Dr. Rudolph Pienaar, & Dr. Ellen Grant & Harvard Medical School | Red Hat Summit 2019
>> live from Boston, Massachusetts. It's the you covering your red hat. Some twenty nineteen rots. You buy bread hat. >> Well, good afternoon. Welcome back here on the Cube as we continue our coverage of the Red Hat Summit and you know, every once in a while you come across one of these fascinating topics. It's what's doing I get so excited about when we do the Cube interviews is that you never know where >> you're >> going to go, the direction you're going to take. And I think this next interview has been a fit into one of those wow interviews for you at home. Along was to minimum. I am John Walls, and we're joined by Dr Ellen Grant, who was the director of the fetal neo NATO Neuroimaging and Developmental Science Center of Boston Children's Hospital. So far, so good, right? And the professor, Radiology and pediatrics at the Harvard Medical School's Dr Grant. Thank you for joining us here on the Cube and Dr Rudolph Pienaar, who is the technical director at the F n N D. S. C. And an instructor of radiology at the Harvard Medical School. So Dr Rudolph Pienaar, thank you for joining us as well. Thank you very much. All right. Good. So we're talking about what? The Chris Project, which was technically based. Project Boston Children's Hospital. I'm going to let you take from their doctor Grant. If you would just talk about the genesis of this program, the project, what its goal, wass And now how it's been carried out. And then we'LL bring in Dr PNR after that. So if you would place >> sure, it's so The goal of the Chris Project was to bring innovated imaging, announces to the bedside to the front end where clinicians are not like high are working all the time but aren't sophisticated enough or don't have enough memory to remember how to do, you know, line code in Lenox. So this is where initially started when I was reading clinical studies and I wanted to run a complex analysis, but there was no way to do it easily. I'd have tio call up someone to log into a different computer, bring the images over again lots of conflict steps to run that analysis, and even to do any of these analysis, you have to download the program set up your environment again. Many many steps, said someone. As a physician, I would rather deal with the interpretation and understanding the meaning of those images. Then all that infrastructure steps to bring it together. So that was the genesis of Chris's trying to have a simple Windows point and click way for a physician such as myself, to be able to rapidly do something interesting and then able to show it to a clinician in a conference or in the at the bedside >> and who's working on it, then, I mean, who was supplying what kind of manpower, If you will root off of the project >> kind of in the beginning, I would say maybe one way to characterize it is that we wanted to bring this research software, which lives mostly online, ex onto a Windows world, right? So the people developing that software researchers or computational researchers who do a lot of amazing stuff with image processing. But those tools just never make it really from the research lab outside of that. And one of the reasons is because someone like Ellen might not ever want to fire paternal and typing these commands. So people working on it are all this huge population of researchers making these tools on what we try to do. What I try to help with, How do we get those tools really easily usable in excess of one and, you know, to make a difference? Obviously. So that was a genesis. I was kind of need that we had in the beginning, so it started out, really, as a bunch of scrips, shell scripts, you slight a type of couple stuff, but not so many things on gradually, with time, we try to move to the Web, and then it began to grow and then kind of from the Web stretching to the cloud. And that's kind of the trajectory in the natural. As each step moved along, more and more people kind of came in to play. >> Dr Grant, I think back, you know, I work for a very large storage company and member object storage was going to transform because we have the giant files. We need to be able to store them and manage them and hold them up. But let's talk about the patient side of things. What does this really mean? You know, we had a talk about order of magnitude that cloud can make things faster and easier. But what? What does this mean to patient care? Quality service? >> Well, I think what it means or the goal for patient care is really getting to specialized medicine or individualized medicine on to be able to not just rely on my memory as to what a normal or abnormal images or the patients I may have seen just in my institution. But can we pull together all the knowledge across multiple institutions throughout the country and use more rigorous data announces to support my memory? So I want to have these big bridal in front lobes that air there, the cloud that helped me remember things into tidies connections and not have to remind just rely on my visual gestalt memory, which is obviously going to have some flaws in it. So and if I've never seen a specific disorder, say, for example, at my institution, if they've seen it at other institutions who run these comparisons all of sudden, I made be aware of a new treatment that otherwise I may not have known about >> All right, so one of my understanding is this is tied into the mass open cloud which I've had the pleasure of talking on the program at another show back here in Boston. Talk about a little bit about you know how this is enable I mean massive amounts of data you need to make sure you get that. You know the right data and it's valuable information and to the right people, and it gets updated all the time, so give us a little bit of the inner workings. >> Exactly. So thie inner workings, That's it can be a pretty big story, but kind of the short >> story time Theo Short >> story is that if we can get data in one place, and not just from one institution, from many places, that we can start to do things that are not really possible otherwise so, that's kind of the grand vision. So we're moving along those steps on the mass Open cloud for us makes perfect sense because it's there's a academic linked to Boston University. And then there's thie, Red Hat, being one of the academic sponsors as well in that for this kind of synergy that came together really almost perfectly at the right time, as the cloud was developing as where that was moving in it as we were trying to move to the cloud. It just began to link all together. And that's very much how we got there at the moment on what we're trying to do, which is get data so that we can cause medicine. Really, it's amazing to me. In some ways there's all these amazing devices, but computational e medicine lag so far behind the rest of the industry. There's so little integration. There's so little advanced processing going on. There's so much you can do with so little effort, you could do so much. So that's part of the >> vision as well. So help me out here a little bit, Yeah, I mean, maybe it before and after. Let's look at the situation may be clinically speaking here, where a finding or a revelation that you developed is now possible where it wasn't before and kind of what those consequences might have been. And then maybe, how the result has changed now. So maybe that would help paint up a practical picture of what we're talking about. >> I could use one example we're working on, but we haven't got fully to the clouds. All of these things are in their infancy because we still have to deal with the encryption part, which is a work in progress. But for example, we have mind our clinical databases to get examples of normal images and using that I can run comparisons of a case. It comes up to say whether this looks normal or abnormal sweat flags. The condition is to whether it's normal or abnormal, and that helps when there's trainees are people, not is experienced in reading those kinds of images. So again we're at the very beginnings of this. It's one set of pictures. There's many sets of pictures that we get, so there's a long road to get to fully female type are characterized anyone brain. But we're starting at the beginning those steps to very to digitally characterize each brain so we can then start to run. Comparisons against large libraries of other normals are large libraries of genetic disorders and start to match them up. And >> this is insecure. You working in fetal neural imaging as well. So you're saying you could take a an image of ah baby in a mother's womb and many hundreds thousands, whatever it is and you developed this basically a catalogue of what a healthy brain might look like. And now you're offering an opportunity to take a image here on early May of twenty nineteen. And compared to that catalogue, look and determine whether might be anabel normality that otherwise could have been spotted before. >> Correct and put a number to that in terms of a similarity value our probability values so that it's not just Mia's a collision, say Well, I think it's a little abnormal because it is hard to interpret that in terms of how severe is the spectrum of normal. How how? Sure you. So we put all these dated together. We can start to get more predictive value because we couldn't follow more kids and understand if it's that a a sima that too similar what's most likely disorder? What's the best treatment? So it gives you better FINA typing of the disorders that appear early and fetal life, some of which are linked to we think he treated, say, for example, with upcoming gene therapies and other nutritional intervention so we could do this characterization early on. We hope we can identify early therapies that our target to targeted to the abnormalities we detect. >> So intervene well ahead of time. Absolutely. >> I don't know. The other thing is, I mean Ellen has often times said how many images she looks at in the day on other radiologist, and it's it's amazing. It's she said, the number hundred thousand one point so you can imagine the human fatigue, right? So it Matt, imagine if you could do a quick pre processing on just flag ones that really are abnormal by you know they could be grossly abnormal. But at least let's get those on the top of the queue when you can look at it when you are much more able to, you know, think, think, think these things through. So there's one good reason of having these things sitting on an automated system. Stay out of the cloud over it might be >> Where are we with the roll out of this? This and kind of expansion toe, maybe other partners. >> So a lot of stuff has been happening over the last year. I mean, the the entire platform is still, I would say, somewhat prototypical, but we have a ll the pipelines kind of connected, so data can flow from a place like the hospital flowed to the cloud. Of course, this is all you know, protected and encrypted on the cloud weaken Do kind of weaken. Do any analysis we want to do Provided the analysis already exists, we can get the results back. Two definition we have the interface is the weapon to faces built their growing. So you can at this point, almost run the entire system without ever touching a command line. A year ago, it was partially there. A year ago, you had to use a command line. Now you don't have to. Next year will be even more streamlined. So this is the way it's moving right now and was great for me personally. About the cloud as well is that it's not just here in Boston where you, Khun benefit from using these technologies, you know, for the price of a cellphone on DH cell signal. You can use this kind of technology anywhere. You could be in the bush in Africa for argument's sake, and you can have access to these libraries of databases imaging that might exist. You, khun compare Images are collected wherever it might be just for the price of connecting to the Internet. >> You just need a broadband connection >> just right. Just exactly. >> Sometimes when you think about again about you know, we've talked about mobile technology five g coming on as it is here in the U. S. Rural health care leveling that and Third World, I was thinking more along the lines of here in the States and with some memories that just don't have access to the kind of, like, obviously platinum carry you get here in the Boston area. But all those possibilities would exist or could exist based on the findings that you're getting right now with Chris Project. So >> where does the Chris project go from here? >> Well, what we'd like to do is get more hospitals on board, uh, thinking pediatrics, we have a lot of challenge because there are so many different rare disorders that it's hard to study any one of them from one hospital. So we have to work together. There's been some effort to bring together some genetic databases, but we really need to being also the imaging bait databases together. So hopefully we can start to get a consortium of some of the pediatric hospitals working together. We need that also because normal for normal, you need to know the gender, the age, the thie ethnicity. You know, so many demographics that are nice to characterize what normal is. So if we all work together, we can also get a better idea of what is normal. What is normal variants. And there's a lot of other projects that are funded by N. H. Building up some of those databases as well, too. But we could put him into all into one place where we can actually now query on that. Then we could start to really do precision medicine. >> And the other thing, which we definitely are working on and I want to do, is build a community of developers around this platform because, you know, there's no way our team can write all of these tools. No, no, no, we want to. But we want everyone else who wants to make these tools very easily hop onto this platform. And that's very important to us because it's so much easier to develop to christen it just about the Amazon. There's almost no comparison. How much easier >> we'Ll Definitely theme, we hear echoing throughout Red Hat summit here is that Does that tie into, like, the open shift community? Or, you know, what is the intersection with red hat? >> It definitely does, because this is kind of the age of continue ization, which makes so many things so much easier on DH. This platform that we've developed is all about container ization. So we want to have medical by medical or any kind of scientific developers get onto that container ization idea because when they do that and it's not that hard to do. But when you do that, then suddenly you can have your your analysis run almost anywhere. >> And that's an important part in medicine, because I run the same analysis on different computers, get different results. So the container ization concept, I think, is something that we've been after, which is a reproduce ability that anybody can run it along there, use the same container we know we're going. Same result. And that is >> critical. Yes, especially with what you're doing right, you have to have that one hundred percent certainty. Yep. Standardisation goes along, Ray. Sort of fascinating stuff. Thank you both for joining us. And good luck. You're an exciting phase, that's for sure. And we wish you all the best going forward here. Thank you so much. Thank you both. Back with more from Boston. You're watching Red Hat Summit coverage live here on the Q t.
SUMMARY :
It's the you covering Welcome back here on the Cube as we continue our coverage of the Red Hat Summit and So Dr Rudolph Pienaar, thank you for joining us as well. the bedside to the front end where clinicians are not like high are working all the time but aren't sophisticated So the people developing that software researchers or computational researchers Dr Grant, I think back, you know, I work for a very large storage company and member object storage But can we pull together all the knowledge across multiple institutions bit of the inner workings. but kind of the short So that's part of the revelation that you developed is now possible where it wasn't There's many sets of pictures that we get, And compared to that catalogue, look and determine whether So it gives you better FINA typing of the disorders that appear early So intervene well ahead of time. It's she said, the number hundred thousand one point so you can Where are we with the roll out of this? kind of connected, so data can flow from a place like the hospital flowed to the cloud. just right. have access to the kind of, like, obviously platinum carry you get here in the Boston area. So hopefully we can start to get a consortium of And the other thing, which we definitely are working on and I want to do, is build a community of developers So we want to have medical by medical or So the container ization concept, I think, is something that we've been after, which is a reproduce ability And we wish you all the best going forward here.
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Ellen Rubin & Laz Vekiarides, ClearSky Data
>> From the SiliconANGLE Media office, in Boston, Massachusetts, it's the CUBE. Now, here's your host, Stu Miniman. >> Hi, I'm Stu Miniman and welcome to a special presentation of CUBE Conversation here from our Boston area studio. Welcome back to the program from ClearSky Data, Ellen Rubin the CEO and Laz Vekiarides who is the CTO. Laz and Ellen, thanks so much for joining us. >> Us too, nice to be back. >> Hi, thanks for having us. >> All right, so, always good to talk to a local company, we talked about technology, I was actually in the Seaport district earlier, recently, and you know there's a lot happening in this space, as we know, it doesn't all happen, in Seattle for the cloud, Silicon Valley for all the VCs, so Ellen I've been speaking with your company since its early days-- >> Stealth mode, yeah. >> Stealth mode. First time I met you in person was at the Amazon reinvent shows, so still one of the focal points of the cloud and everything that happening there. But give us the update, you've got some new fundings, some new partnerships, tell us what's happening with ClearSky. >> Absolutely, I'm really happy to be back. So yeah, we've been, last night been building this company together, we started in 2013 with the, you know, sitting in a room with a white board but the company has really been actively funded and kind of building customers and our service offering since 2014. And we've just seen a tremendous amount of growth especially in the last year. So we're excited to be able to share that we are raising a 20 million funding round, and it includes some new investors, strategic investors as well as some of our existing investors from General Catalyst and Highland and Polaris. So it's very important for us but it's also great for our customers because it gives us a chance now to be in more places and have more people on our team to really grow and add to the support the operation of what we're doing. So that's kind of part A. And we're really looking forward to doing that. We've added a head of our sales organization, our chief revenue officer, Roger Cummings, and so we've really kind of filled out our team and our growing as a company overall. So that's kind of part A. >> So yeah congratulations on the numbers. The other piece, I think back to the first discussions we had when you talked about living in lots of environments and how do you help customers, there was somebody that you're partnering with now that I believe came up in that first discussion because they've got one of the largest global foot print on the planet that I'm aware of. >> Indeed, so yeah, also today we're announcing our partnership with Equinex and we've actually been working, we've been talking with Equinex since we were in stealth mode and we've been working with them over the past several years already in a couple of locations. And we can talk in a lot of detail about sort of where the great alignment fit is, but the news for us is that we're now gonna be able to really expand the reach of our service across the rest of the United States. So we're gonna triple the number of locations, and we're gonna be basically anywhere our customers need us to be, as you know we are a metro-based service so it's very important from a latency and access that we be in more locations. And we see it as basically a great jumping off for filling out the initial vision of being across United States and now it's starting to expand that side. >> Yes that's great. Laz, let's pull you in here. If you look at the data piece of it, we understand that latency is clearly important. That's the conversation we've had back in the storage world for a long time. Data has gravity, it's tough to move it, and having some locality is super important. So what are your, for people who aren't as familiar with the company, just give us the thumbnail, architecturally, and tell us what you've been seeing update wise, from a technology standpoint. >> Sure, so, our technology is really metro-based network, so we deliver caching services on the edge to make all of the resources, specifically the data management resources that are far away appear as if they're nearby. Now one of the problem is, as you know with the cloud, is that they are only in certain locations. So unless your nation is in Virginia or you happen to be in the Pacific Northwest, you have a latency problem. And so as a result, some certain types of applications aren't gonna work well. What we've built is really an edge-based data management network. We provide high performance file and block services. To systems at the edge that leverage the cloud for their back ends. And so as a result, you get all of the economics of the cloud and the flexibility that you get with those type of services. But you get the experience of enterprise class functionality and capability's and it's nearby. So you don't miss any of the things that you are kind of used to. >> All right, Laz I want you to help explain something, when you say edge, what does that mean to you and your customers because there are server providers edges, there are kind of the IO key end devices edges, there are some things in between there, so what specifically are you helping with? >> So this is true it's actually really interesting. So we have a very specific definition of edge, we call it the data center edge. And hence our alignment with Equinix, they are in this metro facilities when you look at our architecture we're either putting an edge appliance either in an Equinix facility or in a customer's facility and then tethering that into the Equinix facility. So that last hundred or so miles around an Equinix facility is our edge and that is gonna be our definition now. That could change over time, just like everything else in the cloud changes, because we basically have built software that can run in any type of Linux environment with some monocom activity but in our current market push, our edge is really the data center edge. >> Okay, Ellen I love that that really fit in into the discussions I've been having a lot over the last year or so. People talk about hybrid cloud when they talk about multicloud. It's, they're using lots of SAS, they're usually using more than one public cloud provider and then they have their own resources, and their data center often times has a rack in Equinix and leveraging things like direct connect from Amazon, the equivalent for Google and Microsoft, or expanding those definitions. Bring us inside what are you hearing from customers. I love to hear what you can share about specific customers or in general what's the need that they have and where you fit in into all of it. >> Yeah, no, you're totally on point for what we see everyday which is we deal with medium and large enterprises. So our customers are in health care, they're in financial services, they're in legal services and also in managed service providers now as a newer market for us. So we have customers that include companies like Partners HealthCare, Mass General Hospital, Nuance Communications. We've just added Unitas Global as a managed service provider. Special Olympics is a customer and some regional hedge firms and law services, like Miles and Stockbridge. So what you can kind of see is that we have this really nice set of experiences that are not just what is Facebook doing or what is Stage3 doing but we kind of have a broad range of what CIO and heads of IT are really struggling with. And it's exactly what you're saying which is the edge to a customer very much depends on how they're thinking about where their application are gonna run, and our philosophy is don't worry about it, we've got you covered, your data is gonna be high performance, low latency, you're totally protected and you can access it from wherever you need to. But for a lot of customers honestly we've seen everything. I won't embarrass anybody specifically but there are still some kind of scary, old data centers out there. There are server closets that are acting as data centers. People still have things in their buildings. And then you've got everything to like world class, Equinix, Colo, that is in Ashburn, or whatever. And then people are obviously trying to adapt multiple shades and flavors of public clouds. And I was just out at a customer's yesterday where the CIO was talking to us about the fact that they have grown through a tremendous amount of acquisition. So they've got one of everything. And then the cloud for them was a bunch of people did a bunch of things in Amazon five years ago. Then they decided to standardize on Azure. They don't really know why they standardize on Azure. And they realized that that was not actually answer for all their problems and then they started to think about how Google might actually be a much better fit because of some of the analytics works they're trying to do, and by the way they've got data centers all over the world. That is a very typical scenario that we see everyday and for the customers hedging their bets and not being locked into anything is really, really important to them, because the application keep evolving and new things are getting in some ways built for the cloud, but sometimes the edge actually is still critical, right? In terms of where the actual physical source systems are. >> Yeah, so, I would say the elephant in the room is that kind of how do I get my arms around this multi cloud environment and there's not one company that's gonna solve all of these issues. I've had everything-- >> And even if they did, would you really put everything in one cloud? Probably you wouldn't? >> Right, but it's the, okay, I've got all of these clouds out there and all of these things, I have licensing issues I have to worry about, I have identity management I have to worry about, there's the overall management of it. And it seems primarily it's the networking piece that you're helping with, maybe explain a little bit more, Laz it probably comes to you as to that elephant there, it's ClearSky data, we solve your networking challenge for multicloud and it's more than just that. >> Right, so, it's sometimes embarrassingly I actually started my career in the networking space and so a lot-- >> It's okay, I did, too, it's a training. >> So when Ellen and I started talking about what we wanted to do, we were really focused on networking. Maybe I had enough of storage. And so a lot of what we discovered was that the network is an extremely sort of undersold part of the overall cloud strategy of any company. If you really want to go to the cloud this is really about moving huge amount of data back and forth from these locations. And so we've built a very, very high performance one-hub network from our pops right to all of the various regions of the public clouds. So what this basically means for our customers is that they don't have to worry about the internet, they don't have to worry about the security that they need to set up in order to get into the cloud, and the amount of throughput that we can get through is really astonishing. So we've really built a system that can maximize this network pipes. So even our smallest customers can move in excess of 20 terabytes a day back and forward from the cloud. So this becomes a really really interesting solution if you have a lot of source system or you have a lot of data to move. We can outrun that Amazon truck. >> So I want you to, I think back five years ago, I heard Equinix, some of the other large data centers, they were like, "Oh we're just gonna give you "a cloud market place and there'll be all these services "and if you need to access something, we'll just be able to "throw a 10 gig wire between somebody's connections." It sounded really good but it sounds like you're helping fill a gap. Maybe explain what that is. >> Well so most of the networking pieces are actually very expensive, very complicated to set up, first of all. So you also have port charges and all sorts of high availability issues that you need to resolve with each one of the clouds. Additionally, although they are sort of on demand, you're not using all those bandwidths all the time and you don't know when you're gonna need it. What we've done on the network is to make it possible for you to utilize 40 gigabytes of throughput, our 40 gigabytes of throughput, into the clouds pretty much whenever you need it. So for example, latency from Boston to Amazon niche, for us 11 milliseconds. For most people if they don't have direct connect at some exuberant price they're gonna end up experiencing in the hundreds of milliseconds if they're going over the internet. So that and the bandwidth guarantee is you think you have a one gigabyte internet connection but that's not really what all the elements along your path are gonna provide you. So there's a lot of variability and we make that all go away we make the management go away, the security issues go away, and so it's totally seamless. You just need to connect into our network with our edge, it's as if the cloud really isn't there. And if you need to access your resources in the cloud, we can bring your data to EC2 and you can connect instances to it. So the whole process of moving things back and forth is so seamless and transparent, you don't just manage it. It's all sort of a byproduct of the architecture. >> I was just gonna add, Equinix invested early and bet early on becoming a cloud hub. This idea of having a cloud exchange and a lot of the other services that are plugged in, is a tremendous value to customers. But what we do see is that there is still a lot of customers out there and I'm sure this will persist for a while where there's still even yet further distributed last mile issues, and customers are moving into Equinix and Colocation sites for all the benefits that they bring and we take full advantage of that and help drive that from our side. But we also see that there are things that are just not moving and need to stay put and it's either because of legacy reasons, compliance reasons, they don't want to invest to re-platform things. There are a lot of reasons that are out there and because we both come from the enterprise infrastructure world, that does not scare us. So we understand that what you have to do is you have to meet the customers where they live, right? And you have to make it easy and accessible and as Laz has described in kind of a turn key situation where however your application wants to run and be best situated, we're gonna make sure that your data is available to you. >> Yeah you bring out some great points there. A line I used many times recently is there was the promise that cloud was going to be simple and cheap and it turned out to be neither of those. What do you see some of the biggest challenges, Ellen, we start with you maybe, what are your customers facing, what do you excited about that's actually made progress the last few years, and what do we still need to do as an industry as a whole? >> Well I always have to say this and of course it makes me just feel completely so old but I've been in the clouds since 2008, right? My last company's cloud switch was kind of that early, okay, there's a thing it's called the cloud, it happens to be Amazon but there'll be other clouds too. So you have to say fast-forwarding 10 years, a lot of really good progress has been made and it is for sure the case that now when you talk to enterprise customers and to the CIOs they're in the cloud, they've adopted the cloud, the cloud is in their mental picture of where things are gonna be, they've accepted the fact that they have developer groups are already in the cloud and have been for a very long time and it's part of their portfolio now, to make sure it's protected and highly available and compliant. So I think that is progress. The best thing that ever happened was, I don't have to convince people the cloud is more secure than what they're doing on Prem, because everybody kinda knows that, so that's good news. We don't have to have that conversation 20 times again et cetera. But what I do see that's surprising to me is that still some of the fundamental problems are still problems. Getting my data into the cloud. You think, c'mon we've got lots of solutions, tools, and toolkits and stuff like that. But it's still a very major problem. Networking of course still being a key issue for customers. I don't want to rollout a bunch of new lines, I don't want to have to hire a snowmobile, I don't want to- you know, rebuild everything form scratch. So that is still I think shows up more than I would have guessed. Right now what we see is there's a lot of focus on operational things, in terms of how to optimize what turned out to be the high cost of the cloud. Every one of our customers knows if that pull data back from the cloud that's not good. So they've learned that, they've found that out and they were kind of a little surprised the first time the bill came in and it was really high. So this idea of having tools that allow optimization of using the cloud more cost-effectively and figuring out which cloud is going to be more cost-effective based on the access patterns. There's more awareness of it but there's still a lot of struggling with that. >> Laz, would love your comments on that. >> Well there are, the whole notion of cost-optimization is deeply embedded in our technology. Every time we have a conversation with a customer the first thing they ask, they ask about egress fees, is it really just the same price no matter how much I use it? And they think about all these different, like things about IOPS for example. Because the cloud providers have sort of indoctrinated the market to think about what their IOPS needs are. In order to get them to the appropriate price point. So there's a lot of optimization there, that I still don't think that the customers really got. How many people really understand how many IOPS a particular application really needs? And how many should I buy and if I buy the wrong number oh my god everything is messed up. So the ability to solve those types of problems for people. In a way that it becomes a non-issue is still. Certainly we're doing it for storage but there are all sorts of issues just like that for compute, there are all sorts of issues like that for networking as well. So anyone who's trying to build an application on top of this platform really needs to think about those things. Thankfully our customers don't have to worry about a whole slew of things because we've actually arbitrized out all of the unusual aspects of terrace of network providers versus cloud providers, access fees and transaction fees et cetera. Anyone whose doing this need to think about this in a very analytical way, which I don't think IT has been used to up until now. They overbuy as you know, and they continue to overbuy and as long as there's no complaints about performance, and there's no complaints about excesses in cost everything is fine. That's not how the cloud works. I think we're getting to the point now where any serious move to the cloud now is going to require a lot more thinking and a lot more analysis. There's still a mentality that the cloud is cheaper, and then when people try it, they quickly realize "Oh my god look at this bill." And it's forever, it's not like you can just shut everything off. It's every month. It's not just like you spent forty thousand dollars in a month and you can shut it off. So it's a difficult problem and I don't think IT's prepared, in general. >> I think one of the things we've seen at ClearSky over the last several years is the willingness that customers have to use the cloud for data protection. I think when we started it was sort of, you know, everything's going to the cloud, the whole thing. Damn the torpedoes full speed ahead, right? I think a lot of what people are actually doing is archival back-up DR, those are comfortable, state of the industry is sort of there should be a connection between the, wherever the Prem is for the customer and then out to the cloud for things that are longer tail kinds of things. The problem is, what if you have to pull the data back? So these are thing we think about everyday. >> Right, Ellen want to give me the final word, 20 million dollar phrase, the partnership with Equinex that's going to increase availability. What's this mean to your customers and to the company ClearSky as we look forward. >> Well I think one of the things that's true about the fact that we are a network centric kind of company is that the power of the network is in how many access points you have. So what this means is that customers who are national, and then global will have more opportunity now to be able to access things with ClearSky. And to grow and expand with us, which is great. We've seen tremendous expansion business this year. Really like a huge percentage has already expanded at least once if not multiple times with us. And that begs a lot of questions, well that's great you're here with us in this metro how do we get across the rest of our locations. So I think that's very valuable and also obviously from our side making sure we can handle the care and support that our customers are expecting. We're fully managed 24 by 7. So the bar is high, right? This is not the, here's a toolkit in the cloud go figure it out, this is we take care of everything we're SLAU and that's it. And obviously the customer wants to see that scale. >> Well Ellen and Laz, congratulations on all the progress you've made and always great to catch up with you on all the updates. >> Great to see you. >> Yeah, great to see you. >> Alright and thank you so much for watching and be sure to check out The Cube .net for all of our coverage including. We're at all the cloud shows. Huge show at Amazon Reinvent at the end of November be sure to tune into that and everything else. Feel free to reach out if you've got questions for our team or teams that you'd like us to cover other events we should be at. I'm Stu Miniman and thank you for watching the CUBE.
SUMMARY :
in Boston, Massachusetts, it's the CUBE. Ellen Rubin the CEO and Laz Vekiarides who is the CTO. the cloud and everything that happening there. the operation of what we're doing. and how do you help customers, there was somebody that but the news for us is that we're now gonna be able back in the storage world for a long time. in the Pacific Northwest, you have a latency problem. in the cloud changes, because we basically have built I love to hear what you can share about specific customers and for the customers hedging their bets and not being kind of how do I get my arms around this Laz it probably comes to you as to that elephant there, and the amount of throughput that we can get through So I want you to, I think back five years ago, So that and the bandwidth guarantee is So we understand that what you have to do is you have to we start with you maybe, what are your customers facing, and it is for sure the case that now when you talk So the ability to solve those types of problems for people. for the customer and then out to the cloud and to the company ClearSky as we look forward. is that the power of the network to catch up with you on all the updates. I'm Stu Miniman and thank you for watching the CUBE.
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Ellen McGirt & Sabeen Ali | Accenture International Women's Day 2018
>> Hey, welcome back everybody. Jeff Frick here with theCUBE. We're in downtown San Francisco at The Hotel Nikko. It's International Women's Day, March 8th. A lot of stuff happening all over the world. We came here today 'cause Accenture's got a great program, put together about 400 people, a number of panels on a number of topics. We're excited that they invited us to cover it and we've got some really exciting guests. And our next guest is Sabeen Ali, she's the founder and CEO of AngelHack. Sabeen welcome. >> Thank you so much. >> And she's joined by Ellen McGirt, the senior editor of Fortune, welcome. >> Thank you. >> So I think we all know what Fortune is. >> Ellen: We do. >> But we don't probably all know what AngelHack is. So Sabeen, what is AngelHack? Give us kind of the overview. >> Yeah, I'll give you the eight second elevator pitch. We are an international hackathon organizing company. We travel the world and organize hackathons all over the world. And we basically create a bridge between Silicon Valley and the rest of the world to bring entrepreneurs here and give them the same opportunities that Silicon Valley entrepreneurs have. >> So do you do independent hackathons or do you like contract it? 'Cause every conference we go to, we do like 100 conferences a year, always has some hackathon component. Do you help other people put on hackathons or you just do your own kind of independent? >> We do both, actually. So we organize a 50 city global hackathon series which is our own, and then we also work with corporate partners such as Accenture and HPE and others to organize hackathons for their brand. >> And is it thematic? Is there a special thing about the hackathons that you guys do and why you think that that's a interesting way to either develop talent, deliver a message, deliver solutions, what's special about hackathons? >> Yeah, well, what I can tell you is, what's special about hackathons is that it's a community space where people feel comfortable exploring themselves and exploring their talents, working with new individuals, and really giving them an opportunity to learn new things and try new things. What's very different about AngelHack is we're actually the world's largest and most diverse in developer ecosystem, so we actually have a wide range of diverse backgrounds and genders that come to our events, and we personally think that that's really where innovation happens, when you bring a variety of different backgrounds and minds together to get together and solve problems using technology. >> Can I just brag on you for a second? Because we just got off stage together where she just wowed the crowd with stories of these hackathons from around the world, and it's not just that there's diversity, and it's not just that they've given them the tools to succeed. She's going to Kabul, she's going to San Diego, she's bringing people who ordinarily never get the attention although plenty of people in San Diego get attention, I didn't name all the right cities, and she's bringing them together and then she's helping them fine tune, and then she's bringing them to the attention of people in power, it is extraordinary. >> Thank you. >> This is the sign of the times. The innovation, like things are starting to happen and markets are opening up, and Sabeen is one of the people who is absolutely making it happen. And that's what Fortune does best, we brag on the people that we write about. (laughing) >> That's great. And why do you think, Ellen, why are things changing now? It definitely feels like they are. >> Ellen: It does. >> But, you know, the cynic would say, yeah we've heard all this before, and, you know, pick your favorite time, you know, it's not really different, you know, this too will pass. Why is it different now? >> You know, and we were talking about this and I actually wish I knew, and I'm a cynic too depending on where I am in my deadline cycle, so sometimes I'm super optimistic and sometimes I think it's just crazy, but I think it's the confluence of many, many things. We've had a lot of stories about injustice and lack of access from every possible sphere, and race, and age, and country, and religion, all of it. And we have the very same tools, social media tools that are spreading things that are false, are spreading things that are true. And people are legitimately finding each other, and people are legitimately finding a tribe, for lack of a better term, and it's kind of exciting. So when you hear about things like AngelHack, which I always am looking for these in my daily column, it can resonate with people who are not part of the ecosystem and they can absorb the lessons of inclusion and optimism and bring it to the rest of their lives. And plus everything's crazy right now, in the world. >> Yeah, I think it's really important to also point out that in America our political climate and certain personalities that are in power right now, there's certain topics and subject matters that are becoming everyday topics. People are becoming a lot more comfortable talking about sexual harassment and talking about women in the workplace and it's not like a lot of the stories that women are telling are things that just happened yesterday, this is stuff that's from, that's happened in the past that now unlocked in their memories or they're feeling a lot more comfortable talking about it because we're actually creating an environment where people can talk about it and we're actually creating a language that people can use to express their experiences and their emotions about it. >> You're absolutely right. >> So many places we could go. But it was interesting that we're in kind of this rough middle ground where we haven't really kind of made this transition to where we're hoping to go, and it was an interesting comment at one of the other panels, you probably weren't in it, you were in your panel, about the Me Too has actually scared some men away from being mentors, and somebody said, you know, there's less. We cover the Grace Hopper Celebration and the sum of the numbers of women coming out of engineering programs, computer science specifically, are actually not going in the direction that you would think. So we're still kind of in these choppy waters, but I'm just wondering, when you set up your hackathon have you ever set up just not diverse teams to show that the output with the diverse team of opinions, points of view, backgrounds, race, sex, pick your favorite variable, actually deliver better results? >> Well, there's a ton of scientific research that actually shows that diverse groups and a diverse set of backgrounds delivers better results. So groupthink, it's been proven to be very detrimental. At our events we don't form the teams, we let the community self-organize, and we've seen time and time again that we can actually never predict who the winning team is going to be and what the make up of that team is going to look like. >> Yeah, you have to try that sometime. Put 'em in little, I don't even know, it doesn't even matter which single group you chose, you just know, as you said, the evidence is pretty clear, they're not going to perform as well as difference of opinions. Ellen, you're shaking your head. >> I know, I just sort of thought about like the sad little homogenous group who is sort of like set up to fail. (laughing) And that maybe there's a kinder way to make the case. >> Give them gummy bears or something. (laughing) So, with all you've done at AngelHack, where are you going next? What do you see as you look down the road? I still can't believe it's 2018 and we're almost a quarter of the way through this calendar year. What are some of your priorities if we come together a year form now, what will you have worked on? >> Yeah, hopefully a year from now we would have expanded into more than 92 cities, into more remote regions than we have now, and also we're doubling down on our accelerator. We want to make sure that our winning teams have an opportunity to really come to Silicon Valley or get access to funding that's available in Silicon Valley so that they can have funding and they can be successful for many years to come. >> And do you see within some of the groups that don't have access, obviously, to the money and the location in Silicon Valley, that people realize kind of what a powerful world changer technology can be, that you can actually write some code and deliver it to the entire world, that people actually use your code to do something different? >> Yeah, absolutely, that's what we're advocating for, that's really, honestly, what a lot of out topics discuss, that technology doesn't discriminate. It's really when people take a look at it, and in fact, GitHub did some research that they put code that was written by men versus code that was written by women and then they had people rate it, and immediately people were rating the code that was written by men higher, and then they didn't put what gender wrote it and then the code that was written by women was higher. So I think the research is starting and people are starting to realize to put technology first and gender maybe doesn't even belong in the judging criteria here. >> And do you think, Ellen, part of it's maybe just because we need more people? I mean there's, you know, on one hand autonomous everything is going to knock out all the jobs, on the other hand check the job listings 'cause we need a lot more people. >> We do, we do. And you're right, we're losing, what, 25% of jobs with new technology coming in, but we're also going to bring all kinds of people online who do not have access to even modern services. We're going to need some very basic things and they're going to need access to markets, and then they're going to become more responsible consumers and they, in turn, will then propose ideas that will make everybody's lives better because one of things that we talked about is that innovation tends to happen in a bubble and people are solving problems that they themselves are happening, but there's a whole world that would be improved by new levels of thinking and that would also create more jobs. >> And they're new jobs, right? There wasn't such a thing as a software developer, you know, 20 years ago, and if you're a buggy whip guy it's probably not a great time to be in business today. So while there are many jobs that are going to get wiped out, there's new jobs. You know, social media manager, I mean, that didn't exist, what, five years ago at most companies, now it's a huge part of a lot of corporations. So it's this constant evolution and yin and yang. >> Constant evolution. >> So what are you looking forward to in 2018 as you kind of, you've got kind of a broad view of the landscape. >> I do, and I write a daily column about race and culture, so that is how we got a chance to meet. You know, diversity and inclusion has been sort of the thing I've been studying for the last two years and as difficult as the world is and as crazy as it is, I really do see an opening that's happening where people are becoming more open to the idea of thinking different ways and embracing people who are different from themselves and not feeling threatened. We're still in choppy waters though, you're absolutely right. >> Well, and the other thing too, right? I was thinking if you're a 100 miles from a coast in the United States, I won't speak for other countries 'cause I don't know it as well, you know, there's a point of view and if you're more than 100 miles from the coast, maybe with Chicago as an island or Denver, there's a little bit of a difference, are you seeing, kind of, it getting beyond those kind of short borders, 'cause obviously, as you said, a lot of social stuff going on right now, there's a lot of diametrically opposed views, and I blame actually technology for a lot of it because thanks to the recommendation engines we tend to get served up things that we've read in the past, so unlike where you had kind of one newspaper in town, everybody had to read it so it had to be kind of down the middle. Now, the silly algorithms will keep delivering stuff that supports my point of view and other people will get delivered with their point of view, and I think the surprise after the election illustrated it more than anything that people didn't know anything about the other side, the shock, so are we getting past that? Do you see, kind of, what's your take on that? >> I'll start and then you jump in. I think that when we invest in communities that are under invested in, wherever they are, I live in St. Louis, you will see innovations. And maybe you won't always see the innovations that you're hoping for that will knit society together, but investment will flow and new product ideas will flow, and most importantly to your point, an understanding of how the world actually works will flow. The reason why to study software and code engineering is maybe that you don't want to be that, maybe you want to be an opera singer, but it will make you a better, more informed citizen. It will make you understand what's real and what's not real. I'm a big fan of liberal arts education in technology because it helps you understand how people actually behave and what markets actually need. >> Right. >> So I think that as people have the tools and use the tools, investments will follow, lifestyle will follow. So I guess I'm just outing myself as an optimist here. >> Jeff: Good, that's good. >> Sabeen, what do you think? >> I have to be optimistic, as well. Again, being at the forefront of emerging technology, I know that there's people looking to solve that very problem, and they're coming form a diverse group of engineers, and I really feel like that we're going to come up with a lot of tech solutions that are going to make a lot more diversity, inclusion, easier to facilitate, and easier to implement in corporations as well. >> Well, keep up your good work. I mean, at the end of the day it's about democratization. It's giving more people more access to the tools and you're going to get better solutions, more solutions, more diverse solutions. So, great job, and thanks for taking a few minutes. >> Thank you. >> Thank you so much. >> Alright, I'm Jeff Frick, we're at the Accenture International Women's Day Celebration. Thanks for watching. (electronic music)
SUMMARY :
and we've got some really exciting guests. the senior editor of Fortune, welcome. But we don't probably all know what AngelHack is. and the rest of the world to bring entrepreneurs here So do you do independent hackathons and then we also work with corporate partners of diverse backgrounds and genders that come to our events, and it's not just that there's diversity, and markets are opening up, and Sabeen is And why do you think, Ellen, why are things changing now? and, you know, pick your favorite time, and optimism and bring it to the rest of their lives. and it's not like a lot of the stories and somebody said, you know, there's less. and what the make up of that team is going to look like. you just know, as you said, the evidence is pretty clear, And that maybe there's a kinder way to make the case. what will you have worked on? and also we're doubling down on our accelerator. and people are starting to realize I mean there's, you know, and then they're going to become more responsible consumers and if you're a buggy whip guy forward to in 2018 as you kind of, and as difficult as the world is and as crazy as it is, Well, and the other thing too, right? and most importantly to your point, and use the tools, investments will follow, and I really feel like that we're going to come up and you're going to get better solutions, Alright, I'm Jeff Frick, we're at the Accenture
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Alan Jacobson, Alteryx | Democratizing Analytics Across the Enterprise
>>Hey, everyone. Welcome back to accelerating analytics, maturity. I'm your host. Lisa Martin, Alan Jacobson joins me next. The chief data and analytics officer at Altrix Ellen. It's great to have you on the program. >>Thanks Lisa. >>So Ellen, as we know, everyone knows that being data driven is very important. It's a household term these days, but 93% of organizations are not utilizing the analytics skills of their employees, which is creating a widening analytics gap. What's your advice, your recommendations for organizations who are just starting out with analytics >>And you're spot on many organizations really aren't leveraging the, the full capability of their knowledge workers. And really the first step is probably assessing where you are on the journey, whether that's you personally, or your organization as a whole, we just launched an assessment tool on our website that we built with the international Institute of analytics, that in a very short period of time, in about 15 minutes, you can go on and answer some questions and understand where you sit versus your peer set versus competitors and kind of where you are on the journey. >>So when people talk about data analytics, they often think, ah, this is for data science experts like people like you. So why should people in the lines of business like the finance folks, the marketing folks, why should they learn analytics? >>So domain experts are really in the best position. They, they know where the gold is buried in their companies. They know where the inefficiencies are, and it is so much easier and faster to teach a domain expert a bit about how to automate a process or how to use analytics than it is to take a data scientist and try to teach them to have the knowledge of a 20 year accounting professional or a, or a logistics expert of your company. It much harder to do that. And really, if you think about it, the world has changed dramatically in a very short period of time. If, if you were a marketing professional 30 years ago, you likely didn't need to know anything about the internet, but today, do you know what you would call that marketing professional? If they didn't know anything about the internet, probably unemployed or retired. And so knowledge workers are having to learn more and more skills to really keep up with their professions. And analytics is really no exception. Pretty much in every profession, people are needing to learn analytics, to stay current and, and be capable for their companies. And companies need people who can do that. >>Absolutely. It seems like it's table stakes. These days, let's look at different industries. Now, are there differences in how you see analytics in automation being employed in different industries? I know Altrix is being used across a lot of different types of organizations from government to retail. I also see you're now with some of the leading sports teams, any differences in industries. >>Yeah. There's an incredible actually commonality between domains industry to industry. So if you look at what an HR professional is doing, maybe attrition analysis, it's probably quite similar, whether they're in oil and gas or in a high tech software company. And so really the similarities are, are much larger than you might think. And even on the, on, on the, on the sports front, we see many of the analytics that sports teams perform are very similar. So McLaren is one of the great partners that we work with and they use TRICS across many areas of their business from finance to production, extreme sports, logistics, wind tunnel engineering, the marketing team analyzes social media data, all using Altrics. And if I take as an example, the finance team, the finance team is trying to optimize the budget to make sure that they can hit the very stringent targets that F1 sports has. And I don't see a ton of difference between the optimization that they're doing to hit their budget numbers and what I see fortune 500 finance departments doing to optimize their budget. And so really the, the commonality is very high. Even across industries. >>I bet every F fortune 500 or even every company would love to be compared to the same department within McLaren F1, just to know that wow, what they're doing is so in incre incredibly important as is what we are doing. Absolutely. So talk about lessons learned, what lessons can business leaders take from those organizations like McLaren, who are the most analytically mature >>Probably first and foremost, is that the ROI with analytics and automation is incredibly high. Companies are having a ton of success. It's becoming an existential threat to some degree, if, if your company isn't going on this journey and your competition is it, it can be a, a huge problem. IDC just did a recent study about how companies are unlocking the ROI using analytics. And the data was really clear organizations that have a higher percentage of their workforce using analytics are enjoying a much higher return from their analytic investment. And so it's not about hiring two double PhD statisticians from Oxford. It really is how widely you can bring your workforce on this journey. Can they all get 10% more capable? And that's having incredible results at businesses all over the world. An another key finding that they had is that the majority of them said that when they had many folks using analytics, they were going on the journey faster than companies they didn't. And so picking technologies, that'll help everyone do this and, and do this fast and do it easily. Having an approachable piece of software that everyone can use is really a key, >>So faster able to move faster, higher ROI. I also imagine analytics across the organization is a big competitive advantage for organizations in any industry. >>Absolutely the IDC or not. The IDC, the international Institute of analytics showed huge correlation between companies that were more analytically mature versus ones that were not. They showed correlation to growth of the company. They showed correlation to revenue and they showed correlation to shareholder values. So across really all of the, the, the key measures of business, the more analytically mature companies simply outperformed their competition. >>And that's key these days is to be able to outperform your competition. You know, one of the things that we hear so often, Alan, is people talking about democratizing data and analytics. You talked about the line of business workers, but I gotta ask you, is it really that easy for the line of business workers who aren't trained in data science, to be able to jump in, look at data, uncover and extract business insights to make decisions. >>So in, in many ways, it really is that easy. I have a 14 and 16 year old kid. Both of them have learned Altrics they're, Altrics certified. And, and it was quite easy. It took 'em about 20 hours and they were, they, they were off to the races, but there can be some hard parts. The hard parts have more to do with change management. I mean, if you're an accountant, that's been doing the best accounting work in your company for the last 20 years. And all you happen to know is a spreadsheet for those 20 years. Are you ready to learn some new skills? And, and I would suggest you probably need to, if you want, keep up with your profession. The, the big four accounting firms have trained over a hundred thousand people in Altrix just one firm has trained over a hundred thousand. >>You, you can't be an accountant or an auditor at some of these places with, without knowing Altrix. And so the hard part, really in the end, isn't the technology and learning analytics and data science. The harder part is this change management change is hard. I should probably eat better and exercise more, but it's, it's hard to always do that. And so companies are finding that that's the hard part. They need to help people go on the journey, help people with the change management to, to help them become the digitally enabled accountant of the future. The, the logistics professional that is E enabled that that's the challenge. >>That's a huge challenge. Cultural, cultural shift is a challenge. As you said, change management. How, how do you advise customers? If you might be talking with someone who might be early in their analytics journey, but really need to get up to speed and mature to be competitive, how do you guide them or give them recommendations on being able to facilitate that change management? >>Yeah, that's a great question. So, so people entering into the workforce today, many of them are starting to have these skills Altrics is used in over 800 universities around the globe to teach finance and to teach marketing and to teach logistics. And so some of this is happening naturally as new workers are entering the workforce, but for all of those who are already in the workforce have already started their careers, learning in place becomes really important. And so we work with companies to put on programmatic approaches to help their workers do this. And so it's, again, not simply putting a box of tools in the corner and saying free, take one. We put on hackathons and analytic days, and it can, it can be great fun. We, we have a great time with, with many of the customers that we work with helping them, you know, do this, helping them go on the journey and the ROI, as I said, you know, is fantastic. And not only does it sometimes affect the bottom line, it can really make societal changes. We've seen companies have breakthroughs that really make great impact to society as a whole. >>Isn't that so fantastic to see the, the difference that that can make. It sounds like you're, you guys are doing a great job of democratizing access to alter X to everybody. We talked about the line of business folks and the incredible importance of enabling them and the, the ROI, the speed, the competitive advantage. Can you share some specific examples that you think of Alter's customers that really show data breakthroughs by the lines of business using the technology? >>Yeah, absolutely. So, so many to choose from I'll I'll, I'll give you two examples. Quickly. One is armor express. They manufacture life saving equipment, defensive equipments, like armor plated vests, and they were needing to optimize their supply chain, like many companies through the pandemic. We, we see how important the supply chain is. And so adjusting supply to, to match demand is, is really vital. And so they've used all tricks to model some of their supply and demand signals and built a predictive model to optimize the supply chain. And it certainly helped out from a, a dollar standpoint, they cut over a half a million dollars of inventory in the first year, but more importantly, by matching that demand and supply signal, you're able to better meet customer customer demand. And so when people have orders and are, are looking to pick up a vest, they don't wanna wait. >>And, and it becomes really important to, to get that right. Another great example is British telecom. They're, they're a company that services the public sector. They have very strict reporting regulations that they have to meet and they had, and, and this is crazy to think about over 140 legacy spreadsheet models that they had to run to comply with these regulatory processes and, and report, and obviously running 140 legacy models that had to be done in a certain order and linked incredibly challenging. It took them over four weeks, each time that they had to go through that process. And so to, to save time and have more efficiency in doing that, they trained 50 employees over just a two week period to start using Altrix and, and, and learn Altrix. And they implemented an all new reporting process that saw a 75% reduction in the number of man hours. >>It took to run in a 60% runtime performance. And so, again, a huge improvement. I can imagine it probably had better quality as well, because now that it was automated, you don't have people copying and past data into a spreadsheet. And that was just one project that this group of, of folks were able to accomplish that had huge ROI, but now those people are moving on and automating other processes and performing analytics in, in other areas, you can imagine the impact by the end of the year that they will have on their business, you know, potentially millions upon millions of dollars. This is what we see again. And again, company after company government agency, after government agency is how analytics are really transforming the way work is being done. >>That was the word that came to mind when you were describing the all three customer examples, the transformation, this is transformative. The ability to leverage alters to, to truly democratize data and analytics, give access to the lines of business is transformative for every organization. And, and also the business outcomes. You mentioned, those are substantial metrics based business outcomes. So the ROI and leveraging a technology like alri seems to be right there, sitting in front of you. >>That's right. And, and to be honest, it's not only important for these businesses. It's important for, for the knowledge workers themselves. I mean, we, we hear it from people that they discover Alrich, they automate a process. They finally get to get home for dinner with their families, which is fantastic, but, but it leads to new career paths. And so, you know, knowledge workers that have these added skills have so much larger opportunity. And I think it's great when the needs of businesses to become more analytics and analytic and automate processes actually matches the needs of the employees. And, you know, they too wanna learn these skills and become more advanced in their capabilities, >>Huge value there for the business, for the employees themselves to expand their skillset, to, to really open up so many opportunities for not only the business to meet the demands of the demanding customer, but the employees to be able to really have that breadth and depth in their field of service. Great opportunities there. Alan, is there anywhere that you wanna point the audience to go, to learn more about how they can get started? >>Yeah. So one of the things that we're really excited about is how fast and easy it is to learn these tools. So any of the listeners who wanna experience Altrix, they can go to the website, there's a free download on the website. You can take our analytic maturity assessment, as we talked about at the beginning and, and see where you are on the journey and just reach out. You know, we'd love to work with you and your organization to see how we can help you accelerate your journey on, on analytics and automation, >>Alan, it was a pleasure talking to you about democratizing data and analytics, the power in it for organizations across every industry. We appreciate your insights and your time. >>Thank you so much >>In a moment, Paula Hanson, who is the president and chief revenue officer of ultras and Jackie Vander lay graying. Who's the global head of tax technology at eBay will join me. You're watching the cube, the leader in high tech enterprise coverage.
