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Charles Carter, State of North Carolina | AWS Executive Summit 2022


 

(soft music) >> We're in Las Vegas at The Venetian for our continued coverage here of re:Invent '22, AWS's big show going on. Great success off to a wonderful start. We're in the Executive Summit sponsored by Accenture. And we're going to talk about public health and the cloud, how those have come together in the great state of North Carolina. Charles Carter is going to help us do that. He's assistant secretary for technology services with the state of North Carolina's Department of Health and Human Services. Charles, good to see you. Thanks for joining us here on "theCUBE". >> Thank you very much for having me. >> Yeah, thanks for making the time. So first off, let's talk about what you do on the homefront before what you're doing here and where you're going. But in terms of kind of what your plan has been, what your journey has been from a cloud perspective and how you've implemented that and where you are right now in your journey. >> Sure, so we started. When I got there, we didn't have a cloud footprint at all. There was a- >> Host: Which was how long ago? >> I got there in 2016, so about six years. >> Host: Six, seven years, yeah. >> Yeah, five, six years. So anyways, we started off with our first module within our Medicaid expansion. And that was the first time that we went into the cloud. We worked with AWS to do our encounter processing system. And it was an incredible success. I think the ease of use was really kind of something that people weren't quite ready for. But it was really exciting to see that. And the scalability, to be able to turn that on and cover the entirety of North Carolina was awesome. So once we saw that and get a little taste of it, then we really wanted to start implementing it throughout DHHS. And we marshaled in a cloud-only cloud-first strategy where you had to actually get an exemption not to go to the cloud. And that was a first for our state. So that was really kind of the what launched us. But then COVID hit. And once COVID came in, that took us to a new level. COVID forced us to build technologies that enabled a better treatment, a better care, a better response from our team. And so we were able to stand up platforms in 48 hours. We were able to stand up COVID vaccine management systems in six weeks. And none of that would've been possible without the cloud. >> So forced your hand in a way because all of a sudden you've got this extraordinarily remote workforce, right, and people trying to- And you're doing different tasks that were totally unexpected, right, prior to that. What kind of a shock to the system was that from I get from an IT perspective? >> Yeah, so from a state government perspective, for example, you never hear you have all the money you need and you have to do it quickly. It just doesn't work like that. But this was a rare moment in time where you had this critical need. The entire country and our state population was kind of on edge. How do we move through this? How do we factor our lives into this new integration? What is this virus? Is it spreading in my county, in my city, my zip code? Where is it? And that kind of desperation really kind of focused everybody in on build me technologies that can get me the data that I need to make good healthcare decisions, good clinical decisions. And so that was our challenge. Cloud enabled it because it can scale so quickly. We can set up things, we can exchange data. We can move data around a lot easier. And the security is better from our perspective. So that COVID experience really kind of pushed us, you know, if you will, out the door. And we're never going back because it's just too good. >> Yeah, was that the aha moment then in a way because you had to do so much so fast and before capabilities that maybe you didn't have or maybe hadn't tapped? >> Yeah, yeah. >> I mean what was the accelerant there? Was COVID that big, or was it somebody who had to make a decision to say, this is where we're going with this, somebody in your shoes or somebody with whom you work? >> Yeah, no, I mean cloud at the end of the day, we knew that in order to do what we needed to do we couldn't do it on-prem. It wasn't an option. So if we wanted to build these capabilities, if we wanted to bring in technologies that really brought data to our key, our governor, our secretary, to make good decisions on behalf of our residents in North Carolina, then we were going to have to build things quickly. And the only way you can do that is in the cloud. So it was when they came back and said, "We need these things," there's only one answer. That's a good thing about technology. It's pretty binary, so it was either go with what we had, which wasn't adequate, or build to what we knew we could do and pretty short order. And because of that, we were able to actually usher in a huge expansion of cloud footprint within DHHS. And now we've actually been able to implement it in other departments simply because of our expertise. And that's been a huge asset for the state of North Carolina as a whole. >> So what's your measuring stick then for value in terms of identifying benefit? 'Cause it's not really about cost. This is about service, I assume, right? >> Right. >> So, you know, how do you quantify the values and the benefits that you're deriving from this migration over to the cloud? >> So from our perspective, it hits several different areas. I mean, you can start in security. We know that if we're in the cloud the tools that can manage and give us visibility in the cloud are 10 times better than an on-prem environment. And so if we can take a lot of these legacy systems and move them to the cloud, we'll be in a better security posture. So we have that piece of it. The other part of it is the data aspect of it, being able to- We're 33 divisions strong, right? We have a large footprint. We have a lot of siloed data elements. And cloud allows us to start integrating those data sets in a much more usable fashion so that we can see that if Charles Carter's in one area in division, a specific division with DHHS, is he somewhere else? And if he is somewhere else, then how do we provide a better clinical care for that individual? And those are conversations that we can't really have if we don't move to the cloud. So those types of- And of course there's always the OKRs, the actual measurements that you apply to things that we're doing. But at the end of the day, can we get the requirements from our business partners, bring those requirements to bear in technology, and really enable the indoctrination of these requirements throughout our clinical and healthcare kills? >> What about they're always pillars here, right? Governance, huge pillar, security, huge pillar, especially in your world, right? >> Yeah. >> So making that move over to the cloud and still recognizing that these are essentials that you have to have in place, I wouldn't say adjustments, but what kind of, I guess, recognition have you had toward that and making sure that you're still very true to those principles that are vital in the terms of public health? >> It is a great question because our secretary at the time and our governor, Roy Cooper, were very focused on enabling transparency. We had to be very transparent with what we were doing because the residents in North Carolina were just really kind of, "What's going on?" It was a scary time for a lot of us. So transparency was a key element towards our success. And in order to do that, you've got to have proper security. You got to have proper governance. You've got to have proper builds within technology that really enable that kind of visibility. One of the things that we did very early on was we set up a governance structure for our cloud environments so that as we wanted to and stand up an easy-to environment or we wanted to do some sort of work within a cloud or stand up in a different environment, we were able actually to set up a framework for how do you introduce that. Are you doing it correctly? Do you have the proper security on it? Do you have the funding for it? Like all the steps that you need to really kind of build into the scaffolding around a lot of these efforts we had to put in place and pretty quickly to get them going. But once we did that, the acceptance and the adoption of it was just tremendous. I mean, it was a light on for all of our business partners 'cause they understood I can either build on-prem, in which case I won't be able to get what I want in any kind of reasonable time period. Or I can build on cloud. And I can have it in some cases in 48 hours. >> Right, tomorrow. >> Yeah, exactly. >> You know, it was a huge difference. >> So where are you there? I mean, this is just not like a really big old lift and shift and we're all done and this is great. Cloud's taken care of all of our needs. Where are you in terms of the journey that you're undertaking? And then ultimately where do you want to go, like how far? What kind of goals have you set for yourself for the next two, three years down the road? >> Yeah, so this is an exciting part because we have actually- Like I mentioned earlier, we are a cloud-first cloud-only strategy, right? There's no reasons for us to be on-prem. It's just a matter of us kind of sunsetting legacy systems and bringing on cloud performance. We hope to be a 60% of our applications, which we have over 400 applications. So it's pretty large footprint. But we're wanting to migrate all of that to the cloud by 2025. So if we can achieve that, I think we'll be well on our way. And the momentum will carry forward for us to do that. We've actually had to do a reorganization of our whole IT structure. I think this is an important part to maintain that momentum because we've reorganized our staff, reorganized ourselves so that we can focus more on how do you adopt cloud, how do you bring in platforms which are all cloud-based, how do you use data within those systems? And that has allowed us to kind of think differently about our responsibilities, who's accountable for what, and to kind of keep those, that momentum going. So we've got some big projects that are on right now. Some of them are lift and shift, like you mentioned. We have a project with kind of a clumsy, monolithic system. It's called (indistinct). We're trying to migrate that to the cloud. We're in the process of doing that. And it's an excellent demonstration of capability once we pull that off. And then of course any new procurement that we put out there no one's making anything for on-prem anymore. Everyone's making their SaaS products for cloud-based experiences. Or if we're going to build or just use integrators then we'll build that in house. But all of it's based on cloud. >> And you mentioned SaaS. How much of this stuff are you doing on your own? And how much are you doing through managed services? >> Yeah, so like I mentioned, we have over 400 applications. So we had a pretty large footprint, right? >> Big, it's huge, right. >> So we're only who we are, and we can only build so much. So we're kind of taking- We did a application rationalization effort, which kind of identified some threats to our systems. Like maybe they're older things, FoxPro, kind of older languages that we're using. And in some cases we got people who are retiring. And there's not many people who can support that anymore. So how do we take those and migrate them to the cloud, either put them on a Salesforce or ServiceNow or Microsoft Dynamics platform and really kind of upgrade those systems? So we're in the process of kind of analyzing those elements. But yeah, that's kind of the exciting launch, if you will, of kind of taking the existing visibility of our applications and then applying it to what we're capable of with the cloud. >> And if you had advice that you could give to your colleagues who are in public health or just in public, the public sector- And your resources, they're finite. This is kind of what you have to deal with. And yet you have needs, and you're trying to stay current. You've got talent challenges, right? You've got rev or spending challenges. So if you could sit down your colleagues in a room and say, "Okay, this has been our experience. Here's what I would keep an eye out for," what kind of headlights would you beat for them? >> Yeah, so I think the biggest aha that I'd like to share with my contemporaries out there is that you've got a great ability to lower your costs, to excite your own personnel because they want to work on the new stuff. We've actually set up a whole professional development pathway within our organization to start getting people certified on AWS, certified on other platforms, to get them ready to start working in those environments. And so all of that work that we're been doing is coming together and allowing us to maintain the momentum. So what I'd recommend to people is, A, look at your own individual staff. I don't think you need to go outside to find the talent. I think you can train the talent that you have interior. I think you've got to aggressively pursue modernization because modernization enables a lot more. It's less expensive. It enables quicker adoption of business requirements and modern business requirements. And then lastly, focus on your data sharing because what you're going to find in the platforms and in the clouds is that there is a lot more opportunities for data integrations and conjoining disparate data sources. So if you can do those elements, you'll find that your capabilities on the business side are much more, much greater on the other end. >> Don't be scared, right, jump in? (laughing) >> Definitely don't be scared. Don't be, the water's warm. (host laughing) Come on in, you're fine, you're fine. (laughing) >> No little toe dipping in there. You're going to dive into the deep end, let her rip. >> Exactly, just go right in, just go right in. >> Well, it sounds like you've done that with great success. >> I'm very happy with it. >> Congratulations on that. And wish you success down the road. >> Thank you very much, I appreciate it. >> Yeah, thank you, Charles. All right, back with more. You are watching theCUBE here in Las Vegas. theCUBE of course the leader, as you know, in tech coverage. (soft music)

Published Date : Dec 1 2022

SUMMARY :

We're in the Executive Summit and where you are right Sure, so we started. I got there in 2016, And the scalability, to to the system was that And so that was our challenge. And because of that, we were So what's your measuring fashion so that we can see And in order to do that, you've So where are you there? so that we can focus more And how much are you doing So we had a pretty large footprint, right? And in some cases we got And if you had advice talent that you have interior. Don't be, the water's warm. You're going to dive into Exactly, just go right done that with great success. And wish you success down the road. as you know, in tech coverage.

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*****NEEDS TO STAY UNLISTED FOR REVIEW***** Ricky Cooper & Joseph George | VMware Explore 2022


 

(light corporate music) >> Welcome back, everyone, to VMware Explore 22. I'm John Furrier, host of theCUBE with Dave Vellante. Our 12th year covering VMware's User Conference, formerly known as VMworld, now rebranded as VMware Explore. Two great cube alumnus coming down the cube. Ricky Cooper, SVP, Worldwide Partner Commercials VMware, great to see you. Thanks for coming on. >> Thank you. >> We just had a great chat- >> Good to see you again. >> With the Discovery and, of course, Joseph George, vice president of Compute Industry Alliances. Great to have you on. Great to see you. >> Great to see you, John. >> So guys this year is very curious in VMware. A lot goin' on, the name change, the event. Big, big move. Bold move. And then they changed the name of the event. Then Broadcom buys them. A lot of speculation, but at the end of the day, this conference kind of, people were wondering what would be the barometer of the event. We're reporting this morning on the keynote analysis. Very good mojo in the keynote. Very transparent about the Broadcom relationship. The expo floor last night was buzzing. >> Mhm. >> I mean, this is not a show that's lookin' like it's going to be, ya' know, going down. >> Yeah. >> This is clearly a wave. We're calling it Super Cloud. Multi-Cloud's their theme. Clearly the cloud's happenin'. We not to date ourselves, but 2013 we were discussing on theCUBE- >> We talked about that. Yeah. Yeah. >> Discover about DevOps infrastructure as code- >> Mhm. >> We're full realization now of that. >> Yep. >> This is where we're at. You guys had a great partnership with VMware and HPE. Talk about where you guys see this coming together because customers are refactoring. They are lookin' at Cloud Native. The whole Broadcom visibility to the VMware customer bases activated them. They're here and they're leaning in. >> Yeah. >> What's going on? >> Yeah. Absolutely. We're seeing a renewed interest now as customers are looking at their entire infrastructure, bottoms up, all the way up the stack, and the notion of a hybrid cloud, where you've got some visibility and control of your data and your infrastructure and your applications, customers want to live in that sort of a cloud environment and so we're seeing a renewed interest. A lot of conversations we're having with customers now, a lot of customers committing to that model where they have applications and workloads running at the Edge, in their data center, and in the public cloud in a lot of cases, but having that mobility, having that control, being able to have security in their own, you know, in their control. There's a lot that you can do there and, obviously, partnering with VMware. We've been partners for so long. >> 20 years about. Yeah. Yeah. >> Yeah. At least 20 years, back when they invented stuff, they were inventing way- >> Yeah. Yeah. Yeah. >> VMware's got a very technical culture, but Ricky, I got to say that, you know, we commented earlier when Raghu was on, the CEO, now CEO, I mean, legendary product. I sent the trajectory to VMware. Everyone knows that. VMware, I can't know whether to tell it was VMware or HP, HP before HPE, coined hybrid- >> Yeah. >> 'Cause you guys were both on. I can't recall, Dave, which company coined it first, but it was either one of you guys. Nobody else was there. >> It was the partnership. >> Yes. I- (cross talking) >> They had a big thing with Pat Gelsinger. Dave, remember when he said, you know, he got in my grill on theCUBE live? But now you see- >> But if you focus on that Multi-Cloud aspect, right? So you've got a situation where our customers are looking at Multi-Cloud and they're looking at it not just as a flash in the pan. This is here for five years, 10 years, 20 years. Okay. So what does that mean then to our partners and to our distributors? You're seeing a whole seed change. You're seeing partners now looking at this. So, look at the OEMs, you know, the ones that have historically been vSphere customers are now saying, they're coming in droves saying, okay, what is the next step? Well, how can I be a Multi-Cloud partner with you? >> Yep. Right. >> How can I look at other aspects that we're driving here together? So, you know, GreenLake is a great example. We keep going back to GreenLake and we are partaking in GreenLake at the moment. The real big thing for us is going to be, right, let's make sure that we've got the agreements in place that support this SaaS and subscription motion going forward and then the sky's the limit for us. >> You're pluggin' that right into GreenLake, right? >> Well, here's why. Here's why. So customers are loving the fact that they can go to a public cloud and they can get an SLA. They come to a, you know, an On-Premise. You've got the hardware, you've got the software, you've got the, you know, the guys on board to maintain this through its life cycle. >> Right. I mean, this is complicated stuff. >> Yeah. >> Now we've got a situation where you can say, hey, we can get an SLA On-Premise. >> Yeah. And I think what you're seeing is it's very analogous to having a financial advisor just manage your portfolio. You're taking care of just submitting money. That's really a lot of what the customers have done with the public cloud, but now, a lot of these customers are getting savvy and they have been working with VMware Technologies and HPE for so long. They've got expertise. They know how they want their workloads architected. Now, we've given them a model where they can leverage the Cloud platform to be able to do this, whether it's On-Premise, The Edge, or in the public cloud, leveraging HPE GreenLake and VMware. >> Is it predominantly or exclusively a managed service or do you find some customers saying, hey, we want to manage ourself? How, what are you seeing is the mix there? >> It is not predominantly managed services right now. We're actually, as we are growing, last time we talked to HPE Discover we talked about a whole bunch of new services that we've added to our catalog. It's growing by leaps and bounds. A lot of folks are definitely interested in the pay as you go, obviously, the financial model, but are now getting exposed to all the other management that can happen. There are managed services capabilities, but actually running it as a service with your systems On-Prem is a phenomenal idea for all these customers and they're opening their eyes to some new ways to service their customers better. >> And another phenomenon we're seeing there is where partners, such as HPA, using other partners for various areas of their services implementation as well. So that's another phenomenon, you know? You're seeing the resale motion now going into a lot more of the services motion. >> It's interesting too, you know, I mean, the digital modernization that's goin' on. The transformation, whatever you want to call it, is complicated. >> Yeah. >> That's clear. One of the things I liked about the keynote today was the concept of cloud chaos. >> Yeah. >> Because we've been saying, you know, quoting Andy Grove at Intel, "Let chaos rain and rain in the chaos." >> Mhm. >> And when you have inflection points, complexity, which is the chaos, needs to be solved and whoever solves it kicks the inflection point, that's up into the right. So- >> Prime idea right here. Yeah. >> So GreenLake is- >> Well, also look at the distribution model and how that's changed. A couple of points on a deal. Now they're saying, "I'll be your aggregator. I'll take the strain and I'll give you scale." You know? "I'll give you VMware Scale for all, you know, for all of the various different partners, et cetera." >> Yeah. So let's break this down because this is, I think, a key point. So complexity is good, but the old model in the Enterprise market was- >> Sure. >> You solve complexity with more complexity. >> Yeah. >> And everybody wins. Oh, yeah! We're locked in! That's not what the market wants. They want some self-service. They want, as a service, they want easy. Developer first security data ops, DevOps, is already in the cycle, so they're going to want simpler. >> Yeah. >> Easier. Faster. >> And this is kind of why I'll say, for the big announcement today here at VMware Explore, around the VMware vSphere Distributed Services Engine, Project Monterey- >> Yeah. >> That we've talked about for so long, HPE and VMware and AMD, with the Pensando DPU, actually work together to engineer a solution for exactly that. The capabilities are fairly straightforward in terms of the technologies, but actually doing the work to do integration, joint engineering, make sure that this is simple and easy and able to be running HPE GreenLake, that's- >> That's invested in Pensando, right? >> We are. >> We're all investors. Yeah. >> What's the benefit of that? What's, that's a great point you made. What's the value to the customer, bottom line? That deep co-engineering, co-partnering, what does it deliver that others don't do? >> Yeah. Well, I think one example would be, you know, a lot of vendors can say we support it. >> Yep. >> That's great. That's actually a really good move, supporting it. It can be resold. That's another great move. I'm not mechanically inclined to where I would go build my own car. I'll go to a dealership and actually buy one that I can press the button and I can start it and I can do what I need to do with my car and that's really what this does is the engineering work that's gone on between our two companies and AMD Pensando, as well as the business work to make that simple and easy, that transaction to work, and then to be able to make it available as a service, is really what made, it's, that's why it's such a winner winner with our- >> But it's also a lower cost out of the box. >> Yep. >> Right. >> So you get in whatever. Let's call it 20%. Okay? But there's, it's nuanced because you're also on a new technology curve- >> Right. >> And you're able to absorb modern apps, like, you know, we use that term as a bromide, but when I say modern apps, I mean data-rich apps, you know, things that are more AI-driven not the conventional, not that people aren't doing, you know, SAP and CRM, they are, but there's a whole slew of new apps that are coming in that, you know, traditional architectures aren't well-suited to handle from a price performance standpoint. This changes that doesn't it? >> Well, you think also of, you know, going to the next stage, which is to go to market between the two organizations that before. At the moment, you know, HPE's running off doing various different things. We were running off to it again, it's that chaos that you're talking about. In cloud chaos, you got to go to market chaos. >> Yeah. >> But by simplifying four or five things, what are we going to do really well together? How do we embed those in GreenLake- >> Mhm. >> And be known in the marketplace for these solutions? Then you get a, you know, an organization that's really behind the go to market. You can help with sales activation the enablement, you know, and then we benefit from the scale of HPE. >> Yeah. >> What are those solutions I mean? Is it just, is it I.S.? Is it, you know, compute storage? >> Yeah. >> Is it, you know, specific, you know, SAP? Is it VDI? What are you seeing out there? >> So right now, for this specific technology, we're educating our customers on what that could be and, at its core, this solution allows customers to take services that normally and traditionally run on the compute system and run on a DPU now with Project Monterey, and this is now allowing customers to think about, okay, where are their use cases. So I'm, rather than going and, say, use it for this, we're allowing our customers to explore and say, okay, here's where it makes sense. Where do I have workloads that are using a lot of compute cycles on services at the compute level that could be somewhere else like networking as a great example, right? And allowing more of those compute cycles to be available. So where there are performance requirements for an application, where there is timely response that's needed for, you know, for results to be able to take action on, to be able to get insight from data really quick, those are places where we're starting to see those services moving onto something like a DPU and that's where this makes a whole lot more sense. >> Okay. So, to get this right, you got the hybrid cloud, right? >> [Ricky And Joseph] Yes. >> You got GreenLake and you got the distributed engine. What's that called the- >> For, it's HPE ProLiant- >> ProLiant with- >> The VMware- >> With vSphere. >> That's the compute- >> Distributed. >> Okay. So does the customer, how do you guys implement that with the customer? All three at the same time or they mix and match? What's that? How does that work? >> All three of those components. Yeah. So the beauty of the HP ProLiant with VMware vSphere-distributed services engine- >> Mhm. >> Also known as Project Monterey for those that are keeping notes at home- >> Mhm. >> It's, again, already pre-engineered. So we've already worked through all the mechanics of how you would have to do this. So it's not something you have to go figure out how you build, get deployment, you know, work through those details. That's already done. It is available through HPE GreenLake. So you can go and actually get it as a service in partnership with our customer, our friends here at VMware, and because, if you're familiar and comfortable with all the things that HP ProLiant has done from a security perspective, from a reliability perspective, trusted supply chain, all those sorts of things, you're getting all of that with this particular (indistinct). >> Sumit Dhawan had a great quote on theCUBE just an hour or so ago. He said you have to be early to be first. >> Yeah. (laughing) >> I love that quote. Okay. So you were- >> I fought the urge. >> You were first. You were probably a little early, but do you have a lead? I know you're going to say yes, okay. Let's just- >> Okay. >> Let's just assume that. >> Okay. Yeah. >> Relative to the competition, how do you know? How do you determine that? >> If we have a lead or not? >> Yeah. If you lead. If you're the best. >> We go to the source of the truth which is our customers. >> And what do they tell you? What do you look at and say, okay, now, I mean, when you have that honest conversation and say, okay, we are, we're first, we're early. We're keeping our lead. What are the things that you- >> I'll say it this way. I'll say it this way. We've been in a lot of businesses where there, where we do compete head-to-head in a lot of places. >> Mhm. >> And we know how that sales process normally works. We're seeing a different motion from our customers. When we talk about HPE GreenLake, there's not a lot of back and forth on, okay, well, let me go shop around. It is HP Green. Let's talk about how we actually build this solution. >> And I can tell you, from a VMware perspective, our customers are asking us for this the other way around. So that's a great sign is that, hey, we need to see this partnership come together in GreenLake. >> Yeah. >> It's the old adage that Amazon used to coin and Andy Jassy, you know, they do the undifferentiated heavy lifting. >> [Ricky And Joseph] Yeah. >> A lot of that's now Cloud operations. >> Mhm. >> Underneath it is infrastructure's code to the developer. >> That's right. >> That's at scale. >> That's right. >> And so you got a lot of heavy lifting being done with GreenLake- >> Right. >> Which is why there's no objections probably. >> Right. >> What's the choice? What are you going to shop? >> Yeah. >> There's nothing to shop around. >> Yeah, exactly. And then we've got, you know, that is really icing on the cake that we've, you know, that we've been building for quite some time and there is an understanding in the market that what we do with our infrastructure is hardened from a reliability and quality perspective. Like, times are tough right now. Supply chain issues, all that stuff. We've talked, all talked about it, but at HPE, we don't skimp on quality. We're going to spend the dollars and time on making sure we got reliability and security built in. It's really important to us. >> We had a great use case. The storage team, they were provisioning with containers. >> Yes. >> Storage is a service instantly we're seeing with you guys with VMware. Your customers' bringing in a lot of that into the mix as well. I got to ask 'cause every event we talk about AI and machine learning- >> Mhm. >> Automation and DevOps are now infiltrating in with the CICD pipeline. Security and data become a big conversation. >> [Ricky And Joseph] Agreed. >> Okay. So how do you guys look at that? Okay. You sold me on Green. Like, I've been a big fan from day one. Now, it's got maturity on it. I know it's going to get a lot more headroom to do. There's still a lot of work to do, but directionally it's pretty accurate, you know? It's going to be a success. There's still concern about security, the data layer. That's agnostic of environment, private cloud, hybrid, public, and Edge. So that's important and security- >> Great. >> Has got a huge service area. >> Yeah. >> These are on working progress. >> Yeah. Yeah. >> How do you guys view those? >> I think you've just hit the net on the head. I mean, I was in the press and journalist meetings yesterday and our answer was exactly the same. There is still so much work that can be done here and, you know, I don't think anybody is really emerging as a true leader. It's just a continuation of, you know, tryin' to get that right because it is what is the most important thing to our customers. >> Right. >> And the industry is really sort of catching up to that. >> And, you know, when you start talking about privacy and when you, it's not just about company information. It's about individuals' information. It's about, you know, information that, if exposed, actually could have real impact on people. >> Mhm. >> So it's more than just an I.T. problem. It is actually, and from HPE's perspective, security starts from when we're picking our suppliers for our components. Like, there are processes that we put into our entire trusted supply chain from the factory on the way up. I liken it to my golf swing. My golf swing. I slice right like you wouldn't believe. (John laughing) But when I go to the golf pros, they start me back at the mechanics, the foundational pieces. Here's where the problems are and start workin' on that. So my view is, our view is, if your infrastructure is not secure, you're goin' to have troubles with security as you go further up. >> Stay in the sandbox. >> Yeah. >> Yeah. So to speak, you know, they're driving range on the golf analogy there. I love that. Talk about supply chain security real quick because you mentioned supply chain on the hardware side. You're seeing a lot of open source and supply chain in software, trusted software. >> Yep. >> How does GreenLake look at that? How do you guys view that piece of it? That's an important part. >> Yeah. Security is one of the key pillars that we're actually driving as a company right now. As I said, it's important to our customers as they're making purchasing decisions and we're looking at it from the infrastructure all the way up to the actual service itself and that's the beauty of having something like HPE GreenLake. We don't have to pick, is the infrastructure or the middle where, or the top of stack application- >> It's (indistinct), right? >> It's all of it. >> Yeah. >> It's all of it. That matters. >> Quick question on the ecosystem posture. So- >> Sure. >> I remember when HP was, you know, one company and then the GSIs were a little weird with HP because of EDS, you know? You had data protector so we weren't really chatting up Veeam at the time, right? And as soon as the split happened, ecosystem exploded. Now you have a situation where you, Broadcom, is acquiring VMware. You guys, big Broadcom customer. Has your attitude changed or has it not because, oh, we meet with the customers already. Well, you've always said that, but have you have leaned in more? I mean, culturally, is HPE now saying, hmm, now we have some real opportunities to partner in new ways that we don't have to sleep with one eye open, maybe. (John laughing) >> So first of all, VMware and HPE, we've got a variety of different partners. We always have. >> Mhm. >> Well before any Broadcom announcement came along. >> Yeah, sure. >> We've been working with a variety of partners. >> And that hasn't changed. >> And that hasn't changed. And, if your question is, has our posture toward VMware changed at all, the answer's absolutely not. We believe in what VMware is doing. We believe in what our customers are doing with VMware and we're going to continue to work with VMware and partner with the (indistinct). >> And of course, you know, we had to spin out ourselves in November of last year, which I worked on, you know, the whole Dell thing. >> Yeah. We still had the same chairman. >> Yeah. There- (Dave chuckling) >> Yeah, but since then, I think what's really become very apparent and not, it's not just with HPE, but with many of our partners, many of the OEM partners, the opportunity in front of us is vast and we need to rely on each other to help us as, you know, solve the customer problems that are out there. So there's a willingness to overlook some things that, in the past, may have been, you know, barriers. >> But it's important to note also that it's not that we have not had history- >> Yeah. >> Right? Over, we've got over 200,000 customers join- >> Hundreds of millions of dollars of business- >> 100,000, over 10,000, or 100,000 channel partners that we all have in common. >> Yeah. Yeah. >> Yep. >> There's numerous- >> And independent of the whole Broadcom overhang there. >> Yeah. >> There's the ecosystem floor. >> Yeah. >> The expo floor. >> Right. >> I mean, it's vibrant. I mean, there's clearly a wave coming, Ricky. We talked about this briefly at HPE Discover. I want to get an update from your perspectives, both of you, if you don't mind weighing in on this. Clearly, the wave, we're calling it the Super Cloud, 'cause it's not just Multi-Cloud. It's completely different looking successes- >> Smart Cloud. >> It's not just vendors. It's also the customers turning into clouds themselves. You look at Goldman Sachs and- >> Yep. >> You know, I think every vertical will have its own power law of Cloud players in the future. We believe that to be true. We're still testing that assumption, but it's trending in when you got OPEX- >> [Ricky And Joseph] Right. >> Has to go to in-fund statement- >> Yeah. >> CapEx goes too. Thanks for the Cloud. All that's good, but there's a wave coming- >> Yeah. >> And we're trying to identify it. What do you guys see as this wave 'cause beyond Multi-Cloud and the obvious nature of that will end up happening as a state and what happens beyond that interoperability piece, that's a whole other story, and that's what everyone's fighting for, but everyone out in that ecosystem, it's a big wave coming. They've got their surfboards. They're ready to go. So what do you guys see? What is the next wave that everyone's jacked up about here? >> Well, I think that the Multi-Cloud is obviously at the epicenter. You know, if you look at the results that are coming in, a lot of our customers, this is what's leading the discussion and now we're in a position where, you know, we've brought many companies over the last few years. They're starting to come to fruition. They're starting to play a role in, you know, how we're moving forward. >> Yeah. >> Some of those are a bit more applicable to the commercial space. We're finding commercial customers that never bought from us before. Never. Hundreds and hundreds are coming through our partner networks every single quarter, you know? So brand new to VMware. The trick then is how do you nurture them? How do you encourage them? >> So new logos are comin' in. >> New logos are coming in all the time, all the time, from, you know, from across the ecosystem. It's not just the OEMs. It's all the way back- >> So the ecosystem's back of VMware. >> Unbelievably. So what are we doing to help that? There's two big things that we've announced in the recent weeks is that Partner Connect 2.0. When I talked to you about Multi-Cloud and what the (indistinct), you know, the customers are doing, you see that trend. Four, five different separate clouds that we've got here. The next piece is that they're changing their business models with the partners. Their services is becoming more and more apparent, et cetera, you know? And the use of other partners to do other services, deployment, or this stuff is becoming prevalent. Then you've got the distributors that I talked about with their, you know, their, then you route to market, then you route to business. So how do you encapsulate all of that and ensure your rewarding partners on all aspects of that? Whether it's deployment, whether it's test and depth, it's a points-based system we've put in place now- >> It's a big pie that's developing. The market's getting bigger. >> It's getting so much bigger. And then you help- >> I know you agree, obviously, with that. >> Yeah. Absolutely. In fact, I think for a long time we were asking the question of, is it going to be there or is it going to be here? Which was the wrong question. (indistinct cross talking) Now it's everything. >> Yeah. >> And what I think that, what we're seeing in the ecosystem, is that people are finding the spots that, where they're going to play. Am I going to be on the Edge? >> Yeah. >> Am I going to be on Analytics Play? Am I going to be, you know, Cloud Transition Play? There's a lot of players are now emerging and saying, we're- >> Yeah. >> We're, we now have a place, a part to play. And having that industry view not just of, you know, a commercial customer at that level, but the two of us are lookin' at Teleco, are looking at financial services, at healthcare, at manufacturing. How do these new ecosystem players fit into the- >> (indistinct) lifting. Everyone can see their position there. >> Right. >> We're now being asked for simplicity and talk to me about partner profitability. >> Yes. >> How do I know where to focus my efforts? Am I spread too thin? And, you know, that's, and my advice that the partner ecosystem out there is, hey, let's pick out spots together. Let's really go to, and then strategic solutions that we were talking about is a good example of that. >> Yeah. >> Sounds like composability to me, but not to go back- (laughing) Guys, thanks for comin' on. I think there's a big market there. I think the fog is lifted. People seeing their spot. There's value there. Value creation equals reward. >> Yeah. >> Simplicity. Ease of use. This is the new normal. Great job. Thanks for coming on and sharing. (cross talking) Okay. Back to live coverage after this short break with more day one coverage here from the blue set here in Moscone. (light corporate music)

Published Date : Sep 6 2022

SUMMARY :

coming down the cube. Great to have you on. A lot goin' on, the it's going to be, ya' know, going down. Clearly the cloud's happenin'. Yeah. Talk about where you guys There's a lot that you can Yeah. Yeah. Yeah. I got to say that, you know, but it was either one of you guys. (cross talking) Dave, remember when he said, you know, So, look at the OEMs, you know, So, you know, GreenLake They come to a, you know, an On-Premise. I mean, this is complicated stuff. where you can say, hey, Edge, or in the public cloud, as you go, obviously, the financial model, So that's another phenomenon, you know? It's interesting too, you know, I mean, One of the things I liked Because we've been saying, you know, And when you have Yeah. for all of the various but the old model in the with more complexity. is already in the cycle, so of the technologies, Yeah. What's, that's a great point you made. would be, you know, that I can press the cost out of the box. So you get in whatever. that are coming in that, you know, At the moment, you know, the enablement, you know, it, you know, compute storage? that's needed for, you know, So, to get this right, you You got GreenLake and you So does the customer, So the beauty of the HP ProLiant of how you would have to do this. He said you have to be early to be first. Yeah. So you were- early, but do you have a lead? If you're the best. We go to the source of the What do you look at and We've been in a lot of And we know how that And I can tell you, and Andy Jassy, you know, code to the developer. Which is why there's cake that we've, you know, provisioning with containers. a lot of that into the mix in with the CICD pipeline. I know it's going to get It's just a continuation of, you know, And the industry is really It's about, you know, I slice right like you wouldn't believe. So to speak, you know, How do you guys view that piece of it? is the infrastructure or the middle where, It's all of it. Quick question on the I remember when HP was, you know, So first of all, VMware and HPE, Well before any Broadcom a variety of partners. the answer's absolutely not. And of course, you know, on each other to help us as, you know, that we all have in common. And independent of the Clearly, the wave, we're It's also the customers We believe that to be true. Thanks for the Cloud. So what do you guys see? in a position where, you know, How do you encourage them? you know, from across the ecosystem. and what the (indistinct), you know, It's a big pie that's developing. And then you help- or is it going to be here? is that people are finding the spots that, view not just of, you know, Everyone can see their position there. simplicity and talk to me and my advice that the partner to me, but not to go back- This is the new normal.

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Kumaran Siva, AMD | VMware Explore 2022


 

>>Good morning, everyone. Welcome to the cubes day two coverage of VMware Explorer, 2022 live from San Francisco. Lisa Martin here with Dave Nicholson. We're excited to kick off day two of great conversations with VMware partners, customers it's ecosystem. We've got a V an alumni back with us Kumer on Siva corporate VP of business development from AMD joins us. Great to have you on the program in person. Great >>To be here. Yes. In person. Indeed. Welcome. >>So the great thing yesterday, a lot of announcements and B had an announcement with VMware, which we will unpack that, but there's about 7,000 to 10,000 people here. People are excited, ready to be back, ready to be hearing from this community, which is so nice. Yesterday am B announced. It is optimizing AMD PON distributed services card to run on VMware. Bsphere eight B for eight was announced yesterday. Tell us a little bit about that. Yeah, >>No, absolutely. The Ben Sando smart neck DPU. What it allows you to do is it, it provides a whole bunch of capabilities, including offloads, including encryption DEC description. We can even do functions like compression, but with, with the combination of VMware project Monterey and, and Ben Sando, we we're able to do is even do some of the vSphere, actual offloads integration of the hypervisor into the DPU card. It's, it's pretty interesting and pretty powerful technology. We're we're pretty excited about it. I think this, this, this could, you know, potentially, you know, bring some of the cloud value into, in terms of manageability, in terms of being able to take care of bare metal servers and also, you know, better secure infrastructure, you know, cloudlike techniques into the, into the mainstream on-premises enterprise. >>Okay. Talk a little bit about the DPU data processing unit. They talked about it on stage yesterday, but help me understand that versus the CPU GPU. >>Yeah. So it's, it's, it's a different, it's a different point, right? So normally you'd, you'd have the CPU you'd have we call it dumb networking card. Right. And I say dumb, but it's, it's, you know, it's just designed to go process packets, you know, put and put them onto PCI and have the, the CPU do all of the, kind of the, the packet processing, the, the virtual switching, all of those functions inside the CPU. What the DPU allows you to do is, is actually offload a bunch of those functions directly onto the, onto the deep view card. So it has a combination of these special purpose processors that are programmable with the language called P four, which is one, one of the key things that pan Sando brings. Here's a, it's a, it's a real easy to program, easy to use, you know, kind of set so that not some of, some of our larger enterprise customers can actually go in and, you know, do some custom coding depending on what their network infrastructure looks like. But you can do things like the V switch in, in the, in the DPU, not having to all have that done on the CPU. So you freeze up some of the CPU course, make sure, make sure infrastructure run more efficiently, but probably even more importantly, it provides you with more, with greater security, greater separation between the, between the networking side and the, the CPU side. >>So, so that's, that's a key point because a lot of us remember the era of the tonic TCP, I P offload engine, Nick, this isn't simply offloading CPU cycles. This is actually providing a sort of isolation. So that the network that's right, is the network has intelligence that is separate from the server. Is that, is that absolutely key? Is that absolutely >>Key? Yeah. That's, that's a good way of looking at it. Yeah. And that's, that's, I mean, if you look at some of the, the, the techniques used in the cloud, the, you know, this, this, this in fact brings some of those technologies into, into the enterprise, right. So where you are wanting to have that level of separation and management, you're able to now utilize the DPU card. So that's, that's a really big, big, big part of the value proposition, the manageability manageability, not just offload, but you know, kind of a better network for enterprise. Right. >>Right. >>Can you expand on that value proposition? If I'm a customer what's in this for me, how does this help power my multi-cloud organization? >>Yeah. >>So I think we have some, we actually have a number of these in real customer use cases today. And so, you know, folks will use, for example, the compression and the, sorry, the compression and decompression, that's, that's definitely an application in the storage side, but also on the, just on the, just, just as a, as a DPU card in the mainstream general purpose, general purpose server server infrastructure fleet, they're able to use the encryption and decryption to make sure that their, their, their infrastructure is, is kind of safe, you know, from point to point within the network. So every, every connected, every connection there is actually encrypted and that, that, you know, managing those policies and orchestrating all of that, that's done to the DPU card. >>So, so what you're saying is if you have DPU involved, then the server itself and the CPUs become completely irrelevant. And basically it's just a box of sheet metal at that point. That's, that's a good way of looking at that. That's my segue talking about the value proposition of the actual AMD. >>No, absolutely. No, no. I think, I think, I think the, the, the CPUs are always going to be central in this and look. And so, so I think, I think having, having the, the DPU is extremely powerful and, and it does allow you to have better infrastructure, but the key to having better infrastructure is to have the best CPU. Well, tell >>Us, tell >>Us that's what, tell us us about that. So, so I, you know, this is, this is where a lot of the, the great value proposition between VMware and AMD come together. So VMware really allows enterprises to take advantage of these high core count, really modern, you know, CPU, our, our, our, our epic, especially our Milan, our 7,003 product line. So to be able to take advantage of 64 course, you know, VMware is critical for that. And, and so what they, what they've been able to do is, you know, know, for example, if you have workloads running on legacy, you know, like five year old servers, you're able to take a whole bunch of those servers and consolidate down, down into a single node, right. And the power that VMware gives you is the manageability, the reliability brings all of that factors and allows you to take advantage of, of the, the, the latest, latest generation CPUs. >>You know, we've actually done some TCO modeling where we can show, even if you have fully depreciated hardware, like, so it's like five years old plus, right. And so, you know, the actual cost, you know, it's already been written off, but the cost just the cost of running it in terms of the power and the administration, you know, the OPEX costs that, that are associated with it are greater than the cost of acquiring a new set of, you know, a smaller set of AMD servers. Yeah. And, and being able to consolidate those workloads, run VMware, to provide you with that great, great user experience, especially with vSphere 8.0 and the, and the hooks that VMware have built in for AMD AMD processors, you actually see really, really good. It's just a great user experience. It's also a more efficient, you know, it's just better for the planet. And it's also better on the pocketbook, which is, which is, which is a really cool thing these days, cuz our value in TCO translates directly into a value in terms of sustainability. Right. And so, you know, from, from energy consumption, from, you know, just, just the cost of having that there, it's just a whole lot better >>Talk about on the sustainability front, how AMD is helping its customers achieve their sustainability goals. And are you seeing more and more customers coming to you saying, we wanna understand what AMD is doing for sustainability because it's important for us to work with vendors who have a core focus on it. >>Yeah, absolutely. You know, I think, look, I'll be perfectly honest when we first designed our CPU, we're just trying to build the biggest baddest thing that, you know, that, that comes out in terms of having the, the, the best, the, the number, the, the largest number of cores and the best TCO for our customers, but what it's actually turned out that TCO involves energy consumption. Right. And, and it involves, you know, the whole process of bringing down a whole bunch of nodes, whole bunch of servers. For example, we have one calculation where we showed 27, you know, like I think like five year old servers can be consolidated down into five AMD servers that, that ratio you can see already, you know, huge gains in terms of sustainability. Now you asked about the sustainability conversation. This I'd say not a week goes by where I'm not having a conversation with, with a, a, a CTO or CIO who is, you know, who's got that as part of their corporate, you know, is part of their corporate brand. And they want to find out how to make their, their infrastructure, their data center, more green. Right. And so that's, that's where we come in. Yeah. And it's interesting because at least in the us money is also green. So when you talk about the cost of power, especially in places like California, that's right. There's, there's a, there's a natural incentive to >>Drive in that direction. >>Let's talk about security. You know, the, the, the threat landscape has changed so dramatically in the last couple of years, ransomware is a household word. Yes. Ransomware attacks happened like one every 11 seconds, older technology, a little bit more vulnerable to internal threats, external threats. How is AMD helping customers address the security fund, which is the board level conversation >>That that's, that's, that's a, that's a great, great question. Look, I look at security as being, you know, it's a layered thing, right? I mean, if you talk to any security experts, security, doesn't, you know, there's not one component and we are an ingredient within the, the greater, you know, the greater scheme of things. A few things. One is we have partnered very closely with the VMware. They have enabled our SUV technology, secure encrypted virtualization technology into, into the vSphere. So such that all of the memory transactions. So you have, you have security, you know, at, you know, security, when you store store on disks, you have security over the network and you also have security in the compute. And when you go out to memory, that's what this SUV technology gives you. It gives you that, that security going, going in your, in your actual virtual machine as it's running. And so the, the, we take security extremely seriously. I mean, one of the things, every generation that you see from, from AMD and, and, you know, you have seen us hit our cadence. We do upgrade all of the security features and we address all of the sort of known threats that are out there. And obviously this threats, you know, kind of coming at us all the time, but our CPUs just get better and better from, from a, a security stance. >>So shifting gears for a minute, obviously we know the pending impossible acquisition, the announced acquisition of VMware by Broadcom, AMD's got a relationship with Broadcom independently, right? No, of course. What is, how's that relationship? >>Oh, it's a great relationship. I mean, we, we, you know, they, they have certified their, their, their niche products, their HPA products, which are utilized in, you know, for, for storage systems, sand systems, those, those type of architectures, the hardcore storage architectures. We, we work with them very closely. So they, they, they've been a great partner with us for years. >>And you've got, I know, you know, we are, we're talking about current generation available on the shelf, Milan based architecture, is that right? That's right. Yeah. But if I understand correctly, maybe sometime this year, you're, you're gonna be that's right. Rolling out the, rolling out the new stuff. >>Yeah, absolutely. So later this year, we've already, you know, we already talked about this publicly. We have a 96 core gen platform up to 96 cores gen platform. So we're just, we're just taking that TCO value just to the next level, increasing performance DDR, five CXL with, with memory expansion capability. Very, very neat leading edge technology. So that that's gonna be available. >>Is that NextGen P C I E, or has that shift already been made? It's >>Been it's NextGen. P C I E P C E gen five. Okay. So we'll have, we'll have that capability. That'll be, that'll be out by the end of this year. >>Okay. So those components you talk about. Yeah. You know, you talk about the, the Broadcom VMware universe, those components that are going into those new slots are also factors in performance and >>Yeah, absolutely. You need the balance, right? You, you need to have networking storage and the CPU. We're very cognizant of how to make sure that these cores are fed appropriately. Okay. Cuz if you've just put out a lot of cores, you don't have enough memory, you don't have enough iOS. That's, that's the key to, to, to, you know, our approach to, to enabling performance in the enterprise, make sure that the systems are balanced. So you get the experience that you've had with, let's say your, you know, your 12 core, your 16 core, you can have that same experience in the 96 core in a node or 96 core socket. So maybe a 192 cores total, right? So you can have that same experience in, in a tune node in a much denser, you know, package server today or, or using Melan technology, you know, 128 cores, super, super good performance. You know, its super good experience it's, it's designed to scale. Right. And especially with VMware as, as our infrastructure, it works >>Great. I'm gonna, Lisa, Lisa's got a question to ask. I know, but bear with me one bear >>With me. Yes, sir. >>We've actually initiated coverage of this question of, you know, just hardware matter right anymore. Does it matter anymore? Yeah. So I put to you the question, do you think hardware still matters? >>Oh, I think, I think it's gonna matter even more and more going forward. I mean just, but it's all cloud who cares just in this conversation today. Right? >>Who cares? It's all cloud. Yeah. >>So, so, so definitely their workloads moving to the cloud and we love our cloud partners don't get me wrong. Right. But there are, you know, just, I've had so many conversations at this show this week about customers who cannot move to the cloud because of regulatory reasons. Yeah. You know, the other thing that you don't realize too, that's new to me is that people have depreciated their data centers. So the cost for them to just go put in new AMD servers is actually very low compared to the cost of having to go buy, buy public cloud service. They still want to go buy public cloud services and that, by the way, we have great, great, great AMD instances on, on AWS, on Google, on Azure, Oracle, like all of our major, all of the major cloud providers, support AMD and have, have great, you know, TCO instances that they've, they've put out there with good performance. Yeah. >>What >>Are some of the key use cases that customers are coming to AMD for? And, and what have you seen change in the last couple of years with respect to every customer needing to become a data company needing to really be data driven? >>No, that's, that's also great question. So, you know, I used to get this question a lot. >>She only asks great questions. Yeah. Yeah. I go down and like all around in the weeds and get excited about the bits and the bites she asks. >>But no, I think, look, I think the, you know, a few years ago and I, I think I, I used to get this question all the time. What workloads run best on AMD? My answer today is unequivocally all the workloads. Okay. Cuz we have processors that run, you know, run at the highest performance per thread per per core that you can get. And then we have processors that have the highest throughput and, and sometimes they're one in the same, right. And Ilan 64 configured the right way using using VMware vSphere, you can actually get extremely good per core performance and extremely good throughput performance. It works well across, just as you said, like a database to data management, all of those kinds of capabilities, DevOps, you know, E R P like there's just been a whole slew slew of applications use cases. We have design wins in, in major customers, in every single industry in every, and these, these are big, you know, the big guys, right? >>And they're, they're, they're using AMD they're successfully moving over their workloads without, without issue. For the most part. In some cases, customers tell us they just, they just move the workload on, turn it on. It runs great. Right. And, and they're, they're fully happy with it. You know, there are other cases where, where we've actually gotten involved and we figured out, you know, there's this configuration of that configuration, but it's typically not a, not a huge lift to move to AMD. And that's that I think is a, is a key, it's a key point. And we're working together with almost all of the major ISV partners. Right. And so just to make sure that, that, that they have run tested certified, I think we have over 250 world record benchmarks, you know, running in all sorts of, you know, like Oracle database, SAP business suite, all of those, those types of applications run, run extremely well on AMD. >>Is there a particular customer story that you think really articulates the value of running on AMD in terms of enabling bus, big business outcome, safer a financial services organization or healthcare organization? Yeah. >>I mean we, yeah, there's certainly been, I mean, across the board. So in, in healthcare we've seen customers actually do the, the server consolidation very effectively and then, you know, take advantage of the, the lower cost of operation because in some cases they're, they're trying to run servers on each floor of a hospital. For example, we've had use cases where customers have been able to do that because of the density that we provide and to be able to, to actually, you know, take, take their compute more even to the edge than, than actually have it in the, in those use cases in, in a centralized matter. The another, another interesting case FSI in financial services, we have customers that use us for general purpose. It, we have customers that use this for kind of the, the high performance we call it grid computing. So, you know, you have guys that, you know, do all this trading during the day, they collect tons and tons of data, and then they use our computers to, or our CPUs to just crunch to that data overnight. >>And it's just like this big, super computer that just crunches it's, it's pretty incredible. They're the, the, the density of the CPUs, the value that we bring really shines, but in, in their general purpose fleet as well. Right? So they're able to use VMware, a lot of VMware customers in that space. We love our, we love our VMware customers and they're able to, to, to utilize this, they use use us with HCI. So hyperconverge infrastructure with V VSAN and that's that that's, that's worked works extremely well. And, and, and our, our enterprise customers are extremely happy with that. >>Talk about, as we wrap things up here, what's next for AMD, especially AMD with VMwares VMware undergoes its potential change. >>Yeah. So there there's a lot that we have going on. I mean, I gotta say VMware is one of the, let's say premier companies in terms of, you know, being innovative and being, being able to drive new, new, interesting pieces of technology and, and they're very experimentive right. So they, we have, we have a ton of things going with them, but certainly, you know, driving pin Sando is, is very, it is very, very important to us. Yeah. I think that the whole, we're just in the, the cusp, I believe of, you know, server consolidation becoming a big thing for us. So driving that together with VMware and, you know, into some of these enterprises where we can show, you know, save the earth while we, you know, in terms of reducing power, reducing and, and saving money in terms of TCO, but also being able to enable new capabilities. >>You know, the other part of it too, is this new infrastructure enables new workloads. So things like machine learning, you know, more data analytics, more sophisticated processing, you know, that, that is all enabled by this new infrastructure. So we, we were excited. We think that we're on the precipice of, you know, going a lot of industries moving forward to, to having, you know, the next level of it. It's no longer about just payroll or, or, or enterprise business management. It's about, you know, how do you make your, you know, your, your knowledge workers more productive, right. And how do you give them more capabilities? And that, that is really, what's exciting for us. >>Awesome Cooper. And thank you so much for joining Dave and me on the program today, talking about what AMD, what you're doing to supercharge customers, your partnership with VMware and what is exciting. What's on the, the forefront, the frontier, we appreciate your time and your insights. >>Great. Thank you very much for having me. >>Thank you for our guest and Dave Nicholson. I'm Lisa Martin. You're watching the cube live from VMware Explorer, 22 from San Francisco, but don't go anywhere, Dave and I will be right back with our next guest.

