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Grant Courville, Blackberry QNX | AWS re:Invent 2019


 

>>LA from Las Vegas. It's the cube covering AWS reinvent 2019 brought to you by Amazon web services and along with its ecosystem partners. >>Welcome back to Vegas, Lisa Martin with John farrier. We are live at AWS reinvent in the expo hall at the sands convention center. There's tons of people in here. You could probably hear some of the background AWS expecting 65,000 or so folks. John, how many of those 65,000 and have you talked to in the last two days? >>Well, I can hear all the conversations happening at once. It's about hybrid cloud, IOT edge data, machine learning. my head's going to come. >>I was going to say lots of cool stuff. John and I are pleased to be joined by Greg Coralville, the VP of products and strategy for Blackberry Q. Next group. Welcome to the program >>to be here with 65,000 of our closest friends. >>His friends. Exactly. So Blackberry, cute X. What's it all about? >>What's it all about? Well, we do software. We do embedded software for mission critical systems at this event, at the AWS reinvent over showing a software and a really cool car, a karma, and we're connecting it to the AWS IOT backend services and showing some really, really cool use cases. Some of which are near term summer, which are a bit longer term are pretty exciting. Take a quick minute to describe Kunis. Is background acquired by Blackberry system history legacy? Exactly. Just take a quick minute to explain that. So we were founded in 1980 and then developing software for mission critical devices and medical, industrial. And then we started developing software for automotive in 1998 so we've been in automotive for about 20 years and developing originally an infotainment and then digital instrument clusters, telematic systems, gateways, safety systems, acoustics systems, pretty much becoming the software platform in the car because in the car, the car, the software is to be reliable, safe, secure. >>So we're trusted to deliver that. In automotive, we were acquired by Blackberry in 2010 and we're bringing the best of Blackberry and automotive and all of our other markets. So Lisa and I always talk about IOT is RPA automation. All this stuff's going on. But one of the things that comes up is we're trying to grok what's the software development environment in the cloud, in the car, and a Amazon one by having great API APIs. Yep. That was one of their core design principles. Is there a similar design principle from a car standpoint? Because if I'm an app developer, I just love, I have my mobile app sit on the car, right? But I don't want to have to become an expert on all the nuances of is there a connector? So is there going to be multiple platforms? What's the, what's the principle? Can you explain that a great question and great observation. >>So cars traditionally have been proprietary, pretty much closed systems and started open up with CarPlay and Android auto or all of a sudden you saw your mobile device being able to communicate with the car and now I could run Android apps, I could run iOS apps and started to open it up a bit. And now what you've seen is cars are becoming more connected, they're becoming more automated, eventually autonomous. Um, they're definitely, and what you're seeing in the car is in order for that car to really evolve and to offer connected services and shared mobility and the electrification that's occurring, the automotive industry is going through a disruption. We've all heard that and it really is true. So to the point where the electronics in the car, the networks in the car, the software in the car, it's getting completely redesigned and you're seeing a lot more high end processors. >>You're seeing safety critical systems, which have always been in cars, but now you're seeing a lot more complexity. And that speaks to exactly what we do. So where that car's going, if you think about it, is moving to more of a software platform. You have applications and mobile devices. Why? Because you've got Android and you've got iOS. That car is moving to that sort of a common platform where with the help of AWS connected services, the cubix Blackberry Punic software platform in the car, all of a sudden that'll open the door to that kind of environment to applications, to connected services. And that's exactly where it's going. So connectivities, it's here and it's going to be predominant through a pretty much all the vehicles coming off the line in the coming years. So you're going to see the connectivity and now we can bring the services and the apps to that vehicle. But at the same time you got to keep it safe, got to keep it secure. Gotta keep it reliable. You know, it's the classic mobile device, bingo literal device on wheels, right of two ton mobile device on wheels. >>Doc disruption sounds really cool and it's consumers. We just had this expectation that we can have whatever I want, the whole experience I want. And obviously as everything evolves, we want it to be safer and safer. And as there's laws and regulations that govern, Hey, you're going to get hefty fines if you're seeing with this device and you're driving. But disruption is really challenging, right? We talked, we got some great examples yesterday on stage with Andy Jassy of Goldman Sachs, right? How many years old are they and how they have leveraged disruption to revolutionize their consumer business or healthcare revolutionizing. I'd love to get your perspective on what are some of the automakers that are bleeding edge going, we get it. We want to work with you guys so that they understand that this the, you know, the, the mobile devices, the connected device on wheels is going to be transformative for their business. >>Good point. So first of all, every automaker we work with and we work, we work with almost 50 auto makers and we're over a hundred. We're in over 150 million vehicles and multiple systems in the cars. They're all putting safety first. That's never really changed. But that remains primary, primary objective. And to your point is how do you maintain that safety net reliability while at the same time opening the door to connectivity, making sure that vehicle is secure and resilient to attacks and whatnot. And you've seen some of those attacks in the past. And the industry is learning. Um, but that's, that's exactly what, that's what speaks to us and what we do. Same thing with AWS. If you think about what we do, we're plumbers. We, we build plumbing in the car, AWL splits, plumbing in the cloud. And I've had that call, those conversations with AWS and they're like, yeah, we're plumbers. >>And I said, so are we, we're going to get along great. But to your point, we have to keep our eye on security. Our definitely our eye on privacy and safety. And that's exactly what we do. As much as we all want the consumer apps and the connected experience at the same time, we can't compromise on that. So the good thing in automotive is there's a automotive safety standards, ISO two, six, two, six, two and whatnot, which we've certified our products to and we're going to keep doing that and keep delivering that software in the car. But that's awesome for 0.2 ton mobile device on wheels. So we got to always be aware of that. Great opportunity. People want more conduct and safety too. And that's a huge thing. Security and safety. I want to get to that in a second, but I got to ask you, um, what is the relationship that you guys have with Amazon? >>Could you explain that? And what are you guys doing at reinvent this year? Is your leg a presentation demo? Take a minute to explain the relationship between queen Nixon and Amazon web services and what you're showing here. Well, we're in the connected home exhibit. In fact, we're in the quote unquote garage where we've got a vehicle, a beautiful karma Rivero GT. And I was told it's the first time there's actually a car at reinvent. So that was pretty cool. And it's a cool car if you get a chance, come on over. And what we've done is we've taken the karma vehicle and we've actually connected it to AWS IOT. So if you think about what we do, we do software in the car, as I was saying earlier. And then we worked with the Amazon team, with the AWS team to say, okay, what can we do? So one of the things we're doing is we're doing battery monitoring and prediction in terms of the life of the battery. >>That's one of the things that we're doing. The other thing we're doing is personalized cockpit, which is, which is pretty exciting. And, and the last thing we're doing is kind of a business to business demonstration, um, where it's data orchestrations. If you think about the vehicle, there's a lot of sensors on the vehicle, a lot of information available on the vehicle. And what we're doing with AWS is pulling information from the vehicle, putting it in the cloud. And then we've got a few examples that we're using. So one of them is an application for an auto detailing company where they might want, you might want to have your vehicle detailed where we can make the position of your vehicle available, GPS, the VIN number. So the identify the identification of the vehicle. Um, and then you could actually contract with that expert detailings what we called them to come to your vehicle, clean the vehicle, detail your vehicle within a finite period of time securely. >>And then you'll get notified when it's done and whatnot. We're doing facial recognition in the vehicle and we also put some ML in machine learning in the car. We're actually showing gesture recognition where I can fold the mirrors with a, with a peace sign or victory signs. I could have the mirrors fold in. Uh, I can, I can interact with the infotainment system. I can personalize the music and whatnot. So really personalizing the cockpit. But all through the power of AWS. Sorry, what are we going to have to the car flying cars? Come on Jetsons flyers. I love this coming. Maybe not the flying carpet. Wow. Okay. Flying cars. Fine. I mean, I always say anything else that's in star Trek or star Wars will be invented. So I'm respecting some flying vehicles. All fun aside. Yeah. Now the serious conversation is safety and security. >>Worst case scenario, my car is hacked. Take over. This is a fear. Again, it's the worst. It's a doom season here. Those stories are straight. All IOT device. It's a car. How do you guys view the security posture? Um, good question. This is concerned. It might be on people's mind. Yeah. And that's what really speaks to where our company has been for almost four decades now. You know, when people would ask me, Hey, where would I find Punic software? Blackberry Punic software, I'd say almost everywhere, but the desktop. So where things have to be reliable, safe, secure work all the time. That's where you'll find our software. So factory floor, we're in laser eye surgery. Machines are in patient monitoring devices, MRI machines. And so essentially those areas which are safety critical, where safety, security and reliability, you know, our top real really industrial IOT thing, big time, big time. >>And that's the cool thing about walking around reinvent. There's all kinds of industrial devices and control. So if you go to the car now, if you think about the vehicle, same fundamental needs, reliability, safety, security, and we're trusted to deliver an automotive. So security is one of those things. It's not static. So when you, when you, when you make something that's secure, you're really building something that's resilient to attacks. So you'd be as resilient as possible to prevent attacks. And then you do whatever you can to prevent any malicious act or actions on that. So we will monitor what's going on in the system. We'll monitor any communications going to the car, for instance. So the minute we detect something a bit of normal, we can take action based on that. So that, that's absolutely key, especially given the cars connected and more and more becoming connected. >>What's the opportunity is in a trucking industry, when I think of the number of sensors on trucks, the regulations that you know for drivers safety in terms of how many hours they actually have to be able to can drive. What's the opportunity there for Q next? >>Good question. So everything we're doing in the car, which I should generalize and say a vehicle applies to trucks. So if you think about trucking or vehicles or drones or anything like that, you have multiple sensors that you have to interact with. You have to interpret that information, you have to take action based on that information. So if we look at trucking specifically, everybody knows a major shortage of truck truck, truck drivers. So when people ask me about autonomous cars and Hey, when are we going to see autonomy's vehicles? I always look at trucking and we're working with companies, trucking companies that are using our technology. And one of the first use cases that they're putting forward is something called platooning, where you'll actually have the first truck on the road with a driver and any other trucks on the road. We'll be operating autonomously essentially following like a train if you want on a highway, and then they'll have a starting location and a drop off location and that all of a sudden becomes a real world scenario, which makes use of the same sensors, LIDAR, radar cameras, et cetera. >>So from a trucking perspective, we look at it very similar to a car and automotive perspective because they need the same fundamental technologies. So pretty exciting. Like I said, what we do applies all over the place and again, all going to be connected. But grant, thanks for coming on. I really appreciate, I want to get your final thoughts, at least from my perspective on developers. When you see deep racer, you see that trend. It's kind of, they've got LIDAR, it's kind of a toy, but people geeking out on this. And so I would imagine that we're going to see an emergence of a software development environment where as a controlled sandboxes, cause yeah, they've got the concern with the industrial equipment. Exactly. Yeah. How do you balance that old school industrial mindset of, you know, IOT with the new rapid agile product development? Yeah. And to your point, we're going through that transition now. >>So this is where things like Sage maker come into play where I can develop out and develop and refine machine learning models in the cloud. You still have those tight control loops that you need and there's tools for that. So that's the deeply embedded stuff that's controlling actuators and whatnot. You still need that. But to your point, you need to be more iterative. You need to be more agile, need to develop according to the safety standards and the various industries that they might be in. So it's that is evolving and it's evolving at exactly the right pace. Really glad to see that evolution. But to your point, all of these devices are going to become interconnected. There's going to be new opportunities. And from a developer perspective, you know, we can't hire enough developers. No one can. It's really exciting whether it's IOT cloud developers or embedded developers. >>There's such an exciting future ahead. And I got to ask, this is just popped in my head. So I want to ask, cause I'm curious, um, spectrum and RF power is great, but you need connectivity to make an IOT device work, right? How do you guys, how does the car folks look at conductivity? Just when they get to a spot they can connect. So is it managing the spectrum? How are cars thinking about the connectivity? So we work very closely with the modem vendors. For instance, in today in cars you'll see Bluetooth, you'll see wifi, you'll see 4g. Obviously there's the emergence of 5g. Um, vehicle to vehicle communications is through something called DSRC. Essentially wifi 5g is going to come along, so now you're going to be able to have throughput and also what's called low latency. So quick turn around on your messages and the information being exchanged. >>So that too is evolving from a, from a QA software perspective, we'll make use of whatever modems there. But to your point, we also have to deal with the cases where I've lost connectivity. I still need that V vehicle to operate safely. And especially if you consider that the systems might be, um, uh, the systems might be connected or we don't want to make, make it such that they're dependent on that connectivity. So you have to have fail over scenarios and whatnot, but cars will become connected, devices will become connected. We're going to take advantage of that connectivity, but not be dependent on that connectivity. >>Well, Greg, please let me know when that, uh, personalized service is available so that my car can be found and detailed. They'd find it right in my driveway going lady, please. It's been a pleasure, a really cool stuff. Blackberry Kunis thank you for joining John. We'll be, we'll have to go check out that car for John furrier. I'm Lisa Martin. You're watching the cube live in Vegas at AWS. Reinvent 19. Thanks for watching.

Published Date : Dec 5 2019

SUMMARY :

AWS reinvent 2019 brought to you by Amazon web services We are live at AWS reinvent in the expo hall at the sands convention center. Well, I can hear all the conversations happening at once. John and I are pleased to be joined by Greg Coralville, in the car, the car, the software is to be reliable, safe, secure. So is there going to be multiple platforms? So to the point where the electronics in the car, the networks in the car, So where that car's going, if you think about it, is moving to more of of the automakers that are bleeding edge going, we get it. And the industry is learning. So the good thing in automotive is there's a automotive safety standards, So one of the things we're doing is we're doing battery monitoring and prediction in terms of the So one of them is an application for an auto detailing company where they might want, you might want to have your vehicle So really personalizing the cockpit. And that's what really speaks to where our company has been So the minute we detect something a bit of normal, we can take action based on that. What's the opportunity is in a trucking industry, when I think of the number of sensors So if you think about trucking or vehicles or drones or anything like that, the place and again, all going to be connected. So that's the deeply embedded stuff that's controlling actuators and whatnot. So is it managing the spectrum? So you have to have fail over scenarios and whatnot, but cars will become connected, Blackberry Kunis thank you for joining John.

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Opher Kahane, Sonoma Ventures | CloudNativeSecurityCon 23


 

(uplifting music) >> Hello, welcome back to theCUBE's coverage of CloudNativeSecurityCon, the inaugural event, in Seattle. I'm John Furrier, host of theCUBE, here in the Palo Alto Studios. We're calling it theCUBE Center. It's kind of like our Sports Center for tech. It's kind of remote coverage. We've been doing this now for a few years. We're going to amp it up this year as more events are remote, and happening all around the world. So, we're going to continue the coverage with this segment focusing on the data stack, entrepreneurial opportunities around all things security, and as, obviously, data's involved. And our next guest is a friend of theCUBE, and CUBE alumni from 2013, entrepreneur himself, turned, now, venture capitalist angel investor, with his own firm, Opher Kahane, Managing Director, Sonoma Ventures. Formerly the founder of Origami, sold to Intuit a few years back. Focusing now on having a lot of fun, angel investing on boards, focusing on data-driven applications, and stacks around that, and all the stuff going on in, really, in the wheelhouse for what's going on around security data. Opher, great to see you. Thanks for coming on. >> My pleasure. Great to be back. It's been a while. >> So you're kind of on Easy Street now. You did the entrepreneurial venture, you've worked hard. We were on together in 2013 when theCUBE just started. XCEL Partners had an event in Stanford, XCEL, and they had all the features there. We interviewed Satya Nadella, who was just a manager at Microsoft at that time, he was there. He's now the CEO of Microsoft. >> Yeah, he was. >> A lot's changed in nine years. But congratulations on your venture you sold, and you got an exit there, and now you're doing a lot of investments. I'd love to get your take, because this is really the biggest change I've seen in the past 12 years, around an inflection point around a lot of converging forces. Data, which, big data, 10 years ago, was a big part of your career, but now it's accelerated, with cloud scale. You're seeing people building scale on top of other clouds, and becoming their own cloud. You're seeing data being a big part of it. Cybersecurity kind of has not really changed much, but it's the most important thing everyone's talking about. So, developers are involved, data's involved, a lot of entrepreneurial opportunities. So I'd love to get your take on how you see the current situation, as it relates to what's gone on in the past five years or so. What's the big story? >> So, a lot of big stories, but I think a lot of it has to do with a promise of making value from data, whether it's for cybersecurity, for Fintech, for DevOps, for RevTech startups and companies. There's a lot of challenges in actually driving and monetizing the value from data with velocity. Historically, the challenge has been more around, "How do I store data at massive scale?" And then you had the big data infrastructure company, like Cloudera, and MapR, and others, deal with it from a scale perspective, from a storage perspective. Then you had a whole layer of companies that evolved to deal with, "How do I index massive scales of data, for quick querying, and federated access, et cetera?" But now that a lot of those underlying problems, if you will, have been solved, to a certain extent, although they're always being stretched, given the scale of data, and its utility is becoming more and more massive, in particular with AI use cases being very prominent right now, the next level is how to actually make value from the data. How do I manage the full lifecycle of data in complex environments, with complex organizations, complex use cases? And having seen this from the inside, with Origami Logic, as we dealt with a lot of large corporations, and post-acquisition by Intuit, and a lot of the startups I'm involved with, it's clear that we're now onto that next step. And you have fundamental new paradigms, such as data mesh, that attempt to address that complexity, and responsibly scaling access, and democratizing access in the value monetization from data, across large organizations. You have a slew of startups that are evolving to help the entire lifecycle of data, from the data engineering side of it, to the data analytics side of it, to the AI use cases side of it. And it feels like the early days, to a certain extent, of the revolution that we've seen in transition from traditional databases, to data warehouses, to cloud-based data processing, and big data. It feels like we're at the genesis of that next wave. And it's super, super exciting, for me at least, as someone who's sitting more in the coach seat, rather than being on the pitch, and building startups, helping folks as they go through those motions. >> So that's awesome. I want to get into some of these data infrastructure dynamics you mentioned, but before that, talk to the audience around what you're working on now. You've been a successful entrepreneur, you're focused on angel investing, so, super-early seed stage. What kind of deals are you looking at? What's interesting to you? What is Sonoma Ventures looking for, and what are some of the entrepreneurial dynamics that you're seeing right now, from a startup standpoint? >> Cool, so, at a macro level, this is a little bit of background of my history, because it shapes very heavily what it is that I'm looking at. So, I've been very fortunate with entrepreneurial career. I founded three startups. All three of them are successful. Final two were sold, the first one merged and went public. And my third career has been about data, moving data, passing data, processing data, generating insights from it. And, at this phase, I wanted to really evolve from just going and building startup number four, from going through the same motions again. A 10 year adventure, I'm a little bit too old for that, I guess. But the next best thing is to sit from a point whereby I can be more elevated in where I'm dealing with, and broaden the variety of startups I'm focused on, rather than just do your own thing, and just go very, very deep into it. Now, what specifically am I focused on at Sonoma Ventures? So, basically, looking at what I refer to as a data-driven application stack. Anything from the low-level data infrastructure and cloud infrastructure, that helps any persona in the data universe maximize value for data, from their particular point of view, for their particular role, whether it's data analysts, data scientists, data engineers, cloud engineers, DevOps folks, et cetera. All the way up to the application layer, in applications that are very data-heavy. And what are very typical data-heavy applications? FinTech, cyber, Web3, revenue technologies, and product and DevOps. So these are the areas we're focused on. I have almost 23 or 24 startups in the portfolio that span all these different areas. And this is in terms of the aperture. Now, typically, focus on pre-seed, seed. Sometimes a little bit later stage, but this is the primary focus. And it's really about partnering with entrepreneurs, and helping them make, if you will, original mistakes, avoid the mistakes I made. >> Yeah. >> And take it to the next level, whatever the milestone they're driving with. So I'm very, very hands-on with many of those startups. Now, what is it that's happening right now, initially, and why is it so exciting? So, on one hand, you have this scaling of data and its complexity, yet lagging value creation from it, across those different personas we've touched on. So that's one fundamental opportunity which is secular. The other one, which is more a cyclic situation, is the fact that we're going through a down cycle in tech, as is very evident in the public markets, and everything we're hearing about funding going slower and lower, terms shifting more into the hands of typical VCs versus entrepreneur-friendly market, and so on and so forth. And a very significant amount of layoffs. Now, when you combine these two trends together, you're observing a very interesting thing, that a lot of folks, really bright folks, who have sold a startup to a company, or have been in the guts of the large startup, or a large corporation, have, hands-on, experienced all those challenges we've spoken about earlier, in turf, maximizing value from data, irrespective of their role, in a specific angle, or vantage point they have on those challenges. So, for many of them, it's an opportunity to, "Now, let me now start a startup. I've been laid off, maybe, or my company's stock isn't doing as well as it used to, as a large corporation. Now I have an opportunity to actually go and take my entrepreneurial passion, and apply it to a product and experience as part of this larger company." >> Yeah. >> And you see a slew of folks who are emerging with these great ideas. So it's a very, very exciting period of time to innovate. >> It's interesting, a lot of people look at, I mean, I look at Snowflake as an example of a company that refactored data warehouses. They just basically took data warehouse, and put it on the cloud, and called it a data cloud. That, to me, was compelling. They didn't pay any CapEx. They rode Amazon's wave there. So, a similar thing going on with data. You mentioned this, and I see it as an enabling opportunity. So whether it's cybersecurity, FinTech, whatever vertical, you have an enablement. Now, you mentioned data infrastructure. It's a super exciting area, as there's so many stacks emerging. We got an analytics stack, there's real-time stacks, there's data lakes, AI stack, foundational models. So, you're seeing an explosion of stacks, different tools probably will emerge. So, how do you look at that, as a seasoned entrepreneur, now investor? Is that a good thing? Is that just more of the market? 'Cause it just seems like more and more kind of decomposed stacks targeted at use cases seems to be a trend. >> Yeah. >> And how do you vet that, is it? >> So it's a great observation, and if you take a step back and look at the evolution of technology over the last 30 years, maybe longer, you always see these cycles of expansion, fragmentation, contraction, expansion, contraction. Go decentralize, go centralize, go decentralize, go centralize, as manifested in different types of technology paradigms. From client server, to storage, to microservices, to et cetera, et cetera. So I think we're going through another big bang, to a certain extent, whereby end up with more specialized data stacks for specific use cases, as you need performance, the data models, the tooling to best adapt to the particular task at hand, and the particular personas at hand. As the needs of the data analysts are quite different from the needs of an NL engineer, it's quite different from the needs of the data engineer. And what happens is, when you end up with these siloed stacks, you end up with new fragmentation, and new gaps that need to be filled with a new layer of innovation. And I suspect that, in part, that's what we're seeing right now, in terms of the next wave of data innovation. Whether it's in a service of FinTech use cases, or cyber use cases, or other, is a set of tools that end up having to try and stitch together those elements and bridge between them. So I see that as a fantastic gap to innovate around. I see, also, a fundamental need in creating a common data language, and common data management processes and governance across those different personas, because ultimately, the same underlying data these folks need, albeit in different mediums, different access models, different velocities, et cetera, the subject matter, if you will, the underlying raw data, and some of the taxonomies right on top of it, do need to be consistent. So, once again, a great opportunity to innovate, whether it's about semantic layers, whether it's about data mesh, whether it's about CICD tools for data engineers, and so on and so forth. >> I got to ask you, first of all, I see you have a friend you brought into the interview. You have a dog in the background who made a little cameo appearance. And that's awesome. Sitting right next to you, making sure everything's going well. On the AI thing, 'cause I think that's the hot trend here. >> Yeah. >> You're starting to see, that ChatGPT's got everyone excited, because it's kind of that first time you see kind of next-gen functionality, large-language models, where you can bring data in, and it integrates well. So, to me, I think, connecting the dots, this kind of speaks to the beginning of what will be a trend of really blending of data stacks together, or blending of models. And so, as more data modeling emerges, you start to have this AI stack kind of situation, where you have things out there that you can compose. It's almost very developer-friendly, conceptually. This is kind of new, but kind of the same concept's been working on with Google and others. How do you see this emerging, as an investor? What are some of the things that you're excited about, around the ChatGPT kind of things that's happening? 'Cause it brings it mainstream. Again, a million downloads, fastest applications get a million downloads, even among all the successes. So it's obviously hit a nerve. People are talking about it. What's your take on that? >> Yeah, so, I think that's a great point, and clearly, it feels like an iPhone moment, right, to the industry, in this case, AI, and lots of applications. And I think there's, at a high level, probably three different layers of innovation. One is on top of those platforms. What use cases can one bring to the table that would drive on top of a ChatGPT-like service? Whereby, the startup, the company, can bring some unique datasets to infuse and add value on top of it, by custom-focusing it and purpose-building it for a particular use case or particular vertical. Whether it's applying it to customer service, in a particular vertical, applying it to, I don't know, marketing content creation, and so on and so forth. That's one category. And I do know that, as one of my startups is in Y Combinator, this season, winter '23, they're saying that a very large chunk of the YC companies in this cycle are about GPT use cases. So we'll see a flurry of that. The next layer, the one below that, is those who actually provide those platforms, whether it's ChatGPT, whatever will emerge from the partnership with Microsoft, and any competitive players that emerge from other startups, or from the big cloud providers, whether it's Facebook, if they ever get into this, and Google, which clearly will, as they need to, to survive around search. The third layer is the enabling layer. As you're going to have more and more of those different large-language models and use case running on top of it, the underlying layers, all the way down to cloud infrastructure, the data infrastructure, and the entire set of tools and systems, that take raw data, and massage it into useful, labeled, contextualized features and data to feed the models, the AI models, whether it's during training, or during inference stages, in production. Personally, my focus is more on the infrastructure than on the application use cases. And I believe that there's going to be a massive amount of innovation opportunity around that, to reach cost-effective, quality, fair models that are deployed easily and maintained easily, or at least with as little pain as possible, at scale. So there are startups that are dealing with it, in various areas. Some are about focusing on labeling automation, some about fairness, about, speaking about cyber, protecting models from threats through data and other issues with it, and so on and so forth. And I believe that this will be, too, a big driver for massive innovation, the infrastructure layer. >> Awesome, and I love how you mentioned the iPhone moment. I call it the browser moment, 'cause it felt that way for me, personally. >> Yep. >> But I think, from a business model standpoint, there is that iPhone shift. It's not the BlackBerry. It's a whole 'nother thing. And I like that. But I do have to ask you, because this is interesting. You mentioned iPhone. iPhone's mostly proprietary. So, in these machine learning foundational models, >> Yeah. >> you're starting to see proprietary hardware, bolt-on, acceleration, bundled together, for faster uptake. And now you got open source emerging, as two things. It's almost iPhone-Android situation happening. >> Yeah. >> So what's your view on that? Because there's pros and cons for either one. You're seeing a lot of these machine learning laws are very proprietary, but they work, and do you care, right? >> Yeah. >> And then you got open source, which is like, "Okay, let's get some upsource code, and let people verify it, and then build with that." Is it a balance? >> Yes, I think- >> Is it mutually exclusive? What's your view? >> I think it's going to be, markets will drive the proportion of both, and I think, for a certain use case, you'll end up with more proprietary offerings. With certain use cases, I guess the fundamental infrastructure for ChatGPT-like, let's say, large-language models and all the use cases running on top of it, that's likely going to be more platform-oriented and open source, and will allow innovation. Think of it as the equivalent of iPhone apps or Android apps running on top of those platforms, as in AI apps. So we'll have a lot of that. Now, when you start going a little bit more into the guts, the lower layers, then it's clear that, for performance reasons, in particular, for certain use cases, we'll end up with more proprietary offerings, whether it's advanced silicon, such as some of the silicon that emerged from entrepreneurs who have left Google, around TensorFlow, and all the silicon that powers that. You'll see a lot of innovation in that area as well. It hopefully intends to improve the cost efficiency of running large AI-oriented workloads, both in inference and in learning stages. >> I got to ask you, because this has come up a lot around Azure and Microsoft. Microsoft, pretty good move getting into the ChatGPT >> Yep. >> and the open AI, because I was talking to someone who's a hardcore Amazon developer, and they said, they swore they would never use Azure, right? One of those types. And they're spinning up Azure servers to get access to the API. So, the developers are flocking, as you mentioned. The YC class is all doing large data things, because you can now program with data, which is amazing, which is amazing. So, what's your take on, I know you got to be kind of neutral 'cause you're an investor, but you got, Amazon has to respond, Google, essentially, did all the work, so they have to have a solution. So, I'm expecting Google to have something very compelling, but Microsoft, right now, is going to just, might run the table on developers, this new wave of data developers. What's your take on the cloud responses to this? What's Amazon, what do you think AWS is going to do? What should Google be doing? What's your take? >> So, each of them is coming from a slightly different angle, of course. I'll say, Google, I think, has massive assets in the AI space, and their underlying cloud platform, I think, has been designed to support such complicated workloads, but they have yet to go as far as opening it up the same way ChatGPT is now in that Microsoft partnership, and Azure. Good question regarding Amazon. AWS has had a significant investment in AI-related infrastructure. Seeing it through my startups, through other lens as well. How will they respond to that higher layer, above and beyond the low level, if you will, AI-enabling apparatuses? How do they elevate to at least one or two layers above, and get to the same ChatGPT layer, good question. Is there an acquisition that will make sense for them to accelerate it, maybe. Is there an in-house development that they can reapply from a different domain towards that, possibly. But I do suspect we'll end up with acquisitions as the arms race around the next level of cloud wars emerges, and it's going to be no longer just about the basic tooling for basic cloud-based applications, and the infrastructure, and the cost management, but rather, faster time to deliver AI in data-heavy applications. Once again, each one of those cloud suppliers, their vendor is coming with different assets, and different pros and cons. All of them will need to just elevate the level of the fight, if you will, in this case, to the AI layer. >> It's going to be very interesting, the different stacks on the data infrastructure, like I mentioned, analytics, data lake, AI, all happening. It's going to be interesting to see how this turns into this AI cloud, like data clouds, data operating systems. So, super fascinating area. Opher, thank you for coming on and sharing your expertise with us. Great to see you, and congratulations on the work. I'll give you the final word here. Give a plugin for what you're looking for for startup seats, pre-seeds. What's the kind of profile that gets your attention, from a seed, pre-seed candidate or entrepreneur? >> Cool, first of all, it's my pleasure. Enjoy our chats, as always. Hopefully the next one's not going to be in nine years. As to what I'm looking for, ideally, smart data entrepreneurs, who have come from a particular domain problem, or problem domain, that they understand, they felt it in their own 10 fingers, or millions of neurons in their brains, and they figured out a way to solve it. Whether it's a data infrastructure play, a cloud infrastructure play, or a very, very smart application that takes advantage of data at scale. These are the things I'm looking for. >> One final, final question I have to ask you, because you're a seasoned entrepreneur, and now coach. What's different about the current entrepreneurial environment right now, vis-a-vis, the past decade? What's new? Is it different, highly accelerated? What advice do you give entrepreneurs out there who are putting together their plan? Obviously, a global resource pool now of engineering. It might not be yesterday's formula for success to putting a venture together to get to that product-market fit. What's new and different, and what's your advice to the folks out there about what's different about the current environment for being an entrepreneur? >> Fantastic, so I think it's a great question. So I think there's a few axes of difference, compared to, let's say, five years ago, 10 years ago, 15 years ago. First and foremost, given the amount of infrastructure out there, the amount of open-source technologies, amount of developer toolkits and frameworks, trying to develop an application, at least at the application layer, is much faster than ever. So, it's faster and cheaper, to the most part, unless you're building very fundamental, core, deep tech, where you still have a big technology challenge to deal with. And absent that, the challenge shifts more to how do you manage my resources, to product-market fit, how are you integrating the GTM lens, the go-to-market lens, as early as possible in the product-market fit cycle, such that you reach from pre-seed to seed, from seed to A, from A to B, with an optimal amount of velocity, and a minimal amount of resources. One big difference, specifically as of, let's say, beginning of this year, late last year, is that money is no longer free for entrepreneurs, which means that you need to operate and build startup in an environment with a lot more constraints. And in my mind, some of the best startups that have ever been built, and some of the big market-changing, generational-changing, if you will, technology startups, in their respective industry verticals, have actually emerged from these times. And these tend to be the smartest, best startups that emerge because they operate with a lot less money. Money is not as available for them, which means that they need to make tough decisions, and make verticals every day. What you don't need to do, you can kick the cow down the road. When you have plenty of money, and it cushions for a lot of mistakes, you don't have that cushion. And hopefully we'll end up with companies with a more agile, more, if you will, resilience, and better cultures in making those tough decisions that startups need to make every day. Which is why I'm super, super excited to see the next batch of amazing unicorns, true unicorns, not just valuation, market rising with the water type unicorns that emerged from this particular era, which we're in the beginning of. And very much enjoy working with entrepreneurs during this difficult time, the times we're in. >> The next 24 months will be the next wave, like you said, best time to do a company. Remember, Airbnb's pitch was, "We'll rent cots in apartments, and sell cereal." Boy, a lot of people passed on that deal, in that last down market, that turned out to be a game-changer. So the crazy ideas might not be that bad. So it's all about the entrepreneurs, and >> 100%. >> this is a big wave, and it's certainly happening. Opher, thank you for sharing. Obviously, data is going to change all the markets. Refactoring, security, FinTech, user experience, applications are going to be changed by data, data operating system. Thanks for coming on, and thanks for sharing. Appreciate it. >> My pleasure. Have a good one. >> Okay, more coverage for the CloudNativeSecurityCon inaugural event. Data will be the key for cybersecurity. theCUBE's coverage continues after this break. (uplifting music)

Published Date : Feb 2 2023

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and happening all around the world. Great to be back. He's now the CEO in the past five years or so. and a lot of the startups What kind of deals are you looking at? and broaden the variety of and apply it to a product and experience And you see a slew of folks and put it on the cloud, and new gaps that need to be filled You have a dog in the background but kind of the same and the entire set of tools and systems, I call it the browser moment, But I do have to ask you, And now you got open source and do you care, right? and then build with that." and all the use cases I got to ask you, because and the open AI, and it's going to be no longer What's the kind of profile These are the things I'm looking for. about the current environment and some of the big market-changing, So it's all about the entrepreneurs, and to change all the markets. Have a good one. for the CloudNativeSecurityCon

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Lena Smart, MongoDB | AWS re:Invent 2022


 

(bright music) >> Hello everyone and welcome back to AWS re:Invent, here in wonderful Las Vegas, Nevada. We're theCUBE. I am Savannah Peterson. Joined with my co-host, Dave Vellante. Day four, you look great. Your voice has come back somehow. >> Yeah, a little bit. I don't know how. I took last night off. You guys, I know, were out partying all night, but - >> I don't know what you're talking about. (Dave laughing) >> Well, you were celebrating John's birthday. John Furrier's birthday today. >> Yes, happy birthday John! >> He's on his way to England. >> Yeah. >> To attend his nephew's wedding. Awesome family. And so good luck, John. I hope you feel better, he's got a little cold. >> I know, good luck to the newlyweds. I love this. I know we're both really excited for our next guest, so I'm going to bring out, Lena Smart from MongoDB. Thank you so much for being here. >> Thank you for having me. >> How's the show going for you? >> Good. It's been a long week. And I just, not much voice left, so. >> We'll be gentle on you. >> I'll give you what's left of it. >> All right, we'll take that. >> Okay. >> You had a fireside chat, at the show? >> Lena: I did. >> Can you tell us a little bit about that? >> So we were talking about the Rise, The developer is a platform. In this massive theater. I thought it would be like an intimate, you know, fireside chat. I keep believing them when they say to me come and do these talks, it'll be intimate. And you turn up and there's a stage and a theater and it's like, oh my god. But it was really interesting. It was well attended. Got some really good questions at the end as well. Lots of follow up, which was interesting. And it was really just about, you know, how we've brought together this developer platform that's got our integrated services. It's just what developers want, it gives them time to innovate and disrupt, rather than worry about the minutia of management. >> Savannah: Do the cool stuff. >> Exactly. >> Yeah, so you know Lena, it's funny that you're saying that oh wow, the lights came on and it was this big thing. When when we were at re:Inforced, Lena was on stage and it was so funny, Lena, you were self deprecating like making jokes about the audience. >> Savannah: (indistinct) >> It was hilarious. And so, but it was really endearing to the audience and so we were like - >> Lena: It was terrifying. >> You got huge props for that, I'll tell you. >> Absolutely terrifying. Because they told me I wouldn't see anyone. Because we did the rehearsal the day before, and they were like, it's just going to be like - >> Sometimes it just looks like blackness out there. >> Yeah, yeah. It wasn't, they lied. I could see eyeballs. It was terrifying. >> Would you rather know that going in though? Or is it better to be, is ignorance bliss in that moment? >> Ignorance is bliss. >> Yeah, yeah yeah. >> Good call Savannah, right? Yeah, just go. >> The older I get, the more I'm just, I'm on the ignorance is bliss train. I just, I don't need to know anything that's going to hurt my soul. >> Exactly. >> One of the things that you mentioned, and this has actually been a really frequent theme here on the show this week, is you said that this has been a transformative year for developers. >> Lena: Yeah. >> What did you mean by that? >> So I think developers are starting to come to the fore, if you like, the fore. And I'm not in any way being deprecating about developers 'cause I love them. >> Savannah: I think everyone here does. >> I was married to one, I live with one now. It's like, they follow me everywhere. They don't. But, I think they, this is my opinion obviously but I think that we're seeing more and more the value that developers bring to the table. They're not just code geeks anymore. They're not just code monkeys, you know, churning out lines and lines of code. Some of the most interesting discussions I've had this week have been with developers. And that's why I'm so pleased that our developer data platform is going to give these folks back time, so that they can go and innovate. And do super interesting things and do the next big thing. It was interesting, I was talking to Mary, our comms person earlier and she had said that Dave I guess, my boss, was on your show - >> Dave: Yeah, he was over here last night. >> Yeah. And he was saying that two thirds of the companies that had been mentioned so far, within the whole gamut of this conference use MongoDB. And so take that, extrapolate that, of all the developers >> Wow. >> who are there. I know, isn't that awesome? >> That's awesome. Congrats on that, that's like - >> Did I hear that right now? >> I know, I just had that moment. >> I know she just told me, I'm like, really? That's - >> That's so cool. >> 'Cause the first thing I thought of was then, oh my god, how many developers are we reaching then? 'Cause they're the ones. I mean, it's kind of interesting. So my job has kind of grown from, over the years, being the security geek in the back room that nobody talks to, to avoiding me in the lift, to I've got a seat at the table now. We meet with the board. And I think that I can see that that's where the developer mindset is moving towards. It's like, give us the right tools and we'll change your world. >> And let the human capital go back to doing the fun stuff and not just the maintenance stuff. >> And, but then you say that, you can't have everything automated. I get that automation is also the buzzword of the week. And I get that, trust me. Someone has to write the code to do the automation. >> Savannah: Right. >> So, so yeah, definitely give these people back time, so that they can work on ML, AI, choose your buzzword. You know, by giving people things like queriable encryption for example, you're going to free up a whole bunch of head space. They don't have to worry about their data being, you know harvested from memory or harvested while at rest or in motion. And it's like, okay, I don't have to worry about that now, let me go do something fun. >> How about the role of the developer as it relates to SecOps, right? They're being asked to do a lot. You and I talked about this at re:Inforce. You seem to have a pretty good handle on it. Like a lot of companies I think are struggling with it. I mean, the other thing you said said to me is you don't have a lack of talent at Mongo, right? 'Cause you're Mongo. But a lot of companies do. But a lot of the developers, you know we were just talking about this earlier with Capgemini, the developer metrics or the application development team's metrics might not be aligned with the CSO's metrics. How, what are you seeing there? What, how do you deal with it within Mongo? What do you advise your customers? >> So in terms of internal, I work very closely with our development group. So I work with Tara Hernandez, who's our new VP of developer productivity. And she and her team are very much interested in making developers more productive. That's her job. And so we get together because sometimes security can definitely be seen as a blocker. You know, funnily enough, I actually had a Slack that I had to respond to three seconds before I come on here. And it was like, help, we need some help getting this application through procurement, because blah, blah, blah. And it's weird the kind of change, the shift in mindset. Whereas before they might have gone to procurement or HR or someone to ask for this. Now they're coming to the CSO. 'Cause they know if I say yes, it'll go through. >> Talk about social engineering. >> Exactly. >> You were talking about - >> But turn it around though. If I say no, you know, I don't like to say no. I prefer to be the CSO that says yes, but. And so that's what we've done. We've definitely got that culture of ask, we'll tell you the risks, and then you can go away and be innovative and do what you need to do. And we basically do the same with our customers. Here's what you can do. Our application is secure out of the box. Here's how we can help you make it even more, you know, streamlined or bespoke to what you need. >> So mobile was a big inflection point, you know, I dunno, it seems like forever ago. >> 2007. >> 2007. Yeah, iPhone came out in 2007. >> You remember your first iPhone? >> Dave: Yeah. >> Yeah? Same. >> Yeah. It was pretty awesome, actually. >> Yeah, I do too. >> Yeah, I was on the train to Boston going up to see some friends at MIT on the consortium that I worked with. And I had, it was the wee one, 'member? But you thought it was massive. >> Oh, it felt - >> It felt big. And I remember I was sitting on the train to Boston it was like the Estella and there was these people, these two women sitting beside me. And they were all like glam, like you and unlike me. >> Dave: That's awesome. >> And they, you could see them like nudging each other. And I'm being like, I'm just sitting like this. >> You're chilling. >> Like please look at my phone, come on just look at it. Ask me about it. And eventually I'm like - >> You're baiting them. >> nonchalantly laid it on the table. And you know, I'm like, and they're like, is that an iPhone? And I'm like, yeah, you want to see it? >> I thought you'd never ask. >> I know. And I really played with it. And I showed them all the cool stuff, and they're like, oh we're going to buy iPhones. And so I should have probably worked for Apple, but I didn't. >> I was going to say, where was your referral kickback on that? Especially - >> It was a little like Tesla, right? When you first, we first saw Tesla, it was Ray Wong, you know, Ray? From Pasadena? >> It really was a moment and going from the Blackberry keyboard to that - >> He's like want to see my car? And I'm like oh yeah sure, what's the big deal? >> Yeah, then you see it and you're like, ooh. >> Yeah, that really was such a pivotal moment. >> Anyway, so we lost a track, 2007. >> Yeah, what were we talking about? 2007 mobile. >> Mobile. >> Key inflection point, is where you got us here. Thank you. >> I gotchu Dave, I gotchu. >> Bring us back here. My mind needs help right now. Day four. Okay, so - >> We're all getting here on day four, we're - >> I'm socially engineering you to end this, so I can go to bed and die quietly. That's what me and Mary are, we're counting down the minutes. >> Holy. >> That's so sick. >> You're breaking my heart right now. I love it. I'm with you, sis, I'm with you. >> So I dunno where I was, really where I was going with this, but, okay, there's - >> 2007. Three things happened. >> Another inflection point. Okay yeah, tell us what happened. But no, tell us that, but then - >> AWS, clones, 2006. >> Well 2006, 2007. Right, okay. >> 2007, the iPhone, the world blew up. So you've already got this platform ready to take all this data. >> Dave: Right. >> You've got this little slab of gorgeousness called the iPhone, ready to give you all that data. And then MongoDB pops up, it's like, woo-hoo. But what we could offer was, I mean back then was awesome, but it was, we knew that we would have to iterate and grow and grow and grow. So that was kind of the three things that came together in 2007. >> Yeah, and then Cloud came in big time, and now you've got this platform. So what's the next inflection point do you think? >> Oh... >> Good question, Dave. >> Don't even ask me that. >> I mean, is it Edge? Is it IOT? Is there another disruptor out there? >> I think it's going to be artificial intelligence. >> Dave: Is it AI? >> I mean I don't know enough about it to talk about it, to any level, so don't ask me any questions about it. >> This is like one of those ignorance is bliss moments. It feels right. >> Yeah. >> Well, does it scare you, from a security perspective? Or? >> Great question, Dave. >> Yeah, it scares me more from a humanity standpoint. Like - >> More than social scared you? 'Cause social was so benign when it started. >> Oh it was - >> You're like, oh - I remember, >> It was like a yearbook. I was on the Estella and we were - >> Shout out to Amtrak there. >> I was with, we were starting basically a wikibond, it was an open source. >> Yeah, yeah. >> Kind of, you know, technology community. And we saw these and we were like enamored of Facebook. And there were these two young kids on the train, and we were at 'em, we were picking the brain. Do you like Facebook? "I love Facebook." They're like "oh, Facebook's unbelievable." Now, kids today, "I hate Facebook," right? So, but social at the beginning it was kind of, like I say, benign and now everybody's like - >> Savannah: We didn't know what we were getting into. >> Right. >> I know. >> Exactly. >> Can you imagine if you could have seen into the future 20 years ago? Well first of all, we'd have all bought Facebook and Apple stock. >> Savannah: Right. >> And Tesla stock. But apart from, but yeah apart from that. >> Okay, so what about Quantum? Does that scare you at all? >> I think the only thing that scares me about Quantum is we have all this security in place today. And I'm not an expert in Quantum, but we have all this security in place that's securing what we have today. And my worry is, in 10 years, is it still going to be secure? 'Cause we're still going to be using that data in some way, shape, or form. And my question is to the quantum geniuses out there, what do we do in 10 years like to retrofit the stuff? >> Dave: Like a Y2K moment? >> Kind of. Although I think Y2K is coming in 2038, isn't it? When the Linux date flips. I'll be off the grid by then, I'll be living in Scotland. >> Somebody else's problem. >> Somebody else's problem. I'll be with the sheep in Glasgow, in Scotland. >> Y2K was a boondoggle for tech, right? >> What a farce. I mean, that whole - >> I worked in the power industry in Y2K. That was a nightmare. >> Dave: Oh I bet. >> Savannah: Oh my God. >> Yeah, 'cause we just assumed that the world was going to stop and there been no power, and we had nuclear power plants. And it's like holy moly. Yeah. >> More than moly. >> I was going to say, you did a good job holding that other word in. >> I think I was going to, in case my mom hears this. >> I grew up near Diablo Canyon in, in California. So you were, I mean we were legitimately worried that that exactly was going to happen. And what about the waste? And yeah it was chaos. We've covered a lot. >> Well, what does worry you? Like, it is culture? Is it - >> Why are you trying to freak her out? >> No, no, because it's a CSO, trying to get inside the CSO's head. >> You don't think I have enough to worry about? You want to keep piling on? >> Well if it's not Quantum, you know? Maybe it's spiders or like - >> Oh but I like spiders, well spiders are okay. I don't like bridges, that's my biggest fear. Bridges. >> Seriously? >> And I had to drive over the Tappan Zee bridge, which is one of the longest, for 17 years, every day, twice. The last time I drove over it, I was crying my heart out, and happy as anything. >> Stay out of Oakland. >> I've never driven over it since. Stay out of where? >> Stay out of Oakland. >> I'm staying out of anywhere that's got lots of water. 'Cause it'll have bridges. >> Savannah: Well it's good we're here in the desert. >> Exactly. So what scares me? Bridges, there you go. >> Yeah, right. What? >> Well wait a minute. So if I'm bridging technology, is that the scary stuff? >> Oh God, that was not - >> Was it really bad? >> It was really bad. >> Wow. Wow, the puns. >> There's a lot of seems in those bridges. >> It is lit on theCUBE A floor, we are all struggling. I'm curious because I've seen, your team is all over the place here on the show, of course. Your booth has been packed the whole time. >> Lena: Yes. >> The fingerprint. Talk to me about your shirt. >> So, this was designed by my team in house. It is the most wanted swag in the company, because only my security people wear it. So, we make it like, yeah, you could maybe have one, if this turns out well. >> I feel like we're on the right track. >> Dave: If it turns out well. >> Yeah, I just love it. It's so, it's just brilliant. I mean, it's the leaf, it's a fingerprint. It's just brilliant. >> That's why I wanted to call it out. You know, you see a lot of shirts, a lot of swag shirts. Some are really unfortunately sad, or not funny, >> They are. >> or they're just trying too hard. Now there's like, with this one, I thought oh I bet that's clever. >> Lena: It is very cool. Yes, I love it. >> I saw a good one yesterday. >> Yeah? >> We fix shit, 'member? >> Oh yeah, yeah. >> That was pretty good. >> I like when they're >> That's a pretty good one. >> just straightforward, like that, yeah yeah. >> But the only thing with this is when you're say in front of a green screen, you look as though you've got no tummy. >> A portal through your body. >> And so, when we did our first - >> That's a really good point, actually. >> Yeah, it's like the black hole to nothingless. And I'm like wow, that's my soul. >> I was just going to say, I don't want to see my soul like that. I don't want to know. >> But we had to do like, it was just when the pandemic first started, so we had to do our big presentation live announcement from home. And so they shipped us all this camera equipment for home and thank God my partner knows how that works, so he set it all up. And then he had me test with a green screen, and he's like, you have no tummy. I'm like, what the hell are you talking about? He's like, come and see. It's like this, I dunno what it was. So I had to actually go upstairs and felt tip with a magic marker and make it black. >> Wow. >> So that was why I did for two hours on a Friday, yeah. >> Couldn't think of another alternative, huh? >> Well no, 'cause I'm myopic when it comes to marketing and I knew I had to keep the tshirt on, and I just did that. >> Yeah. >> In hindsight, yes I could have worn an "I Fix Shit" tshirt, but I don't think my husband would've been very happy. I secure shit? >> There you go, yeah. >> There you go. >> Over to you, Savannah. >> I was going to say, I got acquainted, I don't know if I can say this, but I'm going to say it 'cause we're here right now. I got acquainted with theCUBE, wearing a shirt that said "Unfuck Kubernetes," 'cause it was a marketing campaign that I was running for one of my clients at Kim Con last year. >> That's so good. >> Yeah, so - >> Oh my God. I'll give you one of these if you get me one of those. >> I can, we can do a swapskee. We can absolutely. >> We need a few edits on this film, on the file. >> Lena: Okay, this is nothing - >> We're fallin' off the wheel. Okay, on that note, I'm going to bring us to our challenge that we discussed, before we got started on this really diverse discussion that we have had in the last 15 minutes. We've covered everything from felt tip markers to nuclear power plants. >> To the darkness of my soul. >> To the darkness of all of our souls. >> All of our souls, yes. >> Which is perhaps a little too accurate, especially at this stage in the conference. You've obviously seen a lot Lena, and you've been rockin' it, I know John was in your suite up here, at at at the Venetian. What's your 30 second hot take? Most important story, coming out of the show or for you all at Mongo this year? >> Genuinely, it was when I learned that two-thirds of the customers that had been mentioned, here, are MongoDB customers. And that just exploded in my head. 'Cause now I'm thinking of all the numbers and the metrics and how we can use that. And I just think it's amazing, so. >> Yeah, congratulations on that. That's awesome. >> Yeah, I thought it was amazing. >> And it makes sense actually, 'cause Mongo so easy to use. We were talking about Tengen. >> We knew you when, I feel that's our like, we - >> Yeah, but it's true. And so, Mongo was just really easy to use. And people are like, ah, it doesn't scale. It's like, turns out it actually does scale. >> Lena: Turns out, it scales pretty well. >> Well Lena, without question, this is my favorite conversation of the show so far. >> Thank you. >> Thank you so much for joining us. >> Thank you very much for having me. >> Dave: Great to see you. >> It's always a pleasure. >> Dave: Thanks Lena. >> Thank you. >> And thank you all, tuning in live, for tolerating wherever we take these conversations. >> Dave: Whatever that was. >> I bet you weren't ready for this one, folks. We're at AWS re:Invent in Las Vegas, Nevada. With Dave Vellante, I'm Savannah Peterson. You're washing theCUBE, the leader for high tech coverage.

