Gunnar Hellekson, Red Hat & Adnan Ijaz, AWS | AWS re:Invent 2022
(bright music) >> Hello everyone. Welcome to theCUBE's coverage of AWS re:Invent 22. I'm John Furrier, host of theCUBE. Got some great coverage here talking about software supply chain and sustainability in the cloud. We've got a great conversation. Gunnar Hellekson, vice president and general manager at Red Hat Enterprise Linux and Business Unit of Red Hat. Thanks for coming on. And Adnan Ijaz, director of product management of commercial software services, AWS. Gentlemen, thanks for joining me today. >> It's a pleasure. (Adnan speaks indistinctly) >> You know, the hottest topic coming out of Cloud Native developer communities is slide chain software sustainability. This is a huge issue. As open source continues to power away and fund and grow this next generation modern development environment, you know, supply chain, you know, sustainability is a huge discussion because you got to check things out, what's in the code. Okay, open source is great, but now we got to commercialize it. This is the topic, Gunnar, let's get in with you. What are you seeing here and what's some of the things that you're seeing around the sustainability piece of it? Because, you know, containers, Kubernetes, we're seeing that that run time really dominate this new abstraction layer, cloud scale. What's your thoughts? >> Yeah, so I, it's interesting that the, you know, so Red Hat's been doing this for 20 years, right? Making open source safe to consume in the enterprise. And there was a time when in order to do that you needed to have a long term life cycle and you needed to be very good at remediating security vulnerabilities. And that was kind of, that was the bar that you had to climb over. Nowadays with the number of vulnerabilities coming through, what people are most worried about is, kind of, the providence of the software and making sure that it has been vetted and it's been safe, and that things that you get from your vendor should be more secure than things that you've just downloaded off of GitHub, for example. Right? And that's a place where Red Hat's very comfortable living, right? Because we've been doing it for 20 years. I think there's another aspect to this supply chain question as well, especially with the pandemic. You know, we've got these supply chains have been jammed up. The actual physical supply chains have been jammed up. And the two of these issues actually come together, right? Because as we go through the pandemic, we've got these digital transformation efforts, which are in large part, people creating software in order to manage better their physical supply chain problems. And so as part of that digital transformation, you have another supply chain problem, which is the software supply chain problem, right? And so these two things kind of merge on these as people are trying to improve the performance of transportation systems, logistics, et cetera. Ultimately, it all boils down to, both supply chain problems actually boil down to a software problem. It's very interesting. >> Well, that is interesting. I want to just follow up on that real quick if you don't mind. Because if you think about the convergence of the software and physical world, you know, that's, you know, IOT and also hybridcloud kind of plays into that at scale, this opens up more surface area for attacks, especially when you're under a lot of pressure. This is where, you know, you have a service area on the physical side and you have constraints there. And obviously the pandemic causes problems. But now you've got the software side. How are you guys handling that? Can you just share a little bit more of how you guys looking at that with Red Hat? What's the customer challenge? Obviously, you know, skills gaps is one, but, like, that's a convergence at the same time more security problems. >> Yeah, yeah, that's right. And certainly the volume of, if we just look at security vulnerabilities themselves, just the volume of security vulnerabilities has gone up considerably as more people begin using the software. And as the software becomes more important to, kind of, critical infrastructure. More eyeballs around it and so we're uncovering more problems, which is kind of, that's okay, that's how the world works. And so certainly the number of remediations required every year has gone up. But also the customer expectations, as I mentioned before, the customer expectations have changed, right? People want to be able to show to their auditors and to their regulators that no, in fact, I can show the providence of the software that I'm using. I didn't just download something random off the internet. I actually have like, you know, adults paying attention to how the software gets put together. And it's still, honestly, it's still very early days. I think as an industry, I think we're very good at managing, identifying remediating vulnerabilities in the aggregate. We're pretty good at that. I think things are less clear when we talk about, kind of, the management of that supply chain, proving the providence, and creating a resilient supply chain for software. We have lots of tools, but we don't really have lots of shared expectations. And so it's going to be interesting over the next few years, I think we're going to have more rules are going to come out. I see NIST has already published some of them. And as these new rules come out, the whole industry is going to