pandemic. We had huge numbers of customers, obviously kind of looking at the cloud, but some of the largest enterprises in the world, in the more traditional enterprises, they really weren't doing a lot, you know, they were tipping their toes in, and some of the forward leaning enterprises were being really aggressive about getting into the cloud. But, you know, many people were just, you know, kind of hesitant or kind of telling, saying, Yes, we'll go learn about the cloud. I think as soon as the pandemic hit, we're really starting to see some of those more traditional enterprises realize it's a business imperative for them. Toe have ah, big cloud strategy and to move there quickly, and I I think our partnership with VM Ware and the VMC offering really is allowing many of these large enterprises to do that. And we see we see big traditional enterprise is really accelerating that move into the cloud. It gives them the business agility they need that allows them to operate their environment in uncertain world that allows them to operate remotely on DSO. We're seeing all of those trends, and I think I think we're going to continue to see the acceleration of our joint business. >>Sanjay, your thoughts. Virtualization has hit ah, whole nother level. It's not like server virtualization like it's cultural, it's societal. What's your take? >>Yeah, I think you know, virtualization is that fabric that connects the private cloud to the public cloud. It's the basis for a lot of the public cloud infrastructure. So when we listen to customers, I think the first kind of misconception we had to help them with was that it had to be choice between one or the other and being able to take Vienna Cloud, which was basically compute storage networking management and put that into the bare metal capabilities of AWS, an engineer deep into the stack and all the services that Matt and the engineering team were able to provide to us now allows that sort of application that sitting on premise to move like a house on wheels into a W s. And that's a beautiful experience we've even shown in in conferences, like a virtual reality moving of a workload, throwing a workload into a W s and a W s catches it. It's a good metaphor in a good way to think of those things that VM were like like the most playing the customers like like the emotional moves nicely. But then the other a misconception we had thio kind of illustrate to our customers was that you could once you were there, uh, let's take that metaphor. The house and wheels renovate the house with all the I think there's probably $200 services that Amazon AWS has. Um, all of a I data services be I I o t. Whatever. You have all the things that Andy and Matt kind of talk about in any of the reinvents. You get to participate and build on those services so it has. It's not like you take this there, and then it's sort of a dead end. You get to modernize your app after you migrated. So this migrate and modernize motion is something that we really start to reinforce with our customers, and it doesn't matter which one you do. First, you may modernize first and then migrate or migrate first and modernize. And in the modernized parts we've also made some significant investments and containers and Tan Xue. We could talk about that at this time and optimizing that for both the private cloud world and the public cloud world like Amazon. >>You know, Matt, this is something that we're talking about a lot this week. These few weeks with reinvent going on this everything is a service trend has a lot of things under it, like automation. Higher level services. One of the critics would say, Three years ago, when this announcement relationship between VM Ware enables came out was, Oh, Amazon's is going to steal all of their customers and VM we're screwed. Turns out that's not the case. You guys are both winning and rising. Tide floats all boats because VM Ware has an operator kind of market. People are operating their business with VM ware and they're adding higher level services with Cloud native, So it Xan overall win, so that was proven false. So clearly the new trend You guys are gaining a large enterprises that wanna go faster, have that existing operator kind of legacy stuff or pre conditions of the enterprise like VM ware. So how do you guide the technology teams and how do you look at this? Because this is where customers are like saying, Hey, I cannot operate my business house on wheels, modernize it in real time, come out a covert with the growth strategy and go faster your interview on all that. >>So I think you're exactly right. I think we see a lot of customers who see I don't want to necessarily lose what I have. I want to add on top of that, And so whether that's adding machine learning and kind of figuring out how they can take their data from various different data silos and put them into a large data lake and gets the machine learning insights on top of that, whether they want to do analytics, um, whether they want to d i o T. Whether they want to modernize two containers, I think there's there's a whole bunch of ways in which customers are looking at that. But you're absolutely right. It's not a I'm gonna go from a to B. It's I'm gonna take a and add B to it and, um, we see that's that's over and over again. I think what we've seen from customers doing it and, um and they're really taking advantage of that, right? And I think customers see all the announcements that we're making a reinvent over the next three weeks, and they wanna be able to take advantage of those things right? It's it's they want to be able to add that onto their production environment. They want to take a lot of the benefits they've gotten from their VM Ware environment, but also add some of these innovations from AWS. And I think that Z that really is what we focus on is what our engineering teams focus on. You know, we have joint engineering efforts to figure out how we can bridge that gap, right, so that they BMR environments can very easily reach into their A W s environment and take advantage of all the new services and offerings that we have there. So, um, that's that's exactly what our joint teams really pushed together. >>Sanjay, I wanna get your thoughts on this and we talk. Two years ago, we had a conversation with Cuba. I ask you since this is a great move for VM Ware because it simplifies the messaging and clears up the whole cloud strategy. And you had said something that I'm gonna bring this back today. You said it's not just simplifying the messaging to customers about what we're gonna do in the cloud. It's going to simplify their life is gonna make things easier. Have them set up for better bitterness. Goodness down the road. Can you take him in to explain what that what that goodness was? What came out of the simplicity of the messaging, the simplicity of solution? Where are we now? How does that all kind of Italian together? Can you take him in to explain that? >>Yeah, I think when the history books are written, John, um, this partnership will be one of the most seminal partnerships because from VM Ware's perspective, maybe a little from Amazon Let Matt talk about if you feel the same way. This is a headwind turning into a tailwind. I think that's sort of narrative that VM ware in Amazon were competing each others that maybe was the early story. In the early days of A W s Progress and VM, we're trying to build our own public cloud and then divesting that, uh, Mats, a Stanford grad. I'm a Harvard grad. So one day there'll be a case study. I think in both schools about how this partnership we have a strong partnership with deadlines, sometimes joke. That's a little bit of an arranged marriage we don't have. We didn't have much saying that because AMC Bardhyl so that's an important partnership. But this one we have to work hard to create. And I tell our customers, Del on AWS are top partners. And as you think about what we've been able to do here, the simplicity to the customer for you, as you describe this, is being able to really lower cost of ownership in any process, in terms of how they're building and migrating APs to be the best optimization of hardware, software and services. And the more you could make that better, simpler, cheaper through software and through the movement to the cloud. Um, I think customers benefit, and then you know, Of course, the innovation machine of both companies. Uh, Amazon's really building. I mean, every time I go to read and I'm just amazed at the Yeah, I think it's a near 200 services that they're building in all of these rich layers. All of those developers, services and, I don't know, two million customers. The whatever number of people that have it reinvent this year get to participate on top of all the applications and the virtualization infrastructure we built over the 20 years of our history. Uh eh. So I hope, you know, as we continue do this, this is all now, but customers success large and small customers being able to. And I'm very gratified to three years since we announced this that we're getting very good customer traction. And for us, that's gonna be a key focus to the reinvent, uh, presence we >>have at their show. It really just goes to show you when you built, when you invest in relationships up and down the spectrum from engineering Ah, product and executive. It kind of does pay off. Congratulations to you guys on that matter. I want to get your thoughts on where this kind of going because you're talking about the messaging from VM ware in the execution that comes behind it is the best, you know, Private public cloud hybrid cloud success. There's momentum there. What are the customers saying to you when you look at customer proof points? Um, what do you point to? Because you're now in charge of sales and marketing, you have to take now the installed base of Amazon Web services, which is you got the Debs and startups and, you know, cloud scale to large enterprises. Now you got the postcode growth. Go fast, cloud scale. You've got a huge customer base. You've got a target. These guys, you gotta bring this solution. What are they saying about the VM ware AWS success? Can you share some? Some >>days I'd be happy to, I think I mean, look, this this is what gets, uh, us excited. I know Sanjay gets just as excited about this. It's and it's really it's resonating across our customer base. You know, there's folks like S and P Global who's a large enterprise, right? They had, uh, they had a hardware procurement cycle. They were looking at them on front of implementation and they looked at a WSMV I'm wearing. They said, Look, we want to migrate. All of our applications want to migrate. Everything we have into the cloud, I think it was 150 critical financial applications that they seamlessly migrated with zero downtime Now all running on BMC in the cloud. Um, you look at governments, right? We have thing folks like the Scottish government on many government customers. We have folks that are like Penny Mac and regulated industries. Um, that really took critical parts of their application. Andi seamlessly migrated them to to A W S and BMC, and they looked at us. And when we talk to these customers, we really say, like, where is the best place for us to run these v sphere workloads? And, um and the great thing is we have a consistent message. We we know that it's the right that that aws nbn where's the best place to run those VCR workloads in the cloud? And so as we see enterprises as we see regulated industries as we see governments really looking to modernize and take advantage of the cloud, we're seeing them move whole swaths of their applications. And this is not just small parts. These are the critical really mission critical applications that they know that they need to get out flexibility on, and they want to get that agility. And so, um, you know, there's been a broad swath of customers like that that have really moved large large pieces of their application in date of us. So it's been fun to see. >>And John, if I might add to that what we've also sought to do is pick some of those great customers like the ones that Matt talked about and put them on stage. Uh, VM world. In previous, we had Freddie Mac and we had, you know, I h s market and these are good examples in the few that Matt talked about. So I'm super excited. I expect there'll be many more reinvent we did. Some also be in world. So we're getting these big customers to talk about this because then you get the 10 phenomenon. Everyone wants to come to this, tend to be able to participate in that momentum. The other thing I'm super excited about it started off as a US phenomenon. Just the U s customers, but I'm starting to see riel interest from European and a p J customers. Asia Pacific customers in countries Australia, Japan, U. K, France, Germany. So this becomes a global phenomenon where customers understand that this doesn't have to be just the U. S centric customers that are participating. And then that was, for me a very key objective because the early customers always gonna start in the Geo where, um, you know, there's the most resonance with the public cloud. But now we're starting to see this really take off in many parts of the world. >>Yeah, that's a great point at something we can talk about another conversation. Maybe we will bring you guys into some of our live check ins throughout the three weeks we're doing here. Reinvent. But this global regional approach Matt has been hugely successful. Um, we're on Amazon. We have Q breaches because by default, we're on top of Amazon. You're seeing companies build on top of Amazon. Look a snowflake. The largest I po in the history of Wall Street behind VM Ware. They run Amazon, right? And I will probably have other clouds to down the road. But the point is you guys are enabling this. >>Yeah, global. And it's it is one of the things that we hear from customers that they that they love about running in the cloud is that, you know, think about if you had Teoh, you know you mentioned snowflake. Imagine if your snowflake and you have to go build data centers everywhere. If you had to go roll out toe to Europe and then you have to build data centers in Germany and then you have to build data centers and the U. K. And then you had to go build data centers in Australia like that would be an enormous cost and complexity, and they probably wouldn't do it frankly, at their early stage, Um, you know, now they just they spin up another stack and their ableto serve their customers anywhere around the world. And we're seeing that from our VM or customers where, you know, they actually are spinning up brand new vmc clusters, uh, where they weren't able to do it before, where they either had toe operate from a single stack. Um, now they're able to say, you know what? I'd love to have Ah, vm or stack in Australia, and they're able to get that up and running quickly. And so I do think that this is actually enabling new business it z, enabling customers to think about. How do they put their computer environment close to where their end users are or where they need that computer environment to be sometime just close to end users? Sometimes it's for data residency requirements, but it really kind of enables customers to do that. Where think about in a cove in world, if you have to go launch a data center in a new country, you probably just I mean, maybe it wouldn't even be possible to do that way are today. And now it's just FBI calls. So >>I mean, your point about going slows in an option. The imperative we have, you know, even expression here inside silicon and on the Cube team. Is there a problem? Yes. Is it important? Yes. What are the consequences if you don't solve the problem? Can you quantify those consequences? And then you gotta look at solutions and look at the timing. So you got timing. You got cost. You got the consequences of not doing it. And speed all those things. No. No one's gonna roll out of data center in six months if they if they tried so again, Cloud. And I'm trying to come into play here. You gotta operate something. It's a hand in the glove, its's. I'm seeing the cream rise to the top with covert. You're seeing real examples of riel scale riel value problems that you solve that important that have consequences that can be quantified. I mean, it's simple. Is that >>you know, John, I was gonna say, in addition to this via McLeod on aws were also pretty, you know, prominent AWS customer for some of our services. So some of the services that we've seen accelerate through Covic Are these distributed workforce security capabilities? Eso we resume internally, that obviously runs on AWS. But then surrounding that with workspace one and carbon like to secure the laptop that goes home. Those services of us running A W. S two. So this is one of those places where we're grateful that we could run those cloud services because we're also just like Snowflake and Zoom and others. Many of the services that we build that our SAS type services run on Amazon, and that reinforces the partnership for us. Almost like a SAS customer. >>Well, gentlemen, really appreciate your insight. As always, a great conversation. We could go for another hour. You guys with leaders of your organizations, you're at the front lines as managing through the pandemic will have you guys come into our check ins throughout the three weeks now here during reinvent from or commentary. But I'd like to end this segment by sharing. In your opinion, what is the most important thing that the audience should pay attention to this year at Reinvent? I know there's a lot of things going on. It's three weeks, not four days. It's so it's longer, but still there's a lot of announcements, man, on your side vm where you got the moment and you got your announcements. What should customers pay attention to this reinvent Virtual 2020. >>So, do you wanna go first? >>No, man, it's your show. You go first. E >>I would encourage folks toe Really think about and plan the three weeks out. This this is the opportunity to really dive in and learn. Right? Reinvent is as as many of you know, this This is just a different type of conference. It's not American Conference. This is a learning conference, and and even virtually that doesn't change. And so I encourage. Look across the broad swath of things that we're doing. Learn about machine learning and what we're doing in that space. Learn about the new compute capabilities or container capabilities. Learn about you know what, what is most relevant to your business if you're looking about. Hey, I have an on premise data center, and I'm looking about how I extend into the cloud. There's a lot of new capabilities around BMC and AWS that makes sense, but there's also a lot of cool announcements around just other services. Um, that could be interesting. We have a ton of customers. They're giving talks. And learning from other customers is often the best way to really understand how you can get the most value out of the cloud. And so I encourage folks toe really kind of block that time. I think it's easy when your remote to get distracted by, you know, watching Netflix or answering emails or things like that. But this is this is a great opportunity to block that schedule. Find the time that you have to really spend time and dive into the sessions because we have a ton of great content on a lot of really cool launches coming up. >>Yeah, I'm just very quickly. I would like one of things I love about Amazon's culture and were similar. VM Ware is that sort of growth mindset. Learn it all and I'm looking forward myself personally to going to reinvent university. This is three weeks of learning, uh, listening to many of those those things. I learned a ton and I've tried to have my own sort of mindset of have being a learn it all as opposed to know it. Also these air incredible sessions and I would also reinforce what Matt said which is going find pure customers of yours that are in your same vertical. We're seeing enormous success in the key verticals Vienna plays in which itself called financial services public sector healthcare manufacturing, CPG retail. I mean, whatever it is so and many of those customers will be, uh, you know, doing virtual talks or we have case studies of use cases because often these sort of birds of a feather allow you to then plan your migration of modernization journey in a similar >>fashion, Matt Sanjay, always great to get the leaders of the two biggest companies in our world A, W s and VM where to share their perspectives. Uh, this year is gonna be different. I'm looking forward to, you know, really kinda stepping up and leaning into the virtual because, you know, we're gonna do three weeks of cube coverage. We have, like, special coverage days, Tuesday, Wednesday, Thursday for each of the three weeks that we're in. And we're gonna try to make this fun as possible. Keep everyone engaged on tryto navigate, help people navigate through the virtual world. So looking forward to having you guys back on and and sharing. Thanks for coming. I appreciate it. Thank you very much. Okay, this is the cubes. Virtual coverage of virtual reinvent 2020. I'm John for your host. Stay with us. Silicon angle dot com. The cube will be checking in with our live coverage in and out of the sessions and stay with us for more wall to wall coverage. Thanks for watching. Yeah,
SUMMARY :
It's the Cube with digital coverage So thanks for having us on. We are allowed to be 6 ft away from each other, And but, you know, you get through it, you have your turkey and you do the Friday and you guys Yeah, you know, it's gonna be different, but I think we have Justus much exciting news as go faster and smarter with cloud and on premise and Sanjay, you guys have a great results as well. both the engineering and then the go to market efforts. I think you know, Sanjay and I, And you got VM Ware successful software running on their cloud on AWS. And I think you know, it really does highlight the strength of this this hybrid What's your take? kind of illustrate to our customers was that you could once you were there, uh, So how do you guide the technology teams and how do you look at this? advantage of all the new services and offerings that we have there. I ask you since this is a great move for VM And the more you could make that better, What are the customers saying to you when you look at customer proof points? And so, um, you know, there's been a broad swath of customers like that that have because the early customers always gonna start in the Geo where, um, you know, there's the most resonance with the public But the point is you guys are enabling this. love about running in the cloud is that, you know, think about if you had Teoh, you know you mentioned snowflake. I'm seeing the cream rise to the top with Many of the services that we build that our SAS type services run on Amazon, through the pandemic will have you guys come into our check ins throughout the three weeks now here during No, man, it's your show. And learning from other customers is often the best way to really understand how you can get of those customers will be, uh, you know, doing virtual talks or we have case studies of use cases So looking forward to having you guys back on and and sharing.
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Talend Drives Data Health for Business Decisions
>>with me are and Crystal Graham, a k a a C. She's the C R O of talent, and Chris Degnan is the C R. O of Snowflake. We have to go to market heavies on this section, folks. Welcome to the Cube. >>Thank you. >>Thanks for having us. >>That's our pleasure. And so let's let's talk about digital transformation, right? Everybody loves to talk about it. It zone overused term. I know, but what does it mean? Let's talk about the vision of the data cloud for snowflake and digital transformation. A. C. We've been hearing a lot about digital transformation over the past few years. It means a lot of things to a lot of people. What are you hearing from customers? How are they thinking about when I come, sometimes called DX and what's important to them? Maybe address some of the challenges even that they're facing >>Dave. That's a great question to our customers. Digital transformation literally means staying in business or not. Um, it's that simple. Um, the reality is most agree on the opportunity to modernize data management infrastructure that they need to do that to create the speed and efficiency and cost savings that digital transformation promises. But but now it's beyond that. What's become front and center for our customers is the need for trusted data, supported by an agile infrastructure that and allow a company to pivot operations as they need. Um, let me give you an example of that. One of our customers, a medical device company, was on their digital journey when Cove it hit. They started last year in 2019, and as the pandemic hit at the earlier part of this year, they really needed to take a closer look at their supply chain. On went through an entire supply chain optimization, having been completely disrupted in the you think about the logistics, the transportation, the location of where they needed to get parts, all those things when they were actually facing a need to increase production by about 20 times. In order to meet the demand on DSO, you can imagine what that required them to do and how reliant they were on clean, compliant, accurate data that they could use to make extremely critical decisions for their business. And in that situation, not just for their business but decisions. That would be the about saving lives, so the stakes have gotten a lot higher, and that's that's just one industry. It's it's really across all industries. So when you think about that, really, when you talk to any of our customers, digital transformation is really mean. It really means now having the confidence in data to support the business at critical times with accurate, trusted information. >>Chris, I've always said a key part of digital transformation is really putting data at the core of everything you know, Not not the manufacturing plant, that the core in the data around it, but putting data at the center. It seems like that's what Snowflake is bringing to the table. Can you comment? >>Yeah. I mean, I think if if I look across what's happening and especially a Z A. C said, you know, through co vid is customers are bringing more and more data sets. They wanna make smarter business decisions based on data making, data driven decisions. And we're seeing acceleration of of data moving to the cloud because they're just in abundance of data. And it's challenging to actually manage that data on premise and and as we see those those customers move those large data sets. Think what A C said is spot on is that customers don't just want to have their data in the cloud. But they actually want to understand what the data is, understand, who has access to that data, making sure that they're actually making smart business decisions based on that data. And I think that's where the partnership between both talent and stuff like are really tremendous, where you know we're helping our customers bring their data assets to to the cloud, really landing it and allowing them to do multiple, different types of workloads on top of this data cloud platform and snowflake. And then I think again what talent is bringing to the table is really helping the customer make sure that they trust the data that they're actually seeing. And I think that's a really important aspect of digital transformation today. >>Awesome and I want to get into the partnership. But I don't wanna leave the pandemic just yet. A c. I want to ask you how it's affected customer priorities and timelines with regard to modernizing their data operations and what I mean to that they think about the end and life cycle of going from raw data insights and how they're approaching those life cycles. Data quality is a key part of, you know, a good data quality. You're gonna I mean, obviously you want to reiterate, and you wanna move fast. But if if it's garbage out, then you got to start all over again. So what are you seeing in terms of the effect of the pandemic and the urgency of modernizing those data operations? >>Yeah, but like Chris just said it accelerated things for those companies that hadn't quite started their digital journey. Maybe it was something that they had budgeted for but hadn't quite resourced completely many of them. This is what it took to to really get them off the dying from that perspective, because there was no longer the the opportunity to wait. They needed to go and take care of this really critical component within their business. So, um, you know what? What Covic, I think, has taught companies have taught all of us is how vulnerable even the largest. Um, you know, companies on most robust enterprises could be those companies that had already begun Their digital transformation, maybe even years ago, had already started that process and we're in a better. We're in a great position in their journey. They fared a lot better and we're able to be agile. Were able Thio in a shift. Priorities were able to go after what they needed to do toe to run their businesses better and be able to do so with riel clarity and confidence. And I think that's really the second piece of it is, um or the last six months people's lives have really depended on the data people's lives that have really dependent on uncertainty. The pandemic has highlighted the importance of reliable and trustworthy information, not just the proliferation of data. And as Chris mentioned this data being available, it's really about making sure that you can use that data as an asset Ondas and that the greatest weapon we all have, really there is the information and good information to make a great business decisions. >>Of course, Chris, the other thing we've seen is the acceleration toe to the cloud, which is obviously you're born in the cloud. It's been a real tailwind. What are you seeing in that regard from your I was gonna say in the field, but from your zoom >>advantage. Yeah, well, I think you know, a C talked about supply chain, um, analytics in in her previous example. And I think one of the things that that we did is we hosted a data set. The covert data set over 19 data set within snowflakes, data marketplace. And we saw customers that were, you know, initially hesitant to move to the cloud really accelerate there. They're used to just snowflake in the cloud with this cove Cove. A data set on Ben. We had other customers that are, you know, in the retail space, for example, and use the cova data set to do supply chain analytics and and and accelerated. You know, it helped them make smarter business decisions on that. So So I'd say that you know, Cove, it has, you know, made customers that maybe we're may be hesitant to to start their journey in the cloud, move faster. And I've seen that, you know, really go at a blistering pace right now. >>You know, you just talked about, you know, value because it's all about value. But the old days of data quality in the early days of Chief Data, Officer all the focus was on risk avoidance. How do I get rid of data? How long do I have to keep it? And that has flipped dramatically. You know, sometime during the last decade, >>you can't get away too much from the need for quality data and and govern data. I think that's the first step. You can't really get to, um, you know, to trust the data without those components. And but to your point, the chief Data officers role, I would say, has changed pretty significantly. And in the round tables that I've participated in over the last, you know, several months. It's certainly a topic that they bring to the table that they'd like Thio chat with their peers about in terms of how they're navigating through the balance, that they still need toe to manage to the quality they still need to manage to the governance they still need. Thio ensure that that they're delivering that trusted information to the business. But now, on the flip side as well, they're being relied upon to bring new insights. And that's on bit's, um, really requiring them to work more cross functionally than they may have needed to in the past where that's been become a big part of their job is being that evangelist for data the evangelist. For that, those insights and being able to bring in new ideas for how the business can operate and identified, you know, not just not just operational efficiencies, but revenue opportunities, ways that they can shift. All you need to do is take a look at, for example, retail. You know, retail was heavily impacted by the pandemic this year on git shows how easily an industry could be could be just kind of thrown off its course simply by by a just a significant change like that. Andi need to be able to to adjust. And this is where, um when I've talked to some of the CEOs of the retail customers that we work with, they've had to really take a deep look at how they can leverage their the data at their fingertips to identify new in different ways in which they can respond to customer demands. So it's a it's a whole different dynamic. For sure, I it doesn't mean that that you walk away from the other and the original part of the role of the or the areas in which they were maybe more defined a few years ago when the role of the chief data officer became very popular. I do believe it's more of a balance at this point and really being able to deliver great value to the organization with the insights that they could bring >>well, is he stayed on that for a second. So you have this concept of data health, and I guess what kind of getting tad is that In the early days of Big Data Hadoop, it was just a lot of rogue efforts going on. People realize, Wow, there's no governance And what what seems like what snowflake and talent are trying to do is to make that the business doesn't have to worry about it. Build, build that in, don't bolt it on. But what's what's this notion of data health that you talk about? >>Companies can measure and do measure just about everything, every aspect of their business health. Um, except what's interesting is they don't have a great way to measure the health of their data, and this is an asset that they truly rely on. Their future depends on is that health of their data. And so if we take a little bit of a step back, maybe let's take a look at an example of a customer experiences to kind of make a little bit of a delineation between the differences of data, data, quality, data trust in what data health truly is. We work with a lot of health, a lot of hotel chains. And like all companies today, hotels collect a ton of information. There's mountains of information, private information about their customers through the loyalty clubs and all the information that they collect from there, the front desk, the systems that store their data. You can start to imagine the amount of information that a hotel chain has about an individual, and frequently that information has, you know, errors in it, such as duplicate entries, you know. Is it a Seagram, or is it in Chris Telegram? Same person, Slightly different, depending on how I might have looked or how I might have checked in at the time. And sometimes the data is also mismanaged, where because it's in so many different locations, it could be accessed by the wrong person of someone that wasn't necessarily intended to have that kind of visibility. And so these are examples of when you look at something like that. Now you're starting to get into, you know, privacy regulations and other kinds of things that could be really impactful to a business if data is in the wrong hands or the wrong data is in the wrong hands. So, you know, in a world of misinformation and mistrust, which is around us every single day, um, talent has really invented a way for businesses to verify the veracity, the accuracy of their data. And that's where data health really comes in Is being able to use a trust score to measure the data health on. That's what we have recently introduced is this concept of the trust score, something that can actually provide and measure, um, at the accuracy and the health of the data all the way down to an individual report. We believe that that that truly, you know, provides the explainable trust issue resolution, the kinds of things that companies are looking for in that next stage of overall data management. >>Thank you, Chris. Bring us home. So, one of the key aspects of what snowflake is doing is building out the ecosystem is very, very important. Really talk about how how you guys we're partnering and adding value in particular things that you're seeing customers do today within the ecosystem or with the help of the ecosystem and stuff like that they weren't able to do previously. >>Yeah. I mean, I think you know a C mentioned it. You mentioned it. You know, we spent I spent a lot of my zoom days talking Thio, chief data officers and as I'm talking to the chief data officers that they are so concerned their responsibility on making sure that the business users air getting accurate data so that they view that as data governance is one aspect of it. But the other aspect is the circumference of the data of where it sits and who has access to that data and making sure it's super secure. And I think you know, snowflake is a tremendous landing spot being a data warehouse or data cloud data platform as a service, you know, we take care of all the, you know, securing that data. And I think where talent really helps our customer base is helps them exactly What what is he talked about is making sure that you know myself as a business users someone like myself who's looking at data all the time, trying to make decisions on how many sales people I wanna hire house my forecast coming. You know, how's the how's the product working all that stuff? I need to make sure that I'm actually looking at at good data. And I think the combination of all sitting in a single repository like snowflake and then layering it on top or laying a tool like talent on top of it, where I can actually say, Yeah, that is good data. It helps me make smarter decisions faster. And ultimately, I think that's really where the ecosystem plays. An incredibly important, important role for snowflake in our customers, >>guys to great cast. I wish we had more time, but we gotta go on dso Thank you so much for sharing your perspectives. A great conversation
SUMMARY :
She's the C R O of talent, and Chris Degnan is the C R. O of Snowflake. It means a lot of things to a lot of people. having been completely disrupted in the you think about the logistics, of everything you know, Not not the manufacturing plant, that the core in the data around it, And it's challenging to actually manage that data on premise and and as we I want to ask you how it's affected customer priorities and timelines with regard it's really about making sure that you can use that data as an asset Ondas and that Of course, Chris, the other thing we've seen is the acceleration toe to the cloud, which is obviously you're So So I'd say that you know, Cove, it has, you know, days of data quality in the early days of Chief Data, Officer all the focus was on And in the round tables that I've participated in over the last, that the business doesn't have to worry about it. We believe that that that truly, you know, provides the explainable trust So, one of the key aspects of what snowflake is doing And I think you know, snowflake is a tremendous landing spot being a data warehouse or data cloud I wish we had more time, but we gotta go on dso Thank you so much for sharing your perspectives.
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Expert Reaction | Workplace Next
>>from around the globe. It's the Cube with digital coverage of workplace next made possible by Hewlett Packard Enterprise. >>Thanks very much. Welcome back to the Cube. 3 65. Coverage of workplace next HP. I'm your host, Rebecca. Night. There was some great discussion there in the past panel, and we now are coming to you for some reaction. We have a panel of three people. Harold Senate in Miami. He is the prominent workplace futurist and influencer. Thanks so much for joining us, Harold. >>My pleasure. My pleasure. Way having me, >>we have Herbert loaning Ger. He is a digital workplace expert. And currently see Iot of University of Salzburg. Thanks so much for coming on the show. >>Thank you very much for the invitation. >>And last but not least, Chip McCullough. He is the executive director of partner Ecosystems and one hey is coming to us from Tampa, Florida. >>Thank you, Rebecca. Great to be here. >>Right. Well, I'm really looking forward to this. We're talking today about the future of work and co vid. The pandemic has certainly transformed so much about the way we live and the way we were is changed the way we communicate the way we collaborate, the way we accomplish what we want to accomplish. I want to start with you. Harold, can you give us, um, broad brush thoughts about how this pandemic has changed the future of >>work? Well, this is quite interesting because we were talking about the future of work as something that was going to come in the future. But the future waas very, very long, far away from where we are right now. Now, suddenly, we brought the future of work to our current reality covered, transformed or accelerated the digital transformation that was already happening. So digital transformation was something that we were pushing somehow or influencing a lot because it's a need because everything is common digital. All our life has transformed because of the digital implementation, off new technologies in all areas. But for companies, what was quite interesting is the fact that they were looking for or thinking about when toe implement or starting implementing nuisance in terms of technology. On suddenly the decision Waas, where now we are in this emergency emergency mode that the Covic that the pandemic created in our organizations on this prompted and push a lot of this decision that we were thinking maybe in the future to start doing to put it right now. But this gay also brought a lot of issues in terms off how we deal with customers. Because this is continuity is our priority. How we deal with employees, how we make sure that employees, customers on we and the management this in relation are all connected in the street and work together to provide our president services to our customers. >>So you're talking about Kobe is really a forcing mechanism that has has really accelerated the digital transformation that so many companies in the U. S. And also around the world. Um, we heard from the previous panel that there was this Yes. We can attitude this idea that we can make this happen, um, things that were ordinarily maybe too challenging or something that we push a little bit further down the road. Do you think that that is how pervasive is that attitude and is that yes, we can. And yes, we have Thio. >>Absolutely, absolutely. You know, here in Miami, in Florida, we are used to have the hurricanes. When we have a hurricane is something that Everybody gets an alarm mode emergency mode and everybody started running. But we think or we work on business continuity implementing the product culture policies. But at the same time we think, Okay, people before a couple of which no more than that. Now, when we have those situations we have really see, we really see this positive attitude. Everybody wants to work together. Everybody wants to push to make things happen. Everybody works in a very collaborative mode. Everybody really wants to team and bring ideas and bring the energy that is necessary so we can make it happen. So I would say that now that is something that the pandemic product to the new situation where we don't know how long this mist ake this will take maybe a couple of months more, maybe a year. Maybe more than that, we still don't know. But we really know is that digital transformation on the future of work that we were thinking was going to be on the wrong way Now is something that we're not going back with this >>chip. I want to bring you in here. We're hearing that the future of work is now and this shift toward the new normal. I want to hear you talk a little bit about what you're seeing in terms of increased agility and adaptability and flexibility. How is that playing out, particularly with regard to technology? >>Yeah, I think the the yes, we can attitude. We see that all over the place and many instances it's like heroic efforts. And we heard that from the panel, right? Literally heroic efforts happening and people are doing that. It reminds me of an example with the UK National Health System, where we rolled out 1.2 million teams, Microsoft teams users in seven days. I mean, those are the kinds of things we're seeing all over the place, and and now that yes, we can approach is kind of sinking in. And I think Harold was kind of talking about that, right? It's sinking in tow, how we're looking at technology every day. We're seeing things like, you know, the the acceleration of the move to cloud, for example, a substantial acceleration to the movement, the cloud, a substantial acceleration to be more agile, and we're just seeing that kind of in in all of our work now and and That's the focus for organizations they want to know now. How do we capture this amazing innovation that happened as a result of this event and take it forward in their organizations going forward? >>And so they're thinking about how they captured this. But Herbert, at this time of tremendous uncertainty and at a time when the economic recovery, the global economic recovery, is stop and start, how are you thinking about prioritizing? What kinds of criteria are you using and how are you evaluating what needs to happen? >>I think that's very simple, and I use my standard procedure here in the most e think it must be possible for the users and therefore, for the companies to work and be productive. That's that's, I think, the most important thing technology should be provided the best possible support here, for example, of the state off the our digital workplace. But in this uncertain times, we have some new demands At the moment. That means we have new priorities, for example, conducting teamwork ships online. Normally, we have conducted such events in special conference rooms or in a hotel for the will of the world, for example, we now have the requirement create all off our workshops and also the documentation off it we had to Allah instead of using, for example, physical pain, port to group topics and so on. So we saw here a change that larger events to We need the factions for breakout rooms and so on. And honestly, at the moment, big events in the with the world will not Still the same leg in a physical world, for example Ah, big conferences, technology conferences and so on. >>No, Absolutely. And what you're describing is this this hybrid world in which some people are going into offices and and others of us are not, And we are we're doing what we need to dio in in digital formats. I wanna ask you chip about this hybrid workplace. This appears to be this construct that we're seeing more and more in the marketplace. We heard Gen. Brent of HP talking about this in the previous panel. How do you see this playing out in the next 12 to 24 months and beyond, even in our pandemic and and post pandemic lives? And what do you see as the primary advantages and drawbacks of having this hybrid workforce. >>Well, I I think it's very interesting, right? And I think it s century. We were very lucky because we are 500,000 employees that have been fully, you know, kind of hybrid work or remote enabled, even going into the pandemic. And many other companies and organizations did not have that in place, right? The key to me is you had this protective environment will call the office right where everybody went in tow work to they had their technology there. The security was in place around that office, and everything was kind of focused on that office and all sudden, that office, it didn't disappear, but it became distributed. And the key behind we are a big user of Aruba Technologies within Accenture. And it became very important, in my view, to be able to take >>ah, >>lot of the concepts that you brought into the office and distributed it out. So we're we have offerings where we're using technologies such as Aruba's remote access points in virtual desktop technologies, right that enable us to take all the rules >>and >>capability and functionality and security that you had in that nice controlled office environment and roll it out, thio the workers wherever they may be sitting now, whether it be at home, whether it be sitting on the road someplace, um, traveling whatever. And that's really important. And I did see a couple instances with organizations where they had security incidents because of the way they rolled out that office of the future. So it's really important as we go forward that not only do we look at the enablement, but we also make sure we're securing that to our principles and standards going >>forward. >>So the principles and standards I wanna I wanna talk to you a little bit about that. Harold. There are the security elements that we that we just heard about. But there's also the culture, the workplace culture, the mission, the values of the organization when employees air not co located. When we are talking about distributed teams, how do you make sure that those values are are consistent throughout the organization and that employees do feel that they are part of something bigger, even if they're not in the cubicle next door or just in the hallway? >>That that is a great question, because here what happens now is that we still need to find a balance in the way we work. Maybe some company says we need to fool the day with busier conferences so we can see each other so we can make sure what we're doing and we're connected. But also we need to get some balance because we need to make sure that we have time to do the job. Everybody needs to do their job but also need to communicate to each other on communication, in the whole group, in a video in several video conferences in the day. Maybe it's not enough or not with effective for that communication. So we need to find the right balance because we have a lot of tools, a lot of technology that can help us on by helping us in this moment to make sure that we are sharing our values, values that common set off values that makes or defines on how organizations need to be present in every interaction that we have with our employees on. We need to also make sure that we're taking care off the needs off employees because when we see from a former employee standpoint, what is going on we need to understand the context that we're working today instead of working on at the office. We're working from home at home. Always. We have also we have our partners wife, Children also that are in the same place. We're also connected with work or with distance learning so that there is a new environment, the home environment, that from a company perspective, also needs to be taken into consideration now how we share our values well, it's a time something that we need to understand. Also, that we all always try to understand is that every crisis bring on opportunity together. So we should see. This also is an opportunity toe. Refocus our strategies on culture not to emerge stronger on to put everybody with the yes attitude with really desire to make things happen every day in this time in this same symphony. Oh, but how we do that also, it's an opportunity for delivering training. Delivery is an opportunity to make sure that we identify those skills that are needed for the future of work in the digitals, because we have a lot of digital training that is needed on those skills that are not exactly a tech, but they are needed also, from the human perspective to make sure that we are creating a strong culture that even working in a hybrid or or remote work, we can be strong enough in the market. >>So I wanna let everyone here have the last word in picking up on on that last point that this is an exceedingly complex time for everyone, Unprecedented. There's so much uncertainty. What is your best advice for leaders as they navigate their employees through this hybrid remote work environment? Um, I want to start with you, Herbert. >>From my opinion, I think communication is very important. So communicate with your team and your employees much more than in the past and toe and be clear in your statements and in your answers. I think it's very important for the team >>chip. Best advice. >>So you know, it feels like we've jumped maybe two years ahead and innovation, and I think you know, from a non organization standpoint, except that, you know, embrace it, capture it. But then also at the same time, make sure you're applying your principles of security and those pieces to it, so do it in the right way, but embrace the change that's that's happened, >>Harold. Last last. Best advice for for managers during this time >>he communication are absolutely essential. Now let's look for new way of communicating that it's not only sending emails is not only sending text messages, we need to find ways to connect to each other in this remote working environment on may be coming again. Toe pick up the phone on, Have a chat conversation with our employees are working remotely. But doing that with kind off frequently, I would say that would be very effective toe. Improve the communication on to create this environment where everybody feels part off an organization >>everyone feels part of the team. Well, thank you so much. All of you. To Harold, Herbert and Chip. I really appreciate a great conversation here. >>My pleasure. My pleasure. Very much. >>They tuned for more of the Cube 3 65 coverage of HPV workplace Next
SUMMARY :
It's the Cube with digital coverage and we now are coming to you for some reaction. My pleasure. we have Herbert loaning Ger. He is the executive director of partner Ecosystems and Great to be here. The pandemic has certainly transformed so much about the way we live and the way But this gay also brought a lot of issues in terms off how we deal with customers. that we can make this happen, um, things that were ordinarily maybe too But at the same time we think, We're hearing that the future of work is now and this shift And we heard that from the panel, right? What kinds of criteria are you using and how But in this uncertain times, we have some new demands At the moment. going into offices and and others of us are not, And we are we're doing And the key behind we are a big user of Aruba lot of the concepts that you brought into the office and distributed it out. that not only do we look at the enablement, but we also make sure we're securing that to There are the security elements that we that we just heard about. need to be present in every interaction that we have with our employees on. that this is an exceedingly complex time for everyone, Unprecedented. much more than in the past and toe and be clear in your statements and in your answers. chip. and I think you know, from a non organization standpoint, except that, Best advice for for managers during this time Improve the communication on to create this environment everyone feels part of the team. My pleasure.
