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SiliconANGLE News | Beyond the Buzz: A deep dive into the impact of AI


 

(upbeat music) >> Hello, everyone, welcome to theCUBE. I'm John Furrier, the host of theCUBE in Palo Alto, California. Also it's SiliconANGLE News. Got two great guests here to talk about AI, the impact of the future of the internet, the applications, the people. Amr Awadallah, the founder and CEO, Ed Alban is the CEO of Vectara, a new startup that emerged out of the original Cloudera, I would say, 'cause Amr's known, famous for the Cloudera founding, which was really the beginning of the big data movement. And now as AI goes mainstream, there's so much to talk about, so much to go on. And plus the new company is one of the, now what I call the wave, this next big wave, I call it the fifth wave in the industry. You know, you had PCs, you had the internet, you had mobile. This generative AI thing is real. And you're starting to see startups come out in droves. Amr obviously was founder of Cloudera, Big Data, and now Vectara. And Ed Albanese, you guys have a new company. Welcome to the show. >> Thank you. It's great to be here. >> So great to see you. Now the story is theCUBE started in the Cloudera office. Thanks to you, and your friendly entrepreneurship views that you have. We got to know each other over the years. But Cloudera had Hadoop, which was the beginning of what I call the big data wave, which then became what we now call data lakes, data oceans, and data infrastructure that's developed from that. It's almost interesting to look back 12 plus years, and see that what AI is doing now, right now, is opening up the eyes to the mainstream, and the application's almost mind blowing. You know, Sati Natel called it the Mosaic Moment, didn't say Netscape, he built Netscape (laughing) but called it the Mosaic Moment. You're seeing companies in startups, kind of the alpha geeks running here, because this is the new frontier, and there's real meat on the bone, in terms of like things to do. Why? Why is this happening now? What's is the confluence of the forces happening, that are making this happen? >> Yeah, I mean if you go back to the Cloudera days, with big data, and so on, that was more about data processing. Like how can we process data, so we can extract numbers from it, and do reporting, and maybe take some actions, like this is a fraud transaction, or this is not. And in the meanwhile, many of the researchers working in the neural network, and deep neural network space, were trying to focus on data understanding, like how can I understand the data, and learn from it, so I can take actual actions, based on the data directly, just like a human does. And we were only good at doing that at the level of somebody who was five years old, or seven years old, all the way until about 2013. And starting in 2013, which is only 10 years ago, a number of key innovations started taking place, and each one added on. It was no major innovation that just took place. It was a couple of really incremental ones, but they added on top of each other, in a very exponentially additive way, that led to, by the end of 2019, we now have models, deep neural network models, that can read and understand human text just like we do. Right? And they can reason about it, and argue with you, and explain it to you. And I think that's what is unlocking this whole new wave of innovation that we're seeing right now. So data understanding would be the essence of it. >> So it's not a Big Bang kind of theory, it's been evolving over time, and I think that the tipping point has been the advancements and other things. I mean look at cloud computing, and look how fast it just crept up on AWS. I mean AWS you back three, five years ago, I was talking to Swami yesterday, and their big news about AI, expanding the Hugging Face's relationship with AWS. And just three, five years ago, there wasn't a model training models out there. But as compute comes out, and you got more horsepower,, these large language models, these foundational models, they're flexible, they're not monolithic silos, they're interacting. There's a whole new, almost fusion of data happening. Do you see that? I mean is that part of this? >> Of course, of course. I mean this wave is building on all the previous waves. We wouldn't be at this point if we did not have hardware that can scale, in a very efficient way. We wouldn't be at this point, if we don't have data that we're collecting about everything we do, that we're able to process in this way. So this, this movement, this motion, this phase we're in, absolutely builds on the shoulders of all the previous phases. For some of the observers from the outside, when they see chatGPT for the first time, for them was like, "Oh my god, this just happened overnight." Like it didn't happen overnight. (laughing) GPT itself, like GPT3, which is what chatGPT is based on, was released a year ahead of chatGPT, and many of us were seeing the power it can provide, and what it can do. I don't know if Ed agrees with that. >> Yeah, Ed? >> I do. Although I would acknowledge that the possibilities now, because of what we've hit from a maturity standpoint, have just opened up in an incredible way, that just wasn't tenable even three years ago. And that's what makes it, it's true that it developed incrementally, in the same way that, you know, the possibilities of a mobile handheld device, you know, in 2006 were there, but when the iPhone came out, the possibilities just exploded. And that's the moment we're in. >> Well, I've had many conversations over the past couple months around this area with chatGPT. John Markoff told me the other day, that he calls it, "The five dollar toy," because it's not that big of a deal, in context to what AI's doing behind the scenes, and all the work that's done on ethics, that's happened over the years, but it has woken up the mainstream, so everyone immediately jumps to ethics. "Does it work? "It's not factual," And everyone who's inside the industry is like, "This is amazing." 'Cause you have two schools of thought there. One's like, people that think this is now the beginning of next gen, this is now we're here, this ain't your grandfather's chatbot, okay?" With NLP, it's got reasoning, it's got other things. >> I'm in that camp for sure. >> Yeah. Well I mean, everyone who knows what's going on is in that camp. And as the naysayers start to get through this, and they go, "Wow, it's not just plagiarizing homework, "it's helping me be better. "Like it could rewrite my memo, "bring the lead to the top." It's so the format of the user interface is interesting, but it's still a data-driven app. >> Absolutely. >> So where does it go from here? 'Cause I'm not even calling this the first ending. This is like pregame, in my opinion. What do you guys see this going, in terms of scratching the surface to what happens next? >> I mean, I'll start with, I just don't see how an application is going to look the same in the next three years. Who's going to want to input data manually, in a form field? Who is going to want, or expect, to have to put in some text in a search box, and then read through 15 different possibilities, and try to figure out which one of them actually most closely resembles the question they asked? You know, I don't see that happening. Who's going to start with an absolute blank sheet of paper, and expect no help? That is not how an application will work in the next three years, and it's going to fundamentally change how people interact and spend time with opening any element on their mobile phone, or on their computer, to get something done. >> Yes. I agree with that. Like every single application, over the next five years, will be rewritten, to fit within this model. So imagine an HR application, I don't want to name companies, but imagine an HR application, and you go into application and you clicking on buttons, because you want to take two weeks of vacation, and menus, and clicking here and there, reasons and managers, versus just telling the system, "I'm taking two weeks of vacation, going to Las Vegas," book it, done. >> Yeah. >> And the system just does it for you. If you weren't completing in your input, in your description, for what you want, then the system asks you back, "Did you mean this? "Did you mean that? "Were you trying to also do this as well?" >> Yeah. >> "What was the reason?" And that will fit it for you, and just do it for you. So I think the user interface that we have with apps, is going to change to be very similar to the user interface that we have with each other. And that's why all these apps will need to evolve. >> I know we don't have a lot of time, 'cause you guys are very busy, but I want to definitely have multiple segments with you guys, on this topic, because there's so much to talk about. There's a lot of parallels going on here. I was talking again with Swami who runs all the AI database at AWS, and I asked him, I go, "This feels a lot like the original AWS. "You don't have to provision a data center." A lot of this heavy lifting on the back end, is these large language models, with these foundational models. So the bottleneck in the past, was the energy, and cost to actually do it. Now you're seeing it being stood up faster. So there's definitely going to be a tsunami of apps. I would see that clearly. What is it? We don't know yet. But also people who are going to leverage the fact that I can get started building value. So I see a startup boom coming, and I see an application tsunami of refactoring things. >> Yes. >> So the replatforming is already kind of happening. >> Yes, >> OpenAI, chatGPT, whatever. So that's going to be a developer environment. I mean if Amazon turns this into an API, or a Microsoft, what you guys are doing. >> We're turning it into API as well. That's part of what we're doing as well, yes. >> This is why this is exciting. Amr, you've lived the big data dream, and and we used to talk, if you didn't have a big data problem, if you weren't full of data, you weren't really getting it. Now people have all the data, and they got to stand this up. >> Yeah. >> So the analogy is again, the mobile, I like the mobile movement, and using mobile as an analogy, most companies were not building for a mobile environment, right? They were just building for the web, and legacy way of doing apps. And as soon as the user expectations shifted, that my expectation now, I need to be able to do my job on this small screen, on the mobile device with a touchscreen. Everybody had to invest in re-architecting, and re-implementing every single app, to fit within that model, and that model of interaction. And we are seeing the exact same thing happen now. And one of the core things we're focused on at Vectara, is how to simplify that for organizations, because a lot of them are overwhelmed by large language models, and ML. >> They don't have the staff. >> Yeah, yeah, yeah. They're understaffed, they don't have the skills. >> But they got developers, they've got DevOps, right? >> Yes. >> So they have the DevSecOps going on. >> Exactly, yes. >> So our goal is to simplify it enough for them that they can start leveraging this technology effectively, within their applications. >> Ed, you're the COO of the company, obviously a startup. You guys are growing. You got great backup, and good team. You've also done a lot of business development, and technical business development in this area. If you look at the landscape right now, and I agree the apps are coming, every company I talk to, that has that jet chatGPT of, you know, epiphany, "Oh my God, look how cool this is. "Like magic." Like okay, it's code, settle down. >> Mm hmm. >> But everyone I talk to is using it in a very horizontal way. I talk to a very senior person, very tech alpha geek, very senior person in the industry, technically. they're using it for log data, they're using it for configuration of routers. And in other areas, they're using it for, every vertical has a use case. So this is horizontally scalable from a use case standpoint. When you hear horizontally scalable, first thing I chose in my mind is cloud, right? >> Mm hmm. >> So cloud, and scalability that way. And the data is very specialized. So now you have this vertical specialization, horizontally scalable, everyone will be refactoring. What do you see, and what are you seeing from customers, that you talk to, and prospects? >> Yeah, I mean put yourself in the shoes of an application developer, who is actually trying to make their application a bit more like magic. And to have that soon-to-be, honestly, expected experience. They've got to think about things like performance, and how efficiently that they can actually execute a query, or a question. They've got to think about cost. Generative isn't cheap, like the inference of it. And so you've got to be thoughtful about how and when you take advantage of it, you can't use it as a, you know, everything looks like a nail, and I've got a hammer, and I'm going to hit everything with it, because that will be wasteful. Developers also need to think about how they're going to take advantage of, but not lose their own data. So there has to be some controls around what they feed into the large language model, if anything. Like, should they fine tune a large language model with their own data? Can they keep it logically separated, but still take advantage of the powers of a large language model? And they've also got to take advantage, and be aware of the fact that when data is generated, that it is a different class of data. It might not fully be their own. >> Yeah. >> And it may not even be fully verified. And so when the logical cycle starts, of someone making a request, the relationship between that request, and the output, those things have to be stored safely, logically, and identified as such. >> Yeah. >> And taken advantage of in an ongoing fashion. So these are mega problems, each one of them independently, that, you know, you can think of it as middleware companies need to take advantage of, and think about, to help the next wave of application development be logical, sensible, and effective. It's not just calling some raw API on the cloud, like openAI, and then just, you know, you get your answer and you're done, because that is a very brute force approach. >> Well also I will point, first of all, I agree with your statement about the apps experience, that's going to be expected, form filling. Great point. The interesting about chatGPT. >> Sorry, it's not just form filling, it's any action you would like to take. >> Yeah. >> Instead of clicking, and dragging, and dropping, and doing it on a menu, or on a touch screen, you just say it, and it's and it happens perfectly. >> Yeah. It's a different interface. And that's why I love that UIUX experiences, that's the people falling out of their chair moment with chatGPT, right? But a lot of the things with chatGPT, if you feed it right, it works great. If you feed it wrong and it goes off the rails, it goes off the rails big. >> Yes, yes. >> So the the Bing catastrophes. >> Yeah. >> And that's an example of garbage in, garbage out, classic old school kind of comp-side phrase that we all use. >> Yep. >> Yes. >> This is about data in injection, right? It reminds me the old SQL days, if you had to, if you can sling some SQL, you were a magician, you know, to get the right answer, it's pretty much there. So you got to feed the AI. >> You do, Some people call this, the early word to describe this as prompt engineering. You know, old school, you know, search, or, you know, engagement with data would be, I'm going to, I have a question or I have a query. New school is, I have, I have to issue it a prompt, because I'm trying to get, you know, an action or a reaction, from the system. And the active engineering, there are a lot of different ways you could do it, all the way from, you know, raw, just I'm going to send you whatever I'm thinking. >> Yeah. >> And you get the unintended outcomes, to more constrained, where I'm going to just use my own data, and I'm going to constrain the initial inputs, the data I already know that's first party, and I trust, to, you know, hyper constrain, where the application is actually, it's looking for certain elements to respond to. >> It's interesting Amr, this is why I love this, because one we are in the media, we're recording this video now, we'll stream it. But we got all your linguistics, we're talking. >> Yes. >> This is data. >> Yep. >> So the data quality becomes now the new intellectual property, because, if you have that prompt source data, it makes data or content, in our case, the original content, intellectual property. >> Absolutely. >> Because that's the value. And that's where you see chatGPT fall down, is because they're trying to scroll the web, and people think it's search. It's not necessarily search, it's giving you something that you wanted. It is a lot of that, I remember in Cloudera, you said, "Ask the right questions." Remember that phrase you guys had, that slogan? >> Mm hmm. And that's prompt engineering. So that's exactly, that's the reinvention of "Ask the right question," is prompt engineering is, if you don't give these models the question in the right way, and very few people know how to frame it in the right way with the right context, then you will get garbage out. Right? That is the garbage in, garbage out. But if you specify the question correctly, and you provide with it the metadata that constrain what that question is going to be acted upon or answered upon, then you'll get much better answers. And that's exactly what we solved Vectara. >> Okay. So before we get into the last couple minutes we have left, I want to make sure we get a plug in for the opportunity, and the profile of Vectara, your new company. Can you guys both share with me what you think the current situation is? So for the folks who are now having those moments of, "Ah, AI's bullshit," or, "It's not real, it's a lot of stuff," from, "Oh my god, this is magic," to, "Okay, this is the future." >> Yes. >> What would you say to that person, if you're at a cocktail party, or in the elevator say, "Calm down, this is the first inning." How do you explain the dynamics going on right now, to someone who's either in the industry, but not in the ropes? How would you explain like, what this wave's about? How would you describe it, and how would you prepare them for how to change their life around this? >> Yeah, so I'll go first and then I'll let Ed go. Efficiency, efficiency is the description. So we figured that a way to be a lot more efficient, a way where you can write a lot more emails, create way more content, create way more presentations. Developers can develop 10 times faster than they normally would. And that is very similar to what happened during the Industrial Revolution. I always like to look at examples from the past, to read what will happen now, and what will happen in the future. So during the Industrial Revolution, it was about efficiency with our hands, right? So I had to make a piece of cloth, like this piece of cloth for this shirt I'm wearing. Our ancestors, they had to spend month taking the cotton, making it into threads, taking the threads, making them into pieces of cloth, and then cutting it. And now a machine makes it just like that, right? And the ancestors now turned from the people that do the thing, to manage the machines that do the thing. And I think the same thing is going to happen now, is our efficiency will be multiplied extremely, as human beings, and we'll be able to do a lot more. And many of us will be able to do things they couldn't do before. So another great example I always like to use is the example of Google Maps, and GPS. Very few of us knew how to drive a car from one location to another, and read a map, and get there correctly. But once that efficiency of an AI, by the way, behind these things is very, very complex AI, that figures out how to do that for us. All of us now became amazing navigators that can go from any point to any point. So that's kind of how I look at the future. >> And that's a great real example of impact. Ed, your take on how you would talk to a friend, or colleague, or anyone who asks like, "How do I make sense of the current situation? "Is it real? "What's in it for me, and what do I do?" I mean every company's rethinking their business right now, around this. What would you say to them? >> You know, I usually like to show, rather than describe. And so, you know, the other day I just got access, I've been using an application for a long time, called Notion, and it's super popular. There's like 30 or 40 million users. And the new version of Notion came out, which has AI embedded within it. And it's AI that allows you primarily to create. So if you could break down the world of AI into find and create, for a minute, just kind of logically separate those two things, find is certainly going to be massively impacted in our experiences as consumers on, you know, Google and Bing, and I can't believe I just said the word Bing in the same sentence as Google, but that's what's happening now (all laughing), because it's a good example of change. >> Yes. >> But also inside the business. But on the crate side, you know, Notion is a wiki product, where you try to, you know, note down things that you are thinking about, or you want to share and memorialize. But sometimes you do need help to get it down fast. And just in the first day of using this new product, like my experience has really fundamentally changed. And I think that anybody who would, you know, anybody say for example, that is using an existing app, I would show them, open up the app. Now imagine the possibility of getting a starting point right off the bat, in five seconds of, instead of having to whole cloth draft this thing, imagine getting a starting point then you can modify and edit, or just dispose of and retry again. And that's the potential for me. I can't imagine a scenario where, in a few years from now, I'm going to be satisfied if I don't have a little bit of help, in the same way that I don't manually spell check every email that I send. I automatically spell check it. I love when I'm getting type ahead support inside of Google, or anything. Doesn't mean I always take it, or when texting. >> That's efficiency too. I mean the cloud was about developers getting stuff up quick. >> Exactly. >> All that heavy lifting is there for you, so you don't have to do it. >> Right? >> And you get to the value faster. >> Exactly. I mean, if history taught us one thing, it's, you have to always embrace efficiency, and if you don't fast enough, you will fall behind. Again, looking at the industrial revolution, the companies that embraced the industrial revolution, they became the leaders in the world, and the ones who did not, they all like. >> Well the AI thing that we got to watch out for, is watching how it goes off the rails. If it doesn't have the right prompt engineering, or data architecture, infrastructure. >> Yes. >> It's a big part. So this comes back down to your startup, real quick, I know we got a couple minutes left. Talk about the company, the motivation, and we'll do a deeper dive on on the company. But what's the motivation? What are you targeting for the market, business model? The tech, let's go. >> Actually, I would like Ed to go first. Go ahead. >> Sure, I mean, we're a developer-first, API-first platform. So the product is oriented around allowing developers who may not be superstars, in being able to either leverage, or choose, or select their own large language models for appropriate use cases. But they that want to be able to instantly add the power of large language models into their application set. We started with search, because we think it's going to be one of the first places that people try to take advantage of large language models, to help find information within an application context. And we've built our own large language models, focused on making it very efficient, and elegant, to find information more quickly. So what a developer can do is, within minutes, go up, register for an account, and get access to a set of APIs, that allow them to send data, to be converted into a format that's easy to understand for large language models, vectors. And then secondarily, they can issue queries, ask questions. And they can ask them very, the questions that can be asked, are very natural language questions. So we're talking about long form sentences, you know, drill down types of questions, and they can get answers that either come back in depending upon the form factor of the user interface, in list form, or summarized form, where summarized equals the opportunity to kind of see a condensed, singular answer. >> All right. I have a. >> Oh okay, go ahead, you go. >> I was just going to say, I'm going to be a customer for you, because I want, my dream was to have a hologram of theCUBE host, me and Dave, and have questions be generated in the metaverse. So you know. (all laughing) >> There'll be no longer any guests here. They'll all be talking to you guys. >> Give a couple bullets, I'll spit out 10 good questions. Publish a story. This brings the automation, I'm sorry to interrupt you. >> No, no. No, no, I was just going to follow on on the same. So another way to look at exactly what Ed described is, we want to offer you chatGPT for your own data, right? So imagine taking all of the recordings of all of the interviews you have done, and having all of the content of that being ingested by a system, where you can now have a conversation with your own data and say, "Oh, last time when I met Amr, "which video games did we talk about? "Which movie or book did we use as an analogy "for how we should be embracing data science, "and big data, which is moneyball," I know you use moneyball all the time. And you start having that conversation. So, now the data doesn't become a passive asset that you just have in your organization. No. It's an active participant that's sitting with you, on the table, helping you make decisions. >> One of my favorite things to do with customers, is to go to their site or application, and show them me using it. So for example, one of the customers I talked to was one of the biggest property management companies in the world, that lets people go and rent homes, and houses, and things like that. And you know, I went and I showed them me searching through reviews, looking for information, and trying different words, and trying to find out like, you know, is this place quiet? Is it comfortable? And then I put all the same data into our platform, and I showed them the world of difference you can have when you start asking that question wholeheartedly, and getting real information that doesn't have anything to do with the words you asked, but is really focused on the meaning. You know, when I asked like, "Is it quiet?" You know, answers would come back like, "The wind whispered through the trees peacefully," and you know, it's like nothing to do with quiet in the literal word sense, but in the meaning sense, everything to do with it. And that that was magical even for them, to see that. >> Well you guys are the front end of this big wave. Congratulations on the startup, Amr. I know you guys got great pedigree in big data, and you've got a great team, and congratulations. Vectara is the name of the company, check 'em out. Again, the startup boom is coming. This will be one of the major waves, generative AI is here. I think we'll look back, and it will be pointed out as a major inflection point in the industry. >> Absolutely. >> There's not a lot of hype behind that. People are are seeing it, experts are. So it's going to be fun, thanks for watching. >> Thanks John. (soft music)

Published Date : Feb 23 2023

SUMMARY :

I call it the fifth wave in the industry. It's great to be here. and the application's almost mind blowing. And in the meanwhile, and you got more horsepower,, of all the previous phases. in the same way that, you know, and all the work that's done on ethics, "bring the lead to the top." in terms of scratching the surface and it's going to fundamentally change and you go into application And the system just does it for you. is going to change to be very So the bottleneck in the past, So the replatforming is So that's going to be a That's part of what and they got to stand this up. And one of the core things don't have the skills. So our goal is to simplify it and I agree the apps are coming, I talk to a very senior And the data is very specialized. and be aware of the fact that request, and the output, some raw API on the cloud, about the apps experience, it's any action you would like to take. you just say it, and it's But a lot of the things with chatGPT, comp-side phrase that we all use. It reminds me the old all the way from, you know, raw, and I'm going to constrain But we got all your So the data quality And that's where you That is the garbage in, garbage out. So for the folks who are and how would you prepare them that do the thing, to manage the current situation? And the new version of Notion came out, But on the crate side, you I mean the cloud was about developers so you don't have to do it. and the ones who did not, they all like. If it doesn't have the So this comes back down to Actually, I would like Ed to go first. factor of the user interface, I have a. generated in the metaverse. They'll all be talking to you guys. This brings the automation, of all of the interviews you have done, one of the customers I talked to Vectara is the name of the So it's going to be fun, Thanks John.

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theCUBE's New Analyst Talks Cloud & DevOps


 

(light music) >> Hi everybody. Welcome to this Cube Conversation. I'm really pleased to announce a collaboration with Rob Strechay. He's a guest cube analyst, and we'll be working together to extract the signal from the noise. Rob is a long-time product pro, working at a number of firms including AWS, HP, HPE, NetApp, Snowplow. I did a stint as an analyst at Enterprise Strategy Group. Rob, good to see you. Thanks for coming into our Marlboro Studios. >> Well, thank you for having me. It's always great to be here. >> I'm really excited about working with you. We've known each other for a long time. You've been in the Cube a bunch. You know, you're in between gigs, and I think we can have a lot of fun together. Covering events, covering trends. So. let's get into it. What's happening out there? We're sort of exited the isolation economy. Things were booming. Now, everybody's tapping the brakes. From your standpoint, what are you seeing out there? >> Yeah. I'm seeing that people are really looking how to get more out of their data. How they're bringing things together, how they're looking at the costs of Cloud, and understanding how are they building out their SaaS applications. And understanding that when they go in and actually start to use Cloud, it's not only just using the base services anymore. They're looking at, how do I use these platforms as a service? Some are easier than others, and they're trying to understand, how do I get more value out of that relationship with the Cloud? They're also consolidating the number of Clouds that they have, I would say to try to better optimize their spend, and getting better pricing for that matter. >> Are you seeing people unhook Clouds, or just reduce maybe certain Cloud activities and going maybe instead of 60/40 going 90/10? >> Correct. It's more like the 90/10 type of rule where they're starting to say, Hey I'm not going to get rid of Azure or AWS or Google. I'm going to move a portion of this over that I was using on this one service. Maybe I got a great two-year contract to start with on this platform as a service or a database as a service. I'm going to unhook from that and maybe go with an independent. Maybe with something like a Snowflake or a Databricks on top of another Cloud, so that I can consolidate down. But it also gives them more flexibility as well. >> In our last breaking analysis, Rob, we identified six factors that were reducing Cloud consumption. There were factors and customer tactics. And I want to get your take on this. So, some of the factors really, you got fewer mortgage originations. FinTech, obviously big Cloud user. Crypto, not as much activity there. Lower ad spending means less Cloud. And then one of 'em, which you kind of disagreed with was less, less analytics, you know, fewer... Less frequency of calculations. I'll come back to that. But then optimizing compute using Graviton or AMD instances moving to cheaper storage tiers. That of course makes sense. And then optimize pricing plans. Maybe going from On Demand, you know, to, you know, instead of pay by the drink, buy in volume. Okay. So, first of all, do those make sense to you with the exception? We'll come back and talk about the analytics piece. Is that what you're seeing from customers? >> Yeah, I think so. I think that was pretty much dead on with what I'm seeing from customers and the ones that I go out and talk to. A lot of times they're trying to really monetize their, you know, understand how their business utilizes these Clouds. And, where their spend is going in those Clouds. Can they use, you know, lower tiers of storage? Do they really need the best processors? Do they need to be using Intel or can they get away with AMD or Graviton 2 or 3? Or do they need to move in? And, I think when you look at all of these Clouds, they always have pricing curves that are arcs from the newest to the oldest stuff. And you can play games with that. And understanding how you can actually lower your costs by looking at maybe some of the older generation. Maybe your application was written 10 years ago. You don't necessarily have to be on the best, newest processor for that application per se. >> So last, I want to come back to this whole analytics piece. Last June, I think it was June, Dev Ittycheria, who's the-- I call him Dev. Spelled Dev, pronounced Dave. (chuckles softly) Same pronunciation, different spelling. Dev Ittycheria, CEO of Mongo, on the earnings call. He was getting, you know, hit. Things were starting to get a little less visible in terms of, you know, the outlook. And people were pushing him like... Because you're in the Cloud, is it easier to dial down? And he said, because we're the document database, we support transaction applications. We're less discretionary than say, analytics. Well on the Snowflake earnings call, that same month or the month after, they were all over Slootman and Scarpelli. Oh, the Mongo CEO said that they're less discretionary than analytics. And Snowflake was an interesting comment. They basically said, look, we're the Cloud. You can dial it up, you can dial it down, but the area under the curve over a period of time is going to be the same, because they get their customers to commit. What do you say? You disagreed with the notion that people are running their calculations less frequently. Is that because they're trying to do a better job of targeting customers in near real time? What are you seeing out there? >> Yeah, I think they're moving away from using people and more expensive marketing. Or, they're trying to figure out what's my Google ad spend, what's my Meta ad spend? And what they're trying to do is optimize that spend. So, what is the return on advertising, or the ROAS as they would say. And what they're looking to do is understand, okay, I have to collect these analytics that better understand where are these people coming from? How do they get to my site, to my store, to my whatever? And when they're using it, how do they they better move through that? What you're also seeing is that analytics is not only just for kind of the retail or financial services or things like that, but then they're also, you know, using that to make offers in those categories. When you move back to more, you know, take other companies that are building products and SaaS delivered products. They may actually go and use this analytics for making the product better. And one of the big reasons for that is maybe they're dialing back how many product managers they have. And they're looking to be more data driven about how they actually go and build the product out or enhance the product. So maybe they're, you know, an online video service and they want to understand why people are either using or not using the whiteboard inside the product. And they're collecting a lot of that product analytics in a big way so that they can go through that. And they're doing it in a constant manner. This first party type tracking within applications is growing rapidly by customers. >> So, let's talk about who wins in that. So, obviously the Cloud guys, AWS, Google and Azure. I want to come back and unpack that a little bit. Databricks and Snowflake, we reported on our last breaking analysis, it kind of on a collision course. You know, a couple years ago we were thinking, okay, AWS, Snowflake and Databricks, like perfect sandwich. And then of course they started to become more competitive. My sense is they still, you know, compliment each other in the field, right? But, you know, publicly, they've got bigger aspirations, they get big TAMs that they're going after. But it's interesting, the data shows that-- So, Snowflake was off the charts in terms of spending momentum and our EPR surveys. Our partner down in New York, they kind of came into line. They're both growing in terms of market presence. Databricks couldn't get to IPO. So, we don't have as much, you know, visibility on their financials. You know, Snowflake obviously highly transparent cause they're a public company. And then you got AWS, Google and Azure. And it seems like AWS appears to be more partner friendly. Microsoft, you know, depends on what market you're in. And Google wants to sell BigQuery. >> Yeah. >> So, what are you seeing in the public Cloud from a data platform perspective? >> Yeah. I think that was pretty astute in what you were talking about there, because I think of the three, Google is definitely I think a little bit behind in how they go to market with their partners. Azure's done a fantastic job of partnering with these companies to understand and even though they may have Synapse as their go-to and where they want people to go to do AI and ML. What they're looking at is, Hey, we're going to also be friendly with Snowflake. We're also going to be friendly with a Databricks. And I think that, Amazon has always been there because that's where the market has been for these developers. So, many, like Databricks' and the Snowflake's have gone there first because, you know, Databricks' case, they built out on top of S3 first. And going and using somebody's object layer other than AWS, was not as simple as you would think it would be. Moving between those. >> So, one of the financial meetups I said meetup, but the... It was either the CEO or the CFO. It was either Slootman or Scarpelli talking at, I don't know, Merrill Lynch or one of the other financial conferences said, I think it was probably their Q3 call. Snowflake said 80% of our business goes through Amazon. And he said to this audience, the next day we got a call from Microsoft. Hey, we got to do more. And, we know just from reading the financial statements that Snowflake is getting concessions from Amazon, they're buying in volume, they're renegotiating their contracts. Amazon gets it. You know, lower the price, people buy more. Long term, we're all going to make more money. Microsoft obviously wants to get into that game with Snowflake. They understand the momentum. They said Google, not so much. And I've had customers tell me that they wanted to use Google's AI with Snowflake, but they can't, they got to go to to BigQuery. So, honestly, I haven't like vetted that so. But, I think it's true. But nonetheless, it seems like Google's a little less friendly with the data platform providers. What do you think? >> Yeah, I would say so. I think this is a place that Google looks and wants to own. Is that now, are they doing the right things long term? I mean again, you know, you look at Google Analytics being you know, basically outlawed in five countries in the EU because of GDPR concerns, and compliance and governance of data. And I think people are looking at Google and BigQuery in general and saying, is it the best place for me to go? Is it going to be in the right places where I need it? Still, it's still one of the largest used databases out there just because it underpins a number of the Google services. So you almost get, like you were saying, forced into BigQuery sometimes, if you want to use the tech on top. >> You do strategy. >> Yeah. >> Right? You do strategy, you do messaging. Is it the right call by Google? I mean, it's not a-- I criticize Google sometimes. But, I'm not sure it's the wrong call to say, Hey, this is our ace in the hole. >> Yeah. >> We got to get people into BigQuery. Cause, first of all, BigQuery is a solid product. I mean it's Cloud native and it's, you know, by all, it gets high marks. So, why give the competition an advantage? Let's try to force people essentially into what is we think a great product and it is a great product. The flip side of that is, they're giving up some potential partner TAM and not treating the ecosystem as well as one of their major competitors. What do you do if you're in that position? >> Yeah, I think that that's a fantastic question. And the question I pose back to the companies I've worked with and worked for is, are you really looking to have vendor lock-in as your key differentiator to your service? And I think when you start to look at these companies that are moving away from BigQuery, moving to even, Databricks on top of GCS in Google, they're looking to say, okay, I can go there if I have to evacuate from GCP and go to another Cloud, I can stay on Databricks as a platform, for instance. So I think it's, people are looking at what platform as a service, database as a service they go and use. Because from a strategic perspective, they don't want that vendor locking. >> That's where Supercloud becomes interesting, right? Because, if I can run on Snowflake or Databricks, you know, across Clouds. Even Oracle, you know, they're getting into business with Microsoft. Let's talk about some of the Cloud players. So, the big three have reported. >> Right. >> We saw AWSs Cloud growth decelerated down to 20%, which is I think the lowest growth rate since they started to disclose public numbers. And they said they exited, sorry, they said January they grew at 15%. >> Yeah. >> Year on year. Now, they had some pretty tough compares. But nonetheless, 15%, wow. Azure, kind of mid thirties, and then Google, we had kind of low thirties. But, well behind in terms of size. And Google's losing probably almost $3 billion annually. But, that's not necessarily a bad thing by advocating and investing. What's happening with the Cloud? Is AWS just running into the law, large numbers? Do you think we can actually see a re-acceleration like we have in the past with AWS Cloud? Azure, we predicted is going to be 75% of AWS IAS revenues. You know, we try to estimate IAS. >> Yeah. >> Even though they don't share that with us. That's a huge milestone. You'd think-- There's some people who have, I think, Bob Evans predicted a while ago that Microsoft would surpass AWS in terms of size. You know, what do you think? >> Yeah, I think that Azure's going to keep to-- Keep growing at a pretty good clip. I think that for Azure, they still have really great account control, even though people like to hate Microsoft. The Microsoft sellers that are out there making those companies successful day after day have really done a good job of being in those accounts and helping people. I was recently over in the UK. And the UK market between AWS and Azure is pretty amazing, how much Azure there is. And it's growing within Europe in general. In the states, it's, you know, I think it's growing well. I think it's still growing, probably not as fast as it is outside the U.S. But, you go down to someplace like Australia, it's also Azure. You hear about Azure all the time. >> Why? Is that just because of the Microsoft's software state? It's just so convenient. >> I think it has to do with, you know, and you can go with the reasoning they don't break out, you know, Office 365 and all of that out of their numbers is because they have-- They're in all of these accounts because the office suite is so pervasive in there. So, they always have reasons to go back in and, oh by the way, you're on these old SQL licenses. Let us move you up here and we'll be able to-- We'll support you on the old version, you know, with security and all of these things. And be able to move you forward. So, they have a lot of, I guess you could say, levers to stay in those accounts and be interesting. At least as part of the Cloud estate. I think Amazon, you know, is hitting, you know, the large number. Laws of large numbers. But I think that they're also going through, and I think this was seen in the layoffs that they were making, that they're looking to understand and have profitability in more of those services that they have. You know, over 350 odd services that they have. And you know, as somebody who went there and helped to start yet a new one, while I was there. And finally, it went to beta back in September, you start to look at the fact that, that number of services, people, their own sellers don't even know all of their services. It's impossible to comprehend and sell that many things. So, I think what they're going through is really looking to rationalize a lot of what they're doing from a services perspective going forward. They're looking to focus on more profitable services and bringing those in. Because right now it's built like a layer cake where you have, you know, S3 EBS and EC2 on the bottom of the layer cake. And then maybe you have, you're using IAM, the authorization and authentication in there and you have all these different services. And then they call it EMR on top. And so, EMR has to pay for that entire layer cake just to go and compete against somebody like Mongo or something like that. So, you start to unwind the costs of that. Whereas Azure, went and they build basically ground up services for the most part. And Google kind of falls somewhere in between in how they build their-- They're a sort of layer cake type effect, but not as many layers I guess you could say. >> I feel like, you know, Amazon's trying to be a platform for the ecosystem. Yes, they have their own products and they're going to sell. And that's going to drive their profitability cause they don't have to split the pie. But, they're taking a piece of-- They're spinning the meter, as Ziyas Caravalo likes to say on every time Snowflake or Databricks or Mongo or Atlas is, you know, running on their system. They take a piece of the action. Now, Microsoft does that as well. But, you look at Microsoft and security, head-to-head competitors, for example, with a CrowdStrike or an Okta in identity. Whereas, it seems like at least for now, AWS is a more friendly place for the ecosystem. At the same time, you do a lot of business in Microsoft. >> Yeah. And I think that a lot of companies have always feared that Amazon would just throw, you know, bodies at it. And I think that people have come to the realization that a two pizza team, as Amazon would call it, is eight people. I think that's, you know, two slices per person. I'm a little bit fat, so I don't know if that's enough. But, you start to look at it and go, okay, if they're going to start out with eight engineers, if I'm a startup and they're part of my ecosystem, do I really fear them or should I really embrace them and try to partner closer with them? And I think the smart people and the smart companies are partnering with them because they're realizing, Amazon, unless they can see it to, you know, a hundred million, $500 million market, they're not going to throw eight to 16 people at a problem. I think when, you know, you could say, you could look at the elastic with OpenSearch and what they did there. And the licensing terms and the battle they went through. But they knew that Elastic had a huge market. Also, you had a number of ecosystem companies building on top of now OpenSearch, that are now domain on top of Amazon as well. So, I think Amazon's being pretty strategic in how they're doing it. I think some of the-- It'll be interesting. I think this year is a payout year for the cuts that they're making to some of the services internally to kind of, you know, how do we take the fat off some of those services that-- You know, you look at Alexa. I don't know how much revenue Alexa really generates for them. But it's a means to an end for a number of different other services and partners. >> What do you make of this ChatGPT? I mean, Microsoft obviously is playing that card. You want to, you want ChatGPT in the Cloud, come to Azure. Seems like AWS has to respond. And we know Google is, you know, sharpening its knives to come up with its response. >> Yeah, I mean Google just went and talked about Bard for the first time this week and they're in private preview or I guess they call it beta, but. Right at the moment to select, select AI users, which I have no idea what that means. But that's a very interesting way that they're marketing it out there. But, I think that Amazon will have to respond. I think they'll be more measured than say, what Google's doing with Bard and just throwing it out there to, hey, we're going into beta now. I think they'll look at it and see where do we go and how do we actually integrate this in? Because they do have a lot of components of AI and ML underneath the hood that other services use. And I think that, you know, they've learned from that. And I think that they've already done a good job. Especially for media and entertainment when you start to look at some of the ways that they use it for helping do graphics and helping to do drones. I think part of their buy of iRobot was the fact that iRobot was a big user of RoboMaker, which is using different models to train those robots to go around objects and things like that, so. >> Quick touch on Kubernetes, the whole DevOps World we just covered. The Cloud Native Foundation Security, CNCF. The security conference up in Seattle last week. First time they spun that out kind of like reinforced, you know, AWS spins out, reinforced from reinvent. Amsterdam's coming up soon, the CubeCon. What should we expect? What's hot in Cubeland? >> Yeah, I think, you know, Kubes, you're going to be looking at how OpenShift keeps growing and I think to that respect you get to see the momentum with people like Red Hat. You see others coming up and realizing how OpenShift has gone to market as being, like you were saying, partnering with those Clouds and really making it simple. I think the simplicity and the manageability of Kubernetes is going to be at the forefront. I think a lot of the investment is still going into, how do I bring observability and DevOps and AIOps and MLOps all together. And I think that's going to be a big place where people are going to be looking to see what comes out of CubeCon in Amsterdam. I think it's that manageability ease of use. >> Well Rob, I look forward to working with you on behalf of the whole Cube team. We're going to do more of these and go out to some shows extract the signal from the noise. Really appreciate you coming into our studio. >> Well, thank you for having me on. Really appreciate it. >> You're really welcome. All right, keep it right there, or thanks for watching. This is Dave Vellante for the Cube. And we'll see you next time. (light music)

Published Date : Feb 7 2023

SUMMARY :

I'm really pleased to It's always great to be here. and I think we can have the number of Clouds that they have, contract to start with those make sense to you And, I think when you look in terms of, you know, the outlook. And they're looking to My sense is they still, you know, in how they go to market And he said to this audience, is it the best place for me to go? You do strategy, you do messaging. and it's, you know, And I think when you start Even Oracle, you know, since they started to to be 75% of AWS IAS revenues. You know, what do you think? it's, you know, I think it's growing well. Is that just because of the And be able to move you forward. I feel like, you know, I think when, you know, you could say, And we know Google is, you know, And I think that, you know, you know, AWS spins out, and I think to that respect forward to working with you Well, thank you for having me on. And we'll see you next time.

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Humphreys & Ferron-Jones | Trusted security by design, Compute Engineered for your Hybrid World


 

(upbeat music) >> Welcome back, everyone, to our Cube special programming on "Securing Compute, Engineered for the Hybrid World." We got Cole Humphreys who's with HPE, global server security product manager, and Mike Ferron-Jones with Intel. He's the product manager for data security technology. Gentlemen, thank you for coming on this special presentation. >> All right, thanks for having us. >> So, securing compute, I mean, compute, everyone wants more compute. You can't have enough compute as far as we're concerned. You know, more bits are flying around the internet. Hardware's mattering more than ever. Performance markets hot right now for next-gen solutions. When you're talking about security, it's at the center of every single conversation. And Gen11 for the HPE has been big-time focus here. So let's get into the story. What's the market for Gen11, Cole, on the security piece? What's going on? How do you see this impacting the marketplace? >> Hey, you know, thanks. I think this is, again, just a moment in time where we're all working towards solving a problem that doesn't stop. You know, because we are looking at data protection. You know, in compute, you're looking out there, there's international impacts, there's federal impacts, there's state-level impacts, and even regulation to protect the data. So, you know, how do we do this stuff in an environment that keeps changing? >> And on the Intel side, you guys are a Tier 1 combination partner, Better Together. HPE has a deep bench on security, Intel, We know what your history is. You guys have a real root of trust with your code, down to the silicon level, continuing to be, and you're on the 4th Gen Xeon here. Mike, take us through the Intel's relationship with HPE. Super important. You guys have been working together for many, many years. Data security, chips, HPE, Gen11. Take us through the relationship. What's the update? >> Yeah, thanks and I mean, HPE and Intel have been partners in delivering technology and delivering security for decades. And when a customer invests in an HPE server, like at one of the new Gen11s, they're getting the benefit of the combined investment that these two great companies are putting into product security. On the Intel side, for example, we invest heavily in the way that we develop our products for security from the ground up, and also continue to support them once they're in the market. You know, launching a product isn't the end of our security investment. You know, our Intel Red Teams continue to hammer on Intel products looking for any kind of security vulnerability for a platform that's in the field. As well as we invest heavily in the external research community through our bug bounty programs to harness the entire creativity of the security community to find those vulnerabilities, because that allows us to patch them and make sure our customers are staying safe throughout that platform's deployed lifecycle. You know, in 2021, between Intel's internal red teams and our investments in external research, we found 93% of our own vulnerabilities. Only a small percentage were found by unaffiliated external entities. >> Cole, HPE has a great track record and long history serving customers around security, actually, with the solutions you guys had. With Gen11, it's more important than ever. Can you share your thoughts on the talent gap out there? People want to move faster, breaches are happening at a higher velocity. They need more protection now than ever before. Can you share your thoughts on why these breaches are happening, and what you guys are doing, and how you guys see this happening from a customer standpoint? What you guys fill in with Gen11 with solution? >> You bet, you know, because when you hear about the relentless pursuit of innovation from our partners, and we in our engineering organizations in India, and Taiwan, and the Americas all collaborating together years in advance, are about delivering solutions that help protect our customer's environments. But what you hear Mike talking about is it's also about keeping 'em safe. Because you look to the market, right? What you see in, at least from our data from 2021, we have that breaches are still happening, and lot of it has to do with the fact that there is just a lack of adequate security staff with the necessary skills to protect the customer's application and ultimately the workloads. And then that's how these breaches are happening. Because ultimately you need to see some sort of control and visibility of what's going on out there. And what we were talking about earlier is you see time. Time to seeing some incident happen, the blast radius can be tremendous in today's technical, advanced world. And so you have to identify it and then correct it quickly, and that's why this continued innovation and partnership is so important, to help work together to keep up. >> You guys have had a great track record with Intel-based platforms with HPE. Gen11's a really big part of the story. Where do you see that impacting customers? Can you explain the benefits of what's going on with Gen11? What's the key story? What's the most important thing we should be paying attention to here? >> I think there's probably three areas as we look into this generation. And again, this is a point in time, we will continue to evolve. But at this particular point it's about, you know, a fundamental approach to our security enablement, right? Partnering as a Tier 1 OEM with one of the best in the industry, right? We can deliver systems that help protect some of the most critical infrastructure on earth, right? I know of some things that are required to have a non-disclosure because it is some of the most important jobs that you would see out there. And working together with Intel to protect those specific compute workloads, that's a serious deal that protects not only state, and local, and federal interests, but, really, a global one. >> This is a really- >> And then there's another one- Oh sorry. >> No, go ahead. Finish your thought. >> And then there's another one that I would call our uncompromising focus. We work in the industry, we lead and partner with those in the, I would say, in the good side. And we want to focus on enablement through a specific capability set, let's call it our global operations, and that ability to protect our supply chain and deliver infrastructure that can be trusted and into an operating environment. You put all those together and you see very significant and meaningful solutions together. >> The operating benefits are significant. I just want to go back to something you just said before about the joint NDAs and kind of the relationship you kind of unpacked, that to me, you know, I heard you guys say from sand to server, I love that phrase, because, you know, silicone into the server. But this is a combination you guys have with HPE and Intel supply-chain security. I mean, it's not just like you're getting chips and sticking them into a machine. This is, like, there's an in-depth relationship on the supply chain that has a very intricate piece to it. Can you guys just double down on that and share that, how that works and why it's important? >> Sure, so why don't I go ahead and start on that one. So, you know, as you mentioned the, you know, the supply chain that ultimately results in an end user pulling, you know, a new Gen11 HPE server out of the box, you know, started, you know, way, way back in it. And we've been, you know, Intel, from our part are, you know, invest heavily in making sure that all of our entire supply chain to deliver all of the Intel components that are inside that HPE platform have been protected and monitored ever since, you know, their inception at one of any of our 14,000, you know, Intel vendors that we monitor as part of our supply-chain assurance program. I mean we, you know, Intel, you know, invests heavily in compliance with guidelines from places like NIST and ISO, as well as, you know, doing best practices under things like the Transported Asset Protection Alliance, TAPA. You know, we have been intensely invested in making sure that when a customer gets an Intel processor, or any other Intel silicone product, that it has not been tampered with or altered during its trip through the supply chain. HPE then is able to pick up that, those components that we deliver, and add onto that their own supply-chain assurance when it comes down to delivering, you know, the final product to the customer. >> Cole, do you want to- >> That's exactly right. Yeah, I feel like that integration point is a really good segue into why we're talking today, right? Because that then comes into a global operations network that is pulling together these servers and able to deploy 'em all over the world. And as part of the Gen11 launch, we have security services that allow 'em to be hardened from our factories to that next stage into that trusted partner ecosystem for system integration, or directly to customers, right? So that ability to have that chain of trust. And it's not only about attestation and knowing what, you know, came from whom, because, obviously, you want to trust and make sure you're get getting the parts from Intel to build your technical solutions. But it's also about some of the provisioning we're doing in our global operations where we're putting cryptographic identities and manifests of the server and its components and moving it through that supply chain. So you talked about this common challenge we have of assuring no tampering of that device through the supply chain, and that's why this partnering is so important. We deliver secure solutions, we move them, you're able to see and control that information to verify they've not been tampered with, and you move on to your next stage of this very complicated and necessary chain of trust to build, you know, what some people are calling zero-trust type ecosystems. >> Yeah, it's interesting. You know, a lot goes on under the covers. That's good though, right? You want to have greater security and platform integrity, if you can abstract the way the complexity, that's key. Now one of the things I like about this conversation is that you mentioned this idea of a hardware-root-of-trust set of technologies. Can you guys just quickly touch on that, because that's one of the major benefits we see from this combination of the partnership, is that it's not just one, each party doing something, it's the combination. But this notion of hardware-root-of-trust technologies, what is that? >> Yeah, well let me, why don't I go ahead and start on that, and then, you know, Cole can take it from there. Because we provide some of the foundational technologies that underlie a root of trust. Now the idea behind a root of trust, of course, is that you want your platform to, you know, from the moment that first electron hits it from the power supply, that it has a chain of trust that all of the software, firmware, BIOS is loading, to bring that platform up into an operational state is trusted. If you have a breach in one of those lower-level code bases, like in the BIOS or in the system firmware, that can be a huge problem. It can undermine every other software-based security protection that you may have implemented up the stack. So, you know, Intel and HPE work together to coordinate our trusted boot and root-of-trust technologies to make sure that when a customer, you know, boots that platform up, it boots up into a known good state so that it is ready for the customer's workload. So on the Intel side, we've got technologies like our trusted execution technology, or Intel Boot Guard, that then feed into the HPE iLO system to help, you know, create that chain of trust that's rooted in silicon to be able to deliver that known good state to the customer so it's ready for workloads. >> All right, Cole, I got to ask you, with Gen11 HPE platforms that has 4th Gen Intel Xeon, what are the customers really getting? >> So, you know, what a great setup. I'm smiling because it's, like, it has a good answer, because one, this, you know, to be clear, this isn't the first time we've worked on this root-of-trust problem. You know, we have a construct that we call the HPE Silicon Root of Trust. You know, there are, it's an industry standard construct, it's not a proprietary solution to HPE, but it does follow some differentiated steps that we like to say make a little difference in how it's best implemented. And where you see that is that tight, you know, Intel Trusted Execution exchange. The Intel Trusted Execution exchange is a very important step to assuring that route of trust in that HPE Silicon Root of Trust construct, right? So they're not different things, right? We just have an umbrella that we pull under our ProLiant, because there's ILO, our BIOS team, CPLDs, firmware, but I'll tell you this, Gen11, you know, while all that, keeping that moving forward would be good enough, we are not holding to that. We are moving forward. Our uncompromising focus, we want to drive more visibility into that Gen11 server, specifically into the PCIE lanes. And now you're going to be able to see, and measure, and make policies to have control and visibility of the PCI devices, like storage controllers, NICs, direct connect, NVME drives, et cetera. You know, if you follow the trends of where the industry would like to go, all the components in a server would be able to be seen and attested for full infrastructure integrity, right? So, but this is a meaningful step forward between not only the greatness we do together, but, I would say, a little uncompromising focus on this problem and doing a little bit more to make Gen11 Intel's server just a little better for the challenges of the future. >> Yeah, the Tier 1 partnership is really kind of highlighted there. Great, great point. I got to ask you, Mike, on the 4th Gen Xeon Scalable capabilities, what does it do for the customer with Gen11 now that they have these breaches? Does it eliminate stuff? What's in it for the customer? What are some of the new things coming out with the Xeon? You're at Gen4, Gen11 for HP, but you guys have new stuff. What does it do for the customer? Does it help eliminate breaches? Are there things that are inherent in the product that HP is jointly working with you on or you were contributing in to the relationship that we should know about? What's new? >> Yeah, well there's so much great new stuff in our new 4th Gen Xeon Scalable processor. This is the one that was codenamed Sapphire Rapids. I mean, you know, more cores, more performance, AI acceleration, crypto acceleration, it's all in there. But one of my favorite security features, and it is one that's called Intel Control-Flow Enforcement Technology, or Intel CET. And why I like CET is because I find the attack that it is designed to mitigate is just evil genius. This type of attack, which is called a return, a jump, or a call-oriented programming attack, is designed to not bring a whole bunch of new identifiable malware into the system, you know, which could be picked up by security software. What it is designed to do is to look for little bits of existing, little bits of existing code already on the server. So if you're running, say, a web server, it's looking for little bits of that web-server code that it can then execute in a particular order to achieve a malicious outcome, something like open a command prompt, or escalate its privileges. Now in order to get those little code bits to execute in an order, it has a control mechanism. And there are different, each of the different types of attacks uses a different control mechanism. But what CET does is it gets in there and it disrupts those control mechanisms, uses hardware to prevent those particular techniques from being able to dig in and take effect. So CET can, you know, disrupt it and make sure that software behaves safely and as the programmer intended, rather than picking off these little arbitrary bits in one of these return, or jump, or call-oriented programming attacks. Now it is a technology that is included in every single one of the new 4th Gen Xeon Scalable processors. And so it's going to be an inherent characteristic the customers can benefit from when they buy a new Gen11 HPE server. >> Cole, more goodness from Intel there impacting Gen11 on the HPE side. What's your reaction to that? >> I mean, I feel like this is exactly why you do business with the big Tier 1 partners, because you can put, you know, trust in from where it comes from, through the global operations, literally, having it hardened from the factory it's finished in, moving into your operating environment, and then now protecting against attacks in your web hosting services, right? I mean, this is great. I mean, you'll always have an attack on data, you know, as you're seeing in the data. But the more contained, the more information, and the more control and trust we can give to our customers, it's going to make their job a little easier in protecting whatever job they're trying to do. >> Yeah, and enterprise customers, as you know, they're always trying to keep up to date on the skills and battle the threats. Having that built in under the covers is a real good way to kind of help them free up their time, and also protect them is really killer. This is a big, big part of the Gen11 story here. Securing the data, securing compute, that's the topic here for this special cube conversation, engineering for a hybrid world. Cole, I'll give you the final word. What should people pay attention to, Gen11 from HPE, bottom line, what's the story? >> You know, it's, you know, it's not the first time, it's not the last time, but it's our fundamental security approach to just helping customers through their digital transformation defend in an uncompromising focus to help protect our infrastructure in these technical solutions. >> Cole Humphreys is the global server security product manager at HPE. He's got his finger on the pulse and keeping everyone secure in the platform integrity there. Mike Ferron-Jones is the Intel product manager for data security technology. Gentlemen, thank you for this great conversation, getting into the weeds a little bit with Gen11, which is great. Love the hardware route-of-trust technologies, Better Together. Congratulations on Gen11 and your 4th Gen Xeon Scalable. Thanks for coming on. >> All right, thanks, John. >> Thank you very much, guys, appreciate it. Okay, you're watching "theCube's" special presentation, "Securing Compute, Engineered for the Hybrid World." I'm John Furrier, your host. Thanks for watching. (upbeat music)

Published Date : Feb 6 2023

SUMMARY :

for the Hybrid World." And Gen11 for the HPE has So, you know, how do we do this stuff And on the Intel side, you guys in the way that we develop and how you guys see this happening and lot of it has to do with the fact that Gen11's a really big part of the story. that you would see out there. And then Finish your thought. and that ability to that to me, you know, I heard you guys say out of the box, you know, and manifests of the is that you mentioned this idea is that you want your is that tight, you know, that HP is jointly working with you on and as the programmer intended, impacting Gen11 on the HPE side. and the more control and trust and battle the threats. you know, it's not the first time, is the global server security for the Hybrid World."