SUMMARY :
It's great to have you on the program. the analytics skills of their employees, which is creating a widening analytics gap. And really the first step is probably assessing finance folks, the marketing folks, why should they learn analytics? about the internet, but today, do you know what you would call that marketing professional? government to retail. And so really the similarities are, are much larger than you might think. to the same department within McLaren F1, just to know that wow, what they're doing is so And the data was really I also imagine analytics across the organization is a big competitive advantage for They showed correlation to revenue and they showed correlation to shareholder values. And that's key these days is to be able to outperform your competition. And all you happen to know is a spreadsheet for those 20 years. And so companies are finding that that's the hard part. their analytics journey, but really need to get up to speed and mature to be competitive, the globe to teach finance and to teach marketing and to teach logistics. job of democratizing access to alter X to everybody. So, so many to choose from I'll I'll, I'll give you two examples. models that they had to run to comply with these regulatory processes and, the end of the year that they will have on their business, you know, potentially millions upon millions So the ROI and leveraging a technology like alri seems to be right there, And so, you know, knowledge workers that have these added skills have so much larger opportunity. of the demanding customer, but the employees to be able to really have that breadth and depth in So any of the listeners who wanna experience Altrix, Alan, it was a pleasure talking to you about democratizing data and analytics, the power in it for Who's the global head of tax technology at eBay will
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Shishir Shrivastava, TEKsystems & Devang Pandya, TEKsystems | Snowflake Summit 2022
>>Welcome back everyone to the Cube's live coverage of snowflake summit 22, we are live in Las Vegas. Caesar's forum, Lisa Martin, Dave Valante, Dave. This is day one of a lot of wall action on the, >>Yeah. A lot of content on day one. It, it feels like, you know, the, the reinvent fire hose yes. Of announcements feels like a little mini version of that. >>It does. That's a good, that's a good way of putting it. We've been unpacking a lot of the news. That's come out, stick around, lots more coming. We've got two guests joining us from tech systems global services. Please welcome Devon. Pania managing director and Shai Sheva of us senior and Shire. Shrivastava senior manager, guys. Great to have you on the cube. >>Thank you so much. Good to see you. And it's great to be in person. Finally, it's been a long UE, so excited to be here. >>Agree. The keynote this morning was not only standing room only, but there was an overflow area. >>Oh my goodness. We have a hard time getting in and it is unbelievable announcement that we have heard looking forward for an exciting time. Next two days here >>Absolutely exciting. The, the cannon shotgun of announcements this morning was amazing. The innovation that has been happening at snowflake and you know, this clearly as partner has been, it just seems like it's the innovation flywheel is getting faster and faster and faster. Talk to us a little bit, Devon about tech systems. Give us the audience a little bit of an overview of the company, and then talk to us about the partnership with snowflake. >>Sure. Thank you. Lisa tech system global services is a full stack global system integrator working with 8% of fortune 500 customers helping in accelerating their business as well as technology modernization journey. We have been a snowflake partner since 2019, and we are one of the highest accredited sales and technical certification with snowflake. And that's what we have earned as a elite partner or sorry, emerging partner with snowflake last year. And we are one of the top elite partner as well. >>Yeah. So since 2019, I mean, in the keynote this morning, Frank showed it. I think Christian showed it as well in terms of the amount of, of change innovation that's happened since 2019 Ellen, we were talking before we went live to share about the, the last two years, the acceleration of innovation cloud adoption digital transformation. The last two years is kind of knock your head back. You need a yeah. A whiplash collar to deal with that. Talk about what you've seen in the last three years, particularly with the partnership and how quickly they are moving and listening to their customers. >>Yeah. Yeah. I think last two years really has given pretty much every organization, including us and our customers a complete different perspective. And that's, that's the exact thing which Christian was talking about, you know, disruption, that's the that's that has been the core message, which we have seen and we've got it from the customers. And we have worked on that right from the get go. We have, you know, all our tools and technology. We are working hand in hand with snowflake in terms of our offerings, working with customers, we have tools. We talk about, you know, accelerators quote unquote that's that helps our customers, you know, to take it from on-prem systems to all the way to the snowflake data cloud and that too, you know, fraction of seconds. You talk about data, you talk about, you know, code conversion, you talk about data validation. So, you know, there are ample amount of things, you know, in terms of, you know, innovation, all workload, I've heard, you know, those are the buzzwords today, and those are like such an exciting time out here. >>So before the pandemic, you know, digital transformation, it was, it was sort of a thing, but it was, it was also a lot of complacency around it. And then of course, if you weren't in a digital business, you were out of the business and boom. So you talked to bang about the stack. You guys obviously do a lot in cloud migration. What's changed in cloud migration. And how is the stack evolving to accommodate that? >>That's a great question there when last two years, it's absolutely a game changer in terms of the digital transformation. Can we believe that 90% of world's data that we have produced and captured is in last two years? It's, isn't that amazing? Right. And what IDC is predicting by 20 25, 200 terabytes of data is going to be generated. And most of them is going to be unstructured. And what we are fascinated about is only 0.5% of unstructured data is currently analyzed by the organization to look at the immense opportunity in front of us and with Snowflake's data cloud, as well as some of the retail data cloud finance and healthcare data cloud launching, it's going to immensely help in processing that unstructured data and really bring life to the data in making organization and market leader. >>Quick, quick fall, if I could, why is, is such a small, why is so much data dark and not accessible to organizations? What's >>The, that's a, that's a great question. I think it's a legacy that we have been trained such a way that data has to be structured. It needs to be modeled, but last decade or so we have seen note it hasn't required that way. And all the social media data being generated, how we communicate in a world is all arm structure, right? We don't create structured data and put it into the CSV and things like that. It's just a natural human behavior. And I think that's where we see a lot of potential in mining that dataset and bringing, you know, AI ML capabilities from descriptive to diagnostic analysis, moving forward with prescriptive and predictive analytics. And that's what we heard from snowflake in Christian announce, Hey, machine learning workload is going to be the key lot of investment happening last 10 years. Now it's going to, you know, capitalize on those ROI in making quick decisions. >>Should you talk to me about those customer conversations? Obviously they have they've transformed and evolved considerably. Yeah. But for customers that have this tremendous amount of unstructured data, a lot of potential as you talked about dung, but there's gotta be, it's gotta be a daunting task. Oh yeah. But these days, every company has to be a data company to be successful, to be competitive and to deliver the experience that the demanding consumers expect. Yeah. How do you start with customers? Where do they start? What's that conversation like and how can tech systems help them get rid of that kind of that daunting iceberg, if you will and get around >>It. Yeah, yeah, yeah, exactly. And I think you got the right point there. Unstructured data is just the tip of the iceberg we are talking about and we have just scratched little surface of it, you know, it's it's and as the one was mentioning earlier, it's, it's gone out those days, you know, where we are talking about, you know, gigabytes of data or, you know, terabytes. Now we are talking about petabytes and Zab bytes of data, and there are so many, and that's, that's the data insight we are looking for and what else, you know, what best platform you can get better than, you know, snowflake data cloud. You have everything in there. You talk about programmability today. You know, Christian was talking about snow park, you know, that, that gives you all the cutting edge languages. You talk about Java, you talk about scale, you talk about Python, you know, all those languages. >>I mean, there were days when these languages, you need to bring that data to a separate platform, process it and then connect it. Now it is right there. You can connect it and just process it. So I think that's, that's the beginning. And to start the conversation, we always, you know, go ahead and talk to the customers and, you know, understand their perspective, know where they want to start, you know, what are their pain points and where they, they want to go, you know, what's their end goal, you know, how they want to pro proceed, you know, how they want to mature in terms of, you know, data agility and flexibility and you know, how do they want to offer their customers? So that's, that's the basically, you know, that's our, the path forward and that's how we see it. >>And just, >>Just to add on top of that, Dave, sorry about that. What we have seen with our customers, the legacy mindset of creating the data silos, primarily because it's not that they wanted it that way, but there were limitations in terms of either the infrastructure or the unlimited scalability and flexibility and accent extensibility, right? That's why those kind of, you know, work around has been built. But with snowflake unified data cloud platform, you have everything in unified platform and what we are telling our customers, we need to eliminate the Datalog. Yes, data is a new oil, but we need to make sure that you eliminate the Datalog within the enterprise, as well as outside the enterprise to really combine then and get a, you know, valuable insight to be the market leader. >>You know, when the cube started, it was 2010. And I remember we went to Hadoop world and it was a lot of excitement around big data and yes, and it turned out, it didn't quite live up to the expectations. That's an understatement, but we, we learned a lot and we made some strides and, and now we're sort of entering this, this new era, but you know, the, the, the last era was largely this big batch job right now, today. You're seeing real time, you know, we've, we've projected out real time in, is gonna become more and more of a thing. How do you guys see the, the sort of data patterns changing and again, where do you see snowflake fitting in? >>Yeah. Great question. And they, what I would have to say, just in a one word is removing the complexity and moving towards the simplicity. Why the legacy solutions such as big data didn't really work out well, it had all the capabilities, but it was a complex environment. You need to really be, you know, knowing a lot of technical aspect of it. And your data analyst were struggling with that kind of a tool set. So with snowflake simplicity, you can bring citizen data scientists, you can bring your data scientists, you can bring your data analysts, all of them under one platform, and they can all mine the data because it's all sitting in the one environment, are >>You seeing organizations change the way they architect their data teams? And specifically, are you seeing a decentralization of data teams or you see, you mentioned citizen data scientists, are you seeing lines of business take more ownership of the data or is it still cuz again, that big data era created this data science role, the data engineering role, the data pipeline, and it was sort of an extension of the sort of EDW. We had a, a few people, maybe one or two experts who knew how to use the system and you build cubes. And it was sort of a, you know, in order of magnitude more complex than that could maybe do more, but are you seeing it being pushed out to the lines of business? >>That's a great question. And I think what we are seeing in the organization today is this time is absolutely both it and business coming together, hand in hand. It's not that, Hey, it, you do this data pipeline work. And then I will analyze this data. And then we'll, you know, share the dashboards to the CEO. We are seeing more and more cohesiveness within the organization in making a path forward in making the decision intelligence very, very rapid. So I think that's a great change. We don't need to operate in silos. I think it's coming together. And I think it's going to create a win-win combination for our >>Customers. Just to add one more point, what the one has mentioned. I think it's the world of data democratization we are talking about, you know, data is available there, insights. We need to pull it out and you know, just give it to every consumer of the organization and they're ready to consume it. They are, they are hungry. They are ready to take it. You know, that's, that's, that's something, you know, we need to look forward for. >>Well, absolutely look forward to it. And as you talked about, there's so much potential it's we see the tip of the iceberg, right? There's so much underneath that guys. I wish we had more time to continue unpacking this, but thank you so much for joining Dave and me on the program, talking about tech systems and snowflake, what you guys are doing together and what you're enabling those end customers to achieve. We appreciate your insights. >>Yeah. Thank you so much. It's an exciting time for us. And we have been, you know, partnering with snowflake on retail data cloud launch, as well as some upcoming opportunity with manufacturing and also the financial competency that we have earned. So I think it's a great time for us ahead in future. So >>Excellent. Lots to come from Texas systems guys. Thank you. We appreciate your time. Thank you. >>Appreciate it. Thank you. Let it snow. I would say let >>It snow, snow. Let it snow. I like that. You're heard of your life from hot Las Vegas for our guests and Dave ante. I'm Lisa Martin. We are live in Las Vegas. It's not snowing. It's very hot here. We're at the snowflake summit, 22 covering that stick around Dave and I will be joined where next guests in just a moment.
SUMMARY :
Welcome back everyone to the Cube's live coverage of snowflake summit 22, It, it feels like, you know, the, the reinvent fire hose yes. Great to have you on the cube. Thank you so much. The keynote this morning was not only standing room only, but there was an overflow area. We have a hard time getting in and it is unbelievable announcement that we have The innovation that has been happening at snowflake and you know, this clearly as partner has been, And we are one of the top elite partner as well. I think Christian showed it as well in terms of the amount of, of change innovation that's happened since that's the exact thing which Christian was talking about, you know, disruption, that's the that's that has been the So before the pandemic, you know, digital transformation, it was, it was sort of a thing, And most of them is going to be unstructured. in mining that dataset and bringing, you know, AI ML capabilities from descriptive a lot of potential as you talked about dung, but there's gotta be, it's gotta be a daunting task. of the iceberg we are talking about and we have just scratched little surface of it, you know, it's it's and as the one was mentioning And to start the conversation, we always, you know, go ahead and talk to the customers and, That's why those kind of, you know, work around has been built. and now we're sort of entering this, this new era, but you know, the, the, the last era was largely this big you know, knowing a lot of technical aspect of it. And it was sort of a, you know, in order of magnitude more And then we'll, you know, share the dashboards to the CEO. We need to pull it out and you know, And as you talked about, there's so much potential it's we see the And we have been, you know, partnering with snowflake on Lots to come from Texas systems guys. Let it snow. We're at the snowflake summit, 22 covering that stick around Dave and I will be
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BOS5 Allen Downs & Michelle Weston VTT
>>from >>Around the globe. It's the cube with digital coverage of IBM think 2021 brought to you by IBM. >>Welcome back to the cubes ongoing coverage of IBM Think 2021 virtual cube, you know, the pandemic has caused us to really rethink this this whole concept of operational resilience and we're gonna dig into that and talk about the importance of constructing a holistic resilience plan and get the perspective of some really great domain experts. Alan Downs is the vice president, global Cloud security and resiliency services at IBM and he's joined by MS Michelle what? Weston who is the director of cloud security and resiliency offerings at IBM folks. Welcome to the cube. Thanks for coming on. >>Thank you. >>Now before we get into it, I said IBM but I want to ask you, alan about an announcement you made last month about Kendrell new spin out from IBM. What can you tell us? >>Very excited about the name? I think there's a lot of meaning in the name centered around new growth and censored around partnership and relationship. So if you look at the name that was announced I think it really does typify what we set out to be as a trusted partner in the industry. All born around new growth centered around strong partnership and relationship. So very pleased and excited and look forward to the opportunity we have going forward. >>Yeah congratulations on that. Had some clarity martin schroder. New ceo Cubillan. Great executive love it. So good luck. Um Alan let me stay with you for a second. I mean operational resilience it means different things to different people and we know from speaking with C. IOS in our community during the pandemic. It doesn't just mean disaster recovery. In fact a lot of C. I. O. Said that their business continuing strategy were too focused on on D. R. Ellen. What does operational resilience mean from your perspective? >>So I'll answer it this way. Operational resiliency risk is defined as the quantifiable steps that any client needs to take in order to respond, recover from an unplanned outage. It sits squarely within operational risk. And if you think about it, operational risk is the kind of non financial element of risk. And defined within that category, operational resiliency risk is trying to identify those steps both pre active and reactive that a client needs to consider that they would have to take in the event of an unplanned disruption or an unplanned outage that would impact their ability to serve their clients or to serve their organization. That's how I define operational resiliency risk. >>Great and I wonder Michelle if you can add to that but I think you know I sometimes say that the pandemic was like a forced march to digital and part of that was business resilience. But You know, where do we go from here? You know, we had 14 months shoved into our face and now we have some time to think about. So how should clients think about evolving their strategies in this regard? >>Yeah, Well, certainly with respect to what was called Newco now, Kendrell, um our approach has been advisory led. Uh we will help clients along this journey. Uh, one thing that I'd like to point out in one of the journeys that we've been taking over the last couple of years is it really is about security and resiliency together. If you think of that planning and how to mitigate your operational risk, the security and resiliency go hand in hand through the same people within the organization that are planning for that and worried about it. And so we had already started about three years ago to pull the two together and to have a unified value proposition for clients around security and resiliency, both being advisory lead, doing everything for a client from project based to the digital consumption world which we know clients live in today to a fully managed service all around security and resiliency together. >>Yeah, so I mean it's really important topic. I mean you heard Chair Powell last month. He was he was on 60 minutes saying well yeah worried about inflation, were way more worried about security. So so alan you know, were let's say you're in the virtual, you know, conference room with the board of directors. What's that conversation like? Uh where does it start? >>I think there is a huge concern right now with regard to security and obviously resiliency as well. But if you just think about what we've all been through and what's transpired in the last 12 months, the what we call the threat landscape has broadened significantly and therefore clients have had to go through a rapid transformation not just by moving employees to home base, but also their clients having a much higher expectation in terms of access to systems, access to transactions which are all digital. So you referred to it earlier. But the transformation, our clients have had to go on driving a higher dependence on those systems that enable them to serve their clients digitally and enable them to allow the employees to work remotely in this period has increased the dependencies that they have across the environment that are running many of the critical business processes. So the discussion in the boardroom is very much are we secure? Are we safe? How do we know how safe and secure and resilient should we be? And based on that fact about how safe and secure should we be? Where are we today as an organization? And I think these are the questions that are at the boardroom is basically from a resiliency security perspective, where should we be that supports our strategy vision and our client expectation? And then the second question is very much where are we today? How do we know that we are secure? How do we know that we can recover from any unplanned or unforeseen disruption to our environments? >>So Michelle, I mean I just mentioned the threat surface is expanding and we're just getting started, everybody's like crazy about five G leaning in the edge Iot and that's just uh this could be orders of magnitude by the end of the decade compared to where it is today. So how do you think about the key steps that organizations should should take to ensure operational resilience, you know, not only today, but also putting in a road map. >>Yeah, yeah. And and one thing that we do know from our clients is those that have actually planned for resiliency and security at the forefront. They tend to do that more effectively and more efficiently. Um It's much better to do that than to try to do that after an outage. You certainly learn a lot. Um but that's not the experience that you want to go through. You want to have that planning and strategy in the forefront. As Alan said in terms of the threat vector, the pandemic brought that on as well. We saw surgeons Of cyberattacks, opportunistic attacks. Um you know, we saw the best of people in the pandemic as well as the worst in people. Some of those attacks were on agencies that we're trying to recover. We're trying to treat the public with respect to the COVID-19 pandemic. So none of us can let our guard down here. I think we can anticipate that that's only going to increase. And with the emergence of these new technologies like cloud, we know that there's been such a massive benefit to clients. In fact those that were cloud enabled to sustain their businesses during the pandemic full stop. But with that comes a lot more complexity. Those threat vectors increase five G. I expect to be the same. So again, resilience and security have never been more relevant. More important, we see a lot of our clients putting budget there and those that plan for it with a strategic mindset and understand that whatever they have today may be good enough, but in the future they're going to have to invest and continue to evolve that strategy. Are those that have done the best. >>Yeah, the bolt on strategy doesn't doesn't really work that well, but and I wonder if you think about when we talk to CSOS for example, and you ask them what's your biggest challenge? They'll say things like lack of talent. We got too many tools. It's just as we're on the hamsters on wheels. So I would think that's, you know, unfortunately for some, but it's good for your, your business. That's that's a dynamic that you can help with. I mean you're a services organization, you got deep expertise in this. So I wonder if you could, could talk a little bit about that, that lack of talent, that skills gap and how you guys address that. >>I think this is really the fit for managed services providers like Kendrell, um, certainly with some of our largest clients, if we look at Peta as an example, that notion of phone a friend is really important when it starts to go down and you're not sure what you're gonna do next. You want the expertise, you want to be able to phone someone and you want to be able to rely on them to help you recover your most critical data. One of the things clients have also been asking us for is a vaulted capability, almost like the safe deposit box for your data and your critical applications. Being able to put them somewhere and then in the event of needing to recover, um, you certainly could call someone to help you do exactly that >>Ellen. I wonder if you can address this. I mean, I like IBM I was I'm a customer. I trust IBM. What's your relationship? Are you still gonna, you know, be able to allow me to tap the pieces that that I like and maybe you guys can be more agile in some respects, maybe you can talk about that a little bit. >>She has Sure, Dave and many of our clients, we have a long history with a very positive experience of delivering, you know, market leading and high high quality of services and product the relationship continue. So we will remain very close to IBM and we will continue to work with many of IBM's customers as will IBM work with our customers going forward. So the relationship, I believe whilst a different dynamic will continue and I believe engenders an opportunity for growth and you know, we mentioned earlier the very name signifies the fact that it's new growth and I do think that that partnership will continue and we'll continue together to deliver the type of service, the quality of products and services that our clients have, you know, enjoyed from IBM over the last number of years, >>Michelle my, one of my takeaway from your earlier comments as you guys are hands on consultative in nature. Um, and I think about the comment I made about a lot of Ceo said we were way too d our focus. But when I think about d are a lot of times it was a checkbox to the board. Hey, we got it. But it was last time you tested it. Well, we don't test it because it's too risky to test. You know, we, we do fail over, but we don't fail back because it's just too risky. Can I stress test, you know, my environment, we, at the point now where technology and expertise will allow us to do that is that part of what you bring to the table? >>It is exactly exactly what we bring to the table. So from a first of all, from a compliance and regulatory perspective, you no longer have that option. A lot of the auditors are asking you to demonstrate your d our plan. We have technology and I think we've talked about this before about the automation that we have in our portfolio with resiliency orchestration that allows you to see the risk in your environment on a day to day basis. Proactively manage it. I tried to recover this, there's a there's a failure and then you're able to proactively address it. I also give the example from a resiliency orchestration perspective in this very powerful software automation that we have for D. R. We've had clients that have come in scheduled A. D. R. Test, it was to be all day they've ordered in lunch And the D. R. test fail over failed back took 22 minutes and lunch was canceled. >>I love >>it. Very powerful and very powerful with an auditor. >>That's awesome. Okay guys, we've got to leave it there. Really great to get the update. Best of luck to you and congratulations. Thanks for coming on. >>Thank you so much >>and thank you for watching. This is Dave Volonte for the cubes continuous coverage of IBM think 2021 right back. >>Mhm.
SUMMARY :
think 2021 brought to you by IBM. you know, the pandemic has caused us to really rethink this this whole concept of operational resilience and we're What can you tell us? So if you look at the name that was announced I think it really does typify I mean operational resilience it means different things to different people and we know from speaking with C. And if you think about it, operational risk is the kind of non financial element Great and I wonder Michelle if you can add to that but I think you know I sometimes say If you think of that planning and how to mitigate So so alan you know, were let's say you're in the virtual, So you referred to it earlier. So how do you think Um but that's not the experience that you want to So I would think that's, you know, unfortunately for some, but it's good for your, rely on them to help you recover your most critical data. I wonder if you can address this. and I believe engenders an opportunity for growth and you know, Can I stress test, you know, my environment, we, at the point now where technology A lot of the auditors are asking you Best of luck to you and congratulations. and thank you for watching.
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Breaking Analysis: Best of theCUBE on Cloud
>> Narrator: From theCUBE Studios in Palo Alto, in Boston bringing you data-driven insights from theCUBE and ETR. This is "Breaking Analysis" with Dave Vellante. >> The next 10 years of cloud, they're going to differ dramatically from the past decade. The early days of cloud, deployed virtualization of standard off-the-shelf components, X86 microprocessors, disk drives et cetera, to then scale out and build a large distributed system. The coming decade is going to see a much more data-centric, real-time, intelligent, call it even hyper-decentralized cloud that will comprise on-prem, hybrid, cross-cloud and edge workloads with a services layer that will obstruct the underlying complexity of the infrastructure which will also comprise much more custom and varied components. This was a key takeaway of the guests from theCUBE on Cloud, an event hosted by SiliconANGLE on theCUBE. Welcome to this week's Wikibon CUBE Insights Powered by ETR. In this episode, we'll summarize the findings of our recent event and extract the signal from our great guests with a couple of series and comments and clips from the show. CUBE on Cloud is our very first virtual editorial event. It was designed to bring together our community in an open forum. We ran the day on our 365 software platform and had a great lineup of CEOs, CIOs, data practitioners technologists. We had cloud experts, analysts and many opinion leaders all brought together in a day long series of sessions that we developed in order to unpack the future of cloud computing in the coming decade. Let me briefly frame up the conversation and then turn it over to some of our guests. First, we put forth our view of how modern cloud has evolved and where it's headed. This graphic that we're showing here, talks about the progression of cloud innovation over time. A cloud like many innovations, it started as a novelty. When AWS announced S3 in March of 2006, nobody in the vendor or user communities really even in the trade press really paid too much attention to it. Then later that year, Amazon announced EC2 and people started to think about a new model of computing. But it was largely tire kickers, bleeding-edge developers that took notice and really leaned in. Now the financial crisis of 2007 to 2009, really created what we call a cloud awakening and it put cloud on the radar of many CFOs. Shadow IT emerged within departments that wanted to take IT in bite-sized chunks and along with the CFO wanted to take it as OPEX versus CAPEX. And then I teach transformation that really took hold. We came out of the financial crisis and we've been on an 11-year cloud boom. And it doesn't look like it's going to stop anytime soon, cloud has really disrupted the on-prem model as we've reported and completely transformed IT. Ironically, the pandemic hit at the beginning of this decade, and created a mandate to go digital. And so it accelerated the industry transformation that we're highlighting here, which probably would have taken several more years to mature but overnight the forced March to digital happened. And it looks like it's here to stay. Now the next wave, we think we'll be much more about business or industry transformation. We're seeing the first glimpses of that. Holger Mueller of Constellation Research summed it up at our event very well I thought, he basically said the cloud is the big winner of COVID. Of course we know that now normally we talk about seven-year economic cycles. He said he was talking about for planning and investment cycles. Now we operate in seven-day cycles. The examples he gave where do we open or close the store? How do we pivot to support remote workers without the burden of CAPEX? And we think that the things listed on this chart are going to be front and center in the coming years, data AI, a fully digitized and intelligence stack that will support next gen disruptions in autos, manufacturing, finance, farming and virtually every industry where the system will expand to the edge. And the underlying infrastructure across physical locations will be hidden. Many issues remain, not the least of which is latency which we talked about at the event in quite some detail. So let's talk about how the Big 3 cloud players are going to participate in this next era. Well, in short, the consensus from the event was that the rich get richer. Let's take a look at some data. This chart shows our most recent estimates of IaaS and PaaS spending for the Big 3. And we're going to update this after earning season but there's a couple of points stand out. First, we want to make the point that combined the Big 3 now account for almost $80 billion of infrastructure spend last year. That $80 billion, was not all incremental (laughs) No it's caused consolidation and disruption in the on-prem data center business and within IT shops companies like Dell, HPE, IBM, Oracle many others have felt the heat and have had to respond with hybrid and cross cloud strategies. Second while it's true that Azure and GCP they appear to be growing faster than AWS. We don't know really the exact numbers, of course because only AWS provides a clean view of IaaS and passwords, Microsoft and Google. They kind of hide them all ball on their numbers which by the way, I don't blame them but they do leave breadcrumbs and clues on growth rates. And we have other means of estimating through surveys and the like, but it's undeniable Azure is closing the revenue gap on AWS. The third is that I like the fact that Azure and Google are growing faster than AWS. AWS is the only company by our estimates to grow its business sequentially last quarter. And in and of itself, that's not really enough important. What is significant is that because AWS is so large now at 45 billion, even at their slower growth rates it grows much more in absolute terms than its competitors. So we think AWS is going to keep its lead for some time. We think Microsoft and AWS will continue to lead the pack. You know, they might converge maybe it will be a 200 just race in terms of who's first who's second in terms of cloud revenue and how it's counted depending on what they count in their numbers. And Google look with its balance sheet and global network. It's going to play the long game and virtually everyone else with the exception of perhaps Alibaba is going to be secondary players on these platforms. Now this next graphic underscores that reality and kind of lays out the competitive landscape. What we're showing here is survey data from ETR of more than 1400 CIOs and IT buyers and on the vertical axis is Net Score which measures spending momentum on the horizontal axis is so-called Market Share which is a measure of pervasiveness in the data set. The key points are AWS and Microsoft look at it. They stand alone so far ahead of the pack. I mean, they really literally, it would have to fall down to lose their lead high spending velocity and large share of the market or the hallmarks of these two companies. And we don't think that's going to change anytime soon. Now, Google, even though it's far behind they have the financial strength to continue to position themselves as an alternative to AWS. And of course, an analytics specialist. So it will continue to grow, but it will be challenged. We think to catch up to the leaders. Now take a look at the hybrid zone where the field is playing. These are companies that have a large on-prem presence and have been forced to initiate a coherent cloud strategy. And of course, including multicloud. And we include Google in this so pack because they're behind and they have to take a differentiated approach relative to AWS, and maybe cozy up to some of these traditional enterprise vendors to help Google get to the enterprise. And you can see from the on-prem crowd, VMware Cloud on AWS is stands out as having some, some momentum as does Red Hat OpenShift, which is it's cloudy, but it's really sort of an ingredient it's not really broad IaaS specifically but it's a component of cloud VMware cloud which includes VCF or VMware Cloud Foundation. And even Dell's cloud. We would expect HPE with its GreenLake strategy. Its financials is shoring up, should be picking up momentum in the future in terms of what the customers of this survey consider cloud. And then of course you could see IBM and Oracle you're in the game, but they don't have the spending momentum and they don't have the CAPEX chops to compete with the hyperscalers IBM's cloud revenue actually dropped 7% last quarter. So that highlights the challenges that that company facing Oracle's cloud business is growing in the single digits. It's kind of up and down, but again underscores these two companies are really about migrating their software install basis to their captive clouds and as well for IBM, for example it's launched a financial cloud as a way to differentiate and not take AWS head-on an infrastructure as a service. The bottom line is that other than the Big 3 in Alibaba the rest of the pack will be plugging into hybridizing and cross-clouding those platforms. And there are definitely opportunities there specifically related to creating that abstraction layer that we talked about earlier and hiding that underlying complexity and importantly creating incremental value good examples, snowfallLike what snowflake is doing with its data cloud, what the data protection guys are doing. A company like Loomio is headed in that direction as are others. So, you keep an eye on that and think about where the white space is and where the value can be across-clouds. That's where the opportunity is. So let's see, what is this all going to look like? How does the cube community think it's going to unfold? Let's hear from theCUBE Guests and theCUBE on Cloud speakers and some of those highlights. Now, unfortunately we don't have time to show you clips from every speaker. We are like 10-plus hours of video content but we've tried to pull together some comments that summarize the sentiment from the community. So I'm going to have John Furrier briefly explain what theCUBE on Cloud is all about and then let the guests speak for themselves. After John, Pradeep Sindhu is going to give a nice technical overview of how the cloud was built out and what's changing in the future. I'll give you a hint it has to do with data. And then speaking of data, Mai-Lan Bukovec, who heads up AWS is storage portfolio. She'll explain how she views the coming changes in cloud and how they look at storage. Again, no surprise, it's all about data. Now, one of the themes that you'll hear from guests is the notion of a distributed cloud model. And Zhamak Deghani, he was a data architect. She'll explain her view of the future of data architectures. We also have thoughts from analysts like Zeus Karavalla and Maribel Lopez, and some comments from both Microsoft and Google to compliment AWS's view of the world. In fact, we asked JG Chirapurath from Microsoft to comment on the common narrative that Microsoft products are not best-to-breed. They put out a one dot O and then they get better, or sometimes people say, well, they're just good enough. So we'll see what his response is to that. And Paul Gillin asks, Amit Zavery of Google his thoughts on the cloud leaderboard and how Google thinks about their third-place position. Dheeraj Pandey gives his perspective on how technology has progressed and been miniaturized over time. And what's coming in the future. And then Simon Crosby gives us a framework to think about the edge as the most logical opportunity to process data not necessarily a physical place. And this was echoed by John Roese, and Chris Wolf to experience CTOs who went into some great depth on this topic. Unfortunately, I don't have the clips of those two but their comments can be found on the CTO power panel the technical edge it's called that's the segment at theCUBE on Cloud events site which we'll share the URL later. Now, the highlight reel ends with CEO Joni Klippert she talks about the changes in securing the cloud from a developer angle. And finally, we wrap up with a CIO perspective, Dan Sheehan. He provides some practical advice on building on his experience as a CIO, COO and CTO specifically how do you as a business technology leader deal with the rapid pace of change and still be able to drive business results? Okay, so let's now hear from the community please run the highlights. >> Well, I think one of the things we talked about COVID is the personal impact to me but other people as well one of the things that people are craving right now is information, factual information, truth, textures that we call it. But here this event for us Dave is our first inaugural editorial event. Rob, both Kristen Nicole the entire cube team, SiliconANGLE on theCUBE we're really trying to put together more of a cadence. We're going to do more of these events where we can put out and feature the best people in our community that have great fresh voices. You know, we do interview the big names Andy Jassy, Michael Dell, the billionaires of people making things happen, but it's often the people under them that are the real Newsmakers. >> If you look at the architecture of cloud data centers the single most important invention was scale-out. Scale-out of identical or near identical servers all connected to a standard IP ethernet network. That's the architecture. Now the building blocks of this architecture is ethernet switches which make up the network, IP ethernet switches. And then the server is all built using general purpose x86 CPU's with DRAM, with SSD, with hard drives all connected to inside the CPU. Now, the fact that you scale these server nodes as they're called out was very, very important in addressing the problem of how do you build very large scale infrastructure using general purpose compute but this architecture, Dave is a compute centric architecture. And the reason it's a compute centric architecture is if you open this, is server node. What you see is a connection to the network typically with a simple network interface card. And then you have CPU's which are in the middle of the action. Not only are the CPU's processing the application workload but they're processing all of the IO workload what we call data centric workload. And so when you connect SSDs and hard drives and GPU is everything to the CPU, as well as to the network you can now imagine that the CPU is doing two functions. It's running the applications but it's also playing traffic cop for the IO. So every IO has to go to the CPU and you're executing instructions typically in the operating system. And you're interrupting the CPU many many millions of times a second. Now general purpose CPU and the architecture of the CPU's was never designed to play traffic cop because the traffic cop function is a function that requires you to be interrupted very, very frequently. So it's critical that in this new architecture where does a lot of data, a lot of these stress traffic the percentage of workload, which is data centric has gone from maybe one to 2% to 30 to 40%. >> The path to innovation is paved by data. If you don't have data, you don't have machine learning you don't have the next generation of analytics applications that helps you chart a path forward into a world that seems to be changing every week. And so in order to have that insight in order to have that predictive forecasting that every company needs, regardless of what industry that you're in today, it all starts from data. And I think the key shift that I've seen is how customers are thinking about that data, about being instantly usable. Whereas in the past, it might've been a backup. Now it's part of a data Lake. And if you can bring that data into a data lake you can have not just analytics or machine learning or auditing applications it's really what does your application do for your business and how can it take advantage of that vast amount of shared data set in your business? >> We are actually moving towards decentralization if we think today, like if it let's move data aside if we said is the only way web would work the only way we get access to various applications on the web or pages to centralize it We would laugh at that idea. But for some reason we don't question that when it comes to data, right? So I think it's time to embrace the complexity that comes with the growth of number of sources, the proliferation of sources and consumptions models, embrace the distribution of sources of data that they're not just within one part of organization. They're not just within even bounds of organizations that are beyond the bounds of organization. And then look back and say, okay, if that's the trend of our industry in general, given the fabric of compensation and data that we put in, you know, globally in place then how the architecture and technology and organizational structure incentives need to move to embrace that complexity. And to me that requires a paradigm shift a full stack from how we organize our organizations how we organize our teams, how we put a technology in place to look at it from a decentralized angle. >> I actually think we're in the midst of the transition to what's called a distributed cloud, where if you look at modernized cloud apps today they're actually made up of services from different clouds. And also distributed edge locations. And that's going to have a pretty profound impact on the way we go vast. >> We wake up every day, worrying about our customer and worrying about the customer condition and to absolutely make sure we dealt with the best in the first attempt that we do. So when you take the plethora of products we've dealt with in Azure, be it Azure SQL be it Azure cosmos DB, Synapse, Azure Databricks, which we did in partnership with Databricks Azure machine learning. And recently when we sort of offered the world's first comprehensive data governance solution and Azure overview, I would, I would humbly submit to you that we are leading the way. >> How important are rankings within the Google cloud team or are you focused mainly more on growth and just consistency? >> No, I don't think again, I'm not worried about we are not focused on ranking or any of that stuff. Typically I think we are worried about making sure customers are satisfied and the adding more and more customers. So if you look at the volume of customers we are signing up a lot of the large deals we did doing. If you look at the announcement we've made over the last year has been tremendous momentum around that. >> The thing that is really interesting about where we have been versus where we're going is we spend a lot of time talking about virtualizing hardware and moving that around. And what does that look like? And creating that as more of a software paradigm. And the thing we're talking about now is what does cloud as an operating model look like? What is the manageability of that? What is the security of that? What, you know, we've talked a lot about containers and moving into different, DevSecOps and all those different trends that we've been talking about. Like now we're doing them. So we've only gotten to the first crank of that. And I think every technology vendor we talked to now has to address how are they are going to do a highly distributed management insecurity landscape? Like, what are they going to layer on top of that? Because it's not just about, oh, I've taken a rack of something, server storage, compute, and virtualized it. I know have to create a new operating model around it in a way we're almost redoing what the OSI stack looks like and what the software and solutions are for that. >> And the whole idea of we in every recession we make things smaller. You know, in 91 we said we're going to go away from mainframes into Unix servers. And we made the unit of compute smaller. Then in the year, 2000 windows the next bubble burst and the recession afterwards we moved from Unix servers to Wintel windows and Intel x86 and eventually Linux as well. Again, we made things smaller going from million dollar servers to $5,000 servers, shorter lib servers. And that's what we did in 2008, 2009. I said, look, we don't even need to buy servers. We can do things with virtual machines which are servers that are an incarnation in the digital world. There's nothing in the physical world that actually even lives but we made it even smaller. And now with cloud in the last three, four years and what will happen in this coming decade. They're going to make it even smaller not just in space, which is size, with functions and containers and virtual machines, but also in time. >> So I think the right way to think about edges where can you reasonably process the data? And it obviously makes sense to process data at the first opportunity you have but much data is encrypted between the original device say and the application. And so edge as a place doesn't make as much sense as edge as an opportunity to decrypt and analyze it in the care. >> When I think of Shift-left, I think of that Mobius that we all look at all of the time and how we deliver and like plan, write code, deliver software, and then manage it, monitor it, right like that entire DevOps workflow. And today, when we think about where security lives, it either is a blocker to deploying production or most commonly it lives long after code has been deployed to production. And there's a security team constantly playing catch up trying to ensure that the development team whose job is to deliver value to their customers quickly, right? Deploy as fast as we can as many great customer facing features. They're then looking at it months after software has been deployed and then hurrying and trying to assess where the bugs are and trying to get that information back to software developers so that they can fix those issues. Shifting left to me means software engineers are finding those bugs as they're writing code or in the CIC CD pipeline long before code has been deployed to production. >> During this for quite a while now, it still comes down to the people. I can get the technology to do what it needs to do as long as they have the right requirements. So that goes back to people making sure we have the partnership that goes back to leadership and the people and then the change management aspects right out of the gate, you should be worrying about how this change is going to be how it's going to affect, and then the adoption and an engagement, because adoption is critical because you can go create the best thing you think from a technology perspective. But if it doesn't get used correctly, it's not worth the investment. So I agree, what is a digital transformation or innovation? It still comes down to understand the business model and injecting and utilizing technology to grow our reduce costs, grow the business or reduce costs. >> Okay, so look, there's so much other content on theCUBE on Cloud events site we'll put the link in the description below. We have other CEOs like Kathy Southwick and Ellen Nance. We have the CIO of UI path. Daniel Dienes talks about automation in the cloud and Appenzell from Anaplan. And a plan is not her company. By the way, Dave Humphrey from Bain also talks about his $750 million investment in Nutanix. Interesting, Rachel Stevens from red monk talks about the future of software development in the cloud and CTO, Hillary Hunter talks about the cloud going vertical into financial services. And of course, John Furrier and I along with special guests like Sergeant Joe Hall share our take on key trends, data and perspectives. So right here, you see the coupon cloud. There's a URL, check it out again. We'll, we'll pop this URL in the description of the video. So there's some great content there. I want to thank everybody who participated and thank you for watching this special episode of theCUBE Insights Powered by ETR. This is Dave Vellante and I'd appreciate any feedback you might have on how we can deliver better event content for you in the future. We'll be doing a number of these and we look forward to your participation and feedback. Thank you, all right, take care, we'll see you next time. (upbeat music)
SUMMARY :
bringing you data-driven and kind of lays out the about COVID is the personal impact to me and GPU is everything to the Whereas in the past, it the only way we get access on the way we go vast. and to absolutely make sure we dealt and the adding more and more customers. And the thing we're talking And the whole idea and analyze it in the care. or in the CIC CD pipeline long before code I can get the technology to of software development in the cloud
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SPARKs: Succinct Parallelizable Arguments of Knowledge
>>Hello, everyone. Welcome to Entities Summit. My name is Ellen Komarovsky and I will talk about sparks So simple realizable arguments of knowledge. This talk is based on the joint work No, me, Frank, Cody, Freytag and Raphael past. Let me start by telling you what's the same documents are that's the same argument is a special type of interactive protocol between the prove prove er and the verifier who share some instance X, >>which is allegedly in some language. And the goal of the protocol is for the proper toe convince the very far that access indeed in the language for completeness, the guarantees that their guarantees that if X is indeed in the language, the verifier will in the end of the protocol indeed be convinced. On the other hand, for sadness we require that if X is not in the language, that no matter what the proper does, as long as it is bounded to run in polynomial time, the verifier will not be convinced. There is a stronger notion of sadness called an argument of knowledge, which says that the only way for the approval to continue the verifier is by knowing some witness there is a mathematical way to formalize this notion, but I will not get into it for efficiency. And what makes this protocol succinct is that we require the very far is running time and communication complexity between the program, the verifier Toby, both mounted by some political written function in T, where T is the time to verify the empty statement. In terms of the proof is running time, we don't require anything except that it's, for example, in normality. The goal of this work is to improve this polygonal overhead of the prove er, to explain why this is an important task. Let me give you a motivating example, which is just the concept of delegation of computation. So considering some small device, like a laptop or smartphone, that we used to perform some complicated computation which it cannot do. Since it is a big device, it wishes to delegate the computation to some service or cloud to perform the computation for it. Since the small device does not fully trust the service, it may want to ask the device the service to also issue a proof for correctness of the computation. And the problem is that if the proof it takes much more time than just performing the computation. It's not clear that this is something that will be useful in practice thinking. Think off an overhead, which is square of the time it takes to perform the computation. This will become, very quickly a very big number or very, very large delay for generating the We're not the >>first to study this problem. It has been studied for several decades, and at least from a theoretical point of view, the problem is almost solved or essentially solved. We have constructions off argument systems is great overhead, just bottle of arrhythmic multiplicity of overhead. This is obtained by combining efficient disappears. Together with Killian's arguments is there's a >>huge open problem in complexity. Theory of constructing PCP is with constant over namely, running just in linear time in the running, in the running time off just running the computation. But we argued that even if we had such a PCP and the constant was great, let's say it was just too. This would already be too much, because if you delegate the computation to takes a month toe complete, then waiting another month just for the proof might not be so reasonable. There is a solution in the literature for this problem in what we call using what we call a reliable PCP medicine. And I'll show that there is a recipe construction that has the following very useful property. Once you perform the computation itself without the just the computation and write down the computation to blow, then there is the way to generate every simple off the PCP in just only logarithmic time. So this means that you can, in parallel after computing the function itself, you can empire led, compute the whole PCP in just falling over it. Next time this gives you this gives us a great argument system with just t plus Polly locked parallel time instead of three times for luck tea time. But for this we need about the process service, which is prohibitively large. This is where sparks come in. We introduced the notion, or the paradigm off, computing the proof in part to the computation, not after the computation is done slightly more formally. What spark is it's just a succinct argument of knowledge, like what we said before, with the very fired and communication of Leslie being small but now we also require approval for which is super efficient. Namely, it can be paralyzed able. And it has to finish the proof together with the computation in Time T plus volatility, which essentially the best you can hope for. And we want to prefer to do so only with political rhythmic number off processors. You can also extend the definition to handling computations, which are to begin with a paralyze herbal. But I will not touch upon this. In the stock, you can see the paper. For the >>girls, we have two main results. The first main result is the construction of an interactive spark. It's just four rounds, and it is assumes Onley collisions is not hash functions. The second result is a non interactive spark. This result also assumes career resistant hash functions and in addition, the existence off any snark and namely succinct, non interactive argument of college that does not have to be a super efficient in terms of programming time. Slightly more generally, the two theories follow from >>combined framework, which takes essentially any argument of knowledge and turns it into a spark by assuming on a collision system, hash functions and maybe the multi behind the construction could be viewed as a trade off between computation time and process. Source. Winston. She ate theorem one using Killings protocol, which is an argument of knowledge, which is a four round argument of knowledge. And we insensate you're into using its not which is an argument knowledge. Just by definition, let me tell you what are the main ideas underlying our construction before telling you to control the ideas. Let me make some simplifying assumptions. The first assumption I will only be talking about the non interactive regime. The second example assumption is that I'm going to assume snark, which is a non interactive 16 argument of knowledge. And then we'll assume that's not the snark which is super efficient. So it will consumed other time to t for computation that takes 20 so almost what we want, but just not yet, not not yet there. I will assume that the computation that we want to perform a sequential and additionally I will assume that the computation has no >>space, namely its ah, or it has very low space. So think about the sequential computation, which MM doesn't have a lot of space or even zero for the for the time being, I would like to discuss how to simplify, how to remove this simplifying assumptions. So the starting idea is based on two works off a nettle and duckling. It'll from a couple of years ago. And here's how it works. So >>remember, we want toe performative time. Computation generated proof and we need to finish roughly by time. T. So the idea is to run half of the computation, which is what we can afford because we have a snark that can generate a proof in additional to over two steps so we can run the complete half of the computation and prove that half of the computation all in time T. And the idea is that now we can recursive Lee computer improve the rest of the computation in Parliament. Here's how it looks like. So you run half of the computation, started proof, and then you run a quarter of the remaining half of the remaining computation, which is a quarter of the original one, and prove it. And in parallel again, you take another eighth of the computation, which is one half of what's left and so on. And so forth. As you can see, that eventually will finish the whole computation. And you only need something like logarithmic Lee. Many parallel processors and the communication complexity and verifies running time only grow by algorithmic >>factor. So this is the main idea. Let's go back to the simplifying assumptions we have. So the first one was that I'm only gonna talk about the new interactive regime. You have to believe me that the same ideas extend to the interactive case, which is a little bit more massive with notation. But the ideas extent so I will not talk about it anymore. The second assumption I had was that I have a super efficient start, so it had over had two T >>40 time computation again. You have to believe me that if you work out the math, then the ideas extend to starts with quasi linear overhead. Namely, starts that working time tee times, Polly locked e and then the result extends to any snark because of a result because of a previous work will be tense. Kettle, who showed that a snark with the proof it runs in polynomial time can be generically translated into a snark where the programs in quasi linear with quasi linear overhead. So this gives a result from any stark not only from pretty efficient starts. The last bullet was about the fact that we're dealing with only with sequential Ram computations. And again, you have to believe me that the ideas can be extended toe tyrants And the last assumption which is the focus of this work is how to get rid of the small space assumption. This is what I'm gonna be talking next. Let's see what goes wrong. If the if the computation has space, remember what we did in the previous. In a couple of slides ago, the construction was toe perform. Half of the computation prove it and then half of the remaining computation prove it. And >>so on. If you write down the statement that each of these proofs proofs, it's something like that a machine m on input X executed for some number of steps starting from some state ended at some other state. And if you notice the statement itself depends on the space of the computation, well and therefore, if the space of the computation is nontrivial, the statements are large and therefore the communication will be large and therefore the very fire will have toe be running time, proportional to the space and so on. So we don't even get a saint argument if we do it. Neighborly. Here's a solution for this problem. You can say, Well, you don't have to include the space in the whole space. In the statement, you can include only a digest of the space. Think about some hash function of the space. So indeed, you can modify the statement to not include the space, but only a digest. And now the statement will be a little bit more complicated. It will be that there exists some initial state end state such that there hush is consistent with digest in the statement. And if you run the machine M for K state and for K steps starting from the initial space, you end up with the final space. So this is great. It indeed solves the communication complexity problem in the very far complexity problem. But notice that from the proof for site, we didn't actually do anything because we just move, pushed the complexity in tow. The weakness. So the proof is running. Time is still very large with this solution. Yeah. Our final solution, if in a very high level, is to compress the witness. So instead of using the whole space is the witness. We will be using the computation itself in the computation that we ran as the witness. So now the statement will be off the same form, so it will still be. It will still consist off to digests and machine. But now the the witness will be not the whole state. But it will be the case steps that we performed. Namely, it will be that there exists case steps that I performed such that if I run >>the machine m on this case steps and I started with a digest and I just start and I applied this case steps on the digest. I will end up with the Final Digest. In order to implement this, we need some sort off a nap. Datable digest. This is not really hard, not so hard to obtain because you could just do something like a miracle tree. It's not hard to see that you can add the locations in the medical tree quite efficiently. But the problem is that we need toe toe to compute those updates. Not only not only we need toe be ableto update the hash browns, the hush or the largest which don't also be able to compute the updates in parallel to the computation. And to this end, we introduce a variant of Merkle trees and show how to perform all of those updates level by level in the in the Merkel tree in a pipeline in fashion. So namely, we push the updates off the digest in toe the Merkel tree, one after the other without waiting for the previous ones to end. And here we're using the tree structure off Merkle trees. So that's all I'm gonna say about the protocol. I'm just gonna end with showing you how the final protocol looks like We run case steps of computations. Okay, one steps of computation and we compute the K updates for those case steps in violent the computation. So every time we run a step of computation, we also update start an update off our digest. And once we are finished computing all the updates, we can start running a proof using those updates as witness and were forcibly continuing this way as a conclusion this results with the spark namely 1/16 argument system with the proof is running Time t plus for you Look, team and no times and all we need is something like quality of arrhythmic number of processors. E would like to mention that this is a theoretical result and by no means should be should be taken as a za practical thing that should be implemented. But I think that it is important to work on it. And there is a lot of interesting questions on how to make this really practical and useful. So with that, I'm gonna end and thank you so much for inviting me and enjoy the sandwich.
