>>text, you know, consumer opens up their iphone and says, oh my gosh, I love the technology behind my eyes. What's it been like being on the shark tank? You know, filming is fun, hang out, just fun and it's fun to be a celebrity at first your head gets really big and you get a good tables at restaurants who says texas has got a little possess more skin in the game today in charge of his destiny robert Hirschbeck, No stars. Here is CUBA alumni. Yeah, okay. >>Hi. I'm john Ferry, the co founder of silicon angle Media and co host of the cube. I've been in the tech business since I was 19 1st programming on many computers in a large enterprise and then worked at IBM and Hewlett Packard total of nine years in the enterprise brian's jobs from programming, Training, consulting and ultimately as an executive salesperson and then started my first company with 1997 and moved to Silicon Valley in 1999. I've been here ever since. I've always loved technology and I love covering you know, emerging technology as trained as a software developer and love business and I love the impact of software and technology to business to me creating technology that starts the company and creates value and jobs is probably the most rewarding things I've ever been involved in. And I bring that energy to the queue because the Cubans were all the ideas are and what the experts are, where the people are and I think what's most exciting about the cube is that we get to talk to people who are making things happen, entrepreneur ceo of companies, venture capitalists, people who are really on a day in and day out basis, building great companies and the technology business is just not a lot of real time live tv coverage and, and the cube is a non linear tv operation. We do everything that the T. V guys on cable don't do. We do longer interviews. We asked tougher questions, we ask sometimes some light questions. We talked about the person and what they feel about. It's not prompted and scripted. It's a conversation authentic And for shows that have the Cube coverage and makes the show buzz. That creates excitement. More importantly, it creates great content, great digital assets that can be shared instantaneously to the world. Over 31 million people have viewed the cube and that is the result. Great content, great conversations and I'm so proud to be part of you with great team. Hi, I'm john ferrier. Thanks for watching the cube. >>Hello and welcome to the cube. We are here live on the ground in the expo floor of a live event. The AWS public sector summit. I'm john for your host of the cube. We're here for the next two days. Wall to wall coverage. I'm here with Sandy carter to kick off the event. Vice president partner as partners on AWS public sector. Great to see you Sandy, >>so great to see you john live and in person, right? >>I'm excited. I'm jumping out of my chair because I did a, I did a twitter periscope yesterday and said a live event and all the comments are, oh my God, an expo floor a real events. Congratulations. >>True. Yeah. We're so excited yesterday. We had our partner day and we sold out the event. It was rock them and pack them and we had to turn people away. So what a great experience. Right, >>Well, I'm excited. People are actually happy. We tried, we tried covering mobile world congress in Barcelona. Still, people were there, people felt good here at same vibe. People are excited to be in person. You get all your partners here. You guys have had had an amazing year. Congratulations. We did a couple awards show with you guys. But I think the big story is the amazon services for the partners. Public sector has been a real game changer. I mean we talked about it before, but again, it continues to happen. What's the update? >>Yeah, well we had, so there's lots of announcements. So let me start out with some really cool growth things because I know you're a big growth guy. So we announced here at the conference yesterday that our government competency program for partners is now the number one industry in AWS for are the competency. That's a huge deal. Government is growing so fast. We saw that during the pandemic, everybody was moving to the cloud and it's just affirmation with the government competency now taking that number one position across AWS. So not across public sector across AWS and then one of our fastest growing areas as well as health care. So we now have an A. T. O. Authority to operate for HIPPA and Hi trust and that's now our fastest growing area with 85% growth. So I love that new news about the growth that we're seeing in public sector and all the energy that's going into the cloud and beyond. >>You know, one of the things that we talked about before and another Cuban of you. But I want to get your reaction now current state of the art now in the moment the pandemic has highlighted the antiquated outdated systems and highlighted help inadequate. They are cloud. You guys have done an amazing job to stand up value quickly now we're in a hybrid world. So you've got hybrid automation ai driving a complete change and it's happening pretty quick. What's the new things that you guys are seeing that's emerging? Obviously a steady state of more growth. But what's the big success programs that you're seeing right now? >>Well, there's a few new programs that we're seeing that have really taken off. So one is called proserve ready. We announced yesterday that it's now G. A. And the U. S. And a media and why that's so important is that our proserve team a lot of times when they're doing contracts, they run out of resources and so they need to tap on the shoulder some partners to come and help them. And the customers told us that they wanted them to be pro served ready so to have that badge of honor if you would that they're using the same template, the same best practices that we use as well. And so we're seeing that as a big value creator for our partners, but also for our customers because now those partners are being trained by us and really helping to be mentored on the job training as they go. Very powerful program. >>Well, one of the things that really impressed by and I've talked to some of your MSP partners on the floor here as they walk by, they see the cube, they're all doing well. They're all happy. They got a spring in their step. And the thing is that this public private partnerships is a real trend we've been talking about for a while. More people in the public sector saying, hey, I want I need a commercial relationship, not the old school, you know, we're public. We have all these rules. There's more collaboration. Can you share your thoughts on how you see that evolving? Because now the partners in the public sector are partnering closer than ever before. >>Yeah, it's really um, I think it's really fascinating because a lot of our new partners are actually commercial partners that are now choosing to add a public sector practice with them. And I think a lot of that is because of these public and private partnerships. So let me give you an example space. So we were at the space symposium our first time ever for a W. S at the space symposium and what we found was there were partners, they're like orbital insight who's bringing data from satellites, There are public sector partner, but that data is being used for insurance companies being used for agriculture being used to impact environment. So I think a lot of those public private partnerships are strengthening as we go through Covid or have like getting alec of it. And we do see a lot of push in that area. >>Talk about health care because health care is again changing radically. We talked to customers all the time. They're like, they have a lot of legacy systems but they can't just throw them away. So cloud native aligns well with health care. >>It does. And in fact, you know, if you think about health care, most health care, they don't build solutions themselves, they depend on partners to build them. So they do the customer doesn't buy and the partner does the build. So it's a great and exciting area for our partners. We just launched a new program called the mission accelerator program. It's in beta and that program is really fascinating because our healthcare partners, our government partners and more now can use these accelerators that maybe isolate a common area like um digital analytics for health care and they can reuse those. So it's pretty, I think it's really exciting today as we think about the potential health care and beyond. >>You know, one of the challenge that I always thought you had that you guys do a good job on, I'd love to get your reaction to now is there's more and more people who want to partner with you than ever before. And sometimes it hasn't always been easy in the old days like to get fed ramp certified or even deal with public sector. If you were a commercial vendor, you guys have done a lot with accelerating certifications. Where are you on that spectrum now, what's next? What's the next wave of partner onboarding or what's the partner trends around the opportunities in public sector? >>Well, one of the new things that we announced, we have tested out in the U. S. You know, that's the amazon way, right, Andy's way, you tested your experiment. If it works, you roll it out, we have a concierge program now to help a lot of those new partners get inundated into public sector. And so it's basically, I'm gonna hold your hand just like at a hotel. I would go up and say, hey, can you direct me to the right restaurant or to the right museum, we do the same thing, we hand hold people through that process. Um, if you don't want to do that, we also have a new program called navigate which is built for brand new partners. And what that enables our partners to do is to kind of be guided through that process. So you are right. We have so many partners now who want to come and grow with us that it's really essential that we provide a great partner, experienced a how to on board. >>Yeah. And the A. P. M. Was the amazon partner network also has a lot of crossover. You see a lot a lot of that going on because the cloud, it's you can do both. >>Absolutely. And I think it's really, you know, we leverage all of the ap in programs that exist today. So for example, there was just a new program that was put out for a growth rebate and that was driven by the A. P. N. And we're leveraging and using that in public sector too. So there's a lot of prosecutes going on to make it easier for our partners to do business with us. >>So I have to ask you on a personal note, I know we've talked about before, your very comfortable the virtual now hybrid space. How's your team doing? How's the structure looks like, what are your goals, what are you excited about? >>Well, I think I have the greatest team ever. So of course I'm excited about our team and we are working in this new hybrid world. So it is a change for everybody uh the other day we had some people in the office and some people calling in virtually so how to manage that, right was really quite interesting. Our goals that we align our whole team around and we talked a little bit about this yesterday are around mission which are the solution areas migration, so getting everything to the cloud and then in the cloud, we talk about modernization, are you gonna use Ai Ml or I O T? And we actually just announced a new program around that to to help out IOT partners to really build and understand that data that's coming in from I O T I D C says that that idea that IOT data has increased by four times uh in the, during the covid period. So there's so many more partners who need help. >>There's a huge shift going on and you know, we always try to explain on the cube. Dave and I talked about a lot and it's re platform with the cloud, which is not just lift and shift you kind of move and then re platform then re factoring your business and there's a nuance there between re platform in which is great. Take advantage of cloud scale. But the re factoring allows for this unique advantage of these high level services. >>That's right >>and this is where people are winning. What's your reaction to that? >>Oh, I completely agree. I think this whole area of modernizing your application, like we have a lot of folks who are doing mainframe migrations and to your point if they just lift what they had in COBOL and they move it to a W S, there's really not a lot of value there, but when they rewrite the code, when they re factor the code, that's where we're seeing tremendous breakthrough momentum with our partner community, you know, Deloitte is one of our top partners with our mainframe migration. They have both our technology and our consulting um, mainframe migration competency there to one of the other things I think you would be interested in is in our session yesterday we just completed some research with r C T O s and we talked about the next mega trends that are coming around Web three dato. And I'm sure you've been hearing a lot about web www dot right? Yeah, >>0.04.0, it's all moving too fast. I mean it's moving >>fast. And so some of the things we talked to our partners about yesterday are like the metaverse that's coming. So you talked about health care yesterday electronic caregiver announced an entire application for virtual caregivers in the metaverse. We talked about Blockchain, you know, and the rise of Blockchain yesterday, we had a whole set of meetings, everybody was talking about Blockchain because now you've got El Salvador Panama Ukraine who have all adopted Bitcoin which is built on the Blockchain. So there are some really exciting things going on in technology and public sector. >>It's a societal shift and I think the confluence of tech user experience data, new, decentralized ways of changing society. You're in the middle of it. >>We are and our partners are in the middle of it and data data, data data, that's what I would say. Everybody is using data. You and I even talked about how you guys are using data. Data is really a hot topic and we we're really trying to help our partners figure out just how to migrate the data to the cloud but also to use that analytics and machine learning on it too. Well, >>thanks for sharing the data here on our opening segment. The insights we will be getting out of the Great Sandy. Great to see you got a couple more interviews with you. Thanks for coming on. I appreciate you And thanks for all your support. You guys are doing great. Your partners are happy you're on a great wave. Congratulations. Thank you, john appreciate more coverage from the queue here. Neither is public sector summit. We'll be right back. Mhm Yeah. >>Mhm. Mhm robert Herjavec. People obviously know you from shark tank

>> Announcer: From the CUBEs Studios in Palo Alto in Boston, connecting with thought leaders all around the world. This is a CUBE Conversation. >> Welcome to this CUBE Conversation, I'm Lisa Martin. Today talking with the co CEO of MemSQL, Raj Verma. Raj, eelcome back to the CUBE. >> Thank you, Lisa. Good to see you again as always. >> You as well. So we're living in a really strange time, right? There is disruption coming at us from every angle we're used to talking about disruptors and technology as technology innovations like Cloud, for example, but now we've got this other disruption, this catalyst for more disruption with COVID-19. I wanted to ask you though, as we see so much changing in the business world for long storied businesses filing for chapter 11. What, why do companies get disrupted and how can they actually become... How can a company to become a disruptor? >> I think disruption is a tale of innovation, really, innovation from the incumbent or lack there off. And the fact that, you know, incumbents become a lot more inward focused. They become more about doing more of what got them to be successful, more process focused and outcome focused. And the disruptors are essentially again, all about innovation and all about solving the customer's problems for today and for tomorrow. So I do think disruption is at its very core, two tales of innovation, one cautionary and the other somehow legendary. And we see that in the Valley all the time. You see the favorite innovators of a decade ago, just limping along now and just being completely leapfrogged by the innovators of today. And that's really what the Valley is known for. I do think that a big part of being a disruptor or being disrupted, as I said, you know, two sides of the same sort of coin or a double edged sword really, I think for a disruptor, it's all about challenging the status quo and to be effectively able to challenge the status quo, you need a team which is United in purpose and in passion about waking up every morning and trying to, you know, as I said, challenge the status quo and not accept just because things were being done the way they were being done. And that's what tomorrow should be. I think that's really important. And I think there is a total elements to being disrupted or, you know, aiding the disruptors, which is a catalyst event of any sort that might be. You know, it was the internet for some, I mean, some really called itself, the network is a computer, one of my favorite companies and, you know, Scott G. McNealy, someone that I greatly admire and I've got to know over the years and they were preaching this gospel for 15 years and then the internet hit and they just went, they became a rocket ship and you know, Cisco, the same thing happened. A lot of companies and you know, one in particular that we even worked for together, at least I got completely disrupted and blindsided by the Cloud. I do believe that one such a disruptor right now, or one such catalyst, which will disrupt business. And you alluded to that a little while ago, is COVID-19 and the data deluge or the tsunami of data that our accompanies it you know, I was just talking to a friend and he said, you know, we are now living really in 2023, COVID-19, four months of living in COVID-19 as kind of ended up propelling us three years forward in terms of the problems that we had three years to solve, we need to solve it now. And I think, yeah, the innovation, a team that challenges the status quo and a catalyst is what disrupts companies and what aids disruptors. >> You brought up a really good point though, that there's such a huge component of the team to be able to not just react quickly, but be creative enough and confident enough to challenge that status quo. There's a lot of folks who are very comfortable in their swim lanes. memSQL has been a disruptor in the database space, but I think that team that you hit on is really essential. Without that, and without the right folks really focused together, the disruptors are going to be disrupted. >> I agree with you wholeheartedly. I think, I often say it town halls or in private meetings that we are in the talent business. We are only as good as our teams. No, if ands and buts about it. If not, you know, united in 4% in mission have immense diversity of thought and be okay to change our minds when presented with empirical evidence of something different, we will never succeed we will never disrupt. But I think a majority of majority of the population wakes up and it looks for evidence that further makes them comfortable in the prejudices and the biases that they have. And now whether that's in your professional life or in your personal life, that's majority of the population. That's why, you know, majority of the population does not innovate. If you have the courage to say that I was wrong, but the status quo is just not enough, there is a better way out there it's hard, but there is a better way out there. And that is going to add phenomenal value to our customer base, to the world at large. Now that's the kind of people that we are looking for. And we are very lucky to have. And if you are one of them, and if you really do want to make a dent in the database, universe, I know of a company. So give me a call (laughs) >> Well, challenging the status quo is hard, like you said. 'Cause getting up every day and just assuming things are going to be the same and align with your thought process, that's easy, but being willing to, as you said, be courageous is a whole other ball game. And as right now, data from yesterday is too late. You know, not only are we living in an on-demand culture, but now with the disruption, the microbial disruption data from yesterday, isn't good enough to help solve tomorrow's problems. Neither is yesterday's technology. How is memSQL helping your customers even, break the status quo? >> Lisa that's really most of the conversations I tend to have with CIO's and CEO's and given the digital work environment that we live in, there is a lot more availability because of lack of travel and other social obligations. So, you know, I have a number of these conversations with CEOs and CIOs on a weekly basis. And one of the things that most CEO's and CIO's ask for is large, how can I get the now, now? As I was saying that, you know, the COVID-19 crisis, so as to speak or event as really spurred and catalyzed, a lot of these digital innovations and something that could be for, you know, another year and another two years, maybe, or even three years needs to be done now. And the need for the now, has never been greater. Whether it be the responsiveness of your AI ML tools, or how close can we actually put a transaction? Do we, have AI ML Layer for near real time or other real, real time insights as to what's going on in the business? Because the one data point that you have, which can help you make informed decisions in this digital world is data. So how do you do it at speed? How do you do it at scale? How do you do it in a flexible environment? Is the need for the hour. Now, another aspect that they talk about is don't give me a fancier mousetrap as my CPO, the gentleman that we just hired from Google BigQuery is one of the founding members and head their engineering and product management even. And he actually put it really well. He said, you know, I, haven't come here to build a fancier mousetrap. I've come here to build in novel, new way of solving a customer's data problems and delivering the now when the customer needs us. As I said in the fastest, most economical, flexible, secure manner. That is in my opinion, the biggest need for the hour and someone who can deliver that, is going to be extremely successful in my humble opinion, because let me ask a question of any CIO or CEO or whoever is watching here. That if we could say that we would juice up your AI ML dashboard reports, you know, real time dashboards 4X in four weeks. How many of you are going to say no? How many of you are going to say that from a response time of 15 minutes, if he could give you subsecond response times like we've done for many of our vendors in the last three to four weeks, how many of the world would say, no, I stick to my slow dashboards. And that's what we are enabling Lisa, and that's why I am superbly excited about where we are and where we are headed. >> So companies that can work with innovative technology like memSQL, whether it be a retailer or a telco, for example, or healthcare organization, the companies that are going to be able to get the data, to get the now, now are those the next disruptors? >> Beyond doubt, beyond doubt. And we are already seeing like you and I were talking about defaulter show and we have you ever seen a lot of bankruptcies, amazing amount of bankruptcies for companies who did not have the infrastructure for delivering the now, now. And they essentially were feeding their own prejudices and biases by saying, oh no, I made the decision on our goal 15 years ago and I'm just going to stick by it because they're the biggest baddest database yet. But, they can solve the now problem. And guess what happened to your company? And those who were courageous enough to say, yeah, it's some of the problems of yesterday. If you had an unprecedented times and it would take a very hard and deep look and something which will shake up the status quo to be able to deliver the tomorrow for our company. For our company, to see the sunrise of tomorrow, we have to be courageous enough to question our prejudices and bias. And those are the companies which will not only survive, but they will thrive. We were talking to, you know, naturally I have a lot of conversations with investors here. You know, the SAS technology areas, is the new gold now, I mean, that's one segment of the market that's held up because that is what is enabling the courageous enterprises to deliver the tomorrow and help the employees and the customers see the sunrise of tomorrow. And those who don't, they just don't see the sunrise tomorrow. >> I know working and talking with customers is near and dear to your heart. How do you help businesses, like you mentioned a whole bunch of really big brands have filed for chapter 11 recently, brands that we've all known for decades and decades, maybe it's, you know, team, that's just not innovative enough. Like you said, Oracle, we're going to use it. How does memSQL come in? How do you, when you're talking with those customers who might be on the brink of not surviving, how do you help them from a, like a thought diversity perspective to understand what they need to do to not just survive but thrive? >> Yeah, you know, I would like to take too much of the credit here that we can be saviors of companies. The company, and the executive team needs to know their why, and we can deliver the how and we can deliver it faster, cheaper in a more secure fashion. But the courage of saying that if we don't change, we rather die and we will not see the sunrise of tomorrow has to come from the organizations. And I think that's the starting point. And we give them enough empirical evidence that there is a better way out there. And we were working with a very, very large electronic retailer. And for the retail telemetry as you pointed to, they could only get telemetry of their stores all over the world on a every day basis. I think I ran the report every 16 hours and that was just not enough of them. And they've got a very involved CEO. And they wanted sub-second response times. And the team actually taught it was not possible. And continue to say that to the executive team. Till they came across us and he showed that the 16 hour time difference was now 0.8 seconds and they jumped on it. And now their dashboards are powered by memSQL. And instead of running reports, every 16 hours, they run it every second. So you can query your retail telemetry every second. And those kinds of courageous asks and a team saying just because I made a decision two years ago now is the time actually for those teams to say, it was a different world. I made the right decision two years ago, but in the new world, there is a better way of doing things and better way of securing a future and delivering the now. And that's where we come in and we've helped a number of customers. And I actually urge a lot of the organizations who are looking for the now to have that introspective conversations internally. >> So how do you advise companies, whether it's your prospects or customers, or even memSQL to build a team that's poised for disruption? Is it generational? Is it more than that? >> I don't think it's generational at all. I don't think it's an age issue of, you know, seeing the future or having the ability to seek honors. I think it's ultimately, and I know I'm using this term a lot, it is... I've always found that very bright, intelligent self aware individuals have the ability to question their own prejudices and biases, and it requires courage and intelligence and all the rest of it. But I think that is the key that isn't that much more. And what greater impetus or reward would a company want than survival? Sometimes survival is a great impetus for innovation and we are seeing that happen a lot. And those that aren't, then don't do that. However, that said, teams which have focused from early on, on diversity of thought on, you know, different perspectives, just their DNA is more open to challenging the status quo. And that's where the organizations who've had the right cultural values of it's okay to question the status quo, it's okay to have diverse opinions, even though they drive a knife through your prejudices and biases at an organizational level and at an individual level, that DNA helps companies is coming in and paying off, you know, in spades because that cultural thought, you know, Think Tank is driving the new age of innovation and in doing so survival. So I do think that the companies that invested in the right cultural values, the right war shoes, that's being off in spades. And I think that those teams we are seeing, and those organizations with that kind of culture are jumping on the bandwagon of questioning the status