Thomas Cornely Indu Keri Eric Lockard Accelerate Hybrid Cloud with Nutanix & Microsoft
>>Okay, we're back with the hybrid Cloud power panel. I'm Dave Ante, and with me our Eric Lockard, who's the corporate vice president of Microsoft Azure Specialized Thomas Corn's, the senior vice president of products at Nutanix. And Indu Carey, who's the Senior Vice President of engineering, NCI and nnc two at Nutanix. Gentlemen, welcome to the cube. Thanks for coming on. >>It's to be >>Here. Have us, >>Eric, let's, let's start with you. We hear so much about cloud first. What's driving the need for hybrid cloud for organizations today? I mean, I not just ev put everything in the public cloud. >>Yeah, well, I mean the public cloud has a bunch of inherent advantages, right? I mean it's, it has effectively infinite capacity, the ability to, you know, innovate without a lot of upfront costs, you know, regions all over the world. So there is a, a trend towards public cloud, but you know, not everything can go to the cloud, especially right away. There's lots of reasons. Customers want to have assets on premise, you know, data gravity, sovereignty and so on. And so really hybrid is the way to achieve the best of both worlds, really to kind of leverage the assets and investments that customers have on premise, but also take advantage of, of the cloud for bursting or regionality or expansion, especially coming outta the pandemic. We saw a lot of this from work from home and, and video conferencing and so on, driving a lot of cloud adoption. So hybrid is really the way that we see customers achieving the best of both worlds. >>Yeah, it makes sense. I wanna, Thomas, if you could talk a little bit, I don't wanna inundate people with the acronyms, but, but the Nutanix cloud clusters on Azure, what is that? What problems does it solve? Give us some color there please. >>Yeah, there, so, you know, cloud clusters on Azure, which we actually call NC two to make it simple and SONC two on Azure is really our solutions for hybrid cloud, right? And you about hybrid cloud, highly desirable customers want it. They, they know this is the right way to do it for them, given that they wanna have workloads on premises at the edge, any public clouds, but it's complicated. It's hard to do, right? And the first thing that you did with just silos, right? You have different infrastructure that you have to go and deal with. You have different teams, different technologies, different areas of expertise and dealing with different portals, networkings get complicated, security gets complicated. And so you heard me say this already, you know, hybrid can be complex. And so what we've done, we then c to Azure is we make that simple, right? We allow teams to go and basically have a solution that allows you to go and take any application running on premises and move it as is to any Azure region where Ncq is available. Once it's running there, you keep the same operating model, right? And that's, so that's actually super valuable to actually go and do this in a simple fashion, do it faster, and basically do hybrid in a more cost effective fashion, know for all your applications. And that's really what's really special about NC two Azure today. >>So Thomas, just a quick follow up on that. So you're, you're, if I understand you correctly, it's an identical experience. Did I get that right? >>This is, this is the key for us, right? Is when you think you're sending on premises, you are used to way of doing things of how you run your applications, how you operate, how you protect them. And what we do here is we extend the Nutanix operating model two workloads running in Azure using the same core stack that you're running on premises, right? So once you have a cluster deploying C to an Azure, it's gonna look like the same cluster that you might be running at the edge or in your own data center using the same tools you, using the same admin constructs to go protect the workloads, make them highly available, do disaster recovery or secure them. All of that becomes the same. But now you are in Azure, and this is what we've spent a lot of time working with Americanist teams on, is you actually have access now to all of those suites of Azure services in from those workloads. So now you get the best of both world, you know, and we bridge them together and you get seamless access of those services between what you get from Nutanix, what you get from Azure. >>Yeah. And as you alluded to, this is traditionally been non-trivial and people have been looking forward to this for, for quite some time. So Indu, I want to understand from an engineering perspective, your team had to work with the Microsoft team, and I'm sure there was this, this is not just a press releases or a PowerPoint, you had to do some some engineering work. So what specific engineering work did you guys do and what's unique about this relative to other solutions in the marketplace? >>So let me start with what's unique about this, and I think Thomas and Eric both did a really good job of describing that the best way to think about what we are delivering jointly with Microsoft is that it speeds of the journey to the public cloud. You know, one way to think about this is moving to the public cloud is sort of like remodeling your house. And when you start remodeling your house, you know, you find that you start with something and before you know it, you're trying to remodel the entire house. And that's a little bit like what journey to the public cloud sort of starts to look like when you start to refactor applications. Because it wasn't, most of the applications out there today weren't designed for the public cloud to begin with. NC two allows you to flip that on its head and say that take your application as is and then lift and shift it to the public cloud, at which point you start the refactor journey. >>And one of the things that you have done really well with the NC two on Azure is that NC two is not something that sits by Azure side. It's fully integrated into the Azure fabric, especially the software defined network and SDN piece. What that means is that, you know, you don't have to worry about connecting your NC two cluster to Azure to some sort of an net worth pipe. You have direct access to the Azure services from the same application that's now running on an NC two cluster. And that makes your refactoring journey so much easier. Your management plan looks the same, your high performance notes let the NVMe notes, they look the same. And really, I mean, other than the facts that you're doing something in the public cloud, all the nutanix's goodness that you're used to continue to receive that, there is a lot of secret sauce that we have had to develop as part of this journey. >>But if we had to pick one that really stands out, it is how do we take the complexity, the network complexity of a public cloud, in this case Azure, and make it as familiar to Nutanix's customers as the VPC construc, the virtual private cloud construc that allows them to really think of that on-prem networking and the public cloud networking in very similar terms. There's a lot more that's gone on behind the scenes. And by the way, I'll tell you a funny sort of anecdote. My dad used to say when I drew up that, you know, if you really want to grow up, you have to do two things. You have to like build a house and you have to marry your kid off to someone. And I would say our dad a third do a flow development with the public cloud provider of the partner. This has been just an absolute amazing journey with Eric and the Microsoft team, and you're very grateful for their >>Support. I, I need NC two for my house. I live in a house that was built in, it's 1687 and we connect all to new and it's, it is a bolt on, but, but, but, and so, but the secret sauce, I mean there's, there's a lot there, but is it a PAs layer? You didn't just wrap it in a container and shove it into the public cloud, You've done more than that. I'm inferring, >>You know, the, it's actually an infrastructure layer offering on top of fid. You can obviously run various types of platform services. So for example, down the road, if you have a containerized application, you'll actually be able to TA it from OnPrem and run it on C two. But the NC two offer itself, the NCAA offer itself is an infrastructure level offering. And the trick is that the storage that you're used to the high performance storage that you know, define tenants to begin with, the hypervisor that you're used to, the network constructs that you're used to light MI segmentation for security purposes, all of them are available to you on NC two in Azure, the same way that we're used to do on-prem. And furthermore, managing all of that through Prism, which is our management interface and management console also remains the same. That makes your security model easier, that makes your management challenge easier, that makes it much easier for an application person or the IT office to be able to report back to the board that they have started to execute on the cloud mandate and they've done that much faster than they'll be able to otherwise. >>Great. Thank you for helping us understand the plumbing. So now Thomas, maybe we can get to like the customers. What, what are you seeing, what are the use cases that are, that are gonna emerge for the solution? >>Yeah, I mean we've, you know, we've had a solution for a while, you know, this is now new on Azure's gonna extend the reach of the solution and get us closer to the type of use cases that are unique to Azure in terms of those solutions for analytics and so forth. But the kind of key use cases for us, the first one you know, talks about it is a migration. You know, we see customers on that cloud journey. They're looking to go and move applications wholesale from on premises to public cloud. You know, we make this very easy because in the end they take the same concept that are around the application and make them, we make them available Now in the Azure region, you can do this for any applications. There's no change to the application, no networking change. The same IP will work the same whether you're running on premises or in Azure. >>The app stays exactly the same, manage the same way, protected the same way. So that's a big one. And you know, the type of drivers point politically or maybe I wanna go do something different or I wanna go and shut down location on premises, I need to do that with a given timeline. I can now move first and then take care of optimizing the application to take advantage of all that Azure has to offer. So migration and doing that in a simple fashion, in a very fast manner is, is a key use case. Another one, and this is classic for leveraging public cloud force, which are doing on premises, is disaster recovery. And something that we refer to as elastic disaster recovery, being able to go and actually configure a secondary site to protect your on premises workloads. But I think that site sitting in Azure as a small site, just enough to hold the data that you're replicating and then use the fact that you cannot get access to resources on demand in Azure to scale out the environment, feed over workloads, run them with performance, potentially fill them back to on premises and then shrink back the environment in Azure to again, optimize cost and take advantage of elasticity that you get from public cloud models. >>And then the last one, building on top of that is just the fact that you cannot get bursting use cases and maybe running a large environment, typically desktop, you know, VDI environments that we see running on premises and I have, you know, a seasonal requirement to go and actually enable more workers to go get access the same solution. You could do this by sizing for the large burst capacity on premises wasting resources during the rest of the year. What we see customers do is optimize what they're running on premises and get access to resources on demand in Azure and basically move the workload and now basically get combined desktop running on premises desktops running on NC two on Azure, same desktop images, same management, same services, and do that as a burst use case during, say you're a retailer that has to go and take care of your holiday season. You know, great use case that we see over and over again for our customers, right? And pretty much complimenting the notion of, look, I wanna go to desktop as a service, but right now, now I don't want to refactor the entire application stack. I just won't be able to get access to resources on demand in the right place at the right time. >>Makes sense. I mean this is really all about supporting customers', digital transformations. We all talk about how that was accelerated during the pandemic and, but the cloud is a fundamental component of the digital transformations. And Eric, you, you guys have obviously made a commitment between Microsoft and and Nutanix to simplify hybrid cloud and that journey to the cloud. How should customers, you know, measure that? What does success look like? What's the ultimate vision here? >>Well, the ultimate vision is really twofold. I think the one is to, you know, first is really to ease a customer's journey to the cloud to allow them to take advantage of all the benefits to the cloud, but to do so without having to rewrite their applications or retrain their, their administrators and or, or to obviate their investment that they already have in platforms like, like Nutanix. And so the, the work that companies have done together here, you know, first and foremost is really to allow folks to come to the cloud in the way that they want to come to the cloud and take really the best of both worlds, right? Leverage, leverage their investment in the capabilities of the Nutanix platform, but do so in conjunction with the advantages and and capabilities of of Azure, you know. Second, it is really to extend some of the cloud capabilities down onto the on-premise infrastructure. And so with investments that we've done together with Azure arc for example, we're really extending the Azure control plane down onto on-premise Nutanix clusters and bringing the capabilities that that provides to the Nutanix customer as well as various Azure services like our data services and Azure SQL server. So it's really kind of coming at the problem from, from two directions. One is from kind of traditional on-prem up into the cloud, and then the second is kind of from the cloud leveraging the investment customers have in in on-premise hci. >>Got it. Thank you. Okay, last question. Maybe each of you could just give us one key takeaway for our audience today. Maybe we start with with with with Thomas and then Indu and then Eric you can bring us home. >>Sure. So the key takeaway is, you know, you takes cloud clusters on Azure is ngi, you know, this is something that we've had tremendous demand from our customers, both from the Microsoft side and the Nutanix side going, going back years literally, right? People have been wanting to go and see this, this is now live GA open for business and you know, we're ready to go and engage and ready to scale, right? This is our first step in a long journey in a very key partnership for us at Nutanix. >>Great Indu >>In our Dave. In a prior life about seven or eight, eight years ago, I was a part of a team that took a popular patch preparation software and moved it to the public cloud. And that was a journey that took us four years and probably several hundred million dollars. And if we had had NC two then it would've saved us half the money, but more importantly would've gotten there in one third the time. And that's really the value of this. >>Okay. Eric, bring us home please. >>Yeah, I'll just point out like this is not something that's just both on or something. We, we, we started yesterday. This is something the teams, both companies have been working on together for, for years really. And it's, it's a way of, of deeply integrating Nutanix into the Azure Cloud and with the ultimate goal of, of again, providing cloud capabilities to the Nutanix customer in a way that they can, you know, take advantage of the cloud and then compliment those applications over time with additional Azure services like storage, for example. So it really is a great on-ramp to the cloud for, for customers who have significant investments in, in Nutanix clusters on premise, >>Love the co-engineering and the ability to take advantage of those cloud native tools and capabilities, real customer value. Thanks gentlemen. Really appreciate your time. >>Thank >>You. Thank you. Thank you. >>Okay, keep it right there. You're watching. Accelerate hybrid cloud, that journey with Nutanix and Microsoft technology on the cube. You're leader in enterprise and emerging tech coverage >>Organizations are increasingly moving towards a hybrid cloud model that contains a mix of on premises public and private clouds. A recent study confirms 83% of businesses agree that hybrid multi-cloud is the ideal operating model. Despite its many benefits, deploying a hybrid cloud can be challenging, complex, slow and expensive require different skills and tool sets and separate siloed management interfaces. In fact, 87% of surveyed enterprises believe that multi-cloud success will require simplified management of mixed infrastructures >>With Nutanix and Microsoft. Your hybrid cloud gets the best of both worlds. The predictable costs, performance control and data sovereignty of a private cloud and the scalability, cloud services, ease of use and fractional economics of the public cloud. Whatever your use case, Nutanix cloud clusters simplifies IT. Operations is faster and lowers risk for migration projects, lowers cloud TCO and provides investment optimization and offers effortless, limitless scale and flexibility. Choose NC two to accelerate your business in the cloud and achieve true hybrid cloud success. Take a free self-guided 30 minute test drive of the solutions provisioning steps and use cases at nutanix.com/azure td. >>Okay, so we're just wrapping up accelerate hybrid cloud with Nutanix and Microsoft made possible by Nutanix where we just heard how Nutanix is partnering with cloud and software leader Microsoft to enable customers to execute on a true hybrid cloud vision with actionable solutions. We pushed and got the answer that with NC two on Azure, you get the same stack, the same performance, the same networking, the same automation, the same workflows across on-prem and Azure Estates. Realizing the goal of simplifying and extending on-prem workloads to any Azure region to move apps without complicated refactoring and to be able to tap the full complement of native services that are available on Azure. Remember, all these videos are available on demand@thecube.net and you can check out silicon angle.com for all the news related to this announcement and all things enterprise tech. Please go to nutanix.com as of course information about this announcement and the partnership, but there's also a ton of resources to better understand the Nutanix product portfolio. There are white papers, videos, and other valuable content, so check that out. This is Dave Ante for Lisa Martin with the Cube, your leader in enterprise and emerging tech coverage. Thanks for watching the program and we'll see you next time.
SUMMARY :
the senior vice president of products at Nutanix. I mean, I not just ev put everything in the public cloud. I mean it's, it has effectively infinite capacity, the ability to, you know, I wanna, Thomas, if you could talk a little bit, I don't wanna inundate people with the And the first thing that you did with just silos, right? Did I get that right? C to an Azure, it's gonna look like the same cluster that you might be running at the edge this is not just a press releases or a PowerPoint, you had to do some some engineering and shift it to the public cloud, at which point you start the refactor journey. And one of the things that you have done really well with the NC two on Azure is And by the way, I'll tell you a funny sort of anecdote. and shove it into the public cloud, You've done more than that. to the high performance storage that you know, define tenants to begin with, the hypervisor that What, what are you seeing, what are the use cases that are, that are gonna emerge for the solution? the first one you know, talks about it is a migration. And you know, the type of drivers point politically And pretty much complimenting the notion of, look, I wanna go to desktop as a service, during the pandemic and, but the cloud is a fundamental component of the digital transformations. and bringing the capabilities that that provides to the Nutanix customer Maybe each of you could just give us one key takeaway ngi, you know, this is something that we've had tremendous demand from our customers, And that's really the value of this. into the Azure Cloud and with the ultimate goal of, of again, Love the co-engineering and the ability to take advantage of those cloud native Thank you. and Microsoft technology on the cube. of businesses agree that hybrid multi-cloud is the ideal operating model. economics of the public cloud. We pushed and got the answer that with NC two on Azure, you get the
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Thomas Cornely Indu Keri Eric Lockard Nutanix Signal
>>Okay, we're back with the hybrid Cloud power panel. I'm Dave Ante and with me our Eric Lockhart, who's the corporate vice president of Microsoft Azure, Specialized Thomas Corny, the senior vice president of products at Nutanix, and Indu Care, who's the Senior Vice President of engineering, NCI and nnc two at Nutanix. Gentlemen, welcome to the cube. Thanks for coming on. >>It's to >>Be here. Have us, >>Eric, let's, let's start with you. We hear so much about cloud first. What's driving the need for hybrid cloud for organizations today? I mean, I wanna just ev put everything in the public cloud. >>Yeah, well, I mean, the public cloud has a bunch of inherent advantages, right? I mean, it's, it has effectively infinite capacity, the ability to, you know, innovate without a lot of upfront costs, you know, regions all over the world. So there is a, a trend towards public cloud, but you know, not everything can go to the cloud, especially right away. There's lots of reasons. Customers want to have assets on premise, you know, data gravity, sovereignty and so on. And so really hybrid is the way to achieve the best of both worlds, really to kind of leverage the assets and investments that customers have on premise, but also take advantage of, of the cloud for bursting or regionality or expansion, especially coming outta the pandemic. We saw a lot of this from work from home and, and video conferencing and so on, driving a lot of cloud adoption. So hybrid is really the way that we see customers achieving the best of both worlds. >>Yeah, makes sense. I wanna, Thomas, if you could talk a little bit, I don't wanna inundate people with the acronyms, but, but the Nutanix Cloud clusters on Azure, what is that? What problems does it solve? Give us some color there, please. >>That is, so, you know, cloud clusters on Azure, which we actually call NC two to make it simple. And so NC two on Azure is really our solutions for hybrid cloud, right? And you think about the hybrid cloud, highly desirable customers want it. They, they know this is the right way to do for them, given that they wanna have workloads on premises at the edge, any public clouds. But it's complicated. It's hard to do, right? And the first thing that you deal with is just silos, right? You have different infrastructure that you have to go and deal with. You have different teams, different technologies, different areas of expertise and dealing with different portals. Networkings get complicated, security gets complicated. And so you heard me say this already, you know, hybrid can be complex. And so what we've done, we then c to Azure is we make that simple, right? We allow teams to go and basically have a solution that allows you to go and take any application running on premises and move it as is to any Azure region where ncq is available. Once it's running there, you keep the same operating model, right? And that's something actually super valuable to actually go and do this in a simple fashion, do it faster, and basically do, do hybrid in a more cost effective fashion, know for all your applications. And that's really what's really special about NC Azure today. >>So Thomas, just a quick follow up on that. So you're, you're, if I understand you correctly, it's an identical experience. Did I get that right? >>This is, this is the key for us, right? Is when you think you're sending on premises, you are used to way of doing things of how you run your applications, how you operate, how you protect them. And what we do here is we extend the Nutanix operating model two workloads running in Azure using the same core stack that you're running on premises, right? So once you have a cluster deploying C to an Azure, it's gonna look like the same cluster that you might be running at the edge or in your own data center, using the same tools, using, using the same admin constructs to go protect the workloads, make them highly available with disaster recovery or secure them. All of that becomes the same, but now you are in Azure, and this is what we've spent a lot of time working with Americanist teams on, is you actually have access now to all of those suites of Azure services in from those workloads. So now you get the best of both world, you know, and we bridge them together and you get seamless access of those services between what you get from Nutanix, what you get from Azure. >>Yeah. And as you alluded to, this is traditionally been non-trivial and people have been looking forward to this for, for quite some time. So Indu, I want to understand from an engineering perspective, your team had to work with the Microsoft team, and I'm sure there was this, this is not just a press releases or a PowerPoint, you had to do some some engineering work. So what specific engineering work did you guys do and what's unique about this relative to other solutions in the marketplace? >>So let me start with what's unique about this, and I think Thomas and Eric both did a really good job of describing that the best way to think about what we are delivering jointly with Microsoft is that it speeds up the journey to the public cloud. You know, one way to think about this is moving to the public cloud is sort of like remodeling your house. And when you start remodeling your house, you know, you find that you start with something and before you know it, you're trying to remodel the entire house. And that's a little bit like what journey to the public cloud sort of starts to look like when you start to refactor applications. Because it wasn't, most of the applications out there today weren't designed for the public cloud to begin with. NC two allows you to flip that on its head and say that take your application as is and then lift and shift it to the public cloud, at which point you start the refactor journey. >>And one of the things that you have done really well with the NC two on Azure is that NC two is not something that sits by Azure side. It's fully integrated into the Azure fabric, especially the software defined network and SDN piece. What that means is that, you know, you don't have to worry about connecting your NC two cluster to Azure to some sort of a net worth pipe. You have direct access to the Azure services from the same application that's now running on an C2 cluster. And that makes your refactoring journey so much easier. Your management claim looks the same, your high performance notes let the NVMe notes, they look the same. And really, I mean, other than the facts that you're doing something in the public cloud, all the Nutanix goodness that you're used to continue to receive that, there is a lot of secret sauce that we have had to develop as part of this journey. >>But if we had to pick one that really stands out, it is how do we take the complexity, the network complexity, offer public cloud, in this case Azure, and make it as familiar to Nutanix's customers as the VPC construc, the virtual private cloud construct that allows them to really think of their on-prem networking and the public cloud networking in very similar terms. There's a lot more that's gone on behind the scenes. And by the way, I'll tell you a funny sort of anecdote. My dad used to say when I drew up that, you know, if you really want to grow up, you have to do two things. You have to like build a house and you have to marry your kid off to someone. And I would say our dad a third do a code development with the public cloud provider of the partner. This has been just an absolute amazing journey with Eric and the Microsoft team, and you're very grateful for their support. >>I need NC two for my house. I live in a house that was built and it's 1687 and we connect old to new and it's, it is a bolt on, but, but, but, and so, but the secret sauce, I mean there's, there's a lot there, but is it a PAs layer? You didn't just wrap it in a container and shove it into the public cloud, You've done more than that. I'm inferring, >>You know, the, it's actually an infrastructure layer offering on top of fid. You can obviously run various types of platform services. So for example, down the road, if you have a containerized application, you'll actually be able to tat it from OnPrem and run it on C two. But the NC two offer itself, the NCAA often itself is an infrastructure level offering. And the trick is that the storage that you're used to the high performance storage that you know, define Nutanix to begin with, the hypervisor that you're used to, the network constructs that you're used to light MI segmentation for security purposes, all of them are available to you on NC two in Azure, the same way that we're used to do on-prem. And furthermore, managing all of that through Prism, which is our management interface and management console also remains the same. That makes your security model easier, that makes your management challenge easier, that makes it much easier for an accusation person or the IT office to be able to report back to the board that they have started to execute on the cloud mandate and they have done that much faster than they'll be able to otherwise. >>Great. Thank you for helping us understand the plumbing. So now Thomas, maybe we can get to like the customers. What, what are you seeing, what are the use cases that are, that are gonna emerge for this solution? >>Yeah, I mean we've, you know, we've had a solution for a while and you know, this is now new on Azure is gonna extend the reach of the solution and get us closer to the type of use cases that are unique to Azure in terms of those solutions for analytics and so forth. But the kind of key use cases for us, the first one you know, talks about it is a migration. You know, we see customers on the cloud journey, they're looking to go and move applications wholesale from on premises to public cloud. You know, we make this very easy because in the end they take the same culture that are around the application and make them, we make them available Now in the Azure region, you can do this for any applications. There's no change to the application, no networking change. The same IP will work the same whether you're running on premises or in Azure. >>The app stays exactly the same, manage the same way, protected the same way. So that's a big one. And you know, the type of drivers point to politically or maybe I wanna go do something different or I wanna go and shut down education on premises, I need to do that with a given timeline. I can now move first and then take care of optimizing the application to take advantage of all that Azure has to offer. So migration and doing that in a simple fashion, in a very fast manner is, is a key use case. Another one, and this is classic for leveraging public cloud force, which are doing on premises IT disaster recovery and something that we refer to as elastic disaster recovery, being able to go and actually configure a secondary site to protect your on premises workloads, but I that site sitting in Azure as a small site, just enough to hold the data that you're replicating and then use the fact that you cannot get access to resources on demand in Azure to scale out the environment, feed over workloads, run them with performance, potentially feed them back to on premises and then shrink back the environment in Azure to again, optimize cost and take advantage of elasticity that you get from public cloud models. >>Then the last one, building on top of that is just the fact that you cannot get boosting use cases and maybe running a large environment, typically desktop, you know, VDI environments that we see running on premises and I have, you know, a seasonal requirement to go and actually enable more workers to go get access the same solution. You could do this by sizing for the large burst capacity on premises wasting resources during the rest of the year. What we see customers do is optimize what they're running on premises and get access to resources on demand in Azure and basically move the workload and now basically get combined desktops running on premises desktops running on NC two on Azure, same desktop images, same management, same services, and do that as a burst use case during, say you're a retailer that has to go and take care of your holiday season. You know, great use case that we see over and over again for our customers, right? And pretty much complimenting the notion of, look, I wanna go to desktop as a service, but right now I don't want to refactor the entire application stack. I just wanna be able to get access to resources on demand in the right place at the right time. >>Makes sense. I mean this is really all about supporting customers', digital transformations. We all talk about how that was accelerated during the pandemic and, but the cloud is a fundamental component of the digital transformation generic. You, you guys have obviously made a commitment between Microsoft and and Nutanix to simplify hybrid cloud and that journey to the cloud. How should customers, you know, measure that? What does success look like? What's the ultimate vision here? >>Well, the ultimate vision is really twofold. I think the one is to, you know, first is really to ease a customer's journey to the cloud to allow them to take advantage of all the benefits to the cloud, but to do so without having to rewrite their applications or retrain their, their administrators and or or to obviate their investment that they already have and platforms like, like Nutanix. And so the, the work that companies have done together here, you know, first and foremost is really to allow folks to come to the cloud in the way that they want to come to the cloud and take really the best of both worlds, right? Leverage, leverage their investment in the capabilities of the Nutanix platform, but do so in conjunction with the advantages and and capabilities of, of Azure. You know, Second is really to extend some of the cloud capabilities down onto the on-premise infrastructure. And so with investments that we've done together with Azure arc for example, we're really extending the Azure control plane down onto on premise Nutanix clusters and bringing the capabilities that that provides to the, the Nutanix customer as well as various Azure services like our data services and Azure SQL server. So it's really kind of coming at the problem from, from two directions. One is from kind of traditional on-premise up into the cloud and then the second is kind of from the cloud leveraging the investment customers have in in on-premise hci. >>Got it. Thank you. Okay, last question. Maybe each of you can just give us one key takeaway for our audience today. Maybe we start with with with with Thomas and then Indu and then Eric you can bring us home. >>Sure. So the key takeaway is, you know, Nutanix Cloud clusters on Azure is now ga you know, this is something that we've had tremendous demand from our customers, both from the Microsoft side and the Nutanix side going, going back years literally, right? People have been wanting to go and see this, this is now live GA open for business and you know, we're ready to go and engage and ready to scale, right? This is our first step in a long journey in a very key partnership for us at Nutanix. >>Great Indu >>In our Dave. In a prior life about seven or eight, eight years ago, I was a part of a team that took a popular cat's preparation software and moved it to the public cloud. And that was a journey that took us four years and probably several hundred million. And if we had had NC two then it would've saved us half the money, but more importantly would've gotten there in one third the time. And that's really the value of this. >>Okay. Eric, bring us home please. >>Yeah, I'll just point out like this is not something that's just both on or something. We, we, we started yesterday. This is something the teams, both companies have been working on together for, for years, really. And it's, it's a way of, of deeply integrating Nutanix into the Azure Cloud and with the ultimate goal of, of again, providing cloud capabilities to the Nutanix customer in a way that they can, you know, take advantage of the cloud and then compliment those applications over time with additional Azure services like storage, for example. So it really is a great on-ramp to the cloud for, for customers who have significant investments in, in Nutanix clusters on premise, >>Love the co-engineering and the ability to take advantage of those cloud native tools and capabilities, real customer value. Thanks gentlemen. Really appreciate your time. >>Thank >>You. Thank you. >>Okay. Keep it right there. You're watching Accelerate Hybrid Cloud, that journey with Nutanix and Microsoft technology on the cube. You're a leader in enterprise and emerging tech coverage.
