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The Great Supercloud Debate | Supercloud22


 

[Music] welcome to the great super cloud debate a power panel of three top technology industry analysts maribel lopez is here she's the founder and principal analyst at lopez research keith townsend is ceo and founder of the cto advisor and sanjeev mohan is principal at sanjmo super cloud is a term that we've used to describe the future of cloud architectures the idea is that super clouds are built on top of hyperscaler capex infrastructure and the idea is it goes beyond multi-cloud the premise being that multi-cloud is primarily a symptom of multi-vendor or m a or both and results in more stove we're going to talk about that super cloud's meant to connote a new architecture that leverages the underlying primitives of hyperscale clouds but hides and abstracts that complexity of each of their respective clouds and adds new value on top of that with services and a continuous experience a similar or identical experience across more than one cloud people may say hey that's multi-cloud we're going to talk about that as well so with that as brief background um i'd like to first welcome our painless guys thanks so much for coming on thecube it's great to see you all again great to be here thank you to be here so i'm going to start with maribel you know what i just described what's your reaction to that is it just like what like cloud is supposed to be is that really what multi-cloud is do you agree with the premise that multi-cloud has really been you know what like chuck whitten from dell calls it it's been multi-cloud by default i call it a symptom of multi-vendor what's your take on on what this is oh wow dave another term here we go right more more to define for people but okay the reality is i agree that it's time for something new something evolved right whether we call that super cloud or something else i you know i don't want to really debate the term but we need to move beyond where we are today in multi-cloud and into if we want to call it cloud 5 multi-cloud 2 whatever we want to call it i believe that we're at the next generation that we have to define what that next generation is but if you think about it we went from public to private to hybrid to multi and every time you have a discussion with somebody about cloud you spend 10 minutes defining what you're talking about so this doesn't seem any different to me so let's just go with super cloud for the moment and see where we go and you know if you're interested after everybody else makes their comments i got a few thoughts about what super cloud might mean as well yeah great so i and i agree with you when we like i said in a recent post you could call it cl cloud you know multi-cloud 2.0 but it's something different is happening and sanjeev i know you're not a you're not a big fan of buzz words either but i wonder if you could weigh in on this topic uh you mean by the way sanjeev is at the mit cdo iq conference a great conference uh in boston uh and so he's it's a public place so we're going to have i think you viewed his line when he's not speaking please go ahead yeah so you know i come from a pedigree of uh being an analyst of uh firms that love inventing new terms i am not a big fan of inventing new terms i feel that when we come up with a new term i spend all my time standing on a stage trying to define what it is it takes me away from trying to solve the problem so so i'm you know i find these terms to be uh words of convenience like for example big data you know big data to me may not mean anything but big data connotes some of this modern way of handling vast volumes of data that traditional systems could not handle so from that point of view i'm i'm completely okay with super cloud but just inventing a new term is what i have called in my previous sessions tyranny of jargons where we have just too many jargons and uh and they resonate with i.t people they do not resonate with the business people business people care about the problem they don't care about what we and i t called them yeah and i think this is a really important point that you make and by the way we're not trying to create a new industry category per se yeah we leave that to gartner that's why actually i like super cloud because nobody's going to use that no vendor's going to use the term super cloud it's just too buzzy so so but but but it brings up the point about practitioners and so keith i want to bring you in so the what we've talked about and i'll just sort of share some some thoughts on the problems that we see and and get keith get your practitioner view most clouds most companies use multiple clouds we all kind of agree on that i think and largely these clouds operate in silos and they have their own development environment their own operating environment different apis different primitives and the functionality of a particular cloud doesn't necessarily extend to other clouds so the problem is that increases friction for customers increases cost increases security risk and so there's this promise maribel multi-cloud 2.0 that's going to solve that problem so keith my question to you is is is that an accurate description of the problem that practitioners face today do what did i miss and i wonder if you could elaborate so i think we'll get into some of the detail later on why this is a problem specifically around technologies but if we think about it in the abstract most customers have their hands full dealing with one cloud like we'll you know through m a and such and you zoom in and you look at companies that have multiple clouds or multi-cloud from result of mma mna m a activity you'll see that most of that is in silos so organizationally the customer may have multiple clouds but sub orchid silos they're generally a single silo in a single cloud so as you think about being able to take advantage of of tooling across the multicloud of what dave you guys are calling the super cloud this becomes a serious problem it's just a skill problem it's too much capability uh across too many things that look completely different than another okay so dave can i pick up on that please i'd love i was gonna just go to you maribel please chime in here okay so if we think about what we're talking about with super cloud and what keith just mentioned remember when we went to see tcp ip and the whole idea was like how do we get computers to talk to each other in a more standardized way how do we get data to move in a more standardized way i think that the problem we have with multi-cloud right now is that we don't have that so i think that's sort of a ground level of getting us to your super cloud premise is that and and you know google's tried it with anthony's like everybody every hyperscaler has tried their like right one to run anywhere but that abstraction layer you talk about what whatever we want to call it is super necessary and it's sort of the foundation so if you really think about it we've spent like 15 years or so building out all the various components of cloud and now's the time to take it so that cloud is actually more of an operating model versus a place there's at least a base level of it that is vendor neutral and then to your point the value that's going to be built on top of that you know people been trying to commoditize the basic infrastructure for a while now and i think that's what you're seeing in your super cloud multi-cloud whatever you want to call it the infrastructure is the infrastructure and then what would have been traditionally that past layer and above is where we're going to start to see some real innovation but we still haven't gotten to that point where you can do visibility observability manageability across that really complex cloud stack that we have the reason i the reason i love that tcpip example hm is because it changed the industry and it had an ecosystem effect in sanjiv the the the example that i first example that i used was snowflake a company that you're very familiar with that is sort of hiding all that complexity and right and so we're not there yet but please chime in on this topic uh you gotta you gotta view it again uh after you building upon what maribel said you know to me uh this sounds like a multi-cloud operating system where uh you know you need that kind of a common uh set of primitives and layers because if you go in in the typical multi-cloud process you've got multiple identities and you can't have that you how can you govern if i'm if i have multiple identities i don't have observability i don't know what's going on across my different stacks so to me super cloud is that call it single pane of glass or or one way through which i'm unifying my experience my my technology interfaces my integration and uh and i as an end user don't even care which uh which cloud i'm in it makes no difference to me it makes a difference to the vendor the vendor may say this is coming from aws and this is coming from gcp or azure but to the end user it is a consistent experience with consistent id and and observability and governance so that to me makes it a big difference and so one of floyer's contribution conversation was in order to have a super cloud you got to have a super pass i'm like oh boy people are going to love that but the point being that that allows a consistent developer experience and to maribel's earlier point about tcp it explodes the ecosystem because the ecosystem can now write to that super pass if you will those apis so keith do you do do you buy that number one and number two do you see that industries financial services and healthcare are actually going to be on clouds or what we call super clouds so sanjeev hit on a really key aspect of this is identity let's make this real they you love talk about data collaboration i love senji's point on the business user kind of doesn't care if this is aws versus super cloud versus etc i was collaborating with the client and he wanted to send video file and the video file uh his organization's access control policy didn't allow him to upload or share the file from their preferred platform so he had to go out to another cloud provider and create yet another identity for that data on the cloud same data different identity a proper super cloud will enable me to simply say as a end user here's a set of data or data sets and i want to share a collaboration a collaborator and that requires cross identity across multiple clouds so even before we get to the past layer and the apis we have to solve the most basic problem which is data how do we stop data scientists from shipping snowballs to a location because we can't figure out the identity the we're duplicating the same data within the same cloud because we can't share identity across customer accounts or etc we we have to solve these basic thoughts before we get to supercloud otherwise we get to us a turtles all the way down thing so we'll get into snowflake and what snowflake can do but that's what happens when i want to share my snowflake data across multiple clouds to a different platform yeah you have to go inside the snowflake cloud which leads right so i would say to keith's question sanjeev snowflake i think is solving that problem but then he brings up the other problem which is what if i want to share share data outside the snowflake cloud so that gets to the point of visit open is it closed and so sanji chime in on the sort of snowflake example and in maribel i wonder if there are networking examples because that's that's keith's saying you got to fix the plumbing before you get these higher level abstractions but sanji first yeah so i so i actually want to go and talk a little bit about network but from a data and analytics point of view so i never built upon what what keith said so i i want to give an example let's say i am getting fantastic web logs i and i know who uh uh how much time they're spending on my web pages and which pages they're looking at so i have all of that now all of that is going into cloud a now it turns out that i use google analytics or maybe i use adobe's you know analytics uh suite now that is giving me the business view and i'm trying to do customer journey analytics and guess what i now have two separate identities two separate products two separate clouds if i and i as an id person no problem i can solve any problem by writing tons of code but why would i do that if i can have that super pass or a multi-cloud layout where i've got like a single way of looking at my network traffic my customer metrics and i can do my customer journey analytics it solves a huge problem and then i can share that data with my with my partners so they can see data about their products which is a combination of data from different uh clouds great thank you uh maribel please i think we're having a lord of the rings moment here with the run one room to rule them all concept and i'm not sure that anybody's actually incented to do that right so i think there's two levels of the stack i think in the basic we're talking a lot about we don't have the basic fundamentals of how do you move data authenticate data secure data do data lineage all that stuff across different clouds right we haven't even spoken right now i feel like we're really just talking about the public cloud venue and we haven't even pulled in the fact that people are doing hybrid cloud right so hybrid cloud you know then you're talking about you've got hardware vendors and you've got hyperscaler vendors and there's two or three different ways of doing things so i honestly think that something will emerge like if we think about where we are in technology today it's almost like we need back to that operating system that sanji was talking about like we need a next generation operating system like nobody wants to build the cloud mouse driver of the 21st century over and over again right we need something like that as a foundation layer but then on top of it you know there's obviously a lot of opportunity to build differentiation like when i think back on what happened with cloud amazon remained aws remained very powerful and popular because people invested in building things on amazon right they created a platform and it took a while for anybody else to catch up to that or to have that kind of presence and i still feel that way when i talk to companies but having said that i talked to retail the other day and they were like hey we spent a long time building an abstraction layer on top of the clouds so that our developers could basically write once and run anywhere but they were a massive global presence retailer that's not something that everybody can do so i think that we are still missing a gap i don't know if that exactly answers your question but i i do feel like we're kind of in this chicken and egg thing which comes first and nobody wants to necessarily invest in like oh well you know amazon has built a way to do this so we're all just going to do it the amazon way right it seems like that's not going to work either but i think you bring up a really important point which there is going to be no one ring to rule them all you're going to have you know vmware is going to solve its multi-cloud problem snowflake's going to do a very has a very specific you know purpose-built system for it itself databricks is going to do its thing and it's going to be you know more open source i would companies like aviatrix i would say cisco even is going to go out and solve this problem dell showed at uh at dell tech world a thing called uh project alpine which is basically storage across clouds they're going to be many super clouds we're going to get maybe super cloud stove pipes but but the point is however for a specific problem in a set of use cases they will be addressing those and solving incremental value so keith maybe we won't have that single cloud operating you know system but we'll have multiple ones what are your thoughts on that yeah we're definitely going to have multiple ones uh the there is no um there is no community large enough or influential enough to push a design take maribel's example of the mega retailer they've solved it but they're not going to that's that's competitive that's their competitive advantage they're not going to share that with the rest of us and open source that and force that upon the industry via just agreement from everyone else so we're not going to get uh the level of collaboration either originated by the cloud provider originated from user groups that solves this problem big for us we will get silos in which this problem is solved we'll get groups working together inside of maybe uh industry or subgroups within the industry to say that hey we're going to share or federate identity across our three or four or five or a dozen organizations we'll be able to share data we're going to solve that data problem but in the same individual organizations in another part of the super cloud problem are going to again just be silos i can't uh i can't run machine learning against my web assets for the community group that i run because that's not part of the working group that solved a different data science problem so yes we're going to have these uh bifurcations and forks within the super cloud the question is where is the focus for each individual organization where do i point my smart people and what problems they solve okay i want to throw out a premise and get you guys reaction to it because i think this again i go back to the maribel's tcpip example it changed the industry it opened up an ecosystem and to me this is what digital transformation is all about you've got now industry participants marc andreessen says every company is a software company you've now got industry participants and here's some examples it's not i wouldn't call them true super clouds yet but walmart's doing their hybrid thing with azure you got goldman sachs announced at the last reinvent and it's going to take its tools its software its data and which is on-prem and connect that to the aws cloud and actually deliver a service capital one we saw sanjiv at the snowflake summit is is taking their tooling and doing it now granted just within snowflake and aws but i fully expect them to expand that across other clouds these are industry examples capital one software is the name of the division that are now it's to the re reason why i don't get so worried that we're not solving the lord of the rings problem that maribel mentioned is because it opens up tremendous opportunities for companies we got like just under five minutes left i want to throw that out there and see what you guys think yeah i would just i want to build upon what maribel said i love what she said you're not going to build a mouse driver so if multi-cloud supercloud is a multi-cloud os the mouse driver would be identity or maybe it's data quality and to teach point that data quality is not going to come from a single vendor that is going to come from a different vendor whose job is to to harmonize data because there might be data might be for the same identity but it may be a different granularity level so you cannot just mix and match so you need to have some sort of like resolution and that is is an example of a driver for multi-cloud interesting okay so you know octa might be the identity cloud or z scaler might be the security cloud or calibre has its cloud etc any thoughts on that keith or maribel yeah so let's talk about where the practical challenges run into this we did some really great research that was sponsored by one of the large cloud providers in which we took all we looked at all the vmware cloud solutions when i say vmware cloud vmware has a lot of products across multi-cloud now in the rock broadcloud portfolio but we're talking about the og solution vmware vsphere it would seem like on paper if i put vmware vsphere in each cloud that is therefore a super cloud i think we would all agree to that in principle what we found in our research was that when we put hands on keyboard the differences of the clouds show themselves in the training gap and that skills gap between the clouds show themselves if i needed to expose less our favorite friend a friend a tc pip address to the public internet that is a different process on each one of the clouds that needs to be done on each one of the clouds and not abstracted in vmware vsphere so as we look at the nuance yes we can give the big controls but where the capital ones the uh jp morgan chase just spent two billion dollars on this type of capability where the spin effort is done is taking it from that 80 percent to that 90 95 experience and that's where the effort and money is spent on that last mile maribel we're out of time but please you know bring us home give us your closing thoughts hey i think we're still going to be working on what the multi-cloud thing is for a while and you know super cloud i think is a direction of the future of cloud computing but we got some real problems to solve around authentication uh identity data lineage data security so i think those are going to be sort of the tactical things that we're working on for the next couple years right guys always a pleasure having you on the cube i hope we see you around keith i understand you're you're bringing your airstream to vmworld or vmware explorer putting it on the on the floor i can't wait to see that and uh mrs cto advisor i'm sure we'll be uh by your side so looking forward to that hopefully sanjeev and maribel we'll see you uh on the circuit as well yes hope to see you there right looking forward to hopefully even doing some content with you guys at vmware explorer too awesome looking forward all right keep it right there for more content from super cloud 22 right back [Music] you

Published Date : Jul 20 2022

SUMMARY :

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Jon Dahl, Mux | AWS Startup Showcase S2 E2


 

(upbeat music) >> Welcome, everyone, to theCUBE's presentation of the AWS Startup Showcase. And this episode two of season two is called "Data as Code," the ongoing series covering exciting new startups in the AWS ecosystem. I'm John Furrier, your host of theCUBE. Today, we're excited to be joined by Jon Dahl, who is the co-founder and CEO of MUX, a hot new startup building cloud video for developers, video with data. John, great to see you. We did an interview on theCube Conversation. Went into big detail of the awesomeness of your company and the trend that you're on. Welcome back. >> Thank you, glad to be here. >> So, video is everywhere, and video for pivot to video, you hear all these kind of terms in the industry, but now more than ever, video is everywhere and people are building with it, and it's becoming part of the developer experience in applications. So people have to stand up video into their code fast, and data is code, video is data. So you guys are specializing this. Take us through that dynamic. >> Yeah, so video clearly is a growing part of how people are building applications. We see a lot of trends of categories that did not involve video in the past making a major move towards video. I think what Peloton did five years ago to the world of fitness, that was not really a big category. Now video fitness is a huge thing. Video in education, video in business settings, video in a lot of places. I think Marc Andreessen famously said, "Software is eating the world" as a pretty, pretty good indicator of what the internet is actually doing to the economy. I think there's a lot of ways in which video right now is eating software. So categories that we're not video first are becoming video first. And that's what we help with. >> It's not obvious to like most software developers when they think about video, video industries, it's industry shows around video, NAB, others. People know, the video folks know what's going on in video, but when you start to bring it mainstream, it becomes an expectation in the apps. And it's not that easy, it's almost a provision video is hard for a developer 'cause you got to know the full, I guess, stack of video. That's like low level and then kind of just basic high level, just play something. So, in between, this is a media stack kind of dynamic. Can you talk about how hard it is to build video for developers? How is it going to become easier? >> Yeah, I mean, I've lived this story for too long, maybe 13 years now, when I first build my first video stack. And, you know, I'll sometimes say, I think it's kind of a miracle every time a video plays on the internet because the internet is not a medium designed for video. It's been hijacked by video, video is 70% of internet traffic today in an unreliable, sort of untrusted network space, which is totally different than how television used to work or cable or things like that. So yeah, so video is hard because there's so many problems from top to bottom that need to be solved to make video work. So you have to worry about video compression encoding, which is a complicated topic in itself. You have to worry about delivering video around the world at scale, delivering it at low cost, at low latency, with good performance, you have to worry about devices and how every device, Android, iOS, web, TVs, every device handles video differently and so there's a lot of work there. And at the end of the day, these are kind of unofficial standards that everyone's using. So one of the miracles is like, if you want to watch a video, somehow you have to get like Apple and Google to agree on things, which is not always easy. And so there's just so many layers of complexity that are behind it. I think one way to think about it is, if you want to put an image online, you just put an image online. And if you want to put video online, you build complex software, and that's the exact problem that MUX was started to help solve. >> It's interesting you guys have almost creating a whole new category around video infrastructure. And as you look at, you mentioned stack, video stack. I'm looking at a market where the notion of a media stack is developing, and you're seeing these verticals having similar dynamics with cloud. And if you go back to the early days of cloud computing, what was the developer experience or entrepreneurial experience, you had to actually do a lot of stuff before you even do anything, provision a server. And this has all kind of been covered in great detail in the glory of Agile and whatnot. It was expensive, and you had that actually engineer before you could even stand up any code. Now you got video that same thing's happening. So the developers have two choices, go do a bunch of stuff complex, building their own infrastructure, which is like building a data center, or lean in on MUX and say, "Hey, thank you for doing all that years of experience building out the stacks to take that hard part away," but using APIs that they have. This is a developer focused problem that you guys are solving. >> Yeah, that's right. my last company was a company called Zencoder, that was an API to video encoding. So it was kind of an API to a small part of what MUX does today, just one of those problems. And I think the thing that we got right at Zencoder, that we're doing again here at MUX, was building four developers first. So our number one persona is a software developer. Not necessarily a video expert, just we think any developer should be able to build with video. It shouldn't be like, yeah, got to go be a specialist to use this technology, because it should become just of the internet. Video should just be something that any developer can work with. So yeah, so we build for developers first, which means we spend a lot of time thinking about API design, we spend a lot of time thinking about documentation, transparent pricing, the right features, great support and all those kind of things that tend to be characteristics of good developer companies. >> Tell me about the pipe lining of the products. I'm a developer, I work for a company, my boss is putting pressure on me. We need video, we have all this library, it's all stacking up. We hired some people, they left. Where's the video, we've stored it somewhere. I mean, it's a nightmare, right? So I'm like, okay, I'm cloud native, I got an API. I need to get my product to market fast, 'cause that is what Agile developers want. So how do you describe that acceleration for time to market? You mentioned you guys are API first, video first. How do these customers get their product into the market as fast as possible? >> Yeah, well, I mean the first thing we do is we put what we think is probably on average, three to four months of hard engineering work behind a single API call. So if you want to build a video platform, we tell our customers like, "Hey, you can do that." You probably need a team, you probably need video experts on your team so hire them or train them. And then it takes several months just to kind of to get video flowing. One API call at MUX gives you on-demand video or live video that works at scale, works around the world with good performance, good reliability, a rich feature set. So maybe just a couple specific examples, we worked with Robin Hood a few years ago to bring video into their newsfeed, which was hugely successful for them. And they went from talking to us for the first time to a big launch in, I think it was three months, but the actual code time there was like really short. I want to say they had like a proof of concept up and running in a couple days, and then the full launch in three months. Another customer of ours, Bandcamp, I think switched from a legacy provider to MUX in two weeks in band. So one of the big advantages of going a little bit higher in the abstraction layer than just building it yourself is that time to market. >> Talk about this notion of video pipeline 'cause I know I've heard people I talk about, "Hey, I just want to get my product out there. I don't want to get stuck in the weeds on video pipeline." What does that mean for folks that aren't understanding the nuances of video? >> Yeah, I mean, it's all the steps that it takes to publish video. So from ingesting the video, if it's live video from making sure that you have secure, reliable ingest of that live feed potentially around the world to the transcoding, which is we talked a little bit about, but it is a, you know, on its own is a massively complicated problem. And doing that, well, doing that well is hard. Part of the reason it's hard is you really have to know where you're publishing too. And you might want to transcode video differently for different devices, for different types of content. You know, the pipeline typically would also include all of the workflow items you want to do with the video. You want to thumbnail a video, you want clip, create clips of the video, maybe you want to restream the video to Facebook or Twitter or a social platform. You want to archive the video, you want it to be available for downloads after an event. If it's just a, if it's a VOD upload, if it's not live in the first place. You have all those things and you might want to do simulated live with the video. You might want to actually record something and then play it back as a live stream. So, the pipeline Ty typically refers to everything from the ingest of the video to the time that the bits are delivered to a device. >> You know, I hear a lot of people talking about video these days, whether it's events, training, just want peer to peer experience, video is powerful, but customers want to own their own platform, right? They want to have the infrastructure as a service. They kind of want platform as a service, this is cloud talk now, but they want to have their own capability to build it out. This allows them to get what they want. And so you see this, like, is it SaaS? Is it platform? People want customization? So kind of the general purpose video solution does it really exist or doesn't? I mean, 'cause this is the question. Can I just buy software and work or is it going to be customized always? How do you see that? Because this becomes a huge discussion point. Is it a SaaS product or someone's going to make a SaaS product? >> Yeah, so I think one of the most important elements of designing any software, but especially when you get into infrastructure is choosing an abstraction level. So if you think of computing, you can go all the way down to building a data center, you can go all the way down to getting a colo and racking a server like maybe some of us used to do, who are older than others. And that's one way to run a server. On the other extreme, you have just think of the early days of cloud competing, you had app engine, which was a really fantastic, really incredible product. It was one push deploy of, I think Python code, if I remember correctly, and everything just worked. But right in the middle of those, you had EC2, which was, EC2 is basically an API to a server. And it turns out that that abstraction level, not Colo, not the full app engine kind of platform, but the API to virtual server was the right abstraction level for maybe the last 15 years. Maybe now some of the higher level application platforms are doing really well, maybe the needs will shift. But I think that's a little bit of how we think about video. What developers want is an API to video. They don't want an API to the building blocks of video, an API to transcoding, to video storage, to edge caching. They want an API to video. On the other extreme, they don't want a big application that's a drop in white label video in a box like a Shopify kind of thing. Shopify is great, but developers don't want to build on top of Shopify. In the payments world developers want Stripe. And that abstraction level of the API to the actual thing you're getting tends to be the abstraction level that developers want to build on. And the reason for that is, it's the most productive layer to build on. You get maximum flexibility and also maximum velocity when you have that API directly to a function like video. So, we like to tell our customers like you, you own your video when you build on top of MUX, you have full control over everything, how it's stored, when it's stored, where it goes, how it's published, we handle all of the hard technology and we give our customers all of the flexibility in terms of designing their products. >> I want to get back some use case, but you brought that up I might as well just jump to my next point. I'd like you to come back and circle back on some references 'cause I know you have some. You said building on infrastructure that you own, this is a fundamental cloud concept. You mentioned API to a server for the nerds out there that know that that's cool, but the people who aren't super nerdy, that means you're basically got an interface into a server behind the scenes. You're doing the same for video. So, that is a big thing around building services. So what wide range of services can we expect beyond MUX? If I'm going to have an API to video, what could I do possibly? >> What sort of experience could you build? >> Yes, I got a team of developers saying I'm all in API to video, I don't want to do all that transit got straight there, I want to build experiences, video experiences on my app. >> Yeah, I mean, I think, one way to think about it is that, what's the range of key use cases that people do with video? We tend to think about six at MUX, one is kind of the places where the content is, the prop. So one of the things that use video is you can create great video. Think of online courses or fitness or entertainment or news or things like that. That's kind of the first thing everyone thinks of, when you think video, you think Netflix, and that's great. But we see a lot of really interesting uses of video in the world of social media. So customers of ours like Visco, which is an incredible photo sharing application, really for photographers who really care about the craft. And they were able to bring video in and bring that same kind of Visco experience to video using MUX. We think about B2B tools, videos. When you think about it, all video is, is a high bandwidth way of communicating. And so customers are as like HubSpot use video for the marketing platform, for business collaboration, you'll see a lot of growth of video in terms of helping businesses engage their customers or engage with their employees. We see live events obviously have been a massive category over the last few years. You know, we were all forced into a world where we had to do live events two years ago, but I think now we're reemerging into a world where the online part of a conference will be just as important as the in-person component of a conference. So that's another big use case we see. >> Well, full disclosure, if you're watching this live right now, it's being powered by MUX. So shout out, we use MUX on theCUBE platform that you're experiencing in this. Actually in real time, 'cause this is one application, there's many more. So video as code, is data as code is the theme, that's going to bring up the data ops. Video also is code because (laughs) it's just like you said, it's just communicating, but it gets converted to data. So data ops, video ops could be its own new category. What's your reaction to that? >> Yeah, I mean, I think, I have a couple thoughts on that. The first thought is, video is a way that, because the way that companies interact with customers or users, it's really important to have good monitoring and analytics of your video. And so the first product we ever built was actually a product called MUX video, sorry, MUX data, which is the best way to monitor a video platform at scale. So we work with a lot of the big broadcasters, we work with like CBS and Fox Sports and Discovery. We work with big tech companies like Reddit and Vimeo to help them monitor their video. And you just get a huge amount of insight when you look at robust analytics about video delivery that you can use to optimize performance, to make sure that streaming works well globally, especially in hard to reach places or on every device. That's we actually build a MUX data platform first because when we started MUX, we spent time with some of our friends at companies like YouTube and Netflix, and got to know how they use data to power their video platforms. And they do really sophisticated things with data to ensure that their streams well, and we wanted to build the product that would help everyone else do that. So, that's one use. I think the other obvious use is just really understanding what people are doing with their video, who's watching what, what's engaging, those kind of things. >> Yeah, data is definitely there. You guys mentioned some great brands that are working with you guys, and they're doing it because of the developer experience. And I'd like you to explain, if you don't mind, in your words, why is the MUX developer experience so good? What are some of the results you're seeing from your customers? What are they saying to you? Obviously when you win, you get good feedback. What are some of the things that they're saying and what specific develop experiences do they like the best? >> Yeah, I mean, I think that the most gratifying thing about being a startup founder is when your customers like what you're doing. And so we get a lot of this, but it's always, we always pay attention to what customers say. But yeah, people, the number one thing developers say when they think about MUX is that the developer experience is great. I think when they say that, what they mean is two things, first is it's easy to work with, which helps them move faster, software velocity is so important. Every company in the world is investing and wants to move quickly and to build quickly. And so if you can help a team speed up, that's massively valuable. The second thing I think when people like our developer experience is, you know, in a lot of ways that think that we get out of the way and we let them do what they want to do. So well, designed APIs are a key part of that, coming back to abstraction, making sure that you're not forcing customers into decisions that they actually want to make themselves. Like, if our video player only had one design, that that would not be, that would not work for most developers, 'cause developers want to bring their own design and style and workflow and feel to their video. And so, yeah, so I think the way we do that is just think comprehensively about how APIs are designed, think about the workflows that users are trying to accomplish with video, and make sure that we have the right APIs, make sure they're the right information, we have the right webhooks, we have the right SDKs, all of those things in place so that they can build what they want. >> We were just having a conversation on theCUBE, Dave Vellante and I, and our team, and I'd love to get you a reaction to this. And it's more and more, a riff real quick. We're seeing a trend where video as code, data as code, media stack, where you're starting to see the emergence of the media developer, where the application of media looks a lot like kind of software developer, where the app, media as an app. It could be a chat, it could be a peer to peer video, it could be part of an event platform, but with all the recent advances, in UX designers, coders, the front end looks like an emergence of these creators that are essentially media developers for all intent and purpose, they're coding media. What's your reaction to that? How do you see that evolving? >> I think the. >> Or do you agree with it? >> It's okay. >> Yeah, yeah. >> Well, I think a couple things. I think one thing, I think this goes along through saying, but maybe it's disagreement, is that we don't think you should have to be an expert at video or at media to create and produce or create and publish good video, good audio, good images, those kind of things. And so, you know, I think if you look at software overall, I think of 10 years ago, the kind of DevOps movement, where there was kind of a movement away from specialization in software where the same software developer could build and deploy the same software developer maybe could do front end and back end. And we want to bring that to video as well. So you don't have to be a specialist to do it. On the other hand, I do think that investments and tooling, all the way from video creation, which is not our world, but there's a lot of amazing companies out there that are making it easier to produce video, to shoot video, to edit, a lot of interesting innovations there all the way to what we do, which is helping people stream and publish video and video experiences. You know, I think another way about it is, that tool set and companies doing that let anyone be a media developer, which I think is important. >> It's like DevOps turning into low-code, no-code, eventually it's just composability almost like just, you know, "Hey Siri, give me some video." That kind of thing. Final question for you why I got you here, at the end of the day, the decision between a lot of people's build versus buy, "I got to get a developer. Why not just roll my own?" You mentioned data center, "I want to build a data center." So why MUX versus do it yourself? >> Yeah, I mean, part of the reason we started this company is we have a pretty, pretty strong opinion on this. When you think about it, when we started MUX five years ago, six years ago, if you were a developer and you wanted to accept credit cards, if you wanted to bring payment processing into your application, you didn't go build a payment gateway. You just probably used Stripe. And if you wanted to send text messages, you didn't build your own SMS gateway, you probably used Twilio. But if you were a developer and you wanted to stream video, you built your own video gateway, you built your own video application, which was really complex. Like we talked about, you know, probably three, four months of work to get something basic up and running, probably not live video that's probably only on demand video at that point. And you get no benefit by doing it yourself. You're no better than anyone else because you rolled your own video stack. What you get is risk that you might not do a good job, maybe you do worse than your competitors, and you also get distraction where you've just taken, you take 10 engineers and 10 sprints and you apply it to a problem that doesn't actually really give you differentiated value to your users. So we started MUX so that people would not have to do that. It's fine if you want to build your own video platform, once you get to a certain scale, if you can afford a dozen engineers for a VOD platform and you have some really massively differentiated use case, you know, maybe, live is, I don't know, I don't have the rule of thumb, live videos maybe five times harder than on demand video to work with. But you know, in general, like there's such a shortage of software engineers today and software engineers have, frankly, are in such high demand. Like you see what happens in the marketplace and the hiring markets, how competitive it is. You need to use your software team where they're maximally effective, and where they're maximally effective is building differentiation into your products for your customers. And video is just not that, like very few companies actually differentiate on their video technology. So we want to be that team for everyone else. We're 200 people building the absolute best video infrastructure as APIs for developers and making that available to everyone else. >> John, great to have you on with the showcase, love the company, love what you guys do. Video as code, data as code, great stuff. Final plug for the company, for the developers out there and prospects watching for MUX, why should they go to MUX? What are you guys up to? What's the big benefit? >> I mean, first, just check us out. Try try our APIs, read our docs, talk to our support team. We put a lot of work into making our platform the best, you know, as you dig deeper, I think you'd be looking at the performance around, the global performance of what we do, looking at our analytics stack and the insight you get into video streaming. We have an emerging open source video player that's really exciting, and I think is going to be the direction that open source players go for the next decade. And then, you know, we're a quickly growing team. We're 60 people at the beginning of last year. You know, we're one 50 at the beginning of this year, and we're going to a add, we're going to grow really quickly again this year. And this whole team is dedicated to building the best video structure for developers. >> Great job, Jon. Thank you so much for spending the time sharing the story of MUX here on the show, Amazon Startup Showcase season two, episode two, thanks so much. >> Thank you, John. >> Okay, I'm John Furrier, your host of theCUBE. This is season two, episode two, the ongoing series cover the most exciting startups from the AWS Cloud Ecosystem. Talking data analytics here, video cloud, video as a service, video infrastructure, video APIs, hottest thing going on right now, and you're watching it live here on theCUBE. Thanks for watching. (upbeat music)

Published Date : Mar 30 2022

SUMMARY :

Went into big detail of the of terms in the industry, "Software is eating the world" People know, the video folks And if you want to put video online, And if you go back to the just of the internet. lining of the products. So if you want to build a video platform, the nuances of video? all of the workflow items you So kind of the general On the other extreme, you have just think infrastructure that you own, saying I'm all in API to video, So one of the things that use video is it's just like you said, that you can use to optimize performance, And I'd like you to is that the developer experience is great. you a reaction to this. that to video as well. at the end of the day, the absolute best video infrastructure love the company, love what you guys do. and the insight you get of MUX here on the show, from the AWS Cloud Ecosystem.

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Breaking Analysis: Enterprise Technology Predictions 2022


 

>> From theCUBE Studios in Palo Alto and Boston, bringing you data-driven insights from theCUBE and ETR, this is Breaking Analysis with Dave Vellante. >> The pandemic has changed the way we think about and predict the future. As we enter the third year of a global pandemic, we see the significant impact that it's had on technology strategy, spending patterns, and company fortunes Much has changed. And while many of these changes were forced reactions to a new abnormal, the trends that we've seen over the past 24 months have become more entrenched, and point to the way that's coming ahead in the technology business. Hello and welcome to this week's Wikibon CUBE Insights powered by ETR. In this Breaking Analysis, we welcome our partner and colleague and business friend, Erik Porter Bradley, as we deliver what's becoming an annual tradition for Erik and me, our predictions for Enterprise Technology in 2022 and beyond Erik, welcome. Thanks for taking some time out. >> Thank you, Dave. Luckily we did pretty well last year, so we were able to do this again. So hopefully we can keep that momentum going. >> Yeah, you know, I want to mention that, you know, we get a lot of inbound predictions from companies and PR firms that help shape our thinking. But one of the main objectives that we have is we try to make predictions that can be measured. That's why we use a lot of data. Now not all will necessarily fit that parameter, but if you've seen the grading of our 2021 predictions that Erik and I did, you'll see we do a pretty good job of trying to put forth prognostications that can be declared correct or not, you know, as black and white as possible. Now let's get right into it. Our first prediction, we're going to go run into spending, something that ETR surveys for quarterly. And we've reported extensively on this. We're calling for tech spending to increase somewhere around 8% in 2022, we can see there on the slide, Erik, we predicted spending last year would increase by 4% IDC. Last check was came in at five and a half percent. Gardner was somewhat higher, but in general, you know, not too bad, but looking ahead, we're seeing an acceleration from the ETR September surveys, as you can see in the yellow versus the blue bar in this chart, many of the SMBs that were hard hit by the pandemic are picking up spending again. And the ETR data is showing acceleration above the mean for industries like energy, utilities, retail, and services, and also, notably, in the Forbes largest 225 private companies. These are companies like Mars or Koch industries. They're predicting well above average spending for 2022. So Erik, please weigh in here. >> Yeah, a lot to bring up on this one, I'm going to be quick. So 1200 respondents on this, over a third of which were at the C-suite level. So really good data that we brought in, the usual bucket of, you know, fortune 500, global 2000 make up the meat of that median, but it's 8.3% and rising with momentum as we see. What's really interesting right now is that energy and utilities. This is usually like, you know, an orphan stock dividend type of play. You don't see them at the highest point of tech spending. And the reason why right now is really because this state of tech infrastructure in our energy infrastructure needs help. And it's obvious, remember the Florida municipality break reach last year? When they took over the water systems or they had the ability to? And this is a real issue, you know, there's bad nation state actors out there, and I'm no alarmist, but the energy and utility has to spend this money to keep up. It's really important. And then you also hit on the retail consumer. Obviously what's happened, the work from home shift created a shop from home shift, and the trends that are happening right now in retail. If you don't spend and keep up, you're not going to be around much longer. So I think the really two interesting things here to call out are energy utilities, usually a laggard in IT spend and it's leading, and also retail consumer, a lot of changes happening. >> Yeah. Great stuff. I mean, I recall when we entered the pandemic, really ETR was the first to emphasize the impact that work from home was going to have, so I really put a lot of weight on this data. Okay. Our next prediction is we're going to get into security, it's one of our favorite topics. And that is that the number one priority that needs to be addressed by organizations in 2022 is security and you can see, in this slide, the degree to which security is top of mind, relative to some other pretty important areas like cloud, productivity, data, and automation, and some others. Now people may say, "Oh, this is obvious." But I'm going to add some context here, Erik, and then bring you in. First, organizations, they don't have unlimited budgets. And there are a lot of competing priorities for dollars, especially with the digital transformation mandate. And depending on the size of the company, this data will vary. For example, while security is still number one at the largest public companies, and those are of course of the biggest spenders, it's not nearly as pronounced as it is on average, or in, for example, mid-sized companies and government agencies. And this is because midsized companies or smaller companies, they don't have the resources that larger companies do. Larger companies have done a better job of securing their infrastructure. So these mid-size firms are playing catch up and the data suggests cyber is even a bigger priority there, gaps that they have to fill, you know, going forward. And that's why we think there's going to be more demand for MSSPs, managed security service providers. And we may even see some IPO action there. And then of course, Erik, you and I have talked about events like the SolarWinds Hack, there's more ransomware attacks, other vulnerabilities. Just recently, like Log4j in December. All of this has heightened concerns. Now I want to talk a little bit more about how we measure this, you know, relatively, okay, it's an obvious prediction, but let's stick our necks out a little bit. And so in addition to the rise of managed security services, we're calling for M&A and/or IPOs, we've specified some names here on this chart, and we're also pointing to the digital supply chain as an area of emphasis. Again, Log4j really shone that under a light. And this is going to help the likes of Auth0, which is now Okta, SailPoint, which is called out on this chart, and some others. We're calling some winners in end point security. Erik, you're going to talk about sort of that lifecycle, that transformation that we're seeing, that migration to new endpoint technologies that are going to benefit from this reset refresh cycle. So Erik, weigh in here, let's talk about some of the elements of this prediction and some of the names on that chart. >> Yeah, certainly. I'm going to start right with Log4j top of mind. And the reason why is because we're seeing a real paradigm shift here where things are no longer being attacked at the network layer, they're being attacked at the application layer, and in the application stack itself. And that is a huge shift left. And that's taking in DevSecOps now as a real priority in 2022. That's a real paradigm shift over the last 20 years. That's not where attacks used to come from. And this is going to have a lot of changes. You called out a bunch of names in there that are, they're either going to work. I would add to that list Wiz. I would add Orca Security. Two names in our emerging technology study, in addition to the ones you added that are involved in cloud security and container security. These names are either going to get gobbled up. So the traditional legacy names are going to have to start writing checks and, you know, legacy is not fair, but they're in the data center, right? They're, on-prem, they're not cloud native. So these are the names that money is going to be flowing to. So they're either going to get gobbled up, or we're going to see some IPO's. And on the other thing I want to talk about too, is what you mentioned. We have CrowdStrike on that list, We have SentinalOne on the list. Everyone knows them. Our data was so strong on Tanium that we actually went positive for the first time just today, just this morning, where that was released. The trifecta of these are so important because of what you mentioned, under resourcing. We can't have security just tell us when something happens, it has to automate, and it has to respond. So in this next generation of EDR and XDR, an automated response has to happen because people are under-resourced, salaries are really high, there's a skill shortage out there. Security has to become responsive. It can't just monitor anymore. >> Yeah. Great. And we should call out too. So we named some names, Snyk, Aqua, Arctic Wolf, Lacework, Netskope, Illumio. These are all sort of IPO, or possibly even M&A candidates. All right. Our next prediction goes right to the way we work. Again, something that ETR has been on for awhile. We're calling for a major rethink in remote work for 2022. We had predicted last year that by the end of 2021, there'd be a larger return to the office with the norm being around a third of workers permanently remote. And of course the variants changed that equation and, you know, gave more time for people to think about this idea of hybrid work and that's really come in to focus. So we're predicting that is going to overtake fully remote as the dominant work model with only about a third of the workers back in the office full-time. And Erik, we expect a somewhat lower percentage to be fully remote. It's now sort of dipped under 30%, at around 29%, but it's still significantly higher than the historical average of around 15 to 16%. So still a major change, but this idea of hybrid and getting hybrid right, has really come into focus. Hasn't it? >> Yeah. It's here to stay. There's no doubt about it. We started this in March of 2020, as soon as the virus hit. This is the 10th iteration of the survey. No one, no one ever thought we'd see a number where only 34% of people were going to be in office permanently. That's a permanent number. They're expecting only a third of the workers to ever come back fully in office. And against that, there's 63% that are saying their permanent workforce is going to be either fully remote or hybrid. And this, I can't really explain how big of a paradigm shift this is. Since the start of the industrial revolution, people leave their house and go to work. Now they're saying that's not going to happen. The economic impact here is so broad, on so many different areas And, you know, the reason is like, why not? Right? The productivity increase is real. We're seeing the productivity increase. Enterprises are spending on collaboration tools, productivity tools, We're seeing an increased perception in productivity of their workforce. And the CFOs can cut down an expense item. I just don't see a reason why this would end, you know, I think it's going to continue. And I also want to point out these results, as high as they are, were before the Omicron wave hit us. I can only imagine what these results would have been if we had sent the survey out just two or three weeks later. >> Yeah. That's a great point. Okay. Next prediction, we're going to look at the supply chain, specifically in how it's affecting some of the hardware spending and cloud strategies in the future. So in this chart, ETRS buyers, have you experienced problems procuring hardware as a result of supply chain issues? And, you know, despite the fact that some companies are, you know, I would call out Dell, for example, doing really well in terms of delivering, you can see that in the numbers, it's pretty clear, there's been an impact. And that's not not an across the board, you know, thing where vendors are able to deliver, especially acute in PCs, but also pronounced in networking, also in firewall servers and storage. And what's interesting is how companies are responding and reacting. So first, you know, I'm going to call the laptop and PC demand staying well above pre-COVID norms. It had peaked in 2012. Pre-pandemic it kept dropping and dropping and dropping, in terms of, you know, unit volume, where the market was contracting. And we think can continue to grow this year in double digits in 2022. But what's interesting, Erik, is when you survey customers, is despite the difficulty they're having in procuring network hardware, there's as much of a migration away from existing networks to the cloud. You could probably comment on that. Their networks are more fossilized, but when it comes to firewalls and servers and storage, there's a much higher propensity to move to the cloud. 30% of customers that ETR surveyed will replace security appliances with cloud services and 41% and 34% respectively will move to cloud compute and storage in 2022. So cloud's relentless march on traditional on-prem models continues. Erik, what do you make of this data? Please weigh in on this prediction. >> As if we needed another reason to go to the cloud. Right here, here it is yet again. So this was added to the survey by client demand. They were asking about the procurement difficulties, the supply chain issues, and how it was impacting our community. So this is the first time we ran it. And it really was interesting to see, you know, the move there. And storage particularly I found interesting because it correlated with a huge jump that we saw on one of our vendor names, which was Rubrik, had the highest net score that it's ever had. So clearly we're seeing some correlation with some of these names that are there, you know, really well positioned to take storage, to take data into the cloud. So again, you didn't need another reason to, you know, hasten this digital transformation, but here we are, we have it yet again, and I don't see it slowing down anytime soon. >> You know, that's a really good point. I mean, it's not necessarily bad news for the... I mean, obviously you wish that it had no change, would be great, but things, you know, always going to change. So we'll talk about this a little bit later when we get into the Supercloud conversation, but this is an opportunity for people who embrace the cloud. So we'll come back to that. And I want to hang on cloud a bit and share some recent projections that we've made. The next prediction is the big four cloud players are going to surpass 167 billion, an IaaS and PaaS revenue in 2022. We track this. Observers of this program know that we try to create an apples to apples comparison between AWS, Azure, GCP and Alibaba in IaaS and PaaS. So we're calling for 38% revenue growth in 2022, which is astounding for such a massive market. You know, AWS is probably not going to hit a hundred billion dollar run rate, but they're going to be close this year. And we're going to get there by 2023, you know they're going to surpass that. Azure continues to close the gap. Now they're about two thirds of the size of AWS and Google, we think is going to surpass Alibaba and take the number three spot. Erik, anything you'd like to add here? >> Yeah, first of all, just on a sector level, we saw our sector, new survey net score on cloud jumped another 10%. It was already really high at 48. Went up to 53. This train is not slowing down anytime soon. And we even added an edge compute type of player, like CloudFlare into our cloud bucket this year. And it debuted with a net score of almost 60. So this is really an area that's expanding, not just the big three, but everywhere. We even saw Oracle and IBM jump up. So even they're having success, taking some of their on-prem customers and then selling them to their cloud services. This is a massive opportunity and it's not changing anytime soon, it's going to continue. >> And I think the operative word there is opportunity. So, you know, the next prediction is something that we've been having fun with and that's this Supercloud becomes a thing. Now, the reason I say we've been having fun is we put this concept of Supercloud out and it's become a bit of a controversy. First, you know, what the heck's the Supercloud right? It's sort of a buzz-wordy term, but there really is, we believe, a thing here. We think there needs to be a rethinking or at least an evolution of the term multi-cloud. And what we mean is that in our view, you know, multicloud from a vendor perspective was really cloud compatibility. It wasn't marketed that way, but that's what it was. Either a vendor would containerize its legacy stack, shove it into the cloud, or a company, you know, they'd do the work, they'd build a cloud native service on one of the big clouds and they did do it for AWS, and then Azure, and then Google. But there really wasn't much, if any, leverage across clouds. Now from a buyer perspective, we've always said multicloud was a symptom of multi-vendor, meaning I got different workloads, running in different clouds, or I bought a company and they run on Azure, and I do a lot of work on AWS, but generally it wasn't necessarily a prescribed strategy to build value on top of hyperscale infrastructure. There certainly was somewhat of a, you know, reducing lock-in and hedging the risk. But we're talking about something more here. We're talking about building value on top of the hyperscale gift of hundreds of billions of dollars in CapEx. So in addition, we're not just talking about transforming IT, which is what the last 10 years of cloud have been like. And, you know, doing work in the cloud because it's cheaper or simpler or more agile, all of those things. So that's beginning to change. And this chart shows some of the technology vendors that are leaning toward this Supercloud vision, in our view, building on top of the hyperscalers that are highlighted in red. Now, Jerry Chan at Greylock, they wrote a piece called Castles in the Cloud. It got our thinking going, and he and the team at Greylock, they're building out a database of all the cloud services and all the sub-markets in cloud. And that got us thinking that there's a higher level of abstraction coalescing in the market, where there's tight integration of services across clouds, but the underlying complexity is hidden, and there's an identical experience across clouds, and even, in my dreams, on-prem for some platforms, so what's new or new-ish and evolving are things like location independence, you've got to include the edge on that, metadata services to optimize locality of reference and data source awareness, governance, privacy, you know, application independent and dependent, actually, recovery across clouds. So we're seeing this evolve. And in our view, the two biggest things that are new are the technology is evolving, where you're seeing services truly integrate cross-cloud. And the other big change is digital transformation, where there's this new innovation curve developing, and it's not just about making your IT better. It's about SaaS-ifying and automating your entire company workflows. So Supercloud, it's not just a vendor thing to us. It's the evolution of, you know, the, the Marc Andreessen quote, "Every company will be a SaaS company." Every company will deliver capabilities that can be consumed as cloud services. So Erik, the chart shows spending momentum on the y-axis and net score, or presence in the ETR data center, or market share on the x-axis. We've talked about snowflake as the poster child for this concept where the vision is you're in their cloud and sharing data in that safe place. Maybe you could make some comments, you know, what do you think of this Supercloud concept and this change that we're sensing in the market? >> Well, I think you did a great job describing the concept. So maybe I'll support it a little bit on the vendor level and then kind of give examples of the ones that are doing it. You stole the lead there with Snowflake, right? There is no better example than what we've seen with what Snowflake can do. Cross-portability in the cloud, the ability to be able to be, you know, completely agnostic, but then build those services on top. They're better than anything they could offer. And it's not just there. I mean, you mentioned edge compute, that's a whole nother layer where this is coming in. And CloudFlare, the momentum there is out of control. I mean, this is a company that started off just doing CDN and trying to compete with Okta Mite. And now they're giving you a full soup to nuts with security and actual edge compute layer, but it's a fantastic company. What they're doing, it's another great example of what you're seeing here. I'm going to call out HashiCorp as well. They're more of an infrastructure services, a little bit more of an open-source freemium model, but what they're doing as well is completely cloud agnostic. It's dynamic. It doesn't care if you're in a container, it doesn't matter where you are. They recently IPO'd and they're down 25%, but their data looks so good across both of our emerging technology and TISA survey. It's certainly another name that's playing on this. And another one that we mentioned as well is Rubrik. If you need storage, compute, and in the cloud layer and you need to be agnostic to it, they're another one that's really playing in this space. So I think it's a great concept you're bringing up. I think it's one that's here to stay and there's certainly a lot of vendors that fit into what you're describing. >> Excellent. Thank you. All right, let's shift to data. The next prediction, it might be a little tough to measure. Before I said we're trying to be a little black and white here, but it relates to Data Mesh, which is, the ideas behind that term were created by Zhamak Dehghani of ThoughtWorks. And we see Data Mesh is really gaining momentum in 2022, but it's largely going to be, we think, confined to a more narrow scope. Now, the impetus for change in data architecture in many companies really stems from the fact that their Hadoop infrastructure really didn't solve their data problems and they struggle to get more value out of their data investments. Data Mesh prescribes a shift to a decentralized architecture in domain ownership of data and a shift to data product thinking, beyond data for analytics, but data products and services that can be monetized. Now this a very powerful in our view, but they're difficult for organizations to get their heads around and further decentralization creates the need for a self-service platform and federated data governance that can be automated. And not a lot of standards around this. So it's going to take some time. At our power panel a couple of weeks ago on data management, Tony Baer predicted a backlash on Data Mesh. And I don't think it's going to be so much of a backlash, but rather the adoption will be more limited. Most implementations we think are going to use a starting point of AWS and they'll enable domains to access and control their own data lakes. And while that is a very small slice of the Data Mesh vision, I think it's going to be a starting point. And the last thing I'll say is, this is going to take a decade to evolve, but I think it's the right direction. And whether it's a data lake or a data warehouse or a data hub or an S3 bucket, these are really, the concept is, they'll eventually just become nodes on the data mesh that are discoverable and access is governed. And so the idea is that the stranglehold that the data pipeline and process and hyper-specialized roles that they have on data agility is going to evolve. And decentralized architectures and the democratization of data will eventually become a norm for a lot of different use cases. And Erik, I wonder if you'd add anything to this. >> Yeah. There's a lot to add there. The first thing that jumped out to me was that that mention of the word backlash you said, and you said it's not really a backlash, but what it could be is these are new words trying to solve an old problem. And I do think sometimes the industry will notice that right away and maybe that'll be a little pushback. And the problems are what you already mentioned, right? We're trying to get to an area where we can have more assets in our data site, more deliverable, and more usable and relevant to the business. And you mentioned that as self-service with governance laid on top. And that's really what we're trying to get to. Now, there's a lot of ways you can get there. Data fabric is really the technical aspect and data mesh is really more about the people, the process, and the governance, but the two of those need to meet, in order to make that happen. And as far as tools, you know, there's even cataloging names like Informatica that play in this, right? Istio plays in this, Snowflake plays in this. So there's a lot of different tools that will support it. But I think you're right in calling out AWS, right? They have AWS Lake, they have AWS Glue. They have so much that's trying to drive this. But I think the really important thing to keep here is what you said. It's going to be a decade long journey. And by the way, we're on the shoulders of giants a decade ago that have even gotten us to this point to talk about these new words because this has been an ongoing type of issue, but ultimately, no matter which vendors you use, this is going to come down to your data governance plan and the data literacy in your business. This is really about workflows and people as much as it is tools. So, you know, the new term of data mesh is wonderful, but you still have to have the people and the governance and the processes in place to get there. >> Great, thank you for that, Erik. Some great points. All right, for the next prediction, we're going to shine the spotlight on two of our favorite topics, Snowflake and Databricks, and the prediction here is that, of course, Databricks is going to IPO this year, as expected. Everybody sort of expects that. And while, but the prediction really is, well, while these two companies are facing off already in the market, they're also going to compete with each other for M&A, especially as Databricks, you know, after the IPO, you're going to have, you know, more prominence and a war chest. So first, these companies, they're both looking pretty good, the same XY graph with spending velocity and presence and market share on the horizontal axis. And both Snowflake and Databricks are well above that magic 40% red dotted line, the elevated line, to us. And for context, we've included a few other firms. So you can see kind of what a good position these two companies are really in, especially, I mean, Snowflake, wow, it just keeps moving to the right on this horizontal picture, but maintaining the next net score in the Y axis. Amazing. So, but here's the thing, Databricks is using the term Lakehouse implying that it has the best of data lakes and data warehouses. And Snowflake has the vision of the data cloud and data sharing. And Snowflake, they've nailed analytics, and now they're moving into data science in the domain of Databricks. Databricks, on the other hand, has nailed data science and is moving into the domain of Snowflake, in the data warehouse and analytics space. But to really make this seamless, there has to be a semantic layer between these two worlds and they're either going to build it or buy it or both. And there are other areas like data clean rooms and privacy and data prep and governance and machine learning tooling and AI, all that stuff. So the prediction is they'll not only compete in the market, but they'll step up and in their competition for M&A, especially after the Databricks IPO. We've listed some target names here, like Atscale, you know, Iguazio, Infosum, Habu, Immuta, and I'm sure there are many, many others. Erik, you care to comment? >> Yeah. I remember a year ago when we were talking Snowflake when they first came out and you, and I said, "I'm shocked if they don't use this war chest of money" "and start going after more" "because we know Slootman, we have so much respect for him." "We've seen his playbook." And I'm actually a little bit surprised that here we are, at 12 months later, and he hasn't spent that money yet. So I think this prediction's just spot on. To talk a little bit about the data side, Snowflake is in rarefied air. It's all by itself. It is the number one net score in our entire TISA universe. It is absolutely incredible. There's almost no negative intentions. Global 2000 organizations are increasing their spend on it. We maintain our positive outlook. It's really just, you know, stands alone. Databricks, however, also has one of the highest overall net sentiments in the entire universe, not just its area. And this is the first time we're coming up positive on this name as well. It looks like it's not slowing down. Really interesting comment you made though that we normally hear from our end-user commentary in our panels and our interviews. Databricks is really more used for the data science side. The MLAI is where it's best positioned in our survey. So it might still have some catching up to do to really have that caliber of usability that you know Snowflake is seeing right now. That's snowflake having its own marketplace. There's just a lot more to Snowflake right now than there is Databricks. But I do think you're right. These two massive vendors are sort of heading towards a collision course, and it'll be very interesting to see how they deploy their cash. I think Snowflake, with their incredible management and leadership, probably will make the first move. >> Well, I think you're right on that. And by the way, I'll just add, you know, Databricks has basically said, hey, it's going to be easier for us to come from data lakes into data warehouse. I'm not sure I buy that. I think, again, that semantic layer is a missing ingredient. So it's going to be really interesting to see how this plays out. And to your point, you know, Snowflake's got the war chest, they got the momentum, they've got the public presence now since November, 2020. And so, you know, they're probably going to start making some aggressive moves. Anyway, next prediction is something, Erik, that you and I have talked about many, many times, and that is observability. I know it's one of your favorite topics. And we see this world screaming for more consolidation it's going all in on cloud native. These legacy stacks, they're fighting to stay relevant, but the direction is pretty clear. And the same XY graph lays out the players in the field, with some of the new entrants that we've also highlighted, like Observe and Honeycomb and ChaosSearch that we've talked about. Erik, we put a big red target around Splunk because everyone wants their gold. So please give us your thoughts. >> Oh man, I feel like I've been saying negative things about Splunk for too long. I've got a bad rap on this name. The Splunk shareholders come after me all the time. Listen, it really comes down to this. They're a fantastic company that was designed to do logging and monitoring and had some great tool sets around what you could do with it. But they were designed for the data center. They were designed for prem. The world we're in now is so dynamic. Everything I hear from our end user community is that all net new workloads will be going to cloud native players. It's that simple. So Splunk has entrenched. It's going to continue doing what it's doing and it does it really, really well. But if you're doing something new, the new workloads are going to be in a dynamic environment and that's going to go to the cloud native players. And in our data, it is extremely clear that that means Datadog and Elastic. They are by far number one and two in net score, increase rates, adoption rates. It's not even close. Even New Relic actually is starting to, you know, entrench itself really well. We saw New Relic's adoption's going up, which is super important because they went to that freemium model, you know, to try to get their little bit of an entrenched customer base and that's working as well. And then you made a great list here, of all the new entrants, but it goes beyond this. There's so many more. In our emerging technology survey, we're seeing Century, Catchpoint, Securonix, Lucid Works. There are so many options in this space. And let's not forget, the biggest data that we're seeing is with Grafana. And Grafana labs as yet to turn on their enterprise. Elastic did it, why can't Grafana labs do it? They have an enterprise stack. So when you look at how crowded this space is, there has to be consolidation. I recently hosted a panel and every single guy on that panel said, "Please give me a consolidation." Because they're the end users trying to actually deploy these and it's getting a little bit confusing. >> Great. Thank you for that. Okay. Last prediction. Erik, might be a little out of your wheelhouse, but you know, you might have some thoughts on it. And that's a hybrid events become the new digital model and a new category in 2022. You got these pure play digital or virtual events. They're going to take a back seat to in-person hybrids. The virtual experience will eventually give way to metaverse experiences and that's going to take some time, but the physical hybrid is going to drive it. And metaverse is ultimately going to define the virtual experience because the virtual experience today is not great. Nobody likes virtual. And hybrid is going to become the business model. Today's pure virtual experience has to evolve, you know, theCUBE first delivered hybrid mid last decade, but nobody really wanted it. We did Mobile World Congress last summer in Barcelona in an amazing hybrid model, which we're showing in some of the pictures here. Alex, if you don't mind bringing that back up. And every physical event that we're we're doing now has a hybrid and virtual component, including the pre-records. You can see in our studios, you see that the green screen. I don't know. Erik, what do you think about, you know, the Zoom fatigue and all this. I know you host regular events with your round tables, but what are your thoughts? >> Well, first of all, I think you and your company here have just done an amazing job on this. So that's really your expertise. I spent 20 years of my career hosting intimate wall street idea dinners. So I'm better at navigating a wine list than I am navigating a conference floor. But I will say that, you know, the trend just goes along with what we saw. If 35% are going to be fully remote. If 70% are going to be hybrid, then our events are going to be as well. I used to host round table dinners on, you know, one or two nights a week. Now those have gone virtual. They're now panels. They're now one-on-one interviews. You know, we do chats. We do submitted questions. We do what we can, but there's no reason that this is going to change anytime soon. I think you're spot on here. >> Yeah. Great. All right. So there you have it, Erik and I, Listen, we always love the feedback. Love to know what you think. Thank you, Erik, for your partnership, your collaboration, and love doing these predictions with you. >> Yeah. I always enjoy them too. And I'm actually happy. Last year you made us do a baker's dozen, so thanks for keeping it to 10 this year. >> (laughs) We've got a lot to say. I know, you know, we cut out. We didn't do much on crypto. We didn't really talk about SaaS. I mean, I got some thoughts there. We didn't really do much on containers and AI. >> You want to keep going? I've got another 10 for you. >> RPA...All right, we'll have you back and then let's do that. All right. All right. Don't forget, these episodes are all available as podcasts, wherever you listen, all you can do is search Breaking Analysis podcast. Check out ETR's website at etr.plus, they've got a new website out. It's the best data in the industry, and we publish a full report every week on wikibon.com and siliconangle.com. You can always reach out on email, David.Vellante@siliconangle.com I'm @DVellante on Twitter. Comment on our LinkedIn posts. This is Dave Vellante for the Cube Insights powered by ETR. Have a great week, stay safe, be well. And we'll see you next time. (mellow music)