quo, of using the technology of tomorrow to solve tomorrow's problems and not be steeped in heritage and even see those companies. And you can see who they will be actually I mentioned them, but they won't survive. And up here you're seeing a whole host of other companies who are so still sort of steeped in justifying that their original thought was the right thought, and I bet my bottom dollar, they don't survive. >> Next question for you, how have you been able to build your executive team at MemSQL? You've been able to build that diverse culture and how has it shaped your leadership style? >> Yeah, you know, I don't think we've... It's not as if we've gotten there, it's a constant journey and it's just something that starts off by saying, you know, we are not going to have a know-it-all culture, but we are going to have a learn-it-all culture. You know, we are going to listen and we are going to think, consider and respond. For me, diversity was a given, you know, I sort of grew up around diversity. Some of the influences of my life that have made me the person I am today came from a viewpoint of, you know, of women, you know, I had some very, very strong female influence in my life. And as I've said repeatedly, I wouldn't have been who I am or half the person I am today without that influence. So for me, it's a very natural sort of progression to have that diversity of thought and opinion as a, you know, weaved into the very fiber of any organization that I've been apart of. And we do that in a manner where we, it's not just good enough to say, we will hire the best team. I don't think that is the way that you are going to sort of address the historical imbalance, which has resulted in very single threaded thought cultures in organizations. We make it a point that at the top end of the funnel, of course, we, in our best candidate, right? However, at the top end of the funnel, we almost know legislate that there has to be X percentage of candidates who are, you know, diverse candidates. So candidates from minorities and then let the best, you know, candidates sort of get qualified. And also if there are two candidates who are equally qualified, then, you know, we encourage someone with a lot more diversity and, you know, to come onto the team. And ultimately that drives a lot of I've thought leadership in the organizations and helps us manage our blind spots a lot better. And I have so many examples of that. The amount of innovation that happens because of these working groups, which are very diverse working groups, is just, you know, unmeasurable. And we've been extremely clear about the fact of what candidates would survive, thrive, and enjoy being at memSQL. And those are the candidates who are here to build something build something for the ages, do right by each other and by the customer. You know, we don't accept the unacceptable challenge, the status quo, if you feel strongly about something stand up and your voice will be heard. You know, just because things were being done a certain way doesn't mean it has to be done the same way. And I'm very proud, very, very proud of the team that we have built and the one that we are building and, you know, it's a team that is united in purpose and very diverse in thought. And I have become a better person and a better professional with all the diversity of thought and the learnings that we have had as a consequence of that over the last a year and a half or so. And that is the cornerstone of what we are building here at memSQL and Lisa, you and I worked with one such individual, who's just made an unbelievable difference in our organization. And lastly, I think, you know, just on a personal note, the diversity angle becomes that much closer to my heart. I'm a father of two lovely girls and two lovely boys. And I just, you know, it's personal to me that if I can't leave the tech industry a better place for my daughters, then I found it, for that matter, even for my sons. But I think, you know, the daughters had their historical, you know, debts to pay. Then I don't think I would have really achieved the success that we all, as a team are hoping for. So yeah, this is extremely personal. >> And thank you for sharing all your insights. You tell a really interesting story. You know, we started talking about disruption, disruptors, how not to be disrupted, how to become a disruptor. And really some of the things that you talk about, it all really kind of comes down to the team, the DNA of the organization, and that thought diversity being courageous to break the status quo. Raj, I wish we had more time 'cause we could keep going on this, but thank you for sharing your insights. It's been really interesting conversation. >> Thank you, Lisa, it's been great to see you and stay safe and well. >> Likewise. For my guests, Raj Verma. I'm Lisa Martin, you're watching this CUBE Conversation. (soft music)

>> Narrator: From theCUBE studios in Palo Alto and Boston connecting with thought leaders all around the world. This is theCUBE conversation. >> Hey, welcome back everybody. Jeff Frick here with theCUBE. We are here in our Palo Alto studios today. We got through March, this is some really crazy time. So we're taking advantage of the opportunity to reach out to some of the community leaders that we have in our community to get some good tips and tricks as to know how to kind of deal with this current situation. All the working from home, school from home. And we're really excited to have one of the experts. One of my favorite CUBE guests. We haven't had her around since October 2017, which I find crazy. And we'd love to welcome into theCUBE via the remote dial-in, Rachel Tobac. She is the CEO of SocialProof Security. Rachel, great to see you and I cannot believe that we have not sat down since 2017. >> I know, I can't believe it, it's been so much time. Thanks for having me back. >> Absolutely, but we are good Twitter friends. >> Oh yeah >> Exchanging stuff all the time. So, first of, great to see you. Just a kind of of introduction, tell us a little bit about SocialProof Security and your very unique specialty. >> Yes. SocialProof Security is all about social engineering and protecting you from the those types of attackers. So, basically we help you understand how folks manipulate you and try and gain access to your information. I am an attacker myself so I basically go out, try it, learn what we can learn about how we do our attacks and then go on and train you to protect your organization. So, training and testing. >> Alright. Well, I am going to toot your horn a little bit louder than that because I think it's amazing. I think that you are basically 100% undefeated in hacking people during contests at conventions, live. And it's fascinating to me and why I think it's so important it's not a technical hack at all. It's a human hack, and your success is amazing. And I've seen you do it. There's tons of videos out there with you doing it. So, what are kind of just the quick and dirty takeaways that people need to think about knowing that there are social hackers, not necessarily machine hackers out there, trying to take advantage of them. What are some of these inherit weaknesses that we just have built into the system? >> Yeah, thanks for your kind words too, I appreciate that. The challenge with social engineering is that it leverages your principles of persuasion. The parts of you that you cannot switch off. And so, I might pretend to be similar to you so that I can build rapport with you. And it's really hard for you to switch that off because you want to be a kind person, you want to be nice and trusting. But it's hard, it's a tough world out there and unfortunately criminals will leverage elements of your personality and your preferences against you. So, for instance if I know you have a dog, then I might play a YouTube video of a dog barking and try and gain access to information about your systems and your data, while pretending to be IT support, for example. And that's really tough because, you know three minutes into the conversation we are already talking about our dog breeds and now you want to trust me more. But unfortunately just because we have something in common, it doesn't mean that I am who I say I am. And so, I always recommend people are politely paranoid. It just basically means that you use two methods of communication to confirm that people are who they say they are. And if they are trying to get you to divulge sensitive information or go through with a wire transfer, for instance, you want to make sure that you check that first. We just saw an example of this with Barbara Corcoran. Famously on Shark Tank. Where she has many investments in real estate. And unfortunately a cyber criminal was able to take advantage and get almost $400,000 wired over to them and they did lose that money because they were able to take advantage of the bookkeeper, the accountant and the assistant and folks just were not checking back and forth that people are who they say they were with multiple methods of communication. >> It's crazy. A friend of mine actually is in the real estate business. And we were talking earlier this year and he got a note from his banker. Looked like his banker's email. It was the guy's name that he works with all the time. Was talking about a transfer. It didn't have a bunch of weird misspelling and bad grammar. And all kind of the old school things that kind of would expose it as a hack. And he picked up the phone and called the guy, and said "we don't have a transaction happening right now. "Why did you send this to me?" So it gets really really really good. But lets dive into just a little vocabulary 101. When people talk about "fishing" and "spearphishing" what does that exactly mean for people that aren't really familiar with those terms? >> Sure. Most likely you are going to see it happen over email. In fact, with COVID-19 right now we've seen through Google's Transparency Report on fishing that there's been a 350% increase in fishing attacks. And I believe Brisk had this huge research that said that there were 300,000 plus suspicious COVID 19 fishing websites that were just spun up in the past couple of weeks. It's pretty scary but basically what they are trying to do is get you to input your credentials. They are trying to get access to your machine or your credentials so that they can use them on other high value sites, gain access to your information, your data, points, your sensitive data basically. And use that against you. It's really tough. Unfortunately, criminals don't take a break even in crisis. >> Yeah they are not self-isolating unfortunately, I guess they are sitting there with their computers. So that's interesting. So, I was going to ask you, kind of what is the change in the landscape now. So you answered a little bit there but then the other huge thing that's happening now is everybody is working from home. They are all on Zoom, they are all on Skype, WebEx. And you've actually had some really timely post just recently about little things that people should think about in terms on just settings on Zoom to avoid some of the really unfortunate things that are popping in kind of randomly on Zoom meetings. So, I wonder if you could share some of those tips and tricks with the audience. >> Yeah, absolutely. Some of the big issues that we are seeing recently is what people have coined as Zoombombing. It's all over the news. So you've probably heard about it before but in case you are wondering exactly what that is. It's whenever an attacker either guesses your Zoom ID code and you don't have a password on your Zoom call that you are in the middle of. Or they might gain access to your Zoom ID code because maybe your took a screenshot of your Zoom and posted that to social media. And now if you don't have password protection or your waiting room is on they can just join your call and sometimes you might not notice that they are on the call, which could lead to privacy issues, data breach for instance or just a sensitive data leak. If they join via the phone you might not even notice that they are on the call. And so it's really important to make sure that you have password protection on for your Zoom and you have waiting rooms enabled. And you don't want to take pictures of your workstation. I know that's really tough for folks. because they want to showcase how connected they are during these difficult times I do understand that. But realize that when you take those screenshots of your workstation, this is something that we just saw in the news with Boris Johnson just a few days ago. He posted an image of his zoom call and it included some of the software they used. And so, you just mentioned spearphishing, right? I can look at some of that software get an idea for maybe the version of his operating system the version of some of the software he may be using on his machine and craft a very specific spearfish just for him that I know will likely work on his machine, with his software installed because I understand the version and the known vulnerabilities in that software. So, there's a lot of problems with posting those types of pictures. As a blanket rule you are not going to want to take pictures of your workstation. Especially not now. >> Okay, so, I remember that lesson that you taught me when we're in Houston at Grace Hopper. Do not take selfies in front of your pics, in front of your work laptop. 'Cause as you said, you can identify all types of OS information. Information that gives you incredible advantage when you are trying to hack into my machine. >> Yeah, that's true. And I think a lot of people don't realize they are like, "everybody uses the browser, everybody uses Power Point", for example. But sometimes, the icons and logos that you have on your machine, really give me good information about the exact version and potentially the versions that might be out of data in your machine. When I can look up those non-vulnerabilities pretty easily that's a pretty big risk. The other things that we see is people take screenshots and I can see their desktop and when I can see your desktop, I might know the naming convention that you use for your files which I can name drop with you or talk about on the phone or over email to convince you that I really do have access to your machine like I am IT support or something. >> Yeah, it's great stuff. So for people who want more of this great stuff go to Rachel's Twitter handle. I'm sure we have it here on the lower third. You've got the great piece with. Last week with John Oliver hacking the voting machines like a week before the elections last year which was phenomenal. Now I just saw your in this new HBO piece where you actually just sit down at the desk with the guy running the show and hacker disciplines systems. Really good stuff. Really simple stuff. Let's shift gears one more time, really in terms of what you are doing now. You said you are doing some help in the community to directly help those in need as we go through this crisis. People are trying to find a way to help. Tell us a little bit more about what you are doing. >> Yeah, as soon as I started noticing how intense COVID-19 was wreaking havoc on the hospital and healthcare systems in the world I decided to just make my services available for free. And so I put out a call on my social medias and let folks know "Hey if you need training ,if you need support if you just want to walk through some of your protocols and how I might gain access to your systems or your sensitive data through those protocols, let me know and I'll chat with you" And, I've had an amazing response. Being able to work with hospitals all over the world for free to make sure that they have the support that they need during COVID-19 it really does mean a lot to me because it's tough I feel kind of powerless in this situation there's not a lot that I can personally do there are many brave folks who are out there risking it all every single day to be able to do the work to keep folks safe. So, just trying to do something to help support the healthcare industry as they save lives. >> Well, that's great. I mean, it is great 'cause if you are helping the people that are helping ,you know, you are helping maybe not directly with patients but that's really important work and there's a lot of stuff now that's coming out in terms of, kind of of this tunnel vision on COVID-19 and letting everything else kind of fall by the wayside including other medical procedures and there is going to be a lot of collateral damage that we don't necessarily see because the COVID situation has kind of displaced everything out and kind of blown it out. Anything that you can do to help people get more out of the resources, protect their vulnerability is nothing but goodness. So, thank you for doing that. So, I will give you a last word. What's your favorite, kind of closing line when you are at Black Hat or RSA to these people to give them the last little bit "Come on, don't do stupid things. There is some simple steps you can take to be a little bit less vulnerable" >> Yeah, I think something that we hear a lot is that people kind of give a blanket piece of advice. Like, don't click links. And, that's not really actionable advice. Because a lot of times you are required to click links or download that PDF attachment from HR. And, many times it is legitimate for work. And so, that type of advice isn't really the type of advice I like to give. Instead, I like to say just be politely paranoid and use two methods of communication to confirm if it is legitimate before you go ahead and do that. And, it will take a little bit of time I'm not going to lie it'll take you an extra 30 seconds to 60 seconds to just chat somebody and say "Hey quick question about that thing you sent over" But it can start to change the security consciousness of your culture. And maybe they'll put out a chat while they send out an email from HR to let you know that it is legitimate and then you are kind of starting this cycle at the beginning. Not every single person has to ask individually you can start getting that security consciousness going where people are politely paranoid and they know that you are going to be too so they are going to preempt it and make sure that you understand something is legitimate with a second form of communication. >> Great tip, I am a little taken aback, everybody now wants to get their score so high their customer satisfaction score so after like every transaction you get this silly surveys "How was your time at SafeWay? "Or Bank of America?" All these things Survey Monkey. I don't really know how those businesses stay in anymore. I am not clicking on any Bank of America customer satisfaction or Safeway customer satisfaction link. But I will be politely paranoid and look for the right ones to click on. (giggle) >> That's good and use two methods of communication to confirm they are real. >> That's right,two-factor authentication. Alright,well Rachel, thank you for taking a few minutes of your time. Thank you for your good work with hospitals in the community and really enjoyed catching up. As always, love your work and I'm sure we'll be talking you more on Twitter. >> Thanks for having me on again and I'll see you on the Internet. >> All right, be safe. >> Rachel: Thank you >> All right, that was Rachel. I am Jeff. You are watching theCUBE. We are coming to you from our Palo Alto Studios. Thanks for watching. Stay safe and we'll see you next time. (instrumental music)

>> From the SiliconANGLE Media office in Boston, Massachusetts, it's theCUBE. Now, here's your host, Dave Vellante. >> Hello, everyone, and welcome to this week's Cube Insights, powered by ETR. Today is November 8, 2019 and I'd like to address one of the most important topics in the minds of a lot of executives. I'm talking about CEOs, CIOs, Chief Information Security Officers, Boards of Directors, governments and virtually every business around the world. And that's the topic of cyber security. The state of cyber security has changed really dramatically over the last 10 years. I mean, as a cyber security observer I've always been obsessed with Stuxnet, which the broader community discovered the same year that theCUBE started in 2010. It was that milestone that opened my eyes. Think about this. It's estimated that Stuxnet cost a million dollars to create. That's it. Compare that to an F-35 fighter jet. It costs about $85-$100 million to build one. And that's on top of many billions of dollars in R&D. So Stuxnet, I mean, it hit me like a ton of bricks. That the future of war was all about cyber, not about tanks. And the barriers to entry were very, very low. Here's my point. We've gone from an era where thwarting hacktivists was our biggest cyber challenge to one where we're now fighting nation states and highly skilled organized criminals. And of course, cyber crime and monetary theft is the number one objective behind most of these security breaches that we see in the press everyday. It's estimated that by 2021 cyber crime is going to cost society $6 trillion in theft, lost productivity, recovery costs. I mean, that's just a staggeringly large number. It's even hard to fathom. Now, the other C-change is how organizations have had to respond to the bad guys. It used to be pretty simple. I got a castle and the queen is inside. We need to protect her, so what do we do? We built a mote, put it around the perimeter. Now, think of the queen as data. Well, what's happened? The queen has cloned herself a zillion times. She's left the castle. She's gone up to the sky with the clouds. She's gone to the edge of the kingdom and beyond. She's also making visits to machines and the factories and hanging out with the commoners. She's totally exposed. Listen, by 2020, there's going to be hundreds of billions of IP addresses. These are going to be endpoints and phones, TVs, cameras, tablets, automobiles, factory machines, and all these represent opportunities for the bad guys to infiltrate. This explosion of endpoints that I'm talking about is created massive exposures, and we're seeing it manifest itself in the form of phishing, malware, and of course the weaponization of social media. You know, if you think that 2016 was nuts, wait 'til you see how the 2020 presidential election plays out. And of course, there's always the threat of ransomware. It's on everybody's minds these days. So I want to try to put some of this in context and share with you some insights that we've learned from the experts on theCUBE. And then let's drill into some of the ETR data and assess the state of security, the spending patterns. We're going to try to identify some of those companies with momentum and maybe some of those that are a little bit exposed. Let me start with the macro and the challenged faced by organization and that's complexity. Here's Robert Herjavec on theCUBE. Now, you know him from the Shark Tank, but he's also a security industry executive. Herjavec told me in 2017 at the Splunk.com Conference that he thought the industry was overly complex. Let's take a look and listen. >> I think that the industry continues to be extremely complicated. There's a lot of vendors. There's a lot of products. The average Fortune 500 company has 72 security products. There's a stat that RSA this year, that there's 1500 new security start-ups every year. Every single year. How are they going to survive? And which ones do you have to buy because they're critical and provide valuable insights? And which ones are going to be around for a year or two and you're never going to hear about again? So it's a extremely challenging complex environment. >> So it's that complexity that had led people like Pat Gelsinger to say security is a do-over, and that cyber security is broken. He told me this years ago on theCUBE. And this past VM World we talked to Pat Gelsinger and remember, VMware bought Carbon Black, which is an endpoint security specialist, for $2.1 billion. And he said that he's basically creating a cloud security division to be run by Patrick Morley, who is the Carbon Black CEO. Now, many have sort of questioned and been skeptical about VMware's entrance into the space. But here's a clip that Pat Gelsinger shared with us on theCUBE this past VM World. Let's listen and we'll come back and talk about it. >> And this move in security, I am just passionate about this, and as I've said to my team, if this is the last I do in my career is I want to change security. We just not are satisfying our customers. They shouldn't put more stuff on our platforms. >> National defense issues, huge problems. >> It's just terrible. And I said, if it kills me, right, I'm going to get this done. And they says, "It might kill you, Pat." >> So this brings forth an interesting dynamic in the industry today. Specifically, Steven Smith, the CISO of AWS, at this year's Reinforce, which is their security conference, Amazon's big cloud security conference, said that this narrative that security is broken, it's just not true, he said. It's destructive and it's counterproductive. His and AWS's perspective is that the state of cloud security is actually strong. Kind of reminded me of a heavily messaged State of the Union address by the President of the United States. At the same time, in many ways, AWS is doing security over. It's coming at it from the standpoint of a clean slate called cloud and infrastructure as a surface. Here's my take. The state of security in this union is not good. Every year we spend more, we lose more, and we feel less safe. So why does AWS, the security czar, see if differently? Well, Amazon uses this notion of a shared responsibility security model. In other words, they secure the S3 buckets, maybe the EC2 infrastructure, not maybe, the EC2 infrastructure. But it's up to the customer to make sure that she is enforcing the policies and configuring systems that adhere to the EDIX of the corporation. So I think the shared security model is a bit misunderstood by a lot of people. What do I mean by that? I think sometimes people feel like well, my data's in the cloud, and AWS has better security than I do. Here I go, I'm good. Well, AWS probably does have better security than you do. Here's the problem with that. You still have all these endpoints and databases and file servers that you're managing, and that you have to make sure comply with your security policies. Even if you're all on the cloud, ultimately, you are responsible for securing your data. Let's take a listen to Katie Jenkins, the CISO of Liberty Mutual, on this topic and we'll come back. >> Yeah, so the shared responsibility model is, I think that's an important speaking point to this whole ecosystem. At the end of the day, Liberty Mutual, our duty is to protect policyholder data. It doesn't matter if it's in the cloud, if it's in our data centers, we have that duty to protect. >> It's on you. >> All right, so there you have it from a leading security practitioner. The cloud is not a silver bullet. Bad user behavior is going to trump good security every time. So unfortunately the battle goes on. And here's where it gets tricky. Security practitioners are drowning in a sea of incidents. They have to prioritize and respond to, and as you heard Robert Herjavec say, the average large company has 75 security products installed. Now, we recently talked to another CISO, Brian Lozada, and asked him what's the number one challenge for security pros. Here's what he said. >> Lack of talent. I mean, we're starving for talent. Cyber security's the only field in the world with negative unemployment. We just don't have the actual bodies to actually fill the gaps that we have. And in that lack of talent CISOs are starving. We're looking for the right things or tools to actually patch these holes and we just don't have it. Again, we have to force the industry to patch all of those resource gaps with innovation and automation. I think CISOs really need to start asking for more automation and innovation within their programs. >> So bottom line is we can't keep throwing humans at the problem. Can't keep throwing tools at the problem. Automation is the only way in which we're going to be able to keep up. All right, so let's pivot and dig in to some of the ETR data. First, I want to share with you what ETR is saying overall, what their narrative looks like around spending. So in the overall security space, it's pretty interesting what ETR says, and it dovetails into some of the macro trends that I've just shared with you. Let's talk about CIOs and CISOs. ETR is right on when they tell me that these executives no longer have a blank check to spend on security. They realize they can't keep throwing tools and people at the problem. They don't have the bodies, and as we heard from Brian Lozada. And so what you're seeing is a slowdown in the