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Stewart Knox V1
>>from around the globe. It's the Cube covering space and cybersecurity. Symposium 2020 hosted by Cal Poly. Yeah, Lauren, Welcome to the Space and Cybersecurity Symposium 2020 put on by Cal Poly and hosted with Silicon Angle acute here in Palo Alto, California for a virtual conference. Couldn't happen in person this year. I'm John for a year. Host the intersection of space and cybersecurity. I'll see critical topics, great conversations. We got a great guest here to talk about the addressing the cybersecurity workforce gap, and we have a great guest, a feature speaker. Stewart Knox, the undersecretary with California's Labor and Workforce Development Office. Stewart Thanks for joining us today. >>Thank you so much, John. Appreciate your time today and listening to a little bit of our quandaries with making sure that we have the security that's necessary for the state of California and making sure that we have the work force that is necessary for cybersecurity in space. >>Great, I'd love to get started. I got a couple questions for you, but first take a few minutes for an opening statement to set the stage. >>Sure, realizing that in California we lead the nation in much of cybersecurity based on Department of Defense contractors within the Santa California leading the nation with over $160 billion within the industry just here in California alone and having over 800,000 bus workers. Full time employment in the state of California is paramount for us to make sure that we face, um, defense manufacturers approximate 700,000 jobs that are necessary to be filled. There's over 37,000 vacancies that we know of in California, just alone in cybersecurity. And so we look forward to making sure that California Workforce Development Agency is leading the charge to make sure that we have equity in those jobs and that we are also leading in a way that brings good jobs to California and to the people of California, a good education system that is developed in a way that those skills are necessarily met for the for the employers here in California and the nation, >>One of the exciting things about California is obviously look at Silicon Valley, Hewlett Packard in the garage, storied history space. It's been a space state. Many people recognize California. You mentioned defense contractors. It's well rooted with with history, um, just breakthroughs bases, technology companies in California. And now you've got technology. This is the cybersecurity angle. Um, take >>them into >>Gets more commentary to that because that's really notable. And as the workforce changes, these two worlds are coming together, and sometimes they're in the same place. Sometimes they're not. This is super exciting and a new dynamic that's driving opportunities. Could you share, um, some color commentary on that dynamic? >>Absolutely. And you're so correct. I think in California we lead the nation in the way that we developed programs that are companies lead in the nation in so many ways around, uh, cyberspace cybersecurity, Uh, in so many different areas for which in the Silicon Valley is just, uh, such a leader in those companies are good qualified companies to do so. Obviously, one of the places we play a role is to make sure that those companies have a skilled workforce. Andi, also that the security of those, uh, systems are in place for our defense contractors onda For the theater companies, those those outlying entities that are providing such key resource is to those companies are also leading on the cutting edge for the future. Also again realizing that we need to expand our training on skills to make sure that those California companies continue to lead is just, um, a great initiative. And I think through apprenticeship training programs on By looking at our community college systems, I think that we will continue to lead the nation as we move forward. >>You know, we've had many conversations here in this symposium, virtually certainly around. The everyday life of consumer is impacted by space. You know, we get our car service Uber lyft. We have maps. We have all this technology that was born out of defense contracts and r and D that really changed generations and create a lot of great societal value. Okay, now, with space kind of on the next generation is easier to get stuff into space. The security of the systems is now gonna be not only paramount for quality of life, but defending that and the skills are needed in cybersecurity to defend that. And the gap is there. What >>can we >>do to highlight the opportunities for career paths? It used to be the day when you get a mechanical engineering degree or aerospace and you graduated. You go get a job. Not anymore. There's a variety of of of paths career wise. What can we do to highlight this career path? >>Absolutely correct. And I think it starts, you know, k through 12 system on. I know a lot of the work that you know, with this bow and other entities we're doing currently, uh, this is where we need to bring our youth into an age where they're teaching us right as we become older on the uses of technology. But it's also teaching, um, where the levels of those education can take them k through 12. But it's also looking at how the community college system links to that, and then the university system links above and beyond. But it's also engage in our employers. You know, One of the key components, obviously, is the employers player role for which we can start to develop strategies that best meet their needs quickly. I think that's one of the comments we hear the most labor agency is how we don't provide a change as fast as we should, especially in technology. You know, we buy computers today, and they're outdated. Tomorrow it's the same with the technology that's in those computers is that those students are going to be the leaders within that to really develop how those structures are in place. S O. K. Through 12 is probably primary place to start, but also continuing. That passed the K 12 system and I bring up the employers and I bring them up in a way, because many times when we've had conversations with employers around what their skills needs were and how do we develop those better? One of the pieces that of that that I think is really should be recognized that many times they recognized that they wanted a four year degree, potentially or five year, six year degree. But then, when we really looked at the skill sets, someone coming out of the community college system could meet those skill sets. And I think we need to have those conversations to make sure not that they shouldn't be continue their education. They absolutely should. Uh, but how do we get those skill sets built into this into 12 plus the two year plus the four year person? >>You know, I love the democratization of these new skills because again. There's no pattern matching because they weren't around before, right? So you gotta look at the exposure to your point K through 12 exposure. But then there's an exploration piece of whether it's community, college or whatever progression. And sometimes it's nonlinear, right? I mean, people are learning different ways, combining the exposure and the exploration. That's a big topic. Can you share your view on this because this now opens up mawr doors for people choice. You got new avenues. You got online clock and get a cloud computing degree now from Amazon and walk in and help. I could be, you know, security clearance, possibly in in college. So you know you get exposure. Is there certain things you see? Is it early on middle school? And then I'll see the exploration Those air two important concepts. Can you unpack that a little bit exposure and exploration of skills? >>Absolutely. And I think this takes place, you know, not only in in the K 12 because somebody takes place in our community colleges and universities is that that connection with those employers is such a key component that if there's a way we could build in internships where experiences what we call on the job training programs apprenticeship training pre apprenticeship training programs into a design where those students at all levels are getting an exposure to the opportunities within the Space and Cybersecurity Avenue. I think that right there alone will start to solve a problem of having 37 plus 1000 openings at any one time in California. Also, I get that there's there's a burden on employers. Thio do that, and I think that's a piece that we have to acknowledge. And I think that's where education to play a larger role That's a place we had. Labor, Workforce, Development Agency, player role With our apprenticeship training programs are pre apprenticeship training programs. I could go on all day of all of our training programs that we have within the state of California. Many of the list of your partners on this endeavor are partners with Employment Training Panel, which I used to be the director of the Brown administration of um, That program alone does incumbent worker training on DSO. That also is an exposure place where ah worker, maybe, you know, you know, use the old adage of sweeping the floors one day and potentially, you know, running a large portion of the business, you know, within years. But it's that exposure that that employee gets through training programs on band. Acknowledging those skill sets and where their opportunities are, is what's valid and important. I think that's where our students we need to play a larger role in the K 12. That's a really thio Get that pushed out there. >>It's funny here in California you're the robotics clubs in high school or like a varsity sport. You're seeing kids exposed early on with programming. But you know, this whole topic of cybersecurity in space intersection around workforce and the gaps and skills is not just for the young. Certainly the young generations gotta be exposed to the what the careers could be and what the possible jobs and societal impact and contributions what they could be. But also it's people who are already out there. You know, you have retraining re Skilling is plays an important role. I know you guys do a lot of thinking on this is the under secretary. You have to look at this because you know you don't wanna have a label old and antiquated um systems. And then a lot of them are, and they're evolving and they're being modernized by digital transformation. So what does the role of retraining and skill development these programs play? Can you share what you guys are working on in your vision for that? >>Absolutely. That's a great question. And I think that is where we play a large role, obviously in California and with Kobe, 19 is we're faced with today that we've never seen before, at least in my 27 years of running program. Similar Thio, of course, in economic development, we're having such a large number of people displaced currently that it's unprecedented with unemployment rates to where we are. We're really looking at How do we take? And we're also going to see industries not return to the level for which they stood at one point in time. Uh, you know, entertainment industries, restaurants, all the alike, uh, really looking at how do we move people from those jobs that were middle skill jobs, topper skilled jobs? But the pay points maybe weren't great, potentially, and there's an opportunity for us to skill people into jobs that are there today. It may take training, obviously, but we have dollars to do that generally, especially within our K 12 and are que 14 systems and our universities. But we really wanna look at where those skill sets are are at currently. And we want to take people from that point in time where they said today, and try to give them that exposure to your point. Earlier question is, how do we get them exposed to a system for which there are job means that pay well with benefit packages with companies that care about their employees? Because that's what our goal is. >>You know. You know, I don't know if you have some visibility on this or ah opinion, but one observation that I've had and talking to whether it's a commercial or public sector is that with co vid uh, there have been a lot of awareness of the situation. We're adequately prepared. There's, um, readiness. But as everyone kind of deals with it, they're also starting to think about what to do. Post covert as we come out of it, Ah, growth strategy for a company or someone's career, um, people starting to have that on the top of their minds So I have to ask you, Is there anything that you see that they say? Okay, certain areas, maybe not doubling down on other areas. We're gonna double down on because we've seen some best practices on a trajectory of value for coming out of co vid with, you know, well, armed skills or certain things because you because that's what a lot of people are thinking right now. It's probably cyber is I mean, how many jobs are open? So you got well, that that's kind of maybe not something double down on here are areas we see that are working. Can you share your current visibility to that dynamic? >>Absolutely. Another great question. One of the key components that we look at Labor Workforce Development Agency. And so look at industries and growth modes and ones that are in decline boats. Now Kobe has changed that greatly. We were in a growth rate for last 78 years. We saw almost every industry might miss a few. You know that we're all in growth in one way or enough, obviously, that has changed. Our landscape is completely different than we saw 67 months ago. So today we're looking at cybersecurity, obviously with 30 plus 1000 jobs cos we're looking at Defense Department contractor is obviously with federal government contracts. We were looking at the supply chains within those we're looking at. Health care, which has always been one, obviously are large one of our large entities that has has grown over the years. But it's also changed with covered 19. We're looking at the way protective equipment is manufactured in the way that that will continue to grow over time. We're looking at the service industry. I mean, it will come back, but it won't come back the way we've seen it, probably in the past, but where the opportunities that we develop programs that we're making sure that the skill sets of those folks are transferrable to other industries with one of the issues that we face constant labor and were forced moment programs is understanding that over the period of time, especially in today's world again, with technology that people skill sets way, don't see is my Parents Day that you worked at a job for 45 years and you retired out of one job. Potentially, that is, that's been gone for 25 years, but now, at the pace for which we're seeing systems change. This is going to continue to amp up. I will stay youth of today. My 12 year old nephew is in the room next door to me on a classroom right now online. And so you know, there. It's a totally different atmosphere, and he's, you know, enjoying actually being in helping learning from on all online system. I would not have been able to learn that way, but I think we do see through the K Through 12 system where we're moving, um, people's interest will change, and I think that they will start to see things in a different way than we have in the past. They were forced systems. We are an old system been around since the thirties. Some even will say prior to the thirties came out of the Great Depression in some ways, and that system we have to change the way we develop our programs are should not be constant, and it should be an evolving system. >>It's interesting a lot of the conversation between the private and public partnerships and industry. You're seeing an agile mind set where it's a growth mindset. It's also reality based mindset and certainly space kind of forces. This conversation with cyber security of being faster, faster, more relevant, more modern. You mentioned some of those points, and with co vid impact the workforce development, it's certainly going to put a lot of pressure on faster learning. And then you mentioned online learning. This has become a big thing. It's not just putting education online per se. There's new touch points. You know you got APS, you got digital. This digital transformation is also accelerating. How do you guys view the workforce development? Because it's going to be open. It's gonna be evolving. There's new data coming in, and maybe kids don't want to stare at a video conference. Is there some game aspect to it? Is there how do you integrate thes new things that are coming really fast? And it's happening kind of in real time in front of our eyes. So I love to get your thoughts on how you guys see that, because it will certainly impact their ability to compete for jobs and or to itself learn. >>I think one of the key components of California's our innovation right and So I think one of the things that we pride ourselves in California is around that, um that said, that is the piece that I think the Silicon Valley and there's many areas in California that that have done the same, um, or trying to do the same, at least in their economy, is to build in innovation. And I think that's part of the K through 12 system with our with our our state universities and our UCS is to be able to bridge that. I think that you we see that within universities, um, that really instill an innovative approach to teaching but also instill innovation within their students. I'm not sure there yet with our fully with our K 12 system. And I think that's a place that either our community colleges could be a bridge, too, as well. Eso that's one component of workforce development I think that we look at as being a key. A key piece you brought up something that's really interesting to me is when you talk about agile on day, one of the things that even in state government on this, is gonna be shocking to you. But we have not been an agile system, Aziz. Well, I think one of the things that the Newsome administration Governor Newsom's administration has brought is. And when I talk about agile systems, I actually mean agile systems. We've gone from Kobol Systems, which are old and clunky, still operating. But at the same time, we're looking at upgrading all of our systems in a way that even our technology in the state of California should be matching the technology that our great state has within our our state. So, um, there in lies. It's also challenges of finding the qualified staff that we need in the state of California for all of our systems and servers and everything that we have. Um, currently. So you know, not only are we looking at external users, users of labor, workforce development, but we're looking at internal users that the way we redevelop our systems so that we are more agile in two different ways. >>You just got me. I triggered with COBOL. I programmed in the eighties with COBOL is only one credit lab in college. Never touched it again. Thank God. But this. But this >>is the >>benefit of cloud computing. I think this is at the heart, and this is the undertone of the conference and symposium is cloud computing. You can you can actually leverage existing resource is whether there legacy systems because they are running. They're doing a great job, and they do a certain work load extremely well. Doesn't make sense to replace what does a job, but you can integrate it in this. What cloud does this is Opening up? Can mawr more and more capabilities and workloads? This is kind of the space industry is pointing to when they say we need people that can code. And that could solve data problems. Not just a computer scientist, but a large range of people. Creative, um, data, science, everything. How does California's workforce solve the needs of America's space industry? This is because it's a space state. How do you see that? Let your workforce meeting those needs. >>Yeah, I think I think it's an investment. Obviously, it's an investment on our part. It's an investment with our college partners. It's an investment from our K 12 system to make sure that that we are allocating dollars in a way through meeting the demand of industry Onda, we do look at industry specific around there needs. Obviously, there's a large one. We wanna be very receptive and work with our employers and our employee groups to make sure that we need that demand. I think it's putting our money where our mouth is and and designing and working with employer groups to make sure that the training meets their needs. Um, it's also working with our employer groups to make sure that the employees are taken care of. That equity is built within the systems, Um, that we keep people employed in California on their able to afford a home, and they're able to afford a life here in California. But it's also again, and I brought up the innovation component. I think it's building an innovation within systems for which they are employers but are also our incoming employees are incumbent workers. And you brought this up earlier. People that already employed and people that are unemployed currently with the skill set that might match up, is how do we bridge those folks into employment that they maybe have not thought about. We have a whole career network of systems out throughout the city, California with the Americans job Centers of California on day will be working, and they already are working with a lot of dislocated workers on day. One of the key components of that is to really look at how do we, um, take what their current skills that might be and then expose them to a system for which we have 37 plus 1000 job openings to Andi? How do we actually get those books employed? It's paying for potentially through those that local Workforce Innovation Opportunity Act, funding for Americans job centers, um, to pay for some on the job, training it Z to be able to pay for work experiences. It's to be able to pay for internships for students, um, to get that opportunity with our employers and also partner with our employers that they're paying obviously a percentage of that, too. >>You know, one of the things I've observed over my, um, career 54 times around the sun is you know, in the old days when I was in college in school, you had career people have longer jobs, as you mentioned. Not like that anymore. But also I knew someone I'm gonna be in line to get that job, maybe nepotism or things of that nature. Now the jobs have no historical thing or someone worked longer in a job and has more seniority. Ah, >>lot of these >>jobs. Stewart don't HAVA requirements like no one's done them before. So the ability for someone who, um, is jumping in either from any college, there's no riel. It's all level set. It's like complete upside down script here. It's not like, Oh, I went to school. Therefore I get the job you could be Anyone could walk into these careers because the jobs air so new. So it's not where you came from or what school you went to or your nationality or gender. The jobs have been democratized. They're not discriminating against people with skills. So this opens up mawr. How >>do you >>see that? Because this really is an opportunity for this next generation to be more diverse and to be mawr contributed because diversity brings expertise and different perspectives. Your thoughts on that? >>Absolutely. And that was one of the things we welcome. Obviously we want to make sure that that everybody is treated equally and that the employers view everyone as employer employer of choice but an employee of choices. Well, we've also been looking at, as I mentioned before on the COVITZ situation, looking at ways that books that are maybe any stuck in jobs that are don't have a huge career pathway or they don't have a pathway out of poverty. I mean, we have a lot of working for people in the state of California, Um, that may now do to cope and lost their employment. Uh, this, you know, Let's let's turn back to the old, you know? Let's try, eliminate, eliminate, eliminate. How do we take those folks and get them employed into jobs that do have a good career pathway? And it's not about just who you knew or who you might have an in with to get that job. It is based on skills, I think, though that said there we need to have a better way to actually match those jobs up with those employers. And I think those are the long, ongoing conversations with those employer groups to make sure that one that they see those skill sets is valid and important. Um, they're helping design this crew sets with us, eh? So that they do match up and that were quickly matching up those close skills. That so that we're not training people for yesterday skills. >>I think the employer angles super important, but also the educators as well. One of the things that was asked in another question by the gas they they said. She said The real question to ask is, how early do you start exposing the next generation? You mentioned K through 12. Do you have any data or insight into or intuition or best practice of where that insertion point is without exposure? Point is, is that middle school is a elementary, obviously high school. Once you're in high school, you got your training. Wheels are off, you're off to the races. But is there a best practice? What's your thoughts? Stewart On exposure level to these kinds of new cyber and technical careers? >>Sure, absolutely. I I would say kindergarten. We San Bernardino has a program that they've been running for a little bit of time, and they're exposing students K through 12 but really starting in kindergarten. One is the exposure Thio. What a job Looks like Andi actually have. I've gone down to that local area and I've had three opportunity to see you know, second graders in a health care facility, Basically that they have on campus, built in on dear going from one workstation as a second grader, Uh, looking at what those skills would be and what that job would entail from a nurse to a Dr Teoh physician's assistant in really looking at what that is. Um you know, obviously they're not getting the training that the doctor gets, but they are getting the exposure of what that would be. Andi, I think that is amazing. And I think it's the right place to start. Um, it was really interesting because I left. This was pre covet, but I jumped on the plane to come back up north. I was thinking to myself, How do we get this to all school district in California, where we see that opportunity, um, to expose jobs and skill sets to kids throughout the system and develop the skill set so that they do understand that they have an opportunity. >>We're here at Cal Poly Space and Cybersecurity Symposium. We have educators. We have, um, students. We have industry and employers and government together. What's your advice to them all watching and listening about the future of work. Let's work force. What can people do? What do you think you're enabling? What can maybe the private sector help with And what are you trying to do? Can you share your thoughts on that? Because we have a range from the dorm room to the boardroom here at this event. Love to get your thoughts on the workforce development view of this. >>Yeah, absolutely. I think that's the mix. I mean, I think it's going to take industry to lead A in a lot of ways, in terms of understanding what their needs are and what their needs are today and what they will be tomorrow. I think it takes education, toe listen, and to understand and labor and workforce development also listen and understand what those needs will look like. And then how do we move systems? How do we move systems quickly? How do we move systems in a way that meets those needs? How do we, uh, put money into systems where the most need is, but also looking at trends? What is that trend going to look like in two years? What does that train gonna look like in five years. But that's again listening to those employers. Um, it's also the music community based organizations. I think, obviously some of our best students are also linked to CBS. And one way or another, it may be for services. It maybe for, uh, faith based. It may be anything, but I think we also need to bring in the CBS is Well, ah, lot of outreach goes through those systems in conjunction with, but I think that's the key component is to make sure that our employers are heard on. But they sit at the table like you said to the boardroom of understanding, and I think bringing students into that so that they get a true understanding of what that looks like a well, um, is a key piece of this. >>So one of the things I want to bring up with you is maybe a bit more about the research side of it. But, um, John Markoff, who was a former New York Times reporter with author of the book What the Dormouse, said It was a book about the counter culture of the sixties and the computer revolution, and really there was about how government defense spending drove the computer revolution that we now saw with Apple and PC, and then the rest is history in California has really participated. Stanford, uh, Berkeley and the University of California School system and all the education community colleges around it. That moment, the enablement. And now you're seeing space kind of bringing that that are a lot of research coming in and you eat a lot of billionaires putting money in. You got employers playing a role. You have this new focus space systems, cybersecurity, defending and making it open and and not congested and peaceful is going to enable quickly new inflection points for opportunities. E want to get your thoughts on that? Because California is participate in drove these revolutions that created massive value This next wave seems to be coming upon us. >>Yeah, absolutely. And again, Nazis covered again as too much of ah starting point to this. But I think that is also an opportunity to actually, because I think one of the things that we were seeing seven months ago was a skill shortage, and we still see the skills shortage, obviously. But I think a key piece to that is we saw people shortage. Not only was it skills shortage, but we didn't have enough people really to fill positions in addition to and I think that people also felt they were already paying the bills and they were making ends meet and they didn't have the opportunities. Thio get additional skills This again is where we're looking at. You know that our world has changed. It changed in the sixties based on what you're you're just expressing in terms of California leading the way. Let's like California lead the way again in developing a system from which labor, workforce development with our universities are, you know, are amazing universities and community college system and structure of how do we get students back into school? You know, a lot of graduates may already have a degree, but how do they now take a skill so that they already have and develop that further with the idea that they those jobs have changed? Whales have a lot of folks that don't have a degree, and that's okay. But how do we make that connection to a system that may have failed? Ah, lot of our people over the years, um, and our students who didn't make it through the school system. How do we develop in adult training school? How do we develop contract education through our community college system with our employer sets that we developed cohorts within those systems of of workers that have amazing talents and abilities to start to fill these needs? And I think that's the key components of hearing Agency, Labor, Workforce Development Agency. We work with our community. Colleges are UCS in our state universities t develop and figure that piece out, and I think it is our opportunity for the future. >>That's such a great point. I want to call that out This whole opportunity to retrain people that are out there because these air new jobs, I think that's a huge opportunity, and and I hope you keep building and investing in those programs. That's that's really worth calling out. Thank you for doing that. And, yeah, it's a great opportunity. Thes jobs they pay well to cyber security is a good job, and you don't really need to have that classical degree. You can learn pretty quickly if you're smart. So again, great call out there question for you on geography, Um, mentioned co vid we're talking about Covic. Virtualization were virtual with this conference. We couldn't be in person. People are learning virtually, but people are starting to relocate virtually. And so one observation that I have is the space state that California is there space clusters of areas where space people hang out or space spaces and whatnot. Then you got, like, the tech community cybersecurity market. You know, Silicon Valley is a talented in these hubs, and sometimes cyber is not always in the same hubs of space. Maybe Silicon Valley has some space here, Um, and some cyber. But that's not generally the case. This is an opportunity potentially to intersect. What's your thoughts on this? Because this is This is something that we're seeing where your space has historical, you know, geography ease. Now, with borderless communication, the work boat is not so much. You have to move the space area. You know what I'm saying? So okay. What's your thoughts on this? How do you guys look at this? Is on your radar On how you're viewing this this dynamic? >>It's absolute on our radar, Like you said, you know, here we are talking virtually on and, you know, 75% of all of our staff currently in some of our department that 80% of our staff are now virtual. Um you know, seven months ago, uh, we were not were government again being slow move, we quickly transitioned. Obviously, Thio being able to have a tele work capacity. We know employers move probably even quickly, more quickly than we did, but we see that as an opportunity for our rural areas. Are Central Valley are north state um, inland Empire that you're absolutely correct. I mean, if you didn't move to a city or to a location for which these jobs were really housed, um, you didn't have an opportunity like you do today. I think that's a piece that we really need to work with our education partners on of to be able to see how much this has changed. Labor agency absolutely recognizes this. We are investing funding in the Central Valley. We're investing funding in the North State and empire to really look a youth populations of how the new capacity that we have today is gonna be utilized for the future for employers. But we also have to engage our universities around. This is well, but mostly are employers. I know that they're already very well aware. I know that a lot of our large employers with, um, Silicon Valley have already done their doing almost 100% tele work policies. Um, but the affordability toe live in rural areas in California. Also, it enables us to have, ah, way thio make products more affordable is, well, potentially in the future. But we want to keep California businesses healthy and whole in California. Of course, on that's another way we can We can expand and keep California home to our 40 plus million people, >>most to a great, great work. And congratulations for doing such a great job. Keep it up. I gotta ask about the governor. I've been following his career since he's been office. A za political figure. Um, he's progressive. He's cutting edge. He likes toe rock the boat a little bit here and there, but he's also pragmatic. Um, you're starting to see government workers starting to get more of a tech vibe. Um um just curious from your perspective. How does the governor look at? I mean, the old, almost the old guard. But like you know, used to be. You become a lawyer, become a lawmaker Now a tech savvy lawmaker is a premium candidates, a premium person in government, you know, knowing what COBOL is. A start. I mean, these are the things. As we transform and evolve our society, we need thinkers who can figure out which side the streets, self driving cars go on. I mean, who does that? I mean, it's a whole another generation off thinking. How does the Governor how do you see this developing? Because this is the challenge for society. How does California lead? How do you guys talk about the leadership vision of Why California and how will you lead the future? >>Absolutely no governor that I'm aware of that I've been around for 26 27 years of workforce development has led with an innovation background, as this governor has a special around technology and the use of technology. Uh, you know, he's read a book about the use of technology when he was lieutenant governor, and I think it's really important for him that we, as his his staff are also on the leading edge of technology. I brought a badge. I'll systems. Earlier, when I was under the Brown administration, we had moved to where I was at a time employment training panel. We moved to an agile system and deported that one of the first within within the state to do that and coming off of an old legacy system that was an antique. Um, I will say it is challenging. It's challenging on a lot of levels. Mostly the skill sets that are folks have sometimes are not open to a new, agile system to an open source system is also an issue in government. But this governor, absolutely. I mean, he has established three Office of Digital Innovation, which is part of California and department technology, Um, in partnership with and that just shows how much he wants. Thio push our limits to make sure that we are meeting the needs of Californians. But it's also looking at, you know, Silicon Valley being at the heart of our state. How do we best utilize systems that already there? How do we better utilize the talent from those those folks is well, we don't always pay as well as they dio in the state. But we do have great benefit packages. Everybody does eso If anybody's looking for a job, we're always looking for technology. Folks is well on DSO I would say that this governor, absolute leads in terms of making sure that we will be on cutting edge of technology for the nation, >>you know, and, you know, talk about pay. I mean, I know it's expensive to live in some parts of California, but there's a huge young population that wants a mission driven job and serving, um, government for the governments. Awesome. Ah, final parting question for you, Stuart, is, as you look at, um, workforce. Ah, lot of people are passionate about this, and it's, you know, you you can't go anywhere without people saying, You know, we got to do education this way and that way there's an opinion everywhere you go. Cybersecurity is a little bit peaked and focused, but there are people who are paying attention to education. So I have to ask you, what creative ways can people get involved and contribute to workforce development? Whether it's stem underrepresented minorities, people are looking for new, innovative ways to contribute. What advice would you give these people who have the passion to contribute to the next cyber workforce. >>Yeah, I appreciate that question, because I think is one of the key components. But my secretary, Julie Sue, secretary of Labor and Workforce Development Agency, talks about often, and a couple of us always have these conversations around. One is getting people with that passion to work in government one or on. I brought it up community based organizations. I think I think so many times, um, that we didn't work with our CBS to the level of in government we should. This administration is very big on working with CBS and philanthropy groups to make sure that thing engagement those entities are at the highest level. So I would say, You know, students have opportunities. Thio also engage with local CBS and be that mission what their values really drives them towards Andi. That gives them a couple of things to do right. One is to look at what ways that we're helping society in one way or another through the organizations, but it also links them thio their own mission and how they could develop those skills around that. But I think the other piece to that is in a lot of these companies that you are working with and that we work with have their own foundations. So those foundations are amazing. We work with them now, especially in the new administration. More than we ever have, these foundations are really starting to help develop are strategies. My secretary works with a large number of foundations already. Andi, when we do is well in terms of strategy, really looking at, how do we develop young people's attitudes towards the future but also skills towards the future? >>Well, you got a pressure cooker of a job. I know how hard it is. I know you're working hard, appreciate you what you do and and we wish you the best of luck. Thank you for sharing this great insight on workforce development. And you guys working hard. Thank you for what you do. Appreciate it. >>Thank you so much. Thistle's >>three cube coverage and co production of the space and cybersecurity supposed in 2020 Cal Poly. I'm John for with silicon angle dot com and the Cube. Thanks for watching
SUMMARY :
We got a great guest here to talk about the addressing the cybersecurity workforce sure that we have the work force that is necessary for cybersecurity in space. the stage. leading the charge to make sure that we have equity in those jobs and that we are One of the exciting things about California is obviously look at Silicon Valley, Hewlett Packard in the garage, And as the workforce changes, I think that we will continue to lead the nation as we move forward. of life, but defending that and the skills are needed in cybersecurity to defend that. What can we do to highlight this career path? I know a lot of the work that you know, with this bow and other entities we're doing currently, I could be, you know, security clearance, possibly in in is such a key component that if there's a way we could build in internships where experiences I know you guys do a lot of thinking on this is the under secretary. And I think that is where we play a large role, obviously in California and with Kobe, but one observation that I've had and talking to whether it's a commercial or public sector is One of the key components that we look at Labor Workforce Development Agency. It's interesting a lot of the conversation between the private and public partnerships and industry. challenges of finding the qualified staff that we need in the state of California I programmed in the eighties with COBOL is only one credit lab in This is kind of the space industry is pointing to when they say we need people that can code. One of the key components of that is to really look at how do we, um, take what their current skills around the sun is you know, in the old days when I was in college in school, Therefore I get the job you could be Anyone could walk into Because this really is an opportunity for this next generation to be more diverse and And I think those are the long, ongoing conversations with those employer groups to make sure One of the things that was asked And I think it's the right place to start. What can maybe the private sector help with And what are you trying to do? I mean, I think it's going to take industry to lead So one of the things I want to bring up with you is maybe a bit more about the research side of it. But I think a key piece to that is we saw And so one observation that I have is the space state that California is there I think that's a piece that we really need to work with our education partners on of How does the Governor how do you see this developing? But it's also looking at, you know, You know, we got to do education this way and that way there's an opinion everywhere you go. But I think the other piece to that is in a lot of these companies that you are working with and that we work And you guys working hard. Thank you so much. I'm John for with silicon angle dot com and the Cube.