SUMMARY :
protocol between the prove prove er and the verifier who share some instance X, In terms of the proof is running time, we don't require anything except that it's, for example, first to study this problem. extend the definition to handling computations, which are to begin with a and in addition, the existence off any snark and namely succinct, is that I'm going to assume snark, which is a non interactive 16 argument So the starting idea is based on two works off a nettle and duckling. remaining half of the remaining computation, which is a quarter of the original one, and prove But the ideas extent so I will not talk about it anymore. out the math, then the ideas extend to starts with quasi linear overhead. But notice that from the proof for site, we didn't actually do anything because we just But the problem is that we need toe toe to compute those updates.
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Full Keynote Hour - DockerCon 2020
(water running) (upbeat music) (electric buzzing) >> Fuel up! (upbeat music) (audience clapping) (upbeat music) >> Announcer: From around the globe. It's the queue with digital coverage of DockerCon live 2020, brought to you by Docker and its ecosystem partners. >> Hello everyone, welcome to DockerCon 2020. I'm John Furrier with theCUBE I'm in our Palo Alto studios with our quarantine crew. We have a great lineup here for DockerCon 2020. Virtual event, normally it was in person face to face. I'll be with you throughout the day from an amazing lineup of content, over 50 different sessions, cube tracks, keynotes, and we've got two great co-hosts here with Docker, Jenny Burcio and Bret Fisher. We'll be with you all day today, taking you through the program, helping you navigate the sessions. I'm so excited. Jenny, this is a virtual event. We talk about this. Can you believe it? Maybe the internet gods be with us today and hope everyone's having-- >> Yes. >> Easy time getting in. Jenny, Bret, thank you for-- >> Hello. >> Being here. >> Hey. >> Hi everyone, so great to see everyone chatting and telling us where they're from. Welcome to the Docker community. We have a great day planned for you. >> Guys great job getting this all together. I know how hard it is. These virtual events are hard to pull off. I'm blown away by the community at Docker. The amount of sessions that are coming in the sponsor support has been amazing. Just the overall excitement around the brand and the opportunities given this tough times where we're in. It's super exciting again, made the internet gods be with us throughout the day, but there's plenty of content. Bret's got an amazing all day marathon group of people coming in and chatting. Jenny, this has been an amazing journey and it's a great opportunity. Tell us about the virtual event. Why DockerCon virtual. Obviously everyone's canceling their events, but this is special to you guys. Talk about DockerCon virtual this year. >> The Docker community shows up at DockerCon every year, and even though we didn't have the opportunity to do an in person event this year, we didn't want to lose the time that we all come together at DockerCon. The conversations, the amazing content and learning opportunities. So we decided back in December to make DockerCon a virtual event. And of course when we did that, there was no quarantine we didn't expect, you know, I certainly didn't expect to be delivering it from my living room, but we were just, I mean we were completely blown away. There's nearly 70,000 people across the globe that have registered for DockerCon today. And when you look at DockerCon of past right live events, really and we're learning are just the tip of the iceberg and so thrilled to be able to deliver a more inclusive global event today. And we have so much planned I think. Bret, you want to tell us some of the things that you have planned? >> Well, I'm sure I'm going to forget something 'cause there's a lot going on. But, we've obviously got interviews all day today on this channel with John and the crew. Jenny has put together an amazing set of all these speakers, and then you have the captain's on deck, which is essentially the YouTube live hangout where we just basically talk shop. It's all engineers, all day long. Captains and special guests. And we're going to be in chat talking to you about answering your questions. Maybe we'll dig into some stuff based on the problems you're having or the questions you have. Maybe there'll be some random demos, but it's basically not scripted, it's an all day long unscripted event. So I'm sure it's going to be a lot of fun hanging out in there. >> Well guys, I want to just say it's been amazing how you structured this so everyone has a chance to ask questions, whether it's informal laid back in the captain's channel or in the sessions, where the speakers will be there with their presentations. But Jenny, I want to get your thoughts because we have a site out there that's structured a certain way for the folks watching. If you're on your desktop, there's a main stage hero. There's then tracks and Bret's running the captain's tracks. You can click on that link and jump into his session all day long. He's got an amazing set of line of sleet, leaning back, having a good time. And then each of the tracks, you can jump into those sessions. It's on a clock, it'll be available on demand. All that content is available if you're on your desktop. If you're on your mobile, it's the same thing. Look at the calendar, find the session that you want. If you're interested in it, you could watch it live and chat with the participants in real time or watch it on demand. So there's plenty of content to navigate through. We do have it on a clock and we'll be streaming sessions as they happen. So you're in the moment and that's a great time to chat in real time. But there's more, Jenny, getting more out of this event. You guys try to bring together the stimulation of community. How does the participants get more out of the the event besides just consuming some of the content all day today? >> Yes, so first set up your profile, put your picture next to your chat handle and then chat. John said we have various setups today to help you get the most out of your experience are breakout sessions. The content is prerecorded, so you get quality content and the speakers and chat so you can ask questions the whole time. If you're looking for the hallway track, then definitely check out the captain's on deck channel. And then we have some great interviews all day on the queue. So set up your profile, join the conversation and be kind, right? This is a community event. Code of conduct is linked on every page at the top, and just have a great day. >> And Bret, you guys have an amazing lineup on the captain, so you have a great YouTube channel that you have your stream on. So the folks who were familiar with that can get that either on YouTube or on the site. The chat is integrated in, So you're set up, what do you got going on? Give us the highlights. What are you excited about throughout your day? Take us through your program on the captains. That's going to be probably pretty dynamic in the chat too. >> Yeah, so I'm sure we're going to have lots of, stuff going on in chat. So no cLancaerns there about, having crickets in the chat. But we're going to be basically starting the day with two of my good Docker captain friends, (murmurs) and Laura Taco. And we're going to basically start you out and at the end of this keynote, at the end of this hour and we're going to get you going and then you can maybe jump out and go to take some sessions. Maybe there's some stuff you want to check out and other sessions that you want to chat and talk with the instructors, the speakers there, and then you're going to come back to us, right? Or go over, check out the interviews. So the idea is you're hopping back and forth and throughout the day we're basically changing out every hour. We're not just changing out the guests basically, but we're also changing out the topics that we can cover because different guests will have different expertise. We're going to have some special guests in from Microsoft, talk about some of the cool stuff going on there, and basically it's captains all day long. And if you've been on my YouTube live show you've watched that, you've seen a lot of the guests we have on there. I'm lucky to just hang out with all these really awesome people around the world, so it's going to be fun. >> Awesome and the content again has been preserved. You guys had a great session on call for paper sessions. Jenny, this is good stuff. What other things can people do to make it interesting? Obviously we're looking for suggestions. Feel free to chirp on Twitter about ideas that can be new. But you guys got some surprises. There's some selfies, what else? What's going on? Any secret, surprises throughout the day. >> There are secret surprises throughout the day. You'll need to pay attention to the keynotes. Bret will have giveaways. I know our wonderful sponsors have giveaways planned as well in their sessions. Hopefully right you feel conflicted about what you're going to attend. So do know that everything is recorded and will be available on demand afterwards so you can catch anything that you miss. Most of them will be available right after they stream the initial time. >> All right, great stuff, so they've got the Docker selfie. So the Docker selfies, the hashtag is just DockerCon hashtag DockerCon. If you feel like you want to add some of the hashtag no problem, check out the sessions. You can pop in and out of the captains is kind of the cool kids are going to be hanging out with Bret and then all they'll knowledge and learning. Don't miss the keynote, the keynote should be solid. We've got chain Governor from red monk delivering a keynote. I'll be interviewing him live after his keynote. So stay with us. And again, check out the interactive calendar. All you got to do is look at the calendar and click on the session you want. You'll jump right in. Hop around, give us feedback. We're doing our best. Bret, any final thoughts on what you want to share to the community around, what you got going on the virtual event, just random thoughts? >> Yeah, so sorry we can't all be together in the same physical place. But the coolest thing about as business online, is that we actually get to involve everyone, so as long as you have a computer and internet, you can actually attend DockerCon if you've never been to one before. So we're trying to recreate that experience online. Like Jenny said, the code of conduct is important. So, we're all in this together with the chat, so try to be nice in there. These are all real humans that, have feelings just like me. So let's try to keep it cool. And, over in the Catherine's channel we'll be taking your questions and maybe playing some music, playing some games, giving away some free stuff, while you're, in between sessions learning, oh yeah. >> And I got to say props to your rig. You've got an amazing setup there, Bret. I love what your show, you do. It's really bad ass and kick ass. So great stuff. Jenny sponsors ecosystem response to this event has been phenomenal. The attendance 67,000. We're seeing a surge of people hitting the site now. So if you're not getting in, just, Wade's going, we're going to crank through the queue, but the sponsors on the ecosystem really delivered on the content side and also the sport. You want to share a few shout outs on the sponsors who really kind of helped make this happen. >> Yeah, so definitely make sure you check out the sponsor pages and you go, each page is the actual content that they will be delivering. So they are delivering great content to you. So you can learn and a huge thank you to our platinum and gold authors. >> Awesome, well I got to say, I'm super impressed. I'm looking forward to the Microsoft Amazon sessions, which are going to be good. And there's a couple of great customer sessions there. I tweeted this out last night and let them get you guys' reaction to this because there's been a lot of talk around the COVID crisis that we're in, but there's also a positive upshot to this is Cambridge and explosion of developers that are going to be building new apps. And I said, you know, apps aren't going to just change the world, they're going to save the world. So a lot of the theme here is the impact that developers are having right now in the current situation. If we get the goodness of compose and all the things going on in Docker and the relationships, this real impact happening with the developer community. And it's pretty evident in the program and some of the talks and some of the examples. how containers and microservices are certainly changing the world and helping save the world, your thoughts. >> Like you said, a number of sessions and interviews in the program today that really dive into that. And even particularly around COVID, Clement Beyondo is sharing his company's experience, from being able to continue operations in Italy when they were completely shut down beginning of March. We have also in theCUBE channel several interviews about from the national Institute of health and precision cancer medicine at the end of the day. And you just can really see how containerization and developers are moving in industry and really humanity forward because of what they're able to build and create, with advances in technology. >> Yeah and the first responders and these days is developers. Bret compose is getting a lot of traction on Twitter. I can see some buzz already building up. There's huge traction with compose, just the ease of use and almost a call for arms for integrating into all the system language libraries, I mean, what's going on with compose? I mean, what's the captain say about this? I mean, it seems to be really tracking in terms of demand and interest. >> I think we're over 700,000 composed files on GitHub. So it's definitely beyond just the standard Docker run commands. It's definitely the next tool that people use to run containers. Just by having that we just buy, and that's not even counting. I mean that's just counting the files that are named Docker compose YAML. So I'm sure a lot of you out there have created a YAML file to manage your local containers or even on a server with Docker compose. And the nice thing is is Docker is doubling down on that. So we've gotten some news recently, from them about what they want to do with opening the spec up, getting more companies involved because compose is already gathered so much interest from the community. You know, AWS has importers, there's Kubernetes importers for it. So there's more stuff coming and we might just see something here in a few minutes. >> All right, well let's get into the keynote guys, jump into the keynote. If you missing anything, come back to the stream, check out the sessions, check out the calendar. Let's go, let's have a great time. Have some fun, thanks and enjoy the rest of the day we'll see you soon. (upbeat music) (upbeat music) >> Okay, what is the name of that Whale? >> Molly. >> And what is the name of this Whale? >> Mobby. >> That's right, dad's got to go, thanks bud. >> Bye. >> Bye. Hi, I'm Scott Johnson, CEO of Docker and welcome to DockerCon 2020. This year DockerCon is an all virtual event with more than 60,000 members of the Docker Community joining from around the world. And with the global shelter in place policies, we're excited to offer a unifying, inclusive virtual community event in which anyone and everyone can participate from their home. As a company, Docker has been through a lot of changes since our last DockerCon last year. The most important starting last November, is our refocusing 100% on developers and development teams. As part of that refocusing, one of the big challenges we've been working on, is how to help development teams quickly and efficiently get their app from code to cloud And wouldn't it be cool, if developers could quickly deploy to the cloud right from their local environment with the commands and workflow they already know. We're excited to give you a sneak preview of what we've been working on. And rather than slides, we thought we jumped right into the product. And joining me demonstrate some of these cool new features, is enclave your DACA. One of our engineers here at Docker working on Docker compose. Hello Lanca. >> Hello. >> We're going to show how an application development team collaborates using Docker desktop and Docker hub. And then deploys the app directly from the Docker command line to the clouds in just two commands. A development team would use this to quickly share functional changes of their app with the product management team, with beta testers or other development teams. Let's go ahead and take a look at our app. Now, this is a web app, that randomly pulls words from the database, and assembles them into sentences. You can see it's a pretty typical three tier application with each tier implemented in its own container. We have a front end web service, a middle tier, which implements the logic to randomly pull the words from the database and assemble them and a backend database. And here you can see the database uses the Postgres official image from Docker hub. Now let's first run the app locally using Docker command line and the Docker engine in Docker desktop. We'll do a Doc compose up and you can see that it's pulling the containers from our Docker organization account. Wordsmith, inc. Now that it's up. Let's go ahead and look at local host and we'll confirm that the application is functioning as desired. So there's one sentence, let's pull and now you and you can indeed see that we are pulling random words and assembling into sentences. Now you can also see though that the look and feel is a bit dated. And so Lanca is going to show us how easy it is to make changes and share them with the rest of the team. Lanca, over to you. >> Thank you, so I have, the source code of our application on my machine and I have updated it with the latest team from DockerCon 2020. So before committing the code, I'm going to build the application locally and run it, to verify that indeed the changes are good. So I'm going to build with Docker compose the image for the web service. Now that the image has been built, I'm going to deploy it locally. Wait to compose up. We can now check the dashboard in a Docker desktop that indeed our containers are up and running, and we can access, we can open in the web browser, the end point for the web service. So as we can see, we have the latest changes in for our application. So as you can see, the application has been updated successfully. So now, I'm going to push the image that I have just built to my organization's shared repository on Docker hub. So I can do this with Docker compose push web. Now that the image has been updated in the Docker hub repository, or my teammates can access it and check the changes. >> Excellent, well, thank you Lanca. Now of course, in these times, video conferencing is the new normal, and as great as it is, video conferencing does not allow users to actually test the application. And so, to allow us to have our app be accessible by others outside organizations such as beta testers or others, let's go ahead and deploy to the cloud. >> Sure we, can do this by employing a context. A Docker context, is a mechanism that we can use to target different platforms for deploying containers. The context we hold, information as the endpoint for the platform, and also how to authenticate to it. So I'm going to list the context that I have set locally. As you can see, I'm currently using the default context that is pointing to my local Docker engine. So all the commands that I have issued so far, we're targeting my local engine. Now, in order to deploy the application on a cloud. I have an account in the Azure Cloud, where I have no resource running currently, and I have created for this account, dedicated context that will hold the information on how to connect it to it. So now all I need to do, is to switch to this context, with Docker context use, and the name of my cloud context. So all the commands that I'm going to run, from now on, are going to target the cloud platform. So we can also check very, more simpler, in a simpler way we can check the running containers with Docker PS. So as we see no container is running in my cloud account. Now to deploy the application, all I need to do is to run a Docker compose up. And this will trigger the deployment of my application. >> Thanks Lanca. Now notice that Lanca did not have to move the composed file from Docker desktop to Azure. Notice you have to make any changes to the Docker compose file, and nor did she change any of the containers that she and I were using locally in our local environments. So the same composed file, same images, run locally and upon Azure without changes. While the app is deploying to Azure, let's highlight some of the features in Docker hub that helps teams with remote first collaboration. So first, here's our team's account where it (murmurs) and you can see the updated container sentences web that Lanca just pushed a couple of minutes ago. As far as collaboration, we can add members using their Docker ID or their email, and then we can organize them into different teams depending on their role in the application development process. So and then Lancae they're organized into different teams, we can assign them permissions, so that teams can work in parallel without stepping on each other's changes accidentally. For example, we'll give the engineering team full read, write access, whereas the product management team will go ahead and just give read only access. So this role based access controls, is just one of the many features in Docker hub that allows teams to collaboratively and quickly develop applications. Okay Lanca, how's our app doing? >> Our app has been successfully deployed to the cloud. So, we can easily check either the Azure portal to verify the containers running for it or simpler we can run a Docker PS again to get the list with the containers that have been deployed for it. In the output from the Docker PS, we can see an end point that we can use to access our application in the web browser. So we can see the application running in clouds. It's really up to date and now we can take this particular endpoint and share it within our organization such that anybody can have a look at it. >> That's cool Onka. We showed how we can deploy an app to the cloud in minutes and just two commands, and using commands that Docker users already know, thanks so much. In that sneak preview, you saw a team developing an app collaboratively, with a tool chain that includes Docker desktop and Docker hub. And simply by switching Docker context from their local environment to the cloud, deploy that app to the cloud, to Azure without leaving the command line using Docker commands they already know. And in doing so, really simplifying for development team, getting their app from code to cloud. And just as important, what you did not see, was a lot of complexity. You did not see cloud specific interfaces, user management or security. You did not see us having to provision and configure compute networking and storage resources in the cloud. And you did not see infrastructure specific application changes to either the composed file or the Docker images. And by simplifying a way that complexity, these new features help application DevOps teams, quickly iterate and get their ideas, their apps from code to cloud, and helping development teams, build share and run great applications, is what Docker is all about. A Docker is able to simplify for development teams getting their app from code to cloud quickly as a result of standards, products and ecosystem partners. It starts with open standards for applications and application artifacts, and active open source communities around those standards to ensure portability and choice. Then as you saw in the demo, the Docker experience delivered by Docker desktop and Docker hub, simplifies a team's collaborative development of applications, and together with ecosystem partners provides every stage of an application development tool chain. For example, deploying applications to the cloud in two commands. What you saw on the demo, well that's an extension of our strategic partnership with Microsoft, which we announced yesterday. And you can learn more about our partnership from Amanda Silver from Microsoft later today, right here at DockerCon. Another tool chain stage, the capability to scan applications for security and vulnerabilities, as a result of our partnership with Sneak, which we announced last week. You can learn more about that partnership from Peter McKay, CEO Sneak, again later today, right here at DockerCon. A third example, development team can automate the build of container images upon a simple get push, as a result of Docker hub integrations with GitHub and Alaska and Bitbucket. As a final example of Docker and the ecosystem helping teams quickly build applications, together with our ISV partners. We offer in Docker hub over 500 official and verified publisher images of ready to run Dockerized application components such as databases, load balancers, programming languages, and much more. Of course, none of this happens without people. And I would like to take a moment to thank four groups of people in particular. First, the Docker team, past and present. We've had a challenging 12 months including a restructuring and then a global pandemic, and yet their support for each other, and their passion for the product, this community and our customers has never been stronger. We think our community, Docker wouldn't be Docker without you, and whether you're one of the 50 Docker captains, they're almost 400 meetup organizers, the thousands of contributors and maintainers. Every day you show up, you give back, you teach new support. We thank our users, more than six and a half million developers who have built more than 7 million applications and are then sharing those applications through Docker hub at a rate of more than one and a half billion poles per week. Those apps are then run, are more than 44 million Docker engines. And finally, we thank our customers, the over 18,000 docker subscribers, both individual developers and development teams from startups to large organizations, 60% of which are outside the United States. And they spend every industry vertical, from media, to entertainment to manufacturing. healthcare and much more. Thank you. Now looking forward, given these unprecedented times, we would like to offer a challenge. While it would be easy to feel helpless and miss this global pandemic, the challenge is for us as individuals and as a community to instead see and grasp the tremendous opportunities before us to be forces for good. For starters, look no further than the pandemic itself, in the fight against this global disaster, applications and data are playing a critical role, and the Docker Community quickly recognize this and rose to the challenge. There are over 600 COVID-19 related publicly available projects on Docker hub today, from data processing to genome analytics to data visualization folding at home. The distributed computing project for simulating protein dynamics, is also available on Docker hub, and it uses spirit compute capacity to analyze COVID-19 proteins to aid in the design of new therapies. And right here at DockerCon, you can hear how Clemente Biondo and his company engineering in Gagne area Informatica are using Docker in the fight with COVID-19 in Italy every day. Now, in addition to fighting the pandemic directly, as a community, we also have an opportunity to bridge the disruption the pandemic is wreaking. It's impacting us at work and at home in every country around the world and every aspect of our lives. For example, many of you have a student at home, whose world is going to be very different when they returned to school. As employees, all of us have experienced the stresses from working from home as well as many of the benefits and in fact 75% of us say that going forward, we're going to continue to work from home at least occasionally. And of course one of the biggest disruptions has been job losses, over 35 million in the United States alone. And we know that's affected many of you. And yet your skills are in such demand and so important now more than ever. And that's why here at DockerCon, we want to try to do our part to help, and we're promoting this hashtag on Twitter, hashtag DockerCon jobs, where job seekers and those offering jobs can reach out to one another and connect. Now, pandemics disruption is accelerating the shift of more and more of our time, our priorities, our dollars from offline to online to hybrid, and even online only ways of living. We need to find new ways to collaborate, new approaches to engage customers, new modes for education and much more. And what is going to fill the needs created by this acceleration from offline, online? New applications. And it's this need, this demand for all these new applications that represents a great opportunity for the Docker community of developers. The world needs us, needs you developers now more than ever. So let's seize this moment. Let us in our teams, go build share and run great new applications. Thank you for joining today. And let's have a great DockerCon. >> Okay, welcome back to the DockerCon studio headquarters in your hosts, Jenny Burcio and myself John Furrier. u@farrier on Twitter. If you want to tweet me anything @DockerCon as well, share what you're thinking. Great keynote there from Scott CEO. Jenny, demo DockerCon jobs, some highlights there from Scott. Yeah, I love the intro. It's okay I'm about to do the keynote. The little green room comes on, makes it human. We're all trying to survive-- >> Let me answer the reality of what we are all doing with right now. I had to ask my kids to leave though or they would crash the whole stream but yes, we have a great community, a large community gather gathered here today, and we do want to take the opportunity for those that are looking for jobs, are hiring, to share with the hashtag DockerCon jobs. In addition, we want to support direct health care workers, and Bret Fisher and the captains will be running a all day charity stream on the captain's channel. Go there and you'll get the link to donate to directrelief.org which is a California based nonprofit, delivering and aid and supporting health care workers globally response to the COVID-19 crisis. >> Okay, if you jumping into the stream, I'm John Farrie with Jenny Webby, your hosts all day today throughout DockerCon. It's a packed house of great content. You have a main stream, theCUBE which is the mainstream that we'll be promoting a lot of cube interviews. But check out the 40 plus sessions underneath in the interactive calendar on dockercon.com site. Check it out, they're going to be live on a clock. So if you want to participate in real time in the chat, jump into your session on the track of your choice and participate with the folks in there chatting. If you miss it, it's going to go right on demand right after sort of all content will be immediately be available. So make sure you check it out. Docker selfie is a hashtag. Take a selfie, share it. Docker hashtag Docker jobs. If you're looking for a job or have openings, please share with the community and of course give us feedback on what you can do. We got James Governor, the keynote coming up next. He's with Red monk. Not afraid to share his opinion on open source on what companies should be doing, and also the evolution of this Cambrin explosion of apps that are going to be coming as we come out of this post pandemic world. A lot of people are thinking about this, the crisis and following through. So stay with us for more and more coverage. Jenny, favorite sessions on your mind for people to pay attention to that they should (murmurs)? >> I just want to address a few things that continue to come up in the chat sessions, especially breakout sessions after they play live and the speakers in chat with you, those go on demand, they are recorded, you will be able to access them. Also, if the screen is too small, there is the button to expand full screen, and different quality levels for the video that you can choose on your end. All the breakout sessions also have closed captioning, so please if you would like to read along, turn that on so you can, stay with the sessions. We have some great sessions, kicking off right at 10:00 a.m, getting started with Docker. We have a full track really in the how to enhance on that you should check out devs in action, hear what other people are doing and then of course our sponsors are delivering great content to you all day long. >> Tons of content. It's all available. They'll always be up always on at large scale. Thanks for watching. Now we got James Governor, the keynote. He's with Red Monk, the analyst firm and has been tracking open source for many generations. He's been doing amazing work. Watch his great keynote. I'm going to be interviewing him live right after. So stay with us and enjoy the rest of the day. We'll see you back shortly. (upbeat music) >> Hi, I'm James Governor, one of the co-founders of a company called RedMonk. We're an industry research firm focusing on developer led technology adoption. So that's I guess why Docker invited me to DockerCon 2020 to talk about some trends that we're seeing in the world of work and software development. So Monk Chips, that's who I am. I spent a lot of time on Twitter. It's a great research tool. It's a great way to find out what's going on with keep track of, as I say, there's people that we value so highly software developers, engineers and practitioners. So when I started talking to Docker about this event and it was pre Rhona, should we say, the idea of a crowd wasn't a scary thing, but today you see something like this, it makes you feel uncomfortable. This is not a place that I want to be. I'm pretty sure it's a place you don't want to be. And you know, to that end, I think it's interesting quote by Ellen Powell, she says, "Work from home is now just work" And we're going to see more and more of that. Organizations aren't feeling the same way they did about work before. Who all these people? Who is my cLancaern? So GitHub says has 50 million developers right on its network. Now, one of the things I think is most interesting, it's not that it has 50 million developers. Perhaps that's a proxy for number of developers worldwide. But quite frankly, a lot of those accounts, there's all kinds of people there. They're just Selena's. There are data engineers, there are data scientists, there are product managers, there were tech marketers. It's a big, big community and it goes way beyond just software developers itself. Frankly for me, I'd probably be saying there's more like 20 to 25 million developers worldwide, but GitHub knows a lot about the world of code. So what else do they know? One of the things they know is that world of code software and opensource, is becoming increasingly global. I get so excited about this stuff. The idea that there are these different software communities around the planet where we're seeing massive expansions in terms of things like open source. Great example is Nigeria. So Nigeria more than 200 million people, right? The energy there in terms of events, in terms of learning, in terms of teaching, in terms of the desire to code, the desire to launch businesses, desire to be part of a global software community is just so exciting. And you know, these, this sort of energy is not just in Nigeria, it's in other countries in Africa, it's happening in Egypt. It's happening around the world. This energy is something that's super interesting to me. We need to think about that. We've got global that we need to solve. And software is going to be a big part of that. At the moment, we can talk about other countries, but what about frankly the gender gap, the gender issue that, you know, from 1984 onwards, the number of women taking computer science degrees began to, not track but to create in comparison to what men were doing. The tech industry is way too male focused, there are men that are dominant, it's not welcoming, we haven't found ways to have those pathways and frankly to drive inclusion. And the women I know in tech, have to deal with the massively disproportionate amount of stress and things like online networks. But talking about online networks and talking about a better way of living, I was really excited by get up satellite recently, was a fantastic demo by Alison McMillan and she did a demo of a code spaces. So code spaces is Microsoft online ID, new platform that they've built. And online IDs, we're never quite sure, you know, plenty of people still out there just using the max. But, visual studio code has been a big success. And so this idea of moving to one online IDE, it's been around that for awhile. What they did was just make really tight integration. So you're in your GitHub repo and just be able to create a development environment with effectively one click, getting rid of all of the act shaving, making it super easy. And what I loved was it the demo, what Ali's like, yeah cause this is great. One of my kids are having a nap, I can just start (murmurs) and I don't have to sort out all the rest of it. And to me that was amazing. It was like productivity as inclusion. I'm here was a senior director at GitHub. They're doing this amazing work and then making this clear statement about being a parent. And I think that was fantastic. Because that's what, to me, importantly just working from home, which has been so challenging for so many of us, began to open up new possibilities, and frankly exciting possibilities. So Alley's also got a podcast parent-driven development, which I think is super important. Because this is about men and women rule in this together show parenting is a team sport, same as software development. And the idea that we should be thinking about, how to be more productive, is super important to me. So I want to talk a bit about developer culture and how it led to social media. Because you know, your social media, we're in this ad bomb stage now. It's TikTok, it's like exercise, people doing incredible back flips and stuff like that. Doing a bunch of dancing. We've had the world of sharing cat gifts, Facebook, we sort of see social media is I think a phenomenon in its own right. Whereas the me, I think it's interesting because it's its progenitors, where did it come from? So here's (murmurs) So 1971, one of the features in the emergency management information system, that he built, which it's topical, it was for medical tracking medical information as well, medical emergencies, included a bulletin board system. So that it could keep track of what people were doing on a team and make sure that they were collaborating effectively, boom! That was the start of something big, obviously. Another day I think is worth looking at 1983, Sorania Pullman, spanning tree protocol. So at DEC, they were very good at distributed systems. And the idea was that you can have a distributed system and so much of the internet working that we do today was based on radius work. And then it showed that basically, you could span out a huge network so that everyone could collaborate. That is incredibly exciting in terms of the trends, that I'm talking about. So then let's look at 1988, you've got IRC. IRC what developer has not used IRC, right. Well, I guess maybe some of the other ones might not have. But I don't know if we're post IRC yet, but (murmurs) at a finished university, really nailed it with IRC as a platform that people could communicate effectively with. And then we go into like 1991. So we've had IRC, we've had finished universities, doing a lot of really fantastic work about collaboration. And I don't think it was necessarily an accident that this is where the line is twofold, announced Linux. So Linux was a wonderfully packaged, idea in terms of we're going to take this Unix thing. And when I say package, what a package was the idea that we could collaborate on software. So, it may have just been the work of one person, but clearly what made it important, made it interesting, was finding a social networking pattern, for software development so that everybody could work on something at scale. That was really, I think, fundamental and foundational. Now I think it's important, We're going to talk about Linus, to talk about some things that are not good about software culture, not good about open source culture, not good about hacker culture. And that's where I'm going to talk about code of conduct. We have not been welcoming to new people. We got the acronyms, JFTI, We call people news, that's super unhelpful. We've got to find ways to be more welcoming and more self-sustaining in our communities, because otherwise communities will fail. And I'd like to thank everyone that has a code of conduct and has encouraged others to have codes of conduct. We need to have codes of conduct that are enforced to ensure that we have better diversity at our events. And that's what women, underrepresented minorities, all different kinds of people need to be well looked off to and be in safe and inclusive spaces. And that's the online events. But of course it's also for all of our activities offline. So Linus, as I say, I'm not the most charming of characters at all time, but he has done some amazing technology. So we got to like 2005 the creation of GIT. Not necessarily the distributed version control system that would win. But there was some interesting principles there, and they'd come out of the work that he had done in terms of trying to build and sustain the Linux code base. So it was very much based on experience. He had an itch that he needed to scratch and there was a community that was this building, this thing. So what was going to be the option, came up with Git foundational to another huge wave of social change, frankly get to logical awesome. April 20 April, 2008 GitHub, right? GiHub comes up, they've looked at Git, they've packaged it up, they found a way to make it consumable so the teams could use it and really begin to take advantage of the power of that distributed version control model. Now, ironically enough, of course they centralized the service in doing so. So we have a single point of failure on GitHub. But on the other hand, the notion of the poll request, the primitives that they established and made usable by people, that changed everything in terms of software development. I think another one that I'd really like to look at is Slack. So Slack is a huge success used by all different kinds of businesses. But it began specifically as a pivot from a company called Glitch. It was a game company and they still wanted, a tool internally that was better than IRC. So they built out something that later became Slack. So Slack 2014, is established as a company and basically it was this Slack fit software engineering. The focus on automation, the conversational aspects, the asynchronous aspects. It really pulled things together in a way that was interesting to software developers. And I think we've seen this pattern in the world, frankly, of the last few years. Software developers are influences. So Slack first used by the engineering teams, later used by everybody. And arguably you could say the same thing actually happened with Apple. Apple was mainstreamed by developers adopting that platform. Get to 2013, boom again, Solomon Hikes, Docker, right? So Docker was, I mean containers were not new, they were just super hard to use. People found it difficult technology, it was Easter Terek. It wasn't something that they could fully understand. Solomon did an incredible job of understanding how containers could fit into modern developer workflows. So if we think about immutable images, if we think about the ability to have everything required in the package where you are, it really tied into what people were trying to do with CICD, tied into microservices. And certainly the notion of sort of display usability Docker nailed that, and I guess from this conference, at least the rest is history. So I want to talk a little bit about, scratching the itch. And particularly what has become, I call it the developer authentic. So let's go into dark mode now. I've talked about developers laying out these foundations and frameworks that, the mainstream, frankly now my son, he's 14, he (murmurs) at me if I don't have dark mode on in an application. And it's this notion that developers, they have an aesthetic, it does get adopted I mean it's quite often jokey. One of the things we've seen in the really successful platforms like GitHub, Docker, NPM, let's look at GitHub. Let's look at over that Playfulness. I think was really interesting. And that changes the world of work, right? So we've got the world of work which can be buttoned up, which can be somewhat tight. I think both of those companies were really influential, in thinking that software development, which is a profession, it's also something that can and is fun. And I think about how can we make it more fun? How can we develop better applications together? Takes me to, if we think about Docker talking about build, share and run, for me the key word is share, because development has to be a team sport. It needs to be sharing. It needs to be kind and it needs to bring together people to do more effective work. Because that's what it's all about, doing effective work. If you think about zoom, it's a proxy for collaboration in terms of its value. So we've got all of these airlines and frankly, add up that their share that add up their total value. It's currently less than Zoom. So video conferencing has become so much of how we live now on a consumer basis. But certainly from a business to business perspective. I want to talk about how we live now. I want to think about like, what will come out all of this traumatic and it is incredibly traumatic time? I'd like to say I'm very privileged. I can work from home. So thank you to all the frontline workers that are out there that they're not in that position. But overall what I'm really thinking about, there's some things that will come out of this that will benefit us as a culture. Looking at cities like Paris, Milan, London, New York, putting a new cycling infrastructure, so that people can social distance and travel outside because they don't feel comfortable on public transport. I think sort of amazing widening pavements or we can't do that. All these cities have done it literally overnight. This sort of changes is exciting. And what does come off that like, oh there are some positive aspects of the current issues that we face. So I've got a conference or I've got a community that may and some of those, I've been working on. So Katie from HashiCorp and Carla from container solutions basically about, look, what will the world look like in developer relations? Can we have developer relations without the air miles? 'Cause developer advocates, they do too much travel ends up, you know, burning them out, develop relations. People don't like to say no. They may have bosses that say, you know, I was like, Oh that corporates went great. Now we're going to roll it out worldwide to 47 cities. That's stuff is terrible. It's terrible from a personal perspective, it's really terrible from an environmental perspective. We need to travel less. Virtual events are crushing it. Microsoft just at build, right? Normally that'd be just over 10,000 people, they had 245,000 plus registrations. 40,000 of them in the last day, right? Red Hat summit, 80,000 people, IBM think 90,000 people, GitHub Crushed it as well. Like this is a more inclusive way people can dip in. They can be from all around the world. I mentioned Nigeria and how fantastic it is. Very often Nigerian developers and advocates find it hard to get visas. Why should they be shut out of events? Events are going to start to become remote first because frankly, look at it, if you're turning in those kinds of numbers, and Microsoft was already doing great online events, but they absolutely nailed it. They're going to have to ask some serious questions about why everybody should get back on a plane again. So if you're going to do remote, you've got to be intentional about it. It's one thing I've learned some exciting about GitLab. GitLab's culture is amazing. Everything is documented, everything is public, everything is transparent. Think that really clear and if you look at their principles, everything, you can't have implicit collaboration models. Everything needs to be documented and explicit, so that anyone can work anywhere and they can still be part of the team. Remote first is where we're at now, Coinbase, Shopify, even Barkley says the not going to go back to having everybody in offices in the way they used to. This is a fundamental shift. And I think it's got significant implications for all industries, but definitely for software development. Here's the thing, the last 20 years were about distributed computing, microservices, the cloud, we've got pretty good at that. The next 20 years will be about distributed work. We can't have everybody living in San Francisco and London and Berlin. The talent is distributed, the talent is elsewhere. So how are we going to build tools? Who is going to scratch that itch to build tools to make them more effective? Who's building the next generation of apps, you are, thanks.