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Joshua Haslett, Google | Palo Alto Networks Ignite22


 

>> Narrator: TheCUBE presents Ignite '22, brought to you by Palo Alto Networks. >> Greetings from the MGM Grand Hotel in beautiful Las Vegas. It's theCUBE Live Day two of our coverage of Palo Alto Networks, ignite 22. Lisa Martin, Dave Vellante. Dave, what can I say? This has been a great couple of days. The amount of content we have created and shared with our viewers on theCUBE is second to none. >> Well, the cloud has completely changed the way that people think about security. >> Yeah. You know at first it was like, oh, the cloud, how can that be secure? And they realized, wow actually cloud is pretty secure if we do it right. And so shared responsibility model and partnerships are critical. >> Partnerships are critical, especially as more and more organizations are multicloud by default. Right? These days we're going to be bring Google into the conversation. Josh Haslet joins us. Strategic Partnership Manager at Google. Welcome. Great to have you Josh. >> Hi Lisa, thanks for having me here. >> So you are a secret squirrel from Palo Alto Networks. Talk to me a little bit about your background and about your role at Google in terms of partnership management. >> Sure, I feel like we need to add that to my title. [Lisa] You should, secret squirrel. >> Great. Yeah, so as a matter of fact, I've been at Google for two and a half years. Prior to that, I was at Palo Alto Networks. I was managing the business development relationship with Google, and I was kind of at the inception of when the cash came in and, and decided that we needed to think about how to do security in a new way from a platform standpoint, right? And so it was exciting because when I started with the partnership, we were focusing on still securing you know, workloads in the cloud with next generation firewall. And then as we went through acquisitions the Palo Alto added it expanded the capabilities of what we could do from cloud security. And so it was very exciting, you know, to, to make sure that we could onboard with Google Cloud, take a look at how not only Palo Alto was enhancing their solutions as they built those and delivered those from Google Cloud. But then how did we help customers adopt cloud in a more easy fashion by making things, you know more tightly integrated? And so that's really been a lot of what I've been involved in, which has been exciting to see the growth of both organizations as we see customers shifting to cloud transformation. And then how do they deploy these new methodologies and tools from a security perspective to embrace this new way of working and this new way of, you know creating applications and doing digital transformation. >> Important, since work is no longer a place, it's an activity. Organizations have have to be able to cater to the distributed workforce. Of course, the, the, the workforce has to be able to access everything that they need to, but it has to be done in a secure way regardless of what kind of company you are. >> Yeah, you're right, Lisa. It's interesting. I mean, the pandemic has really changed and accelerated that transformation. I think, you know really remote working has started previous to that. And I think Nikesh called that out in the keynote too right? He, he really said that this has been ongoing for a while, but I think, you know organizations had to figure out how to scale and that was something that they weren't as prepared for. And a lot of the technology that was deployed for VPN connectivity or supporting remote work that was fixed hardware. And so cloud deployment and cloud architecture specifically with Prisma access really enabled this transformation to happen in a much faster, you know, manner. And where we've come together is how do we make sure that customers, no matter what device, what user what application you're accessing. As we take a look at ZTNA, Zero Trust Network Access 2.0, how can we come together to partner to make sure the customers have that wide range of coverage and capability? >> How, how do you how would you describe Josh Google's partner strategy generally and specifically, you know, in the world of cyber and what makes it unique and different? >> Yeah, so that's a great question. I think, you know, from Google Cloud perspective we heard TK mention this in the keynote with Nikesh. You know, we focus on on building a secure platform first and foremost, right? We want to be a trusted cloud for customers to deploy on. And so, you know, we find that as customers do one of two things, they're looking at, you know, reducing cost as they move to cloud and consolidate workloads or as they embrace innovation and look at, you know leveraging things like BigQuery for analytics and you know machine learning for the way that they want to innovate and stay ahead of the competition. They have to think about how do they secure in a new way. And so, not only do we work on how do we secure our own platform, we work with trusted partners to make sure that customers have you mentioned it earlier, Dave the shared security model, right? How do they take a look at their applications and their workloads and this new way of working as they go to CI/CD pipelines, they start thinking about DevSecOps. How do they integrate tooling that is frictionless and seamless for their, for their teams to deploy but allows them to quickly embrace that cloud transformation journey. And so, yes, partners are critical to that. The other thing is, you know we find that, you mentioned earlier, Lisa that customers are multicloud, right? That's kind of the the new normal as we look at enterprises today. And so Google Cloud's going to do a great job at securing our platform, but we need partners that can help customers deploy policy that embraces not only the things that they put in Google Cloud but as they're in their transformation journey. How that embraces the estates that are in data centers the things that are still on-prem. And really this is about making sure that the applications no matter where they are, the databases no matter where they are, and the users no matter where they are are all secure in that new framework of deploying and embracing innovation on public cloud. >> One of the things that almost everybody from Palo Alto Networks talks about is their partnering strategy their acquisition strategy integrations. And I was doing some research. There's over 50 joint integrations that Google Cloud and Palo Alto Networks. Have you talked about Zero Trust Network Access 2.0 that was announced yesterday. >> Correct. >> Give us a flavor of what that is and what does it deliver that 1.0 did not? >> Well, great. And what I'd like to do is touch a little bit on those 50 integrations because it's been, you know, a a building rolling thunder, shall we say as far as how have we taken a look at customers embracing the cloud. The first thing was we took a look at at how do we make sure that Palo Alto solutions are easier for customers to deploy and to orchestrate in Google Cloud making their journey to embracing cloud seamless and easy. The second thing was how could we make that deployment and the infrastructure even more easy to adopt by doing first party integrations? So earlier this year we announced cloud IDS intrusion detection system where we actually have first party directly in our console of customers being able to simply select, they want to turn on inspection of the traffic that's running on Google Cloud and it leverages the threat detection capability from Palo Alto Networks. So we've gone from third party integration alone to first party integration. And that really takes us to, you know, the direction of what we're seeing customers need to embrace now which is, this is your Zero Trusts strategy and Zero Trust 2.0 helps customers do a number of things. The first is, you know, we don't want to just verify a user and their access into the environment once. It needs to be continuous inspection, right? Cause their state could change. I think, you know, the, the teams we're talking about some really good ways of addressing, you know for instance, TSA checkpoints, right? And how does that experience look? We need to make sure that we're constantly evaluating that user's access into the environment and then we need to make sure that the content that's being accessed or, you know, loaded into the environment is inspected. So we need continuous content inspection. And that's where our partnership really comes together very well, is not only can we take care of any app any device, any user, and especially as we take a look at you know, embracing contractor like use cases for instance where we have managed devices and unmanaged devices we bring together beyond Corp and Prisma access to take a look at how can we make sure any device, any user any application is secure throughout. And then we've got content inspection of how that ZTNA 2.0 experience looks like. >> Josh, that threat data that you just talked about. >> Yeah. >> Who has access to that? Is it available to any partner, any customer, how... it seems like there's gold in them, NAR hills, so. >> There is. But, this could be gold going both ways. So how, how do you adjudicate and, how do you make sure that first of all that that data's accessible for, for good and not in how do you protect it against, you know, wrong use? >> Well, this is one of the great things about partnering with Palo Alto because technically the the threat intelligence is coming from their ingestion of malware, known threats, and unknown threats right into their technology. Wildfire, for instance, is a tremendous example of this where unit 42 does, you know, analysis on unknown threats based upon what Nikesh said on stage. They've taken their I think he said 27 days to identification and remediation down to less than a minute, right? So they've been able to take the intelligence of what they ingest from all of their existing customers the unknown vulnerabilities that are identified quickly assessing what those look like, and then pushing out information to the rest of their customers so that they can remediate and protect against those threats. So we get this shared intelligence from the way that Palo Alto leverages that capability and we've brought that natively into Google Cloud with cloud intrusion detection. >> So, okay, so I'm, I'm I dunno why I have high frequency trading in my mind cause it used to be, you know, like the norm was, oh it's going to take a year to identify an intrusion. And, and, and now it's down to, you know take was down to 27 days. Now it's down to a minute. Now it's not. That's best practice. And I'm, again, I'm thinking high frequency trading how do I beat the speed of light? And that's kind of where we're headed, right? >> Right. >> And so that's why he said one minute's not enough. We have to keep going. >> That's right. >> So guys got your best people working on that? >> Well, as a matter of fact, so Palo Alto Networks, you know when we take a look at what Nikesh said from stage, he talked about using machine learning and AI to get ahead of what we what they look at as far as predictability not only about behaviors in the environment so things that are not necessarily known threats but things that aren't behaving properly in the environment. And you can start to detect based on that. The second piece of it then is a lot of that technology is built on Google Cloud. So we're leveraging, their leveraging the capabilities that come together with you know, aggregation of, of logs the file stitching across the entire environment from the endpoint through to cloud operations the things that they detect for network content inspection putting all those files together to understand, you know where has the threat vector entered how has it gone lateral inside the environment? And then how do you make sure that you remediate all of those points of intrusion. And so yeah it's been exciting to see how our product teams have worked together to continue to advance the capabilities for speed for customers. >> And secure speed is critical. We had the opportunity this morning to speak with Lee Claridge, the chief product officer, and you know one of the things that I had heard about Lee is that despite all of the challenges in cybersecurity and the amorphous expansion of the threat network and the sophistication of the adversaries he's really optimistic about what it's going to enable organizations to do. I see you smiling. Do you share that optimism? >> I, I do. I think, you know, when you bring, when you bring leaders together to tackle big problems, I think, you know we've got the right teams working on the right things and we understand the problems that the customers are facing. And so, you know, from a a Google cloud perspective we understand that partnering with Palo Alto Networks helps to make sure that that optimism continues. You know, we work on continuous innovation when it comes to Google Cloud security framework, but then partnering with Palo Alto brings additional capabilities to the table. >> Vision for the, for the partnership. Where do you want to see it go? What's... we're two to five years down the road, what's it look like? Maybe two to three years. Let's go. >> Well, it was interesting. I, I think neer was the one that mentioned on stage about, you know how AI is going to start replacing us in our main jobs, right? I I think there's a lot of truth to that. I think as we look forward, we see that our teams are going to continue to help with automation remediation and we're going to have the humans working on things that are more interesting and important. And so that's an exciting place to go because today the reality is that we are understaffed in cybersecurity across the industry and we just can't hire enough people to make sure that we can detect, remediate and secure, you know every user endpoint and environment out there. So it's exciting to see that we've got a capability to move in a direction to where we can make sure that we get ahead of the threat actors. >> Yeah. So he said within five years your SOC will be AI based and and basically he elaborated saying there's a lot of stuff that you're doing today that you're not going to be doing tomorrow. >> That's true. >> And that's going to continue to be a moving target I would think Google is probably ahead in that game and ahead of most, right? I mean, you guys were there early. I mean, I remember when Hadoop was all the rage like just at the beginning you guys like, yeah, you know Google's like, no, no, no, we're not doing Hadoop anymore. That's like old news. So you tended to be, I don't know, at least five maybe seven years ahead of the industry. So I imagine you using a lot of those AI techniques in your own business today. >> Absolutely. I mean, I think you see it in our consumer products, and you certainly see it in the the capabilities we make available to enterprise as far as how they can innovate on our cloud. And we want to make sure that we continue to provide those capabilities, you know not only for the tools that we build but the tools that customers use. >> What's the, as we kind of get towards the end of our conversation here, we we talk about zero trust as, as a journey, as an approach. It's not a product, it's not a tool. What is the, who's involved in the zero trust journey from the customers perspective? Is this solely with the CSO, CSO, CIOs or is this at the CEO level going, we have to be a data company but we have to be a secure data company 24/7. >> It's interesting as you've seen malware, phishing, ransomware attacks. >> Yeah. >> This is not only just a CSO CIO conversation it's a board level conversation. And so, you know the way to address this new way of working where we have very distributed environments where you can't create a perimeter anymore. You need to strategize with zero trust. And so continuously, when we're talking to customers we're hearing that as a main initiative, you know from the CIO's office and from the board level. >> Got it, last question. The upgrade path for existing customers from 1., ZTNA 1.0 to 2.0. How simple is that? >> It's easy. You know, when we take- >> Is there an easy button? >> So here's the great thing [Dave] If you're feeling lucky. [Lisa] Yeah. (group laughs) >> Well, Palo Alto, right? Billing prisma access has really taken what was traditional security that was an on-prem or a data center deployed strategy to cloud-based. And so we've worked with customers like Princeton University who had to quickly transition from in-person learning to distance learning find a way to ramp their staff their faculty and their students. And we were able to, you know Palo Alto deploy it on Google Cloud's, you know network that solution in very quick order and had those, you know, everybody back up and running. So deployment and upgrade path is, is simple when you look at cloud deployed architectures to address zero trusts network. >> That's awesome. Some of those, some of those use cases that came out of the pandemic were mind blowing but also really set the table for other organizations to go, yes, this can be done. And it doesn't have to take forever because frankly where security is concerned, we don't have time. >> That's right. And it's so much faster than traditional architectures where you had to procure hardware. >> Yeah. >> Deploy it, configure it, and then, you know push agents out to all the endpoints and and get your users provisioned. In this case, we're talking about cloud delivered, right? So I've seen, you know, with Palo Alto deploying for customers that run on Google Cloud they've deployed tens of thousands of users in a very short order. You know, we're talking It was, it's not months anymore. It's not weeks anymore. It's days >> Has to be days. Josh, it's been such a pleasure having you on the program. Thank you for stopping by and talking with Dave and me about Google Cloud, Palo Alto Networks in in addition to secret squirrel. I feel like when you were describing your background that you're like the love child of Palo Alto Networks and Google Cloud, you might put that on your cartoon. >> That is a huge compliment. I really appreciate that, Lisa, thank you so much. >> Thanks so much, Josh. [Josh] It's been a pleasure being here with you. [Dave] Thank you >> Oh, likewise. For Josh Haslett and Dave, I'm Lisa Martin. You're watching theCUBE, the leader in live coverage for emerging and enterprise tech. (upbeat outro music)

Published Date : Dec 15 2022

SUMMARY :

brought to you by Palo Alto Networks. The amount of content we have created completely changed the way how can that be secure? Great to have you Josh. So you are a secret squirrel to add that to my title. and decided that we needed to what kind of company you are. And a lot of the technology And so, you know, we find One of the things that almost everybody and what does it deliver that 1.0 did not? of addressing, you know that you just talked about. Is it available to any against, you know, wrong use? and remediation down to And, and, and now it's down to, you know We have to keep going. that you remediate all of that despite all of the And so, you know, from a Where do you want to see it go? And so that's an exciting place to go of stuff that you're doing today And that's going to not only for the tools that we build at the CEO level going, we It's interesting And so, you know from 1., ZTNA 1.0 to 2.0. You know, when we take- So here's the great thing And we were able to, you know And it doesn't have to take you had to procure hardware. So I've seen, you know, I feel like when you were Lisa, thank you so much. [Dave] Thank you For Josh Haslett and

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Mark Terenzoni, AWS | AWS re:Invent 2022


 

(upbeat music) >> Hello, everyone and welcome back to fabulous Las Vegas, Nevada, where we are here on the show floor at AWS re:Invent. We are theCUBE. I am Savannah Peterson, joined with John Furrier. John, afternoon, day two, we are in full swing. >> Yes. >> What's got you most excited? >> Just got lunch, got the food kicking in. No, we don't get coffee. (Savannah laughing) >> Way to bring the hype there, John. >> No, there's so many people here just in Amazon. We're back to 2019 levels of crowd. The interest levels are high. Next gen, cloud security, big part of the keynote. This next segment, I am super excited about. CUBE Alumni, going back to 2013, 10 years ago he was on theCUBE. Now, 10 years later we're at re:Invent, looking forward to this guest and it's about security, great topic. >> I don't want to delay us anymore, please welcome Mark. Mark, thank you so much for being here with us. Massive day for you and the team. I know you oversee three different units at Amazon, Inspector, Detective, and the most recently announced, Security Lake. Tell us about Amazon Security Lake. >> Well, thanks Savannah. Thanks John for having me. Well, Security Lake has been in the works for a little bit of time and it got announced today at the keynote as you heard from Adam. We're super excited because there's a couple components that are really unique and valuable to our customers within Security Lake. First and foremost, the foundation of Security Lake is an open source project we call OCFS, Open Cybersecurity Framework Schema. And what that allows is us to work with the vendor community at large in the security space and develop a language where we can all communicate around security data. And that's the language that we put into Security Data Lake. We have 60 vendors participating in developing that language and partnering within Security Lake. But it's a communal lake where customers can bring all of their security data in one place, whether it's generated in AWS, they're on-prem, or SaaS offerings or other clouds, all in one location in a language that allows analytics to take advantage of that analytics and give better outcomes for our customers. >> So Adams Selipsky big keynote, he spent all the bulk of his time on data and security. Obviously they go well together, we've talked about this in the past on theCUBE. Data is part of security, but this security's a little bit different in the sense that the global footprint of AWS makes it uniquely positioned to manage some security threats, EKS protection, a very interesting announcement, runtime layer, but looking inside and outside the containers, probably gives extra telemetry on some of those supply chains vulnerabilities. This is actually a very nuanced point. You got Guard Duty kind of taking its role. What does it mean for customers 'cause there's a lot of things in this announcement that he didn't have time to go into detail. Unpack all the specifics around what the security announcement means for customers. >> Yeah, so we announced four items in Adam's keynote today within my team. So I'll start with Guard Duty for EKS runtime. It's complimenting our existing capabilities for EKS support. So today Inspector does vulnerability assessment on EKS or container images in general. Guard Duty does detections of EKS workloads based on log data. Detective does investigation and analysis based on that log data as well. With the announcement today, we go inside the container workloads. We have more telemetry, more fine grain telemetry and ultimately we can provide better detections for our customers to analyze risks within their container workload. So we're super excited about that one. Additionally, we announced Inspector for Lambda. So Inspector, we released last year at re:Invent and we focused mostly on EKS container workloads and EC2 workloads. Single click automatically assess your environment, start generating assessments around vulnerabilities. We've added Lambda to that capability for our customers. The third announcement we made was Macy sampling. So Macy has been around for a while in delivering a lot of value for customers providing information around their sensitive data within S3 buckets. What we found is many customers want to go and characterize all of the data in their buckets, but some just want to know is there any sensitive data in my bucket? And the sampling feature allows the customer to find out their sensitive data in the bucket, but we don't have to go through and do all of the analysis to tell you exactly what's in there. >> Unstructured and structured data. Any data? >> Correct, yeah. >> And the fourth? >> The fourth, Security Data Lake? (John and Savannah laughing) Yes. >> Okay, ocean theme. data lake. >> Very complimentary to all of our services, but the unique value in the data lake is that we put the information in the customer's control. It's in their S3 bucket, they get to decide who gets access to it. We've heard from customers over the years that really have two options around gathering large scale data for security analysis. One is we roll our own and we're security engineers, we're not data engineers. It's really hard for them to build these distributed systems at scale. The second one is we can pick a vendor or a partner, but we're locked in and it's in their schemer and their format and we're there for a long period of time. With Security Data Lake, they get the best of both worlds. We run the infrastructure at scale for them, put the data in their control and they get to decide what use case, what partner, what tool gives them the most value on top of their data. >> Is that always a good thing to give the customers too much control? 'Cause you know the old expression, you give 'em a knife they play with and they they can cut themselves, I mean. But no, seriously, 'cause what's the provisions around that? Because control was big part of the governance, how do you manage the security? How does the customer worry about, if I have too much control, someone makes a mistake? >> Well, what we finding out today is that many customers have realized that some of their data has been replicated seven times, 10 times, not necessarily maliciously, but because they have multiple vendors that utilize that data to give them different use cases and outcomes. It becomes costly and unwieldy to figure out where all that data is. So by centralizing it, the control is really around who has access to the data. Now, ultimately customers want to make those decisions and we've made it simple to aggregate this data in a single place. They can develop a home region if they want, where all the data flows into one region, they can distribute it globally. >> They're in charge. >> They're in charge. But the controls are mostly in the hands of the data governance person in the company, not the security analyst. >> So I'm really curious, you mentioned there's 60 AWS partner companies that have collaborated on the Security lake. Can you tell us a little bit about the process? How long does it take? Are people self-selecting to contribute to these projects? Are you cherry picking? What does that look like? >> It's a great question. There's three levels of collaboration. One is around the open source project that we announced at Black Hat early in this year called OCSF. And that collaboration is we've asked the vendor community to work with us to build a schema that is universally acceptable to security practitioners, not vendor specific and we've asked. >> Savannah: I'm sorry to interrupt you, but is this a first of its kind? >> There's multiple schemes out there developed by multiple parties. They've been around for multiple years, but they've been built by a single vendor. >> Yeah, that's what I'm drill in on a little bit. It sounds like the first we had this level of collaboration. >> There's been collaborations around them, but in a handful of companies. We've really gone to a broad set of collaborators to really get it right. And they're focused around areas of expertise that they have knowledge in. So the EDR vendors, they're focused around the scheme around EDR. The firewall vendors are focused around that area. Certainly the cloud vendors are in their scope. So that's level one of collaboration and that gets us the level playing field and the language in which we'll communicate. >> Savannah: Which is so important. >> Super foundational. Then the second area is around producers and subscribers. So many companies generate valuable security data from the tools that they run. And we call those producers the publishers and they publish the data into Security Lake within that OCSF format. Some of them are in the form of findings, many of them in the form of raw telemetry. Then the second one is in the subscriber side and those are usually analytic vendors, SIM vendors, XDR vendors that take advantage of the logs in one place and generate analytic driven outcomes on top of that, use cases, if you will, that highlight security risks or issues for customers. >> Savannah: Yeah, cool. >> What's the big customer focus when you start looking at Security Lakes? How do you see that planning out? You said there's a collaboration, love the open source vibe on that piece, what data goes in there? What's sharing? 'Cause a big part of the keynote I heard today was, I heard clean rooms, I've cut my antenna up. I'd love to hear that. That means there's an implied sharing aspect. The security industry's been sharing data for a while. What kind of data's in that lake? Give us an example, take us through. >> Well, this a number of sources within AWS, as customers run their workloads in AWS. We've identified somewhere around 25 sources that will be natively single click into Amazon Security Lake. We were announcing nine of them. They're traditional network logs, BBC flow, cloud trail logs, firewall logs, findings that are generated across AWS, EKS audit logs, RDS data logs. So anything that customers run workloads on will be available in data lake. But that's not limited to AWS. Customers run their environments hybridly, they have SaaS applications, they use other clouds in some instances. So it's open to bring all that data in. Customers can vector it all into this one single location if they decide, we make it pretty simple for them to do that. Again, in the same format where outcomes can be generated quickly and easily. >> Can you use the data lake off on premise or it has to be in an S3 in Amazon Cloud? >> Today it's in S3 in Amazon. If we hear customers looking to do something different, as you guys know, we tend to focus on our customers and what they want us to do, but they've been pretty happy about what we've decided to do in this first iteration. >> So we got a story about Silicon Angle. Obviously the ingestion is a big part of it. The reporters are jumping in, but the 53rd party sources is a pretty big number. Is that coming from the OCSF or is that just in general? Who's involved? >> Yeah, OCSF is the big part of that and we have a list of probably 50 more that want to join in part of this. >> The other big names are there, Cisco, CrowdStrike, Peloton Networks, all the big dogs are in there. >> All big partners of AWS, anyway, so it was an easy conversation and in most cases when we started having the conversation, they were like, "Wow, this has really been needed for a long time." And given our breadth of partners and where we sit from our customers perspective in the center of their cloud journey that they've looked at us and said, "You guys, we applaud you for driving this." >> So Mark, take us through the conversations you're having with the customers at re:Inforce. We saw a lot of meetings happening. It was great to be back face to face. You guys have been doing a lot of customer conversation, security Data Lake came out of that. What was the driving force behind it? What were some of the key concerns? What were the challenges and what's now the opportunity that's different? >> We heard from our customers in general. One, it's too hard for us to get all the data we need in a single place, whether through AWS, the industry in general, it's just too hard. We don't have those resources to data wrangle that data. We don't know how to pick schema. There's multiple ones out there. Tell us how we would do that. So these three challenges came out front and center for every customer. And mostly what they said is our resources are limited and we want to focus those resources on security outcomes and we have security engines. We don't want to focus them on data wrangling and large scale distributed systems. Can you help us solve that problem? And it came out loud and clear from almost every customer conversation we had. And that's where we took the challenge. We said, "Okay, let's build this data layer." And then on top of that we have services like Detective and Guard Duty, we'll take advantage of it as well. But we also have a myriad of ISV third parties that will also sit on top of that data and render out. >> What's interesting, I want to get your reaction. I know we don't have much time left, but I want to get your thoughts. When I see Security Data Lake, which is awesome by the way, love the focus, love how you guys put that together. It makes me realize the big thing in re:Invent this year is this idea of specialized solutions. You got instances for this and that, use cases that require certain kind of performance. You got the data pillars that Adam laid out. Are we going to start seeing more specialized data lakes? I mean, we have a video data lake. Is there going to be a FinTech data lake? Is there going to be, I mean, you got the Great Lakes kind of going on here, what is going on with these lakes? I mean, is that a trend that Amazon sees or customers are aligning to? >> Yeah, we have a couple lakes already. We have a healthcare lake and a financial lake and now we have a security lake. Foundationally we have Lake Formation, which is the tool that anyone can build a lake. And most of our lakes run on top of Lake Foundation, but specialize. And the specialization is in the data aggregation, normalization, enridgement, that is unique for those use cases. And I think you'll see more and more. >> John: So that's a feature, not a bug. >> It's a feature, it's a big feature. The customers have ask for it. >> So they want roll their own specialized, purpose-built data thing, lake? They can do it. >> And customer don't want to combine healthcare information with security information. They have different use cases and segmentation of the information that they care about. So I think you'll see more. Now, I also think that you'll see where there are adjacencies that those lakes will expand into other use cases in some cases too. >> And that's where the right tools comes in, as he was talking about this ETL zero, ETL feature. >> It be like an 80, 20 rule. So if 80% of the data is shared for different use cases, you can see how those lakes would expand to fulfill multiple use cases. >> All right, you think he's ready for the challenge? Look, we were on the same page. >> Okay, we have a new challenge, go ahead. >> So think of it as an Instagram Reel, sort of your hot take, your thought leadership moment, the clip we're going to come back to and reference your brilliance 10 years down the road. I mean, you've been a CUBE veteran, now CUBE alumni for almost 10 years, in just a few weeks it'll be that. What do you think is, and I suspect, I think I might know your answer to this, so feel free to be robust in this. But what do you think is the biggest story, key takeaway from the show this year? >> We're democratizing security data within Security Data Lake for sure. >> Well said, you are our shortest answer so far on theCUBE and I absolutely love and respect that. Mark, it has been a pleasure chatting with you and congratulations, again, on the huge announcement. This is such an exciting day for you all. >> Thank you Savannah, thank you John, pleasure to be here. >> John: Thank you, great to have you. >> We look forward to 10 more years of having you. >> Well, maybe we don't have to wait 10 years. (laughs) >> Well, more years, in another time. >> I have a feeling it'll be a lot of security content this year. >> Yeah, pretty hot theme >> Very hot theme. >> Pretty odd theme for us. >> Of course, re:Inforce will be there this year again, coming up 2023. >> All the res. >> Yep, all the res. >> Love that. >> We look forward to see you there. >> All right, thanks, Mark. >> Speaking of res, you're the reason we are here. Thank you all for tuning in to today's live coverage from AWS re:Invent. We are in Las Vegas, Nevada with John Furrier. My name is Savannah Peterson. We are theCUBE and we are the leading source for high tech coverage. (upbeat music)

Published Date : Nov 29 2022

SUMMARY :

to fabulous Las Vegas, Nevada, the food kicking in. big part of the keynote. and the most recently First and foremost, the and outside the containers, and do all of the analysis Unstructured and structured data. (John and Savannah laughing) data lake. and they get to decide what part of the governance, that data to give them different of the data governance on the Security lake. One is around the open source project They've been around for multiple years, It sounds like the first we had and the language in in the subscriber side 'Cause a big part of the Again, in the same format where outcomes and what they want us to do, Is that coming from the OCSF Yeah, OCSF is the big part of that all the big dogs are in there. in the center of their cloud journey the conversations you're having and we have security engines. You got the data pillars in the data aggregation, The customers have ask for it. So they want roll of the information that they care about. And that's where the So if 80% of the data is ready for the challenge? Okay, we have a new is the biggest story, We're democratizing security data on the huge announcement. Thank you Savannah, thank We look forward to 10 Well, maybe we don't have of security content this year. be there this year again, the reason we are here.

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Breaking Analysis: re:Invent 2022 marks the next chapter in data & cloud


 

from the cube studios in Palo Alto in Boston bringing you data-driven insights from the cube and ETR this is breaking analysis with Dave vellante the ascendancy of AWS under the leadership of Andy jassy was marked by a tsunami of data and corresponding cloud services to leverage that data now those Services they mainly came in the form of Primitives I.E basic building blocks that were used by developers to create more sophisticated capabilities AWS in the 2020s being led by CEO Adam solipski will be marked by four high-level Trends in our opinion one A Rush of data that will dwarf anything we've previously seen two a doubling or even tripling down on the basic elements of cloud compute storage database security Etc three a greater emphasis on end-to-end integration of AWS services to simplify and accelerate customer adoption of cloud and four significantly deeper business integration of cloud Beyond it as an underlying element of organizational operations hello and welcome to this week's wikibon Cube insights powered by ETR in this breaking analysis we extract and analyze nuggets from John furrier's annual sit-down with the CEO of AWS we'll share data from ETR and other sources to set the context for the market and competition in cloud and we'll give you our glimpse of what to expect at re invent in 2022. now before we get into the core of our analysis Alibaba has announced earnings they always announced after the big three you know a month later and we've updated our Q3 slash November hyperscale Computing forecast for the year as seen here and we're going to spend a lot of time on this as most of you have seen the bulk of it already but suffice to say alibaba's cloud business is hitting that same macro Trend that we're seeing across the board but a more substantial slowdown than we expected and more substantial than its peers they're facing China headwinds they've been restructuring its Cloud business and it's led to significantly slower growth uh in in the you know low double digits as opposed to where we had it at 15 this puts our year-end estimates for 2022 Revenue at 161 billion still a healthy 34 growth with AWS surpassing 80 billion in 2022 Revenue now on a related note one of the big themes in Cloud that we've been reporting on is how customers are optimizing their Cloud spend it's a technique that they use and when the economy looks a little shaky and here's a graphic that we pulled from aws's website which shows the various pricing plans at a high level as you know they're much more granular than that and more sophisticated but Simplicity we'll just keep it here basically there are four levels first one here is on demand I.E pay by the drink now we're going to jump down to what we've labeled as number two spot instances that's like the right place at the right time I can use that extra capacity in the moment the third is reserved instances or RIS where I pay up front to get a discount and the fourth is sort of optimized savings plans where customers commit to a one or three year term and for a better price now you'll notice we labeled the choices in a different order than AWS presented them on its website and that's because we believe that the order that we chose is the natural progression for customers this started on demand they maybe experiment with spot instances they move to reserve instances when the cloud bill becomes too onerous and if you're large enough you lock in for one or three years okay the interesting thing is the order in which AWS presents them we believe that on-demand accounts for the majority of AWS customer spending now if you think about it those on-demand customers they're also at risk customers yeah sure there's some switching costs like egress and learning curve but many customers they have multiple clouds and they've got experience and so they're kind of already up to a learning curve and if you're not married to AWS with a longer term commitment there's less friction to switch now AWS here presents the most attractive plan from a financial perspective second after on demand and it's also the plan that makes the greatest commitment from a lock-in standpoint now In fairness to AWS it's also true that there is a trend towards subscription-based pricing and we have some data on that this chart is from an ETR drill down survey the end is 300. pay attention to the bars on the right the left side is sort of busy but the pink is subscription and you can see the trend upward the light blue is consumption based or on demand based pricing and you can see there's a steady Trend toward subscription now we'll dig into this in a later episode of Breaking analysis but we'll share with you a little some tidbits with the data that ETR provides you can select which segment is and pass or you can go up the stack Etc but so when you choose is and paths 44 of customers either prefer or are required to use on-demand pricing whereas around 40 percent of customers say they either prefer or are required to use subscription pricing again that's for is so now the further mu you move up the stack the more prominent subscription pricing becomes often with sixty percent or more for the software-based offerings that require or prefer subscription and interestingly cyber security tracks along with software at around 60 percent that that prefer subscription it's likely because as with software you're not shutting down your cyber protection on demand all right let's get into the expectations for reinvent and we're going to start with an observation in data in this 2018 book seeing digital author David michella made the point that whereas most companies apply data on the periphery of their business kind of as an add-on function successful data companies like Google and Amazon and Facebook have placed data at the core of their operations they've operationalized data and they apply machine intelligence to that foundational element why is this the fact is it's not easy to do what the internet Giants have done very very sophisticated engineering and and and cultural discipline and this brings us to reinvent 2022 in the future of cloud machine learning and AI will increasingly be infused into applications we believe the data stack and the application stack are coming together as organizations build data apps and data products data expertise is moving from the domain of Highly specialized individuals to Everyday business people and we are just at the cusp of this trend this will in our view be a massive theme of not only re invent 22 but of cloud in the 2020s the vision of data mesh We Believe jamachtagani's principles will be realized in this decade now what we'd like to do now is share with you a glimpse of the thinking of Adam solipsky from his sit down with John Furrier each year John has a one-on-one conversation with the CEO of AWS AWS he's been doing this for years and the outcome is a better understanding of the directional thinking of the leader of the number one Cloud platform so we're now going to share some direct quotes I'm going to run through them with some commentary and then bring in some ETR data to analyze the market implications here we go this is from solipsky quote I.T in general and data are moving from departments into becoming intrinsic parts of how businesses function okay we're talking here about deeper business integration let's go on to the next one quote in time we'll stop talking about people who have the word analyst we inserted data he meant data data analyst in their title rather will have hundreds of millions of people who analyze data as part of their day-to-day job most of whom will not have the word analyst anywhere in their title we're talking about graphic designers and pizza shop owners and product managers and data scientists as well he threw that in I'm going to come back to that very interesting so he's talking about here about democratizing data operationalizing data next quote customers need to be able to take an end-to-end integrated view of their entire data Journey from ingestion to storage to harmonizing the data to being able to query it doing business Intelligence and human-based Analysis and being able to collaborate and share data and we've been putting together we being Amazon together a broad Suite of tools from database to analytics to business intelligence to help customers with that and this last statement it's true Amazon has a lot of tools and you know they're beginning to become more and more integrated but again under jassy there was not a lot of emphasis on that end-to-end integrated view we believe it's clear from these statements that solipsky's customer interactions are leading him to underscore that the time has come for this capability okay continuing quote if you have data in one place you shouldn't have to move it every time you want to analyze that data couldn't agree more it would be much better if you could leave that data in place avoid all the ETL which has become a nasty three-letter word more and more we're building capabilities where you can query that data in place end quote okay this we see a lot in the marketplace Oracle with mySQL Heatwave the entire Trend toward converge database snowflake [ __ ] extending their platforms into transaction and analytics respectively and so forth a lot of the partners are are doing things as well in that vein let's go into the next quote the other phenomenon is infusing machine learning into all those capabilities yes the comments from the michelleographic come into play here infusing Ai and machine intelligence everywhere next one quote it's not a data Cloud it's not a separate Cloud it's a series of broad but integrated capabilities to help you manage the end-to-end life cycle of your data there you go we AWS are the cloud we're going to come back to that in a moment as well next set of comments around data very interesting here quote data governance is a huge issue really what customers need is to find the right balance of their organization between access to data and control and if you provide too much access then you're nervous that your data is going to end up in places that it shouldn't shouldn't be viewed by people who shouldn't be viewing it and you feel like you lack security around that data and by the way what happens then is people overreact and they lock it down so that almost nobody can see it it's those handcuffs there's data and asset are reliability we've talked about that for years okay very well put by solipsky but this is a gap in our in our view within AWS today and we're we're hoping that they close it at reinvent it's not easy to share data in a safe way within AWS today outside of your organization so we're going to look for that at re invent 2022. now all this leads to the following statement by solipsky quote data clean room is a really interesting area and I think there's a lot of different Industries in which clean rooms are applicable I think that clean rooms are an interesting way of enabling multiple parties to share and collaborate on the data while completely respecting each party's rights and their privacy mandate okay again this is a gap currently within AWS today in our view and we know snowflake is well down this path and databricks with Delta sharing is also on this curve so AWS has to address this and demonstrate this end-to-end data integration and the ability to safely share data in our view now let's bring in some ETR spending data to put some context around these comments with reference points in the form of AWS itself and its competitors and partners here's a chart from ETR that shows Net score or spending momentum on the x-axis an overlap or pervasiveness in the survey um sorry let me go back up the net scores on the y-axis and overlap or pervasiveness in the survey is on the x-axis so spending momentum by pervasiveness okay or should have share within the data set the table that's inserted there with the Reds and the greens that informs us to how the dots are positioned so it's Net score and then the shared ends are how the plots are determined now we've filtered the data on the three big data segments analytics database and machine learning slash Ai and we've only selected one company with fewer than 100 ends in the survey and that's databricks you'll see why in a moment the red dotted line indicates highly elevated customer spend at 40 percent now as usual snowflake outperforms all players on the y-axis with a Net score of 63 percent off the charts all three big U.S cloud players are above that line with Microsoft and AWS dominating the x-axis so very impressive that they have such spending momentum and they're so large and you see a number of other emerging data players like rafana and datadog mongodbs there in the mix and then more established players data players like Splunk and Tableau now you got Cisco who's gonna you know it's a it's a it's a adjacent to their core networking business but they're definitely into you know the analytics business then the really established players in data like Informatica IBM and Oracle all with strong presence but you'll notice in the red from the momentum standpoint now what you're going to see in a moment is we put red highlights around databricks Snowflake and AWS why let's bring that back up and we'll explain so there's no way let's bring that back up Alex if you would there's no way AWS is going to hit the brakes on innovating at the base service level what we call Primitives earlier solipsky told Furrier as much in their sit down that AWS will serve the technical user and data science Community the traditional domain of data bricks and at the same time address the end-to-end integration data sharing and business line requirements that snowflake is positioned to serve now people often ask Snowflake and databricks how will you compete with the likes of AWS and we know the answer focus on data exclusively they have their multi-cloud plays perhaps the more interesting question is how will AWS compete with the likes of Specialists like Snowflake and data bricks and the answer is depicted here in this chart AWS is going to serve both the technical and developer communities and the data science audience and through end-to-end Integrations and future services that simplify the data Journey they're going to serve the business lines as well but the Nuance is in all the other dots in the hundreds or hundreds of thousands that are not shown here and that's the AWS ecosystem you can see AWS has earned the status of the number one Cloud platform that everyone wants to partner with as they say it has over a hundred thousand partners and that ecosystem combined with these capabilities that we're discussing well perhaps behind in areas like data sharing and integrated governance can wildly succeed by offering the capabilities and leveraging its ecosystem now for their part the snowflakes of the world have to stay focused on the mission build the best products possible and develop their own ecosystems to compete and attract the Mind share of both developers and business users and that's why it's so interesting to hear solipski basically say it's not a separate Cloud it's a set of integrated Services well snowflake is in our view building a super cloud on top of AWS Azure and Google when great products meet great sales and marketing good things can happen so this will be really fun to watch what AWS announces in this area at re invent all right one other topic that solipsky talked about was the correlation between serverless and container adoption and you know I don't know if this gets into there certainly their hybrid place maybe it starts to get into their multi-cloud we'll see but we have some data on this so again we're talking about the correlation between serverless and container adoption but before we get into that let's go back to 2017 and listen to what Andy jassy said on the cube about serverless play the clip very very earliest days of AWS Jeff used to say a lot if I were starting Amazon today I'd have built it on top of AWS we didn't have all the capability and all the functionality at that very moment but he knew what was coming and he saw what people were still able to accomplish even with where the services were at that point I think the same thing is true here with Lambda which is I think if Amazon were starting today it's a given they would build it on the cloud and I think we with a lot of the applications that comprise Amazon's consumer business we would build those on on our serverless capabilities now we still have plenty of capabilities and features and functionality we need to add to to Lambda and our various serverless services so that may not be true from the get-go right now but I think if you look at the hundreds of thousands of customers who are building on top of Lambda and lots of real applications you know finra has built a good chunk of their market watch application on top of Lambda and Thompson Reuters has built you know one of their key analytics apps like people are building real serious things on top of Lambda and the pace of iteration you'll see there will increase as well and I really believe that to be true over the next year or two so years ago when Jesse gave a road map that serverless was going to be a key developer platform going forward and so lipsky referenced the correlation between serverless and containers in the Furrier sit down so we wanted to test that within the ETR data set now here's a screen grab of The View across 1300 respondents from the October ETR survey and what we've done here is we've isolated on the cloud computing segment okay so you can see right there cloud computing segment now we've taken the functions from Google AWS Lambda and Microsoft Azure functions all the serverless offerings and we've got Net score on the vertical axis we've got presence in the data set oh by the way 440 by the way is highly elevated remember that and then we've got on the horizontal axis we have the presence in the data center overlap okay that's relative to each other so remember 40 all these guys are above that 40 mark okay so you see that now what we're going to do this is just for serverless and what we're going to do is we're going to turn on containers to see the correlation and see what happens so watch what happens when we click on container boom everything moves to the right you can see all three move to the right Google drops a little bit but all the others now the the filtered end drops as well so you don't have as many people that are aggressively leaning into both but all three move to the right so watch again containers off and then containers on containers off containers on so you can see a really major correlation between containers and serverless okay so to get a better understanding of what that means I call my friend and former Cube co-host Stu miniman what he said was people generally used to think of VMS containers and serverless as distinctly different architectures but the lines are beginning to blur serverless makes things simpler for developers who don't want to worry about underlying infrastructure as solipsky and the data from ETR indicate serverless and containers are coming together but as Stu and I discussed there's a spectrum where on the left you have kind of native Cloud VMS in the middle you got AWS fargate and in the rightmost anchor is Lambda AWS Lambda now traditionally in the cloud if you wanted to use containers developers would have to build a container image they have to select and deploy the ec2 images that they or instances that they wanted to use they have to allocate a certain amount of memory and then fence off the apps in a virtual machine and then run the ec2 instances against the apps and then pay for all those ec2 resources now with AWS fargate you can run containerized apps with less infrastructure management but you still have some you know things that you can you can you can do with the with the infrastructure so with fargate what you do is you'd build the container images then you'd allocate your memory and compute resources then run the app and pay for the resources only when they're used so fargate lets you control the runtime environment while at the same time simplifying the infrastructure management you gotta you don't have to worry about isolating the app and other stuff like choosing server types and patching AWS does all that for you then there's Lambda with Lambda you don't have to worry about any of the underlying server infrastructure you're just running code AS functions so the developer spends their time worrying about the applications and the functions that you're calling the point is there's a movement and we saw in the data towards simplifying the development environment and allowing the cloud vendor AWS in this case to do more of the underlying management now some folks will still want to turn knobs and dials but increasingly we're going to see more higher level service adoption now re invent is always a fire hose of content so let's do a rapid rundown of what to expect we talked about operate optimizing data and the organization we talked about Cloud optimization there'll be a lot of talk on the show floor about best practices and customer sharing data solipsky is leading AWS into the next phase of growth and that means moving beyond I.T transformation into deeper business integration and organizational transformation not just digital transformation organizational transformation so he's leading a multi-vector strategy serving the traditional peeps who want fine-grained access to core services so we'll see continued Innovation compute storage AI Etc and simplification through integration and horizontal apps further up to stack Amazon connect is an example that's often cited now as we've reported many times databricks is moving from its stronghold realm of data science into business intelligence and analytics where snowflake is coming from its data analytics stronghold and moving into the world of data science AWS is going down a path of snowflake meet data bricks with an underlying cloud is and pass layer that puts these three companies on a very interesting trajectory and you can expect AWS to go right after the data sharing opportunity and in doing so it will have to address data governance they go hand in hand okay price performance that is a topic that will never go away and it's something that we haven't mentioned today silicon it's a it's an area we've covered extensively on breaking analysis from Nitro to graviton to the AWS acquisition of Annapurna its secret weapon new special specialized capabilities like inferential and trainium we'd expect something more at re invent maybe new graviton instances David floyer our colleague said he's expecting at some point a complete system on a chip SOC from AWS and maybe an arm-based server to eventually include high-speed cxl connections to devices and memories all to address next-gen applications data intensive applications with low power requirements and lower cost overall now of course every year Swami gives his usual update on machine learning and AI building on Amazon's years of sagemaker innovation perhaps a focus on conversational AI or a better support for vision and maybe better integration across Amazon's portfolio of you know large language models uh neural networks generative AI really infusing AI everywhere of course security always high on the list that reinvent and and Amazon even has reinforce a conference dedicated to it uh to security now here we'd like to see more on supply chain security and perhaps how AWS can help there as well as tooling to make the cio's life easier but the key so far is AWS is much more partner friendly in the security space than say for instance Microsoft traditionally so firms like OCTA and crowdstrike in Palo Alto have plenty of room to play in the AWS ecosystem we'd expect of course to hear something about ESG it's an important topic and hopefully how not only AWS is helping the environment that's important but also how they help customers save money and drive inclusion and diversity again very important topics and finally come back to it reinvent is an ecosystem event it's the Super Bowl of tech events and the ecosystem will be out in full force every tech company on the planet will have a presence and the cube will be featuring many of the partners from the serial floor as well as AWS execs and of course our own independent analysis so you'll definitely want to tune into thecube.net and check out our re invent coverage we start Monday evening and then we go wall to wall through Thursday hopefully my voice will come back we have three sets at the show and our entire team will be there so please reach out or stop by and say hello all right we're going to leave it there for today many thanks to Stu miniman and David floyer for the input to today's episode of course John Furrier for extracting the signal from the noise and a sit down with Adam solipski thanks to Alex Meyerson who was on production and manages the podcast Ken schiffman as well Kristen Martin and Cheryl Knight helped get the word out on social and of course in our newsletters Rob hoef is our editor-in-chief over at siliconangle does some great editing thank thanks to all of you remember all these episodes are available as podcasts wherever you listen you can pop in the headphones go for a walk just search breaking analysis podcast I published each week on wikibon.com at siliconangle.com or you can email me at david.valante at siliconangle.com or DM me at di vallante or please comment on our LinkedIn posts and do check out etr.ai for the best survey data in the Enterprise Tech business this is Dave vellante for the cube insights powered by ETR thanks for watching we'll see it reinvent or we'll see you next time on breaking analysis [Music]

Published Date : Nov 26 2022

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Stephen Chin, JFrog | KubeCon + CloudNativeCon NA 2022


 

>>Good afternoon, brilliant humans, and welcome back to the Cube. We're live in Detroit, Michigan at Cub Con, and I'm joined by John Furrier. John three exciting days buzzing. How you doing? >>That's great. I mean, we're coming down to the third day. We're keeping the energy going, but this segment's gonna be awesome. The CD foundation's doing amazing work. Developers are gonna be running businesses and workflows are changing. Productivity's the top conversation, and you're gonna start to see a coalescing of the communities who are continuous delivery, and it's gonna be awesome. >>And, and our next guess is an outstanding person to talk about this. We are joined by Stephen Chin, the chair of the CD Foundation. Steven, thanks so much for being here. >>No, no, my pleasure. I mean, this has been an amazing week quote that CubeCon with all of the announcements, all of the people who came out here to Detroit and, you know, fantastic. Like just walking around, you bump into all the right people here. Plus we held a CD summit zero day events, and had a lot of really exciting announcements this week. >>Gotta love the shirt. I gotta say, it's one of my favorites. Love the logos. Love the love the branding. That project got traction. What's the news in the CD foundation? I tried to sneak in the back. I got a little laid into your co-located event. It was packed. Everyone's engaged. It was really looked, look really cool. Give us the update. >>What's the news? Yeah, I know. So we, we had a really, really powerful event. All the key practitioners, the open source leads and folks were there. And one of, one of the things which I think we've done a really good job in the past six months with the CD foundation is getting back to the roots and focusing on technical innovation, right? This is what drives foundations, having strong projects, having people who are building innovation, and also bringing in a new innovation. So one of the projects which we added to the CD foundation this week is called Persia. So it's a, it's a decentralized package repository for getting open source libraries. And it solves a lot of the problems which you get when you have centralized infrastructure. You don't have the right security certificates, you don't have the right verification libraries. And these, these are all things which large companies provision and build out inside of their infrastructure. But the open source communities don't have the benefit of the same sort of really, really strong architecture. A lot of, a lot of the systems we depend upon. It's >>A good point, yeah. >>Yeah. I mean, if you think about the systems that developers depend upon, we depend upon, you know, npm, ruby Gems, Mayn Central, and these systems been around for a while. Like they serve the community well, right? They're, they're well supported by the companies and it's, it's, it's really a great contribution that they give us. But every time there's an outage or there's a security issue, guess, guess how many security issues that our, our research team found at npm? Just ballpark. >>74. >>So there're >>It's gotta be thousands. I mean, it's gotta be a lot of tons >>Of Yeah, >>They, they're currently up to 60,000 >>Whoa. >>Vulnerable, malicious packages in NPM and >>Oh my gosh. So that's a super, that's a jar number even. I know it was gonna be huge, but Holy mo. >>Yeah. So that's a software supply chain in actually right there. So that's, that's open source. Everything's out there. What's, how do, how does, how do you guys fix that? >>Yeah, so per peria kind of shifts the whole model. So when, when you think about a system that can be sustained, it has to be something which, which is not just one company. It has to be a, a, a set of companies, be vendor neutral and be decentralized. So that's why we donated it to the Continuous Delivery Foundation. So that can be that governance body, which, which makes sure it's not a single company, it is to use modern technologies. So you, you, you just need something which is immutable, so it can't be changed. So you can rely on it. It has to have a strong transaction ledger so you can see all of the history of it. You can build up your software, build materials off of it, and it, it has to have a strong peer-to-peer architecture, so it can be sustained long term. >>Steven, you mentioned something I want to just get back to. You mentioned outages and disruption. I, you didn't, you didn't say just the outages, but this whole disruption angle is interesting if something happens. Talk about the impact of the developer. They stalled, inefficiencies create basically disruption. >>No, I mean, if, if, so, so if you think about most DevOps teams in big companies, they support hundreds or thousands of teams and an hour of outage. All those developers, they, they can't program, they can't work. And that's, that's a huge loss of productivity for the company. Now, if you, if you take that up a level when MPM goes down for an hour, how many millions of man hours are wasted by not being able to get your builds working by not being able to get your codes to compile. Like it's, it's >>Like, yeah, I mean, it's almost hard to fathom. I mean, everyone's, It's stopped. Exactly. It's literally like having the plug pulled >>Exactly on whenever you're working on, That's, that's the fundamental problem we're trying to solve. Is it, it needs to be on a, like a well supported, well architected peer to peer network with some strong backing from big companies. So the company is working on Persia, include J Frog, which who I work for, Docker, Oracle. We have Deploy hub, Huawei, a whole bunch of other folks who are also helping out. And when you look at all of those folks, they all have different interests, but it's designed in a way where no single party has control over the network. So really it's, it's a system system. You, you're not relying upon one company or one logo. You're relying upon a well-architected open source implementation that everyone can rely >>On. That's shared software, but it's kind of a fault tolerant feature too. It's like, okay, if something happens here, you have a distributed piece of it, decentralized, you're not gonna go down. You can remediate. All right, so where's this go next? I mean, cuz we've been talking about the role of developer. This needs to be a modern, I won't say modern upgrade, but like a modern workflow or value chain. What's your vision? How do you see that? Cuz you're the center of the CD foundation coming together. People are gonna be coalescing multiple groups. Yeah. >>What's the, No, I think this is a good point. So there, there's a, a lot of different continuous delivery, continuous integration technologies. We're actually, from a Linux Foundation standpoint, we're coalescing all the continued delivery events into one big conference >>Next. You just made an announcement about this earlier this week. Tell us about CD events. What's going on, what's in, what's in the cooker? >>Yeah, and I think one of the big announcements we had was the 0.1 release of CD events. And CD events allows you to take all these systems and connect them in an event scalable, event oriented architecture. The first integration is between Tecton and Capin. So now you can get CD events flowing cleanly between your, your continuous delivery and your observability. And this extends through your entire DevOps pipeline. We all, we all need a standards based framework Yep. For how we get all the disparate continuous integration, continuous delivery, observability systems to, to work together. That's also high performance. It scales with our needs and it, it kind of gives you a future architecture to build on top of. So a lot of the companies I was talking with at the CD summit Yeah. They were very excited about not only using this with the projects we announced, but using this internally as an architecture to build their own DevOps pipelines on. >>I bet that feels good to hear. >>Yeah, absolutely. Yeah. >>Yeah. You mentioned Teton, they just graduated. I saw how many projects have graduated? >>So we have two graduated projects right now. We have Jenkins, which is the first graduated project. Now Tecton is also graduated. And I think this shows that for Tecton it was, it was time, the very mature project, great support, getting a lot of users and having them join the set of graduated projects. And the continuous delivery foundation is a really strong portfolio. And we have a bunch of other projects which also are on their way towards graduation. >>Feels like a moment of social proof I bet. >>For you all. Yeah, yeah. Yeah. No, it's really good. Yeah. >>How long has the CD Foundation been around? >>The CD foundation has been around for, i, I won't wanna say the exact number of years, a few years now. >>Okay. >>But I, I think that it, it was formed because what we wanted is we wanted a foundation which was purpose built. So CNCF is a great foundation. It has a very large umbrella of projects and it takes kind of that big umbrella approach where a lot of different efforts are joining it, a lot of things are happening and you can get good traction, but it produces its own bottlenecks in process. Having a foundation which is just about continuous delivery caters to more of a DevOps, professional DevOps audience. I think this, this gives a good platform for best practices. We're working on a new CDF best practices Yeah. Guide. We're working when use cases with all the member companies. And it, it gives that thought leadership platform for continuous delivery, which you need to be an expert in that area >>And the best practices too. And to identify the issues. Because at the end of the day, with the big thing that's coming out of this is velocity and more developers coming on board. I mean, this is the big thing. More people doing more. Yeah. Well yeah, I mean you take this open source continuous thunder away, you have more developers coming in, they be more productive and then people are gonna even either on the DevOps side or on the straight AP upside. And this is gonna be a huge issue. And the other thing that comes out that I wanna get your thoughts on is the supply chain issue you talked about is hot verifications and certifications of code is such big issue. Can you share your thoughts on that? Because Yeah, this is become, I won't say a business model for some companies, but it's also becoming critical for security that codes verified. >>Yeah. Okay. So I, I think one of, one of the things which we're specifically doing with the Peria project, which is unique, is rather than distributing, for example, libraries that you developed on your laptop and compiled there, or maybe they were built on, you know, a runner somewhere like Travis CI or GitHub actions, all the libraries being distributed on Persia are built by the authorized nodes in the network. And then they're, they're verified across all of the authorized nodes. So you nice, you have a, a gar, the basic guarantee we're giving you is when you download something from the Peria network, you'll get exactly the same binary as if you built it yourself from source. >>So there's a lot of trust >>And, and transparency. Yeah, exactly. And if you remember back to like kind of the seminal project, which kicked off this whole supply chain security like, like whirlwind it was SolarWinds. Yeah. Yeah. And the exact problem they hit was the build ran, it produced a result, they modified the code of the bill of the resulting binary and then they signed it. So if you built with the same source and then you went through that same process a second time, you would've gotten a different result, which was a malicious pre right. Yeah. And it's very hard to risk take, to take a binary file Yep. And determine if there's malicious code in it. Cuz it's not like source code. You can't inspect it, you can't do a code audit. It's totally different. So I think we're solving a key part of this with Persia, where you're freeing open source projects from the possibility of having their binaries, their packages, their end reduces, tampered with. And also upstream from this, you do want to have verification of prs, people doing code reviews, making sure that they're looking at the source code. And I think there's a lot of good efforts going on in the open source security foundation. So I'm also on the governing board of Open ssf >>To Do you sleep? You have three jobs you've said on camera? No, I can't even imagine. Yeah. Didn't >>You just spin that out from this open source security? Is that the new one they >>Spun out? Yeah, So the Open Source Security foundation is one of the new Linux Foundation projects. They, they have been around for a couple years, but they did a big reboot last year around this time. And I think what they really did a good job of now is bringing all the industry players to the table, having dialogue with government agencies, figuring out like, what do we need to do to support open source projects? Is it more investment in memory, safe languages? Do we need to have more investment in, in code audits or like security reviews of opensource projects. Lot of things. And all of those things require money investments. And that's what all the companies, including Jay Frogger doing to advance open source supply chain security. I >>Mean, it's, it's really kind of interesting to watch some different demographics of the developers and the vendors and the customers. On one hand, if you're a hardware person company, you have, you talk zero trust your software, your top trust, so your trusted code, and you got zero trust. It's interesting, depending on where you're coming from, they're all trying to achieve the same thing. It means zero trust. Makes sense. But then also I got code, I I want trust. Trust and verified. So security is in everything now. So code. So how do you see that traversing over? Is it just semantics or what's your view on that? >>The, the right way of looking at security is from the standpoint of the hacker, because they're always looking for >>Well said, very well said, New >>Loop, hope, new loopholes, new exploits. And they're, they're very, very smart people. And I think when you, when you look some >>Of the smartest >>Yeah, yeah, yeah. I, I, I work with, well former hackers now, security researchers, >>They converted, they're >>Recruited. But when you look at them, there's like two main classes of like, like types of exploits. So some, some attacker groups. What they're looking for is they're looking for pulse zero days, CVEs, like existing vulnerabilities that they can exploit to break into systems. But there's an increasing number of attackers who are now on the opposite end of the spectrum. And what they're doing is they're creating their own exploits. So, oh, they're for example, putting malicious code into open source projects. Little >>Trojan horse status. Yeah. >>They're they're getting their little Trojan horses in. Yeah. Or they're finding supply chain attacks by maybe uploading a malicious library to NPM or to pii. And by creating these attacks, especially ones that start at the top of the supply chain, you have such a large reach. >>I was just gonna say, it could be a whole, almost gives me chills as we're talking about it, the systemic, So this is this >>Gnarly nation state attackers, like people who wanted serious >>Damages. Engineered hack just said they're high, highly funded. Highly skilled. Exactly. Highly agile, highly focused. >>Yes. >>Teams, team. Not in the teams. >>Yeah. And so, so one, one example of this, which actually netted quite a lot of money for the, for the hacker who exposed it was, you guys probably heard about this, but it was a, an attack where they uploaded a malicious library to npm with the same exact namespace as a corporate library and clever, >>Creepy. >>It's called a dependency injection attack. And what happens is if you, if you don't have the right sort of security package management guidelines inside your company, and it's just looking for the latest version of merging multiple repositories as like a, like a single view. A lot of companies were accidentally picking up the latest version, which was out in npm uploaded by Alex Spearson was the one who did the, the attack. And he simultaneously reported bug bounties on like a dozen different companies and netted 130 k. Wow. So like these sort of attacks that they're real Yep. They're exploitable. And the, the hackers >>Complex >>Are finding these sort of attacks now in our supply chain are the ones who really are the most dangerous. That's the biggest threat to us. >>Yeah. And we have stacker ones out there. You got a bunch of other services, the white hat hackers get the bounties. That's really important. All right. What's next? What's your vision of this show as we end Coan? What's the most important story coming outta Coan in your opinion? And what are you guys doing next? >>Well, I, I actually think this is, this is probably not what most hooks would say is the most exciting story to con, but I find this personally the best is >>I can't wait for this now. >>So, on, on Sunday, the CNCF ran the first kids' day. >>Oh. >>And so they had a, a free kids workshop for, you know, underprivileged kids for >>About, That's >>Detroit area. It was, it was taught by some of the folks from the CNCF community. So Arro, Eric hen my, my older daughter, Cassandra's also an instructor. So she also was teaching a raspberry pie workshop. >>Amazing. And she's >>Here and Yeah, Yeah. She's also here at the show. And when you think about it, you know, there's always, there's, there's, you know, hundreds of announcements this week, A lot of exciting technologies, some of which we've talked about. Yeah. But it's, it's really what matters is the community. >>It this is a community first event >>And the people, and like, if we're giving back to the community and helping Detroit's kids to get better at technology, to get educated, I think that it's a worthwhile for all of us to be here. >>What a beautiful way to close it. That is such, I'm so glad you brought that up and brought that to our attention. I wasn't aware of that. Did you know that was >>Happening, John? No, I know about that. Yeah. No, that was, And that's next generation too. And what we need, we need to get down into the elementary schools. We gotta get to the kids. They're all doing robotics club anyway in high school. Computer science is now, now a >>Sport, in my opinion. Well, I think that if you're in a privileged community, though, I don't think that every school's doing robotics. And >>That's why Well, Cal Poly, Cal Poly and the universities are stepping up and I think CNCF leadership is amazing here. And we need more of it. I mean, I'm, I'm bullish on this. I love it. And I think that's a really great story. No, >>I, I am. Absolutely. And, and it just goes to show how committed CNF is to community, Putting community first and Detroit. There has been such a celebration of Detroit this whole week. Stephen, thank you so much for joining us on the show. Best Wishes with the CD Foundation. John, thanks for the banter as always. And thank you for tuning in to us here live on the cube in Detroit, Michigan. I'm Savannah Peterson and we are having the best day. I hope you are too.