Published Date : Dec 1 2022

SUMMARY :

I am Savannah Peterson. I don't know how. I don't know Well, you were I hope you feel better, I know, good luck to the newlyweds. And I just, not much voice left, so. And it was really just about, you know, Yeah, so you know Lena, it's funny And so, but it was really endearing for that, I'll tell you. I wouldn't see anyone. Sometimes it just looks I could see eyeballs. Yeah, just go. I just, I don't need to know anything One of the things that you mentioned, to the fore, if you like, the fore. I was married to one, Dave: Yeah, he was And he was saying that two I know, isn't that Congrats on that, that's like - And I think that I can And let the human capital go back And I get that, trust me. being, you know harvested from memory But a lot of the developers, you know And it was like, help, we need some help I don't like to say no. I dunno, it seems like forever ago. Yeah? actually. And I had, it was the wee one, 'member? And I remember I was sitting And they, you could see And eventually I'm like - And I'm like, yeah, you want to see it? And I really played with it. Yeah, then you see Yeah, that really was Yeah, what were we talking about? is where you got us here. I gotchu Dave, Okay, so - you to end this, so I can I love it. Three things happened. But no, tell us that, but then - Well 2006, 2007. 2007, the iPhone, the world blew up. I mean back then was awesome, point do you think? I think it's going to I mean I don't know enough about it This is like one of Yeah, it scares me more 'Cause social was so I was on the Estella and we were - I was with, we were starting basically And we saw these and we were what we were getting into. Can you imagine if you could And Tesla stock. And my question is to the Although I think Y2K is I'll be with the sheep in Glasgow, I mean, that whole - I worked in the power industry in Y2K. assumed that the world I was going to say, you I think I was going to, that that exactly was going to happen. No, no, because it's a CSO, I don't like bridges, And I had to drive over Stay out of where? I'm staying out of anywhere Savannah: Well it's good Bridges, there you go. Yeah, right. the scary stuff? Wow, the puns. There's a lot of seems is all over the place here Talk to me about your shirt. So, we make it like, yeah, you could I mean, it's the leaf, it's a fingerprint. You know, you see a lot of I thought oh I bet that's clever. Lena: It is very cool. That's a pretty like that, yeah yeah. But the only thing with this is That's a really good point, the black hole to nothingless. I was just going to say, I don't and he's like, you have no tummy. So that was why I did for and I knew I had to keep the I secure shit? I was going to say, I got acquainted, I'll give you one of these I can, we can do a swapskee. on this film, on the file. Okay, on that note, I'm going to bring us I know John was in your suite And I just think it's amazing, so. Yeah, congratulations on that. it was amazing. And it makes sense actually, And so, Mongo was just really easy to use. of the show so far. And thank you all, tuning in live, I bet you weren't

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Breaking Analysis: How CrowdStrike Plans to Become a Generational Platform


 

>> From theCUBE studios in Palo Alto in Boston bringing you data driven insights from theCUBE and ETR. This is "Breaking Analysis" with Dave Vellante. >> In just over 10 years, CrowdStrike has become a leading independent security firm with more than 2 billion in annual recurring revenue, nearly 60% ARR growth, and approximate $40 billion market capitalization, very high retention rates, low churn, and a path to 5 billion in revenue by mid decade. The company has joined Palo Alto Networks as a gold standard pure play cyber security firm. It has achieved this lofty status with an architecture that goes beyond a point product. With outstanding go to market and financial execution, some sharp acquisitions and an ever increasing total available market. Hello, and welcome to this week's Wikibon Cube Insights powered by ETR. In this "Breaking Analysis" and ahead of Falcon, Fal.Con, CrowdStrike's user conference, we take a deeper look into CrowdStrike, its performance, its platform, and survey data from our partner ETR. Now, the general consensus is that spending on Cyber is non-discretionary and is held up better than other technology sectors. While this is generally true, as this data shows, it's nuanced. Let's explore this a bit. First, this is a year-to-date chart of the stock performance of CrowdStrike relative to Palo Alto, the BUG ETF, which is a Cyber index, the NASDAQ and SentinelOne, a relatively new entrant to the IPO public markets. Now, as you can see the security sector as evidenced by the orange line, that Cyber ETF, is holding up better than the overall NASDAQ which is off 28% year-to-date. Palo Alto has held up incredibly well, the best, being off only around 4% year-to-date. Whereas CrowdStrike is off in the double digits this year. But up as we talked about in one of our last "Breaking Analysis" on Cyber, up from its lows this past May. Now, CrowdStrike had a very nice beat and raise on August 30th. But the stop didn't respond well initially. We asked "Breaking Analysis" contributor, Chip Simonton for his technical take and he stated that CrowdStrike has bounced around for the last three months in its current range. He said that Cyber stocks have held up better than the rest of the market, as we're showing. And now might be a good time to take a shot but he is cautious. FedEx had a warning today of a global recession and that's obvious case for a concern. You know, maybe some of these quality Cyber stocks like Palo Alto and CrowdStrike and Zscaler will outperform in a recession, but that play is not for the faint of heart. In fact, it's feeling like a longer, more drawn out tech lash than many had hoped. Perhaps as much as 12 to 18 months of bouncing around with sellers still in control, is generally the sentiment from Simonton. So in terms of Cyber spending being non-discretionary, we'd say it's less discretionary than other it sectors but the CISO still does not have an open wallet, as we've reported before. We've seen that spending momentum has decelerated in all sectors throughout the year. This is an across the board trend. Now, independent of the stock price, George Kurtz, CEO of CrowdStrike, he's running a marathon, not a sprint. And this company is running at a nice pace despite tough macro headwinds. The company is free cash flow positive and is in the black, or a non-GAAP operating profit basis and yet it's growing ARR at nearly 60%. Frank Slootman uses the term inherent profitability, meaning that the company could drive more profits if it wanted to dial down expenses especially in go to market costs. But that would be a mistake for a company like CrowdStrike, in our opinion. While it has an impressive nearly 20,000 customers, there are hundreds of thousands of customers that CrowdStrike could penetrate. So like Snowflake and Slootman, Kurtz is not taking its foot off the gas. Now, the fundamental strength of CrowdStrike and its secret sauce is its architecture and platform, in our view, so let's take a deeper look. CrowdStrike believes that the unstoppable breach is a myth. Now, CISOs don't agree with that because they assume they're going to get breached, but that's CrowdStrike's point of view, so lofty vision. CrowdStrike's mission is to consolidate the patchwork of solutions by introducing modules that go beyond point products. CrowdStrike has more than 20 modules, I think 22, that span a range of capabilities as shown in this table. Now, there are a few critical aspects of the CrowdStrike architecture that bear mentioning. First is the lightweight agent, that is fundamental. You know, we're used to thinking that agentless is good and agent is bad, but in this case, a powerful but small, slim and easy to install but unobtrusive agent has its advantages because it supports multiple CrowdStrike modules. The second point is CrowdStrike from the beginning has been dogmatic about getting all the telemetry data into the cloud. It sort of shunned doing bespoke on prem so that all the data could be analyzed. So the more agents that CrowdStrike installs around the world, the more data it has access to and the better its intelligence. Few companies have access to more data, perhaps Microsoft given it scale and size is an exception in that endpoint space. CrowdStrike has developed a purpose-built threat graph and analytics platform that allows it to quickly ingest in near real time key telemetry data and detect not only known malware, that's pretty straightforward, pretty much anybody could do that. But using machine intelligence, it can also detect unknown malware and other potentially malicious behavior using indicators of attack, IOC, or IOAs. Humio is shown here as a company that CrowdStrike bought for around 400 million in early 2020, early 2021. It's the company's Splunk killer and will serve as an observability platform. It's really starting to take off, that's a great market for them to go after. CrowdStrike, to try to put it into sort of a summary, uses a three pronged approach. First is it's next generation anti-virus, meaning it's SaaS base. SAS based solution that can do fast lookups to telemetry data and that data lives in the cloud. And this leverages cloud strikes proprietary threat graph. Now, the second is endpoint detection and response. CrowdStrike sends all endpoint activity to the cloud and can process the data in real time. CrowdStrike EDR allows you to search data history and its partners with threat intelligent platforms who push the data into CrowdStrike, the CrowdStrike cloud. This increases CloudStrike's observation space. It also has containment capabilities in EDR to fence off compromised system. Now, the third leg of the stool is CrowdStrike's world class manage hunting approach. Like many firms, CrowdStrike has a crack team of experts that is looking at the data, but CrowdStrike's advantage is the amount of data, that observation space that we just talked about, and near real time capabilities of the architecture thanks to that proprietary database that they've developed. And all this is built in the cloud and so it enables global scale. And of course, agility. Now, let's dig into some of the survey data and take a look at what ETR respondents are saying about the spending momentum for CrowdStrike in context with its peers. Here's a very recent dataset, the October preliminary data from the October dataset in ETR's survey. Eric Bradley shared with us, ETR's head of strategy, and he runs the round tables, he's a frequent "Breaking Analysis" contributor. This is an XY graph with Netcore or spending momentum on the vertical axis and the overlap or pervasiveness in the survey on the horizontal axis. That dotted red line at 40% indicates an elevated level of spending velocity. Anything above that, we consider really impressive. Note the CrowdStrike progression since the pandemic started. The two notable points are one, that CrowdStrike has remained consistently above that 40% mark and two, it has made notable progress to the right. You can see that sort of squiggly line consistently increasing its share with one little anomaly there in the early days of over a two-year period. The other call out here is Microsoft in the upper-right. We circled Microsoft as usual. Microsoft messes up the data because it's such a dominant player and has referenced earlier as a massive scale and very quality telemetry from its endpoints. Unlike AWS, Microsoft is a direct competitor of CrowdStrike's. Nonetheless, the sector remains very strong with lots of players. Cyber is a large and expanding TAM with too many point tools that CrowdStrike is well positioned to consolidate, in our view. Now, here's a more narrow view of that same XY graph. What it does is it takes out Microsoft to kind of normalize the data a bit and it compares a number of firms that specialize in endpoint, along with CrowdStrike such as Tanium which also has a lightweight agent, by the way, and appears to be doing pretty well. SentinelOne did a relatively recent IPO, took off, stock hasn't done as well since, as you saw earlier. Carbon Black which VMware bought for around $2 billion and Cylance which is the Blackberry pivot. Now, we've also for context included Palo Alto and Cisco because they are major players with the big presence in security and they've got solutions that compete with CrowdStrike. But you can see how CrowdStrike looms large with a higher net score than these others. Although Palo Alto is very impressive, as is Cisco, steady. But Palo Alto also, sorry, CrowdStrike also has a very steady posture instead of just looming on that X axis. Let's now take a look at XDR, extended detection and response. XDR is kind of this bit of a buzzword but CrowdStrike seems to be taking the mantle and trying to sort of own the category and define it, in our view. It's a natural evolution of endpoint detection and response, EDR. In a recent ETR Roundtable hosted by our colleague, Eric Bradley, the sentiment among several CIOs is that existing SIEM, security information and event management platforms are inadequate and some see XDR as a replacement for, or at least a strong compliment to SIEM. CISOs want a single view of their data. Hmm, you haven't heard that before. They want help prioritizing potentially high impact breaches and they want to automate the low level stuff because the problem is sometimes too much information becomes information overload and you can't prioritize. So they want to consolidate platforms. They want better co consistency. They have too many dashboards, too many stove pipes. They have difficulty scaling and they have inconsistent telemetry data. As one CISO said, it's a call out here. "If the regulatory requirement isn't there, I absolutely would get rid of my SIEM." So CrowdStrike, we feel, is in a good position to continue to gain, share and disrupt this space. And that's what Dave Nicholson and I will be looking for next week when theCUBE is at Fal.Con, CrowdStrike's user conference. We'll be there for two days at the area in Vegas. In addition to CrowdStrike CEO, we'll hear from government cyber experts. We always hear that at security conferences and the CEO of Mandiant. Google just the other day closed its $5 billion plus acquisition of Mandiant, which is a threat intelligence expert and MSSP. I'm going to hear a lot about MSSPs by the way. CrowdStrike is a growing MSSP base. We think that's a really interesting sector because many companies don't have a SOC. As many as 50% of companies in the United States don't have a security operations center. So they need help, that's where MSPs come in. At the conference, there'll be a real focus on the Falcon platform. And we expect CrowdStrike to educate the audience on its multiple modules and how to take advantage of the capabilities beyond endpoint. And we'll also be watching for the ecosystem conversations. We saw this at reinforced, for example, where CrowdStrike and Okta were presenting together to show how these companies products compliment each other in the marketplace. Sometimes it gets confusing when you hear that CrowdStrike has an identity product. Okta, of course, is the identity specialist. So we'll be helping extract that signal from the noise. Because a generational company must have a strong ecosystem. CrowdStrike is evolving and our belief is that it has some work to do to create a stronger partner flywheel, and we're eager to dig into that next week. So if you're at the event, please do stop by theCUBE, say hello to Dave Nicholson and myself. Okay, we're going to leave it there today. Many thanks to Chip Simonton and Eric Bradley for their input and contributions to today's episode. Thanks to Alex Myerson, who does production, he also manages our podcast, Ken Schiffman as well, in our Boston studios, Kristen Martin and Cheryl Knight help get the word out on social media and our newsletters, and Rob Hof is our editor in chief over at siliconangle.com. He does some wonderful editing and I really appreciate that. Remember, all these episodes are available as podcasts wherever you listen, just search "Breaking Analysis" Podcast. I publish each week on wikibon.com and siliconangle.com and you can email me at david.vellante@siliconangle.com or DM me @DVellante or comment on our LinkedIn post. And please do check out etr.ai for the best survey data in the enterprise tech business. This is Dave Vellante for theCUBE Insights powered by ETR. Thanks for watching, and we'll see you next time on "Breaking Analysis". (upbeat music)

Published Date : Sep 17 2022

SUMMARY :

This is "Breaking Analysis" and is in the black, or a

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Domenic Ravita, SingleStore | AWS Summit New York 2022


 

(digital music) >> And we're back live in New York. It's theCUBE. It's not SNL, it's better than SNL. Lisa Martin and John Furrier here with about 10,000 to 12,000 folks. (John chuckles) There is a ton of energy here. There's a ton of interest in what's going on. But one of the things that we know that AWS is really well-known for is its massive ecosystem. And one of its ecosystem partners is joining us. Please welcome Domenic Ravita, the VP of Product Marketing from SingleStore. Dominic, great to have you on the program. >> Well, thank you. Glad to be here. >> It's a nice opening, wasn't it? (Lisa and John laughing) >> I love SNL. Who doesn't? >> Right? I know. So some big news came out today. >> Yes. >> Funding. Good number. Talk to us a little bit about that before we dig in to SingleStore and what you guys are doing with AWS. >> Right, yeah. Thank you. We announced this morning our latest round, 116 million. We're really grateful to our customers and our investors and the partners and employees and making SingleStore a success to go on this journey of, really, to fulfill our mission to unify and simplify modern, real time data. >> So talk to us about SingleStore. Give us the value prop, the key differentiators, 'cause obviously customers have choice. Help us understand where you're nailing it. >> SingleStore is all about, what we like to say, the moments that matter. When you have an analytical question about what's happening in the moment, SingleStore is your best way to solve that cost-effectively. So that is for, in the case of Thorn, where they're helping to protect and save children from online trafficking or in the case of True Digital, which early in the pandemic, was a company in Southeast Asia that used anonymized phone pings to identify real time population density changes and movements across Thailand to have a proactive response. So really real time data in the moment can help to save lives quite literally. But also it does things that are just good commercially that gives you an advantage like what we do with Uber to help real time pricing and things like this. >> It's interesting this data intensity happening right now. We were talking earlier on theCUBE with another guest and we said, "Why is it happening now?" The big data has been around since the dupe days. That was hard to work with, then data lakes kicked in. But we seem to be, in the past year, everyone's now aware like, "Wow, I got a lot of data." Is it the pandemic? Now we're seeing customers understand the consequences. So how do you look at that? Because is it just timing, evolution? Are they now getting it or is the technology better? Is machine learning better? What's the forces driving the massive data growth acceleration in terms of implementing and getting stuff out, done? (chuckles) >> We think it's the confluence of a lot of those things you mentioned there. First of all, we just celebrate the 15-year anniversary of the iPhone, so that is like wallpaper now. It's just faded into our daily lives. We don't even think of that as a separate thing. So there's an expectation that we all have instant information and not just for the consumer interactions, for the business interactions. That permeates everything. I think COVID with the pandemic forced everyone, every business to try to move to digital first and so that put pressure on the digital service economy to mature even faster and to be digital first. That is what drives what we call data intensity. And more generally, the economic phenomenon is the data intensive era. It's a continuous competition and game for customers. In every moment in every location, in every dimension, the more data hat you have, the better value prop you can give. And so SingleStore is uniquely positioned to and focused on solving this problem of data intensity by bringing and unifying data together. >> What's the big customer success story? Can you share any examples that highlight that? What are some cool things that are happening that can illustrate this new, I won't say bit that's been flipped, that's been happening for a while, but can you share some cutting edge customer successes? >> It's happening across a lot of industries. So I would say first in financial services, FinTech. FinTech is always at the leading edge of these kind of technology adaptions for speeds and things like that. So we have a customer named IEX Cloud and they're focused on providing real time financial data as an API. So it's a data product, API-first. They're providing a lot of historical information on instruments and that sort of thing, as well as real time trending information. So they have customers like Seeking Alpha, for instance, who are providing real time updates on massive, massive data sets. They looked at lots of different ways to do this and there's the traditional, transactionals, LTP database and then maybe if you want to scale an API like theirs, you might have a separate end-memory cache and then yet another database for analytics. And so we bring all that together and simplify that and the benefit of simplification, but it's also this unification and lower latency. Another example is GE who basically uses us to bring together lots of financial information to provide quicker close to the end-of-month process across many different systems. >> So we think about special purpose databases, you mentioned one of the customers having those. We were in the keynote this morning where AWS is like, "We have the broadest set of special purpose databases," but you're saying the industry can't afford them anymore. Why and would it make SingleStore unique in terms of what you deliver? >> It goes back to this data intensity, in that the new business models that are coming out now are all about giving you this instant context and that's all data-driven and it's digital and it's also analytical. And so the reason that's you can't afford to do this, otherwise, is data's getting so big. Moving that data gets expensive, 'cause in the cloud you pay for every byte you store, every byte you process, every byte you move. So data movement is a cost in dollars and cents. It's a cost in time. It's also a cost in skill sets. So when you have many different specialized data sets or data-based technologies, you need skilled people to manage those. So that's why we think the industry needs to be simplified and then that's why you're seeing this unification trend across the database industry and other parts of the stack happening. With AWS, I mean, they've been a great partner of ours for years since we launched our first cloud database product and their perspective is a little bit different. They're offering choice of the specialty, 'cause many people build this way. But if you're going after real time data, you need to bring it. They also offer a SingleStore as a service on AWS. We offer it that way. It's in the AWS Marketplace. So it's easily consumable that way. >> Access to real time data is no longer a nice-to-have for any company, it's table stakes. We saw that especially in the last 20 months or so with companies that needed to pivot so quickly. What is it about SingleStore that delivers, that you talked about moments that matter? Talk about the access to real time data. How that's a differentiator as well? >> I think businesses need to be where their customers are and in the moments their customers are interacting. So that is the real time business-driver. As far as technology wise, it's not easy to do this. And you think about what makes a database fast? A major way of what makes it fast is how you store the data. And so since 2014, when we first released this, what Gartner called at the time, hybrid transaction/analytical processing or HTAP, where we brought transactional data and analytical data together. Fast forward five years to 2019, we released this innovation called Universal Storage, which does that in a single unified table type. Why that matters is because, I would say, basically cost efficiency and better speed. Again, because you pay for the storage and you pay for the movement. If you're not duplicating that data, moving it across different stores, you're going to have a better experience. >> One of the things you guys pioneered is unifying workloads. You mentioned some of the things you've done. Others are now doing it. Snowflake, Google and others. What does that mean for you guys? I mean, 'cause are they copying you? Are they trying to meet the functionality? >> I think. >> I mean, unification. I mean, people want to just store things and make it, get all the table stakes, check boxes, compliance, security and just keep coding and keep building. >> We think it's actually great 'cause they're validating what we've been seeing in the market for years. And obviously, they see that it's needed by customers. And so we welcome them to the party in terms of bringing these unified workloads together. >> Is it easy or hard? >> It's a difficult thing. We started this in 2014. And we've now have lots of production workloads on this. So we know where all the production edge cases are and that capability is also a building block towards a broader, expansive set of capabilities that we've moved onto that next phase and tomorrow actually we have an event called, The Real Time Data Revolution, excuse me, where we're announcing what's in that new product of ours. >> Is that a physical event or virtual? >> It's a virtual event. >> So we'll get the URL on the show notes, or if you know, just go to the new site. >> Absolutely. SingleStore Real Time Data Revolution, you'll find it. >> Can you tease us with the top three takeaways from Revolution tomorrow? >> So like I said, what makes a database fast? It's the storage and we completed that functionality three years ago with Universal Storage. What we're now doing for this next phase of the evolution is making enterprise features available and Workspaces is one of the foundational capabilities there. What SingleStore Workspaces does is it allows you to have this isolation of compute between your different workloads. So that's often a concern to new users to SingleStore. How can I combine transactions and analytics together? That seems like something that might be not a good thing. Well, there are multiple ways we've been doing that with resource governance, workload management. Workspaces offers another management capability and it's also flexible in that you can scale those workloads independently, or if you have a multi-tenant application, you can segment your application, your customer tenant workloads by each workspace. Another capability we're releasing is called Wasm, which is W-A-S-M, Web Assembly. This is something that's really growing in the open source community and SingleStore's contributing to that open source scene, CF project with WASI and Wasm. Where it's been mentioned mostly in the last few years has been in the browser as a more efficient way to run code in the browser. We're adapting that technology to allow you to run any language of your choice in the database and why that's important, again, it's for data movement. As data gets large in petabyte sizes, you can't move it in and out of Pandas in Python. >> Great innovation. That's real valuable. >> So we call this Code Engine with Wasm and- >> What do you call it? >> Code Engine Powered by Wasm. >> Wow. Wow. And that's open source? >> We contribute to the Wasm open source community. >> But you guys have a service that you- >> Yes. It's our implementation and our database. But Wasm allows you to have code that's portable, so any sort of runtime, which is... At release- >> You move the code, not the data. >> Exactly. >> With the compute. (chuckles) >> That's right, bring the compute to the data is what we say. >> You mentioned a whole bunch of great customer examples, GE, Uber, Thorn, you talked about IEX Cloud. When you're in customer conversations, are you dealing mostly with customers that are looking to you to help replace an existing database that was struggling from a performance perspective? Or are you working with startups who are looking to build a product on SingleStore? Is it both? >> It is a mix of both. I would say among SaaS scale up companies, their API, for instance, is their product or their SaaS application is their product. So quite literally, we're the data engine and the database powering their scale to be able to sign that next big customer or to at least sleep at night to know that it's not going to crash if they sign that next big costumer. So in those cases, we're mainly replacing a lot of databases like MySQL, Postgre, where they're typically starting, but more and more we're finding, it's free to start with SingleStore. You can run it in production for free. And in our developer community, we see a lot of customers running in that way. We have a really interesting community member who has a Minecraft server analytics that he's building based on that SingleStore free tier. In the enterprise, it's different, because there are many incumbent databases there. So it typically is a case where there is a, maybe a new product offering, they're maybe delivering a FinTech API or a new SaaS digital offering, again, to better participate in this digital service economy and they're looking for a better price performance for that real time experience in the app. That's typically the starting point, but there are replacements of traditional incumbent databases as well. >> How has the customer conversation evolved the last couple of years? As we talked about, one of the things we learned in the pandemic was access to real time data and those moments that matter isn't a nice-to-have anymore for businesses. There was that force march to digital. We saw the survivors, we're seeing the thrivers, but want to get your perspective on that. From the customers, how has the conversation evolved or elevated, escalated within an organization as every company has to be a data company? >> It really depends on their business strategy, how they are adapting or how they have adapted to this new digital first orientation and what does that mean for them in the direct interaction with their customers and partners. Often, what it means is they realize that they need to take advantage of using more data in the customer and partner interaction and when they come to those new ideas for new product introductions, they find that it's complicated and expensive to build in the old way. And if you're going to have these real time interactions, interactive applications, APIs, with all this context, you're going to have to find a better, more cost-effective approach to get that to market faster, but also not to have a big sprawling data-based technology infrastructure. We find that in those situations, we're replacing four or five different database technologies. A specialized database for key value, a specialized database for search- >> Because there's no unification before? Is that one of the reasons? >> I think it's an awareness thing. I think technology awareness takes a little bit of time, that there's a new way to do things. I think the old saying about, "Don't pave cow paths when the car..." You could build a straight road and pave it. You don't have to pave along the cow path. I think that's the natural course of technology adaption and so as more- >> And the- pandemic, too, highlighted a lot of the things, like, "Do we really need that?" (chuckles) "Who's going to service that?" >> That's right. >> So it's an awakening moment there where it's like, "Hey, let's look at what's working." >> That's right. >> Double down on it. >> Absolutely. >> What are you excited about new round of funding? We talked about, obviously, probably investments in key growth areas, but what excites you about being part of SingleStore and being a partner of AWS? >> SingleStore is super exciting. I've been in this industry a long time as an engineer and an engineering leader. At the time, we were MemSQL, came into SingleStore. And just that unification and simplification, the systems that I had built as a system engineer and helped architect did the job. They could get the speed and scale you needed to do track and trace kinds of use cases in real time, but it was a big trade off you had to make in terms of the complexity, the skill sets you needed and the cost and just hard to maintain. What excites me most about SingleStore is that it really feels like the iPhone moment for databases because it's not something you asked for, but once your friend has it and shows it to you, why would you have three different devices in your pocket with a flip phone, a calculator? (Lisa and Domenic chuckles) Remember these days? >> Yes. >> And a Blackberry pager. (all chuckling) You just suddenly- >> Or a computer. That's in there. >> That's right. So you just suddenly started using iPhone and that is sort of the moment. It feels like we're at it in the database market where there's a growing awareness and those announcements you mentioned show that others are seeing the same. >> And your point earlier about the iPhone throwing off a lot of data. So now you have data explosions at levels that unprecedented, we've never seen before and the fact that you want to have that iPhone moment, too, as a database. >> Absolutely. >> Great stuff. >> The other part of your question, what excites us about AWS. AWS has been a great partner since the beginning. I mean, when we first released our database, it was the cloud database. It was on AWS by customer demand. That's where our customers were. That's where they were building other applications. And now we have integrations with other native services like AWS Glue and we're in the Marketplace. We've expanded, that said we are a multi-cloud system. We are available in any cloud of your choice and on premise and in hybrid. So we're multi-cloud, hybrid and SaaS distribution. >> Got it. All right. >> Got it. So the event is tomorrow, Revolution. Where can folks go to register? What time does it start? >> 1:00 PM Eastern and- >> 1:00 PM. Eastern. >> Just Google SingleStore Real Time Data Revolution and you'll find it. Love for everyone to join us. >> All right. We look forward to it. Domenic, thank you so much for joining us, talking about SingleStore, the value prop, the differentiators, the validation that's happening in the market and what you guys are doing with AWS. We appreciate it. >> Thanks so much for having me. >> Our pleasure. For Domenic Ravita and John Furrier, I'm Lisa Martin. You're watching theCUBE, live from New York at AWS Summit 22. John and I are going to be back after a short break, so come back. (digital pulsing music)

Published Date : Jul 14 2022

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Google Cloud Announcements and Day 2 Show Wrap with DR | Cloud City Live 2021


 

>>Um, okay, thanks to the studio there for the handoff. Appreciate it. We're here for breaking news and it's exciting that we have who's the managing director. Google is breaking some hard news here, Dave. We want to bring him in and get commentary while we end up Dave too. Honestly, the story here is cloud city. We are in the cloud city and all, thanks for coming on remotely into our physical hybrid set here. Thanks for coming >>On. Thank you, John. And very excited to be here. What Juliet. >>Well, we got Bon Jovi ready to play. Everyone's waiting for that concert in the year. The only thing standing between bunch of LV and all the great stuff. So a lot of people watching. Thanks for coming on, sir. So you guys got some big news, um, first Erickson partners with you guys on 5g platform, deal with Anthem, as well as, uh, open ran Alliance. You guys are joining huge, a Testament to the industry. I see Google with all your innovation you guys have in the big three cloud hyperscalers. Obviously you guys invented SRE, so you know, you no stranger to large scale. What's the news. Let's tell us why this Erickson news is so important. Let's start with the Erickson announcement. >>Sure. So John, I mean, we are very excited today to finally bring to the market, the strategic partnership that we've been building with Erickson for the last few months, uh, the partnership to recent retreat, which is very important to the industry is you're actually doing this in conjunction with very large CSPs. So it's not been in isolation. You are in fact in the press release that we have already launched something to get the big telecom Italia in Italy, because you will see that also in the past. And really the partnership is on three pillars. Number one, how can CSBs monetize 5g and edge, which is the real team at the moment using Google clouds solutions like the edge computing platform and, and POS, and Erikson's cutting edge 5g components, 5g solutions. And if we can onboard these together at the CSP, such as telecom Italia, that creates massive pain to market efficiency. So that's 0.1 because speed and agility is key John, but then point to it also unlocks a lot of edge use cases for a bunch of verticals, retail, manufacturing, healthcare, so on, which are already starting to launch together with that. Excellent. And so that's the second pillar. And then the final pillar of course, is this continuously cloud native innovation that you just highlighted. John, we are going to try and double down on it between ourselves and Ericsson to really time created this cloud native application suite or 5g or whatever. >>Talk about the innovations around cloud, because the message we're hearing him this year at mobile world Congress, is that the public cloud is driving the innovation. And, you know, I can be a little bit over the top. So the telcos are slow. They're like glaciers, they move slow, but they're just moving packets. They are there. They're moving the network around. The innovation is happening on top. So there's some hardened operations operating the networks. Now you have a build concept cloud native enables that. So you've got containers. You can put that encapsulate that older technology and integrated in. So this is not a rip and replace. Someone has to die to win. This is a partnership with the tellers. Can you share your thoughts on that piece? >>Smart Antone's photo? We believe that it's a massive partnership opportunity. There's zero conflict or tensions in this sort of ecosystem. And the reason for that is when you talk about that containerization and right once and deploy everywhere type architecture that we are trying to do, that's where the cloud native really helps. Like when you create Ericsson 5g solutions with the operators, adjust telecom Italia, once you build a solution, you don't have to worry about, do I need to kick it back again and again, but every deployment, as long as your mantra, genetics and working, you shouldn't be able to have the same experience. >>Yeah, I'm John. I talk all the time in the cube about how developers are really going to drive the edge. You're clearly doing that with your distributed cloud, building out a telco cloud. I wonder if you could talk a little bit more about how you see that evolving. A lot of the AI that's done today is done in the cloud. A lot of modeling being done. When you think about edge, you think about AI inferencing, you think about all these monetization opportunities. How are you thinking about that? >>So I think David, first of all, it's a fan best six Sigma in how we are looked in at analytics at the edge, right? So we, uh, we have realized that is a very, very, uh, uh, uh, data computing, heavy operation. So certainly the training of the models is still going to stay in cloud for the foreseeable future. But the influencing part that you mentioned is there something that we can offer to the edge? Why is that so important in the pandemic era, think of running a shop or a factory floor, completely autonomously meeting zero minimal human intervention. And if you want to look at an assembly line and look at AI influencing as a way to find out assembly line defects on products in manufacturing, that's very difficult problem to solve unless you actually create those influencing models at the edge. So creating that ecosystem of an Erickson and a Google cloud carrier gives you that edge placement of the workloads that would fit right next to our factory floor in our manufacturing example. And then on top of that, you could run that AI influence thing to really put in the hands of the manufacturer, a visual inspection capability to just bring this to life. >>Great. Thank you for that. And now the other piece of the announcement of course, is the open, open ran. We've been talking about that all weekend and you know, you well, remember when cloud first came out, people were concerned about security. Of course. Now everybody's asking the question, can we still get the reliability and the security that we're used to with the telcos? And of course over time we learned that you guys actually pretty good at security. So how do you see the security component, maybe first talk about the open ran piece, why that's important and how security fits? >>Sure. So first of all, open trend is something that we have taken great interest in the last year or so as it started evolving. And the reason for that is fairly simple. Dave, this aggregation of networks has been happening for some time in the radio layer. We believe that's the final frontier of sort of unlocking and dis-aggregating that radio layer. And why is it so important? 80% of the operators spend globally is on radio. 80% is on radio. If you disaggregate that. And if the internet synergies for your CSP partners and clients, that meant you have standard purpose hardware standard for software with open interfaces, number one, massive difference in VCO. Number two, the supply chain gets streamlined and become still really, really simple way to manage a fairly large distribution. That's about to get larger in 5g and the capital clarity that 5g needs. >>You're thinking of tens of thousands of micro cells and radio cells going everywhere. And having that kind of standardized hardware software with openings of Essex is an extremely important cost dimension to every new site finished that the reason we got to exact open brand was you can now run for a lot of API APIs on the radio net, cetera, that then certainly brings a whole developer community on the radio later. That then helps you do a bunch of things like closed loop automation for network optimization, as well as potentially looking at monetization opportunities by hyper personalizing, yours and mine experiences at the waist level from the self-doubt. And so that really is what is driving us towards this open grind paper. Come on, we go and >>Got a minute and a half. I want to get your thoughts real quick on, on open source and the innovation. Um, Danielle Royston, who's the CEO of telco, Dr. She's at a keynote today. And she mentioned that the iPhone 14 years ago was launched. Okay. And you think about open and you mentioned proprietary with the 5g and having Iran be more commodity and industry standard. That's going to lower the costs increase the surface here of infrastructure. Everyone wins because everyone wants more connectivity options. Software is going to be the key to success for the telco industry. And open source is driving. That is Android. The playbook that you guys pioneered, obviously at Google with the smart phones was very successful. How is that a playbook or an indicator to what could happen at telecom? >>Absolutely. John and the parallel and analogy that you raised is photon. Be believed in the telco world and tossed multi cloud as a unifying software development layer. The app development platform is the way that people will start to drive this innovation, whether it's radio or whether it's in the core or whether it's on the side of pups, same software planning, everywhere that really allows you that whole development models that we are familiar with, but on the telecom side. And that's where we are seeing some massive innovation opportunities for systems to come on board. >>That's great stuff. And I was just heard someone in the hallway just yesterday and say, you want to be the smartphone. You don't want to be the Blackberry going forward. That's pretty much the consensus here at mobile world Congress. I'm all. Thank you for coming on and sharing the hard news and Google regulations on the Erickson Anthem platform, a deal as well as the open Ranton Alliance. Uh, congratulations. Good to see you. And by the way, you'll be keynoting tomorrow on the cube featured segment. So >>Watch that in there. Thank you, John. Thank you. Glad >>To be here. Benching director telecom, industry, solicitor, Google, obviously player. He's managing that business. Big opportunities for Google because they have the technology. They got the chops, Dave, and we're going to now bring this Daniel. Russia says here when to bring up on the stage, Bon Jovi is about to go on behind us Bon Jovi's here. And this is like a nightclub, small intimate setting here in cloud city. Dave Bon. Jovi's right there. He's going to come on stage after we close down here, but first let's bring up the CEO of telco. Dr. And yeah, it was great to see she's hot off the keynote. We're going to see you to Mike. Great to see you. Oh, it's great to be there. We're going to see you tomorrow for an official unpacking of the keynote, but thanks for coming by and closing, >>Swinging by. I never closed down the show. It's been a big, it's been a big day-to-day at MWC and in cloud city, really starting to get packed. I mean, everyone's coming in the band's warming up. You can kind of hear it. Um, I think Elon Musk is about to go on as well. So I mean, it's really happening all the buzz about cloud city out there in the hallway. Yeah. Yeah, no, I mean, I think everyone's talking about it. I'm really, really excited with how it's going. >>Well, this is awesome. While we got you here, we want to put you to work being the cube analyst for the segment. You just heard Google. Uh, we broke them in for a breaking news segment. So hard news Erickson partnership. We're in the factory, former Erickson booth. They're not even here, it's now the Calco VR booth, but that's a relation. And then open ran again, open source, you got five G you got open source all happening. What's your take on this? >>You see, you know, there's two big. And I, I talked about it, my keynote this morning, and there's two big technological changes that are happening in our industry simultaneously. And I don't think we could have had it MWC 21. I certainly wanted to make it about the public cloud. I think I'm sort of successful in doing that. And I think the other piece is open ramp, right? And I think these two big shifts are happening and, um, I'm really thrilled about it. And so, yeah, >>Well I loved your keynote. We were here, live. Chloe was here filling in for Dave while David was going to do some research and some breaking stories to you are on stage. And we were talking well, he's like, there's trillions of dollars, John on the table. And I was making the point, the money is at the middle of the table and it's changing hands if people don't watch it. And then you onstage that this trillions of dollars, this is a real competitive shift with dollars on the table. And you've got cultural collision. You got operators and builders trying to figure out it feels like dev ops is coming in here. Yeah. I mean, what's the, what's the holistic vibe. What's >>The, yeah, I think my message is about, we can use the software and specifically the software, the public cloud to double your ARPU without massive cap X expenditure. And I think the CSPs is always viewed to get the increase in ARPU. I got to build out the network. I got to spend a lot of money. And with these two technologies that require might be dropped. And then in exchange for doubling our poo, why not? We should do that. Absolutely. >>You know, your message has been pretty clear that you got to get on, on the wave that arrived the way you're going to become driftwood. As John said yesterday. And I think it's pretty, it's becoming pretty clear that that's the case for the telcos. I feel like Danielle, that they were entering this decade, perhaps with a little bit more humility than they have in the past. And then, you know, maybe, especially as it relates to developers, we're just talking about building out the edge. We always talk about how developers are really going to be a key factor in the edge. And that's not a wheelhouse necessarily. It's obviously they're going to have to partner for that to have going to have to embrace cloud native. I mean, it's pretty clear that your premise is right on it. We'll see how long it takes, but if it, if they don't move fast, you know, what's going to happen. Well, I >>Think you look at it from the enterprise's perspective. And I think we just heard Google talking about it. We need to provide a tech stack that the enterprises can write to now, historically they haven't had this opportunity historically that CSPs have provided it. Now you're going to be able to write against Google's tech stack. And that's something that is documented. It's available. There's developers out there that know it. Um, and so I think that's the big opportunity and this might be the big use case that they've been looking for with 5g and looking forward to 16th. And so it's a huge opportunity for CSS. >>I think that's an important point because you got to place bets. And if I'm betting on Google or Amazon, Microsoft, okay. Those are pretty safe bets, right. Those guys are going to be around. >>I mean, they're like, no, don't trust the hyperscalers. I'm like, um, are you guys nuts? If they're safe, right. Safe >>Bets in terms of your investment in technology, now you got to move fast. Yeah. That's the other piece of it. You've got to change your business model. >>Well, you gotta be in the right side of history too. I mean, I mean, what is trust actually really mean? The snowflake trust Amazon, it sure did to get them where they are. Um, but now that's a >>Great example, John. It really is because there's a company that can move fast, but at the same time they compete with the same time they add incremental value. And so yeah, >>Here, the, you can see the narrative like, oh no, we're partnering telcos. Aren't bad. No one needs to die to bring in the new containers. Do we'll help them manage that operational legacy. But if they don't move, they're going to have an asset. That'll get rolled up into a SPAC or some sort of private equity deal. And because the old model of building cap backs and extract rents is kind of shifting because the value shifting. So to me, I think this is what we're watching still kind of unknown. Danielle Love to get your thoughts on this because if the value shifts to services, which is a consumption model like cloud, yeah. Then you can, don't have to try and extract the rents out of the cap ex >>Yeah. I don't think you need to own the entire stack to provide value. And I think that's where we are today in telco, right there. I mean, nuts and bolts of the stack, the servers, you know, the cabling, everything. And I'm like, stand on the shoulders of these amazing tech giants that have solved, you know, mega data centers, right. Huge data centers at scale, and just leverage their, their investment and uh, for your own benefit, it starts to focus. And we heard, um, all talking about it starts to focus on your subscriber and driving a great experience for us. Right? Yeah. Well, you're >>Talking about that many times they can do, but you're right. If the conversation hasn't has to go beyond, okay, we're just conductivity. It's gotta be ongoing and be like, oh, it's $10 a month for roaming charges. Ah, great. Yeah. Tick that box, right? It's those value added services that you're talking about and it's an infinite number of those that can be developed. And that's where the partnerships come in a creativity in the industry. It's just >>A blank piece of paper for, well, we, you know, everyone thinks Google knows everything about you, right. We've had the experience on our phone where they're serving of ads and you're like, how did you write Facebook? But you know, who knows more about us than, than Google or your mother, even your telco, you take your phone with you everywhere. Right? And so it's time to start unlocking all of that knowledge and using it to provide >>A really great, by the way, congratulations on the CEO to Toby and the investment a hundred million dollars. That's a game changer statement again, back to the billing. And there's a good, there's a whole new chain, even all up and down the stack of solutions, great stuff. And I want to unpack that tomorrow. I don't hold that. We're going and we're going to meet tomorrow. I want, I wanna want to leave that to stay >>In the data for a second, because you made the point before in your keynote as well. That it's, that it's the data that drives the value of these companies. Why is it that apple, Amazon, Google Facebook now trillion dollar evaluations. It's all about the data and the telcos have the data, but they can't figure out how to turn that into valuation. >>There's two parts of the data problem, which is number one, the data is trapped in on-premise siloed systems that are not open. You can't connect them and they certainly can't do without. And we talked about it, I think yesterday, you know, millions of dollars of expenditure. And I think the other piece that's really interesting is that it's not connected to a mechanism to get it out in a timely manner, right? This is data that's aging by the minute. And when it takes you weeks to get the insight it's useless. Right? And so to Togi we announced the launch to Togi, I'll get a little to Tokyo plug in there, right. To Toby is connecting that insight to the charger, to the engagement engine and getting it out to subscribers. I think that's the beginning of this connection. I think it's a hard problem to solve and would have been solved already. >>But I think the key is leveraging the public cloud to get your data out of on-premise and, and mashing it up against these great services that Google and Azure and Amazon provides to drive it into the hands of the subscriber, make it very actionable, very monetizeable right at the end, that's what they want. More ARPU, more revenue. Right. And you know, we heard some keynotes from GSA yesterday, some big, big guys, you know, talking about how, you know, it's not fair that these other communication platforms are not regulated. You know, telco is heavily regulated and they're like, it's not fair. And I'm like, yep. It's not fair. That's like right. South complaining about it and start treating your customers better. So they are, they're happy to give you more. >>Yeah. And I think that's the message about the assets do, um, well, one thing I will say is this mobile world Congress is that we've been having a lot of fun here in cloud city. I have to ask you a personal question. Have you been having fun? You look great on the keynote of spring to your staff, cloud cities. Beautiful. Spectacular here. Give us some highlights, personal highlights from your trip. So far, >>Number one, I'm, I'm psyched that the keynote is delivered and, and done. I mean, I think it takes my blood pressure down a blind, um, you know, the spring in my step, I wore these fun little tennis shoes and, and that was really fun, but yeah, I'm having, I'm having, I think a lot of things, great conversations. Yes. The attendance has reduced, um, you know, usually you see hundreds of people from the big group carriers, especially the European groups and yeah, the attendance is reduced, but the senior guys are here, right. The senior leadership teams are in the booth or having meetings, running amazing conversations. I think the last year we really did live a decade in one year. I think they woke up to the power of the public cloud. I mean, there was no way that they got business done without cloud based tools. And I think the light bulb went off, I think I'm right in the right moment. Awesome. Do you think that, >>Do you think that they'd think in there, like left money on the table because you look at the pandemic, there were three categories of companies, losers, people who held the line struggled and then winners. Yeah. Big time tailwind booming. Obviously the zooms of the world telcos did well. They were up and running. Uh, this, this was good. You think we might've left some money on the table? They could have done more. >>Yeah. I think the ones that were, you know, people talk about digital transformation where digital telco we're digitally enabled, but I think the pandemic really tested this. Right. Can you deliver a contactless SIM or do you need to go to a store in person to get to go pick it up? And I had a broken SIM during the pandemic. My provider made me go to the store and I'm like, is it even open? And so I heard other stories of telcos that were very digitally enabled, right. They were using Uber to deliver Sims, all sorts of fun, crazy stuff and new ideas. And they were able to pivot right. Agile. And so I think, I think that was a really big telemedicine booming. So >>If you were in a digital business during the pandemic in general, you're out of business maybe unless you were telco, but I think you're right. I think the light bulb went off. It was an aha moment. And they said, oh, if >>We don't, I mean, I am not kidding. Right. As an ex CEO where I was trying to collect signatures on renewals, right. Here's a DocuSign, which for the world is like, duh. I mean, our school uses DocuSign. I had telcos that required an in-person signature, right. In some country once a month on Tuesday between 10 and two. And I'm like, how are you doing business? Like that? That's like the dark ages. >>Yeah. This is where the crypto guys got it right. With know your customer. Right. >>Because they have the data. Well, there's a lot of things that come in wrong. We don't want to get the whole show on that, but then you have great to have you drop biopsy Bon Jovi's here. How did you get Bon Jovi? Huge fan, New Jersey boy Patriots fan. We'd love it. Well, >>Yeah. I mean, who doesn't love Bon Jovi. Right. Um, we knew we wanted a rocker, right. Rock and roll is all about challenging the status quo. Um, that, I mean, since the beginning and that's what we're doing here, right. We're really challenging. Like the way things have been done in telco kind of just shattering the glass ceiling and lots of different ways. Right. Calling the old guys dinosaurs. I'm sure those guys love me. Right. I mean, how much do they hate me right now? Or they're like that girl? Oh, we're punk >>Rock. They're rock and roll. Right, right. I mean, maybe we should have gotten the clash >>Right. Black flag. Right. I'm a little bit old. >>Accessible. Still >>Edgy. Yeah. So really excited to get them here. Um, I've met him before. Um, and so hopefully he'll remember me. It's been a couple of years since I've seen him. So can't wait to connect with him again. I think we have Elon Musk coming up and that's going to be, it's always exciting to hear that guy talk. So >>Yeah, it could be inspiration off after you've talked to space, space X and kind to star lake. >>Right. I mean, those guys are launching rockets and deploying satellites. And >>I think that's really interesting for >>Rural right. In telco. Right. Being able to deploy very quickly in rural where the, maybe the cost, um, you know, per gig doesn't make sense. You know, the cost for deployment of tower. I think, I mean, that's an interesting idea right there. It's exciting. It's exciting. >>He's inspirational. I think a lot of people look at the younger generation coming into this issue. Why are we doing things? A lot of people are questioning and they see the cloud. They're saying, oh, Hey, you're a B, why are we doing this? This is such an easier, better way. Yeah. I think eventually the generation shifts >>It's coming. I'm so excited to be a part of it. Yeah. Great, >>Great leadership. And I want to say that you are real innovative, glad to have us here and presenting with you here. >>Awesome team. I'm psyched to have you guys. We talked last night about how great this partnership has said. Yeah. >>Cuba's keep us rocking inside the cloud city. The streets of the city are packed in here. All stuff. Great stuff. Thanks for coming on. Thanks. Bon Jovi is here. We've got a shot. A bunch of we do we have a screenshot of Bon Jovi? Yup. There it is. Okay. He's about to come on stage and uh, we're gonna take a break here. We're gonna take and send it back to Adam and the team in the studio. Thanks guys.

Published Date : Jul 6 2021

SUMMARY :

We are in the cloud city and all, thanks for coming on remotely So you guys got some big news, um, first Erickson partners with you guys on 5g platform, And so that's the second pillar. And, you know, And the reason for that is I wonder if you could talk a little bit But the influencing part that you mentioned is And now the other piece of the announcement of course, is the open, open ran. And the reason for that is fairly simple. And having that kind of standardized hardware software with openings of Essex is an extremely important cost And she mentioned that the iPhone John and the parallel and analogy that you raised is photon. And I was just heard someone in the hallway just yesterday and say, you want to be the smartphone. Watch that in there. We're going to see you to Mike. I mean, everyone's coming in the band's warming up. And then open ran again, open source, you got five G you And I don't think we could have had it MWC 21. and some breaking stories to you are on stage. And I think the CSPs is always viewed to get the increase in ARPU. And I think it's pretty, it's becoming pretty clear that that's the case for the telcos. And I think we just heard Google talking about it. I think that's an important point because you got to place bets. I'm like, um, are you guys nuts? You've got to change your business model. Well, you gotta be in the right side of history too. And so yeah, And because the old model of building cap backs and extract I mean, nuts and bolts of the stack, the servers, If the conversation hasn't has to go beyond, And so it's time to start unlocking And I want to unpack In the data for a second, because you made the point before in your keynote as well. I think yesterday, you know, millions of dollars of expenditure. But I think the key is leveraging the public cloud to get your data out of on-premise and, I have to ask you a personal question. And I think the light bulb went off, Do you think that they'd think in there, like left money on the table because you look at the pandemic, there were three And I had a broken SIM during the pandemic. I think the light bulb went off. And I'm like, how are you doing business? With know your customer. show on that, but then you have great to have you drop biopsy Bon Jovi's here. Rock and roll is all about challenging the status quo. I mean, maybe we should have gotten the clash I'm a little bit old. I think we have Elon Musk coming up and that's going I mean, those guys are launching rockets and deploying satellites. maybe the cost, um, you know, per gig doesn't make sense. I think a lot of people look at the younger generation coming into this issue. I'm so excited to be a part of it. And I want to say that you are real innovative, glad to have us I'm psyched to have you guys. He's about to come on stage and uh, we're gonna take a break here.

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Keynote Reaction with DR


 

(upbeat music) >> Okay, Chloe, thank you very much. Hey folks, in here in the Cloud City We with Danielle Royston. Great to see you. Watching you up on stage, I got to say, as the CEO of TelcoDR, leader and chief executive of that company. As well as a great visionary, you laid out the vision. It's hard to debate that. I mean, I think there's people who will say that vision, is like freedom, no one can debate it. It's not going to happen. >> Yeah, there's still a lot of debate in our industry about it. There's a lot of articles being written about it. I've referenced one about, you know, should we let the dragons into the castle? For me, I think it's super obvious. I think other industries are like "Duh, we've made the move." And Telco is still like, "Hmm, we're not sure." And so, am I a visionary, I don't know. I'm just sort of just Babe Ruth-ing it a little bit. I think that's where we're going. >> You know you do, you have a lot of content, podcasts, you write blogs, you do a lot of speaking. You brought it all together on stage, right? That has got to feel good. >> Yeah. >> You've got a body of work and it came together very nicely. How did you feel up there? >> Oh my God, it's absolutely nerve wrecking. I sort of feel like, you know, could you tell if my hands were shaking? Right, could you tell that my heart was racing? >> It's a good feeling. >> I don't know. >> Come on! >> I'll be honest, I'm happy it's over, I'm happy. I think I did a really great job and I'm really happy >> Yeah, you did a great job, I love the dragon reference-- >> Have it in the can. >> Fantastic, loved the Game of Thrones vibe there. It was cool-- >> Totally. >> One of the things I wanted pick up on, I thought it was very interesting and unique was the iPhone reference 14 years ago, because that really, to me, was a similar moment because that shifted the smartphone. A computer that happened to make phone calls. And then we all knew who was the leader at that time, Nokia, Blackberry with the phones, and they became toast. That ushered in a whole another era of change, wealth creation, innovation, new things. >> Yeah. Well, up until that moment, carriers had been designing the phones themselves. They were branded with their logos. And so Steve Jobs fought for the design of the iPhone. He designed it with the consumer, with the user in mind. But I think what it really, I mean, it's such a big pivotal moment in our industry because it singled the end of voice revenue and ushered in the era of data. But it also introduced the OTT players, right? That came in through the apps and started a siphon approved from the carriers. And this is like, it's a pivotal moment in the industry, like, changed the industry forever. >> It's a step function, it was a step function change, it's obvious, everyone knew it. But what's interesting is that we were riffing yesterday about O-RAN and Android. So you have iPhone, but Android became a very successful open source project that changed the landscape of the handset. Some are saying that that kind of phenomenon is coming here. Into Telco with software, kind of like an Android model where that'll come in. What's your thoughts on that, reaction to that? >> Yeah, well the dis-aggregation of the hardware, right? We're in the iconic Erickson booth, right? They get most of their revenue from RAN, from Radio Access Networks. And now with the introduction of Open RAN, right? With 50% less CapEx, 40% less OPEX, you know, I think it's easiest for Greenfield operators like Dish, that are building a brand new network. But just this month, Vodafone announced they're going to build the world's largest Open RAN network. Change is happening and the big operators are starting to adopt Open RAN in a real big way. >> So to me, riding the dragon means taking the advantage of new opportunities on top of that dragon. Developing apps like the iPhone did. And you mentioned Android, they got it right. Remember the Windows Phone, right? They tried to take Windows and shove it to the phone-- >> Barely. >> It was a kin phone too. >> I try to delete it from my, look here, beep! >> I'm going to take this old world app and I'm going to shove it into the new world, and guess what, it failed. So if the Telco is trying to do the same thing here, it will fail, but if they start building 5G apps in the cloud and pick the cloud native and think about the consumer, isn't really that the opportunity that you're talking about? >> Well, I think it is, absolutely. And I think it's a wake up call for the vendors in our space, right? And I'm certainly trying to become a vendor with Totogi. I'm really pushing my idea. But you can't take, using your Windows example on the Windows Phone, you can't take a Windows app and stuff it onto a phone and you can't take these old school applications that were written 20 years ago and just stuff them into the cloud, right? Cloud is not a place, it's a way to design applications and it all needs to be rewritten and let's go write, rewrite it. >> It's not a destination as we always say. Let's take a step back on the keynote 'cause I know we just did a couple of highlights there, wasn't the whole thing. We were watching it, by the way, we thought you did a great job, you were very cool and calm under pressure. But take us through the core ideas in the keynote. Break down the core elements of what the talk was about. >> Yeah, I think the headline really is, you know, just like there were good and bad things about the iPhone, right? It killed voice, but introduced data and all these other things. There's good and bad things about the public cloud, right? It's not going to be smooth sailing, no downsides. And so I acknowledge that, even though I'm the self appointed queen, you know? This self appointed evangelist. And so, I think that if you completely ignore the public cloud, try to stick your head in the sand and pretend it doesn't exist, I think there's nothing but downsides for Telcos. And so I think you need to learn how to maximize the advantage there, ride he dragon, like spew some fire and, you know, get some speed and height, and then you can double your ARPU. But I think, going from there, so the next three, I was trying to give examples of what I meant by that, of why it's a double-edged sword, why it's two sides of the coin. And I think there's three areas, which is the enterprise, the network, and a relationship with subscribers. And so that really what the talk, that's what the talk is about >> The three main pillars. >> Yeah, yeah! >> Future, work, enterprise, transition, Open RAN. >> The network and then the relationship with the subscribers. >> Those are the structural elements you see. >> Yeah, yeah, yeah. >> What's the most important one you think, right now, that people are focused on? >> I mean, I think the first one, with work, that's an easy one to do, because there's not too much downside, right? I think we all learned that we could work productively from home. The reason public cloud matter there is because we had tools like Zoom and G Suite and we didn't need to be, I mean, imagine if that this had happened even 20 years ago, right? Broadband at the home wasn't ready, the tools weren't ready. I mean, it would have been, I mean a bigger disaster than it was, right? And so this is an opportunity to sort of ride this work from home wave that a lot of CEOs are saying, we're not coming back or we're going to have smaller offices. And all of those employees need fiber to their home. They need 5G at their home. I mean, if I'm a head of enterprise in a Telco, I am shifting my 5G message from like random applications or whatever, to be like, how are you getting big pipes to the home so your workers can be productive there? And that, I don't hear Telco's talking about that and that's a really big idea. >> You know, you say it's a no brainer, but it's interesting you had your buildings crumbling, which was great, very nice effect in the talk. I heard a executive, Wall Street executive the other day, talking about how, "My people will be back in the office. "I'm going to mandate vaccinations, they're going to be back "in the office, you work for me. "Even though it's an employee friendly environment "right now, I don't care". And I was shocked. I go, okay, this is just an old guy. But, and it's not just the fact that it's an old guy, old guard doing that because I take two examples of old guys, Michael Dell and Frank Slootman. >> Yeah. >> Right, Michael Dell, you know, hundred billion dollar company, Frank Slootman, hottest, you know, software company. Both of them, sort of agree. It's a no brainer. >> Yeah. >> Why should I spend all this money on buildings? And my people are going to be more productive. They love it, so. Why fight the fashion? >> Well, I think the office and I can talk about this for a long time and I know we don't have that much time, but on offices, it's a way to see when did you come in and when did you leave, and look over your shoulder and what we're working on. And that's what offices are for. Now, we tell ourselves it's about collaboration and all this other stuff. And you know, these guys are saying, "come back to the office." It's because they don't have an answer on how to manage productivity. What are you working on? Are you off, are you authentically working 40 hours a week? I want to see, I know if at least you're here, you're here. Now, you might be playing, you know, Minesweeper. You might be playing Minesweeper on your computer, but at least you were, your butt was at your computer. So yeah, I think this is a pivotal moment in work. I think Telcos could push it, to work from home. We'll get you the pipes, we'll get you the cloud-based tools to help manage productivity, to change in work style. >> Yeah, and we've covered this in theCube many times, about how software is going to enable this virtual first model, no one's actually built software for virtual first. I think that's going to happen. Again, back to your team software, but I want to ask you about software defined infrastructure. You mentioned O-RAN, and as software eats the world and eats infrastructure, you still need infrastructure. So, talk about the relationship of how you see O-RAN competing and winning with the balance of software versus the commodity argument. >> Yeah, and I think this is really where people get scared in Telco. I mean, authentically nervous, right. Where you're like, okay, really the public cloud is at that network edge, right? We're really going to like, who are we? It's an identity crisis. We're not the towers anymore. We're renting space, right? We're now dis-aggregating the network, putting the edge cloud right there and it's AWS or Google. Who are we, what do we do, are we networks? Are we a tech company? Right, and so I'm like, guys, you are your subscribers and you don't focus on that. I mean, it's kind of like a last thought. >> So you're like a therapist then too, not just an evangelist. >> I'm a little bit of a therapist. >> Okay, lay down on the couch, Telco. >> Let's talk about what your problems are. (laughs) >> They have tower issues. >> All seriousness, no but, the tower is changing is backhauling. Look at direct connects for instance. The rise of direct and killed the exchanges. I mean, broadband, backhaul, last mile, >> Yeah. >> Completely, still issues, >> Yeah. >> But it's going to software and so that's there. The other thing I want to get to quickly, I know we don't have a lot of time, is the love relationship you talk about with subscribers. We had Peter Adderton on, from a Boost Mobile, formerly Boost Mobile, earlier. He was saying, if you don't have a focus on the customer, then you're just selling minutes and that's it. >> Yeah. >> And his point was, they don't really care. >> Yeah. Let's talk about organizational energy, right? How much energy is contained within any organization, not just Telco, but any organization. To some of your people time is the hours they work per week. And then you think of that as a sack on how you're allocating your time and spending your time, right? And so I think they spend 50% of their time, maybe more, fighting servers, machines, the network, right? And having all these battles. How much of that organizational energy is dedicated to driving great subscriber experiences? And it just shrunk, right? And I think that's where the public cloud can really help them. Like ride the dragon. Let the dragon deal with some of this underlying stuff. So that you can ride a dragon, survey the land, focus on your subscriber and back to the software. Use software, just like the OTT players are doing. They are taking away your ARPU. They're siphoning your ARPU, 'cause they're providing a better customer experience. You need to compete on that dimension. Not the network, not the three Telcos in the country. You're competing again, WhatsApp, Apple, Amazon, Facebook. And you spent how much of your organizational energy to focus on that? Very small. >> And that's where digital platforms roll by, it uses the word platform, why? Because everybody wants to be a platform. Why do you want to be a platform? Because I want to be like Amazon, they're a platform. And you think about Netflix, right? It's not, you know, you don't think about Netflix UK or Netflix Spain, right? >> It's global. >> There's one Netflix >> Yeah, yeah. >> You don't think about their marketing department or their sales department or their customer service, you think about the app. >> Yeah. >> You know. One interface. And that's what digital platforms allow you to do. And granted, there's a lot of public policy to deal with, but if you're shooting satellites up in space, >> Yeah. >> You know, now, you own that space, right, global network. >> And what makes Netflix so good, I think, is that it knows you, right? It knows what you're watching and recommends things, and you're like, "Oh, I would like that, that's great." Who knows more about you than your mobile phone? Carry it everywhere you go, right? What you're watching, what you're doing, who you're calling, what time did you wake up? And right now all of that data we talked about a couple of days ago, it's trapped in siloed old systems. And like why do people think Google knows so much about you? Telco knows about you. And to start to use that to drive a great experience. >> And you've got a great relationship with Netflix. The relationship we have with our our carrier is to your admin, "can you call these guys? "I don't know, I lost the password, I can't get in". >> Right. >> It's like-- >> Or you get SIM hacked-- >> I don't have an hour and a half to call your call center 'cause you don't have a chat bot, right. >> I don't have time. >> Chat bot, right. I can't even do the chat bot because my problem is, you're like, I got to talk to someone. All of their systems are built with the intention of a human being on the other side, and there's all this awesome chat bot AI that works. >> Yeah. >> Set it free. >> Yeah, yeah, right. You almost rather go to the dentist, then calling your carrier. >> Well, we're going to wrap things up here on the keynote review. Did you achieve what you wanted to achieve? I mean, controversy, bold vision, leadership, also that came across, but people they know who you are now. You're out there and that's great news. >> Yeah. I think I rocked the Telco universe and I'm really, that was my goal, and I think I accomplish it so, very excited. >> Well, we love having you on theCUBE. It's great to have great conversations, not only are you dynamic and smart, you're causing a lot of controversy, in a good way and getting, waking people up. >> Making people talk, that's a start. >> And I think, the conversations are there. People are talking and having relationships on the ecosystem open, it's all there. Danielle Royston, you are a digital revolution, DR. Telco DR, thanks for coming to theCube. >> Thank you so much, always fun. >> Good to see you. >> Thanks. >> Of course, back to the Cloud City studios. Adam is going to take it from here and continue on day three of theCube. Adam in studio, thanks for having us and take it from here.

Published Date : Jul 3 2021

SUMMARY :

I got to say, as the CEO of TelcoDR, I've referenced one about, you know, You know you do, you How did you feel up there? I sort of feel like, you know, I think I did a really great job Fantastic, loved the because that shifted the smartphone. because it singled the that changed the landscape of the handset. of the hardware, right? And you mentioned Android, and I'm going to shove and you can't take these we thought you did a great job, And so I think you need Future, work, enterprise, with the subscribers. Those are the structural I think we all learned "in the office, you work for me. you know, hundred billion dollar company, Why fight the fashion? And you know, these guys are saying, I think that's going to happen. and you don't focus on that. So you're like a therapist then too, of a therapist. Okay, lay down on the couch, what your problems are. the tower is changing is backhauling. is the love relationship you And his point was, And then you think of that as a sack And you think about Netflix, right? you think about the app. platforms allow you to do. you own that space, right, global network. And to start to use that to "I don't know, I lost the 'cause you don't have a chat bot, right. I can't even do the chat You almost rather go to the dentist, but people they know who you are now. and I'm really, that was my goal, Well, we love having you on theCUBE. that's a start. And I think, the Cloud City studios.