SUMMARY :
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Thomas Cornely, Induprakas Keri & Eric Lockard | Accelerate Hybrid Cloud with Nutanix & Microsoft
(gentle music) >> Okay, we're back with the hybrid cloud power panel. I'm Dave Vellante, and with me Eric Lockard who is the Corporate Vice President of Microsoft Azure Specialized. Thomas Cornely is the Senior Vice President of Products at Nutanix and Indu Keri, who's the Senior Vice President of Engineering, NCI and NC2 at Nutanix. Gentlemen, welcome to The Cube. Thanks for coming on. >> It's good to be here. >> Thanks for having us. >> Eric, let's, let's start with you. We hear so much about cloud first. What's driving the need for hybrid cloud for organizations today? I mean, I want to just put everything in the public cloud. >> Yeah, well, I mean the public cloud has a bunch of inherent advantages, right? I mean it's, it has effectively infinite capacity the ability to, you know, innovate without a lot of upfront costs, you know, regions all over the world. So there is a trend towards public cloud, but you know not everything can go to the cloud, especially right away. There's lots of reasons. Customers want to have assets on premise you know, data gravity, sovereignty and so on. And so really hybrid is the way to achieve the best of both worlds, really to kind of leverage the assets and investments that customers have on premise but also take advantage of the cloud for bursting, originality or expansion especially coming out of the pandemic. We saw a lot of this from work from home and and video conferencing and so on driving a lot of cloud adoption. So hybrid is really the way that we see customers achieving the best of both worlds. >> Yeah, makes sense. I want to, Thomas, if you could talk a little bit I don't want to inundate people with the acronyms, but the Nutanix Cloud clusters on Azure, what is that? What problems does it solve? Give us some color there, please. >> Yeah, so, you know, cloud clusters on Azure which we actually call NC2 to make it simple. And so NC2 on Azure is really our solutions for hybrid cloud, right? And you think about hybrid cloud highly desirable, customers want it. They, they know this is the right way to do it for them given that they want to have workloads on premises at the edge, any public clouds, but it's complicated. It's hard to do, right? And the first thing that you deal with is just silos, right? You have different infrastructure that you have to go and deal with. You have different teams, different technologies, different areas of expertise. And dealing with different portals, networking get complicated, security gets complicated. And so you heard me say this already, you know hybrid can be complex. And so what we've done we then NC2 Azure is we make that simple, right? We allow teams to go and basically have a solution that allows you to go and take any application running on premises and move it as-is to any Azure region where NC2 is available. Once it's running there you keep the same operating model, right? And that's, so that actually super valuable to actually go and do this in a simple fashion. Do it faster, and basically do hybrid in a more (indistinct) fashion know for all your applications. And that's what's really special about NC2 today. >> So Thomas, just a quick follow up on that. So you're, you're, if I understand you correctly it's an identical experience. Did I get that right? >> This is the key for us, right? When you think you're sitting on premises you are used to way of doing things of how you run your applications, how you operate, how you protect them. And what we do here is we extend the Nutanix operating model to workloads running in Azure using the same core stack that you're running on premises, right? So once you have a cluster, deploy in NC2 Azure, it's going to look like the same cluster that you might be running at the edge or in your own data center, using the same tools, using the same admin constructs to go protect the workloads make them highly available do disaster recovery or secure them. All of that becomes the same. But now you are in Azure, and this is what we've spent a lot of time working with Eric and his teams on is you actually have access now to all of those suites of Azure services (indistinct) from those workloads. So now you get the best of both world, you know and we bridge them together and you to get seamless access of those services between what you get from Nutanix, what you get from Azure. >> Yeah. And as you alluded to this is traditionally been non-trivial and people have been looking forward to this for quite some time. So Indu, I want to understand from an engineering perspective, your team had to work with the Microsoft team, and I'm sure there was this is not just a press release, this is, or a PowerPoint you had to do some some engineering work. So what specific engineering work did you guys do and what's unique about this relative to other solutions in the marketplace? >> So let me start with what's unique about this. And I think Thomas and Eric both did a really good job of describing that. The best way to think about what we are delivering jointly with Microsoft is that it speeds up the journey to the public cloud. You know, one way to think about this is moving to the public cloud is sort of like remodeling your house. And when you start remodeling your house, you know, you find that you start with something and before you know it, you're trying to remodel the entire house. And that's a little bit like what journey to the public cloud sort of starts to look like when you start to refactor applications. Because it wasn't, most of the applications out there today weren't designed for the public cloud to begin with. NC2 allows you to flip that on its head and say that take your application as-is and then lift and shift it to the public cloud at which point you start the refactor journey. And one of the things that you have done really well with the NC2 on Azure is that NC2 is not something that sits by Azure side. It's fully integrated into the Azure fabric especially the software-defined networking, SDN piece. What that means is that, you know you don't have to worry about connecting your NC2 cluster to Azure to some sort of a network pipe. You have direct access to the Azure services from the same application that's now running on an NC2 cluster. And that makes your refactor journey so much easier. Your management claim looks the same, your high performance notes let the NVMe notes they look the same. And really, I mean, other than the fact that you're doing something in the public cloud all the Nutanix goodness that you're used to continue to receive that. There is a lot of secret sauce that we have had to develop as part of this journey. But if we had to pick one that really stands out it is how do we take the complexity, the network complexity offer public cloud, in this case Azure and make it as familiar to Nutanix's customers as the VPC, the virtual private cloud (indistinct) that allows them to really think of their on-prem networking and the public cloud networking in very similar terms. There's a lot more that's done on behind the scenes. And by the way, I'll tell you a funny sort of anecdote. My dad used to say when I grew up that, you know if you really want to grow up, you have to do two things. You have to like build a house and you have to marry your kid off to someone. And I would say our dad a third, do a cloud development with the public cloud provider of the partner. This has been just an absolute amazing journey with Eric and the Microsoft team and we're very grateful for their support. >> I need NC2 for my house. I live in a house that was built and it's 1687 and we connect all the new and it is a bolt on, but the secret sauce, I mean there's, there's a lot there but is it a (indistinct) layer. You didn't just wrap it in a container and shove it into the public cloud. You've done more than that, I'm inferring. >> You know, the, it's actually an infrastructure layer offering on top of (indistinct). You can obviously run various types of platform services. So for example, down the road if you have a containerized application you'll actually be able to take it from on prem and run it on NC2. But the NC2 offer itself, the NC2 offering itself is an infrastructure level offering. And the trick is that the storage that you're used to the high performance storage that you know define Nutanix to begin with the hypervisor that you're used to the network constructs that you're used to light micro segmentation for security purposes, all of them are available to you on NC2 in Azure the same way that we're used to do on-prem. And furthermore, managing all of that through Prism, which is our management interface and management console also remains the same. That makes your security model easier that makes your management challenge easier that makes it much easier for an application person or the IT office to be able to report back to the board that they have started to execute on the cloud mandate and they've done that much faster than they would be able to otherwise. >> Great. Thank you for helping us understand the plumbing. So now Thomas, maybe we can get to like the customers. What, what are you seeing, what are the use cases that are that are going to emerge for this solution? >> Yeah, I mean we've, you know we've had a solution for a while and you know this is now new on Azure is going to extend the reach of the solution and get us closer to the type of use cases that are unique to Azure in terms of those solutions for analytics and so forth. But the kind of key use cases for us the first one you know, talks about it is a migration. You know, we see customers on that cloud journey. They're looking to go and move applications wholesale from on premises to public cloud. You know, we make this very easy because in the end they take the same culture that were around the application and we make them available now in the Azure region. You can do this for any applications. There's no change to the application, no networking change the same IP constraint will work the same whether you're running on premises or in Azure. The app stays exactly the same manage the same way, protected the same way. So that's a big one. And you know, the type of drivers for (indistinct) maybe I want to go do something different or I want to go and shut down the location on premises I need to do that with a given timeline. I can now move first and then take care of optimizing the application to take advantage of all that Azure has to offer. So migration and doing that in a simple fashion in a very fast manner is, is a key use case. Another one, and this is classic for leveraging public cloud force, which we're doing on premises IT disaster recovery and something that we refer to as Elastic disaster recovery, being able to go and actually configure a secondary site to protect your on premises workloads. But I think that site sitting in Azure as a small site just enough to hold the data that you're replicating and then use the fact that you cannot get access to resources on demand in Azure to scale out the environment feed over workloads, run them with performance potentially fill them back to on premises, and then shrink back the environment in Azure to again optimize cost and take advantage of the elasticity that you get from public cloud models. Then the last one, building on top of that is just the fact that you cannot get bursting use cases and maybe running a large environment, typically desktop, you know, VDI environments that we see running on premises and I have, you know, a seasonal requirement to go and actually enable more workers to go get access the same solution. You could do this by sizing for the large burst capacity on premises wasting resources during the rest of the year. What we see customers do is optimize what they're running on premises and get access to resources on demand in Azure and basically move the workloads and now basically get combined desktops running on premises desktops running on NC2 on Azure same desktop images, same management, same services and do that as a burst use case during say you're a retailer that has to go and take care of your holiday season. You know, great use case that we see over and over again for our customers, right? And pretty much complimenting the notion of, look I want to go to desktop as a service, but right now I don't want to refactor the entire application stack. I just want to be able to get access to resources on demand in the right place at the right time. >> Makes sense. I mean this is really all about supporting customer's, digital transformations. We all talk about how that was accelerated during the pandemic and but the cloud is a fundamental component of the digital transformations generic. You, you guys have obviously made a commitment between Microsoft and Nutanix to simplify hybrid cloud and that journey to the cloud. How should customers, you know, measure that? What does success look like? What's the ultimate vision here? >> Well, the ultimate vision is really twofold, I think. The one is to, you know first is really to ease a customer's journey to the cloud to allow them to take advantage of all the benefits to the cloud, but to do so without having to rewrite their applications or retrain their administrators and or to obviate their investment that they already have and platforms like Nutanix. And so the work that companies have done together here, you know, first and foremost is really to allow folks to come to the cloud in the way that they want to come to the cloud and take really the best of both worlds, right? Leverage their investment in the capabilities of the Nutanix platform, but do so in conjunction with the advantages and capabilities of Azure. You know, second is really to extend some of the cloud capabilities down onto the on-premise infrastructure. And so with investments that we've done together with Azure arc for example, we're really extending the Azure control plane down onto on-premise Nutanix clusters and bringing the capabilities that provides to the Nutanix customer as well as various Azure services like our data services and Azure SQL server. So it's really kind of coming at the problem from two directions. One is from kind of traditional on-premise up into the cloud, and then the second is kind of from the cloud leveraging the investment customers have in on-premise HCI. >> Got it. Thank you. Okay, last question. Maybe each of you could just give us one key takeaway for our audience today. Maybe we start with Thomas and then Indu and then Eric you can bring us home. >> Sure. So the key takeaway is, you know, cloud customers on Azure is now GA you know, this is something that we've had tremendous demand from our customers both from the Microsoft side and the Nutanix side going back years literally, right? People have been wanting to go and see this this is now live GA open for business and you know we're ready to go and engage and ready to scale, right? This is our first step in a long journey in a very key partnership for us at Nutanix. >> Great, Indu. >> In our day, in a prior life about seven or eight years ago, I was a part of a team that took a popular text preparation software and moved it to the public cloud. And that was a journey that took us four years and probably several hundred million dollars. And if we had NC2 then it would've saved us half the money, but more importantly would've gotten there in one third the time. And that's really the value of this. >> Okay. Eric, bring us home please. >> Yeah, I'll just point out that, this is not something that's just bought on or something we started yesterday. This is something the teams both companies have been working on together for years really. And it's a way of deeply integrating Nutanix into the Azure Cloud. And with the ultimate goal of again providing cloud capabilities to the Nutanix customer in a way that they can, you know take advantage of the cloud and then compliment those applications over time with additional Azure services like storage, for example. So it really is a great on-ramp to the cloud for customers who have significant investments in Nutanix clusters on premise. >> Love the co-engineering and the ability to take advantage of those cloud native tools and capabilities, real customer value. Thanks gentlemen. Really appreciate your time. >> Thank you. >> Thank you. >> Okay. Keep it right there. You're watching accelerate hybrid cloud, that journey with Nutanix and Microsoft technology on The Cube, your leader in enterprise and emerging tech coverage. (gentle music)
SUMMARY :
the Senior Vice President everything in the public cloud. the ability to, you know, innovate but the Nutanix Cloud clusters And the first thing that you understand you correctly All of that becomes the same. in the marketplace? for the public cloud to begin with. it into the public cloud. or the IT office to be able to report back that are going to emerge the first one you know, talks and that journey to the cloud. and take really the best Maybe each of you could just and ready to scale, right? and moved it to the public cloud. This is something the teams Love the co-engineering and the ability hybrid cloud, that journey
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Keynote Analysis | UiPath Forward5
>>The Cube presents UI Path Forward five, brought to you by UI Path. >>Hi everybody. Welcome to Las Vegas. We're here in the Venetian, formerly the Sans Convention Center covering UI Path Forward five. This is the fourth time the Cube has covered forward, not counting the years during Covid, but UiPath was one of the first companies last year to bring back physical events. We did it at the Bellagio last year, Lisa Martin and myself. Today, my co-host is David Nicholson, coming off of last week's awesome CrowdStrike show back here in Vegas. David talking about UI path. UI path is a company that had a very strange path, as I wrote one time to IPO this company that was founded in 2005 and was basically a development shop. And then they realized they got lightning in a bottle with this RPA thing. Yeah. And Daniel Deez, the founder of the company, just really drove it hard and they really didn't do any big kind of VC raise for several years. >>And then all of a sudden, boom, the rocket ship took off, kind of really got out over their skis a little bit, but then got to IPO and, and has had a very successful sort of penetration into the market. The IPO obviously has not gone as well. We can talk about that, but, but they've hit a billion dollars in arr. There aren't a lot of companies that, you know, have hit a billion dollars in ARR that quickly. These guys had massive valuations that were cut back, obviously with the, with the downturn, but also some execution misuses. But the one thing about UiPath, Dave, is they've been very successful at penetrating customers. And that's the thing you always get at forward customer stories. And the other thing I'll, I'll, I'll add is that it started out with the narrative was, oh, automation software, robots, they're gonna take away jobs. The opposite has happened, the zero unemployment. Now basically we're heading into a recession, we're actually probably in a recession. And so how do you combat a recession? You put automation to work and gain if, if, if, if inflation is five to 7% and you can get 20% from automation. Well, it's a good roi. But you sat in the keynotes, it was really your first exposure to the company. What were your thoughts? >>Yeah, I think the whole subject is interesting. I think if you've been involved in tech for a while, the first thing you think of is, well, hold on a second. Isn't this just high tech scripting? Aren't you essentially just automating stuff? How, how cool can that possibly be? >>Well, it kinda was in the >>Beginning. Yeah, yeah. But, but, but when you dig into it, to your, to your point about the concern about displacing human beings, the first things that can automate it are the mundane and the repetitive tasks, which then frees individuals up frontline individuals who are doing those tasks to do more strategic things for the business. So when you, when we, you know, one of the things that was talked about in the keynote was this idea of an army of citizen developers within an organization. Not, you know, not just folks who are innovating and automating at the core of enterprise applications, but also folks out on the front line automating the tasks that are interfering with their productivity. So it seems like it's a win-win for, for everybody throughout the enterprise. >>Yeah. So let's take a, let's take folks through the, the keynote to, basically we learned there are 3,500 people here, roughly, you know, we're in the Venetian and we do a lot of shows at, at the Venetian, formerly the San Convention Center. The one thing about UiPath, they, they are a cool company. Yeah, they are orange colors, kinda like pure storage, but they got the robots moving around. The setup is very nice, it's very welcoming and very cool, but 300 3500 attendees, including partners and UiPath employees, 250 sessions. They've got a CIO, automation council and a pickleball court inside this hall, which pickleball is, you know, all the rage. So Bobby, Patrick and Mary Telo kicked it off. Bobby's the cmo, Mary's the head of branding, and Bobby raised four themes. It it, this is a tool that it's, this is RPA is going from a tool to a way of operating and innovating. >>The second thing is, the big news here is the UI path business platform, something like that. They're calling, but they're talking about about platform and they're really super gluing that to digital transformation. The third is really outcomes shifting from tactical. I have a robot, a software robot on my desk doing, you know, mimicking what I do with the script to something that's transformative. We're seeing this operationalized very deeply. We'll go into some examples. And then the fourth theme is automation is being featured as a strategic line item in annual reports. Bobby Patrick, as he left the stage, I think he was commenting on my piece where I said that RPA automation is more discretionary than some other things. He said, this is not discretionary, it's strategic. You know, unfortunately when you're heading into a recession, you can, you can put off some of the more strategic items. However, the flip side of that, Dave, is as they were saying before, if you're gonna, if if you're, if you're looking at five to 7% inflation may be a way to attack that is with automation. Yeah. >>There's no question, there's no question that automation is a way to attack that. There's no question that automation is critical moving forward. There's no question that we have moved. We're in the, you know, we're, we're still in the age of cloud, but automation is gonna be absolutely critical. The question is, what will UI path's role be in that market? And, and, and when you hear, when you hear UI path talk about platform versus tool sets and things like that, that's a critical differentiator because if they are just a tool, then why wouldn't someone exploit a tool that is within an application environment instead of exploiting a platform? So what I'm gonna be looking for in terms of the, the folks we talked to over the next few days is this question of, you know, make the case that this is actually a platform that extends across all kinds of application environments. If they can't seize that high ground moving forward, it's it's gonna be, it's gonna be tough for them. >>Well, they're betting the company on >>That, that's Rob Ensslin coming in. That's why he's part of the, the equation. But >>That platform play is they are betting the company. And, and the reason is, so the, the, the history here is in the early days of this sort of RPA craze, Automation Anywhere and UI path went out, they both raised a ton of money. UI Path rocketed out to the lead. They had a much e easier to install, you know, Automation Anywhere, Blue Prism, some of the other legacy business process folks, you know, kind of had on-prem, Big Stacks, UiPath came in a really simple self-serve platform and took off and really got a foothold in the market. And then started building or or making some of these acquisitions like Process Gold, like cloud elements, which is API automation. More recently Reiner, We, which is natural language processing. We heard them up on the stage today and they've been putting that together to do not just rpa but process mining, task mining, you know, document automation, et cetera. >>And so Rob Ins insulin was brought in from Google, formerly Google and SAP, to really provide that sort of financial and go to market expertise as well as Shim Gupta who's, who's the cfo. So they, they, and they were kinda late with that. They sort of did all this post ipo. I wish they had done it, you know, somewhat beforehand, but they're sort of bringing in that adult supervision supervision that's necessary. Rob Sland, I thought was very cogent. He was assertive on stage, he was really clear, he was energetic. He talked about the phases, e r p, Internet cloud and the now automation is a new S-curve. He quoted a Forester analyst talking about that. He also had a great quote. He said, you know, the old adage better, faster, cheaper, pick two. He said, You don't have to do that anymore with automation. He cited reports from analysts, 50% efficiency improvement, 40% productivity improvement, 40% improvement in customer satisfaction. >>And then what I always, again, love about UiPath is they're no shortage of customers. They do as good a job as anybody, and I think I would say the best of, of, of getting customers to talk about their experiences. You'll see that on the cube all this week, talked about Changi airport from Singapore. They're adding 50 able to service 50 million new customers, new travelers with no new headcount company called Vital or retail. And how you say that a hundred thousand employees having access to it. Uber, 150% ROI in one year. New York state getting 1.2 million relief checks out in two weeks and identifying potentially 12 billion in fraud. They also talk about 25% of the, of the UI path finance team is digital. And they've, they've only incremented headcount, you know, very slightly one and a half times their revenue's grown. What a 10 x? And really he talked about how to, for how to turn automation into a force multiplier for growth. And to your point, I think that's their challenge. What were your thoughts on Rob ens insulin's keynote? >>First of all, in addition to his background, Rob brings a brand with him. Rob Ensslin is a brand, and that brand is enterprise overarching platform. Someone you go to for that platform play, not for a tool set. And again, I'll, I'll say it again. It's critically important that they, that they demonstrate this to the marketplace, that they are a platform worth embracing as opposed to simply a tool set. Because the large enterprise software providers are going to provide their own tool sets within their platforms. And if you can't convince someone that it's worth doing two things instead of one thing, you're, you're, you're never gonna make it. So I've had experiences with Rob when he was at Google. He's, he's, he's the right person for the job and I, and I I I buy into his strategy and narrative about where we are and the critical nature of automation question remains, will you I path to be able to benefit from that trend. >>So a couple things on that. So your point about sap, you know, is right on EY was up on stage. They, EY is a huge SAP customer and they chose UI path to automate their SAP installation, right? And they're going all in with UI path as a partner. Of course. I I often like to say that the global system integrators, they like to eat at the trough, right? When you see GSIs like EY and others coming into the ecosystem, that means there's business being done. We saw Orange up on stage, which was really interesting. >>Javier from Spain. Yeah. Yep. >>Talking about he had this really cool dashboard and then Ted Coomer was talking about the business automation platform and all the different chapters and the evolution. They've gotta get to a platform play because the thing I failed to mention is Microsoft a couple years ago made a tuck in acquisition and got it to this market really providing individual automations and making it, you know, it's Microsoft, they're gonna make it really easy to add it really >>Cheaply. SAP would tell you that they have the same thing and, >>And then, and then just grow from that. So UiPath has to pivot to a platform play. They started this back in 2019, but as you know, it takes a long time to integrate stuff. Okay. So they're, they're, they're working through that. But this is, you know, Rob ends and put up on the, the slide go big, I, I tweeted, took a page outta Michael Dell. Go big or go home. Final thoughts before we break? >>I think go big or go home is pretty much sums it up. I mean this is, this is an existential mission that UiPath is on right now, starting to stay forward. They need to seize that high ground of platform versus tool set. Otherwise they will never get beyond where they are now. I I I, I do wanna mention too, to folks in the audience, there's a huge difference between a billion dollar valuation and a billion dollars in revenue every year. So, so, you know, these, these guys have reached a milestone, there's no question about that. But to get to that next level platform, platform, platform, and I know we'll be, we'll be probing our guests on that question over the next couple years. >>Yeah. And the key is obviously gonna be keep servicing the customers, you know, all the financial machinations and you know, they reduced yesterday their guidance from the high end being 25% ARR growth down to roughly 20% when you, when you factor out currency conversions. UiPath has a lot of business overseas. They're taking that overseas revenue and converting it back to dollars though dollars are appreciated. So they're less of them. I know this is kind of the inside baseball, but, but we're gonna get into that over the next two days. Dave Ante and Dave, you're watching the Cubes coverage of UI path forward, five from Las Vegas. We'll be right back, right after this short break.
SUMMARY :
The Cube presents UI Path Forward five, brought to you by And Daniel Deez, the founder of the company, And that's the thing you always Aren't you essentially just automating stuff? when we, you know, one of the things that was talked about in the keynote was this idea of an army of you know, all the rage. a software robot on my desk doing, you know, mimicking what I do with the script to this question of, you know, make the case that this is actually a platform But They had a much e easier to install, you know, Automation Anywhere, He said, you know, the old adage better, And how you say that a hundred thousand employees important that they, that they demonstrate this to the marketplace, that they are a and they chose UI path to automate their SAP installation, play because the thing I failed to mention is Microsoft a couple years ago made a tuck in acquisition and SAP would tell you that they have the same thing and, They started this back in 2019, but as you know, it takes a long time to integrate stuff. So, so, you know, you know, they reduced yesterday their guidance from the high end being 25% ARR growth
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Rajendra Prasad, Accenture & Lauren Joyce, Whirlpool Corporation
The Cube presents UI Path Forward five. Brought to you by UI Path. >>Hi, everybody went back live at the Venetian, formerly the Sands Convention Center. Dave Ante with David Nicholson. UI. Paths forward five. This is the fourth forward conference that the Cube has done. So we've seen the ascendancy of UI path, the growth customers. UiPath is one of the first companies to actually come back Post Covid. Last year, 2021 at the Bellagio. They took a chance and it actually worked out great at a couple thousand people there. Lots of customers. We're here with Lauren Joyce, who's the global automation lead at Whirlpool. She's joined by Regener Facade rp, who is the global automation lead at Accenture. Good to see you again. Lauren. Welcome to the Cube first timer. Very much, >>Yes, thank >>You. So you're relatively new to automation, but you, as we were talking, you're a process with talk about the center of excellence that you're building out. What's the importance of that to Whirlpool? >>Absolutely. So we are first looking at automation from our finance organization and they were coming to us with, Hey, here are 12 things we wanna automate. And really what we are finding is that not all of these things were suitable for automation. So we've started on the COE journey of, well, how do we make sure that we're getting the most ROI for our business? Starting with discovery, making sure that what we're automating it makes sense, it's the right process versus just an upgrade or, or retooling set. So for us, especially being a global company, making sure that we had that governance in place, that mindset and what should be automated and when really made sense and helped us on our journey pursuing. >>And, and, and I presume that's where Accenture comes in. I mean, rp, you got deep industry expertise, you've got automation expertise. What role do you play in that prioritization exercise? >>So the, the way we approach any automation implementation is similar to what we did here in our pool. First step is, you know, I call it as knowing where you are in the automation journey. Like what always is, if you don't know where you are on a map, a map won't help you. So baselining the current automation maturity and the current journey where they are. And once you do that, you identify you are not star and prioritization and the goals that are required and then you build a plan. And exactly how we approach in establishing a center of excellence that drives the automation with rigor, knowing where you are and where you want to get to, >>What's the team look like in a, in a, who's on the bus, You know, who's who's, who's in in the circle if you will. How do you com you know, build, you've written about this, it's like a sports team. You put it together, you need be a quarterback, you need a lineman, you need, you know, wide receivers who's on the center of excellence team. >>So the way you always build the center of excellence is making sure that your business partners and the senior leadership team is committed to the entire automation journey. That's the key ingredient for success. Then you build, one of the critical aspect is the talent, the quarterback, you said the talent. In today's world, automation talent is just not about knowing, you know, RPA techniques or you know, process optimization, but it is an end to end technology stack starting from cloud to data to analytics and entire platform capabilities of automation that combined and coupled with change management and how do you drive an enterprise chain management is very, very critical in terms of implementing automation. >>Absolutely. Lauren, I'm curious, did, did Accenture bring UI path to Whirlpool or did you bring, or did you bring Accenture in and UI path in together? How, how did that interaction? >>Yes. So we brought Accenture in and they really helped us along with that journey and they brought UI path to us. Our European business was actually using Blue Prism and that's when we said no, we wanna standardize specifically on UI path and make sure from a global standpoint we're using the same tooling. And that really helped that as we were building our team, we leaned on their expertise and then even we're retooling people within our corporation of, hey, we took our SAP lead, our GCP lead to be our technical architect and and people that could help speak the language and translate from process and explain that doesn't have to be a large project and explain what automation is to help drive return investment for sure. >>Now you're early in, but have you seen results, you know so far? Can you talk about that, quantify it in any way or? >>Absolutely. So we started our journey December of 2020. We've automated about 60 or so bots, but really everything that we've done is based on hours saved. So we're at about 60,000 hours automated and with some of our biggest, like our big box stores and our KitchenAid small appliances, we've even had hard dollar savings that we had a bot that went live about in 60 days. We had a $3 million return and take took out 3000 hours of human interaction. That was great for us. >>So the world's kind of a mess right now. You got supply chain issues, you got inflation, you got a recession, you got the United States. Anyway, you got the Fed trying to figure out, oh there's sling shoting, you know, some people are, you know, really hurting stock market is starting to show that there's a lot of confusion out there. The world is changed quite a bit obviously the last few years. How do you guys see it? What role has, I wonder if both of you could answer, what role has automation played in helping like, for instance, Whirlpool with maybe supply chain problems or maybe bigger forecasting and, and what are you seeing across organizations? But Lauren if you could start. >>Absolutely. So for us being able to show improvement in a six to eight week development cycle and instead of saying here's a heavy dollar investment or a new tooling that you gotta get people resources up to speed on, we can take where we are today, automate save hours where we're getting our employee engagement scores of I'm overworked, I have too much on my plate, how can you help me? And automation is there to support and that's really helped our business one take unnecessary work off their plate and show very quick value add to the business without having to have huge dollar investments in our, I'm you trying to save money. >>Are people, what are you seeing in terms of, so some of the problems that people I see as sign out here said, oh, in inflation at five to 7% go after productivity and make it in 20% gains. I mean, what are you seeing in the field? >>More than ever, More than ever, automation is more relevant now given the current economy environment that we are operating. Because automation always free up or optimizers the capacity that every enterprise has. Optimizing capacity is very important so that you can take your talented employees and the talented resources to do more strategic transformation program, which helps to sustain and stay and scale in your business. So I see that automation playing a significant role to impact business imperative. >>What are some of the common misconceptions? I mean we talk a lot about people's fear of automation. You know, I don't think that's necessarily a misconception. I think a lot of times people are fearful about automating though. Maybe they, they shouldn't be. We had Dentsu on today, DS like, you know, this giant global branding firm and they get a lot of young kids, they're like, No, bring it on. I don't want to do all this mundane stuff. But you know, a lot of folks are are are concerned, but, so that maybe is one misconception. Are there others, Lauren, that you found that you can share? >>I think we were lucky that we didn't necessarily have that fear of being replaced by automation. I think our change management plan really helped drive that. We included some fun things of any time a bot went live you got almost like a birth certificate of here's the process we save for you, here's how it's grown over six, six months, 12 months, 18 months. But I'm not sure if we had any other major gaps like that or or pitfalls >>Or, or p anything that, >>So my philosophy is automation is human plus machine combination. You can't run just, you know, people can't think that, you know, if my task get automated, I lose the, I lose my my jobs. That's not how it works because you, you do need human expertise, competency skills to kind of argument what you do with automation. And most important thing when you do this change is that most of the enterprises do not believe, do not understand that you have to get even process, right? You don't want to, you know, have an inefficient process and put automation on the top of it. Then you just made your inefficiency run more faster. So you need to kind of make sure that you address inefficiency, optimize your process, then infuse automation, then have human plus machine capability to strengthen your automation. >>Is it really that easy? Sounds easy, right? It, >>So from an, from an Accenture perspective, if you're, if you're looking at the market as a whole or looking at industry verticals, what's the difference between an organization that is leveraging automation and an organization that is not leveraging organ leveraging automation? Is there, is there sort of a range of percentage of efficiency that you can put on that? What does it mean for their bottom line? >>Essent, you must have data on this. Yeah, I mean what, >>Yeah, >>Today, today's world in the technology world, every organization understands the importance of automation that's given. That's a table stake. Now, where an organization is in the journey differs some of the enterprises maybe at the beginning of the maturity spectrum. In my book I talk about automation maturity framework wherein there are the initial stages of automation. Some of them are intelligent automation at the end of the spectrum where they're using data cloud and AI to drive the automation journey. But in every enterprise, the key success of automation depends upon whether you do automation and enterprisewide not in a silo in the organization, but if you do enterprise wide apply across, you get a lot more benefits, lot more efficiency to drive. >>Does does automation being more strategic or key? Does it, does it in a way make investments in automation more, more scrutinized or more circumspect? I, I would, I would use the term discretionary. We heard Bobby Patrick today say this is not discretionary, it's strategic to me. If it's strategic it might be a mandate but it's might be something I can kick down the road. What are you seeing there in the field just in terms of overall demand and sentiment? >>Automation today, as I said, is a table stake. When it becomes an integrated DNA of enterprise, it is always, you know, whether you want to call one pillar of strategy, key DNA of your strategic roadmap you are in investments have to be directly proportional to what you want to accomplish as your business KPIs to thrive and deliver your business with. Otherwise, if you do it as like a one off thing, you know you won't get the benefit. Yeah. >>Or from your standpoint, where do you want to take the automation initiative inside a whirlpool? How are you thinking about scaling it? What have you learned that you can apply to driving scale? >>So we put some strict governance in place who weren't just automating everything under the sun cuz >>Wild west >>Yeah, I can't support that. Right? So we made sure that everything had at least less than a one year invest return on investment and 500 hours worth of automation for us to even consider it as part of our coe. So because of that, we do have some automations that would make sense, but that's why we're looking at a citizen development program or low code, no code. What other types of options are there to make sure that it does become a part of our culture and dna that you can automate those even small parts of your workflow to, to make your day better. >>When, when you're looking at those workflows, do you, are you, are you literally looking over someone's shoulder with a stopwatch and measuring, Measuring how time >>And motion studies? No >>Question. Yeah. I mean is it time and motion studies? I mean, is that sort of the entry level data that that you use or is it more, or is it more automated than that? >>I would say it's a little more automated than that, but we do sit down and we ask our business process, show me what this process looks like to you. And then from that we can take some task mining and look at, okay, how long did it take you to do this? How often are you doing it? And then based on how long the automation would take, see how many hours are saved and how many people are doing that same task on a monthly, daily, weekly basis. >>Great. All right guys, thanks so much for coming in the cube and sharing your story. A whirlpool and always love to have Accenture on. You guys got such a massive observation space, global depth of industry. So thank you very much both. Thank you. Thank you. You're very welcome. All right, keep it right there. Dave Nicholson and Dave Ante will be back right to the short break, you watching the cubes coverage of UI path forward. Five live from Las Vegas.
SUMMARY :
Brought to you by UI Good to see you again. What's the importance of that to Whirlpool? making sure that we had that governance in place, that mindset and what I mean, rp, you got deep industry expertise, center of excellence that drives the automation with rigor, knowing where you are How do you com you know, So the way you always build the center of excellence is making sure that your business partners Whirlpool or did you bring, or did you bring Accenture in and And that really helped that as we were building our team, So we started our journey December of 2020. Anyway, you got the Fed trying to figure out, oh there's sling shoting, you I have too much on my plate, how can you help me? I mean, what are you seeing in the field? that you can take your talented employees and the talented resources to do more that you found that you can share? of any time a bot went live you got almost like a birth certificate of here's the process we save for So you need to kind of make sure that you address Essent, you must have data on this. not in a silo in the organization, but if you do enterprise wide apply What are you seeing there in the field just in terms of overall demand and sentiment? have to be directly proportional to what you want to accomplish as part of our culture and dna that you can automate those even small parts I mean, is that sort of the entry level data that that you use or is some task mining and look at, okay, how long did it take you to do this? So thank you very much both.
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Bill Engle, CGI & Derrick Miu, Merck | UiPath FORWARD 5
>>The Cube presents UI Path Forward five. Brought to you by UI Path. >>Hi everybody. We're back at UI path forward to five. This is Dave Ante with Dave Nicholson. Derek Mu is here. He's automation product line lead for Merck. Thank you, by the way, for, you know, all you guys do, and thank you Dave for having in the, in the, in the vaccine area, saving our butts. And Bill Engel is back on the cube. He's the director at cgi. Guys, good to see you again. >>Good to see you. Thank >>You. So Merrick, Wow, it's been quite a few years for you guys. Take us through Derek, what's happening in sort of your world that's informing your automation strategy? >>Well, Dave, I mean as you know, we just came out of the pandemic. We actually have quite a few products like Gabriel Antiviral Pill. Obviously we worked, you know, continue to drive our products through a difficult time. But, you know, is during these can last few years that, you know, we've accelerated our journey in automation. We're about four years plus in our journey, you know, so just like the theme of this conference we're we're trying to move towards, you know, bigger automations, transformational change, continue to drive digital transformation in our company. >>Now Bill, you've been on before, but CGI tell people about the firm. It's not computer graphics imaging. >>Sure. No, it's, it's definitely not. So cgi, we're a global consultancy about 90,000 folks across the world. We're a, we're both a product company and a services company. So we have a lot of different, you know, software products that we deliver to our clients, such as CGI Advantage, which is a state local government EER P platform. And so outside of that, we, my team does automation and so we wrap automation around R IP and deliver that to our clients. >>So you guys are automation pros, implementation partners, right? So, so let's go back. Yep. Derek said four years I think. Yep. Right, You're in. So take us through what was the catalyst, how did you get started? Obviously it was pre pandemic, so it's interesting, a lot of companies pre pandemic gave lip service to digital transformation. Sounds like you guys already started your journey, but I'll come back to that. But take us back to the Catalyst four years ago. Why automation? We'll get into why UI path, >>Right. So I, I would say it started pretty niche in our company. Started first in our finance area. Of course, you know, we were looking in technology evaluating different companies, Blue Prism, ui P. Ultimately we chose UI p did it on-prem to start to use automation in sort of our invoice processing, sort of our financial processes, right? And then from there, after it was really when the pandemic hit, that's when sort of we all went to remote work. That's when the team, the COE continued to scale up, especially during pandemic. We were trying to automate more and more processes given the fact that more and more of our workers are remote, they reprocesses. How, how do you do events? You know, part of our livelihood is, is meeting with engaging with customers. Customers in this case is, are doctors and physicians, right? How do you engage with them digitally? How do you, you know, you know, a lot of the face to face contact now have to kind of shift to more digital, digital way. And so automation was a way to kind of help accelerate that, help facilitate that. >>You, you, I think you mentioned COE as in center of excellence. Yep. So, so describe your approach to implementing automation. It's, that sounds like when you say center, it sounds like something is centralized as, as opposed to a bunch of what we've been hearing a lot about citizen developers. What does that interaction >>Look like? We do have both. I would say in the beginning was more decentralized, but over time we, over the few years as, as we built more and more bots, we're now at maybe somewhere between four to 500 bots. We now have sort of internal to the company functional verticals, right? So there's an animal health, we have an animal health function. So there's, there's a team building engaging with the animal health business to build animal health box. There's human health, which is what I work on as well as hr, finance, manufacturing, research. And so internally there's engagement leads, one of the engagement leads that interact with the business. Then when there's an engineering squads that help build and design, develop and support and maintain those as well as sort of a DevOps team that supports the platform and maintains all the bot infrastructure. >>So you started in finance common story, right? I'm sure you hear this a lot Belt, How did you decide what to target? Was it, was it process driven decision? Was it, was it data oriented? Like some kind of combination? How did you decide, Do you remember? Or do you, could you take >>Us back to Oh yeah. So for, for cgi how we started to engage with MER is, you know, we, we do a lot of other business with Merck. We work on all their different business lines and we, we understand the business process. So we, we knew where there was potential for automation. So we brought those ideas to Merck and, and really kind of landed there and helped them realize the value from automation from that standpoint. And then from there the journey just continued to expand, you know, looking for those use cases that, that, you know, fit the mold for, for, for RPA to start. And now the evolution is to go to broader hyper automation. >>And, and was it CFO led into the finance department and then, or was it sort of more bottoms >>Up? Yeah, so, so I think it started in, in finance and, and, but we actually really started out in the business line. So out in regulatory clinical, that's, that's where we, we have the life science expertise that are embedded. And so I partnered with them to come up with, hey, here's a real solution we could do to help streamline, say submission archiving. So when, when submissions come back from the fda, they need to be archived into, you know, the, their system of record. So that's, those are the types of use cases that, that we helped automate. >>Okay. Cause you're saying a human had to sort physically archive that and you were able to sort of replicate that. Okay. And you started with software robots, obviously rpa and now you're expanding into, we we're hearing from UI this the platform message. How does that coincide Derek, with what you guys are doing? Are you sort of adding platform? What aspects of the platform are, are you adding? >>Yeah, no, I mean we are, we are on-premise, right? So we have the platform, but some of the cool things we just had, another colleague of mine presented earlier today. Some of the cool things we're, we're doing ephemeral infrastructure. So infrastructure as code, which essentially means instead of having all these dedicated bot machines, that that, you know, cuz these bots only in some cases run 10 minutes and they're done. So we're, we're soon of doing all on demand, you know, start up a server, run the bot when it's finished, you know, kill the server. So we only pay for the servers that we use, which allows us to save a whole >>Lot of money. Serverless bots. So you, but you're doing that OnPrem, so you >>No, >>No, but >>That's >>Cloud. We, >>We, we we're doing it OnPrem, but our, our bot machines that actually run the, let's say SAP process, right? We spin that machine up, it's on the cloud, it runs it finish, Let's say it's processed in one hour and then when it's done, we kill that machine. So we only play for that one hour usage of that bot machine. >>Okay. So you mentioned SAP earlier you mentioned Blue Prism when you probably looked at other competitors too. You pull the Gartner Magic quadrant, blah, blah, you know, with the way people, you know, evaluate technology, but SAP's got a product. Why UI path mean? Is it that a company like SAP two narrow for their only sap you wanted to apply it other ways? Maybe they weren't even in the business that back then four years ago they probably weren't. Right? But I'm curious as to how the decision was made for UiPath. >>Well, I think you hit it right on the nail. You know, SAP sort of came on a little later and they're specific to sort of their function, right? So UiPath for us is the most flexible tool can interact by UI to our sales and marketing systems, to, to workday, to service Now. It's, it cuts across every function that we have in the company as well as you're the most mature. I mean, you're the market leader, right? So Right. Definitely you, you continue to build upon those capabilities and we are exploring the new capabilities, especially being announced today. >>And what do you see Bill in the marketplace? Are you, are you kind of automation tool agnostic? Are you more sort of all in on? I >>Would say we are, we are agnostic as a company, but obviously as part of a, as an automation practice lead, you know, I want to deliver solutions to my clients that are gonna benefit them as a whole. So looking at UI path, you know, that this platform is, it covers the end to end spectrum of, of automation. So I can go really into any use case and be able to provide a solution that, that delivers value. And so that's, that's where I see the value in UI path and that's why CGI is, is a customer as well. We automate our internal processes. We actually have, we just launched probably SALT in the, in the market last week, expanded partnership with UiPath. We launched CGI, Excel 360. That's our fully managed service around automation. We host our clients whole UI path infrastructure and bots. It's completely hands off to them and they just get the value outta >>Automation. Nice, nice. Love >>It. Derek, you mentioned, you mentioned this ephemeral infrastructure. Yeah. Sounds like it's also ethereal possibility possibly you're saying, you, you're saying you have processes that are running on premises, right? But then you reach out to have an automation process run that's happening off pre and you're, and you're sort of, >>It's on the cloud, so, so yeah, so we have a in-house orchestrator, so we don't, we're not using your sort of on the cloud orchestrator. So, so we brought it in-house for security reasons. Okay. But we use, you know, so inside the vpn, you know, we have these cloud machines that run these automations. So, so that's, that's the ephemeral side of the, of the >>Infrastructure. But is there a financial angle to that in terms of when you're spinning these things up, are you, is it a, is it a pay by the drink or by the, by the CPU >>Hours, if you can imagine like we, you know, like I mentioned where somewhere between four to 500 bots and every bot has a time slot to run and takes a certain amount of time. And so that's hundreds and hundreds of bot machines that we in the old days have to have to buy and procure and, you know, staff and support and maintain. So in this new model, and we're just beginning to kind of move from pilot into implementation, we're moving all, all of bots this in ephemeral infrastructure, right? So these, okay, these machines, these bot machines are, you know, spun up. They run the, they, they run their automation and then they spin >>Down. But just to be clear, they're being spun up on physical infrastructure that is in your >>Purview and they spun up on aws. Yeah. Okay. And then they spin down. Okay, got >>It. Got it. Interesting. Four >>To 500 bots. You know, Daniel one point play out this vision of a bot chicken in every pot, I called it a bot for every employee. Is that where you're headed or is that kind of in this new ephemeral world, not necessary, it's like maybe every employee has access to an ephemeral bot. How, how are you thinking about that? >>That's a good question. So obviously the, the four to 500 is a mix of unattended bonds versus attended bonds, right? That, that we also have a citizen developer, sort of a group team. We support that as well from a coe. So, you know, we see the future as a mix. There's, there's a spectrum of, we are the professional development team. There's also, we support and nurture the personal automation and we provide the resources to help them build smaller scale automations that help, you know, reduce the, you know, the mundaneness and the hours of their own tasks. But you know, for us, we want to focus more and more on building bigger and bigger transfer transformational automations that really drive process efficiencies and, and savings. >>And what's the, what's the business impact been? You mentioned savings and maybe there's other sort of productivity. How do you measure the benefit, the ROI and, and >>Quantify that we, you know, I, I don't, I don't profess I don't think we have all the right answers, but yeah, simple metrics like number of hours saved or other sort of excitement sort of in like an nps, internal NPS between the different groups that we engage. But we definitely see automation demand coming from our, our functional teams going up, driving up. So it's, it's continued to be a hot area and hopefully we, we can, you know, like, like what the key message and theme of this, of this conference. Essentially we want to take and build upon the, the good work that we've done in terms of rpa and we want to drive it more towards digital transformation. >>So Bill, what are you seeing across the, your customer base in terms of, of, of roi? I'm not looking for percentages there. I'm sure they're off the charts, but in terms of, you know, you can optimize for fast payback, you know, maybe lower the denominator, you know, or you can optimize for, you know, net benefit over time, right? You know, what are you seeing? What are customers after they want fast payback and little quick hits? Or are they looking for sort of a bigger enterprise wide impact? >>Yeah, I think it's, it's the latter. It's that larger impact, right? Obviously they, you know, they want an roi and just depending upon the use case, that's gonna vary in terms of the, the benefits delivered. And a lot of our clients, depending on the industry, so in in life sciences it may be around, you know, compliance like GXP compliance is huge. And so that may may not be much of a time saver, but it ensures that they're, they're running their processes and they're being compliant with, you know, federal standards. So that's, that's one aspect to it. But you know, to, you know, a bank, they're looking to reduce their overall costs and and so on. But yeah, I think, I think the other, the other part of it is, you know, impacting broader business processes. So taking that top down approach versus kind of bottom up, you know, doing ta you know, the ones you choose the tasks is not as impactful as looking at broader across the entire business process and seeing how we can impact >>It. Now, Derek, when you guys support a citizen developer, how does that work? So, hey, I got this task I want to automate, I'm gonna go write a, you know, software robot. I'm gonna go do an automation. Do I just do it and then throw her to the defense? You guys, you guys send me a video on how to do it. Hold my hand. How's that work? >>Yeah, I mean, good question. So, so we obviously direct them to the UI path Academy, get some training. We also have some internal training materials to how to build a bot sort of internal inside Merck. We, we go through, we have writeups and SOPs on using the right framework for automations, using the right documentation, PDD kind of materials, and then ultimately how do we deploy bot inside the MER ecosystem. But I, I, maybe I'll just add, I think you asked the point about ROI before. Yeah. I'll also say because we're, we're a pharmaceutical company. I think one of the other key metrics is actually time saved, right? So if, if, if we have a bot that helps us get through the clinical process or even the getting a, a label approved faster, even if it's eight days saved, that's eight days of a product that can get out to the market faster to, to our patients and, and healthcare professionals. And that's, that, that's immeasurable benefit. >>Yeah, I bet if you compress that ELAP time of, of getting approval and so forth. All right guys, we've gotta go. Thanks so much. Congratulations on all the success and appreciate you sharing your story. Thank >>You so much. Appreciate it. You're welcome. >>Appreciate it. All right. Thank you for watching this Dave Ante for Dave Nicholson, The cubes coverage, two day coverage. We're here in day one, UI path forward, five. We'll be right back right after the short break. Awesome. >>Great.
