Soni Jiandani and David Hughes | Aruba & Pensando Announce New Innovations
>>I'm john free with the Q we are here. It's exciting news around the next evolution switching, Sony jean Donny, co founder and chief business officer Pensando and David Hughes chief product and technology officer Aruba HP. Welcome back. We just heard from Antonio neary and john Chambers about the HPV Ruba partnership with Pensando and the new switching platform. Tell me more about the exciting news you're announcing? >>Yeah, I'm really excited today to be introducing the CX 10,000 distributed services switch. It's a brand new class of switch way bringing together the best of Aruba switching technology adding to R C X portfolio combining with Pence Sandoz technology that technology embedded in the platform. The problem we're solving is that in a traditional data center, all of those services like fire walling and low balancing provided by centralized appliances. And while that might be okay for north south traffic traffic that's going in and out of the data center. It's not scalable and it's not cost effective to apply to every service in every port to every flow traversing their data center As we all know with microservices more and more of the traffickers east west over 70% today and growing and so what we're doing here with the C X 10,000 is giving enterprises away to take the smart nick technology that's been proven out by hyper scholars and introduce it into their data centers in a very cost effective and easy to deploy way we're embedding that capability in the top of rack switch so that we can apply Fireable services, low balancing services to every port To every flow, delivering 100 times a scale in terms of a CLS 10 times of performance, in terms of encryption at a third of the cost of those traditional network architectures. So it's a super exciting time, >>love the speed, love the energy there. But I gotta ask what makes this a new category of switch. >>Well if you take a look at the journey we have been on as we have evolved our data centers and the applications have evolved for our customers. Uh and the world is now a bold new world of multi cloud. Uh the architecture is in the data center which are leaves spine architectures have become the new norm. Software defined, networking is pervasively deployed by our customers but as this journey began five or seven or even about 10 years ago uh and has culminated into a much more mature set of building blocks. We have taken the problem from one space of automating networks in the data center to then introducing lots and lots of expensive appliances to bring about security for example, or the state full services, whether it's load balancing or whether it's encryption and visibility and telemetry types of services. Now the customers had to try, you know, trombone all the traffic in and out of these appliances driving up the cost uh and the complexity and when time comes to troubleshoot these environments, it's extremely complex because you're trying to rationalize fabrics coming from one place appliances coming from four or five different vendors, maintaining all the software elements that need to be kept track off. Uh and as more and more customers want to aspire towards zero trust security model. Uh we need to start to embrace a lot of the principles that have been implemented by the hyper scholars and the cloud vendors, which is doing away with the appliances doing away with agent technology on servers, but instead to bring that technology for east west uh into play as well as to ensure that if there are bad actors that are landing inside of the data centers that they do not have the ability to, you know, create attack surfaces with complete lateral movement. Today, that is possible. Uh if you look at 70% of all the attacks that have been happening here in the past few years, it's as a result of having a attack surface which is pretty large in the data centers. And that gets further complicated when you move towards a multi cloud environment where the perimeter of the data center is now moving into the edge. Whether that edges, whether fleet resides for our customers or whether that edge happens to be a co location edge where you're building your own rampant off ramps. So I think the compelling event essentially is driven by the whole notion of distribution of services and having them available from a security and from a services point of view and these are state full services as close to the workload as you possibly can get them. >>So you guys really hit on some key points, their cloud, native microservices East west, north south, um no perimeter edge. These are topics that we would talk about kind of individually over the years, it's happening now all at the same time, this is causing a lot of complexities and then the security challenges you just laid out are everywhere. This brings up a big conversation around solving this. How does this new architecture, this solution solve the complexity and the security challenges in the data center. >>If you look at the use cases that our customers are talking about. The first, the initial use case really is to bring about security and state full security for east west traffic right into the fabric of their data centers. So having the ability to deliver that while eliminating the complex appliances only to do the job which they do very well, which is not South protection of services. Uh that also allows us the ability then to start to deliver visibility and telemetry at the same time that we're delivering state full security firewall and micro segmentation services because what I cannot see, I cannot secure. Uh so those two elements are initial use cases out of the box for our customers as we deliver this platform to them and then as more and more use cases that are becoming evident to us through customer interactions come into play. For example, the co location edge that I would like. David to walk you through a bit more in terms of how we help solve for that use case. >>So for the cooler use case, I think we're moving from a world where people talk about data centers to now talking about centers of data and those centers of data. Yes, they can be in a core private data center, they could be in the cloud but more and more they're going to be distributed around the edge in co location environments. And what we need to be able to do is extend those services that were provided in the data center to be provided in those Kahlo's at the edge And again we want to do that without having to deploy a whole rack of appliances that may be cost more than a computer itself and so with the CX- 10,000 we can have that as a top of rack switch for that polo. And from that switch deploy all of the encryption and firewall ng services that that polo requires. And what's important is that we're doing it with the same policy framework under the same management system across the whole enterprise in the data center as well as in these co location environments and out into the cloud. >>So you guys mentioned visibility and a quick follow up on this question because you mentioned visibility can't see it, you can't protect it. But also there's a lot of workloads that people are trying to automate. These are two factors. Can you guys just double down on that? I want to just get that out there because I think this becomes a big thing. >>I think policy having the ability to have an intent based policy that is a foundational technology building block that we are brought together is a very important element. And then when you map it back to tools that Aruba is extending support for including this platform, become very valuable. So David, why don't you walk us >>through? You know, I think one of the advantages that we bring is that this is an extension of the Aruba C X switching portfolio. So yeah, it's a cloud native microservices, very modern switch architecture and we have a comprehensive management platform, the Aruba fabric controller. And so what we are doing is making sure that everything fits together nicely, that we're delivering a complete solution to our customers. But one important thing to mention here is that we are thinking about how customers can do this step by step. So no, we're not requiring them to rebuild their entire data center, They can do this one rack at a time. We can work with their existing spine and deploy one leaf at a time in a very measured way. And so we think it's a great way for enterprises to be able to consume this modern distributed platform. >>That's a great segment. The next question. I mean I totally see this as you guys are talking about the cloud native trend, driving a cloud operational model to every edge. The data center is just another edge. It's a center of data. Love that. I love that line. So I have to kind of ask the operational side of the question, how would an enterprise customers manage all this take us through the nuts and bolts of deploying and managing of his gum? A customer >>That's a very good question. If you take a look at the customer's deployment models and let's let's take the example of they want to now bring in this technology and build a part or highly secure part with it for east west and to make sure that they're protecting 100% of that east west traffic. I think that leveraging all the building blocks that we have innovated between us and Aruba. We want to make sure that the ecosystem that the customer has built, they want whether they have built it with companies like Splunk and service now or Guardianco, they want integration points will be made available to them. If you take a look at, take a step back and say for these environments as you aspire to go toward zero trade security. The issues of inserting security appliances into network flows and having the ability to map it to the knowledge of applications and their dependencies for policy becomes an important function to tackle. So once you accept that, Okay, I have state full security functions built into this top of rack device available for my applications and all workloads, whether they're container workloads, bare metal workload, virtualized workloads uh and I have complete visibility into those workloads without compromising on connectivity and I can control through enforcement of policy where I need it because now security is part of the fabric, it's not a bolt on. Then comes the job of integration with an ecosystem. So whether you're looking at seem and sold companies where we are delivering in close collaboration with Splunk, A Pensando app for Splunk there's also going to be the availability of an elastic module, A plug in module. Uh then turn attention to what's more automation and devops and civil playbooks for the C X 10-K will be made available day one so that where you do not have the ability to deploy the A. F. C. You can use your existing answerable toolkit and they're making those playbooks available to our customers. Uh They want integration with application discovery mapping companies like Guardianco, allowing them to discover who's talking to whom and push and enforce that policy through the C X 10-K will allow for more automated deployments of those policies and finally, compliance integration with vendors like too thin for continuous security compliance monitoring becomes extremely important as the screen depicts a lot of lot of visualization capabilities with companies like Elk which are in beta today and answerable and Splunk and Elk will all be targeted at first customer shipment. So again, telemetry visibility with the integration of the ecosystem. Uh, it becomes a very powerful combination for the customers as they look to operationalize this for day to day three and they, you know, day one, day two, day three automation. >>That's awesome. David, I'd like to let you weigh in on this whole question of operations because you're hitting all the marks here that are relevant cloud, native microservices, apps, explosion and data volume and velocity, hyper scale operational cloud operations, performance, price point security all in this one solution. This is big. Um, it's not like you mentioned earlier, it's not a rip and replace but you can roll it out how how do you see a customer best operational izing this new, >>You know, I think the answer is a little bit different for each customer but you are very careful at the beginning, we introduced this. It's an evolution of switching. It's not a revolution where we have to replace everything and I think that's really exciting is that it builds on the foundational architecture of leaf and spine. And what we're able to do is let that customer introduced these new capabilities one leaf at a time. So maybe when they're upgrading from 10 gigs to 25 gigs, it's a great time for them to introduce this capability into their data center um and then depending on their application, you know, it may be, as Sony said that they've got one particular application, a crown jewel application and so they want to build out that in one rack and provide, you know, very, very robust East west as well as north south um security around that application, but there's so many different ways that customers can deploy this technology and what's really exciting is now is we're beginning to work with our customers, learning about these new use cases and then feeding that back into our roadmap and we all >>know, as you get down lower in the network layer, security is distributed architecture. So everything is paramount like security, super relevant, great conversation, I gotta ask what's next with this technology. Yeah, >>well, you know the teams, the two engineering teams are working together and this is step one on, on a really exciting new path, I don't know, Sony, what would you say? >>I think there's a lot more to come here. This is just a starting point. We have an incredibly strong partnership and go to market partnership here with Uber team with this platform. It is just the beginning uh and it will lead our customers onto the multi cloud journey. Uh and last but not least, I would like to say that you know, in closing uh that are seldom opportunities where you look at disrupting the way things are happening while fitting into customers existing models. So this is, as I said with everything being software defined, you will continue to see as delivering at great velocity more and more software defined services, whether it's encryption, Lord balancing and other state full services over time. Making this technology easier to deploy by fitting into the existing ecosystem and continuing to provide them with the 100 extra scale, 10 X. The performance as well as the ability to do it at a third of the same, you know, at the third of the cost of what they would need to if they had to build this uh today with disparate devices, >>exciting news in the industry. You guys are the pros you've seen all the waves of innovation over the years. I guess my final final question would be, how would you summarize this point in time right now? This is pretty um exciting all this is all happening At the same time, customers are having opportunity to innovate the pandemic has shown a lot of scale and and the need for stability and security. This is a special moment. How would you guys weigh in on that? >>Yeah, I think about it every decade, there's a change in how data centers a belt. And so this is the change that's happening this decade. Moving to a distributed services, switch. The other big mega trend that I see is this move, as I said from data centers to stand as a data and the opportunity for customers to use this technology as they move out to the edge. Have distributed compute and tell us, what do you think Sony? >>I think I couldn't agree more. I think there are so many various technology transitions occurring now. The cloud being the biggest one. Uh the explosion of data and uh, you know, the customers making decisions of having a distributed model And if indeed two thirds, if not 75% of all data will be processed at the edge over the next few years. This architecture is prime for the enterprise to go leverage their best practices of today while they can gradually move that architecture is for the future, which is a multi cloud future >>centers of data, large scale cloud operations automation. The speed of innovation has never seen this before. Uh It's exciting time. Sunny, thank you for coming on. And David, thanks for chatting about this exciting new announcement. Thank you very much. >>Thank you. Thank you. >>This is the power of and hp. Ruba and Pensando partnership. I'm john forward the cube. Thanks for watching. Mhm
SUMMARY :
about the HPV Ruba partnership with Pensando and the new switching platform. port to every flow traversing their data center As we all know with microservices love the speed, love the energy there. Now the customers had to try, you know, trombone all the traffic in and out of these appliances about kind of individually over the years, it's happening now all at the same time, So having the ability to deliver that while eliminating the complex appliances So for the cooler use case, I think we're moving from a world where people talk about data centers So you guys mentioned visibility and a quick follow up on this question because you mentioned visibility can't see it, I think policy having the ability to have an intent based policy that is a But one important thing to mention here is that we are thinking about So I have to kind of ask the operational side of the question, how would an enterprise customers manage all this for the customers as they look to operationalize this for day to day three and they, David, I'd like to let you weigh in on this whole question of operations because you're hitting all the marks here that are relevant You know, I think the answer is a little bit different for each customer but you are very careful at the beginning, know, as you get down lower in the network layer, security is distributed architecture. to do it at a third of the same, you know, at the third of the cost of what they would need to of scale and and the need for stability and security. this technology as they move out to the edge. This architecture is prime for the enterprise to go leverage their best Thank you very much. Thank you. This is the power of and hp.
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Pete Bernard, Microsoft | Cloud City Live 2021
(upbeat music) >> Thanks Adam from the studio. Dave, with the next interview, I had a great chance to sit down with Pete, from Microsoft Azure. Talk about 5G and all the advances in the innovation around Silicon and what's coming around under the hood. Obviously Microsoft big hyperscaler, top three cloud player. Let's hear from Pete my conversation and we'll come right back. (upbeat music) Well, we'll come back to the cubes coverage of Mobile World Congress 2021, we're onsite in-person and virtual. It's a hybrid event this year. It's in-person for the first time, since the winter of 2019 lots been passed, a lot's happened and theCube's got to cover it. Our next guest is Pete Bernard, senior director, Silicon and telecom at Azure edge devices, platform and services at Microsoft. Pete, thanks for coming on theCube for our remote coverage. Thanks for coming on. We'll be there live and as well as with the remote community. Thanks for coming on. >> Yeah, no, that's great to be here. I'm coming here from sunny Bellevue, Washington. I wish a wish I was going to be in Barcelona this year, but like, as you mentioned, I think the last time I was in Barcelona was 2019. So a lot has happened since then. Right? >> Well, let's get into it. First of all, we'll see you on the interwebs and the community, but let, let's get the content storyline after the number one story at mobile world. Congress is the rise of the modern developer overlay on top of this new infrastructure, 5g, what is the edge, super edge, AI edge, whatever we want to call it. It is an enabler. Okay. And it's also leveraging the assets of, of these telecom infrastructures and certainly the pandemic we've had great success, nothing crashed. It saved us. So what's your, what's your view on this? This is the big story. It's the most important story? What's your take? >> Yeah, I mean, as I mentioned, a lot has happened and there's been a lot of advancements in this area and I think, you know, the part of what's happened with the pandemic is companies have really accelerated their strategies in this area. In terms of, you know, we have tons of commercial customers that are trying to solve really difficult problems using AI and edge and, and 5g now. So the demand is tremendous and the technology has really advanced quite a bit. And you know, we're, my team is specifically focused on sort of the intersection of 5g edge and AI, and it's sort of bringing together these kinds of existing credible technology advances and it's unlocking some amazing new scenarios and business models for, for customers and partners. For sure. >> So let's get it under the hood a little bit and talk about some of the technical issues. Obviously 5g is enabling a lot of commercial benefits cloud providers like Microsoft Azure is having great edge capabilities now with, with bringing the cloud to the edge, which opens up the obvious gamers Mehta versus AI, AR VR kind of things, low latency, applications, cars, and all that good stuff, all the data coming in and then new use cases. So it's a data problem. It's a typology challenge. It's a new architecture, unpack that for us. What, where are we in this? So. >> So I mean, as you mentioned, I mean, it was kind of an infinite set of problems to be solved. And one of the things that we found was that there was actually a lot of friction out there. It's almost like so many different partners and typologies and ways to put things together. Quite often, we get with a commercial customer and they're like, look, we just need to solve this particular problem in retail or healthcare energy. And so one of the things that we introduced as part of our kind of Azure portfolio is something called Azure percept, which is an end to end system for edge AI development and deployment that now works over 5g and L PWA as well. And so a lot of what we're trying to do as a platform company is help customers and partners kind of expedite and speed that development and deployment of solutions. Because like I said, there's no shortage of demand, but they're quite complex. And as you mentioned, you could have, you know, on-prem solutions, you could have hybrid solutions that talk to on-prem hardware and then go to the cloud. You can go direct to the cloud. But the question is like, how do you put these things together in a secure way? And it get an ROI quickly out of your edge AI deployments. And that's been kind of an interesting challenge. And I think when I talked to a lot of partners, telco partners, especially Silicon partners, were all struggling with how do we expedite, expedite? Because you know, the sooner we can get people to deploy and solve their problems, obviously, you know, the sooner they're happy, the sooner we all get paid. Right? And so that's one of the things we have to be careful of is with all the new technology, how do we really sort of titrate down to, you know, what does it take to actually get things from a POC to deployment as quickly as possible? >> And one of the big things is happening is not seeing the developer ecosystem is coming hardcore into the telco cloud, whatever you want to call it. And it's interesting, you know, the word operators is used a lot, the carriers, the operators, you don't hear that in it and say, you don't say that's the operator, the operators writes it department. So you have cloud native and this operating cultures coming together, dev ops dev sec ops coming to what is a carrier grade operating model, which is like a steady build solid foundation. That's what they expect. So you kind of have this classic OT it collision. And this has been talked about in the edge. What's different though, because now you've got to move faster. You got to have a lot of it like cloud scale with automation and AI at the same time I need full Bulletproof operations. Yeah. >> And so it's, you know, we're trying to expose a consistent developer fabric, you know, to our community. I mean, Microsoft's got millions of developers around the world using lots of, lots of tool, tool chains, and frameworks. And we want to sort of harness the power of that whole developer community to bring workloads and applications onto the telco network, right. In, in environments that they're familiar with. And we're seeing also sort of, you mentioned sort of colliding worlds in the edge world. There's kind of traditional embedded developers that are building cameras and devices and gateways. And then there's a lot of data science, AI developers as well. And what we're trying to do is sort of help both communities sort of learn these skills so that, you know, you have developers that are enabled to do, you know, AI workloads and scenarios and all of the business logic around those things and develop it in an environment, whether it's cloud-based or edge based that they're familiar with. And, you know, so therefore a lot of the complexities of the teleco network itself get sort of obfuscated or abstracted for them. So the developer doesn't have to become a telco expert, right. To build a 5g based camera system for their retail stores. Right. And so that's, that's exciting when we start to merge some of these communities together. >> Yeah. So what would be your message to the operators this year? I mean, obviously the edge is not something you need to educate people on, but they are trying to figure out how to, you know, swap the engine of the airplane out at 35,000 feet, as I say, they got, they want to innovate and this year what's your message. Yeah. >> I mean, there's kind of two things going on. One is yes. I think we're, we are deeply involved helping telcos Cloudify their network and take advantage of 5g and virtualization. And, you know, we have recent acquisitions as a metal switching affirmed and hold that whole thing. So that's, that's that chunk of work that's ongoing. I think the other thing that's happening is really thinking about telcos. We're seeing as a hunger for solutions. And so telcos thinking of themselves as solution providers, not just connectivity providers and, you know, getting into that mindset of saying, we're going to come in and work with this city or this, you know, big retailer and we're going to help solve the problems for them. And we love working with partners like that, that are actually delivering solutions as opposed to pieces of technology. >> What solutions do you think Pete are showing the most promise for helping the telco industry digitally transformed? >> Well, I think on the NGI space, there's a couple of big verticals. I mean, you know, obviously places like agriculture are huge, you know, where you need a wide deployments. We're seeing a lot of areas in around retail, you know, retail environments when I would have leveraged like low latency 5g. One of the pieces of feedback we heard was a lot of retailers actually want less hardware in their physical store and they want to leverage 5g more to get back to the cloud. And then we're seeing, you know, energy sectors, you know, and mining and other kind of difficult to reach areas where you can leverage ciliary networks. So a lot of these verticals are, you know, turning onto the fact that they could get some of their conductivity and edge AI solutions combined together and do some amazing things. >> Right. You just made me think of a question while I got you. I got to ask this because you know, you've brought up 5g and back haul, you know, and people in the, in this business always know backhaul is always the problem. We all know we've been to a concert or a game where we've got multiple bars on wifi, but nothing's loading. Right. So we all know, right. We've seen that that's back haul. That's a choke point. If 5g is going to give me more back haul to essentially another exchange, how has the core of the internet evolved? Because as I started poking around and research and there's more direct connects now, there's not many exchanges. It used to be, we had my west and my east, those are now gone. I'm like, what's going on in the backbone? Does that simple? Is it better or worse? Is that still a good thing? >> Well, yeah. One of the exciting things around kind of the virtualization of what's going on with networking is that we're able to partner with telcos to sort of extend the Azure footprint to help with some of those congestion points, right? So we can, we can bring heavy edge equipment, pretty darn close to where the action is, and actually have direct connections into teleco networks to help them sort of expand their footprint, you know, even farther out to the edge and they can leverage our hyperscaler to, to do that. So that that's a benefit of one of the architectural improvements of 5G around virtualization. >> That's awesome. And I'm looking forward to following up on that great point. And I think it's, it sells a digital divide problem. That's been going on for over a decade, 15, 20 years, this digital divide. Now you got city revitalizations going on. You have, I mean, just the, just the, the digital revitalization in global communities is everywhere. And I think, I think this is going to be an influx point. That's not yet written about in the press now, but I think it's going to be very clear. So, so with all that, I got to ask you the importance of how you guys see an ecosystem for this transformation, because it used to be the telcos ruled the world, and now it's not going that way. They still have a footprint. I mean, everyone, the rising tide helps everybody, as they say, what's the importance of a strong ecosystem in order to drive this nutrient? >> Well, you know, it's definitely a team sport. It's definitely a team sport. And, and you know, Microsoft's been a big partner company for decades, and I think it's something like $8, a part of revenue for every dollar of revenue from the Microsoft generate. So we're heavily invested in our device, builder partners, our telco partners, the ISV community. And, you know, I think what we're trying to do is work with telcos to sort of bring those communities together, to solve these kinds of problems that customers are having. So yeah, it's definitely a team sport. And like I said, the new entrance with some really innovative software platforms, it's an opportunity for telcos, I think, to sort of reinvent and to kind of rethink about how they want to be more agile and more competitive. Again, this will be businesses. >> Okay, great. And have you on, I got it. I got ask you, we've talked about the most important story, obviously 5g edge in AI. I think you nailed it. You're you're in this cross hairs of probably one of the most exciting areas in the tech industry as distributed computing goes that last mile, so to speak pun intended, what, but what's, in your opinion, the most important story that not many people are talking about that should be talking about, what do you think is something that's being written about, but to talk about, but it's super important that that needs to be true. >> Well, you know, it's interesting. I mean, a lot of the marketing and talk about 5g is around phones, people talking about their speed on phones. And I think we're finally getting past the discussion of 5g on phones and talking about 5g for like more MTM communications and more, more kind of connecting really trillions of things together. And then that enabled me to is going to be a big, big deal moving forward. And I think that's, we'll start to see probably more coverage of that moving forward. We're on the inside of the industry. So we kind of know it, but I think on the outside of the industry, when people think 5g, they still think phones. And then hopefully that becomes, there's more of a story around all the other pieces being connected with 5g. >> Yeah. And I got to ask you about two quick things before we go open source, openness, interoperability, and security. What, how would you, what's your opinion on those two pillars? >> So I think security is kind of foundational for what we're we've been doing at Microsoft for a long time, whether it's Azure sphere that we're doing for end to end, you know, edge security or any of our security offerings that we have from services perspective. So we're trying to like with Azure percept, we actually build in like TPM encryption of AI models from edge to cloud, as an example of that. So security really is foundational to all of the stuff that we need to do. It cannot be something that you do later or add on it has to be designed in. And I think from an open source perspective, I mean, whether it's our, you know, stewardship of GitHub or the involvement in open source communities, you know, we're, we're totally excited about all the innovation that's happening there and you know, you got to let people participate. And in fact, one of the cool things that's been happening is the amount of developer reach in areas where maybe there isn't, you know, like we've had our build conferences and other Microsoft events. It enables everyone to participate virtually no matter where they are in the world, even if they can't get a ticket to Redmond Washington, and you can still be part of the developer community and learn online and be part of that. >> I think this whole embed developer market's going to come back in and massive volumes of new people as Silicon becomes important. And of course, I can't leave you without asking the Silicon angle question for our team. Silicon is becoming a competitive advantage for whether it's acceleration, offload and or core things, whether it's instance related or use case related, what's the future of Silicon and the telecom and cloud in general. >> For mine. Yeah. So I mean, the advances happening in the Silicon space are fantastic. Whether it's like process advances down to like five nanometers and below. So you're talking about, you know, much lower power consumption, much higher density, you know, packaging and, you know, AI acceleration built in as well as all these other, you know, containerized security things. So that's being driven by a lot by consumer markets, right? So more powerful PCs and phones. And that's also translating into the cloud and for some of the heavy infrastructure. So the leaps and bounds we're seeing even between now and the last MWC in person in 2019 in Silicon has been amazing. And that's going to unblock, you know, all kinds of workloads that could be done at the edge as well as incredible high-performance stuff to be done in the cloud. That's pretty exciting. >> Peter Love that word unblocked, because I think it's going to unblock them that big, you know, rock in the river. It's holding the water back. I think it's going to unleash creativity, innovation, computer science engineering down from Silicon to the modern application developer. Amazing opportunity. I think the edge is going to be the, an awesome area to innovate on. Thanks for coming on the cube. >> Sounds good. Thanks for having me. >> People in our senior director, silica telecom as your edge devices for platform services at Microsoft, a lot going on big cloud player, hyperscaler at the edge. This is the final area. In my opinion, that's called the accident habits going to be great innovation. It's part of the cloud cloud is creating massive change in telecom. We've got to cover here in the queue. Thanks for watching. Okay, Dave, that was a great interview with Pete Bernard, senior director, Silicon telecom, Azure edge devices, platform, and services. Microsoft's got all those long titles in the, in the thing, but Silicon is a key thing. You heard my interview wide ranging conversation, obviously with that kind of pedigree and expertise. He's pretty strong, but he, at the end there a little gym on the Silicon. Yeah. Okay. Because that is going to be a power source. You you've been reporting on this. You've been doing a lot of breaking analysis. Microsoft's a hyperscaler they're they're the second player in cloud, Amazon. Number one, Microsoft number two, Google number three, Microsoft. They didn't really say anything. They have something Amazon has got grab a ton, but big directional signal shift there. >> Well, I think it was interesting. It was a great interview by the way, and the things that struck me pizza, and they're focused on the intersection of 5g edge and AI. So AI is all about data-driven workloads. If you look at AI today, most of the AI in the enterprise is done in the cloud and it's modeling, but the future of AI is going to be inferencing at the edge in real time. That's where the real expenses today. And that's where you need new computing architectures. And you're right. I've written about this one of my last breaking analysis on AWS, a secret weapon, and that secret weapon is a new computing architecture. That's not based on traditional x86 architectures. It's based on their own design, but based on arm, because arm is higher performance, lower cost, better price, performance, and way cheaper. And so I guarantee you based on what you just said that, well, Amazon clearly has set the direction with nitro and graviton and, and, and, you know, gravitate on to Microsoft is I think following that playbook. And it's interesting that Pete has Silicon in his title and telecom and an edge they're going after that because it doesn't require new low powered architectures that are going to blow away anything we've ever seen on x86. >> Yeah. I mean, I think that's a killer point. You and I have been covering the enterprise, the old guard rack and stack the boxes. Amazon was early on that clearly winning low power, high density looks like a consumer, like feel in cloud scale, changes the game on economics. And then he also teased out if you squint, there's a lot of stuff to decode. We're going to unpack that video and write probably six or five blog posts there, but he said, 5g is going to change the direct connect. They're already doing it. Microsoft's putting that to the edge, that right in the same playbook as AWS, right on the almost right on the number, put the edge, make it powerful, direct connects connectivity. >> We've seen this before. The consumer piece is key. The consumer leads, we know this and the consumer apple is leading in things like AI and, and Tesla is leading at the edge. That's where you have to look for the innovation. That's going to trickle into the enterprise. And so in the cloud guys, I kicked the hyperscale. You and Sergeant Joe Hall talked about this at the startup showcase that we did was that the cloud guys, the hyperscalers, and a really strong position for the edge. >> I got to tell you, we are on this go to the siliconangle.com. Obviously that's our website, the cube.net. We are reporting on this. It's very nuanced point. But if you look at the cloud players, you can see the telco digital revolution telco. Dr. Is a digital revolution back to you, Adam, in the studio for more coverage, we'll be back at the desk shortly.