Published Date : Oct 28 2022

SUMMARY :

How you doing? We're keeping the energy going, but this segment's gonna be awesome. the chair of the CD Foundation. of the announcements, all of the people who came out here to Detroit and, you know, What's the news in the CD foundation? You don't have the right security certificates, you don't have the right verification libraries. you know, npm, ruby Gems, Mayn Central, I mean, it's gotta be a lot of tons So that's a super, that's a jar number even. What's, how do, how does, how do you guys fix that? It has to have a strong transaction ledger so you can see all of the history of it. Talk about the impact of the developer. No, I mean, if, if, so, so if you think about most DevOps teams It's literally like having the plug pulled And when you look at all of those folks, they all have different interests, you have a distributed piece of it, decentralized, you're not gonna go down. What's the, No, I think this is a good point. What's going on, what's in, what's in the cooker? And CD events allows you to take all these systems and connect them Yeah. I saw how many projects have graduated? And the continuous delivery foundation is a really strong portfolio. For you all. The CD foundation has been around for, i, I won't wanna say the exact number of years, it gives that thought leadership platform for continuous delivery, which you need to be an expert in And the other thing that comes out that I wanna get your thoughts on is So you nice, you have a, a gar, the basic guarantee And the exact problem they hit was the build ran, To Do you sleep? And I think what they really did a good job of now is bringing all the industry players to So how do you see that traversing over? And I think when you, when you look some Yeah, yeah, yeah. But when you look at them, there's like two main classes of like, like types Yeah. the supply chain, you have such a large reach. Engineered hack just said they're high, highly funded. Not in the teams. the same exact namespace as a corporate library the latest version, which was out in npm uploaded by Alex Spearson That's the biggest threat to us. And what are you guys doing next? the CNCF community. And she's And when you think about it, And the people, and like, if we're giving back to the community and helping Detroit's kids to get better That is such, I'm so glad you brought that up and brought that to our attention. into the elementary schools. And And I think that's a really great story. And thank you for tuning in to us here live

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Chris Grusz, AWS | AWS Marketplace Seller Conference 2022


 

>>Hello. And welcome back to the cubes live coverage here in Seattle for the cubes coverage of AWS marketplace seller conference. Now part of really big move and news, Amazon partner network combines with AWS marketplace to form one organization, the Amazon partner organization, APO where the efficiencies, the next iteration, as they say in Amazon language, where they make things better, simpler, faster, and, and for customers is happening. We're here with Chris Cruz, who's the general manager, worldwide leader of ISV alliances and marketplace, which includes all the channel partners and the buyer and seller relationships all now under one partner organization, bringing together years of work. Yes. If you work with AWS and are a partner and, or sell with them, all kind of coming together, kind of in a new way for the next generation, Chris, congratulations on the new role and the reor. >>Thank you. Yeah, it's very exciting. We're we think it invent, simplifies the process on how we work with our partners and we're really optimistic so far. The feedback's been great. And I think it's just gonna get even better as we kind of work out the final details. >>This is huge news because one, we've been very close to the partner that we've been working with and we talking to, we cover them. We cover the news, the startups from startups, channel partners, big ISVs, big and small from the dorm room to the board room. You guys have great relationships. So check marketplace, the future of procurement, how software will be bought, implemented and deployed is also changed. So you've got the confluence of two worlds coming together, growth in the ecosystem. Yep. NextGen cloud on the horizon for AWS and the customers as digital transformation goes from lift and shift to refactoring businesses. Yep. This is really a seminal moment. Can you share what you talked about on the keynote stage here, around why this is happening now? Yeah. What's the guiding principle. What's the north star where, why what's what's the big news. >>Yeah. And so, you know, a lot of reasons on why we kind of, we pulled the two teams together, but you know, a lot of it kind gets centered around co-sell. And so if you take a look at marketplace where we started off, where it was really a machine image business, and it was a great self-service model and we were working with ISVs that wanted to have this new delivery mechanism on how to bring in at the time was Amazon machine images and you fast forward, we started adding more product types like SAS and containers. And the experience that we saw was that customers would use marketplace for kind of up to a certain limit on a self-service perspective. But then invariably, they wanted by a quantity discount, they wanted to get an enterprise discount and we couldn't do that through marketplace. And so they would exit us and go do a direct deal with a, an ISV. >>And, and so to remedy that we launched private offers, you know, four years ago. And private offers now allowed ISVs to do these larger deals, but do 'em all through marketplace. And so they could start off doing self-service business. And then as a customer graduated up to buying for a full department or an organization, they can now use private offers to execute that larger agreement. And it, we started to do more and more private offers, really kind of coincided with a lot of the initiatives that were going on within Amazon partner network at the time around co-sell. And, and so we started to launch programs like ISV accelerate that really kind of focused on our co-sell relationship with ISVs. And what we found was that marketplace private offers became this awesome way to automate how we co-sell with ISV. And so we kinda had these two organizations that were parallel. We said, you know what, this is gonna be better together. If we put together, it's gonna invent simplify and we can use marketplace private offers as part of that co-sell experience and really feed that automation layer for all of our ISVs as they interacted with native >>Discussions. Well, I gotta give you props, you and Mona work on stage. You guys did a great job and it reminds me of the humble nature of AWS and Amazon. I used to talk to Andy jazzy about this all the time. That reminds me of 2013 here right now, because you're in that mode where Amazon reinvent was in 2013. Yeah. Where you knew it was breaking out. Yeah. Everyone's it was kind of small, but we haven't made it yet. Yeah. But you guys are doing billions of vows in transactions. Yeah. But this event is really, I think the beginning of what we're seeing as the change over from securing and deploying applications in the cloud, because there's a lot of nuanced things I want to get your reaction on one. I heard making your part product as an ISV, more native to AWS's stack. That was one major call out. I heard the other one was, Hey, if you're a channel partner, you can play too. And by the way, there's more choice. There's a lot going on here. That's about to kind of explode in a good way for customers. Yeah. Buyers get more access to assemble their solutions. Yeah. And you got all kinds of like business logic, compensation, integration, and scale. Yeah. This is like unprecedented. >>Yeah. It's, it's exciting to see what's going on. I mean, I think we kind of saw the tipping point probably about two years ago, which, you know, prior to that, you know, we would be working with ISVs and customers and it was really much more of an evangelism role where we were just getting people to try it. Just, just list a product. We think this is gonna be a good idea. And if you're a buyer, it's like just try out a private offer, try out a self, you know, service subscription. And, and what's happened now is there's no longer a lot of that convincing that needs to happen. It's really become accepted. And so a lot of the conversations I have now with ISVs, it's not about, should I do marketplace it's how do I do it better? And how do I really leverage marketplace as part of my co-sell initiatives as, as part of my go to market strategy. >>And so you've, you've really kind of passed this tipping point where marketplaces are now becoming very accepted ways to buy third party software. And so that's really exciting. And, and we see that we, you know, we can really enhance that experience, you know, and what we saw on the machine image side is we had this awesome integrated experience where you would buy it. It was tied right into the EC two control plane. And you could go from buying to deploying in one single motion. SAS is a little bit different, you know, we can do all the buying in a very simple motion, but then deploying it. There's a whole bunch of other stuff that our customers have to do. And so we see all kinds of ways that we can simplify that. You know, recently we launched the ability to put third party solutions outta marketplace, into control tower, which is how we deploy all of our landing zones for AWS. And now it's like, instead of having to go wire that up as you're adding new AWS environments, why not just use that third party solution that you've already integrated to you and have it there as you're span those landing zones through >>Control towers, again, back to humble nature, you guys have dominated the infrastructure as a service layer. You kind of mentioned it. You didn't really kind of highlight it other than saying you're doing pretty good. Yeah. On the IAS or the technology partners as you call or infrastructure as you guys call it. Okay. I can see how the, the, the pan, the control panel is great for those customers. But outside that, when you get into like CRM, you mentioned E R P these business apps, these horizontal and verticals have data they're gonna have SageMaker, they're gonna have edge. They might have, you know, other services that are coming online from Amazon. How do I, as an ISV, get my stuff in there. Yeah. And how do I succeed? And what are you doing to make that better? Cause I know it's kind of new, but not new. Yeah, >>No, it's not. I mean, that's one of the things that we've really invested on is how do we make it really easy to list marketplace? And, you know, again, when we first start started, it was a big, huge spreadsheet that you had to fill out. It was very cumbersome and we've really automated all those aspects. So now we've exposed an API as an example. So you can go straight out of your own build process and you might have your own C I CD pipeline. And then you have a build step at the end. And now you can have that execute marketplace update from your build script, right across that API all the way over to AWS marketplace. So it's taking that effectively, a C CD pipeline from an ISV and extending it all the way to AWS and then eventually to a customer, because now it's just an automated supply chain for that software coming into their environment. And we see that being super powerful. There's nowhere manual steps >>Along. Yeah. I wanna dig into that because you made a comment and I want you to clarify it here in the cube. Some have said, even us on the cube. Oh, marketplace. Just the website's a catalog. Yeah. Feels old school. Yeah. Feels like 1995 database. I'm kind of just, you know, saying no offense sake. And now you're saying, you're now looking at this and, and implementing more of a API based. Why is that relevant? I'm I know the answer. You already set up with APIs, but explain the transition from the mindset of it's a website. Yeah. Buy stuff on a catalog to full blown API layer. Yeah. Services. >>Absolutely. Well, when you look at all AWS services, you know, our customers will interface, you know, they'll interface them through a console initially, but when they're using them in production, they're, it's all about APIs and marketplace, as you mentioned, did start off as a website. And so we've kind of taken the opposite approach. We've got this great website experience, which is great for demand gen and, you know, highlighting those listings. But what we want to do is really have this API service layer that you're interfacing with so that an ISV effectively is not even in our marketplace. They interfacing over APIs to do a variety of their high, you know, value functions, whether it's listing soy, private offers. We don't have that all available through APIs and the same thing on the buyer side. So it's integrating directly into their AWS environment and then they can view all their third party spend within things like our cost management suites. They can look at things like cost Explorer, see third party software, right next to first party software, and have that all integrated this nice as seamless >>For the customer. That's a nice cloud native kind of native experience. I think that's a huge advantage. I'm gonna track that closer. We're we're gonna follow that. I think that's gonna be the killer killer feature. All right. Now let's get to the killer feature and the business logic. Okay. Yeah. All partners all wanna know what's in it for me. Yeah. How do I make more cash? Yeah. How do I compensate my sales people? Yeah. What do you guys don't compete with me? Give me leads. Yeah. Can I get MDF market development funds? Yeah. So take me through the, how you're thinking about supporting the partners that are leaning in that, you know, the parachute will open when they jump outta the plane. Yeah. It's gonna be, they're gonna land safely with you. Yeah. MDF marketing to leads. What are you doing to support the partners to help them serve their >>Customers? It's interesting. Market marketplace has become much more of an accepted way to buy, you know, our customers are, are really defaulting to that as the way to go get that third party software. So we've had some industry analysts do some studies and in what they found, they interviewed a whole cohort of ISVs across various categories within marketplace, whether it was security or network or even line of business software. And what they've found is that on average, our ISVs will see a 24% increased close rate by using marketplace. Right. So when I go talk to a CRO and say, do you want to close, you know, more deals? Yes. Right. And we've got data to show that we're also finding that customers on average, when an ISV sales marketplace, they're seeing an 80% uplift in the actual deal size. And so if your ASP is a hundred K 180 K has a heck of a lot better, right? >>So we're seeing increased deal sizes by going through marketplace. And then the third thing that we've seen, that's a value prop for ISVs is speed of closure. And so on average, what we're finding is that our ISVs are closing deals 40% faster by using marketplace. So if you've got a 10 month sales cycle, shaving four months off of a sales cycle means you're bringing deals in, in an earlier calendar year, earlier quarter. And for ISVs getting that cash flow early is very important. So those are great metrics that we're seeing. And, and, you know, we think that they're only >>Gonna improve and from startups who also want, they don't have a lot of cash ISVs that are rich and doing well. Yeah. They have good, good, good, good, good to market funding. Yeah. You got the range of partners and you know, the next startup could be the next Figma could be in that batch startups. Exactly. Yeah. You don't know the game is changing. Yeah. The next brand could be one of those batch of startups. Yeah. What's the message to the startup community. Yeah. >>I mean, marketplace in a lot of ways becomes a level in effect, right. Because, you know, if, if you look at pre marketplace, if you were a startup, you were having to go generate sales, have a sales force, go compete, you know, kind of hand to hand with these largest ISVs marketplace is really kind of leveling that because now you can both list in marketplace. You have the same advantage of putting that directly in the AWS bill, taking advantage of all the management go features that we offer all the automation that we bring to the table. And so >>A lot of us joint selling >>And joint selling, right? When it goes through marketplace, you know, it's gonna feed into a number of our APN programs like ISV accelerate, our sales teams are gonna get recognized for those deals. And so, you know, it brings nice co-sell behavior to how we work with our, our field sales teams together. It brings nice automation that, you know, pre marketplaces, they would have to go build all that. And that was a heavy lift that really now becomes just kind of table stakes for any kind of ISV selling to an, any of >>Customer. Well, you know, I'm a big fan of the marketplace. I've always have been, even from the early days, I saw this as a procurement game changer. It makes total sense. It's so obvious. Yeah. Not obvious to everyone, but there's a lot of moving parts behind the scenes behind the curtain. So to speak that you're handling. Yeah. What's your message to the audience out there, both the buyers and the sellers. Yeah. About what your mission is, what you're you wake up every day thinking about. Yeah. And what's your promise to them and what you're gonna work on. Cause it's not easy. You're building a, an operating model. That's not a website. It's a full on cloud service. Yeah. What's your promise. And what's >>Your goals. No. And like, you know, ultimately we're trying to do from an Aus market perspective is, is provide that selection experience to the ABUS customer, right? There's the infamous flywheel that Jeff put together that had the concepts of why Amazon is successful. And one are the concepts he points to is the concept of selection. And, and what we mean by that is if you come to Amazon it's is effectively that everything stored. And when you come across, AWS marketplace becomes that selection experience. And so that's what we're trying to do is provide whatever our AWS customers wanna buy, whatever form factor, whatever software type, whatever data type it's gonna be available in AWS marketplace for consumption. And that ultimately helps our customers because now they can get whatever technologies that they need to use alongside Avis. >>And I want, wanna give you props too. You answered the hard question on stage. I've asked Andy EY this on the cube when he was the CEO, Adam Celski last year, I asked him the same question and the answer has been consistent. We have some solutions that people want a AWS end to end, but your ecosystem, you want people to compete yes. And build a product and mostly point to things like snowflake, new Relic. Yeah. Other people that compete with Amazon services. Yeah. You guys want that. You encourage that. Yeah. You're ratifying that same statement. >>Absolutely. Right. Again, it feeds into that selection experience. Right. If a customer wants something, we wanna make sure it's gonna be a great experience. Right. And so a lot of these ISVs are building on top of AWS. We wanna make sure that they're successful. And, you know, while we have a number of our first party services, we have a variety of third party technologies that run very well in a AWS. And ultimately the customer's gonna make their decision. We're customer obsessed. And if they want to go with a third party product, we're absolutely gonna support them in every way shape we can and make sure that's a successful experience for our customers. >>I, I know you referenced two studies check out the website's got buyer and seller surveys on there for Boer. Yeah. I don't want to get into that. I want to just end on one. Yeah. Kind of final note, you got a lot of successful buyers and a lot of successful sellers. The word billions, yes. With an S was and the slide. Can you say the number, how much, how many billions are sold yeah. Through the marketplace. Yeah. And the buyer experience future what's those two things. >>Yeah. So we went on record at reinvent last year, so it's approaching it birthday, but it was the first year that we've in our 10 year history announced how much was actually being sold to the marketplace. And, you know, we are now selling billions of dollars to our marketplace and that's with an S so you can assume, at least it's two, but it's, it's a, it's a large number and it's going >>Very quickly. Yeah. Can't disclose, you know, >>But it's a, it's been a very healthy part of our business. And you know, we look at this, the experience that we >>Saw, there's a lot of headroom. I mean, oh yeah, you have infrastructure nailed down. That's long, you get better, but you have basically growth up upside with these categor other categories. What's the hot categories. You >>Know, we, we started off with infrastructure related products and we've kind of hit critical mass there. Right? We've, there's very few ISVs left that are in that infrastructure related space that are not in our marketplace. And what's happened now is our customers are saying, well, I've been buying infrastructure products for years. I'm gonna buy everything. I wanna buy my line of business software. I wanna buy my vertical solutions. I wanna buy my data and I wanna buy all my services alongside of that. And so there's tons of upside. We're seeing all of these either horizontal business applications coming to our marketplace or vertical specific solutions. Yeah. Which, you know, when we first designed our marketplace, we weren't sure if that would ever happen. We're starting to see that actually really accelerate because customers are now just defaulting to buying everything through their marketplace. >>Chris, thanks for coming on the queue. I know we went a little extra long. There wanted to get that clarification on the new role. Yeah. New organization. Great, great reorg. It makes a lot of sense. Next level NextGen. Thanks for coming on the cube. Okay. >>Thank you for the opportunity. >>All right here, covering the new big news here of AWS marketplace and the AWS partner network coming together under one coherent organization, serving fires and sellers, billions sold the future of how people are gonna be buying software, deploying it, managing it, operating it. It's all happening in the marketplace. This is the big trend. It's the cue here in Seattle with more coverage here at Davis marketplace sellers conference. After the short break.

Published Date : Sep 21 2022

SUMMARY :

If you work with AWS and are a partner and, or sell with them, And I think it's just gonna get even better Can you share what you talked about on the keynote stage here, And so if you take a look at marketplace where And, and so to remedy that we launched private offers, you know, four years ago. And you got all kinds of like business logic, compensation, integration, And so a lot of the conversations I have now with ISVs, it's not about, should I do marketplace it's how do I do and we see that we, you know, we can really enhance that experience, you know, and what we saw on the machine image side is we And what are you doing to make that better? And then you have a build step at the end. I'm kind of just, you know, saying no offense sake. of their high, you know, value functions, whether it's listing soy, private offers. you know, the parachute will open when they jump outta the plane. Market marketplace has become much more of an accepted way to buy, you know, And, and, you know, we think that they're only of partners and you know, the next startup could be the next Figma could be in that batch startups. have a sales force, go compete, you know, kind of hand to hand with these largest ISVs When it goes through marketplace, you know, it's gonna feed into a number of our APN programs And what's your promise to them and what you're gonna work on. And one are the concepts he points to is the concept of selection. And I want, wanna give you props too. And, you know, while we have a number of our first party services, And the buyer experience future what's those two things. And, you know, we are now selling billions of dollars to our marketplace and that's with an S so you can assume, And you know, we look at this, the experience that we I mean, oh yeah, you have infrastructure nailed down. Which, you know, when we first designed our marketplace, we weren't sure if that would ever happen. I know we went a little extra long. It's the cue here in Seattle with more coverage here at Davis marketplace sellers conference.

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Lea Purcell, Foursquare | AWS Marketplace Seller Conference 2022


 

>>Welcome back everyone to the cubes coverage here in Seattle, Washington for AWS's marketplace seller conference. The big news here is that the Amazon partner network and marketplace coming together and reorganizing into one organization, the AIST partner organization, APO bringing together the best of the partnership and the marketplace to sell through. It's a sellers company. This is the second year, but technically with COVID, I call it a year and a half. This is the cube. I'm John for your host. Got a great guest, Leah for sale vice president of business development at four square. Leah, thanks for coming on the cube. Look great. Yeah. >>Hey, thanks. Thanks for having me here. >>So four square, everyone, and that has internet history knows you. You check in you'd become the mayor of a place right back in the day, all fun. It was a great app and I think it was competitor go sold the Facebook, but that was the beginning of location data. Now you got Uber apps, you got all apps, location, everywhere. Data is big here in the marketplace. They sell data, they got a data exchange, Chris head of marketplaces. Like we have all these things we're gonna bring 'em together, make it simpler. So you're on the data side. I'm assuming you're selling data and you're participating at the data exchange. What is Foursquare doing right now? Yeah, >>Exactly. So we are part of the data exchange. And you mentioned checking in. So we, we are really proud of our roots, the, the four square app, and that's kind of the basis still of our business. We have a hundred million data points, which are actually places of interest across the world 200 countries. And we are we're in the business of understanding whereplace are and how people move through those places over time. And >>What's the value proposition for that data. You're selling the data. >>We are selling the data and we're selling it. You can think about use cases. Like how can I improve the engagement with my app through location data? So for example, next door, as a customer of ours, everyone knows next door. When a new business comes online, they wanna make sure that business is a real business. So they use our places to ensure that the address of that business is accurate. >>So how did you, how do you guys get your data? Because if you don't have the first party app, you probably had critical mass of data. Yeah. But then do other people use your data and then re contribute back in kinda like, well, Stripe is for financial. You guys are plugging in yeah. To >>Apps. A great question. So we still do have our consumer apps. We're still proud of those. It's still a basis of our company really. Okay. So, but we take that data. So our first party data, we also, for all the web, we have some partners integrate our SDK. And so we're pulling in all that data from various sources and then scrubbing it and making sure we have the most unique. >>So you guys still have a business where the app's working. Yep. Okay. But also let's just say, I wanna have a cube app. Yeah. And I want to do a check in button. Yep. So rather than build checking in, could I OEM you could four square is that you >>Could, and we could help you understand where people are checking in. So we know someone's here at the Hilton and Bellevue, we know exactly where that place is. You building the Cub app. You could say, I'm gonna check in here and we are verified. We know that that's the >>Right place. So that's a good for developer if they're building an app. >>Absolutely. So we have an SDK that any developer can integrate. >>Great. Okay. So what's the relationship with the marketplace? Take us through how Foursquare works with AWS marketplace. >>Sure. So we are primarily integrated with ADX, which is sort of a piece of marketplace it's for data specifically, we have both of our main products, which are places that POI database and visits, which is how people move through those places over time. So we're able to say these are the top chains in the country. Here's how people move throughout those. And both those products are listed on ADX. >>So if I'm in Palo Alto and I go to Joe in the juice yeah. You know that I kind of hang in one spot or is it privacy there? I mean, how do you know like what goes on? Well, >>We know somebody does that. We don't >>Know that you do that. So >>We ensure, you know, we're very privacy centric and privacy focused. We're not gonna, we don't tell anybody at you >>Yourself it's pattern data. It is. >>Okay. So it's normalized data, right? Over time groups of people, >>How they, how are people using the data to improve processes, user experience? What are some of the use cases? >>So that example, nextdoor, that's really a use case that we see a lot and that's improving their application. So that nextdoor app to ensure that the ACC, the data's accurate and that as you, as a user, you know, that that business is real. Cuz it's verified by four wear. Another one is you can use our data to make business decisions around where you're gonna place your next loca. You know, your next QSR. So young brands is a customer of ours. Those are, those guys are pizza hut KFC. They work with us to figure out where they should put their next KFC. Yeah. >>I mean retail location, location, location. Yeah. >>Right. Yeah. People are still, even though e-commerce right. People still go into stores >>And still are. Yeah. There's, there's, there's probably lot, a lot of math involved in knowing demographics patterns. Volume. >>Yeah. Some of our key customers are really data scientists. Like the think about cus with businesses that have true data science companies. They're really looking at that. >>Yeah. I mean in, and out's on the exit for a reason. Right. They want in and out. Yeah. So they wanna put it inland. >>Right. And we can actually tell you where that customer from in and out where they go next. Right. So then, you know, oh, they go to this park or they go somewhere and we can help you place your next in and out based on that visitation. >>Yeah. And so it's real science involved. So take us through the customers. You said data scientists, >>Mostly data scientists is kind of a key customer data science at a large corporation, like a QSR that's >>Somebody. Okay. So how is the procurement process on the marketplace? What does the buyer get? >>So what we see the real value is, is because they're already a customer of Amazon. That procurement is really easy, right? All the fulfillment goes through Amazon, through ADX. And what you're buying is either at API. So you can, that API can make real time calls or you're buying a flat file, like an actual database of those hundred points of interest. >>And then they integrate into their tool set. Right. They can do it. So it's pretty data friendly in terms of format. >>You can kind of do whatever you want with it. We're gonna give you that as long as you're smart enough to figure out what to do. Do we have a >>Lot of, so what's your experience with AWS marketplace? I mean, obviously we, we see a lot of changes. They had a reorg partner network merging with marketplace. You've been more on the data exchange, Chris kind of called that out. It's yeah. It's kind of a new thing. And, and he was hinting at a lot of confusion, but simplifying things. Yeah. What's your take of the current AWS marketplace >>Religions? I actually think ADX because our experience has primarily been ADX. I think they've done a really good job. They've really focused on the data and they understand how CU, how, you know, people like us sell our data. It hasn't been super confusing. We've had a lot of support. I think that's what Amazon gives you. You have to put a lot of effort into it, but they're also, they also give you a lot of support. >>Yeah. And, and I think data exchange is pretty significant to the strategic. It is >>Mission. It is. We feel that. Yeah. You know, we feel like they really value us as a partner. >>What's the big thing you're seeing out there right now in data, because like you're seeing a lot more data exchanges going on. There's always been data exchange, but you're seeing a lot more exchanges between companies. So let's just take partners. You're seeing a lot more people handle front end of a, a supply chain and you got more data exchanges. What's the future of data exchanges. If you had to kind of, you know, guess given your history in, in the industry. Yeah. What's the next around the corner trend? >>I think. Well, I think there's a, has to be consolidation. I know everyone's building one, but there's probably too many. I know from our experience, we can't support all of them. We're not a huge company. We can't support Amazon and X and Y and Z. Like it's just too many. So we kind of put all of our eggs in a couple baskets. So I think there'll be consolidation. I think there has to be just some innovation on what data products are, you know, for us, we have these two, it's an API and a flat file. I think as exchanges think about, you know, expanding what are the other types of data products that can help us build? >>Yeah. I mean, one of the things that's, you know, we see, we cover a lot of on the cube is edge. You know, you got, yeah. Amazon putting out new products in regions, you got new wavelength out there, you got regions, you got city level connectivity, data coming from cars. So a lot more IOT data. How do you guys see that folding into your vision of data acquisition and data usage, leverage, reuse, durability. These >>Are, yeah. I mean, we're, we are keeping an eye on all of that. You know, I think we haven't quite figured out how we wanna allocate resources against it, but you know, it's definitely, it's a really interesting space to be in. Like, I don't think data's going anywhere and I think it's really just gonna grow and how people use it's >>Gonna expand. Okay. So if I'm a customer, I go to the marketplace, I wanna buy four square data. What's the pitch. >>We can help you improve your business decisions or your applications through location data. We know where places are and how people move through the world over time. So we can tell you we're, we're sure that this is the Hilton in Bellevue. We know that, that we know how many people are moving through here and that's really the pitch. >>And they use that for whatever their needs are, business improvement, user experience. Yeah. >>Those are really the primary. I mean, we also have some financial use cases. So hedge funds, maybe they're thinking about yeah. How they wanna invest their money. They're gonna look at visits over time to understand what people are doing. Right. The pandemic made that super important. >>Yeah. That's awesome. Well, this is great. Great success story. Congratulations. And thanks for sharing on the cube. Really appreciate you coming on. Thank you. My final question is more about kind of the future. I wanna get your thoughts because your season pro, when you have the confluence of physical and digital coming together. Yeah. You know, I was just talking with a friend about FedEx's earnings, comparing that to say, AWS has a fleet of delivery too. Right? Amazon, Amazon nots. So, but physical world only products location matters. But then what about the person when they're walking around the real world? What happens when they get to the metaverses or, you know, they get to digital, they tend an event. Yeah. How do you see that crossroad? Cuz you have foot in both camps. We do, you got the app and you got the physical world it's gonna come together. Is there thoughts around, you can take your course care hat off and put your industry hat on. Yeah. You wanna answer that? Not officially on behalf of Foursquare, but I'm just curious, this is a, this is the confluence of like the blending of physical and digital. >>Yeah. I know. Wow. I admittedly haven't thought a whole lot about that. I think it would be really weird if I could track myself over time and the metaverse I mean, I think, yeah, as you said, it's >>It's, by the way, I'm not Bo on the metaverse when it's blocked diagrams, when you have gaming platforms that are like the best visual experience possible, right? >>Yeah. I mean, I think it, I think we'll see, I don't, I don't know that I have a >>Prediction, well hybrid we've seeing a lot of hybrid events. Like this event is still intimate VIP, but next year I guarantee it's gonna be larger, much larger and it's gonna be physical and face to face, but, but digital right as well. Yeah. Not people experiencing the, both that first party, physical, digital hybrid. Yeah. And it's interesting something that we track a lot >>Of. Yeah, for sure. Yeah. I think we'll have a, well, I think we'll, there's something there for us. I think that those there's a play there as we watch kind >>Of things change. All right, Leah, thank you for coming on the Q appreciate so much it all right. With four Graham, John fur a year checking in with four square here on the cube here at the Amazon web services marketplace seller conference. Second year back from the pandemic in person, more coverage after this break.

Published Date : Sep 21 2022

SUMMARY :

and the marketplace to sell through. Thanks for having me here. So four square, everyone, and that has internet history knows you. So we are part of the data exchange. What's the value proposition for that data. I improve the engagement with my app through location data? So how did you, how do you guys get your data? So our first party data, we also, for all the web, So you guys still have a business where the app's working. Could, and we could help you understand where people are checking in. So that's a good for developer if they're building an app. So we have an SDK that any developer can integrate. Take us through how Foursquare works with AWS So we're able to say these are I mean, how do you know like what goes on? We know somebody does that. Know that you do that. we don't tell anybody at you It is. So that example, nextdoor, that's really a use case that we see a lot and that's improving I mean retail location, location, location. People still go into stores And still are. Like the think about cus with businesses that have true So they wanna put it inland. So then, you know, oh, they go to this park or they go somewhere and we can help you place your next in and out based on that visitation. So take us through the customers. What does the buyer get? So you can, that API can make real time calls or you're buying a flat file, So it's pretty data friendly in terms of You can kind of do whatever you want with it. You've been more on the data exchange, Chris kind of called that out. They've really focused on the data and they understand how CU, how, you know, people like us sell It is You know, we feel like they really value us as a partner. If you had to kind of, you know, guess given your history in, I think as exchanges think about, you know, expanding what are the other types of data products You know, you got, yeah. we wanna allocate resources against it, but you know, it's definitely, it's a really interesting space to be in. What's the pitch. So we can tell you we're, And they use that for whatever their needs are, business improvement, user I mean, we also have some financial use cases. We do, you got the app and you got the physical world it's mean, I think, yeah, as you said, it's that we track a lot I think that those there's a play there as All right, Leah, thank you for coming on the Q appreciate so much it all right.

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Muddu Sudhakkar, Aisera | VMare Explore 2022


 

(upbeat music) >> Good morning, everyone. Welcome back to "theCUBE." Lisa Martin here with John Furrier. This is day three of our wall-to-wall coverage of VMware Explore. John and I are pleased to welcome back one of our alumni, Muddu Sudhakar, the CEO of AISERA. Welcome to the program, Muddu. It's great to meet you. >> Thank you, Lisa. Thanks for having me. Thank you, John. >> Great to see you again. You're like an industry analyst coming on "theCUBE". You should be like a guest analyst, breaking down. I know you got your own company to run, and by the way, the recent funding you had, congratulations. >> Thank you. >> In a market that's not getting a lot of funding. You get an up around. Congratulations on that. >> Thank you. >> Business is good? >> Very good, thank you. Look, Goldman Sachs Investing, along with Zoom and Thoma Bravo, it was great for us. >> Great stuff. Well, I'm glad we could get you in. This day three, Lisa and I and Dave Vellante and Dave Nicholson have all been talking to everyone for two days here at VMware Explore, formerly VMworld, our 12th year covering their annual conference, as you know, and we've been telling the executives, but day three is more of, we're going to mix it up. We're going to bring people in and get their opinions about Supercloud, does VMware go post-Broadcom? Obviously, that's going to happen. Looks like nothing's going to stop that from happening. What's next? What's the impact? Who wins? Who loses? VMware certainly not acting like they're going to get gutted. They're all full throttle ahead. They're laying down some announcements, vSphere 8, you got vSAN 8, they got cloud-native, they're talking multi-cloud. VMware's not looking like they're flinching. What's going on, in your view, outside of the bubble that we're here in San Francisco, out in the real world, in the trenches. What are people talking about? What do you see? >> Lot to unpack. (all laugh) >> Start at wherever you want. >> Yes. You know, I was a VMware alumni too. >> Yes >> You sold the company to VMware. You know the inside. Okay, So then, even then- >> I worked with Paul and Pat and Raghu. It's great to be back at VMware now. I think there's a lot going on in VMware. VMware is here to stay. The brand will stay. The VMware customers will stay for years to come. I think Broadcom and VMware, I think it's a great industry consolidation, the way in which I see it. And it is going to help all the customers too, right? Broadcom, having such a large foot play into both CA, the software business, the hardware business. I think what will happen is that Broadcom will try to create a hybrid cloud of their own with VMware. So there'll be a fourth player in the cloud industry. And then back to John, your Supercloud. The Supercloud by definition, there'll be private clouds, public clouds, hybrid clouds. I think Broadcom with VMware will help your vision of the Supercloud and what your customers are asking. >> Yeah, one of the things I want to get your thoughts on, Lisa and I were talking yesterday with the executives, AJ Patel in particular, he's a middleware guy. >> Right. >> So what he did was Oracle. He did a lot of the fusion stuff at Oracle. He now runs Modern Apps. And you came in at the time, I think, when they were just getting that app vision going, and Paul Moritz actually had it early with his 2010 vision, but too early on the app side. But that ended up happening too. So the question is, is Broadcom going to be this middleware layer, and treat the cloud like hardware. And then, apps or apps. Companies are apps. In a digital transformation, technology is the company. >> Right >> So the company is the app. >> That's right, >> Is an application. So apps and hardware, middle, a middleware model emerging. Do you think they're going for that? Or am I just making this up in my head? >> No, I think to me, I see Broadcom as much more, they're like a peer company at the high level. So they're funded by- >> Like a private equity company. >> Private equity company. >> You mean from a dollar standpoint. >> From a dollar standpoint. So Broadcom is going to fund companies. They're going to buy companies. They bought CA, they bought all the other assets. So Broadcom will have always hardware. The middle level could be VMware, but they also have CA, right? They have a bunch of apps here. So I see the Broadcom is also using VMware to run applications. So the consolidation will be they'll create a Supercloud using VMware. They're going to own their own apps. I don't think Broadcom's story is stopped. Its journey to come. They're going to buy more acquisitions, more apps companies. I won't be surprised, in the future, they buy Zendesk. I won't be surprised, in the future, they buy other apps companies, SaaS companies and cloud enterprise companies. Right? So that's where the P is coming. So the broad conversion is, I need a base middleware, like you're saying. There's no other middleware on top of hardware better than VMware. >> So do you think that they'll keep the stuff that's coming out of the other? 'Cause we've been speculating on "theCUBE" this week. They have the core business, but there's all this stuff that's kind of coming out of the oven that's not EBITDA-oriented yet. Do you think they keep that or they let it go? >> I think that's a great question to hang their CEO of Broadcom. But to me, I think, knowing them, they're going to keep, and if you look at Symantec, they kept parts of Symantec, this whole parts of it. So I think all options are on the table for them, right? They'll do whatever it is. But I think it has to be the ones that high growth companies they may give it. It all goes back to is it a profitability to it or not? But his vision is very good. I want to own the middleware, right? He will own the middleware using VMware to your vision, create a Supercloud and own the apps. So I think you'll see Broadcom is the fourth vendor in the cloud race. You have Microsoft, AWS, Google, and Broadcom is actually going to compete with this four. >> So you think there'll be a hyper scale? They'll be in the top three or four. >> There'll be top four. >> Okay. >> Along with Oracle. So now, we are talking about the five vendors will be Amazon, Azure, Google, Oracle, and Broadcom. >> We had Amazon guy on, Steve Jones. I should have asked him that question. I just don't see that happening yet. They have to have the full hardware side. How do you see that coming in? 'Cause Amazon's innovating at the atom level and they're working on stuff that's physical, transit, physics stuff, like down to the root level. >> I think Broadcom figure, look, they own the chips out right, at the end of the day. They also have a lot of chips such to supply to both mobile and this. So if there's anybody who can figure out the hardware, it will be Broadcom. That is their core of area. They didn't have the core in the software and the middleware. VMware is going to give them the OS, the Kubernetes, the VMs. Once you have that layer, I think you can innovate both up and below, right? So I think, John, I think Broadcom VMware will be a force to reckon with and I think these guys are going to get into healthcare space though. So if you see the way they battle, you and me are talking Lisa, like Microsoft bought new ones, Oracle bought Cerner. So they all paid 30 billion each. So the next battle ground will be, they'll start in the healthcare industry. Somebody's going to go look at the healthcare apps like Epic, right? They're going to look at how we can do the hospitals. They're going to look at hospital healthcare professionals. That area will be disrupted a lot in the same. >> What other industries do you think, besides healthcare, are ripe for disruption with Broadcom VMware? >> I think endpoint management, like remember VMware bought AirWatch when I was there back then, right? That whole area is called digital experience management. So that endpoint mainly will be disrupted. So Broadcom with VMware will go again into endpoint. I'm talking endpoint could be the servers, desktops, VMware Max, right? Virtual Desktop VDI. So that whole management of mobile devices to desktop, that whole industry will be disrupted. A lot of players are there trying to do more consulting services. I think VMware is a great assets and tools. If I'm Broadcom, my chip sets are going into the endpoint. So that area will be disrupted a lot with Broadcom in VMware. >> Yeah, one of the things that VMware, people have been talking about, is that the CA acquisition that Broadcom did was the playbooks public. Everyone saw what they did. They killed sales and market and they killed all the execs, metaphorically speaking. They fired them. VMware's got a different vibe here. I'm feeling like it could go one way or the other. I think they should keep them, personally. But you don't know. If they're a PE company, they EBIDA driven, maybe it's just simply numbers. >> Right. >> If that's the case, then I'm worried. But VMware's got pride, they got mojo, and they've got expertise in software. Maybe a little bit different circumstance? What's take on this? Or do you think it's going to be black and white to the numbers? >> I think, knowing Hank's playbook, if he knows what he's going to do, right? His playbook will be consistent with Symantec. >> You think he already knows what he wants to do? >> I think so. I think at that level, both with Simulink and Broadcom, they already know the playbook. At this stage the games, people already know their game. It's like a chess move. They already know. They'll look at VMware and see which assets to keep, which one not to keep, which organization, but I think Hank is a master at this one. To me, I'm personally excited with the VMware Broadcom combination. It's a great thing for the industry. It's great for VMware and VMware customers and partners. >> Well, John, you and Dave had a chance to sit down with Raghu. What were some of the things that he unpacked about the Broadcom acquisition? >> He was on talking points. He was on message. He was saying the things that any CEO was going to make a lot of cash on this deal. And he's proud. I think it wasn't about the money for him. I sensed that he's certainly going to make a lot of cash on this deal as an executive, but he's a long time VMware employee and a well loved and revered person. He's done a lot of great work, technically set the agenda. So I think their mindset is we're going to just continue to do an amazing job as VMware as we are and then let Broadcom, let the chips fall where they may, and hopefully, if they do a good job, maybe they'll either refactor some of their base plans or they laid it all out in the field, so to speak. So that's my vibe. Now specifically, he made some comments, like, "Yeah, we're really proud." And he staying technical. He's still like, "This is really happening." So I think he's going to, essentially, to the very end, be like, "Cross cloud and hybrid cloud. This is our third generation." So there he's hanging onto the VMware third act that they're saying, and he hopes that it comes home. And I think he's going to just deal with it. He didn't seem flustered and he didn't seem overly confident. >> Okay. >> I guess that's my opinion. What do you think? >> Personally worked with Raghu, worked for Raghu, so I think of him as the greatest CEO for VMware ever could have, right? It's a journey. It was Paul Maritz, then Pat Gelsinger, now Raghu. I think he's in the right place, right time to lead VMware, and Raghu's doing a fantastic job. And personally, getting these two companies married, I think Raghu did the right partnership with Broadcom. >> Well, I think if this event's any indication if they're just sitting back and waiting, they're not, and this event was well done, it was pulled off. The branding's amazing. I thought they did a good job with the name change. And then in light of all the Broadcom issues, the execution was great. It was not a bad show here. It was a good show. It wasn't terrible at all. People were excited. I think the ecosystem also felt that Broadcom, like an electronic shock to the system, like something's going to happen. Let's wait and see. I'm going to go to the event to see if it's going to be around and kind of getting a feel first party, in person, what's happening. Again, remember VMware didn't have an event since 2019. This is a community that thrives on physical, face to face camaraderie, community. And so, I think the show was a success. And I think that's a result of Raghu and his team. >> Because we have a booth there for AISERA, my company, we have a booth. We are offering coffee and donuts. You guys should come by and tell people. You'll get a free coffee and a donut, but it's one of the best shows I've seen. Well, I think people after pandemic are back, people are interacting. We have 500 people in one day at our booth. So for a startup company like us, getting that much crowd is unheard of. So it's great. We're very excited. >> The vibe from the partner community, I had a chance to talk with a lot of partners, AWS, NetApp, Rackspace, really seems like the partnerships side of VMware is very, very strong and the partners are excited about what's next for VMware. Did you have a chance to talk with any of the partners? >> Actually, look. I'm actually meeting with Karen. So Karen Egan is my contact at VMware too, and Sumit, (indistinct) a bunch of the customer success organization. We talk to people in their digital experience management team. We are very excited to be partner with both VMware's customer, partner, and all experts, right? I'll need the VMware ecosystem for my company to thrive. So for us, VMware customers are my customers and leveraging VMware APIs into VMware, that's that's important for us. >> Lisa, that's a great question because that brings us to the question of, okay, clearly this show also proves to us from our conversations and exploring the floor, the wave is coming. This next cloud wave is here. We're calling it Supercloud, whatever you want to call it, it's coming and it's real, and people know it. And also the lines of sight into economics around where people can fit in this next level ecosystem is becoming clear. So I think people kind of know what's the right side of the street to be on in this next shift. So that's coming. That's independent of Broadcom. So the floor represents to me the excitement for not only the VMware workload powering software, with or without Broadcom, but the next wave. So the question is if Broadcom goes down their path and Hank does what he does, who wins and who loses on where things flow? Because this energy is going to flow somewhere. Is it going to flow to AWS? Is it going to flow to Microsoft? Is it going to flow to HPE with Green Lake getting some great traction? NetApp's doing great. We just heard from them. So the partners aren't hurting. It's only going to get better. re:Invent's right around the corner. That's a packed house. Their ecosystem's growing like a weed. Who wins? 'Cause the customers at VMware are enterprise customers. They're used to being serviced. They have sales reps from Microsoft, they got sales reps from Hewlett Packard Enterprise, real senior enterprise stakeholders there. So someone's going to end up filling in as VMware settles into their broad composition. Who wins and who loses, in your mind? >> A Very good question. So my thing is, I think it's... Well, I put Microsoft and Amazon the winners. In that way, actually mean Microsoft will win because in a true Supercloud, your vision, back to hybrid cloud on-prem and public cloud, VMware disruption with Broadcom, as if there's any bridge in the market, Microsoft will take advantage of it. Azure, right? Amazon VMware is there. Then, you have Google and VMware. So I think Azure will probably try to take advantage of this, but very next will be Amazon, right away there. That leaves you with Google Cloud, right? Google Cloud is the one. So they're the people that are able to figure out what to do in this equation. And then, obviously, the other one is Oracle. Oracle has no hearts in this game. So to me, the people who are going to probably lose impact model will be Oracle if the Broadcom and VMware will happen. So it's Azure, Amazon winning the race, probably Google is right behind them. Oracle will be distinct. Other side is Dell. Actually, Dell has no game in this. Our Broadcom and VMware, Dell should be the one. >> Dell might have a little secret sauce on the table with Michael Dell. >> That's true. >> If he convert his shares, he might be the largest shareholder at Broadcom. >> That's true. >> He could end up owning all the back. >> So he may be the winner all the time. (all laugh) >> Don't count him out. Well, this is a good question. I want to just double click on this. So you get customer dynamic. Where do they go? You get the community, which is a big force multiplier in this world, and if you had to bet on community between Microsoft and Amazon Web Services, Amazon trumps Microsoft on force multiplier community. Ecosystem, AWS beats Microsoft on that one. So it's interesting because it's now multiple dimensions we're talking about here. It's customers. That's the top order, right? The customers. But also, you got community, the people who put on sessions, the people in the community that are the influencers that are leading the trends, and developers are very trending, relative to what kind of code they use, what's their environments? So the developers is changing that landscape and, ultimately, the ecosystem of partners, right? 'Cause there's a lot more overlap between AWS and VMware's ecosystem than there is between Microsoft and that. And HPE is just starting an ecosystem. So it's going to be very interesting. >> It is. It is. I think Broadcom and VMware cannot be any best time for the industry, right? As you said. HP is coming in. Oracle is coming in. And to your point, VMware and AWS are another best partners. Now, this going to create any gap for Microsoft to enter for Azure? I think that's where the market is saying that it's going to open up a hybrid cloud player for Microsoft to enter what is to be a tight relationship with VMware and Amazon. Right? So people will rethink through their apps. And more importantly, the end point to me. See, the key is, like you talk about with Supercloud, nobody's talking about Supercloud for the endpoint. >> You mean Edge or security? >> Not an Edge endpoint. Endpoint could be your devices, laptop, desktop. >> Or a building or a light bulb or whatever. >> Desktop or VDI desktop services servers, right? So we call it endpoint cloud. There's no endpoint Supercloud. John, that's an area that you should double click on. Super cloud for the servers is different from Supercloud for endpoint. >> Well, SuperCloud.World is the URL out there. If you're interested in Supercloud, we are adding tracks to that body of work. So we had our event on August 9th. It was virtual event, where Dave and I are going to add a data track, we're going to add a security track, and we should add, maybe, an endpoint workspace, work. >> That's a VMware brand, Workspace and Horizon. So that whole workspace endpoint for Supercloud is going to happen. >> Yes. >> Right. That kind of deviates from- >> Do you like Supercloud? Are you bullish on Supercloud? >> I'm very bullish on Supercloud because I, myself, is running on-prem in VPCs, public clouds, private clouds. Supercloud kind of composites it so app should be designed. 'Cause I don't want to design an app for one cloud. It's not going to work. So it's like how Java came and I can run it on any platform. The ideas you build it on Supercloud, run it, whatever you want. Right? >> That's exactly it. So what would you want to see in Supercloud as it evolves? And we were part of this open conversation. This is our point for today. We're going to have a great panel come up later today. We're going to have the influencers come on to debate what Supercloud should or shouldn't be. If you want to add to the contribution, we'll add this into the work, what should what's needed in Supercloud? What's table stakes. >> I think we need a Java compiler that will happen for Supercloud. I build it once, execute in any place I want, right? Using the Terraform, HashiCorp (indistinct) So what I don't want is keep building this thing for every cloud. I want to abstract that out. The whole idea of Supercloud is how Java gave me the abstraction for hardware 20 years back or 30 years back, we need the same abstraction for the cloud today. Otherwise, I'm customizing for VM Cloud, I'm customizing for AWS, Azure, Google Cloud. We, as an application vendor, it's too hard to keep doing it. I have now thousand tuners. I don't need thousand DevOps people. I need maybe 10 DevOps people. So there's a clear abstraction complexity that industry should develop, and your concept Supercloud with everybody thinking that, and it has to start from the grassroots with ecosystem. >> What do you think about the participants in this abstraction layer? Because someone said on "theCUBE" here this week, the people in the abstraction layer shouldn't be participants in the below or above the abstraction. >> I think it should be everybody, right? It's all inclusive. You need the apps guys to come in. You need the OS players to come in. You need the cloud vendors to come in, infrastructure. So you need everybody. >> Okay, let's just say that you were the spokesperson for the Supercloud organization, Supercloud.World. How would you sell AWS on why it's important for them? >> It's because they can build it and sell it in AWS and multiple AWS Gov Cloud, AWS On-prem, VPCs. It's even important for them, their expansion, their market time upfront. If I'm (indistinct), if I'm built on Supercloud, I can increase my time share. Otherwise I'm bringing only to public cloud. >> Okay, so I'll say, I'm Amazon and we have a concept called "One Way Doors." We don't want to go through a one way door. Is Supercloud a one way door for them? What's in it for them? Do they make more? Does it help their ecosystem? And the same question from Microsoft Azure and Google cloud. >> They're make more money. They're making their apps run in multiple places. It's a natural expansion. You are solving your customer problems for Amazon and DGC, right? My job is give people choices. I give choice to Lisa. Lisa can run it on public cloud. John, you can run it on VPC, AWS. >> So you're saying, so you think customers are asking for this right now? >> Everybody's asking. >> But don't really know how to say it? >> Customers are asking. Partners are asking. All of us are asking. >> Okay, what's the ask? >> Ask is give me a one place to build applications and run it anywhere without adding the complexity. >> Okay. Done. That's Supercloud. It'll ship tomorrow. (Lisa laughs) Well done. (John laughs) All right, well done. Final question for you. Lisa and I have been talking with folks here. What advice would you give the folks that are in here? 'Cause we have a lot of activity, people with marketing their solutions and products. They're trying to put a voice out there around thought leadership and trying to figure out what side of the street they should be on relative to the next 10 years as they're here at VMware Explore, as the next gen cloud comes around. What's the right narrative? What's the right positioning for companies to be on right now to be the most relevant and in the flow? >> I don't know about 10 years, but right now we are in difficult economic times, right? Markets are down. Inflation is up. So I think the fastest cost, people should focus on cost. How can it take cost? Automation is the key, right? Whether you use AI or automation , like you and me talking, John, last week, right? That's important. Every CEO I talk to is focused on cost. How do I cut my cost? How can I do with fewer resources? How can I do with fewer people, right? So the new budget right now is cut your budget in half. So every company, every exec should think about how can you be a good citizen? How can I get growth and scale? How can I do more with less? And that should be the next 12 months. >> That was a lot of the theme of conversations that I had with the VMware ecosystem, doing more with less. So that's definitely on everyone's minds. >> Right, and that's what my company is fully focused on. AISERA is all about AI automation. How can we solve your thing? We want to be solving customer problem. We are like your automation engine for your enterprise, right? We are a platform of platform. That's why I like the Supercloud. I can run AISERA as a platform on top of Supercloud. >> Excellent. >> Wow! If only we had more time! I know that you guys could really dig into Supercloud and take it even further. So you have to come back, Muddu. >> I will. >> He always wants to come back. >> I will be back. >> He's on the team. He's has contributed to the open source effort of Supercloud. Thank you. >> Yes. >> All right, thank you so much for joining John and me and kind of breaking down your vision on VMware Broadcom and the future. Next step, we've got to get some customers on here. I really want to understand what the customer experience is going to be like, but we'll have to another segment on that one. >> We will do that. Thank you, Lisa, for having me. >> My pleasure. >> John. >> Thank you very much. Thank you. >> For our guest and John Furrier, I'm Lisa Martin. You're watching "theCUBE" live on day three of our coverage of VMware Explore. We'll be back after a short break. (upbeat corporate music)

Published Date : Sep 1 2022

SUMMARY :

John and I are pleased to Thank you, John. and by the way, the recent You get an up around. along with Zoom and Thoma Bravo, What's the impact? Lot to unpack. You know, I was a VMware alumni too. the company to VMware. of the Supercloud and what Yeah, one of the things I So the question is, So apps and hardware, middle, No, I think to me, So the consolidation will be So do you think that But I think it has to be the They'll be in the top three or four. about the five vendors They have to have the full hardware side. So the next battle ground will be, are going into the endpoint. is that the CA acquisition If that's the case, I think, knowing Hank's playbook, I think so. to sit down with Raghu. in the field, so to speak. I guess that's my opinion. I think he's in the the execution was great. but it's one of the best shows I've seen. and the partners are excited a bunch of the customer of the street to be on in this next shift. So to me, the people who are going secret sauce on the table he might be the largest owning all the back. So he may be the winner all the time. So it's going to be very interesting. And more importantly, the end point to me. Endpoint could be your Or a building or a Super cloud for the servers is different is the URL out there. is going to happen. That kind of deviates from- It's not going to work. So what would you want to see and it has to start from the the people in the abstraction layer You need the apps guys to come in. for the Supercloud only to public cloud. And the same question from I give choice to Lisa. All of us are asking. adding the complexity. What's the right narrative? So the new budget right now So that's definitely on everyone's minds. Right, and that's what my I know that you guys could He always He's on the team. and the future. We will do that. Thank you very much. of our coverage of VMware Explore.