SUMMARY :
Brought to you by by the way, for, you know, all you guys do, and thank you Dave for having in the, in the, Good to see you. Take us through Derek, what's happening in sort of your world that's Obviously we worked, you know, continue to drive our products through a difficult It's not computer graphics imaging. So we have a lot of different, you know, So you guys are automation pros, implementation partners, right? Of course, you know, we were looking in technology evaluating different companies, It's, that sounds like when you say center, So there's an animal health, we have an animal health function. you know, looking for those use cases that, that, you know, fit the mold for, you know, the, their system of record. that coincide Derek, with what you guys are doing? So we're, we're soon of doing all on demand, you know, start up a server, run the bot when So you, but you're doing that OnPrem, so you We, So we only play for that one hour usage of that bot machine. You pull the Gartner Magic quadrant, blah, blah, you know, with the way people, Well, I think you hit it right on the nail. So looking at UI path, you know, that this platform is, it But then you reach out to But we use, you know, so inside the vpn, you know, But is there a financial angle to that in terms of when you're spinning these things up, have to buy and procure and, you know, staff and support and maintain. And then they spin down. It. Got it. How, how are you thinking about that? the resources to help them build smaller scale automations that help, you know, How do you measure the benefit, the ROI and, and Quantify that we, you know, I, I don't, I don't profess I don't think we have all the right answers, you know, maybe lower the denominator, you know, or you can optimize for, depending on the industry, so in in life sciences it may be around, you know, you know, software robot. But I, I, maybe I'll just add, I think you asked the point about ROI before. Congratulations on all the success and appreciate you sharing your story. You so much. Thank you for watching this Dave Ante for Dave Nicholson, The cubes coverage,
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Paula Hansen, Alteryx | Supercloud22
(upbeat music) >> Welcome back to Supercloud22. This is an open community event, and it's dedicated to tracking the future of cloud in the 2020s. Supercloud is a term that we use to describe an architectural abstraction layer that hides the underlying complexities of the individual cloud primitives and APIs and creates a common experience for developers and users irrespective of where data is physically stored or on which cloud platform it lives. We're now going to explore the nuances of going to market in a world where data architectures span on premises across multiple clouds and are increasingly stretching out to the edge. Paula Hansen is the President and Chief Revenue Officer at Alteryx. And the reason we asked her to join us for Supercloud22 is because first of all, Alteryx is a company that is building a form of Supercloud in our view. If you have data in a bunch of different places and you need to pull in different data sets together, you might want to filter it or blend it, cleanse it, shape it, enrich it with other data, analyze it, report it out to your colleagues. Alteryx allows you to do that and automate that life cycle. And in our view is working to break down the data silos across clouds, hence Supercloud. Now, the other reason we invited Paula to the program is because she's a rockstar female in tech, and since day one at theCube, we've celebrated great women in tech, and in this case, a woman of data, Paula Hansen, welcome to the program. >> Thank you, Dave. I am absolutely thrilled to be here. >> Okay, we're going to focus on customers, their challenges and going to market in this cross cloud, multi-cloud, Supercloud world. First, Paula, what's changing in your view in the way that customers are innovating with data in the 2020s? >> Well, I think we've all learned very clearly over these last two years that the global pandemic has altered life and business as we know it. And now we're in an interesting time from a macroeconomic perspective as well. And so what we've seen is that every company in every industry has had to pivot and think about how they meet redefined customer expectations and an ever evolving competitive landscape. There really isn't an industry that wasn't reshaped in some way over the last couple of years. And we've been fortunate to work with companies in all industries that have adapted to this ever changing environment by leveraging Alteryx to help accelerate their digital transformations. Companies know that they need to unlock the full potential of their data to be able to move quickly to pivot and to respond to their customer's needs, as well as manage their businesses most efficiently. So I think nothing tells that story better than sharing a customer example with you, Dave. We love to share stories of our very innovative customers. And so the one that I'll share with you today in regards to this is Delta Airlines, who we're all very familiar with. And of course Delta's goal is to always keep their airplanes in the air flying passengers and getting people to their destinations efficiently. So they focus on the maintenance of their aircraft as a necessary part of running their business and they need to manage their maintenance stops and the maintenance of their aircraft very efficiently and effectively. So we work with them. They leverage our platform to automate all the processes for their aircraft maintenance centers. And so they've built out a fully automated reporting system on our platform leveraging tons of data. And this gives their service managers and their aircraft technicians foresight into what's happening with their scheduling and their maintenance processes. So this ensures that they've got the right technicians in the service center when the aircrafts land and that everything across that process is fully in place. And previously because of data silos and just complexity of data, this process would've taken them many many hours in each independent service center, and now leveraging Alteryx and the power of analytics and bringing all the data together. Those centers can do this process in just minutes and get their planes back in the air efficiently and delivering on their promises to their customers. So that's just one of many examples that we have in terms of the way the Alteryx analytics automation helps customers in this new age and helping to really unlock the power of their data. >> You know, Paul, that's an interesting example. Because in a previous life I worked with some airlines and people maybe don't realize this but, aircraft maintenance is the mission critical application for carriers. It's not the booking system. Because we've been there before, we show you there's a problem when you're booking or sometimes it's unfortunate, but people they get de booked. But the aircraft maintenance is the one that matters the most and that keeps planes in the air. So we hear all the time, you just mention it. About data silos and how problematic they are. So, specifically how are you seeing customers thinking about busting the data silos? >> Yeah, that's right, it's a big topic right now. Because companies realize that business processes that they run their business with, is very cross-functional in nature and requires data across every department in the enterprise. And you can't keep data locked in one department. So if you think of business processes like pay to procure or quote to cash, these are business processes that companies in every industry run their business. And that requires them to get data from multiple departments and bring all of that data together seamlessly to make the best business decisions that they can make. So what our platform does is, and is really well known for, is being very easy for users number one, and then number two, being really great at getting access to data quickly and easily from all those data silos, really, regardless of where it is. We talk about being everywhere. And when we say that we mean, whether it's on-prem, in your legacy applications and databases, or whether it's in the cloud with of course, all the multiple cloud platforms and modern cloud data warehouses. Regardless of where it is, we have the ability to bring that data together across hundreds of different data sources, bring it together to help drive insights and ultimately help our customers make better decisions, take action, and deliver on the business outcomes that they all are trying to drive within their respective industries. And what's- >> You know- >> Go ahead. >> Please carry on. >> Well, I was just going to say that what I do think has really sort of a tipping point in the last six months in particular is that executives themselves are really demanding of their organizations, this democratization of data. And the breaking down of the silos and empowering all of the employees across their enterprise regardless of how sophisticated they are with analytics to participate in the analytic opportunity. So we've seen some really cool things of late where executives, CEOs, chief financial officers, chief data officers are sponsoring events within their organizations to break down these silos and encourage their employees to come together on this democratization opportunity of democratization of data and analytics. And there's a shortage of data scientists on top of this. So there's no way that you're going to be able to hire enough data scientists to make sense of all this data running around your enterprise. So we believe with our platform we empower people regardless of their skillset. And so we see executives sponsoring these hackathons within their environments to bring together people to brainstorm and ideate on use cases, to share examples of how they leverage our platform and leverage the data within their organization to make better decisions. And it's really quite cool. Companies like Stanley Black & Decker, Ingersoll Rand, Inchcape PLC, these are all companies that the executive team has sponsored these hackathon events and seen really powerful things come out of it. As an example Ingersoll Rand sponsored their Alteryx hackathon with all of their data workers across various different functions where the data exists. And they focused on both top line revenue use cases as well as bottom line efficiency cases. And one of the outcomes was a use case that helped with their distribution center in north America and bringing all the data together across their various applications to reduce the amount of over ordering and under ordering of parts and more effectively manage their inventory within that distribution center. So, really cool to see this is now an executive level board level conversation. >> Very cool, a hackathon bringing people together for collaboration. A couple things that you said I want to comment on. Again, one of the reasons why we invited you guys to come on is, when you think about on-prem data and anybody who follows theCube and my breaking analysis program, knows we're big fans of Zhamak Dehghani's concept of data mesh. And data mesh is supposed to be inclusive. It doesn't matter if it's an S3 bucket, Oracle data base, or data warehouse, or data lake, that's just a note on the data mesh. And so it should be inclusive and Supercloud should include on-prem data to the extent that you can make that experience consistent. We have a lot of technical sessions here at Supercloud22, we're focusing now and go to market and the ecosystem. And we live in a world of multiple partners exploding ecosystems. And a lot of times it's co-opetition. So Paula, when you joined Alteryx you brought a proven go to market discipline to the company. Alignment with the customer, playbooks, best practice of sales, et cetera. And we've seen the results. It's a big reason why Mark Anderson and the board promoted you to president just after 10 months. Summarize how you approached the situation at Alteryx when you joined last spring. >> Yeah, I think first we were really intentional about what part of the market, what type of enterprises get the most benefit from the innovation that we deliver? And it's really clear that it's large enterprises. That the more complex a company is, most likely the more data they have and oftentimes the more decentralized that data is. And they're also really all trying to figure out how to remain competitive by leveraging that data. So, the first thing we did was be very intentional that we're focused on the enterprise and building out all of the capability required to be able to serve the enterprise. Of course, essential to all of that is having a platform capability because enterprises require that. So, with Suresh Vittal our Chief Product Officer, he's been fantastic in building out an end to end analytic platform that serves a wide range of analytic capabilities to a wide range of users. And then of course has this flexibility to operate both on-prem and in the cloud which is very important. Because we see this hybrid environment in this multicloud environment being something that is important to our customers. The second thing that I was really focused on was understanding how do you have those conversations with customers when they all are in maybe different types of backgrounds? So the way that you work with a business analyst in the office of finance or supply chain or sales and marketing, is different than the way that you serve a data scientist or a data engineer in IT. The way that you talk to a business owner who wants not to really understand the workflow level of data but wants to understand the insights of data, that's a different conversation. When you want to have a conversation of analytics for all or democratization of analytics at the executive level with the chief data officer or a CIO, that's a whole different conversation. And so we've built very specific sales plays to be able to have those conversations bring the relevant information to the relevant person so that we're really making sure that we explain the value proposition of the platform. Fully understand their world, their language and can work with them to deliver the value to them. And then the third thing that we did, was really heavily invest in our partnerships and you referenced this day. It's a a broad ecosystem out there. And we know that we have to integrate into that broad data ecosystem. and be a good partner to serve our customers. So, we've invested both in technology integration as well as go to market strategies with cloud data warehouse companies like Snowflake and Databricks, or RPA companies like UiPath and Blue Prism, as well as a wide range of other application and all of the cloud platforms because that's what our customers expect from us. So that's been a really important sort of third pillar of our strategy in making sure that from a go to market perspective, we understand where we fit in the ecosystem and how we collectively deliver on value to our joint customers. >> So that's super helpful. What I'm taking away from this is you didn't come to it with a generic playbook. Frank Lyman always talks about situation leadership. You assess the situation and applied that and a great example of partners is Snowflake and Databricks, these sort of opposites, but trying to solve similar problems. So you've got to be inclusive of all that. So we're trying to sort of squint through this Paula and say, okay, are there nuances and best practices beyond some of the the things that you just described that are unique to what we call Supercloud? Are there observations you can make with respect to what's different in this post isolation economy? Specifically in managing remote employees and of course remote partners, working with these complex ecosystems and the rise of this multi-cloud world, is it different or is it same wine new bottle? >> Well, I think it's both common from the on-prem or pre-cloud world, but there's also some differences as well. So what's common is that companies still expect innovation from us and still want us to be able to serve a wide range of skill sets. So our belief is that regardless of the skill set that you have, you can participate in the analytics opportunity for your company and unlocking the potential of your data. So we've been very focused since our inception to build out a platform that really serves this wide range of capabilities across the enterprise space. What's perhaps changed more or continues to evolve in this cloud world is just the flexibility that's required. You have to be everywhere. You have to be able to serve users wherever they are and be able to live in a multi-cloud or super cloud world. So when I think of cloud, I think it just unlocks a whole bigger opportunity for Alteryx and for companies that want to become analytic leaders. Because now you have users all over the globe, many of them looking for web-based analytic solutions. And of course these enterprises are all in various places on their journey to cloud and they want a partner and a platform that operates in all of those environments, which is what we do at Alteryx. So, I think it's an exciting time. I think that it's still very early in the analytic market and what companies are going to do to leverage their data to drive their transformation. And we're really excited to be a part of it. >> So last question is, I said up front we always like to celebrate women in tech. How'd you get into tech.? You've got a background, you've got somewhat of a technical background of being technical sales. And then of course rose up throughout your career and now have a leadership position. I called you a woman of data. How'd you get into it? Where'd you find the love of data? Give us the background and help us inspire some of the young women out there. >> Oh, well, but I'm super passionate about inspiring young women and thinking about the future next generation of women that can participate in technology and in data specifically. I grew up loving math and science. I went to school and got an electrical engineering degree but my passion around technology hasn't been just around technology for technology's sake, my passion around technology is what can it enable? What can it do? What are the outcomes that technology makes possible? And that's why data is so attractive because data makes amazing things possible. I shared some of those examples with you earlier but it not only can we have effect with data in businesses and enterprise, but governments globally now are realizing the ability for data to really have broad societal impact. And so I think that that speaks to women many times. Is that what does technology enable? What are the outcomes? What are the stories and examples that we can all share and be inspired by and feel good and and inspired to be a part of a broader opportunity that technology and data specifically enables? So that's what drives me. And those are the conversations that I have with the women that I speak with in all ages all the way down to K through 12 to inspire them to have a career in technology. >> Awesome, the more people in STEM the better, and the more women in our industry the better. Paula Hansen, thanks so much for coming in the program. Appreciate it. >> Thank you, Dave. >> Okay, keep it right there for more coverage from Supercloud 22, you're watching theCube. (upbeat music)
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the nuances of going to market I am absolutely thrilled to be here. and going to market in this and the maintenance of their aircraft that matters the most and And that requires them to get and bringing all the data together and the board promoted you and all of the cloud platforms because of the the things that you just described of the skill set that you have, of the young women out there. What are the outcomes that and the more women in from Supercloud 22,
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Breaking Analysis: RPA has Become a Transformation Catalyst, Here's What's New
>> From theCUBE studios in Palo Alto in Boston, bringing you data driven insights from theCUBE and ETR, this is "Breaking Analysis" with Dave Vellante >> In its early days, robotic process automation emerged from rudimentary screen scraping, macros and workflow automation software. Once a script heavy and limited tool that largely was used to eliminate mundane tasks for individual users, and by the way still is, RPA's evolved into an enterprise-wide mega trend that puts automation at the center of digital business initiatives. Hello and welcome to this week's Wikibon CUBE Insights, powered by ETR. In this breaking analysis, we present our quarterly update of the trends in RPA and automation and share the latest survey data from enterprise technology research. RPA has grown quite rapidly and the acronym is becoming a convenient misnomer in a way. I mean the real action in RPA has evolved into enterprise-wide automation initiatives. Once exclusively focused really on back office automation and areas such as finance, RPA has now become an enterprise initiative as many larger organizations especially, move well beyond cost savings and outside of the CFO's purview. We predicted in early "Breaking Analysis" episodes that productivity declines in the US and Europe especially, would require automation to solve some of the world's most pressing problems. And that's what's happening. Automation today is attacking not only the labor shortage but it's supporting optimizations in ESG, supply chain, helping with inflation challenges, improving capital allocation. For example, the supply chain issues today, think about what they require. Somebody's got to do research, they got to figure out inventory management, they got to go into different systems, do prioritizations, do price matching, and perform a number of other complex tasks. These are time consuming processes. Now the combination of RPA and machine intelligence is helping managers compress the time to value and optimize decision making. Organizations are realizing that a digital business goes beyond cloud and SaaS, and puts data, AI and automation at the core leveraging cloud and SaaS but reimagining entire workflows and customer experiences. Moreover, low code solutions are taking off and dramatically expanding the ability of organizations to make changes to their processes. We're also seeing adjacencies to RPA becoming folded into enterprise automation initiatives. And that trend will continue for example Legacy software testing tools. This is especially important as companies SaaSify their business and look for modern testing tools that can keep pace with their transformations. So the bottom line is, RPA or intelligent automation has become a strategic priority for many companies. And that means you got to get the CIO involved to ensure that the governance and compliance edicts of the organization are appropriately met. And that alignment occurs across the technology and business lines. A couple of years ago, when we saw that RPA could be much much more than what it was at the time, we revisited our total available market or TAM analysis. And in doing so, we felt there would be a confluence of automation, AI, and data and that the front and back office schism would converge. That is shown here. This is our updated TAM chart, which we shared a while back with a dramatically larger scope. We were interested that, just a few days ago by the way Forrester put out a new report, picked up by Digital Nation, that the RPA market would reach 22 billion by 2025. Now, as we said at the time our TAM includes the entire ecosystem including professional services as does Forrester's recent report and the projections they're in. So see that little dotted red line there, that's about at the 22 billion mark. We're a few years away but we definitely feel as though this is taking shape the way we had previously envisioned. That is to say a progression from back office blending with customer facing processes becoming a core element of digital transformations and eventually entering the realm of automated systems of agency where automations are reliable enough and trusted enough to make realtime decisions at scale for a much, much wider scope of enterprise activities. So we see this evolving over the 2020s or the balance of this decade and becoming a massive multi hundred billion dollar market. Now, unfortunately for later investors, this enthusiasm that I'm sharing around automation has not translated into price momentum for the stocks in this sector. Here are the charts, the stock charts for four RPA related players with market values inserted in each graphic. We've set the cross hairs approximately at the timing of UiPath's IPO. And that's where we'll start. UiPath IPOed last April and you can see the steady decline in its price. UiPath's Series F investors got in at $30 billion valuation, so that's been halved, more than half. But UiPath is the leader in this sector as we'll see in a moment. So investors are just going to have to be patient. Now, you know the problem with these hot tech companies is the cat gets let out of the bag before the IPO because they raise so much private money, it hits the headlines and then, at the time you had zero interest rates, you had the tech stock boom during the pandemic, so you're just going to have to wait it out to get a nice return if you got in sort of post IPO. You know, which... I think this business will deliver over the long term. Now, Blue Prism is interesting because it's being bought by SS&C Technologies after a bidding war with Vista. So that's why their stock has held up pretty reasonably. Vista's PE firm, which owns TIBCO and was going to mash it, Blue Prism that is, together with TIBCO. That was a play I always liked because RPA is going to be integrated across the board. And TIBCO is an integration company, and I felt it was in a good position to do that. But SS&C obvious said, "Hey, we can do that too." And look, they're getting a proven RPA tech stack for 10% of the value of UiPath. Might be a sharp move, we'll see. Or maybe they'll jack prices and squeeze the cashflow, I honestly have no idea. And we shelled the other two players here who really aren't RPA specialists. Appian is a low code business process development platform and Pegasystems of course, we've reported on them extensively. They're a longtime business process player that has done pretty well. But both stocks have suffered pretty dramatically since last April. So let's take a look at the customer survey data and see what it tells us. The ETR survey data shows a pretty robust picture frankly. This chart depicts the net score or customer spending momentum on that vertical axis and market share or pervasiveness relative to other companies and technologies in the ETR dataset, that's on the horizontal. That red dotted line at the 40% mark, that indicates an elevated spending level for the company within this technology. The chart insert you see there shows how the company positions are plotted using net score and market share or Ns. And ETR's tool has a couple of cool features. We can click on the dot and it allows you to track the progression over time, in this case going back to January, 2020 that's the lines that we've inserted here. So we'll start with Microsoft and we'll get that over with. Microsoft acquired a company called Softomotive for a reported a hundred million dollars thereabout, it's a little more than that. So pretty much a lunch money for Mr. Softy. So Microsoft bought the company in May and look at the gray line where it started showing up in the October ETR surveys at a very highly elevated level, typical Microsoft, right? I mean, a lot of spending momentum and they're pretty much ubiquitous. And it just stayed there and it's gone up and to the right, just really a dominant picture. But Microsoft Power Automate is really kind of a personal productivity tool not super feature rich like some of the others that we're going to talk about, it's just part of the giant Microsoft software estate. And there's a substantial amount of overlap between, for example, UiPath's and Automation Anywhere's customer bases and Power Automate users. And it's speaking with the number of customers. They'll say, "Yeah, we use Power Automate," but they see enterprise automation platforms as much more feature rich and capable and they see a role for both. But it's something to watch out for because Microsoft can obviously take a bite out of virtually any platform and moderate the enthusiasm for it. But nonetheless, these other firms that we're mentioning here, the two leaders, they really stand out, UiPath and Automation Anywhere. Both are elevated well above that 40% line with a meaningful presence in the data set. And you can see the path that they took to get to where they are today. Now we had predicted in 2021 in our predictions post that Automation Anywhere would IPO in 2021. So we predicted that in December of 2020 but it hasn't happened yet. The company obviously wasn't ready, and it brought in new management. We reported on that, Chris Riley as the Chief Revenue Officer, and it made other moves to show up their business. Now let me say this about Riley. I've known him him for years, he's a world class sales leader, one of the best in the tech business. And he knows how to build a world class go to market team, I guarantee that's what he's doing. I have no doubt he's completely reinventing his sales team, the alliances, he's got a lot of experience of that when he was at EMC and Dell and HPE, and he knows the channel really well. So I have a great deal of confidence that if Automation Anywhere's product is any good, which the ETR data clearly shows that it is, then the company is going to do very well. Now, as for the timing of an IPO, look, with the market choppiness, who knows? Automation Anywhere, they raised a ton of dough and it was last valued around... In 2019, it was just north of 7 billion. And so if UiPath is valued at 15 billion, you could speculate that Automation Anywhere can't be valued at much more than 10 billion, maybe a little under, maybe a little over. And so they might wait for the market volatility to chill out a little bit before they do the IPO or maybe they've got some further cleanup to do and they want to get their metrics better, but we'll see. Now to the point earlier about Blue Prism, look at its position on the vertical axis, very respectable. Just a finer point on Pega. We've always said that they're not an RPA specialist but they have an RPA offering and a presence in the ETR data set in this sector. And they got a sizeable market cap so we'd like to include them. Now here's another look at the net score data. The way net score works is ETR asks customers, are you adopting a platform for the first time? That's that lime green there. Are you accelerating spending on the platform by 6% or more relative to last year, or sometimes relative to some other point in time, this is relative to last year. That's the forest green. Is your spending flat or is it, that's the gray, or is it decreasing by 6% or worse? Or are you churning? That's that bright red. You subtract the reds from the greens and you get net score which is shown for each company on the right along with the Ns in the survey. So other than Pega, every company shown here has new adoptions in the double digits, not a lot of churn. UiPath and and Automation Anywhere have net scores well over that 40% mark. Now, some other data points on those two, ETR did a little peeling of the onion in their data set and I found a couple of interesting nuggets. UiPath in the Fortune 500 has a 91% net score and a 77% net score in the Global 2000. So significantly higher than its overall average. This speaks to the company's strong presence in larger companies and the adoption and how larger companies are leaning in. Although UiPath's actually still solid in smaller firms as well by the way but... Now the other piece of information is, when asked why they buy UiPath over alternatives customers said a robust feature set, technical lead and compatibility with their existing environment. Now to Automation Anywhere. They have a 72% net score in the Fortune 500, well above its average across the survey, but 46% only in the Global 2000 below its overall average shown here of 54. So we'd like to see a wider aperture in the Global 2000. Again, this is a survey set, who knows, but oftentimes these surveys are indicative. So maybe Automation Anywhere just working that out, more time, figuring out the go to market in the Global 2000 beyond those larger customers. Now, when asked why they buy from Automation Anywhere versus the competition customers cited a robust feature set, just like UiPath, technological lead, just like UiPath, and fast ROI. Now I really believe that both for Automation Anywhere and UiPath, the time to value is much compressed relative to most technology projects. So I would highlight that as well. And I think that's a fundamental reason, one of the reasons why RPA has taken off. All right let's wrap up. The bottom line is this space is moving and it's evolving quickly, and will keep on a fast pace given the customer poll, the funding levels that have been poured into the space, and, of course, the competitive climate. We're seeing a new transformation agenda emerge. Pre COVID, the catalyst was back office efficiency. During the pandemic, we saw an acceleration and organizations are taking the lessons learned from that forced March experience, the digital I sometimes call it, and they're realizing a couple things. One, they can attack much more complex problems than previously envisioned. And two, in order to cloudify and SaaSify their businesses, they need to put automation along with data and AI at the core to completely transform into a digital entity. Now we're moving well beyond automating bespoke tasks and paving the cow path as I sometimes like to say. And we're seeing much more integration across systems like ERP and HR and finance and logistics et cetera, collaboration, customer experience, and importantly, this has to extend into broader ecosystems. We're also seeing a rise in semantic workflows to tackle more complex problems. We're talking here about going beyond a linear process of automation. Like for instance, read this, click on that, copy that, put it here, join it with that, drag and drop it over here and send it over there. It's evolving into a much more interpreter of actions using machine intelligence to watch, to learn, to infer, and then ultimately act as well as discover other process automation opportunities. So think about the way work is done today. Going into various applications, you grab data, you trombone back out, you do it again, in and out, in and out, in and out of these systems, et cetera, NASM, and replacing that sequence with a much more intelligent process. We're also seeing a lot more involvement from C-level executives, especially the CIO, but also the chief digital officer, the chief data officer, with low code solutions enabling lines of business to be much more involved in the game. So look, it's still early here. This sector, in my view, hasn't even hit that steep part of the S-curve yet, it's still building momentum with larger firms leading the innovation, investing in things like centers of excellence and training, digging in to find new ways of doing things. It's a huge priority because the efficiencies that large companies get, they drop right to the bottom line and the big ER the more money that drops. We see that in the adoption data and we think it's just getting started. So keep an eye on this space. It's not a fad, it's here to stay. Okay, that's it for now. Thanks to my colleagues, Stephanie Chan who helped research this week's topics and Alex Myerson on the production team who also manages the Breaking Analysis Podcast, Kristen Martin and Cheryl Knight, helped get the word out on social. Thanks guys. Your great teamwork, really appreciate that. Now remember, these episodes, they're all available as podcasts, wherever you listen just search "Breaking Analysis Podcast". Check out ETR's website at etr.ai. And we also publish a full report every week on wikibon.com and siliconangle.com. You can get in touch with me directly, david.vellante@siliconangle.com is my email. You can DM me @dvellante or comment on our LinkedIn posts. This is Dave Vellante for theCUBE Insights, powered by ETR. Have a great week, stay safe, be well, and we'll see you next time. (outro music)
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William Choe & Shane Corban | Aruba & Pensando Announce New Innovations
(intro music playing) >> Hello everyone, and welcome to the power of n where HPE Aruba and Pensando are changing the game, the way customers scale with the cloud, and what's next in the evolution in switching. Hey everyone, I'm John furrier with the cube, and I'm here with Shane Corbin, director of technical product management at Pensando, and William show vice president of product management, Aruba HPE. Gentlemen, thank you for coming on and doing a deep dive and, and going into the, the big news. So the first question I want to ask you guys is um, what do you guys see from a market customer perspective that kicked this project off? um, amazing um, results um, over the past year or so? Where did it all come from? >> No, it's a great question, John. So when we were doing our homework, there were actually three very clear customer challenges. First, security threats were largely spawn with on, within the perimeter. In fact, Forrester highlighted 80% of threats originate within the internal network. Secondly, workloads are largely distributed creating a ton of east-west traffic. And then lastly, network services such as firewalls, load balancers, VPN aggregators are expensive, they're centralized, and they ultimately result in service chaining complexity. >> John: So, so, >> John: Go ahead, Shane. >> Yeah. Additionally, when we spoke to our customers after launching initially the distributed services platform, these compliance challenges clearly became apparent to us and while they saw the architecture value of adopting what the largest public cloud providers have done by putting a smart NIC in each compute node to provide these stateful services. Enterprise customers were still, were struggling with the need to upgrade fleets and brown field servers and the associated per node cost of adding a smart NIC to every compute node. Typically the traffic volumes for on a per node basis within an enterprise data center are significantly lower than cloud. Thus, we saw an opportunity here to, in conjunction with Aruba, develop a new category of switching product um, to share the processing capabilities of our unique intellectual property around our DPU across a rack of servers that net net delivers the same set of services through a new category of platform, enabling a distributed services architecture, and ultimately addressing the compliance and TCO generating huge TCO and ROI for customers. >> You know, one of the things that we've been reporting on with you guys, as well as the cloud scale, this is the volume of data and just the performance and scale. I think the timing of the, of this partnership and the product development is right on point. And you've got the edge right around the corner, more, more distributed nature of cloud operations, huge, huge change in the marketplace. So great timing on the origination story there. Great stuff. Tell me more about the platform itself, the details, what's under the hood, the hardware OS, what are the specs? >> Yeah, so we started with a very familiar premise. Rubik customers are already leveraging CX with an edge to cloud common operating model, in deploying leaf and spine networks. Plus we're excited to introduce the industry's first distributed services switch, where the first configuration has 48-25 gig ports with a hundred gig couplings running Aruba CX cloud native operating system, Pensando Asic's software inside, enabling layer four through six, seven stateful services. Shane, do you want to elaborate on. >> Yeah, let me elaborate on that a little bit further, um, you know, as we spoke existing platforms and how customers were seeking to address these challenges were, are inherently limited by the ASIC dye size, and that does limit their scale and performance and ability in traditional switching platforms to deliver truly stateful functions in, in, in a switching platform, this was, you know, architecturally from the ground up, when we developed our DPU, first and second generation, we delivered it, or we, we built it with stateful services in mind from the get-go, we leveraged the clean state design with our P four program with DPU. We evolved to our seven nanometers based pro DPU right now, which is essentially enabling software and Silicon. And this has generated a new level of performance scale, flexibility and capability in terms of services. This serves as the foundation for our 200 gig card, were we taking the largest cloud providers into production for. And the DPU itself is, is designed inherently to process stage, track stateful connections, and stateful flow is at very, very large scale without impacting performance. And in fact, the two of these DPU components server disk, services foundation of the CX 10 K, and this is how we enable stateful functions in a switching platform functions like stateful network fire-walling, stateful segmentation, enhanced programmable telemetry, which we believe will bring a whole lot of value to our customers. And this is a platform that's inherently programmable from the ground up. We can, we can build and leverage this platform to build new use cases around encryption, enabling stateful load balancing, stateful NAT to name a few, but, but the key message here is, this is, this is a platform with the next generation of architecture's in mind, is programmed, but at all, there's the stack, and that's what makes it fundamentally different than anything else. >> I want to just double click on that if you don't mind, before we get to the competitive question, because I think you brought up the state thing. I think this is worth calling out, if you guys don't mind commenting more on this states issue, because this is big. Cloud native developers right now, want speed, they're shifting left at the CICD pipeline with programmability. So going down and having the programmability, and having state is a really big deal. Can you guys just expand on that a little bit more and why it's important and, and how hard it really is to pull off? >> I, I can start, I guess, um, it's very hard to pull off because of the sheer amount of connections you need to track when you're developing something like a stateful firewall or a stateful load balancer, a key component of that is managing the connections at very, very large scale and understanding what's happening with those connections at scale, without impacting application performance. And this is fundamentally different at traditional switching platform, regardless of how it's deployed today in Asics, don't typically process and manage state like this. Um, memory resources within the chip aren't sufficient, um, the policy scale that you can um, implement on a platform aren't sufficient to address and fundamentally enable deployable firewalling, or load balancing, or other stateful services. >> That's exactly right. And so the other kind of key point here is that, if you think