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Amol Phadke, Google Cloud & Day 2 Show Wrap with Danielle Royston | Cloud City Live 2021


 

(upbeat music) >> Okay, thanks to the studio there for the handoff. Appreciate it, we're here for breaking news and it's exciting that we have Amol Phadke who's the Managing Director, Google is breaking some hard news here, Dave, so we want to bring him in and get commentary while we end out day two. Obviously, the story here is CLOUD CITY. We are in the CLOUD CITY. Amol, thanks for coming on remotely into our physical hybrid set here. Thanks for coming on. >> Thank you, John. I'm very excited to be here, virtually at MWC 21. >> Oh we got Bon Jovi ready to play. Everyone's waiting for that concert and you're the only thing standing between Bon Jovi and all the great stuff so. >> A lot of people watching. >> Thanks for coming on. Seriously you guys got some big news first Ericsson partners with you guys on 5G, platform deal with anthesis as well as open O-ran Alliance. You guys are joining huge testament to the industry. Obviously Google with all your innovation you guys have in the big three cloud hyperscalers. Obviously you guys invented SRE, so you know, you're no stranger to large scale. What's the news? Tell us why this Ericsson news is so important. Let's start with the Ericsson announcement. >> Sure, so, John, I mean, we are very excited today to finally bring to the market, the strategic partnership that we've been building with Ericsson for the last few months, the partnership, the reason we feel this is very important to the industry is we are actually doing this in conjunction with very large CSPs. So it's not done in isolation. You in fact saw in the press release that we have already launched something together with Telecom Italia in Italy. Because you will see that also in the press. And really the partnership is on three pillars. Number one, how can CSPs monetize 5G and Edge, which is a real team at the moment using Google Clouds solutions like the Edge computing platform and Anthos and Ericsson's cutting Edge 5G components, 5G solutions. And if we can onboard this together at the CSPs, such as Telecom Italia, that creates massive time to market efficiency. So that's point 1. Speed and agility is key John. But then point 2, it also unlocks a lot of Edge use cases for a bunch of verticals, retail, manufacturing, healthcare and so on. Which we are already starting to launch together with Ericsson. And so that's the second pillar. And then the final pillar of course, is this continuous wave of Cloud Native innovation that you just highlighted, John. We are going to try and double down on it between ourselves and Ericsson to really try and create this Cloud Native Application Suite for 5G over time. >> Talk about the innovations around Cloud, because the message we're hearing this year at Mobile World Congress is that the public cloud is driving the innovation and you know, I can be a little bit over the top and say, so the Telcos are slow, they're like glaciers, they move slow, but they're just moving packets. They are there, they're moving the network around. The innovation is happening on top. So there's some hardened operations operating the networks. Now you have a build concept, Cloud Native enables that. So you've got containers. You can put that, encapsulate that older technology and integrate it in. So this is not a rip and replace, someone has to die to win. This is a partnership with the Telco's. Can you share your thoughts on that piece? >> Spot on, John, spot on. We, we believe that it's a massive partnership opportunity. There's zero conflict or tensions in this sort of ecosystem. And the reason for that is, when you talk about that containerization and write once and deploy everywhere type architecture, that we are trying to do, that's where the Cloud Native be really helps. Like when you create Ericsson 5G solutions with the operators at Telecom Italia, once you build a solution, you don't have to worry about, do I need to go create that again and again for every deployment. As long as you have Anthos and Ericsson working, you should be able to have the same experience everywhere. >> Yeah, John and I talk all the time in theCUBE about how developers are really going to drive the Edge. You're clearly doing that with your Distributor Cloud, building out a Telco Cloud. I wonder if you could talk a little bit more about how you see that evolving and a lot of the AI that's done today is done in the cloud. A lot of modeling being done. When you think about Edge, you think about AI inferencing, you think about all these monetization opportunities. How are you thinking about that? >> Sure, so I think David first of all, it's a fantastic segue into how we are looking at analytics at the Edge, right? So we, we have realized that (connection disruption) is a very, very data computing, heavy operation. So certainly the training of the models is still going to stay in cloud for the foreseeable future. But the influencing part that you mentioned, is definitely something that we can offload to the Edge? Why is that so important? In the pandemic era think of running a shop or a factory floor, completely autonomously, needing zero minimal human intervention. And if you want to look at an assembly line and look at AI influencing as a way to find out assembly line defects on products and manufacturing. That's a very difficult problem to solve unless you actually create those influencing models at the Edge. So creating that ecosystem of an Ericsson and a Google Cloud and Telecom Italia type of carrier, gives you that Edge placement of the workloads that would fit right next to a factory floor in our manufacturing example. And then on top of that, you could run the AI influencing to really put in the hands of the manufacturer, a visual inspection capability to just bring this to life. >> Great, thank you for that and now the other piece of the announcement of course is the open, Open RAN. We've been talking about that all week. And you know, you well remember when Cloud first came out, people were concerned about security. And of course, now everybody's asking the question, can we still get the reliability and the security that we're used to with the Telcos? And of course over time we learned that you guys actually are pretty good at security. So how do you see the security component? Maybe first talk about the Open RAN piece, why that's important and how security fits? >> Sure, so first of all, Open RAN is something that we have taken great interest in the last year or so as it started evolving. And the reason for that is fairly simple Dave, this aggregation of networks has been happening for some time. In the radio layer, we believe that's the final frontier of sort of unlocking and desegregating that radio layer. And why is that so important? 80% of the operators spent globally is on radio across the entire infrastructure, 80% is on radio. If you disaggregate that and if you created synergies for your CSP partners and clients, that meant you have standard purpose hardware, standard purpose software with open interfaces, number one, massive difference in PCO. Number two, the supply chain gets streamlined and becomes a really, really simple way to manage a fairly large distribution, that's about to get larger with 5G and the capillarity that 5G needs. You're thinking of tens of thousands of micro cells and radio cells going everywhere. And having that kind of standardized hardware, software with open interfaces, is an extremely important cost dimension too. And on the revenue side, the things is that, the reason we got so excited with Open RAN was, you can now run a lot of API's on the radio net itself. That then suddenly brings a whole developer community on the radio layer. That then helps you do a bunch of things like closed loop automation for network optimization, as well as potentially looking at monetization opportunities by hyper personalizing yours and mine experiences at a device level, from the cell tower. And so that really is what is driving us towards this Open RAN type announcement. >> John: Amol, we've only got a minute and a half. I want to get your thoughts real quick on, on Open Source and the innovation. Danielle Royston, who's the CEO of TelcoDr. She's a keynote today. And she mentioned that the iPhone, 14 years ago was launched, okay. And you think about Open, and you mentioned proprietary with the 5G, and having O-RAN be more commodity and industry standard. That's going to lower the costs, increase the surface area of infrastructure. Everyone wins, 'cause everyone wants more connectivity options. Software is going to be the key to success for the telco industry, and Open Source is driving that. Is Android the playbook that you guys pioneered, obviously at Google with phones was very successful. How is that a playbook or an indicator to what could happen at Telco? >> Absolutely John and the parallel analogy that you raised is spot on. We believe in the Telco world Anthos multi-cloud as a unifying software development layer and the app development platform is the way that people will start to drive this innovation. Whether it's a radio or whether it's in the core or whether it's on the IT side of house. Same software running everywhere. That really allows you that whole CICD SRE type development models that we are familiar with, but on the telecom side. And that's where we are seeing some massive innovation opportunities for start, that would be for systems to come on. >> John: That's great stuff. And I was, just heard someone in the hallway just yesterday and say, you want to be the smartphone. You don't want to be the Blackberry going forward. That's pretty much the consensus here at Mobile World Congress. Amol, thank you for coming on and sharing the hard news with Google. Congratulations on the Ericsson Anthos platform deal as well as the Open Ran Alliance. Congratulations, good to see you. And by the way, you'll be keynoting tomorrow on theCUBE featured segments. So, watch that interview. >> Thank you John. Glad to be here. >> Thanks Amol. Managing Director, Telecom Industry Solutions at Google, obviously player, he's managing that business. Big opportunities for Google because they have the technology to get the chops Dave, and we're going to now, bring on Danielle Royston, she's here, I want to bring her up on the stage. Bon Jovi's about to go on, behind us, Bon Jovi's here. And this is like a nightclub, small intimate setting here in CLOUD CITY. Dave, Bon Jovi is right there. He's going to come on stage after we close down here, but first let's bring up the CEO of TelcoDR, Danielle Royston, great to see you. She's hot off the keynote. We're going to see you have a mic. Great to see you. >> Oh, it's great to be here, awesome. >> We are going to see you tomorrow for an official unpacking of the keynote but thanks for coming by and closing, swinging by. >> I know we're closing down the show. It's been a big, it's been a big day today at MWC and in CLOUD CITY. >> And Bon Jovi by the way. >> Day two, I mean really starting to get packed. >> And I mean, everyone's coming in, the band's warming up. You can kind of hear it. I think Elon Musk is about to go on as well. So I mean, it's really happening. >> A lot of buzz about CLOUD CITY out there in the hallway. >> Yeah, yeah. No, I mean, I think everyone's talking about it. I'm really, really excited >> Awesome. >> with how it's going, so yeah. >> Well, this is awesome, while we got you here, we want to put you to work being theCUBE analyst for this segment. You just heard Google. We broke them in for a breaking news segment. Obviously, so hard news Ericsson partnership. We're in the, actually former Ericsson booth. They're not even here, it's now the TelcoDR booth. But that's and then Open RAN again, Open Source. You got 5G, you got Open Source all happening. What's your take on this, as you're seeing this? >> Yeah, I think, you know, there's two big, and I talked about in my keynote this morning, there's two big technological changes that are happening in our industry simultaneously. And I don't think we could have had it--MWC 21 I certainly wanted to make it about the Public Cloud. I think I'm sort of successful in doing that. And I think the other piece is Open RAN, right? And I think these two big shifts are happening and I'm really thrilled about it. And so, yeah, we saw these two. >> I loved your keynote, we were here live Chloe was here filling in for Dave while Dave was going to do some research and getting some breaking stories. But you are on stage and, and we were talking, Chloe's like, these there's trillions of dollars, John on the table. And I was making the point, that the money's in the middle of the table and it's changing hands. If people don't watch it. And then you onstage said there's trillions of dollars. This is a real competitive shift with dollars on the table. And you've got cultural collision. You've got operators and builders trying to figure out, it feels like Dev Ops is coming in here. >> Yeah. >> I mean, what's the, what's the holistic vibe. What's the, what do you? >> Yeah, I think my message is about, we can use the software and specifically the software, the Public Cloud, to double your ARPU without massive CapEx expenditure. And I think the CSPs has always viewed to get the increase in ARPU, I got to build out the network, I got to spend a lot of money. And with these two technologies that require might be dropped. And then in exchange for doubling our ARPU, why not? We should do that absolutely. >> You know, your message has been pretty clear that you got to get on, on the wave. Got to ride the wave or become driftwood, as John said yesterday. And I think it's pretty, it's becoming pretty clear that that's the case for the Telcos. I feel like Danielle, that they entering this decade, perhaps with a little bit more humility than they have in the past. And then, you know, maybe, especially as it relates to developers, we're just talking about building out the Edge. We always talk about how developers are really going to be a key factor in the Edge and that's not a wheelhouse necessarily. But, obviously they're going to have to partner for that to have, they're going to have to embrace Cloud Native. I mean, it's pretty clear that your premise is right on. We'll see how long it takes, but if it, if they don't move fast, you know, what's going to happen. >> Well, I think you look at it from the enterprise's perspective. And we just heard Google talking about it. We need to provide a tech stack that the enterprises can write to. Now, historically they haven't had this opportunity. Historically that CSPs have provided it. Now you're going to be able to write against Google's tech stack. And that's something that is documented, it's available. There's developers out there that know it. And so I think that's the big opportunity. And this might be the, the big use case that they've been looking for with 5G and looking forward to 6G. And so it's a huge opportunity for CSPs to do that. >> I think that's an important point because you've got to place bets. And if I'm betting on Google or Amazon, Microsoft, okay, those are pretty safe bets, right? Those guys are going to be around. >> You think, I mean, they're like, no, don't trust the hyperscalers. And like, are you guys nuts? They're safe bets. >> Safe bets in terms of your investment in technology, now you've got to move fast. >> Yeah. >> That's the other piece of it. >> Yeah. >> You got to change your business model. >> Yeah, absolutely. >> Well, you got to be in the right side of history too. I mean, I mean, what is trust actually really mean? Does Snowflake trust Amazon? It sure did to get them where they are, but now they're looking at other options. >> That is a great example, John. It really is, because there's a company that can move fast, but the same time they compete, but the same time they add incremental value. >> And so here you can see the narrative like, oh no, we're partnering, Telcos aren't bad. No one needs to die to bring in the new. Well containers do, will help them manage that operational legacy, but culturally, if they don't move, they're going to have an asset that'll get rolled up into a SPAC or some sort of private equity deal. And because the old model of building CapEx and extract rents is kind of shifting because the value's shifting. So to me, I think this is what we're watching still kind of unknown. Danielle, love to get your thoughts on this, because if the value shifts to services, which is a consumption model like cloud, >> Yeah. >> Then you can, don't have to try to extract the rents out of the CapEx or, what's your thought, I mean. >> Yeah, I don't think you need to own the entire stack to provide value. And I think that's where we are today in Telco, right. There, I mean, nuts and bolts of the stack, the servers, you know, the cabling, everything. And I'm like, stand on the shoulders of these amazing tech giants that have solved, you know, mega data centers, right? Huge data centers at scale, and just leverage their investment and for your own benefit and start to focus, and we heard Amol talking about it, starts to focus on your subscriber and driving a great experience for us, right, yeah. >> Well, you've talking about that many times that you exhibit, you're right. If the conversation has been, has to go beyond, okay, we're just connectivity. It's got to be going to be like, oh, it's $10 a month for roaming charges, ah great. >> Yeah. >> Tick that box. Right, it's those value added services that you're talking about. And it's an infinite number of those that can be developed. And that's where the partnerships come in, and creativity in the industry. It's just a blank piece of paper. >> Well, we, you know, everyone thinks Google knows everything about you, right? We've had the experience on our phone where they're serving up ads and you're like, how did it? >> Facebook does? >> Right, Facebook. But you know who knows more about us than, than Google or your mother even, your Telco. >> Yeah. >> You take your phone with you everywhere, right? And so it's time to start unlocking all of that knowledge and using it to provide a really great experience. >> And by the way, congratulations on the CEO to Totogi and the investment hundred million dollars. That's a game changer statement again, back to the billing and the there's a good, there's a whole new team, even all up and down the stack of solutions, great stuff. And I want to unpack that tomorrow. I want to hold that, we're going to meet tomorrow. I want to, I want to, leave that here. >> Stay in the data for a second, because you made the point before in your keynote as well. That, it's that it's the data that drives the value of these companies. Why is it that Apple, Amazon, Google, Facebook now trillion dollar valuations. >> Yeah. >> It's all about the data and the Telco's have the data, but they can't figure out how to turn that into valuation. >> I think there's two parts of the data problem, which is number one, the data is trapped in on-premise, siloed systems that are not open. You can't connect them, and you certainly do it without, and we talked about it, I think yesterday, you know, millions of dollars of expenditure. And I think the other piece that's really interesting is that it's not connected to a mechanism to get it out in a timely manner, right? This is data that's aging by the minute. And when it takes you weeks to get the insight , it's useless, right? And so to Totogi, we announced the launch of Totogi, I'll get a little to Totogi plug in there, right. Totogi is connecting that insight to the charger, to the engagement engine and getting it out to subscribers. I think that's the beginning of this connection. I think it's a hard problem to solve it would have been solved already. But I think the key is leveraging the Public Cloud to get your data out of on-premise and, and mashing it up against these great services that Google and Azure and Amazon provide to drive it into the hands of the subscriber, make it very actionable, very monetizeable right at the end, that's what they want. More ARPU, more revenue, right. And you know, we've heard some keynotes from GSMA yesterday, some big, big guys, you know, talking about how, you know, it's not fair that these other communication platforms are not regulated. You know, Telco is heavily regulated and they're like, it's not fair. And I'm like, yep, it's not fair. That's life, right? >> Yeah. >> Stop complaining about it and start treating your customers better. So they're happy to give you more money. >> Yeah, and I think that's the message about the assets too. But one thing I will say, this Mobile World Congress, is that we've been having a lot of fun here in CLOUD CITY. I have to ask you a personal question. Have you been having fun? You look great on the keynote. You have a spring to your step. CLOUD CITY is beautiful, spectacular here. >> Yeah. >> Give us some highlights, personal highlights from your trip so far. >> Well number one, I'm, I'm psyched that the keynote is delivered in and done. I mean, I think it takes my blood pressure down a bunch. You know, the spring in my step, I wore these fun little tennis shoes and that was really fun. But yeah, I'm having, I'm having, I think a lot of things, great conversations. Yes the attendance is reduced. You know, usually you see hundreds of people from the big group carriers, especially the European groups. And yeah the attendance is reduced, but the senior guys are here, right? The senior leadership teams are in the booth. We're having meetings, we're having amazing conversations. I think the last year we really did live a decade in one year. I think they woke up to the power of the Public Cloud. >> Yeah, the pandemic helped. >> I mean, there was no way that they got business done without cloud based tools. And I think the light bulb went off. I think I'm right in the right moment. It's Awesome. >> Do you think that, do you think that they'll think in there, like left money on the table because you look at the pandemic, there were three categories of companies, losers, people who held the line, struggled and then winners. >> Yeah. >> Big time tale wind, booming. Obviously the Zooms of the world. Telco's did well. They were up and running, business was good. You think they might've left some money on the table? They could have done more. >> Yeah, I think the ones that were, you know, people talk about digital transformation. We're digital Telco, we're digitally enabled. And I think the pandemic really tested this, right. Can you deliver a contactless SIM? Or do you need to go to a store, in person, to get to go pick it up? And I had a broken SIM during the pandemic. My provider made me go to the store and I'm like, is it even open? And so I heard other stories of Telcos that were very digitally enabled, right. They were using Uber to deliver sims, and all sorts of fun, crazy stuff and new ideas. And they were able to pivot. >> Agile. >> Right, agile. And so I think, I think that was a really big wake up call. >> Telemedicine booming. >> So If you were in a digital business during the pandemic. In general, you're out of business, maybe unless you were a Telco, but I think you're right. I think the light bulb went off. It was an aha moment. And they said, oh-oh, if we don't move. >> I mean, I am not kidding right. As an ex-CEO where I was trying to collect signatures on renewals, right. Here's a DocuSign, which for the world is like, duh. I mean, our school uses DocuSign. I had telcos that required an in-person signature, >> Facts. >> Right, in some country, once a month on Tuesday between 10 and 2. And I'm like, how are you doing business, like that? That's like the dark ages. >> Yeah, this is where the crypto guys got it right, with know your customer. >> Yeah, right. >> 'Cause they have the data. >> Well, they had to, they had to. >> Yeah. >> There's a lot of things that's going wrong on crypto, we don't want to, we could do a whole show on that. But Danielle great to have you drop by, obviously Bon Jovi's here. How did you get Bon Jovi? Huge fan, New Jersey boy, Patriot's fan. >> Yeah. >> Dave, we love him. >> Fantastic. >> Well, I mean, who doesn't love Bon Jovi, right? We knew we wanted a rocker, right. Rock and roll is all about challenging the status quo. That, I mean, since the beginning and that's what we're doing here, right. We're really challenging like the way things have been done in Telco. Kind of just shattering the glass ceiling in lots of different ways, right. Calling the old guys dinosaurs. I'm sure those guys love me, right. I mean, how much do they hate me right now? Or they're like that girl, oh, so. >> Well we are punk rock. They're rock and roll. >> Right, right. I mean, maybe we should have gotten The Clash, right. Black Flag, right. I'm a little bit older than you. >> Bon Jovi's good. >> Right, we'll go with Bon Jovi. >> We like both of them. >> Accessible, right. >> Once's more conservative rock and roll still edgy. >> Yeah, so really excited to get them here. I've met him before. And so hopefully he'll remember me. It's been a couple of years since I've seen him. So can't wait to connect with him again. I think we have Elon Musk coming up and that's going to be, it's always exciting to hear that guy talk, so yeah. >> Yeah, he's going to be inspiration he'll talk space, SpaceX, >> Oh yeah. >> And possibly Starlink. >> Talking about the edge. >> Starlink, right. >> Starlink. >> I mean, those guys are launching rockets and deploying satellites and I think that's really interesting for rural. For rural right in Telco, right. Being able to deploy very quickly in rural where the, maybe the cost, you know, per gig doesn't make sense. You know, the cost for deployment of tower, I think. I mean, that's an interesting idea right there, yeah. >> It's exciting, he's inspirational. I think a lot of people look at the younger generation coming in and saying why are we doing things? A lot of people are questioning and they see the cloud. They're saying, oh, A or B, why are we doing this? This is such an easier, better way. >> Yeah. >> I think eventually the generation shifts in time. >> It's coming. I'm so excited to be a part of it, yeah. >> Great, great leadership. And I want to say that you are real innovative, glad to have us here and presenting with you here. >> Awesome team. >> I'm excited to have you guys. We talked last night about how great this partnership is, so thank you so much, yeah. >> TheCUBE, theCUBE's rocking inside the CLOUD CITY. The streets of the CLOUD CITY are hustling and booming. >> Packed. >> Packed in here. All stuff, great stuff. Thanks for coming on. >> Yep, thanks so much. >> Bon Jovi is here, we got a shot of Bon Jovi. Do we have a screenshot of Bon Jovi? >> Yeah, there it is. >> There it is, yeah. >> Okay, he's about to come on stage and we're going to take a break here. We're going to take and send it back to Adam and the team in the studio. Thanks guys.

Published Date : Jun 29 2021

SUMMARY :

and it's exciting that we have Amol Phadke Thank you, John. and all the great stuff so. in the big three cloud hyperscalers. And so that's the second pillar. and say, so the Telcos are And the reason for that is, and a lot of the AI that's done today hands of the manufacturer, that and now the other piece And on the revenue side, And she mentioned that the iPhone, and the app development platform and sharing the hard news with Google. Glad to be here. We're going to see you have a mic. We are going to see you tomorrow I know we're closing down the show. I mean really starting to get packed. the band's warming up. A lot of buzz about CLOUD No, I mean, I think it's now the TelcoDR booth. And I don't think we could have had it--MWC 21 that the money's in I mean, what's the, the Public Cloud, to double your ARPU that that's the case for the Telcos. that the enterprises can write to. Those guys are going to be around. And like, are you guys nuts? Safe bets in terms of your You got to change your It sure did to get them where they are, but the same time they compete, And because the old the rents out of the CapEx the servers, you know, that you exhibit, you're right. and creativity in the industry. But you know who knows more about us than, And so it's time to start congratulations on the CEO to Totogi That, it's that it's the data and the Telco's have the data, And so to Totogi, we announced So they're happy to give you more money. I have to ask you a personal question. personal highlights from your trip so far. that the keynote is delivered in and done. And I think the light bulb went off. left money on the table because Obviously the Zooms of the world. And I think the pandemic And so I think, I think that business during the pandemic. for the world is like, duh. And I'm like, how are you with know your customer. But Danielle great to have you drop by, Kind of just shattering the glass ceiling Well we are punk rock. I mean, maybe we should have rock and roll still edgy. I think we have Elon Musk coming maybe the cost, you know, at the younger generation the generation shifts in time. I'm so excited to be a part of it, yeah. And I want to say that I'm excited to have you guys. The streets of the CLOUD CITY are Thanks for coming on. Bon Jovi is here, we and the team in the studio.

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Sarah Cooper | AWS re:Invent 2020


 

>>from around the globe. It's the Cube with digital coverage of AWS reinvent 2020 Special coverage sponsored by AWS Global Partner Network. Right. Welcome back to the cubes. Live coverage of AWS reinvent 2020 were virtual this year. We're not in person. We have to do it remote but the Cuba's virtual And I'm John for your host here with Cube Virtual next guest, Sarah Cooper, who is the general manager of the i o T Solutions with a W s. Sarah. Great to see you. Eso you last year in person. In real life, now we're remote. But thanks for coming on. Thank you. >>Thanks, John. Always good to be on the Cube and great to see you again. I don't know how many years it's been from our initial meeting, but it's been a few. >>Well, we gotta we gotta cube search engine. You were on in 2016, but we saw each other last year on when we're riffing on the i o t. News. A lot of great stuff. I mean, from Speed Racer all the way down through all the industrial stuff. Even more this year. But two things that jumped out at me this year. War is the carrier keynote and also the BlackBerry kind of automotive thing again speaks to kind of two megatrends. Obviously, automotive will get to a second, but the carrier announcement was really interesting. You guys did this thing and I was so impressed with the cold chain, uh, product. It was the connected cold chain. It was called, Um, this is where the carrier, which is known for air conditioning This is critical I o t devices that stays with the vaccines involved. Take a minute to explain what the cold chain connected cold chain project waas. >>Yeah, absolutely. So. So we worked closely and are working closely with Carrier on on a product called Links Now Cold chain. Um, as Dave Gitlin, the CEO of Carrier, described in Andy's keynote eyes about moving perishable goods, things that need certain temperature ranges from point A to point B and that usually it sounds simple. Uh, that's not quite so simple. It's usually you know, least you know, 5 to 25 hops, sometimes as much as 40. Andi zehr these air partial goods This is food. This is medicines. This is vaccines. Very hot topic at the moment. And today you know you're moving between ships and those big tractor trailers, and you've got warehouses with refrigeration units and you've got retail grocery stores with refrigeration units thes air, all different data sources that are owned by different. You know, members of that supply chain that value chain and to end. And so what links does is it pulls the data from all of the curier equipment and then pulls that data and looks across all of this information, using things like machine learning to draw inference and relationship and then be allows us to be able to make smart recommendations on things like routes. Or, if you know, a particular produce might need to stop before its original event to make sure it's got long shelf life. It allows us basically to provide that transparency and toe end, which is so difficult because of the number of players. And it's in part due to curious breath of products. And then, you know, with AWS, we're bringing the digital technology side. We got the i o t. The M l. A lot of big data processing pieces, eh? So we're really excited about that. I have to say It's one of the easiest projects to hire for when you talk about making sure that we're able to reduce food waste from the current 30 to 40% or that we're working on making sure that vaccines are efficacious by the time that they get a vaccination site, engineers sign up pretty quickly. >>You know the cliche. You know, mission driven companies. They're always kind of like people love the work for mission driven companies. In this case, you have a project and group that literally is changing the world. If you think about just the life savings on the on the on the vaccine side, that's obvious. We all can relate to that now with covert on full display. But just in terms of energy consumption, on food, ways to perishables if you get the costs involved to society, hunger around the world. Uh, just >>food is >>just wasted, and there are people starving, right? So when you start looking at this as an instrumentation problem, right, it gets really interesting. So you mentioned supply chain value chain. This is I o t potentially, even Blockchain again. This is a key change. The world area. You guys have a multi year deal with Carrier, So validation. What does that mean? Specifically, you guys gonna provide cloud services? Um, what's that all mean? >>Yeah. So we were bringing our engineering talent as this carrier. This is a code development, so we're actually jointly developing together. They bring a lot of the domain expertise they bring, you know, years and years of experience in refrigeration, Um, and in, you know, track and trace of these products. And we bring engineers who have vast experience at scale in these kinds of inference, challenges and and data management and data quality. And so it's really kind of bringing the best of both worlds. And you see this happening more and more. I think in general, where you've got a company like AWS that has strong digital expertise and a history of product innovation, working with customers that are very innovative themselves, but typically have been innovative in in, you know, traditional hardware products and the two worlds coming together to make sure that we can really solve some of the big challenges that are facing our society today. And, um, again, you know, it's great to wake up in the morning and get to work on a project that has that kind of impact. >>Well, before we move on to the whole BlackBerry automotive thing, which is another whole fascinating thing share something that people might not know about this carrier project. That's important. Um, whether it's something anecdotal, something that you know, Um, that's important. What, what what's what's What else is there that's game changing that you think is important to point out? >>Yeah, you know, I don't know that when we first started working with Carrier on on scoping this project that I had really thought through all the different players that are touched by cold chain. Um, certainly we've got a number of them within Amazon with our our fulfillment technologies and our grocery stores. That that's logical. Um, you think about the shippers and people who are out, you know, um, farming. And you know, I mean, crabmeat is something that moves in these big refrigerated containers, but actually there's there are transportation companies. There's drivers of these big rigs that need to make sure that they're being that they have fuel consumption management. You've got customers, you know, really kind of throughout that piece, freight forwarders. And so really the breath of the people that are touched, not just you and I is consumers of of perishable goods and fruits and produce on DNA medicines, but also really, that full end to end ecosystem on that's That's both the exciting part from A from a business standpoint, but also the exciting part from the technology stand. >>Well, it's great work, and I applaud you for it's one of those things where foodways isn't just a supply chain impacts the rest of the world because you're more efficient. You could distribute food, toe other places where people are hungry and just its overall impact is huge trickle effect. So impact is huge. Okay, now let's talk about the automotive peace. Because last year we had on the Cube folks from BlackBerry and remember them came on like BlackBerry. Isn't that the phone that went extinct by the iPhone? No, no. There's a whole nother io ti automotive thing around. Ivy Ivy? Why intelligent vehicle data platform? You guys just announced a multiyear agreement with them to develop that product combined with some of the I O. T and machine learning. Could you take him in to explain what this relationship is. What does it mean? What does it mean for the industry? >>Yeah, it's It's similar to the carrier relationship. You know we are. We're engineering together. Um, in this instance Q and X, which is a division of BlackBerry, is in 175 million vehicles. I mean, just think about that. They're running under the covers, and they are. They are a safety security layer and a real time operating system. So you know, when you think about all of the products, really end end in Q and X isn't just in automotives. It's in nuclear power plants. It's in manufacturing automation. It's one of those products that that you probably benefit from, but you didn't know it. Um, and in the automotive space, it's the piece that manages the safety certified layers of data coming off of sensors in the car. And so, fundamentally, what we're doing with Ivy is we're up leveling that information today. If you think about a car, you've got 1500 suppliers that are all providing parts into that far, which means that different makes and models have different seats. Sensors to give you wait in the back, you know, seat as an example. And so if do you want to write an application that tries to determine if that weight in the back seat is your dog or not, my dog happens to be bothering me at the moment. Z. >>That's one of the benefits of working at home. You know? >>Absolutely. So we'll use him as an excuse here. But if you want to know if that's a dog on the back seat, um, being able Thio, then figure out the PC electric measurements and the algorithms, um means you have to know what sensors air in that back seat, which means you got to write essentially an application Pir sensor manufacturer for vehicle make and model That doesn't work so fundamentally What Ivy does, is it? It abstracts away the differences between the vendors and then it up levels information by using machine learning and analytics running in the car. To be able to allow a developer to say, you know, a P I. Is there a dog in the car like How simple is that? I don't have to figure out what the weight measurement is. I don't know. I have to know if there's cameras in the car or if there's some other way to know. If the dog I just need to ask, Is there dog in the car? And the A P. I, for my view, will tell you yes, No, or I don't know, you know, because sometimes there isn't the technology to know that. And then the application developer can then use that information to build delightful experiences, things that make your dog behave, hopefully, things that might help protect them on a hot day. Um, you know, in things where you know that if there's a child in the car, you don't play explicit lyrics. If they're fighting in the back seat, you make sure that the cartoons go off until they behave themselves and cartoons come back on. There are lots of in vehicle experiences that can be enabled by this as well as vehicle operations. So, you know, being able to do >>yeah and all that stuff. >>Yeah, Selective recalls making sure that Onley cars that are actually affected need to come in and making sure that that you know, that's that's quantified and that, you know, it is actually safe to drive to the point of recall. All of that could be done on a vehicle by vehicle basis. >>So are you competing with car companies now? >>No, fundamentally, the oe EMS are the Are the companies that that the car manufacturers are those that end up delivering this capability and they own the data. You know, this isn't something where BlackBerry or A W S owns the data the auto manufacturers dio so it's there platforms to make a delightful experience out of, um, we're just helping to make sure that that's as easy as possible and opening up. You know, the potential innovation so that it's, you know, it's certainly their developers internally. But if they want take advantage of the millions of AWS developers now, they could do that. >>Sarah, Great to have you on one of the things. I just want a final questions or final point. Let's get your reaction to Is that it seems to me with the cloud in this post covert scale error when you start to get into edge, um, you know, industrial I o t. You hear things like instrumentation supply chain, these air buzzwords, these air kind of characteristics all kind of in play. But the other observation is partnerships, arm or co engineering. Co development vibe. Is that just unique? Thio what you're doing? Or do you see this as kind of as a template for partnering? Because when you start to get these abstraction layers, the heavy lifting can be under the covers. You have this enablement model. What's your quick take on this? >>Yeah, I think we talk about undifferentiated heavy lifting, a lot of Amazon on defunding mentally. That's different for each industry. And he talked about that. His keynote. And so I think you know you'll see more and more co development and co engineering coming from from companies across when we have big technical challenges and these air complex problems to solve it takes a village >>awesome. Sarah Cooper Thanks for coming on GM of Iot. TIF Solutions A. The best to great success stories. The carrier and Blackberry, one Automotive with Black Braids operating system that powers the safety and for cars and, hopefully, future of application, development and carrier, with the cold connected chain delivering perishable goods, vaccines and food. Changing the game. That's a game changer. Thanks for coming on. >>Thanks, John appreciate. Always good to see you. >>Okay. Cube coverage. Jump shot for your host. Stay with us from or coverage throughout the day and all next couple weeks. Thanks for watching. Yeah. Mhm.

Published Date : Dec 4 2020

SUMMARY :

It's the Cube with digital I don't know how many years it's been War is the carrier keynote and also the BlackBerry kind of automotive Or, if you know, a particular produce might need to stop In this case, you have a project and group that literally is changing the world. So when you start looking at this as an instrumentation problem, again, you know, it's great to wake up in the morning and get to work on a project that has that kind of impact. What, what what's what's What else is there that's game changing that you think is important to point And you know, I mean, crabmeat is something that moves in Could you take him in to explain what this relationship is. Sensors to give you wait in the back, you know, seat as an example. You know? and the algorithms, um means you have to know what sensors air in that back seat, in and making sure that that you know, that's that's quantified and that, you know, you know, it's certainly their developers internally. it seems to me with the cloud in this post covert scale error when you start to get into edge, And so I think you that powers the safety and for cars and, hopefully, future of application, development and carrier, Always good to see you. Stay with us from or coverage throughout the day and all next

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Simon Walsh, NTT | Upgrade 2020 The NTT-Research Summit


 

>>from around the globe. It's the Cube covering upgrade twenty twenty, The NTT Research Summit presented by NTT Research. >>Welcome back. I'm stupid a man. And this is the Cubes coverage of Upgrade twenty twenty. Of course, it's the NTT Research Summit and happy to welcome to the program someone that watch the Cube for a long time. But first time on the program. Simon Walsh. He is the new CEO of NTT America's Simon. Great to see you and thanks so much for joining us. >>Thanks very much. Too good to be here. All right. See, >>A Zai mentioned your your previous companies that you've worked for are ones that the Cube and Cube audience are well aware of. Matter of fact, when I worked for some of those companies, NTT is one of the large global companies that I had the pleasure to interact with over the years. But if you could maybe let's start with just a little bit of your background. And as I said, it's only been a few months that you've been the CEO, so you know, what's it like coming into a role like this? You know, during the situation that we're all faced with in twenty twenty. >>Yeah, Thank you. I mean, my background is really in, You know, the platforms that enable the customers Thio run their technologies. Andi, Uh, you know, I spent some of my time in Europe and the media on then latterly the last five plus years in the Americas. I have to say I really enjoy It's a much better environment. If I think about it from a GDP and an economy perspective, it's, ah really dynamic place to work. I worked with companies headquartered from Europe running America's, and I've worked with companies that were headquartered in the Americas, running some of the European businesses. So I've crossed the continent's if you like. I recently joined NTT. I have to say, you know, it was a pretty lengthy process to explore, but that was partly, you know, interviews and due diligence because you want to make sure that, you know, you're you're buying into a company that, you know, number one, you can have ah, cultural compatibility with, but also somebody who you see really investing in technology that consult for, you know, the business agenda of the markets. So that's really a bit about my background and then, you know, joining. I mean, I literally joined last week of June, so my whole time has bean through, locked down in terms of employment. It's been very unique. Taking on a new post, exclusively remote. Andi I was a bit worried, you know, at a human level, just, you know, how do you connect with people? What I would comment is I've actually had the ability to really meet ah, lot more people in person because you can physically get to people's schedules a lot easier. So that's certainly helped, you know. And I've done my, uh, activities of meeting clients. Eso they've been very amenable to connecting talking to our business partners and spending, you know, considerable amount of time with my colleagues, uh, in the Americas and around the world. Andi, it's actually been very rewarding. I think, funnily enough, you probably physically closer because you're on a screen and you probably like twenty four inches away from each other. Whereas in a meeting room you'd be the other side of the table. So it's been unique, but so far so good. >>Well, yeah, absolutely. The the new abnormal is we. We have sometimes say what? We're all usedto looking in the screens all day talking to various people there. Uh, the impact on business, though, has been, uh, you know, obviously ah, lot of different things, depending on the company. But that discussion of digital transformation a few years ago it was like, Oh, I don't know if it's really is it a buzzword? But that the spotlight that's been shown here in twenty twenty is what Israel and what is not leveraging cloud services, giving people agility, being able to react fast because, boy in twenty twenty if we needed to react fast, so help bring us inside a little bit. And your time there, the discussion you're having with customers, that adoption moving along that journey for digital transformation, the impact that you're seeing and house NTT helping its customers as they need to accelerate and respond toe the realities that we see today. >>Yeah, so you're right into I mean, digital disruption has been ongoing for multiple years. Way used to call it technology and change, and now we call it digital disruption or digital transformation. So it's not necessarily new. I think the thing that's really accelerated in twenty twenty, You know, as a consequence of the pandemic is really the word distributed, uh, in that customers are undertaking their digital transformations understanding. You know what it is to modernize processes, you know, modernize the customer experience on Then they're finding that actually, they don't need in a board room and discuss, you know, the performance of the business so they now need to have distributed access to data on. I think the topics that we see very prevalent is the distributed nature off the workforce. Andi. Obviously there's always been a filled workforce, and we've had systems, crm systems and other systems that were built for a distributed workforce. But now we have toe think about our supply chain management systems and our HR systems, the P and L. And you know all of the activities that business undertakes with an entirely distributed workforce, and it's quite abnormal. And I think what we've learned is where is the data on how doe I amalgamate data from distributed systems. And so I see. And we're doing a lot of work with our clients relating to digital transformation, but really about how doe I join data from system a two system F in a distributed manner, most importantly, securely timely on in A in an interface that is usable on it sounds really easy is like Oh, great, yeah, it's just two different data points. Connect them together, make it secure, make it visible, create transparency. But we all know that the world is full of technical debt, legacy systems and platforms Very expensive and significant historical investments on those things Don't modernize themselves overnight. Quite often. The dollars to modernize them don't justify themselves. So we then end up layering on, you know, new technology. So you know what I'm seeing on in digital transformation is really about. How do we handle distributed data Distributed decision making on how we do that in a secure manner on through an interface that is, uh, user friendly? >>Yeah, way. Obviously know that there's had to be some prioritization. You know, the joke. I've had everybody came into twenty twenty with Okay, here. Here's what I'm gonna do for the first half of the year. Here's the objectives that I have, and we kind of throw those in the shredder rather early on Number one priority. I still hear it was probably that the number one priority coming into the year and it stays there, and you've mentioned it multiple times. Its security, you know, is absolutely front and center Still. How overall, though, How are your customers? You know, the c X So sweet. How are they adjusting their priorities? Are there certain projects that just go on hold? Are there certain ones that get front and center? Obviously, you know, that distributed work from anywhere. Telemedicine, uh, you know, teach and learn from anywhere have been top of mind. But any other key learnings you're finding or prioritization changes, some of which are gonna probably stay with us. Uh, you know, for the long term, >>Absolutely. We've definitely seems Thio customers re prioritizing. And I think there is obviously an inevitability to this, a za consequence of the pandemic. I mean, if you were undertaking a campus upgrade, you might just put that on pause for the moment. And we've absolutely seen that. But what we've really seen is a prioritization has been How do we get our information to our users? Whether the user is a customer or whether the user is an employee, you know, there's examples where there's lots of companies who are saying they've got, like, online detail, right. But now they've got to do curbside pickup because they've actually got inventory in the stores. But the stores couldn't open. So what you've seen is a re prioritization to say, Well, when we look out inventory management and the supply chain systems, are we factoring in that the inventory we have in a store could also be seen as inventory across the stores? And in fact, what we've really got now is a distributed warehouse. We've got inventory in the warehouse like wholesale, ready for distribution on. Then we've got inventory in a store retail ready for consumer consumption. What? We don't want that to be separate Infantry. We want that to be holistic on. Then how do we enable any any consumer anywhere to be able to arrange for curbside pickup, which we didn't used to do because we would come into the store or arrange for mail order? But the inventory may come from, you know, I may send something from San Francisco to somebody in Boston because it was in a storied inventory in San Francisco. Now, sure, it's got it's got some freight cost, but I've also got some other efficiency savings, and I'm reducing my working capital in my inventory expense. So we've seen prioritization for really how to take advantage of this. I come back to it. This word distributed is very simple in principle, but everything is now working on a new dynamic. So that's some of the prioritization we've seen. >>Um, you mentioned one of the things that might get put on hold is wait. If I was doing a corporate network update, that might not be the first thing. You know, we we Absolutely. We've gotten some great data on just the changing traffic patterns of the Internet, but the network is so critically important, everybody from home is, you know, dealing with Children doing their zoom classrooms while we're trying to dio video meetings. Um, NTT obviously has a strong, uh, you know, network component to what? Its businesses help us understand the services that are important there. What? What? You're working with customers. And how has this kind of transformed, uh, some of those activities? >>Yeah, Yeah, sure. Thank you. You're so right. I mean, I have to say I just like thio, pay my respects to colleagues and fellow workers around the world who are not just working from home but also home schooling in parallel. Uh, kids are fled the nest, you know, they're working for themselves now, so we don't have the extra activity of home schooling. But I can really have a lot of respect her colleagues who are trying to do both. It's a real fine art on. We've seen a lot of actually just talking of re prioritization. We've seen a lot of companies, including ourselves. You know, say to our colleagues, Look after your Children home, school them do everything you can to support your families on, then get to your work So that re prioritization. Justin behavior has been a key change that we've seen a lot of people do that flexibility to. You know, work is something you do not somewhere you go on. Therefore, as long as the work is done, we can flex around. You know your needs is a family, so that's one prioritization we've seen at, actually. But to your point on the network, it is quite amusing to me that we've been for years now talking about cloud on demand subscription services on Actually, the one asset that you need to really enable cloud is the network and its historically been the least cloudlike that you could possibly imagine Because you still need to specify a physical connection. You still need to specify a band with value you still need to specify. You know, the number of devices you get too attached to it. I think this is really a monstrous change that we're going to experience and really are experiencing the network as a service. I mean, we talk about I as has SAS. But what happened toe now, as I mean really, did we just think that everything was about computing software? The network is the underpin er on DSO. Really? We see a big change and this is where we've been very busy in the network as a service enabling customers tohave dynamic reallocation of resources on the network so that they can prioritize traffic, prioritize content, prioritize events, you know, a lot of customers are now doing activities such as hosting their own event, their own digital conference on. Do you want to prioritize what the user experience is when you host one of those events over perhaps a back office process that, quite frankly, wait a few days so we see a significant opportunity. This is where we've been very busy the last few months in really building out much more dynamic network of the service solutions. You know, the Cloud Network. And I think the whole software defined network agenda has materially accelerated. That's one major area on then. The other area has just been the phenomenal ship to I p voice on soft bone, actually almost the deletion of the phone in its entirety. Everybody using you know, teams or Skype or Google hangouts to really use as their collaboration mechanism on. Then you know, we're providing all the underlying transportation layer. But as I p voice, you know, that creates a much more integrated collaboration. Experience on git creates a cost saving because you're taking away classic voice services. >>Yeah, Simon Boy, I'm excited for that. I I remember when I got my first BlackBerry and they were trying to sell me some things. I'm like, Wait, this is an Internet endpoint. I can do all of these things there and of course you know it's taking taking it. The last dozen years. If If Ghana certain far, but and we always joke, it's like smartphones. We don't use them for phones anymore. We use them for all the messaging and all those services. So, uh, the the data and the network are so critically important, something I want to turn Thio, you know, upgrade twenty twenty. You know what? I'm excited about this. You know, we've talked about, you know, the major impacts of what's happened in twenty twenty, and we're looking at the here and now. But it's great in technology when we get to be able to look forward and look at some of the opportunities out there. So we'd love to hear from your standpoint, some of the areas. What's exciting? You what's exciting? That we can look forward to some of the areas and pockets of research that we see at the event. >>Yeah. Thank you. Strewn E. I think what I like about Aravind is the investment that we make to work with, You know, scientific community, academia, really invest in, you know, forward looking future proofing, how physics and different technologies might play a role in the future. And, you know, some of these investments and some of this research yields commercial products, and some of it doesn't. But it's still a very valuable opportunity for us to really look at you know where technology is going. I think the areas that particularly appealing to me on a personal level, just the whole thing of quantum computing. This is, uh, you know, I know we're already exploring the capabilities of quantum computing in, you know, some labs and Cem academia centers on really to understand, how can we take advantage of that? But I think if you then say and you take another area that we're exploring through the event Biosciences, if you then take the two together and you think Okay, how do we take quantum computing on? We take Biosciences on you think about health care, and then you think about the pandemic. You know? Are there things that we can do with simulations and technologies in the future that really would give us a greater comprehension and ability to accelerate understanding, understand, accelerate testing, and then really contribute to, you know, the health and welfare of society. Andi, I think that's really quite an exciting area for us. So that's a specific topic that I'm particularly interested in. I'm glad to see us doing a lot in that space quantum computing as well as you know, Biosciences. And I'd say, you know, one other area where I still think we're all trying to ascertain how it serves the business is really the area of Blockchain. I think this is, um, intriguing. I'm still mentally trying to master the subject. No amount of white papers has managed Thio overcome the topic of my brain yet, So I'm still working on it on. Then I think cryptography, I come back to the same subject security. I mean, we are dependent as citizens, businesses and nations on technology. Now, on our data is available how we secure it, How we make sure that it's encrypted is absolutely going to be critical. You see an increasing push nationally on globally to ensure that there is, you know, security of data on. I think the subject of cryptography and how we go forward with, you know, beyond one hundred and twenty eight bit is gonna be a very difficult and critical subjects. So these are the areas I'm very impressed with. >>Wonderful. Simon, I wanna give you the final word from update. Great. Twenty twenty. >>Yeah, thanks to you. Just thanks very much, Thio. Anybody that's attending what you'll find through various workshops. There's lots of insight from our strategic partners from research scientists from academia from ourselves. So thank you very much for participating. You know, we always value your feedback. So please tell us what we could do to improve the content to help you with your businesses. Onda, We look forward and hope that everybody stays safe. Thank you for connecting with us virtually >>well. Simon Walsh, Thank you so much. Great. Having a conversation and glad to have you in our cube alumni now, >>thank you very much to have a good day. >>Alright, Stay tuned. More coverage from upgrade twenty twenty. I'm still minimum. And thanks. As always, for watching the cube. Yeah,

Published Date : Sep 29 2020

SUMMARY :

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Simon Walsh, NTT | Upgrade 2020 The NTT-Research Summit


 

>> From around the globe, its theCUBE, covering the UPGRADE 2020, the NTT Research Summit presented by NTT research. >> Welcome back. I'm Stu Miniman and this is theCUBE's coverage of UPGRADE 2020. Of course, it's the NTT Research Summit and happy to welcome to the program, someone that's watched theCUBE for a long time, but first time on the program, Simon Walsh, he is the new CEO of NTT Americas. Simon, great to see you, and thanks so much for joining us. >> Thanks very much Stu, good to be here, nice to see you. >> As I mentioned, your previous companies that you've worked for are that theCUBE and theCUBE audience are well aware of. As a matter of fact, when I worked for some of those companies, NTT is one of the large global companies that I had the pleasure to interact with over the years. But if you could, maybe, let's start with just a bit of your background. And as I said, it's only been a few months that you've been the CEO. So, what's it like coming into a role like this, during the the situation that we're all faced with in 2020? >> Yeah. Thank you. My background is really in the platforms that enable the customers to run their technologies. And, I've spent some of my time in Europe and India and then lastly the last five plus years in the Americas, I have to say, I really enjoy it. It's a much better environment. And if I think about it from a GDP and an economy perspective, it's a really dynamic place to work. I've worked with companies, headquartered from Europe, running in Americas. And I've worked with companies that were headquartered in the Americas, running some of the European businesses. So, I've crossed the continents if you like. And I recently joined NTT and I have to say, it was a pretty lengthy process to explore, but that was partly, interviews and due diligence. Cause you want to make sure that, you're buying into a company that, number one, you can have a cultural compatibility with, but also somebody who you see really investing in technology that consult for the business agenda of the markets. So, that's really a bit about my background and then joining. I mean, I literally joined the last week of June, so, my whole time has been through lockdown in terms of employment. It's been very unique taking on a new post, exclusively remote, and I was a bit worried, at a human level, just, how do you connect with people? But what I would comment is I've actually had the ability to really meet a lot more people in person cause you can physically get to people's schedules a lot easier. So, that's certainly helped. And I've done my activities of meeting up clients. So, they've been very amenable to connecting, talking to our business partners and spending considerable amount of time with my colleagues in the Americas and around the world. And it's actually been very rewarding. I think, funnily enough, you probably physically closer because you're on a screen, and you're probably like 24 inches away from each other. Whereas in a meeting room you'd be the other side of a table. So, it's been unique, but so far so good. >> Oh yeah, absolutely. The new abnormal, as we've sometimes say we're all used to looking in the screens all day, talking to various people there. The impact on business though has been, obviously a lot of different things depending on the company, but that discussion of digital transformation a few years ago, it was like, "Oh, I don't know if it's real, is it a buzz word?" But that the spotlight that's been shown here in 2020 is what is real and what is not? Leveraging cloud services, giving people agility, being able to react fast because buoyant 2020th, we needed to react fast. So, help bring us inside a bit, and your time there, the discussions you're having with customers that adoption, moving along that journey for digital transformation, the impact that you're seeing and how's NTT helping its customers as they need to accelerate and respond to the realities that we see today. >> Yeah. So you're right Stu. I mean, digital disruption has been on varying for multiple years and we used to call it, technology and change and now we call it digital disruption or digital transformation. So, it's not necessarily new. I think the thing that's really accelerated in 2020, as a consequence of the pandemic is really the word distributed in that customers are undertaking their digital transformations, understanding what it is to modernize processes, modernize the customer experience. And then they're finding that actually they don't meet in a boardroom and discuss, the performance of the business. So, they now need to have distributed access to data. And I think that the topics that we see very prevalent is the distributed nature of the workforce. And obviously there's always been a field workforce and we've had systems. CRM systems and other systems that were built for a distributed workforce. But now we have to think about how supply chain management systems and our HR systems, the PNL, and, all of the activities that our business undertakes with an entirely distributed workforce. And it's quite abnormal. What I think what we've learned is where is the data and how do I amalgamate data from distributed systems? And so I see, we're doing a lot of work with our clients relating to digital transformation, but really about how do I join data from system A to System F in a distributed manner? And most importantly, securely, timely and in an interface that is usable. And it sounds really easy. It's like, Oh great. Yeah, it's just two different data points, connect them together, make it secure, make it visible, create transparency. But we all know that the world is full of technical debt, legacy systems and platforms, very expensive and significant historical investments. And those things don't modernize themselves overnight. And quite often the dollars to modernize them don't justify themselves. So, we then end up layering on new technology. So, what I'm seeing in digital transformation is really about how do we handle distributed data, distributed decision making, and how do we do that in a secure manner and through an interface that is user friendly. >> Yeah, we obviously know that there's had to be some prioritization. The joke I've had, everybody came into 2020 with, "Okay, here's what I'm going to do for the first half of the year. Here's the objectives that I have." And we kind of throw those in the shredder rather early on. Number one priority I still hear it was probably that the number one priority coming into the year and it stays there and you've mentioned it multiple times, it's security, it is absolutely front and center still. How overall though, how are your customers, the CXO suite, how are they adjusting their priorities? Are there certain projects that just go on hold? Are there certain ones that get front and center, obviously, you know, that distributed work from anywhere telemedicine, teach and learn from anywhere, have been top of mind. But any other key learnings you're finding or prioritization changes, some of which are going to probably stay with us, for the longterm. >> Absolutely. We've definitely seen customers reprioritizing. And I think there is obviously an inevitability to this as a consequence of the pandemic. I mean, if you were undertaking a campus upgrade, you might just put that on pause for the moment. And we've absolutely seen that. But what we've really seen as a prioritization has been, how do we get our information to our users, whether the user is a customer or whether the user is an employee? There's examples where there's lots of companies who say they've got like online e-tail, right? But now they've got to do curbside pickup because they've actually got inventory in the stores, but the stores couldn't open. So, what you've seen is a re-prioritization to say, well when we look at inventory management and the supply chain systems, are we factoring in the inventory we have in a store could also be seen as inventory across the stores? And in fact, what we've really got now is a distributed warehouse. We've got inventory in the warehouse like wholesale ready for distribution. And then we've got inventory in a store, retail ready for consumer consumption. What don't want that to be separate inventory. We want that to be holistic. And then how do we enable any consumer anywhere to be able to arrange for curbside pickup, which we didn't use to do because we would come into the store or arrange for mail order. But the inventory may come from you know, I may send something from San Francisco to somebody in Boston because it was in a store inventory in San Francisco. Now, sure, it's got some freight cost, but I've also got some other efficiency savings and I'm reducing my working capital or my inventory expense. So, we've seen prioritization for really how to take advantage of this. I come back to it, this word distributed is very simple in principal, but everything is now working on a new dynamic. So, that's some of the prioritization we've seen. >> You mentioned one of the things that might get put on hold is, wait if I was doing a corporate network update, that might not be the first thing, we absolutely, we've gotten some great data on just the changing traffic patterns of the internet, but the network is so critically important. Everybody from home is dealing with, you know, children doing their Zoom classrooms while we're trying to do video meetings. NTT obviously has a strong network component to what its business is. So, help us understand the services that are important there, what you're working with customers and how has this kind of transformed some of those activities? >> Yeah. Yeah, sure. Thank you. You're so right. I mean and I have to say, I just like to pay my respects to colleagues and fellow workers around the world who are not just working from home, but also homeschooling in parallel. Our kids fled the nest, either they're working for themselves now, so, we don't have the extra activity of homeschooling, but I can really have a lot of respect for colleagues who are trying to do both, it's a real fine art. And we've seen a lot of actually just talking of re-prioritization. We've seen a lot of companies including ourselves, say to our colleagues, look after your children, homeschool them, do everything you can to support your families and then get to your work. So, that re-prioritization just in behavior has been a key change that we've seen a lot of people do. That flexibility to, you know, work is something you do, not somewhere you go. And therefore, as long as the work is done, we can flex around, you know your needs as a family. So, that's one prioritization we've seen active actually. But to your point on the network, it's quite amusing to me that we've been for years now talking about cloud, on-demand subscription services. And actually the one asset that you need to really enable cloud is the network. And it's historically been the least cloud-like that you could possibly imagine because you still need to specify a physical connection. You still need to specify a bandwidth value. You still need to specify, the number of devices you've got to attach to it. I think this is really a monstrous change that we're going to experience and really are experiencing, the network as a service. I mean, we talk about IAS, PAS SAS, but what happened to NAS? I mean, really did we just think that everything was about computer and software? The networker is the underpinner. And so really we see a big change and this is where we've been very busy in the network as a service enabling customers to have, dynamic reallocation of resources on the network so that they can prioritize traffic, prioritize content, prioritize events. A lot of customers and are doing activities such as hosting their own event, their own digital conference. And you want to prioritize what the user experience is when you host one of those events over perhaps back office process that can quite frankly wait a few days. So, we see a significant opportunity. This is where we've been very busy the last few months in really building out much more dynamic network as a service solutions, the cloud network. And I think the whole software defined network agenda has materially accelerated. That's one major area. And then the other area has just been the phenomenal shift to IP voice and software and actually almost the deletion of the phone in its entirety. Everybody using, Teams or Skype or Google Hangouts to really use as their collaboration mechanism. And then, we're providing all the underlying transportation layer, but as IP voices, that creates a much more integrated collaboration experience, and it creates a cost saving cause you're taking away the classic voice services. >> Yeah. So Simon boy, I'm excited for that. I tell you, I remember when I got my first Blackberry and they were trying to sell me some things, I'm like, "Wait, this is an internet endpoint. I can do all of these things there." And of course, you know, it's taken me the last dozen years. If gone a certain far, but, and we always joke. It's like smartphones, we don't use them for phones anymore. We use them for all the messaging and all those services. So, the data and the network are so critically important. Simon, I want to turn to UPGRADE 2020, you know what I'm excited about this, we've talked about the major impacts of what's happened in 2020. And we're looking at the here and now, but it's great in technology when we get to be able to look forward and look at some of the opportunities out there. So, would love to hear from your standpoint, some of the areas, what's exciting you, what's exciting that we can look forward to some of the areas and pockets of research that we see at the event. >> Yeah, I think he's Stu. I think what I like about our event is the investment that we make to work with the scientific community, academia, and really invest in, forward-looking, future-proofing, how physics and different technologies might play a role in the future. And, some of these investments and some of this research yields, commercial products and some of it doesn't, but it's still a very valuable opportunity for us to really look at where technology is going. I think the areas that are particularly appealing to me on a personal level, just the whole thing of Quantum computing. This is, I know we're already exploring the capabilities of Quantum computing in some labs, and some academia centers and really to understanding how can we take advantage of that. But I think if you then say, and you take another area that we're exploring through the event, Biosciences. If you then take the two together and you think, okay, how do we take Quantum computing, and we take Biosciences and you think about healthcare, and then you think about the pandemic, are there things that we can do with simulations and technologies in the future that really would give us greater comprehension and ability to accelerate, understanding, accelerate testing, and then really contribute to the health and welfare of society. And I think that's really quite an exciting area for us. So, that's a specific topic that I'm particularly interested in. I'm glad to see us doing a lot in that space, Quantum computing, as well as the Biosciences. And I'd say one other area where I still think we're all trying to ascertain, how it serves the business is really the area of blockchain. I think this is intriguing. I'm still mentally trying to master the subject. No amount of white papers has managed to overcome the topic in my brain yet. So I'm still working on it. And then I think cryptography, I come back to the same subject security. I mean, we are dependent as citizens, businesses and nations on technology now, and our data is available how we secure it, how we make sure that it's encrypted is absolutely going to be critical. You see an increasing push nationally and globally to ensure that there is security of data. And I think the subject of cryptography, and how we go forward with, beyond 128 bit is going to be a very difficult and critical subject. So these are the areas I'm very impressed with. >> Wonderful. Simon, I want to give you the final word from UPGRADE 2020. >> Yeah. Thanks, Stu Just thanks very much to anybody that's attending. What you'll find through various workshops is lots of insight, from our strategic partners, from research scientists, from academia, from ourselves. So thank you very much for participating. We always value your feedback. So, please tell us what we could do to improve the content, to help you with your businesses. And we look forward and hope that everybody stays safe. Thank you for connecting with us virtually. >> Well, Simon Walsh. Thank you so much. Great having a conversation and glad to have you in our Cube alumni now. >> Thank you very much Stu. Have a good day. >> All right. And stay tuned more coverage from UPGRADE 2020 I'm Stu Miniman, and thanks as always for watching theCUBE. (upbeat music)