Published Date : Jan 22 2022

SUMMARY :

bringing you data-driven and predict the future. So hopefully we can keep to mention that, you know, And this is a real issue, you know, And that is that the number one priority and in the application stack itself. And of course the variants And the CFOs can cut down an expense item. the board, you know, thing interesting to see, you know, and take the number three spot. not just the big three, but everywhere. It's the evolution of, you know, the, the ability to be able to be, and the democratization of data and the processes in place to get there. and is moving into the It is the number one net score And by the way, I'll just add, you know, and that's going to go to has to evolve, you know, that this is going to change anytime soon. Love to know what you think. so thanks for keeping it to 10 this year. I know, you know, we cut out. You want to keep going? This is Dave Vellante for the

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Krishna Gade, Fiddler AI | CUBE Conversation May 2021


 

(upbeat pop music) >> Well, hi everyone, John Walls here on "theCUBE" as we continue our CUBE conversations as part of the "AWS Startup Showcase". And we welcome in today Krishna Gade who is the founder and the CEO of Fiddler AI. and Krishna, good to see you today. Thanks for joining us here on the "theCUBE". >> Hey John, thanks so much for inviting us and I'm glad to be here, and looking forward to our conversation. >> Yeah me two, and first off, I want to say congratulations as I look at your company's, this tremendous roster, this list of awards that just keep coming your way. Most recently recognized by "Forbes" as one of the Top 50 AI Companies To Watch here in 2021. I know Gartner called you one of their Cool Companies not too long ago. World Economic Forum also giving you a shout out. So whatever it is you're doing, you're doing it very well, but it's got to feel good I would think, some validation to get all this kind of recognition. >> Absolutely, I know we've been very fortunate to get all the recognition. You know, part of it is also because of the space we are playing in, right? A lot of companies are, you know, operationalizing AI and therefore, you know, this whole point of, you know, explainability monitoring and governance of AI is like forefront and it's in the news for various different reasons. So there's a lot of, you know, good sort of talk that is going on in the press around how one should bear responsible AI. And we are very fortunate to be, you know, in the space and pioneering, you know, some of the technologies here. >> Right. And talking about machine learning monitoring, obviously, in the AI space, and you mentioned explainability. So let's just talk about that concept broadly first off and explain to our viewers what you mean by explainability in this particular context. >> Yeah, that's a good question. So if you think about an AI system, one of the main differences between it and a traditional software system is that it's a black box in the sense that you cannot open it up and read it's code like a traditional software system. The reason is, you know, the AI systems that are built using data and training models which are represented in this non-human readable format. And you cannot really understand how a model is actually making a prediction at any given point of time. So therefore what happens is when you are deploying these AI systems at scale for a variety of use cases, let's say credit underwriting or, you know, screening resumes, or clinical diagnosis which are extremely, you know, important for general human beings. There is a need to understand how the AI system is working. You know, why did it approve a positive person's loan or reject someone's loan? Or why did it reject someone's, you know, resume from, you know, a job screening pipeline? How is it working overall? Right? And so this is where explainability becomes important because you need to understand the AI system, you need a way to probe it, to interrogate it, to understand how the system is making predictions, how is it being influenced by various inputs you're supplying to the system. And so this gamut of technologies or the algorithms that have come across in the last, you know, few years have really matured to a point where, you know, products like Fiddler are developing them and productizing them for the general enterprise to you know, put it in their machine learning and AI workflows. >> So you're talking about context basically, right? I mean, trying to give everybody an idea. This is, you know, kind of where this inputs coming, this is where the problem is, this is where the bottleneck might be, whatever it is, and and doing that in real time. Very efficient operation here. Well, let's talk about the ML world right now and in terms of how it relates to artificial intelligence and this interaction you know, that we're seeing and the, I guess, the problem that you are trying to fix, if you will, in terms of machine learning monitoring. So let's just deal with that first off. When you look at somebody's architecture and somebody set up, what do you see? What are you looking for? And what kind of problems are you trying to solve for your clients? >> Yeah. So just following up what I said. The two main problems with operationalizing AI is one is the black box nature of AI, which I already talked about. The other problem is that the AI system is fundamentally a stochastic system or a probabilistic system. By that, I mean that its performance, you know, its predictions can change over time based on the data it is receiving. So it's not a deterministic system like traditional software systems where you expect the same output all the time, right? So when you have a system that is stochastic in nature where its performance can vary based on the data it is receiving, then you are in a situation where you have uncertainty, right? You know, you let's say you have an AI system that is deployed for serving a credit underwriting model or a fraud, you know, detection use case. And you see that, okay, sometimes accuracy is up, sometimes accuracy is down. You know, when do you want, when do you trust your predictions, when you're not. How do you know if the model is actually performing in the same manner that you trained it? All of these issues open up the need for continuous monitoring of these AI systems, because without which you may have AI systems making bad predictions for your users, hurting your business metrics, potentially making biased decisions that can put your company into a compliance or a brand reputation risk scenario. To avoid all of these things you can actually monitor these AI systems continuously so that you know exactly if they're performing the way you expect them to be. Do you to retrain them right now, right? Or do you need to shut them down because they are actually not predicting the way that you expect them to be? So this is actually very important. And so that's what Fiddler tries to solve for our customers by helping them operationalize AI with full visibility and explainability, right? So you can essentially install Fiddler in your workflow to continuously monitor your AI systems and analyze and explain them when you have questions about how they're working. >> I mean, you talked about governance earlier a little bit, you know, compliance, obviously a great critical issue, big concern, fraud detection. Security, just in general here, as we know, I mean, we keep almost every day it seems like we're hearing about some kinds of security intrusion. So, in terms of identifying vulnerabilities or in terms of identifying anomalies, whatever it might be, what kind of work are you doing in that space to give your client base the kind of comfort and the peace of mind that everybody's searching for these days? >> Right, I mean, if you step back a little bit, John, we are truly living in the age of algorithms, right? So everything that we interact with on a day-to-day basis, the movies we watch, or when we request an Uber driver, or when we go to a financial institution and request for a loan application or a mortgage, there are algorithms behind the scenes that are processing our requests and delivering the experiences that we have. Now, increasingly these algorithms are becoming AI based algorithms. And when you have these AI based algorithms, they're trained on this data that's available, that an institution may collect from their users, or they may buy from other third parties. And when you develop these AI systems based on this data, if this data is not equally distributed amongst all different ethnicity backgrounds, people coming from different cultures, different religions, different races, different genders, you may actually build systems that can make very different decisions for different individuals based on like this bias that could creep into them. And so this actually needs, this means that at the end of the day, you can actually create a dystopian world where, you know, some people get like really great decisions from your systems, where some people are left out, right? So therefore, you know, this aspect of governing your AI systems so that you're validating what you're building upfront. You're validating the data that you're using to train the systems. You're continuously monitoring the systems there so that they're actually producing the right outcomes for your users. And then you can actually explain if some customer asks you or some regulator or a third party asks you how your system is working. It's very very important. This is an emerging area in industry, certain sectors already have this, for example, financial services. It's in companies like banks, where it is mandated to have model governance, so that every model that they are deploying needs to be validated and needs to be monitored. And we are seeing the emergence of generally AI governance creeping into other sectors as well. And so this is like a broader topic that covers explainability, covers monitoring, covers detecting bias in your AI systems and ensuring that you're building safe and responsible AI for your customers and your organization. >> Yeah, I find the bias point really interesting, actually, because I hadn't really thought about these prejudices or subjectivities, you know, it might bring to our work with us in terms of what we look at, what we ignore, what we process, how we don't. But it's a really interesting point you just raised. So thank you for that. And then there's also the kind of issue with data drift too a little bit, right? It's like, where did it go (laughing)? >> Right. >> What are we doing here? What happened to it? So maybe if you could talk about that a little bit in terms of all this data that's coming in and corralling it, right? Making sure that it stays organized and stays in a way that you can analyze and process it, and then glean insight from. >> Yeah, data drift is one of the main reasons why AI systems deteriorate in performance. So for example, let's say I'm trying to build a recommendation system that predicts the items that you want to buy when you go to an E-commerce website. Now, if I have used data pre-COVID, then the user behavior was very different, right? That kind of items people were probably buying before you know, February, 2020 was like probably much different than the kind of items that people were buying after it. So what happens is when you train your AI systems on datasets that are older but then that data has changed ever since because of an event like COVID-19 has happened, or some other seasonality has kicked in, then your AI systems are seeing different distribution data. For example, you may see that suddenly, you know, people who were shopping, let's say, in March or April last year, people were shopping for all kinds of, you know, toilet paper and all kinds of things to stock up, you know, to be ready for lockdown, right? And maybe they were not buying similar amounts in there previously. So therefore, if you have an inventory management system based on AI or an E-commerce recommendation system based on AI, you know, they would see data drift, because the buying patterns are different. The amount of stuff that people are buying in terms of toilet paper has completely shifted. And so their model is actually, may not be predicting as accurately as it would, right? So therefore identifying this data drift and alerting your AI engineer so that they can be prepared for this is very important. Otherwise, what you would see is if you're an E-commerce company, this has actually happened, you know? Instacart, a grocery delivery company and another company www.etsy.com, they blogged about it where they have seen their models go down in accuracy from 90% to 65% when this data shift happened, you know, especially during COVID-19. And so you need the ability to continuously monitor for drift so that when you can catch these things earlier, and then, you know, save your business from losing, you know, in terms of business metrics like such as number of sales that you may be making, number of bad recommendations that your systems are making to your users. >> So we've talked a lot about these various components of monitoring of which, you know, all of which you do extremely well. And I was reading earlier, just a little bit about the company, and we talked about accountability. We've already talked about that. We talked about fraud detection, we talked about reliability. There was also a point about ethical considerations, you know, and so I was interested in that, hearing from you about that in terms of why that's a pillar of your service or what exactly that was pointed toward in terms of monitoring, and what you can do. >> Right. So, I guess I'll just go back to like a famous quote from Marc Andreessen. He mentioned, you know, a few years ago that software is eating the world, right? Now, what's happening is AI is eating software. All the software that we are consuming is becoming AI based software, because basically at the end of the day some intelligence is being baked into the software to make it, you know, predict more interesting things for you to make those decisions. Instead of rule-based decisions, make it more AI based decisions. And so therefore it is very important that when we are building the software, we need to use ethical practices. You know, we need to know how, where you're collecting the data from. It can be very dangerous if you don't do it and you can land into trouble. And we have seen these incidents many times, right? For example, in 2019, when Apple and Goldman Sachs came up with a credit card, a lot of customers complained about gender bias with respect to the credit card limits that the algorithm was setting. You know, in the same household, the husband and wife were getting 10 times in terms of a difference between the credit limit between a male and a female, right? Even though they probably had similar salary ranges, similar FICO scores, right? So if you do not actually make sure that, you know, you're collecting data from the right sources that your datasets are not outbalanced. If your models, if your algorithms are tested for bias you know, before hand, before you deploy them and then you're continuously monitoring them, these are all ethical practices. These are all the responsible ways of building your AI. You can actually, you know, land into trouble. Your customers will complain about it. You know, you would lose your brand reputation. And at the end of the day you'll be essentially, and instead of actually adding value to the customers, you may be actually hurting them, right? And so this is actually why it's so important, and it's become more important when the more stakes, the higher the stakes are, right? You know, for example, when it's being used for criminal justice scenarios or when it's being used for clinical diagnosis scenarios. Being able to ensure that the system is making unbiased decisions is very, very important. >> Well, before I let you go, too, I like you to touch base on your AWS relationship about, you know, what was the Genesis of that. And currently what it is that you're working on together to provide this great value to your customers. >> Absolutely. So the follow-up to this ethical AI is like Amazon as a company is interested in pursuing, you know, the responsible AI but, you know, they have a lot of AI products. So they are looking for, you know, fostering a community and ecosystem of AI technologies. And in that hypothesis they actually invested in Fiddler last year in terms of enabling us to develop this explainable AI and ethical AI technology. And so we are working with Alexa Fund and also like AWS ecosystem in terms of partnering with how effectively Fiddler can be delivered to other AWS customers through, like, through their marketplace and other sort of areas that we can distribute the software. So it's a great partnership. We are very, very excited about the opportunity to work with Alexa Fund as well as the AWS ecosystem. It increases another opportunity for us to enable a lot more customers than we than we can otherwise. So this is a great win-win situation for both Amazon and Fiddler. >> Well, it sure is. And congratulations on that and developing that partnership. I know it's working well for your clients and it's working well for Fiddler AI obviously by the number of recognitions that have been coming your way. So Krishna, we wish you continued success and thanks for the time here today on "theCUBE". >> Yep. Thank you so much, John. It was a pleasure talking to you today. >> I enjoyed it. Thank you. John Walls here wrapping up our conversation with Fiddler AI's Krishna Gade, talking today about machine learning monitoring on the "AWS Startup Showcase". (upbeat pop music)

Published Date : May 18 2021

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and Krishna, good to see you today. and I'm glad to be here, I know Gartner called you one in the space and pioneering, you know, and you mentioned explainability. across in the last, you know, few years the problem that you are the way you expect them to be. you know, compliance, obviously So therefore, you know, prejudices or subjectivities, you know, that you can analyze and process it, for drift so that when you can of which, you know, to make it, you know, predict too, I like you to touch base the responsible AI but, you know, So Krishna, we wish you continued success It was a pleasure talking to you today. on the "AWS Startup Showcase".

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Jerome Lecat, Scality and Chris Tinker, HPE | CUBE Conversation


 

(uplifting music) >> Hello and welcome to this Cube Conversation. I'm John Furrier, host of theCube here in Palo Alto, California. We've got two great remote guests to talk about some big news hitting with Scality and Hewlett Packard Enterprise. Jerome Lecat CEO of Scality and Chris Tinker, Distinguished Technologist from HPE, Hewlett Packard Enterprise, Jerome, Chris, great to see you both Cube alumnis from an original gangster days as we'd say back then when we started almost 11 years ago. Great to see you both. >> It's great to be back. >> Good to see you John. >> So, really compelling news around kind of this next generation storage cloud native solution. Okay, it's really kind of an impact on the next gen, I call next gen, dev ops meets application, modern application world and something we've been covering heavily. There's some big news here around Scality and HPE offering a pretty amazing product. You guys introduced essentially the next gen piece of it, Artesca, we'll get into in a second, but this is a game-changing announcement you guys announced, this is an evolution continuing I think is more of a revolution, but I think, you know storage is kind of abstractionally of evolution to this app centric world. So talk about this environment we're in and we'll get to the announcement, which is object store for modern workloads, but this whole shift is happening Jerome. This is a game changer to storage and customers are going to be deploying workloads. >> Yeah, Scality really, I mean, I personally really started working on Scality more than 10 years ago, close to 15 now. And if we think about it I mean the cloud has really revolutionized IT. And within the cloud, we really see layers and layers of technology. I mean, it all start at around 2006 with Amazon and Google and Facebook finding ways to do initially what was consumer IT at very large scale, very low credible reliability and then slowly creeped into the enterprise. And at the very beginning, I would say that everyone was kind of wizards trying things and really coupling technologies together. And to some degree we were some of the first wizard doing this, but we, we're now close to 15 years later and there's a lot of knowledge and a lot of experience, a lot of tools. And this is really a new generation. I'll call it cloud native, or you can call it next gen whatever, but there is now enough experience in the world, both at the development level and at the infrastructure level to deliver truly distributed automated systems that run on industry standard servers. Obviously good quality server deliver a better service than others, but there is now enough knowledge for this to truly go at scale. And call this cloud or call this cloud native. Really the core concept here is to deliver scalable IT at very low cost, very high level of reliability, all based on software. And we've, we've been participated in this motion, but we feel that now the breadth of what's coming is at the new level, and it was time for us to think, develop and launch a new product that's specifically adapted to that. And Chris, I will let you comment on this because the customers or some of them, you can add a customer, you do that. >> Well, you know, you're right. You know, I've been in the, I've been like you I've been in this industry for a, well, along time. Give a long, 20 to 21 years in HPE in engineering. And look at the actual landscape has changed with how we're doing scale-out software-defined storage for particular workloads. And we're a catalyst has evolved here is an analytics normally what was only done in the three letter acronyms and massively scale-out parallel namespace file systems, parallel file systems. The application space has encroached into the enterprise world where the enterprise world needed a way to actually take a look at how to, how do I simplify the operations? How do I actually be able to bring about an application that can run in the public cloud or on premise or hybrid, be able to actually look at a workload optimized step that aligns the actual cost to the actual analytics that I'm going to be doing the workload that I'm going to be doing and be able to bridge those gaps and be able to spin this up and simplify operations. And you know, and if you, if you are familiar with these parallel processes which by the way we actually have on our truck, I, I do engineer those, but they are, they are, they are they have their own unique challenges, but in the world of enterprise where customers are looking to simplify operations, then take advantage of new application, analytic workloads whether it be smart, Mesa, whatever it might be, right. I mean, if I want to spin up a Mongo DB or maybe maybe a, you know, last a search capability how do I actually take those technologies, embrace a modern scale-out storage stack that without without breaking the bank, but also provide a simple operations. And that's, that's why we look for object storage capabilities because it brings us this massive parallelization. Back to you John. >> Well before we get into the product. I want to just touch on one thing Jerome you mentioned, and Chris, you, you brought up the DevOps piece next gen, next level, whatever term you use. It is cloud native, cloud native has proven that DevOps infrastructure is code is not only legit. It's being operationalized in all enterprises and add security in there, you have DevSecOps, this is the reality and hybrid cloud in particular has been pretty much the consensus is that standard. So our defacto center whatever you want to call it, that's happening. Multicloud are on the horizon. So these new workloads are have these new architectural changes, cloud on premises and edge. This is the number one story. And the number one challenge all enterprises are now working on. How do I build the architecture for the cloud on premises and edge? This is forcing the DevOps team to flex and build new apps. Can you guys talk about that particular trend? And is it, and is that relevant here? >> Yeah, I, I now talk about really storage anywhere and cloud anywhere and and really the key concept is edge to go to cloud. I mean, we all understand now that the edge will host a lot of that time and the edge is many different things. I mean, it's obviously a smartphone, whatever that is, but it's also factories, it's also production. It's also, you know, moving moving machinery, trains, planes, satellites that that's all the edge, cars obviously. And a lot of that I will be both produced and process there, but from the edge who will want to be able to send the data for analysis, for backup, for logging to a call, and that call could be regional, maybe not, you know, one call for the whole planet, but maybe one corporate region the state in the U.S. And then from there you will also want to push some of the data to public cloud. One of the thing that we see more and more is that the D.R that has centered the disaster recovery is not another physical data center. It's actually the cloud, and that's a very efficient infrastructure very cost efficient, especially. So really it, it, it's changing the paradigm on how you think about storage because you really need to integrate these three layers in a consistent approach especially around the topic of security because you want the data to be secure all along the way. And data is not just data, its data, and who can access the data, who can modify the data what are the conditions that allow modification all automatically erasure of the data? In some cases, it's super important that the data automatically erased after 10 years and all this needs to be transported from edge to core to cloud. So that that's one of the aspects. Another aspects that resonates for me with what you said is a word you didn't say, but it's actually crucial this whole revolution. It's Kubernetes I mean, Kubernetes is in now a mature technology, and it's, it's just, you know the next level of automatized operation for distributed system, which we didn't have 5 or 10 years ago. And that is so powerful that it's going to allow application developers to develop much faster system that can be distributed again edge to go to cloud, because it's going to be an underlying technology that spans the three layers. >> Chris, your thoughts hybrid cloud. I've been, I've been having questions with the HPE folks for God years and years on hybrid clouds, now here. >> Right (chuckles) >> Well, you know, and, and it's exciting in a layout right, so you look at like a, whether it be enterprise virtualization, that is a scale-out general purpose virtualization workloads whether it be analytic workloads, whether it be no data protection is a paramount to all of this, orchestration is paramount. If you look at that DevSecOps, absolutely. I mean, securing the actual data the digital last set is, is absolutely paramount. And if you look at how we do this look at the investments we're making, we're making enough and look at the collaborative platform development which goes to our partnership with Scality. It is, we're providing them an integral aspect of everything we do, whether we're bringing in Ezmeral which is our software we use for orchestration look at the veneer of its control plane, controlling Kubernetes. Being able to actually control the active clusters and the actual backing store for all the analytics that we just talked about. Whether it be a web-scale app that is traditionally using a politics namespace and now been modernized and take advantage of newer technologies running an NBME burst buffers or a hundred gig networks with Slingshot network of 200 and 400 gigabit looking at how do we actually get the actual analytics, the workload to the CPU and have it attached to the data at risk. Where's the data, how do we land the data? How do we actually align, essentially locality, locality of the actual asset to the computer. And this is where, you know, we can look leverage whether it be a Zair or Google or name your favorite hybrid, hyperscaler, leverage those technologies leveraging the actual persistent store. And this is where Scality is, with this object store capability has it been an industry trendsetter, setting the actual landscape of how provide an object store on premise and hybrid cloud run it in a public cloud, but being able to facilitate data mobility and tie it back to, and tie it back to an application. And this is where a lot of things have changed in the world of analytics, because the applications that you, the newer technologies that are coming on the market have taken advantage of this particular protocol as threes. So they can do web scale massively parallel concurrent workloads. >> You know what let's get into the announcement. I love cool and relevant products. And I think this hits the mark. Scality you guys have Artesca, which is just announced. And I think it, you know, we obviously we reported on it. You guys have a lightweight true enterprise grade object store software for Kubernetes. This is the announcement, Jerome, tell us about it. What's the big deal? Cool and relevant, come on, this is cool. Right, tell us. >> I'm super excited. I'm not sure, if you can see it as well on the screen, but I'm super, super excited. You know, we, we introduced the ring 11 years ago and they says our biggest announcements for the past 11 years. So yes, do pay attention. And, you know, after, after looking at, at all these trends and understanding where we see the future going. We decided that it was time to embark (indistinct) So there's not one line of code that's the same as our previous generation product. They will both exist, they both have a space in the market. And Artesca was specifically designed for this cloud native era. And what we see is that people want something that's lightweight especially because it had to go to the edge. They still want the enterprise grid that Scality is known for. And it has to be modern. What we really mean by modern is, we see object storage now being the primary storage for many application more and more applications. And so we have to be able to deliver the performance, that primary storage expects. This idea of a Scality of serving primary storage is actually not completely new. When we launched Scality 10 years ago, the first application that we were supporting was consumer email for which we were, and we are still today, the primary storage. So we have, we know what it is to be the primary store. We know what's the level of reliability you need to hit. We know what, what latency means and latency is different from throughput, you really need to optimize both. And I think that still today we're the only object storage company that protects data from both replication and original encoding Because we understand that replication is faster, but the original encoding is more better, and more, of file where fast internet latency doesn't matter so much. So we we've been being all that experience, but really rethinking of product for that new generation that really is here now. And so where we're truly excited, I guess people a bit more about the product. It's a software, Scality is a software company and that's why we love to partner with HPE who's producing amazing servers, you know for the record and the history. The very first deployment of Scality in 2010 was on the HP servers. So this is a long love story here. And so to come back to our desk is lightweight in the sense that it's easy to use. We can start small, we can start from just one server or one VM I mean, you would start really small, but he can grow infinitely. The fact that we start small, we didn't, you know limit the technology because of that. So you can start from one to many and it's cloud native in the sense that it's completely Kubernetes compatible it's Kubernetes office traded. It will deploy on many Kubernetes distributions. We're talking obviously with Ezmeral we're also talking with zoo and with the other all those of communities distribution it will also be able to be run in the cloud. Now, I'm not sure that there will be many true production deployment of Artesca going the cloud, because you already have really good object storage by the cloud providers but when you are developing something and you want to test that, you know just doing it in the cloud is very practical. So you'll be able to deploy our Kubernetes cloud distribution, and it's more than object storage in the sense that it's application centric. A lot of our work is actually validating that our storage is fit for this single purpose application. And making sure that we understand the requirement of these application, that we can guide our customers on how to deploy. And it's really designed to be the primary storage for these new workloads. >> The big part of the news is your relationship with Hewlett Packard Enterprise is some exclusivity here as part of this and as you mentioned the relationship goes back many, many years. We've covered the, your relationship in the past. Chris also, you know, we cover HP like a blanket. This is big news for HPE as well. >> This is very big news. >> What is the relationship, talk about this exclusivity Could you share about the partnership and the exclusivity piece? >> Well, there's the partnership expands into the pan HPE portfolio. we look, we made a massive investment in edge IOT device. So we actually have how did we align the cost to the demand. Our customers come to us, wanting to looking at think about what we're doing with Greenlake, like in consumption based modeling. They want to be able to be able to consume the asset without having to do a capital outlay out of the gate. Number two, look at, you know how do you deploy technology, really demand. It depends on the scale, right? So in a lot of your web skill, you know, scale out technologies, it putting them on a diet is challenging. Meaning how skinny can you get it. Getting it down into the 50 terabyte range and then the complexities of those technologies at as you take a day one implementation and scale it out over you know, you know, multiple iterations over quarters, the growth becomes a challenge so working with Scality we, we believe we've actually cracked this nut. We figured out how to a number one, how to start small, but not limit a customer's ability to scale it out incrementally or grotesquely. You can eat depending on the quarters, the month, whatever whatever the workload is, how do you actually align and be able to consume it? So now whether it be on our Edgeline products our DL products go right there, now what that Jerome was talking about earlier you know, we, we, we ship a server every few seconds. That won't be a problem. But then of course, into our density optimized compute with the Apollo products. And this where our two companies have worked in an exclusivity where they scale the software bonds on the HP ecosystem. And then we can, of course provide you, our customers the ability to consume that through our GreenLake financial models or through a CapEx partners. >> Awesome, so Jerome and, and Chris, who's the customer here obviously, there's an exclusive period. Talk about the target customer and how the customers get the product and how they get the software. And how does this exclusivity with HP fit into it? >> Yeah, so there there's really a three types of customers and we've really, we've worked a lot with a company called UseDesign to optimize the user interface for each the types of customers. So we really thought about each customer role and providing with each of them the best product. So the, the first type of customer are application owners who are deploying an application that requires an object storage in the backend, you typically want a simple object store for one application, they want it to be simple and work. Honestly they want no thrill, just want an object store that works. And they want to be able to start as small as they start with their application. Often it's, you know, the first deployment maybe a small deployment, you know applications like a backup like VML, Rubrik, or analytics like (indistinct), file system that now, now available as a software, you know like CGI does a really great departmental NAS that works very well that needs an object store in the backend. Or for high performance computing a wake-up house system is an amazing file system. We will also have vertical application like road peak, for example, who provides origin and the view of the software broadcasters. So all these are application, they request an object store in the backend and you just need a simple high-performance working well object store and I'll discuss perfect for that. Now, the second type of people that we think will be interested by Artesca are essentially developer who are currently developing some capabilities or cloud native application, your next gen. And as part of their development stack, it's getting better and better when you're developing a cloud native application to really target an object storage rather than NFS, as you're persistent. It just, you know, think about generations of technologies and NFS and filesystem were great 25 years ago. I mean, it's an amazing technology. Now, when you want to develop a distributed scalable application object storage is a better fit because it's the same generation. And so same thing, I mean, you know, they're developing something they need an object store that they can develop on. So they want it very lightweight, but they also want the product that their enterprise or their customers will be able to rely on for years and years on. And this guy's really great fit to do that. The third type of customer are more architects, I would say are the architects that are designing a system where they are going to have 50 factories, a thousand planes, a million cars, they are going to have some local storage which will they want to replicate to the core and possibly also to the cloud. And as the design is really new generation workloads that are incredibly distributed but with local storage Artesca are really great for that. >> And tell about the HPE exclusive Chris. What's the, how does that fit in? Do they buy through Scality? Can they get it for the HP? Are you guys working together on how customers can procure it? >> Both ways, yeah both ways they can procure it through Scality. They can secure it through HPE and it's, it's it's the software stack running on our density optimized compute platforms which you would choose and align those and to provide an enterprise quality. Cause if it comes back to it in all of these use cases is how do we align up into a true enterprise stack, bringing about multitenancy bringing about the, the, the fact that you know, if you look at like a local coding one of the things that they're bringing to it, so that we can get down into the DL325. So with the exclusivity, you actually get choice. And that choice comes into our entire portfolio whether it be the Edgeline platform the DL325 AMD processing stack or the Intel 380, or whether it be the Apollos or like I said, there's, there's, there's so many ample choices there that facilitate this, and it's this allows us to align those two strategies. >> Awesome, and I think the Kubernetes piece is really relevant because, you know, I've been interviewing folks practitioners and Kubernetes is very much maturing fast. It's definitely the centerpiece of the cloud native both below the, the line, if you will below under the hood for the, for the infrastructure and then for apps, they want a program on top of it that's critical. I mean, Jerome, this is like, this is the future. >> Yeah, and if you don't mind like to come back to the myth on the exclusivity with HP. So we did a six month exclusive and the very reason we could do this is because HP has such breadth of server portfolio. And so we can go from, you know, really simple, very cheap you know, DL380, machine that we tell us for a few dollars. I mean, it's really like simple system, 50 terabyte. We can have the DL325 that Chris mentioned that is really a powerhouse all NVME, clash over storage is NVME, very fast processors you know, dense, large, large system, like the APOE 4,500. So it's a very large graph of portfolio. We support the whole portfolio and we work together on this. So I want to say that you know, one of the reason I want to send kudos to HP for the breadth of their server line really. As mentioned, Artesca can be ordered from either company. In hand-in-hand together, so anyway, you'll see both of us and our field working incredibly well together. >> Well, just on that point, I think just for clarification was this co-design by Scality and HPE, because Chris you mentioned, you know, the, the configuration of your systems. Can you guys, Chris quickly talk about the design. >> From, from, from the code base the software is entirely designed and developed by Scality, from testing and performance, so this really was a joint work with HP providing both a hardware and manpower so that we could accelerate the testing phase. >> You know, Chris HPE has just been doing such a great job of really focused on this. I know I've been covering it for years before it was fashionable. The idea of apps working no matter where it lives, public cloud, data center, edge. And you mentioned edge line's been around for awhile, you know, app centric, developer friendly, cloud first, has been an HPE kind of guiding first principle for many, many years. >> Well, it has. And, you know, as our CEO here intended, by 2022 everything will be able to be consumed as a service in our portfolio. And then this stack allows us the simplicity and the consumability of the technology and the granulation of it allows us to simplify the installation. Simplify the actual deployment bringing into a cloud ecosystem, but more importantly for the end customer. They simply get an enterprise quality product running on an optimized stack that they can consume through a orchestrated simplistic interface. That customers that's what they're wanting for today's but they come to me and ask, hey how do I need a, I've got this new app, new project. And, you know, it goes back to who's actually coming. It's no longer the IT people who are actually coming to us. It's the lines of business. It's that entire dimension of business owners coming to us, going this is my challenge. And how can you, HPE help us? And we rely on our breadth of technology, but also our breadth of partners to come together in our, of course Scality is hand in hand and our collaborative business unit our collaborative storage product engineering group that actually brought, brought this to market. So we're very excited about this solution. >> Chris, thanks for that input and great insight. Jerome, congratulations on a great partnership with HPE obviously great joint customer base. Congratulations on the product release here. Big moving the ball down the field, as they say. New functionality, clouds, cloud native object store. Phenomenal, so wrap, wrap, wrap up the interview. Tell us your vision for Scality and the future of storage. >> Yeah, I think I started in, Scality is going to be an amazing leader, it is already. But yeah, so, you know I have three things that I think will govern how storage is going. And obviously Marc Andreessen said it software is everywhere and software is eating the world. So definitely that's going to be true in the data center in storage in particular, but the three trends that are more specific are first of all, I think that security performance and agility is now basic expectation. It's, it's not, you know it's not like an additional feature. It's just the basic tables, security performance and our job. The second thing is, and we've talked about it during this conversation is edge to go. You need to think your platform with edge, core and cloud. You know, you, you don't want to have separate systems separate design interface point for edge and then think about the core and then think about cloud, and then think about the diverse power. All this needs to be integrated in a design. And the third thing that I see as a major trend for the next 10 years is data sovereignty. More and more, you need to think about where is the data residing? What are the legal challenges? What is the level of protection, against who are you protected? What is your independence strategy? How do you keep as a company being independent from the people you need to be in the band? And I mean, I say companies, but this is also true for public services. So these, these for me are the three big trends. And I do believe that software defined distributed architecture are necessary for these trends but you also need to think about being truly enterprise grade. and that has been one of our focus with design of Artesca. How do we combine a lightweight product with all of the security requirements and data sovereignty requirements that we expect to have in the next thing? >> That's awesome. Congratulations on the news Scality, Artesca. The big release with HPE exclusive for six months, Chris Tinker, Distinguished Engineer at HPE. Great to see you Jerome Lecat CEO of Scality, great to see you as well. Congratulations on the big news. I'm John Furrier from theCube. Thanks for watching. (uplifting music)

Published Date : Apr 26 2021

SUMMARY :

Great to see you both. an impact on the next gen, And at the very beginning, I would say that aligns the actual cost And the number one challenge So that that's one of the aspects. for God years and years on that are coming on the And I think it, you know, we in the sense that it's easy to use. The big part of the align the cost to the demand. and how the customers get the product in the backend and you just need a simple And tell about the HPE exclusive Chris. and it's, it's it's the of the cloud native both below and the very reason we could do this is talk about the design. the software is entirely designed And you mentioned edge line's been around and the consumability of the and the future of storage. from the people you great to see you as well.

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Tobi Knaup, D2iQ | D2iQ Journey to Cloud Native 2019


 

(informative tune) >> From San Francisco, it's The Cube. Covering D2 iQ. Brought to you by D2 iQ. (informative tune) >> Hey, welcome back everybody! Jeff Frick here with theCUBE. We're in downtown San Francisco at D2 iQ Headquarters, a beautiful office space here, right downtown. And we're talking about customers' journey to cloud data. We talk about it all the time, you hear about cloud native, everyone's rushing in, Kubernetes is the hottest thing since sliced bread, but the at the end of the day, you actually have to do it and we're really excited to talk to the founder who's been on his own company journey as he's watching his customers' company journeys and really kind of get into it a little bit. So, excited to have Tobi Knaup, he's a co-founder and CTO of D2 iQ. Tobi, great to see you! >> Thanks for having me. >> So, before we jump into the company and where you are now, I want to go back a little bit. I mean, looking through your resume, and your LinkedIn, etc. You're doing it kind of the classic dream-way for a founder. Did the Y Combinator thing, you've been at this for six years, you've changed the company a little bit. So, I wonder if you can just share form a founder's perspective, I think you've gone through four, five rounds of funding, raised a lot of money, 200 plus million dollars. As you sit back now, if you even get a chance, and kind of reflect, what goes through your head? As you've gone through this thing, pretty cool. A lot of people would like this, they think they'd like to be sitting in your seat. (chuckles) What can you share? >> Yeah, it's definitely been, you know, an exciting journey. And it's one that changes all the time. You know, we learned so many things over the years. And when you start out, you create a company, right? A tech company, you have you idea for the product, you have the technology. You know how to do that, right? You know how to iterate that and build it out. But there's many things you don't know as a technical founder with an engineering background, like myself. And so, I always joke with the team internally, this is that, you know, I basically try to fire myself every six months. And what I mean by that, is your role really changes, right? In the very beginning I wrote code and then is tarted managing engineers, when, you know, once you built up the team, then managed engineering managers and then did product and, you know. Nowadays, I spend a lot of time with customers to talk about our vision, you know, where I see the industry going, where things are going, how we fit into the greater picture. So, it's, you know, I think that's a big part of it, it's evolving with the company and, you know, learning the skills and evolving yourself. >> Right. It's just funny cause you think about tech founders and there's some big ones, right? Some big companies out there, to pick on Zuckerberg's, just to pick on him. But you know, when you start and kind of what your vision and your dream is and what you're coding in that early passion, isn't necessarily where you end up. And as you said, your role in more of a leadership position now, more of a guidance and setting strategy in communicating with the market, communicating with customers has changed. Has that been enjoyable for you, do you, you know, kind of enjoy more the, I don't want to say the elder states when you're a young guy, but more kind of that leadership role? Or just, you know, getting into the weeds and writing some code? >> Yeah. Yeah, what always excites me, is helping customers or helping people solve problems, right? And we do that with technology, in our case, but really it's about solving the problems. And the problems are not always technical problems, right? You know, the software that is at the core of our products, that's been running in production for many years and, you know, in some sense, what we did before we founded the company, when I worked at Airbnb and my co-founders worked at, you know, Airbnb and Twitter, we're still helping companies do those same things today. And so, where we need to help the most sometimes, it's actually on education, right? So, solving those problems. How do you train up, you know, a thousand or 10 thousand internal developers at a large organization, on what are containers, what is container management, cluster management, how does cloud native work? That's often the biggest challenge for folks and, you know, how did they transform their processes internally, how did they become really a cloud native organization. And so, you know, what motivates me is helping people solve problems in, whatever, you know, shape or form. >> Right >> It's funny because it's analogous to what you guys do, in that you got an open-source core, but people, I think, are often underestimate the degree of difficulty around all the activities beyond just the core software. >> Mm-hmm. >> Whether, as you said, it's training, it's implementation it's integration, it's best practices, it's support, it's connecting all these things together and staying on top of it. So, I think, you know, you're in a great position because it's not the software. That's not the hard part, that's arguably, the easy part. So, as you've watched people, you know, deal with this crazy acceleration of change in our industry and this rapid move to cloud native, you know, spawned by the success of the public clouds, you know, how do you kind of stay grounded and not jump too fast at the next shiny object, but still stay current, but still, you know, kind of keep to your kneading in terms of your foundation of the company and delivering real value for the customers? >> Yeah. Yeah, I know, it's exactly right. A lot of times, the challenges with adopting open-sourcing enterprise are, for example, around the skills, right? How do you hire a team that can manage that deployment and manage it for many years? Cause once software's introduced in an enterprise, it typically stays for a couple of years, right? And this gets especially challenging when you're using very popular open-source project, right? Because you're competing for those skills with, literally, everybody, right? A lot of folks want to deploy these things. And then, what people forget sometimes too is, so, a lot of the leading open-source projects, in the cloud native space, came out of, you know, big software companies, right? Kubernetes came from Google, Kafka came from LinkedIn, Cassandra from Facebook. And when those companies deploy these systems internally, they have a lot of other supporting infrastructure around it, right? And a lot of that is centered around day-two operations. Right? How do you monitor these things, how do you do lock management, how do you do do change management, how do you upgrade these things, keep current? So, all of that supporting infrastructure is what an enterprise also needs to develop in order to adopt open-source software and that's a big part of what we do. >> Right. So, I'd love to get your perspective. So, you said, you were at Airbnb, your founders were at Twitter. You know, often people, I think enterprises, fall into the trap of, you know, we want to be like the hyper-scale guys, you know. We want to be like Google or we want to be like Twitter. But they're not. But I'm sure there's a lot of lessons that you learned in watching the hyper-growth of Airbnb and Twitter. What are some of those ones that you can bring and hep enterprises with? What are some of the things that they should be aware of as, not necessarily maybe their sales don't ramp like those other companies, but their operations in some of these new cloud native things do? >> Right, right. Yeah, so, it's actually, you know, when we started the company, the key or one of the drivers was that, you know, we looked at the problems that we solved at Airbnb and Twitter and we realized that those problems are not specific to those two companies or, you know, Silicon Valley tech companies. We realized that most enterprises in the future will have, will be facing those problems. And a core one is really about agility and innovation. Right? Marc Andreessen, one of our early investors, said, "Software is eating the world." he wrote that up many years ago. And so, really what that means is that most enterprises, most companies on the planet, will transform into a software company. With all of that entails, right? With he agility that software brings. And, you know, if they don't do that, their competitors will transform into a software company and disrupt them. So, they need to become software companies. And so, a lot of the existing processes that these existing companies have around IT, don't work in that kind of environment, right? You just can't have a situation where, you know, a developer wants to deploy a new application that, you know, is very, you know, brings a lot of differentiation for the business, but the first thing they need to do in order to deploy that is file a ticket with IT and then someone will get to it in three months, right? That is a lot of waste of time and that's when people surpass you. So, that was one of the key-things we saw at Airbnb and Twitter, right? They were also in that old-school IT approach, where it took many months to deploy something. And deploying some of the software we work with, got that time down to even minutes, right? So it's empowering developers, right? And giving them the tools to make them agile so they can be innovative and bring the business forward. >> Right. The other big issue that enterprises have that you probably didn't have in some of those, you know, kind of native startups, is the complexity and the legacy. >> That's right. >> Right? So you've got all this old stuff that may or may not make any sense to redeploy, you've got stuff (laughing) stuff running in data centers, stuff running on public clouds, everybody wants to get the hyper-cloud to have a single point of view. So, it's a very different challenge when you're in the enterprises. What are you seeing, how are you helping them kind of navigate through that? >> Yeah, yeah. So, one of the first thongs we did actually, so, you know, most of our products are sort of open-core products. They have a lot of open-source at the center, but then, you know, we add enterprise components around that. Typically the first thing that shows up is around security, right? Putting the right access controls in place, making sure the traffic is encrypted. So, that's one of the first things. And then often, the companies we work with, are in a regulated environment, right? Banks, healthcare companies. So, we help them meet those requirements as well and often times that means, you know, adding features around the open-source products to get them to that. >> Right. So, like you said, the world has changed even in the six or seven years you've been at this. The, you know, containers, depending who you talk to, were around, not quite so hot. Docker's hot, Kubernetes is hot. But one of the big changes that's coming now, looking forward, is IOT and EDGE. So, you know, you just mentioned security, from the security point of view, you know, now you're tax services increased dramatically, we've done some work with Forescout and their secret sauce and they just put a sniffer on your network and find the hundreds and hundreds of devices (laughs)-- >> Yeah. >> That you don't even know are on your network. So do you look forward to kind of the opportunity and the challenges of IOT supported by 5G? What's that do for your business, where do you see opportunities, how are you going to address that? >> Yeah, so, I think IOT is really one of those big mega-trends that's going to transform a lot of things and create all kinds of new business models. And, really, what IOT is for me at the core, it's all around data, right? You have all these devices producing data, whether those are, you know, sensors in a factory in a production line, or those have, you know, cars on the road that send telemetry data in real time. IOT has been, you know, a big opportunity for us. We work with multiple customers that are in the space. And, you know, one fundamental problem with it is that, with IOT, a lot of the data that organizations need to process, are now, all of a sudden generated at the EDGE of the network, right? This wasn't the case many years for enterprises, right? Most of the data was generated, you know, at HQ or in some internal system, not at the EDGE of the network. And what always happens is when, with large-volume data is, compute generally moves where the data is and not the other way around. So, for many of these deployments, it's not efficient to move all that data from those IT devices to a central-cloud location or data-center location. So, those companies need to find ways to process data at the EDGE. That's a big part of what we're helping them with, it's automating real-time data services and machine-learning services, at the EDGE, where the EDGE can be, you know, factories all around the world, it could be cruise ships, it could be other types of locations where working with customers. And so, essentially what we're doing is we're bringing the automation that people are used to from the public cloud to the EDGE. So, you know, with the click of a button or a single command you can install a database or a machine-learning system or a message queue at all those EDGE locations. And then, it's not just that stuff is being deployed at the EDGE, I think the, you know, the standard type of infrastructure-mix, for most enterprises, is a hybrid one. I think most organizations will run a mix of EDGE, their data centers and typically multiple public cloud providers. And so, they really need a platform where they can manage applications across all of those environments and well, that's big value that our products bring. >> Yeah. I was at a talk the other day with a senior exec, formerly from Intel, and they thought that it's going to level out at probably 50-50, you know, kind of cloud-based versus on-prem. And that's just going to be the way it is cause it's just some workloads you just can't move. So, exciting stuff, so, what as you... I can't believe we're coming to the end of 2019, which is amazing to me. As you look forward to 2020 and beyond, what are some of your top priorities? >> Yeah, so, one of my top priorities is really, around machine-learning. I think machine-learning is one of these things that, you know, it's really a general-purpose tool. It's like a hammer, you can solve a lot of problems with it. And, you know, besides doing infrastructure and large-scale infrastructure, machine-learning has, you know, always been sort of my second baby. Did a lot of work during grad-school and at Airbnb. And so, we're seeing more and more customers adopt machine-learning to do all kinds of interesting, you know, problems like predictive maintenance in a factory where, you know, every minute of downtime costs a lot of money. But, machine-learning is such a new space, that a lot of the best practices that we know from software engineering and from running software into production, those same things don't always exist in machine-learning. And so, what I am looking at is, you know, what can we take from what we learned running production software, what can we take and move over to machine-learning to help people run these models in production and you know, where can we deploy machine-learning in our products too, internally, to make them smarter and automate them even more. >> That's interesting because the machine-learning and AI, you know, there's kind of the tools and stuff, and then there's the application of the tools. And we're seeing a lot of activity around, you know, people using ML in a specific application to drive better performances. As you just said,-- >> Mm-hmm. >> You could do it internally. >> Do you see an open-source play in machine-learning, in AI? Do you see, you know, kind of open-source algorithms? Do you see, you know, a lot of kind of open-source ecosystem develop around some of this stuff? So, just like I don't have time to learn data science, I won't necessarily have to have my own algorithms. How do you see that,-- >> Yeah. >> You know, kind of open-source meets AI and ML, of all things? >> Yeah. It's a space I think about a lot and what's really great, I think is that we're seeing a lot of the open-source, you know, best-practice that we know from software, actually, move over to machine-learning. I think it's interesting, right? Deep-learning is all the rage right now, everybody wants to do deep-learning, deep-learning networks. The theory behind deep-networks is actually, you know, pretty old. It's from the '70s and 80's. But for a long time, we dint have that much, enough compute-power to really use deep-learning in a meaningful way. We do have that now, but it's still expensive. So, you know, to get cutting edge results on image recognition or other types of ML problems, you need to spend a lot of money on infrastructure. It's tens of thousands or hundreds of thousands of dollars to train a model. So, it's not accessible to everyone. But, the great news is that, much like in software engineering, we can use these open-source libraries and combine them together and build upon them. There is, you know, we have that same kind of composability in machine-learning, using techniques like transfer-learning. And so, you can actually already see some, you know, open-community hubs spinning up, where people publish models that you can just take, they're pre-trained. You can take them and you know, just adjust them to your particular use case. >> Right. >> So, I think a lot of that is translating over. >> And even though it's expensive today, it's not going to be expensive tomorrow, right? >> Mm-hhm. >> I mean, if you look through the world in a lens, with, you know, the price of compute-store networking asymptotically approaching zero in the not-to-distant future and think about how you attack problems that way, that's a very different approach. And sure enough, I mean, some might argue that Moore's Law's done, but kind of the relentless march of Moore's Law types of performance increase it's not done, it's not necessarily just doubling up of transistors anymore >> Right >> So, I think there's huge opportunity to apply these things a lot of different places. >> Yeah, yeah. Absolutely. >> Can be an exciting future. >> Absolutely! (laughs) >> Tobi, congrats on all your successes! A really fun success story, we continue to like watching the ride and thanks for spending the few minutes with us. >> Thank you very much! >> All right. He's Tobi, I'm Jeff, you're watching The Cube, we're at D2 iQ Headquarters downtown in San Francisco. Thanks for watching, we'll catch you next time! (electric chime)

Published Date : Nov 7 2019

SUMMARY :

Brought to you by but the at the end of the day, you actually have to do it So, before we jump into the company and where you are now, to talk about our vision, you know, But you know, when you start And so, you know, what motivates me It's funny because it's analogous to what you guys do, and this rapid move to cloud native, you know, came out of, you know, big software companies, right? fall into the trap of, you know, the key or one of the drivers was that, you know, you know, kind of native startups, What are you seeing, how are you helping them and often times that means, you know, from the security point of view, you know, That you don't even know are on your network. Most of the data was generated, you know, at probably 50-50, you know, And so, what I am looking at is, you know, And we're seeing a lot of activity around, you know, Do you see, you know, a lot of kind of that we're seeing a lot of the open-source, you know, with, you know, the price of compute-store networking So, I think there's huge opportunity Yeah, yeah. and thanks for spending the few minutes with us. Thanks for watching, we'll catch you next time!