Published Date : Aug 31 2022

SUMMARY :

Great to have you on the program in person. So the great thing yesterday, a lot of announcements and B had an announcement with VMware, I think this, this, this could, you know, potentially, you know, bring some of the cloud value into, but help me understand that versus the CPU GPU. And I say dumb, but it's, it's, you know, it's just designed to go process So that the network that's right, not just offload, but you know, kind of a better network for enterprise. And so, you know, folks will use, for example, the compression and the, And basically it's just a box of sheet metal at that point. the DPU is extremely powerful and, and it does allow you to have better infrastructure, And the power that VMware gives you is the manageability, the reliability brings all of that factors the administration, you know, the OPEX costs that, that are associated with it are greater than And are you seeing more and more customers coming to you saying, And, and it involves, you know, the whole process of bringing down a whole bunch of nodes, How is AMD helping customers address the security fund, which is the board level conversation And obviously this threats, you know, kind of coming at us all the time, So shifting gears for a minute, obviously we I mean, we, we, you know, they, they have certified their, their, their niche products, available on the shelf, Milan based architecture, is that right? So later this year, we've already, you know, we already talked about this publicly. That'll be, that'll be out by the end of this year. You know, you talk about the, the Broadcom VMware universe, that's the key to, to, to, you know, our approach to, to enabling performance in the enterprise, I know, but bear with me one So I put to you the question, do you think hardware still matters? but it's all cloud who cares just in this conversation today. Yeah. But there are, you know, just, I've had so many conversations at this show this week about So, you know, I used to get this question a lot. around in the weeds and get excited about the bits and the bites she asks. Cuz we have processors that run, you know, run at the highest performance you know, running in all sorts of, you know, like Oracle database, SAP business Is there a particular customer story that you think really articulates the value of running on AMD density that we provide and to be able to, to actually, you know, take, take their compute more even So they're able to use VMware, a lot of VMware customers in Talk about, as we wrap things up here, what's next for AMD, especially AMD with VMwares So driving that together with VMware and, you know, into some of these enterprises where learning, you know, more data analytics, more sophisticated processing, you know, And thank you so much for joining Dave and me on the program today, talking about what AMD, Thank you very much for having me. Thank you for our guest and Dave Nicholson.

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*****NEEDS TO STAY UNLISTED FOR REVIEW***** Ricky Cooper & Joseph George | VMware Explore 2022


 

(bright intro music) >> Welcome back everyone to VMware Explore '22. I'm John Furrier, host of the key with David Lante, our 12th year covering VMware's user conference, formerly known as VM-World now rebranded as VMware Explore. You got two great Cube alumni coming on the Cube. Ricky Cooper, SVP worldwide partner commercial VMware. Great to see you, thanks for coming on. >> Thank you. >> We just had a great chat-- >> Good to see you again. >> At HPE discover. And of course, Joseph George, Vice President of Compute Industry Alliances. Great to have you on. Great to see you. >> Great to see you, John. >> So guys, this year is very curious, VMware, a lot going on. The name change of the event. Big move, Bold move. And then they changed the name of the event. Then Broadcom buys them. A lot of speculation, but at the end of the day, this conference... Kind of people were wondering what would be the barometer of the event. We were reporting this morning on the keynote analysis. Very good mojo in the keynote. Very transparent about the Broadcom relationship. The expo floor last night was buzzing. I mean, this is not a show that's looking like it's going to be, you know, going down. This is clearly a wave. We're calling it super cloud, multi-cloud's their theme. Clearly the cloud's happening. Not to date ourselves, but 2013 we were discussing on the-- >> We talked about that, yeah. >> HPE Discover about DevOps infrastructure as code. We're full realization now of that. This is where we're at. You guys had a great partnership with VMware and HPE. Talk about where you guys see this coming together because the customers are refactoring, they are looking at cloud native, the whole Broadcom visibility to the VMware customer bases activated them. They're here and they're leaning in. What's going on? >> Yeah absolutely, we're seeing a renewed interest now as customers are looking at their entire infrastructure, bottoms up all the way up the stack and the notion of a hybrid cloud, where you've got some visibility and control of your data and your infrastructure and applications. Customers want to live in that sort of a cloud environment. And so we're seeing a renewed interest, a lot of conversations we're having with customers now, a lot of customers committing to that model, where they have applications and workloads running at the edge in their data center and in the public cloud in a lot of cases. But having that mobility, having that control, being able to have security in their own control. There's a lot that you can do there. And obviously partnering with VMware. We've been partners for so long. >> 20 years, at least. >> At least 20 years. Back when they invented stuff. They were inventing way-- >> VMware's got a very technical culture, but Ricky, I got to say that we commented earlier when Ragu was on the CEO now CEO, I mean legendary product guy, set the trajectory to VMware, everyone knows that. I can't know whether it was VMware or HP, HP before HPE coined Hybrid. Cause you guys were both on, I can't recall Dave, which company coined it first, but it was either one of you guys. Nobody else was there. >> It was the partnership. (men chuckle) >> Hybrid Cloud I had a big thing with Pat Gelsinger, Dave. Remember when he said he got in my grill on theCube, live, but now you see. >> You focus on that multi-cloud aspect. So you've got a situation where our customers are looking at multi-cloud and they're looking at it, not just as a flash in the pan. This is here for five years, 10 years, 20 years. Okay. So what does that mean then to our partners and to our distributors, you're seeing a whole seed change. You're seeing partners now looking at this. So look at the OEMs, the ones that have historically been vSphere customers and now saying they're coming in, drove saying, okay, what is the next step? Well, how can I be a multi-cloud partner with you? How can I look at other aspects that we're driving here together? So GreenLake is a great example. We keep going back to GreenLake and we are partaking in GreenLake at the moment. The real big thing for us is going to be right. Let's make sure that we've got the agreements in place that support this Sasson subscription motion going forward. And then the sky's the limit for us. >> You're plugging that right into. >> Well, here's why, here's why, so customers are loving the fact that they can go to a public cloud and they can get an SLA. They come to an on-premise, you've got the hardware, you've got the software, you've got the guys on board to maintain this through its life cycle. I mean, this is complicated stuff. Now we've got a situation where you can say, Hey, we can get an SLA on premise. >> And I think what you're seeing is it's very analogous to having a financial advisor, just manage your portfolio. You're taking care of just submitting money. That's really a lot of what a lot of the customers have done with the public cloud. But now a lot of these customers are getting savvy. They have been working with VMware technologies and HPE for so long. they've got expertise. They know how they want their workloads architected. Now we've given them a model where they can leverage the cloud platform to be able to do this, whether it's on premise, the edge or in the public cloud, leveraging HPE GreenLake and VMware. >> Is it predominantly or exclusively a managed service or do you find some customers saying, hey, we want to manage ourself. What are you seeing is the mix there? >> It is not predominantly managed services right now. We're actually, as we are growing last time we talked at HPE discover. We talked about a whole bunch of new services that we've added to our catalog. It's growing by leaps and bounds. A lot of folks are definitely interested in the pay as you go, obviously the financial model, but are now getting exposed to all the other management that can happen. There are managed services capabilities, but actually running it as a service with your systems on-prem is a phenomenal idea for all these customers. And they're opening their eyes to some new ways to service their customers better. >> And another phenomenon we're seeing there is where partners such as HPA, using other partners for various areas of the services implementation as well. So that's another phenomenon. You're seeing the resale motion now going into a lot more of the services motion. >> It's interesting too. I mean the digital modernization that's going on, the transformation whatever you want to call it, is complicated, that's clear. One of the things I liked about the keynote today was the concept of cloud chaos, because we've been saying quoting Andy Grove, Next Intel, let chaos rain and rain in the chaos. And when you have inflection points, complexity, which is the chaos, needs to be solved and whoever solves it and kicks the inflection point, that's up and to the right. >> So prime idea right here. So. >> GreenLake is, well. >> Also look at the distribution model and how that's changed a couple of points on a deal. Now they're saying I'll be your aggregator. I'll take the strain and I'll give you scale. I'll give you VMware scale for all of the various different partners, et cetera. >> Yeah. So let's break this down because this is, I think a key point. So complexity is good, but the old model in the enterprise market was, you solve complexity with more complexity and everybody wins. Oh yeah, we're locked in. That's not what the market wants. They want self- service, they want as a service, they want easy, developer first security data ops. DevOps is already in the cycle. So they're going to want simpler, easier, faster. >> And this is kind of why I I'll say for the big announcement today here at VMware Explorer around the VMware vSphere distributed services engine, project Monterey that we've talked about for so long, HPE and VMware and AMD with the Pensando DPU actually work together to engineer a solution for exactly that. The capabilities are fairly straightforward in terms of the technologies, but actually doing the work to do integration, joint engineering, make sure that this is simple and easy and able to be running HPE GreenLake. >> We invested in Pensando right, we are investors. >> What's the benefit of that. That's a great point. You made what's the value to the customer bottom line, that deep, co-engineering, co-partnering, what is it deliver that others don't do? >> Yeah. Well, I think one example would be a lot of vendors can say we support it. >> Yep. That's great. That's actually a really good move, supporting it. It can be resold. That's another great move. I'm not mechanically inclined to where I would go build my own car. I'll go to a dealership and actually buy one that I can press the button and I can start it and I can do what I need to do with my car. And that's really what this does is the engineering work that's gone on between our two companies and AMD Pensando as well as the business work to make that simple and easy that transaction to work. And then to be able to make it available as a service is really what made, that's why it's such a winner here... >> But, it's also a lower cost out of the box. Yes. So you get in whatever it's called a 20%. Okay. But there's nuance because you're also on a new technology curve and you're able to absorb modern apps. We use that term as a promo, but when I say modern apps, I mean data, rich apps, things that are more AI driven. Not the conventional, not that people aren't doing, you know, SAP and CRM, they are. But, there's a whole slew of new apps that are coming in that traditional architectures aren't well suited to handle from a price performance standpoint. This changes that doesn't it? >> Well, you think also of going to the next stage, which is the go to market between the two organizations that before at the moment, HPE is running off doing various different things. We were running off to. Again, that chaos that you're talking about in cloud chaos, you got to go to market chaos, but by simplifying four or five things, what are we going to do really well together? How do we embed those in GreenLake and be known in the marketplace for these solutions? Then you get an organization that's really behind the go to market. You can help with sales, activation, the enablement. And then we benefit from the scale of HPE. >> Yeah. What are those solutions, I mean... Is it just, is it IS? Is it compute storage? Is it specific SAP? Is it VDI? What are you seeing out there? >> So right now for this specific technology, we're educating our customers on what that could be. And at its core, this solution allows customers to take services that normally and traditionally run on the compute system and run on a DPU now with project Monterey. And this is now allowing customers to think about where are their use cases. So I'm rather than going and say, use it for this. We're allowing our customers to explore and say, okay, here's where it makes sense. Where do I have workloads that are using a lot of compute cycles on services at the compute level? That could be somewhere else like networking as a great example, and allowing more of those compute cycles to be available. So where there are performance requirements for an application where there are timely response that's needed for results to be able to take action on, to be able to get insight from data really quick. Those are places where we're starting to see the services moving onto something like a DPU. And that's where this makes a whole lot more sense. >> Okay, so to get this right? You got the hybrid cloud, right? You got GreenLake and you got the distributed engine. What's that called? >> It's HPE Proliant Proliant with the VMware, VSphere. >> VSphere. That's the compute distributed. Okay. So does the customer, how do you guys implement that with the customer all three at the same time or they mix and match? How's that work? >> All three of those components. So the beauty of the HP Proliant with VMware vSphere distributed services engine also now is project Monterey for those that are keeping notes at home. Again already pre-engineered so we've already worked through all the mechanics of how you would have to do this. So it's not something you have to go figure out how you build, get deployment, work through those details. That's already done. It is available through HPE GreenLake. So you can go and actually get it as a service in partnership with our customer, our friends here at VMware. And because if you're familiar and comfortable with all the things that HP Proliant has done from a security perspective, from a reliability perspective, trusted supply chain, all those sorts of things, you're getting all of that with this particular solution. >> Sumit Dhawan had a great quote on theCube just a hour or so ago. He said you have to be early to be first. Love that quote. Okay. So you were first, you were probably a little early, but do you have a lead? I know you're going to say yes. Okay. Let's just assume that okay. Relative to the competition, how do you know? How do you determine that? >> If we have a lead or not? >> Yeah, if you lead, if you're the best. >> We go to the source of the truth, which is our customers. >> And what do they tell you? What do you look at and say, okay, now, I mean, when you have that honest conversation and say, okay, we are, we're first, we're early, we're keeping our lead. What are the things that you look at, as indicators? >> I'll say it this way. We've been in a lot of businesses where we do compete head-to-head in a lot of places and we know how that sales process normally works. We're seeing a different motion from our customers. When we talk about HPE GreenLake, there's not a lot of back and forth on, okay, well let me go shop around. It is HP GreenLake, let's talk about how we actually build this solution. >> And I can tell you from a VMware perspective, our customers are asking us for this the other way around. So that's a great sign. Is that, Hey, we need to see this partnership come together in GreenLake. >> Yeah. Okay. So you would concur with that? >> Absolutely. So third party validation. >> From Switzerland. Yeah. >> Bring it with you over here. >> We're talking about this earlier on, I mean, of course with I mentioned earlier on there's some contractual things that you've got to get in place as you are going through this migration into Sasson subscription, et cetera. And so we are working as hard as we can to make sure, Hey, let's really get this contract in place as quickly as possible, it's what the customers are asking us. >> We've been talking about this for years, you know, see containers being so popular. Now, Kubernetes becoming that layer of bringing people to bringing things together. It's the old adage that Amazon used to coin and Andy Jassy, they do the undifferentiated, heavy lifting. A lot of that's now that's now cloud operations. Underneath is infrastructure's code to the developer, right. That's at scale. >> That's right. >> And so you got a lot of heavy lifting being done with GreenLake. Which is why there's no objections probably. >> Right absolutely. >> What's the choice. What do you even shop? >> Yeah. There's nothing to shop around. >> Yeah, exactly. And then we've, that is really icing on the cake that we've, we've been building for quite some time. There is an understanding in the market that what we do with our infrastructure is hardened from a reliability and quality perspective. Times are tough right now, supply chain issues, all that stuff, we've talked about it. But at HPE, we don't skimp on quality. We're going to spend the dollars and time on making sure we got reliability and security built in. It's really important to us. >> We get a great use case, the storage team, they were provisioning with containers. Storage is a service, instantly. We're seeing with you guys with VMware, your customers bringing in a lot of that into the mix as well. I got to ask. Cause every event we talk about AI and machine learning, automation and DevOps are now infiltrating in with the Ci/CD pipeline security and data become a big conversation. >> Agreed. >> Okay. So how do you guys look at that? Okay. You sold me on green. I've been a big fan from day one. Now it's got maturity on it. I know it's going to get a lot more headroom to do there. It's still a lot of work to do, but directionally it's pretty accurate. It's going to be going to be success. There's still concerns about security, the data layer. That's agnostic of environment, private cloud hybrid, public and edge. So that's important and security has got a huge service area. These are a work in progress. How do you guys view those? >> I think you've just hit the nail on the head. I mean, I was in the press and journalist meetings yesterday and our answer was exactly the same. There is still so much work that can be done here. And I don't think anybody is really emerging as a true leader. It's just a continuation of trying to get that right. Because it is what is the most important thing to our customers. And the industry is really sort of catching up to that. >> And when you start talking about privacy and when you... It's not just about company information, it's about individuals information. It's about information that if exposed actually could have real impact on people. So it's more than just an IT problem. It is actually, and from HP's perspective, security starts from when we're picking our suppliers for our components. There are processes that we put into our entire trusted supply chain from the factory on the way up. I liken it to my golf swing, my golf swinging. I slice, right lik you wouldn't believe. But when I go to the golf pros, they start me back at the mechanics, the foundational pieces, here's where the problems are and start working on that. So my view is our view is if your infrastructure is not secure, you're going to have troubles with security as you go further up. >> Stay in the sandbox, so to speak, they're driving range on the golf analogy there. I love that. Talk about supply chain security real quick. Because you mentioned supply chain on the hardware side, you're seeing a lot of open source and supply chain in software trusted software. How does GreenLake look at that? How do you guys view that piece of it? That's an important part. >> Yeah, security is one of the key pillars that we're actually driving as a company right now. As I said, it's important to our customers as they're making purchasing decisions. And we're looking at it from the infrastructure all the way up to the actual service itself. And that's the beauty of having something like HP GreenLake, we don't have to pick is the infrastructure or the middle where, or the top of stack application, we can look at all of it. Yeah. It's all of it. That matters. >> Question on the ecosystem posture, so, I remember when HP was one company and then the GSIs were a little weird with HP because of EDS, you know, had data protector. So we weren't really chatting up Veeam at the time. And as soon as the split happened, ecosystem exploded. Now you have a situation where your Broadcom is acquiring VMware. You guys big Broadcom customer, has your attitude changed or has it not because, oh, we meet where the customers are. You've always said that, but have you have leaned in more? I mean, culturally is HPE, HPE now saying, hmm, now we have some real opportunities to partner in new ways that we don't have to sleep with one eye open, maybe. >> So I would some first of all, VMware and HPE, we've got a variety of different partners, we always have. If well, before any Broadcom announcement came along. We've been working with a variety of partners and that hasn't changed and that hasn't changed. And if your question is, has our posture toward VMware changed that all the answers absolutely not. We believe in what VMware is doing. We believe in what our customers are doing with VMware, and we're going to continue to work with VMware and partner with you. >> And of course we had to spin out ourselves in November of last year, which I worked on the whole Dell, whole Dell piece. >> But, you still had the same chairman. >> But since then, I think what's really become very apparent. And it's not just with HPE, but with many of our partners, many of the OEM partners, the opportunity in front of us is vast. And we need to rely on each other to help us solve the customer problems that are out there. So there's a willingness to overlook some things that in the past may have been barriers. >> But it's important to note also that it's not that we have not had history, right? Over... We've got over 200,000 customers join. >> Hundreds of millions of dollars of business. >> 100,000, over 10,000 or a 100,000 channel partners that we have in common. Numerous , numerous... >> And independent of the whole Broadcom overhang there, there's the ecosystem floor. Yeah, the expo floor. I mean, it's vibrant. I mean, there's clearly a wave coming. Ricky, we talked about this briefly at HPE Discover. I want to get an update from your perspective, both of you, if you don't mind weighing in on this, clearly the wave we calling it super cloud. Cause it's not just, multi-cloud completely different looking successes, >> Smart Cloud. >> It's not just vendors. It's also the customers turning into clouds themselves. You look at Goldman Sachs. I think every vertical will have its own power law of cloud players in the future. We believe that to be true. We're still testing that assumption, but it's trending in when you got OPEX has to go to in fund statement. CapEx goes to thanks for the cloud. All that's good, but there's a wave coming and we're trying to identify it. What do you guys see as this wave cause beyond multi-cloud and the obvious nature of that will end up happening as a state and what happens beyond that interoperability piece? That's a whole nother story and that's what everyone's fighting for. But everyone out in that ecosystem, it's a big wave coming. They got their surfboards. They're ready to go. So what do you guys see? What is the next wave that everyone's jacked up about here? >> Well, I think the multi-cloud is obviously at the epicenter. If you look at the results that are coming in, a lot of our customers, this is what's leading the discussion. And now we're in a position where we've brought many companies over the last few years, they're starting to come to fruition. They're starting to play a role in how we're moving forward. Some of those are a bit more applicable to the commercial space. We're finding commercial customers are never bought from us before never hundreds and hundreds are coming through our partner networks every single quarter. So brand new to VMware, the trick then is how do you nurture them? How do you encourage them? >> So new logos are coming in? >> New logos are coming in all the time, all the time from across the ecosystem. It's not just the OEMs, it's all the way back. >> So the ecosystem's back for VMware. >> Unbelievably. So what are we doing to help that? There's two big things that we've announced in the recent weeks is that partner connect 2.0. When I talk to you about multi-cloud and multicardt the customers are doing, you see that trend. Four, five different separate clouds that we've got here. The next piece is that they're changing their business models with the partners. Their services is becoming more and more apparent, etc. And the use of other partners to do other services deployment or this stuff is becoming prevalent. Then you've got the distributors that I talked about were there. Then you route to market, then you route to business. So how do you encapsulate all of that and ensure your rewarding partners on all aspects of that? Whether it's deployment, whether it's test and debt, it's a points based system we've put in place now. >> It's a big pie. That's developing the market's getting bigger. >> It's getting so much bigger and then help. >> You agree obviously with that. >> Yeah, absolutely, in fact, I think for a long time we were asking the question of, is it going to be there or is it going to be here? Which was the wrong question now it's everything. Yes. And what I think that what we're seeing in the ecosystem is people are finding the spots where they're going play. Am I going to be on the edge? Am I going to be an analytics play? Am I going to be a cloud transition play? A lot of players are now emerging and saying, we now have a place, a part to play. And having that industry view, not just of a commercial customer at that level, but the two of us are looking at Telco, are looking at financial services, at healthcare, at manufacturing. How do these new ecosystem players fit into it? >> ... is lifting, everyone can see their position there. >> We're now being asked for simplicity and talk to me about partner profitability. How do I know where to focus my efforts? Am I've spread too thin? And my advice that a partner ecosystem out there is, Hey, let's pick out spots together. Let's really go to, and then strategic solutions that we were talking about is good example of that. >> Sounds like composability to me, but not to go back guys. Thanks for coming on. I think there's a big market there. I think the fog is lifted, people seeing their spot there's value there. Value creation equals reward. Yeah. Simplicity, ease of use. This is the new normal great job. Thanks for coming on sharing. Okay. Back live coverage after this short break with more day one coverage here from the blue set here in Moscone.

Published Date : Aug 31 2022

SUMMARY :

the key with David Lante, Great to have you on. it's going to be, you know, going down. the whole Broadcom visibility and in the public cloud in a lot of cases. They were inventing way-- set the trajectory to VMware, It was the partnership. but now you see. So look at the OEMs, fact that they can go to a lot of the customers have done What are you seeing is the mix there? all the other management that can happen. You're seeing the resale motion One of the things I liked So prime idea right here. all of the various different DevOps is already in the cycle. but actually doing the right, we are investors. What's the benefit of that. a lot of vendors can say we And then to be able to make cost out of the box. behind the go to market. What are you seeing out there? of those compute cycles to be You got the hybrid cloud, right? with the VMware, VSphere. So does the customer, all the mechanics of how you So you were first, you We go to the source of the truth, What are the things that We've been in a lot of And I can tell you So you would concur with that? So third party validation. Yeah. got to get in place as you are It's the old adage that And so you got a lot of heavy lifting What's the choice. There's nothing to shop around. the market that what we do with We're seeing with you guys with VMware, So how do you guys look at that? And the industry is really the factory on the way up. Stay in the sandbox, so to speak, And that's the beauty of having And as soon as the split changed that all the And of course we had many of the OEM partners, But it's important to note Hundreds of millions that we have in common. And independent of the We believe that to be true. the trick then is how do you nurture them? It's not just the OEMs, When I talk to you about That's developing the It's getting so much Am I going to be on the edge? ... is lifting, everyone that we were talking about is This is the new normal great job.

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Raj Rajkotia, LootMogul | Monaco Crypto Summit 2022


 

>>Hello, welcome back to the cubes coverage of Monaco, crypto summit presented by digital bits. It's a conference where a lot of the people using digital bits and the industry coming together around the future of crypto in the applicates got a great guest garage, rod cot, founder, and CEO of an innovative company. Love this co I love this company, Luke mogul, Rob, thanks for coming on the queue. Appreciate it. Oh, >>Thank you for having >>Us. Yeah. So I checked out what you guys are doing. You've got the sports metaverse angle going on with super valuable, cuz sports is super entertaining. Uh, people are engaged. There's huge fan base, huge online now, digital convergence going on with the physical, you know, you see all kinds of sports betting going on now everything's going digital. There's a whole nother consumer experience going on with sports and the game is still the same on the, on the field or so to, or the court. That's correct. Yeah. Now it's going to digital take a minute to explain what you guys are working on. >>Yeah, so yes, we are building out a sports ERs where we are bringing athletes, whether they're NBA stars, NFL stars, w N B a many of those athletes into meows giving them the ownership of the entire, um, meows commerce along with gameplay. So that's something from our perspective, this, uh, this is something that we're focused on. We're building out stadiums. Athletes can own stadiums. Athlete can create their own training centers, media hubs. Um, and imagine Lisa, Leslie for example, is building out a woman leadership sports academy, right? We have Michael Cooper building out defensive academy. So those are all the brands. We have 174 NBA w N B stars. And, um, and we are building out this, >>The brand is the brand, is the platform that's correct. That's the trend we're seeing. And it's, it's also an extension of their reach in community. So there's, they can convert their star power and athlete with owner's approval. If they probably write it on to the contracts, he, they can imagine all the complications, but they bring that online and extend that energy and brand equity yep. To fans and social network. Yeah. >>And many of these athletes are tremendous successful in their web two careers, right? Yeah. Um, some are current athletes, some are former athletes, but they have built such a brand persona where people are following them on Instagram. For example, Carlos Boozer. He has like almost 6 million followers between Twitter and Instagram and those kind of brands are looking or how do I give back to the community? How do I engage with my community and web three? And especially with our platform, we are giving that power back to the players. >>So you guys got some big names booers on there. You mentioned Carlos Boozer. You mentioned that Lisa, Leslie others among others, Michael Cooper throw back to the old Lakers, uh, magic. Johnson's kind actually here in crypto. We just saw him in the lobbies and in dinner and the other night, um, at Nobu, um, you got a lot of NBA support. Take a take, take, even explain how you're working this angle. Uh, you got some great traction, uh, momentum. Um, you got great pedigree, riot games in your career. Uh, you kind of get the world, the tech world, the media world, as it comes together. What's the secret sauce here? Is it the NBA relationship combination of the team explained >>It's really focusing on what, uh, we are building on me was focusing on players first, right? So players are literally, we call our platform as, uh, owned by the players, made for the players. Uh, and engagement is really all done through the players, right? So that's our key sauce. And when we worked out with NBA, we, we are part of the NBA BPA acceleration program for 2022 that is funded by a six Z, uh, and, and many others. Um, and our partnership with league is very critical. So it's not only partnered with player association partnered with leagues, whether it's NBA, w N B a NFL. So those are the venues. And this becomes almost a program, especially for athletes to really generate this lifetime engagement and royalty model because some of this famous athletes really want to give back to the communities. So like for example, I use Lisa Leslie a lot, but Lisa, Leslie really wants to empower women leadership, leadership, and really help, um, women in sports, for example. Right? So those are the angles that, um, that really people are excited about. >>Well, for the people watching that might not understand some of the ins and outs of sports and, and rod, your background in your team, it's interesting. The sports teams have been on the big day to train for many, many years. You look at all the stadiums. Now they've got mobile devices, they got wifi under the chairs. They use data and technology to manage the team. Mm-hmm, <affirmative> manage the stadium and venue and operations suppliers, whatnot. And then also the fans. So you, they, they got about a decade or so experience already in the digital world. This is not new to the, to the sports world. Yeah. So you guys come to the table kind of at a good time. >>Yeah. Especially the defi of the sports, right? So there's a defi of the finance, but this is the really, uh, a, a decentralization of the sports is something that there's a lot of traction. And there are many companies that are really focusing on that. Our focus obviously is players first, right? How do we give power to the players? Uh, and those are really driving the entire engagement. And also the brands >>How's the NBA feel about this because, you know, you got the NBA and you get the team, you got the owners. I mean, the democratization of the players, which I love by the way that angle kind of brings their power. Now's the new kind of balance of power. How is the NBA handling this? What's some of the conversations you've had with the, the organization. >>Yeah. So obviously there are a lot of things that, uh, people have to be careful about, right? They have existing contracts, existing, digital media rights. Um, so that's something that, uh, we have to be very tactful when we are working with NBA and NPA, uh, on what we can say, we cannot say. So that is obviously they have a lot of existing multimillion or billion dollar contracts that they cannot void with the web because the evolution of web three, >>You know, I love, uh, riffing on the notion of contract compliance when there's major structural change happening. Remember back in baseball, back in the days before the internet, the franchise rights was geographic territory. Mm-hmm <affirmative> well, if you're the New York Yankees, you're doing great. If you're Milwaukee, you're not doing too good, but then comes the internet. That's good. That's no geography. There's no boundaries. That's good. So you're gonna have stadiums have virtual Bo. So again, how do they keep up with the contracts? Yeah. I mean, this is gonna be a fundamental issue. >>That's >>Good. Good. And I think if they don't move, the players are gonna fill that void. >>That's correct. Yeah. And especially with this, this an IL deal, right. That happened for the players, uh, especially college athletes. So we are in process of onboarding 1.5 million college athletes. Uh, and those athletes are looking for not only paying for the tuition for the colleges, but also for engagement and generating this early on, uh, >>More okay. Rod, we're gonna make a prediction here in the cube, 20, 20 we're in Monaco, all the NBA, NHL, the teams they're gonna be run by player Dows. Yeah. What do you think? A very good prediction. Yeah. Very good prediction. Yeah. I mean you, I mean, that's a joke, I'm joking aside. I mean, it's kind of connecting the dots, but you know, whether that happens or not, what this means is if this continues to go down this road, that's correct. Get the players collectively could come together. Yeah. And flip the script. >>Yeah. And that's the entire decentralization, right. So it's like the web three has really disrupted this industry as you know. Um, and, and I know your community knows that too. >>Of course, course we do. We love it. >>Something from sports perspective, we are very excited. >>Well, I love it. Love talking. Let's get to the, to the weeds here on the product, under the hood, tell about the roadmap, obviously NFTs are involved. That's kind of sexy right now. I get the digital asset model on there. Uh, but there's a lot more under the coverage. You gotta have a platform, you gotta have the big data and then ultimately align into connecting other systems together. How do you view the tech roadmap and the product roadmap? What's your vision? >>Yeah. So the, the one thing that you had to be T full, uh, as a company, whether it's LUT, mogul or any other startup, is you have to be really part of the ecosystem. So the reason why we are here at Monaco is that we obviously are looking at partnership with digital bits, um, and those kind of partnership, whether it's fourth centric, centric are very critical for the ecosystem in the community to grow. Um, and that's one thing you cannot build a, another, uh, isolated metaverse right? So that's one thing. Many companies have done it, but obviously not. >>It's a wall garden doesn't work. >>Exactly. So you have to be more open platform. So one things that we did early on in our platform, we have open APIs and SDKs where not only you as an athlete can bring in your, uh, other eCommerce or web, uh, NFTs or anything you want, but you can also bring in other real estate properties. So when we are building out this metaverse, you start with real estate, then you build out obviously stadiums and arenas and academies training academies, but then athletes can bring their, uh, web commerce, right. Where it's NFT wearables shoe line. So >>Not an ecosystem on top of Luke Mo. So you're like, I'm almost like you think about a platform as a service and a cloud computing paradigm. Yeah. Look different, not decentralized, but similarly enabling others, do the heavy lifting on their behalf. Yeah. Is that right? >>So that's correct. Yes. So we are calling ourself as the sports platform as a service, right. So we want to add the word sports because we, uh, in, in many contexts, right. When you're building metaverse, you can get distracted with them, especially we are in Los Angeles. Right. >>Can I get a luxury box for the cube and some of the metaverse islands and the stadiums you're doing? >>We, we are working >>On it. We're >>Definitely working on, especially the, uh, Los Angeles, uh, stadium. Yeah. >>Well, we're looking for some hosts, anyone out there looking for some hosts, uh, for the metaverse bring your avatar. You can host the cube, bro. Thanks for coming on the cube. Really appreciate. What's the, what's next for you guys, obviously, continuing to build momentum. You got your playful, how many people on the team what's going on, give a plug for the company. What are you looking for share with the audience, some of the, some of your goals. Yeah. >>So, uh, the main thing we're looking for is really, um, from a brand perspective, if you are looking at buying properties, this would be an amazing time to buy virtual sports stadium. Um, so we are, obviously we have 175 stadiums in roadmap right now. We started with Los Angeles. Then we are in San Francisco, New York, Qatar, Dubai. So all those sports stadiums, whether they're basketball, football, soccer are all the properties. And, uh, from a community perspective, if you want to get an early access, we are all about giving back to the community. Uh, so you can buy it at a much better presale price right now. Uh, so that's one, the second thing is that if you have any innovative ideas or a player that you want to integrate into, we have an very open platform from a community engagement perspective. If you have something unique from a land sale perspective yeah. Or the NFD perspective plug, contact us at, at Raj lumo.com. >>And I'm assuming virtual team, you in LA area where where's your home. >>So, yeah, so I live in Malibu, um, and our office is in Santa Monica. We have an office in India. Uh, we have few developers also in Europe. So, uh, and then we are team of 34 people right now >>Looking to hire some folks >>We are looking for, what >>Are you, what are you looking for? >>So, uh, we are looking for a passionate sports, uh, fanatics. >>It's a lot, not hard to find. Yeah. >><laugh> who knows how to also code. Right? So from blockchain perspective, we are, uh, chain agnostic. Uh, but obviously right now we are building on polygon, but we are chain agnostic. So if you have any blockchain development experience, uh, that's something we, we are looking for. Yeah. >>RA, thanks for coming out. Luke Mo check him out. I'm John furry with the cube here in Monaco for the mono crypto summit presented by digital bits. We got all the action, a lot of great guests going on, stay with us for more coverage. Um, John furrier, thanks for watching.

Published Date : Jul 30 2022

SUMMARY :

It's a conference where a lot of the people using digital bits and the industry coming together around the future of crypto in the applicates Now it's going to digital take a minute to explain what you guys are working on. So that's something from our perspective, this, uh, this is something that we're focused on. The brand is the brand, is the platform that's correct. we are giving that power back to the players. So you guys got some big names booers on there. So players are literally, we call our platform as, uh, So you guys come to the And also the brands How's the NBA feel about this because, you know, you got the NBA and you get the team, you got the owners. Um, so that's something that, uh, we have to be very tactful when we are So again, how do they keep up with the contracts? So we are in process of onboarding 1.5 million college athletes. I mean, it's kind of connecting the dots, but you know, whether that happens or not, what this means is if So it's like the web three has really Of course, course we do. I get the digital asset model on there. So the reason why we are So you have to be more open platform. do the heavy lifting on their behalf. So we want to add the word sports because we, uh, in, in many contexts, On it. Yeah. You can host the cube, bro. Uh, so that's one, the second thing is that if you have any innovative ideas or a player that you want to integrate into, So, uh, and then we are team of It's a lot, not hard to find. So if you have any blockchain development experience, uh, that's something we, We got all the action, a lot of great guests going on, stay with us for more coverage.

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Ricky Cooper, VMware & Rocco Lavista, HPE | HPE Discover 2022


 

>>The cube presents HPE discover 2022 brought to you by HPE, >>Where back you watching the Cube's coverage. HPE discover 2022. This is day three, Dave Valante with John furrier. Ricky Cooper is here. He is the vice president slash newly minted SP we're gonna talk about that of global and transformational partners at VMware and rock LA Vista. Who's the vice president of worldwide GreenLake cloud services at the transformation, the transformational partner of Hewlett Packard enterprise guys. Welcome to the program. Thanks for coming >>On. Thank you. Thank you very much. Thank >>You. So really interesting title and you've got a new role. Yeah. Right. Explain that. >>Well, I'm the interim SVP for the channel and for the commercial business at VMware, I also have the global, my existing role is global and transformational partners. So that's our, you know, our largest OEMs and also the transformational partners, which is more the, you know, the, the reseller stroke, um, services element of our business. >>I remember in, uh, John and I started the cube in 2010. Yeah. And the second show we did, third show actually was wasm world 2010. >>And Ritz was the CEO at the time, huge >>Booth. It was amazing. And, and HP at the time was all over, you know, of, of the cube and of course, world, and you guys have been partners for a long, long time Roco. So maybe give us a little bit >>Of the history AB absolutely. So for 20 years, H P H P has been partnered with VMware in delivering virtualization technology and solutions to our customer base. And while that partnership is strong, and I remember some of the market share numbers were like 45% of VMware software stack is running on HPE servers and technology. I think about how that's evolved, right? Like strong history, strong partnership. And when I say strong, I'm not talking about marketing fluff, I'm not talking about slideware. I'm talking about at a ground level that the account teams get together and talk about what those customers that they're working with. They get together and figure out what outcome they're trying to solve for. And we bring that technology together. Now, layering GreenLake GreenLake is taking at the heart of what VMware does with their software stack, combining it with our infrastructure solutions and providing IAS, PAs and CAS capabilities to our customers at the edge in their core, whether it's a data center or, um, colo, as well as providing the common operating model into public cloud. And so we embrace, and the partnership is only getting stronger because of what VMware does with us now with GreenLake, which is everything, what HPE is >>About that is well, well said, I gotta say, I gotta say that was purposely. That was really crisp and, and not to kind of go back and look at the history of the cube, but we've been covering both of you guys. Mm-hmm, <affirmative> deeply been watching the transformation of both companies. It's so clear that VMware is so deep in the operational side of it. Yeah. It's been one of the hallmarks of VMware mm-hmm <affirmative>, uh, vSphere, um, all that technology. You guys have been powering with the hardware now, GreenLake, we had a demo yesterday with the storage team, they're provisioning, storage, Amazon storage, and on premise and edge. So we see VMware as a massive service layer in this new model. Very key. How deep, uh, is it going now with the GreenLake? Can you share what's different with the relationship, I get the account deep account partner sharing, but now that green Lake's out there, you have an ecosystem. VMware has an ecosystem. Absolutely. A big one. Yeah. You know, so take >>This and is really where we're looking to improve things. So let me, let me start by saying, we've just been voted the 20, 20, uh, partner of the year, uh, here with HPE this week. And that news is out there and, uh, was issued a couple of days ago, which is fantastic for the two companies and shows the direction where we are now and where we're looking to go forward. I think there's a lot of work to be done behind the scenes. As we emerge as an independent company, there's a lot of work to be done behind the scenes on how we look at our broader ecosystem and certainly our largest OEMs of which, you know, HPE, as Roco said, 20 years of great partnership there, the next stage is how do we really get the teams equipped and plug into GreenLake? Um, you know, we've had a relationship very well known with Dell for the last, you know, for the last five years, we've grown that business at an amazing rate. We've got a whole bunch of personnel still working on, on those areas. We're in a position now where we can sort of redeploy some of those, um, over some of the headcount to really drive our mission here with our other partners. And certainly with HPE, >>Well, the integration piece that you guys have co co-engineering on that's well documented. Yeah. But with the ecosystem specifically, this is a net new thing for GreenLake and frankly, us analysts. And we had IDC on yesterday. We're looking at that as a benchmark, we're gonna be measuring GreenLake success by how well the ecosystem is so correct. Welcome to the party, VMware and HPE. That is it. You didn't have to have that big ecosystem cuz you had the channel, your HP had a strong channel mm-hmm <affirmative> but now it's an ecosystem game. Talk about that. >>Customers have that expectation, right? And if you think about what we've built, we've got an ecosystem we re we, um, announced Mar the marketplace for GreenLake right now, VMware has their own marketplace, but by standardizing on their technology in our private cloud enterprise, which was also announced here at discover, which is deeply rooted with VMware technology in it, we now are able to take advantage of their marketplace. Plus all the others that we're bringing into GreenLake and effectively solve for the customer's most complex business problems. Because if you want to be successful, you have to think that the world is open and hybrid. And that means partnerships with everybody mm-hmm <affirmative> you can't think I won't partner because they're a competitor or they may have a product that competes with me. It starts and ends with what the customer wants and needs and solving for that business objective. That means partnering well. >>Well you guys have, you know, they're they own the operator it ops. Yeah. I would say ops op side, clearly mm-hmm <affirmative>. And with the cloud native momentum that VMware has and what you guys have been doing, I just see a nice fit there. What are some of the customers say? I mean, what's some of the, what's the, what's the market telling you with GreenLake and VMware? What's the number one thing people love? Well, >>Just, just look at GreenLake at its core. And the very simplistic pays your grow model, right? The hardware doesn't grow without software. You don't scale the hardware or scale it back without software. And so what are we doing in within GreenLake? We're taking the VMware stack and we're scaling it with the hardware up and down for customers. They no longer have to worry about the balancing act between how much infrastructure I have to buy. How much software do I have to marry up to it? Are they outta sync? Right? We're solving that together for our customers. That's what they want at, at a very simplistic view, right? Then they say, Hey, give me the life cycle management of this platform, right? I don't wanna have to spend it cost operations, have employees dealing with very rudimentary life cycle management and the toil that it comes with. That's a big cost element when customers are creating snowflakes, mm-hmm <affirmative> in their it operations, they're adding cost. And what we're doing through this partnership, what we're doing with private cloud enterprise is eliminating that toil and, and helping optimize that operating mind >>You're simplifying. Oh, absolutely. >>So I wanna standardizing there a little bit as well. Right? So that, that's a, a great point and BRCA has made several there, but the next stage for us and what we've been talking about a lot this week is how do we sort of standardize what are the three or four things that customers are gonna recognize this partnership for? You know, be that, um, anywhere workspace be that multi-cloud, what are the three or four things that we can say, Hey, these two companies together are fantastic. And how do you then security get up and yeah. Security, security. Yeah. How do you then get that up and running in a green lake environment, but also on the back end, ensure that your operations are seamless and it's a great customer experience. >>So Ricky, that and Roco, I want to, uh, rewind two clicks back in the context of standards in the partner conversation, the ecosystem conversation, are you at a point where you can cuz you're basically saying you can cross pollinate the ecosystems and the partnerships. Yeah. But you got different, you know, business practices, different legal contracts and so forth. Are you able to create standardization at that layer within the partners beyond just YouTube within your respective ecosystems? Is that it sounds like that's a really difficult challenge, but it could deliver customer benefit in terms of reducing >>Friction. Absolutely. It does. And that's what we've gotta work towards. So right now operation wise, contract wise, that's exactly what we're here working through. It's not easy, but the teams are all fully behind it and that's the Nirvana for us is to be in that >>Position. Well, and, and what I really like where we are in this partnership at, in a point in time, VMware is spun off from Dell. If there's any confusion by our customer base, that VMware is going to not only work with us as they've done traditionally, but maybe get closer and not worry about this standardization, this approach, this ecosystem of players. I mean, you know, Ricky and I talked about this, like this only gets better. Yeah. Because of that. >>Yeah. The market dynamics are your friend right now. I think, yeah. That's definitely the case and the history is key, but the technical trends that we had an earlier panel on here, uh, with the technologists coming together, mm-hmm, <affirmative>, there's big changes happening. The edge is exploding rapidly accelerating with machine learning. You're seeing it ops turn into ML ops mm-hmm <affirmative>, you're starting to see the edged industrial edge explode, um, even into space. So like you have technology shifts. Yeah. And IDC pointed out that the B2B growth trends, even it spend, you want even call it, it spend or cloud spend or cloud ops is still up to the right. Yeah. Even during recession. >>And that is where all the opportunity is. So, you know, not just focusing on what we do today, let's think outside the box, we're doing some great things together, you know, in the, in the AI space and we've Invidia and between the two teams, some amazing things are happening and we've just gotta continue that. But focus is gonna be essential in the early stages to make sure you've got two or three things built out very well. And then the rest of the business that's already happening out there between the two companies is a bit more programmatic. >>Yeah. It's interesting. The V the VMware relationship with the hyperscale. I know we've covered, uh, the AWS announcement like six years ago. I forget what it was, Dave, four 60 years. Ragoo was there with Andy Ja, pat Gelsinger and, and, uh, all the top dogs there, but that's just Amazon. It's still the VMware instances on the cloud there. Yeah. The customers we're hearing here at GreenLake is that they want the single pain in cloud hate. They use that term. It's kind of an old term. That's kind of what we're seeing. They >>Still want it because nobody's giving it to 'em. >>So this, and then outpost, which is launched four years ago, kind of not working well for Amazon because EKS and open standards and, and other hardware platforms, which is essentially hardware mm-hmm <affirmative>, which is not Amazon's game. And they're, although they do great hardware in the cloud, but they're not, they're not hardware people >>Wait. So you're talking about like the public cloud guys trying to get into the edge, but look, the world is hybrid in no point, in instance, in time, do I ever believe that Azure will be able to control AWS nor GCP versus place versa? Right? And then this idea that you can go from the outside in is interesting, but where data's created, where the applications are, where the digital and the analog world meet as at the edge and for our customers, they're creating transactions and data at the edge. Mm-hmm, <affirmative>, that's where the control plane should start not in the public. And so, given that, and working with VMware, we're able to say where the data lives, where the application is sitting, where the digital transformation is happening. It's from the inside out that you provide a standard operating model across all your clouds, right? They're never gonna be able to give that to you unless you're a hundred percent in their cloud, including what they do at the edge. What we're doing with GreenLake is saying, we're giving you that edge to colo, to core data center, to public cloud operating model, that you're not having multiple snowflakes of an operating model for each one of those clouds. And VMware is at the core of that. >>And it's a global model. And Ricky, I'm guessing from your, what I would call an accent that you weren't born in America. Correct. I know where this Yankee fan was. >>Yeah. >>That's a >>Don't pin Yankee fan on the >>That's fan. Yeah. Okay. So despite 1986 we'll >>So >>I wanted to ask if, how you're able to take these standards overseas. Um, and because of course, you know, you know, well, John, as do I, different countries of different, different projects, governance issues, are you able to take this to make this a global? >>Absolutely. And, and the work I was talking about within Nvidia and HP is a great example because we've gone the other way. It's coming from Asia, where we've set up some best practice in the work that they're doing there, and it's coming across into Europe and coming across into the us. So it's all about finding, you know, finding the right solutions that we were talking about earlier. What's going to work, building out, investing that's something. I think that we we've missed a trick on, you know, through, through the past sort of four or five years, VMware really leaning in and really holding a hand here of HPE. The team were a huge team, turned up to the, to, to this event from all over the world. They're here demonstrating exactly what you're talking about, the standards with Nvidia, that message. And then you take that and make sure that it's not a snowflake just happening in Asia. You're bringing it across the world and, and you're getting the, you know, the impetus and the, uh, push behind that. >>You say, snowflake, I think of snowflake. We just covered their event too. Yeah. Yeah. Not snowflake and snowflake. Um, um, but final question as we wrap up, um, we got world converted to now called VMware Explorer. Yeah. So we're gonna be there again on the floor, two sets with the cube, um, that's changing. What can we expect to see from the relationship? What's the scorecard gonna look like? What, what's the metrics you guys are measuring yourselves on and what can customers expect from the HPE, um, VMware next level relationship partnership? >>Uh, for me, it's very simple. We measure our success based on the customer response. Are we solving for what they want us to be solving for? And that will prove itself out in how we're solutioning for them, the feedback that they give us and this discover event in terms of what we've released, the announcements between private cloud enterprise, the marketplace, um, what we're doing with this relationship since the Dell spinoff, the feedback has been amazing. Amazing, great. And I am thankful, thankful for the partnership. >>Awesome. Wrap way to bring us home Rocko. Thank you for that. And thank you, Ricky, for coming on the great, great >>Job you guys been great. Thank you. Thank you. >>Thanks very much. All right. And thank you for watching this, Dave Valante for John furrier day three of HPE, discover 2022. You're watching the cube, the leader in live enterprise and emerging tech coverage. We'll be right back.