about the sophistication of different security threats, it does really require you to be able to look at the entire packet, and, and more so be able to look at the entire flow and be able to log that history, so that you can get much better heuristics around different anomalies, security threats that are emerging today. >> That's a great, great point. Thanks for, for, um, bringing that extra, extra point out. I would just add to this, we're reporting this all the time on Silicon angle in the cube is that, you know, the, you know, the, the automation wave that's coming with around data, you know, it's a center of data, not data centers we heard earlier on with the, in, in, in the presentation. Data drives automation, having that enabled with the state is a real big deal. So, I think that's really worth calling out. Now, I've got to ask the competition question, how is this different? I mean, this is an evolution. I would say, it's a revolution. You guys are being being humble, um, but how is this different from what customers can deploy today? >> Architecturally, if you take a look at it. We've, we've spoken about the technology and fundamentally in the platform what's unique, in the architecture, but, foundationally when customers deploy stateful services they're typically deployed leveraging traditional big box appliances for east-west our workload based agents, which seek to implement stateful security for each east-west. Architecturally what we're enabling is stateful services like firewalling, segmentation, can scale with the fabric and are delivered at the optimal point for east west which is through leaf for access layer of the network. And we do this for any type of workload. Be it deployed on a virtualized compute node, be a deployed on a containerized worker node, be deployed on bare metal, agnostic up typology, it can be in the access layer of a three tier design and a data center. It can be in the leaf layer of a VX VPN based fabric, but the goal is an all centrally managed to a single point of orchestration and control of which William will talk about shortly. The goal of this is to drive down the TCO of your data center as a whole, by allowing you to retire legacy appliances that are deployed in an east-west roll, and not utilize host based agents, and thus save a whole lot of money and we've modeled on the order of 60 to 70% in terms of savings in terms of the traditional data center pod design of a thousand compute nodes which we'll be publishing. And as, as we go forward additional services, as we mentioned, like encryption, this platform has the capability to terminate up to 800 gigs of our line rates encryption, IP sec, VPN per platform, stateful Nat load balancing, and this is all functionality we'll be adding to this existing platform because it's programmable as we've mentioned from the ground up. >> What are some of the use cases lead? And what's the top use cases, what's the low hanging fruit and where does this go? You've got service providers, enterprises. What are the types of customers you guys see implementing? >> Yeah, that's, what's really exciting about the CX 10,000. We actually see customer interest from all types of different markets, whether it be higher education, service providers to financial services, basically all enterprises verticals with private cloud or edge data centers. For example, it could be a hospital, a big box retailer, or a colon such as Iniquinate So it's really the CX 10,000 that creates a new switching category, enabling stateful services in that leaf node right at the workload, unifying network and security automation policy management. Second, the CX 10,000 greatly improves security posture and eliminates the need for hair-pinning east-west traffic all the way back to the centralized deployments. Lastly, As Shane highlighted, there's a 70% TCO savings by eliminating that appliance sprawl and ultimately collapsing the network security operations. >> I love the category creation um, vibe here. Love it. And also the technical and the cloud alignment's great. But how do the customers manage all this? Okay, I got a new category. I just put the box in, throw away some other ones? I mean, how does this all get done? And how does the customers manage all this? >> Yeah, so we're, we're looking to build on top of the river fabric composer. It's another familiar site for our customers, and what's already provides for compute storage and network automation, with a broad ecosystem integrations, such as VMware vSphere Vcenter as with Nutanix prism and so aligned with the CX 10,000 FGA, now you have a fabric composer, unified security and policy orchestration, and management with the ability to find firewall policies efficiently and provide that telemetry to collect your such a Splunk. >> John: So the customer environments right now involve a lot of multi-vendor and new frameworks, obviously, cloud native. How does this fit into the customer's existing environment with the ecosystem? How do they get, get going here? >> Yeah, great question. Um, Our customers can get going as we, we've built a flexible platform that can be deployed in either Greenfield or brownfield. Obviously it's a best of breed architecture for distributed services we're building in conjunction with Aruba. But if customers want to gradually integrate this into their existing environments and they're using other vendors, spines or cores, this can be inserted seamlessly as, as a lead for an access, access tier switch to deliver the exact same set of services within that architecture. So it plugs seamlessly in because it supports all the standard control plan protocols, a VX 90 VPN, and a traditional attitude, three tier designs easily. Now, for any enterprise solution deployment, it's critical that you build a holistic ecosystem around it. It's clear that, this will get customer deployments and the ecosystem being diverse and rich is very, very important. And as part of our integrations with the controller, we're building a broad suite of integrations across threat detection, application dependency mapping, Siemens sooam, dev ops infrastructure as code tools. (inaudible) And it's clear if you look at these categories of integrations, you know, XDR or threat detection requires full telemetric from within the data center, it's been hard to accomplish to date because you typically need agents on, on your compute nodes to give you the visibility into what's going on or firewalls for east west fuels. Now, our platform can natively provide full visibility into all flows east- west in the data center. And this can become the source of telemetry truth that these MLX CR engines require to work. The other aspects of ecosystem around application dependency mapping, this single core challenge with deploying segmentation east west is understanding the rules to put in & Right, first is how do you insert the service, um, service device in such a way that it won't add more complexity? We don't add any complexity because we're in line natively. How you would understand it, would allow you to build the rules that are necessary to do segmentation. We integrate with tools like Guardi core, we provide our flogs as source of data, and they can provide room recommendations and policy recommendations for customers. Around, we're building integrations around Siemen soam with, with tools like Splunk and elastic, elastic search that will allow NetOps and SecOps teams to visualize trend and manage the services delivered by the CX 10 K. And the other aspect of ecosystem, from a security standpoint is clearly how do I get policy for these traditional appliances and enforce them on this next generation architecture that you've built, that can enable stateful services. So we're building integrations with tools like turf and an algo sec third-party sources of policy that we can ingest and enforce on the infrastructure, allowing you to gradually, um, migrate to this new architecture over time. >> John: It's really a cloud native switch. I mean, you solve people's problems, pin- points, but yet positioned for growth. I mean, it sounds that's my takeaway, but I got to ask you guys both, what's the takeaway for the customers because it's not that simple for them, I mean it's, we a have complicated environment. (all giggling) >> Yeah, I think it's, I think it's really simple, um, you know, every 10 years or so, we see major evolutions in the data center and the switching environment, but we do believe we've created a new category with the distributed services, distributed services switch, delivering cloud scale distributed services, where the local, where the workloads reside greatly, simplifying network, security provisioning, and operations with the urban fabric composer while improving security posture and the TCO. But that's not all the folks, it's a journey, right Shane? >> Yeah, it's absolutely a journey. And this is the first step in a long journey with a great partner like Aruba. There's other platforms, hundred or 400 gig hardware platforms where we're looking at and then this additional services that we can enable over time, allowing customers to drive even more TCO value out of the platform of the architecture services like encryption for securing the cloud on-ramp, services like stateful load balancing to deploy east-west in the data center and, you know, holistically that's, that's the goal, deliver value for customers. And we believe we have an architecture and a platform, and this is a first step in a long journey. >> It's a great way of, I just ask one final, final question for both of you as product leaders, you got to be excited having a category creation product here in this market, this big wave, but what's your thoughts? >> Yeah, exactly right, it doesn't happen that often, and so we're, we're all in it's, it's exciting to be able to work with a great team like Pensando and Shane here. Um, so we're really, really excited about this launch. >> Yeah, it's awesome. The team is great. It's a great partnership between Pensando and Aruba. You know, we, we look forward to delivering value for our joint customers. >> John: Thank you both for sharing under the hood and more details on the product. Thanks for coming on. >> [William And Shane] Thank you. >> Okay. The next evolution in switching, I'm John Furrier here with the power of nHPE Aruba and Pensando changing the game, the way customers scale up in the cloud and networking. Thanks for watching. (music playing)
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Breaking Analysis: UiPath...Fast Forward to Enterprise Automation
>> From The Cube studios in Palo Alto in Boston, bringing you data driven insights from The Cube and ETR, this is Breaking Analysis with Dave Vellante. >> UiPath has always been an unconventional company. You know it started with humble beginnings. It's essentially a software development shop. Then it caught lightning in a bottle with its computer vision technology. It's really, it's simplification mantra and it created a very easy to deploy software robot system for bespoke departments so they could automate mundane tasks. You know the story. The company grew rapidly, was able to go public early this year. Now consistent with its out-of-the-ordinary approach, while other firms are shutting down travel and physical events, UiPath is moving ahead with Forward IV, it's annual user conference next week with a live audience there at the Bellagio in Las Vegas. It's also fast forwarding as a company, determined to lead the charge beyond RPA and execute on a more all-encompassing Enterprise automation agenda. Hello everyone and welcome to this week's Wikibond Cube Insights powered by ETR. In this breaking analysis and ahead of Forward IV, we'll update you in the RPA market the progress that UiPath has made since its IPO and bringing some ETR customer survey data that's contextualized the company's position in the overall market and relative to the competition. Here's a quick rundown of today's agenda. First I want to tell you theCube is going to be at Forward IV at the Bellagio next week. UiPath, this is their big customer event. It's live, it's a physical event. It's primarily outdoors. You have to be vaccinated to attend. Now, this not completely out of the ordinary. John Furrier and theCube were at AWS Public Sector this past week and we were at Mobile World Congress in one of the first big hybrid events of the year at Barcelona. We thought that event would kick of the fall event season, live event in earnest but the COVID crisis has caused many tech firms, most tech firms actually, to hit pause button. Not UiPath, they're moving ahead. They're going forward and we see a growing trend for smaller VIP events with a virtual component, topic maybe for another day. Now we've talked extensively about the productivity challenges and the automation mandate the pandemic has thrust upon us. Now, we've seen pretty dramatic productivity improvements as remote work kicked in but its brought new stresses. For example, according to Qualtrics, 32% of working moms said their mental health has declined since the pandemic hit. 15% of working dads said the same by the way. So, one has to question the sustainability of this perpetual workday. And we're seeing a continuum of automation solutions emerging and we'll talk about that today. We're seeing tons of M&A as well but now, in that continuum, on the left-side of the spectrum, there's Microsoft who in some ways, they stand alone and their Azure is becoming ubiquitous as a SaaS-Cloud collaboration and productivity platform. Microsoft is everywhere and in virtually every market, whether video conferencing, security, database, cloud, CRM, analytics, you name it. Microsoft is pretty much there and RPA is no different. With the acquisition of Softomotive last year, Microsoft entered the RTA market in earnest and is penetrating very deeply into the space, particularly as it pertains to personal productivity building on its software stake. Now in the middle of that spectrum if you will, we're seeing more M&A and that's defined really by the big software giants. Think of this domain as integrated software place. SAP, they acquired Contextere. They also acquired a company called Process Insights, Service now acquired Inttellebot. Salesforce acquired Servicetrace, we see Infor entering the frame and I would put even Pega, Pega systems in this camp. Software companies focused on integrating RPA into their broader workflows, into their software platforms and this is important because these platforms are entrenched Their well guardants of thoughts and complicated with lots of touchpoints and integration points and frankly they are much harder to automate because of their entrenched legacy. Now, on the far side of that spectrum, are the horizontal automation players and that's been let by UiPath with automation anywhere as the number two player in this domain. And I even put a blue prism in there more M&A recently announced that Vista is going to acquire them Vista also owns Tibco, they are going to merge those two companies. You know Tibco is come up with the integration play. So again I would put them in that you know, horizontal piece of the spectrum. So with that as background, we're going to look at how UiPath has performed since we last covered them and IPO and I'm going to bring in some ETR survey data to get the spending view from customers and we'll wrap up. Now, just to emphasize the importance of automation and the automation mandate, we talk about it all the time in this program. We use this ETR chart. It's a two dimensional view with net score which is the measure of spending momentum on the vertical axis and market share which is a proxy for pervasiveness in the data set that's on the horizontal axis. Now note that red dotted line, it signifies companies within elevated position on the net score vertical axis anything over that is considered pretty good. Very good. Now this shows every spending segment within the ETR taxonomy. And the four spending categories with the greatest velocity are AI, cloud, containers and RPA. And they have topped the charts for quite a while now. They are the only 4 categories which have sustained above that 40% line consistently throughout the pandemic and even before. Now the impressive thing about cloud of course is it has both spending momentum on the vertical axis and a very large market share or presence in the data set. The point is RPA is nascent still. It has an affinity with AI as a means of more intelligently identifying and streamlining process improvements. And so we expect those two to remain elevated and grow to the right together. UiPath pegs its TAM, total available market at 60 billion. And the reality is that could be understated. Okay, as we reported from the UiPath S1 analysis we did pre IPO, the company at that time had an ARR annual recurring revenue of $580 million and it was growing at 65% annually. And nearly 8000 customers at the time, a 1000 of which had an ARR in excess of a 100k. And the net revenue retention the company had was over 145%. So let's take a look at the pictures 6 months forward. We mentioned the $60 billion TAM, ARR now up over $726.5 million on its way to a billion ARR holding pretty steady at 60% growth as is NRR, net revenue retention and more then a 1000 new customers and 200 more with over a 100000 in ARR and a small operating profit which by the way exceeded the consensuses pretty substantially. Profitability is not shown here and no one seems to care anyway these days. It's all about growing into that TAM. Well that's a pretty good looking picture, isn't it? The company had a beat and a raise for the quarter earlier this month, so looking good right. Well you ask how come the stock is not doing better. That's an interesting question. So let's first look at the stocks performance on a relative basis. Here we show UiPath performance against Pega systems and blue prism, the other two publicly traded automation. Pure plays sort of in the case of Pega. So UiPath outperformed post its IPO but since the early summer Pega is been the big winner while UiPath slowly decelerated. You see Blue prism was at the lag until it was announced that it was in an acquisition talks with a couple of PE firms and the prospects of a bidding war sent that yellow line up as you can see. UiPath as you can see on the inset, has a much higher valuation than Pega and way higher than blue Prism. Pega interestingly is growing revenues nicely at around 40%. And I think what's happening is that the street simply wants more. Even though UiPath beat and raised, Wallstreet is still getting comfortable with management which is new to the public market game and the company just needs to demonstrate a track record and build trust. There's also some education around billings and multi-year contracts that the company addressed on its last earnings call. But the street was concerned about ARR for new logos. It appears to be slowing down sequentially and a notable decline in billings momentum which UiPath CFO addressed on the earnings call saying look they don't need the trade margin for prepaid multi year deals, given the strong cash position. Why give anything up. And even though I said nobody cares about profitability well, I guess that's true until you guide for an operating loss when you've been showing small profit in recent quarters what UiPath did. Then, obviously people start to care. So UiPath is in bit of an unknown territory to the street and it has a valuation, it's pretty rich. Very rich actually at 30 times revenue multiple or greater than 30 times revenue multiple. So that's why in my view, investors are being cautious. But I want to address a dynamic that we have seen with this high growth rocket chip companies. Something we talked about Snowflake and I think you are seeing some of that here with UiPath. Different model in the sense that Snowflake is pure cloud but I'm talking about concerns around ARR and from new logos and that growth in a sequential basis. And here's what's happening in my view with UiPath. You have a company that started within departments with a smaller average contract size, ACV maybe 25000, may be 50000 but not deep six figure deals. That wasn't UiPath's play. And because the company focused so heavily on simplicity and made it really easy to adapt, customers saw really fast ROI. I mean break-even in months. So we very quickly saw expansion into other departments. So when ACV started to rise and installations expanded within each customer, UiPath realized it had to move beyond a point product and it started thing about a platform and making acquisitions like Processgold and others and this marked a much deeper expansion into the customer base. And you can see that here in this UiPath chart that they shared at their investor deck, customers that bought in 2016 and 2017 expanded their spend 13, 15, 18, 20x So the LTV, life time value of the customer is growing dramatically and because UiPath is focused on simplicity, and has a very facile premium model much easier to try before you buy than its competitors it's CAC, Customer acquisition cost are likely much lower than some of its peers. And that's a key dynamic. So don't get freaked out by some of those concerns that we raised earlier because just like Snowflake what's happening is that the company for sure is gaining new customers, may be just not at the same rate but don't miss the forest through the trees I.e getting more money from their existing customers which means retention, loyalty and growth. Now speaking of forest, this chart is the dynamic I'm talking about, its an ETR graphic that shows the components of net score against spending momentum. Net score breaks down into 5 areas. That lime green at the top is new additions. Okay, so that's only 11% of the customer mentions. By the way we are talking about more than a 125 responses for UiPath. So it's meaningful, it's actually larger in this survey or certainly comparable to Microsoft. So that's just something right there. The next bar is the forest green. Forest green is what I want you to focus. That's customer spending 6% or more in the second half of the year relative to the first half. The gray is flat spending which is quite large. The pink or light red, that's spending customers spending 6% or worse, that's a 4% number. But look at the bottom bar. There is no bar, that's churn. 0% of the responders in the survey are churning. And Churn is the silent killer of SaaS companies. 0% defections. So you've got 46% spending more, nobody leaving. That's the dynamic powering UiPath right now and I would take this picture any day over a larger lime green and a smaller forest green and a bigger churn number. Okay, it's pretty good, not Snowflake good but it's solid. So how does this picture compare to UiPath's peers. Let's take a look at that. So this is ETR data, same data showing the granularity net score for Microsoft power automate, UiPath automation anywhere, Blue Prism and Pega. So as we said before, Microsoft is ubiquitous. What can we say about that. But UiPath is right there with a more robust platform. Not to overlook Microsoft, you can't but UiPath will you that the don't compete head to head for enterprise automation deals with Microsoft and may be they will over time. They do however compete head to head with automation anywhere. And their picture is quite strong as you can see here. You know as is Blue Prism's picture and even Pega. Although Blue Prism automation anywhere UiPtah and power automate all have net scores on this chart as you can see the tables in the upper right over 40%, Pega does not. But you can see Pega as a pure play RPA vendor it's a little bit of sort of apples and oranges there but they do sell RPA and ETR captures in their taxonomy so why not include them. Also note that UiPath has as I said before more mentions in the survey than power automate which is actually quite interesting given the ubiquity of Microsoft. Now, one other notable note is the bright red that's defections and only UiPath is showing zero defections Everybody else has at least little of the slims on defections. Okay, so take that as you will but its another data point, the one that is powerful nit only for UiPath but really for the entire sector. Now the last ETR data point that we want to share is the famous two dimensional view. Like the sector chart we showed earlier, this graphic shows the net score on the vertical axis that's against spending velocity and market share or pervasiveness on the horizontal axis. So as we said earlier, UiPath actually has a greater presence in the survey than the ever present Microsoft. Remember, this is the July survey. We don't have full results from the September-October survey yet and we can't release them until ETR is out of its quiet period but I expect the entire sector, like everything is going to be slightly down because as reported last week tech spending is moderated slightly in the second half of this year. But we don't expect the picture to change dramatically UiPath and power automate we think are going to lead in market presence and those two plus automation anywhere is going to show the strength in spending momentum as will most of the sector. We'll see who comes in above the 40% line. Okay, what to watch at Forward IV. So in summary I'll be looking for a few things. One, UiPath has hinted toward a big platform announcement that will deepen its capabilities to beyond being an RPA point tool into much more of an enterprise automation platform, rewriting a lot of the code Linux, cloud, better automation of the UI, you are going to hear all kind of new product announcements that are coming so I'll be listening for those details. I want to hear more from customers that further confirm what I've been hearing from them over the last couple of years and get more data especially on their ROI, on their land and expand, I want to understand that dynamic and that true enterprise automation. It's going to be good to get an update face to face and test some of our assumptions here and see where the gaps are and where UiPath can improve. Third, I want to talk to ecosystem players to see where they are in participating in the value chain here. What kind of partner has UiPath become since its IPO, are they investing more in the ecosystem, how do partners fit into that flywheel. Fourth, I want to hear from UiPath management Daniel Dines and other UiPath leaders, their exiting toddler wheel and coming into an adolescence phase or early adulthood. And what does that progression look like, how does it feel, what's the vibe at the show. And finally I'm very excited to participate in a live in-person event to see what's working, to see how hybrid events are evolving, we got to good glimpse at Mobile congress and this week in DC at public sector summit. As you know theCube is doing hybrid events for years and we intend to continue to lead in this regard and bring you the best real time information as possible. Okay, that's it for today. Remember these episodes are all available as podcasts wherever you listen, all you do is search breaking analysis podcast. We publish each week on Wikibound.com and Siliconangle.com and you can always connect on twitter @dvellante or email me at David.vellante@siliconangle.com Appreciate the comments on LinkedIn and don't forget to check out ETR.plus for all the survey data. This is Dave Vellante for theCube insights powered by ETR. Be well and will see you next time. (upbeat music)
SUMMARY :
bringing you data driven insights and blue prism, the other two
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Breaking Analysis: Market Recoil Puts Tech Investors at a Fork in the Road
>> From theCUBE studios in Palo Alto and Boston, bringing you data-driven insights from theCUBE and ETR, this is Breaking Analysis with Dave Vellante. >> The steepest drop in the stock market since June 11th flipped the narrative and sent investors scrambling. Tech got hammered after a two-month run, and people are asking questions. Is this a bubble popping, or is it a healthy correction? Are we now going to see a rotation into traditional stocks, like banks and maybe certain cyclicals that have lagged behind the technology winners? Hello, everyone, and welcome to this week's episode of Wikibon's CUBE Insights powered by ETR. In this Breaking Analysis, we want to give you our perspective on what's happening in the technology space and unpack what this sentiment flip means for the balance of 2020 and beyond. Let's look at what happened on September 3rd, 2020. The tech markets recoiled this week as the NASDAQ Composite dropped almost 5% in a single day. Apple's market cap alone lost $178 billion. The Big Four: Apple, Microsoft, Amazon, and Google lost a combined value that approached half a trillion dollars. For context, this number is larger than the gross domestic product for countries as large as Thailand, Iran, Austria, Norway, and even the UAE, and many more. The tech stocks that have been running due to COVID, well, they got crushed. These are the ones that we've highlighted as best positioned to thrive during the pandemic, you know, the work-from-home, SaaS, cloud, security stocks. We really have been talking about names like Zoom, ServiceNow, Salesforce, DocuSign, Splunk, and the security names like CrowdStrike, Okta, Zscaler. By the way, DocuSign and CrowdStrike and Okta all had nice earnings beats, but they still got killed underscoring the sentiment shift. Now the broader tech market was off as well on sympathy, and this trend appears to be continuing into the Labor Day holiday. Now why is this happening, and why now? Well, there are a lot of opinions on this. And first, many, like myself, are relatively happy because this market needed to take a little breather. As we've said before, the stock market, it's really not reflecting the realities of the broader economy. Now as we head into September in an election year, uncertainty kicks in, but it really looks like this pullback was fueled by a combination of an overheated market and technical factors. Specifically, take a look at volatility indices. They were high and rising, yet markets kept rising along with them. Robinhood millennial investors who couldn't bet on sports realized that investing in stocks was as much of a rush and potentially more lucrative. The other big wave, which was first reported by the Financial Times, is that SoftBank made a huge bet on tech and bought options tied to around $50 billion worth of high-flying tech stocks. So the option call volumes skyrocketed. The call versus put ratio was getting way too hot, and we saw an imbalance in the market. Now market makers will often buy an underlying stock to hedge call options to ensure liquidity in these cases. So to be more specific, delta in options is a measure of the change in the price of an option relative to the underlying stock, and gamma is a measure of the volatility of the delta. Now usually, volatility is relatively consistent on both sides of the trade, the calls and the puts, because investors often hedge their bets. But in the case of many of these hot stocks, like Tesla, for example, you've seen the call skew be much greater than the skew in the downside. So let's take an example. If people are buying cheap out of the money calls, a market maker might buy the underlying stock to hedge for liquidity. And then if Elon puts out some good news, which he always does, the stock goes up. Market makers have to then buy more of the underlying stock. And then algos kick in to buy even more. And then the price of the call goes up. And as it approaches it at the money price, this forces market makers to keep buying more of that underlying stock. And then the melt up until it stops. And then the market flips like it did this week. When stock prices begin to drop, then market makers were going to rebalance their portfolios and their risk and sell their underlying stocks, and then the rug gets pulled out from the markets. And that's really why some of the stocks that have run dropped so precipitously. Okay, why did I spend so much time on this, and why am I not freaking out? Because I think these market moves are largely technical versus fundamental. It's not like 1999. We had a double whammy of technical rug pulls combined with poor underlying fundamentals for high-flying companies like CMGI and Internet Capital Group, whose businesses, they were all about placing bets on dot-coms that had no business models other than non-monetizable eyeballs. All right, let's take a look at the NASDAQ and dig into the data a little bit. And I think you'll see what I mean and why I'm not too concerned. This is a year-to-date chart of the NASDAQ, and you can see it bottomed on March 23rd at 6,860. And then ran up until June 11th and had that big drop, but was still elevated at 9,492. And then it ran up to over 12,000 and hit an all-time high. And then you see the big drop. And that trend continued on Friday morning. The NASDAQ Composite traded below 11,000. It actually corrected to 10% of its high, 9.8% to be precise, and then it snapped back. But even at its low, that's still up over 20% for the year. In the year of COVID, would that have surprised you in March? It certainly would have surprised me. So to me, this pullback is sort of a relief. It's good and actually very normal and quite predictable. Now the exact timing of these pullbacks, of course, on the other hand is not entirely predictable. Not at all, frankly, at least for this observer. So the big question is where do we go from here? So let's talk about that a little bit. Now the economy continues to get better. Take a look at the August job report; it was good. 1.4 million new jobs, 340,000 came from the government. That was positive numbers. And the other good news is it translates into a drop in unemployment under 10%. It's now at 8.4%. And this is really good relative to expectations. Now the sell-off continued, which suggested that the market wanted to keep correcting, so that's good. Maybe some buying opportunities would emerge in over the next several months, the market snapped back, but for those who have been waiting, I think that's going to happen. And so that snapback, maybe that's an indicator that the market wants to keep going up, we'll see. But I think there are more opportunities ahead because there's really so much uncertainty. What's going to happen with the next round of the stimulus? The jobs report, maybe that's a catalyst for compromise between the Democrats and the Republicans, maybe. The US debt is projected to exceed 100% of GDP this calendar year. That's the highest it's been since World War II. Does that give you a good feeling? That doesn't give me a good feeling. And when we talk about the election, that brings additional uncertainty. So there's a lot to think about for the markets. Now let's talk about what this means for tech. Well, as we've been projecting for months with our colleagues at ETR, despite what's going on in the stock market and its rise, there's those real tech winners, we still see a contraction in 2020 for IT spend of minus 5 to 8%. And we talk a lot about the bifurcation in the market due to COVID accelerating some of these trends that were already in place, like digital transformation and SaaS and cloud. And then the work-from-home kicks in with other trends like video conferencing and the shift to security spend. And we think this is going to continue for years. However, because these stocks have run up so much, they're going to have very tough compares in 2021. So maybe time for a pause. Now let's take a look at the IT spending macroeconomics. This data is from a series of surveys that ETR conducted to try to better understand spending patterns due to COVID. Those yellow slices of the pies show the percent of customers that indicate that their budgets will be impacted by coronavirus. And you can see there's a steady increase from mid-March, which blend into April, and then you can see the June data. It goes from 63% saying yes, which is very high, to 78%, which is very, very high. And the bottom part of the chart shows the degree of that change. So 22% say no change in the latest survey, but you can see much more of a skew to the red declines on the left versus the green upticks on the right-hand side of the chart. Now take a look at how IT buyers are seeing the response to the pandemic. This chart shows what companies are doing as a result of COVID in another recent ETR survey. Now of course, it's no surprise, everybody's working from home. Nobody's traveling for business, not nobody, but most people aren't, we know that. But look at the increase in hiring freezes and freezing new IT deployments, and the sharp rise in layoffs. So IT is yet again being asked to do more with less. They're used to it. Well, we see this driving an acceleration to automation, and that's going to benefit, for instance, the RPA players, cloud providers, and modern software vendors. And it will also precipitate a tailwind for more aggressive AI implementations. And many other selected names are going to continue to do well, which we'll talk about in a second, but they're in the work-from-home, the cloud, the SaaS, and the modern data sectors. But the problem is those sectors are not large enough to offset the declines in the core businesses of the legacy players who have a much higher market share, so the overall IT spend declines. Now where it gets kind of interesting is the legacy companies, look, they all have growth businesses. They're making acquisitions, they're making other bets. IBM, for example, has its hybrid cloud business in Red Hat, Dell has VMware and it's got work-from-home solutions, Oracle has SaaS and cloud, Cisco has its security business, HPE, it's as a service initiative, and so forth. And again, these businesses are growing faster, but they are not large enough to offset the decline in core on-prem legacy and drive anything more than flat growth, overall, for these companies at best. And by the time they're large enough, we'll be into the next big thing, so the cycle continues. But these legacy companies are going to compete with the upstarts, and that's where it gets interesting. So let's get into some of the specific names that we've been talking about for over a year now and make some comments around their prospects. So what we want to do is let's start with one of our favorites: Snowflake. Now Snowflake, along with Asana, JFrog, Sumo Logic, and Unity, has a highly anticipated upcoming IPO. And this chart shows new adoptions in the database sector. And you can see that Snowflake, while down from the October 19th survey, is far outpacing its competitors, with the exception of Google, where BigQuery is doing very well. But you see Mongo and AWS remain strong, and I'm actually quite encouraged that it looks like Cloudera has righted the ship and you kind of saw that in their earnings recently. But my point is that Snowflake is a share gainer, and we think will likely continue to be one for a number of quarters and years if they can execute and compete with the big cloud players, and that's a topic that we've covered extensively in previous Breaking Analysis segments, and, as you know, we think Snowflake can compete. Now let's look at automation. This is another space that we've been talking about quite a bit, and we've largely focused on two leaders: UiPath and Automation Anywhere. But I have to say, I still like Blue Prism. I think they're well-positioned. And I especially like Pegasystems, which has, for years, been embarking on a broader automation agenda. What this chart shows is net score or spending velocity data for those customers who said they were decreasing spend in 2020. Those red bars that we showed earlier are the ones who are decreasing. And you can see both Automation Anywhere and UiPath show elevated levels within that base where spending is declining, so that's a real positive. Now Microsoft, as we've reported, is elbowing its way into the market with what is currently an inferior point product, but, you know, it's Microsoft, so we can't ignore that. And finally, let's have a look at the all-important security sector, which we've covered extensively and put out a report recently. So what this next chart does is cherry-picks of a few of our favorite names, and it shows the net score or spending momentum and the granularity for some of the leaders and emerging players. All of these players are in the green, as you can see in the upper right, and they all have decent presence in the dataset as indicated by the shared NS. Okta is at the top of the list with 58% net score. Palo Alto, they're a more mature player, but still, they have an elevated net score. CrowdStrike's net score dropped this quarter, which was a bit of a concern, but it's still high. And it followed by SailPoint and Zscaler, who are right there. The big three trends in this space right now are cloud security, identity access management, and endpoint security. Those are the tailwinds, and we think these trends have legs. Remember, net score in this survey is a forward-looking metric, so we'll come back and look at the next survey, which is running this month in the field from ETR. Now everyone on this chart has reported earnings, except Zscaler, which reports on September 9th, and all of these companies are doing well and exceeding expectations, but as I said earlier, next year's compares won't be so easy. Oh, and by the way, their stock prices, they all got killed this week as a result of the rug pull that we explained earlier. So we really feel this isn't a fundamental problem for these firms that we're talking about. It's more of a technical in the market. Now Automation Anywhere and UiPath, you really don't know because they're not public and I think they need to get their house in order so they can IPO, so we'll see when they make it to public markets. I don't think that's an if, that I think they will IPO, but the fact that they haven't filed yet says they're not ready. Now why wouldn't you IPO if you are ready in this market despite the recent pullbacks? Okay, let's summarize. So listen, all you new investors out there that think stock picking is easy, look, any fool can make money in a market that goes up every day, but trees don't grow to the moon and there are bulls and bears and pigs, and pigs get slaughtered. And I can throw a dozen other cliches at you, but I am excited that you're learning. You maybe have made a few bucks playing the options game. It's not as easy as you might think. And I'm hoping that you're not trading on margin. But look, I think there are going to be some buying opportunities ahead, there always are, be patient. It's very hard, actually impossible, to time markets, and I'm a big fan of dollar-cost averaging. And young people, if you make less than $137,000 a year, load up on your Roth, it's a government gift that I wish I could have tapped when I was a newbie. And as always, please do your homework. Okay, that's it for today. Remember, these episodes, they're all available as podcasts, wherever you listen, so please subscribe. I publish weekly on wikibon.com and siliconangle.com, so check that out, and please do comment on my LinkedIn posts. Don't forget, check out etr.plus for all the survey action. Get in touch on Twitter, I'm @dvellante, or email me at david.vellante@siliconangle.com. This is Dave Vellante for theCUBE Insights powered by ETR. Thanks for watching, everyone. Be well, and we'll see you next time. (gentle upbeat music)
SUMMARY :
bringing you data-driven and the shift to security spend.