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Armstrong and Guhamad and Jacques V2
>>from around the globe. It's the Cube covering >>space and cybersecurity. Symposium 2020 hosted by Cal Poly >>Over On Welcome to this Special virtual conference. The Space and Cybersecurity Symposium 2020 put on by Cal Poly with support from the Cube. I'm John for your host and master of ceremonies. Got a great topic today in this session. Really? The intersection of space and cybersecurity. This topic and this conversation is the cybersecurity workforce development through public and private partnerships. And we've got a great lineup. We have Jeff Armstrong's the president of California Polytechnic State University, also known as Cal Poly Jeffrey. Thanks for jumping on and Bang. Go ahead. The second director of C four s R Division. And he's joining us from the office of the Under Secretary of Defense for the acquisition Sustainment Department of Defense, D O D. And, of course, Steve Jake's executive director, founder, National Security Space Association and managing partner at Bello's. Gentlemen, thank you for joining me for this session. We got an hour conversation. Thanks for coming on. >>Thank you. >>So we got a virtual event here. We've got an hour, have a great conversation and love for you guys do? In opening statement on how you see the development through public and private partnerships around cybersecurity in space, Jeff will start with you. >>Well, thanks very much, John. It's great to be on with all of you. Uh, on behalf Cal Poly Welcome, everyone. Educating the workforce of tomorrow is our mission to Cal Poly. Whether that means traditional undergraduates, master students are increasingly mid career professionals looking toe up, skill or re skill. Our signature pedagogy is learn by doing, which means that our graduates arrive at employers ready Day one with practical skills and experience. We have long thought of ourselves is lucky to be on California's beautiful central Coast. But in recent years, as we have developed closer relationships with Vandenberg Air Force Base, hopefully the future permanent headquarters of the United States Space Command with Vandenberg and other regional partners, we have discovered that our location is even more advantages than we thought. We're just 50 miles away from Vandenberg, a little closer than u C. Santa Barbara, and the base represents the southern border of what we have come to think of as the central coast region. Cal Poly and Vandenberg Air force base have partner to support regional economic development to encourage the development of a commercial spaceport toe advocate for the space Command headquarters coming to Vandenberg and other ventures. These partnerships have been possible because because both parties stand to benefit Vandenberg by securing new streams of revenue, workforce and local supply chain and Cal Poly by helping to grow local jobs for graduates, internship opportunities for students, and research and entrepreneurship opportunities for faculty and staff. Crucially, what's good for Vandenberg Air Force Base and for Cal Poly is also good for the Central Coast and the US, creating new head of household jobs, infrastructure and opportunity. Our goal is that these new jobs bring more diversity and sustainability for the region. This regional economic development has taken on a life of its own, spawning a new nonprofit called Reach, which coordinates development efforts from Vandenberg Air Force Base in the South to camp to Camp Roberts in the North. Another factor that is facilitated our relationship with Vandenberg Air Force Base is that we have some of the same friends. For example, Northrop Grumman has has long been an important defense contractor, an important partner to Cal poly funding scholarships and facilities that have allowed us to stay current with technology in it to attract highly qualified students for whom Cal Poly's costs would otherwise be prohibitive. For almost 20 years north of grimness funded scholarships for Cal Poly students this year, their funding 64 scholarships, some directly in our College of Engineering and most through our Cal Poly Scholars program, Cal Poly Scholars, a support both incoming freshman is transfer students. These air especially important because it allows us to provide additional support and opportunities to a group of students who are mostly first generation, low income and underrepresented and who otherwise might not choose to attend Cal Poly. They also allow us to recruit from partner high schools with large populations of underrepresented minority students, including the Fortune High School in Elk Grove, which we developed a deep and lasting connection. We know that the best work is done by balanced teams that include multiple and diverse perspectives. These scholarships help us achieve that goal, and I'm sure you know Northrop Grumman was recently awarded a very large contract to modernized the U. S. I. C B M Armory with some of the work being done at Vandenberg Air Force Base, thus supporting the local economy and protecting protecting our efforts in space requires partnerships in the digital realm. How Polly is partnered with many private companies, such as AWS. Our partnerships with Amazon Web services has enabled us to train our students with next generation cloud engineering skills, in part through our jointly created digital transformation hub. Another partnership example is among Cal Poly's California Cybersecurity Institute, College of Engineering and the California National Guard. This partnership is focused on preparing a cyber ready workforce by providing faculty and students with a hands on research and learning environment, side by side with military, law enforcement professionals and cyber experts. We also have a long standing partnership with PG and E, most recently focused on workforce development and redevelopment. Many of our graduates do indeed go on to careers in aerospace and defense industry as a rough approximation. More than 4500 Cal Poly graduates list aerospace and defense as their employment sector on linked in, and it's not just our engineers and computer sciences. When I was speaking to our fellow Panelists not too long ago, >>are >>speaking to bang, we learned that Rachel sins, one of our liberal arts arts majors, is working in his office. So shout out to you, Rachel. And then finally, of course, some of our graduates sword extraordinary heights such as Commander Victor Glover, who will be heading to the International space station later this year as I close. All of which is to say that we're deeply committed the workforce, development and redevelopment that we understand the value of public private partnerships and that were eager to find new ways in which to benefit everyone from this further cooperation. So we're committed to the region, the state in the nation and our past efforts in space, cybersecurity and links to our partners at as I indicated, aerospace industry and governmental partners provides a unique position for us to move forward in the interface of space and cybersecurity. Thank you so much, John. >>President, I'm sure thank you very much for the comments and congratulations to Cal Poly for being on the forefront of innovation and really taking a unique progressive. You and wanna tip your hat to you guys over there. Thank you very much for those comments. Appreciate it. Bahng. Department of Defense. Exciting you gotta defend the nation spaces Global. Your opening statement. >>Yes, sir. Thanks, John. Appreciate that day. Thank you, everybody. I'm honored to be this panel along with President Armstrong, Cal Poly in my long longtime friend and colleague Steve Jakes of the National Security Space Association, to discuss a very important topic of cybersecurity workforce development, as President Armstrong alluded to, I'll tell you both of these organizations, Cal Poly and the N S. A have done and continue to do an exceptional job at finding talent, recruiting them in training current and future leaders and technical professionals that we vitally need for our nation's growing space programs. A swell Asare collective National security Earlier today, during Session three high, along with my colleague Chris Hansen discussed space, cyber Security and how the space domain is changing the landscape of future conflicts. I discussed the rapid emergence of commercial space with the proliferations of hundreds, if not thousands, of satellites providing a variety of services, including communications allowing for global Internet connectivity. S one example within the O. D. We continue to look at how we can leverage this opportunity. I'll tell you one of the enabling technologies eyes the use of small satellites, which are inherently cheaper and perhaps more flexible than the traditional bigger systems that we have historically used unemployed for the U. D. Certainly not lost on Me is the fact that Cal Poly Pioneer Cube SATs 2020 some years ago, and they set the standard for the use of these systems today. So they saw the valiant benefit gained way ahead of everybody else, it seems, and Cal Poly's focus on training and education is commendable. I especially impressed by the efforts of another of Steve's I colleague, current CEO Mr Bill Britain, with his high energy push to attract the next generation of innovators. Uh, earlier this year, I had planned on participating in this year's Cyber Innovation Challenge. In June works Cal Poly host California Mill and high school students and challenge them with situations to test their cyber knowledge. I tell you, I wish I had that kind of opportunity when I was a kid. Unfortunately, the pandemic change the plan. Why I truly look forward. Thio feature events such as these Thio participating. Now I want to recognize my good friend Steve Jakes, whom I've known for perhaps too long of a time here over two decades or so, who was in acknowledge space expert and personally, I truly applaud him for having the foresight of years back to form the National Security Space Association to help the entire space enterprise navigate through not only technology but Polly policy issues and challenges and paved the way for operational izing space. Space is our newest horrifying domain. That's not a secret anymore. Uh, and while it is a unique area, it shares a lot of common traits with the other domains such as land, air and sea, obviously all of strategically important to the defense of the United States. In conflict they will need to be. They will all be contested and therefore they all need to be defended. One domain alone will not win future conflicts in a joint operation. We must succeed. All to defending space is critical as critical is defending our other operational domains. Funny space is no longer the sanctuary available only to the government. Increasingly, as I discussed in the previous session, commercial space is taking the lead a lot of different areas, including R and D, A so called new space, so cyber security threat is even more demanding and even more challenging. Three US considers and federal access to and freedom to operate in space vital to advancing security, economic prosperity, prosperity and scientific knowledge of the country. That's making cyberspace an inseparable component. America's financial, social government and political life. We stood up US Space force ah, year ago or so as the newest military service is like the other services. Its mission is to organize, train and equip space forces in order to protect us and allied interest in space and to provide space capabilities to the joint force. Imagine combining that US space force with the U. S. Cyber Command to unify the direction of space and cyberspace operation strengthened U D capabilities and integrate and bolster d o d cyber experience. Now, of course, to enable all of this requires had trained and professional cadre of cyber security experts, combining a good mix of policy as well as high technical skill set much like we're seeing in stem, we need to attract more people to this growing field. Now the D. O. D. Is recognized the importance of the cybersecurity workforce, and we have implemented policies to encourage his growth Back in 2013 the deputy secretary of defense signed the D. O d cyberspace workforce strategy to create a comprehensive, well equipped cyber security team to respond to national security concerns. Now this strategy also created a program that encourages collaboration between the D. O. D and private sector employees. We call this the Cyber Information Technology Exchange program or site up. It's an exchange programs, which is very interesting, in which a private sector employees can naturally work for the D. O. D. In a cyber security position that spans across multiple mission critical areas are important to the d. O. D. A key responsibility of cybersecurity community is military leaders on the related threats and cyber security actions we need to have to defeat these threats. We talk about rapid that position, agile business processes and practices to speed up innovation. Likewise, cybersecurity must keep up with this challenge to cyber security. Needs to be right there with the challenges and changes, and this requires exceptional personnel. We need to attract talent investing the people now to grow a robust cybersecurity, workforce, streets, future. I look forward to the panel discussion, John. Thank you. >>Thank you so much bomb for those comments and you know, new challenges and new opportunities and new possibilities and free freedom Operating space. Critical. Thank you for those comments. Looking forward. Toa chatting further. Steve Jakes, executive director of N. S. S. A Europe opening statement. >>Thank you, John. And echoing bangs thanks to Cal Poly for pulling these this important event together and frankly, for allowing the National Security Space Association be a part of it. Likewise, we on behalf the association delighted and honored Thio be on this panel with President Armstrong along with my friend and colleague Bonneau Glue Mahad Something for you all to know about Bomb. He spent the 1st 20 years of his career in the Air Force doing space programs. He then went into industry for several years and then came back into government to serve. Very few people do that. So bang on behalf of the space community, we thank you for your long life long devotion to service to our nation. We really appreciate that and I also echo a bang shot out to that guy Bill Britain, who has been a long time co conspirator of ours for a long time and you're doing great work there in the cyber program at Cal Poly Bill, keep it up. But professor arms trying to keep a close eye on him. Uh, I would like to offer a little extra context to the great comments made by by President Armstrong and bahng. Uh, in our view, the timing of this conference really could not be any better. Um, we all recently reflected again on that tragic 9 11 surprise attack on our homeland. And it's an appropriate time, we think, to take pause while the percentage of you in the audience here weren't even born or babies then For the most of us, it still feels like yesterday. And moreover, a tragedy like 9 11 has taught us a lot to include to be more vigilant, always keep our collective eyes and ears open to include those quote eyes and ears from space, making sure nothing like this ever happens again. So this conference is a key aspect. Protecting our nation requires we work in a cybersecurity environment at all times. But, you know, the fascinating thing about space systems is we can't see him. No, sir, We see Space launches man there's nothing more invigorating than that. But after launch, they become invisible. So what are they really doing up there? What are they doing to enable our quality of life in the United States and in the world? Well, to illustrate, I'd like to paraphrase elements of an article in Forbes magazine by Bonds and my good friend Chuck Beans. Chuck. It's a space guy, actually had Bonds job a fuse in the Pentagon. He is now chairman and chief strategy officer at York Space Systems, and in his spare time he's chairman of the small satellites. Chuck speaks in words that everyone can understand. So I'd like to give you some of his words out of his article. Uh, they're afraid somewhat. So these are Chuck's words. Let's talk about average Joe and playing Jane. Before heading to the airport for a business trip to New York City, Joe checks the weather forecast informed by Noah's weather satellites to see what pack for the trip. He then calls an uber that space app. Everybody uses it matches riders with drivers via GPS to take into the airport, So Joe has lunch of the airport. Unbeknownst to him, his organic lunch is made with the help of precision farming made possible through optimized irrigation and fertilization, with remote spectral sensing coming from space and GPS on the plane, the pilot navigates around weather, aided by GPS and nose weather satellites. And Joe makes his meeting on time to join his New York colleagues in a video call with a key customer in Singapore made possible by telecommunication satellites. Around to his next meeting, Joe receives notice changing the location of the meeting to another to the other side of town. So he calmly tells Syria to adjust the destination, and his satellite guided Google maps redirects him to the new location. That evening, Joe watches the news broadcast via satellite. The report details a meeting among world leaders discussing the developing crisis in Syria. As it turns out, various forms of quote remotely sensed. Information collected from satellites indicate that yet another band, chemical weapon, may have been used on its own people. Before going to bed, Joe decides to call his parents and congratulate them for their wedding anniversary as they cruise across the Atlantic, made possible again by communications satellites and Joe's parents can enjoy the call without even wondering how it happened the next morning. Back home, Joe's wife, Jane, is involved in a car accident. Her vehicle skids off the road. She's knocked unconscious, but because of her satellite equipped on star system, the crash is detected immediately and first responders show up on the scene. In time, Joe receives the news books. An early trip home sends flowers to his wife as he orders another uber to the airport. Over that 24 hours, Joe and Jane used space system applications for nearly every part of their day. Imagine the consequences if at any point they were somehow denied these services, whether they be by natural causes or a foreign hostility. And each of these satellite applications used in this case were initially developed for military purposes and continue to be, but also have remarkable application on our way of life. Just many people just don't know that. So, ladies and gentlemen, now you know, thanks to chuck beans, well, the United States has a proud heritage being the world's leading space faring nation, dating back to the Eisenhower and Kennedy years. Today we have mature and robust systems operating from space, providing overhead reconnaissance to quote, wash and listen, provide missile warning, communications, positioning, navigation and timing from our GPS system. Much of what you heard in Lieutenant General J. T. Thompson earlier speech. These systems are not only integral to our national security, but also our also to our quality of life is Chuck told us. We simply no longer could live without these systems as a nation and for that matter, as a world. But over the years, adversary like adversaries like China, Russia and other countries have come to realize the value of space systems and are aggressively playing ketchup while also pursuing capabilities that will challenge our systems. As many of you know, in 2000 and seven, China demonstrated it's a set system by actually shooting down is one of its own satellites and has been aggressively developing counter space systems to disrupt hours. So in a heavily congested space environment, our systems are now being contested like never before and will continue to bay well as Bond mentioned, the United States has responded to these changing threats. In addition to adding ways to protect our system, the administration and in Congress recently created the United States Space Force and the operational you United States Space Command, the latter of which you heard President Armstrong and other Californians hope is going to be located. Vandenberg Air Force Base Combined with our intelligence community today, we have focused military and civilian leadership now in space. And that's a very, very good thing. Commence, really. On the industry side, we did create the National Security Space Association devoted solely to supporting the national security Space Enterprise. We're based here in the D C area, but we have arms and legs across the country, and we are loaded with extraordinary talent. In scores of Forman, former government executives, So S s a is joined at the hip with our government customers to serve and to support. We're busy with a multitude of activities underway ranging from a number of thought provoking policy. Papers are recurring space time Webcast supporting Congress's Space Power Caucus and other main serious efforts. Check us out at NSS. A space dot org's One of our strategic priorities in central to today's events is to actively promote and nurture the workforce development. Just like cow calling. We will work with our U. S. Government customers, industry leaders and academia to attract and recruit students to join the space world, whether in government or industry and two assistant mentoring and training as their careers. Progress on that point, we're delighted. Be delighted to be working with Cal Poly as we hopefully will undertake a new pilot program with him very soon. So students stay tuned something I can tell you Space is really cool. While our nation's satellite systems are technical and complex, our nation's government and industry work force is highly diverse, with a combination of engineers, physicists, method and mathematicians, but also with a large non technical expertise as well. Think about how government gets things thes systems designed, manufactured, launching into orbit and operating. They do this via contracts with our aerospace industry, requiring talents across the board from cost estimating cost analysis, budgeting, procurement, legal and many other support. Tasker Integral to the mission. Many thousands of people work in the space workforce tens of billions of dollars every year. This is really cool stuff, no matter what your education background, a great career to be part of. When summary as bang had mentioned Aziz, well, there is a great deal of exciting challenges ahead we will see a new renaissance in space in the years ahead, and in some cases it's already begun. Billionaires like Jeff Bezos, Elon Musk, Sir Richard Richard Branson are in the game, stimulating new ideas in business models, other private investors and start up companies. Space companies are now coming in from all angles. The exponential advancement of technology and microelectronics now allows the potential for a plethora of small SAT systems to possibly replace older satellites the size of a Greyhound bus. It's getting better by the day and central to this conference, cybersecurity is paramount to our nation's critical infrastructure in space. So once again, thanks very much, and I look forward to the further conversation. >>Steve, thank you very much. Space is cool. It's relevant. But it's important, as you pointed out, and you're awesome story about how it impacts our life every day. So I really appreciate that great story. I'm glad you took the time Thio share that you forgot the part about the drone coming over in the crime scene and, you know, mapping it out for you. But that would add that to the story later. Great stuff. My first question is let's get into the conversations because I think this is super important. President Armstrong like you to talk about some of the points that was teased out by Bang and Steve. One in particular is the comment around how military research was important in developing all these capabilities, which is impacting all of our lives. Through that story. It was the military research that has enabled a generation and generation of value for consumers. This is kind of this workforce conversation. There are opportunities now with with research and grants, and this is, ah, funding of innovation that it's highly accelerate. It's happening very quickly. Can you comment on how research and the partnerships to get that funding into the universities is critical? >>Yeah, I really appreciate that And appreciate the comments of my colleagues on it really boils down to me to partnerships, public private partnerships. You mentioned Northrop Grumman, but we have partnerships with Lockie Martin, Boeing, Raytheon Space six JPL, also member of organization called Business Higher Education Forum, which brings together university presidents and CEOs of companies. There's been focused on cybersecurity and data science, and I hope that we can spill into cybersecurity in space but those partnerships in the past have really brought a lot forward at Cal Poly Aziz mentioned we've been involved with Cube set. Uh, we've have some secure work and we want to plan to do more of that in the future. Uh, those partnerships are essential not only for getting the r and d done, but also the students, the faculty, whether masters or undergraduate, can be involved with that work. Uh, they get that real life experience, whether it's on campus or virtually now during Covic or at the location with the partner, whether it may be governmental or our industry. Uh, and then they're even better equipped, uh, to hit the ground running. And of course, we'd love to see even more of our students graduate with clearance so that they could do some of that a secure work as well. So these partnerships are absolutely critical, and it's also in the context of trying to bring the best and the brightest and all demographics of California and the US into this field, uh, to really be successful. So these partnerships are essential, and our goal is to grow them just like I know other colleagues and C. S u and the U C are planning to dio, >>you know, just as my age I've seen I grew up in the eighties, in college and during that systems generation and that the generation before me, they really kind of pioneered the space that spawned the computer revolution. I mean, you look at these key inflection points in our lives. They were really funded through these kinds of real deep research. Bond talk about that because, you know, we're living in an age of cloud. And Bezos was mentioned. Elon Musk. Sir Richard Branson. You got new ideas coming in from the outside. You have an accelerated clock now on terms of the innovation cycles, and so you got to react differently. You guys have programs to go outside >>of >>the Defense Department. How important is this? Because the workforce that air in schools and our folks re skilling are out there and you've been on both sides of the table. So share your thoughts. >>No, thanks, John. Thanks for the opportunity responded. And that's what you hit on the notes back in the eighties, R and D in space especially, was dominated by my government funding. Uh, contracts and so on. But things have changed. As Steve pointed out, A lot of these commercial entities funded by billionaires are coming out of the woodwork funding R and D. So they're taking the lead. So what we can do within the deal, the in government is truly take advantage of the work they've done on. Uh, since they're they're, you know, paving the way to new new approaches and new way of doing things. And I think we can We could certainly learn from that. And leverage off of that saves us money from an R and D standpoint while benefiting from from the product that they deliver, you know, within the O D Talking about workforce development Way have prioritized we have policies now to attract and retain talent. We need I I had the folks do some research and and looks like from a cybersecurity workforce standpoint. A recent study done, I think, last year in 2019 found that the cybersecurity workforce gap in the U. S. Is nearing half a million people, even though it is a growing industry. So the pipeline needs to be strengthened off getting people through, you know, starting young and through college, like assess a professor Armstrong indicated, because we're gonna need them to be in place. Uh, you know, in a period of about maybe a decade or so, Uh, on top of that, of course, is the continuing issue we have with the gap with with stamps students, we can't afford not to have expertise in place to support all the things we're doing within the with the not only deal with the but the commercial side as well. Thank you. >>How's the gap? Get? Get filled. I mean, this is the this is again. You got cybersecurity. I mean, with space. It's a whole another kind of surface area, if you will, in early surface area. But it is. It is an I o t. Device if you think about it. But it does have the same challenges. That's kind of current and and progressive with cybersecurity. Where's the gap Get filled, Steve Or President Armstrong? I mean, how do you solve the problem and address this gap in the workforce? What is some solutions and what approaches do we need to put in place? >>Steve, go ahead. I'll follow up. >>Okay. Thanks. I'll let you correct. May, uh, it's a really good question, and it's the way I would. The way I would approach it is to focus on it holistically and to acknowledge it up front. And it comes with our teaching, etcetera across the board and from from an industry perspective, I mean, we see it. We've gotta have secure systems with everything we do and promoting this and getting students at early ages and mentoring them and throwing internships at them. Eyes is so paramount to the whole the whole cycle, and and that's kind of and it really takes focused attention. And we continue to use the word focus from an NSS, a perspective. We know the challenges that are out there. There are such talented people in the workforce on the government side, but not nearly enough of them. And likewise on industry side. We could use Maura's well, but when you get down to it, you know we can connect dots. You know that the the aspect That's a Professor Armstrong talked about earlier toe where you continue to work partnerships as much as you possibly can. We hope to be a part of that. That network at that ecosystem the will of taking common objectives and working together to kind of make these things happen and to bring the power not just of one or two companies, but our our entire membership to help out >>President >>Trump. Yeah, I would. I would also add it again. It's back to partnerships that I talked about earlier. One of our partners is high schools and schools fortune Margaret Fortune, who worked in a couple of, uh, administrations in California across party lines and education. Their fifth graders all visit Cal Poly and visit our learned by doing lab and you, you've got to get students interested in stem at a early age. We also need the partnerships, the scholarships, the financial aid so the students can graduate with minimal to no debt to really hit the ground running. And that's exacerbated and really stress. Now, with this covert induced recession, California supports higher education at a higher rate than most states in the nation. But that is that has dropped this year or reasons. We all understand, uh, due to Kobe, and so our partnerships, our creativity on making sure that we help those that need the most help financially uh, that's really key, because the gaps air huge eyes. My colleagues indicated, you know, half of half a million jobs and you need to look at the the students that are in the pipeline. We've got to enhance that. Uh, it's the in the placement rates are amazing. Once the students get to a place like Cal Poly or some of our other amazing CSU and UC campuses, uh, placement rates are like 94%. >>Many of our >>engineers, they have jobs lined up a year before they graduate. So it's just gonna take key partnerships working together. Uh, and that continued partnership with government, local, of course, our state of CSU on partners like we have here today, both Stephen Bang So partnerships the thing >>e could add, you know, the collaboration with universities one that we, uh, put a lot of emphasis, and it may not be well known fact, but as an example of national security agencies, uh, National Centers of Academic Excellence in Cyber, the Fast works with over 270 colleges and universities across the United States to educate its 45 future cyber first responders as an example, so that Zatz vibrant and healthy and something that we ought Teoh Teik, banjo >>off. Well, I got the brain trust here on this topic. I want to get your thoughts on this one point. I'd like to define what is a public private partnership because the theme that's coming out of the symposium is the script has been flipped. It's a modern error. Things air accelerated get you got security. So you get all these things kind of happen is a modern approach and you're seeing a digital transformation play out all over the world in business. Andi in the public sector. So >>what is what >>is a modern public private partnership? What does it look like today? Because people are learning differently, Covert has pointed out, which was that we're seeing right now. How people the progressions of knowledge and learning truth. It's all changing. How do you guys view the modern version of public private partnership and some some examples and improve points? Can you can you guys share that? We'll start with the Professor Armstrong. >>Yeah. A zai indicated earlier. We've had on guy could give other examples, but Northup Grumman, uh, they helped us with cyber lab. Many years ago. That is maintained, uh, directly the software, the connection outside its its own unit so that students can learn the hack, they can learn to penetrate defenses, and I know that that has already had some considerations of space. But that's a benefit to both parties. So a good public private partnership has benefits to both entities. Uh, in the common factor for universities with a lot of these partnerships is the is the talent, the talent that is, that is needed, what we've been working on for years of the, you know, that undergraduate or master's or PhD programs. But now it's also spilling into Skilling and re Skilling. As you know, Jobs. Uh, you know, folks were in jobs today that didn't exist two years, three years, five years ago. But it also spills into other aspects that can expand even mawr. We're very fortunate. We have land, there's opportunities. We have one tech part project. We're expanding our tech park. I think we'll see opportunities for that, and it'll it'll be adjusted thio, due to the virtual world that we're all learning more and more about it, which we were in before Cove it. But I also think that that person to person is going to be important. Um, I wanna make sure that I'm driving across the bridge. Or or that that satellites being launched by the engineer that's had at least some in person training, uh, to do that and that experience, especially as a first time freshman coming on a campus, getting that experience expanding and as adult. And we're gonna need those public private partnerships in order to continue to fund those at a level that is at the excellence we need for these stem and engineering fields. >>It's interesting People in technology can work together in these partnerships in a new way. Bank Steve Reaction Thio the modern version of what a public, successful private partnership looks like. >>If I could jump in John, I think, you know, historically, Dodi's has have had, ah, high bar thio, uh, to overcome, if you will, in terms of getting rapid pulling in your company. This is the fault, if you will and not rely heavily in are the usual suspects of vendors and like and I think the deal is done a good job over the last couple of years off trying to reduce the burden on working with us. You know, the Air Force. I think they're pioneering this idea around pitch days where companies come in, do a two hour pitch and immediately notified of a wooden award without having to wait a long time. Thio get feedback on on the quality of the product and so on. So I think we're trying to do our best. Thio strengthen that partnership with companies outside the main group of people that we typically use. >>Steve, any reaction? Comment to add? >>Yeah, I would add a couple of these air. Very excellent thoughts. Uh, it zits about taking a little gamble by coming out of your comfort zone. You know, the world that Bond and Bond lives in and I used to live in in the past has been quite structured. It's really about we know what the threat is. We need to go fix it, will design it says we go make it happen, we'll fly it. Um, life is so much more complicated than that. And so it's it's really to me. I mean, you take you take an example of the pitch days of bond talks about I think I think taking a gamble by attempting to just do a lot of pilot programs, uh, work the trust factor between government folks and the industry folks in academia. Because we are all in this together in a lot of ways, for example. I mean, we just sent the paper to the White House of their requests about, you know, what would we do from a workforce development perspective? And we hope Thio embellish on this over time once the the initiative matures. But we have a piece of it, for example, is the thing we call clear for success getting back Thio Uh, President Armstrong's comments at the collegiate level. You know, high, high, high quality folks are in high demand. So why don't we put together a program they grabbed kids in their their underclass years identifies folks that are interested in doing something like this. Get them scholarships. Um, um, I have a job waiting for them that their contract ID for before they graduate, and when they graduate, they walk with S C I clearance. We believe that could be done so, and that's an example of ways in which the public private partnerships can happen to where you now have a talented kid ready to go on Day one. We think those kind of things can happen. It just gets back down to being focused on specific initiatives, give them giving them a chance and run as many pilot programs as you can like these days. >>That's a great point, E. President. >>I just want to jump in and echo both the bank and Steve's comments. But Steve, that you know your point of, you know, our graduates. We consider them ready Day one. Well, they need to be ready Day one and ready to go secure. We totally support that and and love to follow up offline with you on that. That's that's exciting, uh, and needed very much needed mawr of it. Some of it's happening, but way certainly have been thinking a lot about that and making some plans, >>and that's a great example of good Segway. My next question. This kind of reimagining sees work flows, eyes kind of breaking down the old the old way and bringing in kind of a new way accelerated all kind of new things. There are creative ways to address this workforce issue, and this is the next topic. How can we employ new creative solutions? Because, let's face it, you know, it's not the days of get your engineering degree and and go interview for a job and then get slotted in and get the intern. You know the programs you get you particularly through the system. This is this is multiple disciplines. Cybersecurity points at that. You could be smart and math and have, ah, degree in anthropology and even the best cyber talents on the planet. So this is a new new world. What are some creative approaches that >>you know, we're >>in the workforce >>is quite good, John. One of the things I think that za challenge to us is you know, we got somehow we got me working for with the government, sexy, right? The part of the challenge we have is attracting the right right level of skill sets and personnel. But, you know, we're competing oftentimes with the commercial side, the gaming industry as examples of a big deal. And those are the same talents. We need to support a lot of programs we have in the U. D. So somehow we have to do a better job to Steve's point off, making the work within the U. D within the government something that they would be interested early on. So I tracked him early. I kind of talked about Cal Poly's, uh, challenge program that they were gonna have in June inviting high school kid. We're excited about the whole idea of space and cyber security, and so on those air something. So I think we have to do it. Continue to do what were the course the next several years. >>Awesome. Any other creative approaches that you guys see working or might be on idea, or just a kind of stoked the ideation out their internship. So obviously internships are known, but like there's gotta be new ways. >>I think you can take what Steve was talking about earlier getting students in high school, uh, and aligning them sometimes. Uh, that intern first internship, not just between the freshman sophomore year, but before they inter cal poly per se. And they're they're involved s So I think that's, uh, absolutely key. Getting them involved many other ways. Um, we have an example of of up Skilling a redeveloped work redevelopment here in the Central Coast. PG and e Diablo nuclear plant as going to decommission in around 2020 24. And so we have a ongoing partnership toe work on reposition those employees for for the future. So that's, you know, engineering and beyond. Uh, but think about that just in the manner that you were talking about. So the up skilling and re Skilling uh, on I think that's where you know, we were talking about that Purdue University. Other California universities have been dealing with online programs before cove it and now with co vid uh, so many more faculty or were pushed into that area. There's going to be much more going and talk about workforce development and up Skilling and Re Skilling The amount of training and education of our faculty across the country, uh, in in virtual, uh, and delivery has been huge. So there's always a silver linings in the cloud. >>I want to get your guys thoughts on one final question as we in the in the segment. And we've seen on the commercial side with cloud computing on these highly accelerated environments where you know, SAS business model subscription. That's on the business side. But >>one of The >>things that's clear in this trend is technology, and people work together and technology augments the people components. So I'd love to get your thoughts as we look at the world now we're living in co vid um, Cal Poly. You guys have remote learning Right now. It's a infancy. It's a whole new disruption, if you will, but also an opportunity to enable new ways to collaborate, Right? So if you look at people and technology, can you guys share your view and vision on how communities can be developed? How these digital technologies and people can work together faster to get to the truth or make a discovery higher to build the workforce? These air opportunities? How do you guys view this new digital transformation? >>Well, I think there's there's a huge opportunities and just what we're doing with this symposium. We're filming this on one day, and it's going to stream live, and then the three of us, the four of us, can participate and chat with participants while it's going on. That's amazing. And I appreciate you, John, you bringing that to this this symposium, I think there's more and more that we can do from a Cal poly perspective with our pedagogy. So you know, linked to learn by doing in person will always be important to us. But we see virtual. We see partnerships like this can expand and enhance our ability and minimize the in person time, decrease the time to degree enhanced graduation rate, eliminate opportunity gaps or students that don't have the same advantages. S so I think the technological aspect of this is tremendous. Then on the up Skilling and Re Skilling, where employees air all over, they can be reached virtually then maybe they come to a location or really advanced technology allows them to get hands on virtually, or they come to that location and get it in a hybrid format. Eso I'm I'm very excited about the future and what we can do, and it's gonna be different with every university with every partnership. It's one. Size does not fit all. >>It's so many possibilities. Bond. I could almost imagine a social network that has a verified, you know, secure clearance. I can jump in, have a little cloak of secrecy and collaborate with the d o. D. Possibly in the future. But >>these are the >>kind of kind of crazy ideas that are needed. Are your thoughts on this whole digital transformation cross policy? >>I think technology is gonna be revolutionary here, John. You know, we're focusing lately on what we call digital engineering to quicken the pace off, delivering capability to warfighter. As an example, I think a I machine language all that's gonna have a major play and how we operate in the future. We're embracing five G technologies writing ability Thio zero latency or I o t More automation off the supply chain. That sort of thing, I think, uh, the future ahead of us is is very encouraging. Thing is gonna do a lot for for national defense on certainly the security of the country. >>Steve, your final thoughts. Space systems are systems, and they're connected to other systems that are connected to people. Your thoughts on this digital transformation opportunity >>Such a great question in such a fun, great challenge ahead of us. Um echoing are my colleague's sentiments. I would add to it. You know, a lot of this has I think we should do some focusing on campaigning so that people can feel comfortable to include the Congress to do things a little bit differently. Um, you know, we're not attuned to doing things fast. Uh, but the dramatic You know, the way technology is just going like crazy right now. I think it ties back Thio hoping Thio, convince some of our senior leaders on what I call both sides of the Potomac River that it's worth taking these gamble. We do need to take some of these things very way. And I'm very confident, confident and excited and comfortable. They're just gonna be a great time ahead and all for the better. >>You know, e talk about D. C. Because I'm not a lawyer, and I'm not a political person, but I always say less lawyers, more techies in Congress and Senate. So I was getting job when I say that. Sorry. Presidential. Go ahead. >>Yeah, I know. Just one other point. Uh, and and Steve's alluded to this in bonded as well. I mean, we've got to be less risk averse in these partnerships. That doesn't mean reckless, but we have to be less risk averse. And I would also I have a zoo. You talk about technology. I have to reflect on something that happened in, uh, you both talked a bit about Bill Britton and his impact on Cal Poly and what we're doing. But we were faced a few years ago of replacing a traditional data a data warehouse, data storage data center, and we partner with a W S. And thank goodness we had that in progress on it enhanced our bandwidth on our campus before Cove. It hit on with this partnership with the digital transformation hub. So there is a great example where, uh, we we had that going. That's not something we could have started. Oh, covitz hit. Let's flip that switch. And so we have to be proactive on. We also have thio not be risk averse and do some things differently. Eyes that that is really salvage the experience for for students. Right now, as things are flowing, well, we only have about 12% of our courses in person. Uh, those essential courses, uh, and just grateful for those partnerships that have talked about today. >>Yeah, and it's a shining example of how being agile, continuous operations, these air themes that expand into space and the next workforce needs to be built. Gentlemen, thank you. very much for sharing your insights. I know. Bang, You're gonna go into the defense side of space and your other sessions. Thank you, gentlemen, for your time for great session. Appreciate it. >>Thank you. Thank you. >>Thank you. >>Thank you. Thank you. Thank you all. >>I'm John Furry with the Cube here in Palo Alto, California Covering and hosting with Cal Poly The Space and Cybersecurity Symposium 2020. Thanks for watching.