Published Date : Jun 30 2022

SUMMARY :

He is the vice president slash newly Thank you very much. Yeah. So that's our, you know, our largest OEMs and also the transformational partners, And the second show we did, you know, of, of the cube and of course, world, and you guys have been partners the heart of what VMware does with their software stack, combining it with but now that green Lake's out there, you have an ecosystem. with Dell for the last, you know, for the last five years, we've grown that business at an amazing rate. Well, the integration piece that you guys have co co-engineering on that's well documented. And if you think about what we've built, we've got an what you guys have been doing, I just see a nice fit there. We're taking the VMware stack and we're scaling it with the hardware up and down for customers. You're simplifying. And how do you then security get the partner conversation, the ecosystem conversation, are you at a point where you can cuz you're basically And that's what we've gotta work towards. I mean, you know, that the B2B growth trends, even it spend, you want even call it, it spend or cloud spend let's think outside the box, we're doing some great things together, you know, in the, in the AI space and we've Invidia The V the VMware relationship with the hyperscale. And they're, although they do great hardware in the cloud, but they're not, they're not hardware people It's from the inside out that you provide a standard operating model across you weren't born in America. and because of course, you know, you know, well, John, as do I, different countries of different, I think that we we've missed a trick on, you know, So we're gonna be there again on the floor, two sets with the cube, the marketplace, um, what we're doing with this relationship since the Dell spinoff, Thank you for that. Job you guys been great. And thank you for watching this, Dave Valante for John furrier day three of HPE,

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Cheryl Cook, Dell Technologies | Dell Technologies World 2022


 

>>The cube presents, Dell technologies world brought to you by Dell. >>Okay. Welcome back everyone. Day three of Dell tech world cubes live coverage in Las Vegas are down on the floor live event hybrid event as well online. If you're interested in seeing some of the replays, I'm John furrier with the cube with Dave LAN next guest, she cook senior vice president global channel at Dell tech know is Cub alumni. Great to see you in person. >>Thank you. Great to see you both in, in person. How >>Are you? We had a virtual virtual last year, but this year in person, a lot of action, a lot of big announcements. The big story is the snowflake deal. You're seeing the new architecture by design multi-cloud by design of variety. Everything. Cyber is huge. Now the partners are playing a huge role. So the notion channel and partner value add is really at an all time high. Could you share your, your thoughts on where you see it, where we are today and where's it going? >>Thank you. I absolutely couldn't agree more and I'm an optimist by nature, but I actually think the timing for the partner community and the partner ecosystem en large has never been brighter. So a lot of the themes we've been discussing is just the inherent complexity that our customers are trying to navigate through multi-cloud and multiple business models, consumption models that is so uniquely well positioned for what our partners do. So our partners help navigate those complexities for our customers. They bring a lot of expertise in not just infrastructure in multiple stacks and workloads, but also in verticals and industry expertise. And everything's moving use case workload industry centric. And I think our partners are incredibly well positioned. >>You know, you know, the game still remains the same, but the world changes in indirect and partner relationships. And, you know, we use words like ISV VA, a reseller at the end of the day, they're helping customers with solutions and the game has changed. Could you share your thoughts on what's different now because we're seeing a rise of more managed services plugging into your, your relationships and the value you guys bring. So it's still the same game value creation, helping customers making money. >>Absolutely. And I think, you know, the one trend that we're definitely seeing is everybody is overwhelmed with the complexity. And I think we all can acknowledge that one size doesn't fit all for every workload, whether it's a deployment model in a public cloud on premise, a private cloud, some customers wanna go asset light. How do I put, put it in a co-location facility? So customers are in charge right now. It's actually about their choice. And what we're trying to do with a lot of these partnerships and announcements is really enable and empower our partners to be able to meet their needs and offer the right solution for what they have, where they need to need to spend it. And I just think it's an incredible opportunity and the lines are blurring frankly, in the ecosystem. So many of these partners are participating in multiple business models already. So our notion of an MSP, a CSP, a reseller, it's kind of, yes, they're all doing it. <laugh> it's >>Called cloud. John John mentioned the snowflake deal. I wonder if you could talk about that a little bit in the, in the old days, it would've been Dell go into snowflake saying, Hey, your software can run really fast on our box. Yeah. You know, so we should go to market and do something together. It's a totally different dynamic. Now can, can you explain kind of how that deal came about and what the dynamic was like? Yeah. >>We're actually really excited about the snowflake partnership because I think it's a fabulous example and an expression of what the true partner ecosystem can represent. And what it really showed is we've got out a fabulous piece of technology and so innovative with snowflake in their analytics platform. And it was, cloud-based only, we have a lot of customers that for sovereignty reasons, security reasons, policies, what have you that have a lot of on-premise on Dell storage, quite frankly. So what this partnership enabled was the ability to export and take data off premise into their cloud for analytics and get it back. But as importantly for their customers, it now gives them the ability to take their IP and their snowflake analytics platform on premise to where the Dell storage is. And that's an incredibly strong example of how a, it's a really strong win-win partnership between Dell and snowflake, but it's a great win for our partners and customers to be able to leverage the best of both IP where it's appropriate. >>Oh. And by the way, to run really fast. Absolutely. But completely different discussion and dynamic in terms of going into that deal. Interesting. >>Absolutely. Absolutely. So >>That's a good example of the services that are emerging. So also highlights that that didn't exist before that, that use case. So as partners come in and want to make more money, there's tons of margin for them to build solutions and they're in multiple business models. Can you give an example of some of the hot trends? Is it as a service? Is it what models do you see kind of like evolving as kind of like the lead play for most of the, >>I, I would say, you know, the reason I think our partners are so incredibly well positioned is like some of our strongest partners. They all have relationships with the hyperscalers too. So they have practices built around AWS and as Azure and the like, and right now workloads can't live in one single place partner are so uniquely well positioned to advise and counsel their customers and do all the value added services you mentioned on where is the best fit in place for that workload. And what we're aiming to do is empower those partners and give them consistency in operating experiences, management experiences. So though that no matter where the data or the workload goes, those partners deep investments in their skills and their expertise is leveragable and extendable across wherever it lands. >>Yeah. Cheryl, we always have great conversations around the channel, the relationship and the value opportunities for them to make money and serve customers. But I wanna get your thoughts on, on what's just happened over the past three years, the pandemic has really shined the light on the value of partners, um, in, in, in a time where everyone's working at home and, and COVID has happened with the pandemic partners stepped up. Oh, and so can you share what was some of the highlights and, and, and different success trends you saw at the pandemic? Because they had to move fast with technology, people who weren't on the front end had to catch up fast, but yet were handicapped by the, by the pandemic. >>Yeah. You know, it's really revealed just so many inspirational stories actually. But I think what we learned and what we saw is PA partners are local partners are intimate with customers. They understand their business and they understand their need. And then when they leaned into a relationship with Dell, it was everybody focused on the customer. And at first it was business continuity, right? I mean, resiliency, how do we do it? How do we enable them to get their worker productive and working remote? And I think customers just needed help and they reach local, right. And the partners that are there have the expertise, as we know, it's not the first time they've done these deployments and they had the reach and scale. And I honestly think some of the joint success we enjoyed through that crazy phenomenal period <affirmative> is frankly, a Testament to let's just stay focused on the customer. I think our supply chain showed up, frankly. I think we helped navigate that and be responsive, but the opportunity was incredible. >>I heard people say the internet and partners saved, um, companies from going under with the pandemic. Can you give an example of, of what's changed for Dell because you who has had to rely on partners, what new learnings and changes came out of the pandemic because they had to solve the problems fast for customers. Did it change how you operate and how you run your business? >>So well, I'll tell you, I mean, I'll give you a real world example. What we kind of mobilized real quickly was all about digital selling and virtual selling and digital demand creation. And, you know, nobody could hold an event anymore and that's the way we all build pipeline and drive demand. And we have learned at a necessity how productive and efficient virtual opportunities can be. And we can also learn when, you know, Michael calls it zoom airlines, right. That we were on, you know, we could take our best experts and our most technical resources and engage them in five or 10 customer engagements. We opened that to our partners. We took our executive briefing center, made that virtual and all of that just unlocked the ability to one, meet the demand. And then as we've learned, we were just describing, I think it's gonna be hybrid. You know, some of those lessons learned and how fabulously efficient they were, are gonna continue. And we can't wait to get back in person too. It really makes >>The digital piece really work. We're calling it cube plus digital on our side, but we're now integrating digital. You have to have that first class citizen digital into your physical operations. >>Absolutely. We called it digital first. And I think, you know, we have so much evidence and data on buyer behavior changing. You know, the two years we all spent at home, we're all bringing, you know, our all online preferences to our B2B life and existence. And people want that simplified, elegant, responsive experience even where we are now. And we learned through the pandemic, frankly, that, you know, the MDF resources we extended to our partners, the work we did on digital activities was far more profit efficient. The returns are, I mean, the evidence speaks for itself. So it's phenomenal partner >>Partnership by definition implies a two-way relationship. And so what's your secret to scaling partnerships and making sure that you can give all your partners the attention, maybe not equally, obviously there's tier, but what's your, what's your trick there? >>Well, I think, you know, one size doesn't fit all. And I think that applies to our partner ecosystem. We've been talking about deployment models and clouds, et cetera. And we're gonna have a traditional partner program where we're gonna have coverage and resources and some of our largest partners. But then we lean into ISV relationships, distribution relationships that help extend and cascade the experience with Dell, our training and enablement the opportunity. And I think one of the trends we're also seeing is we're gonna have multiple partners engaging on single opportunities and that's where they're gonna play to their strengths. And we're gonna continue to have to enable that, you >>Know, that brings a good point. Just wanna riff on this real quick, if you don't mind, the local angle that you mentioned partners are local, um, partners are servicing. They're changing with you. Look at the edge. Jeff Clark was talking about the future, how the edge, uh, and data is so important and new personas like data engineerings, emerging data as code Caitlin was talking about you can't get more local than a 5g tower with absolutely with boxes there. And if you look at the hyperscalers trying to do these regional, uh, areas, Dell's actually positioned well with their partners to actually do what you've been doing, all your, all your, the company's history, deploying solutions, absolutely. At the edge. Absolutely. Which is essentially the customers, your reaction to that. Well, >>Like I said, I'm so bullish on the opportunity for partners going forward, but specific to edge, if you look at our OEM business, for example, there's a lot of edge solutions and deployments that have been conducted through that business. Our partners participate in our OEM capabilities and resale capabilities today that I think is only gonna continue. And if you look at almost as a 'em from all the way to custom design and embedded solutions that we can do up to, and including just working with ISVs, where we can help build purpose built technology around their software or the telcos as we've discussed, that's a great example of where we're gonna build purpose built hardware that actually has commercial applications that we've opened up more locally. So I think this edge >>And, and the deliveries there, >>Absolutely. And it's inherently use case centric. So when you start talking edge year by default, kind of into an industry, vertical conversation, and the unique opportunity for the win-win in partnership is really leveraging what we do well, which is horizontal consistency scale with their vertical industry, intimate expertise, it a nominal opportunity in a win-win. So >>You'll bring engineering resources to, for example, a retail, uh, opportunity that is a large enough Tam that you can go after and multiple partners can add value along the way. Absolutely. >>And because of our strength, our scale, our market share our presence. We're an attractive partner for a lot of ISVs to partner with. So when you think of the ecosystem partners, wanna partner with people that have strong partnerships. So when we have more snowflake like partnerships and we build out capabilities where we're putting services in AWS and the hyperscalers, and we have traditional relationships with Alliance partners and resellers it's compelling, and ultimately partners and customers are all trying to simplify the number of vendors they're working with. You can come and work with Dell across a large continuum of both portfolio and services. >>I think about three years ago, when we were in person with Dell tech world 2019, it was the same message core, um, cloud core edge. Yeah. And now with edge is everything in was part of that. So interesting. In fact, Chuck whi on his keynote said, um, multi-cloud by default multi-cloud by design. Absolutely. You might want to add in your commentary edge by default converting to edge by design >>Edge by design. I think, you know, Michael used to, to a statistic that I think it's, it's selling out of the data center. Right. You know, know we've seen this trend on having to sell to the line of business as opposed to the it department that inherently pulls you to the edge. And I think Michael said, even with the hyperscalers, there's 600 data centers in the world for all of 'em there's 6 million cell towers. And each of those are an opportunity to have these micro little mini edge deployment. >>I'm smiling because Dave and I have been saying for years, the edge data center is the edge. And now we have edges being data centers. Now you have data centers aren't going away. They're actually expanding, multiplying. Exactly, >>Exactly. <laugh> >>What is what's on your mind these days? What's what are you into, what are you watching and trends what's, uh, what's in the network that you like in terms of partners, what are some of the things you wanna share with the folks out there that you think's important to watch? >>I, I think the fascinating thing I see is this notion of multiple partners engaging and how do we get that simplified? How, you know, what's our role? How do we help enable that? How do we help orchestrate it? Because the market's moving so fast and the need, frankly, for time to revenue, time to competitive advantage, customers need us all to kind of work better together on their behalf to help solve those SIM. So I'm fascinated with this idea of what used to be a competitive or a Cooper competi is now a partner. And we're all actually kind of looking at things with a little longer term vision and should with the customer's outcome in mind. And frankly, that is just unlocking so much opportunity for multiple partners. So it's less about the traditional landscape of is it can competitive or complimentary. There's so much opportunity for everybody now. It's like, how do we just lean on each other and play to our own strengths to be able to satisfy the opportunity quickly? >>It's like a partner operating system absolutely. Coming together. Yeah. How about business performance? How's the scorecard look for you guys on the business side doing well. >>Oh, you know, we just, we couldn't be more delighted and humbled who would've the coming out of the last couple years, you know, Dell would've had record performance. So when our earnings and we closed our fiscal year, we're using adjectives like historic epic record breaking <laugh> and the partner performance inside those results is just phenomenal. It's growing faster than the overall business. And I think continue. So I see incredible consistency globally consistency across our whole partner ecosystem, whether that's traditional channel OEM alliances. And I'm frankly just see that continuing a hundred billion. I think the market's coming to them hundred >>Billion growing at 17%. You can't do that without partners in an ecosystem. Absolutely. >>And the partner of business for us right now is 59 billion. It's pushing 60% of Dell's revenue. >>It's only gonna get better, I think, faster. >>So I think that's gonna continue. >>Well, sure. Always great to chat with. You're awesome. Glad data insights. Thanks for sharing the update and the partner and more. Yeah. We'll have you on our digital program this year. We'll get you back on. Absolutely. >>Well, thanks for being here and it's fabulous to be back in person. Great >>To see you. Oh, great. To have you share cook SVP of global partnerships and channels at Dell technologies. Q we right back with more coverage after this short break.

Published Date : May 4 2022

SUMMARY :

Great to see you in person. Great to see you both in, in person. So the notion channel and partner value add is really at an all time high. And I think our partners are incredibly well positioned. You know, you know, the game still remains the same, but the world changes in indirect and partner relationships. And I think we all can acknowledge that one size I wonder if you could talk about that a little bit in the, We're actually really excited about the snowflake partnership because I think it's a fabulous Oh. And by the way, to run really fast. So Is it what models do you see kind of like evolving as kind of like I, I would say, you know, the reason I think our partners are so incredibly well positioned is Oh, and so can you share what was some of the highlights and, and, And the partners that are there have the expertise, as we know, it's not the first I heard people say the internet and partners saved, um, companies from going under with the pandemic. That we were on, you know, we could take our best experts You have to have that first class citizen digital into your physical operations. And we learned through the pandemic, frankly, that, you know, the MDF resources we extended And so what's And I think that applies to our partner And if you look at the hyperscalers trying to do these regional, And if you look at almost as a 'em from all the way to custom So when you start talking edge year by default, kind of into an industry, opportunity that is a large enough Tam that you can go after and multiple partners can add value along the So when you think of the ecosystem partners, And now with edge is everything in was part of that. And I think Michael said, even with the hyperscalers, there's 600 data centers in the world for all And now we have edges <laugh> And we're all actually kind of looking at things with a little longer term vision and you guys on the business side doing well. And I think continue. You can't do that without partners in an ecosystem. And the partner of business for us right now is 59 billion. We'll have you on our digital program this year. Well, thanks for being here and it's fabulous to be back in person. To have you share cook SVP of global partnerships and channels at Dell technologies.

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Haseeb Budhani, Rafay Systems | AWS Summit SF 2022


 

>>Hey, welcome back to live coverage in San Francisco, California, the cubes coverage of 80 west summit, 2022 here in SF and NYC New York city. Summit's coming up in the summer. We'll be there as well. Check it out. Okay. We've got a great guest here. C Bhan co and CEO RAI systems. Welcome to the cube, hot startup and growing company. And Kubernetes is great to see you. >>Yeah, John, thanks for having me. Appreciate it. >>Great to have you on. So Cubans coming up, you got cloud native here at AWS. You guys in the middle of it, take a minute to explain what your company does. Sure. >>So 50,000 enterprises are going to modernize in the next five to 10 years. They're all going to run into the exact same problem, which is they're gonna choose Kubernetes as the orchestra platform. And then they're gonna invest in building a platform essentially on top of Kubernetes so that their internal consumers, that developers can consume it. That requires a lot, a lot of effort. We, lot of people, a lot of time, a lot of effort, what we did was we thought about entire journey for Kubernetes operations that a team would go through and we package that as an offering. It's a SaaS product that you can consume. You can make it work with Amazon's Kubernetes, Azures Kubernetes, Googles, Kubernetes, upstream, Kubernetes, but then you can move significantly faster so that the goal of modernization can be achieved now versus two years more. >>What's the big, uh, opportunity that Kubernetes brings. And what are some of the pain points that are being removed or solved or blockers being removed and pain being reduced? Is it standing up Kubernetes? Is it running it in production? Is it the new revisions? I mean, honestly, it's huge. Yeah. What's the pain point. The customers that you guys solve. >>Yeah. Look, the, the paradox with Kubernetes is when it's working. It's awesome. It's great. And we can move it fast, but to get there, it's hard. Yeah. So simple things as a starting point, how do I provision my infrastructure repeatedly in the same way with the right blueprints? How do I make sure they all look the same? How do I make sure John can access certain things? And he cannot, how do I make sure the right policies are set up? How do I make sure consistent deployment is happening? Can I watch every we think, and I measure everything and we are not beyond basic things, right? Yeah. I need to back this up, you know, on and on. I need to do cost management. I need to network policy management. I need service management. You already built the team now. Right? Each of these is, is, is multiple people's jobs sometimes. Right? So it's really complicated. But again, everybody is investing. This is complexity. It's complexity. Yes. But people are investing in this because everybody understands now that once this is all working, the beauty, the, the P the pace at which you can run is exactly what we were promised five, six years ago when we were all told about modernization. Yeah. So the, when you get there, it's awesome. And we are helping companies get there significantly faster. Then they would've had, were they not working with a company? >>It's it really is a holy grail kind of orchestration layer if it works. And a lot of people, even myself, which a big fan of Kubernetes, caution, cautions over the oo problem, which is the clusters are up. I can't find talent to run them. They're too hard. Um, that's kind of in the back of people's minds and there's a lot of scar tissue around that. Uh, and then a little bit of open stack, you know, is it too hard, too hard? So the question is, is that what needs to happen to be successful with Kubernetes to make that go faster? So that's easy to deploy. Exactly. Yeah. And what what's your product do? Is it software open source? Yeah. What's, what's your product? >>The, the key here is repeatably usable automation. It's automation that it can use again and again, and it's flexible enough that it solves for many companies problem. You know, the funny thing is, and this is something that took me a while to figure out whether we have a financial services customer or an insurance company, or a healthcare company, or a high tech company, you know, what their problems are exactly the same. <laugh> when it comes to Kubernetes, it's all the same, right? So we figured out what it takes to build that automation in a repeatable fashion so that we could essentially sell it as a product. Our product is a SaaS product. Um, and once you have the right automation in place that you can ideally consume as a service, then now the beauty is that the people who are using it on a day to day basis, they don't need to be as expert at Kubernetes as today. Yeah. And that's the issue today? The issue is, you know, people, I've seen ads now where people say, you know, looking for Kubernetes expertise, 10 years, minimum experience, okay, that's ridiculous. Right. But you see these ads out there, right? Because people are rude about it, a tool like this makes it easy for you to take your existing skillset, existing resources and allow them to become Kubernetes. >>That's the key. I think that's the key in my mind is like hiring talent for these, I call DevOps glass eating projects, cuz it's hard. Yep. Some of this stuff's hard when you get down to the early stuff. And even in the hyperscalers, you look at the early hyperscalers, they were rolling their own and they were rock stars. And they were like the 1% of top developers. Right? Yep. And now you have general audiences who just want to code. Yep. They want abstractions. They want Kubernetes as a service. Uh, and they want all the benefits. And even if they could hire the Oddsly hiring the low level core people yeah. Is hard. Yeah. >>It takes time. Yeah. >>Absolutely. That's a core problem you guys solve. >>Absolutely. I think look, the, the one thing that every enterprise you think about is when the, the big companies, the hyperscale is that you mentioned that build this themselves when they us out 5, 6, 7, whatever years ago, when, you know, even some, some of them pre Kubernetes, it was a competitive advantage to roll this out because nobody else was doing it now as, as an enterprise who is trying to use software to move faster. Yeah. It's actually a competitive disadvantage because now you're building your own product. And now you're building this thing called Kubernetes that doesn't make any sense, focus your application, focus on your products, roll them out faster, and then essentially reuse the learnings from the market. Right. That's what we are doing. Really? What, what are we doing? We're taking the best practices of this industry and packaging that up into an easy to consume platform. That's awesome. That's it? >>Well, we'll see you in Cooper, Cuban, not Kubernetes contest in Valencia. Yep. Uh, and thanks for coming on. I know we didn't have a lot of time to drill into it, um, here, but great to meet you and the company. Final question as a co-founder what's your north star, you got, you got a company to run in. Bill got employees, you're managing and hiring inspiring. What's the north star for the company. >>So I'd say, I mean, the phrase that I, that, that I think about when, when you say north star is, is loyalty with urgency. >>So loyalty to whom? Yeah. It's to my team, right? My team comes first beyond before anything else. Right? And then my customers, right? My customers, many, many of our, our customers even now, right? We a four old company, they have my cell phone number and people call me at odd hours and I will show up. I will get people on a call. I will show up. Right. That's critical. But with urgency now my customer needs help. It needs to happen now. Not tomorrow, not next week. My team has heard me say this a thousand times, by the way, not tomorrow, not next week now. And this, if you do this in a startup, you will be successful. >>Yeah. I mean, you gotta make the market as the founder, inspiring people, product market fits huge. Yep. Getting that scale point. Yep. Where you're got the value proposition in position you're in mode to scale, you got visibility on unit economics. It's hard. Yep. It's super hard look. Good news is you get in a good area. Cloud native Kubernetes, automation, cloud, native modernization of apps. Super hot right now. Yeah. Big >>Time. Yeah. Look, I mean, you know, of course you, you want your teams to be topnotch. Right. But I gotta tell you there's a lot of luck and timing to everything. >>Exactly. >>Timing is in hindsight, nobody times anything. Right. So we have, time is perfect, but it's luck. Yeah. Right. We're very lucky. We're we have the right team. We're doing a great job. I think our customers are very happy. What we've rebuilt and uh, you know, look forward >>To Steve. You're humble. And you're a humble person. I can tell. I don't believe in luck. I think you make luck. I think luck is just part of the hustle, making those phone calls, doing those calls, doing the right things, grinding. And then when you get the shot, you're ready. Yeah. Yeah. So congratulations. Thanks for coming the queue. Appreciate it. Appreciate your time, sir. Nice to meet you coverage here in San Francisco, back with more day, two coverage. After this short break, stay with us.

Published Date : Apr 21 2022

SUMMARY :

And Kubernetes is great to see you. Appreciate it. You guys in the middle of it, take a minute to explain what your company does. It's a SaaS product that you can consume. The customers that you guys solve. I need to back this up, you know, on and on. Uh, and then a little bit of open stack, you know, is it too hard, too hard? a tool like this makes it easy for you to take your existing skillset, existing resources and And even in the hyperscalers, you look at the early hyperscalers, Yeah. That's a core problem you guys solve. the big companies, the hyperscale is that you mentioned that build this themselves when they us out 5, 6, 7, here, but great to meet you and the company. So I'd say, I mean, the phrase that I, that, that I think about when, when you say north star is, And this, if you do this in a startup, Good news is you get in a good area. But I gotta tell you there's a lot of luck and timing to everything. What we've rebuilt and uh, you know, look forward And then when you get the shot, you're

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Donna Wilczek, Coupa | Coupa Inspire 2022


 

>>Welcome back to the cosmopolitan in Las Vegas. Lisa Martin here at Coupa inspire 2022 with a couple thousand people here. And I got to tell you it's really great to be back in person, done a wheelchair. Join three next, the SVP of product strategy and innovation at Cooper. Donna, welcome to the program. >>Thank you so much. It is great to be here and it's great to be live, but yet >>It is great to be alive. Again. I feel like I'm exhaling for the first time in a long time. >>I know, right. It's just so wonderful. I want >>To talk a little bit about you you've been a Cooper for a long time since it was just a baby startup, a little >>Baby >>Lady that also had a lot of leadership roles, product strategy, marketing, a customer experience, professional services. I also read that you have 12 software patent. I do. I love that. >>I know it's been one of the most amazing things that Coupa, which is this ability to be creative and innovate and then get your item patented. It's wonderful. >>Talk to me about, obviously the last two years have been so interesting, shall we say dynamic challenging? And we were talking before we went live that we haven't. The key bus had been that Coupa inspire, inspire hasn't happened since 2019 and it's almost three years ago. Talk to me about the last 10 years I Cooper and the massive acceleration I'm Rob was saying this morning in the keynote 3.3 trillion under spend under management almost at a trillion a year run rate. Yeah, >>We have huge. The numbers have just started to really become a fly wheel, right? More customers more spend. And really now having this big data repository of $3.3 trillion and the ability to apply AI to that data. But it really has been a journey. Um, when I joined about 11 years ago, now we had this vision, the vision was always a data centric model where we can apply AI to that data and create intelligence. And now we're finally at a volume of data where we can, we can anonymize the data and we can create insights at a level that we just were not able to do 10 years ago. >>One of the things that we've learned, I think fairly recently is that every company has to be a data company regardless of industry. Even I, I, I think about that, like my grocery store has to be a data company. Sure. There's no more, it'd be nice. If we had a data strategy, it would be nice if we actually could glean insights from our data that's table stakes, that's business critical that's differentiating. >>Absolutely. And I think, you know, I think what's really interesting in an enterprise software is that as a SAS provider, although we may host the systems, we don't actually own our customer's data. We need to actually have permission to usage of the data. And that was one of the things that Cooper did very early on, about 10 years ago, where we started working with our customers and really building that permission to use into the contracts themselves. And that has really created now this motion of having data that we can now consume and use where a lot of businesses in enterprise software had not really thought about the notion of permission to use and having data available to them. >>That's the power of the community, right? And that's one of the things that clearly sets Cooper apart from its competition. >>Yes, indeed. We have spent so many years on creating this model of how does the community and how does community.ai help each individual customer become more efficient, save more and also do good for the planet in a way that has just never been able to do, if that company was doing it alone by themselves. >>Speaking of good for the planet, let's talk about ESG, your customer conversations. ESG is broad. >>How >>Are customers approaching the topic of it to bring it in as a strategic initiative? Okay. >>You know, I think this is a really great question. So what happened about a few years ago is our customers sat down with us and we said to ourselves, if we were going to make every dollar more sustainable, more inclusive that we're spending, what would we need to do? What would that be? The places within a spend function that you could improve the outcome of that dollar to be more sustainable and inclusive. And we broke it down into so many different features. And over the last three years, we've developed, delivered over 80 different features now available in our BSM sustainable BSM toolkit that our customers can configure Coupa to impact their ESG goals positively. >>So BSM can be a facilitator of ESG or an accelerator, or >>It's definitely an accelerator. And one of the things we're trying to do is democratize the ability to do good, right? So oftentimes the larger organizations are able to invest people into these problems. Well now smaller and smaller organizations are expected to comply with government regulations. How do these businesses do it? They can do it with technology like Kupa. >>Got it. Okay. One of the things I was looking at in my prep for the event was a recent survey that Cooper did just in February. It's just a couple of months ago, 800 decision makers, >>Um, >>Who have overview or responsibility for the supply chain and businesses with over a thousand employees. And this was global. What are some of the improvements that businesses, what did you find that they want to make with respect to ESG? >>You know, I think there was a really great survey that showed businesses, have the intent they want to do good, but the problem is the act secretion of it. How do they actually make it happen? And technology systems have largely failed them or have only looked at a part of the problem without looking at the whole problem. I can give you an example, please >>Do >>So in the scope three emissions, which is on everyone's mind right now, how are we going to comply with scope three emissions? At first on the surface, it looks like a reporting problem. Oh, I'll just create a report. But the real problem is data related the data itself that these organizations have on what they purchased and who they purchased it from is terrible. And so if your data's bad, your report to the government is going to be terrible, right? So you have to look at the problem holistically solving the data problem before you get to the reporting problem. And that's what Coupa really specializes on. >>And the things I was also looking at in the survey was from an overall theme perspective that the availability and reliability of crucial supply chain data is preventing organizations from operationalizing, their corporate purpose with respect to ESG will Kupa solves that problem. >>Absolutely. >>Talk to me about that. >>Yeah. So let's talk about things like third-party risk management. When you are working in a supply chain, you need to know who your suppliers are, not just your suppliers, but their suppliers as well, tier two, tier three, tier four, or even beyond even. Um, and this is everything from anti-bribery and anti-corruption to InfoSec and GDPR and so many different government regulations on knowing who you're doing business with. And Coupa solves that problem of collecting that data from your third parties and then continually monitoring it and passing it into the different systems within your spend processes in order to make sure that the person that is making a decision, how's the data at their fingertips. >>That's critical. And you know, one of the things we've learned in the last two years is that everybody wants things now, instantaneously in real time, it's no longer, oh, that's great to have that. No, I, as a consumer, I want that in business. I want that every company has to be a data company, but if organizations can't be able to extract insights from that data and make smart decisions on it in real time, they're going to be out of business. >>Absolutely. The ability to be able to process data at the time you're making a decision, the best data possible at that moment is critical in order for these companies, really, it's a, it's an ability for this company to thrive and even survive. >>Absolutely. Nobody's going to want one thing, I think we know nobody's going to want less data slot more slowly as time goes on. It's always going to be more data faster, faster, fastest. >>Absolutely. And that's why this model at Kupa has really been formulated over the last 12 years of how do we collect the data across our customer community? How do we pull it together, normalize it, aggregate it, anonymize it, and create insights that are so powerful. Like what we're just announcing now is our ocean freight pricing >>Index. >>So we've collected all of the data from our customers that are sourcing ocean freight and we're taking that data and we're creating a market index for the pricing of ocean freight. So now within Coupa, you can actually see what's happening the price of ocean freight, and we're going to continue to add more and more services. As more data gets processed to Hooper. >>Talk to me about the customer influence and your role. You talk with customers a lot. It used to be on the road a lot. Obviously that's changed. Hopefully that's coming back, but let's talk about one of the things I always know when I, when I come to inspire, I always know I'm going to see a lot of customer logos. I'm going to feel a lot. And on the cube here from the voice of Coupa's customer, talk to me about some of the influence that your customers have been able to have in the last two years alone. >>Absolutely. So our philosophy at Coupa's, uh, none of us is as smart as all of us. And it really is the DNA of this company, the heart of the company. So when the pandemic hit, we just really said to ourselves, okay, how do we continue that collaboration and now a digital world? And that's what we did. We just pivoted really fast into a digital world, but the same volume, the same collaboration, the same conversations were happening with our customer community. And in the last year alone, we probably had over 400 customers over 90% of the features we delivered had customer input into those features. And the model continues around our customers, collaborating with us via the digital channels and our product owners, really working with them as a co innovation team. And not as, you know, product in a ivory tower somewhere. >>I like the co-innovation kind of team part, but it's really what you're describing is that flywheel that you mentioned a few minutes ago, that's really always been there at Coupa for very, very long time. And it's just getting faster and more efficient. And I would say in a nerdy way more, data-driven >>More data, data, data. I will talk data all day long. It's just wonderful. And even this ocean freight thing, I'll tell everyone 10 years ago, this was the dream to have enough data, to be able to create these types of supply chain insights that are just unparalleled. And now as the data continues to increase the next year's insights and the year after are going to just keep improving because as the data increases, the insights get better and in different categories, different ways. >>So when you're in those customer conversations with customers who maybe prospects, I'll say who aren't yet Coupa customers who ha who say Donna, I've got a, we've got a huge data problem. Where do they start? How do you advise them to be able to overcome that? So they can use the data, glean the insights in real time and be competitive? >>You know, the first thing I always say to our customers or prospective customers is start the journey and have conversations with Coupa as a partner and not as a vendor, the more that we can work together and say, help us understand your technology architecture, help us understand your pain points. Where are the, where are the parts of your business that are critically damaged that need us to prioritize. And then let us have a discussion for you as a company that we can make recommendations you based on other customers that have been like you and have those same pain points and then lay it out from that point of view. But it's, it's hard when it's a very, you know, classic old model of we're procurement and you're a vendor and we're going to silo it because what we see is a >>Lot of, >>Well, this is how we used to do it. So we're only asking you questions around how we used to do it. And now how the rest of the, not about how the rest of the community is doing it. So my advice would really be open up the doors, have a conversation, start as a partner, and then let's figure it out from there. >>Well, one of the things that came across in Rob keynote this morning was about Cooper, about we've got to get rid of the silos. Every organization in every industry cannot operate in a silo. And even, even Barbara Corcoran's keynote when she was talking about some of the best ideas. In fact, I think I saw a tweet from her the other day that said she doesn't think she's ever had a really great idea. They've always come from basically collaborating within a group. So not in a silo. >>Absolutely collaboration is key in everything we do. We, none of us is as smart as all of us. And it truly is a key point in technology. These silos that are happening in business that prevents the risk from properly be operationalized. So for example, the risk team may be aware that there is a supplier that has now gone onto a government watch list. Okay? But the payments team is not aware. So the payments team is still issuing payments to that vendor or new orders are going to that vendor or sourcing events. Coupa brings those silos together and says, instead, we're going to employ what we call suite synergy. And we're going to stop the transactions when the risk is increased, routed to the risk team for review before the money goes out the door. >>And how does I love sweet synergy? How does that resonate? Who are you talking to within customers? Are you talking to the C-suite? How does suite synergy resonate that far up the stack? Because the concept is clear. >>Yeah. It's about the collaboration for more value and protecting the brand. The, what the people we speak to are generally the CFO, the CPO, the chief procurement officer and the CIO. Those are generally, um, who we speak to. But increasingly we see the chief sustainability officer, the chief diversity officer, and especially from a notion of how do I not just report on my data? How do I improve it? How do I impact diversity by helping the person, making a spend decisions, giving them diverse options at the time they're doing that spend decision, instead of just reporting on it, throw it, >>Grow it, act on it, take the insights and actually make smart decisions faster. >>Absolutely. And before the money goes out the door, once the money goes out the door, you cannot influence it to be going to a diverse supplier it's already done. >>Right. So I know we're only on day one here. Last question for you is what are its great turnout? All the people behind us. It's great to hear that buzz of, of a conference environment. Once again, what are some of the things that you've heard today that really excite you about the direction that Cooper's going in? >>I think for me, it all started today. And yesterday, yesterday we are a community advisory boards. We had hundreds of customers that were meeting with us and it was just the sense of co-innovation being alive and well. So many customers today, I sat next to ADM, uh, one of our customers and they're working with us on supply chain collaboration and the next generation of supply chain collaboration. And it was just so wonderful to finally meet the people that we've been working with for so long in a digital world. >>That's right. It's always nice. When you look at badges, I know you put video conferencing for two years. You're >>Taller than I thought >>Exactly. I don't get that. I don't get that. You're taller than other >>Taller. No, I'm pretty >>Sure it's been great. Having you on the program, talking about the strategy, the innovation, the direction coop is going and what you've witnessed, the evolution of it in the last 10 years, we congratulate you on your success. And we just look forward to seeing Kupa, continue to evolve and mature. >>Thank you so much. It was wonderful to sit down with you today. Excellent. >>Good. I enjoyed it too. For Donna wheelchairs. I'm Lisa Martin. You're watching the cubes coverage of Cooper inspire 22 from Las Vegas. Thanks for watching.

Published Date : Apr 5 2022

SUMMARY :

And I got to tell you it's really great to be back in person, It is great to be here and it's great to be live, but yet I feel like I'm exhaling for the first time in a long time. I know, right. I also read that you have 12 software patent. I know it's been one of the most amazing things that Coupa, which is this ability to be creative Talk to me about the last 10 years I Cooper and the massive acceleration I'm can create insights at a level that we just were not able to do 10 years ago. One of the things that we've learned, I think fairly recently is that every company And that was one of the things that Cooper did And that's one of the things that clearly sets Cooper apart from become more efficient, save more and also do good for the planet in a Speaking of good for the planet, let's talk about ESG, your customer conversations. Are customers approaching the topic of it to bring it in as a strategic initiative? And over the last three years, we've developed, delivered over 80 different features And one of the things we're trying to do is democratize the ability It's just a couple of months ago, 800 decision Who have overview or responsibility for the supply chain and businesses with over a thousand of the problem without looking at the whole problem. So in the scope three emissions, which is on everyone's mind right now, And the things I was also looking at in the survey was from an overall theme perspective that And Coupa solves that problem of collecting that data from your third parties and then continually And you know, one of the things we've learned in the last two years is that everybody the best data possible at that moment is critical in order for these companies, Nobody's going to want one thing, I think we know nobody's going to want less data slot more slowly And that's why this model at Kupa has really been formulated over the last 12 years So now within Coupa, you can actually see what's happening the price of ocean freight, And on the cube here from the voice of Coupa's customer, talk to me about some And it really is the DNA of this company, the heart of the company. I like the co-innovation kind of team part, but it's really what you're describing is that flywheel that And now as the data continues to increase the How do you advise them to be able to overcome You know, the first thing I always say to our customers or prospective customers is start the journey it. And now how the rest of the, not about how the rest of the community is doing it. Well, one of the things that came across in Rob keynote this morning was about Cooper, about we've got to get rid of the silos. that prevents the risk from properly be operationalized. Because the concept is clear. the chief procurement officer and the CIO. And before the money goes out the door, once the money goes out the door, you cannot influence it to be All the people behind us. We had hundreds of customers that were meeting with us and it was just the sense of co-innovation When you look at badges, I know you put video conferencing for two years. I don't get that. the direction coop is going and what you've witnessed, the evolution of it in the last 10 years, It was wonderful to sit down with you today. of Cooper inspire 22 from Las Vegas.

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Toby Yu, KPMG | Coupa Insp!re 2022


 

>>Hey guys, and gals. Welcome back to Las Vegas. Lisa Martin here at Coupa inspire 2022 with about 2,500 folks. Very excited to be back in person. I can assure you that is the vibe that is here to be. You joins me next to the managing director at KPMG Toby. It's great to have you on the program. >>Thanks. It's great to be here. >>Isn't it great to be back? I know it feels so normal. We were talking before we went live, that it feels normal. >>It does. It does. And it feels great. And after a great kickoff with, uh, with Rob >>Fantastic, Rob Bernstein has, and Barbara Corcoran, Rob has probably the highest energy of a CEO that I've ever gotten to work with. So you always know you're in for a good high energy conversation. Then Barbara Corcoran coming in, Jon Taffer with bar rescue is it's a, been a great morning so far. So you let's talk about you, you specialize in digital transformation within the procurement and the contract management spaces. Talk to me a little bit about that. >>Yeah, absolutely. You know, I, uh, I love helping folks to re-imagine their, uh, operating models to solve today's challenges. And there are so many challenges coming out in this post COVID world, um, that many of our clients are dealing with. And, and I'm never short on phone calls and, you know, uh, from, from my clients reaching out for help, um, to really figure out how to retool, um, and, and, and really help themselves to transform, to be able to address the, the, the changes to come. >>I heard a really smart description of the last two years today, compressed transformation. We've been talking about digital transformation for years, and then we've also been talking about it's acceleration during the COVID era, but the compressed transformation, I thought that's probably something that's here to stay. Nobody's going to want access to older, less data slower. >>Yep. >>They're just not >>A hundred percent. What >>Are some of the trends that you've observed in your role in the last couple of years? >>Yeah, I, I absolutely believe that folks that took advantage of that digital transformation pre pandemic have actually been able to fare much better than those that have held off on those investments. Um, for whatever reasons, you know, there are always different priorities, but those that have actually gotten that journey started, um, pre pandemic have definitely fared, uh, for, well, I think the trends that I'm seeing today, the CPO's challenge, um, and there are many challenges, um, but you know, the, you know, coming out of the, uh, post COVID era, you are now recovering and ramping up production as a result, your buying activities increasing, right. Um, and, and other ways other than increasing, um, activity. There's also the changing of requirements. So, you know, the folks in the front office are looking at new technologies to innovate new products and services, and that's going to change what the, the mix of the skills and resources that you need in the back office. >>Um, in addition to that, um, there are other requirements like ESG. And so as you're thinking about retooling and being able to, um, buy more sustainably or drive diversity, um, with the spend that you have, that's also changing the skill mix that you have. And I think on top of speak, uh, on top of that, um, the skills and the talent, we are dealing with the, a unfortunate situation that many companies are with the, uh, you know, the great resignation where the talent is, has as quickly exited the workforce. Um, and, uh, and, and with the demand increasing and changing, that puts everyone in a tough spot. And so those are really the big challenges that I've seen with the clients. Most recently, as we're coming out of COVID >>Of your customer conversations, escalated up the C-suite you talk, you mentioned the chief procurement officer. If we think of every company, these days has to be a data company to be successful. If they're not, they're probably not going to be around. Are you noticing that from a supply chain perspective within procurement and contract management, is that escalating the C-suite to be much more of a C-suite or board level initiative? >>Absolutely. Absolutely. I think what folks have realized in many of their, even the earlier digital transformation efforts, it was very geared around automating and streamlining transactions and processes, not so much putting data at the core. Yes, you would get intelligence out of that, but we hadn't architected your entire organization around data and good quality data and what is needed, um, to be able to actually translate that data to meaningful insights, to make the decisions or drive, um, visibility within to your, into your supply chain. Um, so when you think about things that are, um, such as ESG, where you really need to know, um, your tier one, tier two tier three suppliers, and all the impacts that that has, um, in order to drive to those, um, ESG objectives that you're telling your investors, you're telling your customers, and you're telling your, um, your employees about it's very important. You have to be centered around data and be able to be able to see their entire supply chain. And if you weren't, if you weren't architected to do so, doing it as an afterthought is very costly because you've already made those investments >>Very costly. And also, I mean, from a business perspective, I think, you know, we, we talk so often Toby and you probably do as well about it, business alignment. It's one of those, it's like digital transformation. It's almost a buzzword if you will, but it's critical because I'm seeing a lot of data and research from, from folks like Gardner that are showing that massive percentages of businesses believe that the technology is really the driver and the fuel of the business going forward. So no longer can it and lines of business be separated. >>Yeah, I, I totally agree. I actually think that when I mentioned about new skills, if you think about the next generation and the new operating models, um, uh, you know, the, the, the new folks coming out of college have to have that skill set because process and technology are, are, are completely linked. Um, and I think that the organizations, the future and the sick, the most successful ones will know how to actually be more human centric and be able to harness the data through the technologies. So I'll actually allow you and I to do what we do best, right, which is collaborate and negotiate deals work on our relationship versus focused on the technology or entering data into forms and all the administrative components that, uh, many of my clients are plagued with today, >>Collaboration, I think has maybe become even more important in the last two years that we've been so limited about how to collaborate. Thankfully, we have a lot of technologies to do that, but when I think of Coupa collaboration, community are two words that jump out. Talk to me a little bit about from an, a partnership perspective alignment there with the collaborative spirit at KPMG. >>Yeah, absolutely. Um, you know, for, for us, uh, I recently just presented on a very similar topic that nothing great in business is done by a single person. And it takes partners to be able to drive the innovation needed to solve the new challenges of tomorrow. And, and I see our relationship with that. You know, they offer a platform, they offer a method to get access to the data and simplify it in a way for our clients so that they can focus on the relationships and driving the collaboration with their suppliers. And, and I think that that's, that's the thought leadership, uh, in partnership with, uh, with them that we'd like to bring to the table. >>Speaking of alignment between KPMG and Qubit. Talk to me a little bit about ESG as, as sort of a new initiative within KPMG. Talk to me a little bit about that. And what's some of the high level objectives are >>Absolutely. Um, I wouldn't say that it's, it's, it's new. I think it's always been there and there's always been a focus, but I think the recent events and with the regulatory environment changing as well, and as with consumers, consumer behavior, driving and investor community driving towards, um, uh, ESG, I think that is quickly changing how companies are prioritizing that within the Mo amongst everything else that they have. And as a result, I think the CPO's role in that equation is ever so important when it comes to delivering and operationalizing ESG. >>I imagine it, the CPS role must be a lot more strategic these >>Days >>Because they really have to be kind of a transformation change agent. >>Yeah. And actually in most cases, the CPO is perfect for that because that's been their role, um, in, uh, in, in, uh, in many cases before. Um, and I think, yeah, this is just yet another dimension that they didn't have to attack and, and incorporate into the, uh, into the process of selecting the right partner or the right supplier within their, um, within the, uh, with, with who they want to onboard for, for the company. >>Got it. Okay. Let's talk about advice now for companies that are either in the early stages of the supply chain transformation really digitizing, how do they get started? Is it too late for some? >>No, I don't think it's ever too late. I don't think, I, I think, um, I don't think it's too late, you know, and especially with the very big focus on digital and tech these days, sometimes being the late, being late to the game allows folks to actually work out the kinks for, you know, the bleeding edge technologies. And so that makes it even less risky for them to adopt in, in many cases. Um, that's, that's, uh, that, that's what we've seen, but, you know, I think the advice is get educated, uh, really just understand as much as you can around what other people are doing. Are there other, um, uh, peer group, uh, companies like yours, you know, like themselves that are actually going through the transformation or have gone before and just kind of understand what were the drivers of that strategy and what were the outcomes that you can learn from them, get help from externals. >>Um, and whether they be technology partners, consultants, and actually hiring new skills and bringing in new perspectives to help you to own and drive that strategy important. This is super important and you can't outsource these things, right. This needs to come from within, especially when you think about things as purposeful and impactful as ESG. Um, those, those cannot be outsourced. Um, and I think those would be the, uh, the kind of the two key things. Um, but I always also say, um, take an outward in approach, as you're thinking about your new strategy, focus on what your employees are saying about, you know, your supply chain and how easy it is to actually understand and, and work within your supply chain. Talk to your suppliers, talk to your internal business partners, to really reflect and understand how do you make this process as easy as possible for them to comply with. >>I think one of the things I was reading, uh, in preparation for coming here is that some, some survey, a survey that that Cooper did of about 800 decision makers. And one of the things that was overwhelming as a theme is that a lot of organizations don't feel that they have the right data visibility to drive an ESG strategic initiative. So what Coupa does providing that visibility and the ability to collaborate and share across the community is, seems to be something that's going to be a business critical must have going forward. >>Yeah, a hundred percent, you know, many, uh, many of our clients operate under, you know, uh, not under like mandates or compliance, driven, um, kind of policies in the commercial world, many cases you have to influence the buying behavior. And so you can't do that without data. I'd like to think in this day and age presented with the right supplier options with them at the right point in time, you're able to influence and drive the spend to diverse candidates, sustainable options, you know, and there's, you know, not just savings, not just the lowest cost option, but there's so many other things to consider in this day and age. And I think that's where it's so important to be able to have a platform like Hoopa, to be able to gather that data acquire external sources of data, such as ESG related data and make that to, um, to, to all parties, um, and be that source of truth so that you can drive the >>Here's some truth. And also even something that was talked about this morning during the keynote is accountability. And have you heard Jon Taffer from bar rescue talking this morning, but he was talking about an 120 bar rescues. He goes, I've never met one person that has admitted from day one of the four days. They shoot that I'm responsible for the reason that my business is not successful. He goes, everybody has an excuse. There's no accountability until you really force someone to take probably that hard look in the mirror that they don't want to take, but that accountability within organizations within an overall business is critical. >>Yeah, I think, uh, I absolutely believe that went away to solve that is providing the data and making it available. And, um, and really once again, I think it goes back to driving that behavior that you want. And I think it starts with, uh, with, with leadership and I think the accountability, accountability of leadership, and to be able to drive that type of culture within your organization. Um, but absolutely you need data to be able to do that and, and be able to monitor that as well, you know, as a leader to make sure that that accountability is appropriately distributed. >>Right. But one of the things, I mean, I think patients has been in short supply the last two years have been, we've learned that. I think also that another thing we've learned is that access to real-time data is no longer, oh, then that would be great. It's you've got to have that for your business to be differentiated because the, you know, if we think about the consumer side, the consumers are so vocal on things like social media, if the experience isn't tailored, personalized and instantaneous, We have a very short Rob talked about the very short attention span that his kids have. I'm like three minutes. We don't even have that in business or on the consumer side. I don't think. >>Yeah, I, yeah, I see that in my kids and what he said today was, was spot on. Um, so, you know, when I think about my career and where I'm at, and he said the same thing, I mean, our kids are coming into the, there'll be in procurement organizations very soon, sooner than, you know, then, then I like to admit. Um, and as a result, I think that, um, we talked a bit about talent shortage and the challenge with keeping talent. And I think that what you had just expressed is very important is that that experience for the employee, but you come into a workforce and they expect you to have these quick turnarounds, but you've, you offered them tools that require spreadsheets and old archaic systems to be able to solve today's challenges. I think that you're not going to be able to retain your talent right along. Right. >>That's a great point. That's an absolutely fantastic point. Last question for you before we wrap here is so the changes that organizations need to make with respect to being prepared for ESG reporting requirements that are coming down the pike, obviously being, having a data strategy has got to be one of us. >>Yeah, absolutely. I think, um, I think we, many procurement organizations were really geared around savings and a very compliance, driven manner. And when you think about ESG, I think you gotta be very data-driven. Um, and so that should be a priority focus of how do you retool yourself to be able to acquire mass amounts of data, figuring out where you need to go, um, to get that data, whether they be third parties, whether they be directly from the supplier, um, and be able to aggregate it and provide the insight into those reporting standards that are required. Um, and then to be able to actually measure progress along those sustainability or diversity goals that it might be established at, at, at the leadership level. So I think it's coming down the pike. It's a matter of time. I think it's, I think it's, uh, you know, it's something that I've been waiting for to see. Um, and it's interesting to see how, uh, how quickly that it's, it's come down. Um, but I think with the regulatory compliance coming down, um, this is going to be moving very quick and people need to get ready. >>That's good. They need to be ready. Excellent to be thank you for joining me on the program today, talking about what you were doing at KPMG, what it's doing with Kupa and how organizations really should be thinking about and approaching supply chain, digital transformation. We appreciate your insights. >>Yeah, absolutely. Thank you so much. All >>Right. For Toby, you I'm Lisa Martin. You're watching the cube in Las Vegas at Cooper inspire 2022 stick around. My next guest will join me shortly.

Published Date : Apr 5 2022

SUMMARY :

It's great to have you on the program. It's great to be here. Isn't it great to be back? uh, with Rob of a CEO that I've ever gotten to work with. and I'm never short on phone calls and, you know, uh, from, from my clients reaching out for help, I heard a really smart description of the last two years A hundred percent. um, but you know, the, you know, coming out of the, uh, post COVID era, um, with the spend that you have, that's also changing the skill mix that you have. the C-suite to be much more of a C-suite or board level initiative? Um, so when you think about things that are, um, such as ESG, where you really need to know, And also, I mean, from a business perspective, I think, you know, we, uh, you know, the, the, the new folks coming out of college have to have that skill Talk to me a little bit about from an, a partnership perspective alignment there with the collaborative And it takes partners to be able to drive Talk to me a little bit about that. but I think the recent events and with the regulatory environment changing as well, their, um, within the, uh, with, with who they want to onboard for, for the company. in the early stages of the supply chain transformation really digitizing, um, I don't think it's too late, you know, and especially with the very big focus on digital bringing in new perspectives to help you to own and drive that strategy important. the ability to collaborate and share across the community is, seems to be something that's spend to diverse candidates, sustainable options, you know, And have you heard Jon Taffer from bar rescue talking this morning, but he was talking about an 120 and really once again, I think it goes back to driving that behavior that you want. business to be differentiated because the, you know, if we think about the consumer side, And I think that what you had just expressed is very important is that that experience for the employee, that are coming down the pike, obviously being, having a data strategy has got to be I think it's, I think it's, uh, you know, it's something that I've been waiting for to see. Excellent to be thank you for joining me on the program today, talking about what you were doing at KPMG, Thank you so much. My next guest will join me shortly.