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Breaking Analysis: RPA Evolving to Deeper Business Integration
>> From theCUBE studios in Palo Alto in Boston, bringing you data-driven insights from theCUBE and ETR. This is breaking analysis with Dave Vellante. >> Robotic process automation solutions remain one of the most attractive investments for IT buyers. This is despite our overall 2020 IT spending forecast, which remained depressed at minus four to minus 5% for the year. Relative to previous surveys, we do see some softness in traditional RPA strongholds such as large financial services and big insurance and giant public and privates. But RPA relative to other IT investments remains at the top as a sector with the highest spending momentum ahead of machine learning, ahead of AI, ahead of containers, and ahead of cloud computing. Hello, everyone, this is Dave Vellante, and welcome to this week's Wikibon Cube Insights powered by ETR. In this breaking analysis, we want to update you on the latest RPA trends and share fresh ETR data with our community. So let's get right into it with a quick summary. Now, as I said, despite our pretty tepid IT spending outlook for the entire year in 2020, demand for RPA software continues to grow at a 60 to 70% clip. Now remember, RPA mimics human computer interactions, it uses software scripts or robots that execute human tasks in a runtime assembly of discrete steps. The practice first became popular for back office functions mostly, is unattended bots. The pandemic appears to be accelerating front office adoption and this is creating a bit of a schism between front and back office. Digital transformation initiatives in many ways, they're going to create the connective tissue between front and back of the house. Now competitive dynamics are heating up. The two emergent leaders Automation Anywhere and UiPath are separating from the pack. Large incumbent software vendors like Microsoft, IBM and SAP are entering the market and positioning RPA as a feature. Meanwhile, legacy business process automation players continue to focus on taking their install bases on a broader automation journey. However, all three of these constituents are on a collision course in our view, where deeper automation objective is kind of the North Star. Now there are two material changes to our previous scenario. First, we've expanded our thinking on the RPA TAM, and we're extending this toward a broader automation agenda more consistent with buyer goals. In other words, the TAM is much larger than we initially thought, and we'll explain why. Second, we no longer see this as a winner take all or even winner take most market. In this segment, we'll look deeper into the leaders and share some new data. In particular, well, it appeared in our previous analysis that UiPath was running the table in the market, we see a much more textured, competitive dynamic setting up. And the data suggests that other players including Automation Anywhere, and even some of the larger incumbents will challenge UiPath for leadership in this space. Now, as with many developing software markets, the ultimate leader is not crystal clear at this point. Let's talk about the effects of the pandemic. A conventional wisdom really suggests and by the way, we would agree that the automation mandate has accelerated by several years due to Coronavirus. It's three points here. One is that yes, COVID has put digital transformation on the front burner of executives priority lists. Second is automation isn't trivial. So there's a real difference between wanting and achieving. And third, we believe there's another driver for the automation mandate, which will survive a vaccine or herd immunity, and that is the productivity gap. So this chart here underscores that point and was brought to our attention by a friend of ours, Dave Moschella. Specifically, we've seen a noticeable decline in productivity in the US and EU, since remember the personal productivity boom from the personal computer? The PC and the internet brought forth those trends in Moschella's premise and we agree is that in order to solve the grand challenges of the 2020s and beyond automation is going to be necessary. Think about climate change, global competitiveness, aging populations and infrastructure, massive deficits, mass immigration, sustainable food sources, healthcare. These are all going to require huge injections of automation into the system to solve problems associated with these areas. Human labor just isn't the answer. So this in part has influenced our expanded thinking on the total available market. The diagram we're showing here updates our expectations on the TAM for RPA. The first takeaway is that we're envisioning a market for business automation well beyond software bots, which are represented really in the first two layers, that back office and front office divide, if you will. And we see that coming together in the third layer, those two are really going to happen through digital transformation initiatives. But we also envision a massive market for automated decision making, and very deep business integration where systems are communicating to each other, system to system, machine to machine, and also making real time decisions on behalf of humans. Sometimes we call that systems of agency. Now, I won't go deep into this TAM, as it's a bit academic, but suffice it to say this is an enormous market comprising many layers of the tech stack and services stacks. And this represents a serious opportunities for multiple players, both vendors and buyers. Okay, let's get a little bit more tactical and look at the spending data, the latest spending data, from the ETR survey. The chart we're showing here is one of our favorites. And it compares leading RPA vendors on two dimensions. The y-axis is net score or spending momentum. It's a simple metric, that for this last survey asked buyers are you spending more or less in the second half of the year than you had originally planned. Net score is derived by subtracting the lesses from the mores, and is really shown in the upper right of this chart. You can see that in the green highlights. Note that the total N in the survey is around 1200. And you can see that the number of responses for each vendor is shown in the upper right in that gray area. We eliminated any RPA vendor that didn't get at least 25 mentions in responses in the survey. And you can see that Automation Anywhere and UiPath have essentially traded positions on the vertical axis. Indicating that Automation Anywhere customers expect greater spending momentum with the company than UiPath customers for the second half of this year, than they did in the first half. UiPath at 62% net score is still very, very high but this marks the first time since our reporting that AA, has taken the lead ahead of UiPath in net score. And the small arrow show the general direction of their respective momentum over the last couple of surveys, and I'll discuss this later on. Now on this chart, you can also see Blue Prism and Pegasystems and, while they're significantly below Automation Anywhere and UiPath, these are very respectable net scores for more mature players like these. But I don't really consider them RPA specialists, and especially Pega. I mean, they have an automation play well beyond RPA and have built really an awesome business and in many ways are benefiting from the hype being created by the newbies. I have to say I'm in awe of the business that Alan Trefler and his team have built. We're talking about a billion dollar company here. They've got a valuation, over 9 billion, the stock's near an all time high, and they never took a dime of outside capital prior to their IPO, which is just unreal. Oh, yeah, one more thing I want to call your attention to. There's Microsoft with power automate, and kind of crashing the party with a 1.0 product that is making some noise in the marketplace. Now on the y-axis, you can see UiPath has the market share lead, but I want to remind you what this is. Market shares I mentioned of pervasiveness in the data set in the survey and is, calculated by dividing the number of mentions for a vendor in a sector by the total mentions in the survey. So you can see that UiPath has the share of voice lead, but it's still under 10% of the total survey base. So lots of room for this market to grow. But I want to make an important note here because UiPath has historically been a collection of point products, whereas Automation Anywhere their go to market typically involves going to larger accounts and selling this sort of Mongo and digital transformation project to the line of business. As I said earlier, these two and other companies are on a collision course because that is the big prize. UiPath has restructured its product and pricing strategy, done some acquisitions to go after this. But it stands to reason that UiPath has a bigger presence in the ETR data set as measured by market share. So it makes sense that Automation Anywhere, their number one net score position, it makes it even more impressive. Now the other nuance is that ETR tends to be somewhat weighted to the IT side of the house. And although it most certainly picks up line of business spending, there's a bias in the data toward IT. So that means RPA is most likely even stronger in the context of spending initiatives, and it's already number one relative to other sectors. So that's pretty impressive. Now let's look at how net score has changed over time. This chart shows the change in net score or spending momentum for Automation Anywhere, UiPath, Blue Prism and Pegasystems over the last three survey periods. You see last October, this past April, the height of the lockdown in the US and the most recent July survey. And here you see that Automation Anywhere is accelerating and taking the lead over UiPath. And is the only one in the chart growing net score. Again, UiPath remains elevated despite the relative decline from previous surveys. The other two, I have to caution you again, the Pegasystems for example, and they're killing it in the market. The stock is up nearly 40% year to date, it's over 60% in the last 12 months. So because they're not so RPA only focused and they really are not an IT play per se, the survey data has to be digested in that context. But you do see them coming down from elevated levels last October. Now here's a time series view of that net score. This chart really what it does is it just extends the timeframe and shows more granularity of survey data back to January 2018. So we're talking about 11, quarterly survey data points and snapshots here. This really underscores the power of the ETR platform, because you can stretch the data over time. And you'll see Automation Anywhere overtakes UiPath for the first time since we started capturing the segment. UiPath along with the other shows a noticeable decline in net score in this survey, except for Microsoft, who's, you know, they're just showing up, as I said, they're elbowing their way into the marketplace. Now let's take that same sort of time series view but let's flip to market share. And this next chart shows that other favorite metric that we use all the time as market share or pervasiveness in the dataset, over a time series. Now remember, this is really mentions as a percent of the total. It's not an indication of spending amount, but it's a data point and we pay attention to this. And you can see how UiPath broke away from the pack. They did this back in October 2018, and that coincides with their big push on things like, events, and training, they really have done a good job of building a presence and awareness in the market. I've superimposed on the chart the upper left corner for context that shows net scores in the green and shared N in the gray. It's sorted off of that shared N. This refers to the number of mentions in the dataset for each vendor out of the 1192 total responses. So some of these have small Ns. So I'm not going to put too much emphasis on this except, that UiPath escalation is notable and hopefully I've explain that sufficiently. Okay, let's wrap. So we talked about the automation mandate, and the COVID wrecking ball effect. But it's more than that. The productivity pressures on the US and EU in particular make it exceedingly difficult to just throw labor at the world's grand problems. So this has opened up an enormous opportunity for technology companies and practitioners to drive automation. You know, we said this during the initial in the early days of the big data era. In fact, Peter Goldmacher, had this discussion with us on theCUBE really in the early part of last decade, that those companies that can implement automation at the time he was talking about big data are going to be the big big winners. So it's not just the tech players. Now of course, as we've seen, many of the big tech companies are benefiting enormously from the mega automation trend, but the broader set of industries has massive, massive upside. Now what this sets up is a multi-dimensional competitive environment. We have Automation Anywhere and UiPath battling it out to achieve escape velocity. Automation Anywhere just brought in Chris Riley to run go to market. So you know they're serious. He's a player who understands complex enterprise selling. And now you have UiPath, they're hiring engineers as fast as they can. And the other dimension is a classic battle of best of breed specialists like Automation Anywhere and UiPath, up against the bundlers, selling RPA as a feature of their services. Microsoft, IBM, SAP, etc, all see automation is a huge opportunity and everyone's going to hop on the bandwagon because this is worth hundreds of billions of dollars, at least. Okay. Thanks for watching this episode of theCUBE Insights powered by ETR. Remember all these episodes are available as podcasts wherever you listen. Check it out, we've also put up an archive of all the breaking analysis segments on wikibon.com. There's a link on the menu bar right at the top of the homepage that has all 46 episodes that we've done since inception. I write weekly on that wikibon.com platform and I also publish on siliconangle.com where you can find all the relevant news. And don't forget to check out etr.plus for all the survey data and analysis. Go there and sign up for a trial of the software. It's awesome. Okay, this is Dave Vellante, be well, and we'll see you next time. (bright music)
SUMMARY :
bringing you data-driven and that is the productivity gap.
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UiPath Intro | The Release Show: Post Event Analysis
>> Automation is being viewed as increasingly strategic by business executives. A prominent example can be seen in the form of robotic process automation, RPA. Despite the pandemic, RPA continues to show strong growth in the market, and that's really confirmed in the survey data from our partner, ETR. Hi everybody, this is Dave Vellante, and welcome to this special presentation from the CUBE team with support from UI Path. Earlier this month UI Path had a big launch event and today we're going to provide some perspective and analysis of the market. We're also going to interview some of the UI Path execs to get a better understanding of the market trends and the competitive environment. Let me lay out the program. It's going to start with my independent, unsponsored breaking analysis segment. This is pure editorial. In this first video we're going to discuss some of the RPA challenges and early issues that customers had with RPA. And we're going to update you on the market, we're going to look at the latest ETR spending data. We have some comments on the competition. And we're particularly going to focus on of course, UI path, but also automation anywhere, Blue Prism, and we even have some thoughts on Pega Systems. Now you can go to wikibond.com and read the full analysis of that breaking analysis. It's also on siliconangle.com if you really want more details on this data. After that, we have four UI Path execs that we interview including the CMO, Bobby Patrick, Ted Cumert their new head of products. He's going to talk to us about software development and platform architectures. And then we also interview Terek Madcore about RPA in the cloud. And then we're going to close with Brandon Knott. And I'm going to push Brandon a little bit on how much of that UI Path vision, i/e a robot for every person. How much of that is real, how much of that is marketing hype, and what can we expect going forward in terms of that adoption? So thanks for watching everybody. I hope you enjoy the program.
SUMMARY :
and today we're going to provide
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Breaking Analysis: RPA Gains Momentum in the Post COVID Era | The Release Show: Post Event Analysis
from the cube studios in Palo Alto in Boston connecting with thought leaders all around the world this is a cube conversation we've been reporting that the Kovan pandemic has created a bifurcated IT spending outlook legacy on print on-prem infrastructure in traditional software licensing models they're giving away two approaches that enable more flexibility in business agility automation initiatives that reduce human labor labor that's not value add has really been gaining traction for the past 18 months the pandemic has only accelerated to focus on such efforts and robotic process automation or RPA along with machine intelligence have been the beneficiaries relative to other segments of the IT stack welcome to this week's wiki Vaughn cube insights powered by ETR my name is Dave Volante and in this breaking analysis we're gonna update you on the latest demand picture for the red-hot RP a sector will also focus on two main areas today first we're gonna review the basics of the RP a space for those that may not be as familiar with the market next we'll share with you the spending data and outlook in the RT ARPA space from ETR and we're really dig into the kovat impact on this market segment and take a look at the competitive outlook we're gonna pay particular attention to the leaders in this space and then we're gonna wrap up so let me start with kind of the RPI basics if you're not familiar with our PA here's what you really need to know happy hour PA gained traction by taking software robots and pointing them at existing applications to mimic human behavior and automate repeatable and well understood processes keyboard behavior that is now a challenge with early RPA implementations is that most customers chose to point these bots at legacy backend office systems now that the open emails and fill out forms and the like so that's great because it digitizes processes around legacy systems awesome ROI but the problem is that these bots will they interact with a user interface of that application and many of these apps they really don't have an API so any change in data or the interface breaks the automation down now more recently automations are interacting to apps through api's that makes them less brittle but of course you know the quality of api's as you well know will vary so enter your machine intelligence into the equation there's been a lot of discussion around the intersection of our PA and AI and that's allowed organizations to automate more processes that do so in a way that takes an augmentation approach using things like natural language processing or speech recognition and machine learning to iterate and improve automations and you know this trend holds a lot of promise and is a lot of talk about it in the marketplace particularly in the form of really trying to understand which processes to automate and where the best ROI can be achieved for organization but it's important to note it's really still early days with this AI intersection nonetheless investors you know they're ahead of the game they've they've poured money into this space as we've been reporting now for you know well over a year or two uipath an automation anywhere have raised close to two billion dollars and have been growing very very rapidly we're gonna talk more about that existing players like blue prism they've actually benefited from the automation tailwind and other you know process business process players take for example like Pegasus Toombs I mean they started in the early 80s they've added our PA to their platform as have many others by the way including Microsoft who has barely been trying to crack into this market for a while in fact Microsoft just bought a small company called soft emotive and to really try to shore up its RP a game but you know just a quick aside in our view Microsoft is their well behind the leaders it's gonna take years for them to get where the leaders are today yeah but it's Microsoft so you don't want to ignore them now the big buzzword here is hyper automation evidently it's a torrent a coin term coined by Gartner and uipath has picked up on this in a big way and so is automation anywhere now those both those companies are in hyper growth so it plays more established companies for example pega yeah they look at the term differently you know of course their vision is Rp a is a small portion of their their their vision these established firms they want to incorporate their business process automation z' that have been built over decades into a systems view of the organization using existing platforms the upstarts of course they want to build from new platforms what's really happening in the marketplace and like in many situations is this emergence of a hybrid you know quasi-equilibrium here we saw this in mainframes who certainly you know saw it in middleware enterprise data warehouses and we've seen it in the cloud you know where most companies don't just throw away the investments that they've made in legacy systems now they're stable they're operationalized and rather what they do is they overlay the more modern technologies and they kind of create an abstraction layer of their business that incorporates the old and the new but the growth is much much higher in the new as we know it and that leads me to the TAM the total available market let's look at the RPM you know we think the TAM expansion opportunity is pretty substantial we put this chart together awhile back that really underscores that the progression of our PA from you know simple BOTS automating back-office functions to really infusing automations in virtually all applications you know if you expand the definition beyond our PA software into the broader automation opportunities the other thing about it this this could be a much much larger than depicted here maybe well over a hundred billion dollar Tam as a I powered automation becomes fundamental to every organization in their operating model anyway it's a big opportunity and the data suggests that it's growing rapidly so let's turn to the data let's look at the spending and bring ETR into the equation so which technologies are showing new adoptions in tech on balance the tech sector has done pretty well despite this pandemic at the time of this video the Nasdaq Composite is up about a point and a half year to date and as we know from previous surveys that heading into 2020 there was a pullback in a narrowing of new technology adoptions as organizations began to operationalize their digital initiatives and place bets this chart shows new adoptions across three survey dates the gray is April last year the blue is January which is pre-pandemic really and the survey of more than 1,200 IT buyers is really the latest one which is the April so this survey took place at the height of the US lockdown and you can see look at all PA it's got 22% new adoptions what does that mean it means that 22% of the customers in the survey we're planning our PA spend there that are planning for our PA spend are planning new adoptions now that's a figure that says hi as machine learning and artificial intelligence and of course as we said these two technologies are increasingly playing a role together so our PA adoptions more than containers more than videoconferencing which has had this tailwind from work from home and more than cloud more than mobile device management so it's really one of the hottest sectors in terms of new adoptions now let's look at some of the players in our PA and try to really better understand their positions here's a chart that uses the two primary met work net metrics that we've been sharing over the past year net score or spending momentum is on the y-axis and market share which is a measure of pervasiveness in the data set is on the x-axis the chart plots are PA players in the et our data set and you can see uipath in automate anyway our the to market leaders they show both spending momentum and market awareness then you see blue prism and peg is in there and the rest of the pack and I'll say this about pegye systems I recently spoke to their CEO Alan trifler he's an amazing self-made billionaire he's got a great business you know peg that really doesn't see you know itself anyway as an RPA play and I don't either our PA is really a small part of their story but they're in the data set and certainly automation related so it's what's showing but it's a bit of an oranges and tangerines comparison now notice in the upper right of this chart you can see that the net scores are in the green shade and there's a little bit of red in there but remember net score is a simple metric sort of like Net Promoter Score in PS it subtracts customer spending less from those spending more and that's the difference and you can see very very strong net scores for both uipath in automation anywhere and I'm gonna discuss that more in a moment but there's lots of green in the chart and even pega or as I said it's really not an RPA specialist they've got a solid net score now let's look at a time series of this net score in the spending momentum what we do here is this chart takes the three leaders uipath automation anywhere and blue prism and it plots their net scores over time goes all the way back to the January 18 survey now let me make a couple of points here uipath in automation anywhere 70% plus net scores is very impressive and amongst the highest in the data set even though you see some of the Lawson momentum in the UI path line and the convergence with automation anywhere they're both very very strong and you can see in the upper right you can see the shared end which is an indicator of the presence of the company in the data set how many response is out of the 1200 plus so you might say well wait a minute you I passed the I had they had layoffs last fall and automation anywhere they more recently just recently had layoffs how can they show such strength well I make a few points first fast-growing companies like this that have raised you know nearly a billion dollars each they've got investors to serve and they're going to course-correct when they feel like there's some slack in the system yet to me it's not a sign of fundamental trouble second both of these companies are going to continue to invest heavily on research and development uipath has 60 openings on its website mostly in engineering automation anywhere they only have nine openings but I would expect both companies to up their engineering hiring especially given the Microsoft acquisition today third remember this is not an indicator of the amount of money spent in absolute dollars rather it looks at spending momentum of the doll in dollar terms as well if you were to cut the data by larger companies let's say the Fortune 1000 where the average contract values are higher you'd see that you I pass a net score jumps to 77% automation anywhere would drop into the 60s and blue prison would stay about the same where it is today today so let's look for example in the global 2000 so we'll expand that notion of a fortune 1000 let's go to the global 2000 where there's more of an end slice and you can see the picture changes from the overall data sample this chart shows the net scores in the global 2000 where the ends are more than 25 responses across all the three surveys gray as last April blue was January yellow is April 2020 and you can see the year-on-year decline and the modest step down during the the Colvin lockdown which again surveyed in April but still very elevated net scores for uipath and automation anywhere and respectable for the other so the point is Co vyd has not really crushed the RPA market I mean if anything is witnessed by the new adoptions it's maybe it's certainly better off than most IT sectors now let's dig into the net scores of the two leaders a little bit more uipath and automation anywhere remember net scores of very important metric and I want to spend the moment explaining how we use it you see this wheel chart this red green gray it really shows how the net score method is applied now we've taken the UI path example from the April survey net score works by asking buyers relative to last year are you adopting new that's the 28% are you increasing spend by 6 percent or greater that's 51 percent are you expecting flat spending that's 15 percent or a decrease in spend of 6 percent or more or finally are you replacing the vendor checking them out so look at this you can see for UI path added up 79 percent of respondents expect to increase spending in 2020 relative to 2019 and again remember this survey was taken at the height of the kovat lockdown let me show you the data for automation anywhere same exact methodology 72 percent of automation anywhere a customer's plan to spend more only 1 percent plan to spend less with zero replacements so very strong fundamentals as it relates to spending momentum for both UI path and automation anywhere now how is presents or what we call market share in the data set changing on a year-on-year basis well this is the last data point that I want to show and it relates to that metric of market share which again is the measure of pervasiveness it's calculated by dividing the number of mentions of a vendor in a sector by the total mentions of that sector in this case RP a and this chart shows the year-on-year change in customer growth comparing market share from the April 20 survey with that from the April 19 data and you can see the yellow line at 11% is the sector average uipath has the fastest growth automation anywhere is growing faster than the market average and blue prism is below the average now this looks back to last year and it'll be interesting to see how this picture changes with the next survey based on what we're seeing with the next net scores which is a forward-looking metric all right let's wrap so we're seeing that the bifurcated market is high that the automation trend generally is real and that the RP a drill down specifically shows us an example in action we think that kovat 919 not hit these numbers would actually be higher by maybe as much as 10% but in the near near to mid term we would expect a pretty fast return to normal patterns of demand if I put normal and air quotes for our PA in fact you know we don't expect a real v-shaped recovery across the board but our PA is you know one of those areas where we actually may see such a rebound the pandemic really underscores the need to accelerate digital transformations our PA we think is going to be a central player in that movie along with AI the cloud all right we have to leave it there for now so remember these episodes they're all available as podcasts just all you got to do is search breaking analysis podcasts please subscribe to the series would appreciate that and check out ETR dot plus for all the data I also publish a full report every week on wiki bound comm tons of data there as well and Silicon angle comm has all the news and I published there alright this is Dave Volante thanks for watching this episode of the cube insights powered by ETR we'll see you next time [Music]
**Summary and Sentiment Analysis are not been shown because of improper transcript**
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UI Path Promo
>>This is Dave Volante, and I want to tell you about an event we're holding this week with support from you. I path. As you know, we've been reporting on the automation space and the impact of Cove it. Earlier this month, you I path had a big launch, and we're able to get some of their execs to come on the Cube and talk about the future of automation. So on Thursday, May 21st 12 noon, Eastern time, we're running a program on the cube dot net. It's going to start with my independent breaking analysis, talking about some of the r p a challenges and updating you on the market. And we'll be looking at the latest CTR spending data at commenting on the competition with a particular focus on your path, but also automation anywhere, Blue Prism and even some thoughts on Pegasystems. We then have four U i path exact execs that we've interviewed, including CMO, Bobby Patrick, Ted Kumar, who's their new head of products talking about software architectures. We also interviewed Erik Madkour about R p a in the cloud, and we close with Brendan not well, I'm gonna ask to defend you I pass vision of a robot for every person. Very ambitious. And I'm gonna push Brendan a little bit on how much? Israel versus marketing hype. So go the cube dot net. Look for the U I path event that you can add to your calendar. Thanks, everybody, and we'll see you there.
SUMMARY :
and we close with Brendan not well, I'm gonna ask to defend you I pass vision of a robot
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Keith Townsend, The CTO Advisor | Microsoft Ignite 2019
>> Announcer: Live, from Orlando Florida, it's theCUBE! Covering Microsoft Ignite, brought to you by Cohesity. >> Welcome back, everyone, to theCUBE's live coverage of Microsoft Ignite. We are here at the Orange County Convention Center in the middle of the show floor, one of Microsoft's biggest shows, 26,000 people from around the globe. I'm your host Rebecca Knight along with my cohost, Stu Miniman, and we're joined by a third cohost, but he is also the Principal CTO Advisor, Keith Townsend. Thank you so much for coming on theCUBE. >> Thanks for having me, guys. >> It's a pleasure to have you. So, you come to a lot of these shows, I'm interested in your thoughts and impressions of Microsoft Ignite 2019. >> So, I'm part of the V community, which is a pretty close knit community, very focused on one part of the whole IT pitch, which is infrastructure. It is amazing coming to a show like Microsoft Ignite where the breadth of content is so wide, and the conversation, so wide and, surprisingly, deep. This is been one of my, I think, favorite shows of the year so far. >> Talk about the content, you're absolutely right, we had so many product announcements, it felt like an Amazon Show, we were saying, because of the number of products that were being announced and demoed here. 87 pages from the Comms Team, so, does this feel like a different era for the company itself? >> You know what, Microsoft announced, I think UiPath has some crazy over billion dollar evaluation. Microsoft wildly announced that they're entering RPA, Robotic Process Automation, they're challenging SAP when it comes to data warehousing and data analytics. And then, they just happen to announce that, oh, yeah, by the way, we're making Kubernetes easier. Then, there's still the Teams announcements. The amount of content and the areas that Microsoft is going in, just to highlight it, Azure Arc replicates data, one of the jobs is replicate data, and they said they'll replicate data to AWS Cloud. Microsoft, great position. >> Keith, as you're alluding to, Microsoft has a large portfolio of applications. If you think business productivity, you're probably using Microsoft. Everything from Teams, that we're hearing a bunch about, to, of course, O365 is the solution that gave everybody the green light to go SaaS-ify as many of your applications as you will, and Arc, very much from what I've seen so far, takes that application specific view of Kubernetes, we know Kubernetes is supposed to help be that platform to build on top of, but, I've tended to hear a very infrastructure view of here's what you'll build in your data center and the compute network and storage that you need to think about, here's the IAS that it might live on. But, when you talk about Arc, they're talking about it's about SQL and databases and how those pieces go together. And this is a view for Microsoft, but, if you want to go do open shift, if you want to do spring with a Pivotal VMware or Tanzu with there, Microsoft, of course, is saying that that's your option but would love your view point so far as your Arc and where Microsoft sits in this broader ecosystem today. >> So, I'm coming off fresh a conversation with David Armor, the PM for Microsoft Arc for Azure stack, and their attention to detail is amazing. You know, I'm not the world's biggest Kubernetes fan, for some of the very reasons that you mentioned. It's too much attention to the details in order to provide a Kubernetes experience that developers will accept. Microsoft, a big developer focused company, so when you look at Arc and what it does for Kubernetes on Azure stack, it makes the provisioning, the storage networking, et cetera, invisible so that you can take Microsoft's cognitive services, deploy them on Azure stack, and just consume those services. Microsoft, again, when you look at it from a different angle, when you're not taking the infrastructure angle added and you're doing the whiz bang features of making sure that Kubernetes can do X, Y, and Z, more importantly, can I use it to build applications is Microsoft's approach, and you can see it in the Arc and how they approach it in the Azure stack. >> Absolutely, and you're talking, right now, about this app development for everyone. We had Satya Nadella, yesterday, talking about democratizing computing, anyone can do it, AI for all, too. What are the most exciting new tools that you're seeing, and what are the kinds of conversations that you're having with developers around these new tools? >> So, I just talked to a professional services architect, or an architect for professional services, one of the global big four's, and he was telling me that they've deployed RPA to the entire organization of over 100,000 consultants and end users, so that they can build robots to power the next phase of productivity increases within their organization. No rules, no constraints, just here's the tool, go out and do. Microsoft talked about 2.5 million non-technology focused developers, it is, I think, a key theory of the CTO advisors that their future of enterprise IT is that companies, like Microsoft, then, will push AI, machine learning, these robotic automation processes down to the end users so that they're creating the content. There's just not enough of Keiths and Stus in the world to do this by hand. So, great vision. >> And Keith, you brought up the SIs, and you've worked for some of the big SIs in the past. How is Microsoft doing out there? We've seen with Cloud and AI, the biggest guys, rolling out armies of people to help integrate this, to help customers adopt this. Cloud and AI, Cloud, specifically, was supposed to be cheap and easy and we know it's neither of those two things. So, if you look at Cloud and AI, how is Microsoft to be a partner with and I would love a little compare and contrast to the Vmwares and AWSs of the world. >> So, if you look, let's take a look at VMware, I'm a big VMware fan, but one of the things that if you're a VMware VAR, or you're in VMware period, if you go outside of your lane, that infrastructure lane, you go to have conversations, the technology is there. You can use VMware, vRealize, automation suites, the CloudHealth, the Heptio, they have the individual components, technology components, but they absolutely need the Pivotals of the world to go in and add credence to their talking points around these products because they don't have that reputation to come in and have the conversation with the CMOs or the application developers. Microsoft on the other hand, developers, developers, developers. And then, they also have Microsoft Dynamics, we ran into a customer, who was desperately just searching out, she came to the conference expecting to see Dynamic experts, and I'm sure she found them. Microsoft has the ecosystem to support their vision. >> One of the things we've been talking about on theCUBE this week, at Ignite, is that it seems like a different kind of Microsoft, it seems like one that is, not only embracing customers who choose Microsoft in addition to other companies, but championing them and supporting them and saying, "whatever you want, "we're meeting you where you are." Have you found that, and is that striking to you, based on the Microsoft of Yore, which was more proprietary about where it's customers went for it's technology. >> So, we mainly cover enterprise tech, but, I think today or tomorrow, the Surface Pro X gets released, which is an arm based device, that runs full version of Windows. I was in one of the Lightning talks, Microsoft Lightning talk, on a completely different topic, and at the bottom, they had a logo for UiPath, Automate Anywhere and Blue Prism, three of the, I think, leaders in a space of RPA. And they were talking about the integrations that Microsoft has gone on with these companies, and their own power automate was not even mentioned as part of that session. So, Microsoft is meeting customers where they're at. I think the AWS, the example for Arc, replicating to AWS, customers have AWS, they're the biggest Cloud provider, Microsoft isn't closing their eyes to it. >> Yeah, well, we noticed the biggest thing repeated over and over again in the key note yesterday was trust. And while the Microsoft of old days was you're going to buy my OS, and my apps, and everything Microsoft on top of it, and we're going to maximize our licensing, the Microsoft today is those choices. We talked to UiPath yesterday, they're not worried about their relationship with Microsoft. When I talked to the ecosystem of partners here, they trust that they can work with Microsoft. Compare that to some others out there in the industry, and the big Hyperscalers, there might not be as much trust. What I'm curious about, from you Keith, is do customers see that? Do they understand that today is a different Microsoft than the one that we grew up with? >> So, some of the conversation on Twitter, just remotely, people not here, this is the best Ignite I've ever seen. People who are not even here, this is from the keynote yesterday. I think customers are starting to embrace Microsoft and trust Microsoft. I think there's still some hold out, some people who remember this sting of forced to use Microsoft management suites on products that probably didn't integrate well with those suites. But, as that sting starts to subside, you have to look at it objectively and say, "Microsoft is a different company." This is not a show I think I would have enjoyed three years ago. >> What's driving it though? This is something we're seeing in the technology industry at large, this understanding of customers needing different things and wanting best in breed. But are there other elements that we're not privy to, would you say? >> I think it's the democratization of technology via Cloud. I talked to a just regular, small business owner. She runs a trucking business, she uses her computer as a tool, it was a five year old device, she really didn't care, did the job that she needed to do. We talked a business challenge that she was having, and I described Cloud in general and she never even considered Cloud as a thing. She just said, "you know what, "I want this solution and if it's Microsoft AWS or Google that provides it, or even VM Works." She didn't care, she wanted to buy it. And that relationship wasn't a traditional ISV, MSP, these are, I think, business owners and business leaders are being approached with, whether it's ISVs or consultants and business advisors, and they're being advised to adopt these technologies, regardless of the source. There's no loyalty anymore to just Microsoft. Remember when you bled blue? Whether it was IBM blue or Microsoft blue. I read an unfortunate article on one of the big ERP providers had a 100 million dollar failure, and the company just decided, you know what, we're not going to go with just one provider anymore, we're just going to go with best of breed across these business processes. >> So what does that mean for the competitive landscape? I mean, we talked a lot about this. Does Microsoft really have a shot at taking on AWS or will it always be number two. Well, Microsoft won a 10 billion dollar JEDI contract from the US. I wrote about this in my newsletter last week, is that one billion dollars over 10 years will make Microsoft Azure better. You can't help but to have that type of discipline that comes from a contract like that impact Azure. Will they catch up with Microsoft, I mean, with AWS? AWS is still a very, very small fraction of the overall IT landscape. That business owner I talked to never heard of AWS. 50,000 person conference in a month, she only knew Amazon as a book seller. So, to say that Microsoft won't catch up with AWS is a very, very short view of the landscape. >> We're just scratching the surface when it comes to Cloud. >> Keith, what other thing have you seen at the show jumping out at you? You said you might not have enjoyed the show three years ago so what are some of things that make this show enjoyable? I know for me, it is a different community than the V community out there, there are a lot of overlaps, a lot of friendly faces that I know here, but community, diversity, inclusion, super strong here, would love your comment on that and any other takeaways. >> So, someone pointed out to me that I didn't notice and I'm happy I didn't notice it, was that there is a lot of women at this show, and I looked up and I'm like wow, the lines for men's bathroom aren't as long. And that's a nice thing because I don't think it's just facilities. It is a massively diverse show, not just from a ethnicity and gender perspective, but from career levels and age groups. There's Millennials all the way up to Boomers, and the conversations, the conversations that I've had, I'm really surprised with. Straight on business conversations, to deep and dirty, you know what these are the Cloud providers Azure provides for Kubernetes. That's super geeky, and that conversation's all around best. Infrastructure, application, business, and then even social, I had that social conversation about diversity, and for a change, I wasn't the one that brought up the conversation. >> You know, that's a really good point, and even just even here, I mean, I know you made the schedule, which I salute you, because we are having many more women, many more people of color on our stage, which is reflective of who's here. >> And it's easier at this show than it is at most, as opposed to please find me some more underrepresented or diversity there. And luckily, there is a lot of options at a show like this. >> Yeah, the pool just hasn't, and other shows, the pool just isn't very big. Normally, I can usually say at a show, I'm the tall black guy with the beard, and hey, I'm the tall black guy with the beard, and this show is not that case. >> No, there's more, there's more, exactly. >> Well, Keith Townsend, thank you so much for coming on, a pleasure having you. >> Thank you, Rebecca. >> I'm Rebecca Knight for Stu Miniman and Keith Townsend, you are watching theCUBE. (techno music)
SUMMARY :
Covering Microsoft Ignite, brought to you by Cohesity. but he is also the Principal CTO Advisor, Keith Townsend. It's a pleasure to have you. and the conversation, so wide and, surprisingly, deep. because of the number of products and they said they'll replicate data to AWS Cloud. the green light to go SaaS-ify as many for some of the very reasons that you mentioned. What are the most exciting new tools that you're seeing, There's just not enough of Keiths and Stus in the world how is Microsoft to be a partner with Microsoft has the ecosystem to support their vision. and saying, "whatever you want, and at the bottom, they had a logo for UiPath, and over again in the key note yesterday was trust. But, as that sting starts to subside, would you say? and the company just decided, you know what, JEDI contract from the US. than the V community out there, and the conversations, the conversations that I've had, I know you made the schedule, which I salute you, as opposed to please find me some more underrepresented and hey, I'm the tall black guy with the beard, Well, Keith Townsend, thank you so much for coming on, you are watching theCUBE.