Published Date : Sep 25 2020

SUMMARY :

the NTT Research Summit and happy to welcome to the to be here, nice to see you. the pleasure to interact that enable the customers But that the spotlight that's And quite often the that there's had to be some But the inventory may come from you know, that might not be the first thing, the phenomenal shift to So, the data and the network and technologies in the future Simon, I want to give you the to help you with your businesses. and glad to have you Thank you very much I'm Stu Miniman, and thanks as

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Rudy Burger, Woodside Capital | CUBE Conversation February 2020


 

(upbeat music) >> Hi, and welcome to theCUBE, the leading source for insights into the world of technology and innovation. I'm your host Donald Klein, and today's topic is the market for autonomous vehicles and the ecosystem suppliers looking to tap into this brave new world of autonomous capabilities in our daily commute. To have this conversation I'm joined by Rudy Burger, managing partner at Woodside Capital. Rudy, welcome to the show. >> Thanks Don, it's great to be here. >> Great, so look, why don't we start off Rudy, why don't you tell us a little bit about Woodside Capital and your role there? >> Great, so I founded Woodside Capital about 20 years ago having started five different companies of my own, one of which I took public. We are a specialist M&A advisor. We work with so-called growth stage often venture-backed companies and help them find buyers that are usually much larger public companies. Our clients are usually US or European companies and we find buyers in the US, Europe, or Asia. >> Excellent, excellent, okay. And why don't you talk a little bit about your kind of specialty areas? >> So I focused my career, and certainly the work at Woodside Capital, on imaging technologies and as an enabling technology, and the products and markets that are enabled by imaging and increasingly computer vision. So nowadays that is autonomous vehicles, consumer technology, security surveillance, and digital health. So enabling technologies, the computer vision is the theme that binds those together. >> Okay, well, the thing that's on everybody's mind these days is autonomous vehicles, when are we going to get them? Very high profile for sure. Before the show we talking about the kind of two key ingredients to making this happen, the AI software which is kind of the brains of the operation and then also the sensors which enable all of the AI. So why don't we talk about the sensor world first, okay? Lot of discussion about there, so sort of does the brave new world of vehicles need lidar? Does it not need lidar? Are there other types of sensors coming along? What's your sense of that market and how it's looking for all of the different players in it? >> So, Don, I look at it from a sort of fairly basic standpoint. Humans have two very capable image sensors and a very powerful processor, and the degree to which the automotive manufacturers and so-called Robo-Taxi developers have decided it's necessary to sprinkle every sensor known to man, and I'm talking lidar, radar, ultrasound, thermal, and of course cameras, is to some extent a degree to which, you know, image sensors are not as good as our eyes today. Now, there are some areas in which we will probably always have technology as a help. For example, humans are not very good at seeing in the dark whereas a thermal technology can do that very well. But my overall belief is that it's never a good idea to bet against an incumbent technology, and in this case I'm talking about so-called CMOS image sensors which are the sensor that goes into pretty much every camera in the world now. It's never a good idea to bet against the incumbent technology being able to scale into a new market. Every time people have done that, they've been wrong. Back in the early days the debate was whether CMOS image sensors would ever be good enough to replace CCDs as the sensor technology, and of course now, you know, everything uses CMOS image sensors. In other markets there was a long period of time in which people were thinking that LCD panels would never be large enough to replace, you know, for television, for example, 50 inch and so forth. It was never going to happen, so we needed plasma TVs, we needed rear-projection TVs. But slowly but surely the incumbent technology, LCDs, expanded to that market. So my belief is that CMOS image sensors will evolve to a point at which they will replace the need for lidar in most applications. >> Interesting, so that's a very controversial statement, right? Because you've certainly seen a lot of emphasis on the development of new generation lidar capability. >> Over 100 lidar companies started over the last three, four years, and of course many of them will not be happy to hear me say that. There are two distinct markets and one is the so-called Robo-Taxi market, and the other is more of the consumer vehicle ADAS market, and I think we need to think about those separately because the economics behind both are very different. If you look at the Robo-Taxi market, those vehicles tend to be much more expensive and are relatively price-insensitive. So if they can improve safety a little bit by putting a lidar on there, you know, great, let's do it, multiple lidars because these vehicles will be in operation 24 by seven, and if each vehicle costs 200,000, $250,000, fine. When we talk about the mass market for automobiles, type of car that you and I might go down and buy, very different thing. And, you know, auto makers sweat the pennies, and so putting a one or $200 lidar in a vehicle, big decision. And to the extent that they can replace the need for that lidar with a much less expensive camera system, that's what they'll do. Bear in mind that Mobileye, which has been the biggest success story, acquired by Intel for $13.5 billion, second largest acquisition Intel ever made, they for the most part still run on one camera, forward-looking camera. That's it, no radar, no lidar, no thermal, one camera. So the clever use of image processing, computer vision, and one image sensor can do a great deal. >> Interesting, okay. Well, so I want to talk about the software in just a second, but just to kind of finish this point, so if you were advising a sensor company that's developing some next gen capabilities, whether lidar or other related technologies, is the point you're making here that there are certain segments of this industry which are going to be more attractive to your technology than others? >> Absolutely, yes. I mean, the first thing to recognize is that the automotive industry has never really been a particularly comfortable fit with the economics and timeline of venture capital. VCs need to invest and recoup and redeploy back to their LPs on an eight-year cycle. But the automotive industry moves quite slowly, perhaps Tesla are excepted, and what the first piece of advice I would give these companies is it's probably going to be three, four, five years before, even if you have the right technology, before that technology really starts generating any significant volume and revenue. So for many venture-backed companies, that's too long. So the first piece of advice is find pockets of revenue, right, beachheads if you will, where you can land your technology and start generating revenue before you get to the automotive market. And many of these lidar companies we just talked about are not going to last long enough to get to the automotive market because not only does the automotive market move slowly but the autonomous vehicle market keeps on getting pushed out to the right as the industry realizes that this is a big, hairy problem. And so I would say, what is it that your technology can do an order of magnitude better than any other technology? Focus on that and find some opportunities for revenue outside the automotive industry that will sustain the company on its way to the holy grail. >> Interesting, yeah, so find that alternative revenue source to get you to base camp, and then when the market's ready, climb that Everest to-- >> I've seen so many companies basically go out of business because they've set their sights on either the automotive market, and it's go for broke. We're not interested in, all these other things are distractions. You know, entrepreneurs don't have a plan B. Or this. We're going to get our technology into a smartphone, that's it. And there are possibly some other opportunities but it takes so long and it's so difficult to get your technology into a smartphone that they go out of business before they ever get to that point. >> Interesting, okay. So good advice for people looking to kind of apply their technology in this kind of a very difficult market, right, very complicated market. All right, well, then let's switch to the other side of it. So we were kind of talking about the key ingredients, right? Sensors but also AI and the software around that, okay, and there are some very big players developing the software. Tesla's had their Autonomy Day where they've showcased their technology. You've obviously got Google with their capabilities developing software. How do you make sense of this overall landscape because we do see a lot of smaller providers also trying to develop software here. >> So the first thing that I find fascinating about the automotive industry is that for the most part there is no software market. There's perhaps one exception of any scale, that's BlackBerry that sells the QNX software. They found a point within the entertainment console where they can license their software. But for all of the development and capital invested into automotive software, nobody is actually generating revenue, making a living, by licensing software. And one of the main reasons for that is that, you know, the automotive market, really since inception, has been a hardware business. This is a business of bending sheet metal, internal combustion engines, and software has really not played that big a role up until relatively recently. So even those companies that do have software technology have ended up selling it into the automotive supply chain as a piece of silicon, embedded on a piece of silicon, not as, you know, here's my software on a USB stick, right? I think that the whole software licensing model hasn't so far fit well, fit comfortably, with the automotive industry. And the other reason is that there's no standard platform. If I were to develop a piece of software, I can, in the PC industry, I can develop for Windows, I can develop for Mac, I can develop for an iPhone. There's no such thing in the automotive industry, and particularly in this new world of autonomous vehicles there is no standard platform. There are many different processors, Nvidia has staked an early claim there. And the reason that most of the companies developing autonomous vehicle technology have developed the so-called full-stack solution, everything from code running on the processor, integrated through the sensors and so forth, is for that reason, there is no standard platform. So each company has developed the whole solution for themselves, and there are many of them around here that have raised hundreds of millions of dollars, some cases billions of dollars, for that purpose. So there is, today, no software market for automotive in the same way that we think about it in other industries. >> Understood, understood. But in terms of the companies that are actually pushing the envelope on these kind of capabilities, right, so we're taking the best of AI, we're applying it to big data sets, and then hopefully being able to extract that to create capabilities for these vehicles, right? What's your sense of how far that's come along in-- >> Well, it's come a long way but, here I'm going to push the boat out a little bit. I don't believe that the so-called deep learning technology, which is the current state of the art for AI, it's the technology that has allowed computers to beat humans at chess, at Go, I don't think that that flavor of AI, that approach to AI, is ever going to get us to safe enough autonomous vehicles. And that's because it works extremely well in fairly well-bounded rules, rule-bounded games or any scenario like that, but can you imagine trying to teach your 16-year-old how to drive by showing them images of every situation that they might encounter, right? Impossible. It's an infinite, it's not a well-bounded set. And that's so difficult because we really haven't developed the technology to allow computers to learn, to have things like common sense, to infer, you know, well, this happened, so this is likely to happen. So I think we are going to need a whole new breakthrough in AI before we get to what is generally considered safe enough vehicles. >> Interesting, well then, maybe if we kind of apply your previous thought about sort of Robo-Taxis as maybe being the segment where you're going to see the most use of these newer sensor technologies. >> Rudy: Near term, yes. >> Exactly, what about maybe, is that sort of the same rules apply there for maybe the AI providers, that they're-- >> I think so and that's why they're all focused on that. I mean, from Uber to Waymo, they've all made the same calculation which is if you're running a fleet of vehicles, and so for example in Uber's case, the driver takes 80% of the fare and only 20% goes back to Uber, but if you can replace the driver with a computer, you can keep that vehicle on the road 24 by seven and you can keep 100% of the revenue. You don't need to pay the computer. So that's the calculus that they're all going through. But I think that many of them are making a fundamental mistake and I predicted recently that I think Uber, my prediction for 2020 is that Uber is going to divest its autonomous vehicle business and get back to the business that it should be focused on. Uber generates about $14 billion a year in gross revenue, so 20% of that, which is the piece that Uber keeps after the drivers take their 80, is what, 2.8 billion. Uber should be able to be an extremely profitable business on 2.8 billion of net revenue, but they're spending a huge chunk of money every year on R&D. Now, I would argue that Hertz and Avis have successful businesses. They're in the service, they're in the transportation business, but they didn't decide that they had to build their own cars in order to be in that business. My view, personal view, is that what Uber should be doing is saying, that's not our business, right? We are the world's best at managing this sort of peer-to-peer network crowdsourced transportation, if you will. And when some company, some Silicon Valley startup, comes out with safe enough technology, great, we'll use it, but we don't have to develop that ourselves. >> Well then, maybe just to play devil's advocate here for a second, what about it's a Robo-Taxi-type technologies being applied in bounded areas within metropolitan areas where the rules-- >> That's where it will start. >> Could be more-- >> I think that's where it will start, but I think part of the problem is that we have, perhaps in part due to all of the media hype around autonomous vehicles, we've been misdirected to thinking about autonomous vehicles as a replacement for the car we drive to work every day and I think that's the wrong way to think about it. I think that autonomous vehicles are going to show up in the market as an extension of public transportation. Right, you know, I get off the train and there's an autonomous vehicle waiting to take me for the last couple of miles to my office. >> And those last couple of miles would be sort of a regulated space. >> Rudy: May well be. >> Where the AI is more than capable of functioning. >> Right, and that, you know, yes. And so it's better to think about autonomous vehicles as not being a revolutionary technology but much more of an evolutionary technology. And in fact, most of these technologies are showing up in so-called ADAS technologies which are designed to make driving your regular car safer, lane assist, keeping you a safe distance. >> Donald: Maybe just explain that word, ADAS, and what that means. >> So ADAS stands for automated driver-assistance systems. So one of the first was cruise control, right, everybody's familiar with cruise control. And so to some extent ADAS is just building on cruise control. In addition to maintaining a constant speed, you can now stay in the lane. In addition to maintaining a constant speed, it will now automatically slow down if you get too close to the car in front. And so you can see ADAS as, you know, collision avoidance and so forth, not full autonomy, still have to have a driver in the driver's seat, but evolving year by year until one year we wake up and, yep, my car will actually drive me all the way from home to work without me intervening. Right, it's going to happen in that way. >> So incremental improvements. >> Incremental improvement. >> To ADAS as opposed to kind of revolution of autonomy. >> An overnight sensation. >> Yeah, right, coming from nowhere. Okay, understood. Well then, let's pivot from that then, okay. So let's talk about the automotive industry as a whole and sort of your thoughts on how this is all going to play out. >> Yeah, so there are some very interesting dynamics playing out in the automotive industry. Firstly, as good news, as a result of all of this money and innovation in the automotive industry, Detroit's actually coming back. I go there once or twice a year and you can feel the economy coming back in Detroit, but it's not going to come back around, you know, bending sheet metal. And the challenge that the automotive companies have is so much of their infrastructure and expertise has been built on construction, building a car, production lines to bend the metal, install the engine, and the internal combustion engine itself. And by complete coincidence, to some extent, we've got this confluence of all of these autonomous technologies and electric vehicles happening at the same time. Electric vehicles are much easier to make than internal combustion engines. Far fewer parts. It's one of the reasons that China has spun up about 20 different electric vehicle companies recently. So I think that long term, my prediction is that the automobile industry will go the same way that the personal computer industry went. When the PC first, you know, it was born by IBM, or Apple in some sense before that. There were dozens of companies producing different PCs and it was very much, they were expensive products, and, you know, relatively unusual. As the industry matured, the supply chains matured, and it became apparent there were really only two companies that were making a lot of money out of the PC industry. The companies that developed the software, operating system, and the companies that developed the processor, and all of the manufacturing went over to, in the PC's case, in Taiwan, right? And I think that exactly the same thing is going to happen with the automotive industry. Tesla today still actually makes cars, but I don't see them long term being in the car business because they're really a technology company. It's the reason I don't think Apple is ever going to get into the car industry. They make fantastic margins selling computer products. The gross margin selling a car, it's miserable. It can be single digits or teens. That would completely tank Apple's blended gross margin. So my prediction for the industry is there will be a few small pockets of very profitable businesses, particularly around the operating system, by which I mean the intelligence or the AI intelligence, and then the processor, whether it's a Qualcomm processor or a Nvidia processor or an Intel processor. And as with the PC industry, most of the profit will go there and most of the manufacturing will end up getting outsourced because that's not the value-add, you know, bending metal and so forth. >> Interesting, well, so in the kind of compute market today, right, we have this notion of sort of cloud-native, right, okay, and that many of the companies that are developing apps as relying on cloud-native infrastructure have a kind of technology lead that's going to be hard for some of the legacy providers to actually catch up on. Now, other people say that that's not necessarily the case and et cetera, right? Can you make the same argument for the electric car market, that some of the electric-natives might have a kind of sustainable advantage here? >> I should've added, today the cloud infrastructure companies, cloud services, SaaS companies, in the PC world, you know, very profitable, and I can see a similar cloud services model developing for the automotive industry. However, other than Tesla, it's very difficult to change the automotive channel to support that. I'll give you one example. Everyone that owns a Tesla is very used to the idea that, sometimes on a daily basis, a new bunch of software, operating system software, is downloaded overnight to your vehicle. You wake up in the morning and some new feature's been turned on, right? Tesla can do that because they bypass the entire dealership channel that has a complete lock on the rest of the industry. So for example, if GM wants to do the same thing as Tesla and do sort of what's called over-the-air, OTA, updates, software updates, they can't do that because their contract with the dealership network states that if there is service to be done on the vehicle, the vehicle has to be brought back to the dealership, and the dealerships consider updating the software on the vehicle as service. So their contract with the dealers actually prevent them from doing something that basic. So it's not just a technology issue. The whole channel and way vehicles get sold is going to have to change. >> Interesting, so that's the advantage that some of the new generation of vehicle manufacturers-- >> I would say that Tesla has a five year lead, technology lead, because they, like Apple, are vertically integrated. They're doing everything from user interface, fit and function, all the way down to the semiconductor. They're developing their own semiconductors now. So they have become a fearsome competitor in the electronic vehicle space because they've been doing it for longer than the other major auto companies. They've figured out a lot of the, you know, tricks and techniques of how to extend mileage and so forth. And so they have a substantial lead in the industry at this point, despite the fact that over the next 12, 18 months, every automotive company is going to be coming out with their own flavor of electronic vehicle. >> So then it's more than just about having electric drivetrains, et cetera, right? It's about the whole suite of capabilities. >> It's a systems engineering challenge. >> Interesting, okay. All right, well Rudy, we're going to have to leave it there, okay, but I think everything you've told us is, it sounds like some good news for some of the Tesla stock holders at the moment. >> I think so. >> Okay, well. (laughs) We'll pass on making an opinion about that, but great conversation, thank you for your insights. Okay, this is Donald Klein, host of theCUBE, here with Rudy Burger, managing partner at Woodside Capital. >> Rudy: Great, thank you, Don. (upbeat music)

Published Date : Feb 21 2020

SUMMARY :

and the ecosystem suppliers the US, Europe, or Asia. And why don't you talk a little bit about and certainly the work of the brains of the operation and the degree to which on the development of new and one is the so-called Robo-Taxi market, is the point you're making here I mean, the first thing to recognize is either the automotive market, and the software around that, okay, is that for the most part that are actually pushing the envelope it's the technology that the segment where you're So that's the calculus that for the last couple of miles to my office. And those last couple of miles Where the AI is more Right, and that, you know, yes. and what that means. So one of the first was To ADAS as opposed to kind of So let's talk about the and most of the manufacturing and that many of the companies in the PC world, you in the industry at this point, It's about the whole for some of the Tesla stock thank you for your insights. Rudy: Great, thank you, Don.

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Rudy Burger, Woodside Capital | Cube Conversation February 2020


 

(upbeat music) >> Hi, and welcome to theCUBE, the leading source for insights into the world of technology and innovation. I'm your host Donald Klein, and today's topic is the market for autonomous vehicles and the ecosystem suppliers looking to tap into this brave new world of autonomous capabilities in our daily commute. To have this conversation I'm joined by Rudy Burger, managing partner at Woodside Capital. Rudy, welcome to the show. >> Thanks Don, it's great to be here. >> Great, so look, why don't we start off Rudy, why don't you tell us a little bit about Woodside Capital and your role there? >> Great, so I founded Woodside Capital about 20 years ago having started five different companies of my own, one of which I took public. We are a specialist M&A advisor. We work with so-called growth stage often venture-backed companies and help them find buyers that are usually much larger public companies. Our clients are usually US or European companies and we find buyers in the US, Europe, or Asia. >> Excellent, excellent, okay. And why don't you talk a little bit about your kind of specialty areas? >> So I focused my career, and certainly the work at Woodside Capital, on imaging technologies and as an enabling technology, and the products and markets that are enabled by imaging and increasingly computer vision. So nowadays that is autonomous vehicles, consumer technology, security surveillance, and digital health. So enabling technologies, the computer vision is the theme that binds those together. >> Okay, well, the thing that's on everybody's mind these days is autonomous vehicles, when are we going to get them? Very high profile for sure. Before the show we talking about the kind of two key ingredients to making this happen, the AI software which is kind of the brains of the operation and then also the sensors which enable all of the AI. So why don't we talk about the sensor world first, okay? Lot of discussion about there, so sort of does the brave new world of vehicles need lidar? Does it not need lidar? Are there other types of sensors coming along? What's your sense of that market and how it's looking for all of the different players in it? >> So, Don, I look at it from a sort of fairly basic standpoint. Humans have two very capable image sensors and a very powerful processor, and the degree to which the automotive manufacturers and so-called Robo-Taxi developers have decided it's necessary to sprinkle every sensor known to man, and I'm talking lidar, radar, ultrasound, thermal, and of course cameras, is to some extent a degree to which, you know, image sensors are not as good as our eyes today. Now, there are some areas in which we will probably always have technology as a help. For example, humans are not very good at seeing in the dark whereas a thermal technology can do that very well. But my overall belief is that it's never a good idea to bet against an incumbent technology, and in this case I'm talking about so-called CMOS image sensors which are the sensor that goes into pretty much every camera in the world now. It's never a good idea to bet against the incumbent technology being able to scale into a new market. Every time people have done that, they've been wrong. Back in the early days the debate was whether CMOS image sensors would ever be good enough to replace CCDs as the sensor technology, and of course now, you know, everything uses CMOS image sensors. In other markets there was a long period of time in which people were thinking that LCD panels would never be large enough to replace, you know, for television, for example, 50 inch and so forth. It was never going to happen, so we needed plasma TVs, we needed rear-projection TVs. But slowly but surely the incumbent technology, LCDs, expanded to that market. So my belief is that CMOS image sensors will evolve to a point at which they will replace the need for lidar in most applications. >> Interesting, so that's a very controversial statement, right? Because you've certainly seen a lot of emphasis on the development of new generation lidar capability. >> Over 100 lidar companies started over the last three, four years, and of course many of them will not be happy to hear me say that. There are two distinct markets and one is the so-called Robo-Taxi market, and the other is more of the consumer vehicle ADAS market, and I think we need to think about those separately because the economics behind both are very different. If you look at the Robo-Taxi market, those vehicles tend to be much more expensive and are relatively price-insensitive. So if they can improve safety a little bit by putting a lidar on there, you know, great, let's do it, multiple lidars because these vehicles will be in operation 24 by seven, and if each vehicle costs 200,000, $250,000, fine. When we talk about the mass market for automobiles, type of car that you and I might go down and buy, very different thing. And, you know, auto makers sweat the pennies, and so putting a one or $200 lidar in a vehicle, big decision. And to the extent that they can replace the need for that lidar with a much less expensive camera system, that's what they'll do. Bear in mind that Mobileye, which has been the biggest success story, acquired by Intel for $13.5 billion, second largest acquisition Intel ever made, they for the most part still run on one camera, forward-looking camera. That's it, no radar, no lidar, no thermal, one camera. So the clever use of image processing, computer vision, and one image sensor can do a great deal. >> Interesting, okay. Well, so I want to talk about the software in just a second, but just to kind of finish this point, so if you were advising a sensor company that's developing some next gen capabilities, whether lidar or other related technologies, is the point you're making here that there are certain segments of this industry which are going to be more attractive to your technology than others? >> Absolutely, yes. I mean, the first thing to recognize is that the automotive industry has never really been a particularly comfortable fit with the economics and timeline of venture capital. VCs need to invest and recoup and redeploy back to their LPs on an eight-year cycle. But the automotive industry moves quite slowly, perhaps Tesla are excepted, and what the first piece of advice I would give these companies is it's probably going to be three, four, five years before, even if you have the right technology, before that technology really starts generating any significant volume and revenue. So for many venture-backed companies, that's too long. So the first piece of advice is find pockets of revenue, right, beachheads if you will, where you can land your technology and start generating revenue before you get to the automotive market. And many of these lidar companies we just talked about are not going to last long enough to get to the automotive market because not only does the automotive market move slowly but the autonomous vehicle market keeps on getting pushed out to the right as the industry realizes that this is a big, hairy problem. And so I would say, what is it that your technology can do an order of magnitude better than any other technology? Focus on that and find some opportunities for revenue outside the automotive industry that will sustain the company on its way to the holy grail. >> Interesting, yeah, so find that alternative revenue source to get you to base camp, and then when the market's ready, climb that Everest to-- >> I've seen so many companies basically go out of business because they've set their sights on either the automotive market, and it's go for broke. We're not interested in, all these other things are distractions. You know, entrepreneurs don't have a plan B. Or this. We're going to get our technology into a smartphone, that's it. And there are possibly some other opportunities but it takes so long and it's so difficult to get your technology into a smartphone that they go out of business before they ever get to that point. >> Interesting, okay. So good advice for people looking to kind of apply their technology in this kind of a very difficult market, right, very complicated market. All right, well, then let's switch to the other side of it. So we were kind of talking about the key ingredients, right? Sensors but also AI and the software around that, okay, and there are some very big players developing the software. Tesla's had their Autonomy Day where they've showcased their technology. You've obviously got Google with their capabilities developing software. How do you make sense of this overall landscape because we do see a lot of smaller providers also trying to develop software here. >> So the first thing that I find fascinating about the automotive industry is that for the most part there is no software market. There's perhaps one exception of any scale, that's BlackBerry that sells the QNX software. They found a point within the entertainment console where they can license their software. But for all of the development and capital invested into automotive software, nobody is actually generating revenue, making a living, by licensing software. And one of the main reasons for that is that, you know, the automotive market, really since inception, has been a hardware business. This is a business of bending sheet metal, internal combustion engines, and software has really not played that big a role up until relatively recently. So even those companies that do have software technology have ended up selling it into the automotive supply chain as a piece of silicon, embedded on a piece of silicon, not as, you know, here's my software on a USB stick, right? I think that the whole software licensing model hasn't so far fit well, fit comfortably, with the automotive industry. And the other reason is that there's no standard platform. If I were to develop a piece of software, I can, in the PC industry, I can develop for Windows, I can develop for Mac, I can develop for an iPhone. There's no such thing in the automotive industry, and particularly in this new world of autonomous vehicles there is no standard platform. There are many different processors, Nvidia has staked an early claim there. And the reason that most of the companies developing autonomous vehicle technology have developed the so-called full-stack solution, everything from code running on the processor, integrated through the sensors and so forth, is for that reason, there is no standard platform. So each company has developed the whole solution for themselves, and there are many of them around here that have raised hundreds of millions of dollars, some cases billions of dollars, for that purpose. So there is, today, no software market for automotive in the same way that we think about it in other industries. >> Understood, understood. But in terms of the companies that are actually pushing the envelope on these kind of capabilities, right, so we're taking the best of AI, we're applying it to big data sets, and then hopefully being able to extract that to create capabilities for these vehicles, right? What's your sense of how far that's come along in-- >> Well, it's come a long way but, here I'm going to push the boat out a little bit. I don't believe that the so-called deep learning technology, which is the current state of the art for AI, it's the technology that has allowed computers to beat humans at chess, at Go, I don't think that that flavor of AI, that approach to AI, is ever going to get us to safe enough autonomous vehicles. And that's because it works extremely well in fairly well-bounded rules, rule-bounded games or any scenario like that, but can you imagine trying to teach your 16-year-old how to drive by showing them images of every situation that they might encounter, right? Impossible. It's an infinite, it's not a well-bounded set. And that's so difficult because we really haven't developed the technology to allow computers to learn, to have things like common sense, to infer, you know, well, this happened, so this is likely to happen. So I think we are going to need a whole new breakthrough in AI before we get to what is generally considered safe enough vehicles. >> Interesting, well then, maybe if we kind of apply your previous thought about sort of Robo-Taxis as maybe being the segment where you're going to see the most use of these newer sensor technologies. >> Rudy: Near term, yes. >> Exactly, what about maybe, is that sort of the same rules apply there for maybe the AI providers, that they're-- >> I think so and that's why they're all focused on that. I mean, from Uber to Waymo, they've all made the same calculation which is if you're running a fleet of vehicles, and so for example in Uber's case, the driver takes 80% of the fare and only 20% goes back to Uber, but if you can replace the driver with a computer, you can keep that vehicle on the road 24 by seven and you can keep 100% of the revenue. You don't need to pay the computer. So that's the calculus that they're all going through. But I think that many of them are making a fundamental mistake and I predicted recently that I think Uber, my prediction for 2020 is that Uber is going to divest its autonomous vehicle business and get back to the business that it should be focused on. Uber generates about $14 billion a year in gross revenue, so 20% of that, which is the piece that Uber keeps after the drivers take their 80, is what, 2.8 billion. Uber should be able to be an extremely profitable business on 2.8 billion of net revenue, but they're spending a huge chunk of money every year on R&D. Now, I would argue that Hertz and Avis have successful businesses. They're in the service, they're in the transportation business, but they didn't decide that they had to build their own cars in order to be in that business. My view, personal view, is that what Uber should be doing is saying, that's not our business, right? We are the world's best at managing this sort of peer-to-peer network crowdsourced transportation, if you will. And when some company, some Silicon Valley startup, comes out with safe enough technology, great, we'll use it, but we don't have to develop that ourselves. >> Well then, maybe just to play devil's advocate here for a second, what about it's a Robo-Taxi-type technologies being applied in bounded areas within metropolitan areas where the rules-- >> That's where it will start. >> Could be more-- >> I think that's where it will start, but I think part of the problem is that we have, perhaps in part due to all of the media hype around autonomous vehicles, we've been misdirected to thinking about autonomous vehicles as a replacement for the car we drive to work every day and I think that's the wrong way to think about it. I think that autonomous vehicles are going to show up in the market as an extension of public transportation. Right, you know, I get off the train and there's an autonomous vehicle waiting to take me for the last couple of miles to my office. >> And those last couple of miles would be sort of a regulated space. >> Rudy: May well be. >> Where the AI is more than capable of functioning. >> Right, and that, you know, yes. And so it's better to think about autonomous vehicles as not being a revolutionary technology but much more of an evolutionary technology. And in fact, most of these technologies are showing up in so-called ADAS technologies which are designed to make driving your regular car safer, lane assist, keeping you a safe distance. >> Donald: Maybe just explain that word, ADAS, and what that means. >> So ADAS stands for automated driver-assistance systems. So one of the first was cruise control, right, everybody's familiar with cruise control. And so to some extent ADAS is just building on cruise control. In addition to maintaining a constant speed, you can now stay in the lane. In addition to maintaining a constant speed, it will now automatically slow down if you get too close to the car in front. And so you can see ADAS as, you know, collision avoidance and so forth, not full autonomy, still have to have a driver in the driver's seat, but evolving year by year until one year we wake up and, yep, my car will actually drive me all the way from home to work without me intervening. Right, it's going to happen in that way. >> So incremental improvements. >> Incremental improvement. >> To ADAS as opposed to kind of revolution of autonomy. >> An overnight sensation. >> Yeah, right, coming from nowhere. Okay, understood. Well then, let's pivot from that then, okay. So let's talk about the automotive industry as a whole and sort of your thoughts on how this is all going to play out. >> Yeah, so there are some very interesting dynamics playing out in the automotive industry. Firstly, as good news, as a result of all of this money and innovation in the automotive industry, Detroit's actually coming back. I go there once or twice a year and you can feel the economy coming back in Detroit, but it's not going to come back around, you know, bending sheet metal. And the challenge that the automotive companies have is so much of their infrastructure and expertise has been built on construction, building a car, production lines to bend the metal, install the engine, and the internal combustion engine itself. And by complete coincidence, to some extent, we've got this confluence of all of these autonomous technologies and electric vehicles happening at the same time. Electric vehicles are much easier to make than internal combustion engines. Far fewer parts. It's one of the reasons that China has spun up about 20 different electric vehicle companies recently. So I think that long term, my prediction is that the automobile industry will go the same way that the personal computer industry went. When the PC first, you know, it was born by IBM, or Apple in some sense before that. There were dozens of companies producing different PCs and it was very much, they were expensive products, and, you know, relatively unusual. As the industry matured, the supply chains matured, and it became apparent there were really only two companies that were making a lot of money out of the PC industry. The companies that developed the software, operating system, and the companies that developed the processor, and all of the manufacturing went over to, in the PC's case, in Taiwan, right? And I think that exactly the same thing is going to happen with the automotive industry. Tesla today still actually makes cars, but I don't see them long term being in the car business because they're really a technology company. It's the reason I don't think Apple is ever going to get into the car industry. They make fantastic margins selling computer products. The gross margin selling a car, it's miserable. It can be single digits or teens. That would completely tank Apple's blended gross margin. So my prediction for the industry is there will be a few small pockets of very profitable businesses, particularly around the operating system, by which I mean the intelligence or the AI intelligence, and then the processor, whether it's a Qualcomm processor or a Nvidia processor or an Intel processor. And as with the PC industry, most of the profit will go there and most of the manufacturing will end up getting outsourced because that's not the value-add, you know, bending metal and so forth. >> Interesting, well, so in the kind of compute market today, right, we have this notion of sort of cloud-native, right, okay, and that many of the companies that are developing apps as relying on cloud-native infrastructure have a kind of technology lead that's going to be hard for some of the legacy providers to actually catch up on. Now, other people say that that's not necessarily the case and et cetera, right? Can you make the same argument for the electric car market, that some of the electric-natives might have a kind of sustainable advantage here? >> I should've added, today the cloud infrastructure companies, cloud services, SaaS companies, in the PC world, you know, very profitable, and I can see a similar cloud services model developing for the automotive industry. However, other than Tesla, it's very difficult to change the automotive channel to support that. I'll give you one example. Everyone that owns a Tesla is very used to the idea that, sometimes on a daily basis, a new bunch of software, operating system software, is downloaded overnight to your vehicle. You wake up in the morning and some new feature's been turned on, right? Tesla can do that because they bypass the entire dealership channel that has a complete lock on the rest of the industry. So for example, if GM wants to do the same thing as Tesla and do sort of what's called over-the-air, OTA, updates, software updates, they can't do that because their contract with the dealership network states that if there is service to be done on the vehicle, the vehicle has to be brought back to the dealership, and the dealerships consider updating the software on the vehicle as service. So their contract with the dealers actually prevent them from doing something that basic. So it's not just a technology issue. The whole channel and way vehicles get sold is going to have to change. >> Interesting, so that's the advantage that some of the new generation of vehicle manufacturers-- >> I would say that Tesla has a five year lead, technology lead, because they, like Apple, are vertically integrated. They're doing everything from user interface, fit and function, all the way down to the semiconductor. They're developing their own semiconductors now. So they have become a fearsome competitor in the electronic vehicle space because they've been doing it for longer than the other major auto companies. They've figured out a lot of the, you know, tricks and techniques of how to extend mileage and so forth. And so they have a substantial lead in the industry at this point, despite the fact that over the next 12, 18 months, every automotive company is going to be coming out with their own flavor of electronic vehicle. >> So then it's more than just about having electric drivetrains, et cetera, right? It's about the whole suite of capabilities. >> It's a systems engineering challenge. >> Interesting, okay. All right, well Rudy, we're going to have to leave it there, okay, but I think everything you've told us is, it sounds like some good news for some of the Tesla stock holders at the moment. >> I think so. >> Okay, well. (laughs) We'll pass on making an opinion about that, but great conversation, thank you for your insights. Okay, this is Donald Klein, host of theCUBE, here with Rudy Burger, managing partner at Woodside Capital. >> Rudy: Great, thank you, Don. (upbeat music)

Published Date : Feb 20 2020

SUMMARY :

and the ecosystem suppliers looking to tap into and we find buyers in the US, Europe, or Asia. And why don't you talk a little bit about and the products and markets that are enabled and how it's looking for all of the different players in it? and the degree to which on the development of new generation lidar capability. and the other is more of the consumer vehicle is the point you're making here I mean, the first thing to recognize is either the automotive market, and the software around that, okay, And one of the main reasons for that is that, you know, that are actually pushing the envelope developed the technology to allow computers the segment where you're going to see the most use So that's the calculus that they're all going through. for the last couple of miles to my office. And those last couple of miles Right, and that, you know, yes. and what that means. So one of the first was cruise control, right, To ADAS as opposed to kind of So let's talk about the automotive industry as a whole and most of the manufacturing and that many of the companies that are developing apps in the PC world, you know, very profitable, in the industry at this point, It's about the whole suite of capabilities. for some of the Tesla stock holders at the moment. but great conversation, thank you for your insights. Rudy: Great, thank you, Don.

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Werner Vogels Keynote Analysis | AWS re:Invent 2019


 

>>LA from Las Vegas. It's the cube covering AWS reinvent 2019 brought to you by Amazon web services and along with its ecosystem partners. >>Hello everyone. Welcome back to the cubes. Day three coverage of ADAS reinvent in Las Vegas. It's the cubes coverage. Want to thank Intel for being the headline sponsor for the cube two sets. Without Intel, we wouldn't make it happen. We're here extracting the signal from the noise as usual. Wall-to-wall SiliconANGLE the cube coverage. I'm John Feria with student men and men doing a keynote analysis from Verner Vogel. Stu, you know Vernor's, they always, they always got the disc, the format jazzy kicks it off. You get the partner thing on day two and then they say Verner flask could nerd out on all the good stuff. Uh, containers. Coobernetti's all under the hood stuff. So let's jump in a keynote analysis. What's your take? What's Verner's posture this year? What's the vibe? What's the overall theme of the keynote? >>Well, well, first of all, John, to answer the question that everybody asks when Werner takes the stage, this year's t-shirt was posse. So Verner usually either has a Seattle band or it's usually a Dutch DJ, something like that. So he always delivers it. The geek crowd there. And really after seeing it of sitting through Werner's keynote, I think everybody walks out with AWS certification because architecturally we dig into all these environments. So right. You mentioned they started out with the master class on how Amazon built their hypervisor. Super important. Nitro underneath is the secret sauce. When they bought Annapurna labs, we knew that those chips would be super important going forward. But this is what is going to be the driver for outposts. It is the outpost is the building block for many of the other services announced this week. And absolutely the number one thing I'm hearing in the ecosystems around outpost but far gate and firecracker micro databases and managing containers. >>Um, they had some enterprises up on stage talking about transformation, picking up on the themes that Andy started with his three hour keynote just yesterday. But um, it's a lighter on the news. One of the bigger things out there is we will poke Amazon about how open and transparent they are. About what they're doing. And one of the things they announced was the Amazon builders library. So it's not just getting up on stage and saying, Hey, we've got really smart people and we architected these things and you need to use all of our tools, but Hey, this is how we do things. Reminded me a little bit of a, you know, just echoes of what I heard from get lab, who of course is fully open source, fully transparent, but you know, Amazon making progress. It's Adrian Cockcroft and that team has moved on open source, the container group. >>I had a great interview yesterday with Deepak saying, and Abby fuller, the container group actually has a roadmap up on containers. They're so sharing a lot of deep knowledge and good customers talk about how they're taking advantage, transforming their business. In serverless, I mean, John, coming out of Andy's keynote, I was like, there wasn't a lot of security and there wasn't a lot of serverless. And while serverless has been something that we know is transforming Amazon underneath the covers, we finally got to hear a little bit more about not just Lambda but yes, Lambda, but the rest of it as to how serverless is transforming underneath. >>You know ain't Jessie's got along three hour keynote, 30 announcements, so he has to cut save some minutes there. So for Verner we were expecting to go in a little bit more deeper dive on this transformational architecture. What did you learn about what they're proposing, what they're saying or continuing to say around how enterprises should be reborn in the cloud? Because that's the conversation here and again, we are, the memes that are developing are take the T out of cloud native. It's cloud naive. If you're not doing it right, you're going to be pretty naive. And then reborn in the cloud is the theme. So cloud native, born in the cloud, that's proven. Reborn in the cloud is kind of the theme we're hearing. Did he show anything? Did he talk about what that architecture is for transformation? Right. >>Did actually, it was funny. I'm in a watching the social stream. While things are going on. There was actually a cube alumni that I follow that we've interviewed at this show and he's like, if we've heard one of these journeys to you know, transformation, haven't we heard them all and I said, you know, while the high level message may be similar is I'm going to transfer math transform, I'm going to use data. When you looked at what they were doing, and this is a significant, you know, Vanguard, you know the financial institutions, Dave Volante commenting that you know the big banks, John, we know Goldman Sachs, we know JP Morgan, these banks that they have huge it budgets and very smart staffs there. They years ago would have said, Oh we don't need to use those services. We'll do what ourselves. Well Vanguard talking about how they're transforming rearchitecting my trip services. >>I love your term being reborn cloud native because that is the architecture. Are you cloud native or I used to call it you've kind of cloud native or kinda you know a little bit fo a cloud. Naive is a great term too. So been digging in and it is resonating is to look, transformation is art. This is not trying to move the organizational faster than it will naturally happen is painful. There's skillsets, there's those organizational pieces. There are politics inside the company that can slow you down in the enterprise is not known for speed. The enterprises that will continue to exist going forward better have taken this methodology. They need to be more agile and move. >>Well the thing about the cloud net naive thing that I like and first of all I agree with reborn in the cloud. We coined the term in the queue but um, that's kinda got this born again kind of vibe to it, which I think is what they're trying to say. But the cloud naive is, is some of the conversations we're hearing in the community and the customer base of these clouds, which is there are, and Jesse said it is Kino. There are now two types of developers and customers, the ones that want the low level building blocks and ones who want a more custom or solution oriented packages. So if you look at Microsoft Azure and Oracle of the clouds, they're trying to appeal to the folks that are classic it. Some are saying that that's a naive approach because it's a false sense of cloud, false sense of security. >>They got a little cloud. Is it really true? Cloud is, it's really true. Cloud native. So it's an interesting confluence between what true cloud is from a cloud native standpoint and yet all the big success stories are transformations not transitions. And so to me, I'm watching this it market, which is going to have trillions of dollars in, are they just transitioning? I old it with a new coat of paint or is it truly a skill, a truly an architectural transformation and does it impact the business model? That to me is the question. What's your reaction to that? >>Yeah, so John, I think actually the best example of that cloud native architecture is the thing we're actually all talking about this week, but is misunderstood. AWS outpost was announced last year. It is GA with the AWS native services this year. First, the VMware version is going to come out early in 2020 but here's why I think it is super exciting but misunderstood. When Microsoft did Azure stack, they said, we're going to give you an availability zone basically in your data center. It wasn't giving you, it was trying to extend the operational model, but it was a different stack. It was different hardware. They had to put these things together and really it's been a failure. The architectural design point of outpost is different. It is the same stack. It is an extension of your availability zone, so don't think of it of I've got the cloud in my data center. >>It's no, no, no. What I need for low latency and locality, it's here, but starting off there is no S3 in it because we were like, wait, what do you mean there's no S3 in it? I want to do all these services and everything. Oh yeah. Your S three bucket is in your local AC, so why would you say it's sharing? If you are creating data and doing data, of course I want it in my S three bucket. You know that, that that makes that no, they're going to add us three next year, but they are going to be very careful about what surfaces do and don't go on. This is not, Oh Amazon announces lots of things. Of course it's on outpost. It has the security, it has the operational model. It fits into the whole framework. It can be disconnected song, but it is very different. >>I actually think it's a little bit of a disservice. You can actually go see the rack. I took a selfie with it and put it out on Twitter and it's cool gear. We all love to, you know, see the rack and see the cables and things like that. But you know, my recommendation to Amazon would be just put a black curtain around it because pay no attention to what's here. Amazon manages it for you and yes, it's Amazon gear with the nitro chip underneath there. So customers should not have to think about it. It's just when they're doing that architecture, which from an application standpoint, it's a hybrid architecture. John, some services stay more local because of latency, but others it's that transformation. And it's moving the cloud, the edge, my data center things are much more mobile. Can you to change and move over? >>Well this spring you mentioned hybrid. I think to me the outpost announcement in terms of unpacking that is all about validation of hybrid. You know, VMware's got a smile on their face. Sanjay Poonen came in because you know Gelson you're kind of was pitching hybrid, you know, we were challenging him and then, but truly this means cloud operations has come. This is now very clear. There's no debate and this is what multi-cloud ultimately will look like. But hybrid cloud and public cloud is now the architecture of the of it. There's no debate because outpost is absolute verification that the cloud operating model with the cloud as a center of gravity for all the reasons scale, lower costs management, but moving the cloud operations on premises or the edge proves hybrid is here to stay. And that's where the money is. >>So John, there's a small nuance I'll say there because hybrid, we often think of public and private as equal. The Amazon positioning is it's outpost. It's an extension of what we're doing. The public cloud is the main piece, the edge and the outposts are just extensions where we're reaching out as opposed to if I look at, you know what VMware's doing, I've got my data center footprint. You look at the HCI solution out there. Outpost is not an HCI competitor and people looking at this misunderstand the fundamental architecture in there. Absolutely. Hybrid is real. Edge is important. Amazon is extending their reach, but all I'm saying is that nuance is still, Amazon has matured their thinking on hybrid or even multi-cloud. When you talk to Andy, he actually would talk about multi-cloud, but still at the center of gravity is the public cloud and the Amazon services. It's not saying that, Oh yeah, like you know, let's wrap arounds around all of your existing, >>well, the reason why I liked the cloud naive, take the T out of cloud native and cloud naive is because there is a lot of negativity around what cloud actually is about. I forget outpost cloud itself, and if you look at like Microsoft for instance, love Microsoft, I think they do an amazing work. They're catching up as fast as they can, but, and they play the car. Well we are large scale too, but the difference between Amazon and Microsoft Azure is very clear. Microsoft's had these data centers for MSN, I. E. browsers, global infrastructure around the world for themselves and literally overnight they have to serve other people. And if you look at Gardner's results, their downtime has been pretty much at an all time high. So what you're seeing is the inefficiencies and the district is a scale for Microsoft trying to copy Amazon because they now have to serve millions of customers anywhere. This is what Jessie was telling me in my one-on-one, which is there's no compression algorithm for experience. What he's basically saying is when you try to take shortcuts, there's diseconomies of scale. Amazon's got years of economies of scale, they're launching new services. So Jesse's bet is to make the capabilities. The problem is Microsoft Salesforce do is out there and Amos can't compete with, they're not present and they're going into their customers think we got you covered. And frankly that's working like real well. >>Yeah. So, so, so John, we had the cube at Microsoft ignite. I've done that show for the last few years. And my takeaway at Microsoft this year was they build bridges. If you are, you know, mostly legacy, you know, everything in my data center versus cloud native, I'm going to build your bridge. They have five different developer groups to work with you where you are and they'll go there. Amazon is a little bit more aggressive with cloud native transformation, you know, you need to change your mindset. So Microsoft's a little bit more moderate and it is safer for companies to just say, well, I trust Microsoft and I've worked with Microsoft and I've got an enterprise license agreement, so I'll slowly make change. But here's the challenge, Don. We know if you really want to change your business, you can't get there incrementally. Transformation's important for innovation. So the battle is amazing. You can't be wrong for betting on either Microsoft or Amazon these days. Architecturally, I think Amazon has clear the broadest and deepest out there. They keep proving some of their environments and it has, >>well the economies of scale versus diseconomies scale discussion is huge because ultimately if Microsoft stays on that path of just, you know, we got a two and they continue down that path, they could be on the wrong side of the history. And I'll tell you why I see that and why I'm evaluating Microsoft one, they have the data center. So can they reach tool fast enough? Can they, can they eliminate that technical debt because ultimately they're, they're making a bet. And the true bet is if they become just an it transition, they in my opinion, will, will lose in the long run. Microsoft's going all in on, Nope, we're not the old guard. We're the new guard. So there's an interesting line being formed too. And if Microsoft doesn't get cloud native and doesn't bring true scale, true reliability at the capabilities of Amazon, then they're just going to be just another it solution. And they could, that could fall right on there, right on their face on that. >>And John, when we first came to this show in 2013 it was very developer centric and could Amazon be successful in wooing the enterprise? You look around this show, the answer was a resounding yes. Amazon is there. They have not lost the developers. They're doing the enterprise. When you talk to Andy, you talked about the bottoms up and the top down leadership and working there and across the board as opposed to Google. Google has been trying and not making great progress moving to the enterprise and that has been challenging. >>Oh, I've got to tell you this too. Last night I was out and I got some really good information on jet eye and I was networking around and kind of going in Cognito mode and doing the normal and I found someone who was sharing some really critical information around Jedi. Here's what I learned around this is around Microsoft, Microsoft, one that Jed ideal without the capabilities to deliver on the contract. This was a direct quote from someone inside the DOD and inside the intelligence community who I got some clear information and I said to him, I go, how's that possible? He says, Microsoft one on the fact that they say they could do it. They have not yet proven any capabilities for Jedi. And he even said quote, they don't even have the data centers to support the deal. So here you have the dynamic we save, we can do it. Amazon is doing it. This is ultimately the true test of cloud naive versus cloud native. Ask the clouds, show me the proof, John, you could do it and I'll go with, >>you've done great reporting on the jet. I, it has been a bit of a train wreck to watch what's going on in the industry with that because we know, uh, Microsoft needs to get a certain certification. They've got less than a year. The clock is ticking to be able to support some of those environments. Amazon could support that today. So we knew when this started, this was Amazon's business and that there was the executive office going in and basically making sure that Amazon did not win it. So we said there's a lot of business out there. We know Amazon doing well, and the government deals Gelsinger was on record from VMware talking about lots of, >>well here's, here's, here's the thing. I also talked to someone inside the CIA community who will tell me that the spending in the CIA is flat. Okay. And the, the flatness of the, of the spending is flat, but the demand for mission support is going exponential. So the cloud fits that bill. On the Jedi side, what we're hearing is the DOD folks love this architecture. It was not jury rig for Amazon's jury rig for the workload, so that they're all worried that it's going to get scuttled and they don't want that project to fail. There's huge support and I think the Jedi supports the workload transformational thinking because it's completely different. And that's why everyone was running scared because the old guard was getting, getting crushed by it. But no one wants that deal to fail. They want it to go forward. So it's gonna be very interesting dynamics do if Microsoft can't deliver the goods, Amazon's back in the driver's seat >>deal. And John, I guess you know my final takeaway, we talked a bunch about outpost but that is a building block, 80 West local zones starting first in LA for the telco media group, AWS wavelength working with the five G providers. We had Verizon on the program here. Amazon is becoming the everywhere cloud and they really, as Dave said in your opening keynote there, shock and awe, Amazon delivers mere after a year >>maybe this logo should be everything everywhere cause they've got a lot of capabilities that you said the everything cloud, they've got everything in the store do great stuff. Great on the keynote from Verner Vogel's again, more technology. I'm super excited around the momentum around Coobernetti's you know we love that they think cloud native is going to be absolutely legit and continue to be on a tear in 2020 and beyond. I think the five G wavelength is going to change the network constructs because that's going to introduce new levels of kinds of policy. Managing data and compute at the edge will create new opportunities at the networking layer, which for us, you know, we love that. So I think the IOT edge is going to be a super, super valuable. We even had Blackberry on their, their car group talking about the software inside the car. I mean that's a moving mobile device of, of of industrial strength is industrial IOT. So industrial IOT, IOT, edge outpost, hybrid dude, we called this what year? Yeah, we call that 2013. >>And John, it's great to help our audience get a little bit more cloud native on their education and uh, you know, make sure that we're not as naive anymore. >>Still you're not naive. You're certainly cloud native, born in the clouds do, it's us born here. Our seventh year here at Amazon web services. Want to thank Intel for being our headline sponsor. Without Intel support, we would not have the two stages and bringing all the wall to wall coverage. Thanks for supporting our mission. Intel. We really appreciate it. Give them a shout out. We've got Andy Jassy coming on for exclusive at three o'clock day three stay with us for more coverage. Live in Vegas for reinvent 2019 be right back.

Published Date : Dec 5 2019

SUMMARY :

AWS reinvent 2019 brought to you by Amazon web services We're here extracting the signal from the noise as It is the outpost is the building block for And one of the things they announced was the Amazon builders library. Amazon underneath the covers, we finally got to hear a little bit more about not just So cloud native, born in the cloud, that's proven. these journeys to you know, transformation, haven't we heard them all and I said, you know, while the high level message There are politics inside the company that But the cloud naive is, is some of the conversations we're hearing in the community and the customer base of these clouds, the business model? It is the same but starting off there is no S3 in it because we were like, wait, what do you mean there's no S3 in it? And it's moving the cloud, the edge, the cloud operating model with the cloud as a center of gravity for all the reasons scale, of gravity is the public cloud and the Amazon services. and the district is a scale for Microsoft trying to copy Amazon because they now have So the battle is amazing. And the true bet is if they become just They have not lost the developers. the fact that they say they could do it. and the government deals Gelsinger was on record from VMware talking about lots of, So the cloud fits that bill. Amazon is becoming the everywhere cloud and they really, as I'm super excited around the momentum around Coobernetti's you know we love that And John, it's great to help our audience get a little bit more cloud native on their education You're certainly cloud native, born in the clouds do, it's us born here.