growth, somewhat of a slowdown, in security spending. It's still a priority. But there's less redundancy. In other words, less experimentation with new vendors and less running systems in parallel with legacy products. So there's a slowdown adoption of new tools and more replacement of legacy stuff is what we're seeing. As a result, ETR has identified this bifurcation between those vendors that are very well positioned and those that are losing wallet share. Let me just mention a few that have the momentum, and we're going to dig into this data in more detail. Palo Alto Networks, CrowdStrike, Okta, which does identity management, Cisco, who's coming at the problem from its networking strength. Microsoft, which recently announced Sentinel for Azure. These are the players, and some of them that are best positioned, I'll mention some others, from the standpoint spending momentum in the ETR dataset. Now, here's a few of those that are losing momentum. Checkpoint, SonicWall, ArcSight, Dell EMC, which is RSA, is kind of mixed. We'll talk about that a little bit. IBM, Symantec, even FireEye is seeing somewhat higher citations of decreased spending in the ETR surveys and dataset. So there's a little bit of a cause for concern. Now, let's remember the methodology here. Every quarter ETR asks are you green, meaning adopting this vendor as new or spending more? Are you neutral, which is gray, are you spending the same? Or are you red, meaning that you're spending less or retiring? You subtract the red from the green and you get what's called a net score. The higher the net score, the better. So here's a chart that shows a ranking of security players and their net scores. The bars show survey data from October '18, July '19, and October '19. In here, you see strength from CrowdStrike, Okta, Twistlock, which was acquired by Palo Alto Networks. You see Elastic, Microsoft, Illumio, the core, Palo Alto Classic, Splunk looking strong, Cisco, Fortinet, Zscaler is starting to show somewhat slowing net score momentum. Look at Carbon Black. Carbon Black is showing a meaningful drop in net score. So VMware has some work to do. But generally, the companies to the left are showing spending momentum in the ETR dataset. And I'll show another view on net score in a moment. But I want to show a chart here that shows replacement spending and decreased spending citations. Notice the yellow. That's the ETR October '19 survey of spending intentions. And the bigger the yellow bar, the more negative. So Sagar, the director of research at ETR, pointed this out to me, that, look at this. There are about a dozen companies where 20%, a fifth of the customer base is decreasing spend or ripping them out heading into the year end. So you can see SonicWall, CA, ArcSight, Symantec, Carbon Black, again, a big negative jump. IBM, same thing. Dell EMC, which is RSA, slight uptick. That's a bit of a concern. So you can see this bifurcation that ETR has been talking about for awhile. Now, here's a really interesting kind of net score. What I'm showing here is the ETR data sorted by net score, again, higher is better, and shared N, which is the number of shared accounts in the survey, essentially the number of mentions in that October survey with 1,336 IT buyers responded. So how many of that 1,300 identified these companies? So essentially it's a proxy for the size of the install base. So showing up on both charts is really good. So look, CrowdStrike has a 62% net score with a 133 shared account. So a fairly sizable install base and a very high net score. Okta, similar. Palo Alto Networks and Splunk, both large, continue to show strength. They got net scores of 44% and 313 shared N. Fortinet shows up in both. Proofpoint. Look at Microsoft and Cisco. With 521 and 385 respectively on the right hand side. So big install bases with very solid net scores. Now look at the flip side. Go down to the bottom right to IBM. 132 shared accounts with a 14.4% net score. That's very low. Check Point similarly. Same with Symantec. Again, bifurcation that ETR has been citing. Really stark in this chart. All right, so I want to wrap. In some respects from a practitioner perspective, the sky erectus is falling. You got increased attack surface. You've got exploding number of IP addresses. You got data distributed all over the place, tool creep. You got sloppy user behavior, overwork security op staff, and a scarcity of skills. And oh, by the way, we're all turning into a digital business, which is all about data. So it's a very, very dangerous time for companies. And it's somewhat chaotic. Now, chaos, of course, can mean cash for cyber security companies and investors. This is still a very vibrant space. So just by the way of comparison and looking at some of the ETR data, check this out. What I'm showing is companies in two sectors, security and storage, which I've said in previous episodes of breaking analysis, storage, and especially traditional storage disk arrays are on the back burner spending wise for many, many shops. This chart shows the number of companies in the ETR dataset with a net score greater than a specific target. So look, security has seven companies with a 49% net score or higher. Storage has one. Security has 18 above 39%. Storage has five. Security has 31 companies in the ETR dataset with a net score higher than 30%. Storage only has nine. And I like to think of 30% as kind of that the point at which you want to be above that 30%. So as you can see, relatively speaking, security is an extremely vibrant space. But in many ways it is broken. Pat Gelsinger called it a do-over and is affecting a strategy to fix it. Personally, I don't think one company can solve this problem. Certainly not VMware, or even AWS, or even Microsoft. It's too complicated, it's moving too fast. It's so lucrative for the bad guys with very low barriers to entry, as I mentioned, and as the saying goes, the good guys have to win every single day. The bad guys, they only have to win once. And those are just impossible odds. So in my view, Brian Lozada, the CISO that we interviewed, nailed it. The focus really has to be on automation. You know, we can't just keep using brute force and throwing tools at the problem. Machine intelligence and analytics are definitely going to be part of the answer. But the reality is AI is still really complicated too. How do you operationalize AI? Talk to companies trying to do that. It's very, very tricky. Talk about lack of skills, that's one area that is a real challenge. So I predict the more things change the more you're going to see this industry remain a game of perpetual whack a mole. There's certainly going to be continued consolidation, and unquestionably M&A is going to be robust in this space. So I would expect to see continued storage in the trade press of breaches. And you're going to hear scare tactics by the vendor community that want to take advantage of the train wrecks. Now, I wish I had better news for practitioners. But frankly, this is great news for investors if they can follow the trends and find the right opportunities. This is Dave Vellante for Cube Insights powered by ETR. Connect with me at David.Vellante@siliconangle.com, or @dvellante on Twitter, or please comment on what you're seeing in the marketplace in my LinkedIn post. Thanks for watching. Thank you for watching this breaking analysis. We'll see you next time. (energetic music)

(upbeat music) >> Narrator: Live from Las Vegas, it's theCUBE, covering Splunk .Conf19. Brought to you by Splunk. >> Welcome to theCUBE everybody, we're here in Las Vegas for Splunk's .Conf, I'm John Furrier, host of theCUBE, here with Lisa Martin for the next three days. Lisa will be here tomorrow and the next day. I'm going to be carrying it solo, this is our seventh year .Conf, Splunk's conference celebrating their 10th year. Our first guest is Melissa Zicopula, vice president of managed services of Herjavec Group. Robert's been on before, welcome to theCUBE. >> Thank you. >> I always get that, Herjavec? >> Herjavec Group. >> Herjavec Group. >> Happy to be here. >> Well known for the Shark Tank, but what's really interesting about Robert and your company is that we had multiple conversations and the Shark Tanks is what he's known for in the celebrity world. >> Melissa: Yes. >> But he's a nerd, he's a geek, he's one of us! (laughing) >> He's absolutely a cyber-security expert in the field, yes. >> So tell us what's going on this year at .Conf obviously security continues to be focus you guys have a booth here, what's the message you guys are sharing, what's the story from your standpoint? >> Yeah, so we do, Herjavec we're focusing on managed security services, where information security is all we do, focusing on 24/7 threat detection, security operations and also threat management. So, we want to be able to demo a lot of our capabilities, we're powered by Splunk, our HG analytics platform uses, heavily uses Splunk on the back end. So we want to be able to showcase for our customers, our clients, our prospects different types of use cases, different types of ways to detect malicious activity, while leveraging the tool itself. >> And data we're been covering since 2013, Splunk's .Conf, it's always been a data problem, but the data problem gets bigger and bigger, there's more volume than ever before which shifts the terms to the adversaries because ransomware is at an all time high. >> Melissa: Sure. >> Data is where the value is, but that's also where the attack vectors are coming from. This isn't going away. >> Absolutely, yeah, we want to focus on not just what type of data you're ingesting into your instance but to also understand what types of log sources you're feeding into your sim today. So we have experts actually focus on evaluating the type of log sources we're bringing in. Everything from IPS, to AV, to firewall you know, solutions into the sim so that way we can build use cases those, to be able to detect different types of activity. We leverage different types of methodologies, one of them is Mitre framework, CIS top 20. And being able to couple those two together it's able to give you a better detection mechanism in place. >> I want to some kind of, clarification questions because we talked to a lot of CSOs and CIOs and and CXOs in general. >> Melissa: Sure. >> The roles are changing, but the acronyms of the providers out in the market place are specializing, some have unique focuses, some have breadth, some have depth, you guys are an MSSPP. So, MSSPP, not to be confused with an MSP. Or ISV, there's different acronyms, what is the difference between an MSSPP versus an MSP? >> Melissa: Correct, so it's, we are a MSSP, which is a Managed Security Service Provider. And what we do is just, we're focused on we're very security-centric. So information, security is all we do everything from threat detection, we even have a consulting advisory role where we're actually doing penetration exams. We're PCI compliant, obviously SOC operations are the bread and butter of our service. Whereas, other MSPs, Managed Services Providers, they can do anything from architecture, network operations in that purview. So, we're focused on more of SIM solutions, endpoint, being able to manage any of your security technologies. And also, monitor them to take a fact into the SOC. >> So you guys are very focused? >> Melissa: Very focused on security. >> Then what's the key decision point for a customer to go with you guys, and what's the supplier relationship to the buyer because they're buying everything these days! >> Melissa: Sure. >> But they want to try and get it narrowed down so the right people are in the right place. >> Melissa: Yeah, so one of the great things about Herjavec Group is we are, you know, we're vendor agnostic, we have tons of experts in, you know, expertise resources that monitor, manage different types of technologies. Whether it's Splunk and other technologies out there, we have a team of people, that are very, very, you know, centric to actually monitor and manage them. >> How big is Splunk, in relative with your services? How involved are they with the scope? >> Melissa: Over 60% of our managed clients today, utilize Splunk, they're heavy Splunk users, they also utilize Splunk ES, Splunk Core, and from a management side, they're implementing them into their service. All of the CSOs and CROs or CIOs are leveraging and using it, not just for monitoring and security but they're also using it in development environments, as well as their network operations. >> So, one of the things I've been, I won't say preaching, because I do tend to preach a lot, but I've been saying and amplifying, is that tools that have come a long in the business and there's platforms and Splunk has always kind of been that, a platform provider, but also a good tool for folks. But, they've been enabling value, you guys have built an app on Splunk, the proprietary solutions. >> Absolutely. >> Could you tell me about that because this is really where the value starts to shift, where domain expertise focused practices and services, like you guys are doing, are building on someone else's platform with data, talk about your proprietary app. >> Absolutely, so we discovered, a few years ago, was that customers needed help getting to the data faster. So we were able to build in built-in queries, you know literally one click, say if you wanted to get to a statistical side of how many data sources are logging your SIM, is the data, you know, modeling complete, you know, is there anything missing in the environment or are there any gaps that we need to fill? You're able to do it by just clicking on a couple of different, you know, buttons within the tool itself. It gives you a holistic view of not just the alerts that are firing in your environment but all the data log sources that are coming into your SIM instance. It's a one stop shop. And also, what's great about it, is that it also powers Splunk ES, so Splunk ES also has similar tools and they are, literally, I mean that tool is so great you can go in, you can look at all the alerts, you can do an audit trail, you can actually do drill-down analysis, you can actually see the type of data like PCAP analysis, to get to the, you know, the type of activity you want to get to on a granular level. So, both tools do it really well. >> So you have hooks into ES, Splunk ES? >> Yes, we can actually see, depending on the instance that it's deployed on, 'cause our app is deployed on top of Splunk for every customer's instance. They're ale to leverage and correlate the two together. >> What are some of the trends in the marketplace that you're seeing with your customers? Obviously, again, volumes are increasing, the surface area of attacks is coming in it's more than log files now, it's, you got traces, you got other metrics >> Melissa: Sure. >> Other things to measure, it's almost It's almost too many alerts, what do you-- >> Yeah, a lot of KPI's. The most important thing that any company, any entity wants to measure is the MTTD, the Mean Time To Detection, and also mean time to resolve, right? You want to be able to ensure that your teams are have everything at their fingertips to get to the answer fast. And even if there's an attack or some type of breach in their environment, to at least detect it and understand where it is so they can quarantine it from spreading. >> What's the biggest surprise that you've seen in the past two years? I mean, 'cause I look back at our interviews with you guys in 2013, no 2015. I mean, the narrative really hasn't changed global security, I mean, all the core, top line stories are there, but it just seems to be bigger. What's the big surprise for you in terms of the marketplace? >> The big surprise for me is that companies are now focusing more on cyber-hygiene. Really ensuring that their infrastructure is you know, up to par, right? Because you can apply the best tools in-house but if you're not cleaning up you know, your backyard (laughing) it's going to get tough. So now we have a lot of entities really focusing and using tools like Splunk you know, to actually analyze what's happening in their environment, to clean up their back of house, I would say and to put those tools in place so they could be effective. >> You know, that's a classic story clean up your own house before you can go clean up others, right? >> Right. >> And what a trend we've been seeing in the marketplace on theCUBE and talking to a lot of practitioners is, and channel partners and suppliers is that, they tend to serve their customers, but they don't clean up their own house and data's moving around so now with the diversity of data, they've got the fabric search, they got all kind of new tools within Splunk's portfolio. >> It's a challenge, and it could be you know, lack of resources, it just means that we have you know, they don't have the right expertise in-house so they used managed security providers to help them get there. For example, if a network, if we identify the network being flat, we can identify you know, how to help them how to be able to kind of, look at the actual security landscape and what we need to do to have good visibility in their environment from places they didn't know existed. >> What's the one, one or two things that you see customers that need to do that, they aren't doing yet? You mentioned hygiene is a trend, what are some other things that that need to be addressed, that are almost, well that could be critical and bad, but are super important and valuable? >> I think now a lot of, actually to be quite honest a lot of our clients today or anyone who's building programs, security programs are getting you know, very mature. They're adopting methodologies, like Mitre Framework, CIS Top 20, and they're actually deploying and they're actually using specific use cases to identify the attacks happening in their environment. Not just from a security-centric standpoint but also from an operations side you know, you could identify misconfigurations in your environment, you can identify things that are you know, just cleaning up the environment as well. >> So, Splunk has this thing called SOAR, Security-- >> Automation. >> Orchestration Automation Recovery, resilience whatever R, I think R stands for that. How does that fit in to your market, your app and what you guys are doing? >> So it definitely fits in basically, being able to automate the redundant, mundane types of tasks that anyone can do, right? So if you think about it, if you have a security operations center with five or 10 analysts, it might take one analyst to do a task, it might take them two or three hours, where you can leverage a tool like Phantom, any type of SOAR platform to actually create a playbook to do that task within 30 seconds. So, not only are you minimizing the amount of you know, head count to do that, you're also you know, using your consistent tool to make that function make that function you know, more, I want to say enhanced. So you can build play books around it, you can basically use that on a daily basis whether it's for security monitoring or network operations, reporting, all that becomes more streamlined. >> And the impact to the organization is those mundane tasks can be demotivating. Or, there's a lot more problems to solve so for productivity, creativity, can you give some examples of where you've seen that shift into the personnel, HR side the human resource side of it? >> Yeah, absolutely so you know, you want to be able to have something consistent in your environment, right? So you don't want others to get kind of, get bored or you know, when you're looking at a platform day in and day out and you're doing the same task everyday, you might miss something. Whereas, if you build an automation tool that takes care of the low hanging fruit, so to speak, you're able to use a human component to put your muscles somewhere else, to find some you know, the human element to actually look for any types of malicious anomalies in the environment. >> How much has teamwork become a big part of how successful companies manage a security threat landscape? >> Very, very important. I mean, you're talking about leveraging different teams on the engineering side, on the operations side, even you know, coupling that with business stakeholders. You absolutely need to get the business involved so they have an understanding of what's critical to their environment, what's critical to their business, and making sure that we're taking security, obviously seriously, which a lot of companies know already, but not impeding on the operation. So doing it safely without having to minimize impact. >> Well let's just, I got to ask you this question around kind of, doing the cutting edge but not getting bled out, bleeding edge, bleeding out and failing. Companies are trying to balance you know, being cutting edge and balancing hardcore security Signal FX is a company that Splunk bought, we've been following them from the beginning. Strong tracing, great in that cloud native environment. So cloud native with micro services is super hot in areas you know, people see with Kubernetes and so on happening, kind of cutting edge though! >> Melissa: Right. >> You don't want to be bleeding edge 'cause there's some risks there too so, how do you guys advise your clients to think about cloud native with Splunk and some of the things that they're there but as the expression goes "there's a pony in there somewhere" but it's risky still, but certainly it's got a lot of promise. >> Yeah, you know, it's all about you know, everyone's different, every environment's different. It's really about explaining those options to them what they have available, whether they go on the cloud, whether they stay on-prem, explaining them from a cost perspective, how they can implement that solution, and what the risks are involved if they had and how long that will take for them to implement it in their environment. >> Do you see a lot of clients kicking the tires in cloud native? >> A lot of customers are migrating to cloud. One, because they don't have to keep it in a data warehouse, they don't have to have somebody manage it, they don't have to worry about hardware or licenses, renewals, all that. So, it's really easy to spin up a you know, a cloud instance where they can just keep a copy of it somewhere and then configure it and manage it and monitor it. >> Melissa, great insight, and love to have you on theCUBE, I got to ask you one final question >> Melissa: Sure. >> As a, on a personal note well, personal being you're in the industry you know, I hear a lot of patterns out there, see a lot of conversations on theCUBE. One consistent theme is the word scale. Cloud brings scale to the table, data scaling, so data at scale, cloud at scale, is becoming a reality for customers, and they got to deal with it. And this also impacts the security piece of it. What are some of the things that you guys and customers are doing to kind of one, take advantage of that wave but not get buried into it? >> Absolutely, so you just want to incorporate into the management life cycle, you know you don't want to just configure then it's one and done, it's over. You want to be able to continually monitor what's happening quarter over quarter you know, making sure that you're doing some asset inventory, you're managing your log sources, you have a full team that's monitoring, keeping up with the processes and procedures, and making sure that you know, you're also partnering with a company that can can follow you you know, year over year and build that road map to actually see what you're building your program, you know. >> So here's the personal question now, so, you're on this wave, security wave. >> Melissa: Sure. >> It's pretty exciting, can be intoxicating but at the same time, it's pretty dynamic. What are you excited about these days in the industry? What's really cool that you're getting jazzed about? What's exciting you in the industry these days? >> Automation, absolutely. Automation, being able to build as many playbooks and coupling that with different types of technologies, and you know, like Splunk, right? You can ingest and you can actually, automate your tier one and maybe even a half of a tier two, right, a level two. And that to me is exciting because a lot of what we're seeing in the industry now is automating as much as possible. >> And compare that to like, five years ago in terms of-- >> Oh absolutely, you know, SOAR wasn't a big thing five years ago, right? So, you had to literally sit there and train individuals to do a certain task, their certain function. And then you had to rely on them to be consistent across the board where now, automation is just taken that to the next level. >> Yeah it's super exciting, I agree with you. I think automation, I think machine learning and AI data feeds, machine learning. >> Michelle: Right. >> Machine learning is AI, AI is business value. >> Being able to get to the data faster, right? >> Awesome, speed, productivity, creativity, scale. This is the new formula inside the security practice I'm John Furrier with theCUBE. More live coverage here for the 10th anniversary of Splunk .Conf, our seventh year covering Splunk from a start-up, to going public, to now. One of the leaders in the industry. I'm John Furrier, we'll be right back. (techno music)