SUMMARY :
Talk about 5G and all the Yeah, no, that's great to be here. And it's also leveraging the assets of, And you know, we're, bringing the cloud to the edge, And so that's one of the things the operators, you don't and all of the business logic swap the engine of the And, you know, So a lot of these verticals are, you know, I got to ask this because you know, extend the Azure footprint to I got to ask you the importance dollar of revenue from the hairs of probably one of the a lot of the marketing and And I got to ask you about I mean, whether it's our, you know, and the telecom and cloud in And that's going to unblock, you know, Thanks for coming on the cube. Thanks for having me. This is the final area. most of the AI in the enterprise that right in the same playbook as AWS, And so in the cloud guys, in the studio for more coverage,
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Snowflake on Snowflake
>>Sony. Betty is here with me. He's the CEO and chief data officer for Snowflake. Sunny. Thanks for making the time today. Good to see >>you. Same here, Dave. Thanks for having me or >>yeah, so you're welcome. So before we get into it, I gotta ask you I mean, you recently left in video to join Snowflake. I mean, one of the few cos they're almost is hot. A snowflake. How come? Well, you know, >>Dave, I joined and video 12 years ago. I was there for 12 years when the video was less than 2000 people company and in video, you know, have an unbelievable growth trajectory. We went from 2000 employees to 16,000 when I left in, uh, December of 2019 and slowly kind of provided the same opportunity to come in Onda help scale the company. I thrive in an environment where I can be creative. I thrive in an environment where I can build things I can scale things. I could grow things, and it's been just a perfect opportunity to come and repeat that success over here. >>Awesome. Well, we wish you the best talking about your role. A little bit. I mean, it's not totally unique. I mean, especially in certain smaller organizations that have the same person in the role of chief information officer and chief data officer. But oh, which are you? Are you more CEO CEO? How do you balance that >>out? I would say that I'm both to be an effective CEO. You need immersion with automation. You need immersion with data. You need a motion with security. And you also need emotion with compliance. So if all these things are together, things that integrated, you have a cohesive way of handling all the pieces that come together. We believe if you keep them separated, you create silos and we definitely don't want silos. We want integration. We want seamless integration to drive and scale the company for future. I always felt nighttime is balanced between both areas. I >>mean, I always felt like a lot of the CEO, so I talked to They'd love to get more involved in the data, but they're just too busy trying to keep the lights on, you know, kind of. So maybe what are your thoughts on the priorities of each Hat CEO and CTO? >>Yeah. So look I mean, I think because we're full cloud company, we don't have anything on Prem. I don't have any work clothes in the on Prem. I don't We don't have a data center. I really don't have to worry about all the operational challenges that you have to deal with being a non prime company. So the cycles that I can be involved from a transformational perspective, trans driving transformation for the company, both on the data side as well as on the i d I t side I have I have that cycles to be to invest that time and energy into both areas. Uh, typically in a traditional company which is not yet migrated towards the cloud. A major portion of the abandoned gets wasted CEOs, bandwidth and I t professionals. Bandwidth gets wasted in dealing with the operational challenges that you have in an on prem environment. So having not to worry about that over here gives me all the cycles to be investing my time in both areas. >>Yeah, a lot of wasted I t labor over the decades. Let me ask you, how is running a data company? You know you're inside of a fast moving Silicon Valley Tech company. One of the similarities and the differences from some of the customers. I mean, on the one hand, you're moving faster than your customers, at least most of them. And you don't have the technical day. You just describe See XO Nirvana. On the other hand, you're an example of what's possible. You could sort of set the best practice. Mark, How do you see that dynamic >>eso? You know, for a world class I T organization, it needs to be data driven. It needs to be highly automated. It needs to enable world class user experience on then to secure and make the environment compliant, resilient. The cloud platform that we have inside snowflake allows us to achieve all of that. Now, that is, um, you know, an ideal situation to be in, but you don't have to deal with, you know, all the on time type of work clothes. Um, so finding that balance is what we're going after. And however this is a This is a journey right for other companies who are not on the cloud. It's a journey. They have to prioritize that they have to start moving things to the cloud and that's where we are Different and similar, right? Were different that we don't have to worry about that. Everything is in the cloud for us on then. Uh, that's kind of where we are, How we see it. >>So, you know, used to call the dog Fuding segment. But Oliver Bushman was the sea was the CEO of s a piece. I don't know, Dave. We call it drinking your own champagne, which is how you guys refer to it. But, you know, sometimes still in such situations, you're inside the sausage factory, which is, you know, good in a way, because you see it before it goes into production. But so what's your journey with with snowflake been like, Yeah, >>so that's a really good question. That's a major portion of what I do at work and the let's start with the first principles. We believe that we want to measure everything in the company that's important for companies performance. If we measure the right things, we believe we can drive. The best outcomes were driven through those first principles, and we leverage our business applications, our data, our security, our automation and our compliance to integrate our with our product to power. All these use cases and workloads, uh, in our own environment, we call that Snow house, which is nothing but a snowflake Instance. So, um, for all the new products that we are coming into market with, we work very closely with the engineering team with the product management team to make sure that we actually become customer zero and try Thio. Use as much functionality of that inside the our own enterprise and give as much feedback to our engineering and product management team so that they can make the customer one experience to be world class. Eso. That's kind of in a nutshell. What we how we go to market with all those products. So >>your customer zero So all the products that they suck up to you Are they afraid of you? >>I think I think it's I think it's a very mutual beneficial relationship. So, you know, they know that they that my feed, my team's feedback is important to how they're kind of shaping up the product. And it's just not necessarily I t right. We have folks in finance, folks and, um, sales, marketing. Everybody is you know, drinking the champagne. Right. And icty and the data team actually enable that deployment. But the use cases are pretty much in the entire enterprise off the company in every in every aspect of it. >>Well, you know, including security. Well, you know, there's I was saying we always talk about alignment, but its's almost alignment by design as opposed to being this force thing. I'm interested in this, you know, sort of snowflake on on snowflake, You know, concept that that you guys talk about. You know what? We're objectives you're going in and maybe thinking about the outcomes, you know? What did you expect? Did you work backwards from that? You know, what were you trying >>to achieve? Yeah. I mean, look the again, back to the first principles. We believe we want to measure everything that's important to our business. That would drive the outright outcomes. We then later the application layer. We then overlay the business process layer. We then overlay the, um, compliance and security layer and and the end result really is operational izing snowflake internally to drive a business making the right choices, right? Decisions for the company. Yeah. So we have a ton of use cases that are just ideal. Um, using snowflake on Snowflake. Um, you know, I can give you some examples of that if you like, But Security being one of the biggest use cases way use the the entire monitoring and remediation work that goes in the security compliance world all through snowflake. And we're finding real time events through data sharing with our key suppliers. And we're ensuring that we're protecting our environment as much as possible with that whole infrastructure. >>If you talk about layering, you know, governance, security, it's etcetera. Yeah, I'm imagining a you know, a coat of primer paint, you know, nice and smooth over. It's not a bolt on. I want you. I wanna press you on that because because it can't be an afterthought. And what you're describing is much more of a modern approach. And I want you to sort of differentiate between the layers that you talked about and what you surely seen in your experience over the years is a bolt on. What's the difference? >>Well, I mean, you know, security. Well, there's a lot of data and a lot of the data that is critical to your environment. Um, you wanna make sure it's fully complete? You're getting it in the right hands in the right platform to understand that and doing the correlation work that needs to happen. Really time. Our platform allows all that data to be ingested and, you know, real time and anything that is suspicious. That's being out there. We're finding that stuff in real time. The monitoring has to be real time. And if there is an event, somebody needs to take an action. Real time. Eso the platform allows it to integrate all together. And basically, um, the suppliers that we're using are also doing data sharing with us on this platform. So it makes the whole security remediation to be really, really fantastic experience. >>Well, I think two I share often with my audiences. When I talked to practitioners, they're using stuff like they surprising to me. When I first heard this, they said, Well, what you chose snowflake is the security. I went What? But the simplicity and the workflow is simpler, and it just means, you know, less human labor involved in setting, setting these things up. So I wonder if you could talk about the team that you put together the culture that you're you're building And you know what? What's the makeup look like? >>Sure s o e specifically asking about the characteristics off how we're building up the culture. Yeah, absolutely. Okay, So I think they're looking for, you know, obviously very much high energy folks. People who have hi accountability, their data driven. We want to measure everything that's important to us. We're looking for folks who have situational awareness on then finally, high sense of urgency. I think all of these elements, uh, allows I t organization to be integrated with the business in law of the traditional companies. I T organizations kind of disintegrate with the business. We wanna integrate with the business to drive the best outcomes that are needed for the company. >>I want to ask you about some of your favorite use cases, but you mentioned measurement. How do you measure? What do you What do you measuring? >>Uh, sure. So I would say that Let's let's just take security because we talked about security. Let's just use security as a use case. Eso insecurity. There are many different frameworks. As you may know, right, there is the nest framework. There is a C s framework. Um, there's a I S O framework we have adopted towards a CS framework inside Snowflake. Ah, that framework has 20 controls. And that 20 controls has, you know, another 20 sub controls. So we're talking about 400 controls? Potentially. Um, not every control is applicable to us, but majority of them are. And so, for every control, that is a source of data that's being ingested in snowflake or give you an example of that is asset management. So asset management for endpoints asset management for our servers or asset management for our network gear, all of that data gets ingested inside. Snowflake. We measure that we can tell you exactly how many endpoints I have. I can tell you exactly when an employee gets on boarded. What the what laptop we have given them. What is Ah, um you know, when the employee leaves the company are recollecting that laptop back on time. Are we revoking all that access? That's part of CS Control. One as an example. And we're measuring all of that and I can tell you exactly at my real time, inside Snowflake, How effective I am for that specific control. That's just an example of that day. Now imagine 400 of these items that make up the whole security CS framework that you know, you want to measure everything on that 400 controls or 400 sub controls. And you want to make sure that if any of that control is not being managed properly, you're alerted about it and you're remediating it to prevent a security issue that might that may pop up >>awesome visibility and the automation component are you Are you the sea? So to sunny? I >>don't really have that title. We don't really have a CSO title, but I do better security. Hadas. Well, it's actually a joint responsibility between I managed the corporate security. The product security is inside the product team, but we use the same common framework. We use the same common telemetry. We use the same common, um um methodology. Uh, incident management response teams are very similar. Andi, it's all power to snowflake. >>Okay? And thank you for watching. Keep it right there. We've got mortgage rate content coming your way
SUMMARY :
Thanks for making the time today. So before we get into it, I gotta ask you I mean, you recently left in video to join less than 2000 people company and in video, you know, have an unbelievable I mean, especially in certain smaller organizations that have the same person in the role of chief information officer We believe if you keep them separated, mean, I always felt like a lot of the CEO, so I talked to They'd love to get more involved in the data, but they're just too busy trying to keep the challenges that you have to deal with being a non prime company. I mean, on the one hand, you're moving faster than your customers, that is, um, you know, an ideal situation to be in, which is, you know, good in a way, because you see it before it goes into production. Use as much functionality of that inside the our own enterprise Everybody is you know, concept that that you guys talk about. I can give you some examples of that if you like, But Security being one of the biggest use cases And I want you to sort of differentiate between the layers that you talked about and what you surely Well, I mean, you know, security. the workflow is simpler, and it just means, you know, less human labor you know, obviously very much high energy folks. I want to ask you about some of your favorite use cases, but you mentioned measurement. And that 20 controls has, you know, another 20 sub controls. Well, it's actually a joint responsibility between I managed the corporate And thank you for watching.
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Sunny Bedi V1
>> Hello everyone, and welcome back to theCUBEs coverage of the Snowflake Data Cloud Summit 2020. We're tracking the rise of the data cloud Sunny Bedi is here with me. He's the CIO and Chief Data Officer for Snowflake. Sunny, thanks for making the time today. Good to see you. >> Same here, Dave. Thanks for having me over. >> Yeah, so you're welcome. So before we get into it, I got to ask you, I mean, you recently left Nvidia to join Snowflake. I mean(chuckles) one of the few companies that are almost as hot as Snowflake, how come? >> Well, you know Dave I joined Nvidia 12 years ago. I was there for 12 years, when Nvidia was less than 2000 people company. And Nvidia have an unbelievable growth trajectory, and then from 2000 employees to 16,000, when I left in December of 2019. And Snowflake kind of provided the same opportunity to come in, and help scale the company. I thrive in an environment where I can be creative, I thrive in an environment where I can build things, I can scale things, I can grow things. And its been just a perfect opportunity to come and repeat that success over here. >> Awesome, Well we wish you the best. Talk about your role a little bit. I mean, it's like totally unique. I mean, especially in certain smaller organizations that have the same person, in the role of Chief Information Officer and Chief Data Officer, but, which are you? Are you more CIO, CDO, how do you balance that out? >> I would say that I'm both, to be an effective CIO, you need immersion with automation, you need immersion with data, you need immersion with security, and you also need immersion with compliance. So if all of these things are together, things are integrated. You have a cohesive way of handling all the pieces that come together. We believe if you keep them separated, you create silos and we definitely don't want silos. We want integration. We want seamless integration to drive and scale the company for future. >> I always felt-- >> So my time is balanced between both areas. >> I mean, I always felt like a lot of the CIOs I talked to, they'd love to get more involved in the data, but they're just too busy trying to keep the lights on. So, maybe what are your thoughts on the priorities of each hats CIO and CDO? >> Yeah, so look, I mean, I think because we're a full cloud company, we don't have anything on-prem. I don't have any workloads on-prem. we don't have a data center. I really don't have to worry about all the operational challenges that you have to deal with being an on-prem company. So the cycles that I can be involved from a transformation prospect, driving transformation for the company, both on the data side, as well as on the IT side. I have that cycles to invest that time and energy into both areas. Typically in a traditional company, which has not yet migrated towards the cloud, a major portion of their bandwidth gets wasted. CIOs bandwidth and IT professionals bandwidth gets wasted, in dealing with the operational challenges that you have in an on-prem environment. So having not to worry about that over here, it gives me all the cycles to be investing my time on both areas. >> Yeah, a lot of wasted IT labor over the decades. Let me ask you, how is running a data company? We were inside of a fast moving Silicon Valley Tech Company. What are the similarities and the differences from some of the customers? I mean, on the one hand, you're moving faster than your customers at least most of them, and you don't have the technical that you just described, CX on Nirvana. On the other hand, you're an example of what's possible. You can sort of set the best practice mark. How do you see that dynamic? >> So, in our firm world-class IT organization, it needs to be data-driven, it needs to be highly automated, it needs to enable world-class user experience, and then to secure and make the environment compliant resilient. The cloud platform that we have, inside Snowflake, allows us to achieve all of that. Now that is, an ideal situation to be in. But you don't have to deal with, all the on-prem type of workloads. So finding that balance is what we're going after. And, however this is a journey, right. For other companies who are not on the cloud, its a journey. They have to prioritize that. They have to start moving things to the cloud, and that's where we are different and similar, right. We're different that we don't have to worry about that. Everything is in the cloud for us. And then, that's kind of how we see it. >> So, you know, used to call it the dogfooding segment, but Oliver Bussmann was the CIO of SAP. So no, no, Dave, we call it drinking your own champagne. (laughs) which is how you guys are referring to it. But, sometimes still in such situations you're (laughs) inside the sausage factory, which is good in a way because you see it before it goes into production. But, so what's your journey with, with Snowflake been like? >> Yeah, so that's a really good question. That's a major portion of what I do at work. And, let's start with the first principles of we believe, that we want to measure everything in the company, that's important for companies performance. If we measure the right things, we believe we can drive the best outcomes. We are driven through those first principles and we leveraged our business applications, our data, our security, our automation, and our compliance to integrate with our product to power, all these use cases and workloads. In our own environment, we call that snow house. Which is nothing but a Snowflake instance. So, for all the new products that we are coming into market with, we work very closely with the engineering team, with the product management team, to make sure that we actually become customer zero, and try to use as much functionality of that, inside our own enterprise and give as much feedback to our engineering and our product management teams, so that they can make the customer one experience to be world-class. So that's kind of in a nutshell how we go to market with those products. >> So you're customer zero. So all the product guys that they suck up to you, or are they afraid of you? (laughs) >> Well, I think it's a very neutral, beneficial relationship. So, they know that my team's feedback, is important to how they are kind of shaping up the product, and it's just not necessarily IT, right. We have folks in finance, folks in sales, marketing, everybody is drinking the champagne, right. And IT and the data team actually enabled that deployment, but the use cases are pretty much in the entire enterprise of the company in every aspect of it. Well you know-- >> Including security. >> Well, that's what we say. We always talk about alignment, but it's like, it's almost alignment by design, as opposed to being this forced thing. I'm interested in this, sort of Snowflake on Snowflake concept that you guys talk about. What were your objectives going in and maybe thinking about the outcomes, what did you expect? Did you work backwards from that? What were you trying to achieve? >> Yeah, I mean, look again back to the first principles. We believe we want to measure everything that's important to our business. That will drive the right outcomes. We then layer the application layer. We then overlay the business process layer. We then overlay the compliance and security layer. And the end result really is operationalizing Snowflake internally to drive our business, making the right choices, right decisions for the company. So we have a ton of use cases that are just ideal, using Snowflake on Snowflake. You know I can give you some examples of that if you like, >> Yes. >> But, >> Go on please. >> Security being one of the biggest use cases. We use the entire monitoring and remediation work that goes in the security compliance world, all through Snowflake. And we are finding real time events through data sharing, with our key suppliers. And we're ensuring that we're protecting our environment as much as possible with that whole infrastructure. >> You talked about layering, governance, security, et cetera. Yeah (laughs) I'm imagining a coat of primer paint in a nice and smooth over, it's not a bolt-on. I want to press you on that, because it can't be an afterthought. And what you're describing is much more of a modern approach. And I want you to totally differentiate between the layers that you talked about and what you've surely seen in your experience over the years as a bolt-on, what's the difference? >> Well, I mean the security wall, there's a lot of data, and a lot of the data that is critical to your environment. You want to make sure it is fully complete, you're getting it in the right hands, in the right platform to understand that, and doing the correlation work that needs to happen real time. Our platform allows all that data to be ingested and real time and anything that is suspicious, that's being out there. We're finding that stuff in real time. The monitoring has to be real time. And if there is an event, somebody needs to take an action real time. So the platform allows it to integrate altogether. And basically, the suppliers that we're using are also doing data sharing with us on this platform. So it makes the whole security remediation to be really really fantastic experience. >> Well I think too, I'd to share often with my audience when I talk to practitioners that are using Snowflake they, surprising to me when I first heard this, they said, "Well we choose Snowflake as the security," and I went, what! But the simplicity and the workflow is simpler, and it just means less human labor involved in setting these things up. So I wonder if you could talk about the team that you put together, the culture that you're building, and what's the makeup look like? >> Sure, so are you specifically asking about the characteristics of how we're building up the culture? >> Yeah, absolutely. >> Okay, so I think we're looking for, obviously very much high energy folks, people who have, high accountability, they're data-driven. We want to measure everything that's important to us. We're looking for folks who have situational awareness, and then finally high sense of urgency. I think all of these elements, allows IT organization to be integrated with the business. In large traditional companies, IT organizations kind of disintegrate with the business. We want to integrate with the business, to drive the best outcomes that are needed for the company. >> I Want to ask you about some of your favorite use cases, but you mentioned measurement. How do you measure? What are you measuring? >> Sure, so I would say that, let's just take security. Cause we talked about security. Let's just use security as a use case. So in security, there are many different frameworks, as you may know, right. There is the NIST framework, there is the CIS framework, there is an ISO framework. We have adopted towards a CIS framework inside Snowflake. That framework has 20 controls and that 20 controls has another 20 sub-controls. So we're talking about 400 controls potentially. Not every control is applicable to us, but majority of them are. And so for every control, there is a source of data, that's being ingested in Snowflake. I'll give you an example of that is asset management. So, asset management for end points, asset management for our servers, or asset management for our network gear. All of that data gets ingested inside Snowflake. We measure that. We can tell you exactly how many end points I have. I can tell you exactly when an employee gets onboarded, what laptop we have given them, when the employee leaves the company, I'll be collecting that laptop back on time, I'll be revoking all that access. That's part of CIS Control 1 as an example, and we're measuring all of that. And I can tell you exactly at my real time inside Snowflake. How effective I am for that specific control. That's just an example of that Dave. Now imagine 400 of these items that make up the whole security CIS framework. You want to measure everything on that 400 controls or 400 sub-controls. And you want to make sure that if any of that control is not being managed properly, you're alerted about it and you're remediating it to prevent a security issue that may pop up. >> Awesome, visibility and automation component. Are you a CSO too Sunny? We don't really have that title. We don't really have a CSO title, but I do wear a security hat as well. It's actually a joint responsibility between... I manage the corporate security. The product security is inside the product team, but we use the same common framework. We use the same common telemetry. We use the same common methodology. Incident management response teams are very similar, and it's all powered through a Snowflake. >> Awesome. Sunny Bedi you're great guests, I would imagine the sales guys love dragging you on zooms these days to sales calls, just to (laughs) share best practice, but love to have you back and continue the conversation. Sunny Bedi, really appreciate your time. Thank you. >> Thank you Dave. Thank you very much. >> All right, keep it right there everybody. We'll be right back with our next guest, right after this short break.