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Barak Schoster, Palo Alto Networks | CUBE Conversation 2022


 

>>Hello, everyone. Welcome to this cube conversation. I'm here in Palo Alto, California. I'm John furrier, host of the cube, and we have a great guest here. Barack Shuster. Who's in Tel-Aviv senior director of chief architect at bridge crew, a part of Palo Alto networks. He was formerly the co-founder of the company, then sold to Palo Alto networks Brock. Thanks for coming on this cube conversation. >>Thanks John. Great to be here. >>So one of the things I love about open source, and you're seeing a lot more of the trend now that talking about, you know, people doing incubators all over the world, having open source and having a builder, people who are starting companies, it's coming more and more, you you're one of them. And you've been part of this security open source cloud infrastructure infrastructure as code going back a while, and you guys had a lot of success. Now, open source infrastructure as code has moved up to the stack, certainly lot going down at the network layer, but developers just want to build security from day one, right? They don't want to have to get into the, the, the waiting game of slowing down their pipelining of code in the CIC D they want to move faster. And this has been one of the core conversations this year is how to make developers more productive and not just a cliche, but actually more productive and not have to wait to implement cloud native. Right. So you're in the middle of it. And you've got you're in, tell us, tell us what you guys are dealing with that, >>Right? Yeah. So I hear these needles working fast, having a large velocity of releases from many of my friends, the SRAs, the DevOps, and the security practitioners in different companies. And the thing that we asked ourselves three years ago was how can we simplify the process and make the security teams an enabler instead of a gatekeeper that blocks the releases? And the thing that we've done, then we understood that we should do is not only doing runtime scanning of the cloud infrastructure and the cloud native clusters, but also shift left the findings and fixings the remediation of security issues to the level of the code. So we started doing infrastructure is good. We Terraform Kubernetes manifests cloud formation, server less, and the list goes on and we created an open source product around it, named checkup, which has an amazing community of hundreds of contributors. Not all of them are Palo Alto employees. Most of them are community users from various companies. And we tried to and succeeded to the democratic side is the creation of policy as code the ability to inspect your infrastructure as code and tell you, Hey, this is the best practice that you should use consider using it before applying a misconfigured S3 bucket into production, or before applying a misconfigured Kubernetes cluster into your production or dev environment. And the goal, >>The goal, >>The goal is to do that from the ID from the moment that you write code and also to inspect your configuration in CGI and CD and in runtime. And also understand that if there is any drift out there and the ability to fix that in the source code, in the blueprint itself. >>So what I hear you saying is really two problems you're solving. One is the organizational policies around how things were done in a environment before all the old way. You know, the security teams do a review, you send a ticket, things are waiting, stop, wait, hurry up and wait kind of thing. And then there's the technical piece of it, right? Is that there's two pieces to that. >>Yeah, I think that one thing is the change of the methodologies. We understood that we should just work differently than what we used to do. Tickets are slow. They have priorities. You have a bottleneck, which is a small team of security practitioners. And honestly, a lot of the work is repetitive and can be democratized into the engineering teams. They should be able to understand, Hey, I wrote the code piece that provision this instance, I am the most suitable person as a developer to fix that piece of code and reapply it to the runtime environment. >>And then it also sets the table for our automation. It sets the table for policies, things that make things more efficient scaling. Cause you mentioned SRS are a big part of this to dev ops and SRE. Those, those folks are, are trying to move as fast as possible at scale, huge scale challenge. How does that impact the scale piece become into here? >>So both themes Esri's and security teams are about a link to deploying application, but new application releases into the production environment. And the thing that you can do is you can inspect all kinds of best practices, not only security, best practices, but also make sure that you have provision concurrencies on your serverless functions or the amount of auto-scaling groups is what you expect it to be. And you can scan all of those things in the level of your code before applying it to production. >>That's awesome. So good, good benefits scales a security team. It sounds like too as well. You could get that policy out there. So great stuff. I want to really quickly ask you about the event. You're hosting code two cloud summit. What are we going to see there? I'm going to host a panel. Of course, I'm looking forward to that as well. You get a lot of experts coming in there. Why are you having this event and what topics will be covered? >>So we wanted to talk on all of the shifts, left movement and all of the changes that have happened in the cloud security market since inception till today. And we brought in great people and great practitioners from both the dev ops side, the chaos engineering and the security practitioners, and everybody are having their opinion on what's the current status state, how things should be implemented in a mature environment and what the future might hold for the code and cloud security markets. The thing that we're going to focus on is all of the supply chain from securing the CCD itself, making sure your actions are not vulnerable to a shut injection or making sure your version control system are configured correctly with single sign-on MFA and having branch protection rules, but also open source security like SCA software composition analysis infrastructure as code security. Obviously Ron thinks security drifts and Kubernetes security. So we're going to talk on all of those different aspects and how each and every team is mitigating. The different risks that come with. >>You know, one of the things that you bring up when you hear you talking is that's the range of, of infrastructure as code. How has infrastructure as code changed? Cause you're, you know, there's dev ops and SRS now application developers, you still have to have programmable infrastructure. I mean, if infrastructure code is real realize up and down the stack, all aspects need to be programmable, which means you got to have the data, you got to have the ability to automate. How would you summarize kind of the state of infrastructure as code? >>So a few years ago, we started with physical servers where you carried the infrastructure on our back. I, I mounted them on the rack myself a few years ago and connected all of the different cables then came the revolution of BMS. We didn't do that anymore. We had one beefy appliance and we had 60 virtual servers running on one appliance. So we didn't have to carry new servers every time into the data center then came the cloud and made everything API first. And they bill and enabled us to write the best scripts to provision those resources. But it was not enough because he wanted to have a reproducible environment. The is written either in declarative language like Terraform or CloudFormation or imperative like CDK or polluted, but having a consistent way to deploy your application to multiple environments. And the stage after that is having some kind of a service catalog that will allow application developer to get the new releases up and running. >>And the way that it has evolved mass adoption of infrastructure as code is already happening. But that introduces the ability for velocity in deployment, but also new kinds of risks that we haven't thought about before as security practitioners, for example, you should vet all of the open source Terraform modules that you're using because you might have a leakage. Our form has a lot of access to secrets in your environment. And the state really contains sensitive objects like passwords. The other thing that has changed is we today we rely a lot on cloud infrastructure and on the past year we've seen the law for shell attack, for example, and also cloud providers have disclosed that they were vulnerable to log for shell attack. So we understand today that when we talk about cloud security, it's not only about the infrastructure itself, but it's also about is the infrastructure that we're using is using an open source package that is vulnerable. Are we using an open source package that is vulnerable, is our development pipeline is configured and the list goes on. So it's really a new approach of analyzing the entire software bill of material also called Asbell and understanding the different risks there. >>You know, I think this is a really great point and great insight because new opera, new solutions for new problems are new opportunities, right? So open source growth has been phenomenal. And you mentioned some of those Terraform and one of the projects and you started one checkoff, they're all good, but there's some holes in there and it's open source, it's free, everyone's building on it. So, you know, you have, and that's what it's for. And I think now is open source goes to the next level again, another generational inflection point it's it's, there's more contributors there's companies are involved. People are using it more. It becomes a really strong integration opportunity. So, so it's all free and it's how you use it. So this is a new kind of extension of how open source is used. And if you can factor in some of the things like, like threat vectors, you have to know the code. >>So there's no way to know it all. So you guys are scanning it doing things, but it's also huge system. It's not just one piece of code. You talking about cloud is becoming an operating system. It's a distributed computing environment, so whole new area of problem space to solve. So I love that. Love that piece. Where are you guys at on this now? How do you feel in terms of where you are in the progress bar of the solution? Because the supply chain is usually a hardware concept. People can relate to, but when you bring in software, how you source software is like sourcing a chip or, or a piece of hardware, you got to watch where it came from and you gotta track track that. So, or scan it and validate it, right? So these are new, new things. Where are we with? >>So you're, you're you're right. We have a lot of moving parts. And really the supply chain terms of came from the automobile industry. You have a car, you have an engine engine might be created by a different vendor. You have the wheels, they might be created by a different vendor. So when you buy your next Chevy or Ford, you might have a wheels from continental or other than the first. And actually software is very similar. When we build software, we host it on a cloud provider like AWS, GCP, Azure, not on our own infrastructure anymore. And when we're building software, we're using open-source packages that are maintained in the other half of the war. And we don't always know in person, the people who've created that piece. And we do not have a vetting process, even a human vetting process on these, everything that we've created was really made by us or by a trusted source. >>And this is where we come in. We help you empower you, the engineer, we tools to analyze all of the dependency tree of your software, bill of materials. We will scan your infrastructure code, your application packages that you're using from package managers like NPM or PI. And we scan those open source dependencies. We would verify that your CIC is secure. Your version control system is secure. And the thing that we will always focus on is making a fixed accessible to you. So let's say that you're using a misconfigured backup. We have a bot that will fix the code for you. And let's say that you have a, a vulnerable open-source package and it was fixed in a later version. We will bump the version for you to make your code secure. And we will also have the same process on your run time environment. So we will understand that your environment is secure from code to cloud, or if there are any three out there that your engineering team should look at, >>That's a great service. And I think this is cutting edge from a technology perspective. What's what are some of the new cloud native technologies that you see in emerging fast, that's getting traction and ultimately having a product market fit in, in this area because I've seen Cooper. And you mentioned Kubernetes, that's one of the areas that have a lot more work to do or being worked on now that customers are paying attention to. >>Yeah, so definitely Kubernetes is, has started in growth companies and now it's existing every fortune 100 companies. So you can find anything, every large growler scale organization and also serverless functions are, are getting into a higher adoption rate. I think that the thing that we seeing the most massive adoption off is actually infrastructure as code during COVID. A lot of organization went through a digital transformation and in that process, they have started to work remotely and have agreed on migrating to a new infrastructure, not the data center, but the cloud provider. So at other teams that were not experienced with those clouds are now getting familiar with it and getting exposed to new capabilities. And with that also new risks. >>Well, great stuff. Great to chat with you. I want to ask you while you're here, you mentioned depth infrastructure as code for the folks that get it right. There's some significant benefits. We don't get it. Right. We know what that looks like. What are some of the benefits that can you share personally, or for the folks watching out there, if you get it for sure. Cause code, right? What does the future look like? What does success look like? What's that path look like when you get it right versus not doing it or getting it wrong? >>I think that every engineer dream is wanting to be impactful, to work fast and learn new things and not to get a PagerDuty on a Friday night. So if you get infrastructure ride, you have a process where everything is declarative and is peer reviewed both by you and automated frameworks like bridge and checkoff. And also you have the ability to understand that, Hey, once I re I read it once, and from that point forward, it's reproducible and it also have a status. So only changes will be applied and it will enable myself and my team to work faster and collaborate in a better way on the cloud infrastructure. Let's say that you'd done doing infrastructure as code. You have one resource change by one team member and another resource change by another team member. And the different dependencies between those resources are getting fragmented and broken. You cannot change your database without your application being aware of that. You cannot change your load Bonser without the obligation being aware of that. So infrastructure skullduggery enables you to do those changes in a, in a mature fashion that will foes Le less outages. >>Yeah. A lot of people getting PagerDuty's on Friday, Saturday, and Sunday, and on the old way, new way, new, you don't want to break up your Friday night after a nice dinner, either rock, do you know? Well, thanks for coming in all the way from Tel-Aviv really appreciate it. I wish you guys, everything the best over there in Delhi, we will see you at the event that's coming up. We're looking forward to the code to cloud summit and all the great insight you guys will have. Thanks for coming on and sharing the story. Looking forward to talking more with you Brock thanks for all the insight on security infrastructures code and all the cool things you're doing at bridge crew. >>Thank you, John. >>Okay. This is the cube conversation here at Palo Alto, California. I'm John furrier hosted the cube. Thanks for watching.

Published Date : Mar 18 2022

SUMMARY :

host of the cube, and we have a great guest here. So one of the things I love about open source, and you're seeing a lot more of the trend now that talking about, And the thing that we asked ourselves The goal is to do that from the ID from the moment that you write code and also You know, the security teams do a review, you send a ticket, things are waiting, stop, wait, hurry up and wait kind of thing. And honestly, a lot of the work is repetitive and can How does that impact the scale piece become into here? And the thing that you can do is you can inspect all kinds of best practices, I want to really quickly ask you about the event. all of the supply chain from securing the CCD itself, You know, one of the things that you bring up when you hear you talking is that's the range of, of infrastructure as code. And the stage after that is having some kind of And the way that it has evolved mass adoption of infrastructure as code And if you can factor in some of the things like, like threat vectors, So you guys are scanning it doing things, but it's also huge system. So when you buy your next Chevy And the thing that we will And you mentioned Kubernetes, that's one of the areas that have a lot more work to do or being worked So you can find anything, every large growler scale What are some of the benefits that can you share personally, or for the folks watching And the different dependencies between and all the great insight you guys will have. I'm John furrier hosted the cube.

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Mani Thiru, AWS | Women in Tech: International Women's Day


 

>>Mm. >>Okay. Hello, and welcome to the Cubes Coverage of the International Women in Tech Showcase featuring National Women's Day. I'm John for a host of the Cube. We have a great guest here of any theory a PJ head of aerospace and satellite for A W S A P J s Asia Pacific in Japan. Great to have you on many thanks for joining us. Talk about Space and International Women's Day. Thanks for coming on. >>Thanks, John. It's such a pleasure to be here with you. >>So obviously, aerospace space satellite is an area that's growing. It's changing. AWS has made a lot of strides closure, and I had a conversation last year about this. Remember when Andy Jassy told me about this initiative to 2.5 years or so ago? It was like, Wow, that makes a lot of sense Ground station, etcetera. So it just makes a lot of sense, a lot of heavy lifting, as they say in the satellite aerospace business. So you're leading the charge over there in a p J. And you're leading women in space and beyond. Tell us what's the Storey? How did you get there? What's going on. >>Thanks, John. Uh, yes. So I need the Asia Pacific business for Clint, um, as part of Amazon Web services, you know, that we have in industry business vertical that's dedicated to looking after our space and space customers. Uh, my journey began really? Three or four years ago when I started with a W s. I was based out of Australia. Uh, and Australia had a space agency that was being literally being born. Um, and I had the great privilege of meeting the country's chief scientist. At that point. That was Dr Alan Finkel. Uh, and we're having a conversation. It was really actually an education conference. And it was focused on youth and inspiring the next generation of students. Uh, and we hit upon space. Um, and we had this conversation, and at that stage, we didn't have a dedicated industry business vertical at A W s well supported space customers as much as we did many other customers in the sector, innovative customers. And after the conversation with Dr Finkel, um, he offered to introduce me, uh, to Megan Clark, who was back back then the first CEO of the Australian Space Agency. So that's literally how my journey into space started. We had a conversation. We worked out how we could possibly support the Australian Space Agency's remit and roadmap as they started growing the industry. Uh, and then a whole industry whole vertical was set up, clinic came on board. I have now a global team of experts around me. Um, you know, they've pretty much got experience from everything creating building a satellite, launching a satellite, working out how to down link process all those amazing imagery that we see because, you know, um, contrary to what a lot of people think, Uh, space is not just technology for a galaxy far, far away. It is very much tackling complex issues on earth. Um, and transforming lives with information. Um, you know, arranges for everything from wildfire detection to saving lives. Um, smart, smart agriculture for for farmers. So the time of different things that we're doing, Um, and as part of the Asia Pacific sector, uh, my task here is really just to grow the ecosystem. Women are an important part of that. We've got some stellar women out here in region, both within the AWS team, but also in our customer and partner sectors. So it's a really interesting space to be. There's a lot of challenges. There's a lot of opportunities and there's an incredible amount of growth so specific, exciting space to be >>Well, I gotta say I'm super inspired by that. One of the things that we've been talking about the Cuban I was talking to my co host for many, many years has been the democratisation of digital transformation. Cloud computing and cloud scale has democratised and change and level the playing field for many. And now space, which was it's a very complex area is being I want kind of democratised. It's easier to get access. You can launch a satellite for very low cost compared to what it was before getting access to some of the technology and with open source and with software, you now have more space computing things going on that's not out of reach. So for the people watching, share your thoughts on on that dynamic and also how people can get involved because there are real world problems to solve that can be solved now. That might have been out of reach, but now it's cloud. Can you share your thoughts. >>That's right. So you're right, John. Satellites orbiting There's more and more satellites being launched every day. The sensors are becoming more sophisticated. So we're collecting huge amounts of data. Um, one of our customers to cut lab tell us that we're collecting today three million square kilometres a day. That's gonna increase to about three billion over the next five years. So we're already reaching a point where it's impossible to store, analyse and make sense of such massive amounts of data without cloud computing. So we have services which play a very critical role. You know, technologies like artificial intelligence machine learning. Help us help these customers build up products and solutions, which then allows us to generate intelligence that's serving a lot of other sectors. So it could be agriculture. It could be disaster response and recovery. Um, it could be military intelligence. I'll give you an example of something that's very relevant, and that's happening in the last couple of weeks. So we have some amazing customers. We have Max our technologies. They use a W S to store their 100 petabytes imagery library, and they have daily collection, so they're using our ground station to gather insight about a lot of changing conditions on Earth. Usually Earth observation. That's, you know, tracking water pollution, water levels of air pollution. But they're also just tracking, um, intelligence of things like military build up in certain areas. Capella space is another one of our customers who do that. So over the last couple of weeks, maybe a couple of months, uh, we've been watching, uh, images that have been collected by these commercial satellites, and they've been chronicling the build up, for instance, of Russian forces on Ukraine's borders and the ongoing invasion. They're providing intelligence that was previously only available from government sources. So when you talk about the democratisation of space, high resolution satellite images are becoming more and more ridiculous. Um, I saw the other day there was, uh, Anderson Cooper, CNN and then behind him, a screenshot from Capella, which is satellite imagery, which is very visible, high resolution transparency, which gives, um, respected journalists and media organisations regular contact with intelligence, direct intelligence which can help support media storytelling and help with the general public understanding of the crisis like what's happening in Ukraine. And >>I think on that point is, people can relate to it. And if you think about other things with computer vision, technology is getting so much stronger. Also, there's also metadata involved. So one of the things that's coming out of this Ukraine situation not only is tracking movements with the satellites in real time, but also misinformation and disinformation. Um, that's another big area because you can, uh, it's not just the pictures, it's what they mean. So it's well beyond just satellite >>well, beyond just satellite. Yeah, and you know, not to focus on just a crisis that's happening at the moment. There's 100 other use cases which were helping with customers around the globe. I want to give you a couple of other examples because I really want people to be inspired by what we're doing with space technology. So right here in Singapore, I have a company called Hero Factory. Um, now they use AI based on Earth observation. They have an analytics platform that basically help authorities around the region make key decisions to drive sustainable practises. So change detection for shipping Singapore is, you know, it's lots of traffic. And so if there's oil spills, that can be detected and remedy from space. Um, crop productivity, fruit picking, um, even just crop cover around urban areas. You know, climate change is an increasing and another increasing, uh, challenges global challenge that we need to tackle and space space technology actually makes it possible 15 50% of what they call e CVS. Essential climate variables can only be measured from space. So we have companies like satellite through, uh, one of our UK customers who are measuring, um, uh, carbon emissions. And so the you know, the range of opportunities that are out there, like you said previously untouched. We've just opened up doors for all sorts of innovations to become possible. >>It totally is intoxicating. Some of the fun things you can discuss with not only the future but solving today's problems. So it's definitely next level kind of things happening with space and space talent. So this is where you start to get into the conversation like I know some people in these major technical instance here in the US as sophomore second year is getting job offers. So there's a There's a there's a space race for talent if you will, um and women talent in particular is there on the table to So how How can you share that discussion? Because inspiration is one thing. But then people want to know what to do to get in. So how do you, um how do you handle the recruiting and motivating and or working with organisations to just pipeline interest? Because space is one of the things you get addicted to. >>Yeah. So I'm a huge advocate for science, technology, engineering, math. We you know, we highlights them as a pathway into space into technology. And I truly believe the next generation of talent will contribute to the grand challenges of our time. Whether that climate change or sustainability, Um, it's gonna come from them. I think I think that now we at Amazon Web services. We have several programmes that we're working on to engage kids and especially girls to be equipped with the latest cloud skills. So one of the programmes that we're delivering this year across Singapore Australia uh, we're partnering with an organisation called the Institute for Space Science, Exploration and Technology and we're launching a programme called Mission Discovery. It's basically students get together with an astronaut, NASA researcher, technology experts and they get an opportunity to work with these amazing characters, too. Create and design their own project and then the winning project will be launched will be taken up to the International space station. So it's a combination of technology skills, problem solving, confidence building. It's a it's a whole range and that's you know, we that's for kids from 14 to about 18. But actually it, in fact, because the pipeline build is so important not just for Amazon Web services but for industry sector for the growth of the overall industry sector. Uh, there's several programmes that were involved in and they range from sophomore is like you said all the way to to high school college a number of different programmes. So in Singapore, specifically, we have something called cloud Ready with Amazon Web services. It's a very holistic clouds killing programme that's curated for students from primary school, high school fresh graduates and then even earlier careers. So we're really determined to work together closely and it the lines really well with the Singapore government's economic national agenda, um so that that's one way and and then we have a tonne of other programmes specifically designed for women. So last year we launched a programme called She Does It's a Free online training learning programme, and the idea is really to inspire professional women to consider a career in the technology industry and show them pathways, support them through that learning process, bring them on board, help drive a community spirit. And, you know, we have a lot of affinity groups within Amazon, whether that's women in tech or a lot of affinity groups catering for a very specific niches. And all of those we find, uh, really working well to encourage that pipeline development that you talk about and bring me people that I can work with to develop and build these amazing solutions. >>Well, you've got so much passion. And by the way, if you have, if you're interested in a track on women in space, would be happy to to support that on our site, send us storeys, we'll we'll get We'll get them documented so super important to get the voices out there. Um and we really believe in it. So we love that. I have to ask you as the head of a PJ for a W S uh aerospace and satellite. You've you've seen You've been on a bunch of missions in the space programmes of the technologies. Are you seeing how that's trajectory coming to today and now you mentioned new generation. What problems do you see that need to be solved for this next generation? What opportunities are out there that are new? Because you've got the lens of the past? You're managing a big part of this new growing emerging business for us. But you clearly see the future. And you know, the younger generation is going to solve these problems and take the opportunities. What? What are they? >>Yes, Sometimes I think we're leaving a lot, uh, to solve. And then other times, I think, Well, we started some of those conversations. We started those discussions and it's a combination of policy technology. We do a lot of business coaching, so it's not just it's not just about the technology. We do think about the broader picture. Um, technology is transferring. We know that technology is transforming economies. We know that the future is digital and that diverse backgrounds, perspective, skills and experiences, particularly those of women minority, the youth must be part of the design creation and the management of the future roadmaps. Um, in terms of how do I see this going? Well, it's been sort of we've had under representation of women and perhaps youth. We we just haven't taken that into consideration for for a long time now. Now that gap is slowly becoming. It's getting closer and closer to being closed. Overall, we're still underrepresented. But I take heart from the fact that if we look at an agency like the US Mohammed bin Rashid Space Centre, that's a relatively young space agency in your A. I think they've got about three or 400 people working for them at this point in time, and the average age of that cohort John, is 28. Some 40% of its engineers and scientists are women. Um, this year, NASA is looking to recruit more female astronauts. Um, they're looking to recruit more people with disabilities. So in terms of changing in terms of solving those problems, whatever those problems are, we started the I guess we started the right representation mix, so it doesn't matter. Bring it on, you know, whether it is climate change or this ongoing crisis, productive. Um, global crisis around the world is going to require a lot more than just a single shot answer. And I think having diversity and having that representation, we know that it makes a difference to innovation outputs. We know that it makes a difference to productivity, growth, profit. But it's also just the right thing to do for so long. We haven't got it right, and I think if we can get this right, we will be able to solve the majority of some of the biggest things that we're looking at today. >>And the diversity of problems in the diversity of talent are two different things. But they come together because you're right. It's not about technology. It's about all fields of study sociology. It could be political science. Obviously you mentioned from the situation we have now. It could be cybersecurity. Space is highly contested. We dated long chat about that on the Last Cube interview with AWS. There's all these new new problems and so problem solving skills. You don't need to have a pedigree from Ivy League school to get into space. This is a great opportunity for anyone who can solve problems because their new No one's seen them before. >>That's exactly right. And you know, every time we go out, we have sessions with students or we're at universities. We tell them, Raise your voices. Don't be afraid to use your voice. It doesn't matter what you're studying. If you think you have something of value to say, say it. You know, by pushing your own limits, you push other people's limits, and you may just introduce something that simply hasn't been part of before. So your voice is important, and we do a lot of lot of coaching encouraging, getting people just to >>talk. >>And that in itself is a great start. I think >>you're in a very complex sector, your senior leader at AWS Amazon Web services in a really fun, exciting area, aerospace and satellite. And for the young people watching out there or who may see this video, what advice would you have for the young people who are trying to navigate through the complexities of now? Third year covid. You know, seeing all the global changes, um, seeing that massive technology acceleration with digital transformation, digitisation it's here, digital world we're in. >>It could >>be confusing. It could be weird. And so how would you talk to that person and say, Hey, it's gonna be okay? And what advice would you give? >>It is absolutely going to be okay. Look, from what I know, the next general are far more fluent in digital than I am. I mean, they speak nerd. They were born speaking nerd, so I don't have any. I can't possibly tell them what to do as far as technology is concerned because they're so gung ho about it. But I would advise them to spend time with people, explore new perspectives, understand what the other is trying to do or achieve, and investing times in a time in new relationships, people with different backgrounds and experience, they almost always have something to teach you. I mean, I am constantly learning Space tech is, um it's so complicated. Um, I can't possibly learn everything I have to buy myself just by researching and studying. I am totally reliant on my community of experts to help me learn. So my advice to the next generation kids is always always in this time in relationships. And the second thing is, don't be disheartened, You know, Um this has happened for millennia. Yes, we go up, then we come down. But there's always hope. You know, there there is always that we shape the future that we want. So there's no failure. We just have to learn to be resilient. Um, yeah, it's all a learning experience. So stay positive and chin up, because we can. We can do it. >>That's awesome. You know, when you mentioned the Ukraine in the Russian situation, you know, one of the things they did they cut the Internet off and all telecommunications and Elon Musk launched a star linked and gives them access, sending them terminals again. Just another illustration. That space can help. Um, and these in any situation, whether it's conflict or peace and so Well, I have you here, I have to ask you, what is the most important? Uh uh, storeys that are being talked about or not being talked about are both that people should pay attention to. And they look at the future of what aerospace satellite these emerging technologies can do for the world. What's your How would you kind of what are the most important things to pay attention to that either known or maybe not being talked about. >>They have been talked about John, but I'd love to see more prominent. I'd love to see more conversations about stirring the amazing work that's being done in our research communities. The research communities, you know, they work in a vast area of areas and using satellite imagery, for instance, to look at climate change across the world is efforts that are going into understanding how we tackle such a global issue. But the commercialisation that comes from the research community that's pretty slow. And and the reason it's loads because one is academics, academics churning out research papers. The linkage back into industry and industry is very, um, I guess we're always looking for how fast can it be done? And what sort of marginal profit am I gonna make for it? So there's not a lot of patients there for research that has to mature, generate outputs that you get that have a meaningful value for both sides. So, um, supporting our research communities to output some of these essential pieces of research that can Dr Impact for society as a whole, Um, maybe for industry to partner even more, I mean, and we and we do that all the time. But even more focus even more. Focus on. And I'll give you a small example last last year and it culminated this earlier this month, we signed an agreement with the ministry of With the Space Office in Singapore. Uh, so it's an MOU between AWS and the Singapore government, and we are determined to help them aligned to their national agenda around space around building an ecosystem. How do we support their space builders? What can we do to create more training pathways? What credits can we give? How do we use open datasets to support Singaporeans issues? And that could be claimed? That could be kind of change. It could be, um, productivity. Farming could be a whole range of things, but there's a lot that's happening that is not highlighted because it's not sexy specific, right? It's not the Mars mission, and it's not the next lunar mission, But these things are just as important. They're just focused more on earth rather than out there. >>Yeah, and I just said everyone speaking nerd these days are born with it, the next generations here, A lot of use cases. A lot of exciting areas. You get the big headlines, you know, the space launches, but also a lot of great research. As you mentioned, that's, uh, that people are doing amazing work, and it's now available open source. Cloud computing. All this is bringing to bear great conversation. Great inspiration. Great chatting with you. Love your enthusiasm for for the opportunity. And thanks for sharing your storey. Appreciate it. >>It's a pleasure to be with you, John. Thank you for the opportunity. Okay. >>Thanks, Manny. The women in tech showcase here, the Cube is presenting International Women's Day celebration. I'm John Ferrier, host of the Cube. Thanks for watching. Mm mm.

Published Date : Mar 9 2022

SUMMARY :

I'm John for a host of the Cube. So it just makes a lot of sense, imagery that we see because, you know, um, contrary to what a lot of people think, So for the people watching, share your thoughts So when you talk about the democratisation of space, high resolution satellite images So one of the things that's coming out of this Ukraine situation not only is tracking movements And so the you know, the range of opportunities that are out there, Some of the fun things you can discuss with So one of the programmes that we're delivering this year across Singapore And by the way, if you have, if you're interested in a track But it's also just the right thing to do for so long. We dated long chat about that on the Last Cube interview with AWS. And you know, every time we go out, we have sessions with students or we're at universities. And that in itself is a great start. And for the young people watching And so how would you talk to that person and say, So my advice to the next generation kids is always You know, when you mentioned the Ukraine in the Russian situation, you know, one of the things they did they cut the And and the reason it's loads because one is academics, academics churning out research you know, the space launches, but also a lot of great research. It's a pleasure to be with you, John. I'm John Ferrier, host of the Cube.

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Lisa O'Malley | CUBE Conversation


 

>>Welcome to this cube conversation. I'm Dave Nicholson and I am joined by Lisa O'Malley senior director of product management, Google cloud, specializing in industry solutions. Lisa, welcome. Welcome to the >>Cube. Thank you, David. Great to be here. >>So let's, let's dive right into it. What makes an industry solution and what makes for a poser of an industry solution? >>Um, I think industry solutions are really all about driving business outcomes, that individual industries and individual companies within those industries really, really care about. Um, you know, uh, an alternative might be to take a horizontal solution, whether it's a CRM or an ERP and slap some industry labels on it and pose it as an industry solution. We like to do the hard engineering work, which is really going and figuring out what are the key outcomes that industries care about and spending time understanding the root causes and helping them with a Google cloud platform and all of the security data and analytics and AI capabilities that we have helping them really deeply solve those problems, um, at a, at a level that makes a difference and transforms their industry. >>So can you give us an example of something that's engineered in for a specific industry? When someone tells me they're engineering something in a, I think of a, I think of my car seat and if you're going to engineer in comfort, you better provide some controls for adjustability for me. So how, how do you strike that balance between hard engineered and sort of the bespoke services and customization that are always going to be necessary? >>Yeah, so clearly we don't want to create bespoke solutions for individual customers. We like to take, you know, industry wide problems and think about them a different way. You know, one example might be retail search. Um, you've probably all gone to a retailer, uh, typed items into the search bar and had an unsuccessful result. Um, and then maybe you've gone to Google and Googled it there and come back with the item in that retailer as one of the results. So search within individual retailers, websites historically has not been great. However, we've delivered a solution that brings Google quality search to an individual retailers, catalog and website. Um, and what we see is that this really helps them with what we call search abandonment. So it's like $300 billion a year is lost every year to people having unsuccessful, uh, searches on various websites. And so by, by delivering our product discovery solution, which incorporates, uh, retail that really solves an industry-wide problem. >>So Google is considered to be at the forefront of artificial intelligence. AI ML gets tossed around a lot, um, GCP, Google cloud, it's the real deal. Uh, how does, how does AI factor into some of these industry specific solutions? >>Uh, great question. Um, and not all of them are based on AI, but clearly, you know, when we think about Google, you think about, you know, data analytics, our ability to manipulate data and to apply AI and ML to real-world problems. Um, I'll give you an example of where we're using some of our core AI technology. And so that would be a product like visual inspection, where on a manufacturing line, you want to be able to, um, identify defects very effectively. Um, existing systems require a ton of training data. Whereas our machine learning allows us to deliver very high quality, like 10 X reduction in defects, um, with about, you know, 300 times less training data. And so that's where we've applied both our vision technology and our machine learning capabilities, uh, to come up with a great solution that fundamentally changes how inspection is done on manufacturing lines. >>So visual inspection inspection is one category, uh, recommendations is also often cited as another example. Uh, do, do you have any specific, uh, customer examples either with names or without are fine? Um, where, where recommendations come into play and, and, and, and what are some of the, the shades of difference when you talk about, um, the kind of intelligence that goes into visual inspection versus recommendations? Okay. >>So, uh, recommendations, one customer that I can talk about is Ikea. Um, they have implemented recommendations for a number of months at this stage, and they've seen an increase in click-through rate of about 30%. Um, we measure about 400% increase in, um, you know, relevant recommendations and overall that's, that's delivered at a 2% increase in average order value. Um, and so that's just one example of how recommendations and recommendations technology obviously has been with Google for a long time, when you think across search and YouTube, and a lot of the capabilities that are core to Google. And so being able to apply that more broadly to an industry circumstances is really, really powerful, um, on the visual inspection side, uh, Foxconn deployed this technology within their phone manufacturing process and that, um, uh, increased the accuracy of their defect detection by about 10 X. >>So, so you touched on this a little bit already, but if someone is trying to evaluate the difference between a real industry solution or industry cloud versus something that's just slapping a label on top of another label of, you know, for something that's generic, um, what are the sort of litmus tests that they should apply? What are the things that you look for? What are the criteria you think are important? >>Yeah. Um, I think it's really important to, you know, to really dig down, to identify as this just a horizontal solution, or has a company done the real hard engineering work to solve the problem? The way I think about it is I ask several questions, you know, do we think that these products have been engineered from the ground up to solve a specific industry problem? Are they just selling, you know, horizontal capabilities like CRM or ERP, um, and putting an industry label on it, have they actually being built for real world companies, you know, can they demo it in a real world example? Um, how much of it is, you know, original code code or is it, you know, just a reference architecture, how much, um, must a customer pay or work to actually implement that solution? Does it work out of the box or is there, you know, a big implementation with lots of system integrator, uh, spend required? And then I think lastly, and maybe most importantly is, is the, is the pricing connected to the value that you're bringing and is that pricing transparent? Um, and is it easy to understand for the customer and where the value, uh, where the value lies based on the pricing? >>What does the process look like, uh, within Google, within Google cloud, when you're considering what to categorize as an industry, what level of granularity do you get down to? How, how do you, how do you figure out what makes sense? Is it a level of effort in terms of engineering? Is it total addressable market? I'd love to, I'd love to be a fly on the wall. In some of those conversations, you think of the obvious categories, like financial services, retail, um, but give us an idea of what those conversations look like when you're trying to determine what constitutes an industry. >>So I think there's what constitutes an industry. And then there's what constitutes an industry that we want to build a specific productized solution for in terms of what constitutes an industry. I mean, I think those are pretty established in the market. They are things like financial services, healthcare, retail, and then there may be sub-verticals within those industries. So within financial services, you might have banking, retail banking, and commercial banking. You might have payments, you might have capital markets. Um, and I think those are, are, are pretty well established. I think you would expect the similar, the types of conversation that we have around what's the total addressable market. What's the level of technical sophistication within those industries. And then what are the problems that they're really seeking to solve? And do we have solutions that we think can make a difference there? >>So example of AI applied in an industry solution is the area around documents. Uh, and, uh, so, uh, again, if you can give us an example of, of >>Document AI, uh, how it's brought to bear, how it's different from making recommendations and product searches, and maybe a customer example, if you have one. Yeah. So, um, document, uh, AI is really, really phenomenal space in that the, the efficiency gains and operational efficiency, essentially around taking paper out of the process or taking people who are reviewing paper out of the process, uh, the opportunity is immense. You know, when you think about mortgage applications and the hundreds and hundreds of pages that we all have to sign up for, whether it's a refinance or a new buy, um, and then some poor person within the institution has to go and review all of that documentation. Um, we can turn that into, you know, something really phenomenal by using the document AI technology that Google has developed over time and training it on mortgage documentation. For example, um, Mr. Cooper uses our document AI technology, and they were able to, uh, increase their efficiency by about 400%, uh, in terms of their mortgage application process. So that's pretty phenomenal, but, you know, documents, don't just show up in mortgages nor do they just show up in financial services. There are documents all over the healthcare system. There are documents all over a public sector system. Um, and we believe that there's immense opportunity to take, uh, to take much of that paper and that re manual review of paper out of the system. >>So Lisa what's next, what kinds of industry solutions are you're working on that you can share a glimpse into? We're not asking for secrets that we can't, they can't be shared here just to be clear, but what's on the what's on the horizon. >>So I think there's some exciting things happening in our retail environment. Um, you can imagine that, you know, in the post COVID world, retail is very different from where it has been. And so the ability to bring your online and offline business and your consumer journeys through that business, um, really together is, is going to be super important. And so we're working on a lot of things there around understanding a full 360 view of your customer and how we might help them through their shopping journeys. Um, on, in, uh, in healthcare, we have, um, some phenomenal products in the market like our healthcare data engine, which helps take, um, sources of data from the many silos that exist across our healthcare system and bring them into one longitudinal view of the data. And so you can imagine that there would be many, um, diagnostic and operational opportunities to use that data in a much more efficient way than there are than the, than it's being used today, >>Specifically in healthcare, has that, have we seen a pivot, um, uh, because of the pandemic? >>So I don't know that it was specific to the pandemic. I think that the, um, the healthcare industry is, uh, is undergoing a lot of change, uh, in general across the board. And so the, the realization is that with, um, uh, I think the, what the, what the pandemic has done is it has accelerated some existing trends around movement towards telehealth, um, movement towards dispersed, um, healthcare within communities, as opposed to big centers. Uh, and so, you know, we find then that the, the data becomes even more fragmented and becomes more siloed and lots of, um, companies are solving small pieces of the problem. And so what Google would like to be able to do is to bring all of that data together, harmonize it, understanding all of the regulatory and compliance issues and opportunities that there are within the healthcare area and enable not just Google to build solutions on top of this data, but also to enable partners, um, and, uh, and, and providers our, uh, our payers themselves to, uh, to build solutions on top of the data. >>Lisa, it looks like it's time to wrap up. Do you have any final thoughts on, especially a, you know, where, where does AI progress us in industry solutions moving forward? >>So, you know, I think that AI is a tool that we should use wisely. I think it's something that we should understand how we, you know, understand that the, um, uh, our customer's deep needs, um, their business. I would come and sit there hoping to drive and where careful application of AI and machine learning can really benefit everybody in transforming their industries, whether that's through increasing top line revenue, taking cost out of the system, or generally being more efficient. >>Fantastic. Lisa, thank you for joining us for this cube conversation from the cube until next time. This is Dave Nicholson. >>Thank you, David. It was a pleasure. >>Thank you, Lisa.

Published Date : Oct 29 2021

SUMMARY :

Welcome to the Great to be here. and what makes for a poser of an industry solution? Um, you know, uh, an alternative might be to take a horizontal So can you give us an example of something that's engineered in for a specific We like to take, you know, industry wide problems and think about them a different way. So Google is considered to be at the forefront of artificial intelligence. with about, you know, 300 times less training data. Uh, do, do you have any specific, uh, and YouTube, and a lot of the capabilities that are core to Google. Um, and is it easy to understand for the customer and where the value, In some of those conversations, you think of the obvious categories, So within financial services, you might have banking, retail banking, again, if you can give us an example of, of and hundreds of pages that we all have to sign up for, whether it's a refinance or a new buy, you can share a glimpse into? And so you can imagine that there would be many, and so, you know, we find then that the, the data becomes even more fragmented and especially a, you know, where, where does AI progress us in industry solutions So, you know, I think that AI is a tool that we should use wisely. Lisa, thank you for joining us for this cube conversation from Thank you, David.

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Keynote Analysis with Stu Miniman, Red Hat | KubeCon + CloudNative Con NA 2021


 

>>Hello everyone Welcome to the cubes coverage of cubic on cloud native come here in person in L A 2021. I'm john ferrier, host of the Cuban Dave Nicholson host cloud host for the cube and of course former host of the cube steve minutemen. Now at red hat stew, we do our normal keynote reviews. We had to have you come back first while hazard and red hat >>john it's phenomenal. Great to see you nice to have Dave be on the program here too. It's been awesome. So yeah, a year and a day since I joined Red hat and uh, I do miss you guys always enjoyed doing the interviews in the cube. But you know, we're still in the community and still interacting lots, >>but we love you too. And Davis, your new replacement and covering the cloud angles. He's gonna bring little stew mo jokes of the interview but still, we've always done the wrap up has always been our favorite interviews to do an analysis of the keynote because let's face it, that's where all the action is. Of course we bring the commentary, but this year it's important because it's the first time we've had an event in two years too. So a lot of people, you know, aren't saying this on camera a lot, but they're kind of nervous. They're worried they're weirded out. We're back in person again. What do I feel? I haven't seen people, I've been working with people online. This is the top story. >>Yeah, john I thought they did a really good job in the keynote this morning. Normally, I mean this community in general is good with inclusion. Part of that inclusion is hey, what are you comfortable with if your remote? We still love you and it's okay. And if you're here in person, you might see there's wrist bands of green, yellow, red as in like, hey, you okay with a handshake. You want to do there or stay the f away from me because I'm not really that comfortable yet being here and it's whatever you're comfortable with. That's okay. >>I think the inclusion and the whole respect for the individual code of conduct, C N C. F and limits Foundation has been on the front end of all those trends. I love how they're taking it to a whole nother level. David, I want to get your take because now with multi cloud, we heard the same message over and over again that hey, open winds, okay. Open winds and still changing fast. What's your take? >>Open absolutely wins. It's uh, it's the present. It's the future. I know in some of the conversations we've had with folks looking back over the last seven years, a lot of things have changed. Um, whenever I think of open source anything, I go back to the foundations of Lennox and I remember a time when you had to reboot a Linux server to re scan a scuzzy bus to add a new storage device and we all sort of put our penguin hats on and kind of ignored that for a while. And uh, and, and as things are developed, we keep coming into these new situations. Multi cluster management was a big, big point of conversation in the keynote today. It's fascinating when you start thinking about something that was once sort of a back room science experiment. Absolutely. It's the center of the enterprise now from a software >>from an open tour standpoint security has been one of those front and center things. One of the day, zero events that got a lot of buzz coming at the beginning of the week was secure supply chain. So with the Solar Wind act going in there, you know, we remember cloud, wait, can I trust it with the security? Open source right now. Open source and security go together. Open source and the security in the cloud all go together. So you know that that wave of open source, obviously one of the things that brought me to red hat, I'd had a couple of decades, you know, working within the enterprise and open source and that that adoption curve which went through a few bumps in the road over time and it took time. But today, I mean open sources have given this show in this ecosystem are such proof >>points of a couple things. I noticed one, I want to do a shout out for the folks who put a nice tribute for dan Kaminsky who has passed away and we miss him. We saw on the Cube 2019, I believe he's on the Cube that year with Adam on big influence, but the inclusiveness do and the community is changing. I think security has changed a lot and I want to get your guys take on this. Security has forced a lot of things happen faster data, open data. Okay. And kubernetes to get hardened faster stew. I know your team's working on it. We know what Azure and amazon is working on it. What do you guys think about how security's been forcing the advances in kubernetes and making that stable? >>Yeah. So john security, you know, is job one, it is everyone's responsibility. We talk about it from a container and kubernetes standpoint. We think we have a relatively good handle on what's happening in the kubernetes space red hat, we made an acquisition earlier this year of stack rocks, which was one of the leading kubernetes native security pieces. But you know, john we know security isn't just a moat anymore in a wall that you put up every single piece. You need to think about it. Um, I've got a person from the stack rocks acquisition actually on my team now and have told him like hey, you need to cross train all of us. We need to understand this more from a marketing standpoint, we need to talk about it from a developer standpoint. We need to have consideration of it. It's no longer, hey, it works okay on my machine. Come on, It needs to go to production. We all know this shift left is something we've been talking about for many years. So yes, security, security, security, we cannot overemphasize how important is um, you know, when it comes to cooper, I think, you know, were relatively mature, we're crossing the chasm, the adoption numbers are there, so it's not an impediment anymore. >>It's totally next level. I don't agree with this too. David, get your thoughts on this whole adoption um, roadmap that put it together, one of the working groups that we interviewed has got that kind of navigate, kinda like trailheads for salesforce, but that speaks to the adoption by mainstream enterprises, not the hard core, >>you know, >>us devops guys, but like it goes into mainstream main main street enterprise had I. T. Department and security groups there, like we got a program faster. How do you see the cloud guys in this ecosystem competing and making that go faster. >>So it's been interesting over the last decade or more often, technology has been ahead of people's comfort level with that technology for obvious reasons, it's not just something went wrong, it's something went wrong. I lost my job. Really, really bad things happened. So we tend to be conservative. Rightfully so in the sometimes there are these seminal moments where a shift happens go back sort of analogous go back to a time when people's main concern with VM ware was how can I get support from Microsoft and all of a sudden it went from that within weeks to how can I deploy this in my enterprise very, very quickly. And I'm fascinated by this concept of locking down the supply chain of code, uh sort of analogous to https, secure, http. It's the idea of making sure that these blocks of code are validated and secure as they get implemented. You mentioned, you mentioned things like cluster and pad's security and infrastructure security. >>Well, David, you brought up a really good point. So get off is the instance creation of that. How can I have my infrastructure as code? How can I make sure that I don't have drift? It's because I could just, it'll live and get hub and therefore it's version controlled. If I try to do something, it will validate that it's there and keep me on version because we know john we talked about it for years on the cube, we've gone beyond human scale if I don't build automation into it, if I don't have the guard rails in place because humans will mess things up so we need to make sure that we have the processes and the automation in place and kubernetes was built for that automation at its core, putting in, we've seen get up the Argosy, D was only went graduated, you know, the one dato was supported as coupon europe. Earlier this year, we already had a number of our customers deploying it using it. Talking publicly >>about it too. I want to get the kid apps angle and that's a good call out there and, and mainly because when we were on the cute, when you work, you post with with us, we were always cheerleading for Cuban. It we love because we've been here every single coupon. We were one saying this is gonna be big trust us and it is, it happens to so, but now we've been kind of, we don't have to sell it anymore. We don't, I mean not that we're selling it, but like we don't have to be a proponent of something we knew was going to happen, it happened. You're now work for a vendor red hat you talk to customers. What is that next level conversation look like now that they know it's real, they have to do it. How is the tops and then modern applications development, changing. What are your observations? Can you share with us from a redhead perspective as someone who's talking to customers, you know, what does real look like? >>Yeah. So get off is a great example of that. So, you know, certain of our government agencies that we work with, you know, obviously very secured about, you know, we want zero trust who do we put in charge of things. So if they can have, you know that that source of truth and know that that is maintained and lockdown and not await some admin is gonna mess something up on us either maliciously or oops, by accident or anything in between. That's why they were pushing that adoption of that kind of technology. So absolutely they, for the most part john they don't want to have to think about the infrastructure piece anymore. What if developers want the old past days was I want to be able to, you know, write once deploy anywhere, live anywhere, containers helps that a little bit. We even have in the container space. Now you can, you can use a service deployment model with Okay. Natives, the big open source project that, you know, VM ware ourselves are working on google's involved in it. So, you know, having us be able to focus on the business and not, you know, running the plumbing anymore. >>That's exactly, that's exactly, that's what we're so psyched for. Okay guys, let's wrap this up and and review the keynote day will start with you. What do you think of the keynote? What were the highlights? What do you take away from the taste keynote? >>So you touched on a couple of things, uh inclusion from all sorts of different angles. Really impressive. This sort of easing back into the world of being face to face. I think they're doing a fantastic job at that. The thing that struck me was something I mentioned earlier. Um moving into multi cluster management in a way that really speaks to enterprise deployments and the complexity of enterprise deployments moving forward? It's not just, it's not just, I'm a developer, I'm using resources in the cloud. I'm doing things this way, the rest of the enterprises doing it a legacy way. It's really an acknowledgement that these things are coming together increasingly. That's what really struck me >>to do. What's your takeaway from the end? >>So there's been a discussion in the industry, you know, what do the next million cloud customers look like we've crossed the chasm on kubernetes. One of the things they announced the keynote is they have a new associate level certification because I tell you before the keynote, I stopped by the breakfast area, saturday table, talk to a couple people. One guy was like, hey, I'm been on amazon for a bunch of years, but I'm a kubernetes newbie, I'm here to learn about that. It's not the same person that five years ago was like, I'm gonna grab all these projects and pull them down from getting, build my stack and you know, have a platform team to manage it from a red hat standpoint, we're delivering our biggest growth areas in cloud services where hey, I've got an SRE team, they can manage all that because can you do it? Sure you got people maybe you'll hire him, but wouldn't you rather have them work on, you know, that security initiative or that new application or some of these pieces, you know, what can you shift to your vendor? What can you offload from your team because we know the only constant is that things are gonna there's gonna be gonna be new pieces and I don't want to have to look at, oh there's another 20 new projects and how does that fit? Can I have a partner or consultant in sc that can help me integrate that into my environment when it makes sense for me because otherwise, oh my God, cloud, So much innovation. How do I grasp what I want? >>Great stuff guys, I would just say my summary is that okay? I'm excited this community has broken through the pandemic and survived and thrived people were working together during the pandemic. It's like a V. I. P. Event here. So that my keynote epiphany was this is like the who's who some big players are here. I saw Bill Vaz from amazon on the on the ground floor on monday night, He's number two at a W. S. I saw some top Vcs here. Microsoft IBM red hat the whole way tracks back. Whole track is back and it's a hybrid event. So I think we're here for the long haul with hybrid events where you can see a lot more in person, V. I. P. Like vibe people are doing deals. It feels alive too and it's all open. So it's all cool. And again, the team at C. N. C. F. They do an exceptional job of inclusion and making people feel safe and cool. So, great job. Thanks for coming on. I appreciate it. Good stuff. Okay. The keynote review from the cube Stupid Man shot for Dave Nicholson. Thanks for watching >>mm mm mm.