>>from Miami Beach, Florida It's the key. You covering a Cronus Global Cyber Summit 2019. Brought to you by a Cronus. >>Hello, everyone. Welcome to the Cube coverage here in Miami Beach Front and Blue Hotel with Cronus Global Cyber Summit 2019 2 days of coverage. Where here, Getting all the action. What's going on in cyber tools and platforms are developing a new model of cybersecurity. Cronus Leader, Fast growing, rapidly growing back in here in the United States and globally. We're here. William Toll, head of product marketing Cronus. Thanks for coming. I appreciate it. >>Thanks, John. I'm excited. You're >>here so way were briefed on kind of the news. But you guys had more news here. First great key notes on then special guest Shark tank on as well. That's a great, great event. But you had some news slip by me. You guys were holding it back. >>So we've opened our A p I, and that's enabling a whole ecosystem to build on top of our cyber protection solutions. >>You guys have a platform infrastructure platform and sweet asserts from backup all the way through protection. All that good stuff as well. Partners. That's not a channel action platforms are the MoD has been rapidly growing. That's 19 plus years. >>And now, with the opening of our AP, eyes were opening the possibility for even Maur innovation from third parties from Eyes V's from managed service providers from developers that want to build on our platform and deliver their solutions to our ecosystem. >>You guys were very technical company and very impressed with people. Actually, cyber, you gotta have the chops, you can't fake it. Cyber. You guys do a great job, have a track record, get the P I. C B Also sdk variety, different layers. So the FBI is gonna bring out more goodness for developers. You guys, I heard a rumor. Is it true that you guys were launching a developer network? >>That's right. So the Cronus developer network actually launches today here in the show, and we're inviting developed officials. That's official. Okay. And they can go to developers that Cronus dot com and when they go in there, they will find a whole platform where they can gain access to forums, documentation and logs, and all of our software development kids as well as a sandbox, so developers can get access to the platform. Start developing within minutes. >>So what's the attraction for Iess fees and developers? I mean, you guys are here again. Technical. What is your pitch developers? Why would they be attracted to your AP eyes? And developer Resource is >>sure it's simple. Our ecosystem way have over 50,000 I t channel partners and they're active in small businesses. Over 500,000 business customers and five million and customers all benefit from solutions that they bring to our cyber cloud solutions >>portal. What type of solutions are available in the platform today? >>So their solutions that integrate P s a tools professional service is automation are mm tools tools for managing cloud tools for managing SAS applications. For example, one of our partners manages office 3 65 accounts. And if you put yourselves in the shoes of a system administrator who's managing multiple SAS applications now, they can all be managed in the Cronus platform. Leverage our user experience. You I s t k and have a seamless experience for that administrator to manage everything to have the same group policies across all of this >>depression. That success with these channel a channel on Channel General, but I s freeze and managed service ROMs. Peace. What's the dynamic between Iess, freeze and peace? You unpack that? >>Sure. So a lot of m s peace depend on certain solutions. One of our partners is Connectwise Connectwise here they're exhibiting one sponsors at at this show and their leader in providing managed to lose management solutions for M s. He's to manage all of their customers, right? And then all the end points. >>So if I participate in the developer network, is that where I get my the FBI's someone get the access to these AP eyes? >>So you visits developer data cronies dot com. You come in, you gain access to all the AP eyes. Documentation way Have libraries that'll be supporting six languages, including C sharp Python, java. Come in, gain access to those documentation and start building. There's a sandbox where they could test their code. There's SD K's. There's examples that are pre built and documentation and guides on how to use those s >>So customer the end. You're in customers or your channel customers customer. Do they get the benefits of the highest stuff in there? So in other words, that was the developer network have a marketplace where speed push their their solutions in there. >>Also launching. Today we have the Cronus Cyber Cloud Solutions portal and inside there there's already 30 integrations that we worked over the years to build using that same set of AP eyes and SD case. >>Okay, so just get this hard news straight. Opening up the AP eyes. That's right. Cronus Developer Network launched today and Cloud Solutions Portal. >>That's right, Cyber Cloud Solutions Portal Inside there there's documentation on all the different solutions that are available today. >>What's been the feedback so far? Those >>It's been great. You know, if we think about all the solutions that we've already integrated, we have hundreds of manage service providers using just one solution that we've already integrated. >>William, we're talking before we came on camera about the old days in this business for a long time just a cube. We've been documenting the i t transformation with clouds in 10 years. I've been in this in 30 years. Ways have come and gone and we talked to see cells all the time now and number one constant pattern that emerges is they don't want another tour. They want a solid date looking for Jules. Don't get me wrong, the exact work fit. But they're looking for a cohesive platform, one that's horizontally scaled that enables them to either take advantage of a suite of service. Is boy a few? That's right. This is a trend. Do you agree with that? What you're saying? I totally agree >>with that, right? It makes it much easier to deal with provisioning, user management and billing, right? Think about a man of service provider and all of their customers. They need that one tool makes their lives so much easier. >>And, of course, on event would not be the same. We didn't have some sort of machine learning involved. How much his machine learning been focused for you guys and what's been some of the the innovations that come from from the machine. I mean, you guys have done >>artificial intelligence is critical today, right? It's, uh, how we're able to offer some really top rated ransomware protection anti malware protection. We could not do that without artificial intelligence. >>Final question for you. What's the top story shows week If you have to kind of boil it down high order bit for the folks that couldn't make it. Watching the show. What's the top story they should pay attention to? >>Top story is that Cronus is leading the effort in cyber protection. And it's a revolution, right? We're taking data protection with cyber security to create cyber protection. Bring that all together. Really? Democratize is a lot of enterprise. I t. And makes it accessible to a wider market. >>You know, we've always said on the Q. Go back and look at the tapes. It's a date. A problem that's right. Needed protection. Cyber protection. Working him, >>Cronus. Everything we do is about data. We protect data from loss. We protect data from theft and we protect data from manipulation. It's so critical >>how many customers you guys have you? I saw some stats out there. Founded in 2003 in Singapore. Second headquarters Whistle in 2000 a global company, 1400 employees of 32 offices. Nice nice origination story. They're not a Johnny come lately has been around for a while. What's the number? >>So five million? Any customers? 500,000 business customers. 50,000 channel partners. >>Congratulations. Thanks. Thanks for having us here in Miami Beach. Thanks. Not a bad venue. As I said on Twitter just a minute ago place. Thanks for Thanks. All right, John. Just a cube coverage here. Miami Beach at the front in Blue Hotel for the Cyber Global Cyber Security Summit here with Cronus on John Kerry back with more coverage after this short break.

>> Narrator: From Sand Hill Road, in the heart of Silicon Valley, it's the CUBE. Presenting, The People First Network, insights from entrepreneurs and tech leaders. >> Hello everyone welcome to this special CUBE conversation, I'm John Furrier, host of theCUBE. We're here at Mayfield Fund, on Sand Hill Road and Menlo Park. As part of Mayfield's People First Network, co-creation with SiliconANGLE and theCUBE and Mayfield. Next guest, Beth Devin, Managing Director of Innovation Network and Emerging Technologies at Citi Ventures. Thanks for coming on. >> Thanks for having me. >> Hey, thanks for coming in. We're here for the Mayfield fiftieth anniversary, where they're featuring luminaries like yourself, and we're talking about conversations around how the world's changing and the opportunities and the challenges can be met, and how you can share some of your best practices. Talk about what your role is at Citi Ventures and what your focus is. >> Sure, sure, and boy howdy, has it been changing. It's hard to keep up with. I've been at Citi Ventures about two years and one of the reasons I joined was to stand up an Emerging Technology practice. Citi Ventures does a lot of work in corporate venture investing. We tend to be strategic investors, for start up companies that are aligned with the strategy of Citi, as well as our client. We serve probably, eighty percent of the Fortune Five Hundred companies in the world. But we also are a really important part of the innovation ecosystem at Citi. Which is looking at how to drive culture change, broaden mindset, and really, enlist our employees to be part of the innovation process. So, we have an internal incubator, we have a Shark Tank-like process we call Discover Ten X. And what I really bring to the table with my team is monitoring, and learning about, and digesting technology that's not quite ready for commercialization but we think it might be disruptive in a good or challenging way for the bank or our clients. We try to educate and provide content that's helpful to our executives, and just the employee body at large. >> I want to get into a LinkedIn post you wrote, called the Tech Whisperer, which I love. >> Thank you. >> You're there to identify new things to help people understand what that is. But that's not what you've done. You've actually implemented technology. So, on the other side of the coin, in your career. Tell us about some of the things you've done in your career, because you've been a practitioner. >> Beth: Yeah. >> and now you're identifying trends and technologies, before you were on the other side of the table. >> That's right, and sometimes I'll tell you, I have that itch. I miss the operator role, sometimes. Yeah, you know, I feel so fortunate I sort of stumbled on computer science early when I was going to school. And, the first, I'd say twenty years of my career, were working in enterprise I.T, which at that time I couldn't even have made that distinction, like why do you have to say enterprise I.T. I was a software developer, and I was then a DBA, and I even did assembler language programing. So way back when, I think I was so fortunate to fall in to software engineering. It's like problem solving, or puzzle making, and you with your own brain and sort of typing can figure out these problems. Then over the years I became more of a manager and a leader, and sort of about a reputation for being somebody you could put on any hard problem and I'd figure a way out. You know tell me where we're trying to go it looks knotty, like not a fun project, and I would tackle that. And then I'd say, I had some experience working in lots of different industries. Which really gave me an appreciation, for you know, at the end of the day, we can all debate the role that technology plays in companies. But industries, whether it's health care or media, or financial services. There's a lot of the same challenges that we have. So I worked at Turner Broadcasting before it was acquired, you know by Time Warner and AOL. And I learned about media. And then I had a fantastic time working at Charles Schwab. That was my first big Financial Services role when it came back to the bay area. I worked at Art.Com, it was a need converse company, the first company I worked at where I was in charge of all the technology. We had no brick and mortar, and if the technology wasn't working, we weren't earning revenue, in fact, not only that, we were really making customers angry. I also had a role at a start up, where I was the third person to join the company, and we had a great CEO who had a vision, but it was on paper. And we hadn't really figured out how to build this. I was very proud to assemble a team, get an office, and have a product launch in a year. >> So you're a builder, you're a doer, an assembler, key coding, hexadecimal cord dumps back in the day. >> Way back when. We didn't even have monitors. I'll tell ya, it was a long time ago. >> Glory days, huh? Back when we didn't have shoes on. You know, technology. But what a change. >> Huge change. >> The variety of backgrounds you have, The LinkedIn, the Charles Schwab, I think was during the growth years. >> And the downturn, so we got both sides. >> Both sides of that coin, but again, the technologies were evolving. >> Yes. >> To serve that kind of high frequency customer base. >> Beth: That's right. >> With databases changing, internet getting faster. >> It has. >> Jeff: More people getting online. >> We were early adopters, I'll tell you. I still will tell people, Charles Schwab is one of the best experiences I have, even though at the end I was part of the layoff process. I was there almost seven years, and I watched, we had crazy times in the internet boom. Going in 98, 99, 2000, I can't even tell you some of the experiences we had. And we weren't a digital native. But we were one of the first companies to put trading online, and to build APIs so our customers could self service, and they could do that all online. We did mobile trading. I remember we had to test our software on like twenty different phone sets. Today, it's actually, so much easier. >> It's only three. Or two. Or one. Depending on how you look at it. >> That's right. We couldn't even test on all the phone sets that were out then. But that was such a great experience, and I still, that Schwab network, is still people I'm in touch with today. And we all sort of sprinkled out to different places. I think, I dunno, there's just something special about that company in terms of what we learned, and what we were able to accomplish. >> You have a fantastic background. Again the waves of innovation you have lived through, been apart of, tackling hard problems, taking it head on. Great ethos, great management discipline. Now more than ever, it seems to be needed, because we're living in an age of massive change. Cause you have the databases are changing, the networks changing, the coding paradigms changing. Dev ops, you've got the role of data. Obviously, mobile clearly is proliferated. And now the business models are evolving. Now you got business model action, technical changes, cultural people changes. All of those theaters are exploding with opportunity, but also challenges. What's your take on that as you look at that world? >> You know, I'm a change junkie, I think. I love when things are changing, when organizations are changing, when companies are coming apart and coming together. So for me, I feel like, I've been again, so fortunate I'm in the perfect place. But, one of the things that I really prided myself on early in my career, is being what I call the bridge, or the, the translator between the different lines of business folks that I work with. Whether it was head of marketing, or somebody in a sales or customer relationship, or service organization, and the technology teams I built and led. And I think I've had a natural curiosity about what makes a business tick, and not so much over indexing on the technology itself. So technology is going to come and go, there's going to be different flavors. But actually, how to really take advantage of that technology, to better engage your customers, which as you said, their needs and their demands are changing, their expectations are so high. They really set the pace now. Who would have though that ten years ago we'd live in an environment where industries and businesses are changing because consumers have sort of set the bar on the way we all want to interact, engage, communicate, buy, pay. So there's this huge impact on organizations, and you know, I have a lot of empathy for large established enterprises that are challenged to make it through this transformation, this change, that somehow, they have to make. And I always try to pay attention on which companies have done it. And I call out Microsoft as an example. I can still remember several years ago, being at a conference. I think it was Jeffrey Moore who was speaking, and he had on one slide... Here's all the companies in technology that have had really large success. Leading up to the internet boom days, there would be a recipe for the four companies that would come together. I think it was Sun, Oracle, and Microsoft. And then he said, and now here's the companies of today. And most young people coming out of college, or getting computer science degrees won't use any of these old technology companies. But Microsoft proved us all wrong, but they did it, focused on people, culture, being willing to say where they screwed up, and where they're not going to focus anymore, and part ways with those parts of their business. And really focus on who are their customers, what are their customer needs. I think there's something to be learned from those changes they made. And I think back to the Tech Whisperer, there's no excuse for an executive today, not to at least understand the fundamentals of technology. So many decisions have to be made around investment, capital, hiring, investment in your people. That without that understanding, you're sort of operating blind. >> And this is the thing that I think I love, and was impressed by that Tech Whisperer article. You know, a play on the Horse Whisperer, the movie. You're kind of whispering in the ears of leaders who won't admit that they're scared. But they're all scared! They're all scared. And so they need to get, maybe it's cognitive dissonance around decision making, or they might not trust their lead. Or they don't know what they're talking about So this certainly is there, I would agree with that. But there's dynamics at play, and I want to get your thoughts on this. I think this plays into the Tech Whisperer. The trend we're seeing is the old days was the engineers are out coding away, hey they're out there coding away, look at them coding away. Now with Cloud they're in the front lines. They're getting closer to the customer, the apps are in charge. They're dictating to the infrastructure what can be done. With data almost every solution can be customized. There's no more general purpose. These are the things we talk about, but this changes the personnel equation. Now you got engineering and product people talking to sales and marketing people, business people. >> And customers. >> They tend not to, they traditionally weren't going well. Now they have to work well, engineers want to work with the customers. This is kind of a new business practice, and now I'm a scared executive. Beth, what do I do? What's your thoughts on that dynamic? >> You know, I'm not sure I would have had insight in that if I hadn't had the oppurtunity to work at this little start up, which we were a digital native. And it was the first time I worked in an environment where we did true extreme programming, pair programming, we had really strong product leads, and engineers. So we didn't have project managers, business analysts, a lot of things that I think enterprise I.T tends to have. Because the folks, historically, at an enterprise, the folks that are specifying the need, the business need, are folks in the lines of business. And they're not product managers, and even product managers, I say in banking for example, they aren't software product managers. And so that change, if you really do want to embrace these new methods and dev ops, and a lot of the automation that's available to engineering and software development organizations today, you really do have to make that change. Otherwise it's just going to be a clumsy version of what you use to do, with a new name on it. The other thing though that I would say, is I don't want to discount for large enterprises is partnerships with start up companies or other tech partners. You don't need to build everything. There's so much great technology out there. You brought up the Cloud. Look at how rich these Cloud stacks are getting. You know, it's not just now, can you provision me some compute, and some storage, and help me connect to the internet. There's some pretty sophisticated capabilities in there around A.I and machine learning, and data management, and analysis. So, I think overtime, we'll see richer and richer Cloud stacks, that enables you know, every company to benefit from the technology and innovation that's going on right now. >> Andy Jassy, the CEO of Amazon Web Search, has always said whenever I've interviewed him, he always talks publicly now about it is, two pizza teams, and automate the undifferentiated heavy lifting. In tech we all know what that is, the boring, mundane, patching, provisioning, ugh. And deploying more creative research. Okay so, I believe that. I'm a big believer of that philosophy. But it opens up the role, the question of the roles of the people. That lonely DBA, that you once were, I did some DBA work myself. System admins, storage administrator, these were roles, network administrator, the sacred God of the network, they ran everything. They're evolving to be much more coding oriented, software driven changes. >> It's a huge change. And you know, one thing that I think is sad, is I run into folks often that are, I'll just say, technology professionals, just say, you know, we're at large. Who are out of work. You know, who sort of hang their head, they're not valued, or maybe there's some ageism involved, or they get marked as, oh that's old school, they're not going to change. So, I really do believe we're at a point, where there's not enough resources out there. And so how we invest in talent that's available today, and help people through this change, not everybody is going to make it. It starts with you, knowing yourself, and how open-minded you are. Are you willing to learn, are you willing to put some effort forth, and sort of figuring out some of these new operating models. Because that's just essential if you want to be part of the future. And I'll tell you, it's hard, and it's exhausting. So I don't say this lightly, I just think. You know about my career, how many changes and twists and turns their have been. Sometimes you're just like, okay I'm ready, I'm ready to just go hiking. (Beth laughs) >> It can be, there's a lot of institutional baggage, associated with the role you had, I've heard that before. Old guard, old school, we don't do that, you're way too old for that, we need more women so lets get women in. So there's like a big dynamic around that. And I want to get your thoughts on it because you mentioned ageism, and also women in tech has also grown. There's a need for that. So there's more opportunities now than ever. I mean you go to the cyber security job boards, there are more jobs for cyber security experts than any. >> Oh, I'll tell you, yesterday, we held an event at our office, in partnership with some different start ups. Because that's one of the things you do when you're in a corporate venture group, and it was all on the future of authentication. So it was really targeted at an audience of information security professionals and chief information security officers. And it was twenty men and one woman. And I thought, wow, you know I'm use to that from having been a CIO that a lot of the infrastructure roles in particular, like as you were saying, the rack and stack, the storage management, the network folks, just tend to be more male dominant, than I think the product managers, designers, even software engineers to some extent. But here you know, how many times can you go online and see how many openings there are for that type of role. So I personally, am not pursuing that type of role, so I don't know what all the steps would need to be, to get educated, to get certified, but boy is there a need. And that needs not going to go away. As more, if everything is digitized and everything is online. Then security is going to be a constant concern and sort of dynamic space. >> Well, we interview a lot of women in tech, great to have you on, you're a great leader. We also interview a lot of people that are older. I totally believe that there's an ageism issue out there. I've seen it first hand, maybe because I'm over fifty. And also women in tech, there's more coming but not enough. The numbers speak for themselves. There's also an opportunity, if you look at the leveling up. I talked to a person who was a network engineer, kind of the same thing as him, hanging his head down. And I said, do you realize that networking paradigm is very similar to how cyber works. So a lot of the old is coming back. So if you look at what was in the computer science programs in the eighties. It was a systems thinking. The systems thinking is coming back. So I see that as a great opportunity. But also the aperture of the field of computer science is changing. So it's not, there are some areas that frankly, women are better than men at in my opinion. In my opinion, might get some crap for that. But the point, I do believe that. And there are different roles. So I think it's not just, there's so much more here. >> Oh, that's what I try to tell people. It's not just coding, right. There's so many different types of roles. And unfortunately I think we don't market ourselves well. So I encourage everyone out there that knows somebody. (Beth laughs) Who's looking-- >> If someone was provisioned Sun micro-systems, or mini computers, or workstations, probably has a systems background that could be a Cloud administrator or a Cloud architect. Same concepts. So I want to get your thoughts on women in tech since you're here. What's your thoughts on the industry, how's it going, things you advise, other folks, men and women, that they could do differently. Any good signs? What's your thoughts in general? >> Yeah so, first of all, I'm just a big advocate for women in general. Young girls, and, young women, just getting into the work force, and always have been. Have to say again, very fortunate early in my career working for companies like a phone company, and Schwab, we had so many amazing female leaders. And I don't even think we had a program, it was just sort of part of the DNA of the company. And it's really only in the last couple of years I really seen we have a big problem. Whether it's reading about some of the cultures of some of the big tech companies, or even spending more time in the valley. I think there's no one answer, it's multifaceted. It's education, it's families, it's you know, each one of us could make a difference in how we hire, sort of checking in what our unintended biases are, I know at Citi right now, there's a huge program around diversity and inclusion. Gender, and otherwise. And one of the ways I think it's going to be impactful. They've set targets that I know are controversial, but it holds people accountable, to make decisions and invest in developing people, and making sure there's a pipeline of talent that can step up into even bigger roles with a more diverse leadership team. It will take time though, it will take time. >> But mind shares are critical. >> It absolutely is. Self-awareness, community awareness, very much so. >> What can men do differently, it's always about women in tech, but what can we, what can men do? >> I think it's a great question. I would say, women can do this too. I hate when I see a group together, and it's all women working on the women issue. Shame on us, for not inviting men into the organization. And then I think it's similar to the Tech Whisperer. Don't be nervous, don't be worried, just step in. Because, you know, men are fathers, men are leaders, men are colleagues. They're brothers, they're uncles. We have to work on this together. >> I had a great guest, and friend, I was interviewing. And she was amazing, and she said, John, it's not diversity and inclusion, it's inclusion and diversity. It's I-N-D not D-I. First of all, I've never heard of it, what's D-N-I? My point exactly. Inclusion is not just the diversity piece, inclusion first is inclusive in general, diversity is different. So people tend to blend them. >> Yes they do. >> Or even forget the inclusion part. >> Final question, since you're a change junkie, which I love that phrase, I'm kind of one myself. Change junkies are always chasing that next wave, and you love waves. Pat Gelsinger at VMWare, wave junkie, always love talking with him. And he's a great wave spotter, he sees them early. There's a big set of waves coming in now, pretty clear. Cloud has done it's thing. It's only going to change and get bigger, hybrid, private, multi Cloud. Data, AI, twenty year cycle coming. What waves are you most excited about? What's out there? What waves are obvious, what waves aren't, that you see? >> Yeah, oh, that's a tough one. Cause we try to track what those waves are. I think one of the things that I'm seeing is that as we all get, and I don't just mean people, I mean things. Everything is connected, and everything has some kind of smarts, some kind of small CPU senser. There's no way that our existing, sort of network, infrastructure and the way we connect and talk can support all of that. So I think we're going to see some kind of discontinuous change, where new models are going to, are going to absolutely be required cause we'll sort of hit the limit of how much traffic can go over the internet, and how many devices can we manage. How much automation can the people and an enterprise sort of oversee and monitor, and secure and protect. That's the thing that I feel like it's a tsunami about to hit us. And it's going to be one of these perfect storms. And luckily, I think there is innovation going on around 5G and edge computing, and different ways to think about securing the enterprise. That will help. But it couldn't come soon enough. >> And model also meaning not just technical business. >> Absolutely. Machine the machine. Like who's identity is on there that's taken an action on your behalf, or the companies behalf. You know, we see that already with RPA, these software robots. Who's making sure that they're doing what they're suppose to do. And they're so easy to create, now you have thousands of them. In my mind, it's just more software to manage. >> And a great contrary to Carl Eschenbach, former VMware CEO now at Sequoia, he's on the board of UIPath, they're on the front page of Forbes today, talking about bots. >> Yes, yes, yes, I've heard them speak. >> This is an issue, like is there a verification. Is there a fake bots coming. If there's fake news, fake bots are probably going to come too. >> Absolutely they will. >> This is a reality. >> And we're putting them in the hands of non-engineers to build these bots. Which there's good and bad, right. >> Regulation and policy are two different things, and they could work together. This is going to be a seminal issue for our industry. Is understanding the societal impact, tech for good. Shaping the technologies. This is what a Tech Whisperer has to do. You have a tough job ahead of you. >> But I love it. >> Jeff: Beth thank you for coming on. >> Thank you for having me. >> I'm Jeff Furrier for the People First Network here at Sand Hill Road at Mayfield as part of theCUBE and SiliconANGLE's co-creation with Mayfield Fund, thans for watching.