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Steven Jones, AWS, Phil Brotherton, NetApp, & Narayan Bharadwaj, VMware | VMware Explore 2022


 

>>Hey everyone. Welcome back to the Cube's day one coverage of VMware Explorer, 2022 live from San Francisco. I'm Lisa Martin, and I'm basically sitting with the cloud. I got a power panel here with me. You are not gonna wanna miss the segment, please. Welcome, nor Barage I probably did. I do. Okay on that. Great, thank you. VP and GM of cloud solutions at VMware. Thanks for joining us. Field brother tune is back our alumni VP solutions and alliances at NetApp bill. Great to see you in person. Thank you. And Steve Jones, GM SAP, and VMware cloud at Amazon. Welcome guys. Thank you. Pleasure. So we got VMware, NetApp and Amazon. I was telling Phil before we went live, I was snooping around on the NetApp website the other day. And I saw a tagline that said two is the company three is a cloud, but I get to sit with the cloud. This is fantastic. Nora, talk to us about the big news that came out just about 24 hours ago. These three powerhouse, we >>Were super excited. We are celebrating five years of VMware cloud this week. And with three powerhouses here, we're announcing the general availability of VMware cloud and AWS with NetApp on tap. We have AWS FSX. And so this solution is now generally available across all global regions. We are super excited with all our joint customers and partners to bring this to the market. >>So Steve, give us your perspective as AWS as the biggest hyperscaler. Talk about the importance of the partnership and the longstanding partnerships that you've had with both NetApp and VMware. >>Yeah, you bet. So first all, maybe I'll start with Ryan and VMware. So we've had a very long standing partnership with VMware for over five years now. One thing that we've heard consistently from customers is they, they want help in reducing the heavy lifting or the, the friction that typically comes with cloud adoption. And VMware's been right in the trenches with us and helping with that over the years with the VMware cloud on AWS offering. And, and now that we've got NetApp, right, the FSX on tap solution, a managed storage solution that is, is been known and trusted in the on-premises world. Now available since September on AWS, but now available for use with VMware cloud is just amazing for customers who are looking for that agility, >>Right? Phil talk about NetApp has done a phenomenal job in its own digital transformation journey. Talk about that as an enabler for what you announced yesterday and the, and the capabilities that NetApp is able to bring to its customers with VMware and with AWS. >>Yeah. You know, it started, it's interesting because we NetApp's always been a company that works very closely with our partners. VMware has been a huge partner of ours since gosh, 2005 probably, or sometime like that. I started working with Amazon back in about 20 13, 20 14, when we first took on tap and brought it to the Amazon platform in the marketplace ahead of what's. Now FSX ends like a dream to bring a fully managed ONAP onto the world's biggest cloud. So that work you you're really looking at about. I mean, it depends how you look at it, 15 years of work. And then as Ryan was saying that VMware was working in parallel with us on being a first party service on Amazon, we came together and, or Ryan and I came together and VMware and NetApp came together about probably about two years ago now with this vision of what we're announcing today and to have so to have GA of this combination for meaning global availability, anybody can try it today. It's just an amazing day. It's really a great day. >>Yeah. It's unbelievable how we have sort of partnered together and hard engineering problems to create a very simple outcome for customers and partners. One of the things, you know, VMware cloud is a very successful service offering with a lot of great consumption and different verticals. Things like cloud migration, you know, transforming your entire, you know, data center and moving to the cloud. Things like, you know, modernizing our apps, disaster recovery now ransomware this week. So really, really exciting uptake and innovation in that whole service. One thing customers always told us that they want more options for storage decouple from compute. And so that really helped customers to lower their total cost of ownership and get to, you know, get even more workloads into VMware cloud. And this partnership really creates that opportunity for us to provide customers with those options. >>Let me give you an example, just I was walking over here just before I walked over here. We were with a customer talking about exactly what Orion's talking about. We were modeling using a TCO calculator that we all put together as well on what we call data intensive workloads, which is in this case, it was a 500 gigabytes per VM. So not a huge amount of data per VM. The, the case study modeled out of 38% cost savings or reduction in total cost, which in the case was like 1.2 million per year of total cost down to 700 million. And just, you could do the, just depends on how many VMs you have and how big odes you have, but that's the kind of cost savings we're talking about. So the, this is a really easy value to talk about. You save a lot of money in it's exactly as nor Ryan said, because we can separate the compute and the storage. Yep. >>Yep. I was just gonna say the reason for that is it used to be with VMware cloud on AWS. If you wanted more storage for your workload, you would have to add another node. So with another node, you would get another compute node. You would get the compute, you'd get the memory and the storage, but now we've actually decoupled the ability to expand the storage footprint from the compute, allowing customers to really expand as their needs grow. And so it's, it's just a lot more flexibility. Yep. That customers had. Yeah. >>Flexibility is key. Every customer needs that they need to be agile. There's always a competitor waiting in the rear view mirror behind any business, waiting to take over. If, if they can't innovate fast enough, if they can't partner with the best of the best to deliver the infrastructure that's needed to enable those business outcomes, I wanna get your perspective, Steve, what are some of the outcomes that when you're talking to customers, you talked about fill the TCO. Those are huge numbers, very compelling. What are some of the other outcomes that customers can expect to achieve from this solution? >>That's a great question. I think customers want the flexibility. We talked about customers absolutely wanna be able to move fast. They're also very demanding customers who have had an experience with solutions like NetApp on tap on premises, right? So they've come to expect enterprise features like thin provisioning, snapshoting cloning, rapid cloning, right? And even replication of data given that customers now can leverage this type of functionality as well through the NetApp solution with VMC, they're getting all those enterprise class features from, from the storage in combination with what they already had with vs a and, and VMC. >>Steve earlier mentioned the word we used, we kind of took it from VMware or from Amazon was friction is so many workloads run in VMware VMs today to be able to just simply pick them up as is move them to Amazon makes cloud adoption. Just, I mean, frictionless is an extreme word, but it's really lowers the friction to cloud adoption. And as Steve said, then you've get all these enterprise features wherever you need to run. >>Just brings speed. >>I was just about to say, it's gotta be the speed. It has to be a huge factor here. Yep, >>Yep. Yeah. >>Sure. One of the things that we've seen with VMware cloud is operational consistency as, as a customer value because when customers are thinking about, you know, complex enterprise apps, moving that to the cloud, they need that operational consistency, which drives down their costs. They don't have to relearn new skills. They're used to VMware, they're used to NetApp. And so this partnership really fosters that operational consistency as a big customer value, and they can reuse those skills and really reapply them in this cloud model. The other thing is the cloud model here is super completely managed. If you think about that, right, customers have to do less VMware, AWS and NetApp is doing more for them. That's true in this model. >>So you're able to really deliver a lot of workforce efficiency, workforce productivity across the stack. >>Absolutely. >>And that's definitely true that it just, as it gets more complex, how do you manage it? Just continue, hear everybody talking about this, right. So when a completely managed service by VMware and Amazon is such a savings in com in management complexity, which then gets back to speed. How do I grow my plant faster? >>I mean, and really at the end of the day, customers are actually able to focus on what differentiate differentiates them, obviously versus the management of the underlying infrastructure and storage and all those, those things that are still critical, but exactly, but >>For, for the customer to be able to have to abstract the underlying underlying technology layer and focus on what differentiates them from the competition. That's like I said, right back here, right. That's especially if there's anything we've learned in the last couple of years, it's that it, that is critical for businesses across every industry, no industry exempt from this. >>None. One other thing, just an example of what you're talking about is we all work a lot on modernization techniques like using Kubernetes and container technologies. So with this, if you think about this, you, this solution, you can move an app as is modernize on the cloud. You can modernize, you can modernize and then move. You can, the flexibility that this enables like. So it's sort of like move to the cloud at your rate is a really big benefit. >>And we've seen so many customer examples of migrating modernize is how we like to summarize it, where customers are, you know, migrating, modernizing at their own pace. Yep. And the good, good thing about the platform and the service is that it is the home for all applications, virtual machines containers with Kubernetes backed by local storage, external storage options. The level of flexibility for all applications is really immense. And that drives down your TCO even more. >>What, from a target customer perspective, Noran, talk about that. Who, who is the target? Obviously I imagine VMware customers, it's NetApp customers, it's AWS, but is there, are there any targets kind of within that, that are really prime candidates for this solution? >>Yeah. A great question. First of all, the, the easy sort of overlap between all of us is our shared customer pool. And so VMware and NetApp have been partners for what, 20 years, something like that. And we have thousands of customers using our joint solutions in the data center. And so that's a very clear target for this solution, as they're considering use cases such as, you know, cloud migration, disaster recovery, virtual desktops, application modernization. So that's a very clear target and we see this day in and day out, obviously there are many other customers that would be interested in this solution, as well as they're considering, you know, AWS and we provide a whole range of consumption options for them. Right. And I think that's one of the, sort of the, the good things about our partnership, including with AWS, where customers can purchase this from VMware can purchase this from AWS and all of these different options, including from our partners really makes it very, very compelling. >>Talk a little bit about from each of your perspectives about the what's in it. For me as a partner of these companies, Steve, we'll start with you. >>I mean, what's in it for me is that it's what my customers have been asking for. And we, we have a long history, I think of providing managed services again, to remove that heavy lifting that customers often just don't want to have to do. Having seen the, the adoption of managed storage offerings, including the, the NetApp solution here and now being able to bring that into the VMware space where they're already using it in an on-premises world, and now they're moving those, those workloads being able to satisfy that need that a customer's asking for is awesome. >>We, every time we're at an AWS event, we are always talking about it's absolute customer obsession, and I know NetApp and VMware well, and know that that is a shared obsession across the three companies. >>Hey, Lisa, let me add one more thing. It's interesting, not everybody sees this, but it's really obvious that the NetApp on-prem installed base with VMware, which is tens of thousands of customers. This is an awesome solution. Not quite as obvious is that every on-prem VMware customer gets that TCO benefit. I mentioned that's not limited to the NetApp on-prem installed base. So we're really excited to be able to expose all the market that hasn't used our products on-prem to this cloud solution. And, and it's really clear customers are adopting the cloud, right? So we're, that's one of the reasons we're so excited about this is it opens up a huge new opportunity to work with new customers for us. Talk >>About those customer conversations, Phil, how, where are they happening at? What level are you talking with customers about migration to cloud? Has it changed in the last couple >>Of years? Oh yeah. You know, I've been working on this for years and a lot of the on-prem conversation, it's been a little bifurcated that on-prem is on-prem and cloud developers or cloud developers. And Amazon's done a huge amount to break that down. VMware getting in the game, a lot of it's networking complexities, those have gone down. A lot of people are cross connected and set up today, which that wasn't so true five years ago. So now it's a lot of conversations about, I hear carbon footprint reduction. I hear data all in around data center reduction. The cloud guys are super efficient operators of data center infrastructure. We were talking about different use cases like disaster recovery. It's it's everybody though. It's small companies, it's big companies. They're all sort of moving into this, it call it at least hybrid world. And that's why when I say we're get really excited about this, because it does get rid of a lot of friction for moving loads in those directions, at the rate, the customer wants to do it. >>And that one last really quick thing is I was using NetApp as an example, we have about 300 enterprise workloads. We wanna move to the cloud two, right? And so they're all running VMware, like most, most of the world. And so this solution is, looks really good to us and we're gonna do the exact, I was just out with our CIO. We're going, looking at those 300, which do we just lift and move? Which do we refactor? And how do we do that? In fact, that Ryan was out to dinner with us last night, talking about >>This it's more and more it's being driven top down. So in the early days, and I've been with Amazon for 10 years now. Yep. Early days, it was kind of developer oriented, often initiated projects. Now it's top level CIOs. Exactly. I >>Are two mandates today talking to customers. >>I think of reinvent as an it conference. Now in the way, some of these top down mandates are driven, but listen, I mean, we got great customer interest. We have been in preview for three to six months now, and we've seen a lot of customers were not able to drag their entire data center workloads because of different reasons of PCO data, intensive workloads, et cetera. And we've seen tremendous amounts of interest from them. And we're also seeing a lot of new customers in the pipeline that want to consider VMware cloud now that we have these great storage options. >>So there's a pretty healthy Tam I'm hearing. >>Absolutely. >>I think so. Yeah. It's interesting. Another, just both like WWT and Presidio, channel partners, big, huge channel partners. It takes no selling to explain. We, we just say, Hey, we're doing this. And they start building services. Presidio is here with us talking about a customer win that they got. So this is it. It's easy for people to see why this is a cool, a cool solution. >>The value prop is there >>Definitely >>There's no having appeal the onion to >>Find it. No, the money savings. It's just in what or Ryan said, a lot of people have seen the, the seen an obstacle of cost. Yeah. So the TCO benefit, I mentioned removes that obstacle. And then that opens the door to all the features Steve was talking about of the advanced storage features and things on the platform. >>So is there a customer that's been in beta on this solution that you can talk about in, in terms of what they were looking for, the challenges that you helped them erase and the outcomes they're achieving? >>Yeah, sure. I can. I can provide one example. A large financial customer was looking at this during the preview phase and you know, for, for, for reasons before that were already a customer, but they were not able to attract a lot of their other workloads from other business units. And with this solution, now the service is a much better candidate for those workloads and those business units that had not considered VMware cloud. So we're really excited to see new workloads coming from that particular customer, given this particular solution and the whole TCO math for them was very, very straightforward and simple. And this became a more attractive option for that particular customer. >>Is there a shadow it elimination factor here in this technology and who you're selling to? >>Not real, I, don't not intent. Wouldn't intentionally. I wouldn't say yeah, not intentionally. I, it was funny with the customers I was thinking is yes. The question, the customers that are in the preview are seeing the benefits that we're talking about. The, one of the reasons we started the project on our side a number of years ago was this very large cement company was looking for carbon CO2 reduction. Part of that was moving disaster recovery to the cloud. There was a lot of friction in the solution prior to this, the, the customers have done some of the things we're talking about, but there's a, it takes a lot of skill. And we were looking at working with that customer going, how could we simplify this? And that was from our point of NetApp's point of view, it, it drove us to VMware and to AWS saying, can't we pull some of the friction of this out. And I think that that's what we've seen in the, in the previews. And it's, that's what I meant. It's so exciting to go from having say, I know we have about 20 previews right now, going to the globe today is the, is the exciting news today. >>And is the solution here in booze that it can be demoed and folks can kind of get their hands on it. >>Yeah. Yeah. They can go to the VMware cloud booth at the expo and they can get their hands on their demo and they can take it for a test drive. >>Excellent. >>You can run TCO calculators and do your own math and see what you're gonna all this, the all that's integrated today. We >>Also have pilots where we can help walk customers through a scenario of their own. >>Yep. Excellent. Is there, is there a, a joint website that you guys have, we should drive folks to? >>Yeah, it's >>Actually talk about the press release. It's >>It's yours. So >>It's it's prominently on our website. Okay. VMware cloud. It is onc.vmware.com where we also have the other, you know, our corporate marketing websites that have this vmware.com is a great starting point. Yeah. And we feature the solution. Prominently customers can get started today and they can even participate in the hands on labs here and take the solution for a test drive. >>All right. Last question, nor Ryan, we'll start with you on this. Here we are. I love the theme of this event, the center of the multicloud universe. Does it not sound like a Marvel movie? I feel like there should be some, is there any superheroes running around? Cause I really feel like there should be, how is this solution an enabler of allowing customers to really extract the most of value from their multi-cloud world that they're living in? >>Yeah. I mean, look, I mean, our mission is to build, run, managed, secure applications in any cloud, right. And regu has been talking about this with the keynote this morning as well. You know, at least with NetApp, we share a very good joint vision of enabling customers to, you know, place applications with really good TCO across clouds. And so it's really good story I feel. And I think this is a really good step in that direction where customers have choice and flexibility in terms of where they put their applications in the TCO value that they get. >>Awesome. Guys, you gotta come back next with a customer would love to dig. Maybe at reinvent sounds, we can dig into more and to see a great story of how a customer came together and is really leveraging that the power that is sitting next to me here. Thank you all so much for joining me and having this great conversation. Congratulations on the announcement and it being GA. >>Thank you. Awesome. >>Thank you. Thanks Lisa. All right. Fun conversation. I told you power panel for my guests. I'm Lisa Martin. You're watching the cube, keep it right here for more live coverage of VMware Explorer, 2022 from downtown San Francisco. We'll be right back with our next guest.

Published Date : Aug 31 2022

SUMMARY :

And I saw a tagline that said two is the company three And with three powerhouses Talk about the importance of the partnership and the longstanding partnerships that And VMware's been right in the trenches with us and helping with that over the years with the VMware cloud on AWS the, and the capabilities that NetApp is able to bring to its customers with VMware and with AWS. So that work you you're really looking at about. One of the things, you know, VMware cloud is a very successful And just, you could do the, So with another node, What are some of the other outcomes that customers can expect to achieve from this solution? class features from, from the storage in combination with what they already had with vs a and, but it's really lowers the friction to cloud adoption. I was just about to say, it's gotta be the speed. moving that to the cloud, they need that operational consistency, which drives down their costs. So you're able to really deliver a lot of workforce efficiency, And that's definitely true that it just, as it gets more complex, how do you manage it? For, for the customer to be able to have to abstract the underlying underlying technology layer So it's sort of like move to the cloud at your rate And the good, for this solution? And I think that's one these companies, Steve, we'll start with you. the NetApp solution here and now being able to bring that into the VMware space We, every time we're at an AWS event, we are always talking about it's absolute customer obsession, but it's really obvious that the NetApp on-prem installed base with VMware, And Amazon's done a huge amount to break that down. And so this solution is, looks really good to us and we're gonna do the So in the early days, and I've been with Amazon to six months now, and we've seen a lot of customers were not able to drag their entire data center workloads It's easy for people to see why this is a cool, a cool solution. And then that opens the door to all the features Steve was talking about of the advanced storage features And with this solution, now the service is a much better candidate for those workloads and those of friction in the solution prior to this, the, the customers have done some of the things we're it for a test drive. You can run TCO calculators and do your own math and see what you're gonna all this, the all that's Is there, is there a, a joint website that you guys have, we should drive folks to? Actually talk about the press release. So And we feature the solution. I love the theme of this event, And I think this is a really good step in that direction where customers have choice and flexibility in that the power that is sitting next to me here. Thank you. I told you power panel for my guests.

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Natasha | DigitalBits VIP Gala Dinner Monaco


 

(upbeat music) >> Hello, everyone. Welcome back to theCUBE's extended coverage. I'm John Furrier, host of theCUBE. We are here in Monaco at the Yacht Club, part of the VIP Gala with Prince Albert, DigitalBits, theCUBE. theCUBE and Prince Albert celebrating Monaco leaning into crypto. I'm here with Natasha Mahfar, who's our guest. She just came on theCUBE. Great story. Great to see you. Thanks for coming on. >> Thank you so much for having me. >> Tell the folks what you do real quick. >> Sure. So I actually started my career in Silicon Valley, like you have. And I had the idea of creating a startup in mental health that was voice based only. So it was peer to peer support groups via voice. So I created this startup, pretended to be a student at Stanford and built out a whole team, and unfortunately, at that time, no one was in the space of mental health and voice. Now, as you know, it's a $30 billion industry that's one of the biggest in Silicon Valley. So my career really started from there. And due to that startup, I got involved in the World XR Forum. Now, the World XR Forum is kind of like a mini Davos, but a little bit more exclusive, where we host entrepreneurs, people in blockchain, crypto, and we have a five day event covering all sorts of topics. So- >> When you host them, you mean like host them and they hang out and sleep over? It's a hotel? Is it an event? A workshop? >> There's workshops. We arrange hotels. We pretty much arrange everything that there is. >> It's a group get together. >> It's a group get together. Pretty much like Davos. >> And so Natasha, I wanted to talk to you about what we're passionate about which is theCUBE is bringing people up to have a voice and give them a voice. Give people a platform. You don't have to be famous. If you have something to say and share, we found that right now in this environment with media, we go out to an event, we stream as many stories, but we also have the virtual version of our studio. And I could tell you, I've found that internationally now as we bring people together, there are so many great stories. >> Absolutely. >> Out there that need to be told. And the bottleneck isn't the media, it's the fact that it's open now. >> Yes. >> So why aren't the stories coming out? So our mission is to get the stories. >> Wow. >> Scale stories. The more stories that are scaled, the more people can feel it. More people are impacted by it, and it changes the world. It gets people serendipity with data 'cause we're, you know, you shared some data about what you're working on. >> Yeah, of course. It's all about data these days. And the fact that you're doing it so openly is great because there is a need for that today, so. >> What do you see right now in the market for media? I mean, we got emerging markets, a lot of misinformation. Trust is a big problem. >> Right. >> Bullying, harassing. Smear campaigns. What's news, what's not news. I mean, how do you get your news? I mean, how do people figure out what's going on? >> No, absolutely. And this is such a pure format and a way of doing it. How did you come up with the idea, and how did you start? >> Well, I started... I realized after the Web 2.0, when social media started taking over and ruining the democratization . Blogging, podcasting, which I started in 2004, one of the first podcasts in Silicon Valley. >> Wow. >> I saw the network of that. I saw the value that people had when normal people, they call it user generated content, shared information. And I discovered something amazing that a nobody like me can have a really top podcast. >> Well, you're definitely not a nobody, but... >> Well, I was back then. And nobody knew me back then. But what it is is that even... If you put your voice out there, people will connect to it. And if you have the ability to bring other people in, you start to see a social dynamic. And what social media ruined, Facebook, Twitter, not so much Twitter 'cause Twitter's more smeary, but it's still got to open the API, LinkedIn, they're all terrible. They're all gardens. They don't really bring people together, so I think that stalled for about almost eight years or nine years. Now, with crypto and decentralization, you start to see the same thing come back. Democratization, level the playing field, remove the middle man and person, intermediate the middle bottlenecks. So with media, we found that live streaming and going to events was what the community wants. And then interviewing people, and getting their ideas out there. Not promotional, not getting paid to say stuff. Yeah, they get the plug in for the company that they're working on, that's good for everybody. But more share something that you're passionate about, data. And it works. And people like it. And we've been doing it for 12 years, and it creates a great brand of openness, community, and network effect. So we scaled up the brand to be- >> And it seems like you're international now. I mean, we're sitting in Monte Carlo, so I don't think it gets better than that. >> Well, in 2016, we started going international. 2017, we started doing stuff in Europe. 2018, we did the crypto, Middle East. And we also did London, a lot of different events. We had B2B Enterprise and Crypto Blooming. 2019, we were like, "Let's go global with staff and whatnot." >> Wow. >> And the pandemic hits. >> I know. >> And that really kind of allowed us to pivot and turn us into a virtual hybrid. And that's why we're into the metaverse, as we see the value of a physical face to face event where intimacy's there, but why aren't my friends connected first party? >> Right. How much would you say the company has grown from the time that you kind of pivoted? >> Well, we've grown in a different direction with new capabilities because the old way is over. >> Right. >> Every event right now, this event here, is in person. People are talking. They get connections. But every person that's connecting has a social graph behind them that's online too, and immediately available. And with Instagram, direct messaging, Telegram, Signal, all there. >> It's brilliant. Honestly, it was brilliant idea and a brilliant pivot. >> Thank you for interviewing me. >> Yeah, of course. (Natasha and John laugh) >> Any other questions? >> That should do it. >> Okay. Are you going to have fun tonight? >> Absolutely. >> What is your take of the Monaco scene here? What's it like? >> You know, I think it's a really interesting scene. I think there's a lot of potential because this is such an international place so it draws a very eclectic crowd, and I think there's a lot that could be done here. And you have a lot of people from Europe that are starting to get into this whole crypto, leaving kind of the traditional banks and finance behind. So I think the potential is very strong. >> Very progressive. Well, Natasha, thank you for sharing. >> Thank you so much. >> Here on theCUBE. We're the extended edition CUBE here in Monaco with Prince Albert, theCUBE, and Prince Albert, DigitalBits Al Burgio, a great market here for them. And just an amazing time. And thanks for watching. Natasha, thanks for coming on. Thanks for watching theCUBE. We'll be back with more after this break. (upbeat music)

Published Date : Aug 22 2022

SUMMARY :

part of the VIP Gala with Prince Albert, And I had the idea of creating everything that there is. It's a group get together. And so Natasha, I wanted to talk to you And the bottleneck isn't the media, So our mission is to get the stories. the more people can feel it. And the fact that you're now in the market for media? I mean, how do you get your news? And this is such a pure I realized after the Web 2.0, I saw the network of that. Well, you're definitely And if you have the ability And it seems like And we also did London, a And that really kind from the time that you kind of pivoted? because the old way is over. And with Instagram, direct it was brilliant idea Yeah, of course. to have fun tonight? And you have a lot of people from Europe Well, Natasha, thank you for sharing. We're the extended edition

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Kevin Miller, AWS | Modernize, unify, and innovate with data | AWS Storage Day 2022


 

(upbeat music) >> We're here on theCube covering AWS Storage Day 2022. Kevin Miller joins us. He's the vice president and general manager of Amazon S3. Hello, Kevin, good to see you again. >> Hey Dave, it's great to see you as always. >> It seems like just yesterday we were celebrating the 15th anniversary of S3, and of course the launch of the modern public cloud, which started there. You know, when you think back Kevin, over the past year, what are some of the trends that you're seeing and hearing from customers? What do they want to see AWS focus more on? What's the direction that you're setting? >> Yeah, well Dave, really I think there's probably three trends that we're seeing really pop this year. I think one just given the kind of macroeconomic situation right now is cost optimization. That's not a surprise. Everyone's just taking a closer look at what they're using, and where they might be able to pair back. And you know, I think that's a place that obviously S3 has a long history of helping customers save money. Whether it's through our new storage classes, things like our Glacier Instant Retrieval, storage class that we launched to reinvent last year. Or things like our S3 storage lens capability to really dig in and help customers identify where their costs are are being spent. But so certainly every, you know, a lot of customers are focused on that right now, and for obvious reasons. I think the second thing that we're seeing is, just a real focus on simplicity. And it kind of goes hand in hand with cost optimization, because what a lot of customers are looking for is, how do I take the staff that I have, and do more this year. Right, continue to innovate, continue to bring new applications or top line generating revenue applications to the market, but not have to add a lot of extra headcount to do that. And so, what they're looking for is management and simplicity. How do I have all of this IT infrastructure, and not have to have people spending a lot of their time going into kind of routine maintenance and operations. And so that's an area that we're spending a lot of time. We think we have a lot of capability today, but looking at ways that we can continue to simplify, make it easier for customers to manage their infrastructure. Things like our S3 intelligent tiering storage class, which just automatically gives cost savings for data that's not routinely accessed. And so that's a big focus for us this year as well. And then I think the last and probably third thing I would highlight is an emerging theme or it's been a theme, but really continuing to increase in volume, is all around sustainability. And you know, our customers are looking for us to give them the data and the assurances for them, for their own reports and their own understanding of how sustainable is my infrastructure. And so within AWS, of course, you know we're on a path towards operating with 100% renewable energy by 2025. As well as helping the overall Amazon goal of achieving net zero carbon by 2040. So those are some big lofty goals. We've been giving customers greater insights with our carbon footprint tool. And we think that, you know the cloud continues to be just a great place to run and reduce customer's carbon footprint for the similar you know, storage capacity or similar compute capacity. But that's just going to continue to be a trend and a theme that we're looking at ways that we can continue to help customers do more to aggressively drive down their carbon footprint. >> I mean, it makes sense. It's like you're partnering up with the cloud, you know, you did same thing on security, you know, there's that shared responsibility model, same thing now with ESG. And on the macro it's interesting Kevin, this is the first time I can remember where, you know it used to be, if there's a downturn it's cost optimization, you go to simplicity. But at the same time with digital, you know, the rush to digital, people still are thinking about, okay how do I invest in the future? So but let's focus on cost for a moment then we'll come back to sort of the data value. Can you tell us how AWS helps customers save on storage, you know, beyond just the price per terabyte actions that you could take. I mean I love that, you guys should keep doing that. >> Absolutely. >> But what other knobs are you turning? >> Yeah, right and we've had obviously something like 15 cost reductions or price reductions over the years, and we're just going to continue to use that lever where we can, but it's things like the launch of our Glacier Instant Retrieval storage class that we did last year at Reinvent, where that's now you know, 4/10ths of a cent per gigabyte month. For data that customers access pretty infrequently maybe a few times a year, but they can now access that data immediately and just pay a small retrieval fee when they access that data. And so that's an example of a new capability that reduces customer's total cost of ownership, but is not just a straight up price reduction. I mentioned S3 Intelligent-Tiering, that's another case where, you know, when we launch Glacier Instant Retrieval, we integrated that with Intelligent-Tiering as well. So we have the archive instant access tier within Intelligent-Tiering. And so now data that's not accessed for 90 days is just automatically put into AIA and and then results in a reduced storage cost to customers. So again, leaning into this idea that customers are telling us, "Just do, you know what should be done "for my data to help me reduce cost, can you just do it, "and sort of give me the right defaults." And that's what we're trying to do with things like Intelligent-Tiering. We've also, you know, outside of the S3 part of our portfolio, we've been adding similar kinds of capabilities within some of our file services. So things like our, you know elastic file service launched a one zone storage class as well as an intelligent tiering capability to just automatically help customers save money. I think in some cases up to 92% on their their EFS storage costs with this automatic intelligent tiering capability. And then the last thing I would say is that we also are just continuing to help customers in other ways, like I said, our storage lens is a great way for customers to really dig in and figure out. 'Cause you know, often customers will find that they may have, you know, certain data sets that someone's forgotten about or, they're capturing more data than they expected perhaps in a logging application or something that ends up generating a lot more data than they expected. And so storage lens helps them really zoom in very quickly on, you know this is the data, here's how frequently it's being accessed and then they can make decisions about use that data I keep, how long do I keep it? Maybe that's good candidates to move down into one of our very cold storage classes like Glacier Deep Archive, where they they still have the data, but they don't expect to need to actively retrieve it on a regular basis. >> SDL bromide, if you can measure it, you can manage it. So if I can see it, visualize it, that I can take actions. When you think about S3- >> That's right. it's always been great for archival workloads but you made some updates to Glacier that changed the way that we maybe think about archive data. Can you talk about those changes specifically, what it means for how customers should leverage AWS services going forward? >> Yeah, and actually, you know, Glacier's coming up on its 10 year anniversary in August, so we're pretty excited about that. And you know, but there's just been a real increase in the pace of innovation, I think over the last three or four years there. So we launched the Glacier Deep Archive capability in 2019, 2018, I guess it was. And then we launched Glacier Instant Retrieval of course last year. So really what we're seeing is we now have three storage classes that cover are part of the Glacier family. So everything from millisecond retrieval for that data, that needs to be accessed quickly when it is accessed, but isn't being accessed, you know, regularly. So maybe a few times a year. And there's a lot of use cases that we're seeing really quickly emerge for that. Everything from, you know, user generated content like photos and videos, to big broadcaster archives and particularly in media and entertainment segment. Seeing a lot of interest in Glaciers Instant Retrieval because that data is pretty cold on a regular basis. But when they want to access it, they want a huge amount of data, petabytes of data potentially back within seconds, and that's the capability we can provide with Glacier Instant Retrieval. And then on the other end of the spectrum, with Glacier Deep Archive, again we have customers that have huge archives of data that they be looking to have that 3-AZ durability that we provide with Glacier, and make sure that data is protected. But really, you know expect to access it once a year if ever. Now it could be a backup copy of data or secondary or tertiary copy of data, could be data that they just don't have an active use for it. And I think that's one of the things we're starting to see grow a lot, is customers that have shared data sets where they may not need that data right now but they do want to keep it because as they think about, again these like new applications that can drive top line growth, they're finding that they may go back to that data six months or nine months from now and start to really actively use it. So if they want that option value to keep that data so they can use it down the road, Glacier Deep Archive, or Glacier Flexible Retrieval, which is kind of our storage class right in the middle of the road. Those are great options for customers to keep the data, keep it safe and secure, but then have it, you know pretty accessible when they're ready to get it back. >> Got it, thank you for that. So, okay, so customers have choices. I want to get into some of the competitive differentiators. And of course we were talking earlier about cost optimization, which is obviously an important topic given the macro environment you know, but there's more. And so help us understand what's different about AWS in terms of helping customers get value from their data, cost reduction as a component of value, part of the TCO, for sure. But just beyond being a cloud bit bucket, you know just a storage container in the cloud, what are some of the differentiators that you can talk to? >> Yeah, well Dave, I mean, I think that when it comes to value, I think there's tremendous benefits in AWS, well beyond just cost reduction. I think, you know, part of it is S3 now has built, I think, an earned reputation for being resilient, for storing, you know, at massive scale giving customers that confidence that they will be able to scale up. You know, we store more than 200 trillion objects. We regularly peak at over 100 million requests per second. So customers can build on S3 and Glacier with the confidence that we're going to be there to help their applications grow and scale over time. And then I think that in all of the applications both first party and third party, the customers can use, and services that they can use to build modern applications is an incredible benefit. So whether it's all of our serverless offerings, things like Lambda or containers and everything we have to manage that. Or whether it's the deep analytics and machine learning capabilities we have to help really extract, you know value and insight from data in near real time. You know, we're just seeing an incredible number of customers build those kinds of applications where they're processing data and feeding their results right back into their business right away. So I'm just going to briefly mention a couple, like, you know one example is ADP that really helps their customers measure, compare and sort of analyze their workforce. They have a couple petabytes of data, something like 25 billion individual data points and they're just processing that data continuously through their analytics and machine learning applications to then again, give those insights back to their customers. Another good example is AstraZeneca. You know, they are processing petabytes and petabytes of genomic sequencing data. And they have a goal to analyze 2 million genomes over the next four years. And so they're just really scaling up on AWS, both from a pure storage point of view, but more importantly, from all of the compute and analytics capability on top that is really critical to achieving that goal. And then, you know, beyond the first party services we have as I mentioned, it's really our third party, right? The AWS partner network provides customers an incredible range of choice in off the shelf applications that they can quickly provision and make use of the data to drive those business insights. And I think today the APN has something like 100,000 partners over in 150 countries. And we specifically have a storage competency partner where customers can go to get those applications that directly work, you know, on top of their data. And really, like I said, drive some of that insight. So, you know, I think it's that overall benefit of being able to really do a lot more with their data than just have it sit idle. You know, that's where I think we see a lot of customers interested in driving additional value. >> I'm glad you mentioned the ecosystem, and I'm glad you mentioned the storage competency as well. So there are other storage partners that you have, even though you're a head of a big storage division. And then I think there's some other under the cover things too. I've recently wrote, actually have written about this a lot. Things like nitro and rethinking virtualization and how to do, you know offloads. The security that comes, you know fundamentally as part of the platform is, I think architecturally is something that leads the way in the industry for sure. So there's a lot we could unpack, but you've fundamentally changed the storage market over the last 16 years. And again, I've written about this extensively. We used to think about storage in blocks or you got, you know, somebody who's really good in files, there were companies that dominated each space with legacy on-prem storage. You know, when you think about object storage Kevin, it was a niche, right? It was something used for archival, it was known for its simple, get put syntax, great for cheap and deep storage, and S3 changed that. Why do you think that's happened and S3 has evolved, the object has evolved the way it has, and what's the future hold for S3? >> Yeah I mean, you know, Dave, I think that probably the biggest overall trend there is that customers are looking to build cloud native applications. Where as much of that application is managed as they can have. They don't want to have to spend time managing the underlying infrastructure, the compute and storage and everything that goes around it. And so a fully managed service like S3, where there's no provisioning storage capacity, there's, you know we provide the resiliency and the durability that just really resonates with customers. And I think that increasingly, customers are seeing that they want to innovate across the entire range of business. So it's not about a central IT team anymore, it's about engineers that are embedded within lines of business, innovating around what is critical to achieve their business results. So, you know, if they're in a manufacturing segment, how can we pull data from sensors and other instrumentation off of our equipment and then make better decisions about when we need to do predictive maintenance, how quickly we can run our manufacturing line, looking for inefficiencies. And so we've developed around our managed offerings like S3, we've just developed, you know, customers who are investing and executing on plans and you know transformations. That really give them, you know put digital technology directly into the line of business that they're looking for. And I think that trend is just going to continue. People sometimes ask me, well "I mean, 16 years, you know, isn't S3 done?" And I would say, "By no stretcher are we done." We have plenty of feedback from customers on ways that we can continue to simplify, reduce the kinds of things they need to do, when they're looking for example and rolling out new security policies and parameters across their entire organization. So raising the bar there, finding, you know, raising the bar on how they can efficiently manage their storage and reduce costs. So I think we have plenty of innovation ahead of us to continue to help customers provide that fully managed capability. >> Yeah I often say Kevin, the next 10 years ain't going to be like the last in cloud. So I really thank you for coming on theCube and sharing your insights, really appreciate it. >> Absolutely Dave, thanks for having me. >> You're welcome. Okay keep it right there for more coverage of AWS Storage Day 2022 in theCube. (calm bright music)

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Hello, Kevin, good to see you again. to see you as always. and of course the launch And we think that, you know that you could take. that they may have, you When you think about S3- Glacier that changed the way And you know, but there's that you can talk to? And then, you know, beyond the and how to do, you know offloads. and you know transformations. So I really thank you of AWS Storage Day 2022 in theCube.

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Ryan Gill, Open Meta | Monaco Crypto Summit 2022


 

[Music] hello everyone welcome back to the live coverage here in monaco for the monaco crypto summit i'm john furrier host of thecube uh we have a great great guest lineup here already in nine interviews small gathering of the influencers and the people making it happen powered by digital bits sponsored by digital bits presented by digital bits of course a lot happening around decentralization web 3 the metaverse we've got a a powerhouse influencer on the qb ryan gills the founder of openmeta been in the issue for a while ryan great to see you thanks for coming on great to be here thank you you know one of the things that we were observing earlier conversations is you have young and old coming together the best and brightest right now in the front line it's been there for a couple years you know get some hype cycles going on but that's normal in these early growth markets but still true north star is in play that is democratize remove the intermediaries create immutable power to the people the same kind of theme has been drum beating on now come the metaverse wave which is the nfts now the meta verses you know at the beginning of this next wave yeah this is where we're at right now what are you working on tell us what's what's open meta working on yeah i mean so there is a reason for all of this right i think we go through all these different cycles and there's an economic incentive engine and it's designed in because people really like making money but there's a deeper reason for it all and the words the buzzwords the terms they change based off of different cycles this one is a metaverse i just saw it a little early you know so i recognized the importance of an open metaverse probably in 2017 and really decided to dedicate 10 years to that um so we're very early into that decade and we're starting to see more of a movement building and uh you know i've catalyzed a lot of that from from the beginning and making sure that while everything moves to a closed corporate side of things there's also an equal bottom-up approach which i think is just more important and more interesting well first of all i want to give you a lot of props for seeing it early and recognizing the impact and potential collateral damage of not not having open and i was joking earlier about the facebook little snafu with the the exercise app and ftc getting involved and you know i kind of common new york times guy comment online like hey i remember aol wanted to monopolize dial up internet and look the open web obviously changed all that they went to sign an extinction not the same comparable here but you know everyone wants to have their own little walled guard and they feel comfortable first-party data the data business so balancing the benefit of data and all the ip that could come into whether it's a visualization or platform it has to be open without open then you're going to have fragmentation you're going to have all kinds of perverse incentives how does the metaverse continue with such big players like meta themselves x that new name for facebook you know big bully tons of cash you know looking to you know get their sins forgiven um so to speak i mean you got google probably will come in apple's right around the corner amazon you get the whales out there how do is it proprietary is walled garden the new proprietary how do you view all that because it's it's still early and so there's a lot of change can happen well it's an interesting story that's really playing out in three acts right we had the first act which was really truly open right there was this idea that the internet is for the end user this is all just networking and then web 2 came and we got a lot of really great business models from it and it got closed up you know and now as we enter this sort of third act we have the opportunity to learn from both of those right and so i think web 3 needs to go back to the values of web one with the lessons in hindsight of web 2. and all of the winners from web 2 are clearly going to want to keep winning in web 3. so you can probably guess every single company and corporation on earth will move into this i think most governments will move into it as well and um but they're not the ones that are leading it the ones that are leading it are are just it's a culture of people it's a movement that's building and accumulating over time you know it's weird it's uh the whole web 2 thing is the history is interesting because you know when i started my podcasting company in 2004 there's only like three of us you know the dave weiner me evan williams and jack dorsey and we thought and the blogging just was getting going and the dream was democratization at the time mainstream media was the enemy and then now blogs are media so and then all sudden it like maybe it was the 2008 area with the that recession it stopped and then like facebook came in obviously twitter was formed from the death of odio podcasting company so the moment in time in history was a glimmic glimmer of hope well we went under my company went under we all went under but then that ended and then you had the era of twitter facebook linkedin reddit was still around so it kind of stopped where did it where did it pick up was it the ethereum bitcoin and ethereum brought that back where'd the open come back well it's a generational thing if you if you go back to like you know apple as a startup they were trying to take down ibm right it was always there's always the bigger thing that was that we we're trying to sort of unbundle or unpackage because they have too much power they have too much influence and now you know facebook and apple and these big tech companies they are that on on the planet and they're doing it bigger than it's ever been done but when they were startups they existed to try to take that from a bigger company so i think you know it's not an it's not a fact that like facebook or zuckerberg is is the villain here it's just the fact that we're reaching peak centralization anything past this point it becomes more and more unhealthy right and an open metaverse is just a way to build a solution instead of more of a problem and i think if we do just allow corporations to build and own them on the metaverse these problems will get bigger and larger more significant they will touch more people on earth and we know what that looks like so why not try something different so what's the playbook what's the current architecture of the open meta verse that you see and how do people get involved is there protocols to be developed is there new things that are needed how does the architecture layout take us through that your mindset vision on that and then how can people get involved yeah so the the entity structure of what i do is a company called crucible out of the uk um but i i found out very quickly that just a purely for-profit closed company a commercial company won't achieve this objective there's limitations to that so i run a dao as well out of switzerland it's called open meta we actually we named it this six months before facebook changed their name and so this is just the track we're on right and what we develop is a protocol uh we believe that the internet built by game developers is how you define the metaverse and that protocol is in the dao it is in the dow it's that's crucial crucible protocol open meta okay you can think of crucible as labs okay no we're building we're building everything so incubator kind of r d kind of thing exactly yeah and i'm making the choice to develop things and open them up create public goods out of them harness things that are more of a bottom-up approach you know and what we're developing is the emergence protocol which is basically defining the interface between the wallets and the game engines right so you have unity and unreal which all the game developers are sort of building with and we have built software that drops into those game engines to map ownership between the wallet and the experience in the game so integration layer basically between the wallet kind of how stripe is viewed from a software developer's campaign exactly but done on open rails and being done for a skill set of world building that is coming and game developers are the best suited for this world building and i like to own what i built yeah i don't like other people to own what i build and i think there's an entire generation that's that's really how do you feel about the owning and sharing component is that where you see the scale coming into play here i can own it and scale it through the relationship of the open rails yeah i mean i think the truth is that the open metaverse will be a smaller network than even one corporate virtual world for a while because these companies have billions of people right yeah every room you've ever been in on earth people are using two or three of facebook's products right they just have that adoption but they don't have trust they don't have passion they don't have the movement that you see in web3 they don't have the talent the level of creative talent those people care about owning what they create on the on what can someone get involved with question is that developer is that a sponsor what do people do to get involved with do you and your team and to make it bigger i mean it shouldn't be too small so if this tracks you can assume it gets bigger if you care about an open metaverse you have a seat at the table if you become a member of the dao you have a voice at the table you can make decisions with us we are building developing technology that can be used openly so if you're a game developer and you use unity or unreal we will open the beta this month later and then we move directly into what's called a game jam so a global hackathon for game developers where we just go through a giant exploration of what is possible i mean you think about gaming i always said the early adopters of all technology and the old web one was porn and that was because they were they were agnostic of vendor pitches or whatever is it made money they've worked we don't tell them we've always been first we don't tolerate vaporware gaming is now the new area where it is so the audience doesn't want vapor they want it to work they want technology to be solid they want community so it's now the new arbiter so gaming is the pretext to metaverse clearly gaming is swallowing all of media and probably most of the world and this game mechanics under the hood and all kinds of underlying stuff now how does that shape the developer community so like take the classic software developer may not be a game developer how do they translate over you seeing crossover from the software developers that are out there to be game developers what's your take on that it's an interesting question because i come to a lot of these events and the entire web 3 movement is web developers it's in the name yeah right and we have a whole wave of exploration and nfts being sold of people who really love games they're they're players they're gamers and they're fans of games but they are not in the skill set of game development this is a whole discipline yeah it's a whole expertise right you have to understand ik retargeting rigging bone meshes and mapping of all of that stuff and environment building and rendering and all these things it's it's a stacked skill set and we haven't gone through any exploration yet with them that is the next cycle that we're going to and that's what i've spent the last three or four years preparing for yeah and getting the low code is going to be good i was saying earlier to the young gun we had on his name was um oscar belly he's argo versus he's 25 years old he's like he made a quote i'm too old to get into esports like 22 old 25 come on i'd love to be in esports i was commenting that there could be someone sitting next to us in the metaverse here on tv on our digital tv program in the future that's going to be possible the first party citizenship between physical experience absolutely and meta versus these cameras all are a layer in which you can blend the two yeah so that that's that's going to be coming sooner and it's really more of the innovation around these engines to make it look real and have someone actually moving their body not like a stick figure yes or a lego block this is where most people have overlooked because what you have is you have two worlds you have web 3 web developers who see this opportunity and are really going for it and then you have game developers who are resistant to it for the most part they have not acclimated to this but the game developers are more of the keys to it because they understand how to build worlds yeah they do they understand how to build they know what success looks like they know what success looks like if you if you talk about the metaverse with anyone the most you'll hear is ready player one yeah maybe snow crash but those things feel like games yeah right so the metaverse and gaming are so why are game developers um like holding back is because they're like ah it's too not ready yet i'm two more elite or is it more this is you know this is an episode on its own yeah um i'm actually a part of a documentary if you go to youtube and you say why gamers hate nfts there's a two-part documentary about an hour long that robin schmidt from the defiant did and it's really a very good deep dive into this but i think we're just in a moment in time right now if you remember henry ford when he he produced the car everybody wanted faster horses yeah they didn't understand the cultural shift that was happening they just wanted an incremental improvement right and you can't say that right now because it sounds arrogant but i do believe that this is a moment in time and i think once we get through this cultural shift it will be much more clear why it's important it's not pure speculation yeah it's not clout it's not purely money there's something happening that's important for humanity yeah and if we don't do it openly it will be more of a problem yeah i totally agree with you on that silent impact is number one and people some people just don't see it because it's around the corner visionaries do like yourselves we do my objective over the next say three to six months is to identify which game developers see the value in web 3 and are leaning into it because we've built technology that solves interoperability between engines mapping ownership from wallets all the sort of blueprints that are needed in order for a game developer to build this way we've developed that we just need to identify where are they right because the loudest voices are the ones that are pushing back against this yeah and if you're not on twitter you don't see how many people really see this opportunity and i talked to epic and unity and nvidia and they all agree that this is where the future is going but the one question mark is who wants it where are they you know it's interesting i talked to lauren besel earlier she's from the music background we were talking about open source and how music i found that is not open it's proprietary i was talking about when i was in college i used to deal software you'd be like what do you mean deal well at t source code was proprietary and that started the linux movement in the 80s that became a systems revolution and then open source then just started to accelerate now people like it's free software is like not a big deal everyone knows it's what it was never proprietary but we were fighting the big proprietary code bases you mentioned that earlier is there a proprietary thing for music well not really because it's licensed rights right so in the metaverse who's the proprietary is it the walled garden is the is it is it the gamers so is it the consoles is it the investment that these gaming companies have in the software itself so i find that that open source vibe is very much circulating around your world actually open maps in the word open but open source software has a trajectory you know foundations contributors community building same kind of mindset music not so much because no one's it's not direct comparable but i think here it's interesting the gaming culture could be that that proprietary ibm the the state the playstation the xbox you know if you dive into the modding community right the modding community has sort of been this like gray area of of gaming and they will modify games that already exist but they do it with the values of open source they do it with composability and there's been a few breakthroughs counter-strike is a mod right some of the largest games of all time came from mods of other games look at quake had a comeback i played first multiplayer doom when it came out in the 90s and that was all mod based exactly yeah quake and quake was better but you know i remember the first time on a 1.5 cable mode and playing with my friends remember vividly now the graphics weren't that good but that was mod it's mod so then you go i mean and then you go into these other subcultures like dungeons and dragons which was considered to be such a nerdy thing but it's just a deeply human thing it's a narrative building collective experience like these are all the bottom-up type approaches modding uh world building so you're going to connect so i'm just kind of thinking out loud here you're going to connect the open concept of source with open meta bring game developers and software drills together create a fabric of a baseline somewhat somewhat collected platform tooling and components and let it just sell form see what happens better self form that's your imposing composability is much faster yeah than a closed system and you got what are your current building blocks you have now you have the wallet and you have so we built an sdk on both unity and unreal okay as a part of a system that is a protocol that plugs into those two engines and we have an inventory service we have an avatar system we basically kind of leaned into this idea of a persona being the next step after a pfp so so folks that are out there girls and boys who are sitting there playing games they could build their own game on this thing absolutely this is the opportunity for them entrepreneurs to circumvent the system and go directly with open meta and build their own open environment like i said before i i like to own the things i built i've had that entrepreneurial lesson but i don't think in the future you should be so okay with other companies or other intermediaries owning you and what you build i think i mean opportunity to build value yeah and i think i think your point the mod culture is not so much going to be the answer it's what that was like the the the the dynamic of modding yes is developing yes and then therefore you get the benefit of sovereign identity yeah you get the benefit of unbanking that's not the way we market this but those are benefits that come along with it and it allows you to live a different life and may the better product win yeah i mean that's what you're enabling yeah ryan thanks so much for coming on real final question what's going on here why are we here in monaco what's going on this is the inaugural event presented by digital bits why are we here monaco crypto summit i'm here uh some friends of mine brittany kaiser and and lauren bissell invited me here yeah i've known al for for a number of years and i'm just here to support awesome congratulations and uh we'll keep in touch we'll follow up on the open meta great story we love it thanks for coming on okay cube coverage continues here live in monaco i'm john furrier and all the action here on the monaco crypto summit love the dame come back next year it'll be great back with more coverage to wrap up here on the ground then the yacht club event we're going to go right there as well that's in a few hours so we're going to be right back [Music] you