have to kind of pull together and really rally around some of this shared understanding so we can all have shared expectations and we can all speak the same language when we're talking about this problem. >> That's awesome. Adnan, Amazon web service is obviously the largest cloud platform out there. You know, the pandemic, even post pandemic, some of these supply chain issues, whether it's physical or software, you're also an outlet for that. So if someone can't buy hardware or something physical, they can always get to the cloud. You guys have great network compute and whatnot and you got thousands of ISVs across the globe. How are you helping customers with this supply chain problem? Because whether it's, you know, I need to get in my networking gears and delay, I'm going to go to the cloud and get help there. Or whether it's knowing the workloads and what's going on inside them with respect to open source. 'Cause you've got open source, which is kind of an external forcing function. You've got AWS and you got, you know, physical compute stores, networking, et cetera. How are you guys helping customers with the supply chain challenge, which could be an opportunity? >> Yeah, thanks John. I think there are multiple layers to that. At the most basic level, we are helping customers by abstracting away all these data center constructs that they would have to worry about if they were running their own data centers. They would have to figure out how the networking gear, you talk about, you know, having the right compute, right physical hardware. So by moving to the cloud, at least they're delegating that problem to AWS and letting us manage and making sure that we have an instance available for them whenever they want it. And if they want to scale it, the capacity is there for them to use. Now then, so we kind of give them space to work on the second part of the problem, which is building their own supply chain solutions. And we work with all kinds of customers here at AWS from all different industry segments, automotive, retail, manufacturing. And you know, you see the complexity of the supply chain with all those moving pieces, like hundreds and thousands of moving pieces, it's very daunting. And then on the other hand, customers need more better services. So you need to move fast. So you need to build your agility in the supply chain itself. And that is where, you know, Red Hat and AWS come together. Where we can enable customers to build their supply chain solutions on platforms like Red Hat Enterprise Linux RHEL or Red Hat OpenShift on AWS, we call it ROSA. And the benefit there is that you can actually use the services that are relevant for the supply chain solutions like Amazon managed blockchain, you know, SageMaker. So you can actually build predictive analytics, you can improve forecasting, you can make sure that you have solutions that help you identify where you can cut costs. And so those are some of the ways we're helping customers, you know, figure out how they actually want to deal with the supply chain challenges that we're running into in today's world. >> Yeah, and you know, you mentioned sustainability outside of software sustainability, you know, as people move to the cloud, we've reported on SiliconANGLE here in theCUBE, that it's better to have the sustainability with the cloud because then the data centers aren't using all that energy too. So there's also all kinds of sustainability advantages. Gunnar, because this is kind of how your relationship with Amazon's expanded. You mentioned ROSA, which is Red Hat, you know, on OpenShift, on AWS. This is interesting because one of the biggest discussions is skills gap, but we were also talking about the fact that the humans are a huge part of the talent value. In other words, the humans still need to be involved. And having that relationship with managed services and Red Hat, this piece becomes one of those things that's not talked about much, which is the talent is increasing in value, the humans, and now you got managed services on the cloud. So we'll look at scale and human interaction. Can you share, you know, how you guys are working together on this piece? 'Cause this is interesting, 'cause this kind of brings up the relationship of that operator or developer. >> Yeah, yeah. So I think there's, so I think about this in a few dimensions. First is that it's difficult to find a customer who is not talking about automation at some level right now. And obviously you can automate the processes and the physical infrastructure that you already have, that's using tools like Ansible, right? But I think that combining it with the elasticity of a solution like AWS, so you combine the automation with kind of elastic and converting a lot of the capital expenses into operating expenses, that's a great way actually to save labor, right? So instead of like racking hard drives, you can have somebody do something a little more like, you know, more valuable work, right? And so, okay, but that gives you a platform. And then what do you do with that platform? You know, if you've got your systems automated and you've got this kind of elastic infrastructure underneath you, what you do on top of it is really interesting. So a great example of this is the collaboration that we had with running the RHEL workstation on AWS. So you might think, like, well why would anybody want to run a workstation on a cloud? That doesn't make a whole lot of sense. Unless