>> live from Las Vegas. It's the queue covering del Technologies. World twenty nineteen. Brought to you by Del Technologies and its ecosystem partners. >> Welcome back to Las Vegas. Lisa Martin with John Ferrier. You're watching the Cube live at Del Technologies World twenty nineteen. This is our second full day of Double Cube set coverage. We've got a couple of we're gonna really cool conversation coming up for you. We've got Robbie Pender County, one of our alumni on the cue back as VP product management server solutions. Robbie, Welcome back. >> Thank you, Lisa. Much appreciated. >> And you brought some Hollywood? Yes. Glenn Glenn ER, president of Sony Innovation Studios. Glenn and welcome to the Cube. >> Thank you very much. It's great to be here. >> So you are love this intersection of Hollywood and technology. But you're a filmmaker. >> Yeah. I have been filming movies for many years. Uh, I started off making motion pictures for many years. Executive produced him and over so production for them at one of our movie labels called Screen Gems, which is part of Sony Pictures. >> Wait a tremendous amount of evolution of the creative process being really fueled by technology and vice versa. Sony Innovation Studios is not quite one year old. This is a really exciting venture. Tell us about that and and what the the impetus was to start this company. >> You know that the genesis for it was based out of necessity because I looked at a nice Well, you know, I love making movies were doing it for a long time. And the challenge of making good pictures is resource is and you never get enough money believing not you never get enough money and never get enough time. That's everybody's issue, particularly time management. And I thought, Well, you know, we got a pretty good technology company behind us. What if we looked inward towards technology to help us find solutions? And so innovation studios is born out of that idea on what was exciting about it was to know that we had, uh, invited partners to the game right here with Del so that we could make movies and television shows and commercials and even enterprise solutions leaning into state of the art and cutting edge technology. >> And what some of the work prize and you guys envision coming out this mission you mentioned commercials. TV is it going to be like an artist's studio actor? Ackerson Ball is Take us through what this is going to look like. How does it get billed out? >> I lean into my career as a producer. To answer that one and say is going to enable that's one of the greatest things about being a producer is enabling stories, uh, inspiring ideas to be Greenland. That may not have been able to be done so before. And there's a key reason why we can't do that, because one of our key technologies is what we call the volumetric image acquisition. That's a lot of words. You probably say. What the heck is that? But a volumetric image acquisition is our ability to capture a real world, this analog world and digitize it, bring it into our servers using the power of Del and then live in that new environment, which is now a virtual sets. And that virtual set is made out of billions and trillions in quadrillions of points, much like the matter around us. And it's a difference because many people use pixels, which is interpretation of like worry, using points which is representative of the world around us, so it's a whole revolutionary way of looking at it. But what it allows us to do is actually film in it in a thirty K moving volume. >> It's like a monster green screen for the world. Been away >> in a way, your your your your action around it because you have peril X so these cameras could be photographing us. And for all you know, we may not be here. Could be at stage seven at Innovation Studios and not physically here, but you couldn't tell it. If >> this is like cloud computing, we talking check world, you don't the provisional these resource is you just get what you want. This is Hollywood looking at the artistry, enabling faster, more agile storytelling. You don't need to go set up a town and go get the permit. All the all the heavy lifting you're shooting in this new digital realm. >> That's right. Exactly. Now I love going on location on. There's a lot to celebrate about going on location, but we can always get to that location. Think of all the locations that we want to be in that air >> base off limits. Both space, the one I >> haven't been, uh, but but on said I've been I've walked on virtual moons and I've walked on set moons. But what if we did a volumetric image acquisition of someone set off the moon? Now we have that, and then we can walk around it. Or what if there's a great club, a nightclub? This says guys want you shoot here, but we have performances Monday night, Tuesday night, Wednesday night there. You know they have a job. What if we grab that image, acquired it, and then you could be there anytime you want. >> Robbie, we could go for an hour here. This is just a great comic. I >> completely agree with you. >> The Cube. You could. You could sponsor a cube in this new world. We could run the Q twenty four seven. That's absolutely >> right. And we don't even have >> to talk about the relationship with Dale because on Del Technologies, because you're enabling new capabilities. New kind of artistry was just totally cool. Want to get back to the second? But you guys were involved. What's your role? How do you get involved? Tell the story about your >> John. I mean, first and foremost one of things that didn't Glendon mention is he's actually got about fifty movies to his credit. So the guy actually knows this stuff, so which is absolutely fantastic. So we said, How do you go take average to the next level? So what else is better than trying to work something out, wherein we together between what Glenn and Esteem does at the Sony Innovation Labs for Studio Sorry. And as in Dead Technologies could do is to try and actually stretch the boundaries of our technology to a next tent that when he talks about kazillion bytes of data right one followed the harmony of our zeros way have to be able to process the data quickly. We have to be able to go out and do their rendering. We probably have to go out and do whatever is needed to make a high quality movie, and that, I think, in a way, is actually giving us an opportunity to go back and test the boundaries of their technology. They're building, which we believe this is the first of its kind in the media industry. If we can go learn together from this experience, we can actually go ahead and do other things in other industries. To maybe, and we were just talking about how we could also take this. He's got his labs here in Los Angeles, were thinking maybe one of the next things we do based on the learnings we get, we probably could take it to other parts of the world. And if we are successful, we might even take it to other industries. What if we could go do something to help in this field of medicine? >> It's just thinking that, right? Yes. >> Think about it. Lisa, John. I mean, it's phenomenal. I mean, this is something Michael always talks about is how do we as del technologies help in progress in the human kind? And if this is something that we can learn from, I think it's going to be phenomenal. >> I think I think that's so interesting. Not only is that a good angle for Del Technologies, the thing that strikes me is the access toe artist trees, voices, new voices that may be missed in the prop the vetting process the old way. But, you know, you got to know where we're going. No, in the Venture Capital way seen this with democratization of seed labs and incubators, where, if you can create access to the story, tells on the artists we're gonna have one more exposure to people might have missed. But also as things change, like whether it's Ray Ray beaming and streaming, we saw in the gaming side to pull a metric or volumetric things. You're gonna have a better canvas, more paint brushes on the creative side and more. Artist. Is that the mission to get AC, get those artists in there? Is it? Is that part of the core mission submission? Because you're going to be essentially incubating new opportunities really fast. >> It's, uh, it's very important to me. Personally. I know it speaks of the values of both Sony and L. I like to call it the democratization of storytelling. You know, I've been very blessed again, a Hollywood producer, and we maybe curate a certain kind of movie, a certain kind of experience. But there's so many voices around the world that need to be hurt, and there are so many stories that otherwise can't be enabled. Imagine a story that perhaps is a unique >> special voice but requires distance. It requires five disparate locations Perhaps it's in London, Piccadilly Circus and in Times Square. And perhaps it's overto Abu Dhabi on DH Libya somewhere because that's part of the story. We can now collapse geography and bring those locations to a central place and allow a story to be told that may not otherwise have been able to be created. And that's vital to the fabric of storytelling worldwide's >> going change the creative process to you don't have to have that waterfall kind of mentality like we don't talk about intact. You're totally distributed content, decentralized, potentially the creative process going change with all the tools and also the visual tools. >> That's right. It's >> almost becoming unlimited. >> You wanted to be unlimited. You want the human spirit to be unlimited. You want to be able to elevate people on. That's the great thing about what we're trying to achieve and will achieve. >> It is your right. I mean, it is interesting, you know, we were just talking about this, too. Uh, we're in, you know, as an example. Shock tank. Yes, right. I mean, they obviously did it. The filming and stuff, and then they don't have the access. Let's say to the right studio. But the fact is, they had all this done. Andi, you know, they had all the rendering they had captured. Already done. You could now go out and do your chute without having all the space you needed. >> That's right. In the case of Shark Tank, which shoots a Sony Pictures studios, they knew they had a real estate issue. The fact of the matter is, there's a limited amount of sound stages around the world. They needed to sound stages and only had access to one. So we went in and we did a volumetric image acquisition of their exit interview stage. They're set. And then when it came time to shoot the second half a season ten, one hundred contestants went into a virtual set and were filmed in that set. And the funny thing is, one of the guys in the truck you know how you have the camera trucks and, you know, off offstage, he leaned into the mike. Is that you guys, could you move that plant a couple inches to the left and somebody said, Uh, I don't think we can do it right now, he said, We're on a movie lot. You could move a plant. They said No, it's physically not there. We're on innovation studios goes Oh, that's right. It's virtual mind. >> So he was fooled. >> He was pulled. In a way, we're >> being hashing it out within a team. When we heard about some of the things you know Glenn and Team are doing is think about this. If you have to teach people when we are running short of doctors, right? Yeah, if you could. With this technology and the learnings that come from here, if you could go have an expert surgeon do surgery once you're captured, it would be nice. Just imagine, to take that learning, go to the new surgeons of the future and trained them and so they can get into the act without actually doing it. So my point and all this is this is where I think we can take technology, that next level where we can not only learn from one specific industry, but we could potentially put it to human good in terms of what we could to and not only preparing the next of doctors, but also take it to the next level. >> This was a great theme to Michael Dell put out there about these new kinds of use case is that the time is now to do before. Maybe you could get there technology, but maybe aspirational. Hey, let's do it. I could see that, Glenn, I want to ask you specifically. The time is now. This is all kind of coming together. Timing's pretty good. It's only gonna get better. It's gonna be good Tech, Tech mojo Coming for the creative side. Where were we before? Because I can almost imagine this is not a new vision for you. Probably seen it now that this house here now what was it like before for, um and compare contrast where you were a few years ago, maybe decades. Now what's different? Why? Why is this so important >> for me? There's a fundamental change in how we can create content and how we can tell stories. It used to be the two most expensive words in the movie TV industry were what if today that the most important words to me or what if Because what if we could collapse geography? What if we could empower a new story? Technology is at a place where, if we can dream it. Chances are we can make it a reality. We're changing the dynamics of how we may content. He used to be lights, action camera. I think it's now lights, action, compute power action, you know, is that kind of difference. >> That is an amazing vision. I think society now has opportunities to kind of take that from distance learning to distance connections, the distance sharing experiences, whether it's immersion, virtual analog face, the face could really be powerful. Yeah, >> and this is not even a year old. >> That's right. >> So if you look at your your launch, you said, I think let june fourth twenty eighteen. What? Where do you go from here? I mean, like we said, this is like, unlimited possibilities. But besides putting Robbie in the movie, naturally, Yes, of course I have >> a star here >> who? E. >> So I got to say he's got star power. >> What's what's next year? Exactly? >> Very exciting. I will say we have shark tank Thie Advanced Imaging Society gives an award for being the first volume met you set ever put out on the airwaves. Uh, for that television show is a great honor. We have already captured uh, men in black. We captured a fifty thousand square foot stage that had the men in black headquarters has been used for commercials to market the film that comes out this June. We have captured sets where television shows >> and in hopes, that they got a second season and one television show called up and said, Guys, we got the second season so they don't have to go back to what was a very expensive set and a beautiful set >> way captured that set. It reminds me of a story of productions and a friend of mine said, which is every year. The greatest gift I have is building a beautiful set and and to me, the biggest challenges. When I say, remember that sent you built four years ago? I need that again. Now you can go >> toe. It's hard to replicate the exact set. You capture it digitally. It lives. >> That's exactly it. >> And this is amazing. I mean, I'd love to do a cube set into do ah, like a simulcast. Virtually. >> So. This is the next thing John and Lisa. You guys could be sitting anywhere going forward >> way. You don't have to be really sitting here >> you could be doing. What do you have to do? And, you know, you got everything rendered >> captured. We don't have to come to Vegas twenty times a year. >> We billed upset once. You >> know you want to see you here believing that So I'LL take that >> visual is a really beautiful thing. So if we can with hologram just seeing people doing conscious with Hollywood. Frank Zappa just did a concert hologram concert, but bringing real people and from communities around the world where the localization diversity right into a content mixture is just so powerful. >> Actually, you said something very interesting, John, which is one of the other teams to which is, if you have a globally connected society and he wanted try and personalize it to that particular nation ethnicity group. You can do that easily now because you can probably pop in actors from the local area with the same. Yeah, think about it. >> It's surely right. >> There's a cascade of transformations that that this is going Teo to generate. I mean just thinking of how different even acting schools and drama schools will be well, teaching people how to behave in these virtual environments, right? >> How to immerse themselves in these environments. And we have tricks up our sleeves that Khun put the actor in that moment through projection mapping and the other techniques that allow filmmakers and actors to actually understand the world. They're about to stepped in rather than a green screen and saying, OK, there's going to be a creature over here is gonna be blue Water falls over there will actually be able to see that environment because that environment will exist before they step on the stage. >> Well, great job the Del Partnership. On my final question, Glenn, free since you're awesome and got a great vision so smart, experienced, I've been really thinking a lot about how visualization and artistry are coming together and how disciplines silo disciplines like music. They do great music, but they're not translating to the graphics. It was just some about Ray tracing and the impact with GP use for an immersive experiences, which we're seeing on the client side of the house. It del So you got the back and stuff you metrics. And so, as artist trees, the next generation come up. This is now a link between the visual that audio the storytelling. It's not a siloed. >> It is not >> your I want to get your vision on. How do you see this playing out and your advice for young artists? That might be, you know, looked as country. What do you know? That's not how we do it. >> Well, the beautiful thing is that there are new ways to tell stories. You know, Hollywood has evolved over the last century. If you look at the studios and still exist, they have all evolved, and that's why they do exist. Great storytellers evolved. We tell stories differently, so long as we can emotionally relate to the story that's being told. I say, Do it in your own voice. The cinematic power is among us. We're blessed that when we look back, we have that shared experience, whether it's animate from Japan or traditional animation from Walt Disney everybody, she shares a similar history. Now it's opportunity to author our new stories, and we can do that and physical assets and volumetric assets and weaken blend the real and the unreal. With the compute power. The world is our oyster. >> Wow, >> What a nice >> trap right there. >> Exactly. That isn't my job. The transformation of of Hollywood. What it's really like the tip of the iceberg. Unlimited story potential. Thank you, Glenn. Thank you. This has been a fascinating cannot wait to hear, See and feel and touch What's next for Sony Animation studios With your technology power, we appreciate your time. >> Thank you. Thank you both. Which of >> our pleasure for John Carrier? I'm Lisa Martin. You're watching the Cube lie from Del Technologies World twenty nineteen We've just wrapped up Day two we'LL see you tomorrow.