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Yuvi Kochar, GameStop | Mayfield People First Network


 

>> Announcer: From Sand Hill Road in the heart of Silicon Valley, it's theCUBE, presenting the People First Network, insights from entrepreneurs and tech leaders. (bright electronic music) >> Everyone, welcome to this special CUBE conversation. We're here at Sand Hill Road at Mayfield Fund. This is theCUBE, co-creation of the People First Network content series. I'm John Furrier, host of theCUBE. Our next guest, Yuvi Kochar, who's the Data-centric Digital Transformation Strategist at GameStop. Variety of stints in the industry, going in cutting-edge problems around data, Washington Post, comScore, among others. You've got your own practice. From Washington, DC, thanks for joining us. >> Thank you, thanks for hosting me. >> This is a awesome conversation. We were just talking before we came on camera about data and the roles you've had over your career have been very interesting, and this seems to be the theme for some of the innovators that I've been interviewing and were on the People First is they see an advantage with technology, and they help companies, they grow companies, and they assist. You did a lot of different things, most notably that I recognized was the Washington Post, which is on the mainstream conversations now as a rebooted media company with a storied, historic experience from the Graham family. Jeff Bezos purchased them for a song, with my opinion, and now growing still, with the monetization, with subscriber base growing. I think they're number one in subscribers, I don't believe, I believe so. Interesting time for media and data. You've been there for what, how many years were you at the Washington Post? >> I spent about 13 years in the corporate office. So the Washington Post company was a conglomerate. They'd owned a lot of businesses. Not very well known to have owned Kaplan, education company. We owned Slate, we owned Newsweek, we owned TV stations and now they're into buying all kinds of stuff. So I was involved with a lot of varied businesses, but obviously, we were in the same building with the Washington Post, and I had front row seat to see the digital transformation of the media industry. >> John: Yeah, we-- >> And how we responded. >> Yeah, I want to dig into that because I think that illustrates kind of a lot what's happening now, we're seeing with cloud computing. Obviously, Cloud 1.0 and the rise of Amazon public cloud. Clearly, check, done that, a lot of companies, startups go there. Why would you provision a data center? You're a startup, you're crazy, but at some point, you can have a data center. Now, hybrid cloud's important. Devops, the application development market, building your own stack, is shifting now. It seems like the old days, but upside down. It's flipped around, where applications are in charge, data's critical for the application, infrastructure's now elastic. Unlike the old days of here's your infrastructure. You're limited to what you can run on it based on the infrastructure. >> Right. >> What's your thoughts on that? >> My thoughts are that, I'm a very, as my title suggests, data-centric person. So I think about everything data first. We were in a time when cloud-first is becoming old, and we are now moving into data-first because what's happening in the marketplace is the ability, the capability, of data analytics has reached a point where prediction, in any aspect of a business, has become really inexpensive. So empowering employees with prediction machines, whether you call them bots, or you call them analytics, or you call them machine learning, or AI, has become really inexpensive, and so I'm thinking more of applications, which are built data-out instead of data-in, which is you build process and you capture data, and then you decide, oh, maybe I should build some reporting. That's what we used to do. Now, you need to start with what's the data I have got? What's the data I need? What's the data I can get? We were just talking about, everybody needs a data monetization strategy. People don't realize how much asset is sitting in their data and where to monetize it and how to use it. >> It's interesting. I mean, I got my computer science degree in the 80s and one of the tracks I got a degree in was database, and let's just say that my main one was operating system. Database was kind of the throwaway at that time. It wasn't considered a big field. Database wasn't sexy at all. It was like, database, like. Now, if you're a database, you're a data guru, you're a rock star. The world has changed, but also databases are changing. It used to be one centralized database rules the world. Oracle made a lot of money with that, bought all their competitors. Now you have open source came into the realm, so the world of data is also limited by where the data's stored, how the data is retrieved, how the data moves around the network. This is a new dynamic. How do you look at that because, again, lagging in business has a lot to do with the data, whether it's in an application, that's one thing, but also having data available, not necessarily in real time, but if I'm going to work on something, I want the data set handy, which means I can download it or maybe get real-time. What's your thoughts on data as an element in all that moving around? >> So I think what you're talking about is still data analytics. How do I get insights about my business? How do I make decisions using data in a better way? What flexibility do I need? So you talk about open source, you think about MongoDB and those kind of databases. They give you a lot of flexibility. You can develop interesting insights very quickly, but I think that is still very much thinking about data in an old-school kind of way. I think what's happening now is we're teaching algorithms with data. So data is actually the software, right? So you get an open source algorithm. I mean Google and everybody else is happy to open source their algorithms. They're all available for free. But what, the asset is now the data, which means how you train your algorithm with your data, and then now, moving towards deploying it on the edge, which is you take an algorithm, you train it, then you deploy it on the edge in an IoT kind of environment, and now you're doing decision-making, whether it's self-driving cars, I mean those are great examples, but I think it's going down into very interesting spaces in enterprise, which is, so we have to all think about software differently because, actually, data is a software. >> That's an interesting take on it, and I love that. I mean I wrote a blog post in 2007 when we first started playing with the, in looking at the network effects on social media and those platforms was, I wrote a post, it was called Data is the New Development Kit. Development kit was what people did back then. They had a development kit and they would download stuff and then code, but the idea was is that data has to be part of the runtime and the compilation of, as software acts, data needs to be resident, not just here's a database, access it, pull it out, use it, present it, where data is much more of a key ingredient into the development. Is that kind of what you're getting at? >> Yes. >> Notion of-- >> And I think we're moving from the age of arithmetic-based machines, which is we put arithmetic onto chips, and we then made general-purpose chips, which were used to solve a huge amount of problems in the world. We're talking about, now, prediction machines on a chip, so you think about algorithms that are trained using data, which are going to be available on chips. And now you can do very interesting algorithmic work right on the edge devices, and so I think a lot of businesses, and I've seen that recently at GameStop, I think business leaders have a hard time understanding the change because we have moved from process-centric, process automation, how can I do it better? How can I be more productive? How can I make better decisions? We have trained our business partners on that kind of thinking, and now we are starting to say, no, no, no, we've got something that's going to help you make those decisions. >> It's interesting, you mentioned GameStop. Obviously, well-known, my sons are all gamers. I used to be a gamer back before I had kids, but then, can't keep up anymore. Got to be on that for so long, but GameStop was a retail giant in gaming. Okay, when they had physical displays, but now, with online, they're under pressure, and I had interviewed, again, at an Amazon event, this Best Buy CIO, and he says, "We don't compete with price anymore. "If they want to buy from Amazon, no problem, "but our store traffic is off the charts. "We personalize 50,000 emails a day." So personalization became their strategy, it was a data strategy. This is a user experience, not a purchase decision. Is this how you guys are thinking about it at GameStop? >> I think retail, if you look at the segment per se, personalization, Amazon obviously led the way, but it's obvious that personalization is key to attract the customer. If I don't know what games you play, or if I don't know what video you watched a little while ago, about which game, then I'm not offering you the product that you are most prone or are looking for or what you want to buy, and I think that's why personalization is key. I think that's-- >> John: And data drives that, and data drives that. >> Data drives that, and for personalization, if you look at retail, there's customer information. You need to know the customer. You need to know, understand the customer preferences, but then there's the product, and you need to marry the two. And that's where personalization comes into play. >> So I'll get your thoughts. You have, obviously, a great perspective on how tech has been built and now working on some real cutting-edge, clear view on what the future looks like. Totally agree with you, by the way, on the data. There's kind of an old guard/new guard, kind of two sides of the street, the winners and the losers, but hey, look, I think the old guard, if they don't innovate and become fresh and new and adopt the modern things that need to attract the new expectations and new experiences from their customers, are going to die. That being said, what is the success formula, because some people might say, hey, I'm data-driven. I'm doing it, look at me, I'm data. Well, not really. Well, how do you tell if someone's really data-driven or data-centric? What's the difference? Is there a tell sign? >> I think when you say the old guard, you're talking about companies that have large assets, that have been very successful in a business model that maybe they even innovated, like GameStop came up with pre-owned games, and for the longest of times, we've made huge amount of revenue and profit from that segment of our business. So yes, that's becoming old now, but I think the most important thing for large enterprises at least, to battle the incumbent, the new upstarts, is to develop strategies which are leveraging the new technologies, but are building on their existing capability, and that's what I drive at GameStop. >> And also the startups too, that they were here in a venture capital firm, we're at Mayfield Fund, doing this program, startups want to come and take a big market down, or come in on a narrow entry and get a position and then eat away at an incumbent. They could do it fast if they're data-centric. >> And I think it's speed is what you're talking about. I think the biggest challenge large companies have is an ability to to play the field at the speed of the new upstarts and the firms that Mayfield and others are investing in. That's the big challenge because you see this, you see an opportunity, but you're, and I saw that at the Washington Post. Everybody went to meetings and said, yes, we need to be digital, but they went-- >> They were talking. >> They went back to their desk and they had to print a paper, and so yes, so we'll be digital tomorrow, and that's very hard because, finally, the paper had to come out. >> Let's take us through the journey. You were the CTO, VP of Technology, Graham Holdings, Washington Post, they sold it to Jeff Bezos, well-documented, historic moment, but what a storied company, Washington Post, local paper, was the movie about it, all the historic things they've done from a reporting and journalism standpoint. We admire that. Then they hit, the media business starts changing, gets bloated, not making any money, online classifieds are dying, search engine marketing is growing, they have to adjust. You were there. What was the big, take us through that journey. >> I think the transformation was occurring really fast. The new opportunities were coming up fast. We were one of the first companies to set up a website, but we were not allowed to use the brand on the website because there was a lot of concern in the newsroom that we are going to use or put the brand on this misunderstood, nearly misunderstood opportunity. So I think it started there, and then-- >> John: This is classic old guard mentality. >> Yes, and it continued down because people had seen downturns. It's not like media companies hadn't been through downturns. They had, because the market crashes and we have a recession and there's a downturn, but it always came back because-- >> But this was a wave. I mean the thing is, downturns are economic and there's business that happens there, advertisers, consumption changes. This was a shift in their user base based upon a technology wave, and they didn't see it coming. >> And they hadn't ever experienced it. So they were experiencing it as it was happening, and I think it's very hard to respond to a transformation of that kind in a very old-- >> As a leader, how did you handle that? Give us an example of what you did, how you make your mark, how do you get them to move? What were some of the things that were notable moments? >> I think the main thing that happened there was that we spun out washingtonpost.com. So it became an independent business. It was actually running across the river. It moved out of the corporate offices. It went to a separate place. >> The renegades. >> And they were given-- >> John: Like Steve Jobs and the Macintosh team, they go into separate building. >> And we were given, I was the CTO of the dotcom for some time while we were turning over our CTO there, and we were given a lot of flexibility. We were not held accountable to the same level. We used the, obviously, we used-- >> John: You were running fast and loose. >> And we were, yes, we had a lot of flexibility and we were doing things differently. We were giving away the content in some way. On the online side, there was no pay wall. We started with a pay wall, but advertising kind of was so much more lucrative in the beginning, that the pay wall was shut down, and so I think we experimented a lot, and I think where we missed, and a lot of large companies miss, is that you need to leave your existing business behind and scale your new business, and I think that's very hard to do, which is, okay, we're going to, it's happening at GameStop. We're no longer completely have a control of the market where we are the primary source of where, you talk about your kids, where they go to get their games. They can get the games online and I think-- >> It's interesting, people are afraid to let go because they're so used to operating their business, and now it has to pivot to a new operating model and grow. Two different dynamics, growth, operation, operating and growing. Not all managers have that growth mindset. >> And I think there's also an experience thing. So most people who are in these businesses, who've been running these businesses very successfully, have not been watching what's happening in technology. And so the technology team comes out and says, look, let me show you what we can do. I think there has to be this open and very, very candid discussion around how we are going to transform-- >> How would you talk about your peer, developed peers out there, your peers and other CIOs, and even CISOs on the security side, have been dealing with the same suppliers over, and in fact, on the security side, the supplier base is getting larger. There's more tools coming out. I mean who wants another tool? So platform, tool, these are big decisions being made around companies, that if you want to be data-centric, you want to be a data-centric model, you got to understand platforms, not just buying tools. If you buy a hammer, they will look like a nail, and you have so many hammers, what version, so platform discussions come in. What's your thoughts on this? Because this is a cutting-edge topic we've been talking about with a lot of senior engineering leaders around Platform 2.0 coming, not like a classic platform to... >> Right, I think that each organization has to leverage or build their, our stack on top of commodity platforms. You talked about AWS or Azure or whatever cloud you use, and you take all their platform capability and services that they offer, but then on top of that, you structure your own platform with your vertical capabilities, which become your differentiators, which is what you take to market. You enable those for all your product lines, so that now you are building capability, which is a layer on top of, and the commodity platforms will continue to bite into your platform because they will start offering capabilities that earlier, I remember, I started at this company called BrassRing, recruitment automation. One of the first software-as-a-service companies, and I, we bought a little company, and the CTO there had built a web server. It was called, it was his name, it was called Barrett's Engine. (chuckles) And so-- >> Probably Apache with something built around it. >> So, in those days, we used to build our own web servers. But now today, you can't even find an engineer who will build a web server. >> I mean the web stack and these notions of just simple Web 1.0 building blocks of change. We've been calling it Cloud 2.0, and I want to get your thoughts on this because one of the things I've been riffing on lately is this, I remember Marc Andreessen wrote the famous article in Wall Street Journal, Software is Eating the World, which I agree with in general, no debate there, but also the 10x Engineer, you go into any forum online, talking about 10x Engineers, you get five different opinions, meaning, a 10x Engineer's an engineer who can do 10 times more work than an old school, old classical engineer. I bring this up because the notion of full stack developer used to be a real premium, but what you're talking about here with cloud is a horizontally scalable commodity layer with differentiation at the application level. That's not full stack, that's half stack. So you think the world's kind of changing. If you're going to be data-centric, the control plane is data. The software that's domain-specific is on top. That's what you're essentially letting out. >> That's what I'm talking about, but I think that also, what I'm beginning to find, and we've been working on a couple of projects, is you put the data scientists in the same room with engineers who write code, write software, and it's fascinating to see them communicate and collaborate. They do not talk the same language at all. >> John: What's it like? Give us a mental picture. >> So a data scientist-- >> Are they throwing rocks at each other? >> Well, nearly, because the data scientists come from the math side of the house. They're very math-oriented, they're very algorithm-oriented. Mathematical algorithms, whereas software engineers are much more logic-oriented, and they're thinking about scalability and a whole lot of other things, and if you think about, a data scientist develops an algorithm, it rarely scales. You have to actually then hand it to an engineer to rewrite it in a scalable form. >> I want to ask you a question on that. This is why I got you and you're an awesome guest. Thanks for your insights here, and we'll take a detour into machine learning. Machine learning really is what AI is about. AI is really nothing more than just, I love AI, it gets people excited about computer science, which is great. I mean my kids talk about AI, they don't talk about IoT, which is good that AI does that, but it's really machine learning. So there's two schools of thought on machine. I call it the Berkeley school on one end, not Berkeley per se but Berkeley talks about math, machine learning, math, math, math, and then you have other schools of thought that are on cognition, that machine learning should be more cognitive, less math-driven, spectrum of full math, full cognition, and everything in between. What's your thoughts on the relationship between math and cognition? >> Yeah, so it's interesting. You get gray hair and you kind of move up the stack, and I'm much more business-focused. These are tools. You can get passionate about either school of thought, but I think that what that does is you lose sight of what the business needs, and I think it's most important to start with what are we here trying to do, and what is the best tool? What is the approach that we should utilize to meet that need? Like the other day, we were looking at product data from GameStop, and we know that the quality of data should be better, but we found a simple algorithm that we could utilize to create product affinity. Now whether it's cognition or math, it doesn't matter. >> John: The outcome's the outcome. >> The outcome is the outcome, and so-- >> They're not mutually exclusive, and that's a good conversation debate but it really gets to your point of does it really matter as long as it's accurate and the data drives that, and this is where I think data is interesting. If you look at folks who are thinking about data, back to the cloud as an example, it's only good as what you can get access to, and cybersecurity, the transparency issue around sharing data becomes a big thing. Having access to the data's super important. How do you view that for, as CIOs, and start to think about they're re-architecting their organizations for these digital transformations. Is there a school of thought there? >> Yes, so I think data is now getting consolidated. For the longest time, we were building data warehouses, departmental data warehouses. You can go do your own analytics and just take your data and add whatever else you want to do, and so the part of data that's interesting to you becomes much more clean, much more reliable, but the rest, you don't care much about. I think given the new technologies that are available and the opportunity of the data, data is coming back together, and it's being put into a single place. >> (mumbles) Well, that's certainly a honeypot for a hacker, but we'll get that in a second. If you and I were doing a startup, we say, hey, let's, we've got a great idea, we're going to build something. How would we want to think about the data in terms of having data be a competitive advantage, being native into the architecture of the system. I'll say we use cloud unless we need some scale on premise for privacy reasons or whatever, but we would, how would we go to market, and we have an app, as apps defined, great use case, but I want to have extensibility around the data, I don't want to foreclose any future options, How should I think about my, how should we think about our data strategy? >> Yes, so there was a very interesting conversation I had just a month ago with a friend of mine who's working at a startup in New York, and they're going to build a solution, take it to market, and he said, "I want to try it only in a small market "and learn from it," and he's going very old school, focus groups, analytics, analysis, and I sat down, we sat at Grand Central Station, and we talked about how, today, he should be thinking about capturing the data and letting the data tell him what's working and what's not working, instead of trying to find focus groups and find very small data points to make big decisions. He should actually utilize the target, the POC market, to capture data and get ready for scale because if you want to go national after having run a test in... >> Des Moines, Iowa. >> Part of New York or wherever, then you need to already have built the data capability to scale that business in today's-- >> John: Is it a SaaS business? >> No, it's a service and-- >> So he can instrument it, just watch the data. >> And yes, but he's not thinking like that because most business people are still thinking the old way, and if you look at Uber and others, they have gone global at such a rapid pace because they're very data-centric, and they scale with data, and they don't scale with just let's go to that market and then let's try-- >> Yeah, ship often, get the data, then think of it as part of the life cycle of development. Don't think it as the old school, craft, launch it, and then see how it goes and watch it fail or succeed, and know six months later what happened, know immediately. >> And if you go data-centric, then you can turn the R&D crank really fast. Learn, test and learn, test and learn, test and learn at a very rapid pace. That changes the game, and I think people are beginning to realize that data needs to be thought about as the application and the service is being developed, because the data will help scale the service really fast. >> Data comes into applications. I love your line of data is the new software. That's better than the new oil, which has been said before, but data comes into the app. You also mentioned that app throws off data. >> Yuvi: Yes. >> We know that humans have personal, data exhaust all the time. Facebook made billions of dollars on our exhaust and our data. The role of data in and out of the application, the I/O of the application, is a new concept, you brought that up. I like that and I see that happening. How should we capture that data? This used to be log files. Now you got observability, all kinds of new words kind of coming into this cloud equation. How should people think about this? >> I think that has to be part of the design of your applications, because data is application, and you need to design the application with data in mind, and that needs to be thought of upfront, and not later. >> Yuvi, what's next for you? We're here in Sand Hill Road, VC firm, they're doing a lot of investments, you've got a great project with GameStop, you're advising startups, what's going on in your world? >> Yes, so I'm totally focused, as you probably are beginning to sense, on the opportunity that data is enabling, especially in the enterprise. I'm very interested in helping business understand how to leverage data, because this is another major shift that's occurring in the marketplace. Opportunities have opened up, prediction is becoming cheap and at scale, and I think any business runs on their capability to predict, what is the shirt I should buy? How many I should buy? What color should I buy? I think data is going to drive that prediction at scale. >> This is a legit way that everyone should pay attention to. All businesses, not just one-- >> All businesses, everything, because prediction is becoming cheap and automated and granular. That means you need to be able to not just, you need to empower your people with low-level prediction that comes out of the machines. >> Data is the new software. Yuvi, thanks so much for great insight. This is theCUBE conversation. I'm John Furrier here at Sand Hill Road at the Mayfield Fund, for the People First Network series. Thanks for watching. >> Yuvi: Thank you. (bright electronic music)

Published Date : Sep 11 2019

SUMMARY :

Announcer: From Sand Hill Road in the heart of the People First Network content series. and the roles you've had over your career So the Washington Post company was a conglomerate. Obviously, Cloud 1.0 and the rise of Amazon public cloud. and then you decide, oh, and one of the tracks I got a degree in was database, So data is actually the software, right? of the runtime and the compilation of, as software acts, that's going to help you make those decisions. Is this how you guys are thinking about it at GameStop? I think retail, if you look at the segment per se, but then there's the product, and you need to marry the two. and become fresh and new and adopt the modern things I think when you say the old guard, And also the startups too, that they were here That's the big challenge because you see this, and they had to print a paper, and so yes, Washington Post, they sold it to Jeff Bezos, I think the transformation was occurring really fast. They had, because the market crashes and we have a recession I mean the thing is, downturns are economic and I think it's very hard to respond to a transformation It moved out of the corporate offices. John: Like Steve Jobs and the Macintosh team, and we were given a lot of flexibility. is that you need to leave your existing business behind and now it has to pivot to a new operating model and grow. I think there has to be this open and in fact, on the security side, and you take all their platform capability and services But now today, you can't even find an engineer but also the 10x Engineer, you go into any forum online, and it's fascinating to see them communicate John: What's it like? and if you think about, a data scientist and then you have other schools of thought but I think that what that does is you lose sight as what you can get access to, and cybersecurity, much more reliable, but the rest, you don't care much about. being native into the architecture of the system. and letting the data tell him what's working Yeah, ship often, get the data, then think of it That changes the game, and I think people but data comes into the app. the I/O of the application, is a new concept, and you need to design the application with data in mind, I think data is going to drive that prediction at scale. This is a legit way that everyone should pay attention to. you need to empower your people with low-level prediction Data is the new software. (bright electronic music)

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John Hennessy, Knight-Hennessy Scholars | ACG SV Grow! Awards 2019


 

(upbeat techno music) >> From Mountain View California, it's the Cube covering the 15th Annual Grow Awards. Brought to you by ACG SV. >> Hi, Lisa Martin with the Cube on the ground at the Computer History Museum for the 15th annual ACG SV Awards. And in Mountain View California excited to welcome to the Cube for the first time, John Hennessy, the chairman of Alphabet and the co-founder of the Knight-Hennessy Scholars Program at Stanford. JOHN, it's truly a pleasure to have you on the Cube today. >> Well delighted to be here, Lisa. >> So I was doing some research on you. And I see Marc Andreessen has called you the godfather of Silicon Valley. >> Marc very generous (loughs) >> so I thought I was pretty cool I'm going to sit down with the godfather tonight. (loughs) >> I have not done that yet. So you are keynoting the 15th Annual ACG SV Awards tonight. Talk to us a little bit about the takeaways that the audience is going to hear from you tonight. >> Well, they're going to hear some things about leadership the importance of leadership, obviously the importance of innovation. We're in the middle of Silicon Valley innovation is a big thing. And the role that technology plays in our lives and how we should be thinking about that, and how do we ensure the technology is something that serves the public good. >> Definitely. So there's about I think over 230 attendees expected tonight over 100 sea levels, the ACG SV Is has been it's it's much more than a networking organization. there's a lot of opportunities for collaboration for community. Tell me a little bit about your experience with that from a collaboration standpoint? >> Well, I think collaboration is a critical ingredient. I mean, for so many years, you look at the collaboration is gone. Just take between between the universities, my own Stanford and Silicon Valley and how that collaboration has developed over time and lead the founding of great companies, but also collaboration within the valley. This is the place to be a technology person in the whole world it's the best place partly because of this collaboration, and this innovative spirit that really is a core part of what we are as a place. >> I agree. The innovative spirit is one of the things that I enjoy, about not only being in technology, but also living in Silicon Valley. You can't go to a Starbucks without hearing a conversation or many conversations about new startups or cloud technology. So the innovative spirit is pervasive here. And it's also one that I find in an in an environment like ASG SV. You just hear a lot of inspiring stories and I was doing some research on them in the last 18 months. Five CEO positions have been seated and materialized through ACG SV. Number of venture deals initiated several board positions. So a lot of opportunity in this group here tonight. >> Right, well I think that's important because so much of the leadership has got to come by recruiting new young people. And with the increase in concerned about diversity and our leadership core and our boards, I think building that network out and trying to stretch it a little bit from the from perhaps the old boys network of an earlier time in the Valley is absolutely crucial. >> Couldn't agree more. So let's now talk a little bit about the Knight-Hennessy Scholars Program at Stanford. Tell us a little bit about it. When was it founded? >> So we are we are in our very first year, actually, this year, our first year of scholars, we founded it in 2016. The motivation was, I think, an increasing gap we perceived in terms of the need for great leadership and what was available. And it was in government. It was in the nonprofit world, it was in the for profit world. So I being a lifelong educator said, What can we do about this? Let's try to recruit and develop a core of younger people who show that they're committed to the greater good and who are excellent, who are innovative, who are creative, and prepare them for leadership roles in the future. >> So you're looking for are these undergraduate students? >> They are graduate students, so they've completed their undergraduate, it's a little hard to tell when somebody's coming out of high school, what their civic commitment is, what their ability to lead is. But coming out of coming out of undergraduate experience, and often a few years of work experience, we can tell a lot more about whether somebody has the potential to be a future leader. >> So you said, found it just in 2016. And one of the things I saw that was very interesting is projecting in the next 50 years, there's going to be 5000 Knight-Hennessy scholars at various stages of their careers and government organizations, NGOs, as you mentioned, so looking out 50 years you have a strong vision there, but really expect this organization to be able to make a lasting impact. >> That's what our goal is lasting impact over decades, because people who go into leadership positions often take a decade or two to rise to that position. But that's what our investment is our investment is in the in the future. And when I went to Phil Knight who's my co-founder and donor, might lead donor to the program, he was enthusiastic. His view was that we had a we had a major gap in leadership. And we needed to begin training, we need to do multiple things. We need to do things like we're doing tonight. But we also need to think about that next younger generation is up and coming. >> Some terms of inspiring the next generation of innovative diversity thinkers. Talk to me about some of the things that this program is aimed at, in addition to just, you know, some of the knowledge about leadership, but really helping them understand this diverse nature in which we now all find ourselves living. >> So one of the things we do is we try to bring in leaders from all different walks of life to meet and have a conversation with our scholars. This morning, we had the UN High Commissioner for Human Rights in town, Michelle Bachelet, and she sat down and talked about how she thought about her role as addressing human rights, how to move things forward in very complex situations we face around the world with collapse of many governments and many human rights violations. And how do you how do you make that forward progress with a difficult problem? So that kind of exposure to leaders who are grappling with really difficult problems is a critical part of our program. >> And they're really seeing and experiencing real world situations? >> Absolutely. They're seeing them up close as they're really occurring. They see the challenges we had, we had Governor Brown and just before he went out of office here in California, to talk about criminal justice reform a major issue in California and around the country. And how do we make progress on that on that particular challenge? >> So you mentioned a couple of other leaders who the students I've had the opportunity to learn from and engage with, but you yourself are quite the established leader. You went to Stanford as a professor in 1977. You are a President Emeritus you were president of Stanford from 2000 to 2016. So these students also get the opportunity to learn from all that you have experienced as it as a professor of Computer Science, as well as in one of your current roles as chairman of Alphabet. Talk to us a little bit about just the massive changes that you have seen, not just in Silicon Valley, but in technology and innovation over the last 40 plus years. >> Well, it is simply amazing. When I arrived at Stanford, there was no internet. The ARPANET was in its young days, email was something that a bunch of engineers and scientists use to communicate, nobody else did. I still remember going and seeing the first demonstration of what would become Yahoo. Well, while David Filo and Jerry Yang had it set up in their office. And the thing that immediately convinced me Lisa was they showed me that their favorite Pizza Parlor would now allow orders to go online. And when I saw that I said, the World Wide Web is not just about a bunch of scientists and engineers exchanging information. It's going to change our lives and it did. And we've seen wave after wave that with Google and Facebook, social media rise. And now the rise of AI I mean this this is a transformative technology as big as anything I think we've ever seen. In terms of its potential impact. >> It is AI is so transformative. I was I was in Hawaii recently on vacation and Barracuda Networks was actually advertising about AI in Hawaii and I thought that's interesting that the people that are coming to to Hawaii on vacation, presumably, people have you know, many generations who now have AI as a common household word may not understand the massive implications and opportunities that it provides. But it is becoming pervasive at every event we're at at the Cube and there's a lot of opportunity there. It's it's a very exciting subject. Last question for you. You mentioned that this that the Knight-Hennessy Scholars Program is really aimed towards graduate students. What is your advice to those BB stem kids in high school right now who are watching this saying, oh, John, what, what? How do you advise me to be able to eventually get into a program like this? >> Well, I think it begins by really finding your passion, finding something you're really dedicated to pushing yourself challenging yourself, showing that you can do great things with it. And then thinking about the bigger role you want to have with technology. In the after all, technology is not an end in itself. It's a tool to make human lives better and that's the sort of person we're looking for in the knight-Hennessy Scholars Program, >> Best advice you've ever gotten. >> Best advice ever gotten is remember that leadership is about service to the people in the institution you lead. >> It's fantastic not about about yourself but really about service to those. >> About service to others >> JOHN, it's been a pleasure having you on the Cube tonight we wish you the best of luck in your keynote at the 15th annual ACG SV Awards and we thank you for your time. >> Thank you, Lisa. I've enjoyed it. Lisa Martin, you're watching the Cube on the ground. Thanks for watching. (upbeat tech music)

Published Date : Apr 18 2019

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Brought to you by ACG SV. and the co-founder of the So I was doing some research on you. so I thought I was pretty cool I'm going to sit down that the audience is going to hear from you tonight. And the role that technology plays in our lives the ACG SV Is has been This is the place to be a technology person is one of the things that I enjoy, because so much of the leadership the Knight-Hennessy Scholars Program at Stanford. the need for great leadership it's a little hard to tell And one of the things I saw and donor, might lead donor to the program, in addition to just, you know, So one of the things we do They see the challenges we had, we had Governor Brown just the massive changes that you have seen, And the thing that immediately convinced me Lisa was that the people that are coming and that's the sort of person we're looking for service to the people in the institution you lead. but really about service to those. and we thank you for your time. the Cube on the ground.

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Nima Badiey, Pivotal | Dell Boomi World 2018


 

(upbeat techno music) >> Live from Las Vegas, it's theCUBE. Covering Boomi World 2018. Brought to you by Dell Boomi. >> Good afternoon, welcome back to theCUBE's continuing coverage of Boomi World 2018 from Las Vegas. I'm Lisa Martin with John Furrier and we're welcoming back to theCUBE one of our alumni Nima Badiey, Head of Technology Ecosystems from Pivotal. Nima, welcome back. >> Thank you for having me back. >> So Pivotal, part of the Dell technologies part of the companies, >> Yeah. >> You guys IPOd recently. And I did read that of the first half 2018, eight of the 10 tech IPOs were powered by Boomi. >> Well, I don't know about that specific. I know that tech IPOs are making a big comeback. We did IPO on the 20th of April, so we've passed out six-month anniversary if you can say. But it's been a distinct privilege to be part of the overall Dell family of businesses. I think what you have in Michael as a leader, who, he has a specific vision, but he's left the independent operating units to work on their own, to find their path through that journey, and to help each other as brethren, as like sisters and brothers. And the fact that Pivotal is here supporting Boomi. That Boomi is within our conference of supporting our customers that we're working together really speaks volumes. I think if you take a look at it, a lot of things happened this week, right? So a couple weeks ago, IBM's acquiring RedHat, this morning VMWare's acquiring Heptio. That's a solid signal that the enterprise transformation and adoption of cloud native model is really taking off. So the new middleware is really all about the cloud native polyglock, multiglock environment. >> And what's interesting, I want to get your thoughts on this because first of all congratulations on the IP, some are saying Pivotal's never going to go public, and they did, you guys were spectacular, great success. But what's going on now is interesting. We're hearing here at this show, as other shows is, cloud scale and data are really at the center of this horizontally scalable cloud poly proposition. Okay great, you mention Kubernetes and Heptio and VM where, that's all great. The question that is how do you compete when ecosystems become the most important thing. You worked at VMware you're at Pivotal. Dell knows ecosystems. Boomi's got an ecosystem. Partners, which is also suppliers and integrators. >> Yeah. >> They integrate and also developers. This is a key competitive advantage. What's your take on that here? >> So I think you touched on the right point. You compete because of your ecosystem, not despite your ecosystem. We can't be completely hedgemonic like Microsoft or Cisco or Amazon can afford to be. And I don't think customers really want that. Customers actually want choice. They want the best options but from a variety of sources. And that's why one of the reasons that we not only invest Dell ecosystem but also in Pivotal's own ecosystem is to cultivate the right technologies that will help our customers on that journey. And our philosophy's always find the leaders in the quadrant. The Cadillac vendors, the Lexus vendors onboard them and the most important thing you can do is, to ensure a pristine customer experience. We're not measuring whether feature A from one partner is better than feature B from another partner. We really don't care. What we care about is we can hand wire and automate what would have been a very manual process for customers, so that, let's say Boomi with Cloud Foundry works perfectly out of the box. So the customers doesn't have to go through and hire consultants and additional external resources just to figure out how two pieces of software should work together, they just should. So when they make that buying decision they know that the day after that buying decision, everything's going to be installed and their developers and their app dev teams and their ops teams can be productive. So that's the power of the ecosystem. >> Can you talk about the relationship between Pivotal and Boomi, because Boomi's been born in the Cloud as start up. Acquired eight years ago. You're part of the Dell Technologies family. VMware's VMware, we know about VMware doing great. You guys doing great. Now Boomi's out there. So how do they factor into and what's the relationship you have with them and how does that work, how do you guys work together? >> Perfect question. So, in my primary role at Pivotal is to manage all of our partner ecosystems, specifically the technology partners. And what I look for are any force multipliers. Any essentially ISVs who can help us accomplish more together than we could on our own. Boomi's a classic example of that. What do they enable? So take your classic customer. Classic customer has, let's say, 100 applications in inventory that they have built, managed, and purchased procured off from shelf-to-shelf components. And roughly 20 or 30% are newish, green field applications, perfect for the cloud native transformation. Most 80% of them or 70% are going to be older, ground field applications that will have to be refactored. But there's always going to be that 15% towards the end that's legacy mainframe. It can't be changed, you cannot afford to modernize it, to restructure it, to refactor it. You're going to have to leave it alone, but you need it. Your inventory systems are there. >> These are critical systems, those people who think legacy as outdated, but they're actually just valued. >> No, they're critically valuable. >> Yes. >> We just cannot be modernized. >> Bingo. >> So a partner like Boomi will allow you to access the full breadth of those resources without having to change them. So I could potentially put Boomi in front of any number of older business applications and effectively modernize them by bridging those older legacy systems with the new systems that I want to build. So let's do an example. I am the Gap and I want to build a new version of our in-store procurement system that runs on my iPhone, that I can just point to a garment and it will automatically put it in my, ya know, check out box. How do I do that? Well I can build all the intelligence. And I can use AI and functions and I can build everything it's out of containers, that's great. But I still have to connect to the inventory system. Inventory system... >> Which is a database. All these systems are out there. >> Somewhere, something. And my developers don't know enough about the old legacy database to be able to use it. But if I put a restful interface using Boomi in front of it and a business connector that's not older XML or kind of inflexible, whatever, solo gateways. Then I have enabled my developer to actually build something that is real. That is customer focused. It is appropriate for that market without being hamstrung by my existing legacy infrastructure. And now my legacy infrastructure is not an anchor that's holding me back. >> You had mentioned force, me and Lisa talk about this all the time on theCUBE, where that scenario's totally legit and relevant because in the old version of IT you have to essentially build inventory management into the new app. You'd have to essentially kill the old to bring in the new. I think with containers and cloud native has shown is you can keep the old and sunset it if you want on your own time table or keep it there and make it productive. Make the data exposeble, but you can bring the cool relevant new stuff in. >> Yeah. >> I think that is what I see and we see from customers, like OK cool, I don't have to kill the old. I'll take care of it on my own timetable versus a complete switching cost analysis. Take down a production system. >> Exactly. >> Build something new, will it work. Ya know cross your fingers. Okay, again and this is a key IT different dynamic. >> It is and it's a realization that there are things you can move and those are immutable. They're simply just monolithic that will never move. And you're going to work within those confines. You can have the best of both worlds. You can maintain your legacy applications. They're still fine, they run most of your business. And still invent the new and explore new markets and new industries and new verticals. And just new capabilities all through and through without having to touch in your back end systems. Without having to bring the older vendors in and say can you please modernize your stuff because my business is dependent and I am going to lose that. I'm going to become the new Sears, I going to become the new Woolworth or whoever. Blockbuster that has missed an opportunity to vector into a new way of delivering their services. >> When you're having customer conversations, Nima, I'm curious, talking with enterprise organizations who have tons of data, all the systems including the legacy, which I'm glad that you brought up that that's not just old systems. There's a lot of business critical, mission critical application running on 'em. Where do you start that conversation with the large enterprise, who doesn't want to become a Blockbuster to your point, and going this is the suite of applications we have, where do we start? Talk to us about that customer journey that you help enable. >> That's great 'cause in most cases the customers already know exactly what they want. It's not the what that you have to have the conversation around, it's the how do I get there. I know what I want, I know what I want to be, I know what I want to design. And it's how do I transform my business fundamentally do an app transformation, enterprise transformation, digital transformation? Where do I begin? And so, ya know, our perspective at Pivotal is, ya know, we're diehard adopters of agile methodology. We truly, truly believe that you can be an agile development organization. We truly believe in Marc Andreessen's vision of software eating the world. Which let's unpack what that means. It just means that if you're going to survive the next 10 years you have to fundamentally become a software company, right? So look at all the companies we work with. Are you an insurance company or are you delivering an insurance product through software? Are you a bank or are you delivering banking product through software? Well, when was the last time you talked to a bank teller? Or the atm, most of your banking's done online. Your computer or your mobile device. Even my check cashing, I don't have to talk to anyone. It's wonderful. Ford Motor Company, do they bend sheet metal and put wheels on it or are they a software company? Well consider that your modern pickup truck has... >> They're an IOT company now. (laughing) (crosstalking) Manufacturing lines. >> That's what's crazy. You have a 150 million lines of code in your pickup truck. Your car, your pickup truck, your whatever is more software than it is anything else. >> But also data's key. I want to get your thoughts since this is super important Michael Dell brought up on the keynote today here at Boomi World was, okay the data's got to stay in the car. I don't need to have a latency issue of hey, I need to know nanosecond results. With data, cloud has become a great use case. With multicloud on the horizon, some people are going to throw data in multiple clouds and that's clear use case, and everyone can see the benefits of that. How do you guys look at this? 'Cause now data needs to be addressable across horizontal systems. You mentioned the Gap and the Gap example. >> That's great, so, one of the biggest trends we see in data is really event streaming. Is the idea that the ability to generate data far out exceeds the ability to consume it. So, what if we treated data as just a river? And I'm going to cast my line and only pick up what I want out of that stream. And this is where CAFCA and companies like Solice and any venturing networks and spring cloud functions and spring cloud data are really coming into play, is acknowledgement that yes we are not in a world where we can store all of the data all the time and figure out what to do with it after the fact. We need timely, and timely is within milliseconds, if not seconds. Action taken on an event or data even coming through. So why don't we modernize around, ya know, that type of data structure and data event and data horizon. So that's one of the trends we see. The second is that there is no one database to rule them all anymore. I can't get away with having oracle and that's my be all, end all. I now have my ESQL and SQL and Mongo and Cassandra and Redis and any other number of databases that are form, fit and function specific for a utility and they're perfect for that. I see graph databases, I see key value stores, I see distributed data warehouse. And so my options as a developer, as a user is really expanding, which means the total types of data components that I can use are also expanding exponentially. And that gives me a lot more flexibility on the types of products that I can build and the services that I can ultimately deliver. >> And that highlights micro services trend, because you have now a multitude of databases, it's not the one database rules them all. They'll be literally thousands of database on censors, so micro service has become the key element to connect all these systems. >> All of it together. And micro services really a higher level of abstraction. So we started with virtual machines and then we went to containers and then we went to functions and micro services. It's on an upward trend necessarily as it is an expansion. Into different ways of being able to do work. So some of my work products are going to be very, very small. They can afford to be ephemeral, but there may be many of them. How do I manage a cluster of millions of these potential work loads? Backing off I can have an ephemeral applications that run inside of containers or I can have ridged fixed applications that have to run inside a virtual machines. I'm going to have all of them. What I need is a platform that delivers all of this for me without me having to figure out how to hand wire these bits and pieces from various different either proprietary or open source kits just to make it work. I'm going to need a 60 to 100 or 200 person team just to maintain this very bespoke thing that I have developed. I'll just pull it off the shelf 'cause this is a solved problem. Right, Pivotal has already solved this problem. Other companies have already solved this problem. Let me start there and so now I'm here. I don't have to worry about all this left over plumbing. Now I can actually build on top of my business. The analogy I'd use is you don't bring furniture with you every time you check into a hotel. And we're telling customers every time you want to move to a different city just for business meeting or for work trip we're going to build you a house and you need to furnish it. Well, that's ridiculous. I'm going to check into a hotel and my expectation is I can check out of any other room and they'll all be the same, it doesn't really matter what floor I'm on, what room I'm in. But they'll have the same facilities, the same bed, the same, ya know, restroom facilities. That's what I want. That's what containers are. Eventually all the services surrounding that hotel room experience will be micro services. >> And we're the work load, the people. >> And we are the work load and we're the most important thing, we are the application, you're right. >> I love that. That's probably best analogy I've heard of containers. Nima, thanks so much for stopping by theCUBE, joining John and me today. And talking to us about what's going on with Pivotal and how you guys are really helping as part of Dell business dramatically transform. >> Been my pleasure. Thank you both. >> Thank you. >> Thank you. Thank you for watching theCUBE. I'm Lisa Martin with John Furrier. We are in Las Vegas at Boomi World '18. Stick around, John and I will be right back with our next guest. (light techno music)

Published Date : Nov 7 2018

SUMMARY :

Brought to you by Dell Boomi. back to theCUBE one of our alumni Nima Badiey, And I did read that of the first half 2018, That's a solid signal that the enterprise transformation The question that is how do you compete when ecosystems and also developers. and the most important thing you can do is, to ensure in the Cloud as start up. You're going to have to leave it alone, but you need it. those people who think legacy We just cannot that I can just point to a garment and it will automatically Which is a database. And my developers don't know enough about the old legacy because in the old version of IT you have to essentially like OK cool, I don't have to kill the old. Okay, again and this is a key IT different dynamic. It is and it's a realization that there are things you the legacy, which I'm glad that you brought up It's not the what that you have to have They're an IOT company now. You have a 150 million lines of code in your pickup truck. With multicloud on the horizon, some people are going to Is the idea that the ability to generate data far out so micro service has become the key element to connect applications that have to run inside a virtual machines. And we are the work load and we're the most important And talking to us about what's going on with Pivotal Thank you both. Thank you for watching theCUBE.

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Abdul Rahman Mutrib, Al Tayyar Travel Group | AWS Summit Bahrain


 

>> Live from Bahrain, it's theCUBE! Covering AWS Summit Bahrain. Brought to you by Amazon Web Services. >> Okay, welcome back everyone. We are here, live in Bahrain, for the exclusive CUBE coverage of AWS Summit here in the region. Obviously, huge news, Amazon's having a region here, a full region, that's going to create a lot of connections, new opportunities, and hopefully make the life easier for all the developers and whatnot. Great guest here, so we're just talking with Kim on camera, about all the exciting developments on Amazon. We've got Abdul Raman, who's the group EVP of tech, at the ATG, which is the Al Tayyar Travel Group, in Saudi Arabia. >> Yep. >> Thanks for joining me today. >> Thanks a lot for having me. >> So, I'll quickly fast forward, you guys started in 2015, programming in the cloud, your like, we were late. I think that's actually a good time, 'cause Amazon had a lot of mature services ready. Went from zero to billions in revenue. >> Correct. >> Really big success story, that's large scale, all cloud based right? >> Yep, correct. >> Tell your story, what do you guys do, real quick, take a minute to explain your group, what you guys do, and then, what were the architectural things you decided, how did you get the growth? >> So, we are a 40 years old company, we started in 1979, we are the largest travel and tourism company in the Middle East. We went public, through our IPO in 2012. And 2015, our new board, and new management, including myself, we started building our ten-year strategy plan. And we said, we need to diversify our investment, so it mandated that we need to have an online presence. In 2015, we had a choice to build our online presence, which is very late, either on-premise using, building a data center, or we go to the cloud. We had multiple metrics including the cost efficiency, including scalability, security and so on, and all these metrics, when we compared on-premise versus cloud, cloud always win. And we selected Amazon to build our online presence. And beginning of 2015, we had zero presence, zero revenue. Our total revenue from the classic legacy systems, for the retail was almost two billion dollars. But we had zero revenue from the online. We were able, within six weeks, to build the proof of concept, and launch it immediately, and we started heavily investing in various components, from back-end, front-end, DevOps, and so on. And this year, we anticipate, we're going to be generating more than two billion riyal of revenue, that's about 450 >> Online >> Online only. >> Via cloud. >> Exactly, only on Amazon. And for us, that has been the best success story we had for years. >> It's an amazing success story actually. >> We look backward to our decision back then. >> I'll break for you, that's like actually really amazing. This is something that I think people don't really understand, what about the cloud, and certainly Amazon, and the kind of scale that you can get, if you get something right, both on the business model side and architecturally, you can be a unicorn. You're really a unicorn in revenue, that's the word that they hear in the startup world, unicorn, but mostly that's stock value, that's not actually real cash, in how many years? This is pretty phenomenal. This is the entrepreneurial dream, that is now a reality. >> Yep, that's correct. >> This is the story here. >> Exactly, and I'm happy that you mentioned that. We actually, when we started this venture, we said, to the founders, you guys are a startup. We rented out, in 2015, a garage, literally. >> Yeah, get out of the way. >> A house, A very old warehouse, we brought like, five guys, you are the core team, we told them, you are a startup, give us whatever you want to do. And it has been very successful since then. >> It's kind of like the Steve Jobs story, you got Apple, with the Mac II, and then the little group over here, you know, doing the Macintosh. >> Yep, yep, yep. >> That's your group, because you got to get out of their way, it's a mindset, I want to ask you that, that was one of my questions, but we got there a little early, but, this is a cultural shift. Cloud is a different mindset. >> Yep. >> It's not the old way of planning, team-building. >> Yep. >> It really is a different dynamic both execution wise, but team makeup. >> Correct. >> Can you share that piece of it? >> We gave our founders complete freedom, in how they're going to make up their management style. So we have a complete agile team, we have diverse geographical locations, we have people from India, developers in Egypt, in Dubai, in Saudi, and be all work and collaborate, using DevOp tools from Amazon, so we divide the work load, our product teams, weekly launch feature list. They tell us when they would like to launch every two weeks, or three weeks, a new version of the website, or the mobile apps. So, we have a completely agile development methodology, and we give our new venture a truly startup culture. >> And the key for you, if I get this right, is to have executive leadership say, we're doing this? >> Yep. >> Was that in place, did you drive that? >> Absolutely, so when our board said, told us, the new board in 2015, guys we don't have an online, go and get it, me and the CEO said, the best way to do it, is just spin off a completely different unit, completely independent, startup mentality, intro manuals, and told them, guys, sky is limit. We need to be the number one player in the Middle East. >> So, I got to dig deeper, 'cause I love, you know, it's all sexy, and great story when you say, this is how we started, and we finished strong, but as Andy Jassy would say, the CEO of AWS, the learning's in the middle, the ups and downs, as you figure things out, 'cause a lot of things about cloud, is iteration. >> Yep. >> 'Cause you have the ability to move very fast, and you get smart people together, so there's a glorious start and a glorious outcome, but in the middle is the experimentation, that's where the real work gets done. Can you share some of the learnings? Was it a technology selection? Did you really, do you have more queuing, more database, as you start to play with Amazon, this becomes, actually, a business process. >> Our biggest, yeah. >> Playing with the different pieces and which services are right for which process. Can you share something? >> Correct. So our biggest challenge was finding the right skillset, who are people who understand how Amazon, AWS, works. In the Middle East, we don't have that many skillset, or skillful people, so we had to wait, train the people, send them to Amazon workshops, be very patient with the mistakes, we don't mind people refactoring all the old code. Every month we start from scratch. We were very aware that this is, what we are doing, is never been done before in the Middle East. And what we have developed, in terms of, for example, the big data, the big data platform we build today, is one of the largest, we are processing terrabytes of data every week. It's one of the largest in the Middle East. The number of developers we have today, more than 500, working on AWS. I don't think any company in the Middle East, have that number of developers, working on this platform. So we're very proud that we gave our developers the trust and we are aware that you need to fail fast, learn, and quickly adapt. >> And it's a contagious mindset too, when you start seeing success. >> Yep. >> So talk about some of the architectural, talk about the stack that you're using. Obviously, you must be using a variety of the Amazon goodness, EC2, that's pretty obvious, are you guys using the queuing, are you using Kinesis? How you, can you talk about some of the architectural things, if you can? >> Yep, so we have, the front-end that we have today, is completely built on Node.js and AngularJS, so it's very fast, very agile. Our back end is built on Java, most of the code built on Java. We have multiple messaging buses, that asynchronous mode, so whenever there is something that needs to be given to a certain component, we don't have to wait for serial queuing. It's all parallel. At the same time, we have a lot of Auto Scaling components. One of the examples I gave earlier today, is that, we had, the beginning of this summer, we had so many marketing campaigns, and we were surprised by how successful these marketing campaigns. We have noticed, in one marketing campaign, that our demand, from our customer, have reached 300 percent, within 24 hours, and the Auto Scaling that we have in place, have been very successful. We were able to immediately meet that demand. >> Talk about how good the Auto Scaling is. Isn't that a relief? >> Absolutely. >> I mean, explain how it works because, essentially, when the demand comes in, explain how it works. >> Yep, so, just to give an example, if we had this infrastructure on-premise, we would have needed six weeks to procure a new infrastructure, install it, configure it, and we would have lost all this six weeks of revenue. >> And then, by the way, you would have lost the first 24 hour surge, then you'd go over-billed, and then wait around, and then not know if you over-provisioned. >> Absolutely. >> This is, the old way. The new way is, you configure Auto Scaling, based on policy, and then it just spins up. >> Absolutely. >> Resources. >> Absolutely. >> While you're sleeping. >> Exactly, so in a few seconds, the Auto Scaling fires up a lot of instances, and we immediately cope with the demand. >> You know, it's funny you mentioned that. One of the comments we have inside our company is, you know you're successful online, when you're making money while you're sleeping. And, you know, if you have Auto Scaling, and things of that nature, these things are programmatic, this is what elastic is all about, this is what coders, >> Yep. >> Not system administrators do >> True. >> And once they do it, they're highly motivated not to manage it again. >> Correct, absolutely. >> Again, this is back to the culture of DevOps. >> Yep, yep. >> How have you guys innovated on that piece, can you give some other examples? >> Yes, so today we have, our big data has feeds from all the buys from the big social networks, Twitter and Facebook, and also from Google, and we have all this analytical data, into our big data, and we analyze all our customer behavior, what they're looking for, what kind of destinations, holidays, business travel, and we try to adapt every two, three weeks, our product and services to meet our customer demand. Next year, we're going to be launching our machine learning, and AI infrastructure. This way, we'll be able to do real time, predictive analysis, and we will be able to serve each customer, unique, fully personalized, customized, web page and experience. We will be able to exceed our customer expectations, and we'll be able to give our customer exactly what they're looking for. >> Abdul, I got to ask you a personal question. >> Sure. >> What are you most proud of, of this success story? What are some of the things, that you look back and say, wow, we really knocked it out of the park, we did great on this, and then an example where you had a good learning experience. Maybe a trip and a fall, that was a learning opportunity. What are you most proud of? And areas that you learned the most about from, tripping and falling, and failure. >> Yep, so I think the most thing I'm proud of, is we have gathered great minds, and we have created great culture. I think great companies have great people behind them, and this, I've learned from reading the stories of Apple or Microsoft, or Google and so on. So, I think we've been very successful in this area, in the Middle East, where the resources are very scarce, and the ability to attract very smart people is very difficult, to bring them in the Middle East. And I think, we've been very successful in that regard, we've been able to gather a lot of smart people, and create great culture. >> You know, Marc Andreessen wrote that article, book about, or maybe it was a tweet, I can't even remember, the 10x engineer. >> Yep. >> And that concept is one engineer, that does cloud and DevOps right is worth ten engineers in the old world. And so, if you can collect, a selection of these 10x multipliers, that can do architecture. >> Correct. >> Now I personally believe that the full-stack developer, might be obsoleted with the cloud, or reduce the requirement for full-stack developer, but you'll still need full-stack developers for cloud, in general, but you don't need to stockpile full-stack developers. >> True, true, I agree. >> If you have good full-stack developers, you then can hire application developers >> True. >> Because the full-stack takes care of all the scale. >> Exactly, you can always repurpose those guys, and up-skill them to do something different. Instead of being a full-stack, you really want to focus on solution developer. >> Google's proven this with their SRE, if you've seen, they have operators, and developers. And this, as you scale, you're operating infrastructure, or you're writing code for applications. >> Correct. >> Alright, so what's the learnings that have been magnified for you? In the middle of the journey here, there's always the, you know, situation were, you know, you have to take care of personnel issue, or technology selection tweak or change, iteration, I won't say pivot, 'cause people don't pivot, when they're succeeding, it's just navigating through the journey. What was something that you've experienced that was magnified in the learnings, that have helped you get better? >> Yep, I believe that the multi-culture and the multi-nationalities and multi-discipline and people coming from different backgrounds. We have people from Asia, from Europe, from the U.S., in our company, and this helped having different backgrounds, different experiences, and this has helped us to build a nice, multi-dimensional solutions. And people have been able to share this experience, in a very nice way. >> That's great, Abdul, thanks so much for sharing, taking the time. >> Thank you. >> Here on theCUBE, and sharing your insight, and amazing success story, congratulations to you and your team, really love to hear these amazing success stories, essentially building from zero start, online, to billions in revenue, that's an amazing success story. >> Thank you very much for having me. >> And it certainly is great. Exclusive coverage here, we are in Bahrain, this exclusive CUBE coverage, I'm John Furrier. You can reach me on Twitter @furrier, or just search my name, reach out to me, let me know what you think. Stay with us for more coverage, after this break. (techno music fades out)

Published Date : Sep 30 2018

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Dee Kumar & Dan Kohn, CNCF | KubeCon + CloudNativeCon EU 2018


 