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It's the queue with digital coverage Maybe the internet gods be with us today Jenny, Bret, thank you for-- Welcome to the Docker community. but this is special to you guys. of the iceberg and so thrilled to be able or the questions you have. find the session that you want. to help you get the most out of your So the folks who were familiar with that and at the end of this keynote, Awesome and the content attention to the keynotes. and click on the session you want. in the same physical place. And I got to say props to your rig. the sponsor pages and you go, So a lot of the theme here is the impact and interviews in the program today Yeah and the first responders And the nice thing is is Docker of the day we'll see you soon. got to go, thanks bud. of the Docker Community from the Docker command line to the clouds So I'm going to build with Docker compose And so, to allow us to So all the commands that I'm going to run, While the app is deploying to Azure, to get the list with the containers the capability to scan applications Yeah, I love the intro. and Bret Fisher and the captains of apps that are going to be coming in the how to enhance on the rest of the day. in terms of the desire to code,
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Sanjay Poonen, VMware | RSAC USA 2020
>>Fly from San Francisco. It's the cube covering RSA conference, 2020 San Francisco brought to you by Silicon angle media. >>Hi everyone. Welcome back to the cubes coverage here at in San Francisco, the Moscone center for RSA conference 2020 I'm job for your host. We are the very special guests, the COO of VMware, Sanjay Poonen, cube alumni. When you talk about security, talk about the modern enterprise as it transforms new use cases, new problems emerge. New opportunities exist here to break it down. Sanjay, welcome back. Thank you John. Always a pleasure to be on your show and I think it's my first time at RSA. We've talked a number of times, but nice to see you here. Well, it's a security guard. Well, this is really why I wanted you to talk, talk to you because operations is become now the big conversation around security. So you know, security was once part of it. It comes out and part of the board conversation, but when you look at security, all the conversations that we're seeing that are the most important conversations are almost a business model conversation. >>Almost like if you're the CEO of the company, you've got HR people, HR, organizational behavior, collaboration, technology, stack compliance and risk management. So the threat of cyber has to cut across now multiple operational functions of the business. It's no longer one thing, it's everything. So this is really kind of makes it the pressure of the business owners to be mindful of a bigger picture. And the attack velocity is happening so much faster, more volume of attacks, milliseconds and nanosecond attacks. So this is a huge, huge problem. I need you to break it down for me. >> Good. But then wonderful intro. No, I would say you're absolutely right. First off, security is a boardroom topic. Uh, audit committees are asking, you know, the CIO so often, you know, reports a report directly, sometimes, often not even to the CIO, to the head of legal or finance and often to the audit. >>So it's a boardroom topic then. You're right, every department right now cares about security because they've got both threat and security of nation state, all malicious, organized crime trying to come at them. But they've also got physical security mind. I mean, listen, growing a virus is a serious threat to our physical security. And we're really concerned about employees and the idea of a cyber security and physical security. We've put at VMware, cybersecurity and, and um, um, physical security. One guy, the CIO. So he actually runs vote. So I think you're absolutely right and if you're a head of HR, you care about your employees. If you're care ahead of communications, you care about your reputation and marketing the same way. If you're a finance, you care about your accounting systems and having all of the it systems that are. So we certainly think that holistic approach does, deserves a different approach to security, which is it can't be silo, silo, silo. >>It has to be intrinsic. And I've talked on your show about why intrinsic and how differentiated that intrinsic security, what I talked about this morning in my keynote. >> Well, and then again, the connect the dots there. It's not just security, it's the applications that are being built on mobile. For instance, I've got a mobile app. I have milliseconds, serious bond to whether something's yes or no. That's the app on mobile. But still the security threat is still over here and I've got the app over here. This is now the reality. And again, AirWatch was a big acquisition that you did. I also had some security. Carbon black was a $2 billion acquisition that VMware made. That's a security practice. How's it all coming together? Can you think of any questions? Blame the VMware because it's not just security, it's what's around it. >> Yeah. I think we began to see over the course of the last several years that there were certain control points and security that could help, you know, bring order to this chaos of 5,000 security vendors. >>They're all legitimate. They're all here at the show. They're good vendors. But you cannot, if you are trying to say healthy, go to a doctor and expect the doctor to tell you, eat 5,000 tablets and sailed. He just is not sustainable. It has to be baked into your diet. You eat your proteins, your vegetables, your fruit, your drink, your water. The same way we believe security needs to become intrinsically deeper parts, the platform. So what were the key platforms and control points? We decided to focus on the network, the endpoint, and you could think of endpoint as to both client and workload identity, cloud analytics. You take a few of those and network. We've been laboring the last seven years to build a definitive networking company and now a networking security company where we can do everything from data center networking, Dell firewalls to load balancing to SDN in this NSX platform. >>You remember where you bought an nice syrup. The industry woke up like what's VM ever doing in networking? We've now built on that 13,000 customers really good growing revenue business in networking and and now doing that working security. That space is fragmented across Cisco, Palo Alto, FIU, NetScaler, checkpoint Riverbed, VMware cleans that up. You get to the end point side. We saw the same thing. You know you had an endpoint management now workspace one the sequel of what AirWatch was, but endpoint security again, fragmented. You had Symantec McAfee, now CrowdStrike, tenable Qualis, you know, I mean just so many fragmented IOM. We felt like we could come in now and clean that up too, so I have to worry about to do >> well basically explaining that, but I want to get now to the next conversation point that I'm interested in operational impact because when you have all these things to operationalize, you saw that with dev ops and cloud now hybrid, you got to operationalize this stuff. >>You guys have been in the operations side of the business for our VMware. That's what you're known for and the developers and now on the horizon I gotta operationalize all the security. What do I do? I'm the CSO. I think it's really important that in understanding operations of the infrastructure, we have that control point called vSphere and we're now going to take carbon black and make it agentless on the silverside workloads, which has never been done before. That's operationalizing it at the infrastructure level. At the end point we're going to unify carbon black and workspace one into a unified agent, never been done before. That's operationalizing it on the client side. And then on the container and the dev ops site, you're going to start bringing security into the container world. We actually happened in our grade point of view in containers. You've seen us do stuff with Tansu and Kubernetes and pivotal. >>Bringing that together and data security is a very logical thing that we will add there. So we have a very good view of where the infrastructure and operations parts that we know well, a vSphere, NSX workspace one containers with 10 Xu, we're going to bring security to all of them and then bake it more and more in so it's not feeling like it's a point tool. The same platform, carbon black will be able to handle the security of all of those use cases. One platform, several use cases. Are you happy with the carbon black acquisition? Listen, you know, you stay humble and hungry. Uh, John for a fundamental reason, I've been involved with number of acquisitions from my SAP VMware days, billion dollar plus. We've done talking to us. The Harvard business review had an article several years ago, which Carney called acquisitions and majority of them fail and they feel not because of process of product they feel because good people leave. >>One of the things that we have as a recipe does acquisition. We applied that to AirWatch, we apply the deny Sera. There is usually some brain trust. You remember in the days of nice area, it was my team Cosato and the case of AirWatch. It was John Marshall and that team. We want to preserve that team to help incubate this and then what breve EV brings a scale, so I'm delighted about Patrick earlier. I want to have him on your show next time because he's now the head of our security business unit. He's culturally a fit for the mr. humble, hungry. He wants to see just, we were billion dollar business now with security across networking endpoint and then he wants to take just he's piece of it, right? The common black piece of it, make it a billion dollar business while the overall security business goes from three to five. >>And I think we're going to count them for many years to come to really be a key part of VMware's fabric, a great leader. So we're successful. If he's successful, what's my job then? He reports to me is to get all the obstacles out of the way. Get every one of my core reps to sell carbon black. Every one of the partners like Dell to sell carbon black. So one of the deals we did within a month is Dell has now announced that their preferred solution on at Dell laptops, this carbon bike, they will work in the past with silence and crowd CrowdStrike. Now it's common black every day laptop now as a default option. That's called blank. So as we do these, John, the way we roll is one on here to basically come in and occupy that acquisition, get the obstacles out of the way, and that let Patrick scaled us the same way. >>Martine Casado or jumbo. So we have a playbook. We're gonna apply that playbook. Stay humble and hungry. And you ask me that question every year. How are we doing a carbon black? I will be saying, I love you putting a check on you. It will be checking in when we've done an AirWatch. What do you think? Pretty good. Very good. I think good. Stayed line to the radar. Kept growing. It's top right. Known every magic quadrant. That business is significant. Bigger than the 100 million while nice here. How do we do a nice hero? NSX? It's evolved quite a bit. It's evolved. So this is back to the point. VMware makes bets. So unlike other acquisitions where they're big numbers, still big numbers, billions or billions, but they're bets. AirWatch was a good bet. Turned out okay. That the betting, you're being conservative today anyway. That's it. You're making now. >>How would you classify those bets? What are the big bets that you're making right now? Listen, >> I think there's, um, a handful of them. I like to think of things as no more than three to five. We're making a big bet. A multi-cloud. Okay. The world is going to be private, public edge. You and us have talked a lot about VMware. AWS expanded now to Azure and others. We've a big future that private cloud, public cloud edge number two, we're making a big bet on AB motorization with the container level 10 zoos. I think number three, we're making a big bet in virtual cloud networking cause we think longterm there's going to be only two networking companies in matter, VMware and Cisco. Number four, we're making a big bet in the digital workspace and build on what we've done with AirWatch and other technologies. Number five, and make it a big bet security. >>So these five we think of what can take the company from 10 to 20 billion. So we, you know, uh, we, we've talked about the $10 billion Mark. Um, and the next big milestone for the company is a 20 billion ball Mark. And you have to ask yourself, can you see this company with these five bets going from where they are about a 10 billion revenue company to 20. Boom. We hope again, >> Dave, a lot that's doing a braking and now he might've already shipped the piece this morning on multi-cloud. Um, he and I were commenting that, well, I said it's the third wave of cloud computing, public cloud, hybrid multi-cloud and hybrids, the first step towards multi-cloud. Everyone kind of knows that. Um, but I want to ask you, because I told Dave and we kind of talked about this is a multi-decade growth opportunity, wealth creation, innovation, growth, new opportunity multicloud for the generation. >>Take the, this industry the next level. How do you see that multicloud wave? Do you agree on the multigenerational and if so, what specifically do you see that unfolding into this? And I'm deeply inspired by what Andy Jassy, Satya Nadella, you know, the past leading up to Thomas Korea and these folks are creating big cloud businesses. Amazon's the biggest, uh, in the iOS pass world. Azure is second, Google is third, and just market shares. These folks collectively are growing, growing really well. In some senses, VM-ware gets to feed off that ecosystem in the public cloud. So we are firm believers in what you're described. Hybrid cloud is the pot to the multicloud. We coined that term hybrid thought. In fact, the first incantation of eco there was called via cloud hybrid service. So we coined the term hybrid cloud, but the world is not multi-cloud. The the, the key though is that I don't think you're gonna walk away from those three clouds I mentioned have deep pockets. >>Then none of them are going away and they're going to compete hard with each other. The market shares may stay the same. Our odd goal is to be a Switzerland player that can help our customers take VM or workloads, optimize them in the private cloud first. Okay? When a bank of America says on their earnings caller, Brian Warren and said, I can run a private cloud better than a public cloud and I can save 2 billion doing that, okay? It turns off any of the banks are actually running on VMware. That's their goal. But there are other companies like Freddie Mac, we're going all in with Amazon. We want to ride the best of both worlds. If you're a private cloud, we're going to make you the most efficient private cloud, VMware software, well public cloud, and going to Amazon like a Freddie Mac will help you ride your apps into that through VMware. >>So sometimes history can be a predictor of future behavior. And just to kind of rewind the computer industry clock, if you looked at mainframe mini-computers, inter networking, internet proprietary network operating systems dominated it, but you saw the shift and it was driven by choice for customers, multiple vendors, interoperability. So to me, I think cloud multicloud is going to come down to the best choice for the workload and then the environment of the business. And that's going to be a spectrum. But the key in that is multi-vendor, multi, a friend choice, multi-vendor, interoperability. This is going to be the next equation in the modern error. It's not gonna look the same as mainframe mini's networking, but it'll create the next Cisco, the create the next new brand that may or may not be out there yet that might be competing with you or you might be that next brand. >>So interoperability, multi-vendor choice has been a theme in open systems for a long time. Your reactions, I think it's absolutely right, John, you're onto something there. Listen, the multicloud world is almost a replay of the multi hardware system world. 20 years ago, if you asked who was a multi hardware player before, it was Dell, HP at the time, IBM, now, Lenovo, EMC, NetApp, so and so forth and Silva storage, networking. The multicloud world today is Amazon, Azure, Google. If you go to China, Alibaba, so on and so forth. A Motiva somebody has to be a Switzerland player that can serve the old hardware economy and the new hardware economy, which is the, which is the cloud and then of course, don't forget the device economy of Apple, Google, Microsoft, there too. I think that if you have some fundamental first principles, you expressed one of them. >>Listen where open source exists, embrace it. That's why we're going big on Kubernetes. If there are multiple clouds, embrace it. Do what's right for the customer, abstract away. That's what virtualization is. Managed common infrastructure across Ahmed, which is what our management principles are, secure things. At the point of every device and every workload. So those are the principles. Now the engineering of it changes. The way in which we're doing virtualization today in 2020 is slightly different from when Diane started the company and around the year 2020 years ago. But the principals are saying, we're just not working just with the hardware vendors working toward the cloud vendors. So using choices where it's at, the choice is what they want. Absolutely, absolutely. And you're right. It's choice because it was the big workloads. We see, for example, Amazon having a headstart in the public cloud markets, but there's some use cases where Azure is applicable. >>Some use his word, Google's applicable, and to us, if the entire world was only one hardware player or only one cloud player, only one device player, you don't need VMware. We thrive in heterogeneity. It's awesome. I love that word. No heterogeneity provides not 3000 vendors. There's almost three, three of every kind, three silver vendors, three storage vendors, three networking vendors, three cloud vendors, three device vendors. We was the middle of all of it. And yeah, there may be other companies who tried to do that too. If they are, we should learn from them, do it better than them. And competition even to us is a good thing. All right. My final question for you is in the, yeah, the Dell technologies family of which VMware is a part of, although big part of it, the crown jewel as we've been calling them the cube, they announced RSA is being sold to a private equity company. >>What's the general reaction amongst VMware folks and the, and the Dell technology family? Good move, no impact. What we support Dell and you know, all the moves that they've made. Um, and from our perspective, you know, if we're not owning it, we're going to partner it. So I see no overlap with RSA. We partner with them. They've got three core pillars, secure ID, net witness and Archer. We partnered with them very well. We have no aspirations to get into those aspects of governance. Risk and compliance or security has been, so it's a partner. So whoever's running it, Rohit runs on very well. He also owns the events conference. We have a great relationship and then we'll keep doing that. Well, we are focused in the areas I described, network, endpoint security. And I think what Michael has done brilliantly through the course of the last few years is set up a hardware and systems company in Dell and allow the software company called Vima to continue to operate. >>And I think, you know, the movement of some of these assets between the companies like pivotal to us and so on and so forth, cleans it up so that now you've got both these companies doing well. Dell has gone public, we Hammer's gone public and he has said on the record, what's good for Dell is good, what's good for VMware and vice versa and good for the customer. And I think the key is there's no visibility on what cloud native looks like. Hybrid, public, multi, multi, not so much. But you get almost, it's an easy bridge to get across and get there. AI, cyber are all big clear trends. They're waves. Sasha. Great. Thank you. Thanks for coming on. Um, your thoughts on the security show here. Uh, what's your, what's your take to, uh, definitive security shows? I hope it stays that way. Even with the change of where RSA is. >>Ownership goes is this conference in black hat and we play in both, uh, Amazon's conference. I was totally starting to, uh, reinforce, reinforce cloud security will show up there too. Uh, but we, we think, listen, there's what, 30,000 people here. So it's a force. It's a little bit like VMworld. We will play here. We'll play a big, we've got, you know, it just so happens because the acquisition happened before we told them, but we have two big presences here. We were at carbon black, um, and it's an important business for us. And I said, like I said, we have $1 billion business and security today by 30,000 customers using us in a security network, endpoints cloud. I want to take that to be a multi, multiple times that size. And I think there's a pot to do that because it's an adjacent us and security. So we have our own kind of selfish motives here in terms of getting more Mindshare and security. >>We did a keynote this morning, which was well received with Southwest airlines. She did a great job. Carrie Miller, she was a fantastic speaker and it was our way of showing in 20 minutes, not just to our point of view, because you don't want to be self serving a practitioner's point of view. And that's what's really important. Well finally on a personal note, um, you know, I always use the term tech athlete, which I think you are one, you really work hard and smart, but I got to get your thoughts. But then I saw you're not on Twitter. I'm on. When IBM announced a new CEO, Arvin, um, fishnet Indian American, another CEO, this is a pattern. We're starting to see Indian American CEOs running cup American companies because this is the leadership and it's really a great thing in my mind, I think is one of the most successful stories of meritocracy of all time. >>You're quick. I'm a big fan of oven, big fan of Shantanu, Sundar Pichai, something that Ellen, many of them are close friends of mine. Uh, many of them have grown up in Southern India. We're a different ages. Some of them are older than me and in many cases, you know, we were falling behind other great players like Vino Cosla who came even 10 to 15 years prior. And you know, it's hard for an immigrant in this country. You know, um, when I first got here and I came as an immigrant to Dartmouth college, there may have been five or 10 Brown skin people in the town of Hanover, New Hampshire. I don't know if you've been to New Hampshire. I've been there, there's not many at that time. And then the late 1980s, now of course, there's much more, uh, so, you know, uh, we stay humble and hungry. >>There's a part of our culture in India that's really valued education and hard work and people like Arvin and some of these other people are products. I look up to them, the things I learned from them. And um, you know, it's true of India. It's a really good thing to see these people be successful at name brand American companies, whether it's IBM or Microsoft or Google or Adobe or MasterCard. So we're, we're, I'm in that fan club and there's a lot I learned from that. I just love being around people who love entrepreneurship, love innovation, love technology, and work hard. So congratulations. Thank you so much for your success. Great to see you again soon as you put in the COO of VM-ware here on the ground floor here at RSA conference at Moscone, sharing his insight into the security practice that is now carbon black and VMware. All the good things that are going on there. Thanks for watching.
SUMMARY :
RSA conference, 2020 San Francisco brought to you by Silicon We've talked a number of times, but nice to see you here. So the threat of cyber has to cut across now multiple the CIO so often, you know, reports a report directly, sometimes, employees and the idea of a cyber security and physical security. It has to be intrinsic. And again, AirWatch was a big acquisition that you did. that there were certain control points and security that could help, you know, the endpoint, and you could think of endpoint as to both client and workload identity, We saw the same thing. conversation point that I'm interested in operational impact because when you have all these things to operationalize, You guys have been in the operations side of the business for our VMware. Listen, you know, you stay humble and hungry. One of the things that we have as a recipe does acquisition. So one of the deals we did within a month is So this is back to the point. I like to think of things as no more than three to five. So we, you know, uh, we, we've talked about the $10 billion Mark. Dave, a lot that's doing a braking and now he might've already shipped the piece this morning on Hybrid cloud is the pot to the multicloud. and going to Amazon like a Freddie Mac will help you ride your apps into that through VMware. I think cloud multicloud is going to come down to the best choice for the workload serve the old hardware economy and the new hardware economy, which is the, which is the cloud and then of We see, for example, Amazon having a headstart in the public cloud markets, but there's some use cases where Azure although big part of it, the crown jewel as we've been calling them the cube, they announced RSA is being What we support Dell and you know, all the moves that they've made. And I think, you know, the movement of some of these assets between the companies like pivotal to us and so on and so forth, And I think there's a pot to do that because it's an adjacent us and note, um, you know, I always use the term tech athlete, which I think you are one, And you know, Great to see you again soon as you put in the COO
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John Matchette, Accenture | Accenture Executive Summit at AWS re:Invent 2019
>>live from Las Vegas. It's the two covering AWS executive Something >>brought to you by Accenture >>everyone to the ex Center Executive Summit here in AWS. Reinvent I'm your host, Rebecca Knight. I'm joined by John. Match it. He is the managing director. Applied Intelligence, North America Attic Center Thank you so much for coming on the Q. So we're gonna have a fun conversation about a I today. We tend to think of a I as this futuristic Star Trek Jetsons kind of thing. But in fact, a i a. I is happening here and now >>it's all around us. I think it's intricate zoologist, sort of blood into the fabric girl of our lives without really even knowing about, I mean, just to get here, Let me lives took a new burst. There's a I in the route navigation. We may have listened to Spotify, and there's a I and the recommendation engine. And if you want to check the weather with Alexa, there's a lot of agents in the natural language processing, and none of that was really impossible 10 years ago. So without even trying, just wake up and I sort of like in your system in your blood. >>So as consumers, we deal with a I every day. But it's all but businesses are also using a I, and it's already having an impact. >>I think >>what is absolutely true it and really interesting is that information is just the new basis of competition. Like like you know, companies used to compete with physical objects and look better cars and blenders and stereos and, you know, thermometers. But today, you know, they're all like on a device, and so information is how they compete. And what's interesting to me about that for our clients is that if you have a good idea, you can probably do it. And so you're limited, really by your own imagination on. So I just as an example of like how things are playing out a lover classroom, the farmer space to make better drugs, and every every form of company I know of is using some sort of machine learning a I to create better pharmaceuticals, the big ones, but also the new entrance. One of the companies that we followed numerator really issued company. What they've been able to do is like in just just a massive amount of data like all day, like good data, bad bias on buying >>its ingesting, this kind of data the data is about. >>It's about like drug efficacy, human health, the human genome like like like doctors visits like all this diverse information. And historically, if you put all that data together just to have a way to actually examine it, there's no way that was too much. Humans can't deal with it, but but But machine learning can. And so what? We just all this date up and we let the robots decided sort of less meaningful. And what's happened is you can now deal with instead, just a very fraction that data, but all of it. And the result, like in pharmaceuticals. Is it wearable? Come with new HIV drugs in six months? It used to be years and millions of dollars, tens of millions of dollars. But now it's, you know, it's months, and so it's really changing the way humans live. And certainly the associated industries. They're producing the drugs. >>So it's as you said, I was already being used to reimagine medicine. So many of the high tech jobs openings today are not necessarily in technology there in pharmaceuticals and automotive's. And these and these involved artificial intelligence, their skills in artificial intelligence. What can you tell us about how a eyes having an impact? And that's what I think. >>This is a really good question. What is interesting is that industry she wouldn't think, or digital companies are now actually digital competitors. I'll give you two examples. One is a lot of clients make liquefied natural gas. Now that that is a mucky business. It's full of science, like geology and chemistry and chemical engineering, and they work with these like small refineries. But the questions like, how we gonna get better if you make you know Ellen G. And so what they do is they use a I, and the way they do that is likely have these small refineries. Each piece of equipment has a sensor on it, so there may be 5000 sensors, and each sensor has three or four like bots looking at it, and one might be looking at vibration heat and and what they're doing is they're making predictions. Millions of predictions every every day about you know whether quality is good. The machine's about to have a problem that safety is jeopardise something like that. And so So you've gone from a place where, you know, the best competitors were chemists to the best competitors are actually using machine learning to make the plants work better. You know, another entry. We see this really was brewing. You know, you don't think no one would think brewing is like a digital business like his beer? The Egyptians may be right, like so everyone knows how to do it. So But think about if you make beer like how you're gonna get better and again do what you do is you begin to touch customers more effectively with better digital marketing, you know? Hey, I tow target to understand who your best customers are, how to make offers to them, had a price head of both new product introduction, and even had a formulate new brands of beer that might appeal to different segments of society. So brewing, like they're all about, like ml in the eye. And they really are, like a digital competitive these days, which I think it's interesting, like no one would have thought about that, you know, is they were consuming beer on a Friday with their friends >>and craft brewing is so hot right now. I mean, it is one of those things. As you said, it is attracting new, different kinds of segments of customers. >>Right? And so the questions like if you are a craft brewer like, how do you go find the people that that you want? So what we're doing is we're way have new digital ways to go touch them very personalized offer like, if you like running, you know we can We can give you an offer like fun run followed by a brew. But we know who you are and what you like your friends like to do to get very specific A CZ we like examined the segments of society to do very personal marketing. It's actually fun, like, you know, it gives you things to go Dio we did one event where he looked at cos we we had a a beer tasting with barbecue teach you no instruction. So if you wanna learn how to cook barbecue and also do a beer tasting can get 20 people together and you have a social experience and you you buy more the product. But what's interesting is like, Well, how do you find those people? How do you reach them? How do you identify these of the right folks? That'll actually participate? And that's where a I comes into play. >>So this is fascinating, and you just you just described a number of different industries and companies beer, brewers, liquefied natural gas, pharmaceuticals that are using a I to transform themselves. What is your What do you recommend for the people out there watching and say, I want to do that? How could I get on >>board or what we advise Companies are clients to really get good at three things, and the first is just to do things differently. So you got to go into your core operations and figure out how you can extract more cash and more profit from your existing operations. And so that's like we talked about natural gas, right? Like you could produce it more profitably and effectively, but that's not enough. The next thing you do step to would be to actually grow your core business. Everyone wants to leave to the new right away, but but you're getting all your cash and your legacy businesses and so like like we saw in the brewing history. If you can find new customers, more profitable customers interact with them, create a better digital experience with them, then you'll grow both your top line in your bottom line. But for our from our perspective, the reason you do both of those things is cash. Then make investments into New Net new businesses on DSO. The last thing you do is to do different things, so find in adjacency and grow. And it's important to talk about the role of a I and that because that's the way you develop outcomes with speed, right? Like you're not gonna build a factory and we're gonna build a service or some sort of, you know, information centric offerings. And so what we like to do is talk about like the wise pivot from your old legacy businesses. We generate cash and you make selective investments in the new and how you regulate that is a really important question, because you're too fast and you start the Lexie businesses like to slow, and you're gonna be sort of left out of the new economy. So doing those three things correctly with the right sort of managing processes is what we advise our clients to focus on. >>So I see all of this from the business side. But do you because you're also a consumer? Do you ever see any sort of concerns about privacy and security in the sense of why does anyone need to know if I like to run or I like barbecue with my beer? I mean, how do you How do you sort of think about those things and and talk to clients about those issues >>too? Well, I think, you know, actually, for censure. Ah, large part of our focus is what we call just ethical a eye on. And so it's important to us to actually have offerings that we think that we're comfortable with that are legally comfortable, but also just societally are acceptable. And it's actually like there's a lot of focus in this area, right, how you do it. And there's actually a lot to learn. Like like what we see, for example, is there could be biased in the data which effects the actual algorithm. So a lot of times were the folks in the algorithm, you need to go back to the data and look at that. But it's something we spend a lot of time on. Its important us because we to our consumers and we care about our privacy. >>So when you talk about the wise pivot and the regulation, this is a This is a big question. There's a lot of bills on the table in Washington. It's certainly dominating our national conversation, how we think about regulating thes new emerging technologies that that present a lot of opportunities, but also a lot of risks. So how how are you, how you are you a tech center thinking about regulation and working with regulators on these issues >>way get involved with talking to the government. They seek independent counsel, so we participate when they're seeking guidance and we'll give our offer. So we're a voice at the table. But you know, what I would say is there's a lot of discussion about privacy and ask. But if you look at, like, at a national level, particularly government, I think there used to be more focused just on the parts that are incontrovertibly not problematic with privacy. So I gave you the example of working with liquefied natural gas. Okay, we need better, eh? I'd run our factories better. There's a lot of a I that goes into those kind of problems or supply chain planning. Like, how do I predict demand more effectively, or where should I put my plants? And A. I is the new way supply chain is done right? And so there's There's very few of the consumer centric problems I think, actually is. A society like 90% of the use cases are gonna be in areas where they don't actually influence for privacy and a lot of art. Our time is actually working on those kind of use cases just to make you know the operations of our organization's Maur more effective than more efficient. >>So we talked about the very beginning of this conversation about the companies that are disrupting old industries. Using a lot of these technologies, I mean, is this is a I A case where you need to be using this you need to be using >>you need to be using it. My view, my personal view is that there is going to be no basis of competition in the future, except for a digital. It just is going to be the case. And so all of our clients, you know, they're at some state of maturity and they're all asking the question like, How did I grow up? I don't get more profitable. Like certainly the street. Once more results on DSO if you want to move quickly in the new space, is you. You you you only have 11 choice. Really? And that that is to get really, really, really good at managing in harnessing digital technologies, inclusive of >>a I >>two to compete in a different way. And so I mean, we're seeing really interesting examples were like, you know, like, retailers are getting into health care, right? Like, you see this like you go into Wal Mart and they have our Walgreens. They have, like a doc in the box, right? So we're seeing. But lots of companies that are making physical things that then turn around and use the developing service and what they used to use their know how they take everything they know about, like like something you know about, like healthcare or how to like, you know, offer service is to customers and retail setting, but then they need to do something different. And now how do I get the data and the know how to then offer, like a new differentiated health service? And so to do that, you know, you have a lot. You have a lot of understanding about your customers, but you need to get all the data sources in place. You may need certain help desk. You know you need ways to aggregate it on, and so you probably need a new partnerships that don't have. You probably need toe manage skill sets that you don't have. You may need to get involved with open source communities. You may need to be involved with universities that where they do research, so you'll need a different kind of partnerships to move a speed then companies have probably used in the past. But when they put all those those eco systems together, onda new emphasis on the required skill sets, they can take their legacy knowledge that's probably physically oriented and then create a service that can create. They can monetize their experience with the new service. What what we find usually doesn't work is just a monetized data. If you have a lot of data, it's not usually worth that much. But if you take the data and you create a new service that people care about, then you can monetize your legacy information that that that's what a lot of our class they're trying to do, think they've very mature and now, like Where do you go? And where they go is something may be nearby to their existing business, but it's not. It's not the same legacy business of the path for years. >>I want to take a little deeper on something you brought up about the skills, and there's a real skills gap in Silicon Valley and in companies in this area. How are you working with companies to make sure that they are attracting the right talent pool and retaining those workers once they have? Um, >>well, so this is, I think, one of the most important questions because, like what? What happened with technology in the past? We would put in these like ear piece systems, and that was a big part of our business, like 15 years ago. And once you learned one of those things, that's a P or oracle or, you know, like whatever your skill set was good for 10 years, You probably you were good. You could just, like, go to the work. But today it just just go down to like the convention center. Look at this vast array of like like >>humanity, humanity >>and new technologies. I mean, half these companies didn't even exist, like, five years ago, right? And so you're still set today is probably only good for a year. So I think the first thing you've got to realise is that there's got to be a new focus on actually cultivating talent as a strategy. It's it's the way to compete like people is your product, if you wanna look at that way. But we're doing actually starting very, uh, where we can very early in the process, like much beyond a corporation. So we work with charter schools over kids, we get them into college, we work with universities, we do a lot of internship. So we're trying to start, like, really early on when you ask a question like, what would our recommendation to the government be were actually advising, like, get kids involved in I t. Like earlier and so so we can get that problem resolved but otherwise, once companies work. I think you know you need your own talent strategy. But part of that might be again, like an eco system play like maybe you don't want all of those people and you'd rather sort of borrow on. And so I think, I think figuring out what your eco system is because I think I think in the future like competition will be like my eco system versus your eco system. And that's that is the way I think it's gonna work. And so thinking in an eco system way is, is what most of our clients need to do. >>Well, it's like you said about the old ways of it was a good idea for a good product versus good ideas. And I just keep looking. Thank you so much, John, for coming on the Cuba Really fascinating conversation >>was my pleasure. Thank you so much. >>I'm Rebecca Knight. Stay tuned for more of the cubes. Live coverage of the Accenture Executive Summit coming up in just a little bit
SUMMARY :
It's the two covering North America Attic Center Thank you so much for coming on the Q. So we're gonna And if you want So as consumers, we deal with a I every day. Like like you know, companies used to compete with physical objects and look better cars and blenders And what's happened is you can now deal with instead, just a very fraction that data, but all of it. So it's as you said, I was already being used to reimagine medicine. But the questions like, how we gonna get better if you make you know Ellen G. And so what they do is they As you said, it is attracting new, And so the questions like if you are a craft brewer like, how do you go find the people that that you want? So this is fascinating, and you just you just described a number of different industries and companies And it's important to talk about the role of a I and that because that's the way you develop outcomes I mean, how do you How do you sort of think So a lot of times were the folks in the algorithm, you need to go back to the data and look at that. So when you talk about the wise pivot and the regulation, this is a This is But you know, what I would say is there's a lot of discussion about privacy and ask. Using a lot of these technologies, I mean, is this is a I A case where you need And so all of our clients, you know, they're at some state of maturity And so to do that, you know, you have a lot. I want to take a little deeper on something you brought up about the skills, and there's a real skills gap in Silicon Valley or, you know, like whatever your skill set was good for 10 years, You probably you were good. I think you know you need your own talent strategy. Well, it's like you said about the old ways of it was a good idea for a good product versus good ideas. Thank you so much. Live coverage of the Accenture Executive Summit
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Sunil Dhaliwal, Amplify Partners | CUBEConversations, August 2019
>> from our studios in the heart of Silicon Valley, Palo Alto, California. It is a cute conversation. >> Levan, Welcome to this Cube conversation. I'm John for a host of the Cube here in our Cube Studios in Palo Alto, California. Harder Silicon Valley world startups are happening on the venture capitalists air. Here we have with us. O'Neill, Deli Wall, Who is the general partner Amplify Partners and Founder co found with Mike Dauber. You guys have a very successful firm. I've known you since the beginning. When you started this firm. You guys were very successful on your third fund. Congratulations. Thank you. Great to see you. Thanks for coming in. It's always fun >> to be back. Yours? First time we're doing it in person. >> Local as it posted out of the conference. Yeah. Got our studio here. We're kicking off two days a week. Soon to be five days or weeks. Folks watching studio will be open for a lot more. Start up coverage. So great to have you in. And congrats on 10 years for you guys. 10 years of the Cube. 10th year of'em world would do in a big special. So nice we're excited. Well, for another great 10 years have been a lot of fun. A lot of interesting things happen those 10 years and again, you've been on the track to foot during that time. Yeah, on, by the way, Congratulations, fastly when public, thank you very much. And you also investing early investor in Data Dog, which you probably can't comment on, but they look like they're gonna go public. It's a great business >> and it's moving the right direction. And I think they got a lot of happy users. So there's more good stuff in the future for them. >> So you guys came out early, Made big bets. They're paying off two of them. Certainly one. Did another one come around the bikemore. Take it. Give us update on Amplify Partners Current fund. Third Fund gives the numbers. How much? What do you guys investing in with some of the thesis? What's the vision? >> Yeah, the vision is really simple. So amplify has been around from the beginning to work with technical founders. And really, if you wanted to stop there, you could you know, we're the people that engineers, academics, practitioners, operators that they go to get their first capital when they are thinking about starting a company or have a niche that they just feel the need to scratch. We tend to be first call for those folks a lot of times before they even know that they're going to start something. And so we've been doing that. Investing at seeding Siri's A with those people in these really technical enterprise markets now for seven years. Third fund most recent funds a $200,000,000 fund and that has us doing everything from crazy pie in the sky. First check into, ah, somebody with wild vision to now bigger Siri's a lead Rounds, which we're doing a lot more of two. >> So on the business model, just to get a clear personal congratulations Really good venturing by the way. That's what venture capital should be First money in, You know, people not doing the big round. So that's a congratulated, successful thank you now that you have 200,000,000 Plus, are you file doing follow on rounds? Are you getting in on the pro rat eyes? Are you guys following on? Because he's Sonny's big head, sir. Pretty, pretty big. >> Yeah, we've been doing that from the beginning and I think we've always wanted to be people who will start early and go along. We've invested in every round that fastly did we invested in every round that data dog did. So yeah, we're long term supporters and we can go along with the company's. But our differentiation isn't showing up and being the guys who were gonna lead your Siri's g round at a $3,000,000,000 valuation, which might as well be your AIPO were really there to help people figure out how to recruit a Kick ass team and figure out how to find product market fit and get that engine working >> and also help be a friend of the on the same side of the tables and rather than being the potentially out of the side. So the question is, I know you guys do step away and don't go on board. Sometimes you do. Sometimes you don't. Was there a formula there? Do you go on the boards as further in the round? You happy the relief? It's a >> mix of, uh, you know, we talked about a couple of these cos fastly. I've been on the board since Day zero and data dog. I was never on the board. And you know what we do tend to be those pretty active. So people come work with us when they go. I've got this vision. I know where I want to go. But when I think about the hard things I've got to do over the 1st 2 to 3 years of a company's life, you know who I want by my side and not the person who wants to be my boss or tell me what to do or tell me why they need to own 1/3 of my company or control four seeds on my board. But who kind of what's it wants to sit shoulder to shoulder with me and probably has a long list of companies that look just like mine. Uh, that tell me that they're going to decent partner. >> We've had a lot of fun together. You and Mike the team and fly. Great party. Great networking. You gotta do that. >> Thank you. Great. Great party. Should hopefully my >> tombstone. Well, you gotta have the networking, and that's always good. Catalyst. That lubricant, if they say, is to get people going. But you guys were hanging out with us and the big data space that had Duke World. We saw Cloudera got to activist board members. That's not looking good there. It's unfortunate big friend of Amer Awadallah, but what ended up happening was cloud Right Cloud kind of changed the game a little bit, didn't change big data as an industry was seeing eye machine learning booming. So, you know, big data had duped change certainly cloud our speculation. But looking back over those 10 years, you saw the rise of the cloud really become Maur of a force than some people thought that most people thought Dev Ops really became the cultural shift. If I had to point to anything over the 10 years, it's Dev Ops, which is implies day to talk about your reaction to that because certainly independent on enabler, but also change the game a bit. >> It has its exploded. There's a couple things in there, so I think there's been a lot of innovation that's coming in the cloud platforms. There's a lot of innovation that cloud platforms have sucked up. We look at that. A lot of guys who back startups, one of things we always say is Hey, is this a primitive? Is this an infrastructure primitive? Because if it is, it's probably gonna be best delivered by a big platform unless you're able to deliver a very compelling and differentiated solution or service around it. And that's different. You know, it's it's different than having a solely a a p I accessible primitive that, you know you would swap out with the next thing if it was, you know, two cents cheaper or 2% faster. So when I think about what's been happening in the cloud, this kind of cloud to, oh, phenomena starts coming up, which is a lot of hell that excited very early on. It was about storage and compute and the real basic building blocks. But now you see people building really compelling experiences for developers, for database engineers for application developed owners all the way up and down this stack that yeah, there cloud companies, but they look a heck of a lot like more like solutions. And, you know, we've mentioned a couple companies in our portfolio that air going great. But there there's a ton of companies that we admire. You know, I look at what the folks that at Hashi Corp have done and what they continue to do. You know what a great business in in security and in giving people automation and configuration that that hasn't been there before. That's a phenomenal I >> mean, monitoring you mentioned is a monitoring to point out going on, he said. Pager duty Got a dining trace. These companies public this year, both public, and you got more coming around the corner, you got analytics is turning. That's calling it mean monitoring has been around for a long time. Observe ability. Now it's observe ability is the monitoring two point. Oh, and that's taking advantage of this Dev Ops Growth. Yeah, this is really the big deal. >> Yeah, well, it's if you're really getting into. And what a lot of this comes down to is velocity, right? A lot of people are trying to deliver software faster, deliver it more reliably, take away the bottlenecks that air between the vision that a product person has the fingers on the keyboard and the delightful experience that a user gets and that has a lot of gates. And I think one of the things that Dev Ops is really enabled is how do you shrink that time? And when you're trying to shrink that time and you're trying to say, Hey, if someone's can code it, we can push it well, that's a great way to do things except if you don't know what you've pushed and things were failing. So as velocity increases, the need to have an understanding of what's going on is going right alongside of it. >> So I want to get your thoughts on enterprise scale because cloud 2.0, it really is about enterprise. You guys have invested in pure cloud native startups. You've invested a networking invested in open sores. You guys house will have, ah, struggle. You are. But I have a strong view on Dev, Ops and Cloud to point out. But the enterprise is now experiencing that, and you guys also done a lot of enterprise deals. What's the intersection of the enterprise as it comes in with cloud two point? Oh, you're seeing Intelligent Edge being discussed Hybrid multi cloud, these air kind of the structural big kind of battle grounds with the changes. How do you guys look at that? How do you invest in that? How do you look for startups in that area? >> Yeah, well, I think we invest in it by starting from the perspective of the customer. What's the problem? And the problem is, a lot of times people know their security. There's compliance. And a lot of cases. There's a legacy infrastructure, right? But the it's not a green field environment is nowhere more applicable than in the enterprise. And so when you think about customers that are gonna need to accommodate the investments the last five and 10 years as well as this beautiful new vision of what the future is, you know you're talking basically talking about every enterprise CEOs problems. So we think a lot about companies that can solve those riel clear enterprise pain points security. One of them, um, we've had a bunch of successful cloud security companies that have been acquired already. We've got great stuff in compliance and data management and awesome company like Integris. That's up in Seattle and in really making sure that projects and software works well with legacy and more traditional enterprise environments, companies like replicated down in L. A. Um, you know, those folks have really figured out what it means to deliver modern on premise software and modern on premise really is, you know, in your V p c in your own environment in your own cloud. But that's on Prem Now that is what on Prem really looks like no one's rack and stack and servers in the closet. It's cloud operations. But if you're going to do that and you're gonna integrate all those legacy investments you've made in an audit, Maxis control et cetera, and you wanna put that together with modern cloud applications, your sass vendors, et cetera. You know you can't really do that in the native cloud unless you can really make it work for the enterprise. >> What is some of the market basket sectors that you see? Where the market second half of our market sectors that have a market basket of companies forming around it? You mentioned drivability. Obviously, that's one we're seeing. Clear map of a landscape developed there. Yeah, okay. Is there other areas just seeing a landscape around this cloud to point out that that are either knew or reconfigurations of other markets? Machine learning What's what. The buckets? What the market's out there that people are clustering around with some of the big >> high level. Well, I think one of things you're gonna see talking about new markets and people people. There's a bunch of It'll tell you what's already happening in history today. But if you want to talk about what's coming, that isn't really on people's radar screen, I think there's a lot that's happening in machine learning and data science infrastructure. And if you're a cloud vendor in the public cloud today, you are really ramping up quickly to understand what the suite of offerings are that you're gonna offer to both ML developers as well as traditional, you know, non machine learning natives to help them incorporate. You know what is really a powerful set of tools into their applications, and that could be model optimization. It could be, um, helping manage cost and scalability. It could be working on explain ability. It could be working on, um, optimizing performance with the introduction of different acceleration techniques. All of that stack is really knew. You know, people gobbled up tensorflow from Google, and that was a great example of what you could do if you turned on ml specific. You know, tooling for for developers. But I think there's a lot more coming there, and we're just starting to see the beginning. >> It's interesting you bring this up because I've been thinking about this and I really haven't been talking about a publicly other than the cloud to point. It was kind of a generic area, but you're kind of pointing out the benefits of what cloud does. I mean, the idea of not having to provision something or invest a lot of cash to just get something up and running fast with this machine learning tooling that's the big problem was stacking everything up and getting it all built >> right goes back. The velocity were talking about earlier, right? >> So velocity is the key to success. Could be any category to be video. It could be, um, you know, some anything. So we're >> also seeing another. The other side of it is, is another form of velocity is we're going to Seymour that's happening and things that look like low code or no code, so lowering the barriers for someone doesn't have to be a true native or an expert in domain, but can get all the benefits of working with, Let's say, ml tooling, right? How do you make this stuff more accessible? So you don't need a phD from Berkeley or Stanford to go figure it out right? That's a huge market. That's just stop happening. We've got a ah phenomenal come way company in New York called Runway ML that has huge adoption. Their platform and their magic is Hey, here's how we're gonna bring ML to the creative class. If you're creative and you want to take advantage of ML techniques and the videos you're working on, the content that you're creating, maybe there's something you can do here at the Cube. You know, these guys were figure out how to do that and saying, Look, we know you're not a machine learning native. Here's some simple, primitive >> Well, this screen, you know, doesn't talk about video, but serious. We have a video cloud of people have seen it out there, demo ing, seeing highlights going around. But you bring up a good point. If we want to incorporate State machine learning into that, I can just connect to a service. I mean slack, I think, is the poster child for how they grew a service that's very traditional a message board put a great you around it. But the A P I integrations were critical for that. They've created a great way to do that. So this is the whole service is game. Yeah, this is the velocity and adding functionality through service is >> Yeah, And this is this this idea that, um the workflow is what matters. I think it has not traditionally been a thing that we talked a lot about an enterprise infrastructure. It was. Here's your tool. It's better than the previous two or three years ago. Throat the new ones by this one. And now people are saying, Well, I don't want to be wed to the tool. What I really want to understand is a process in a workflow. How should I do this? Right? And if I If I do that right, then you're not gonna be opinionated as to whether I'm using Jiro for you know, you're for managing issues or something else or if it's this monitoring the other. >> So I got to get the VC perspective on this because what you just said, she pointed out, is what we've been talking about as the new I p. The workflow is the I P. That translates to an application which then could be codified and scaled up with infrastructure, cloud and other things that becomes the I P. How do you guys identify that? Is that do you first? Do you agree with that? And then, too, how do you invest into that? Because it's not your traditional few of things. If that's the case, do you agree with it? And if you do, how do you invest in? >> I've modified slightly. It's the marriage of understanding that work flow with the ability to actually innovate and do something different. That's the magic. And so I'll give you a popular problem that we see amongst a lot of start ups that come see us. Uh, I am the best, and I'll pick on machine learning for a second. I've you know, I've got the best natural language processing team in this market. We're going to go out and solve the medical coding and transcription and building problem. Hey, sounds awesome. You got some great tech. What do you know about medical transcription and building? Uh, we gotta go hire that person. Do you know how doctors work? Do you know how insurance companies work. That's kind of Byzantine. How? You know, payers and providers, we're gonna work together. We'll get back to you that companies not gonna be that successful in the marriage of that work. >> Full knowledge. Good idea. Yeah, expertise in the work edge of the workflow. >> Well, traditionally, you get excited about the expertise in attack and what you realize in a lot of these areas. If you care about work full, you care about solutions. It's about the marriage of the two. So when you look across our portfolio in applied A I and machine learning, we've actually got shockingly nine companies now that are at the intersection of, um, machine intelligence and health care, both pre clinical and clinical. And people are like, Wow, that's really surprising for, ah, for an infrastructure firm or an enterprise focus firm, like amplifying we're going. No, you know, there's there's groundbreaking ML technology, but we're also finding that people know there's really high value verticals and you put domain experts in there who really understand the solutions, give them powerful tools, and we're seeing customers just adopted >> and that, unlike the whole full stack kind of integration if you're gonna have domain experts in the edge of that work flow, you have the data gathered. It's a data machine learning. I can see the connection. They're very smart, very clever. So I want to get your thoughts on two areas around this cloud to point. I think that come up a lot. Certainly machine learning. You mentioned one of them, but these other ones come up all the time as 2.0, Problems and opportunities. Cloud one. Dato storage, Computing storage. No problem. Easy coat away. Cloud two point. Oh, Networking Insecurity. Yeah, So as the cloud as everyone went to the cloud and cloud one dato there now the clouds coming out of the cloud on premise. So you got edge of the network. So intelligent edge security if you're gonna have low code and no could have better be secure on the cover. So this has become too important. Points your reaction to networking and security as an investor in this cloud. 2.0, vision. >> Yeah, there's different pieces of it. So networking The closer you go to the edge, you say the word ej and edges, you know, a good bit of it is networking, and it's also executing with limited resource is because we could debate what the edge means for probably three hours. >> Writing is very go there, but what it certainly means is you >> don't have a big data center. That's Amazon scale to run your stuff. So you've got to be more efficient and optimized in some dimension. So people that are really at the intersection of figuring out how to move things around efficiently, deliver with speed and reduce late and see giving platforms to developers at the edge, which, you know if you've one of the big reasons for faster going public was to bring their edge. Developments story out to the larger market. Um, absolutely agree with that as it as it relates to broader security. We're seeing security started, stop being a cyclical trend and started becoming a secular one pretty much at the moment the cloud exploded and those things are not, You know, it's not just a coincidence, as people got Maur comfortable with giving up control of the stuff that that had their arms around for years, a perimeter right at the same time that they say we're going through everything online and connect everything up and get over developers whatever they want and bringing all our partners to our. The amount of access to systems grew dramatically right. At the same time, people handed over a lot of these traditional work flows and processes and pieces of infrastructure. So, yeah, I think a lot of people right now are really re platforming to understand what it means to be to build securely, to deploy securely, to run securely. And that's not always a firewall rack and stack boxes and scan packets type of a game. >> Yeah, I'm serious, certainly embedded. And everything's not just part of the applications everywhere. That's native. Yeah, final question for you. What do you guys investing in now? What's the hot areas you mention? Machine learning? Give a quick plug for your key investments. What's the pitch? The entrepreneur? >> Yeah, so again are pitched. The entrepreneur really hasn't changed from Day zero, and I don't see it changing anytime in the future, which is if you're a world beating technologists, you know you want someone who understand what it's like to work with other world beating technologists and take him from start upto I po And that's the thing that we know how to do both in previous career is as well as in the history of Amplified. That's the pitch. The things that we're really excited right now is, um, what does it look like when the best academic experts in the world who understand new areas of machine learning, who are really able to push the forefront of what we're seeing in reinforcement, learning and machine vision and natural language processing are able to think beyond the narrow confines of what the tech can do and really partner of the domain experts? So there is a lot of domain specific applied A i N M l that we're really excited about thes days. We talked about health care, but that is just the tip of the iceberg we're excited about. Financialservices were excited about traditional enterprise work flows. I'd say that that's one big bucket. Um, we're is excited about the developer as we've ever been. >> You know, you and I were talking before he came on camera for the cube conversation. Around our early days in the industry, we were riffing on the O S. I, you know, open systems interconnect, stack if you look at what that did, Certainly it didn't always get standardize. That kind of dinner is up with T C p I p layer, but still, it changed. That changed the game in the computing industry. Now, more than ever, this trend that we're on the next 10 years is really gonna be about stacks involving and just complete horizontal scalability. Elastic resource is new ways to develop Apple case. I mean a completely different ball game. Next 10 years, your your view of the next 10 years as this 1000 flowers start to bloom with stacks changing in new application methods. How do you see it? Yeah, well, >> what Os? I was a great example of this trend that we go through every few months. So many years. You, you, somebody create something new. It's genius. It's maybe a little bit harder than it needs to be in. At some point, you wanted to go mass market and you introduce an abstraction. And the abstractions continue to work as ways to bring more people in and allow them not to be tough to bottom experts. We've done it in the technology industry since the sixties, you know, thank you. Thank you. Semiconductor world All the way on up. But now I think the new abstractions actually look a heck of a lot like the cloud platforms. Right? They're abstractions. People don't. People want toe. Say things like, I am going to deploy using kubernetes. I want a container package. My application. Now let me think from that level. Don't have don't have me think about particular machines don't have to think about a particular servers. That's one great example developments. The same thing. You know, when you talk about low code and no Koda's ideas, it's just getting people away from the complexity of getting down in the weeds. So if you said, What's the next 10 years look like? I think it's going to be this continual pull of making things easier and more accessible for business users abstracting, abstracting, abstracting and then right up into the point where the abstractions get too generalized and then innovation will come in behind it. >> As I always say in the venture business, cool and relevant works and making things simple, easy use and reducing the steps it takes to do something. It's always a winning formula. >> That's pretty good. Don't >> start to fund a consistent Sydney Ellen. Of course not. The cube funds coming in the next 10 years celebrating 10 years. Great to see you. And it's been great to have you on this journey with you guys and amplify. Congratulations. Congrats on all your success is always a pleasure. Appreciate it. Take care. Okay. I'm here with steel. Dolly. Well, inside the key studios. I'm John for your Thanks for watching.
SUMMARY :
from our studios in the heart of Silicon Valley, Palo Alto, I've known you since the beginning. to be back. Yeah, on, by the way, Congratulations, fastly when public, thank you very much. and it's moving the right direction. So you guys came out early, Made big bets. So amplify has been around from the beginning to work with technical founders. So on the business model, just to get a clear personal congratulations Really good venturing by the way. out how to recruit a Kick ass team and figure out how to find product market fit and get that So the question is, I know you guys do step away and don't go on board. And you know what we do tend to be those pretty active. You and Mike the team and fly. Thank you. But you guys were hanging out with us and the big data space that had Duke World. you know you would swap out with the next thing if it was, you know, two cents cheaper or 2% faster. both public, and you got more coming around the corner, you got analytics is turning. And I think one of the things that Dev Ops is really enabled is how do you shrink that time? How do you guys look at that? You know you can't really do that in the native cloud unless you can really make it work for What is some of the market basket sectors that you see? You know, people gobbled up tensorflow from Google, and that was a great example of what you could do I mean, the idea of not having to provision something or invest a lot of cash The velocity were talking about earlier, right? It could be, um, you know, some anything. So you don't need a phD from Berkeley or Stanford to go figure it Well, this screen, you know, doesn't talk about video, but serious. as to whether I'm using Jiro for you know, you're for managing issues or So I got to get the VC perspective on this because what you just said, she pointed out, is what we've been talking about as the new We'll get back to you that Yeah, expertise in the work edge of the workflow. So when you look across our portfolio in applied A I and machine learning, in the edge of that work flow, you have the data gathered. So networking The closer you go to the edge, you say the word ej and edges, So people that are really at the intersection of figuring out how to move things around efficiently, What's the hot areas you mention? you know you want someone who understand what it's like to work with other world beating technologists and take him from we were riffing on the O S. I, you know, open systems interconnect, stack if you look at what that did, We've done it in the technology industry since the sixties, you know, As I always say in the venture business, cool and relevant works and making things simple, easy use and reducing the steps That's pretty good. And it's been great to have you on this journey with you guys and amplify.