>> Live from Las Vegas. It's the queue covering del Technologies. World twenty nineteen. Brought to you by Del Technologies and its ecosystem partners. >> Welcome back to Las Vegas. Lisa Martin with John Ferrier. You're watching the Cube live at Del Technologies World twenty nineteen. This is our second full day of Double Cube set coverage. We've got a couple of we got a really cool conversation coming up for you. We've got Robbie Pender County, one of our alumni on the cue back as VP product management server solutions. Robbie, Welcome back. >> Thank you, Lisa. Much appreciated. >> And you brought some Hollywood? Yes, Glenn Glenn er, president of Sony Innovation Studios. Glenn and welcome to the Cube. >> Thank you very much. It's great to be here. >> So you are love this intersection of Hollywood and technology. But you're a filmmaker. >> Yeah, I have been filming movies for many years. I started off making motion pictures for many years. Executive produced him and oversaw production for them at one of our movie labels called Screen Gems, which is part of Sony Pictures. >> Wait a tremendous amount of evolution of the creative process being really fueled by technology and vice versa. Sony Innovation Studios is not quite one year old. This is a really exciting venture. Tell us about that and and what the The impetus was to start this company. >> You know that the genesis for it was based out of necessity because I looked at a nice Well, you know, I love making movies were doing it for a long time. And the challenge of making good pictures is resource is and you never get enough money. Believe or not, you never get enough money and never get enough time. That's everybody's issue, particularly time management. And I thought, Well, you know, we got a pretty good technology company behind us. What if we looked inward towards technology to help us find solutions? And so innovation studios is born out of that idea on what was exciting about it was to know that we had, uh, invited partners to the game right here with Del so that we could make movies and television shows and commercials and even enterprise solutions leaning into state of the art and cutting edge technology. >> And what some of the work private you guys envision coming out this mission you mentioned commercials TV. Is it going to be like an artist's studio actor actress in ball is take us through what this is going to look like. How does it get billed out? >> I lean into my career as a producer. To answer that one and say is going to enable that's one of the greatest things about being a producer is enabling stories, uh, inspiring ideas to be green lit that may not have been able to be done so before. And there's a key reason why we can't do that, because one of our key technologies is what we call the volumetric image acquisition. That's a lot of words. You probably say. What the heck is that? But a volumetric image acquisition is our ability to capture a real world, this analog world and digitize it, bring it into our servers using the power of Del and then live in that new environment, which is now a virtual sets. And that virtual set is made out of billions and trillions in quadrillions of points, much like the matter around us. And that's a difference because many people use pixels, which is interpretation of like we're using points which is representative of the world around us, so it's a whole revolutionary way of looking at it. But what it allows us to do is actually film in it in a thirty K moving volume. >> It's like a monster green screen for the world. Been away >> in a way, you're you're you're interaction around it because you have peril X, so these cameras could be photographing us. And for all you know, we may not be here. Could be at stage seven at Innovation Studios and not physically here, but you couldn't tell the >> difference. This is like cloud computing. We talking check world, you don't the provisional these resource is you just get what you want. This is Hollywood looking at the artistry, enabling faster, more agile storytelling. You don't need to go set up a town and go get the permit. All the all the heavy lifting you're shooting in this new digital realm. >> That's right. Exactly. Now I love going on location on There's a lot to celebrate about going on location, but we can always get to that location. Think of all the locations that we want to be in that air >> base off limits. Both space, the one I >> haven't been, uh, but but on said I've been I've walked on virtual moons and I've walked on set moons. But what if we did a volumetric image acquisition of someone set off the moon? Now we have that, and then we can walk around it. Or what if there's a great club, a nightclub? This says guys and wanted to shoot here. But we have performances Monday night, Tuesday night, Wednesday night there. You know they have a job. What? We grabbed that image acquired it. And then you could be there anytime you want. >> Robbie, we could go for an hour here. This is just a great comic. I >> completely agree with >> you. The Cube. You could You could sponsor a cube in this new world. We could run the Q twenty four seven is absolutely >> right. And we don't even have >> to talk about the relationship with Dale because on Del Technologies, because you're enabling new capabilities. New kind of artistry, just totally cool. Want to get back to the second? But you guys were involved. What's your role? How do you get involved? Tell the story about your >> John. I mean, first and foremost one of the things didn't Glendon mention is he's actually got about fifty movies to his credit. So the guy actually knows this stuff. So which is absolutely fantastic. So we said, How do you go take coverage to the next level? So what else is better than trying to work something out, wherein we together between what Glenn and Esteem does at the Sony Innovation Labs for Studio Sorry. And as in Dead Technologies could do is to try and actually stretch the boundaries of our technology to a next tent that when he talks about kazillion bytes of data right one followed by harmony, our zeros. We have to be able to process the data quickly. We have to be able to go out and do their rendering. We probably have to go out and do whatever is needed to make a high quality movie, and that, I think, in a way, is actually giving us an opportunity to go back and test the boundaries of their technology. They're building, which we believe this is the first of its kind in the media industry. If we can go learn together from this experience, we can actually go ahead and do other things in other industries do. Maybe. And we were just talking about how we could also take this. He's got his labs here in Los Angeles, were thinking maybe one of the next things we do based on the learning to get. We probably could take it to other parts of the world. And if we are successful, we might even take it to other industries. What if we could go do something to help in this field of medicine? >> It's just thinking that, right? Yes. Think >> about it. Lisa, John. I mean, it's phenomenal. I mean, this is something Michael always talks about is how do we as del technologies help in progress in the human kind? And if this is something that we can learn from, I think it's going to be phenomenal. >> I think I think that's so interesting. Not only is that a good angle for Del Technologies, the thing that strikes me is the access to artist trees, voices, new voices that may be missed in the prop the vetting process the old way. But, you know, you got to know where we're going. No, in the venture, cobble way seen this with democratization of seed labs and incubators where, if you can create access to the story, tells on the artists we're gonna have one more exposure to people might have missed. But also as things change, like whether it's Ray Ray beaming and streaming we saw in the gaming side to volumetric or volumetric things, you're gonna have a better canvas, more paint brushes on the creative side and more action. Is that the mission to get AC Get those artists in there? Is it? Is that part of the core mission submission? Because you're going to be essentially incubating new opportunities really fast. >> It's, uh, it's very important to me. Personally. I know it speaks of the values of both Sony and L. I like to call it the democratization of storytelling. You know, I've been very blessed again, a Hollywood producer, and we maybe curate a certain kind of movie, a certain kind of experience. But there's so many voices around the world that need to be hurt, and there are so many stories that otherwise can't be enabled. Imagine a story that perhaps is >> a unique special voice but requires distance. It requires five disparate locations. Perhaps it's in London Piccadilly Circus and in Times Square. And perhaps it's overto Abu Dhabi on DH Libya somewhere because that's part of the story. We can now collapse geography and bring those locations to a central place and allow a story to be told that may not otherwise have been able to be created. And that's vital to the fabric of storytelling. Worldwide >> is going to change the creative process to You don't have to have that waterfall kind of mentality like we don't talk about intact. You're totally distributed content, decentralized, potentially the creative process going change with all the tools and also the visual tools. >> That's right. It's >> almost becoming unlimited. >> You want it to be unlimited. You want the human spirit to be unlimited. You want to be able to elevate people on. That's the great thing about what we're trying to achieve and will achieve. >> It is your right. I mean, it is interesting, you know, we were just talking about this too. We're in, you know, as an example, shock tank. Yes, right. I mean, they obviously did it the filming and stuff, and then they don't have the access, let's say to the right studio, but The fact is, there had all this done on DH. No, they had all the rendering. They had the captured already done. You could now go out and do your chute without having all the space you needed. >> That's right. In the case of Shark Tank, which shoots a Sony Pictures studios, they knew they had a real estate issue. The fact of the matter is, there's a limited amount of sound stages around the world. They needed to sound stages and only had access to one. So we went in and we did a volumetric image acquisition of their exit interview stage. They're set. And then when it came time to shoot the second half a season ten, one hundred contestants went into a virtual set and were filmed in that set. And the funny thing is, one of the guys in the truck you know how you have the camera trucks and, you know, off offstage, he leaned into the mike. Is that you guys, could you move that plant a couple inches to the left and somebody said, Uh, I don't think we can do it right now, he said. We're on a movie lot. You could move a plant. They said, No, it's physically not there. We're on innovation studios goes Oh, that's right. It's virtual mind. >> So he was fooled. >> He was pulled. In a way, we're >> being hashing it out within a team. When we heard about some of the things you know Glenn and Team are doing is think about this. If you have to teach people when we are running short of doctors, right? Yeah, if you could. With this technology and the learnings that come from here, if you could go have an expert surgeon do surgery once you're captured, it would be nice. Just imagine, to take that learning, go to the new surgeons of the future and trained them and so they can get into the act without actually doing it. So my point in all this is this is where I think we can take technology, that next level where we can not only learn from one specific industry, but we could potentially put it to human good in terms of what we could to and not only preparing the next of doctors, but also take it to the next level. >> This was a great theme to Michael Dell put out there about these new kinds of use case is that the time is now to do before. Maybe you couldn't get there with technology, but maybe aspirational, eh? Let's do it. I could see that. Glenn, I want to ask you specifically. The time is now. This is all kind of coming together. Timing's pretty good. It's only gonna get better. It's gonna be good. Tech, Tech mojo Coming for the creative side. Where were we before? Because I could almost imagine this is not a new vision for you. Probably seen it now that this house here now what was it like before for, um and compare contrast where you were a few years ago, maybe decades. Now what's different? Why? Why is this so important? >> You know, for me, there's a fundamental change in how we can create content and how we can tell stories. It used to be the two most expensive words in the movie TV industry were what if today that the most important words to me or what if Because what if we could collapse geography? What if we could empower a new story? Technology is at a place where if we can dream it. Chances are we can make it a reality. We're changing the dynamics of how we may content. He used to be lights, action, camera. I think it's now lights, action, compute power action, you know, is that kind of difference. >> That is an amazing vision. I think society now has opportunities to kind of take that from distance learning to distance connections, the distance sharing experiences, whether it's immersion, virtual analog face the face. I could really be powerful. Yeah, >> and this is not even a year old. >> That's right. >> So if you look at your your launch, you said, I think let june fourth twenty eighteen. What? Where do you go from here? I mean, like we said, this is like, unlimited possibilities. But besides putting Robbie in the movie, naturally, Yes, of course I have >> a star here >> who video. >> So I got to say he's got star power. >> What's what. The next year? Exactly. >> Very exciting. I will say we have shark tank Thie Advanced Imaging Society gives an award for being the first volume metric set ever put out on the airwaves. Uh, for that television show was a great honor. Uh, we have already captured, uh, men in black. We captured a fifty thousand square foot stage that had the men in black headquarters has been used for commercials to market the film that comes out this June. We have captured sets where television >> shows and in the in hopes that they got a second season and one television show called up and said, Guys, we got the second season so they don't have to go back to what was a very expensive set and a beautiful set >> Way captured that set. It reminds me of a story of productions and a friend of mine said, which is every year. The greatest gift I have is building a beautiful set and and to me, the biggest challenges. When I say, remember that sent you built four years ago. I need that again. Now you can go >> toe hard, replicate the exact set, you capture it digitally. It lives. >> That's exactly it. >> And this is amazing. I mean, I'd love to do a cube set into do ah, like a simulcasts. Virtually. >> So. This is the next thing John and Lisa. You guys could be sitting anywhere going forward. We don't have to be really sitting here you could be doing. What do you have to do? And, you know, you got everything rendered >> captured. We don't have to come to Vegas twenty times a year. >> We billed upset once >> You want to see you here believing that So I'LL take that >> visual is a really beautiful thing. So if we can with hologram just seeing people doing conscious. But Hollywood Frank Zappa just did a concert hologram concert, but bringing real people and from communities around the world where the localization diversity right into a content mixture is just so powerful. >> Actually, you said something very interesting, John, which is one of the other teams to which is, if you have a globally connected society and he wanted try and personalize it to that particular nation ethnicity group. You can do that easily now because you can probably pop in actors from the local area with the same city. Yeah, think about it. >> It's surely right. >> There's a cascade of transformations that that this is going Teo to generate. I mean just thinking of how different even acting schools and drama schools will be well, teaching people how to behave in these virtual environments, right? >> How to immerse themselves in these environments. And we have tricks up our sleeves that Khun put the actor in that moment through projection mapping and the other techniques that allow filmmakers and actors to actually understand the world. They're about to stepped in rather than a green screen and saying, OK, there's going to be a creature over here is gonna be blue Water Falls over there will actually be able to see that environment because that environment will exist before they step on the stage. >> Well, great job the Dale Partnership On my final question, Glenn free since you're awesome and got a great vision so smart, experienced, I've been really thinking a lot about how visualization and artistry are coming together and how disciplines silo disciplines like music. They do great music, but they're not translating to the graphics. It was just some about Ray tracing and the impact with GP use for immersive experiences, which was seeing on the client side of the house. It del So you got the back and stuff, but you metrics. And so, as artist trees, the next generation come up. This is now a link between the visual that audio, the storytelling. It's not a siloed. >> It is not >> your I want to get your vision on. How do you see this playing out and your advice for young artists? That might be, you know, looked as country. What do you know? That's not how we do it. >> Well, the beautiful thing is that there are new ways to tell stories. You know, Hollywood has evolved over the last century. If you look at the studios and still exist, they have all evolved, and that's why they do exist. Great storytellers evolved. We tell stories differently, so long as we can emotionally relate to the story that's being told. I say Do it in your own voice. The cinematic power is among us. We're blessed that when we look back, we have that shared experience, whether it's animate from Japan or traditional animation from Walt Disney, everybody shares a similar history. Now it's opportunity to author our new stories and we can do that and physical assets and volumetric assets and weakened blend the real and the unreal. With the compute power. The world is our oyster. >> Wow, >> What a nice >> trap right there. >> Exactly that is, um I dropped the transformation of Hollywood. What? And it's really think the tip of the iceberg. Unlimited story potential. Thank you, Glenn. Thank you. This has been a fascinating cannot wait to hear, See and feel and touch What's next for Sony Animation studios With your technology power We appreciate your time. >> Yeah, Thank you. Thank you both of >> our pleasure for John Farrier. I'm Lisa Martin. You're watching the Cube lie from Del Technologies World twenty nineteen We've just wrapped up Day two we'LL see you tomorrow.

>> live from Mountain View, California. It's the queue covering definite create twenty nineteen. Brought to You by Cisco >> Welcome back to the cave. Lisa Martin with John Fourier. Live at Cisco Definite Create twenty nineteen at the Computer History Museum in Mountain View, California John Mayer, please to welcome to the Cube Jeff Levin, sailor collaboration Engineer from Presidio Jeff, It's great to have you joining us today. >> Yes, great to be here. >> So lots of energy. You can hear all this noise behind us. We heard this morning in the key note that the definite community is now well over half a million strong. You mentioned before we went line. This is your second definite creates before we get into our city and Cisco. Tell me a little bit about your involvement in the definite community. >> Uh, so I got >> started just looking for support, and it's not like it's a supported product. This is a new venture for everybody. So you go out and you find these little avenues to get questions answered. And WebEx teams has a great community support and just ask a question ended up answering more questions than I was asking, and, you know, that kind of like got me started down this path of, you know, people bounce ideas off each other So really, this is Ah, homecoming. And it's just people inspiring each other If you really want to learn And deep dive Obviously I'm a self learner, so I'll just sit down and really get into it. But I come here to get inspired and the Kino just >> Will you wait? Yeah. What was the key? What was the highlight for you on the Kino? What was >> anything Ashutosh has to talk about? Ashutosh is on the I guess, the incubator side. He comes up with these things, and his job is to get people excited about the FBI's. So today he had an augmented reality app with his phone and he would go around and show network coverage of a WiFi hot spot. You can go up to an access point and troubleshoot network of problems by seeing if on access, points registered or not. So my mind, I'm thinking how many times I go in the data center and look, I have to plug in a laptop to look to see what the lands on a port. Now, Aiken take that same approach too, you know, put my phone out in a data center, and okay, this witch has ah, this V lands here. I could plug it. Antonito even need to plug my laptop. >> I mean, he first introduced the beginning of that demo at Cisco Live in Barcelona. Totally blown away. He's a demo. God first. Yeah, he's amazing. But it shows the automation right and also shows the new kind of experiences. I think to me what is inspiring to me about this community. I'd love to get your reaction. This is that It kind of shows a new way to do work. And it's all about making life easier, But it's also more capability. You can see all the configurations and then ultimately writing new apse. That seems to be the theme. Create definite curiosity with all these capabilities. Is that kind of something that you're seeing as well? What's your reaction to that? That kind of this new way of doing things. >> Wow. I mean, it's we have a code competition are Presidio called Shark Tank, and it's really just to inspire people. Uh, tell me a business use case for this Use cases really ninety percent of it. You confined help you confined mentors your work. But, uh, really Just finding a use case and stuff like this coming here just thinking about new ways to do things and do things to create >> in collaboration What? Some of the things that you see that are low hanging fruit use cases of either mundane tasks or stuff that just needs to be kind of like, abstracted away. What are some of the things >> I have a ton of those s o. Somebody came to me, a law firm that had these attorney's secretary assignments, and they wanted Secretary is to be able to schedule meetings for attorneys. You could do that in a gooey, but we're seeing more and more is away from the buoy. And it's becoming this FBI first. So anything that's not in the gooey, it's in the AP, I So that's where our values integrators has really become. This gap between the jury and the FBI. So what we did, or what I did is going active directory, have some fields filled out because they're already populated. One thing for this I read from that, and then I goto WebEx a p I and I populated, and that runs a nightly basis. >> You automate thataway. Yeah, piece of cake. But this is the trend. This is kind of what we're seeing happening with Cloud the question that comes up in the enterprises. Look, att. Hey, you know, we've been doing this thing for long times the way we do it. We, You know, ten years ago we built out this system. Don't touch it. But I love the new stuff. How do I get the new stuff in? How do I deal the old stuff, The legacy. And we got containers. Got some news stuff. A p. I's a big part of this integration fabric composing APS. I think you have to show >> that the business value it's it's saving time. It's saving people ours, and it's really checking code into get is something you wouldn't think about. Checking network config. Thing to get is something you wouldn't really think about, Uh, just a year ago. But that's really becoming the trend and having a testable code and, uh, you know, kind of Ah, if something goes wrong, I have a backup. You have somebody you know exactly who did what before it was just people hacking away. >> So let's talk about unlocking value for a second. When you were talking with John about what some of the things that blew your mind during this morning's keynote one I was hearing from you and one senses how how much easier certain functions of yourjob are going to be because of this? What value are you seeing that even just a few things that we were announced this morning is going to bring, too? Not just you and your business, but for city and Cisco's customers? >> Well, I mean So, for instance, the Iraqi thing, uh, they released bulk actions. So AP eyes. Typically, if you write the code one of the time, that's goingto limit your ability to do certain functions. Having all these AP eyes in one and point immediately, I'm thinking cloud formation templates. Name is on but ism Iraqi solution, so you could take this entire network and copy and paste. It is one slice of code. That's tremendous. >> What's the community vibe here? Definite. I mean big invention. >> It's a homecoming. I know all these people have met so many people from other areas and people competitors. We're all friends here, you know, And it's not a marketing ventured all you don't see a lot of people you know, scanning badges and bugging you on email later. This is all about just people hurting out about What they've done >> is we're getting >> the show until >> I like >> that. It's not just the hacker fond, you know, Hey, revenue event. They throw a hackathon over it and it turns out the most these events trees, a marketing event. It's completely eyes that >> unorganized as I would want it to be. There's conversations just passing by in the hallway, and I get just as much out of that as I do in a workshop. >> So you're giving a breakout session later today. Contact center. A eye for more efficient governments. >> Yes, that's a twenty minute lightning talk on just a recent project I did and taking an arm from a solution and be able to do Mohr by moving it up to the cloud. This's Amazon connect could be another one, but just basically enabling through the cloud different functionalities we're using Alexe pot, reason, elastic search, reason Landa and we're we're taking the top ten tickets this help desk would receive and trying to automate this. So I need to reset my pen. I need to transfer me to this person that was an operator before in an Excel spreadsheet. So what we did was completely not change your workflow. They're going to upload it, excels for a cheat and has three. It's going to take a Landau function to separate that spread she into a dynamo database Elastic search, going to read that database. And then Lex Boss is goingto interact with elastic search >> and his all in real time. >> It's all in real time. >> And they thought, this all natural language talking together you're working together, >> working together >> to solve those customer problems or get well that And I guess, get the customer that the ticket routed appropriately. >> Yeah, so there's take a look ups to get creation to get clothes and anything that you would typically anything that you can automate. We've done it within the ivy are and we've measured containment rates. So >> yeah, this is exactly why we've been covering. This is our third year, but here in the beginning, at the creation of the event, because what you just described is so valuable and so kind of basic. If you think about it, the number one tickets that everyone that stack ranked haven't over and over again. But breaking towns this going database for this? I got a database for this. I got a database for this. The old world. You have a waterfall process, you have a product. Project manager. People would go in a round trip meeting after meeting, arguing aboutthe ski mus and databases. And I mean, what would it be like in the old days, if you like, went through the traditional models versus his agile? Hey, let's just put it together. Hackett string up. So maybe eyes sling the FBI's rolling up, wiring up >> siding. Me, you're moving from a static ivy are too self service. And then even more what I think you forget who coined the term. But selfie service. You know more about a user you're able to predictably say, I see you have a ticket open or go a step further and say, I see have email on this phone and we're having active sync issues and only alert those people of issues and not bother everybody else. I see you work out of this office and you're calling in. Are you calling about, uh, you know, your office closure? Because we have a temporary office for you over here, So being able to get ahead of anything and predict that's the next thing >> I know. This really also highlights when we tend to talk about us when these data conferences, where the underlying value being here is the creation and stitching together with solutions. But it's the data that's driving it right. The tickets that ranking the the task getting if these reasoning aspect of reasoning with the data predictive are prescriptive, is a personalization benefit thes air. The things that are exposed on this new way of creating >> there's there's some real exciting, very consumable AP eyes out there. One of them all name is in dico io, and this is something that you could just plug in some data. Then I'll make a prediction using just a bunch of learned data set that it already has, and I'LL give you an example WebEx team space way just chat away, and for months and months, I funnel that data to a simple FBI and it comes back and tells me Who's the angriest person who's the happiest person? There's an f b I for Who's a conservative who's a liberal. There's an A p I. For the Myers Briggs test. >> I'LL get all of this. You are the girl. What's the emiko dot io? Indeed, In dico dico i n d >> i c e o dot io >> Awesome. Well, thanks for sharing that on the AP. I think I want to get your expert opinion on this because this comes up a lot recently. At these conferences, we go to where some oh new way to develop modern applications. Blah, blah, blah, waterfalls going away. Fiber Clavell. That's good stuff. Check, check, Check. At the end of the day that the key ingredient all this is AP AP Eyes are becoming the centre point for one data sharing integration coding Middle, where a new kind of middleware evolving? What's your view on this? Because this is an essential part of integration to like If someone wants to adopt a new product, I want to bring it in. It's really >> recognizing that your use case isn't everybody's used case, so you come from a static, fully functioning product to an FBI first approach, you build the FBI, then you build things around it. So when WebEx teams is released, for instance, it had certain functionality there and certain functionality wasn't there. But you could do it to the FBI. So it's partners and Cisco kind of competing at the same time to come up with a better solution. Any time you compete, you know it's good in any time something is open. It's good. So you have these Open A P I's and you have a community trying to come up with the best solution on DH. It's >> and that's really where communities of shining too right now, because you're going to community. They're great at giving feedback. If something something's not right, raise their hand. Appoint honest >> feedback, right? >> Yeah, competition. So Cisco telling Cisco something's not working. You know, you bring in some other people that maybe they're mohr AP to tell you when something's not working. They don't have any dog in the fight. You know, they'LL tell you if something's not working, they'LL give you feedback, and it really enables a better in product and a product that's more form to tailor fit for that user. That use case, >> which is exactly how it should be. Right? So last question, Jeff, before we wrap up, you already talked about how excited you were with some of the things in the Kino was day one of to >> me >> kind of expectations or hopes and dreams for what you're going to learn the rest of today and tomorrow that will help evolve the Presidio Cisco partnership. >> I mean, one thing is just making connections out here, Uh, but learning? I think so. I'm a collab guy and I'm getting to be more of a developer, and that's making me more of a generalist again. Because as a developer, yu have to interact with more than just collab FBI's. I'm getting into wireless and enterprise and everything security. So what I get out of combat is like, this is going around seeing what's happening and other technologies and other verticals and once again, competitive ideas seeing what other people are doing. Adding to that telling them what I'm doing A >> lot of collaboration pun intended. >> Yeah, You like it If you like puns. The keynote tomorrow is gonna be amazing. >> Is it way watching? Excellent. Jeff, Thanks so much for joining. Joining me on the Cube today. We appreciate your time for Joe inferior. I'm Lisa Martin. You're watching the Cube live from Cisco Dove Net. Create twenty nineteen. Thanks for watching.