>> Narrator: Live from Copenhagen, Denmark. It's theCUBE covering KubeCon and CloudNativeCon Europe 2018. Brought to you by the Cloud Native Computing Foundation, and its ecosystem partners. >> Welcome back everyone. This is the theCUBE's exclusive coverage here in Copenhagen, Denmark for KubeCon 2018, part of the Cloud Native Compute Foundation, also known as CNCF. I'm John Furrier with Lauren Cooney, the founder of Spark Labs. We have two of the main players here at the Linux Foundation, CNCF, Dan Kohn, Cube alumni, Executive Director, and Dee Kumar, Vice President of product marketing. Great to see you guys. Welcome back. >> Oh, thrilled to be here. >> So you guys, not to build your head up a little bit, but you're doing really well. Successful, we're excited to be a part of the seeing, witnessing the growth. I know you work hard, we've talked in the past and off camera. Just, it's working. CNCF's formula is working. The Linux Foundation has brought a lot to the table, you've taken the ball with this cloud-native community, with Kubernetes' growth, good actors in the community, a lot of things clicking on all cylinders. >> Thanks, we're thrilled to be here. And, yeah, 43 hundred people is the biggest ever for KubeCon CloudNativeCon. It's actually the biggest conference the Linux Foundation has ever thrown, which is incredibly exciting, and also here in Europe to show it's not just a North American focus. >> And you've got the big North American event in Seattle. What's the over-under on that? Six thousand, eight thousand? >> (laughing) I think we could probably go a little higher. 75 hundred we're going to max out, so we'll see if we hit that or not. But we had 42 hundred six months ago when you were with us in Austin, and so we think a ton of people, you know people joke about Seattle being the cloudy city, because it's not just Amazon there, but Microsoft, Google, Oracle, and IBM all have huge Cloud offices. >> Yeah, and University of Washington has an amazing program in computer science, a lot of tech there. Seattle's certainly an awesome city. I got to ask you, you know, you do a lot of work with the members in the organization. Obviously the success is well-documented. We're seeing that Kubernetes is now going to main stream tech. And still learning, a lot of people learning about Kubernetes, but there's a lot going on. You talk to a lot of people. What's the vibe? What's the conversation like? What is actually happening in the membership organization that's notable, that you'd like to share and get the word out on? >> Actually Dee's been working directly with all the members since we've been putting together our marketing plan. >> So one thing I can do share, in terms of the vibe, and some of the feedback that we have received from the members, is they really, I think it's about what we've heard from all the keynotes and the sessions, it's about really us coming together as a community and defining, what is Cloud-native? And what's that journey? And so as a step towards that, what we have done as in CNCF is we have launched the interactive landscape which kind of showcases a lot of the member work that we are jointly working on. And secondly, the trail map is our attempt to define what is the cloud-native journey. So we've kind of highlighted about 10 steps and the processes to get to a cloud-native journey. And I think the next steps, in terms of the vision and the goal, is to really engage the member community and to start building on that. What is containerization? What is orchestration? Microservices? CICD? And Dan, I think in his keynote, touched upon continuous integration. We really need to figure out integration, testing, development, deployment, and what does that, all that narrative mean, and how as a community we have a common understanding and a framework. And then the next step would again be in terms of building use cases, and also really showcasing some heroes in the community which is our developers. So our developers and contributors end of the day are the heart and soul of the cloud-native ecosystem. So we really want to bring their stories, match that up with our end users. We're seeing incredible growth with just leveraging the cloud-native different types of architectures. >> One of the things I'm looking at, the cloud-native Interactive Landscape map, which is, by the way, pretty impressive. The market cap numbers in the trillions, of course includes Amazon, (Dee laughing) so let's take that out, but good healthy distribution. I want to talk about the startups, because they are going to be the lifeblood of the future. The total funding to date is 4.7 billion of cloud-native compute foundation members, startups. Significant investment. They got to build, they're building products. What do they care about? What is the most important thing for them? You guys, can you share what they're asking for, is there a profile that you're seeing emerge? Because there's a new era coming, right? It's the new guard. The new guard of startups. >> There's incredible diversity of startups there, and what I love about the startup ecosystem, kind of like the open source ecosystem, is they're all looking for their niche. And so there's kind of an evolutionary strategy for it. But it's really amazing to see different approaches towards attacking different markets, consulting specific products and such. One of the neat things about CNCF is that we like to think of ourselves as a commercially friendly startup. All 20 of our projects, commercially friendly open source foundation. All 20 of our projects use the Apache 2.0 license which allows you to create a commercial product on top of it. We are very cognizant of the fact that most large enterprises are going to want support from a business startup or an established industry player and in many cases, both, in order to roll this out. And so we love the fact that that's available if they need it, but they also could download the projects directly and work with it themselves if they want. >> Well I think that's an important point. I always want to highlight, because what you said I think is really, I think, is a big part of the success. You guys do a great job of balancing community, and the role of the people within the community, and the traditional Linux Foundation mission of having great open source. But at the same time, you're like, hey, it's okay to have a business model with Open. And I think this new era is being highly accelerated on commercialization. And I think this is, I think, a unique part of the digital fabric, the digital businesses of the future. And Cloud hits that right on. So that's, to me, a great step. The question I have for you is, how do you keep it going? What's next? Because the bar is high. Now you got to do more. What's the strategy? What's the plan? >> So one thing we can do is, like a highlighter to get back to the cloud-native journey, as a story. Today we kind of have a lot of emphasis on Kubernetes. And it's just not limited to containers and orchestration, and we really want to expand the narrative and the story to address all the 20, 19 different projects that is all housed under the cloud-native computing foundation umbrella. And we really want to bring out use cases, value props, and I think there's a lot to be told here. Like how do we address security? There's a lot of sessions and keynotes today that bring about security applications, testing, CICD, how does it develop a community, can enable all these different amazing technologies. So we've had a lot of talk about it, but I think it's something that startups that I've been talking to have asked me to help or the CNCF in terms of just simplifying these conversations. Like how do we make it simple? And to your earlier point, like they want to start with simplicity and that eventually leads to monetization, and they want to take the fabric from CNCF so they can then start building a narrative in terms of a solution, and what does that mean in terms of value creation? >> Exactly and I actually work with a couple startups inside of the CNCF, and work with them on their business model, and what they're doing, and what is that narrative that they're going to start telling? You know, I think it's interesting because you have all these communities actually coming together in that ecosystem. And when you take a look at that, you probably, you talk about use cases. And I think those are really what the developers are going to be driven towards is their, you know, onboarding to this platform, basically. And what are the top use cases that you guys see kind of across the board? >> So I think there are three main use cases and I think our partner did a great job of summarizing that today. So I think it's primarily security, because that's the enterprise audience, and most Fortune 100 companies are dealing with that. Second, I would say it's about agility. It's about who gets to market first, and back to the startup point. It's about addressing that. Thirdly I would just say it's scalability. I think it's about going beyond, you know, a science project where you just have Kubernetes, or a couple containers deployed in your own QA or staging environments. And people are really thinking about, how do you adopt Kubernetes on a large scale? How do you take it to a production type of environment? And what does that mean? And I think, today, "Financial Times" Sarah Wells, she did an amazing job of just taking us through what it took them in terms of getting from where they were and how they had to deal with, you know, all the challenges and I think she made a great point about technologies can be boring. So I think that was some of the key takeaways in terms of the three use cases that we could build on collectively would be agility, scalability, and security. >> Well, you're also changing the conversation, really. You know, we had the great customer of, you know, Kubernetes on here earlier. And they were talking about, really, how their whole infrastructure, they don't have to worry about it, it's, you know, based on AWBS now and they were phenomenal and, really, what the point was is that, you know, they are not just an energy company, they're actually a technology company and a software company. And that's really what, you know, folks want to be working with today. And are you seeing more of that as, you know, with the startups, is that they have the opportunity to start shifting their companies more in the direction of technology for the end users? >> Absolutely. Yeah. But it is amazing the just range of different approaches that they're taking. But we think there's every level of the stack. We have this, you referred to the Interactive Landscape before, and I will give the quick pitch, it's a l.cncf.io, but it is amazing to see all of the different layers of which these startups are operating. >> And you guys do a good job of breaking down which ones are open source, which ones are not, funding, public, private, category. So, good job. So what's the numbers look like? Dan, I'd like you to just take a minute, just, I know you do this a lot, but just do it on the record, what's the numbers? Members, growth? How many cities are you going to be doing KubeCon in? You mentioned Shanghai before we came on. Just run us through the numbers, inside the numbers. >> So, the first number that I think's the most exciting is we've over 20 thousand developers actively engaged across our 20 projects. And so those aren't users, I mean the users is hundreds of thousands. But those are people who've actually found issues with it, made a documentation fix, or, you know, added some significant new feature in order to scratch the itch that they were having. We have 43 hundred people here in KubeCon CloudNativeCon. These events are always a great check-in. We were together in Seattle just a year and a half ago and had a thousand people, 15 hundred here a year ago, 42 hundred in Austin in six months. What we're very excited to do is head to Shanghai in November for our first ever KubeCon CloudNativeCon China, where we now have three platinum members there, three gold members, just a huge level of engagement and interest. >> John: And a big developer community there in China. >> Definitely. >> Lauren: Huge developer community there. >> And obviously the language issue is a barrier, and we're going to be investing real resources to have simultaneous interpretation for all of our talks and all of our tracks. >> John: In real time or post-- >> Definitely in real time. >> Primarily in English and then-- >> No, we can do it both ways, and so we're telling every speaker that they can present in Chinese or English, and then the question can be in Chinese or English. >> I love that. And it's a cost, but we think that that can really help bridge those two different parts. And then we'll be in Seattle in December 11th through 13th for our biggest ever event, KubeCon CloudNativeCon. Along that journey, we've been increasing members and so we had, I believe, 68 in Berlin a year ago, and we're at 216 today, and of those we have 52 members are end user community, who we're particularly proud of. >> Well, congratulations. I want to get those numbers out in the end, because last time we talked about they had more projects coming, coming so good job. Dee, I want to get your thoughts on the branding. Obviously, CNCF, Linux Foundation, separate group, part of the Linux Foundation. I noticed you got CloudNativeCon built into it, still. Branding, guys, thoughts in here, because there's more than Kubernetes here, right, these Cloud-natives, so what's the, are you going to keep one, both, dual branding, what's the thoughts? >> So, I would say the branding will be defined by the community and the fact that we have 20 different projects. I wouldn't put a very strong emphasis on just having one type of a branding associated with cloud-natives. One of the things that I'm thinking about is I've been talking to the community, and I think it's the developers and contributors, again, who's going to define the branding of cloud-native in general. And I think it's still something that we, as a community, have to figure it out. But, essentially, it's going to be beyond containers, orchestration. There's a lot of talks around Prometheus, we talked about Code OS, Redhead. So I think it's just, you know, a combination of how all these projects work together, in a way, it's going to define the branding strategy. So I think it's a little bit too early for me to make some comments on that. >> The best move is not to move at this point. (Dan laughs) I'm a big fan of cloud-native, but KubeCon... Little bit of a conflict with theCUBE, because people-- >> Oh yeah (laughs). >> But we're not going to put a trademark and bring it on you guys, yet. >> We appreciate that. >> We love the confusion. You're in good company, vice versa. Okay, serious question, Dan. I want to ask you, and Dee you can weigh in, too, on this. You're a student of the industry. You've also been around a while, you've seen many waves. For folks that-- >> I'm not that old. (Dan laughs) >> This is a new wave. You're younger than me. For the folks that are looking at this going, "Okay, the numbers are there. I'm seeing growth, "you've got my attention." And they're still trying to grok what this wave is about, this new modern era, cloud-native, KubeCon, Kubernetes. Certainly insiders kind of see it, and there's a lot of people who are kind of high-fiving each other, but, yet, it's not yet fully here. >> Dan: No. >> How important, how do you describe it to someone at a cocktail party or in the elevator. How do I explain to them the historic nature of what's happening. In your own words, what's happening? >> And it is tricky because, you know, at my kids' little leagues games, if we're just chatting about what we do, I sometimes describe it as the plumbing software for the internet. And it's not a bad metaphor; Linux has also been described that way, because plumbing is really important. Now, most of us never think about it, we don't have to worry about it, but if it breaks, we all get extremely upset. And, so, I do think of our sort of overarching method is to say that the whole way this software is being developed, being deployed, especially being pushed into production, is changing. And it's almost all for the positive, where, in the last decade, you had virtualization, but that was often through a proprietary solution that you were paying a tax for every new application you deployed. And the idea today, that you can pick this software platform and then deploy to any public, private, or hybrid cloud and avoid that lock-in, but get all these advantages in terms of higher velocity, lower cost, better efficiency, the slack of lock-in. Those are really amazing stories that lots of enterprises are just now hearing. There's this cliche of crossing the chasm. And I do think we can make the argument that 2018 is really the year that Kubernetes crosses the chasm outside of just innovators and into the early majority. >> You know, I think that's definitely the case. I've been walking around and talking to people and one of the things that I'm hearing is that folks are here to learn, and there are actually kind of beginners on Kubernetes and they actually want to learn more and their companies have sent them here in order to actually figure out if the technology is going to work back at their home company, which is, you know, ranges from tech companies to banks to different types of, you know, manufacturing and things along those lines. It's really a tremendous, you know, growth. What do you see in terms of end users? What types of end users are you seeing mostly? Or what kind of categories do those fall into? >> So we've 52 companies in our end user community now, and a number of them are up on the stage, including folks like Spotify I thought gave a really inspiring talk today about not just being a user of software, but how to engage with the community and contribute back and such. But the thing that I love is that there really is not sort of one industry that we're focused on or avoiding. So, finance who have tons of issues around regulation and such, they're much more likely to be deploying Kubernetes in their own infrastructure on bare-metal. But we have just fantastic stories. Bloomberg won our first ever end user award. We're very big on publishing, so to have not just "The New York Times", but Reddit and Wikipedia. And then a number of just very interesting consumer-oriented companies like a Pinterest or a Twitter, Spotify, and then the list sort of keeps going and going. >> Yeah, it's impressive, and I got to say, you know, you're agnostic as everyone needs plumbing, right, so plumbing is vertical agnostics. So, it's-- >> Well, in the cliche from Marc Andreessen, that software's eating the world is, again, somewhat true. That there really is not a company today that can avoid writing its own software. I mean, as I was saying in my keynote yesterday, that software tends to just be the tip of the pyramid that they're building on tons of open source. But, every company today needs to-- >> And your point of commercialization-friendly or membership organization, which you've built, is important. And I got to say, for the first time, we heard on theCUBE multiple times, not from the visionary to believe and drink the Kool-Aid, so to speak, like us and you guys and users and other commercial entities have used the word "de facto standard" to describe Kubernetes. Now, there's only a few times in history when you've heard that word. There's been inflection points. >> Dan: Linux, certainly one of them. (laughs) >> Yes so, again, when you have a de facto standard that's determined by the community, just really good things happen. So we're hopeful and we'll keep monitoring it. >> Yeah, and I do want to say that we take that responsibility very seriously. And so we have thing like our certified Kubernetes program about making sure the Kubernetes remains compatible between the carefulness that we do apply to new projects coming in, so we hope to live up to that. >> Great and, Dee, we talked yesterday, going to get that share that information with our team, happy to amplify it. There's a lot of people who want to learn, they want to discover and find out who to connect with, so a robust community. >> We really appreciate you going with us on this journey. >> It's been fun, we're going to hang along for the ride. We're going to be a sidecar, pun intended. (laughing) Well, theCUBE, Dan, thanks so much. Congratulations, executive director. >> Oh, thank you very much. >> Dee, good work. CNCF, here inside the cube at their event, here at KubeCon 2018, I'm John Furrier and Lauren Cooney. We'll be back with more live coverage. Stay with us after this short break. (techno music)

Published Date : May 3 2018

SUMMARY :

Brought to you by the Cloud Native Computing Foundation, Great to see you guys. The Linux Foundation has brought a lot to the table, It's actually the biggest conference What's the over-under on that? and so we think a ton of people, and get the word out on? Actually Dee's been working directly with all the and the goal, is to really engage the member community One of the things I'm looking at, One of the neat things about CNCF is that and the role of the people within the community, and I think there's a lot to be told here. are going to be driven towards is their, you know, and how they had to deal with, you know, all the challenges You know, we had the great customer of, you know, of the different layers of which these startups And you guys do a good job of breaking down in order to scratch the itch that they were having. And obviously the language issue is a barrier, No, we can do it both ways, and so we're telling And it's a cost, but we think that that can really help in the end, because last time we talked about One of the things that I'm thinking about is I've been The best move is not to move at this point. on you guys, yet. You're a student of the industry. I'm not that old. For the folks that are looking at this going, at a cocktail party or in the elevator. And the idea today, that you can pick this software if the technology is going to work back at their But the thing that I love is that there really is not Yeah, it's impressive, and I got to say, you know, that software's eating the world is, again, somewhat true. And I got to say, for the first time, we heard on Dan: Linux, certainly one of them. that's determined by the community, just really between the carefulness that we do apply There's a lot of people who want to learn, We're going to be a sidecar, pun intended. CNCF, here inside the cube at their event,

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Peter Burris Big Data Research Presentation


 

(upbeat music) >> Announcer: Live from San Jose, it's theCUBE presenting Big Data Silicon Valley brought to you by SiliconANGLE Media and its ecosystem partner. >> What am I going to spend time, next 15, 20 minutes or so, talking about. I'm going to answer three things. Our research has gone deep into where are we now in the big data community. I'm sorry, where is the big data community going, number one. Number two is how are we going to get there and number three, what do the numbers say about where we are? So those are the three things. Now, since when we want to get out of here, I'm going to fly through some of these slides but again there's a lot of opportunity for additional conversation because we're all about having conversations with the community. So let's start here. The first thing to know, when we think about where this is all going is it has to be bound. It's inextricably bound up with digital transformation. Well, what is digital transformation? We've done a lot of research on this. This is Peter Drucker who famously said many years ago, that the purpose of a business is to create and keep a customer. That's what a business is. Now what's the difference between a business and a digital business? What's the business between Sears Roebuck, or what's the difference between Sears Roebuck and Amazon? It's data. A digital business uses data as an asset to create and keep customers. It infuses data and operations differently to create more automation. It infuses data and engagement differently to catalyze superior customer experiences. It reformats and restructures its concept of value proposition and product to move from a product to a services orientation. The role of data is the centerpiece of digital business transformation and in many respects that is where we're going, is an understanding and appreciation of that. Now, we think there's going to be a number of strategic capabilities that will have to be built out to make that possible. First off, we have to start thinking about what it means to put data to work. The whole notion of an asset is an asset is something that can be applied to a productive activity. Data can be applied to a productive activity. Now, there's a lot of very interesting implications that we won't get into now, but essentially if we're going to treat data as an asset and think about how we could put more data to work, we're going to focus on three core strategic capabilities about how to make that possible. One, we need to build a capability for collecting and capturing data. That's a lot of what IoT is about. It's a lot of what mobile computing is about. There's going to be a lot of implications around how to ethically and properly do some of those things but a lot of that investment is about finding better and superior ways to capture data. Two, once we are able to capture that data, we have to turn it into value. That in many respects is the essence of big data. How we turn data into data assets, in the form of models, in the form of insights, in the form of any number of other approaches to thinking about how we're going to appropriate value out of data. But it's not just enough to create value out of it and have it sit there as potential value. We have to turn it into kinetic value, to actually do the work with it and that is the last piece. We have to build new capabilities for how we're going to apply data to perform work better, to enact based on data. Now, we've got a concept we're researching now that we call systems of agency, which is the idea that there's going to be a lot of new approaches, new systems with a lot of intelligence and a lot of data that act on behalf of the brand. I'm not going to spend a lot of time going into this but remember that word because I will come back to it. Systems of agency is about how you're going to apply data to perform work with automation, augmentation, and actuation on behalf of your brand. Now, all this is going to happen against the backdrop of cloud optimization. I'll explain what we mean by that right now. Very importantly, increasingly how you create value out of data, how you create future options on the value of your data is going to drive your technology choices. For the first 10 years of the cloud, the presumption is all data was going to go to the cloud. We think that a better way of thinking about it is how is the cloud experience going to come to the data. We've done a lot of research on the cost of data movement and both in terms of the actual out-of-pocket costs but also the potential uncertainty, the transaction costs, etc, associated with data movement. And that's going to be one of the fundamental pieces or elements of how we think about the future of big data and how digital business works, is what we think about data movement. I'll come to that in a bit. But our proposition is increasingly, we're going to see architectural approaches that focus on how we're going to move the cloud experience to the data. We've got this notion of true private cloud which is effectively the idea of the cloud experience on or near premise. That doesn't diminish the role that the cloud's going to play on industry or doesn't say that Amazon and AWS and Microsoft Azure and all the other options are not important. They're crucially important but it means we have to start thinking architecturally about how we're going to create value of data out of data and recognize that means that it, we have to start envisioning how our organization and infrastructure is going to be set up so that we can use data where it needs to be or where it's most valuable and often that's close to the action. So if we think then about that very quickly because it's a backdrop for everything, increasingly we're going to start talking about the idea of where's the workload going to go? Where's workload the dog going to be against this kind of backdrop of the divorce of infrastructure? We believe that and our research pretty strongly shows that a lot of workloads are going to go to true private cloud but a lot of big data is moving into the cloud. This is a prediction we made a few years ago and it's clearly happening and it's underway and we'll get into what some of the implications are. So again, when we say that a lot of the big data elements, a lot of the process of creating value out of data is going to move into the cloud. That doesn't mean that all the systems of agency that build or rely on that data, the inference engines, etc, are also in a public cloud. A lot of them are going to be distributed out to the edge, out to where the action needs to be because of latency and other types of issues. This is a fundamental proposition and I know I'm going fast but hopefully I'm being clear. All right, so let's now get to the second part. This is kind of where the industry's going. Data is an asset. Invest in strategic business capabilities to appreciate, to create those data assets and appreciate the value of those assets and utilize the cloud intelligently to generate and ensure increasing returns. So the next question is well, how will we get there? Now. Right now, not too far from here, Neil Raden for example, was on the show floor yesterday. Neil made the observation that, as he wandered around, he only heard the word big data two or three times. The concept of big data is not dead. Whether the term is or is not is somebody else's decision. Our perspective, very simply, is that the notion is bifurcating. And it's bifurcating because we see different strategic imperatives happening at two different levels. On the one hand, we see infrastructure convergence. The idea that increasingly we have to think about how we're going to bring and federated data together, both from a systems and a data management standpoint. And on the other hand, we're going to see infrastructure or application specialization. That's going to have an enormous implication over next few years, if only because there just aren't enough people in the world that understand how to create value out of data. And there's going to be a lot of effort made over the next few years to find new ways to go from that one expertise group to billions of people, billions of devices, and those are the two dominant considerations in the industry right now. How can we converge data physically, logically, and on the other hand, how can we liberate more of the smarts associated with this very, very powerful approach so that more people get access to the capacities and the capabilities and the assets that are being generated by that process. Now, we've done at Wikibon, probably I don't know, 18, 20, 23 predictions overall on the role that or on the changes being wrought by digital business. Here I'm going to focus on four of them that are central to our big data research. We have many more but I'm just going to focus on four. The first one, when we think about infrastructure convergence we worry about hardware. Here's a prediction about what we think is going to happen with hardware and our observation is we believe pretty strongly that future systems are going to be built on the concept of how do you increase the value of data assets. The technologies are all in place. Simpler parts that it more successfully bind specifically through all its storage and network are going to play together. Why, because increasingly that's the fundamental constraint. How do I make data available to other machines, actors, sources of change, sources of process within the business. Now, we envision or we are watching before our very eyes, new technologies that allow us to take these simple piece parts and weave them together in very powerful fabrics or grids, what we call UniGrid. So that there is almost no latency between data that exists within one of these, call it a molecule, and anywhere else in that grid or lattice. Now again, these are not systems that are going to be here in five years. All the piece parts are here today and there are companies that are actually delivering them. So if you take a look at what Micron has done with Mellanox and other players, that's an example of one of these true private cloud oriented machines in place. The bottom line though is that there is a lot of room left in hardware. A lot of room. This is what cloud suppliers are building and are going to build but increasingly as we think about true private cloud, enterprises are going to look at this as well. So future systems for improving data assets. The capacity of this type of a system with low latency amongst any source of data means that we can now think about data not as... Not as a set of sources that have to be each individually, each having some control over its own data and sinks woven together by middleware and applications but literally as networks of data. As we start to think about distributing data and distributing control and authority associated with that data more broadly across systems, we now have to think about what does it mean to create networks of data? Because that, in many respects, is how these assets are going to be forged. I haven't even mentioned the role that security is going to play in all of this by the way but fundamentally that's how it's likely to play out. We'll have a lot of different sources but from a business standpoint, we're going to think about how those sources come together into a persistent network that can be acted upon by the business. One of the primary drivers of this is what's going on at the edge. Marc Andreessen famously said that software is eating the world, well our observation is great but if software's eating the world, it's eating it at the edge. That's where it's happening. Secondly, that this notion of agency zones. I said I'm going to bring that word up again, how systems act on behalf of a brand or act on behalf of an institution or business is very, very crucial because the time necessary to do the analysis, perform the intelligence, and then take action is a real constraint on how we do things. And our expectation is that we're going to see what we call an agency zone or a hub zone or cloud zone defined by latency and how we architect data to get the data that's necessary to perform that piece of work into the zone where it's required. Now, the implications of this is none of this is going to happen if we don't use AI and related technologies to increasingly automate how we handle infrastructure. And technologies like blockchain have the potential to provide a interesting way of imagining how these networks of data actually get structured. It's not going to solve everything. There's some people that think the blockchain is kind of everything that's necessary but it will be a way of describing a network of data. So we see those technologies on the ascension. But what does it mean for DBMS? In the old way, in the old world, the old way of thinking, the database manager was the control point for data. In the new world these networks of data are going to exist beyond a single DBMS and in fact, over time, that concept of federated data actually has a potential to become real. When we have these networks of data, we're going to need people to act upon them and that's essentially a lot of what the data scientist is going to be doing. Identifying the outcome, identifying the data that's required, and weaving that data through the construction and management, manipulation of pipelines, to ensure that the data as an asset can persist for the purposes of solving a near-term problem or over whatever duration is required to solve a longer term problem. Data scientists remain very important but we're going to see, as a consequence of improvements in tooling capable of doing these things, an increasing recognition that there's a difference between a data scientist and a data scientist. There's going to be a lot of folks that participate in the process of manipulating, maintaining, managing these networks of data to create these business outcomes but we're going to see specialization in those ranks as the tooling is more targeted to specific types of activities. So the data scientist is going to become or will remain an important job, going to lose a little bit of its luster because it's going to become clear what it means. So some data scientists will probably become more, let's call them data network administrators or networks of data administrators. And very importantly as I said earlier, there's just not enough of these people on the planet and so increasingly when we think about again, digital business and the idea of creating data assets. A central challenge is going to be how to create the data or how to turn all the data that can be captured into assets that can be applied to a lot of different uses. There's going to be two fundamental changes to the way we are currently conceiving of the big data world on the horizon. One is well, it's pretty clear that Hadoop can only go so far. Hadoop is a great tool for certain types of activities and certain numbers of individuals. So Hadoop solves problems for an important but relatively limited subset of the world. Some of the new data science platforms that we just talked about, that I just talked about, they're going to help with a degree of specialization that hasn't been available before in the data world, will certainly also help but it also will only take it so far. The real way that we see the work that we're doing, the work that the big data community is performing, turned into sources of value that extend into virtually every single corner of humankind is going to be through these cloud services that are being built and increasingly through packaged applications. A lot of computer science, it still exists between what I just said and when this actually happens. But in many respects, that's the challenge of the vendor ecosystem. How to reconstruct the idea of packaged software, which has historically been built around operations and transaction processing, with a known data model and an unknown or the known process and some technology challenges. How do we reapply that to a world where we now are thinking about, well we don't know exactly what the process is because the data tells us at the moment that the actions going to be taking place. It's a very different way of thinking about application development. A very different way of thinking about what's important in IT and very different way of thinking about how business is going to be constructed and how strategy's going to be established. Packaged applications are going to be crucially important. So in the last few minutes here, what are the numbers? So this is kind of the basis for our analysis. Digital business, role of data is an asset, having an enormous impact in how we think about hardware, how do we think about database management or data management, how we think about the people involved in this, and ultimately how we think about how we're going to deliver all this value out to the world. And the numbers are starting to reflect that. So why don't you think about four numbers as I go through the two or three slides. Hundred and three billion, 68%, 11%, and 2017. So of all the numbers that you will see, those are four of the most important numbers. So let's start by looking at the total market place. This is the growth of the hardware, software, and services pieces of the big data universe. Now we have a fair amount of additional research that breaks all these down into tighter segments, especially in software side. But the key number here is we're talking about big numbers. 103 billion over the course of next 10 years and let's be clear that 103 billion dollars actually has a dramatic amplification on the rest of the computing industry because a lot of the pricing models associated with, especially the software, are tied back to open source which has its own issues. And very importantly, the fact that the services business is going to go through an enormous amount of change over the next five years as service companies better understand how to deliver some of these big data rich applications. The second point to note here is that it was in 2017 that the software market surpassed the hardware market in big data. Again, for first number of years we focused on buying the hardware and the system software associated with that and the software became something that we hope to discover. So I was having a conversation here in theCUBE with the CEO of Transwarp which is a very interesting Chinese big data company and I asked what's the difference between how you do things in China and how we do things in the US? He said well, in the US you guys focus on proof of concept. You spend an enormous amount of time asking, does the hardware work? Does the database software work? Does the data management software work? In China we focus on the outcome. That's what we focus on. Here you have to placate the IT organization to make sure that everybody in IT is comfortable with what's about to happen. In China, were focused on the business people. This is the first year that software is bigger than hardware and it's only going to get bigger and bigger over time. It doesn't mean again, that hardware is dead or hardware is not important. It's going to remain very important but it does mean that the centerpiece of the locus of the industry is moving. Now, when we think about what the market shares look like, it's a very fragmented market. 60%, 68% of the market is still other. This is a highly immature market that's going to go through a number of changes over the next few years. Partly catalyzed by that notion of infrastructure convergence. So in four years our expectation is that, that 68% is going to start going down pretty fast as we see greater consolidation in how some of these numbers come together. Now IBM is the biggest one on the basis of the fact that they operate in all these different segments. They operating the hardware, software, and services segment but especially because they're very strong within the services business. The last one I want to point your attention to is this one. I mentioned earlier on, that our expectation is that the market increasingly is going to move to a packaged application orientation or packaged services orientation as a way of delivering expertise about big data to customers. Splunk is the leading software player right now. Why, because that's the perspective that they've taken. Now, perhaps we're a limited subset. It's perhaps for a limited subset of individuals or markets or of sectors but it takes a packaged application, weaves these technologies together, and applies them to an outcome. And we think this presages more of that kind of activity over the course of the next few years. Oracle, kind of different approach and we'll see how that plays out over the course of the next five years as well. Okay, so that's where the numbers are. Again, a lot more numbers, a lot of people you can talk to. Let me give you some action items. First one, if data was a core asset, how would IT, how would your business be different? Stop and think about that. If it wasn't your buildings that were the asset, it wasn't the machines that were the asset, it wasn't your people by themselves who were the asset, but data was the asset. How would you reinstitutionalize work? That's what every business is starting to ask, even if they don't ask it in the same way. And our advice is, then do it because that's the future of business. Not that data is the only asset but data is a recognized central asset and that's going to have enormous impacts on a lot of things. The second point I want to leave you with, tens of billions of users and I'm including people and devices, are dependent on thousands of data scientists that's an impedance mismatch that cannot be sustained. Packaged apps and these cloud services are going to be the way to bridge that gap. I'd love to tell you that it's all going to be about tools, that we're going to have hundreds of thousands or millions or tens of millions or hundreds of millions of data scientists suddenly emerge out of the woodwork. It's not going to happen. The third thing is we think that big businesses, enterprises, have to master what we call the big inflection. The big tech inflection. The first 50 years were about known process and unknown technology. How do I take an accounting package and do I put on a mainframe or a mini computer a client/server or do I do it on the web? Unknown technology. Well increasingly today, all of us have a pretty good idea what the base technology is going to be. Does anybody doubt it's going to be the cloud? We got a pretty good idea what the base technology is going to be. What we don't know is what are the new problems that we can attack, that we can address with data rich approaches to thinking about how we turn those systems into actors on behalf of our business and customers. So I'm a couple minutes over, I apologize. I want to make sure everybody can get over to the keynotes if you want to. Feel free to stay, theCUBE's going to be live at 9:30. If I got that right. So it's actually pretty exciting if anybody wants to see how it works, feel free to stay. Georgia's here, Neil's here, I'm here. I mentioned Greg Terrio, Dave Volante, John Greco, I think I saw Sam Kahane back in the corner. Any questions, come and ask us, we'll be more than happy. Thank you very much for, oh David Volante. >> David: I have a question. >> Yes. >> David: Do you have time? >> Yep. >> David: So you talk about data as a core asset, that if you look at the top five companies by market cap in the US, Google, Amazon, Facebook, etc. They're data companies, they got data at the core which is kind of what your first bullet here describes. How do you see traditional companies closing that gap where humans, buildings, etc at the core as we enter this machine intelligence era, what's your advice to the traditional companies on how they close that gap? >> All right. So the question was, the most valuable companies in the world are companies that are well down the path of treating data as an asset. How does everybody else get going? Our observation is you go back to what's the value proposition? What actions are most important? what's data is necessary to perform those actions? Can changing the way the data is orchestrated and organized and put together inform or change the cost of performing that work by changing the cost transactions? Can you increase a new service along the same lines and then architect your infrastructure and your business to make sure that the data is near the action in time for the action to be absolute genius to your customer. So it's a relatively simple thought process. That's how Amazon thought, Apple increasingly thinks like that, where they design the experience and they think what data is necessary to deliver that experience. That's a simple approach but it works. Yes, sir. >> Audience Member: With the slide that you had a few slides ago, the market share, the big spenders, and you mentioned that, you asked the question do any of us doubt that cloud is the future? I'm with Snowflake, I don't see many of those large vendors in the cloud and I was wondering if you could speak to what are you seeing in terms of emerging vendors in that space. >> What a great question. So the question was, when you look at the companies that are catalyzing a lot of the change, you don't see a lot of the big companies being at the leadership. And someone from Snowflake just said, well who's going to lead it? That's a big question that has a lot of implications but at this point time it's very clear that the big companies are suffering a bit from the old, from the old, trying to remember what the... RCA syndrome. I think Clay Christensen talked about this. You know, the innovators dilemma. So RCA actually is one of the first creators. They created the transistor and they held a lot of original patents on it. They put that incredible new technology, back in the forties and fifties, under the control of the people who ran the vacuum tube business. When was the last time anybody bought RCA stock? The same problem is existing today. Now, how is that going to play out? Are we going to see a lot of, as we've always seen, a lot of new vendors emerge out of this industry, grow into big vendors with IPO related exits to try to scale their business? Or are we going to see a whole bunch of gobbling up? That's what I'm not clear on but it's pretty clear at this point in time that a lot of the technology, a lot of the science, is being done in smaller places. The moderating feature of that is the services side. Because there's limited groupings of expertise that the companies that today are able to attract that expertise. The Googles, the Facebooks, the AWSs, etc, the Amazons. Are doing so in support of a particular service. IBM and others are trying to attract that talent so they can apply it to customer problems. We'll see over the next few years whether the IBMs and the Accentures and the big service providers are able to attract the kind of talent necessary to diffuse that knowledge into the industry faster. So it's the rate at which that the idea of internet scale computing, the idea of big data being applied to business problems, can diffuse into the marketplace through services. If it can diffuse faster that will have both an accelerating impact for smaller vendors, as it has in the past. But it may also again, have a moderating impact because a lot of that expertise that comes out of IBM, IBM is going to find ways to drive in the product faster than it ever has before. So it's a complicated answer but that's our thinking at this point time. >> Dave: Can I add to that? >> Yeah. (audience member speaking faintly) >> I think that's true now but I think the real question, not to not to argue with Dave but this is part of what we do. The real question is how is that knowledge going to diffuse into the enterprise broadly? Because Airbnb, I doubt is going to get into the business of providing services. (audience member speaking faintly) So I think that the whole concept of community, partnership, ecosystem is going to remain very important as it always has and we'll see how fast those service companies that are dedicated to diffusing knowledge, diffusing knowledge into customer problems actually occurs. Our expectation is that as the tooling gets better, we will see more people be able to present themselves truly as capable of doing this and that will accelerate the process. But the next few years are going to be really turbulent and we'll see which way it actually ends up going. (audience member speaking faintly) >> Audience Member: So I'm with IBM. So I can tell you 100% for sure that we are, I hired literally 50 data scientists in the last three months to go out and do exactly what you're saying. Sit down with clients and help them figure out how to do data science in the enterprise. And so we are in fact scaling it, we're getting people that have done this at Google, Facebook. Not a whole lot of those 'cause we want to do it with people that have actually done it in legacy fortune 500 Companies, right? Because there's a little bit difference there. >> So. >> Audience Member: So we are doing exactly what you said and Microsoft is doing the same thing, Amazon is actually doing the same thing too, Domino Data Lab. >> They don't like they're like talking about it too much but they're doing it. >> Audience Member: But all the big players from the data science platform game are doing this at a different scale. >> Exactly. >> Audience Member: IBM is doing it on a much bigger scale than anyone else. >> And that will have an impact on ultimately how the market gets structured and who the winners end up being. >> Audience Member: To add too, a lot of people thought that, you mentioned the Red Hat of big data, a lot of people thought Cloudera was going to be the Red Hat of big data and if you look at what's happened to their business. (background noise drowns out other sounds) They're getting surrounded by the cloud. We look at like how can we get closer to companies like AWS? That was like a wild card that wasn't expected. >> Yeah but look, at the end of the day Red Hat isn't even the Red Hat of open source. So the bottom line is the thing to focus on is how is this knowledge going to diffuse. That's the thing to focus on. And there's a lot of different ways, some of its going to diffuse through tools. If it diffuses through tools, it increases the likelihood that we'll have more people capable of doing this in IBM and others can hire more. That Citibank can hire more. That's an important participant, that's an important play. So you have something to say about that but it also says we're going to see more of the packaged applications emerge because that facilitates the diffusion. This is not, we haven't figured out, I don't know exactly, nobody knows exactly the exact shape it's going to take. But that's the centerpiece of our big data researches. How is that diffusion process going to happen, accelerate, and what's the resulting structure going to look like? And ultimately how are enterprises going to create value with whatever results. Yes, sir. (audience member asks question faintly) So the recap question is you see more people coming in and promising the moon but being incapable of delivering because they are, partly because the technology is uncertain and for other reasons. So here's our approach. Or here's our observation. We actually did a fair amount of research on this. When you take a look at what we call a approach to doing big data that's optimized for the costs of procurement i.e. let's get the simplest combination of infrastructure, the simplest combination of open-source software, the simplest contracting, to create that proof of concept that you can stand things up very quickly if you have enough expertise but you can create that proof of concept but the process of turning that into actually a production system extends dramatically. And that's one of the reasons why the Clouderas did not take over the universe. There are other reasons. As George Gilbert's research has pointed out, that Cloudera is spending 53, 55 % of their money right now just integrating all the stuff that they bought into the distribution five years ago. Which is a real great recipe for creating customer value. The bottom line though is that if we focus on the time to value in production, we end up taking a different path. We don't focus as much on whether the hardware is going to work and the network is going to work and the storage can be integrated and how it's going to impact the database and what that's going to mean to our Oracle license pool and all the other things that people tend to think about if they're focused on the technology. And so as a consequence, you get better time to value if you focus on bringing the domain expertise, working with the right partner, working with the appropriate approach, to go from what's the value proposition, what actions are associated with a value proposition, what's stated in that area to perform those actions, how can I take transaction costs out of performing those actions, where's the data need to be, what infrastructure do I require? So we have to focus on a time to value not the time to procure. And that's not what a lot of professional IT oriented people are doing because many of them, I hate say it, but many of them still acquire new technology with the promise to helping the business but having a stronger focus on what it's going to mean to their careers. All right, I want to be really respectful to everybody's time. The keynotes start in about five minutes which means you just got time. If you want to stay, feel free to stay. We'll be here, we'll be happy to talk but I think that's pretty much going to close our presentation broadcast. Thank you very much for being an attentive audience and I hope you found this useful. (upbeat music)

Published Date : Mar 9 2018

SUMMARY :

brought to you by SiliconANGLE Media that the actions going to be taking place. by market cap in the US, Google, Amazon, Facebook, etc. or change the cost of performing that work in the cloud and I was wondering if you could speak to the idea of big data being applied to business problems, (audience member speaking faintly) Our expectation is that as the tooling gets better, in the last three months to go out and do and Microsoft is doing the same thing, but they're doing it. Audience Member: But all the big players from Audience Member: IBM is doing it on a much bigger scale how the market gets structured They're getting surrounded by the cloud. and the network is going to work

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Martin Veitch, IDG Connect | .NEXT Connect Conference EU 2017


 

>> Narrator: Live from Nice, France It's theCUBE covering .NEXT Conference 2017 Europe Brought to you by Nutanix. (electronic music) >> Hi, I'm Stu Miniman and here with SiliconANGLE Media's exclusive coverage of theCUBE live from Nutanix's .NEXT conference here in Nice, France. It's the fifth Nutanix conference. theCUBE has had the pleasure of broadcasting from all five of them. It's the second annual European show. Over 2,200 in attendance here. We're in the Acropolis, which is a little ironic because, of course, Acropolis is one of the product names of Nutanix. To help me with the introduction today, happy to have Martin Veitch... Is the Contributing Editor of IDG Connect. Martin, thank you so much for joining us. >> My pleasure. >> Alright, so, Nutanix. It's a year after they IPO'd. I've been tracking them since they were a very small company. I think a friend of mine was somewhere between the number 20 and 30 employee in there. They now have 2,800 employees worldwide. Talked about, they have, you know, thousands of Nutanix certified, you know, people just in Europe alone between the employees, the partners, and the customers. You know, what's the vibe been for you so much? Tell us, you know, bring us in for the Nutanix show. >> Yeah, like you, I followed them from pretty much the early days. I always thought they were a hot-to-trot, you know. They were an exciting company back in the day. The narrative made a lot of sense. It looked like they were a company very capable of executing. They seemed to have great management. What really surprises me is, if anything, you know, in this business we have a habit of, you know, overdoing it and praising these people to the skies and saying "this is the next big thing." I think these guys really undersell themselves sometimes. To me, you know, the Goldman Sachs line that Dheeraj Pandey, the CEO, used earlier on when he was talking about the Goldman Sachs comment that it was a once-in-a-decade opportunity, to me, the company they remind me of a lot these days is VMware. I think, you know, that's a company they're going to work with, go up against, and they remind me a lot of that infrastructure revolution kind of play, you know. >> Yeah, absolutely, and I think Nutanix would like that analogy, because number one, >> I hope so. >> I love the line, they did a little song at the intro with the clapping and everything. >> Yeah that was pretty wacky, wasn't it? >> They have a little fun, they've got a fun culture. Dheeraj always says they try to be humble. From a marketing, from a sales, sometimes a little aggressive, but you need that to kind of break in to the enterprise space. But they said, in the song, they said "We used to sell boxes, now it's all about the software you know" You know, so what they've been pounding on is, it's one OS, one click, any cloud. So the question I've been asking at all of these events I go to this year is, you talk to customers, it's a choose your pick, hybrid or multi-cloud world, but how do you live in that environment? You're absolutely, you know, customers, they doing lots of SASS, they're doing Amazon, they're doing things with Microsoft or Google, and if you just live in the data center you're limiting where you're going to play. If you're just, you know, the public cloud is obviously lots of growth. Nutanix is trying to fit in all these other environments, as they said many people when they first saw them, was like, "Oh, well they sell you an appliance that goes into your data center? That's not all that interesting." They positioned themselves as enterprise cloud. What do you take, the message in, you know, they said, you know, hyper-converge was kind of the baseline, but I don't think I even heard that word in the keynote this morning. >> I was going to say the same thing >> It's now clouds, so... >> Yeah, enterprise cloud, which isn't a tag I'm particularly fond of, I must admit, but you can see what the appeal is, right? I mean, people are going to build these, they're going to have these data canters on premise. They're going to have private clouds, going to have public clouds. They're going to go for data center co-location, and what you really need is a layer of management, a layer that sits over there. So I think what they're building is something analogous to the systems management frameworks that we saw back in the day for the multi-cloud era, and really, that adds such another arrow to the quiver, and that's why I say, you know, you look at the stock price on this one and you kind of wonder whether they're under-priced in a way, you know, or whether people realize quite what the power they potentially yield is, you know. Obviously they're going to go up against some of the world's largest organizations, but I think it's going to be an extraordinarily ambitious and bullish play. Yeah, absolutely, I think it's a really fascinating story. >> Yeah, well, top line revenue Nutanix now sitting right around a billion dollars on an annual basis and from a market cap, talk about the stocks undervalued, they're still over four billion dollars in revenue. Kind of, you know, if you look at the similar compare company that, you know, Pure Storage, Nutanix now has about the same revenue but, you know, higher marker cap, so, you know, they're doing okay. But as they are trying to emphasize, and I think your point, I would agree with you, it is early still. This is not the final Nutanix. CloudPlay at the DC show made a big announcement with Google, and starting to see some of that come to fruition here at the show, and a big push of theirs is their Calm. Calm really is that layer that's going to live in the multi-cloud. It's still, most customers haven't touched it or really seen more than kind of some slides and demo. I did talk to a couple of customers already that have used it, and at least the early customers, of course heavily involved, it's a little bit self-selecting when you come to an event like this, but excited about how that is, you know, can be that layer that spans between my various environments, whether that be my core, the public cloud, or potentially even the edge. They did an example in the keynote of an oil and gas going out to the rigs. So, you know, you think the Nutanix, you know, if we look to a year from now, when I think multi-cloud is Nutanix a company that comes to mind? >> Absolutely, I've just thought of this, so tell me if you like it or not, but they've kind of gone from stack to PAC, okay. So, hyper-convergence was the play where you would conflate compute networking storage et cetera, and really this combination of Prism, Acropolis and Calm is a whole other level. And you know, again, they didn't really hammer it with the audience today, but they're moving to also a very much a software-centric view of the world. You know, and that was always the question that people like me would ask of them, "Hey, why do you bother having the appliances? Why do you have the hardware cell when, you know, software is the high-margin kind of business in technology?" And "software is eating the world" as Marc Andreessen said. And now I think they're really pivoting towards being very much a software-centric company and flying the flag for that, you know, and I think that whole combination of management layers, of virtualization, of orchestration that they have is exactly what the sweet spot is in the future of enterprise software management. >> Yeah, I've heard some companies talk about the "new stack" and you took their products and P, A, C >> See what I did? >> I do, I think maybe the marketing organization, you know, give you a call, see if they can leverage that. >> 500 bucks. >> So, you know, we've got two days of the show coming up here. Absolutely the kind of cloud story is one that I'm looking to tease apart and talk to the customers. Since I've already had a chance to talk to some customers and it's very much a spectrum. You talk to some customers, especially here in Europe, you go to Germany and it's like well, you know governage, regulation, yeah a public cloud might not be something that they can do because we have to dig into it. >> Yeah >> As opposed to, there's a customer giving a presentation today that, very much, they said everything was going to be public cloud, but they found even when they tried to put everything either in SASS or, like, infrastructures of service with Amazon, there were certain things that, well, in certain countries I just don't have the networking or it was going to be too expensive. >> Yeah. >> So I need to put something in my own data center, and that's where Nutanix has been a fit for them, so it's that good story, as they said, "Where is the center?" and Nutanix being a softer play, it's not about, "Oh I have to sell, you know, thousands and millions of boxes", and even, I've read financial reports that there have been hints from Nutanix that you've said, "Why do they offer the appliances?" Well maybe in the future they won't. It will be through a partner and they'll do that. You need to qualify it, but, you know, absolutely position themselves. They are the, you know, enterprise, you know, software company is what they want to play. Infrastructure is a piece of it. >> Yeah, you're absolutely right. I mean, you've, we've both been around the block a few times. When I started writing about this business, people used to say, "Well, mainframes, they're the dinosaurs who are about to fall off the edge of a cliff." People are still buying a lot of mainframes now. Look at IBM's revenue sheet, a lot of that's mainframe-centric. So I think you're absolutely right. People are going to persist putting stuff close their vest in internal data centers, and they're going to selectively source in various different types of cloud. And you're right, governance is a big one over here in Europe, you know GDPR is a thing that scares all the CIO's and CEO's, for that matter, witless, you know. So they're all terrified of that one PSD2 and payments. So when you have these regulatory landscapes, you know, there's a tendency to be very cautious, very calm, and keep it behind the firewall, and you know, I think probably as long as I live, God willing, you know, we're going to see this combination of deployment models. >> Yeah, GDPR absolutely something we're going to be talking about. Nutanix actually has a couple of experts here talking to customers >> Good. >> As to how they play into it, because that's a question I've had for Nutanix, is, okay, they have kind of their core focus but as they start to go in adjacencies, you know we see companies all the time, alright, I've reached a certain level and then how do I get a little bit further, and how do I have a reason to play into those environments. You know, Nutanix says push into IOT. Nutanix is not the first company that I think of, you know, they don't make sensors, they're not a GE, even Hitachi Vantara has arms that play there so, you know, Satcham Vigani, they've got a small team working on that. So, you want a company of Nutanix' size to start, right, poking out, but where will they be successful and where will they gain traction? Anything catching your eye or interest from Nutanix as they go kind of beyond, you know, kind of the core kind of infrastructure status? >> I think it's a management layer. You know, very similar, I guess, VMware initially was known for their hypervisor and then later on they were really tooling around that to become the control pane, you know, the command center of the data center. That's where I see them. You know, frankly Stu, I'd be pretty worried if they'd made a lot of noise on, I don't know, virtual reality, augmented reality in the net of things, you know. I think they, to a certain extent, can be still have to stick to the netting, and this is a company that's very much geared around being the 21st century data center nexus, and for me, that's where the real value is, and that is a multi multi multi billion dollar segment in its own right. >> Yeah, a big question I have this week, as always, is, you know, what are the relationships that are going to help Nutanix, you know, move further. One that we always look at is the Dell relationship. >> Sure. >> Dell is their largest partner, but also their largest competitor between the VXrail that they're doing, all the Vsan pieces. I'm interested to see IBM up on stage. The power announcement is one that I don't think a lot of people really understand, how that fits. You know, Bumpage Yano was talking about, you know, AI and all of those pieces. Of course, you know, Lenovo, another hardware partner, so, you know. What are the partners that are going to drive them? Which are they, you know, what's the headwinds, what are the tailwinds as they go. Anything from the partner standpoint that you're looking into? >> Well one of the ways, you know, I guess we all try to judge companies is by the company they keep. >> Yes. >> And they've got some nice partners, as you said. The complicated one is a lot of co-optition and frenemy-type stuff going on. It's a bit like Game of Thrones-type complexity of scenario there, you know? Behind the scenes is Dell telling it's sales guys to sell this rather than this and what do they do to objection handling and are they going to eventually try and stitch up Nutanix? I don't know, I think, my feeling is now companies are mature enough that if they can get significant revenues and please the customer, then that's probably the way to go. And you know, those are big, big names and those are companies that you might think would have a history of wanting to do their own thing and go their own way, but they're not. They're going with Nutanix because, you know, it's a USP. That's a unique selling point, and it's a high-quality product, and the customers are very happy. Very high net promoter score, which was an interesting little aspect, you know, a 90+ year after year, clocking at that. You speak to the customers here, they're a happy crowd. You know, you can't say that at every enterprise IT conference, I promise you. >> Yeah, absolutely, it's the channel partners and the customers. Every single one of these events I've come to, this one's a little bit self-selecting, but the people are super excited, digging into it. Alright, Martin, why don't I give you the final word. Things you're looking into, any kind of undercurrent, you know, that we should be aware of. What should Nutanix be concerned about, or people that are looking at it? >> The one thing I would say that would be kind of a risk factor, if you are saying you're reporting into the financial markets and so on is, you know, as I said, they're really up against some of the world's largest organizations here. You know, there's a lot of very, very big companies with skin in the game. And, you know, it depends. They could flip and get much more aggressive. They could decide to go their own way. They could make strategic acquisitions. We saw HPE buying Simplivity, and maybe that would be an interesting turn in the market, but I think they're sat fair for quite a while. Now, I think they've become part of the data center landscape rather than the disruptor. I think they're now part of the status quo in a good way, anyway. >> Yeah, last year they made, you know, it was one or two small software acquisitions >> Yeah. >> That's where we would expect, you know, Nutanix to make those. Alright, well, Martin Veitche, really appreciate you helping me kick off. >> Pleasure, Stu. >> We've got two days of coverage here at the Acropolis in Nice, France. Be sure to stay with us. I have the executives on, customers, and the partners. I'm Stu Miniman here with Martin. Thank you so much for watching theCUBE.

Published Date : Nov 9 2017

SUMMARY :

Brought to you by Nutanix. Martin, thank you so much for joining us. Talked about, they have, you know, I think, you know, that's a I love the line, they did about the software you know" and that's why I say, you know, the Nutanix, you know, flying the flag for that, you know, you know, give you a call, So, you know, we've got two days don't have the networking or You need to qualify it, but, you know, regulatory landscapes, you know, to customers that I think of, you know, to become the control pane, you know, you know, what are the relationships Which are they, you know, Well one of the ways, you know, And you know, those are big, big names you know, that we should be aware of. you know, as I said, you know, Nutanix to make those. Thank you so much for watching theCUBE.