SUMMARY :
of the Snowflake Data Cloud Summit 2020. Thanks for having me over. I mean(chuckles) one of the few companies and help scale the company. that have the same person, and scale the company for future. So my time is balanced of the CIOs I talked to, it gives me all the cycles to be investing I mean, on the one hand, Now that is, an ideal situation to be in. it the dogfooding segment, and our compliance to integrate So all the product guys And IT and the data team that you guys talk about. of that if you like, that goes in the security And I want you to totally and a lot of the data that is that you put together, are needed for the company. I Want to ask you about some And I can tell you exactly at I manage the corporate security. but love to have you back We'll be right back with our next guest,
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John Troyer, TechReckoning | CUBE Conversation, April 2020
>>From the cube studios in Palo Alto in Boston, connecting with thought leaders all around the world. This is a cute conversation. >>Hi, I'm Stu middleman and welcome to a cube conversation. I'm coming to you from the cubes East coast studio offices and joining me is one of our cube alums from the earliest cube event that we ever did. He's also one of our guests hosts a long time friend of the program. Someone I've known for a long time. John Troyer, the chief reckoner at tech reckoning. John, so good to see you. Thanks so much for joining us. >>Hey Steve. Thanks for having me on dialing in here from sunny half moon Bay, California. >>All right, well John, you know, first of all it's been good to talk to you a bunch. You know, normally, uh, we would be seeing you at a number of the conferences of course, with today's global pandemic. Uh, it stopped us seeing in person, but I tell you a month ago you held the influencer marketing council and it was one of those weeks where it was just kind of everything's changing. The world is upside down. And it was just so nice to talk to, you know, so many of our peers in the community, the people that we've known for a long time and just, you know, commiserate a little bit at first and then, you know, all share as to how we're moving forward and what we're doing. So, you know, bring us up to speed as to, you know, what you're seeing out there in the community. >>Sure, sure. Well, let's do, I mean that's one of the ironies of, of the place we're at here, right? We are learning that connection is so important. We know it is, but we tend to lump it in together with conferences and with sales calls and seminars, webinars, and we're learning that this kind of connection, these relationships are what we as humans are built on. And also what business is built on businesses, built of relationships. So I work a lot with, uh, companies doing work with their practitioner, communities with advocacy, customer advocacy, partner, advocacy with influencers outside their ecosystem. These kinds of relationship based ways to get attention in ways to fill the, you know, the funnel and um, you know, they've really kind of been both pulled apart and, and, and put center stage on this current with our current pandemic. >>Yeah. It's interesting cause you think about like, you know, what was online before and there and a lot of communities you think about, you know, the forums there, the way you communicate, um, you know, lots of online things. Sure. Meetups are a huge part of what goes on and those big events that you get together. So is there anything you've seen that's drastically changed obviously from an event standpoint, you know, w we'll spend some time talking about virtual events, uh, and the like, but you know, influencer groups, uh, the, you know, kind of V experts and MVPs of the world. Uh, you know, has there been any immediate impact on those groups? >>Well, sure. I mean they're all, a lot of times there are, like you said, there is a component of offline as well as online to these programs. I mean going back to the vendor side, the org charts are, are always confused in the first place. Does this belong in digital? Does this belong somewhere else? But the best programs always have face to face meetings. And of course those are off the table now. So that, that really of levels the playing field in a certain way, you still have people at home, the people who are working are working harder than ever. A lot of layoffs in the industry. So those people are kind of, uh, either, you know, trying to cope. Some of them are, have time for more creative outlets. So we're seeing a resurgence in people making content and discussions in online forums and online discussion. So that's really interesting. A lot of >>John John sourdough bread, you forgot the sourdough bread. >>Bacon, sourdough bread. I made some this morning. It was pretty good. You know, the nice thing is it levels the playing field, right? Whether you're in Croatia or Cleveland or, or you know, the middle of Silicon Valley, you can start to attend these things. I mean, I know some folks who were saying, you know, I was hampered by attending meetups because I, you know, I have a family or a childcare, I job duties and now they're able to attend virtually. So even if they, even if it's in a different city. So in some ways this is a great leveler. This, this allows us everyone to participate to the level of their interest and their energy, you know, but there are downsides. >>Yeah, no, absolutely. One of the questions, they were always the people like, Oh, I'm feeling left out because I'm not at that event. Well, you know, absolutely. You mentioned, you know, the home strains are there, you know, if you had a family situation that might've kept you from traveling, well, chances are you probably have some family things that might not free you up to be able to spend, you know, multiple hours doing things. But it shifts it and it does level the playing field. So, right. You know, whether I'm sitting in Bangalore, India, you know, somewhere in Croatia or you know, in Silicon Valley, uh, they're all sitting at home right now. And you know, all looking through their webcams and talking through the internet. So um, sounds like right, they're there. Um, I'm curious if you think there will be lessons learned and it is early days of course, but one of the questions we say is, you know, what will we have the takeaway from there and what will be permanent? Um, when we talk about say communities and how we engage with them. >>Well the whole kind of community developer relations space is, is always a little bit, uh, it's a little bit aside from revenue producing, right? So it's not quite straight marketing, it's not really revenue producing. So there's always a tension there in the, in the tech community, the folks that are connected to their business, the folks that are, have developed relationships and have that already created asset of these, of these existing relationships are doing well, especially if they're connected back to their business. Cause this is a time to make those connections to retrench. My family is talking a lot more and your ecosystem, your tech families should be talking a lot more of your customers and partners. So those folks are doing well. We've also seen a lot of layoffs because these are seen in some companies as not essential or as non. Yeah, just nonproductive. And if I got cut something, you know, the community team goes, if it's not strategically connected to uh, you know, back to back to the business. So I think one of the lessons is those relationships in a time like this are, are strategically important. And I mean, we can drill down on that, but I think that's going to be one of the takeaways that the companies that have built these networks and built their strong ecosystems are going to come out. The winners here, I >>mean, John, you brought up a big point here as we speak right now. I think the number in the U S is over the last five weeks, it's about 30 million people that are out of a job. Those are staggering numbers. I mean, it had been decades, you know, there was never a million of new unemployed here in 30 million. Just, you know, does boggle the mind. Um, then you have companies like Amazon that if I hired 170,000 people, and it's not just the manufacturing, uh, you know, in the, uh, and the distribution of things. I've seen people get hired by AWS, uh, during these times, but it is, uh, you know, it feels that there's a little bit of thawing on some of the movement of some people that had jobs frozen a month ago now seem that they are now moving through the system again there. But absolutely the financial ripples of what's happening here are something that is going to be with us for many quarters going forward. >>Yeah. Yeah. I think one of the other lessons that we'll learn is the nature of events, right? We have a, we were in event overload. The cube is a witness to that. You're on the road many, many weeks a year. In fact, you have to, you have to clone yourself. You're, you're, there's so many. You have multiple teams out on the road during, during conference season, and a lot of people were saying, there's too much. I can't get this. There's just too many events. I can't go to the mall, I can't even pay attention to them. Well now we're trying to take all those events and school in, squirt them through the tiny pinhole of a digital experience and a Twitter and Facebook and video like this. You had a multichannel, very rich interactive experience. You could get somebody to commit and get away from their, uh, their house for a few days and pay attention. We're beginning, I think to rethink what this, how this marketing playbook works, right? The people event is from is, has many different roles. >>Yeah, no, you're absolutely right. Donna. I had been asking for a few years to dial down some of my travel. I didn't ask for it to go to zero. Um, so be careful what you wish for out there, but you know, good. You know, I'm glad you brought up the, you know, virtual events, digital events, whatever you want to call them. Um, we know as an industry that there is work to be done to make them better. Uh, you were just an interruption or a mouse. Click away from being pulled away, um, from this online environment. And everyone is learning as we go. We've been spending a lot of time working with companies, trying to learn lessons, trying to, you know, ask the questions about what is critically important and you know, engagement. That's tough. You know, we know community John is something that isn't that you just stand it up. It is constant care and feeding and when events going on community's a piece of that thing. Um, and you know, how do we maintain that in a virtual world? So anything you've seen that you like or things that you'd like to see more when it comes to, you know, how do we make things engaging and how do you make people feel welcomed and part of it rather than just I'm watching something on the web and streaming content at me. >>I think there's a few things. One is we're blowing the digital experience apart right there. There are multiple jobs to be done. There are multiple audiences. I went to a big conference today. I'm not a practitioner for this particular tech company. I'm not interested in all the breakouts. I am interested in the keynotes and I would be interested in some networking. So a large part of kind of community development relationship, all these, this relationship building happens during and after their dinners and receptions and things like that. So you can replace that and it doesn't have to be, you know, right after the big keynote. So we're, we're breaking these things apart. I see people, I've talked to different vendors, breaking big events into a series of smaller events, breaking it into audiences and executive series of events or practitioner series of events. And then I think frankly, the produced thing, the produce component of the show, uh, can, can use an upgrade to, I mean, I, I'm looking at the way our TV talk shows have adapted over the last month or two and they all started off with like a crappy web cam or, or an iPhone. >>And now that many of them are, have a very interesting format that have adapted to their hosts and their guests being both at home and separate. So you know that there's a, there's a psychological through comfort level and through line to having an anchor to having a host, things like that that maybe isn't necessary when you're there, your 5,000 people in an auditorium and clapping. It's just a different feeling. >>So John, are we calling to see, you know, which executive has a child that can help with some hand drawn, uh, slides and things that they can put up there? Uh, you never know. That'd be interesting. >>Many people have commented that they like the evening news now when the, when the kids and the wife and the dog and the, and the husband interrupt, right? It's, it's humanizing. And frankly that's my, that's my business. And that's what I help companies do is, is humanize themselves and, and, and the, you know, you can sprinkle a little bit in. I mean, we'll get tired of the kids hand drawn stuff, you know, if we're in, if we're at stay at home for too many more months. >>Yeah. You know, I kind of want our enterprise sales. Is that the message we want going through when we want you to do, you know, a subscription that will be millions of dollars a year, um, that there's a hand drawn thing. So a little bit of a gap between the enterprise, uh, and uh, you know what they might say, but you bring up a really good point, right John, that, that experience, uh, personalizing it absolutely is something that can be done. Uh, you know, one of the things we've been talking to all our of our clients about is you don't just take a physical event and lifted onto some website and think that, you know, you're going to have some success, that you need to think about that audience, focus on what they do. You know, we're always of course focusing on the cube is, you know, we want really good con, uh, content and you know, real conversations with people and, you know, you brought up, right, that that interaction that I get at shows. How much can I make people feel that I've talked to people. Um, you should be able to get more, you know, executive access. Uh, and if you're a customer, you know, I, I've heard some good things. It's like, Hey, you want to break out and talk to an se, you know, live on a chat. The platforms can enable that sort of thing. So you know, you to be able to talk, you want to be able to make it personal down to small groups or even individuals. Um, and there is the opportunity to do that. >>Yeah. A lot of times people talk about the hallway track. Yeah. You gotta realize the hallway track is not the same for everybody. If you have gone to the same conference for 10 years and you know a lot of the people and see familiar faces, the hallway track is great. You run into people, Oh, Hey, Oh, Hey, uh, and that's when the real work gets done. But if you are a newcomer to an ecosystem, if you are a new prospect coming in here, uh, even if I provided you the same virtual hallway track, it's, it's not gonna work for you. So again, we come back to the companies that have established these relationships, who have built these, uh, you know, have these onboarding experiences now are going to be the winners. If you just have a bunch of strangers, I mean, you might as well just do an hour webinar and see who you can spam, you know, get your, get your internal sales team to call everybody the next day. Right. >>Uh, I'm, I'm, I'm listening to you and I'm thinking of, you know, the blogger lounge at VM world where, you know, you and I go and we know lots of people, but we also meet lots of new people because they show up and everybody is like, Hey, you need to meet all of these other people. So you're right. There's ways to be able to take those influencers and those people to help concierge, help make connections, um, and do those things >>well. A real core with tips though, single track things work really well for those scale events because you can just drop in, you know exactly what's live multi-track, very much harder to figure out what's going on live. I know it's live. The other thing I've seen from a lot of, uh, tech community events is an accompanying Slack with prerecorded talks and with the speaker then in different Slack channels, the speakers there, you can chit chat while it's live. So if Slack or any kind of chat, uh, but Slack, you know, if you're already in this community Slack, that works really well. So this kind of dual multichannel live interaction I think can be one of the things that works right away. >>Yeah, absolutely. You know, little little plug that similar to what we'll have for dr Tom. So on the content tracks, uh, you know, most of them I believe will be, you know, recorded ahead of time. So those experts, you'll actually be able to ask questions, there'll be interacting in real time, uh, you know, whether you'd like it threaded or unthreaded. There's, there's options that we're choosing on that kind of stuff. All right. Uh, John, want to give you the final word? Uh, you know, obviously we're, we're kind of in the middle of things here. You know, it feels like we're in the new abnormal if it were, but you know, right here at the end of April, just about into may, some States are opening up. We don't know when we'll be able to go from 10 people to 25 to 50 or more people. So, you know, try trying to understand some of those pieces. What are you looking for going forward? Uh, any last tips you want to give the community? >>Well, I think, I think we're in, I think we're in kind of in here for a long haul. It's at least before we bring 80,000 a hundred thousand people together from all over the world. So you know, the old saw is, you know, the best time to plant a tree was 20 years ago. The best, the second best time is today. You, you, you figure out what your metrics are, they're not going to be the same as the old metrics. You figure out what your, your audiences are looking for, what's in it for them. Do they want training? Do they want networking? And you start to deliver it to them. And you, and you iterate. None of us look community people and, and, and developer relations people aren't experts at digital marketing event. People aren't experts at digital marketing. In fact, they, all, the digital marketing people aren't experts at digital marketing in this context. So we're all learning and, and you know, it's gonna there's going to be a lot of money spent and we'll figure it out eventually. You know, I think over the course of this year, >>yeah, absolutely. It's the learning mindset is what we all need. Uh, the, the things that have, you know, brought my spirits up the most, are the communities engaging, uh, whether it's working on the pandemic or just, you know, sharing what they've seen, what they'd like to do better. Uh, that collaboration has been, uh, something really good to see. Alright, John Troyer great to see you as always, uh, look forward to, uh, talking much more with you in the future. And, uh, thanks again. Thanks for having me. Students stay safe. Alright, I'm Stu Miniman. Thanks as always for joining us and watching the queue.
SUMMARY :
From the cube studios in Palo Alto in Boston, connecting with thought leaders all around the world. I'm coming to you from the cubes East coast Thanks for having me on dialing in here from sunny half moon Bay, All right, well John, you know, first of all it's been good to talk to you a bunch. based ways to get attention in ways to fill the, you know, the funnel and uh, and the like, but you know, influencer groups, uh, the, you know, kind of, uh, either, you know, trying to cope. you know, I have a family or a childcare, I job duties and now they're able to attend virtually. learned and it is early days of course, but one of the questions we say is, you know, what will we have the takeaway from there And if I got cut something, you know, the community team goes, if it's not strategically connected to uh, I mean, it had been decades, you know, there was never a million of new unemployed In fact, you have to, you have to clone yourself. you know, how do we make things engaging and how do you make people feel welcomed and part of it rather than So you can replace that and it doesn't have to be, you know, right after the big keynote. So you know that there's a, there's a psychological through So John, are we calling to see, you know, which executive has a child that can help with some hand drawn, and, and the, you know, you can sprinkle a little bit in. Is that the message we want going through when we want you to you know, have these onboarding experiences now are going to be the winners. you know, you and I go and we know lots of people, but we also meet lots of new people because they show up and everybody but Slack, you know, if you're already in this community Slack, that works really well. uh, you know, most of them I believe will be, you know, recorded ahead of time. So you know, the old saw is, you know, the things that have, you know, brought my spirits up the most, are the communities engaging,
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Tim Carben, Mitchell International | Commvault GO 2019
>> Narrator: Live from Denver, Colorado it's theCUBE. Covering Commvault Go 2019. Brought to you by Commvault. >> Hey, welcome back to theCUBE. Lisa Martin with Stu Miniman, we're wrapping up close-- Wrapping up our coverage of two days at Commvault Go in Colorado and we're excited to welcome a new gust to theCUBE. We have Tim Carben, Principle Systems Engineer for Storage and Data Protection at Mitchell, a Commvault customer. Tim, welcome to the program. >> Thanks for having me. >> Lisa: First question. >> Yes. >> Are you ready for the interview? (Tim shows off his shirt) >> I came ready. >> Lisa: You were born ready! >> Yes. (Lisa laughs) >> So for those of you who weren't here, the get ready, be ready is a big theme of the event. So, Tim, first of all, before we get into what Mitchell is doing with Commvault, tell our audience who Mitchell is, what types of products and services do you deliver? >> Well, Mitchell is a little known name, but we are a technology company that provides smart solutions, or smart insurance solutions. (Tim sighs) I'm sorry, we provide smart technology solutions for insurance companies in the area of property and casualty. >> Okay. That's a big, that's a-- >> That's a mouth full. >> It is a mouth full, but you did really well. So based here in the US? >> Tim: Yes in San Diego. >> Oh, that's right, Sunny San Diego. We were just talking about the scooter problem. How could I forget? So, you came onboard there, you said around five or so years ago? >> Tim: Yes, about five and a half years. >> If I think of like, insurance. (Lisa cringes) The data volume growing, right, must be, you're wincing, exponential. Talk to us about the data strategy and the importance of data to Mitchell and what you're doing with Commvault to protect it, get that visibility and use it to deliver stellar services. >> Well that's exactly it. It's, we see growth and, year over year and making sure that we keep that data protected is the most important thing. We have to be able to provide that back to our customers, in an instant and keep it available. That's number one is keeping everything available. So, of course I'm going to choose Commvault. I always look into everything that's in the market and I talk with everyone. I mean, I've had conversations with everyone from Rupert to Veritas and I agree with Forrester in saying that Commvault's the best product for the data protection. >> Lisa: Why? >> Mainly, because we're seeing them move forward faster than anyone else. They're able to-- Or I'm able to, I guess I should say, utilizing Commvault, microtune my environment to be able to provide the fastest level of backup and recovery. Rather than buying blocks and putting these blocks together. And even when it comes to the hyperscale product, it's a Red Hat server cluster. So it's not a black box you can't see inside of, you understand what's going on underneath it and it is a tried and true methodology for doing what you're trying to do and it's... I guess for lack of better words, just really resilient, I love it. >> Great, so Tim, you said you've looked at a lot of solutions, you've been on Commvault for quite a while. Talk to us a little bit about that usability of the product, you know? Some of the questions we have is, you know how simple it actually is to use, you know how much your team needs to study up and get on it and just, kind of, the cadence of change that you're seeing coming from Commvault. >> Now, my team's really good. You know we've been-- They've been with Commvault since version six they know how to use the Java console. So, it's not so much as, they are learning something new, but what's happening and what I've noticed with Commvault, from within the Java console to the command center, is they're making everything else a lot easier. So, they're not changing the way I'm doing my mature backups of, say Oracle, or, you know file system, things like that, but they are making it a lot easier for me to start and recover and I guess, change configuration of the VMware backups. They're making it easier of me to manage my storage and with the command center or with the web console, I should say, they're making it so much easier to report. Anyone that's utilized the CommNet from back in the day, the old reporting tool, versus the new centralized metrics reporting tool, knows that there's no comparison whatsoever. And I can point all of my CommCells to one reporting system and provide reports that go over everything from storage utilization to, you know, just resource utilization all the way down to chargeback, based upon any given criteria I want. >> You have full visibility? >> Full visibility. >> You mentioned that you've been a Commvault customer for a while, not just at Mitchell, but your previous company, you also said before we started that you've done a lot of speaking on behalf of Commvault, your use case, other challenges that you had, the business outcomes. I would love to get your perspective on being one of those customer champions, what are some of the things that you're hearing from prospective Commvault customers? Are they asking you for your advice, like hey, we had this kind of compelling event, Tim, what would you recommendation be? >> A lot of it is specifics and I think that's, you know, they'll be asking questions based upon who they're talking to and I'm the guy that you talk to when you want to talk the details. So they'll come to me and say hey, what about this hyperscale configuration and I'll say, well rather than go with the larger environment, go with the smaller nodes and spread it wider, that way you can transfer more data in. But... It's a lot of just how is it working for you? And even into the newer environments where we're looking at the, you know, 0365 being backed up by SaaS is, how easy is it to configure? And that is quite possibly the easiest thing to configure that I've ever run across. >> Wow. Ever? >> Ever. Well, like I said, they keep making things better and in the past I've used, you know, Veritas backup Exec, as everyone has back in the day. I mean, we've done data transfer on tapes, I've used TSM for seven years, so everything's going to be easier than that and even a lot of testing of different backup applications and when you look at what we're doing with cloud configuration and Commvault SaaS model, Commvault really takes a lot of the configuration out that you would need to do and they have their own CommCell administrator that takes care of it. I was talking with Justin not too long back, he's here I was so happy to get to meet him and he manages all that for us. We enter in the specifics as far as configuration and it's done. >> So you guys-- Oh, go ahead, Stu. >> So, Tim, you know, what I'm curious about is the feedback loop that you have with Commvault. Obviously you're quite happy with the product, you've seen the maturation over time. Are there things you're asking for, or things that you're seeing on their roadmap or maybe things that were announced this week, that are exciting you or things that you would love to help be doing things even better than what you're doing today? >> I don't know, this may be the thing that the sales people don't like about me. Is I don't hold back when I see something that I want to see different and I've done this with different storage manufacturers that I've worked with, as well as, of course with Commvault and the one things that I always come back to and this is one thing I joked with my previous sales person on is, if you're going to call it Commvault Complete, why doesn't it include orchestrate and activate? You could just call it Commvault and then give us another Commvault Complete that actually contains everything in it, because, I wish I could run the activate in-house. The problem is, is I've priced it out, I've provided that data to my upper management and they just will not buy off on it. >> And what was Commvault's response to that feedback? 'Cause they're very pro-listening to their customers, we've heard that resoundingly. >> They are and there really wasn't anything. They said they're hand things up the channel and what's interesting about it is in talking to the activate people today, or, yes, either way. During the show, I found out that they added another plan that would allow you to buy activate by the terabyte and not by the user. So that may be something that could help drop the price if we isolate specific environments to what we would use the activate for and that would be (Tim nods) workable, I guess I should say. >> So, speaking of activate, data governance, insights, the California Consumer Privacy Act, CCPA is around the corner. >> Yes. >> You're based in San Diego. Where is Mitchell in terms of its readiness for that and how is Commvault, ar they part of that solution to get ready? >> As far as-- I can speak to the data protection side of it, because that's where I'm at. >> Lisa: Yeah. >> And I have everything in place for us to be ready by the time everything comes through. And it is utilizing Commvault. I mean, that's the backbone of being able to keep us protected. At that level and all levels, I should say. >> Tim, as we mentioned before, you've been speaking, you've been quite busy at the show, give us, you know, some of the highlights that you've had and, you know, what brings you to Go and how many of them have you been to? >> Well, I went to the first two Florida and DC. I skipped out on the last one, I wanted to send my coworkers there. So my coworkers that I work with, I made it a point I said I'm staying at the office, I'll take care of everything, go and-- No pun intended. >> Lisa: I was going to say that was good. >> Yes. (Lisa and Tim laughing) And then I came back to this one. The big thing is learning. This is an opportunity for me to talk to industry experts, to talk to customers who have done things that I'm planning on doing in the future, to help out customers who haven't done things that I've already done and let 'em know hey look out for this or look out for that. But, with this one a big part of it is looking at the workflows, looking at the automation. Utilizing or being able to utilize all the other features that I have available to me that I'm not using right now. >> Last question in the last few seconds of the time we have left, lots of announcements from Commvault in the last nine months a lot of change, a lot of leadership change, reps to market change, new ventures. Some of your perspective of what you're seeing with this new Commvault? >> Well, it's exciting when you look at it. At first I wondered about the Hedvig acquisition. I mean, it's a step into the primary storage market and some people say that a lot of the companies that are partners with Commvault could see that as overstepping boundaries, but when I learn what they're doing and what they're planning on doing and utilizing it as more of a data protection multicloud strategy, this really could push them a little bit further along than anyone else than the data protection market is. So, the changes look to be, for lack of better words, really good for the company and in turn really good for us, the consumer. And making sure that we can do everything that we need to do and we're ready to move forward. >> 'Course you are, you have the shirt. >> Tim: That's right, we're ready >> Well Tim, Tim thank you for joining Stu and me on theCUBE this afternoon. Sharing with us what's going on at Mitchell and you perspectives on knowing Commvault as long as you have. We appreciate your time. >> Thank you for having me. >> Our pleasure. For Stu Miniman, I'm Lisa Martin and you're watching theCUBE from Commvault Go '19. (upbeat tune)
SUMMARY :
Brought to you by Commvault. a new gust to theCUBE. Yes. of the event. for insurance companies in the area That's a big, that's a-- So based here in the US? So, you came onboard there, and the importance of data to Mitchell and making sure that we keep that data protected So it's not a black box you can't see inside of, I guess for lack of better words, Some of the questions we have is, you know I guess, change configuration of the VMware backups. Are they asking you for your advice, and I'm the guy that you talk to and in the past I've used, you know, So you guys-- is the feedback loop that you have with Commvault. and the one things that I always come back to And what was Commvault's response to that feedback? and not by the user. CCPA is around the corner. ar they part of that solution to get ready? I can speak to the data protection side of it, I mean, that's the backbone of being able to I skipped out on the last one, all the other features that I have available to me of the time we have left, a lot of the companies that are partners with Commvault and you perspectives on knowing Commvault and you're watching theCUBE from Commvault Go '19.