SUMMARY :
It's the Cube space and cybersecurity. We have Jeff Armstrong's the president of California Polytechnic in space, Jeff will start with you. We know that the best work is done by balanced teams that include multiple and diverse perspectives. speaking to bang, we learned that Rachel sins, one of our liberal arts arts majors, on the forefront of innovation and really taking a unique progressive. of the National Security Space Association, to discuss a very important topic of Thank you so much bomb for those comments and you know, new challenges and new opportunities and new possibilities of the space community, we thank you for your long life long devotion to service to the drone coming over in the crime scene and, you know, mapping it out for you. Yeah, I really appreciate that And appreciate the comments of my colleagues on clock now on terms of the innovation cycles, and so you got to react differently. Because the workforce that air in schools and our folks re So the pipeline needs to be strengthened But it does have the same challenges. Steve, go ahead. the aspect That's a Professor Armstrong talked about earlier toe where you continue to work Once the students get to a place like Cal Poly or some of our other amazing Uh, and that continued partnership is the script has been flipped. How people the progressions of knowledge and learning truth. that is needed, what we've been working on for years of the, you know, Thio the modern version of what a public, successful private partnership looks like. This is the fault, if you will and not rely heavily in are the usual suspects for example, is the thing we call clear for success getting back Thio Uh, that and and love to follow up offline with you on that. You know the programs you get you particularly through We need to support a lot of programs we have in the U. D. So somehow we have to do a better idea, or just a kind of stoked the ideation out their internship. in the manner that you were talking about. And we've seen on the commercial side with cloud computing on these highly accelerated environments where you know, So I'd love to get your thoughts as we look at the world now we're living in co vid um, decrease the time to degree enhanced graduation rate, eliminate opportunity you know, secure clearance. kind of kind of crazy ideas that are needed. certainly the security of the country. and they're connected to other systems that are connected to people. that people can feel comfortable to include the Congress to do things a little bit differently. So I Eyes that that is really salvage the experience for Bang, You're gonna go into the defense side of Thank you. Thank you all. I'm John Furry with the Cube here in Palo Alto, California Covering and hosting with Cal
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Sanjay Uppal and Craig Connors, VMware | VMworld 2020
>>from around the globe. It's the Cube with digital coverage of VM World 2020 brought to you by VM Ware and its ecosystem partners. >>Welcome back. I'm stew Minuteman. And this is the Cube coverage of VM World 2020 our 11th year covering the show. And of course, networking has been a big growth story. Four vm where for a number years, going back to the Neisseria acquisition for over billion dollars. Really leveraging all of the virtual networking and SD wins been another hot topic. A couple years ago, it was the Velo Cloud acquisition. And now happy to welcome to the program two of the Velo Cloud business executives. First of all, we have Sanjay you Paul. He is the senior vice president and general manager of that mentioned division of VM Ware. Enjoining him is Craig Connors, whose the vice president and chief technology officer for that same division he was the chief architect of fellow Cloud Craig Sanjay. Thank you for joining us. >>Thank you. >>Thank you. >>Alright, So, Sanjay, first of all nice, you know, call outs and a lot of news that we're gonna get to dig into in the morning Keynote you know Pat Sanjay the team. Uh, you know, a couple of years ago, Pat talked about, you know, the next billion dollar businesses networking your team helping toe add to that. And, ah, a new term thrown out that we're gonna get to talk a little bit about. Our friends at Gartner termed it sassy. So I'll let you, you know, explain a little bit the news that this wonderful new four letter acronym that the Gartner spots that us. Um, why don't you start us there? >>Yeah. I couldn't be more excited to be here at VM World announcing this expansion of what's going on in Ste. Van. So I see Van was all about bringing branch office users to their applications and doing that in a really efficient manner, throwing out all those complex hardware appliances and simplifying everything with software, increasing the quality of experience for the user. But now what has happened is, you know they want security to be dealt off in the same way. Same simplicity and automation, same great user experience. And at the same time, you know, blocking all these attacks that are coming in from various places and covert has just driven that even more meaning that you need to get to networking and network security to be brought together in this simple and automated way while keeping the end user experience be great on while giving I t what they need, which is high security and good manageability. So this acronym sassy, secure access Service edge It really is the bringing together off net networking and network security both as a service. That service angle is really important. And the exciting part about what we're announcing at the at we'd be involved. Here is the expansion off the S, Stephen Pops and Gateways into becoming Sassy pops. And now customers can get a whole slew of services both networking and network security services from the anyway. So that's the announcement. >>Wonderful, Craig. You know, since since since you've helped with so much of the architecture here, I wanna kick out a little bit. When? When it comes to the security stuff that Sandy was talking about. I remember dealing back with land optimization solutions, trying to remember. Okay, wait. When can I compress? When can I encrypt? You know what do I lay on top of it? Um, SD when you know fits into this story, help us understand. What does you Novello Cloud do? What is it from the partner ecosystem? You know, So you know there's there's some good partners that you have helping us. Help us understand. You know what exactly we mean because security is such a broad term. >>Yeah, thanks. So there's four components in the sassy pop that we're bringing together. Obviously, VM Ware Ston is one of those Sanjay mentioned the changing workforce. We have off net users that aren't coming from behind Stu and Branch Mawr and Mawr today. So we also have secure access powered by our workspace. One solution that's bringing those remote users into the sassy pop and then two different security solutions. Secure Web gateway functionality. And that is the next generation secure Web gateway that includes things like DLP and remote browser isolation. And as you saw in the news today that's powered through ROM agreement with Menlo Security. And then we have next Gen firewall ing for securing corporate traffic. And that's powered by our own VM Ware NSX firewall, which has been recently augmented with our last line acquisition. So those are the four key components coming together within our sassy pop. And of course, we also have our continued partnership with the scaler for our our large joint via Mersey Scaler customer base to facilitate that security solution as well. >>Yeah. So, Sanjay, maybe it would make sense. As you said, you've got ah, portfolio now in this market, Uh, got v d I You've got edge walk us. Or if you could, some of the most important use cases for your business. >>Yeah. So you know the use case that has taken off in the last several years since the advent of SD. When is to get sites? So these would be branch offices and a branch office could be an agricultural field. It could be a plane. It could be an oil rig. You know, it could be any one of these. This is a branch office. So these sites how to get them connected to the applications that they need to get access to so telemedicine example. So how do you get doctors, diagnosticians and all that that are sitting in their clinics and hospitals? You get great access to the applications on the applications can be anywhere they don't have to be back in your data centers. You know, after data center consolidation happened, some of the apse you know, we're in the data centers. But then, after the cloud advent came, then the apse were everywhere there in the public cloud, both in I s as well as in SAS. And then now they're moving back towards the edge because of the advent of edge computing. So that's really the primary use case that s Stephen has been all about. And that's where you know, we have staked a claim to be the leader in that space. Now, with Covic, the use cases are expanding and obviously with work from home, you take the same telemedicine example. The doctors and diagnosticians who used to work from hospitals and clinics now have to get it done when they're working from the home. And, of course, this is a business critical app. And so what do you do? How do you get these folks who are at home to get the same quality of experience, the same security, the same manageability, but at the same time, you cannot disturb the other people who are working from home because that is an entire ecosystem. You serve the business user, but you also serve the needs off the home users keeping privacy in mind. So these two cases branch access and then remote access, which great talked about these are the primary use cases, and then they break down by vertical. So depending on whether it's health or it's federal or its manufacturing or its finance, then you have sub use cases underneath that. But this is how we from a from a V C n standpoint, you know, claimed to have 17,000 customers that have deployed our networking solutions. Ah, large fraction of those being our stu and solutions today. >>Yeah. Okay, Craig, one of those terms that gets thrown around a lot in the industry iss scale. I look at certain parts of the market, you know, say kubernetes kubernetes was about, you know, bringing together lots of sites. But now we're spending a lot of time talking about edge, which is a whole different scale. Same thing if you talk about devices and I o t can you speak to us a little bit about, you know, fundamentally, You know that branch architecture, I think, set you up well, but when I start thinking about EJ, it probably is. You know, uh, you know, larger number and some different challenges. So So maybe maybe some differences that happen to happen in the code to make that happen? >>Yeah, absolutely. I mean, I think you know, we've been fortunate in the success that we've had in RST ran deployments. More than 280,000 branches deployed with RST ran solution. So scale is something that's been near and dear to our heart from the beginning. How do you build a multi tenant service in the cloud? How do you build cloud scale? And we brought that aspect into all of these components through container ization, as you mentioned through horizontal scalability, bringing them into our own dedicated pops. Where we control the hardware we control the hyper visor, obviously built on top of the m r E. S s. I that allows us to deliver scale in a way that other competitors may not be able to achieve. >>Yeah, son Sanjay, it's been a couple of years since the acquisition by VM Ware. Give us a little bit of an update, if you would as to, you know, what I'm sure. Obviously, customer reach on adoption greatly increased by by the channel and go to market. But, you know, directionally And you know, any difference in use cases that that you've seen now being part of the M R. >>Yeah, absolutely. No. There's there's been an expansion in the use cases, which is why this fit was very good, meaning Vela Cloud being a part of VM way. So if you look at it, what the wider network does, where the place where you know ties, we tie it all together and tie walk together. If you look at the end User computing, which Greg was mentioning, the clients are digital workspace, workspace. One client. Well, those clients now will connect to our sassy pop. So that's one tie in that obviously we couldn't have and we were an independent company. The other side of it, when you go from the sassy pop into the data center, then we tie into NSX. Not just that the Cloud firewall, but in the data center itself so we can extend micro segmentation. So that's another kid use case that is becoming prevalent. Then the third aspect of this is really when you run inside telecom operators and VM Ware has a very robust business as it goes after telcos with the software stack and so running our gateways running our sassy pops at the telco environment, then gets us to integrate with what's going on with our telecom business unit. We also have what we're doing on our visibility and Tellem entry perspective. So we had acquired a company called Neons A, which were crafting into on edge network intelligence product that then fits into VM Ware's overall. For in the space we have, ah, product suite called We Realize Network Insight. And so that network inside, combined with what we're doing from from a business unit standpoint, gives customers an end to end view from from an individual client through the cloud, even up to an individual container. And so we call this client to cloud to container. All of this is possible because we're part of VM Ware. In the last piece of this is something that's gonna happen. We believe next year, which is edge computing when edge computing comes in. You know, I jokingly say to my team this acronym of Sassy, which is s a s e you gotta insert of sea in the middle. So it becomes s a CSE and out of that pronounced that says sacks E. So I know it sounds a little bit awkward, but that c stands for the compute. So as you put compute in the computer is going to run in the edge, the computer that's going to run in the pop and the sassy is gonna become, you know, sexy. And who better to give that to you than VM Ware? Because, you know, we have that management stack that controls compute for customers today. >>Well, definitely. I think you're you're you're drawing from the Elon Musk school of You know how to name acronyms in products Do so sometimes It's really interesting. Uh, Craig, talk us a little a little bit about that vision to get there, you know? What do we need to do as an industry? How's the product mature? Give us a little bit of that. That that roadmap forward, if you would >>Yeah, I think you know Sassy is really the convergence of five key things. One is this distributed pop architecture. Er So how do you deliver this? Compute and these services near to the customers premise. And that's something that companies like us have have had years of experience and building out. And then the four key components of sassy that we have, you know, zero trust access S t u N next generation firewall ing and secure Web Gateway. We're fortunate, as Sanjay said, to be part of the M where where we don't have to invent some of these components because we already have a works based one and we already have the NSX distributed firewall. And we already have the m r s d when and so ah, lot of companies you'll see are trying to to put all of these parts together. We already had them in house. We're putting them under one umbrella, the one place where we didn't have a technology within VM Ware. That's where we're leveraging these partnerships with memo and see scaler to get it done. >>Sanjay e think the telco use case that you talked about is really important One we've definitely seen, you know, really good adoption from from VM Ware working in those spaces. One place I I wanna understand, though, if you look at vcf and how that moves. Thio ws toe Azure, even toe Oracle's talked about in the keynote this morning. How does SD win fit into just that kind of traditional hybrid cloud deployment we've been talking about for the last couple of years? >>Yeah, that's a great question. So, you know, when you look at Ste Van, that name can notes software defined, but it doesn't. It's not specific to branch office access at all. And when you look at DCF, what VCF is doing is really modernizing your compute stack. And now you can run this modern compute stack of your own data centers. You can run it in the private cloud. You can run it on the public cloud as well, right? So you can put these tax on Amazon, azure, Google and and then run them. So what an STV in architecture allows you to do is not just get your branch and secure users to access the applications that are running on those computes tax. But you can also intermediate between them. So when customers come in and they say that they want simplified networking and security between two public cloud providers, this is the multi cloud use case, then getting that networking toe work in a seamless fashion with high security can be done by an S Stephen architectures. And our sassy pop is perfectly situated to do that. And all you would need to do is add virtual services at the sassy pop. An enterprise customer would come in and they say they want some peanuts here and some VP CS there they want to look at them in an automated fashion. They want to set it up, you know, with the point and click architectures and not have to do all this manual work, and we can get that done. So there's a there's a really good fit between Sassy s Stephen and where VCF is going to solve the multi cloud problem that people are having right now. >>Excellent. I really appreciate that. That that explanation last thing, I guess I'll ask is, you know, here at VM World, I'm sure you've got a lot of breakouts. You've probably got some good customers sharing some of their stories. So anonymous if it has to be. But we would love if you've got either views of some examples, uh, to help bring home that the value that your solutions are delivering. >>Great. When I start with one and then creek and fill in the other one, eso let me start off with the telemedicine example. So we have, you know, customer called M. D. Anderson Cancer Center. And these are the folks in in Texas, and they provide a really, really important service. And that service is, you know, providing patients who are critically ill to give them all the kinds of services, whether they come into the clinic or whether they're across a network connection. And they're radiologists and doctors air sitting at home. So I think it's very important use case and, you know, we started off by deploying in the hospitals and the clinics. But when Cove, it hit there to send a lot of these folks to work from home, and then when they work from home, it's really this device that goes in which you can see here. This is our Belo cloud edge. And this, um, has said in one of the my my favorite song says, There's nothing this box can't do. All right, so this box goes home into the, you know, doctors home, and then they are talking to their patient, getting telemedicine done because it solves the problem off performance. Um, you know that some of those folks have literally said that this thing was a God sent. That's not very often that networking people, you know, have been told that their products are like godsend. So I'll take that to the limit of grain of salt. But we are solving a very important problems increasing the performance were also this is a secure device, so it's not gonna be hacked into and then makes things much more manageable from a nightie standpoint. So this is one of those use cases, and there's plenty of them. But Craig has his favorites all turn it over to him. >>There's so many I could bore you. I think you know one really interesting. One is a new investment banking company that we have is a customer, and they used to go work in the office five days a week, and everything that they did was on their computer in the office and with this pivot to work from home post Kobe, did they think their future is a flexible work workforce where sometimes there in the office and sometimes they're remote. And when the remote there are deep peeing into their desktop, that is sting in their office and with their like to remote access VPN solution, they had to connect, Say, I'm a user sitting in Southern California. I'm connecting my VPN to Chicago to then come across the network back to Los Angeles to get to my desktop so that I can work from home. And now with Sassy, my secure access client from workspace one connects to the closest asi pop I get to my desktop in my office. Tremendously lower, Leighton see tremendously higher quality to experience for the users, whether they're, you know, at home, on the road anywhere they need to access that device. >>Craig Sanjay, thank you so much. Love the customer example. Sanjay. Good job bringing out the box. Uh, show people It's a software world. But the sassy hardware is still needed at times, too. Thanks for joining us. All >>right. Thank you, Stew. Thanks. Great. Cheers. All >>right. Stay with us for more coverage of VM World 2020. I'm still minimum. Thanks. As always for watching the cube
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World 2020 brought to you by VM Ware and its ecosystem partners. First of all, we have Sanjay you Paul. that we're gonna get to dig into in the morning Keynote you know Pat Sanjay the team. And at the same time, you know, You know, So you know there's there's some good partners that you have helping us. And as you saw in the Or if you could, some of the most important use cases for your business. And that's where you know, we have staked a claim to be the leader in that space. I look at certain parts of the market, you know, say kubernetes kubernetes was about, I mean, I think you know, we've been fortunate in the success But, you know, directionally And you know, any difference in use Then the third aspect of this is really when you run inside telecom That that roadmap forward, if you would And then the four key components of sassy that we have, you know, we've definitely seen, you know, really good adoption from from VM Ware working in those spaces. So what an STV in architecture allows you to do is not just get your branch and I guess I'll ask is, you know, here at VM World, I'm sure you've got a lot of breakouts. And that service is, you know, providing patients who are critically ill the users, whether they're, you know, at home, on the road anywhere they need Craig Sanjay, thank you so much. All Stay with us for more coverage of VM World 2020.
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Carol Carpenter, VMware | VMworld 2020
>>from around the globe. It's the Cube >>with digital coverage of VM World 2020 brought to you by VM Ware and its Ecosystem partners. Welcome back to the Cube. Virtual 2020. Coverage of VM Ware, VM World 2020 Virtual. I'm Sean for your host of the Cube. Join with Dave Alonso. We got a great guest. Carol Carpenter, Who's the chief marketing officer of VM Ware Cube Alumni move from Google Cloud to VM Ware. Carol, great to see you. And thanks for coming on the Cube for VM World 2020. Virtual coverage. Thank you. >>Yeah. Thank you both for having me here. Delighted to be here. >>So we've talked about many times before, but you're very in the cloud. Native space. You know the market pretty well. I gotta ask you what attracted you to come to the end? Where what was the What was the reason? Now you're heading up marketing for VM. Where what was the driving force? >>Well, a few things, you know, Number one. I've always had a passion for this space. I love the cloud. I was involved in an early stage company prior to Google Cloud that really had the promise of helping people get enterprises, get to the cloud faster. Um, and when I, you know, look around and I Look which kind of which companies are shaping the future of technology? VM ware, Certainly one of those companies. Second reason goes without saying the people in the culture, incredible leadership and empowerment all throughout Vienna, where and it's it's quite exceptional. And the third is I really think customers are on a really tough journey. Um, and having been at a hyper scaler, having worked at places where you know, cos air in a more traditional legacy environment, it makes it made me realize like this is a tough journey. And I think the, um where is uniquely positioned to help enterprises with what is a complex journey, and it's a multi cloud world. I'm sure you know that our customers know it. And how do you make all these disparate systems and tools work together to deliver the business results? I believe the M where is uniquely positioned Thio. >>It's interesting. VM Ware is going to a whole nother level. We've been commenting on our analysis segments around the business performance, obviously, and the moves they've made over the years. This is our 11th VM world. Keep started 10 years. 11 years ago. Um, we've been seeing the moves so great. Technology moves, product moves, business performance. The relationship with the clouds is all in place. But then Cove, it hits, okay? And then all that gets accelerate even further because you've got, you know, companies that I have to use this downtime to re modernized. And some people get a tailwind with modern application opportunities. So it's interesting time to be, you know, on this trajectory with VM ware and the clouds, what's your thoughts? Because you join right in the middle of all this and you're in and I of the storm. What's your view on this? Because this is a, uh, forcing function for companies to not only accelerate the transformation, but to move faster. >>Yeah, for sure. You know, it's been an incredibly challenging time, I think for everyone, and I hope everyone who's watching and listening is safe. Um, you know, we talk about decades of progress being made in two weeks, and I guess that's the silver lining. If there is one, which is this ultimate work? Remote work from home that we've enabled and the work anywhere. It's been completely liberating in so many ways. Um, you know, it's an area where I look at, there's how we lead our teams and how do we maintain relationships with customers, which obviously requires a different type of interaction, of different type of outreach? And and then there's what are the solutions at scale And you know, im I pleased to say, like there were absolute big lifts in certain areas of our business, particularly around, you know, remote work and our digital workspace solutions, you know, really enabling companies to get thousands of workers up and running quickly. That, combined with our security solutions and our SD wan solution to really enable all of these remote homes to become thousands of remote offices. So there's all of that, which is incredibly positive. And at the same time, you know, I have to tell you, I joke, but I still haven't figured out where the bathroom is, you know, free three plus months. So that way I miss the human connection. I miss being able to just see people and give people a hug now and then when you want Thio >>e mean, VM. Where? Carol, It's amazing. Company. You mentioned the culture before. It really started as a workstation virtualization company, right? And then so many challenges, you know, and use a computing. You guys do an acquisition bringing Sanjay Poon in all of a sudden, you're the leader there cloud, you know, fumbled a little bit, but all of a sudden, the cloud strategy kicking on all cylinders, we see that, you know, growing like crazy. The networking piece, the storage piece you mentioned security, which is a amazing opportunity. Containers. They're gonna kill kill VM ware. Well, I guess. Guess what? We're embracing them. It seems like culturally vm where it just has this attitude of if there's a wave, you know, we're gonna ride it, we're gonna embrace it and figure out how to deliver value to our customers. What's your thinking on that? >>Yeah. I mean, it's such a VM ware, such an innovative company. And that is another reason that attracted me on disability to look at what customers need. Like, this is an incredibly were an incredibly customer centric company, listening to customers, understanding their needs and providing a bridge to where they need to go while also providing them the resiliency and needs they have today. That is what thrills me. And I think we have such an incredible opportunity to continue to drive that future innovation while also being that bridge. Um, I have to tell you, you know, I've known VM Ware for a long time, and what appealed to me is this broader portfolio and this opportunity to actually tell a broader business value story to be able to actually tell that story about not just digital transformation but business transformation. So that's what that's. That's the journey we're on and it's it's happening. It's really I mean, you look at all the customers, whether it's, you know, JPMorgan Chase to, um, a nonprofit like feeding America to, you know, large companies like Nike. It's really incredible the impact and value we could bring. And I feel that my job and the marketing team's job is, I tell them like they're all these diamonds in the backyard. It's just some of them are a little dirty, and some are they're just not fully revealed, and it's our job, todo and you know, dust them off and tell the story to help customers and prospects understand the value we could bring. >>That's how should we be thinking? How should we be thinking about that? That business value, transformation, business transformation? You you? Certainly when you think of an application's company that there's easily connect the dots. But how should we be thinking about VM Ware in that value chain? You an enabler for that transformation? Can you provide some color there? >>Yeah, let me give you some specific examples like Look at, um, so the addition of Tan Xue to the portfolio is what enables us to have these discussions that, let's face it, the only reason people need or want infrastructure is because they want to deploy an application. They want to write an application. They want to move an application. And Tan Xue, which is our container based, kubernetes based orchestration solution and lots more to it. That's what how it is in simple terms that gives us the ability to work with companies, lines of business as well as developers around riel. Business transformation. So two quick examples one. I can't say the name quite yet, but I think very large pharmaceutical company who wants to launch and have a mobile app to help patients. People who are taking Cove in 19 tests get the results, understand the results, ask questions about the results and have one place to go that's really powerful. And to be able to develop an app that is scale built for scale, built for enterprise, built to be resilient when patients are trying to get information. Um, in four weeks, I mean, that's pretty. That's quite incredible. Another example is, you know, very large e commerce company that, you know, you mentioned Cove it and some of the challenges we know retail has certainly been kind of, ah, tale of two cities, right? Some companies with lots of lift and others with real struggle in the physical world. But anyway, large retailer who had to within weeks flip to curbside pickup, Um, being able to look customers being able to look at inventory on demand, those kinds of capabilities required ah, wholesale rewrite of many of their e commerce applications. Again, that's a place where we can go in and we can talk to them about that. And by the way, as you know, the challenge is it's one thing to write and deploy an app, and then it's another to actually run it at scale, which then requires the networking, scalability and flexibility it requires. The virtual, um, storage. It requires all the other elements that we bring to the table. So I think that is the That's kind of the landing spot. But it's not the ending spot when we talk to customers. >>Carol talk about the challenge of VM World 2020 this year. It's not in person. It's one of them. It's an industry event. It's been one every year. It's a place where there's deep community, deep technical demos, beep deep discussions. Ah, lot of face to face hallway conversations. That's not happening. It's virtual. Um, you came right in the middle of all this. You guys pulled it together. Um, got a You got keynote sessions and thanks for including the Cube. We really appreciate that as well. But you have all this content. How did you handle that? And how's that going and and share some, uh, color on what it took to pull it off. And what's your expectation? >>Yeah, So you know. Yes. VM world is considered the gold standard when it comes to industry events. I mean, from the outside in this is the canonical I t event. And so I feel, really, you know, honored that this franchise is now in my hands and have an incredible team of people who obviously have been working on it for prior to my joining. So I just feel honored to be part of it. Um, this is going to be the world's largest VM world. And on the one hand, miss the energy in the room, Miss seeing people, everything you talked about, the serendipitous interactions that the food line or coffee bar. Um, but going virtual has so many benefits. Some of the things we were talking about earlier, the ability to reach many, many more people. This event is going to be 5 to 6 times larger than our physical event. And that's not even including the VM world that we're running in Asia in China. And the other thing that makes me super happy is that over 65% of our registrants and of the attendees here are actually first time VM world attendees. So this ability to broad in our tent and make it easier I mean, let's face it. You know, being able to fly, whether it was Vegas or San Francisco is originally planned. Stay in these expensive hotels and take that time it was. It's a big ask. So by going virtual, we actually have expanded our audience tremendously. Three other thing I am really excited about is we have 800 plus content sessions. We are following the sun. We have live Q and A after every session. We have really the best mobile app for any events, so I encourage you to take a look at that which does enable the chat interaction as well as you know, path funding through the many channels we have of contact. Its's Look, we're learning, and I'd love to follow up with you later to hear what you've learned because I know you've also been doing a lot. Virtually, I think the world is going to move to something that's more hybrid, some combination of virtual and small group, you know, in person, some local events of some sort. Um, but this one I'm super excited about, we we really have seen high engagement, and I just think, Well, I look forward to hearing everyone's feedback. E >>I think one of the things that we've been hearing is is that I can now go to the M world. I can participate now virtually it's it's kind of I would call First Generation writes me the Web early days. But you're right. I think it's gonna open up the eyes to a bigger community, access a bigger pool of data, bigger pool of interactions and community. And when they do come back face to face, people be ableto fly and meet people they met online. So we think this is gonna be a real trend where it's like the r A. Y of this virtual space is tremendous. You could do demos. You conserve yourselves, you could consume a demo, but then meet people face to face. >>And by the way, we have, you know, a tremendous number of fun activities. Hopefully you've taken part in some of them. Everything from puppy therapy Thio magic shows to yoga Thio Um you know John Legend legend performing. So I agree. I think the level personalization and ability to self serve is going to be out of this world. So yeah, it's just the best. >>Your event, just some key things that we can share with the audience. Cloud City has over 60 solution Demos Uh, there's a VM World challenge That's fun. There's also an ex Ask the expert section where you got Joe Beta and Ragu and other luminaries there to ask the questions of the That's the top talent in the company all online. And of course, you get the CTO Innovation keynote with Greg Lavender. So you know you're bringing the big guns out on display on it. Z free access. Um, it's awesome. Congratulations. We're looking forward Toa see, with the day that looks like after, So what's the story line for you? If you had to summarize out the VM World 2020 this year, what's coming out from the data? What are you hearing? Is the key themes, Actually, the tagline. You know, uh, you know, possible together, Digital foundation, unpredictable world. But what are you hearing, uh, in the virtual hallways? >>Well, a few things, but I'd say the top take away is that VM where has spread its wings, has embraced mawr of the different ICTY audiences and is driving business transformation for companies in new and pretty unique ways. What and then obviously like slew of announcements, new partnerships, new capabilities, everything around multi cloud we have. As you know, every single cloud provider is a partner on the security front, intrinsic security built in throughout the entire stack. The the other part that I I think it's super exciting are these partnerships were announcing everything from what we're doing with and video to make a i mawr accessible for enterprises in production to what we're doing around sassy, secure access Service Edge. Being able to provide a holistic, secure, distributed environment so that every worker, no matter where they are, every endpoint, every remote office could be fully secured. >>You know, in VM where is the gold standard of Of of the Ecosystem and VM world? Of course, they're all in the showcase and it was hard fought. I mean, it took a long time to get there, and you know, the challenges of building that. And now you mentioned in video. You see all these new tail winds coming in and and then I've seen companies launch at VM World. And so you know that ecosystem is, as I say, it is very difficult to build. But then becomes a huge asset because this just gives you so much leverage. A zone organization, your company's your partners, your customers. >>Thank you, Dave. Yeah, we're super excited. And I should say that like the partner and the ecosystem here is unparalleled. And our challenge is how do we provide? And you know, this Like, how do we provide the strategic vision and that practitioner level content? So we're gonna you know, that's what we're committed. Teoh is making sure that our practitioners get everything they need in every every area of expertise, as well as making sure we're conveying our business story. >>Carol, thanks so much for coming on. Really appreciate the inside one final question for you as we get through this crisis soon hybrid comes back for events, certainly. But as the CMO the next gen story, you now have a chief customer officer. We interviewed him. Well, the n words go to the next level. What's your goals? What are you trying to accomplish? And you've got a lot of things going on. Certainly a big story to tell. A lot of ingredients. Toe kinda cook a great, great story here. What's your goals? See him over the next year. >>You know, my goal is to help drive the business transformation and you've heard it from Submit. You've heard it from others at this point. But really, you know, the company is going We're going through a dramatic transformation from being, you know, ah, license on Prem Company to being a multi cloud, modern SAS company. So my goal is to support that. And that means modernizing the way we do marketing which, you know, you say, Well, what does that mean? It means customer focus, customer lifecycle marketing. It means agility, being able to actually use data to drive how we interact with customers and users so that they have those great experiences and they continue to use the product and Dr Adoption and Growth. And the other part of it is, um, b two b marketing, as you may or may not have noticed, is incredibly boring and dull. And I know I'm guilty of this, too. We get caught up in a lot of but jargon and the language, and I am on a mission that we're going to do great B two B marketing that helps customers understand what we do and where we express the value simply clearly and in in differentiated way. >>That's awesome. >>Yeah, Why should the consumer guys have all the fun? Right? >>Right, Well, and that's part of being, by the way a SAS or subscription company is. Everything we do needs to be consumer simple at scale and with the secure ability and the reliability of what an enterprise means. >>Well, I got to tell you that the irony of all this virtual ization of the world with Covic virtual events e one of the big surprise is we're gonna be looking back at is how much it's opened up Thio Mawr audiences and new ways of modernizing and taking advantage of that. Certainly with content in community, you guys are well positioned. Congratulations for a great event. Thank you for coming on and sharing your insights, and we'll keep in touch. We'll try. We'll try to make it exciting, Mister Cube. Thank you. Appreciate >>it. Thank you. Awesome. Thank you. Thank you, John. >>I'm Jennifer David. Lot Cube. Coverage of the M 2020 Virtual. This is the Virtual Cube. Have now virtual sets everywhere. All around the world. It's global. Thanks for watching
SUMMARY :
It's the Cube And thanks for coming on the Cube for VM World 2020. Delighted to be here. I gotta ask you what attracted you to come to the end? and when I, you know, look around and I Look which kind of which companies are to be, you know, on this trajectory with VM ware and the clouds, what's your thoughts? And at the same time, you know, the cloud strategy kicking on all cylinders, we see that, you know, growing like crazy. And I feel that my job and the marketing team's job is, I tell them Certainly when you so the addition of Tan Xue to the portfolio is what enables Um, you came right in the middle of all this. enable the chat interaction as well as you know, path funding through the many channels but then meet people face to face. And by the way, we have, you know, a tremendous number of fun activities. There's also an ex Ask the expert section where you got Joe Beta and Ragu and other As you know, every single cloud provider is a partner on the security to get there, and you know, the challenges of building that. And you know, this Like, how do we provide the strategic vision and that practitioner Really appreciate the inside one final question for you as we get through And that means modernizing the way we Right, Well, and that's part of being, by the way a SAS or subscription company Well, I got to tell you that the irony of all this virtual ization of the world with Thank you. Coverage of the M 2020 Virtual.
