>> Narrator: Live from Denver, Colorado it's theCUBE. Covering Commvault Go 2019. Brought to you by Commvault. >> Hey, welcome back to theCUBE. Lisa Martin with Stu Miniman, we're wrapping up close-- Wrapping up our coverage of two days at Commvault Go in Colorado and we're excited to welcome a new gust to theCUBE. We have Tim Carben, Principle Systems Engineer for Storage and Data Protection at Mitchell, a Commvault customer. Tim, welcome to the program. >> Thanks for having me. >> Lisa: First question. >> Yes. >> Are you ready for the interview? (Tim shows off his shirt) >> I came ready. >> Lisa: You were born ready! >> Yes. (Lisa laughs) >> So for those of you who weren't here, the get ready, be ready is a big theme of the event. So, Tim, first of all, before we get into what Mitchell is doing with Commvault, tell our audience who Mitchell is, what types of products and services do you deliver? >> Well, Mitchell is a little known name, but we are a technology company that provides smart solutions, or smart insurance solutions. (Tim sighs) I'm sorry, we provide smart technology solutions for insurance companies in the area of property and casualty. >> Okay. That's a big, that's a-- >> That's a mouth full. >> It is a mouth full, but you did really well. So based here in the US? >> Tim: Yes in San Diego. >> Oh, that's right, Sunny San Diego. We were just talking about the scooter problem. How could I forget? So, you came onboard there, you said around five or so years ago? >> Tim: Yes, about five and a half years. >> If I think of like, insurance. (Lisa cringes) The data volume growing, right, must be, you're wincing, exponential. Talk to us about the data strategy and the importance of data to Mitchell and what you're doing with Commvault to protect it, get that visibility and use it to deliver stellar services. >> Well that's exactly it. It's, we see growth and, year over year and making sure that we keep that data protected is the most important thing. We have to be able to provide that back to our customers, in an instant and keep it available. That's number one is keeping everything available. So, of course I'm going to choose Commvault. I always look into everything that's in the market and I talk with everyone. I mean, I've had conversations with everyone from Rupert to Veritas and I agree with Forrester in saying that Commvault's the best product for the data protection. >> Lisa: Why? >> Mainly, because we're seeing them move forward faster than anyone else. They're able to-- Or I'm able to, I guess I should say, utilizing Commvault, microtune my environment to be able to provide the fastest level of backup and recovery. Rather than buying blocks and putting these blocks together. And even when it comes to the hyperscale product, it's a Red Hat server cluster. So it's not a black box you can't see inside of, you understand what's going on underneath it and it is a tried and true methodology for doing what you're trying to do and it's... I guess for lack of better words, just really resilient, I love it. >> Great, so Tim, you said you've looked at a lot of solutions, you've been on Commvault for quite a while. Talk to us a little bit about that usability of the product, you know? Some of the questions we have is, you know how simple it actually is to use, you know how much your team needs to study up and get on it and just, kind of, the cadence of change that you're seeing coming from Commvault. >> Now, my team's really good. You know we've been-- They've been with Commvault since version six they know how to use the Java console. So, it's not so much as, they are learning something new, but what's happening and what I've noticed with Commvault, from within the Java console to the command center, is they're making everything else a lot easier. So, they're not changing the way I'm doing my mature backups of, say Oracle, or, you know file system, things like that, but they are making it a lot easier for me to start and recover and I guess, change configuration of the VMware backups. They're making it easier of me to manage my storage and with the command center or with the web console, I should say, they're making it so much easier to report. Anyone that's utilized the CommNet from back in the day, the old reporting tool, versus the new centralized metrics reporting tool, knows that there's no comparison whatsoever. And I can point all of my CommCells to one reporting system and provide reports that go over everything from storage utilization to, you know, just resource utilization all the way down to chargeback, based upon any given criteria I want. >> You have full visibility? >> Full visibility. >> You mentioned that you've been a Commvault customer for a while, not just at Mitchell, but your previous company, you also said before we started that you've done a lot of speaking on behalf of Commvault, your use case, other challenges that you had, the business outcomes. I would love to get your perspective on being one of those customer champions, what are some of the things that you're hearing from prospective Commvault customers? Are they asking you for your advice, like hey, we had this kind of compelling event, Tim, what would you recommendation be? >> A lot of it is specifics and I think that's, you know, they'll be asking questions based upon who they're talking to and I'm the guy that you talk to when you want to talk the details. So they'll come to me and say hey, what about this hyperscale configuration and I'll say, well rather than go with the larger environment, go with the smaller nodes and spread it wider, that way you can transfer more data in. But... It's a lot of just how is it working for you? And even into the newer environments where we're looking at the, you know, 0365 being backed up by SaaS is, how easy is it to configure? And that is quite