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Veda Bawo, Raymond James & Althea Davis, ING Bank | MIT CDOIQ 2019
>> From Cambridge Massachusetts, it's the CUBE, covering MIT Chief Data Officer and Information Quality Symposium 2019. Brought to you by silicon angle media. >> Welcome back to Cambridge Massachusetts everybody you're watching the cube. The leader in live tech coverage. The cubes two day coverage of MIT's CDOIQ. The chief data officer information quality event. Thirteenth year we started here in 2013. I'm Dave Vallante with my co-host Paul Gillin. Veda Bawo. Bowo. Bawo. Sorry Veda Bawo is here. Did I get that right? >> That's close enough. >> The director of data governance at Raymond James and Althea Davis the former chief data officer of ING bank challengers and growth markets. Ladies welcome to the cube thanks so much for coming on. >> Thank you. >> Thank you. >> Hi Vita, talk about your role at Raymond James. Relatively new role for you? >> It is a relatively new role. So I recently left fifth third bank as their managing director of data governance and I've moved on to Raymond James in sunny Florida. And I am now the director of data governance for Raymond James. So it's a global financial services company they do asset wealth management, investment banking, retail banking. So I'm excited, I'm very excited about it. >> So we've been talking all day and actually several years about how the chief data officer role kind of emerged from the back office of the data governance. >> Mmm >> And the information quality and now its come you know front and center. And actually we've seen a full circle because now it's all about data quality again. So Althea as the former CDO right is that a fair assessment that it sort of came out of the ashes of the back room. >> Yeah, I mean its definitely a fair assessment. That's where we got started. That's how we got our budgets that's how we got our teams. However, now we have to serve many masters. We have to deal with all of the privacy, we have to deal with the multiple compliancies. We have to deal with the data operations and we have to deal with all of the new, sexy emerging technologies. So to do AI and data science you need a lot of data. You need data rich. You need it to be knowledge management, you need it to be information management. And it needs to be intelligent. So we need to actually raise the bar on what we do and at the same time get the credibility from our sea sweet peers. >> Well I think we no longer have the. We don't have the luxury of being just a cost center anymore . >> No. >> Right, we have to generate revenue. So it's about data monetization. It's about partnering with our businesses to make sure that we're helping to drive strategy and deliver results for the broader organization. >> So you got to hit the bottom line. >> Yeah. >> Either raise revenue or cut costs >> Yeah absolutely >> You know directly that can be tangibly monetized. >> Exactly keep them out of jail. Right. Save money >> That too. >> Save money, make money. (inaudible laughter) keep them out of jail. >> Like both CDO's you do not study for this career path because it didn't exist a few years ago. So talk about your backgrounds and how you came to come into this role Veda. >> Yeah absolutely so you know you talked about you know data kind of starting in the bowels of the back office. So I am that person right. So I am an accountant by training. So I am the person who is non legally entity controllership by book journal entries I've closed the books. I've done regulatory reporting so I know what it feels like to have to deal with dirty data every single month end, every single quarter end right. And I know the pain of having to cleanse it and having to deal with our business partners and having experienced that gave me the passion to want to do better. Right so I want to influence my partners upstream to do better as well as to take away some of the pain points that my teams experiencing over and over again it really was groundhog day. So that really made me feel passionate about going into the data discipline. Right and so you know the benefit is great it's not an easy journey but yeah out of accounting finance and that kind of back office operational support was boring right. A data evangelist and some passionate were about it. >> Which made sense because you have to have quality. >> Absolutely. >> Consistency. You have to have so called single version of the truth. >> Absolutely because you look regularly there's light for the financial reports to be accurate. All the time. (laughter) >> Exactly >> How about you? >> I came at it from a totally different angle. I was a marketeer so I was a business manager, a marketeer I was working with the big retail brands you know the Nikes and the Levi's strauss's of the world. So I came to it from a value chain perspective from marketing you know from rolling out retail chains across Europe. And I went from there as a line management position and all the pains of the different types of data we needed and then did quite a bit of consulting with some of the big consultancies accenture. And then rolled more into the data migration so dealing with those huge change projects and having teams from all of the world. And knowing the pains what all of the guys didn't want to work on. I got it all on my plate. But it put me in position to be a really solid chief data officer. >> Somebody it was called like data chicks or something like that (laughter) and I snuck in I was like the lone >> Data chicks >> I was like the lone data dude >> You can be a data chick. It's okay no judgement here. >> And so one of the things that one of the CDO's said there. She was a woman obviously. And she said you know I think that and the stat was there was a higher proportion of women as CDO's than there were across tech which is like I don't know fifty seventeen percent. And she's positive that the reason was because it's like a thankless job that nobody wants and so I just wonder as woman CDO your thoughts on that is that true. >> Well first of all we're the newest to the table right so you're the new kid on the block it doesn't matter if you're man or woman you're the new kid on the block so you know the CFO's got the four thousand year history behind him or her. The CIO or CTO they've got the fifty, sixty year up on us. So we're new. So you have to calve out your space and I do think that a lot of women by nature like to take on things big. To do things that other people don't want to do. So I can see how women kind of fell into that. But, at the same time you know data it's an asset and it is the newest asset. And it's definitely misunderstood. So I do think that you know women you know we kind of fell into it but it was actually something that happened good for women because there's a big future in data. >> Well let's just be realistic right. Woman have unique skillset. I may be a little bias but we have a unique skillset. We're able to solve problems creatively. Right there's no one size fits all solution for data. There's no accounting pronouncement that tells me how to handle and manage my data. Right I have to kind of figure it out as I go along and pivot when something doesn't work. I think that's something that is very natural to women. >> Yeah. >> I think that contributes to us kind of taking on these roles. >> Can I just do a little survey here (laughter) We hear that the chief data officer of function is defined differently at different organizations. Now you both are in financial services. You both have a chief data function. Are you doing the same thing? (laughter) >> Absolutely not! (laughter) >> You know this is data by design. I mean I'm getting lucky I've had teams that go the whole gammon right so. From the compliancy side through to the data operations through to all of the like I said the exotics, sexy you know emerging technologies stuff with the data scientists. So I've had the whole thing. I've also had my last position at ING bank I had to you know lead a team of chief data officers across three different continents Australia, Asia and also Eastern and Western Europe. So it's totally different than you know maybe another company that they've only got to chief data officer working on data quality and data governance. >> So again another challenge of being the new kid on the block right. Defining roles and responsibilities. There's no one globally, universally accepted definition of what a chief data officer should do. >> Right >> Right is data science in or out are analytics in or out. Right. >> Security sometimes. >> Security right sometimes privacy is it or out. Do you have operational responsibilities or are you truly just a second line governance function right? There's a mixed bag out there in the industry. I don't know that we have one answer that we know for sure is true. But I do know for sure is that data is not an IT function. >> Well okay. That's really important. >> It's not an IT asset. >> Yeah. >> I want to say that it's not an IT asset. It is an information asset or a data asset which is a different asset than an IT asset or a financial asset or a human asset. >> But and that's the other big change is that fifteen. Ten to fifteen years ago data was assumed to be a liability right. >> Mmm. >> Federal rules set up a civil procedure we got to get rid of the data or you know we're going to get sued. Number one and number two is that data because it's digital you know people say data is the new oil. I always say it's not. It's more important than oil. >> It's like blood. >> Oil you can only use in one use case. Data you can reuse over and over again. >> Reuse, reuse perpetual. It goes on and on and on. And every time you reuse it the value increases. So I would agree with you it is not the new oil. It is much bigger than that and it needs to I mean I know from some of my colleagues in the profession. We talk about borrowing from other more mature disciplines to make data management, information management and knowledge management much more robust and be much more professional. We also need to be more professional about it as the data leaders. >> So when you're a little panel today. One of the things that you guys addressed is what keeps the CDO up at night. >> Yes >> I presume it's data. (laughter) >> No, no, no. >> It's our payers that don't get it. (laughter) >> That's what keeps us up at night. >> Its the sponsors that keep us up at night. (laughter) So what was that discussion like? >> So yeah I mean it was a lively discussion. Um, great attendance at the panel so we appreciate everyone who came out and supported. >> Full house. >> Definitely a full house. Great reviews so far. >> Yep. >> Okay, so the thing that definitely keeps folks up at night and I'm going to start with my standard one which is quality. Right you can have all of the fancy tools, right you can have a million data scientists but if the quality is not good or sufficient. Then you're no where. So quality is fundamentally the thing that the CDO has to always pay attention to. And there's no magic you know pill or magic right potion that's going to make the quality right. It's something that the entire organization has a rally around. And it's not a one thing done right it has to be a sustainable approach to making sure the quality is good enough so that you can actually reap the benefits or derive the value right from your data. >> Absolutely and I would say you know following on from the quality and I consider that trustworthiness of the data. I would say as a chief data officer you're coming to the table. You're coming to the executive table you need to bring it all so you need to be impactful. You need to be absolutely relevant to your peers. You also need to be able to make their teams in a position to act. So it needs to be actionable. And if you don't have all of that combination with the trustworthiness you're dead in the water. So it is a hard act and that's why there is a high attrition for chief data officers. You know it's a hard job. But I think it's very much worthwhile because this particular asset this new asset we haven't been able to even scratch the surface of what it could mean for us a society and for commercial organizations or government organizations. >> To your point it's not a technology problem when Mark Ramsay who was surveying the audience this morning. He said you know why have we had so many failures and the first hand that went up said. It's because of relations with the database. >> And I wanted to say it's not a technology problem. >> It's a hearts, minds and haves >> Absolutely. Absolutely. You couldn't make an impact to your data landscape without changing your technology. >> You said at the outset how important it is for you to show a bottom line impact. >> Right >> What's one project you've worked on or that you've led in your tenure that did that. >> If we're talking about for example I can't say specifics but if we're looking at one of institutions I worked at in an insurance firm and we looked at the customer journey. So we worked with some of the different departments that traditionally did not get access to data for them to be able to be effective at their jobs. But they wanted to do in marketing was create actually new products to make you know increase the wallet from the existing customers other things they wanted to do was for example, when there were problems with the customers instead of customer you know leaving you know the journey they were able to bring them back in by getting access to the data. So we either gave them insight like you know looking back to make sure that things didn't happen wrong the next time or we helped them giving them information so they could develop new products so this is all about going to market. So that's absolutely bottom line. It's not just all cost efficiency and products to begin . >> Yeah pipeline. (laughter) >> And that's really valid but you know. >> Absolutely so I'll give you one example where the data organization partnered with our data scientists. To try to figure out the best location for various branches. For that particular institution. And it was taking right trillions of data points right about current footprint as well as other information about geographic information that was out there publicly available. Taking that and using the analytics to figure out okay where should we have our branches, our ATM's etc... and then conslidating the footprint or expanding where appropriate. So that is bottom line impact for sure. >> I remember in the early part of the two thousands I remember reading a Harvard business review article about gut feel trumps data every time. But that's an example where no way. >> Nope. >> You could never do better with the gut than that example that you just gave. >> Absolutely. >> Veda. I want to ask you a question. I don't know if you've heard Mark Ramsays talk this morning but he sort of. He sort of declared that data governance was over. >> Mmm. >> And as the director of data governance >> Never! >> I wondered if you would disagree with that. >> Never! >> Look. >> Were you surprised? >> It's just like saying that I should stop brushing my teeth. Right I always will have to maintain a certain level of data hygiene. And I don't think that employees and executives and organizations have reached a level of maturity where I can trust them to maintain that level of hygiene independently. And therefore I need a governance function. I need to check to make sure you brush your teeth in the morning and in the evening. Right and I need you to go for your annual exam to make sure you don't have any cavities that weren't detected. Right so I think that there's still a role for governance to play. It will evolve over time for sure. Right as you know the landscape changes but I think there's still a role right for like governance. >> And that wasn't my takeaway part. I think he said that basically enterprise data warehouse fail massive data management fail. The single data model failed so we punted to governance and that's not going to solve the enterprise data problem. >> I think it's a one leg in the stool. It's one leg in the stool. ` >> Yeah I think I would really sum it up as a monolithic data storage approach failed. Like that. And then our attention went to data governance but that's not going to solve it either. Look, data management is about twelve different data capabilties it's a discipline so we give the title data governance but it means multiple things. And I think that if we're more educated and we have more confidence on what we're doing on those different areas. Plus information and knowledge management then we're way ahead of the game. I mean knowledge graphs and semantics. That puts companies you know at the top of that you know corporate inequality gap that we're looking at right now. Where you know companies are you know five and thousand times more valuable then their competition and the gap is just going to get bigger considering if some of those companies at the bottom of the gap are you know just keep on doing the same thing. >> I agree I was just trying to get you worked up. (laughter) >> Well you did. >> It's going to be a different kind of show. >> But that point you're making. Microsoft, Apple, Amazon and Google, Facebook. Top five companies in terms of market cap. And they're all data companies. They surpass all the financial services, all the energy companies, all the manufacturers. >> And Alibaba same thing. >> Oh yeah. >> They're doing the same thing. >> They're coming right up there. With four or five hundred billion. >> They're all doing the knowledge approach. They're doing all of this stuff and that's a much more comprehensive approach to looking at it as a full spectrum and if we keep on in the financial industry or any industry keep on just kind of looking at little bits and pieces. It's not going to work. It's a lot of talk but there's no action. >> We are losing right. I know that Fintechs are right fringing upon are territory. Right if Amazon can provide a credit card or lend you money or extend you credit. They're now functioning as a traditional bank would. If we're not paying attention to them as real competitors. We've lost the battle. >> That's a really important point you're making because it's all digital now. >> Absolutely. >> You used to be you'd never see companies traverse industries and now you see it Apple pay and Amazon and healthcare. >> Yeah. >> And government organizations teaming up with corporations and individuals. Everything is free flowing so that means the knowledge and the data and the information also needs to flow freely but it needs to be managed. >> Now you're into a whole realm of privacy and security. >> And regulations right. Regulations for the non right traditional banks. So we're doing banking transactions. >> Do you think traditional banks will lose control over the payment systems? >> If they don't move with the time they will. If they don't. I mean it's not something that's going to happen tomorrow but you know there is a category of bank called Challenger banks so there's a reason. You know even within their own niche there's a group of banks. >> I mean not even just payments right. Think about cash transactions like if I do money transfer am I going to my traditional bank to do it or am I going to cashapp. >> I think it's interesting particularly in the retail banking business where you know one banking app looks pretty much like other and people don't go to branches anymore and so that brand affinity that used to exist is harder and harder to maintain and I wonder what role does data play in reestablishing that connection. >> Well for me right I get really excited and sometimes annoyed when I can open up my app for my bank and I can see the pie chart of my spending. They're using my data to inform me about my behaviors sometimes a good story, sometimes a bad story. But they're using it to inform me. That's making me more loyal to that particular institution right so I can also link all of my financial accounts in that one institutions app and I can see a full list of all of my credit cards, all of my loans, all of my investments in one stop shopping. That's making me go to their app more often versus the other options that are out there. So I think we can use the data in order to endear the customer source but we have to be smart about it. >> That's the accountant in you. I just refuse to not look. (laughter) >> You can afford to not look. I can't. >> Thank you. >> Thanks for riling us up. >> Alright thank you for watching everybody we'll be right back with our next guest right after this short break. You're watching the cube from MIT in Boston, Cambridge. Right back. (atmospheric music)
SUMMARY :
Brought to you by silicon angle media. Did I get that right? and Althea Davis the former chief data officer Hi Vita, talk about your role at Raymond James. And I am now the director of data of the data governance. So Althea as the former CDO right is that So to do AI and data science you need a lot of data. We don't have the luxury of being and deliver results for the broader organization. Right. keep them out of jail. you came to come into this role Veda. And I know the pain of having to cleanse it You have to have so called single version of the truth. light for the financial reports to be accurate. So I came to it from a value chain perspective You can be a data chick. And she's positive that the reason was because But, at the same time you know data it's an asset Right I have to kind of figure it out as I go along I think that contributes to us kind of We hear that the chief data officer of function I had to you know lead a team of chief data officers the new kid on the block right. Right is data science in or out are I don't know that we have one answer that we know That's really important. I want to say that it's not an IT asset. But and that's the other big change is that fifteen. we got to get rid of the data or you know Data you can reuse over and over again. So I would agree with you it is not the new oil. One of the things that you guys addressed I presume it's data. It's our payers that don't get it. Its the sponsors that keep us up at night. Um, great attendance at the panel so we appreciate Great reviews so far. the thing that the CDO has to always pay attention to. So it needs to be actionable. and the first hand that went up said. You couldn't make an impact to your data it is for you to show a bottom line impact. or that you've led in your tenure that did that. actually new products to make you know increase (laughter) Absolutely so I'll give you one example I remember in the early part of the two thousands than that example that you just gave. He sort of declared that data governance was over. I need to check to make sure you brush your and that's not going to solve the enterprise data problem. It's one leg in the stool. and the gap is just going to get bigger considering I agree I was just trying to get you worked up. all the energy companies, all the manufacturers. They're coming right up there. It's not going to work. I know that Fintechs are right fringing upon are territory. That's a really important point you're industries and now you see it and the data and the information also needs to Regulations for the non right traditional banks. I mean it's not something that's going to happen tomorrow am I going to my traditional bank to do it banking business where you know one banking app looks and I can see the pie chart of my spending. I just refuse to not look. You can afford to not look. Alright thank you for watching everybody we'll
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Matt Ferguson & Barbara Hoefle, Cisco | Cisco Live US 2019
>> Live from San Diego, California It's the queue covering Sisqo live US 2019 Tio by Cisco and its ecosystem barters >> Welcome back to the cubes coverage of Day one of Sisqo Live from Sunny San Diego on Lisa Martin, my co hostess student. A man and Stuart are pleased to welcome a couple of guests from this Cisco platform and Solutions Group. We've got Barbara Half Li, senior director of Business development Barbeque. Great to have you nice to be here. And Matt Ferguson, director of product development. Matt, Welcome. >> Thank you. Nice to be here. >> So we appreciate you guys being here right at the start of happy hour here in San Diego. Thank you. Some our drinking water. Right wing quick. Just getting so, Barbara. So here we are at this's the 30th year Cisco's partner and customer, then a lot. A lot happens in 30 years. A lot of change here we are customers in every industry, living in this multi cloud hybrid world for many reasons. >> What are some >> of the things from the business perspective that you're hearing from customers? What are they looking to Sisko to do to help them traverse this new multi cloud world successfully. >> Yeah, well, one of the things that we hear customers tell us often is how doe I manage this landscape. Many people think of the cloud is just Oh, I've got a public cloud or oh, I'm gonna have my cloud on primp. But really, with the explosion of devices and I ot right, people want to know. How do we take that data from the edge from the edge? What do I do with that data? Do I put it up in a public cloud immediately? Do I bring it back to do some kind of analysis on that data? Is it goto a polo? Does it come to the branch doesn't go to the headquarters and that landscapes Very complex. So you look across that landscape and as customers of either proactively adopted the public cloud or had to adopt multiple clouds because of acquisitions they've made, this landscape just gets incredibly complex very, very quickly. So when people come to Cisco, they basically looking for a couple of things. Number one security. Because putting the security wrapper around all of that right, it becomes paramount. People lose their jobs if they're data isn't protected, so they want help with their security. They also want to know what's the best cost mix, right? How do I have the right options available to me? But the other thing they really want is speed of innovation. I mean, we hear this over and over and over. Uh, I talked to a bank the other day. 100 year old bank, right? You think 100 year old bank, um, speed of innovation may not be top of their priority, but absolutely. I walked in and they held up the phone and they said, Our competitors Aire delivering capabilities faster for the mobile user. And every time our competitors releases a new application or a new feature, I lose market share. So it isn't about cost savings anymore. It's about speed of innovation, even for 100 year old bank. When they come to Cisco, they want to know. Can you help secure this landscape? Can you give me speed of innovation? And then, of course, every cloud started the networking layer as well, Right? So what innovations is Cisco doing on the networking side? So these are some of the things that's customers come to Cisco and they ask us, what can you do for us and the help that they want? It comes back to innovation every time. >> Barbara. Actually, I've talked to some of those 100 year old Cos they need it more than ever, because that five year old bank doesn't have all the legacy and they're already moving is fast. But it's an interesting point. Matt. You know, we've been tracking community since the early days. This year, it finally feels like it's gotten to a certain maturity level, such that I've talked to a number of customers talking about how that is a lever for their digital transformation, how they're modernizing their application, pork portfolio and not just, you know, the, you know, making of the sausage of how this, you know, container orchestration, layers going toe, you know, do something that most people won't understand. It's that connection with the business kind of building up. What what robber says They're bring us inside a little bit more. You know the community's piece of that, >> Yeah, it's absolutely been tremendous to see the CNC F and Kume con absolutely just take off on the number of people that are attending. I think you been at ease as as a technology is really starting to hit its stride in the mainstream. It's a combination. I think of a number of factors. You have the developer community that's starting to really sort of embrace containers as they sort of re fact to their applications. So you have that going on, and then you have the ops persona or the people that actually have to manage and deploy the Cuban in these clusters that are starting to dive in and go waken. Take this on. We know what it means to actually manage a Cuban aunties cluster. The thing that what we're bringing, I think at Cisco is, ah, a curated staff. The opinionated stack, the ability to manage those clusters ability to actually deploy those clusters, whether it's on prime in the private in the private cloud, or leveraging the AP eyes that eight of us or Google or sure would publicly provide so that you can manage those clusters in the in the actual public's places. Well, so you have a combination of factors that are starting to come together. They're really sort of said, This is the opportunity that we're starting to see it happen right now. >> How would container ization looking at that example that Barber gave of the 100 year old bank needing to transform quickly? Otherwise, there there's so much competition, but not from your perspective. How what are some of the biggest advantage is that a legacy organization like 100 year old make is going to get by adopting containers. >> Yeah, so containers is one thing. So speed of innovation where they actually have to take their application. Asians, let's, for example, as a developer, you're have taken your monolithic applications re factor than into micro services. Now you have one piece of code turning into multiple different pieces of code in containers. Now what you have to do is you have to manage those containers, and that's where Cuban aunties comes in to be ableto orchestrate. Those containers in Google has really sort of offered this technology to the community, and that's where I think you know. You have the history of Google's, you know, operational sort of expertise, the open source ability to take uber Netease and then Sisko to sort of wrap around the lifecycle management of those containers so that you can not think about how, like the note operating system, the doctor run time, all the pieces that make up that stack and let the developers just focus on their code. And that's really what we're trying to do is enable the developers to focus on their code and not have, you know, on entire team of folks managing the cluster itself. >> So, Barbara, it's an open source community. There's a lot of partners involved. So what leads customers? Teo, turn to Sisko for these type of solutions. What differentiates them >> when you when you look at a company trying to do it on their own, I'm going to go do it is a service I'm gonna offer. Containers is a service right to do it on their own. Could take a year or more. I talked to a entertainment company the other day, and they had been working on trying to just define the requirements to do a container platform for a year. So if they could come to a company like Cisco and they can buy the container platform, we have as a sass offering, have it up and running in a matter of hours, which we have presidents of it running up in a couple of couple of hours and then delivering containers is a service to their constituents. It makes the team you're oh, right when you also look at how much it takes to curate that and then maintain it over time, the ability for us to actually consume the changes from the open source community curate that and release it is very fast. So from a nightie perspective, a nightie administrators perspective, you're able to take that offer it to the community, allow them to do development wherever they want to develop, whether it's in the public cloud, whether it's on from but maintain that, control it within the community, then you've got something right, and I mean, Matt could talk about that, too. But But then he'll agree. When we go to all the customers what our container pop firm does, how it leverages Coover Netease. How fast we give the updates out to our customers, and at the price point they are why we're talking about a month, two months. It is a pretty phenomenal opportunity for administrators to get something up and running an offering to their community very, very quickly. >> Yeah, No, you bring up some great points. They remember a couple of years ago when I talk to most customers, it's like, Well, what's your stack? Well, I pull these 35 different tools and I build all this stuff and I'm like, and I'm sorry, Don't you remember when we went to Cloud? It's about getting rid of that undifferentiated heavy lifting. Exactly why is this mission critical for your business to build and maintain this stack? And of course, the interest is for most customers out there. I want to consume it in platforms and from vendors that I trust so that I can focus on what's important in my business and drive the those business drivers. So it was a maturity thing for some of those early customers. So that Ari there, I mean, because Sisko, you've got your Cisco Container platform. You partner with the aid of Lewis's Googles. The world. Yeah, you know, Are we getting that point where customers shouldn't need to even think about that? That there's that communities and service measures and all that stuff in the >> middle of the number one goal is simplicity. And and what I would say with the container platform is that we are leveraging the speed of innovation that's occurring at the public cloud. So we're not taking a a curated stack from Cisco and putting it on the public cloud. We're leveraging the speed of innovation that that the public cloud provides. But at the same time, we're also taking that that cluster and we're putting it on crime into a private cloud. And I say Right now you're the point you're making is spot on, You know you don't necessarily in an ice tea shop with developers managing that entire stack from top to bottom. You know, why would you want to do that? And a recent quote that I heard recently was you either purchase or buy the product or you are the product, and I think that's a fascinating way to look at it because, you know, you could do that, you could curate it. You could absolutely, from top to bond curate the entire stock. But what typically happens that we're seeing from customers is well, um, organizations move on. They might not necessarily know what was built. They might be code that goes, gets older and expires, or you know gets out of dates. And so now you get stuck in an environment where your not terrified. But there's a nervousness, trepidation of going. I don't know, Let's not break it. If it ain't broke, don't fix it. And that's a lot of times what happens in these stacks. So I think we're absolutely with the CCP and the public how we're starting to actually get to that. >> So, Barbara, last question for you talking about the speed of innovation and when you were describing the massive fast R A Y customers can get by working with you guys from a container solution perspective, it's It's a no brainer as we look at some of the things that we know were coming. The wave of connectivity changes. Five. G WiFi sex. What excites you about how Cisco's story from a container platform perspective is going to change? Change as you start building and crisis that continued building technologies for these networks that are primarily wireless and incredibly fast. >> I think that's exciting for me is the way we approach the architecture, er way we're looking at certainly being more open, everything we do, building it with open AP eyes uh, and and looking across that Cisco stack knowing that at this moment in time, if you would've asked us five years ago Where are you? In cloud, Right? If you would've asked us 10 years ago, what are you going to do in Cloud? But at this moment in time to look at how we differentiate ourselves like I mentioned, every cloud started to the network. You've got to secure the entire infrastructure. You've gotta have connectivity between the clouds. Hence the CCP, the container platform, right. You have to have cloud management. You have to have cloud analytics way. Bring all of that together. So if a company has made investments and Cisco in the past, those those investments are going to come forward in this new multi cloud, multi tool man's domain landscape. And they can leverage those investments while they continue to invest with Cisco in innovations. And and that's what that's what really excites me. I think also just the world of a I and ML and big data And how when excites me is that developers Khun develop anywhere they can use all the great tools that are available. And I love the idea that the control is back in the hands of the I t administrator. From a compliance standpoint from a governance stand like we're bringing that control back into developers hands while giving the speed of innovation and the ability to develop anywhere back to the line of business in the developers. That combination is just really exciting at this moment in time. >> Awesome. And here we are in the definite zone. This is a massive community of over nearly 600,000. Strong, definite. So can you imagine all the innovation going on in this room behind us on day one? We'll we thank you both so much, Barbara, and not for joining stew and me on the A kid this afternoon. Lots of exciting things to come. Francisco or just the as I think, Chuck said this morning, were just getting started. >> We are just getting started. >> Absolutely. >> Guys are pleasure. Forced to mint a man, I'm Lisa Martin and you're watching The Cube from Cisco Live 2019