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Valentin Bercovici, PencilDATA | Cube Conversation with John Furrier


 

(light adventurous music) >> Hello everyone, welcome to theCUBE Studios here in Palo Alto. I'm John Furrier, the co-host of theCUBE, co-founder of SiliconANGLE Media. This is our CUBE Conversation Thought Leader Thursday and I'm here with Val Bercovici, who's the founder and CEO of a new startup called PencilDATA. Val, CUBE alumni, been on many times with NetApp and then a variety of other great startups, but now you're doing your own thing around cryptocurrency, blockchain, enterprise-like technical infrastructure. You've been a CTO, now entrepreneur, founder and CEO of PencilDATA. Congratulations, you're on the crypto wave, this wave is coming. >> I believe it's here. >> It's here. >> Timing couldn't be better. >> So, I interviewed Dr. Jian Wang who's the chairman of Alibaba's technology steering committee, also the founder of Alibaba Cloud, just recently in China. Presented by Intel, plug for Intel there, thanks Intel for supporting theCUBE. He said to me, and I put the clip out on Twitter, natively on the video clip, which was, I asked him about blockchain, you know China, they blocked the ICOs, he said, "Blockchain is fundamental, part of the Internet. "It's as fundamental as TCP/IP was." This is the nuance that is attracting a lot of tier one entrepreneurs. Obviously the money side is hyped up beyond all recognition right now. As Don Klein on our team was saying, "It's melting up in terms of hype." But this really speaks to the transformation of the web, and the Internet now, the web is the Internet, from distributed and decentralized. This is a big sea change. Kind of building on the fundamentals of the internet, formerly called the information superhighway, before the web came along, but the web was designed to withstand nuclear disaster, be resilient, be decentralized. >> It reminds me of Back to the Future in many, many ways, because if you're as old as we are, you remember those DARPA origins of the Internet and exactly that decentralized nature, and we've gone away from that, right? As Tim Berners-Lee brought on the HTTP protocol, we've had web protocols, and as major, the FANG vendors have really dominated their usage of that existing layer of technology we've gone away, we've gone to a very, very centralized approach, which as we're seeing with the tech hearings this week, carries all sorts of risks, it's not just business and legal and political. >> And you're referring to the senate hearings, where Facebook, Google, or Alphabet, and Twitter were in front of the senate committee, you're going to tell them about the Russians, the Russian political thing, but they're bringing up the issue of the role of these mega platforms that have all this data and the problem is that this is not what the users bargained for. I mean, I use Facebook as a free app, I love Facebook, Facebook, we love you, WhatsApp here and there, and Instagram, but you know, my bargain was simple. I'll use your free app and I'll let you use some of my data but now you're making billions, $10 billion quarter, fake news has infiltrated the country, I have a poor user experience every day, it's getting worse and worse, a lot of hate and division. This is not what I bargained for. >> Val: Exactly. >> So the world's kind of revolting against these mega-siloed platforms. >> That's the risk of having such centralized control of the technology. If you remember in the old days when Microsoft's dominance was rising, all you had to do was target Windows as a virus platform and you're able to impact thousands of businesses, even in the early Internet days, within hours. And it's the same thing happening right now, there's a weaponization of these social media platforms and Google's search engine technology and so forth. It's the same side effect now, the centralization of that control is the problem. One of the reasons I love the blockstack technology, and blockchain in general is the ability to decentralize these things right now, and the most passionate thing I care about nowadays is being driven out of Europe, where they have a lot more maturity in terms of handling these new scenarios. >> You mean the tech being driven out of Europe. >> The laws. >> The laws, okay. >> Being driven out of Europe. >> Be specific, we'd like an example. >> The major deadline that's coming up in May 25th of 2018 is GDPR, General Data Protection Regulation, where European citizens now in any company, American or otherwise, catering to European citizens, has to respond to things like the right to be forgotten request. You've got 24 hours, as a global corporation with European operations, to respond to European citizens', EU citizens', right to be forgotten request, where all the personally identifiable information, the PII, has to be removed and an audit trail, proving it's been removed, has to be gone from two, three hundred internal systems within 24 hours. And this has teeth by the way, it's not like the $2.7 billion fine that Google just flipped away casually, this has up to 4% of your global profits per incident where you don't meet that requirement. >> Well you bring up a good point, the GDPR is a good one, it has teeth and it's kind of in the weeds with the folks who might not know that regulation, but really it's about the privacy and the rights of the individual. But coming back to Facebook, to connect another dot is, what we're seeing with Facebook, Twitter, and Alphabet with the senate hearings is, and this is why the industry and the media is crumbling, publications are dying, the newspapers, the media's changing, is because knowing your customer is a really important thing. The people who want to be served need to have a closed loop with the publication, and these platforms are bogarting all the data, and so the right of the customer, the users are suffering, and that's what people are generally talking about. You know, personally, a guy can rent a truck and go mow people down in Manhattan, we should know who these people are, like the neighbors, so I think there's going to be a trend towards knowing who your neighbor is, knowing who the customers are, at a level that's not scary privacy violation, but we're going to know who the crazies are, we're going to know what's going on and then that's kind of out there, that's kind of my general feeling. But now, getting back to the impact. GDPR, these big mega platforms where the users are at the center of the value proposition, really comes down to the shift in user expectations around a decentralized Internet. That means agile goes to a whole other level. If I'm a user and I say, "Hey Facebook, "delete my digital exhaust or digital footprints "from Facebook over the past 10 years." I mean, that's hard to do. >> That's hard for them. >> That's not, technically is a really serious problem. >> And it's actually not just a technology challenge, I always love to go back to Conway's Law in these discussions, the org chart, you know, how information, infrastructure is budgeted for, and managed through various different departments within any large enterprise, data-savvy or not, is a challenge, as is coordinating these efforts, actually going beyond the talking phase, towards implementing a master data model. Those are the main challenges right now, and it's a movement that I believe now has political strength to actually migrate across the pond. Over here as well there's a groundswell movement called Digital Sovereignty as a response to GDPR in Europe, where people are realizing that they have the right to be sovereign over their data, their digital exhaust, their digital footprints online and that's a two-way street. You want and demand control over your data, but on the other hand your identity, which you control, has to be authentic as opposed to a fake identity, and your reputation has to be out there as well. >> These signals and these trends you were just referring to, to me are just like little tremors of the tectonic plates that are going to be changing, because if you look at the major shift in technology, let's take blockchain for instance, and look at the impact of a decentralized internet, now global, immutability with the ability now for more agile capability and not just permanent, "I want to erase things" that you're talking about, but three, the younger generation, if we look at what the young kids are doing, I have four kids, my oldest is 22, it's a gaming culture, right? It's a gaming culture, they're online all the time. They're not old like us, my son's like, "Dad, Google Search is for old people." I mean, that's a general sentiment, over-categorizing, but a combination of the new user experience, this younger generation, entrepreneurs and users, and these tremors we're seeing in the marketplace, signaling that, "hey Facebook, you might be too big for your britches," or, "hey Twitter, you got a bot problem, "hey all you gamers using Twitch," this is now a signal, where is it leading to? And where does blockchain in particular impact it? Because this is kind of where everything's converging to. >> So what I'd like to say right now is, you've got Marc Andreessen's premise that software is eating the world. If you extend that, data is feeding it, blockchain is valuing it, and it's AI that's automating it. So in my mind, particularly in my experience earlier this year in the AI industry, you realize that AI today really boils down to machine learning, which in itself boils down to deep learning, which boils down to data, your access to data. Professor Andrew Wang did this at the recent O'Reilly conference up in the city, he got up and lectured as the keynote instead of sharing slides and his number one, two, and three advice to everyone in the audience was, get the right datasets to train your model. If you don't have that you don't have a differentiated business, and that's what inspired PencilDATA, is my encountering of the cold start AI problem where the IP's in a public domain, public datasets are ubiquitous which is fantastic for academics, but as a business you can't differentiate unless you have access to the right datasets to train your models more specifically. >> Okay, as the founder and CEO of PencilDATA, that's your new startup, let's get into some of the reasons why you're starting it. What problem are you attacking? Obviously a pencil, I can see pencil and you erase things, it's got data... >> The internet is no longer written in ink, that's the premise. Now with Pencil you can erase some data. >> Well blockchain is immutable, so this is conflicting in my mind. Help me kind of rationalize this. The benefit of blockchain is everything's permanent, if you're on-chain as they say. >> Exactly. >> If you're off-chain, you could do some things. Is that kind of what we're getting at? >> We're mixing the best of both. So our premise is that again, whether you're an organization or an individual, you need to have, to survive in a new digital economy, control over your data. The blockchain part of it is the visibility side. If you don't know who's doing what to your data, you're far less likely to share it. And once you know who's doing what to your data, in an immutable blockchain, with a detailed audit trail, with strong authentication, of literally who's doing what to your data, gives you that visibility. Then you do what modern asset managers do. You can't really value an asset until you fully control it. And our premise is, you can't control something until you can take it back. So the notion of PencilDATA is the ability to go on-chain for the visibility and off-chain for managing data in encrypted containers, and if a data owner or publisher doesn't like how the subscriber's consuming their data, they have the power to revoke all downloaded copies. >> So is this kind of like a shadow blockchain model? I'm trying to find a mental model because I remember the old days back, I was breaking into the industry in the late '80s, early '90s, WORM drives, write once, read many. And you write it once, it's a laser, it was optical drives at the time. Also, demilitarized zones in networking was an area where there was a safe harbor kind of thing, where people could play around. What metaphor, what mental model can people take away from some of the things that you're trying to solve? Is it like a DMZ, is it like a-- >> The implementation's a lot like a DMZ and the business challenge and opportunity is that there's a lot of tension between protecting data, because we have an epidemic of data breaches right now, I think you're foolish if you're assuming that you haven't been breached yet but you might be, because everyone has been breached, personally and organizationally, so we have to deal with the rising need to protect data more and more. But at the same time, you can't stay in business if you don't optimize the monetization of the data you have. And so PencilDATA walks that fine line between letting you do both, letting you not just protect infrastructure, that's a whole other industry that we're not involved in, but literally protect data at the data level. If you look up terms like crypto anchor you'll see some of the technologies we're taking advantage of there. But being able to monetize data by unlocking all that latent value of data hidden behind firewalls. If you use a physics analogy of potential and kinetic energy, applied to data behind firewalls, there's hundreds of billions of dollars of value in latent data basically, potential data hiding behind firewalls, and when you can safely share it, give the owners control they've never had before, then you expose the value of that data for the first time. >> Alright, so let's take us through where you're at. Obviously super exciting, you're leveraging the blockchain and you've got an ICO, initial coin offering coming up but you're not just doing that for the sake of doing, there's a lot of scams out there, you're taking a little bit more of a pragmatic approach. Give us the status because you're the founder and CEO, what's the makeup of the team, how big are you guys, what are you guys looking for, obviously you're looking for team members most likely. >> We're looking for developers obviously. >> Where in the process are you? >> We are a two-month-old company. We're at the seed stage. And we've actually assembled a world-class team. You hear that a lot, but I'm really, really proud of the team members we have right now. >> World-class, are they from around the world and then they have class? Define world-class. >> They're worldly, like myself, I travel a lot. (laughter) An example, my chief privacy officer is Sheila Fitzpatrick, she's a worldwide recognized leader in data privacy, she's on many, many privacy boards in the US and EU and so forth, and she now is traveling nonstop lecturing on GDPR, itself specifically. She's one of those recognized-- >> Should you see yourself as a solution for GDPR, because that's, again, it does have teeth, I'll just say that we've been reporting on this through Wikibon, our research team as well as theCUBE, it comes up all the time and there's heavy fines associated with it, so it's not like- >> GDPR is the perfect use case because on the one hand, we have that audit trail that proves what you're doing with data. On the other hand we have a kill switch, that revocable use clause for data where you can literally comply with GDPR in minutes or seconds, as opposed to take a full 24 hours to scour database and delete selected records. >> Alright, so what about the product? Give us an example of the product. Will you be, first of all that's right around the corner, it's next year. >> Val: Yeah. >> I think it was a March or April's timeframe, I don't have the exact date but it's pretty soon. >> Public beta before the end of this year, version 1.0 first of second quarter next year. >> For you guys, PencilDATA. >> Yes. >> Clients, are you working with anyone right now, you have a handful? >> So we've actually got really interesting distribution partnerships that we're not in a position to announce right now but the top-tier brand name enterprise cloud vendors, both on the SaaS and infrastructure and database side, they're lining up to work with us. Because we're enabling amazing use cases in healthcare and life sciences, the ability to selectively share patient data with insurers, with healthcare providers, clinical trials now to share more information through differential privacy and collectively have more data to be processed and analyzed. Use cases are just off the charts. >> Well you know we go to all the big data shows, we're horizontally scaled on the event site circuit, but this is the number one thing that comes up, I want to move from batch marketing, batch process, batch business to real-time business, speed is essential, but it's always been a conflict between, how do I enable data to move really fast and be available for applications but protecting the privacy. >> Yeah. >> Do you solve that problem, is that something that you see yourselves solving? >> We aren't necessarily innovating on speed, of data movement, it's going to be a SaaS service. >> So it's availability model. >> It's availability of data that's really never been shared before and I think that's the key here, is we know there's a lot of value locked up behind corporate firewalls. The irony is, we don't even have to sell this outside firewalls initially, when you go to any medium-to-large size enterprise that has more than one site or more than one department, Sales doesn't trust Marketing and vice versa, Engineering doesn't trust Customer Support, neither of the four of them trust each other, so we're actually going to enable more data shared within an enterprise at first. >> So that's a starting point for you guys. >> That's a starting point, that's the easiest low-hanging fruit sale we have. >> Well PencilDATA, it's great stuff, Val, congratulations on that startup. I mean, you've got a world-class management team, and this kind of brings up a point that I've been banging on theCUBE pretty much every time I go out I'll talk about blockchain and ICO because you know, theCUBE is a very decentralized audience and that's a value that we're looking at as well with blockchain. I've got to ask you the personal question, from your own personal perspective, experience, executive and CTO, why is blockchain attracting so many A players? Because you're seeing a lot of what I call A players, entrepreneurs, technical geeks, really jumping into this because they can see it, they can smell the opportunity, and also, it also attracts the scammers as well, but specifically, why are these A players coming in? Is it, what are you hearing, what's the general vibe, what's the anecdotal reason? >> So as you said earlier on, it's a fundamental evolution of the core internet as a technology, as fundamental as HTTP and web was on top of TCP/IP back 20 years ago, but it's got that rare combination of not only being a technical innovation that empowers new use cases on the web, on the internet, it's also got immediate, amazing business applications as a store of value initially, as an actual valuation of various business processes, or datasets in my case, as an ability to exchange that value so transparently, so, in such a friction-less liquid manner, those are some of the amazing innovations it brings to the table and I think the most important thing is not to think of this as being able to do digital transformation or faster analog, it's about completely reimagining the exchange of value, measurement of value, and new kinds of businesses that just weren't possible before. >> And at all points of the stack, not the low levels and at the application level, the business logic, and to the geek side, right? >> Absolutely. >> You agree. I mean, that's great and as you know, theCUBE is looking at a blockchain ICO on down the horizon so keep an eye out for that, CUBEcoins could be in everyone's future, so we're super excited like you. >> I'm looking forward to your presale, just like I'm looking forward to mine. (laughing) >> Well, we'll see. But the bottom line is that this is what the reality is, you know, reimagining the applications is what people are thinking and I think people should beware of the scams out there, and then final question I want to ask you is, obviously we're both in the community together, with our teams. Share your perspective on the ecosystem, because obviously decentralization will change the nature of traditional ecosystems. >> Very much so. >> What's your vision on how the ecosystem will evolve, and how big is it now relative to these early markets? >> We're actually starting to enter the middle innings of the cloud game, if you will, we're seeing a very good maturity, a good diversification of profitable earnings and outcomes for the major cloud players, so I think we've gone well down the cloud path so far. But the decentralized world is in its infancy. It's embryonic right now. And I've always been a proponent of the multi-cloud environment and a multi-cloud world, and decentralization fundamentally is based on and depends on a multi-cloud, not just multi-region, but multi-data-center-in-a-closet scenario as well, to be able to actually have a democratic model for determining where the value is, where the value isn't, blockchain node style. And that is incredibly exciting to me, because that really cements this rebalancing of the pendulum between core and edge in terms of where processing and value happens. >> Yeah, and value exchange obviously now, markup links are becoming the du jour way to exchange value, users are in control, infrastructure equilibrium is interesting. Great stuff. And I'll say, perfect storm for innovation. The waves are coming. (laughing) >> You know, one thing I've learned over the years is, the innovation, change never stops. There's always an opportunity to innovate, and that's what I love about this movement. >> Blockchain, ICO, PencilDATA, check 'em out, Val Bercovici, founder and CEO, great friend of theCUBE, also really strong CTO, check these guys out. This wave of innovation around blockchain ICOs and infrastructure, reimagining, the future is here upon us at theCUBE, be right back with more, thanks for watching. (electronic music)

Published Date : Nov 3 2017

SUMMARY :

I'm John Furrier, the co-host of theCUBE, Kind of building on the fundamentals of the internet, As Tim Berners-Lee brought on the HTTP protocol, the issue of the role of these mega platforms So the world's kind of revolting and blockchain in general is the ability the PII, has to be removed and an audit trail, and it's kind of in the weeds with but on the other hand your identity, which you control, and look at the impact of a decentralized internet, get the right datasets to train your model. some of the reasons why you're starting it. that's the premise. The benefit of blockchain is everything's permanent, Is that kind of what we're getting at? So the notion of PencilDATA is the ability to go from some of the things that you're trying to solve? But at the same time, you can't stay in business what are you guys looking for, of the team members we have right now. and then they have class? in the US and EU and so forth, and she now is traveling because on the one hand, we have that audit trail first of all that's right around the corner, it's next year. I don't have the exact date but it's pretty soon. Public beta before the end of this year, the ability to selectively share patient data available for applications but protecting the privacy. of data movement, it's going to be a SaaS service. neither of the four of them trust each other, That's a starting point, that's the easiest and also, it also attracts the scammers as well, evolution of the core internet as a technology, on down the horizon so keep an eye out for that, I'm looking forward to your presale, reimagining the applications is what people are thinking of the cloud game, if you will, we're seeing a very markup links are becoming the du jour way the innovation, change never stops. the future is here upon us at theCUBE,

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Wikibon Presents: Software is Eating the Edge | The Entangling of Big Data and IIoT


 

>> So as folks make their way over from Javits I'm going to give you the least interesting part of the evening and that's my segment in which I welcome you here, introduce myself, lay out what what we're going to do for the next couple of hours. So first off, thank you very much for coming. As all of you know Wikibon is a part of SiliconANGLE which also includes theCUBE, so if you look around, this is what we have been doing for the past couple of days here in the TheCUBE. We've been inviting some significant thought leaders from over on the show and in incredibly expensive limousines driven them up the street to come on to TheCUBE and spend time with us and talk about some of the things that are happening in the industry today that are especially important. We tore it down, and we're having this party tonight. So we want to thank you very much for coming and look forward to having more conversations with all of you. Now what are we going to talk about? Well Wikibon is the research arm of SiliconANGLE. So we take data that comes out of TheCUBE and other places and we incorporated it into our research. And work very closely with large end users and large technology companies regarding how to make better decisions in this incredibly complex, incredibly important transformative world of digital business. What we're going to talk about tonight, and I've got a couple of my analysts assembled, and we're also going to have a panel, is this notion of software is eating the Edge. Now most of you have probably heard Marc Andreessen, the venture capitalist and developer, original developer of Netscape many years ago, talk about how software's eating the world. Well, if software is truly going to eat the world, it's going to eat at, it's going to take the big chunks, big bites at the Edge. That's where the actual action's going to be. And what we want to talk about specifically is the entangling of the internet or the industrial internet of things and IoT with analytics. So that's what we're going to talk about over the course of the next couple of hours. To do that we're going to, I've already blown the schedule, that's on me. But to do that I'm going to spend a couple minutes talking about what we regard as the essential digital business capabilities which includes analytics and Big Data, and includes IIoT and we'll explain at least in our position why those two things come together the way that they do. But I'm going to ask the august and revered Neil Raden, Wikibon analyst to come on up and talk about harvesting value at the Edge. 'Cause there are some, not now Neil, when we're done, when I'm done. So I'm going to ask Neil to come on up and we'll talk, he's going to talk about harvesting value at the Edge. And then Jim Kobielus will follow up with him, another Wikibon analyst, he'll talk specifically about how we're going to take that combination of analytics and Edge and turn it into the new types of systems and software that are going to sustain this significant transformation that's going on. And then after that, I'm going to ask Neil and Jim to come, going to invite some other folks up and we're going to run a panel to talk about some of these issues and do a real question and answer. So the goal here is before we break for drinks is to create a community feeling within the room. That includes smart people here, smart people in the audience having a conversation ultimately about some of these significant changes so please participate and we look forward to talking about the rest of it. All right, let's get going! What is digital business? One of the nice things about being an analyst is that you can reach back on people who were significantly smarter than you and build your points of view on the shoulders of those giants including Peter Drucker. Many years ago Peter Drucker made the observation that the purpose of business is to create and keep a customer. Not better shareholder value, not anything else. It is about creating and keeping your customer. Now you can argue with that, at the end of the day, if you don't have customers, you don't have a business. Now the observation that we've made, what we've added to that is that we've made the observation that the difference between business and digital business essentially is one thing. That's data. A digital business uses data to differentially create and keep customers. That's the only difference. If you think about the difference between taxi cab companies here in New York City, every cab that I've been in in the last three days has bothered me about Uber. The reason, the difference between Uber and a taxi cab company is data. That's the primary difference. Uber uses data as an asset. And we think this is the fundamental feature of digital business that everybody has to pay attention to. How is a business going to use data as an asset? Is the business using data as an asset? Is a business driving its engagement with customers, the role of its product et cetera using data? And if they are, they are becoming a more digital business. Now when you think about that, what we're really talking about is how are they going to put data to work? How are they going to take their customer data and their operational data and their financial data and any other kind of data and ultimately turn that into superior engagement or improved customer experience or more agile operations or increased automation? Those are the kinds of outcomes that we're talking about. But it is about putting data to work. That's fundamentally what we're trying to do within a digital business. Now that leads to an observation about the crucial strategic business capabilities that every business that aspires to be more digital or to be digital has to put in place. And I want to be clear. When I say strategic capabilities I mean something specific. When you talk about, for example technology architecture or information architecture there is this notion of what capabilities does your business need? Your business needs capabilities to pursue and achieve its mission. And in the digital business these are the capabilities that are now additive to this core question, ultimately of whether or not the company is a digital business. What are the three capabilities? One, you have to capture data. Not just do a good job of it, but better than your competition. You have to capture data better than your competition. In a way that is ultimately less intrusive on your markets and on your customers. That's in many respects, one of the first priorities of the internet of things and people. The idea of using sensors and related technologies to capture more data. Once you capture that data you have to turn it into value. You have to do something with it that creates business value so you can do a better job of engaging your markets and serving your customers. And that essentially is what we regard as the basis of Big Data. Including operations, including financial performance and everything else, but ultimately it's taking the data that's being captured and turning it into value within the business. The last point here is that once you have generated a model, or an insight or some other resource that you can act upon, you then have to act upon it in the real world. We call that systems of agency, the ability to enact based on data. Now I want to spend just a second talking about systems of agency 'cause we think it's an interesting concept and it's something Jim Kobielus is going to talk about a little bit later. When we say systems of agency, what we're saying is increasingly machines are acting on behalf of a brand. Or systems, combinations of machines and people are acting on behalf of the brand. And this whole notion of agency is the idea that ultimately these systems are now acting as the business's agent. They are at the front line of engaging customers. It's an extremely rich proposition that has subtle but crucial implications. For example I was talking to a senior decision maker at a business today and they made a quick observation, they talked about they, on their way here to New York City they had followed a woman who was going through security, opened up her suitcase and took out a bird. And then went through security with the bird. And the reason why I bring this up now is as TSA was trying to figure out how exactly to deal with this, the bird started talking and repeating things that the woman had said and many of those things, in fact, might have put her in jail. Now in this case the bird is not an agent of that woman. You can't put the woman in jail because of what the bird said. But increasingly we have to ask ourselves as we ask machines to do more on our behalf, digital instrumentation and elements to do more on our behalf, it's going to have blow back and an impact on our brand if we don't do it well. I want to draw that forward a little bit because I suggest there's going to be a new lifecycle for data. And the way that we think about it is we have the internet or the Edge which is comprised of things and crucially people, using sensors, whether they be smaller processors in control towers or whether they be phones that are tracking where we go, and this crucial element here is something that we call information transducers. Now a transducer in a traditional sense is something that takes energy from one form to another so that it can perform new types of work. By information transducer I essentially mean it takes information from one form to another so it can perform another type of work. This is a crucial feature of data. One of the beauties of data is that it can be used in multiple places at multiple times and not engender significant net new costs. It's one of the few assets that you can say about that. So the concept of an information transducer's really important because it's the basis for a lot of transformations of data as data flies through organizations. So we end up with the transducers storing data in the form of analytics, machine learning, business operations, other types of things, and then it goes back and it's transduced, back into to the real world as we program the real world and turning into these systems of agency. So that's the new lifecycle. And increasingly, that's how we have to think about data flows. Capturing it, turning it into value and having it act on our behalf in front of markets. That could have enormous implications for how ultimately money is spent over the next few years. So Wikibon does a significant amount of market research in addition to advising our large user customers. And that includes doing studies on cloud, public cloud, but also studies on what's happening within the analytics world. And if you take a look at it, what we basically see happening over the course of the next few years is significant investments in software and also services to get the word out. But we also expect there's going to be a lot of hardware. A significant amount of hardware that's ultimately sold within this space. And that's because of something that we call true private cloud. This concept of ultimately a business increasingly being designed and architected around the idea of data assets means that the reality, the physical realities of how data operates, how much it costs to store it or move it, the issues of latency, the issues of intellectual property protection as well as things like the regulatory regimes that are being put in place to govern how data gets used in between locations. All of those factors are going to drive increased utilization of what we call true private cloud. On premise technologies that provide the cloud experience but act where the data naturally needs to be processed. I'll come a little bit more to that in a second. So we think that it's going to be a relatively balanced market, a lot of stuff is going to end up in the cloud, but as Neil and Jim will talk about, there's going to be an enormous amount of analytics that pulls an enormous amount of data out to the Edge 'cause that's where the action's going to be. Now one of the things I want to also reveal to you is we've done a fair amount of data, we've done a fair amount of research around this question of where or how will data guide decisions about infrastructure? And in particular the Edge is driving these conversations. So here is a piece of research that one of our cohorts at Wikibon did, David Floyer. Taking a look at IoT Edge cost comparisons over a three year period. And it showed on the left hand side, an example where the sensor towers and other types of devices were streaming data back into a central location in a wind farm, stylized wind farm example. Very very expensive. Significant amounts of money end up being consumed, significant resources end up being consumed by the cost of moving the data from one place to another. Now this is even assuming that latency does not become a problem. The second example that we looked at is if we kept more of that data at the Edge and processed at the Edge. And literally it is a 85 plus percent cost reduction to keep more of the data at the Edge. Now that has enormous implications, how we think about big data, how we think about next generation architectures, et cetera. But it's these costs that are going to be so crucial to shaping the decisions that we make over the next two years about where we put hardware, where we put resources, what type of automation is possible, and what types of technology management has to be put in place. Ultimately we think it's going to lead to a structure, an architecture in the infrastructure as well as applications that is informed more by moving cloud to the data than moving the data to the cloud. That's kind of our fundamental proposition is that the norm in the industry has been to think about moving all data up to the cloud because who wants to do IT? It's so much cheaper, look what Amazon can do. Or what AWS can do. All true statements. Very very important in many respects. But most businesses today are starting to rethink that simple proposition and asking themselves do we have to move our business to the cloud, or can we move the cloud to the business? And increasingly what we see happening as we talk to our large customers about this, is that the cloud is being extended out to the Edge, we're moving the cloud and cloud services out to the business. Because of economic reasons, intellectual property control reasons, regulatory reasons, security reasons, any number of other reasons. It's just a more natural way to deal with it. And of course, the most important reason is latency. So with that as a quick backdrop, if I may quickly summarize, we believe fundamentally that the difference today is that businesses are trying to understand how to use data as an asset. And that requires an investment in new sets of technology capabilities that are not cheap, not simple and require significant thought, a lot of planning, lot of change within an IT and business organizations. How we capture data, how we turn it into value, and how we translate that into real world action through software. That's going to lead to a rethinking, ultimately, based on cost and other factors about how we deploy infrastructure. How we use the cloud so that the data guides the activity and not the choice of cloud supplier determines or limits what we can do with our data. And that's going to lead to this notion of true private cloud and elevate the role the Edge plays in analytics and all other architectures. So I hope that was perfectly clear. And now what I want to do is I want to bring up Neil Raden. Yes, now's the time Neil! So let me invite Neil up to spend some time talking about harvesting value at the Edge. Can you see his, all right. Got it. >> Oh boy. Hi everybody. Yeah, this is a really, this is a really big and complicated topic so I decided to just concentrate on something fairly simple, but I know that Peter mentioned customers. And he also had a picture of Peter Drucker. I had the pleasure in 1998 of interviewing Peter and photographing him. Peter Drucker, not this Peter. Because I'd started a magazine called Hired Brains. It was for consultants. And Peter said, Peter said a number of really interesting things to me, but one of them was his definition of a customer was someone who wrote you a check that didn't bounce. He was kind of a wag. He was! So anyway, he had to leave to do a video conference with Jack Welch and so I said to him, how do you charge Jack Welch to spend an hour on a video conference? And he said, you know I have this theory that you should always charge your client enough that it hurts a little bit or they don't take you seriously. Well, I had the chance to talk to Jack's wife, Suzie Welch recently and I told her that story and she said, "Oh he's full of it, Jack never paid "a dime for those conferences!" (laughs) So anyway, all right, so let's talk about this. To me, things about, engineered things like the hardware and network and all these other standards and so forth, we haven't fully developed those yet, but they're coming. As far as I'm concerned, they're not the most interesting thing. The most interesting thing to me in Edge Analytics is what you're going to get out of it, what the result is going to be. Making sense of this data that's coming. And while we're on data, something I've been thinking a lot lately because everybody I've talked to for the last three days just keeps talking to me about data. I have this feeling that data isn't actually quite real. That any data that we deal with is the result of some process that's captured it from something else that's actually real. In other words it's proxy. So it's not exactly perfect. And that's why we've always had these problems about customer A, customer A, customer A, what's their definition? What's the definition of this, that and the other thing? And with sensor data, I really have the feeling, when companies get, not you know, not companies, organizations get instrumented and start dealing with this kind of data what they're going to find is that this is the first time, and I've been involved in analytics, I don't want to date myself, 'cause I know I look young, but the first, I've been dealing with analytics since 1975. And everything we've ever done in analytics has involved pulling data from some other system that was not designed for analytics. But if you think about sensor data, this is data that we're actually going to catch the first time. It's going to be ours! We're not going to get it from some other source. It's going to be the real deal, to the extent that it's the real deal. Now you may say, ya know Neil, a sensor that's sending us information about oil pressure or temperature or something like that, how can you quarrel with that? Well, I can quarrel with it because I don't know if the sensor's doing it right. So we still don't know, even with that data, if it's right, but that's what we have to work with. Now, what does that really mean? Is that we have to be really careful with this data. It's ours, we have to take care of it. We don't get to reload it from source some other day. If we munge it up it's gone forever. So that has, that has very serious implications, but let me, let me roll you back a little bit. The way I look at analytics is it's come in three different eras. And we're entering into the third now. The first era was business intelligence. It was basically built and governed by IT, it was system of record kind of reporting. And as far as I can recall, it probably started around 1988 or at least that's the year that Howard Dresner claims to have invented the term. I'm not sure it's true. And things happened before 1988 that was sort of like BI, but 88 was when they really started coming out, that's when we saw BusinessObjects and Cognos and MicroStrategy and those kinds of things. The second generation just popped out on everybody else. We're all looking around at BI and we were saying why isn't this working? Why are only five people in the organization using this? Why are we not getting value out of this massive license we bought? And along comes companies like Tableau doing data discovery, visualization, data prep and Line of Business people are using this now. But it's still the same kind of data sources. It's moved out a little bit, but it still hasn't really hit the Big Data thing. Now we're in third generation, so we not only had Big Data, which has come and hit us like a tsunami, but we're looking at smart discovery, we're looking at machine learning. We're looking at AI induced analytics workflows. And then all the natural language cousins. You know, natural language processing, natural language, what's? Oh Q, natural language query. Natural language generation. Anybody here know what natural language generation is? Yeah, so what you see now is you do some sort of analysis and that tool comes up and says this chart is about the following and it used the following data, and it's blah blah blah blah blah. I think it's kind of wordy and it's going to refined some, but it's an interesting, it's an interesting thing to do. Now, the problem I see with Edge Analytics and IoT in general is that most of the canonical examples we talk about are pretty thin. I know we talk about autonomous cars, I hope to God we never have them, 'cause I'm a car guy. Fleet Management, I think Qualcomm started Fleet Management in 1988, that is not a new application. Industrial controls. I seem to remember, I seem to remember Honeywell doing industrial controls at least in the 70s and before that I wasn't, I don't want to talk about what I was doing, but I definitely wasn't in this industry. So my feeling is we all need to sit down and think about this and get creative. Because the real value in Edge Analytics or IoT, whatever you want to call it, the real value is going to be figuring out something that's new or different. Creating a brand new business. Changing the way an operation happens in a company, right? And I think there's a lot of smart people out there and I think there's a million apps that we haven't even talked about so, if you as a vendor come to me and tell me how great your product is, please don't talk to me about autonomous cars or Fleet Managing, 'cause I've heard about that, okay? Now, hardware and architecture are really not the most interesting thing. We fell into that trap with data warehousing. We've fallen into that trap with Big Data. We talk about speeds and feeds. Somebody said to me the other day, what's the narrative of this company? This is a technology provider. And I said as far as I can tell, they don't have a narrative they have some products and they compete in a space. And when they go to clients and the clients say, what's the value of your product? They don't have an answer for that. So we don't want to fall into this trap, okay? Because IoT is going to inform you in ways you've never even dreamed about. Unfortunately some of them are going to be really stinky, you know, they're going to be really bad. You're going to lose more of your privacy, it's going to get harder to get, I dunno, mortgage for example, I dunno, maybe it'll be easier, but in any case, it's not going to all be good. So let's really think about what you want to do with this technology to do something that's really valuable. Cost takeout is not the place to justify an IoT project. Because number one, it's very expensive, and number two, it's a waste of the technology because you should be looking at, you know the old numerator denominator thing? You should be looking at the numerators and forget about the denominators because that's not what you do with IoT. And the other thing is you don't want to get over confident. Actually this is good advice about anything, right? But in this case, I love this quote by Derek Sivers He's a pretty funny guy. He said, "If more information was the answer, "then we'd all be billionaires with perfect abs." I'm not sure what's on his wishlist, but you know, I would, those aren't necessarily the two things I would think of, okay. Now, what I said about the data, I want to explain some more. Big Data Analytics, if you look at this graphic, it depicts it perfectly. It's a bunch of different stuff falling into the funnel. All right? It comes from other places, it's not original material. And when it comes in, it's always used as second hand data. Now what does that mean? That means that you have to figure out the semantics of this information and you have to find a way to put it together in a way that's useful to you, okay. That's Big Data. That's where we are. How is that different from IoT data? It's like I said, IoT is original. You can put it together any way you want because no one else has ever done that before. It's yours to construct, okay. You don't even have to transform it into a schema because you're creating the new application. But the most important thing is you have to take care of it 'cause if you lose it, it's gone. It's the original data. It's the same way, in operational systems for a long long time we've always been concerned about backup and security and everything else. You better believe this is a problem. I know a lot of people think about streaming data, that we're going to look at it for a minute, and we're going to throw most of it away. Personally I don't think that's going to happen. I think it's all going to be saved, at least for a while. Now, the governance and security, oh, by the way, I don't know where you're going to find a presentation where somebody uses a newspaper clipping about Vladimir Lenin, but here it is, enjoy yourselves. I believe that when people think about governance and security today they're still thinking along the same grids that we thought about it all along. But this is very very different and again, I'm sorry I keep thrashing this around, but this is treasured data that has to be carefully taken care of. Now when I say governance, my experience has been over the years that governance is something that IT does to make everybody's lives miserable. But that's not what I mean by governance today. It means a comprehensive program to really secure the value of the data as an asset. And you need to think about this differently. Now the other thing is you may not get to think about it differently, because some of the stuff may end up being subject to regulation. And if the regulators start regulating some of this, then that'll take some of the degrees of freedom away from you in how you put this together, but you know, that's the way it works. Now, machine learning, I think I told somebody the other day that claims about machine learning in software products are as common as twisters in trail parks. And a lot of it is not really what I'd call machine learning. But there's a lot of it around. And I think all of the open source machine learning and artificial intelligence that's popped up, it's great because all those math PhDs who work at Home Depot now have something to do when they go home at night and they construct this stuff. But if you're going to have machine learning at the Edge, here's the question, what kind of machine learning would you have at the Edge? As opposed to developing your models back at say, the cloud, when you transmit the data there. The devices at the Edge are not very powerful. And they don't have a lot of memory. So you're only going to be able to do things that have been modeled or constructed somewhere else. But that's okay. Because machine learning algorithm development is actually slow and painful. So you really want the people who know how to do this working with gobs of data creating models and testing them offline. And when you have something that works, you can put it there. Now there's one thing I want to talk about before I finish, and I think I'm almost finished. I wrote a book about 10 years ago about automated decision making and the conclusion that I came up with was that little decisions add up, and that's good. But it also means you don't have to get them all right. But you don't want computers or software making decisions unattended if it involves human life, or frankly any life. Or the environment. So when you think about the applications that you can build using this architecture and this technology, think about the fact that you're not going to be doing air traffic control, you're not going to be monitoring crossing guards at the elementary school. You're going to be doing things that may seem fairly mundane. Managing machinery on the factory floor, I mean that may sound great, but really isn't that interesting. Managing well heads, drilling for oil, well I mean, it's great to the extent that it doesn't cause wells to explode, but they don't usually explode. What it's usually used for is to drive the cost out of preventative maintenance. Not very interesting. So use your heads. Come up with really cool stuff. And any of you who are involved in Edge Analytics, the next time I talk to you I don't want to hear about the same five applications that everybody talks about. Let's hear about some new ones. So, in conclusion, I don't really have anything in conclusion except that Peter mentioned something about limousines bringing people up here. On Monday I was slogging up and down Park Avenue and Madison Avenue with my client and we were visiting all the hedge funds there because we were doing a project with them. And in the miserable weather I looked at him and I said, for godsake Paul, where's the black car? And he said, that was the 90s. (laughs) Thank you. So, Jim, up to you. (audience applauding) This is terrible, go that way, this was terrible coming that way. >> Woo, don't want to trip! And let's move to, there we go. Hi everybody, how ya doing? Thanks Neil, thanks Peter, those were great discussions. So I'm the third leg in this relay race here, talking about of course how software is eating the world. And focusing on the value of Edge Analytics in a lot of real world scenarios. Programming the real world for, to make the world a better place. So I will talk, I'll break it out analytically in terms of the research that Wikibon is doing in the area of the IoT, but specifically how AI intelligence is being embedded really to all material reality potentially at the Edge. But mobile applications and industrial IoT and the smart appliances and self driving vehicles. I will break it out in terms of a reference architecture for understanding what functions are being pushed to the Edge to hardware, to our phones and so forth to drive various scenarios in terms of real world results. So I'll move a pace here. So basically AI software or AI microservices are being infused into Edge hardware as we speak. What we see is more vendors of smart phones and other, real world appliances and things like smart driving, self driving vehicles. What they're doing is they're instrumenting their products with computer vision and natural language processing, environmental awareness based on sensing and actuation and those capabilities and inferences that these devices just do to both provide human support for human users of these devices as well as to enable varying degrees of autonomous operation. So what I'll be talking about is how AI is a foundation for data driven systems of agency of the sort that Peter is talking about. Infusing data driven intelligence into everything or potentially so. As more of this capability, all these algorithms for things like, ya know for doing real time predictions and classifications, anomaly detection and so forth, as this functionality gets diffused widely and becomes more commoditized, you'll see it burned into an ever-wider variety of hardware architecture, neuro synaptic chips, GPUs and so forth. So what I've got here in front of you is a sort of a high level reference architecture that we're building up in our research at Wikibon. So AI, artificial intelligence is a big term, a big paradigm, I'm not going to unpack it completely. Of course we don't have oodles of time so I'm going to take you fairly quickly through the high points. It's a driver for systems of agency. Programming the real world. Transducing digital inputs, the data, to analog real world results. Through the embedding of this capability in the IoT, but pushing more and more of it out to the Edge with points of decision and action in real time. And there are four capabilities that we're seeing in terms of AI enabled, enabling capabilities that are absolutely critical to software being pushed to the Edge are sensing, actuation, inference and Learning. Sensing and actuation like Peter was describing, it's about capturing data from the environment within which a device or users is operating or moving. And then actuation is the fancy term for doing stuff, ya know like industrial IoT, it's obviously machine controlled, but clearly, you know self driving vehicles is steering a vehicle and avoiding crashing and so forth. Inference is the meat and potatoes as it were of AI. Analytics does inferences. It infers from the data, the logic of the application. Predictive logic, correlations, classification, abstractions, differentiation, anomaly detection, recognizing faces and voices. We see that now with Apple and the latest version of the iPhone is embedding face recognition as a core, as the core multifactor authentication technique. Clearly that's a harbinger of what's going to be universal fairly soon which is that depends on AI. That depends on convolutional neural networks, that is some heavy hitting processing power that's necessary and it's processing the data that's coming from your face. So that's critically important. So what we're looking at then is the AI software is taking root in hardware to power continuous agency. Getting stuff done. Powered decision support by human beings who have to take varying degrees of action in various environments. We don't necessarily want to let the car steer itself in all scenarios, we want some degree of override, for lots of good reasons. They want to protect life and limb including their own. And just more data driven automation across the internet of things in the broadest sense. So unpacking this reference framework, what's happening is that AI driven intelligence is powering real time decisioning at the Edge. Real time local sensing from the data that it's capturing there, it's ingesting the data. Some, not all of that data, may be persistent at the Edge. Some, perhaps most of it, will be pushed into the cloud for other processing. When you have these highly complex algorithms that are doing AI deep learning, multilayer, to do a variety of anti-fraud and higher level like narrative, auto-narrative roll-ups from various scenes that are unfolding. A lot of this processing is going to begin to happen in the cloud, but a fair amount of the more narrowly scoped inferences that drive real time decision support at the point of action will be done on the device itself. Contextual actuation, so it's the sensor data that's captured by the device along with other data that may be coming down in real time streams through the cloud will provide the broader contextual envelope of data needed to drive actuation, to drive various models and rules and so forth that are making stuff happen at the point of action, at the Edge. Continuous inference. What it all comes down to is that inference is what's going on inside the chips at the Edge device. And what we're seeing is a growing range of hardware architectures, GPUs, CPUs, FPGAs, ASIC, Neuro synaptic chips of all sorts playing in various combinations that are automating more and more very complex inference scenarios at the Edge. And not just individual devices, swarms of devices, like drones and so forth are essentially an Edge unto themselves. You'll see these tiered hierarchies of Edge swarms that are playing and doing inferences of ever more complex dynamic nature. And much of this will be, this capability, the fundamental capabilities that is powering them all will be burned into the hardware that powers them. And then adaptive learning. Now I use the term learning rather than training here, training is at the core of it. Training means everything in terms of the predictive fitness or the fitness of your AI services for whatever task, predictions, classifications, face recognition that you, you've built them for. But I use the term learning in a broader sense. It's what's make your inferences get better and better, more accurate over time is that you're training them with fresh data in a supervised learning environment. But you can have reinforcement learning if you're doing like say robotics and you don't have ground truth against which to train the data set. You know there's maximize a reward function versus minimize a loss function, you know, the standard approach, the latter for supervised learning. There's also, of course, the issue, or not the issue, the approach of unsupervised learning with cluster analysis critically important in a lot of real world scenarios. So Edge AI Algorithms, clearly, deep learning which is multilayered machine learning models that can do abstractions at higher and higher levels. Face recognition is a high level abstraction. Faces in a social environment is an even higher level of abstraction in terms of groups. Faces over time and bodies and gestures, doing various things in various environments is an even higher level abstraction in terms of narratives that can be rolled up, are being rolled up by deep learning capabilities of great sophistication. Convolutional neural networks for processing images, recurrent neural networks for processing time series. Generative adversarial networks for doing essentially what's called generative applications of all sort, composing music, and a lot of it's being used for auto programming. These are all deep learning. There's a variety of other algorithm approaches I'm not going to bore you with here. Deep learning is essentially the enabler of the five senses of the IoT. Your phone's going to have, has a camera, it has a microphone, it has the ability to of course, has geolocation and navigation capabilities. It's environmentally aware, it's got an accelerometer and so forth embedded therein. The reason that your phone and all of the devices are getting scary sentient is that they have the sensory modalities and the AI, the deep learning that enables them to make environmentally correct decisions in the wider range of scenarios. So machine learning is the foundation of all of this, but there are other, I mean of deep learning, artificial neural networks is the foundation of that. But there are other approaches for machine learning I want to make you aware of because support vector machines and these other established approaches for machine learning are not going away but really what's driving the show now is deep learning, because it's scary effective. And so that's where most of the investment in AI is going into these days for deep learning. AI Edge platforms, tools and frameworks are just coming along like gangbusters. Much development of AI, of deep learning happens in the context of your data lake. This is where you're storing your training data. This is the data that you use to build and test to validate in your models. So we're seeing a deepening stack of Hadoop and there's Kafka, and Spark and so forth that are driving the training (coughs) excuse me, of AI models that are power all these Edge Analytic applications so that that lake will continue to broaden in terms, and deepen in terms of a scope and the range of data sets and the range of modeling, AI modeling supports. Data science is critically important in this scenario because the data scientist, the data science teams, the tools and techniques and flows of data science are the fundamental development paradigm or discipline or capability that's being leveraged to build and to train and to deploy and iterate all this AI that's being pushed to the Edge. So clearly data science is at the center, data scientists of an increasingly specialized nature are necessary to the realization to this value at the Edge. AI frameworks are coming along like you know, a mile a minute. TensorFlow has achieved a, is an open source, most of these are open source, has achieved sort of almost like a defacto standard, status, I'm using the word defacto in air quotes. There's Theano and Keras and xNet and CNTK and a variety of other ones. We're seeing range of AI frameworks come to market, most open source. Most are supported by most of the major tool vendors as well. So at Wikibon we're definitely tracking that, we plan to go deeper in our coverage of that space. And then next best action, powers recommendation engines. I mean next best action decision automation of the sort of thing Neil's covered in a variety of contexts in his career is fundamentally important to Edge Analytics to systems of agency 'cause it's driving the process automation, decision automation, sort of the targeted recommendations that are made at the Edge to individual users as well as to process that automation. That's absolutely necessary for self driving vehicles to do their jobs and industrial IoT. So what we're seeing is more and more recommendation engine or recommender capabilities powered by ML and DL are going to the Edge, are already at the Edge for a variety of applications. Edge AI capabilities, like I said, there's sensing. And sensing at the Edge is becoming ever more rich, mixed reality Edge modalities of all sort are for augmented reality and so forth. We're just seeing a growth in certain, the range of sensory modalities that are enabled or filtered and analyzed through AI that are being pushed to the Edge, into the chip sets. Actuation, that's where robotics comes in. Robotics is coming into all aspects of our lives. And you know, it's brainless without AI, without deep learning and these capabilities. Inference, autonomous edge decisioning. Like I said, it's, a growing range of inferences that are being done at the Edge. And that's where it has to happen 'cause that's the point of decision. Learning, training, much training, most training will continue to be done in the cloud because it's very data intensive. It's a grind to train and optimize an AI algorithm to do its job. It's not something that you necessarily want to do or can do at the Edge at Edge devices so, the models that are built and trained in the cloud are pushed down through a dev ops process down to the Edge and that's the way it will work pretty much in most AI environments, Edge analytics environments. You centralize the modeling, you decentralize the execution of the inference models. The training engines will be in the cloud. Edge AI applications. I'll just run you through sort of a core list of the ones that are coming into, already come into the mainstream at the Edge. Multifactor authentication, clearly the Apple announcement of face recognition is just a harbinger of the fact that that's coming to every device. Computer vision speech recognition, NLP, digital assistance and chat bots powered by natural language processing and understanding, it's all AI powered. And it's becoming very mainstream. Emotion detection, face recognition, you know I could go on and on but these are like the core things that everybody has access to or will by 2020 and they're core devices, mass market devices. Developers, designers and hardware engineers are coming together to pool their expertise to build and train not just the AI, but also the entire package of hardware in UX and the orchestration of real world business scenarios or life scenarios that all this intelligence, the submitted intelligence enables and most, much of what they build in terms of AI will be containerized as micro services through Docker and orchestrated through Kubernetes as full cloud services in an increasingly distributed fabric. That's coming along very rapidly. We can see a fair amount of that already on display at Strata in terms of what the vendors are doing or announcing or who they're working with. The hardware itself, the Edge, you know at the Edge, some data will be persistent, needs to be persistent to drive inference. That's, and you know to drive a variety of different application scenarios that need some degree of historical data related to what that device in question happens to be sensing or has sensed in the immediate past or you know, whatever. The hardware itself is geared towards both sensing and increasingly persistence and Edge driven actuation of real world results. The whole notion of drones and robotics being embedded into everything that we do. That's where that comes in. That has to be powered by low cost, low power commodity chip sets of various sorts. What we see right now in terms of chip sets is it's a GPUs, Nvidia has gone real far and GPUs have come along very fast in terms of power inference engines, you know like the Tesla cars and so forth. But GPUs are in many ways the core hardware sub straight for in inference engines in DL so far. But to become a mass market phenomenon, it's got to get cheaper and lower powered and more commoditized, and so we see a fair number of CPUs being used as the hardware for Edge Analytic applications. Some vendors are fairly big on FPGAs, I believe Microsoft has gone fairly far with FPGAs inside DL strategy. ASIC, I mean, there's neuro synaptic chips like IBM's got one. There's at least a few dozen vendors of neuro synaptic chips on the market so at Wikibon we're going to track that market as it develops. And what we're seeing is a fair number of scenarios where it's a mixed environment where you use one chip set architecture at the inference side of the Edge, and other chip set architectures that are driving the DL as processed in the cloud, playing together within a common architecture. And we see some, a fair number of DL environments where the actual training is done in the cloud on Spark using CPUs and parallelized in memory, but pushing Tensorflow models that might be trained through Spark down to the Edge where the inferences are done in FPGAs and GPUs. Those kinds of mixed hardware scenarios are very, very, likely to be standard going forward in lots of areas. So analytics at the Edge power continuous results is what it's all about. The whole point is really not moving the data, it's putting the inference at the Edge and working from the data that's already captured and persistent there for the duration of whatever action or decision or result needs to be powered from the Edge. Like Neil said cost takeout alone is not worth doing. Cost takeout alone is not the rationale for putting AI at the Edge. It's getting new stuff done, new kinds of things done in an automated consistent, intelligent, contextualized way to make our lives better and more productive. Security and governance are becoming more important. Governance of the models, governance of the data, governance in a dev ops context in terms of version controls over all those DL models that are built, that are trained, that are containerized and deployed. Continuous iteration and improvement of those to help them learn to do, make our lives better and easier. With that said, I'm going to hand it over now. It's five minutes after the hour. We're going to get going with the Influencer Panel so what we'd like to do is I call Peter, and Peter's going to call our influencers. >> All right, am I live yet? Can you hear me? All right so, we've got, let me jump back in control here. We've got, again, the objective here is to have community take on some things. And so what we want to do is I want to invite five other people up, Neil why don't you come on up as well. Start with Neil. You can sit here. On the far right hand side, Judith, Judith Hurwitz. >> Neil: I'm glad I'm on the left side. >> From the Hurwitz Group. >> From the Hurwitz Group. Jennifer Shin who's affiliated with UC Berkeley. Jennifer are you here? >> She's here, Jennifer where are you? >> She was here a second ago. >> Neil: I saw her walk out she may have, >> Peter: All right, she'll be back in a second. >> Here's Jennifer! >> Here's Jennifer! >> Neil: With 8 Path Solutions, right? >> Yep. >> Yeah 8 Path Solutions. >> Just get my mic. >> Take your time Jen. >> Peter: All right, Stephanie McReynolds. Far left. And finally Joe Caserta, Joe come on up. >> Stephie's with Elysian >> And to the left. So what I want to do is I want to start by having everybody just go around introduce yourself quickly. Judith, why don't we start there. >> I'm Judith Hurwitz, I'm president of Hurwitz and Associates. We're an analyst research and fault leadership firm. I'm the co-author of eight books. Most recent is Cognitive Computing and Big Data Analytics. I've been in the market for a couple years now. >> Jennifer. >> Hi, my name's Jennifer Shin. I'm the founder and Chief Data Scientist 8 Path Solutions LLC. We do data science analytics and technology. We're actually about to do a big launch next month, with Box actually. >> We're apparent, are we having a, sorry Jennifer, are we having a problem with Jennifer's microphone? >> Man: Just turn it back on? >> Oh you have to turn it back on. >> It was on, oh sorry, can you hear me now? >> Yes! We can hear you now. >> Okay, I don't know how that turned back off, but okay. >> So you got to redo all that Jen. >> Okay, so my name's Jennifer Shin, I'm founder of 8 Path Solutions LLC, it's a data science analytics and technology company. I founded it about six years ago. So we've been developing some really cool technology that we're going to be launching with Box next month. It's really exciting. And I have, I've been developing a lot of patents and some technology as well as teaching at UC Berkeley as a lecturer in data science. >> You know Jim, you know Neil, Joe, you ready to go? >> Joe: Just broke my microphone. >> Joe's microphone is broken. >> Joe: Now it should be all right. >> Jim: Speak into Neil's. >> Joe: Hello, hello? >> I just feel not worthy in the presence of Joe Caserta. (several laughing) >> That's right, master of mics. If you can hear me, Joe Caserta, so yeah, I've been doing data technology solutions since 1986, almost as old as Neil here, but been doing specifically like BI, data warehousing, business intelligence type of work since 1996. And been doing, wholly dedicated to Big Data solutions and modern data engineering since 2009. Where should I be looking? >> Yeah I don't know where is the camera? >> Yeah, and that's basically it. So my company was formed in 2001, it's called Caserta Concepts. We recently rebranded to only Caserta 'cause what we do is way more than just concepts. So we conceptualize the stuff, we envision what the future brings and we actually build it. And we help clients large and small who are just, want to be leaders in innovation using data specifically to advance their business. >> Peter: And finally Stephanie McReynolds. >> I'm Stephanie McReynolds, I had product marketing as well as corporate marketing for a company called Elysian. And we are a data catalog so we help bring together not only a technical understanding of your data, but we curate that data with human knowledge and use automated intelligence internally within the system to make recommendations about what data to use for decision making. And some of our customers like City of San Diego, a large automotive manufacturer working on self driving cars and General Electric use Elysian to help power their solutions for IoT at the Edge. >> All right so let's jump right into it. And again if you have a question, raise your hand, and we'll do our best to get it to the floor. But what I want to do is I want to get seven questions in front of this group and have you guys discuss, slog, disagree, agree. Let's start here. What is the relationship between Big Data AI and IoT? Now Wikibon's put forward its observation that data's being generated at the Edge, that action is being taken at the Edge and then increasingly the software and other infrastructure architectures need to accommodate the realities of how data is going to work in these very complex systems. That's our perspective. Anybody, Judith, you want to start? >> Yeah, so I think that if you look at AI machine learning, all these different areas, you have to be able to have the data learned. Now when it comes to IoT, I think one of the issues we have to be careful about is not all data will be at the Edge. Not all data needs to be analyzed at the Edge. For example if the light is green and that's good and it's supposed to be green, do you really have to constantly analyze the fact that the light is green? You actually only really want to be able to analyze and take action when there's an anomaly. Well if it goes purple, that's actually a sign that something might explode, so that's where you want to make sure that you have the analytics at the edge. Not for everything, but for the things where there is an anomaly and a change. >> Joe, how about from your perspective? >> For me I think the evolution of data is really becoming, eventually oxygen is just, I mean data's going to be the oxygen we breathe. It used to be very very reactive and there used to be like a latency. You do something, there's a behavior, there's an event, there's a transaction, and then you go record it and then you collect it, and then you can analyze it. And it was very very waterfallish, right? And then eventually we figured out to put it back into the system. Or at least human beings interpret it to try to make the system better and that is really completely turned on it's head, we don't do that anymore. Right now it's very very, it's synchronous, where as we're actually making these transactions, the machines, we don't really need, I mean human beings are involved a bit, but less and less and less. And it's just a reality, it may not be politically correct to say but it's a reality that my phone in my pocket is following my behavior, and it knows without telling a human being what I'm doing. And it can actually help me do things like get to where I want to go faster depending on my preference if I want to save money or save time or visit things along the way. And I think that's all integration of big data, streaming data, artificial intelligence and I think the next thing that we're going to start seeing is the culmination of all of that. I actually, hopefully it'll be published soon, I just wrote an article for Forbes with the term of ARBI and ARBI is the integration of Augmented Reality and Business Intelligence. Where I think essentially we're going to see, you know, hold your phone up to Jim's face and it's going to recognize-- >> Peter: It's going to break. >> And it's going to say exactly you know, what are the key metrics that we want to know about Jim. If he works on my sales force, what's his attainment of goal, what is-- >> Jim: Can it read my mind? >> Potentially based on behavior patterns. >> Now I'm scared. >> I don't think Jim's buying it. >> It will, without a doubt be able to predict what you've done in the past, you may, with some certain level of confidence you may do again in the future, right? And is that mind reading? It's pretty close, right? >> Well, sometimes, I mean, mind reading is in the eye of the individual who wants to know. And if the machine appears to approximate what's going on in the person's head, sometimes you can't tell. So I guess, I guess we could call that the Turing machine test of the paranormal. >> Well, face recognition, micro gesture recognition, I mean facial gestures, people can do it. Maybe not better than a coin toss, but if it can be seen visually and captured and analyzed, conceivably some degree of mind reading can be built in. I can see when somebody's angry looking at me so, that's a possibility. That's kind of a scary possibility in a surveillance society, potentially. >> Neil: Right, absolutely. >> Peter: Stephanie, what do you think? >> Well, I hear a world of it's the bots versus the humans being painted here and I think that, you know at Elysian we have a very strong perspective on this and that is that the greatest impact, or the greatest results is going to be when humans figure out how to collaborate with the machines. And so yes, you want to get to the location more quickly, but the machine as in the bot isn't able to tell you exactly what to do and you're just going to blindly follow it. You need to train that machine, you need to have a partnership with that machine. So, a lot of the power, and I think this goes back to Judith's story is then what is the human decision making that can be augmented with data from the machine, but then the humans are actually training the training side and driving machines in the right direction. I think that's when we get true power out of some of these solutions so it's not just all about the technology. It's not all about the data or the AI, or the IoT, it's about how that empowers human systems to become smarter and more effective and more efficient. And I think we're playing that out in our technology in a certain way and I think organizations that are thinking along those lines with IoT are seeing more benefits immediately from those projects. >> So I think we have a general agreement of what kind of some of the things you talked about, IoT, crucial capturing information, and then having action being taken, AI being crucial to defining and refining the nature of the actions that are being taken Big Data ultimately powering how a lot of that changes. Let's go to the next one. >> So actually I have something to add to that. So I think it makes sense, right, with IoT, why we have Big Data associated with it. If you think about what data is collected by IoT. We're talking about a serial information, right? It's over time, it's going to grow exponentially just by definition, right, so every minute you collect a piece of information that means over time, it's going to keep growing, growing, growing as it accumulates. So that's one of the reasons why the IoT is so strongly associated with Big Data. And also why you need AI to be able to differentiate between one minute versus next minute, right? Trying to find a better way rather than looking at all that information and manually picking out patterns. To have some automated process for being able to filter through that much data that's being collected. >> I want to point out though based on what you just said Jennifer, I want to bring Neil in at this point, that this question of IoT now generating unprecedented levels of data does introduce this idea of the primary source. Historically what we've done within technology, or within IT certainly is we've taken stylized data. There is no such thing as a real world accounting thing. It is a human contrivance. And we stylize data and therefore it's relatively easy to be very precise on it. But when we start, as you noted, when we start measuring things with a tolerance down to thousandths of a millimeter, whatever that is, metric system, now we're still sometimes dealing with errors that we have to attend to. So, the reality is we're not just dealing with stylized data, we're dealing with real data, and it's more, more frequent, but it also has special cases that we have to attend to as in terms of how we use it. What do you think Neil? >> Well, I mean, I agree with that, I think I already said that, right. >> Yes you did, okay let's move on to the next one. >> Well it's a doppelganger, the digital twin doppelganger that's automatically created by your very fact that you're living and interacting and so forth and so on. It's going to accumulate regardless. Now that doppelganger may not be your agent, or might not be the foundation for your agent unless there's some other piece of logic like an interest graph that you build, a human being saying this is my broad set of interests, and so all of my agents out there in the IoT, you all need to be aware that when you make a decision on my behalf as my agent, this is what Jim would do. You know I mean there needs to be that kind of logic somewhere in this fabric to enable true agency. >> All right, so I'm going to start with you. Oh go ahead. >> I have a real short answer to this though. I think that Big Data provides the data and compute platform to make AI possible. For those of us who dipped our toes in the water in the 80s, we got clobbered because we didn't have the, we didn't have the facilities, we didn't have the resources to really do AI, we just kind of played around with it. And I think that the other thing about it is if you combine Big Data and AI and IoT, what you're going to see is people, a lot of the applications we develop now are very inward looking, we look at our organization, we look at our customers. We try to figure out how to sell more shoes to fashionable ladies, right? But with this technology, I think people can really expand what they're thinking about and what they model and come up with applications that are much more external. >> Actually what I would add to that is also it actually introduces being able to use engineering, right? Having engineers interested in the data. Because it's actually technical data that's collected not just say preferences or information about people, but actual measurements that are being collected with IoT. So it's really interesting in the engineering space because it opens up a whole new world for the engineers to actually look at data and to actually combine both that hardware side as well as the data that's being collected from it. >> Well, Neil, you and I have talked about something, 'cause it's not just engineers. We have in the healthcare industry for example, which you know a fair amount about, there's this notion of empirical based management. And the idea that increasingly we have to be driven by data as a way of improving the way that managers do things, the way the managers collect or collaborate and ultimately collectively how they take action. So it's not just engineers, it's supposed to also inform business, what's actually happening in the healthcare world when we start thinking about some of this empirical based management, is it working? What are some of the barriers? >> It's not a function of technology. What happens in medicine and healthcare research is, I guess you can say it borders on fraud. (people chuckling) No, I'm not kidding. I know the New England Journal of Medicine a couple of years ago released a study and said that at least half their articles that they published turned out to be written, ghost written by pharmaceutical companies. (man chuckling) Right, so I think the problem is that when you do a clinical study, the one that really killed me about 10 years ago was the women's health initiative. They spent $700 million gathering this data over 20 years. And when they released it they looked at all the wrong things deliberately, right? So I think that's a systemic-- >> I think you're bringing up a really important point that we haven't brought up yet, and that is is can you use Big Data and machine learning to begin to take the biases out? So if you let the, if you divorce your preconceived notions and your biases from the data and let the data lead you to the logic, you start to, I think get better over time, but it's going to take a while to get there because we do tend to gravitate towards our biases. >> I will share an anecdote. So I had some arm pain, and I had numbness in my thumb and pointer finger and I went to, excruciating pain, went to the hospital. So the doctor examined me, and he said you probably have a pinched nerve, he said, but I'm not exactly sure which nerve it would be, I'll be right back. And I kid you not, he went to a computer and he Googled it. (Neil laughs) And he came back because this little bit of information was something that could easily be looked up, right? Every nerve in your spine is connected to your different fingers so the pointer and the thumb just happens to be your C6, so he came back and said, it's your C6. (Neil mumbles) >> You know an interesting, I mean that's a good example. One of the issues with healthcare data is that the data set is not always shared across the entire research community, so by making Big Data accessible to everyone, you actually start a more rational conversation or debate on well what are the true insights-- >> If that conversation includes what Judith talked about, the actual model that you use to set priorities and make decisions about what's actually important. So it's not just about improving, this is the test. It's not just about improving your understanding of the wrong thing, it's also testing whether it's the right or wrong thing as well. >> That's right, to be able to test that you need to have humans in dialog with one another bringing different biases to the table to work through okay is there truth in this data? >> It's context and it's correlation and you can have a great correlation that's garbage. You know if you don't have the right context. >> Peter: So I want to, hold on Jim, I want to, >> It's exploratory. >> Hold on Jim, I want to take it to the next question 'cause I want to build off of what you talked about Stephanie and that is that this says something about what is the Edge. And our perspective is that the Edge is not just devices. That when we talk about the Edge, we're talking about human beings and the role that human beings are going to play both as sensors or carrying things with them, but also as actuators, actually taking action which is not a simple thing. So what do you guys think? What does the Edge mean to you? Joe, why don't you start? >> Well, I think it could be a combination of the two. And specifically when we talk about healthcare. So I believe in 2017 when we eat we don't know why we're eating, like I think we should absolutely by now be able to know exactly what is my protein level, what is my calcium level, what is my potassium level? And then find the foods to meet that. What have I depleted versus what I should have, and eat very very purposely and not by taste-- >> And it's amazing that red wine is always the answer. >> It is. (people laughing) And tequila, that helps too. >> Jim: You're a precision foodie is what you are. (several chuckle) >> There's no reason why we should not be able to know that right now, right? And when it comes to healthcare is, the biggest problem or challenge with healthcare is no matter how great of a technology you have, you can't, you can't, you can't manage what you can't measure. And you're really not allowed to use a lot of this data so you can't measure it, right? You can't do things very very scientifically right, in the healthcare world and I think regulation in the healthcare world is really burdening advancement in science. >> Peter: Any thoughts Jennifer? >> Yes, I teach statistics for data scientists, right, so you know we talk about a lot of these concepts. I think what makes these questions so difficult is you have to find a balance, right, a middle ground. For instance, in the case of are you being too biased through data, well you could say like we want to look at data only objectively, but then there are certain relationships that your data models might show that aren't actually a causal relationship. For instance, if there's an alien that came from space and saw earth, saw the people, everyone's carrying umbrellas right, and then it started to rain. That alien might think well, it's because they're carrying umbrellas that it's raining. Now we know from real world that that's actually not the way these things work. So if you look only at the data, that's the potential risk. That you'll start making associations or saying something's causal when it's actually not, right? So that's one of the, one of the I think big challenges. I think when it comes to looking also at things like healthcare data, right? Do you collect data about anything and everything? Does it mean that A, we need to collect all that data for the question we're looking at? Or that it's actually the best, more optimal way to be able to get to the answer? Meaning sometimes you can take some shortcuts in terms of what data you collect and still get the right answer and not have maybe that level of specificity that's going to cost you millions extra to be able to get. >> So Jennifer as a data scientist, I want to build upon what you just said. And that is, are we going to start to see methods and models emerge for how we actually solve some of these problems? So for example, we know how to build a system for stylized process like accounting or some elements of accounting. We have methods and models that lead to technology and actions and whatnot all the way down to that that system can be generated. We don't have the same notion to the same degree when we start talking about AI and some of these Big Datas. We have algorithms, we have technology. But are we going to start seeing, as a data scientist, repeatability and learning and how to think the problems through that's going to lead us to a more likely best or at least good result? >> So I think that's a bit of a tough question, right? Because part of it is, it's going to depend on how many of these researchers actually get exposed to real world scenarios, right? Research looks into all these papers, and you come up with all these models, but if it's never tested in a real world scenario, well, I mean we really can't validate that it works, right? So I think it is dependent on how much of this integration there's going to be between the research community and industry and how much investment there is. Funding is going to matter in this case. If there's no funding in the research side, then you'll see a lot of industry folk who feel very confident about their models that, but again on the other side of course, if researchers don't validate those models then you really can't say for sure that it's actually more accurate, or it's more efficient. >> It's the issue of real world testing and experimentation, A B testing, that's standard practice in many operationalized ML and AI implementations in the business world, but real world experimentation in the Edge analytics, what you're actually transducing are touching people's actual lives. Problem there is, like in healthcare and so forth, when you're experimenting with people's lives, somebody's going to die. I mean, in other words, that's a critical, in terms of causal analysis, you've got to tread lightly on doing operationalizing that kind of testing in the IoT when people's lives and health are at stake. >> We still give 'em placebos. So we still test 'em. All right so let's go to the next question. What are the hottest innovations in AI? Stephanie I want to start with you as a company, someone at a company that's got kind of an interesting little thing happening. We start thinking about how do we better catalog data and represent it to a large number of people. What are some of the hottest innovations in AI as you see it? >> I think it's a little counter intuitive about what the hottest innovations are in AI, because we're at a spot in the industry where the most successful companies that are working with AI are actually incorporating them into solutions. So the best AI solutions are actually the products that you don't know there's AI operating underneath. But they're having a significant impact on business decision making or bringing a different type of application to the market and you know, I think there's a lot of investment that's going into AI tooling and tool sets for data scientists or researchers, but the more innovative companies are thinking through how do we really take AI and make it have an impact on business decision making and that means kind of hiding the AI to the business user. Because if you think a bot is making a decision instead of you, you're not going to partner with that bot very easily or very readily. I worked at, way at the start of my career, I worked in CRM when recommendation engines were all the rage online and also in call centers. And the hardest thing was to get a call center agent to actually read the script that the algorithm was presenting to them, that algorithm was 99% correct most of the time, but there was this human resistance to letting a computer tell you what to tell that customer on the other side even if it was more successful in the end. And so I think that the innovation in AI that's really going to push us forward is when humans feel like they can partner with these bots and they don't think of it as a bot, but they think about as assisting their work and getting to a better result-- >> Hence the augmentation point you made earlier. >> Absolutely, absolutely. >> Joe how 'about you? What do you look at? What are you excited about? >> I think the coolest thing at the moment right now is chat bots. Like to be able, like to have voice be able to speak with you in natural language, to do that, I think that's pretty innovative, right? And I do think that eventually, for the average user, not for techies like me, but for the average user, I think keyboards are going to be a thing of the past. I think we're going to communicate with computers through voice and I think this is the very very beginning of that and it's an incredible innovation. >> Neil? >> Well, I think we all have myopia here. We're all thinking about commercial applications. Big, big things are happening with AI in the intelligence community, in military, the defense industry, in all sorts of things. Meteorology. And that's where, well, hopefully not on an every day basis with military, you really see the effect of this. But I was involved in a project a couple of years ago where we were developing AI software to detect artillery pieces in terrain from satellite imagery. I don't have to tell you what country that was. I think you can probably figure that one out right? But there are legions of people in many many companies that are involved in that industry. So if you're talking about the dollars spent on AI, I think the stuff that we do in our industries is probably fairly small. >> Well it reminds me of an application I actually thought was interesting about AI related to that, AI being applied to removing mines from war zones. >> Why not? >> Which is not a bad thing for a whole lot of people. Judith what do you look at? >> So I'm looking at things like being able to have pre-trained data sets in specific solution areas. I think that that's something that's coming. Also the ability to, to really be able to have a machine assist you in selecting the right algorithms based on what your data looks like and the problems you're trying to solve. Some of the things that data scientists still spend a lot of their time on, but can be augmented with some, basically we have to move to levels of abstraction before this becomes truly ubiquitous across many different areas. >> Peter: Jennifer? >> So I'm going to say computer vision. >> Computer vision? >> Computer vision. So computer vision ranges from image recognition to be able to say what content is in the image. Is it a dog, is it a cat, is it a blueberry muffin? Like a sort of popular post out there where it's like a blueberry muffin versus like I think a chihuahua and then it compares the two. And can the AI really actually detect difference, right? So I think that's really where a lot of people who are in this space of being in both the AI space as well as data science are looking to for the new innovations. I think, for instance, cloud vision I think that's what Google still calls it. The vision API we've they've released on beta allows you to actually use an API to send your image and then have it be recognized right, by their API. There's another startup in New York called Clarify that also does a similar thing as well as you know Amazon has their recognition platform as well. So I think in a, from images being able to detect what's in the content as well as from videos, being able to say things like how many people are entering a frame? How many people enter the store? Not having to actually go look at it and count it, but having a computer actually tally that information for you, right? >> There's actually an extra piece to that. So if I have a picture of a stop sign, and I'm an automated car, and is it a picture on the back of a bus of a stop sign, or is it a real stop sign? So that's going to be one of the complications. >> Doesn't matter to a New York City cab driver. How 'about you Jim? >> Probably not. (laughs) >> Hottest thing in AI is General Adversarial Networks, GANT, what's hot about that, well, I'll be very quick, most AI, most deep learning, machine learning is analytical, it's distilling or inferring insights from the data. Generative takes that same algorithmic basis but to build stuff. In other words, to create realistic looking photographs, to compose music, to build CAD CAM models essentially that can be constructed on 3D printers. So GANT, it's a huge research focus all around the world are used for, often increasingly used for natural language generation. In other words it's institutionalizing or having a foundation for nailing the Turing test every single time, building something with machines that looks like it was constructed by a human and doing it over and over again to fool humans. I mean you can imagine the fraud potential. But you can also imagine just the sheer, like it's going to shape the world, GANT. >> All right so I'm going to say one thing, and then we're going to ask if anybody in the audience has an idea. So the thing that I find interesting is traditional programs, or when you tell a machine to do something you don't need incentives. When you tell a human being something, you have to provide incentives. Like how do you get someone to actually read the text. And this whole question of elements within AI that incorporate incentives as a way of trying to guide human behavior is absolutely fascinating to me. Whether it's gamification, or even some things we're thinking about with block chain and bitcoins and related types of stuff. To my mind that's going to have an enormous impact, some good, some bad. Anybody in the audience? I don't want to lose everybody here. What do you think sir? And I'll try to do my best to repeat it. Oh we have a mic. >> So my question's about, Okay, so the question's pretty much about what Stephanie's talking about which is human and loop training right? I come from a computer vision background. That's the problem, we need millions of images trained, we need humans to do that. And that's like you know, the workforce is essentially people that aren't necessarily part of the AI community, they're people that are just able to use that data and analyze the data and label that data. That's something that I think is a big problem everyone in the computer vision industry at least faces. I was wondering-- >> So again, but the problem is that is the difficulty of methodologically bringing together people who understand it and people who, people who have domain expertise people who have algorithm expertise and working together? >> I think the expertise issue comes in healthcare, right? In healthcare you need experts to be labeling your images. With contextual information where essentially augmented reality applications coming in, you have the AR kit and everything coming out, but there is a lack of context based intelligence. And all of that comes through training images, and all of that requires people to do it. And that's kind of like the foundational basis of AI coming forward is not necessarily an algorithm, right? It's how well are datas labeled? Who's doing the labeling and how do we ensure that it happens? >> Great question. So for the panel. So if you think about it, a consultant talks about being on the bench. How much time are they going to have to spend on trying to develop additional business? How much time should we set aside for executives to help train some of the assistants? >> I think that the key is not, to think of the problem a different way is that you would have people manually label data and that's one way to solve the problem. But you can also look at what is the natural workflow of that executive, or that individual? And is there a way to gather that context automatically using AI, right? And if you can do that, it's similar to what we do in our product, we observe how someone is analyzing the data and from those observations we can actually create the metadata that then trains the system in a particular direction. But you have to think about solving the problem differently of finding the workflow that then you can feed into to make this labeling easy without the human really realizing that they're labeling the data. >> Peter: Anybody else? >> I'll just add to what Stephanie said, so in the IoT applications, all those sensory modalities, the computer vision, the speech recognition, all that, that's all potential training data. So it cross checks against all the other models that are processing all the other data coming from that device. So that the natural language process of understanding can be reality checked against the images that the person happens to be commenting upon, or the scene in which they're embedded, so yeah, the data's embedded-- >> I don't think we're, we're not at the stage yet where this is easy. It's going to take time before we do start doing the pre-training of some of these details so that it goes faster, but right now, there're not that many shortcuts. >> Go ahead Joe. >> Sorry so a couple things. So one is like, I was just caught up on your incentivizing programs to be more efficient like humans. You know in Ethereum that has this notion, which is bot chain, has this theory, this concept of gas. Where like as the process becomes more efficient it costs less to actually run, right? It costs less ether, right? So it actually is kind of, the machine is actually incentivized and you don't really know what it's going to cost until the machine processes it, right? So there is like some notion of that there. But as far as like vision, like training the machine for computer vision, I think it's through adoption and crowdsourcing, so as people start using it more they're going to be adding more pictures. Very very organically. And then the machines will be trained and right now is a very small handful doing it, and it's very proactive by the Googles and the Facebooks and all of that. But as we start using it, as they start looking at my images and Jim's and Jen's images, it's going to keep getting smarter and smarter through adoption and through very organic process. >> So Neil, let me ask you a question. Who owns the value that's generated as a consequence of all these people ultimately contributing their insight and intelligence into these systems? >> Well, to a certain extent the people who are contributing the insight own nothing because the systems collect their actions and the things they do and then that data doesn't belong to them, it belongs to whoever collected it or whoever's going to do something with it. But the other thing, getting back to the medical stuff. It's not enough to say that the systems, people will do the right thing, because a lot of them are not motivated to do the right thing. The whole grant thing, the whole oh my god I'm not going to go against the senior professor. A lot of these, I knew a guy who was a doctor at University of Pittsburgh and they were doing a clinical study on the tubes that they put in little kids' ears who have ear infections, right? And-- >> Google it! Who helps out? >> Anyway, I forget the exact thing, but he came out and said that the principle investigator lied when he made the presentation, that it should be this, I forget which way it went. He was fired from his position at Pittsburgh and he has never worked as a doctor again. 'Cause he went against the senior line of authority. He was-- >> Another question back here? >> Man: Yes, Mark Turner has a question. >> Not a question, just want to piggyback what you're saying about the transfixation of maybe in healthcare of black and white images and color images in the case of sonograms and ultrasound and mammograms, you see that happening using AI? You see that being, I mean it's already happening, do you see it moving forward in that kind of way? I mean, talk more about that, about you know, AI and black and white images being used and they can be transfixed, they can be made to color images so you can see things better, doctors can perform better operations. >> So I'm sorry, but could you summarize down? What's the question? Summarize it just, >> I had a lot of students, they're interested in the cross pollenization between AI and say the medical community as far as things like ultrasound and sonograms and mammograms and how you can literally take a black and white image and it can, using algorithms and stuff be made to color images that can help doctors better do the work that they've already been doing, just do it better. You touched on it like 30 seconds. >> So how AI can be used to actually add information in a way that's not necessarily invasive but is ultimately improves how someone might respond to it or use it, yes? Related? I've also got something say about medical images in a second, any of you guys want to, go ahead Jennifer. >> Yeah, so for one thing, you know and it kind of goes back to what we were talking about before. When we look at for instance scans, like at some point I was looking at CT scans, right, for lung cancer nodules. In order for me, who I don't have a medical background, to identify where the nodule is, of course, a doctor actually had to go in and specify which slice of the scan had the nodule and where exactly it is, so it's on both the slice level as well as, within that 2D image, where it's located and the size of it. So the beauty of things like AI is that ultimately right now a radiologist has to look at every slice and actually identify this manually, right? The goal of course would be that one day we wouldn't have to have someone look at every slice to like 300 usually slices and be able to identify it much more automated. And I think the reality is we're not going to get something where it's going to be 100%. And with anything we do in the real world it's always like a 95% chance of it being accurate. So I think it's finding that in between of where, what's the threshold that we want to use to be able to say that this is, definitively say a lung cancer nodule or not. I think the other thing to think about is in terms of how their using other information, what they might use is a for instance, to say like you know, based on other characteristics of the person's health, they might use that as sort of a grading right? So you know, how dark or how light something is, identify maybe in that region, the prevalence of that specific variable. So that's usually how they integrate that information into something that's already existing in the computer vision sense. I think that's, the difficulty with this of course, is being able to identify which variables were introduced into data that does exist. >> So I'll make two quick observations on this then I'll go to the next question. One is radiologists have historically been some of the highest paid physicians within the medical community partly because they don't have to be particularly clinical. They don't have to spend a lot of time with patients. They tend to spend time with doctors which means they can do a lot of work in a little bit of time, and charge a fair amount of money. As we start to introduce some of these technologies that allow us to from a machine standpoint actually make diagnoses based on those images, I find it fascinating that you now see television ads promoting the role that the radiologist plays in clinical medicine. It's kind of an interesting response. >> It's also disruptive as I'm seeing more and more studies showing that deep learning models processing images, ultrasounds and so forth are getting as accurate as many of the best radiologists. >> That's the point! >> Detecting cancer >> Now radiologists are saying oh look, we do this great thing in terms of interacting with the patients, never have because they're being dis-intermediated. The second thing that I'll note is one of my favorite examples of that if I got it right, is looking at the images, the deep space images that come out of Hubble. Where they're taking data from thousands, maybe even millions of images and combining it together in interesting ways you can actually see depth. You can actually move through to a very very small scale a system that's 150, well maybe that, can't be that much, maybe six billion light years away. Fascinating stuff. All right so let me go to the last question here, and then I'm going to close it down, then we can have something to drink. What are the hottest, oh I'm sorry, question? >> Yes, hi, my name's George, I'm with Blue Talon. You asked earlier there the question what's the hottest thing in the Edge and AI, I would say that it's security. It seems to me that before you can empower agency you need to be able to authorize what they can act on, how they can act on, who they can act on. So it seems if you're going to move from very distributed data at the Edge and analytics at the Edge, there has to be security similarly done at the Edge. And I saw (speaking faintly) slides that called out security as a key prerequisite and maybe Judith can comment, but I'm curious how security's going to evolve to meet this analytics at the Edge. >> Well, let me do that and I'll ask Jen to comment. The notion of agency is crucially important, slightly different from security, just so we're clear. And the basic idea here is historically folks have thought about moving data or they thought about moving application function, now we are thinking about moving authority. So as you said. That's not necessarily, that's not really a security question, but this has been a problem that's been in, of concern in a number of different domains. How do we move authority with the resources? And that's really what informs the whole agency process. But with that said, Jim. >> Yeah actually I'll, yeah, thank you for bringing up security so identity is the foundation of security. Strong identity, multifactor, face recognition, biometrics and so forth. Clearly AI, machine learning, deep learning are powering a new era of biometrics and you know it's behavioral metrics and so forth that's organic to people's use of devices and so forth. You know getting to the point that Peter was raising is important, agency! Systems of agency. Your agent, you have to, you as a human being should be vouching in a secure, tamper proof way, your identity should be vouching for the identity of some agent, physical or virtual that does stuff on your behalf. How can that, how should that be managed within this increasingly distributed IoT fabric? Well a lot of that's been worked. It all ran through webs of trust, public key infrastructure, formats and you know SAML for single sign and so forth. It's all about assertion, strong assertions and vouching. I mean there's the whole workflows of things. Back in the ancient days when I was actually a PKI analyst three analyst firms ago, I got deep into all the guts of all those federation agreements, something like that has to be IoT scalable to enable systems agency to be truly fluid. So we can vouch for our agents wherever they happen to be. We're going to keep on having as human beings agents all over creation, we're not even going to be aware of everywhere that our agents are, but our identity-- >> It's not just-- >> Our identity has to follow. >> But it's not just identity, it's also authorization and context. >> Permissioning, of course. >> So I may be the right person to do something yesterday, but I'm not authorized to do it in another context in another application. >> Role based permissioning, yeah. Or persona based. >> That's right. >> I agree. >> And obviously it's going to be interesting to see the role that block chain or its follow on to the technology is going to play here. Okay so let me throw one more questions out. What are the hottest applications of AI at the Edge? We've talked about a number of them, does anybody want to add something that hasn't been talked about? Or do you want to get a beer? (people laughing) Stephanie, you raised your hand first. >> I was going to go, I bring something mundane to the table actually because I think one of the most exciting innovations with IoT and AI are actually simple things like City of San Diego is rolling out 3200 automated street lights that will actually help you find a parking space, reduce the amount of emissions into the atmosphere, so has some environmental change, positive environmental change impact. I mean, it's street lights, it's not like a, it's not medical industry, it doesn't look like a life changing innovation, and yet if we automate streetlights and we manage our energy better, and maybe they can flicker on and off if there's a parking space there for you, that's a significant impact on everyone's life. >> And dramatically suppress the impact of backseat driving! >> (laughs) Exactly. >> Joe what were you saying? >> I was just going to say you know there's already the technology out there where you can put a camera on a drone with machine learning within an artificial intelligence within it, and it can look at buildings and determine whether there's rusty pipes and cracks in cement and leaky roofs and all of those things. And that's all based on artificial intelligence. And I think if you can do that, to be able to look at an x-ray and determine if there's a tumor there is not out of the realm of possibility, right? >> Neil? >> I agree with both of them, that's what I meant about external kind of applications. Instead of figuring out what to sell our customers. Which is most what we hear. I just, I think all of those things are imminently doable. And boy street lights that help you find a parking place, that's brilliant, right? >> Simple! >> It improves your life more than, I dunno. Something I use on the internet recently, but I think it's great! That's, I'd like to see a thousand things like that. >> Peter: Jim? >> Yeah, building on what Stephanie and Neil were saying, it's ambient intelligence built into everything to enable fine grain microclimate awareness of all of us as human beings moving through the world. And enable reading of every microclimate in buildings. In other words, you know you have sensors on your body that are always detecting the heat, the humidity, the level of pollution or whatever in every environment that you're in or that you might be likely to move into fairly soon and either A can help give you guidance in real time about where to avoid, or give that environment guidance about how to adjust itself to your, like the lighting or whatever it might be to your specific requirements. And you know when you have a room like this, full of other human beings, there has to be some negotiated settlement. Some will find it too hot, some will find it too cold or whatever but I think that is fundamental in terms of reshaping the sheer quality of experience of most of our lived habitats on the planet potentially. That's really the Edge analytics application that depends on everybody having, being fully equipped with a personal area network of sensors that's communicating into the cloud. >> Jennifer? >> So I think, what's really interesting about it is being able to utilize the technology we do have, it's a lot cheaper now to have a lot of these ways of measuring that we didn't have before. And whether or not engineers can then leverage what we have as ways to measure things and then of course then you need people like data scientists to build the right model. So you can collect all this data, if you don't build the right model that identifies these patterns then all that data's just collected and it's just made a repository. So without having the models that supports patterns that are actually in the data, you're not going to find a better way of being able to find insights in the data itself. So I think what will be really interesting is to see how existing technology is leveraged, to collect data and then how that's actually modeled as well as to be able to see how technology's going to now develop from where it is now, to being able to either collect things more sensitively or in the case of say for instance if you're dealing with like how people move, whether we can build things that we can then use to measure how we move, right? Like how we move every day and then being able to model that in a way that is actually going to give us better insights in things like healthcare and just maybe even just our behaviors. >> Peter: Judith? >> So, I think we also have to look at it from a peer to peer perspective. So I may be able to get some data from one thing at the Edge, but then all those Edge devices, sensors or whatever, they all have to interact with each other because we don't live, we may, in our business lives, act in silos, but in the real world when you look at things like sensors and devices it's how they react with each other on a peer to peer basis. >> All right, before I invite John up, I want to say, I'll say what my thing is, and it's not the hottest. It's the one I hate the most. I hate AI generated music. (people laughing) Hate it. All right, I want to thank all the panelists, every single person, some great commentary, great observations. I want to thank you very much. I want to thank everybody that joined. John in a second you'll kind of announce who's the big winner. But the one thing I want to do is, is I was listening, I learned a lot from everybody, but I want to call out the one comment that I think we all need to remember, and I'm going to give you the award Stephanie. And that is increasing we have to remember that the best AI is probably AI that we don't even know is working on our behalf. The same flip side of that is all of us have to be very cognizant of the idea that AI is acting on our behalf and we may not know it. So, John why don't you come on up. Who won the, whatever it's called, the raffle? >> You won. >> Thank you! >> How 'about a round of applause for the great panel. (audience applauding) Okay we have a put the business cards in the basket, we're going to have that brought up. We're going to have two raffle gifts, some nice Bose headsets and speaker, Bluetooth speaker. Got to wait for that. I just want to say thank you for coming and for the folks watching, this is our fifth year doing our own event called Big Data NYC which is really an extension of the landscape beyond the Big Data world that's Cloud and AI and IoT and other great things happen and great experts and influencers and analysts here. Thanks for sharing your opinion. Really appreciate you taking the time to come out and share your data and your knowledge, appreciate it. Thank you. Where's the? >> Sam's right in front of you. >> There's the thing, okay. Got to be present to win. We saw some people sneaking out the back door to go to a dinner. >> First prize first. >> Okay first prize is the Bose headset. >> Bluetooth and noise canceling. >> I won't look, Sam you got to hold it down, I can see the cards. >> All right. >> Stephanie you won! (Stephanie laughing) Okay, Sawny Cox, Sawny Allie Cox? (audience applauding) Yay look at that! He's here! The bar's open so help yourself, but we got one more. >> Congratulations. Picture right here. >> Hold that I saw you. Wake up a little bit. Okay, all right. Next one is, my kids love this. This is great, great for the beach, great for everything portable speaker, great gift. >> What is it? >> Portable speaker. >> It is a portable speaker, it's pretty awesome. >> Oh you grabbed mine. >> Oh that's one of our guys. >> (lauging) But who was it? >> Can't be related! Ava, Ava, Ava. Okay Gene Penesko (audience applauding) Hey! He came in! All right look at that, the timing's great. >> Another one? (people laughing) >> Hey thanks everybody, enjoy the night, thank Peter Burris, head of research for SiliconANGLE, Wikibon and he great guests and influencers and friends. And you guys for coming in the community. Thanks for watching and thanks for coming. Enjoy the party and some drinks and that's out, that's it for the influencer panel and analyst discussion. Thank you. (logo music)