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Sanjay Poonen, VMware | AWS Public Sector Summit 2019


 

>> Live, from Washington DC it's the Cube. Covering AWS Public-Sector Summit. Brought to you by Amazon Web Services. >> Welcome back everyone to AWS public sector here in Washington DC, the Cube's live coverage, two-day coverage, I'm your host, Rebecca Knight. Co-hosting alongside John Ferrier, and we are welcoming back to the Cube, 13 time Cube alum, Sanjay Poonen in the COO of VM-Ware. Thank you so much for coming back on the show >> VIP status, by the way. >> Yes, absolutely. >> Thank you, Rebecca. >> That's definitely VIP status. >> Yes we have a red carpet rolled out >> Delighted to be here. I've lost track of the number of times, but when you're having fun it's good. >> Exactly, so tell us a little bit about what is VM-ware's role here in the public sector, what are you doing here at this conference? >> VM-ware and AWS announced a partnership in October 2016, and it really was the coming together of the best in the public cloud, with the best in the private cloud for what we describe as the hybrid cloud opportunity. And the past two and a half years, coming up on three years pretty soon, has been incredibly exciting. We started off with some of the key industries that we felt, for us, the public sector is among our top three industries. But financial services, telco, public sector, healthcare, manufacturing, all the key industries, technology, we're looking for ways by which they could take their applications into the cloud without having to re-factor and re-platform those applications. That's a big deal because it's wasted of work, if you can lift and shift and then innovate. And that's the value we brought to the public sector and some of our earliest customers, were customers in the public sector like MIT, schools, most of the regulated industries. In the on premise world, we're very strong in almost every, civilian, military, the legislative advance, the judicial advance, the federal agency, all of them use us. Millions and millions of work loads. The question really is how is they think about modernization can they get the best manifesto of the public cloud while leveraging their VM footprint >> So some would say that modernization may not include the original VM-ware vision because a lot of the governments are tryna replace and equated old systems like coldblow, mainframes, whatever, but you guys have been around dominated the operating side of IT for a while so you're kind of seeing the first wave of virtualization, the first wave of modernization but there's some cloud native people they might see that as like "Whoa, is that old school?" So what is particular perspective on that innovation dynamic? Because a lot of the public sector investors are awakening now going "Oh my god, I can move fast with Cloud" So Cloud is bringing on a new set of disruptors in IT, you guys have already been there on the first wave of disruption, so how do balance that kind of presence, >> Yeah >> But also disruption, you might be viewed that way, I'm not sure. >> Yeah, I would say, actually, that the first wave of our free reign modernization started with this device before Cloud. Okay, in 2007 when the iPhone came out there was a significant move by big parts of the public sector to move away from blackberry, which is kind of what they use for the decade prior to that. And when we brought AirWatch, we began to see some of the earliest industries that were adopting the public sector. Many of the agencies started to look at us now, so we actually began our journey into this modernization discussion in the workplace transformation, part of the discussion before we got to Cloud. So we were prepared for some of what that looked like, for example, census 2020 that entire for all the workers something is being done with mobile devices now as opposed to paper or surveys that were done maybe 10, 20 years ago, and all powered and secured by Workspace ONE. Now, when it got to Cloud we were prepared for that because, you know, we knew a little bit of what that meant and mobile and Cloud were some of the two top discussion items that people were talking about as modernization at first under the banner of digital transformation. We had to begin to showcase to a customer that moving an application, now we're talking clients server three tier architectures as opposed to a cobalt mainframe that's really where we have but the bulk of the 886 architecture that's from virtualized VM-ware if you could take them now to the cloud and then use some of the services that these guys are building whether it's data based, whether it's artificially intelligence, machine learning, if you waste all your time in re-platforming and re-marketing an application it's that much less time you have to do some of those innovative things. And the lift and shift process once we had this sort of highway into the Cloud, so to speak, which is what VM-ware Cloud and AWS does, it became so apparent, so we are that process, we had to then work what we can talk about Fred RAM certification all of these things that I'm (inaudible) >> In AirWatch was really a critical acquisition, turns out a boom for you guys with public sector. >> Oh yeah. >> You guys had the iPhone was a driver not so much the blocking and tackling of virtualizing data centers and IT, which you had a presence in, but it was the mobility piece. >> Well since 1998, 99, since the company was founded, the public sector business of VM-ware has been very important, I mean I would say, like I said it's the top three and so, we have tremendous amount of relationships some of our biggest deals. Eight figures plus deals where done with some of the biggest and many of our partners here. >> So it's a large business. >> Large business. >> Did you break that in the numbers? >> We did but we have always said it so a top three, we have always talked about in our earnings calls, some big, large customer examples like US Army, and then , which is also a sort of representative of this community here. Safe, local education. All the universities are using us. So the footprint of VW-ware premise was well documented, well understood, lots of spent going on there. What we didn't have an access to, we had some virtual desktops, VDIs. This mobile aperture gave us a whole new banner of spending. But then the Cloud aperture is kind of taking this to a whole new level. And quite frankly if you look at the commercial sector, the overall IT spent in the world is about one trillion we track and about 150 to 200 billion of that, 15 to 20 % is being spent on the Cloud. And the public sector, governs sector is starting to track that, they are probably a little bit lagging in certain areas to commercial. But that 15 to 20 % is only going to get 30 or 40 % in the next five years. VM-ware has been one the top infrastructure companies, we are looking at our move, a bigger part of the wall of share that we gain as people move their investment to the Cloud. >> When you are thinking about the different clients and customers that you're working with, the Sled groups and then the corporate customers, what-how different are they and how, what's on the public sector's mind versus your corporate clients? And how do you manage the relationships differently? >> Yeah, we have sort of segment them at VM-ware and many companies have done the same thing into three pockets. One is who we describe as the federal public sector customers that are civilian, military and we mirror that in almost every country so Theresa here, for example, runs AWS and we have a similar type of work structure to hear in each of the key regions. The second big segment is healthcare, many of the healthcare organizations are regulated there's similar characteristics and the third is SLED, state local education. And those three pockets are very similar patterns in the way in which they buy, their CIOs are similar and they also have often very similar security requirements. So the highest maybe something like a FED and FedRAMP and we some specialized needs that they have for certain certifications on the device or certifications on the Cloud and we have to comply with all of those. But then as you get to the ones that are in the state local maybe they don't as many and higher certifications but what it's helped is to basically work with partners with a very similar across this, and the proposition on the initial transformation is really modernization of either the data center and their applications or modernization of the device. And VM-ware is very uniquely provisioned to help on both those fronts. >> And security is really top of mind >> Absolutely >> I mean we've heard on the main stage and we know how big a threat these cyber threats face. These Cyber threats pose. >> Absolutely, and if you think about aspects of security. Security has multiple aspects of where you can think of them as control points. The network, the end-point, the cloud, identity and lots of event management that is collected. These are the five biggest markets of security. In each of those areas VM-ware is starting to play more. For example, network, you know, five, six years ago people didn't think of VM-ware in that area but with NSX our leading software define networking area, we have become the lead on that segment and about half of our use cases are security related for a use case called micro-segmentation. So the government can basically segment out a set of their apps and through software, think of these as on-off switches almost like light switches only allow certain apps to access certain parts of the data center. That's very easily done through NSX. Workspace ONE, the endpoint can now be extremely secure and provide all the levels of security that Blackware provided in their proprietary devices but now on any device. So we've been systematically looking at each of these areas I would estimate about 15 to 20 % of VM-ware revenue is security related use cases and public sector this is a very, very key place where we get grilled on and we have to satisfy their level of requirements for security. >> Sanjay, what are you doing here? I know you said you are speaking at a panel, Fireside chat, what's your agenda of the week? What's the story? What some of the key talking points for VM-ware? >> VM-ware is one of the top sponsors here, I don't know whatever is global or platinum or whatever the highest level is, you will see our name's there. And largely what we did when we announced this partnership was, you know, Andy and I were classmates at school. We wanted to build a very close partnership at their big events, so you will see us at all the major summits. VM-ware is a top sponsor, and you'll see them also at >> Doubling down on the relationships. >> Yep, we're doubling down. And they're doing the same at VM-world, so we said "Listen" and I think I talked about this in one of your previous shows. If you can mingle, VM-ware has collectively about 100,000 people that come to all the VM-ware events across the world and maybe about half a million to people who watch those events online. Amazon has probably twice that number. But if we can mingle each other audiences because they are coming off into both shows and we, the best showing up at AWS summits and we'll give them lots of access to VM-world. >> Ups* >> (laughs) There we go. >> Operations >> Hey, that's got a ring to it. I like it >> That's exactly the vision. So we, first of all, VM-ware is a big presence and the acquisition we've done, also, like Cloud helped also has a big presence, so that's one. Number two, we try as often as possible to have either a key note or some kind of Provence, I've had a good friendship with Theresa. She invited me to speak, I think there's an event with their top five hundred customers, sort of a key note inside that. And I do that a little later this afternoon. And it's also a tremendous opportunity, I think they have 13 or 15,000 attendees here to meet some of our top customers, so those are the three things that I'm doing over the course of the next day and a half. >> You got the CIA deal 2013, what that has done, in gestation period since then, a lot of other folks in the DC circuit here, public sector, government, agencies, they are all going "Hmm, Amazon has got the right formula" so Theresa put the formula together, people are adopting it, you guys do the strategic deal with AWS with your AA gown on, as a student of the game if you will in tech, Sanjay, which you are, knowing what you know now at VM-ware what's your perspective on this? Because you got a big tail wind with Cloud, you get clarity in what you guys do, in what AWS does, you also have multi Cloud with other Clouds, I mean you got NSX with a nice product, you got multi Cloud built-in hybrid, I mean, pretty good at spot for VM-ware for public sector. What's your perspective on this? >> Yeah, two parts to your question. First off, tremendous respect for Andy. I was describing before I go out on the show with both of you, when we were in school, I wouldn't have put him, in 1987 when we graduated, as the person who would of been the pied piper of this public Cloud revolution. But kudos to him, Theresa a fantastic executive and I think that, you know, 2013 CIA deal put them on an incredible place to be, a front runner in this and many other deals they've done similarly. VM-ware, we saw over the last, you know, 3, 4, 5 years is a significant rise of Amazon in our accounts. Customers were asking us "Why can't we get the best of both worlds? Why does it have to be on premise runs and VM-ware and public lines and I've got to portent and refactor and re platform my applications?" So our customers drove a us together and what we've sort to do in our relationship with Amazon is we meet on a quarterly basis, we review feature and function, product road map, we're aggressive, with our sales teams are trying to pursue opportunities together. And that's really helped us, you know, that's part of the reason I'm here, so, the more that we can do together to satisfy customers, customers like seeing big partners come together, even if, it feels a little bit like Berlin wall moment, right? You remember 1987? You had the US and Soviet Union and people were surprised by that. I that that the general consensus was complete surprise in 2016 when we announced the project with Amazon. But with every move we made like for instance, recently we announced the FedRAM status, one of our biggest 8 figure deals we had announced in our queue for was with a major customer that's in this segment, actually. Our public sector SLED and the more that we can do this, I think there's a lot of future ahead of us. >> Berlin is interesting, you know, tearing down that wall that was a moment that came down and the government, the theme that we are hearing over and over again is red tape. Lag with data it hurts application work loads so fast data, make it available, cut the read tape out of procurement, I mean, basically, 1980s, 1990s, procurement rules don't apply to how people consume and deploy technology today. >> Yeah, absolutely. >> Tear down that red tape. >> I think you got that right. I think the governments mandate to go Cloud first in the, you know, last several administrations was absolutely key and certain elementary work loads like websites, I mean why, so if it's a public website that's holding public information, I mean, of course, you've got to worry about security but the data public anyway. Okay, so, what's going to get hacked? I mean, why don't you move all websites that are web content, so some of those early work loads are moved over very easy. I would call it so, the 1-O-1 of posting. Why would you want to have server just to host a website? But once that's done the more mission critical applications, Windows work loads, Oracle's sequel service databases, Virtual desktops, now you are starting to see and I think eventually some of the more mission critical apps like SAP or Oracle apps, I think you see them also now with a lot of customers in both public sectors and commercial- >> Military DOD tactical edges, >> Absolutely. >> The military lives are on the line, it's not a video game, lag actually will kill people. So you want to have that application peaked. >> Exactly. >> With the right architect >> One of the things that are so inspiring about being here at the public sector summit is that we are seeing all these used cases, of using the Cloud for good to solve pressing environmental challenges, health challenges, social challenges, what are you seeing, what is VM-ware working on that is, that is particularly inspiring to you? >> I am glad you asked that Rebecca. I would say that's one the things and Amazon shares a similar value where we think that, you know, technology companies have to think beyond themselves and be a force for good. I think that one of the first times at any major conference, last year we had the Nobel Peace Prize winner who's changed the world, Malala, come and speak and I think everyone who comes to major tech conferences, and we had one of the biggest conferences, was, I mean, we had grown big men, 6 foot tall crying at the end of that. And we had a number of customers that we loved to be able to talk about there stories, Make A wish is an example of an organization that, you know, if someone's with a terminal disease and they want to have some wish that they could wish for, all the infrastructure runs in VM-ware and we can help them serve that audience better, we have a number of charitable organization, Red Cross was on (unintelligible), so we, a big part of pad mind the attire of companies, kind of charter in our EPICC values has been people of integrity, people of work with the customers and the community. Our values EPICC stands for execution, passion, integrity customer and community. And that last C I think is very important, cause, you know, we live in a world and the more important thing is not necessarily how much money you make but what a force you can be for changing people's life. That lasts forever. You can't take your money into the grave but the more you can have on people, impact on people's lives, I mean, John, I am delighted to see your daughter. >> Yeah. >> I mean that generation continues >> Well, it's community right? >> And you're passing on those values onto the next generation or helping people that's the bigger story of life and that gets us equally excited as innovation. >> Communities can now be instrumented via digital technologies, so your faster time to find truth, people who have communities were very active, the data is there, it's all in the data and so you can see the impact >> You know, I think that's absolutely key. So John, I would agree with you and I think you as, you know, you talk to companies that's an important question to ask them. Because we are all in this together. There is no whether it's competitors or what's not, we can all serve the greater community, here for good and make this world a better place, you know there is a lot of what we do that helps the world run better, that's good, infrastructure helps us run better, but helping the world be a better place, it takes both individual and collective will. >> Well one of the talent gaps is not just computer programming and tech people it's architects for the new society that needs help and these key policy questions like governance and responsibilities, you're seeing YouTube and Facebook and our neck of the woods responsible for all this impact and they don't really kind of, there's no oversight. (laughs) >> Well, listen I'm not going to get into the public debate about, you know, privacy and governance and so on. I would say that one thing that, you know, we're also really excited to kind of give back to the community in terms of education. One of the things that is very powerful to VM-ware is our user groups. We call them V-mugs, VM-ware user groups and there's collectively about 150, 200000 of them and it's amazing when you spend time with them, they are really, really, they are members of the community really because they're customers and partners and they dedicate their time to educating others and the more that we can use online forums, I love the way in which you're using your online platform with the AI and other techniques. I think artificial intelligence becomes the ground equalizer, give access to everybody. >> Access to the voice is access to the data but right now as you pointed out we need a society that's going to have shared values and I think that's like where the good is coming from and it's easy to get on the bad tech band wagon which everyone is on right now but there are examples of tech for good, you mentioned- >> But when you say shared values, is that you, I mean is that possible? >> Well, I think there is, there is an awakening going on now from Silicon Valley where I live and here in DC which it's, it's in my face here because people as tech savvy here as they are in say Silicon Valley, no offense, but those people aren't as tech savvy here as they are in Silicon Valley, they don't go deep on the impact of tech but they see the results of bad tech. So I don't see a lot of a vandalizing going on outside of certain areas around tech for good. So I think there's a lot of great examples, human trafficking, you're seeing tech for hiring, new generations onboard training, skills gap, so efficiencies in healthcare, there is so many areas that tech could be used for good and if people were educated on focusing on that and not the bad, I mean bad's got to eradicated, certainly, I'm not for bad things but maybe there's a lot more good, the good pile is much bigger than the bad pile in tech, so, when I say shared values is recognition of that which is let's get on the same page, there's bad and there's good, have that debate and then apply the tech. >> Yeah, interesting. It's a galvanizing force. >> Well, it's just like any invention whether it's the printing press or the use of fire, I mean, there is good use of it and there's bad use of it. And we got to to find ways by which technology while this debate is going on as to as some of these social media platforms, my fundamental belief is that technology is going to transform society, the reason I came to the United States as an immigrant was to study computer science and I felt like the United States had, you know, when I came to this college I hade never heard of called Dartmouth College in Haven New Hampshire, was very fortunate to have a scholarship to go there but that's because I wanted to study computer science and I felt like computer science could change a lot of the way at which, you know, at that time, I was just trying to program and learn how to, you know, create algorithms but if you look at what transformed every aspect whether it's the mobile device which is really a computer in your pocket or Cloud computing which is kind of bringing the super computer into the Cloud. >> (inaudible) >> I think it's tremendous what we can do and we have to constantly find ways by which artificial intelligence and these forces of, you know, the next part of general mobile, Cloud computing can be used for greater good. >> Did you go to scholarship on full bode with basketball? (all laugh) >> Man, we got the Warriors with two ball games. >> So you are a big Warriors and for the folks that don't know Sanjay, we always used to talk about every time Warriors looking good to stay alive but not looking good >> So sad to see. I mean it's sort of, the last game I was watching last night, it was, it was sad, it was, of course, it was a win but also a loss to see KD go down that way was just absolutely tearful, yeah, but, you know, we have one more game. >> It's going to be hard >> It's going to be hard to, you know, kind of beat the crowd and the crowd is really loud at Oracle and get one more game and then, yeah, I think it'll get to game 7, we'll what happens but it's just great to their heart. >> I'm from Boston so I'm kind of over Golden state but I am sure everyone is over Boston and our red socks and our throw-ins and our pads >> Duck tour has only been 15 months? >> I know exactly! Exactly! We're still- >> There will be a Celtic warriors game >> That would have been so good >> That would have been so good like the Lakers (inaudible) >> It was more recent than that. It was the pads victory, so yeah >> Okay >> Yeah, anyway. Just saying, just saying. Sanjay, thank you so much for coming back on The cube, we look forward to your 14th visit on the show. >> Thank you, Rebecca. Thank you, John. >> I'm Rebecca Knight for John Ferrier, stay tuned for more AWS public sector summit here in Washington DC. (Upbeat Music)

Published Date : Jun 11 2019

SUMMARY :

it's the Cube. Poonen in the COO of VM-Ware. Delighted to be here. And that's the value we you might be viewed of the public sector to turns out a boom for you You guys had the iPhone was a driver since the company was founded, VM-ware has been one the top and the proposition on the initial and we know how big a threat and provide all the levels of security the top sponsors here, and maybe about half a million to people Hey, that's got a ring to it. and the acquisition we've done, also, so Theresa put the formula together, I that that the general the theme that we are hearing over of the more mission critical apps The military lives are on the line, but the more you can have on people, onto the next generation that helps the world and our neck of the woods and the more that we and not the bad, I mean It's a galvanizing force. of the way at which, you know, and these forces of, you know, Man, we got the Warriors I mean it's sort of, the last game and the crowd is really loud at Oracle It was the pads victory, so yeah Sanjay, thank you so much Thank you, Rebecca. here in Washington DC.

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Rehan Jalil, Elastica | Mayfield People First Network


 

>> Everyone, welcome to this special CUBE conversation. We are here in the Palo Alto studios of theCUBE. I'm John Furrier, your host here with Rehan Jalil, former president and CEO of Elastica, here to talk about the People First network and his approach and experiences and his entrepreneurial journey. Rehan thanks for joining us. >> Thank you so much. Thanks for inviting. >> So we were talking before we came on. You have a great entrepreneurial journey. It's a great podcast up on the Mayfield.com website. Really a good story about what you've done. But you had a lot of different kind of experiences through your progression journey in entrepreneurship. You had some failures and some successes. And certainly now with cloud security hot, I'm sure you're probably go into another one. But what it's like right now for you? You just left Semantic. You're kind of out on your own. Are you clipping coupons? Going to go to the beach and hang out? Are you working on a new startup? What's happening? >> I think there's a lot to do. Frankly for me it's very important to actually understand some new problems that needs to be solved. Especially there's so much changing with AI and all the intrusions are you're seeing and breaches that are going on. There are new problems to solve and that's where my head is. I'm not going to take too much of a break. I'm going to get going. >> Yeah you seem to get it going. And that's, most entrepreneurs do that. Let's talk about some of the experience you have. And one of the things we were talking about, before I got my cameras out, back in the old days when before internet, broadband wireless was hot, you get a startup around Wimax, which was early days of broadband wireless. And then you had some failures that successes but didn't work out. Then you had another wireless startup that was successful that became part of that 4G movement. This is an example of being correct in the thesis but you picked the wrong door to go through. Talk about that journey because I think that time in history, this was around 2001, 2002, 2003 timeframe. This was the internet was growing. Wireless, we didn't have the phones we have now. Obviously it's smartphone in 2007 years later. This was pre-mobile boom. This was the beginning of the shift to broadband, true broadband. Now we see it everywhere: LTE, 5G's around the corner. This was a pivotal moment, but for you, you were as an entrepreneur, you had the right decision, broadband wireless, but it was shifting. Feels like cloud today but I want to get in touch here. What did you learn? >> I think they were two very different companies. The mission of the first company which I joined as an employee, the first company, which was to take the high speed internet to the masses. In US and some developed world, they were DSL and cable kind of first coming up, but that infrastructure did not exist in the rest of the world, and the mission was that if we could take same level of high speed connectivity and enable it for the rest of the world, it'd be really cool. And this is back in the day. So thesis was right and hence I joined that company. And it was a lot of fun. I learned a lot. But I think one thing you have to realize, even in those times, to do such a massive project and to go against some massive incumbents which exist in those ecosystems, the differentiation has to be extremely high. And to create differentiation on the radio side of things is just very difficult. And I think so, and of course at that time, the economy took a bad turn and that company didn't have some significant big outcome. From that learning I evolved a thesis that this technology needs to go mobile and this is again pre-iPhone times. It was Blackberry times. So if you were to go talk to investor and say look the world is going to look like when we will have internet in our pocket, the people would smile at you. It's like what are you talking about? So even raising money for that was not easy and that was my first company that I started myself called WiChorus. And these there was what if you could have DSL-type connectivity and literally all internet's power in your pocket. But the learnings from that first company were that if you go try to do that in straight in the wireless side of things in a telco environment, the competition is going to be significantly high. >> The scale, the presence, the market power they have. >> And the purchasing side. Most important is the purchasing cycles. People take time. Even if you come up with something really compelling, by the time it's going to be getting deployed, somebody will catch up to you. >> I mean just think about the time. This is a time for the folks watching, if you're younger or even older like my age, think about it. To actually have a phone in the car and surfing the internet didn't exist. I mean you could barely get email just through a lower latency and a lower bandwidth internet tower. They didn't have the broadband. And so today we surf, watch movies in the car. This was pre-broadband. So I remember a time when we were testing one router, it's like look it we're getting a ping back while we're driving down 101. That was like a miracle. Now it's standard. This is when big shifts happen and a lot of people are comparing that kind of environment to what we're seeing with cloud computing now. You're seeing Amazon Web Services, 26, 27 billion dollar run rate from just 47% a year. Google with great technology and now entering in. Microsoft pivoting to cloud. Those are big players and startups are now trying to figure out what you learned and how to not get in the way but also draft off the momentum. What's your view of this and what advice do you have for entrepreneurs that are out there because this is the number one question that I hear and I talk about entrepreneurs, either behind closed doors or on theCUBE. >> I think it's a blessing to have actually some infrastructure like that, but if you don't do it right it could be a curse. What I mean by that is that you have to leverage something that is available to you and not trying to kind of reinvent, do something slightly better. So I think on the infrastructure side, you have to be very thoughtful on where you could potentially play. And we're frankly some of the big players like AWS or Microsoft and perhaps Google is going to be basically wanting to actually play themselves in that area. However having said that, but the ecosystem and the layer of services that is made available, it's actually a big, big blessing for startups because all the value creation is kind of moving up the chain. And if you leverage that, then the cost of building startups and cost of doing new things is kind of gone down. So we did something very similar with Elastica, which was all about security for the cloud from the cloud. And if we didn't have that infrastructure and the layer available the amount of money that would have required would have been significantly higher. >> So the cloud gets you scaled up, leveled up quicker. Faster to go to market, more agile and dynamic, and then you could wrap IP around those old tasks of provisioning servers. >> There's plenty of intellectual property that first you can put on top of it but in a verticalized fashion. At least for Elastica it was very much kind of a vertical solution of security for the cloud in SaaS applications itself instead of trying to redo your own servers and server stack and our mission. I mean things that are available, just make use of it. >> So you guys were successful with the cloud and you sold that company to Symantec. What year was that? >> Actually it was 2015. We sold it to Bluecoat. And the Bluecoat got acquired by Symantec but then Bluecoat management took over Symantec and that was hurried. So we had like two acquisitions back to back. >> That's nice. It's a good experience. So I want to, before we move on to some of the things that are more personal, I want to get your take on an entrepreneurial dynamic that a lot of successful entrepreneurs take and I want to get your reaction to. Most entrepreneurs are very optimistic. They see the opportunity recognition. They go for it. They're persistent. But they're also in discovery mode to validate their thesis and always kind of self-aware, but there's always the fatal flaw out there that potentially could be there. We talked about broadband wireless, directionally correct, good concept, its fatal flaw was the incumbents. How do you in essence debug a startup venture, venture architecture or venture plan because if there's a fatal flaw in there it's like a bug in software. How as an entrepreneur do you debug that? I mean in your journey as you've had successes and you learned from some of the things that were teachable moments for you, is there a debugging formula? How would you react to that? How would you explain to entrepreneurs? Because that's what they always are naturally doing. Where's the fatal flaw? Where's the fatal flaw? >> And it's I think extremely important. Firstly, the intellectual honesty in setting your own direction is very important. You certainly have to have the aspiration to go do something and have that initiative to go do it, but at the same time setting direction is the most important thing or keep tuning the direction over time is actually extremely important. And then there is no one answer. The key thing is that if you're going to be building something, you have to see if there's going to be a big market for it. That's the first thing. And then when you're going to get there, how the adoption is going to be there. Would you have advantage in adoption as compared to incumbents if they get there? So I think you have to have a thesis because you just can't always project the right way, especially in the enterprise side of things. And if you can actually crack that code, and then if when you do offer this to the market, is it going to be easy to adopt? Easy to accept by the customers? And would it have some kind of an effect of quick movement? I think you have to have all those right. And some trend, if it kind of gives you support. Like when we built Elastica, there was thesis the cloud is going to take over. The SaaS is going to happen. >> That was a tailwind for you. >> So it was a tailwind. So it happened interestingly at the times when we had the product. Same actually happened for WiChorus interestingly, with a thesis that the need of very high speed internet to a mobile device, this is pre-iPhone times, would happen and luckily iPhone came on in around 2007 timeframe and we had the product which telco's would have needed and the iPhone came along. And we ended up building one of the first 4G networks along with ClearY in southern California. So I think all these things kind of have to line up. The market timing, your strategic advantage, your acceptance, all these stuff. >> The self awareness is a great point. Also having versatility and having the skills to flex because to get all those things right you're kind of juggling. And that persistence. Okay I got to ask you about People First. What does People First mean to you? >> At the end I think frankly that is the core, core of startups. And we've been kind of lucky within Elastica. Our main reason for success has been that the team that we ended up having and building over time, they not only had actually very good, diverse skill set because Elastica required very diverse skill set from networking to cloud to AI to all those. But the chemistry between the team was also quite amazing. So I think if you understand that not only the people and the company and the dynamics within them is going to be, which is going to be required, then you start paying attention to the culture that goes along with it. So the culture of executing as well as doing it with kindness and humility along the way. >> Sharing your experience, the journey together, co-creating, kind of creating that superglue in the culture. That's super important. What have you learned over your journey around the where it's worked, where it hasn't cause a lot of people are trying to figure out that people equation, and it's people they really if they sincerely believe they want to do it then but sometimes people don't know the playbook. Is there a playbook or people just go by their gut? What's your advice on in terms of hey I really want to get my people equation right. I want to get that right. We have a mission, you share that mission. What are some of the things that entrepreneurs and companies can do like immediately that's easy to get going? >> I think being is communication. And upfront I continue to start communicating not just in words, but in the things that you do yourself. Because it's not words don't count. How you actually deal with people and how you should treat them and how you actually collaborate additionally really matters. And that actually is the driving force of actually starting a culture I would say in place. And then if you observe anything that aren't working out, communication is going to be the key. You openly communicate and do it in a way that it is not a hostile environment. >> I love your history. I love your background. My personal family as a family of immigrants has come to the United States. You have a very immigrant story. Andy Grove was an immigrant, founder of Intel. I mean Silicon Valley is born, entrepreneurship is indiscriminate. Entrepreneurs are who they are but you have an interesting story where you came from, how you came to Silicon Valley. Tell that story. >> So I was born in Pakistan. My parents were born in India so they migrated to Pakistan which just happens to be that I came here for studies. Interestingly I didn't know much about Silicon Valley to be honest and I happened to have a job in Sun Microsystems that happened to be in Silicon Valley, but when I came here it was kind of a blessing. This is exactly where I needed to be because even when I was going to grad school I had the aspiration to actually go do something on my own but I didn't know how. And when you come here to Silicon Valley, the people around you and the friendships that you create here and the relations that you build here and what you learn from the other people is actually quite amazing. So I feel very blessed. >> And it really is a special place and you have to kind of understand that vibe and culture. I want to ask you a personal question. A lot of entrepreneurs think they can go to business school and get an entrepreneurship degree, and some do, but I always have that debate. You're kind of born with this kind of my philosophy. Some people might debate that. It's always a classic debate: are you born with it or can you learn it or both. Some people know their entrepreneurship early on. Some figure out like me when I'm in my 30's. That's when I kind of figured it out that I have that entrepreneurial talent looking back at some of the things I did. When did you find out that you knew that you were entrepreneurial and wanted to build stuff on your own and this is who I am as a person. What was that moment like? >> I think very early. I didn't have any doubt. This was undergrad times back in my undergrad school in Pakistan. I think I just knew that I'll be doing something on my own and that's exactly what I wanted to do so how I would do it, what time it was going to be, I didn't know any of that. But I had some belief in my mind that I'm going to basically build some things and build business around it. So it was quite early. >> You were lucky, got some time. And when you came to Silicon Valley, what were some of the things you did? Was it like a oh my God this is an amazing place or did you have to do some networking? What were some of the things that you did when you first came in to really kind of get in to that groove swing, entrepreneurial groove swing? >> This is one of those times when Sun was, is an amazing place. I ended up at Sun Microsystems and the people there were unbelievably talented. They have all kind of talented people there. >> Very entrepreneurial. Two coming out of Stanford, Scott McNeely, all the early DNA was very entrepreneurial. >> Exactly. So I think that was again a place where you could learn a lot not just in technology but actually how to solve problems, how to understand customer problems that you could solve and build new technology on top of it. And I didn't stay there that long. Within a couple of years, I decided that I need to go basically join a small company where I could do more things beyond just designing one aspect. I was building microprocessor designs. Instead of just doing that I could do other roles also. So I joined the broadband wireless company after that opportunity. >> As an entrepreneur, one of the big decisions is who are you going to marry in terms of the VC or partner, financial partner. It truly is taking on a new partnership and that's a big struggle and I think we've seen the programmer culture certainly amplified. It's just recently passed decade where everyone wants to go for the big valuations and like wow look it, I only sold 15% of my company and raised ten million or a big number, look how great it is. But then you realize that when they come to board meetings you got them a good valuation but they may not be receptive on the other side. So there's a dynamic in fundraising early on, not just market selection as a venture but partner selection. Talk about how important that is, how you handled it, and advice for people thinking about selection of a financial partner. >> In technology companies where you have to invest a bunch in R&D early on, you do need money. It's just the way it works. But money is not everything because right now at least, today, money is kind of commodity. You can actually raise from many, many different sources, many different VC's. But one thing I've learned within the startups is that any and all startups will have good times and bad times, will have doubt in a strategy and will have conviction. And when those times are not so good, you need people who you can just go talk frankly without having to worry about it and without getting judged along the way. >> Trust. >> Trust is the key. So I think you pick people essentially based on how much you actually trust them, especially very, very early stage startups. And then as you go along, perhaps things change over time because over time if the company's scaling you may need a lot more money. But I think again people first. You want to partner people you can actually trust. >> In that hard conversation sometimes, you want to be self aware and that's always step one but two, vulnerability and then partnering with a financial partner that's going to sit on the same side of the table at the right times and maybe on the other side to be a counterbalance at the right times. And also when you need more money they got to help you sell the next round too. There's a lot of things that they have do to, and the dynamic is critical. And you've had success with that. >> So far it's been a success. >> Well what's the big thing happening right now in your mind, just to kind of take it forward now as we look forward. You see a lot of cloud computing. You got a great experience with cloud. You've been successful. Cloud security is really hot. What do you see as opportunities in the cloud space now that you got your entrepreneurial 20 mile stare out, they're looking for opportunities. I'm sure you probably mean more security space but in general as an entrepreneur, what do you see as things that people can go after markets? >> In general I sit on the enterprise side of things. Anything that simplifies work and automates it, whether it's using AI and whether they're using other technologies, software technologies, I think that space is going to grow more because the horizontal layers where you have big data platforms and you have infrastructure providers, I think they are doing a great job in integrating the system, but now you're going to see a lot more verticalized solutions based on machine learning and AI and automation. I think we're going to see a lot more of that. There's plenty of opportunities. >> It's super early. Do you agree with that? Great, well thanks for coming in the CUBE conversation. I appreciate this part of the Mayfield People First conversations. I'm John from theCUBE. We are here with Rehan Jalil, former president and CEO of Elastica. Successful serial entrepreneur about to embark on his next adventure. Good luck and I'm looking forward to catching up. >> You know, thank you so much for inviting me. >> Thanks for watching. This is the CUBE conversation People First network. I'm John Furrier.

Published Date : Dec 17 2018

SUMMARY :

We are here in the Palo Alto studios of theCUBE. Thank you so much. But you had a lot of different kind of experiences through I think there's a lot to do. This is an example of being correct in the thesis but you But the learnings from that first company were that if you compelling, by the time it's going to be getting deployed, I mean you could barely get email just through a lower that is available to you and not trying to kind of reinvent, So the cloud gets you scaled up, There's plenty of intellectual property that first you can So you guys were successful with the cloud and you sold And the Bluecoat got acquired by Symantec but then Bluecoat How would you react to that? So I think you have to have a thesis because you just can't So I think all these things kind of have to line up. Okay I got to ask you about People First. So I think if you understand that not only the people and What have you learned over your journey around the where And that actually is the driving force of actually starting story where you came from, how you came to Silicon Valley. the people around you and the friendships that you create And it really is a special place and you have to kind of But I had some belief in my mind that I'm going to basically And when you came to Silicon Valley, the people there were unbelievably talented. Scott McNeely, all the early DNA was very entrepreneurial. problems, how to understand customer problems that you could But then you realize that when they come to board meetings In technology companies where you have to invest a bunch So I think you pick people essentially And also when you need more money they got to you got your entrepreneurial 20 mile stare out, I think that space is going to grow more because the horizontal Do you agree with that? This is the CUBE conversation People

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Pat Casey, ServiceNow | ServiceNow Knowledge18


 

>> Announcer: Live from Las Vegas, it's the Cube. Covering ServiceNow Knowledge 2018. Brought to you by ServiceNow. >> Welcome to day three of Knowledge18. You're watching the Cube, the leader in live tech coverage. Day three is when ServiceNow brings together its audience and talks about its platform, the creators, the developers, the doers get together in the room. Jeff Frick and I, my co-host, we've seen this show now, Jeff, for many, many years. I joked on Twitter today, it's not often you see a full room and this room was packed on day three. Unless Larry Ellison is speaking. Well, Larry Ellison is not here, but Pat Casey is. He's the Senior Vice President of DevOps at ServiceNow and a Cube alum, Pat, great to see you again. >> Absolutely, just glad to be back. >> So, my head is exploding. With all the innovation that's comin' out. I feel like I'm at a AWS re:Invent with Andy Jassy up on stage with all these features that are coming out. But wow, you guys are on it. And part of that is because of the platform. You're able to put out new features, but how's the week going? >> So far it's been great. But you're sort of right, we are super proud of this year. I think there's more new stuff that's valuable for our customers coming out this year than probably the three years prior to this. I mean you got the chat bot designer, and you got some great application innovation, you got Flow Designer, you've got the entire integration suite coming online, and then in addition to that you've got a whole new mobile experience coming out. Just all stuff that our customers can touch. You can go downstairs and see all that and they can get their hands on it. Super exciting. >> So consistent too with the messaging. We've been coming here, I this is our sixth year, with kind of the low-code and no-code vision that Fred had way at the beginning. To let lots of people build great workflows and then to start taking some of these crazy new applications like chat bots and integration platform, pretty innovative. >> Yeah, I think it's a mindset when you get down to it. I mean we, the weird failure mode of technology is technology tends to get built by by technologists. And I do this for a living. There's a failure mode where you design the tool you want to use. And those tend to be programmer tools 'cause they tend to get designed by programmers. It does take an extra mental shift to say no, my user is not me. My user is a different person. I want to build the tool that they want to use. And that sort of user empathy, you know Fred had that in spades. That was his huge, huge, huge strength. Among other things. One of his huge strengths. It's something that we're really trying to keep foreground in the company. And you see that in some of the new products we released as well. It's really aimed at our customers not at our developers. >> The other thing I think that's been consistent in all the interviews we've done, and John talked on the day one keynote one of his kind of three keys to success was try to stay with out of the box as much as you can as a rule, and we've had all the GMs of the various application stacks that you guys have, they've all talked consistently we really try to drive, even as a group our specific requests back into development on the platform level so we can all leverage it. So even though then the vertical applications you guys are building, it's still this drive towards leverage the common platform. >> Yeah, absolutely. And there is, what's the word I'm looking for? There's a lot of value in using the product the way it was shipped. For easiest thing is when it advances or when we ship you new features you can just turn 'em on, and it doesn't conflict with anything else you got going in there. There's always an element of, you know, this is enterprise software. Every customer's a little bit different. GE does not work the same way as Bank of America. So you probably never get away entirely from configuring, but doing the minimum that you can get away with, the minimum that'll let you put your business-specific needs in there, and being really sure of it, you need to do it, it's the right approach to take. The failure mode of technologists, the other one, is we like writing technology. So give me a platform and I'm going to just write stuff. Applying that only when it makes sense to the business is where you really need to be. Especially in this day and age. >> Well I wanted to ask you about that 'cause you guys talk about many applications one platform. But you used to be one platform one app. >> Pat: Yep. >> So as you have more, and more, and more apps, how are you finding it regarding prioritization of features, and capabilities? I imagine the GMs like any company are saying, hey, this is a priority. >> Sure. >> And because you have a platform there's I'm sure a lot more overlap than if you're a stovepipe development organization. But nonetheless you still got to prioritize. Maybe talk about that a little bit. >> Sure, you end up with two different levels of it though. At one level, you tend to want to pick businesses to go into, which you're aligned with the technology stack you have. I don't think we're going to go into video streaming business. It's a good business, but it's not our business. >> Too bad, we could use some of that actually. >> Well, maybe next year. (laughs) But when you get down to it we mostly write enterprise business apps. So HR is an enterprise business app, CSM, SecOps, ITSM, they're all kind of the same general application area. So we don't tend to have something which is totally out to lunch. But you're right in the sense that A, what's important to CSM might be less important to ITSM. And so we do prioritize. And we prioritize partly based on what the perceived benefit across the product line is. If something that a particular BU wants that five other BUs are going to benefit from that's pretty valuable. If only them, not so much. And part of it too is based on how big the BUs are. You know if you're an emerging product line you probably get few less features than like Feryl Huff. Like she has a very big product line. Or Pabla, he has a very big product line. But there's also an over-investment in the emerging stuff. Because you have to invest to build the product lines out. >> The other thing I think is you guys have been such a great opportunity is I just go back to those early Fred interviews with the copy room and the color paper 'cause nobody knows what that is anymore. >> Pat: Yep. >> But workflow just by its very nature lends itself so much to leveraging, AI, and ML, so you've already kind of approached it while trying to make work easier with these great workflow tools, but what an opportunity now to apply AI and machine learning to those things over time. So I don't even have to write the rules and even a big chunk of that workflow that I built will eventually go away for me actually having to interact with it. >> Yeah, there's a second layer to it too, which I'll call out. The workflows between businesses are different. But we have the advantage that we have the data for each of the businesses. So we can train AI on this is the way this particular workflow works at General Electric and use that bot at GE and train a different bot at maybe at Siemens. You know it's still a big industrial firm. It's a different way of doing it. That gives us a really big advantage over people who commingle the data together. Because of our architecture, we can treat every customer uniquely and we can train the automation for the unique workflows for that particular customer. It gives a much more accurate result. >> So thinking about, staying on the theme of machine intelligence for a moment, you're not a household name in the world of AI, so you've done some acquisitions and-- >> Pat: Yep. >> But it's really becoming a fundamental part of your next wave of innovation. As a technologist, and you look out at the landscape, you obviously you see Google, Apple, Facebook, IBM, with Watson, et cetera, et cetera, as sort of the perceived leaders, do you guys aspire to be at that level? Do you need to be? What's the philosophy and strategy with regard to implementing AI in the road map? >> Well if you cast your eyes forward to where we think the future's going to be, I do think there are going to be certain core AI services that they're going to call their volume plays. You need a lot of engineers, a lot of resources, a lot of time to execute them. Really good voice-to-text is an example. And that's getting pretty good. It's almost solved at this point. A general case conversational agent, not solved yet. Even the stuff you see at Google I/O, it's very specialized. It does one thing really well and it's a great demo, but ask it about Russian history, no idea what to talk about. Whereas, maybe you don't know a lot about Russian history, you as a human would at least have something interesting to say. We expect that we will be leveraging other people's core AI services for a lot of stuff out there. Voice-to-text is a good example. There may well be some language parsing that we can do out there. There may be other things we never even thought of. Maybe stuff that'll read text for you and give you back summaries. Those are the kinds of things that we probably won't implement internally. Where you never know, but that's my guess, where you look at where we think we need to write our own code or own our own IP, it's where the domain is specific to our customers. So when I talked about General Electric having a specific workflow, I need to be able to train something specific for that. And if you look at some other things like language processing, there's a grammar problem. Which is a fancy way of saying that the words that you use describing a Cube show are different than the words that I would use describing a trade show. So if I teach a bot to talk about the Cube, it can't talk about trade shows. If you're Amazon, you train your bot to talk in generic language. When you want to actually speak in domain-specific language, it gets a lot harder. It's not good at talking about your show. We think we're going to have value to provide domain-specific language for our customers' individualized domains. I think that's a big investment. >> But you don't have to do it all as well. We saw two actually interesting use cases talking to some of your customers this week. One was the hospital in Australia, I don't know if you're familiar with this, where they're using Alexa as the interface, and everything goes into the ServiceNow platform for the nurses. >> Yep. >> And so that's not really your AI, it's kind of Amazon's AI, that's fine. And the other was Siemens taking some of your data and then doing some stuff in Azure and Watson, although the Watson piece was, my take away was it was kind of a fail, so there's some work to be done there, but customers are going to use different technologies. >> Pat: Oh, they will. >> You have to pick your spots. >> You know we're, as a vendor, we're pretty customer-centric. We love it when you use our technology and we think it's awesome, otherwise we wouldn't sell it. But fundamentally we don't expect to be the only person in the universe. And we're also not, like you've seen us with our chat bot, our chat bot, you can use somebody else's chat client. You can use Slack, you can use Teams, you can use our client, we can use Jabber. It's great. If you were a customer and want to use it, use it. Same thing on the AI front. Even if you look at our chat bot right now, there's the ability to plug in third-party AIs for certain things even today. You can plug it in for language processing. I think out of box is configured for Google, but you can use Amazon, you can use Microsoft if you want to. And it'll parse your language for you at certain steps in there. We're pretty open to partnering on that stuff. >> But you're also adding value on top of those platforms, and that's the key point, right? >> The operating model we have is we want it to be transparent to our customers as to what's going on in the back end. We will make their life easy. And if we're going to make their life easy by behind the scenes, integrating somebody else's technology in there, that's what we're going to do. And for things like language processing, our customers never need to know about that. We know. And the customers might care if they asked because we're not hiding it. But we're not going to make them do that integration. We're going to do it for them, and just they click to turn it on. >> Pat, I want to shift gears a little bit in terms of the human factors point of all this. I laugh, I have an Alexa at home, I have a Google at home, and they send me emails suggesting ways that I should interact with these things that I've never thought of. So as you see kind of an increase in chat bots and you see it increase in things like voice-to-text and these kind of automated systems in the background, how are you finding people's adoption of it? Do they get it? Do the younger folks just get it automatically? Are you able to bury it such where it's just served up without much thought in their proc, 'cause it's really the behavior thing I think's probably a bigger challenge than the technology. >> It is and frankly it's varied by domain. If you look at something like Voice that's getting pretty ubiquitous in the home, it's not that common in a business world. And partly there frankly is just you've got a background noise problem. Engineering-wise, crowded office, someone's going to say Alexa and like nobody even knows what they're talking about. >> Jeff: And then 50 of 'em all-- >> Exactly. There's ways to solve that, but this is actual challenge. >> Right. >> If you look at how people like to interact with technologies, I would argue we've already gone through a paradigm shift that's generational. My generation by default is I get out a laptop. If you're a millennial your default is you get out your phone. You will go to a laptop and the same says I will go to a phone, but that's your default. You see the same thing with how you want to interact. Chat is a very natural thing on the phone. It's something you might do on a full screen, but it's a less common. So you're definitely seeing people shifting over to chat as their preferred interaction paradigm especially as they move onto the phones. Nobody wants to fill out a form on a phone. It's miserable. >> Jeff: Right. >> I wonder if we could, so when Jeff and I have Fred on, we always ask him to break out his telescope. So as the resident technologist, we're going to ask you. And I'm going to ask a bunch of open-ended questions and you can pick whatever ones you want to answer, so the questions are, how far can we take machine intelligence and how far should we take machine intelligence? What are the things that machines can do that humans really can't and vice versa? How will humans and machines come together in the future? >> That's a broad question. I'll say right now that AI is probably a little over-marketed. In that you can build really awesome demos that make it seem like it's thinking. But we're a lot further away from an actual thinking machine, which is aware of itself than I think it would seem from the demos. My kids think Alexa's alive, but my son's nine, right? There's no actual Alexa at the end of it. I doubt that one's going to get solved in my lifetime. I think what we're going to get is a lot better at faking it. So there's the classical the Turing test. The Turing test doesn't require that you be self-aware. The Turing test says that my AI passes the Turing test if you can't tell the difference. And you can do that by faking it really well. So I do think there's going to be a big push there. First level you're seeing it is really in the voice-to-text and the voice assistance. And you're seeing it move from the Alexas into the call centers into the customer service into a lot of those rote interactions. When it's positive it's usually replacing one of those horrible telephone mazes that everybody hates. It gets replaced by a voice assist, and as a customer you're like that is better. My life is better. When it's negative, it might replace a human with a not-so-good chat. The good news on that front is our society seems to have a pretty good immune system on that. When companies have tried to roll out less good experiences that are based on less good AI, we tend to rebel, and go no, no, we don't want that. And so I haven't seen that been all that successful. You could imagine a model where people were like, I'm going to roll out something that's worse but cheaper. And I haven't seen that happening. Usually when the AI rolls out it's doing it to be better at something for the consumer perspective. >> That's great. I mean we were talking earlier, it's very hard to predict. >> Pat: Of course. >> I mean who would have predicted that Alexa would have emerged as a leader in NLP or that, and we said this yesterday, that the images of cats on the internet would lead to facial recognition. >> I think Alexa is one example though. The thing I think's even more amazing is the Comcast Voice Remote. Because I used to be in that business. I'm like, how could you ever have a voice remote while you're watching a TV and watching a movie with the sound interaction? And the fact that now they've got the integration as a real nice consumer experience with YouTube and Netflix, if I want to watch a show, and I don't know where it is, HBO, Netflix, Comcast, YouTube, I just tell that Comcast remote find me Chris Rock the Tamborine man was his latest one, and boom there it comes. >> There's a school of thought out there, which is actually pretty widespread that feels like the voice technologies have actually been a bit of a fail from a pure technologies standpoint. In that for all the energy that we've spent on them, they're sort of stuck as a niche application. There's like Alexa, my kids talk to Alexa at home, you can talk to Siri, but when these technologies were coming online, I think we thought that they would replace hard keyboard interactions to a greater degree than they have. I think there's actually a bit of a learning in there that people are not as, we don't mandatorily, I'm not sure if that's a real word, but we don't need to go oral. There's actually a need for non-oral interfaces. And I do think that's a big learning for a lot of the technology is that there's a variety of interface paradigms that actual humans want to use, and forcing people into any one of them is just not the right approach. You have to, right now I want to talk, tomorrow I want to text, I might want to make hand gestures another time. You're mostly a visual media, obviously there's talking too, but it's not radio, right? >> You're absolutely right. That's a great point because when you're on a plane, you don't want to be interacting in a voice. And other times that there's background noise that will screw up the voice reactions, but clearly there's been a lot of work in Silicon Valley and other places on a different interface and it needs to be there. I don't know if neural will happen in our lifetime. I wanted to give you some props on the DevOps announcement that you sort of pre-announced. >> We did. >> It's, you know CJ looked like he was a little upset there. Was that supposed to be his announcement? >> In my version of the script, I announced it and he commented on my announcement. >> It's your baby, come on. So I love the way you kind of laid out the DevOps and kind of DevOps 101 for the audience. Bringing together the plan, dev, test, deploy, and operate. And explaining the DevOps problem. You really didn't go into the dev versus the ops, throwing it over the wall, but people I think generally understand that. But you announced solving a different problem. 500 DevOps tools out there and it gets confusing. We've talked to a bunch of customers about that. They're super excited to get that capability. >> Well, we're super, it's one of those cases where you have an epiphany, 'cause we solved it internally. >> Dave: Right. >> And we just ran it for like three years, and we kept hearing customers say, hey, what are you guys going to do about DevOps? And we're never like quite sure what they mean, 'cause you're like, well what do you mean? Do you want like a planning tool? And then probably about a year ago we sort of had this epiphany of, oh, our customers have exactly the same problem we do. Duh. And so from that it kind of led us to go down the product road of how can we build this kind of management layer? But if you look across our customer base and the industry, DevOps is almost a rebellion. It's a rebellion against the waterfall development model which has dominated things. It's a rebellion against that centralized control. And in a sense it's good because there's a lot of silliness that comes out of those formal development methodologies. Slow everybody down, stupid bureaucracy in there. But when you apply it in an enterprise, okay some of the stuff in there, you actually did need that. And you kind of throw the baby out with the bathwater. So adding that kind of enterprise DevOps layer back in, you still do get that speed. Your developers get to iterate, you get the automated tests, you get the operating model, but you still don't lose those kind of key things you need at the top enterprise levels. >> And most of the customers we've talked to this week have straight up said, look, we do waterfall for certain things, and we're not going to stop doing waterfall, but some of the new cool stuff, you know. (laughs) >> Well if you look at us, it's at the, if you take the microscope far enough away from ServiceNow, we're waterfall in that every six months we release. >> Dave: Yeah, right. >> But if you're an engineer, we're iterating in 24-hour cycles for you. 24-hour cycles, two-week sprints. It's a very different model when you're in the trenches than from the customer perspective. >> And then I think that's the more important part of the DevOps story. Again, there's the technology and the execution detail which you outlined, but it's really more the attitudinal way that you approach problems. We don't try to solve the big problems. We try to keep moving down the road, moving down the road. We have a vision of where we want to get, but let's just keep moving down the road, moving down the road. So it's a very, like you said, cumbersome MRD and PRD and all those kind of classic things that were just too slow for 2018. >> Nobody goes into technology to do paperwork. You go into technology to build things to create, it's a creative outlet. So the more time you can spend doing that, and the less time you're spending on overhead, the happier you're going to be. And if you fundamentally like doing administration, you should move into management. That's great. That's the right job for you. But if you're a hands on the keyboard engineer, you probably want to have your hands on the keyboard, engineering. That's what you do. >> Let's leave on a last thought around the platform. I mentioned Andy Jassy before and AWS. He talks about the flywheel effect. Clearly we're seeing the power of the platform and it feels like there's the developer analog to operating leverage. And that flywheel effect going from your perspective. What can we expect going forward? >> Well, I mean for us there's two parallel big investment vectors. One is clearly we want to make the platform better for our apps. And you asked earlier about how do we prioritize from our various BUs, and that is driving platform enhancements. But the second layer is, this is the platform our customers are using to automate their entire workflow across their whole organization. So there's a series of stuff we're doing there to make that easier for them. In a lot of cases, less about new capabilities. You look at a lot of our investments, it's more about taking something that previously was hard, but possible, and making it easier and still possible. And in doing that, that's been my experience, is Fred Luddy's experience, the easier you can make something, the more successful people will be with it. And Fred had an insight that you could almost over-simplify it sometimes. You could take something which had 10 features and was hard to use, and replace with something that had seven features and was easy to use, everyone would be super happy. At some level, that's the iPhone story, right? I could do more on my Blackberry, it just took me an hour of reading the documentation to figure out how. >> Both: Right, right. >> But I still miss the little side wheel. (laughs) >> Love that side wheel. All right, Pat, listen thanks very much for coming. We are humbled by your humility. You are like a rock star in this community, and congratulations on all this success and really thanks for coming back on the Cube. >> Thank you very much. It's been a pleasure meeting you guys again. >> All right, great. Okay, keep it right there, everybody. We'll be back with our next guest. You're watching the Cube live from ServiceNow Knowledge K18, #know18. We'll be right back. (upbeat music)

Published Date : May 10 2018

SUMMARY :

Brought to you by ServiceNow. great to see you again. And part of that is because of the platform. I mean you got the chat bot designer, and then to start taking some of these And you see that in some of the new products to stay with out of the box as much as you can to the business is where you really need to be. But you used to be one platform one app. So as you have more, and more, and more apps, And because you have a platform At one level, you tend to want to pick businesses But when you get down to it we mostly write The other thing I think is you guys have been and even a big chunk of that workflow for each of the businesses. As a technologist, and you look out at the landscape, Even the stuff you see at Google I/O, But you don't have to do it all as well. And the other was Siemens taking some of your data You can use Slack, you can use Teams, And the customers might care if they asked in the background, how are you finding people's If you look at something like Voice There's ways to solve that, but this is actual challenge. You see the same thing with how you want to interact. and you can pick whatever ones you want to answer, passes the Turing test if you can't tell the difference. I mean we were talking earlier, that the images of cats on the internet I'm like, how could you ever have a voice remote In that for all the energy that we've spent on them, that you sort of pre-announced. Was that supposed to be his announcement? and he commented So I love the way you kind of laid out the DevOps where you have an epiphany, 'cause we solved it internally. Your developers get to iterate, you get the but some of the new cool stuff, you know. Well if you look at us, it's at the, than from the customer perspective. So it's a very, like you said, cumbersome So the more time you can spend doing that, And that flywheel effect going from your perspective. is Fred Luddy's experience, the easier you can But I still miss the little side wheel. and really thanks for coming back on the Cube. It's been a pleasure meeting you guys again. We'll be back with our next guest.