you consider how complex it is to set up, if you have, the use case here is like industrial workstations, right? So it's animators, people doing computational fluid dynamics, things like this. So these are industries that are extremely data heavy. Workstations have very large hardware requirements, often with accelerated GPUs and things like this. That is an extremely expensive thing to install on-premise anywhere. And if the pandemic taught us anything, it's if you have a bunch of very expensive talent and they all have to work from home, it is very difficult to go provide them with, you know, several tens of thousands of dollars worth of workstation equipment. And so combine the RHEL workstation with the AWS infrastructure and now all that workstation computational infrastructure is available on demand and available right next to the considerable amount of data that they're analyzing or animating or working on. So it's a really interesting, it was actually, this is an idea that was actually born with the pandemic. >> Yeah. >> And it's kind of a combination of everything that we're talking about, right? It's the supply chain challenges of the customer, it's the lack of talent, making sure that people are being put to their best and highest use. And it's also having this kind of elastic, I think, OpEx heavy infrastructure as opposed to a CapEx heavy infrastructure. >> That's a great example. I think that illustrates to me what I love about cloud right now is that you can put stuff in the cloud and then flex what you need, when you need it, in the cloud rather than either ingress or egress of data. You just get more versatility around the workload needs, whether it's more compute or more storage or other high level services. This is kind of where this next gen cloud is going. This is where customers want to go once their workloads are up and running. How do you simplify all this and how do you guys look at this from a joint customer perspective? Because that example I think will be something that all companies will be working on, which is put it in the cloud and flex to whatever the workload needs and put it closer to the compute. I want to put it there. If I want to leverage more storage and networking, well, I'll do that too. It's not one thing, it's got to flex around. How are you guys simplifying this? >> Yeah, I think, so, I'll give my point of view and then I'm very curious to hear what Adnan has to say about it. But I think about it in a few dimensions, right? So there is a technically, like, any solution that Adnan's team and my team want to put together needs to be kind of technically coherent, right? Things need to work well together. But that's not even most of the job. Most of the job is actually ensuring an operational consistency and operational simplicity, so that everything is, the day-to-day operations of these things kind of work well together. And then also, all the way to things like support and even acquisition, right? Making sure that all the contracts work together, right? It's a really... So when Adnan and I think about places of working together, it's very rare that we're just looking at a technical collaboration. It's actually a holistic collaboration across support, acquisition, as well as all the engineering that we have to do. >> Adnan, your view on how you're simplifying it with Red Hat for your joint customers making collaborations? >> Yeah, Gunnar covered it well. I think the benefit here is that Red Hat has been the leading Linux distribution provider. So they have a lot of experience. AWS has been the leading cloud provider. So we have both our own points of view, our own learning from our respective set of customers. So the way we try to simplify and bring these things together is working closely. In fact, I sometimes joke internally that if you see Gunnar and my team talking to each other on a call, you cannot really tell who belongs to which team. Because we're always figuring out, okay, how do we simplify discount experience? How do we simplify programs? How do we simplify go to market? How do we simplify the product pieces? So it's really bringing our learning and share our perspective to the table and then really figure out how do we actually help customers make progress. ROSA that we talked about is a great example of that, you know, together we figured out, hey, there is a need for customers to have this capability in AWS and we went out and built it. So those are just some of the examples in how both teams are working together to simplify the experience, make it complete, make it more coherent. >> Great, that's awesome. Next question is really around how you help organizations with the sustainability piece, how to support them simplifying it. But first, before we get into that, what is the core problem around this sustainability discussion we're talking about here, supply chain sustainability, what is the core challenge? Can you both share your thoughts on what that problem is and what the solution looks like and then we can get into advice? >> Yeah. Well from my point of view, it's, I think, you know, one of the lessons of the last three years is every organization is kind of taking a careful look at how resilient it is, or I should say, every organization learned exactly how resilient it was, right? And that comes from both the physical challenges and the logistics challenges that everyone had, the talent challenges you mentioned earlier. And