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Greg Lavender, VMware | VMworld 2020
>>from around the globe. It's the Cube >>with digital coverage of VM World 2020 brought to you by VM Ware and its ecosystem partners. Hello and welcome back to the VM World 2020 Virtual coverage with the Cube Virtual I'm John for day. Volonte your hosts our 11th year covering VM. We'll get a great guest Greg Lavender, SBP and the CTO of VM. Where, uh, welcome to the Cube. Virtual for VM World 2020 Virtual Great. Thanks for coming on. >>Privileged to be here. Thank you. >>Um, really. You know, one of the things Dave and I were commenting with Pat on just in general start 11th year covering VM world. Uh, a little difference not face to face. But it's always been a technical conference. Always a lot of technical innovation. Project Monterey's out there. It's pretty nerdy, but it's a it's called the catnip of the future. Right? People get excited by it, right? So there's really ah lot of awareness to it because it kinda it smells like a systems overhaul. It smells like an operating system. Feels like a, you know, a lot of moving parts that are, quite frankly, what distributed computing geeks and software geeks love to hear about and to end distributed software intelligence with new kinds of hardware innovations from and video and whatnot. Where's that innovation coming from? Can you share your thoughts on this direction? >>Yeah, I think first I should say this isn't like, you know, something that just, you know, we decided to do, you know, six months ago, actually, in the office of C T 04 years ago, we actually had a project. Um, you know, future looking project to get our core hyper visor technology running on arm processors and that incubated in the office of the CTO for three years. And then last December, move the engineering team that had done that research and advanced development work in the office of the CTO over to our cloud platforms business unit, you know, and smart Knicks, you know, kind of converged with that. And so we were already, you know, well along the innovation path there, and it's really now about building the partnerships we have with smart nick vendors and driving this technology out to the benefit of our customers who don't want to leverage it. >>You get >>Greg, I want if you could clarify something for me on that. So Pat talked about Monterey, a complete re architect ing of the i o Stack. And he talked about it affecting in video. Uh, intel, melon, ox and Sandoz part of that when he talks about the Iot stack, you know, specifically what are we talking about there? >>So you know any any computing server in the data center, you know, in a cola facility or even even in the cloud, you know? Ah, large portion of the, you know CPU resource is, and even some memory resource is can get consumed by just processing. You know, the high volumes of Iot that's going out, you know, storage devices, you know, communicating between the different parts of multi tiered applications. And so there's there's a there's an overhead that that gets consumed in the course server CPU, even if its multi core multi socket. And so by offloading that a lot of that I owe work onto the arm core and taking advantage of the of the hardware offloads there in the smart Knicks, you can You can offload that processing and free up even as much as 30% of the CPU of a server, multi socket, multicourse server, and give that back to the application so that the application gets the benefit of that extra compute and memory resource is >>So what about a single sort of low cost flash tear to avoid the complexities of tearing? Is that part of the equation? >>Well, you know, you can you can, um you know, much storage now is network attached. And so you could if it's all flash storage, you know, using something like envy me fabric over over Ethernet, you can essentially build large scale storage networks more efficiently, you know more cheaply and take advantage of that offload processing, uh, to begin to reduce the Iot Leighton. See, that's required taxes. That network attached storage and not just storage. But, you know, other devices, you know, that you can use you could better network attached. So disaggregated architectures is term. >>Uh, is that a yes? Or is that a stay tuned? >>Yeah, Yeah, yeah, yeah, yes. I mean the storage. You know, more efficient use of different classes of storage and storage. Tearing is definitely a prime use case there. >>Yeah, great. Thank you. Thanks for that. John, >>How could people think about the edge now? Because one of the things that's in this end to end is the edge. Pat brought it up multi cloud and edge or two areas that are extending off cloud and hybrid. What should people think about the innovation equation around those things? Is that these offload techniques? What specifically in the systems architecture? Er, do you guys see as the key keys there? >>So so, you know, edges very diversified, heterogeneous place, Uh, in the architectures of multi cloud services. So one thing we do know is, you know, workload. I would like to say workload follows data, and a lot of the data will be analyzed, the process at the edge. So the more that you can accelerate that data processing at the edge and apply some machine learning referencing at the edge were almost certainly gonna have kubernetes everywhere, including the edge. So I think you're seeing a convergence of the hardware architectures er the kubernetes control plane and services and machine learning workloads. You know, traveling to the edge where the where the data is going to be processed and actions could be taken autonomously at the edge. So I think we're in this convergence point in the industry where all that comes together. >>How important do you >>do you see that? Okay, John, >>how important is the intelligence piece? Because again, the potatoes at the edge. How do you guys see the data architecture being built out there? >>Um, well, again, it's depending on the other. The thick edge of the thin edge. You know, you're gonna have different, different types of data, and and again, a lot of the the inference thing that could happen at the edges. Going to, I think, for mawr, you know, again to take action at the edges, opposed to calling home to a cloud, you know, to decide what to do. So, depending on, you know, the computational power and the problem with its video processing or monitoring, you know, sensors, Aaron, oil. Well, the kind of interesting that will happen at the edge will will be dependent on that data type and what kind of decisions you want to make. So I think data will be moving, you know, from the edge to the cloud for historical analytics and maybe transitional training mechanisms. But, you know, the five G is gonna play heavily into this is well right for the network connectivity. So we read This unique point is often occurs in the industry every few years of all these technology innovations converging to open up an entirely new platform in a new way of computing that happens at the edge, not just in your data center at the cloud. >>So, Greg, you did a fairly major stint at a large bank. What would something you mentioned? You know, like an oil rig. But what would something like these changes mean for a new industry like banking or financial? Uh, will it have an impact there and put on your customer hat for a minute and take us through that >>e? You know, eight machines, you know, branches, chaos. You know, there's all make banks always been a very distributed computing platform. And so, you know, people want to deliver mawr user experience, services, more video services. You know all these things at the edge to interact positively with the customer without using the people in the loop. And so the banking industry has already gone through the SD when, and I want transformation to deliver the bandwidth more capably to the edge. And I just think that they'll just now be able to deliver Mawr Edge services that happened can happen more autonomously at the edge is opposed that having the hairpin home run everything back to the data center. >>Awesome. Well, Pat talks about the modern platform, the modern companies. Greg, I wanna ask you because we're seeing with Kovar, there's to use cases, you know, the people who don't have a tailwind, Um, companies that are, you know, not doing well because there's no business that you have there modernizing their business while they have some downtime. Other ones have a tailwind. They have a modern app that that takes advantage, this covert situation. So that brings up this idea of what is a modern app look like? Because now, if you're talking about a distributed architecture, some of things you're mentioning around inference, data edge. People are starting to think about these modern naps, and they are changing the game for the business. Now you have vertical industries. You mentioned oil and gas, you got financial services. It used to be you had industry solution. It worked like that and was siloed. Now you have a little bit of a different architectures. If we believe that we're looking up, not down. Does it matter by industry? How should people think about a modern application, how they move faster? Can you share your insights into into some of this conceptual? What is a modern approach and does it doesn't matter by vertical or industry. >>Yes, I mean, certainly over the course of my career, I mean, there's there's a massive diversity of applications. And of course, you know, the explosion of mobile and edge computing is just another sort of sort of use cases that will put demands on the infrastructure in the architecture and the networking. So a modern, a modern app I mean, we historically built sort of these monolithic app. So we sort of built these sort of three tier apse with, you know, sort of the client side, the middleware side. The database back in is the system of record. I mean, this is even being more disaggregated in terms of, you know, the the consumer edges both not just web here, but mobile tear. And, you know, we'll see what emerges out of that. The one thing for sure that is that, um they're becoming less monolithic and mawr a conglomeration of sass and other services that are being brought together, whether it's from the cloud services or whether it's s, you know, SBS delivering, you know, bring your own software. Um, and they're becoming more distributed because people need operated higher degrees of scale. There's a limit to Virgil vertical scaling, so you have to go to horizontal scaling, which is what the cloud is really good at. So I think all these things were driving a whole new set of technologies like next generation AP gateways. Message Busses, service mesh. We're announcing Tanzi's service message being world. Um, you know, this is just allowing allowing that application to be disaggregated and then integrated with other APS assassin services that allow you to get faster time to market. So speed of delivery is everything. So modern C I. C d. Modern software, technology and ability to deploy and run that workload anywhere at the edge of the core in the data center in the cloud. >>So when you do in your re architecture like this, Greg, I mean you've seen over the course of history in our industry you've seen so many companies have hit a wall and in VM, whereas it's just amazing engineering culture. How are you able toe, you know, change the engine mid flight here and avoid like, serious technical debt. And I mean, it took, you know, you said started four years ago, but can you give us a peek inside? You know, that sort of transformation and how you're pulling that off? >>Well, I mean, we're providing were delivered the platform and, you know, spring Buddhas a key, you know, technology that's used widely across the industry already, which is what we've got is part of our pivotal acquisition. And so what we're just trying to do is just keep keep delivering the technology and the platform that allows people to go faster with quality security and safety and resiliency. That's what we do really well at VM ware. So I think you're seeing more people building these APS Cloud native is opposed to, you know, taking an existing legacy app In trying to re factor it, they might do what it called e think somebody's called two speed architectures. Take the user front, end the consumer front in, and put that cloud native in the cloud. But the back end system of record still runs in the private cloud in a highly resilient you know, backed up disaster recovered way. So you're having, I think, brand new cloud native APS we're seeing. And then you're seeing people very carefully because there's a cost to it of looking at How do I basically modernized the front end but maintain the reliability of the scalability of security and the reliability of that sort of system of record back in? So either way, it's it's winning for the companies because they could do faster delivery to their businesses and their clients and their partners. But you have to have the resiliency and reliability that were known for for running those mission critical workloads, >>right? So the scenario is that back end stays on premise on the last earnings call, I think, Pat said, or somebody said that, that I think I just they said on Prem or maybe the man hybrid 30 to 40% cheaper, then doing it in the cloud. I presume they were talking about those kind of back end systems that you know you don't wanna migrate. Can you add some color that again from your customer perspective That the economics? >>Yeah. You know, um, somebody asked me one time what's really a cloud. Greg and I said, automation, automation, automation you can take you can take You can take your current environments and highly automate the release. Lifecycle management develop more agile software delivery methods. And so therefore, you could you could get sort of cloud benefits, you know, from your existing applications by just highly optimizing them and, you know, on the cost of goods and services. And then again, the hybrid cloud model just gives customers more choice, which is okay. I want to reduce the number of data centers I have, but I need to maintain reliability, scalability, etcetera. Take advantage of, you know, the hybrid cloud that we offer. But you'll still run things. Cloud natives. I think you're seeing this true multi cloud technology and paradigm, you know, grow out as people have these choices. And then the question is okay. If you have those choices, how do you maintain security? How do you maintain reliability? How do you maintain up time yet be able to move quickly. And so I think there's different speeds in which those platforms will evolve. And our goal is to give you the ability to basically make those choices and and optimize for economics as well as technical. You know, capability. >>Great. I want to ask you a question with Cove it we're seeing and we've been reporting the Cube virtual evolve because we used to be it at events, but we're not there anymore. But the as everyone has realized with cove it it's exposed some projects that you might not want to double down on or highlighted some gaps in architecture. Er, I mean, certainly who would have forecast of the disruption of 100% work from home VP and provisioning to access and access management security, and it really is exposed. What kind of who's where in the journey, Right in digital transformation. So I gotta ask you, what's the most important story or thing to pay attention, Thio as the smart money and smart customers go, Hey, you know what? I'm gonna double down on that. I'm gonna kill that project or sunset. That or I'm not gonna re factor that I'm gonna contain Arise it and there's probably there's a lot of that going on. In our conversations with customers, they're like it's pretty obvious. It's critical path. It's like we stay in business. We build a modern app, but I'm doubling down. I'm transitioning. It's a whole nother ballgame. What >>is >>the most important thing that you see that people should pay attention to around maintaining an innovation and coming out on the other side? >>Yeah, well, I think I think it just generally goes to the whole thesis of software defined. I mean, you know the idea of taking an appliance physical, You know, you have to order the hardware, get it on your loading dock, install in your data center. You know, go configure it, mapping into the rest of your environment. You know, whereas or you could just spend up new, softer instances of load balancers, firewalls, etcetera. So I think you know what's What's really helped in the covert era is the maturity of software to find everything. Compute storage, networking. Lan really allowed customers and many of our customers toe, you know, rapidly make that pivot. And so you know what? It's the you know, the workspace, the remote workspace. You gotta secure it. That's a key part of it, and you've got to give it. You know, you gotta have the scalability back in your data centers or, if you don't have it, be able to run those virtual desktops you know, in the cloud. And I think so. This ability again to take your current environment and, more importantly, your operating model, which, you know the technology could be agile and fast. But if you're operating models not agile, you know you can't executed Well, One of the best comments I heard from a customer CEO was, you know, for six months we debated, you know, the virtual networking architecture and how to deploy the virtual network. And, you know, when covet hit. We made the decision that did it all in one week. So the question the CEO asked now is like Well, why do we Why do we have to operate in that six month model going forward? Let's operate in the one week model going forward. E. I think that that z yeah, that's e think that's the big That's a big inflection point is the operating model has to be agile. We got all kinds of agile technology and choices I mentioned it's like, How do you make your organization agile to take advantage of those technological offerings? That's really what I've been doing the last six months, helping our customers achieve. >>I think that's a key point worth calling out and doubling down on day because, you know, whether you talk about our q Q virtual, our operating model has changed and we're doing new things. But it's not bad. It's actually beneficial. We could talk to more people. This idea of virtual ization. I mean pun intended virtual izing workforces face to face interactions air now remote. This is a software defined operating business. This is the rial innovation. I think this is the exposure. As companies wake up and going. Why didn't we do that before? Reminds me of the old mainframe days. Days? You know, why do we have that mainframe? Because they're still clutching and grabbing onto it. They got a transition. So this is the new the new reality. >>We were joking earlier that you know it ain't broke, don't fix it. And all of a sudden Covic broke everything. And so you know, virtualization becomes a fundamental component of of of how you respond. But and I wonder if Greg you could talk about the security. Peace? How how that fits in. You know everybody you know, the bromide, of course, is security can't be a bolt on. It's gotta be designed in from the start, Pat Gelsinger said years ago in the Cube. Security is a do over. You guys have purchased many different security components you've built in. Security comes. So how should we think about? And how are you thinking about designing insecurity across that entire stack without really bolting in, You know, pieces, whether it's carbon, carbon, black or other acquisitions that you've made? >>Yeah, I mean, I think that's that's the key. Inflection point we're in is an industry. I mean, getting back to my banking experience, I was responsible for cybersecurity, engineering the platforms that we engineered and deployed across the bank globally. And the challenge, the challenge. You know, that's I had, you know, 150 plus security products, and you go to bed at night wondering what? Which one did I forget to deploy or what did I get that gap? Do you think you think you're safe by the sheer number, but when you really boil down to it is like, you know, because you have to sort of like both all this stuff together to create a secure environment, you know, on a global level. And so really, our philosophy of VM where is Okay? Well, let's kind of break that model. That's what we call it intrinsic security, which is just, you know, we have the hyper visor. If you're running, the hyper visor is running on most of the service in your data center. If we have your if you have our network virtualization, we see all the traffic going between all those hyper visors and out to the cloud as well hybrid cloud or public cloud with our NSX technology. And then, you know, then you sort of bring into that the load balancers and the software to find firewalls. And pretty soon you have realized Okay, look, we have we have most of the estate. Therefore we could see everything and bring some intelligent machine learning to that and get proactive as opposed to reactive. Because our whole model now is we. All this technology and some alert pops and we get reactive. How about proactively telling me that something nasty is going on. >>I need to ask you a >>question. May be remediated. Sorry, John. It may be remediated at some point anyway. Bring in some machine intelligence tow. So instead of like you said, getting an alert actually tells me what what happened and how it was fixed, you know? Or at least recommending what I should dio, right? >>Yeah. I mean, part of the problem in the historic architectures is it was all these little silos. You know, every business unit had its own sort of technology. And Aziz, you make things virtualized. You you sort of do the virtual networking. The virtual stories of virtual compute all the software. You know, all of a sudden you have you have a different platform, you have lots of standardization. Therefore you don't have your operating model simplifies right and amount of and then it's about just collecting all the data and then making sense of the data. So you're not overwhelming the human's capacity to respond to it. And so I think that's really the fundamental thing we're all trying to get to. But the surface area is enlarged outside the data centers we've discussed out to the edge, whatever the edges, you know, into the cloud hybrid or public. So now you've got this big surface area where you've gotta have all that telemetry and all that visibility again, Back to getting proactive. So you got to do it in Band is opposed out of band. >>Great. I want to ask you a question on cyber security. We have an event on October 4th, the virtual event that Cuba is hosting with Cal Poly around this space and cybersecurity, symposiums, intersection of space and cyber. I noticed VM Ware recently announced last month that the United States Space Force has committed to the Tan Xue platform for for Continuous Dev ops operation for agility. I interviewed Lieutenant General John Thompson, Space Force, and we talked about that. He said quote, it's hard to do break fix in space. Uh, illustrating, really? Just can't send someone to swap out something in space. Not yet, at least. So they're looking at software defined as a key operating reality. Okay, so again, talk about the edge of space Isas edges. You're gonna get it. Need to be completely mad and talk about payloads and data. This >>is kind >>of interesting data point because you have security issues because space is gonna be contested and congested as an edge device. So it's actually the government's interested in that. But fundamentally, the death hops problem that you're you guys are involved in This >>is a >>reality. It's kind of connects this reality idea of operating models based in reality have to be software. What's >>your name? Yeah. I mean, I think the term we use now is def sec ops because you can't just do Dev ops. You have to have the security component in there, So, uh, yeah, the interesting. You know, like, there's a lot of interesting things happen just in fundamental networking, right? I mean, you know, the StarLink, you know, satellites at Testa. His launched Elon musk has launched and, you know, bringing sort of, you know, higher band with laurel agency to those. Yeah, we'll call it near space the and then again, just opens up all new opportunities for what we can dio. And so, Yeah, I think that's the software that the whole the whole saw for development ecosystem again, back to this idea. I think of three things. You gotta have speed. You gotta have scale and you gotta have security. And so that's really the emerging platform, whether it's a terrestrial or in near space, Uh, that's giving us the opportunity, Thio Do new architectures create service measures of services, some terrestrial, some some you know, far remote. And as you bring these new application architectures and system platform architectures together with all the underlying hardware and networking innovations that are occurring, you mentioned flash. But even getting into pmm persistent memory, right? So this this is so much happening that is converging. What's exciting to me about being a TV? Where is the CTO and we partner with all the hardware vendors? We partner with all the system providers, like in video and others. You know, the smart nick vendors. And then we get to come up with software architectures that sort of bring that together holistically and give people a platform. We can run your workloads to get work done wherever you need to land those workloads. And that's really the excitement about >>the candy store. And yet you've got problems hard problems to work on to solve. I mean, this really brings the whole project moderate, full circle because we think about space and networks and all these things you're talking about, You need to have smart everything. I mean, isn't that software? It's a complete tie into the Monterey. >>Yeah, yeah, yeah, Exactly. You're right. It's not just it's not just connecting everything and pushing data around its than having the intelligence to do it efficiently, economically, insecurely. And that's you know. So I see that you don't want to over hype machine learning. I did not to use the term AI, but use the machine learning technologies, you know, properly trained with the proper data sets, you know, and then the proper algorithms. You know that you can then a employee, you know, at the edge small edge, thick edge, you know, in the data center at the cloud is really Then you give the visibility so that we get to that proactive world I was talking about. >>Yeah, great stuff, Greg. Great insight, great conversation. Looking forward to talking mawr Tech with you. Obviously you are in the right spot was in the center of all the action across the board final point. If you could just close it out for us. What is the most important story at VM World 2020 this year. >>Um, well, I think you know, I like to say that I have the best job. I think you know that I've had in my career. I've had some great ones is you know, we get to be disruptive innovators, and we have a culture of perpetual innovation and really being world for us, Aly employees and all the people that work together to put it together is we get to showcase. You know, some of that obviously have more up our sleeves for the future. But, you know, being world is are, you know, coming coming out out show of the latest set of innovations and technologies. So there's going to be so much I have, ah, vision and innovation. Keynote kickoff, right. Do some lightning demos. And actually, I talk about work we're doing in sustainability, and we're putting a micro grid on our campus in Palo Alto and partnership with City of Palo Alto so that when the wildfires come through or there is power outages, you know we're in oasis of power generating capacity with our solar in our batteries. And so the city of Palo Alto could take their emergency command vehicles and plug into our batteries when the power is out in Palo Alto and operate city services and city emergency services. So we're not just innovating, you know, in cortex we're innovating to become a more, you know, sustainable company and provide sustainable, you know, carbon neutral technology for our customers to adopt. And I think that's an area we wanna talk about me. We talk about it next time, but I think you know our innovations. We're gonna basically help change the world with regard to climate as well. >>Let's definitely do that. Let's follow up for another in depth conversation on the societal impact. Of course, VM Ware VM Ware's VM World's 2020 is virtual is a ton of sessions. There's a Cloud City portion. Check out the 60 solution demos. Of course, they ask the expert, Greg, you're in there with Joe Beta Raghu, all the experts, um, engage and check it out. Thank you so much for the insight here on the Cube. Virtual. Thanks for coming on. >>Appreciate the opportunity. Great conversation and good questions. >>Great stuff. Thank you very much. Innovation that vm where it's the heart of their missions always has been, but they're doing well on the business side, Dave. Okay. The cube coverage. They're not there in person. Virtual. I'm John for day. Volonte. Thanks for watching.
SUMMARY :
It's the Cube with digital coverage of VM World 2020 brought to you by VM Ware and Privileged to be here. Feels like a, you know, a lot of moving parts that are, Yeah, I think first I should say this isn't like, you know, something that just, you know, he talks about the Iot stack, you know, specifically what are we talking about there? So you know any any computing server in the data center, you know, But, you know, other devices, you know, that you can use you could better network attached. I mean the storage. Thanks for that. Er, do you guys see as the key keys there? So the more that you can accelerate that data How do you guys see the data architecture being built out there? you know, from the edge to the cloud for historical analytics and maybe transitional training mechanisms. What would something you mentioned? You know, eight machines, you know, branches, Um, companies that are, you know, not doing well because there's no business that you have there modernizing their business So we sort of built these sort of three tier apse with, you know, sort of the client side, the middleware side. And I mean, it took, you know, you said started four years ago, Well, I mean, we're providing were delivered the platform and, you know, spring Buddhas a key, you know, that you know you don't wanna migrate. And our goal is to give you the ability to basically make those choices and and Thio as the smart money and smart customers go, Hey, you know what? It's the you know, the workspace, the remote workspace. I think that's a key point worth calling out and doubling down on day because, you know, And so you know, virtualization becomes a fundamental component of of of how you respond. You know, that's I had, you know, 150 plus security products, and you go to bed at night wondering what? So instead of like you said, the data centers we've discussed out to the edge, whatever the edges, you know, into the cloud hybrid or public. I want to ask you a question on cyber security. of interesting data point because you have security issues because space is gonna be contested and to be software. I mean, you know, the StarLink, you know, satellites at Testa. the candy store. You know that you can then a employee, you know, at the edge small edge, thick edge, Obviously you are in the right spot was in the center of all the action across But, you know, being world is are, you know, coming coming out out show of the latest set Thank you so much for the insight here on the Cube. Appreciate the opportunity. Thank you very much.
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Sumit Dhawan, VMware | VMworld 2020
>>from around the globe. It's the Cube with digital coverage of VM World 2020 brought to you by VM Ware and its ecosystem >>partners. Hello and welcome to the Cube. Special coverage of VM World 2020 Virtual I'm John for host of the Cube were stupid men Day volonte all doing interviews covering the virtual version of VM World. First time it's ever happened. We've been covering VM World for over 10 years, our 11th season with Cube at VM World. And of course, it's difference virtual. But we're doing our part. We're getting in the programs. We need to get the stories out and we got a great guest here. Submit to on who's the chief customer officer of the M where, uh, back to VM, where he ran the end user computing of which we covered air. Watch a lot of great announcements Submit. Great to see you. Thanks for coming on to the Q. Virtual >>John. Great to see you again. And great to be back on the Cube. >>So great to see you. And again I know you. You came in your back into the wheelhouse of VM ware. But as the theme of this show is putting the digital foundation for an unpredictable world. Also, with Covidien going virtual makes a lot of sense. However, VM Ware has been doing extremely well on the business performance side and making all the right tech moves we've been covering them to Cuba is well documented, the business models evolving. The performance is there. You are in a new role for VM, where its newly created chief customer officer tell us why you're back. Why this role? Why is it important? >>Yeah, great question, John. You know, I I joined the anywhere because we end where I look at sort of what bm where is trying to do all aligned with what customers want If you think about customers, they have been up until now, dabbling with cloud building sort of strategies on how to embrace Cloud, which applications will go to which parts off the cloud. And it has been something that has been more off slow RL strategy and with the multi cloud transition plan. Now, VM Ware provides to some extent this, you know, started out with operating system for the hardware, and it has evolved to provide operating system for the cloud it truly runs applications across multiple clouds. And with our partnerships with AWS Azure, Microsoft Google, we're able to sort of give our customers this multi cloud platform for them to run any application, whether that's traditional or modern, in a sort of unified operational fashion. Now this is a different subscription world for customers, right and customers in the world of cloud, especially when they're going into this kind of a transformational journey. Um, you know, it requires we anywhere to think slightly differently. It's not just the traditional cell implement support kind of customer model. You have really help them achieve their out, come over a period of time and then make them successful as they continue to sort of face the uncertainties off the multi cloud world. So So So Pat and Sanjay decided to create this new customer experience office and all different functions from success support digital engagement as well a czar insulting professional services. Tam's were put together so that we can offer integrated experiences to the customer. And that sounded exciting and, you know, we're making tons off interesting innovations there. Some announced that GM World and, uh, very much aligned with an objective to help our customers. >>E. I want to dig into the news and the announcement because I think there's a specific thing I'd like to drill into. But I want to get your thoughts submit because I think VM Ware and I thought to Sanjay about this as well as Pat. Clearly. Cooper Days is the dial tone of the Internet investment cloud Native Project. Monterey speaks to Multi cloud, totally get it. But Cove it has accelerated not only VM where every company, whether they're on the delivery side of it selling side or even consuming of the technology cloud, for instance, has forced the digital transformation. And it's catching some people off guard, right? So what are your thoughts? Because, you know, you have a value projects, you sell it to customers, you implement it, you support it. I mean, that >>was a >>nice grew swing for enterprise vendors like VM Ware. But now, with cove, it and all the digital transformation acceleration, it's causing a lot of people to be ready faster. How >>do you get >>that readiness? What do you bring to the table? What's your view on this? What's your reaction? Because people >>try to >>figure this out. It's confusing. >>I mean, I You know what it's it's very interesting. For example, I will give you an example. There's like, two extremes, and both of them are dealing with a very similar situation, all caused because of prove it. Okay, On one end of the spectrum, there are customers who are saying, Listen, our business is doing extremely well because of digital, and all of a sudden, uh, business needs this rapid agility, which can only be achieved through modern applications, and they're able to sort of move these applications because of elasticity of the cloud and leveraging multiple clouds. To do so is extremely important. If you're on one side of the spectrum on your business, where the business is doing extremely well, you have a percentage of the business that was coming from e commerce. All of a sudden that e commerce has accelerated. You know you can think off certain retailers, you know. Large scale retailers in that segment, and their their multi cloud journeys are accelerated, mostly because off just this surge in demand and change in capabilities that are needed to perform digital engagement with customers at a much much rapid pace, which are very difficult to do without leveraging multiple clouds. That's one extreme. The other extreme is, you know, I'll give you an example from large scale airlines and we all know in the travel hospitality airline business, this is extremely slow business for them, right at this point of time, and they're using the opportunity off this sort of time when things are slower to say, Okay, why don't we take this opportunity to fundamentally change our distilling it and truly embraced multi cloud while doing so? Because there is an opportunity to do so. The workload on the application than the infrastructure does not high little more technology reasons. A little bit more sort of a for downtime reason sort of go through the transformation faster. In other words, both ends of the spectrum. I'm seeing customers move the words sort of this destination fast it. And guess what? There is really no one at this stage outside of VM ware who can help them achieve that because otherwise you set a single voice. You know, there are their players who died. You tow their singular cloud solution and running. You know what I what I tell customers is multi cloud doesn't mean you are running two different architectures on two different clouds, right? That's not multi cloud. Multi cloud means running a singular architectures on multiple clouds, because that's when you get through governance and true operational scale and true experience and elasticity and control. And that's what we, um, where is all about? So we are now engaged with those conversations and helping customers at both the front end right when they're engaged with us at this stage. But we have also down tailored our service delivery and our success off offerings and are how we engage with customers digitally and sort of technically and through people. Uh, in once they start their journey with us, Um, and they sort of embark on leveraging the technology into multi cloud I want. So So that's the sort of shift that has occurred. >>Yeah, I want to unpack the offering in a second, but I want to stay in the customer experience for a minute. We've heard that cliche a customer experience. So digital transmission. Okay, it's actually happening now, and I totally agree with you, by the way there's there's the modernization trend. You just basically spoke to the spectrums. But it's about modernization. Okay, if you think modernization, you think business model business model is Hey, it's pretty light right now. I'm not a lot of people traveling. Let's retool, Let's modernize, Let's use our resource is and modernize our business, which is a lot of applications. It's everything up and down the stack. And then the companies that have a tailwind with Covic, who have had the epiphany and saying, If we don't building modern app or have modern APS in market, we're out of business. So there's a critical urgency to, uh, coming out of it with a growth strategy that's a business model transformation. Totally get that. That's where the customers are. So the question for you is okay. How do you talk to the customer that is saying, Hey, I'm building a modern app. We have to pivot, were forced to pivot whatever word you want to use force to survive. They're now they have to build a modern app. How do you guys support that customer? How does that customer? What does that customer need to be successful? >>Yeah, I mean, I think it starts with an architectural approach right. We bring to the customers and architectural approach across multiple clouds that helped them when they go for their existing applications or new modern applications conforming toe, one operating model and one architectures. Because in this in this time, you know, customers have many critical line of business applications. This airline customer I was talking about, they have 600 applications that are quite critical. They sort of segment them out on which one they will truly modernize because of the business model modernization like you mentioned and which ones they will live with, the way they are for multiple reasons and how it starts with connecting them with a unified architect chair and a unified operating model is how we start with customers. Okay. And that is where the power off the younger comes in. Because, like I said, it becomes this architectural operating system for for the customers to run and adopt multiple clouds. >>You gotta be the chief customer officer. You're the quarterback. You're the one in charge of making sure customers were happy. Okay? And they get what they need. And again, there's different aspects of it. What do you guys announcing it? VM World 2020 virtual, um, that people should pay attention thio around servicing customers in this new subscription and SAS world. >>Yeah, I think besides the technology announcements in terms off modern, sort off, multi cloud platform, the architectural with Project Monterey from the customer experience side, we did announcement to announcements. One was for customers embarking on a journey. We want to make sure that customers get everything they need to be successful on the journey on an ongoing basis. Some off these journeys for large customers, John can take not just sort of three months, but three years because they're dealing with various applications. So for that we announced two pretty simple and easy to embrace offerings. One is AP navigator. AP Navigator enables customers to quickly assess which applications I have to be, you know, on one end, you know, rewritten, completely rewritten and on the other end simply sort of re hosted. Okay, and there are multiple options in between, and we call them as a five, our model with customers, and we guide customers through our own assessment and working with customers on how to sort of segment their applications and use a common architectures across all of them that we can then help and it and secondly, toe help them with. We announced something called Success 3 60 Success 3 60 is Our Mechanism Toe guide and help customers on an ongoing basis for a success plan with continuous, sort off adoption guidance designed workshops as well as providing they're dedicated support that customers need for embracing multiple cloud across all the cloud. With this architectural this way, customers get assured that they're able to get the right up front sort of assessment on applications and ongoing success. Okay, And that's sort of what we announced within customer experience side. And we have been able all of this available two people you know there are critical for large scale engagements, but also digital, you know, just like our customers are innovating with digital. We innovated with our own digital environment, and we brought it all together with something called customer Connect, all available with one single digital experience that's mobile friendly, alert driven, search driven. You know, all the AI that's needed at this point of time in terms of engaging with customers with proactive notifications and guidance in terms of how they're doing with success built into a singular experience so that they can engage with us, and we can engage with them to make them successful. >>And so it's people in technology you guys are bringing to the table. What can customers expect? Because, you know, as they've worked with the M where you've always had great technical support outside its have been a technology driven company. Um, but as you start getting into SAS, you're starting to get into the business model transformation. How do you guys impacting the customers and how you go to market and how you, uh, service your customer base? >>Yeah, I think there are two elements What customers can expect one. They don't have to stand up and engagement and experience mortal completely separate for a small set of applications on a completely different you know, cloud architectures. They could just fit and build a single experience off dealing with the M, where, as a mechanism to enable all of their applications to be hosted, regardless of which cloud there in Uh huh Sandvik they do it at their own pace, right? As then when they're ready for applications. Secondly, and more importantly, for the business model transformation side. We have a model where we continue to show them the value realization. Okay, because these are true business model transformations. At this stage, there is lot off investment that's coming into I P while at the same time, the rest off the business is doing belt type. So there is a continuous pressure on Earth. Customers are I t. That is the champion for the customers, and they're working with developers in line of business teams, and they have to continue to show how what they're investing into as a singular platform or in architecture is going to deliver some kind of a value on an ongoing basis. So we have delivered on an ongoing basis rip boards and feed back and continuous sort of information back to the customers so that they can take back to their businesses on all the investments they're making now are ongoing basis what value the business is getting, because at the end of the day in this, this is probably the first time in the where I I t is probably getting the least belt tightening in the case off sort of an economic downturn, and in fact, it is being looked at as a way to invest out off the downturn. Right? So they're going to be, in a way where there sometimes even going into the boardroom and showing not just governance, but also sort of the investments they made, what kind of value they they got. So those are the two things were providing seamless and at at pace move toe multi cloud with a common experience and second, ongoing value realization that they can communicate whoever they need. Toe >>submit. You know, we've been following VM where for many me personally of persons that was founded. But with the Cube since 2010 star 11th year, You know, we've been critical of times and pointing out the obvious and in some cases, not so obvious successes and challenges. Um and so we've seen the completeness of vision evolved and pat, certainly. You know, he he held the line and he did the right things. And then he executed. So, you know, as you look at the emerald, we're now been complimentary on some of the moves. Certainly on the technology side that you guys have made and then we again we've talked about this many times on the Cube. So complete in this, uh, vision check. Okay, this is wholesome. Michael Dell issues, but gave talks about that. So good vision complete executed business performance is there. But as you talk about sass and subscription, your ability to execute is going to be a key variable and things like the Gartner Magic quadrant for the areas you're competing in. Multi cloud talk about how you guys just set up financially to support that personnel. What is your organization gonna do? Can you share your vision? How you going to be able to execute customers success programs as this uncertainty around multi cloud continues to become reality and things are changing. >>Yeah, I think a couple of things firstly, you know, to be absolutely candid, you know, the pace at which the customers are going to the new multi cloud models is faster now than it was nine months ago. We just discussed that. Okay, so I wouldn't I would be misrepresenting if I said we always were ready for this kind of the case. We're also adjusting and innovating at this stage as fast as possible. The good news is that we were headed in the right direction. Okay, if we were headed in the wrong direction, it would have been much, much harder. Okay. Secondly, I think there is a very strong leadership, the leadership team. I mean, at the end of the day, it's vision, leadership, team investment, the components and, of course, diligence to execute that comes in for the execution. To me vision and the direction was always very, very strong. It motivated me to join the anywhere for this important mission. Second and many other exact. If second the leadership team is as strong as they get, the four team is extremely strong. We have strong leadership team leadership from Pat Michael, of course, as well as Sanjay Rgu Rajiv. Everyone provides strong leadership and then third, you asked about sort of the financial element. You know, they're The company continues to perform quite well, right? We have core businesses that some critical for customers to use as technologies to enable them, you know, to come out off this sort off economic issue we're facing and they're facing. So as a result, you know, financially, we're in a good position to be able to invest back into the business and Secondly, we have made now we've always, always been extremely strong on the technology front. Okay, now with Sanjay and packed sort of saying that we're going to be extremely strong in terms of customer experience front because the world of subscription, the world of cloud, the world off the SAS requires not just great technology but also a great customer experience. So we're seeing tremendous in a continued sort of support financially in terms of investing into the customer experience, from both getting the right set of people offerings as well as technology. So I believe we have all three things. Having said that, you know, some of these things that we're investing in. They need a lot of work, and I'm. While I'm proud of what we have accomplished, I truly believe you know the best is yet to come, and the right investments that we're making are going to continue to sort of enhance our offerings both through people as well as technology. But there's work to be done. You >>know, it's all about, you know, having the consume ability of the technology thio, the value proposition of VM ware and also also is a company being um, open and easy to work with and consumable that way. So I think this is a great time. Certainly. Product wise. Business wise, You guys do extremely well. Congratulations on your new role on the senior leadership is the chief customer officer of VM Ware will be following the stories of your customers. So I really appreciate you taking the time. >>Thank you. Thank you so much, John. Excited to be back. Great >>to have you back on the queue here. VM world coverage of 2020 virtual. I'm John for this. The host of Cube Virtual. Check us out cube dot Net. And also our new cube 3 65 where it's our new modern application for virtual events. Of course, we want to continue to tell the most important stories and cover all the key people making it happen. Submit. Thank you for coming on. This is the Cube. Thanks for watching
SUMMARY :
World 2020 brought to you by VM Ware and its ecosystem We need to get the stories out and we got a great guest here. And great to be back on the Cube. But as the theme of this show is putting the digital foundation for to some extent this, you know, started out with operating system for the hardware, of it selling side or even consuming of the technology cloud, for instance, has forced the digital it's causing a lot of people to be ready faster. figure this out. So So that's the sort of shift that has occurred. So the question for you is okay. because of the business model modernization like you mentioned and which ones they will live with, You gotta be the chief customer officer. have to be, you know, on one end, you know, rewritten, completely rewritten And so it's people in technology you guys are bringing to the table. and continuous sort of information back to the customers so that they can take back to their businesses side that you guys have made and then we again we've talked about this many times on the Cube. as technologies to enable them, you know, to come out off this sort off So I really appreciate you taking the time. Thank you so much, John. to have you back on the queue here.