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Jeremy Almond, PayStand | CUBE Conversation, Feb 2018


 

(orchestral string music) >> Welcome to this special Cube Conversation here in our Palo Alto studios, the Cube office here. I'm John Furrier, the co-founder of SiliconAngle Media, and also the co-host of the Cube. Our next guest is Jeremy Almond who is the CEO of PayStand, a hot startup doing some really new things in and around Blockchain, decentralized, and really targeting the B to B space on a really compelling and an interesting topic that a lot of people are interested in. Jeremy, welcome to this Cube Conversation. >> Awesome, thank you John. >> John: Hey, so tell me a little bit about the company and set the table for us...Paystand, what you guys are doing, why you were founded, and what's the disruptive enabler you guys are taking? What's the angle of your business? >> Jeremy: Yeah, sure...so Paystand, like you mentioned, is a B to B software platform specifically focused on payment. So you can imagine what PayPal or Venmo does from the consumer level. We do for complicated commercial transactions between accounts receivable and accounts payable departments that normally would be paying with paper checks in a manual process. >> John: So basically, accounting, ledger, I'm kind of guessing...nice fit for Blockchain... >> Correct, yeah, yeah. So what we do is we apply Blockchain technology to help a company speed up their time-to-cash, automate their business process, and dramatically lower their transaction costs. >> I'll get your thoughts on this...I interviewed Don Tapscott at an event and we were riffing on this notion of the nature of the firm, right? People would come to an office, you'd have accounting, all these things that you'd have to put in place of systems. Now with this decentralized world we're living in, internet, and with Blockchain in particular, and a crypto-currency market that's pretty frothy but, you know, you look at Blockchain and separate those two for a minute, you really can look at ways to change how work is organized. How do you guys view that? I mean, it's obviously a new, big wave coming. Then you got businesses who are just trying to operate and make money, right? Keep the lights on, but they almost have to start rethinking about the future. So, what is this block wave...Blockchain wave coming? How do you talk about that? Is it that disruptive? I mean, certainly centralized databases aren't going away anytime soon, but it's coming. What's your thoughts in reaction to that? >> It's coming, you know...I think it's... It will affect the enterprise which is where we spend our time and space, in a lot of ways like Cloud did, right? So I've spent probably 15 years doing un-sexy B to B tech, in some way, shape, or form. And what we've seen is digital transformation in the enterprise has happened in a few key areas. CRM is now in the Cloud, right? You have companies like SalesForce that have become significant. ERP is now in the Cloud, your financial software is now automated, right? Kind of ironically, the last mile piece, that part that lubricates the business, the core of the business, the money-movement piece, is actually still really, really manual. So, you have humans that sit around and they take an invoice and then a paper check and then they move it, and that process is very, very ineffecient. And so, having a more automatic, smart financial system can improve the business's life in really significant ways. >> Also, you know, one of the things we've been commenting on and opining here on the Cube is... I made a statement a couple weeks ago, "Oh, MarTech"...you know, marketing technology wave, all those logos on those landscape slides, "didn't really pan out 'cause the Cloud kind of changes that." I mean, it's panning out, but not the way people thought. FinTech...financial tech...is also certainly important. Banks, subsidy trading, you see that. What is the inhibitor for these new trends? Because you mentioned they're moving paper around. I mean, it's money, they probably don't want to mess with an operational system that's core to their business. Is it fear? Is it tech? Both? What's your view on why it's taking so long? Or is it moving along at a speed you think it's going to... Be adopted? >> Jeremy: Yeah, it's actually kind of a unique point in time right now. I think on one hand, financial services in general, part of their job is to manage risk, right? And so they're going to be a lagging, in some ways, industry. And so, digital transformation, right? The internet has opened up and democratized media. It's opened up so many other areas. Blockchain now is the entry point for digital transformation of financial services, and so the time is probably right, right now. We've been in the space...we started the company in 2014. And, you know, I've seen over the last three years, hearing banks, other large institutions, large enterprises, go from skepticism to curiosity. >> John: What's the technology stack look like? Obviously four years is, like, decades in the Blockchain world, and obviously, people are running as fast as they can. It's kind of a moving train at many levels. Business model side as well as a tech stack. And this is really the opportunity. A lot of these systems... I mean, some of the e-commerce systems are 20-year-old tech stacks, some are even older. >> Jeremy: Yeah. >> Just going back four years, since you were founded... What's the big moving glacier, if you will, of change and how are you guys managing that? How should people think about managing the risk of the tech stack? >> Jeremy: Yeah, I mean I think...you know... On the Blockchain-specific side... in the early days, a lot of it was about currency, and actual payment, right? I think what we're seeing now is the opportunity for Blockchain, particularly in the enterprise, to actually dramatically improve their operations side, right? Ethereum, private Blockchains... actually have the ability to not just decentralize how money movement or networks operate, but how an internal system operates. I'll give you an example...we used the Blockchain to... A private Blockchain to actually control approval workflow. So when a payment goes out, oftentimes you need your accounts payable person to send a payment out, but the controller or the treasury or someone else has to sign off on it, right? So that signature, you need it to be valid, trusted, the identity around it, right? And you want an audit record. And so Blockchain's a really, really good use case for something like that. That's not peer-play payments, it's not peer-play settlement. It doesn't require, you know, a million people to get on. It just can operate in the business in a really critical function, in a better way than the current technology does. >> John: It's interesting, I love these new technology opportunities 'cause... There's always going to be a tipping point and the famous Steve Jobs quote is, "Hey if I was asked to build a better "phone in 2005, I would have built an excellent... "better Blackberry." But he...then he built the iPhone, so he thought differently. No one was really asking for the iPhone. The question I get a lot from skeptics in Blockchain is, "No one's really asking for Blockchain." So, again, this is kind of like...you could always say, "I'm building a better centralized database system "in a distributed computing environment." Okay, we've done that. >> Yeah. >> Are people asking for Blockchain, or are they just asking for it in a different way? What's your thoughts to that? >> Yeah, I would say that there's... There's a big picture question of, "Are people asking for it." And I'd say society's actually asking for it. Part of my personal story is, you know, my family, blue collar family, they... My mother's side immigrated here, her generation. My brick-layer father, they spent their entire lives getting their first home. And you know, 800 square foot home, that's nothing special, but it was their American dream. In 2008, in the financial crisis, they lost the house. And so I think, you know, society said, "Financial services and core parts of our economy "actually could...we could do better, right?" And I think the magic thing about technology is we get to imagine the world not as it is but as it ought to be. So one, I think society is actually asking for... Can the core parts of our economy actually do better? Can we dream up something better? And I think that's the purest part of what the folks in the Blockchain movement are trying to do. That's, you know, at a very high level. And then I think, practically, right, for businesses like we operate day in and day out...you know... If there's technology that allows them to be able to operate their business more efficiently, drop their costs and grow faster, you know... How would that work, right? It's in some ways like Cloud. How does Cloud work? You know, I think... now we're really getting into the deep mess of it, but you know, Cloud was transformative to the business, right? VOIP was transformative to some businesses. Inbound marketing was transformative to some businesses. Blockchain is the same kind of concept. >> I mean, and Cloud, too...there was a lot of naysayers. I remember I used the first EC2 instances of Amazon when it came out, being an entrepreneur, I'm like, "I don't have to provision servers? "This is amazing, I can put my credit card down "and pay a few bucks..." And then even still, up until, I would say, even three or four years ago they were dismissed as relevant. >> Jeremy: Yeah. >> And again, the rest is history, look what they've done. So there's always going to be those naysayers. But to the point about Cloud and Blockchains, and even crypto, this is a wave, and we've, you know... We're very bullish on this movement because we see the wave coming way out there and it's huge. This is probably bigger than the other waves combined, in our opinion. So you mentioned societal change. This is a big deal. I mean, you're seeing regulations right now in GDPR in Europe, kind of trying to govern an old database market that's...it's a mess, database wise. But it makes sense from a society standpoint. People want to pull their data out. This is a trend. You got societal forces, and then technical legacy. I mean, this could be an opportunity for Blockchain to say, "Hey, optimize for the new wave." Don't try to retrofit, say, an old wave. What's your thoughts? >> Jeremy: Correct, yeah, I mean I think there's a... ...a number of areas... Even in the data cyber society. Take an Enron scandal, right? That happened a decade plus ago. Out of that came regulation called Sarbanes-Oxley, right? And Sarbanes-Oxley's concept, right, is to ensure that companies publicly account for their records in a proper way, right? If there's an audit trail, that they don't sort of take their financial systems and misrepresent them, right? Blockchain, because it's a source of truth that's immutable, meaning it can't be changed, is a great way, right, to have more efficiency in that process. Today there's a whole industry that's popped up just for Sarbanes-Oxley, just to regulate the financial system, just to ensure that the books actually say what they're supposed to say, right? That's kind of the definition of what a smart contract can and should do. >> John: This is really an opportunity for entrepreneurs, if you think about it. I mean, a lot of alpha entrepreneurs are really licking their chops on Blockchain because they can see how it could disrupt industries. And I showed you some of the things we're working on, and what we're thinking about for SiliconAngle about media and data. But it brings up things that we obviously see every day in the press: the election, weaponizing content for bad things. Facebook's having a challenge right now on how they optimize their data for their own self-service reasons. This is a problem, this is a revolution. People are kind of tired, so...what's your view of the role of data to the human? I mean, obviously, you know, the cliche: "Oh, the users are in charge, "they should own their own data." Okay I got that. But how...how do you see that vision playing out? I mean not just from a Facebook which is a social network example, but how does data impact a user going forward in your vision? Because they could really change from the outside in. >> Yeah, I mean I think...part of what's critical with data is two things: one, identity really matters, right? How do you manage identity? And so I think there's a number of really fascinating Blockchain companies that are specifically focused on the identity question, right? And that's...that's true around the social media side, it's true around...how do I actually manage where I move... Identity around? So I think that's one side that's really, really critical to solve. I don't know that we've got a crystal ball yet on what it will ultimately look like. But the Blockchain model for identity allows us to... rethink the fabrics of what privacy is, what permission looks like, and what trust looks like with people I want to engage with and with people I don't want to engage with. It's interesting, you talk about the Blockchain culture being more societal and mission-driven. My word, but you're kind of implying that. I remember when the Cloud came out, it was... The network guys were in charge, and the app guys were like, have to feed off the network requirements. And then that sea-change flipped around. The app guys are in charge, data driving requirements for the network. Question for you is: Do you see a day, soon, where societal requirements will dictate technology? I mean, you're seeing... you're seeing that pattern kind of emerging now, it's kind of not yet been fully thought through in public commentary but, you know...we see these pressure points potentially impacting tech design. >> Jeremy: Yeah, yeah...I think there's actually a good tug-of-war or balance, right? So entrepreneurs naturally are going to run as fast as they can to see innovation hopefully with means of improving society, right? And then, you know, you have regulators and you have government agencies who are looking and saying, "Okay, you might be thinking about one myopic view "and we need to make sure "we're looking at the good of society." And so I think that tug-of-war you saw with the internet, right, where how much do we regulate the internet, right? And I think the balance was mostly healthy. And we're sort of seeing that through today with Blockchain as well, where...you know, things like ICOs have good and bad implications. The regulators have been watching it relatively closely. But they also haven't completely came down and clamped down on it, you know, even this week there's... There was a relative balance in the discussions that came out. >> John: The SEC's done a good job, they've... >> Correct. >> John: They whipped a few people in shape to send the signal, but they weren't foreclosing any innovation. >> Jeremy: That's correct, yeah. >> And ICOs...certainly there're some scams. What's the good sides of ICO? Obviously the scams are out there. What's the good side? The fundraising? Democratization? What's your take on the ICO? Initial coin offering opportunity. >> Yeah, you know, I think...in some ways, democratization has become such a buzzword it's lost its meaning, right? But if you think about what it really is, it's so powerful, because it's this concept, right, that we distribute power and control to the hands of many. And so, you know, I think there are a lot of public good technologies that actually can use that concept, right? The internet is a public good. You could argue Wikipedia is a public good, right? And so, utility-type tokens actually are valuable because they can have a dual nature to them. I think the other thing that I'm particularly interested in watching how ICOs evolve is...I think there's some danger in ICOs...coming in and... in the early stage market. Because early stage companies tend to be... They're so nascent that they need guidance, right? And I actually...I might be contradictory here to most people in the Blockchain space, but I actually think early stage investors have a lot of value in that space. And so, I am actually fascinated about what happens in later stage rounds and what do ICOs become there. So I think utility, and later stage rounds are actually two fascinating areas of ICOs. >> John: Sure, that's a great point. I would also say that the trend that we're seeing is... There's an early stage component that needs mentoring and needs some nurturing, I would agree with that. That's a classic VC, maybe some token economics in there, but again, different playbook. The tokenization of business is really interesting 'cause now you have token economics being applied to a preexisting, proven business, with a disruptive nature on the other side, is super interesting. So I have to ask you: Are we going to have a chief economic officer as a new role soon? Or, is that going to be...'cause remember, if you think about token economics, it's about opening up and changing the distribution of data and wealth, you can argue both are the same, but...how do you view that? Because that's a trend we're seeing. The tokenization of a business to disrupt an industry incumbent...set of incumbents. >> Correct, yeah, and I think it's a... it's really, really early days and what... You have really early stage companies that are thinking about tokenizing their business before they exist, right? And then you have other companies which are maybe past the innovation curve and they're trying to apply tokens to their business. >> A pivot of an existing business. >> Yeah, so we've seen these, right? Public companies that have added Blockchain to the name. I think the fascinating thing will become where... Fast-growing, real businesses, where there's a there there, they've crossed the chasm, go, "Okay how do we apply "tokenization to our company? "And how do we think about it, from both a... "commercial economic part of the business, "and then how do we think about it "from tokenizing the business?" And we haven't seen many cases yet, but I actually think that's one of the next waves we'll see. >> John: Great insight. I got to ask you on a personal level. You're doing some talking, obviously the founder of the company, CEO. What's going on? What do you talk about these days? What are you passionate about? I know you were talking to some folks at UC Santa Barbara. You mentioned going to teach down there. What are you talking about? What are you sharing publicly? what's on your mind these days? >> Yeah, I mean, I think...I'm personally deeply motivated every day by waking up and going, you know, "The financial service industry can go through a massive transformation, right? And I think there's a lot of really good companies that are doing that at the consumer level, and so, you know, I think our space...we have a unique place in time to be working at the commercial level. So the commercial level affects big parts of our economic infrastructure in ways that we don't think about. The Equifax breach was a pretty big deal to people, right? The financial crisis was a big deal to people. So, how do we imagine those kinds of industries, right? Supply chain, title, logistics, right? And how do we think about those industries, democratizing them with Blockchain? Those, to me, are the unsung heroes of what Blockchain will ultimately help transform society. >> John: It's interesting, you said you were kind of humble when you came on earlier. "I'm in boring areas of B to B..." But I got to say to your point about Cloud earlier, there's a calm before the storm, these boring areas that are, say, calm are really the grounds where you see disruption, and I think that's an area... Not just high-frequency trading, that's going to be, you know, always an issue, but in terms of real financial plumbing. >> Yeah. >> Perfect for a ledger, perfect for those things. Okay, take a plug for your company. How are people using you guys? What's the value proposition? What are some of the things that you guys are involved in? How does someone engage with you guys? Give the plug for PayStand. >> Yeah, so at PayStand, we tend to work with companies where there are high volumes of paper checks in the process. So if you have a $100,000 invoice that goes out, for example, with a company that you've been working at for a decade, and you have a contract that says it's a Net 60 contract, right? The challenge is, it's a paper check, you want to move it digitally, what do you move it digitally to? And the reality is the consumer payment companies that are focused on credit cards are not really an ideal solution for that because their business model is a percentage business model. There's nothing wrong with a percentage business model that charges a company two or three percent if I'm swiping for a five dollar cup of coffee, right? If it's a $100,000 payment that I owe someone that I know, and I have contract terms, I'm not going to pay the bank $3,000 to move ones and zeroes from this bank database to this bank database. So what we do with our network is we make that money movement fast, instant, automatic, verified, validated, right, with control, in a way where we can automate the process. >> It's so funny what jumped in my mind is punch cards to computers, tape to storage. This is interesting. So paper checks, probably big, I don't know what the numbers are, you might have them handy. People are doing paper checks, so you're building a system around paper checks, did I get that right? >> Yeah, so we digitize what would have been a paper check. Today over 50 percent of all commercial payments are still done in paper checks. So they're gone in our digital world, right? Like, you and I, we Venmo each other. But when a business goes to write a check, when they get an invoice, they send out a check. And so we digitize the whole process. The moment that the invoice is ready to go, to the moment it gets in the bank, it all becomes digital space. >> John: And the alternative is what, I got to go check when it was mailed, was it received, was it cashed, did it get put into the accounting system? And that's kind of... >> Jeremy: That's correct. >> That's the manual... >> Jeremy: That's the manual. So they spend...they'll spend a week tracking down the payment from the moment the controller says, "Okay to pay," to the time it sits in their bank account, that's humans, time, money. >> And an old, antiquated system that doesn't change because of...what? >> Jeremy: Well, it's legacy infrastructure in one way. But in another, you know, even the banking infrastructure, the...most of the banking infrastructure that are for commercial payments was designed in the 60s and 70s. And last time I checked, the 60s and 70s was before the internet of today. So they weren't really designed for digital realtime payments. And they weren't designed for commercial use cases like today. >> Is fraud a factor, or is that not a factor? Is that part of it, or...yes? >> Jeremy: Yeah and I think a key thing with what we do, enterprise payments, security is really, really important. We take it very, very seriously. And this is, again, one of the downsides to the legacy commercial infrastructure. When you have a check, right? You have this checking and routing number on it. Anybody takes that, in theory, that's all that identifies you and your company and your account. And so money can actually be moved and ran against in that case. With a network like ours, we can validate that you are who you say you are, you have the money in your account, it moved when it should, and you've actually authorized it. These are all things that we should know, but we just don't. >> John: And you take the data around it, you take that check, put it into the system. Okay so when does a company want...should be calling you. Is it like, "I'm overloaded with paper, "I want a new system, I'm doing a refresh." I mean, when do people call PayStand? What's the signals that would give your buyer some indicator of time to call PayStand? >> Yeah, so generally it's after...it's when they have high-volumes of checks and they're growing, and/or that they've basically taken their ERP, and they've done an ERP Cloud migration, right? And so now they've got their general ledger, and that financial system's not in a shoebox anymore, right? It's in a critical core ERP system. And so what they're finding is they've bought digital transformation for financial services and their accountant only sort of has half the solution. And so they come in and they use us to close the last mile. >> John: Okay, so I'm going to put my naysayer hat on and ask you the question: I love it, but what's this Blockchain thing? I'm an accounting guy, took one computer class, whatever, I get blockchained. How do you stay up to date, how do you ensure that I'm going to have a system that's going to be working? I know that Blockchain standards are changing. How do you guys mitigate that? How do you handle that question? >> Jeremy: Yeah, I mean I think the critical thing for our customers, right, is... For us, our customers, money moves in dollars, right? It leaves their bank account, and goes into their supplier's bank account, the supplier's bank account goes into their customer's bank account, right? Their financial system does not change. We're actually very, very sensitive to that. We think about this very different than a consumer solution, which is...consumer solutions almost have a... A critical mass question. They need everybody to get into the system for it to work. For commercial, you don't actually want to change the business process of your partners, right? It's really important, they've been doing this...so... So we are very thoughtful about our software doesn't change business process, it doesn't require you to enter into some kind of new economy or a new currency. You simply do what you're always doing, with the systems you're already using, right? And we just digitize the process to make them faster, cheaper, and automated. >> Awesome. Talk about your goals for the year at PayStand. Where are you guys at, company-wise? Funding, goals, hiring, what's going on? Give a quick final word on the company. >> Jeremy: Yeah, I mean I think we...you know... We're blessed right now, I would say we're one of, if not the fastest B to B payment company... fastest-growing B to B payment company today. So, you know, I think we have a long way to go... I would call this inning two for us, right? We ultimately...I think much more about what does 10 years look like than 12 months look like. Because this is the beginning of the commercial financial service wave. And so, you know, I think we ultimately believe the digital transformation is going to reinvent our industry. And if we can go lead the way, we'll be very happy. QAnd for us that just means continue growing, continue serving our customers, continue hiring, you know. I think if we do all that, you know, right place right time. >> John: Awesome...final question for you. To the folks out there watching, you're an expert in the industry...again, fintech as well as computer engineering. If my sister who is not savvy says, "Jeremy, what is Blockchain?" How would you describe Blockchain to someone who's interested and needs to know the definition and importance of Blockchain? >> Jeremy: Okay, so Blockchain, to me, is basically a way to be able to take information like you might have on your checkbook, or you might have in a spreadsheet, and use it where anybody can access it in a way that's actually easily, controllable, visible, secure, and automated. That doesn't sound very sexy, but the important thing is how we keep records affects all of society, right? We have records of who owns their houses, we have records of how much money we have in our account, we have records of who did we vote on, right? Those records are the foundation for our society. Currently companies own those records. Companies are fallible, right? And so what Blockchain does is it allows us to make a more infallible system to keep access to those records you and I care about. >> John: And this is an infrastructure opportunity, not so much crypto currency... kind of a distinction between the two, right? >> That's right, that's right. I would say crypto currency and money is like the first pillar app on top of Blockchain. >> John: Jeremy Almond, CEO, founder of PayStand, hot company, doing something really good in a growing, changing market called checks, paper checks, and if you have them and groan, digitize them. Great entry strategy for Blockchain. Thanks for coming on this Cube Conversation. And thanks for joining us here in Palo Alto. I'm John Furrier in the Cube Studios for Cube Conversations. Thanks for watching. (exciting orchestral music)

Published Date : Feb 13 2018

SUMMARY :

decentralized, and really targeting the B to B space and what's the disruptive enabler you guys are taking? Jeremy: Yeah, sure...so Paystand, like you mentioned, John: So basically, accounting, ledger, to help a company speed up their time-to-cash, Keep the lights on, but they almost have to start ERP is now in the Cloud, your financial software I mean, it's panning out, but not the way people thought. of financial services, and so the time is probably right, I mean, some of the e-commerce systems What's the big moving glacier, if you will, of change actually have the ability to not just decentralize and the famous Steve Jobs quote is, And so I think, you know, society said, "I don't have to provision servers? And again, the rest is history, look what they've done. the financial system, just to ensure that the books of the role of data to the human? in public commentary but, you know...we see these And so I think that tug-of-war you saw with the internet, to send the signal, What's the good sides of ICO? And so, you know, I think there are a lot Or, is that going to be...'cause remember, if you think about And then you have other companies which are maybe Public companies that have added Blockchain to the name. I got to ask you on a personal level. that are doing that at the consumer level, and so, you know, But I got to say to your point about Cloud earlier, What are some of the things that you guys are involved in? And the reality is the consumer payment companies you might have them handy. The moment that the invoice is ready to go, John: And the alternative is what, I got to go check Jeremy: That's the manual. And an old, antiquated system that doesn't change But in another, you know, even the banking infrastructure, Is fraud a factor, or is that not a factor? With a network like ours, we can validate that you are What's the signals that would give your buyer And so what they're finding is they've bought and ask you the question: the business process of your partners, right? Where are you guys at, company-wise? I think if we do all that, you know, right place right time. in the industry...again, fintech as well as like you might have on your checkbook, kind of a distinction between the two, right? the first pillar app on top of Blockchain. and if you have them and groan, digitize them.

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Jeremy Almond, PayStand | CUBE Conversation, Feb 2018


 

(orchestral music) >> Welcome to the special Cube Conversation here at Palo Alto studios, at the Cube office yeah I'm John Furrier, the co-founder of SiliconANGLE Media, and also co-host the Cube. Our next guest is Jeremy Almond is the CEO of Paystand, hot startup doin' some really new things in and around blockchain, decentralize, and really targeting the B2B space on a really compelling and interesting topic that a lot of people are interested in. Jeremy welcome to this Cube conversation. >> Awesome, thank you John. >> Hey so talk a little about the company, set the table for us, PayStand, what you guys are doing, why you were founded, and what's the disruptive enabler that you guys are taking, and what's the angle of your business? >> Yeah sure so, PayStand like you mentioned, is a B2B software platform, specifically focused on payment. So, you can imagine what Paypal or Venmo does from the consumer level, we do for complicated commercial transactions between accounts receivable and accounts payable departments that normally would be paying with paper checks in manual process. >> So basically accounting, ledger, I'm kind of guessing. Nice bit for blockchain. >> Correct, yeah, yeah. So, what we do is we apply blockchain technology to help a company speed up their time to cash, automate their business process and dramatically lower their transaction cost. >> I'll get your thoughts on this. I interviewed Don Tapscott at an event and we were riffing on this notion of the nature of the firm, right? People would come to an office, you'd have accounting, all these things that you'd have to put in place as systems. Now with this decentralized world we're living in, internet and with blockchain in particular, and a cryptocurrency market that's pretty frothy. But, you look at blockchain and you separate those two for a minute. You really can look at ways to change how work is organized. How do you guys view that, I mean, It's obviously a new, big wave coming. Then you've got businesses who are just trying to operate and make money, right? So, keep the lights on, but they also have to start rethinking about the future. So, what is this block wave, blockchain wave coming? How do you talk about that? Is it that disruptive? I mean, certainly centralized databases aren't going a away any time soon, but it's coming. What's your thoughts and reaction to that? >> It's coming. You know, I think it's... It will effect the enterprise, which is where we spend our time and space. In a lot of ways like cloud did. So, I've spent probably 15 years doing unsexy B2B tech in some way shape or form. And what we've seen is digital transformation in the enterprise has happened in a few key areas. CRM is now in the cloud. You have companies like Salesforce that have become significant. ERP is now in the cloud, you're financial software is now automated. Kind of ironically the last mile piece, the part that lubricates the business, the core of the business, the money movement piece, is actually still really, really manual. So, you have humans that sit around and they take an invoice and then a paper check and then they move it. And that process is very, very inefficient. And so, having a more automatic, smart financial system can improve the business's life in really significant ways. >> Also, you know, one of the things we've been commenting on opining here on the Cube is, I made a statement a couple weeks ago, OMAR tech, marketing technology, Wave, all those logos on those landscape slides, didn't really pan out cause the cloud kind of changed that. It's panning out, but not the way people thought. FinTech, financial tech, is also certainly important. Banks of safe trading, you see that. What is the inhibitor for these new trends? Because you mentioned moving paper around. I mean it's money, they probably don't want to mess with an operational system that's a quarter of their business. Is it fear? Is it tech? Both? What's your view on why it's taking so long? Or is it moving along at a speed you think is going to... Being adopted? >> Yeah, it's actually kind of a unique point in time right now. I think in one hand, financial services in general, part of their job is to manage risk. And so, they're going to be a lagging, in some ways, industry. And so, digital transformation, the internet has opened up and democratized media. It's opened up so many other areas. Blockchain, now, is the entry point for digital transformation of financial services. And so, the time is probably right now. We've been in the space. We started the company in 2014. I'd seen over the last three years, hearing banks, other large institutions, large enterprises go from skepticism to curiosity. >> What's the technology stack look like? Obviously, four years is like decades in the blockchain world. Obviously, people are running as fast as they can. It's kind of a moving train, at many levels, business model side, as well as the tech stack. And this is really the opportunity a lot of these systems-- I mean some of the e-commerce systems are 20 year old tech stacks, some are even older. Just going back four years since you were founded, what's the big moving glacier, if you will, of change and how are you guys managing that? And how should people think about managing the risk of the tech stack? >> Yeah, I mean, I think on the blockchain specific side, in the early days a lot of it was about currency and actual payment. I think what we're seeing now is the opportunity for blockchain, particularly in the enterprise, to actually dramatically improve their operations side. So, Ethereum, private blockchains, actually have the ability to, not just decentralize how money movement or networks operate, but how an internal system operates. I'll give you an example, we used the blockchain to-- A private blockchain to actually control approval work flow. So when a payment goes out, often times you need your accounts payable person to send a payment out, but the controller or the treasury or someone else has to sign off on it. So that signature, you need it to be valid, trusted, the identity around it, right? And you want an audit record. And so blockchains a really, really good use case for something like that. That's not pure play payments, it's not pure play settlement, it doesn't require a million people to get on. It just can operate in the business in a really critical function in a better way than the current technology does. >> It's interesting. I love these new technology opportunities, cause there's always going to be a tipping point and the famous Steve Jobs quote is, "Hey, if I was asked to build a better phone "in 2005 I would've built an excellent, better Blackberry" But then he built the Iphone, so he thought differently. No one was really asking for the Iphone. So, the question I get a lot from skeptics in blockchain is, no one's really asking for blockchain. So, again, this is kind of like, you could always say, I'm building a better centralized database system in a distributive computing environment. Okay, we've done that. >> Yeah >> Are people asking for blockchain? Or are they just asking for it in a different way? What's your thoughts to that? >> Yeah, I would say that there's a big picture question of are people ask for it? And I'd say, society is actually asking for it. Part of my personal story is, my family, blue collar family, my mother's side immigrated here, her generation. My brick layer father, they spent their entire lives getting their first home. 800 square foot home, it was nothing special, but it was their American dream. In 2008, in the financial crisis, they lost that house. And so I think society said financial services and core parts of our economy actually could-- we could do better. And I think the magic thing about technology is we get to imagine the world not as it is, but as it ought to be. So, one, I think society is actually asking for can the core parts of our economy actually do better? Can we dream up something better? I think that's the purest part of what the folks in the blockchain movement are trying to do. That's at a very high level. And then I think practically, right, for businesses like we operate day in and day out, if there's technology that allows them to be able to operate their business more efficiently, drop their costs and grow faster, how would that work? It's in some ways like cloud. How does cloud work? I think now we're really getting into the deep mess of it. But cloud was transformative to the business. VOIP was transformative to some businesses. Inbound marketing was transformative to some businesses. Blockchain is the same kind of concept. >> And cloud too, there's a lot of naysayers. I remember I use the first EC2 instances of Amazon, when it came out being an entrepreneur I don't have to have provision servers. This is amazing. And I can put credit card down and pay a few bucks? And then even still, up until three or four years ago, they were dismissed as relevant. And, again, the rest is history. Look what they've done. So, there's always going to be those naysayers. But, to the point about cloud and blockchain, and say even crypto, this is a wave and we are very bullish on this movement because we see the waves coming way out there and it's huge. And this is probably bigger than the other waves combined, in our opinion. So, you mentioned societal change. This is a big deal. You're seeing regulations right now in GDPR, in Europe. Trying to govern an old database market, that's even in an own problem. It's a mess database wise. But it makes sense from a society standpoint. People want to pull their data out. This is a trend. You've got societal forces and then technical legacy. This could be an opportunity for a blockchain to saying, hey optimize for the new wave, don't try to retrofit, say, an old wave. What's your thoughts? >> Correct. Yeah, I think there's a number of areas, even in the data side with society. Take an Enron scandal that happened a decade plus ago. Out of that came regulation called Sarbanes-Oxley. And Sarbanes-Oxley's concept is to ensure that companies publicly account for their records in the proper way. That there's an audit trail. That they don't, sort of, pick their financial systems and misrepresent them. The blockchain, because it's a source of truth that's immutable, meaning it can't be changed, is a great way to have more efficiency in that process. Today, there's a whole industry that's popped up just for Sarbanes-Oxley, just to regulate the financial system, just to ensure that the books actually say what their supposed to say. That's kind of the definition of what a smart contract can and should do. >> This is though, really an opportunity for entrepreneurs when you think about it. A lot of alpha entrepreneurs are really lickin' their chops on blockchain, because they can see how it could disrupt industries. And this is really, again, I showed you some things we're working on and what we're thinking about with SiliconANGLE about media and data. But it brings up things that we, obviously, see every day in the press. The election, weaponizing content for bed, things-- Facebooks having a challenge right now in how they optimize their data for their own self service reasons. This is a problem. This is a revolution. People are kind of tired. So, what's your view of the role of data to the human? Obviously the cliche, oh the users are in charge, they should own their own data. Okay, I get that, but how do you see that vision playing out? Not just from Facebook, that's just a social network example. But how does data impact a user going forward in your vision? Because they could really change from the outside in. >> Yeah, I think part of what's critical with data is two things. One, identity really matters. How do you manage identity? So, I think there's a number of really fascinating blockchain companies that are specifically focused on the identity question. And that's true around the social media side. It's true around, how do I actually manage where I move identity around? So, I think that's one side that's really, really critical to solve. I don't know that we've got a crystal ball yet on what it will ultimately look like. But the blockchain model for identity allows us to rethink the fabrics of what privacy is, what permission looks like and what trust looks like with people I want to engage with and with people I don't want to engage with. >> That's interesting. You talk about the blockchain culture being more societal and mission driven, my word, but you're kind of implying that. I remember when the cloud came out. It was, the network guys were in charge and the app guys had to feed off the network requirements. And then that seat changed, flipped around. The app guys are in charge, data is driving requirements for the network. Question for you is do you see a day soon where societal requirements will dictate technology? You're seeing that pattern kind of emerging now, kind of not yet been fully thought through in public commentary. We see the pressure points potentially impacting tech design. >> Yeah, I think there's actually a good tug of war balance. So, entrepreneurs naturally are going to run as fast as they can to see innovation. Hopefully with means of improving society. And then you have regulators and you have government agencies who are looking and saying okay, you might be thinking about one myopic view and we need to make sure we're looking at the good of society. And so, I think that tug of war you saw with the internet, where how much do we regulate the internet? And I think the balance was mostly healthy. And we're sort of seeing that through today with blockchain as well. Where things like ICOs have good and bad implications. The regulators have been watching it relatively closely. But they also haven't completely came down and clamped down on it. Even this week there's... There was a relative balance in the discussions that came out. >> The SECs done a great job. >> Correct. >> They've whipped a few people into shape, sent the signal, but they weren't foreclosing any innovation. >> That's correct. >> And ICOs certainly had some scams. What's the good sides of ICOs? Obviously the scams are out there. What's the good sides? The fundraising, democratization? What's your take on the ICO, initially coin offering opportunity? >> Yeah, I think in some ways democratization has become such a buzz word it's lost it's meaning. But if you think about what it really is it's so powerful, because it's this concept that we distribute power and control to the hands of many. And so, I think there are a lot of public, good technologies that actually can use that concept. The internet is a public good. You could agree Wikipedia is a public good. And so, utility type tokens actually are valuable, because they can have a dual nature to them. I think the other thing, that I'm particularly interested in watching how ICOs evolve, is-- I think there's some danger in ICOs coming in, in the early stage market. Because early stage companies tend to be... They're so nascent that they need guidance. And I actually, I might be contradictory here to most people in the blockchain space, but I actually think early stage investors have a lot of value in that space. And so, I am actually fascinated about what happens in later stage rounds and what do ICOs become there. So, I think utility and later stage rounds are actually two fascinating areas of ICOs. >> Jeremy, that's a great point. I would also say that the trend that we're seeing is: there's an early stage component that needs mentoring and needs some nurturing, I would agree with that. That's a classic VC-- Maybe some token economics in there, but again different playbook. The tokenization of business is really interesting, cause now you have token economics being applied to a pre-existing proven business with a disruptive nature on the other side. >> Correct. >> Is super interesting. So, I have to ask you. Are we going to have a chief economic officer as a new role soon? Or is that going to be-- Cause it made me think about token economics it's about opening up and changing the distribution, or data and wealth, you could argue both are the same. But how do you view that? Because that's a trend were seeing. The tokenization of a business to disrupt an industry incumbent, set of incumbents. >> Correct, yeah. And I think it's really, really early days in what... You have really early stage companies that are thinking about tokenizing their business before they exist. And then you have other companies which are maybe past the innovation curve and their trying to apply tokens to their business. >> A pivot of an old, existing business. >> Yeah, so we've seen these, right? Public companies that have added blockchain to their name. I think the fascinating thing will become where fast growing, real businesses where there's a there, there. They've crossed the chasm. Go, okay, how do we apply tokenization to our company? And how do we think about it, from both a commercial economic part of the business and then how do we think about it from tokenizing the business? We haven't seen many cases yet, but I actually think that's one of the next waves we'll see. >> Great. Great insight. I got to ask you, on a personal level, you're doing some talking, obviously your the founder of the company, CEO, what's goin' on? What are you talking about these days? What are you passionate about? I know your talking to some folks at University of Santa Barbara. You mentioned going to teach down there. What are you talking about? What are you sharing publicly? What's on your mind these days? >> Yeah, I think I'm personally deeply motivated every day by waking up and going. The financial service industry can go through a massive transformation. And I think there's a lot of really good companies doing that at the consumer level. And so, I think our space, we have a unique place and time to be working at the commercial level. So, the commercial level effects big parts of our economic infrastructures in ways that we don't think about. The Equifax breach was a pretty big deal to people, right? The financial crisis was a big deal to people. So, how do we imagine those kinds of industries? Supply chain, title, logistics. And how do we think about those industries democratizing them with blockchain? Those, to me, are the unsung heroes of what blockchain will ultimately help transform society. >> That's interesting. You said you were kind of humble when you came on earlier. I'm in boring areas of B2B, but I got to say, to see your point about cloud earlier. There's a calm before the storm, these boring areas that are, say, calm, are really the grounds where you see disruption. I think that's an area-- Not just high frequency trading, that's going to be always an issue, but in terms of real financial plumbing. Perfect for a ledger, perfect for those things. Okay, explain-- Take a plug for your company. How are people using you guys? What's the value proposition? What are some of the things you guys are involved in? How does someone engage with you guys? Give the plug for Paystand. >> Yeah, so at Paystand we tend to work with companies where there are high volumes of paper checks in the process. So if you have a hundred thousand dollar invoice that goes out, for example, with a company you've been working out with for a decade. And you have a contract that says it's a net 60 contract. The challenge is, it's paper check. You want to move it digitally. What do you move it digitally to? And the reality is, the consumer payment companies that are focused on credit cards are not really an ideal solution for that because their business model is a percentage business model. And there's nothing wrong with a percentage business model that charges a company two or three percent if I'm swiping for a five dollar cup of coffee. If it's a hundred thousand dollar payment that I owe someone that I know and I have a contract terms. I'm not going to pay the bank 3,000 dollars to move ones and zeros from this bank database to this bank database. So, what we do with our network is we make that money movement fast, instant, automatic, verified, validated with control, in a way that we can automate the process. >> It's so funny. What jumps into my mind is punchcards to computers, tape to duck storage. This is interesting. So, paper checks, probably big, I don't know what the numbers are, you might have them handy. People are doing paper checks. So, you're doing a system around paper checks, did I get that right? >> Yeah, so we digitized what would have been a paper check. Today, over 50 % of all commercial payments are still done in paper checks. So, they're gone in our digital world. You and I, we Venmo each other. But when the business goes to write a check, when they get an invoice they send out a check. And so we digitized the whole process. The moment that the invoice is ready to go to the moment it gets in the bank. It all becomes digital space. >> And the alternative is what? I got to go check when it was mailed, was it received, was it cashed, did it get put into the accounting system? And that's kind of, that's the manual-- >> That's the manual. So, they'll spend a week tracking down the payment. From the moment the controller says okay to pay, to the time it sits in their bank account. That's humans, time, money. >> And an old antiquated system that doesn't change because of what? >> Well it's legacy infrastructure in one way. But in another, even the banking infrastructure-- Most of the banking infrastructure that are for commercial payments was designed in the 60s and 70s. And last time I checked, the 60s and 70s was before the internet today. So, they weren't really designed for digital real time payments. And they weren't designed for commercially used cases like today. >> Is fraud a factor or is that not a factor? Or is that not a part of it? Or yes? >> Yeah, I think a key thing with what we do, enterprise payments, is security is really, really important. We take it very, very seriously. And this is, again, one of the down sides to the legacy commercial infrastructure is when you have a check, you have this checking and routing number on it. Anybody takes that, in theory, that's all that identifies you and your company and your account. Money can actually be moved and ran against in that case. With a network like ours, we can validate that you are who you say you are, you have the money in your account, it moved when it should and you've actually authorized it. These are all things that we should know, but we just don't. >> And you put the data around it. You take that payload, aka check, put it into the system. So, when does a company want-- Should be calling you? Is it like, I'm overloaded with paper. I want a new system. I'm doing a refresh. When do people call Paystand? What's the signals that would give your buyer some indicator of time to call Paystand? >> Yeah, so generally it's after-- It's when they have high volumes of checks and they're growing. And, or, that they've basically taken their ERP and they've done an ERP cloud migration. So, now they've got their general ledger and that financial system is not in a shoebox anymore, it's in a critical, core ERP system. And so, what they're finding is they bought digital transformation for financial services and their accountant only sort of has half the solution. And so they come in and they use us to close the last mile. >> Okay, so I'm going to put my naysayer hat on and ask you the question. I love it, but what's this blockchain thing? I'm an accounting guy. Look at one computer class or whatever, I get blockchain. How do you stay up to date? How do you ensure that I'm going to have a system that's going to be working? I know that blockchain standards are changing. How do you guys mitigate that? How do you handle that question? >> Yeah, I think the critical thing for our customers is for us, our customers, money moves in dollars. It leaves their bank account and goes into their supplier's bank account. The supplier's bank account goes into their customer's bank account. Their financial system does not change. We're actually very, very sensitive to that. We think about this very different than a consumers solution. Which is, consumer solutions almost have a critical mass question. They need everybody to get into the system for it to work. For commercial, you don't actually want to change the business process of your partners. It's really important, they've been doing this. So, we are very thoughtful about our software. It doesn't change business process. It doesn't require you to enter into come kind of new economy or new currency. You simply do what your always doing with the systems you're already using. And we just digitize the process to make them faster, cheaper and automated. >> Awesome. Talk about your goals for the year with Paystand. Where you guys at company wise? Funding? Goals? Hiring? What's going on? Give a quick final word on the company. >> Yeah, I think we're blessed right now. I would say we're one of, if not the fastest B2B payment companies, fastest growing B2B payment companies today. I think we have a long way to go. I would call this inning two for us. We ultimately-- I think much more about what does ten years look like than twelve months look like because this is the beginning of the commercial financial service way. And so, I think we ultimately believe that digital transformation is going to reinvent our industry. And if we can go lead the way we'll be very happy. And for us that just means continue growing, continue serving our customers, continue hiring. I think if we do all that... Right place, right time. >> Awesome. Final question for you. The folks out there watching, your an expert in the industry, again, FinTech as well as computer engineering. If my sister, who is not savvy, says Jeremy what is blockchain? How would you describe blockchain to someone who's interested and needs to know the importance definition and the importance of blockchain? >> Okay, so blockchain to me is basically a way to be able to take information like you might have on your techbook or you might have in a spreadsheet and use it where anybody can access it in a way that's actually easily controllable, visible, secure and automated. That doesn't sound very sexy, but the important thing is how we keep records effects all of society. We have records of who owns our houses. We have records of how much money we have in our account. We have records of who did we vote on. Those records are the foundation for our society. Currently, companies own those records. Companies are fallible And so, what blockchain does, is it allows us to make a more infallible system to keep access to those records you and I care about. >> And this is an infrastructure opportunity, not so much cryptocurrency, kind of a distinction between those two, right? >> That's right. I would say, cryptocurrency and money is like the first pillar app on top of blockchain. >> Jeremy Almond, CEO, founder of Paystand, hot company doing something really good in a growing, changing market called checks, paper checks. And if you have um', grow um', digitize them. Great entry strategy for blockchain. Thanks for coming on this Cube Conversation. Thanks for joining us here in Palo Alto. I'm John Furrier in the Cube studios For Cube conversation, thanks for watching. (orchastral music)

Published Date : Feb 8 2018

SUMMARY :

is the CEO of Paystand, hot startup So, you can imagine what Paypal I'm kind of guessing. to help a company speed up their time to cash, of the nature of the firm, right? ERP is now in the cloud, you're financial software What is the inhibitor for these new trends? And so, the time is probably right now. I mean some of the e-commerce systems in the early days a lot of it was about currency and the famous Steve Jobs quote is, And I think the magic thing about technology I don't have to have provision servers. And Sarbanes-Oxley's concept is to ensure that I showed you some things we're working on But the blockchain model for identity and the app guys had to feed off the network requirements. And I think the balance was mostly healthy. but they weren't foreclosing any innovation. What's the good sides of ICOs? And so, I think there are a lot of public, cause now you have token economics Or is that going to be-- And then you have other companies And how do we think about it, I got to ask you, on a personal level, And so, I think our space, we have a unique What are some of the things you guys are involved in? And the reality is, the consumer payment companies I don't know what the numbers are, The moment that the invoice is ready to go From the moment the controller says okay to pay, But in another, even the banking infrastructure-- is when you have a check, you have this You take that payload, aka check, put it into the system. And so they come in and they use us to close the last mile. and ask you the question. And we just digitize the process Where you guys at company wise? And so, I think we ultimately believe in the industry, again, FinTech but the important thing is how we keep records is like the first pillar app on top of blockchain. And if you have um', grow um', digitize them.

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Jose de Castro, Cisco | Cisco Live EU 2018


 

(upbeat music) >> Announcer: Live from Barcelona, Spain, it's theCUBE, covering Cisco Live 2018. Brought to you by Cisco, Veeam and theCUBE's ecosystem partners. >> Okay welcome back everyone. Live here, CUBE coverage in Barcelona, Spain for Cisco Live 2018 Europe. I'm John Furrier, my cohost Stu Miniman. We go to all the events, exttract the signal from the noise. Our next guest is Jose de Castro, CTO, Cognitive collaboration with Cisco, formerly with Tropo, which was acquisitioned. Welcome to theCUBE. >> Great, thanks for having me. >> Alright, so cognitive collaboration. What does that mean? Let's start with that one, love that name. >> It's a bit of a mouthful, but yeah. I mean, there's a lot of talk about cognitive these days and really what it comes down to is, you know for the last 10 to 15 years, especially in the collaboration space, we've been focused on building tools. Tools that people can use to connect their employees and allow them to be productive over long distances. Um, a lot of those features are pretty much table stakes nowadays, and so now we're looking at what are the data assets that we have at Cisco that we can use to allow our customers to derive insights from the collaboration that is taking place that no one else can do, and so that's part of what my team's supposed to do. >> Take a step back. What's interesting is that you know, as the world kind of becomes an evolution, Cisco's got a lot of tools. You've got Webex, which a lot of people use. You've got the phone, people use, sometime mobile phones. I know Cisco sells the telephony thing, but most people are on mobile, connecting via voice. Um, you've got online now, digital. How are you guys looking at that, and how are you tying it together? And how do you go to a customer that might have a little bit of Cisco, and no Cisco over here. How do you integrate it in, and what is the playbook to make that happen, what's the view? Just take us through that process. >> Yeah, well there were a couple questions in there. Um, first off, you know, one of the strongest assets we have is our, you know, software, cloud, and hardware kind of vertically integrated strategy, right? Um, I'll talk about integration strategies in a second. But, especially in the collab space, you know, if you look at Webex, our telepresence portfolio, and now the Spark Board, which is everywhere here at Cisco live, which is great to see, um you know, our goal has been to make those kind of three prongs of the strategy work really well together. And we're not there yet, but we've got some stuff coming down the pipe over the next few months that are going to make those three products just be a delightful experience that just works for everybody. Um, once we get there, then there are a couple of ways that we can go. You mentioned Webex earlier. Webex is a great product, you'd be shocked at the number of meetings that are actually recorded where no one actually goes and listens to the recordings. Why do you think that is? That's because no one wants to sit through an hour long recording, right? >> The same meeting that they were either in, or another meeting. >> Yeah, even if they missed it no one wants to sit through an hour long recording that they can't actually participate in, right? And so when we, you know, talking about cognitive, and some of the opportunities we see there, you know, we're sitting, Cisco's sitting on literally billions of minutes of video and audio recordings that we can be doing a lot with. And so, by applying machine learning techniques, face recognition, speaker summarization, meeting summarization, natural language processing, we can now begin to extract real semantic insights out of that data, and then be able to surface that up either to the teams that had the meeting so they can go and kind of scrub through, and digest an hour long meeting in five minutes, or to like a CIO type who wants to be able to understand, you know, how are my teams actually working in practice, not what the org chart tells you, but like how are my teams actually forming to actually get work done. >> I mean that's from a data standpoint, you have behavioral data, and you've got contextual data. How do you guys do that? I mean, I can just envision that extracting those nuggets from the meetings through entity extraction, or techniques like that, how do you do that? I mean, is it Cisco code, do you guys use open source? What are some of the techniques that you guys are doing to kind of simplify and save time doing that? I mean, that's really valuable. >> Yeah, well, we're not doing a lot of basic research in AI. Um, there's some happening at the company, but the reality is that, you know, machine learning and deep learning, especially, has come leaps and bounds over the last 18 months to 24 months, and a lot of that research is happening elsewhere. Really, what we're doing is taking kind of best of breed techniques, commonplace techniques and blending that with the data that we have. AI is all about data, full stop. >> Yeah. >> And it's about the training sets that you can actually build around that. And so, we made a recent acquisition, a company called MindMeld, um, that happened last year. And they had an amazing platform called Workbench, where they are able to, with extremely high accuracy, be able to derive semantic insights from text, using natural language processing techniques. And, um, just about three months ago we announced the first product that's going to be based on that asset that we acquired, called Spark Assistant. Spark Assistant is a digital assistant, just like Amazon Alexa, or Apple Siri, for example but built for the enterprise with a Cisco security build behind it. >> So Amazon announced Transcribe, which is a service of re:Invent where they basically take the audio and try to transcribe it. >> Yeah. >> Is that something that like, Workbench would do? Because that, the text piece, that sounds like it's a text piece, and LP works well for that. >> Workbench works off text, >> Audio and video extraction, any open source or technology you guys are using for that piece? >> Yeah, we're using a number of open source, we also have some partners in the area as well that are kind of unannounced, but coming soon. Um, but there are a lot of key players there. Like Google has some technologies there, Amazon as well, and we're working with all of them. Because the reality is if our customers have already made an investment in one of those companies, we want to be able to leverage that, feed that into our pipeline and be able to derive insights from there. >> You know, I think back, I worked in telecom back in the 90s and Cisco just totally transformed that market, you know, drove the Voip transformation, unified communications. John and I were at the Google show, and the Amazon cloud shows last year, and voice seems to be coming back into the present. We talked about the digital assistants. Where does Cisco fit into that whole discussion and, you know, how do you help that next wave? >> Yeah, well so a couple ways. You know, I talked about our hardware portfolio earlier. That is the single biggest asset that we have at Cisco in order to kind of penetrate this digital assistant, voice assistant market. We already have the hardware in place. You know, for some of these other companies, they kind of get into the conference room, they first have to convince IT facilities and everyone to kind of install this new thing, and that is a unknown quantity, right? For us, it's a software upgrade. And so that's what we plan on doing with Spark Assistant is essentially roll this out to a huge swath of the portfolio, obviously with an opt-in controls and be able to explore it there. The other thing that we're doing, and especially with the Spark Board, you wouldn't tell, you wouldn't know by looking at it, but the Spark Board actually has 12 microphones built in behind it. >> John: The Spark Board? >> The Spark Board. >> John: Or smart board? >> The Spark Board. >> The Spark Board, okay. >> Yes, uh yeah, you can actually check them out over there, they're um, well they're everywhere. >> Can they broadcast white board sessions? Because that's what theCUBE needs. >> Yeah, it does white boarding, yeah. So the Spark Board actually has 12 microphones behind, hidden behind the bezel. And with that, we're able to do high accuracy beam forming, which essentially trains in our technology, our microphones on a single voice in the room, isolating them with crystal clear accuracy. >> Alright Jose, I need to poke at something for a second. You talk about devices, you know, we saw the phone just permeate from the Blackberry and then the smartphone come into it, you know. Amazon is selling the Alexa products everywhere, and Google is selling a lot of those, seeing lots of devices do that. So I heard at the keynote yesterday, Rowan was talking about you know, we're going to have the glasses three dot oh, and you know, future type is there, so I wonder, I see a software driver for what's there. And it sounds like you're saying, it's like no, no, no, we've got the physical footprint and hardware, but it's a software angle and it sounds like that's a lot of what your group's doing, so how do you make sure you're ready for all those pieces? >> That's right, and I don't mean to be dismissive around the software component, but let's face it that's table stakes at this point. Like Cisco, we spent the better part of the last decade getting good and transitioning the company to a software company. The next stage in that evolution is to pivot, you know, we went from hardware to software. Now we're going from software to being a platform company in many ways. >> Sorry, so I love that and what I see in your group is the app economy, it's the API economy, and I want to dig down a little further, since you're a CTO type. The functions as a service are server-less, its one of those real enabling pieces that you hear Google, Microsoft, Amazon talking about. Is Cisco in that environment we've talked about? We've talked to them about Kubernetes and the likes, but I haven't heard anybody say, oh yeah, you know, this type of piece, server-less, we're there. We think it's a platform play, so I think that would be a good space for Cisco to be. >> Yeah, I think so as well, and there's obviously a lot happening within the networking group to be able to kind of push workloads down to the edge. Um, in collab, and especially just the nature of our customers, like we try to be cloud agnostic, right? And unfortunately that sometimes leads to less of a kind of a Cisco on Cisco, like vertically integrated strategy as you would expect, but our customers appreciate that because, I mean, look, if they've already made an investment in Amazon, or in Google Cloud, or some prime equipment, we've got to be able to meet them where they are today. >> You have to do that. >> Yeah. >> I mean, that's table stakes, right? >> Yeah. >> Otherwise your vertically integrated system, okay good point, so that's really important. But you mentioned that you guys have transferred to a platform company, so um that's awesome, platforms have a lot of value. My question for you is what are you optimizing the platform for? Obviously data is critical, that's a great strategy, love that. What are you optimizing for in the platform, using the data? Is it for user experience, is it for better software functionality, all of the above? What specifically do you guys talk about when you say our platform is optimized for x? As an example, Facebook is optimized for selling ads, and they're kind of not happy about that now, but they made a lot of money. >> Jose: Yeah. >> What are you guys optimizing for the platform? >> Yeah, well so we've rolled out kind of this internal tag line within the company, and you know, it may never see the light of day from a marketing perspective, but we think of ourselves as building the operating system for teams. So that's really what our entire organization about 700 engineers are kind of with this laser focus around building products that organizations teams essentially, which you know, maybe anywhere from five people to 500 people can essentially run their organization within Spark and with our sweeter products. And that's a shift in our thinking, because if you look at the products predating Spark, even Webex, which is a massively successful product, it's a tool, people view it as a tool. They don't think of it as a platform or anything more, and with Spark, we're aiming to be the center, the hub where work actually gets done, and our APIs and integration strategy is central to all of that right now. >> People could get confused, too. They think tool, and they get their mind stuck on that, but Webex is a great tool, okay, but it's throwing off great data that could help the platform, right? >> Jose: Yeah. >> So your point about extracting value out of that unlocked, or that locked data. >> Yeah, and it's tough because, you know, Spark is one of the most secure messaging platforms and collaboration platforms that are out there, and as a result, we've devised a very unique kind of end-to-end encryption strategy that blocks us out from actually accessing our customers' data, and as you would expect that poses some challenges for us that other competitors don't have. So we've been working with the teams to figure out like how do we distribute our workloads so that we can derive insights from the data without ever seeing the data, a pretty tricky problem. >> We want to talk to you certainly after the show because we have tons of video, I'd love to help unlock that video and audio, but I'd like to ask you more of a personal question, or observational question and get your reaction to it. Um, you've been doing some really complex things to be the operating system for teams, it's a lot of work, and it's hard, because you've got tools, you're integrating tools, you've got data as a foundational element of that, and it's awesome, so I love the mission. The problem is you have people who use the tools who may or may not have insight into the platform. So the question for you is, what's going on in the collab group that people might not understand that you want to share, because it's hard to tell the story of platform when you have people who use certain tools more than others, maybe they vertically integrate them all. There's a lot going on in your story here. What is the key thing you'd like to say to illuminate the collab platform to the folks that may know one tool or another? >> Yeah, that's a good question, and it's one that I don't really get asked very often. I guess the first thing that people don't realize is how open it actually is, and you know, we haven't done a great job outside of venues like this of promoting our developer program, but yeah, our developer at CiscoSpark.com, you can go there and there's countless resources on how you can essentially transform your business through collaboration with our platform very very easily, right? So people don't realize that today. I guess the other area that is often overlooked is people see Spark, for example, as Spark the app. And, you know, there have been some talks here at Cisco live around something we call embedded collaboration, where we've painstakingly gone through the platform and taken out nuggets of the Spark application and allowed those to be embedded inside third party line of business applications. A great example of this is the strategic alliance we announced with Salesforce last year. You can, as a Salesforce company today, enable Spark within Salesforce and have a full featured Spark experience without ever leaving Salesforce.com. No one else can say that, and that's because we've made a commitment to open this, and say like look, people may not ever actually download our app, but we want them to still have a great collaboration experience. And we do that by being an open platform and having all the APIs to go with that. >> That's awesome, great, love the vision. I think it's awesome, very relevant. Here's the next question for you. So you see the success of Amazon web services, and the cloud, and what's interesting is that it's been a building block approach. DC2, S3 and then next thing you know, you have a zillion services, RedShift, Kinesis, so we're seeing digital almost taking that same play. I'm not saying digital cloud, per se, but when you're talking platform, Cloud, or wherever it's hosted, it doesn't matter, it's still a service. There's a trend towards having these digital services, almost similar to what people roll out on Amazon, so easy to estreat, you guys have a variety of tools that can be services, the embedded model is a service. How do you guys envision that, because digital is where the action is for collaboration. You guys are in the middle of it. How do you view the future roadmap of digital services when you talk to a customer trying to grok how to invest, how to organize teams. They have to have a vision of this 20 mile stare. >> Yeah. >> John: Digital services, how do you view that? What's your reaction? >> Look, it's a tough one, and it starts with just building a culture around just platform and the potential for platform economics. You know, Cisco just, we don't have that muscle yet. I came from that world before I joined Cisco, I did a startup called Tropo, and in some of those early meetings with Rowan, I told Rowan, I said, look, you have an opportunity. Cisco has an opportunity to be the AWS of collaboration, the Amazon Web Services of collaboration. We have all of the ingredients, you know, all the ingredients are there. I think, and I've spent the last two and a half years preaching that message to the rest of the Cisco community, The reality is, selling platform is hard. Amazon built a culture from the ground up, where that's what they know how to do. It's going to be a journey for Cisco. We're starting with the end user experience. Spark, you can download the app, it's great, it works, integrates with all of our hardware, we have open APIs. To go from there to a decomposed set of services like you were describing, again we have all the recipes, it's all about having the appetite from our sales force and from our partners to go and make that a reality, it's going to take some time. >> Also, timing's in your favor, too, evolution. You can't force something that people aren't ready for, so operationalizing it for a customer is just going to take time, so best move is just kind of ride the wave, you've got DevNet cranking here, you've got your stuff developing. >> Yeah, we're making moves, we're making moves. Pretty soon, we have some customers we're working with in the telemedicine space, and healthcare, and education, that are consuming our services and may not ever actually use our apps, and that's a pure platform play. So it's already starting to happen, we're seeing the shift already take place. >> You guys got a great opportunity. Congratulations on great work, love the vision, love the execution, again, I think you guys are in a sweet spot in the marketplace. >> Yeah, I think so too. >> Okay, CUBE's in the sweet spot, we're in the DevNet zone right here, this is theCUBE live in Barcelona, Spain for 2018 Cisco live in Europe, live coverage, I'm John Furrier with Stu Miniman, more live coverage from the action here in Barcelona after this short break. (upbeat music)

Published Date : Jan 31 2018

SUMMARY :

Brought to you by Cisco, Veeam We go to all the events, exttract the signal from the noise. What does that mean? for the last 10 to 15 years, and how are you tying it together? But, especially in the collab space, you know, The same meeting that they were And so when we, you know, talking about What are some of the techniques that you guys but the reality is that, you know, the first product that's going to be based the audio and try to transcribe it. Because that, the text piece, that sounds feed that into our pipeline and be able to and the Amazon cloud shows last year, That is the single biggest asset that we have Yes, uh yeah, you can actually check Because that's what theCUBE needs. in the room, isolating them with crystal clear accuracy. the smartphone come into it, you know. the company to a software company. but I haven't heard anybody say, oh yeah, you know, the networking group to be able to What specifically do you guys talk about which you know, maybe anywhere from five people great data that could help the platform, right? that unlocked, or that locked data. Yeah, and it's tough because, you know, So the question for you is, what's going on in the and having all the APIs to go with that. so easy to estreat, you guys have a variety of tools We have all of the ingredients, you know, ride the wave, you've got DevNet cranking here, and education, that are consuming our services love the execution, again, I think you guys are Okay, CUBE's in the sweet spot,

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Sundance Panel - The New Creative at Intel Tech Lounge


 