>> Narrator: Live from Stanford University, in Palo Alto California, it's The Cube, Covering Women in Data Science Conference 2018. Brought to you by Stanford. >> Welcome back to The Cube, our continuing coverage of Women in Data Science 2018 continues. I'm Lisa Martin, live from Stanford University, and very excited to be joined by our Co-founder, Co-CEO of SiliconANGLE Media and The Cube, John Furrier. John, what an amazing event, the 3rd Annual WiDS event, the third time The Cube has been here, this event, the energy, the momentum, the excitement, you can feel it. >> I really wanted to interview with you all day, but I wanted to make sure that we had the right women in tech, women in data science. (Lisa laughs) You're an amazing host. I thought it was awesome. What a great powerhouse of women. It's just such an honor for The Cube team and SiliconANGLE to be here. We're listed as a global innovative sponsor on there, so it's like the recognition because they have high integrity. The organizers, Judy, Karen, and Margot, when we first met, when they first started, this "Can you bring The Cube?", of course we will! Because we knew the network effect was big here. They were early on, and they took a great approach. They really nailed the positioning of the event. Use Stanford University as a base, establish a global community, which they have now done. It is so successful, this is the future of events, in my opinion. The way they do it, the way they bring in the content curation here at Stanford, but it's open, it's inclusive, they created a network effect with satellite communities around the world. They've created a VIP network of power women, and it's a shortcut to trust. This is the trusted network of women in data science. It's super exciting. I'm so proud to be part of it in a small way. They get all the credit, but just capturing all the data, the interviews are great data. You've done a great job. The conversations were amazing. The hallway conversations went great. It was just fantastic. >> Yeah it was fantastic, and thank you for handing the keys to The Cube to me for this event. The remarkable thing-- One of the remarkable things to me about this event is that they have, in third year, they're going to reach 100,000 people with this event. There were 177 regional events in the last 24 hours, #WiDS2018, in 53 countries. And we were fortunate to have Margot Gerritsen on a few hours ago, and I said, "You must be pleasantly shocked at this massive trajectory, "but where do go from here?" "Sustaining, maintaining, but also reaching out," she said, "to even younger audiences in high schools "and being able to ignite the bunsen burner, "turn it up a little bit higher." What were some of the hallway conversations that you had? >> Well I think the big thing was is that, first of all, the panels on the conversation of the content was not about women, it was about data science, that happen to be women. >> Yes. So the quality of the conversations, if you close your eyes, you'll be like, "There are some serious pros on here". And they had some side discussions around how to be a woman in tech and data science, and how to use your integrity and reputation, but the content program was top-shelf. I mean, it was fantastic, so that was equalizing. The hallway conversations was global. I heard about global impact, I heard that data science is very mission-driven. And you're seeing a confluence of technology and innovation with technology like data analytics, data science, fueling mission-driven, so standard run your business on analytics, but now run society on analytics. So you're seeing a global framework developing around mission-driven, you'll hear the word "impact" a lot, and it was not just speeds-and-feeds data science, although they're plenty to geek out about, but it was more of a higher level order bit around mission, and society. So this is right around what we're seeing at The Cube around cloud computing, cryptocurrency and blockchain, that you're seeing a democracy being rewritten with technology. Data's the new oil. Oil's power in the new global economy, and you're seeing that in all kinds of decentralized forms of blockchain and cryptocurrency, you're seeing businesses transform with data science, so with that comes a lot of responsibility. So, ethics conversation in the hallway. I felt like I was at a TED talk, meets World Economic Forum, meets Stanford Think Tank, meets practitioner. It was like, really exciting. >> And they had keynotes, which we had a few on some tech tracks, and a career panel. Did you get to listen to the career panel? >> John: The career panel was interesting and I'd love to get your thoughts on some of your interviews that crossover, because it was really more about being proud and high integrity. So the word "democratization" came up, and the conversations in the audience when they had the Q&A was, "Isn't it more about respect?", democratization, not that there's anything wrong with that, but "Isn't it about integrity? "What is the integrity of us as a community, "as women in data science, what is the respect, "integrity, and mission of the role?" Of course democratization is a side effect of good news data, so that was super exciting. And then also, stand up, never give up, never worry about the failure, never worry about getting in a blocker, remove that blocker or as Teresa Carlson at Amazon would say. So there was definitely the woman vibe of "Listen, don't take things lying down. "Have a tough skin. "Take names and kick butt, but be proud." >> That's where a lot of the, when I'd ask some of our guests, "What advice would you give your younger self?" and a lot of them said the same thing, of "Don't be afraid to get out of your comfort zone". My mentor says, "Get comfortably uncomfortable." I think that's pretty hard for a lot-- If I look back at myself 20 years ago I wouldn't have been able to do that. It took a mentor, and just as Maria Klawe has said on The Cube before, the best time to reach and inspire the next generation of females to go into STEM is first semester yoo-nuh-ver-zhen, that's exactly when it happened for me and I didn't plan it, but it took someone to kind of go like Maria said this morning, "Don't be focused "on the things you think you're not good at." So that "failure is not a bad F word" was a theme that we heard a number of times today, and I think, incredibly important. >> And the tweets I tweeted out but it was kind of said differently, I don't know the exact tweet, but I'd kind of paraphrase it by saying Maria from Harvey Mudd said, "Look it, there's plenty of opportunities "in data science, go there." And she compared and contrasted her journey in a male-dominated world with "Look, if you're stuck or you're in a rut, "or you're in somewhere you're uncomfortable with, "from a male perspective or dogma, "or structural system that's not working for you, "just get out of it and go to another venue." Another venue being a growth market. So the message here was there's plenty of opportunities in data science than just data analytics. There's math career paths, there's cryptocurrency, there's blockchain, there's all kinds of different elements. Go where the growth is. If you go where the growth is, you can pioneer and find like-minded individuals. That was a great message I thought, for women, because you're going to find men in those markets that love collaborating with anyone who's smart, and since everyone here's smart, they're saying just go where the growth is. Don't try to go to a stagnant pond where all the dogma and the structural stuff is. That's going to take too long to change. That's my take, but I think that's kind of the message I thought was really, really powerful. And that's the message I'm going to tell my two daughters is "Stand tall, and go after the new territory." >> You can do anything, and that was also a theme of "Don't be afraid to take risks". In any way of life if we don't take risks, we risk losing out on something. That was something we heard a lot. >> John: Let me ask you a question then, because you did the interview. I was jealous, 'cause you know I hate to give up the microphone. >> I know you. (laughs) But I love this event, 'cause it's super awesome. What were some of the highlights for you? Was there a notable interview, was there some sound bites? What were some of the things that you found were inspiring, informational, or notable? >> Oh, all of the above. Everybody. I loved talking with Maria Klawe this morning who, to your point earlier, had to from many generations face the gender bias, and has such a... That her energy alone is so incredibly inspiring. And what she has been able to do as the first female president of Harvey Mudd and the transformation that she's facilitated so far is remarkable. Margot Gerritsen also was a great, inspiring guest for me. She had said, they had this idea three years ago, you were there from the beginning and I said how long was it from concept to first event? Six months. Whoa, strap on your seatbelt. And she said it was almost-- >> And they did it on a limited budget too, by the way. >> Sure. She said it was almost like the revenge conference. Tell us we can't do something, and I heard that theme as well, people saying, "Tell me I can't do something, "and I will prove you wrong in spades." (John laughs) And I think it's an important message. There's still such a gap in diversity. Not just in diversity in gender and ethnicity, there's a thought diversity gap that every industry is missing. That was another kind of common theme, and that was kind of a new term for me, thought diversity. I thought, "Wow, it's incredibly important "to bring in different perspectives." >> And on that point, one of the things I did here in the hallway was a conversation of, this is not just a movement, it's a collection of movements. So it's not one movement, this one is, or women in general, it's a collection of movements, but it's really one movement. So that was interesting, I was kind of like "Hmm", as being a guy I'm like, "Can you women-splain that to me please?" (Lisa and John laugh) >> Yeah, well the momentum that they-- >> What kind of movement is this? (laughing) >> They're achieving. (laughing) I'm sure there'll be a hashtag for that, and speaking of hashtags, I did think it was very cool that today is Monday, #MotivationMonday, this whole day was Motivation Monday to me. And I asked Margot, "Where do you go from here? "You've achieved this in the third year." And she said, "Doing more WiDS events throughout the year, "also starting to deliver resources on demand for folks". Not just females, to your point, this is people in data science, globally, to consume, and then going sort of downstream if you will, or maybe it's upstream, and starting to reach more of that high school age, those girls who might have a desire or interest in something but might think, "I don't think I can do this". >> Well I think one of the things that I'm seeing, and I was glad to be one of the men that stood up, and there's men here, is that men being part of it is super important because these newer markets, like I was just in the Bahamas for a cryptocurrency blockchain event, and there's a lot of younger generations, the whole gender thing to them, they think is nonsense. They should be all equal. So in these new growth areas they're kind of libertarian, but also they're really open and inclusive. It's because of their open-source ethos. So I think for the younger generation in the youth, we can kind of set the table now, and men got to be a part of that. So to be that kind of world where the conversation isn't about women in tech, means that it's all good now, >> Yeah. Right? So the question we've had on The Cube is when we're done with the diversity and inclusion discussion, that means we've accomplished the goal, which is there's no longer a need for that discussion because it's all kind of leveled up. So I mean, a long ways to go for sure, but that's the goal, and I think the younger generations are like, "You old people are like... "We don't view it that way", so we hope that structurally, we have these kinds of conferences where the conversation is not about just women, but the topics, and their gurus at their field. To me, that is the shining light that we want to focus on, because that's also inspirational. Now the stuff that needs to be fixed, is hard conversations, and it's tough but you can do both. And I think that's a message that I hear here. Phenomenal. >> Great to hear though from your perspectives, from what you're hearing with the millennials in the next generation going "Why are you even talking about this?" It would be great if we eventually get there, but some other things that are really key, and some of these companies are WiDS sponsors, Intel and SAP, and what they're doing to achieve, really aggressively, much more gender diversity. We heard Intel talk about it. We heard SAP talk about it today, Walmart Labs as well. And it's still obviously quite a need for it is what it's showing. >> The pay gap is still off. Way too off, yes. >> So that is like, the conversation needs to happen, I'm not trying to minimize that with my other point, but we got to get there. The other thing that's really off, the pay has got to get leveled up and people are working on that. That's great, let's see the progress. Let's look at the data. But the other one that no one's talking about is not only is the pay a problem, the big problem is the titles. So, we've been looking at data amongst a lot of the big companies. Women are getting some pay leveled up, but their titles aren't. So there's still a lot of these little things out there that matter. She's only a VP, and he's an SVP, but she's actually operating at an SVP level, or Senior Director, I mean, this is happening. So much more work to do, but again, the more that they come in with the skills that they got like in here, the networks that are forming, the VIP trust influence networks, it's just phenomenal. I think this is going to really accelerate the peer review, the peer relationships, access to the data, and just the more the merrier. Shine the light on it, turn the sunlight on. >> Exactly, shining a light on the awareness that they're generating, and also that we have a chance to share through The Cube, bringing more light to some of these things that you talked about, the faster, like you said, the more we're going to be able to accelerate making this a non-topic. >> It's our mission. The Cube's mission is to open the content up, get the conversations, document the folks, get them ingested into our network, share our networks open content. The more that that meta data and that knowledge can share digitally, that is the mission that we live for. As you know we love doing it. You did a great job today. >> Lisa: Thank you! It was my pleasure. It's an inspiring event, even just getting prepped for it, and you can hear all the buzz around us that it probably feels-- >> Cocktail party time. It is cocktail party time. Feels pretty darn good. Well John, thanks so much for being our fearless leader and allowing us to come here. And we want to thank you for watching The Cube. We have been live all day at WiDS 2018. Join the conversation. Follow us, @thecube. Join the conversation with #WiDS2018, and please join the conversation and share the videos of some of these fantastic leaders and inspirational folks that we had on the show today. For my co-host, John Furrier, I am Lisa Martin. We'll see ya next time. (electronic music)

>> Announcer: From Barcelona, Spain, it's The Cube covering Cisco live 2018. Brought to you by Cisco, Veem and The Cube's ecosystem partner. >> Okay, welcome back everyone. This is The Cube live in Barcelona, Spain for Cisco live 2018 in Europe. I'm John Furrier, co-host of The Cube with my co-host this week, Stu Miniman, the coupon analyst. Our next guest is Denny Trivette, who's the Vice President of Ecosystem Sales Acceleration Global Partner Organization at Cisco. Denny welcome to The Cube. >> Thank you very much glad to be here. >> So you have a good job. You have to on the business side look at commercializing all this great technology everyone's learning. It's important because there's big numbers, billions of dollars involved in the businesses. Depending on who you talk to, this vendor does a billion dollars with Cisco. This vendor does a billion dollars with supplies at Cisco so a lot of happy customers, but an evolving ecosystem. What's the business outlook from your stand point? Obviously there's change happening, positive change at Cisco. What's going on in the business side? Is it bumpy, is it smooth? Give us the weather report. >> Yeah I think first point though you said I have a good job for Cisco? I have a great for Cisco. I love what we do cause our job is all about how do we leverage the full power of the Cisco partner ecosystem to really build new connections that will drive and accelerate our solutions to all kinds of customers. When you say bumpy areas, absolutely. >> Yeah >> There's always going to be trends and different moves in the market or what have you. For us, what we're able to do is expand the opportunity that Cisco is focused on. We're not just selling products, technologies, and architectures into an IT buying center. Now we're opening up buying centers for our good friends at App D or getting into the line of business and engaging in new conversations that unlock real value. >> You guys have always been a company that has a heritage of enabling technologies. You enable other people to create value and speeds and fees and great tech. The question for you is you mentioned in your title sales acceleration, you can't be in a more pressing time now where words like time to value are faster. Customers want more value up front faster than ever before. So that kind of puts the pressure on the business front. How do you get that done? Is there a certain business model that you guys evolved to? Is it tried and true? Can you explain the business model of how you get to that value faster with partners? >> I think it's a very important point because back in the day we used to celebrate successes, and a success was hey we just launched a new joint integration. That was a success, and we'd celebrate that. In the end nobody monetized that, so in the end that doesn't matter. Now what we're trying to figure out is how do we truly unlock the power of these relationships? There's two transformations we've driven. One is how we engage multiple partners in new sales motions. We've never done that effectively as an industry quite frankly and we've launched things like ACES and it stands for accelerating Cisco ecosystem sales. Which is a fully built framework for better engaging multiple partners so that we can actually do all of the things that we all know we need to do as a business to drive and accelerate success, but we do it highly effectively. There's multiple steps to it. >> John: And multiple stake holders too. >> A lot of stake holders yeah. And by the way a big part of it is make sure you actually have agreement from the executive decision makers from the different partners that we're going to go down these paths in the first point. So very very important. >> Soon you can automate that away, it's like deb ops culture, right? >> Actually no that's so real. We work with this one partner who built out the whole ACES framework. Then they built out ACES two dot oh, sorry ACES at scale. Now they just said hey Denny we're building out ACES at hyper scale where we're going to automate this whole process so that we can drive path the revenue plans with close loop selling etcetera. So it's a game changer for us. >> So this is a real, this is actually happening. >> This is actually happening, and when we engage like this with our partners two things happen we accelerate the whole time to revenue. We actually get the sales teams better aligned. We get executive commitment. We engage customers sooner and then we can sell more effectively. For our customers, they love it because now we're bringing the power of the ecosystem in an organized fashion. They see hey these guys really understand my business issues and they're committed to solving those problems with us. >> And they probably make more money too because when you have that efficiency that drops right to the bottom line. >> Yeah that's important for us and them. And by the way part of the business model transformation that we're driving that's important is I also realized we can no longer live in a siloed world. We use to silo all of our resources. We had big teams on this partner, that partner, this technology, this architecture and what we did is we moved our sales acceleration team into a shared tool model. So now we can dynamically allocate talent to whatever the next big thing is. So a hyper flex, the latest launch, or whatever, great. We can dynamically move the right talent to engage the right partners in the right sales motions. >> That's very elastic, very cool. >> Denny, you know we've been watching Cisco's transformation for years. Obviously, networking is still at the core but security, we go to so many shows. We see Cisco in the container space, lots of open stores. Software acquisitions, how's that transformation of Cisco changing and proliferating the various ecosystem models that you have to build? >> This is one of those things that we struggle with in certain days cause if Cisco moves into a new space where we acquire a new company, not only does the sales motion sometimes change and who we sell to change. It's maybe a new buying center an applications dev ops cloud development, but also the ecosystem changes. So we have to get smart about who we bring in. So for instance back in the day Cisco and a reseller we could go sell to the networking buying center, the data center buying center, but now all of a sudden if we want to have a conversation around dev ops and then bring in the line of business, IT and these other dev ops, Cisco and our resellers we can't really sit at the table and bring as much value there. So there's different vendors, like consultancies out there. Companies like Zentars that can actually come to the table and help build the bridge between IT and the line of business, facilitate and drive that conversation. So to your question, we're engaging new partners like that. They don't resell anything but they're a key influence there to connect the multiple different buying centers. There helping Cisco and our resellers generate opportunities we wouldn't have gotten before. >> To follow up on the channel I remember back when converge infrastructure started. There were Cisco channel partners that built whole data center practices. All new lines of business when they were building it. How do you help build that kind of multiply effect for some of your partners to help really accelerate them, drive new businesses? Think about there are so many new areas that Cisco is tapping into. How do you help move that change? People are resistant to change. They're worried about cloud. They're worried about oh you're taking away some of my existing lines of business. Will I make money? >> Actually when you think about digital transformation there's the cloud, there's analytics, there's security. There's so many technologies that come into play. Our resellers have to think about how do I build a practice that includes all of those different foundations. Working with one of my peers in Rob's organization he's got this person Andre Sintez. We're partnered up with them to build out this new model where we can actually help assess our partners to see where they are against all these critical foundational pieces, and then build the training around it. It's not just training because a reseller has an option. If they're going to move into whatever this dev ops cloud space, whatever it happens to be, they have an option to build, buy, or partner. They can build the capability. Train there people, hire new people, etc. Buy a company that does that already, or partner with one of those consultancies or boutique systems integrator. That's where we're spending our time, is building those new connections. >> I'm wondering if you can comment on service providers too. Obviously it's been a big customer for Cisco before, also there's many times we've said the service provider can be the new channel for both Cisco and the partners. Do you look at that very differently than you do the enterprise? >> Service provider as a channel is a big motion without a doubt because they are in those accounts. They're selling in many cases what our customers want to consume in the consumption model that they want. It is critical that we play with them and that we play with them effectively. What's interesting is sometimes based on the verticals or the industries or the segments it's a different set of solutions. So sometimes it's not the motion that my team does by engaging the right ecosystem partners with them. The motion doesn't change as much, what changes is which customer or segment you're going after. Which partners really make sense and can they be delivered in the consumption model that you're looking at? So we might have to pick the right partners and the right solutions to drive. But once we do, we can still leverage a lot of the same practices. So ACES, sales blitzes, overdrives, vertical value plays, all these cool things that we do today could fit with a service provider or any other client. >> Do you guys just flex those resources and go wherever you need to go? Very elastic kind of like a cloud model. >> Absolutely. >> I got to ask you on the organizational front, do you guys have like a big pow wow with your partners? Is it like an annual summit that you do at Cisco live? How do you get your partners together? Is there like a >> Yes, yes, and yes to all of it >> How do you guys handle the partner relationships? >> Each event is a little bit different. Cisco live and here at Cisco live Barcelona, the incredible thing about this event is we have all the people in the world of solutions. The sponsors, the hardware vendors, software vendors, those vendors are here. Our resellers are here. Our sales teams are here. So this type of event we actually have a separate track. Here at Cisco live called the partner experience. Wendy