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the nfts now the meta verses you know at

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OSCAR BELLEI, Agoraverse | Monaco Crypto Summit 2022


 

>>Okay, welcome back everyone. This is the Cube's coverage here. Monaco took a trip all the way out here to cover the Monaco crypto summit. I'm John feer, host of the cube, a lot of action happening presented by digital bits and this ecosystem that's coming together, building on top of digital bits and other blockchains to bring value at the application. These new app, super apps are emerging. Almost every category's gonna be decentralized. This is our opinion and the world believes it. And they're here as well. We've got Oscar ballet CEO co-founder of Agora verse ago is a shopping metaverse coming out soon. We'll get the dates, Oscar. Welcome to the cube. >>Thank you very much for having me. >>We were just talking before you came on camera. You're a young gun, young entrepreneur. You're a gamer. Yeah, a little bit too old to miss the eSports windows. You said, you know, like 25. It's great until that's you missed the window. I wish I was 25 gaming the pandemic with remote work, big tailwind acceleration around the idea of this new digital VI virtual hybrid world. We're living in where people want to have experiences that are similar to physical and virtual. You're doing something really cool around shopping. Yeah. Take a explain. What's going on when the, I know it's not out yet. It's in preview. Yeah. Take a minute to explain. >>Absolutely. So a goers really is a way to create those online storefront environments, virtual environments that are really much inspired by video games in their usage and kind of how the experience goes forward. We want to recreate the brand's theme, aesthetic storytelling or the NFT project as well. All of that created in a virtual setting, which is way more interesting than looking at a traditional webpage. And also you can do some crazy stuff that you can't do in real life, in a real life store, you know, with some crazy effects and lighting and stuff. So it's, it's a whole new frontier that we are trying to cover. And we believe that there is a real use case for shopping centric S experiences and to actually make the S a bit more than a buzzword than that. It is at the moment. >>Okay. So a Agora is the shopping. Metaverse a Agora verse is the company name and product name. You're on the Solona blockchain. Got my notes here, but I gotta ask you, I mean, people are trying to do this right now. We see a lot of high end clients like Microsoft showroom, showroom vibes. Yeah. Not so much. E-commerce per se, but more like the big, I mean it's low hanging fruit. Yeah. How do you guys compare to some other apps out there? Other metaverses? >>I think compared to the bigger companies, we are way more flexible and we can act way more quickly than they can. They still have a lot of ground to cover. And a lot of convincing to do with their communities of users metaverse is not really the most popular topic at the moment. It's still very much kind of looked at as a trend, as something that is just passing and they have to deal with this community interaction that is not really favorable for them. There are other questions about the metaverse that are not being talked about as often, but the ecological costs, for example, of running a metaverse like Facebook envisions it, of running those virtual headsets, running those environments. It's very costy on, on, on the ecological side of things and it's not as often mentioned. And I think that's actually their biggest challenge. >>Can you get an example for folks that don't are in the weeds on that? What's the what's what do you mean by that? The cost of build the headsets? Is it the >>Servers? It's more of the servers, really? You need to run a lot of servers, which is really costly on the environment and environmental questions are at the center of public debates. Anyways, and companies have to play that game as well. So they will have to find kind of this balance between, well, building this cool metaverse, but doing it in an ecological friendly manner as well. I think that's their toughest challenge. >>And what's your solution just using the blockchain? Well, an answer to that, cause some people say, Hey, that's not that's, that's not. So eco-friendly either, >>That's part of it. And it's also part of why we're choosing an ecosystem such as Lana as a starter. It's not limited to only Salana, but Salala is, is known as a blockchain. That is very much ecological. Inclined transactions are less polluting. And definitely this problem is, is tackled in the fact that we are offering this product on a case by case scenario brands come to us, we build this environment and we run something that is proper to them. So the scale of it is also way less important that what Facebook is trying to build. >>Yeah. They're trying to build the all encompassing. Yeah. All singing old dancing, as we say system, and then they're not getting a lot of luck. They just got slammed dunked this week on the news, I saw the, you know, FTC moved against them on the acquisition of the exercise app. >>It's it's a tough, it's a tough battle for them. Let's say they >>Still have, they got a headwind. I wouldn't say tailwind. They broke democracy. So they gotta pay for it. Right. Exactly. I always say definitely revenge going on there. I'm not a big fan of what they did. The FTC. I think that's bad move. They shouldn't block acquisitions, but they do buy, they don't really build much. That's well documented. Facebook really hasn't built anything except for Facebook. That's right. Mean what's the one thing Facebook has done besides Facebook. >>I mean, >>It's everything they've tried is failed except for Facebook. Yeah. >>So we'll see what's going on with the Methodist side. >>Well, so successful, not really one trick bony. Yeah. They bought Instagram. They bought WhatsApp, you know, and not really successful. >>That's true. They do have the, the means though, to maybe become successful with something. So >>You're walking out there, John just said, Facebook's not successful. I meant they don't. They have a one product company. They use their money to buy everything. Yeah. And that's some people don't like that, but anyway, the startups like to get bought out. Yeah. Okay. So let's get back to the metaverse it's coming out is the business model to build for others. Are you gonna have a system for users? What's what's the approach? How do you, how are we view viewing this? What's the, the business you're going after? >>So we are very much a B2B type of service where we can create custom kind of tailor made virtual environments for brands, where we dedicate our team to building those environments, which has been what we have been at the start to really kickstart the initiative. But we're also developing the tool that will allow antibody to develop their own shop themselves, using what we give them to do something kind of like the Sims for those that know, building their environment and building their shop, which will they, they, they will then be to put online and for anybody of their user base customers to have a look at. So it's, it's kind of, yeah, the tailor made experience, but also the more broader experience where we want to create this tool, develop this tool, make it accessible to the public with a subscription based model where any individual that has an idea and maybe a product that is interesting for the metaverse be able to create this virtual storefront and upload it directly. >>How long does it take to build an environment? Let's say I was, I wanna do a cube. Yeah. I go to a lot of venues all around the world. Yeah. MOSCON and San Francisco, the San convention center in Las Vegas, we're here in Monaco. How do I replicate these environments? Do I call you up and say, Hey, I need some artists. Do you guys render it? What's the take us through the process. >>Yeah. It's, it's basically a case by case scenario at the moment, very much. We're working with our partners that find brands that are interested in getting into the metaverse and we then design the shops. Well, it depends on the brands. Some have a really clear idea of what they want. Some are a bit more open to it and they're like, well, we have this and this, can you build something? >>I mean, I mean, I can see the apple store saying, Hey, you know, they're pretty standard apple stores. You got cases of iWatches. Yeah. I mean that's easily to, replicateable probably good ROI for them. >>Exactly. It's it's is that what you're thinking? Their team. Exactly. Yeah. It depends. And we, we want to add a layer of something cuz just replicating the store simply. Yeah. It's it's maybe not as interesting, you know, it just, oh, okay. I'm in the store. It's white, everywhere. It's apple. Right. It's like, oh I'm in at the dentist, but we want to add some video game elements to the, to those experiences. But very subtle ones, ones that won't make you feel, oh, I'm playing one of these games, you know? It's yeah. Very supple. >>You can, you can jump into immersive experience as defined by the brand. Yeah. I mean the brand will control the values. So you're say apple and you're at the iWatch table. Yeah. You could have a digital assistant pop in there with an avatar. Exactly. You can jump down a rabbit hole and say, Hey, I want this iWatch. I'm a bike mountain biker. For example, I could get experience of mountain biking with my watch on I fall off, ambulance sticks me up. I mean, all these things that they advertise is what goes >>On. Yeah. And we can recreate these experiences and what they're advertising and into a more immersive experience is what we're trying to our, our goal is to create experiences. We know that, you know, why does someone is someone spend so much at Disneyland? It's like triple the price of whatever, because you know, it's Mickey mouse around you. It's, that's the experience that comes around. And often the experience is more important than the product. Sometimes >>It's hard. It's really hard to get that first class citizen experience with the event or venue physical. Yeah. Which is a big challenge. I know the metaverse are gonna try to solve this. So I gotta ask you what's your vision on solving that? Okay. Cause that's the holy grail. That's what we're talking about here. Yeah. I got a physical event or place. I wanna replicate it in the metaverse but create that just as good first party citizen like experience. >>Yeah. I mean that's the whole event event type of business side of the metaverse is also a huge one. It's one that we are choosing to tackle after the e-commerce one. But it's definitely something that has been asked a lot by the brands where like we want to create, like, we want to release this store for an event that is in real life, but we want to make it accessible to the largest number. That's why we saw with Fortnite as well. All those events, the fashion week in the central land. And >>Sand's a Cub in the Fortnite too. >>There you go. And so the, the event aspect is super important and we want those meta shops to be places where a brand can organize an event. Let's say they want to make the entrance paid. They can do an NFD for that if they want. And then they have to, the user has to connect the NFD to access the event with an idea. Right. But that's definitely possible. And that's how we leverage blockchain as well with those companies and say, you know, you're not familiar with >>This method. You're badging, you know, you're the gaming where we were talking earlier. Yeah. Badging and credentials and access methods. A tech concept can be easily forwarded to NFTs. Yeah, >>Exactly. Exactly. And brands are interested in that. >>Sure. Of course. Yeah. By being the NFT. That's cool. Yeah. Yeah. So I gotta ask you the origination story. Take me through the, the, how this all started. Yeah. Was it a seat of an idea you and your friends get together? Yeah. It was an it scratch. And when you're really into this, what's the origination story and where you're at now. >>So we started off in January really with a, quite a, a different idea. It was called the loft business club. It's an NFT collection on the Salina blockchain. And the whole idea beyond it is that NFT holders would have access to their virtual apartments that we called the lofts. It got very popular. We got a really big following at the start. It was really the trend back in January, February. And we managed to, to sell out successfully the whole collection of 5,000 NFTs. And yeah, we started as a group of friends, really like-minded friends from my hometown in, in, met in France who are today, the co-founders and the associates with different backgrounds. Leo has the marketing side of things. A club has the 3d designing. We had all our different skills coming into it. Obviously my English was quite helpful as well cause French people in English it's, it's not often the best French English. Yeah. And I was, the COO has been doing amazing on the kind of the serious stuff. You know, the taxis lawyers >>Operational to all of trains running on time. >>Exactly >>Sure. People get their jobs done. >>Yeah, exactly. So >>It's well too long of a lunch cuz you know, French would take what, two hour lunches. Yeah. You >>Have to enjoy it. Yeah. >>Coffee and stuff. That's wine, you know about creative, >>But yeah, it's, it's a friend stuff that started as a, as a passion project and got so quick. And today I'm here talking to you in this setting. It's like, >>You're pretty excited. >>I mean it's super excited. It's such a we're you know, we feel like we're building something that's new and our developer team, we're now a team of 15 in total with developers based in Paris, mostly. And everybody is, is feeling like, you know, they're contributing to something new and that's, what's exciting about it. You know, it's something that's not really done or it's trying to be done, but nobody really knows the way >>It's pioneering days. But the, but the pandemic has shifted the culture faster because people like certainly the gen Zs are like, I don't wanna reuse that old stuff. Yeah. And, but they still want to go to like games or events or go to stores. Yeah. But once to go to a store, I mean, I go to apple store all the time where I live in Palo Alto, California. And it's like, yeah, I love that store. And I know it by heart. I don't, I don't have to go there. Yeah. Walking into the genius bar virtually I get the same job done. Yeah, >>Exactly. That's that's what we want to do. And the other pandemic is just it's it's been all about improving, you know, people's condition, life conditions at home, I think. And that's what kind of boosted the whole metaverse conversation and Facebook really grabbing onto it as well. It's just that people were stuck at home and for gamers, that's fine. We used to be stuck at home playing video games all day. Yeah. We survived the pandemic fine. But for other people it was a bit more of a new >>Experience. Well, Oscar, one of the cool things is that you said like mind you and your founding team, always the secret to success. But now you see a lot of old guys like me and gals coming in too, your smart people are like-minded they get it. Especially ones that have seen the ways before, when you have this kind of change, it's a cultural shift and technology shift and business model shift at the same time. Yeah. And to me there's gonna be chaos, but at the end of the day, >>I mean there's fun and >>Chaos. That's opportunity. There's a fun and fun and opportunity. >>It's fun and chaos, you know, and yeah. Likeminded people and the team has really been the driving factor with our company. We are all very much excited about what we're doing and it's been driving us forward. >>Well, keep in touch. Thanks for coming on the cube and sharing, sharing a story with us in the world. We really appreciate we'll keep in touch with you guys. Do love what you do. Oscar ballet here inside the cube Argo verse eCommerce shop. The beginning of this wave is happening. The convergence of physical virtual is a hybrid mode. It's a steady state. It is not gonna go away. It's only gonna get bigger, more cooler, more relevant than ever before. Cube covering it like a blanket here in Monaco, crypto summit. I'm John furrier. We'll be right back after this short break.

Published Date : Jul 30 2022

SUMMARY :

I'm John feer, host of the cube, a lot of action happening presented by digital bits big tailwind acceleration around the idea of this new digital VI virtual hybrid and kind of how the experience goes forward. You're on the Solona blockchain. And a lot of convincing to do with their It's more of the servers, really? Well, an answer to that, cause some people say, So the scale of it is also way less important that what Facebook is trying to build. news, I saw the, you know, FTC moved against them on the acquisition of the exercise It's it's a tough, it's a tough battle for them. I'm not a big fan of what they did. Yeah. you know, and not really successful. They do have the, the means though, to maybe become successful with something. the startups like to get bought out. idea and maybe a product that is interesting for the metaverse be able to create this virtual storefront MOSCON and San Francisco, the San convention center in Las Vegas, that are interested in getting into the metaverse and we then design the shops. I mean, I mean, I can see the apple store saying, Hey, you know, they're pretty standard apple stores. It's like, oh I'm in at the dentist, I mean the brand will control the values. the price of whatever, because you know, it's Mickey mouse around you. I know the metaverse are gonna try to solve this. But it's definitely something that has been asked a lot by the brands where like we want to create, like, we want to release this store for the event with an idea. You're badging, you know, you're the gaming where we were talking earlier. And brands are interested in that. So I gotta ask you the origination And the whole idea beyond it is that NFT holders would have access So It's well too long of a lunch cuz you know, French would take what, two hour lunches. Yeah. That's wine, you know about creative, And today I'm here talking to you in this setting. And everybody is, is feeling like, you know, they're contributing to something new and that's, what's exciting about it. like certainly the gen Zs are like, I don't wanna reuse that old stuff. And the other pandemic is just it's it's been all about improving, always the secret to success. There's a fun and fun and opportunity. It's fun and chaos, you know, and yeah. Thanks for coming on the cube and sharing, sharing a story with us in the world.

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Michael Gord


 

hello welcome everyone to thecube's coverage here in monaco i'm john furrier host of thecube the monaco crypto summit is happening we're here for the full day and tonight at the yacht club for special presentations crypto team is here digital bits and the industry's gathering and we get some great guests lined up throughout the day our first guest is michael gord co-founder and ceo of gda capital michael welcome to thecube cube great lunch on so we're kicking off the day here we got a lot of a lot of commentary around crypto and also we're in monaco so kind of a special inaugural event why this event why are people gathering here in monaco monaco has traditionally been a top financial jurisdiction but and there has been crypto events here before but never with participation from from prince albert so this being the first event first blockchain focus event in monaco that has participation from prince albert has brought a has brought a global audience and the fact that digital bets is intending to there's a a lot of excitement and and what uh what digital bits is going to be coming to market with yeah and i think i talked to alberto the founder and ceo of digitalbits um i've known him for many years he's a tech guy by heart but he's been in the trenches doing a lot of work over the years in crypto and one of the things i think digital bits has nailed this first the name's amazing but they got real deals i saw our announcement a couple days ago less than 48 hours roma soccer team has a new player they brought the big roll out digitalbits is on the uniform on the front of it huge crowd great visibility so this is a real trend where the the assets of physical and digital coming together there's certainly a lot of hype and a lot of kind of like cleaning up right now in the market but this train is definition is happening training has left the station there's been a lot of over the past decade a lot of startups building in the on blockchains and some of those startups have become big companies but big traditional enterprises have been slow to adopt digital assets and uh digitalbits is really well positioned to bring a lot of those and bring a lot of enterprise participation to the blockchain yeah i mean we met a couple days ago and we were talking in um at the hotel um you're you've been at this for a while you got some great successes talk about your firm what are you guys doing gda what are some of the things you're working on uh you're doing some investment what are some of the angles you're taking bets you've made things you're looking at yeah so i'm a serial entrepreneur and investor i've been focused on the mainstream adoption digital assets for the last decade went about that in in various different ways as i have as i've matured but the way our business looks now is uh is focused on bridging the gap between institutional capital markets and the blockchain and helping institutional capital participate in the market um so we help digital assets with their with their public offering we've gotten into traditional public markets through uh the blockchain moon acquisition corp spac that one of my co-founders is director of we have a brokerage business that does a few hundred million dollars about the transaction volume collateralized lending business we just started some some funds principal investments and then we incubate our own companies internally in category new categories like the metaverse nfts and um other things like that so pretty diversified across the boxing cabinet market at this point and in general looking to create solutions to um help the traditional capital market and the boxing cabinet market get get deeper exposure here you know it's interesting i hear you're speaking about the um how you guys are handling your your view of the landscape multiple moving parts on the investment thesis a lot of integration of instruments and vehicles it's a new creative structural change i mean if you look at just the money how crypto and the future of money this this cultural shift it's also some structural change on how to invest how to manage the investments how to bring on like incubation into most capital public private at the same time on the other side of the coin you have the entrepreneurial energy of um a lot of entrepreneurial ideas you see a lot of creative artists the creator culture has emerged in the past year and a half as a massive wave but to me that's just an application on top of the new infrastructure if you look at all the big investment houses that are pouring billions of whether it's industrial horowitz or other big vcs moving and shifting it's all the same game it's the infrastructure platform applications and it's but it's different it's not what we used to see because it decentralized how do you react to that what's your view on that concept you see it the same way yeah i think that there's everything with blockchains is novel but almost all of it we've seen before so um we've had games before now with the blockchain we have the ability to earn income by playing games we've had exchanges before but they've always been a centralized organization that everything that is now built on blockchains exists in the traditional internet or capital market or game industry or or whatever uh that you know there has been art for generations there's been uh now the ability to have art on the blockchain with provable nft like every everything is innovative because of the decentralization aspect but it's not it's not the first thing the first time that we've seen any of this stuff it's almost interesting you're seeing it recycling all the same concepts on the old web kind of come in the new web and there's also a gen z angle especially the metaverse metaverse the constant theme i'm seeing is hey you want to watch sports you can watch in the metaverse and do it differently and not have to attend so you know the whole pandemic has shown us that hybrid virtual and hybrid is coming together and so i see a huge tsunami of innovation coming from just the tailwind post pandemic i think still massive value in a real event like this us being able to sit in front of each other as real people is uh not replicatable in the metaverse but to be in monaco is not possible for everyone because uh visa reasons because they have something you know it's just you have to be here today is not possible for a hundred percent of the world or for a sports game or for a concert or for a music premiere movie premiere really anything that's happening in the real world is not the metaverse is not gonna replace the real world but it is gonna create a massive additional audience to anything that's happening in the real world that anyone around the world can participate and how amazing would it be for uh for someone from zimbabwe someone from sydney and someone from brazil to all be interested in what digital bits is doing in monaco and what prince albert is you know how how how how the monarchical crypto summit is looking to position monaco in the future of cryptocurrency the kind of theme of this event and they have the amazing fortune to meet in the metaverse it doesn't replace well i mean i think i mean i think this is a great point this to me is going to be the holy grail in my opinion i agree if you look at the notion of presence we're face to face we're here there's people here so we peace we see each other in the lobby maybe he's out sightseeing at dinners so when you have that face to face that's the scarce resource right that's going to be the intimacy sometimes it's not even just to learn about what the pro what's going on but if we're present here how do we create that same experience when you have presence not just some icon chatting but like just movement knowing that you're there connected to people first party is going to be no one's really done it well i think the metaverse is to me is showing the path to being a first-class citizen digitally with a real-time event it's new so it is possible to communicate in the metaverse through through a microphone so if if you're beside someone then similar to the real world you can say you know hey how's it going what do you think about the presentation or or whatever you want and if you're speaking in a conversational way then the person beside you will hear what the person down the hall might might not um it's also that i've i've seen new features in certain like experiences that are coming to market that kind of take the google hangout or skype yeah like video infrastructure and put that in so we could choose to have our cameras on which is it's getting better but it of course doesn't replace real presence there's no doubt in my mind that in near future soon sooner or later there's gonna be a guest sitting right next to you that's not here okay there will be a hologram model where people will be interviewed will have capability to visualize that person they'll be in a metaverse they'll be queuing up for interviews this is a game this is a mind-blowing thing i mean if you just think about that concept that we could have participation in real time here with expressions with their with their digital expression their icon whatever whatever their nfts are so i think this is going to be the blending of how communities gather and i think ultimately how truth and and journalism and news is going to change so to me yeah we're super excited we're here obviously because we want to get the stories and you know we love what digital bits is doing prince albert certainly a relevant figure on the global stage um i think this is a signal for a lot of things to come indeed indeed all right so final question before we move on what's your hottest thing you got going on what are you looking at what are you most excited about um well just just this conference um we've got quite a lot of of companies we have exposure in that are that are presenting and a lot of them are coining new new new niches of the market so um we have uh um we've spoken about a lot about the metaverse we have you know i'm and i think the metaverse is probably the the thing that i'm overall most excited about i think it's the next multi-trillion dollar market that feels like bitcoins in but in addition to that we have the first regenerative finance platform that is that is presenting here that's using decentralized finance and and blockchain technology to create a model that people can earn income while mining carbon credits essentially with an objective of having first boxing all blocking protocols but eventually creating a leader board of carbon positive businesses where businesses will challenge their competitors to be more carbon positive in a way that actually earns them earn some income outside of the potential value what's the name of that company that's kyoto protocol uh we have the first entertained to earn a company that is is presenting here it's playgood um the first uh e-commerce metaverse platform so integrated directly into e-commerce without needing to i think the future of the metaverse is is social links you have you know finest in the metaverse and you have all of the all the logos of metaverses that you have experiences in which is cool yeah that that's uh but then you're you're going out of the native website instead of having a um instead of you know native to the to the website having a metabolism experience so they're doing that um yeah really cool awesome final question one more final question i got for you because you made me think of it so metaverse obviously hot is there going to be an open metaverse you start to see walled gardens and you got facebook they got slam dunk by the u.s uh in terms of monopolistic move for buying a exercise act which you know i can i i don't think that was a good move by the u.s i think i let him do that but but there they're they're kind of the wall garden model the old facebook i mean decentralized about open yeah historically if we go back in time there's always open and closed infrastructure in the internet um there was there is companies building open infrastructure companies building closed infrastructure and we could have been talking in 1992 about whether the private intranet will create mass adoption or the open internet will create mass adoption and not that the the intranet is probably is even today still a multi-billion dollar per year business but it's not a multi-trillion dollar per year per year you know infrastructure like the public internet same with the blockchain in 2012 2013 um private blockchains were all the rage by banking raising hundreds of millions of dollars to build up private boxing infrastructure and private blockchains are generating probably today still multi-billion dollars of revenue annually but they haven't accrued multi-trillion dollars like the public watching has i think the same thing will be in the metaverse there will be open and closed infrastructure um but event and there already is close you know fortnight and and games are are essentially closed metaverses just without ownable land um i always look at the i'm old school i look at aol they had they monopolized dial up internet like where the hell did that go you know history so again yeah we don't know it's going to be maybe a connection a connection point between these open metaverses we'll see maybe i'm investment update michael thanks for coming on thecube appreciate you kicking off the event here monaco crypto summit powered by digital bits presented by digital bits uh the company really and behind all the innovation here and the companies i'm john furrier with more coverage after this short break thanks john [Music] you

Published Date : Jul 29 2022

SUMMARY :

new niches of the market so um we have

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David Hatfield, Lacework | AWS re:Inforce 2022


 

(upbeat music) >> We're back in Boston, theCUBE's coverage of Re:Inforce 2022. My name is Dave Vellante. Dave Hatfield is here. He's the co-CEO of Lacework. Dave, great to see again. Hat. >> Thanks Dave. >> Do you still go by Hat? >> Hat is good for me. (Dave V laughing) >> All right cool. >> When you call me David, I'm in trouble for something. (Dave V Laughing) So just call me Hat for now. >> Yeah, like my mom, David Paul. >> Exactly. >> All right. So give us the update. I mean, you guys have been on a tear. Obviously the Techlash, >> Yep. >> I mean, a company like yours, that has raised so much money. You got to be careful. But still, I'm sure you're not taking the foot off the gas. What's the update? >> Yeah no. We were super focused on our mission. We want to de deliver a cloud security for everybody. Make it easier for developers and builders, to do their thing. And we're fortunate to be in a situation, where people are in the early innings of moving into the cloud, you know. So our customers, largely digital natives. And now increasingly cloud migrants, are recognizing that in order to build fast, you know, in the cloud, they need to have a different approach to security. And, you know, it used to be that you're either going be really secure or really fast. And we wanted to create a platform that allowed you to have both. >> Yeah. So when you first came to theCUBE, you described it. We are the first company. And at the time, I think you were the only company, thinking about security as a data problem. >> Yeah. >> Explain what that means. >> Well, when you move to the cloud, you know, there's literally a quintillion data sets, that are out there. And it's doubling every several days or whatever. And so it creates a massive problem, in that the attack surface grows. And different than when you're securing a data center or device, where you have a very fixed asset, and you kind of put things around it and you kind of know how to do it. When you move to the shared ephemeral massive scale environment, you can't write rules, and do security the way you used to do it, for a data centers and devices. And so the insight for us was, the risk was the data, the upside was the data, you know? And so if you can harness all of this data, ingest it, process it, contextualize it, in the context of creating a baseline of what normal is for a company. And then monitor it constantly in real time. Figure out, you know, identify abnormal activity. You can deliver a security posture for a company, unlike anything else before. Because it used to be, you'd write a rule. You have a known adversary or a bad guy that's out there, and you constantly try and keep up with them for a very specific attack service. But when you move to the cloud, the attack service is too broad. And so, the risk of the massive amount of data, is also the solution. Which is how do you harness it and use it with machine learning and AI, to solve these problems. >> So I feel like for CISOs, the cloud is now becoming the first line of defense. >> Yep. The CISOs is now the second line. Maybe the auditing is the third line. I don't know. >> Yeah. >> But, so how do you work with AWS? You mentioned, you know, quadrillion. We heard, I think it was Steven Schmidt, who talked about in his keynote. A quadrillion, you know, data points of a month or whatever it was. That's 15 zeros. Mind boggling. >> Yeah. >> How do you interact with AWS? You know, where's your data come from? Are you able to inspect that AWS data? Is it all your own kind of first party data? How does that all work? >> Yeah, so we love AWS. I mean we ultimately, we started out our company building our own service, you know, on AWS. We're the first cloud native built on the cloud, for the cloud, leveraging data and harnessing it. So AWS enabled us to do that. And partners like Snowflake and others, allowed us to do that. But we are a multi-cloud solution too. So we allow builders and customers, to be able to have choice. But we'd go deep with AWS and say, the shared responsibility model they came up with. With partners and themselves to say, all right, who ultimately owns security? Like where is the responsibility? And AWS does a great job on database storage, compute networking. The customer is responsible for the OS, the platform, the workloads, the applications, et cetera, and the data. And that's really where we come in. And kind of help customers secure their posture, across all of their cloud environments. And so we take a cloud trail data. We look at all of the network data. We look at configuration data. We look at rules based data and policies, that customers might have. Anything we can get our hands on, to be able to ingest into our machine learning models. And everybody knows, the more data you put into a machine learning model, the finer grain it's going to be. The more insightful and the more impactful it's going to be. So the really hard computer science problem that we set out to go do seven years ago, when we founded the company, was figure out a way to ingest, process, and contextualize mass amounts of data, from multiple streams. And the make sense out of it. And in the traditional way of protecting customers' environments, you know, you write a rule, and you have this linear sort of connection to alerts. And so you know, if you really want to tighten it down and be really secure, you have thousands of alerts per day. If you want to move really fast and create more risk and exposure, turn the dial the other way. And you know, we wanted to say, let's turn it all the way over, but maintain the amount of alerts, that really are only the ones that they need to go focus on. And so by using machine learning and artificial intelligence, and pulling all these different disparate data systems into making sense of them, we can take, you know, your alert volume from thousands per day, to one or two high fidelity critical alerts per day. And because we know the trail, because we're mapping it through our data graph, our polygraph data platform, the time to remediate a problem. So figure out the needle in the haystack. And the time to remediate is 90, 95% faster, than what you have to do on your own. So we want to work with AWS, and make it really easy for builders to use AWS services, and accelerate their consumption of them. So we were one of the first to really embrace Fargate and Graviton. We're embedded in Security Hub. We're, you know, embedded in all of the core platforms. We focus on competencies, you know. So, you know, we got container competency. We've got security and compliance competencies. And we really just want to continue to jointly invest with AWS. To deliver a great customer outcome and a really integrated seamless solution. >> I got a lot to unpack there. >> Okay. >> My first question is, what you just described, that needle in the haystack. You're essentially doing that in near real time? >> Yep. >> Or real time even, with using AI inferencing. >> Yeah. >> Describe it a little better. >> You're processing all of this data, you know, how do you do so efficiently? You know. And so we're the fastest. We do it in near real time for everything. And you know, compared to our competitors, that are doing, you know, some lightweight side scanning technology, and maybe they'll do a check or a scan once a day or twice a day. Well, the adversaries aren't sleeping, you know, over the other period of time. So you want to make it as near real time as you can. For certain applications, you know, you get it down into minutes. And ideally over time, you want to get it to actual real time. And so there's a number of different technologies that we're deploying, and that we're putting patents around. To be able to do as much data as you possibly can, as fast as you possibly can. But it varies on the application of the workload. >> And double click in the technology. >> Yeah. >> Like tell me more about it. What is it? Is it a purpose-built data store? >> Yeah. Is it a special engine? >> Yeah. There's two primary elements to it. The first part is the polygraph data platform. And this is this ingestion engine, the processing engine, you know, correlation engine. That has two way APIs, integrates into your workflows, ingests as much data as we possibly can, et cetera. And unifies all the data feeds that you've got. So you can actually correlate and provide context. And security now in the cloud, and certainly in the future, the real value is being able to create context and correlate data across the board. And when you're out buying a bunch of different companies, that have different architectures, that are all rules based engines, and trying to stitch them together, they don't talk to each other. And so the hard part first, that we wanted to go do, was build a cloud native platform, that was going to allow us to build applications, that set on top of it. And that, you know, handled a number of different security requirements. You know, behavior based threat detection, obviously is one of the first services that we offered, because we're correlating all this data, and we're creating a baseline, and we're figuring out what normal is. Okay, well, if your normal behavior is this. What's abnormal? So you can catch not only a known bad threat, you know, with rules, et cetera, that are embedded into our engines, but zero day threats and unknown unknowns. Which are the really scary stuff, when you're in the cloud. So, you know, we've got, you know, application, you know, for behavioral threat detection. You have vulnerability management, you know. Where you're just constantly figuring out, what vulnerabilities do I have across my development cycle and my run time cycle, that I need to be able to keep up on, and sort of patch and remediate, et cetera. And then compliance. And as you're pulling all these data points in, you want to be able to deliver compliance reports really efficiently. And the Biden Administration, you know, is issuing, you know, all of these, you know, new edicts for regulations. >> Sure. Obviously countries in, you know, in Europe. They have been way ahead of the US, in some of these regulations. And so they all point to a need for continuous monitoring of your cloud environment, to ensure that you're, you know, in real time, or near real time complying with the environments. And so being able to hit a button based on all of this data and, you know, deliver a compliance report for X regulation or Y regulation, saves a lot of time. But also ensures customers are secure. >> And you mentioned your multi-cloud, so you started on AWS. >> Yeah. >> My observation is that AWS isn't out trying to directly, I mean, they do some monetization of their security, >> Yep. >> But it's more like security here it is, you know. Use it. >> Yeah. >> It comes with the package. Whereas for instance, take Microsoft for example, I mean, they have a big security business. I mean, they show up in the spending surveys. >> Yeah. >> Like wow, off the charts. So sort of different philosophies there. But when you say you're Multicloud, you're saying, okay, you run on AWS. Obviously you run on Azure. You run on GCP as well. >> Yeah. Yep. >> We coin this term, Supercloud, Dave. It's it's like Multicloud 2.0. The idea is it's a layer above the clouds, that hides the underlying complexity. >> Yep. >> You mentioned Graviton. >> Yep. >> You worry about Graviton. Your customer don't, necessarily. >> We should be able to extract that. >> Right. But that's going to be different than what goes on Microsoft. With Microsoft primitives or Google primitives. Are you essentially building a Supercloud, that adds value. A layer, >> Yeah. >> on top of those Hyperscalers. >> Yeah. >> Or is it more, we're just going to run within each of those individual environments. >> Yeah. No we definitely want to build the Security OS, you know, that sort of goes across the Supercloud, as you talk about. >> Yeah. >> I would go back on one thing that you said, you know, if you listen to Andy or Adam now, talk about AWS services, and all the future growth that they have. I mean, security is job one. >> Yeah. Right, so AWS takes security incredibly seriously. They need to. You know, they want to be able to provide confidence to their customers, that they're going to be able to migrate over safely. So I think they do care deeply it. >> Oh, big time. >> And are delivering a number of services, to be able to do it for their customers,. Which is great. We want to enhance that, and provide Multicloud flexibility, deeper dives on Kubernetes and containers, and just want to stay ahead, and provide an option for companies. You know, when you're operating in AWS, to have better or deeper, more valuable, more impactful services to go layer on top. >> I see. >> And then provide the flexibility, like you said, of, hey look, I want to have a consistent security posture across all of my clouds. If I choose to use other clouds. And you don't, the schema are different on all three. You know, all of the protocols are different, et cetera. And so removing all of that complexity. I was just talking with the CISO at our event last night, we had like 300 people at this kind of cocktail event. Boston's pretty cool in the summertime. >> Yeah. Boston in July is great. >> It's pretty great. They're like going, look, we don't want to hire a Azure specialist, and a AWS specialist, and you know, a GCP specialist. We don't want to have somebody that is deep on just doing container security, or Kubernetes security. Like we want you to abstract all of that. Make sense of it. Stay above it. Continue to innovate. So we can actually do what we want to do. Which is, we want to build. We want to build fast. Like the whole point here, is to enable developers to do their job without restriction. And they intuitively want to have, and build secure applications. And, you know, because they recognize the importance of it. But if it slows them down. They're not going to do it. >> Right. >> And so we want to make that as seamless as possible, on top of AWS. So their developers feel confident. They can move more and more applications over. >> So to your point about AWS, I totally agree. I mean, security's job one. I guess the way I would say it is, from a monetization standpoint. >> Yeah. >> My sense is AWS, right now anyway, is saying we want the ecosystem, >> Yeah. >> to be able to monetize. >> Yeah. >> We're going to leave that meat on the bone for those guys. Whereas Microsoft is, they sometimes, they're certainly competitive with the ecosystem, sometimes. End point. >> Yeah. >> They compete with CrowdStrike. There's no question about it. >> Yeah. >> Are they competitive with you in some cases? Or they're not there yet. Are you different. >> Go talk to George, about what he thinks about CrowdStrike and I, versus Microsoft. (Dave V laughing) >> Well, yeah. (Dave H laughing) A good point in terms of the depth of capability. >> Yeah. >> But there's definitely opportunities for the ecosystem there as well. >> Yeah. But I think on certain parts of that, there are more, there's higher competitiveness, than less. I think in the cloud, you know, having flexibility and being open, is kind of core to the cloud's premise. And I think all three of the Hyperscalers, want to provide a choice for customers. >> Sure. >> And they want to provide flexibility. They obviously, want to monetize as much as they possibly can too. And I think they have varying strategies of those. And I do think AWS is the most open. And they're also the biggest. And I think that bodes well for what the marketplace really wants. You know, if you are a customer, and you want to go all in for everything, with one cloud. All right, well then maybe you use their security stack exclusively. But that's not the trend on where we're going. And we're talking about a $154 billion market, growing at, you know, 15% for you. It's a $360 billion market. And one of the most fragmented in tech. Customers do want to consolidate on platforms. >> Absolutely. >> If they can consolidate on CSPs, or they consolidate on the Supercloud, I'm going to steal that from you, with the super cloud. You know, to be able to, you know, have a consistent clarity posture, for all of your workloads, containers, Kubernetes, applications, across multiple clouds. That's what we think customers want. That's what we think customers need. There's opportunity for us to build a really big, iconic security business as well. >> I'm going to make you laugh. Because, so AWS doesn't like the term Supercloud. And the reason is, because it implies that they're the infrastructure, kind of commodity layer. And my response is, you'll appreciate this, is Pure Storage has 70% gross margin. >> Yeah. Yep. >> Right. Look at Intel. You've got Graviton. You control, you can have Intel, like gross margin. So maybe, your infrastructure. But it's not necessarily commodity, >> Yeah. >> But it leaves, to me, it leaves the ecosystem value. Companies like Lacework. >> Amazon offers 220 something services, for customers to make their lives easier. There's all kinds of ways, where they're actually focusing on delivering value, to their customers that, you know, is far from commodity and always will be. >> Right. >> I think when it comes to security, you're going to have, you're going to need security in your database. Your storage. Your network compute. They do all of that, you know, monetize all of that. But customers also want to, you know, be able to have a consistent security posture, across the Supercloud. You know, I mean, they don't have time. I think security practitioners, and security hiring in general, hasn't had unemployment for like seven or 10 years. It's the hardest place to find quality people. >> Right. >> And so our goal, is if we can up level and enable security practitioners, and DevSecOps teams, to be able to do their job more efficiently, it's a good thing for them. It's a win for them. And not having to be experts, on all of these different environments, that they're operating in. I think is really important. >> Here's the other thing about Supercloud. And I think you'll appreciate this. You know, Andreesen says, all companies are software companies. Well, all companies are becoming SAS and Cloud companies. >> Yeah. >> So you look at Capital One. What they're doing with on Snowflake. You know, Goldman what they're doing with AWS. Oracle by Cerner, you know that. So industries, incumbents, are building their own Superclouds. They don't want to deal with all this crap. >> Yeah. >> They want to add their own value. Their own tools. Their own software. And their own data. >> Yeah. >> And actually serve their specific vertical markets. >> Yeah. A hundred percent. And they also don't want tools, you know. >> Right. >> I think when you're in the security business. It's so fragmented, because you had to write a rule for everything, and they were super nuanced. When you move to a data driven approach, and you actually have a platform, that removes the need to actually have very nuanced, specific expertise across all these different. Because you're combining it into your baseline and understanding it. And so, customers want to move from, you know, one of the biggest banks in North America, has 550 different point solutions for security. Thousands of employees to go manage all of this. They would love to be able to consolidate around a few platforms, that integrate the data flows, so they can correlate value across it. And this platform piece is really what differentiates our approach. Is that we already have that built. And everybody else is sort of working backwards from Legacy approaches, or from a acquired companies. We built it natively from the ground up. Which we believe gives us an advantage for our customers. An advantage of time to market speed, efficacy, and a much lower cost. Because you can get rid of a bunch of point solutions in the process. >> You mentioned Devs. Did you, you know, that continuous experience across clouds. >> Yep. >> Do you have like the equivalent of a Super PAs layer, that is specific to your use case? Or are you kind of using, I mean, I know you use off the shelf tooling, >> Yep. >> you allow your developers to do so, but is, is the developer experience consistent across the clouds? That's really what I'm asking? >> Well, I think it is. I mean, I was talking to another CEO of a company, you know, on the floor here, and it's focusing on the build side. You know we focus on both the build and the run time. >> Right. >> And we were talking about, you know, how many different applications, or how fragmented the developer experience is, with all the different tools that they have. And it's phenomenal. I mean, like this, either through acquisition or by business unit. And developers, like to have choice. Like they don't like to be told what to do or be standardized, you know, by anybody. Especially some compliance organization or security organization. And so, it's hard for them to have a consistent experience, that they're using a bunch of different tools. And so, yeah. We want to be able to integrate into whatever workload, a workflow a customer uses, in their Dev cycle, and then provide consistent security on top of it. I mean, for our own company, you know, we got about a thousand people. And a lot of them are developers. We want to make it as consistent as we possibly can, so they can build code, to deliver security efficacy, and new applications and new tools for us. So I think where you can standardize and leverage a platform approach, it's always going to be better. But the reality is, especially in large existing companies. You know, they've got lots of different tools. And so you need to be able to set above it. Integrate with it and make it consistent. And security is one of those areas, where having a consistent view, a consistent posture, a consistent read, that you can report to the board, and know that your efficacy is there. Whatever environment you're in. Whatever cloud you're on. Is super, super critical. >> And in your swim lane, you're providing that consistency, >> Yep. >> for Devs. But you're right. You've got to worry about containers. You got to worry about the run time. You got to worry about the platform. The DevSecOps team is, you know, becoming the new line of defense, right? I mean, security experts. >> Absolutely. Well, we have one customer, that we just have been working with for four years ago. And it's, you know, a Fortune, a Global 2000 company. Bunch of different industries grew through acquisition, et cetera. And four years ago, their CTO said, we're moving to the cloud. Because we want to drive efficiency and agility, and better service offerings across the board. And so he has engineering. So he has Dev, you know. He has operations. And he has security teams. And so organizationally, I think that'll be the model, as companies do follow entries in to sort of, you know, quote. Become software companies and move on their digital journeys. Integrating the functions of DevSecOps organizationally, and then providing a platform, and enabling platform, that makes their jobs easier for each of those personas. >> Right. >> Is what we do. You want to enable companies to shift left. And if you can solve the problems in the code, on the front end, you know, before it gets out on the run time. You're going to solve, you know, a lot of issues that exist. Correlating the data, between what's happening in your runtime, and what's happening in your build time, and being able to fix it in near realtime. And integrate with those joint workflows. We think is the right answer. >> Yeah. >> Over the long haul. So it's a pretty exciting time. >> Yeah. Shift left, ops team shield right. Hat, great to see you again. >> Good to see you, Dave. >> Thanks so much for coming on theCUBE. >> Thanks a lot. >> All Right. Keep it right there. We'll be back. Re:Inforce 2022. You're watching theCUBE from Boston. (calming music)

Published Date : Jul 27 2022

SUMMARY :

He's the co-CEO of Lacework. Hat is good for me. When you call me David, I mean, you guys have been on a tear. You got to be careful. of moving into the cloud, you know. And at the time, I think and do security the way you used to do it, the first line of defense. The CISOs is now the second line. You mentioned, you know, quadrillion. And so you know, what you just described, with using AI inferencing. And you know, compared to our competitors, What is it? Yeah. And the Biden Administration, you know, And so they all point to a need And you mentioned your security here it is, you know. the spending surveys. But when you say you're Multicloud, that hides the underlying complexity. You worry about Graviton. Are you essentially building a Supercloud, Or is it more, we're just going to run you know, that sort of you know, if you listen to that they're going to be to be able to do it for their customers,. And you don't, the schema and you know, a GCP specialist. And so we want to make I guess the way I would say it is, meat on the bone for those guys. They compete with CrowdStrike. with you in some cases? Go talk to George, the depth of capability. for the ecosystem there as well. I think in the cloud, you know, and you want to go all in for everything, You know, to be able to, you know, I'm going to make you laugh. You control, you can have But it leaves, to me, it to their customers that, you know, They do all of that, you know, And not having to be experts, And I think you'll appreciate this. So you look at Capital One. And their own data. And actually serve their And they also don't want tools, you know. to move from, you know, You mentioned Devs. you know, on the floor here, And we were talking about, you know, The DevSecOps team is, you know, And it's, you know, a Fortune, on the front end, you know, Over the long haul. Hat, great to see you again. Keep it right there.