of course the software challenges, you know, as everyone kind of embarks on this digital transformation journey that we've all been talking about. And I think, so I really frame it as resilience, right? And resilience at bottom is really about ensuring that you have options and that you have choices. The more choices you have, the more options you have, the more resilient you and your organization is going to be. And so I know that's how I approach the market. I'm pretty sure that's how Adnan is approaching the market, is ensuring that we are providing as many options as possible to customers so that they can assemble the right pieces to create a solution that works for their particular set of challenges or their unique set of challenges and unique context. Adnan, does that sound about right to you? >> Yeah, I think you covered it well. I can speak to another aspect of sustainability, which is becoming increasingly top of mind for our customers. Like, how do they build products and services and solutions and whether it's supply chain or anything else which is sustainable, which is for the long term good of the planet. And I think that is where we have also been very intentional and focused in how we design our data center, how we actually build our cooling system so that those are energy efficient. You know, we are on track to power all our operations with renewable energy by 2025, which is five years ahead of our initial commitment. And perhaps the most obvious example of all of this is our work with ARM processors, Graviton3, where, you know, we are building our own chip to make sure that we are designing energy efficiency into the process. And you know, the ARM Graviton3 processor chips, they are about 60% more energy efficient compared to some of the CD6 comparable. So all those things that also we are working on in making sure that whatever our customers build on our platform is long term sustainable. So that's another dimension of how we are working that into our platform. >> That's awesome. This is a great conversation. You know, the supply chain is on both sides, physical and software. You're starting to see them come together in great conversations. And certainly moving workloads to the cloud and running them more efficiently will help on the sustainability side, in my opinion. Of course, you guys talked about that and we've covered it. But now you start getting into how to refactor, and this is a big conversation we've been having lately is as you not just lift and shift, but replatform it and refactor, customers are seeing great advantages on this. So I have to ask you guys, how are you helping customers and organizations support sustainability and simplify the complex environment that has a lot of potential integrations? Obviously API's help of course, but that's the kind of baseline. What's the advice that you give customers? 'Cause you know, it can look complex and it becomes complex, but there's an answer here. What's your thoughts? >> Yeah, I think, so whenever I get questions like this from customers, the first thing I guide them to is, we talked earlier about this notion of consistency and how important that is. One way to solve the problem is to create an entirely new operational model, an entirely new acquisition model, and an entirely new stack of technologies in order to be more sustainable. That is probably not in the cards for most folks. What they want to do is have their existing estate and they're trying to introduce sustainability into the work that they are already doing. They don't need to build another silo in order to create sustainability, right? And so there has to be some common threads, there has to be some common platforms across the existing estate and your more sustainable estate, right? And so things like Red Hat Enterprise Linux, which can provide this kind of common, not just a technical substrate, but a common operational substrate on which you can build these solutions. If you have a common platform on which you are building solutions, whether it's RHEL or whether it's OpenShift or any of our other platforms, that creates options for you underneath. So that in some cases maybe you need to run things on-premises, some things you need to run in the cloud, but you don't have to profoundly change how you work when you're moving from one place to another. >> Adnan, what's your thoughts on the simplification? >> Yeah, I mean, when you talk about replatforming and refactoring, it is a daunting undertaking, you know, especially in today's fast paced world. But the good news is you don't have to do it by yourself. Customers don't have to do it on their own. You know, together AWS and Red Hat, we have our rich partner ecosystem, you know, AWS has over 100,000 partners that can help you take that journey, the transformation journey. And within AWS and working with our partners like Red Hat, we make sure that we have- In my mind, there are really three big pillars that you have to have to make sure that customers can successfully re-platform, refactor their applications to the modern cloud architecture. You need to have the rich set of services and tools that meet their different scenarios, different use cases. Because no one size fits all. You have to have the right programs because sometimes customers need those incentives, they need those, you know, that help in the first step. And last but not least, they need training. So all of that, we try to