Published Date : Sep 28 2017

SUMMARY :

is that the cloud is being extended out to the Edge, the next time I talk to you I don't want to hear that are made at the Edge to individual users We've got, again, the objective here is to have community From the Hurwitz Group. And finally Joe Caserta, Joe come on up. And to the left. I've been in the market for a couple years now. I'm the founder and Chief Data Scientist We can hear you now. And I have, I've been developing a lot of patents I just feel not worthy in the presence of Joe Caserta. If you can hear me, Joe Caserta, so yeah, I've been doing We recently rebranded to only Caserta 'cause what we do to make recommendations about what data to use the realities of how data is going to work in these to make sure that you have the analytics at the edge. and ARBI is the integration of Augmented Reality And it's going to say exactly you know, And if the machine appears to approximate what's and analyzed, conceivably some degree of mind reading but the machine as in the bot isn't able to tell you kind of some of the things you talked about, IoT, So that's one of the reasons why the IoT of the primary source. Well, I mean, I agree with that, I think I already or might not be the foundation for your agent All right, so I'm going to start with you. a lot of the applications we develop now are very So it's really interesting in the engineering space And the idea that increasingly we have to be driven I know the New England Journal of Medicine So if you let the, if you divorce your preconceived notions So the doctor examined me, and he said you probably have One of the issues with healthcare data is that the data set the actual model that you use to set priorities and you can have a great correlation that's garbage. What does the Edge mean to you? And then find the foods to meet that. And tequila, that helps too. Jim: You're a precision foodie is what you are. in the healthcare world and I think regulation For instance, in the case of are you being too biased We don't have the same notion to the same degree but again on the other side of course, in the Edge analytics, what you're actually transducing What are some of the hottest innovations in AI and that means kind of hiding the AI to the business user. I think keyboards are going to be a thing of the past. I don't have to tell you what country that was. AI being applied to removing mines from war zones. Judith what do you look at? and the problems you're trying to solve. And can the AI really actually detect difference, right? So that's going to be one of the complications. Doesn't matter to a New York City cab driver. (laughs) So GANT, it's a huge research focus all around the world So the thing that I find interesting is traditional people that aren't necessarily part of the AI community, and all of that requires people to do it. So for the panel. of finding the workflow that then you can feed into that the person happens to be commenting upon, It's going to take time before we do start doing and Jim's and Jen's images, it's going to keep getting Who owns the value that's generated as a consequence But the other thing, getting back to the medical stuff. and said that the principle investigator lied and color images in the case of sonograms and ultrasound and say the medical community as far as things in a second, any of you guys want to, go ahead Jennifer. to say like you know, based on other characteristics I find it fascinating that you now see television ads as many of the best radiologists. and then I'm going to close it down, It seems to me that before you can empower agency Well, let me do that and I'll ask Jen to comment. agreements, something like that has to be IoT scalable and context. So I may be the right person to do something yesterday, Or persona based. that block chain or its follow on to the technology into the atmosphere, so has some environmental change, the technology out there where you can put a camera And boy street lights that help you find a parking place, That's, I'd like to see a thousand things like that. that are always detecting the heat, the humidity, patterns that are actually in the data, but in the real world when you look at things and I'm going to give you the award Stephanie. and for the folks watching, We saw some people sneaking out the back door I can see the cards. Stephanie you won! Picture right here. This is great, great for the beach, great for everything All right look at that, the timing's great. that's it for the influencer panel and analyst discussion.

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Sanjay Poonen, VMware | VMworld 2017


 

>> Announcer: Live from Las Vegas, it's The CUBE, covering VMworld 2017, brought to you by VMware and its ecosystem partners. >> Hey welcome back everyone, we're live here in Las Vegas. Behind me is the VM Village, this is The CUBE on the ground live at VMworld, I'm John Furrier, with Dave Vellante. Excited to have Sanjay Poonen, Cube VIP new badge that's going out. Five or more times you get a special badge on the website Chief Operating Officer, Chief Customer Operations as well at VMware, Sanjay. >> I think I won one of your hoop madness what do you call those Cube >> John: Yeah, that's right. You did get one of those. >> One of them, so add that to the smallest. >> Came in second to the bot, next year you won. We're going to have to check the algorithm on it that's before we had machine learning, so... Sanjay, great to see you. >> Always a pleasure, John and Dave, thank you for having me here. >> So, you know, in fairness to the VMware management team I got to say, great content program. Usually you can see, kind of, maybe some things that are kind of a little futuristic on the spot big time, on the content. True private cloud, data that Wikibon reported on, you guys are right in line with that. Hybrid-cloud is where its going from multi-cloud. You talk multi-cloud, the Kubernetes orchestration vision for Cloud Native, and even you were doing some interviewing on stage. >> Trying to be Anderson Cooper. >> So, tell us, what's your perspective because you got to balance here you got the reality of the Amazon relationship front and center, delivered big time there, shipping, western region, VMware on-prem, and on-cloud and this new cloud native vector of orchestration and simplicity. >> Yeah, I think, at least from our perspective as I describe in sort of that one chart where I try to put it in Sesame Street simple terms as I like to describe. VMware is one of the most fundamental companies that had a incredible impact in the data center, taking more costs and complexity. We are the defacto backbone of almost everybody's data center, but as the data center moves to the cloud you got to ask yourself, what's the relevance, and we've now shown, same way with the desktop going to mobile, and that's the end-user stuff that we've talked about the last few shows. But let's focus on that cloud part. We really felt as people extended to the public cloud we had to change our strategy to not seek to be a public cloud ourselves, and that's the reason we divested VCloud Air, and focused on significant things we could do with the leading public cloud vendors. As you know, Andy Jassy is a classmate of mine, Pat, Raghu, myself, began the discussions with Andy two years ago, and we announced the deal last year in October. This year having him on stage was, for me, personally a dream come true, and really nice to see that announcement, but we wanted to make sure we were also relevant to some of the other clouds. So earlier this year, in February, we announced Horizon Cloud, the VDI product manager. Today, we announced Kubernetes VMware, Pivotal and Google Form in Kubernetes, IBM Cloud. So all of the top four clouds, AWS, Azure, Google, and IBM have something going with VMware being with Pivotal. That's a big statement to our multi-cloud vision. >> And what a changeover from just two years ago when the ecosystem was, kind of, like a deer in the headlights, not knowing which way to zig or zag, do they cross the street. Where are we going with this? Now the clarity's very clear, cloud, and IoT, and edge with Amazon right there, a lot of the workloads there with multi-cloud. So the question I got to have you is that, as we just talked to the Google guys, is VMware turning into an arms dealer? Because that's a nice position to be at, because you're now driving VMware into multiple clouds. >> I think, you know, when I was on your show last time I described this continent called VMware, and then bridges into them. (John laughs) Let me try another and see if this works. That was good, but it had its 12-month shelf life. Think about the top four public clouds as sort of Mount Rushmore type figures. Each at different heights, AWS, Azure, Google, IBM Cloud, in market share they're the top four. If you want to build a house on top of Mount Rushmore, okay, it could work, but you're going to have to build it on top of one president's head. The moment you want to build it, you need some concrete infrastructure that fills in all the holes between them. That's VMware. It's the infrastructure platform that can sit on top of those varied disparate levels of Mount Rushmore, and make yourself relevant from on. So that's why we fell, whether you want to call that a quintessential platform, an arms provider, whatever it is, for the 4,400 cloud providers, plus the top four or five public cloud players today, VMware has to be relevant. We weren't two or three years ago. Now, for the top three, we're very relevant. >> I call it a binding agent. You're the binding agent across clouds, that's what you're really trying to become. But I wonder if, you know, you're talking about the clarity. I mean, VMware, things are good right now. Two years ago, was looking kind of hmmm, maybe not so good, with license growth down, and now it's up, stock prices double digits, >> Stock prices almost highest >> Okay, so I want to understand the factors behind that. You mentioned the clarity around vCloud Air and the AWS agreement, clearly. The second I want to attest is, the customer reality of cloud, that I can't just ship my business to the cloud, ship my data to the cloud. I got to bring the cloud model to the data. Did that in your conversation with customers, those two factors lead to customers being more comfortable, signing longer term agreements with you guys. Is that a bit part of the tailwind? I wonder if you could discuss that. >> Yeah, Dave I think that's absolutely right. One of the things I've learned in my 25 years of IT is, you want to keep being strategic to your customers. You never want to be in a place where you're in a cul-de-sac. And I started to sense, right, not definitively, but perhaps two years ago, there was a little it of that cul-de-sac perception as our license revenue was growing, particularly on this cloud strategy. Are you trying to be a public cloud, are you not, what's your stance versus AWS as one example, and with vCloud Air, there was a little bit of that hesitation. And if you asked our sales teams, the clarifying of our cloud strategy, which last year was okay but didn't have the substance or the punch. Now you've got an AWS coming on stage, and the other cloud providers where we have substance. I think that clarifying the cloud strategy game the ability for customers to say, even while they were waiting for AWS to be shipped, the last year, three or four quarters are spending of on-premise VMware stuff has gone up, 'cause they see us as strategic. The second aspect I think is our products are now a lot more mature than they were before outside of B sphere. VMware cloud foundation, which consists of storage, networking, VSAN, NSX, and you've talked to those people on your stage, workspace one, end user computing. These have really, really helped, and I think the third factor is, we've really focused on building a very strong team, from Pat, myself, to Raghu, Rajeev, Ray, Mauricio, Robin, I think it's a world-class infrastructure, so we just added Claire Dixon as our Chief Comms Officer on eBay. This is for us now, and everyone in the rest of the organization, we want to continue building a world-class sort of warrior-style strength in numbers. >> Quick follow-up if I may, just a little Jim Kramer moment. And the financial's looking good, you just raised four billion of cheap debt, right the operating cash flow, three billion dollars, and the nice thing about the clarity around vCloud Air is, the capital expenditure, it's just a very capital-efficient model that you guys have now, and I've been saying, you can't say it, but to me the stock's undervalued. When you do the ratios and the multiples on those factors, it looks like a cheap stock to me. >> John: I would love to see you buy it because we have to disclose it, the big position in VMware. >> No, no, no. >> We don't have any stock >> I wish we did. >> We just want to keep growing and the market will fairly value us over time. >> Yeah, it will. >> Well you guys had a good team at VMware, so let's just go back and unpack that. So there was a transformation. Peter Burrows was talking about IBM over the years, had a massive transformation, so really kind of a critical moment for VMware as you're pointing out. We had this great discipline, great technology, great community folks, still there now, as you mentioned, but that transition from saying, we got to post a position, are we in cloud or not, let's make a decision and move on, and as Dave said, it's good economics behind not having a cloud, but I saw a slide that said VMware Cloud, you can still have a cloud strategy using Amazon. Okay, I get that. So the question for you is this. This is the debate that we've been having. Just like in the cryptocurrency market, you're seeing native tokens in cryptography, and then secondary tokens, just one went crazy today. With cloud, we see native cloud, and then new clouds that are going to be specialty clouds. You're seeing a huge increase the long-tail power law of cloud providers that are sitting on other clouds. We think this is a trend. How does VMware help those potential ascensior clouds, the Deloitte clouds, the farming drone cloud that's going to have unique applications? So if applications become clouds, how does VMware help that? >> That's a really good question. So first off, we have 4,400 cloud providers that built their stacks on VMware. And it could be some of these sourced. Probably the best example are companies like Rackspace, OVH, T-Systems. And we're going to continue to empower them, and I think many of them that are in country-specific areas, France, Germany, China, Asia, have laws that require data to be there, and I think they quite frankly have a long existence, and some of them like Rackspace have adapted their model to be partnering with AWS, so we're going to continue to help them, and that's our VMware cloud provider program, that's going to be great. The other phenomenon we see happening is these mini data centers starting to form at what's called the edge. So edge computing is really almost like this mobile device becoming bigger and bigger, it becomes like a refrigerator, it becomes like a mini data center, and it's not sitting in the cloud, it's actually sitting in a branch someplace or somewhere external. VMware Stack could actually become the software that powers that whole thing. So if you believe that basically cloud providers are going to be three or four or five big public clouds, a bunch of cloud providers are country-specific, or vertical-specific, again in these edge computings, VMware becomes quintessentially important to all of those, and we become, whether you call it a platform, a glue, or whatever have you, and our goal is to make sure we're pervasive in all of those. I think it's going to, world is go, going to go from mobile cloud to cloud edge, I mean the whole word of cloud and edge computing is the future. >> So you believe that there potentially could be another second coming of more CSPs exploding big time. >> Especially with edge computing, and country-specific rules. There's some countries that just won't do business with a US public cloud because of whatever reason. >> Well, many of those 4,400 would say, hey, we have to have a niche so we can compete with AWS, so we don't get AWS-ized. So what's your message to those guys now that you're sort of partnered up with AWS? >> Listen, OVH is a good example. Virtuastream's another, I'll give you two good examples. OVH, we sold vCloud Air to them. We are helping those customers be successful. I go to some of those calls jointly with them, they are based in France expending some of their presence to the US, and have got some very specific IP that makes their data centers efficient. We want to help then be successful. Some of the technology that we've built in vCloud Air, we're now licensing to them so we can them be successful. Virtustream, you know Rodney Rogers being on your show. Mission-critical apps is tough for some of the public clouds to get right. They've perfected the art, and I've known them from my SAP days. So there's going to be some of these other clouds that are going to be enormously successful in their niche, and their niche are going to get bigger and bigger. We want to make sure every one of them are successful. And I think there's a big opportunity for multiple vendors to be successful. It won't be just the top three or four public clouds. There will be some boutique usage by country or some horizontal or vertical use case. >> Good for an arms dealer. Well this is my whole point, this is what we've been getting at. We're kind of riffing in real time, little competitive strategy, we got the Harvard MBA and I'm the Babson guy, we'll arm wrestle it out here, maybe do some car karaoke together. But this brings up the question, and I've been saying for a long time on The Cube, and Dave and I have been talking about, we see a long tail, torso neck expanding, where right now it's a knife-edge, long tail, top native clouds and then nobody else. So I think we're going to see this expand out where specialty clouds are going to come out for your reasons. So that is going to open up the door, and those guys they're not going to want their own cloud. >> Sanjay: I agree. >> And that's a channel, an app, who knows? >> You look at an example, one, two other examples of specialty clouds, these are SAS vendors. If you look at two vertical companies, Viva and Guidewire. These are SAS companies that are in the life sciences and insurance space. They've been enormously successful in a space that you're probably maybe a Zapier Salesforce would have done, but they have been focused in a vertical market, insurance and life sciences. And I think there's going to be many providers the same way at the IS level or the PAS level, to also be successful and we welcome, this is going to be a large multi-cloud world. >> Edge cloud. You guys talking about the edge before. Pat had the slide of the pendulum swinging. >> Sanjay: Exactly. >> What is that edge cloud do to the existing business? Is it disruptive or is it evolutionary in your opinion? >> It's disruptive in the sense that, if you've taken a hardware-centric view of that, I think you're going to be disrupted. You take things like software-defined WAN, software-defined networking. So I think the beauty of software is that we're not depending on the size of the hardware that sits underneath it, whether it's a big data center or small edge of the cloud. We're building this to be an all-form factors, and I agree with Marc Andreessen in the sense the software's eating up the world. So given the fact that VMware >> And the edge. >> Yeah, our premise is if there's more computing that's moving to the edge, more software define happening at the edge, we should benefit from that. The hardware vendors will have to adapt, and that's good. But software becomes quintessential. Now I think the edge is showing a little bit of, like, you know, Peter Levine had a story about how cloud computing might be extinct if edge computing takes off. Because what's happening is this machine starts to get bigger and bigger and sits in a branch or in some local place, and it's away from the cloud. So I think it actually is a beautiful world where if you're willing to adapt quickly, which software lets you do, adapt quickly, I think there's a bright future as world moves cloud, mobile, and edge. >> Great stuff, Sanjay, and I was referencing car karaoke, you have on your Twitter >> Oh the carpool karaoke. >> The carpool karaoke. >> It was a fun little thing. Maybe we could do it together, three of us some time. (John laughs) >> I don't do karaoke. Final... >> Just sing, man Just be out there doing your thing. >> I embarrass myself on The Cube enough, I don't need karaoke to help there. >> David: I'm in. (laughs) >> All right, I'll do it. All right, final question for you. >> That's a deal. Let's do it. >> Final question, Michael Dell and we're talking, the world's upside down right now, the computer industry has been thrown up in the air, it's going to be upside down, reconfiguration. You've been in the business for a long time, you've seen many waves. Actually the waves now are pretty clear. What's the fallout going to be from this for customers, for the vendors, for how people buy and build relationships in this new world? >> I think there's a couple of fundamental principles. I talked about one, software, let's not repeat that. I think ecosystems rule. It's really important that you don't look at yourself as having to own the full stack, you know VMware's chosen to be hardware-dependent. Yes, we're owned by Dell, but you've seen us announce a HP partnership here, right? You've seen us do deals with Fujitsu. We had AWS Cloud and Google Cloud. So when you view the world, I love this line by Isaac Newton, he said, "I see clearly because I stand on the shoulders of giants." And to me, that's a very informed strategy to actually guide our ecosystem strategy. Who are the giants in our space? It's the companies that are relevant, with the biggest market caps. Apple, Google, Microsoft, you know, AWS is part of Amazon, and then you know, HP, EMC, Dell, so and so, we list them, by my SAP. If we're relevant to all of them, I'd love to see the momentum of VMworld and the momentum to reinvent start coalescing. Collectively there's probably a hundred thousand people who come to all of our VMware vForums. Andy Jassy told me he expects 40,000 at re:Invent, and maybe across all of his AWS summits, he has a hundred thousand. I was sharing with him an idea. Why don't we have these two amoebas of growing conferences start to coalesce where we mingle, maybe 20% goes to both conferences, but we'll come to your show and be the best software vendor, that hijacks your show, so to speak, (John laughs) I didn't use that word. But we become the best vendor, and we'll roll out the red carpet to you. Now we've got a collection of 200,000, we couldn't have done that on our own. That's an example of AWS and VMware partnering. Now it doesn't have to be exclusively AWS, we could do it with another partner too. Microsoft doesn't show up at the AWS re:Invent conference, we do. Similarly we could maybe do something very specific with Azure and VDI at the Microsoft event, or Kubernetes and Google. So for VMware, our strategy needs to be highly relevant to the power players in the ecosystem, and the guiding our software-defined strategy to make that work, and I think if we do that, you know, you could see this be a 10 billion and bigger company. >> Well it says it's not a zero sum game, >> Sanjay: No, everybody wins. >> And if you can stay in the game, everybody wins, right. >> And I think in the software-defined infrastructure space, we like our odds. We feel we could be the leading player in that software-defined area. >> And it changes and reimagines that relationship between how people consume or procure technology, because the cloud's a mosaic, as Sam Ramji was telling me earlier. >> Oh you had Sam on your show? Wonderful. >> I had him on earlier, and he sees the cloud as a mosaic. >> He's a fantastic thought leader in open source, we were deeply grateful to have him at our event today. >> Andy Jassy, your classmate and friend, collaborator, he was onstage, great performance that he gave. Really talking to your crowd, saying, "We got your back," basically. Not a barney deals, not a optical deal, we are in on it, we're investing, and we got your back. That's interesting. >> We want to be with all of the key leaders that are driving significant parts of the ecosystem, we want to be friends, our tent is large. If everybody. Provided there's, like you said, not a barney announcement, so provided there's value to the customer. If there is, our tent is large, right? We will have point competitors, you know, here and there, and you know me, I'm very competitive. >> John: (laughs) No! >> I've not named competitors too much in this show. >> Really, really. >> But, if anything now, my mind's a lot more focused on the ecosystem, and I want to make this tent large for as many, many players to come here and have a big presence at VMworld. >> And the ecosystem is reforming around this new cloud reality, and the edge is going to change that shape even further. >> Competing on value, competing in a new ecosystem requires a new way to think about relationships. >> If I could give you one other example, then. In the world of mobile, who would have thought that the most important company to mobile security and enterprise to Apple is VMware now, thanks to AirWatch, or to Samsung, whatever it might be, right. This is the world we live in, and we have to constantly adapt ourselves. So maybe next year we'll be talking about IoT or something different, and their ecosystem. >> Sanjay Poonen, COO of VMware, good friend inside The Cube, always candid. Thanks for sharing your commentary and color on the industry, VMware and your personal perspective. I'm John Furrier, Cube coverage live in Las Vegas, here on the ground floor in the VM Village. We'll be right back with more live coverage after this short break.

Published Date : Aug 29 2017

SUMMARY :

covering VMworld 2017, brought to you by VMware Behind me is the VM Village, this is The CUBE on the ground John: Yeah, that's right. Came in second to the bot, next year you won. thank you for having me here. are kind of a little futuristic on the spot and this new cloud native vector but as the data center moves to the cloud So the question I got to have you is that, that fills in all the holes between them. But I wonder if, you know, you're talking about the clarity. and the AWS agreement, clearly. game the ability for customers to say, and the nice thing about the clarity around vCloud Air is, the big position in VMware. and the market will fairly value So the question for you is this. and it's not sitting in the cloud, So you believe that there potentially could be and country-specific rules. hey, we have to have a niche so we can compete with AWS, the public clouds to get right. and I'm the Babson guy, we'll arm wrestle it out here, And I think there's going to be many providers the same way You guys talking about the edge before. So given the fact that VMware happening at the edge, we should benefit from that. Maybe we could do it together, three of us some time. I don't do karaoke. Just be out there doing your thing. I don't need karaoke to help there. David: I'm in. All right, final question for you. That's a deal. What's the fallout going to be from this and the momentum to reinvent start coalescing. And I think in the software-defined infrastructure space, because the cloud's a mosaic, Oh you had Sam on your show? and he sees the cloud as a mosaic. we were deeply grateful to have him at our event today. Really talking to your crowd, saying, all of the key leaders that are driving in this show. on the ecosystem, and I want to make this tent large and the edge is going to change that shape even further. Competing on value, competing in a new ecosystem that the most important company to mobile security the industry, VMware and your personal perspective.

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Raj Verma, Hortonworks - DataWorks Summit 2017


 

>> Announcer: Live from San Jose, in the heart of Silicon Valley, it's theCUBE, covering DataWorks Summit 2017. Brought to by Hortonworks. >> Welcome back to theCUBE, we are live, on day two of the DataWorks Summit. I'm Lisa Martin. #DWS17, join the conversation. We've had a great day and a half. We have learned from a ton of great influencers and leaders about really what's going on with big data, data science, how things are changing. My cohost is George Gilbert. We're joined by my old buddy, the COO of Hortonworks, Rajnish Verma. Raj, it's great to have you on theCUBE. >> It's great to be here, Lisa. Great to see you as well, it's been a while. >> It has, so yesterday on the customer panel, the Raj I know had great conversation with customers from, Duke Energy was one. You also had Black Knight on the financial services side. >> Rajnish: And HSC. >> Yes, on the insurance side, and one of the things that, a couple things that really caught my attention, one was when Duke said, kind of, where they were using data and moving to Hadoop, but they are now a digital company. They're now a technology company that sells electricity and products, which I thought was fantastic. Another thing that I found really interesting about that was they all talked about the need to leverage big data, and glean insights and monetize that, really requires this cultural shift. So I know you love customer interactions. Talk to us about what you're seeing. Those are three great industry examples. What are you seeing? Where are customers on this sort of maturity model where big data and Hadoop are concerned? >> Sure, happy to. So one thing that I enjoy the most about my job is meeting customers and talking to them about the art of the possible. And some of the stuff that they're doing, and, which was only science fiction, really, about two or three years ago. And they're a couple of questions that you've just asked me as to where they are on their journey, what are they trying to accomplish, et cetera. I remember about, five, seven, 10 years ago where Marc Andreessen said "Software is eating the world." And to be honest with you, now, it's now more like every company is a data company. I wouldn't say data is eating the world, but without effective monetization of your data assets, you can't be a force to reckon with as a company. So that is a common theme that we are seeing irrespective of industry, irrespective of customer, irrespective of really the size of the customer. The only thing that sort of varies is the amount and complexity of data, from one company to the other. Now, when, I'm new to Hortonworks as you know. It's really my fifth month here. And one of the things that I've seen and, Lisa, as you know, are coming from TIBCO. So we've been dealing with data. I have been involved with data for over a decade and a half now, right. So the difference was, 15 years ago, we were dealing with really structured data and we actually connected the structured data and gleaned insights into structured data. Now, today, a seminal challenge that every CIO or chief data officer is trying to solve is how do you get actionable insights into semi-structured and unstructured data. Now, so, getting insights into that data first requires ability to aggregate data, right. Once you've aggregated data, you also need a platform to make sense of data in real-time, that is being streamed at you. Now once you do those two things, then you put yourself in a position to analyze that data. So in that journey, as you asked, where our customers are. Some are defining their data aggregation strategy. The others, having defined data aggregation, they're talking about streaming analytics as a platform, and then the others are talking about data science and machine learning and deep learning, as a journey. Now, you saw the customer panel yesterday. But the one point I'd like to make is, it's not only the Duke Energies and the Black Knights of the world, or the HSC, who I believe are big, large firms that are using data. Even a company like, an old agricultural company, or I shouldn't say old but steeped in heritage is probably the right word. 96, 97 year old agricultural company that's in the animal feed business. Animal feed. Multi-billion dollar animal feed business. They use data to monetize their business model. What they say is, they've been feeding animals for the last 70 years. Sp now they go to a farmer and they have enough data about how to feed animals, that they can actually tell the farmer, that this hog that you have right now, which is 17 pounds, I can guarantee you that I will have him or her on a nutrition that, by four months, it'll be 35 pounds. How much are you willing to pay? So even in the animal feed business, data is being used to drive not only insights, but monetization models. >> Wow. >> So. >> That's outstanding. >> Thank you. >> So in getting to that level of sophistication, it's not like every firm sort of has the skills and technology in place to do that. What are some of the steps that you find that they typically have to go through to get to that level of maturity? Like, where do they make mistakes? Where do they find the skills to manage on-prem infrastructure, if it is on-premmed? What about, if they're trying to do a hybrid cloud setup. How complex is that? >> I think that's where the power of the community comes through at multiple levels. So we're committed to the open-source movement. We're committed to the community-based development of data. Now, this community-based business model does a few things. Firstly, it keeps the innovation at the leading edge, bleeding edge, number one. But as you heard the panel talk about yesterday, one of the biggest benefits that our customers see of using open source, is, sure economics is good, but that's not the leading reason. Keeping up with innovation, very high up there. Avoiding when to lock in, again very, very high up there. But one of the biggest reasons that CIOs gave me for choosing open source as a business model is more to do with the fact that they can attract good talent, and without open source, you can't actually attract talent. And I can relate to that because I have a sophomore at home. And it just happened to me that she's 15 now but she's been using open source since she was 11. The iPhone and, she downloads an application for free. She uses it, and if she stretches the limit of that, then she orders something more in a paid model. So the community helps people do a few things. Be able to fail fast if they need to. The second is, it lowers the barriers of entry, right. Because it's really free. You can have the same model. The third is, you can rely on the community for support and methodologies and best practices and lessons learned from implementations. The fourth is, it's a great hiring ground in terms of bringing people in and attracting Millennial talent, young talent, and sought-after talent. So that's really probably the answer that I would have for that. >> When you talk about the business model, the open-source business model and the attraction on the customer side, that sounded like there's this analogy with sort of the agro-business customer in the sense that there are offering data along with their traditional product. If your traditional product is open-source data management, what a room started telling us this morning was the machine learning that goes along with operating not only your own sort of internal workloads but customers, and being to offer prescriptive advice on operations, essentially IT operations. Is that the core, will that become the core of sort of value-add through data for an open-source business model like yours? >> I don't want to be speculative but I'll probably answer it another way. I think our vision, which was set by our founder Rob Bearden, and he took you guys through that yesterday, was way back when, we did say that our mission in life is to manage the world's data. So that mission hasn't changed. And the second was, we would do it as a open-source community or as a big contributing part of that community. And that has really not changed. Now, we feel that machine learning and data science and deep learning are areas that we're very, very excited about, our customers are very, very excited about. Now, the one thing that we did cover yesterday and I think earlier today as well, I'm a computer science engineer. And when I was in college, way back when, 25 years ago, I was interested in AI and ML. And it has existed for 50 years. The reason why it hasn't been available to the common man, so as to speak, is because of two reasons. One is, it did not have a source of data that it could sit on top of, that makes machine learning and AI effective. Or at least not a commercially-viable option to do so. Now, there is one. The second is, the compute power required to run some of the large algorithms that really give you insights into machine learning and AI. So we've become the platform on which customers can take advantage of excellent machine learning and AI tools to get insights. Now, that is two independent sort of categories. One is the open source community providing the platform. And then what tools the customer has used to apply data science and machine learning, so. >> So, all right. I'm thinking something that is slightly different and maybe the nuance is making it tough to articulate. But it's how can Hortonworks take the data platform and data science tools that you use to help understand how to operate important works, whether it's on a customer prem, or in the cloud. In other words, how can you use machine learning to make it a sort of a more effective and automated manage service? >> Yeah, and I think that's, the nuance's not lost in me. I think what I'm trying to sort of categorize is, for that to happen, you require two things. One is data aggregator across on-prem and cloud. Because when you have data which is multi-tenancy, you have a lot of issues with data security, data governance, all the rest of it. Now, that is what we plan to manage for the world, so as to speak. Now, on top of that, customers who require to have data science or deep learning to be used, we provide that platform. Now, whether that is used as a service by the customer, which we would be happy to provide, or it is used inhouse, on-prem, on various cloud models, that's more a customer decision. We don't want to force that decision. However, from the art of the possible perspective, yes it's possible. >> I love the mission to manage the world's data. >> Thank you. >> That's a lofty goal, but yesterday's announcements with IBM were pretty, pretty transformative. In your opinion as chief operating officer, how do you see this extension of this technology and strategic partnership helping Hortonworks on the next level of managing the world's data? >> Absolutely, it's game-changing for us. We're very, very excited. Our colleagues are very, very excited about the opportunity to partner. It's also a big validation of the fact that we now have a pretty large open-source community that contributes to this cause. So we're very excited about that. The opportunity is in actually our partnering with a leader in data science, machine learning, and AI, a company that has steeped in heritage, is known for game-changing, next technology moves. And the fact that we're powering it from a data perspective is something that we're very, very excited and pleased about. And the opportunities are limitless. >> I love that, and I know you are a game-changer, in your fifth month. We thank you so much, Raj, for joining us. It was great to see you. Continued success, >> Thank you. >> at managing the world's data and being that game-changer, yourself, and for Hortonworks as well. >> Thank you Lisa, good to see you. >> You've been watching theCUBE. Again, we're live, day two of the DataWorks Summit, #DWS17. For my cohost, George Gilbert, I'm Lisa Martin. Stick around guys, we'll be right back with more great content. (jingle)

Published Date : Jun 14 2017

SUMMARY :

in the heart of Silicon Valley, Raj, it's great to have you on theCUBE. Great to see you as well, it's been a while. You also had Black Knight on the financial services side. Yes, on the insurance side, and one of the things that, But the one point I'd like to make is, What are some of the steps that you find is more to do with the fact that they can attract and the attraction on the customer side, Now, the one thing that we did cover yesterday and maybe the nuance is making it tough to articulate. for that to happen, you require two things. on the next level of managing the world's data? about the opportunity to partner. I love that, and I know you are a game-changer, at managing the world's data of the DataWorks Summit, #DWS17.