Published Date : Oct 13 2021

SUMMARY :

We had to have you come back first while hazard and red hat I do miss you guys always enjoyed doing the interviews in the cube. So a lot of people, you know, aren't saying this on camera a lot, but they're kind of nervous. Part of that inclusion is hey, what are you comfortable with C N C. F and limits Foundation has been on the front end of all those trends. I go back to the foundations of Lennox and I remember a time when you had to reboot a Linux server So with the Solar Wind act going in there, you know, we remember cloud, wait, What do you guys think about how security's But you know, john we know security isn't just a moat anymore in a wall that you put up every not the hard core, How do you see the cloud It's the idea of making sure that these blocks of code are you know, the one dato was supported as coupon europe. you know, what does real look like? Natives, the big open source project that, you know, VM ware ourselves are working on google's What do you take away from the taste keynote? So you touched on a couple of things, uh inclusion from all sorts of different angles. to do. So there's been a discussion in the industry, you know, what do the next million cloud customers look So I think we're here for the long haul with hybrid events where you can see a lot more

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Breaking Analysis: The Case for Buy the Dip on Coupa, Snowflake & Zscaler


 

from the cube studios in palo alto in boston bringing you data driven insights from the cube and etr this is breaking analysis with dave vellante by the dip has been been an effective strategy since the market bottomed in early march last year the approach has been especially successful in tech and even more so for those tech names that one were well positioned for the forced march to digital i sometimes call it i.e remote work online commerce data centric platforms and certain cyber security plays and two already had the cloud figured out the question on investors minds is where to go from here should you avoid some of the high flyers that are richly valued with eye-popping multiples or should you continue to buy the dip and if so which companies that capitalized on the trends from last year will see permanent shifts in spending patterns that make them a solid long-term play hello and welcome to this week's wikibon cube insights powered by etr in this breaking analysis we shine the spotlight on three companies that may be candidates for a buy the dip strategy and it's our pleasure to welcome in ivana delevco who's the chief investment officer and founder of spear alpha a new research-centric etf focused on industrial technology ivana is a long-time equity analyst with a background in both long and short investing ivana welcome to the program thanks so much for coming on thanks for having me david yeah it's really our pleasure i i want to start with your etf and give the folks a bit more background about you first you know we gotta let people know i'm not an investment pro i'm not an advisor i don't make stock recommendations i don't sell investments so you got to do your own research i have a lot of data so happy to share it but you got to understand your own risks you of course yvonne on the other hand you do offer investment services and so people before investing got to carefully review all the available available investment docs understand what you're getting into before you invest now with that out of the way ivana i have some stats up here on this slide your spear you're a newly launched female lead firm that does deep research into the supply chain we're going to talk about that you try to uncover as i understand it under-appreciated industrial tech firms and some really pretty cool areas that we list here but tell us a little bit more about your background and your etf so thanks for having me david my background is in industrial research and industrial technology investments i've spent the past 15 years covering this space and what we've seen over the past five years is technology changes that are really driving fundamental shifts in industrial manufacturing processes so whether this is 5g connectivity innovation in the software stack increasing compute speeds all of these are major technological advancements that are impacting uh traditional manufacturers so what we try to do is assess speak to these firms and assess who is at the leading and who is at the lagging end of this digital transformation and we're trying to assess what vendors they're using what processes they're implementing and that is how we generate most of our investment ideas okay great and and we show on the bottom of of this sort of intro slide if you will uh so one of the processes that you use and one of the things that that is notable a lot of people compare you uh to kathy woods are investments when you came out uh i think you use a different process i mean maybe there are some similarities in terms of disruption but at the bottom of this slide it shows a mckinsey sort of graphic that that i think informs people as to how you really dig into the supply chain from a research standpoint is that right absolutely so for us it's all about understanding the supply chain going deep in the supply chain and gather data points from primary sources that we can then translate into investment opportunities so if you look at this mckinsey graph uh you will see that there is a lot of opportunity to for these companies to transform themselves both on the front end which means better revenue better products and on their operation side which means lower cost whether it's through better operations or through better processes on the the back end so what we do is we will speak to a traditional manufacturing company and ask them okay well what do you use for better product development and they will give us the name of the firms and give us an assessment of what's the differences between the competitors why they like one versus the other so then we're gonna take the data and we will put it into our financial model and we'll understand the broader market for it um the addressable market the market share that the company has and will project the growth so for these higher growth stocks that that you cover the main alpha generation uh potential here is to understand what the amount of growth these companies will generate over the next 10 to 20 years so it's really all about projecting growth in the next three years in the next five years and where will growth ultimately settle in in the next 10 to 20 years love it we're gonna have a fun conversation because today we're going to get into your thesis for cooper snowflake and z scalar we're going to bring in some of our own data some of our data from etr and and why you think these companies may be candidates for long-term growth and and be buy the dip stock so to do that i hacked up this little comparison slide we're showing here i do this for context our audience knows i'm not a cfa or a valuation expert but we like to do simple comparisons just to give people context and a sense of relative size growth and valuation and so this chart attempts to do that so what i did is i took the most recent quarterly revenue for cooper snowflake and z scalar multiplied it by four to get a run rate we included servicenow in the table just for baseline reference because bill mcdermott as we've reported aspires to make service now the next great enterprise software company alongside with salesforce and oracle and some of the others and and all these companies that we list here that through the three here they aspire to do so in their own domain so we're displaying the market cap from friday morning september 10th we calculated a revenue run rate multiple and we show the quarterly revenue growth and what this data does is gives you a sense of the three companies they're well on their way to a billion dollars in revenue it underscores the relationship between revenue growth and valuation snowflake being the poster child for that dynamic savannah i know you do much more detailed financial analysis but let's talk about these companies in order maybe start with koopa they just crushed their quarter i mean they blew away consensus on the top line what else about the company do you like and why is it on your by the dip list so just to back up david on valuation these companies investors either directly or indirectly value on a dcf basis and what happened at the beginning of the year as interest rates started increasing people started freaking out and once you plug in 100 basis points higher interest rate in your dcf model you get significant price downside so that really drove a lot of the pullback at the beginning of the year right now where we stand today interest rates haven't really moved all that significantly off the bot of the bottom they're still around the same levels maybe a little bit higher but those are not the types of moves that are going to drive significant downside in this stock so as things have stabilized here a lot of these opportunities look pretty attractive on that basis so koopa specifically came out of our um if you go back to that uh the chart of like where the opportunities lie in um in across the manufacturing uh um enterprise koopa is really focused on business pen management so they're really trying to help companies reduce their cost uh and they're a leader in the space uh they're unique uh unique in that they're cloud-based so the feedback we've been hearing from from our companies that use it jetblue uses it train technologies uses it the feedback we've been hearing is that they love the ease of implementation so it's very easy to implement and it drives real savings um savings for these companies so we see in our dcf model we see multiple years of this 30 40 percent growth and that's really driving our price target yeah and we can i can confirm that i mean i mean just anecdotally you know you know we serve a lot of the technology community and many of our clients are saying hey okay you know when you go to do invoicing or whatever you work with procurement it's koopa you know this is some ariba that's kind of the legacy which is sap we'll talk about that a little later but let's talk about snowflake um you know snowflake we've been tracking them very closely we know the management there we've watched them through their last two companies now here and have been following that company early on since since really 2015. tell us why you like snowflake um and and maybe why you think it can continue its rapid growth thanks david so first of all i need to compliment you on your research on the company on the technology side so where we come in is more from understanding where our companies can use soft snowflake and where snowflake can add value so what we've been hearing from our companies is the challenge that they're facing is that everybody's moving to the cloud but it's not as simple as just send your data to the cloud and call aws and they're gonna generate more revenue for your solve your cost problem so what we've been hearing is that companies need to find tools that are easy to use where they can use their own domain expertise and just plug and play so um ansys is one of the companies we covered the dust simulation they've found snowflake to be an extremely useful tool in sales lead generation and within sales crm systems have been around for a while and they're they've really been implemented but analyzing sales numbers is something that is new to this company some some of our companies don't even know what their sales are even when they look back after the quarter is closed so tools like this help um companies do easy analytics and therefore drive revenue and cost savings growth so we see really big runway for for this company and i think the most misunderstood part about it is that people view it as a warehousing data warehousing play while this is all about compute and the company does a good job separating the two and what our their customers like or like the companies that we cover like about it is that it can lower their compute costs um and make it much easier much more easily manageable for them great and we're going to talk about more about each of these companies but let's talk about z-scaler a bit i mean z-scaler is a company we've been very excited about and identified them kind of early on they've definitely benefited from the move to cloud generally and specifically the remote work uh situation with the cyber threats etc but tell us why you like z-scaler so interestingly z-scaler um we like the broader security space um the broader cyber security space and interestingly our companies are not yet spending to the level that is commensurate with the increase in attack rate so we think this is a trend that is really going to accelerate as we go forward um my own board 20 of the time on the last board meeting was spent on cyber security what we're doing and this is a pretty simple operation that that we're running here so you can imagine for a large enterprise with thousands of people all around the world um needing to be on a single simple system z-scaler really fits well here very easy to implement several of our industrial companies use it siemens uses it ge uses it and they've had great great experience with it excellent i just want to take a quick look at how some of these names have performed over the last year and and what if anything this data tells us this is a chart comparing the past 12 months performance of of those four companies uh that we just talked about and we added in you know servicenow z scalar as you can see has outperformed the other despite your commentary on discounted cash flow snowflake is underperformed really precisely for the reasons that you mentioned not to mention the fact that it was pretty highly valued and you can see relative to the nas but it's creeping back lately after very strong earnings even though the stock dropped after it beat earnings because the street wants the cfo to say to guide even higher than maybe as mike scarpelli feels is prudent and you can see cooper has also underperformed relatively speaking i mean it absolutely destroyed consensus this week the stock went up but it's been off with the the weaker market this week i know you like to take a longer term view but but anything you would add here yeah so interestingly both z-scaler and koopa were in the camp of as we went into earnings expectations were already pretty high because few of their competitors reported very strong results so this scalar yesterday their revenue growth was was pretty strong the stock is down today uh and the reason is because people were kind of caught up a little bit in the noise of this quarter growth is 57 last quarter it was 60 like is this a deceleration we don't see it as that at all and the company brought up one point that i thought was extremely interesting which is as their deal sizes are getting larger it takes a little longer time for them to see the revenue come through so it takes a little bit of time to for you to see it into from billings into into revenue same thing with cooper very strong earnings report but i think expectations were already pretty high going into it uh given the service now and um and anna plan as well reported strong results so i think it's all about positioning so we love these setups where you can buy the deep in on this opportunity where like people get caught up in um short-term noise and and it creates good entry points excellent i i want to bring in some data from our partner etr and see if you have any comments ivana so what we're showing here is a two-dimensional chart we like to show this uh very frequently it's based on a survey of between a thousand and fifteen hundred chief information officers and technology buyers every quarter this is from their most recent july survey the vertical axis shows net score which is a measure of spending momentum i mean this it measures the net percentage of customers in the survey that are spending more on a particular product or platform in other words it essentially subtracts the percentage of customers spending less from those spending more which yields a net score it's more granular than that but basically that's what it does the horizontal axis is market share or pervasiveness in the data set it's not revenue market share like you get from idc it's it's a mention market share and now that red dotted line at the 40 percent mark on the vertical represents an elevated level in other words anything above 40 percent we consider notable and we've plotted our three by the dip companies and included some of their competitors for context and you can see we added salesforce servicenow and oracle and that orange ellipse because they're some of the bigger names in the software business so let's take these in alphabetical order ivana starting with koopa in the blue you can see we plotted them next to sap's ariba and you can see cooper has stronger spending momentum but not as much presence in the market so to me my influence is oh that's an opportunity for them to steal share more modern technology you know more facile and of course oracle has products in this space but the oracle dot includes all oracle products not just the procurement stuff but uh maybe your thoughts on this absolutely i love this chart i think that's your spot on this would be the same way i would interpret the chart where um increased spending momentum is is a sign of the company providing products that people like and we we expect to see cooper's share grow market share grow over time as well so let's come back to the chart and i want to i want to really point out the green ellipse this is the data zone if you will uh and we're like a broken record on this program with snowflake has performed unbelievably well in net score and spending momentum every quarter the dtr has captured enough end sample in its survey holding near or above 80 percent its net score consistently is has been up there and we've plotted data bricks in that zone it's been expected right that data bricks is going to do an ipo this year late last month company raised 1.6 billion in a private round so i guess that was either a strategy to delay the ipo or raise a bunch more cash and give late investors a low risk bite at the apple you know pre-ipo as we saw with snowflake last year what we didn't plot here are some of snowflake's biggest competitors ivana who also happen to be their partners most notably the big cloud players all who have their own database offerings aws microsoft and google now you've said snowflake is much more than a database company i wonder if you could add some color here yeah that's a very good point david uh basically the the driver of the thesis in snowflake is all about acceleration and spending and what we are seeing is the customers that are signed up on their platform today they're not even spending they're probably spending less than five percent of what they can ultimately spend on this product and the reason is because they don't yet know what the ultimate applications are for this right so you're gonna start with putting the data in a format you can use and you need to come up with use cases or how are you actually going to use this data so back to the example that i gave with answers the first use case that they found was trying to optimize leads there could be like 100 other use cases and they're coming up with with those on a daily basis so i would expect um this score to keep keep uh keep up pretty high or or go even higher as we as people figure out how they can use this product you know the buy-the-dip thesis on snowflake was great last quarter because the stock pulled back after they announced earnings and when we reported we said you know mike the the company see well cleveland research came out remember they got the dip on that and we looked at the data and we said mike scarpelli said that you know we're going to probably as a percentage of overall customers decelerate the net net new logos but we're going deeper into the customer base and that's exactly what's happening with with snowflake but okay let's bring up the slide again last but not least the z scaler we love z scalar we named z scaler in 2019 as an emerging four-star security company along with crowdstrike and octa and we said these three should be on your radar and as you see we've plotted z scalar with octa who with its it's its recent move into to converging identity and governance uh it gets kind of interesting uh we plotted them with palo alto as well another cyber security player that we've covered extensively we love octa in addition to z-scaler we great respect for palo alto and you'll note all of them are over that 40 percent line these are disruptors they're benefiting well not so much palo alto they're more legacy but the the other two are benefiting from that shift to work from home cloud security modern tech stack uh the acquisition that octa-made of of of auth0 and again z scalar cloud security getting rid of a lot of hardware uh really has a huge tailwind at its back if on a zscaler you know they've benefited from the huge my cloud migration trend what are your thoughts on the company so i actually love all three companies that are there right and the point is people are just going to spend more money whether you are on the cloud of the cloud the data centers need more security as well so i think there is a strong case to be made for all three with this scaler the upside is that it's just very easy to use very easy to implement and if you're somebody that is just setting up infrastructure on the cloud there is no reason for you to call any other competitor right with palo alto the case there is that if you have an established um security platfor if you're on their security platform the databa on the data center side uh they they did introduce through several acquisitions a pretty attractive cloud offering as well so they've been gaining share as well in the space and and the company does look pretty attractive on valiation basis so for us cyber security is really all about rising tide lifts all boats here right so you can have a pure play like this scaler uh that benefits from the cloud but even somebody like palo alto is pretty well positioned um to benefit yeah we think so too over a year ago we reported on the valuation divergence between palo alto and fortinet fortinet was doing a better job moving to the cloud and obviously serves more of a mid-market space palo alto had some go-to-market execution challenges we said at the time they're going to get through those and when we talk to chief information security officers palo alto is like the gold standard they're the thought leader they want to work with them but at the same time they also want to participate in some of these you know modern cloud stacks so i we agree there's plenty of room for all three um just to add a bit more color and drill into the spending data a little bit more this slide here takes that net score and shows the progression since january 2019 and you can see a snowflake just incredible in terms of its ability to maintain that elevated net score as we talked about and the table on the insert it shows you the number of responses and all three of these companies have been getting more mentions over time but snowflake and z scale are now both well over 100 n in the survey each quarter and the other notable piece here and this is really important you can see all three are coming out of the isolation economy with the spending uptick nice upticks shown in the most recent survey so that's again another positive but i want to close ivana with kind of making the bull and bear case and have you address really the risks to the buy the dip scenario so look there are a lot of reasons to like these companies we talked about them cooper they've got earnings momentum you know management on the call side had very strong end market demand this the stock you know has underperformed the nasdaq you know this year snowflake and zscaler they also have momentum snowflake get this enormous tam uh although they were punished for not putting a hard number on it which is ridiculous in my opinion i mean the thing is it's huge um the investors were just kind of you know wanting a little binky baby blanket but they all have modern tech in the cloud and really importantly this shows in the etr surveys you know the momentum that they have so very high retention is the other point i wanted to make the very very low churn of these companies however cooper's management despite the blowout quarter they gave kind of underwhelming guidance they've cited headwinds uh they've with the the the lamisoft uh migration to their cloud platform snowflake is kind of like price to perfection so maybe that's an advantage because every every little negative news is going to going to cause the company to dip but it's you know it's pretty high value because salutman and scarpelli everybody expects them to surpass what happened at servicenow which was a rocket ship and it could be all argued that all three are richly priced and overvalued so but ivana you're looking out as you said a couple of years three years maybe even five years how do you think about the potential downside risks in in your by the dip scenario you buy every dip you looking for bigger dips or what's your framework there so what we try to do is really look every quarter the company reports is there something that's driving fundamental change to the story or is it a one-off situation where people are just misunderstanding what the company is reporting so in the case we kind of addressed some of the earnings that that were reported but with koopa we think the man that management is guiding conservatively as they should so we're not very concerned about their ability to execute on on the guidance and and to exceed the guidance with snowflake price to perfection that's never a good idea to avoid a stock uh because it just shows that there is the company is doing a great job executing right so um we are looking for reports like the cleveland report where they would be like negative on the stock and that would be an entry point uh for us so broadly we apply by the deep philosophy but not not if something fundamentally changes in the story and none of these three are showing any signs of fundamental change okay we're going to leave it right there thanks to my guest today ivana tremendous having you would love to have you back great to see you thank you david and def you definitely want to check out sprx and the spear etf now remember i publish each week on wikibon.com and siliconangle.com these episodes they're all available as podcasts all you do is search breaking analysis podcasts you can always connect with me on twitter i'm at d vallante or email me at david.vellante at siliconangle.com love the comments on linkedin don't forget to check out etr.plus for all the survey action this is dave vellante for the cube insights powered by etr be well and we'll see you next time [Music] you

Published Date : Sep 13 2021

SUMMARY :

the company to dip but it's you know

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Stijn Paul Fireside Chat Accessible Data | Data Citizens'21


 

>>Really excited about this year's data, citizens with so many of you together. Uh, I'm going to talk today about accessible data, because what good is the data. If you can get it into your hands and shop for it, but you can't understand it. Uh, and I'm here today with, uh, bald, really thrilled to be here with Paul. Paul is an award-winning author on all topics data. I think 20 books with 21st on the way over 300 articles, he's been a frequent speaker. He's an expert in future trends. Uh, he's a VP at cognitive systems, uh, over at IBM teachers' data also, um, at the business school and as a champion of diversity initiatives. Paul, thank you for being here, really the conformance, uh, to the session with you. >>Oh, thanks for having me. It's a privilege. >>So let's get started with, uh, our origins and data poll. Um, and I'll start with a little story of my own. So, uh, I trained as an engineer way back when, uh, and, um, in one of the courses we got as an engineer, it was about databases. So we got the stick thick book of CQL and me being in it for the programming. I was like, well, who needs this stuff? And, uh, I wanted to do my part in terms of making data accessible. So essentially I, I was the only book that I sold on. Uh, obviously I learned some hard lessons, uh, later on, as I did a master's in AI after that, and then joined the database research lab at the university that Libra spun off from. Uh, but Hey, we all learned along the way. And, uh, Paula, I'm really curious. Um, when did you awaken first to data? If you will? >>You know, it's really interesting Stan, because I come from the opposite side, an undergrad in economics, uh, with some, uh, information systems research at the higher level. And so I think I was always attuned to what data could do, but I didn't understand how to get at it and the kinds of nuances around it. So then I started this job, a database company, like 27 years ago, and it started there, but I would say the awakening has never stopped because the data game is always changing. Like I look at these epochs that I've been through data. I was a real relational databases thinking third normal form, and then no SQL databases. And then I watch no SQL be about no don't use SQL, then wait a minute. Not only sequel. And today it's really for the data citizens about wait, no, I need SQL. So, um, I think I'm always waking up in data, so I'll call it a continuum if you will. But that was it. It was trying to figure out the technology behind driving analytics in which I took in school. >>Excellent. And I fully agree with you there. Uh, every couple of years they seem to reinvent new stuff and they want to be able to know SQL models. Let me see. I saw those come and go. Uh, obviously, and I think that's, that's a challenge for most people because in a way, data is a very abstract concepts, um, until you get down in the weeds and then it starts to become really, really messy, uh, until you, you know, from that end button extract a certain insights. Um, and as the next thing I want to talk about with you is that challenging organizations, we're hearing a lot about data, being valuable data, being the new oil data, being the new soil, the new gold, uh, data as an asset is being used as a slogan all over. Uh, people are investing a lot in data over multiple decades. Now there's a lot of new data technologies, always, but still, it seems that organizations fundamentally struggle with getting people access to data. What do you think are some of the key challenges that are underlying the struggles that mud, that organizations seem to face when it comes to data? >>Yeah. Listen, Stan, I'll tell you a lot of people I think are stuck on what I call their data, acumen curves, and you know, data is like a gym membership. If you don't use it, you're not going to get any value on it. And that's what I mean by accurate. And so I like to think that you use the analogy of some mud. There's like three layers that are holding a lot of organizations back at first is just the amount of data. Now, I'm not going to give you some stat about how many times I can go to the moon and back with the data regenerate, but I will give you one. I found interesting stat. The average human being in their lifetime will generate a petabyte of data. How much data is that? If that was my apple music playlist, it would be about 2000 years of nonstop music. >>So that's some kind of playlist. And I think what's happening for the first layer of mud is when I first started writing about data warehousing and analytics, I would be like, go find a needle in the haystack. But now it's really finding a needle in a stack of needles. So much data. So little time that's level one of mine. I think the second thing is people are looking for some kind of magic solution, like Cinderella's glass slipper, and you put it on her. She turns into a princess that's for Disney movies, right? And there's nothing magical about it. It is about skill and acumen and up-skilling. And I think if you're familiar with the duper, you recall the Hadoop craze, that's exactly what happened, right? Like people brought all their data together and everyone was going to be able to access it and give insights. >>And it teams said it was pretty successful, but every line of business I ever talked to said it was a complete failure. And the third layer is governance. That's actually where you're going to find some magic. And the problem in governance is every client I talked to is all about least effort to comply. They don't want to violate GDPR or California consumer protection act or whatever governance overlooks, where they do business and governance. When you don't lead me separate to comply and try not to get fine, but as an accelerant to your analytics, and that gets you out of that third layer of mud. So you start to invoke what I call the wisdom of the crowd. Now imagine taking all these different people with intelligence about the business and giving them access and acumen to hypothesize on thousands of ideas that turn into hundreds, we test and maybe dozens that go to production. So those are three layers that I think every organization is facing. >>Well. Um, I definitely follow on all the days, especially the one where people see governance as a, oh, I have to comply to this, which always hurts me a little bit, honestly, because all good governance is about making things easier while also making sure that they're less riskier. Um, but I do want to touch on that Hadoop thing a little bit, uh, because for me in my a decade or more over at Libra, we saw it come as well as go, let's say around 2015 to 2020 issue. So, and it's still around. Obviously once you put your data in something, it's very hard to make it go away, but I've always felt that had do, you know, it seemed like, oh, now we have a bunch of clusters and a bunch of network engineers. So what, >>Yeah. You know, Stan, I fell for, I wrote the book to do for dummies and it had such great promise. I think the problem is there wasn't enough education on how to extract value out of it. And that's why I say it thinks it's great. They liked clusters and engineers that you just said, but it didn't drive lineup >>Business. Got it. So do you think that the whole paradigm with the clouds that we're now on is going to fundamentally change that or is just an architectural change? >>Yeah. You know, it's, it's a great comment. What you're seeing today now is the movement for the data lake. Maybe a way from repositories, like Hadoop into cloud object stores, right? And then you look at CQL or other interfaces over that not allows me to really scale compute and storage separately, but that's all the technical stuff at the end of the day, whether you're on premise hybrid cloud, into cloud software, as a service, if you don't have the acumen for your entire organization to know how to work with data, get value from data, this whole data citizen thing. Um, you're not going to get the kind of value that goes into your investment, right? And I think that's the key thing that business leaders need to understand is it's not about analytics for kind of science project sakes. It's about analytics to drive. >>Absolutely. We fully agree with that. And I want to touch on that point. You mentioned about the wisdom of the crowds, the concept that I love about, right, and your organization is a big grout full of what we call data citizens. Now, if I remember correctly from the book of the wisdom of the crowds, there's, there's two points that really, you have to take Canada. What is, uh, for the wisdom of the grounds to work, you have to have all the individuals enabled, uh, for them to have access to the right information and to be able to share that information safely kept from the bias from others. Otherwise you're just biasing the outcome. And second, you need to be able to somehow aggregate that wisdom up to a certain decision. Uh, so as Felix mentioned earlier, we all are United by data and it's a data citizen topic. >>I want to touch on with you a little bit, because at Collibra we look at it as anyone who uses data to do their job, right. And 2020 has sort of accelerated digitization. Uh, but apart from that, I've always believed that, uh, you don't have to have data in your title, like a data analyst or a data scientist to be a data citizen. If I take a look at the example inside of Libra, we have product managers and they're trying to figure out which features are most important and how are they used and what patterns of behavior is there. You have a gal managers, and they're always trying to know the most they can about their specific accounts, uh, to be able to serve as them best. So for me, the data citizen is really in its broadest sense. Uh, anyone who uses data to do their job, does that, does that resonate with you? >>Yeah, absolutely. It reminds me of myself. And to be honest in my eyes where I got started from, and I agree, you don't need the word data in your title. What you need to have is curiosity, and that is in your culture and in your being. And, and I think as we look at organizations to transform and take full advantage of their, their data investments, they're going to need great governance. I guarantee you that, but then you're going to have to invest in this data citizen concept. And the first thing I'll tell you is, you know, that kind of acumen, if you will, as a team sport, it's not a departmental sport. So you need to think about what are the upskilling programs of where we can reach across to the technical and the non-technical, you know, lots and lots of businesses rely on Microsoft Excel. >>You have data citizens right there, but then there's other folks who are just flat out curious about stuff. And so now you have to open this up and invest in those people. Like, why are you paying people to think about your business without giving the data? It would be like hiring Tom Brady as a quarterback and telling him not to throw a pass. Right. And I see it all the time. So we kind of limit what we define as data citizen. And that's why I love what you said. You don't need the word data in your title and more so if you don't build the acumen, you don't know how to bring the data together, maybe how to wrangle it, but where did it come from? And where can you fixings? One company I worked with had 17 definitions for a sales individual, 17 definitions, and the talent team and HR couldn't drive to a single definition because they didn't have the data accurate. So when you start thinking of the data citizen, concept it about enabling everybody to shop for data much. Like I would look for a USB cable on Amazon, but also to attach to a business glossary for definition. So we have a common version of what a word means, the lineage of the data who owns it, who did it come from? What did it do? So bring that all together. And, uh, I will tell you companies that invest in the data, citizen concept, outperform companies that don't >>For all of that, I definitely fully agree that there's enough research out there that shows that the ones who are data-driven are capturing the most markets, but also capturing the most growth. So they're capturing the market even faster. And I love what you said, Paul, about, um, uh, the brains, right? You've already paid for the brains you've already invested in. So you may as well leverage them. Um, you may as well recognize and, and enable the data citizens, uh, to get access to the assets that they need to really do their job properly. That's what I want to touch on just a little bit, if, if you're capable, because for me, okay. Getting access to data is one thing, right? And I think you already touched on a few items there, but I'm shopping for data. Now I have it. I have a cul results set in my hands. Let's say, but I'm unable to read and write data. Right? I don't know how to analyze it. I don't know maybe about bias. Uh, maybe I, I, I don't know how to best visualize it. And maybe if I do, maybe I don't know how to craft a compelling persuasion narrative around it to change my bosses decisions. So from your viewpoint, do you think that it's wise for companies to continuously invest in data literacy to continuously upgrade that data citizens? If you will. >>Yeah, absolutely. Forest. I'm going to tell you right now, data literacy years are like dog years stage. So fast, new data types, new sources of data, new ways to get data like API APIs and microservices. But let me take it away from the technical concept for a bit. I want to talk to you about the movie. A star is born. I'm sure most of you have seen it or heard it Bradley Cooper, lady Gaga. So everyone knows the movie. What most people probably don't know is when lady Gaga teamed up with Bradley Cooper to do this movie, she demanded that he sing everything like nothing could be auto-tuned everything line. This is one of the leading actors of Hollywood. They filmed this remake in 42 days and Bradley Cooper spent 18 months on singing lessons. 18 months on a guitar lessons had a voice coach and it's so much and so forth. >>And so I think here's the point. If one of the best actors in the world has to invest three and a half years for 42 days to hit a movie out of the park. Why do we think we don't need a continuous investment in data literacy? Even once you've done your initial training, if you will, over the data, citizen, things are going to change. I don't, you don't. If I, you Stan, if you go to the gym and workout every day for three months, you'll never have to work out for the rest of your life. You would tell me I was ridiculous. So your data literacy is no different. And I will tell you, I have managed thousands of individuals, some of the most technical people around distinguished engineers, fellows, and data literacy comes from curiosity and a culture of never ending learning. That is the number one thing to success. >>And that curiosity, I hire people who are curious, I'll give you one more story. It's about Mozart. And this 21 year old comes to Mozart and he says, Mozart, can you teach me how to compose a symphony? And Mozart looks at this person that says, no, no, you're too young, too young. You compose your fourth symphony when you were 12 and Mozart looks at him and says, yeah, but I didn't go around asking people how to compose a symphony. Right? And so the notion of that story is curiosity. And those people who show up in always want to learn, they're your home run individuals. And they will bring data literacy across the organization. >>I love it. And I'm not going to try and be Mozart, but you know, three and a half years, I think you said two times, 18 months, uh, maybe there's hope for me yet in a singing, you'll be a good singer. Um, Duchy on the, on the, some of the sports references you've made, uh, Paul McGuire, we first connected, uh, I'm not gonna like disclose where you're from, but, uh, I saw he did come up and I know it all sorts of sports that drive to measure everything they can right on the field of the field. So let's imagine that you've done the best analysis, right? You're the most advanced data scientists schooled in the classics, as well as the modernist methods, the best tools you've made a beautiful analysis, beautiful dashboards. And now your coach just wants to put their favorite player on the game, despite what you're building to them. How do you deal with that kind of coaches? >>Yeah. Listen, this is a great question. I think for your data analytics strategy, but also for anyone listening and watching, who wants to just figure out how to drive a career forward? I would give the same advice. So the story you're talking about, indeed hockey, you can figure out where I'm from, but it's around the Ottawa senators, general manager. And he made a quote in an interview and he said, sometimes I want to punch my analytics, people in the head. Now I'm going to tell you, that's not a good culture for analytics. And he goes on to say, they tell me not to play this one player. This one player is very tough. You know, throws four or five hits a game. And he goes, I'd love my analytics people to get hit by bore a wacky and tell me how it feels. That's the player. >>Sure. I'm sure he hits hard, but here's the deal. When he's on the ice, the opposing team gets more shots on goal than the senators do on the opposing team. They score more goals, they lose. And so I think whenever you're trying to convince a movement forward, be it management, be it a project you're trying to fund. I always try to teach something that someone didn't previously know before and make them think, well, I never thought of it that way before. And I think the great opportunity right now, if you're trying to get moving in a data analytics strategy is around this post COVID era. You know, we've seen post COVID now really accelerate, or at least post COVID in certain parts of the world, but accelerate the appetite for digital transformation by about half a decade. Okay. And getting the data within your systems, as you digitize will give you all kinds of types of projects to make people think differently than the way they thought before. >>About data. I call this data exhaust. I'll give you a great example, Uber. I think we're all familiar with Uber. If we all remember back in the days when Uber would offer you search pricing. Okay? So basically you put Uber on your phone, they know everything about you, right? Who are your friends, where you going, uh, even how much batteries on your phone? Well, in a data science paper, I read a long time ago. They recognize that there was a 70% chance that you would accept a surge price. If you had less than 10% of your battery. So 10% of battery on your phone is an example of data exhaust all the lawns that you generate on your digital front end properties. Those are logs. You can take those together and maybe show executive management with data. We can understand why people abandoned their cart at the shipping phase, or what is the amount of shipping, which they abandoned it. When is the signal when our systems are about to go to go down. So, uh, I think that's a tremendous way. And if you look back to the sports, I mean the Atlanta Falcons NFL team, and they monitor their athletes, sleep performance, the Toronto Raptors basketball, they're running AI analytics on people's personalities and everything they tweet and every interview to see if the personality fits. So in sports, I think athletes are the most important commodity, if you will, or asset a yet all these teams are investing in analytics. So I think that's pretty telling, >>Okay, Paul, it looks like we're almost out of time. So in 30 seconds or less, what would you recommend to the data citizens out there? >>Okay. I'm going to give you a four tips in 30 seconds. Number one, remember learning never ends be curious forever. You'll drive your career. Number two, remember companies that invest in analytics and data, citizens outperform those that don't McKinsey says it's about 1.4 times across many KPIs. Number three, stop just collecting the dots and start connecting them with that. You need a strong governance strategy and that's going to help you for the future because the biggest thing in the future is not going to be about analytics, accuracy. It's going to be about analytics, explainability. So accuracy is no longer going to be enough. You're going to have to explain your decisions and finally stay positive and forever test negative. >>Love it. Thank you very much fall. Um, and for all the data seasons is out there. Um, when it comes down to access to data, it's more than just getting your hands on the data. It's also knowing what you can do with it, how you can do that and what you definitely shouldn't be doing with it. Uh, thank you everyone out there and enjoy your learning and interaction with the community. Stay healthy. Bye-bye.

Published Date : Jun 17 2021

SUMMARY :

If you can get it into your hands and shop for it, but you can't understand it. It's a privilege. Um, when did you awaken first to data? And so I think I was always attuned to what data could do, but I didn't understand how to get Um, and as the next thing I want to talk about with you is And so I like to think that you use And I think if you're familiar with the duper, you recall the Hadoop craze, And the problem in governance is every client I talked to is Obviously once you put your They liked clusters and engineers that you just said, So do you think that the whole paradigm with the clouds that And then you look at CQL or other interfaces over that not allows me to really scale you have to have all the individuals enabled, uh, uh, you don't have to have data in your title, like a data analyst or a data scientist to be a data citizen. and I agree, you don't need the word data in your title. And so now you have to open this up and invest in those people. And I think you already touched on a few items there, but I'm shopping for data. I'm going to tell you right now, data literacy years are like dog years I don't, you don't. And that curiosity, I hire people who are curious, I'll give you one more story. And I'm not going to try and be Mozart, but you know, And he goes on to say, they tell me not to play this one player. And I think the great opportunity And if you look back to the sports, what would you recommend to the data citizens out there? You need a strong governance strategy and that's going to help you for the future thank you everyone out there and enjoy your learning and interaction with the community.

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James Labocki, Red Hat & Ruchir Puri, IBM | KubeCon + CloudNativeCon Europe 2021 - Virtual


 

>>from around the globe. It's the cube with coverage of Kublai >>Khan and Cloud Native Con, Europe 2021 >>virtual brought to you by red hat. The cloud Native >>computing foundation >>and ecosystem partners. >>Welcome back to the cubes coverage everyone of Coop Con 2021 Cloud Native Con 21 virtual europe. I'm john for your host of the cube. We've got two great guests here, James Labaki, senior Director of Product management, Red Hat and Richer Puree. IBM fellow and chief scientist at IBM Gentlemen, thanks for coming on the cube, appreciate it. >>Thank you for having us. >>So, um, got an IBM fellow and Chief scientist, Senior Director Product management. You guys have the keys to the kingdom on cloud Native. All right, it's gonna be fun. So let's just jump into it. So I want to ask you before we get into some of the questions around the projects, what you guys take of cube con this year, in terms of the vibe, I know it's virtual in europe north America, we looked like we might be in person but this year with the pandemic cloud native just seems to have a spring to its step, it's got more traction. I've seen the cloud native piece even more than kubernetes in a way. So scott cooper diseases continues to have traction, but it's always about kubernetes now. It's more cloud native. I what do you guys think about that? >>Yeah, I'm sure you have thoughts and I could add on >>Yes, I I think well I would really think of it as almost sequential in some ways. Community is too cold now there's a layer which comes above it which is where all our, you know, clients and enterprises realize the value, which is when the applications really move. It's about the applications and what they can deliver to their end customers. And the game now is really about moving those applications and making them cloud native. That's when the value of that software infrastructure will get realized and that's why you are seeing that vibe in the, in the clients and enterprises and at two corners. Well, >>yeah, I mean, I think it's exciting. I've been covering this community since the beginning as you guys know the cube. This is the enablement moment where the fruit is coming off the tree is starting to see that first wave of you mentioned that enablement, it's happening and you can see it in the project. So I want to get into the news here, the conveyor community. What is this about? Can you take a minute to explain what is the conveyor community? >>Yeah, yeah. I think uh, you know, uh, what, what we discovered is we were starting to work with a lot of end users and practitioners. Is that what we're finding is that they kind of get tired of hearing about digital transformation and from multiple vendors and and from sales folks and these sorts of things. And when you speak to the practitioners, they just want to know what are the practical implications of moving towards a more collaborative architecture. And so, um, you know, when you start talking to them at levels beyond, uh, just generic kind of, you know, I would say marketing speak and even the business cases, the developers and sys admins need to know what it is they need to do to their application architecture is the ways they're working for to successfully modernize their applications. And so the idea behind the conveyor community was really kind of two fold. One was to help with knowledge sharing. So we started running meetups where people can come and share their knowledge of what they've done around specific topics like strangling monoliths or carving offside containers or things that sidecar containers are things that they've done successfully uh to help uh kind of move things forward. So it's really about knowledge sharing. And then the second piece we discovered was that there's really no place where you can find open source tools to help you re host re platform and re factor your applications to kubernetes. And so that's really where we're trying to fill that void is provide open source options in that space and kind of inviting everybody else to collaborate with us on that. >>Can you give an example of something uh some use cases of people doing this, why the need the drivers? It makes sense. Right. As a growing, you've got, you have to move applications. People want to have um applications moved to communities. I get that. But what are some of the use cases that were forcing this? >>Yeah, absolutely, for sure. I don't know if you have any you want to touch on um specifically I could add on as well. >>Yeah, I think some of the key use cases, I would really say it will be. So let let me just, I think James just talked about re host, re hosting, re platform ng and re factoring, I'm gonna put some numbers on it and then they talk about the use case a little bit as well. I would really say 30 virtual machines movement. That's it. That's the first one to happen. Easy, easier one, relatively speaking. But that's the first one to happen. The re platform in one where you are now really sort of changing the stack as well but not changing the application in any major way yet. And the hardest one happened around re factoring, which is, you are, you know, this is when we start talking about cloud native, you take a monolithic application which you know legacy applications which have been running for a long time and try to re factor them so that you can build microservices out of them. The very first, I would say set of clients that we are seeing at the leading edge around this will be around banking and insurance. Legacy applications, banking is obviously finances a large industry and that's the first movement you start seeing which is where the complexity of the application in terms of some of the legacy code that you are seeing more onto the, into the cloud. That for a cloud native implementation as well as their as well as a diversity of scenarios from a re hosting and re platform ng point of view. And we'll talk about some of the tools that we are putting in the community uh to help the users and uh and the developer community in many of these enterprises uh move into a cloud native implementation lot of their applications. And also from the point of view of helping them in terms of practice, is what I describe as best practices. It is not just about tools, it's about the community coming together. How do I do this? How do I do that? Actually, there are best practices that we as a community have gathered. It's about that sharing as well, James. >>Yeah, I think you hit the nail on the head. Right. So you re hosting like for example, you might have uh an application that was delivered, you buy an SV that is not available containerized yet. You need to bring that over as a VM. So you can bring that into Q Bert, you know, and actually bring that and just re hosted. You can, you might have some things that you've already containerized but they're sitting on a container orchestration layer that is no longer growing, right? So the innovation has kind of left that platform and kind of kubernetes has become kind of that standard one, the container orchestration layer, if you want become the de facto standard. And so you want to re platform that that takes massaging and transforming metadata to do that to create the right objects and so on and so forth. So there's a bunch of different use cases around that that kind of fall into that re host tree platform all the way up to re factoring >>So just explain for the audience and I know I love I love the three things re hosting re platform in and re factoring what's the difference between re platform NG and re factoring specifically, what's the nuance there? >>Yeah, yeah, so so a lot of times I think people have a lot of people, you know, I think obviously amazon kind of popularized the six hours framework years ago, you know, with, with, with, with that. And so if you look at what they kind of what they popularize it was replied corn is really kind of like a lift tinker and shift. So maybe it's, I, I'm not just taking my VM and putting it on new infrastructure, I'm gonna take my VM, maybe put on new infrastructure, but I'm gonna switch my observer until like a lighter weight observer or something like that at the same time. So that would fall into like a re platform or in the case, you know, one of the things we're seeing pretty heavily right now is the move from cloud foundry to kubernetes for example, where people are looking to take their application and actually transform it and run it on kubernetes, which requires you to really kind of re platform as well. And re factoring >>is what specific I get the >>report re factoring is, I think just following on to what James said re factoring is really about um the complexity of the application, which was mainly a monolithic large application, many of these legacy applications which have so many times, actually hundreds of millions of dollars of assets for these uh these enterprises, it's about taking the code and re factoring it in terms of dividing it into uh huh different pieces of court which can themselves be spun as microservices. So then it becomes true, it takes starting advantage of agility or development in a cloud native environment as well. It's not just about either lift and shift of the VM or or lift tinker and shift from a, from a staff point of view. It's really about not taking applications and dividing them so that we can spin microservices and it has the identity of the development of a cloud. >>I totally got a great clarification, really want to get that out there because re platform ng is really a good thing to go to the cloud. Hey, I got reticent open source, I'll use that, I can do this over here and then if we use that vendor over there, use open source over there. Really good way to look at it. I like the factory, it's like a complete re architecture or re factoring if you will. So thank you for the clarification. Great, great topic. Uh, this is what practitioners think about. So I gotta ask the next question, what projects are involved in in the community that you guys are working? It seems like a really valuable service uh and group. Um can you give an overview and what's going on in the community specifically? >>Yeah, so there's really right now, there's kind of five projects that are in the community and they're all in different, I would say different stages of maturity as well. So, um there's uh when you look at re hosting, there's two kind of primary projects focused on that. One is called forklift, which is about migrating your virtual machines into cuba. So covert is a way that you can run virtual machines orchestrated by kubernetes. We're seeing kind of a growth in demand there where people want to have a common orchestration for both their VMS and containers running on bare metal. And so forklift helps you actually mass migrate VMS into that environment. Um The second one on the re hosting side is called Crane. So Crane is really a tool that helps you migrate applications between kubernetes clusters. So you imagine you have all your you know, you might have persistent data and one kubernetes cluster and you want to migrate a name space from one cluster to another. Um That's where Crane comes in and actually helps you migrate between those um on the re platforms that we have moved to cube, which actually came from the IBM research team. So they actually open source that uh you sure you want to speak about uh moved to >>cube. Yeah, so so moved to cuba is really as we discuss the re platform scenario already, it is about, you know, if you are in a docker environment or hungry environment uh and you know, kubernetes has become a de facto standard now you are containerized already, but you really are actually moving into the communities based environment as the name implies, It's about moved to cuba back to me and this is one of the things we were looking at and as we were looking, talking to a lot of, a lot of users, it became evident to us that they are adapting now the de facto standard. Uh and it's a tool that helps you enable your applications in that new environment and and move to the new stuff. >>Yeah. And then the the the only other to our tackle which is uh probably like the one of the newest projects which is focused on kind of assessment and analysis of applications for container reservation. So actually looking at and understanding what the suitability is of an application for being containerized and start to be like being re factored into containers. Um and that's that's uh, you know, we have kind of engineers across both uh Red hat IBM research as well as uh some folks externally that are starting to become interested in that project as well. Um and the last, the last project is called Polaris, which is a tool to help you measure your software delivery performance. So this might seem a little odd to have in the community. But when you think about re hosting re platform and re factoring, the idea is that you want to measure your software delivery performance on top of kubernetes and that's what this does. It kind of measures the door metrics. If you're familiar with devops realization metrics. Um so things like, you know, uh you know, your change failure rate and other things on top of their to see are you actually improving as you're making these changes? >>Great. Let me ask the question for the folks watching or anyone interested, how do they get involved? Who can contribute, explain how people get involved? Is our site, is there up location slack channel? What's out there? >>Yeah, yeah, all of the above. So we have a, we have, we have a slack channel, we're on slack dot kubernetes dot io on town conveyor, but if you go to www dot conveyor dot io conveyor with a K. Uh, not like the cube with a C. Uh, but like cube with a K. Uh, they can go to a conveyor to Ohio and um, there they can find everything they need. So, um, we have a, you know, a governance model that's getting put in place, contributor ladder, all the things you'd expect. We're kind of talking into the C N C F around the gap delivery groups to kind of understand if we can um, how we can align ourselves so that in the future of these projects take off, they can become kind of sandbox projects. Um and uh yeah, we would welcome any and all kind of contribution and collaboration >>for sure. I don't know if you have >>anything to add on that, I >>think you covered it at the point has already um, just to put a plug in for uh we have already been having meetups, so on the best practices you will find the community, um, not just on convert or die. Oh, but as you start joining the community and those of meet ups and the help you can get whether on the slack channel, very helpful on the day to day problems that you are encountering as you are taking your applications to a cloud native environment. >>So, and I can see this being a big interest enterprises as they have a mix and match environment and with container as you can bring and integrate old legacy. And that's the beautiful thing about hybrid cloud that I find fascinating right now is that with all the goodness of stade Coubertin and cloud native, if you've got a legacy environments, great fit now. So you don't have to kill the old to bring in the news. So this is gonna be everything a real popular project for, you know, the class, what I call the classic enterprise, So what you guys both have your companies participated in. So with that is that the goal is that the gulf of this community is to reach out to the classic enterprise or open source because certainly and users are coming in like, like, like you read about, I mean they're coming in fast into the community. >>What's the goal for the community really is to provide assistant and help and guidance to the users from a community point of view. It's not just from us whether it is red hat or are ideal research, but it's really enterprises start participating and we're already seeing that interest from the enterprises because there was a big gap in this area, a lot of vendor. Exactly when you start on this journey, there will be 100 people who will be telling you all you have to do is this Yeah, that's easy. All you have to do. I know there is a red flag goes up, >>it's easy just go cloud native all the way everything is a service. It's just so easy. Just you know, just now I was going to brian gracefully, you get right on that. I want to just quickly town tangent here, brian grazer whose product strategist at red hat, you're gonna like this because he's like, look at the cloud native pieces expanding because um, the enterprises now are, are in there and they're doing good work before you saw projects like envoy come from the hyper scales like lift and you know, the big companies who are building their own stuff, so you start to see that transition, it's no longer the debate on open source and kubernetes and cloud native. It's the discussion is integration legacy. So this is the big discussion this week. Do you guys agree with that? And what would, what would be your reaction? >>Yeah, no, I, I agree with you. Right. I mean, I think, you know, I think that the stat you always here is that the 1st 20 of kind of cloud happened and now there's all the rest of it. Right? And, and modernization is going to be the big piece right? You have to be able to modernize those applications and those workloads and you know, they're, I think they're gonna fall in three key buckets, right? Re host free platform re factor and dependent on your business justification and you know, your needs, you're going to choose one of those paths and we just want to be able to provide open tools and a community based approach to those folks too to help that certainly will have and just, you know, just like it always does, you know, upstream first and then we'll have enterprise versions of these migration tool kits based on these projects, but you know, we really do want to kind of build them, you know, and make sure we have the best solution to the problem, which we believe community is the way to do that. >>And I think just to add to what James said, typically we are talking about enterprises, these enterprises will have thousands of applications, so we're not talking about 10 40 number. We're talking thousands or 20% is not a small number is still 233 400. But man, the work is remaining and that's why they are getting excited about cloud negative now, okay, now we have seen the benefit but this little bit here, but now, let's get, you know serious about about that transformation and this is about helping them in a cloud native uh in an open source way, which is what red hat. XL Sad. Let's bring the community together. >>I'm actually doing a story on that. You brought that up with thousands of applications because I think it's, it's under underestimate, I think it's going to be 1000s and thousands more because businesses now, software driven everywhere and observe ability has pointed this out. And I was talking to the founder of uh Ravana project and it's like, how many thousands of dashboards you're gonna need? Roads are So so this is again, this is the problems and the opportunities are coming together, the abstraction will get you to move up the stack in terms of automation. So it's kind of fascinating when you start thinking about the impact as this goes the next level. And so I have to ask your roaches since you're an IBM fellow and chief scientist, which by the way, is a huge distinction. Congratulations. Being an IBM fellow is is a big deal. Uh IBM takes that very seriously. Only a few of them. You've seen many waves and cycles of innovation. How would you categorize this one now? Because maybe I'm getting old and and loving this right now. But this seems like everything kind of coming together in one flash 10.1 major inflection point. All the other waves combined seemed to be like in this one movement very fast. What's your what's your take on this wave that we're in? >>Yes, I would really say there is a lot of technology has been developed but that technology needs to have its value unleashed and that's exactly where the intersection of those applications and that technology occurs. Um I'm gonna put in yet another. You talked about everything becoming software. This was Anderson I think uh Jack Lee said the software is eating the world another you know, another wave that has started as a i eating software as well. And I do believe these two will go inside uh to uh like let me just give you a brief example re factoring how you take your application and smart ways of using ai to be able to recommend the right microservices for you is another one that we've been working towards and some of those capabilities will actually come in this community as well. So when we talk about innovations in this area, We are we are bringing together the best of IBM research as well. As we are hoping the community actually uh joints as well and enterprises are already starting to join to bring together the latest of the innovations bringing their applications and the best practices together to unleash that value of the technology in moving the rest of that 80%. And to be able to seamlessly bridge from my legacy environment to the cloud native environment. >>Yeah. And hybrid cloud is gonna be multi cloud really is the backbone and operating system of business and life society. So as these apps start to come on a P i is an integration, all of these things are coming together. So um yeah, this conveyor project and conveyor community looks like a really strong approach. Congratulations. Good >>job bob. >>Yeah, great stuff. Kubernetes, enabling companies is enabling all kinds of value here in the cube. We're bringing it to you with two experts. Uh, James Richard, thanks for coming on the Cuban sharing. Thank you. >>Thank you. >>Okay, cube con and cloud native coverage. I'm john furry with the cube. Thanks for watching. Yeah.

Published Date : May 7 2021

SUMMARY :

It's the cube with coverage of Kublai virtual brought to you by red hat. IBM fellow and chief scientist at IBM Gentlemen, thanks for coming on the cube, So I want to ask you before we get into some of the questions around the layer which comes above it which is where all our, you know, This is the enablement moment where the fruit is coming off the tree is starting to see that first wave of you mentioned And so, um, you know, when you start talking to them at levels beyond, Can you give an example of something uh some use cases of people doing this, I don't know if you have any you want to touch on um specifically I could add on as well. complexity of the application in terms of some of the legacy code that you are seeing more the container orchestration layer, if you want become the de facto standard. of popularized the six hours framework years ago, you know, with, with, with, with that. It's not just about either lift and shift of the VM or or lift tinker and in the community that you guys are working? So you imagine you have all your you know, uh and you know, kubernetes has become a de facto standard now you are containerized already, hosting re platform and re factoring, the idea is that you want to measure your software delivery performance on Let me ask the question for the folks watching or anyone interested, how do they get involved? So, um, we have a, you know, a governance model I don't know if you have day to day problems that you are encountering as you are taking your applications to a for, you know, the class, what I call the classic enterprise, So what you guys both have your companies participated Exactly when you start on this journey, there will be 100 people who will be telling you all you have and you know, the big companies who are building their own stuff, so you start to see that transition, I mean, I think, you know, I think that the stat you always here is that And I think just to add to what James said, typically we are talking about the abstraction will get you to move up the stack in terms of automation. uh like let me just give you a brief example re factoring how you take So as these apps start to come on a P We're bringing it to you with two experts. I'm john furry with the cube.