>> Hello and welcome to a special CUBE Conversation. I'm John Furrier, the co-founder of SiliconANGLE on theCUBE. We're here in Sundance 2018 at the Intel Tech Lounge for a panel discussion with experts on the topic of The New Creative. We believe a new creative renaissance is coming in application development and also artistry. The role of craft and the role of technology and software coming together at the intersection. You're seeing results in the gaming industry. Virtual reality, augmented reality, mixed reality. A new wave is coming and it's really inspiring, but also there's a few thought leaders at the front end of this big wave setting the trends and they're here with us in this special panel for The New Creative. Here with us is Brooks Browne, Global Director of VR at Starbreeze Studios, a lot to share there, welcome to the panel. Lisa Watt, VR Marketing Strategist at Intel, Intel powering a lot of these VR games here. And Winslow Porter, co-founder and director of The New Reality Company. Many submissions at Sundance. Not this year, but a ton of experience talk about the role of Sundance and artistry. And then we have Gary Radburn who's a director of commercial VR and AR from media within Dell, Dell Technologies. Guys, welcome to this panel. Lisa, I want to start off with you at Intel. Obviously the Tech Lounge here, phenomenal location on Main Street in Sundance. Really drawing a massive crowd. Yesterday it was packed. This is a new generation here and you're seeing a younger demographic. You're seeing savvier consumers. They love tech, but interesting Sundance is turning into kind of an artistry tech show and the game is changing, your thoughts on this new creative. >> Yeah, it's been amazing to watch. I've been here for, this is my third year coming back with VR experiences. And it's really just been incredible to see. Sundance has been on the leading edge of exploring new technologies for a long time and I think this is, I feel like you know this feels like the break out year really. I mean, it's been successful the last few years, but something about this year feels a little bit different. And I think maybe it's the people are getting more familiar with the technology. I think the artists are getting more comfortable with how to push the boundaries. And then we certainly are getting a lot out of seeing what they're doing and how we can improve our products in the future. >> We were talking yesterday, Lisa, about the dynamic at Sundance. And you were mentioning that you see a few trends popping out. What is the most important story this year for the folks who couldn't make it, who might be watching this video that you see at Sundance? Obviously it's a great day today, it's snowing, it's a white day, it's beautiful powder, greatest snow on Earth. But there's some trends that are emerging. We had a march this morning, the Women's March. You're seeing interesting signals. What's your view? >> I think there's a lot less desire to put up with subpar experiences. I mean I think everyone is really starting to push the boundaries, I mean, we saw a lot of 360 video which we love for a linear narrative. But they're really breaking out and really exploring what does it mean to have autonomy especially in the virtual reality experiences, a lot more social is coming to the forefront. And then a lot more exploration of haptics and the new ways of extending into more 4D effects, etc. So I think it's very very exciting. We're really excited to see all the new innovations. >> Winslow, I want to ask you, if you can comment, you've been an active participant in the community with submissions here at Sundance. This year you're kind of chilling out, hanging out. You've been on the front lines, what is your take on the vibe? What's the sentiment out there? Because you're seeing the wave coming, we're feeling it. It feels early. I don't know how early it is, and the impact to people doing great creative work. What's that take? >> Well yeah, it's kind of like VR years are like dog years, you know. Like a lot can happen in a month in the VR space. So I had a piece here in 2014 called Clouds. It was an interactive documentary about Creative Code, but that was back when there was only two other VR pieces. It's interesting to see how the landscape has changed. Because CCP Games had a piece there. An early version of E Valkyrie. And unfortunately in the last three months, they had to close their VR wing. So, and then Chris Milk also had a Lincoln piece with Beck. Which was a multi camera 360, actually it was a flash video that they recorded to the DK1. And so that was, seeing that everyone was, saw the potential. The technology was still pretty rudimentary or crude even, we should say. Before any tracking cameras. But every year people learned from previous Sundances and other festivals. And we're seeing that Sundance kind of raises the bar every year. It's nice that it's in January because then there's all these other festivals that sort of follow through with either similar content, newer versions of content that's here, or people have just sort of learned from what is here. >> So I got to ask you. You know, obviously Sundance is known for pushing the boundaries. You see a lot of creative range. You see a lot of different stuff. And also you mentioned the VR. We've seen some failures, you've seen some successes, but that's growth. This market has to have some failures. Failures create opportunities to folks who are reiterating in that. What are some of the things that you can point to that are a positive? Things that have happened whether they're failures and/or successes, that folks can learn from? >> Well, I think that this year there's a lot more social VR. We're connecting people. Even though they're in the same space, they're able to be in this new virtual world together. There's something amazing about being able to interact with people in real life. But as soon as you have sort of a hyper reality where people are able to be experiencing a Sufi ritual together. Things that you wouldn't normally... That they're not possible in the real world. And also, I think that there's issues with lines too. Obviously every year, but the more that we can have larger experiences with multiple people, the more people we can get through. And then more impact we can make on the audience. It's really... We were in claim jumper last year. And we could only get one person in every 10 minutes. And that makes things pretty tricky. >> And what are you doing at Sundance this year? You've obviously got some stuff going on with some of the work you've done. What's your focus? >> So yeah we have a company called New Reality Company where we produce Giant and Tree. It's part of a trilogy where Breathe is going to be the third part. We're going to be completing that by the end of this year. And right now, I would say the best thing about Sundance is the projects, but also the people. Being able to come here, check in, meet new people, see partners that we've been working with in the past. Also new collaborations, everywhere you turn, there's amazing possibilities abound. >> I want to talk about empathy and social. I mentioned social's interesting in these trends. I want to go to Brooks Brown, who's got some really interesting work with Starbreeze and the Hero project. You know, being a pioneer, you've got to take a few arrows in your back, you've got to blow peoples' minds. You're doing some pretty amazing work. You're in the front lines as well. What's the experience that you're seeing? Talk about your project and its impact. >> Well for us, we set out with our partner's ink stories, Navid Khonsari, a wonderful creative, and his entire team to try to create that intensely personal experience kind of moving the opposite direction of these very much social things. The goal, ultimately being to try to put a person inside of an event rather than a game style situation where you have objective A, B, or C. Or a film that's a very, very hyper linear narrative. What is that sort of middle ground that VR itself has as unique medium? So we built out our entire piece. Deep 4D effects, everything is actually physically built out so you have that tactility as you walk around. Things react to you. We have smell, temperature, air movement, the audio provided by our partners at DTS is exceptional. And the goal is ultimately to see if we put you in a situation... I'm doing my best not to talk about what that situation is. It's pretty important to that. But to watch people react. And the core concept is would you be a hero? All over the world, every day people are going through horrific stuff. We're fortunate because we're the kind of people who, in order to experience, say a tragedy in Syria, we're fortunate that we have to go to Park City, Utah and go in virtual reality to experience something that is tragic, real, and deeply emotional. And so our goal is to put people through that and come out of it changed. Traumatized actually. So that way you have a little bit more empathy into the real world into the actual experiences they went through. >> And what's the goal? This is interesting because most of the some stuff you see, the sizzle out there is look at the beautiful vistas and the beaches and the peaks and you can almost be there. Now you're taking a different approach of putting people in situations that probe some emotional responses. >> Yeah. It's a big deal to us. The way Navid like to put it, and I'm going to steal this from him, is you see a great deal of people prototyping on hardware and all of these things, and it's great cause we need that. We need to be able to stand on the shoulders of those giants to be able to do these things. But you see very few people really prototyping what is the concept of story as per VR? We've been doing, at Starbreeze, we've been doing location based for some time now and I've been getting thousands upon thousands of pitches. And whenever you get a pitch, you can pretty much identify, oh you come from a film background, you come from a games background. There's very few people who come down that middle line and go, well this is what VR is supposed to be. This is that interesting thing that makes it very deeply unique. >> What's the confluence and what's the trend in your mind as this changes? Cause you mentioned that gamers have affinity towards VR. We were talking about that before we came on the panel. You know, pump someone in mainstream USA or around the world who does email, does work, may not be there, you're seeing this confluence. How is that culture shifting? How do you see that? Cause you're bringing a whole nother dimension. >> We're trying to go back to a little bit, something about this Sundance being a little bit different. I think in general in VR, you're seeing this sort of shift from a few years ago it was all potentiality. And I think a lot of us, the projects were great, but a lot of us who work in VR were like oh I see what they're trying to do. And people like my dad would be like I don't. I don't see what they're trying to do. But that is shifting. And you're seeing a larger shift into that actuality where we're not quite there yet where we can talk about the experiences every day Americans are going to have. What is the real ready player one that we're actually going to have existing. We're not there yet, but we're much closer every time. And we're starting to see a lot of these things that are pushing towards that. Final question before I go to some of the speeds and feeds questions I want to get with Intel and Dell on is what is the biggest impact that you're seeing with your project and VR in general that will have the most important consequences for societal impact? >> Well, we were fortunate yesterday we had a number of people come through Hero. And a number of them simply actually couldn't handle it. Had to come out. We had to pull people out. The moment we took the headset off, they were, tears were streaming down their face. There's a level of emotional impact VR is extremely able to cut through. It's not that you're playing a character. It's not that you're in a separate world. You are you inside of that space. And that is a dangerous but very promising ability of VR. >> Winslow, could you take a stab at that, I'd like to get your reaction to that because people are trying to figure out the societal impact in a positive way and potentially negative. >> Yeah I mean, so with that, whenever you traumatize somebody else or have the ability to possibly re-traumatize somebody... In Giant, we made sure that we gave them a trigger warning because yeah these things can be intensely intimate or personal for somebody who already has that sort of baggage with them or could be living in a similar experience. In Giant, we witnessed the last moments of a family. As they're convincing their daughter that the approaching bomb blast is a giant that actually wants to play with her. And so we put haptics in the chair so the audience was also surprised. But we let them know that it was going to be taking place in a conflict zone. So if that was something that they didn't want to participate in, that they could opt out. But again, like we didn't know... We had to go and buy tissues like right off the bat because people were crying in the headset. And that's kind of a... It's an interesting problem to have for the sake of what are sort of the rules around that? But also it makes it more difficult to get people through the experience in a timely fashion as well. But yeah, but we're seeing that as things become more real then there's also a chance to possibly impact people. It's the... >> So it's social for you? You see it as a social impact? >> Well, I mean if everyone's experiencing the same thing that can be social, but again if it's a one on one experience, it's sort of like up to the filmmaker to make sure that they have the scruples that they are playing by the rules. Cause there's right now most every piece of content is being released through Oculus, Steam, or Viveport. But there will be... It's heavily regulated right now, but as soon as there's other means of distributing the content, it could take a different sort of face. >> Certainly some exciting things to grab on, great stuff. I want to get to the commercial angle. Then we're going to talk more about the craft and the role of artistry in the creating side of it. Gary, you're the commercial VR expert at Dell. You're commercializing this. You're making the faster machines. We want faster everything. I mean everyone... Anyone who's in VR knows that all the graphics cards. They know the speeds and feeds. They're totally hardware nerds. What's going on? Where's the action? >> Okay, that's such a large question. I mean we've had some great stuff here that I also want to comment on as well. But inside the commercial side, then yeah everybody wants bigger, stronger, better, faster. And to Winslow's comment about the dog years, that really puts the pressure on us to continue that innovation and working with partners like Intel to get those faster processors in there. Get faster graphics cards in there so that we can get people more emotionally bought in. We can do better textures, we can get more immersion inside the content itself. We're working a lot around VR in terms of opening peoples' eyes for societal impact. So VR for good for instance. Where we're taking people to far flung corners of the Earth. We work with Nat Geo explorer Mike Libecki to show the plight of polar bears in Greenland and how they're gradually becoming extinct for an edutainment and a learning tool. The boundaries are really being pushed in entertainment and film. That's always been the case. Consumer has always really pushed that technology. Commercial's always been a bit of a lagger. They want stability in what's going on. But the creation that's going on here is absolutely fantastic. It's taken what is essentially a prosumer headset and then taking it into that commercial world and lit it up. 360 video, its very inception, people are using it for training inside of their businesses and so that's now going out into businesses now. We're starting to see advances in 360 video with more compute power needed. Where, to the point about immersion and getting people emotionally bought in. Then you can start doing volumetric, getting them in there. And then we're also working with people like Dr. Skip Rizzo who was on our panel yesterday where we're starting to go into, okay, we can treat PTSD. Help people with autism, through the medium of VR. So again, that buys into... >> These are disruptive use cases that are legit? >> Yeah. >> These are big time, market moving, helping people... >> Absolutely. And that where it becomes really, really powerful. Yes, we want our companies to embrace it. Companies are embracing it for training. But when you start seeing the healthcare implications and people crying inside of headsets. That's effecting you deeply, emotionally. If you can make that for good, and change somebody's trigger points inside of PTSD, and the autism side of helping somebody in interview techniques to be able to be more self sufficient, it's absolutely awesome. >> This is the new creative. So what's your take on the new creative? What's your definition? Cause you're talking about a big range of use cases beyond just film making and digital artistry. >> Yeah, absolutely so the new creative is like with all the great work that's here, people are looking at film and entertainment. Now the world really is the oyster for all the creatives out there. People are clamoring out for modelers, artists, story tellers, story experiencers to be able to use that inside their commercial environments to make their businesses more effective. But they're not going to have a 360 video production company inside of their commercial organization. And it's then leveraging all of the creative here and all of the great stuff here. Which is really going to help the whole world a lot. >> Lisa, I want to get your thoughts on this cause you guys at Intel here at the Tech Lounge have a variety of demos, but there's a range of pro and entry level tools that can get someone up and running quickly to pro. And so there's a creative range not only just for digital artistry, but also business we're hearing. So what's the... Cause AI's involved in a lot of this too though. It's not just AI, it's a lot of these things. What's the Intel take on this. >> Well I think it's really an interesting time for us at Intel because one of the things that we have that I think probably nobody else has. We have this amazing slate of products that really cover the end to end process. Both from the creation side of the house all the way to the consumption side. And we talk a lot about our processors. We worked on an amazing project, a couple of huge scenes inside of the Sansar environment. Which is a great tool for really democratizing the creation of spaces. It's a cloud hosted service but it utilizes this amazing client-server architecture. We created four huge spaces in a matter of eight weeks to launch at CES. And some of the technologies that Gary was referring to just in pure processing power like two generations old processors were taking three hours to render just a small portion of a model where our newest generation Core i9s with our opting technology took that time to 15 minutes. So when we think about what we can do now, and those technologies are going to be available in even portable laptop form factors. We've got the piece where we were working here SPHERES. They were able to actually make some corrections and some tweaks basically immediately without having to send them off to some render farm. They were able to do those things. And I know Winslow has talked about that as well. What does it mean to you to be able to react real time. And be able to do your creative craft where you are and then be able to share that so readily. And then you know... I just think that's kind of an amazing equalizer. It's really democratizing the creation process. >> Okay the next question that begs for everyone to address is where are we in this progression? Early? What work needs to get done? Where are we holding back? Is it speeds and feeds? Is it the software? Is it the routines, libraries, art? Where's the bottleneck? Why isn't it going faster? Or is it going faster? >> I would, and I'm sure the team would agree here, I would say that one of the key things is the creator tools themselves, right. They are still somewhat cumbersome. We were talking to another filmmaker. He was like I can't even, I have to play the whole piece from the beginning, I can't just go in and edit, you know change control, being able to collaborate on these pieces with other people. I mean, if you can collaborate in a real world space, you should be able to also collaborate in VR and have change control and all those sorts of things that are necessary to the iteration of a project. So we're trying to work with our software partners. They're all doing a really great job of trying to iterate that, but it's going to take some time. I mean I think that's probably the bigger thing that's holding everything back. We're going to be right there with the processing power and the other technologies that we bring to the table. OEM partners are going to be right there with the best devices. I really think it's something we've all got to push for as far as those tools getting better. >> Brooks, comment on anything? You're in the... >> So for me, the thing that's holding back VR in general is actually the art form itself. One of the great challenges, if you look back, at say the history of film... We're at Sundance, so it's probably fairly apropo. Very early on in the early movies, aside from penny arcade machines that you'd actually stare at, they were 10 minute almost like plays that people would go to almost a playhouse and they'd watch this thing. There were not cuts, there were no angles. It was a single wide shot. Great Train Robbery came around and there was this crazy thing they did called an edit. Where they spliced film together. And if you go back and you read, and they did these dolly shots. People will have no idea what they're watching. There's no way people will be able to follow that. Like people were not happy with it at the time. Now it's stuff that children do on their iMacs at home. They do iMacs all the time, they do it on their iPhones, on their Android devices. These are normal languages of film that we have. VR doesn't have that yet. And there's not a great deal of effort being made in that direction. There's people here doing that. So I'm kind of speaking in the middle of the group, but outside of these people, there's only a handful who are really doing that and it's a significant challenge. When people who are the mainstream consumer put on a VR headset, it needs to be more than just a magic trick where they go oh that's cool. And that tends to be the vast majority of experiences. So what is the thing that is going to make someone go oh I get why we have VR as a medium. And we're not there yet. We're in the direction, but that's >> So you mentioned earlier the point where you can tell if someone's from film or gaming or whatever when you talk to them about VR. Who is the future VR developer? Is it a filmmaker? Is it a gamer? Is it a digital artist? What is this evolving? >> It's a kid in his basement who no one knows and is screwing around with it and is going to do something that everyone thinks is stupid. Like, it's going to be that. Basically every major leap in gaming is kind of the same thing. It's when we understand how ludonarrative dissonance works inside of telling how people move around a space. It's about how we do Dutch angle suddenly in film. And these things get invented. It's going to be some kid who's just screwing around who doesn't have the baggage of the language of film. A lot of the people I know in VR have been fortunate to work in film, in games and interactive or web dev. So you come from a lot of places but someone's going to come along who has none of that baggage. And they're going to be... >> Well you guys are pioneers and you're doing it. So for the first person out there that's in their basement, that inspirational soundbite or comment. How can you guys talk to that person or that group? Because this is the democratization, this is what's happening. It's not the gatekeepers. It's real creatives out there that could come from anywhere. YouTube generation, Twitch generation, gaming. What would you say to that person to motivate them and to give them that passion? >> Well it's only going to get easier, faster, cheaper, all these things are happening. But again, yeah I totally agree with what Brooks said. It's really about the culture and about educating the audience and getting them up to speed. There are some VR experiences that as soon as they put on the headset, like somebody who's never done it before, immediately will take it off cause they'll get nauseated. And then there's people, like kids who are like jet fighters. They've seen everything. You could throw like a 30 frames per second experience at them and that doesn't even phase them. They can be, all of a sudden their worlds are changing and they're like bring it because they're ready for that. So I think it's sort of about raising the bar for what the audience is comfortable with, familiar with, educating the community. There's a lot of tools right now, you know with Unreal and Unity that allow people who have very little... They don't need to know C# or C++, they can get started in a lot of like visual. What you see is what you get. Being able to drag things into a virtual room. And the windows headsets that are out. They refer to them as mixed reality, but just even having the ability to flip up the screen and transition from the virtual world to the real world in milliseconds, it allows you to be able to create things more at the speed of thought instead of coming up with an idea, coding it, and making sure it works, and then eventually putting on the headset. The sooner that we can actually be ideating inside this virtual environment is when things will get really interesting. >> So the next question is to take to the next level is what's the playbook? How does someone get involved? How does someone ingratiate into a community? If I'm an artist, I want to get, and I'm proficient with technology, or maybe not, how do they get involved? Is it community driven? Is it social? You guys mentioned seeing social's a big trend here. How do people get involved? What's the track? >> Well yeah you don't just need to go to a grad school or... There's a lot of programs out there that are popping up. Almost every single major state school has like an interactive art program now. And that wasn't the case like two or three years ago. So we're seeing that that's a big shift in the culture. But again, VR is still... It's expensive and it's you know, like VR, I refer to it's in the stage of it's almost like in the neo geo phase, maybe a little before that. But it's the really expensive thing that your friend's neighbor has. Or his older brother or something. You get to play it a little bit, you're like that's great but there's no way in hell I'm going to... You know, I can't afford that or like that just doesn't really work with my lifestyle right now so it needs to incorporate itself into our everyday, our habits. And it needs to be something that... If we're all doing it then it makes sense for us to do it together not just somebody in their basement doing it by themselves. >> Yeah feel free to comment, this is a good topic. >> Oh yeah, absolutely. So what we're doing is sort of about democratization and accessibility. So for people to get into the then they're going to need a rig, they're going to need a headset and previously it's actually been quite expensive to actually take that first plunge into it. So now by democratizing and bringing price points down, it makes it more accessible. That helps content creators because there's now more of an audience that can now consume that content. And the people that can then play with the medium and consume it now have a better reason to do it. So we're working on that. We're also working on the education pieces like Key. It's actually going out there to schools and actually letting them experience VR and play with VR. Because it is a whole new different medium. We've seen film directors and filmmakers go into the VR space and things that worked in 2D film like fast pans and whatever else so the points have already been made don't really translate into VR without somebody losing their lunch. So it is going to be somebody who's coming up who hasn't got the baggage of previous skill sets inside of 2D doing it inside of VR. So we're going to see that. And in terms of the technology, everybody's wanting things to progress. That shows the level of excitement out there. And everybody wants to get into it. Everybody wants to see it go further. And I'm reminded of the mobile phone. Mobile phone, 30 years ago? Two suitcases for batteries, a large brick on the ear and a car antennae. Okay, so where we are now, if you had a time machine and you went back in time to talk to the inventor of the mobile phone, well, I'd be a lot richer because I know sports results and all, but that aside, but you go back and talk to them and you said do you know in 30 years time, everybody is going to be carrying that device? Everybody's going to be dependent on that device? They're going to get social anxiety and separation anxiety if they lose it. And they will probably laugh in your face. >> Alright so since you brought up the phone analogy, since I love that example, are we in the Blackberry moment of VR and no one yet has built the iPhone? Because the iPhone was the seminal moment for smartphones. And you see what happened there. Is VR needing that kind of break? Or is it there? >> I think we're on the cusp. Where we are at the moment with technology, we've had the headsets, which I say have been more in the consumer space, they've been designed to hit a certain price point. We had CES the other week where we've had advancements now in the resolutions of headset that are now coming out. One of the issues was well I can't see texts, I can't read texts. So from a working environment, if you're actually using tools that you would normally use on a 2D screen, you can now translate that and read that text. However, in terms of the tools that people use, why are we trying to put 2D screens into a VR headset? We've got a whole new way of interacting with data. We've got a whole new way of doing things that are going to be more intuitive than the mouse and keyboard interaction that we're used to. Why just translate that. Let's push that envelope and those are the developments that we're pushing our partners and our ISVs to really embrace. >> So it's an evoution. >> It's absolutely an evolution. >> You guys have any thoughts on that comment. That we have that inflection point, are we hitting that, will we see it soon, is it here? >> Well I think it's a very interesting symbiotic relationship between multiple factors. So you know, we hear the cost factor, we hear the technology factor, then we have the content factor. You know I saw an interesting evolution at CES we had created this virtual booth experience so that you could still come to the CES Intel booth without actually having to be there. And I met a guy in there and I was like hey where are you? He goes I've been in here like all week. (laughter) And I was like oh yeah, where do you live? He goes oh I'm in my basement in Nebraska. But he had just, this was Friday when I met him. He'd been in there all week, but in 2D mode. And he had gone out the night before and bought a headset just so he could come back and go in VR mode. And I think, yes, all these factors have to kind of line up, but I do think that content, those experiences that are going to keep people coming back for more. Like these guys literally kept coming back to our booth. Right, to see... >> Content gain. >> To see who was there. And to them at that point, it wasn't really a barrier of cost. It was like there is something that I want to consume therefore I am going to go get what I need to consume it. And I use the analogy of HDTV, right. When we kind of moved over that hump where there was enough content people didn't really care how much that television cost. >> Sports was great. Sports really highlighted HD. >> Yeah. >> But this is a good point. This is a good question to ask. Brooks, I'd love to get your thoughts. Content drives experiences, amazing experiences, but we're building the scaffolding of everything at the same time. So where are we, what's your opinion? >> So here on the Starbreeze side, we're fortunate because we have our own headset. We have the StarVR headset we've been building with Acer. 5K all of that stuff and we're upgrading it over the next year. Our focus has been, we skipped the consumer market very much. We went straight to location based and enterprise. And the reason we did that is because there's a promise of VR at a basic, I don't want to say technology stand point, but from an experience perspective, when it comes to that resolution, when it comes to that field of view, when it comes to these things people expect. Average consumers who go to a movie and they see these giant screens. They want that translated. They don't have the understanding like we do of well, LED panels are actually a pain in the ass to build and it takes a little bit and they flip at their own speeds. Time to photon is not a thing my dad will ever see in his life. But there's a reality that people have a need for that. And it is extremely expensive. It's again the reason we went straight to LBE. But for us it's about marrying the two and consistently trying to match what's happening. So when we're talking about, as I mentioned earlier the technology and how we're standing on the shoulders of giants very very quickly, someone who's doing technology is going to see what we're doing content wise and go well I can do that better technology wise. And then we're just going to keep leap frogging. And it's very similar to the phone in the same way that we're not at the final stage of the phone. Like we're at our stage of the phone and no doubt in 30 years people will laugh at us for carrying anything. The same way we laugh about the briefcases and the giant batteries in the cars we had to pull with us. So it's one of those things that's continually transitional. And VR's in an odd, amazing place. >> Well you know, it was a lot of waves that we've all seen. You mentioned the mobile phone, that's a good one to point to. It feels like the PC revolution to me because the same culture of entrepreneurs and pioneers come from a bunch of different backgrounds. So I'd like to get Brooks perspective and Winslow's perspective on this because I think there's an entrepreneurial culture out there right now that's just emerging very fast. It's not like your classic entrepreneur software developer. So in this movement, in this wave, the entrepreneur is the filmmaker, it could be the kid in the basement, could be the gamer. Those entrepreneurs are trying to find a path. >> Yeah, it's a weird mix. VR is at this odd point where not only is it the people who are wanting to be cutting edge in terms of content or technology, but also that first mover strategy from the business side of things. And so everyone wants to be those guys who are charging ahead because in reality, if you look at the financials around all of this, VR is one of those things that you don't want to finance. It's not nearly as safe as say Marvel Avengers or the next Call of Duty. >> You've got to be, you've got to hustle. >> Yeah you've got to hustle. You've got to make... >> What's your advice? >> Start doing it. That's really it. It's the same advice I used to give to game makers when people would be like well I want to learn how to make games. It's like go to YouTube, download a thing and go do it. There's literally no reason why you can't. >> Are there meetups or like the Homebrew Computer Club that spawned the Mac. >> There are, there are infinite groups of VR people who are more than happy to give you all the terrible and wonderful opinions that come with that. There's no shortage of people. There's no shortage and it's an amazingly helpful group. Because everyone wants someone else to figure out something so they can steal that and then figure out something else. >> Winslow, your advice to entrepreneurs out there that are young and/or 14 to 50, what should they do? Jump right in obviously is a good one. >> Well yeah, experiment, break things, that's really the only way to learn. I would say watch as much VR as you can because sometimes bad VR is the best VR. Because you can learn don't do that. And if you learn, if you put all that together, you can really... It's like this lexicon that you can really follow. Also, I think we... As people in tech, we kind of get obsessed with things like resolution, frame rate, and these are very important, but it's also good to remember, or at least for me, I watch some of the best experiences from storytelling when I was a kid, eight years old on a 12 inch screen that was 640 by 480. You know, like scan lines on the VHS. But for me the story still resonated and it's important to think of story first, but obviously it's a dance between the story and the technology. They kind of have to both organically work together. And if they don't, one thing in the story that doesn't work because the tech isn't supporting it, can throw you out of the experience. >> Other concern entrepreneurs might have is financing. How do I get someone to help me build it? And then doing relationships. Finding relationships that could... One plus one equals more than two, right. So how do you? >> You have to get really creative when it comes to funding right now. Unless you're doing location based, which also requires a certain amount of investment to get it up to a bar where you want to be showing it to people with all the haptic effects when it's heat, smell, vibration, stuff like that. You know, it's not cheap to develop. But as far as like working with film foundations, we're fortunate enough to be sponsored by Fledgling Fund and Chicken and Egg. But we also were able to get partnerships with people like Intel and NVidia. And also work with people who come from a traditional film background. There's not one way to successfully fund a project. There's a million. And that's why it's interesting that the technology's innovating, but also the market place is as well. >> One of the things I want to ask is as any new industry gets building, is cultures form early. DNA forms in the entrepreneurs, in the pioneers. And one of the big hottest topics in the creative world is inclusion and diversity. So what's the makeup of the culture of this new generation? Because democratization means everyone can participate, everyone's involved. What's the state of the community vis a vis diversity, inclusion, and the role of the actors in the community. >> Well I think it's important to understand that VR has a profound ability to place you in somebody else's shoes. The trick though is to make sure that those feel like they're your shoes. But I think that we're learning a lot more about story telling techniques and we're able to empower people that their voices you know were previously not heard. The tricky thing is being able to yeah, educate all different groups of people how to use the technology, but once they're enabled and empowered to do it, it's amazing what you can experience inside the headset. >> So VR can be an enabler for education, outreach, a variety of things? >> Yes, I mean the term empathy, empathy machine gets thrown around a lot. You could do a drinking game around it. For panels when people are talking about it. But it's important to know there is a truth to that. And it's, yeah the perspective shift from looking at a screen, a 16 by 9 screen where you can look away, then dissolving the screen and becoming that person. Becoming the director, the actor, the camera person, the editor. When you're in the first person perspective, there's so much more... It feels more personal and that's a really interesting angle that we're going to continue to explore. >> So you could walk in someone's shoes, literally? >> Yes, you literally can. You just have to make sure that you got a... The tracking system's proper or else you'll look like there's... It can be come a horror movie pretty quickly if your leg is behind your head. >> Lisa, your thoughts on this, I know it's important to you. >> Yeah, I mean I think it's fascinating because I've been in tech for a really long time. And seen many, many trends. I mean the first job I had at Intel I was a PC tech and as you can imagine as a female, I think there was one other tech female in the department at the time and I would get funny looks when I would show up with my bag. They were like hi can I help you? I'm like I'm not here to deliver coffee, I'm here to fix your computer, you know. So I've seen a lot of trends and it's super exciting to me to see so much diversity cross culture, cross country, I mean we're having... We had guys come in from all over the world. From even war torn, they've escaped their country just several years ago and they're coming and they're bringing all that creativity to the market. We're seeing very, very strong female contingent from the filmmaker perspective so it's this wonderful, wonderful just primordial soup of people that I think are growing their own voice and their own power. They're breaking molds as far as how you actually get content produced. Distribution is kind of crazy right now. I mean, how do you get it distributed? There's like so many different ways. But all of those things are so important to the evolutionary and biological process of this. Yes, we need to let it go and sometimes we're frustrated. We're like where's the standards? Where's the one ring to rule them all? Where there's not going to be one. And it's good for us that there's not right now. It's frustrating from a business perspective sometimes. You're like, I can't peanut butter myself around all of these places, but I think it's just a very unique time where so many people are... The technology is accessible, that means that so many creators can now bring their fresh voice to this space and it's just going to be fascinating to continue to watch. >> That's awesome. Well two more questions and I'll give you some time to think about the last one which is your perspective on Sundance, what's happening this year, your personal view of what you think's happening, what might happen during this year. But the question I have for you now is to go down the line. We'll start with Brooks here, and talk about the coolest thing that you're involved in right now. >> It actually has to be Hero. We're debuting it here at Sundance. We've been working on it and not talking about it for about nine months. And it's been very difficult. Again it's sacrosanct to the experience that you don't know literally what you're getting in to. And the emotional response has been essentially our goal, trying to find out how far can we take that. You actually being in a space, moving around, having that interactivity, doing what you would do. But it being your story and how deeply we can absolutely effect a human being. And again, watching people come out, it's one of those things, I've been doing game development, I've worked on films, I've done all kinds of stuff. And you usually get a chance when someone experiences something you've made, you walk up to them and you go so what'd you think? And that's not at all what we can do with ours. >> How has it impacted you, that reaction? >> Well, I personally suffer significant PTSD and I've had some traumas in my life. And so it's been incredibly powerful to be able to share these things with people. Share this emotion in a deeply profound, yet amazingly personal way. Which I'm amazingly fortunate to be able to be a part of it. >> Alright thanks for sharing. Coolest thing that's going on with you right now here at Sundance. >> Just the fact that I'm here at all. I mean, it's incredible right? Personally was able to be an advisor on the SPHERES project that is premiering here with Eliza McNitt. She's someone who was an Intel Science Fair winner back in high school and kind of came back to us. So just to see the evolution of an artist really from the beginning to the point where they've been able to come here to Sundance. I'm also very passionate about the work that we're doing with Sansar. I kind of consider myself one of the chief storytellers at Intel around Virtual reality and this new move into social where people are like well what's this game. I'm like, it's not a game. It's you are the game, you are the interactivity. You become the person that makes the space interesting. We're just really setting the scene for you. And there's so many... You know there's a lot of different people kind of chasing this be togetherness. But what we've been able to produce there. And just to be able to explore some of my own personal ideas has just been such a gift. Then to be working with guys like these on the panels and see what they're doing and just be in touch is really just an exciting time. >> John: Awesome. >> Probably what, other than the people on the projects, or the projects that are being shown here, we're working on our new project, which we would have loved to premiere here, but we did... Basically when you get in, you have two months to create a piece, so you have a demo and you have to finish it, so we're taking a little bit more time. This one's going to be about a year development cycle. It's called Breathe where we take you from where Giant left off, where, in Giant, the ceiling collapses on a family. They're in front of you. In this experience, we use a breathing apparatus to basically bring yourself back to life. And then you realize you're trapped under rubble and you remove the... We actually want to have physical objects on top of you that are going to be tracked. So you're moving rubble from you and you realize that you're a six year old girl. You're the survivor from Giant. And you get to witness what it's like to be a future refugee sort of in different key moments of her life that use breath. Whether it's a flirtatious moment, blowing a dandelion, seeing your own breath in snow as a drone shows you a message that your parents pre-recorded on your 18th birthday. This is all in the future, obviously, but every time you walk around an object, you actually grow 10 to 15 years older in the experience. As you get older, the world becomes smaller. And then we witness what's like for her last breath. From being six years old to being 90 years old. But it's a profound personal experience. >> John: That sounds cool, cool. Gary, coolest thing that you're involved in right now at Sundance. >> Wow. I could say it's all cool that would be a bit trite. They say if you enjoy what you do, is it really a job? And I'm lucky enough to be in that position. Because working with all these guys here and like people around the place, they're doing such great things that every day I wake up and I'm astounded of where the industry's going. In terms of what we're doing here at Sundance, then we're really starting to push those envelopes as well. I've been lucky enough to be involved with Dunkirk and Spider-Man: Homecoming. Like last year, so some great pieces there. And moving out into this year, we've got some other developments which I can't mention at this point, but we're showing things like AR and VR mashup. So we haven't talked much about augmented reality here. It's an evolutionary, it's not a replacement. Both can be used and we've started to really start to blend those two technologies now. So you can still see the outside world. Just touching on the commercial side, and health care's very big for me. That's where I think the really cool stuff is happening. Entertainment is great and that's really pushing the envelope and allowing us to then take it for the good of human kind. >> It happens everywhere, it's not just entertainment. >> Yeah absolutely. You start looking at MRI scans inside of VR or AR. Talking a patient through it so they can actually see exactly what you're talking about. You're now no longer pointing at flat things on a screen. You're now actually taking them through it. If you're using AR, you can actually judge the responses of the patient as for how they're reacting to the news. And effectively, inside of the VR, and what's really cool for me is seeing people's reaction to that content and to the entertainment content. >> That's awesome. Okay final question. This is a little bit of self serving because I'd like you to help me do my job at SiliconANGLE. If you were a reporter and you were going to report the most important stories happening this year at Sundance or really kind of what's really happening versus what's kind of being billed to be happening here. What's the story? What is the story this year at Sundance 2018 in your personal perspective? We'll go down the line and share your observations. >> Well, mine here, I'm a Sundance newbie. This is my first year of being here. I'm absolutely astounded by the community spirit that's around. I go to a lot of technical trade shows and technical presentations. People coming here with a willingness to learn. Wanting to learn from other people. It's been touched on already. It's the pool of knowledge that's available inside of Sundance that everybody that comes here can actually tap into to create better content, to learn not what to do as well as learn what to do. And I just think that's brilliant because in that community spirit, that's really going to help enable this industry quickly. >> John: Winslow, you've got some experience, what's your thoughts? >> Obviously, this Intel house, just a little plug for you Lisa. (laughter) Tech Lounge. We got that? Okay good. I mean, yeah, the people that's here. Every year we come here and see where the high water mark is. All these people are... Some of these teams first started with two people and then they grew to six and then by the end of it, there's 100 people working around the clock, pulling all-nighters to be able to give the latest and greatest of what's available with these current tools. So it's amazing because the work itself doesn't really mean anything until people get to experience it. So that's nice that they make a big splash. The people here are very attentive to it. It's a very nice audience and this will continue the momentum for future festivals throughout the year, but also will excite people that have never done VR before. People who have never been to Sundance before. We're seeing that there's a lot of new people. And that will continue to influence many years to come. >> John: So you think VR is the top story here being told? >> As far as like just to generalize, I would say last year kind of the big VR year. This is kind of the big AR year. Next year's going to be the AI year. Then after that we're going to start putting them all together. >> John: Great, great feedback. >> I think it's just exciting for Intel just to be back here. I think Intel hasn't been here in quite some time. Dell coming in here probably one of the breakout years for us to come back and really talk to creators what we're doing from the Intel Studios all the way through to the stuff you can take home and do at home. And I think coming in, we're coming back here with a purpose really, not just to be here to be seen. We're really here with real things and want to have real conversations on how tech can enable what people are doing. Not just from a brand perspective, but from a real hands on point of view. >> John: Yeah, some great demos too, phenomenal tech. >> Really just, yeah everything from the AI stuff we have to the social to the great new pieces that have been submitted here like we mentioned with SPHERES. So I think, yeah, it doesn't feel gratuitous to me you know that Dell or Intel is here this year. We've really come with a purpose. >> You guys are moving the needle, it's really awesome. We need more horsepower. >> Brooks, your thoughts on Sundance this year. Observation, the vibe, what would you tell your friend back home when you get back? >> If, for me, I think it's almost the non-story. It's like the opposite of a story. It's just the deep integration of VR into the normal Sundance flow I think has been interesting. Some people have been here for a few years. And back in the day when it was one or two, it was a lot of oh, you do VR? What's that then? Whereas now, you see a lot more people who are crossing over. Going to see documentaries, then they come to see a VR piece and it's just a part of the normal flow. And the team at New Frontier has done exceptional work to kind of make sure that they have this ridiculous high level of broad content for all kinds of people. All kinds of experiences, all high end things. But it's not that VR's here. Oh good, we have a VR section. It's a lot more of an integrated set up. And it's been really encouraging to see. >> Well you guys have been great. It's been very inspirational. Great information. You guys are reimagining the future and building it at the same time so entrepreneurially and also with content and technology. So thanks so much for sharing on this panel The New Creative. This is SiliconANGLE's coverage of Sundance 2018 here at the Intel Tech Lounge at the Sundance Film Festival. I'm John Furrier thanks for watching. (upbeat music)

Published Date : Jan 21 2018

SUMMARY :

We're here in Sundance 2018 at the Intel Tech Lounge And it's really just been incredible to see. What is the most important story this year and the new ways of extending into more 4D effects, etc. and the impact to people doing great creative work. kind of raises the bar every year. What are some of the things that they're able to be in this new virtual world together. And what are you doing at Sundance this year? We're going to be completing that by the end of this year. You're in the front lines as well. And the core concept is would you be a hero? This is interesting because most of the some stuff you see, of those giants to be able to do these things. the trend in your mind as this changes? of the speeds and feeds questions I want to get is extremely able to cut through. I'd like to get your reaction to that that the approaching bomb blast is of distributing the content, it could and the role of artistry in the creating side of it. that really puts the pressure on us and the autism side of helping somebody This is the new creative. and all of the great stuff here. What's the Intel take on this. that really cover the end to end process. We're going to be right there with the processing You're in the... And that tends to be the vast majority of experiences. the point where you can tell if someone's is kind of the same thing. So for the first person out there that's in their basement, but just even having the ability to flip up the screen So the next question is And it needs to be something that... And the people that can then play with the medium Because the iPhone was the seminal moment for smartphones. that are going to be more intuitive than are we hitting that, will we see it soon, is it here? And he had gone out the night before and bought a headset And to them at that point, it Sports was great. of everything at the same time. and the giant batteries in the cars we had to pull with us. It feels like the PC revolution to me not only is it the people who You've got to make... It's the same advice I used to give to game makers that spawned the Mac. more than happy to give you all the terrible that are young and/or 14 to 50, and it's important to think of story first, How do I get someone to help me build it? to get it up to a bar where you want One of the things I want to ask is as any new industry that VR has a profound ability to place you But it's important to know there is a truth to that. You just have to make sure that you got a... Where's the one ring to rule them all? But the question I have for you now is to go down the line. to them and you go so what'd you think? to be able to share these things with people. Coolest thing that's going on with you really from the beginning to the point where to create a piece, so you have a demo Gary, coolest thing that you're And I'm lucky enough to be in that position. And effectively, inside of the VR, and What is the story this year at Sundance 2018 It's the pool of knowledge that's available So it's amazing because the work itself doesn't really This is kind of the big AR year. I think it's just exciting for Intel just to be back here. to the social to the great new pieces You guys are moving the needle, it's really awesome. Observation, the vibe, what would you tell your friend back And back in the day when it was one or two, You guys are reimagining the future and building it

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Tom Bradicich, HPE | CUBE Conversation


 

(upbeat electronic music) >> Welcome back, everyone, to this special Cube conversation. I'm John Furrier in the Cube's Palo Alto Studios. My next guest is Dr. Tom Bradicich, he's a friend of the Cube, works at Hewlett Packard Enterprise, heads up the IOT. He's general manager and vice president of servers, converged edge, IOT systems. But we're here to talk about, not so much HPE but really that work that Tom's done in a topic called First Mover, a book that he's writing. It hasn't come out yet, so we'll get an early preview of what it's like to create a category innovation and how to use process to your advantage, not make it your enemy. (chuckles) How to use creativity and how to motivate people and how to sell it through organizations, whether it's venture capitalists or managers. Tom, you've got great experience, thanks for spending time to come into the studio. >> Great to be here, thanks for having me and I'm happy to have this discussion. >> If you go back to the Cube videos, folks watching that know you, seen all the videos at HPE Discover or HP Discover, back in the day, you had a great career. You were an engineer, built the first notebook computer with IBM, you've done a lot of groundbreaking things and I like the topic of your book, First Mover, 'cause it speaks to your mindset. Entrepreneurial, innovative, breaking through walls, you probably got a lot of scar tissue. So, I want to talk about that. Because this is what the opportunity many entrepreneurs have as you know, in the Cube, we really believe that a renaissance in software development is coming. It's so obvious, open source is growing at a extraordinary pace, reuse of code. >> Right. >> You got IOT. >> You're involved in, you got crypto currency, block chain, all these new waves are coming all at once. >> Yes. >> I wish I was 22 again. >> Because this is a great opportunity to innovate. But this improving things, what are some of those things? Let's jump in, what do you see as the playbook? What have you learned and what can you share? >> Well, sure, I've been blessed, I've had a career where I've been able to do a lot of innovation but also, I like to separate the notion of innovation from differentiation. Now see, it's possible to be innovated and not different. Like it's possible for you and I to have the same new suit. It's new, it's innovative, but it's not different. And differentiation is really where one can have a first mover advantage because differentiation by definition is new, is innovation. But it's not always the other way around. So, I always tell my teams and I always focus on, how can we be two things, both different and better. It's possible also to be different and not as good. You can have the highest failure rate in the industry, you're different but that's not good. >> Right? >> Yeah. >> So, the concept here is how do you be different, not just new and innovative but how to be different and how do you be good. And I've actually faced three risks in mostly the big corporate culture that we've had to innovation. And the first risk is, of course, the obvious one, will customers buy it, that's called market risk. Is it something that's good enough to be purchased at a profit? The second risk is, can it be manufactured at quality and at a rate of consumption. The third risk is your own company, does the company have what it takes, actually, to take on the risk of a brand new product category, not just a new product. But a new category of products that, by definition, have never been done before. And when one can do that, when one can figure that out, and I've had some significant experience with this, you can catapult your careers, you can catapult your company and your customers to new levels because you enjoy the benefits of the first mover. That's the name of the book, The First Mover. >> Well, I'm looking forward to seeing it. But I want to ask, this is super important because a lot of people are really good at something and they run hard, they break through a wall but might have missed something. So, you kind of bring up this holistic picture. What are some of the things that folks should focus in on? Say I have a breakthrough idea, I have a prototype I've been running, it's in market, I think it's the best thing since sliced bread, I'm pushing it hard, people are just going to lap this up, this is going to be great, I know it's innovative but no one else knows it. >> Right, right, yeah. >> What do I do? >> What's the process, what do you recommend? >> Well, what I like to do is portion the benefits into two categories. There's supply side benefits that's to your company. Why is this good for your company to do this? And then there are demand side benefits. Meaning, why is it good for the customer? Most people tend to focus mostly on the demand side. Oh, it's solves this problem and the customers will love it and that's important and I would call that a necessary but not a sufficient condition. The other condition is why is this good for your company? And many times, when it's a brand new product category, those inside a company aren't quite in tune with why it's good for the customer. Because, again, it's a new thing, it's a new product category. Why is an automobile better than a horse and buggy, right? Why is a laptop computer better than a desktop computer? These are the ideas where it may be intuitive, it may be instructive to talk about that but when you can get a business model first and start with that, well, the reason is, we can enjoy this margin. The reason is, we can enjoy this particular first mover advantage, the halo effect, the reputation of being the leader. The reason is because we can penetrate a new market. The reason is we can now overcome a falling revenue in a shrinking tam. Now we can accelerate in another tam, perhaps, as well. So, by coming up with both the demand side and the supply side, you have a better case to go forward for support and funding inside a big corporation. >> There's always product market fit, I hear the buzzwords, I got to get the cashflow positive, break even. There's always a motivating force to get something done. How should someone organize the order of their operations to get something done, to the market, if it's an innovative, groundbreaking, differentiating? Because a lot of the big challenge is, some people call it landing span, I heard that buzzword too but you get a champion inside a company and that champion embraces it and most people think, oh man, I got a customer. But then that person has to sell it through and then it has to be operationalized, meaning, people got to get used to it. These are really challenges. >> They are, yes. >> What is your view of how an entrepreneur or a business executive or practitioner to get through that? >> Well, you have to get people on your side and it's really important. Somebody's got to believe in, either, you not even understanding what you're proposing but they'd say, well, you have a track record. For some reason, I believe what you're saying. And then, secondly, getting customers. So, I have personally never done anything major without a customer that I call an inspiration customer. That's a name I just made up. So, a customer, by definition, is an end user that will buy something from you, that's the definition of a customer. And an inspiration customer is one that will help you that is okay with seeing your dirty laundry, okay with mistakes you might make because they see the value in it and they also see the value in them being a first mover. And I like to tell my team, we want to be a first mover and a trendsetter, so our customers can also be trendsetters in their business as well. So therefore, by getting that customer support, and that's in the form of POCs or in trials or in just customer testimony, combine that now with a second dimension called the analyst community, which you're team resides in as well, also saying well, I think this is good as well, brings a lot credibility because there's a saying, a verse in the bible that a prophet is not without honor except in his own home town. Now, if you think about that, a lot of times, you're own company that you reside in has a lower point of view because it's very consumed with, indeed, what is next and doing the right thing, by the way. I have to make this quarter, right. We have to protect the brand. We have to keep the cashflow coming in. These are all important things, so how do you get someone to focus on that? Many times, it's not you anymore, it's outside. And I call that the second C. The first C is internal, the company. The second C is your customers and the community. That also could include, by the way, analysts, the media, other experts, consultants, those type of Cs around there. Now the third C is the competition. This is a little bit controversial. What happens when the idea is now exploited by the competition first; sometimes that is a motivator for a company to jump on it as well and make the market. But, again, if you follow the competition, you're not the first mover, you don't enjoy the benefits of first mover advantage. Higher margin, the halo effect of being the innovators and also, learning, that's an important one. When you're a first mover, you're out there learning so that you can respond to the second generation in a better way. >> I like the notion of differentiation and innovation as two different variables. >> Yes. >> Because it's super important. You can be different and not innovative. You can be innovative and not different. Again, it's all contextual but I want to get back to the pioneering of the first movers. So, statistically speaking, a lot of the best entrepreneurs are first movers and they're often "misunderstood", you hear that all the time. >> Yes. >> Or being a visionary is the difference being 10 years in the future versus an hour, can make the difference between success. (chuckles) We are crazy on one end and you're brilliant on the other because the time to value catches up with that profit, if you will. So the question is that, how does first movers continue to win 'cause I've seen situations where first movers come in, get a position and win and stay, keep the lead. Other times, first movers come in, set the market up, create all the attention and then have arrows on their back. >> And a second mover enjoys the benefit. >> Yeah, so the second mover comes in, bigger scale, so this competition, competitive strategy overlaid on this. Which even complicates it even further. >> Indeed, yes. >> So, your thoughts on that. >> Yes, indeed. Well, one way to look at this is the way to move forward is again, when you can get some momentum that's not you. That's the number one as a... >> John: Market growth, number of subscribers, doing the internet as a trend. >> Yes. >> Mobile users. >> Yes. >> And a third party consultant who's highly respected, a greaser, an analyst. I ran into an analyst recently in a coffee shop who agreed with some of this first mover work we're doing and converged edge systems, which is a new class of products as well. But it's really important that you can't be discouraged, let me point this out. What I tell my team, and I tell students, I lecture at universities and I've been edge professor, those younger in their career, is if you cast and vision and you have an idea and nobody gets it, don't be discouraged, that's a good sign. That's sounds a little funny. Why is it a good sign? Because if everybody gets it right away, it's likely not that novel, it's likely rather ordinary, it's likely been thought of before as well. So, by the very nature and definition that the average person might think it's discouraging. Oh, nobody understands me, nobody gets this idea, should be an encouragement, and a motivation. Now the risk here, is people not getting it is also a sign of a stupid idea. So, usually, when people don't get it, it's either, really not good. >> Or really good. >> Or really amazing that, eventually, they'll come around to it. I had a boss in one of my career opportunities told me to stop working on a product. I don't want to give too much detail, but he literally told me that. And I said, I didn't want to be insubordinate to a boss, we have them and I said, can I please just keep working on it, okay, don't let it interfere with the other stuff. Dah, dah, dah. Today that market is a nine billion dollar market as well. >> Of that product that you-- >> Of that very product that I was told by a very astute person, one of my colleagues, my bosses, that I don't see the future in this, let's not do this, you know, as well. But, being able to have a second thing. So, number one is don't be discouraged by people not getting it. By definition, that's supposed to happen. >> Yeah. >> When you have new-- >> Good point, you want to finish that? >> I just want to get-- >> Get one more thing. >> If I may add a second one. And as you're moving forward with this as well is seek out and find those who do agree with you and stick with them very, very closely. And I have, I can say a couple of names. There's one, we've created this new product class called Converge Edge Systems. Alan Andriole is senior vice president at HP. >> Cube alumni. >> And he's a Cube alumni. >> Super smart. And I'm pointing him out because he has publicly taken on this idea that this product category can really, really work and he's worked-- >> John: Cloud Nine? >> Oh, the converge edge system called Edgeline. >> Okay, got it. >> The Edgeline product brand. >> You know it as well. So therefore, when you find someone who had authority-- >> Eagles fly together, you want to get a good peer group. >> Absolutely. >> Here's a question for you. >> One of my experiences, and I want to just get your reaction and add on to it, your thoughts is, most entrepreneurs or pioneers are misunderstood, so I agree, don't be discouraged, but also, keep validating and be a data seeker, get the data. But a lot of the times, just getting something in the market or getting it going creates movement and inertia to get rolling and sometimes the original idea is actually the big idea turns into it as you get more data. An example is like Air B&B wasn't... What it is, it was basically air mattresses and selling cereal. >> Yes, yes. >> That was the original story, right. And then it turned into, but conceptually, it was the same thing, so you don't have to be 100% right on the semantics. >> It's well known that most startups don't end up being successful with the product they start with. That's well known fact but that's true also in large companies with a product idea as well. So, you have to have this interesting balance. It's very interesting as I've thought about this in study. You have to have deep philosophical and conviction of principles. And here's why: If you don't, you will be swayed by everybody's opinion and you'll never get anything done because oh, well, that's a good idea, maybe I should do this well, that's a good idea, maybe I should do this. Now, I'm not saying that's bad to listen to others but if you don't have a grounding of principles. Example, we established the seven principles of the IOT over two years ago, and we've held on to them and created the success we have based on those principles. Now that's not to say we didn't modify them a little bit but the point is, we were convicted with something and when somebody would come up with a counter to it, we had a way to defend our convictions, if you will, in internal debates and external debates as well. And then, secondly, you got to be also okay with being the sole inhabitant of that field of discourse. Being a visionary can be a very lonely job because of that, right. And, again, it's because you are and your team is, it's not always a lone person right, the team is actually creating something that literally nobody's ever seen before. Nobody understand before. >> What process do you wrap around this? Because Dave Alonzo and I always talk about this on the Cube and after the Cube is that the process has to be your friend, not your enemy. It has to work for you. >> I always say that, yeah. >> Also says that as well on Amazon. But also Charlie Munger, Warren Buffet's partner always says I'm not a big fan of master plans, meaning, because become a slave to the plan rather than the opportunity. >> Yep, yep. >> So these are process kind of things, right. So how does an innovator that's a first mover that wants to create a category, 'cause categories killers or category creators are huge opportunities financially. So they create a lot of value wealth and opportunity. What process is best? Is there a view, is it conditional on certain things? What's your thoughts on... >> Well, let me say, I'm going to give you a big company or a medium size company context, not a startup, I think they're distinctly different. I have limited experience with a startup but I've had significant experience with bigger, medium and large, now, companies as well. You can't try to change the system because now you have two variables. You got this new product that nobody's ever heard of and now you're trying to change the whole system. Now, again, this is just advice for bigger companies. So be careful how many things you want to change, how many things you want to stop. So you want to take this new thing and align it with existing processes and existing core competencies as much as you can, even though it's new, it has to have some alignment; I'll give you an example. When we built the converged edge systems, the Edgeline brand, we aligned it with compute. It's not only compute, but we aligned it with compute, why? Because HPE or HP, at the time, was and is and now, number one in compute when it comes to data center. Compute systems when it comes to high performance computing and mission critical, right. So therefore, that was easy to understand so you're okay, you're familiar with this, but now, let me tell you this new twist on it. And I would assume, and I don't know this for sure, but I would assume Steve Jobs and the Apple team that was thinking of this smartphone concept, the iPhone as well, they had to align it with some level of compute capabilities, right. And if you notice, as it emerged, it also included something that already exists called the iPod which was already aligned with their laptop computers and their desktops, right. Your music would be downloaded as an app to connectivity, but now you can take it with you and by the way, now I'll add a phone to it and so this incrementally built and by the way, you ain't seen nothing yet, I'm going to add a GPS system, I'm going to add a camera, your flashlight, your wallet, I'm going to add all that in. So, I think, by incrementally moving but not upsetting the system, like you said, in a large company really, really helps because you can't change everything too quickly. You got to be okay being alone-- >> Well, I want to interrupt you there for a second. Peter Buress and I talk all the time; I love his quote, Peter Buress, head Cube on research says, the iPhone was a computer that happened to make phone calls. Okay, and that's the smartphone, it's category creator and we know what happened, the rest is history. However, you mentioned talking to customers, having an inspiration customer, I love that concept. Because you need a muse as an innovator. You got to have someone you can trust that knows what you're trying to do that understands the mission. If Steve Jobs went into the marketplace and did market research, he would have probably had the customer feedback to build the best Blackberry. A better Blackberry or another device. Instead, he used is gut, was on his mission and then he understood the inspirational customer, whether it was real or not, he was going down a different road. It takes guts but also some discipline. >> I hear you and I agree with this 100%. When I had the great fortune of leading a team that created the first enterprise blade server or converge system, and today that is pushing about a 10 billion dollar market opportunity, and not one customer asked me for it. Now, that doesn't mean I didn't listen, okay. But I had to bring it to them. So here's the difference, we're not responding to trends, this is a key point, we're creating a trend. And what I tell my team is, you must create trends, not follow them. Many of competitors, are by the way making good money and doing good business, I'm not knocking that, but I'm saying they're not creating a trend, they're actually following one. They're in an exploding tam. >> Pretty lucrative trend. >> It can be. >> Very mature, big market. >> Dave Thomas with Wendy's followed a trend called hamburgers and he did pretty well. He didn't create the hamburger market but he followed one. Now, this is really rather interesting. So when you come in, and then you're saying I want to actually set a trend and create one, it really gives you this opportunity to redefine what is happening. So now, quick story, you may have heard this, maybe your viewers have heard this. A manager of a shoe company sends two guys to an island. He says, I want you to sell shoes on this island. They get to the island, the first guy calls back and says, boss, this is terrible, everybody is barefoot. There's no opportunity to sell shoes. This is terrible, I'm coming home. The second guy calls and says, boss, you're not going to believe this, there's not a shoe on this island and I have a tam that's 100% of the market to sell shoes. I believe, as you pointed out, Steve Jobs didn't go and say well, what apps do you own on your Blackberry. What he did is reversed it and this is what we're doing, we're reversing, we're saying, if you could watch a full length high definition movie in your hand, would you? Well, I can but I can't do it on this device. But if you could, right. So now, in the IOT, I hear this all the time from my competitors and even some colleagues out in the industry, well, we ask them what apps they run at the Edge. We ask them what they do at the Edge. That's good, that's necessary but not sufficient. You have to say, but if you had this product, wouldn't you, for example, run an entire database? Would you compile your machine learning models at the Edge, do it in the cloud now, wouldn't you do that, if you had it? Well, I never thought of that because I don't have that capability, just like, well, I never thought of being able to take pictures and watch full length high definition movies 'cause I never had it. But what if you did, would you do it? So you always got to be setting that trend, not responding to it only. >> That's awesome. >> Dr. Tom Bradicich, writing a book called First Mover really about being innovative. Give you the final word, thanks for coming in, appreciate you sharing the advice. What's going on with HPE and your IOT work? Take a minute to talk about what's happening at HPE. >> Well, thanks, pretty exciting, we've been able to move forward with some really great customer wins. I'm hoping to go public with them. We're in many ways, I know this is an abused term, but we're revolutionizing the industrial IOT in particular and manufacturing floors. We have the large auto-manufacturer that has chosen Edgeline as the standard to produce more and more vehicles per day. That's their goal, how many more vehicles can I get into my customer's hands per day. We have snack company making potato chips. Looking at what we're doing with sulfur, defining operations. We have even, we've talked about this before, space travel, engage with what the space edge is all about. In many ways, we're potato chips to space ships. >> Data centers on Mars. >> Data centers everywhere. >> And then, also, converging OT, just like the smartphone converged the camera and the GPS system, we're converging control systems, data acquisition systems. It's pretty exciting, I've been fortunate to have a company and our new CEO, Antonia Neery, has been very supportive, I was with him this morning and we talked about that new, first-of-a-kind product that we have at this auto-- >> So, is Antonio going to let us come in and do an exclusive interview since he's been a Cube alumni multiple times? >> Yes, I think he should. >> Tell him we said hello. >> I will, I will. >> Tom, great to see you. >> Thanks for having me. >> Tom Bradicich, great thought leader, really around category killers, category creators, being innovative and different, that's the key to success. Thanks for sharing. This is the Cube Conversation here in Palo Alto, I'm John Furrier, thanks for watching. (upbeat electronic music)

Published Date : Jan 19 2018

SUMMARY :

and how to use process to your advantage, to have this discussion. or HP Discover, back in the day, you had a great career. You're involved in, you got crypto currency, block chain, What have you learned and what can you share? But it's not always the other way around. So, the concept here is how do you be different, this is going to be great, I know it's innovative and the supply side, you have a better case to go forward Because a lot of the big challenge is, And an inspiration customer is one that will help you I like the notion of differentiation and innovation So, statistically speaking, a lot of the best entrepreneurs because the time to value catches up with that profit, Yeah, so the second mover comes in, bigger scale, is again, when you can get some momentum that's not you. doing the internet as a trend. and you have an idea and nobody gets it, they'll come around to it. that I don't see the future in this, let's not do this, seek out and find those who do agree with you And I'm pointing him out because he has publicly So therefore, when you find someone who had authority-- is actually the big idea turns into it as you get more data. it was the same thing, so you don't have to be but the point is, we were convicted with something the process has to be your friend, not your enemy. because become a slave to the plan rather than So how does an innovator that's a first mover and by the way, you ain't seen nothing yet, You got to have someone you can trust that knows of leading a team that created the first enterprise You have to say, but if you had this product, Take a minute to talk about what's happening at HPE. I'm hoping to go public with them. and the GPS system, we're converging control systems, being innovative and different, that's the key to success.