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Day One Kickoff - Red Hat Summit 2017 - #RHSummit - #theCUBE


 

>> Announcer: Live from Boston, Massachusetts, it's theCUBE, covering Red Hat Summit 2017, brought to you by Red Hat. >> In 1993, two years before the height of Microsoft's dominance and amidst a sea of Unix competitors, Red Hat was founded. The company baked over the course of about 20 years and became a dominant open source company and is leading the trend towards cloud and hybrid cloud and containers. Welcome to Boston, everybody. Welcome to Red Hat Summit. This is theCUBE, the worldwide leader in live tech coverage. I'm here with Stu Miniman and Rebecca Knight, my co-hosts for the week, folks. Great to see you guys. Stu, this is your hundredth Red Hat Summit. >> Stu: It's only my fourth because it's the fourth of theCUBE, 13th year of the show itself, Dave, but great to be back here in Boston, you know, our home stadium for Rebecca, you, and me. Glad to have, a little gloomy today, but it's supposed to be nice weather by the time they take 4,000 of the 6,000 attendees here to Fenway on Wednesday, it's supposed to be some nice weather. Beautiful in New England, Red Hat Summit this week, OpenStack Summit next week, so great to be in the hub. >> Dave: And Rebecca, I felt like, well, first of all, great to be working with you. First time for us together. I thought the open was right in your wheelhouse. They opened with a video and the theme was can machines think. What did you make of that? >> So, what really strikes me about this conference is that it's about the technology, it's about the new, the digital transformation that Red Hat is helping facilitate all these companies making, but it's also about really reimagining the workplace of the future. The theme this year is about the individual and powering the individual. So much of what we're going to hear is about how do we engage developers to, to make this digital transformation for these companies? How do we give them the tools they need, not only just the technology, but also the change in mindset and the change in behaviors that they need, to collaborate with others, not only within their own teams, but within different parts of the organization to make these changes? >> So Red Hat's been on a tier, for anybody who follows the company, they do about 2.4 billion dollars a year in revenue, but more importantly, 3 billion dollars in bookings. Unlike many companies who are doing a shift from legacy, you know, trying to keep alive their old business and bring up the new business, Red Hat has a number of tailwinds and one of those is subscription business. Take a company like Oracle for instance, or IBM, that's shifting from a model of upfront, perpetual license into a subscription model. Red Hat, Stu, has always been there and you're seeing it in the numbers, a billion dollars plus on the balance sheet, just really great momentum. The stock price is up. What's your take on all of it? >> Dave, we've watched so many companies in technologies, where you have this huge wave of hype and then how does revenue go? Does it follow, does it peak, and then does it crash? Linux is one of those kind of slow-burn growths. I mean, I remember back, I started working with Red Hat back in 2000, and when I talked to enterprises back then, it was like, "Hey, are you using Linux?" They were like, "No." And they were like, "Wait, Bob in the back corner, "he's been using Linux stuff, "and he's doing some cool stuff." I watched over the next, you know, five to 10 years. It was a slow growth. It just kind of permeated every corner of what we did. I've mentioned, when we do this show, it's like, you know, Red Hat, a 15 billion dollar market cap or whatever, but we wouldn't have Google if it wasn't for the Linux adoption in the world today. So much of the Internet is based on that. You commented during the keynote, Dave, you look at the developer wave, the cloud wave, containers, you know, the shifting to kind of a subscription model rather than kind of the capping. All of those are things that kind of help lift Red Hat. It's where they're growing. It's why they've had 60 consecutive quarters of revenue growth. Now, it's not the 50% revenue growth like some of the cloud guys today or not explosive, but steady, solid, they're customers love them, great excitement here, great geek show, lots of hoodies and backpacks at the show here and exciting to watch. We've got lots of new technologies and announcements and things to dig into the next three days. >> It's interesting, you know, Rebecca, Stu and I had the pleasure of-- We were handing out with some big MIT brains last year in London talking about the second Machine Age and how humans have always replaced machines or machines have always replaced humans. Now, it's in the cognitive world. You see, again, the theme of this morning, a lot of it was AI related. Of course, the controversy there is that as machines replace humans, it hollows out the core of the middle class, the middle working class. But, the reality is that everything is getting digitized and those types of skills are going to be fundamental for growth in personal vocations, the economy. What do you think? >> I agree completely. I think that really the future is going to be humans and machines working side by side together. Last year, Jim Whitehurst was up here at Red Hat talking about how so much of what we still need to see from human workers is creativity, is judgment, is thought, is insight. Right now, machines still aren't quite there yet. The question is teaching machines to think and really having these two beings working together, collaborating together, and that really is where we're seeing things change. >> We talk all the time on theCUBE about companies are essentially, all companies are becoming software companies. Marc Andreessen said software's leading the world. Marc Benioff said they'll be more SAS companies coming from non-tech firms than tech firms. Behind all that, Stu, we heard a bunch of sort of geeky technologies today, but what are the things that are powering Red Hat's momentum? We talked about hybrid cloud, open source, containers. Help us unpack all that stuff. >> Yeah, so first of all, right, what is that next kind of billion dollar opportunity? One of the main pieces for Red Hat is OpenShift. Now, when we first started covering this show, it was like, ah, we know about infrastructures as a service and software as a service, but maybe platform as a service is where it's going. That's kind of where OpenShift was. Today, Paths, we said it a year or two ago, Paths is kind of passe, where OpenShift is a solution that creates a platform, that allows Red Hat to deliver newer technologies as a service. Containers and Kubernetes, I didn't hear Kubernetes mentioned in the keynote, but Red Hat is the largest enterprise contributor. It's basically Google, a bunch of independent people, and then Red Hat is a major contributor to Kubernetes, helping to drive that adoption, that whole next generation application development is where Red Hat is key, that migration to microservices. As we see that transition, it was interesting to see kind of the application discussion. It was how can we take, how can we help you build those new apps, but then how do we take our existing apps? At the Google show, at this show, and some other shows, it's been kind of the lift if shift movement, it's kind of cool again and not cool because we're doing, it's helping to take those legacy applications, move them into a more modern era and that's where OpenShift, there was like the announcement of the OpenShift.io, all the tools they have from Ansible and Jboss, all of these open source projects that Red Hat is very much a core part of that are going to help drive that next wave and help drive them-- There was an announcement, it was mentioned briefly today. I know they're going to talk more about it tomorrow, but the press release went out about a deeper partnership with Amazon Web Services. I think this is likely going to be the number one thing we talk about leaving the show, which is deeper partnership to say my application can live in AWS on OpenShift or can live in my data center on premises and still using AWS services with OpenShift. That whole hybrid or multicloud story that we built out, Red Hat's trying to make a good place why they should be there and extend for AWS because we know that that's the place that they need to compete against Microsoft with all their entire Azure play, Vmware trying to play that, so multifaceted, really interesting dynamic from a competitive standpoint. The opportunity would be billions of dollars opportunity for a company like Red Hat. >> Great, alright, we've got to wrap, but we will be covering those announcements and others. That AWS announcement knocks down all the major clouds now: Azure, Google, AWS, IBM. I guess Oracle's left., but in China. >> Stu: Support Oracle in application, but, you know. >> In terms of clouds. Alright, so keep it right there everybody. We'll be back. Wall-to-wall coverage here from Boston at the Red Hat Summit. This is theCUBE. We'll be right back.

Published Date : May 8 2017

SUMMARY :

brought to you by Red Hat. and is leading the trend towards cloud of the 6,000 attendees here to Fenway on Wednesday, and the theme was can machines think. and the change in behaviors that they need, a billion dollars plus on the balance sheet, the shifting to kind of a subscription model Stu and I had the pleasure of-- I think that really the future is going to be We talk all the time on theCUBE it's been kind of the lift if shift movement, all the major clouds now: at the Red Hat Summit.

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Bryan Thompson, Rackspace - Red Hat Summit 2017


 

>> Man: Live from Boston, Massachusetts, it's theCUBE! Covering Red Hat Summit 2017, brought to you by Red Hat. (energetic music) >> Bryan, good to see you again. >> Bryan: Thanks for having me. >> You're welcome. I said, "Good to see you again." We thought we had you on before, but maybe not. But anyway-- >> Bryan: I have lots of Rackers. >> We feel like Rackspace is one of ours, with theCUBE alone. Red Hat Summit, obviously a big show for the industry. Big show for Rackspace. But your focus is on OpenStack, you're the general manager of the OpenStack business. You guys started OpenStack, I mean, you and some others. But it was really the seed and the vision of Rackspace. So bring us up to date as to where you are now. >> Yeah, I see your point. It kind of goes back to 2010, where Rackspace and NASA essentially co-invented OpenStack and opened it up as a community project, and made it open source. Again, the intent was, how do you help leverage the innovation of a community to help build cloud infrastructure? At that time, it was really focused on public and private cloud. Rackspace over the years, certainly, our public cloud was built on OpenStack and we continue to do a lot of that focus in upstream innovation and contributing in, how do you make this platform scale very massively? Over the last several years, where we've seen great adoption of OpenStack specifically, though, is in private cloud solutions. We have built a practice over the last several years building, deploying, and operating private clouds for customers in our data centers, in their data centers, third party data centers. And that's where we've seen a lot of growth in that. >> Bryan, I wonder if you could help us unpack that a little bit. I know you and I are going to be back here in Boston down the road at the Hynes for OpenStack Summit next week. But when you hear the general discussion, OpenStack has changed a lot in the last few years. So there are people that throw stones and are like, "Oh, well, it's done, it's over." Sounds like you've got a good, robust business. Tell us where are people using it, how are they using it, what is it replacing, or helping them grow their business? >> OpenStack itself, if you think of this arc of an open source project in the rapid innovation, how quickly it's matured, over the last couple years OpenStack itself has really become a solid platform. Infrastructure as a service. In fact, I think I heard a comment as of the Barcelona summit where an analyst or media or somebody said, "OpenStack is now boring." Because a lot of the drama or rapid change has really come out of it, many of the core projects have very much matured. You do hear, "Is OpenStack dead? "Are people going straight to containers on bare metal? "Is this the end of the space?" In practice, we are seeing it is still, how am I consuming or building cloud-native apps? I'm consuming cloud services, and certainly in a private cloud context I'm looking for that power and agility that I see from a public cloud, but delivered in a private cloud form factor. We're still seeing huge adoption for OpenStack in that use case. >> Well, there's a lot of misconceptions about OpenStack over the years, and part of it is it was just sort of put out there and said, "Okay, let's see what happens." But I remember when it went public, John Furrier, other co-host of theCUBE, called it a Hail Mary against Amazon. >> Bryan: Yeah. >> Okay, well, in a way, people needed some kind of alternative. And it's really emerged as the only, correct me if I'm wrong, really the only open platform to build private clouds on. >> Bryan: Yeah. >> And when you say you hear, "Oh, is OpenStack it?", you hear that from a lot of the legacy enterprise companies who are sort of doing their own proprietary private cloud. To your point, it's become a platform with momentum. Further thoughts on that? >> Yeah, I think to your point that those that are really saying it's dead and they're doing their own proprietary cloud, that's really just virtualization at scale. They're not really consuming cloud services in the same framework that OpenStack delivers it. It is still a vibrant and growing platform. We're seeing it as the platform of choice for not just, how do I move virtualized workloads, but even for containers and other orchestrated solutions on top of that as well. It really is this underpinning technology that people are consuming for private and hybrid types of scenarios. >> Red Hat would argue, I wonder if you could weigh in on this, that in order for you to build a true hybrid cloud, we use the term true private cloud, we can extend that to true hybrid cloud, you've got to have a sort of modern infrastructure that's open on-prem. Or else you're going to be just force-fitting square pegs in round holes. >> I think there's a lot of validity to that. Especially when you think about the concept of portability or leveraging moving applications between different platforms. If I have a truly siloed infrastructure, I don't have that capability. Whereas if you look at leveraging these open platforms of OpenStack and the tooling that I could use on top of that, cloud forms and ether services, and certainly as I move into paths and containers, I now have much more portability on where I can deploy and operate these different technologies. >> Bryan, congratulations. You guys are an Innovation Award winner. Can you talk a little bit about the solutions and what you guys are working closely with Red Hat to give to your customers? >> It's really exciting. We were awarded one of their Innovator of the Year awards for cloud infrastructure. The way this came about is, Rackspace and Red Hat have a mutual customer that really came to us where they were looking for a private cloud delivered as a service. They're looking for the operational expertise that Rackspace brings in operating these technologies at scale, but were looking for a fully certified Red Hat stack. At that time, we didn't have an offering around the Red Hat OpenStack platform. We obviously have a long-standing relationship with Red Hat, and support a number of Red Hat technologies across our businesses, but in the OpenStack space we had not productized or brought to market a main service around the Red Hat OSP Platform. And so we partnered very closely with them to bring this solution to market. But it's not as simple as just saying, "Voilà, now we have our Red Hat offering." Our focus is really to bring the operators' perspective to it. So we spent eighteen months in total, if you think about from when we really kicked off this effort with them, deploying and operating and scaling and testing, and going through all the stages of patching, and upgrading and running different workload profiles and really, scalability testing. And feeding back a lot of innovation into the Red Hat team. It led to a number of enhancements that have come in later releases of RHEL OSP, which allowed us to really get to a platform that we could stand behind, provide as a main service and deliver a four nines availability SLA around it. This is the offering that we brought together. We're being recognized for some of those innovations that we fed back into it. We consume their Distributed Continuous Integration environment, so through the DCI platform we execute over 1500 tests on a daily basis, which allows us to deliver the latest release of RHEL OSP to our customers within two weeks of a given major release. We made a number of networking plainly-needed enhancements in how can we break out the bouncing from the control plane? Things that allow us to deploy and operate these solutions at a much larger scale. >> Maybe if you could speak to one of the challenges we've heard for OpenStack for years is, it's kind of complicated, and how do we do this? And I have to think, the Red Hat service and support model partnered with the fanatical support from Rackspace should be able to address some of those concerns for customers. >> That's honestly where I think we've found the most success with customers is, OpenStack itself is a very powerful tool. But it is complex. It's not something that you're just going to download and run on a VM in your laptop to gain experience with it. >> Stu: Built by rocket scientists! What do you expect? >> Literally, quite literally! So the complexity does continue to be a barrier to adoption for many enterprises. That's where our focus of being the operators and delivering it as a service has been so key for many customers. And then, given that fully compliant or certified stack from Red Hat, the software assurance that comes with that has been a great fit to a lot of customers who really grow. >> You mentioned platform as a service. Stu, earlier, you made the comment of The Platform Formerly Known As PaaS. There's a lot of discussion about PaaS, well, it's really not here anymore. Can you guys, at least start with Bryan, maybe Stu, you can chime in, what's happening with PaaS? Is it getting subsumed? I often say infrastructure's a service plus, or a SaaS minus. What's happening with PaaS? 'Cause when you talk to companies like Oracle, it's like, "Oh, our PaaS business is rockin'!" So what's really happening out there? >> I'm sure you have thoughts on this, too. I believe that PaaS is still a very strong plane. That's where many organizations, now they're embracing cloud and cloud-native development, are looking to move up the step and leverage more fabric-like services. Things that a PaaS can provide them, that integrated development environment. How do I make it easy to consume different data services? Removing the coarse-grained building blocks that I would otherwise have to orchestrate or manage myself. So we do see a lot of adoption for that. It's kind of that progression, as I'm moving up, I'm moving into cloud-native designs and architectures. Now I'm looking to really empower and enable my developers to consume these fabric services. Moving up the stack. >> Comment I'll make on it is, if you look at what's happening with the container space, you heard about what Red Hat talked, is how they take that piece. I want to be able to take my application, have how I built that and have some flexibility as to where that lives. And that was one of the core values of what PaaS was going to offer because, if I want to do Red Hat as the AMP with OpenShift, I want to do it on-premises, I want to do it in AWS, I want to do it with Google, I have that flexibility. Maybe we're just not calling it PaaS anymore. >> Yeah, I think that's good. I think if you look at the move to containerization, there are still those other components or services that I need to consume. How am I solving for identity and networking and storage and all these other components that go into it? This is where some of the PaaS frameworks can help that. >> Just one piece. Rackspace has a really interesting portfolio of services. You're partnering with all the big cloud guys. You've got private cloud. What do your customers think when you say hybrid cloud, or multi-cloud, how does that fit in to where they are today and where they're making their strategy for cloud going forward? >> Again, Rackspace does represent a very large portfolio. We are the managed cloud company. I obviously am very focused on our private cloud and OpenStack, but we have as practices, we help enable customers to either migrate to, deploy or operate on Amazon web services. Certainly, the Azure platform, and recently we announced Google Compute, providing support for that. We have customers that are coming to us looking for help in architecting or moving to these. But the reality is almost all customers, and they touched on that during the keynote here, we live in a multi-vendor strategy or multi-cloud strategy. Certain clouds, either geographically or feature-set-wise are better suited for certain applications or workloads. Many of our customers are living in that hybrid cloud world, where I'm leveraging multiple different platforms depending on workload placement or other rules to that. Where Rackspace has really stepped it is providing that cloud expertise and helping them leverage that, providing tooling to help them deploy and operate in these different environments. In some cases where it's portability, move the same application around, but oftentimes it's really workload placement and how do I more effectively use it. >> We were talking in our open about the bromide from Marc Andreessen in Software's Eating The World, and the implication, tying that into Benioff's statement that there'll be more SaaS companies coming out of non-tech companies than tech companies. You're seeing some big SaaS tech companies like Workday and Salesforce, and Infor's always been there, moving to the Amazon cloud. And others who are maybe saying, "Well, I'm not sure I want to move to the Amazon Cloud." So my specific question is, relative to SaaS takeup on things like OpenStack, what are you seeing there? >> Ironically, certainly in private cloud, that's probably one of our biggest areas of growth is companies that are launching SaaS platforms for all the same reasons that they would be using an AWS to back that, right? They have the agility and rapid growth and elasticity that they can build into it, but they're running their platform, and depending on HR, you mentioned Workday, we have another great example. Ultimate software. They run their platform. Again, it's HR management and other services they want to run in a private cloud context, but deploying that framework where they can leverage cloud-native deployment. OpenStack has been a great fit for that, and helped them grow and scale. >> What's next for you guys in your world of OpenStack? Can you give us a little road map, and what we should expect going forward? >> For us, very specifically, if you focus on the IaaS layer, we continue to be very focused on operational efficiencies. How are we helping customers get the right unit economics out of a private cloud? Getting to greater densities, higher performance, more optimal usage of their cloud as we bring more visibility to actual capacity planning and capacity management, and make sure they're really leveraging or growing their cloud as they can. And then certainly from a feature set where we continue to move up and adopt these other services. I know we touched on earlier on the PaaS. This is an area where we're starting to get a lot of customer demand saying, "Can you help us in this area? "Are there things that you could be doing?" Going straight to native Kubernetes or looking at the different PaaS frameworks like OpenShift or Cloud Foundry. These are areas that we're starting to work more and more to potentially bring services to help customers really leverage these platforms. >> Paul Cormier was talking about how, you know, early days of the Cloud everybody thought everything was going to Amazon and so forth. But everything is going to the Cloud. Whether it's a private cloud or a public cloud, I know somebody told me the other day they're running an application in VMS. Okay, so some stuff never dies. But generally, the world will be cloud. Maybe we'll stop using the words like cloud and digital. Look at a camera! It's not a digital camera. Your thoughts on that? You buy that? >> No, I think you're spot-on. There's a long tale, there's still a lot of AS/400 out there. Although with OpenPOWER, maybe you could make the argument it's coming to OpenStack anyway. It is. If you think about any greenfield development, it's all being done in cloud-native ways. If you look at folks coming out of school and new application development, nobody's developing in the context of bare metal or legacy client/server apps that are built in that framework. I think even as enterprises continue to replatform services, they're moving into that cloud way. So they can take the long-term benefits of agility and cost-savings they're looking for. So we'll become ubiquitous. You're right, at some point, we're going to stop calling it cloud. It's just the way you're consuming infrastructure. >> Final question I have for you. A piece that I hadn't heard enough about when it comes to OpenStack is that kind of application modernization and replatforming. How does OpenStack fit into that discussion with your customers? I'm worried we talked in the keynote this morning about, it's like, oh, okay. We're going to do new stuff, but we might move the old stuff. We're not just moving the old stuff and leaving it, right? >> You're absolutely right. If you think of enterprises that are adopting or going all-in on OpenStack, they have, if you go back to the pets vs. cattle analogy everybody knows, they have lots of pets that they need to care for. We've looked at it and we've actually worked very hard with many customers on, how do I leverage things like Ceph to back Nova, and help bring things like live migration and other services that help OpenStack still cater to those pets and not force them in a full cloud-native model. How can I still deliver some amount of resiliency and failover in the infrastructure so the app doesn't have to be aware of it, and that way they can have one environment to run both new cloud development, but also still care for those legacy apps. >> Excellent. Bryan, thanks very much for coming to theCUBE. It was great to have you. >> Thank you guys. >> Enjoy the rest of the show. >> Bryan: Thank you. >> Keep it right there, everybody. We'll be back with our next guest at theCUBE. We're live from Red Hat Summit in Boston. Be right back. (energetic music)

Published Date : May 3 2017

SUMMARY :

brought to you by Red Hat. I said, "Good to see you again." So bring us up to date as to where you are now. Again, the intent was, how do you help leverage Bryan, I wonder if you could help us as of the Barcelona summit where an analyst over the years, and part of it is it was just sort of really the only open platform to build private clouds on. And when you say you hear, "Oh, is OpenStack it?", Yeah, I think to your point that those that in order for you to build a true hybrid cloud, and the tooling that I could use on top of that, and what you guys are working closely with Red Hat have a mutual customer that really came to us And I have to think, the Red Hat service and support the most success with customers is, So the complexity does continue to be 'Cause when you talk to companies like Oracle, I believe that PaaS is still a very strong plane. I have that flexibility. or services that I need to consume. to where they are today and where they're We have customers that are coming to us looking for help and the implication, tying that into Benioff's and elasticity that they can build into it, on the IaaS layer, we continue to be early days of the Cloud everybody thought make the argument it's coming to OpenStack anyway. We're going to do new stuff, but we might move the old stuff. so the app doesn't have to be aware of it, It was great to have you. We'll be back with our next guest at theCUBE.

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Steve Krause, Oracle Marketing Cloud - Oracle Modern Customer Experience #ModernCX - #theCUBE


 

>> Announcer: Live from Las Vegas, it's the Cube! Covering Oracle Modern Customer Experience 2017. Brought to you by Oracle. (light, upbeat music) >> Hey, welcome back everyone. We're here live in Las Vegas at the Mandalay Bay. This is the Cube. Silicon Angle's flagship program, where we go out to the events and extract the noise. I'm John Furrier with my co-host Peter Burris, Head of Research at Silicon Angle, Wikibon.com. And our next guest is Steve Krauss, Group Vice President of Product Management for Oracle Marketing Cloud. Great to see you again, welcome back to the cube. >> Thank you John. >> So a lot of great announcements today. I want to just jump into it. First of all, you've got a great job. You've got the product side. You've been busy this year, so congratulations. Some announcements I want to get your reaction to that we saw today. The Adaptive Intelligence, love that. I love how it speaks to the data in motion, real time needs of applications. >> Peter: 150 milliseconds >> 150 milliseconds boot shot. We got that on the queue, so it's on the record. It's going to be good, it's going to be good. And also the chat bot thing, which big fan of chat bots as an illustration of what's coming. Not so much as chat bots by themselves, but it does speak to the new user interactions, the new interfaces, new ways to notify and inform as part of that experience. This is some heavy tech, so I want, the first question is AI. Everyone seems to be washing thereselves. Oh, we've got A.I. >> Yeah, Yeah. >> Well that's just predictive analytics, that's been done before. >> Steve: M-Hmm. But Augmented Intelligence or Artificial Intelligence and Neural Networks have been around for a while. What are you guys doing specifically on the product side? Because this is super exciting announcements, to make Adaptive Intelligence work, what's the key tech? >> Steve: Yeah, Well there's a couple things. In fact, I think often when people talk about AI, they want to go immediately to the algorithms and think that somehow that is the only secret sauce. And the reality is, you know, like a lot of things in the world of computing, you put bad data into one of these things and you get bad results out. You put good data, you get good results. You put better data, that's when things start getting really interesting. And so one of the neat things about the marketing version of Adaptive Intelligence is called Adaptive Intelligence Offers, is that it has the ability to not just take the data that the marketer has, but it can reach into something called the Oracle Data Cloud and get additional data to drive better signal into the AI algorithms to make them run better. So we're bringing a data advantage to the table, and then probably as you've heard from the AI apps people, there's already a heritage at Oracle for building these real time decisioning systems. And so you've got these algorithms that are real time, that can adapt every click, update themselves, make the models go better. If you've tracked data mining for a long time, data mining contests, honestly the winner in second place is usually a very small margin. We think really that data piece is going to be the thing that's going to be the biggest differentiator. Because there's a lot of smart people with really great adaptive algorithms. So we're bringing both to the table. >> John: Okay, data or algorithms, there's always been the chicken in the egg syndrome. >> Yeah. >> Is it algorithms or the data, data or algorithms? A lot of people are voting in the crowd, that conversation we're involved in, data trumps algorithms. >> Steve: I would vote that way as well. I think there's far greater variance in what you can do with data if you collect it in a smart way. And in the case of Oracle, we've assembled this massive data cloud. It's not something someone else can casually do. The reality is with a lot of the algorithms, Google's open sourcing a lot of tents are slow, and so we'll see. I mean, it's not like we are chumps with the algorithms. We take that stuff very seriously, but the data itself just make everything more better. >> John: But the right tool for the right job is the same premise, you articulate for algorithms. Pick your tool, pick your algorithm, but if you don't have the data, you're SOL anyway. >> Peter: As you've mentioned John, the algorithms have been around a long time. What's new is that we now have so many more data sources, so we have data for the first time. >> John: And massive compute. >> And now we have massive compute that can be set up easily, so we actually do something with it. I want to point out, I want to test ya on this, we had Jack Berkowitz on honorly which is the source the 150 millisecond. Jack noted that Oracle aspires to be able to have the right answer anywhere in the world inside 150 milliseconds. Which is an amazing, amazing vision, and for most people who think of the cloud, they think of data flying all over the place. >> Steve: Yeah. For you guys, Jack said something very interesting, and I want to, as a proof point, Jack said, "Yeah but sometimes you don't have to move the data." >> Steve: Yes. >> And one of the advantages that you guys have, I think, which is what I want to test you on, is that by having a relatively complete, installed set of capabilities, you have that primary person data-first person data, and there is an advantage to not having to move it. Could you just articulate that a little bit? What does that... >> John: Is that true? >> First of all, is that true, and what kind of possibilities does that open up for Oracle and Oracle customers if it is true? >> Steve: Well yeah, I think you are onto something. Oracle obviously has the long heritage of having many enterprises and government's data in Oracle systems already in the first place. And those investments have been made. And so when you start talking about, "Let's add to that, let's add applications like Adaptive Intelligence offers." Well instead of saying we have to do these massive data transfers it may well be the case at this point that that data is resident an Oracle data center in the first place, and of course Oracle owns its own data centers. These are all world wide, so there's a bunch of advantages to the Oracle scale here. And one of them is that we don't have to move the mountain. Right? The mountain is already in the Oracle database, and we can go and put these services next to it that allow an ease of integration. And John, we were talking about this before we started here. It matters to make this stuff work fast when its a year long project to see if maybe its going to fly. That's no longer a reasonable thing, and so agility matters. Having the data where you already need it is great. >> John: Well and also the trend is system of record database and mountains of corpuses of stuff that you can tap into which you are pointing out, but also, I believe that the winner of all this will use a term that's used in the cloud industry: Standing Up Apps. >> Steve: Uh-huh. And I think that one of the things that's very clear to me if you look at the SAS marketplace where it's, and I think Mark Hurd said this, "There is no past, it's a SAS." So, in infrastructure, so and you kind of see in the separation, you have to have stuff done in weeks-apps. And I mean literally, not months, weeks. >> Steve: Yeah. >> And I would argue that minutes become it. So with that as a backdrop, how do you look at microservices? Because now, if look at, out of the move the data, so I might want to compose something and send it somewhere else, and move an app to the edge of the network or have a retail lab or do something in email. So now I can compose an app from data here and then move it so that brings up orchestration, microservices, and some of these cloud native concepts. How do you guys deal with that? >> Steve: Yeah, well let me give you the marketing part of this in terms of the Oracle Marketing Cloud. Because there are so many parts of Oracle, they have their own versions. For us, one of the big things we want is to have this concept called Orchestration that says if I'm a marketer, I should be able to reach my customer wherever he or she welcomes my messaging. These days, it no longer is just email. These are people who getting mobile messaging, they're potentially interacting with things like chat bots, it's become very fragmented. And so what Oracle wants to do is provide these Orchestration systems that allow apps plug in some that we build, but others that third parties build. So that as this complexity increases and there's more ways you can communicate, we can keep up with this in an agile way either ourselves or with others who do this really well. So that's one of the theories. >> John: It's the marketing cloud plus it's broader Oracle suite-cloud suite. >> Steve: Beautiful, yes. It's the Oracle Cloud suite which includes Oracle CX. It also includes something that we call the Oracle Marketing App Cloud, which is this third party ecosystem. Because we're Oracle, we have a lot of customers, we have hundreds of companies that say, "Yeah, I would love my stuff to get in the hands of Oracle's customer base." The way I'm going to do it is I'm going to make a turn key integration. So that when they buy it from me, they can just request turn it on for Oracle, and it will, again as you said, "Don't make it weeks, make it minutes." It's minutes when the integration is already done. >> So software business Larry Ellison, founder of Oracle, still around one of the legends of the industry. Larry, if you're watching, you're still hanging around, taking names and kicking butt. Started off with shrink wrap software, then download on the internet, then you SAS, now you have SAS plus coming on. Which is smarter apps, smarter customer experience. So it begs the question on this next journey for customers, it's going to be really cloud all the way right. >> Steve: Yeah. >> So you're going to have to have this cloud component, you guys have a strategy there. Isn't Oracle moving away from, a smarter CX's data by the way, so Oracle's no longer a software company. You're a data company. >> Steve: M-hmm. >> Data is eating the world. Yeah no, software is eating the world, which Marc Andreessen wrote, now data is eating software. >> Steve: Uh-huh. How do you view that because some people say that software is never going to go away. But data is becoming much more of a front burner issue, vis-a-vis just like software was in software development. >> Steve: Sure, well I think some of this is just semantics as where software leave off and data begin. But a great example is the thing you talked about earlier, Adaptive Intelligence, where part of the power of this, what makes it different from what you can get elsewhere is that it comes with data included that is different data then is available from anyone else. And so, in fact, you know Oracle, when it made the big investment in the data cloud, people I think thought, "What are you doing, you just set up a vending machine for data? Is that what Oracle's going to be about?". And the answer there is no. I mean there is a good data business, but where it gets profound is when that strategic asset, all that data, all of the sudden enables new products like Adaptive Intelligence Offers to be fundamentally different than came before. >> John: It's an enabling technology. >> It can be absolutely, yes. >> John: Data is enabling. It brings to life apps and then offers new apps opportunities. That's what you said. >> Steve: Yes, and marking data very much is the fuel for the marketing engine. So you get richer fuel, you will get richer results. >> John: Alright, so we're getting down the weeds here, so bottom line, let's up level it up for the person that's watching and saying, "Hey, I got the message." >> Steve: Yeah. >> "Data is super important." >> Steve: Yeah. Bottom line, what is happening this week here in Modern CX that's important for the person that has to scratch their head, isn't inside the ropes in the industry? What's going off of their world? What should they be thinking about? How should they be planning their life moving forward in this new modern era of marketing? >> Steve: Yeah, so I think the big things announced this week definitely involves things like a new level of being able to do recommendations of offers and products using the Oracle Data Cloud. It involves conversational user interfaces such as the new chat bot's platform. And in the case of the marketing cloud, we've got a series of products that have come out that allow a greater degree of self service for both marketers as well as their stakeholders like sales people. So how does the sales person get the output of a marketing automation system? Sales people aren't necessarily known for assiduously going and looking for marketing assets. We've got some new things around, for example, content portals. We've got some new things around features that let people be more autonomous in getting their own work done rather than needing to go to some other system somewhere. >> John: Awesome. And the customer we had on this morning from Royal Philips, really was the head of CRM. So customer relationship management is not a new concept obviously, you guys have a big chunk of business there in the software side of it. But customer relationship management, that is marketing cloud now >> Steve: M-Hmm. >> and customer experiences. So you're starting to see that really go to the next level. What's the big take away for the person at home? Watching in their businesses as they go on their journeys. How should they be thinking about the customer relationship? >> Peter: Well, that's a big question. I think for a CRM oriented person who maybe started out in something like database marketing, where you had a list, and you somehow try to learn about people on the list, that world has gotten a lot bigger now. Where it used to be you learned about someone once they became your customer. These days, though various advertising technologies, you can learn about people you don't yet know, but you know of their existence. And you can start creating that relationship, hoping to draw them in maybe with ads to the point where they do self identify. So there's this whole front end to CRM that is showing up in ad tech with things like DMP's-Data Management Platforms, that solve the same problem, but do it in these whole other realms. >> John: And new channels. Adaptive Intelligence, I think, is an awesome position. Love that Adaptive Intelligence Apps, Apps being stood up on a platform. You guys have it. >> Steve: Yes. >> Where's the next level? Take us through, you run the product rode map. You know, share with the folks, what's on the road maps? What should they be expecting more from Oracle, where are you going to be doubling down, where's the work you filling the white spaces, and what should they expect of the next year? >> Steve: Sure. Well, at least in my key note this morning which again focused on marketing, we had four themes. One was intelligence, we already talked about that one quite a bit. Another is mobile, and that's not just mobile like chat bots, but it's actually mobilizing the experience of our customers' customers for the marketing. So example of this, we have a product called the Eloqua which lots of email can be sent. They have a new email designer that inherently builds responsively designed emails. So those are the ones you open up on your phone that look good, you open on the desktop they look good. That's how it all should work. Unfortunately, it's not for a lot of folks today. So just having that be part of the tooling, big deal. So that's the mobile part. We talked a bit about self service, that's theme number three. And the fourth theme is actually a bit of a sleeper, it's about taking another pass through some of the core technologies we already have that people use the most, and being able to find... >> John: Like what? >> Maximizer a test and targeting a personalization tool. Used by a lot of our customers, the fundamental thing you do inside maximizer is you live in a campaign designer. And it allows you to adjust various parts of a webpage for testing, targeting, and personalization. We've got an entirely new way to do that that's based on an analysis of what do people do when they use this and how can we shave off some number of clicks per session? How can we make it less error prone when people are deciding what to do? How can we make more performant? You talked about 150 milliseconds, how about if we just eliminate the save button altogether so that anything you do automatically saves in the background. You don't have to reload anything. That kind of stuff comes from watching people use the product and realizing, wow, they're in there all day long. If we can just make all of those things a little better, over a course of a year, that's huge. >> John: So basically, we're looking at the core jewels and the platform and making it simpler, reducing the steps to do things, just end up being more efficient in some of the proven tools. >> Steve: Exactly, and in the speech this morning, we said, "Hey look, we don't talk about this enough." >> John: That's not a sleeper that's good. >> The tendency is to come out here, and we all want to talk about everything that's new like AI and the people who are our actual customers. They're seeing pearls rain from the sky when all of the sudden something that took them 12 minutes to do at a time now takes eight, and they do that 2000 times a year. >> John: I always say it's a great business model by, you know, making things simpler, reducing the time to do things and steps >> Steve: Yeah >> and making things intuitive and easy to use. Which it sounds like you're doing, but now let's talk about the glamor side of it. Because I think AI and chat bots speaks to the future, what other glam do you see happening out there right now? Obviously, AI is hot right now. >> Steve: Yeah, I think the other glam at this point is a little more speculative at least as it applies to my area with marketing like Augmented Reality, Virtual Reality, and so on. There's also internet of things. Certainly that world is changing. There are more devices of various types that can talk to the network. We've got a customer, you may be familiar with it, a sleep number bed company, the ones that have the bed where you can pick your number. That's actually a connected device, and so there's some interesting things that can be done there with careful discretion about what data you're collecting. But when we started thinking about, incidentally, so many things that in the past used to be a inert objects are generating data. That can feed into various applications whether it's marketing or other areas. >> John: And more data's coming in, it's just not stopping. >> And it's great for Oracle because if Oracle is good at anything it's good at dealing with very large scale data. That's been the business for a long time, and the trend won't change. There will continue to be larger and larger scale data. >> Steve, final point, what's the theme of the show this year besides the messaging that you have? What do you seeing that's happening here that's evolving? What's the top story here? >> Steve: Well, you know we did a customer advisory board meeting here for the marketing cloud, and I think if I were going to ask the customers what their top story is, I think their top story is they themselves want to continue becoming more customer centric. Everybody talks about it. Well of course, we should be that way. But so many companies grew up doing things like focusing on the thing we're selling, they're being offer centric. And so organizationally changing, using the technologies like we have so they can create the kinds of experiences, we call them the connected customer experience that they themselves want to have. It's a bit challenge, and so their permissions are to say transform ourselves to be from the tech down to the organizational incentives, truly customer centric. >> John: Steve Krauss, Group Vice President of Product Management Oracle Marketing Cloud. Great to see you. Thanks for sharing the insight of the real road map and all the exciting stuff happening here and your clean up this morning, congratulations. I'm John Furrier and Peter Burris. More live coverage coming up here at the Mandalay Bay in Las Vegas with the Cube after this short break. (live upbeat music)

Published Date : Apr 26 2017

SUMMARY :

Brought to you by Oracle. This is the Cube. You've got the product side. We got that on the queue, so it's on the record. Well that's just predictive analytics, What are you guys doing specifically on the product side? is that it has the ability to not just take the data chicken in the egg syndrome. Is it algorithms or the data, data or algorithms? And in the case of Oracle, is the same premise, you articulate for algorithms. the algorithms have been around a long time. anywhere in the world inside 150 milliseconds. "Yeah but sometimes you don't have to move the data." And one of the advantages that you guys have, Having the data where you already need it is great. of stuff that you can tap into so and you kind of see in the separation, out of the move the data, of the Oracle Marketing Cloud. John: It's the marketing cloud and it will, again as you said, So it begs the question on this next journey for customers, a smarter CX's data by the way, Data is eating the world. that software is never going to go away. But a great example is the thing you talked about earlier, That's what you said. So you get richer fuel, you will get richer results. "Hey, I got the message." for the person that has to scratch their head, And in the case of the marketing cloud, And the customer we had on this morning What's the big take away for the person at home? that solve the same problem, Love that Adaptive Intelligence Apps, Where's the next level? of the core technologies we already have the fundamental thing you do inside maximizer and making it simpler, reducing the steps to do things, Steve: Exactly, and in the speech this morning, like AI and the people who are our actual customers. but now let's talk about the glamor side of it. the ones that have the bed where you can pick your number. and the trend won't change. for the marketing cloud, and all the exciting stuff happening here

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Udi Nachmany, Ubuntu - Google Next 2017 - #GoogleNext17 - #theCUBE


 

>> Announcer: Live, from Silicon Valley, it's theCUBE. Covering Google Cloud Next '17. (electronic music) >> Welcome back to theCUBE's live coverage of Google Next, here from our Palo Alto studio. Happy to welcome to the program a first time guest, Udi Nachmany, who is the Head of Public Cloud at Ubuntu, thank you so much for joining us. >> Thanks for having me, pleasure to be here. >> All right, so I think it goes without saying, anybody that understands the landscape. Oh wait, there's Cloud, there's Linux, and especially Ubuntu, you know that's going to be there. Before we get into some of these, just tell us a little bit about your role there, and inside the company. >> Sure, I've been with Canonical for about three years, and I head up our partnership with the public clouds and the public IS providers as a whole. >> Yeah. >> That includes Google, AWS, Azure, and many, many others. >> So can you just clarify one thing for us, though? >> Yes. >> You just said Canonical, I introduced you as Ubuntu. >> Yes. >> Which is it? How should we be referring to these two? Well, we are very well known for our products. >> Yeah. >> We're best well known our corporate brand and we're very happy with both names. I usually introduce myself as Udi from Ubuntu, >> Yeah. >> Slash Canonical, so we're used to that. >> Totally understand. So public cloud, give us your view on the landscape today. We want to talk specifically about some of the Google stuff, but what's happening, and what are customers to you for public cloud, where does your suite play into that environment? >> Sure, Ubuntu is a very popular OS, and I think probably the most popular, the area where we're most dominant is public cloud, So a large majority of workload's on Google Cloud, Azure, the Linux part of Azure, AWS, and many, many other providers is running on Ubuntu. A lot of high-visibility services actual develop on Ubuntu. And we have responsibility in that. We need to make the Ubuntu experience predictable and optimized for that cloud platform and have people trust that experience, and believe in it. So that's our job on a technical level, and then on the second level, our job is to help users access support and tooling on top of that, to help them with the operational reality. Because what we see, unless you've probably heard it before from Canonical, what we see is it's great that the licensing cost, the cost of software has gone down, that's great news for everyone, however what a lot of people don't realize is that the cost of operations has gone up, it's skyrocketed, right? It's great Kubernetes is open source, but how do you actually spin up a cluster, how do you deal with this architecture, what does it mean for your business? So that's where we critically focus on private and public cloud. >> Yeah, it's funny. I did an interview with Brad Anderson a few years ago, and I'm like, "Customers are complaining "about licensing costs," and he starts ranting, he's like, "Licensing costs? Do you know that licensing is 6% of the overall cost of what you have?" So, look, we understand operations are difficult, so why is that such a strong fit? What do you bring, what customers do you serve that they're choosing you in such a large preponderance? >> I think the two things we do well, one is we're very well-embedded in the industry and in the community, and pretty much where people are developing something exciting, they're developing it on Ubuntu and they're talking to us through the process. We get a really good view of their problems and challenges, as well as our own. And the second thing is we have come up with tools and frameworks to allow a lot of that knowledge to be crowdsourced, right? So a good example is our modeling platform Juju, where you can very easily get from not knowing anything about, for example Kubernetes, into a position where you have a Kubernetes architecture running on a public cloud, like Google, or in another public cloud, or in bare metal, right? So because we tackled that, we assume that somebody's done this before you, somebody's figured this out. Take all that knowledge, encapsulate it in what we call a Charm, and take that Charm and build an architecture on Juju, on the canvas, or through the CLI. >> Okay, maybe could you compare, contrast, Google, of course, has some pretty good chops when it come to Kubernetes, they're really trying to make some of these offerings really as a service, so ya know, what does Google do, what do you do? How do they work together? Are you actually partnering there or are you just in the community just working on things? >> Google is in this in two different ways. One is they have their own managed service GKE, and that's great and I think people who are all in on Google, then that's a probably a good way to go. You get the expertise, and you get the things that you need. Our approach, as always, is cloud-neutral and we do believe in a hybrid world. We are members of the CNCF, we're silver sponsors of the CNCF, we're very well-embedded in the Kubernetes community, and we do ship a pure upstream Kubernetes distribution that we also sell support for. So we work very closely with Google, in general, Google Cloud, on making sure Ubuntu runs well on GCE, and on the other side, we work very closely with the Kubernetes community in that ecosystem, to again, make sure that it becomes very easy to work with that solution. >> Every player that you talk to in the ecosystem gives you a different story when it comes to multi-cloud environments. Google's message tends to be pretty open. I mean, obviously, with what they're doing with Kubernetes and being their position of where they are with customer adoption, they understand that a lot of people that are doing cloud aren't doing it on Google's Cloud, so they want to make it, you can live in both worlds, and we can support it. I listened to Amazon today, they're like, well, the future's going to be, we're all going to be there, we're going to hire another 100,000 people throughout all of Amazon in the US in the next 18 months. And Microsoft is trying to wrap their arms around a lot of their applications, IBM and Google are there, doing their thing. You've got visibility into customers in all of these environments due to your place in the stack. What are you seeing today? How is Google's adoption going? Is one question I have for you. And two, most customers, I would think, are running kind of multi-cloud, if you will, is the term, is that what you see? How many clouds are they doing? What are you seeing, kind of shifts in there, and I know I asked you three different questions there, but maybe you can dig into that and unpack it for us. >> Sure. I think, in terms of what they, at least top three clouds are saying, I think it's more important to look at what they're doing. If you think about the AWS and VMWare announcement, if you think about Azure Stack for Microsoft, I think those are clearly admissions that there is an OnPrem story and there's a hybrid story that they feel they need to address. They might believe in a world where everybody's happy on a public cloud, but they also live in reality. >> We're on a public cloud show, we're not allowed to mitt about OnPrem, right? Next you're going to, like, mention OpenStack. >> Absolutely. And then, in terms of Google, I think the interesting thing Google's doing, Google are clearly in that, even in terms of size and growth, I think they're in that top three league. They are, my impression is they are focused on building the services and the applications that will attract the users, right? So they don't have this blanket approach of you must use this, because this is the best cloud ever. They actually work on making very good, specific solutions, like for big data and for other things, and Kubernetes is a good example, that will attract people and get them into that specific part of Google Cloud platform, and hopefully in the future, using more and more. So I think they have a very interesting more product than approach, in that sense. >> Okay, so. >> I think I answered one question. >> Yeah, you touched on, yes customers have public and OnPrem. >> Yeah. >> Kind of hybrid, if you will. What about public cloud, you know? Most customers have multiple public clouds in your data or are they tending to get most of it on a single cloud, and might having a second one for some other piece? >> Yeah, I think right now, we're seeing, is a lot of a lot of people using perhaps a couple of platforms. Especially if they have certain size, I'm putting things like serenity and data prophesy aside, but just in terms of public cloud users, they might, again, use a specific platform for a specific service, they might use bare metal servers on software, for example, and VMs on the cloud. People are, by and large, the savvy users do understand that a mix is needed, which also plays to our strength, of course, with tools like Juju and Landscape, we allow you to really solve that operational problem, while being really substrate-agnostic, right? And you don't have to necessarily worry about getting logged in to one or the other. The main thing is, you can manage that, and you can focus on your app. >> All right. Udi, what's the top couple of things that customers are coming to you at these shows for? Where do they find themselves engaging with you as opposed to just, ya know, they're the developers, they're loving what you're doing? >> Sure. So the one thing I mentioned before is operations, right? I've heard about big data, I've heard about Kubernetes. What are my options? Do I hire a team? Do I get a consultant? Do I spend six months reading about this? And they're looking for that help, and I think Juju as an open-source tool and conjure-up as a developer tool that's also open-source. Really expand their options in that sense, and make it much more efficient for them to do that. And the second thing I'd say is Ubuntu is obviously very popular on public cloud, it's popular in production, so production workloads, business-critical workloads. And more and more organizations are realizing that they need to think long and hard about what that means in terms of getting the right support for it, in terms of things like security. An example, this week there was a kernel vulnerability in Linus Distros, I don't think it has a name yet, and we have something called the Canonical Livepatch service which patches kernel vulnerabilities, you can guess by the name. Now, people who have that through our support package have not felt a thing through this vulnerability. So I think we'll start to see more and more of these, where people have a lot of machines running on different substrates, and they're really worried about their up time and what a professional support organization can help them do to maintain that up time. >> It's real interesting times, being a company involved in open sourced, involved in open cloud. I want you to react, there was a quote that Vint Cerf gave at the Google event, I was listening, they had a great session Marc Andreessen and Vint Cerf. >> Yeah it was overcrowed. >> Go there. There was actually room if you got in, but I was glad I got up there, and Vint Cerf said, "We have to be careful about fast leading to instability." What's your take on that? I hear, when I go to a lot of these shows it's like, wow, I used to go from 18 months to six months to six weeks for my deployments. And public cloud will just update everything automatically, but that speed, ya know? As you were just talking, security is one of the issues, but there's instability, what's your take on that? And how are customers dealing with this increasing pace of change, which is the only constant that we have in our industry? >> Yeah, that's very true. I think, so from conversations with customers I've had recently. I've had a few where they've been sitting around and really deliberating what they need to do with this public cloud thing that they've heard about. Trying to buy time, eventually might lead to panicking. So a big financial institution that I met, maybe a month ago are trying to move all in to AWS, right? Whether that's a good thing or a bad thing for them, whether it's the right thing for them, I don't think that discussion necessarily took place, it may well be the best thing for them. But it's the kind of, they're rushing in to that decision, because they took so much time to try and understand. On the other hand, you see people who are much more savvy, and understand that in terms of the rate of change, like you said, it's a constant, so you need to take ownership of your architecture. You can't be locked in to one box that solves all your problems. You need to make sure you have the operation agility and you're using the right tooling, to help you stay nimble when the next big thing comes along. Or the next little thing, which is sometimes just as scary. And I think, again, that's where we're very well placed and that's where we can have very interesting conversations. >> Really interesting stuff. Actually, I just published a case study with City, talking about, they use AWS, I would say tactically would be the way to put it. They build, they have a number of locations where they have infrastructure. Speed and agility absolutely something they need as an outcome. Public cloud is a tool that they use at certain times, but not... There are things they were concerned about in how they build their architectures. Want to give you the last word. We see Canonical, Ubuntu at a lot of shows, you're involved in a lot of partnerships. What do we expect to see from your cloud group, kind of over the next six months, what shall we be keeping an eye on? >> I think on the private cloud side we've been doing some great work into the toggle vertical, and I think you'll see us expanding into more verticals, like financial services, where we've had some good early successes. >> Can I ask, is that NFV-related? It was the top discussion point that I had at OpenStacks on it last year was around NFV. Is it that specific or? >> Yeah, that's an element of it, yeah, but it's about, how do I make my privat cloud economically viable as AWS or Google or Azure would be? How do I free myself from that and enable myself to move between the substrates without making that trade off. So I think that's on the private cloud side. And I think you're going to see more and more crossover between the world of platforms and switches and servers and the world of devices, web-connected devices. We just finished MWC in Barcelona last week. I think we're in the top 13 or 14 bars in terms of visibility, way ahead of most other OS platforms. And I think that's because our message resonates, right? It's great to have five million devices out there, but how do you actually ship a security fix? How do you ship an update? How do you ship an app, and how do you commercialize that? When you have that size of fleet. So that's a whole different kind of challenge, which, again, with the approach we have to operations, I think we are already there, in terms of offering the solution. So I think you're going to see a lot of more activity on that front. And in the public cloud, I'd say it's really about continuing to work ever closer with the bigger public clouds so that you have optimized experiences on Ubuntu, on that public cloud, on your public cloud of choice. And you're going to see a lot more focus on support offerings, sold through those clouds, which makes a lot of sense, not everyone wants to buy from another supplier. It's much easier to get all your needs met through one centralized bill. So you're going to see that as well. >> Udi Nachmany, really appreciate you coming to our studio here to help us with our coverage of Google Next 2017. We'll be wrapping up day one of two days of live coverage here from the SiliconANGLE Media Studio in Palo Alto. You're watching theCUBE (electronic music)

Published Date : Mar 9 2017

SUMMARY :

it's theCUBE. at Ubuntu, thank you me, pleasure to be here. and especially Ubuntu, you and the public IS providers as a whole. Google, AWS, Azure, and many, many others. Canonical, I introduced you as Ubuntu. How should we be referring to these two? and we're very happy with both names. to you for public cloud, is that the cost of cost of what you have?" and in the community, and and on the other side, is that what you see? that they feel they need to address. We're on a public cloud show, and hopefully in the I think I answered you touched on, yes customers Kind of hybrid, if you will. and you can focus on your app. are coming to you at these shows for? that they need to think long I want you to react, there was There was actually room if you got in, You need to make sure you Want to give you the last word. and I think you'll see us Can I ask, is that NFV-related? so that you have optimized appreciate you coming

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Day 2 Kickoff | ServiceNow Knowledge15