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Matt Hicks, Red Hat | Red Hat Summit 2021 Virtual Experience


 

>>mhm Yes. Hello and welcome back to the cubes coverage of red hat summit 2021 virtual. I'm john for your host of the cube and cube coverage here with matt Hicks. Executive vice president of products and technologies at red hat cuba lum I've been on many times, knows the engineering side now running all the process of technologies matt. Great to see you. Thanks for coming on remote. I wish we were in real real life in person. I RL but doing it remote again. Thanks for coming on. >>Hey, thanks thanks for having me today. >>Hey, so what a year you know, um, I was just talking to a friend and another interview with the red hat colleagues. Chef on your team in 2019 I interviewed Arvin at IBM right before he bought red hat and you smile on his face and he wasn't even ceo then um, he is such a big fan of cloud native and you guys have been the engine underneath the hood if you will of IBM this transformation huge push now and with Covid and now with the visibility of the post Covid, you're seeing cloud Native at scale with modern applications just highly accelerated across the board In almost every industry, every vertical. This is a very key trend. You guys at the, at the center of it always have been, we've been covering you for many years, interesting time and so now you guys are really got the, got the formula at red hat, take us through the key transit you see on this wave for enterprises and how is red hat taking that, taking that through? >>Yeah, no, absolutely. It has been, it's been a great ride actually. I remember a couple years ago standing on stage with Arvin prior to the acquisition. So it's been uh, it's been a world one but I think if we look at Really would emerge in 2020, we've seen three trends that we hope we're gonna carry through in 2021 just in a better and better year for that. That the first is open hybrid cloud is really how customers are looking to adapt to change. They have to use what they have um assets they have today. On premise, we're seeing a lot of public cloud adoption that blend of being hybrid is just, it is a reality for how customers are having to deliver a edge computing I think is another area I would say uh the trend is really not going to be a fad or a new, you know, great texture. Um the capabilities of computing at the edge, whether that is automotive vehicles, radio access network capabilities to five G. It's pretty astounding at this point. So I think we're gonna see a lot of pushing edge computing for computing, getting closer to users. Uh but then also the choice aspect we're seeing with Ceos, we often talk about technology is choice, but I think the model of how they want to consume technology has been another really strong trend in 2020. Uh We look at this really is being able to deliver a cloud managed services in addition to technology that ceos around themselves. But those, those will probably be the three that stand out to me at least in 2020 we've seen, >>so matt take us through in your minds and red hats, perspective the workloads that are going to be highlighted in this cloud native surge that's happening. We're seeing it everywhere. You mentioned edge industrial edge to consumer Edge to lightweight, edge, massive new workloads. So take us through how you see kind of the existing workloads evolving and potentially new workloads that emerging. >>Yeah. So I think um you know first when you talk about edge workloads a big umbrella but if you look at data driven workloads, especially in the machine learning artificial intelligence spectrum of that, that's really critical. And a reason that those workloads are important is five G. Aside for now when you're running something at the edge you have to also be able to make decisions pretty well at the edge. And that that is that's where your data is being generated and the ability to act on that closely. Whether that's executing machine learning models or being able to do more than that with A I. That's going to be a really really critical workload. Uh huh. Coupled to that, we will see I think five G. Change that because you're going to see more blending in terms of what can you draw back to uh closer to your data center to augment that. So five G will shift how that's built but data driven workloads are going to be huge then I think another area will see is how you propagate that data through environment. Some Kafka has been a really popular technology will actually be launching a service in relation to that. But being able to get that data at the edge and bring it back to locations where you might do more traditional processing, that's going to be another really key space. Um and then we'll still have to be honest, there is still a tremendous amount of work loads out there that just aren't going to get rebuilt. And So being able to figure out how can you make them a little more cloud native? You know, the things your companies have run on for the last 20 years, being able to step them closer to cloud native, I think it's going to be another critical focus because he can't just rewrite them all in one phase and you can't leave them there as well. So being able to bridge shadow B T to >>what's interesting if folks following red hat, No, no, you guys certainly at the tech chops you guys have great product engineering staff been doing this for a long time. I mean the common Lennox platform that even the new generation probably have to leave it load limits on the server anymore. You guys have been doing this hybrid environment in I T for I T Sloan for decades. Okay. In the open, so, you know, it's servers, virtualization, you know, private, public cloud infrastructures and it's been around, we've been covering it in depth as you know, but that's been, that's a history. But as you go from a common Lennox platform into things with kubernetes as new technologies and this new abstraction layers, new control plane concept comes to the table. This need for a fully open platform seems to be a hot trend this year. >>How do you >>describe that? Can you take a minute to explain what this is, this is all about this new abstraction, this new control plane or this open hybrid cloud as you're calling? What is this about? What does it mean? >>Yeah, no, I'll do a little journey that she talked about. Yeah. This has been our approach for almost a decade at this point. And it started, if you look at our approach with Lennox and this was before public clouds use migrants existed. We still with Lennox tried to span bare metal and virtualized environments and then eventually private and public cloud infrastructure as well. And our goal there was you want to be able to invest in something, um, and in our world that's something that's also open as in Lennox but be able to run it anywhere. That's expanded quite a bit. That was good for a class of applications that really got it started. That's expanded now to kubernetes, for example, kubernetes is taking that from single machines to cluster wide deployments and it's really giving you that secure, flexible, fast innovation backbone for cloud native computing. And the balance there is just not for cloud native, we've got to be able to run traditional emerging workloads and our goal is let those things run wherever rail can. So you're really, you're based on open technologies, you can run them wherever you have resources to run. And then I think the third part of this for us is uh, having that choice and ability to run anywhere but not being able to manage. It can lead to chaos or sprawl and so our investments in our management portfolio and this is from insights the redhead advanced cluster management to our cluster security capabilities or answerable. Our focus has been securing, managing and monitoring those environments so you can have a lot of them, you can run where you want, but she just sort of treat it as one thing. So you are our vision, how we've executed up to this point has really been centered around that. I think going forward where you'll see us um really try to focus is, you know, first you heard paul announced earlier that we're donating more than half a billion dollars to open. I would cloud research and part of this reason is uh running services. Cloud native services is changing. And that research element of open source is incredibly powerful. We want to make sure that's continuing but we're also going to evolve our portfolio to support this same drive a couple areas. I would call out, we're launching redhead open shift platform plus and I talked about that combination from rail to open shift to being able to manage it. We're really putting that in one package. So you have the advanced management. So if you have a huge suites of cloud native real estate there, you can manage that. And it also pushes security earlier into the application, build workflows. This is tied to some of our technology is bolstered by the stack rocks acquisition that we did. Being able to bring that in one product offering I think is really key to address security and management side. Uh we've also expanded Redhead insights beyond Rehl to include open shift and answerable and this is really targeted it. How do we make this easier? How do we let customers lean on our expertise? Not just for Lennox as a service, but expand that to all of the things you'll use in a hybrid cloud. And then of course we're going to keep pushing Lennox innovation, you'll see this with the latest version of red hat enterprise, like so we're gonna push barriers, lower barriers to entry. Uh But we're also going to be the innovation catalyst for new directions include things like edge computing. So hopefully that sort of helps in terms of where, where we started when it was just Lennox and then all the other pieces were bringing to the table and why and some new areas. Uh We're launching our investment going forward. >>Yeah, great, that's great overview. Thanks for taking the time to do that. I think one of the areas I that's jumping out at me is the uh, advanced cluster management work you guys are doing saw that with the security peace and also red hat insights I think is is another key one and you get to read that edge. But on the inside you mentioned at the top of this interview, data workloads pretty much being, I mean that pretty much everything, much more of an emphasis on data. Um, data in general but also, you know, serve abilities a hot area. You know, you guys run operating system so you know, in operating systems you need to have the data, understand what's being instrumented. You gotta know that you've got to have things instrument and now more than ever having the data is critical. So take us through your vision of insights and how that translates. Because he said mentions in answerable you're seeing a lot more innovations because Okay I got provisions everything that's great. Cloud and hybrid clouds. Good. Okay thumbs up everyone check the box and then all of a sudden day too As they call day two operations stuff starts to, you know, Get getting hairy, they start to break. Maybe some things are happening. So day two is essentially the ongoing operational stability of cloud native. You need insights, you need the data. If you don't have the data, you don't even know what's going on. You can't apply machine learning. It's kind of you if you don't get that flywheel going, you could be in trouble. Take me through your vision of data driven insights. >>Yeah. So I think it's it's two aspects. If you go to these traditional traditional sport models, we don't have a lot of insight until there's an issue and I'm always amazed by what our teams can understand fix, get customers through those and I think that's a lot of the success red hats had at the same note, we want to make that better where if you look at real as an example, if we fixed an issue for any customer on the planet of which we fix a lot in the support area, we can know whether you're going to hit that same issue or not in a lot of cases and so that linkage to be able to understand environments better. We can be very proactive of not just hey apply all the updates but without this one update, you risk a kernel panic, we know your environment, we see it, this is going to keep you out of that area. The second challenge with this is when things go do break or um are failing the ability to get that data. We want that to be the cleanest handshake possible. We don't want to. Those are always stressful times anyway for customers being able to get logs, get access so that our engineering knowledge, we can fix it. That's another key part. Uh when you extend this to environments like open shift things are changing faster than humans can respond in it. And so those traditional flows can really start to get strained or broken broken down with it. So when we have connected open shift clusters, our engineering teams can not only proactively monitor those because we know cooper net is really well. We understand operators really well. Uh we can get ahead of those issues and then use our support teams and capabilities to keep things from breaking. That's really our goals. Finding that balance where uh we're using our expertise in building the software to help customers stay stable instead of just being in a response mode when things break >>awesome. I think it's totally right on the money and data is critical in all this. I think the trust of having that partnership to know that this pattern recognition is gonna be applied from the environment and that's been hurting the cybersecurity market people. That's the biggest discussion I had with my friends and cyber is they don't share the data when they do, things are pretty obvious. Um, so that's good stuff there and then obviously notifications proactive before there's a cause or failure. Uh great stuff. This brings up a point that paul come here, said earlier, I want to get your reaction to this. He said every C. I. O. Is now a cloud operator. >>That's a pretty bold >>statement. I mean, that's simply means that it's all cloud all the time. You know? Again, we've been saying this on the queue for many years, cloud first, whatever people want to call it, >>what does that actually >>mean? Cloud operator, does that just mean everything's hybrid? Everything's multiple. Cloud. Take me through an unpacked what that actually means? >>Yeah. So I think for the C I O for a lot of times it was largely a technology choice. So that was sort of a choice available to them. And especially if you look at what public clouds have introduced, it's not just technology choice. You're not just picking Kafka anymore. For example, you really get to make the choice of do I want to differentiate my business by running it myself or is this just technology I want to consume and I'm going to consume a cloud, native service and other challenges come with that. It's an infrastructure, not in your control, but when you think about a ceo of the the axes they're making decisions on, there are more capabilities now and I think this is really crucial to let the C i O hone in on where they want to specialist, what do they want to consume, what do they really want to understand, differentiate and Ron? Um and to support this actually, so we're in this vein, we're going to be launching three new managed cloud services and our our focus is always going to be hybrid in these uh but we understand the importance of having managed cloud services that red hat is running not the customers in this case. So one of those will be red hat open shift streams for Patrick Kafka. We've talked about that, that data connectivity and the importance of it and really being able to connect apps across clouds across data centers using Kafka without having to push developers to really specialize in running. It is critical because that is your hybrid data, it's going to be generated on prim, it's going to be generated the edge, you need to be able to get access to it. The next challenge for us is once you have that data, what do you do with it? And we're launching a red hat open shift data science cloud service and this is going to be optimized for understanding the data that's brought in by streams. This doesn't matter whether it's an Ai service or business intelligence process and in this case you're going to see us leverage our ecosystem quite a bit because that last mile of AI workloads or models will often be completed with partners. But this is a really foundational service for us to get data in and then bring that into a workflow where you can understand it and then the last one for us is that red hat open shift api management and you can think of this is really the overseer of how apps are going to talk to services and these environments are complex, their dynamic and being able to provide that oversight up. How should my apps be consuming all these a. P. S, how should they be talking? How do I want to control? Um and understand that is really critical. So we're launching these, these three and it fits in that cloud operator use, we want to give three options where you might want to use Kafka and three Scale technologies and open data hub, which was the basis of open shift data sides, but you might not want to specialize in running them so we can run those for you and give you as a C. I. O. That choice of where you want to invest in running versus just using it. >>All right, we're here with matt Hicks whose executive vice president prospect technology at red hat, matt, your leader at red hat now part of IBM and continues to operate um in the red hat spirit, uh innovating out in the open, people are wearing their red hat uh hoodies, which has been great to see. Um I ask every executive this question because I really want to get the industry perspective on this. Um you know, necessity is the mother of invention as the saying goes and, you know, this pandemic was a challenge for many In 2020. And then as we're in 2021, some say that even in the fall we're gonna start to see a light at the end of the tunnel and then maybe back to real life in 2022. This has opened up huge visibility for CSOS and leaders and business in the enterprise to say, Hey, what's working, what do we need? We didn't prepare for everyone to be working at home. These were great challenges in 2020. Um, and and these will fuel the next innovations and achievements going forward. Um again necessity is the mother of all invention. Some projects are gonna be renewed and double down on some probably won't be as hybrid clouds and as open source continues to power through this, there's lessons to be learned, share your view on what um leaders in in business can do coming out of the pandemic to have a growth strategy and what can we learn from this pandemic from innovation and and how open source can power through this adversity. >>Yeah. You know, I think For as many challenging events we had in 2020, I think for myself at least, it it also made me realize what companies including ourselves can accomplish if we're really focused on that if we don't constrain our thinking too much, we saw projects that were supposed to take customers 18 months that they were finishing in weeks on it because that was what was required to survive. So I think part of it is um, 2020 broke a lot of complacency for us. We have to innovate to be able to put ourselves in a growth position. I hope that carries into 2021 that drives that urgency. When we look at open source technologies. I think the flexibility that it provides has been something that a lot of companies have needed in this. And that's whether it could be they're having to contract or expand and really having that moment of did the architectural choices, technology choices, will they let me respond in the way I need? Uh, I'm biased. But first I think open models, open source development Is the best basis to build. That gives you that flexibility. Um, and honestly, I am an optimist, but I look at 2021, I'm like, I'm excited to see what customers build on sort of the next wave of open innovation. I think his life sort of gets back to normal and we keep that driving innovation and people are able to collaborate more. I hope we'll see a explosion of innovation that comes out and I hope customers see the benefit of doing that on a open hybrid cloud model. >>No better time now than before. All the things are really kind of teed up and lined up to provide that innovation. Uh, great to have you on the cube. Take a quick second to explain to the folks watching in the community What is red hat 2021 about this year? And red hat someone, I'll see. We're virtual and we're gonna be back in a real life soon for the next event. What's the big takeaway this year for the red hat community and the community at large for red hat in context of the market? >>You know, I think redhead, you'll keep seeing us push open source based innovation. There's some really exciting spaces, whether that is getting closer and closer towards edge, which opens up incredible opportunities or providing that choice, even down to consumption model like cloud managed services. And it's in that drive to let customers have the tools to build the next incredible innovations for him. So, And that's what summit 2021 is going to be about for us, >>awesome And congratulations to, to the entire team for the donation to the academic community, Open cloud initiative. And these things are doing to promote this next generation of SRS and large cloud scale operators and developers. So congratulations on that props. >>Thanks john. >>Okay. Matt Hicks, executive vice president of products and technology. That red hat here on the Cube Cube coverage of red hat 2021 virtual. I'm John Ferrier. Thanks for watching. Yeah.

Published Date : Apr 28 2021

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Great to see you. at the center of it always have been, we've been covering you for many years, interesting time and so now is really not going to be a fad or a new, you know, So take us through how you see kind at the edge and bring it back to locations where you might do more traditional processing, Lennox platform that even the new generation probably have to leave it load limits on the server anymore. Not just for Lennox as a service, but expand that to all of the things you'll use in a Thanks for taking the time to do that. this is going to keep you out of that area. having that partnership to know that this pattern recognition is gonna be applied from the environment I mean, that's simply means that it's all cloud all the time. Cloud operator, does that just mean everything's hybrid? it's going to be generated on prim, it's going to be generated the edge, you need to be able to get access the saying goes and, you know, this pandemic was a challenge for many In 2020. I think his life sort of gets back to normal and we keep that driving innovation and great to have you on the cube. And it's in that drive to let And these things are doing to promote this next generation of That red hat here on the Cube

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Pierre Viljoen,, Serge Lucio and Dave West | BIzOps Chaos to Clarity 2021


 

(upbeat music) >> Welcome to the BizOps Manifesto Power panel talking about, "Embracing Agility Across the Business." I'm Lisa Martin, there are three guests here with me today, to break down this topic. Pierre Viljoen, CTO at Global Head of Enterprise Technology and Governance at HTL Enterprise Studio. Hey Pierre, welcome. >> Thank you >> Lisa: Dave West is also here, the CEO of Scrum.org. Hey Dave, good to have you with us. >> Hi Lisa, hi everybody. >> Lisa: And Serge Lucio is here as well, the general manager of Broadcom's Enterprise Software Division. Hey Serge, good to have you on the program. >> Thank you, good to be here. >> So we're going to be talking about the people and the process and technology requirements that businesses need to adopt to be able to embrace agility across the business. We're going to also be talking a lot about this inaugural BizOps industry research survey, on the state of digital business. A lot of very interesting findings that we're going to go through in the next 20 minutes or so. So the first question guys is, the BizOps survey found that over 519 individuals over five countries business and technology executives. This survey found, most organizations still expect this year to be as challenging as last year. I want you to kind of walk us through why that is, and how is that going to impact digital transformation initiatives? Pierre, we'll start with you, then Dave, then Serge. >> Sure, thank you Lisa. So, I think these days, disruption is no longer an exception. It's kind of become the norm or the rule, in terms of how we operate. And as executives in companies have learned over the last year, with everything that's happened is that, you can only modernize to a point, and then you need to do a little bit more. And what really is needed is for us to understand, going forward, how we're actually going to remodel our business by harnessing the resources that we have in a much more agile way, in a more fluent way, from an organizational perspective. And I think our current midterm goal, probably, is that we're capable of remodeling how we can remove roadblocks. These kinds of roadblocks in the future, and get us in a better position where we are. I don't expect things to change dramatically over the next year. More in line with us making sure that we're more future proof in the way in which we're working. >> We still have remote workers, global uncertainty, the vaccine. Dave, what are your thoughts on the impact of this year on digital transformation initiatives? >> Yeah, it's funny. When I think of, sort of uncertainty and chaos, I think that COVID really started it rolling down a hill, but unfortunately it's literally like rolling down a hill, these chaos and complexity. It's getting faster and faster and harder and harder. We're talking about the new norm, right? What is the new normal? We just don't know. And I think the reality is that most organizations were surprised by the impact of COVID-19 and because of that, they responded very quickly. Many of them, people were working at home, they're looking at their supply chain, looking at localization, all sorts of really important things happen, but very quickly, not very strategically. I think the next few years we're going to see, hopefully, some of that realizing into strategy and actually starting to fundamentally change how the business is looking at the world. We've sort of entered the digital age, Lisa, this next age of innovation, we have moved out of mass production and the age of oil, into something very, very different. And I think those organizations, every organization out there is going to have to get a handle on that and COVID was the wake up, right? And I think the next five years are going to be very interesting. >> I agree with you that that accelerant was, I didn't think of it before as a big ball rolling downhill. And now I don't think I'm going to be able to get that out of my head. But Serge, talk to us about your thoughts, the impacts to digital transformation initiatives. >> Yeah, I think back to what Dave was describing. The big challenge is the uncertainty. Many organizations are faced with, currently, a lot of unknowns about, if and when things will go back to, quote unquote, some kind of normality. And with that kind of uncertainty, there's a lot of challenges to the planning from an investment point of view. So, Dave was talking about a short-term versus long-term Like, a lot of these organizations are basically focused on just getting by over the next 12 months and trying to figure out what needs to happen over the next 12 months. At the same time, there's a lot of challenges with respect to readiness and uncertainty. And so, in that context, you got kind of this tension between, "How much do I invest short term "on basically tactical initiatives, "How do I care about teams? "How do I enable these teams "to deliver in weeks as opposed to months? "And then at the same time, "how do I continue to invest "to fundamentally change my operating model?" And that tension is very real. Within many of the organizations we serve. >> One of the things that the survey found was that most of the respondents were very willing to embrace being more agile in order to be able to better respond to rapidly changing market conditions. But I want to get your opinion on what that actually really means, that willingness to embrace being agile. What does it really mean? And what do organize organizations have to do differently? Pierre, I'll start with you. >> Sure, I think we had a discussion a while back and Dave actually got into something interesting where he said, without quoting a famous sneaker brand, just go out and do it. I think that's probably the most important part of this. Most organizations are struggling to figure out, "How should we embrace Agile? "Should we jump in at full scale now? "Should we be looking Scrum? "Should we be doing Scrum-Falls? "Should we be falling over our own feet?" Nobody knows exactly, what might be the right sector? I think the most important part is to pick up a pair of solid principles that you're going to embrace, start executing on them, start learning as you go, and basically improve as you move forward. Over the last year, we've embraced digital product management quite a lot on our side. And it's had tremendous benefits without us, per se, aiming for those benefits at the end of the day. And these are things that you learn as you go. And if you're going to wait around, analysis paralysis is going to be the killer of Agile at the end of day >> "Just do it," I like that. Good advice. Dave, what are your thoughts? >> Yeah, so, I think that what's really interesting is, Agile has been around for 20 years. The manifesto was signed 20 years ago. Scrum came into the world 25 years ago. All of these sort of Agile approaches, but they were predominantly focused on technology. And I think that one thing that I've noticed, over and over again, is that the realization by C-level executives, level sevens, or whatever they're called, they've realized that it's not about technology. (chuckles) It's great, the technologies. I guess the technology's always worked in this complex world because customers never knew what they wanted. We didn't know how are we going to do it. We'd never worked together before. We didn't know how much it was going to cost. So, because of that (chuckles) we had to work in an agile way in technology. But ultimately, I think, one of the big differences going forward, is going to be that, there I say that intersection of business and technology, that BizOps kind of model that we talked about in the manifesto, and what the survey was really trying to tease out. I think that's really, really going to be interesting. And I don't know what that actually means, in terms of the execution. I hope it means that we're going to see teams better aligned to business outcomes. I hope it means that we're going to actually allow those teams that are actually know what they're approaching to make decisions. I hope it means that planning is going to be more directional rather than task level. I hope it means that we're going to start measuring the success in terms of business outcomes, not in terms of the work that we do. I hope it means all of these things. But we will wait and see, because experience would indicate that after a big disaster, lots of people tend to go back to exactly how they worked before, with that sort of emus kind of mentality or ostrich or whatever things sticks its head in the ground. I don't know. >> Sometimes we just want to go back to when things were safe and normal. But in terms of kind of following on, Dave, what you said, 94%, in this survey, 94% of respondents said we should adopt BizOps to increase competitiveness. So, that willingness is there in a vast majority of the respondents. So, I'd like to get your thoughts on what that willingness actually means and what they need to do differently. >> Yes. The problem is that, I think everybody understand that you have to be agile, right? You need to be able to respond quickly to your customer needs. You need to put the customer at the center of everything you do, right? So, conceptually, everybody understands that. The problem is really the operating model that many of these large organizations are dealing with to this day, right? So, you have these sort of Berkeley, kind of organized organization, with functional roles, specialized roles. And when you think about kind of generally, well, one of the big challenges is that you need to start to think horizontally, right? You need to start to start to think about what kind of value streams and what part of the cross functional teams that need to be organized and integrated to deliver on specific business outcomes. You need to start shifting from the traditional contract-based model that(indistinct) to a model which is much more based on trust, right? And we need to move away from vanity measurements and KPIs that many of the organizations typically lead by, to really focus on one thing and one thing only, which is that business value has been delivered. So, fundamentally, I think it requires a bit of a redesign of the operating model in these organizations. And one where, especially when you have a risk adversed kind of organizations, you need to start to be more accepting of risk, fundamentally. >> More accepting of risk. You brought something up there starts that I want to tackle in the next question with respect to culture. But one of the things that the survey uncovered was an interesting kind of seeming contradiction. The majority of respondents said, "We agreed, digital transformation "is about business outcomes "more than it is about technology." But 62% said, "We're still adopting technology for technology's sake." What does that actually mean? And what's the kind of cultural impact there for organizations to really get that more aligned on the digital transformation and the technology and the business outcomes? Pierre, we'll start with you. >> Sure. So, I think there were a number of reports this year talking about what's happened, what's not happened, and the majority of them focused on the fact that, as tech leaders, for years we've been praying to the gods to get budget approved to do all kinds of modernization activities to our infrastructure, our IT, tools, et cetera. And, lo and behold, the ball comes rolling down the hill, smashes a few things and we basically get some blank checks. So, we run around and we buy a whole bunch of stuff to modernize and to embrace this ability to do things differently. And in that whole process, what we basically did was buy more tools and buy more technology. And in that whole process, we didn't really embrace what it is that we're trying to achieve. So, basically aligning the technology to the actual business requirements getting closer to the customer, being able to understand where our market's moving, how we're capable of reducing the journey, if I can put it that way, and make sure that we're more aligned to where we need to be. So, although a lot of CIOs and CTOs got away with doing a lot of great stuff over the last year and users like me are like, "Ooh! I don't have to worry "about stupid VPNs and things anymore." That all went away. But in the same instance, I didn't really get anything that changed the organizational dynamic, which is a challenge. We still have the fundamental problems we have because the business leaders are not yet embracing the deep monitor of the processes that are supported by the technology. And then driving that in such a way that we can gain more business value which is important. To Serge's previous point, we're doing all these great things but we're not focusing on the incremental value that we're supposed to be getting. >> Dave, did it surprise you that there was this seemingly contradictory response? Yes, it's more about business outcomes and technology, but we're still adopting technology for technology's sake. What are your thoughts on that? And how can organizations actually start to move the needle on that? >> E-comm by cultural change, right? But you do know that your board and your leadership want you to do something, and the easiest thing you can do is buy something. I'm a sort of now an American, so, that's kind of my mantra in life, right? "When in doubt go shopping." Which is fantastic, just for the record. (Lisa laughs) But so, you've got to be seen to be doing something, whether it's replacing a VPN, which is always a fun thing to do, or whether it's getting on Slack. Everyone's going to be on Slack. that's going to help. But actually the core is that, exactly what Serge and Pierre have been saying all along, it's that, "Okay. So what is our business all about? "What are our customers? "what did they actually need? "What do our employees need? "How do we build a better value stream "from customer to the organization? "How do we align our teams to that? "How do we incentivize correctly "both the employees that are working "and our partners that are providing things "in this supply chain. How do we do all of those things?" Ultimately though, that means that we have to take a step back which is a very frustrating thing at the moment. And actually look at what is our business all about? What is the mission of it? Who are the customers? Take a moment to find what those are. And then, soon as we have that, and we don't have to do it. As Pierre said, we don't have to do it completely. We can do it incrementally. Organizations are very inward looking. That is the industrial mindset. That is that paradigm. It's looking, as Serge talked about, silos, "optimizing my department," "optimizing my budget, optimizing my kingdom." And what we're talking about is something that cross cuts all of that. So, the decision making is going to change around where the investments go and that's going to be really, really challenging. So, I'm not surprised, I'm not at all surprised that everybody says we should be doing this. And it's like classic. Everybody says we need to be fitter, but we're still all not fit. (Serge laughs) It's sort of, that's just the reality of the world that we live in, right? But we have to start making a stand. And the place we begin is customers. That's the place. And as soon as we start doing that, then everything else just becomes quite easy, actually. >> I like that. Focus on customers and it becomes easy. Serve, I'm kidding. What are your thoughts on this? >> Yeah, I think Dave summarized it well. It's very easy to just buy a tool or buy something, right? Fundamentally changing kind of an operating model is very difficult, but you need to fundamentally rethink for instance, all the responding initiatives. So, something as mundane as, You know, as a leader in my organization I have a budget, right? What's my incentive of collaborating with my peers in terms of delivering credible analysis form. And so, that to me kind of a fundamental shift that we need to operate, and that's probably one of the reasons why many of our largest organizations that we're serving are starting to introduce some new roles like a Chief Digital Officer, as kind of a way to kind of bring kind of a slightly different organization design. The challenge, though, is that, well, all of these teams are still kind of integrated with this fabric of these large systems which exist. So when we look at these value streams, in fact they're not independent from one another. You have a bunch of interdependencies. You are looking at kind of networks of these value streams. But the fundamental shift that we need to see is what we want these organizations to think about, ultimately with the part of the products or services that need to be focused on, all of these become kind of the primary things that we measure from point of view, and how do we align teams and projects and funding along these kinds of outcomes? >> So being customer focused, also being more broadly focused you mentioned the Chief Digital Officer role, which has an interesting role. It's supposed to look more, holistically, internally and externally. And we know that these organizations know we need to be better at this. like Dave's joke about we know we need to be more fit. But what's it going to take to actually create that collaboration, so that IT and business leaders are really working in lockstep and doing so in a timely fashion, so, that they're able to stay competitive. I do want to know from each of you, are you seeing examples of this already in progress? Pierre, let's start with you. >> I can only give you another example and say, one of the interesting things that we did was we try to embrace the delivery of services at HR in kind of a different frame this year, and kind of productize the services that we deliver. Now, if you're most people, you're trying to think about, "How do I set up things like communities "of practice and collaboration between people so "that they can work together on developing new services "new features, new products, et cetera." And we set out with creating this agile way of working. What we didn't anticipate, which was a very nice side effect, is that, because of COVID, because of the catalyst that it provided us, the remote working, people sense of ownership is inherently there. Meaning that self-organization of teams started happening. Nobody needed to crack a whip to get a bunch of guys to talk together with one another to figure out how to get stuff done. It's not like you could walk over to the water cooler and have a chat to Bob. Bob is a thousand miles away, or Bobby's sitting in another State. So, all of a sudden, all dynamic changed. And I have to say, people are a lot more resilient than what they're being given credit for. And if, as organizations, we embrace the culture in such a way and harness it in a positive way, we can actually get this movement to happen. And we actually can make the sum of the parts to be more than the whole. And this year we've seen that happen. And by no means, are we done 'cause we still have a lot of work to do, like Serge said, we have budgets, and budgets give you finite amount of movement left or right. Then you have to do what's best and possible within the frame that you're given. But I think embracing the cultural change and helping people to really excel at that and empowering them makes a huge difference in the way that you can get stuff done. >> Absolutely. Dave, what are your thoughts on this? >> I'm going to say something a little bit controversial, I think. I'm not a big fan of Chief Digital Officers. It just seems like we've got a problem. And some would argue that, "Well, if you've got a problem with somebody "you should get a coach" and all this stuff "and you get it sorted." And that's probably a good thing. But most digital officers, they're going to build a long-term career and create yet another stove pipe and that stove pipe's responsible for bringing all the other stove pipes together. It sounds a bit odd. If a digital officer is really there as a short term enabler, 'cause you asked IT and business leaders, trying to get them to work together better. The best business leaders (bell dings) know about IT, right? The best business leaders are IT sanctuary. Elon Musk or Jeff Bezos are great business leaders, but they know about technology, right? That's what brings them together. Technology is an asset and they may not be the most biggest expert in it, but they care deeply about learning about that stuff. So, I think the next few years we're going to see a lot of C-level and leaders in organizations become a lot more tech savvy, and maybe hire coaches to help them navigate. And the Chief Digital Officer will become more of a coach rather than a person that rolls out Slack or something, you know? (Pierre laughs) So, I think that is going to be the next big jump, really, when we realize that you don't get an additional thing. It's just part of what you do. >> Serge, agree, disagree? >> I agree. The reality is that it is happening, right? Don't get me wrong. We see that every day that so many States are highly integrated, organizations and teams are measuring business value, business outcomes. The problem is that it's oftentimes a very small subset of what these organizations are doing. And so, it's almost like the CEO is coming as kind of these new kind of, as Dave described. And it's got this new style organization which is really there to kind of scale what has been working with these organizations, but we're kind of creating this kind of almost shadow organization, as opposed to fundamentally rethinking and redesigning the organization and redesigning kind of the operating model. And so, we're kind of layering new stuff as opposed to fundamentally transforming. So, as long as it is just kind of just a step towards kind of a true transformation, I think that's fine. The challenge is to, again, create kind of a new set of silos, which are now called value streams, as opposed to young functional silos that we have today. >> So a lot of opportunities identified in this survey but there are still a lot of challenges there. So, I'd love to get you guys and our final question here in this panel to help us understand, from the BizOps coalition's perspective, how are you helping organizations to navigate these challenges, so, they can become successful, transform and actually become agile to respond to rapidly changing market conditions? Pierre, kick us off. >> Sure, from a coalition perspective, we're just trying to make sure that there's a set of sensible principles. That people can look at, can adopt that I think Dave mentioned it in another discussion, that give you that clarity of thought and mind in terms of what should you be thinking? How should you be thinking about it? What are the various aspects you need to consider? And then from that perspective, how do you implement these things in a sensible way for your organization? By no means is this this like, "Here are the 10 steps, you do them, and you're done." You'll be rich beyond your wildest dreams. It's not how it work. You're still going to have to work at it. You're still going to have to figure some stuff out. You're going to have to deep in yourself in your organizational policies, procedures, understand how the organization is actually working. You can't strap a V8 to Mini Cooper and expect to break the land speed record, without the wheels falling off, or something going wrong. So, you really need to harness that in a more sensible manner to move forward. And I think the coalition is on the right path to help organizations realize, "what is the sensible way to go?" "What are principles we can adopt "that we can abide by that will help us drive business "in a different way and close this chasm of disparity "between business and IT?" >> And Dave, your perspective on the BizOps coalition, helping organizations to sort through these challenges. >> Yeah. I'm going to share a little bit of a personal story. So, I must admit that I wasn't keen on the whole idea, and Serge sent me some stuff and he's like, "Could you just provide some feedback." And I did, and then there was a press release with my name on it. I saw, I was like, "Oh my God! "I better get involved because I don't want to "have my name associated "with something that doesn't make sense" But I've actually been surprisingly, I've actually found it a lot more positive than I thought because of exactly what Pierre's saying. So, basically, the coalition is a group of vendors, a bucolic of consultants, some pseudo thought leaders that think they are very thoughtful and maybe they're not, people like me. (Pierre laughs) And what we're doing though, is actually trying to get some clarity of terminology, get some clarity of, what are the principles? What are those key principles? How do they relate to each other? Get some, some synergy to allow, 'cause there's so much noise out there. And hopefully, this is going to say, "Okay, this is what BizOps is. "This is why it's important. "These are some simple things." And then hopefully, because of the breadth that Serge and others have managed to get in terms of membership, we're going to get all of those organizations to be consistently talking about these things, which will then create pressure on the market to actually start adopting these things in the way that we're proposing, or challenge those ideas and then make them better. So, I'm kind of excited about it, surprisingly, 'cause the last thing we need is yet another manifesto and group of people that spend their whole time talking about things and never getting anything done. But actually I think there might be some valuable stuff that comes out here and we're going to inspect and adapt to make sure it is valuable. And if it isn't, we will stop. (chuckles) (Lisa laughs) >> And Serge, strap us up with your thoughts and extending that value. >> Look, we started the BizOps manifesto really with kind of a very simple observation. Everybody's talking about the same stuff, right? But you have a value stream management church, the digital product management's church, the DevOps church, with Scrum church, the safe church. Right? But we're all saying the same thing. But we create so much confusion with our large enterprise customers, but it's just not a grain on a set of principles. And just saying like, look, fundamentally, we're all talking about the same thing. And there are process aspects, there are cultural aspects. There is what you measure. But fundamentally we agree on the same core set of principles. And so for me, the BizOps manifesto, first and foremost is to get the stakeholders from these different communities together, and recognize that, at the end of the day, we share the same values and create some clarity to the market as to how these pieces fit to one another. The second aspect, which is more from our point of view, as one of the vendors of tools, right? There's tons of tools out there. We talk a lot about kind of measuring business outcomes as a primary way to actually align to everybody in our organization. Well, today if you look at any of these organizations, on average, they use about 40 different tools on one of these value streams. None of that stuff integrates with one another. It's extremely difficult for an organization to be able to trace from an investment, all the way to stuff that delivers value and production to a customer. And so, one of my hopes for the coalition is that we start to actually provide some platform, data models, ontologies, to start to integrate those different tools to facilitate that kind of integration. So, those are kind of the two things which I think we can really help kind of develop and and improve on. >> Well, we know that there's a tremendous amount of folks out there that are wanting to embrace agility across the business, identifying areas where they need to do work. So, great advice from the three of you. Thank you so much for joining me on this power panel today and sharing what organizations can do to really embrace that agility across the organization. >> Thank you. >> Thank you. >> Thank you. >> Pierre Viljoen, Dave West and Serge Lucio. I'm Lisa Martin. Thanks for watching. (upbeat music)

Published Date : Apr 22 2021

SUMMARY :

Welcome to the BizOps Hey Dave, good to have you with us. Hey Serge, good to have and how is that going to impact It's kind of become the norm or the rule, on the impact of this year are going to be very interesting. the impacts to digital Within many of the organizations we serve. One of the things that the survey found of Agile at the end of day Dave, what are your thoughts? is that the realization So, I'd like to get your thoughts that need to be organized that the survey uncovered of stuff to modernize to move the needle on that? So, the decision making is going to change What are your thoughts on this? And so, that to me kind so, that they're able to stay competitive. of the parts to be more than the whole. are your thoughts on this? So, I think that is going to of the operating model. So, I'd love to get you guys and expect to break the land speed record, on the BizOps coalition, and group of people that and extending that value. and recognize that, at the end of the day, So, great advice from the three of you. West and Serge Lucio.

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IBM19 Laura Giou, Matthew Angelstad and Kuberan Kandasamy VTT


 

>>from around the globe. It's the >>cube >>With digital coverage of IBM think 2021 >>brought to you by IBM. Welcome back to the cubes coverage of IBM Think Virtual 2021. I'm john for your host of the cube. Got three great guests here talking about IBM cloud satellite and AI operations, Lori G O G M of Global SisQo Alliance, Matthew, Engelstad, IBM partner. Lead client partner for Canada financial services and cooper on Kent Asami VP of personal insurance. That economical insurance folks. Thanks for coming on the cube. This great panel on cloud satellite and Ai Ops. Thanks for joining me. >>Thank you. Thank you. Thank you john. Good to see you. >>Well, first let's start with you. There's a general manager for the IBM Cisco Strategic Partnership. Tell us more about the relationship as cloud has become hybrid. It's pretty much determined that's the standard and multi clouds right around the corner. The program ability of the infrastructure is critical and so obviously you can see the modern applications are doing that take us through the IBM Cisco strategic partnership. >>Mhm. Absolutely. So john as you know, and we've talked in the past, it's a 25 year relationship between IBM and Cisco longstanding. Now if you look at Cisco in the past, they've really been known as a networking and hardware company, but with the evolution of Cisco and how they're changing, they're really switching to be more around supporting technology and in the services and software areas. With that change coupled with Kendrell, our spin off of what we were previously calling Newco, we have an opportunity now to refocus all of the work that we're doing as IBM and Cisco going forward. You couple that with the red hat acquisition that we did almost two years ago, we've got a three way partnership here that's really bringing a lot of value to the marketplace. Now, when you look at that from a hybrid cloud perspective, we announced our satellite product which is built on top of Cisco technology with IBM in that as well. And then really taking the security elements of what Cisco does and bringing all this into the fold around that hybrid cloud solution. So we're super excited about this >>real quick. Why have you brought up a couple key points? I just want to get too. I know we're gonna get to it later, but the operating model has shifted, you mentioned with the new co and these relationships, ecosystem relationships and network effect, not just like packets, but like businesses and mps are critical. This new cloud operating model is really a center of of that. That that equation, how does that relate into all that? >>So, the, you know, these operating models and how we're going to market here is changing dramatically and you take what Cisco is doing and you know, we've got a client here with us Today programme who's going to talk about what they're doing with some of this technology. But really taking that at the core of how do you bring value at the client, what are they doing to get that hybrid cloud solution put into place And then what are all those surrounding elements around software managing the apps and things that we need? This is where IBM and Cisco coupled together. Really bring value >>cooper. You got teed up beautifully there so I want to go to you then go to Matthew after but okay, tell us more about this IBM. Cisco dynamic. You guys are hot growth company um doing very well and continuing to grow and sure, post pandemic. It's looking good too. So take us through why you decided to engage IBM and Cisco? >>Sure, sure john thank you. Um you know, to appreciate how we got here and why? We asked IBM and Cisco to help us. Let me first start by providing some background. Our journey started back in 2016 when we launched Sonnet and M. V. P. Uh Sonnet is a fully automated director customer digital channel where customers can quote and buy home and all of his online without the need to engage anyone at economical. Then in 2018, we launched by another m. v. p. Wine is our simplified self serve and digitized broker channel where broker partners can quote and buy home and auto insurance policies for their customers again, without the need to engage anyone at economical. Both uh some wine have won awards for innovation and both have been industry disruptors. You know, after launch we heightened our focus on enhancing business functionality and user experiences, given that we had started with MVPs, it made sense for us to put a lot of emphasis on enhancements initially. And you know, we maintained platform level monitoring capabilities at a macro macro level. We we and and the way we did the enhancement where we stood up agile pods, you know, focused on very specific business mandate. This approach delivered design results for our business. But as our excitement grew for our upcoming I. P. O. And our business started ramping up their growth plans. We needed to increase our focus on fine tuning key components which included enhancing our focus on stability and predictability for our sonnet and wine platforms. And we needed the ability to look deeper and get into the micro level so that we can monitor the pulse of uh you know, every component of our users journey uh across both solid and wine. And we need to help with this. And this is where we engage idea Francisco to help us through this journey >>on that vision real quick. How does the A. I. Fit in more on the automation side or on the upside? I mean I can imagine what that growth in the I. P. O. You're thinking automation I'm assuming. Can you elaborate quickly? >>Absolutely. So I mean if you think about it, it's a lot of data that we get like it's all digitized so we have a lot of data in there and this is where you know the ability to be able to actually mined that data and actually be taking proactive steps in terms of predicting having predictability and all that. That's where the Ai Ops comes in but that's part of our journey through this. >>Yeah that's good. I mean the theme here is transformation is the innovation at scale. Matthew, you lead the financial services division in Canada. What are you seeing as the hot topics uh with your clients and how are you responding? House IBM participating? >>Yeah, absolutely. And cooper and was touching on on this from economical perspective, they already have two leading digital solutions in market with Sonnet on the retail customer side in vine with their broker network. But what we're seeing even more so in the past year or so of the pandemic is a dramatic acceleration of that and then digital experience. So our clients and their customers are expecting digital native solutions that are contextually personalized, highly secure and always available or extremely resilient. Right? That obviously plays into IBM's capabilities and our joint capabilities with our partner ecosystem such as Cisco appdynamics around high hybrid, multi cloud and AI. >>So, if you don't mind if I don't mind following up on that app dynamics point, um can you tell me a little bit more about how that solution played out and how that involved? >>Yeah, absolutely. So first off this was based again on our longstanding relationship with Cisco appdynamics that laura was speaking about and then unique to what cooper and and economical was seeking. Of stitching together the data footprint across the infrastructure architecture. But leveraging data in a business context. And I think that is the unique value that app dynamics brings to this scenario here is a market leading solution that does bring together those multiple datasets, but contextual ISeS them in a business context. So you can understand from a user perspective that end to end journey right from initiation in the application all the way through the technical infrastructure and it becomes very preventative uh in terms of identifying and resolving potential issues before they even occur. >>So empty and this IBM services worked well together right there. That's your key point, right? That's >>absolutely. And that's the point is bringing to bear the best combination of, of solutions and services on behalf of our customers set. And this is where appdynamics and IBM uh, and our other partners work incredibly well together. >>We'll talk about the dynamics. Again, this is again, this highlights the point of the better together combination here with the Cisco relationship and the IBM evolution you mentioned, um what can other clients expect? I mean, this is gonna be the playbook. I mean you got the cloud satellite take us through what this means. What does all this mean? >>Yeah, absolutely. I'll start and maybe even laura can can add as as needed, but from an IBM perspective, absolutely. We're gonna work with our partner ecosystem um in the hybrid, multi cloud world. So uh we've really evolved whether it's IBM cloud aws as some of our clients, including economical and others Microsoft, Azure, um google. Uh It is about bringing those together regardless of strategic decisions made on cloud platform, but understanding how the applications play together and again, stitching together the data across those applications sets to drive value out of it. Uh This is where we're really seeing the evolution of IBM in our partner ecosystem and the evolution of IBM services as well. Awesome. >>Yeah. And if you really look at what Cisco is trying to do, um they've declared they're going to be in this hybrid cloud space. They bring elements to the solution. When you look at networking we look at some of the security and then when we start looking at how this combines with edge technology, we really start getting combinations between the IBM technology, the Cisco technology and how that completes a picture in a solution for a client. >>I love the end to end story, actually hybrids, distributed computer in my mind and now you've got multi club, it's just subsystems and all gonna have to be operated together and the software all makes that happen. I could see tons of headroom opportunity there cooper and talk about what you guys are seeing as results now because this is where you start to see uh the conversation shift too. It's not just go to the cloud anymore, it's make the cloud operational on all environments. That's really people want to see, can you share what you're seeing as a result? And where do you go from there? >>Yeah, absolutely. Um you know what's awesome about all of this is first of all, in a very short time, the team which really was composed of a cross functional and the highly collaborative group of people, uh they've already delivered some key pieces that are giving us line aside into what's going on for our business solution and you know, the implemented uh scope is already detecting symptoms and allowing us to be very proactive and it is also helping us to complete root cause analysis faster, helping us reduce defect linkage through a quality assurance practices. So, you know, for us, as I mentioned earlier, this is a journey like, you know, unlike traditional approaches where um implementations are driven by predetermined scope, we are changing the mindset specifically because we're using a lot of telemetry and continuous discovery in helping transform how our platform is important. You know, it has become part of our philosophy where business and technology are now working closer together and our vision is to navigate yeah continuously towards having a highly automated monitoring solution that leverages cognitive insights and intelligence. So you know to be able to have a robust self healing capability and this is where it kind of ties with the whole cloud capability because now you can actually enable the self self healing capabilities and with afghan um is bringing in the uh uh dynamic capture of issues happening and things like that. And if you kind of step back a bit and if you think of this approach, this is no different than how we envisioned and how we implemented both Summit and Wine where it was a fully digitized end to end solution that provides services and value for excuse me for our customers. Right? So hopefully that changes the picture. >>That's awesome. Great insight, Laura Matthew Gordon? Thanks for coming on the cube in the last minute that we have, let's go down the line laura Matthew cooper on. We'll start with you guys. What's the bottom line for IBM and Cisco relationship with the cloud satellite and a I guess what should people walk away with? What's the bumper sticker? What's the summary? >>So as IBM invest more and more in these strategic cloud hybrid cloud solutions industry focused, it's really bringing an industry focused solution to clients without us having to reinvent that every time. And as you heard from from Kobrin here, I mean we're bringing that value to our customers. >>All right Matthew, >>yeah, I just like to add and this is a great example here of being able to co innovate and collaborate with our partners and with our clients, economical in this case to evolve these solutions And as cooper and had stated, uh, this is the first step in a journey here and there's lots of exciting things to come, >>come on, take us home. Final word. >>Thank you. What I would say is what we've learned from. This is really uh, standing this up more like a garage style kind of situation where you can actually get something going rapid and you get business results and you start seeing RY very quickly. So that's the benefit. I've >>seen some great points. IBM and Cisco better together this ecosystem. The co creation, the new network effects is the new dynamic in the marketplace. This is the table stakes. Thanks for coming on. Thanks for sharing the insight. Thanks for coming. Thank you. Appreciate it. >>Thank you. Thanks a lot john >>Okay. IBM think 2021. I'm John for with the Cube. Thank you for watching. >>Mm

Published Date : Apr 15 2021

SUMMARY :

It's the brought to you by IBM. Thank you john. ability of the infrastructure is critical and so obviously you can see the modern applications are doing that So john as you know, and we've talked in the past, Why have you brought up a couple key points? that at the core of how do you bring value at the client, what are they doing to get that hybrid cloud So take us through why you decided to engage IBM we did the enhancement where we stood up agile pods, you know, focused on very specific business Can you elaborate quickly? it's all digitized so we have a lot of data in there and this is where you know the What are you seeing as the hot topics uh with your clients even more so in the past year or so of the pandemic is a dramatic acceleration So you can understand from a user perspective that So empty and this IBM services worked well together right there. And that's the point is bringing to bear the best combination of, here with the Cisco relationship and the IBM evolution you mentioned, seeing the evolution of IBM in our partner ecosystem and the evolution of IBM services When you look at networking now because this is where you start to see uh the conversation shift too. of ties with the whole cloud capability because now you can actually enable Thanks for coming on the cube in the last minute that we have, And as you heard from come on, take us home. where you can actually get something going rapid and you get business results and you This is the table stakes. Thank you. Thank you for watching.