cover that as we work with our customers, work with our partners. And that is where, you know, together we try to help customers take that step, which is a challenging step to take. >> Yeah, you know, it's great to talk to you guys, both leaders in your field. Obviously Red Hats, I remember the days back when I was provisioning and loading OSs on hardware with CDs, if you remember those days, Gunnar. But now with the high level services, if you look at this year's reinvent, and this is kind of my final question for the segment is, that we'll get your reaction to, last year we talked about higher level service. I sat down with Adam Saleski, we talked about that. If you look at what's happened this year, you're starting to see people talk about their environment as their cloud. So Amazon has the gift of the CapEx, all that investment and people can operate on top of it. They're calling that environment their cloud. Okay? For the first time we're seeing this new dynamic where it's like they have a cloud, but Amazon's the CapEx, they're operating. So, you're starting to see the operational visibility, Gunnar, around how to operate this environment. And it's not hybrid, this, that, it's just, it's cloud. This is kind of an inflection point. Do you guys agree with that or have a reaction to that statement? Because I think this is, kind of, the next gen supercloud-like capability. We're going, we're building the cloud. It's now an environment. It's not talking about private cloud, this cloud, it's all cloud. What's your reaction? >> Yeah, I think, well, I think it's very natural. I mean, we use words like hybridcloud, multicloud, I guess supercloud is what the kids are saying now, right? It's all describing the same phenomena, right? Which is being able to take advantage of lots of different infrastructure options, but still having something that creates some commonality among them so that you can manage them effectively, right? So that you can have, kind of, uniform compliance across your estate. So that you can have, kind of, you can make the best use of your talent across the estate. I mean this is, it's a very natural thing. >> John: They're calling it cloud, the estate is the cloud. >> Yeah. So yeah, so fine, if it means that we no longer have to argue about what's multicloud and what's hybridcloud, I think that's great. Let's just call it cloud. >> Adnan, what's your reaction, 'cause this is kind of the next gen benefits of higher level services combined with amazing, you know, compute and resource at the infrastructure level. What's your view on that? >> Yeah, I think the construct of a unified environment makes sense for customers who have all these use cases which require, like for instance, if you are doing some edge computing and you're running WS outpost or you know, wavelength and these things. So, and it is fair for customer to think that, hey, this is one environment, same set of tooling that they want to build that works across all their different environments. That is why we work with partners like Red Hat so that customers who are running Red Hat Enterprise Linux on-premises and who are running in AWS get the same level of support, get the same level of security features, all of that. So from that sense, it actually makes sense for us to build these capabilities in a way that customers don't have to worry about, okay, now I'm actually in the AWS data center versus I'm running outpost on-premises. It is all one. They just use the same set of CLI, command line APIs and all of that. So in that sense it actually helps customers have that unification so that consistency of experience helps their workforce and be more productive versus figuring out, okay, what do I do, which tool I use where? >> Adnan, you just nailed it. This is about supply chain sustainability, moving the workloads into a cloud environment. You mentioned wavelength, this conversation's going to continue. We haven't even talked about the edge yet. This is something that's going to be all about operating these workloads at scale and all with the cloud services. So thanks for sharing that and we'll pick up that edge piece later. But for re:Invent right now, this is really the key conversation. How to make the sustained supply chain work in a complex environment, making it simpler. And so thanks you for sharing your insights here on theCUBE. >> Thanks, thanks for having us. >> Okay, this is theCUBE's coverage of AWS re:Invent 22. I'm John Furrier, your host. Thanks for watching. (bright music)
SUMMARY :
sustainability in the cloud. It's a pleasure. you know, supply chain, you know, interesting that the, you know, This is where, you know, And so certainly the and you got thousands of And that is where, you know, Yeah, and you know, you that you already have, challenges of the customer, is that you can put stuff in the cloud Making sure that all the that if you see Gunnar and my team Can you both share your thoughts on and that you have choices. And you know, the ARM So I have to ask you guys, that creates options for you underneath. And that is where, you know, great to talk to you guys, So that you can have, kind of, cloud, the estate is the cloud. if it means that we no combined with amazing, you know, that customers don't have to worry about, And so thanks you for sharing coverage of AWS re:Invent 22.
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Reza Honarmand & Sergio Farache, TD SYNNEX | AWS re:Invent 2022