 

live from Las Vegas Nevada it's the cute covering knowledge 15 brought to you by service now okay hello everyone we are live for day two of coverage this is the cube our flagship program we go out to the events and extract the signal noise we go over here live in service now's knowledge 15 hashtag no 15 you want to join the conversation we have a back channel live chat on crowd chat new application which I'm excited Dave to show the guys from Sarah's neck as they love good software so but a crowd shot net / no 15 and see the conversation ask questions join our virtual social experience and we'll be happy to address that with your day to coverage live in Las Vegas out of three full days yesterday was a great day we had Frank sloop enough CEO opening up the day really laying down and and in clarifying the future of service now certainly they took a bath on the the stock last week on their earnings still in throwing off a lot of lot of cash great platform business great buying opportunity as Dave and I were speculating and ended the day with John Cleese famous actor writer comedian who we had some fun we try to bring a little bit of Jon Stewart a little bit of Jimmy Fallon I'm jump Road Dave vellante Dave what you think about yes that your laptop working parts of my lap water here I've lost my return key in my M so what you think John Cleese k the holy grail of our of our of our program yesterday he was great I mean we had a nice little bit going on there all ad lib just for the record folks he was not pissed he was totally happy at a great time but was all ad-lib he challenged us on the cube and it was great seeing after we were nervous and he's a pro we couldn't even hold a candle to his performance David it was great seeing him afterwards he came up to us yellow hey mr. classy came up and high-five and a smiling laughing it was great smart guy what you think of the inter very opinionated I thought the interview was great I mean it was weird but it was great I top guest top test of six years he's on a great show we had about you know 50 people behind that's all watching so it was really a lot of fun again but let's get back to the event here day two well you know another top guest coming up today is Fred ludie I think you're really going to enjoy interviewing and you heard him on the keynote John he was talking about the new development platform the new UI the new mobile app all that he was geeking out on all the technologies a lot of things that you're very familiar with borrowing from you know real-time geolocation leveraging the camera in the mobile app a lot of technologies borrow from Facebook and Twitter and a whole that whole real-time crowd a lot of stuff that that that crowd chat uses I know you talk about it all the time angularjs and all these kind of things that people don't understand our new crowd chat application go to crouch at that poke around look at the live one but what you'll notice on that app is one hundred percent as synchronous we use cutting-edge technologies like bootstrap we use angularjs and our new crowd pages coming out we have knowed Java on the backend for analytics really a cross-section of all the different language but node bootstrap angular these are the technologies that truly make it a singer's Facebook by the way is not a synchronous you've got to load the page having a synchronous communications loose from WebSockets days of web browser to fully available data real-time so near real-time is the holy grail today and basically instant is going to be defensive state-of-the-art today in software development that's what service now is showing on the stage and again a lot of it resonated because I hear you talking about all the time and I see it I see the green dot I see the presence I see the real-time nature and that's really what today's modern apps are all about and we'll talk about that today in detail what's under the hood for service now and again I can reiterate what a great software platform service now has I am super impressed the people here a passion about what they do Dave and I say you know we're going to get with Fred and here the founder story the prot chief product officer and all his folks because what they're building is the future generation Frank's Ludeman is a world-class CEO we heard the story of how he was hired you know Fred Letty said his keynote I wake up every day and I want to write code I don't want to be the CEO they hired Frank's luqman built a great business but not only do they have great business fundamentals and how they're executing their business plan Dave they have a great product leadership team the founder stays around every successful company that I talked to and i can highlight you look at them you name them all the ones that are the really sustainable companies Dave the founder stays around this is a lesson that the top VCS and Silicon Valley and around the world are now paying attention to is do not boot the founders out of the company marc andreessen with injuries Horowitz absolutely adamant founder friendly means growth and sustainability the old days of kick the founder out don't work ServiceNow is a great case study of a company that has grown from a seed idea go to market one booth at a show get some customers get some funding have a grade VC build a great product and continually to go to the next level and I think that's the story for us today what's the next level for service now what is that and you're going to see two major themes cloud born in the cloud capabilities asynchronous real-time presidents to enterprise grade enterprise-grade means you can't you can be born in the cloud and enterprise grade that's the Holy Grail Dave that is the key question people ask can you be enterprise-grade can you be agile can you have integrated stacks can you do stuff in real time and do it at a speed and at a scale that's the premise of the cloud and service now is delivering that so even my take on that so I mean you're talking about a cool tech behind it and there's a whole nother story here and Fred muddy and Dave right took us down memory lane today you know sort of the history of the company and going back to the original first knowledge and San Diego showed some pictures that was all fine and well and good but the fact is the piece that I want to add to what you just said is the customer angle I treated out yesterday Frank's lubin has made a career and identifying pain points and resolving those pain points essentially selling aspirin is what I call it and so that's what service now is doing there resolving the pain points within organizations it was interesting to note Dave right and Fred Lunney talked about how in 2008 when the economy was collapsing and Sequoia Capital you remember John put out that famous memo you better you hunker down conserve cash and Fred ludie showed the audience his counterpoint and basically it makes sense to me because what happened in 2008-2009 is people said let's let's start moving to the cloud more aggressively let's ship shift capex to op X and let's try to save money and service now is one of those technologies that really you know is all about saving money we kind of lived through that John right we were the open source version of information and so we have tons of demand around that time for our content service now in a whole different world saw uptick in demand and so they are really out solving customer problems dealing with process problems we're now seeing sort of the next wave the next evolution of that around email and how email is used as a workflow management system and is ineffective at that the hole forms business going to mobile and you saw today in the mobile apps it wasn't forms oriented it wasn't forms front and center forms is still there but it wasn't all about the forms it was all about the mobile experience so they're transitioning from this sort of forms based automation to one that's more mobile optimized that's something to talk to Fred yeah I think I think which day was your pointing out is is that the highlight of during a crisis at Fred Letty pointed out in OA at a critical inflection point of the company Sequoia Capital issued out a memo to all their portfolio come a little bit inside baseball but important to note that they said bunker down hunker down filled a bunker hoard your cash service now and this is where I love this company right they wrote a counter memo to their customers and the venture has a no no this is the winds are shifting we see an opportunity because their customers were going under or having financial problems they shifted their product value proposition to saving cash consolidation and creating an opportunity out of the crisis and I think this is the opportunity with cloud as you pointed out you seeing a transformation in workflows you're seeing a transformation in business process that is changing the game in terms of you know time to value cost structures and then the economics that's the promise of the cloud so again the companies that can take advantage of the times of the shifts and the inflection point because what's happening is the shift is happening and as an inflection point so yeah I think everybody talks about and it's so overused now seventy percent of the money that I t spends is on on keeping the lights on and and only thirty percent is on innovation I like to look it a little differently I like to break it down when i had my cio consultancy with floyer we used to consult and try to get the others to think about putting their portfolio into three categories their application portfolio in the project portfolio running the business growing the business in transforming the business and i think if you think about those things i think servicenow is very transformative and our helping companies run the business differently and grow the business as well so they're sort of fit into all three but they start with transformation and then change the way that people are running the business I think that's a much more effective way to look at that hole 7030 mix and I think service now is changing the way companies work what do you think about service now see earnings are we're out last week EMC report a little bit down VMware blew it away covering for emc you're seeing the big enterprise players service now take a big knife cut on Friday but that's Frank's lubin pointed out there in the long game and they have a platform play and they're throwing up a lot of cash so their cash flow is amazing Wall Street Journal has some articles about this kind of shift that we in a bubble is service now built for the long haul I want your opinion on this Frank subin weighed in on his and I think the software's phenomenal but let's talk about that yeah let's really his wall street not understanding about service so let's recap what happened on Friday service now announced earnings the stock had hit about a 12 billion dollar valuation which is you know sort of the highest valuation roughly that it had hit and people were getting used to service now continuingly continuously beating expectations well they met expectations actually beat by a little they had but they guided lower because of currency headwinds everybody's facing headwinds you saw EMC missed by about fifteen percent and it's you know this week and so all the companies and earnings releases are saying all right we're being more cautious because of currency fluctuations right the dollars getting stronger as a result you're translating international currency back into fewer dollars means less earnings so on an apples-to-apples basis servers now continued to blow it away they grew fifty percent plus but they guided lower they're a little bit more conservative so with the street did is they took about a billion dollars out of the valuation now since then it's come back a little bit it's not not come back to ten points to the loss but i see this john is a very very positive opportunity you said that you call it a buying opportunity i think it probably is you know who knows the markets choppy and maybe maybe you companies like service now that are high flyers you might see them you know up and down evan flow but here's the point and I think you've made this as well they are built for the long term and here's why they they started out in what everybody thought was a very small they've got a 40 to 50 billion dollar total available market that they're going after they're just scratching the surface right now they've got leading-edge technology they're killing the competition and they're growing into new places where typically these types of companies don't go the traditional IT service management folks where are they going they're automating service management not only with an IT but also within HR within finance within legal anything that's service oriented and their billet going after email if it's maybe it's be even bigger than a 40 or 50 billion dollar market so they got a big market they got great tech they got great management so I think there's a lot of room for this company to grow can they go to the collaboration space that's gonna be the question means all about email how much collaborative even ibn about competing with with this with companies like work they went all out HRM well well a CRM a Salesforce i think is a potential big competitor down the road i think they're on a collision course with force calm and Heroku and you know all those app development you know activities that those guys are doing but that's it's early there but I see that yeah damn your point about sales force this is why I think its dangers for sales forces why I think you know maybe we're kind of opening up the kimono here on service now because we're reading the tea leaves but what em what Amazon is done for the cloud and what we're doing with crouched at servicenow is doing for iit meaning they're building integrated technologies for a variety of different use cases that quite frankly it's it's enabling so sales forces cobbling together a bunch of stuff they got chatter I got this and when you put monolithic systems together and try to match them together into quote a you know fake stack that's really not going to work so I think the challenge for the incumbent companies like Salesforce and others is if you cobble together technologies and don't integrate them in there for this new real-time clouded native born in the cloud mentality and have the enterprise grade you will lose some territory so service now is doing both of those and they could take territory very quickly so they're humble saying no no we're not competing I know we got to go but last thing I'll say this frank says ITR our homies that's the Franks lupins you know so it talks about IT and the reason why I see that as a big advantages i T is the one part of the organization that has purview over the entire organization so a single cmdb with nit is very and whoever controls the data will be very interesting so real time having the data having the platform will give you a lot better horizontal platform I love what service now is doing again we're going to go this is our pep in by the way and this is not their messaging but we will probe all the guests Dave we're going to kick off date you this is our intro for day two wall-to-wall coverage when we hear all day here at in Las Vegas with service now nawlins 15 this is the cube I'm John for Dave vellante thanks for watching stay tuned and all day today thats is the cube we'll be right back after this short break

Published Date : Apr 22 2015

SUMMARY :

the piece that I want to add to what you

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hi Jeff Rick here with the cube welcome were excited to to get out and talk to startups people that are founding companies when they come out of stealth mode we're in a great position that we get a chance to talk to him early and we're really excited to have a cute conversation with karthik rao the founder and CEO of signal effects just coming out of stealth congratulations thank you Jeff so how long you've been working behind the scenes trying to get this thing going yeah we've been at it for two years now so two years a founder and I started the company in February of 2013 so excited to finally launch and make our product available to the world all right excellent congratulations that's always a great thing we've launched a few companies on the cube so hopefully this will be another great success so talk a little bit about first off you and your journey we have a lot of entrepreneurs that watch a show and I think it's it's an interesting topic as to how do you get to the place where you basically found in launched a company yeah absolutely I started my career at a company at a cloud company before cloud really exists this is a market there's a company called loud cloud oh yeah Marc Andreessen right recent horse or two of the company and we were trying to do what the public cloud vendors are doing today before the market was really all that big and before the technologies really existed to do it well but that was my first introduction to cloud o came out of college and that's where I met my co-founder Phillip Lou as well Phil and I were both working on the monitoring products at loud cloud from there I ended up at VMware for a good run of about seven years where I ran product had always wanted to start a company and then a couple of years ago Phil and I thought the timing was right and we had a great idea and decided to go build signal effects together okay so what was kind of the genesis of the idea you know a lot of times it's a cool technology looking for a problem to solve a lot of times it's a problem that you know and if I only had one of these they would solve my problems so how did the how did that whole process work yeah it was rooted in personal experience my co-founder phil was at Facebook for several years and was responsible for building the monitoring systems at Facebook and through our personal experience and what we'd seen in the marketplace we had a fundamental belief and a vision that monitoring for modern applications is now an analytics problem modern applications are distributed they're not you know a single database running on is system you know even small companies now have hundreds of VMs running on public cloud infrastructure and so the only way to really understand what's happening across all of these distributed applications is to collect the data centrally and use analytics and so that was our fundamental insight when we started signal effects what we saw in the marketplace was that most of the monitoring technologies haven't really evolved in the past 15 or 20 years and they're still largely designed for traditional static enterprise applications where if you get an alert when an individual node is down or a static thresholds been passed that's enough but that doesn't really work for modern apps because they're so distributed right if one node out of your twenty nodes is having a problem it doesn't necessarily mean that your application is having a trough having a problem and so the only way to really draw that insight is to collect the data and do analytics on it and that's what signal okay really because that distributed nature of modern of modern apps and modern architecture yes there are three things that are fundamentally different number one modern applications are distributed in nature and so you really have to look at patterns across many systems number two they're changing for more frequently than traditional enterprise apps because they're hosted for the most part route applications so you can push changes out every day if you want to and then third they're typically operated by product organizations and not IT organizations so you have developers or DevOps organizations that are actually operating the software and those three changes are quite substantial and require a new set of products right and so the other guys are just they're still kind of in the you know fire off the pager alert something is going down it's very noisy yes when you're firing off alerts every time an individual alert goes off when you've got thousands of a DM and we all know that the trend these days is towards micro services architectures you know small componentized you know containers or VMs and so you don't have to have a very sophisticated large application to have a lot of systems it's so do you fit into other existing kind of infrastructure monitoring systems or kind of infrastructure management systems so I'm sure you know it's another tool right guys got to manage a lot of stuff how does that work yeah we are focused on the analytics part of the problem okay so we collect data from any sources so our customers are typically sending us data you know infrastructure data that they're collecting using their own agents we have agents that we can provide to collect it a lot of the developers are instrumenting their own metrics that they care about so for example they might care about latency metrics and knowing Layton sees by customer by region so they'll send us all that data and then we provide a very rich analytics solution and platform for them to monitor all of this and and in real time detect patterns and anomalies so you just said you have customers but you coming out stealth so you have some beta customers already yes we have great customers already now just beta customers right are great console customers awesome yes congratulation thank you very much they're very excited about our product and we you know they range from small startups to fairly large web companies that are sending in tens of billions of data points every day into signal effects right right and again in the interest of sharing the knowledge with all of our entrepreneurs out there you know when did they get involved in the process how much of the kind of product development definition did they did they participate in you said you've been at it for a couple years yeah we've had a lot of conviction about this space from the very beginning because we our team had solved this problem for themselves and in previous experiences but we did include we've been in beta for about six months but better to launch and so over the course of those six months we recalibrated based on feedback we got from customers but on the whole we you know are we philosophy and the approach that we took was was pretty much validated by the early customers that we engaged with okay excellent and so um I assume your venture funded we are can you can you talk about who your who your backers are yes we raised twenty eight and a half million dollars eight million dollars yeah twenty-eight point five million dollars from andreessen horowitz okay with Ben Horowitz on our board okay and Charles River ventures with a lurker on our board and how big are you now time in terms of the company well we're just getting started now right at this is 1 million all that money - well we we've got a great group of engineers or our company is you know and still in the few dozen people stage at this point ok we're planning to invest aggressively in building out our team both on R&D and on the go-to-market side this excellent once you detect patterns and anomalies what's kind of the action steps you work with with other systems to swap stuff out together because now I hear like it's these huge data centers they don't swap out this they don't swap out machines they swap out racks it's soon they'll be swapping out data centers so what are some of the prescriptive things that people are using they couldn't do before by using your yeah I'll give you a great example of that one of our early beta customers they do code pushes very aggressively you know once a week they'll push out changes into their environment and they had a signal effects console open which and we're a real-time solution so every second they're seeing updates of what was happening in their infrastructure they pushed out their code and they immediately detected a memory leak and they saw their memory usage just growing immediately after they did their code Bush and they were able to roll it back before any of their users noticed any issues and so that's an example of these days a lot of problems introduced into environments are human driven problems it's a code push it's a new user gets onboard it or a new customer gets onboard and all of a sudden there's 10x the load onto your systems and so when you have a product like signal effects where you can in real time understand everything that's happening in your environment you can quickly detect these changes and determine what the appropriate next step is and that appropriate next step will depend on your application and who you are and what you're building right so our key philosophies we get out of your way but we give you all of the insights and the tools to figure out what's happening in your arm right it's interesting that really kind of two comes from from your partners you know kind of Facebook experience right because they're pushing out new code all the time when there's no fast and break things right right exactly and then you're at VMware so you know kind of the enterprise site so what if you could speak a little bit about kind of this consumerization of IT on the enterprise side and not so much the way that the look and feel of the thing works but really taking best practices from a consumer IT companies like Facebook like Amazon that really changed the game because it used to be the big enterprise software guys had the best apps now it's it's really flipped for people like Google and Netflix and those guys have the best apps and even more importantly they drive the expectation of the behavior of an application every Enterprise is finally getting it and then are they really embracing it we're definitely seeing a growth in new application development I think you know when I spend a lot of time talking to CIOs at enterprises as well and they all understand that in order to be competitive you have to invest in applications it's not enough to just view IT as a cost center and they're all beginning to invest in application development and in some cases these are digital media teams that are separate from traditional IT and other places it's you know they're they're more closely tied together but we absolutely see a kind of growth in application development in many of these end up looking a lot like the development teams that we see here in the Bay Area you know and companies that are building staffs and consumer cloud apps yeah exciting time so you should coming out of stealth what's kind of your your next kind of milestone that you're looking forward to you have a big some announcements you got show you're gonna kind of watch out we're we're we're gonna see you make a big splash well for us it's it's steadily building our business and so we hope to you know we're launching now and we've got a lot of great customers already and hope to sign on several more and help our customers build great applications about that's our focus again congratulations two years that's a big development project Karthik thank growl the founder and CEO of signal effects just launching their company coming out of stealth we'd love to get them on the cube share the knowledge with you guys both the people that are trying to start your own company take a little inspiration as well as as the people that need the service tomorrow with the cloud with a modern application thanks a lot thank you Jeff thank you you're watching Jeff Rick cube conversation see you next time

Published Date : Mar 12 2015

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Day 1 Wrap | Oracle OpenWorld 2013


 

bye okay welcome back everyone this is SiliconANGLE and Mookie bonds to cube our flagship program we got the advances reconsider from the noise I'm John foreach n with Dave vellante here for just a conversation Dave about what's going on oracle openworld day one of three days of live coverage here in San Francisco what's your take dick well first of all John miss you yes I had furrier withdrawals here so welcome back them first segment we've done together all day I was out at Santa Barbara last night in checking out the scene down there made it back not going to miss an Oracle OpenWorld for the world I love a work eloping world because it's like Isla Vista in Santa Barbara except it's tech people going crazy over the technology so mas coyote is draped in Red John well different in a few weeks ago at vmworld but I mean it's always great because you know Oracle has the muscle Dave as you know we always talk about every year Oracle's so you know transitioning from that telco role of extracting value from the ecosystem Oracle's making moves Larry Ellison really is a gamer he wants to make his mark on the industry he sees himself as the heir apparent to steve jobs in the end the end the historic hall fame of tech industry and he's here to win it's a game to him and I think you see oracle just in the past four years since we've been covering them being kind of a this is a throwaway game for them to like really being in the game they're making the announcements they're heavy and cloud they're making a faster more relevant timely announcements again they're a monster they're in there a huge accounts huge dollars and a rounding number on their sales spreadsheet would take a company public these days so you know those startups are doing well Oracle still has the muscle and they have huge clients and I'm going to watch and I think you know you ask me might take perform over here a consistent story from Oracle it's engineered software engineered heart with hardware it's vertical integration it's trying to develop best to breed its spending on R&D now they've basically co-op to the Big Data theme you know we hear a lot about their cloud so you know it's fun to criticize Oracle right they charge a lot a you know coops industry terms and act like they invented it on and on but here's the deal they spent a lot of money on R&D Allison's like a start-up CEO I mean he's that engage them I resisted this session talking to some executives and in the infrastructure business and they're telling me I Larry's call me every week wants to know the update on the new product and output when it's coming when it's ready you know herds the same way so you guys are intense focus on as you said winning that is all about winning it's a zero-sum game to Oracle it's the chest it's a chess board for Larry and I think you know one of the things we're seeing some news here we had our guys at the press conference mark hurd made an announcement about the human capital management software you know they're you know it's classic Oracle swiping at the competition work day has been booming of late and you know they're under pressure you know and you know workday asli the PeopleSoft guides have a huge chip on their shoulder they're winning they're doing well and Oracle's not happy about it so I mean obviously they're going to be moving very very aggressive against that and then just in all fronts the chessboard of conversion infrastructure the Sun acquisition really the ultimate cherry on top for Oracle relative to their future positioning they are betting the ranch on an apple-like strategy where containing the hardware focusing on the software and bundling in the hardware to the software as a fully enclosed system purpose-built hardening it out is ultimately their big bet David I'm telling you it will work for some companies and that lock in is a small price to pay for the functionality if they can deliver well and I think they I think Oracle can deliver you know the question is is as we're talking about with ray Wang can they deliver both on the promise of integrated systems I have no doubt Oracle can do that because they're spending a lot of money on it they got good technology people they've got good technology and and so eventually they're going to make that integration play work and they already are making Network the big question I have John is can they innovate and be best to breed at each layer of the stack that's something that's really hard to do guys like EMC and Cisco and VMware have chosen to partner to do that that's always been IBM's big challenge right i mean what's IBM number one at what product is IBM number one besides mainframes it's hard to come up with one okay then same question of Oracle what product is Oracle number one at besides database that's Oracle's challenge you know can they be best in storage can they be best in servers can they be best in applications they would argue their best in applications and I think big date is a big challenge here we heard inside the cube here day one that people don't want to pay licenses for data that's not being used and there's a big issue around the how data works how people using their computing environment it's not a monolithic environment anymore relative to the database there's new unstructured environments most of the data is not stored in relational databases why should I pay an Oracle lights of them I got virtualization I got scale-out open source these are new environments that are putting great pressure on Oracle and if you look at Mark Hurd and how he reports to the street all he talks about is our revenues licenses are up x percent barrel tins of the market well if demarcus declining and you're up what does that mean maybe this shifting to another area so Dave this is a concern that I have about Oracle is their core business metrics might not be on the right numbers yes software's growing relative to what I'm a declining market or shifting market those are the open questions we will find out this backdoor I think that well here's here's something I want to share with you so we did some wheat research and Wikibon fifty percent of the customers that we talked to in the Wikibon community said they're willing to risk lock-in to get integration and function so then and only fifteen percent said we're dogmatic about open source now over time that open source crowd as you well know is going to build up the capabilities but fifteen percent is the toehold for the start of startup crowd Oracle's working on that fat middle and that's really where they do let's talk about the dogmen the dogma for IT enterprises simply there's contract negotiations all posturing for contract negotiations almost every single CIO I talk to and we've talked to Dave have either told us publicly and privately hey at the end of the day I care about the cost structure the environment and to if there's a hardened top unlock in it doesn't it's irrelevant then and the example that we've always using the cube is you the Intel microprocessor do you really care about the proprietary software involved in an Intel processor no just gets the job done and it enables other things that's the key question that we're looking at right now in the computer industry is where is that hardened environment where being collapse elation of the complexity has been taken away to the point where it's absolutely functional that is ultimately to be the key and I think that's going to have to enable data fabric layer and then top of stack of applications I think that's a VMware strategy is a good one I think of Oracle can pull that off they could be the Intel of this cloud error well the other big battle is the organizational battle because Oracle obviously sells the dbas and application heads and everybody else in the hardware business sells to infrastructure people and let's face it the dba's and the application heads have all the juice in the marketplace so that's those guys are driving the buying decisions now as companies like VMware become more strategic they can maybe get some access to those individuals but still Oracle an essay p own that it all you do skoda you go to sa p sapphire you come to oracle openworld a lot of suits you go to emc world and you're seeing you know a lot of infrastructure people so that's a big battle that people taking on but i would if i'm a customer i would absolutely have some alternative infrastructure around wouldn't go just all red stack there might be some situations where i want to do that i guess the point I'm making is a lot of the application heads don't care if they spend more on infrastructure they don't care if they get locked in because they care about how fast the application runs how easy it is deploy how agile it is what their service experience is like that's what they care about I think ultimately it's going to come down at ability to be flexible have the application support so Oracle obviously will have the ability in most their companies to do that the question is do they have the right product mix and I think giving the customer's choice that's what we've seen with OpenStack in particular and you look at OpenStack what that's done is given this choice to the enterprise's to do whatever they want relative to having a private and public and hybrid cloud environment and that's ultimately going to help with the kind of the choice option so I mean that's kind of we've heard Oracle's portfolio or has got one of everything we heard you were in the cards so you didn't hear Thomas curing this morning but I mean you would have thought they were invent big data I mean it was a dupe connectors in-memory databases you're talking oh you know no sequel key value stores we got at all and they do actually have a lot of that hey so the portfolio is very robust they can tick the boxes they can they can play that functionality game with anybody and the real advantages they talk to the CIO now over here you've got the walk-off the marc andreessen crowd right none of my startups by Oracle hey stuff so it's those guys it's the open source crowd that ultimately is going to get leverage in the marketplace and you know John you and I have talked about this in the cube a lot ultimately long term open source wins Gary Blum was on the cube earlier CEO of now CEO president MarkLogic Dave he's been a I think 17 years of Oracle insane amount of years he's been there from the beginning he goes back to veritas as well you know he had an interesting point he said that in MarkLogic they have a half a DBA for ten dba's that are on staff for oracle that's a nine and a half labor pool reduction in cost and you're granted some of those guys might retire kind of like mainframe guys in the old days but like still you don't know about a massive amount of restricting of resources I want to get your take on the data economy type role I mean the data economy we're talking about new economics what's your take on I mean that ratio is really the kind of magnitude we're seeing relative the big data so here's my take on that is is I think that rightly so the startups are doing what Larry always does he compares his state of the art to somebody else's n minus 2 and that's what the startups are doing right there's a lot of legacy Oracle environments very easy to go in and say okay I can reduce your operating expense here's the challenge Oracle knows this and they see that threat so what Oracle's trying to do is is is cut that you know to whatever degree it can cut that and and close that gap and then you know have the cios bet on oracle because their quote unquote less risky right nobody ever get fired for bringing on IBM so the game that they have to play I heard Gary say we have a five-year lead on the competition so it's like fusion-io and EMC right EMC it lead on on emc we had packed LC on the QB said hey we're behind we're going to catch up how did they catch up they went out and they bought a company now I haven't caught up yet but they went out bought a company they started investing R&D but they're closing that gap and so that's the game that they play okay we're here inside the cube this is SiliconANGLE Yvonne's coverage of the cube stay with us we're going to be going to come back with Jeff Kelly Dave next we have any more guests coming in we're done this is a wrap for the day okay we'll be back tomorrow on Tuesday stay here SiliconANGLE guns the cue our flagship program day one wrap up here at Oracle OpenWorld yes my goal she's coming on we got a bunch of guys coming on from emc emc has 80,000 oracle customers oracle itself says it has 40,000 hardware customers so that's going to be an interesting we want having a special thanks out the qlogic for letting us stay in their booth again fourth consecutive year the legacy SiliconANGLE and CNBC are broadcasting live here at oracle openworld this is day one coverage with new Act tomorrow with the keynote in the middle of the afternoon all day coverage starting at nine at ten o'clock tomorrow morning here from the cube stay with us and see you tomorrow

Published Date : Sep 24 2013

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Pat Gelsinger | VMworld 2013


 

(upbeat music) >> Hey welcome back to VMWorld 2013. This is theCUBE, flagship program. We go out to the events to extract the signal from the noise. I'm John Furrier, the founder of SiliconANGLE. I'm joined with David Vilante, my co-host from Wikibon.org and we're kicking off today with an awesome interview. CEO of VMWare, Pat Gelsinger, CUBE Alumni. Been on the theCUBE with Dave and I multiple times. So many times. You are in like the leaderboards. So in terms of overall guest frequency, you've been up there, but also you're also the top dog at VMWare and great to see you again. How are you feeling? >> Thank you, thank you. Good morning, guys. >> Pleasure. >> Good to see you. >> So what's new? I mean obviously you're running the show here. You're running around. Last night you were at the NetApp event. You ran through CIO, R&D. You got to go out and touch all the bases out here. >> Yeah, yeah. >> What does that look like? What have you done and obviously, you did, the key note was awesome. What else is going on? >> You know, everything, you know, VMWorld is just, it's just overwhelming, right? I mean 23,000 people almost. I mean you know the amount of activities around that and it really has become the infrastructure event for the industry and you know, if you're anything related to infrastructure, right, what's going on, right in the enterprise side of IT, you got to be here, right? And there's parties everywhere. Every vendor has their events. Every you know, different particular technology area, a bunch of the things that we're doing, and of course to me, it's just delightful that I can go touch as many people and you know, they get excited to see the CEO. I have no idea why, but hey I get to show up. It's good. >> You've been in the industry for a long time. Obviously you've seen all the movies before and we've talked about the seas of change in the EMC world when you were there, but we had two guests on yesterday that were notable. Steve Herrod who's now a venture capitalist at Generalcatalyst and Jerry Chen who's a VC at Graylock, and we have a 10-year run here at VMWare which is esteemed by convention, but the first five years were a lot different than the last five years, and certainly, the last year you were at the helm. So what's changed in the past 24 months? A lot of stuff has certainly evolved, right? So the Nicira acquisition certainly changed up, changed everything, right? You saw software-defined data center now come into focus this year, but really, just about less than 24 months, a massive kind of change. What, how do you view all that? How do you talk to your employees and the customers about that change? >> Well you know, as we think about the software-defined data center vision, right, it is a broad comprehensive powerful vision for rearchitecting how the data center is operated, how customers take advantage of it. You know and the results and the agility and efficiency that comes from that. And obviously the Nicira acquisition is sort of the shot heard 'round the world as the really, "Okay, these guys are really serious "about making that happen." And it changes every aspect of the data center in that regard. You know and this year's VMWorld is really, I'll say, putting the beef on the bones, right? We talked about the vision, we talked about each of the four legs of it: compute, networking, storage and management of automation. So this year it's really putting the beef on the bones and the NSX announcement, putting substance behind it. The vSAN announcement, putting substance behind it. The continuing progress of management and automation. And I think everything that we've seen here in the customer conversations, the ecosystem of partner conversations are SDDC is real. Now get started. >> Can you, I think you've had some fundamental assumptions in that scenario, particularly around x86 in the service business. Essentially if I understand it, you've said that x86 will dominate that space. You're expecting status quo in the sense that it will continue to go in the cadence of you know, cores and Moore's Law curve even though we know that's changing. But that essentially will stay as is and it's the other parts, the networking and the storage piece that you're really, where you define conventions. Is that right? >> Yeah certainly we expect a continuing momentum by the x86 by Intel in that space, but as you go think about software-defined everything in the data center really is taking the power of that same core engine and applying it to these other areas because when we say software-defined networking, right, you need a very high packet flow capability and that's running a software on x86. We need to talk about data services running in software, right? You need high performance. It's snapshots, file systems, etc. running on software, no longer bound to you know physical array. So it really is taking that same power, that same formula right, and applying it to the rest of the elements of the data center and yeah, we're betting big right, that that engine will continue and that we'll be successful in being able to deliver that value in this software layer running on that core powerful Silicon engine. >> So Pat, so obviously when you came on board, the first thing you did was say, "Hey, the pricing. "I want to change some things." Hyper-Visor's always been kind of this debate. Everyone always debates about what to do with Hyper-Visor. But still, virtualization's still the enabling technology so you know, you kind of had this point where the ball's moving down the field and all of a sudden, in 2012, it changed significantly, and that was a lot in part with your vision with infrastructure. As infrastructure gets commoditized, what is going to change in the IT infrastructure and for service providers, and the value chains that's going to be disrupted? Obviously economics are changing. What specifically is virtualization going to do next with software defined that's going to be enabling that technology? >> Yeah, you know and I, you know, we're not out to commoditize. We're out to enable innovation. We're out to enable agility, right, and then the course of that, it changes what you expect and what the underlying hardware does. But you know, it's enabling that ecosystem of innovation is what we're about and customers to get value from that and as you go look at these new areas, "Hey, you know, we're changing how you do networking." Right, all of a sudden, we're going to create a virtual network overlay that has all of these services associated with it that are proficient just like VMs in seconds. We're creating a new layer of how storage is going to be enabled. You know, this policy-driven capability. Taking those capabilities that before were tightly bound to hardware, delivering it through the software layer, enabling this new magnificent level of automation and yesterday's demo with Carl. I mean Carl does a great CTO impersonation, doesn't he? And he's getting some celebrity action. He's like, "I got the bottle." >> Oh yeah. >> Steve Herrod gave him a thumbs up too. >> Yes, yeah Steve gave him a good job. But you know, so all of those pieces coming together, right, is you know, really, and you know, just the customer and the ecosystem response here at the show has been, "Oh, you know, right, "SDDC, it's not some crazy thing out there in the future. "This is something I can start realizing value for now." >> Well it's coming into focus. It's not 100% clear for a lot of the customers because they're still getting into the cloud and the hybrid cloud, I call it the halfway house to kind of a fully evolved IT environment, but you know. How do you define? >> No it is the endgame. Hyper cloud is not a halfway house. What are you talking about? What are you talking about? >> To to full all-utility computing. That is ultimately what we're saying. >> Halfway house? >> I don't mean it that way. (group laughs) >> Help me. >> Okay next question. >> (chuckles) When you're in a hole, stop digging, buddy. >> So how do you define the total adjusted mark at 50 billion that Carl talked about? >> Yeah you know, as we looked at that, we said across the three things, right that we said, software-defined data center, 28 billion dollars; hyper cloud, 14 billion; eight billion for the end-user computing; that's just 50 billion opportunity. But even there, I think that dramatically understates the market opportunity. IT overall is $1.7 trillion, right? The communications, the services, outsourcing, etc. And actually the piece that we're talking about is really the underpinnings for a much larger set of impact in the part of what applications are going to be developed, how services are delivered, how consumers and businesses are able to take advantage of IT. So yes, that's the $50 billion. We'll give you the math, we'll show you all the details of Gartner's and IDC's to support it. But to us, the vision and the impact that we're out for is far more dramatic than that would even imply. >> Well that's good news because we said to Carl, "It's good that your market cap is bigger than--" (Pat laughs) >> Oh yeah your TAM is bigger than your market cap. Well okay now we-- >> Yeah, that's nice, yeah. Yeah, we're out to fix the market cap. >> Yeah he said, "Now we got to get the 50 billion. So I'm glad to hear there's upside to the TAM. But I wanted to ask you about the ecosystem conversation. When you talk about getting things like you know, software defined network and software defined source, what's the discourse like in ecosystem? For guys like, let's take the storage side. EMC, NetApp last night, they say, "Hey you know, software defined storage. "We really like that, but we want to be in that business." so what, talk about that discussion. >> Yeah, clearly every piece of software defined, whether it's software defined storage, software defined data services, software defined security services or networking, every piece of that has ecosystem implications along the way. But if you go talk to a NetApp or a EMC, they'd say, "You're an appliance vendor." And they would quickly respond and say, "No, our value's in software, "and we happen to deliver it as an appliance." And we'd say, "Great, let's start delivering "the software value as a software appliance "through virtualization and through the software delivery "mechanisms that we're talking about for this new platform." Now each one of them has to adjust their product strategies, their, you know, business strategies to enable those software components, right, independent of their hardware elements for full execution and embodiment into the software-defined data center feature. But for the most part, every one of them is saying, "Yes, now how do we figure out how to get there, "and how do we decompose our value, embody it it in new ways "and how can we enable that in "this new software-defined data center vision?" >> And they've always done that with software companies. I mean certainly Microsoft and Oracle have always grabbed a piece of the storage stack and put it into their own, but it's been very narrow, within their own spaces, and of course, VMWare is running any application anywhere. So it's more of a general purpose platform. >> Absolutely. >> Is it a tricker fit for the ecosystem to figure out where that white space is? >> Absolutely. Every one of them has to figure out their strategy. If you're F5, you know, I was with John McAdam this morning. "Okay, how do I take my value?" And you would very quickly say, "Hey, our value's in software. "We deliver it as mostly as appliances, "but how do we shift, you know, your checkpoint?" Okay, you know, they're already, right, you know, our largest software value or Riverbed, you know, the various software vendors and security as well. Each one of them are having to rethink their strategies and the context of software define. Our customers are saying, "Wow, this is powerful. "The agility and the benefits that I get from it, "they're driving them to go there." >> So what's the key to giving them confidence? Is it transparency? You're sharing roadmaps during integration? >> Yes, yes, yes. >> Anything else? Am I missing anything there? >> You know, also how we work with them and go to market as well. You know, they're expecting from us that, okay, "you know, if this is one of our accounts, "come in and work with us on those accounts as well." So we do have to be transparent. We have to the APIs and enable them to do integration. We have to work with them in terms of enabling their innovation and the context of this platform that we're building. But as we work along the way, we're getting good responses to that. >> Pat, how do you look at the application market? Now with end-user computing, you guys are picking that up. You got Sanjay Poonen coming in and obviously mobile and cloud, we talked about this before on theCUBE, but core IT has always been enabling kind of the infrastructure and then you get what you get from what you have in IT. Now the shift is, application is coming from outside IT. Business units and outside from partners, whether they're resellers. How do you view that tsunami of apps coming in that need infrastructure on demand or horizontally scalable at will? >> Yeah so first point is, yes, right, we do see that, you know, as infrastructure becomes more agile and more self provisioned, right, more aligned to the requirements of applications, we do see that it becomes a tsunami of new applications. We're also working very hard to enable IT to be the friend of the line of business. No longer seen as a barrier, but really seen as a friend, partner enabler of what they're trying to do because many of the, you know, line of businesses have been finding way. You know, how do I get around the slow-moving IT? Well we want to make IT fast-moving and enabling to meet their security, governance, SLA requirements while they're also enabling these powerful new applications to emerge and that to us is what infrastructure is all about for the future is enabling, you know, businesses to move at the speed of business and not have infrastructure being a limiter and as we're doing things, you know, like the big data announcements that we did, enabling infrastructure that's more agility, you see us do more things in the AppDev area over time, and enabling the management tools to integrate more effectively to those environments. Self-service portals that are enabling that and obviously with guys like Sanjay in our mobile initiative, yeah that's a big step up. Don't you like Sanjay? He's a great addition to the team. >> Yeah Sanjay's awesome. He's been great and he has done a lot on the mobile side. Obviously that is something that the end users want. >> That's an interesting way that I put him into that business group first. (group chuckles) >> Well on the Flash side, so under the hood, right? So we look under the hood. You got big data on the dashboard. Everyone's driving this car to the new future of IT. Under the hood, you got Flash. That's changing storage a bit and certainly reconfiguring what a DaaS is and NaaS and SaaS and obviously you talked about vSAN in your key note. What is happening, in your vision, with compute? I mean obviously as you have more and more apps hitting IT, coming in outside core IT but having to be managed by core IT, does that change the computing paradigm? Does it make it more distributed, more software? I mean how do you look at that 'cause that's changing the configuration of say the compute architecture. >> Sure and I mean a couple of things, if you think about the show here that we've done, two of them in particular in this space, one is vSAN, right? A vSAN is creating converged infrastructure that includes storage. Why do you do that? Well now you have storage, you know, apps are about data, right? Apps need data to operate on so now we've created an integrated storage tier that essentially presents an integrated application environment in converged infrastructure. That changes the game. We talked about the Hadoop extension. It changes how you think about these big data applications. Also the Cloud Foundry announcement. Right on/off premise of PaaS layer to uniquely enable applications and as they've done that on the PaaS layer, boy, you don't have to think about the infrastructure requirements to deploy that on or off premise or increasingly as I forecast for the future, hybrid applications, born in the hybrid, not born in the cloud, but born in the hybrid cloud applications that truly put the stuff that belongs on premise on premise, puts the stuff that belongs on the cloud in the cloud, right and enables them to fundamentally work together in a secure operational manner. >> So the apps are dictating through the infrastructure basically on demand resources, and essentially combine all that. >> Absolutely. Right. The infrastructure says, "Here's the services "that I have already, right, in catalogs "that you can immediately take advantage of, "and if this, you fit inside "of these catalogs, you're done." It's self-provisions from that point on and we've automated the operations and everything to go against that. >> So that concept of "born in the hybrid" is a good one. So obviously that's your sweet spot. You're going from a position. >> Yeah and this stupid halfway house hybrid comment. I mean I've never heard something so idiotic before. >> One person, yeah. (group chuckles) >> I don't know, it was probably an Andreessen comment or something, I don't know. (group chuckles) >> He's done good for himself, Marc Andreessen. >> Google and Amazon are obviously going to have a harder time with that, you know, born in the hybrid. What about Microsoft? They got a good shot at born in the hybrid, don't they? >> Yeah, you know and I think I've said the four companies that I think have a real shot to be you know, very large significant players for public cloud infrastructure services. You know, clearly Amazon, you know Google, they have a large, substantive very creative company. Yeah Microsoft, they have a large position. Azure, what they've done with Hyper-V and ourselves, and I think that those, you know the two that sort of have the natural assets to participate in the hybrid space are us and Microsoft at that level, and obviously you know we think we have lots of advantages versus Microsoft. We think we're miles ahead of them and SDDC, right, we think the seamlessness and the compatibility that we're building with one software stack, not two. It's not Azure and Hyper-V. It is SDDC in the cloud and on premise that that gives us significant advantages and then we're going to build these value rate of services on top of it, you know, as we announced with Desktop as a Service, Cloud Foundry as a Service, DR as a service. We're going to quickly build that stack of capabilities. That just gives substantial value to enterprise customers. >> So I got to ask you, talk about hybrid since you brought it up again. So software defined data center software. So what happens to the data center, the actual physical data center? You mentioned about the museum. I mean what is it going to look like? I mean right now there's still power and cooling. You're going to have utility competing with cloud resources on demand. People are still going to run data centers. >> You're talking about the facility? >> Yeah, the actual facility. I'm still going to have servers. This will be an on premise. Do you see that, how do you see that phasing out to hybrid? What does that look like physically for someone to manage? Just to get power, facility management, all that stuff. >> Yeah and in many ways, I think here, the you know, the cloud guys, Googles and Amazons and Yahoos and Facebooks have actually led the way in doing some pretty creative work. These things become you know, highly standardized, highly modularized, highly scalable, you know, very few number of admins per server ratio. As we go forward, these become very automated factories, right, of cloud execution. Some of those will be on premise. Some of those will be off premise. But for the most part, they'll look the same, right, in how they operate and our vision for software defined data center is that software layer is taking away the complexity, right, of what operates underneath it. You know, they'll be standardized, they'll be modularized. You plug in power, you plug in cooling, you plug in network, right, and these things will operate. >> Basically efficient down to the bone. >> Yeah. >> Fully operated software. >> Yeah and you know, people will decide what they put in their private cloud, you know, based on business requirements. SLAs, you know, privacy requirements, data governance requirements, right? I mean in Europe, got to be on premise in these locations and then they'll say, "Put stuff in the public cloud "that allows me to burst effectively. "Maybe a DR because I don't do that real well. Or these applications that belongs in the cloud, right because it's distributive in nature, but keep the data on premise. You know, and really treat it as a menu of options to optimize the business requirements between capex to opex, regulatory requirements, scale requirements, expertise, mission critical and all of those things then are delivered by a sustainable position. Not some stupid hybrid halfway house. A sustainable position that optimizes against the business requirements that they have. >> Let me take one of those points, SLA. Everybody likes to attack Amazon and its SLAs, but in many regards. >> Yeah, I'm glad I got your attention. >> Yeah, that's good, we're going to come back to that John. (group chuckles) >> In my head right now. >> I don't think we're done with that talk track. (laughs) So it's easy to attack Amazon and SLAs, but in essence, the SLA is, to the degree of risk that you're willing to take and put on paper at scale. So how transparent will you be with your SLAs with the hybrid cloud and you know, will they exceed what Amazon and Google have been willing and HP for that matter have been willing to promise at scale? >> Oh yeah, absolutely. I mean we're going to be transparent. The SLAs will have real teeth associated with them, you know, real business consequences for lack of execution against them. You know, they will be highly transparent. You know, we're going to have true, we're going to measure these things and you know, provide uptime commitments, etc. against them. That's what an enterprise service is expected, right? At the end of the day, that's what enterprises demand, right? When you pick up the phone and need support, you get it, right. And in our, the VMWare support is legendary. I'm just delighted by the support services that we offer and the customer response to those is, "Hey you fixed my problem even when "it wasn't your problem and make it work." And that's what enterprise customers want because that's what they have to turn around and commit back to their businesses against all of the other things as well. You know, regulatory requirements, audit requirements, all of those types of things. That's what being an enterprise provider is all about. >> John wants to get that. Talk about public cloud. (Pat laughs) >> I want to talk about OpenStack because you guys are big behind OpenStack. You talk about it as a market expansion. Internally what are some of the development conversations and sales conversations with customers around OpenStack instead of status, what's it doing, how you guys are looking at that and getting involved? >> Yeah, you know, we've clearly said you know, that you have to think about OpenStack in the proper way. OpenStack is a framework for building clouds, and you know, for people who are wanting to build their own cloud as opposed to get the free package cloud, right, you know, this is our strategy to enable those APIs, to give our components to those customers to help them go build it, right and those customers, largely are service providers, internet providers who have unique scale, integration and other requirements and we're finding that it's a good market expansion opportunity for us to put our components in those areas, contribute to the open source projects where we truly have IP and can differentiate for it like at the Hyper-Visor level, like at the right networking layer and it's actually going pretty well. You know, in our Q2 earnings call, you might recall, you know, I talked about that our business with the public OpenStack customers was growing faster than the rest of our business. That's pretty significant, right, to say, "Wow, if it's growing faster, "that says the strategy is working." Right, and we are seeing a good response there and clearly we want to communicate. We're going to continue that strategy going forward. >> And the installed base of virtualization is obviously impressive and the question I want to ask you is how do you see the evolution of the IT worker? I mean they have the old model, DBA, system admins, and then now you have data science on the big data side so with software defined data center, the virtualization team seems to be the center point for that. What roles do you see changing with hybrid cloud and software defined data center and user computing? >> Well I think sort of the theme of our conference is defy convention. Right and why do we do that? Because we really see that the, you know, the virtual admin and the virtual infrastructure that they have really become the center of IT. Now we need the competence of networking, the security guys, the database guys, but that now has to happen in the context, right, of a virtualized environment. DBA doesn't get to control his unique infrastructure. The Hadoop guy doesn't get his own unique infrastructure. They're all just workloads that run on this virtualized infrastructure that is increasingly adept and adaptable, right, to these different workload areas and that's what we see going forward as we reach into these new areas and the virtual admin, he has to go make best buddies with the networking guy and say, "Let me talk to you about virtual networking "and how we're going to cross between the virtual overlay "domain and the physical domain and how these things "are going to stitch together for making your job better "right, and delivering a better solution "for our line of business and for our customers." >> One thing you did to defy convention is get on stage with Marc Andreessen. So I want to talk about that a little bit. You guys had I would call it, you know, slight disagreements and, into the future. >> Just a little. >> But I thought you were kind to him. And he said, you know, "No startup that I work with "is going to buy any servers." And I thought you were going to add, no never mind. I won't even go there. (group laughs) I won't even go there, I want to be friends. No so talk about that a little bit, that discussion that you had. Your view of the world and Marc's. How do you respond to that statement? Do they grow up into VMWare customers? Is that the obvious answer? >> I mean I have a lot of regard. You know, Marc and I have known each other for probably close to two decades now and you know, we partnered and sparred together for a long time and he's a smart, successful guy and I appreciate his opinions. You know, but he takes a very narrow view, right, of a venture seed fund, right, who is optimizing cashflow, and why would they spend capital on cashflow when they can go get it as a service? That's exactly the right thing for a very early stage startup company to do in most cases, right? Marc driving his customers to do that makes a lot of sense, but at the end of the day, right, if you want to reach into enterprise customers, you got to deliver enterprise services, right? You got to be able to scale these things. You got to be cost-effective at these things and then all the other aspects of governance, SLAs, etc. that we already talked about. So in that view, I think Marc's view is very perspective. >> Also Zynga and those guys, when they grew up on Amazon, they went right to bare metals as soon as they started scale. >> They had to bring it back in right 'cause they needed the SLAs, they needed the cost structures. They wanted to have the controls of some of those applications. >> And rental is more expensive at the end of the day. >> There you go. Somebody's got to pay the margins, right, you know, on top of that, to the providers so you know, I appreciate the perspective, but to me it is very narrow and periconchal to that point of view and I think the industry is much broader and things like policy and regulation are going to take decades, right? Not years, you know, multiple decades for these things to change and roll out to enable us a mostly public cloud world ever, right, and that's why I say I think the hybrid is not a waystation, right? It is the right balance point that gives customers flexibility to meet their business demands across the range of things and Marc and I obviously, we're quite in disagreement over that particular point. >> And John once again, Nick Carr missed the mark. We made a lot of money. >> I think Marc Andreessen wants to put a lot of money into that book. Everyone could be the next Facebook where you you know, you build your own and I think that's not a reality in enterprise. They kind of want to be like Facebook-like applications, but I wanted to ask you about automation. So we talked to a lot of customers here in theCUBE and we all asked them a question. Automation orchestration's at the top of the stack. They all want it, but they all say they have different processes and you really can't have a general purpose software approach. So Dave and I were commenting last night when we got back after the NetApp event was you know, you and Paul Murray were talking in 2010 around this hardened top when you introduced that stack and with infrastructure as a service, is there a hardened top where functionality is more important than which hardware you buy so you can enable some of those service catalogs, some of those agility features in automation because every customer will have a different process to be automated. >> Yeah. >> And how do you do that without human intervention? So where is that hardened top now? I mean is it platform as a service or is it still at the infrastructure as a service model? >> Yeah, I think clearly the line between infrastructure as a service and platform as a service will blur, right, and you know, it's not really clear where you can quite draw that line. Also as we make infrastructure more application aware, right, and have more application development services associated with it, that line will blur even more. So I think it's going to be hard to call, you know, "Here's that simple line associated with it." We'd also argue that in this world that customers, they have heterogeneous tools that they need to work with. Some will have bought in a big way into some of the legacy tools and as much as we're going to try help them move past some of those brittle environments, well that takes a long time as well. I'd also say that you know, it's the age of APIS, not UIs, and for us it's very much to expose our value through programmatic interfaces so customers truly can have the flexibility to integrate those and give them more choice even as we're trying to build a more deeply integrated and automated stack that meets a general set of needs for customers. >> So that begs the question, at the top of the stack where end user computing's going to sit and you're going to advance that piece, what's, what's the to do item for you? What needs to happen there? Is it, on a scale of one to 10, 10 being fully baked out, where is it, what are the white spaces that need to be tweaked either by partners or by VMWare? >> Yeah and I think we're pretty quickly finishing the stack with regard to the traditional PC environments and I think the amount of work to do for the mobile environment is still quite enormous as we go forward and in that, you know, we're excited about Horizon getting some good uptake, a number of partner announcements this week, but there's a lot to be done in that space because people want to be able to secure apps, provision apps, deprovision apps, have secure work spaces, social experiences, a rich range of integrations to the authentication devices associated with it to be able to have applications that are developed in that environment that access this hybrid infrastructure effectively over time, be able to self-compose those applications, put them into enterprise, right, stores and operations, be able to access this big data infrastructure. There's a whole lot of work to be done in that space and I think that'll keep us busy for quite a number of years. >> This is great. We're here with Pat Gelsinger inside theCUBE. We could keep rolling until we get to the hook, but a couple more final questions is the analogy of cloud has always been like the grid, electricity. You kind of hinted to this earlier. I mean is that a fair comparison? The electricity's kind of clean and stable. We have an actual national grid. It doesn't have bad data and hackers coming through it so is that a fair view of cloud to kind of look, talk about plugging electricity in the wall for IT. >> I think that is so trite, right? It came up in the panel we had with Andreessen, Bechtolsheim, Graeme, and myself because you know, it's so standardized. 120 volts AC right and hey you know, maybe it gets distributed as four, 440, three phase, but you know, it is so standardized. It hasn't moved. Sockets standards, right, you're done. Think how fast this cloud world is evolving. Right the line between IA as in PaaS as we just touched upon, the services that are being offered on top of it. >> Security, security. >> Yeah, yeah, all these different things. To me, it is such a trite, simple analogy that has become so used and abused in the process that I think it leads people to such wrong conclusions right, about what we're doing and the innovation that's going on here and the potential that we're going to offer. So I hope that every one of our competitors takes that and says, "That's the right model." Because I think it leads them to exactly the wrong conclusion. >> I couldn't agree more. The big switch is a big myth. I wanted to get tactical for a minute. I listened to your conference calls. I can't wait to read the transcript. I just go, I got to listen to the calls, but just observing those and the conversations around here, I just wanted to ask you. I always ask CEOs, "What keeps you up at night?" They always say execution so let's focus on execution in the next 12 to 18 months. I came up with the following. "To maintain dominance in vSphere, "get revenue beyond vSphere, "broaden end user license agreements, "increase end user computing adoption "and proof points around hybrid cloud." Are those the big ones? Did I miss anything? >> That's a good list. >> Yeah? >> That's a good list. >> So those are the things an observer should watch in let's say 12 to 18 months of indicators of success and of what you're doing and what you're driving. >> Yeah and you know, clearly inside of that, with SDDC, obviously we think this environment for networking, right, and what we've really, I'll say delivered that. That would be one in particular inside of that category that we would call out you know, with regard to our hybrid cloud strategy. It's clearly globalizing that platform. Right, we announced Savvis here, but we need to make this available on a global basis. You go to an enterprise customer and they're going to say, "I need services in Japan, I need services in Singapore. "I need to be able to operate in a global basis." So clearly having a platform, building out the services on top of it is another key aspect of building those hybrid user cases and more of the value on top of it and then in the EUC space, we touched a bit on the mobile thing already. >> So we'll have Martin on later, but his PowerPoint demonstration. >> What a rockstar, what a rockstar. >> He is a rockstar and we've had him on before. He's fantastic, but his PowerPoint demonstration is very simple, made it seem so simple. It's not going to be that easy to virtualize the network. Can you talk about the headwinds there and the challenges that you have and the things that you have to do to actually make progress there and really move the needle? >> Yeah it really sort of boils down in two aspects. One is we are suggesting that there will be a software layer for networking that is far more scalable, agile and robust than you can do in a physical networking layer. That's a pretty tall order, right? I need to be able to scale to tens, hundreds, millions of VMs, right? I need to be able to scale to terabytes of cross-sectional packet flow through this. I need to be able to deliver services on top of this, right, that truly allow firewalls, load balancers, right, IDSes, all of those things to be agile, scale. Yeah, it is ambitious. >> Ambitious. >> This is, right, the most radical, architectural statements in networking in the last 20 or 30 years and that's what gets Martin passionate. So there's a lot of technical scale and we really feel good about what we've done, right, but being able to prove that with robust scalability, right, for which like the Hyper-Visor, it is more reliable than hardware today, in being able to make that same statement about NSX that just like ESX, it is better than hardware, right, in terms of its reliability, its resilience. That's an important thing for us to accomplish technically in that space, but then the other pieces, showing customer value, right? Getting those early customers and what a powerful picture. GE, Citigroup and eBay, right? It's like wow, right? These are massive customers, right, and being able to prove the value and the use cases in the customer settings, right, and if we do those two things, you know, we think that truly we all have accomplished something very very special in the networking domain. >> Pat, talk about the innovation strategy. You've been now a year under your belt at VMWare and you were obviously with EMC and Intel and we mentioned on theCUBE many times, cadence of Moore's Law was kind of the culture of Intel. Why don't you tell us about the innovation strategy of VMWare going forward, your vision, but also talk about the culture and talk about the one thing that VMWare has from a culture that makes it unique and what is that unique feature of the VMWare culture? >> We spent time as a team talking about what is it that drives our innovation, that drives our passion, and clearly as we've talked about our values as a team, it is very much about this passion for technology and passion for customers and how those two coming together, right, with fundamental disruptive "wow" kind of technologies where people just say, like they did when they first used ESX and they say, "Wow, I just didn't ever envision "that you could possibly do that." And that's the experience that we want to deliver over and over again, right, so you know, hugely disruptive powerful software driven virtualization technologies for these domains, but doing it in a way that customers just fall in love with our technologies and you know as, I got a note from Sanjay and I just asked him, "You know, what do you think of VMWorld?" And he said, right, "It is like a cult geek fest." Right, because there's just this deep passion around what people do with our technology, right, and they're not even at that point, they're not customers, they're not partners. They are deeply aligned passionate zealots around what we are doing to make their lives so much more powerful, so much more enabled, right, and ultimately, a lot more fun. >> People say it's like being a car buff. You know, you got to know the engine, you want to know the speeds and feeds. It is a tech culture. >> Yeah, it is absolutely great. >> Pat, thanks for coming on theCUBE. We scan spend a lot of time with you. I know we went a little over. I appreciate your time. Always great to see you. >> Great to see you too. >> Looking good. >> Thank you for that. >> Tech Athlete Pat Gelsinger touching all the bases here. We saw him last night at AT&T Park. Great event here, VMWare World 2013. This is theCUBE. We'll be right back with our next guest after this short break. Pat Gelsinger, CEO on theCUBE.

Published Date : Aug 28 2013

SUMMARY :

at VMWare and great to see you again. Thank you, thank you. running the show here. What have you done and obviously, for the industry and you know, in the EMC world when you were there, and the NSX announcement, in the cadence of you know, no longer bound to you the first thing you did and as you go look at these new areas, and the ecosystem and the hybrid cloud, I No it is the endgame. To to full all-utility computing. I don't mean it that way. a hole, stop digging, buddy. in the part of what applications bigger than your market cap. Yeah, we're out to fix the market cap. things like you know, and embodiment into the software-defined a piece of the storage stack and the context of software define. and go to market as well. from what you have in IT. and enabling the management that the end users want. into that business group first. Under the hood, you got Flash. on the PaaS layer, boy, you So the apps are dictating and everything to go against that. in the hybrid" is a good one. Yeah and this stupid (group chuckles) I don't know, it was He's done good for with that, you know, born in the hybrid. shot to be you know, You mentioned about the museum. see that phasing out to hybrid? the you know, the cloud Yeah and you know, people will decide Everybody likes to attack going to come back to that John. but in essence, the SLA and the customer response to those is, Talk about public cloud. the development conversations and you know, for people and the question I want to ask you is and the virtual admin, he You guys had I would call it, you know, Is that the obvious answer? but at the end of the day, right, Also Zynga and those guys, They had to bring it back in right at the end of the day. and periconchal to that point of view Nick Carr missed the mark. after the NetApp event was you know, be hard to call, you know, as we go forward and in that, you know, You kind of hinted to this earlier. but you know, it is so standardized. and abused in the process in the next 12 to 18 months. and of what you're doing and more of the value on top of it So we'll have Martin on later, and the things that you have to do I need to be able to scale and if we do those two things, you know, and you were obviously with EMC and Intel so you know, hugely disruptive You know, you got to know the engine, Always great to see you. right back with our next guest

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