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AWS Partner Showcase S1E3 | Full Segment


 

>>Hey, everyone. Welcome to the AWS partner, showcase women in tech. I'm Lisa Martin from the cube. And today we're gonna be looking into the exciting evolution of women in the tech industry. I'm going to be joined by Danielle GShock, the ISP PSA director at AWS. And we have the privilege of speaking with some wicked smart women from Teradata NetApp. JFI a 10th revolution group, company and honeycomb.io. We're gonna look at some of the challenges and biases that women face in the tech industry, especially in leadership roles. We're also gonna be exploring how are these tech companies addressing diversity, equity and inclusion across their organizations? How can we get more young girls into stem earlier in their careers? So many questions. So let's go ahead and get started. This is the AWS partner showcase women in tech. Hey, everyone. Welcome to the AWS partner showcase. This is season one, episode three. And I'm your host, Lisa Martin. I've got two great guests here with me to talk about women in tech. Hillary Ashton joins us the chief product officer at Terry data. And Danielle Greshaw is back with us, the ISV PSA director at AWS ladies. It's great to have you on the program talking through such an important topic, Hillary, let's go ahead and start with you. Give us a little bit of an intro into you, your background, and a little bit about Teradata. >>Yeah, absolutely. So I'm Hillary Ashton. I head up the products organization. So that's our engineering product management office of the CTO team. Um, at Teradata I've been with Terra data for just about three years and really have spent the last several decades. If I can say that in the data and analytics space, um, I spent time, uh, really focused on the value of, of analytics at scale, and I'm super excited to be here at Teradata. I'm also a mom of two teenage boys. And so as we talk about women in tech, I think there's, um, uh, lots of different dimensions and angles of that. Um, at Teradata, we are partnered very deeply with AWS and happy to talk a little bit more about that, um, throughout this discussion as well. >>Excellent. A busy mom of two teen boys. My goodness. I don't know how you do it. Let's now look, Atter data's views of diversity, equity and inclusion. It's a, the, it's a topic that's important to everyone, but give us a snapshot into some of the initiatives that Terra data has there. >>Yeah, I have to say, I am super proud to be working at Teradata. We have gone through, uh, a series of transformations, but I think it starts with culture and we are deeply committed to diversity, equity and inclusion. It's really more than just a statement here. It's just how we live our lives. Um, and we use, uh, data to back that up. Um, in fact, we were named one of the world's most ethical companies for the 13th year in a row. Um, and all of our executive leadership team has taken an oath around D E and I that's available on LinkedIn as well. So, um, in fact, our leadership team reporting into the CEO is just about 50 50, um, men and women, which is the first time I've worked in a company where that has been the case. And I think as individuals, we can probably appreciate what a huge difference that makes in terms of not just being a representative, but truly being on a, on a diverse and equitable, uh, team. And I think it really, uh, improves the behaviors that we can bring, um, to our office. >>There's so much value in that. It's I impressive to see about a 50 50 at the leadership level. That's not something that we see very often. Tell me how you, Hillary, how did you get into tech? Were you an engineering person by computer science, or did you have more of a zigzaggy path to where you are now? >>I'm gonna pick door number two and say more zigzaggy. Um, I started off thinking, um, that I started off as a political science major or a government major. Um, and I was probably destined to go into, um, the law field, but actually took a summer course at Harvard. I did not go to Harvard, but I took a summer course there and learned a lot about multimedia and some programming. And that really set me on a trajectory of how, um, data and analytics can truly provide value and, and outcomes to our customers. Um, and I have been living that life ever since. Um, I graduated from college, so, um, I was very excited and privileged in my early career to, uh, work in a company where I found after my first year that I was managing, um, uh, kids, people who had graduated from Harvard business school and from MIT Sloan school. Um, and that was super crazy, cuz I did not go to either of those schools, but I sort of have always had a natural knack for how do you take technology and, and the really cool things that technology can do, but because I'm not a programmer by training, I'm really focused on the value that I'm able to help, um, organizations really extract value, um, from the technology that we can create, which I think is fantastic. >>I think there's so much value in having a zigzag path into tech. You bring Danielle, you and I have talked about this many times you bring such breadth and such a wide perspective. That really is such a value. Add to teams. Danielle, talk to us from AWS's perspective about what can be done to encourage more young women to get and under and underrepresented groups as well, to get into stem and stay. >>Yeah, and this is definitely a challenge as we're trying to grow our organization and kind of shift the numbers. And the reality is, especially with the more senior folks in our organization, unless you bring folks with a zigzag path, the likelihood is you won't be able to change the numbers that you have. Um, but for me, it's really been about, uh, looking at that, uh, the folks who are just graduating college, maybe in other roles where they are adjacent to technology and to try to spark their interest and show that yes, they can do it because oftentimes it's really about believing in themselves and, and realizing that we need folks with all sorts of different perspectives to kind of come in, to be able to help really, um, provide both products and services and solutions for all types of people inside of technology, which requires all sorts of perspectives. >>Yeah, the diverse perspectives. There's so much value and there's a lot of data that demonstrates how much value revenue impact organizations can make by having diversity, especially at the leadership level. Hillary, let's go back to you. We talked about your career path. You talked about some of the importance of the focus on de and I at Tarana, but what are, what do you think can be done to encourage, to sorry, to recruit more young women and under groups into tech, any, any carrot there that you think are really important that we need to be dangling more of? >>Yeah, absolutely. And I'll build on what Danielle just said. I think the, um, bringing in diverse understandings, um, of, of customer outcomes, I mean, I, the we've really moved from technology for technology's sake and I know AWS and entirety to have had a lot of conversations on how do we drive customer outcomes that are differentiated in the market and really being customer centric and technology is wonderful. You can do wonderful things with it. You can do not so wonderful things with it as well, but unless you're really focused on the outcomes and what customers are seeking, um, technology is not hugely valuable. And so I think bringing in people who understand, um, voice of customer who understand those outcomes, and those are not necessarily the, the, the folks who are PhD in mathematics or statistics, um, those can be people who understand a day in the life of a data scientist or a day in the life of a citizen data scientist. And so really working to bridge the high impact technology with the practical kind of usability, usefulness of data and analytics in our cases, I think is something that we need more of in tech and sort of demystifying tech and freeing technology so that everybody can use it and having a really wide range of people who understand not just the bits and bites and, and how to program, but also the value in outcomes that technology through data and analytics can drive. >>Yeah. You know, we often talk about the hard skills, but this, their soft skills are equally, if not more important that even just being curious, being willing to ask questions, being not afraid to be vulnerable, being able to show those sides of your personality. I think those are important for, for young women and underrepresented groups to understand that those are just as important as some of the harder technical skills that can be taught. >>That's right. >>What do you think about from a bias perspective, Hillary, what have you seen in the tech industry and how do you think we can leverage culture as you talked about to help dial down some of the biases that are going on? >>Yeah. I mean, I think first of all, and, and there's some interesting data out there that says that 90% of the population, which includes a lot of women have some inherent bias in their day, day behaviors when it comes to to women in particular. But I'm sure that that is true across all kinds of, of, um, diverse and underrepresented folks in, in the world. And so I think acknowledging that we have bias and actually really learning how, what that can look like, how that can show up. We might be sitting here and thinking, oh, of course I don't have any bias. And then you realize that, um, as you, as you learn more about, um, different types of bias, that actually you do need to kind of, um, account for that and change behaviors. And so I think learning is sort of a fundamental, um, uh, grounding for all of us to really know what bias looks like, know how it shows up in each of us. >>Um, if we're leaders know how it shows up in our teams and make sure that we are constantly getting better, we're, we're not gonna be perfect anytime soon. But I think being on a path to improvement to overcoming bias, um, is really, is really critical. And part of that is really starting the dialogue, having the conversations, holding ourselves and each other accountable, um, when things aren't going in, in a, in a Coptic way and being able to talk openly about that, that felt, um, like maybe there was some bias in that interaction and how do we, um, how do we make good on that? How do we change our, our behavior? Fundamentally of course, data and analytics can have some bias in it as well. And so I think as we look at the, the technology aspect of bias, um, looking at at ethical AI, I think is a, a really important, uh, additional area. And I'm sure we could spend another 20 minutes talking about that, but I, I would be remiss if I didn't talk more about sort of the bias, um, and the over the opportunity to overcome bias in data and analytics as well. >>Yeah. The opportunity to overcome it is definitely there you bring up a couple of really good points, Hillary. It, it starts with awareness. We need to be aware that there are inherent biases in data in thought. And also to your other point, hold people accountable ourselves, our teammates, that's critical to being able to, to dial that back down, Daniel, I wanna get your perspective on, on your view of women in leadership roles. Do you think that we have good representation or we still have work to do in there? >>I definitely think in both technical and product roles, we definitely have some work to do. And, you know, when I think about, um, our partnership with Teradata, part of the reason why it's so important is, you know, Teradata solution is really the brains of a lot of companies. Um, you know, the what, how, what they differentiate on how they figure out insights into their business. And it's, it's all about the product itself and the data and the same is true at AWS. And, you know, we really could do some work to have some more women in these technical roles, as well as in the product, shaping the products. Uh, just for all the reasons that we just kind of talked about over the last 10 minutes, um, in order to, you know, move bias out of our, um, out of our solutions and also to just build better products and have, uh, better, you know, outcomes for customers. So I think there's a bit of work to do still. >>I agree. There's definitely a bit of work to do, and it's all about delivering those better outcomes for customers at the end of the day, we need to figure out what the right ways are of doing that and working together in a community. Um, we've had obviously a lot had changed in the last couple of years, Hillary, what's your, what have you seen in terms of the impact that the pandemic has had on this status of women in tech? Has it been a pro is silver lining the opposite? What are you seeing? >>Yeah, I mean, certainly there's data out there that tells us factually that it has been, um, very difficult for women during COVID 19. Um, women have, uh, dropped out of the workforce for a wide range of, of reasons. Um, and, and that I think is going to set us back all of us, the, the Royal us or the Royal we back, um, years and years. Um, and, and it's very unfortunate because I think we we're at a time when we're making great progress and now to see COVID, um, setting us back in, in such a powerful way. I think there's work to be done to understand how do we bring people back into the workforce. Um, how do we do that? Understanding work life balance, better understanding virtual and remote, working better. I think in the technology sector, um, we've really embraced, um, hybrid virtual work and are, are empowering people to bring their whole selves to work. >>And I think if anything, these, these zoom calls have, um, both for the men and the women on my team. In fact, I would say much more. So for the men on my team, I'm seeing, I was seeing more kids in the background, more kind of split childcare duties, more ability to start talking about, um, other responsibilities that maybe they had, uh, especially in the early days of COVID where maybe daycares were shut down. And, um, you had, you know, maybe a parent was sick. And so we saw quite a lot of, um, people bringing their whole selves to the office, which I think was, was really wonderful. Um, uh, even our CEO saw some of that. And I think, um, that that really changes the dialogue, right? It changes it to maybe scheduling meetings at a time when, um, people can do it after daycare drop off. >>Um, and really allowing that both for men and for women makes it better for, for women overall. So I would like to think that this hybrid working, um, environment and that this, um, uh, whole view into somebody's life that COVID has really provided for probably for white collar workers, if I'm being honest for, um, people who are in a, at a better point of privilege, they don't necessarily have to go into the office every day. I would like to think that tech can lead the way in, um, you know, coming out of the, the old COVID. I don't know if we have a new COVID coming, but the old COVID and really leading the way for women and for people, um, to transform how we do work, um, leveraging data and analytics, but also, um, overcoming some of the, the disparities that exist for women in particular in the workforce. >>Yeah, I think there's, there's like we say, there's a lot of opportunity there and I like your point of hopefully tech can be that guiding light that shows us this can be done. We're all humans at the end of the day. And ultimately if we're able to have some sort of work life balance, everything benefits, our work or more productive, higher performing teams impacts customers, right? There's so much value that can be gleaned from, from that hybrid model and embracing for humans. We need to be able to, to work when we can, we've learned that you don't have to be, you know, in an office 24, 7 commuting, crazy hours flying all around the world. We can get a lot of things done in a ways that fit people's lives rather than taking command over it. Wanna get your advice, Hillary, if you were to talk to your younger self, what would be some of the key pieces of advice you would say? And Danielle and I have talked about this before, and sometimes we, we would both agree on like, ask more questions. Don't be afraid to raise your hand, but what advice would you give your younger self and that younger generation in terms of being inspired to get into tech >>Oh, inspired and being in tech? You know, I think looking at technology as, in some ways, I feel like we do a disservice to, um, inclusion when we talk about stem, cuz I think stem can be kind of daunting. It can be a little scary for people for younger people. When I, when I go and talk to folks at schools, I think stem is like, oh, all the super smart kids are over there. They're all like maybe they're all men. And so, um, it's, it's a little, uh, intimidating. Um, and stem is actually, you know, especially for, um, people joining the workforce today. It's actually how you've been living your life since you were born. I mean, you know, stem inside and out because you walk around with a phone and you know how to get your internet working and like that is technology right. >>Fundamentally. And so demystifying stem as something that is around how we, um, actually make our, our lives useful and, and, and how we can change outcomes. Um, through technology I think is maybe a different lens to put on it. So, and there's absolutely for, for hard sciences, there's absolutely a, a great place in the world for folks who wanna pursue that and men and women can do that. So I, I don't want to be, um, uh, setting the wrong expectations, but I, I think stem is, is very holistic in, um, in the change that's happening globally for us today across economies, across global warming, across all kinds of impactful issues. And so I think everybody who's interested in, in some of that world change can participate in stem. It just may be through a different, through a different lens than how we classically talk about stem. >>So I think there's great opportunity to demystify stem. I think also, um, what I would tell my younger self is choose your bosses wisely. And that sounds really funny. That sounds like inside out almost, but I think choose the person that you're gonna work for in your first five to seven years. And it might be more than one person, but be, be selective, maybe be a little less selective about the exact company or the exact title. I think picking somebody that, you know, we talk about mentors and we talk about sponsors and those are important. Um, but the person you're gonna spend in your early career, a lot of your day with a lot, who's gonna influence a lot of the outcomes for you. That is the person that you, I think want to be more selective about, um, because that person can set you up for success and give you opportunities and set you on course to be, um, a standout or that person can hold you back. >>And that person can put you in the corner and not invite you to the meetings and not give you those opportunities. And so we're in an economy today where you actually can, um, be a little bit picky about who you go and work for. And I would encourage my younger self. I actually, I just lucked out actually, but I think that, um, my first boss really set me, um, up for success, gave me a lot of feedback and coaching. Um, and some of it was really hard to hear, but it really set me up for, for, um, the, the path that I've been on ever since. So it, that would be my advice. >>I love that advice. I it's brilliant. I didn't think it choose your bosses wisely. Isn't something that we primarily think about. I think a lot of people think about the big name companies that they wanna go after and put on a resume, but you bring up a great point. And Danielle and I have talked about this with other guests about mentors and sponsors. I think that is brilliant advice and also more work to do to demystify stem. But luckily we have great family leaders like the two of you helping us to do that. Ladies, I wanna thank you so much for joining me on the program today and talking through what you're seeing in de and I, what your companies are doing and the opportunities that we have to move the needle. Appreciate your time. >>Thank you so much. Great to see you, Danielle. Thank you Lisa, to see you. >>My pleasure for my guests. I'm Lisa Martin. You're watching the AWS partner showcase season one, episode three. Hey everyone. Welcome to the AWS partner showcase. This is season one, episode three, with a focus on women in tech. I'm your host, Lisa Martin. I've got two guests here with me, Sue Peretti, the EVP of global AWS strategic alliances at Jefferson Frank, a 10th revolution group company, and Danielle brushoff. One of our cube alumni joins us ISV PSA director, ladies. It's great to have you on the program talking about a, a topic that is near and dear to my heart at women in tech. >>Thank you, Lisa. >>So let's go ahead and start with you. Give the audience an understanding of Jefferson Frank, what does the company do and about the partnership with AWS? >>Sure. Um, so let's just start, uh, Jefferson Frank is a 10th revolution group company. And if you look at it, it's really talent as a service. So Jefferson Frank provides talent solutions all over the world for AWS clients, partners and users, et cetera. And we have a sister company called revelent, which is a talent creation company within the AWS ecosystem. So we create talent and put it out in the ecosystem. Usually underrepresented groups over half of them are women. And then we also have, uh, a company called rubra, which is a delivery model around AWS technology. So all three companies fall under the 10th revolution group organization. >>Got it. Danielle, talk to me a little bit about from AWS's perspective and the focus on hiring more women in technology and about the partnership. >>Yes. I mean, this has definitely been a focus ever since I joined eight years ago, but also just especially in the last few years we've grown exponentially and our customer base has changed. You know, we wanna have, uh, an organization interacting with them that reflects our customers, right. And, uh, we know that we need to keep pace with that even with our growth. And so we've very much focused on early career talent, um, bringing more women and underrepresented minorities into the organization, sponsoring those folks, promoting them, uh, giving them paths to growth, to grow inside of the organization. I'm an example of that. Of course I benefit benefited from it, but also I try to bring that into my organization as well. And it's super important. >>Tell me a little bit about how you benefited from that, Danielle. >>Um, I just think that, um, you know, I I've been able to get, you know, a seat at the table. I think that, um, I feel as though I have folks supporting me, uh, very deeply and wanna see me succeed. And also they put me forth as, um, you know, a, represent a representative, uh, to bring more women into the organization as well. And I think, um, they give me a platform, uh, in order to do that, um, like this, um, but also many other, uh, spots as well. Um, and I'm happy to do it because I feel that, you know, if you always wanna feel that you're making a difference in your job, and that is definitely a place where I get that time and space in order to be that representative to, um, bring more, more women into benefiting from having careers in technology, which there's a lot of value there, >>A lot of value. Absolutely. So back over to you, what are some of the trends that you are seeing from a gender diversity perspective in tech? We know the, the numbers of women in technical positions, uh, right. There's so much data out there that shows when girls start dropping up, but what are some of the trends that you are seeing? >>So it's, that's a really interesting question. And, and Lisa, I had a whole bunch of data points that I wanted to share with you, but just two weeks ago, uh, I was in San Francisco with AWS at the, at the summit. And we were talking about this. We were talking about how we can collectively together attract more women, not only to, uh, AWS, not only to technology, but to the AWS ecosystem in particular. And it was fascinating because I was talking about, uh, the challenges that women have and how hard to believe, but about 5% of women who were in the ecosystem have left in the past few years, which was really, really, uh, something that shocked everyone when we, when we were talking about it, because all of the things that we've been asking for, for instance, uh, working from home, um, better pay, uh, more flexibility, uh, better maternity leave seems like those things are happening. >>So we're getting what we want, but people are leaving. And it seemed like the feedback that we got was that a lot of women still felt very underrepresented. The number one thing was that they, they couldn't be, you can't be what you can't see. So because they, we feel collectively women, uh, people who identify as women just don't see enough women in leadership, they don't see enough mentors. Um, I think I've had great mentors, but, but just not enough. I'm lucky enough to have a pres a president of our company, the president of our company, Zoe Morris is a woman and she does lead by example. So I'm very lucky for that. And Jefferson, Frank really quickly, we put out a hiring a salary and hiring guide a career and hiring guide every year and the data points. And that's about 65 pages long. No one else does it. Uh, it gives an abundance of information around, uh, everything about the AWS ecosystem that a hiring manager might need to know. But there is what, what I thought was really unbelievable was that only 7% of the people that responded to it were women. So my goal, uh, being that we have such a very big global platform is to get more women to respond to that survey so we can get as much information and take action. So >>Absolutely 7%. So a long way to go there. Danielle, talk to me about AWS's focus on women in tech. I was watching, um, Sue, I saw that you shared on LinkedIn, the Ted talk that the CEO and founder of girls and co did. And one of the things that she said was that there was a, a survey that HP did some years back that showed that, um, 60%, that, that men will apply for jobs if they only meet 60% of the list of requirements. Whereas with females, it's far, far less, we've all been in that imposter syndrome, um, conundrum before. But Danielle, talk to us about AWS, a specific focus here to get these numbers up. >>I think it speaks to what Susan was talking about, how, you know, I think we're approaching it top and bottom, right? We're looking out at what are the, who are the women who are currently in technical positions and how can we make AWS an attractive place for them to work? And that's all a lot of the changes that we've had around maternity leave and, and those types of things, but then also, um, more flexible working, uh, can, you know, uh, arrangements, but then also, um, early, how can we actually impact early, um, career women and actually women who are still in school. Um, and our training and certification team is doing amazing things to get, um, more girls exposed to AWS, to technology, um, and make it a less intimidating place and have them look at employees from AWS and say like, oh, I can see myself in those people. >>Um, and kind of actually growing the viable pool of candidates. I think, you know, we're, we're limited with the viable pool of candidates, um, when you're talking about mid to late career. Um, but how can we, you know, help retrain women who are coming back into the workplace after, you know, having a child and how can we help with military women who want to, uh, or underrepresented minorities who wanna move into AWS, we have a great military program, but then also just that early high school, uh, career, you know, getting them in, in that trajectory. >>Sue, is that something that Jefferson Frank is also able to help with is, you know, getting those younger girls before they start to feel there's something wrong with me. I don't get this. Talk to us about how Jefferson Frank can help really drive up that in those younger girls. >>Uh, let me tell you one other thing to refer back to that summit that we did, uh, we had breakout sessions and that was one of the topics. What can cuz that's the goal, right? To make sure that, that there are ways to attract them. That's the goal? So some of the things that we talked about was mentoring programs, uh, from a very young age, some people said high school, but then we said even earlier, goes back to you. Can't be what you can't see. So, uh, getting mentoring programs, uh, established, uh, we also talked about some of the great ideas was being careful of how we speak to women using the right language to attract them. And some, there was a teachable moment for, for me there actually, it was really wonderful because, um, an African American woman said to me, Sue and I, I was talking about how you can't be what you can't see. >>And what she said was Sue, it's really different. Um, for me as an African American woman, uh, or she identified, uh, as nonbinary, but she was relating to African American women. She said, your white woman, your journey was very different than my journey. And I thought, this is how we're going to learn. I wasn't offended by her calling me out at all. It was a teachable moment. And I thought I understood that, but those are the things that we need to educate people on those, those moments where we think we're, we're saying and doing the right thing, but we really need to get that bias out there. So here at Jefferson, Frank, we're, we're trying really hard to get that careers and hiring guide out there. It's on our website to get more women, uh, to talk to it, but to make suggestions in partnership with AWS around how we can do this mentoring, we have a mentor me program. We go around the country and do things like this. We, we try to get the education out there in partnership with AWS. Uh, we have a, a women's group, a women's leadership group, uh, so much that, that we do, and we try to do it in partnership with AWS. >>Danielle, can you comment on the impact that AWS has made so far, um, regarding some of the trends and, and gender diversity that Sue was talking about? What's the impact that's been made so far with this partnership? >>Well, I mean, I think just being able to get more of the data and have awareness of leaders, uh, on how <laugh>, you know, it used to be a, a couple years back, I would feel like sometimes the, um, uh, solving to bring more women into the organization was kind of something that folks thought, oh, this is Danielle is gonna solve this. You know? And I think a lot of folks now realize, oh, this is something that we all need to solve for. And a lot of my colleagues who maybe a couple years ago, didn't have any awareness or didn't even have the tools to do what they needed to do in order to improve the statistics on their, or in their organizations. Now actually have those tools and are able to kind of work with, um, work with companies like Susan's work with Jefferson Frank in order to actually get the data and actually make good decisions and feel as though, you know, they, they often, these are not lived experiences for these folks, so they don't know what they don't know. And by providing data and providing awareness and providing tooling and then setting goals, I think all of those things have really turned, uh, things around in a very positive way. >>And so you bring up a great point about from a diversity perspective, what is Jefferson Frank doing to, to get those data points up, to get more women of, of all well, really underrepresented minorities to, to be able to provide that feedback so that you can, can have the data and gleamy insights from it to help companies like AWS on their strategic objectives. >>Right? So as I, when I go back to that higher that, uh, careers in hiring guide, that is my focus today, really because the more data that we have, I mean, the, and the data takes, uh, you know, we need people to participate in order to, to accurately, uh, get a hold of that data. So that's why we're asking, uh, we're taking the initiative to really expand our focus. We are a global organization with a very, very massive database all over the world, but if people don't take action, then we can't get the right. The, the, the data will not be as accurate as we'd like it to be. Therefore take better action. So what we're doing is we're asking people all over the, all over the world to participate on our website, Jefferson frank.com, the se the high, uh, in the survey. So we can learn as much as we can. >>7% is such a, you know, Danielle and I we're, we've got to partner on this just to sort of get that message out there, get more data so we can execute, uh, some of the other things that we're doing. We're, we're partnering in. As I mentioned, more of these events, uh, we're, we're doing around the summits, we're gonna be having more ed and I events and collecting more information from women. Um, like I said, internally, we do practice what we preach and we have our own programs that are, that are out there that are within our own company where the women who are talking to candidates and clients every single day are trying to get that message out there. So if I'm speaking to a client or one of our internal people are speaking to a client or a candidate, they're telling them, listen, you know, we really are trying to get these numbers up. >>We wanna attract as many people as we can. Would you mind going to this, uh, hiring guide and offering your own information? So we've gotta get that 7% up. We've gotta keep talking. We've gotta keep, uh, getting programs out there. One other thing I wanted to Danielle's point, she mentioned, uh, women in leadership, the number that we gathered was only 9% of women in leadership within the AWS ecosystem. We've gotta get that number up, uh, as well because, um, you know, I know for me, when I see people like Danielle or, or her peers, it inspires me. And I feel like, you know, I just wanna give back, make sure I send the elevator back to the first floor and bring more women in to this amazing ecosystem. >>Absolutely. That's not that metaphor I do too, but we, but to your point to get that those numbers up, not just at AWS, but everywhere else we need, it's a help me help use situation. So ladies underrepresented minorities, if you're watching go to the Jefferson Frank website, take the survey, help provide the data so that the woman here that are doing this amazing work, have it to help make decisions and have more of females and leadership roles or underrepresented minorities. So we can be what we can see. Ladies, thank you so much for joining me today and sharing what you guys are doing together to partner on this important. Cause >>Thank you for having me, Leah, Lisa, >>Thank you. My pleasure for my guests. I'm Lisa Martin. You're watching the cubes coverage of the AWS partner showcase. Thanks for your time. Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host, Lisa Martin. We've got two female rock stars here with me next. Stephanie Curry joins us the worldwide head of sales and go to market strategy for AWS at NetApp and Danielle GShock is back one of our QM ISV PSA director at AWS. Looking forward to a great conversation, ladies, about a great topic, Stephanie, let's go ahead and start with you. Give us an overview of your story, how you got into tech and what inspired you. >>Thanks so much, Lisa and Danielle. It's great to be on this show with you. Um, thank you for that. Uh, my name's Stephanie cur, as Lisa mentioned, I'm the worldwide head of sales for, uh, AWS at NetApp and run a global team of sales people that sell all things AWS, um, going back 25 years now, uh, when I first started my career in tech, it was kind of by accident. Um, I come from a different background. I have a business background and a technical background from school, um, but had been in a different career and I had an opportunity to try something new. Um, I had an ally really that reached out to me and said, Hey, you'd be great for this role. And I thought, I'd take a chance. I was curious. Um, and, uh, it, it turned out to be a 25 year career, um, that I'm really, really excited about and, and, um, really thankful for that person, for introducing me to the, to the industry >>25 years in counting. I'm sure Danielle, we've talked about your background before. So what I wanna focus on with you is the importance of diversity for high performance. I know what a machine AWS is, and Stephanie'll come back to you with the same question, but talk about that, Danielle, from your perspective, that importance, um, for diversity to drive the performance. >>Yeah. Yeah. I truly believe that, you know, in order to have high performing teams, that you have to have people from all different types of backgrounds and experiences. And we do find that oftentimes being, you know, field facing, if we're not reflecting our customers and connecting with them deeply, um, on, on the levels that they're at, we, we end up missing them. And so for us, it's very important to bring people of lots of different technical backgrounds experiences. And of course, both men, women, and underrepresented minorities and put that forth to our customers, um, in order to make that connection and to end up with better outcomes. So >>Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity for creating highly performant teams and organizations. >>I really aligned with Danielle on the comment she made. And in addition to that, you know, just from building teams in my, um, career know, we've had three times as many women on my team since we started a year ago and our results are really showing in that as well. Um, we find the teams are stronger, they're more collaborative and to Danielle's point really reflective, not only our partners, but our customers themselves. So this really creates connections, which are really, really important to scale our businesses and, and really, uh, meet the customer where they're at as well. So huge proponent of that ourselves, and really finding that we have to be intentional in our hiring and intentional in how we attract diversity to our teams. >>So Stephanie let's stay with you. So a three X increase in women on the team in a year, especially the kind of last year that we've had is really incredible. I, I like your, I, your thoughts on there needs to be a, there needs to be focus and, and thought in how teams are hired. Let's talk about attracting and retaining those women now, especially in sales roles, we all know the number, the percentages of women in technical roles, but what are some of the things that, that you do Stephanie, that NetApp does to attract and retain women in those sales roles? >>The, the attracting part's really interesting. And we find that, you know, you, you read the stats and I'd say in my experience, they're also true in the fact that, um, a lot of women would look at a job description and say, I can't do a hundred percent of that, that, so I'm not even going to apply with the women that we've attracted to our team. We've actually intentionally reached out and targeted those people in a good way, um, to say, Hey, we think you've got what it takes. Some of the feedback I've got from those women are, gosh, I didn't think I could ever get this role. I didn't think I had the skills to do that. And they've been hired and they are doing a phenomenal job. In addition to that, I think a lot of the feedback I've got from these hires are, Hey, it's an aggressive sales is aggressive. Sales is competitive. It's not an environment that I think I can be successful in. And what we're showing them is bring those softer skills around collaboration, around connection, around building teams. And they do, they do bring a lot of that to the team. Then they see others like them there and they know they can be successful cuz they see others like them on the team, >>The whole concept of we can't be what we can't see, but we can be what we can't see is so important. You said a couple things, Stephanie, that really stuck with me. And one of them was an interview on the Cub I was doing, I think a couple weeks ago, um, about women in tech. And the stat that we talked about was that women will apply will not apply for a job unless they meet 100% of the skills and the requirements that it's listed, but men will, if they only meet 60. And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. It's a huge challenge, but the softer skills, as you mentioned, especially in the last two years, plus the ability to communicate, the ability to collaborate are incredibly important to, to drive that performance of any team of any business. >>Absolutely. >>Danielle, talk to me about your perspective and AWS as well for attracting and retaining talent. And, and, and particularly in some of those challenging roles like sales that as Stephanie said, can be known as aggressive. >>Yeah, for sure. I mean, my team is focused on the technical aspect of the field and we definitely have an uphill battle for sure. Um, two things we are focused on first and foremost is looking at early career women and that how we, how can we bring them into this role, whether in they're in support functions, uh, cl like answering the phone for support calls, et cetera, and how, how can we bring them into this organization, which is a bit more strategic, more proactive. Um, and then the other thing that as far as retention goes, you know, sometimes there will be women who they're on a team and there are no other women on that team. And, and for me, it's about building community inside of AWS and being part of, you know, we have women on solution architecture organizations. We have, uh, you know, I just personally connect people as well and to like, oh, you should meet this person. Oh, you should talk to that person. Because again, sometimes they can't see someone on their team like them and they just need to feel anchored, especially as we've all been, you know, kind of stuck at home, um, during the pandemic, just being able to make those connections with women like them has been super important and just being a, a long tenured Amazonian. Um, that's definitely one thing I'm able to, to bring to the table as well. >>That's so important and impactful and spreads across organizations in a good way. Daniel let's stick with you. Let's talk about some of the allies that you've had sponsors, mentors that have really made a difference. And I said that in past tense, but I also mean in present tense, who are some of those folks now that really inspire you? >>Yeah. I mean, I definitely would say that one of my mentors and someone who, uh, ha has been a sponsor of my career has, uh, Matt YK, who is one of our control tower GMs. He has really sponsored my career and definitely been a supporter of mine and pushed me in positive ways, which has been super helpful. And then other of my business partners, you know, Sabina Joseph, who's a cube alum as well. She definitely has been, was a fabulous partner to work with. Um, and you know, between the two of us for a period of time, we definitely felt like we could, you know, conquer the world. It's very great to go in with a, with another strong woman, um, you know, and, and get things done, um, inside of an organization like AWS. >>Absolutely. And S I've, I've agreed here several times. So Stephanie, same question for you. You talked a little bit about your kind of, one of your, uh, original early allies in the tech industry, but talk to me about allies sponsors, mentors who have, and continue to make a difference in your life. >>Yeah. And, you know, I think it's a great differentiation as well, right? Because I think that mentors teach us sponsors show us the way and allies make room for us at the table. And that is really, really key difference. I think also as women leaders, we need to make room for others at the table too, and not forget those softer skills that we bring to the table. Some of the things that Danielle mentioned as well about making those connections for others, right. And making room for them at the table. Um, some of my allies, a lot of them are men. Brian ABI was my first mentor. Uh, he actually is in the distribution, was in distribution, uh, with advent tech data no longer there. Um, Corey Hutchinson, who's now at Hashi Corp. He's also another ally of mine and remains an ally of mine, even though we're not at the same company any longer. Um, so a lot of these people transcend careers and transcend, um, um, different positions that I've held as well and make room for us. And I think that's just really critical when we're looking for allies and when allies are looking for us, >>I love how you described allies, mentors and sponsors Stephanie. And the difference. I didn't understand the difference between a mentor and a sponsor until a couple of years ago. Do you talk with some of those younger females on your team so that when they come into the organization and maybe they're fresh outta college, or maybe they've transitioned into tech so that they can also learn from you and understand the importance and the difference between the allies and the sponsors and the mentors? >>Absolutely. And I think that's really interesting because I do take, uh, an extra, uh, approach an extra time to really reach out to the women that have joined the team. One. I wanna make sure they stay right. I don't want them feeling, Hey, I'm alone here and I need to, I need to go do something else. Um, and they are located around the world, on my team. They're also different age groups, so early in career, as well as more senior people and really reaching out, making sure they know that I'm there. But also as Danielle had mentioned, connecting them to other people in the community that they can reach out to for those same opportunities and making room for them >>Make room at the table. It's so important. And it can, you never know what a massive difference and impact you can make on someone's life. And I, and I bet there's probably a lot of mentors and sponsors and allies of mine that would be surprised to know, uh, the massive influence they've had Daniel back over. Let's talk about some of the techniques that you employ, that AWS employees to make the work environment, a great place for women to really thrive and, and be retained as Stephanie was saying. Of course that's so important. >>Yeah. I mean, definitely I think that the community building, as well as we have a bit more programmatic mentorship, um, we're trying to get to the point of having a more programmatic sponsorship as well. Um, but I think just making sure that, um, you know, both everything from, uh, recruit to onboard to ever boarding that, uh, they they're the women who come into the organization, whether it's they're coming in on the software engineering side or the field side or the sales side that they feel as that they have someone, uh, working with them to help them drive their career. Those are the key things that were, I think from an organizational perspective are happening across the board. Um, for me personally, when I run my organization, I'm really trying to make sure that people feel that they can come to me at any time open door policy, make sure that they're surfacing any times in which they are feeling excluded or anything like that, any challenges, whether it be with a customer, a partner or with a colleague. Um, and then also of course, just making sure that I'm being a good sponsor, uh, to, to people on my team. Um, that is key. You can talk about it, but you have to start with yourself as well. >>That's a great point. You you've got to, to start with yourself and really reflect on that. Mm-hmm <affirmative> and look, am I, am I embodying what it is that I need? And not that I know they need that focused, thoughtful intention on that is so importants, let's talk about some of the techniques that you use that NetApp uses to make the work environment a great place for those women are marginalized, um, communities to really thrive. >>Yeah. And I appreciate it and much like Danielle, uh, and much like AWS, we have some of those more structured programs, right around sponsorship and around mentorship. Um, probably some growth there, opportunities for allies, because I think that's more of a newer concept in really an informal structure around the allies, but something that we're growing into at NetApp, um, on my team personally, I think, um, leading by example's really key. And unfortunately, a lot of the, um, life stuffs still lands on the women, whether we like it or not. Uh, I have a very, uh, active husband in our household, but I still carry when it push comes to shove it's on me. Um, and I wanna make sure that my team knows it's okay to take some time and do the things you need to do with your family. Um, I'm I show up as myself authentically and I encourage them to do the same. >>So it's okay to say, Hey, I need to take a personal day. I need to focus on some stuff that's happening in my personal life this week now, obviously to make sure your job's covered, but just allowing some of that softer vulnerability to come into the team as well, so that others, um, men and women can feel they can do the same thing. And that it's okay to say, I need to balance my life and I need to do some other things alongside. Um, so it's the formal programs, making sure people have awareness on them. Um, I think it's also softly calling people out on biases and saying, Hey, I'm not sure if you know, this landed that way, but I just wanted to make you aware. And usually the feedback is, oh my gosh, I didn't know. And could you coach me on something that I could do better next time? So all of this is driven through our NetApp formal programs, but then it's also how you manifest it on the teams that we're leading. >>Absolutely. And sometimes having that mirror to reflect into can be really eye-opening and, and allow you to, to see things in a completely different light, which is great. Um, you both talked about, um, kind of being what you, uh, can see, and, and I know both companies are upset customer obsessed in a good way. Talk to me a little bit, Danielle, go back over to you about the AWS NetApp partnership. Um, some of that maybe alignment on, on performance on obviously you guys are very well aligned, uh, in terms of that, but also it sounds like you're quite aligned on diversity and inclusion. >>Well, we definitely do. We have the best partnerships with companies in which we have these value alignments. So I think that is a positive thing, of course, but just from a, from a partnership perspective, you know, from my five now plus years of being a part of the APN, this is, you know, one of the most significant years with our launch of FSX for NetApp. Um, with that, uh, key key service, which we're making available natively on AWS. I, I can't think of a better Testament to the, to the, um, partnership than that. And that's doing incredibly well and it really resonates with our customers. And of course it started with customers and their need for NetApp. Uh, so, you know, that is a reflection, I think, of the success that we're having together. >>And Stephanie talk to, uh, about the partnership from your perspective, NetApp, AWS, what you guys are doing together, cultural alignment, but also your alignment on really bringing diversity into drive performance. >>Yeah, I think it's a, a great question. And I have to say it's just been a phenomenal year. Our relationship has, uh, started before our first party service with FSX N but definitely just, um, uh, the trajectory, um, between the two companies since the announcement about nine months ago has just taken off to a, a new level. Um, we feel like an extended part of the family. We worked together seamlessly. A lot of the people in my team often say we feel like Amazonians. Um, and we're really part of this transformation at NetApp from being that storage hardware company into being an ISV and a cloud company. And we could not do this without the partnership with AWS and without the, uh, first party service of Fs XM that we've recently released. Um, I think that those joint values that Danielle referred to are critical to our success, um, starting with customer obsession and always making sure that we are doing the right thing for the customer. >>We coach our team teams all the time on if you are doing the right thing for the customers, you cannot do anything wrong. Just always put the customer at the, in the center of your decisions. And I think that there is, um, a lot of best practice sharing and collaboration as we go through this change. And I think a lot of it is led by the diverse backgrounds that are on the team, um, female, male, um, race and so forth, and just to really, uh, have different perspectives and different experiences about how we approach this change. Um, so we definitely feel like a part of the family. Uh, we are absolutely loving, uh, working with the AWS team and our team knows that we are the right place, the right time with the right people. >>I love that last question for each of you. And I wanna stick with you Stephanie advice to your younger self, think back five years. What advice would you seen what you've accomplished and maybe the thet route that you've taken along the way, what would you advise your youngest Stephanie self. >>Uh, I would say keep being curious, right? Keep being curious, keep asking questions. And sometimes when you get a no, it's not a bad thing, it just means not right now and find out why and, and try to get feedback as to why maybe that wasn't the right opportunity for you. But, you know, just go for what you want. Continue to be curious, continue to ask questions and find a support network of people around you that wanna help you because they are there and they, they wanna see you be successful too. So never be shy about that stuff. >><laugh> absolutely. And I always say failure does not have to be an, a bad F word. A no can be the beginning of something. Amazing. Danielle, same question for you. Thinking back to when you first started in your career, what advice would you give your younger self? >>Yeah, I think the advice I'd give my younger self would be, don't be afraid to put yourself out there. Um, it's certainly, you know, coming from an engineering background, maybe you wanna stay behind the scenes, not, not do a presentation, not do a public speaking event, those types of things, but back to what the community really needs, this thing. Um, you know, I genuinely now, uh, took me a while to realize it, but I realized I needed to put myself out there in order to, um, you know, allow younger women to see what they could be. So that would be the advice I would give. Don't be afraid to put yourself out there. >>Absolutely. That advice that you both gave are, is so fantastic, so important and so applicable to everybody. Um, don't be afraid to put yourself out there, ask questions. Don't be afraid of a, no, that it's all gonna happen at some point or many points along the way. That can also be good. So thank you ladies. You inspired me. I appreciate you sharing what AWS and NetApp are doing together to strengthen diversity, to strengthen performance and the advice that you both shared for your younger selves was brilliant. Thank you. >>Thank you. >>Thank you >>For my guests. I'm Lisa Martin. You're watching the AWS partner showcase. See you next time. Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host, Lisa Martin. I've got two female rock stars joining me. Next Vero Reynolds is here engineering manager, telemetry at honeycomb, and one of our cube alumni, Danielle Ock ISV PSA director at AWS. Join us as well. Ladies. It's great to have you talking about a very important topic today. >>Thanks for having us. >>Yeah, thanks for having me. Appreciate it. >>Of course, Vera, let's go ahead and start with you. Tell me about your background and tech. You're coming up on your 10th anniversary. Happy anniversary. >>Thank you. That's right. I can't believe it's been 10 years. Um, but yeah, I started in tech in 2012. Um, I was an engineer for most of that time. Uh, and just recently as a March, switched to engineering management here at honeycomb and, um, you know, throughout my career, I was very much interested in all the things, right. And it was a big FOMO as far as trying a few different, um, companies and products. And I've done things from web development to mobile to platforms. Um, it would be apt to call me a generalist. Um, and in the more recent years I was sort of gravitating more towards developer tool space. And for me that, uh, came in the form of cloud Foundry circle CI and now honeycomb. Um, I actually had my eye on honeycomb for a while before joining, I came across a blog post by charity majors. >>Who's one of our founders and she was actually talking about management and how to pursue that and whether or not it's right, uh, for your career. And so I was like, who is this person? I really like her, uh, found the company. They were pretty small at the time. So I was sort of keeping my eye on them. And then when the time came around for me to look again, I did a little bit more digging, uh, found a lot of talks about the product. And on the one hand they really spoke to me as the solution. They talked about developers owning their coding production and answering questions about what is happening, what are your users seeing? And I felt that pain, I got what they were trying to do. And also on the other hand, every talk I saw at the time was from, uh, an amazing woman <laugh>, which I haven't seen before. Uh, so I came across charity majors again, Christine Y our other founder, and then Liz Jones, who's our principal developer advocate. And that really sealed the deal for me as far as wanting to work here. >>Yeah. Honeycomb is interesting. This is a female founded company. You're two leaders. You mentioned that you like the technology, but you were also attracted because you saw females in the leadership position. Talk to me a little bit about what that's like working for a female led organization at honeycomb. >>Yeah. You know, historically, um, we have tried not to over index on that because there was this, uh, maybe fear awareness of, um, it taking away from our legitimacy as an engineering organization, from our success as a company. Um, but I'm seeing that, uh, rhetoric shift recently because we believe that with great responsibility, uh, with great power comes great responsibility, and we're trying to be more intentional as far as using that attribute of our company. Um, so I would say that for me, it was, um, a choice between a few offers, right. And that was a selling point for sure, because again, I've never experienced it and I've really seen how much they walk that walk. Um, even me being here and me moving into management, I think were both, um, ways in which they really put a lot of trust and support in me. And so, um, I it's been a great ride. >>Excellent. Sounds like it. Before we bring Danielle in to talk about the partnership. I do wanna have you there talk to the audience a little bit about honeycomb, what technology it's delivering and what are its differentiators. >>Yeah, absolutely. Um, so honeycomb is an observability tool, uh, that enables engineers to answer questions about the code that runs in production. And, um, we work with a number of various customers. Some of them are Vanguards, slack. Hello, fresh, just to name a couple, if you're not familiar with observability tooling, it's akin to traditional application performance monitoring, but we believe that observability is succeeding APM because, uh, APM tools were built at the time of monoliths and they just weren't designed to help us answer questions about complex distributed systems that we work with today, where things can go wrong anywhere in that chain. And you can't predict what you're gonna need to ask ahead of time. So some of the ways that we are different is our ability to store and query really rich data, which we believe is the key to understanding those complex systems. >>What I mean by rich data is, um, something that has a lot of attributes. So for example, when an error happens, knowing who it happened to, which user ID, which, um, I don't know, region, they were in, um, what, what, what they were doing at the time and what was happening at the rest of your system. And our ingest engine is really fast. You can do it in as little as three seconds and we call data like this. I said, kind of rich data, contextual data. We refer it as having high ality and high dimensionality, which are big words. But at the end of the day, what that means is we can store and we can query the data. We can do it really fast. And to give you an example of how that looks for our customers, let's say you have a developer team who are using comb to understand and observe their system. >>And they get a report that a user is experiencing a slowdown or something's wrong. They can go into comb and figure out that this only happens to users who are using a particular language pack with their app. And they operated their app last week, that it only happens when they are trying to upload a file. And so it's this level of granularity and being able to zoom in and out, um, under your data that allows you to understand what's happening, especially when you have an incident going on, right. Or your really important high profile customer is telling you that something's wrong. And we can do that. Even if everything else in your other tools looks fine, right? All of your dashboards are okay. You're not actually getting paged on it, but your customers are telling you that something's wrong. Uh, and we believe that's where we shine in helping you there. >>Excellent. It sounds like that's where you really shine that real time visibility is so critical these days. Danielle, Danielle, wanna bring you into the conversation. Talk to us a little bit about the honeycomb partnership from the AWS lens. >>Yeah. So excuse me, observability is obviously a very important, uh, segment in the cloud space, very important to AWS, um, because a lot of all of our customers, uh, as they build their systems distributed, they need to be able to see where, where things are happening in the complex systems that they're building. And so honeycomb is a, is an advanced technology partner. Um, they've been working with us for quite some time and they have a, uh, their solution is listed on the marketplace. Um, definitely something that we see a lot of demand with our customers and they have many integrations, uh, which, you know, we've seen is key to success. Um, being able to work seamlessly with the rest of the services inside of the AWS platform. And I know that they've done some, some great things with people who are trying to develop games on top of AWS, uh, things in that area as well. And so, uh, very important partner in the observa observability market that we have >>Back to you, let's kind of unpack the partnership, the significance that honeycomb ha is getting from being partners with an organization as potent and pivotal as AWS. >>Yeah, absolutely. Um, I know this predates me to some extent, but I know for a long time, AWS and honeycomb has really pushed the envelope together. And, um, I think it's a beneficial relationship for both ends. There's kind of two ways of looking at it. On the one side, there is our own infrastructure. So honeycomb runs on AWS and actually one of our critical workloads that supports that fast query engine that I mentioned uses Lambda. And it does so in a pretty Orthodox way. So we've had a longstanding conversation with the AWS team as far as drawing outside those lines and kind of figuring out how to use this technology in a way that works for us and hopefully will work for other customers of theirs as well. Um, that also allows us to ask for early access for certain features when they become available. >>And then that way we can be sort of the Guinea pigs and try things out, um, in a way that migrates our system and optimizes our own performance, but also allows again, other customers of AWS to follow in that path. And then the other side of that partnership is really supporting our customers who are both honeycomb users and AWS users, because it's, as you imagine, quite a big overlap, and there are certain ways in which we can allow our customers to more easily get their data from AWS to honeycomb. So for example, last year we built a tool, um, based on the new Lambda extension capability that allowed our users who run their applications in Lambdas to get that telemetry data out of their applications and into honeycomb. And it man was win, win. >>Excellent. So I'm hearing a lot of synergies from a technology perspective, you're sticking with you, and then Danielle will bring you in, let's talk about how honeycomb supports D and I across its organization. And how is that synergistic with AWS's approach? Yeah, >>Yeah, absolutely. So I sort of alluded to that hesitancy to over index on the women led aspect of ourselves. Um, but again, a lot of things are shifting, we're growing a lot. And so we are recognizing that we need to be more intentional with our DEI initiatives, and we also notice that we can do better and we should do better. And to that, and we're doing a few things differently, um, that are pretty recent initiatives. We are partnering with organizations that help us target specific communities that are underrepresented in tech. Um, some examples would be after tech hu Latinas in tech among, um, a number of others. And another initiative is DEI head start. That's something that is an internal, um, practice that we started that includes reaching out to underrepresented applicants before any new job for honeycomb becomes live. So before we posted to LinkedIn, before it's even live on our job speech, and the idea there is to kind of balance our pipeline of applicants, which the hope is will lead to more diverse hires in the long term. >>That's a great focus there. Danielle, I know we've talked about this before, but for the audience, in terms of the context of the honeycomb partnership, the focus at AWS for D E and I is really significant, unpack that a little bit for us. >>Well, let me just bring it back to just how we think about it, um, with the companies that we work with, but also in, in terms of, you know, what we want to be able to do, excuse me, it's very important for us to, you know, build products that reflect, uh, the customers that we have. And I think, you know, working with, uh, a company like honeycomb that is looking to differentiate in a space, um, by, by bringing in, you know, the experiences of many different types of people I genuinely believe. And I'm sure Vera also believes that by having those diverse perspectives, that we're able to then build better products for our customers. Um, and you know, it's one of, one of our leadership principles, uh, is, is rooted in this. I write a lot, it asks for us to seek out diverse perspectives. Uh, and you can't really do that if everybody kind of looks the same and thinks the same and has the same background. So I think that is where our de and I, um, you know, I thought process is rooted and, you know, companies like honeycomb that give customers choice and differentiate and help them, um, to do what they need to do in their unique, um, environments is super important. So >>The, the importance of thought diversity cannot be underscored enough. It's something that is, can be pivotal to organizations. And it's very nice to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. You, I think you mentioned this, the DEI head start program, that's an internal program at honeycomb. Can you shed a little bit of light on that? >>Yeah, that's right. And I actually am in the process of hiring a first engineer for my team. So I'm learning a lot of these things firsthand, um, and how it works is we try to make sure to pre-load our pipeline of applicants for any new job opening we have with diverse candidates to the best of our abilities, and that can involve partnering with the organizations that I mentioned or reaching out to our internal network, um, and make sure that we give those applicants a head start, so to speak. >>Excellent. I like that. Danielle, before we close, I wanna get a little bit of, of your background. We've got various background in tag, she's celebrating her 10th anniversary. Give me a, a short kind of description of the journey that you've navigated through being a female in technology. >>Yeah, thanks so much. I really appreciate, uh, being able to share this. So I started as a software engineer, uh, back actually in the late nineties, uh, during the, the first.com bubble and, uh, have, have spent quite a long time actually as an individual contributor, um, probably working in software engineering teams up through 2014 at a minimum until I joined AWS, uh, as a customer facing solutions architect. Um, I do think spending a lot of time, hands on definitely helped me with some of the imposter syndrome, um, issues that folks suffer from not to say I don't at all, but it, it certainly helped with that. And I've been leading teams at AWS since 2015. Um, so it's really been a great ride. Um, and like I said, I'm very happy to see all of our engineering teams change, uh, as far as their composition. And I'm, I'm grateful to be part of it. >>It's pretty great to be able to witness that composition change for the better last question for each of you. And we're almost out of time and Danielle, I'm gonna stick with you. What's your advice, your recommendations for women who either are thinking about getting into tech or those who may be in tech, maybe they're in individual positions and they're not sure if they should apply for that senior leadership position. What do you advise them to do? >>I mean, definitely for the individual contributors, tech tech is a great career, uh, direction, um, and you will always be able to find women like you, you have to maybe just work a little bit harder, uh, to join, have community, uh, in that. But then as a leader, um, representation is very important and we can bring more women into tech by having more leaders. So that's my, you just have to take the lead, >>Take the lead, love that there. Same question for you. What's your advice and recommendations for those maybe future female leaders in tech? >>Yeah, absolutely. Um, Danielle mentioned imposter syndrome and I think we all struggle with it from time to time, no matter how many years it's been. And I think for me, for me, the advice would be if you're starting out, don't be afraid to ask, uh, questions and don't be afraid to kind of show a little bit of ignorance because we've all been there. And I think it's on all of us to remember what it's like to not know how things work. And on the flip side of that, if you are a more senior IC or, uh, in a leadership role, also being able to model just saying, I don't know how this works and going and figuring out answers together because that was a really powerful shift for me early in my career is just to feel like I can say that I don't know something. >>I totally agree. I've been in that same situation where just ask the question because you I'm guaranteed, there's a million outta people in the room that probably has the, have the same question and because of imposter syndrome, don't wanna admit, I don't understand that. Can we back up, but I agree with you. I think that is, um, one of the best things. Raise your hand, ask a question, ladies. Thank you so much for joining me talking about honeycomb and AWS, what you're doing together from a technology perspective and the focus efforts that each company has on D E and I, we appreciate your insights. Thank you so much for having us great talking to you. My pleasure, likewise for my guests, I'm Lisa Martin. You're watching the AWS partner showcase women in check. Welcome to the AWS partner showcase I'm Lisa Martin, your host. This is season one, episode three, and this is a great episode that focuses on women in tech. I'm pleased to be joined by Danielle Shaw, the ISV PSA director at AWS, and the sponsor of this fantastic program. Danielle, it's great to see you and talk about such an important topic. >>Yes. And I will tell you, all of these interviews have just been a blast for me to do. And I feel like there has been a lot of gold that we can glean from all of the, um, stories that we heard on these interviews and good advice that I myself would not have necessarily thought of. So >>I agree. And we're gonna get to set, cuz advice is one of the, the main things that our audience is gonna hear. We have Hillary Ashton, you'll see from TETA there, Reynolds joins us from honeycomb, Stephanie Curry from NetApp and Sue Paris from Jefferson Frank. And the topics that we dig into are first and foremost, diversity equity and inclusion. That is a topic that is incredibly important to every organization. And some of the things Danielle that our audiences shared were really interesting to me. One of the things that I saw from a thematic perspective over and over was that like D Reynolds was talking about the importance of companies and hiring managers and how they need to be intentional with de and I initiatives. And that intention was a, a, a common thing that we heard. I'm curious what your thoughts are about that, that we heard about being intentional working intentionally to deliver a more holistic pool of candidates where de I is concerned. What are your, what were some of the things that stuck out to you? >>Absolutely. I think each one of us is working inside of organizations where in the last, you know, five to 10 years, there's been a, you know, a strong push in this direction, mostly because we've really seen, um, first and foremost, by being intentional, that you can change the, uh, the way your organization looks. Um, but also just that, you know, without being intentional, um, there was just a lot of, you know, outcomes and situations that maybe weren't great for, um, you know, a healthy, um, and productive environment, uh, working environment. And so, you know, a lot of these companies have made a big investments and put forth big initiatives that I think all of us are involved in. And so we're really excited to get out here and talk about it and talk about, especially as these are all partnerships that we have, how, you know, these align with our values. So >>Yeah, that, that value alignment mm-hmm <affirmative> that you bring up is another thing that we heard consistently with each of the partners, there's a cultural alignment, there's a customer obsession alignment that they have with AWS. There's a D E and I alignment that they have. And I, I think everybody also kind of agreed Stephanie Curry talked about, you know, it's really important, um, for diversity on it, on, on impacting performance, highly performant teams are teams that are more diverse. I think we heard that kind of echoed throughout the women that we talked to in >>This. Absolutely. And I absolutely, and I definitely even feel that, uh, with their studies out there that tell you that you make better products, if you have all of the right input and you're getting all many different perspectives, but not just that, but I can, I can personally see it in the performing teams, not just my team, but also, you know, the teams that I work alongside. Um, arguably some of the other business folks have done a really great job of bringing more women into their organization, bringing more underrepresented minorities. Tech is a little bit behind, but we're trying really hard to bring that forward as well to in technical roles. Um, but you can just see the difference in the outcomes. Uh, at least I personally can just in the adjacent teams of mine. >>That's awesome. We talked also quite a bit during this episode about attracting women and underrepresented, um, groups and retaining them. That retention piece is really key. What were some of the things that stuck out to you that, um, you know, some of the guests talked about in terms of retention? >>Yeah. I think especially, uh, speaking with Hillary and hearing how, uh, Teradata is thinking about different ways to make hybrid work work for everybody. I think that is definitely when I talk to women interested in joining AWS, oftentimes that might be one of the first, uh, concerns that they have. Like, am I going to be able to, you know, go pick my kid up at four o'clock at the bus, or am I going to be able to, you know, be at my kids' conf you know, conference or even just, you know, have enough work life balance that I can, um, you know, do the things that I wanna do outside of work, uh, beyond children and family. So these are all very important, um, and questions that especially women come and ask, but also, um, you know, it kind of is a, is a bellwether for, is this gonna be a company that allows me to bring my whole self to work? And then I'm also gonna be able to have that balance that I need need. So I think that was something that is, uh, changing a lot. And many people are thinking about work a lot differently. >>Absolutely. The pandemic not only changed how we think about work, you know, initially it was, do I work from home or do I live at work? And that was legitimately a challenge that all of us faced for a long time period, but we're seeing the hybrid model. We're seeing more companies be open to embracing that and allowing people to have more of that balance, which at the end of the day, it's so much better for product development for the customers, as you talked about there's, it's a win-win. >>Absolutely. And, you know, definitely the first few months of it was very hard to find that separation to be able to put up boundaries. Um, but I think at least I personally have been able to find the way to do it. And I hope that, you know, everyone is getting that space to be able to put those boundaries up to effectively have a harmonious, you know, work life where you can still be at home most of the time, but also, um, you know, have that cutoff point of the day or at least have that separate space that you can feel that you're able to separate the two. >>Yeah, absolutely. And a lot of that from a work life balance perspective leads into one of the next topics that we covered in detail with, and that's mentors and sponsors the differences between them recommendations from, uh, the women on the panel about how to combat imposter syndrome, but also how to leverage mentors and sponsors throughout your career. One of the things that, that Hillary said that I thought was fantastic, advice were mentors and sponsors are concerned is, is be selective in picking your bosses. We often see people, especially younger folks, not necessarily younger folks. I shouldn't say that that are attracted to a company it's brand maybe, and think more about that than they do the boss or bosses that can help guide them along the way. But I thought that was really poignant advice that Hillary provided something that I'm gonna take into consideration myself. >>Yeah. And I honestly hadn't thought about that, but as I reflect through my own career, I can see how I've had particular managers who have had a major impact on helping me, um, with my career. But, you know, if you don't have the ability to do that, or maybe that's not a luxury that you have, I think even if you're able to, you know, find a mentor for a period of time or, um, you know, just, just enable for you to be able to get from say a point a to point B just for a temporary period. Um, just so you can grow into your next role, have a, have a particular outcome that you wanna drive, have a particular goal in mind find that person who's been there and done that and can really help you get through. If you don't have the luxury of picking your manager mentor, who can help you get to the next step. >>Exactly. That, that I thought that advice was brilliant and something that I hadn't really considered either. We also talked with several of the women about imposter syndrome. You know, that's something that everybody, I think, regardless of gender of your background, everybody feels that at some point. So I think one of the nice things that we do in this episode is sort of identify, yes, imposter syndrome is real. This is, this is how it happened to me. This is I navigated around or got over it. I think there's some great advice there for the audience to glean as well about how to dial down the imposter syndrome that they might be feeling. >>Absolutely. And I think the key there is just acknowledging it. Um, but also just hearing all the different techniques on, on how folks have dealt with it because everybody does, um, you know, even some of the smartest, most confident men I've, I've met in, uh, industry still talk to me about how they have it and I'm shocked by it oftentimes, but, um, it is very common and hopefully we, we talk about some good techniques to, to deal with that. >>I think we do, you know, one of the things that when we were asking the, our audience, our guests about advice, what would they tell their younger selves? What would they tell young women or underrepresented groups in terms of becoming interested in stem and in tech and everybody sort of agreed on me, don't be afraid to raise your hand and ask questions. Um, show vulnerabilities, not just as the employee, but even from a leadership perspective, show that as a leader, I, I don't have all the answers. There are questions that I have. I think that goes a long way to reducing the imposter syndrome that most of us have faced at some point in our lives. And that's just, don't be afraid to ask questions. You never know, oh, how can people have the same question sitting in the room? >>Well, and also, you know, for folks who've been in industry for 20, 25 years, I think we can just say that, you know, it's a, it's a marathon, it's not a sprint and you're always going to, um, have new things to learn and you can spend, you know, back to, we talked about the zing and zagging through careers, um, where, you know, we'll have different experiences. Um, all of that kind of comes through just, you know, being curious and wanting to continue to learn. So yes, asking questions and being vulnerable and being able to say, I don't know all the answers, but I wanna learn is a key thing, uh, especially culturally at AWS, but I'm sure with all of these companies as well, >>Definitely I think it sounded like it was really ingrained in their culture. And another thing too, that we also talked about is the word, no, doesn't always mean a dead end. It can often mean not right now or may, maybe this isn't the right opportunity at this time. I think that's another important thing that the audience is gonna learn is that, you know, failure is not necessarily a bad F word. If you turn it into opportunity, no isn't necessarily the end of the road. It can be an opener to a different door. And I, I thought that was a really positive message that our guests, um, had to share with the, the audience. >>Yeah, totally. I can, I can say I had a, a mentor of mine, um, a very, uh, strong woman who told me, you know, your career is going to have lots of ebbs and flows and that's natural. And you know that when you say that, not right now, um, that's a perfect example of maybe there's an ebb where it might not be the right time for you now, but something to consider in the future. But also don't be afraid to say yes, when you can. <laugh> >>Exactly. Danielle, it's been a pleasure filming this episode with you and the great female leaders that we have on. I'm excited for the audience to be able to learn from Hillary Vera, Stephanie Sue, and you so much valuable content in here. We hope you enjoy this partner showcase season one, episode three, Danielle, thanks so much for helping >>Us with it's been a blast. I really appreciate it >>All audience. We wanna enjoy this. Enjoy the episode.