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Breaking Analysis: Q4 Spending Outlook - 10/18/19
>> From the SiliconANGLE Media office in Boston, Massachusetts, it's theCUBE. Now, here's your host, Dave Vellante. (dramatic music) >> Hi, everyone, welcome to this week's Breaking Analysis. It's Friday, October 18th, and this is theCUBE Insights, powered by ETR. Today, ETR had its conference call, its webcast. It was in a quiet period, and it dropped this tome. I have spent the last several hours going through this dataset. It's just unbelievable. It's the fresh data from the October survey, and I'm going to share just some highlights with you. I wish I had a couple hours to go through all this stuff, but I'm going to just pull out some of the key points. Spending is flattening. We've talked about this in previous discussions with you. But, things are still healthy. We're just reverting back to pre 2018 levels and, obviously, keeping a very close eye on the spending data and the sectors. There is some uncertainty heading into Q four. It's not only tariffs, you know. 2020's an election year, so that causes some uncertainty and some concerns for people. But, the big theme from ETR is there's less experimentation going on. The last several years have been ones where we're pushing out digital initiatives, and there was a lot of experimentation, a lot of redundancy. So, I'm going to talk more about that. I'm going to focus on a couple of sectors. I'm going to share with you there's the overall sector analysis. Then, I'm going to focus in on Microsoft and AWS and talk a little bit about the cloud. Then, I'm going to give some other highlights and, particularly, around enterprise software. The other thing I'll say is that the folks from ETR are going to be in the Bay Area on October 28th through the 30th, and I would encourage you to spend some time with them. If you want to meet them, just, you know, contact me @dvellante on Twitter or David.Vellante@siliconangle.com. I have no dog in this fight. I get no money from these guys. We're just partners and friends, but I love their data. And, they've given me access to it, and it's great because I can share it with you, our community. So, let's get right into it. Alex, if you just bring up the first slide, what I want to show is the ETR pulse check survey demographics, so every quarter, ETR does these surveys. They've got a dataset comprising 4500 members, panelists if you will, that they survey each quarter. In this survey, 1336 responded, representing 457 billion in spending power, and you can see from this slide, you know, it's got a nice mix of large companies. Very heavily weighted toward North America, but you're talking about, you know, 12% AMIA out of 1300. Certainly substantial and statistically significant to get some trends overseas. You can see across all industries. And then, job titles, a lot of C level executives, VPs, architects, people who know what the spending climate looks like, so I really like the mix of data. Let me make some overall comments, and, Alex, the next slide sort of gives some snapshot here. The big theme is that there's a compression in tech spending, as they say. It's very tough to compare to compare to 2018, which was just a phenomenal year. I mentioned the tariffs. It was an election year. Election years bring uncertainty. Uncertainty brings conservatism, so that's something, obviously, that's weighing, I think, on buyers' minds. And, I'll give you some anecdotal comments in a moment that will underscore that. There's less redundancy in spending. This has been a theme of ETR's for quite some time now. The last few years have been a try everything type of mode. Digital initiatives were launched, let's say, starting in 2016. ETR called this, I love this, Tom DelVecchio, the CEO of ETR, called it a giant IT bake off where you were looking at, okay, cloud versus on prem or SaaS versus conventional models, new databases versus legacy databases, legacy storage versus sort of modern storage stacks. So, you had this big bake off going on. And, what's happening now is you're seeing less experimentation so less adoption of new technologies, and replacements are on the rise. So, people are making their bets. They're saying, "Okay, these technologies "are the ones we're going to bet on, "these emerging disruptive technologies." So, they're narrowing their scope of emerging technologies, and they're saying, "Okay, now, "we're going to replace the legacy stuff." So, you're seeing these new stacks emerging. I mentioned some others before, but things like cloud native versus legacy waterfall approaches. And, these new stacks are hitting both legacy and disruptive companies for the reasons that I mentioned before because we're replacing legacy, but at the same time, we're narrowing the scope of the new stuff. This is not necessarily good for the disruptors. Downturns, sometimes, are good for legacy because they're perceived as a safer bet. So, what I want to do, right now, is share with you some of the anecdotals from the survey, and I'll just, you know, call out some things. By the way, the first thing I would note is, you know, ETR did sort of an analysis of frequency of terms. Cloud, cost, replacing, change, moving, consolidation, migration, and contract were the big ones that stood out. But, let me just call a couple of the anecdotals. When they do these surveys, they'll ask open ended questions, and so these kind of give you a good idea as to how people are thinking. "We're projecting a hold based on impacts from tariffs. "Situation could change if tariff relief is reached. "We're really concerned about EU." Another one, "Shift to SaaS is accelerating "and driving TCO down. "Investing in 2019, we're implementing "and retiring old technologies in 2020. "There's an active effort to consolidate "the number of security vendor solutions. "We're doing more Microsoft." Let's see, "We have moved "to a completely outsourced infrastructure model, "so no longer purchasing storage," interesting. "In general, we're trying to reduce spending "based on current market conditions." So, people, again, are concerned. Storage, as a category, is way down. "We're moving from Teradata to AWS and a data lake." I'll make some comments, as well, later on about EDW and Snowflake in particular, who, you know, remains very healthy. "We're moving our data to G Suite and AWS. "We're migrating our SaaS offering to elastic. "We're sunsetting Cognos," which, of course, is owned by IBM. "Talend, we decided to drop after evaluating. "Tableau, we've decided to not integrate anymore," even though Tableau is, actually, looking very strong subsequent to the sales force acquisition. So, there's some comments there that people, again, are replacing and they're narrowing some of their focus on spending. All right, Alex, bring up the next slide. I want to share with you the sector momentum. So, we've talked about this methodology of net score. Every time ETR does one of these pulse surveys, they ask, "Are you spending more or are you spending less? "Or, are you spending the same?" And then, essentially, they subtract the spending less from the spending more, and the spending more included new adoptions. The spending less includes replacements. And, that comes out with a net score, and that net score is an indicator of momentum. And, what you can see here is, the momentum I've highlighted in red, is container orchestration, the container platforms, machine learning, AI, automation, big theme. We were just at the UiPath conference, huge theme on automation. And, of course, robotic process automation, RPA. Cloud computing remains very strong. This dotted red line that I put in there, that's at the, you know, 30%, 35% level. You kind of want to be above that line to really show momentum. Anything below that line is either holding serve, holding steady, but well below that line, when you start getting into the low 20s and the teens, is a red zone. That's a danger zone. You could see data warehouse software is kind of on that cusp. and I'm not, you know, a huge fan of the sector in general, but I love Snowflake and what they're doing and the share gains that are going on there. So, when you're below that red line, it's a game of share gain. Storage, same thing we've talked about. The overall storage sector is down. It's being pressured by cloud, as that anectdotal suggested. It's also being pressured by the fact that so much flash has been injected into the data center over the last couple of years. That given headroom for buyers. They don't need as much storage, so overall, the sector is soft. But then, you see companies, like Pure, continuing to gain share, so they're actually quite strong in this quarter survey. So, you could see some various sectors here. IT consulting and outsourced IT not looking strong, data center consolidation. By the way, you saw, in IBM's recent earnings, Jim Kavanaugh pointed to their outsourcing business as a real drag, you know. Some of these other sectors, you could see, actually, PC laptop, this is obviously a big impact for Dell and HP, you know, kind of holding steady. Actually, better than storage, so, you know, for that large of a segment, not necessarily such a bad thing. Okay, now, what I want to do, I want to shift focus and make some comments on Microsoft, specifically, and AWS. So, here's just some high level points on this slide on Microsoft. The N out of that total was 1200, so very large proportion of the survey is weighted toward Microsoft. So, a good observation space for Microsoft. Extremely positive spending outlook for this company. There's a lot of ways to get to Microsoft. You want cloud, there's Azure, you know. Visualization, you got Power BI. Collaboration, there's Teams. Of course, email and calendaring is Office 365. You need hiring data? Well, we just bought LinkedIn. CRM, ERP, there's Microsoft Dynamics. So, Microsoft is a lot of roads, to spend with Microsoft. Windows is not the future of Microsoft. Satya Nadella and company have done a great job of sort of getting out of that dogma and really expanding their TAM. You're seeing acceleration from Microsoft across all key sectors, cloud, apps, containers, MI, or machine intelligence, AI and ML, analytics, infrastructure software, data warehousing, servers, GitHub is strong, collaboration, as I mentioned. So, really, across the board, this portfolio of offerings powered by the scale of Azure is very strong. Microsoft has great velocity in the cloud, and it's a key bellwether. Now, the next slide, what it does is compares the cloud computing big three in the US, Azure, AWS, and GCP, Google Cloud Platform. This is, again, net score. This is infrastructure as a service, and so you can see here the yellow is Microsoft, that darker line is AWS, and GCP is that blue line down below. All three are actually showing great strength in the spending data. Azure has more momentum than AWS, so it's growing faster. We've seen this for a while, but I want to make a point here that didn't come up on the ETR call. But, AWS is probably two and a half to three times larger in infrastructure as a service than is Microsoft Azure, so remember, AWS has a $35 billion at least run rate business in infrastructure as a service. And, as I say, it's two and a half to three times, at least, larger than Microsoft, which is probably a run rate of, let's call it, 10 to 12 billion, okay. So, it's quite amazing that AWS is holding at that 66 to now dropping to 63% net score given that it's so large. And, of course, way behind is GCP, much smaller share. In fact, I think, probably, Alibaba has surpassed GCP in terms of overall market share. So, at any rate, you could see all three, strong momentum. The cloud continues its march. I'll make some comments on that a little bit later. But, Azure has really strong momentum. Let's talk, next slide if you will, Alex, about AWS. Smaller sample size, 731 out of the total, which is not surprising, right. Microsoft's been around a lot longer and plays in a lot more sectors. ETR has a positive to neutral outlook on AWS. Now, you have to be careful here because, remember, what ETR is doing is they're looking at the spending momentum and comparing that to consensus estimates, okay. So, ETR's business is helping, largely, Wall Street, you know, buy side analysts make bets, and so it's not only about how much money they make or what kind of momentum they have in aggregate. It's about how they're doing relative to expectation, something that I explained on the last Breaking Analysis. Spending on AWS continues to be very robust. They've got that flywheel effect. Make no mistake that this positive to neutral outlook is relative to expectations. Relative to overall market, AWS is, you know, kicking butt. Cloud, analytics, big data, data warehousing, containers, machine intelligence, even virtualization. AWS is growing and gaining share. My view, AWS will continue to outperform the marketplace for quite some time now, and it's gaining share from legacy players. Who's it hurting? You're seeing the companies within AWS's sort of sphere that are getting impacted by AWS. Oracle, IBM, SAP, you know, cloud Arrow, which we mentioned last time is at all time lows, Teradata. These accounts, inside of AWS respondents, are losing share. Now, who's gaining share? Snowflake is on a tear. Mongo is very strong. Microsoft, interestingly, remains strong in AWS. In fact, AWS runs a lot of Microsoft workloads. That's, you know, fairly well known. But, again, Snowflake, very strong inside of AWS accounts. There's no indication that, despite AWS's emphasis on database and, of course, data warehouse, that Snowflake's being impacted by that. The reverse, Snowflake is taking advantage of cloud momentum. The only real negative you can say about AWS is that Microsoft is accelerating faster than AWS, so that might upset Andy Jassy. But, he'll point out, I guess, what I pointed out before, that they're much larger. Take a look at AWS on this next slide. The net score across all AWS sectors, the ones I mentioned. And, this is the growth in Fortune 500, so you can see, very steady in the large accounts. That's that blue line, you know, dipped in the October 18 survey, but look at how strong it is, holding 67% in Fortune 500 accounts. And then, you can see, the yellow line is the market share. AWS continues to gain share in those large accounts when you weight that out in terms of spending. That's why I say AWS is going to continue to do very well in this overall market. So, just some, you know, comments on cloud. As I said, it continues to march, it continues to really be the watchword, the fundamental operating model. Microsoft, very strong, expanding its TAM everywhere, I mean, affecting, potentially, Slack, Box, Dropbox, New Relic, Splunk, IBM, and Security, Elastic. So, Microsoft, very strong here. AWS continues to grow, not as strong as '18, but much stronger than its peers, very well positioned in database and artificial intelligence. And so, not a lot of softness in AWS. I mentioned on one of the previous Breaking Analysis, Kubernetes', actually, container's a little soft, so we always keep an eye on that one. And, Google, again, struggling to make gains in cloud. One of the comments I made before is that the long term surveys for Google looked positive, but that's not showing up yet in the near term market shares. All right, Alex, if you want to bring up the next slide, I want to make some quick comments before I close, on enterprise software. There was a big workday scare this week. They kind of guided that their core HR business was not going to be as robust as it had been previously, so this pulled back all the SaaS vendors. And, you know, the stock got crushed, Salesforce got hit, ServiceNow got hit, Splunk got hit. But, I tell you, you look at the data in this massive dataset, ServiceNow remains strong, Salesforce looks, very slight deceleration, but very sound, especially in the Fortune 100 in that GPP, the giant public and private companies that I talked about on an earlier call. That's one of the best indicators of strength. Tableau, actually, very strong, especially in large accounts, so Salesforce seems to be doing a good job of integrating there. Splunk, (mumbles) coming up shortly, I think this month. Securities, the category is very strong, lifting all ships. Splunk looks really good. Despite some of the possible competition from Microsoft, there's no indication that Splunk is slowing. There's some anecdotal issues about pricing that I talked about before, but I think Splunk is really dealing with those. UiPath's another company. We were just out there this past week at the UiPath Forward conference. UiPath, in this dataset, when you take out some of the smaller respondents, smaller number of respondents, UiPath has one of the highest net scores in the entire sample. UiPath is on a tear. I talked to dozens of customers this week. Very strong momentum, and then moving into, got new areas, and I'll be focusing on the RPA sector a little later on. But, automation, in general, really has some tailwinds in the marketplace. And, you know, the other comment I'll make about RPA is a downturn actually could help RPA vendors, who, by the way, all the RPA vendors look strong. Automation Anywhere, UiPath, I mentioned, Blue Prism, you know, even some of the legacy companies like Pega look, actually, very strong. A downturn in the economy could help some of the RPA vendors because would be looking to do more with less, and automation, you know, could be something that they're looking toward. Snowflake I mentioned, again, they continue their tear. A very strong share in expansion. Slightly lower than previous quarters in terms of the spending momentum, but the previous quarters were off the charts. So, also very strong in large companies. All right, so let me wrap. So, buyers are planning for a slowdown. I mean, there's no doubt about that. It's something that we have to pay very close attention to, and I think the marker expects that. And, I think, you know, it's okay. There's less spaghetti against the wall, we're going to try everything, and that's having a moderating effect on spending, as is the less redundancy. People were running systems in parallel. As they say, they're placing bets, now, on both disruptive tech and on legacy tech, so they're replacing both in some cases. Or, they're not investing in some of the disruptive stuff because they're narrowing their investments in disruptive technologies, and they're also replacing some legacy. We're clearly seeing new adoptions down, according to ETR, and replacements up, and that's going to affect both legacy and disruptive vendors. So, caution is the watchword, but, overall, the market remains healthy. Okay, so thanks for watching. This is Dave Vellante for CUBE Insights, powered by ETR. Thanks for watching this Breaking Analysis. We'll see you next time. (dramatic music)
SUMMARY :
From the SiliconANGLE Media office By the way, the first thing I would note is, you know,
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Brandon Nott, UiPath & Kedar Dani, UiPath | UiPath FORWARD III 2019
>>Live from Las Vegas. It's the cube covering UI path forward Americas 2019. Brought to you by UI path. >>We're back. You're watching the cube, the leader in live tech coverage. We go out to the events. This has been a great event. UI path forward three, the third North American event, and this is day two. We're just wrapping up. Brandon nod is here as a senior vice president with UI path and Kadar. Danny, who's the vice president of global accounts at UI path. So you guys got a store? >>Yeah, yeah, yeah, we do. Britta, what's the story you guys, one was a customer and customer that is to first customer. Um, so three years ago, something like that when you iPod, we just started out with a global expansion. We'd got our seed funding round in 2015 we started expanding and building our global sales team when he's 16. I joined in the UK, responsible globally for the banking financial services industry. And one, one fine day, I get a communication, an email from a prospective customer that, Hey, I want to talk to you about your platform. And it was a Brandon over here. Brandon, do you want to tell it? Tell them what a, how you found out about your iPad. >>Yeah, you bet. I was interviewing a couple of partners and looking at the different platforms and found that yeah, you, I've had really had what I was looking for, which is the openness of the platform, the ability to do training online and start my journey kind of on my terms. And so when I reached out to it was very much how can you help me get started? I've already made the business case internally, I'm ready to go. What year was this? 2016 and it's interesting, >>Daniel Donnez last night and his keynote said, you know, we really appreciate you guys who joined us in 2016 cause you know, the product didn't have all the features that we wanted. You know, it wasn't fully baked. This was my interpretation. That's right. But, but I, but I was saying earlier in the cube, the right move, that UI path made as you bet on simplicity. And he said, okay, let's get to market fast. Yeah. Simple. And that. And you said on your terms, what do you mean by that? >>So one of the things that I love about UI path is early on there was a principle of openness. Let people download the software. Don't be afraid, don't tease people, and then say, come to our site and we'll give you a call. Right? They said, come to our site, download, try it yourself. Here's what there's free training. And as UI path has grown, that principle is, is still very much precedent. You can go online right now and download, take free courses online. So what I wanted as a customer at that time was the ability to see it for myself. I wanted to make it real before I've made the investment. That was our experience. When Bobby Patrick first started, I said, you iPad today? He goes, go to the download a >>copy of our software, start building automations. I'm like, huh, yeah to it. And then go to automation anywhere, which by the way is the sponsor of ours. We love, we're an arms dealer. We love everybody. You know, go to blue prism, get their software too. So we tried, but we couldn't, you know, it was called the reseller will do pro what's your need? We just want to play with it, you know, so, so that's what you mean by bad on your terms and so yeah, that, that's worked pretty well for you guys, hasn't it? has and uh, you know, when we started off, right, community has always been a pillar within, within UI paths, you know, kind of strategy to to make sure that RPA is available to everyone. We call it democratization of, of automation and hence, you know, availability of the community edition. >>Uh, we go to the universities, students are able to download and use it for free and now we've tied up with certain universities to expand the education system with uh, getting, um, you know, when graduates pass out they come out ready knowing you want found RPA. Yeah, we had a, the college of William and Mary on and Tom Clancy, they were talking about that. Now I did my little review of the predictions in the morning. Guys predictions. He said that the students that come out of college, you're gonna force RPA on their companies. Most college kids don't know what RPA is. I got hit, I said it's gonna take a couple of cycles here, but, but so, okay, so run. Why did you join UI path? How did that all, you know, what drove you to say, okay, this is it. I'm going to have instead of applying the technology to make my existing company better, I'm gonna. >>So I ran operations for a mortgage company and we had already automated everything that we could using the classic tools and we are winning awards. And it was, you know, people were looking at the work that we are doing and they were impressed, but I still couldn't get past a certain point in my automations. So bringing in UI path allowed me to continue that journey to keep automating. And after a while, the more that I was working with you, I path weird, uh, I was a guest of, of them at conferences, speaking with guy Kirkwood and any number of folks. I looked at the culture of the company and thought this is a place that I want to be. And I looked at the roadmap and where the product was going and what I was able to do with it as a customer. And I thought, I want to help other people do this. I want to help them on their journey, get to this next level of automation that they're currently there. They're being kept at. >>Yeah, well a lot of people hop on the bandwagon. I saw folks from AWS, you know, have joined a gentlemen I know from Google, let's join them in these early leading companies and correct. So how are you guys spending your time these days? Special >> as I, my, my title suggests, you know, I'm responsible for the global account portfolio and I'm spending most of my time with our customers trying to help them on their automation journey. So these are some of the largest >>global customers, uh, big insurance companies, uh, automobile industry, uh, you know, Titans in that industry and they've all been our customers now for the last two years, in three years with a plan to kind of change the way they, uh, they run their business right. And RPA and you wipe out basically the automation platform that we have now with our new release come out as well, is giving these customers and end Duan a transformation engine. So it is our responsibility now to make them, uh, you know, more knowledgeable on how to apply that technology and get them successful with their plans for a, you know, transformation and automation of their business processes. Right. >>How are you spending your time, bro? I'm in product and in my focus is attended automation. So classically people are implementing unintended automation. This, this was the first big wave of RPA was really robots just working on a server somewhere. You don't, you don't interact with them. They just do their thing 24 hours a day. Now there's a huge push into attended automation, which is having a, a robot on your computer and the two of you working together, collaborating in real time throughout your day. So we're looking to save time to take out the the wasteful and small processes that nobody wants to do as well as creating an entirely new opportunities for value based on what the two of you can do together. How are you guys thinking about the way in which a user or worker interacts with that? That bot? Yeah, I think it's, it's more like a dance and and less like a task manager, right? >>So you might think in classic automation, you know, click a button, go do this thing, click a button, go do that thing that the automation is happening when you want it to. The way that our platform has written, the robot can listen to what you're doing. It can monitor for when you click on a specific button or for when you move files to a folder. So think about it less like a conscious effort to, to guide the robot and more as a collaborative effort where, where the robot is seeing what you're doing and taking action to help you and do things on your behalf and then letting you know when they're done. So it's the paradigm is changing for work and when you have a robot on your computer, it's going to open up a new way of doing your, your daily content. And the enabler there is what machine learning machine intelligence. >>It's a combination of things. So think about machine learning and AI as just one tool that that robot has to use both CR as well. You know, we did a demo earlier this week where we took receipts, moved him to a folder, the robot sees that you've moved receipts into a folder, can bounce it off and end point that and break apart those receipts using OCR, load that all into Excel and help you with your expense report. So think about things like this, you, things you need to do. You do what you would normally do, put receipts in a folder and the robot takes care of the rest. What, what things can, um, humans do that machines can't? Yeah, the ability to make on the fly judgment for complex cognitive tasks is very, very hard to replicate in, in AI right now because typically models are built on a set of specific information. >>We build our, our receipt and our invoice model off a ton of receipts and invoices. Therefore the robot can make quick work of those receipts way, way faster than we can, but present an unstructured problem or an open ended problem in an AI model might really struggle. Whereas a human can instantly make a judgment on that. So we want computers to do that. Those, those compiled activities and with the AI models that make sense for what they're doing and want humans to be thinking at higher levels, at creative levels, higher cognitive, cognitive and decision making levels. So this is as Daniel and others had mentioned, elevating the humanity when you think about it, >>but you definitely see some of your customers are certainly talking about this. This is robots taking action systems of agencies. Some people call it on behalf of the human and having to essentially make certain decisions. But you're saying those decisions are well understood and safe essentially. >>Absolutely. When you deploy a robot you don't, you don't just kind of hope for the best. Right? You have a very specific use case and you've coated the robot for that use case. I love it when when people say, you know, our compliance team is worried about the robots going wild or you know, we can have it gone the system, but he can't do anything that you haven't consciously told it to do, haven't written it to do. So it turns out it's actually even more compliant because it can throw off logs and a paper trail is as complex as you want it. So if I were a compliance officer, I would say get robots in immediately because I want more visibility into what's being done. >>So where do you see your customers going? So our customers say few. As Brandon was saying earlier, you know, customers started with this unattended robots first because everyone was trying to get an efficiency in their back office. We got a Y and that that is actually the core foundation for what comes next, which is the attended automation, the robot for every person vision that we have, we have fought for the, for the entire global customer community of ours. I mean the number of use cases where a human agent would with a robot. Now with having a robot on every desktop, I mean simple things like expense reports, time sheets or even simple things like downloading emails and reports on a daily basis. You don't need to engage with multiple systems. As a, as a human agent, you can get the robot to go ahead and do that for you. And as Brandon was saying, you know, you have much better control with the robot doing it. Then a human being who has a mind who could potentially, you know, cause certain security or compliance related issues because a human agent could go easily off track, do something different. Where as the robot has a certain set of parameters within which they work. >>Well guys, we've got to wrap, but so I'm going to ask each of you, give us the bumper sticker on UI path forward three a. When the trucks are pulling away from the Bellagio, what's the bumper sticker? Safe running. Try and keep up. >>Yeah, go, go big. Go big and go big now. >>Yeah, go bigger or go home. It's kind of seems to be the theme here. Well guys, thanks very much for. Congratulations on all the success you guys got a lot of work to do still for sure and best of luck. Thank you very much. Very welcome and thank you for watching everybody. It's a wrap from a UI path forward. You watching the cube, go to siliconangle.com check out all the news. We've got a bunch of in depth coverage of this show, RPA in general. We have five shows this week, so check that out and of course go to the cube.net to see what will be next week. Another big week. October has become the new may. So thank you for watching everyone. This is Dave Volante for the cube. Thanks guys. Great job today. We'll see you next time.
SUMMARY :
Brought to you by UI path. So you guys got a store? an email from a prospective customer that, Hey, I want to talk to you about your platform. of the platform, the ability to do training online and start my journey kind the right move, that UI path made as you bet on simplicity. don't tease people, and then say, come to our site and we'll give you a call. We just want to play with it, you know, so, so that's what you mean by bad on your terms and so How did that all, you know, what drove you to say, okay, this is it. And it was, you know, So how are you guys spending your time these days? as I, my, my title suggests, you know, them successful with their plans for a, you know, transformation and automation of their business and the two of you working together, collaborating in real time throughout your day. So it's the paradigm is changing for work and when you have a robot on your computer, You do what you would normally do, humanity when you think about it, but you definitely see some of your customers are certainly talking about this. I love it when when people say, you know, our compliance team is worried about the robots going wild or you And as Brandon was saying, you know, you have much better control with the robot doing it. a. When the trucks are pulling away from the Bellagio, what's the bumper sticker? Yeah, go, go big. Congratulations on all the success you guys got a lot of work to do still for sure and best of luck.
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Breaking Analysis: RPA Spending Data Shows Market Poised for Continued Growth
from the silicon angle media office in Boston Massachusetts it's the queue now here's your host David on tape hi everybody welcome to the special edition of the cube insights powered by ETR over the past several weeks we've been running breaking analysis on various market segments and today we're gonna talk about the robotic process automation market the spending data from ETR really shows that that market is poised for for continued growth it's been rocketing these segments are independent editorial they are not sponsored in any way although two of the companies that I'll be talking about today are sponsors of the cube automation anywhere and uipath both sponsor the cube we we attend their shows but they have absolutely no input over these editorial segments it's 100% data-driven based on ETR data and cube insight opinions in my opinions so thank you for watching let's get into it so Alex if you bring up the first slide I want to share with people what the robotic process automation market is and what you need to know about it it's a small but very fast-growing market according to a combination of Forrester and and Gartner data it's around one and a half to 1.7 billion dollars this year and it's growing at over 60 percent per year Gartner calls it the fastest growing software sub segment that they tracked garden just put out a Magic Quadrant on this space which was you know is always interesting reading despite what you think about magic quadrants it's essentially software robots that are automating repetitive mundane tasks and I underline tasks in this chart because it's largely tasks simple tasks that are being automated in a big way as opposed to really big complex processes they tend to be targeted at line of business users and it very popular in environments like finance and service roles and and back office areas where they're a repetitive common tasks that people frankly hate and we're going to give you some feedback from from customers there are a number of upstarts in the space uipath automation anywhere blue prism these these companies have attracted a massive influx of venture capital particularly uipath an automation anywhere over a billion and a half dollars in the last couple of years there monster valuations take those three companies their valuations are up over ten billion dollars and growing uipath for example several months ago announced that it had more than 200 million dollars in annual recurring revenue they were just at eight million dollars two years ago so you're seeing just this this massive growth a lot of influx of capital and a lot of jockeying for position now users that we've talked to will express a great deal of business impact related to the introduction and application of RPA in their business so I want you to take a look at this video of one practitioner that we interviewed at a cube event let's listen to to see what Jeanne younger has to say and then we'll come back and talk about it it's interesting because I also teach the Six Sigma courses there and one of them my slides I've had for years teaching that classes most business processes are like between 3.2 and 3.6 3.8 Sigma which is like 95 to 98% accurate and I said that's all the better we can usually do because of the expense that it would normally be to get us to a Six Sigma you look at the places that have Six Sigma it's life-threatening airline you know airplane engines you hope they're at least 7 Sigma you know those type of things but business processes 3 5 3 2 but now I get to change that because with our PA I can make them Six Sigma very cheap very cheaply because I can pull them in I got my bought it comes over pulls the information and there's no double king there's no miss keys its accuracy 100% accuracy this is a perfect example of how companies are applying robotic process automation to to improve existing business processes you would never try to get a standard business process up to Six Sigma it's just not worth it and as Jean younger explained now she can get there very inexpensively with our PA there many many other use cases but I wanted to share that one with you now the next slide I'm going to show you comes from ETR ETR is an organization that runs a panel is about a 4,500 user panel and they focus on spending intentions they do periodic surveys throughout the year they capture a fairly large number of users and what they're spending on that built this great taxonomy and we've been partnering with ETR to share with you some of that insights and what this slide shows is really spending intentions from the july 2019 survey asking about the second half spending intentions on the sector of robotic process automation you can see here the N is 1068 respondents in that July survey on the left-hand side you can see four vendors that we've chose to profile uipath automation anywhere blue prism and pega systems a company that's been around for a long time and is not exclusively focused on RPA they've got more of a business process focus and I'll come back to that but what this slide shows is really the spending intentions around four areas the bright red is we're going to leave the platform stop spending we're out of here the lighter red is we're gonna spend less in the second half the gray is we're flat the dark green is we're gonna increase spending in the lime green is where a new customer coming on so if you subtract the red from the green you get what ETR calls the net score and that is an indication of spending intentions and momentum so the higher the net score the better you can see here uipath leads the pack with an 81% next score ironically that's the identical next school net score as was snowflake in this survey we profiled the enterprise data warehouse market and snowflake was one of the leaders there so uipath and snowflake even though there are sort of different markets and different levels of maturity sort of around in the same net score so two very hot companies and you can see going down the list automation anywhere 69% blue prism 53% and pega systems 44% actually these are all very strong compared to some of the other market segments we track like for instance if you look at the disk array market and some of the legacy disk array companies some of the enterprise data warehouse companies you'll see sometimes negative scores now on the right-hand side and the black you see shared accounts what this says this is the number of accounts that were mentioned as intending to spend on or in the case of the dark red leave or in the case of the bright green add but the number of counts out of that 1068 corpus of data that mentioned these respective companies so you can see relatively small you know 68 for uipath 42 for automation anywhere 45 for blue prism and only 27% repair systems but these I remind you were still significantly statistically significant enough to at least get indications so you can see again your UI path leads but all of the companies are actually quite strong on a relative basis so the next slide that I want to show you Alex if you bring this up is a time series for some of these leading competitors over over time so we'll go back to January of 18 and the number of shared accounts back then was relatively small it was in the low double digits and in some cases the single digits but as we go to the right you can start to see it it increases in terms of the shared accounts out of that a thousand 1068 from this past survey so you can see uipath at that 81% next score of net score very high but but also automation anywhere very very strong blue prism you can see the decline in that yellow line but again very very strong with a 53% Nets so this space is is new and it's in it's very hot I say it's new and then it's been around for a while but it's really starting to take off and then you can see see Pegasus Thames you're lower than these other companies but still very very strong at 44% now we'll tell you the folks at Wycombe on the the analyst side of our house have gone out they've done some research they maybe it was about 18 months ago they they downloaded the UI paths Community Edition they tried to do the same for automation anywhere in blue prison they tried to get access to the software so they could apply it and you know run some robots against some mundane tasks they were only able to get the automation of the sorry the uipath software which was very simple to install and apply and you know some simple tasks they couldn't get the automation anywhere in blue president you had to go to resellers and it was sort of this complicated you know setup so that was sort of a red flag that we put up but but the UI paths you know claims that their stuff was easy to use some of their users that we've talked to you know talked about it in the context of low code and so we've we've clarified some of that we don't have as much data on automation anywhere in blue prism although we've covered automation anywheres events customers you know seemed quite happy and and reporting strong business impacts don't have as much information at this time on blue prisms on blue prism we have attended some of the peg assistance events just as observers I was saying before I come back to them they take more of a holistic approach to business process it's really not they're not positioning themselves as a standalone RPA vendor which you know frankly I wouldn't do if I were up against uipath and automation anywhere because they've got so much influx of capital they've got modern platforms that are ostensibly easy to use so packet system seems to be look going after our PA in a much sort of broader context around process business process engineering so in summer you just want to say so the very fast-growing market there's a book there's a lot of competition you got uipath automation anywhere blue prism there's about 15 or 20 players in this space that are sort of sizable it's a combination of as they say standalone robotic process automation players with integrated BPM players like Pegasus Thames it's important remember you're largely here automating existing procedures and tasks you know you're not doing a lot of necessarily re-engineering it so that's you know some people are concerned about that saying okay we're kind of paving the cart path at the same time practitioners are reporting that it's having a major business impact and and although they've also said that's not likely to reduce headcount rather we're redirecting resources you're not firing people because you're bringing in robots so people aren't necessarily losing their jobs over this they're just shifting away from that sort of undifferentiated heavy lifting that they hate doing mundane tasks automating that and moving on to more strategic items so a lot of discussion in the industry about artificial intelligence in in machine learning and some folks have said well AI and RP a they have nothing to do with each other I will say this that that machine learning has been injected into the RP a space via computer vision and a good example is it recognized a button like a send button if you know you're sending out you know emails or pushing a certain button every day at the you can automate that process so computer vision is a key part of this and again it's something that certain RPF Enders are touting I know uipath again talks about that a lot but the business impact is tangible and this is based on customer feedback a lot of customer feedback you know generally speaking you're seeing CFOs are hopping on to this they're seeing this is a really good way to take out some of the inefficiencies in their business refocus people on higher value activities and so we're going to continue to watch this RPA space I think it's going to be big we see big s eyes coming into this we're talking about companies like Accenture IBM Deloitte PwC Ernie Young those guys are starting to you know go after the space and I've always said this about the the big sis they love to eat at the trough so with there's money there they find it and they go hard after it so thanks for watching everybody we're gonna continue to report on this space this is Dave Volante with cube insights powered by ETR we'll see you next time