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Ven Savage, Morgan School District | Next Level Network Experience
>>from around the globe. It's the Cube with digital coverage of next level network experience event brought to >>you by info blocks. Okay, welcome back, everyone. This is the Cube's coverage of the next level networking experience. Virtual event within four blocks. I'm John Furrow, your host of the Cube. We're here in our Palo Alto, Calif. Studios as part of our remote access during Covic, getting the interviews and the stories and sharing that with you. We got a great guest here, then savages the network operations manager at Morgan School District in Utah. A customer of info blocks to share a story. Then thanks for coming on. >>Thanks for having >>me. First of all, the Red Sox had a plus interview. I would say right now is gonna go great. Go Sox. Which baseball was in season. Great to have you on. Um, >>we'll get there. We'll >>get there. Um, my Yankee fans say when I say that. But anyway, Miss baseball, um, you know. But that brings up covert 19 baseball season sports. Life has been impacted. Your district. Like many school districts around the world, we're told to shut down, send workers home. That meant sending kids home, too. So we got the educators, get the administration, and you've got the kids all going home. >>Yeah. >>What did you do to keep things going? Because then stop. They had to do the remote learning and new things were emerging. New patterns, new traffic, new kinds of experiences. What did you learn? What's going on? >>Well, first we tried to lock the doors and pretend we weren't there, but they found us. Um, really? I mean, real quickly in our school district, we're not a 1 to 1 operation, so the, uh that caused a big change for us. Um, we had to quickly adapt. And we chose to use chromebooks because that's what we have for the students to use in their classes. So getting that, uh, squared away and send out into the family's was was a big challenge. But then on top of that being the school district, we then had to decide. Okay, how do we protect and filter provide the filtering that the students are gonna need even though they're at home? So there's some relative safety there when they're online and and accessing your email and things like that. So those were. Our two are probably our two. Biggest hurdles was, you know, ramping up the devices and then and then providing, making sure, you know, the network access from a filtering and consistency standpoint was going to work. >>You know, I got to ask you because I see this kind of disruption you don't You don't read about this in the i t. Manual around disaster recovery and, you know, disruption to operations. But essentially, the whole thing changes, but you still got to connect to the network, DNS. You gotta get the access to the content. You got content, you get systems. You got security all to be managed while in flight of dealing with connection points that remote. So you've got the disruption and the craziness of that, and then you've got this big I o t experiment basically edge of the network, you know, in all over the place. You know, on one hand, you kind of geek out and say, Wow, this is really kind of a challenge is an opportunity to solve the problem at the same time, you know, What do you do? So take us through that because that's a is a challenge of locking down the security in a borderless environment. People are everywhere. The students business has to get done. You got to resolve to. The resource is >>so thankfully, we had migrated If it blocks several years ago. Um and just this last, I would say in October, I finally got us on. Ah, cloud the blocks. One threat defense Cloud portion of it too. So from a security standpoint, we already had a really good, um foundation in place from both the DNs aspect and the DNS security aspect. Um so that was to be honest, most users. It was seamless transition. In many regards, both users didn't even realize they were being, You know, pushed through the info blocks is cloud DNs server, you know, which was providing security and filtering. So that was a big plus for us because it it was less man hours. We had to spend troubleshooting people's DNS resolutions. Why sites Wouldn't you know? Maybe they weren't being filtered correctly. All that was was to be honest, perfect. Where other platforms we had previously were just a nightmare to manage, >>like, for example, of the old way versus the new way here and marital, is it? What files configuration will take us through? What? You >>know, it was like a separate. It was a separate product content filter that works in conjunction with the firewall. Um, and I'm not going to name the company's name. I don't want, you know, even though many company but it seemed with that product we were spending, on average about 3 to 4 hours a day fixing false positives just from a filtering aspect because it would interfere with the DNS. And it does. It didn't really do it. I mean, how it filters is not based on DNS. Totally right. So by migrating temple blocks are DNS and the filtering the security is all handling at the DNs level. And it was just much more, um, to be I mean, frankly, honestly, is much more invisible to the end user. So >>more efficient. You decouple filtering from DNs resolution. Got it. All right, this is the big topic. I've been talking with info blocks people on this program in this event is on how this new d d I layer DNs d XP and I p address management kind of altogether super important. It's critical infrastructure Yeah. No spoilers, Enterprise. You're borderless institution. Same thing you go to school as a customer. How does the d I lay out this foundational security play for delivering this next level experience? What's your take on that? >>Well, for our like, for a school platform, we we use it in a number of ways. Besides, I mean, the filtering is huge, but just for the ability, like, for example, one of the components is is response policy zones or DNS firewalls what they call it, and that allows you one to manage, um, traditional, like DNS names, right? P addresses you can. You can manage those by creating essentially a zone that is like a white list of blacklist rewrite. So you've got a lot of control, and again it's filtering at the DNs level, so it's looking based on DNS responses inquiry. The other aspect of that is, is the feeds that you receive from info blocks. So by subscribing to those, we, um we have access to a lot of information that info Blocks and their partners have created identifying, you know, bad actors, malware attack vectors based on again DNs, uh, traffic, if you will, and so that takes a load office. Not having to worry. I'm trying to do all that on our own. I mean, we've seen a lot of attacks minimized because of the feeds themselves. So that again frees us up. We're a very small school district. In some regards, there's a I am the only network person in the district, and there's like, a total of four of us that manage, you know, kind of the support aspect. And so, being able to not have to spend time researching or tracking down, you know, breaches and attacks as much because of the DNS. Security frees me up to do other things, you know, like in the more standard networking realm, from a design and implementation. >>Great. Thanks for sharing that. I want to ask about security as a very competitive space security here and everyone promising it different things at different security things. You know, by I gotta ask you, why did you guys decide to use info blocks and what's the reason behind it? >>Well, to be frankly honest, I'm actually in info blocks trainer and I've been training for 15 years, so I kind of had an agenda when I first took this job to help out the school district. In my experience, I've been doing working in networking for over 20 years. And in my experience, I ever boxes one of the most easy and in best managed DNS solutions that I've come across. So, um, you know, I might be a little biased, but I'm okay with that. And so I I pushed us to be honest, to get there and then from the security aspect has all that has evolved. It just makes to me it makes sense. Why not wrap the more things you can maybe wrapped together. And so you know, when you're talking about attacks, over 90% of attacks use DNS. So if I have a solution that is already providing my DNS and then wraps the security into it, it just makes the most sense for me. >>Yeah. I mean, go back. The info box is DNA. You got cricket. Liu Stuart Bailey, the founder, was this is zero. This didn't just wake up one day and decided to start up these air practitioners early days of the Internet. They know DNS cold and DNS is we've been evolved. I mean, and when it needs that when you get into the DNS. Hacks and then you realize Okay, let's build an abstraction layer. You've seen Internet navigation discovery, all the stuff that's been proven. It is a critical infrastructure. >>Well, and to be honest, it's It's one of those services that you can't can't filter the firewall right. You have to have it. You have to. It's that foundation layer. And so it makes sense that Attackers air leveraging it because the fire will has to let it through in and out. And so it's a natural, almost a natural path for them to break in. So having something that speaks native DNS as part of your security platform makes more sense because it it can understand and see those attacks, the more sophisticated they become as well. >>So I gotta ask you, since you're very familiar info blocks and you're actually deploying its great solution. But I got this new DD I Layer, which is an abstraction, is always a great evolution. Take away complexity and more functionality. Cloud certainly cloud natives everywhere. That's but if it's for what is the update, if if I'm watching this month, you know I've been running DNS and I know it's out there. It's been running everything. And I got a update, my foundation of my business. I got to make my DNS rock solid. What's the new update? What's info blocks doing now? I know they got DNS chops seeing that on it. What's new about info blocks? What do you say? >>Well, it's, you know, they have a couple things that they've been trying to modify over the last several years. In my opinion, making more DNS like a you know, like software as a service, you know, service on demand, type of approach. That's a yes. So you have the cloud components to where you can take a lot of the heavy lifting, maybe off of your network team's shoulders. Because it is, it is. Um, I think people will be surprised how many customers out there. I have, ah, teams that are managing the DNS and even the D HCP aspect that that's not really what their experiences and then they don't They don't have, ah, true, maybe background Indians, and so having something that can help make that easier. It's almost, you know, hey, maybe used this term it almost sounds like it's too simple, but it's almost like a plug and play approached for some. For some environments, you know you're able to pop that in, and a lot of probably the problems they've been dealing with and not realizing what the root cause was will be fixed. So that's always a huge component with with info blocks. But their security is really what's come about in the last several years, Um, and and back as a school district, you know, our besides securing traffic, which every customer has to do, um, we have our you know, we're We have a lot of laws and regulations around filtering with with students and teachers. So anyone that's using a campus own device And so for us this I don't think people realized that the maturity that the filtering aspect of the blocks one defence now it's it's really evolved over the last couple of years. It's become a really, really good product and, like I said earlier, just work seamlessly with the data security. So it is going to be using >>an SD Wan unpacked everything. You go regular root level DNs is it? So I gotta ask you. How is the info blocks helping you keep network services running in system secure? >>Well, I think I think we're more on just the DNs d It does R d eight DNS and DCP. So from that standpoint, you know, in the five years almost we've been running that aspect. We have had very little if if maybe one or two incidents of problems with, you know from a DNS TCP so so are our users are able to connect, you know, when they turn on their computer To them, the Internet's up. You know, there's no there's no bumps in the road stopping them from from being able to connect. So that's a huge thing. You know, you don't have to deal with those Those constant issues again is a small team that just takes time away from the big projects. You're trying to, um, and then to the being able to now combine things. Security filtering solution. Uh, that alone has probably saved us. Oh, we'll probably you know, upwards of 500 man hours in the last eight months. So where normally we would be spending those hours again, troubleshooting issues that false positives, things like that. And there's a small team that just sucks the life out of you when you have to. You always spend time on that. >>I mean, you always chasing your tails. Almost. You want to be productive. Automation plays >>a >>key role in that, >>right? Yeah. >>So I got to ask you, you know, just a general question. I'm curious. You know, one of the things I see is sprawling of devices. WiFi was a great example that put an access point up a rogue access point, you know, as you get more connections. De HCP was amazing about this is awesome. But also, you had also de HCP problem. You got the the key Management is not just around slinging more d HDP around. So you got the trend? Is more connections on the eyepiece? Not how does info blocks make that easier? Because for people who may not know, the DNS ends announcing TCP and IP address management. They're all kind of tied together. Right? So this >>is the >>magic of DD I in my head. I want to get your thoughts on how you see that. Evolving. >>Yeah, I think that's another kind of back twice. It's kind of almost like a plug and play for a lot of customer environments. They're getting, you know, you're getting the DSP, DNs and eye Pam all wrapped in once you have this product that speaks, well, those languages, if you will and that And, um along with some of the reporting services and things of that nature. Um, when I look for, like, a Mac address in my influx database, I'm not just going to get ah, Mac address and what the i p addresses. I'm not just going to get the DNs like the host name. Maybe you know, the beauty and fully qualified domain name. Either I have the ability to bring in all this information that one. The client is communicating with the DCP DNS server on top of things like metadata that you can configure in the database to help really color in the picture of your network. So when you're looking at what device is using this I p when we talk about rogue devices or things like that, uh, I can get so much more information out of info blocks that almost almost to the point where you're almost being able to nail down the location of where the devices that even if it's a wireless client because it works in conjunction with some of our wireless appointments, too. So within, you know, a matter of minutes we have almost all the information we would need to take whatever action is appropriate for something like that, that getting used to take us hours and hours to troubleshoot. >>Appreciate a lot of the other interviews I've done with the info blocks, folks. One of the things that came out of them is the trailing. You can see the trail they're getting. They got to get in somewhere. DNS is the footprints of there you got? That's the traffic, and that's been helping on a potential attacks in D DOS is, for example, no one knows what that is, but DNS is what he said. A lot of the surface areas, DNS. With the hackers are makes it easier to find things. >>Well, you know, by integrating with the cloud I've I've got, you know, that the cloud based with the blocks one, it added a advanced DNS security, which helps protect skins Adidas as well as any cast to help provide more availability because I'm pushing on my DNs traffic through those cloud servers. It's like I've I'm almost equivalent of a very large organization that would normally spend millions of millions of dollars trying to do this on their own. So I'm getting the benefits and kind of the equivalent from that cloud hybrid approach that normally we would never have have. The resource is, >>Well, then I really appreciate you taking the time out of your busy day to remote into the Cube studios. Talk about next level networking experience, so I want to just ask you, just put your experience hat on. You've been You've seen some waves. You've seen the technology evolve when you hear next level networking and when you hear next level networking experience almost two separate meetings. But next level networking means next level. Next level networking experience means is some experience behind it. One of those two phrases mean to you next level networking and next level networking experience. >>Well, to me, I always look at it as the evolution of being able to have a user experience that's consistent no matter where you're located, with your home in your office and special with in today's environment. We have to be able to provide that consistent experience. But what I think what a lot of people may not think about or my overlook if you're just, you know, more of an end user is along with that experience, it has to be a consistent excess security approach. So if I'm an end user, um, I should be able to have the access the, um and the security, which, you know, you know, filtering all that fun stuff to not just allow me the connectivity, but to bring me, you know, that to keep the secure wherever I met. And ah, um, I think schools, you know, obviously with code and in the one the one that everyone was forced to do. But I think businesses And generally I think that's, you know, years ago, Cisco when I worked with Cisco, we talked about, you know, the remote user of the mobile user and how Cisco is kind of leading, uh, the way on that. And I think, you know, with the nature of things like this pandemic, I think being able to have your your users again have that consistent experience, no matter where they're at is going to be key. And so that's how I see when I think of the network evolution, I think that's how it it has to go. >>Well, we appreciate your your time sharing your insights Has a lot of a lot of people are learning that you've got to pour the concrete to build the building. DNS becoming kind of critical infrastructure. But final question for you. I got you here, you know? How you doing? Actually, schools looks like they're gonna have some either fully virtual for the next semester or some sort of time or set schedule. There's all kinds of different approaches. This is the end of the day. It's still is this big i o t experiment from a traffic standpoint. So new expectations create new solutions. What do you see on the horizon? What challenges do you see as you ride this way? Because you've got a hold down the fort, their school district for 3000 students. And you got the administration and the faculty. So you know What are you expecting? And what do you hope to see Evolve Or what do you want to stay away from? What's your opinion? >>I think? I think my my biggest concern is, you know, making sure our like, our students and staff don't, uh, you know, run into trouble on by say that more from, you know, you know, by being, you know, being exposed to attacks, you know, their data with Delta becomes, you know, comes back to our data as a district. But, you know, the student data, I think I think, you know, with anything kids are very vulnerable. Ah, very role, vulnerable targets for many reasons. You know, they're quick to use technology that quick to use, like social media, things like that. But they're they're probably the first ones to do security Does not, you know, across their mind. So I think my big my big concern is as we're moving this, you know, hybrid, hybrid approach where kids can be in school where they're going to be at home. Maybe they'll change from the days of the week. It'll fluctuate, uh, keeping them secure, you know, protecting them from themselves. Maybe in a way, if I have to be the guy is kind of the grumpy old dad it looked at. I'm okay with wearing that hat. I think that's my biggest. Our concern is providing that type of, uh, stability and security. So parents at the end of that could be, you know, I have more peace of mind that their kids you know, our online even more. It's great >>that you can bring that experience because, you know, new new environments, like whether it zooming or using, try and get the different software tools that are out there that were built for on premise premises. You have now potentially a click here. Click there. They could be a target. So, you know, being safe and getting the job done to make sure they have up time. So the remote access it again. If you've got a new edge now, right? So the edge of the network is the home. Exactly. Yeah. Your service area just got bigger. >>Yeah. Yeah, we're in. You know, I'm everybody's guest, whether they like it or not. >>I appreciate that. Appreciate your time and good luck. And let's stay in touch. Thanks for your time. >>Hey, thanks for having me. You guys have a good rest of your weekend? Day two. State State. >>Thank you very much. It's the Cube's coverage with info blocks for a special next level networking experience. Pop up event. I'm John for the Cube. Your host. Thanks for watching. Yeah, yeah, yeah.
SUMMARY :
It's the Cube with digital coverage of next you by info blocks. Great to have you on. we'll get there. um, you know. What did you do to keep things going? making sure, you know, the network access from a filtering and consistency standpoint experiment basically edge of the network, you know, in all over the place. blocks is cloud DNs server, you know, which was providing security and filtering. I don't want, you know, even though many company but Same thing you go to school as a customer. lot of information that info Blocks and their partners have created identifying, you know, why did you guys decide to use info blocks and what's the reason behind it? And so you know, when you're talking about attacks, over 90% of attacks use DNS. I mean, and when it needs that when you get into the DNS. Well, and to be honest, it's It's one of those services that you can't can't What do you say? So you have the cloud components to where you can take a lot of the heavy lifting, maybe off How is the info blocks helping you keep network services running in system secure? So from that standpoint, you know, in the five years almost we've I mean, you always chasing your tails. Yeah. you know, as you get more connections. I want to get your thoughts on how you see that. So within, you know, a matter of minutes we have almost Appreciate a lot of the other interviews I've done with the info blocks, folks. Well, you know, by integrating with the cloud I've I've got, you know, that the cloud based You've seen the technology evolve when you hear next but to bring me, you know, that to keep the secure wherever I met. I got you here, you know? on by say that more from, you know, you know, by being, So, you know, being safe and getting the job done to make sure they have You know, I'm everybody's guest, whether they like it or not. I appreciate that. You guys have a good rest of your weekend? Thank you very much.
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Roger Johnston, axial3D & Tim Brown, Belfast City Hospital | AWS Public Sector 2020 Partners Awards
>>from the Cube Studios in Palo Alto and Boston connecting with thought leaders all around the world. This is a cube conversation. Welcome to the >>Special Cube program. We are here with the Amazon Web Services Public Sector Partner Awards program. It's a celebration of AWS public sectors partners and their end user customers where there's been innovation and we're pleased to have on this show here, the award winner for the most innovative AI and ML Artificial intelligence and machine learning solution. Axial three D is the partner, and the end user is Belfast Hospital. He got Roger Johnson, the CEO of actual three D, and Dr Tim Brown consulted transplant surgeon at Belfast Hospital, who has been doing amazing things not only on the as an innovative partner, but really during Covic making things happen by solving the problem of the surgical gap in the number of surgeries that you're doing really high performance saving lives. Congratulations. First of all, congratulations. Roger. Dr Kimberly. Thanks for joining me. >>Re pleasure. >>Okay, let's get into it. First of all, Dr Tim Brown, I really want to commend you on the amazing work that you're doing before we get into some of the partnership awards conversations. You have been at the front lines solving a lot of problems around the gap between the number of surgeries that could take place with Cove. It, um, tell that story real quick. I really think it's super important. Take a minute to >>explain. Yeah, thanks for the opportunity. And it's been an incredible rollercoaster for the last three months, pretty much all of the transplant programs across the world who have been affected by Coupet of shut down but with some pretty innovative on the grill leadership team Working advances with managed to open a program up again. And and Belfast, we have a bytes and 50 to 50 disease donor transplants year over the last three months, with just a 90 90 kidney transplants. Pretty much we've cleared the whole waiting list in Northern Ireland, pretty much for people waiting for a kidney transplant at this time. And it's been a remarkable few weeks, but it really is a testament to the critical care community. People that work in intensive care is the high marks, a support organ donation. Of course, our donors who have given so selflessly at such a tragic time for them. So I'd like to pay tribute to all of our donors into the amazing people who have been involved in the team. Mark belt faster this time. >>That's super amazing. Can you just I just want to pause from and just captured the number of order of magnitude. You said it was 6 to 10 year and you didn't 90 90. >>Yeah, so six weeks basically Teoh, two years work in six weeks old in the middle of the night as well. So it's been It's been hard of hard work, so you can see the sleeplessness. I'm trying to catch up with a minute, but it's been really, really satisfying. An incredible I come for patients and legacy of this of this, the program is gonna last about faster. 40 years. >>Well, I want to say congratulations. I'll give you my Cube Award for not changing the world but saving the world. One person at a time. 90 interviews and six weeks. That's amazing. That's like thinking clearing the waiting list. You really changing lives there. Congratulations. >>That's very kind of you. Thank you very much. >>Roger. Good. A great partner and customer. You have here. Talk about this award. You guys have talked about the company? What is this all about? Why you guys in this position? Why are you winning? >>Yes, So I think our motivation for our company is driven by our partners, such such as? In what they're doing transforms care And even in these horrific situation, our scenarios. We have the moment with Kobe. Think you're hearing the start of the amazing story our job is to give Surgeons liked him the best possible insight that he can have going into his surgeries For the last 20 years, surgeons of relied largely on two D imaging, so C, t and memory scans or for being able to plan their surgeries when it's murdered, technology should apply them much greater insight or they actually perform the surgery. So we've created a technology that platforms on AWS that allows us to turn those traditional hard to understand to the images into micro millimeter precise models off the patients exact anatomy. The value hopefully, two amazing colleagues like Tim is that instead of trying to interpret what a two D image CD or memory scan might mean he can actually see for the first time before he opens the patient up exactly what he's going to find when when he when he starts the surgery. So he immediately start to complete that planning before the surgery actually takes. So hopefully that analyze a number of benefits to results without the shorter operations. Find less surgical meeting we brought into the surgery. Hopefully, faster Surgeries names last risk of infection For patients being shorter Time means most >>awesome. Dr. Brian, I want to get your take on this. Can you describe the impact on your side because you know the future of work, which is everyone's been talking about in the tech industry for many years now, with code we were just talking about. The success is you're having and changing lives and saving lives. The notion of work workplace work, forces, work loads, work flows are all changing. Certainly the workplace people aren't as on site as they used to be. The workforce has to be protected. How does the AI and how does the actual three D help you and your work flows? Are you getting more done? Can you give specifics around the impact to your job? >>Yeah, it's a bit It's been a fantastic journey to date. We're still learning away. It's a journey. We're trying to work out exactly where this lies in. The fact that Kubla does not come along, which has changed, or working practices, that means that we have to look for different solutions on this, I think, is very 100 solution to amend. My practice over the last three years has been in terms of complex and real surgery on oncological surgery, where we have, for example, a tumor and kidney where we think, my goodness, we're gonna have to take this kidney I and throw it in the bin because it's very badly disease. So the index case that we were involved with that was building a child who wanted to donate his kidney to his daughter. But when we worked him up, we find a tumor in his kidney, which ordinarily would have to be discarded. But thanks to the imaging that Excel was able to produce for us, we were able to plan Well, geez, well cut well and as a result of kidney, I really plan a removal of the tumor from the kidney itself. We really repair kidney and then transplant it into his daughter. So with the technology that was available, we were able to save two lives on one particular case on, and it's really grown from there on. We've been involved in five or six different, really complex cases where the imaging has changed the outcomes for our patients who ordinarily wouldn't have been able to. Chief insight comes, I think, the AI interface on the AI solution we've developed in our partnership with the Excel. As I said, it's a journey and we're still finding our way. But to insights that I've really got our the first is that what we want to do is reduce variability, not just in our in our observers, from the way that we interpret imaging tradition is what you're saying is, look a two D images. We're now able to sit and look at this, emerging in a three dimensional space on our desk. Rather than trying to reconstruct these things in your head, we can look at them and discuss the different images with our colleagues in real time, a zealous that which I think is probably the most important thing, is that we're not able to engage our patients and a partnership. Before we had a bit of an unfair advantage that we're able to interpret these images because 20 or 30 years of getting used to doing this as professionals. But the patients are presented with some incredibly difficult decisions to make by their own health and with very little understanding that. But now I can handle the model of their own disease very easy to understand, and that gives my patient autonomy to make the decisions about their own bodies back again. And I think that's a hugely powerful, powerful tool for these guys have about potential decisions that they have to make that more effective for the rest of their lives. >>So the problem you're solving was one of the technical problem. So you're trying to figure out manually, get more insight into the the imaging and to the customer or the patient. This case customer, the patient. I can make a better decision. Those are two problems, statements that seem to be the big ones that I missed. Anything? >>Absolutely, absolutely. >>Okay, so actual three d you guys have a great solution? How >>did you >>get here? Tell us about your story. What's what's What's the big trajectory for you guys? In terms of the value proposition, it seems to be amazing and again highlights. The advantages of technology really solves the problem. But the outcome on the patient side is pretty phenomenal. >>Yes, so the chance for us is there or the development that we have made. The lately, we admit, is to be able to automatically turn these two D images into three D models. So we take each of the slices off of memory or cities. Using AWS is machine learning. We construct three D macro millimeter precise representation of For me. That's only possible. First of all, we treat the algorithms that we created on Amazon platform using over a 1,000,000 pre labeled CDs. Consume our system automatically detect. Yeah, it's a level. What is bone? What is ligament? What is on our earlier vessel? With the training that we're able to perform, we've been able to with with these 1,000,000 images we've been able to in effect, tree and our system automatically detect the parts of me with this micro service level that hasn't been previously possible. This technology, or the ability to create three D models, has existed for maybe 10 or 15 years, but it's it's needed. Experts like him who were, in effect manually code the two D image pixel level and could affect so some software and turn it into a three D image. Typically, too, it's in ours, often expert like them to do. And the problem is, Tim could only do one of the time. We estimate there about three million of these complex surgeries each year in the world that need open effort from greatly from this enhanced imaging. And we couldn't get 33 million under these, especially. And that. So we have this process no on the AWS platform, with dozens of these models in parallel, and each more will take maybe a few minutes to turn from the CD into the into the three D representation. So through the park off the Amazon Public cloud, we've been able to provide this this powerful machine learning automated solution that can actually scale toe man >>Dr Brian talk about the impact because, I mean Andy Jassy, the CEO of AWS, always talks about this. When I interviewed him, he says, you know, we're here to help do the heavy lifting this sounds like some pretty heavy lifting. What was just talked about? I mean, the manual work involved. You essentially have a collective intelligence and supercomputer power with AWS. What's your take on this as this evolves? Why isn't everyone doing this? >>Yeah, well, I don't know why. Every minute. That's that's That's the key question. It really is. From my perspective, there is no heavy lifting at all, and what I do is I push a couple buttons. I put a bit of data, and I send it off. From my perspective, it is about as easy as it gets is probably a ZTE sending email, which we do hundreds of times a day. And so, from from my perspective, I'm delighted to say there's no heavy lifting until I get a patient's data. I send data through to excel, who will then fool me and say, Listen to what is it exactly that we want to have a personal service from actual on? A couple days later, there's a delivery of a beautiful life size three D representation model, will check and then take to plan on and treat a patient with. So the heavy lifting really has all been done. A Z Roger alluded to in the past. It was hugely time consuming work that required a huge amount of training. But basically that's being replaced with a push of a button on. These supercomputers have taken all of my heavy lifting away on, and I think this is one of the true representation. Zoff technology really, really advances real world solutions and my patients are benefactors. From this >>Roger Dr Brown. Lay out the architecture because, first of all, pretend I want to take this every single friend that I have here in California and around the world. I want to just deploy this. What's the architecture and what's needed on the deployment side? Say it to Belfast as you deploy this. What's kind of involved in you? Just take us through high level. I must be cloud scales. Amazing, No doubt about it. We just talked about that. But what's involved in the architecture side of my standing? A bunch PC two's Is there sage maker involvement? What's the architecture and then deployment? What does that look like? >>Sure, So again, a slight step back. One of the challenges when, when we is the MedTech community try and introduce innovation into health and hospitals that the hospitals i t. Infrastructure network definition is often very locked on. So we're trying to bring new software and load it and install it in the hospital data system. That is a huge, often lengthy process that has to be done through lots of hoops in terms off Hey, network a compliance. Lots of different steps along the journey and that often wants from a good reasons, is a significant barrier to the timely adoption off innovative technologies in the cars. What a what a platform a selfie on AWS allies were just another website, as Tennis said, is, uh, only that, though his only existence with actual three D in terms of the interface is dragging and dropping the CT scan into our website into a portal portal exists quickly on the AWS instance. In one of our region, we are working with a little in the US. Never leave the US We use the the public client version in US East. We take advantage of many features within AWS, but a sage maker is probably a core of what we do. It's not innovation that AWS introduced know several years ago that was like juice this this machine learning trained set of algorithms that allow us to give this disruption. >>And it sounds like the more you use it, the more get smarter. Or is that as well? >>Absolutely. So our journey is, As Tim said, we're on a journey not only in terms off the technology and you're very receptive. In terms of yes, the more we train it, the more we treated on specific anatomy types or pathology types or trouble types, the better our system gets recognizing the specific characteristics of those. More importantly, this is about a journey I having made this disruption, we make the change and transformation off new standards of care pathways. That's the innovation that we just enable. It's amazing. Surgical teams like hymns. Let me transformation >>Dr Brown on your side. You're sitting there. I got a big problem trying to solve these problems. I got patients one but one better outcomes. They want to live. I don't want to throw away kitty, so I don't have to you to solve that problem that when when they bring that over, what was it like over on your side of the house is a practitioner. Deploying it. You've got you've got two jobs going. You're kind of doing I t integration on one hand and you're a surgeon on the other, trying to make things happen. You know what I see? This is not a lot of I t here. What's the deployment? Looks like. >>Yeah, deployment means I don't know. Why ever announces doing that. Such a straightforward, easy situation. It's that's remarkable. Ready? It's such a good solution, and I think part of any sort of change management program, and this again is change management. It's challenging the way we think about things. It's challenging people's comfort zones on any time we need to do change. We've got this anatomy of change. You've got innovators go early, adopters will lead the doctors, and I think what we're going to see over the next 5 to 10 years is people are recognizing that this technology is a game changer, possibly being driven by their patients who say I'm on the three D model and I want to see what this actually looks like because basically not black and white picture you're showing me doesn't make any sense to me and I think there's going to be the two drivers is that the first is that we want to have a consistency of care on the lack of variation in our care across across old old services. But as well is that patients? I think we're gonna drive this as well. So once once we get the innovators and the early adopters of this technology on board, then we'll see a tipping point. And that's that's when it becomes an acceptable normal thing for people to do. When they come in the hospital, they'll be sure print tight off their three d printed like moral off their pathology. I'm not a huge demand for their decision making for treatment processes, and that's a true collaboration between doctor or surgeon on the patient. That's that's where we need to be in the 21st century. It's it's going to be a collaborative decision making process. You talked about the pressures, journeys and this This is a really integral part. This is the roadmap of your journey to a large extent. So I think this I can see this being rolled out worldwide, being driven by patients buying a correction and variability of healthcare provision. >>That's a great example is an innovative award winner for the most innovative use of artificial intelligence and machine learning. Three D images saving lives Congratulations, Tim Rogers. Phenomenal Final question As we end this out, what's the scar tissue pun intended? You know, What did you learn? What was some of the things that you could share with folks as people look at this and say This is an example of cloud scale and the technology for good. What lessons have you learned? What can you share for folks? Take a minute to explain the split. Roger. We'll start with you. >>Yeah, sure. So I think a number off lessons for us on this journey Assistances, This is Ah, we're at the start of a journey of understanding the power off the what three d imaging can bring just to providing a consistent use variable care, but also as a stem also alluded to in terms of off the patient understanding, I think that patient understanding is one of the huge leap forwards that way. Didn't set out initially thinking we're going to be able to help educate on better inform patients. But that was one of the derive benefits suddenly part. So that was a great lesson. I think there is incredible levels of adoption that we're starting to see across the US across Europe because it's so easy to adopt. Compared to traditional methods, surgeons registered for Canadian start transacting and instead of us almost as opposed to having to have these huge I t programs. So I think we're now starting to really scratch the surface and start seeing the benefits of this isn't an administrative system. It's not me. HR system. It's not a finance system. Or maybe a healthcare was comfortable. And using public like this is core hard core clinical services, clinical diagnosis. Clinical education on the Amazon cloud is enabling that it just wouldn't be possible with this technology we started. Actually, the lessons were learning or just just >>Dr Tim Brown and take us home and the segment with your take lessons learned and advice to others. >>I think the lessons learned are the doctors and health care providers are all extremely wary off change of new innovations because they feel that already they're overburdened. Probably my colleagues in the states and across Europe perfectly like they were a bit over, burdened by all the things that we have to do, and this may potentially have been more difficult or wants to your workloads. And actually, let's make your workload along each year convincing people and getting people to understand that this really does make your life a lot easier. It actually removes all the scar tissue, removes the difficulties that have been put in place by by organizations on once. People realize that, that's what that there is no heavy lifting. And this will make a huge difference to your practices, your patients understanding of your practice, and we'll stop so people really realize that the tipping point will be achieved. I'm looking forward to that day because this this is going to be the new normal in the next 5 to 10 years. >>While the performance that you're putting up the numbers of 90 transplant successfully over six weeks dwarfs the full year, last year really kind of shows the outcome is a game changer. And again, congratulations on your success. Roger think Thank you for coming on Corrections on being the award winner. Eight of his partner for the most innovative AI and machine learning solutions. Thanks for taking the time for this 80 s partner awards program. Thank you. >>Thank you. >>Okay, I'm John Furrier. We're covering the AWS Public Sector Partner Awards program put on by the Cube and AWS Public Sector Partners. Thanks for watching. Yeah, Yeah, yeah, yeah, yeah.
SUMMARY :
from the Cube Studios in Palo Alto and Boston connecting with thought leaders all around the world. He got Roger Johnson, the CEO of actual three D, and Dr Tim Brown consulted transplant surgeon You have been at the front lines solving a lot of problems around the gap between the number of surgeries the last three months, with just a 90 90 kidney transplants. You said it was 6 to 10 year and you didn't 90 90. So it's been It's been hard of hard work, clearing the waiting list. Thank you very much. You guys have talked about the company? We have the moment with Kobe. how does the actual three D help you and your work flows? So the index case that we were involved with get more insight into the the imaging and to the customer or The advantages of technology really solves the problem. This technology, or the ability to create three D models, has existed for maybe 10 I mean, the manual work involved. So the heavy Lay out the architecture because, first of all, pretend I want to take this every single friend that I have health and hospitals that the hospitals i t. Infrastructure network And it sounds like the more you use it, the more get smarter. That's the innovation that we just enable. on the other, trying to make things happen. over the next 5 to 10 years is people are recognizing that this technology is a game the scar tissue pun intended? the US across Europe because it's so easy to adopt. Dr Tim Brown and take us home and the segment with your take lessons removes the difficulties that have been put in place by by organizations Eight of his partner for the most innovative AI on by the Cube and AWS Public Sector Partners.