SUMMARY :
Great to have you nice to be here. Nice to be here. So we appreciate you guys being here right at the start of happy hour here in San Diego. What are they looking to Sisko come to Cisco and they ask us, what can you do for us and the help that they want? such that I've talked to a number of customers talking about how that is a lever for their digital You have the developer community that's starting to really sort of embrace bank needing to transform quickly? the developers to focus on their code and not have, you know, on entire team So what leads customers? I talked to a entertainment company the And of course, the interest is for most at it because, you know, you could do that, you could curate it. So, Barbara, last question for you talking about the speed of innovation and when you were describing the massive fast So if a company has made investments and Cisco in the past, those those investments are going to come So can you imagine all the innovation going on in this room behind us on day one? Forced to mint a man, I'm Lisa Martin and you're watching The Cube
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Matt Ferguson & Barbara Hoefle, Cisco | Cisco Live US 2019
>> Live from San Diego, California It's the queue covering Sisqo Live US 2019 Tio by Cisco and its ecosystem barkers. >> Welcome back to the cubes Coverage of Day One of Sisqo Live from Sunny San Diego on Lisa Martin, my co hostess, student, a Man and Stewart Air. Pleased to welcome a couple of guests from this Cisco platform in Solutions Group, We've got Barbara Half Li, senior director of Business development Barbeque. Great to Have You Iced Beer and Matt Ferguson, director of product development. Matt, Welcome. >> Thank you. Nice to be here. >> So we appreciate you guys being here right at the start of happy hour here in San Diego. Thank you. Some our drinking water. Right wing quick. Just getting so, Barbara. So here we are at this's the 30th year Cisco's partner and customer, then a lot. A lot happens in 30 years. A lot of change here we are customers in every industry, living in this multi cloud hybrid world for many reasons. >> What are some >> of the things from the business perspective that you're hearing from customers? What are they looking to Sisko to do to help them traverse this new multi cloud world successfully. >> Yeah, well, one of the things that we hear customers tell us often is how doe I manage this landscape. Many people think of the cloud is just Oh, I've got a public cloud or oh, I'm gonna have my cloud on primp. But really, with the explosion of devices and I ot right, people want to know. How do we take that data from the edge from the edge? What do I do with that data? Do I put it up in a public cloud immediately? Do I bring it back to do some kind of analysis on that data? Is it goto a polo? Does it come to the branch doesn't go to the headquarters and that lance games very complex. So you look across that landscape and as customers of either proactively adopted the public cloud or had to adopt multiple clouds because of acquisitions, they've made this lands. Skip just gets incredibly complex very, very quickly. So when people come to Cisco, they basically looking for a couple of things. Number one security. Because putting the security wrapper around all of that right, it becomes paramount. People lose their jobs if they're data isn't protected, so they want help with their security. They also want to know what's the best cost mix, right? How do I have the right options available to me? But the other thing they really want is speed of innovation. I mean, we hear this over and over and over. I talked to a bank the other day. 100 year old bank, right? You think 100 year old bank, um, speed of innovation may not be top of their priority, but absolutely. I walked in and they held up the phone and they said, Our competitors Aire delivering capabilities faster for the mobile user. And every time our competitors releases a new application or a new feature, I lose market share. So it isn't about cost savings anymore. It's about speed of innovation, even for 100 year old bank. When they come to Cisco, they want to know, Can you help secure this landscape? Can you give me speed of innovation? And then, of course, every cloud started the networking layer as well, right? So what innovation Cisco doing on the networking site? So these are some of the things that's customers come to Cisco and they ask us, what can you do for us and the help that they want? It comes back to innovation every time. >> Barbara. Actually, I've talked to some of those homes year old cos they need it more than ever, because that five year old bank doesn't have all the legacy and they're already moving is fast. But it's an interesting point. Matt. You know, we've been tracking community since the early days. This year, it finally feels like it's gotten to a certain maturity level, such that I've talked to a number of customers talking about how that is a lever for their digital transformation, how they're modernizing their application for portfolio and not just, you know, the, you know, making of the sausage of how this, you know, container orchestration, layers going toe, you know, do something that most people won't understand. It's that connection with the business kind of building up. What what? Barber says. They're bring us inside a little bit more. You know the community's piece of that, >> Yeah, it's absolutely been tremendous to see the CNC F and Kume con absolutely just take off on the number of people that are attending. I think humanity's as as a technology is really starting to hit its stride in the mainstream. It's a combination. I think of a number of factors. You have the developer community that's starting to really sort of embrace containers as they sort of re fact to their applications. So you have that going on, and then you have the ops persona or the people that actually have to manage and deploy the Cuban in these clusters that are starting to dive in and go waken. Take this on. We know what it means to actually manage a Cuban aunties cluster. The thing that what we're bringing, I think at Cisco is, ah, a curated staff. The opinionated stack, the ability to manage those clusters ability to actually deploy those clusters, whether it's on prime in the private in the private cloud, or leveraging the AP eyes that eight of us or Google or azure would publicly provide so that you can manage those clusters in the in the actual public's places. Well, so you have a combination of factors that are starting to come together. They're really sort of said, This is the opportunity, and we're starting to see it happen right now, >> how would container ization looking at that example, that Barber gave up 100 year old bank needing to transform quickly. Otherwise, there there's so much competition, but not from your perspective. How what are some of the biggest advantage is that a legacy organization like 100 year old make is going to get by adopting containers. >> Yeah, so containers is one thing. So speed of innovation where they actually have to take their application. Shins. Let's, for example, as a developer, you're have taken your monolithic applications re factor than into micro services. Now you have one piece of code turning into multiple different pieces of code in containers. Now what you have to do is you have to manage those containers, and that's where Cuban aunties comes in to be ableto orchestrate. Those containers in Google has really sort of offered this technology to the community, and that's where I think you know. You have the history of Google's, you know, operational sort of expertise, the open source ability to take uber Netease and then Sisko to sort of wrap around the lifecycle management of those containers so that you can not think about how, like note operating system, the doctor run time, all the pieces that make up that stack and let the developers just focus on their code. And that's really what we're trying to do is enable the developers to focus on their code and not have, you know, on entire team of folks managing the cluster itself. >> So, Barbara, it's an open source community. There's a lot of partners involved. So what leads customers? Teo, turn to Sisko for these type of solutions. What differentiates them >> when you when you look at a company trying to do it on their own, I'm going to go do it is a service I'm gonna offer. Containers is a service right to do it on their own. Could take a year or more. I talked to a entertainment company the other day, and they had been working on trying to just define the requirements to do a container platform for a year. So if they could come to a company like Cisco and they can buy the container platform, we have as a sass offering, have it up and running in a matter of hours, which we have presidents of it running up in a couple of couple of dollars and then delivering containers is a service to their constituents. It makes the team a hero, right when you also look at how much it takes to curate that and then maintain it over time, the ability for us to actually consume the changes from the open source community curate that and release it is very fast. So from a nightie perspective, a nightie administrators perspective, you're able to take that offer it to the community, allow them to do development wherever they want to develop, whether it's in the public cloud, whether it's on from but maintain that, control it within the community, then you've got something right, and I mean, that could talk about that, too. But but then he'll agree. When we go to all the customers what our container pop firm does, how it leverages Cooper Netease. How fast we give the updates out to our customers and at the price point, the r o. Why we're talking about a month, two months. It is a pretty phenomenal opportunity for administrators to get something up and running an offering to their community very, very quickly. >> Yeah, no, you bring up some great points. They remember a couple of years ago. When I talk to most customers, it's like, Well, what's your stack? Well, I pull these 35 different tools and I build all this stuff down like and I'm sorry, Don't you remember when we went to Cloud? It's about getting rid of that undifferentiated heavy lifting. Exactly why is this mission critical for your business to build and maintain this stack? And of course, the interest is for most customers out there. I want to consume it in platforms and from vendors that I trust so that I can focus on what's important in my business and drive the those business drivers. So it was a maturity thing for some of those early customers. So that Ari there, I mean, because Sisko, you've got your Cisco Container platform. You partner with the aid of Lewis's Googles. The world. Yeah, you know, Are we getting that point where customers shouldn't need to even think about that? That there's that communities and service measures and all that stuff in the >> middle of the number one goal is simplicity. And and what I would say with the container platform is that we are leveraging the speed of innovation that's occurring at the public cloud. So we're not taking a a curated stack from Cisco and putting it on the public cloud. We're leveraging the speed of innovation that that the public cloud provides. But at the same time, we're also taking that that cluster and we're putting it on prime into a private cloud. And I say Right now you're the point you're making is spot on, You know you don't necessarily in an ice tea shop with developers managing that entire stack from top to bottom, you know, why would you want to do that? And a recent quote that I heard recently was your either purchase or buy the product or you are the product, and I think that's a fascinating way to look at it because, you know, you could do that, you could curate it. You could absolutely, from top to bond curate the entire stock. But what typically happens that we're seeing from customers is well, organisations move on. They might not necessarily know what was built. They might be code that goes, gets older and expires or, you know, gets out of dates. And so now you get stuck in an environment where your not terrified. But there's a nervousness, trepidation of going. I don't know, Let's not break it. If it ain't broke, don't fix it. And that's a lot of times what happens in these stacks. So I think we're absolutely with The CCP and the public file were starting to actually get to that >> barber last question for you talking about the speed of innovation and when you were describing the massively fast R a y that customers can get by working with you guys from the container solution perspective, it's It's a no brainer because we look at some of the things that we know were coming. The wave of connectivity changes. Five. G. WiFi sex. What excites you about how Cisco's story from a container platform perspective is gonna change? Change as you start building and crisis that continued building technologies for these networks that are primarily wireless and incredibly fast. >> I think that's exciting for me is the way we approach the architecture, er way we're looking at certainly being more open. Everything we do, building it with open AP eyes, uh, and and looking across that Francisco stack knowing that at this moment in time, If you would've asked us five years ago Where are you? In cloud, right? If you would've asked us 10 years ago, what are you going to do in cloud? But at this moment in time to look at how we differentiate ourselves Like I mentioned, every cloud started to the network. You've got to secure the entire infrastructure. You've gotta have connectivity between the clouds. Hence the CCP, the container platform, right. You have to have cloud management. You have to have cloud analytics way. Bring all of that together. So if a company has made investments and Cisco in the past, those those investments are going to come forward in this new multi cloud, multi tool man domain landscape. And they can leverage those investments while they continue to invest with Cisco in innovations. And And that's what That's what really excites me. I think also just the world of a I and ML and big data. And how when excites me is that developers Khun develop anywhere they can use all the great tools that are available. And I love the idea that the control is back in the hands of the I T administrator from a compliance standpoint from a governance stand like we're bringing that control back into developers hands while giving the speed of innovation and the ability to develop anywhere back to the line of business in the developers. That combination is just really exciting at this moment in time. >> Awesome. And here we are in the definite zone. This is a massive community of over nearly 600,000. Strong, definite. So imagine all the innovation going on in this room behind us on day one. We'll we thank you both so much, Barbara, and not for joining stew and me on the kid this afternoon. Lots of exciting things to come. Francisco or just the as I think, Chuck said this morning, were just getting started. >> We are just getting started. >> Absolutely. >> Guys are pleasure. Forced to mint a man, I'm Lisa Martin and you're watching The Cube from Cisco Live 2019
SUMMARY :
Live from San Diego, California It's the queue covering Welcome back to the cubes Coverage of Day One of Sisqo Live from Sunny San Nice to be here. So we appreciate you guys being here right at the start of happy hour here in San Diego. What are they looking to Sisko come to Cisco and they ask us, what can you do for us and the help that they want? such that I've talked to a number of customers talking about how that is a lever for their digital You have the developer community that's starting to really sort of embrace bank needing to transform quickly. the developers to focus on their code and not have, you know, on entire team So what leads customers? I talked to a entertainment company the And of course, the interest is for most customers to bottom, you know, why would you want to do that? barber last question for you talking about the speed of innovation and when you were describing the massively So if a company has made investments and Cisco in the past, those those investments are going to come So imagine all the innovation going on in this room behind us on day one. Forced to mint a man, I'm Lisa Martin and you're watching The Cube
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Evaristus Mainsah & Eric Herzog, IBM | Cisco Live US 2019
>> Host: Live from San Diego, California, it's the CUBE, covering Cisco Live US 2019. Brought to you by Cisco and its ecosystem partners. >> Hi, welcome back to the CUBE, Lisa Martin with Stu Miniman, covering day one of Cisco Live from sunny San Diego. We're pleased to welcome back a couple of our alumni. To my right Eric Herzog, CMO of IBM Storage. Eric it's always great to have you. >> Great. >> And you fashion choices on the CUBE. >> Always wear a Hawaiian shirt for the CUBE. >> I know, it's a thing. And we've also got Evaristus Mainsah, General Manager of IBM Cloud Private Ecosystem. Evaristus it's great to have you back on the program. >> Thank you very much, delighted to be here. >> So guys here we are, we're in the dove nut zone. Lots of collaboration, lots of conversations day one of Cisco Live. But this events been around for 30 years. Long time, I think Chuck Robins said this morning what also turned 30 this year is Tetris. Anybody a big fan of Tetris? So, so much progress, so much change. I know you've seen a lot of it. Eric lets start with you. The global economy, what are the impacts it's having on IT? >> Well I'd say the number one thing is everyone is recognized the most valuable asset is data. It's not gold, it's not silver, it's not plutonium and it definitely isn't oil, it's all about data. And whether it be a global Fortune 500, a midsize company or Herzogs Bar & Grill, data is your most valuable asset. So at IBM Storage, what we've done is making sure that our focus is on being data-driven. It's all about solutions, it's not about speeds and feeds. Of course, having done this for 35 years I could have whacked poetically on speeds and feeds. And even if you have some speeds and feeds that Stu may not even remember anymore. That said, it's really about data, it's not about storage speeds and feeds. How really storage is that critical foundation for applications, workloads and use cases. And that's what's most important. >> Yeah, so Eric, when they rolled out on stage this morning that 30 year old box with ribbon cable, yeah, that predated a little bit when I was looking at IT. But, I remember when I started in IT, when we talked about security, the main thing was lock the door of the cabinet that everything was in there, because it was kind of self-contained. Security's gone through a few changes in the last you know 20 25 years though. Maybe you could talk a little bit about that kind of security resiliency. Obviously, something that's impacted the network for a long time, something that IBM sees front and center. >> What I think the big deal is what most people think when they think of security, is I got to buy security software. So I got to call up IBM Security or RSA or the Intel Security Division and buy some security software. And while that's great the reality is as many people have written about, in fact Wikibon SiliconANGLE's written about it. Close to 98% of all enterprises, and I mean big enterprises now are going to get to be broken into. And you've seen this all over the news. So the key thing is once they're inside, storage can help you with a cyber resiliency play. And at IBM Storage whether that be data at rest encryption. Whether that be malware or ransomware protection. We put together a whole set of technology that when the bad guys in the house they can't steal the TV. Because we've locked it down. It's almost as if it was in a safe. Maybe it's almost like the cloak in science fiction where you can't even see the Romulan ship, because it's cloaked. Well guess what, that's what IBM storage can do for your data and it is your most valuable asset. So critical to cyber resiliency. >> So helping customers go from reactive to this expectation breach has happened very very frequently every few seconds to being proactive? >> Yeah, I mean. >> Eventually predictive? >> Well what we do is for example with our Spectrum Protect software. When there's a malware or ransomware attack, what happens is they always go after you're secondary data sets first. I know that sounds weird but they go after your backups, your snapshots and your replicas. 'Cause when they attack your primary data, if they've you can just recover from a backup they can't hold you for $10 million of ransom. So our Spectrum Protect software for example, when it sees anomalous activity in backup data sets, sends an email on a warning out to all the admins and says you have weird activity going on, you might want to check it out and that way you would know. Because secondarity is attacked first in a cyber resiliency strategy. >> You know, the other thing we're seeing a lot is just the scope of what's happening in IT. When you talk about things like scale and you talk about you know edge computing and so much change going on. There's got to be AI in there or machine learning to help us because humans alone can't keep up with what's going on here. Tell us a little bit about that Eric. >> So Big data and AI is like the hot topic right now. Cyber resiliency is important 'cause people obviously have been buying security software for a while. So it's more what we do is really an adjunct to that. In the case of Big data and AI, it's a brand new open field. Everyone is looking for solutions in both of those spaces. We have created a complete set of data infrastructure we've called the AI pipeline. It involves not only physical storage arrays but a whole bunch of software. In fact our Spectrum Discover software which allows you to create metadata catalogs about file and object data is being expanded. And we already publicly said this in the second half To include EMC and Netapp and AWS, not just IBM Storage. So it's a critical thing, you've got to make sure the other thing is when you're using AI. Let's say you're going to use AI to run a factory. If the storage goes down, those robots aren't working. So storage is that critical underlying foundation. A in a Big data network load to be able to have this pipeline to get the data. But if you don't have the resiliency, the performance and the availability of the underlying storage everything shuts down if the storage fails. 'Cause the AI software won't run. So that's how we see fitting in to their both the critical foundation also this AI data pipeline with all of our software. >> So before we get in to this Cisco partnership with Evaristus, it's one more question Eric for you. As Chief Marketing Officer, you talk about the customers all of the time. In that example that you just gave about the criticality of storage for AI where are you having conversations within customer organizations. Is it at the level of the storage girls and guys or has it gone up to lines of business to executives. >> Yeah so, from an AI perspective it runs a gamut. It could be sometimes the storage people. Sometimes the infrastructure people. A lot of times it's actually in the line of business or at the data scientist level. On the Big data side it's a little bit more mature so people know they need to do analytics versus AI. And so when you look at it from that perspective on that side it's often the storage guy but it's also the data scientist as well. So that's who we talk to to get things rolling. And it's not, we don't just talk to the storage admin for either of them, because they're both so new and they have such a big impact on the data scientists and the analytic engine committees inside of those giant enterprises. >> I can imagine eventually maybe question for you. Of that conversation elevating it up to the sweet sweet. Because if you can't access the data, if it can't be protected, what good is it? Right, it's really, to say it's the lifeblood is a silly thing, but we say it all the time. But it's critical, it's table stakes. >> Well one of the things that's interesting is I just got my Fortune 500 magazine at home, that had the Fortune 500 list in it. And there was an interesting article on AI and the enterprise. And they did a survey according to Fortune magazine, 50% of the CIO's that are in the Fortune 500 said they're using AI and Big data of some type. So it's sweeping the world. And it started of course in HPC in the academics. But now it's going into all enterprises of all types. >> Alright so we've talked a few years about the Versastack Partnership. But the last year or so we've really been talking about where Hybrid cloud and multi-cloud fit in to this. We talked a little bit at IBM Think. Evaristus we talked at another show about some of the IBM Cloud Private. Give us the update where we are with customers and how that fits, Eric lets start with you and Evaristus just go into the partnership. >> Sure from a storage version perspective, we've been talking about a Hybrid multi-cloud now for several years. And in fact I did a presentation two years ago at Cisco Live on Hybrid cloud using Versastack. Today I gave one on the data driven enterprise and why hybrid multi-cloud is important to use. So that was the 30 minutes presentation I did today. So I think the key thing is we make sure that we A our Hybrid it's not going to all public or all private. And we can move data seamlessly back and forth. And then also multi-cloud. When you look at enterprise shops, they're not just going to use IBM Cloud. I wish they would I'm an IBM shareholder but they're not. They use IBM, they're going to use ABS, they're going to use Amazon and in many cases they're going to use some smaller cloud provider. So we make sure that we can move data around across any multi-cloud of various different providers to accompany. But also Hybrid cloud as well. >> So the status talk to use about you know from a partnership Cisco IBM Cloud Private perspective, what's going on there Evaristus? >> Well Thank you very much. Well IBM and Cisco have been partners for a long long time. And what we are doing now is given the realities, the fact that those clients have found themselves in a multi-cloud environment, >> Hybrid multi-cloud environment. What we can do to help clients so they can develop they can test, they can manage the applications in a consistent manner, whether they are on prime or in the cloud. And there are a couple of initiatives that we are announcing. One of them is that IBM Cloud Private is going to run on Hyperflex, so Cisco's Hyperflex. As well as hyperflex, hyper-conversed infrastructure. What it means is a client who currently has hyperflex can have IBM Cloud Private on it. Which effectively means they have themselves a Private Cloud environment that also connects to other public cloud environments and allows you to really begin to work within a Hybrid cloud environment the way that most clients need to. The second initiative is that we will have ACI pods or V pods, virtual ACI, running in the IBM public cloud. Which basically means that again, Cisco customers, ACI Network customers who currently use the produce on Prime will be able to use exactly you know the same control pane to manage their deployments and to manage their security preferences on Prime as they do in the cloud. And this again surrounding the Public Cloud is running on bare metal on the IBM Cloud. >> Alright, Evaristus can you bring us inside a little bit the applications you know. Eric talked about you know data we know is so important. Really it's the applications that are driving that. It's where we're seeing the most change in customers, as to how they're moving or building new applications. And in Hyber cloud it's one of the biggest questions for customers is what do they do with that application portfolio? >> Yes so what we're seeing is clearly because you know. Clients have now lots of different Public clouds. They also have Private clouds to deal with them. They have lots of applications that are currently that need to move right. We believe 20% of those applications have moved, the remaining 80% are still on Prime. And so the trend that we are really seeing is applications moving to the cloud. And the two ways of doing it you could do this by simply lifting and shifting on VM, you get the contraction benefit of your stack right. So you can some cost impacts. But the really interesting way that you see lots of clients moving is modernizing the applications. Because the real valued driver with infinite cloud is not so much cost as innovation. And when you convert those applications into Microsoft this is the right and let me run them in containers it gives them plenty of flexibility. And wasting lots of clients that want to use IBM Cloud Private as a platform to enable that modernization journey. >> So as every industry is living in this Hybrid multi-cloud world for many reasons. But it sounds like to me is that the IBM Cisco relationship is deepening as a result to enable these organizations that are in these very amorphous environments. You know as we see the explosion of Edge and Mobile, that's what it sounds like to me. Is that this long standing partnership is getting deeper and maybe a stronger foundation. To help customers not just live in this Hybrid multi-cloud world but be successful so that their businesses gain competitive advantage. They can identify new products and services and revenue streams. >> Yeah, I think multi-cloud and Hybrid cloud actually requires partnerships. Because as Eric said later on of course you like everybody to be on the IBM Cloud and it's a great cloud. But we recognize that many clients who have a variety of different plights to deal with. They have a variety of different infrastructures. And that's why when you look at IBM Cloud Private which is you know our offering that really enables that Hybrid cloud. It is designed to managed that. So It is multi-model, so if you want to run it as a VM you can, you want to run your containers, you can run serverless, you can run them bare metal. But also, it supports a range of different infrastructure. So not only does it run on Z, it runs on power, it runs on Spectrum Storage. We announce running now on Hyperflex. It also runs on other peoples Public clouds. It runs on Azure, it runs on Amazon web services, it runs on Google Cloud platform, it runs on the IBM Cloud. And the intent here is to enable clients to basically manage and work with that infrastructure as if it was one. The way that Stu said in the data center where you locked everything up. Well it's not like that anymore. But the most that we can do is to enable clients to treat all of that infrastructure as one. And that's what sort of aim to do with our platforms. >> Alright, I guess last question I'd like to get both of your comments on. Is your advice for customers, you know, customers have that they have a lot of you know existing things that they have to deal with, that they're looking to modernize. What advice do you give them? Where do you start them you know I guess you know one of the things you're starting where they are. But you know what are some of the first steps and recommendations that you have for customers today? >> We have a process that works really well, which is called the IBM Garage. Which is effectively a way that we used to co-create with our clients to solve the immediate problems. So a client for example, who is looking at app modernization but isn't sure where to start, which app. What we do is we get their teams together with our teams line of business together with IT and our teams and we spend a couple of days in a design thinking workshop to identify a minimum viable product. Which is something that solves a problem not big enough that it will take forever, but big enough to matter. Then we get our teams to work side-by-side, we code it, we test it, we deploy it, we'll run it in the IBM Cloud. We manage it, at like in one week sprints. And then you spend another few days at the end of week four or five to do a see retrospective to see whether it solved the problem as you expected. And if it did, you pick the next piece of work to continue your journey. So before you know, five weeks in, you have your first application modernized. Or you have your first cloud negative ready. >> Now from a storage perspective it's a little bit easier. We supported storage on bare metal. We supported storage in all the virtual environments. KVM, OVM, obviously VM we're in Hyper V. And now, we've been supporting containers for over two years. So we say is leave no data behind. If certain data needs to stay on bare metal, that's fine we can support that. But we can also transparently migrate data back and forth between the various tiers of container-based virtualization-based or the old style bare metal. So from our perspective, we help them move data around where they need it. And if they're still running in a hybridized world in this case, containers, virtual and bare metal that's fine. If they just go containers that's fine. If they just go virtual it's fine. So for us, because of what we've been supporting now for several years, we can help them on that journey. And traverse from any one of those three layers, which is where data sits in today's data centers and cloud environments. >> So overall a lot of collaboration, a lot of customer choice. Gentlemen, Thank you for joining Stu and me the program this afternoon, great to have you back. >> Thank you >> Great, Thank you. Glad to be on the CUBE. >> Oooh our pleasure. For Stu Miniman, I am Lisa Martin. You're watching the CUBE, live from day one of our coverage on Cisco Live. Thanks for watching. (energetic music)
SUMMARY :
Brought to you by Cisco and its ecosystem partners. Eric it's always great to have you. Evaristus it's great to have you back on the program. So guys here we are, we're in the dove nut zone. And even if you have some speeds and feeds lock the door of the cabinet that everything was in there, So the key thing is once they're inside, and says you have weird activity going on, and you talk about you know edge computing So Big data and AI is like the hot topic right now. In that example that you just gave about the criticality And so when you look at it from that perspective Because if you can't access the data, And it started of course in HPC in the academics. and how that fits, Eric lets start with you Today I gave one on the data driven enterprise Well Thank you very much. the same control pane to manage their deployments And in Hyber cloud it's one of the biggest questions And the two ways of doing it you could do this But it sounds like to me is that the IBM Cisco relationship And the intent here is to enable clients to basically and recommendations that you have for customers today? And if it did, you pick the next piece of work and forth between the various tiers of container-based this afternoon, great to have you back. Glad to be on the CUBE. of our coverage on Cisco Live.