(corporate electronic xylophone jingle intro) >> Good afternoon everyone. Welcome back to theCUBE's live coverage of AWS re:Invent 22 from Vegas. We're at the Venetian Expo Hall with we're hearing, north of 50,000 people. I know we've been giving you different numbers but, that's kind of what we've settled on here. Hundreds of thousands are watching online. This is a huge event. People, John Furrier, Lisa Martin are ready to be back. >> Yes, it's really great show. A lot of change going on at Amazon. They're continuing the innovation, continuing to grow. The theme this year's data security and their partner ecosystem, which is continuing to grow. Their partners are filling the gaps on solutions and, it's just a whole another, I think, partner friendly cloud. This next gen wave that's coming, it's really next segment I think speaks to, I'm looking forward to this. >> It does. We're going to be digging into that partner network. We've got two guests. One of them's an alumni, Reza Honarmand SVP Global Cloud at TD SYNNEX. Great to have you back. >> Hello. >> Sergio Farache joins us as well, the Chief Strategy Officer at TD SYNNEX. Welcome to the program. >> Thank you. Thank you for having us. >> Great to be back in person, isn't it? >> Yeah, absolutely. It's a great experience. >> Amazing. The energy here has been hot at the highest levels since we came here Monday, Monday night, which is great. Sergio, I want to start with you. Last year when you guys were on the show, Tech Data. Tech Data has been around a long time. Now your TD SYNNEX. Talk a little bit about that. What's new, that transformation? >> Yeah, that is correct. It's great to be able now to present TD Synnex as a new merger between Tech Data and Synnex Corporation. Now, we are the largest distributor basically, across the world, with more than 62 billion dollar in a business. And, Amazon is obviously a strategic partner with a hyper growth and, we has been very focused to working with them to expand that partner ecosystem across solution ISVs and service providers. There has been very nice experience combine these two company and now have the reach and a scale that enable more than 140,000 partners across the world. >> Wow. >> And, the partner's message here is changing too. The new leader, Aruba is up on stage talking about this new partner paths. A lot of changes in a good way. They're bringing people together. What's your guys take and reaction to AWS's new posture towards partners? Obviously, the ecosystem we see going to be doubling and tripling we see in size and, also the value proposition is going to be stronger too and, more money making of course. But, the new Amazon's posture with partners. What's your reaction? >> We were at Aruba just an hour ago. Fantastic. If I look at the change from when we first got here a few years ago to now, it is beyond comparison. The realization is that technology and, especially what we work with Amazon is deflationary force and, we need scale to actually drive that across all of our partners to the customers. And, I can only see that accelerating now in terms of what Amazon is doing and actually with the channel and what Aruba is doing. I think this is exactly the right direction. >> John: What's your message? >> My message is, this is now channel. This is channel and this is serious. So, partners with Amazon equals growth. >> As we've seen so much transformation in the last couple of years, Sergio, with every business having to become digital to survive, right. And then, to eventually thrive and succeed and grow and the challenging economic times that we've had. What are some of the pivots that TD Synnex has made through your partner program to meet customer needs to accelerate their transformation? >> Yeah, as you said, has been a significant transformation. I think that in the past was clear what was a technology company and what an industrial company etcetera and, those frontiers are blending right now. Then, as a consequence we has been investing in several elements. One is to really increase the capability of the partner network in a way that they can on one side provide more solution-oriented activities to those customers to drive either growth or cost optimization. The other element has been verticalization meaning, know the industry where you are playing. We have been investing in the healthcare market, of course, as a consequence of all the demand that has been generating. But, at the same time and, we recently announced the competency in the government sector where we expand drastically our capabilities around specifically the federal and non federal business. But, not only in US but, across the world with those elements. Then, I would say that it's a combination of enhancing the skill, enhancing the knowledge on the industry, and finally provide the tools through our platform to enable the partner to operate in a digital way and enable the access of ISVs to the Iotly and serving the customers end to end. >> Is that the ISV experience project that I heard about, ISV experience with SaaS companies? Is that what you're referring to? >> Yeah, ISVs is one, ISV experience is one of the components that we use but, basically what we are trying to achieve with the ISV is helping in the journey of certification. Is how you transform either a partner that is born in the cloud or a partner that is still in the on-premise side. How you transition to the cloud and enabling how you reach