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Sanjay Munshi, NETSCOUT | CUBEConversation, June 2019
>> from our studios in the heart of Silicon Valley. HOLLOWAY ALTO, California It is a cube conversation. >> Hi, and welcome to the Cube studios for another cube conversation where we go in depth with thought leaders driving innovation across the tech industry. I'm your host today, Peter Boris. One of the biggest challenges that every enterprise faces is how best to focus attention on the most important assets that are driving or facilitating that drive the digital business and digital business transformation. There's been a lot of emphasis over the last 50 years in tech on the hardware assets, but increasingly we need to look at the elements of it that are actually creating net new value within a business now, maybe the people, the services and the data that make digital business possible. And that requires that we rethink our approach is to how we actually manage, conceive of and monitor those key assets and is likely to lead to some very interesting unification Tze over the next few years, especially in SEC ups and neck cops now and have that conversation got a great guest today. Sanjay Moon. She is the vice president, product management, that net scout Technologies. Sanjay, welcome to the >> Cube. Thank you, Peter. Thank you. >> So, Sanjay, I said a lot upfront. But before we get into that, tell us a little bit about Net Scout. >> Thank you, Peter, for the introduction. Net Scout is a smart data company. Net Scout has three decades of leadership and innovation in troubleshooting monitoring and securing it based networks. We are deployed in 90% off the Fortune 500 companies and 90% off the top communication service providers. World White. We have 50% market teacher In each of the three segments that we playing. Where is the next biggest competitor? We have has less than 5%. Those three areas are number one network and application performance monitoring for hybrid cloud infrastructure for enterprises, D does and on security for enterprise and service providers and service assurance for service providers, which includes mobile operators, cable providers as well as I speak. Today we operate in 50 plus countries worldwide. We have 25 100 plus employees and 500 plus pattern store credit. >> Impressive story. Let's get right to the issue, though, and how Net scout is actually participating in some of these crucial transformations. I mentioned upfront that one of the biggest challenges that every enterprise has is to focus Maura their attention on those digital assets that are actually driving change and new sources of value named of the data, the services and the devices and the people, the applications or people that use those. So one >> of >> the challenges that we've had is that, ah, focus on devices leads to a focus on certain classes of data that are mainly improved or focus on improving the productivity of devices. Give us a background and how that's what that means. >> Let me in to do the concept of smart data that's that's born out ofthe nets, calibrated with smart data. Next called Pioneer. The leverage off Wired ate our package data three decades back that drives over ingenious portfolio that drives net ops and cloud tops. S i r. Adapt to service intelligence. This is a smart data that comes out ofthe packets with S I smart data. We uniquely converge application and network performance monitoring you are customers Toro visibility across application tears and two and networks and diverse data center locations. >> So just toe pick up on that moving away from a log focus, which is again mainly, Let's improve the productivity of the device. We're moving in a sigh, which is focus on Let's improve the productivity of the connection in the application. >> Absolutely absolute. And we'll talk a little bit more about long. Let's talk about Log and Net flew other sources of data that folks have gravitated towards, which is not there, not there, not authority to by any means. Let's say log data, for example, this log data, you know, as soon as a threat actor, for example, gets access to your systems. The first thing the protector will do is to turn off flogging are doing verse changed the log days, change the cyst, log messaging itself. Let's take a look at net flow data. For example, Net flow data number one Problem is, it's not Doesn't have layers. Seven. Intelligence, innit? Number two. It's not generated by all the devices in the network. For example, the Coyote devices do not generate any kind of flow data, so only data that authoritative and that comes with high fidelity is packet or wire data. That's one element off of smart data that we have the other element of smart data comes from our arbor portfolio. Arbor products are deployed in 400 plus tier one operators, mobile operators and service providers worldwide. And as such, we see 1/3 of the Internet traffic to our strategically located. Sensors in the service provider corps were able to generate another type of smart data that we call Atlas Intelligence feed R A F in sharp air for it. Plus intelligence Feed essentially tracks cyber reputation across domains across joe locations and across user identities. The combination of the A S I smart data that is generated from the core of the hybrid cloud infrastructure. Let's call it intranet and F Smart data that is generated from the Internet Corps gives Net Scout a unique data set combination that's unparalleled in the marketplace and makes us perhaps Lee, one of the food vendors who can drive a consolidated visibility architectures across net ops, cloud ups and second >> Okay, So let's turn that into against very practical things for folks, because what it has historically done is by focusing on individual devices or classes of devices and the data that those devices generate, they end up with a panoply Ah, wide arrangement of security tools that are each good at optimizing those devices with those, he said, they may not necessarily be a forte tive, but it's difficult to weave that into a consolidated, unified SEC ops Net ops overall, not just architecture but platform for performing the work crucial work of sustaining your digital business infrastructure. How does smart data translate into unified operation >> is appoint Peter? Thank you. That's a very good point. So let me give an example and talk about the customers that we have deployed our smart data, our hybrid cloud infrastructure. This is a typical Fortune 500 where we are deployed. Next card is deployed as the hybrid cloud monitoring infrastructure, and the networks in the club cloud upside. Typically, you will see this type of organization has one tool to cover the entire hybrid cloud monitoring infrastructure across their entire portfolio, whether it is on Prem, whether it's in the cloud, whether it's in the core location facility. But when you look at the SEC locks and the security side, the story is completely different. The same organization, the same Enterprise customer, has 25 to 30 different disparate display tools As a matter of fact, analysts are saying today that a typical Fortune 500 the US has 70 disparate security tools. Why is that the case? Why is it that on the net tops and cloud upside, they need 11 tool net scout, for example? But in the second up there, 70 different products. The reason is not only smart data but also smart architecture. So what? We have seen what we have done over the past three decades, We have designed this two tier architecture that generates Margarita. The dear one is our distributed instrumentation of sense of framework, which we call in Finnish Stream or the Stream. This is the distributor sensor framework that is deployed in the hybrid cloud infrastructure that generates the smart data. And then we had the centralized Analytics layer, which is our ingenious platform that essentially correlates data across the hybrid cloud infrastructure and provide customers complete visibility across the portfolio off the data centers. On the second upside, security side security is roughly 1 10 to 15 years old. Security tried to emulate the studio model as well, but the security industry failed. In doing that, nobody could design this distributed sensor instrumentation cost effectively tto make violate our feasible for analytics with the result they migrated to. As you said, this subpar sources of data like CeCe log like net flow. And today they put all the emphasis on the analytics layer with the result. They need one tool for use case or one vendor per use case on the second offside. And that's why you see the two proliferation because they don't have this distributed sensor framework that will make violate our package data feasible for the analytics lately. >> And I want I want to build on something you're saying because, uh, the it's a It's a misperception that all resources and all work of digital business and technology is going to end up in a central crowd location. The cloud really is an architecture form or broad distribution of data and work, which means, ultimately, that if we don't deal with this proliferation security tools now we're going tow. Probably have an even greater explosion in the number of security tools, which will mohr radically diminish or ability to establish new classes of options and digital business. >> Very good point. As a matter of fact, just a couple of years back, the average number of tools was 40 in in a SEC cops portfolio on enterprise has in the U. S. To date 70 it could go 200. But if you look at the risk profile, well, this profile has stayed the same, are in and make mint. Many cases deteriorated, right? What we found is the tool that a number of tools is going up. The cost of breaches going up the third. The number of breaches are going up, and at the same time, the number of analysts is always and Earth. So in short, high investments on the security side failed to reduce risk. So the risk and investment factor both are going in the north bound go, both are going up. So how do you control that? How do you make them come down? The only way? Smart data on a smart platform on a smart analytics later. >> Yeah. Again, let me emphasize this crucial point because it's one of things that we've seen in our conversation with clients is, ah, proliferation of tools. Proliferation of data leads to a proliferation of tasks and response responsibilities within a business, and you end up with more human failures of consequence. So by bringing all these things together, you end up with smarter data, smarter platform, simpler operations, more unified operations and get greater leverage. So so, let's talk then about ultimately, how should a business What's the road map? What's the next two or three things that an enterprise needs to do to start bringing these to start unifying these resources and generating the simplicity so that you open up greater strategic options for how you configure your digital business? >> That's a very good point. So >> two things we talked about already one is smart data relying on smart data, which comes from wide ate our package data. And the second is smart, smart architecture, which comprises of this two tier architecture with distributed instrumentation and centralized analytics. What happens when you do that is the first thing is early warning detection. What we have realized, Peter, is that if you look at the traditional kill chain in Lockheed Martin's kill chain, our miter mortal that people are using now traditional reconnaissance weaponization shin as well as ex filtration, we have seen that if you rely, if you generate analytics based on packet date are smart data, which we do as a net scow. You can detect these phases much earlier than if you rely on device data. Net floor, sis log. So what I call day minus not day zero, but day minus so leveraging the smart data and smart architecture. Er, we're able tto detect these threats or compromises much earlier than a traditional kill chain more than lot of miter models, >> but But again, the reason why is because we're looking at patterns in the traffic. >> We're looking at behavioral patterns in the traffic. That's correct. Let me go little bit more technical, if you will, were looking at transactions at the DNA's level, transactions at the CP level or at the active directly level that happened much earlier than when electoral movement or a reconnaissance is detected. This happens much earlier because we have the smart data, the wide ADA that enables us to do this early warning detection, >> get more visibility to source as opposed to the target. >> That's correct. The second thing that happens with US smart architecture, the two tier architecture is the consolidation of fuse case. We talked about it a little bit, so today if you want in our in our hybrid cloud scenario that we the next card is deployed in Fortune five hundreds. Over the past 23 decades, our customers have moved from private cloud infrastructure. First they had the core righty. Then they moved Private cloud. You know, I am Francisco. Then they moved echolocation clinics and others. And then they moved also to public cloud. All the workloads are migrating and everywhere we did not make any change to our instrumentation there. Can you believe it? No changes You only changes we made was in the analytics layer to take care of the news cases. So with the result, we could consolidate multiple whose case is in the cloud monitoring in tow. One platform, the smart platform that smart data. Now we're building that value into security with the smart platform and smart data that we talked about. So the consolidation of use cases on the security side is the second advantage other than the early warning detection that we talked about. >> So this has got to improve. Detection has got intrude. Management's gonna improve. Forensics. If I got that right, >> made a good point. And forensics we should talk about a little bit more. Perhaps the second set of things that we're doing is we have done is consolidate in the SEC upside forensics and detection. So let me explain that a little bit more. If you look at a typical enterprise today, they use Seymour security information and even management platforms to correlate data from multiple sources. So in the event off a seam alert, off alert generated best SIM platform forensics teams need to determine what happened and what systems were impacted. Essentially the what when, how, where off, the off the alert or the compromise that has been detected today. As we said, security teams are not using packet data at all but foreign. 16. In orderto validate that alert, they need toe access sessions. They need to access packets belonging to that Ellen, but they cannot today because none of the devices none of the security platforms is using violator in the first place. So what the security teams are doing? Forensic analysts. They're leveraging devices like via shark and tracking investigations with spreadsheets. This is delaying the investigation time. As you know today, it's well known that this cause is alert, fatigue and 50% of the alerts that are going to the seam today are disregarded by the security analysts. With the result, the real threats are getting unabated, and enterprises come to know about a security breach from the media rather than from their own IT department. >> Sanjay. So we've had a great conversation talking about how smart data smart platform is going to lead to greater unification of tasks, people, responsibilities and set ups and net tops and some of the it impacts on eh enterprises Overall response stance both from a detection, management and forensic standpoint. So what's going on? Thank you very much for being on the cue. Sanjay Moon. She Thank you. Thank you. And thanks again for joining us for the Cube conversation. We've been Sanjay Moon, she of Net scout technology. I'm Peter Burke's. See you next time
SUMMARY :
from our studios in the heart of Silicon Valley. One of the biggest challenges that every enterprise faces is how Thank you. But before we get into that, tell us a little bit about Net In each of the three segments that we playing. the devices and the people, the applications or people that use those. the challenges that we've had is that, ah, focus on devices leads to a focus This is a smart data that comes out ofthe packets with Let's improve the productivity of the device. The combination of the A S I smart data that classes of devices and the data that those devices generate, they end up with a that is deployed in the hybrid cloud infrastructure that generates the smart data. greater explosion in the number of security tools, which will mohr radically diminish or ability So in short, high investments on the security side failed to reduce risk. What's the next two or three things that an enterprise needs to do to start So And the second is smart, smart architecture, at the CP level or at the active directly level that So the consolidation of use cases on the security side is the second advantage other So this has got to improve. fatigue and 50% of the alerts that are going to the seam today are disregarded by the security Thank you very much for being on the cue.
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theCUBE Insights | Red Hat Summit 2019
>> Announcer: Live from Boston, Massachusetts, it's theCUBE, covering Red Hat Summit 2019. Brought to you by Red Hat. >> Welcome back here on theCUBE, joined by Stu Miniman, I'm John Walls, as we wrap up our coverage here of the Red Hat Summit here in 2019. We've been here in Boston all week, three days, Stu, of really fascinating programming on one hand, the keynotes showing quite a diverse ecosystem that Red Hat has certainly built, and we've seen that array of guests reflected as well here, on theCUBE. And you leave with a pretty distinct impression about the vast reach, you might say, of Red Hat, and how they diversified their offerings and their services. >> Yeah, so, John, as we've talked about, this is the sixth year we've had theCUBE here. It's my fifth year doing it and I'll be honest, I've worked with Red Hat for 19 years, but the first year I came, it was like, all right, you know, I know lots of Linux people, I've worked with Linux people, but, you know, I'm not in there in the terminal and doing all this stuff, so it took me a little while to get used to. Today, I know not only a lot more people in Red Hat and the ecosystem, but where the ecosystem is matured and where the portfolio is grown. There's been some acquisitions on the Red Hat side. There's a certain pending acquisition that is kind of a big deal that we talked about this week. But Red Hat's position in this IT marketplace, especially in the hybrid and multi-cloud world, has been fun to watch and really enjoyed digging in it with you this week and, John Walls, I'll turn the camera to you because- >> I don't like this. (laughing) >> It was your first time on the program. Yeah, you know- >> I like asking you the questions. >> But we have to do this, you know, three days of Walls to Miniman coverage. So let's get the Walls perspective. >> John: All right. >> On your take. You've been to many shows. >> John: Yeah, no, I think that what's interesting about what I've seen here at Red Hat is this willingness to adapt to the marketplace, at least that's the impression I got, is that there are a lot of command and control models about this is the way it's going to be, and this is what we're going to give you, and you're gonna have to take it and like it. And Red Hat's just on the other end of that spectrum, right? It's very much a company that's built on an open source philosophy. And it's been more of what has the marketplace wanted? What have you needed? And now how can we work with you to build it and make it functional? And now we're gonna just offer it to a lot of people, and we're gonna make a lot of money doing that. And so, I think to me, that's at least what I got talking to Jim Whitehurst, you know about his philosophy and where he's taken this company, and has made it obviously a very attractive entity, IBM certainly thinks so to the tune of 34 billion. But you see that. >> Yeah, it's, you know, some companies say, oh well, you know, it's the leadership from the top. Well, Jim's philosophy though, it is The Open Organization. Highly recommend the book, it was a great read. We've talked to him about the program, but very much it's 12, 13 thousand people at the company. They're very much opinionated, they go in there, they have discussions. It's not like, well okay, one person pass this down. It's we're gonna debate and argue and fight. Doesn't mean we come to a full consensus, but open source at the core is what they do, and therefore, the community drives a lot of it. They contribute it all back up-stream, but, you know, we know what Red Hat's doing. It's fascinating to talk to Jim about, yeah you know, on the days where I'm thinking half glass empty, it's, you know, wow, we're not yet quite four billion dollars of the company, and look what an impact they had. They did a study with IDC and said, ten trillion dollars of the economy that they touch through RHEL, but on the half empty, on the half full days, they're having a huge impact outside. He said 34 billion dollars that IBM's paying is actually a bargain- >> It's a great deal! (laughing) >> for where they're going. But big announcements. RHEL 8, which had been almost five years in the works there. Some good advancements there. But the highlight for me this week really was OpenShift. We've been watching OpenShift since the early days, really pre-Kubernetes. It had a good vision and gained adoption in the marketplace, and was the open source choice for what we called Paths back then. But, when Kubernetes came around, it really helped solidify where OpenShift was going. It is the delivery mechanism for containerization and that container cluster management and Red Hat has a leadership position in that space. I think that almost every customer that we talked to this week, John, OpenShift was the underpinning. >> John: Absolutely. >> You would expect that RHEL's underneath there, but OpenShift as the lever for digital transformation. And that was something that I really enjoyed talking to. DBS Bank from Singapore, and Delta, and UPS. It was, we talked about their actual transformation journeys, both the technology and the organizational standpoint, and OpenShift really was the lever to give them that push. >> You know, another thing, I know you've been looking at this and watching this for many many years. There's certainly the evolution of open source, but we talked to Chris Wright earlier, and he was talking about the pace of change and how it really is incremental. And yet, if you're on the outside looking in, and you think, gosh, technology is just changing so fast, it's so crazy, it's so disruptive, but to hear it from Chris, not so. You don't go A to Z, you go A to B to C to D to D point one. (laughing) It takes time. And there's a patience almost and a cadence that has this slow revolution that I'm a little surprised at. I sense they, or got a sense of, you know, a much more rapid change of pace and that's not how the people on the inside see it. >> Yeah. Couple of comment back at that. Number one is we know how much rapid change there is going because if you looked at the Linux kernel or what's happening with Kubernetes and the open source, there's so much change going on there. There's the data point thrown out there that, you know, I forget, that 75% or 95% of all the data in the world was created in the last two years. Yet, only 2% of that is really usable and searchable and things like that. That's a lot of change. And the code base of Linux in the last two years, a third of the code is completely overhauled. This is technology that has been around for decades. But if you look at it, if you think about a company, one of the challenges that we had is if they're making those incremental change, and slowly looking at them, a lot of people from the outside would be like, oh, Red Hat, yeah that's that little Linux company, you know, that I'm familiar with and it runs on lots of places there. When we came in six years ago, there was a big push by Red Hat to say, "We're much more than Linux." They have their three pillars that we spent a lot of time through from the infrastructure layer to the cloud native to automation and management. Lots of shows I go to, AnsiballZ all over the place. We talked about OpenShift 4 is something that seems to be resonating. Red Hat takes a leadership position, not just in the communities and the foundations, but working with their customers to be a more trusted and deeper partner in what they're doing with digital transformation. There might have been little changes, but, you know, this is not the Red Hat that people would think of two years or five years ago because a large percentage of Red Hat has changed. One last nugget from Chris Wright there, is, you know, he spent a lot of time talking about AI. And some of these companies go buzzwords in these environments, but, you know, but he hit a nice cogent message with the punchline is machines enhance human intelligence because these are really complex systems, distributed architectures, and we know that the people just can't keep up with all of the change, and the scope, and the scale that they need to handle. So software should be able to be helping me get my arms around it, as well as where it can automate and even take actions, as long as we're careful about how we do it. >> John: Sure. There's another, point at least, I want to pick your brain about, is really the power of presence. The fact that we have the Microsoft CEO on the stage. Everybody thought, well (mumbles) But we heard it from guest after guest after guest this week, saying how cool was that? How impressive was that? How monumental was that? And, you know, it's great to have that kind of opportunity, but the power of Nadella's presence here, it's unmistakable in the message that has sent to this community. >> Yeah, you know, John, you could probably do a case study talking about culture and the power of culture because, I talked about Red Hat's not the Red Hat that you know. Well, the Satya Nadella led Microsoft is a very different Microsoft than before he was on board. Not only are they making great strides in, you know, we talk about SaaS and public cloud and the like, but from a partnership standpoint, Microsoft of old, you know, Linux and Red Hat were the enemy and you know, Windows was the solution and they were gonna bake everything into it. Well, Microsoft partnered with many more companies. Partnerships and ecosystem, a key message this week. We talked about Microsoft with Red Hat, but, you know, announcement today was, surprised me a little bit, but when we think about it, not too much. OpenShift supported on VMware environments, so, you know, VMware has in that family of Dell, there's competitive solutions against OpenShift and, you know, so, and virtualization. You know, Red Hat has, you know, RHV, the Red Hat Virtualization. >> John: Right, right, right. >> The old day of the lines in the swim lanes, as one of our guests talked about, really are there. Customers are living in a heterogeneous, multi-cloud world and the customers are gonna go and say, "You need to work together, before you're not gonna be there." >> Azure. Right, also we have Azure compatibility going on here. >> Stu: Yeah, deep, not just some tested, but deep integration. I can go to Azure and buy OpenShift. I mean that, the, to say it's in the, you know, not just in the marketplace, but a deep integration. And yeah, there was a little poke, if our audience caught it, from Paul Cormier. And said, you know, Microsoft really understands enterprise. That's why they're working tightly with us. Uh, there's a certain other large cloud provider that created Kubernetes, that has their own solution, that maybe doesn't understand enterprise as much and aren't working as closely with Red Hat as they might. So we'll see what response there is from them out there. Always, you know, we always love on theCUBE to, you know, the horse is on the track and where they're racing, but, you know, more and more all of our worlds are cross-pollinating. You know, the AI and AI Ops stuff. The software ecosystems because software does have this unifying factor that the API economy, and having all these things work together, more and more. If you don't, customers will go look for solutions that do provide the full end to end solution stuff they're looking for. >> All right, so we're, I've got a couple in mind as far as guests we've had on the show. And we saw them in action on the keynotes stage too. Anybody that jumps out at you, just like, wow, that was cool, that was, not that we, we love all of our children, right? (laughing) But every once in awhile, there's a story or two that does stand out. >> Yeah, so, it is so tough, you know. I loved, you know, the stories. John, I'm sure I'm going to ask you, you know, Mr. B and what he's doing with the children. >> John: Right, Franklin Middle School. >> And the hospitals with Dr. Ellen and the end of the brains. You know, those tech for good are phenomenal. For me, you know, the CIOs that we had on our first day of program. Delta was great and going through transformation, but, you know, our first guest that we had on, was DBS Bank in Singapore and- >> John: David Gledhill. >> He was so articulate and has such a good story about, I took outsourced environments. I didn't just bring it into my environment, say okay, IT can do it a little bit better, and I'll respond to business. No, no, we're going to total restructure the company. Not we're a software company. We're a technology company, and we're gonna learn from the Googles of the world and the like. And he said, We want to be considered there, you know, what was his term there? It was like, you know, bank less, uh, live more and bank less. I mean, what- >> Joyful banking, that was another of his. >> Joyful banking. You don't think of a financial institution as, you know, we want you to think less of the bank. You know, that's just a powerful statement. Total reorganization and, as we mentioned, of course, OpenShift, one of those levers underneath helping them to do that. >> Yeah, you mentioned Dr. Ellen Grant, Boston Children's Hospital, I think about that. She's in fetal neuroimaging and a Professor of Radiology at Harvard Medical School. The work they're doing in terms of diagnostics through imaging is spectacular. I thought about Robin Goldstone at the Livermore Laboratory, about our nuclear weapon monitoring and efficacy of our monitoring. >> Lawrence Livermore. So good. And John, talk about the diversity of our guests. We had expats from four different countries, phenomenal accents. A wonderful slate of brilliant women on the program. From the customer side, some of the award winners that you interviewed. The executives on the program. You know, Stefanie Chiras, always great, and Denise who were up on the keynotes stage. Denise with her 3D printed, new Red Hat logo earrings. Yeah, it was an, um- >> And a couple of old Yanks (laughing). Well, I enjoyed it, Stu. As always, great working with you, and we thank you for being with us as well. For now, we're gonna say so long. We're gonna see you at the next Red Hat Summit, I'm sure, 2020 in San Francisco. Might be a, I guess a slightly different company, but it might be the same old Red Hat too, but they're going to have 34 billion dollars behind them at that point and probably riding pretty high. That will do it for our CUBE coverage here from Boston. Thanks for much for joining us. For Stu Miniman, and our entire crew, have a good day. (funky music)
SUMMARY :
Brought to you by Red Hat. about the vast reach, you might say, of Red Hat, but the first year I came, it was like, all right, you know, I don't like this. Yeah, you know- But we have to do this, you know, You've been to many shows. And Red Hat's just on the other end of that spectrum, right? It's fascinating to talk to Jim about, yeah you know, and Red Hat has a leadership position in that space. and OpenShift really was the lever to give them that push. I sense they, or got a sense of, you know, and the scale that they need to handle. And, you know, it's great to have that kind of opportunity, I talked about Red Hat's not the Red Hat that you know. The old day of the lines in the swim lanes, Right, also we have Azure compatibility going on here. I mean that, the, to say it's in the, you know, And we saw them in action on the keynotes stage too. I loved, you know, the stories. and the end of the brains. And he said, We want to be considered there, you know, you know, we want you to think less of the bank. Yeah, you mentioned Dr. Ellen Grant, that you interviewed. and we thank you for being with us as well.
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Paul Cormier, Red Hat | Red Hat Summit 2019
why from Boston Massachusetts it's the queue covering Red Hat summit 2019 watch you bye Red Hat well good morning welcome back to our live coverage here in Boston with the BCC and we're at Red Hat summit 2019 you're watching exclusive coverage here on the cube this is day three of three great days here at the summit's two minimun John wall's and we're joined now by Paul Cormier who's the president of products and technologies at Red Hat good morning Paul morning how are you doing I'm doing great great so are we a wonderful job on the on the keynote stage yesterday and we're gonna jump into that a little bit but I wanted to run something by you here a great man once said every great achievement begins with a bold goal I heard that I'm looking at that man yeah so one of the many statements that I thought really jumped out yesterday let's talk about that in terms of just the Red Hat philosophy what's happened with rl8 where you've gone with openshift for and just how that is embedded in your mind to how red hat goes about its business well you know we've we've we've been in the enterprise space for 17 plus years and prior to that red had you know we were basically through the retail through the retail channel but first and foremost Red Hat started as an open source company that's where they started not as an enterprise company once we decided with the bold goal that we're gonna get this into the enterprise that's what we really set you know really transformed into what you've maybe heard before from out of my mouth is where we're we're not an open source company although everything we do is open source for an enterprise software company with an open source development model that was kind of the beginning of the first bold goal let's get Linux to the enterprise and so that's sort of how we've thought about it from day one is let's take it one step at a time you know as I said get Linux in the enterprise make make rel the operating system in the enterprise now let's take on virtualization versus n then KVM and then as that all happens so much innovation happened around Linux that all these other pieces came you know Hadoop kubernetes all the other pieces so we just kept growing with that because it's all intertwined with Linux that's one step at a time so Paul before we get off this place I want you to put a fine point on it for our audience because you look out there you know open source is not a community it's lots of communities and it's not you know one thing it's many things out there and today people will look at there's certain companies how do I create IP and monetize what we're doing and you know where the project and the company are you know sometimes intertwined and licensing models changing you know Red Hat has a very simple philosophy on it and it's not something that's necessarily easily replicatable yeah I mean there's simple simple philosophy is it so it's it's upstream first that that's that's our philosophy yes we are a business and certainly making our products successful is is is important number number number one goal number zero goal before that is make the project successful our products can't be successful unless we're we're built on a successful project and it's not something that we even think about because it's just ingrained it's it's it's in our DNA so I mean I'll give you examples you know even kubernetes we didn't start the project Google started the project but we knew in order if we were going to incorporate that in a big way into our products that we had to be prominent in the community so that's what we did first and then it rolled out into the products it's just ingrained it's in the DNA yeah so let's talk a little bit about kubernetes openshift you've now got over a thousand customers congratulations on that and openshift for we spent a bunch of time talking with the team but let's start a little bit higher level because you know there's dozens of you know kubernetes options out there people look at is there interoperability between them you know in the early days customers would just spin their own pieces and on you know today every cloud provider has at least one option if not multiple options and there's all the independent how does this play out you know where are we along the maturity and how do all these pieces fit together or do they I mean if you look if you look at kubernetes I mean the thing here's the the good news the good news is open source has become so prominent in in everywhere we wear now ourselves included we make this mistake ourselves we've confused projects with products so kubernetes is a project it's a development project and we all talk about that like it's a product the same it's the same thing with Linux so I'll give you an example with the Linux kernel where all you know all the commercial vendors and everyone else is in that same upstream development tree with the Linux kernel but when the commercial guys like ourselves when we go to build a product we make choices of which file systems we're going to support which installers we're going to support you know what we're gonna do for management what we're gonna support for storage and for many reasons we all make different decisions so that's why at the end of the day when we come down to our products even though they're all completely open you know rel is different from Susu which is different from a bun too which is different from all the others it's the same exact thing with kubernetes we all develop here but now we bring that down into a platform like open shift that kubernetes touches userspace api's it such as kernel a api's and so unless you you integrate those and they all move forward in the lifecycle of that platform at the same time we get out of sync with each other and that's one of the reasons why it's a product and they don't necessarily work across each other with you know with all the other products it's the same exact principle that made rel and at the same exact principle how linux works right so what advice do you give to customers is how they look at this because they're like oh wait there's now azure an open shift this jointly offered solution but do I use that or Duty as the native you know aks solution out there you've got partnership to the AWS you know where does open shift versus anthos on google fit it's it definitely is a little bit fragmented well the other thing that's happened around the cloud one of the things that happened in early in the cloud a lot of the cloud providers said every applications going to the cloud tomorrow I think that was ten years ago and the last number I thought sorry we're about 20 percent there and so and that's great we think that's great but customers still have on-premise applications and they have a running on-premise either bare metal virtual machine they have their own private clouds in many cases and now they want to go across clouds every customer I talked to and it's not just for lock-in that's definitely an issue they want to go across clouds because this cloud provider might have a better service here than that cloud provider and vice versa so what customers want to do is they want one common operating environment both of the applications developer in the operators they can't afford to have five different silos because just like the example I used with Linux distributions being different every one of these kubernetes distributions is different and so anthos for example if you're gonna have all your applications including bare metal applications on Google Linux then that's good because your operators have one operating environment you developers have one development environment but that's impractical and that's why that's that's not gonna work I mean the reason why I think Microsoft is one of our best partners here is they understand this which is why they've embraced openshift so so deeply even though they have aks in their stable and the reason why I think they understand this is because they like us have been in the enterprise space for a long time this is how enterprise computing works and I think that's the model that our customers they don't have no choice to deploy they just can't afford to have five different you know operating environments it's like the UNIX days it's like the UNIX days all over again and you know when you had one vertical stack and you know customers started to roll out a common fact that's why Rell succeeded because we gave them that commonality and they couldn't afford five different silos to try to manage and develop their applications to you know is there a different rhythm or unique rhythm to the open source community in terms of development in terms of new products that might be a little different than then old older models because you know if I'm saying if I if there's an interest that focuses maybe in one area and the interests of ER you know or momentum shifts over to a different direction and and maybe this standard or this old way kind of loses a little bit of its impetus or its force I mean what that creates decision challenges on customer sign but but absolutely and and that's why as they said even with kubernetes we didn't jump in full force exactly right away you know we sort of we sort of worked in many of it with many container orchestration technologies out there most of which besides kubernetes are gone by the wayside a bit now and you know we sort of sort of look at that and see where this plays out well we get involved but we also try to make make the best technical decision as well kubernetes now it's got way too much momentum in in in the in with open source because it's got so much momentum that's where the innovation is happening and at the end of the day customers even though they have confused many projects with products they still want they still want the right technology to solve their business business problems right and so cuckoo Bernays has so much momentum around it that's where the innovation is happening so that's that's that's the plot that's the big part of the platform right now and so I think that's the other thing I think that a lot of people that try to jump into this space miss is if you're gonna base your enterprise product on an upstream project you better have good influence in that upstream project because when your customers ask you to address an issue or or take it in a direction or help take it in the direction if you don't have that influence you can't satisfy your customers so we learned very very early on that upstream is is not a bolt-on for us it's an integral part that starts even before the product starts so Paul I've heard many people often call Red Hat the Switzerland of IT you know being where you sit in the community and you know for years at this show we've interviewed you know all of the hardware players and everything like that sorry sorry I'm taking important calls it's no worries you know live audience can wait we'll show you the clip of John Cleese when we got interrupted on a program once we won't think was my admin telling me I needed to come here you're good but so you know with Red Hat starting as that as that Switzerland when I look at the multi cloud world its you've got interesting combination you know Satya Nadella up on stage is not something that we would have thought of right five years ago so you know VMware supporting OpenShift announced today is not something that many people will look at and be like oh geez you know that seems surprising to me because you know we have you know fights over virtualization or various piece of the stack what do you see in kind of the software and multi cloud world today that's maybe a little different than it was five or ten years ago I think I mean to VMware's credit they're trying to satisfy their customers and their customers are saying I want OpenShift and so we we work with trying to satisfy our customers to the Microsoft arrangement I mean as you guys probably well know we weren't the best of friends you know five six seven eight years ago and I think Satya said it on stage and they our customers got us together literally we had a set of big customers that almost took us in a room and said you guys need to talk and and frankly I think they're one of our best partners right now I'm not sure it could have happened without Satya but they're one of our best partners because we're both interested in satisfying our customers in and as I said I think Microsoft really understands the enterprise world and that's why we're going in the common direction we almost when we get in the room with their engineers we almost complete each other's sentences of you know when we start talking about what we need to do you know there's been an announcement early in the week ahead of a global economic study done IDC came up with this huge number right 10 trillion dollar impact that Linux is having globally speaking just if you would just curious about your perspective on that what kind of a statement that is and and the dollar values that are achieved or the incremental values that are achieved in terms of applying these technology I think it's a couple things I think I think it's a statement that this is the innovation most so open-source is the innovation model going forward period end of story full stop and I think as I said in my keynote yesterday you know leading up to the the biggest acquisition ever for a software company not an open-source software coming a software company that happened to be an open-source software company I don't think there's any doubt that that open source has one here here today it and it's because of the pace of innovation I mean yes I mean we've been at rel for 17 plus years well we probably spent the first third or so without 17 plus years trying to convince the world that Linux was secure and it was stable and it was ready for the enterprise once we got through that hurdle it was just off to the races from there and kubernetes what you know I said yesterday containers came on the scene although they've been here technically for a long time they came on the scene in 14 herba Nettie's in 15 it's only 2019 it's really not that far downstream where were as you said we've got a thousand commercial customers and the keynote this morning talking about some of the use cases that we're solving with with OpenShift I mean Boston Children's Hospital is just unbelievable of what they can do in a matter of a week that used to take them a matter of a month to do right that's because of the innovation model we have dr. Ellen Grant on yesterday by the way so if you haven't watched that yet go back to the cube net and check that interview out yeah I mean fascinating kind of customer conversation we've had about transformation but want to get your take on the only constant in our industry which is change I wrote right after the the announcement of the acquisition and meeting with your changes Red Hat the one thing that they've actually built themselves for is to deal with the massive amounts of change you know you could tell better than more how fast the Linux kernel is changing you know a third of the codes changed in the last two years and kubernetes is actually not as many lines of code as Linux but it's massive amounts of change I heard you know we relate out to about five years of development on that I heard the the pace going forward will only get faster every three years you're gonna have a major release every six months right a minor release so how do you get the team in the community and all these things you know ever keeping up and even turning it up to 11 that day that's that's probably the one of the biggest parts of our job our customers can't deal with that change you know frankly I think in the bidding beginning of OpenStack one of the one of the mistakes that we as a community did for our customers was there were some vendors out there trying to tell customers you need to stay close to the head to the upstream head you need to stay close to the head and we really all try to get things out in six months that's great to try to start to evaluate innovation and how what you can do with that it's not great for necessarily running a stable business on and that's what and that's what I think our job is is to help our customers consume open-source developed technologies in a way that they can continue to run their business and that was the goal that was the audacious goal of rel from the beginning is that the model of rel it's in it's no I it's it's not necessarily about the bits because they're free it's about the life cycle of that and how we can help our customers consume that and that's what we do that frankly it to the core well just to follow up on that if you ask your customer and you say hey you're using Azure what version you are using they're like Microsoft patches and updates that constantly as opposed to the traditional you know Patch Tuesday in Windows so you know we seem to be closing that gap a little but it's challenging between the stuff I control and the stuff that I consume well we'll look at even OpenShift for we used I mean I know ashesh was on yesterday talking about that but we used a lot of the great technology we got from core OS to start to bring that model bet on to even on premise if you so choose with open shift because there's so many of the components that are that are intertwined with each other you know you've got kubernetes with talking the user space talking the kernel user space talking to the kernel talking the storage talking to networking so now automating that for our customers for that updates is is is what they want because that's how they consume it in the cloud I remember when we first started rel we used to put the the features on the side of the box and the first thing was what version of the kernel it was that quickly went away - they don't want to have to worry about that because they don't have the expertise to do to be added' eyewire themselves well congratulations Paul great week thank you very much again well done now on the keynote stage yesterday fascinating stuff this morning - so well done on the program inside and we wish you look down the road and don't forget to check your voicemail no I will thank you guys very much might be important all right always a pleasure back with more here from Red Hat summit 2019 you're watching us live here on the Q [Music]
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Huub Heijnen, Scape Technologies & Chandini Jain, Auquan | AWS Summit London 2019
>> live from London, England. It's the queue covering a ws summat London twenty nineteen, Brought to you by Amazon Web services. >> We're at the A. W s summits here in London, at the XL Center there are thousands and thousands of delegates here looking to see the future for their own technologies on what Kyle will hold for them, as well as lots of the other established players here. There are plenty of startups. I'm just down the street and this is my co host, Dame Ellen. We're gonna be talking to a few of the startup founders who are with us here on the Cuban. It's great to have you here. So first up, Hu Pei jin, Who is that? The co founder of the three d mapping based service. And this is called Escape Technologies, but also chanting Jane. And you are the co founder. A swell founder, I believe is it found it found in co founder ofyour organization called Kwan. Now let me festival starts talking to Jan Di and about what you do because you're offering a service to financial services. Are you on helping them with machine learning? Teo, try and offer the best portfolio managers for wealth investment. How does it work? What you're offering? >> Yes, our platform basically allows traders, portfolio managers, asset managers who want to make smarter investment decisions to build machine learning models. To do this Theo idea is that data driven investing should help funds make more profits for themselves and their clients. But there's not enough data, scientists, King data scientist who can actually do more good for them. And we address this lack of talent by using a community of data scientist people who come from outside of finance to help them crowd to help fund managers crowdsource model, using their intelligence, their talent. So the process is really simple. Clients come to us with what we like to call an investment problem or a finance problem. We take that problem and convert it into a pure matter. And she learning problem. That's someone who is not from finance, can understand and soil >> so really interesting. You say that because I've spoken to other founders of other data companies who say, for example, be looking at the stars for their main bread and butter. But then Khun transfer those skills and astronomy to the financial sector and those types of people that you're trying to harness their skills. >> Yeah, exactly. So our community is made up of people who work at tech. Companies at Google and Amazon have sport off people who are putting graduate program and computer science and math machine learning, but don't necessarily know finance. And the idea is, can you make this problem than two problems? Can you make finance problem into problems that this community of data scientists really smart data scientists understand without needing to know finance? >> It's interesting that it lord, because ofthe a lack of of data scientists, Really? But do you think if you eliminate all the kind of heavy lifting out of what you do in the future, though, will be a need for fewer data? Scientists? >> I don't think we need to fut the scientist, but they wouldn't be a need for reform Toe have in house teams. They will basically be able to. A data scientist working in an unequal miss company should be able to solve problems of a finance company. The scientists working in uber should be able to solve problems for a hedge fund because we're building this translator that can allow knowledge from anywhere to be used to solve any kind of problems. >> Okay, let me talk to you because you do three d mapping services. Why do you think these are essential for technologies large and small? Going forward, >> Esso and every future industry in the future is going to have some autonomous aspect to it. So if you think about Atanas vehicles, ever think about delivery Jones. These are going to be machines. They're going to be acting autonomously in human like environments, and they're going to make decisions based on purely what they're observing with hardly human in between. So the only way that this can happen intelligently and safely is if those machines also have a human like understanding ofthe human like environment, just like you humans. So while we are providing these things, machines with Is that human like understanding and the first service that we're building towards that is a visual positioning system to provide the machines with the ability to answer the question. Where am I now? The only way that you can provide official positioning system is this. If you also have a visual map off of the world on this math needs to be updated in real time. So for every future industry, having a real time update version off the real world is fundamental. That's the pinnacle around. Every single every single decision that autonomous agent is going to make is going to be based upon this map. >> So this map was really value Peace Corps piece, um, that we're building. So I've often wondered if people talk about autonomous cars, but we don't have things like autonomous cart's right now. People will say, Well, an Amazon warehouse would have that. But there, following beacons or stripes, Yeah, what you're talking about is potentially taking >> us to the point where you can break that barrier. Is that fair? Exactly. And for warehouses, I would forever advice to use those beacons. Because warehouses are pre pre massaged environments, you define what the environment looks like. Whereas humans we walk around in cities, in nature and all these places that are not pre processed, we have to take our cues from the visuals that we observe. So if you go back to your hometown, for example, you observe a Starbucks logo Starbucks logo and observe our street sign, you might be able to very opposition based on those visual visual cues. Even though the environment itself was not pre processed to provide those cues, the cues are already in the nature. So >> we've heard that there have bean in these trials that have bean accident. There's a limit that is >> Oh, yeah, totally. So at the moment, they're sure are accidents, But you are a human. You can navigate properly with any human environment, using your visual sense it your eyes. Therefore, any machine will, in the future only need that visual sensor as well. So only a camera to navigate around the world were seeing great great progress on the neural networks, deep learning as well as on the geometry and visual image processing, like the type of computer vision that we do that are making so much progress that guaranteed a couple of years from now, the devices will have the understanding off the world like humans do. And we'LL be able to make decisions even better than humans do because they don't got there. They don't get tired. They don't need coffee. S o. B. Guaranteed. More safe than any human knowledge. It's Sunday, and you probably hate the term robo investing, right? But but it sounds like you're doing that form of machine investing for and with hedge funds is that isn't fair. And is your background finance data science or both? >> Both. Actually, I studied engineering, but I started working as a trader of infidelities trading company in Chicago. On that I started with them. We were very old school discretionary, you know, a couple of very senior guys who were making everything based on their past experience and that contusion about the market. On my time with them, he started shifting from this manual human process driven trading to something that was more systematic, inconsistent again. That's where the whole idea >> for all >> Kwan came from. I saw firsthand the benefits that making your trading more data driven more model and algorithms driven could have >> unique. You probably hate this trump to your unicorn, but I'm guessing you guys have no it shop is You're right. It is in the cloud. Is that writer OK, >> it is, you know, straight onto the cloud todo in that started. You didn't exist before. >> Yeah, yeah, Waylon Street in the club. >> And you got a team of developers. They program infrastructure. Totally. >> Yeah. We have a team off for developers and the city of totally tech team of five based out of India. We have a developed sky who basically runs everything for us. Our website, Our platform where the data scientist party prision where our clients see the mortals where client fronts for data to us and where our machine learning computations run >> right three t mapping used to buy a box the Unix box, maybe get a database mother software. Yeah, so we're in scale were thought of as well, right? So when we what you need is the process. If you want to create a three d map off even a city but we have to do is run eight hundred GPS in parallel, blasting through imagery data. Now, this is impossible. If we as a starter had to buy a GPU wreck right from the bat, we would have been bankrupt even before we started. So, like being able to spin up GPU servers in the cloud and also killing them after we're done with them say there's a lot of money but also provides so much flexibility for us to do prototyping and two on DH to make everything affordable and east implement with very, very small team of very talented system. >> It's a real kind of pick and mix approach. Just what kind of services do I need to get off the shelf? And then it happened to you? >> I think one of the great things that a US has been able to do infrastructure used to be a very dusty and tangled industry on one of the beauties that Davy was able to do is actually product eyes, product, eyes, infrastructure. So you can now actually pick and choose different products from the idea of a library and put them together, connect them, tied him up very, very cleanly. With a very small team, I create something that is just accedes. Any expectations from a start of twenty years ago. So why, why eight of us? A lot of other clouds out there who has got a good cloud. Microsoft has a big cloud. Why did you guys migrate or moved to eight of us not moved to start with a W s. How was that decision made? >> I mean, we started with eight of us because we were gonna start a program a date afterwards. But then we just really liked the support that we got a way. We had access to someone twenty four seven. We had a dedicated person who was helping us on DH. We were just starting out. So the first time interacting with a cloud infrastructure, uh, the support was greater than the pricing will go great. For a start, it would have to say that's just a start of ur cost sensitive and the ability to turn on on and off services as and when we need them. I think that was fantastic. >> Does it concern you that we've heard a lot about how the cost of services has come down quite a lot? There's a lot of Costco going, but in the future, if you're overly reliant on your provider, can that put you into a corner? >> I mean, you get into troubles if your spotify skill, but as a start of the environment that ate us created for startups to flourish, is incredible. The amount of I think you have the same, like we receive a huge amount of credits just for starting. So if you raise a seed round of money which is, let's say, one million U. S. Dollars. US puts one hundred thousand worth of credit. On top of that, that's ten percent extra funding for free provided. Wait. Oh, yes. Furthermore, they have this great architects. The help you out with all the questions that you might have if this is the first time that you are actually designing a whole our detector around a data processing apartment or an FBI or a Web platform? Very, very supportive. What was that? What's the one thing a ws would could do to make your life easier? If you're sitting here with Andy Jassy, what would you tell him? >> I mean, it's already fantastic. It's made our life so much easier. I really don't think of anything that could have gone better. >> Really? Nothing. I mean, you had reduced the cost even way prices. >> Okay. Well, thank you so much for talking to us about your experiences here on the Cube. Who? Heiner. Thank you. Co founder of Escape. And also it'LL really, Jane, it's really be fascinating to hear how you've grown your businesses. So I really appreciate you joining us here with me. Damayanti here at eight Ws summits in London
SUMMARY :
a ws summat London twenty nineteen, Brought to you by Amazon Web services. Now let me festival starts talking to Jan Di and about what you do because you're offering So the process is really simple. You say that because I've spoken to other founders of other data companies And the idea is, can you make this problem than two problems? I don't think we need to fut the scientist, but they wouldn't be a need for reform Toe have in house Okay, let me talk to you because you do three d mapping services. Esso and every future industry in the future is going to have some autonomous aspect to So this map was really value Peace Corps piece, um, that we're building. So if you go back to your hometown, for example, you observe a Starbucks There's a limit that is So at the moment, they're sure are accidents, But you you know, a couple of very senior guys who were making everything based on their past experience and that contusion about the market. I saw firsthand the benefits that making your trading more data driven more It is in the cloud. it is, you know, straight onto the cloud todo in that started. And you got a team of developers. our clients see the mortals where client fronts for data to us and where our machine learning computations So when we what you need is the process. And then it happened to you? So you can now actually pick and choose different products So the first time interacting with a cloud infrastructure, uh, I mean, you get into troubles if your spotify skill, but as a start of I really don't think of anything that could I mean, you had reduced the cost even way prices. So I really appreciate you joining
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Dell Technologies World 2019 Analysis