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Peter Sprygada, Red Hat | Cisco Live US 2019
>> Live from San Diego, California It's the queue covering Sisqo live US 2019 Tio by Cisco and its ecosystem barters >> Hey, welcome back to the cubes. Coverage of Sisqo Live from San Diego. Sunny San Diego. I'm Lisa Martin with Stew Minutemen today and stew and I are very pleased to welcome to the Cube for the first time. Peter Sprigg gotta distinguished engineer from red Hat. Peter, Welcome. >> Thank you. I'm really excited to be here. >> We're excited to have you here today. I'd like to say Welcome to the sun. Its pretty toasty for in this very cool sales pavilion, which is Ah, very nice. A bright. So we got a lot of bright, but we do have some heat. So you've been with Cisco Cisco? No, actually. >> Was what? Siskel Ugo? >> Two degrees of Kevin Bacon Way where? In this room. Right. You've been with Red Hat since the answerable acquisition. One of the things that was funny that Chuck Robbins mention this morning was this the 30th anniversary of Cisco event with customers and partners. He also mentioned 30 years ago Seinfeld started. So I'm gonna do a Jerry Seinfeld on go digital transformation. What's the deal with that. >> You know, I think that, you know, one of the things that's really exciting and being part of Ansel and actually coming from the network's base. You know, we've had the opportunity to really be out in front of this whole digital transfer station. We've been doing it for you very long time on it's been just It's really been all about a journey on DH. That's really what I think. Earmarks. Really? What answer was all about >> Peter? So another thing. We've been on a journey a long time. That whole automation thing. Yes, we've been talking about that my entire career in the network. So bring us forward. You know, maybe, you know, did not 30 years. But you know what's going on in the last couple of years, That's different about automation, you know, 30 2019. Then we would have talked about, you know, when you first joined. And >> yeah, you know, I think that when I first joined, you know, everything was we were just trying to convince people that this is something you should think about doing you. Now you look around, you see what's going on here, alive and at definite and it's become a whole world unto itself. It's really starting to define its own space and networking, which is really exciting to see because I've been part of this journey really since the get go. And it's just it's really exciting to watch this homeworld start to come together. And people really taken interest in changing really the way that we approached, cooperating in >> person, and I'm glad actually mentioned the definite zone that we're in here. So there's lots of workshops happening right next to us. Hear developers really helping to drive that transformation software a big piece of your world. I'm assuming >> it is. It really is, you know, And I always love to tell the story of, you know, I've got a software development background, but I also have a network operations background watching these two worlds come together. It's so exciting and being out at the forefront, really pushing the envelope off. What we can do from an automation perspective is really been exciting >> so as to mention we're in the definite zone. This definite communities mass it is John Fourier and I had the opportunity to cover definite create back in Mountain View about six or eight weeks ago. I think that number this is Yoo, he mentioned, is 585,000 members, strong looking at Red hat and the spirit of this open source community. Talk to us about sort of the alignment of these communities and how this is helping to drive, not just technology forward, but be able to get that feedback from customers in any industry to drive these emerging technologies into mainstream. >> You know, I think you touched on the key there. It really is all about the customer and the customer's experience. You know, the wonderful thing about open source community is the fact that we can all come together. Vendor supply our customer, you know, consulting team, whoever you are, we all can come together, and it really does become right. We're all better together, and we're all pushing forward and trying. Teo really change the way that we approach how we build design and operate now destruction. >> Peter Peter Wonder if you've got a you know, a customer example. I know sometimes you need to anonymous things are what kind of things are customers Went, went when they're going through this. The outcomes and results that change how their business works, >> you know? So one of the things that and I got one particular customer mind. I can't say who they are, but one particular customer that that we worked a lot of time with him. What >> they were >> able to do is they were actually able. We gave them back the gift of time. That's what we talked about with automation. And what we mean by that is they were able to take a job that used to take them literally weeks to get done, that we could now automate and get it done once a night twice, you know, do it in a single night as opposed to them taking ways to get that job done. That frees them up to doing the more high value work. That networking here's really wanted you and not saddle them with more Monday and stuff. >> So just to follow up on that because, you know, traditionally that's been one of the pieces right is how do you know make my employees mohr efficient? Howto I give them more environment, something that they talked about. The keynote this morning is some of the scale and some of the you know you're dealing with EJ applications and all these environments is even if I had the resource, I probably couldn't keep up with the pace of change. Correct. They're doing so when you start throwing in things like a I and ML on top of those. But there's time to find their way intersect with what you're doing. >> Absolutely, they really are. And it's areas that we're starting to look into a swell. You know, Ansel's been doing this for a long time, but we're starting to see how do we bring some of these other two separate pieces and bring them together underneath this automation umbrella? And really again, we want to drive out that that everyday task out of of the operations Hansel. They can focus on the high value things of evaluating technology and moving things forward for their organizations. >> You say you were able to give that particular customer back the gift of time. I've got everybody breathing on the planet today, wants back the gift of time. But I would love to follow that story down the road because the gift of time has so much potential. Posit did impact all the way up to the C suite. Teo, you know, being able to move resources around to identify new revenue streams, new business nodules, new products, new services expanded into new markets. So that gift of time is transformative. >> Absolutely. Without, without a doubt, it is. And you know what we're seeing and what we're getting feedback from our customers on is that because of that gift of time, they're able to now focus on pushing their businesses forward. Right? And they're starting to solve challenges that have always been on that traditional, ever going task list. Right? That never you never get Teo. And they're really starting to be able to focus on those tasks such that they can start to become more innovative. They become more agile and they focus on their business, not on the active managing technology. >> All right, So, Peter, another another big theme of the show here is multi cloud, something we heard. A lot of red has something. Also, it's this skill set that one of the biggest challenges for customers working behind between those various environment. How sensible helping customers bridge some of those worlds today. >> Well, so you know, obviously, Ansel's not just a network to write. We automate anything and everything. And we like to talk about Ansel as the language of automation and really what it does for organizations. Whether you're looking at at infrastructure, whether you're looking at hybrid Cloud, what we do is we bring a language to the operations team where you get these two separate teams talking in a dialect that they can understand each other. And that's really what Ancel starts to bring your two. Those organizations. >> That internal collaboration. Absolutely. Maybe bridging business folks and folks who not wouldn't normally necessarily be driving towards the same types of solution. Correct? Correct. And it really >> kind of starts. And this is actually how we see Answer will kind of unfolding most organizations, right? It starts in these pockets, and small teams will start to use answerable. And then it just kind of grows and grows and grows. And what we find is all of a sudden, you've got, you know, a cloud Administrator's going out talk to a network engineer, and they can talk through this language of automation instead of trying to figure out how to communicate. They actually become productive immediately. >> OKay, Peter, Some of the big waves coming down the line that we're talking the keynote this morning, You know, five g y 56 You know, just incremental changes, you know, in your world. Or, you know, what will some of these new architectures that they're talking about, you know, have some dramatic impacts? >> Well, they're gonna have huge. In fact, you know, I think you know one of the things That's very interesting. You look at some of these technologies coming down, the coming down the ways now is everything is getting faster. I mean, that's nothing that we've been. You know, anyone who's been a knight for any period of time knows it's always faster, faster, faster. But what it's doing is is it's really motivating us to look at ants one and rethink how we do certain things so that we can keep up with the demand and allow organizations to, you know, meet the demands of their customers in accelerating their time to market. >> Maybe dig into that a little bit more in terms of the customer feedback. How are you guys? How is answerable being able to work with your customers across any industry, get their feedback to really accelerate what you guys are able to then deliver back to the market. What's that feedback loop? Well, I think >> you know, when you think about automation, automation is certainly it's a technology, but it's also very much about how organizations work, right? I like to talk about automation is really more a state of mind, Not so necessarily a state of action. And so therefore, you know, we spend a lot of time with our customers to understand how do they run their business and how Khun Automation become a way that they think about running the organization and really help them move forward. So we spent a lot of time understanding our customers business before we ever get into the bits and bytes of what automation really is. >> Yeah, you mentioned some of those organizational pieces, like the cloud guy in the network guy. What are some of the biggest challenges that you're seeing customers these days, and, you know, how are they helping to, you know, mature the organization to this new modern, multi cloud developer centric? You know, software defined, you know, Buzz, word of the day. >> You know, I think that you know, the biggest challenge that we see every single day with our car? Does Moses. You know, just where to get started, how you get started with. There's so much of it out there. Now it's it's they're looking at, and how do you get started with this? And how do you let this thing take on a life of its own? And so we spent a lot of time just getting them. You 123 steps down the road, get going in the open source and then let it expand from there. And we bring a whole suite of capabilities, then to the customer, whether it's through red at consulting, whether it's you're working through our open source communities to really help them on that journey. >> Wondering customer meetings. Where is this conversation now with respect to automation? Is he talked about giving the gift back of time. That would go all the way up to the C suite. So much potential there. Are you still having the conversation with more? The technical folks are where the lines of business or maybe even the executive sweet in terms of being a part of this decision in understanding the massive impact that automation will deliver. >> Yeah, it was just starting to see that that trend transition. Now, you know, we just came off of Redhead Summit, and we spent a lot of time talking with senior directors. See sweet individuals about kind of that transition in how automation is. As I mentioned before, it's no longer just a technical tool in the tool back. It really is becoming a business tool and how you could leverage it to really drive the business. So that's those conversations air starting now. We're just starting to see that, and it's really it's really exciting is really an exciting time to be part of this. >> All right, Peter, what will tell us a little bit about what red hats got going out of the show? I happen to show this to stop down the show floor, I saw the like command line video game, which I see that Red House seems that's making the go around there. I know your team's having a lot of fun team who can get the high score. What else at the show should people be looking at for red hat? >> Well, so you know, In addition, to answer. Well, of course, we also spent a lot of time talking about open shift, which is the other big red hat, you know, flagship product and really, what we're doing in terms of being able to deliver and the multi G hybrid cloud infrastructure and be able to run workloads in any cloud infrastructure, no matter where that may be. And then, of course, they'd always always comes back. Tio the operating system Red hat. Lennox, you know, they go hand in hand, way are always gonna be about the operating system, and everything kind of bubbles up from there. >> So here we are, halfway through calendar year 2019 which is scary. What are some of the things that you're looking forward to as the rest of the year progresses? Some, you know, exciting things going with Red had a big blue, for example. >> Well, there there is there. Certainly that although you could probably tell me more about how that's going that I get to know even anymore. But you know, I think really, What? What's exciting about the second half of this year and you're going to hear more about it? Actually, a definite this is a good time for me to mention this is that you know, we're doing a lot with Cisco right now. One of the things that course you know, Cisco's making a huge investment in definite and Red Hat is really becoming a very key partner with Cisco in that. So you're going to see a lot of open source community work around red Hand Cisco collaborating together to enhance what Ansel's doing and try and bring even more traditional and nontraditional people into these communities. >> More collaboration, I presume, over some of their cognitive collaborations, >> like absolutely, absolutely. >> That does work on linen because I've been using blue jeans most the time. >> It does. I You know, I I I pushed them really hard because yes, at first I had troubles with it, But yes, now it worked fantastic on Lenny. I couldn't be happier. >> You heard it. Here, Peter, Thank you so much for joining stew and me on the Cube this afternoon. We appreciate your time. I >> appreciate it. Thank you so much for >> having all right. It was fun for stupid aman. I am Lisa Martin. You're watching the Cube live from Cisco live in sunny San Diego. Thanks for watching
SUMMARY :
to the Cube for the first time. I'm really excited to be here. We're excited to have you here today. One of the things that was funny that Chuck You know, I think that, you know, one of the things that's really exciting and being You know, maybe, you know, did not 30 years. yeah, you know, I think that when I first joined, you know, everything was we were just trying to convince people Hear developers really helping to drive that transformation software It really is, you know, And I always love to tell the story of, you know, I've got a software development Fourier and I had the opportunity to cover definite create back in Mountain View about six or eight weeks ago. Vendor supply our customer, you know, consulting team, whoever you are, we all can come together, I know sometimes you need to anonymous things are you know? that we could now automate and get it done once a night twice, you know, do it in So just to follow up on that because, you know, traditionally that's been one of the pieces right is how And really again, we want to drive out Teo, you know, And you know what we're seeing and what we're getting feedback from our Also, it's this skill set that one of the biggest challenges for customers working Well, so you know, obviously, Ansel's not just a network to write. And it really And this is actually how we see Answer will kind of unfolding most organizations, you know, in your world. In fact, you know, I think you know one of the things That's very interesting. get their feedback to really accelerate what you guys are able to then deliver back to the market. you know, when you think about automation, automation is certainly it's a technology, but it's also very You know, software defined, you know, Buzz, You know, I think that you know, the biggest challenge that we see every single day with our car? Are you still having the conversation with more? Now, you know, we just came off of Redhead I happen to show this to stop down the show floor, I saw the like command line video game, Well, so you know, In addition, to answer. Some, you know, exciting things going with Red had a big blue, Actually, a definite this is a good time for me to mention this is that you know, we're doing a lot with Cisco I You know, I I I pushed them really hard because yes, at first I had troubles with it, Here, Peter, Thank you so much for joining stew and me on the Cube this afternoon. Thank you so much for I am Lisa Martin.
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Randy Redmon & Jake Sager, DXC Technology | Cisco Live US 2019
>> Live from San Diego, California, it's the Cube. Covering Cisco Live US 2019. Brought to you by Cisco and its ecosystem partners. >> Hi, welcome back to Cisco Live from sunny San Diego. I'm Lisa Martin with Dave Vellante and David are joined by a couple of guests from DXC. To my right we've got Jake Sager, principal client executive TMT, Tech Media Telecom. Jake, great to have you on the program. >> Thank you. >> Now we're broadcasting from the sun. And Randy Redman, the director of security services Product Management. Randy welcome. >> Thank you very much. Glad to be here. >> So we're in the definite zone. You can imagine all of the exciting conversations going on behind us here. Guys, I just noticed that DXC, guys have been around for a couple of years IT services company with 25 billion in annual revenue, but you guys were just named, I think it's this morning, number three on CLUS 2019 solution provider list up from number 10 last year. Pretty good momentum. Jake, we'll start with you. What do you see in feed on the street, in the market with respect to digital transformation, what are customers pains and how is the DXC helping knock him out of the park? >> Well, I think you know, DXC has a long legacy history over 60 years of business together from CSC, EDS, and obviously HP heritage. So we've kind of seen it all and seen the business transform from a highly on the ground business to now a lot of things in the cloud. With that obviously customers are looking to do business in different ways. There's a lot of digital disruptors out there. So they're looking to find the new solution that's going to shade off the competition, kind of skirt it, find the newest best thing before they can and find customer driven solutions rather than just cost driven solutions and other things like that. >> So when you say customer driven solution, let's dig into that a little bit more. What does that mean? And how is it actually, how does it manifest? >> Well, I think the customer can be a lot of different things to a lot of different people. In retail, it can be somebody walking into your store and banking, it can be somebody using an app. But what does that end consumer want? What's going to make their life easier and make them go to you versus another company? And that's really what companies need to be looking at. There's no one answer to anything. But it's a lot of thought-lead leadership to try to come up with something brand new, that is not going to be disrupted by the next Airbnb or Uber. >> So you are a CEO, Michael, talks a lot about digital transformation. >> Right. >> Right here in the security side of things. So we going to dig into that a little bit. But in terms of the evolution of digital transformation, generally and specifically, how people are rethinking security as a result, because we often say, what's the difference between a business and a digital business? Well, it's how they use data. Okay, well and that opens up a whole can of worms on security. So what are you seeing in terms of the evolution of the so called digital transformation, but specifically how it's affecting their posture towards security? >> Yeah, absolutely, because in a digital environment, customers are completely rethinking both how their infrastructure is deployed and how their applications are deployed. And so really, it's opening up whole new avenues for security threats to enter their environments. At the same time, there are so many individual security technologies and customers are really struggling with what are the right technology choices to make and then more importantly how to operate them effectively, how to implement appropriate security policies, how to actually monitor effectively for threats across the environment. So digital transformation is changing their business environment, but it's really completely opening up the sphere on the security side of the house. >> So Jake, we were talking and I had asked you what your favorite topics are, you said, smart city, IoT and connected cars. Sounds like a security nightmare. >> Yeah. >> But it's an opportunity as well for you guys. >> Absolutely. >> So you go in, what's the customer conversation like? I mean, pick one or all three, if you can generalize, in terms of I mean, these are all new things, right? It's the Wild West right now. What's customers mindset? Like you said, they don't want to get disrupted. They're looking at new opportunities. What are they looking at? How are you guys helping them? >> Well, it depends industry by industry. You know, when it comes to healthcare, we can help with remote telemedicine, operating medical equipment remotely. But again, that's going to bring in a whole bunch of new security threats, which Randy is going to be more than equipped to talk about. But I think securing that is really a big problem. When you start talking about massive IoT, you're talking about thousands and thousands of sensors out there in a smart city or oil mining gas utility, like they were talking about earlier today. You're talking about tons of different entry points, lots of different vulnerabilities. So that's definitely a huge issue for them. It's also a ton of new data that they don't know how to manage, that they don't know how to make sense out of, through artificial intelligence or other means. So for a company like us that really has strength in security, artificial intelligence, machine learning, as well as a strong background of data center, data lake management, helping them kind of figure out what data to use and how to use it most effectively. That's really where we shine. Cause we're not necessarily the company providing the hardware. We're not the company writing the software. But we're really the glue that integrates it all together, and brings all those multi solutions together. 'Cause in IoT, it's an ecosystem. It's not solution in a box. >> Let's dig into the Smart City concept. It's so fascinating. I've read up on the Las Vegas city of Las Vegas, which is been on the Cube. Done a lot to really transform that city. But to your point take about data, I think Chuck Robbins said this morning in the keynote that organizations are only really getting insight from less than 1% of their data. >> Right. >> It must be one of those where do we start? >> Right. >> So you are talking about working with municipalities on becoming smart cities and being able to apply some of your expertise and AI. Where do you start that conversation? >> Well, I mean, the terms over abused, I think data is a new oil, right? So if you don't know which data you're getting it from and you're only getting 10%, you're not doing a very good job as an oil producer, right? So our company is very good at identifying where the data is. 'Cause a lot of times, that's half the problem, is finding where that data resides, getting it into a place where you can actually ingest it, and then actually analyze it and get something useful out of it. Companies typically don't know where all their data is, they don't know how to analyze it and they definitely don't know how to turn it into something useful. So that's something DXC does across the board. >> What about the partnership with Cisco? So Cisco, obviously, it's got the networks, it's got, you know, packets flying around. It's got to secure those. What's the partnership like? Are you leveraging their products? I'm sure you are. You guys use everybody's products. >> Right. >> What's the partnership like? And what specifically are you doing in the security area Randy? >> Yeah, so in terms of the partnership with Cisco, we're certainly looking in several areas frankly, because right, we're looking with our clients at a solution letter approach, right. And that's one of the things that we like with Cisco is the broad portfolio meshes with our broad portfolio. So certainly key areas of focus for us right now are in the Unified Communication space and how we're helping with collaboration for our clients, but also in the security area, technologies, such as Cisco stealth watch, which is helping provide more visibility to what's happening in networks today. Because more and more our view is that security as we were just talking about, even in the IoT space becomes more of an analytics exercise. It's less about really being able to detect what you already know, it's really about being able to drive detection from the unknown. And so the more data that we can get, the more visibility into network environments the better. >> How do you work with Cisco? 25% of Cisco's revenue is they called services. So, where do they leave off? I mean they're a product company. You guys are a services firm, but they have services. >> Right. >> How do you interact with them? You don't compete, I presume. At least there's maybe some overlap. But, where do they leave off and you guys pick up? >> Yeah, so certainly, we're not competing with Cisco from a services perspective. We're certainly relying on Cisco services for hardware and professional support around their technology. We're really there to provide overall solution design, architecture installation and we'll leverage Cisco professional services where that's appropriate. And then we provide managed services on the back end as well. >> So you're saying their role is to make sure it's architected properly and it's working, in the way it's promised. Your role is to say it my way and you can correct me is help the customer figure out how to apply those technologies to create business value. >> Well, exactly and also typically in a client solution. Cisco maybe one of several technologies that are involved in a broader solutions-- >> you got to make it all work together tomorrow-- >> And part of our role is to act as that integrator to bring the core Cisco elements with the DXC services and-- >> So your jobs getting harder and harder and harder. >> Fully it is. It's a security perspective. >> Dave: As a consumer things are getting easier, right? Oh, yeah, Google, Facebook, Instagram is so easy. But the back end with, you know, cloud and DevOps, the pace of change. How have you seen that affect your business? How are you dealing with that rapid change? >> Yeah, so I think that from a couple of perspectives here. One is that it's changing how we go about the process in terms of developing services and capabilities for our clients. Just as Agile has taken over actually in the application space, It's really driving how we think about actually developing offerings now around getting technology out into the market more quickly, evolving and growing capability from there. And so really, it's all about how we get proof of value for our clients quickly by getting technology into their hands as quickly as possible. >> Lisa: So let's talk about some of these waves of innovation Cisco was talking about this morning. Talking about this explosion of 5G, Wi-Fi 6 being able to have this access that works really well indoors outdoors, how that's changing even Jake you know, consumer demand. What opportunities, and Jake I'll start with you, what opportunities and some of the things that Cisco was talking about with respect to connectivity, AI with GPUs being everywhere, edge mobile, architectures becoming so a Morpheus opportunity for DXC to help customers really not just integrate the technologies but to excel and accelerate themselves to define new services, new business models. What's your differentiation point there? >> I mean, our main differentiation point from DXC is agnostic to the technology. We really specialize in being vendor agnostic, finding the best of breed companies out there and integrating it into our portfolio and offering it to our clients. If our client wants Azure, we're not going to try to sell them on Google Cloud. If they want one or the other, we're going to be hand in hand with the customer either way. With these new technologies that come around, it's just going to open the doors for so many new types of business, so many more disruptive businesses. No matter what comes along our goal is to have that portfolio in hand, which Cisco rounds out to be able to offer to our over 6000 enterprise clients. So we need to be able to manage every shape, size, variety, industry, anything you can think of. >> What's the trend? Is the trend, yeah, we want as you say, okay, we'll make it make it work for you or is the trend like, you guys figure it out. We're not sure what the right fit is. How much of that is going on? >> I'd say you probably see 50 50. (Jake laughs) >> I think we're seeing a lot of that. Certainly as clients are migrating applications to the cloud. They may be starting with a particular cloud platform, but clients are really frankly fairly agnostic in terms of the cloud platform they're migrating to. They're taking advantage of more and more SAS applications. So one of the trends that we're definitely seeing is how to address client security concerns in a hybrid cloud environment because that's more and more what we expect the future to be, even if clients are focusing on a particular cloud platform as their starting point today. >> So as data is traversing the network and one of the one of the things that I heard this morning from Chuck Robbins keynote was that the common denominator as all of these changes and waves in innovation are coming is the network. Data is traversing the network. Given that is a given and there's only going to be more and more data and more connected devices, more mobile data traffic. Randy question for you. How can DXC, how can you help customers leverage your expertise and say security and AI, as you mentioned, to extract more value from their data and allow them to become far more secure as the it's no longer acceptable, you can't just simply put a firewall around a perimeter that has so many a Morpheus points? >> Yeah and absolutely. And as we mentioned, with all of the data that's available today, it really becomes more of an analytics problem. And one of the investments that the DXC is making is specifically in our security platform that allows us to ingest data from pretty much any infrastructure data source and be able to leverage capabilities to provide analytics, machine learning and automation on top of that, to help clients leverage the power of the data and specifically from a security perspective, not just drive detection, because that's interesting. The question I get from clients is well now, what do I do about it? >> Right. >> And we're leveraging investment, our platform automation is actually to begin to take automated actions on behalf of our clients in order to solve security problems. >> Excellent, guys. Well, thank you so much, Jake, and Randy for stopping by the Cube and talking with Dave and me about what you guys are doing at DXC. The next time we'll have to talk about connected cars. >> Sure. >> Thank you. >> Alright. For Dave Vellante I'm Lisa Martin, you're watching the Cube live from Cisco Live in sunny San Diego. Thanks for watching. (techy music)
SUMMARY :
Brought to you by Cisco and its ecosystem partners. Jake, great to have you on the program. And Randy Redman, the director of Glad to be here. and how is the DXC helping knock him out of the park? on the ground business to now a lot of things in the cloud. So when you say customer driven solution, and make them go to you versus another company? So you are a CEO, Michael, But in terms of the evolution of digital transformation, and then more importantly how to operate them effectively, and I had asked you what your favorite topics are, So you go in, what's the customer conversation like? that they don't know how to make sense out of, But to your point take about data, and being able to apply some of your expertise and AI. and they definitely don't know how to turn it What about the partnership with Cisco? Yeah, so in terms of the partnership with Cisco, How do you work with Cisco? But, where do they leave off and you guys pick up? We're really there to provide is help the customer figure out how to apply that are involved in a broader solutions-- It's a security perspective. But the back end with, you know, cloud and DevOps, in the application space, not just integrate the technologies but to excel and offering it to our clients. or is the trend like, you guys figure it out. I'd say you probably see 50 50. the future to be, and one of the one of the things that I heard this morning and be able to leverage capabilities to provide analytics, in order to solve security problems. with Dave and me about what you guys are doing at DXC. from Cisco Live in sunny San Diego.
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Jesse Rothstein, ExtraHop | VMworld 2018
(pulsing music) >> Live from Las Vegas, it's theCUBE, covering VMworld 2018. Brought to you by VMware and its ecosystem partners. >> Good morning from day three of theCUBE's coverage of VMworld 2018 from the Mandalay Bay, Las Vegas. I'm Lisa Martin, and I'm joined by my co-host, Justin Warren. Good morning, Justin. >> Good morning, Lisa. >> We're excited to welcome to the first time to theCUBE Jesse Rothstein, co-founder and CTO of ExtraHop. Jesse, it's nice to meet you. >> Nice to meet you, Lisa. Thank you for having me. >> Absolutely, so ExtraHop, you guys are up in Seattle. You are one of Seattle's-- >> Sunny Seattle (Jesse chuckles). >> Sunny Seattle. So, one of the best companies up there to work for. Tell us about ExtraHop. What to you guys do in the software space? >> Great. Well, ExtraHop does network traffic analysis, and that can be applied to both performance, performance optimization, as well as cybersecurity. Now, I'm not unbiased, but what I would tell you is that ExtraHop extracts value from the wired data better than anybody else in the world, and that's our fundamental belief. We believe that if you can extract value from that wired data and insights and apply in real-time analytics and machine-learning, then this can be applied to a variety of use cases, as I said. >> That's quite interesting. Some of the use cases we were talking about off camera, some of the things around micro-segmentation, particularly for security, as you mentioned, is really important, and also in software-defined networking, the fact that you are software, and software-defined networking we've had a few guests on theCUBE so far over the last couple of days, that's something which is really experiencing a lot of growth. We have VMware who's talking about their NSX software-defined networking. Maybe you could give us a bit of detail on how ExtraHop helps in those situations. >> Well, I'm paying a lot of attention to VMware's vision and kind of the journey of NSX and software, really software-defined everything, as well as, and within NSX, you see a lot of applications towards security, kind of a zero-trust, least-privileged model, which I think is very exciting, and there's some great trends around that, but as we've also seen, it's difficult to execute. It's difficult to execute to build the policies such that they maybe don't break. From my perspective, a product like ExtraHop, as solution like ExtraHop, we work great with software-defined environments. First, because they have enabled the type of visibility that we offer in that you can tap traffic from a variety of locations for the purposes of analysis. If left to its own devices, I think these increased layers of abstraction and increased kind of policy frameworks have the potential to introduce complexity and to limit visibility, and this is where solutions like ExtraHop can provide a great deal of value. We apply to both your traditional on-prem environment as well as these hybrid and even public cloud environments. The ability to get visibility across a wide range of environments, really pervasively, in the hybrid enterprise is I think a big value that we offer. >> We are at VMworld and on day one, on Monday, Pat Gelsinger talked about the average enterprise has eight or nine clouds. I heard somebody the other day say that they had four and a half clouds. I didn't know you could have a half a cloud, but you can. Multi-cloud, a big theme here, that's more the vision and direction that VMware's going to go into, but to your point, customers are living in this world, it's not about embracing it, they're in it, but that also I think by default that can create silos that enterprises need to understand or to wrap their heads around. To your point, they have to have visibility, because the data is the power and the currency only if you can have visibility into it and actually extract insights and take action. >> Absolutely. ExtraHop customers are primarily large enterprises and carriers, and everyone single one of them is somewhere on their own cloud journey. You know, maybe they're just beginning it, maybe their quite mature, maybe their doing a lot of data center consolidation or some amount of workload migration to public cloud. No matter where they are in that journey, they require visibility into those environments, and I think it's extremely important that they have the same level of visibility that they're accustomed to in their on-prem environment, with their traditional workloads, as well as in these sort of borne-in-the-cloud workloads. But, I want to stress visibility for its own sake isn't very useful. Organizations are drowning in data, you can drown in visibility. For us, the real trick is to extract insights and bring them to your attention, and that's where we've been investing in data science and machine-learning for about four and a half to five years. This is before it became trendy as it is today. >> Superpower, like Pat called it. >> There's so much ML watching, when you walk in the show floor, almost every vendor talks about their AI and machine-learning. A lot of it's exaggerated, but what I'll say for ExtraHop, of course, ours is real, and we've been investing in this for years. Our vision was that we had this unbelievable amount of data, and when you're looking at the wired data, you're not just drinking from the firehose, you're drinking from Niagara Falls. You have all of this data, and then with machine-learning, you need to perform feature extraction on the data, that's essentially what data science teams are very good at, and then, build the ML models. Our vision was that we don't want to just give you a big pile of data or a bunch of charts and graphs, we actually want to bring things to your attention so that we can say, "Hey, Lisa, look over here, "there's something unusual happening here", or in many cases there's a potential threat or there's suspicious behavior, an indicator of compromise. That's where that sort of machine-learning I believe is the, kind of the-- well, certainly the current horizon or the state of the art for cybersecurity, and it's extremely important. >> Jessie, can you give us an example of one of your enterprise customers and how they've used ExtraHop to manage that complexity that Lisa was talking about, that visibility that they need to get through all the different layers of abstraction, and maybe, if there's one, an example of how they've done some cybersecurity thing, particularly around that machine-learning of detecting an anomaly that they need to deal with? >> Sure, I can think of a lot. One customer of mine, that unfortunately, I can't actually name them, is a very large retail customer, and what I love about them is the actually have ExtraHop deployed at thousands of retail sites, as well as their data centers and distribution centers. Not only does ExtraHop give them visibility into the logistics operations, and they've used ExtraHop to detect performance degradation and things like that, that we're preventing them from, literally preventing the trucks from rolling out. But they're also starting to use ExtraHop more and more to monitor what's going on at the retail sites, in particular, looking for potential compromises in the point-of-sale systems. We've another customer that's a large, telco carrier, and they used ExtraHop at one point to actually monitor phone activations, because this is something that can be frustrating if you buy a new phone, and maybe it's an iPhone, and you go to activate it, it has to communicate to all these different servers, it has to perform some sort of activation, and if that process is somehow slow or could take a long time, that's very frustrating to your users and your customers. They needed the ability to see what was happening, and certainly, if it was taking longer than it usually does. That's a very important use case. And then we have a number of customers on the cybersecurity side who are looking for both the ability to detect potential breaches and maybe ransomware infections, but also the ability to investigate them rapidly. This is extremely important, because in cybersecurity, you have a lot of products that are essentially alert cannons, a product that just says, "Hey, hey, look at this, look at this, look at this. "I think we found something." That just creates noise. That just creates work for cybersecurity teams. The ability to actually surface high-quality anomaly and threats and streamline and even automate the workflows for investigation is super important. It's not just, "Hey, I think I found something", but let's take a click or two and investigate what it is so we can make a decision, does this require immediate action or not. Now, for certain sort of detections, we can actually take an automated response, but there are a variety of detections where you probably want to investigate a little more. >> Yeah. >> I also noticed the Purdue Pharma case study on your website, and looking at some of the bottom line impacts that your technology is making where they saved, reduced their data center footprint by 70% and increased app response times by 70%. We're talking about pharmaceutical data. You guys are also very big in the healthcare space, so we're talking about literally potentially life-saving situations that need to be acted on immediately. >> Certainly that can be true. Healthcare, there can be life-and-death situations, and timely access to medical records, to medical data, whether it's a workstation inside an exam room or an iPad or something like that can be absolutely critical. You often see a lot of desktop and application virtualization in the healthcare environment, primarily due to the protection of PHI, personal health information, and HIPPA constraints, so very common deployments in those environments. If the logins are slow or if there's an inability to access these records, it can be devastating. We have a large number of customers who are essentially care providers, hospital chains, and such that use ExtraHop to ensure that they have timely access to these records. That's more on the performance side. We also have healthcare customers that have used our ability to detect ransomware infections. Ransomware is just a bit of a plague within healthcare. Unfortunately, that industry vertical's been hit quite hard with those infections. The ability to detect a ransomware infection and perform some sort of immediate quarantining is extremely important. This is where I think micro-segmentation comes into play, because as these environments are more and more virtualized, natural micro-segmentation can help limit damage to ransomware, but, more often than not, these systems and workstations do have access to something like a network drive or a share. What I like about micro-segmentation is the flexibility to configure the policies, so when a ransomware infection is detected, we have the ability to quarantine it and shut it down. Keep in mind that there's defense in depth, it's kind of a security strategy that we've been employing for decades. You know, literally multiple layers of protection, so there are always protections at your gateway, and your firewall, at the perimeter, your NGFW, and there are protections at the endpoint, but if these were 100% effective, we wouldn't have ransomware infections. Unfortunately, they're not, and we always require that last, and maybe a last line of defense where we examine what's going on in the east-west corridor, and we look for those potential threats and that sort of suspicious activity or even known behaviors that are known to be bad. >> Well, Jesse, thanks so much for stopping by theCUBE and sharing with us what ExtraHop is doing, and what differentiates you in the market. We appreciate your time. >> My pleasure, Lisa, Justin. Thank you so much for having me. >> And we want to thank you for watching theCUBE. I'm Lisa Martin with Justin Warren. Stick around, we'll be back. Day three of the VMworld 2018 coverage in just a moment. (pulsing music)
SUMMARY :
Brought to you by VMware of VMworld 2018 from the and CTO of ExtraHop. Nice to meet you, Lisa. you guys are up in Seattle. What to you guys do in the software space? and that can be applied Some of the use cases we were and kind of the journey going to go into, but to your point, and bring them to your attention, things to your attention but also the ability to in the healthcare space, and timely access to medical and what differentiates you in the market. Thank you so much for having me. you for watching theCUBE.