Published Date : Jul 21 2022

SUMMARY :

It's great to have you on the program talking And so as we talk about women I don't know how you do it. And I think it really, uh, improves the behaviors that we can bring, That's not something that we see very often. from the technology that we can create, which I think is fantastic. you and I have talked about this many times you bring such breadth and such a wide perspective. be able to change the numbers that you have. but what are, what do you think can be done to encourage, just the bits and bites and, and how to program, but also the value in outcomes that technology being not afraid to be vulnerable, being able to show those sides of your personality. And so I think learning is sort of a fundamental, um, uh, grounding And so I think as we look at the, And also to your other point, hold people accountable I definitely think in both technical and product roles, we definitely have some work to do. What are you seeing? and that I think is going to set us back all of us, the, the Royal us or the Royal we back, And I think, um, that that really changes I would like to think that tech can lead the way in, um, you know, coming out of the, but what advice would you give your younger self and that younger generation in terms I mean, you know, stem inside and out because you walk around And so demystifying stem as something that is around how I think picking somebody that, you know, we talk about mentors and we talk And that person can put you in the corner and not invite you to the meetings and not give you those opportunities. But luckily we have great family leaders like the two of you helping us Thank you Lisa, to see you. It's great to have you on the program talking about So let's go ahead and start with you. And if you look at it, it's really talent as a service. Danielle, talk to me a little bit about from AWS's perspective and the focus on You know, we wanna have, uh, an organization interacting with them Um, I just think that, um, you know, I I've been able to get, There's so much data out there that shows when girls start dropping up, but what are some of the trends that you are And we were talking about only 7% of the people that responded to it were women. I was watching, um, Sue, I saw that you shared on LinkedIn, the Ted talk that I think it speaks to what Susan was talking about, how, you know, I think we're approaching I think, you know, we're, we're limited with the viable pool of candidates, um, Sue, is that something that Jefferson Frank is also able to help with is, you know, I was talking about how you can't be what you can't see. And I thought I understood that, but those are the things that we need uh, on how <laugh>, you know, it used to be a, a couple years back, I would feel like sometimes And so you bring up a great point about from a diversity perspective, what is Jefferson Frank doing to, more data that we have, I mean, the, and the data takes, uh, you know, 7% is such a, you know, Danielle and I we're, And I feel like, you know, I just wanna give back, make sure I send the elevator back to but to your point to get that those numbers up, not just at AWS, but everywhere else we need, Welcome to the AWS partner showcase season one, episode three women Um, I had an ally really that reached out to me and said, Hey, you'd be great for this role. So what I wanna focus on with you is the importance of diversity for And we do find that oftentimes being, you know, field facing, if we're not reflecting Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity And in addition to that, you know, just from building teams that you do Stephanie, that NetApp does to attract and retain women in those sales roles? And we find that, you know, you, you read the stats and I'd say in my And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. Danielle, talk to me about your perspective and AWS as well for attracting and retaining I mean, my team is focused on the technical aspect of the field and we And I said that in past tense, a period of time, we definitely felt like we could, you know, conquer the world. in the tech industry, but talk to me about allies sponsors, mentors who have, And I think that's just really critical when we're looking for allies and when allies are looking I love how you described allies, mentors and sponsors Stephanie. the community that they can reach out to for those same opportunities and making room for them Let's talk about some of the techniques that you employ, that AWS employees to make Um, but I think just making sure that, um, you know, both everything is so importants, let's talk about some of the techniques that you use that NetApp take some time and do the things you need to do with your family. And that it's okay to say, I need to balance my life and I need to do Talk to me a little bit, Danielle, go back over to you about the AWS APN, this is, you know, one of the most significant years with our launch of FSX for And Stephanie talk to, uh, about the partnership from your perspective, NetApp, And I have to say it's just been a phenomenal year. And I think that there is, um, a lot of best practice sharing and collaboration as we go through And I wanna stick with you Stephanie advice to your younger And sometimes when you get a no, it's not a bad thing, And I always say failure does not have to be an, a bad F word. out there in order to, um, you know, allow younger women to I appreciate you sharing what AWS It's great to have you talking about a very important topic today. Yeah, thanks for having me. Of course, Vera, let's go ahead and start with you. Um, and in the more recent years I And on the one hand they really spoke to me as the solution. You mentioned that you like the technology, but you were also attracted because you saw uh, rhetoric shift recently because we believe that with great responsibility, I do wanna have you there talk to the audience a little bit about honeycomb, what technology And you can't predict what you're And to give you an example of how that looks for Uh, and we believe that's where we shine in helping you there. It sounds like that's where you really shine that real time visibility is so critical these days. Um, definitely something that we see a lot of demand with our customers and they have many integrations, Back to you, let's kind of unpack the partnership, the significance that Um, I know this predates me to some extent, And then that way we can be sort of the Guinea pigs and try things out, um, And how is that synergistic with AWS's approach? And so we are recognizing that we need to be more intentional with our DEI initiatives, Danielle, I know we've talked about this before, but for the audience, in terms of And I think, you know, working with, uh, a company like honeycomb that to hear that that's so fundamental to both companies, Barry, I wanna go back to you for a second. And I actually am in the process of hiring a first engineer for my Danielle, before we close, I wanna get a little bit of, of your background. And I'm, I'm grateful to be part of it. And we're almost out of time and Danielle, I'm gonna stick with you. I mean, definitely for the individual contributors, tech tech is a great career, uh, Take the lead, love that there. And on the flip side of that, if you are a more senior IC or, Danielle, it's great to see you and talk about such an important topic. And I feel like there has been a lot of gold that we can glean from all of the, And the topics that we dig the last, you know, five to 10 years, there's been a, you know, a strong push in this direction, I think everybody also kind of agreed Stephanie Curry talked about, you know, it's really important, um, Um, but you can just see the difference in the outcomes. um, you know, some of the guests talked about in terms of retention? um, you know, it kind of is a, is a bellwether for, is this gonna be a company that allows The pandemic not only changed how we think about work, you know, initially it was, And I hope that, you know, everyone is getting that space to be able to put those boundaries up I shouldn't say that that are attracted to a company it's brand maybe, Um, just so you can grow into your next role, have a, have a particular outcome I think there's some great advice there for the audience to glean on, on how folks have dealt with it because everybody does, um, you know, I think we do, you know, one of the things that when we were asking the, our audience, I think we can just say that, you know, it's a, it's a marathon, it's not a sprint and you're always going the audience is gonna learn is that, you know, failure is not necessarily a bad F word. uh, strong woman who told me, you know, your career is going to have lots of ebbs and flows and Danielle, it's been a pleasure filming this episode with you and the great female I really appreciate it Enjoy the episode.

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James Fang, mParticle | AWS Startup Showcase S2 E3


 

>> Hey everyone, welcome to theCUBE's coverage of the AWS startup showcase. This is season two, episode three of our ongoing series featuring AWS and its big ecosystem of partners. This particular season is focused on MarTech, emerging cloud scale customer experiences. I'm your host, Lisa Martin, and I'm pleased to be joined by James Fang, the VP of product marketing at mparticle. James, welcome to the program. Great to have you on. >> Thanks for having me. >> Tell us a little bit about mparticle, what is it that you guys do? >> Sure, so we're mparticle, we were founded in 2013, and essentially we are a customer data platform. What we do is we help brands collect and organize their data. And their data could be coming from web apps, mobile apps, existing data sources like data warehouses, data lakes, et cetera. And we help them help them organize it in a way where they're able to activate that data, whether it's to analyze it further, to gather insights or to target them with relevant messaging, relevant offers. >> What were some of the gaps in the market back then as you mentioned 2013, or even now, that mparticle is really resolving so that customers can really maximize the value of their customer's data. >> Yeah. So the idea of data has actually been around for a while, and you may have heard the buzzword 360 degree view of the customer. The problem is no one has really been actually been able to, to achieve it. And it's actually, some of the leading analysts have called it a myth. Like it's a forever ending kind of cycle. But where we've kind of gone is, first of all customer expectations have really just inflated over the years, right? And part of that was accelerated due to COVID, and the transformation we saw in the last two years, right. Everyone used to, you know, have maybe a digital footprint, as complimentary perhaps to their physical footprint. Nowadays brands are thinking digital first, for obvious reasons. And the data landscape has gotten a lot more complex, right? Brands have multiple experiences, on different screens, right? And, but from the consumer perspective, they want a complete end to end experience, no matter how you're engaging with the brand. And in order to, for a brand to deliver that experience they have to know, how the customers interacted before in each of those channels, and be able to respond in as real time as possible, to those experiences. >> So I can start an interaction on my iPad, maybe carry it through or continue it on my laptop, go to my phone. And you're right, as a, as a consumer, I want the experience across all of those different media to be seamless, to be the same, to be relevant. You talk about the customer 360, as a marketer I know that term well. It's something that so many companies use, interesting that you point out that it's really been, largely until companies like mparticle, a myth. It's one of those things though, that everybody wants to achieve. Whether we're talking about healthcare organization, a retailer, to be able to know everything about a customer so that they can deliver what's increasingly demanded that personalized, relevant experience. How does mparticle fill some of the gaps that have been there in customer 360? And do you say, Hey, we actually deliver a customer 360. >> Yeah, absolutely. So, so the reason it's been a myth is for the most part, data has been- exists either in silos, or it's kind of locked behind this black box that the central data engineering team or sometimes traditionally referred to as IT, has control over, right? So brands are collecting all sorts of data. They have really smart people working on and analyzing it. You know, being able to run data science models, predictive models on it, but the, the marketers and the people who want to draw insights on it are asking how do I get it in, in my hands? So I can use that data for relevant targeting messaging. And that's exactly what mparticle does. We democratize access to that data, by making it accessible in the very tools that the actual business users are are working in. And we do that in real time, you don't have to wait for days to get access to data. And the marketers can even self-service, they're able to for example, build audiences or build computed insights, such as, you know, average order value of a customer within the tool themselves. The other main, the other main thing that mparticle does, is we ensure the quality of that data. We know that activation is only as as good, when you can trust that data, right? When there's no mismatching, you know, first name last names, identities that are duplicated. And so we put a lot of effort, not only in the identity resolution component of our product but also being able to ensure that the consistency of that data when it's being collected meets the standard that you need. >> So give us a, a picture, kind of a topology of a, of a customer data platform. And what are some of the key components that it contains, then I kind of want to get into some of the use cases. >> Yeah. So at, at a core, a lot of customer data platforms look similar. They're responsible first of all for the collection of data, right? And again, that could be from web mobile sources, as well as existing data sources, as well as third party apps, right? For example, you may have e-commerce data in a Shopify, right. Or you may have, you know, a computer model from a, from a warehouse. And then the next thing is to kind of organize it somehow, right? And the most common way to do that is to unify it, using identity resolution into this idea of customer profiles, right. So I can look up everything that Lisa or James has done, their whole historical record. And then the third thing is to be able to kind of be able to draw some insights from that, whether to be able to build an audience membership on top of that, build a predictive model, such as the churn risk model or lifetime value of that customer. And finally is being able to activate that data, so you'll be able to push that data again, to those relevant downstream systems where the business users are actually using that data to, to do their targeting, or to do more interesting things with it. >> So for example, if I go to the next Warrior's game, which I predict they're going to win, and I have like a mobile app of the stadium or the team, how, and I and I'm a season ticket holder, how can a customer data platform give me that personalized experience and help to, yeah, I'd love to kind of get it in that perspective. >> Yeah. So first of all, again, in this modern day and age consumers are engaging with brands from multiple devices, and their attention span, frankly, isn't that long. So I may start off my day, you know, downloading the official warriors app, right. And I may be, you know browsing from my mobile phone, but I could get distracted. I've got to go join a meeting at work, drop off my kids or whatever, right? But later in the day I had in my mind, I may be interested in purchasing tickets or buying that warriors Jersey. So I may return to the website, or even the physical store, right. If, if I happen to be in the area and what the customer data platform is doing in the background, is associating and connecting all those online and offline touchpoints, to that user profile. And then now, I have a mar- so let's say I'm a marker for the golden state warriors. And I see that, you know, this particular user has looked at my website even added to their cart, you know, warriors Jersey. I'm now able to say, Hey, here's a $5 promotional coupon. Also, here's a special, limited edition. We just won, you know, the, the Western conference finals. And you can pre-book, you know, the, you know the warriors championships Jersey, cross your fingers, and target that particular user with that promotion. And it's much more likely because we have that contextual data that that user's going to convert, than just blasting them on a Facebook or something like that. >> Right. Which all of us these days are getting less and less patient with, Is those, those broad blasts through social media and things like that. That was, I love that example. That was a great example. You talked about timing. One of the things I think that we've learned that's in very short supply, in the last couple of years is people's patience and tolerance. We now want things in nanoseconds. So, the ability to glean insights from data and act on it in real time is no longer really a nice to have that's really table stakes for any type of organization. Talk to us about how mparticle facilitates that real time data, from an insights perspective and from an activation standpoint. >> Yeah. You bring up a good point. And this is actually one of the core differentiators of mparticle compared to the other CDPs is that, our architecture from the ground up is built for real time. And the way we do that is, we use essentially a real time streaming architecture backend. Essentially all the data points that we collect and send to those downstream destinations, that happens in milliseconds, right? So the moment that that user, again, like clicks a button or adds something to their shopping cart, or even abandons that shopping cart, that downstream tool, whether it's a marketer, whether it's a business analyst looking at that data for intelligence, they get that data within milliseconds. And our audience computations also happens within seconds. So again, if you're, if you have a targeted list for a targeted campaign, those updates happen in real time. >> You gave an- you ran with the Warrior's example that I threw at you, which I love, absolutely. Talk to me. You must have though, a favorite cu- real world customer example of mparticle's that you think really articulates the value to organizations, whether it's to marketers operators and has some nice, tangible business outcomes. Share with me if you will, a favorite customer story. >> Yeah, definitely one of mine and probably one of the- our most well known's is we were actually behind the scenes of the Whopper jr campaign. So a couple of years ago, Burger King ran this really creative ad where the, effectively their goal was to get their mobile app out, as well as to train, you know, all of us back before COVID days, how to order on our mobile devices and to do things like curbside checkout. None of us really knew how to do that, right. And there was a challenge of course that, no one wants to download another app, right? And most apps get downloaded and get deleted right out away. So they ran this really creative promotion where, if you drove towards a McDonald's, they would actually fire off a text message saying, Hey, how about a Whopper for 99 cents instead? And you would, you would, you would receive a text message personalized just for you. And you'd be able to redeem that at any burger king location. So we were kind of the core infrastructure plumbing the geofencing location data, to partner of ours called radar, which handles you geofencing, and then send it back to a marketing orchestration vendor to be able to fire that targeted message. >> Very cool. I, I, now I'm hungry. You, but there's a fine line there between knowing that, okay, Lisa's driving towards McDonald's let's, you know, target her with an ad for a whopper, in privacy. How do you guys help organizations in any industry balance that? Cause we're seeing more and more privacy regulations popping up all over the world, trying to give consumers the ability to protect either the right to forget about me or don't use my data. >> Yeah. Great question. So the first way I want to respond to that is, mparticle's really at the core of helping brands build their own first party data foundation. And what we mean by that is traditionally, the way that brands have approached marketing is reliant very heavily on second and third party data, right? And most that second-third party data is from the large walled gardens, such as like a Facebook or a TikTok or a Snapchat, right? They're they're literally just saying, Hey find someone that is going to, you know fit our target profile. And that data is from people, all their activity on those apps. But with the first party data strategy, because the brand owns that data, we- we can guarantee that or the brands can guarantee to their customers it's ethically sourced, meaning it's from their consent. And we also help brands have governance policies. So for example, if the user has said, Hey you're allowed to collect my data, because obviously you want to run your business better, but I don't want any my information sold, right? That's something that California recently passed, with CPRA. Then brands can use mparticle data privacy controls to say, Hey, you can pass this data on to their warehouses and analytics platforms, but don't pass it to a platform like Facebook, which potentially could resell that data. >> Got it, Okay. So you really help put sort of the, the reigns on and allow those customers to make those decisions, which I know the mass community appreciates. I do want to talk about data quality. You talked about that a little bit, you know, and and data is the lifeblood of an organization, if it can really extract value from it and act on it. But how do you help organizations maintain the quality of data so that what they can do, is actually deliver what the end user customer, whether it's a somebody buying something on a, on a eCommerce site or or, a patient at a hospital, get what they need. >> Yeah. So on the data quality front, first of all I want to highlight kind of our strengths and differentiation in identity resolution. So we, we run a completely deterministic algorithm, but it's actually fully customizable by the customer depending on their needs. So for a lot of other customer data providers, platform providers out there, they do offer identity resolution, but it's almost like a black box. You don't know what happens. And they could be doing a lot of fuzzy matching, right. Which is, you know, probabilistic or predictive. And the problem with that is, let's say, you know, Lisa your email changed over the years and CDP platform may match you with someone that's completely not you. And now all of a sudden you're getting ads that completely don't fit you, or worse yet that brand is violating privacy laws, because your personal data is is being used to target another user, which which obviously should not, should not happen, right? So because we're giving our customers complete control, it's not a black box, it's transparent. And they have the ability to customize it, such as they can specify what identifiers matter more to them, whether they want to match on email address first. They might've drawn on a more high confidence identifier like a, a hash credit card number or even a customer ID. They have that choice. The second part about ensuring data quality is we act actually built in schema management. So as those events are being collected you could say that, for example, when when it's a add to cart event, I require the item color. I require the size. Let's say it's a fashion apparel. I require the size of it and the type of apparel, right? And if, if data comes in with missing fields, or perhaps with fields that don't match the expectation, let's say you're expecting small, medium, large and you get a Q, you know Q is meaningless data, right? We can then enforce that and flag that as a data quality violation and brands can complete correct that mistake to make sure again, all the data that's flowing through is, is of value to them. >> That's the most important part is, is to make sure that the data has value to the organization, and of course value to whoever it is on the other side, the, the end user side. Where should customers start, in terms of working with you guys, do you recommend customers buy an all in one marketing suite? The best, you know, build a tech stack of best of breed? What are some of those things that you recommend for folks who are going, all right, We, maybe we have a CDP it's been under delivering. We can't really deliver that customer 360, mparticle, help us out. >> Yeah, absolutely. Well, the best part about mparticle is you can kind of deploy it in phases, right. So if you're coming from a world where you've deployed a, all in one marketing suite, like a sales force in Adobe, but you're looking to maybe modernize pieces of a platform mparticle can absolutely help with that initial step. So let again, let's say all you want to do is modernize your event collection. Well, we can absolutely, as a first step, for example, you can instrument us. You can collect all your data from your web and mobile apps in real time, and we can pipe to your existing, you know Adobe campaign manager, Salesforce, marketing cloud. And later down the line, let's say, you say I want to, you know, modernize my analytics platform. I'm tired of using Adobe analytics. You can swap that out, right again with an mparticle place, a marketer can or essentially any business user can flip the switch. And within the mparticle interface, simply disconnect their existing tool and connect a new tool with a couple of button clicks and bam, the data's now flowing into the new tool. So it mparticle really, because we kind of sit in the middle of all these tools and we have over 300 productized prebuilt integrations allows you to move away from kind of a locked in, you know a strategy where you're committed to a vendor a hundred percent to more of a best of breed, agile strategy. >> And where can customers that are interested, go what's your good and market strategy? How does that involve AWS? Where can folks go and actually get and test out this technology? >> Yeah. So first of all, we are we are AWS, a preferred partner. and we have a couple of productized integrations with AWS. The most obvious one is for example, being able to just export data to AWS, whether it's Redshift or an S3 or a kinesis stream, but we also have productized integrations with AWS, personalized. For example, you can take events, feed em to personalize and personalize will come up with the next best kind of content recommendation or the next best offer available for the customer. And mparticle can ingest that data back and you can use that for personalized targeting. In fact, Amazon personalize is what amazon.com themselves use to populate the recommended for use section on their page. So brands could essentially do the same. They could have a recommended for you carousel using Amazon technology but using mparticle to move the data back and forth to, to populate that. And then on top of that very, very soon we'll be also launching a marketplace kind of entry. So if you are a AWS customer and you have credits left over or you just want to transact through AWS, then you'll have that option available as well. >> Coming soon to the AWS marketplace. James, thank you so much for joining me talking about mparticle, how you guys are really revolutionizing the customer data platform and allowing organizations and many industries to really extract value from customer data and use it wisely. We appreciate your insights and your time. >> Thank you very much, Lisa >> For James Fang, I'm Lisa Martin. You're watching theCube's coverage of the AWS startup showcase season three, season two episode three, leave it right here for more great coverage on theCube, the leader in live tech coverage.

Published Date : Jun 29 2022

SUMMARY :

Great to have you on. to gather insights or to gaps in the market back then and the transformation we saw interesting that you point that the central data engineering team into some of the use cases. And then the third thing is to be able to app of the stadium And I see that, you know, So, the ability to And the way we do that of mparticle's that you And you would, you would, the ability to protect So for example, if the user has said, and data is the lifeblood And the problem with that that the data has value And later down the So brands could essentially do the same. and many industries to of the AWS startup showcase

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Tim Barnes, AWS | AWS Startup Showcase S2 E3


 

(upbeat music) >> Hello, everyone, welcome to theCUBE's presentation of the AWS Startup Showcase. We're in Season two, Episode three, and this is the topic of MarTech and the Emerging Cloud-Scale Customer Experiences, the ongoing coverage of AWS's ecosystem of large scale growth and new companies and growing companies. I'm your host, John Furrier. We're excited to have Tim Barnes, Global Director, General Manager of Advertiser and Marketing at AWS here doing the keynote cloud-scale customer experience. Tim, thanks for coming on. >> Oh, great to be here and thank you for having me. >> You've seen many cycles of innovation, certainly in the ad tech platform space around data, serving consumers and a lot of big, big scale advertisers over the years as the Web 1.0, 2.0, now 3.0 coming, cloud-scale, roll of data, all big conversations changing the game. We see things like cookies going away. What does this all mean? Silos, walled gardens, a lot of new things are impacting the applications and expectations of consumers, which is also impacting the folks trying to reach the consumers. And this is kind of creating a kind of a current situation, which is challenging, but also an opportunity. Can you share your perspective of what this current situation is, as the emerging MarTech landscape emerges? >> Yeah, sure, John, it's funny in this industry, the only constant has changed and it's an ever-changing industry and never more so than right now. I mean, we're seeing with whether it's the rise of privacy legislation or just breach of security of data or changes in how the top tech providers and browser controllers are changing their process for reaching customers. This is an inflection point in the history of both ad tech and MarTech. You hit the nail on the head with cookie deprecation, with Apple removing IDFA, changes to browsers, et cetera, we're at an interesting point. And by the way, we're also seeing an explosion of content sources and ability to reach customers that's unmatched in the history of advertising. So those two things are somewhat at odds. So whether we see the rise of connected television or digital out of home, you mentioned Web 3.0 and the opportunities that may present in metaverse, et cetera, it's an explosion of opportunity, but how do we continue to connect brands with customers and do so in a privacy compliant way? And that's really the big challenge we're facing. One of the things that I see is the rise of modeling or machine learning as a mechanism to help remove some of these barriers. If you think about the idea of one-to-one targeting, well, that's going to be less and less possible as we progress. So how am I still as a brand advertiser or as a targeted advertiser, how am I going to still reach the right audience with the right message in a world where I don't necessarily know who they are. And modeling is a really key way of achieving that goal and we're seeing that across a number of different angles. >> We've always talked about on the ad tech business for years, it's the behemoth of contextual and behavioral, those dynamics. And if you look at the content side of the business, you have now this new, massive source of new sources, blogging has been around for a long time, you got video, you got newsletters, you got all kinds of people, self-publishing, that's been around for a while, right? So you're seeing all these new sources. Trust is a big factor, but everyone wants to control their data. So this walled garden perpetuation of value, I got to control my data, but machine learning works best when you expose data, so this is kind of a paradox. Can you talk about the current challenge here and how to overcome it because you can't fight fashion, as they say, and we see people kind of going down this road as saying, data's a competitive advantage, but I got to figure out a way to keep it, own it, but also share it for the machine learning. What's your take on that? >> Yeah, I think first and foremost, if I may, I would just start with, it's super important to make that connection with the consumer in the first place. So you hit the nail on the head for advertisers and marketers today, the importance of gaining first party access to your customer and with permission and consent is paramount. And so just how you establish that connection point with trust and with very clear directive on how you're going to use the data has never been more important. So I would start there if I was a brand advertiser or a marketer, trying to figure out how I'm going to better connect with my consumers and get more first party data that I could leverage. So that's just building the scale of first party data to enable you to actually perform some of the types of approaches we'll discuss. The second thing I would say is that increasingly, the challenge exists with the exchange of the data itself. So if I'm a data control, if I own a set of first party data that I have consent with consumers to use, and I'm passing that data over to a third party, and that data is leaked, I'm still responsible for that data. Or if somebody wants to opt out of a communication and that opt out signal doesn't flow to the third party, I'm still liable, or at least from the consumer's perspective, I've provided a poor customer experience. And that's where we see the rise of the next generation, I call it of data clean rooms, the approaches that you're seeing, a number of customers take in terms of how they connect data without actually moving the data between two sources. And we're seeing that as certainly a mechanism by which you can preserve accessibility data, we call that federated data exchange or federated data clean rooms and I think you're seeing that from a number of different parties in the industry. >> That's awesome, I want to get into the data interoperability because we have a lot of startups presenting in this episode around that area, but why I got you here, you mentioned data clean room. Could you define for us, what is a federated data clean room, what is that about? >> Yeah, I would simply describe it as zero data movement in a privacy and secure environment. To be a little bit more explicit and detailed, it really is the idea that if I'm a party A and I want to exchange data with party B, how can I run a query for analytics or other purposes without actually moving data anywhere? Can I run a query that has accessibility to both parties, that has the security and the levels of aggregation that both parties agree to and then run the query and get those results sets back in a way that it actually facilitates business between the two parties. And we're seeing that expand with partners like Snowflake and InfoSum, even within Amazon itself, AWS, we have data sharing capabilities within Redshift and some of our other data-led capabilities. And we're just seeing explosion of demand and need for customers to be able to share data, but do it in a way where they still control the data and don't ever hand it over to a third party for execution. >> So if I understand this correctly, this is kind of an evolution to kind of take away the middleman, if you will, between parties that used to be historically the case, is that right? >> Yeah, I'd say this, the middleman still exists in many cases. If you think about joining two parties' data together, you still have the problem of the match key. How do I make sure that I get the broadest set of data to match up with the broadest set of data on the other side? So we have a number of partners that provide these types of services from LiveRamp, TransUnion, Experian, et cetera. So there's still a place for that so-called middleman in terms of helping to facilitate the transaction, but as a clean room itself, I think that term is becoming outdated in terms of a physical third party location, where you push data for analysis, that's controlled by a third party. >> Yeah, great clarification there. I want to get into this data interoperability because the benefits of AWS and cloud scales we've seen over the past decade and looking forward is, it's an API based economy. So APIs and microservices, cloud native stuff is going to be the key to integration. And so connecting people together is kind of what we're seeing as the trend. People are connecting their data, they're sharing code in open source. So there's an opportunity to connect the ecosystem of companies out there with their data. Can you share your view on this interoperability trend, why it's important and what's the impact to customers who want to go down this either automated or programmatic connection oriented way of connecting data. >> Never more important than it has been right now. I mean, if you think about the way we transact it and still too today do to a certain extent through cookie swaps and all sorts of crazy exchanges of data, those are going away at some point in the future; it could be a year from now, it could be later, but they're going away. And I think that that puts a great amount of pressure on the broad ecosystem of customers who transact for marketers, on behalf of marketers, both for advertising and marketing. And so data interoperability to me is how we think about providing that transactional layer between multiple parties so that they can continue to transact in a way that's meaningful and seamless, and frankly at lower cost and at greater scale than we've done in the past with less complexity. And so, we're seeing a number of changes in that regard, whether that's data sharing and data clean rooms or federated clean rooms, as we described earlier, whether that's the rise of next generation identity solutions, for example, the UID 2.0 Consortium, which is an effort to use hashed email addresses and other forms of identifiers to facilitate data exchange for the programmatic ecosystem. These are sort of evolutions based on this notion that the old world is going away, the new world is coming, and part of that is how do we connect data sources in a more seamless and frankly, efficient manner. >> It's almost interesting, it's almost flipped upside down, you had this walled garden mentality, I got to control my data, but now I have data interoperability. So you got to own and collect the data, but also share it. This is going to kind of change the paradigm around my identity platforms, attributions, audience, as audiences move around, and with cookies going away, this is going to require a new abstraction, a new way to do it. So you mentioned some of those standards. Is there a path in this evolution that changes it for the better? What's your view on this? What do you see happening? What's going to come out of this new wave? >> Yeah, my father was always fond of telling me, "The customer, my customers is my customer." And I like to put myself in the shoes of the Marc Pritchards of the world at Procter & Gamble and think, what do they want? And frankly, their requirements for data and for marketing have not changed over the last 20 years. It's, I want to reach the right customer at the right time, with the right message and I want to be able to measure it. In other words, summarizing, I want omnichannel execution with omnichannel measurement, and that's become increasingly difficult as you highlighted with the rise of the walled gardens and increasingly data living in silos. And so I think it's important that we, as an industry start to think about what's in the best interest of the one customer who brings virtually 100% of the dollars to this marketplace, which is the CMO and the CMO office. And how do we think about returning value to them in a way that is meaningful and actually drives its industry forward. And I think that's where the data operability piece becomes really important. How do we think about connecting the omnichannel channels of execution? How do we connect that with partners who run attribution offerings with machine learning or partners who provide augmentation or enrichment data such as third party data providers, or even connecting the buy side with the sell side in a more efficient manner? How do I make that connection between the CMO and the publisher in a more efficient and effective way? And these are all challenges facing us today. And I think at the foundational layer of that is how do we think about first of all, what data does the marketer have, what is the first party data? How do we help them ethically source and collect more of that data with proper consent? And then how do we help them join that data into a variety of data sources in a way that they can gain value from it. And that's where machine learning really comes into play. So whether that's the notion of audience expansion, whether that's looking for some sort of cohort analysis that helps with contextual advertising, whether that's the notion of a more of a modeled approach to attribution versus a one-to-one approach, all of those things I think are in play, as we think about returning value back to that customer of our customer. >> That's interesting, you broke down the customer needs in three areas; CMO office and staff, partners ISV software developers, and then third party services. Kind of all different needs, if you will, kind of tiered, kind of at the center of that's the user, the consumer who have the expectations. So it's interesting, you have the stakeholders, you laid out kind of those three areas as to customers, but the end user, the consumer, they have a preference, they kind of don't want to be locked into one thing. They want to move around, they want to download apps, they want to play on Reddit, they want to be on LinkedIn, they want to be all over the place, they don't want to get locked in. So you have now kind of this high velocity user behavior. How do you see that factoring in, because with cookies going away and kind of the convergence of offline-online, really becoming predominant, how do you know someone's paying attention to what and when attention and reputation. All these things seem complex. How do you make sense of it? >> Yeah, it's a great question. I think that the consumer as you said, finds a creepiness factor with a message that follows them around their various sources of engagement with content. So I think at first and foremost, there's the recognition by the brand that we need to be a little bit more thoughtful about how we interact with our customer and how we build that trust and that relationship with the customer. And that all starts with of course, opt-in process consent management center but it also includes how we communicate with them. What message are we actually putting in front of them? Is it meaningful, is it impactful? Does it drive value for the customer? I think we've seen a lot of studies, I won't recite them that state that most consumers do find value in targeted messaging, but I think they want it done correctly and there in lies the problem. So what does that mean by channel, especially when we lose the ability to look at that consumer interaction across those channels. And I think that's where we have to be a little bit more thoughtful with frankly, kind of going back to the beginning with contextual advertising, with advertising that perhaps has meaning, or has empathy with the consumer, perhaps resonates with the consumer in a different way than just a targeted message. And we're seeing that trend, we're seeing that trend both in television, connected television as those converge, but also as we see about connectivity with gaming and other sort of more nuanced channels. The other thing I would say is, I think there's a movement towards less interruptive advertising as well, which kind of removes a little bit of those barriers for the consumer and the brand to interact. And whether that be dynamic product placement, content optimization, or whether that be sponsorship type opportunities within digital. I think we're seeing an increased movement towards those types of executions, which I think will also provide value to both parties. >> Yeah, I think you nailed it there. I totally agree with you on the contextual targeting, I think that's a huge deal and that's proven over the years of providing benefit. People, they're trying to find what they're looking for, whether it's data to consume or a solution they want to buy. So I think that all kind of ties together. The question is these three stakeholders, the CMO office and staff you mentioned, and the software developers, apps, or walled gardens, and then like ad servers as they come together, have to have standards. And so, I think to me, I'm trying to squint through all the movement and the shifting plates that are going on in the industry and trying to figure out where are the dots connecting? And you've seen many cycles of innovation at the end of the day, it comes down to who can perform best for the end user, as well as the marketers and advertisers, so that balance. What's your view on this shift? It's going to land somewhere, it has to land in the right area, and the market's very efficient. I mean, this ad market's very efficient. >> Yeah, I mean, in some way, so from a standards perspective, I support and we interact extensively with the IB and other industry associations on privacy enhancing technologies and how we think about these next generations of connection points or identifiers to connect with consumers. But I'd say this, with respect to the CMO, and I mentioned the publisher earlier, I think over the last 10 years with the rise of programmatic, certainly we saw the power reside mostly with the CMO who was able to amass a large pool of cookies or purchase a large sort of cohort of customers with cookie based attributes and then execute against that. And so almost a blind fashion to the publisher, the publisher was sort of left to say, "Hey, here's an opportunity, do you want to buy it or not?" With no real reason why the marketer might be buying that customer? And I think that we're seeing a shift backwards towards the publisher and perhaps a healthy balance between the two. And so, I do believe that over time, that we're going to see publishers provide a lot more, what I might almost describe as mini walled gardens. So the ability, great publisher or a set of publishers to create a cohort of customers that can be targeted through programmatic or perhaps through programmatic guaranteed in a way that it's a balance between the two. And frankly thinking about that notion of federated data clean rooms, you can see an approach where publishers are able to share their first party data with a marketer's first party data, without either party feeling like they're giving up something or passing all their value over to the other. And I do believe we're going to see some significant technology changes over the next three to four years. That really rely on that interplay between the marketer and the publisher in a way that it helps both sides achieve their goals, and that is, increasing value back to the publisher in terms of higher CPMs, and of course, better reach and frequency controls for the marketer. >> I think you really brought up a big point there we can maybe follow up on, but I think this idea of publishers getting more control and power and value is an example of the market filling a void and the power log at the long tail, it's kind of a straight line. Then it's got the niche kind of communities, it's growing in the middle there, and I think the middle of the torso of that power law is the publishers because they have all the technology to measure the journeys and the click throughs and all this traffic going on their platform, but they just need to connect to someone else. >> Correct. >> That brings in the interoperability. So, as a publisher ourselves, we see that long tail getting really kind of fat in the middle where new brands are going to emerge, if they have audience. I mean, some podcasts have millions of users and some blogs are attracting massive audience, niche audiences that are growing. >> I would say, just look at the rise of what we might not have considered publishers in the past, but are certainly growing as publishers today. Customers like Instacart or Uber who are creating ad platforms or gaming, which of course has been an ad supported platform for some time, but is growing immensely. Retail as a platform, of course, amazon.com being one of the biggest retail platforms with advertising supported models, but we're seeing that growth across the board for retail customers. And I think that again, there's never been more opportunities to reach customers. We just have to do it the right way, in the way that it's not offensive to customers, not creepy, if you want to call it that, and also maximizes value for both parties and that be both the buy and the sell side. >> Yeah, everyone's a publisher and everyone's a media company. Everyone has their own news network, everyone has their own retail, it's a completely new world. Tim, thanks for coming on and sharing your perspective and insights on this key note, Tim Barnes, Global Director, General Manager of Advertiser and Market at AWS here with the Episode three of Season two of the AWS Startup Showcase. I'm John Furrier, thanks for watching. (upbeat music)

Published Date : Jun 29 2022

SUMMARY :

of the AWS Startup Showcase. Oh, great to be here and certainly in the ad tech and the opportunities that may present and how to overcome it because exchange of the data itself. into the data interoperability that has the security and to match up with the broadest the impact to customers that the old world is going of change the paradigm of the one customer who brings and kind of the convergence the ability to look and the market's very efficient. and the publisher in a way that it helps is an example of the market filling a void getting really kind of fat in the middle in the way that it's not offensive of the AWS Startup Showcase.

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Rosemary Hua, Snowflake & Patrick Kelly, 84 51 | Snowflake Summit 2022


 

>>Hey everyone. Welcome back to the Cube's coverage of snowflake summit. 22 live from Las Vegas. We're at Caesar's forum, Lisa Martin, with Dave ante. We've been having some great conversations over the last day and a half. This guy just came from main stage interviewing the CEO, Franks Lubin himself, who joins us after our next guest here, we're gonna be talking customers and successes with snowflake Rosemary Hua joins us the global head of retail at snowflake and Patrick Kelly, the VP of product management at their customer 84 51. Welcome to the program guys. >>Thank you. It's nice to be here. So >>Patrick, 84 51. Talk to us about the business, give the audience an overview of what you guys are doing. And then we'll talk about how you're working with snowflake. >>Yeah, absolutely. Thank you both for, uh, the opportunity to be here. So 84 51 is a retail data science insights and media company. And really what that means is that we, we partner with our, uh, parent company Kroger, as well as consumer packaged goods or brands and brokers and agencies, really to understand shoppers and create relevant, personalized, and valuable experiences for shoppers in source and grocery stores. >>That relevance is key. We all expect that these days, I think the last couple of years as everyone's patience has been wearing. Yeah, very thin. I'm not, I'm not convinced it's gonna come back either, but we expect that brands are gonna interact with us and offer us the next best offer. That's actually relevant and personalized to us. How does AB 4 51 achieve that? >>Yeah, it's a great question. And you're right. That expectation is only growing. Um, and it takes data analytics, data science and all of these capabilities in order to deliver it on that promise, uh, you know, big, a big part of the relationship that retailers and brands have with consumers is about a value exchange. And it's, again, it's about that expectation that brands and retailers need to be able to meet the ever-changing needs of consumers. Uh, whether that be introducing new brands or offering the right price points or promotions or ensuring you meet them where they are, whether it be online, which has obviously been catalyzed by, um, the pandemic over the last two years or in store. So a deep understanding of, of the customer, which is founded in data and the appropriate analytics and science, and then the collaboration back with the retailers and, and the brands so that you can bring that experience to life. Again, that could be a price point on the, on the shelf, um, or it could be a personalized email or, um, website interaction that delivers the right experience for the co for the consumer. So they can see that value and really build loyalty >>In the right time in real time. That's >>One of the most Marrit I'm in real time. That's right. One goes, Mary, I love the concept of the, the actual platform of the retail data cloud. Yes. It's so unique for a technology company. Snowflake's a technology company, you see services companies do it all the time, but yeah, but to actually transform what was considered a data warehouse in the cloud to a platform for data, I call it super cloud. Yeah. Tell us how this came about, um, how you were able to actually develop this and where you are in that journey. >>Yeah, absolutely. It's been a big focus on data sharing. We saw that that's how our customers are interacting with each other is using our data sharing functionality to really bring that ecosystem to life. So that's retailers sharing with their consumer products companies selling through those retailers. And then of course the data service companies that are kind of helping both sides and that data sharing functionality is the kind of under fabric for the data cloud, where we bring in partners. We bring in customers and we bring in tech solutions to the table. Um, and customers can use the data cloud, not only with the powered by partners that we have, but also the data marketplace, getting that data in real time and making some business value out of that data. So that's really the big focus of snowflake is investing in industry to realize the business value >>And talk about ecosystem and how important that is, where, where you leave off and the ecosystem picks up and how that's evolving. >>Absolutely. And I'm sure you can join in on this, but, um, definitely that collaboration between retailers and CPGs, right? I mean, retailers have that rich first party customer data. They see all those transactions, they see when people are shopping and then the brands really need that first party data to figure out what their, how their customers are interacting with their brand. And so that collaborative nature that makes up the ecosystem. And of course, you've got the tech partners in the middle that are kind of providing enrich data assets as well. You guys at 84 51 are a huge part of that ecosystem being, you know, one of the key retailers in, in the United States. Um, have you been seeing that as well with your brands? Yeah, >>Absolutely. I mean data and data science has always been core to the identity of 84 51. Um, and historically a lot of the interaction that we have with brands were through report web based applications, right. And it's a really great seamless way to, to deliver insights to non-technical users. But as the entire market has really started to invest in data and data science and technology and capabilities, you know, we, we launched a collaborative cloud last year and it was really an opportunity for us to reimagine what that experience would look like and to ensure that we are meeting the evolving needs of the industry. And as Rosemary pointed out, you know, data sharing is, is table stakes, right? It's a capability that you don't wanna have to think about. You wanna be thinking about the strategic initiatives, the science that you're gonna create in order to drive action and personalize experiences. So what we've found at 84 51 is really investing in our collaborative cloud, um, and working with leading technology providers like snowflake to make that seamless has been, you know, the, the, the UN unlock to ensure that data and data science can be a competitive advantage for our clients and partners, not just, you know, the retailer in 84 51 >>Is the collaborative cloud built on snowflake. >>Yeah. So the collaborative cloud is really about, um, ensuring that data sharing through snowflake is done seamlessly. So we've really, we've invited our clients and partners to build their own science on 84 51 S first party data asset through Kroger. And our, our data is represents 60 million households, half of the United States, 2 billion transactions annually, the robustness of that data asset. And it's it's it's analysis ready is so impactful to the investment that brands can make in their own data science efforts, because brands wanna invest in data science, not to do data work, not to do cleaning and Muning and, and merging and, and standardizing. They wanna do analysis. That's gonna impact the strategies and ultimately the shopper's lives. So again, we're able to leverage the capabilities of snowflake to ensure data sharing is not part of our day to day conversation. Data sharing is something we can take for granted so that we can talk about the shopper and our strategies. >>So this is why I call it super cloud. So Jerry Chen wrote an article of castles in the cloud. And in there he said, he called it sub clouds. And I'm like, no, it's, uh, by the way, great article. Jerry's brilliant. But so you got AWS, you built on top of AWS. That's right. You got the snowflake data called you're building on top of that. And I was sitting at the table and my kid goes, this is super, I'm like, ah, super clouds. So I didn't really even coin it, but, and then I realized somebody else had use it before, but that is different. It's new, it's around data. It's around vertical industries. Yes. Um, I, I get a lot of heat for that term, but I feel like this look around this industry, everybody's doing that that's that is digital transformation. That's don't you see that with your customers? >>Absolutely. I mean, there's a lot of different industry trends where you can't use your own historical first party data to figure out what customers are doing. I mean, with COVID customers are behaving totally differently than they used to. And you can't use your historical data to predict out of stocks or how the customer's gonna be interacting with your brand anymore. And you need that third party macroeconomic data. You need that third party COVID data or foot traffic data to enrich what your businesses are doing. And so, yes, it, it is a super cloud. And I think the big differentiator is that we are cloud agnostic, meaning that, like you said, you can take the technology for granted. You don't have to worry about where the other person has their tech stack. It's all the same experience on the snowflake super cloud as he put it. So, >>So Patrick, talk about the, the, the impact that you have been able to have during COVID. I mean, everybody had supply chain issues, but, you know, if you took, if you took away the machine learning and the data science that you are initiating, would life have been harder? Do you have data on that? You know, the, the, what if we didn't have this capability during the >>Challenges? No, it's, it's a fantastic question. And I'll actually build on the example that Rosemary, um, offered around COVID and better understanding COVID. So, um, in the past, you know, when we talk about data sharing data collaboration, it's basically wasn't possible, right? What's your tech stack, what's mine. How do we share data? I don't wanna send you my data without go releasing governance. It was a non-starter and, you know, through technology like snowflake, as we launched the collaborative cloud, we actually had a pilot client start right at the beginning of 2020. Um, we, we had, you know, speced out it onto use cases that really impactful for their, for their organization. But of course, what happened is, uh, a pandemic hit us and it became the biggest question, CEO executive team, all the way down is what is happening, what is happening in our stores? >>How are shoppers behaving and what, what that client of ours came to realize is while we, we actually, we have access to the E 4 51 collaborative cloud. We can see half of America's behavior last week down to the basket transaction UPC level. Let's get going. So again, the conversation wasn't about, you know, what data sources, how do we scramble? How do we get it together? What technologies, how do we collaborate? It was immediately focused on building the analysis to better understand that. And, and the outcomes that drove actually were all the way from manufacturing impact to marketing, to merchandising, because that brand was able to figure out, Hey, our top selling products, they're, they're not on the shelves. What are shoppers doing? Are they going to a, another brand? Are they not buying it all together? Are they going to a different size? Are they staying within our product portfolio? Are they going to a competitor? And those insights drove everything again from what do we need to manufacture more to, how do we need to communicate and incent our, our, our shoppers, our, our loyal shoppers also what's happening to our non loyals. Are they looking for an, you know, an alternative that a need that we can serve that level of, of shopper and customer understanding going all the way up to a strategic initiatives is something that is enabled through the Supercloud >><laugh>. How do you facilitate privacy as we're seeing this proliferation of privacy legislation? Yeah. I think there's now 22 states that have individual, and California's changing to CPR a at the beginning of yes, January 23. How do you balance that need that ability to share data? Yeah. Equitably fast, quickly, but also balance consumer privacy requirements. >>I mean, I could take a stab first. I mean, at snowflake, right, there is no better place to share your data that in a governed way than with snowflake data sharing, because then you can see and understand how the other side is using your data. Whereas in traditional methods, using an API or using an FTP server, you wouldn't be able to actually see how the other side is using your data. But in addition to that, we have the clean room where you can actually join on that underlying PII data without exposing it, because you can share functions securely on, on both sides. So I think there is no better place to do it than here at snowflake. Um, and because we deeply understand those policies, I think we are kind of keeping up with the times trying to get in front of things so that our data sharing capabilities stay up to date. When you have to expunge records, identify records with CCPA and, and GDPR and, and all the rest that are coming. Um, and so, so, I mean, I think especially with 84 50 ones, um, you know, collaborative cloud also building on top of the clean room, um, in, in further road in the further roadmap, I think, uh, you're gonna see some of that privacy compliant, data sharing, coming to play as well. You >>Know, what's interesting, Patrick is we were just in that session with the Frank Q and a, and he was very candid about when he was talking about, uh, Apache, uh, I'm sorry. Apache iceberg. Yeah. Yes. And he, he basically flat out said, look, you know, you gotta put it into the snowflake data cloud. It's, it's better there, but people might, you know, want to put it outside, not get locked in, et cetera. But what I'm, I'm listening to you saying it's so much easier for you today that could evolve something open source. And, and how do you think about that in terms of placing your bets? >>Yeah, it, it's a great question and really to go back to privacy, um, as a total topic, I mean, you're right. It's extremely relevant topic. It's, it's, you know, very ever changing right now at 84 51. Privacy is, is first it's the foundation. Um, it it's table stakes and that's from a policy that's from a governance, it's from a technology capability standpoint. And it's part of our, our culture because, um, it, it, because it has to be, uh, and, and so when we, when we think about, you know, the products that we're gonna build, how we want to implement, it's, it's a requirement that we leverage technologies that enable us to secure the governance and ensure that we're privacy compliant. Um, the customer data asset that we have is, is, you know, is extremely valuable as we've talked about in this interview, it's also responsibility. And we take that very, very seriously. And so, you know, Dave, back to your question about, you know, decisions to go, you know, open source or leverage for technologies. So there's always a balance. You know, we, we love to push the, the bounds of innovation and, and we wanna be on the forefront of data, sharing data, science, collaboration for this industry. But at the same time, we balance that with making sure that our technology partners are the right ones, because we are not willing to compromise our governance and our fir and our, our privacy, uh, priorities. >>That's gonna be interesting to see how that evolves. And I, I loved that. Frank was so candid about it. I think the key for any cloud player, including a super cloud is you gotta have an ecosystem without an ecosystem. Forget it. And you see a lot of companies. I mean, we were at Dell tech world. They're kind of, they're at the beginnings of that, but the ecosystems, nothing like this, right. Which is amazing, nothing against, against Dell, they're just kind of getting started and you have to be open. You have to have optionality. Yep. You know, so I, I don't know if we'll see the day where they're including data, bricks, data lakes inside of the snowflake cloud. That will be amazing. <laugh> but you know, you never say never in the world of cloud, >>Do you stranger things, Rosemary and Patrick, thank you so much for joining us talking about what 84 51 is doing powered by snowflake and also the rise of the snowflake retail cloud and what that's doing. We'll have to have you back on to hear what's going on as I'm sure the adoption will continue to increase. Absolutely. Thank you so much to both for having us, our pleasure. You appreciate this for our guests. I'm Lisa Martin. He's Dave ante stick around Dave will be back with Frankman CEO of snowflake. Next. You won't wanna miss it.