>> live from Las Vegas. It's the queue covering del Technologies. World twenty nineteen, brought to you by Del Technologies and its ecosystem partners. >> Okay, welcome back. Everyone's cubes. Live coverage. Day three wrap up of Del Technologies World twenty nineteen Java is Dave a lot. There's too many men on set one. We get set to over there blue set, White said. We got a lot of content. It's been a cube can, in guise of a canon of content firing into the digital sphere. Great gas. We had all the senior executive players Tech athletes. Adele Technology World. Michael Dell, Tom Sweet, Marius Haas, Howard Ally As we've had Pat Kelsey, rco v M were on the key partner in the family. They're of del technology world and we had the clients guys on who do alien where, as well as the laptops and the power machines. Um, we've had the power edge guys on. We talked about Hollywood. It's been a great run, but Dave, it's been ten years Stew. Remember, the first cube event we ever went to was DMC World in Boston. The chowder there he had and that was it wasn't slogan of of the show turning to the private cloud. Yeah, I think that was this Logan cheering to the private cloud that was twenty ten. >> Well, in twenty ten, it was Cloud Cloud Cloud Cloud Cloud twenty nineteen. It's all cloud now. That difference is back then it was like fake cloud and made up cloud and really was no substance to it. We really started to see stew, especially something that we've been talking about for years, which is substantially mimicking the public cloud on Prem. Now I know there are those who would say No, no, no, no, no. And Jessie. Probably in one of those that's not cloud. So there's still that dichotomy is a cloud. >> Well, Dave, if I could jump in on that one of the things that's really interesting is when Veum, where made that partnership with a ws It was the ripple through this ecosystem. Oh, what's that mean for Del you know Veum, wherein Del not working together Well, they set the model and they started rolling out bm where, and they took the learnings that they had. And they're bringing that data center as a service down to the Dell environment. So it's funny I always we always here, you know, eight of us, They're learning from their partners in there listening and everything like that. Well, you know, Dylan Veum where they've been listening, they've been learning to in this, and it brings into a little bit of equilibrium for me, that partnership and right, David, you said, you know that you could be that cloud washing discussion. And today it's, you know, we're talking about stacks that live in eight of us and Google and Microsoft. And now, in, you know, my hosted or service lighter or, you know, my own data center. If that makes sense, >> I mean, if you want to just simplify the high order bit, Dave Cloud. It's simply this Amazon's trying to be enterprised everyone, the enterprise, trying to claw Amazon, right? And so what? The what that basically means is it's all cloud. It's all a distributed computer system. OK, Scott McNealy had it right. The network is the computer. If you look at what's going on here, the traditional enterprise of vendors over decades of business model and technology, you know, had full stack solutions from mainframe many computers to PC the local area networking all cobble together wires it up creates applications, services. All that is completely being decimated by a new way to roll out storage, computing and networking is the same stuff. It's just being configured differently. Throw on massive computer power with Cloud and Moore's Law and Data and A. I U have a changing of the the architecture. But the end of the day the cloud is operating model of distributed computing. If you look at all the theories and pieces of computer science do and networking, all those paradigms are actually playing out in in the clouds. Everything from a IIE. In the eighties and nineties you got distributed networking and computing, but it's all one big computer. And Michael Dell, who was the master of the computer industry building PCs, looks at this. Probably leg. It's one big computer. You got a processor and subsystems. So you know this is what's interesting. Amazon has done that, and if they try to be like the enterprise, like the old way, they could fall into that trap. So if the enterprise stays in the enterprise, they know they're not going out. So I think it's interesting that I see the enterprise trying to like Amazon Amazon trying to get a price. So at the end of the day, whoever could build that system that's scalable the way I think Dell's doing, it's great. I was only scaleable using data for special. So it's a distributed computer. That's all that's going on in the world right now, and it's changing everything. Open source software is there. All that makes it completely different, and it's a huge opportunity. Whoever can crack the code on this, it's in the trillions and trillions of dollars. Total adjustable market >> well, in twenty ten we said that way, noted the gap. There's still a gap between what Amazon could do and what the on Prem guys Khun Dio, we'd argue, is a five years is seven years, maybe ten years, whatever it is. But at the time we said, if you recall, lookit, they got to close the gap. It's got to be good enough for I t to buy into it like we're starting to see that. But my view, it's still not cloud. It doesn't have to scale a cloud, doesn't have the economics cloud. When you peel the onion, it doesn't certainly doesn't have the SAS model and the consumption model of cloud nowhere close yet. Well, and you know, >> here's the drumbeat of innovation that we see from the public cloud. You know where we hit the shot to show this week, the public have allowed providers how many announcements that they probably had. Sure, there was a mega launch of announcements here, but the public lives just that regular cadence of their, you know, Public Cloud. See a CD. We're not quite there yet in this kind of environment, it's still what Amazon would say is. You put this in an environment and it's kind of frozen. Well, it's thought some, and it's now we can get data set. A service consumption model is something we can go. We're shifting in that model. It's easier to update things, but you know, how do I get access to the new features? But we're seeing that blurring of the line. I could start moving services that hybrid nature of the environment. We've talked a few times. We've been digging into that hybrid cloud taxonomy and some of the services to span because it's not public or private. It's now truly that hybrid and multi environment and customers are going to live in. And all of >> the questions Jonah's is good enough to hold serve >> well. I think the reality is is that you go back to twenty ten, the jury in the private cloud and it's enterprises almost ten years to figure out that it's real. And I think in that time frame Amazon is absolutely leveled. Everybody, we call that the tsunami. Microsoft quickly figures out that they got to get Cloud. They come in there, got a fast followers. Second, Google's trying to retool Oracle. I think Mr Bo completely get Ali Baba and IBM in there, so you got the whole cloud game happening. The problem of the enterprises is that there's no growth in terms of old school enterprise other than re consolidate in position for Cloud. My question to you guys is, Is there going to be true? True growth in the classic enterprise business or, well, all this SAS run on clouds. So, yes, if it's multi cloud or even hybrid for the reasons they talk about, that's not a lot of growth compared to what the cloud can offer. So again, I still haven't seen Dave the visibility in my mind that on premises growth is going to be massive compared to cloud. I mean, I think cloud is where Sassen lives. I think that's where the scale lives we have. How much scale can you do with consolidation? We >> are in a prolonged bull market that that started in twenty ten, and it's kind of hunger. In the tenth year of a of a decade of bull market, the enterprise market is cyclical, and it's, you know, at some point you're going to start to see a slowdown cloud. I mean, it's just a tiny little portion of the market is going to continue to gain share cloud can grow in a downturn. The no >> tell Motel pointed out on this, Michael Dell pointed out on the Cubans, as as those lieutenants, the is the consolidation of it is just that is a retooling to be cloud ready operationally. That's where hybrid comes in. So I think that realization has kicked in. But as enterprises aren't like, they're not like Google and Facebook. They're not really that fast, so So they've got to kind of get their act together on premises. That's why I think In the short term, this consolidation and new revitalisation is happening because they're retooling to be cloud ready. That is absolutely happen. But to say that's the massive growth studio >> now looked. It is. Dave pointed out that the way that there is more than the market growth is by gaining market share Share share are areas where Dell and Emcee didn't have large environment. You know, I spent ten years of DMC. I was a networking. I was mostly storage networking, some land connectivity for replication like srd Evan, like today at this show, I talked a lot of the telco people talk to the service of idle talk where the sd whan deny sirrah some of these pieces, they're really starting to do networking. That's the area where that software defined not s the end, but the only in partnership with cos like Big Switch. They're getting into that market, and they have such small market share their that there's huge up uplift to be able to dig into the giant. >> Okay, couple questions. What percent of Dell's ninety one billion today is multi cloud revenue. Great question. Okay, one percent. I mean, very small. Okay. Very small hero. Okay? And is that multi cloud revenue all incremental growth isat going to cannibalize the existing base? These? Well, these are the fundamentals weighs six local market that I'm talking to >> get into this. You led the defense of conversations. We had Tom Speed on the CFO and he nailed us. He said There's multiple levers to shareholder growth. Pay down the debt check. He's got to do that. You love that conversation. Margin expansion. Get the margins up. Use the client business to cover costs. As you said, increased go to market efficiency and leverage. The supply chain that's like their core >> fetrow of cash. And that all >> these. The one thing he said that was mind blowing to me is that no one gets the valuation of how valuable Del Technologies is. They're throwing off close to seven billion dollars in free cash flow free cash flow. Okay, so you can talk margin expansion all you want. That's great, but there got this huge cash flow coming in. You can't go out of business worth winning if you don't run out of cash >> in the market. When the market is good, these guys are it is good a position is anybody, and I would argue better position than anybody. The question on the table that I'm asking is, how long can it last? And if and when the market turns down and markets always cyclical we like again. We're in the tenth year of a bull market. I mean, it's someone >> unprecedented gel can use the war chest of the free cash flow check on these levers that they're talking about here, they're gonna have the leverage to go in during the downturn and then be the cost optimizer for great for customers. So right now, they're gonna be taking their medicine, creating this one common operating environment, which they have an advantage because they have all the puzzle pieces. You A Packer Enterprises doesn't have the gaping holes in the end to end. They can't address us, >> So that is a really good point that you're making now. So then the next question is okay. If and when the downturn turn comes, who's going to take advantage of it, who's going to come out stronger? >> I think Amazon is going to be continued to dominate, and as long as they don't fall into the enterprise trap of trying to be too enterprising, continue to operate their way for enterprises. I think jazz. He's got that covered. I think DEL Technologies is perfectly positioned toe leverage, the cash flow and the thing to do that. I think Cisco's got a great opportunity, and I think that's something that you know. You don't hear a lot of talk about the M where Cisco war happening. But Cisco has a network. They have a developer ecosystem just starting to get revitalized. That's an opportunity. So >> I got thoughts on Cisco, too. But one of things I want to say about Del being able to come out of that stronger. I keep saying I've said this a number of times and asked a lot of questions this week is the PC business is vital for Del. It's almost half the company's revenue. Maybe not quite, but it it's where the company started it. It sucks up a lot of corporate overhead. >> If Hewlett Packard did not spin out HP HP, they would be in the game. I think spinning that out was a huge mistake. I wrote about a publicly took a lot of heat for it, but you know I try to go along with the HPD focus. Del has proven bigger is better. HP has proven that smaller is not as leverage. And if it had the PC that bee have the mojo in gaming had the mojo in the edge, and Dale's got all the leverage to cross pollinate the front end and edge into the back and common cloud operate environment that is going to be an advantage. And that's going to something that will see Well, let me let me >> let me counter what you just said. I agree. You know this this minute. But the autonomy was the big mistake. Once hp autonomy, you know what Meg did was almost a fatal complete. They never should've bought autonomy >> makers. Levi Protector he was. So he was there. >> But she inherited that bag of rocks. And then what you gonna do with it? Okay, so that's why they had to spend out and did create shareholder value. If they had not purchased autonomy, then he would return much better shape, not to split it up. And they would be a much stronger competitor. >> And I share holder Pop. They had a pop on value. People made some cash with long game. I think that >> going toe peon base actually done pretty well for a first year holding a standalone PC company. So, but again, I think Del. With that leverage, assuming pieces, it's going to be really interesting. I don't know much about that market. You were loving that PC conversation, but the whole, you know, the new game or markets and and the new wayto work throwing an edge in there, I don't know is ej PC and edges that >> so the peanut butter. And so the big thing that Michael get the big thing, Michael Dell said on the Cube was We're not a conglomerate were an integrated company. And when you have an integrated company like this, with the tech the tech landscape shifting to their advantage, you have the ability to cross subsidize. So strategy game. Matt Baker was here we'd be talking about OK, I can cross subsidize margin. You've brought it up on the client side. Smaller margins, but it pays a lot of the corporate overhead. Absolutely. Then you got higher margin GMC business was, you know, those margins that's contributing. And so when you have this new configuration. You can cross, subsidize and move and shift, so I think that's a great advantage. I think that's undervalued in the market place. And I think, you know, I think Del stock price is, well, undervalue. Point out the numbers they got VM wear and their question is, What what point is? VM where blink and go All in on del technology stew. Orcas Remember that Gus was gonna partner. You don't think the phone was ringing off the hook in Palo Alto from their parties? What? What's this as your deal? So Vienna. There's gotta be the neutral party. Big problem. The opportunity. >> Well, look, if I'm a traditional historical partner of'Em are, it's not the Azure announcement that has me a little bit concerned because all of them partner with Microsoft to it is how tightly combined. Del and Veum, where are the emcee, always kept them in arms like now they're in the same. It's like Dave. They're blending it. It's like, you know Del, from a market cap standpoint, gets fifty cents on the dollar. VM wears a software company, and they get their multiples. Del is not a software company, but VM where well, people are. Well, if we can win that a little bit, maybe we could get that. >> Marty still Isn't it splendid? No, no, I think the strategy is absolutely right on. You have to go hard with VM wear and use it as a competitive weapon. But, Stuart, your point fifty cents and all, it's actually much worse than that. I mean the numbers. If you take out of'Em, wears the VM wear ownership, you take out the core debt and you look at the market value you're left with, like a billion dollars. Cordell is undervalued. Cordell is worth more than a billion or two billion dollars. Okay, so it's a really cheap way to buy Veum. Where Right that the Tom Sweet nailed this, he said. You know, basically, these company those the streets not used to tech companies having such big debt. But to your point, John, they're throwing off cash. So this company is undervalued, in my view. Now there's some risks associated with that, and that's why the investors of penalizing them for that debt there, penalizing him from Michael's ownership structure. You know, that's what this is, but >> a lack of understanding in my opinion. I think I think you're right. I just think they don't understand. Look at Dale and they think G You don't look a day Ellen Think distributed computing system with software, fill in those gaps and all that extra ten expansion. It's legit. I think they could go after new market opportunities as as a twos to us as the client business. I mean mere trade ins and just that's massive trillions of dollars. It's, I think I think that is huge. But I'm >> a bull. I'm a bull on the value of the company. I know >> guys most important developments. Del technology world. What's the big story that you think is coming out of the show here? >> Well, it's definitely, you know, the VM wear on del I mean, that is the big story, and it's to your point. It's Del basically saying we're going to integrate this. We're going to hard, we're going to go hard and you know Veum wear on Dell is a preferred solution. No doubt that is top for Dell and PacBell Singer said it. Veum wearing eight of us is the first and preferred solution. Those are the two primary vectors. They're going to drive hard and then Oh, yeah, we'Ll listen to customers Whatever else you want Google as you're fine, we're there. But those two vectors, they're going to Dr David >> build on that because we saw the, um we're building out of multi cloud strategy and what we have today is Del is now putting themselves in there as a first class citizen. Before it was like, Oh, we're doing VX rail and Anna sex and, you know, we'LL integrate all these pieces there, but infrastructure, infrastructure, infrastructure now it is. It is multi cloud. We want to see that the big table, >> right, Jeff, Jeff Clarke said, Why are you doing both? Let's just one strategy, one company. It's all one Cash registers that >> saying those heard that before. I think the biggest story to me is something that we've been seeing in the Cuban laud, you know, been Mom. This rant horizontally scaleable operating environment is the land grab and then vertically integrate with data into applications that allow each vertical industry leverage data for the kind of intimate, personalized experiences for user experiences in each industry. With oil and gas public sector, each one has got their own experiences that are unique. Data drives that, but the horizontal and tow an operating model when it's on premises hybrid or multi cloud is a huge land grab. And I think that is a major strategic win for Dell, and I think, as if no one challenges them on this. Dave, if HP doesn't go on, emanate change. If H h p e does not do it em in a complete changeover from strategy and pulling, filling their end to end, I think that going to be really hurting I think there's gonna be a tell sign and we'LL see, See who reacts and challenges Del on this in ten. And I think if they can pull it off without being contested, >> the only thing I would say that the only thing I would say that Jonah's you know, HP, you know very well I mean, they got a lot of loyal customers and is a huge market out there. So it's >> Steve. Look at economic. The economics are shifting in the new world. New use cases, new step function of user experiences. This is this is going to be new user experiences at new economic price points that's a business model. Innovation, loyal customers that's hard to sustain. They'Ll keep some clutching and grabbing, but everyone will move to the better mousetrap in the scenario. So the combination of that stability with software it's just this as a big market. >> So John twenty ten Little Table Back Corner, you know of'em See Dylan Blogger World double set. Beautiful says theatre of present lot of exchange and industry. But the partnership in support of this ecosystem. It's something that helped us along the way. >> You know, when we started doing this, Jeff came on board. The team has been amazing. We have been growing up and getting better every show. Small, incremental improvements here and there has been an amazing production, Amazing team all around us. But the support of the communities do this is has been a co creation project from day one. We love having this conversation's with smart people. Tech athletes make it unique. Make it organic, let the page stuff on on the other literature pieces go well. But here it's about conversations for four and with the community, and I think the community sponsorship has been part of funding mohr of it. You're seeing more cubes soon will be four sets of eight of US four sets of V M World four sets here. Global Partners sets I'm used to What have we missed? >> Yeah, it's phenomenal. You know, we're at a unique time in the industry and honored to be able to help documented with the two of you in the whole team. >> Dave, How it Elias sitting there giving him some kind of a victory lap because we've been doing this for ten years. He's been the one of the co captains of the integration. He says. There's a lot of credit. >> Yeah, Howard has had an amazing career. I I met him like literally decades ago, and he has always taken on the really hard jobs. I mean, that's I think, part of his secret success, because it's like he took on the integration he took on the services business at at AMC U members to when Joe did you say we're a product company? No services company. I was like, Give me services. Take it. >> It's been on the Cube ten years. Dave. He was. He was John away. He was on fire this week. I thought bad. Kelsey was phenomenal. >> Yeah, he's an amazing guest. Tom Tom Suite, You know, very strong moments. >> What's your favorite Cuban? I'LL never forget. Joe Tucci had my little camera out film and Joe Tucci, Anna. One of the sessions is some commentary in the hallway. >> Well, that was twenty ten, one of twenty eleven, I think one of my favorite twenty ten moments I go back to the first time we did. The cue was when you asked Joe Tucci, you know why a storage sexy. Remember that? >> A He never came on >> again. Ah, but that was a mean. If you're right, that was a cube mean all for the next couple of years. Remember, Tom Georges, we have because I'm not touching. That was >> so remember when we were critical of hybrid clouds like twenty, twelve, twenty, thirteen I go, Pat is a hybrid cloud, a halfway house to the final destination of public loud. He goes to a halfway house, three interviews. This was like the whole crowd was like, what just happened? Still favorite moment. >> Oh, gosh is a mean so money here, John. As you said, just such a community, love. You know, the people that we've had on for ten years and then, you know, took us, you know, three or four years to before we had Michael Dell on. Now he's a regular on our program with luminaries we've had on, you know, but yeah, I mean, twenty ten, you know, it's actually my last week working for him. See? So, Dave, thanks for popping me out. It's been a fun ride, and yeah, I mean, it's amazing to be able to talk to this whole community. >> Favorite moment was when we were at eighty bucks our first show. We're like, We still like hell on this. James Hamilton, Andy Jazzy Come on up, Very small show. Now it's a monster, David The Cube has had some good luck. Well, we've been on the right waves, and a lot of a lot of companies have sold their companies. Been part of Q comes when public Unicorns New Channel came on early on. No one understood that company. >> What I'm thrilled about to Jonah's were now a decade, and we're documenting a lot of the big waves. One of one of the most memorable moments for me was when you called me up. That said, Hey, we're doing a dupe world in New York. I got on a plane and went out. I landed in, like, two. Thirty in the morning. You met me. We did to dupe World. Nobody knew what to do was back then it became, like, the hottest thing going. Now nobody talks about her dupe. So we're seeing these waves and the Cube was able to document them. It's really >> a pleasure. The Cube can and we got the Cube studios sooner with cubes Stories with Cube Network too. Cue all the time, guys. Thanks. It's been a pleasure doing business with you here. Del Technologies shot out the letter. Chuck on the team. Sonia. Gabe. Everyone else, Guys. Great job. Excellent set. Good show. Closing down. Del Technologies rose two cubes coverage. Thanks for watching
SUMMARY :
It's the queue covering and the power machines. We really started to see stew, especially something that we've been talking about for years, Well, Dave, if I could jump in on that one of the things that's really interesting is when Veum, I U have a changing of the the architecture. But at the time we said, if you recall, lookit, they got to close the gap. We've been digging into that hybrid cloud taxonomy and some of the services to span I think the reality is is that you go back to twenty ten, the jury in the private cloud and it's enterprises the enterprise market is cyclical, and it's, you know, at some point you're going to start to the is the consolidation of it is just that is a retooling to be cloud ready operationally. show, I talked a lot of the telco people talk to the service of idle talk where the sd whan local market that I'm talking to Use the client business to cover costs. And that all Okay, so you can talk margin expansion all you want. We're in the tenth year of a bull market. You A Packer Enterprises doesn't have the gaping holes in the end to end. So that is a really good point that you're making now. the cash flow and the thing to do that. It's almost half the company's revenue. that bee have the mojo in gaming had the mojo in the edge, and Dale's got all the leverage But the autonomy was the big mistake. So he was there. And then what you gonna do with it? I think that but the whole, you know, the new game or markets and and the new wayto work throwing an edge And so the big thing that Michael get the big thing, Michael Dell said on the Cube was We're not a conglomerate were in the same. I mean the numbers. I think I think you're right. I'm a bull on the value of the company. What's the big story that you think is coming out of the show here? We're going to hard, we're going to go hard and you know Veum wear on Dell is a preferred solution. Oh, we're doing VX rail and Anna sex and, you know, we'LL integrate all these pieces there, It's all one Cash registers that I think the biggest story to me is something that we've been seeing in the Cuban laud, the only thing I would say that the only thing I would say that Jonah's you know, HP, you know very well I mean, So the combination of that stability with software it's just this as a big market. But the partnership in support of this ecosystem. But the support of the communities do this and honored to be able to help documented with the two of you in the whole team. He's been the one of the co captains of the integration. and he has always taken on the really hard jobs. It's been on the Cube ten years. Tom Tom Suite, You know, very strong moments. One of the sessions is some commentary in the hallway. The cue was when you asked Joe Tucci, you know why a storage sexy. Ah, but that was a mean. Pat is a hybrid cloud, a halfway house to the final destination of public loud. You know, the people that we've had on for ten years and then, you know, took us, Favorite moment was when we were at eighty bucks our first show. One of one of the most memorable moments for me was when you called me up. It's been a pleasure doing business with you here.
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Day 2 Product Keynote Analysis | Google Cloud Next 2019
>> fly from San Francisco. It's the Cube covering Google Cloud. Next nineteen, right Tio by Google Cloud and its ecosystem partners. >> Welcome back to the cues live coverage Here in San Francisco, this is day two of Google Cloud. Next twenty nineteen cubes. Exclusive coverage. We're in the middle of the show floor. All the action Aquino's are still going on a little bit over. I'm John for David Law student and kicking off, breaking down the keynote analysis. Also breaking down Post Day one. All the action in the evening, where all the parties are all the action on alway conversations. Dave's to picking off day to day one was setting the table. New CEO on stage Date date. You gets into the into the products really about data data. I machine learning's all aboutthe data cloud data, and we're seeing a machine learning data management. Smart analytics say Aye and machine learning and collaborations. The four themes of Today Google. Clearly using data has a key value proposition. Big table, Big Queary machine learning the G A support for auto ml for tables, big announcements, your thoughts >> Yes. Oh, John, I think answering some of the things that we brought up yesterday is when When Google puts out their vision of why they should be your partner of choice, like customers choose way thought that data and I and M l would be let read upfront. So they kind of buried the lead a little bit. And, you know, question we had coming this week is and they reclaim that really thought leadership that, you know, a couple years ago, You know, data. You know, they really that G technical science stuff is what Google was really good at. So I thought they laid out some really good things. I think everybody was, you know, impressed. To see there was good diversity of customers as well as all the Google me. There were a lot of the women of Google that you've written about John here showing their sewing their chops here. So a lot of pieces to go through and everything from the G sweetened the chromebooks and sick security and privacy is something I like to talk a little bit about when we get into it here. But quite quite a lot of use that day. Today I at the center of it >> and one of the power Women dipped to use the big table you see and think we're all that stuff, Dave with >> big steam Us on the Kino also was B I with a II B. I think we've covered that do space going back to our ten years of doing the tube. It's the promise of Do Remember those days. Do came from Google about Eric. The emergent Borden works and do this kind of small little sliver of the ecosystem into Google's now showing what was once the promise. Big data. They're giving demos democratizing. Bring in for the masses. Wait stories on silicon engels dot com outlining this, But the reality is there. Now remember hitting the road with promise of big data? Now, with Cloud really changed the game? Your bosses, you've been covering this from Day one? >> Well, I think that there's no question that this is a date, a game, WeII said early on John on the Cube. That big data war was going to be one in the cloud. Data was going to reside in the cloud. And having now machine intelligence applied >> to that data is what's giving companies competitive >> advantage at scale and economics I was struck by the stats that Google gave >> at the beginning of the Kino today. Google in the last three years has spent forty seven billion dollars >> capital expenditures. This year to date alone, they've spent thirteen billion dollars in Cap Xidan Data Centers. Thirteen billion. It would take IBM three and a half years to spend that much in cap back there would take Oracle six years. So from an economic standpoint, in the scale standpoint, Google, Microsoft, Amazon are gonna win that game. There's no question in my mind. So, John, you know it is a game of scale and data and I What do you think? First >> of all, Google, they got the Cuban aunties two of the white paper. They wrote that they did commercialized communities in a way that I thought was really excellent, well executed. I like a Jew where they left out on the side of the road. You got picked up by a Cloudera Michaels and memorable Jeff. I'm a Wagner. We saw what happened do communities. It is true that up. They basically put it out there in the open source system, the way they get behind Ciencia really positive there. On the data front, Google's got so much in the tool shed all across Google from day one. Their legacy is data data driven, large scale. They built software and systems to manage data at scale at a hole on president. Well, I think that they have their well ahead of the marketplace on the technology that our inside Google proper Google Cloud will be proper alphabet, whatever you wanna call it. Self driving cars question for Google is, Can they bring it to get there? They >> need to hire a team of people, just >> go out and just get it all >> together, pull the jewels together and put it into a coherent platform. That's kind of the tea leaves that I see that we're reading here. Is that Curry and pointed down the keynote. We got tons of technology. The question is, can they pull it together in a package and make a consumable addressable programmable programing, FBI's? We've seen that movie that's happening right now. The next level of innovation for Google is, can they make data programmable? This is going to be a ten year opportunity. If they get that right, they will win. Big move the ball down the field to see Amazon going big on stage maker. It's all about data data, analytics at scale, auto machine learning. These are the tell signs do data program ability. They got all the things. Can >> they bring it to bear? >> Yeah, Well, John, one of the things I saw it got a lot of people excited is if I have, You know, I'm a G sweet. Customers were geese sweet customers, and I'm using spreadsheets. Now I can use Big Query with that. So the power of analytics and big data be able to plug that right in, make it really easy. And what's interesting is trying to squint through. You know what was kind of the Google consumer side of the house that many of us know. And if used for for lots of years versus the Enterprise G sweet chromebooks and mobile? Well, you know, under Diane Green, it was Google Enterprise, and now it's all part of Google Cloud. Just when we talk about Microsoft, it's like, Well, is it azure or is it au three sixty five? Well, it was a G sweet words. Is it Google and one that I want to, you know, get get your guys comment on is they talk about privacy way. No, Google as a whole alphabet is You know what, ninety five percent plus ad revenue and they were very strong out here is that we do not own your data. We will not sell it to a third party. Privacy, privacy, privacy. And it's great to hear them say that. But way all interacted work with Google. We know all the cloud providers. The data is an important thing. When I do Aye aye and ml type activities. I need to be able to anonymous isat and leverage it train on it. So data privacy issue is still something that, you know, I heard what they said, but you know, there's got to be some concerns. >> There is another angle here that I'd like to talk about, and that's the database. Google, Amazon, Microsoft, Oracle, IBM, Mike Attention, Alibaba. All the big cloud guys. They want your data. That's why Amazon spending so much effort on the database market. That's why you don't see Oracle having such a dominant position in database. You like Google's announcement yesterday they were basically doing a backhanded slap but Amazon, saying, We're more open. They didn't deal with Mongo. There's a lot of discussion in the community of software community about how how Amazon, obviously Bogart's open source. But But if you if you look, it's something that's true if you look at Amazon, they basically taken a lot of open source products. It built their own databases. But if you look at Google, Google's got relational databases. They got non relational databases. They got operational databases. So I wonder out loud, Is this a Trojan horse strategy? Because they need to own your data that databases so important now that I think that is I talked to one noise that yesterday was a executive VP at Oracle, and he said to me that the cloud providers basically looked at the data base as another application to run on top of servers in virtual machines, >> he said, Were Oracle we integrate, you know, they do all the exit data stuff, etcetera. So my point is, database is the war to be won. That's where it starts. And if you're going to go away, I you want to have the data proximate to the application. Well, >> I mean there's two ways to look at that day. I would say that what might take on >> the database war or a position in the stack is you look out from the old way the new way the old way would be an oracle. Well, we got to preserve the database. We license that we have the license agreements. The new way is to change the game with automation. Like what? Google showing where all this stuff is gonna be done on behalf of the customer. So the business model of how database and the impact of data is being used well dictated my opinion, the monetization. And that's the question that everyone that I've talked to on the show floor offline on email, on direct messages, how we're gonna make money with containers, how we're gonna make money with Cooper Netease. How am I going to make money with data? This is the fundamental question. Now, if you look at the success pattern of the partner ecosystem, moneymaking is about new economics, new price points and new services. So if you're Deloitte or you're a censure, you're saying wow of goo could automate all the stuff that used to be really hard to do, like data migration, moving application were close around. That was once a high profit yield activity for this system integrators or selling databases like Oracle. That's the old way. The smart partners are essential, saying, OK, I'LL take the new economics where all that cost is distracted away by the automation. And I'll lower my price point but still capture the margin margin. Opportunity for cloud is significant, and this is where the smart money is going. The smart monetization schemes are around leveraging what Google and Amazon are doing at scale and shifting their business model. Take advantage of the lower cost but then lowering the price not as much, so they still capture the margin. So this's the immigration, and these are things that were like months and months project going. Data migrations to Melrose projects are like could be months. So smart money is saying Okay, how dowe I make money on this. It's not the old way. So this classic you know what side his treaty on old way or new way that's going to define who wins and who loses >> weight. By the way, I mean it. Sue Ellen >> license selling database license, for instance, is an old way. Well, essentially, it was Ramadan. Amazon does databases of service. What is the license by as you go? But you don't have, You >> know, the Oracle sells a zit buys you go to mean they play that same game. To me, it's more about when it comes to database. It's more about workloads. How much of the world needs acid property databases? Because that's oracles game versus how much of the world needs you no less database data store for for Lex structure data. And that's really I think, what Google and to a certain extent, Amazon are betting on. Although both companies, especially Amazon, is making a bet on both transactional data bases and non relationship, I >> mean in the ideal world database would be free from the margin get shifted to another spot. That's not clear yet, but still it can make money on database but lower caught in lower price. So Google makes money at scale, so with clouds scale, they can lower the price of the database like this, whether it's it's a service or some fee. But it's the people implementing, like the integrators and the people that are building applications as they build that agility. And how are they going to monetize? How does a company out in this floor make money? >> I just remember data stacks and probably like twenty twelve. I was talking to Billy Bob's worth the CEO about the merits of being in the US marketplace, and he said, You know, I'm a little nervous about that. What do you think, Dave? Do you think? Do you think they're gonna like, own me at some point in time and compete with me? So And that's what Google's announcement yesterday said is, You know, you're our friends, we're not going. They don't really come out and say, We're not going to compete with you They just basically said We are more open than aided us without mentioning a W S >> s. So it's interesting, you know, I've only had a little bit of a chance to walk around, but it's a different ecosystem, then Amazon. I remember six years ago, when we first went to Amazon. It was like game developers and all these weird start ups that I couldn't understand what they do. And now it's like, you know, like VM world, but bigger with just that. A broad ecosystem here, you know, there's a big section on collaboration. I went toe Enterprise connect a couple of weeks ago, talking about contact centers and see a lot of the same companies here heard five nines mentioned on stage zooms. Here, you know howto they plug into Google Cloud hurt sales force talking very devout Contact center. So it's a diverse ecosystem, but it's different than than Amazon, and there's not and Amazon. There's always that underlying, you know thing. Oh, is Amazon going to take over this business here? You know, I haven't heard that concern at this show. Well, >> I mean, the bottom line is that there's a shift in the economics and his model technology back in the database. Question. The fact that Mongo D. B. Was once forecast to go out of business. Oh, Amazon's going kill Mongo Devi that dynamo d B. Google's got databases. The fact the matter is, there's no one database anymore. Every application at some level has a database. So if you think about that, then you're gonna have a a new model where everything's has a database and the database is going be characterises on the workload in application. So I do agree with that point. Question is, it's not mutually exclusive one database license for all versus databases everywhere. So if databases air everywhere, then the connective tissue becomes the opportunity. That's where I think you see somebody's data playing technologies with Cloud very compelling, because I can move data very quickly around, and that's where the machine learning really shines. That's going to be a latent see question that's going to be a data integrity question. This is the new model. This is what horizontal scale ability means in the cloud, not by Oracle database. And we're good. This is It's kind of that game is that game is slowly moving into the oblivion. >> Well, I think you know, I think Amazon would say, Hey, if you're a database vendor, you gotta innovate or because we're not going to stop innovating. Whereas I think Google's message to the database vendors is somewhat different is, you know we want to partner with you, and maybe that's because they're not coming from a position of enterprise strength. But that ice I'm sensing, too, apparently different strategies. I just don't know what the end game is. And I believe the endgame is on the data. >> The tell sign on the databases of the developer, right? If I want to run a document store because that's best for my Jason or my my feeds from using Sage, eh, John? A lot of drama script. I'LL use document store. I want to use a relational database. I'll use a relational David So the ideal world does not have to develop are forced into a tooling and database decision that data >> mongo changed its licensing policy as a direct result of what Amazon was doing. So they made their community edition Ah, licence terms more restrictive if you follow that. So what? They said anybody, any cloud service provider that distributes the our community edition has to open source their entire software stack associated with distributing that, or they got to pay us. So basically saying you have to pay an open source tax or you gonna pay us we'LL be looking very interesting change in their database. One of >> the one the announcements here on the day two was the data fusion thing, which essentially means tell sign as well that fusion data moving data integrating Data's a critical thing. Pray ay, ay, ay and machine machine learning in a eyes only as good as the data that it's working with. So the data is, if his missing data saying a retail transaction, you potentially missing out on an opportunity to better user experience. So address ability of data. Having that accessible is a critical feature for machine learning, an a I and again, it's garbage in garbage out relatives of the data equation. High quality data gets high quality machine learning. High quality machine learning is high quality. I. So let's do that's that's kind of cloud offers with large compute large horizontal scale ability. >> Well, I said yes, and I said yesterday was kind of disappointed. It wasn't of talk about a I will. Google certainly made up for that today, didn't they? Still, >> Yeah, sorry was their questions >> were what was your favorite keynote moment today? >> Look, it was it was good when they actually let a couple of customers go up there and talk was that was a little bit disappointed that, you know, some of the sessions field a little bit too scripted for my take, but they laid out a lot of pieces there It takes a little wild, uh, you know, squint through all of the adjustment, you know, and all the changes that they have their I'm still digging through, like on the Antos. We talked about it quite a bit yesterday, but, you know, had some good conversations afterwards. They've got the cloud run announcement that's coming out this afternoon. But But, you know, digging into that open source discussion that you were just talking about from the database is something that I have a lot of interested. I'm glad we're actually right had on today will get their opinion as to, you know, they know a thing or two about open source and communities. And how does something like open shift fit with aunt those? They can work together, but it's not a owe it. Everything works back and forth If I'm p k s if I'm open shift or from you know, the geek based Antos, it's not seamless, and it sure ain't free you >> for not customers so weird from UPS. Scotiabank Baker Hughes McCasland heard from Cole's yesterday. So it's pretty high level senior people from the customer side speaking on stage, which is progress in the C e >> o of ups. I thought was great. He really laid out, You know, the scale of their business and how they grow. >> All right, guys, we got dates. You were kicking off here on the show floor here in San Francisco for Google Cloud next twenty nineteen. They never got it all day. And every day, two of three days, a live coverage. Stay with us as we kick off a full day of great interviews. Executives, entrepreneurs and ecosystem parties here at Google next stay with us for more after this short break.
SUMMARY :
It's the Cube covering All the action in the evening, where all the parties are all the action on alway conversations. the G sweetened the chromebooks and sick security and privacy is something I like to talk a little bit about when we get big steam Us on the Kino also was B I with a II B. John on the Cube. at the beginning of the Kino today. standpoint, in the scale standpoint, Google, Microsoft, Amazon are gonna win On the data front, Google's got so much in the tool shed all Big move the ball down the field to see Amazon going big So the power of analytics and big data be able to plug that right in, There's a lot of discussion in the community of software is, database is the war to be won. I mean there's two ways to look at that day. the database war or a position in the stack is you look out from the old way By the way, I mean it. What is the license by as you go? How much of the world needs acid property databases? But it's the people implementing, like the integrators and the people that are building applications as they build that agility. They don't really come out and say, We're not going to compete with you They just basically said We are more open And now it's like, you know, like VM world, is going be characterises on the workload in application. And I believe the endgame is on the data. The tell sign on the databases of the developer, right? the our community edition has to open source their entire software stack associated with distributing the one the announcements here on the day two was the data fusion thing, which essentially means tell sign as well that Well, I said yes, and I said yesterday was kind of disappointed. They've got the cloud run announcement that's coming out this afternoon. So it's pretty high level senior people from the customer side speaking on stage, which is progress He really laid out, You know, the scale of their business and how they Stay with us as we kick off a full
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Alan Boehme, Procter & Gamble | Mayfield50
Sand Hill Road to the heart of Silicon Valley it's the cute presenting the people first Network insights from entrepreneurs and tech leaders when I'm John Ferrari with the cube I'm the co-host also the founder of Silicon angle me we are here on Sand Hill Road at Mayfield for the people first conversations I'm John furry with the cube weird Allen being global CTO and IT of innovation at Procter & Gamble formerly the same position at coca-cola has done a lot of innovations over the years also a reference account back in the day for web methods when they call on the financing of that one of the most famous IPOs which set the groundwork for web services and has a lot of history going back to the 80s we were just talking about it welcome this conversation on people first network thank you for inviting me so the people first network is all about people and it's great to have these conversations you're old school you were doing some stuff back on the 80s talking about doing RPA 3270 you've been old school here yeah I go back to APL as my first programming language went through the the third generation languages and of course the old 30 to 70 emulation which is what we know today is our PA one of the cool things I was excited to hear some of your background around your history web methods you were a reference call for venture financing of web methods which was financed on the credit card for the two founders husband and wife probably one of the most successful I appeals but more importantly at the beginning of the massive wave that we now see with web services this is early days this was very early days when I was at DHL we were looking at what we're gonna do for the future and in fact we built one of the first object-oriented frameworks in C++ at the time because that was all that was available to us or the best was available we rejected Corbis and we said look if we're gonna go this direction and one of my developers found web methods found philip merrick it was literally at the time working out of his garage and had this technology that was going to allow us to start moving into this object-oriented approach and I remember the day Robin Vasan form a field called and said hey I'm thinking about investing in web methods what do you think about it and not only was it one of the first startups that I ever worked with but it's actually the first time I met anybody in the venture community way back in nineteen I think 1997 is what had happened and that was a computing time in computer science and then the rest is history and then XML became what it became lingua franca for the web web services now Amazon Web Services you see in cloud computing micro services kubernetes service meshes this is a new stack that's being developed in the cloud and this is the new generation you've seen many waves and at Procter & Gamble formerly coca-cola you're the same role you have to navigate this so what's different now what's different say 15 20 years ago how are you looking at this market how you implementing some of the IT and infrastructure and software development environments I think what's change is you know when we got into the the early 2000s Nicolas car came out and said IT doesn't matter and I think anybody that was an IT had this very objectionable response initially but when you step back and you looked at it what she realised was in many cases IT didn't matter and those were those areas that were non-competitive those things that could be commoditized and it was completely right the reality is IT has always mattered that technology does give you a competitive advantage in certain markets and certain capabilities for a company but back then we had to go out and we had to purchase equipment we had to configure the equipment there was a lot of heavy lifting in corporations just did not want to invest the capital so they outsource the stuff wholesale I think General Motors was the first one that just out sourced everything and was followed by other companies including Procter & Gamble the decision at that time was probably right but as we go forward and we see what's happened with corporations we see the valuations of corporations the amount of return on equity based on the on the capital that's being invested we can see that data is important we can see that agility flexibility is key to competing in the future and therefore what's changing is we are now moving into an age of away from ERP so we're moving into an age away from these outsource providers on a wholesale basis and using it selectively to drive down costs and allowing us to free up money in order to invest in those things that are most important to the company so you're saying is that the folks naturally the server consolidation they've bought all this gear all this software over you know 18-month rollouts before they even see the first implementation those are the glory days of gravy trains for the vendor's yeah not good for the practitioners but you're saying that the folks who reinvested are investing in IT as a core competency are seeing a competitive advantage they certainly are you know I think I made the statement front of a number of the vendors and a few years ago and people were not comfortable with it but what I said was like you gone are the ears of these 10 20 million dollar deals gone are the ears of the million two million dollar deals we're in the ear of throwaway technology I need to be able to use and invest in technology for a specific purpose for a specific period of time and be able to move on to the next one it's the perfect time for startups but startups shouldn't be looking at the big picture they should be looking at the tail on these investments let me try things let me get out in the market let me have a competitive advantage in marketing which is most important to me or in supply chain those are the areas that I can make a difference with my consumers and my customers and that's where the investments have to go so just in constant of throwaway technology and you know you'd also be said of you know being more agile though interesting to look at the cloud SAS business model if Amazon for us I think that's the gold standard where they actually lower prices on a per unit basis and increase more services and value but in the aggregate you're still paying more but you have more flexibility and that's kind of a good tell sign so that you're seeing that ability to reuse either the infrastructure that's commoditized to shift the value this is are people having a hard time understanding this so I want to get your reaction to how should I tea leaders understand that the wave of cloud the wave of machine learning what a I can bring to the table these new trends how how should leaders figure this out is there a playbook as there are things that you've learned that you could share you know that there's really a playbook it's still early on everyone's looking for one cloud fits all the reality is whether it's Google whether it's Amazon whether it's Microsoft whether it's IBM all clouds are different all clouds have our special are purpose-built for different solutions and I think as an IT leader you have to understand you're not going to take everything and lift and shift that's what we used to do we're now in the position where we have to deconstruct our business we have to understand the services the capabilities that we want to bring to market and not lock ourselves in its building blocks its Legos we're in the period of Legos putting these things together in different manners in order to create new solutions if we try to lock ourselves in the past of how we've always financed things how we've always built things then we're not going to be any better off in the new world than we were in the old alan i want to get your reaction to to two words our PA and containers well as i said earlier our PA is 3270 emulation from the 1980s and for those of us that are old enough to remember that i I still remember scraping the the old green screens and and putting a little process around it it what's nice though is that we have moved forward machine learning and AI and other other capabilities are now present so that we can do this I actually played around with neural nets probably back in 1985 with an Apollo computer so that tells you how far back I go but technologies change processing speeds change everything the technology trends are allowing us to now to do these things the question that we have is also a moral dilemma is are we trying to replace people or are we trying to make improvements and I think that you don't look at our PA as a way simply to replace work it's a way to enhance what we're doing in order to create new value for the customer or for the consumer in our case I think in the in the area of containers you know again been around for a while been around for a while it's just another another approach that we're not we don't want lock in we don't want to be dependent on specific vendors we want the portability we want the flexibility and I think as we start moving containers out to the edge that's where we're gonna start seeing more value as the business processes and the capabilities are spread out again the idea of centralized cloud computing is very good however it doesn't need to be distributed what's interesting I find about the conversation here is that you mentioned a couple things earlier you mentioned the vendors locking you in and saying here's the ERP buy this and with this you have to have a certain process because this is our technology you got to use it this way and you were slave to their their tech on your process serve their tech with containers and say orchestration you now the ability to manage workloads differently and so an interesting time there's that does that change the notion of rip and replace lift and shift because if I a container I could just put a container around it and not have to worry about killing the old to bring in the new this is on the fundamental kind of debate going on do you have to kill the old to bring in the new well you need to kill the old sometimes just because it's old it's time to go other times you do need to repackage it and other times I hate to say it you do need to lift and shift if you're a legacy organization they have a long history such as most of the manufacturing companies in the world today we can't get rid of old things that quickly we can't afford to a lot of the processes are still valid as we're looking to the future we certainly are breaking these things down into services we're looking to containerize these things we're looking to move them into areas where we can compute where we want to when we want to at the right price we're just at the beginning of that journey in the industry I still think there's about five to seven years to go to get there now I'll talk about the role of the edge role of cloud computing as it increases the surface area of IT potentially combined with the fact that IT is a competitive advantage bring those two notions together what's the role of the people because you used to have people that would just manage the rack and stack I'm provisioning some storage I'm doing this as those stovepipes start to be broken down when the service area of IT is bigger how does that change the relationship of the people involved you know you win with people at the end of the day you don't win with technology you know a company of such as Proctor and Gamble and I think what's happened if you look at historically the ERP vendors came out probably 99 2000 and it used to be and remember these I'm old to be honest with you but I remember that we used to have to worry about the amount of memory we were managing we had to be able to tune databases in all of this and the vendors went ahead and they started automating all those processes with the idea that we can do it better than a human and a lot of people a lot of the technology talent then started leaving the organizations and organizations were left with people that we're focusing on process and people a process excuse me process and the the the business which is very good because you need the subject matter experts going forward we have to reinvest in people our people have the subject matter expertise they have some technology skills that they've developed over the years and they've enhanced it on their own but we're in this huge change right now where we have to think different we have to act different and we have to behave differently so doubling down on people is the best thing that you can do and the old outsource model of outsourcing everything kind of reduces the core competency of the people yeah now you got to build it back up again exactly I mean we when we left at P&G 15 years ago about 5,000 people left the organization when we outsource them when we outsource the technology to our partner at that time now it's time we're starting to bring it back in we've brought the network team back in and stood up our own sock in our own NOC for the first time in years just this past year we're doing the same thing by moving things out to the cloud more and more is moving to the cloud we're setting up our own cloud operations and DevOps capabilities I can tell you having been on both sides of it it's a lot harder to be able to bring it back in than it is to take it out and you know interesting proctoring games well known as being a very intimate with the data very data-driven company the data is valuable and having that infrastructure NIT to support the data that's important what's your vision on the data future of the data in the world well I think data is has a value to itself but when you tie it to products you tie it to your customers and consumers it's even more valuable and we're in the process now of things that we used to do completely internally with our own technology or technology partners we're now moving all of that out into the cloud now and I must say cloud its clouds plural again going back to certain clouds are better for certain things so you're seeing a dramatic shift we have a number of projects underway that are in the cloud space but for customers and consumers number of cloud projects in the way for our own internal employees it's all about collecting the data processing the data protecting that data because we take that very seriously and being able to use it to make better decisions I want to get your reaction on two points and two quite lines of questioning here because I think it's very relevant on the enterprise side you're a big account for the big whales the old ERP so the big cloud providers so people want to sell you stuff at the same time you're also running IT innovation so you want to play with the new shiny new toys and experiments start up so if startups want to get your attention and big vendors want to sell to you the tables have kind of turned it's been good this is a good it's a good buyers market right now in my opinion so what's your thoughts on that so you know start with the big companies what do they got to do to win you over well they got to look like how they got to engage and for startups how do they get your attention I think the biggest thing for either startup or large companies understanding the company you're dealing with whether it's Procter & Gamble whether it's coca-cola whether it was DHL if you understand how I operate if you understand how decisions are made if you understand how I'm organized that's gonna give you an a competitive advantage now the large corporations understand this because they've been around through the entire journey of computing with these large corporations the startups need to step back and take a look and see where do I add that competitive advantage many times when you're selling to a large corporate you're not selling to a large corporate you're selling two divisions you're selling two functions and that's how you get in I've been working with startups as I said back since web methods and it was just a two-person company but we brought them in for a very specific capability I then took web methods with me when I left DHL I took them to GE when I left GE I took them to ing because I trusted them and they matured along the way I think finding that right individual that has the right need is the key and working it slowly don't think you're gonna close the deal fast if you're start-up know it's gonna take some time and decide if that's in your best interest or not slow things down focus don't try to boil the ocean over too many of them try to boy you're right Jimmy people try to boil the ocean get that win one win will get you another one which will get you another win and that's the best way to succeed get that beachhead Ellen so if you could go back and knowing what you know now and you're breaking into the IT leadership's position looking forward what would you do differently can do a mulligan hey what would you do differently well you know I think one of the one of the dangers of being an innovator in IT is that you really are risk taker and taking risks is counterculture to corporations so I think I would probably try to get by in a little bit more I mean someone once told me that you know you see the force through the trees before anybody else does your problem is you don't bring people along with you so I think I would probably slow down a little bit not in the adoption of technology but I'd probably take more time to build the case to bring people along a lot faster so that they can see it and they can take credit for it and they can move that needle as well yeah always sometimes early adopters and pioneers had the arrows on the back as they say I've had my share now thanks for sharing your experience what's next for you what's the next mountain you're going to climb well I think that as we're looking forward latency is still an issue you know we have to find a way to defeat latency we're not going to do it through basic physics so we're gonna have to change our business models change our technology distribution change everything that we're doing consumers and customers are demanding instant access to enhanced information through AI and m/l right at the point where they want it and that means we're now dealing with milliseconds and nanoseconds of having to make decisions so I'm very interested in looking at how are we going to change consumer behavior and customer behavior by combining a lot of the new technology trends that are underway and we have to do it also with the security in mind now before we security was secondary now as we're seeing with all of the hacks and the malware and everything that's going on in the world we have to go in and think a little bit different about how we're gonna do that so I'm very much engaged in working with a lot of startups I live here in the Silicon Valley I commute to Cincinnati for Procter & Gamble I'm spending time and just flew in from tel-aviv literally an hour ago I'm in the middle of all the technology hotspots trying to find that next big thing and it's a global it's global innovation happens everywhere and anywhere the venture community if you look at the amount of funds it used to be invested out of the Silicon Valley versus the rest of the world it continues to be on a downward trend not because the funding isn't here in the Silicon Valley but because everyone is recognizing that innovation and technology is developed everywhere in the world Alan Bain was the CTO global CTO and IT innovator there at the cube conversation here in San Hill Road I'm John for a year thanks for watching you
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Red Hat Summit 2018 | Day 2 | AM Keynote
[Music] [Music] [Music] [Music] [Music] [Music] that will be successful in the 21st century [Music] being open is really important because it comes with a lot of trust the open-source community now has matured so much and that contribution from the community is really driving innovation [Music] but what's really exciting is the change that we've seen in our teams not only the way they collaborate but the way they operate in the way they work [Music] I think idea is everything ideas can change the way you see things open-source is more than a license it's actually a way of operating [Music] ladies and gentlemen please welcome Red Hat president and chief executive officer Jim Whitehurst [Music] all right well welcome to day two at the Red Hat summit I'm amazed to see this many people here at 8:30 in the morning given the number of people I saw pretty late last night out and about so thank you for being here and have to give a shout out speaking of power participation that DJ is was Mike Walker who is our global director of open innovation labs so really enjoyed that this morning was great to have him doing that so hey so day one yesterday we had some phenomenal announcements both around Red Hat products and things that we're doing as well as some great partner announcements which we found exciting I hope they were interesting to you and I hope you had a chance to learn a little more about that and enjoy the breakout sessions that we had yesterday so yesterday was a lot about the what with these announcements and partnerships today I wanted to spin this morning talking a little bit more about the how right how do we actually survive and thrive in this digitally transformed world and to some extent the easy parts identifying the problem we all know that we have to be able to move more quickly we all know that we have to be able to react to change faster and we all know that we need to innovate more effectively all right so the problem is easy but how do you actually go about solving that right the problem is that's not a product that you can buy off the shelf right it is a capability that you have to build and certainly it's technology enabled but it's also depends on process culture a whole bunch of things to figure out how we actually do that and the answer is likely to be different in different organizations with different objective functions and different starting points right so this is a challenge that we all need to feel our way to an answer on and so I want to spend some time today talking about what we've seen in the market and how people are working to address that and it's one of the reasons that the summit this year the theme is ideas worth it lorring to take us back on a little history lesson so two years ago here at Moscone the theme of the summit was the power of participation and then I talked a lot about the power of groups of people working together and participating are able to solve problems much more quickly and much more effectively than individuals or even individual organizations working by themselves and some of the largest problems that we face in technology but more broadly in the world will ultimately only be solved if we effectively participate and work together then last year the theme of the summit was the impact of the individual and we took this concept of participation a bit further and we talked about how participation has to be active right it's a this isn't something where you can be passive that you can sit back you have to be involved because the problem in a more participative type community is that there is no road map right you can't sit back and wait for an edict on high or some central planning or some central authority to tell you what to do you have to take initiative you have to get involved right this is a active participation sport now one of the things that I talked about as part of that was that planning was dead and it was kind of a key my I think my keynote was actually titled planning is dead and the concept was that in a world that's less knowable when we're solving problems in a more organic bottom-up way our ability to effectively plan into the future it's much less than it was in the past and this idea that you're gonna be able to plan for success and then build to it it really is being replaced by a more bottom-up participative approach now aside from my whole strategic planning team kind of being up in arms saying what are you saying planning is dead I have multiple times had people say to me well I get that point but I still need to prepare for the future how do I prepare my organization for the future isn't that planning and so I wanted to spend a couple minutes talk a little more detail about what I meant by that but importantly taking our own advice we spent a lot of time this past year looking around at what our customers are doing because what a better place to learn then from large companies and small companies around the world information technology organizations having to work to solve these problems for their organizations and so our ability to learn from each other take the power of participation an individual initiative that people and organizations have taken there are just so many great learnings this year that I want to get a chance to share I also thought rather than listening to me do that that we could actually highlight some of the people who are doing this and so I do want to spend about five minutes kind of contextualizing what we're going to go through over the next hour or so and some of the lessons learned but then we want to share some real-world stories of how organizations are attacking some of these problems under this how do we be successful in a world of constant change in uncertainty so just going back a little bit more to last year talking about planning was dead when I said planning it's kind of a planning writ large and so that's if you think about the way traditional organizations work to solve problems and ultimately execute you start off planning so what's a position you want to get to in X years and whether that's a competitive strategy in a position of competitive advantage or a certain position you want an organizational function to reach you kind of lay out a plan to get there you then typically a senior leaders or a planning team prescribes the sets of activities and the organization structure and the other components required to get there and then ultimately execution is about driving compliance against that plan and you look at you say well that's all logical right we plan for something we then figure out how we're gonna get there we go execute to get there and you know in a traditional world that was easy and still some of this makes sense I don't say throw out all of this but you have to recognize in a more uncertain volatile world where you can be blindsided by orthogonal competitors coming in and you the term uber eyes you have to recognize that you can't always plan or know what the future is and so if you don't well then what replaces the traditional model or certainly how do you augment the traditional model to be successful in a world that you knows ambiguous well what we've heard from customers and what you'll see examples of this through the course of this morning planning is can be replaced by configuring so you can configure for a constant rate of change without necessarily having to know what that change is this idea of prescription of here's the activities people need to perform and let's lay these out very very crisply job descriptions what organizations are going to do can be replaced by a greater degree of enablement right so this idea of how do you enable people with the knowledge and things that they need to be able to make the right decisions and then ultimately this idea of execution as compliance can be replaced by a greater level of engagement of people across the organization to ultimately be able to react at a faster speed to the changes that happen so just double clicking in each of those for a couple minutes so what I mean by configure for constant change so again we don't know exactly what the change is going to be but we know it's going to happen and last year I talked a little bit about a process solution to that problem I called it that you have to try learn modify and what that model try learn modify was for anybody in the app dev space it was basically taking the principles of agile and DevOps and applying those more broadly to business processes in technology organizations and ultimately organizations broadly this idea of you don't have to know what your ultimate destination is but you can try and experiment you can learn from those things and you can move forward and so that I do think in technology organizations we've seen tremendous progress even over the last year as organizations are adopting agile endeavor and so that still continues to be I think a great way for people to to configure their processes for change but this year we've seen some great examples of organizations taking a different tack to that problem and that's literally building modularity into their structures themselves right actually building the idea that change is going to happen into how you're laying out your technology architectures right we've all seen the reverse of that when you build these optimized systems for you know kind of one environment you kind of flip over two years later what was the optimized system it's now called a legacy system that needs to be migrated that's an optimized system that now has to be moved to a new environment because the world has changed so again you'll see a great example of that in a few minutes here on stage next this concept of enabled double-clicking on that a little bit so much of what we've done in technology over the past few years has been around automation how do we actually replace things that people were doing with technology or augmenting what people are doing with technology and that's incredibly important and that's work that can continue to go forward it needs to happen it's not really what I'm talking about here though enablement in this case it's much more around how do you make sure individuals are getting the context they need how are you making sure that they're getting the information they need how are you making sure they're getting the tools they need to make decisions on the spot so it's less about automating what people are doing and more about how can you better enable people with tools and technology now from a leadership perspective that's around making sure people understand the strategy of the company the context in which they're working in making sure you've set the appropriate values etc etc from a technology perspective that's ensuring that you're building the right systems that allow the right information the right tools at the right time to the right people now to some extent even that might not be hard but when the world is constantly changing that gets to be even harder and I think that's one of the reasons we see a lot of traction and open source to solve these problems to use flexible systems to help enterprises be able to enable their people not just in it today but to be flexible going forward and again we'll see some great examples of that and finally engagement so again if execution can't be around driving compliance to a plan because you no longer have this kind of Cris plan well what do leaders do how do organizations operate and so you know I'll broadly use the term engagement several of our customers have used this term and this is really saying well how do you engage your people in real-time to make the right decisions how do you accelerate a pace of cadence how do you operate at a different speed so you can react to change and take advantage of opportunities as they arise and everywhere we look IT is a key enabler of this right in the past IT was often seen as an inhibitor to this because the IT systems move slower than the business might want to move but we are seeing with some of these new technologies that literally IT is becoming the enabler and driving the pace of change back on to the business and you'll again see some great examples of that as well so again rather than listen to me sit here and theoretically talk about these things or refer to what we've seen others doing I thought it'd be much more interesting to bring some of our partners and our customers up here to specifically talk about what they're doing so I'm really excited to have a great group of customers who have agreed to stand in front of 7,500 people or however many here this morning and talk a little bit more about what they're doing so really excited to have them here and really appreciate all them agreeing to be a part of this and so to start I want to start with tee systems we have the CEO of tee systems here and I think this is a great story because they're really two parts to it right because he has two perspectives one is as the CEO of a global company itself having to navigate its way through digital disruption and as a global cloud service provider obviously helping its customers through this same type of change so I'm really thrilled to have a del hasta li join me on stage to talk a little bit about T systems and what they're doing and what we're doing jointly together so Adelle [Music] Jim took to see you Adele thank you for being here you for having me please join me I love to DJ when that fantastic we may have to hire him no more events for events where's well employed he's well employed though here that team do not give him mics activation it's great to have you here really do appreciate it well you're the CEO of a large organization that's going through this disruption in the same way we are I'd love to hear a little bit how for your company you're thinking about you know navigating this change that we're going through great well you know key systems as an ICT service provider we've been around for decades I'm not different to many of our clients we had to change the whole disruption of the cloud and digitization and new skills and new capability and agility it's something we had to face as well so over the last five years and especially in the last three years we invested heavily invested over a billion euros in building new capabilities building new offerings new infrastructures to support our clients so to be very disruptive for us as well and so and then with your customers themselves they're going through this set of change and you're working to help them how are you working to help enable your your customers as they're going through this change well you know all of them you know in this journey of changing the way they run their business leveraging IT much more to drive business results digitization and they're all looking for new skills new ideas they're looking for platforms that take them away from traditional waterfall development that takes a year or a year and a half before they see any results to processes and ways of bringing applications in a week in a month etcetera so it's it's we are part of that journey with them helping them for that and speaking of that I know we're working together and to help our joint customers with that can you talk a little bit more about what we're doing together sure well you know our relationship goes back years and years with with the Enterprise Linux but over the last few years we've invested heavily in OpenShift and OpenStack to build peope as layers to build you know flexible infrastructure for our clients and we've been working with you we tested many different technology in the marketplace and been more successful with Red Hat and the stack there and I'll give you an applique an example several large European car manufacturers who have connected cars now as a given have been accelerating the applications that needed to be in the car and in the past it took them years if not you know scores to get an application into the car and today we're using open shift as the past layer to develop to enable these DevOps for these companies and they bring applications in less than a month and it's a huge change in the dynamics of the competitiveness in the marketplace and we rely on your team and in