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Simplifying Blockchain for Developers | Esprezzo
from the silicon angle media office in Boston Massachusetts it's the queue now here's your host David on tape so cube conversations simplifying blockchain for developers remi karpadito is here is the CEO of espresso remy thanks for coming in yeah thanks for having yeah so you guys are in the Seaport we want to hear all the action that's going on there but let's start with espresso CEO founder or co-founder um not a co-founder founder okay good just to clarify with respect to your co-founders voice why did you guys start espresso yeah no it starts back on in a little bit little while ago we originally wanted to and a replace our first company was a company called campus towel and we want to replace student identity with NFC chips and smart phones and it was a really cool concept back in 2010 but at the time there's only one phone that had the technology capable of pulling the south and we built a prototype with that smart phone as a Samsung phone at the time and we brought that around to a dozen plus colleges showing hey you could replace the student ID with the phone you can just tap your phone to it for attendance for events etc and they loved it but everyone had the same question you know when is the iPhone can have the technology and we were three years early the iPhone didn't come up with NFC chips until 2013 and we ended up hitting into a mentoring platform and scaled that company October 70 colleges across the country but ironically enough we came back to the same issue a lot of CIOs and CTOs wants to interface with their single sign-on servers which required us to support this legacy technology you know so AJ and I spun back internally AJ's our co-founder and CTO to identify how can we replace identity again but instead of using hardware and smartphones let's use the blockchain and AJ was an early a Bitcoin adopter back in 2010 mining Bitcoin really I'm passionate about the technology and I started learning a little bit more about it and trying to find a way to incorporate blockchain technology into our student identity solution as a secondary offering for Campus Tau but we quickly realized was that our front-end engineering team who is a little bit underwater in terms of the technical skills that needed to help and participate in the development for the boccie an identity solution so we ended up building up to middleware components to help them with the development and that's where we saw kind of that's where the lightbulb went off and the bigger opportunity came about where a lot of the infrastructure and tooling needed in order to build a production level blockchain application isn't quite there yet ice we ended up hitting and building a new company called espresso to make botching development more accessible so let's talk about that that the challenge that your developers face so you were at the time writing in for aetherium and in solidity right which is explain to our audience why that's so challenging what is solidity yeah and and why is it so complex yes illinit e is a JavaScript based framework for writing smart contracts on in the etherion platform it's not a fully baked or fully developed tools that yet in terms of the language there's some nuances but on top of that you also need to understand how to support things like the infrastructure so the cryptography the network protocols so if you want to sustain your own blockchain there's a lower-level skill set needed so the average JavaScript engineering could be a little bit kind of overwhelmed by what's needed to actually participate in a full-blown botching development yes and they're probably close to 10 million JavaScript engineers worldwide so it sounds like your strategy is to open up blockchain development to that massive you know resource yeah and in JavaScript being a definite core focus out of the gates and will be developing a plethora of SDKs including JavaScript and Python and Ruby etc in the thought process is you know activating these engineers that have coming new code academies or Enterprise engineers that really get a C++ or another language and allowing them to code in the languages they already know and allow them to participate the blockchain development itself okay and so how many developers are on your team so we've it's a small ad product teams three people on a parodic team now but we're actually the process is killing that up yeah so those guys actually had to go on the job training so they kind of taught themselves and then that's where you guys got the idea said okay yeah exactly and we realized that you know if we could build out this infrastructure this tooling layer that just allows you compile the language as you know into the software or the blockchain side it can make it a much more accessible and then also the other thing too that's interesting it's not just kind of writing the languages they already accustomed to but it's also the way you architect these blockchain solutions and one thing we've realized is that a lot of people think that you know every piece of data needs to live on the blockchain where that's really not something I've been teachers for you to do so because it's really expensive to put all the data on the blockchain and it's relatively slow right now with ethereum of 30 transactions per second there's companies like V chain that are looking to remedy some of those solutions with faster write data write times but the thought process is you can also create this data store and with our middleware it's not just an SDK but it's a side chain or a really performant in-memory based data store they'll allow you to store off chain data it's still in a secure fashion through consensus etc that can allow you to write data rich or today's level applications on the blockchain which is really kind of the next step I see coming in the Box chain space so I'm gonna follow up on when coaching there I mean historically distributed database which is what blockchain is it's been you know hard to scale it's like I say low transaction volumes they had to pick the right use cases smart contracts is an obvious one yeah do you feel as though blockchain eventually you mentioned V chain it sounds like they're trying to solve that problem will eventually get there to where it can can compete with the more centralized model head on and some of you know the more mainstream apps yeah and that's and that's kind of where we are because our thought process if we were to move campus topic the kind of private LinkedIn for colleges per se on to the blockchain back when we started it wouldn't be possible so how do you store this non pertinent data this transactional or not even transactional this attribute data within a boxing application and that's really where that second layer solution comes into play and you see things like lightning Network for Bitcoin etc and plasma for aetherium but creating this environment where a developer comes on they create an account they name their application they pick their software language and then they pick their blockchain there's pre-built smart contract we offer them but on top of that they already have this data store that they can leverage these are things that people already accustomed to in the web 2.0 world these are the caching layers that everyone uses things like Redis etcetera that we're bringing into the blockchain space that well I that we believe will allow this kind of large-scale consumer type application well when you think about blockchain you think okay well he thinks it's secure right but at the same time if you're writing in solidity and you're not familiar with it the code could be exposed to inherent security flaws is that so do you see that as one of the problems that you're solving sort of by default yeah I think one thing here is that I kind of as you write a smart contract you need to audit you test it so on and so forth and so we're helping kind of get that core scaffolding put up for the developer so they don't need to start from scratch they don't need to pull a vanilla smart contract off of a open source library they can leverage ones that are kind of battle tested through our through our internal infrastructure so the last part of our kind of offering is this marketplace of pre developed components that developers can leverage to rapidly prototype or build their applications whether it be consumer engineer or enterprise that one and you were developer what's your back my background yeah so I studied entrepreneurship and Information Systems so I do have I was a database analyst at fidelity it was my last job in the corporate world so I do have some experience developing nowhere near that of my co-founder AJ or some of our other but but yeah I understand the core concepts pretty well well speaking blockchain who if she was talking about obviously you you see a lot of mainstream companies obviously the banks are all looking at it you're seeing companies we just you know heard VMware making some noise the other day you're at certainly IBM makes a lot of noise about smart contracts so you're seeing some of these mainstream enterprise tech companies you know commit to it what do you see there in terms of adoption in the mainstream yeah no I think the enterprise space is gonna want to fully embrace this technology first I think the consumer level we're still a little bit ways away there just because this infrastructure and this tooling is needed before developers kind of get there but from the enterprise space what we see I mean obvious things like supply chain being a phenomenal use case the blockchain technology Walmart IBM are already implementing really cool solutions one of them my advisors Rob Dulci is the president of Asia and they've successfully implemented several blockchain projects from car parts manufacturers to track and trace through wine seeds and this from grape seeds and so there's a lot of different use cases in the supply chain side identity is really exciting Estonia is already doing some really cool work with digital identities that's gonna have a big impact voting systems etc but also thinking through some newer concepts like video streaming and decentralization of Network Maps and so there's many different use cases and for us we're not trying to necessary solve like a dis apply chain problem or anything we're trying to give a set of tools that anyone can use for their verticals so we're excited to see kind of what a spreads used for and over the next several months to here I remember you mentioned V chain before so explain what V chain is and now your what you're doing with those guys yes if V chain is another kind of next generation blockchain they're they're v chain Thor is the new platform and actually their main net launch is tomorrow and they're really excited they're introducing heightened security faster block times more transactions per second they have a really interesting governance model that I think is a good balance between pure decentralization in the centralized world which i think is that that intermediate step that a lot of these enterprises are going to need to get to end of the block chain space and we're working with them or lon on their platform so our token sale will be run through V chain which is great in addition we'll be working with them with through strategic partnerships and the goal is have espresso be the entry point for developers coming into V chain so we'll help kind of navigate the waters and kind of have them leverage the pre-built smart contracts and get more developers into the ecosystem okay let's talk about your token sale so you're doing the utility token yep and so that means you've actually got utility in the token so how is that utility token being utilized within your community yeah so the data actually the token is used to meter and mitigate abuse in the platform as well so at every single transaction it'll validate the transaction in addition it will be an abstraction layer since we do speak to multiple block chains that ezpz token will have to abstract up to aetherium to Thor which is the V chain token the future dragon chain etc so that's a really interesting use case and one of the interesting things we're trying to solve right now if you're a developer trying to come in and use it it cryptocurrency for development you need to go to something like a coin base you have to exchange fiat to aetherium you have to push that out to a third party exchange you have to do a trade and then you have to send that digital wallet address where you get easy peasy Oh to our account after that's a ton of friction and that's more friction if you're not a crypto person you're gonna be what is it you're gonna be asking to do it yeah so we're talking to some pretty big potential partners that allow kind of they would be the intermediate intermediary or money service to allow a seamless transition for engineer just to come straight onto espresso put down a credit card bank account verified go through the standard kyc AML process and then be able to get easy peasy in real time and that's something that at a macro level I think is one of the biggest barriers to entry in the botching space today so what do you call you your token easy-peasy okay so you're making that simple transparent done so you're doing a utility token you do in a raise where are you at would that raise give us the details there yeah yes so we just close our friends and family around we're not private sale right now are working closely with the VA in the VA chain foundation helping kick that off right now as well and we're yeah this is gonna be much more strategic capital in this round and then after that we'll be moving into since we are partnered with each a in their community gets a little bit of exclusivity in the next piece of the round so their master note holders will get a bigger discount in the next round and then the last round will be the public round for the general community and that's where we anticipate a lot of developers we already have development shops coming on participating in the first round which is great because the thought process is we want to get as many developers in this platform as possible throughout the summer and I think that's one of the most unique things about the token sales it's not just raising capital it's actually getting people that want to use your product to buy him now and that's that's amazing so okay so you're doing the private sale first right and you open that up to those types of folks that you just mentioned and they get some kind of discount on the on the token because they're there in early and they're backing you guys early and then you guys got a telegram channel I know it was on the recently anything is exploding it looks like a pretty hot you know offering and then then what happens next then you open it up to just a wider audience we start getting the core community members from V chain and then after that the public sale will be really targeted for the unused these are the people that you know need to put in a large substantial amount of capital again and at that point you could put in a couple hundred dollars and actually participate in in the token sale and you'd be getting in the kind of ground Florida sand and the SEC just made a ruling you know recently a week ago or so that Bitcoin and in aetherium were not security so that's a good thing nonetheless you as a CEO and entrepreneur you must have been concerned about you know a utility token and making sure everything's clean that there actually is utility you can't just use the utility token to do a raise and then go build the products you have you had it you have a working product right yeah so there's a lot of functionality already set up and we're going to continue to iterate before we even get close to the actual tokens or the public sale right so we anticipate having full functionality of what we want to get out there to the development world by the end of the sale so it's the thing that we I think one of the biggest things in this space right now in terms of the law and compliance side is a lot of self regulation since in the u.s. in particular it's such a great area you need to one stay up-to-date with every single hearing announcement but also really make sure you're you're taking best practices with kyc AML making sure the people you know good people that are investing into the comm or I've kind of participating in the allocation and and that's something we you know we've spent a lot of time with our legal team I've got pretty intimate with our lawyers and really understanding kind of the nuances of this space over time what about domicile what can you advise people you know based on your experience in terms of domicile yeah I'm not a lawyer but based on our experience I mean there's some great places over in in Europe you know Switzerland Malta Gibraltar we're down on the came in and also Singapore there's a you know these different legislature or jurisdictions are writing new law to support the effort and I think that's gonna continue to happen and I hope it happens in the u.s. too so we remove some of this nuance and gray areas that people can feel more comfortable operating and I think that's gonna happen hopefully soon in the next six months or so we'll see but as long as more guidance continues to come out I think we can operate or people can operate in the US I know a lot of people are moving offshore like we did so just something that's gonna it's a tough area right now well it gives you greater flexibility um and it like you said it's less opaque so you can have more confidence that what you're gonna do is on the up-and-up because as an entrepreneur you don't want you know I'm not gonna worry about compliance you just want to do your job and write great code and execute and build a company and so I mean I feel I don't know if you agree that the u.s. is a little bit behind you know this is kind of really slow to support entrepreneurs like yourselves like like us we'd like more transparency and clarity and you just can't seem to get a decision you're sort of in limbo and you got to move your business ahead so you make a decision you go to the Caymans you go to Switzerland you go to Malta and you move on right so and I think it's interesting too and you know a lot of what the SEC did in the beginning there's a ton of bad actors out there just as well and there's a bunch of good actors too so again if you yourself regulate you play you really understand what you need to do to be compliant you should be fine but again I think the flexibility you get right now is the more kind of defined law and some these other jurisdictions makes a lot of it yeah and I don't mean to be unfair to SEC they are doing a job and they need to protect the little guy and protect the innocent no question I would just like to see them be more proactive and provide more clarity sooner than later so okay last question the Seaport scene in Boston you know we always compare Boston and silicon silicon valley you can't compare the two Silicon Valley's a vortex in and of itself but the Boston scenes coming back there's blockchain there's IOT the Seaport is cranking you guys are in the Seaport you live down there what are you seeing would give us a what's the vibe like ya know watching me just passed about a month ago it may be less and as the great turnouts I spoke at a few events a few hundred people kind of it each one which is great and it's interesting you get a good mix of Enterprise people looking to learn and educate themselves in the space you see the venture capital side moving into the space and participating in a lot of these larger scale events and it's definitely growing rapidly in terms of the blockchain scene in Boston and I spent some time in New York and that's another great spot to and an even think places like Atlanta and I was down in Denver I did a big presentation down in Denver which was awesome and and now the coolest thing about blockchain is it really is global I spent a lot of time in Asia and in Europe and speaking over there the the pure at like the tangible energy in the room is amazing and it's one of the most exciting things about the industry many people that in the space know we're on the cutting edge here we're on the this is a new frontier that we're building along the way being part of that and helping define that is pretty exciting stuff that's cool you know I said last question I lied I forgot to ask you a little bit more about your your team maybe you could you talk a team your team your advisors maybe you could just give us a brief yeah okay there my co-founder and CTO we've been working together since I believe my sophomore year at college so it's been a while and he's their original crypto a blockchain guy and and pushed us in the spaces leading to the product development on that from in the top of that we have Craig Gainsborough our CFO I actually spent a lot of time at PwC he was the North America tax and advisory CFO over there Jalen Lou is the director of product marketing Kevin coos the head of product he worked he was nominated for a Webby and then we have our ops team Kyle who's a former campus - a complete business deaf guy over there that's working on us from some of the other side on the advisory team we have a really good team sunny luke from the CEO and founder of e chain just came on eileen quentin the president of Dragon chain foundation that was the blockchain company spun out of Disney and then David for gamma is the co-founder and had a product at autonomy that's an IOT protocol really really cool stuff happening over there new new new program coming about Rob Dulci as the president of Asia in North America which is the supply chain company and they've already successfully deployed a handful of use cases and mihaela dr. mahele Uluru who is really interesting and in this sense that she was working on decentralized systems before they were called blockchain she worked with the professor in Berkeley that defined decentralized in technology and she speaks in the World Economic Forum frequently and is really just a global presenter so we have we feel like we have a really strong team right now and we're actually getting to the point of scaling so it's gonna be exciting to start bringing in some new people and picking up the momentum it's super exciting well listen congratulations on getting to where you are and best of luck going forward best of luck with the raise and and solving the problem that you're solving it's it's an important one and thanks for coming in the cube of course thank you so much you're welcome all right thanks for watching everybody we'll see you next time this is david onte
SUMMARY :
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Eve Maler, ForgeRock | Data Privacy Day 2018
>> Hey, welcome back everybody. Jeff Frigg here with theCUBE. We're at Data Privacy Day 2018 here at Linked-In's brand new, downtown San Francisco headquarters not in Sunny Vale. And we're excited to be here for the second time. And we've got Eve Maylar back she's a VP in innovation and emerging tech at Forge Rock, we caught up last year, so great to see you. >> Likewise. >> So what's different in 2018 than 2017? >> Well GDPR, the general data protection regulation Well, also we didn't talk about it much here today, but the payment services directive version two is on the lips of everybody in the EU who's in financial services, along with open banking, and all these regulations are actually as much about digital transformation, I've been starting to say hashtag digital transformation, as they are about regulating data protection and privacy, so that's big. >> So why aren't those other two being talked about here do you think? >> To a certain extent they are for the global banks and the multinational banks and they have as much impact on things like user consent as GDPR does, so that's a big thing. >> Jeff: Same penalties? >> They do have some penalties, but they are as much about, okay, I'm starting to say hashtag in front of all these cliches, but you know they are as much about trying to do the digital single market as GDPR is, so what they're trying to do is have a level playing field for all those players. So the way that GDPR is trying to make sure that all of the countries have the same kind of regulations to apply so that they can get to the business of doing business. >> Right, right, and so it's the same thing trying to have this kind of unified platform. >> Yup, absolutely, and so that affects companies here if they play in that market as well. >> So there's a lot of talk on this security site when you go to these security conferences about baking security in everywhere, right? It can't be OL guard anymore, there is no such thing as keeping the bad guys out, it's more all the places you need to bake in security, and so you're talking about that really needs to be on the privacy side as well, it needs to go hand-in-hand, not be counter to innovation. >> Yes, it is not a zero sum game, it should be a positive sum game in fact, GDPR would call it data protection by design and by default. And so, you have to bake it in, and I think the best way to bake it in is to see this as an opportunity to do better business with your customers, your consumers, your patients, your citizens, your students, and the way to do that is to actually go for a trust mark instead of, I shouldn't say a trust mark, but go for building trusted digital relationships with all those people instead of just saying "Well I'm going to go for compliance" and then say " Well I'm sorry if you didn't feel that action "on my part was correct" >> Well hopefully it's more successful than we've seen on the security side right? Because data breaches are happening constantly, no one is immune and I don't know, we're almost kind of getting immune to it. I mean Yahoo's it was their entire database of however many billions of people, and some will say it's not even when you get caught it's more about how you react, when you do get caught both from a PR perspective, as well as mending faith like the old Tylenol issue back in the day, so, on the privacy side do you expect that to be the same? Are these regulations in such a way where it's relatively easy to implement so we won't have kind of this never ending breach problem on the security side, or is it going to be kind of the same. >> I think I just made a face when you said easy, the word easy okay. >> Not easy but actually doable, 'cause sometimes it feels like some of the security stuff again on the breaches specifically, yeah it seems like it should be doable, but man oh man we just hear over and over again on the headlines that people are getting compromised. >> Yeah people are getting compromised and I think they are sort of getting immune to the stories when it's a security breach. We try to do at my company at Forge Rock we're identities so I have this identity lens that I see everything through, and I think especially in the internet of things which we've talked about in the past there's a recognition that digital identity is a way that you can start to attack security and privacy problems, because if you want to, for example, save off somebody's consent to let information about them flow, you need to have a persistent storage that they did consent, you need to have persistent storage of the information about them, and if they want to withdraw consent which is a thing like GDPR requires you to be able to do, and prove that they're able to do, you need to have a persistent storage of their digital identity. So identity is actually a solution to the problem, and what you want to do is have an identity and access management solution that actually reduces the friction to solving those problems so it's basically a way to have consent life cycle management if you will and have that solution be able to solve your problems of security and privacy. >> And to come at it from the identity point of view versus coming at it from the data point of view. >> That's right, and especially when it comes to internet of things, but not even just internet of things, you're starting to need to authenticate and identity everything; services, applications, piles of data, and smart devices, and people, and keep track of the relationships among them. >> We just like to say people are things too so you can always include the people in the IT conversation. But it is pretty interesting the identity task 'cause we see that more and more, security companies coming at the problem from an identity problem because now you can test the identity against applications, against data, against usage, change what's available, not available to them, versus trying to build that big wall. >> Yes, there's no perimeters anymore. >> Unless you go to China and walk the old great wall. >> Yes you're taking your burner devices with you aren't you? (laughs) >> Yes. >> Good, good to hear >> Yeah but it's a very different way to attack the problem from an identity point of view. >> Yeah, and one of the interesting things actually about PSD2 and this open banking mandate, and I was talking about they want to get digital business to be more attractive, is that they're demanding strong customer authentication, SCA they call it, and so I think we're going to see, I think we talked about passwords last time we met, less reliance. >> Jeff: And I still have them and I still can't remember them. >> Well you know, less reliance on passwords either is the only factor or sometimes a factor, and more sophisticated authentication that has less impact, well less negative impact on your life, and so I'm kind of hopeful that they're getting it, and these things are rolling up faster than GDPR, so I think those are kind of easier. They're aware of the API economy, they get it. They get all the standards that are needed. >> 'Cause the API especially when you get the thing to thing and you got multi steps and everything is depending on the connectivity upstream, you've got some significant issues if you throw a big wrench into there. But it's interesting to see how the two factor authentication is slowly working its way into more and more applications, and using a phone now without the old RSA key on the keychain, what a game changer that is. >> Yeah I think we're getting there. Nice to hear something's improving right? >> There you go. So as you look forward to 2018 what are some of your priorities, what are we going to be talking about a year from now do you think? >> Well I'm working on this really interesting project, this is in the UK, it has to do with Affintech, the UK has a mandate that it's calling the Pensions Dashboard Project, and I think that this has got a great analogy in the US, we have 401ks. They did a study there where they say the average person has 11 jobs over their lifetime and they leave behind some, what they call pension pots, so that would be like our 401ks, and this Pensions Dashboard Project is a way for people to find all of their left behind pension pots, and we talked last year about the technology that I've worked on called user managed access, UMA, which is a way where you can kind of have a standardized version of that Google Docs share button where you're in control of how much you share with somebody else, well they're using UMA to actually manage this pension finder service, so you give access first of all, to yourself, so you can get this aggregated dashboard view of all your pensions, and then you can share, one pension pot, you know one account, or more, with financial advisors selectively, and get advice on how to spend your newly found money. It's pretty awesome and it's an Affintech use case. >> How much unclaimed pension pot money, that must just be. >> In the country, in the UK, apparently it's billions upon billions, so imagine in the US, I mean it's probably a trillion dollars. I'm not sure, but it's a lot. We should do something here, I'm wondering how much money I have left behind. >> All right check your pension pot, that's the message from today's interview. All right Eve, well thanks for taking a few minutes, and again really interesting space and you guys are right at the forefront, so exciting times. >> It's a pleasure. >> All right she's Eve Maylar I'm Jeff Frigg you're watching theCUBE from Data Privacy Day 2018, thanks for watching, catch you next time. (upbeat music)
SUMMARY :
Jeff Frigg here with theCUBE. Well GDPR, the general data protection regulation for the global banks and the multinational banks have the same kind of regulations to apply Right, right, and so it's the same thing Yup, absolutely, and so that affects companies all the places you need to bake in security, And so, you have to bake it in, and I think on the privacy side do you expect that to be the same? you said easy, the word easy okay. again on the headlines that people reduces the friction to solving those problems And to come at it from the identity point of view and identity everything; services, so you can always include the people in the IT conversation. Yeah but it's a very different Yeah, and one of the interesting and I still can't remember them. They're aware of the API economy, they get it. the thing to thing and you got multi steps Nice to hear something's improving right? So as you look forward to 2018 what are and then you can share, one pension pot, In the country, in the UK, apparently and again really interesting space and you guys Privacy Day 2018, thanks for watching, catch you next time.