Published Date : Jun 15 2022

SUMMARY :

the VP of product management at their customer 84 51. It's nice to be here. And then we'll talk about how you're working with snowflake. Thank you both for, uh, the opportunity to be here. That's actually relevant and personalized to us. with the retailers and, and the brands so that you can bring that experience to life. In the right time in real time. the cloud to a platform for data, I call it super cloud. So that's really the big focus of snowflake is investing in industry to realize the business value And talk about ecosystem and how important that is, where, where you leave off You guys at 84 51 are a huge part of that ecosystem being, you know, one of the key retailers in, Um, and historically a lot of the interaction that we have with brands were through report web based applications, And it's it's it's analysis ready is so impactful to the investment that That's don't you see that with your customers? And you can't use your historical data to predict I mean, everybody had supply chain issues, but, you know, if you took, It was a non-starter and, you know, through technology like snowflake, as we launched the collaborative cloud, So again, the conversation wasn't about, you know, what data sources, How do you balance that need that But in addition to that, we have the clean room where you can actually join And he, he basically flat out said, look, you know, you gotta put it into the snowflake data cloud. And so, you know, Dave, back to your question about, you know, decisions to go, And you see a lot of companies. We'll have to have you back on to hear what's going on as I'm sure the adoption

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Carl Perry, Snowflake | Snowflake Summit 2022


 

(calm music) >> Welcome to theCUBE's live coverage of Snowflake Summit '22 from Las Vegas, Caesars Forum. Lisa Martin here with Dave Vellante, we're going to unpack some really cool stuff next, in the next 10 minutes with you, Carl Perry joins us, the Director of Product Management at Snowflake, he's here to talk about Snowflake's new Unistore workloads, how it's driving the next phase of innovation, welcome to the program. >> Oh, thank you so much for having me, this is awesome. >> There's a ton of momentum here, I saw the the numbers from fiscal 23Q1, product revenue 394 million, 85% growth, a lot of customers here, the customer growth is incredible as well, talk to us about Unistore, what is it? Unpack it and how have the customers been influential in it's development? >> Yeah, so Unistore is a way for customers to take their transactional workloads, for their enterprise applications and now have them run on or be built on top of Snowflake and now, you have your transactional data, along with all of your historical data, so now you have a single unified platform for doing anything you need to do with your data, whether it's transactional, single row look-ups, we can do that, whether it's the analytical data across again, transactional and historical data in a single query, our customers are super excited about this. >> So, what are Hybrid Tables? Is that just an extension of external tables? >> Yeah, that's a great question. So, Hybrid Tables are a new table-type that we've added to Snowflake and Hybrid Tables are really kind of just like another table with a couple of key differences, so number one is that Hybrid Tables provide fast, fine-grain read and write operations, so when you do something like a select star from customers where customer ID=832, that's going to return extremely fast, but on top of that same data, your transactional data, you can actually perform amazing analytical queries that return extremely fast and that's what Hybrid Tables at their core are. >> So, what does this mean for, so you're bringing that world of transaction and analytics together, what does it mean for customers? Walk us through Carl, an example of- >> Yeah, so it's great, so Adobe is a customer that is looking at using and leveraging Hybrid Tables today, and then more broadly Unistore, and frankly, Adobe has been an amazing customer since they started their journey, just really quickly, they're in phase three, the first phase was customers had data in Snowflake that they wanted to take advantage of with the Adobe Campaign Platform and so what they did is they built a connector basically into and being able to access customer data, and then they started to look at, "Well, this thing's working really well, let's try to leverage Snowflake for all our analytical needs." And so that was kind of phase two, and now phase three is like, look let's go and reimagine what we can do with the Adobe Campaign Platform by having both the transactional and analytical data in the same platform, so that they can really enable their customers to do personalization, ad campaign management, understanding the ethicacy of those things at a scale that they haven't been able to do before. >> Prior to this capability, they would what? Have to go outside of the Snowflake Data Cloud? And do something else? And then come back in? >> Exactly, right? So, they'd have a transactional system where all of the transactional state for what the customer was doing inside Adobe Campaign, setting up all their campaigns and everything, and that would be stored inside a database, right? And then they would need to ensure that, that data was moved over to Snowflake for further analytical purposes, right? You know you imagine the complexity that our customers have to manage every single day, a separate transactional system, an ETL pipeline to keep that data flowing and then Snowflake, right? And with Unistore, we really believe that customers will be able to remove that complexity from their lives and have that single platform that really makes their lives easier. >> I mean, they'll still have a transactional system, will they not? Or do you see a day where they sort of sunset that? >> I mean, there's a set of workloads that are not going to be the best choice today for Unistore and Hybrid Tables, right? And so we know that customers will continue to have their own transactional systems, right? And there's lots of transactional systems that customers rely and have entire applications, and systems built around, right? Right now with Hybrid Tables and Unistore, customers can take those enterprise applications, not consumer-facing applications and move them over to leverage Snowflake, and then really think about re-imagining how they can use their data that's both realtime transactional, as well as all the historical data without the need to move things between systems or use a ton of different services. >> The Adobe example that you just gave seems like, I loved how you described the phases they're in, they're discovering, it's like peeling the onion and just discovering more, and more, but what it sounds like is that Snowflake has enabled Adobe to transform part of it's business, how is Unistore positioned to be so transformational for your customers? >> Well, I mean I think there's a couple of things, so one, they have this like level of complexity today for a set of applications that they can completely stop worrying about, right? No need to maintain that separate transactional system for that again, enterprise application, no need to maintain that ETL pipeline, that's kind of like one step, the next step is, I mean all your data's in Snowflake, so you can start leveraging that data for insight and action immediately, there's no delay in being able to take advantage of that data, right? And then number three, which I think is the most compelling part is because it's part of Snowflake, you getting the benefit of Snowflake's entire ecosystem, whether it's first party capabilities like easy to manage and enforce really powerful governance, and security policies, right? Being able to take data from the market place and actually join it with my realtime transactional data, this is game-changing and then most importantly is the third-party ecosystem of partners who are building all these incredible solutions on top of Snowflake, I can't even begin to imagine what they're going to do with Hybrid Tables in Unistore. >> So, Carl I have to ask you, so I talked to a lot of customers and I talked to a lot of technology companies, explain, so Snowflake obviously was the first to separate compute from storage and you know the cloud, cloud database and then tons of investment came into that space, kind of follow you on, so that's cool, you reached escape velocity, awesome, but a lot of the companies that I talked to are saying, "We're converging transaction and analytics," I think (speaking softly) calls it HTAP or something, they came up with a name, explain the difference between what you're doing and what everybody else is doing, and why, what customer benefits you're delivering? >> Yeah, so I mean I think that's a really great question and to use the term you used HTAP, right? It's a industry understood term, really when people think about HTAP, what that is about is taking your transactional data that you have and enabling you to do fast analytical capabilities on that, and that's great, but there are a couple of problems that historical HTAP solutions have suffered from, so number one, that acceleration, that colander format of data is all in memory, so you're bound by the total amount of memory that you can use to accelerate the queries that you want to, so that's kind of problem one, this is not the approach that Snowflake is taking, most importantly, it's not just about accelerating queries on transactional data, whether it's a single-row lookup or a complex aggregate, it's about being able to leverage that data within the data cloud, right? I don't want to have a separate dataset on a transactional system or an HTAP system that can give me great analytics on transactional data and then I can't use it with all the other data that I have, it's truly about enabling the transformation with the data cloud and completely taking away silos, so that your data, whether it's realtime, whether it's historical, can be treated as a single dataset, this is the key thing that is different about Unistore, you can take the power of the data cloud, all of it, all of the partners, all the solutions and all the capabilities we continue to add, and leverage your data in ways that nobody's thought of possible before. >> Governance is a huge, huge component of that, right? So, in the press release, you have this statement, "As part of the Unistore Snowflake is introducing Hybrid Tables," you explained that, "Which offer fast, single-row operations and allow customers to build transactional business applications directly on Snowflake"- >> Yep. >> That's a little interesting tidbit, so you expect customers are going to build transactional applications inside the data cloud? And somewhat minimize the work that is going to be required by their existing transactional databases, correct? >> Exactly and I think, so let me say a couple things on this, right? So, first of all, there's a class of applications that will be able to just build on top of Hybrid Tables and run on Snowflake directly, for their transactional needs, I think what's super interesting here though is when you again start to talk about all your data, one example that we're going to walk through tomorrow in our talk is being able to do a transaction that updates data in a Hybrid Table and then updates data in a Standard Snowflake Table, and then either being able to atomically commit, or rollback that transaction, this is a transaction that's spanning multiple different table types inside Snowflake and you'll have consistency of either the rollback or the commit, this type of functionality doesn't exist elsewhere and being able to take, and build transactional applications with these capabilities, we think is transformative- >> And that's all going to happen inside the Snowflake Data Cloud, with all the capabilities and it's not like you know what you're doing with Dell and Pure, it's nice, but it's read-only, you can't you know add and delete, and do all that stuff, this is Native? First class citizen inside the database? >> Yep, just like other table types, you'll be able to take on and leverage the power of the data cloud as a normal table that you'd be able to use elsewhere. >> Got to ask you, your energy in the way that you're talking about this is fantastic, the transformation that it's going to be, how central it is to the product innovations that Snowflake is coming out with, what's been the feedback from customers? As there's so many thousands of folks here today, the keynote was standing in your room only, there was an overflow, what are you hearing on the floor here? >> Well, I mean, I think it was funny in the talk when I announced that primary keys are going to be required and enforced, and we got a standing ovation, I was like, "Wow, I didn't expect people to be so excited about primary key enforcement." I mean, what's been amazing both about the private preview and the feedback we're getting there, and then some of the early feedback we're getting from customers is that they want to understand and they're really thinking about like, "Wait, I can use Snowflake for all of this now?" And honestly I think that people are kind of like, "But wait, what would I do if I could have those applications running on Snowflake and not have to worry about multiple systems? Wait, I can combine it with all my historical data and anything that's in the data cloud, like what can I do?" Is the question they're asking and I think that this is the most fascinating thing, customers are going to build things they haven't been able to build before and I'm super excited to see what they do. >> But more specifically, my takeaway is that customers, actually application builders are going to be able to build applications that have data inherent to those apps, I mean John Furrier years ago said, "You know data is the new development kit." And it never happened the data, the data stack if you will separate from the application development stack, you're bringing those two worlds together, so what do you think the implications are of that? >> Well, I mean I think that we're going to dramatically simplify our customers lives, right? A thing that we focus on at Snowflake is relentless customer innovation, so we can make their lives better, so I mean frankly we talk to customers like, "Wait, I can do all this? Wait, are you sure that I'll be able to do this?" And we walk through what we can do, and what we can't do, and they really are like, "Wow, this could just dramatically simplify our lives and wait, what could we do with our data here?" And so, I think with the announcement of Unistore, and also all the Native app stuff that we're announcing today, I think we're really trying to enable customers and app developers there to think about, and being able to leverage Snowflake as their transactional system, the system of source, so I mean, I'm super excited about this, I came to Snowflake to work on this and I'm like, "Can't believe we get to talk about it." >> How do you, how, how? How does this work? What's the secret sauce behind it? Is it architecture or is it? >> Yeah, so I mean I think a big part of it is the architecture that we chose, so you know number one, a key product philosophy that we have at Snowflake is we have one product, we don't have many, we don't put the onus of complexity onto our customers and so building that into Snowflake is actually really hard, so underlying Hybrid Tables, which is the feature that powers Unistore is a row storage engine, a row-based storage engine, right? And then data is asynchronously copied over into a colander format and what this provides, because it's just another table that's deeply integrated with Snowflake is the compiler's completely aware of this, so you can write a query that spans multiple tables and take advantage of it, and we'll take over all the complexity, whether it needs to be a fast response to a single-row lookup, or it needs to aggregate and scan a ton of data, we'll make sure that we choose the right thing and provide you with the best performance that we have- >> You built that intelligence inside of that? >> Completely built in and amazing, but provided in a very simple fashion. >> You said you came to Snowflake to do this? How long ago was that? >> I came here a little over a year and a half. >> Okay, and had they started working on this obviously beforehand, or at least envisioning it, right? >> Yeah, this I mean, this is absolutely incredible, I have been working on this now for a year and a half, some of the team members have been working on it for more and it's incredible to finally be able to talk to customers and everybody about it, and for them to tell us what they're trying to do. I've already talked to a bunch of customers like, "Well wait, I could do this, or this, what about this scenario?" And it's awesome to hear their requirements, right? The thing that's been most amazing and you'll hear it in the talk tomorrow with Adobe who's been a great customer is like, "Customers give us insanely hard requirements." And what I love about this company is not, "Well, you know it's easier to do it this way." It's like, "No, how can we actually make their life easier?" And so, we really focus on doing that with Snowflake. >> And that's one of the things Frank talked about this morning with that mission alignment being critical there. So, it's in private preview now, when can folks expect to get their hands on it? >> Well, we don't have a date right now we're talking about, but you can go signup to be notified of the public preview when we get there, I think it's like snowflake.com/try-unistore, but we'll publish that later and you know if you're interested in the private preview, talk to your account team and we'll see if we can get you in. >> Carl, thank you so much for joining Dave and me in an action-packed 15 minutes, talking about the power of Unistore, what it's going to enable organizations to do and it sounds like you're tapping the surface, there's just so much more innovation that's to come, you're going to have to come back. >> Yes, that sounds awesome, thank you so much. >> Our pleasure. For Carl and Dave Vellante, I'm Lisa Martin, you're watching theCUBE's live coverage of Snowflake Summit '22 from the show floor in Las Vegas, we're going to be right back with our next guest. (calm music)

Published Date : Jun 15 2022

SUMMARY :

in the next 10 minutes with you, Oh, thank you so much for having me, and now, you have your transactional data, and that's what Hybrid and then they started to look at, and have that single platform and move them over to leverage Snowflake, and actually join it with my and to use the term you used HTAP, right? and leverage the power of the data cloud and I'm super excited to see what they do. the data stack if you will separate and being able to leverage Snowflake and amazing, and a half. and for them to tell us And that's one of the things and you know if you're interested and it sounds like you're Yes, that sounds awesome, and Dave Vellante,

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Ian Massingham, MongoDB and Robbie Belson, Verizon | MongoDB World 2022


 

>>Welcome back to NYC the Cube's coverage of Mongo DB 2022, a few thousand people here at least bigger than many people, perhaps expected, and a lot of buzz going on and we're gonna talk devs. I'm really excited to welcome back. Robbie Bellson who's the developer relations lead at Verizon and Ian Massingham. Who's the vice president of developer relations at Mongo DB Jens. Good to see you. Great >>To be here. >>Thanks having you. So Robbie, we just met a few weeks ago at the, the red hat summit in Boston and was blown away by what Verizon is doing in, in developer land. And of course, Ian, you know, Mongo it's rayon Detra is, is developers start there? Why is Mongo so developer friendly from your perspective? >>Well, it's been the ethos of MongoDB since day one. You know, back when we launched the first version of MongoDB back in 2009, we've always been about making developers lives easier. And then in 2016, we announced and released MongoDB Atlas, which is our cloud managed service for MongoDB, you know, starting with a small number of regions built on top of AWS and about 2,500 adoption events per week for MongoDB Atlas. After the first year today, MongoDB Atlas provides a managed service for MongoDB developers around the world. We're present in almost a hundred cloud regions across S DCP and Azure. And that adoption number is now running at about 25,000 developers a week. So, you know, the proof are in proof is really in the metrics. MongoDB is an incredibly popular platform for developers that wanna build data-centric applications. You just can't argue with the metrics really, >>You know, Ravi, sometimes there's an analyst who come up with these theories and one of the theories I've been spouting for a long time is that developers are gonna win the edge. And now to, to see you at Verizon building out this developer community was really exciting to me. So explain how you got this started with this journey. >>Absolutely. As you think about Verizon 5g edge or mobile edge computing portfolio, we knew from the start that developers would play a central role and not only consuming the service, but shaping the roadmap for what it means to build a 5g future. And so we started this journey back in late 20, 19 and fast forward to about a year ago with Mongo, we realized, well, wait a minute, you look at the core service offerings available at the edge. We didn't know really what to do with data. We wanted to figure it out. We wanted the vote of confidence from developers. So there I was in an apartment in Colorado racing, your open source Mongo against that in the region edge versus region, what would you see? And we saw tremendous performance improvements. It was so much faster. It's more than 40% faster for thousands and thousands of rights. And we said, well, wait a minute. There's something here. So what often starts is an organic developer, led intuition or hypothesis can really expand to a much broader go to market motion that really brings in the enterprise. And that's been our strategy from day one. Well, >>It's interesting. You talk about the performance. I, I just got off of a session talking about benchmarks in the financial services industry, you know, amazing numbers. And that's one of the hallmarks of, of Mongo is it can play in a lot of different places. So you guys both have developer relations in your title. Is that how you met some formal developer relations? >>We were a >>Program. >>Yeah, I would say that Verizon is one of the few customers that we also collaborate with on a developer relations effort. You know, it's in our mutual best interest to try to drive MongoDB consumption amongst developers using Verizon's 5g edge network and their platform. So of course we work together to help, to increase awareness of MongoDB amongst mobile developers that want to use that kind of technology. >>But so what's your story on this? >>I mean, as I, as I mentioned, everything starts with an organic developer discovery. It all started. I just cold messaged a developer advocate on Twitter and here we are at MongoDB world. It's amazing how things turn out. But one of the things that's really resonated with me as I was speaking with one of, one of your leads within your organization, they were mentioning that as Mongo DVIA developed over the years, the mantra really became, we wanna make software development easy. Yep. And that really stuck with me because from a network perspective, we wanna make networking easy. Developers are not gonna care about the internals of 5g network. In fact, they want us to abstract away those complexities so that they can focus on building their apps. So what better co-innovation opportunity than taking MongoDB, making software easy, and we make the network easy. >>So how do you think about the edge? How does you know variety? I mean, to me, you know, there's a lot of edge use cases, you know, think about the home Depot or lows. Okay, great. I can put like a little mini data center in there. That's cool. That's that's edge. Like, but when I think of Verizon, I mean, you got cell towers, you've got the far edge. How do you think about edge Robbie? >>Well, the edge is a, I believe a very ambiguous term by design. The edge is the device, the mobile device, an IOT device, right? It could be the radio towers that you mentioned. It could be in the Metro edge. The CDN, no one edge is better than the other. They're all just serving different use cases. So when we talk about the edge, we're focused on the mobile edge, which we believe is most conducive to B2B applications, a fleet of IOT devices that you can control a manufacturing plant, a fleet of ground and aerial robotics. And in doing so you can create a powerful compute mesh where you could have a private network and private mobile edge computing by way of say an AWS outpost and then public mobile edge computing by way of AWS wavelength. And why keep them separate. You could have a single compute mesh even with MongoDB. And this is something that we've been exploring. You can extend Atlas, take a cluster, leave it in the region and then use realm the mobile portfolio and spread it all across the edge. So you're creating that unified compute and data mesh together. >>So you're describing what we've been expecting is a new architecture emerging, and that's gonna probably bring new economics of new use cases, right? Where are we today in that first of all, is that a reasonable premise that this is a sort of a new architecture that's being built out and where are we in that build out? How, how do you think about the, the future of >>That? Absolutely. It's definitely early days. I think we're still trying to figure it out, but the architecture is definitely changing the idea to rip out a mobile device that was initially built and envisioned for the device and only for the device and say, well, wait a minute. Why can't it live at the edge? And ultimately become multi-tenant if that's the data volume that may be produced to each of those edge zones with hypothesis that was validated by developers that we continue to build out, but we recognize that we can't, we can't get that static. We gotta keep evolving. So one of our newest ideas as we think about, well, wait a minute, how can Mongo play in the 5g future? We started to get really clever with our 5g network APIs. And I, I think we talked about this briefly last time, 5g, programmability and network APIs have been talked about for a while, but developers haven't had a chance to really use them and our edge discovery service answering the question in this case of which database is the closest database, doesn't have to be invoked by the device anymore. You can take a thin client model and invoke it from the cloud using Atlas functions. So we're constantly permuting across the entire portfolio edge or otherwise for what it means to build at the edge. We've seen such tremendous results. >>So how does Mongo think about the edge and, and, and playing, you know, we've been wondering, okay, which database is actually gonna be positioned best for the edge? >>Well, I think if you've got an ultra low latency access network using data technology, that adds latency is probably not a great idea. So MongoDB since the very formative years of the company and product has been built with performance and scalability in mind, including things like in memory storage for the storage engine that we run as well. So really trying to match the performance characteristics of the data infrastructure with the evolution in the mobile network, I think is really fundamentally important. And that first principles build of MongoDB with performance and scalability in mind is actually really important here. >>So was that a lighter weight instance of, of Mongo or not >>Necessarily? No, not necessarily. No, no, not necessarily. We do have edge cashing with realm, the mobile databases Robbie's already mentioned, but the core database is designed from day one with those performance and scalability characteristics in mind, >>I've been playing around with this. This is kind of a, I get a lot of heat for this term, but super cloud. So super cloud, you might have data on Preem. You might have data in various clouds. You're gonna have data out at the edge. And, and you've got an abstraction that allows a developer to, to, to tap services without necessarily if, if he or she wants to go deep into the S great, but then there's a higher level of services that they can actually build for their customers. So is that a technical reality from a developer standpoint, in your view, >>We support that with the Mongo DB multi-cloud deployment model. So you can place Mongo DB, Atlas nodes in any one of the three hyperscalers that we mentioned, AWS, GCP or Azure, and you can distribute your data across nodes within a cluster that is spread across different cloud providers. So that kinds of an kind of answers the question about how you do data placement inside the MongoDB clustered environment that you run across the different providers. And then for the abstraction layer. When you say that I hear, you know, drivers ODMs the other intermediary software components that we provide to make developers more productive in manipulating data in MongoDB. This is one of the most interesting things about the technology. We're not forcing developers to learn a different dialect or language in order to interact with MongoDB. We meet them where they are by providing idiomatic interfaces to MongoDB in JavaScript in C sharp, in Python, in rust, in that in fact in 12 different pro programming languages that we support as a first party plus additional community contributed programming languages that the community have created drivers for ODMs for. So there's really that model that you've described in hypothesis exist in reality, using >>Those different Compli. It's not just a series of siloed instances in, >>In different it's the, it's the fabric essentially. Yeah. >>What, what does the Verizon developer look like? Where does that individual come from? We talked about this a little bit a few weeks ago, but I wonder if you could describe it. >>Absolutely. My view is that the Verizon or just mobile edge ecosystem in general for developers are present at this very conference. They're everywhere. They're building apps. And as Ian mentioned, those idiomatic interfaces, we need to take our network APIs, take the infrastructure that's being exposed and make sure that it's leveraging languages, frameworks, automation, tools, the likes of Terraform and beyond. We wanna meet developers where they are and build tools that are easy for them to use. And so you had talked about the super cloud. I often call it the cloud continuum. So we, we took it P abstraction by abstraction. We started with, will it work in one edge? Will it work in multiple edges, public and private? Will it work in all of the edges for a given region, public or private, will it work in multiple regions? Could it work in multi clouds? We've taken it piece by piece by piece and in doing so abstracting way, the complexity of the network, meaning developers, where they are providing those idiomatic interfaces to interact with our API. So think the edge discovery, but not in a silo within Atlas functions. So the way that we're able to converge portfolios, using tools that dev developers already use know and love just makes it that much easier. Do, >>Do you feel like I like the cloud continuum cause that's really what it is. The super cloud does the security model, how does the security model evolve with that? >>At least in the context of the mobile edge, the attack surface is a lot smaller because it's only for mobile traffic not to say that there couldn't be various configuration and human error that could be entertained by a given application experience, but it is a much more secure and also reliable environment from a failure domain perspective, there's more edge zones. So it's less conducive to a regionwide failure because there's so many more availability zones. And that goes hand in hand with security. Mm. >>Thoughts on security from your perspective, I mean, you added, you've made some announcements this week, the, the, the encryption component that you guys announced. >>Yeah. We, we issued a press release this morning about a capability called queryable encryption, which actually as we record this Mark Porter, our CTO is talking about in his keynote, and this is really the next generation of security for data stored within databases. So the trade off within field level encryption within databases has always been very hard, very, very rigid. Either you have keys stored within your database, which means that your memory, so your data is decrypted while it's resident in memory on your database engine. This allow, of course, allows you to perform query operations on that data. Or you have keys that are managed and stored in the client, which means the data is permanently OBS from the engine. And therefore you can't offload query capabilities to your data platform. You've gotta do everything in the client. So if you want 10 records, but you've got a million encrypted records, you have to pull a million encrypted records to the client, decrypt them all and see performance hit in there. Big performance hit what we've got with queryable encryption, which we announced today is the ability to keep data encrypted in memory in the engine, in the database, in the data platform, issue queries from the client, but use a technology called structural encryption to allow the database engine, to make decisions, operate queries, and find data without ever being able to see it without it ever being decrypted in the memory of the engine. So it's groundbreaking technology based on research in the field of structured encryption with a first commercial database provided to bring this to market. >>So how does the mobile edge developer think about that? I mean, you hear a lot about shifting left and not bolting on security. I mean, is this, is this an example of that? >>It certainly could be, but I think the mobile edge developer still stuck with how does this stuff even work? And I think we need to, we need to be mindful of that as we build out learning journeys. So one of my favorite moments with Mongo was an immersion day. We had hosted earlier last year where we, our, from an enterprise perspective, we're focused on BW BS, but there's nothing stopping us. You're building a B2C app based on the theme of the winner Olympics. At the time, you could take a picture of Sean White or of Nathan Chen and see that it was in fact that athlete and then overlaid on that web app was the number of medals they accrued with the little trumpeteer congratulating you for selecting that athlete. So I think it's important to build trust and drive education with developers with a more simple experience and then rapidly evolve overlaying the features that Ian just mentioned over time. >>I think one of the keys with cryptography is back to the familiar messaging for the cloud offloading heavy lifting. You actually need to make it difficult to impossible for developers to get this wrong, and you wanna make it as easy as possible for developers to deal with cryptography. And that of course is what we're trying to do with our driver technology combined with structure encryption, with query encryption. >>But Robbie, your point is lots of opportunity for education. I mean, I have to say the developers that I work with, it's, I'm, I'm in awe of how they solve problems and I, and the way they solve problems, if they don't know the answer, they figure out how to go get it. So how, how are your two communities and other communities, you know, how are they coming together to, to solve such problems and share whether it's best practices or how do I do this? >>Well, I'm not gonna lie in person. Events are a bunch of fun. And one of the easiest domain knowledge exchange opportunities, when you're all in person, you can ideate, you can whiteboard, you can brainstorm. And often those conversations are what leads to that infrastructure module that an immersion day features. And it's just amazing what in person events can do, but community groups of interest, whether it's a Twitch stream, whether it's a particular code sample, we rely heavily on digital means today to upscale the developer community, but also build on by, by means of a simple port request, introduce new features that maybe you weren't even thinking of before. >>Yeah. You know, that's a really important point because when you meet people face to face, you build a connection. And so if you ask a question, you're more likely perhaps to get an answer, or if one doesn't exist in a, in a search, you know, you, oh, Hey, we met at the, at the conference and let's collaborate on this guys. Congratulations on, on this brave new world. You're in a really interesting spot. You know, developers, developers, developers, as Steve bomber says screamed. And I was glad to see Dave was not screaming and jumping up and down on the stage like that, but, but the message still resonates. So thank you, definitely appreciate. All right, keep it right there. This is Dave ante for the cubes coverage of Mago DB world 2022 from New York city. We'll be right back.

Published Date : Jun 7 2022

SUMMARY :

Who's the vice president of developer relations at Mongo DB Jens. And of course, Ian, you know, Mongo it's rayon Detra is, is developers start Well, it's been the ethos of MongoDB since day one. So explain how you versus region, what would you see? So you guys both have developer relations in your So of course we But one of the things that's really resonated with me as I was speaking with one So how do you think about the edge? It could be the radio towers that you mentioned. the idea to rip out a mobile device that was initially built and envisioned for the of the company and product has been built with performance and scalability in mind, including things like the mobile databases Robbie's already mentioned, but the core database is designed from day one So super cloud, you might have data on Preem. So that kinds of an kind of answers the question about how It's not just a series of siloed instances in, In different it's the, it's the fabric essentially. but I wonder if you could describe it. So the way that we're able to model, how does the security model evolve with that? And that goes hand in hand with security. week, the, the, the encryption component that you guys announced. So it's groundbreaking technology based on research in the field of structured So how does the mobile edge developer think about that? At the time, you could take a picture of Sean White or of Nathan Chen And that of course is what we're trying to do with our driver technology combined with structure encryption, with query encryption. and other communities, you know, how are they coming together to, to solve such problems And one of the easiest domain knowledge exchange And so if you ask a question, you're more likely perhaps to get an answer, or if one doesn't exist

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Manyam Mallela, Blueshift | CUBE Conversation


 

(upbeat music) >> Welcome, everyone, to this CUBE Conversation here in Palo Alto, California. I'm John Furrier, host of the CUBE. We're here to talk about the state of MarTech and AI. We're here with the co-founder and head of AI for Blueshift, Manyam Mallela. Welcome to the CUBE, thanks for coming on. >> Thank you, John. Thank you for having me, excited to chat with you. >> Blueshift is a company you've co-founded with a couple other co-founders and you guys have a stellar pedigree going in data AI back before it was fashionable, in the old days, Web 1.0, if you want to call it that. So, you know, we know what you guys have been doing in your careers. Now you got a company on the cutting edge, solving problems for customers as they transition from this new, new way of doing things where users have data and power and control, customers are trying to be more authentic, got walled gardens emerging everywhere but that we're supposed to be away from walled gardens. So there's a whole set of new patterns, new expectations and new behaviors. So all this is challenging, but yet it's an opportunity. So I want to get into it. What is your vision? And what's your view on the MarTech today and AI, and how do you guys fit into that, that story? >> Yeah. Great question, John. We are still in the very early innings of where every digital experience is informed, both creatively from the marketing side of our organization, as well as the AI doing the heavy lifting under the herd to be able to create those experience at scale. And I think today every digital customer and every user out there are leaving a trail of very rich, very frequent interaction data with their brands and organizations that they interact with. You know, if you look at each of us, many, many moments and hours of our digital lives are with these interactions that we do on screens and devices, and that leaves a rich trail of data. And brands that are winning, brands that we want to interact with more, have user privacy and user safety at the center of it. And then they build that authentic connection from there on. And, you know, just like when we log into our favorite streaming shows or streaming applications, we want to see things that are relevant to us. They, in some sense, knowing kind of intimately our preferences or changing taste. And how does a brand or organization react to that but still make room for that authentic connection? >> It's an awesome opportunity. And it's a lot of challenges, and it's just starting, I totally agree. Let me ask you a question, Manyam, if you don't mind. How did you guys come up with Blueshift? I know you guys have been in this game before it was fashionable, so to speak, but you know, solving Web 1.0, 2.0 problems. And then, you know, Walmart Labs, everyone knows the history of Walmart and how fast they were with inventory and how they used data. You have that kind of trajectory. When you saw this opportunity, was it like the team was saying, wow, look at this, it's right in our wheelhouse, or, how did you guys get here, and then how did it all come together? >> Yeah, thanks for offering me an opportunity to share our personal journey. You know, I think prior to starting Blueshift with my co-founders, who I worked with for almost the past 20 years of my life, we were at a company called Kosmix, which was a Silicon Valley, early AI pioneer. We were doing semantics search, and in 2011, Walmart started their Silicon Valley innovation hub, Walmart Labs, with the acquisition of Kosmix. And, you know, we went into Walmart Labs, and until then they were already an e-commerce leader. They had been practicing e-commerce for better part of 12 years prior to that, but they're certainly you know, behind, compared to their peers, right? And the peers to be named! (laughs) But, they saw this lack of what it is that they were doing so well in brick and mortar that they're not able to fully get there on the digital side. And, you know, this was almost a decade ago. And when they brought in our team with a lot of AI and data systems at scale, building things at the cutting edge, you know, we went into it a little bit naively, thinking, you know, hey, we are going to solve this problem for Walmart scale in three months. (laughs) But it took us three years to build those systems of engagement. Despite Walmart having an enormous amount of resources being the number one retailer in the world and the data and the resource at their disposal, we had to rethink a lot of assumptions and the trends that were converging were, you know, uses for interacting with them across multiple formats and channels. And both offline and online, the velocity and complexity of the data was increasing. All the marketing and merchandising teams said even a millisecond delay for me is unconscionable. And how do you get fresh data and activated at the moment of experience, without delay, this significant challenge at scale? And that's what we solve for our organizations. >> It really is the data problem. It's a scale problem. It's all that. And then having the software to have that AI predictive and, you know, it's omnichannel when you think about it, in that retail and that brick and mortar term used for physical space and digital converging. And we saw the pandemic pull forward this same dynamic where events and group behaviors and just interactions were all converging. So this line between physical and digital is now blurred, completely blended, the line between customer experience and marketing has been erased, and you guys are the center of this. What does it mean for the customer? Because the customers out there, your customers, or potential customers. They got problems to solved. They're going all digital cloud-native applications, the digital transformation. This is the new normal, and some are on it, are starting it, some are way behind. What are they- What's the situation with the customers? >> Yeah, that's certainly the maturity of, you know, the, each brand and organization along that, you know, both transformation and from transformation to actually thriving in that ecosystem. And how do we actually win, you know, share of mind and then share of, like, that market that they're looking to does take a while. And, and many are, you know, kind of midway through their journey. I think, there was, initially there is a lot of, you know, push towards let's collect all the data that we can but then, you know, how does the actually data becomes something useful that changes experience for Manyam versus John is really that critical moment. And that moment is when, you know, a lot of things come into place. And if I look at, like, the broader landscape, there are certainly lines of powers like Discovery, like Udacity and LendingTree, and Zumper car pods across all these industries. Who would've thought like, you know, all these industries who you would not think of actually as solving a digital engagement problem are now saying that's the key to our success and our growth. >> Yeah. It's absolutely the number one problem. This is the number one opportunity for all businesses, not just verticals here and there, all verticals. So walk me through your typical customer scenario. You know, what are the challenges that they face? You're in the middle of it, you're solving these problems, what are their challenges that they face and how do you guys solve them? >> Absolutely. So I'll talk through two examples, one from a finance industry, one from online learning, you know, o One of our great customers that we partner with is LendingTree. They offer tens of millions of customers' finance products that span from home loans, students loans, auto loans, credits, all of that. And, and let these people come into their website and collect information that is relevant to the loan that they're considering, but engage them in a way for the next period of time. So if you typically think about engagement, it's not just a one interaction, usually that follows a series of steps an organization has to take to be able to explain all their offerings in a way that is digestible and relevant and personalized to each of those millions of customers and actually have them through the funnel and measure it and report on it and make sure that that is the most relevant to them. So in a finance setting that is about consuming credit products, consuming loan products, consuming reporting products in an online context. I'll give you an example of one of our customers, Udacity. Imagine you are a marketing team of two people, and you are in challenged with, how do you engage 20 million students. You're not going to write 20 million communications that are different for each of those students, certainly. I think you need a system to say what did actually all these students come for? How do I learn what they want at this moment in time? What do they want next? If they actually finished something that they started two months ago, would they be eligible for the right course? Maybe today we are talking about self-driving cars. That's the course that I should bring in front of them. And that's only a small segment of the students but someone else maybe on the media and the production side. How do I personalize the experience so that every single step of the way for that student is, you know, created and delivered at scale? And that's kind of the problem that we solve for our brands, which is they have these millions of touchpoint that are, that they have, how do they bring all their data, very fresh and activated at the moment of action? >> So you guys are creating the 10x marketer. I mean, kind of- >> That's right. That's a very (indistinct)- >> 10X engineer, the famous, you're 10X engineer. >> Right. >> You guys are bringing a lot of heavy lifting to short staffs or folks that don't have a data science team or data engineering team. You're kind of bringing that 10x marketing capability. >> Absolutely. I think that's a great way to put it. I call it the mission impossible, which is, you know, you're signing up for the mission impossible, for every marketing team, it's like, now they're like, they are the product managers they're the data scientists, they're the analysts. They are the creator, you know, author, all of that combined into a role. And now you're entrusted with this really massive challenge. And how do you actually get there? And it's that 10x marketer who are embracing these technologies to get there. >> Well, I'm looking forward to challenging though because I can imagine you get a lot of skeptics out there. I don't believe you. It sounds too good to be true. And I want to get to that in the next segment, but I want to ask you about the state of MarTech and AI specifically. MarTech traditionally has been on Web 2.0 standards, DNS, URLs. It's the naming system of the internet. It's the internet infrastructure. So- >> Right. what needs to change to make that scale higher? Does, is there any new abstraction or any kind of opportunities for doing things in just managing you know, tokens that need to be translated? It's hard to do cross to- I mean, there's a lot of problems with Web 2.0 legacy that kind of holds back the promise of high availability of data, privacy, AI, more machine learning, more exposure of data. Can you share your vision on this next layer? >> Absolutely. Yeah, I think, you know, there's a lot of excitement about what Web3 would bring us there in the very early innings of that possibility. But the challenge of, you know, data that leads to authentic experience still remains the same whichever metaverse we might actually interact with a brand name, like, you know, even if I go to a Nike store in the Metaverse, I still need to understand what that customer really prefers and keep up with that customer as they change their preferences. And AI is the key to be able to help a marketer. I call it the, you know, our own group call it like IPA you know, which is ingest all possible data, even from Metaverse, you know, the protocols might change, the formats might change, but then you have to not only have a sense of what happened in the past. I think there are more than enough tools to know what happened. There are only emerging tools to tell you what might happen. How do I predict? So ingest, predict, and then next step is activate. Actually you had to do something with it. How do I activate it, that the experience for you, whether it's Web3 or Web2 changes, and that IPA is kind of our own brew of, you know, AI marketing that we are taking to market. >> And that's the enablement piece, so how does this relate to the customer's data? You guys are storing all the data? Are they coming in? Is there a huge data lake involved? Can I bring in third party data? Does it have to be all be first party? How is that platform-level enabling this new form of customer engagement? >> Absolutely. There's a lot of heavy lifting that the data systems that one has to you know, bring to bear upon the problem, data systems ranging from, you know, distributed search, distributed indexing, low latency systems, data lakes that are built for high velocity, AI machine learning, training model inference, that validation pipeline. And, you know, we certainly leverage a lot of of data lake systems out there, including many of the components that are, you know, provided by our preferred partner, AWS and open source tools. And these data systems are certainly very complex to manage. And for an organization that, with a, you know, 5 to 10 people team of marketers, they're usually short staffed on the, the amount of attention that they get from rest of the organization. And what we have made is that you can ingest a lot more raw data. We do the heavy lifting, but both data management, identity resolution, segmentation, audience building, predictions, recommendations, and then give you also the delivery piece, which is, can I actually send you something? Can I put something in front of the user and measure it and report on it and tell you that, this is the ROI? How do, if all this would be for nothing, if actually you go through all this and there's no real ROI. And we have kind of, you know, our own forester did a total economic impact study with us. And they have found, they have found 781% ROI for implementing Blueshift. And it's a tremendous amount of ROI you get once you are able to reorient your organizations towards that. >> You know, Manyam, one of the problems of being a visionary and a pioneer like you guys are, you're early a lot. And so you must be scratching your head going, oh, the hot buzzword these days is the semantic layer, in Khan, you see snowflake and a bunch of other people kind of pushing this semantic layer. It's basically a data plane essentially for data, right? >> Right. >> And you guys have done that. Been there, done that, but now that's in play, you guys have this. >> That's right. >> You've got all this semantic search built in into the system, all this in data ingestion, it's a full platform. And so I need to ask you how you see this vectoring into the future state of customer engagement. Where, where do you see this intersecting with the organizations you're trying to bring this to? Are they putting more investment in, are they pulling back? Are they, where are, where are they and where are you guys relative to this, this technology? And, and, and, and first of all let's get your reaction to this semantic layer first. >> Right, right. It's a fantastic, you know, as a technologist, I love, you know, kind of the ontology and semantic differences, you know, how, how, you know, data planes, data meshes, data fabrics are put together. And, you know, I saw this, you know, kind of a dichotomy between CIO org and CMO org, right? The CO says like, you know, I have the best data plane, the data mesh, the data fabric. And the CMO says like, but I'm actually trying to accomplish something for this campaign. And they're like, oh, that, does it actually connect the both of pieces? >> So I think, the- >> Yeah? >> The CMO org certainly will need purpose-built applications, on top of the data fabric, on top of the data lakes, on top of the data measures, to be able to help marketing teams both technical and semi-technical to be able to accomplish that. >> Yeah. And then, and the new personas they want turnkey, they want to have it self-service. Again, the 10x marketer is someone with a small staff that can do the staff of hundred people, right? >> That's absolutely- >> So that's where it's going. And this is, this i6s the new normal. >> So, we call them AI marketers. And I think it's a, it's like you're calling a 10x marketer. I think, you know, over time we didn't have, you know this word, business intelligence analyst, but then once the tool are there, then they become business intelligence analysts. I think likewise, once these tools are available then we'll have AI marketers out in the market. >> Well, Manyam, I'd love to do a full, like, one-hour podcast with you. You can go for a long time with these topics given what you guys are working on, how relevant it is, how cool it is right now, and with what you guys have as a team and solution. I really appreciate you coming on the CUBE to chat. For the last minute we have here, give a quick plug for the company, what you guys are up to, size, funding, revenues, what you're looking for. What should people pay attention to? Give the plug. >> Yeah. Yeah, we are a global team, spanning, you know, multiple time zones. You know, we have raised $65 million to date to build out our vision and, you know, over the last eight years of our funding, we have served hundreds of customers and continuing to, you know, take on more. I think, you know, our hope is that over time, the next 10,000 organizations see this as a very much an approachable, you know, problem to solve for themselves, which I think is where we are. AI marketing is real doable, proven ROI. Can we get the next 10,000 customers to embrace that? >> You know, as we always used to say in the kind of web business and search, it's the contextual and the behavioral, you got to bring 'em together here. You got all that technology for the, for the sites and applications for the behavior and converting that contextually into value. Really compelling solution. Thanks for sharing your insight. >> Yeah. Thank you John, really appreciate this. >> Okay, this is CUBE Conversation. I'm John Furrier here in Palo Alto. Thanks for watching. (upbeat music)

Published Date : Jun 6 2022

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I'm John Furrier, host of the CUBE. Thank you, John. and how do you guys fit And, you know, just like when we log into And then, you know, Walmart Labs, And the peers to be named! to have that AI predictive and, you know, the maturity of, you know, and how do you guys solve them? for that student is, you know, So you guys are a very (indistinct)- 10X engineer, the You're kind of bringing that They are the creator, you know, author, that in the next segment, you know, tokens that But the challenge of, you know, And we have kind of, you know, and a pioneer like you guys And you guys have done that. And so I need to ask you I love, you know, to be able to help marketing teams that can do the staff of And this is, this i6s the new normal. I think, you know, over time and with what you guys have to build out our vision and, you know, in the kind of web business and search, really appreciate this. Okay, this is CUBE Conversation.

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AWS Partner Showcase S1E3 2022 035 Stephanie Curry and Danielle Greshock


 

>>Hey everyone. Welcome to the AWS partner showcase season one, episode three women in tech. I'm your host. Lisa Martin. We've got two female rock stars here with me next. Stephanie Curry joins us the worldwide head of sales and go to market strategy for AWS at NetApp and Danielle GShock is back one of our QM ISV PSA director at AWS. Looking forward to a great conversation, ladies, about a great topic, Stephanie, let's go ahead and start with you. Give us an overview of your story, how you got into tech and what inspired you. >>Thanks so much, Lisa and Danielle. It's great to be on this show with you. Thank you for that. My name's Stephanie curs. Lisa mentioned I'm the worldwide head of sales for AWS at NetApp and run a global team of sales people that sell all things AWS going back 25 years now, when I first started my career in tech, it was kind of by accident. I'd come from a different background. I have a business background and a technical background from school, but had been in a different career. And I had an opportunity to try something new. I had an ally really that reached out to me and said, Hey, you'd be great for this role. And I thought, I'd take a chance. I was curious. And it, it turned out to be a 25 year career that I'm really, really excited about and, and really thankful for that person for introducing me to the, to the industry >>25 years in counting. I'm sure Danielle, we've talked about your background before. So what I wanna focus on with you is the importance of diversity for high performance. I know what a machine AWS is, and Stephanie, I'll come back to you with the same question, but talk about that, Danielle, from your perspective, that importance for diversity to drive the performance. >>Yeah. I truly believe that, you know, in order to have high performing teams, that you have to have people from all different types of backgrounds and experiences. And we do find that oftentimes being, you know, field facing, if we're not reflecting our customers and connecting with them deeply on, on the levels that they're at, we, we end up missing them. And so for us, it's very important to bring people of lots of different technical backgrounds experiences. And of course, both men, women, and underrepresented minorities, and put that forth to our customers in order to make that connection and to end up with better outcomes. So >>Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity for creating highly performing teams and organizations. >>I really aligned with Danielle on the comment she made. And in addition to that, you know, just from building teams in my career note, we've had three times as many women on my team since we started a year ago and our results are really showing in that as well. We find the teams are stronger, they're more collaborative and to Danielle's point really not only our partners, but our customers themselves. So this really creates connections, which are really, really important to scale our businesses and, and really meet the customer where they're at as well. So huge proponent of that ourselves, and really finding that we have to be intentional in our hiring and intentional in how we attract diversity to our teams. >>So Stephanie let's stay with you. So a three X increase in women on the team in a year, especially the kind of last year that we've had is really incredible. I, I like your, I, your thoughts on there needs to be a, there needs to be focus and, and thought in how teams are hired. Let's talk about attracting and retaining those women now, especially in sales roles, we all know the number, the percentages of women in technical roles, but what are some of the things that, that you do Stephanie, that NetApp does to attract and retain women in those sales roles? >>The, the attracting part's really interesting. And we find that, you know, you, you read the stats and I'd say in my experience, they're also true in the fact that a lot of women would look at a job description and say, I can't do a hundred percent of that. So I'm not even going to apply with the women that we've attracted to our team. We've actually intentionally reached out and targeted those people in a good way to say, Hey, we think you've got what it takes. Some of the feedback I've got from those women are, gosh, I didn't think I could ever get this role. I didn't think I had the skills to do that. And they've been hired and they are doing a phenomenal job. In addition to that, I think a lot of the feedback I've got from these hires are, Hey, it's an aggressive sales is aggressive. Sales is competitive. It's not an environment that I think I can be successful in. And what we show them is bring those softer skills around collaboration, around connection, around building teams. And they do, they do bring a lot of that to the team. Then they see others like them there and they know they can be successful cuz they see others like them on the team. >>The whole concept of we can't be what we can't see, but we can be what we can see is so important. You said a couple things, Stephanie, that really stuck with me. And one of 'em was an, an interview on the cube I was doing, I think a couple weeks ago about women in tech. And the stat that we talked about was that women will apply will not apply for a job unless they meet 100% of the skills and the requirements that it's listed, but men will, if they only meet 60. And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. It's a huge challenge, but the softer skills, as you mentioned, especially in the last two years, plus the ability to communicate, the ability to collaborate are incredibly important to, to drive that performance of, of any team of any business. >>Absolutely. >>Danielle, talk to me about your perspective in AWS as well for attracting and retaining talent and, and, and particularly in some of those challenging roles like sales that as Stephanie said, can be known as aggressive. >>Yeah, for sure. I mean, my team is focused on the technical aspect of the field and we definitely have an uphill battle for sure. Two things we are focused on first and foremost is looking at early career women and that how we, how can we bring them into this role, whether in they're in support functions, cl like answering the phone for support calls, et cetera, and how, how can we bring them into this organization, which is a bit more strategic, more proactive. And then the other thing that as far as retention goes, you know, sometimes there will be women who they're on a team and there are no other women on that team. And, and for me, it's about building community inside of AWS and being part of, you know, we have women at solution architecture organizations. We have, you know, I just personally connect people as well and feel like, oh, you should meet this person. Oh, you should talk to that person. Because again, sometimes they can't see someone on their team like them and they just need to feel anchored, especially as we've all been, you know, kind of stuck at home during the pandemic, just being able to make those connections with women like them has been super important and just being a long tenure Amazonian, that's definitely one thing I'm able to, to bring to the table as well. >>That's so important and impactful and spreads across organizations in a good way. Daniel let's stick with you. Let's talk about some of the allies that you've had sponsors, mentors that have really made a difference. And I said that in past tense, but I also mean in present tense, who are some of those folks now that really inspire you? >>Yeah. I mean, I definitely would say that one of my mentors and someone who ha has been a sponsor of my career has Matt ion, who is one of our control tower GMs. He has really sponsored my career and definitely been a supporter of mine and pushed me in positive ways, which has been super helpful. And then other of my business partners, you know, Sabina Joseph who's cube alum as well. She definitely has been, was a fabulous partner to work with. And, you know, between the two of us for a period of time, we definitely felt like we could, you know, conquer the world. It's very great to go in with a, with another strong woman, you know, and, and get things done inside of an organization like AWS. >>Absolutely. And know S I've had, I've been agreed here several times. So Stephanie, same question for you. You talked a little bit about your kind of, one of your original early allies in the tech industry, but talk to me about allies sponsors, mentors who have, and continue to make a difference in your life. >>Yeah. And, you know, I think it's a great differentiation as well, right? Because I think that mentors teach us sponsors show us the way and allies make room for us at the table. And that is really key difference. I thinks also as women leaders, we need to make room for others at the table too, and not forget those softer skills that we bring to the table. Some of the things that Danielle mentioned as well about making those connections for others, right. And making room for them at the table. Some of my allies, a lot of them are men. Brian ABI was my first mentor. He actually is in the distribution, was in distribution with advent tech data no longer there, Cory Hutchinson, who's now at Hashi Corp. He's also another ally of mine and remains an ally of mine, even though we're not at the same company any longer. So a lot of these people transcend careers and transcend different positions that I've held as well and make room for us. And I think that's just really critical when we're looking for allies. And when allies are looking for us, >>I love how you described allies, mentors and sponsors Stephanie. And the difference, I didn't understand the difference between a mentor and a sponsor until a couple of years ago. Do you talk with some of those younger females on your team so that when they come into the organization and maybe they're fresh outta college, or maybe they've transitioned into tech so that they can also learn from you and understand the importance and the difference between the allies and the sponsors and the mentors? >>Absolutely. And I think that's really interesting because I do take an extra approach and extra time to really reach out to the women that have joined the team. One, I wanna make sure they stay right. I don't want them feeling, Hey, I'm alone here and I need to, I need to go do something else. And they are located around the world, on my team. They're also different age groups. So early in career, as well as more senior people and really reaching out, making sure they know that I'm there. But also as Danielle had mentioned, connecting them to other people in the community that they can reach out to for those same opportunities and making room for them >>Make room at the table. It's so important. And it can, you never know what a massive difference and impact you can make on someone's life. And I, and I bet there's probably a lot of mentors and sponsors and allies of mine that would be surprised to know the massive influence they've had Danielle back. Let's talk about some of the techniques that you employ that AWS employs to make the work environment, a great place for women to really thrive and, and be retained as Stephanie was saying. Of course that's so important. >>Yeah. I mean, definitely I think that the community building, as well as we have a bit more programmatic mentorship, we're trying to get to the point of having a more programmatic sponsorship as well. But I think just making sure that, you know, both E everything from recruit to onboard to ever boarding that they they're the women who come into the organization, whether it's they're coming in on the software engineering side or the field side or the sales side that they feel as though they have someone working with them to help them drive their career. Those are the key things that were, I think from an organizational perspective are happening across the board. For me personally, when I run my organization, I'm really trying to make sure that people feel that they can to me at any time open door policy, make sure that they're surfacing any times in which they are feeling excluded or anything like that, any challenges, whether it be with a customer, a partner, or with a colleague. And then also of course, just making sure that I'm being a good sponsor to, to people on my team. That is key. You can talk about it, but you have to start with yourself as well. >>That's a great point. You you've got to, to start with yourself and really reflect on that and, and look, am I, am I embodying what it is that I need? And not that I know they need that focused, thoughtful intention on that is so importants, let's talk about some of the techniques that you use that NetApp uses to make the work environment, a great place for those women are marginalized communities to really thrive. >>Yeah. And I appreciate it. And it much like Danielle and much like AWS, we have some of those more structured programs, right around sponsorship and around mentorship, probably some growth there, opportunities for allies, because I think that's more of a newer concept in really an informal structure around the allies, but something that we're growing into at NetApp on my team personally, I think leading by example is really key. And unfortunately, a lot of the life stuff still lands on the women, whether we like it or not, I have a very active husband in our household, but I still carry when it push comes to shove it's on me. And I wanna make sure that my team knows it's okay to take some time and do the things you need to do with your family. I'm I show up as myself authentically and I encourage them to do the same. >>So it's okay to say, Hey, I need to take a personal day. I need to focus on some stuff that's happening in my personal life this week. Now obviously make sure your job' covered, but just allowing some of that softer vulnerability to come into the team as well, so that others, men and women can feel they can do the same thing. And that it's okay to say, I need to balance my life and I need to do some other things alongside. So it's the formal programs, making sure people have awareness on them. I think it's also softly calling people out on biases and saying, Hey, I'm not sure if you know, this landed that way, but I just wanted to make you aware. And usually the feedback is, oh my gosh, I didn't know. And could you coach me on something that I could do better next time? So all of this is driven through our NetApp formal programs, but then it's also how you manifest it on the teams that we're leading. >>Absolutely. And sometimes having that mirror to reflect into can be really eye-opening and, and allow you to, to see things in a completely different light, which is great. You both talked about kind of being what you can see. And, and I know both companies are obsess customer obsessed in a good way. Talk to me a little bit, Danielle, go back over to you about the AWS NetApp partnership. Some of the maybe alignment on, on performance on obviously you guys are very well aligned in terms of that, but also it sounds like you're quite aligned on diversity and inclusion. >>Well, we definitely do. We have the best partnerships with companies in which we have these value alignments. So I think that is a positive thing, of course, but just from a, from a partnership perspective, you know, from my five now plus years of being a part of the APN, this is, you know, one of the most significant years with our launch of FSX for NetApp, with that key key service, which we're making available natively on AWS. I, I can't think of a better Testament to the, to the partnership than that. And that's doing incredibly well and it really resonates with our customers. And of course it started with customers and their need for NetApp. So, you know, that is a reflection, I think, of the success that we're having together. >>And Stephanie talk to about the partnership from your perspective, NetApp, AWS, what you guys are doing together, cultural alignment, but also your alignment on really bringing diversity into drive performance. >>Yeah, I think it's a, a great question. And I have to say it's just been a phenomenal year. Our relationship has started before our first party service with FSX N but definitely just the trajectory between the two companies since the announcement about nine months ago has just taken off to a, a new level. We feel like an extended part of the family. We worked together seamlessly. A lot of the people on my team often say we feel like Amazonians, and we're really part of this transformation at NetApp from being that storage hardware company, into being an ISV and a cloud company. And we could not do this without the partnership with AWS and without the first party service of Fs XM that we've recently released. I think that those joint values that Danielle referred to are critical to our success, starting with customer obsession and always making sure that we are doing the right thing for the customer. >>We coach our team teams all the time on if you are doing the right thing for the customers, you cannot do anything wrong. Just always put the customer at the dis in the center of your decisions. And I think that there is a lot of best practice sharing and collaboration as we go through this change. And I think a lot of it is led by the diverse backgrounds that are on the team, female, male race, and so forth, and just to really have different perspectives and different experiences about how we approach this change. So we definitely feel like we're part of the family. We are absolutely loving working with the AWS team and our team knows that we are the right place, the right time with the right people. >>I love that last question for each of you. And I wanna stick with you Stephanie advice to your younger self, think back 25 years. What advice would you seen what you've accomplished and maybe the, the turns and, and serendipitous route that you've taken along the way, what would you advise your younger Stephanie self? >>I would say keep being curious, right? Keep being curious, keep asking questions. And sometimes when you get a no, it's not a bad thing, it just means not right now and find out why and, and try to get feedback as to why maybe that wasn't the right opportunity for you, but, you know, just go for what you want. Continue to be curious, continue to ask questions and find a support network of people around you that wanna help you because they are there and they are, they wanna see you be successful too. So never be shy about that stuff. >>Absolutely. And I always say failure does not have to be a bad F word. A no can be the beginning of something. Amazing. Danielle, same question for you. Thinking back to when you first started in your career, what advice would you give your younger self? >>Yeah, I think the advice I'd give my younger self would be, don't be afraid to put yourself out there. It's certainly, you know, coming from an engineering background, maybe you wanna stay behind the scenes, not, not do a presentation, not do a public speaking event, those types of things, but back to what the community really needs. This thing, you know, I genuinely now took me a while to realize it, but I realized I needed to put myself out there in order to, you know, allow younger women to see what they could be. So that would be the advice I would give. Don't be afraid to put yourself out there. >>Absolutely. That advice that you both gave are, is so fantastic, so important and so applicable to everybody. Don't be afraid to put yourself out there, ask questions. Don't be afraid of a, no, that it's all gonna happen at some point or many points along the way. That can also be good. So thank you ladies. You inspired me. I appreciate you sharing what AWS and NetApp are doing together to strengthen diversity, to strengthen performance and the advice that you both shared for your younger was brilliant. Thank you. >>Thank you. >>Thank you >>For my guests. I'm Lisa Martin. You're watching the AWS partner showcase. See you next time.

Published Date : May 18 2022

SUMMARY :

Welcome to the AWS partner showcase season one, episode three women And I had an opportunity to try something new. So what I wanna focus on with you is the importance of diversity for And we do find that oftentimes being, you know, field facing, if we're not reflecting Definitely it's all about outcomes, Stephanie, your perspective and NetApp's perspective on diversity And in addition to that, you know, just from building teams but what are some of the things that, that you do Stephanie, that NetApp does to attract and retain And we find that, you know, you, you read the stats and I'd say in my And I, that just shocked me that I thought, you know, I, I can understand that imposter syndrome is real. Danielle, talk to me about your perspective in AWS as well for attracting and retaining just being able to make those connections with women like them has been super important and And I said that in past tense, between the two of us for a period of time, we definitely felt like we could, you know, conquer the world. in the tech industry, but talk to me about allies sponsors, mentors who have, And I think that's just really critical when we're looking for allies. I love how you described allies, mentors and sponsors Stephanie. the community that they can reach out to for those same opportunities and making room for them Let's talk about some of the techniques that you employ that AWS employs But I think just making sure that, you know, both E everything from so importants, let's talk about some of the techniques that you use that NetApp And I wanna make sure that my team knows it's okay to And that it's okay to say, I need to balance my life and Talk to me a little bit, Danielle, go back over to you about the AWS NetApp APN, this is, you know, one of the most significant years with our launch of FSX for NetApp, And Stephanie talk to about the partnership from your perspective, NetApp, And I have to say it's just been a phenomenal year. And I think that there is a lot of best practice sharing and collaboration as we go through And I wanna stick with you Stephanie advice to your younger And sometimes when you get a no, it's not a bad thing, Thinking back to when you first started in It's certainly, you know, coming from an engineering background, maybe you wanna stay behind the scenes, I appreciate you sharing what AWS and NetApp are See you next time.

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