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Justin Hotard, HPE Japan | HPE Discover 2020
>>from around the globe. It's the Cube covering HP. Discover Virtual experience Brought to you by HP. >>Hello, everyone. Welcome to the Cube's coverage we're covering HP Discover Virtual experience. 2020. I'm John Furrier, host of the Cube. Great online experience. Check it out. A lot of content go poke around a lot of Cube interviews. A lot of content from HP. It's their virtual conference. HP Discover virtual experience. We have Cube alumni Justin Hotard, who's now s VP and general manager of HP Japan. Justin, great to see you virtually here for the virtual experience. How you doing >>Doing well, John. Great to see you again. A swell and really glad to be here. >>You know, just reminiscing about our previous interview a couple times. You know Jeff Frick is interviewed. I've interviewed HP Discover a couple years ago. Um, service provider Edge now is booming. Everyone's working at home. Everyone is seeing the global pandemic play out on a global stage and impacting our lives. But anyone in the in the I T. Business or technology business is seeing the massive gaps and the areas that need to be worked on. This is something that we're gonna dig into it, I think is really interesting conversation as someone who's in Japan. Honestly, Big telco presence, but also part of the global stage. So I want to get into that. But before we do, tell us about your new role at HP. What are you working on and what are you doing? >>Yes. So, John, currently, I'm the president of HP Japan. I'm responsible is the managing director of Japan and also the managing managing director. Our business in China as well. So keeping myself busy these days. >>A pack your own a lot of zoom calls, conference calls, could imagine the work. You're doing pretty big disruptions. I want to get your thoughts as an industry participant and who's seen these ways before. What is some of the disruptions that you're seeing right now? I see there will document in terms of VM or video, um, VPNs under proficient. Where are you seeing the big disruption? Because those are the obvious low hanging fruit. But it's certainly being an impact. The disruptions or creating opportunities, but major challenges right now. What's your thoughts? >>You >>know, I think I think specific and, uh John and we're seeing in Japan, and a big pillar is, you know, this is really a big inflection point in terms of how people work, and as you as you know, you think about Japan. The culture and the economy has been very reliant on face to face in relation, relationship driven. It's also there's been some traditional paper based activity in that space, as well as things like the Hong Kong stamp away. You sign documents to get you're not just for government approval, but even in private transactions. So all of that is actually under a great way to change. And so the obvious part is, we talk about virtualization and VD I It's really forcing people to rethink, um, you know, work flows and it's not, you know, it's not just one thing. Generally, it's across many, many parts. Education, manufacturing, obviously, obviously traditional enterprise. You touched on Zoom and other virtualization and beady eye, but it's it's I think it's coming across all industries right now. Based on this change, >>what's going on in Japan? Specifically, I know that some GDP numbers were coming in pre covert. I'll see when Covic it's given some of the things you were just talking about how they do business. The culture there must be impacted by the covert 19. What do you what you're seeing there, and how do they move forward? What is some of the changes that need to happen? What do you see? >>Yeah, I mean, I think you touched on. I think the economy that was already under pressure. Um, then you have Cove. It hit. Um, you know, Japan has a huge has had a huge tourism business booming based on the growth in Asia and obviously particularly in China, all of that gets hit. And, uh huh. And then, obviously, you know, the traditional way of doing business has been challenged over the past few months, but it's actually creating quite a bit of opportunity. And some of it is some of it is similar to what you see in other parts of the world. But, you know, we've seen many of the Japanese companies and medical devices and pharmaceuticals jump into innovation and everything from masks toe, um, you know, investment in, you know, in virology and other and, you know, in other areas and testing and all the things that you see, but beyond that we're also seeing is a lot, a lot more discussion around innovation. One place that we're seeing it immediately is education. There's a huge initiative around connecting uh, schools, primary schools, great schools and bringing technology into those schools is a way to accelerate the learning experience. I think obviously in this in this new world in the short term help manage on and ensure continuity of learning through through social distancing and some of the challenges that and everybody has, you know, in in primary education. >>It's interesting, you know, those traditional things like you mentioned just signatures converting at the digitally signatures of the stamping thing you mentioned. Also, the face to face with education, every vertical up is going to be disrupted and an opportunity. So that's what you guys see. That transformation is part of that. What are some of the patterns you see emerging so that your customers and prospects can capture it? What is some of the highlights? What's the big picture? >>Yeah, I think I think at a high level we talk a lot about digital transformation and remote work. These, by the way, were discussed before Covic hit, so I think it's It's just an acceleration. The other one is really around edge, and I ot, um Japan. Obviously great tradition of manufacturing this actually is gonna probably create new investment around manufacturing. Is Japan looks to build its manufacturing base is part of what we expect from the government stimulus programs out there. Um, but they're investing in. And I don't think the factory that will be built tomorrow is gonna is going to start off with a traditional labour view. In fact, it's going to start very, very organized against robotics AI using using i O. T. Using sensors to drive greater levels of automation. A lot of that exists today, but I think this this event just creates more opportunities for acceleration, particularly Greenfield. So we're having conversations with customers around all those areas right now. >>You know, one of the biggest observations I would say in the past 10 years, looking at the wave we've been on and looking at the massive wave coming in now is culture is always a part of the blocker of adoption, and you're kind of getting at some of this with the world you're in now, >>where >>the culture has to shift pretty radically fast. Whether it's the remote workforce, the remote workplace, workloads with robotics and AI everything work related workplace workloads, workflow was with the work. We're forced. I mean, always changing, right? So this is a critical cultural thing. Your thoughts on this because this has to move faster. What are you seeing as catalysts? Any kind of technology? Enablement. What's the What's the What's the data tell you? >>Yeah, yeah, I think I think a couple of things were, you know, we're seeing I think, one that we're seeing that given that we've obviously seen in the rest of the world for a number of years now is a is a shift, that consumption. And we've seen that grow from customers, right? So they're looking at How do we accelerate this experience, how they stand it up? How did they get it? Running and consumption as a service, you know, as a service, models are becoming even more attractive, and so we're seeing new interest in that as a way to build things, to scale things, to create flexibility for future growth. And it's not, you know, it's not just public cloud, it's it's public cloud and on premise applications. It's integration into the virtualization stack, obviously, with, um, you know, with players like VM Ware and Nutanix and Red Hat, it's ah, you know, with open shift containers. It's bringing all of that, you know, bringing all of that scale and flexibility and the other good place. Honestly, we're still seeing it is even in some of our traditional businesses, and we had a very large consumption model in a traditional transaction processing business and for that customer was about creating the flexibility for growth. Um, and so I think we're you know, I think we really are on the brink of a very different I t model in, you know, certainly in Japan to enable a lot of this innovation and to provide more more flexibility and more automation for, you know, for companies there in the businesses. >>And I just want to just validate that by seeing the day that we're looking at in the interviews we've had and even our internal conversation with our editorial Cuban research teams is, is it's happening now in the change you can't ignore it. You could ignore in the past were not ready for it. People process technology. Three pillars of transformation with Cove ID and we've seven, which is having this debate with our team this past month where it's not so much an acceleration in the future. The future got pulled to today, and people are now seeing it and saying, Wow, I need to move because the consequences of not changing are obvious. It's not like a hypothetical. You're starting to see specific use cases where the folks that under invested or didn't make the right bets might be on the wrong side of history coming out of covitz. So to your point about growth is a really key point. This >>is what >>everyone is thinking about right now. So I got to ask you, what solutions do you guys have ready to help customers? Because right now, solutions Walk are really all that matters. It walks that fine line between making it and not making it's having the right solutions is key. >>Yeah, and actually, you know, I think one of things you mentioned a great example of what you're talking about in transformation right in the airline industry. You know, we're seeing that we're going to see this in in Japan, right? This is a place where based if a service was considered a premium experience where you go to kiosks and automation. But now I think we're going to see now we're seeing already interested complete and an automation right bag check bag drop. And that stuff's been talked about for many years. But now it's an acceleration of the experience, and the difference is going to be no longer is it going to be a premium to talk to someone? It's actually about speed. So that's a place where, you know, obviously that's a heavily impacted industry. But as we see it come back in Japan and probably throughout Asia, I think we're gonna see a very different model. And to your question on, uh, you know, to your question on technologies, when I see us doing is really kind of three pieces I think you've got You've got solutions like VD. I were literally out of the box and we built a partners so that customers that are small, medium or large that wants something standard that they could just take into it quickly. We have a platform for also things like SD wan to our business, and we're seeing significant growth there, obviously, you know, mobile access, wireless access, Another place where we're seeing demand, just building on our core business and really seeing healthy growth. I mentioned education is one vertical, but we're seeing it in, obviously in places like manufacturing and on. I'm expecting this even more broken enterprise there as this customer, Aziz, many of our customers come back to the office and bring employees back in. And you can't. You can't have a traditional, you know, just density of desks, right? You've really got to think about how people have mobility and have flexibility to make being distancing and and even even kind of the in and out of office, right? How do I mean by that? That work experience in the productivity, whether I'm in the office for a couple days and how so? I think those are places where we see the technology. Then we talk about consumption service. So the flexibility consume it as a service which in all of those solutions we have offers around and then ultimately even a pop it out or hp fs our financial services, giving customers flexibility and payment options, which for many people that are cash strapped solves a real challenge, right? We talk a lot about the technology but fundamental business challenge of saying yes, I want to invest today. I need to get my work, my workforce up in productive with beady eye. But so they can start generating revenue and cash flow, but one of the cash flow to invest in that productivity. And so this becomes a place where, you know, we're just seeing a lot of traction with our customers. We can help them actually get that up and running, not not created huge cash flow outlay upfront and making get productive and get back on their feet. And definitely in the mid market and the smaller businesses, we're seeing a lot of a lot of activity there. >>That's a huge point, because right now, more than ever, that need is there because of the financial hardships that we're seeing that's evident and well reported. Having that financial flexibilities primary, that's a key thing. So that's great. So good to hear that. The second thing I want to ask you on the business side that's important is not just a financing because you want to have that consumption buy as you go from a cloud technology like standpoint as a service. But now you've got the financial support check. Next step is ecosystem. What are you guys doing on the ecosystem side? If I'm trying to rebuild my business or have a growth strategy check technology check. I'm gonna get some business help on the finance side. Third is partners. What's the status there? >>Yeah, yeah, I think there's I think there's a couple things. One is there's obviously the global relationships we have, you know, close relationship with VM Ware. You know that Nutanix relationship red hat, others that were standing up solutions that some of things I mentioned like me. I literally packaged out of the box experience with a complete turnkey solution, right? So so our partners don't even have to. You don't have to optimize that they can. They can just deploy and enable their their customers. I think the other place in Japan, it's you know what? We didn't touch on it earlier, but one of the really important things and is most of our customers depend on their vendors, depend on their partners, actually do a lot of their I t work. It's a little bit unique in Japan versus the rest of the world. And so this is a place to We're spending a lot of time with our partners with our entire partner ecosystem to make sure they're ready. And I was just actually in a conversation yesterday with a partner talking about the investments they're bringing their they're putting in to really bring that that core innovation around, um around beady eye and around around SD win for as an example and working with them to make sure that they've got all the tools they need from us so that what they can deliver into their into their ecosystem is very turnkey and easy. And I think I think that's really, really, really important. So it's not just the, you know, the global technology relationships that we talked about certainly in Japan, it's also about it's about stitching together. That entire ecosystem that, you know that allows the the end customer toe have ah have a turnkey experience and everybody that's involved in that delivery, you know, to have to have a seamless experience to get these customers up and running. >>And it's great to you guys had that foundational services, but also now with some great acquisitions. You got the cloud native experience across environments and then the reality of the edge Actually, work force in workplaces are changing. VD I etcetera. But you've got edge exploding. You guys also made a great has been years of investments and edge. So with telco and WiFi, all kind of coming together kind of sets up for a nice kind of front end piece with the APP development piece going on. You're seeing that in Japan as well. >>Yeah, I think all of our major telcos there have you have announced five G projects projects and launch is we've got a new you know, we've got a new entrant in the telco space Pakatan launched just a couple months ago. Therefore G solution. But I think all of that is very favorable to driving greater levels of connectivity. And I think you know, it's a lot of times we talk about five G. We talk about kind of the next mobile hands when we think about the next mobile device or handset. But it's also a lot of the private lt and connectivity, and I think we'll see that actually, the intersection of five G and WiFi. In some cases, we're having conversations about, you know, are there opportunities in five G and as the back whole and actually using WiFi in a smaller medium sized office home? And so there's a number of things like that that I think will be compelling and great opportunities for growth, because Japan's an incredibly A. So you know, John is incredibly well connected society and a lot of connectivity, but but I think this is also creating new demand. I mean, people weren't working at home all the time and way. Obviously, you see that in other countries where maybe media streaming and video conferencing we're working on the plans where people got their original Internet service. I think in Japan that's even more so because this tradition, if I go to the office at work and I know when I'm home, I'm relaxing. I mean, this is fundamentally under a huge shift right now, and so I think it's gonna be a you know, a really significant wave of growth and five g n and wife by as this this new. Imagine this new, this new remote work experience this new mobile work experience happens a >>lot of architecture to really work a little bit. Not radical, but certainly transforming. And its benefits. Exciting time, tough environment. Right now, let people working hard have to come out of it. But it's super exciting from a tech perspective. What it can enable. Really appreciate. Of course, we're here in the HP Discover virtual experience bringing you the best content. So I have to ask you, what sessions? Um, do you think people should turn into for the virtual experience? >>Well, you know, it's of course, the one that I think everyone has to make. And I never liked the missus is the keynote is that obviously Antonio always gives us not only, you know, some of the great technologies and launches, but but also really a vision of where we see the industry going to. I think Tom ones foundational. But we've got some great sessions on consumption and as a service that are actually set up for some of our customers and partners in Japan and across Asia. And I think those will be really good discussions, you know, with, uh, you know, with folks like our CTO commercial coffee and our our global general manager for green like white. So I'd encourage folks to turn into, you know, to really learn about as a service because I think a lot of times we talk about the cloud and we think about public Cloud only. Um and I think for certainly for many of my customers and partners in Japan, um, I think with everything we just talked about, the cloud is gonna be an inevitable reality. But the cloud is an architecture, and that's where some of these new technologies and services that we're bringing out will be will be really, really valuable, whether it's in storage or it's in compute virtualization, enabling collaboration or some things that we're doing right now, John. But be a video video conference, but but also also even just in automating the data center and bringing, you know, being a new levels of productivity back into some of the traditional data center. A swee as we need to do that in order to enable the new edge and some of these new applications around AI and machine learning that are necessary, Teoh to support the growth of the economy. But you know net net. I think this is going to be. These are all things they're going to support growth and recovery. So I think it's a great opportunity and discover for our customers and partners to learn what they could do to help accelerate that and and and accelerate the recovery. >>Certainly, Cloud has shown the way it's operating model. It's not just public, it's on premise. It's an edge is so it's not just multi cloud either. It's multi environment. This is where the market's going. So you guys are on the right track. Justin really appreciate the time. But I want to ask the final question. I want you to complete this sentence for me as we end this out on our virtual experience, Our competitive advantage HP HP is competitive advantage to our clients is that we are blank. >>Our competitive advantage is that we are the best partner, deeply understanding their needs and bringing them the right innovation and value that they need to deliver their business outcomes and in this case, obviously recover and get back to growth. >>There's a whole chart. Managing director of President of HP Japan great to see you. Congratulations on your new role over there on Asia Pacific. Um, and thanks for checking in on the virtual experience. Thanks for coming in. And good to see you again. >>Great. Great to see you, John. Thanks again for having time for me. And best of luck for a successful discover virtual experience. >>Awesome. Okay, I'm John Furry here in the Cube studios, getting the remote injuries for this virtual experience for HP Discover. Thanks for watching. >>Yeah. Yeah, yeah, yeah.
SUMMARY :
Discover Virtual experience Brought to you by HP. Justin, great to see you virtually here for the virtual experience. A swell and really glad to be here. What are you working on and what are you doing? I'm responsible is the managing director of Japan and also the managing managing What is some of the disruptions that you're seeing right now? um, you know, work flows and it's not, you know, it's not just one thing. What is some of the changes that need to happen? some of it is similar to what you see in other parts of the world. of the stamping thing you mentioned. And I don't think the factory that will be built tomorrow is gonna the culture has to shift pretty radically fast. Um, and so I think we're you know, I think we really are on the brink And I just want to just validate that by seeing the day that we're looking at in the interviews we've had and even our internal So I got to ask you, what solutions do you guys have ready to help And so this becomes a place where, you know, we're just seeing a lot of traction What are you guys doing on the ecosystem side? you know, the global technology relationships that we talked about certainly in Japan, And it's great to you guys had that foundational services, but also now with some great acquisitions. And I think you know, it's a lot of times we talk about five G. Of course, we're here in the HP Discover virtual experience bringing you the best content. And I think those will be really good discussions, you know, with, uh, you know, with folks like our CTO I want you to complete this sentence for me as we end this out that they need to deliver their business outcomes and in this case, obviously recover And good to see you again. Great to see you, John. Thanks for watching.
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Bobby Patrick, UiPath | The Release Show: Post Event Analysis
>>from around the globe. It's the Cube with digital coverage of you. I path live the release show brought to you by you. >>I path Hi. Welcome back to this special R p A drill down with support from you. I path You're watching The Cube. My name is Dave Volante and Bobby CMO. You know I passed Bobby. Good to see you again. Hope you're doing well. Thanks for coming on. >>Hi, Dave. It's great to see you as well. It's always a pleasure to be on the Cube and even in the virtual format, this is really exciting. >>So, you know, last year at forward, we talked about the possibility of a downturn. Now nobody expected this kind of downturn. But we talked about that. Automation was likely something that was going to stay strong even in the downturn. We were thinking about potential recession or an economic downturn. Stock market dropped, but nothing like this. How are you guys holding up in this posted 19 pandemic? What are you seeing in the marketplace? >>Yeah, we certainly we're not thinking of a black swan or rhino or whatever we call this, but, you know, it's been a pretty crazy couple of months for everybody. You know, when When this first started, we were like everybody else. Not sure how it impact our business. The interesting thing has been that you're in code. It actually brought a reality check through. A lot of companies and organizations realize that it's very few tools to respond quickly, right? Bond with, you know, cost pressures that we're urgent or preserving revenue, perhaps, or responding to Ah, strange resource is, you know, in all centers, or or built to support. You know, the surge in in, um, in the healthcare community. And so r p a became one of those tools that quickly waas knowledge and adopted. And so we went out two months ago to go find those 1st 1st use cases. Talk about him, then. You know, 1st 30 days we had 50 in production, right? Companies, you know, great organizations like Cleveland Clinic, right? You know where they use their parking lot? Give the first tests the swab tests, right of, uh, well, who have proven right? You know, they had a line of 88 hours by, you know, putting a robot in place in two days. They got that line down by 80 or 90% right? It is a huge hit as we see that kind of a kind of benefit all across right now in the world. Right now we have. We were featured in The Wall Street Journal recently with nurses and a large hospital system in Ireland called Matter. The nurses said in the interview that, you know they have. They were able to free up time to be a patient's right, which is what they're there for, anyway, thanks to robots during this during this emergency. So I think you know, it's it's definitely raise The awareness that that this technology is provides an amazing time to value, and that's it's pretty unprecedented in the world of B two B software. >>I want to share some data with you in our community is the first time we've we've shown this. Guys would bring up the data slide, and so this is ah, chart that e. T are produced. There's enterprise technology research. They go out of reporter. They survey CIOs and I T practitioners and a survey in different segments and the use of methodology Net score. And this is sort of how method how Net scores derived. And so what this chart shows is the percent of customers that responded there were about 125 You I path customers that responded. Are you adopting new U I path? Are you increasing spending in 2020? Are you planning on flat spending or decreasing spending? Are you replacing the platform of beacons? And so basically, we take the green, uh, subtract the read from the green, and that gives us net score. But the point is that Bobby abouts about 80% of your customers are planning to spend Maurin 2020 than they spent in 2019 and only about 6% of planning on spending less, which is fairly astounding. I mean, we've been reporting on this for a while in the heat nous in the in the automation market generally and specifically. But are you seeing this in the marketplace? And maybe you could talk about why? >>Well, we just finished our first fiscal quarter into the end of April, and we're still privately held, so we can be, uh, find some insights of our company, but yeah, the the pace of our business picked up actually in in the mark. April timeframe. Um, customer adoption, large customer adoption. Um, the number of new new companies and new logos were at a record high. And, you know, we're entering into this quarter now, and we have some 20 plus $1,000,000 deals that are like that. It closed, right? I mean, that's probably a 30% increase Versus what? How many we have today alone. Right? So our business, you know, is is now well over 400 million and air are we ended last year, 3 60 and the growth rate continues fast. I think you know what's interesting is that the pace of the recode world was already fast, right? The the luxury of time has kind of disappeared. And so people are thinking about, you know, they don't have they can't wait now, months and years for digital transformation. They have to do things in days and days and days and weeks. And and that's where our technology really comes into play. Right? And and and it actually is also coming to play well in the world of the remote workforce. Reality two of the ability for remote workers to get trained while they're home on automation to build automation pipelines to to build automation. Now, with our latest release, you can download our podcast, capture and report what you're doing, and it basically generates the process definition document and the sample files, which allow for faster implementation by our center of excellence. So what's really happening here? We see it is a sense of urgency coming out of this. Prices are coming down the curve. Hopefully, now this is of urgency that our customers are facing in terms of how they respond, you know, and respond digitally to helping their business out. And it varies a lot by industry, our state and local business was really thinking was not going to be the biggest laggard of any industry picked up in a significant way in the last couple of months, New York State, with Governor Cuomo, became a big customer of ours. There's a quote from L. A County, see Iot that I've got here. They just employed us. It's public, this quote, he said. Deputy CIO said Price is always the mother of invention. We can always carry forward the good things they're coming out of this crisis situation. He's referring to our P A is being a lesson. They learned hearing this, that they're going to carry forward. And so we see this state of Oklahoma became a customer and others. So I think that's that's what we're seeing kind of a broad based. It's worldwide. >>You're really organizations can't put it off anymore. I think you're right. It sort of brought forward the future into the present. Now you mentioned 360 million last year. We had forecast 350 million was pretty good for you guys released, so it's happy about that. But so obviously still a strong trajectory. You know, it might have been higher without without covert. We'll never know, but sort of underscores the strength of the space. Um, and February you guys, there was an article that so you're essentially Theo Dan, Daniel Hernandez was quoted. Is that on hold now? Are you guys still sort of thinking about pressing forward or too early to say right? >>Yeah. I mean, I think I think the reality is we have a very, very strong business. We've raised, you know, significant money from great investors, some of which are the leading VCs in the world. and also that the public company investors and, you know, we have, ah, aggressive plan. We have an aggressive plan to build out our platform for hyper automation to continue. The growth path is now becoming the center of companies of I, T and Digital Strategies, not on the side. Right. And so to do that, you know, we're gonna want capital to help fuel our our our ambitions and fuel Our ability to serve our customers and public markets is probably a very, very logical one. As Daniel mentioned in a in a A recent, uh, he's on Bloomberg that he definitely sees. That is ah, maybe accelerating that, You know, we're late Last year, we started focusing on sustainable growth as a company and operational regular. These are important things in addition to having strong growth that, you know, a long term company has to have in place. And I can tell you, um, I'm really excited about the fact that we, you know, we operate very much like a public company. Now, internally, we you know, we do draft earnings releases that aren't public yet, and we do mock earnings, earnings calls, and we have hired Thomas Hansen is runs our chief revenue officer with storage backgrounds. And so you're gonna interview as well. These are these are these are the best of the best, right? That joint, they're joined this company, they're joining alongside the arm Kalonzo the world that are part of this company. And so I think, Yeah, I think it's an AR It's likely. And and it's gonna We're here to be a long term leader in this decade of automation. >>Well, and one of the other things that we forecast on our breaking analysis we took a look at the total available market kind of like into it. Early days of service Now is you know, people were really not fully understanding the market and chillin C it is is quite large, so video. So when we look at the competition, you know, you guys, if I showed you the same wheel with automation anywhere, it would also look strong. You know, some of the others, maybe not a strong but still stronger than many of the segments. I mean, for instance, you know, on Prem hardware. You know, compared with that and you know the automation space in general across the board is very, very strong. So I wonder if maybe you could talk a little bit about how you guys differentiate from the competition. How you see that? >>Yeah, I think you know, we've We've come a long way in the last three years, right? In terms of becoming the market leader, having the highest market share, we're very open and transparent about our numbers with We've long had the vision of a robot. Every person, uh, and and we've been delivering on that on on that vision and ah, building out a platform that helps companies, you know, transform digitally enterprise wide. Right. So, you know, I don't see any of our competitors with a platform for hyper automation like this. We have an incredible focus on the ability to help people actually find the ideas, build the pipeline, score the pipelines and integrate those with the automation center of excellence. Right? We have the ability now with our latest release to help test automation testers now not only in the world of art A but actually take robotic robots and and architecture into doing test automation. The traditional test automation market in a much better and faster way So you know, we're innovating at a pace that that it is, I think, much faster than I don't. I don't know automation anywhere. I won't share any their numbers. You know, who knows what the numbers are. We have guesses, but I'm fairly certain that we continue to gain share on them. But you know, what's most important is customer adoption, and we've also seen a number of customers switch from some of our competitors to us. Our competitors are undercapitalized and middle. Invest in R and D. This is an investment area, really build a platform out from our competitors have architectures that are hard to upgrade, right? This has been a big source of pain for companies that have been on our competitors. Where upgrades are difficult requires them to retest every time where our upgrades are very rolling, you know, are very smooth. We have an insider program which you know, I don't think any of our competitors have. If you go inside that you had pat that your customer every single bit every single review betting, private preview, public preview and general availability, you can provide feedback on and the customers can score up new ideas. They drive our our roadmap. Right. And this is I think we operate differently. I think our growth is a is a good indication of that. And, you know, and there are new competitors like Microsoft. But I think you know, you know, medium or long term, you know, they're gonna make effort around our, um and you know, they're behind the, um, automation is really hard. The buried entry here is not it's not. Not easy. And we're going to keep me on that platform, play out, and I think that's ah, that's what makes us so different. Um and ah, you know, we have the renewal numbers, retention numbers, expansion numbers and and the revenue numbers to improve that, uh, you know, we're number one. >>Well, so I mean, there's a lot of ways to skin the cat, and you're right. You guys are really focused, you know, you automation anywhere really focused on this space, and you shared with us how you differentiate there. But as you point out Microsoft, they sort of added on I had talked to Allan, preferably the day from paga. You know, those guys don't position themselves as our PC, but they have r p A. I talked to, you know, our mutual friend Robert Young John the other day, right? They're piling onto this this trend, right? So why not? Right, It's it's ah, it's hot. But so, you know, clearly you guys are innovating there. I want to talk about your vision before we get into the latest product release two things that I would call out the term hyper automation with, I think is the Gartner term. And then it will probably stick. And then this this idea of a robot for every person How would you describe your vision? >>Yeah, I mean, we think that robots can and improve, you know, the the lives of of or pers everywhere, right? We think in every every function, every role. And we see that already, the job satisfaction and the people don't want to do the mundane, repetitive work, right? The new hires coming out of college, you know, they're gonna be excel and sequel server. We're no longer the tools of productivity. For them, it's it's your path. We have business. Schools that have committed top tier business schools have committed to deploying your path or to putting you're passing every force in the school these students are graduating with the right path is their most important skill going into companies. And they're gonna expect to be able to use robots within their companies in their daily lives. A swell. So, you know, we have customers today that are rolling out a robot for every person you know. We had Ah, Conoco Phillips on just earlier in our launch, talking about citizen developers, enabling says, developer armies of developers and growing enterprise wide. See, Intel was on as well from Singapore, the large telco. They're doing the exact same thing. So I think you know, I think this is this is this is this is about broad based digital transformation. Everybody participating And what happens is the leading companies to do this, you know, they're going to get the benefit of benefits out of it. It can reinvest that productivity, benefits and data science and analytics and serving customers and in, you know, and and, ah, new product ideas. And so, you know, this is this. You know, automation is going to fuel now the ability for companies to really differentiate and serve their customers better. And it's only needed enterprise wide view on it that you really maximizing. Take Amazon, for example, a great customer during during this prices. You know, they're trying to hire hundreds of thousands of people, right? Help in the fact that in their in their distribution centers elsewhere, this all served demand to help people who like you and I home or ordering things that we need, right? Well, they're use your path robots all throughout their HR hr on boarding HR recruiting HR administration And so helping them has been a big during this prices surge of robots is helping them actually hire workers. You know another example of Schneider Electric and amazing customer of ours. They're bringing their plants, their manufacturing facilities, implants back online faster by using robots to help manage the PPE personal protective equipment in the plant allow people workers to get back to work faster. Right? So what's happening is is, you know in that in those cases is your different examples of robots and different functions, right? In all cases, it's about helping grow a company faster. It's about helping protect workers. It's about helping getting revenue machines back up and running after Kobe is going to be critical to get back to work faster. So I'm I'm really excited about the fact that as people think about automation across the organization, the number of ideas and Aaron opportunities for improvement are are we're just starting to tap that potential. >>Well, this is why I think the vision is so important because you're talking about things that are transformative. Now, as you well know, one of the criticisms of RPS. So you have people, the suppliers and just yeah, we, you know, looking at mundane tasks, just automating mundane tasks like sometimes paving the cow path and say, you're very much aware of that criticism. But if I look at the recent announcements, you're really starting to build out that vision that you just talked about. They're really four takeaways. You sort of extending the core PAP platform, injecting AI end some or and more automation end to end automation really taken that full lifestyles lifecycle systems view and the last one is sort of putting it talks to the robot. For every person that sort of citizen automation, if you will, that sort of encompasses your product announcements. So it wasn't just sort of a point Announcement really is a underscores the platform. I wonder if you could just What do we need to know about you guys? Just that out. >>So we think about how we think about the rolls back to a division of robots person how automation can help different roles. And so this product launch $20 for this large scale launch that you just articulated, um, impacts in a fax and helps many different kinds of new roles Certainly process analysts now who examined processes, passes performance improvements. You know, they're a user of our process mining solution in our past. Find a solution that helps speed on our way. Arpaio engine, no testers and quality engineers. Now they can actually use studio pro and actually used test robots are brand new, and our new test manager is sort of the orchestration and management of test executions. Now they can participate in in leveraged power of robots and what they do as well. And we kind of think about that, you know, kind of across the board in our organization across the platform. They can use tools like you have path insights in Europe. If you're an analyst or your, uh ah. B I, this intelligence person really know what's going on with robots in terms of our wife for my organization and provide that up to the, you know, sea levels in the board of directors in real time. So I think that's that's the big part. Here is we're bringing, and we're helping bring in many, many different kinds of roles different kinds of people. Data scientist. You mentioned AI. Now data scientists can build a model. The models applied to ai fabric an orchestrator. It's drag and drop by our developer in studio, and now you can turn, you know, a a mundane, rules based task right into an experience based ones where a robot can help make a decision right. Based on experience and data, they can tweak and tune that model and data scientists can interact, you know, with the automation is flowing through your path. So I think that's how we think about it, right? You know, one of the great new capabilities, as well as the ability to engage line workers, dispatch out workers If you're a telco or or retail story retail store workers you know the robots can work with humans out in the field. We've got one real large manufacturer with 18,000 drivers in a DST direct store delivery scenario. And you know the ability for them to interact with robots and help them do their job in the field. Our customers better after the list data entry and data manipulation, multiple systems. So I this is this makes us very unique in our vision and in our execution. And again, I don't I have not heard of a single ah example by competitors that has any kind of a vision or articulation to be able to help a company enterprise wide and, you know, with the speed and the and the full, full vision that we have. >>Okay, so you're not worried about downturns. You can't control black swans Anyway, you're not worried about the competition. It feels like you know, you're worried about what you're worried about. You want about growing too fast. Additionally, deploying the the capital that you've raised. What worries you? >>Yeah. You know, we're paranoid or paranoid company, right? And when it comes to the market and and trying to drive, I think we've done a lot to help actually push the rock up the hill in terms of really, really driving our market, building the market, and we want to continue that right and not let up. So there's this kind of desire to never let up, right? Well, we always remind ourselves we must work harder, must work harder. We must work harder. And that's that's That's sort of this this mentality around ourselves, by the smartest people. Hire the smartest people you work with our customers, our customers are priority. Do that with really high excellence and really high sincerity that it comes through and everything that we do, you know, to build a world class operation to be, you know, Daniel DNS. When I first met him, he said, You know, I really want to be the enemy of the great news ecology company that serve customers really well. And it was amazing things for society, and and, you know, we're on that track, but we've got, you know, we're in the in the in the early innings. So, you know, making sure that we also run our business in a way that, um, you know, uh, is ready to be Ah, you know, publicly successful company on being able to raise new sources of capital to fund our ambitions and our ideas. I mean, you saw the number of announcements from our 24 release. It reminded me of an AWS re invent conference, where it's just innovation, innovation, innovation, innovation. And these are very real. They're not made up mythical announcements that some of our competitors do about launching some kind of discovery box doesn't exist, right? These are very real with real customers behind them, and and so you know, just doing that with the same level of tenacity. But being, you know, old, fast, immersed and humble, which are four core culture values along the way and not losing that Azeri grow. That's that's something we talk about maintaining that culture that's super critical to us. >>Everybody's talking about Okay, What What's gonna be permanent? Postpone it. I was just listening to Julie Sweet, CEO of Accenture, and she was saying that, you know, prior to Covic, they had data that showed that the top 25% of companies that have leaned into digital transformation were outperforming. You know, the balance of their peers, and I know question now that the the rest of that base really is going to be focused on automation. Automation is is really going to be one of those things that is high, high priority now and really for the next decade and beyond. So, Bobby, thanks so much for coming on the Cube and supporting us in this in this r p. A drill down. Really appreciate it, >>Dave. It's always a pleasure as always. Great to see you. Thank you. >>Alright. And thank you for watching everybody. Dave Volante. We'll be right back right after this short break. You're watching the cube. >>Yeah, yeah, yeah, yeah.
SUMMARY :
I path live the release show brought to you by you. Good to see you again. It's always a pleasure to be on the Cube and even in the virtual format, So, you know, last year at forward, we talked about the possibility So I think you know, it's it's definitely raise The awareness I want to share some data with you in our community is the first time we've we've shown this. So our business, you know, is is now well over 400 Um, and February you guys, there was an article that so you're essentially I'm really excited about the fact that we, you know, we operate very much like a public company. Early days of service Now is you know, people were really not fully understanding numbers to improve that, uh, you know, we're number one. our PC, but they have r p A. I talked to, you know, our mutual friend Robert Young Yeah, I mean, we think that robots can and improve, you know, yeah, we, you know, looking at mundane tasks, just automating mundane tasks like sometimes And we kind of think about that, you know, kind of across the board in our organization across the It feels like you know, you're worried about what you're worried about. and and so you know, just doing that with the same level of tenacity. CEO of Accenture, and she was saying that, you know, prior to Covic, Great to see you. And thank you for watching everybody.
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Manish Chawla, IBM | IBM Think 2020
>>Yeah, >>from The Cube Studios in Palo Alto and Boston. It's the Cube covering IBM. Think brought to you by IBM. >>Everybody welcome back to the Cube's coverage of the IBM think 2020 digital event experience. My name is Dave Volante. Manish Gupta is here. He's the global managing director for chemicals, petroleum and industrial products that IBM Manish. Thanks so much for coming on The Cube. How you doing out there in Saratoga, California? All good. >>I'm doing great. I'm doing great, given, considering everything. The role of all of this. >>I mean, right, it's tough times, but look it, We can still, you know, have a smile every now and then, right? I mean, you know, it's very nice for a lot of people in our hearts. Go out. Everybody there. So I I want to start off one of the areas that you're steeped in is the energy sector. You know, generally, people are very much concerned about oil. Price of oil drop below, you know, zero went negative. People have been paying people take oil and understand that was a technical, but still the prices of depressed >>I >>learned about credit risk and the like. But what's your take on what's going on in the energy sector right now? >>Yes. So I think the companies that, uh, that have taken on a lot of debt and don't have a stable operating conditions will naturally suffer through this in the oil industry. Clearly, until the prices come back with will be as demand picks up, that would be several months to more than that. As we can imagine, we'll see the The more stable companies, the more I'll say companies that have ah longer balance sheets survived for sure. In addition, you know, the the other aspect of it is of course, they're all double down on making sure your companies and your free services companies or double down on productivity conserving cash as well as considering how they accelerate. In my view, there transition are more more profitable areas of growth as demand comes back, >>is there? Is there a silver lining here? I mean, in normal times, you know, of the oil price drops and the like, a tax cut. Um, I know the government. The United States government, anyway, has been beefing up its strategic reserves that has a history of buying low Is there any good that you see coming out of this? So >>So I think the good that'll come out is is surely that the stronger companies will come through more successfully. The company that have taken less risk, the companies that have that have invested in more more stable operating platforms and and at the end of the day, I think, the companies that have taken a more future proof strategy for their business portfolio. So whether you take a B B, for example or a shell, they're actively working the words deporting the energy transition. I think that will be the You'll see an acceleration of companies starting the thinker off where they need to go in the future. You support the energy transition. I think the silver lining of the end of the day will be, Ah, that as is, sometimes you just said oil is very precious. Resource, therefore, should not be burned. And and so the question at hand is, you know, what do you do with with all the oil that's available? What do you build out of it? Whether it's petrochemicals, I think that transition to more future proof product portfolio on business model will be will be truly the silver lining. >>How about the broader industrial companies that you follow? I mean, they were sort of moving down a path of digital transformation. I o t obviously is the big theme within many industrial sectors. What are you seeing in the broader? >>So I think in the broader base clearly, you know, supply chains and the spread of barely, you know, demand demand dropping prior demand signals which were sometimes ignored for historical reporting. Ah, that that is now becoming more important. I your sense and response by then. So as you step back and look that that they need to maintain business continuity is, of course, the highest priority. But as they come out off this, we expect that we're thinking of this is as the future for industrial sector will be. What we would call is hybrid. I you know, supply chains will need to be local and global manufacturing will need to be both traditional. A swell is additive. I you know, you you produce more, more locally and in addition of products and services will need to be a combination of digital and and physical. And at the end of the day if you step back. I saw something recently that said, Ah, you know who's leading the digital transformation in your company Now the multiple choices were the CEO, the CDO CIO, or is it? And this option was circled over 19. If you think of it in simple terms, covered, 19 is creating the acceleration of digital transformation because the only valid response in in my mind as you look at these ah as these different hybrid models is a consideration of technology being being a fulcrum off, getting a future proof of black mom. >>So it would seem to me that the financial framework are going to change. The The notion of how you made money for the last 10 years is not going to be the way you make money going forward. Yeah, there's there's likely to be some share shifts. In other words, those that figure out how to be profitable with this sort of new model perhaps could gain share efficiently. And and maybe you're going to see some share shifts in the industrial zone. What are your thoughts on that? >>Yes. So companies that are in what we would call essential of vertical industries will definitely be the ones that they continue to grow. You take a simple example, or for spectral chemicals companies, companies that make make plastics as well as chemical, they're going to a variety of other applications. Plastics. Interestingly enough, it's now a resurgence, and the reason it's resurgent is it's really it's a boarding, you know, hygiene, packaging, medical packaging, etcetera, etcetera. We'll see industries that shift that way if we step back and look at a broader and broader ah study that was done actually about 10 years ago by Harvard. With that, the companies that survive a recession, I think it said about 9% of the company's actually flourish coming out of a recession, about 75% take three years to recover and on the remainder was. I think if you do the math about 17 18% Ah, do not survive. But to do such a recession now, the ones that drive through >>I >>had a dual focus on both the customer experience and customer engagement and shifting to areas of higher value by thinking of what they should be doing and how they should be doing doing those things and Secondly, they also focused a lot on on operational improvements. And whether that's obliging, that's manufacturing. It's whether it's outsourcing non core functions. Automating that's a problem that you're focused on customer on operations is the hallmark of a successful outcome. Was what the study studied determined putting that that that your focus is what will be the the prime hallmark as we come through this >>interesting it Now, of course, biology sort of got us into this problem in technology. Deal with some of these issues on Help us get out of this problem. And what specifically is IBM doing? >>Yes, So we've We've identified seven areas off focus as we think of off coming out of this crisis, and we have referred to those 78 years of off focus as being our emerge. Stronger areas of focus the ones that I think are relevant, are including new ways of working. Ah, cyber resilience. Thinking of extreme motivation, automation. An intelligent work flows thinking off, making sure that we are eating our clients with having more in a more system that are available on demand, helping them create platforms and applications that can work regardless of the location At the end of the day, we step back for a brief three areas of focus that we see will be new. It new ways of working and supporting work. They're working or remote working. Ah, extreme automation. When industrial companies come back to work safe, distancing, he's going to be the norm as well as allowing for but the fact that you want to be you want to be prepared for the next crisis. Therefore, extreme automation, whether that implementing robots and factories or or implementing solutions that guide you in the worker safety or workers being close together as well as supporting customer engagement or the customer experience is being done. Putting that extreme automation layer through so that so that the reliance and the ability to cooperate with out the workforce becomes more important. I think it's really the acceleration that we expect. We'll be able to support our clients with, uh, as as they come out of there soon, as they as they had after the next normal. >>You see software robots as being a part of that sort of automation friends, you know, r p A and the like >>for sure that that's an important part, especially in the back office functions that will be software robots and, I think, layered on top of that when you buy AI. Then you have AI augmenting a lot of professionals, whether it's chat bots in customer call centers or technical service centers or or it far greater increasing in automation processes that could be automated. But then the AI would would support for the rest that can't be simply automated but need intelligence support as well. >>So if I go back to your CEO of a Harvard study, last thing I want to be I'm on the board just feels, is in your 17%. I either want to be in the 90% if I'm well positioned right now, and maybe you have an opportunity to do so. But if not, I'm in that fat middle. And I really wanna be ableto come out of this stronger, even if it may might take a couple of years. So my question is, it seems like companies, they're gonna have to, at least in the near term, potentially sacrifice profitability in order to gain that business continuance, business resiliency that you talked about. Can they can They have their cake and eat it, too. In other words, can they maybe take a near term hit on profitability? But they ultimately become more successful and more profitable? Maybe using data >>the data would be one thing. I think the other part of this will will using data, for example, to predict demand forecast where where the puck is going and the use of data on on a monthly basis is going to be inadequate. Clearly right. Getting more more capability for real time demand sensing to create platforms that allow us to allow companies to understand where needs are emerging so that they can pivot there. Ah, their product portfolio accordingly, Collaborating with customers in in a far more I'll call it CO create crowd source way Ah would create more resilient customer relationship that come out in the future as well. And at the end, I think they'll be also an element around asset like strategies, which requires partnering with IBM suppliers etcetera, which then allow data to be the foundation where you can essentially say I'm using this much of this capability our forces, I'm investing in insignificant of capital a place. >>So when I talk to executives. I'm hearing the consistent themes We very much are concerned about the health and well of our of our employees getting remote home infrastructure going once we ensure that they're healthy, we want to make sure that they're productive getting staying close to customers for sure. Making Short Foster are in line because there's so much uncertainty. But not a lot of time right now is being spent on sort of the long term strategic aspect of the organization that maybe will come back slowly. So what advice are you giving the organizations right now in this situation? >>Yeah. So I think the biggest focus would be, as I think, Winston Churchill said, this never based a good crisis. Eso So considering considering that as being the backdrop Ah, these are the times when, when recognizing what would be the sources of value, like I said before making sure the dual focus is kept in mind, apart from of course, ah, employee health and safety and engagement. Ah, then then, in addition to that, keeping in mind that the localization off supply chains will need to be a big topic keeping your ah, as they say, powder dry for but the opportunity of buyer and march. I would also be an element start considering how you re configure your supply chain. And at the end of the day, another important element would be making sure that you are Ah, you. As you come out of this, don't lose sight off sustainable development. No as well as you go back to the things off the fact that since digital will be an important fulcrum come out the other end apart from the other elements we talked about that you start prioritized those digital transformation programs that focus on both operations and supply chain as well as customer engagement. And that becomes a key focus and no longer just driven by, Let's say, the straight business case, but also persisting and ending. The resilience will come out and deal with people prices as well. >>So many of those things that you just mentioned might have been culturally challenging for a lot of organizations prior to over it. But in a way, organization's going to get covert Mulligan or the CEO. You know, the boards of directors might have felt like okay, we had to make some changes, but we got to be careful now with Covic being such a disruptor. Uh huh. Organizations been really drive forward and set up for the next decade. Bring us home. What do your final thought? >>Yeah, I think boards and see years have Do you have to really think of this in stages and and start to Of course, the initially the start of this crisis was not not planned, but recognizing that this recovery will appear in stages, so we think of it is respond, which is where most companies are the next day being ah you know, being being recover, which is getting started back up or dealing with demand and so on. And the third stage being green went I think boards and see years need to start putting perhaps three work streams in place around these three different time horizons. And keep that they're planning in place so that they can effectively work to recovery while they have a separate stream. That's focusing on the reinvent, but they're more resilient and more prepared, and they are able to take and take advantage of both the opportunities as well as of getting more resilient company for the future, >>great insight and an awesome advice. Thanks so much for coming on The Cube. Really appreciate your time. >>Appreciate it. Thank you for the opportunity. >>You're very welcome. And thank you for watching everybody. We're seeing the pattern emerged where? We're not just gonna go back the last decade. We're really gonna have toe prepare for the next decade. Business resiliency and business continuance and flexibility. It's a whole new world, folks. This is the Cube covering IBM. Think 2020 the digital event. We'll be right back right after this short break. >>Yeah, yeah, yeah, yeah, yeah, yeah.