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Mike Grandinetti, Reduxio | Beyond The Blocks


 

>> Narrator: From the Silicon Angle Media office, in Boston, Massachusets. It's The Cube. Now here's you host, Stu Miniman. >> Hi, I'm Stu Miniman and we're coming to you from the Boston area studio here of The Cube. Excited to talk about some of my favorite topics. Talking about the culture, innovation, and really transformation in what's happening in data center. Digital transformation is on everybody's mind. Specifically happy to welcome Mike Grandinetti who is the Chief Marketing and Corporate Strategy Officer with Reduxio. Mike, thanks so much for joining us. >> Stu, thank you so much for having me. Great to be out here with you today. >> Alright, so you're a local guy? >> Mike: Yeah. >> We're glad that you could join us here. Before we jump into the company tells a little about your background, what you worked on, what brought you to Reduxio. >> In a nutshell I guess my background is all about innovation. I've sort of eat, breathe and slept innovation for the last 25 years of my career. So I started off as an engineer in Silicon Valley with HP back when Bill and Dave were still around. At a time when it was America's most admired company. Was a remarkable sort of introduction to what is possible. Went back, got my MBA, did several years at McKinzie doing corporate strategy consulting. Mostly around innovation related projects. And then I moved up here to Boston to be a part of the first of what is now eight consecutive enterprise venture capital backed start ups. And I've been lucky enough that two of those went public on the NASDAQ. The prior seven have all been acquired by companies like AT&T and Oracle. And now Reduxio is my eighth start up. We're really having a great time building this business. >> Great, we're definitely going to big into some of the innovations of Redux I O. >> Yes. >> So the name kind of tells itself. We've seen a few companies with the I O at the end. We've talked so much that when we've talked about kind of 2018 data is at the center of everything. Really what is driving business. So for an audience that hasn't run across Reduxio kind of give us the why and the what. >> Yeah, and so to your point, data's driving everything. Mark Andressen famously said software's eating the world. I think if we were to update that it's data is eating the world. And so I think you and I have had this discussion off camera. Whether it's fair or not, I think it's true. And it needs to be stated that the amount of innovation that has occurred in the storage industry over the last 20 years, has been disappointing at best. The solutions that have evolved have evolved in an extremely fragmented way. They are over, way too complex. They're way too expensive. And because it's a collection of piece parts, you've got to manage multiple screens, multiple learning curves. And a lot of things fall through the cracks. So when you go and look at some of the research data from a wide range of analysts, what you hear from them is there's this extraordinary lack of confidence that even though I've spend a ton of money, invested a lot of staff time and attention to building out this infrastructure, very lacking in confidence that I'm actually going to get that data back when I need it. So it's the old adage, it's time to fix it. So this is exactly what the founders of Reduxio saw. They were looking at this evolutionary path and saying people are just making it worse. So they did what many people would condsider to be radical. They threw out the entire playbook of what storage architecture has been and they took a clean sheet of paper, design centric approach. What are the use cases? Where are we in the world with regard to technology? And how do we design and experience for storage admin or BD admin or a person in the dev center that doesn't require a PhD in storage? And so that's kind of what the premise was. >> Yeah, so many things there that there are to dig into. Absolutely. I live, I worked for one of the storage companies for a decade. Absolutely complexity is how we would describe it. And what companies are looking for today, is they need simplicity. They need to focus on the business. Turing dials and worrying about do I have enough capacity? Do I have enough performance? Do I have enough of those things, is not what drives the business. >> Mike: Exactly. >> They need to focus on their applications. The bit flip we saw in big data, and we can argue whether or not big data was hype or whatever we had there, but it was oh my gosh I'm getting all this data to oh my gosh I have all of this data and therefore I can do more things, I can find more value. >> Mike: Absolutely. >> I worry a little bit when I hear things like oh, the storage admin. >> Yeah. >> The storage admin's job before was how to I triage and kind of deal with those issues? Many solutions now you look at the wave of hyper convergence. Let's push that to a cloud architect or the virtualization layer. How do we start with a clean slate and get out of the storage business and get into the data business? >> Mike: I love it. So I'm going to bring you back ten years to one of the most remarkable product introductions that has ever been conducted on this planet. It was the introduction of the iPhone. And if you recall in those first five minutes that Steve Jobs took the stage in a way that only Steve Jobs could. He went onto tease the audience by saying that we are going to be introducing three products today. And then over the next minute or two became clear that it wasn't three products, it was one very innovative product at the time. The iPhone. What they basically did is they integrated these three previously disparate pieces of technology. Certainly the mobile phone but also a music player and an internet navigator. Behind this gorgeous revolutionary user interface. So what we've tried to do is take a page out of the Job's iPhone innovation. We're integrating. And Forrester Research has written an incredible report about this and others, IDC and others, have consistently supported it. Chris Malore from the Register has written about this at length as well. Reduxio is integrating primary and secondary storage along with built in data protection. So those previously siloed capabilities are now one. We're also, like Jobs did, when you looked at the old style smart phone, the BlackBerry and the Trio and the- ya know all of those things that had all of those keyboards, is we've created a user interface using game designers so when our customers go home at night and they log into Reduxio, their little kids will say, hey dad what game are you playing? And dad will say, I'm not playing a game. I'm actually working on Reduxio. And so what that's done for us I think is it's allowed us to be able to drop a Reduxio system into any number of use cases with someone who may not have the luxury of being deep in storage. And literally get time to value that they put production workloads on the system that day. >> It's interesting, another piece that I'll draw from your analogy is when you talk about how did Apple take all of those pieces. And it's kind of certain technologies moving along. But there's one specific technology that really helped drive that adoption. And it's Flash. >> Mike: Yes. >> And the consumer adoption of Flash ten years ago drove the wave that we've seen in enterprise storage. >> Right. >> So help connect the dots for us, because we look at- I remember a decade ago primary to secondary storage oh I'll give you a big eleven refrigerator size cabinet and you can do both. >> Mike: Right, sure. >> But I put expensive stuff here, I put cheap stuff here. I used the software to put it together. I'm assuming I can consolidate it down and I think Flash has something to do with it. >> Yeah, and so it's a multi tiered system. The array itself. It's an appliance. And obviously most of the value is in the software. There's a management platform that allows us to peer deep into the data. But everything is time stamped and indexed. So we have a global view of the data. And you can tier it, the most hot data very mission critical, business app data, goes to Flash. Secondary data can go to spinning disk or now we can archive to the cloud. Specifically any S3 target, Amazon or any S3 target. But what I think makes it very relevant is we've illuminated the notion of snapshotting. So we've built something that we call the time OS or the time operating system. And it's a time machine for your data. What happens is rather than incur that incredible burden of having to schedule snapshots, that only requires you at another incredible heroic effort to bring the data back, you have continuous data protection. I can go back at any point in time and literally with a very graphical screen point and say I want to bring data back from two seconds ago. And one of our best examples of that is we had a customer who had been attacked, has suffered from a ransomware attack. They went down for a week, they went down hard for a week. And they came and found Reduxio. They got attacked again. And the second time around they lost only two minutes of data. And the recovery time was 20 minutes. So this is what we enable you to do. By being able to give you access to wherever you're data may be, anywhere in the world, you can- we're approaching near zero RPO and RTO. >> Mike, there's been a number of companies that come and said data protection's been broken. We've been hearing that for a while. I think right down the road from us, like Tiffeo, company that looked at data management. Companies like Cohesity and Rubric, have quite a bit of buzz. Give us a little compare, contrast how Redxio looks at it verses some of those other- >> Yeah, and I'd say again, for anybody watching I think the Forrester Research Report outlines Reduxio, Cohesity and Rubric, right? And of course Cohesity and Rubric are doing an extraordinary job. They're scaling rapidly. They've got world class in Silicon Valley money in the company. They've got a world class client base. I think the primary difference is that we are bringing that third component. We're integrating primary storage along with secondary storage in data protection. Both of them are focusing just on the secondary and the data protection. We take issue architecturally with the fact that you've got to make additional copies. We take issue with the fact that the way they're approaching this actually they're in some ways exacerbating the problem because they're creating more data. But at the same time, they're also, for a given amount of capability two to three times the cost. So what we're hearing from a lot of our customers and our vars that sell both is they're walking into a lot of more, let's call them price sensitive accounts. Where they don't believe that the incremental value of what Cohesity or Rubric is offering is easily justifiable. There's going to be some pretty extreme use cases to justify a $300,000 initial investment as you go into the data center. >> Another piece, when I talk to companies today, one of the biggest challenges they have is really figuring out what their strategy is and how that fits. You talked about tiering and how the cloud fits into it, but how does Reduxio fit in that overall cloud strategy for companies today? >> Again, it's very early in our product evolution and so with version three which we announced back in late June, we allow companies to archive to the cloud. But do instantaneous recovery from the cloud. So we have two capabilities. One is called no migrate. So there's no longer a need to migrate data. So you were at the Amazon invent show and you saw the snowmobile get rolled out. And the reason that Amazon rolled that snowmobile and at first I thought it was a joke, is because it takes an incredible amount of time and effort to move data from one data center to the next. Reduxio has this no migrate capability where if I need to move data from that data center, I set that data in motion. And I don't know if you're a Trekkie or not, but you remember the teleporter? In version three we've created a teleporter. You can move that data from the cloud and although it may take a long time for that data to actually get to its target, you can start working on that app as if that data had already been migrated. When we run usability tests, and I remember one of them very specifically. And I know that you speak a little bit of Hebrew. I speak zero Hebrew. But I can remember watching one of our Israeli customers seeing this happen and this visceral reaction, like oh my god, I can't believe they did that. So we're trying to bring that end to end ease of use experience to managing and protecting your data wherever it may be. Bringing it back with almost zero RPOs, zero RTO. >> Mike, one of the questions, I've been talking to a number of CMOs lately, and just you've worked for a number of start ups. Today, digital transformations on the mind, what's the changing role of the CMO today? What have you seen the last five to ten years that's different and exciting? >> It's a great question. And I'd say that, and again, I did my first start up in 1991. So I can't begin to tell you how much high tech marketing has changed. But everything changed with social, digital and inbound marketing. It used to be that the sales team was responsible for filling the funnel. It is very clear that is an incredibly non scalable unproductive effort. And so we now are all about acquiring high quality prospects. We're a hub spot shop. We're a highly automated shop. And we are very biased toward digital and social. Is doesn't mean that we're not going to events and things like that but we feel that the way that we're going to scale this business, especially when we compete against big guys like Dell EMC and HP and others, there's no way that we can go person to person. So I'm not a very big fan of cold calling. I'm not a very big fan of going to trade shows. And collecting business cards in fish bowls and giving away tee shirts. We really believe that our customers are too busy, the know what they need when they need it. They've built a fortress around themselves. They're getting hammered. Just like I'm a CMO. And I must get 150 LinkedIn inmails and emails a day telling me about the next great lead management service. I can't even imagine what our customers are putting up with. So our job is to find relevant personas with highly relevant content at the moment that that is relevant to them. And there's many ways to do that, but this is really what we have to do with the data. >> So, Mike, at the beginning of the conversation we talked a little bit about innovation. >> Mike: Yes. >> Those of us that have been in a while, they're too many peers of mine that I think if you say the word innovation they roll their eyes. You have the great opportunity, you're working with master students around the globe, talk to us the people coming out of those programs. What does innovation mean today? What are they looking for, from a career standpoint? >> It's a great question. I think you and I could probably go for the next three hours on this subject so we'll have to be careful. >> We'll make sure to post on the website the expanded audio. >> Okay, but I mean innovation is such an overused word. And most companies really can't spell it and they can't spell it because their culture doesn't allow for it. So first and foremost, I think any innovative company or any innovative team starts with a culture that is all about trying to manage at the bleeding edge of best practices and really understand what's current. I have the blessing of being both the Chief Marketing and Corporate Strategy Officer of Reduxio and a global professor of innovation entrepreneurship at the Hult International School of Business. I teach between 1,200 and 1,500 students a year. I teach them courses in entrepreneurship, in innovation, in digital marketing. And I run hackathons on campus. We do a lot of events that give me an insight into who's passionate about innovation. And it's one thing to think innovation is interesting, because you can get a good job. It's another thing to actually have the comfort level of living in a world of ambiguity and high velocity. So a lot of it is, I'm looking for students that really want to sort of push the envelope. And they exhibit that in the classroom, they exhibit that in hackathons. They exhibit that in some of the internships that we take. They exhibit it by getting certified on HubSpot. Without me telling them to. Getting certified on Idio without me telling them to. Going to conferences. Learning. And then me learning from them. Because nobody can know everything. It's just so much new stuff going on right now. I've now got a team of 11 people and nine of them were my former students. I had a chance to observe them in action over 18 months and they're world class. And they have that innovation gene in their DNA. We're really at a point where I'm learning from them everyday. It's a very symbiotic relationship. >> Mike, for closing comments, I want to give you the opportunity, people find out more about Reduxio. What should we be looking for in 2018? >> Yeah, and so again, the one thing is will say is we are now at 200 distinct customers. We have in a very short period of time, and you know, when you sell into the data center people don't have a real sense of humor. It's pretty important that the stuff works. So the first thing I would say is we've gotten to that point now where we've got a lot of very significant customer references across websites and a lot of peer review sites. So we're now, so 2018 is building on that foundation. I think what you're going to see from us is couple of very radically innovative new projects. One a software only project. That will allow us to drive an inflection point in growth. By making available some of our core capabilities to anybody. Whether they own a Reduxio system or not. We really want to go big now. We've validated the architecture. We've got some great early indications from the market that this stuff works as advertised. Our customers are telling us we're simplifying their lives, we're making them more productive. And 2018 is about to really kick this thing into high gear. >> Stu: Mike Grandinetti, pleasure chatting with you. Thanks so much for sharing. And thank you for watching The Cube. >> Mike: Great. (upbeat music)

Published Date : Jan 15 2018

SUMMARY :

Narrator: From the Silicon Angle Media office, Hi, I'm Stu Miniman and we're coming to you from Great to be out here with you today. We're glad that you could join us here. of the first of what is now eight consecutive of the innovations of Redux I O. about kind of 2018 data is at the center of everything. So it's the old adage, it's time to fix it. Do I have enough of those things, and we can argue whether or not big data was hype oh, the storage admin. and get out of the storage business So I'm going to bring you back ten years And it's kind of certain technologies moving along. And the consumer adoption of Flash ten years ago So help connect the dots for us, because we look at- and I think Flash has something to do with it. And obviously most of the value is in the software. like Tiffeo, company that looked at data management. and the data protection. one of the biggest challenges they have is really figuring And I know that you speak a little bit of Hebrew. Mike, one of the questions, I've been talking to So I can't begin to tell you how much So, Mike, at the beginning of the conversation You have the great opportunity, you're working with I think you and I could probably go for the next They exhibit that in some of the internships that we take. the opportunity, people find out more about Reduxio. Yeah, and so again, the one thing is will say And thank you for watching The Cube. Mike: Great.

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Day Three Wrap | AWS re:Invent


 

>> Announcer: Live from Las Vegas, it's theCUBE, covering AWS re:Invent 2017. Presented by AWS, Intel, and our ecosystem of partners. >> Hey, welcome back everyone. We're here live in Las Vegas. 42,000, 45,000 people here for Amazon Web Services re:Invent 2017 annual conference. This is the day three, it's our wrap up, wrapping up the day and the show. I'm John Furrier with Stu Miniman, and Justin Warren. We've been covering this thing, interviewing guests, interviewing some partners and customers. Breaking down the day, breaking down the stories. Guys, let's wrap this thing up. I mean what is your analysis, what is your take? Justin we'll start with you. We had a chance to interview all the top people, always at the parties. What is the story here at Re:Invent? >> This is a real merging of the application developers and what we would call the more traditional kind of companies. It feels like Re:Invent this year is like a real blending of the entire IT ecosystem. Cloud is the place to be. We have 45,000 people here, the energy here is amazing. I'm seeing lots of new vendors. Lots of vendors that are the kind of Cloud native people, I'm also seeing a lot of traditional vendors here. So the traditional vendors are coming to the AWS. They're coming to the Cloud party. >> Stu, your thoughts, your reactions. >> Yeah, so John, having done this for five years now there's certain things you kind of compare and contrast. I remember a few years ago, it was oh, frictionless, Amazon is gonna make it so easy. Well come on, there's so many announcements, we know the Cloud is not easy anymore. But there's a term we use sometimes, it's the democratization of things. Last year it was Alexa is the democratization of people doing skills and therefore they're kind of getting their hands wet with the server list and the lines and stuff. This year, deep lens is, we talked to Swami who said a fun way to learn machine learning. We talked to a bunch of people that went and did it. They were like "Hey, I got this cool little kit "and I did it and it was fun. "I did the hotdog not hotdog thing." People are super excited, they're learning. When you talk about kind of communities, we haven't talked a lot about open source this week but, a lot of movement with what Amazon is doing there. They are enabling their partners and really enabling, as they say, its builders. It's all over all the airports. It's what they talked about in all the keynotes. And it's reality. It's refreshing to listen to keynotes where there's some snark of certain things but it's like "Look, Amazon is not BS." Amazon, they bring it they deliver it. You get your hands on it immediately. This conference is the one that just every year it delivers and impresses. >> I would just add my take on it, we can have a conversation. I agree with both of you and I want to add it's not BS, it's legit. I think now is the time where we've crossed over a tipping point where Amazon web service is absolutely legit in the enterprise. They've proven it in public sector and continue to prove it. They continue to prove it to the start ups by offering them a great way to get into market. I think to me, the big story this year is legitimacy across the board in every vertical and every category startup, enterprise, public sector. And two, the FUD we've been hearing for five years, is being debunked. OK, so the nonsense that we've been hearing from other vendors "Amazon can't do this, "they can't do that." FUD is being debunked, it's just not true. So Amazon has had a historical track record of moving fast and delivering. They're legitimate, they've debunking this. And in the marketplace, vendors are moving in and making money. They're growing with access to new markets. The developers are building new solutions. So to me, this whole re-engineered and re-imagining is happening and Amazon is just feeding the marketplace. They're absolutely executing flawlessly. >> John, I'll call back. I know Dave Velante wishes he was here with us but y'know his seminal piece that he wrote, Amazon is not only the 800 pound gorilla but they are the cheetah in the marketplace because they move faster. I'm trying to think of what animal is the best listener too because Amazon, they listen, they react, they move fast. It's interesting, if there's any critique I got from some customers, it's like "Well they're not as transparent as "some of their roadmaps a year from now." Well, if they're working on server list Aurora, I don't think a year ahead of time, they were ready for it. Amazon is moving so fast that six week pizza teams, scrums, you know things are changing so fast that they're trying to-- >> I wanna ask both of you guys a question because, okay, let's assume the competition is here. They're gonna react, they're trying really hard, Microsoft in particular, Oracle, both installed base guides, old guards trying to be new guards. Google and new guard may have some tech and some scale that pretty much come in quickly. The question is this: As Amazon rolls in these enterprise work loads, they're getting the data, they're getting the instrumentation. They have the new Relic Report coming out that's teasing the marketplace that their gonna have data on so many workloads. That if they open that up, they could have a competitive advantage because they are seeing more data. So if they get more services and they have more data, they might be in an opportunity to provide something that no other vendor could provide. That is market intelligence or service level intelligence. Thoughts, your reaction to that Justin. >> If the other vendors are reacting to what Amazon already announced this week they are already too late. They were too late a year ago. They need to be looking where Amazon is going to be in two or three years and they need to start planning for that. In fact, if they've only just started planning for that, it's already too late. They needed to have started working on that three, four, five years ago. >> Yeah, and John, absolutely. We hear from Andy every time and he's like every time I'm thinking about my competition, maybe he was thinking about Larry a little bit, you know the migration is off of that. But what he is thinking about it what customers want. Here's what I'd say: that all the Cloud players, they're playing different games. I don't think most of them are saying "I'm watching Amazon and what they have." Look, there was some impressive video stuff from Amazon but Google made a lot of video announcements earlier this year. We were at the show, Google's goy YouTube. Google has a lot of experience, you know they really... Google really knows how to do data. Microsoft has lots of applications. They played to their strengths and they listened to their customers. But Amazon to your point John, data, I said it last year when we interviewed Andy, I think data is the next fly wheel. Talking to the Wikibon analyst team here the economies of scale that Amazon can get due to their customers and their data set continue to separate them even further. >> I asked Andy Jassy that question directly and it's on SiliconANGLE.com, the longer post and the full transcript if you want to see it. It's a really important point. I said hey, are you saying that you listen to customers therefore you are winning? OK, I got that, you're doing a great job. Well done. You saying Microsoft doesn't listen to its customers? Or Oracle doesn't listen to their customers? They got a lot of customers. I forget his exact words, I'd have to look at the transcripts but I'll just paraphrase. They might not really be listening to their customers. So he kind of was saying, well what are they actually looking for to listening to? Kind of insinuating that they're not really listening to customers. >> John, so here's an interesting thing because when in the analyst session some of the nuance there is they said your customers can't tell you what to build, you need to understand the outcomes they need and the business because, hey look, Google is going to say we're smarter than you anyway, we know how to build it. Amazon has good engineers >> It's the old marketing theme that customers don't want drills, they want holes. You have to understand their market. >> Steve Job said when he was alive, look if I was gonna build the iPhone by customer input, I would have built a kick-ass Blackberry. Right so, you gotta look at what's going on at the time of the evolution. OK, Oracle, Larry Olson. So one of my favorite points was Tom Sebold was on theCUBE and I said "Hey Tom, so what would you do, "you're doing great with the C3IOT, "clean sheet of paper, you're an entrepreneur, "you're kicking ass, surfing the big wave. "But what if you were in charge of Oracle or IBM? "What would you do?" And he said " I wouldn't bet against Larry, I did that already." So the question is, Andy Jassy versus Larry Ellison. The old dog, can you teach the old dog new tricks? Andy Jassy the up-and-commer? What's your thoughts? >> I would not discount Larry, I agree with Tom. Tom knows Larry pretty well and it's like I would not bet against Larry but again I think, if he tries to out AWS AWS you can't be more AWS than AWS, that is a losing proposition. I don't think Larry is that stupid. I think he's going to be the best Oracle that he can be and find the customers who need the best Oracle. >> He's gonna have the right boat for Oracle. >> John I want to put a point on that even. The battle is not infrastructure as a service. That battle has been won. It's stats and passed. Amazon keeps building their services where they can get embedded more and engage it. Oracle, very heavily involved with stats, making ton of acquisitions in this space, I think they understand it, they've had some challenges in going, of course Oracle is doing the Cloud. I'm not saying there isn't a need for infrastructure service but it's the-- >> Jassy might have a blind spot. He drops his shoulder a little bit before he punches, maybe he can get in there Ellison. But the tell sign for Jassy is this: and I told him this on Twitter, but I need to tell him this in person. On his keynote he had a Gardner magic quadrant that said Would the leader of infrastructure of service... First of all, I think Gardner is old guard, so their metrics don't apply to the new guard, but that's a tell sign, Stu. He's using Gardner magic quadrant as a reference as to what he thinks winning is. Is that a blind spot for him? Because your point, infrastructures of service. >> I think that's his signal, like having Goldman-Sachs on stage, that is just saying the Cloud has arrived, it is enterprise ready, it is safe. The AWS Cloud is not just for start ups anymore. This is big business, this is the new normal. >> The Gardner badge value is a signal to customers-- >> There are a lot of customers who will only take you seriously if you are in the right, magic quadrant. Now whether that's a good decision or not-- >> John: He knows that's not the right magic quadrant but-- >> I'm not here to argue about what customers believe in but Amazon, again, if that's what customers want to see-- >> What do you think? >> Amazon will bring it. >> John, my friends have told me not to even mention Gardner so uh-- >> That's tricky but I don't mind. They're old guard as far as I'm concerned. Anyway, the modern definition of a Cloud. If the metrics of a new guard is not the magic quadrant, which is my thesis, what is the metric for new guard? >> I don't think we have it yet. I don't think anyone has cracked that formula. Maybe you guys can figure that out and you will have the new wonderful brand. >> It's on my zillion to-do list. Alright final thoughts on this conference, Stu go. >> John, the number one thing I always want to look at here is what's the customer sentiment? There's more than 10,000 people here last year than this year. Yeah, there's some logistic things, they were sorting out, but customers, they're moving faster, like oh my gosh! There's still a little bit, for years it was like oh I'm going to be disrupted type thing. Now it's like oh, can I learn fast enough? Can I keep up with it? Oh great, I think I have something there. But there's... It's not the new cool shiny, it's the how can I take advantage of as many things as possible? You asked a great question, Andy, so many announcements but they only need to worry about what they need, when they need it. There are so many things that can actually have actual significant impacts on the business today, that is those. Great customers, great events... John, compared to where we started at this show, it's been an amazing... >> Yeah, five years ago there was only one Cube, we were like "Hey, come on up!" >> You were in the back corner. >> Now it's like we're booked we got two sets. Thoughts on this show, final thoughts. >> It's been a great show, there's been my first Re:Invent. It's not quite what I was expecting but it's better than I was expecting. It is that real blending of things and Stu, I agree that customer's stories, the things that we are hearing from the different paths of the AWS ecosystem they use, and how quickly they get hold of something, they get productive, they learn about it. The number of people lining up for sessions here learning about deep technical talks about how to get things done, they have vastly oversubscribed. Everyone is desperately keen to get onboard and get going. >> John: We've been at shows where there's deep technical content and then it gets diluted. >> Yes. >> This is the sixth year of the show, it keeps getting better. John, it might need to be broken up into some pieces because it's a little too big. We'll talk to the event team about that. >> Well my take is this: Amazon, they're really on message. Oh we have customers, we have customer's input. OK, I buy that, that's true but the real thing that they're doing that they're not talking about, or they are but in their own ways, what I think is valuable is that they are creating a value. They're creating an opportunity for developers to have an easier program to program. Start ups to make money, get into the market with less venture capital. They're allowing new application layer level services, easy to execute and get in a market. And they're just creating a lot of low-cost, high-value opportunities. And they're sharing it, so they're not really doing the land grab, they're long game is land grab through just territory taking over. >> They're the center of an entire ecosystem. This is their ecosystem. It's an amazing thing. >> John, what's the one thing that five years from now we are going to look back at an announcement at this show, and be talking about. >> I think there's two threads: the innovation engine that Amazon is becoming, its quarter strategy, I'm gonna look at, we are gonna see the AI stuff and the software round at the top of the stack where things are automated for just Joe developer, Mary Developer out there. Joe six pack, Mary Jane developer, just banging out code, rolling out a kiosk app that's on an iPad, that has awesome intelligence in it versus an old way of locking down a server rolling it in, full stacked developers, I think the notion of full stack developer is probably going to go away from this. I think that's my take. >> So John, for me, server-less is going to deliver on what it has been promising us and failing on for way too long. >> John: Stu... >> I couldn't agree more, I think that we are going to see everything with like server-less. I don't really like the term but that's what we're all gonna use. We didn't like Cloud originally but-- >> John: I think like deity, but we're stuck with it. >> Cloud, we all hated that one too. Come on. >> Well I want to thank you guys, great show. I want to thank Intel and all the ecosystem partners and all the folks that support theCUBE over five years at Amazon Re:Invent. All the folks watching, we really appreciate it. We don't ask you to register but if you see us out there hit us up on Twitter. Let us know you're out there. And of course, still go to SiliconANGLE.com. The new website, thecube.net and for Amazon this year, we rebooted our Twitch channel: Twitch.TV/SiliconANGLE and added a new one: Twitch.TV/thecube. We're gonna program to those and of course we have our other channels and continue to cover. I want to thank the crew and everyone here, everyone back live blogging, everyone back at the ranch, thanks for watching. This is a wrap up of 2017 AWS Re:Invent. Thanks for watching. (electronic music)

Published Date : Dec 1 2017

SUMMARY :

Announcer: Live from Las Vegas, it's theCUBE, This is the day three, it's our wrap up, Cloud is the place to be. This conference is the one that just every year I think to me, the big story this year is Amazon is not only the 800 pound gorilla They have the new Relic Report coming out and they need to start planning for that. they listened to their customers. and the full transcript if you want to see it. some of the nuance there is they said It's the old marketing theme So the question is, Andy Jassy versus Larry Ellison. I think he's going to be the best of course Oracle is doing the Cloud. so their metrics don't apply to the new guard, the Cloud has arrived, it is enterprise ready, There are a lot of customers who will only take If the metrics of a new guard is not I don't think we have it yet. It's on my zillion to-do list. It's not the new cool shiny, Now it's like we're booked we got two sets. the things that we are hearing from the different John: We've been at shows where there's This is the sixth year of the show, doing the land grab, they're long game is They're the center of an entire ecosystem. from now we are going to look back at an and the software round at the top of the stack So John, for me, server-less is going to deliver I don't really like the term but Cloud, we all hated that one too. and all the folks that support theCUBE

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Chris Cummings, Chasm Institute & Peter Smalls, Datos IO | CUBE Conversation with John Furrier


 

(motivating electronic music) >> Hello everyone, welcome to theCUBE. I'm John Furrier, the co-host and co-founder of Silicon Angle Media. We're here for a CUBE Conversation in our studios in Palo Alto, California. Here with two great guests inside the industry, to help illuminate the cloud computing conversation, really around what's coming up with Amazon re:Invent. But more importantly, the major advances happening in the digital transformation around IT and around developers and around cloud, and how that's impacting business. Our guests are Chris Comings, who's with the Chasm Group, consult and they help people, and former industry executive at NetApp, and (mumbles) the storage company. Peter Smails, the CMO of Datos.io data, and then he's the CMO there. Now, new progressive solutions. So guys, great solution. And Peter, I know you got news. We're gonna do another segment on your big news coming out, so we're gonna hold that off. >> Cool. >> The game has changed, right? >> Mm-hmm (affirmative). >> And we talked, with Chris and I had a one on one about this. But the industry conversation, there's people that are in the know, and people who are trying to figure out what's happening and how it impacts their business. CIO, CEOs, CDOs, chief data officers, chief security officers. There's a lot of things on the plate of businesses. >> Right. >> Big time. >> Right. >> So let's unpack this, and let's illuminate what it means. So cloud computing, Peter, what's your take on this, because Datos just takes a unique approach? I love your solution. A lot of people are liking this solution, but it's nuanced, because it's cloud-- >> Yeah. >> That's driving you. >> Yeah. >> What's the big driver? >> So the big driver, you said at the top of the discussion, the big driver is digital transformation. Digital transformation. Organizations are trying to be more data-driven. Okay, this is completely throwing, throwing traditional IT amok, because we're not living in the traditional world anymore of all my data sits within a single data center, I run my traditional monolithic applications. That's changed. The world is no longer running in a traditional four wall data center, and the world's moved away from the traditional view of scale-up architectures to elastic compute, shared nothing, elastic storage environment. So what's happening is, you've got the challenge of trying to essentially support traditional transformation initiatives, and it's just throwing all the underlying infrastructure foundations that an entire generation of IT professionals has known (laughs) into disarray. So everything's a little bit caddywhompus right now. >> Mm-hmm (affirmative), Chris? >> Well, and like you said, those people all have gone from being implementers to, they're moving to being developers. >> Right. >> And it completely changes their, it has to be a big change in their mindset. And it changes the management folks, the CIOs, the CDOs, the people that you interact with on a daily basis, right? >> Absolutely. >> Because these people are all trying to kind of come up to the next generation and get there. >> So you talked about, we got re:Invent coming up in a couple of weeks and, I think reinvent's a perfect term for this entire conversation, because everybody is reinventing themselves. The customer's reinventing themselves, the IT organizations are reinventing themselves, the individual roles within organizations are changing, and the whole evolution of dev ops versus traditional roles, so it is really-- >> And the vendors are all trying to reinvent themselves, too. >> Yeah, absolutely, absolutely. >> Well there's a lot of noise, so the customer's being bombarded with pitches. And if I here one more digital transformation pitch, without substance, I still don't understand. So in the spirit of trying to understand, first of all, I believe in digital transformation, but you can't just say the word, you gotta to prove it. But there's hard to prove a new approach or they've never seen it before. It's kind of like Steve Jobs would say, "If you want a Blackberry, that's a phone, "but the iPhone's not what you've seen before." But everyone loved it, changed the industry. That dynamic's happening in the cloud where for instance, your solution, some might not have seen before, but it's highly relevant to the user behavior expectations of the new environment. Okay, so this is the issue. What is the new environment specifically around digital transformation? Because I have an investment in storage. If I'm a customer, I bought a zillion drives from NetApp and EMC. I got data domain backup and, I got a perimeter, I have all this stuff, and now I've got this cloud thing bursting, and I got some analytics running there, and then I got the hot shot young developers banging out apps, and they want to put it in the cloud and... and security, I mean, what's going on? >> You wanna take that one first? And then I'll jump in. >> Can't I just buy more storage? >> Yeah. (Men laugh) Hey, just, no John, you don't just buy more storage, you upgrade from spinning to flash. I mean, that's really, >> There you go. >> That's really, really cutting edge right there. No I think what a lot of you see what they're doing is basically saying listen, for all this secondary, tertiary, quaternary, I mean, I didn't even know what that word was. But your second, your third, your fourth cuts of that data, move that all to the cloud, get that out of my environment. I'm not gonna be submersed in dealing with all of that anymore. Then maybe I can clear out some of my headaches, so I can actually focus on that primary cut, and what do I do about that primary cut? And that's where these completely new approaches come into play, and I, Peter I don't know if you call that hybrid, or multi-aire or what? But it is basically just trying to get some of that noise out of their system, so they can focus on the thing that's most valuable. >> So the way I would make that tangible John, is sort of, to us it all rolls down to the notion of the modern IT stack, okay? So essentially, the way you respond to digital transformation which, is all about being more agile, and some of the buzzwords you hear, but they're trying to be more, customers are trying to be, vendors are trying to be, or excuse me, customers or organizations are trying to be more customer-centric. They're trying to be more business driven, more data driven, okay great. If that's their initiative-- >> That's a mission. That's a mission. >> That's a mission. >> Yep. >> What that means for IT specifically is a fundamental rearchitecture of the underlying stack, okay, along a couple vectors, which is, organizations are building these new applications. They're fundamentally rearchitecting applications. What used to be a monolithic-oriented, traditional, relational, on-prem database is now running in a microservices, highly distributed configuration. That's vector number one, implication. Implication number two is we're absolutely in the mainstream of hybrid cloud, okay? You may be running all your apps on-prem, but you're still connected in some way to the cloud, for archiving, for BI, for TASDAV, whatever the case may be. And number three is the world just moved completely to an elastic, compute, shared nothing world. So we call that the modern IT stack. So the modern IT stack, modern infrastructure today-- >> Share nothing, you said? >> Shared nothing, the cloud is-- >> Oh, shared nothing. >> Yeah, shared nothing, shared nothing storage, shared nothing compute, that's that's, those are the foundations of a cloud based architecture. >> Is that called serverless? >> You could call it serverless as well. >> Okay. >> But, if you look at the modern IT stack, so to your point, the modern IT stack, modern infrastructure today is EC2. >> Mm-hmm (affirmative). >> Modern storage is S3. It could be object prem, object storage sitting on-prem. You know, modern applications are IOT. Modern, or our customer 360, IOT. Modern databases are dynamo DB. It's MongoDB, it's the number two-- >> Right. >> database in the cloud. So to answer your question very specifically, to make it tangible, that's to us the fundamental indication is, that new modern IT stack, throws storage into disarray, it throws data management into disarray-- >> It's an operational disruption. >> It's an operational disruption. >> All right, so let's backup for a second, because I think you nailed the thread I was trying to connect on. So let's take MongoDB, your reference to that being, where'd that come from? We all know why, the LAMP stack, it was one of the drivers. But developers drove that. >> That's right. >> So it wasn't the IT department recommending Mango. >> Right (laughs). >> so the developers were driving that because of ease of use. Now there's some scalability with Mango, we all know about, but what that means is, no one gives a crap if it can scale, because you already hit your product market fit. Then you could rearchitect, so you're seeing this use case of developers driving some of the behavior. >> Yes. >> Yes. >> Mm-hmm (affirmative). >> Hence containers, docker containers, and the role of Kubernetes. >> Kubernetes, yep. >> So if that's the case, how does an enterprise customer deal with that vector? Because now the developers are dictating the stacks. >> Mm-hmm (affirmative). >> Well, I-- >> Is it a free-for-all right now? I mean, this is... >> I think both of those guys are, think of it as they used to be warring factions, dev and ops, and the fact that we say the word dev ops right now is kind of a, it's kind of an oxymoron, right? Because they don't actually know each other and actually don't naturally talk to one another, and they go, "That's the other guy who's holding me back." >> Yeah, it's the old-- >> They look at, yeah, yeah. >> Goes over the fence. >> And so now, you've got folks that are really trying to, trying to bring it together a little bit more on that front and I think that, we're starting to see some technologies where people can say, "Not only can I use that "to accelerate my developments," so meets the dev criteria, but also the ops people say, "You know what, that stuff's not so bad. "I could actually work with that." >> Right, and then there's IT going, "Uh-oh," because they're basically sitting there on the catcher's side, so to your point it's, the dev ops, it is very much of an application-led environment. The tip of the spear for the new IT stack is absolutely application-led. And IT is challenged with essentially aligning to that, collaborating with that, and keeping up with that pace of change. >> And John, on this point, I think this is where, back to re:Invent, and really the role of AWS. This all started because of that. When a developer can just say, "I don't even know who those IT people are over there, "But I can spin up my S3 instance, "and I can start working against it." They start moving down the path, they show it to somebody, someone says, "Wow, that's great stuff, I want that." >> John: Yeah, right. >> Guess what? We need to make sure that that's enterprise class and scalable and then that's where that whole thing starts, and then it becomes that pull-ya-apart, "Oh God, what did these developer people do? "I'm gonna inherit this? "What the heck am I gonna do with it?" Now it's, we've gotta move that to be more symbiotic up front. >> I remember talking to both Pat Gelsinger and Andy Jassy years ago, I think maybe five years ago, and I asked the question, "What enables developers?" What is enabling point? Does infrastructure dictate developer behavior? Or do developers dictate infrastructure behavior? This was years ago, when the dev ops was an early-on movement. Clearly the vote is there. Developers are driving infrastructure. Hence the dev ops infrastructure, >> Absolutely. >> Yeah. >> as code model, that's proven. Jassy was interesting because he looked at it that way and said, "Yeah, we saw the same thing," and they've never wavered, Amazon's stayed on the course, and they've just been running like a machine, like a, just pounding it out. I asked Pat Gelsinger, he once positioned the AWS as the developer cloud. Kinda in, I wouldn't say depositioning them, but he was basically pointing out, they have a developer cloud. Now Amazon's the enterprise cloud. >> Mm-hmm (affirmative). >> Because they've developers are now a big driver of that, and the scale with data is actually turning out to be a better security environment. >> Right. >> For cyber. >> Right, it might just-- >> So it's cloud's winning. >> Cloud is winning and just sort of just take that one step further. It's always ultimately, the winner's going to, it's Darwinism, it's like the winner's gonna be the one with the richest ecosystem. And AWS is becoming that enterprise eco. And you could argue, I mean, GCP's fighting to be in there, Oracle's not going to go quietly into that dark night. You've got multiple public cloud vendors. >> That's right. >> Yeah. >> But the reality is that he who has the biggest, he or she who has the biggest ecosystem is gonna win, and that's right now is AWS driving that bus. >> All right, so I need to see those glasses for a second, and then want to go into another line of question here. (men laugh) >> You may use those. >> Oh who's, oh you put them on, all right good, as long as he's wearing them. >> He that wear-- >> You know, on that front too, on that front too, I would think we started back where VM was the big new thing, and here we go with VM's, and then all of a sudden we're coming up and we're saying, "Yeah, now there's containers." And so now we're gonna see this move to, we want to micro-package these services, and be able to aggregate them. Well you know the average IT shop that I would be talking to out there is just still trying to figure out, how do they put together their on-prem and their AWS instance? So this notion of hybrid is where most of these large enterprises are. We see a lot of terminology out there and a lot of vendors talking about multi-cloud. But multi-cloud is really just taking an option on the future and saying, "I'm not locked into you, AWS, "even though I am locked into you 100% right now. "I don't want to be forever in the future." >> It's a value statement that they're gesturing. >> That's right. >> Good segue. >> Chris: But it's not a practical implementation piece. >> I got my nerd glasses on so-- >> Peter: Strap in for something, here we go. I got my nerd glasses, so next question, we'll go a little nerdy, because this is important one. I put out at my crowd chat for Amazon, so to crowdchat.net/awsreinvent it's open, I have a lot of questions on there. Feel free to weigh in, it's an influencer-only chat, so no consumers, so I asked the question, and this is to the value statement, because multi-cloud is basically telegraphing lock-in. We don't want lock-in. >> Right. >> But we want love choice. If you have good choice and good value, we'll go there so it's a value equation. So the question I said is, where do you, this is a question I put on crowd-chat, I'll ask you guys. Where do you see the value that cloud creates for customers in the next 24 months? #cloud So the first response was from Subbu Allamaraju, who's the CIO at Expedia. He writes, "Agility from the service "ecosystem and rapid second-order architecture "architectural changes thereby clearing technical debt." And the second one from Grant Chase, "Born on the cloud apps already here. "Next wave migrating of existing apps." And then Maddoux Tsukahara said, "Legacy SASS applications will be disrupted "by cloud microservices, serverless, "and AI and machine learning." So we start to see the pattern. Your thoughts? Value creation, in the cloud, is gonna be what? >> So I think they're hitting on the right trends. I would go back to the first one which is "How do I get this on-prem stuff "that's driving me crazy, consuming all of my resources "in terms of maintenance and upgrades? "And then optimizing my environment for that." Which ones of those are core? And which ones of those are really kind of ancillary? I've gotta have them, but I really don't want them. If I didn't have to use them, I'd get rid of them. Take all, just do that homework. Separate the two cleanly. Move ancillary to the cloud, and move on. >> Peter: Yeah, yeah. >> So service ecosystem he nailed, I love, by the way, I agree with you, that was my favorite answer. And rapid second-order architecture changes. This speaks to what datos.io is doing. Because you guys, what you're in, the tornado that you're in, kind of just a play on the Chasm group here. You guys have a solution that has got visibility into some of the real dynamics of the environmental environment. >> Check. >> People, tech, stack, et cetera. >> Yeah, yeah. >> So what are some of the things that you're seeing that point to these second or level architectural changes? >> Well you mentioned, a couple different things, which is, you mentioned the notion of technical debt, which is indirectly what you were just talking about, the ability to get rid of my technical debt. It's an easy way, it eliminates my barrier to answering to creating net new applications. So without having to sort of, I avoid the innovator's dilemma if you will, because I can build these net new applications, which are the things I have to to drive my digital transformation, et cetera. I can do that in a very cost-effective and agile way. Meanwhile, sort of ignoring the old world. Then what I'll do is I'll go back, and I'll worry about the old stuff, and I'll start migrating some of that old stuff to the cloud. So in the context of, yeah, so what we see from a Datos IO perspective, in the context of data management, is that one, applications drive the stack, like you said earlier, it's absolutely, the application's at the tip of the spear, driving the stack. Organizations are building net new applications that are cloud native, okay? And they're built on the new modern IT stack, and at the same time, they're also taking their legacy application, so I like that second answer as well which is, modern cloud applications are here. The interesting thing is, you say modern cloud apps, modern cloud apps don't have to run in the cloud. >> That's right. >> We've got customers that are running their next gen app-- >> It's an operating model. >> It's an operating model. We've got customers running 100% on-prem. Their econ number stuff runs on-prem, then you have people that run in the cloud. So it's a mindset, it's an operating model. So you've got folks absolutely deploying these cloud-native apps. >> Well, it's an architectural model too, it's how they are deploying and servicing apps. >> And ultimately, it comes down to the architectural model. That's what shifted, and that world is very infrastructure. The other thing I would add to the cloud thing is if you do it right, the cloud actually can give you architectural independence and cloud independence, but you can't be focused on the infrastructure level. You've gotta focus at the application level, because then you can be agnostic, until they're online. >> So Peter you, you guys are disrupting a very large space, backup and recovery in the cloud which you guys are doing. >> Check. >> And the application database layer is a very progressive solution. So I love your approach, but you're talking about disrupting the data domains of the world. We're talking about big whales. >> Yeah. >> Big incumbents that are built around four walls in the data center. >> Check. >> Mm-hmm (affirmative), yep. >> What are you seeing? What's the makeup? What's the personnel of the customers look like? If dev ops is happening, which we agree it is, and the the evidence is there clearly, they're not 50 year old backup and recovery guys. They're young guns, they're probably not thinking about waking up every day with their coffee, say, "Hmm, what am I gonna do with backup today?" >> Yeah. >> Mm-hmm (affirmative). >> They're waking up saying, "Hey, I'm gonna drive some more machine learning "and AI in my apps." >> Yep. >> "And I'm gonna provide workflow movement to--" >> And you said breakfast was some, you said that. >> Adopt this microservice. >> I had the craziest dream last night. It was microservices, what? >> Yeah. >> Yeah, so I can answer that two ways. There's the technology side of it. Fun little tidbit, average age of the traditional backup and recovery software architecture, about 20 years. >> Hmm. >> Architected well before the mainstream advent of the cloud or certainly modern applications. >> Hold on, the person's 20 years old? Or it's 20 years of architecture? >> No, the architecture of the software. >> Okay. >> The solutions, or come up, the point is they've been around for awhile. >> It's old. It's old. >> It's old, fair enough. >> Yeah, and 20 years-- >> So on the technology side, that's a dilemma. On the persona side, you're absolutely right as well. These are, it's the application folks that are driving the conversation, that our applications dictate the IT stack. They're building these new architectures, which have all these implications on the infrastructure. >> All right, so I'm gonna play devil's advocate, just because I want to connect the dots. And again, illuminate what I think the problem is that you have. One is, okay I'm a CIO. Hey, he's my storage guy. Who the hell are you, young gun? Complaining about your backup and recovery. He recommends all flash arrays in the data center provisioned in a VSAN environment, whatever that's going on. Who are you? You're just nothing to me. You don't make that decision. >> I'm the guy that can give you all the visibility to your data to make you smarter and more agile as a company. I can save you money. I can make this company more market-- >> So what do I need to do differently? If I'm the CIO, I don't want to make these, or these architectural calls based upon old dogma or old reporting lines. This is an example. I go to him, he's my storage guy. Who are you? I already built you the dev ops environment. He runs storage and so, you're impacted as a developer. So how do you guys talk to that guy? What does the CXO have to do differently to adapt to the new environment? >> I'll take that and then you can-- >> Please. >> You know, jump in. So I think what you see is, you see the proliferation of new personas. Like you see chief transformation officers, you see chief digital officers. You see system architects and DBAs getting a more prominent role in the conversation. So the successful CIOs and technology officers are the ones that are essentially gonna get the cowboys and the Indians to collaborate more closely, because they have to, because the folks that were over in the corner that used to get laughed at, building these, oh mangos and these new applications and such, they're the ones holding the keys to the future. So the successful technologists are gonna be the ones that marry those personas from the application side of the house with the traditional storage, infrastructure folks as well. You successfully do that, then you can be more, then you can move more quickly forward. >> Yeah, that's right. >> What do you think? >> Well I think some of it's gonna come back down to economics, too. And I agree with that move which is, I talked to over a hundred CIOs and their staff in the last year. I had one conversation where the person said, "You know what? "The chief complaint about me as CIO "is I'm not spending enough money." And I thought to myself, "Sounds like a company that I should put some bucks into, "because they must be doing really, really well." Everybody else is looking at it saying, "You know what? "I'm under pressure to adopt the cloud, "because there's a belief out there "that the cloud is gonna be so much less expensive "than what they've done in the past." And then I think they find that it's not, that it's not just the one size fits all answer to that. >> Right. >> And so as a consequence, you're gonna have people say, Listen, this money printing operation, or this funnel out the door to, whether it's EMC or NetApp 4, or whatever it may be, whatever storage vendor for backup architecture, they've got to stop that funnel. Because they've got to take what they were spending there and move it to the things that are going to make money for them, not just gonna hold on to it, and de-risk their enterprise. >> I'm here with two industry leaders, Chris Comings and Peter Smails, talking about the impact of infrastructure technologies, and app development in the cloud for businesses. It's a great conversation, and our final point, I wanna just get to, I know we're running on some time here but we wanna go a little further. I think this is awesome. That's for taking the time to share it out. >> It's great. >> One of my other questions I put on my crowd chat was, a true or false and comment question. Here's the statement: Serverless computing will become mainstream, will come to mainstream private cloud, true or false, comment. Subbu said, "False, adoption and success "of serverless patterns depend almost entirely "on the strength of the ecosystem "that the data center lacks." Interesting comment. I was kinda leaning, I go, "I was leaning towards true." But I don't have enough insight on this, because I'm waffling between true or false. I love serverless, I love the idea of, notion of resources that are just programmable. But what is the state of serverless? I mean, is he right? Is that that there's not enough ecosystem in the data center areas or... >> You wanna go first? >> Well, I'd just say that I would, I would just call out two things on that front. One is, I think you need a lot more germination of microservices that are out there in order to be able to put that all together. That's one aspect. We're seeing that growth come rapidly. The other thing is, now your security is beholden to the lowest common denominator. The security of that individual microservice. So I think you're gonna have some fits and starts here as we move down that path because, boy oh boy, the last thing I wanna do is get all modern but at the same time, put myself at a greater amount of risk. >> I thought the comment at the end was, I think it's true. I thought it was interesting what he said at the end. He said, "The ecosystem that the data center lacks." I would contend that potentially, the ecosystem that the cloud has would support that. >> Yeah. >> Because the cloud, by definition is, it's a shared-nothing world. >> Right. >> You know? >> So, he also comments, someone said, Lambda, "My Expedia is that Lambda's growth "is almost entirely due to the power "of the ecosystem of services, "which is one of the key points," and he points to his blog post. Stu Miniman, our Wikibon analyst weighed in, because Stu's on this big time. "Service will definitely be used for edge applications. "Currently don't see use case for general data center usage." >> Mm-hmm (affirmative). >> So edge of the network. Again, good point? This edge of the network thing helps you, because most people are using cloud for edge. >> Peter: Right. >> So this IOT, which is, an iterative things, is an edge of the network. >> Yeah, yeah. >> Whether it's devices, sensors, industrial equipment, or people's devices on their bodies. >> Yeah. >> It's a huge data source. >> Absolutely. >> Cloud's rolling that up. Or a cloud-like infrastructure. >> Well but it's not necessarily rolling it up. It's just connecting all the dots as to where you can put storage and you can put compute where the data is. Or you can move the data to where the storage and the compute is. So it's not, I mean, yes there's core and edge, that's absolutely true, but the notion of rollup isn't necessarily true. It's not necessarily the cloud enables me to do all this colossal aggregation. It's I basically distribute my compute, I distribute my storage. >> Well, when I say rollup, I'm assuming there's some sort of architectural thing. >> Okay, fair. >> But this fits into your wheelhouse, I think. But I just connecting the dots. That's why it's a question for you is, it would make sense for a solution like DATOS to be there because, That's a application so you-- >> Absolutely. >> You back up IOT? >> Oh absolutely. We backup IOT, but we basically backup any modern cloud application. And by definition, what does that mean? >> So IOT's and app for you. >> IOT, absolutely IOT's-- >> Not necessarily a-- >> So the technically where we plug in is, we plugin at the database level. And the databases basically, are the underlying infrastructure that support the applications. So in the case of IOT, those are typically very highly distributed across GIOS, absolutely we protect them. >> So we were just talking earlier about the words flexibility, manageability, agility. That's kind of vanilla words that everyone uses these days. But in essence, you're actually really doing it. Right, so. >> Thanks for that setup. Yes, we actually do all those buzz words. >> So Chris recommends, I recommend that you call it, hyper flexibility. >> Yeah. >> Or microflexibility. >> Or ultra. >> Or ultra flexibility. >> Or go mega. Just go mega right now. Or uber and steal a little of that, although that's kind of out of favor right now. >> Not, uber is-- >> Uber we wanna let that one kind of fly by. >> But remember we also talked before, we thought we were spot on with our product being branded RecoverX. We thought we were really in the spot with the whole, you know. >> Your name is awesome. RecoverX is a great brand. >> So we're gonna stick with that for now before we-- >> Good branding, RecoverX, Data IOS. Chris, thanks for coming on. Final comment, any words on the storage industry as it evolved? You mentioned earlier, just call it flash. Certainly, all flash arrays are doing well. Pure Storage went public. Flash is a standard. >> Yeah. >> It has benefits. Where does the flash storage go with all this cloud value coming over the top? >> Well I think, you know, there's gonna be a couple. I have one comment on that which is, we see what flash is doing at the array level, and now we're gonna see what NVME does at the cash layer, for allowing this access to information. You think about, I want to run a singular query, but some of that data is here, there, everywhere, but I've gotta have a level of performance that allows me to actually run it, and get an answer from it. And so that's where that comes into play. I think we're gonna see a whole host of folks flooding into that space, to try and improve performance, but not only improve performance, but enable that whole distribution model. >> Yeah, and I would just pick up on more persona-centric thing which is, the message to the traditional IT shops is it is all about collaboration. The folks over in the corner, the application folks, it is absolutely all about getting more closely aligned, because cloud is here. >> Yeah. >> Multicloud, hybrid cloud, call it whatever you want, is here. The traditional IT stack is absolutely being disrupted, and it's all about embracing this application-centric, data-driven view of the world. That's the future, traditional IT's got to align with that, and collaborate and drive that whole thing forward. >> That's a great, I agree 100% what you guys just said, great comment. I would just say Wikibon calls it unigrid, which is, I'll rename it hypergrid, meaning it's just one system, to your point. Private, public, it's all cloud-like. >> Absolutely. >> Yeah, it doesn't matter where it goes. Okay guys, thanks for the thought leadership. Peter Smails and Chris Cummings here, breaking down the industry landscape on storage infrastructure, application developers, in context the cloud. This is theCUBE conversation. I'm John Furrier, thanks for watching. (motivating electronic music)

Published Date : Nov 16 2017

SUMMARY :

and (mumbles) the storage company. But the industry conversation, and let's illuminate what it means. and the world's moved away from Well, and like you said, those people And it changes the management folks, kind of come up to the next and the whole evolution of dev ops And the vendors So in the spirit of trying to understand, And then I'll jump in. Hey, just, no John, you move that all to the cloud, and some of the buzzwords you hear, That's a mission. So the modern IT stack, shared nothing compute, that's that's, the modern IT stack, It's MongoDB, it's the number two-- database in the cloud. because I think you nailed the thread So it wasn't the IT so the developers and the role of Kubernetes. So if that's the case, I mean, this is... dev and ops, and the fact that we say yeah, yeah. so meets the dev criteria, so to your point it's, the dev ops, and really the role of AWS. "What the heck am I gonna do with it?" and I asked the question, the AWS as the developer cloud. and the scale with data is actually gonna be the one with But the reality is that to see those glasses Oh who's, oh you put forever in the future." that they're gesturing. Chris: But it's not a so no consumers, so I asked the question, So the question I said is, where do you, hitting on the right trends. of the real dynamics of is that one, applications drive the stack, that run in the cloud. and servicing apps. the cloud actually can give you backup and recovery in the cloud And the application database layer that are built around four and the the evidence is there clearly, "and AI in my apps." And you said breakfast I had the craziest dream last night. age of the traditional advent of the cloud or been around for awhile. It's old. that are driving the conversation, the problem is that you have. I'm the guy that can give you What does the CXO have to do differently the keys to the future. that it's not just the one size fits all and move it to the That's for taking the "that the data center lacks." is get all modern but at the same time, that the data center lacks." Because the cloud, by definition is, "which is one of the key points," So edge of the network. is an edge of the network. Whether it's devices, Cloud's rolling that up. It's not necessarily the cloud enables me I'm assuming there's some But I just connecting the dots. And by definition, what does that mean? So in the case of IOT, earlier about the words Thanks for that setup. recommend that you call it, although that's kind of that one kind of fly by. with the whole, you know. RecoverX is a great brand. Flash is a standard. Where does the flash storage go doing at the array level, the message to the traditional IT shops That's the future, traditional what you guys just said, great comment. in context the cloud.

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