helping us drive that capability to our clients yeah do you find it fascinating so many of the stories that you hear and that we've talked about with with our customers is this need for speed and this ability to accelerate and enable a greater degree of innovation by simply accelerating what what we're seeing with our customers absolutely with that plus you know the speed is important agility is really critical but doing it securely doing it doing it in a way that is not gonna destabilize the you know the broader ecosystem is really critical and things like GDP are which is a new security standard in Europe is something that a lot of our customers worry about they need help with and we're one of the partners that know what that really is all about and how to navigate within that and use not prevent them from using the new technologies yeah I will say it isn't just the speed of the external but the security and the regulation especially GDR we have spent an hour on that with our board this week there you go he said well thank you so much for being here really to appreciate the work that we're doing together and look forward to continued same here thank you thank you [Applause] we've had a great partnership with tea systems over the years and we've really taken it to the next level and what's really exciting about that is you know we've moved beyond just helping kind of host systems for our customers we really are jointly enabling their success and it's really exciting and we're really excited about what we're able to to jointly accomplish so next i'm really excited that we have our innovation award winners here and we'll have on stage with us our innovation award winners this year our BBVA dnm IAG lasat Lufthansa Technik and UPS and yet they're all working in one for specific technology initiatives that they're doing that really really stand out and are really really exciting you'll have a chance to learn a lot more about those through the course of the event over the next couple of days but in this context what I found fascinating is they were each addressing a different point of this configure enable engage and I thought it would be really great for you all to hear about how they're experimenting and working to solve these problems you know real-time large organizations you know happening now let's start with the video to see what they think about when they think about innovation I define innovation is something that's changing the model changing the way of thinking not just a step change improvement not just making something better but actually taking a look at what already exists and then putting them together in new and exciting lives innovation is about to build something nobody has done before historically we had a statement that business drives technology we flip that equation around an IT is now demonstrating to the business at power of technology innovation desde el punto de vista de la tecnologÃa supone salir de plataform as proprietary as ADA Madero cloud basado an open source it's a possibility the open source que no parameter no sir Kamala and I think way that for me open-source stands for flexibility speed security the community and that contribution from the community is really driving innovation innovation at a pace that I don't think our one individual organization could actually do ourselves right so first I'd like to talk with BBVA I love this story because as you know Financial Services is going through a massive set of transformations and BBVA really is at the leading edge of thinking about how to deploy a hybrid cloud strategy and kind of modular layered architecture to be successful regardless of what happens in the future so with that I'd like to welcome on stage Jose Maria Rosetta from BBVA [Music] thank you for being here and congratulations on your innovation award it's been a pleasure to be here with you it's great to have you hi everybody so Josemaria for those who might not be familiar with BBVA can you give us a little bit of background on your company yeah a brief description BBVA is is a bank as a financial institution with diversified business model and that provides well financial services to more than 73 million of customers in more than 20 countries great and I know we've worked with you for a long time so we appreciate that the partnership with you so I thought I'd start with a really easy question for you how will blockchain you know impact financial services in the next five years I've gotten no idea but if someone knows the answer I've got a job for him for him up a pretty good job indeed you know oh all right well let me go a little easier then so how will the global payments industry change in the next you know four or five years five years well I think you need a a Weezer well I tried to make my best prediction means that in five years just probably will be five years older good answer I like that I always abstract up I hope so I hope so yah-yah-yah hope so good point so you know immediately that's the obvious question you have a massive technology infrastructure is a global bank how do you prepare yourself to enable the organization to be successful when you really don't know what the future is gonna be well global banks and wealth BBBS a global gam Bank a certain component foundations you know today I would like to talk about risk and efficiency so World Bank's deal with risk with the market great the operational reputational risk and so on so risk control is part of all or DNA you know and when you've got millions of customers you know efficiency efficiency is a must so I think there's no problem with all these foundations they problem the problem analyze the problems appears when when banks translate these foundations is valued into technology so risk control or risk management avoid risk usually means by the most expensive proprietary technology in the market you know from one of the biggest software companies in the world you know so probably all of you there are so those people in the room were glad to hear you say that yeah probably my guess the name of those companies around San Francisco most of them and efficiency usually means a savory business unit as every department or country has his own specific needs by a specific solution for them so imagine yourself working in a data center full of silos with many different Hardware operating systems different languages and complex interfaces to communicate among them you know not always documented what really never documented so your life your life in is not easy you know in this scenario are well there's no room for innovation so what's been or or strategy be BES ready to move forward in this new digital world well we've chosen a different approach which is quite simple is to replace all local proprietary system by a global platform based on on open source with three main goals you know the first one is reduce the average transaction cost to one-third the second one is increase or developers productivity five times you know and the third is enable or delete the business be able to deliver solutions of three times faster so you're not quite easy Wow and everything with the same reliability as on security standards as we've got today Wow that is an extraordinary set of objectives and I will say their world on the path of making that successful which is just amazing yeah okay this is a long journey sometimes a tough journey you know to be honest so we decided to partnership with the with the best companies in there in the world and world record we think rate cut is one of these companies so we think or your values and your knowledge is critical for BBVA and well as I mentioned before our collaboration started some time ago you know and just an example in today in BBVA a Spain being one of the biggest banks in in the country you know and using red hat technology of course our firm and fronting architecture you know for mobile and internet channels runs the ninety five percent of our customers request this is approximately 3,000 requests per second and our back in architecture execute 70 millions of business transactions a day this is almost a 50% of total online transactions executed in the country so it's all running yes running I hope so you check for you came on stage it's I'll be flying you know okay good there's no wood up here to knock on it's been a really great partnership it's been a pleasure yeah thank you so much for being here thank you thank you [Applause] I do love that story because again so much of what we talk about when we when we talk about preparing for digital is a processed solution and again things like agile and DevOps and modular izing components of work but this idea of thinking about platforms broadly and how they can run anywhere and actually delivering it delivering at a scale it's just a phenomenal project and experience and in the progress they've made it's a great team so next up we have two organizations that have done an exceptional job of enabling their people with the right information and the tools they need to be successful you know in both of these cases these are organizations who are under constant change and so leveraging the power of open-source to help them build these tools to enable and you'll see it the size and the scale of these in two very very different contexts it's great to see and so I'd like to welcome on stage Oh smart alza' with dnm and David Abraham's with IAG [Music] Oh smart welcome thank you so much for being here Dave great to see you thank you appreciate you being here and congratulations to you both on winning the Innovation Awards thank you so Omar I really found your story fascinating and how you're able to enable your people with data which is just significantly accelerated the pace with which they can make decisions and accelerate your ability to to act could you tell us a little more about the project and then what you're doing Jim and Tina when the muchisimas gracias por ever say interesado pono true projecto [Music] encargado registry controller las entradas a leda's persona por la Frontera argentina yo sé de dos siento treinta siete puestos de contrôle tienen lo largo de la Frontera tanto area the restreamer it EEMA e if looool in dilute ammonia shame or cinta me Jonas the tránsito sacra he trod on in another Fronteras dingus idea idea de la Magneto la cual estamos hablando la Frontera cantina tienen extension the kin same in kilo metros esto es el gada mint a maje or allege Estancia kaeun a poor carretera a la co de mexico con el akka a direction emulation s 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calidad de vida de atras de mettre personas SI y meet our que el delito perform a trois Natura from Dana's Argentine sigue siendo en favor de esto SI temes uno de los paÃses mess Alberto's Allah immigration en Latin America yah hora con una plataforma mas segunda first of all I want to thank you for the interest is played for our project the National migration administration or diem records the entry and exit of people on the Argentine territory it grants residents permits to foreigners who wish to live in our country through 237 entry points land air border sea and river ways Jim dnm registered over 80 million transits throughout last year Argentine borders cover about 15,000 kilometers just our just to give you an idea of the magnitude of our borders this is greater than the distance on a highway between Mexico City and Alaska our department applies the mechanisms that prevent the entry and residents of people involved in crimes like terrorism trafficking of persons weapons drugs and others in 2016 we shifted to a more preventive and predictive paradigm that is how Sam's the system for migration analysis was created with red hats great assistance and support this allowed us to tackle the challenge of integrating multiple and varied issues legal issues police databases national and international security organizations like Interpol API advanced passenger information and PNR passenger name record this involved starting private cloud with OpenShift Rev data virtualization cloud forms and fuse that were the basis to develop Sam and implementing machine learning models and artificial intelligence our analysts consulted a number of systems and other manual files before 2016 4 days for each person entering or leaving the country so this has allowed us to optimize our decisions making them in real time each time Sam is consulted it processes patterns of over two billion data entries Sam's aim is to improve the quality of life of our citizens and visitors making sure that crime doesn't pierce our borders in an environment of analytic evolution and constant improvement in essence Sam contributes toward Argentina being one of the leaders in Latin America in terms of immigration with our new system great thank you and and so Dave tell us a little more about the insurance industry and the challenges in the EU face yeah sure so you know in the insurance industry it's a it's been a bit sort of insulated from a lot of major change in disruption just purely from the fact that it's highly regulated and the cost of so that the barrier to entry is quite high in fact if you think about insurance you know you have to have capital reserves to protect against those major events like floods bush fires and so on but the whole thing is a lot of change there's come in a really rapid pace I'm also in the areas of customer expectations you know customers and now looking and expecting for the same levels of flexibility and convenience that they would experience with more modern and new startups they're expecting out of the older institutions like banks and insurance companies like us so definitely expecting the industry to to be a lot more adaptable and to better meet their needs I think the other aspect of it really is in the data the data area where I think that the donor is now creating a much more significant connection between organizations in a car summers especially when you think about the level of devices that are now enabled and the sheer growth of data that's that that's growing at exponential rates so so that the impact then is that the systems that we used to rely on are the technology we used to rely on to be able to handle that kind of growth no longer keeps up and is able to to you know build for the future so we need to sort of change that so what I G's really doing is transform transforming the organization to become a lot more efficient focus more on customers and and really set ourselves up to be agile and adaptive and so ya know as part of your Innovation Award that the specific set of projects you tied a huge amount of different disparate systems together and with M&A and other you have a lot to do there to you tell us a little more about kind of how you're able to better respond to customer needs by being able to do that yeah no you're right so we've we've we're nearly a hundred year old company that's grown from lots of merger and acquisition and just as a result of that that means that data's been sort of spread out and fragmented across multiple brands and multiple products and so the number one sort of issue and problem that we were hearing was that it was too hard to get access to data and it's highly complicated which is not great from a company from our perspective really because because we are a data company right that's what we do we we collect data about people what they what's important to them what they value and the environment in which they live so that we can understand that risk and better manage and protect those people so what we're doing is we're trying to make and what we have been doing is making data more open and accessible and and by that I mean making data more of easily available for people to use it to make decisions in their day-to-day activity and to do that what we've done is built a single data platform across the group that unifies the data into a single source of truth that we can then build on top of that single views of customers for example that puts the right information into the into the hands of the people that need it the most and so now why does open source play such a big part in doing that I know there are a lot of different solutions that could get you there sure well firstly I think I've been sauce has been k2 these and really it's been key because we've basically started started from scratch to build this this new next-generation data platform based on entirely open-source you know using great components like Kafka and Postgres and airflow and and and and and then fundamentally building on top of red Red Hat OpenStack right to power all that and they give us the flexibility that we need to be able to make things happen much faster for example we were just talking to the pivotal guys earlier this week here and some of the stuff that we're doing they're they're things quite interesting innovative writes even sort of maybe first in the world where we've taken the older sort of appliance and dedicated sort of massive parallel processing unit and ported that over onto red Red Hat OpenStack right which is now giving us a lot more flexibility for scale in a much more efficient way but you're right though that we've come from in the past a more traditional approach to to using vendor based technology right which was good back then when you know technology solutions could last for around 10 years or so on and and that was fine but now that we need to move much faster we've had to rethink that and and so our focus has been on using you know more commoditized open source technology built by communities to give us that adaptability and sort of remove the locking in there any entrenchment of technology so that's really helped us but but I think that the last point that's been really critical to us is is answering that that concern and question about ongoing support and maintenance right so you know in a regular environment the regulator is really concerned about anything that could fundamentally impact business operation and and so the question is always about what happens when something goes wrong who's going to be there to support you which is where the value of the the partnership we have with Red Hat has really come into its own right and what what it's done is is it's actually giving us the best of both worlds a means that we can we can leverage and use and and and you know take some of the technology that's being developed by great communities in the open source way but also partner with a trusted partner in red had to say you know they're going to stand behind that community and provide that support when we needed the most so that's been the kind of the real value out of that partnership okay well I appreciate I love the story it's how do you move quickly leverage the power community but do it in a safe secure way and I love the idea of your literally empowering people with machine learning and AI at the moment when they need it it's just an incredible story so thank you so much for being here appreciate it thank you [Applause] you know again you see in these the the importance of enabling people with data and in an old-world was so much data was created with a system in mind versus data is a separate asset that needs to be available real time to anyone is a theme we hear over and over and over again and so you know really looking at open source solutions that allow that flexibility and keep data from getting locked into proprietary silos you know is a theme that we've I've heard over and over over the past year with many of our customers so I love logistics I'm a geek that way I come from that background in the past and I know that running large complex operations requires flawless execution and that requires great data and we have two great examples today around how to engage own organizations in new and more effective ways in the case of lufthansa technik literally IT became the business so it wasn't enabling the business it became the business offering and importantly went from idea to delivery to customers in a hundred days and so this theme of speed and the importance of speed it's a it's a great story you'll hear more about and then also at UPS UPS again I talked a little earlier about IT used to be kind of the long pole in the tent the thing that was slow moving because of the technology but UPS is showing that IT can actually drive the business and the cadence of business even faster by demonstrating the power and potential of technology to engage in this case hundreds of thousands of people to make decisions real-time in the face of obviously constant change around weather mechanicals and all the different things that can happen in a large logistics operation like that so I'd like to welcome on stage to be us more from Lufthansa Technik and Nick Castillo from ups to be us welcome thank you for being here Nick thank you thank you Jim and congratulations on your Innovation Awards oh thank you it's a great honor so to be us let's start with you can you tell us a little bit more about what a viet are is yeah avatars are a digital platform offering features like aircraft condition analytics reliability management and predictive maintenance and it helps airlines worldwide to digitize and improve their operations so all of the features work and can be used separately or generate even more where you burn combined and finally we decided to set up a viet as an open platform that means that we avoid the whole aviation industry to join the community and develop ideas on our platform and to be as one of things i found really fascinating about this is that you had a mandate to do this at a hundred days and you ultimately delivered on it you tell us a little bit about that i mean nothing in aviation moves that fast yeah that's been a big challenge so in the beginning of our story the Lufthansa bot asked us to develop somehow digital to win of an aircraft within just hundred days and to deliver something of value within 100 days means you cannot spend much time and producing specifications in terms of paper etc so for us it was pretty clear that we should go for an angel approach and immediately start and developing ideas so we put the best experts we know just in one room and let them start to work and on day 2 I think we already had the first scribbles for the UI on day 5 we wrote the first lines of code and we were able to do that because it has been a major advantage for us to already have four technologies taken place it's based on open source and especially rated solutions because we did not have to waste any time setting up the infrastructure and since we wanted to get feedback very fast we were certainly visited an airline from the Lufthansa group already on day 30 and showed them the first results and got a lot of feedback and because from the very beginning customer centricity has been an important aspect for us and changing the direction based on customer feedback has become quite normal for us over time yeah it's an interesting story not only engaging the people internally but be able to engage with a with that with a launch customer like that and get feedback along the way as it's great thing how is it going overall since launch yeah since the launch last year in April we generated much interest in the industry as well from Airlines as from competitors and in the following month we focused on a few Airlines which had been open minded and already advanced in digital activities and we've got a lot of feedback by working with them and we're able to improve our products by developing new features for example we learned that data integration can become quite complex in the industry and therefore we developed a new feature called quick boarding allowing Airlines to integrate into the via table platform within one day using a self-service so and currently we're heading for the next steps beyond predictive maintenance working on process automation and prescriptive prescriptive maintenance because we believe prediction without fulfillment still isn't enough it really is a great example of even once you're out there quickly continuing to innovate change react it's great to see so Nick I mean we all know ups I'm still always blown away by the size and scale of the company and the logistics operations that you run you tell us a little more about the project and what we're doing together yeah sure Jim and you know first of all I think I didn't get the sportcoat memo I think I'm the first one up here today with a sport coat but you know first on you know on behalf of the 430,000 ups was around the world and our just world-class talented team of 5,000 IT professionals I have to tell you we're humbled to be one of this year's red hat Innovation Award recipients so we really appreciate that you know as a global logistics provider we deliver about 20 million packages each day and we've got a portfolio of technologies both operational and customer tech and another customer facing side the power what we call the UPS smart logistics network and I gotta tell you innovations in our DNA technology is at the core of everything we do you know from the ever familiar first and industry mobile platform that a lot of you see when you get delivered a package which we call the diad which believe it or not we delivered in 1992 my choice a data-driven solution that drives over 40 million of our my choice customers I'm whatever you know what this is great he loves logistics he's a my choice customer you could be one too by the way there's a free app in the App Store but it provides unmatched visibility and really controls that last mile delivery experience so now today we're gonna talk about the solution that we're recognized for which is called site which is part of a much greater platform that we call edge which is transforming how our package delivery teams operate providing them real-time insights into our operations you know this allows them to make decisions based on data from 32 disparate data sources and these insights help us to optimize our operations but more importantly they help us improve the delivery experience for our customers just like you Jim you know on the on the back end is Big Data and it's on a large scale our systems are crunching billions of events to render those insights on an easy-to-use mobile platform in real time I got to tell you placing that information in our operators hands makes ups agile and being agile being able to react to changing conditions as you know is the name of the game in logistics now we built edge in our private cloud where Red Hat technologies play a very important role as part of our overage overarching cloud strategy and our migration to agile and DevOps so it's it's amazing it's amazing the size and scale so so you have this technology vision around engaging people in a more effect way those are my word not yours but but I'd be at that's how it certainly feels and so tell us a little more about how that enables the hundreds of thousands people to make better decisions every day yep so you know we're a people company and the edge platform is really the latest in a series of solutions to really empower our people and really power that smart logistics network you know we've been deploying technology believe it or not since we founded the company in 1907 we'll be a hundred and eleven years old this August it's just a phenomenal story now prior to edge and specifically the syphon ishutin firm ation from a number of disparate systems and reports they then need to manually look across these various data sources and and frankly it was inefficient and prone to inaccuracy and it wasn't really real-time at all now edge consumes data as I mentioned earlier from 32 disparate systems it allows our operators to make decisions on staffing equipment the flow of packages through the buildings in real time the ability to give our people on the ground the most up-to-date data allows them to make informed decisions now that's incredibly empowering because not only are they influencing their local operations but frankly they're influencing the entire global network it's truly extraordinary and so why open source and open shift in particular as part of that solution yeah you know so as I mentioned Red Hat and Red Hat technology you know specifically open shift there's really core to our cloud strategy and to our DevOps strategy the tools and environments that we've partnered with Red Hat to put in place truly are foundational and they've fundamentally changed the way we develop and deploy our systems you know I heard Jose talk earlier you know we had complex solutions that used to take 12 to 18 months to develop and deliver to market today we deliver those same solutions same level of complexity in months and even weeks now openshift enables us to container raise our workloads that run in our private cloud during normal operating periods but as we scale our business during our holiday peak season which is a very sure window about five weeks during the year last year as a matter of fact we delivered seven hundred and sixty-two million packages in that small window and our transactions our systems they just spiked dramatically during that period we think that having open shift will allow us in those peak periods to seamlessly move workloads to the public cloud so we can take advantage of burst capacity economically when needed and I have to tell you having this flexibility I think is key because you know ultimately it's going to allow us to react quickly to customer demands when needed dial back capacity when we don't need that capacity and I have to say it's a really great story of UPS and red hat working you together it really is a great story is just amazing again the size and scope but both stories here a lot speed speed speed getting to market quickly being able to try things it's great lessons learned for all of us the importance of being able to operate at a fundamentally different clock speed so thank you all for being here very much appreciated congratulate thank you [Applause] [Music] alright so while it's great to hear from our Innovation Award winners and it should be no surprise that they're leading and experimenting in some really interesting areas its scale so I hope that you got a chance to learn something from these interviews you'll have an opportunity to learn more about them you'll also have an opportunity to vote on the innovator of the year you can do that on the Red Hat summit mobile app or on the Red Hat Innovation Awards homepage you can learn even more about their stories and you'll have a chance to vote and I'll be back tomorrow to announce the the summit winner so next I like to spend a few minutes on talking about how Red Hat is working to catalyze our customers efforts Marko bill Peter our senior vice president of customer experience and engagement and John Alessio our vice president of global services will both describe areas in how we are working to configure our own organization to effectively engage with our customers to use open source to help drive their success so with that I'd like to welcome marquel on stage [Music] good morning good morning thank you Jim so I want to spend a few minutes to talk about how we are configured how we are configured towards your success how we enable internally as well to work towards your success and actually engage as well you know Paul yesterday talked about the open source culture and our open source development net model you know there's a lot of attributes that we have like transparency meritocracy collaboration those are the key of our culture they made RedHat what it is today and what it will be in the future but we also added our passion for customer success to that let me tell you this is kind of the configuration from a cultural perspective let me tell you a little bit on what that means so if you heard the name my organization is customer experience and engagement right in the past we talked a lot about support it's an important part of the Red Hat right and how we are configured we are configured probably very uniquely in the industry we put support together we have product security in there we add a documentation we add a quality engineering into an organization you think there's like wow why are they doing it we're also running actually the IT team for actually the product teams why are we doing that now you can imagine right we want to go through what you see as well right and I'll give you a few examples on how what's coming out of this configuration we invest more and more in testing integration and use cases which you are applying so you can see it between the support team experiencing a lot what you do and actually changing our test structure that makes a lot of sense we are investing more and more testing outside the boundaries so not exactly how things must fall by product management or engineering but also how does it really run in an environment that you operate we run complex setups internally right taking openshift putting in OpenStack using software-defined storage underneath managing it with cloud forms managing it if inside we do that we want to see how that works right we are reshaping documentation console to kind of help you better instead of just documenting features and knobs as in how can how do you want to achieve things now part of this is the configuration that are the big part of the configuration is the voice of the customer to listen to what you say I've been here at Red Hat a few years and one of my passion has always been really hearing from customers how they do it I travel constantly in the world and meet with customers because I want to know what is really going on we use channels like support we use channels like getting from salespeople the interaction from customers we do surveys we do you know we interact with our people to really hear what you do what we also do what maybe not many know and it's also very unique in the industry we have a webpage called you asked reacted we show very transparently you told us this is an area for improvement and it's not just in support it's across the company right build us a better web store build us this we're very transparent about Hades improvements we want to do with you now if you want to be part of the process today go to the feedback zone on the next floor down and talk to my team I might be there as well hit me up we want to hear the feedback this is how we talk about configuration of the organization how we are configured let me go to let me go to another part which is innovation innovation every day and that in my opinion the enable section right we gotta constantly innovate ourselves how do we work with you how do we actually provide better value how do we provide faster responses in support this is what we would I say is is our you know commitment to innovation which is the enabling that Jim talked about and I give you a few examples which I'm really happy and it kind of shows the open source culture at Red Hat our commitment is for innovation I'll give you good example right if you have a few thousand engineers and you empower them you kind of set the business framework as hey this is an area we got to do something you get a lot of good IDs you get a lot of IDs and you got a shape an inter an area that hey this is really something that brings now a few years ago we kind of said or I say is like based on a lot of feedback is we got to get more and more proactive if you customers and so I shaped my team and and I shaped it around how can we be more proactive it started very simple as in like from kbase articles or knowledgebase articles in getting started guys then we started a a tool that we put out called labs you've probably seen them if you're on the technical side really taking small applications out for you to kind of validate is this configured correctly stat configure there was the start then out of that the ideas came and they took different turns and one of the turns that we came out was right at insights that we launched a few years ago and did you see the demo yesterday that in Paul's keynote that they showed how something was broken with one the data centers how it was applied to fix and how has changed this is how innovation really came from the ground up from the support side and turned into something really a being a cornerstone of our strategy and we're keeping it married from the day to day work right you don't want to separate this you want to actually keep that the data that's coming from the support goes in that because that's the power that we saw yesterday in the demo now innovation doesn't stop when you set the challenge so we did the labs we did the insights we just launched a solution engine called solution engine another thing that came out of that challenge is in how do we break complex issues down that it's easier for you to find a solution quicker it's one example but we're also experimenting with AI so insights uses AI as you probably heard yesterday we also use it internally to actually drive faster resolution we did in one case with a a our I bought basically that we get to 25% faster resolution on challenges that you have the beauty for you obviously it's well this is much faster 10% of all our support cases today are supported and assisted by an AI now I'll give you another example of just trying to tell you the innovation that comes out if you configure and enable the team correctly kbase articles are knowledgebase articles we q8 thousands and thousands every year and then I get feedback as and while they're good but they're in English as you can tell my English is perfect so it's not no issue for that but for many of you is maybe like even here even I read it in Japanese so we actually did machine translation because it's too many that we can do manually the using machine translation I can tell it's a funny example two weeks ago I tried it I tried something from English to German I looked at it the German looked really bad I went back but the English was bad so it really translates one to one actually what it does but it's really cool this is innovation that you can apply and the team actually worked on this and really proud on that now the real innovation there is not these tools the real innovation is that you can actually shape it in a way that the innovation comes that you empower the people that's the configure and enable and what I think is all it's important this don't reinvent the plumbing don't start from scratch use systems like containers on open shift to actually build the innovation in a smaller way without reinventing the plumbing you save a lot of issues on security a lot of issues on reinventing the wheel focus on that that's what we do as well if you want to hear more details again go in the second floor now let's talk about the engage that Jim mentioned before what I translate that engage is actually engaging you as a customer towards your success now what does commitment to success really mean and I want to reflect on that on a traditional IT company shows up with you talk the salesperson solution architect works with you consulting implements solution it comes over to support and trust me in a very traditional way the support guy has no clue what actually was sold early on it's what happens right and this is actually I think that red had better that we're not so silent we don't show our internal silos or internal organization that much today we engage in a way it doesn't matter from which team it comes we have a better flow than that you deserve how the sausage is made but we can never forget what was your business objective early on now how is Red Hat different in this and we are very strong in my opinion you might disagree but we are very strong in a virtual accounting right really putting you in the middle and actually having a solution architect work directly with support or consulting involved and driving that together you can also help us in actually really embracing that model if that's also other partners or system integrators integrate put yourself in the middle be around that's how we want to make sure that we don't lose sight of the original business problem trust me reducing the hierarchy or getting rid of hierarchy and bureaucracy goes a long way now this is how we configured this is how we engage and this is how we are committed to your success with that I'm going to introduce you to John Alessio that talks more about some of the innovation done with customers thank you [Music] good morning I'm John Alessio I'm the vice president of Global Services and I'm delighted to be with you here today I'd like to talk to you about a couple of things as it relates to what we've been doing since the last summit in the services organization at the core of everything we did it's very similar to what Marco talked to you about our number one priority is driving our customer success with red hat technology and as you see here on the screen we have a number of different offerings and capabilities all the way from training certification open innovation labs consulting really pairing those capabilities together with what you just heard from Marco in the support or cee organization really that's the journey you all go through from the beginning of discovering what your business challenge is all the way through designing those solutions and deploying them with red hat now the highlight like to highlight a few things of what we've been up to over the last year so if I start with the training and certification team they've been very busy over the last year really updating enhancing our curriculum if you haven't stopped by the booth there's a preview for new capability around our learning community which is a new way of learning and really driving that enable meant in the community because 70% of what you need to know you learned from your peers and so it's a very key part of our learning strategy and in fact we take customer satisfaction with our training and certification business very seriously we survey all of our students coming out of training 93% of our students tell us they're better prepared because of red hat training and certification after Weeds they've completed the course we've updated the courses and we've trained well over a hundred and fifty thousand people over the last two years so it's a very very key part of our strategy and that combined with innovation labs and the consulting operation really drive that overall journey now we've been equally busy in enhancing the system of enablement and support for our business partners another very very key initiative is building out the ecosystem we've enhanced our open platform which is online partner enablement network we've added new capability and in fact much of the training and enablement that we do for our internal consultants our deal is delivered through the open platform now what I'm really impressed with and thankful for our partners is how they are consuming and leveraging this material we train and enable for sales for pre-sales and for delivery and we're up over 70% year in year in our partners that are enabled on RedHat technology let's give our business partners a round of applause now one of our offerings Red Hat open innovation labs I'd like to talk a bit more about and take you through a case study open innovation labs was created two years ago it's really there to help you on your journey in adopting open source technology it's an immersive experience where your team will work side-by-side with Red Hatters to really propel your journey forward in adopting open source technology and in fact we've been very busy since the summit in Boston as you'll see coming up on the screen we've completed dozens of engagements leveraging our methods tools and processes for open innovation labs as you can see we've worked with large and small accounts in fact if you remember summit last year we had a European customer easier AG on stage which was a startup and we worked with them at the very beginning of their business to create capabilities in a very short four-week engagement but over the last year we've also worked with very large customers such as Optim and Delta Airlines here in North America as well as Motability operations in the European arena one of the accounts I want to spend a little bit more time on is Heritage Bank heritage Bank is a community owned bank in Toowoomba Australia their challenge was not just on creating new innovative technology but their challenge was also around cultural transformation how to get people to work together across the silos within their organization we worked with them at all levels of the organization to create a new capability the first engagement went so well that they asked us to come in into a second engagement so I'd like to do now is run a video with Peter lock the chief executive officer of Heritage Bank so he can take you through their experience Heritage Bank is one of the country's oldest financial institutions we have to be smarter we have to be more innovative we have to be more agile we had to change we had to find people to help us make that change the Red Hat lab is the only one that truly helps drive that change with a business problem the change within the team is very visible from the start to now we've gone from being separated to very single goal minded seeing people that I only ever seen before in their cubicles in the room made me smile programmers in their thinking I'm now understanding how the whole process fits together the productivity of IT will change and that is good for our business that's really the value that were looking for the Red Hat innovation labs for us were a really great experience I'm not interested in running an organization I'm interested in making a great organization to say I was pleasantly surprised by it is an understatement I was delighted I love the quote I was delighted makes my heart warm every time I see that video you know since we were at summit for those of you who are with us in Boston some of you went on our hardhat tours we've opened three physical facilities here at Red Hat where we can conduct red head open Innovation Lab engagements Singapore London and Boston were all opened within the last physical year and in fact our site in Boston is paired with our world-class executive briefing center as well so if you haven't been there please do check it out I'd like to now talk to you a bit about a very special engagement that we just recently completed we just recently completed an engagement with UNICEF the United Nations Children's Fund and the the purpose behind this engagement was really to help UNICEF create an open-source platform that marries big data with social good the idea is UNICEF needs to be better prepared to respond to emergency situations and as you can imagine emergency situations are by nature unpredictable you can't really plan for them they can happen anytime anywhere and so we worked with them on a project that we called school mapping and the idea was to provide more insights so that when emergency situations arise UNICEF could do a much better job in helping the children in the region and so we leveraged our Red Hat open innovation lab methods tools processes that you've heard about just like we did at Heritage Bank and the other accounts I mentioned but then we also leveraged Red Hat software technologies so we leveraged OpenShift container platform we leveraged ansible automation we helped the client with a more agile development approach so they could have releases much more frequently and continue to update this over time we created a continuous integration continuous deployment pipeline we worked on containers and container in the application etc with that we've been able to provide a platform that is going to allow for their growth to better respond to these emergency situations let's watch a short video on UNICEF mission of UNICEF innovation is to apply technology to the world's most pressing problems facing children data is changing the landscape of what we do at UNICEF this means that we can figure out what's happening now on the ground who it's happening to and actually respond to it in much more of a real-time manner than we used to be able to do we love working with open source communities because of their commitment that we should be doing good for the world we're actually with red hat building a sandbox where universities or other researchers or data scientists can connect and help us with our work if you want to use data for social good there's so many groups out there that really need your help and there's so many ways to get involved [Music] so let's give a very very warm red hat summit welcome to Erica kochi co-founder of unicef innovation well Erica first of all welcome to Red Hat summit thanks for having me here it's our pleasure and thank you for joining us so Erica I've just talked a bit about kind of what we've been up to and Red Hat services over the last year we talked a bit about our open innovation labs and we did this project the school mapping project together our two teams and I thought the audience might find it interesting from your point of view on why the approach we use in innovation labs was such a good fit for the school mapping project yeah it was a great fit for for two reasons the first is values everything that we do at UNICEF innovation we use open source technology and that's for a couple of reasons because we can take it from one place and very easily move it to other countries around the world we work in 190 countries so that's really important for us not to be able to scale things also because it makes sense we can get we can get more communities involved in this and look not just try to do everything by ourselves but look much open much more openly towards the open source communities out there to help us with our work we can't do it alone yeah and then the second thing is methodology you know the labs are really looking at taking this agile approach to prototyping things trying things failing trying again and that's really necessary when you're developing something new and trying to do something new like mapping every school in the world yeah very challenging work think about it 190 countries Wow and so the open source platform really works well and then the the rapid prototyping was really a good fit so I think the audience might find it interesting on how this application and this platform will help children in Latin America so in a lot of countries in Latin America and many countries throughout the world that UNICEF works in are coming out of either decades of conflict or are are subject to natural disasters and not great infrastructure so it's really important to a for us to know where schools are where communities are well where help is needed what's connected what's not and using a overlay of various sources of data from poverty mapping to satellite imagery to other sources we can really figure out what's happening where resources are where they aren't and so we can plan better to respond to emergencies and to and to really invest in areas that are needed that need that investment excellent excellent it's quite powerful what we were able to do in a relatively short eight or nine week engagement that our two teams did together now many of your colleagues in the audience are using open source today looking to expand their use of open source and I thought you might have some recommendations for them on how they kind of go through that journey and expanding their use of open source since your experience at that yeah for us it was it was very much based on what's this gonna cost we have limited resources and what's how is this gonna spread as quickly as possible mm-hmm and so we really asked ourselves those two questions you know about 10 years ago and what we realized is if we are going to be recommending technologies that governments are going to be using it really needs to be open source they need to have control over it yeah and they need to be working with communities not developing it themselves yeah excellent excellent so I got really inspired with what we were doing here in this project it's one of those you know every customer project is really interesting to me this one kind of pulls a little bit at your heartstrings on what the real impact could be here and so I know some of our colleagues here in the audience may want to get involved how can they get involved well there's many ways to get involved with the other UNICEF or other groups out there you can search for our work on github and there are tasks that you can do right now if and if you're looking for to do she's got work for you and if you want sort of a more a longer engagement or a bigger engagement you can check out our website UNICEF stories org and you can look at the areas you might be interested in and contact us we're always open to collaboration excellent well Erica thank you for being with us here today thank you for the great project we worked on together and have a great summer thank you for being give her a round of applause all right well I hope that's been helpful to you to give you a bit of an update on what we've been focused on in global services the message I'll leave with you is our top priority is customer success as you heard through the story from UNICEF from Heritage Bank and others we can help you innovate where you are today I hope you have a great summit and I'll call out Jim Whitehurst thank you John and thank you Erica that's really an inspiring story we have so many great examples of how individuals and organizations are stepping up to transform in the face of digital disruption I'd like to spend my last few minutes with one real-world example that brings a lot of this together and truly with life-saving impact how many times do you think you can solve a problem which is going to allow a clinician to now save the life I think the challenge all of his physicians are dealing with is data overload I probably look at over 100,000 images in a day and that's just gonna get worse what if it was possible for some computer program to look at these images with them and automatically flag images that might deserve better attention Chris on the surface seems pretty simple but underneath Chris has a lot going on in the past year I've seen Chris Foreman community and a space usually dominated by proprietary software I think Chris can change medicine as we know it today [Music] all right with that I'd like to invite on stage dr. Ellen grant from Boston Children's Hospital dr. grant welcome thank you for being here so dr. grant tell me who is Chris Chris does a lot of work for us and I think Chris is making me or has definitely the potential to make me a better doctor Chris helps us take data from our archives in the hospital and port it to wrap the fastback ends like the mass up and cloud to do rapid data processing and provide it back to me in any format on a desktop an iPad or an iPhone so it it basically brings high-end data analysis right to me at the bedside and that's been a barrier that I struggled with years ago to try to break down so that's where we started with Chris is to to break that barrier between research that occurred on a timeline of days to weeks to months to clinical practice which occurs in the timeline of seconds to minutes well one of things I found really fascinating about this story RedHat in case you can't tell we're really passionate about user driven innovation is this is an example of user driven innovation not directly at a technology company but in medicine excuse me can you tell us just a little bit about the genesis of Chris and how I got started yeah Chris got started when I was running a clinical division and I was very frustrated with not having the latest image analysis tools at my fingertips while I was on clinical practice and I would have to on the research so I could go over and you know do line code and do the data analysis but if I'm always over in clinical I kept forgetting how to do those things and I wanted to have all those innovations that my fingertips and not have to remember all the computer science because I'm a physician not like a better scientist so I wanted to build a platform that gave me easy access to that back-end without having to remember all the details and so that's what Chris does for us is brings allowed me to go into the PAC's grab a dataset send it to a computer and back in to do the analysis and bring it back to me without having to worry about where it was or how it got there that's all involved in the in the platform Chris and why not just go to a vendor and ask them to write a piece of software for you to do that yeah we thought about that and we do a lot of technical innovations and we always work with the experts so we wanted to work with if I'm going to be able to say an optical device I'm going to work with the optical engineers or an EM our system I'm going to work with em our engineers so we wanted to work with people who really knew or the plumbers so to speak of the software in industry so we ended up working with the massive point cloud for the platform and the distributed systems in Red Hat as the infrastructure that's starting to support Chris and that's been actually a really incredible journey for us because medical ready medical softwares not typically been a community process and that's something that working with dan from Red Hat we learned a lot about how to participate in an open community and I think our team has grown a lot as a result of that collaboration and I know you we've talked about in the past that getting this data locked into a proprietary system you may not be able to get out there's a real issue can you talk about the importance of open and how that's worked in the process yeah and I think for the medical community and I find this resonates with other physicians as well too is that it's medical data we want to continue to own and we feel very awkward about giving it to industry so we would rather have our data sitting in an open cloud like the mass open cloud where we can have a data consortium that oversees the data governance so that we're not giving our data way to somebody else but have a platform that we can still keep a control of our own data and I think it's going to be the future because we're running of a space in the hospital we generate so much data and it's just going to get worse as I was mentioning and all the systems run faster we get new devices so the amount of data that we have to filter through is just astronomically increasing so we need to have resources to store and compute on such large databases and so thinking about where this could go I mean this is a classic feels like an open-source project it started really really small with a originally modest set of goals and it's just kind of continue to grow and grow and grow it's a lot like if yes leanest torval Linux would be in 1995 you probably wouldn't think it would be where it is now so if you dream with me a little bit where do you think this could possibly go in the next five years ten years what I hope it'll do is allow us to break down the silos within the hospital because to do the best job at what we physicians do not only do we have to talk and collaborate together as individuals we have to take the data each each community develops and be able to bring it together so in other words I need to be able to bring in information from vital monitors from mr scans from optical devices from genetic tests electronic health record and be able to analyze on all that data combined so ideally this would be a platform that breaks down those information barriers in a hospital and also allows us to collaborate across multiple institutions because many disorders you only see a few in each hospital so we really have to work as teams in the medical community to combine our data together and also I'm hoping that and we even have discussions with people in the developing world because they have systems to generate or to got to create data or say for example an M R system they can't create data but they don't have the resources to analyze on it so this would be a portable for them to participate in this growing data analysis world without having to have the infrastructure there and be a portal into our back-end and we could provide the infrastructure to do the data analysis it really is truly amazing to see how it's just continued to grow and grow and expand it really is it's a phenomenal story thank you so much for being here appreciate it thank you [Applause] I really do love that story it's a great example of user driven innovation you know in a different industry than in technology and you know recognizing that a clinicians need for real-time information is very different than a researchers need you know in projects that can last weeks and months and so rather than trying to get an industry to pivot and change it's a great opportunity to use a user driven approach to directly meet those needs so we still have a long way to go we have two more days of the summit and as I said yesterday you know we're not here to give you all the answers we're here to convene the conversation so I hope you will have an opportunity today and tomorrow to meet some new people to share some ideas we're really really excited about what we can all do when we work together so I hope you found today valuable we still have a lot more happening on the main stage as well this afternoon please join us back for the general session it's a really amazing lineup you'll hear from the women and opensource Award winners you'll also hear more about our collab program which is really cool it's getting middle school girls interested in open sourcing coding and so you'll have an opportunity to see some people involved in that you'll also hear from the open source Story speakers and you'll including in that you will see a demo done by a technologist who happens to be 11 years old so really cool you don't want to miss that so I look forward to seeing you then this afternoon thank you [Applause]
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Andrew Wilson & Ellyn Shook, Accenture | ServiceNow Knowledge18
>> Narrator: Live from Las Vegas, it's the CUBE covering Service Now Knowledge 2018. Brought to you by Service Now. >> Welcome back to Service Now Knowledge 18 this is the CUBE's live coverage. We are the leader in live technology coverage. We extract the signal from the noise. I'm Rebecca Knight your host along with my cohost Dave Vellante. We've got a great panel right now. We have Andrew Wilson who is the CIO of Accenture and Ellen Shook who is the chief leadership in human resources officer at Accenture. Thanks so much for coming on the show. >> Thanks for having us. >> Hello great to be back. >> Good to see you again. >> Before the cameras were rolling we were talking about people driven change. But Accenture not but, and Accenture is a huge organization. 400,000 plus individuals working around the world. How do you drive change in such a large and dispersed organization? >> Well I think the most important thing is that change isn't human driven but humans need to be at the center of all change and I think that's why Andrew and I show up in a lot of places together. Because we do use technology to elevate the human experience at Accenture. And the more digital an organization becomes the more important human connection is and that's what we do is create truly compelling experiences for our people. >> Because we don't have separate agendas at Accenture. The relationship that Ellen and I have I think is one of the most important in our enterprise. Where we're driving digital transformation for our clients and within our own business and it's equal parts technology, talent, and change. And so you have to bring those things together and so what we're doing at Knowledge is talking a lot about the outcomes that we drive. Where we're in an experience rich culture our people, our employees, our citizens, our customers. They demand an experience which is very different to how the old IT posture had to deliver. So if we get the partnership right we create a culture and an environment that they'll have fun in and enjoy and not just have to turn up at work for. >> So Ellen what's the outcome that you're trying to achieve? Let's work backwards from there when you think about your human experience? >> Well really what we're trying to do is create an environment where our people can be successful both professionally and personally. Because you, we really require huge diversity at Accenture because in order to bring innovative solutions to our clients we truly need very broad diversity and in order to discover and inspire diverse base of talent. We need to create world class experiences that really unlock their full potential. >> We're all human beings after all. But human beings whether or not we're delivering services or whether we're consuming them. So under Ellen's leadership we talk about truly human and I think that's really important because we must reflect and understand the community we serve. So if we don't have the diversity, if we don't have the gender mix. If we're not looking like the humans who we need to look after then there's going to be a barrier and I think that's at the heart of a lot of modern transformation. >> Now hang on. I heard you say today you have a lot of nn human workers. >> I do, I do. >> So they're not all humans. Who are they, are they robots? >> Well the future of work and the future workforce is a combination of human and machine. Because you need both and you need both working in a way that compliments each other. So we're often asked does the machine replace the human. No it doesn't it changes the content of the work and frees the human to do more interesting work and we need both in a modern agenda. >> And quite simply we do have a very strong belief that technology elevates humans and does not eliminate humans. >> And I'm an optimist too but when I go to the airport I see kiosks, more kiosks than humans. When I drive down the highway out of Heathrow I see all the billboards and they're neon now or electronic so clearly machines have always replaced humans in jobs and clearly as humans we've always overcome. So I'm an optimist too but it seems different this time around because, it cognitive functions and it seems like a whole new set of skills. You guys are experts at this. What are your thoughts? >> I think we are building a set of skills is the new that's absolutely essential for the modern enterprise. So when you drive down the road from Heathrow you don't see the data scientists, you don't see the design thinkers. You don't see the humans that are listening to and talking with their customers and surfacing insights. We think about applying intelligence in the enterprise. Now the humans wouldn't have time to do that if they had to deal with all the old transactions. Free them up from that and then they can do all of this interesting work and that's the future of work. >> One of the things you were talking about on the main stage Andrew was about the changing role of the CIO and you said I actually think of myself as a chief experience officer. Can you refine that a little bit? >> Well I think Ellen and I both care about the experience of all of our employees, all of our humans, all of our citizens and all of our customers and clients as well. So the days of operating in a data center, of buildings systems are long gone. Accenture is now 90% in the cloud and I have to think about services which are really flexible, agile that deliver outcomes. So if my customers are not enjoying the experience and having fun and feeling at home. They're going to walk away so I care much more and that's why I think I lead with experience as the chief experience officer. >> So one just, to bring that down to an example. We hire about a 100,000 people a year and if you think of kind of the old paradigm when someone starts at your company. They have to get assigned a desk, a computer, a security badge you know get onto payroll and all of that historically has been done very siloed function by function. What Andrew and I are trying to create is an exciting experience when you show up for work on the first day where all of that is frictionless. All of that process goes to the backstage and how you feel about showing up as a new employee on your first day is just a glorious experience. >> So we always talk about people process and technology as a CIO you understand. Well the technology will continue to progress it's the people in process that are hard part. But can you actually achieve that vision without a technology platform that is flexible, that enables that type of work environment? >> The technology problem is really what is the enabler of the experiences we're trying to create. But the most important thing that the technology does for us is enables us to create truly world class human experiences. >> Before the cameras were rolling you were talking about how you have five generations of workers at Accenture. How do you cater to them? I mean as you said you want, coming to work everyday whether it's your first day or your, you know you've been there for 20 years to be a glorious experience. How do you make sure you are taking this empathetic people centered approach for each of these different kind of workers? >> I call it with my team sweating the small stuff and that's not worrying about bureaucracy and process. That's worrying about the individual. So we do have five generations working side by side both serving our clients and serving our business and the most important thing is truly understanding what's most important to the human? Not what generation they're coming from or were born during. >> Those five generations have a lot in common before they come to work they typically watch the news. They may have read the Wall Street Journal. They may have consumed content on YouTube. They may have looked at Twitter, they may have subscribed to Netflix. They may have asked Alexa or Cortana for advice and guidance. When they get to work what changes? It has to feel and be exactly like that and Ellen and I will be creating the services that do that so that it feels welcoming and sticky and so I want to stay. Which is really important in the modern enterprise when there's so much opportunity out there for the human. >> And to go back to the question you were asking and talking about driving out of Heathrow and not seeing humans. I think the thing that CEOs really need to understand is that employees are excited about the opportunity that technology is going to bring to their job. In fact we did a piece of research that we launched earlier this year that says over 80% of people are excited about how technology is going to improve their work. Because of the very reason they Google things at home. They use you know Amazon or whatever to go buy their things that they need for themselves. And so they see the opportunity and it's companies and organization's roles to tap into that excitement and really change the future of work. >> Here's a really good example of that. So there is nothing more boring than security training. >> I agree. >> So inside Accenture why don't you subscribe to a TV show that looks like 24. The TV show, the 24 that's episodic. We drop a season that has actors portraying the implications of if you don't get your security rights as a human and as an individual. It gets great ratings, great viewing figures. So it's ratings and viewing figures that tell us we're communicating with our employees. That's what being in the new is about. >> And that's really innovative. I was going to ask you about training and education because the example of Heathrow you don't see the data scientist the person who's putting paper and glue and doesn't have the skill sets of that data scientist. So I know Accenture big on training, education. You guys invest a lot there. My question is as you span five generations is the training regimen... Sort of how do you tailor it to those different needs? >> Well what we're finding frankly is that all of our people really want to stay relevant to their clients and to their people and so what we did was we worked together to democratize our learning platforms. So you no longer have to be tapped on the shoulder and invited to take training. We've enabled our training platform to be available real time and on demand and when you create a culture in which people are hungry to learn. You see some amazing things happen and we can see on our dashboard that Andrew's team has built all of the trending topics on any given day in any day of the week. That our people are doing through self learning. >> And that's shared and open? So there's a little bit of game theory going on here. >> Because transparency builds trust. Absolutely. >> What you want, where you want, when you want it, why you want it and at the rate you want it. Because everybody has different sets of needs. Well they'll stay relevant, they'll stay liquid and they'll be able to keep up with modern technology because we're a technology business in our case. That's wat training is about and they'll be more effective and they'll have fun and they'll have job security and none of that is threatened by other aspects of technology. >> But one point to add to that because I think Andrew's brilliance doesn't always fully come through is that everything that he's built for our people has a social component it. So for example on the learning platform I can recommend different learning experiences that I've gone through to my colleagues, to my peers and when you see the interaction among the people and how you can create real change. With just each other, without driving change top down. That social experience really changes the whole dynamic in an organization. >> I think one of the things that Ellen and I have had a chance to leave our mark on is that we have both democratized training and we socialize training as well and both are really important. >> You talked about, oh sorry. Go ahead please. >> You said you hire a 100,000 people a year and at a time where the skill set is really changing. Because so many of the repetitive automate the task are being automated and so really the skillsets that we need are more empathetic, more creative. How are you finding those people? Particularly at a time we really are in a war for talent? >> We talk about discovering new sources of talent rather than attracting talent to us. So we really try to go digital where the people are. So that's where people are, that's where we go look for them but the most important thing is that we are investing in new skilling our people. So we're not just hiring people in with new skills we're giving all of the 442,000 humans at Accenture the opportunity to continue to keep themselves relevant. >> So rather than coders and testers we now have data scientists and I do think we have new talent sources inside and outside the company. So I'm delighted to say that 54% of my team in China happen to be ladies and there's a really good solid data science gene in them which is helping us with our analytics and surfacing insights in a way that my organization didn't used to do. So we've tapped into new talent, many of them we already had it's just how you free them to do the job that they are very very capable of doing. >> Well Andrew, Ellen thank you so much for coming on the CUBE. It was great to have you here. >> Thanks for having us. >> Great to see you guys. >> I'm Rebecca Knight for Dave Vellante, we will have more from Service Now Knowledge 18 just after this.