SUMMARY :
survey on the left-hand side you can see
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Bobby Patrick, UiPath | CUBEConversation, July 2019
from the silicon angle media office in Boston Massachusetts it's the queue now here's your host stool minimun hi I'm Stu minimun and this is a special cube conversation from our Boston area studio I'm happy to welcome back to the program Bobbie Patrick who's the chief marketing officer of uipath Bobby great thank you sue thank you she's great to be here all right so Bobby you know we've known you for many years there were a couple of jobs you know you and I've talked at many the cloud shows over the year and especially companies that were at the lead of that wave they talked about cloud first right and so now you know not surprising at uipath who is one of the leaders in robotic process automation the tagline I'm hearing is automation first a uipath so a bunch of news a lot of updates we had the cube at uipath forward in Miami last year we're gonna have it back in Las Vegas so a lot of ground to cover but I guess set the stage for us you know our PA is might not be an acronym that comes off of everybody's tongue just yet but boy there's a lot of buzz in the marketplace companies growing like wildfire so you know give us kind of the dynamics to set things yeah absolutely I think you know people spent the last 5-10 years trying to go digital write digital transformation has been really hard it's largely been IT led and IT swamped and has a million things to do and along comes a technology that actually you know business users and business analysts and subject matter experts can use and and go digital quite quickly get real outcomes fast and and a complete payback on all the entire projects in less than six months or nine months it's kind of unheard of an IT and so you know our PA is now established itself now as as really the best path to digital going digital it's actually the best path to using AI as well that's coming together about quickly but I think what's what's if you step back in the zoom out a bit you know the cloud first era brought brought incredible agility to organizations right and the very beginning a cloud for your calls to do right you know IT was kind of against cloud right we're never gonna go out of our data center right we're never going to go off Siebel and sales to Salesforce all those kind of things right and but cloud the business talk cloud as a mechanism to drive fast agility and to you know drive new economics for the business and and so on well you know the cloud air is kind of behind us now and it's obvious right today the automation first era has a very similar view to it right it is about rapid agility mass productivity competitive complete company transformation and in that era we know we call it the automation first error so it's less a tagline for us we want our competitors to use it we want the market to use that we want our partners to use it we want to talk about this automation first error and we think it's a sea level conversation it's a board level conversation and it's it's gonna completely change the landscape of how companies work over the next 20 years yeah it definitely reminds me much about you know that stealth IT and then IT as we said IT needs to respond to this because if they don't the business will just go elsewhere so right ah absolutely this wave of automation it's something that we see in the you know so many aspects of the market intelligence and automation is something that we talked about for decades but is real today and in our industry there's no better proof point that something has reached a certain stage of the market then you know the venerable Gartner has come out with a Magic Quadrant first of all congratulations we're gonna thanks let the graphic and talk a little bit about it up here the Gartner Magic Quadrant uipath you know it is up in front yeah that's terrific it's uh I I think you know Gartner Magic Quadrant much like the Forester ways the Forester in the last two years has had several waves on the on our PA prior to that uh horses for sources and and in Everest and others had kind of uncovered and discovered our PA I think what the Gartner Magic Quadrant does is it is it is a one I think it's a great articulation of the state of the market today I think it's helpful to IT and to businesses to see and understand the market is legitimate its long-term several years ago many people said our PA was sort of a short-term it was a band-aid that's not the case at all RP is becoming a platform and and so we're excited because the quadrant really I think accurately shows the state you know we're obviously happy to be number one you know blue prism in at number two and obligation anywhere number three in the leaders quadrant I think the three of us you know really are the vast majority of the market there's a few other players in there that are traditional you know pegye sort of tries to have an RPA product but they're still focused on cloud I think and and the you know there's a number of other players that have kind focuses around certain parts of our PA like nice systems around attended but really the leader quadrant I think does does accurately show the the market yeah it reminds me of some of the software define products in traditional IT is that today relatively speaking the dollars are small compared to the overall IT but Gartner said this is the fastest software group of anything that it tracks and you know billions of dollars in it forecasted in kind of the next five years this is really important right because gardner size to the 890 million i think next year or this year foresters at one point one point nine billion you know will have twenty percent market share this year thirty thirty-five percent market share next year either way the numbers are accelerating and every time a forecast comes out they raise guidance and that's going to happen again this year because our PA is becoming more critical and core to enabling technologies like blockchain even and like Internet of Things and and nai obviously and so I think you're gonna see the Tam grow considerably but I think look it's the fastest growing market we're the fastest growing enterprise software company in history when we went from one to one hundred million arr in about twenty months you know no other company has done that we're considerably larger right now and but we say that you know kind of in a humble way as an example of it's a fact we actually put our numbers out even though we're a private company because we do want to show the market hey this is really excited exciting what's going on here we add eight new enterprise customers a day we have a to the fortune 10 as as customers today right we have companies grow and robots robots out to a hundred thousand employees right so it's it's it's very exciting what's going on here and the enthusiasm mean there's not many technologies to where employees show extreme excitement when they realize this robots will take this kind of mundane task from you and that I think that is just fantastic yeah it's definitely something I saw when I attended your conference I know some of the employees from previous jobs some that I've worked with at other vendors as well as the customers are all super excited in sharing their story let's get in you talked about you know that that customer growth obviously is one of the execution arms of Gartner if you've got revenue you've got customers you're executing there that completes this vision you know look like there there's still room for everybody in that space Gartner had some some ways that they think the market needs to mature in there but you know what are some of the key factors that led to UI performance you know so I think I think you know what did this come our companies done right and I you know our founder Daniel Dinah's is absolutely amazing is we built a company people love to work at our culture is is one where we've won a a dozens of awards from inc magazine compared ibly recently daniel Dinah's was voted by employees as a best work place for women right next to Satya Nadella right none of our competitors are anywhere on these cultural landscapes culture is extremely important we want to build a company that is is the epitome of the next generation of businesses right I think I think the next would be the product then we built a product that's open we built a product that is extensible with open api's we embed and best-of-breed components we don't build our stuff a lot of our competitors have proprietary components like proprietary AI or others no we're very open in architecture and we've made that product easily available through our community and that's that's been a big difference between us and our competitors communities not just a free download though communities how you embrace your your your your users how you how you give them you know whole experience training and they're willing to share their skills and best practices as well as as obviously access to software and then finally I think our customer success so one of the best things last years we've watched hundreds of customers begin to really scale we're talking hundreds thousands and even hundreds of thousands of robots right and as they go from in to HR and they work on robots to help with HR admin and HR recruiting right or they go into legal or over contact centers call centers are really popular right now a lot of our airline customers you know they really want to help improve the experience not only for their customers but their employees their employees don't want to be on a phone 25 minutes either to a disgruntled person but they have to check your employee goes and looks like 10 different systems sometimes to go solve a problem robots can do all that work and cut the entire call center experience down by 60% everybody benefits so we're seeing you know we're seeing you know again you know great company great product and an amazing customer scaling all right we always know Gartner does a very kind of point in time look at what they're doing you know you mentioned the kind of the open an environment there one of the things they were tracking is the ecosystem because obviously there's a lot of software's that you need to integrate with our software is always changing so how does the the technology deal with those changes you know we all would complain is like oh geez I went in Gmail and my interface looks totally different today than it did before how does that impact stuff so well you know what's changing is are there things in the last kind of six to twelve months that maybe the report doesn't catch or you know what should be one of the challenges with the report is that it took a long time to complete we started they started this I think it was last October so for us it's multiple versions ago right but we still had a great spot one of our competitors I think decided that you know they didn't like their at their result and hence MQ took a little longer than then it showed up so yes it's from a product perspective we've gone to look in a long way since since in October I think a number of things are important one is you know we embed AI into the product and use different components around helping with document understanding visual understanding conversational understanding and so there's a lot of advancements on the ability for a robot whose robots learn new skills is a phrase we often use for robot to do more and more you know it with every release that a lot of those can be you know our components or or our partners we have 700 companies today they're in our ecosystem right so maybe a natural image processing company like core AI right or or an AI ml company like element AI or sky mind right Dayna robot these are all amazing companies that have great algorithms but they don't have access to the data right well the customers data is flowing through our platform and in these automation so we've made it very easy to drag and drop AI you know it's a drag and drop in Watson for example to apply to an automation flowing through our platform right so you know with every release you know robots getting new skills we make the products easier easier to use we're making it easier from four more people who have even less technical skills to be able to automate almost Excel users will be able to automate with them within Excel with a new version that's coming up right so you know all axes you know we're a three thousand person company now right so we've got a lot of developers so you know all axes ease-of-use scalability they're all they're all growing fast ya want to unpack that what you just brought up there a little bit this is not necessarily IT rolling out these environments we know if it's gonna be fast and you know tied to the business oftentimes it will start on the business how is that dynamic working you know your customers that you've been with for a while you know how do they work through that dynamic there are four phases in the maturity of kind of an RPA program right the first phase is citizen development led it's often led within a business like within finance or with an HR with a call center the second phase IT gets involved in the CIO gets involved this is where they say okay I've got to govern this you know robots are like or like human workers they have to have credentials and and login and passwords and things so to manage them and and robots actually bring a lot of compliance and auditability right everything a robot does is tracked and stored and and so CIOs get involved in Phase two that's when they build out we call the ROC a robotic operations center right and this is where they scale you see hundreds of robots lots of automations and they're really building a pipeline to serve their company phase three is when the CEO gets involved this is where around our vision of a robot for every person this is when CEO the board begin to think about automation and its impact across the entire enterprise and then they kind of I would say the aspirational phase and which we see some today is what we call phase 4 which is the gigabyte economy these are where robots are working up and down a value chain and a supply chain supply chain shared amongst companies in a way that the entire chain benefits right and this is actually where we see some blockchain use cases coming in where blockchain becomes the immutable source of truth for the actions the robot does between a customer and say and say a manufacturer so those four phases that maturity model is absolutely critical but I think it's important to note in phase two you know serving IT providing a platform that they can that they know is secure that they can that has good auditing that that they can scale efficiently and effectively it's really important so we often say you know we're built for both business and for IT all right October you've got uipath or come to the Bellagio in Las Vegas give us a little bit of a you know sneak peek as to you know what people can be expecting when they come to your big of yeah for it's gonna be amazing this year and you know as you know we host events all around the world this year will host 23,000 people in our own uipath events which is absolutely incredible this will be our kind of flagship signature event where we will unveil a stream of new products we have made some acquisitions that we have not announced that are part of that we will be taking the platform in making it much more kind of easy to implement on one side the higher scalability on the other side and will show a lot of innovations around that we're gonna also show some disruption in some other markets our PA can really extend itself into other technologies and do other markets that exist today as a new way of doing things and so we're excited to unveil what I think will be some pretty strategic directions for for our PA and finally the real focus of this event will be about customer stories particularly customers that have scale we'll have about two dozen customers who will talk about how they've scaled their operations how they're adding you know they're doubling their automations every month hundreds or thousands of robots how they manage that how they deploy that how they market internally even how do they you know what are the challenges they have is how do i educate within my own company right one of my favorite stories last week on art weeks ago on linkedin was a CEO of SingTel out of singapore you know he put out a post showing a hackathon that they ran where and he said we're now a believer in a robot for every sink tell employee and the employee that won the hackathon had been there 46 years the robot saw the problem that drove her nuts every week of her career and she was thrilled so you know this is gonna be an event to celebrate also celebrate the community celebrate success celebrate automation yeah final question I have for you Bobby I love talking to CMOS about how technology is impacting your job so you know what's new about you know the digital transformation our PA automation first cloud first era for you know for CMO like yourself both so we have you know dozen robots in marketing I have my favorite one I think I did a post on this one my favorite one was I would wah I wake up every morning and I would go to my my device mobile I'd go look up Google Trends how are we doing you like go to alexa.com or similar web duck how would you answer competitors and I'd you know it's great take this take the screen look in there okay great we're doing great well that was ten minutes of my day every day well now we have a robot that does that every morning for me and it takes the data puts it into a Google sheet and I can track it over time right you know that's an easy example but we actually use robots in a much more serious way where we move data between different systems between eventbrite systems or between our CRM systems and our leads when we get leads that come in our robots actually take the lead based on the location and and and notify the right people in each each each region right so robots are you know kind of kind of running you know throughout how we operate it's a company we have our own rock our own robotic operations that are in our business we think about automations you know throughout our entire organization and and it's exciting we have interns this summer and there's a intern contest and they're building the robots and we have fun robots - robots that help a fantasy football right and if you forget to make your selections it will go fix it for you so you don't miss out you know perhaps on on moving a player it's not playing out so all kinds of you know fun with with robots whether it's marketing HR a little legal it's it's exciting all right well Bobby Patrick thanks so much for all the updates congratulations on the momentum the updates in the Gartner MQ and I know we look forward to you iPad forward in Las Vegas later thanks - all right as always check out the cube dotnet to see all of the content we've done if you go in the search in search uipath you can see Daniel there CEO of the previous conversation with Bobby as well as who will have on at the show there on Stu minimun and thanks as always for watching the cube
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Ben Gibson, Nutanix & Monica Kumar, Nutanix | Nutanix .NEXT Conference 2019
>> Narrator: Live from Anaheim, California it's theCUBE covering Nutanix .NEXT 2019, brought to you by Nutanix. >> Welcome back, everyone, to theCUBE's live coverage of Nutanix .NEXT. We are wrapping a two-day show. I'm your host, Rebecca Knight, along with my co-host, John Furrier. We saved the best for last. We have Ben Gibson, Chief Marketing Officer and Monica Kumar, SVP Products and Solutions at Nutanix. Thank you both so much for coming on theCUBE. >> Thank you for having us. >> Yeah. >> So congratulations on a great show. 6,500 attendees and 20,000 were live streaming. We had Mark Hamill, Jessica Abel is speaking next. Energy, a great vibe. Congratulations, you both get a well-deserved vacation after this. But I want you to, Ben, close out the event and tell us a little bit about what you hope the attendees is come away with. >> Yeah thanks, and thanks to theCUBE for joining us here-- >> You are welcome. >> It's a long marathon, right, over the last two days. And thank you for the great coverage you provide for this event. Yeah, we're thrilled with the event, and for us, it really starts with getting even deeper, more connected with our customers, right? And so we do great keynotes and there's a lot of new product announcements which I know have been covered in good detail throughout the last two days. But at the core of it, it's how do we make our customers better positioned for how they do their jobs. So it's training and certification and networking with their peers, and you hear that all over the place. And so as excited as I've been over the last three days with the event and the grandeur of it all, the thing that really gets me pumped up the most is when I see these ad-hoc groups that just come together in a hallway, and they sit down. I go over and say, what're you guys up to? and we're like, well, this is like our AHV mashup group, and we get here and we talk about key challenges we have, key opportunities, best practices tips, and so it's that network effect for me above anything else is what is at the heart of this show. >> One of the highlights we pointed out yesterday and today in our intro was the community vibe you have here. You have a great loyal customer base, Net Promoter Score of 90 which is a monster number, congratulations. But it's a small intimate event, you guys were able to not make it a trade show but a conference that was intimate, content driven, content value with nice tracks. Lots of comments on the tracks. So a lot of good highlights. So my question to you Ben and Monica, what's your highlight so far? >> You know, I'll take this one. As a newbie, I'm one of the newest members of the team at Nutanix and this is my first .NEXT. Even though you say it's a small event, it's still 6,500 plus people and about 20,000 attendees online right. So I think it's still sizable, but the beauty is that we're still able to maintain that community feeling. And so for me the most exciting part was not only meeting with customers like our SisAdmins, DevOps folks, developers, IT directors, CIOs, partners, our own employees, we're like bringing everybody together here to discuss how we can make things better for the customers, and what are things that are working and how can we improve. So I think to me that's one of the biggest thing I'm taking away as I go back, is what we can take as a feedback and how we can do things better in how we bring products to the market. >> Ben, highlights for you? >> Yeah for me, well first of all, I got to interview my boyhood idol, Mark Hamill. (laughter) >> Pretty cool. >> And that was a lot of fun, right. And we've just gone through in an hour and half of great content, our Nutanix Mine announcement, that was great, we announced AHV support on frame. So that was exciting to me and then, the cool thing about our show is we like to mix it up with something that's really fun. And in my case and I know with many people in the arena, and I saw the meet and great afterwards, to bring out Mark Hamill. I had to contain myself because I am a big Star Wars geek at my core, and we had a great conversation. And you know when you feel the room, I felt the room of 6,500 hanging on his every word, right? And he talked about persistence in his career, how he started out, all the rejection he got earlier on. We talked about his career journey, so on a really fun way, it kinda connects with a lot of journeys we have with the professionals in the room that are going through a lot of change and rejection or taking a risk or a chance on new disruptive technology. >> Yeahm it's really been a home run. First of all, the theme of having of Star Wars and Mark here was really great because the demographic, we all love Star Wars, so nice connection-- >> Who doesn't? >> Nice connection to the tech audience but your customers consistently say in theCUBE and off theCUBE, in the hallways and other conversations that they took a bet with Nutanix and it paid off. And that's the rebel kind of mindset inside these cultures of pre-existing legacy, vendors, and so you guys are breaking through. This is a big part of the marketing, is to enable those rebels to be now the mainstream. >> Yeah it's, you know you're right, it's rebellion, you know, that's spreading and growing, but as a marketer here, there's plenty of conversation about how we differentiate, right, and the outcomes we create for the customers but then when I see one of our early customers, and we opened the conference, he shared a picture where he was flying in a Cessna plane over the Grand Canyon, and he had his iPhone, he was managing his clusters with Prism on his iPhone. And what he said was the outcome for me, yeah there's total cost of ownership, yes, there's high performance levels, you can go through the traditional outcomes that IT folks look at. But at the end of the day he said, I'm able to spend more time with my family, and that sounds kinda cheesy, but it's real, and you sense that and you learn about that when you're here with customers. And with Monica coming on board, yeah, we've always been great, I think, at marketing and communicating our technology advantage but it's about more than that, right? >> Yeah. >> Talk about about your role, you have a stellar career, you're now new to Nutanix, you're not new to the industry. What's your focus? What you're gonna be working on? >> As with everything we do at Nutanix, it's all about the customer, so we are obsessed with making sure that the customer has the best experience, whether it's with product quality or how we take our products to market. How we message it to connect to what problem that they need to solve. So I think the biggest challenge we have as a company, the opportunity is, we know the customers are moving to the cloud. Customers are embarking on journeys to a modernized infrastructure. They are embarking on journeys to be able to use multiple different clouds. There is a lot of complexity out there, so our opportunity is to simplify that complexity for the customer. So that's what I am going to undertake with Ben here, is come up with right solutions, the right packaging, the right messaging, the right offers for our customers that can make it easy for them to get on their journey that they choose to get on to the cloud. >> Rebecca and I were talking about on the kickoff yesterday, 10 years old, CUBE's ten years old, so we've been following you guys for a long time as well. You're growing up. You're still a young company, you've said you're a billion dollar startup. >> Yeah. >> That's the culture. What's next for you guys? What's the goal? What's the objective? Because you've built a great community organically, your content is on the mark at the conferences, also digitally, there's nice organic kind of discovery for your customers, are learning about Nutanix. Word of mouth is big, network effect you mentioned, new cultural, younger generation. So you got a lot of things working for you. What's next? >> Well, thank you. I agree with those things, (laughter) but I tell you, here's one thing I've been thinking about towards the opportunity. So if you look at the past year, and I talked about this in our recent investor day, that if you look at the amount of IT Spin tied to traditional three-tier data center architecture, storage, network, compute, running in separate silos, hundred billion plus in annual spin. Hyper conversions, great new modernizing infrastructure play, the market spend on that this year is probably five billion. So if you think about that, I think about only 5% of the legacy world been modernized. And I am not claiming a 100%, but I am claiming well north of an opportunity, well north of 5% to get there. So fundamentally, the first thing what's next is there's a lot of green field left to take advantage of here and for customers to understand the value, human value, as well as financial and operational value, of what we're up to here with our customers. And so that's next, and then at a higher level, and I know it's something Dheeraj and Sunil talk a lot about, it's, we've hyper-converged infrastructure, made that essentially invisible, much grander ambition, how do you hyper-converge clouds, how do you take the complexity Monica was just talking about and provide a lot of simplicity for App Mobility and the like and take that to the next level. So to me, there's still the core mission. We're just getting started right. >> You know I asked Sunil that question, I said, how do you make that happen? And he had a great comment. We weren't on camera, I wish he had said that on theCUBE. We were off theCUBE before. He said, "Well, people tasted Amazon, they tasted cloud, "and now they are gonna bring that "mojo to the enterprise on the premises, "because they realize the benefits of cloud by itself. "But they can't get everything to the cloud. "So they gotta get modernized on premises "and operating model, not so much a refresh." >> To add to that, if you think about the role of technology right, the role is to make our lives easier, whether it's at work or in our personal lives, so I think the next big frontier is all around automation. I think this whole move to the cloud is because people want to automate a lot of the mundane tasks, we've talked about that in the past with data and such. I think the same applies to infrastructure, so you're gonna see us really focused a lot more on, how can we help IT automate? A lot of the, you know, keeping the lights on type of tasks which could actually be easily be done by the machine or in the cloud or by the software, human beings then can focus on more important things. >> Right whether it's being over the Grand Canyon with your children or meaty tasks of our jobs. >> Exactly so it's about making IT become a service provider rather than a cost center. I think that's what we're gonna enable with our softwares, we continue to go forward. >> I'd love you to comment on Ayanna Howard, Dr. Ayanna Howard's keynote this morning, where she talked about actually smart machines working together with smart humans, and how that's really the collaborative AI, and that's really where the future is heading. How do you think about that, and how do you message that, and how do you approach that within Nutanix? >> Yeah I totally agree, it's not human versus the machine. It really is human plus the machine. It's the combination which is gonna be most powerful in how we adopt technology to make things better for us. Like I said, whether in our personal lives or work lives. I know a lot of examples in my own personal life that I can see how machines or softwares changed the things I used to do before which I don't do anymore. There's lots of examples, I know when growing up in India, we washed our clothes by hand and now we have, when I moved to U.S., we have the laundry machine, right? I mean, there's lots of small, small things that are happening now, we talk to our Alexas and we can command people, to call people, to turn the music on, to turn the lights off and what not. And I actually have benefited from those, my parents, I'll give you an example, I have older parents who live at home, and now it's amazing, my mom can say, Alexa turn off the light, or turn on the light if they have to wake in the middle of the night, guess what it's not dark anymore, the light gets turned on, it's a real use case, you know. (laughter) They won't trip and fall. So I'm like thank you Alexa (laughs). So I do think that power of machine and human is the combination where we're going next, and I think Sunil touched on it somewhat in his keynote too. We're talking about autonomous data centers, right. That's exactly what it is. We are injecting more of machine learning, more of AI technology in how we are analyzing the operations, and then how we act on the predictive intelligence that we're getting from the operations to fix things before they break. >> Ben, I want to ask you a question on the marketing side because one of the things that came out of the top stories that we identified here at the show was the move to software. It's a big part of Nutanix next generation shift and growth is gonna come from just software, not hardware, just a software company. And also Dheeraj mentioned that he has a new customer, Wall Street, (laughter) and so he has to manage that. He had a great answer on how he's gonna balance the short term Wall Street-ers and the long game that you guys play at the Nutanix, so you got the software transition, the middle of it, different economics, software economics are much more stronger than process improvement, box changing, changing boxes in a data center. So software's going to be a nice impact across the long game, but Wall Street may not understand that software, and as you guys go to the next level, from hiring and marketing software, how are you guys thinking about that? I know it's about a year under your belt now with software, what's the orientation? What's your posture for to the marketplace with the software play? >> That's a good question. I'm sure, you know, Dheeraj likes to talk about Wall Street and Main Street, right, and how do you balance the two. And yeah we are disrupting along established market. We are moving from hardware to software now rapidly in subscription-based consumption models, and we're doing all that at the same time we're growing at the rates we're growing. And so it's a lot of juggling in the air, right? >> And I'll throw channel in there too, you gotta channel the merging, your partner strategy is looking really good. The HPE relationship is I think a great signal, potentially, in more local expansion, more breadth channel marketing on the table (laughs). New things. >> I mean, the way I think about it, as a marketer here, is, you know, and Monica touched on this, how do we create and provide offers to market that take advantage of the freedom of choice of consumption of Nutanix, right. And then how do you take those to market through your sale organization, how do you increasingly take new offering and capability to market through the product itself, which is a well-worn practice in the SaaS world. And then the channel partners is a key part of this because the partners that really, and I met with many here this week that really on top of this, they want to build that value-added practices that are about providing new services and offerings on top of that software, and then to be able to offer it in effective ways. The marketer has think about how do we incentivize, how do we package, how do we message to bring these to the market. It's candidly a transition for us, but it's an exciting one. At the end-- >> And you guys, and you were open about it too, you recognize that it's happening. >> Yeah, and I see it, you know, those moves can be challenging, but those are also moves I think that Wall Street likes. >> Evaluational increase. >> So we're nearly finished with this conference, but we're already think ahead to the next one in Copenhagen. So talk a little about that, and then Nutanix Americas in 2020. >> Well good, so we're looking forward to taking the show across the pond to Copenhagen. We had a great, our Europe event last year in London was amazing, right. We had record turnout. We had close to, for a user conference, 35% of attendees were not even customers of Nutanix yet. And often for these conferences you see more existing users and then maybe some, and we so expect that trend to continue. We have a lot of traction across Europe, Copenhagen is a beautiful city. There'll be plenty new to announce there, so I can't leak anything early on that front yet. But that's gonna be exciting show. >> Come on. (laughter) >> It's taste. >> We won't tell anyone. >> And I'm sure he's gonna be hobnobbing with yet another celebrity in Copenhagen. I've renamed his title. He is the Chief Celebrity Officer at Nutanix now. >> Well, he and Mark Hamill are-- >> That's right. >> But we're best friends now. (laughter) >> And he was with Magic Johnson earlier. I have a long list of people he's been-- >> You're killing us. >> No, he is. (laughter) >> Yeah, Freddie Jackson. >> Well you know, all joking aside, it's customer experience. And if it's all business, it's all product and all technology, right, then you know, that's a certain level of experience, but part of this is the community and the happiness that we see in our customers is we make them happy, both in the technology we deliver, the partnership we enjoy with them, but then also some fun experiences we deliver to them. And that's the spirit of this show. >> Yeah you guys do a great job. I want it like highlight and also get your thoughts, and I want you to share with folks watching 'cause you guys do a great job on the content programs at your events, the mix and match up of the core meat on the tech bone, the solutions, but balance of guest hosts, guest celebrities kind of blend in the theme. What's the secret sauce? What's the playbook? What's the thinking behind lot of the content and how's that gonna translate digitally because you guys mix it up, it's not just all Nutanix all the time. You got partners, you got people from outside the industry, seems to reinforce, the threads kinda connect together. What's the, how do you guys think about that? >> Yeah well, the secret sauce at the core of this, Julie O'Brien, a woman named Erin Alonso on my team. We have a strong, small but mighty, very creative events team that understands that at the end of the day this is about learning, but it's also about show business too, right. And people want to come to relax, to learn, and to have fun too, and I think it's balancing the two. But it's not just, okay it's Mark Hamill, because he was in Star Wars. It's because we knew Mark had such a tight, iconic connection with our core demographic, in terms of the core customers we have, and I saw our customers, some with tears in their eyes when they were able to meet him afterwards. And so, okay there's, and I was joking hyper-convergence, I was talking to Mr. Hamill, I said, hyper-convergence, hyper-space, right, there's ways to connect the two together. But there's technology at the heart of both of that. So it's just a new and unique and surprising way, and one thing, I close with, we endeavor in marketing here when we run our campaigns, when we do our events, surprise and delight. Surprise and delight. It's inherent in the product with one click, and everything we do there, and we'd like to think it's inherent in our marketing and also an event like this. Surprise and delight. >> So Monica who'd your hero be up there on the stage? Who do you want to see at the next-- you boss is right here, (laughter) this is your chance to influence-- >> Oh my god, okay. If you really wanna know (laughs), he'll have to fly in from Bombay India, the movie star Shah Rukh Khan. He's got known as SRK. But he is a world-famous icon. So there you go, next one SRK. Talk to Sunil about it, he knows about SRK. >> We hear you. >> Note, noted. >> Well then Monica, thank you both so much for coming on theCUBE, always a pleasure. >> Thank you. >> Thank you. >> Thank you very much. >> I'm Rebecca Knight for John Furrier. You've been watching theCUBE's live coverage of Nutanix.NEXT (techno music)
SUMMARY :
brought to you by Nutanix. We saved the best for last. But I want you to, Ben, close out the event and you hear that all over the place. So my question to you Ben and Monica, And so for me the most exciting part was Yeah for me, well first of all, I got to interview and I saw the meet and great afterwards, First of all, the theme of having of Star Wars and so you guys are breaking through. and the outcomes we create for the customers you have a stellar career, you're now new to Nutanix, it's all about the customer, so we are obsessed so we've been following you guys for a long time as well. So you got a lot of things working for you. and the like and take that to the next level. I said, how do you make that happen? To add to that, if you think about the role of technology with your children or meaty tasks of our jobs. I think that's what we're gonna enable and how that's really the collaborative AI, the light gets turned on, it's a real use case, you know. and the long game that you guys play at the Nutanix, and Main Street, right, and how do you balance the two. you gotta channel the merging, And then how do you take those to market through and you were open about it too, Yeah, and I see it, you know, So we're nearly finished with this conference, taking the show across the pond to Copenhagen. (laughter) He is the Chief Celebrity Officer at Nutanix now. But we're best friends now. And he was with Magic Johnson earlier. No, he is. and all technology, right, then you know, and I want you to share with folks watching in terms of the core customers we have, So there you go, next one SRK. Well then Monica, thank you both so much I'm Rebecca Knight for John Furrier.