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John Roese, Dell Technologies & Chris Wolf, VMware | theCUBE on Cloud 2021


 

>>from around the globe. It's the Cube presenting Cuban Cloud brought to you by Silicon Angle. Welcome back to the live segment of the Cuban cloud. I'm Dave, along with my co host, John Ferrier. John Rose is here. He's the global C T o Dell Technologies. John, great to see you as always, Really appreciate >>it. Absolutely good to know. >>Hey, so we're gonna talk edge, you know, the the edge, it's it's estimated. It's a multi multi trillion dollar opportunity, but it's a highly fragmented, very complex. I mean, it comprises from autonomous vehicles and windmills, even retail stores outer space. And it's so it brings in a lot of really gnarly technical issues that we want to pick your brain on. Let me start with just what to you is edge. How do you think about >>it? Yeah, I think I mean, I've been saying for a while that edges the when you reconstitute Ike back out in the real world. You know, for 10 years we've been sucking it out of the real world, taking it out of factories, you know, nobody has an email server under their desk anymore. On that was because we could put it in data centers and cloud public clouds, and you know that that's been a a good journey. And then we realized, Wait a minute, all the data actually was being created out in the real world. And a lot of the actions that have to come from that data have to happen in real time in the real world. And so we realized we actually had toe reconstitute a nightie capacity out near where the data is created, consumed and utilized. And, you know, that turns out to be smart cities, smart factories. You know, uh, we're dealing with military apparatus. What you're saying, how do you put, you know, edges in tow, warfighting theaters or first responder environments? It's really anywhere that data exists that needs to be processed and understood and acted on. That isn't in a data center. So it's kind of one of these things. Defining edge is easier to find. What it isn't. It's anywhere that you're going to have. I t capacity that isn't aggregated into a public or private cloud data center. That seems to be the answer. So >>follow. Follow that. Follow the data. And so you've got these big issue, of course, is late and see people saying, Well, some applications or some use cases like autonomous vehicles. You have to make the decision locally. Others you can you can send back. And you, Kamal, is there some kind of magic algorithm the technical people used to figure out? You know what, the right approaches? Yeah, >>the good news is math still works and way spent a lot of time thinking about why you build on edge. You know, not all things belong at the edge. Let's just get that out of the way. And so we started thinking about what does belong at the edge, and it turns out there's four things you need. You know, if you have a real time responsiveness in the full closed loop of processing data, you might want to put it in an edge. But then you have to define real time, and real time varies. You know, real time might be one millisecond. It might be 30 milliseconds. It might be 50 milliseconds. It turns out that it's 50 milliseconds. You probably could do that in a co located data center pretty far away from those devices. One millisecond you better be doing it on the device itself. And so so the Leighton see around real time processing matters. And, you know, the other reasons interesting enough to do edge actually don't have to do with real time crossing they have to do with. There's so much data being created at the edge that if you just blow it all the way across the Internet, you'll overwhelm the Internets. We have need toe pre process and post process data and control the flow across the world. The third one is the I T. O T boundary that we all know. That was the I O t. Thing that we were dealing with for a long time. And the fourth, which is the fascinating one, is it's actually a place where you might want to inject your security boundaries, because security tends to be a huge problem and connected things because they're kind of dumb and kind of simple and kind of exposed. And if you protect them on the other end of the Internet, the surface area of protecting is enormous, so there's a big shift basically move security functions to the average. I think Gardner made up a term for called Sassy. You know, it's a pretty enabled edge, but these are the four big ones. We've actually tested that for probably about a year with customers. And it turns out that, you know, seems to hold If it's one of those four things you might want to think about an edge of it isn't it probably doesn't belong in >>it. John. I want to get your thoughts on that point. The security things huge. We talked about that last time at Del Tech World when we did an interview with the Cube. But now look at what's happened. Over the past few months, we've been having a lot of investigative reporting here at Silicon angle on the notion of misinformation, not just fake news. Everyone talks about that with the election, but misinformation as a vulnerability because you have now edge devices that need to be secured. But I can send misinformation to devices. So, you know, faking news could be fake data say, Hey, Tesla, drive off the road or, you know, do this on the other thing. So you gotta have the vulnerabilities looked at and it could be everything. Data is one of them. Leighton. See secure. Is there a chip on the device? Could you share your vision on how you see that being handled? Cause it's a huge >>problem. Yeah, this is this is a big deal because, you know, what you're describing is the fact that if data is everything, the flow of data ultimately turns into the flow of information that knowledge and wisdom and action. And if you pollute the data, if you could compromise it the most rudimentary levels by I don't know, putting bad data into a sensor or tricking the sensor which lots of people can dio or simulating a sensor, you can actually distort things like a I algorithms. You can introduce bias into them and then that's a That's a real problem. The solution to it isn't making the sensors smarter. There's this weird Catch 22 when you sense arise the world, you know you have ah, you know, finite amount of power and budget and the making sensors fatter and more complex is actually the wrong direction. So edges have materialized from that security dimension is an interesting augment to those connected things. And so imagine a world where you know your sensor is creating data and maybe have hundreds or thousands of sensors that air flowing into an edge compute layer and the edge compute layer isn't just aggregating it. It's putting context on it. It's metadata that it's adding to the system saying, Hey, that particular stream of telemetry came from this device, and I'm watching that device and Aiken score it and understand whether it's been compromised or whether it's trustworthy or whether it's a risky device and is that all flows into the metadata world the the overall understanding of not just the data itself, but where did it come from? Is it likely to be trustworthy? Should you score it higher or lower in your neural net to basically manipulate your algorithm? These kind of things were really sophisticated and powerful tools to protect against this kind of injection of false information at the sensor, but you could never do that at a sensor. You have to do it in a place that has more compute capacity and is more able to kind of enriched the data and enhance it. So that's why we think edges are important in that fourth characteristic of they aren't the security system of the sensor itself. But they're the way to make sure that there's integrity in the sense arised world before it reaches the Internet before it reaches the cloud data centers. >>So access to that metadata is access to the metadata is critical, and it's gonna be it's gonna be near real time, if not real time, right? >>Yeah, absolutely. And, you know, the important thing is, Well, I'll tell you this. You know, if you haven't figured this out by looking at cybersecurity issues, you know, compromising from the authoritative metadata is a really good compromise. If you could get that, you can manipulate things that a scale you've never imagined. Well, in this case, if the metadata is actually authoritatively controlled by the edge note the edge note is processing is determining whether or not this is trustworthy or not. Those edge nodes are not $5 parts, their servers, their higher end systems. And you can inject a lot more sophisticated security technology and you can have hardware root of trust. You can have, you know, mawr advanced. PK I in it, you can have a I engines watching the behavior of it, and again, you'd never do that in a sensor. But if you do it at the first step into the overall data pipeline, which is really where the edges materializing, you can do much more sophisticated things to the data. But you can also protect that thing at a level that you'd never be able to do to protect a smart lightbulb. A thermostat in your house? >>Uh, yes. So give us the playbook on how you see the evolution of the this mark. I'll see these air key foundational things, a distributed network and it's a you know I o t trends into industrial i o t vice versa. As a software becomes critical, what is the programming model to build the modern applications is something that I know. You guys talk to Michael Dell about this in the Cuban, everyone, your companies as well as everyone else. Its software define everything these days, right? So what is the software framework? How did people code on this? What's the application aware viewpoint on this? >>Yeah, this is, uh, that's unfortunately it's a very complex area that's got a lot of dimensions to it. Let me let me walk you through a couple of them in terms of what is the software framework for for For the edge. The first is that we have to separate edge platforms from the actual edge workload today too many of the edge dialogues or this amorphous blob of code running on an appliance. We call that an edge, and the reality is that thing is actually doing two things. It's, ah, platform of compute out in the real world and it's some kind of extension of the cloud data pipeline of the cloud Operating model. Instance, he added, A software probably is containerized code sitting on that edge platform. Our first principle about the software world is we have to separate those two things. You do not build your cloud your edge platform co mingled with the thing that runs on it. That's like building your app into the OS. That's just dumb user space. Colonel, you keep those two things separate. We have Thio start to enforce that discipline in the software model at the edges. The first principle, the second is we have to recognize that the edges are are probably best implemented in ways that don't require a lot of human intervention. You know, humans air bad when it comes to really complex distributed systems. And so what we're finding is that most of the code being pushed into production benefits from using things like kubernetes or container orchestration or even functional frameworks like, you know, the server list fast type models because those low code architectures generally our interface with via AP, eyes through CCD pipelines without a lot of human touch on it. And it turns out that, you know, those actually worked reasonably well because the edges, when you look at them in production, the code actually doesn't change very often, they kind of do singular things relatively well over a period of time. And if you can make that a fully automated function by basically taking all of the human intervention away from it, and if you can program it through low code interfaces or through automated interfaces, you take a lot of the risk out of the human intervention piece of this type environment. We all know that you know most of the errors and conditions that break things are not because the technology fails it because it's because of human being touches it. So in the software paradigm, we're big fans of more modern software paradigms that have a lot less touch from human beings and a lot more automation being applied to the edge. The last thing I'll leave you with, though, is we do have a problem with some of the edge software architectures today because what happened early in the i o t world is people invented kind of new edge software platforms. And we were involved in these, you know, edge X foundry, mobile edge acts, a crane. Oh, and those were very important because they gave you a set of functions and capabilities of the edge that you kind of needed in the early days. Our long term vision, though for edge software, is that it really needs to be the same code base that we're using in data centers and public clouds. It needs to be the same cloud stack the same orchestration level, the same automation level, because what you're really doing at the edge is not something that spoke. You're taking a piece of your data pipeline and you're pushing it to the edge and the other pieces are living in private data centers and public clouds, and you like they all operate under the same framework. So we're big believers in, like pushing kubernetes orchestration all the way to the edge, pushing the same fast layer all the way to the edge. And don't create a bespoke world of the edge making an extension of the multi cloud software framework >>even though the underlying the underlying hardware might change the microprocessor, GPU might change GP or whatever it is. Uh, >>by the way, that that's a really good reason to use these modern framework because the energies compute where it's not always next 86 underneath it, programming down at the OS level and traditional languages has an awful lot of hardware dependencies. We need to separate that because we're gonna have a lot of arm. We're gonna have a lot of accelerators a lot of deep. Use a lot of other stuff out there. And so the software has to be modern and able to support header genius computer, which a lot of these new frameworks do quite well, John. >>Thanks. Thanks so much for for coming on, Really? Spending some time with us and you always a great guest to really appreciate it. >>Going to be a great stuff >>of a technical edge. Ongoing room. Dave, this is gonna be a great topic. It's a clubhouse room for us. Well, technical edge section every time. Really. Thanks >>again, Jon. Jon Rose. Okay, so now we're gonna We're gonna move to the second part of our of our technical edge discussion. Chris Wolf is here. He leads the advanced architecture group at VM Ware. And that really means So Chris's looks >>at I >>think it's three years out is kind of his time. Arise. And so, you know, advanced architecture, Er and yeah. So really excited to have you here. Chris, can you hear us? >>Okay. Uh, >>can Great. Right. Great to see you again. >>Great >>to see you. Thanks for coming on. Really appreciate it. >>So >>we're talking about the edge you're talking about the things that you see way set it up is a multi trillion dollar opportunity. It's It's defined all over the place. Uh, Joey joke. It's Could be a windmill. You know, it could be a retail store. It could be something in outer space. Its's It's it's, you know, whatever is defined A factory, a military installation, etcetera. How do you look at the edge. And And how do you think about the technical evolution? >>Yeah, I think it is. It was interesting listening to John, and I would say we're very well aligned there. You know, we also would see the edge is really the place where data is created, processed and are consumed. And I think what's interesting here is that you have a number off challenges in that edges are different. So, like John was talking about kubernetes. And there's there's multiple different kubernetes open source projects that are trying to address thes different edge use cases, whether it's K three s or Cubbage or open your it or super edge. And I mean the list goes on and on, and the reason that you see this conflict of projects is multiple reasons. You have a platform that's not really designed to supported computing, which kubernetes is designed for data center infrastructure. Uh, first on then you have these different environments where you have some edge sites that have connectivity to the cloud, and you have some websites that just simply don't write whether it's an oil rig or a cruise ship. You have all these different use cases, so What we're seeing is you can't just say this is our edge platform and, you know, go consume it because it won't work. You actually have to have multiple flavors of your edge platform and decide. You know what? You should time first. From a market perspective, I >>was gonna ask you great to have you on. We've had many chest on the Cube during when we actually would go to events and be on the credit. But we appreciate you coming into our virtual editorial event will be doing more of these things is our software will be put in the work to do kind of a clubhouse model. We get these talks going and make them really valuable. But this one is important because one of the things that's come up all day and we kind of introduced earlier to come back every time is the standardization openness of how open source is going to extend out this this interoperability kind of vibe. And then the second theme is and we were kind of like the U S side stack come throwback to the old days. Uh, talk about Cooper days is that next layer, but then also what is going to be the programming model for modern applications? Okay, with the edge being obviously a key part of it. What's your take on that vision? Because that's a complex area certain a lot of a lot of software to be written, still to come, some stuff that need to be written today as well. So what's your view on How do you programs on the edge? >>Yeah, it's a It's a great question, John and I would say, with Cove it We have seen some examples of organizations that have been successful when they had already built an edge for the expectation of change. So when you have a truly software to find edge, you can make some of these rapid pivots quite quickly, you know. Example was Vanderbilt University had to put 1000 hospital beds in a parking garage, and they needed dynamic network and security to be able to accommodate that. You know, we had a lab testing company that had to roll out 400 testing sites in a matter of weeks. So when you can start tohave first and foremost, think about the edge as being our edge. Agility is being defined as you know, what is the speed of software? How quickly can I push updates? How quickly can I transform my application posture or my security posture in lieu of these types of events is super important. Now, if then if we walk that back, you know, to your point on open source, you know, we see open source is really, uh you know, the key enabler for driving edge innovation and driving in I S V ecosystem around that edge Innovation. You know, we mentioned kubernetes, but there's other really important projects that we're already seeing strong traction in the edge. You know, projects such as edge X foundry is seeing significant growth in China. That is, the core ejects foundry was about giving you ah, pass for some of your I o T aps and services. Another one that's quite interesting is the open source faith project in the Linux Foundation. And fate is really addressing a melody edge through a Federated M L model, which we think is the going to be the long term dominant model for localized machine learning training as we continue to see massive scale out to these edge sites, >>right? So I wonder if you could You could pick up on that. I mean, in in thinking about ai influencing at the edge. Um, how do you see that? That evolving? Uh, maybe You know what, Z? Maybe you could We could double click on the architecture that you guys see. Uh, progressing. >>Yeah, Yeah. Right now we're doing some really good work. A zai mentioned with the Fate project. We're one of the key contributors to the project. Today. We see that you need to expand the breath of contributors to these types of projects. For starters, uh, some of these, what we've seen is sometimes the early momentum starts in China because there is a lot of innovation associated with the edge there, and now it starts to be pulled a bit further West. So when you look at Federated Learning, we do believe that the emergence of five g I's not doesn't really help you to centralized data. It really creates the more opportunity to create, put more data and more places. So that's, you know, that's the first challenge that you have. But then when you look at Federated learning in general, I'd say there's two challenges that we still have to overcome organizations that have very sophisticated data. Science practices are really well versed here, and I'd say they're at the forefront of some of these innovations. But that's 1% of enterprises today. We have to start looking at about solutions for the 99% of enterprises. And I'd say even VM Ware partners such as Microsoft Azure Cognitive Services as an example. They've been addressing ML for the 99%. I say That's a That's a positive development. When you look in the open source community, it's one thing to build a platform, right? Look, we love to talk about platforms. That's the easy part. But it's the APS that run on that platform in the services that run on that platform that drive adoption. So the work that we're incubating in the VM, or CTO office is not just about building platforms, but it's about building the applications that are needed by say that 99% of enterprises to drive that adoption. >>So if you if you carry that through that, I infer from that Chris that the developers are ultimately gonna kind of win the edge or define the edge Um, How do you see that From their >>perspective? Yeah, >>I think its way. I like to look at this. I like to call a pragmatic Dev ops where the winning formula is actually giving the developer the core services that they need using the native tools and the native AP eyes that they prefer and that is predominantly open source. It would some cloud services as they start to come to the edge as well. But then, beyond that, there's no reason that I t operations can't have the tools that they prefer to use. A swell. So we see this coming together of two worlds where I t operations has to think even for differently about edge computing, where it's not enough to assume that I t has full control of all of these different devices and sensors and things that exists at the edge. It doesn't happen. Often times it's the lines of business that air directly. Deploying these types of infrastructure solutions or application services is a better phrase and connecting them to the networks at the edge. So what does this mean From a nightie operations perspective? We need tohave, dynamic discovery capabilities and more policy and automation that can allow the developers to have the velocity they want but still have that consistency of security, agility, networking and all of the other hard stuff that somebody has to solve. And you can have the best of both worlds here. >>So if Amazon turned the data center into an A P I and then the traditional, you know, vendors sort of caught up or catching up and trying to do in the same premise is the edge one big happy I Is it coming from the cloud? Is it coming from the on Prem World? How do you see that evolving? >>Yes, that's the question and races on. Yeah, but it doesn't. It doesn't have to be exclusive in one way or another. The VM Ware perspective is that, you know, we can have a consistent platform for open source, a consistent platform for cloud services. And I think the key here is this. If you look at the partnerships we've been driving, you know, we've on boarded Amazon rds onto our platform. We announced the tech preview of Azure Arc sequel database as a service on our platform as well. In addition, toe everything we're doing with open source. So the way that we're looking at this is you don't wanna make a bet on an edge appliance with one cloud provider. Because what happens if you have a business partner that says I am a line to Google or on the line to AWS? So I want to use this open source. Our philosophy is to virtualized the edge so that software can dictate, you know, organizations velocity at the end of the day. >>Yeah. So, Chris, you come on, you're you're an analyst at Gartner. You know us. Everything is a zero sum game, but it's but But life is not like that, right? I mean, there's so much of an incremental opportunity, especially at the edge. I mean, the numbers are mind boggling when when you look at it, >>I I agree wholeheartedly. And I think you're seeing a maturity in the vendor landscape to where we know we can't solve all the problems ourselves and nobody can. So we have to partner, and we have to to your earlier point on a P. I s. We have to build external interfaces in tow, our platforms to make it very easy for customers have choice around ice vendors, partners and so on. >>So, Chris, I gotta ask you since you run the advanced technology group in charge of what's going on there, will there be a ship and focus on mawr ships at the edge with that girl singer going over to intel? Um, good to see Oh, shit, so to speak. Um, all kidding aside, but, you know, patch leaving big news around bm where I saw some of your tweets and you laid out there was a nice tribute, pat, but that's gonna be cool. That's gonna be a didn't tell. Maybe it's more more advanced stuff there. >>Yeah, I think >>for people pats staying on the VMRO board and to me it's it's really think about it. I mean, Pat was part of the team that brought us the X 86 right and to come back to Intel as the CEO. It's really the perfect book end to his career. So we're really sad to see him go. Can't blame him. Of course it's it's a It's a nice chapter for Pat, so totally understand that. And we prior to pack going to Intel, we announced major partnerships within video last year, where we've been doing a lot of work with >>arm. So >>thio us again. We see all of this is opportunity, and a lot of the advanced development projects were running right now in the CTO office is about expanding that ecosystem in terms of how vendors can participate, whether you're running an application on arm, whether it's running on X 86 or whatever, it's running on what comes next, including a variety of hardware accelerators. >>So is it really? Is that really irrelevant to you? I mean, you heard John Rose talk about that because it's all containerized is it is. It is a technologies. Is it truly irrelevant? What processor is underneath? And what underlying hardware architectures there are? >>No, it's not. You know it's funny, right? Because we always want to say these things like, Well, it's just a commodity, but it's not. You didn't then be asking the hardware vendors Thio pack up their balls and go home because there's just nothing nothing left to do, and we're seeing actually quite the opposite where there's this emergence and variety of so many hardware accelerators. So even from an innovation perspective, for us. We're looking at ways to increase the velocity by which organizations can take advantage of these different specialized hardware components, because that's that's going to continue to be a race. But the real key is to make it seamless that an application could take advantage of these benefits without having to go out and buy all of this different hardware on a per application basis. >>But if you do make bets, you can optimize for that architecture, true or not, I mean, our estimate is that the you know the number of wafer is coming out of arm based, you know, platforms is 10 x x 86. And so it appears that, you know, from a cost standpoint, that's that's got some real hard decisions to make. Or maybe maybe they're easy decisions, I don't know. But so you have to make bets, Do you not as a technologist and try to optimize for one of those architectures, even though you have to hedge those bets? >>Yeah, >>we do. It really boils down to use cases and seeing, you know, what do you need for a particular use case like, you know, you mentioned arm, you know, There's a lot of arm out at the edge and on smaller form factor devices. Not so much in the traditional enterprise data center today. So our bets and a lot of the focus there has been on those types of devices. And again, it's it's really the It's about timing, right? The customer demand versus when we need to make a particular move from an innovation >>perspective. It's my final question for you as we wrap up our day here with Great Cuban Cloud Day. What is the most important stories in in the cloud tech world, edge and or cloud? And you think people should be paying attention to that will matter most of them over the next few years. >>Wow, that's a huge question. How much time do we have? Not not enough. A >>architect. Architectural things. They gotta focus on a lot of people looking at this cove it saying I got to come out with a growth strategy obvious and clear, obvious things to see Cloud >>Yeah, yeah, let me let me break it down this way. I think the most important thing that people have to focus on >>is deciding How >>do they when they build architectures. What does the reliance on cloud services Native Cloud Services so far more proprietary services versus open source technologies such as kubernetes and the SV ecosystem around kubernetes. You know, one is an investment in flexibility and control, lots of management and for your intellectual property, right where Maybe I'm building this application in the cloud today. But tomorrow I have to run it out at the edge. Or I do an acquisition that I just wasn't expecting, or I just simply don't know. Sure way. Sure hope that cova doesn't come around again or something like it, right as we get past this and navigate this today. But architect ng for the expectation of change is really important and having flexibility of round your intellectual property, including flexibility to be able to deploy and run on different clouds, especially as you build up your different partnerships. That's really key. So building a discipline to say you know what >>this is >>database as a service, it's never going to define who I am is a business. It's something I have to do is an I T organization. I'm consuming that from the cloud This part of the application sacked that defines who I am is a business. My active team is building this with kubernetes. And I'm gonna maintain more flexibility around that intellectual property. The strategic discipline to operate this way among many of >>enterprise customers >>just hasn't gotten there yet. But I think that's going to be a key inflection point as we start to see. You know, these hybrid architectures continue to mature. >>Hey, Chris. Great stuff, man. Really appreciate you coming on the cube and participate in the Cuban cloud. Thank you for your perspectives. >>Great. Thank you very much. Always a pleasure >>to see you. >>Thank you, everybody for watching this ends the Cuban Cloud Day. Volonte and John Furry. All these sessions gonna be available on demand. All the write ups will hit silicon angle calm. So check that out. We'll have links to this site up there and really appreciate you know, you attending our our first virtual editorial >>event again? >>There's day Volonte for John Ferrier in the entire Cube and Cuba and Cloud Team >>Q 3 65. Thanks >>for watching. Mhm

Published Date : Jan 22 2021

SUMMARY :

John, great to see you as always, Really appreciate Hey, so we're gonna talk edge, you know, the the edge, it's it's estimated. And a lot of the actions that have to come from that data have to happen in real time in the real world. Others you can you can send back. And the fourth, which is the fascinating one, is it's actually a place where you might want to inject your security drive off the road or, you know, do this on the other thing. information at the sensor, but you could never do that at a sensor. And, you know, the important thing is, Well, I'll tell you this. So give us the playbook on how you see the evolution of the this mark. of functions and capabilities of the edge that you kind of needed in the early days. GPU might change GP or whatever it is. And so the software has to Spending some time with us and you always a great It's a clubhouse room for us. move to the second part of our of our technical edge discussion. So really excited to have you here. Great to see you again. to see you. How do you look at the edge. And I mean the list goes on and on, and the reason that you see this conflict of projects is But we appreciate you coming into our virtual editorial event if then if we walk that back, you know, to your point on open source, you know, we see open source is really, click on the architecture that you guys see. So that's, you know, that's the first challenge that you have. And you can have the best of both worlds here. If you look at the partnerships we've been driving, you know, we've on boarded Amazon rds I mean, the numbers are mind boggling when when can't solve all the problems ourselves and nobody can. all kidding aside, but, you know, patch leaving big news around bm where I It's really the perfect book end to his career. So in the CTO office is about expanding that ecosystem in terms of how vendors can I mean, you heard John Rose talk about that But the real key is to make it seamless that an application could take advantage of I mean, our estimate is that the you know the number of wafer is coming out of arm based, It really boils down to use cases and seeing, you know, what do you need for a particular use case And you think people should be paying attention to that will matter most of them How much time do we have? They gotta focus on a lot of people looking at this cove it saying I got to come I think the most important thing that people have to focus on So building a discipline to say you know I'm consuming that from the cloud This part of the application sacked that defines who I am is a business. But I think that's going to be a key inflection point as we start to see. Really appreciate you coming on the cube and participate in the Cuban Thank you very much. We'll have links to this site up there and really appreciate you know, you attending our our first for watching.

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theCube On Cloud 2021 - Kickoff


 

>>from around the globe. It's the Cube presenting Cuban cloud brought to you by silicon angle, everybody to Cuban cloud. My name is Dave Volonte, and I'll be here throughout the day with my co host, John Ferrier, who was quarantined in an undisclosed location in California. He's all good. Don't worry. Just precautionary. John, how are you doing? >>Hey, great to see you. John. Quarantine. My youngest daughter had covitz, so contact tracing. I was negative in quarantine at a friend's location. All good. >>Well, we wish you the best. Yeah, well, right. I mean, you know what's it like, John? I mean, you're away from your family. Your basically shut in, right? I mean, you go out for a walk, but you're really not in any contact with anybody. >>Correct? Yeah. I mean, basically just isolation, Um, pretty much what everyone's been kind of living on, kind of suffering through, but hopefully the vaccines are being distributed. You know, one of the things we talked about it reinvent the Amazon's cloud conference. Was the vaccine on, but just the whole workflow around that it's gonna get better. It's kind of really sucky. Here in the California area, they haven't done a good job, a lot of criticism around, how that's rolling out. And, you know, Amazon is now offering to help now that there's a new regime in the U. S. Government S o. You know, something to talk about, But certainly this has been a terrible time for Cove it and everyone in the deaths involved. But it's it's essentially pulled back the covers, if you will, on technology and you're seeing everything. Society. In fact, um, well, that's big tech MIT disinformation campaigns. All these vulnerabilities and cyber, um, accelerated digital transformation. We'll talk about a lot today, but yeah, it's totally changed the world. And I think we're in a new generation. I think this is a real inflection point, Dave. You know, modern society and the geo political impact of this is significant. You know, one of the benefits of being quarantined you'd be hanging out on these clubhouse APS, uh, late at night, listening to experts talk about what's going on, and it's interesting what's happening with with things like water and, you know, the island of Taiwan and China and U. S. Sovereignty, data, sovereignty, misinformation. So much going on to talk about. And, uh, meanwhile, companies like Mark injuries in BC firm starting a media company. What's going on? Hell freezing over. So >>we're gonna be talking about a lot of that stuff today. I mean, Cuba on cloud. It's our very first virtual editorial event we're trying to do is bring together our community. It's a it's an open forum and we're we're running the day on our 3 65 software platform. So we got a great lineup. We got CEO Seo's data Practitioners. We got a hard core technologies coming in, cloud experts, investors. We got some analysts coming in and we're creating this day long Siri's. And we've got a number of sessions that we've developed and we're gonna unpack. The future of Cloud computing in the coming decade is, John said, we're gonna talk about some of the public policy new administration. What does that mean for tech and for big tech in General? John, what can you add to that? >>Well, I think one of the things that we talked about Cove in this personal impact to me but other people as well. One of the things that people are craving right now is information factual information, truth texture that we call it. But hear this event for us, Davis, our first inaugural editorial event. Robbo, Kristen, Nicole, the entire Cube team Silicon angle, really trying to put together Morva cadence we're gonna doom or of these events where we can put out feature the best people in our community that have great fresh voices. You know, we do interview the big names Andy Jassy, Michael Dell, the billionaires with people making things happen. But it's often the people under there that are the rial newsmakers amid savory, for instance, that Google one of the most impressive technical people, he's gotta talk. He's gonna present democratization of software development in many Mawr riel people making things happen. And I think there's a communal element. We're going to do more of these. Obviously, we have, uh, no events to go to with the Cube. So we have the cube virtual software that we have been building and over years and now perfecting and we're gonna introduce that we're gonna put it to work, their dog footing it. We're gonna put that software toe work. We're gonna do a lot mawr virtual events like this Cuban cloud Cuban startup Cuban raising money. Cuban healthcare, Cuban venture capital. Always think we could do anything. Question is, what's the right story? What's the most important stories? Who's telling it and increase the aperture of the lens of the industry that we have and and expose that and fastest possible. That's what this software, you'll see more of it. So it's super exciting. We're gonna add new features like pulling people up on stage, Um, kind of bring on the clubhouse vibe and more of a community interaction with people to meet each other, and we'll roll those out. But the goal here is to just showcase it's cloud story in a way from people that are living it and providing value. So enjoy the day is gonna be chock full of presentations. We're gonna have moderated chat in these sessions, so it's an all day event so people can come in, drop out, and also that's everything's on demand immediately after the time slot. But you >>want to >>participate, come into the time slot into the cube room or breakout session. Whatever you wanna call it, it's a cube room, and the people in there chatting and having a watch party. So >>when you're in that home page when you're watching, there's a hero video there. Beneath that, there's a calendar, and you'll see that red line is that red horizontal line of vertical line is rather, it's a linear clock that will show you where we are in the day. If you click on any one of those sessions that will take you into the chat, we'll take you through those in a moment and share with you some of the guests that we have upcoming and and take you through the day what I wanted to do. John is trying to set the stage for the conversations that folks are gonna here today. And to do that, I wanna ask the guys to bring up a graphic. And I want to talk to you, John, about the progression of cloud over time and maybe go back to the beginning and review the evolution of cloud and then really talk a little bit about where we think it Z headed. So, guys, if you bring up that graphic when a W S announced s three, it was March of 2000 and six. And as you recall, John you know, nobody really. In the vendor and user community. They didn't really pay too much attention to that. And then later that year, in August, it announced E C two people really started. They started to think about a new model of computing, but they were largely, you know, chicken tires. And it was kind of bleeding edge developers that really leaned in. Um what? What were you thinking at the time? When when you saw, uh, s three e c to this retail company coming into the tech world? >>I mean, I thought it was totally crap. I'm like, this is terrible. But then at that time, I was thinking working on I was in between kind of start ups and I didn't have a lot of seed funding. And then I realized the C two was freaking awesome. But I'm like, Holy shit, this is really great because I don't need to pay a lot of cash, the Provisional Data center, or get a server. Or, you know, at that time, state of the art startup move was to buy a super micro box or some sort of power server. Um, it was well past the whole proprietary thing. But you have to assemble probably anyone with 5 to 8 grand box and go in, and we'll put a couple ghetto rack, which is basically, uh, you know, you put it into some coasting location. It's like with everybody else in the tech ghetto of hosting, still paying monthly fees and then maintaining it and provisioning that's just to get started. And then Amazon was just really easy. And then from there you just It was just awesome. I just knew Amazon would be great. They had a lot of things that they had to fix. You know, custom domains and user interface Council got better and better, but it was awesome. >>Well, what we really saw the cloud take hold from my perspective anyway, was the financial crisis in, you know, 709 It put cloud on the radar of a number of CFOs and, of course, shadow I T departments. They wanted to get stuff done and and take I t in in in, ah, pecs, bite sized chunks. So it really was. There's cloud awakening and we came out of that financial crisis, and this we're now in this 10 year plus boom um, you know, notwithstanding obviously the economic crisis with cove it. But much of it was powered by the cloud in the decade. I would say it was really about I t transformation. And it kind of ironic, if you will, because the pandemic it hits at the beginning of this decade, >>and it >>creates this mandate to go digital. So you've you've said a lot. John has pulled forward. It's accelerated this industry transformation. Everybody talks about that, but and we've highlighted it here in this graphic. It probably would have taken several more years to mature. But overnight you had this forced march to digital. And if you weren't a digital business, you were kind of out of business. And and so it's sort of here to stay. How do you see >>You >>know what this evolution and what we can expect in the coming decades? E think it's safe to say the last 10 years defined by you know, I t transformation. That's not gonna be the same in the coming years. How do you see it? >>It's interesting. I think the big tech companies are on, but I think this past election, the United States shows um, the power that technology has. And if you look at some of the main trends in the enterprise specifically around what clouds accelerating, I call the second wave of innovations coming where, um, it's different. It's not what people expect. Its edge edge computing, for instance, has talked about a lot. But industrial i o t. Is really where we've had a lot of problems lately in terms of hacks and malware and just just overall vulnerabilities, whether it's supply chain vulnerabilities, toe actual disinformation, you know, you know, vulnerabilities inside these networks s I think this network effects, it's gonna be a huge thing. I think the impact that tech will have on society and global society geopolitical things gonna be also another one. Um, I think the modern application development of how applications were written with data, you know, we always been saying this day from the beginning of the Cube data is his integral part of the development process. And I think more than ever, when you think about cloud and edge and this distributed computing paradigm, that cloud is now going next level with is the software and how it's written will be different. You gotta handle things like, where's the compute component? Is it gonna be at the edge with all the server chips, innovations that Amazon apple intel of doing, you're gonna have compute right at the edge, industrial and kind of human edge. How does that work? What's Leighton see to that? It's it really is an edge game. So to me, software has to be written holistically in a system's impact on the way. Now that's not necessarily nude in the computer science and in the tech field, it's just gonna be deployed differently. So that's a complete rewrite, in my opinion of the software applications. Which is why you're seeing Amazon Google VM Ware really pushing Cooper Netease and these service messes in the micro Services because super critical of this technology become smarter, automated, autonomous. And that's completely different paradigm in the old full stack developer, you know, kind of model. You know, the full stack developer, his ancient. There's no such thing as a full stack developer anymore, in my opinion, because it's a half a stack because the cloud takes up the other half. But no one wants to be called the half stack developer because it doesn't sound as good as Full Stack, but really Cloud has eliminated the technology complexity of what a full stack developer used to dio. Now you can manage it and do things with it, so you know, there's some work to done, but the heavy lifting but taking care of it's the top of the stack that I think is gonna be a really critical component. >>Yeah, and that that sort of automation and machine intelligence layer is really at the top of the stack. This this thing becomes ubiquitous, and we now start to build businesses and new processes on top of it. I wanna I wanna take a look at the Big Three and guys, Can we bring up the other The next graphic, which is an estimate of what the revenue looks like for the for the Big three. And John, this is I asked and past spend for the Big Three Cloud players. And it's It's an estimate that we're gonna update after earning seasons, and I wanna point a couple things out here. First is if you look at the combined revenue production of the Big Three last year, it's almost 80 billion in infrastructure spend. I mean, think about that. That Z was that incremental spend? No. It really has caused a lot of consolidation in the on Prem data center business for guys like Dell. And, you know, um, see, now, part of the LHP split up IBM Oracle. I mean, it's etcetera. They've all felt this sea change, and they had to respond to it. I think the second thing is you can see on this data. Um, it's true that azure and G C P they seem to be growing faster than a W s. We don't know the exact numbers >>because >>A W S is the only company that really provides a clean view of i s and pass. Whereas Microsoft and Google, they kind of hide the ball in their numbers. I mean, I don't blame them because they're behind, but they do leave breadcrumbs and clues about growth rates and so forth. And so we have other means of estimating, but it's it's undeniable that azure is catching up. I mean, it's still quite distance the third thing, and before I want to get your input here, John is this is nuanced. But despite the fact that Azure and Google the growing faster than a W s. You can see those growth rates. A W s I'll call this out is the only company by our estimates that grew its business sequentially last quarter. Now, in and of itself, that's not significant. But what is significant is because AWS is so large there $45 billion last year, even if the slower growth rates it's able to grow mawr and absolute terms than its competitors, who are basically flat to down sequentially by our estimates. Eso So that's something that I think is important to point out. Everybody focuses on the growth rates, but it's you gotta look at also the absolute dollars and, well, nonetheless, Microsoft in particular, they're they're closing the gap steadily, and and we should talk more about the competitive dynamics. But I'd love to get your take on on all this, John. >>Well, I mean, the clouds are gonna win right now. Big time with the one the political climate is gonna be favoring Big check. But more importantly, with just talking about covert impact and celebrating the digital transformation is gonna create a massive rising tide. It's already happening. It's happening it's happening. And again, this shift in programming, uh, models are gonna really kinda accelerating, create new great growth. So there's no doubt in my mind of all three you're gonna win big, uh, in the future, they're just different, You know, the way they're going to market position themselves, they have to be. Google has to be a little bit different than Amazon because they're smaller and they also have different capabilities, then trying to catch up. So if you're Google or Microsoft, you have to have a competitive strategy to decide. How do I wanna ride the tide If you will put the rising tide? Well, if I'm Amazon, I mean, if I'm Microsoft and Google, I'm not going to try to go frontal and try to copy Amazon because Amazon is just pounding lead of features and scale and they're different. They were, I would say, take advantage of the first mover of pure public cloud. They really awesome. It passed and I, as they've integrated in Gardner, now reports and integrated I as and passed components. So Gardner finally got their act together and said, Hey, this is really one thing. SAS is completely different animal now Microsoft Super Smart because they I think they played the right card. They have a huge installed base converted to keep office 3 65 and move sequel server and all their core jewels into the cloud as fast as possible, clarified while filling in the gaps on the product side to be cloud. So you know, as you're doing trends job, they're just it's just pedal as fast as you can. But Microsoft is really in. The strategy is just go faster trying. Keep pedaling fast, get the features, feature velocity and try to make it high quality. Google is a little bit different. They have a little power base in terms of their network of strong, and they have a lot of other big data capabilities, so they have to use those to their advantage. So there is. There is there is competitive strategy game application happening with these companies. It's not like apples, the apples, In my opinion, it never has been, and I think that's funny that people talk about it that way. >>Well, you're bringing up some great points. I want guys bring up the next graphic because a lot of things that John just said are really relevant here. And what we're showing is that's a survey. Data from E. T. R R Data partners, like 1400 plus CEOs and I T buyers and on the vertical axis is this thing called Net score, which is a measure of spending momentum. And the horizontal axis is is what's called market share. It's a measure of the pervasiveness or, you know, number of mentions in the data set. There's a couple of key points I wanna I wanna pick up on relative to what John just said. So you see A W S and Microsoft? They stand alone. I mean, they're the hyper scale er's. They're far ahead of the pack and frankly, they have fall down, toe, lose their lead. They spend a lot on Capex. They got the flywheel effects going. They got both spending velocity and large market shares, and so, but they're taking a different approach. John, you're right there living off of their SAS, the state, their software state, Andi, they're they're building that in to their cloud. So they got their sort of a captive base of Microsoft customers. So they've got that advantage. They also as we'll hear from from Microsoft today. They they're building mawr abstraction layers. Andy Jassy has said We don't wanna be in that abstraction layer business. We wanna have access to those, you know, fine grain primitives and eso at an AP level. So so we can move fast with the market. But but But so those air sort of different philosophies, John? >>Yeah. I mean, you know, people who know me know that I love Amazon. I think their product is superior at many levels on in its way that that has advantages again. They have a great sass and ecosystem. They don't really have their own SAS play, although they're trying to add some stuff on. I've been kind of critical of Microsoft in the past, but one thing I'm not critical of Microsoft, and people can get this wrong in the marketplace. Actually, in the journalism world and also in just some other analysts, Microsoft has always had large scale eso to say that Microsoft never had scale on that Amazon owned the monopoly on our franchise on scales wrong. Microsoft had scale from day one. Their business was always large scale global. They've always had infrastructure with MSN and their search and the distributive how they distribute browsers and multiple countries. Remember they had the lock on the operating system and the browser for until the government stepped in in 1997. And since 1997 Microsoft never ever not invested in infrastructure and scale. So that whole premise that they don't compete well there is wrong. And I think that chart demonstrates that there, in there in the hyper scale leadership category, hands down the question that I have. Is that there not as good and making that scale integrate in because they have that legacy cards. This is the classic innovator's dilemma. Clay Christensen, right? So I think they're doing a good job. I think their strategy sound. They're moving as fast as they can. But then you know they're not gonna come out and say We don't have the best cloud. Um, that's not a marketing strategy. Have to kind of hide in this and get better and then double down on where they're winning, which is. Clients are converting from their legacy at the speed of Microsoft, and they have a huge client base, So that's why they're stopping so high That's why they're so good. >>Well, I'm gonna I'm gonna give you a little preview. I talked to gear up your f Who's gonna come on today and you'll see I I asked him because the criticism of Microsoft is they're, you know, they're just good enough. And so I asked him, Are you better than good enough? You know, those are fighting words if you're inside of Microsoft, but so you'll you'll have to wait to see his answer. Now, if you guys, if you could bring that that graphic back up I wanted to get into the hybrid zone. You know where the field is. Always got >>some questions coming in on chat, Dave. So we'll get to those >>great Awesome. So just just real quick Here you see this hybrid zone, this the field is bunched up, and the other companies who have a large on Prem presence and have been forced to initiate some kind of coherent cloud strategy included. There is Michael Michael, multi Cloud, and Google's there, too, because they're far behind and they got to take a different approach than a W s. But as you can see, so there's some real progress here. VM ware cloud on AWS stands out, as does red hat open shift. You got VM Ware Cloud, which is a VCF Cloud Foundation, even Dell's cloud. And you'd expect HP with Green Lake to be picking up momentum in the future quarters. And you've got IBM and Oracle, which there you go with the innovator's dilemma. But there, at least in the cloud game, and we can talk about that. But so, John, you know, to your point, you've gotta have different strategies. You're you're not going to take out the big too. So you gotta play, connect your print your on Prem to your cloud, your hybrid multi cloud and try to create new opportunities and new value there. >>Yeah, I mean, I think we'll get to the question, but just that point. I think this Zeri Chen's come on the Cube many times. We're trying to get him to come on lunch today with Features startup, but he's always said on the Q B is a V C at Greylock great firm. Jerry's Cloud genius. He's been there, but he made a point many, many years ago. It's not a winner. Take all the winner. Take most, and the Big Three maybe put four or five in there. We'll take most of the markets here. But I think one of the things that people are missing and aren't talking about Dave is that there's going to be a second tier cloud, large scale model. I don't want to say tear to cloud. It's coming to sound like a sub sub cloud, but a new category of cloud on cloud, right? So meaning if you get a snowflake, did I think this is a tale? Sign to what's coming. VM Ware Cloud is a native has had huge success, mainly because Amazon is essentially enabling them to be successful. So I think is going to be a wave of a more of a channel model of indirect cloud build out where companies like the Cube, potentially for media or others, will build clouds on top of the cloud. So if Google, Microsoft and Amazon, whoever is the first one to really enable that okay, we'll do extremely well because that means you can compete with their scale and create differentiation on top. So what snowflake did is all on Amazon now. They kind of should go to azure because it's, you know, politically correct that have multiple clouds and distribution and business model shifts. But to get that kind of performance they just wrote on Amazon. So there's nothing wrong with that. Because you're getting paid is variable. It's cap ex op X nice categorization. So I think that's the way that we're watching. I think it's super valuable, I think will create some surprises in terms of who might come out of the woodwork on be a leader in a category. Well, >>your timing is perfect, John and we do have some questions in the chat. But before we get to that, I want to bring in Sargi Joe Hall, who's a contributor to to our community. Sargi. Can you hear us? All right, so we got, uh, while >>bringing in Sarpy. Let's go down from the questions. So the first question, Um, we'll still we'll get the student second. The first question. But Ronald ask, Can a vendor in 2021 exist without a hybrid cloud story? Well, story and capabilities. Yes, they could live with. They have to have a story. >>Well, And if they don't own a public cloud? No. No, they absolutely cannot. Uh hey, Sergey. How you doing, man? Good to see you. So, folks, let me let me bring in Sergeant Kohala. He's a He's a cloud architect. He's a practitioner, He's worked in as a technologist. And there's a frequent guest on on the Cube. Good to see you, my friend. Thanks for taking the time with us. >>And good to see you guys to >>us. So we were kind of riffing on the competitive landscape we got. We got so much to talk about this, like, it's a number of questions coming in. Um, but Sargi we wanna talk about you know, what's happening here in Cloud Land? Let's get right into it. I mean, what do you guys see? I mean, we got yesterday. New regime, new inaug inauguration. Do you do you expect public policy? You'll start with you Sargi to have What kind of effect do you think public policy will have on, you know, cloud generally specifically, the big tech companies, the tech lash. Is it gonna be more of the same? Or do you see a big difference coming? >>I think that there will be some changing narrative. I believe on that. is mainly, um, from the regulators side. A lot has happened in one month, right? So people, I think are losing faith in high tech in a certain way. I mean, it doesn't, uh, e think it matters with camp. You belong to left or right kind of thing. Right? But parlor getting booted out from Italy s. I think that was huge. Um, like, how do you know that if a cloud provider will not boot you out? Um, like, what is that line where you draw the line? What are the rules? I think that discussion has to take place. Another thing which has happened in the last 23 months is is the solar winds hack, right? So not us not sort acknowledging that I was Russia and then wish you watching it now, new administration might have a different sort of Boston on that. I think that's huge. I think public public private partnership in security arena will emerge this year. We have to address that. Yeah, I think it's not changing. Uh, >>economics economy >>will change gradually. You know, we're coming out off pandemic. The money is still cheap on debt will not be cheap. for long. I think m and a activity really will pick up. So those are my sort of high level, Uh, >>thank you. I wanna come back to them. And because there's a question that chat about him in a But, John, how do you see it? Do you think Amazon and Google on a slippery slope booting parlor off? I mean, how do they adjudicate between? Well, what's happening in parlor? Uh, anything could happen on clubhouse. Who knows? I mean, can you use a I to find that stuff? >>Well, that's I mean, the Amazons, right? Hiding right there bunkered in right now from that bad, bad situation. Because again, like people we said Amazon, these all three cloud players win in the current environment. Okay, Who wins with the U. S. With the way we are China, Russia, cloud players. Okay, let's face it, that's the reality. So if I wanted to reset the world stage, you know what better way than the, you know, change over the United States economy, put people out of work, make people scared, and then reset the entire global landscape and control all with cash? That's, you know, conspiracy theory. >>So you see the riches, you see the riches, get the rich, get richer. >>Yeah, well, that's well, that's that. That's kind of what's happening, right? So if you start getting into this idea that you can't actually have an app on site because the reason now I'm not gonna I don't know the particular parlor, but apparently there was a reason. But this is dangerous, right? So what? What that's gonna do is and whether it's right or wrong or not, whether political opinion is it means that they were essentially taken offline by people that weren't voted for that. Weren't that when people didn't vote for So that's not a democracy, right? So that's that's a different kind of regime. What it's also going to do is you also have this groundswell of decentralized thinking, right. So you have a whole wave of crypto and decentralized, um, cyber punks out there who want to decentralize it. So all of this stuff in January has created a huge counterculture, and I had predicted this so many times in the Cube. David counterculture is coming and and you already have this kind of counterculture between centralized and decentralized thinking and so I think the Amazon's move is dangerous at a fundamental level. Because if you can't get it, if you can't get buy domain names and you're completely blackballed by by organized players, that's a Mafia, in my opinion. So, uh, and that and it's also fuels the decentralized move because people say, Hey, if that could be done to them, it could be done to me. Just the fact that it could be done will promote a swing in the other direction. I >>mean, independent of of, you know, again, somebody said your political views. I mean Parlor would say, Hey, we're trying to clean this stuff up now. Maybe they didn't do it fast enough, but you think about how new parlor is. You think about the early days of Twitter and Facebook, so they were sort of at a disadvantage. Trying to >>have it was it was partly was what it was. It was a right wing stand up job of standing up something quick. Their security was terrible. If you look at me and Cory Quinn on be great to have him, and he did a great analysis on this, because if you look the lawsuit was just terrible. Security was just a half, asshole. >>Well, and the experience was horrible. I mean, it's not It was not a great app, but But, like you said, it was a quick stew. Hand up, you know, for an agenda. But nonetheless, you know, to start, get to your point earlier. It's like, you know, Are they gonna, you know, shut me down? If I say something that's, you know, out of line, or how do I control that? >>Yeah, I remember, like, 2019, we involved closing sort of remarks. I was there. I was saying that these companies are gonna be too big to fail. And also, they're too big for other nations to do business with. In a way, I think MNCs are running the show worldwide. They're running the government's. They are way. Have seen the proof of that in us this year. Late last year and this year, um, Twitter last night blocked Chinese Ambassador E in us. Um, from there, you know, platform last night and I was like, What? What's going on? So, like, we used to we used to say, like the Chinese company, tech companies are in bed with the Chinese government. Right. Remember that? And now and now, Actually, I think Chinese people can say the same thing about us companies. Uh, it's not a good thing. >>Well, let's >>get some question. >>Let's get some questions from the chat. Yeah. Thank you. One is on M and a subject you mentioned them in a Who do you see is possible emanate targets. I mean, I could throw a couple out there. Um, you know, some of the cdn players, maybe aka my You know, I like I like Hashi Corp. I think they're doing some really interesting things. What do you see? >>Nothing. Hashi Corp. And anybody who's doing things in the periphery is a candidate for many by the big guys, you know, by the hyper scholars and number two tier two or five hyper scholars. Right. Uh, that's why sales forces of the world and stuff like that. Um, some some companies, which I thought there will be a target, Sort of. I mean, they target they're getting too big, because off their evaluations, I think how she Corpuz one, um, >>and >>their bunch in the networking space. Uh, well, Tara, if I say the right that was acquired by at five this week, this week or last week, Actually, last week for $500 million. Um, I know they're founder. So, like I found that, Yeah, there's a lot going on on the on the network side on the anything to do with data. Uh, that those air too hard areas in the cloud arena >>data, data protection, John, any any anything you could adhere. >>And I think I mean, I think ej ej is gonna be where the gaps are. And I think m and a activity is gonna be where again, the bigger too big to fail would agree with you on that one. But we're gonna look at white Spaces and say a white space for Amazon is like a monster space for a start up. Right? So you're gonna have these huge white spaces opportunities, and I think it's gonna be an M and a opportunity big time start ups to get bought in. Given the speed on, I think you're gonna see it around databases and around some of these new service meshes and micro services. I mean, >>they there's a There's a question here, somebody's that dons asking why is Google who has the most pervasive tech infrastructure on the planet. Not at the same level of other to hyper scale is I'll give you my two cents is because it took him a long time to get their heads out of their ads. I wrote a piece of around that a while ago on they just they figured out how to learn the enterprise. I mean, John, you've made this point a number of times, but they just and I got a late start. >>Yeah, they're adding a lot of people. If you look at their who their hiring on the Google Cloud, they're adding a lot of enterprise chops in there. They realized this years ago, and we've talked to many of the top leaders, although Curry and hasn't yet sit down with us. Um, don't know what he's hiding or waiting for, but they're clearly not geared up to chicken Pete. You can see it with some some of the things that they're doing, but I mean competed the level of Amazon, but they have strength and they're playing their strength, but they definitely recognize that they didn't have the enterprise motions and people in the DNA and that David takes time people in the enterprise. It's not for the faint of heart. It's unique details that are different. You can't just, you know, swing the Google playbook and saying We're gonna home The enterprises are text grade. They knew that years ago. So I think you're going to see a good year for Google. I think you'll see a lot of change. Um, they got great people in there. On the product marketing side is Dev Solution Architects, and then the SRE model that they have perfected has been strong. And I think security is an area that they could really had a lot of value it. So, um always been a big fan of their huge network and all the intelligence they have that they could bring to bear on security. >>Yeah, I think Google's problem main problem that to actually there many, but one is that they don't They don't have the boots on the ground as compared to um, Microsoft, especially an Amazon actually had a similar problem, but they had a wide breath off their product portfolio. I always talk about feature proximity in cloud context, like if you're doing one thing. You wanna do another thing? And how do you go get that feature? Do you go to another cloud writer or it's right there where you are. So I think Amazon has the feature proximity and they also have, uh, aske Compared to Google, there's skills gravity. Larger people are trained on AWS. I think Google is trying there. So second problem Google is having is that that they're they're more focused on, I believe, um, on the data science part on their sort of skipping the cool components sort of off the cloud, if you will. The where the workloads needs, you know, basic stuff, right? That's like your compute storage and network. And that has to be well, talk through e think e think they will do good. >>Well, so later today, Paul Dillon sits down with Mids Avery of Google used to be in Oracle. He's with Google now, and he's gonna push him on on the numbers. You know, you're a distant third. Does that matter? And of course, you know, you're just a preview of it's gonna say, Well, no, we don't really pay attention to that stuff. But, John, you said something earlier that. I think Jerry Chen made this comment that, you know, Is it a winner? Take all? No, but it's a winner. Take a lot. You know the number two is going to get a big chunk of the pie. It appears that the markets big enough for three. But do you? Does Google have to really dramatically close the gap on be a much, much closer, you know, to the to the leaders in orderto to compete in this race? Or can they just kind of continue to bump along, siphon off the ad revenue? Put it out there? I mean, I >>definitely can compete. I think that's like Google's in it. Then it they're not. They're not caving, right? >>So But But I wrote I wrote recently that I thought they should even even put mawr oven emphasis on the cloud. I mean, maybe maybe they're already, you know, doubling down triple down. I just I think that is a multi trillion dollar, you know, future for the industry. And, you know, I think Google, believe it or not, could even do more. Now. Maybe there's just so much you could dio. >>There's a lot of challenges with these company, especially Google. They're in Silicon Valley. We have a big Social Justice warrior mentality. Um, there's a big debate going on the in the back channels of the tech scene here, and that is that if you want to be successful in cloud, you have to have a good edge strategy, and that involves surveillance, use of data and pushing the privacy limits. Right? So you know, Google has people within the country that will protest contract because AI is being used for war. Yet we have the most unstable geopolitical seen that I've ever witnessed in my lifetime going on right now. So, um, don't >>you think that's what happened with parlor? I mean, Rob Hope said, Hey, bar is pretty high to kick somebody off your platform. The parlor went over the line, but I would also think that a lot of the employees, whether it's Google AWS as well, said, Hey, why are we supporting you know this and so to your point about social justice, I mean, that's not something. That >>parlor was not just social justice. They were trying to throw the government. That's Rob e. I think they were in there to get selfies and being protesters. But apparently there was evidence from what I heard in some of these clubhouse, uh, private chats. Waas. There was overwhelming evidence on parlor. >>Yeah, but my point is that the employee backlash was also a factor. That's that's all I'm saying. >>Well, we have Google is your Google and you have employees to say we will boycott and walk out if you bid on that jet I contract for instance, right, But Microsoft one from maybe >>so. I mean, that's well, >>I think I think Tom Poole's making a really good point here, which is a Google is an alternative. Thio aws. The last Google cloud next that we were asked at they had is all virtual issue. But I saw a lot of I T practitioners in the audience looking around for an alternative to a W s just seeing, though, we could talk about Mano Cloud or Multi Cloud, and Andy Jassy has his his narrative around, and he's true when somebody goes multiple clouds, they put you know most of their eggs in one basket. Nonetheless, I think you know, Google's got a lot of people interested in, particularly in the analytic side, um, in in an alternative, hedging their bets eso and particularly use cases, so they should be able to do so. I guess my the bottom line here is the markets big enough to have Really? You don't have to be the Jack Welch. I gotta be number one and number two in the market. Is that the conclusion here? >>I think so. But the data gravity and the skills gravity are playing against them. Another problem, which I didn't want a couple of earlier was Google Eyes is that they have to boot out AWS wherever they go. Right? That is a huge challenge. Um, most off the most off the Fortune 2000 companies are already using AWS in one way or another. Right? So they are the multi cloud kind of player. Another one, you know, and just pure purely somebody going 200% Google Cloud. Uh, those cases are kind of pure, if you will. >>I think it's gonna be absolutely multi cloud. I think it's gonna be a time where you looked at the marketplace and you're gonna think in terms of disaster recovery, model of cloud or just fault tolerant capabilities or, you know, look at the parlor, the next parlor. Or what if Amazon wakes up one day and said, Hey, I don't like the cubes commentary on their virtual events, so shut them down. We should have a fail over to Google Cloud should Microsoft and Option. And one of people in Microsoft ecosystem wants to buy services from us. We have toe kind of co locate there. So these are all open questions that are gonna be the that will become certain pretty quickly, which is, you know, can a company diversify their computing An i t. In a way that works. And I think the momentum around Cooper Netease you're seeing as a great connective tissue between, you know, having applications work between clouds. Right? Well, directionally correct, in my opinion, because if I'm a company, why wouldn't I wanna have choice? So >>let's talk about this. The data is mixed on that. I'll share some data, meaty our data with you. About half the companies will say Yeah, we're spreading the wealth around to multiple clouds. Okay, That's one thing will come back to that. About the other half were saying, Yeah, we're predominantly mono cloud we didn't have. The resource is. But what I think going forward is that that what multi cloud really becomes. And I think John, you mentioned Snowflake before. I think that's an indicator of what what true multi cloud is going to look like. And what Snowflake is doing is they're building abstraction, layer across clouds. Ed Walsh would say, I'm standing on the shoulders of Giants, so they're basically following points of presence around the globe and building their own cloud. They call it a data cloud with a global mesh. We'll hear more about that later today, but you sign on to that cloud. So they're saying, Hey, we're gonna build value because so many of Amazon's not gonna build that abstraction layer across multi clouds, at least not in the near term. So that's a really opportunity for >>people. I mean, I don't want to sound like I'm dating myself, but you know the date ourselves, David. I remember back in the eighties, when you had open systems movement, right? The part of the whole Revolution OS I open systems interconnect model. At that time, the networking stacks for S N A. For IBM, decadent for deck we all know that was a proprietary stack and then incomes TCP I p Now os I never really happened on all seven layers, but the bottom layers standardized. Okay, that was huge. So I think if you look at a W s or some of the comments in the chat AWS is could be the s n a. Depends how you're looking at it, right? And you could say they're open. But in a way, they want more Amazon. So Amazon's not out there saying we love multi cloud. Why would they promote multi cloud? They are a one of the clouds they want. >>That's interesting, John. And then subject is a cloud architect. I mean, it's it is not trivial to make You're a data cloud. If you're snowflake, work on AWS work on Google. Work on Azure. Be seamless. I mean, certainly the marketing says that, but technically, that's not trivial. You know, there are latent see issues. Uh, you know, So that's gonna take a while to develop. What? Do your thoughts there? >>I think that multi cloud for for same workload and multi cloud for different workloads are two different things. Like we usually put multiple er in one bucket, right? So I think you're right. If you're trying to do multi cloud for the same workload, that's it. That's Ah, complex, uh, problem to solve architecturally, right. You have to have a common ap ice and common, you know, control playing, if you will. And we don't have that yet, and then we will not have that for a for at least one other couple of years. So, uh, if you if you want to do that, then you have to go to the lower, lowest common denominator in technical sort of stock, if you will. And then you're not leveraging the best of the breed technology off their from different vendors, right? I believe that's a hard problem to solve. And in another thing, is that that that I always say this? I'm always on the death side, you know, developer side, I think, uh, two deaths. Public cloud is a proxy for innovative culture. Right. So there's a catch phrase I have come up with today during shower eso. I think that is true. And then people who are companies who use the best of the breed technologies, they can attract the these developers and developers are the Mazen's off This digital sort of empires, amazingly, is happening there. Right there they are the Mazen's right. They head on the bricks. I think if you don't appeal to developers, if you don't but extensive for, like, force behind educating the market, you can't you can't >>put off. It's the same game Stepping story was seeing some check comments. Uh, guard. She's, uh, linked in friend of mine. She said, Microsoft, If you go back and look at the Microsoft early days to the developer Point they were, they made their phones with developers. They were a software company s Oh, hey, >>forget developers, developers, developers. >>You were if you were in the developer ecosystem, you were treated his gold. You were part of the family. If you were outside that world, you were competitors, and that was ruthless times back then. But they again they had. That was where it was today. Look at where the software defined businesses and starve it, saying it's all about being developer lead in this new way to program, right? So the cloud next Gen Cloud is going to look a lot like next Gen Developer and all the different tools and techniques they're gonna change. So I think, yes, this kind of developer ecosystem will be harnessed, and that's the power source. It's just gonna look different. So, >>Justin, Justin in the chat has a comment. I just want to answer the question about elastic thoughts on elastic. Um, I tell you, elastic has momentum uh, doing doing very well in the market place. Thea Elk Stack is a great alternative that people are looking thio relative to Splunk. Who people complain about the pricing. Of course it's plunks got the easy button, but it is getting increasingly expensive. The problem with elk stack is you know, it's open source. It gets complicated. You got a shard, the databases you gotta manage. It s Oh, that's what Ed Walsh's company chaos searches is all about. But elastic has some riel mo mentum in the marketplace right now. >>Yeah, you know, other things that coming on the chat understands what I was saying about the open systems is kubernetes. I always felt was that is a bad metaphor. But they're with me. That was the TCP I peep In this modern era, C t c p I p created that that the disruptor to the S N A s and the network protocols that were proprietary. So what KUBERNETES is doing is creating a connective tissue between clouds and letting the open source community fill in the gaps in the middle, where kind of way kind of probably a bad analogy. But that's where the disruption is. And if you look at what's happened since Kubernetes was put out there, what it's become kind of de facto and standard in the sense that everyone's rallying around it. Same exact thing happened with TCP was people were trashing it. It is terrible, you know it's not. Of course they were trashed because it was open. So I find that to be very interesting. >>Yeah, that's a good >>analogy. E. Thinks the R C a cable. I used the R C. A cable analogy like the VCRs. When they started, they, every VC had had their own cable, and they will work on Lee with that sort of plan of TV and the R C. A cable came and then now you can put any TV with any VCR, and the VCR industry took off. There's so many examples out there around, uh, standards And how standards can, you know, flair that fire, if you will, on dio for an industry to go sort of wild. And another trend guys I'm seeing is that from the consumer side. And let's talk a little bit on the consuming side. Um, is that the The difference wouldn't be to B and B to C is blood blurred because even the physical products are connected to the end user Like my door lock, the August door lock I didn't just put got get the door lock and forget about that. Like I I value the expedience it gives me or problems that gives me on daily basis. So I'm close to that vendor, right? So So the middle men, uh, middle people are getting removed from from the producer off the technology or the product to the consumer. Even even the sort of big grocery players they have their APs now, uh, how do you buy stuff and how it's delivered and all that stuff that experience matters in that context, I think, um, having, uh, to be able to sell to thes enterprises from the Cloud writer Breuder's. They have to have these case studies or all these sample sort off reference architectures and stuff like that. I think whoever has that mawr pushed that way, they are doing better like that. Amazon is Amazon. Because of that reason, I think they have lot off sort off use cases about on top of them. And they themselves do retail like crazy. Right? So and other things at all s. So I think that's a big trend. >>Great. Great points are being one of things. There's a question in there about from, uh, Yaden. Who says, uh, I like the developer Lead cloud movement, But what is the criticality of the executive audience when educating the marketplace? Um, this comes up a lot in some of my conversations around automation. So automation has been a big wave to automate this automate everything. And then everything is a service has become kind of kind of the the executive suite. Kind of like conversation we need to make everything is a service in our business. You seeing people move to that cloud model. Okay, so the executives think everything is a services business strategy, which it is on some level, but then, when they say Take that hill, do it. Developers. It's not that easy. And this is where a lot of our cube conversations over the past few months have been, especially during the cova with cute virtual. This has come up a lot, Dave this idea, and start being around. It's easy to say everything is a service but will implement it. It's really hard, and I think that's where the developer lead Connection is where the executive have to understand that in order to just say it and do it are two different things. That digital transformation. That's a big part of it. So I think that you're gonna see a lot of education this year around what it means to actually do that and how to implement it. >>I'd like to comment on the as a service and subject. Get your take on it. I mean, I think you're seeing, for instance, with HP Green Lake, Dell's come out with Apex. You know IBM as its utility model. These companies were basically taking a page out of what I what I would call a flawed SAS model. If you look at the SAS players, whether it's salesforce or workday, service now s a P oracle. These models are They're really They're not cloud pricing models. They're they're basically you got to commit to a term one year, two year, three year. We'll give you a discount if you commit to the longer term. But you're locked in on you. You probably pay upfront. Or maybe you pay quarterly. That's not a cloud pricing model. And that's why I mean, they're flawed. You're seeing companies like Data Dog, for example. Snowflake is another one, and they're beginning to price on a consumption basis. And that is, I think, one of the big changes that we're going to see this decade is that true cloud? You know, pay by the drink pricing model and to your point, john toe, actually implement. That is, you're gonna need a whole new layer across your company on it is quite complicated it not even to mention how you compensate salespeople, etcetera. The a p. I s of your product. I mean, it is that, but that is a big sea change that I see coming. Subject your >>thoughts. Yeah, I think like you couldn't see it. And like some things for this big tech exacts are hidden in the plain >>sight, right? >>They don't see it. They they have blind spots, like Look at that. Look at Amazon. They went from Melissa and 200 millisecond building on several s, Right, Right. And then here you are, like you're saying, pay us for the whole year. If you don't use the cloud, you lose it or will pay by month. Poor user and all that stuff like that that those a role models, I think these players will be forced to use that term pricing like poor minute or for a second, poor user. That way, I think the Salesforce moral is hybrid. They're struggling in a way. I think they're trying to bring the platform by doing, you know, acquisition after acquisition to be a platform for other people to build on top off. But they're having a little trouble there because because off there, such pricing and little closeness, if you will. And, uh, again, I'm coming, going, going back to developers like, if you are not appealing to developers who are writing the latest and greatest code and it is open enough, by the way open and open source are two different things that we all know that. So if your platform is not open enough, you will have you know, some problems in closing the deals. >>E. I want to just bring up a question on chat around from Justin didn't fitness. Who says can you touch on the vertical clouds? Has your offering this and great question Great CP announcing Retail cloud inventions IBM Athena Okay, I'm a huge on this point because I think this I'm not saying this for years. Cloud computing is about horizontal scalability and vertical specialization, and that's absolutely clear, and you see all the clouds doing it. The vertical rollouts is where the high fidelity data is, and with machine learning and AI efforts coming out, that's accelerated benefits. There you have tow, have the vertical focus. I think it's super smart that clouds will have some sort of vertical engine, if you will in the clouds and build on top of a control playing. Whether that's data or whatever, this is clearly the winning formula. If you look at all the successful kind of ai implementations, the ones that have access to the most data will get the most value. So, um if you're gonna have a data driven cloud you have tow, have this vertical feeling, Um, in terms of verticals, the data on DSO I think that's super important again, just generally is a strategy. I think Google doing a retail about a super smart because their whole pitches were not Amazon on. Some people say we're not Google, depending on where you look at. So every of these big players, they have dominance in the areas, and that's scarce. Companies and some companies will never go to Amazon for that reason. Or some people never go to Google for other reasons. I know people who are in the ad tech. This is a black and we're not. We're not going to Google. So again, it is what it is. But this idea of vertical specialization relevant in super >>forts, I want to bring to point out to sessions that are going on today on great points. I'm glad you asked that question. One is Alan. As he kicks off at 1 p.m. Eastern time in the transformation track, he's gonna talk a lot about the coming power of ecosystems and and we've talked about this a lot. That that that to compete with Amazon, Google Azure, you've gotta have some kind of specialization and vertical specialization is a good one. But of course, you see in the big Big three also get into that. But so he's talking at one o'clock and then it at 3 36 PM You know this times are strange, but e can explain that later Hillary Hunter is talking about she's the CTO IBM I B M's ah Financial Cloud, which is another really good example of specifying vertical requirements and serving. You know, an audience subject. I think you have some thoughts on this. >>Actually, I lost my thought. E >>think the other piece of that is data. I mean, to the extent that you could build an ecosystem coming back to Alan Nancy's premise around data that >>billions of dollars in >>their day there's billions of dollars and that's the title of the session. But we did the trillion dollar baby post with Jazzy and said Cloud is gonna be a trillion dollars right? >>And and the point of Alan Answer session is he's thinking from an individual firm. Forget the millions that you're gonna save shifting to the cloud on cost. There's billions in ecosystems and operating models. That's >>absolutely the business value. Now going back to my half stack full stack developer, is the business value. I've been talking about this on the clubhouses a lot this past month is for the entrepreneurs out there the the activity in the business value. That's the new the new intellectual property is the business logic, right? So if you could see innovations in how work streams and workflow is gonna be a configured differently, you have now large scale cloud specialization with data, you can move quickly and take territory. That's much different scenario than a decade ago, >>at the point I was trying to make earlier was which I know I remember, is that that having the horizontal sort of features is very important, as compared to having vertical focus. You know, you're you're more healthcare focused like you. You have that sort of needs, if you will, and you and our auto or financials and stuff like that. What Google is trying to do, I think that's it. That's a good thing. Do cook up the reference architectures, but it's a bad thing in a way that you drive drive away some developers who are most of the developers at 80 plus percent, developers are horizontal like you. Look at the look into the psyche of a developer like you move from company to company. And only few developers will say I will stay only in health care, right? So I will only stay in order or something of that, right? So they you have to have these horizontal capabilities which can be applied anywhere on then. On top >>of that, I think that's true. Sorry, but I'll take a little bit different. Take on that. I would say yes, that's true. But remember, remember the old school application developer Someone was just called in Application developer. All they did was develop applications, right? They pick the framework, they did it right? So I think we're going to see more of that is just now mawr of Under the Covers developers. You've got mawr suffer defined networking and software, defined storage servers and cloud kubernetes. And it's kind of like under the hood. But you got your, you know, classic application developer. I think you're gonna see him. A lot of that come back in a way that's like I don't care about anything else. And that's the promise of cloud infrastructure is code. So I think this both. >>Hey, I worked. >>I worked at people solved and and I still today I say into into this context, I say E r P s are the ultimate low code. No code sort of thing is right. And what the problem is, they couldn't evolve. They couldn't make it. Lightweight, right? Eso um I used to write applications with drag and drop, you know, stuff. Right? But But I was miserable as a developer. I didn't Didn't want to be in the applications division off PeopleSoft. I wanted to be on the tools division. There were two divisions in most of these big companies ASAP. Oracle. Uh, like companies that divisions right? One is the cooking up the tools. One is cooking up the applications. The basketball was always gonna go to the tooling. Hey, >>guys, I'm sorry. We're almost out of time. I always wanted to t some of the sections of the day. First of all, we got Holder Mueller coming on at lunch for a power half hour. Um, you'll you'll notice when you go back to the home page. You'll notice that calendar, that linear clock that we talked about that start times are kind of weird like, for instance, an appendix coming on at 1 24. And that's because these air prerecorded assets and rather than having a bunch of dead air, we're just streaming one to the other. So so she's gonna talk about people, process and technology. We got Kathy Southwick, whose uh, Silicon Valley CEO Dan Sheehan was the CEO of Dunkin Brands and and he was actually the c 00 So it's C A CEO connecting the dots to the business. Daniel Dienes is the CEO of you I path. He's coming on a 2:47 p.m. East Coast time one of the hottest companies, probably the fastest growing software company in history. We got a guy from Bain coming on Dave Humphrey, who invested $750 million in Nutanix. He'll explain why and then, ironically, Dheeraj Pandey stew, Minuteman. Our friend interviewed him. That's 3 35. 1 of the sessions are most excited about today is John McD agony at 403 p. M. East Coast time, she's gonna talk about how to fix broken data architectures, really forward thinking stuff. And then that's the So that's the transformation track on the future of cloud track. We start off with the Big Three Milan Thompson Bukovec. At one oclock, she runs a W s storage business. Then I mentioned gig therapy wrath at 1. 30. He runs Azure is analytics. Business is awesome. Paul Dillon then talks about, um, IDs Avery at 1 59. And then our friends to, um, talks about interview Simon Crosby. I think I think that's it. I think we're going on to our next session. All right, so keep it right there. Thanks for watching the Cuban cloud. Uh huh.