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Mary Hamilton & Marc Carrel-Billiard | International Women's Day 2018
>> Hey, welcome back everybody Jeff Frick here with theCUBE, we're downtown San Francisco, the Hotel Nikko, it's International Women's Day, March 8th, there's stuff going on all around the world, but we're excited to be here at the Accenture event, about 400 people, a lot of great panels, some familiar faces, some new faces, and one of those familiar faces joins us in the next segment. He's Marc Carrel, from Accenture, great to see you. >> Great to see you too. >> And a new face, Mary Hamilton, managing director also from Accenture Labs. Mary, great to see you. >> Great to see you too. >> So, first things, just kind of impressions of this event. I don't know if you did it last year, we weren't here, you know, there's a lot of energy, kind of, initial takeaways from some of the early panels. >> I mean, the energy is there, I mean, definitely last year we were here, I mean we do that every year for sure, and last year it was amazing as well, but I think this year is even bigger than we had last year. We have a kind of a hub and spokesmen of our organization where we have also our top leadership to go from different cities and then we celebrate all over the world. So this year the hub is here, and that's the reason why there's so much buzz and so much excitement. So that's pretty cool. >> Yeah, all of our leadership is here, and just phenomenal guests, um, from, yeah, we really aim for diversity, even not just gender diversity but diversity across all of our different panelists, you know, kind of thing they're thinking about, the way they're thinking about diversity, um, and you know, for me just some of those takeaways, you know, Vivian Ming, her point was when she showed up um, and, is there a difference between how men and women are treated? When she showed up as herself, as she is today, as a woman, she said she's never been asked a math question since. And that just blew me away that it's so black and white and they're really you know, from someone who's lived on both sides, there really is a difference. >> Right, right. So what are the topics? You guys are involved in Labs, is innovation, right? So there's digital transformation, yeah yeah yeah yeah yeah, but really innovation is kind of a more concrete thing that people are trying to achieve. And you guys are a big part of that at Labs, diversity is a big part of being more innovative. >> It's critical. >> So how do you guys see it in your customer base, and how do you see it within the work that you guys do within your own department at the Labs group? >> Well, I'll start, just, you know, you think about innovation that taps diversity is stronger innovation. Right? Our clients are delivering products and services to a diverse audience. And as we serve our clients and try to help them transform and be more digital, we have to reflect, the consumers or the buyers, for their products. And if we don't have that diversity, we're not going to deliver the right kinds of innovation. >> Right. >> I think Mary is absolutely right. And then what's very important to us is that we absolutely demonstrate that through numbers. So, you know, we have like seven labs, two of our leaders are women from those labs, we have five research domains, out of the five research domains, three out of the five are lead by women. >> Right. >> And I think that's pretty amazing. Now you see that from an organization's perspective. But I think if you look at who are the researchers, the most prolific that we have in the labs, from the few hundred people that we have, they're women. Hands down. And I'm going to give you some numbers which is again amazing, we are again publishing about 2,000 patents. I mean from the labs, since we exist. More than thirty eight percent have been driven by women. And then our most prolific labber is a woman. She has many of her, 124 applications and patents. How about that? I mean, she's amazing. >> Well drive is such an important piece, which is one of my favorite quotes. "In God we trust, but everybody else better bring data." Right? So if you don't apply data, if you don't measure the data, and you don't actually put in processes to specifically address the problem, it's just conversation, right? It's just interesting words. >> Absolutely, Jeff. And I think Mary will share with you, I mean also we're putting a process and an approach, a culture that is really changing the mind. >> Yeah. We focus on programs, not just at the junior level of recruiting, we do spend a lot of time and effort on getting out where women are, so we do things like Grace Hopper. We invest a lot to go to Grace Hopper and meet those technical women, we do things with women who code, with girls who code, what's the pipeline going to look like? But then once we have them in, how do we retain them? And so we've created a community and a network where we do a number of things. We mentor them, we create external networks, we create internal networks, we create kind of a social space, a safe social space, where you can bring up questions like "what should I wear to International Women's Day?", without having to feel awkward about asking those kind of things. We create a community that empowers and makes people feel comfortable. >> And do the clients get now that for whatever good, bad or otherwise they just need more good people. I mean we can't just not pull from the greatest population of good people that you can pull from. >> Absolutely, you're absolutely right. And I think another aspect from what I see what's happening in the lab, and I think Mary is a great example of that, we're looking at raw morals. Like, amazing woman like Mary, that is going to be driving, basically striving, and showing our people that you can really have a fantastic capacity as a technology person in the lab and in the Accenture organization overall. And that is very, very important for us. >> Yeah, and for me I'm not just a technologist but I'm also a mother of three small kids and I try to bring that to work, right? I try to show people, you know, I'm not just taking the hardcore path, I'm balancing a family I'm doing all these things that probably the rest of you are trying to do too and I let it show. Right? This is hard, how can I help you, here's what I'm going through, here are the challenges I'm facing, and try to bring others along too. >> So funny I did an interview years ago at an IBM event and there was a great women who was from an HR kind of consultative background, and she said, "You know, we spent all this time trying to find these great people, that have all these great attributes, and then we bring them in and then we just like give them the compliance manual, now you need to not be you, the mom, you've just got to be this little machine." And that's really not the way anymore, not at all. >> And credit to our leadership, to Marc, to Paul, Ellen, all the way up, right? There's true support for being truly human, bringing yourself to the workplace, and they do support it, they encourage it, right? And I think that that culturally seeps in to how we bring diversity to innovation too, right? It's bring your whole self to how you think about innovation. When we're hiring, I mean, I have a great example, I had a client come visit us, and he's been a strong supporter of us within his client space, and he came in and we were talking about you know, his work, and then I took him out to meet the team that was building the proof of concept for him, some tangential areas, and he met people from not just men and women, you know, diverse, but also different backgrounds, engineers, researchers, businessfolks, he met people from all kinds of backgrounds around the world. And he was able to have conversations about sports science, cricket, extended reality, and bring all those conversations back and at the end of his meeting he said "I was just floored at how many engaged conversations I was able to have with different people and the diversity of your workforce." And it's not just male female, right? You need that broad spectrum diversity to fuel innovation. >> Right. >> So -- >> Go ahead. >> Go ahead, Mark. Oh, I was just going to say, so, you know obviously it's a feel-good day today, it's feel-good place right here, but what are some of the significant, is it just execution or are there still some big hurdles that we have to overcome? Let's see, Mary, from your perspective. Marc's got it all figured out so we don't have to worry about him. >> Well, yeah, I mean there absolutely are, right? There is a pipeline problem, there is pipeline problem both from girls in STEM, coming up, right, what culturally we're telling girls and then there's a pipeline problem for, you know, we need to hire today. And I'm actually on the board of Women Who Code because I'm so passionate about their mission is, let's get women to understand that technology is approachable. That it is for all of us. >> Right. >> There's so many, the spectrum of what you can do with technology is so broad and so really if you think about it it's so appealing to so many women if you hit the right focus for them, then I think we can bring more women into tech even now, right? We don't have to wait for the pipe, we have to work on the pipeline, but we don't have to wait for it. We can start now. >> It's great, we do stuff with girls in tech and girls who code and obviously your Grace Hopper too. So you saw, just basing on her name, the gal that got the keynote, from uh, from the UK, who was basically, you know, at her last nickel with her kids, the poorest, homeless, and she learned how to code. And I dunno how old she was but she wasn't -- >> And we have so many stories of women who code. It turns their life around. And maybe the Tech For Good. >> Yeah, I think that's interesting, I mean also the nature of some of the projects we're doing also are driving women to be involved in this project. Do you know what is Tech For Good? I think I discussed that with you for some of these interviews. >> Yes. >> Where we're using technology and innovation to bring change to the world and the society and everything. We really believe, and we're not the only ones who believe that, you know, I mean, there are CEOs from other organizations that believe that, like, women are really on track today to build solutions or projects, with meaningful projects that really have purpose. That are meaningful to the society. And so Tech For Good, that we have launched, first of all got an incredible success, not only within the firm but outside of the firm, and the second thing is that it attracted tons of women talents. They love these kind of things. And then because they loved that, they want to stick with Accenture, and they, you couldn't describe it. >> Yeah, I mean, you get both sides of the coin. You're doing things that are empowering women in many cases, a lot of the projects we're doing. >> Right, right. And then that's also attracting women because we're excited about betterment of society and humanity and -- >> It's interesting, you know I got to give a lot of credit to kind of the younger generation coming up in terms of the prioritization of purpose within their hierarchy in deciding what to do, what companies to work for, how to spend their time, you know, it's very different than when we were, we didn't think about purpose, was trying to get a good job. Pay off the mortgage and then get a car. They don't want a car, they don't want a mortgage, they just want to do good. >> Absolutely, and I'll tell you something Jeff, I mean it's just like the Tech For Good I was just discussing with Mike Sutcliff before that, our chief officer of Accenture, and I was telling him that Tech For Good, the reason why we decided to do the Tech For Good and lab, talking to my leaders and everything is just like because my kids come to me and say "Hey Dad, you have the best job in the firm now, I mean, you need to do something with it." And so obviously we had to do some Tech For Good things. That's it. >> I love it. Alright, we're running out of time so I'll give you the last word, if when we come back a year from now, I'll probably see you in a month since I see you all the time. But a year from now at International Women's Day what are you working on, what are your priorities, how does this integrate into what you guys are doing at Labs, in your brand new space, by the way. >> Yeah, yeah. I mean part of the mission in that brand new space is to create these accidental collisions, right? >> Accidental collisions? >> Collaborative collisions I should say. (laughter) >> I was like, I love that term. >> No, we're not just colliding with each other. We're collaborating in these collisions. >> When atoms collide big things happen, right? >> Exactly. >> I'm sorry, knocked your train of thought. >> No, no, no, that's perfect. Um, and I think that whole mission is about how to create that diversity of thought. How do we bring people together that wouldn't have collaborated in the past? So my mission as we're moving into that new space, is to get my labbers, who are, you know, we're on our own little floor doing our own little thing, to expand our horizons, right? To think about diversity across the spectrum, how are we going to work with other groups, how are we going to bring different pieces to the innovation? So I hope we can reflect than even as we come back next year to this program. >> Great, alright. >> And my job is really to, I mean, as a, to pile on what Mary says, like, I'm going to continue stretching the limit of others' research. Because I think that there's nothing better than to do that hard research to solve that hard problem to elevate our people. And to be honest whether it's woman or man, they're all labbers, they're all part of our family, and there's no better, basically, reward for you to see these people, basically shining and explaining their passion to our clients, changes society and everything. That's what we got to do. >> Love the passion Marc, Mary, it's always great to catch up. >> It's great to see you. (soft music)
SUMMARY :
He's Marc Carrel, from Accenture, great to see you. Mary, great to see you. I don't know if you did it last year, we weren't here, and then we celebrate all over the world. the way they're thinking about diversity, um, and you know, And you guys are a big part of that at Labs, and be more digital, we have to reflect, So, you know, we have like seven labs, And I'm going to give you some numbers and you don't actually put in processes a culture that is really changing the mind. we do things with women who code, with girls who code, that you can pull from. and in the Accenture organization overall. that probably the rest of you are trying to do too and then we bring them in and we were talking about you know, his work, that we have to overcome? and then there's a pipeline problem for, you know, then I think we can bring more women and she learned how to code. And we have so many stories of women who code. I think I discussed that with you And so Tech For Good, that we have launched, a lot of the projects we're doing. And then that's also attracting women because you know, it's very different than when we were, Absolutely, and I'll tell you something Jeff, how does this integrate into what you guys are doing I mean part of the mission Collaborative collisions I should say. No, we're not just colliding with each other. is to get my labbers, who are, you know, and explaining their passion to our clients, Love the passion Marc, Mary, It's great to see you.
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Julie Sweet & Ellyn Shook. Accenture | International Women's Day 2018
>> Welcome back everybody, Jeff Frick here with theCUBE. It's International Women's Day 2018. There's a ton of events happening all over the world. Check the social media stream, you'll be amazed. But we're excited to be here, downtown San Francisco, at the Accenture event. It's called Getting to Equal, 400 people, it's a packed house here at the Hotel Nikko, and we're really excited to have the authors of some really important research here as our next guests. This is Julie Sweet, the CEO of North America for Accenture. Good to see you, Julie. >> Great, thanks for having me today. >> And Ellyn Shook, the Chief Leadership and HR Officer at Accenture. Great to see you. >> Thank you, Jeff. >> All right. So Ellen, I want to start with you just cause I noticed your title, and I wrote it down, I've never seen, we do hundreds of events, thousands of interviews, I've never seen Chief Leadership and HR. Where did that title come from, and why is "Leadership" ahead of "HR"? That's a pretty significant statement. >> It is, it is, and Accenture's a talent-led business, and part of being a talent-led business is growing our people to grow our business, so leadership and leadership development is essential to our business. It's a core competency of ours, and that's why my title is Chief Leadership & Human Resources Officer. >> And Leadership before HR, meaning you really need people to get out in front. >> Yes. >> It's not about compliance, >> Yes, leaders at all levels. >> and this and that, leaders of all levels. >> Correct, correct. >> Okay, so let's talk about the research. >> Sure. >> It says, "When she rises, we all rise." I think it's pretty common, and everybody knows hopefully by this point, that diversity of opinion, diversity of teams, leads to better business outcomes. So what specifically is this piece of research, and give us a little background. >> Sure, the research, I think, is groundbreaking because never have I seen a piece of research that looks at the cultural aspects of an organization and really helps to articulate very transparently, what are the biggest accelerators in a culture for equality? And that's what the research is about. >> And you've identified, and is this an ongoing research, is this the first time it's been published, is it kind of an annual thing? >> Every year we publish a piece of research about gender equality, and this year we put a different lens on it to really look at equality for all. >> So you've identified 40 kind of key areas, but of those 40, really 14 are the big hitters. Is that accurate? >> That's correct. >> So what are some of those 14? >> Well, I would put them, we've put them in three categories. The first is bold leadership, so think about companies like Accenture who set targets and have CEOs who are very clear about their priorities. The second is comprehensive action, so think about policies and practices that are really effective. And then finally third, which I think is often under focused on, which is an empowering environment. What does it feel like to be at work every day? Do they ask you to dress a certain way? Is there flexible time for all? And it's the combination of these 14 factors that really makes a difference about creating a culture of equality where men and women advance. And what was really impressive is we saw that, in companies with these factors, women were five times more likely to advance to director or senior manager, and men were two times more likely. And so it really is about, when she rises, all rise, and that is probably one of the most exciting things about the research. >> It's really interesting, we just had Lisa on from The Modist, and you know, I would never have thought of clothing and dress as such a significant factor, but you've got that identified in that third bucket that you mentioned. And in fact, it's the number one attribute. So what are some of the other surprises that kind of came out of the research? >> Well, I think one of the surprises was that companies that, as part of comprehensive action, that implemented maternity leave only, it actually had a negative effect on women's advancement. But where companies implemented parental leave, so it was for men and women, it eliminated that negative bias. And it really goes to the importance that these policies, and actions, and the focus need to be about women and men. And when you start putting women too much in a category, like flex time is a mommy track, as opposed to flex time being something that men and women commonly do, it really changes how it feels to, does it feel inclusive every day at work? >> Right. >> Yeah, so companies really need to, I think what the research showed very strongly is that companies need to look at programs, policies, practices, and an environment that levels the playing field rather than isolating any particular gender or other form of diversity. >> But it's interesting, kind of law of unintended consequences, I think that panel that you were on earlier, one of the gentlemen said, since the not me, there's been reports of, >> Me too. >> for me too, excuse me, a lot of hashtags today. That there's been people doing, men scared of mentoring maybe that they weren't before. I don't know how true that is, but no it is kind of interesting to think, are there some kind of counter balances, as you said, if there's just maternity and not parental leave that need to be thought about? That probably people aren't thinking it through that far. >> Well and I think, one of the things as we saw in the research is that it's not about also one action, and so the way that companies really create a culture of equality is it's a combination of these factors. And you said something when we first started that I think is really important, and that was, you said, well it's really commonly known that diversity is important. And I think that people do need to understand that, we are optimistic about where we are today because, as a company, we're constantly in the c-suite. We serve in the U.S., 3/4 of the fortune 500, and as much as we're talking as a leader in digital disruption and artificial intelligence, the conversation quickly turns to people, to talent, to diversity, and so there's a real business lens that's on this, and that's the context in which we're operating. >> Right, and we can go to Grace Hooper, we do a ton of women's events as well as large conventions. And most people, I think, hopefully have figured it out, that it's not just about doing the right thing, it's about actually having better business outcomes. You get better outcomes with diversity of opinions, diversity of teams, you think about things that you just wouldn't think about. You don't have that same experience, everybody has a bias from where they come from, so you want to get some other people and have different points of view, different lenses to look at things. So it is really important. But why do you think things feel like they're changing now? What's important about, March 8th, 2018, versus say a year ago when you started doing some of this research? Is it the tipping point that it feels like, or? >> I think there's a couple of factors that are coming together right now. First of all, we're living in the digital age, and the digital age is all about innovation and innovation fast. And as you just said, you cannot innovate without diversity. Diversity is a form of, you're able to tap into creativity, and it's a source of competitive advantages for organizations in this age. But also what's happening in culture around the world, the me too movement as well as other things that are occurring for women around the world, and it's a moment in time where a movement can really start to happen. And I think, companies who look at culture as an accelerator of change are going to be the winners. >> Right, so what impacted bold leadership? We had from the Golden State Warriors on earlier and I think there's, what's great about sports teams is we all get to see them do their business. And we get to see the scoresheet at the end of the day, we don't necessarily get to see that in other companies. But really a fantastic example of new leadership coming in, made bold sweeping changes, probably a little bit of luck, which most success stories have, but you know significant top-down culture change. So how do you see cultures changing with bold leadership and old-line companies? Can the old guard flip? Do they need to bring in new blood? How are people executing bold leadership? >> Well first of all, I do think that it's not about old-line, it's not about young, it's really about leadership. And so it is very dependent on who is the CEO and what kind of a board we have, and so, we don't, both of us don't subscribe to the idea that you have to be born digital to be have a great culture >> To be digital. >> Yeah to be digital. And I would say that, one of the key things we saw in the study was around transparency of goals. And we talk a lot at Accenture about transparency creates trust. And so when you think about, how do you change a culture? Bold leadership is in part to find in the research by the willingness to set public goals, and to be transparent and that creates the trust. The trust of your employees, and the trust of the people you want to attract. And what I often will say that is, when we put out our statistics in the U.S, we're the first professional services firm, it wasn't that we had phenomenal statistics, but the fact that we were willing to put them out created trust that we were trying to change. And it helped people want to be a part of that change. >> Right. I mean you know that, you guys are in this business, if you can't measure it, you can't improve it. It's interesting, the Anita Borg organization puts out a self-assessment, we do their show, and Grace Hopper, to have companies. Again, not necessarily that they're going to score high but at least they recognize the problem, they're trying to measure it, they're trying to set a base line and make moves. We've heard that from Brian at Intel, Intel's making moves. And you guys have made a very definitive statement, write a line in the sand, at 2025, you're going to hit 50%. I believe that's the goal. >> Correct. And not only do we say that we're going to do it but we're doing something about it. And a lot of companies will say they want to achieve gender equality, but it's actually the actions that you take every single day. And then, of course, reporting on your progress, whether it's what you wanted to see or not, just the full transparency around the scorecard is important. >> Yeah, it's so critically important cause again, if you can't measure it, you can't change it. So great event here, as you look forward into 2018, I still can't believe we're a quarter of the way in to the year, it shocks me. (laughs) What are some of the priorities for 2018, if we sit down here again a year from now, where will you have moved on that measure, what are some of the things that are your top priorities around this initiative this year? >> Well I know for me, we certainly are trying to make sure that we continue to make progress, but I also think there's a growing conversation about the intersectionality of diversity, and so, it's women in color, it's race and the workforce, and so. We're a global company, but certainly in the U.S, which is part of the business I lead, we are not only focusing on gender, but the intersectionality of diversity and on race. >> Yeah and I think just broadening the conversation from gender diversity to true equality for all is really the big push for us here at Accenture now. And I think it's essential that no part of our organization or no individual gets left behind. And that's what we're really focused on. >> Well that's great, and so I want to thank you for having us, and wish you well in 2018, and really a fantastic event and super, super initiative. >> Come back in 2019 and we'll show you our progress. >> Alright. >> Exactly. >> She's Julie, she's Ellyn, and I'm Jeff, you're watching theCUBE from International Women's Day at the Accenture event in downtown San Francisco. Thanks for watching.
SUMMARY :
This is Julie Sweet, the CEO of North America for Accenture. And Ellyn Shook, the Chief Leadership So Ellen, I want to start with you just cause I noticed is growing our people to grow our business, And Leadership before HR, meaning you really need people and this and that, diversity of teams, leads to better business outcomes. and really helps to articulate very transparently, a different lens on it to really look at equality for all. Is that accurate? and that is probably one of the most And in fact, it's the number one attribute. And it really goes to the importance that and an environment that levels the playing field rather than parental leave that need to be thought about? and that was, you said, well it's really commonly that it's not just about doing the right thing, And as you just said, you cannot innovate without diversity. bit of luck, which most success stories have, but you subscribe to the idea that you have to be born digital to be And so when you think about, how do you change a culture? And you guys have made a very definitive statement, And a lot of companies will say they want to achieve if you can't measure it, you can't change it. to make sure that we continue to make progress, is really the big push for us here at Accenture now. Well that's great, and so I want to thank you at the Accenture event in downtown San Francisco.
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Maria Klawe, Harvey Mudd College | WiDS 2018
live from Stanford University in Palo Alto California it's the cube covering women in data science conference 2018 brought to you by Stanford welcome to the cube we are alive at Stanford University I'm Lisa Martin and we are at the 3rd annual women in data science conference or woods whiz if you're not familiar is a one-day technical conference that has keynote speakers technical vision talks as well as a career panel and we are fortunate to have guests from all three today it's also an environment it's really a movement that's aimed at inspiring and educating data scientists globally and supporting women in the field this event is remarkable in its third year they are expecting to reach sit down for this 100,000 people today we were here at Stanford this is the main event in person but there's over 150 plus regional events around the globe in 50 plus countries and I think those numbers will shift up during the day and I'll be sure to brief you on that we're excited to be joined by one of the speakers featured on mainstage this morning not only a cube alum not returning to us but also the first ever female president of Harvey Mudd College dr. Maria Klawe a maria welcome back to the cube thank you it's great to be here it's so exciting to have you here I love you representing with your t-shirt there I mentioned you are the first-ever female president of Harvey Mudd you've been in this role for about 12 years and you've made some pretty remarkable changes there supporting women in technology you gave some stats this morning in your talk a few minutes ago share with us what you've done to improve the percentages of females in faculty positions as well as in this student body well the first thing I should say is as president I do nothing nothing it's like a good job the whole thing that makes it work at Harvey Mudd is we are community that's committed to diversity and inclusion and so everything we do we try to figure out ways that we will attract people who are underrepresented so that's women in areas like computer science and engineering physics it's people of color in all areas of science and engineering and it's also LGTB q+ i mean it's you know it's it's muslims it's it's just like all kinds of things and our whole goal is to show that it doesn't matter what race you are doesn't matter what gender or anything else if you bring hard work and persistence and curiosity you can succeed i love that especially the curiosity part one of the things that you mentioned this morning was that for people don't worry about the things that you you might think you're not good at i thought that was a very important message as well as something that I heard you say previously on the cube as well and that is the best time that you found to reach women young women and to get them interested in stem as even a field of study is the first semester in college and I should with you off camera that was when I found stem in biology tell me a little bit more about that and how what are some of the key elements that you find about that time in a university career that are so I guess right for inspire inspiration so I think the thing is that when you're starting in college if somebody can introduce you to something you find fun engaging and if you can really discover that you can solve major issues in the world by using these ideas these concepts the skills you're probably going to stay in that and graduate in that field whereas if somebody does that to when you're in middle school there's still lots of time to get put off and so our whole idea is that we emphasize creativity teamwork and problem-solving and we do that whether it's in math or an engineering or computer science or biology we just in all of our fields and when we get young women and young men excited about these possibilities they stick with it and I love that you mentioned the word fun and curiosity I can remember exactly where I was and bio 101 and I was suddenly I'd like to biology but never occurred to me that I would ever have the ability to study it and it was a teacher that showed me this is fun and also and I think you probably do this too showed that you believe in someone you've got talent here and I think that that inspiration coming from a mentor whether you know it's a mentor or not is a key element there that is one that I hope all of the the viewers today and the women that are participating in which have the chance to find so one of the things every single one of us can do in our lives is encourage others and you know it's amazing how much impact you can have I met somebody who's now a faculty person at Stanford she did her PhD in mechanical engineering her name is Allison Marsden I hadn't seen her for I don't know probably almost 12 years and she said she came up to me and she said I met you just as I was finishing my PhD and you gave me a much-needed pep talk and you know that is so easy to do believing in people encouraging them and it makes so much difference it does I love that so wins is as I mentioned in the third annual and the growth that they have seen is unbelievable I've not seen anything quite like it in in tech in terms of events it's aimed at inspiring not just women and data science but but data science in general what is it about wizz that attracted you and what are some of the key things that you shared this morning in your opening remarks well so the thing that attracts me about weeds is the following data science is growing exponentially in terms of the job opportunities in terms of the impact on the world and what I love about withes is that they had the insight this flash of genius I think that they would do a conference where all the speakers would be women and just that they would show that there are women all over the world who are contributing to data science who are loving it who are being successful and it's it's the crazy thing because in some ways it's really easy to do but nobody had done it right and it's so clear that there's a need for this when you think about all of the different locations around the world that are are doing a width version in Nigeria in Mumbai in London in you know just all across the world there are people doing this yeah so the things I shared are number one oh my goodness this is a great time to get into data science it's just there's so many opportunities in terms of career opportunities but there's so many opportunities to make a difference in the world and that's really important number two I shared that it's you never too old to learn math and CS and you know my example is my younger sister who's 63 and who's learning math and computer science at the northern Alberta Institute of Technology Nate all the other students are 18 to 24 she suffers from fibromyalgia she's walked with a walker she's quite disabled she's getting A's and a-pluses it's so cool and you know I think for every single person in the world there's an opportunity to learn something new and the most important thing is hard work and perseverance that it's so much more important than absolutely anything else I agree with that so much it's it's such an inspiring time but I think that you said there was clearly a demand for this what Wits has done in such a short time period demonstrates massive demand the stats that I was reading the last couple of days that show that women with stem degrees only 26% of them are actually working in STEM fields that's very low and and even can start from things like how how companies are recruiting talent and the messages that they're sending may be the right ones maybe not so much so I have a great example for you about companies recruiting talent so about three years ago I was no actually almost four years ago now I was talking in a conference called HR 50 and it's a conference that's aimed at the chief human resource officers of 50 multinationals and my talk I was talking for 25 minutes on how to recruit and retain women in tech careers and afterwards the chief HR officer from Accenture came up to me and she said you know we hire 17,000 software engineers a year Justin India 17,000 and she said we've been coming in at 30 percent female and I want to get that up to 45 she said you told me some really good things I could use she she said you told me how to change the way we advertise jobs change the way we interview for jobs four months later her name is Ellen Chowk Ellen comes up to me at another conference this has happens to be the most powerful women's summit that's run by Fortune magazine every year and she comes up and she says Maria I implemented different job descriptions we changed the way we interview and I also we started actually recruiting at Women's College engineering colleges in India as well as co-ed once she said we came in at 42% Wow from 30 to 42 just making those changes crying I went Ellen you owe me you're joining my more my board and she did right and you know they have Accenture has now set a goal of being at 50/50 in technical roles by 2025 Wow they even continued to come in all around the world they're coming in over 40% and then they've started really looking at how many women are being promoted to partners and they've moved that number up to 30% in the most recent year so you know it's a such a great example of a company that just decided we're gonna think about how we advertise we're going to think about how we interview we're gonna think about how we do promotions and we're going to make it equitable and from a marketing perspective those aren't massive massive changes so whether it expects quite simple exactly yeah these are so the thing I think about so when I look at what's happening at Harvey Mudd and how we've gotten more women into computer science engineering physics into every discipline it's really all about encouragement and support it's about believing in people it's about having faculty who when they start teaching a class the perhaps is technically very rigorous they might say this is a really challenging course every student in this course who works hard is going to succeed it's setting that expectation that everyone can succeed it's so important I think back to physics and college and how the baseline was probably 60% in terms of of grades scoring and you went in with intimidation I don't know if I can do this and it sounds like again a such a simple yet revolutionary approach that you're taking let's make things simple let's be supportive and encouraging yet hopefully these people will get enough confidence that they'll be able to sustain that even within themselves as they graduate and go into careers whether they stay in academia or go in industry and I know you've got great experiences in both I have I so I've been very lucky and I've been able to work both in academia and in industry I will say so I worked for IBM Research for eight years early in my career and you know I tribute a lot of my success as a leader since then to the kind of professional development that I got as a manager at IBM Research and you know what I think is that I there's not that much difference between creating a great learning environment and a great work environment and one of the interesting results that came out of a study at Google sometime in the last few months is they looked at what made senior engineering managers successful and the least important thing was their knowledge of engineering of course they all have good knowledge of engineering but it was empathy ability to mentor communication skills ability to encourage all of these kinds of things that we think of as quote unquote soft skills but to actually change the world and and on those sasuke's you know we hear a lot about the hard skills if we're thinking about data scientists from a role perspective statistical analysis etcetera but those soft skills empathy and also the ability to kind of bring in different perspectives for analyzing data can really have a major impact on every sector and socially in the world today and that's why we need women and people of color and people who are not well represented in these fields because data science is changing everything in the world absolutely is and if we want those changes to be for the better we really need diverse perspectives and experiences influencing things that get made because you know algorithms are not algorithms can be hostile and negative as well as positive and you know good for the world and you need people who actually will raise the questions about the ethics of algorithms and how it gets used there's a great book about how math can be used for the bad of humanity as well as the good of humanity and until we get enough people with different perspectives into these roles nobody's going to be asking those questions right right well I think with the momentum that we're feeling in this movement today and it sounds like what you're being able to influence greatly at Mudd for the last twelve years plus there is there are our foundations that are being put in place with not just on the education perspective but on the personal perspective and in inspiring the next generation giving them helping them I should say achieve the confidence that they need to sustain them throughout their career summary I thank you so much for finding the time to join us this morning on the cube it's great to have you back and we can't wait to talk to you next year and hear what great things do you influence and well next twelve months well it's wonderful to have a chance to talk with you as well thank you so much excellent you've been watching the cube we're live at Stanford University for the third annual women in data science wins conference join the conversation hashtag wins 2018 I'm Lisa Martin stick around I'll be right back with my next guest after a short break
SUMMARY :
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Lori Nishiura Mackenzie, Stanford - Women Transforming Technology 2017 - #WT2SV - #theCUBE
>> Announcer: From Palo Alto, it's theCube, covering Women Transforming Technology 2017. Brought to you by VMware. >> Welcome back to theCube's coverage of Women Transforming Technology here at VMware in beautiful, sunny Palo Alto, California. I'm Rebecca Knight, your host, and I'm joined by Lori MacKenzie. She is the executive director of the Clayman Institute for Research at Stanford University. Lori, thank you so much for joining us here today. >> So happy to be here. >> So, we were talking before the cameras were rolling about your research and one of the things you were talking about is the frozen middle and I really like that terminology because there's so much research about the subtle biases that women face in the workplace and how management can make all the difference. So, tell us a little bit about this frozen middle and about the strategies you're using to help middle managers become better managers. >> You know, people often say employees leave managers, they don't leave companies, and so, the manager really is setting the experience of every employee and so, our question is this: Can you help managers be more inclusive in a way it makes them feel like they're both better managers and better business leaders? So, what we do is we do experiments with them. We say, "Try this" or "Try that," that will block bias and make you more effective. For example, do you know what you're evaluating people on? Do you have a toolkit for that? What kind of dashboard might you create to make yourself more effective? It turns out, when managers create something themselves, based on gender research, and it helps them be more effective. They'll even fight new HR people trying to change them back to a different process because they know it works. And for me, that's the win-win. Managers co-design it, it's based on gender research, and because it makes them more effective, they're more likely to redo these processes themselves, even if they don't have any HR support. >> So, part of it is training, but it also, it sounds like a lot of it is also ownership, too. >> Yes, absolutely. What we found is sometimes inclusion or diversity training is decoupled from what people do everyday at work. What if we put them together and talk about you creating something using the gender knowledge and thinking about what you do every day at work? When you couple those back together, that's when it really matters to managers and makes them feel more effective. >> So often, diversity and gender issues is part of the HR function of a company. >> Lori: Absolutely. >> But your approach is really different. Tell us a little bit about what how you recommend companies think about gender and diversity. >> So, you need diversity inclusion to live somewhere. You need an owner of it and it makes sense that it's owned by the HR function. And we think that's essential. >> Rebecca: And it makes sense because it starts with hiring? Or because? >> And with people 'cause it starts with people. These are all people and people crosses every single function, from marketing to technology, to law, and that makes sense. It's necessary, but not sufficient to motivate change. Change happens because each function and each person believes that it improves what they're doing. So, for example, the rollout of something like Agile software development, software developers use it because they were told it makes them develop better software. What if we approached diversity like that? Managers start to be curious about it and engage in it because they thought made them better developing software that was unbiased, their team meetings went better, more voices were included, people weren't leaving. When you embed it in what people do every day, that's when it's not something that disappears when the HR person disappears. It's embedded in what people do every day and we think that's really important. >> And you were also talking about, you were talking about thinking about this in terms of product rollout, but also, in terms of how people are introduced and how they interact. >> So, we've discovered language matters. And often, if we don't think strategically about language, stereotypes will guide how we call people, regardless of who they are. So, we might tend to say, "I love working with Lori. "She's so great. "She's my best friend." And "I appreciate working with," let's say, "Brian, because he's a strong leader and very strategic." And even though I think they're both really great and really strategic, the audience takes a very different perspective of what people's contribution is. So, language matters, how we introduce people. I always tell people look closely at your LinkedIn profile. Look at how you're endorsing people and try to use language that reflects your values, which are both very driving, strategic, and collaborative teamworking. Combine them, don't default to one or the other, based on stereotypes. >> So, can you, let's unpack that a little bit more. In terms of the stereotypes and the way you described Lori on the one hand and Brian on the other, how is it different and what would you say is typically done and what should we be thinking about to do better? >> Well, it turns out that men and women leaders behave very similarly, that we describe their successes and failures very differently in language, based on stereotypes. So, for not thinking about what do I want to say and then instead, think about what I happen to say, we'll wind up describing them very differently for the exact same outcome. Some descriptions are more aligned with getting promoted and some are more aligned with kind of that helper, supporter-type person. And over time, you could start to see someone gaining an advantage, based on how we perceive them, not their actual contribution. So, one of our recommendations is to think strategically about language to prevent that kind of perception difference from being replicated in how we introduce people, how we describe them, how we talk about them. >> In terms of diversity programs, we were talking a little bit about this before the show started. Does it matter where you start? Do you start with thinking about being more inclusive of women or minorities or people of different sexual orientations? I mean, where do you start and does it matter? >> That's such a great question. It's something I grapple with all the time and in all my years of working in this field, my new line is, "There is no trickle down diversity." And what I mean by that is, by working on the kind of the broadest segment, for example, women, does not mean that Black women, Latino women, and Asian women will benefit for their fair share of these efforts and it might be harder to design for everyone, men of color, sexually diverse people, people with disabilities, but if we don't start there, it seems like we never get there. So, my new perspective is, we really have to start with the hard questions and in the end, whatever we develop will benefit far more people than starting somewhere and having them make up for the fact that we didn't include everybody equally in our programs. >> As the executive director of the Clayman Institute at Stanford, what do you make of what's happening right now in Uber, in Silicon Valley? We've seen so much really depressing, horrible news coming out and this is just a couple of years after the Ellen Pao lawsuit. Why aren't things better and what's your take? >> So, the mechanism of what's behind all the news today is the same. It's privilege. That someone's story is believed and someone's story is not believed and we act on the stories that more align with our cultural norms of expectation, high performance, and that perpetuates itself. And to tell you the truth, there are many days when I just can't look at the newsfeed, but then, I hope that every day I get a little bolder. I found I've spoken a little more strongly, I've pushed a little harder, I've tried not to be complacent myself, but more importantly, I'm trying to support the men and women who are trying to make a difference because we're all feeling a little bit beat down by some of the news and I think now, more than ever, we need to support the well-intentioned people who are trying to do good and know that it's a long view and we're in it for the long run, so let's not get distracted by anything but keep pushing forward, even down to making sure our daughters know that they matter, that if something happens to them, it matters, and that our sons, it matters that they're good men, that they grow up not to have locker talk. I think all of that matters. >> And are you working on anything in particular right now that is directly, I mean of course it directly, it all addresses it, but that really is about what you're hearing women's tales from Silicon Valley? >> You know, what's really exciting about being at an institute that's over 40 years old is that we have a range of topics that we work on and at the Clayman Institute, we've been working on breaking the culture of sexual assault for two years now and we're looking at what are the cultural configurations that enable these actions to be kind of, happen frequently and what can we do to address the culture in which assault and harassment happens. So, we've been studying things like how do you announce, how does a company make an announcement about their findings about sexual assault? Does it matter that you announce with a big statistic? Does it matter that you say these things are unacceptable? Or to just say it's part of, kind of every day life? So we're studying the language of these announcements. We're studying the frequency of them and it's something we've been working on for years because I think when you think about gender equality, it's complex and it's got a lot of dimensions and if we only go in one direction, we're going to miss something. So, I think it's always keeping your eye on all the barriers that women face from harassment to language, to promotions, to access and figuring out what are common ways that we can address and attack all of those issues and find workable solutions. >> What is your best advice to a, let's say a male executive in Silicon Valley who says, "Lori, I want my company to be different. "I want it to be a more welcoming, inclusive, "nurturing culture for everyone." What would you say to him? >> I would say, "Start with the assumption "that everything might have bias in it." Then-- >> Because we're human or-- >> Because we're human. >> Okay, okay. >> And just like software, you always assume there's something you can debug and you're looking for ways that it might be broken and we're often complacent about how people are treated in team meetings, how we hire, who gets promoted. And if we assume that there could be a bug in any one of those processes and we're vigilant about getting better and better over time at tracking them and proving them and then, getting ahead of 'em, that's where a company can take real traction. But the moment we become complacent, we actually open the door to more bias 'cause then we stop looking and the bias is always going to be there. >> But I like what you said too about assume that there's something you can debug. I mean, that's real software, but that's, (laughs) you're talking their language. >> Right, right, and I talk to a lot of male executives. Very well intended, who really want solutions, so part of my optimism is there are a lot of well intentioned people in all of these companies. Let's get them the tools and perspectives to be effective and I think we will continue to see positive momentum, even though the environment right now is a little hostile. I think keep driving forward with the long view, make your cultures as inclusive and safe for all your employees as possible, and take a good hard look at where there might be bias and let's not be afraid to tackle it together. >> And now, let's give advice to that young woman who's starting out at a company in Silicon Valley, who maybe is freshly graduated from college and has never experienced the workforce before. What would you say to her? >> I'd say, "You're awesome." And you know, there are challenges for everyone. Even CEOs get coached about their presence and everything else and there probably will be more barriers as a woman or a woman of color that you're going to have to get better at, but I'm like Gloria Steinem. I'm a hopeaholic. I believe we can all develop the skills. I think we should work together, break the barriers, and develop the skills. But in the end of the day, your voice matters and having you develop the future of technology matters so, let's work on that together. >> Lori MacKenzie, thank you so much for joining us. >> Yeah, thank you. >> I'm Rebecca Knight for theCube. This is Women Transforming Technology. We'll be right back. (upbeat music)
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Brought to you by VMware. and I'm joined by Lori MacKenzie. and one of the things and so, the manager really is setting So, part of it is and thinking about what is part of the HR function of a company. how you recommend companies that it's owned by the HR function. and we think that's really important. And you were also talking about, and really strategic, the audience takes and the way you described and some are more aligned with kind of Does it matter where you start? and in the end, whatever and what's your take? and we act on the stories and at the Clayman Institute, we've been What would you say to him? I would say, "Start with the assumption But the moment we become complacent, that there's something you can debug. and I think we will continue and has never experienced and having you develop the you so much for joining us. I'm Rebecca Knight for theCube.
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