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Dheeraj Pandey, Nutanix | CUBEconversations, April 2019
>> From our studios in the heart of Silicon Valley, Palo Alto, California. This is a CUBE Conversation. >> Hello everyone, welcome to this special CUBE Conversation here in Palo Alto California, theCUBE headquarters. I'm John Furrier, host of theCUBE. We're here with Dheeraj Pandey CEO and Founder of Nutanix. Great guest, been with us for 10 years. Was on the cube in 2010 when we first started doing theCUBE coverage of events was at VMworld, Dheeraj, great to see you. >> Pleasure. >> Thanks for coming in. >> Thank you. >> You've had such a great journey. I've been so impressed with you as an entrepreneur, the hustle, the early days when you were misunderstood to the growth and going public and continuing to compete. Congratulations to you and your team. It's been great. >> Thank you, no, it's been a journey and it's going to continue to be a journey. >> A lot of competitive pressure. A lot of cloud happening, a lot of server dynamics in the marketplace with On-Premise now getting validated as a part of this multi-cloud hybrid equation, certainly not going away, but still growth of the cloud has been huge. What's the big focus, 'cause you have your Nutanix Next conference coming up in May. I'll be there with theCUBE, what's the focus, what is the theme of the event? What's the big focus? >> Yeah, no, in fact we complete 10 years this September, so it's a decade since the beginning of time for Nutanix. And we are focusing on the things that we're good at. We are good at what I call the three D's. So it's a three D view of the company. The first D's data, we are really good at data. And we're doubling down on data. We're very good at design, we've done a very good job of simplification making elegant consumer grade and taking clicks away rather than things taking months, how can it be done in seconds and hours, and we're very good at delivery, you know, the third D being delivery, you know, it's not just delivery of our software through all different form factors and our appliance and software and subscription and other servers, but also customer support, customer success, which has really endeared us to our customers. So if you think about what this conference is all about, obviously it's about the customers and as the power of social proof, the fact that they learn from each other and we learn from them. But it's really about reinforcing the three D's. Data, design, and delivery. >> And the theme is invisible clouds. Period, visible IT, invisible cloud, so I'm assuming that's, make that, abstract that away, multi-cloud in there, probably a theme. Visible IT, that's supposed to be invisible too, but what does that mean? I get the invisible cloud 'cause you want to make it seamless, multi-cloud, hybrid cloud. But what's visible IT, how do those words play? What's the play on words there? >> Yeah, I mean, you know, we, first of all the word invisible is really powerful and we use it a lot and it's very unique to Nutanix, you know, not everybody uses the word invisible as much as we do, but the idea is that machines should become invisible. Software and systems and tools and those things should become invisible. And then humans should become visible and by the way, there's this really good antithesis, sort of the polar opposites of machines versus humans that goes on in many other walks of life, I mean zero trust when it comes to security. Machines should not trust each other. But full trust, when people need to trust people. So when it's an organization of people you need to be the opposite of zero trust. Same thing is true for invisible machines invisible clouds with visible people visible careers and I think what's happening is that as the cloud hype cycle actually matures, CIOs are talking about cloud cloud cloud, but the grassroots is basically saying like do you even know the legacy apps of the last 20 years? Do you understand the challenges of what we call the laws of the land? Data compliance and regulations, laws of physics which is the gravity of data and the gravity of people and operations and laws of economics, owning and renting. So I think what's happening is that the cloud revolution is really being dug like a Eurotunnel, from two sides. Top down from C-level people are saying let's go transform ourselves to the cloud. And we are helping the grassroots really go and translate that, say look, this is only possible by doing these things because we have to be respectful of data sovereignty, data gravity, and applications and the economics of that. So, in really helping the CIOs build trust with the grassroots. As opposed to-- So essentially, you're operational as a cloud 'cause I can hear. We've interviewed a lot of CXOs on theCUBE as you know, take that hill, go to the cloud, move everything to the cloud. Wait a minute, we got, we're closing a pin. So to make sense of that vision, it's got to be operationalized, that's kind of what you're getting at. >> Absolutely, absolutely. And then finally there's a, I mean look what happens in computing, we make things smaller all the time, you know, we started with mainframes and we ended up with serverless. And along the way we had obviously Unix and x86 and container, VMs and containers and so on. Same thing with personal computing. We started with desktops and we ended up with wearables. So the fact that there's a billion dollar data center is the new mainframe. The fact that there's going to be a big cloud data center only two places in a big country is actually quite the antithesis of computing, we have to make cloud be everywhere and make it about software. To operationalizing the cloud and making it into a half a trillion dollar market will be about software. >> This whole mainframe is in the cloud or mainframe distributing computing. Software industry kind of come back in vogue. It doesn't go away, it's all the same game. It's just distributed out around in different formats, that's kind of what's going on here. >> Absolutely, I mean go back in time to distribution. Apple was a vertically integrated stack. So how does Microsoft come and really compete against Apple, they said look PC is about software, they said look PC's not about hardware, it's about software and the market becomes 10 times larger because they really bring in other partners who make money with the Windows Operating System. >> That's just more enabling. There's more demand, there's more growth. >> Absolutely, and the same thing happens again 15 years later with iOS versus Android. So Apple says smartphone is about vertically integrated stack, and Google comes and says no, to make the market 10 times larger, Android is about software. And then other handset manufacturers come and make money, so cloud is at this juncture where to take it beyond, 50, 60 billion dollars to half a trillion dollars, it has to be about software. >> Dheeraj, one of the things that I'm impressed with with you as an entrepreneur and your team is you fit the profile of the classic big idea. Be different, have good product leadership and pick a way that's going to have a big, totally adjustable market. You did that and you didn't waver, so I reviewed your analyst meeting from Wikibon and involved third party analysts. A hundred billion dollar addressable market. So big market, check, private cloud trend which you called early and Stu Miniman also called that on Wikibon is not going away, you have a stack for that. Large customer base, you have what 12 thousand customers plus and growing. Great revenue, strong revenue, and you got refreshes coming because the technology continues to shift in the wave that you're on. So, congratulations, that's good health meters. But there's now competitive pressure. The genie's out of the bottle. People know what you're doing. They figured it out and they're going to try to compete with you. This economy of scale that you have there's economy of scales others have specifically Dell, Dell EMC, VMware have been highly competitive with you. How are you responding to that and what's the landscape look like? >> Yeah, look, we've always been about disrupting ourselves, and that's the way we've actually grown our company. Very contrarian way of thinking about it but if we go back in time four, five years ago we're an appliance company, and we said we're going to do an OEM relationship with Dell and then Lenovo and others. All of a sudden people started competing with yourself, and for us it was like the more we compete with ourselves the better it is, today I think if you think about where the company's real response to any competition is to really compete with ourselves. I typically don't get wavered or changed by what's out there, we don't compete with anybody else, if we can keep competing with ourselves and get better in solving our customers and those three D's I talked about being even deeper in data, that VMware can't even touch us on simply because they have to compete with EMC on that and I don't know whether they actually have the gumption to do that, we do actually. We have to be better at design. Make the control plane even simpler. Understand what it means to virtualize the cloud. And get better at delivery, so if we can keep getting better in the three D's and we can keep competing with ourselves. We just did a really good announcement at HPE where we're going to compete with ourselves one more time because-- >> Talk about that announcement 'cause I think this is different. So HPE bought Nimble Storage so they already got the storage piece. They've got tons of servers, they also compete with Dell, what's your position with HPE, what's the announcement? What's the partnership? >> Yeah, so we're going to do a two-way relationship where we're going to be able to our sellers can quote HP servers and their sellers can actually quote our operating system. We have this rainbow which we call core essentials enterprise, Nutanix Core which is about hyper-convergence. Modernize your infrastructure. Nutanix Essential which is how we build a private cloud, and then Nutanix Enterprise which is really about navigating and simplifying the multi-cloud journey of the customer. And HP's going to take this stack to its customers. Again, we started to compete with ourselves because our appliance business was not based on HP, but now it will. Similarly, they will compete with themselves. And that's how companies transform themselves. When they compete with themselves rather than somebody else. >> And it's always the old expression, eat your own before your competition does. That's a cannibalization, kind of MBA concept. You guys are aggressive on that. You don't mind doing that and taking that risk. >> No, in fact if you don't do it, someone else will. It's better to do it in the controlled way ourselves. >> Got great, great management styles. So let's talk about, you mentioned control plane earlier, you have a quote on your deck that says, that I reviewed, it says control plane matters, this speaks to some of the product leadership. What does that actually mean, the control plane message, 'cause we hear this a lot come up in multi-cloud hybrid, and certainly within the data conversation around data control planes, control planes. For you guys, what does that mean? Control plane matters? >> Well if you take back like 10 years ago. We were very bold and audacious. We were the only company to say look we will not be building a tab in vCenter. Contrarian, highly contrarian. Most people said you'll lose a lot of deals because you are not adjunct to vCenter. You're not a tab in vCenter, every hardware renderer was really bending over backwards to please VMware because that was the only way to the heart of the virtualization administrator. We took a very different stance. Prism was the control plane, they said if you do a really good job at Prism make it a distributed scale out platform. Make it consumer grade one click delight. Then customers will actually look at this as a very powerful thing, and then we virtualized the hypervisor. So Prism was a multi hypervisor platform. It worked for Vmware, it worked for Hyper-V and it worked for Nutanix AHV. So over time, we just kept doing more of it. So now we have a control plane for multi-cloud. We were saying look, the world does need an automation orchestration engine. That is multi-cloud come is that thing for us. We've taken Prism to the next level with Prism Pro which is about ML and AI and what does it mean to really do operations management and capacity planning and security and analytics. So, we've doubled down on design which is the second D that I talked about with these control planes and going forward and as you see us getting to multi-cloud desktop delivery, we acquired a company almost a year ago, which is really about a cloud native desktop delivery solution where, now the control plane of desktops could belong in the cloud but the desktop itself could be running on prem. And that's a very powerful concept that you can have these cloud enabled cloud holstered cloud serviced control planes but the data place could actually be anywhere. It could be running-- This is the invisible cloud concept you're talking about. Absolutely, yeah. In fact the fact that the controller could be running anywhere, and the thing it controls could be running someplace else. >> The question, that's great stuff and that's great product leadership and again, invisible cloud, people don't want to deal with multiple code bases They want to have seamless operations. So with that I got to ask you your cloud positioning because every enterprise now because it's from the top end. Now it's top comparative, what's the cloud positioning because we now see on premise, super important a-du-is-ca outpost. The data's going to reside on premise in the cloud, it's all going to move around. What is the cloud positioning that you talk to your customers about when they say hey, we like Nutanix but we got to go to cloud, what's the positioning? >> Well our positioning is that cloud has to be about software. It has to seep everywhere, it has to be injected everywhere, our software should run no just on prim but in an AWS bare metal. There's a bare metal service and our software should run there. There will be an Azure bare metal. We already run in GCP metal so our software can run on top of GCP as well. Of course it is on prem and we are already working on our own disaster recovery as a service, desktop as a service where we become the service provider for many of these hybrid services that customers actually need from us. So cloud is about ubiquity, it's about portability, I mean the strength of any software company is portability. If we can make ourselves available in every server, every hypervisor, and every cloud, I think we've done a very good job. >> My final question I want to ask you is when you go to your event coming up invisible clouds, visible IT, you got to give the customer the 20 mile stare. You got to show 'em the 20 mile vision and the bridge to the future that they want to cross with you, that's the main value every company has to do as CEO. What is that story, what's the pitch to the customer saying we've got you covered today as you're organically building that operational cloud path, but I really want to know that I have a partner for the next generation, what's that story that you tell them? >> Yeah, I mean, even as I said before. Any big project, whether it's Panama Canal Suez Canal, Eurotunnel, you have to dig it from both sides and then you eventually shake hands and it becomes a historic picture, which is what we've known about the way the English side and the French side met. I think the way CIOs are talking about the cloud, the way grassroots is perceiving more of the cloud as you called it operationalizing. I think we really have to do it from both sides. And we really don't talk about the three D's. Data, we've done so well in data. We've done so well in design, we've done so well in delivery, and then at times we've actually screwed up like in the last two, three, four years, we might have gotten more complicated, we might have gotten more complex, so we go and even ask for forgiveness and open ourselves up, talk about the evaluability of the company and people like that, they didn't want to connect to an auto machine, but they wanted to connect to humans on this other side. As a business, we are not machines. We're actually humans, and that's what resonates in the conference. >> Dheeraj, thanks for coming in and sharing your insight, great to see you again, congratulations on the business performance, we'll see you at Nutanix Next in May, May 7th, thanks for coming in. >> Thank you, my pleasure. >> I'm John Furrier here in Palo Alto for CUBE Conversation, thanks for watching. (jazz music)
SUMMARY :
From our studios in the heart of Was on the cube in 2010 when we I've been so impressed with you as an a journey and it's going to continue to be a journey. What's the big focus, 'cause you have and as the power of social proof, the fact that I get the invisible cloud 'cause you want to the cloud, move everything to the cloud. And along the way we had obviously Unix and is in the cloud or mainframe distributing computing. and the market becomes 10 times larger There's more demand, there's more growth. Absolutely, and the same thing happens again This economy of scale that you have have the gumption to do that, we do actually. What's the partnership? multi-cloud journey of the customer. And it's always the old No, in fact if you don't do it, someone else will. What does that actually mean, the could belong in the cloud but the in the cloud, it's all going to move around. portability, I mean the strength of any and the bridge to the future that more of the cloud as you called it operationalizing. see you again, congratulations on the I'm John Furrier here in Palo Alto
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Dan McConnell, Dell EMC | Nutanix .NEXT EU 2018
>> Live from London, England, it's theCUBE, covering .NEXT Conference Europe 2018, brought to you by Nutanix. >> Welcome back, I'm Stu Miniman. You're watching theCUBE's coverage of Nutanix .NEXT 2018 in London, England. Joep is my cohost for two days of live coverage. Happy to welcome back to the program Dan McConnell, who's the vice president of Open HCI Solutions at Dell EMC. Dan, great to see you again. >> Great to be back. Always a pleasure to see you guys. >> Yeah, so Dan, actually first time I met you, same time I first met Joep was at the Vienna show two years ago. Dell has multi-year partnership with Nutanix. I see you stateside here and there at some Dell events also. But you know, Dell is Nutanix biggest partner as an OEM. So give us the state of the state. >> Actually just crossed, last quarter, crossed over a billion dollars in sales. >> And I think overall-- (stutters) Said $3 billion worth of total sales, so a billion of that through Dell. That's pretty impressive. >> Yep, yep. I jokingly say, biggest quarter ever! Every quarter's the biggest quarter ever. And we expect Q four yet to be the biggest quarter ever. So it's a strong business, continues to grow, over 2,000 customers and growing. Continues to be a good partnership. >> It's funny you say but it's not joking, it is, every quarter is the biggest quarter ever, despite some people in the marketplace, oh, well that relationship's dead, right? So talk to us a little bit about the portfolio and where it fits, 'cause obviously the revenue numbers speak for themselves, the customers, and the like, so... >> Absolutely. My easiest way to describe it is HCI is, it's a style of architecture, right? Just like in the old three-tier land we had multiple arrays and our servers support multiple operating systems, just like in HCI we're gonna address the market with a portfolio. We've got more than one product. It is a portfolio to address the whole market. So the partnership continues. Strong focus on enabling the Nutanix stack. We're gonna be the best hardware infrastructure solution for the Nutanix stack. It's a portfolio approach, it's what makes us the leader in HCI across all of our products. And it will continue forward. So I know we always get that, well, you've got multiple HCI products, which one will win? HCI's a style of architecture. We're gonna have a portfolio. >> Yeah, we saw that in the CI space, we see it in every market. Especially storage, there's never been somebody that can get more than 20 or 30% of the market. >> So what makes it special? Running Nutanix on Dell, what makes it special? Why would customers wanna do that? >> Let's see, how long do we have? No. The easiest description here, one, I'll focus on LCM, lifecycle management, the thing that is core to Nutanix. Ease of use, one click, I'll use the one click. We actually have the best integration into their overall LCM package. It literally is one click from the Prism UI to update all of the server firmware as well. And it's cluster-aware. So we know how to evacuate, we know how to flash stuff, and repatriate the data. So it's actually, it's something we have that no one else has. We are, once again, like I said before, we will be the best hardware platform, best infrastructure to fit into the Nutanix stack. I'll say stack these days 'cause what was once HCI is now a list of single-word products that is a pretty big stack and growing. >> So you know, zooming into LCM a little bit. So back when I was at Customer, I build IS platforms. And that whole operational pain of keeping hardware up to date, keeping the firmwares up to date, that sounds like a very operational benefit for the teams working with those products. So how does this work into freeing up time for people doing other stuff on that platform? >> That is the whole goal. Hate to fall into catchphrases, but invisible infrastructure. The goal is to make the entire infrastructure easy, simple, invisible, such that more and more... IT is becoming the differentiation piece for businesses focusing much more up-stack in how to innovate around the business logic side of the equation as opposed to the infrastructure componentry. As IT becomes an innovation engine for customers, they need that focus more towards the business, less towards the bits and bytes of the infrastructure. All of what we do is focus to enable that. >> So even if you're talking about making infrastructure invisible, making it easy to operate and manage, there's still a lot going on in the infrastructure space. Specifically around hardware, around running applications. One of the things I learned is that you are now certified to run SAP on top of it. So please explain how that works, what it means for customers. >> Absolutely, absolutely. I don't know, we sat in places like this four years ago and people would ask, well, what workloads are good for HCI? We'd say Test/Dev and DDI. Nowadays it's everywhere. It's what workloads aren't good for HCI? And I woulda told you, you know, two years ago, well, big databases, blah blah blah. But at this point everything's within HCI. HCI has been the style of infrastructure that could run any workload. And our certification with SAP is just a huge instantiation with that. Matter of fact, I believe we are the only one that has a two socket and a four socket certified from an HCI perspective. Something we're very proud of, something we'll continue to lean into moving forward. >> Yeah, Dan, absolutely. When I've been talking to customers it's those edge cases. It was, you know, my AS/400 I haven't migrated over because I'm actually gonna modernize and put that stuff in the cloud or things like that. So any application on HCI today, Nutanix hasn't been sitting still though. We've been listening for the last two days, really growing the portfolio. What is the increase in products? What does that mean to the offerings from Dell? >> Sure, obviously we'll keep up with the Intel Heartbeat, we have a pretty big refresh coming up here early next year with what Intel calls Cascade Lake. Also, not just keeping up with the generations, but as Nutanix evolves, things like Buckets, you've probably heard Buckets mentioned this week. We've got some hardware platforms. I won't pre-announce any of my PowerEdge brethren platforms but we have some hardware platforms that are focused much more around storage density. So obviously a great fit for something like Buckets. So we'll look at, as Nutanix matures, what is the best fit hardware for that stack. >> There's been some updates as to how you handle the hardware and software, working with Nutanix, maybe explain how that works now. >> Absolutely. So we've got, we call it XC series, and XC Core series is the appliance, it continues on just as it was. It is software licensed and packaged with the hardware. And then recently we announced something called XC Core, which has all of the goodness of the pre-installation, all the software comes on it, it's easy to use, but the licensing, you can bring your own licensing, so to speak, from Nutanix. So the flexibility to either get licensing with the hardware in the appliance form, or bring your own license in XC Core, as is what we call it. >> Yeah, that's really interesting. When I think back a year ago is when Nutanix started talking about moving to all software. And one of the things I said is like, hey, this is a great opportunity for Dell and Lenovo just to pull everyone in. But it's not that simple, right? Some are still gonna wanna buy the software from Nutanix. Have you seen much change in your business and interactions with customers in the field after that change? How's it gone? >> Short answer is no. And before the formal introduction of Core we were... We had, we called them ELAs. We had large customers that were buying things in different forms, which is why we went to go do Core. We saw this trend happening. And with their shift to software, it just made sense. So the engagements with the customers continued to be I'd say almost in an appliance form, even though they're buying the software directly from Nutanix. So it's similar engagement, similar go-to market, different fulfillment model. >> Dan, how about looking forward? What do you see for the portfolio overall, and any places specifically we should be watching? You mentioned Buckets, anything else from the Nutanix side. >> Sure, sure. Obviously continue the LCM focus. Well one, I'll start with SAP, continue focus. We're gonna lean into SAP, we see that. And broader what I would call enterprise workloads. But also the Intel refresh coming up. From a hardware perspective you'll see Cascade Lake roll out across all the platforms. Also you'll see us introduce, or potentially introduce, some new denser storage platforms for things like Buckets. So continuing to drive the portfolio forward, offering it both in a appliance perspective as well as a core perspective. So it's a really broad portfolio today and you'll see that continuing forward. >> Yeah, just actually, so you mentioned there was a big focus talking about the new memory type of options, new things like NVMe, I know I've heard lots from Dell as to where they're going. So potentially that's areas where I would see that and some of the cloud native applications and the like seem a natural fit for Nutanix plus Dell in the future. >> Sure, absolutely. You'll see incorporation of NVMe. Some of the storage class memory stuff. So without pre-announcing, so to speak, obviously Dell, from a harder perspective, keen focus on these upcoming technologies and how to enable them. We work tightly with Nutanix on how to integrate them into the stack. So you will definitely see us take advantage of things like NVMe, things like storage class memory. Technology never sits still. The partnership we have between Nutanix and Dell helps us keep on the edge of that. Sorry, I'm gonna use the edge word. >> All right, if we had another hour, Dan, we would go there and talk about where that fits. (laughs) But I think we do have to leave it there. Thanks so much, Dan, for the updates, as always. Congratulations on the progress and look forward to hearing the best quarter ever in the future. And thanks so much for watching theCUBE. We'll be back with lots more coverage here from Nutanix 2018 EU in London, England. Thanks for watching theCUBE. (electronic music) (electronic music) >> Hi, I'm Stu Miniman.
SUMMARY :
brought to you by Nutanix. Dan, great to see you again. Always a pleasure to see you guys. So give us the state of the state. Actually just crossed, last quarter, And I think overall-- So it's a strong business, continues to grow, So talk to us a little bit about the portfolio Just like in the old three-tier land we had multiple arrays somebody that can get more than 20 or 30% of the market. the thing that is core to Nutanix. for the teams working with those products. That is the whole goal. One of the things I learned is that you are now certified HCI has been the style of infrastructure and put that stuff in the cloud or things like that. but we have some hardware platforms that are focused the hardware and software, working with Nutanix, So the flexibility to either get licensing with the hardware And one of the things I said is like, hey, So the engagements with the customers continued to be You mentioned Buckets, anything else from the Nutanix side. So continuing to drive the portfolio forward, and some of the cloud native applications and the like Some of the storage class memory stuff. Congratulations on the progress
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Timothy Isaacs, Nutanix | Nutanix .NEXT EU 2018
(groovy music) >> Live from London, England. It's theCUBE. Covering .NEXT Conference Europe 2018, brought to you by Nutanix. >> Welcome back to London, England. You're watching two days of wall-to-wall coverage from Nutanix .NEXT 2018 Europe. I'm Stu Miniman and my cohost is Joep Piscaer and happy to welcome to the program Tim Isaacs, who's the general manager of data services, which really is the core products of Nutanix underneath the Hypervisor, if I understand correct. >> That's right. >> With Nutanix. Tim, thanks so much for joining us. >> Absolutely, thank you for having me. Very nice to be here. >> Alright, so, Tim. This is my 7th .NEXT and for a lot of 'em, it's like, okay, where are we with that HCI marketplace? A couple years ago, Nutanix expanded the marketing to enterprise cloud and now has, if I've got right, from two years it was about two products and today it's more like 14 products. >> Right. >> Some organically, some through M&A. As it was put out, there was Core, which is AOS, and to the HCI, AHV, Prism Management, and your stuff is what all of these customers that are attending here are using. I'd love to get a number sometime, as to how many Nutanix customers aren't running that in the future. We were hearing how many are doing more than that. But give us the state of your business. >> Sure. >> At the, no pun intended, core of what Nutanix does. >> Absolutely. Yeah, so I think you are referring to our most recent segmentation. You're talking about Core, then Core is basically AOS, which is synonymous with HCI, and then obviously that includes AHV built in and then Prism for management and then Essentials is a, several other things relating to operations management, automation, file storage, so on and so forth. So, I'll talk about Core and I'll talk about maybe a few things in the Essentials bucket. So, Core, obviously, is all of our customers today, right? It's a layered kick, clearly, so people start with Core, then they move up the stack, if you will, right? Into Essentials and then many into Enterprise as well. And Core, at its base, is softly defined storage technologies, right? Powering HCI. So what we realize quite early on is, look, you know, HCI is all about virtualization. Virtualized workload. So, you got virtual machines, they can be desktops, they can be servers, they can be databases. But then there's also the notion of unstructured data, right? So, what about all this file storage that I have? What about all this object storage that I have? And what we realized was, well, we have a platform, we have the infrastructure, softly defined storage, and it was simply a matter of expanding that. And if you think about files, it's just another use case on this infrastructure. So, we started on our files journey about two years ago and I think you might have seen some announcements, today as well as about six months ago, where we're getting ready to release our object storage solution. So, now, if I take stock of the portfolio. >> Buckets, I believe it's called. >> Buckets, it's called Buckets, exactly. What do you think of the name? >> I don't hate it. >> Okay, okay. (laughing) >> As an analyst, that's probably the most you're gonna get out of me. >> Got you, got you. Yeah, so if I take stock of the portfolios today, you got Core, right, which is hyperconvergence, virtual machines, multiple workloads. And then you got unstructured data. Real files as well as, soon it will be objects. And then we also provide just generic block storage for anybody who wants to, "Hey, I got a database, it's running on a bare metal server, "can you give me block storage? "I wanna consume it and I'm gonna run Oracle on it "in a RAC setting." Yeah, sure, go for it, right? So, even though most of our customers are indeed hyperconverged, there are some customers who use us as storage only, and that's okay. If that works for them, great. But the power of the whole thing is, now you can consolidate all of your workloads on a single platform. >> Yeah, one of the things we talked about with Dheeraj yesterday is, when Nutanix launched, there were certain waves that it kinda hit. It seemed to be the right time for things, so, you know, software defined before we called it software defined. What was there, flashes of technology, was really coming from a little niche project to broad adoption. A lot has changed in the about nine years since the solution went on and you had a major file system rewrite in 5.10. I've heard some people think of it almost as AOS 2.0. >> Right. >> To get ready for some of the modern things happening from a technology standpoint as well as the modern applications that will sit on top of it. >> Right. >> Dheeraj said it's like the plane flying at 35,000 feet, running at full speed, and we're gonna change the engine out. Gives a little bit of insight as to what goes into that, to what that took and what that prepares Nutanix and your customers for. >> Absolutely. So, there comes a time in every technologies lifespan where you have to re-architect significantly. And that's because things are changing. Applications are changing, the world is changing. There are a bunch of emerging technologies that come about, and we are sort of in an interesting time, where things like memory glass storage, NVMe, RDMA, all of these things are starting to get mainstream, and for good reason, right? They actually deliver a lot of value. So the file system that have developed nine years ago, yes, you can make incremental changes, but there comes a time where you have to say, "Look, I gotta make these big changes. "I have to rethink my data, metadata structure." And that's what you're seeing. And obviously, this will be in phases. Phase one was more about optimizing metadata. Phase two will be about rewriting the file system in a major way. What we're calling block store, to basically take advantage of things like memory glass storage. And then, result is two things. One is we'll be able to take better advantage of all of these new technologies. And by doing so, now you are delivering a very different kind of a, if you will, not just an experience, but value to your customers. So, somebody could be running a database today and there's certain expectations of performance and reliability and latency. In this new world, AOS 2.0, those expectations will be entirely different, right? >> So, looking at the adoption of it, so, AOS 2.0, basically, everyone's gonna run it at some point. You know, everybody is running it already, upgrading it is gonna be, in Nutanix style, pretty easy. But I'm wondering, the other storage products, you don't see adoption there. How many people are using it, what are they using it for? >> Sure, sure. And by the other storage products, you're referring to file storage and things like that, right? >> Yes. >> So, for all of them, files is the most mature. We released SSG about two years ago and we have close to 1,000 customers using files today. So not just purchased, but using. So 1,000 users as customers, so you know, pretty decent. Good adoption. And there's also been a bit of a journey here. You know, we started with files being a SMB protocol product. So, it had a bias towards Windows environments, user data. About a year ago, we released NFS support. So now, the game changes a little bit. You're talking machine data, machine generated data, right? So it's very different. And that's also forced us to rethink how we go about scalability, how we go about automation. You know, if there's a hot spot, the system should take care of itself. Does it go off and scale up? Does it go off and scale out? Does this happen automatically? So, a lot of those things started to get weaved into the fold of the product. So, that's files. I would say, the most mature outside of HCI. Objects is new. Just ready to get it ready to go GA. We've done a bunch of early access with a few customers, things are looking good, alright? So, looking forward to what we have there. Block storage, we also offer generic iSCSI-based block storage. That's also been in market for a while, and this has been use cases where somebody wants to run a bare metal database outside. Reasons of licensing or what have you. Maybe it's legacy databases. And I just want storage from the Nutanix cluster. So, what we said is, "You know what we'll do? "We'll carve off a portion of the Nutanix cluster, "logically speaking, serve it out as volumes, right? "Generic volumes, and you can use it for your databases." Performance and everything is very similar to what you would get if you were hyperconverged. So, you're not giving up anything by doing so, other than the fact that, obviously, you're not in a true hyperconverged form factor. >> Alright, since we're talking about storage, I wonder if you could drill a little deeper on some of the new stuff. So, in 5.10, you're ready for memory glass storage, things like NVMe. Where are we today? What is further down the road map? You know, the storage industry, NVMe, and NVMe over Fabrics is a pretty hot discussion. Everybody's getting ready for it. Is there anything that Nutanix is doing unique there? And give us what the customer expectations should be. >> Sure, sure, it makes sense. So, I think, at the more fundamental level, I think we all agree that, if you're in a hyperconverged form factor, because you have storage right with compute, that gives you an inherent advantage to begin with, versus three-tier storage that goes over the network. So, what we're trying to do is, hey, let's continue to milk that, so to speak. And you know, in 5.10, we released, I would say, one portion of what we call AOS 2.0. And here, what we did was we optimized heavily for metadata. So, our metadata versus data model changes with AOS 2.0. And then what we'll do, we'll follow this up with major changes to the data model itself. So, for example, now, when you're dealing with memory glass storage, you gotta be able to address it slightly differently. You have to be using low-level APIs. Things like SPDK to circumvent the kernel, for example, and go directly into storage. So, all those things are in the works, and the net result is going to be, well, I see higher performance, I see more consistent performance, I see lower latencies, right? And obviously more through-put as well. Now, you talked about NVMe over Fabrics. Now, the idea there is, look, you got the NVMe protocol Fabrics now, so what sort of a fabric are you building? Because we deal, essentially, with ethernet, ours will be an ethernet fabric, right? So, now we'll start to leverage RDMA more. We already do so in our systems today, but I would like to see end-to-end RDMA, where you start at the application, and then right through the pipeline, the data path, it's RDMA all the way down to storage. And even for your replicas, it's RDMA. And now you're talking a very different kind of latency, right? You're not talking, forget about a millisecond. We're talking about less than a hundred microseconds of latency end to end. >> So, that kind of sounds like the perfect use case for IoT, you know, heavy data processing. What are some of the efforts you're undertaking to optimize for Zi IoT? >> Right, so, IoT. You know, there's obviously two pieces to IoT, right? There's the computing I do on the Edge and then the computing I do after the fact, somewhere else, machine-building models that I can feed back to the Edge, right? So, this new technology would apply in both places. Now, when you're on the Edge itself, there's certain situations where your real-time processing needs to be real-time. It better be quick, right? So, the faster my storage, the faster my decision-making. And then, so let's say you're able to make decisions faster, inferencing decisions faster in real time. Now you go to the cloud, shall we say, where you're doing the long-time processing, and there, too, it's a matter of, okay, I'm doing all this machine learning. I have a bunch of, say, AI OML packages running here. There, too, there's an angle of time. If I do this in two weeks and feed it back versus two days, there's a big difference in business value that's being delivered, right? So, I think the applicability of all of these changes is across any use case. >> Alright, Tim, wanna give you the final word. You know, you've got the Core products there, but what are you hoping that customers walk away from as they leave the show this week? >> So, I mean, I would say, dear customers, we are ready for all use cases, all workloads. We are getting better and better. You will see us be on the bleeding edge when it comes to Core technologies. I think we are a first mover. All the things we talked about, we have been investing in. This is not the first time. It's released for the first time, but it's been around, we've been developing it for multiple years. So, you can think of Nutanix as someone who's on the forefront of all of these new technologies and, at the end of the day, it's all about your applications being ready for all of those applications, traditional as well as new, and in your choice of form factor. You wanna go hyperconverged? Great, you wanna go as storage only? It's up to you. >> Alright, well, Tim, really appreciate the updates. Congrats on all the progress and look forward to watching where things go in the future. >> Awesome, thank you guys. >> Alright, be sure to stay with us, got a couple more interviews left here from Nutanix. .NEXT 2018 in London, England. Thanks for watching theCUBE. >> Thank you. (electronic music) (upbeat music)
SUMMARY :
brought to you by Nutanix. and happy to welcome to the program Tim Isaacs, Tim, thanks so much for joining us. Absolutely, thank you for having me. NEXT and for a lot of 'em, aren't running that in the future. and I think you might have seen some announcements, What do you think of the name? As an analyst, that's probably the most And then you got unstructured data. It seemed to be the right time for things, so, you know, some of the modern things happening Gives a little bit of insight as to what goes into that, but there comes a time where you have to say, So, looking at the adoption of it, so, AOS 2.0, And by the other storage products, to what you would get if you were hyperconverged. I wonder if you could drill a little deeper and the net result is going to be, So, that kind of sounds like the perfect use case So, the faster my storage, the faster my decision-making. but what are you hoping that customers walk away from So, you can think of Nutanix and look forward to watching where things go in the future. Alright, be sure to stay with us, Thank you.
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Sunil Potti, Nutanix | Nutanix .NEXT EU 2018
>> Live from London, England, it's The Cube covering .NEXT conference Europe 2018. Brought to you by Nutanix. >> Welcome back to London, England. This is The Cube's coverage of Nutanix .NEXT 2018. 3,500 people gathered to listen to Sunil Potti. >> Thanks, Stu. >> For the keynote this morning, Sunil's the chief product and development officer with Nutanix. Glad we moved things around, Sunil, 'cause we know events, lots of things move, keynotes sometimes go long, but happy to have you back on the program. >> No, likewise, anytime. >> All right, so, I've been to a few of these and one of the things I hope you walk us through a little bit. So Nutanix, simplicity is always at its core. I have to say, it's taken me two or three times hearing the new, the broad portfolio, the spectrum, and then I've got the core, I've got essentials, I've got enterprise. I think it's starting to sink in for me, but it'll probably take people a little bit of time, so maybe let's start there. >> I mean, I think one of the biggest things that happened with mechanics is that we went from a few products just twelve months ago to over ten products within the span of a year. And both internally as well as externally, while the product values are obviously obvious, so it's more the consumption within our own sales teams, channel teams, as well as our customer base, needed to be codified into something that could be a journey of adoption. So we took it customer inwards, in about a journey that a customer goes through in adopting services in a world of multi-cloud, and before that, before you get to multi-cloud, you have to build a private cloud that is genuine, as we know. And before we do that, we have to re-platform your data center using HCI, so that's really if you work backwards to that, you start with core, which is your HCI platform for modernizing your data center and then you expand to a cloud platform for every workload, and then you can be in a position to actually leverage your multi-cloud services. >> Yeah, and I like that. I mean, start with the customer first, is where you have and I mean the challenge is, you know, every customer is a little bit different. You know, one of the biggest critiques of, you know, you say, okay, what is a private cloud? because they tend to be snowflakes. Every one's a little bit different and we have a little bit of trouble understanding where it is, or did it melt all over the floor. So give us a little bit of insight into that and help us through those stages, the dirty, the crawl-walk-run. >> Yeah, I think the biggest thing everyone has to understand here is that these are not discrete moving parts. Core is obviously your starting point of leveraging computer storage in a software defined way. The way that Amazon launched with EC2 and S3, right. But then, every service that you consume on top of public cloud still leverages computer storage. So in that sense, essentials is a bunch of additional services such as self-service, files, and so forth, but you still need the core to build on essential, to build a private cloud And then from there onwards, you can choose other services, but you're still leveraging the core constructs. So in that sense, I think, both architecturally as well as from a product perspective, as well as architecturally from a packaging perspective, that's why they're synergistic in the way that things have rolled out. >> Okay, so looking at that portfolio. A lot of the customers I work with now, they don't start out in a data center, they've already moved past that, right? So they are leveraging a partner, the public cloud, they might not even be running virtual machines at all anymore. How does that fit into your portfolio? >> Yeah, I mean, increasingly what we are realizing, and you know, we've done this over the last couple of years, is for example, with Calm, you can only use Calm to manage your public clouds without even managing your private cloud of Nutanix. Increasingly with every new service that we're building out, we're doing it so that people don't have to pay the strategy tax off the stack. It needs to be done by a desire of I want to do it versus I need to do it. So, with Frame, you can get going on AWS in any region in an instant or Azure. You don't need to use any Nutanix software. Same thing with Epoch, with Beam. So I think as a company, what we're essentially all about is about saying let us give you a cloud, service-like experience, maybe workload-centric. If it is desktops and so forth. Or if you are going to be at some point reaching a stage where you have to re-platform your data center to look like a public cloud, then we have the core, try and call it platform itself that'll help you get there as well. >> So, looking at re-platforming that data center. If I were to do that now for a customer I wouldn't be looking at virtual machines, storage, networking, I'd be looking at containers or serverless or you know, the new stuff. Again, what is Nutanix's answer to that? >> Yeah, I mean, I think what we've found is that there's quite a bit of an option, obviously, of cloud-native ads, but when it comes to mainstream budget allocation, it's still a relative silo in terms of mainstream enterprise consumption. So what we're finding out is that if you could leverage your well-known cloud platform to not create another silo for Kubernetes, don't create another silo for Edge or whatever the new use-cases are, but treat them as an extension of your core platform. At least from a manageability perspective and an operations perspective, then the chances of you adopting or your enterprise adopting these new technologies becomes higher. So, for example, in Calm, we have this pseudonym called Kalm with a K, right. Which essentially allows Kubernetes containers to run natively inside a Calm blueprint, but coexist with your databases inside of EM because that's how we see the next-generation enterprise apps morphing, right. Nobody's going to rewrite my whole app. They're going to maybe start with the web tier and the app tier as containers, but my database tier, my message queue tier, is going to be as VMs. So, how does Calm help you abstract the combination of containers and VMs into a common blueprint is what we believe is the first step towards what we call a hybrid app. And when you get to hybrid apps, is when you can actually then get to eventually all of your time to native cloud apps. >> You know, one of the questions I was hearing from customers is, they were looking for some clarity as to the hybrid environments. You know, the last couple of shows, there was a big presence of Google at the show and while I didn't see Google here on the show floor, I know there was an update from kind of, GCP and AHV. Is Google less strategic now, or is it just taking a while to, you know, incubate? How do you feel about that? >> So the way that you'll see us evolve as we navigate the cloud partnerships is to actually find the sweet spot of product-market fit, with respect to where the product is ready and where the market really wants that. And some of it is going to be us doing, you know, a partnership by intent first and then as we execute, we try to land it with honest products. So, where we started off with Google, as you guys know, is to actually leverage the cloud platform side, core locator with Google data centers and then what we we've evolved to is the fact that our data centers can quote-unquote integrate with their data centers to have a common management interface, a common security interface and all, but we can still run as core-located ones. Where the real integration that has taken some time for us to get to is the fact that, look, in addition to Calm, in addition to GKE kind of things, is rather than run as some kind of power sucking alien on top of some Google hardware, true integration comes with us actually innovating on a stack that lands AH3 natively inside GCP and that's where nested virtualization comes in and we have to take that crawl-walk-run approach there because we didn't want to expose it to public customers what we didn't consume internally. So what we have with the new offering that now is called Test Drive is, essentially that. We've proven that AH3 can run a nested virtualization mode on GCP natively, you can core locate with the rest of GCP services, and we use it currently in our R&D environment for running thousands of nodes for pretty much everyday testing on a daily basis, right. And so, once customer interview expose that now as an environment for our end customers to actually test-drive Nutanix as a fully compatible stack though, on purpose, so you have Prism Central, the full CDP stack and so forth, then as that gets hardened over a period of time, we expose that into production and so forth. >> So there's one category of cloud I haven't heard yet, and that's the service providers. So Nutanix used to be a really good partner for service providers, you know, enabling them to deliver services locally to local geography, stuff like that, so what's the sense of Nutanix regarding these service providers currently? >> Yeah, I think that frankly, that's probably a 2019 material change to our roadmap. It's your, the analogy that I have is that when we first launched our operating system, we fist had to do it with an opinionated stack using Supermicro. Most importantly, from an end-customer perspective, they got a single throat to choke, but also equally importantly, it kept the engineering team honest because we knew what it means to do one pick-up page for the full stack. Similarly, when we launched Xi, we needed to make sure we knew what SREs do, right. That scale, and so that's why we started with our version of SMC on, you know, as you guys know with Additional Reality as well as partners like Xterra. But very soon you're going to see is, once we have cleared that opinionated stack, software-wise we're able to leverage it, just like we went from Supermicro to Dell and Lenovo and seven other partners, you're going to see us create a Xi partner network. Which essentially allows us to federate Xi as an OS into the service providers. And that's more a 2019 plus timeframe. >> Yeah, speaking along those lines, the keynote this morning, Karbon with a k talked about Kubernetti's. Talk about that, that's the substrate for Nutanix's push toward cloud natives, so-- >> Yeah, I mean, I think you're going to hear that in the day two keynote as well, is basically, customer's want, as I said, an operating system for containers that is based on well-known APIs like Kube Cattle from Kubernetes and all that, but at the same time, it is curated to support all of the enterprise services such as volumes, storage, security policies from Flow, and you know, the operational policies of containers shouldn't be any different from Vms. So think about it as the developers still a Kubernetes-like interface, they can still port their containers from Neutanix to any other environment, but from an IT ops side, it looks like Kubernetes, containers, and VMs are co-residing as a first-class option. >> Yeah, I feel like there had been a misperception about what Kubernetes is and how it fits, you know. My take has been, it's part of the platform so there's not going to be a battle for a distribution of Kubernetes because I'm going to choose a platform and it should have Kubernetes and it should be compatible with other Kubernetes out there. >> Yeah, I mean, it's going to be like a feature of Linux. See, in that sense, there's lots of Linux distros but the core capabilities of Linux are the same, right. So in that sense, Kubernetes is going to become a feature of Linux, or the cloud operating system, so that those least-common denominator features are going to be there in every cloud OS. >> Alright, so Kubernetes not differentiating just expand the platform >> Enabling >> Enabling peace. So, tell us what is differentiating today? You know, what are the areas where Nutanix stands alone as different from some of the other platform providers of today? >> I think that, I mean obviously, whatever we do, we are trying to do it thoughtfully from the operational, you know, simplicity as a first-class citizen. Like how many new screens do we add when we use new features? A simple example of that is when we did micro-segmentation. The part was to make sure you could go from choosing ten VMs to grouping them and putting a policy as soon as possible as little friction of adopting a new product. So, we didn't have to "virtualize" the network, you didn't need to have VX LANs to actually micro-segment, just like in public cloud, right. So I think we're taking the same thing into services up the stack. A good one to talk about is Error. Which is essentially looking at databases as the next complex beast of operational complexity, besides. Especially, Oracle Rack. And it's easier to manage postcrest and so forth, but what if you could simplify not just the open source management, but also the database side of it? So I would say that Error would be a good example of a strategic value proposition or what does it mean to create a one plus one equals three value proposition to database administrators? Just like we did that for VIR vetted administrators, we're now going after DBS. >> Alright, well, Sunil thank you so much. Wish we had another hour to go through it, but give you the final word, as people leave London this year, you know, what should they be taking away when they think about Nutanix? >> I think the platform continues to evolve, but the key takeaway is that it's a platform company. Not a product company. And with that comes the burden, as well as the promise of being an iconic company for the next, hopefully, decade or so. All right, thanks a lot. >> Well, it's been a pleasure to watch the continued progress, always a pleasure to chat. >> Thank you >> All right, for you Piskar, I'm Stu Miniman, back with more coverage here from Nutanix's .NEXT 2018 in London, England. Thanks for watching the CUBE. (light electronic music)
SUMMARY :
Brought to you by Nutanix. 3,500 people gathered to listen to Sunil Potti. but happy to have you back on the program. I think it's starting to sink in for me, and then you expand to a cloud platform for every workload, and I mean the challenge is, you know, and so forth, but you still need the core A lot of the customers I work with now, So, with Frame, you can get going on AWS in any region or serverless or you know, the new stuff. They're going to maybe start with the web tier or is it just taking a while to, you know, incubate? And some of it is going to be us doing, you know, for service providers, you know, enabling them with our version of SMC on, you know, the keynote this morning, but at the same time, it is curated to support all about what Kubernetes is and how it fits, you know. Yeah, I mean, it's going to be like a feature of Linux. of the other platform providers of today? from the operational, you know, simplicity as people leave London this year, you know, I think the platform continues to evolve, to watch the continued progress, always a pleasure to chat. All right, for you Piskar, I'm Stu Miniman,
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