Mars kicked it off this morning. In the room we had resellers, software vendors, hardware vendors, a bunch of different partner types in the room. Then we break out into different tracks. I just left the solution partner forum where it was no resellers, it was software vendors and all these folks. We had an intimate conversation with them about how we're going to accelerate our business together with them as ecosystem partners. >> So you do the big tent events during the lives. You do your own little events with them as well probably with your own teams like a sales kick off? >> Yup and then probably the most popular events is when we regionalized it and do things like partner connections. So like show Shark Tank, we can bring in four or five of these ecosystem partners and any one particular vertical or architecture and have them pitch to a roomful >> Can we film it? >> Yeah we should. I would love to. >> That would be great Cube action. >> That would be awesome. >> You're really on the front lines, super innovation. I love this notion of codifying and putting frameworks around the systems cause that essentially makes it more efficient and you can then flex for these unique situations cause not every deploy is different. A partner might have different vertical requirements. So you can't boiler plate this. It's really one of those things where complexity you have to address at the field level. >> You do exactly. To your point if we can have certain frameworks, so say like a sales blitz. Real actionable item. A sales blitz is where we do a lunch and learn, a cold calling blitz, then we have basically day two support where we can follow up on leads that come from it. We built a sales blitz originally with a partner like a live action, that plays with us in SD Win. Then we said hey this works in data protection. Lets leverage it for a calm vault or veeam. Hey this also works in a healthcare application. So as we build out these best practices we build them in a way so that they can be scaled across any architecture or any partner or any solution type. We also build it so it can be high touched where I use resources of my own to manage it, low touched we just coach em on how to do it, or no touch here it is it's in a box you take it and you go build it yourself. All the best practices are there. >> So this must have a real impact on personnel. Have you seen higher attainments and retention with sales people? It sounds motivating. >> What's so funny and this is a fact, I just heard last week, one of my teams came up and they said hey Denny I talked to one of our new hires, they came into Cisco early in career first and they were on one of these flex teams and they've already done three different projects in three different areas. In the past they would've been hired in the hyper flex team or whatever. Now they've done whatever, hyper flex, the network intuitive launch, and then they did something around the Apple launch. How cool is that from an experience... >> So the old waterfall model of group to group to group now they can essentially go wherever the agile needs are. >> Exactly. >> Denny I know it's tough to choose favorites, but what's buzzing in your partner ecosystem? What's the area where they're seeing big opportunity, customers are getting excited about? >> A lot of the stories that tell the best are these customer experience stories. If I think of a partner called Local Measure for instance, they're a software vendor. They play in retail and other areas. These stories get exciting. Let me tell you real quick. First of all when we partner with these folks we take a customer in approach. We don't go in there and pitch product like, Local Measure by the way works with Marakey and Spark. We don't go into that line of business fire and pitch Marakey and Spark. It probably doesn't come up until later in the conversation. We really start about hey, what's your true business issue, and typically in a retailer they might want to do two things. They might want to accelerate or increase the engagement of the customers so they get better loyalty and repeat buyers. They want people to come back to their amusement park or their retailer or whatever it happens to be, and ultimately the way Local Measure can do that, they can say hey we can change the engagement in the store. For instance if you go into a shoe store and you send out a tweet that says hey the service stinks at this shoe store, they intercept that through Twitter, or Facebook, or Instagram and then they can correlate that information with location from a Marakey network and then send it to the store and say hey store associate via Spark message. There's a person, they're in your New York City store. They're standing right in this spot right now. They just sent out this tweet. Here's their profile. Go talk to them, they want help. That engagement is very different than other types of engagements, but when we tell those stories people see the importance of connecting technologies together, cause it's multiple technologies, but also bridging the conversation between the line of business, that retails store person, and IT. You can't do it either or, you got to bring em together and deliver that type of outcome. >> Well, we're always looking for some good stories on The Cube so if you've got any great stories to tell with customers we'd love to see these cases that can really point to the future. >> For things like this, events like this we collected 23 different win stories here and Europe from a small set of ecosystems and partners. So we can bring some of these guys on and have them tell their stories directly to you. >> We love those tech athletes. They're out making it happen every day. Denny great to see you and (unintelligible) the Cube and taking the time. I know you have big partner kick off meetings over there. >> Yes >> We appreciate your time coming on The Cube. >> Yeah thank you. >> Live coverage here with The Cube in Barcelona Spain. I'm John Furrier with Stu Miniman, more coverage after this short break. Day one of two days of wall to wall coverage. You're watching The Cube, we'll be right back. (lively music)

>> Announcer: Live from Washington, DC it's theCUBE. Covering .conf2017. Brought to you by Splunk. >> Welcome back here on theCUBE continuing our coverage of .conf2017 sponsored by Get Together in your nations capitol, we are live here at the Walter Washington Convention Center in Washington, DC. Along with Dave Vellante I'm John Walls Joined now by a couple CUBE alums, actually, you guys were here about a year ago. Yeah, Robert Herjavec, with the Herjavec Group of course you all know him from Shark Tank fame answer Atif Ghauri who is the VP of Customer Service Success at the Herjavec Group. I love that title, Atif we're going to get into that in just a little bit. Welcome. >> Thank you. >> Good to see you all. >> We're more like CUBE groupies We're more like CUBE groupies. >> Alums. >> Alums, okay, yeah. >> If we had a promo reel. >> Yeah, we love it here. We get free mugs with the beautiful Splunk. >> That doesn't happen all the time does it. >> Where did you get those? >> They're everywhere. >> Dave, I'll share. >> So again for folks who don't, what brings you here what, what's the focus here for the Herjavec Group in in terms of what you're seeing in the Splunk community and I assume it's very security driven. >> Yeah, well we've been part of the Splunk community for many years going on gosh, eight, nine years. We're Splunkers and we use Splunk as our core technology to provide our managed service and we manage a lot of customer environments with Splunk and we've been really forefront of Splunk as a SIM technology for a long time. >> Atif, excuse me, David, just the title, VP of Customer Service Success, what's under that umbrella? >> Yeah, it's actually pretty simple and straightforward given especially that Splunk's aligned the same way. Christmas success is King, right. If our customers aren't successful then how are we successful? So what we're trying to do there is putting the customer first and help in growing accounts and growing our services starting with our customers that we have today. >> It was actually Doug Maris, I have to give him full credit him and I were on a flight, and I said to him what's really critical to you growing revenue, efficiency, innovation and he said, number one for us is customer success. So we're very happy to steal other people's ideas if they're better. >> So security's changing so fast. You mentioned SIM, Splunk's narrative is that things are shifting from a traditional SIM world to one of an analytic driven remediation world. I wonder if you could talk about what you're seeing in the customer base, are people actually shifting their spending and how fast and where do you see it all going? >> Yeah, so the days of chasing IOC's is a dead end. Because that's just a nonstop effort. What's really happening now is technique detection. Defining, looking at how hackers are doing their trade craft and then parroting that. So Splunk has ideas and other vendors have ideas on how to go about trying to detect pattern recognition of attacker trade craft. And so what definitely was driving what's next when it comes to security automation, security detection, for our customers today. >> You know, we always tell people and it's just dead on but the challenge is people want to buy the, sexy, exciting thing and why I always try to say to customers is you're a dad and you have three kids, and you have a minivan. You don't really want to own a minivan, you want a really nice Ferrari or Corvette but at the end of the day, you have three kids and you got to get to the store. And in the security world it's a little bit like that. People talk about artificial intelligence and better threat metrics and analytics but the core, foundational basis still is logs. You have to manage your log infrastructure. And the beauty of Splunk is, it does it better than anyone and gives you an upstream in fact to be able to do the analytics and all those other things. But you still got to do the foundation. You still got to get three kids into the minivan and bring back groceries. >> So there's been a lot of focus, obviously security's become a Board level topic. You hear that all the time, you used to not hear it all the time, used to be IT problem. >> Absolutely, the only way I could get a meeting with the CEO or CIO was because I was on Shark Tank. But as a security guy, I would never meet any executives. Oh yeah I spend 80% of my time meeting with CEO, not just CIO's, but CEO's and Boards and that kind of stuff, absolutely. >> How should the CIO be communicating the Board about security, how often, what should be the narrative you know, transparency, I wonder if you could give us your thoughts. >> It's a great question. There's a new financial regulation that's coming out where CISO's and CIO's actually have to sign off on financial statements related to cyber security. And there's a clause in there that says if they knowingly are negligent, it carries criminal charges. So the regulations coming into cyber security are very similar to what we're seeing and Sarbanes Oxley like if a CEO signs an audit statement that he suspects might have some level of negligence to it I'm not talking about outright criminal fraud but just some level of negligence, it carries a criminal offense. If you look at the latest Equifax breach, a lot of the media around it was that there should be criminal charges around it. And so as soon as as you use words like criminal, compliance, audit, CEO's, executives really care. So the message from the CIO has to be we're doing everything in our power, based on industry standards, to be as secure as we can number one. And number two we have the systems in place that if we are breached, we can detect it as quickly as possible. >> So I was watching CNBC the other day and what you don't want to see as a Board member, every Board members picture from Equifax up there, with the term breach. >> Is that true? >> Yeah, yeah. >> See, but, isn't that different. Like you never, like if we think back on all the big breaches, Target and Sony they were all seminal in their own way. Target was seminal because the CEO got fired. And that was the first time it happened. I think we're going to remember Equifax, I didn't know that about the Board. >> For 50 seconds it was up there. I the sound off. >> You don't want to be a Board member. >> I mean, I hate to say it, but it's got to be great for your business, first of all it's another reason not to be a public company is one more hurdle. But if you are they need help. >> They absolutely need help. And on point I don't want to lose is that what we're seeing with CISO's, Chief Information Security Officers, Is that that role's transcending, that role is actually reporting directly to in to CEO's now. Directly into CFO's now, away from the CIO, because there's some organizational dynamics that keep the CISO from telling, what's really going on. >> Fox in henhouse. >> Exactly. >> You want to separate those roles. You're you're seeing that more often. What percent of the CISO's and CIO's are separate in your experience? >> Organizations that have a mature security program. That have evolved to where it's really a risk-based decision, and then the security function becomes more like risk management, right. Just what you they've been doing for decades. But now you have a choice security person leading that charge. >> So what we really always saying theCUBE, it's not a matter of if, it's when you're going to get infiltrated. Do you feel as though that the Boards and CIO's are transparent about that? Do Boards understand that that it's really the remediation and the response that's most important now, or there's still some education that has to go on there? >> You know, Robert speaks to Boards are the time he can comment on that, but they really want to know two things, how bad is it and how much money do you need. And those are the key questions that's driving from a Board perspective what's going to happen next. >> What's worse that Equifax got breached or that Equifax was breached for months and didn't know about it. I mean, as a Board member the latter is much worse. There's an acceptance like I have a beautiful house and I have big windows a lots of alarms and a dog, not a big dog, but still, I have a dog. >> A yipper. >> Yeah, I have a yipper. It's worse to me if somebody broke into my house, was there for a while and my wife came home at night and the person was still there. That to me is fundamentally worse than getting an alarm and saying, somebody broke the window, went in, stole a picture frame. You're going to get breached, it's how quickly you respond and what the assets are. >> And is it all shapes and sizes, too I mean, we talk about big companies here you've mentioned three but is it the mid-level guys and do smaller companies have the same concerns or same threats and risks right now? >> See these are the you heard about. What about all the breaches you don't know. >> That's the point, how big of a problem are we talking about? >> It's a wide scaling problem right and to the previous question, the value now in 2017, is what is the quality of your intelligence? Like what actions can I take, with the software that you're giving me, or with the service that you're giving me because you could detect all day but what are you going to do about it? And you're going to be held accountable for that. >> I'm watching the service now screen over here and I've seen them flash the stat 191 days to detect an infiltration. >> That sounds optimistic to me. I think most people would be happy with that if they could guarantee that. >> I would think the number's 250 to 300 so that now maybe they're claiming they can squeeze that down but, are you seeing any compression in that number? I mean it's early days I know. >> I think that the industry continues to be extremely complicated. There's a lot of vendors, there's a lot of products. The average Fortune 500 company has 72 security products. There's a stat that RSA this year that there's 1500 new security start ups every year. Every single year. How are they going to survive? And which ones do you have to buy because they're critical and provide valuable insights. And which ones are going to be around for a year or two and you're never going to hear about again. So it's a extremely challenging complex environment. >> From the bad guys are so much more sophisticated going from hacktivists to whatever State sponsored or criminal. >> That's the bottom line, I mean the bad guys are better, the bad guys are winning. The white hats fought their way out to the black hats, right. The white hats are trying, trying hard, we're trying to get organized, we're trying to win battles but the war is clearly won by the by the black hats. And that's something that as an industry we're getting better at working towards. >> Robert, as an investor what's your sentiment around valuations right now and do you feel as though. >> Not high enough. >> Oh boy. >> Managed security companies should be trading way higher value. >> Do you feel like they're somewhat insulated? >> Its a really good question, we're in that space you know we're we're about a $200 million private company. We're the largest privately held, managed security company in the world actually. And so I always think every time we're worth more I think wow, we couldn't be worth more, the market can't get bigger. Because your values always based for potential size. Nobody values you for what you're worth today. Because an investor doesn't buy history an investor doesn't buy present state, an investor buys future state. So if the valuations are increasing, it's a direct correlation because the macro factors are getting bigger. And so the answer to your question is values are going to go up because the market is just going to be fundamentally bigger. Is everybody going to survive? No, but I think you're going to see valuations continue to increase. >> Well in digital business everybody talks about digital business. We look at digital business as how well you leverage data. We think the value of data is going through the roof but I'm not sure customers understand the intrinsic value of the data or have a method to actually value their data. If they did, we feel like they would find it's way more valuable and they need to protect it better. What are you seeing in that regard with customers? >> There's an explosion of data in that with IoT, internet of things, and the amount of additional data that's come now. But, to your point, how do you sequence and label data? That's been a multi-decade old question more organizations struggle with. Many have gone to say that, it's all important so let's protect it all, right. And verses having layers of approach. So, it's a challenging problem, I don't think across all our customer base. That's something that each wrestling with to try to solve individually for their companies. >> Well, I think you also have the reality though of money. So, it's easy to say all the data is important, Structured unstructured, but you look at a lot of the software and tools that you need around this floor are sold to you on a per user or per ingestion model. So, even though all your data is critical. You can't protect all your data. It's like your house, you can't protect every single component of it, you try, and every year gets better maybe get a better alarm maybe I'll get rid the yappy dog and get a Doberman you know you're constantly upgrading. But you can't protect everything, because reality is you still live in an unstructured, unsafe world. >> So is that the complexity then, because the a simple question is why does it take so long to find out if there's something wrong with your house? >> I think it's highly complex because we're dealing with people who are manipulating what we know to their benefit in ways we've never done it. The Wannacry breach was done in a way that had not been done before. If it had done before we could have created some analytics around it, we could created some, you know, metrics around it but these are attacks that are happening in a way we've never seen before and so it's this element of risk and data and then you always have human nature. Gary Moore was that the Council this morning. The writer of Crossing the Chasm, legendary book, and he said something very interesting which was Why do people always get on a flight and say, good luck with the flight, hope you fly safe. But they don't think twice about hopping in their car and driving to the grocery store. Whereas statistically, your odds of dying in that car are fundamentally greater, and it's human nature, it's how we perceive risk. So it's the same with security and data in cyber security. >> As security experts I'm curious and we're here in DC, how much time you think about and what your thoughts might be in the geopolitical implications of security, cyber war, you know it's Stuxnet, fast forward, whatever, ten years. What are you thoughts as security practitioners in that regard? >> The longest and most heated battles in the next World War, will not be on Earth, they'll be in cyberspace. It's accepted as a given. That's the way this Country is moving. That's the way our financial systems are tied together and that's the way we're moving forward. >> It's interesting we had Robert Gates on last year and he was saying you know we have to be really careful because while we have the United States has the best security technologies, we also have the most to lose with our infrastructure and it's a whole new you know gamification or game theory balance we have to play. >> I would agree with him that we have some of the best security technology in the world but I would say that our barometer and our limiter is the freedom of our society. By nature what we love about our country and Canada is that we love freedom. And we love giving people access to information and data and free speech. By nature we have countries that may not have as good a security, but have the ability to limit access to outsiders, and I'm not saying that's good by any means but it does make security a little bit easier from that perspective. Whereas in our system, we're never going to go to that, we shouldn't go to that. So now we have to have better security just to stay even. >> To Dave's point talking about the geopolitical pressures, the regulatory environment being what it is, you know legislators, if they smell blood right, it in terms of compliance and what have you, what are you seeing in terms of that shift focus from the Hill. >> Great question. I did a speech to about two thousand CIO's, CISO's not long ago and I said, how many people in this room buy security to be more secure and how many people buy because you have to be compliant. 50/50, even the security ones admitted that how they got budget was leveraging the compliance guys. It was easier to walk into CEO's office and say look, we have to buy this to meet some kind of a political, compliance, Board issue. Than it was to say this will make us better. Better is a hard sell. So that, has to go to the head to pull the trigger to do some of that. >> You know, I think in this geopolitical environment it's look at the elections, look at all the rhetoric. It's just there is going to be more of that stuff. >> A lot's changed in crypto and its potential applications in security. More money poured into ICO's in the first half than venture backed crypto opportunities. >> There are practical applications of blockchain technology all across the board, right, but as you mentioned is fundamentally built on pathology. On core gut security work and making a community of people decide whether something's authentic or not. It's a game changer, as far what what we could do from a platform standpoint to secure our financial systems and short answer it's volatile. As you saw with the fluctuation of Bitcoin and then the currency of Bitcoin, how it's gone up and down. It's quite volatile right now because there's a lot of risk So I say what's the next Bitcoin in six months or eighteen months and what's going to happen to the old Bitcoin and then all the money that into there, where is that going to go? So that's a discuss the pivot point I think for the financial services industry and more and more their larger institutions are just trying to get involved with that whole network of blockchain. >> Crypto currencies really interesting. In some ways it's the fuel that's funding the cyber security ransomeware. I mean it's one of the easiest ways to send money and be completely anonymous. If you didn't have crypto currency, how would you pay for ransomware? You give them your checking account? You deposit into their checking account? So, I think that you're seeing a big surge of it but if you look at the history of money or even checks, checks were developed by company called Deluxe here in the United States 104 years ago. They're a customer of ours, that's why I know this, but the basis of it is that somebody, a real institution with bricks and mortar and people in suits is backing that check, or that currency. Who's backing crypto currency today? So you have, by nature, you have this element of volatility and I don't know if it's going to make it or it's not going to make it. But inevitably has to cross from a purely electronic crypto form to some element of a note or a tender that I can take from that world and get backing on it. >> That's kind of what Warren Buffet has said about it. I mean I would respond that it's the community, whatever that means, that's backing it. I mean, what backs the greenback, it's the US Government and the US military. It's an interesting. >> Right like, at the end of the day I would still rather take a US dollar than even a Canadian dollar or a UK dollar. >> Gentlemen thanks for being with us. >> Great to see you. >> Thank you for the coffee mug. >> This is incredible. >> There's actually stuff in it too so be careful. >> I drank it is that okay? >> Can I go to the hospital. >> Atif, thanks for the time and Robert good luck with that new dog. (all laughing) >> Don't tell my wife I got rid of her dog. >> In time. >> In time. All things a time, theCUBE continues live here Washington DC at .conf2017 right after this.