possibly the easiest thing to configure that I've ever run across. >> Wow. Ever? >> Ever. Well, like I said, they keep making things better and in the past I've used, you know, Veritas backup Exec, as everyone has back in the day. I mean, we've done data transfer on tapes, I've used TSM for seven years, so everything's going to be easier than that and even a lot of testing of different backup applications and when you look at what we're doing with cloud configuration and Commvault SaaS model, Commvault really takes a lot of the configuration out that you would need to do and they have their own CommCell administrator that takes care of it. I was talking with Justin not too long back, he's here I was so happy to get to meet him and he manages all that for us. We enter in the specifics as far as configuration and it's done. >> So you guys-- Oh, go ahead, Stu. >> So, Tim, you know, what I'm curious about is the feedback loop that you have with Commvault. Obviously you're quite happy with the product, you've seen the maturation over time. Are there things you're asking for, or things that you're seeing on their roadmap or maybe things that were announced this week, that are exciting you or things that you would love to help be doing things even better than what you're doing today? >> I don't know, this may be the thing that the sales people don't like about me. Is I don't hold back when I see something that I want to see different and I've done this with different storage manufacturers that I've worked with, as well as, of course with Commvault and the one things that I always come back to and this is one thing I joked with my previous sales person on is, if you're going to call it Commvault Complete, why doesn't it include orchestrate and activate? You could just call it Commvault and then give us another Commvault Complete that actually contains everything in it, because, I wish I could run the activate in-house. The problem is, is I've priced it out, I've provided that data to my upper management and they just will not buy off on it. >> And what was Commvault's response to that feedback? 'Cause they're very pro-listening to their customers, we've heard that resoundingly. >> They are and there really wasn't anything. They said they're hand things up the channel and what's interesting about it is in talking to the activate people today, or, yes, either way. During the show, I found out that they added another plan that would allow you to buy activate by the terabyte and not by the user. So that may be something that could help drop the price if we isolate specific environments to what we would use the activate for and that would be (Tim nods) workable, I guess I should say. >> So, speaking of activate, data governance, insights, the California Consumer Privacy Act, CCPA is around the corner. >> Yes. >> You're based in San Diego. Where is Mitchell in terms of its readiness for that and how is Commvault, ar they part of that solution to get ready? >> As far as-- I can speak to the data protection side of it, because that's where I'm at. >> Lisa: Yeah. >> And I have everything in place for us to be ready by the time everything comes through. And it is utilizing Commvault. I mean, that's the backbone of being able to keep us protected. At that level and all levels, I should say. >> Tim, as we mentioned before, you've been speaking, you've been quite busy at the show, give us, you know, some of the highlights that you've had and, you know, what brings you to Go and how many of them have you been to? >> Well, I went to the first two Florida and DC. I skipped out on the last one, I wanted to send my coworkers there. So my coworkers that I work with, I made it a point I said I'm staying at the office, I'll take care of everything, go and-- No pun intended. >> Lisa: I was going to say that was good. >> Yes. (Lisa and Tim laughing) And then I came back to this one. The big thing is learning. This is an opportunity for me to talk to industry experts, to talk to customers who have done things that I'm planning on doing in the future, to help out customers who haven't done things that I've already done and let 'em know hey look out for this or look out for that. But, with this one a big part of it is looking at the workflows, looking at the automation. Utilizing or being able to utilize all the other features that I have available to me that I'm not using right now. >> Last question in the last few seconds of the time we have left, lots of announcements from Commvault in the last nine months a lot of change, a lot of leadership change, reps to market change, new ventures. Some of your perspective of what you're seeing with this new Commvault? >> Well, it's exciting when you look at it. At first I wondered about the Hedvig acquisition. I mean, it's a step into the primary storage market and some people say that a lot of the companies that are partners with Commvault could see that as overstepping boundaries, but when I learn what they're doing and what they're planning on doing and utilizing it as more of a data protection multicloud strategy, this really could push them a little bit further along than anyone else than the data protection market is. So, the changes look to be, for lack of better words, really good for the company and in turn really good for us, the consumer. And making sure that we can do everything that we need to do and we're ready to move forward. >> 'Course you are, you have the shirt. >> Tim: That's right, we're ready >> Well Tim, Tim thank you for joining Stu and me on theCUBE this afternoon. Sharing with us what's going on at Mitchell and you perspectives on knowing Commvault as long as you have. We appreciate your time. >> Thank you for having me. >> Our pleasure. For Stu Miniman, I'm Lisa Martin and you're watching theCUBE from Commvault Go '19. (upbeat tune)