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Day Two Wrap Up | PentahoWorld 2017
>> Narrator: Live from Orlando, Florida it's theCUBE covering PentahoWorld 2017. Brought to you by Hitachi Vantara. >> Welcome back to sunny Orlando everybody. This is theCUBE, the leader in live tech coverage, and this is our second day covering PentahoWorld 2017. theCUBE was here in 2015 when Pentaho had just been recently acquired by Hitachi. We then, let's see, around September timeframe we saw Hitachi rebrand, Hitachi Data Systems rebrand as Hitachi Vantara, bringing together three components of its business, the Hitachi Data Systems business, the Hitachi Insights business, and of course, the Pentaho Analytics platform. We heard yesterday from Brian Householder, the president and COO of Hitachi Vantara, what the strategy was. I thought he was a very crisp, clear presenter. The strategy made a lot of sense, it resonated. Obviously a lot of execution to be done. And then subsequently at the last two days we've heard largely from Pentaho practitioners who are applying this end to end analytics platform to really transform their businesses, to really become data driven supporting those digital transformations. So pretty positive story overall. A lot of work to be done. We got to see how this whole edge to outcome plays out. Sounds good. There's got to be some execution there. We got to see the ecosystem grow for sure. These guys got a great story. This conference should explode. >> It's really a validation for Pentaho. They've been on the market for more than a decade now as the spearhead for the open source analytics revolution in business analytics, and in predictive modeling, and in data integration, all of it open source. And they've come very far and they're really a blue chip solution program. I think this show has been a great validation of Pentaho's portfolio presence in the market. Now Hitachi Vantara has a gem of a core asset. Clearly, the storage market, the data center converged infrastructure, the core Hitachi Data Systems product lines, are starting to experience the low growth that such a mature space experiences. And clearly they're placing a strong bet on Hitachi Vantara that the IoT, that the edge analytics market, will just boom wide open. Hitachi Insight Group, which was only created last year by their corporate parent, was chartered to explore opportunities in IoT. They've got the Lumata platform. They had, Hitachi Next, their conference last month, focused on IoT. I think that's really the capstone, the Lumata portfolio, in this overall story. Now, I think what we're hearing this week is that great, they've got the components, the building blocks, of potential growth, but I don't think they're going to be able to achieve takeoff growth until such time, Hitachi Vantara, they have a stronger, more credible reach out to the developer community, specifically the developers who are building the AI and machine learning for deployment to the edge. That will require to have credibility in that space. Clearly it's going to have to be the new set of frameworks, such as TensorFlow, and MXNet, and Fee-an-o, and so forth. They're going to need some sort of a modeling framework or abstraction from it that sits on top of the Pentaho platform or really across all of their offerings, including Lumata, and enables a developer to using, the mainstream application developer to use code, whether it be Python or R or Java, whatever, to build the deep learning and AI models at the highest level of abstraction, the business level of abstraction, then to automatically compile those models, which are computational graphs, down to formats that are optimized and efficient to run on devices of all sorts, chip sets of all sorts, that are increasingly resource constrained. They're not there yet. I'm not hearing that overall developer story at this show. I think they've got a lot of smart people, including Brian, pushing them in that direction. Hopefully next year's PentahoWorld or however they may rebrand this show, I think they'll probably have more of that put together, but we'll keep on waiting to see. >> And that's something that I pushed on a little bit this week. In particular, that requires a whole new go to market where the starting point is developers and then you're nurturing those developers. And certainly Pentaho has experience with community editions, but that was more to get enterprise buyers to kind of try before they buy. As you know well, Jim, the developer community is, they're very fickle, they're persnickety, they're demanding, and they're super smart, and they can be your best advocates or they'll just ignore you. That's just kind of the way it is with developers. And if you can appeal to them you can get a foothold in markets. We've seen it. Look at what Microsoft has done, look at what Amazon has done, certainly Docker, you know, on and on and on. >> Community marketing that's full bore (mumbles) user groups, developer days, hackathons, the whole nine yards, I'm not seeing a huge emphasis on community marketing in that really evangelistic sense. They need to go there seriously. They need to win the hearts and minds of the next generation developer, the next generation developer who actually won't care about whether it's TensorFlow backends or the other ones. What they will care is the high level framework, and really a collaborative framework, that's a solution provider gives them for their teams to collaborate on building and training and deploying all this stuff. I'm not hearing from this solution provider, devops really, here this year. Hopefully in the coming years there will be. Other vendors are a bit further along than they are. We see a bit further along IBM is. We see a bit further along like Cloudera and others are in putting together really a developer friendly ecosystem of components within a broader data lake framework. >> Yeah, and that's not been the historical Pentaho DNA. However, as you know, to reach out, have a community effort to reach out to developers requires resources and commitment, and it's not a one shot deal. But, it also requires a platform, and what we're seeing today is the formation of that. The reformation of Hitachi into Hitachi Vantara with a lot of resources that has a vision of a platform, of which Pentaho is a critical component, but it's going to take a lot of effort, a lot of cultivating. I presume they're having those conversations internally. They're not ready to have them externally, which is I presume why they're not having them. But that's something that we're going to certainly watch for in the coming years. What else? You gave a talk this afternoon. >> Yeah, AI is Eating the Edge, and it was well received. In fact, when I prepared my thoughts and my research about a month ago for this event I was thinking, "Am I way too far ahead?" This is Pentaho. I've been of course familiar with them since their inception. I thought, "Are there other users? "Are there developers? "Is their community going deep into AI "and all the IoT stuff?" And the last day or so here at this event it's like, "Whoa, everybody here is into that. "They know this stuff." So, not only was I relieved that I wouldn't have to explain the ABCs of all that, they were ahead of me in terms of the questions I got. The questions are, once again, what framework should we adopt for AI, the whole TensorFlow, all those framework wars, which I think are sort of overblown and they will be fairly soon, it'll be irrelevant, but those kinds of questions. Those are actually developer level questions that people are just here and they're coming to me with. >> Well, you know, I tell you, I'm no expert in frameworks, but my advice would be whatever framework you adopt you're probably not going to be using that same framework down the road. So you have to be flexible as an organization. A lot of technical leaders tell me this is look, technology is going to come and it's going to go. We got to have great people. We've got to be able to respond to the market requirements. We have to have processes that allow us to be proactive and responsive, and that your choice of framework should ensure that it doesn't constrict you in those areas. >> And you know, the framework that actually appeals to this crowd, including the people in my room, it's a wiki bot framework, it's also what Brian Hopkins of Forrester presented, the three tier architecture. There's the edge devices. There are the gateways or hubs. There's the cloud. We call them primary, secondary, tertiaries. Whatever you call them, you put different data, you put different analytics on each of those tiers. And then really in many ways in a modular fashion then you begin to orchestrate with Kubernetes and so forth these AI infused apps and these distributed architectures, like self driving vehicles or whatever. And the buzz I've been getting here, including in my session, everybody is saying, "Yeah, that's exactly the way to go." In other words, thinking in those terms prevents you as a developer from thinking that AI has to be some monolithic frigging stack on one single node. No, it actually has to be massively parallel and distributed, because these are potentially very compute intensive applications. I think there's a growing realization in the developer community that when you're talking about developing AI you're really talking about developing two core workloads. There's the inferencing, which is where the magic happens in terms of predictions and classifications, but even more resource consumptive is the training that has to happen in the cloud, and that's data, that's exabytes, petabytes intensive potentially. That's compute intensive. Very different workload. That definitely needs to happen in the cloud primarily. There's a little bit of federated training that goes out to the edge, but that's really the exception right now. So there's a growing realization in the developer community that boy, we better get a really good platform for training. And actually they could leverage, we've seen it in our research of wiki bot is that, many AI developers, many deep learning developers, actually leverage their Spark clusters for training of TensorFlow and so forth, because of in memory massive parallelism, so forth and so on. I think there will be a growing realization in the developer community that the investments they've been making in Hadoop and Spark will just be leveraged for this growing stack, for training if nothing else. >> Well, in 8.0 that was sort of the big buzz here. And you and I talked at the open with Rebecca, our other co-host, about 8.0 A lot of incremental improvements. But you know what, in talking to customers that's kind of what they want. They want Pentaho to do a good job of incorporating, curating, open source content, open source platforms and products, bringing them into their system, and making sure that their customers can take advantage of them. That's what they consistently kept asking for. They weren't freaked out about lack of AI and lack of deep learning and ML and Weka is fine. Now maybe it's a blind spot, I don't know. >> No, no, actually I've had 24 hours since they announced to chew on it. In fact, I have a SiliconANGLE article going up fairly soon with essentially my trip report and my basic takeaway. And actually what I like about 8.0 is that it focuses on streaming, bringing open source analytic streaming more completely into the Pentaho data integration platform, in other words, their stronger interoperability with Spark streaming, with Kafka, and so forth, but also they have the ability within 8.0 to better match realtime streaming workloads to execution engines in a distributed fabric. In other words, what I think that represents not only in terms of Hitachi Vantara's portfolio, but in terms of where the industry is going with all things to do with big data applications whether or not they involve AI is streaming is coming into the mainstream, pun intended, and data at rest platforms are starting to become marginalized in a lot of applications. In other words, Hadoop is data at rest par excellence, so are a fair number of other no SQL platforms. Those are not going away. Those are the core of your data lakes. But most development is being developed now, most AI and machine learning is being developed for streaming environments that increasingly are edge oriented. So Pentaho, Hitachi Vantara, for 8.0 have put in the right incremental features for the market that lies ahead. So in many ways I think that was actually a well thought out release for this particular event. >> Great. Okay, some of the highlights here. We had a lot of different industries, gaming, we had experts on autonomous vehicles, we had the NASDAQ guys on, that was a very interesting segment, the German police interview you did, the chief data officer of community colleges in Indiana. So, a lot of diversity, which underscores the platformness of Pentaho. It's not some industry specific system. It is a horizontal capabilities platform. Final thoughts on the show, some interesting things that you saw, things you learned? >> Yeah, on the show itself, they did a really good job. Hitachi Vantara, of course it's a new brand, but it's an old company, and it's even an old established set of product teams that have come together in a hurry essentially, though it's really been two years since the acquisition. They did a really good job of presenting a unified go to market message. That's a good start They've done a good job of the fact that they had these two shows in a rapid sequence, Hitachi Next, which was IoT and Lumata, but it was Hitachi Vantara, and now this one where it's all data analytics. The fact that here in the peak of fall event season they had these two shows really highlighting their innovations and their romance for those two core of their portfolio, and have done a good job of positioning themselves in each case, that shows that the teams are orchestrating well in terms of at least go to market presenting their value prop. I think in terms of the actual, we've had a lot of great customer and partner interviews on this show. And I think, you mentioned gaming first, I wasn't actually on the gaming related CUBE interview, but gaming is a hot, of course it's a hot, hot market for AI increasingly. A lot of AI that gets developed now for lots of applications involves simulations of whatever scenario you're building, including like autonomous vehicles. So gaming is in many ways a set of practices that are well established and mature that are becoming fundamental to development of all AI, because you're developing synthetic data based on simulation environments. The fact that Hitachi Vantara has strong presence as a data provider in the gaming market I think in many ways indicates that they've got ... It's a crowded marketplace. They have much larger competitors and deeper pocketed, but I think the fact is they've got all the piece parts needed to be a roaring success in this new era, and they've got strong and very loyal customers I'm discovering, not discovering, I've known this all along. But, since I've rejoined the analysts' space it's been revalidated that Pentaho how strong in blue chip they are. Now that they're a new brand in a new era, they're turning themselves around fairly well. I don't think that they'll be isolated by ... Clearly, I mean, with AI ... AI right now belongs to AWS and Microsoft and Google and IBM to some degree. We have to recognize that the Hitachi Vantaras of the world right now are still a second tier in that arena. They probably have to hitch their wagon to at least one of those core cloud providers as a core partner going forward to really prevail. >> Dave: Which they can do. >> Yeah, they can do. >> Alright. Jim, thanks very much for closing with me. Thanks to you all for watching. theCUBE puts out a lot of content. You can go to SiliconAngle.com to see all the news. theCUBE.net is where we host all these videos. Wikibon.com is our research site, so check that out, as well. We've got CrowdChats going on, CrowdChat.net. It's just unbelievable. >> Unbelievable. >> Rush of content. We're all about the data, we're all about sharing, so check those sites out. Thanks very much to the crew here. Great job. And next week a lot going on. We're in New York City. We've got some stuff going on there. Want to thank our sponsor, without whom this show, this CUBE show, would not be possible, Hitachi Vantara slash Pentaho. >> Thank you to sunny Orlando. It's great and wonderful. >> This has been theCUBE at PentahoWorld 2017. We'll see you next time. Thanks for watching. (techno music)
SUMMARY :
Brought to you by Hitachi Vantara. and of course, the Pentaho Analytics platform. the mainstream application developer to use code, That's just kind of the way it is with developers. of the next generation developer, Yeah, and that's not been the historical Pentaho DNA. that people are just here and they're coming to me with. that same framework down the road. that has to happen in the cloud, and making sure that their customers all things to do with big data applications the German police interview you did, The fact that here in the peak of fall event season Thanks to you all for watching. We're all about the data, Thank you to sunny Orlando. We'll see you next time.
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Jason Wojahn, Accenture | ServiceNow Knowledge17
>> Live from Orlando, Florida It's the que covering service now. Knowledge seventeen Brought to you by service now. >> Welcome back to Sunny Orlando. Everybody, This is the Cube, the leader Live tech coverage. My name is Dave Volonte, and I'm here with my co host, Jeffrey Walter Wall coverage of service now. Knowledge seventeen. Jason, Johannes. Here he is. A long time cube along Lamis, a managing director at Accenture. Jason, great to see you again. >> Thanks so much. Appreciate it. >> So when Jeff and I did our for our first service now knowledge in twenty thirteen, we walked around the floor. We saw a company called Cloud Share pose. Uh, we said, you know, for this company to become a billion dollar company, they really have tto evolve the ecosystem, and that's exactly what's happened. But But before we get into that, take us through how you got to Accenture. >> Yeah. So let's see, I had an eleven year career Att. IBM decided tto leave that for no good reason other than to go try something new and way were responsible for a small company called Navigant. Nah, Vegas was one of the first service now partners in the ecosystem. We thought maybe if we had a few good years there, we might pick up some VC funding or something like that. Things moved a lot faster than we had expected. And one one twenty, thirteen We're required by Cloud Sherpas. I became president of service now, Business Unit was a new line of business in Cloud Sherpas, which was really aspiring and was a cloud services brokerage across sales force, Google and service. Now and then, of course, the good news here at the twenty fifteen, we move on to extension er and then I get the opportunity to lead the global platform team for service >> now at Accenture. So before we get into that, when you were a navigates, did you ever do a raise or did you not have two? >> Didn't have to be police tracked it all the way through. So >> what sort of people in our audience are always interested in fascinated the entrepreneur get started? That was with sort of customer funding and sort of getting getting projects, >> you know, it started like a lot of partners did at that point in time. I mean, really, the ecosystem was served by partners nobody ever heard of. Right, And, uh and so they all started kind of one deployment at a time and you see some companies that might have been doing implementations for other it some tools or something of that nature started to gravitate to this thing called service hyphen now dot com at the time, right? And, uh, couple logo changes elimination of Iife in later. Here we are over a billion dollars in the service now ecosystem and on their way to four billion by twenty twenty. >> And you guys were there early. So what advantages that did that give you? >> So I think what it taught us early on is kind of how to build, uh, and create service now, consultants, which was, you know, something that the very little of the ecosystem had at that point in time. Um, it wasn't is quite a straightforward. It's just saying, Let's take somebody who did Platform X or or, you know, application Why? And go, you know, go work on service now The first people that were rolling through while they had big company logos, they they did tend to be early adopters and those types of folks that would be kind of earlier in line. So, you know, there's kind of a whole different requirement. Hold this a different necessity. At the time, I would say two thousand, two thousand. It was really kind of the anti other platforms or other tools kind of crowd. And then we move into where we are today, which is, you know, market leading Sim tool moving rapidly into other spaces. HRC sm etcetera. So >> do you find they're still on expertise? Shortage in the marketplace? And >> there is >> How are you feeling? Not >> so. I consider US Foundation Lee a learning organization. We were back then, and we are now with over a hundred certified trainers on service. Now we had fifty of them here at the event, training on behalf of service, now largest of any partner, and we've turned that internally. So while we've very publicly recently made several acquisitions, one in Europe one in Germany are UK, Germany and, of course, Canada. We also organically, in the last fourteen months, crew Accenture's sort of Haitians more than one hundred thirty percent. So we have that training capability, and we can use that to incubate our next consultants that our next certified resource is on the platform. Did you guys know platforms are so broad? You really have to, you know, be broad and deep to be successful, like kind of scale we're at right now. And so it's important that we're kind of climbing down as deep as we can the platform as quickly as possible since Agent and did a century by Cloud services an accelerator or really, Was that there their first kind of big play with service? Now there's quite a big business case around it, because at the time he was a sales force company of with company and a service down company. So I think the answer is a little different for each of the platforms. But I'LL give you the service now platform. So what we did is we took a practice in Cloud Sherpas that was about the same size of centuries practice, and we brought them together, right. We unified the organization, which is kind of a different model for X ensure having a global platform lead on a global platform team where there's a direct line management relationship versus managing across the axes, but what that gives us an ability to kind of globally incubate skills globally moved to, You know where the center of gravity needs to be now versus where it needed to be then and so it came together quite nicely. On top of that, you see us making these few acquisitions. We'd just be three in the last six months. And it's, you know, kind of round out our global presence and capability. So we saw as we brought the organisations together, there were few. Geography is where we needed toe accelerate, Right? I mentioned we were accelerating our certifications one hundred thirty thirty percent more than doubled their staff in that time. We now have more than fifteen hundred certified Resource is in two thousand service now, resource is an extension. And, uh and that was largely through organic efforts Post cloud Sherpas acquisition. Now we layer in these additional acquisitions on top really gives it that full global capability. >> And obviously extent you had a sales force business yet folding that didn't have ah, Google businesses. Well, >> yeah, So platforms and of course, you know, absent in e mail, etcetera. So you know, they're on their way and kind of kind of re adjusting or kind of Swiss Ling for that practices. Well, but obviously my my interest in my >> phone is the service now, Okay. And then you said two thousand a trained now, professionals, >> just over two thousand service. Now, resource is in our platform team over fifteen hundred service now. Certifications. >> Uh, okay. And that's obviously global. Yeah, And then the other thing, the other big team we're hearing is that service now starting to penetrate, you know, different industries. And that's where you guys come in. I mean, you have deep, deep industry knowledge and expertise when if you could talk about how the adoption of service now is moving beyond sort of horizontal, I t into specific industries. >> So that's our big pivot. And that's the future of service. Now is a platform, not an I t. Sm tool, in my opinion. And I think the one of the foundational tenets behind the acquisitions, you see, with, like, dxy and of course, uh, of course, you know, cloud Sherpas to Accenture. Um, one of the things service that has to do to reach their market capitalization has become more than just a ninety seven, too will become a platform. Um, when you start have this platform conversations, you start having conversations that air well outside of it, they'd become business conversations. I'm sure you made the keynote this morning and heard about going horizontal across that full very often. Silas size departments in business. That's the way work gets done. And that's where the opportunity is. We find that most commonly when we're talking to prospects and customers, they want to talk about others in their sector, in their domain. What have you done with customers like me somewhere else and you end up having a conversation. So we did this here. We did that there. We did this over here, right across that whole platform. We're going deep into service now. Catalyst Model, which they just released here at acknowledged seventeen. And the reason for that is because that's where we're moving. We're creating an entire conversation across the platform, so we're certainly gonna have an industry lends to the same conversation. But we're going to bring more to that. We're gonna bring the integration stacked that we're gonna be in the custom ap Stop to that. We're gonna be the configured abstract to that. Of course you're gonna bring those outside of T APS to that. >> And the catalyst is what the gold standard of partners. >> Yeah, it really is. I mean, the service now just release the program to the partners just a few days ago. There are three partners that have catalyst today. There'LL be more of a course in time. Ours is focused on the financial sector, which we have really found to be a high growth area for us in the platform. And we also had a significant amount of domain and intellectual property in that space. That was easy for us to aggregate and really hit the market running with that one. But we'LL have more intime retail and a few others coming very quickly. And so that's where you're building a solution on top of service. Now you got exactly right cell as a solution across the platform. So just it's important not to think of it as just a new individual app or just a individual integration. But it's important to think of something much bigger >> than that. And then, you know, we're obviously it feels like we're on the steep part of the S curve. You predicted this a couple years ago that the future of service now is beyond me. But you were there doing the heavy lifting with getting people to buy into a single c M d b. Adopt the service catalog, you know, do a host things that were necessary to really take leverage. And in the early days, there was some friction in order to get people to do that. It was political, didn't really see, you know, the long term benefits, that they would maybe do it in a little pocket of opportunity. Has that changed as it changed dramatically? And how has that affected your ability to get leverage with customers, specifically the customers themselves getting leverage in other areas? >> You know, customers they're all trying to digitize, right? Everyone's trying to digitize, and it's a digitize, er die moment. It really has been digitized by moments for the last several years. Um, there's only so many places going to be able to do that. And what's so important about service now is the ability to actually bring that across work flows across organisations to relate to people in a user interface and a design that they're familiar with. You know, service now does a fantastic job. That's why we've been here in this sector. So order this software so long. But, you know, it's it's, uh, it's it's imperative anymore. It's not something that are seeing our clients have an option, too, except a reject. It's a demand. >> Yes, I want to I want to stay on this, uh, point for just a minute. I've said several times today and Jeff, you and I have talked about this that in the early days, the names that you saw in the ecosystem, you know, no offense, but like cloud Sherpas, you know, it was not a widely known brand. And now you've got the big I mean, except yours. You know, not number one, number one or number two. And what what you do on. So that lends an air of credibility. Two customers, they feel the comfort level. You've got global capabilities, got the ability to go deeper. So where do you see >> stay? Tune? It's also validation. I mean, when you're a start up company, that is a tremendous validation that a company like a century, they don't make small bets, you know, they're not going to They're not going to come and try to build a practice around your solution unless they feel like they could make some serious >> coin. So it feels Jason like we're on the cusp of Ah, you know, decade, Plus, you know, opportunity Here. You feel that way? >> I think there are other platforms that kind of paved the way of what you should expect to see out of the service now. But in my opinion service now does it better? Um, you know, I'm envisioning a place where, as service now is moving towards, you know, there's four billion mark that we're moving. We're having comments to our stack to write in that process and and the type of industrialization and rugged ization that you'd expect to see in a digital kind of movement in a digital world, you know, the least single a platform of records, a single place of record. It becomes so important for so many reasons, people adopted service down because the best of what it did, and it's extremely capable platform. But just start layering things like a I and chat bots and some of these things as well, especially a I. It needs a single source of record to make its best decisions. And if you don't have that someplace, you're not going to get the value out of a I. So not only the service now happy automate now very tactically kind of down your Peredo chart, but it's set you up for the future because it gives you that contacts that place where you can warehouse the information and let your automated solutions get in there and kind of ripped and release the best of of the solutions that they have a party available. >> I wonder if we get a riff on the sort of structure of the software business for a minute. I mean, you know, it's much different today. Like you said, everybody's going, going digital. You've got this whole big data trend going on, and a eyes now seems to be really. But if you look at some previous examples, I mean, Salesforce's an obvious example. You got used to have a sales force practice. I still do. I was in your company in your smaller company, and and I guess Oracle is the other one I look at. They had the system of record with the database ago. Probably go back to IBM Devi, too, but it was sort of that database was the main spring, uh, and then you know, Salesforce's sort of came from from C R M. But sales force It seems like there it's not the greatest workflow engine in the world. It seems like there's a lot of called the sex where service now seems to have the potential to really permeate throughout the organization. I wonder if you could give us your perspectives from you know, your your experience and in these businesses, how do you compare service now? Other software companies? >> Well, you know, a lot of software companies. Um, there's a lot of room, right? So it's It's very regular that we see successfactors workday or sales force and service now in office and azure. All kind of kind of sitting in the same place is a W s et cetera. Um, you know, those are just going to be natural. There's gonna be those that grow and scale and those that do not. But one of the things that I think it's most powerful about a service now, is it my opinion? It's got the best workflow capability to span across those different stacks, and that gives you your Swiss army knife, right? That gives you your ability too almost integrate with anything you want to in a meaningful way by directionally uniter, actually etcetera to bring that data in an enriched away into a single repository and then the layer these other things like Aye, aye and chat bots. On top of that, you get that console experience. A lot of the executives I'm talking to you right now are wrestling things with things like universal cues or a single approval Q. Or things of that nature search now does that really easy. That's an easy thing to do. What isn't easy right is making sure you aggregate all those things up in a meaningful way to a single source and then putting in somebody's hand that they can actually do something with contacts. But it's in St John. Donnie in the Kino talked about what? What's cool about centric? Uh, entry is you cross all those different silos where, if you're coming in, is the CIA right amount for your coming in as a marketing automation after you're coming in as a pick, your favorite silo SAS app. You don't have the benefit of being involved in so many kind of cross silo processes where service now came in, uh, check. They said it is our homies, uh, Frankie, So to say so you're already kind of touching, which gives you a better footprint from which to now go up into those. There are many organisations in a business that understand their underlying technology. But tonight, T Wright brothers, they kind of understand the blueprint. But, you know, I've seen a lot of articles about the rise of the chief digital officer. Anything like that. Reality is the CEO is a digital officer. Now, if they're not, they're not gonna be that CEO very long. And they need to be able to work within the context of digitizing everything. >> Well, this gives him a platform to actually deliver that value across the enterprise. So Alright, Jason, Hey, it's great to see you again. Thanks so much for coming on. Sharing your perspectives and congratulations on all the great success and continue. >> Appreciate it. Thank you very much. And >> I keep it right there, buddy. Jeff and I'll be back with our next guest right after this. We're live from service now. Knowledge seventeen. This is cute
SUMMARY :
Knowledge seventeen Brought to you by service now. Jason, great to see you again. Thanks so much. Uh, we said, you know, for this company to become a billion of course, the good news here at the twenty fifteen, we move on to extension er and then I get the opportunity So before we get into that, when you were a navigates, did you ever do a raise or did you not have Didn't have to be police tracked it all the way through. you know, it started like a lot of partners did at that point in time. And you guys were there early. and create service now, consultants, which was, you know, something that the very little of the ecosystem And it's, you know, kind of round out our global presence And obviously extent you had a sales force business yet folding that didn't have ah, So you know, And then you said two thousand a trained now, just over two thousand service. now starting to penetrate, you know, different industries. Um, one of the things service that has to do to reach their market capitalization has become more than I mean, the service now just release the program to the partners just a few days ago. Adopt the service catalog, you know, do a host things that were necessary to really take leverage. you know, it's it's, uh, it's it's imperative anymore. So where do you see that a company like a century, they don't make small bets, you know, they're not going to They're not going to come and try to build a So it feels Jason like we're on the cusp of Ah, you know, decade, Plus, to see in a digital kind of movement in a digital world, you know, the least single a platform I mean, you know, Um, you know, those are just going to be natural. Jason, Hey, it's great to see you again. Thank you very much. Jeff and I'll be back with our next guest right after this.
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