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Think brought to you by IBM. How you doing out there in Saratoga, California? The role of all of this. I mean, you know, it's very nice for a lot of people in our hearts. learned about credit risk and the like. In addition, you know, the the other aspect of it is of course, they're all double down on making I mean, in normal times, you know, And and so the question at hand is, How about the broader industrial companies that you follow? And at the end of the day if you step back. of how you made money for the last 10 years is not going to be the way you make definitely be the ones that they continue to grow. had a dual focus on both the customer experience and customer engagement and interesting it Now, of course, biology sort of got us into this problem in technology. the end of the day, we step back for a brief three areas of focus that we see will for sure that that's an important part, especially in the back office functions that business resiliency that you talked about. create more resilient customer relationship that come out in the future as well. aspect of the organization that maybe will come back slowly. from the other elements we talked about that you start prioritized those digital transformation So many of those things that you just mentioned might have been culturally challenging Yeah, I think boards and see years have Do you have to really think of this in stages and Thanks so much for coming on The Cube. Thank you for the opportunity. And thank you for watching everybody. Yeah, yeah, yeah, yeah, yeah,
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Rob High, IBM | IBM Think 2020
>>Yeah, >>from the Cube Studios in Palo Alto and Boston. It's the Cube covering IBM. Think brought to you by IBM. >>Welcome back, everybody. This is Dave Vellante of the Cube, and you're watching our continuous coverage of the IBM think Digital 2020 experience. And we're really pleased to have Rob High here. He's not only an IBM fellow bodies. He runs the vice president CTO of the IBM Edge Computing Initiative. Rob, thanks so much for coming on the Cube. Good to see you. Which we're face to face, but yeah, that time to be safe and healthy, I guess. And did so edge obviously hot topic. Everybody has this sort of point of view would be interested in how IBM looks at edge. You define it and what your thoughts are on. It's evolution. >>Yeah, well, you know, there's ah really kind of two fairly distinct ways of thinking about the edge of the telcos. Our, ah, you know, they're creating edge capabilities in their own network facilities. We call that the network edge on the other side of the edge they that I think matters a lot to our enterprise businesses is there's remote on premise locations where they actually perform the work that they do, where the majority of people are, where the data that actually gets created is first formed and where the actions that they need to operate on are being taken. That is a lot of interest, because if we can move work workloads, Iot workloads to where that data is being created, where those actions are being taken Uh, not only can we dramatically reduce the late and see to those decisions, uh, but we can also ensure continuous operations and the failed in the presence of perhaps network failures. We can manage the growth of increasing demand for network bandwidth as Maura born data gets created and we can optimize the efficiency of both the business operations as well as the I t operations before that. So for us edge computing at the end of the day is about movie work where the data and the actions are being taken >>well, so this work from home, you know, gives a result of this pandemic is kind of creating a new stresses on networks and people are putting, you know, pouring money actually into beefing up that infrastructure is sort of an extension of what we used to think about edge. But I wonder if you could talk about some of the industries and the use cases that you guys we are seeing and notwithstanding, though assay that >>work from home pivot. Yeah, absolutely. So I mean, look, we have seen ah, the need for placing workloads close to where it is being created and where actions have been picking in virtually every industry, the ones that are probably easier for us to think about and more common in terms of our mindset. Our is manufacturing. If you think about all the things that go on in a factory floor that need to be able to perform analytic in, uh, in the equipment and the processes that are performing in the affection for, If you think, for example, production quality. Uh, you know, if you've got a machine that's putting out parts and maybe it's welding seams on metal boxes, uh, you know, you want to be able to look at the quality of that seem at the moment that is being performed, so that if there are any problems, you can remediate that immediately rather than having that box move on down the line and find that you know the quality issues they were created earlier on now have exacerbated in other ways. Um, you know, so quality, productive quality. Ah, inspection production optimization in our world of Covic Cover 19 and worker safety and getting workers back to work and ensuring that you know people wearing the masks and are exercising social distancing. This is on the factory floor. Worker Insight is another major use case that we're seeing surface of lake with a lot of interest in using whether that's infrared cameras or Bluetooth beacons or infrared cameras. Any variety of devices that could be employed in the work area to help ensure that factories are operating efficiently, that workers are safe. Ah, and whether that's in a factor situation or even in an office situation or e a r in a warehouse or distribution center. And all these scenarios the the utility, the edge computing to bring to those use cases is tremendous. >>And a lot of these devices are unattended or infrequently attended. I always use the windmill example. Um, you know, you don't want to have to do a truck roll to figure out you know what the dynamics are going on, that at the windmill s, so I can instrument that. But what about the management of those devices you know from an autonomous standpoint? And and are you? What are you doing? Or are you doing anything in the autonomous managed space? >>Yeah. In fact, that's really kind of key here, because when you think about the scale, the diversity and the dynamic dynamism of equipment in these environments And as you point out, Dave, you know the lack of I t resource lack of skills on the factory floor, or even in the retail store or hotel or distribution center or any of these environments. The situation is very similar. You can't simply manage getting the right workloads to the right place at the right time. In sort of the traditional approach is, you have to really think about another autonomous approach to management and, you know, let the system the side for you. What software needs to be placed out there? Which software to put their If it's an analytic algorithm, what models to be associated with that software and getting to the right place at the right place at the right Time is a key Part of what we do in this thing that we call IBM Edge application manager is that product that we're really kind of bringing to market right now in the context of edge computing that facilitates this idea of autonomous management. >>You know, I wonder if you could comment Robb on just sort of the approach that you're taking with regard to providing products and services. I mean, we've seen a lot of, uh, situations where people are just essentially packing, packaging traditional, you know, compute and storage devices and sort of throwing it over the fence at the edge. Uh, and saying, Hey, here's our edge computing solution and another saying there's not a place for that. Maybe that will help flatten the network and, you know, provide Ah, gateway for storing on maybe processing information. But it seems to us that that that a bottoms up approach is going to be more appropriate. In other words, you've got engineers, you know who really understand operations, technology, people, maybe a new breed of developers emerging. How do you see the evolution you know of products and services and architectures at >>the edge? Yeah, so First of all, let me say IBM is taking a really pretty broad approach to edge computing we have. What I just described is IBM Edge Application Manager, which is the if you will the platform or the infrastructure on which we can manage the appointment of workloads out to the edge. But then add to that we do have a whole variety of edge and Nevil enabled applications that are being created are global service of practices and our AI applications business all are creating, um, variations of their product specific to address and exploit edge computing and to bring that advantage to the business. And of course, then we also have global services Consulting, which is a set of skilled resource, is who know we understand the transformations that business need to go through when they went, take advantage of edge computing and how to think about that in the context of both their journey to the cloud as well as now in this case, the edge. But also then how to go about implementing and delivering that, uh and then firmly further managing that now you know, coupled out then with at the end of the day you're also going to need the equipment, the devices, whether that is an intelligent automobile or other vehicle, whether that is an appellate, a robot or a camera, Um, or if those things are not intelligent. But you want to bring intelligence to them that how you augment that with servers and other forms of cluster computing that resides resident with the device. All of those are going to require participation from a very broad ecosystem. So we've been working with partners of whether that is vendors who create hardware and enabling that hardware in certifying that hardware to work with our management infrastructure or whether those are people who bring higher order services to the table that provide support for, let's, say, data cashing and facilitating the creation of applications, or whether those are device manufacturers that are embedding compute in their device equipment. All of that is part of our partnership ecosystem, Um, and then finally, you know, I need to emphasize that, you know, the world that we operate in is so vast and so large. There are so many edge devices in the marketplace, and that's growing so rapidly, and so many participants in that likewise There are a lot of other contributors to this ecosystem that we call edge computing. And so for all of those reasons, we have grounded IBM education manager on open source. We created an open source project called Open Rise, and we've been developing that, actually now, for about 4.5 years just recently, the Linux Foundation has adopted Stage one adoption of Open arising as part of its Lennox Foundation edge LF edge, uh, Reg X Foundry project. And so we think this is key to building out, Um, a ecosystem of partners who want to both contribute as well consumed value and create ecosystems around this common idea of how we manage the edge. >>Yeah, I'm glad you brought up the ecosystem, and it's too big for any one company toe to go it alone. But I want to tap your brain on just sort of architectures. And there's so many diverse use cases, you know, we don't necessarily see one uber architecture emerging, but there are some characteristics that we think are important at the edge you mentioned sort of real time or near real time. In many cases, it has to be real time you think about autonomous vehicles? Um, yeah. A lot of the data today is analog, and maybe it doesn't have to be digitized, but much of it will be, um, it's not all gonna be sent back to the cloud. It may not all have to be persisted. So we've envisioned this sort of purpose built, you know, architecture for certain use cases that can support real time. That maybe have, you know, arm based processors. Ah, or other alternative processors there that can do real time analytics at the edge and maybe sending portions of the data back. How do you see the architectures evolving from a technologist? >>Well, so certainly one of the things that we see at the edge is a tremendous premium being placed on things like energy consumption. So architectures they're able to operate efficiently with less power is ah is certainly an advantage to any of those architectures that are being brought aboard. Um, clearly, you know x 86 is a dominant architecture in any information technology endeavor. More specifically at the edge. We're seeing the emergence of lot of arm based architecture chips out there. In fact, I would guess that the majority of the edge devices today are not being created with, um, arm architectures, but it's the you know, but some of this is about the underlying architecture of the compute. But also then the augmentation of that compute the the compute Thea the CP use with other types of processing units. Whether those GPS, of course, we're seeing, you know, a number of deep use being created that are designed to be low power consuming, um, and have a tremendous amount of utility at the edge. There are alternate processing units, architectures that have been designed specifically for AI model based analytics. Uh, things like TP use and infuse and and, uh, and set around, which are very purpose built for certain kinds of intellect. And we think that those are starting to surface and become increasingly important. And then on the flip side of this is both the memory storage in network architectures which are sort of exotically different. But at least in terms of capacity, um have quite variability. Specifically, five G, though, is emerging and five g. While it's not necessarily the same computing, there is a lot of symbolism between edge and five G and the kinds of use cases that five G envisions are very similar to those that we've been talking about in the edge world as well. >>Rob, I want to ask you about sort of this notion of program ability at the edge. I mean, we've seen the success of infrastructure as code. Um, how do you see program ability occurring at the edge in terms of fostering innovation and maybe new developer bottles or maybe existing developer models at the edge? Yeah, >>we found a lot of utility in sort of leveraging what we now think of as cloud computing or cloud computing models. Uh, you know, the idea of continue ization extends itself very easily into the edge. Whether that is running a container in a docker runtime, let's say on an edge device which is, you know, resource constrained and purpose built and needs to focus on sort of a very small footprint or even edge clusters edge servers where we might be running a cluster of containers using our kubernetes platform called open shift. Um, you know the course of practices of continuous integration, continuous delivery. What we write a Otherwise think of his Dev ops. Ah, and, of course, the benefits they continue. Realization brings to the idea of component architectures. Three. Idea of loose coupling. The separation of concerns, the ability to mix and match different service implementations to be opposed. Your application are all ideas that were matured in the cloud world but have a lot of utility in the edge world. Now we actually call it edge native programming. But you can think of that as being mostly cloud native programming, with a further extension that there are certain things you have to be aware of what you're building for the edge. You have to recognize that resource is air limited. Unlike the cloud where we have this notion of infinite resource, you don't have that at the edge. Find and constrained resources. Be worried about, you know, Layton sees and the fact that there is a network that separates the different services and that network can be and reliable. It can introduce his own forms of Layton sees it, maybe bandwidth constrained and those air issues that you now have to factor into your thinking as you build out the logic of your application components. But I think by building on the cloud native programming about me paradigm. You know, we get to exercise sort of all of the skills that have been developing and maturing in the cloud world. Now, for the edge >>that makes sense. My last question is around security. I mean, I've often sort of tongue in cheek said, you know, building a moat around the castle doesn't work anymore. The queen i e. The data has left the castle. She's everywhere. So what about the security model? I mean, I feel like the edge is moving so fast you feel confident or what gives you confidence >>that we can secure the edge. You know, the edges does introduce some very interesting and challenging concerns with respect to security because, frankly, the compute is out there in the wild. You know, you've got computers in the store you've got, you know, people walking around the kiosks you have in the manufacturing site, you know, workers that are, you know, in the midst of all of this compute capability and so the attack surface is substantially bigger. And that's been a big focus for us, is how to the only way validate in 30 of the software that was But it also takes advantage of one of the key characters with edge computing to bring to the table, which is, if you think about it. You know, when you've got personal and private information being entered into quote system, the more often you move that personal private data around, and certainly the more that you move it to a central location and aggregate that with other data, the more of a target becomes more vulnerable, exposed that data becomes and by using edge computing, which moves the workloads out to the edge where that did has been created in some sense, you can process on it there and then move it back. They need central location, you don't have to aggregate it. And that actually in itself is a counterbalance of all of the other issues that we also describe about security by essentially not moving the personal privacy and in protecting by keeping it exactly where it began. >>You know, Rob, this is an exciting topic. Is a huge opportunity for IBM and Ginny in and talk about the trillion dollar opportunity and hybrid cloud and the Edge is a multi $1,000,000,000 opportunity for IBM and, uh So you just got to go get her done. But I really appreciate you coming on the Cube and sharing your insights. That awesome topic in the best interest of the David. Yeah. Thank you. Thank you for the thank you. Stay safe and thank you for watching everybody. This is Dave Volante for the Cube. This is our coverage of IBM. Think 2020 the digital. Think >>we'll be right back after this short break? >>Yeah, yeah, yeah, yeah.
SUMMARY :
Think brought to you by IBM. This is Dave Vellante of the Cube, and you're watching our continuous coverage of the IBM Yeah, well, you know, there's ah really kind of two fairly distinct ways of thinking about the edge industries and the use cases that you guys we are seeing and notwithstanding, that immediately rather than having that box move on down the line and find that you Um, you know, you don't want to have to do a truck roll to figure out you know what and, you know, let the system the side for you. You know, I wonder if you could comment Robb on just sort of the approach that you're taking with regard to and then finally, you know, I need to emphasize that, you know, the world that we operate In many cases, it has to be real time you think about autonomous vehicles? the you know, but some of this is about the underlying architecture of Rob, I want to ask you about sort of this notion of program ability at the edge. you know, Layton sees and the fact that there is a network that separates the different services and that I mean, I feel like the edge is moving so fast you the edge where that did has been created in some sense, you can process on it there and then But I really appreciate you coming on the Cube
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UNLISTED FOR REVIEW Inderpal Bhandari, IBM | DataOps In Action
>>from the Cube Studios in >>Palo Alto and Boston connecting with thought leaders all around the world. This is a cube conversation. Everybody welcome this special digital presentation where we're covering the topic of data ops and specifically how IBM is really operationalize ing and automating the data pipeline with data office. And with me is Interpol Bhandari, who is the global chief data officer at IBM and Paul. It's always great to see you. Thanks for coming on. >>My pleasure. >>So, you know the standard throwaway question from guys like me And you know what keeps the chief data officer up at night? Well, I know what's keeping you up that night. It's coverted 19. How you >>doing? It's keeping keeping all of us. >>Yeah, for sure. Um, So how are you guys making out as a leader I'm interested in, You know, how you have responded would whether it's communications. Obviously you're doing much more stuff you remotely You're not on airplanes. Certainly like you used to be. But But what was your first move when you actually realized this was going to require a shift? >>Well, I think one of the first things that I did wants to test the ability of my organization, You work remotely. This was well before the the recommendations came in from the government just so that we wanted to be sure that this is something that we could pull off if there were extreme circumstances where even everybody was. And so that was one of the first things we did along with that. I think another major activity that's being boxed off is even that we have created this Central Data and AI platform for idea using our hybrid, multi cloud approach. How could that the adaptive very, very quickly help them look over the city? But those were the two big items that my team and my embarked on and again, like I said, this is before there was any recommendations from the government or even internally, within IBM. Have any recommendations be? We decided that we wanted to run ahead and make sure that we were ready to ready to operate in that fashion. And I believe a lot of my colleagues did the same. Yeah, >>there's a there's a conversation going on right now just around productivity hits that people may be taking because they really weren't prepared it sounds like you're pretty comfortable with the productivity impact that you're achieving. >>Oh, I'm totally comfortable with the politics. I mean, in fact, I will tell you that while we've gone down this spot, we've realized that in some cases the productivity is actually going to be better when people are working from home and they're able to focus a lot more on the work, you know, And this could. This one's the gamut from the nature of the jaw, where you know somebody who basically needs to be in the front of the computer and is remotely taking care of operations. You know, if they don't have to come in, their productivity is going to go up Somebody like myself who had a long drive into work, you know, which I would use a phone calls, but that that entire time it can be used a lot more productivity, locked in a lot more productive manner. So there is. We realized that there's going to be some aspect of productivity that will actually be helped by the situation. Why did you are able to deliver the services that you deliver with the same level of quality and satisfaction that you want Now there were certain other aspect where you know the whole activity is going to be effective. So you know my team. There's a lot off white boarding that gets done there lots off informal conversations that spot creativity. But those things are much harder to replicate in a remote and large. So we've got a sense off. You know where we have to do some work? Well, things together. This is where we're actually going to be mobile. But all in all, they're very comfortable that we can pull this off. >>That's great. I want to stay on Cove it for a moment and in the context of just data and data ops, and you know why Now, obviously, with a crisis like this, it increases the imperative to really have your data act together. But I want to ask you both specifically as it relates to covert, why Data office is so important. And then just generally, why at this this point in time, >>So, I mean, you know, the journey we've been on. Thank you. You know, when I joined our data strategy centered around cloud data and ai, mainly because IBM business strategy was around that, and because there wasn't the notion off AI and Enterprise, right, there was everybody understood what AI means for the consumer. But for the enterprise, people don't really understand. Well, what a man. So our data strategy became one off, actually making IBM itself into an AI and and then using that as a showcase for our clients and customers who look a lot like us, you make them into AI. And in a nutshell, what that translated to was that one had two in few ai into the workflow off the key business processes off enterprise. So if you think about that workflow is very demanding, right, you have to be able to deliver. They did not insights on time just when it's needed. Otherwise, you can essentially slow down the whole workflow off a major process within an end. But to be able to pull all that off you need to have your own data works very, very streamlined so that a lot of it is automated and you're able to deliver those insights as the people who are involved in the work floor needed. So we've spent a lot of time while we were making IBM into any I enterprise and infusing AI into our key business processes into essentially a data ops pipeline that was very, very streamlined, which then allowed us to do very quickly adapt do the over 19 situation and I'll give you one specific example that will go to you know how one would someone would essentially leverage that capability that I just talked about to do this. So one of the key business processes that we have taken a map, it was our supply chain. You know, if you're a global company and our supply chain is critical, you have lots of suppliers, and they are all over the globe. And we have different types of products so that, you know, has a multiplication factors for each of those, you have additional suppliers and you have events. You have other events, you have calamities, you have political events. So we have to be able to very quickly understand the risks associated with any of those events with regard to our supply chain and make appropriate adjustments on the fly. So that was one off the key applications that we built on our central data. And as Paul about data ops pipeline. That meant we ingest the ingestion off those several 100 sources of data not to be blazingly fast and also refresh very, very quickly. Also, we have to then aggregate data from the outside from external sources that had to do with weather related events that had to do with political events. Social media feeds a separate I'm overly that on top off our map of interest with regard to our supply chain sites and also where they were supposed to deliver. We also leave them our capabilities here, track of those shipments as they flowed and have that data flow back as well so that we would know exactly where where things were. This is only possible because we had a streamline data ops capability and we have built this Central Data and AI platform for IBM. Now you flip over to the Coleman 19 situation when Corbyn 19 merged and we began to realize that this was going to be a significant significant pandemic. What we were able to do very quickly wants to overlay the over 19 incidents on top of our sites of interest, as well as pick up what was being reported about those sites of interests and provide that over to our business continuity. So this became an immediate exercise that we embark. But it wouldn't have been possible if you didn't have the foundation off the data office pipeline as well as that Central Data and AI platform even plays to help you do that very, very quickly and adapt. >>So what I really like about this story and something that I want to drill into is it Essentially, a lot of organizations have a really tough time operational izing ai, infusing it to use your word and the fact that you're doing it, um is really a good proof point that I want to explore a little bit. So you're essentially there was a number of aspects of what you just described. There was the data quality piece with your data quality in theory, anyway, is going to go up with more data if you can handle it and the other was speed time to insight, so you can respond more quickly if it's talk about this Covic situation. If you're days behind for weeks behind, which is not uncommon, sometimes even worse, you just can't respond. I mean, the things change daily? Um, sometimes, Certainly within the day. Um, so is that right? That's kind of the the business outcome. An objective that you guys were after. >>Yes, you know, So Rama Common infuse ai into your business processes right over our chain. Um, don't come metric. That one focuses on is end to end cycle time. So you take that process the end to end process and you're trying to reduce the end to end cycle time by several factors, several orders of magnitude. And you know, there are some examples off things that we did. For instance, in my organ organization that has to do with the generation of metadata is data about data. And that's usually a very time consuming process. And we've reduced that by over 95%. By using AI, you actually help in the metadata generation itself. And that's applied now across the board for many different business processes that, you know IBM has. That's the same kind of principle that was you. You'll be able to do that so that foundation essentially enables you to go after that cycle time reduction right off the bat. So when you get to a situation like over 19 situation which demands urgent action. Your foundation is already geared to deliver on that. >>So I think actually, we might have a graphic. And then the second graphic, guys, if you bring up a 2nd 1 I think this is Interpol. What you're talking about here, that sort of 95% reduction. Ah, guys, if you could bring that up, would take a look at it. So, um, this is maybe not a cove. It use case? Yeah. Here it is. So that 95% reduction in the cycle time improvement in data quality. What we talked about this actually some productivity metrics, right? This is what you're talking about here in this metadata example. Correct? >>Yeah. Yes, the metadata. Right. It's so central to everything that one does with. I mean, it's basically data about data, and this is really the business metadata that you're talking about, which is once you have data in your data lake. If you don't have business metadata describing what that data is, then it's very hard for people who are trying to do things to determine whether they can, even whether they even have access to the right data. And typically this process is being done manually because somebody looks at the data that looks at the fields and describe it. And it could easily take months. And what we did was we essentially use a deep learning and natural language processing of road. Look at all the data that we've had historically over an idea, and we've automated metadata generation. So whether it was, you know, you were talking about the data relevant for 19 or for supply chain or far receivable process any one of our business processes. This is one of those fundamental steps that one must go through. You'll be able to get your data ready for action. And if you were able to take that cycle time for that step and reduce it by 95% you can imagine the acceleration. >>Yeah, and I like you were saying before you talk about the end to end concept, you're applying system thinking here, which is very, very important because, you know, a lot of a lot of clients that I talk to, they're so focused on one metric maybe optimizing one component of that end to end, but it's really the overall outcome that you're trying to achieve. You may sometimes, you know, be optimizing one piece, but not the whole. So that systems thinking is very, very important, isn't it? >>The systems thinking is extremely important overall, no matter you know where you're involved in the process off designing the system. But if you're the data guy, it's incredibly important because not only does that give you an insight into the cycle time reduction, but it also give clues U N into what standardization is necessary in the data so that you're able to support an eventual out. You know, a lot of people will go down the part of data governance and the creation of data standards, and you can easily boil the ocean trying to do that. But if you actually start with an end to end, view off your key processes and that by extension the outcomes associated with those processes as well as the user experience at the end of those processes and kind of then work backwards as one of the standards that you need for the data that's going to feed into all that, that's how you arrive at, you know, a viable practical data standards effort that you can essentially push forward so that there are multiple aspect when you take that end to end system view that helps the chief legal. >>One of the other tenants of data ops is really the ability across the organization for everybody to have visibility. Communications is very key. We've got another graphic that I want to show around the organizational, you know, in the right regime, and it's a complicated situation for a lot of people. But it's imperative, guys, if you bring up the first graphic, it's a heritage that organizations, you know, find bringing the right stakeholders and actually identify those individuals that are going to participate so that this full visibility everybody understands what their roles are. They're not in silos. So, guys, if you could show us that first graphic, that would be great. But talk about the organization and the right regime there. Interpol? >>Yes, yes, I believe you're going to know what you're going to show up is actually my organization, but I think it's yes, it's very, very illustrative what one has to set up. You'll be able to pull off the kind of impact that I thought So let's say we talked about that Central Data and AI platform that's driving the entire enterprise, and you're infusing AI into key business processes like the supply chain. Then create applications like the operational risk in size that we talked about that extended over. Do a fast emerging and changing situation like the over 19. You need an organization that obviously reflects the technical aspects of the right, so you have to have the data engineering on and AI on. You know, in my case, there's a lot of emphasis around deep learning because that's one of those skill set areas that's really quite rare, and it also very, very powerful. So uh huh you know, the major technology arms off that. There's also the governance on that I talked about. You have to produce the set off standards and implement them and enforce them so that you're able to make this into an impact. But then there's also there's a there's an adoption there. There's a There's a group that reports into me very, very, you know, Empowered Group, which essentially has to convince the rest of the organization to adopt. Yeah, yeah, but the key to their success has been in power in the sense that they're on power. You find like minded individuals in our key business processes. We're also empowered. And if they agree that just move forward and go and do it because you know, we've already provided the central capabilities by Central. I don't mean they're all in one location. You're completely global and you know it's it's It's a hybrid multi cloud set up, but it's a central in the sense that it's one source to come for for trusted data as well as the the expertise that you need from an AI standpoint to be able to move forward and deliver the business out. So when these business teams come together, be an option, that's where the magic happens. So that's another another aspect of the organization that's critical. And then we've also got, ah, Data Officer Council that I chair, and that has to do with no people who are the chief data officers off the individual business units that we have. And they're kind of my extended teams into the rest of the organization, and we levers that bolt from a adoption off the platform standpoint. But also in terms of defining and enforcing standards. It helps them stupid. >>I want to come back over and talk a little bit about business resiliency people. I think it probably seen the news that IBM providing supercomputer resource is that the government to fight Corona virus. You've also just announced that that some some RTP folks, um, are helping first responders and non profits and providing capabilities for no charge, which is awesome. I mean, it's the kind of thing. Look, I'm sensitive companies like IBM. You know, you don't want to appear to be ambulance chasing in these times. However, IBM and other big tech companies you're in a position to help, and that's what you're doing here. So maybe you could talk a little bit about what you're doing in this regard. Um, and then we'll tie it up with just business resiliency and importance of data. >>Right? Right. So, you know, I explained that the operational risk insights application that we had, which we were using internally, we call that 19 even we're using. We're using it primarily to assess the risks to our supply chain from various events and then essentially react very, very quickly. Do those doodles events so you could manage the situation. Well, we realize that this is something that you know, several non government NGOs that they could essentially use. There's a stability because they have to manage many of these situations like natural disaster. And so we've given that same capability, do the NGOs to you and, uh, to help that, to help them streamline their planning. And there's thinking, by the same token, But you talked about over 19 that same capability with the moment 19 data over layed on double, essentially becomes a business continuity, planning and resilience. Because let's say I'm a supply chain offers right now. I can look at incidents off over night, and I can I know what my suppliers are and I can see the incidents and I can say, Oh, yes, no, this supplier and I can see that the incidences going up this is likely to be affected. Let me move ahead and stop making plans backup plans, just in case it reaches a crisis level. On the other hand, if you're somebody in revenue planning, you know, on the finance side and you know where you keep clients and customers are located again by having that information over laid that those sites, you can make your own judgments and you can make your own assessment to do that. So that's how it translates over into business continuity and resolute resilience planning. True, we are internally. No doing that now to every department. You know, that's something that we're actually providing them this capability because we build rapidly on what we have already done to be able to do that as we get inside into what each of those departments do with that data. Because, you know, once they see that data, once they overlay it with their sights of interest. And this is, you know, anybody and everybody in IBM, because no matter what department they're in, there are going to decide the interests that are going to be affected. And they haven't understanding what those sites of interest mean in the context off the planning that they're doing and so they'll be able to make judgments. But as we get a better understanding of that, we will automate those capabilities more and more for each of those specific areas. And now you're talking about the comprehensive approach and AI approach to business continuity and resilience planning in the context of a large IT organization like IBM, which obviously will be of great interest to our enterprise, clients and customers. >>Right? One of the things that we're researching now is trying to understand. You know, what about this? Prices is going to be permanent. Some things won't be, but we think many things will be. There's a lot of learnings. Do you think that organizations will rethink business resiliency in this context that they might sub optimize profitability, for example, to be more prepared crises like this with better business resiliency? And what role would data play in that? >>So, you know, it's a very good question and timely fashion, Dave. So I mean, clearly, people have understood that with regard to that's such a pandemic. Um, the first line of defense, right is is not going to be so much on the medicine side because the vaccine is not even available and will be available for a period of time. It has to go through. So the first line of defense is actually think part of being like approach, like we've seen play out across the world and then that in effect results in an impact on the business, right in the economic climate and on the business is there's an impact. I think people have realized this now they will honestly factor this in and do that in to how they do become. One of those things from this is that I'm talking about how this becomes a permanent. I think it's going to become one of those things that if you go responsible enterprise, you are going to be landing forward. You're going to know how to implement this, the on the second go round. So obviously you put those frameworks and structures in place and there will be a certain costs associated with them, and one could argue that that would eat into the profitability. On the other hand, what I would say is because these two points really that these are fast emerging fluid situations. You have to respond very, very quickly. You will end up laying out a foundation pretty much like we did, which enables you to really accelerate your pipeline, right? So the data ops pipelines we talked about, there's a lot of automation so that you can react very quickly, you know, data injection very, very rapidly that you're able to do that kind of thing, that meta data generation. That's the entire pipeline that you're talking about, that you're able to respond very quickly, bring in new data and then aggregated at the right levels, infuse it into the work flows on the delivery, do the right people at the right time. Well, you know that will become a must. But once you do that, you could argue that there's a cost associated with doing that. But we know that the cycle time reductions on things like that they can run, you know? I mean, I gave you the example of 95% 0 you know, on average, we see, like a 70% end to end cycle time where we've implemented the approach, and that's been pretty pervasive within IBM across the business. So that, in essence, then actually becomes a driver for profitability. So yes, it might. You know this might back people into doing that, but I would argue that that's probably something that's going to be very good long term for the enterprises and world, and they'll be able to leverage that in their in their business and I think that just the competitive director off having to do that will force everybody down that path. But I think it'll be eventually ago >>that end and cycle time. Compression is huge, and I like what you're saying because it's it's not just a reduction in the expected loss during of prices. There's other residual benefits to the organization. Interpol. Thanks so much for coming on the Cube and sharing this really interesting and deep case study. I know there's a lot more information out there, so really appreciate your done. >>My pleasure. >>Alright, take everybody. Thanks for watching. And this is Dave Volante for the Cube. And we will see you next time. Yeah, yeah, yeah.
SUMMARY :
how IBM is really operationalize ing and automating the data pipeline with So, you know the standard throwaway question from guys like me And you know what keeps the chief data officer up It's keeping keeping all of us. You know, how you have responded would whether it's communications. so that was one of the first things we did along with that. productivity impact that you're achieving. This one's the gamut from the nature of the jaw, where you know somebody But I want to ask you both specifically as it relates to covert, But to be able to pull all that off you need to have your own data works is going to go up with more data if you can handle it and the other was speed time to insight, So you take that process the end to end process and you're trying to reduce the end to end So that 95% reduction in the cycle time improvement in data quality. So whether it was, you know, you were talking about the data relevant Yeah, and I like you were saying before you talk about the end to end concept, you're applying system that you need for the data that's going to feed into all that, that's how you arrive you know, in the right regime, and it's a complicated situation for a lot of people. So uh huh you know, the major technology arms off that. So maybe you could talk a little bit about what you're doing in this regard. do the NGOs to you and, uh, to help that, Do you think that organizations will I think it's going to become one of those things that if you go responsible enterprise, Thanks so much for coming on the Cube and sharing And we will see you next time.
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