Published Date : Jan 22 2021

SUMMARY :

cloud brought to you by silicon angle, everybody I was negative in quarantine at a friend's location. I mean, you go out for a walk, but you're really not in any contact with anybody. And I think we're in a new generation. The future of Cloud computing in the coming decade is, John said, we're gonna talk about some of the public policy But the goal here is to just showcase it's Whatever you wanna call it, it's a cube room, and the people in there chatting and having a watch party. that will take you into the chat, we'll take you through those in a moment and share with you some of the guests And then from there you just It was just awesome. And it kind of ironic, if you will, because the pandemic it hits at the beginning of this decade, And if you weren't a digital business, you were kind of out of business. last 10 years defined by you know, I t transformation. And if you look at some of the main trends in the I think the second thing is you can see on this data. Everybody focuses on the growth rates, but it's you gotta look at also the absolute dollars and, So you know, as you're doing trends job, they're just it's just pedal as fast as you can. It's a measure of the pervasiveness or, you know, number of mentions in the data set. And I think that chart demonstrates that there, in there in the hyper scale leadership category, is they're, you know, they're just good enough. So we'll get to those So just just real quick Here you see this hybrid zone, this the field is bunched But I think one of the things that people are missing and aren't talking about Dave is that there's going to be a second Can you hear us? So the first question, Um, we'll still we'll get the student second. Thanks for taking the time with us. I mean, what do you guys see? I think that discussion has to take place. I think m and a activity really will pick up. I mean, can you use a I to find that stuff? So if I wanted to reset the world stage, you know what better way than the, and that and it's also fuels the decentralized move because people say, Hey, if that could be done to them, mean, independent of of, you know, again, somebody said your political views. and he did a great analysis on this, because if you look the lawsuit was just terrible. But nonetheless, you know, to start, get to your point earlier. you know, platform last night and I was like, What? you know, some of the cdn players, maybe aka my You know, I like I like Hashi Corp. for many by the big guys, you know, by the hyper scholars and if I say the right that was acquired by at five this week, And I think m and a activity is gonna be where again, the bigger too big to fail would agree with Not at the same level of other to hyper scale is I'll give you network and all the intelligence they have that they could bring to bear on security. The where the workloads needs, you know, basic stuff, right? the gap on be a much, much closer, you know, to the to the leaders in orderto I think that's like Google's in it. I just I think that is a multi trillion dollar, you know, future for the industry. So you know, Google has people within the country that will protest contract because I mean, Rob Hope said, Hey, bar is pretty high to kick somebody off your platform. I think they were in there to get selfies and being protesters. Yeah, but my point is that the employee backlash was also a factor. I think you know, Google's got a lot of people interested in, particularly in the analytic side, is that they have to boot out AWS wherever they go. I think it's gonna be a time where you looked at the marketplace and you're And I think John, you mentioned Snowflake before. I remember back in the eighties, when you had open systems movement, I mean, certainly the marketing says that, I think if you don't appeal to developers, if you don't but extensive She said, Microsoft, If you go back and look at the Microsoft So the cloud next Gen Cloud is going to look a lot like next Gen Developer You got a shard, the databases you gotta manage. And if you look at what's happened since Kubernetes was put out there, what it's become the producer off the technology or the product to the consumer. Okay, so the executives think everything is a services business strategy, You know, pay by the drink pricing model and to your point, john toe, actually implement. Yeah, I think like you couldn't see it. I think they're trying to bring the platform by doing, you know, acquisition after acquisition to be a platform the ones that have access to the most data will get the most value. I think you have some thoughts on this. Actually, I lost my thought. I mean, to the extent that you could build an ecosystem coming back to Alan Nancy's premise But we did the trillion dollar baby post with And and the point of Alan Answer session is he's thinking from an individual firm. So if you could see innovations Look at the look into the psyche of a developer like you move from company to company. And that's the promise of cloud infrastructure is code. I say E r P s are the ultimate low code. Daniel Dienes is the CEO of you I path.

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Breaking Down Data Silos | Beyond.2020 Digital


 

>>Yeah, yeah, >>Hello. We're back with Today's the last session in the creating engaging analytics experiences for all track breaking down data silos. A conversation with Snowflake on Western Union Earlier today, we did a few deep dives into the thought spot product with sessions on thoughts about one. Thoughts were everywhere on spot. Take you to close out this track. We're joined by industry leading experts Christian Kleinerman s VP of product at Snowflake and Tom Matzzie, Pharaoh, chief data officer at Western Union, for a thought provoking conversation on data transformation on how to avoid the pitfalls of traditional analytics. They'll be discussing in key challenges faced by organizations, why user engagement matters and looking towards the future of the industry. No Joining Thomas and Christian in conversation is Angela Cooper, vice president of customer success at Thought spot. Thank you all for being here today. We're so excited for what is what this conversation has in store. Handing it over now to Christian to kick things off. >>Hi. So, a few years ago, when when someone asked about Snowflake, the most common answer, it was like, what is snowflake and what do you do? Hopefully in the last couple off months, things have changed and and here I am showing a couple of momentum data points on, uh, where we have accomplished here it Snowflake. So we we have received Ah, a lot of attention and buzz. Recently, we were listed in the New York Stock Exchange And we even though we still think of ourselves as a small start up company, we have crossed the 2000 employees mark. More important, we count with 3 3000 plus amazing customers. And something that we obsess about is the a satisfaction of our customers. We really are working hard. The laboring technology that having a platform for better decisions, better analytics and then the promoters course off 71 depicted here is a testament of that. And last, but certainly not least about snowflake. It's very important that we know that we succeed with our partners. We know that we don't go to market by ourselves. We actually have Ah, fantastic set of partners and of course, thoughts. But it is one of our most important partners. >>Good morning. Good afternoon. Eso Amman Thomas affair on the chief kid officer here at Western Union. It's gonna be a background of a Western union and what we, uh, what we do and how we service our customers. So today we are in over 200 countries and territories worldwide. We have a 550,000 retail Asian network to service all of our customers, uh, needs from what he transfer and picking up in a depositing cash. We also have our digital transformation underway, where we now have educate abilities up and running and over 35 countries with paled options to accounts in over 120 countries. We think about our overall business and how support are over our customers and our services. It really has transformed over the past 12 months with Cove it and it's part of that We have to be able to really accelerate our transformation on a digital front to help to enable in the super those customers going forward. Eso as part of that, You know, a big, big help in a big supporter of that transformation has been snowflake and has been thought spot as part of that transformation. If you go the next to the next slide are our current, uh B I in our illegal tools right to date, uh, have been very useful up until the last one or two years. As data explodes and as as our customer needs transform and as our solutions and our time to act in our time to react in the overall market becomes faster and faster, we need to be able to basically look across our entire company, our entire organization and cross functionally to visit to leverage data leverage our insights to really basically pivot our overall business and our overall model to support our customers and our and to enable those services and products going forward. So as part of that, snowflakes been a huge part of that journey, right, allowing us to consolidate over our 30 plus data stores across the company on able to really leverage that overall data and insights to drive, uh, quick reaction right with the pivot, our business offered to enable new services and improve customer experiences going forward and then being able to use a snowflake and then being put the applications on top of that like thought spot, which allows, uh, users that are both technical and nontechnical to the go in and just, um, ask the question as if the searching on Google or Yahoo or being they can just ask any question they want and then get the results back in real time, made that business call and then really go forward through these is this larger ecosystem as a whole. It's really enabled us to really transform our business and supporter customers going forward. >>Wonderful. Thank you, Tom. Thank you, Christian, for the overview of both snowflake and Western Union. Both have big presence in Denver, which is where Tom and I are tonight. Um, I'm here. I'm the vice president of customer success for Thought spot, and I wanted to ask both of you some questions about the industry and specific things that you're facing within Western Union. So first I was hoping Christian that you could talk to me a little bit about Snowflake has thousands of customers at this point, servicing essentially located data sets. But what are you seeing? Has been the top challenges that businesses air facing and how it snowflake uniquely positioned to help. Yeah, >>so certainly the think the challenges air made. I would say that the macro challenge above everything is how to turn data into a competitive differentiator, their study after study that says companies that embrace data and insights and analytics they are outperforming their competitors. So that would be my macro challenge. Once you go into the next level, maybe I can think of three elements. The first one Tom already perfectly teed up the topic of of silence and the reality For most organizations, data is fragmented across different database systems. Even filed systems in some instances transactional databases, analytical data bases and what customers expect is to have, ah, unified experience like I am dealing with company extra company. Why? And I really don't care if behind the scenes there's 10 different teams or 100 different systems. I just want a unified experience. And the Congress is true. The opportunity to deliver personalized custom experiences is reliant on a single view of the day. The other topic that comes to mind this is the one of data governance, Um, as data becomes more important than a reorganization, understanding the constraints and security and privacy also become critical to not only advanced data capability but do it doing so responsibly and within the norms off regulation and the last one which is something court to tow our vision. We are pioneering the concept of the data cloud and the challenge that that we're addressing there is the problem around access to data, right. You can no longer as an organization think of making decisions just on your own data. But there's lots of data collaboration, data enrichment. Maybe I wanna put my data in context. And that's what we're trying to simplify and democratize access and simplify connecting to the data that improves decisions on all three fronts. Obviously, we're obsessed. That's no bling on on tearing down the silos on delivering a solution that is very focused on data governance. And for sure, the data cloud simplifies access to data. >>Wonderful. Now, I know we we really focused on those data silos is a business challenge. But Tom, going through your digital transformation journey are there specific challenges that you faced with Western Union That thought spot and snowflake have helped you overcome? >>Yeah. So? So first off fully agree what Christian just said, right? Those are absolutely, you know, problems that we faced. And we've had overcome, um, service, any company right being able to the transforming to modernize the cloud. Um, for us, one of the biggest things is being able to not just access our information, but have it in a way that it can be consumed, right? Have it in a way that it could be understood, right? Have it in a way that we can then drive business business decision points and and be able to use that information to either fix a problem that we see or better service our customers or offer a product that we're seeing right now is a miss in the marketplace to service in a underserved community or underserved, um, customer base. Also, from our standpoint, being able toe look, um um, uh and predict in forecast what's going to happen and be able to use that information and use our insights to then be proactive and thio in either, You know, be thoughtful about how do we shift our focus, or how do we then change our strategy to take advantage of that for that forecast in that position that we're seeing into the future? >>Wonderful. I've heard from many customers you could not have predicted what was going to happen to our businesses in the year 2020 with the traditional models and especially with what did you say? 30 plus different data silos. Being able to do that type of prediction across those systems must have been very, very difficult. You also mentioned going through a digital transformation at Western Union. So can you talk to me, Tom? A little bit about kind of present day? And why? Why is it important to enable your frontline knowledge workers with the right data at the right time with the right technology? >>Yeah, so? So you're spot on, by the way. But, uh, no one predicted that that we would have a pandemic that would literally consume the entire globe right And change how consumers, um uh, use and buy services and products, or how economies would either shut down or at the reopening shut down again. And then how different interests to be impacted by this? Right. So, uh, what we learned and what we were able to pivot was being able to do exactly what you just said, right. Being able to understand what's happening the date of the right time, right then being able to with the right technology with the right capabilities, understand? what's happening. I understand. Then what should our pivot be? And how should we then go focus on that pivot to go into go and transform? I think it's e. It's more than just just the front lines. Also, our executives. It's also are back office operations, right, because as you think through this, right as customers were having issues right, go into retail locations that were closed. It end of Q one Earlier, Q two. We obviously had a a large surplus right of phone calls coming into our call centers, asking for help, asking for How can we transact better? Where can we go? Right? How do we handle the operationally? Right? As we had a massive surge onto our digital platform where we were, we had 100% increase year over year in Q one and Q two. How do we make sure that our platform the technology can scale right and still provide the right S L A's and and and and the right, um uh, support to our internal customers as well as our extra customers in the future? Eso so really interesting, though, you know, on on on the front line side, our sales staff, right? And even our front line associates with our agent locations A to retail side, you know, for us, is really around. How do we best support them? So how do we partner with them to understand? You know, when a certain certain governments or certain, uh, regions were going toe lock down, how do we support them to keep them open, right. How do we make them a essential service going forward? How do we enable them? Right, the Wright systems or technology to do things a bit differently than they have in the past to adopt right with the changing times. But, you know, I'll tell you the amount of transformation in the basement we've done this year, I think you know, has a massive and actually on Lee, you know, created a larger wave for us to actually ride into the future as we can, to base to innovate, you know, in partnership with both thought spot and with the snowflake into the future. >>Absolutely. I've seen many, many a industry analyst reports talking about how companies now in 2020 have accelerated that digital transformation movement because of current day. In current time, Christian What are you seeing with the rest of the industry and other global companies about enabling data across the globe at the right time? >>Yeah, so I can't agree more with with with with what? Tom said. And he gave some very, um, compelling and very riel use cases where the timeliness of data and and and and and at the right time concept make a big difference. Right? They aske part of our data marketplace with snowflake with deliver, for example, um, up to date low ladies information on, uh, covert 19 data sets where we're infection spiking. And what were the trends? And the use case was very, very riel. Every single company was trying to make sense of the numbers. Uh, all machine learning models were sort of like, out of whack, because no trends and no patterns may make sense anymore. And it was They need to be able to join my data and my activity with this health data set and make decisions at the right time. Imagine if if the cycle to makes all these decisions waas Ah, monthlong. You would never catch up, right? And he speaks to tow a concept that it that is, um, dear, it wasa snowflake and is the lifetime value data right? The notion of ableto act on a piece of data on an event at the right time and obviously with the slow laden see it's possible, makes a big difference. And and there is no end of example. Stomach gives her all again very compelling ones. Um, there's many others, but if you're running a marketing campaign and would you want to know five minutes later that it's not working out, you're burning your daughters? Or would you want to know the next day? Or if someone is going to give you you have a subscription based business and you're going toe, for example, have a model that predicts the turn of your customer? How useful is if you find out Hey, your customer is gonna turn, but you found out two months later. Once probably you are really toe action and change the outcome. Eyes different and and and this order to manage that I'm talking about days or months are not uncommon. Many organizations today, and that's where the topic of right technology matters. Um, I love asking questions about Do you know, an organization and customers. Do you run data, transformations and ingests at two and three in the morning? And the most common answer is yes. And then you start asking why. And usually the answer is some flavor off technology made me do it and a big part of what we're trying to do, like what we're pioneering is. How about ingesting data, transforming data enriching data when the business needs it at the right time with the right timeliness? Not when the technology had cycles. So they were Scipio available, so the importance can't be overstated. There is value in in in analyzing understanding data on time, and we provide technology and platform to any of this. >>That's such a good point. Christian. We ended up on Lee doing processes and loading in the middle of the night because that's what the technology at that time would allow. You couldn't have the concurrency. You couldn't have, um, data happening all at the same time. And so wonderful point that stuff like enables. I think another piece that's interesting that you guys a hit on is that it's important to have the same user experiencing user interface at the right time. And so what I found talking to customers. And Tom what? You and I have discussed this. When you have 30 different data sets and you have a interface that's different, you have a legacy reports system. Maybe you have excel on top of another. You have thought spot on one. You have your dashboard of choice on another, those different sources in different ways. To view that data, it can all be so disjointed. And the combination of thought spot with snowflake and all the data in one place with a centralized, unified user experience just helps users take advantage off the insights that they need right at that right moment. So kind of finishing up for our last question for today I'm interested to hear about Christian will go back to you quickly about what do you see from snowflakes? Perspective is ahead. Future facing for data and analytics. >>One of the topics you just alluded toe Angela, which is the fact that many data sets are gonna be part of the processes by which we make decisions and that that's where were the experience with thoughts but a single unified search experience for a single unified. Um automatic insects, which is what's para que does That is the future, right? I I don't think that x many years from now on, and I think that that X is a small number. Organizations are going to say I had some business activity. I collected some data. I did some analysis and I have conclusions because it always has to be okay, put it in context or look at industry trends and look at other activity that can help him make more sense about my data. The example of tracking they covert are breaking is ah, timely one. But you can always say go on, put it in context with, I don't know, maybe the GDP of the country or the adoption of a platform and things like that. So I think that's ah big trend on having multiple data sets. Contributing towards better decisions towards better product experience is for better services. And, of course, Snowflake is trying to do its part, is doing its part with vision and simplify answers today and the answer on hot spot simplifying blending the interface so that would be super useful. The other big piece, of course, is, um, Predictive Analytics people Talk machine Learning and AI, which is a little bit to buzz worthy. But it is true that we have the technology to drive predictions and and do a better job of understanding behaviors off what's supposed to happen based on understanding the best and the last one. If if if I'm allowed one. Exco What's ahead for data industry, which sounds obvious, but But we're not all the way. There is both cloud the adoption and moving to the cloud as well as the topic of multi Cloud. Increasingly, I think we we finally shifted conversations from Should I go to the cloud or not? Now it's How fast do I do it? And increasingly what we hear is I may want to take the best of the different clouds and how doe I go in and and and embrace a multi cloud reality without having to learn 100 plus different services and nuances of services on on every car and this work technologies like snowflake and thoughts about that can can support a different multiple deployment are being well received by different customs, nerve fault, >>Tom industry trends, or one thing I know. Western Union is really leading in the digital transformation and in your space, What's next for Western Union? >>Yeah, so just add on Requip Thio Christian before I dive into a Western Union use case just to your point. Christian, I really see a convergence happening between how people today work or or manage their personal life, where the applications, the user experiences and the responses are at your fingertips. Easy to use don't need to learn different tools. It's just all there, right, whether you're an android user or an apple user rights, although your fingertips I ask you the same innovation and transmission happening now on the work side, where I see to your point right a convergence happening where not just that the technology teams but even the business teams. They wanna have that same feature, that same functionality, where all their insights their entire way to interact with the business with the business teams with their data with their systems with their products for their services are at their fingertips right where they can go and they can make a change on an iPad or an iPhone and instant effect. They can go change a rule. They could go and modify Uh uh, an algorithm. They can go and look at expanding their product base, and it's just there. It's instant now. This would take time, right? Because this is going to be a transformational journey right across many different industries, but it's part of that. I really see that type of instant gratification, uh, satisfaction, that type of being able to instantly get those insights. Be able thio to really, you know, do what you do on your personal life in your work life every single day. That trend is absolutely it's actually happening. And it's kind of like tag team that into what we're doing at Western Union is exactly that we are actually transforming how our business teams, uh, in our technology teams are able to interact with our customers, interact with our products, interact with our services, interact with our data and our systems instantly. Right? Perfect example that it's that spot where they could go on typing any question they want. And they instigate an answer like that that that was unheard of a year ago, at least for our business. Right being able to to to go and put in in a new rule and and have it flow through the rules engine and have an instant customer impact that's coming right. Being able to instantly change or configure a new product or service with new fee structure and launch in 15 minutes. That's coming, right? All these new transformations about how do we actually better, uh, leverage our capabilities, our products and our services to meet those customer demands instantly. That's where I see the industry going the next couple of years. >>Wonderful. Um, excited to have both of you on the panel this afternoon. So thank you so much for joining us, Christian and Tom as just a quick wrap up. I, you know, learned quite a bit about industry trends and the problems facing companies today. And from the macro view with snowflake and thousands of customers and thought spots, customers and Western Union. The underlying theme is data unity, right? No more fragmented silos, no more fragmented user experiences, but truly bringing everything together in a governed safe way for users. Toe have trust in the data to have trust in what to answer and what insight is being put in front of them. And all of this pulled together so that businesses can make those better decisions more informed and more personalized. Consumer like experiences for your customers in modern technology stacks. So again, thank you both today for joining us, and we look forward to many more conversations in the future. Thank you >>for having me very happy to be here. >>Thank you so much. >>Thanks. >>Thank you, Angela. And thank you, Tom and Christian for sharing your stories. It was really interesting to hear how the events of this year have prompted Western Union to accelerate their digital transformation with snowflake and thought spot and just reflecting on alot sessions in this track, I love seeing how we're making the search experience even easier and even more consumer like in that first session and then moving on to the second session with our customer Hayes. It was really impressive to see how quickly they'd embedded thought spot into their own MD audit product. And then, of course, we heard about Spot Ike, which is making it easier for everybody to get to the Y faster with automated insights. So I'm afraid that wraps up the sessions in this track. We've come to an end, But remember to join us for the exciting product roadmap session coming right up. And then after that, put your questions to the speakers that you've heard in Track two in I'll meet the Experts Roundtable, creating engaging analytics experiences for all. Now all that remains is for me to say thank you for joining us. We really appreciate you taking the time. I hope it's been interesting and valuable. And if it has, we'd love to pick up with you for a 1 to 1 conversation Bye for now.

Published Date : Dec 10 2020

SUMMARY :

we did a few deep dives into the thought spot product with sessions on thoughts about one. the most common answer, it was like, what is snowflake and what do you do? and as our solutions and our time to act in our time to react and I wanted to ask both of you some questions about the industry and specific things that you're facing And for sure, the data cloud simplifies access to data. that you faced with Western Union That thought spot and snowflake have helped you overcome? to either fix a problem that we see or better service our customers or offer Why is it important to enable your frontline knowledge ride into the future as we can, to base to innovate, you know, in partnership with both thought spot and with data across the globe at the right time? going to give you you have a subscription based business and you're going toe, and loading in the middle of the night because that's what the technology at that time the adoption and moving to the cloud as well as the topic of multi Cloud. in the digital transformation and in your space, What's next for Western Union? Be able thio to really, you know, do what you do on your And from the macro view with snowflake and thousands of customers for me to say thank you for joining us.

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Sarah Cooper | AWS re:Invent 2020


 

>>from around the globe. It's the Cube with digital coverage of AWS reinvent 2020 Special coverage sponsored by AWS Global Partner Network. Right. Welcome back to the cubes. Live coverage of AWS reinvent 2020 were virtual this year. We're not in person. We have to do it remote but the Cuba's virtual And I'm John for your host here with Cube Virtual next guest, Sarah Cooper, who is the general manager of the i o T Solutions with a W s. Sarah. Great to see you. Eso you last year in person. In real life, now we're remote. But thanks for coming on. Thank you. >>Thanks, John. Always good to be on the Cube and great to see you again. I don't know how many years it's been from our initial meeting, but it's been a few. >>Well, we gotta we gotta cube search engine. You were on in 2016, but we saw each other last year on when we're riffing on the i o t. News. A lot of great stuff. I mean, from Speed Racer all the way down through all the industrial stuff. Even more this year. But two things that jumped out at me this year. War is the carrier keynote and also the BlackBerry kind of automotive thing again speaks to kind of two megatrends. Obviously, automotive will get to a second, but the carrier announcement was really interesting. You guys did this thing and I was so impressed with the cold chain, uh, product. It was the connected cold chain. It was called, Um, this is where the carrier, which is known for air conditioning This is critical I o t devices that stays with the vaccines involved. Take a minute to explain what the cold chain connected cold chain project waas. >>Yeah, absolutely. So. So we worked closely and are working closely with Carrier on on a product called Links Now Cold chain. Um, as Dave Gitlin, the CEO of Carrier, described in Andy's keynote eyes about moving perishable goods, things that need certain temperature ranges from point A to point B and that usually it sounds simple. Uh, that's not quite so simple. It's usually you know, least you know, 5 to 25 hops, sometimes as much as 40. Andi zehr these air partial goods This is food. This is medicines. This is vaccines. Very hot topic at the moment. And today you know you're moving between ships and those big tractor trailers, and you've got warehouses with refrigeration units and you've got retail grocery stores with refrigeration units thes air, all different data sources that are owned by different. You know, members of that supply chain that value chain and to end. And so what links does is it pulls the data from all of the curier equipment and then pulls that data and looks across all of this information, using things like machine learning to draw inference and relationship and then be allows us to be able to make smart recommendations on things like routes. Or, if you know, a particular produce might need to stop before its original event to make sure it's got long shelf life. It allows us basically to provide that transparency and toe end, which is so difficult because of the number of players. And it's in part due to curious breath of products. And then, you know, with AWS, we're bringing the digital technology side. We got the i o t. The M l. A lot of big data processing pieces, eh? So we're really excited about that. I have to say It's one of the easiest projects to hire for when you talk about making sure that we're able to reduce food waste from the current 30 to 40% or that we're working on making sure that vaccines are efficacious by the time that they get a vaccination site, engineers sign up pretty quickly. >>You know the cliche. You know, mission driven companies. They're always kind of like people love the work for mission driven companies. In this case, you have a project and group that literally is changing the world. If you think about just the life savings on the on the on the vaccine side, that's obvious. We all can relate to that now with covert on full display. But just in terms of energy consumption, on food, ways to perishables if you get the costs involved to society, hunger around the world. Uh, just >>food is >>just wasted, and there are people starving, right? So when you start looking at this as an instrumentation problem, right, it gets really interesting. So you mentioned supply chain value chain. This is I o t potentially, even Blockchain again. This is a key change. The world area. You guys have a multi year deal with Carrier, So validation. What does that mean? Specifically, you guys gonna provide cloud services? Um, what's that all mean? >>Yeah. So we were bringing our engineering talent as this carrier. This is a code development, so we're actually jointly developing together. They bring a lot of the domain expertise they bring, you know, years and years of experience in refrigeration, Um, and in, you know, track and trace of these products. And we bring engineers who have vast experience at scale in these kinds of inference, challenges and and data management and data quality. And so it's really kind of bringing the best of both worlds. And you see this happening more and more. I think in general, where you've got a company like AWS that has strong digital expertise and a history of product innovation, working with customers that are very innovative themselves, but typically have been innovative in in, you know, traditional hardware products and the two worlds coming together to make sure that we can really solve some of the big challenges that are facing our society today. And, um, again, you know, it's great to wake up in the morning and get to work on a project that has that kind of impact. >>Well, before we move on to the whole BlackBerry automotive thing, which is another whole fascinating thing share something that people might not know about this carrier project. That's important. Um, whether it's something anecdotal, something that you know, Um, that's important. What, what what's what's What else is there that's game changing that you think is important to point out? >>Yeah, you know, I don't know that when we first started working with Carrier on on scoping this project that I had really thought through all the different players that are touched by cold chain. Um, certainly we've got a number of them within Amazon with our our fulfillment technologies and our grocery stores. That that's logical. Um, you think about the shippers and people who are out, you know, um, farming. And you know, I mean, crabmeat is something that moves in these big refrigerated containers, but actually there's there are transportation companies. There's drivers of these big rigs that need to make sure that they're being that they have fuel consumption management. You've got customers, you know, really kind of throughout that piece, freight forwarders. And so really the breath of the people that are touched, not just you and I is consumers of of perishable goods and fruits and produce on DNA medicines, but also really, that full end to end ecosystem on that's That's both the exciting part from A from a business standpoint, but also the exciting part from the technology stand. >>Well, it's great work, and I applaud you for it's one of those things where foodways isn't just a supply chain impacts the rest of the world because you're more efficient. You could distribute food, toe other places where people are hungry and just its overall impact is huge trickle effect. So impact is huge. Okay, now let's talk about the automotive peace. Because last year we had on the Cube folks from BlackBerry and remember them came on like BlackBerry. Isn't that the phone that went extinct by the iPhone? No, no. There's a whole nother io ti automotive thing around. Ivy Ivy? Why intelligent vehicle data platform? You guys just announced a multiyear agreement with them to develop that product combined with some of the I O. T and machine learning. Could you take him in to explain what this relationship is. What does it mean? What does it mean for the industry? >>Yeah, it's It's similar to the carrier relationship. You know we are. We're engineering together. Um, in this instance Q and X, which is a division of BlackBerry, is in 175 million vehicles. I mean, just think about that. They're running under the covers, and they are. They are a safety security layer and a real time operating system. So you know, when you think about all of the products, really end end in Q and X isn't just in automotives. It's in nuclear power plants. It's in manufacturing automation. It's one of those products that that you probably benefit from, but you didn't know it. Um, and in the automotive space, it's the piece that manages the safety certified layers of data coming off of sensors in the car. And so, fundamentally, what we're doing with Ivy is we're up leveling that information today. If you think about a car, you've got 1500 suppliers that are all providing parts into that far, which means that different makes and models have different seats. Sensors to give you wait in the back, you know, seat as an example. And so if do you want to write an application that tries to determine if that weight in the back seat is your dog or not, my dog happens to be bothering me at the moment. Z. >>That's one of the benefits of working at home. You know? >>Absolutely. So we'll use him as an excuse here. But if you want to know if that's a dog on the back seat, um, being able Thio, then figure out the PC electric measurements and the algorithms, um means you have to know what sensors air in that back seat, which means you got to write essentially an application Pir sensor manufacturer for vehicle make and model That doesn't work so fundamentally What Ivy does, is it? It abstracts away the differences between the vendors and then it up levels information by using machine learning and analytics running in the car. To be able to allow a developer to say, you know, a P I. Is there a dog in the car like How simple is that? I don't have to figure out what the weight measurement is. I don't know. I have to know if there's cameras in the car or if there's some other way to know. If the dog I just need to ask, Is there dog in the car? And the A P. I, for my view, will tell you yes, No, or I don't know, you know, because sometimes there isn't the technology to know that. And then the application developer can then use that information to build delightful experiences, things that make your dog behave, hopefully, things that might help protect them on a hot day. Um, you know, in things where you know that if there's a child in the car, you don't play explicit lyrics. If they're fighting in the back seat, you make sure that the cartoons go off until they behave themselves and cartoons come back on. There are lots of in vehicle experiences that can be enabled by this as well as vehicle operations. So, you know, being able to do >>yeah and all that stuff. >>Yeah, Selective recalls making sure that Onley cars that are actually affected need to come in and making sure that that you know, that's that's quantified and that, you know, it is actually safe to drive to the point of recall. All of that could be done on a vehicle by vehicle basis. >>So are you competing with car companies now? >>No, fundamentally, the oe EMS are the Are the companies that that the car manufacturers are those that end up delivering this capability and they own the data. You know, this isn't something where BlackBerry or A W S owns the data the auto manufacturers dio so it's there platforms to make a delightful experience out of, um, we're just helping to make sure that that's as easy as possible and opening up. You know, the potential innovation so that it's, you know, it's certainly their developers internally. But if they want take advantage of the millions of AWS developers now, they could do that. >>Sarah, Great to have you on one of the things. I just want a final questions or final point. Let's get your reaction to Is that it seems to me with the cloud in this post covert scale error when you start to get into edge, um, you know, industrial I o t. You hear things like instrumentation supply chain, these air buzzwords, these air kind of characteristics all kind of in play. But the other observation is partnerships, arm or co engineering. Co development vibe. Is that just unique? Thio what you're doing? Or do you see this as kind of as a template for partnering? Because when you start to get these abstraction layers, the heavy lifting can be under the covers. You have this enablement model. What's your quick take on this? >>Yeah, I think we talk about undifferentiated heavy lifting, a lot of Amazon on defunding mentally. That's different for each industry. And he talked about that. His keynote. And so I think you know you'll see more and more co development and co engineering coming from from companies across when we have big technical challenges and these air complex problems to solve it takes a village >>awesome. Sarah Cooper Thanks for coming on GM of Iot. TIF Solutions A. The best to great success stories. The carrier and Blackberry, one Automotive with Black Braids operating system that powers the safety and for cars and, hopefully, future of application, development and carrier, with the cold connected chain delivering perishable goods, vaccines and food. Changing the game. That's a game changer. Thanks for coming on. >>Thanks, John appreciate. Always good to see you. >>Okay. Cube coverage. Jump shot for your host. Stay with us from or coverage throughout the day and all next couple weeks. Thanks for watching. Yeah. Mhm.

Published Date : Dec 4 2020

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Tomer Levy, Logz.io | AWS re:Invent 2020


 

>> Narrator: From around the globe it's theCUBE with digital coverage of AWS reinvent 2020. Sponsored by Intel, AWS and our community partners. >> All right, you're continuing coverage of AWS reinvent 2020 virtual event. We get the pleasure of covering this show like no other AWS reinvent. We are pulling in from the other side of the world Tomer Levy, CEO of Logz.io. First time Cuber so we're going to ease them into it but it's going to be a great conversation. I'm Keith Townsend at CTO advisor. Tomer, welcome to the show. >> Keith, thank you for having me. I'm super excited to be here. >> You know what? We love having founders here on theCUBE. We have a long history of having deep conversations with builders and we're probably the show for builders. AWS reinvent is virtual. However, I think the spirit of re-invent is highlighted in companies like this. We've seen a lot of observability companies sprout up around the industry. AWS is a big, big magnet for these types of solutions. What's the assets Logz.io and how are you guys differentiating yourselves in this crowded space? >> Yeah, absolutely Keith you see observability is so fundamental to building applications on AWS that as companies develop more applications, they have to have solid observability. And we have a mission and our mission is to enable develop engineers and any engineer out there to use open source to run their observability. So when we were developers we wanted to use open source but we had to compromise on a proprietary solution. We decided to build the company so engineers can use the observability tools they're already using for logging, for metrics, for tracing, Whatever they're already using we want to enable them to use that at scale on AWS. So it's easy to use, it's super smart and the data is coordinated. And I think fundamentally it's what we're doing very differently in the market. There is no other company in the market today that takes the best open sources and bring them together as one super strong platform and we're proud to be that company. >> Well, when you say there's no other company doing open source the way that you guys are doing it, that really intrigues me especially as we look at this from the angle of Cooper Netties, the CEO of the leading virtualization company called Kubernetes, the doubts home of the internet. How do you see the intersection of opensource observability in kubernetes especially in the public cloud? >> Yeah, for sure. People say that kubernetes is almost the operating system of the future and why do people use kubernetes? They use it to make sure they can run multiple microservices. They can take their application which used to be a monolith and put it in a distributed way. So it becomes so much harder to monitor or to troubleshoot even to secure applications. So the way we built Logz.io was really designed for companies that are moving into the cloud, companies moving into kubernetes, into microservices and by having logs and metrics and traces all work together through the best open sources. I think we can help customers really get the visibility and just accelerate the software delivery. Just provide better service to their customers. >> So Levy, walk me through that journey. What is it like for a developer to come from their traditional open source roots and enter the cloud where they're melding public cloud services in AWS alongside their tools that they're using in observability. How do you help ease that transition? >> Yeah, absolutely Keith because one of the main drivers for companies adopting tools like Logz.io is actually the migration to AWS. So imagine now migration to a new ground, what do you have to think about first? Do I have the glasses? Can I see what's going on? Like when I see what's going on, I feel more confident. So if I'm now using, let's call it elk or using the open-source Grafana or using tools like Jaeger, which are all open sources too that we offer as part of our platform. So when I use these tools I'm using them to get visibility into my own application, my own infrastructure. So Logz.io faster transition to Logz.io is super easy. This is the whole notion of having an open source compatible platform. So I want to move to Loz.io, everything that worked with my open source currently still works with Logz.io but now when you move to the cloud Logz.io on AWS, we have a very strong relationship so all the services are automatically monitored. You have pre-configured dashboard, everything is interconnected so just when I jump into the AWS platform I immediately get visibility of my existing apps and of the AWS infrastructure. And that eventually helped me become confident, grow and deliver faster on AWS. >> So again this is a conference full of builders but you used the term devOps. We're starting to see a bleeding of DevOps and builders or operations and builders come together. One of the big trans and DevOps and observability is AI and machine learning. What are some of the features of AI and Machine Learning you guys are bringing to bear to this market? >> Yeah, listen I'm a big believer in AI. You know, the amount of data that companies like Logz.io have to ingest and our customers have to process. It's just something a human being cannot possibly understand. It's like billions and millions of lines of data. So this is where we bring machines to help humans. I'll give you one example, right? If you're a DevOps engineer and you see an issue in your logs, what do you do? You usually copy that and putting it into Google and you'll end up on stack overflow, maybe on GitHub, maybe on another website. What we have done is we've scraped the web and we have learned from any user on our platform. So we actually know which log line is important and which one is not. So when companies send a log line, our AI automatically scans it and says, "Hey, here are the billion log lines. No one cares about but here is one that you should really look at right now because either you know half a million people that were searching for it. There are 7,000 alerts on this and it just happened to you. Keith look, maybe you should jump in and look at that". This is where AI makes us just better operate or better DevOp people and not kind of try to replace us. >> So I'm a technical founder, you're a technical founder, theCUBE loves supporting founders. One of the advantages of being the CEO of your company is that you get to decide the culture and the mission of your company. Talk to me about the people side of your organization and how you're making a change for the better. >> Yeah, absolutely. You know, it is a privilege and to the privilege to start and come with a mission that you want to change something in the world and we were just two developers, a staff, my co-founder and myself having to use a product we didn't want to use and you know still really wanted to use an open source product. So we said let's build the company around that and this is kind of set the mission for the company as the company evolved, so is our mission. It evolves from logging to monitoring, to tracing and we also added a cloud SIEM solution all based on open source. So we're going to DevOps engineers and any engineers and we tag any engineer we tell them, "Hey, you can use the best open source tools in the cloud is one platform without compromising". And that's something that really is very differentiated today and I'm very humbled and excited to be part of this journey and I think the team at Logz.io is as well. >> You know I'm always intrigued about this journey to the cloud. Security is one of these things that intrigues me especially as we look at something as mature in the way open source. We often associate open source with public cloud, cloud native but open source is as old as technology itself. So there is a lot of practices that we bring from legacy, traditional infrastructures into the public cloud. So talk to me about that transition of security and security models? How does observability help to either take our existing tools and migrate them to the public cloud or adopt all new cloud native tools in the public cloud? >> Yeah, for sure. I think security is probably together with observability. One of the top priority that when you think about CTOs and VP of Engineering and CSOs, they're concerned about. So we've taken the observability path and bringing better glasses to our users and then on the security side there's a whole market called the SIEM market where companies look at detecting threats, investigating them and most of these tools were that companies use our legacy, incumbents and for design on their own premises world. And are not really a fit for the dynamic world of kubernetes and the cloud. And this is when we decided a couple of years ago to launch a product in that space and today this product is extremely successful. We have customers protecting their AWS environments across the board. So basically with one product for observability, you can with a single checkbox enable security and then you can detect threats. You can look at kind of the common pitfalls of AWS environment and how you can avoid them. And eventually when you see a threat, you can use our tool to investigate and find the root cause in a tool which was designed on AWS for AWS. And it's really designed for the kind of the native cloud environment rather than the on-premise as well. >> Now, is there an integration between the AI ML law of management and the threat management solutions from our observability perspective? >> Yeah, for sure. This is the beauty, it's all one data platform. So customers ship their data, loads, metrics and traces into one place and then we start to look at how can we provide more value on the data, right? How can we look at the logs from an operational perspective and tell you, "Hey, your production might be going down because of a production risks or maybe we can provide you threat intelligence". We can enrich the data and tell you, "Hey, we think you're undergoing an attack right now". So this is all done by users and it is all enraged by AI that provides more visibility, more enrichment of the data and just advice on where to look. >> So Tomer levy, CEO, founder of Logz.io. You're now a few belong. Thank you for joining the show. I hope you have a very successful AWS reinvent. Speaking of AWS reinvent, theCUBE's nonstop coverage of AWS reinvent continues. Watch some of the world's greatest builders, innovators get challenged on their vision and for us to understand and appreciate the work that's been done in this dynamic community. Continue to watch this coverage and more. Talk to you next interview on the CUBE's coverage, of AWS reinvent 2020. (soft music)

Published Date : Dec 2 2020

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