to the end user in a more effective way and, how we expose 140,000 partner across the multiple geographies to help those ISVs to reach more customers. >> It's great distribute, it's great distribution. It's a business model innovation. >> Sorry? >> It's a business model innovation for these ISVs. >> Absolutely. Some of the ISVs, as you can imagine, they're incumbent with us. We work with them. So, actually it's finding new ways of consuming technology but, there's thousands of them that actually do not understand how to operate with a channel. And, this is a part where we help them with the channel, build a program, coach them through the process, help them access their partners and the customers that Sergio was referring to. >> Let me ask you guys a question. Where's the growth going to come from? You mentioned ecosystem, more growth, Aruba mentioned that's where the growth is. They are serious. So, you going to deliver that keynote now. Where do you guys see your growth coming from? >> Well, to be honest, the growth is unlimited in our opinion, right? It's so many areas. >> John: The wave is still coming. Yeah, the wave is still there. When you see still the amount of platform that need to be migrated to the cloud then, we have been investing in a significant way in enable capabilities of migration programs from the on-premise to the off-premise. At the same time, we have been expanding geographically because, it's still several segments and markets we operate globally. As an example, we recently launched our public sector capability in Latin America and Europe, expanding those segments. And, in addition to that, again, how we bring more ISVs more solution oriented driven. There's many spots of growth. And, I think that Amazon message recently recognized more and more the value of, nobody have all the solutions. You need this ecosystem playing together to bring those solutions to market. >> So if I build on that. If we look at the growth in the public cloud last year, was around 40 billion dollars. We expect a similar growth level this year as well. I mentioned about deflationary force, the technology being a deflationary force. Now, everybody knows a lot of businesses out there are going under a lot of challenges. So, they have to compete, they have to have the insights, they have to be efficient, and actually, they're going to get a lot of that through the technologies that we're talking about here. The key to that is partners with the right skill sets. What we are seeing is the partners with the skill sets who can participate in that 40 billion dollar growth, take a big, big share of it. >> And you guys are providing a great service. I think, when I wrote the story on Friday that I published. One of my premise was is that, this next-gen cloud is going to lift up more ISVs which is kind of a legacy classic, independent software vendor, create new kinds of partners that have platforms or unique solutions for verticals. So, the ISV classic definition will still exist and, new customers are emerging. It's got a new dynamic developing. We're seeing people build clouds on top of the cloud, tap the ecosystem, partner distribution services. It's a whole new way to build and take something to market. What do you guys think about that? >> Yeah, I think that the beauty of our position in the market is that we are in the center of that ecosystem. Again, we have access to thousands of ISVs, thousands of hardware vendors, the hyperscalers. Then somebody need to put all those pieces together. That is our role in the market. >> John: It's a good position to be in. >> It's a good place to be. And, enabling those partners now to collaborate with all those entities to bring the solution because, the customer is not acquiring technology anymore. They're acquiring a solution to a problem now. And, that solution require multiple components. >> Last year, no, this year, I'm sorry, you guys were announced as EMEA Distributor of the Year. Congratulations on that. >> Yeah, thank you. >> Talk about that in terms of just the evolution of the partnership. >> The partnership in EMEA is now across our entire geo. The growth that we've driven across the EMEA market space is I think, the reason why we have won it, as well as the competencies that we have built. Now, you were just talking about ISVs to give you an example. There are many ISVs that sit in EMEA that want to access the US market and vice versa. So, where we sit in the middle and enable that access, the frameworks that they need to move. So, those are the kind of things that contribute to the strength in the relationship what those awards are coming from. >> Yeah, the other critical factor here is again, how we bring more capability in terms of the serve to the market to Amazon. And, that has been another component of data where that we are very thankful. Again, we has been enabling and bringing numerous new partners and numerous new end customers that now have access, support, and services including, again, the competencies that we already described but, including service oriented businesses like migration, like cost optimization of the use, et cetera, that now we through partner serve to the market. >> Reza, Sergio. I want to ask you guys a question around trust. Trust. You're a trust broker because you have a lot of services and people and companies to put together. We were just talking about the good position you're in. Trust is a big part of your relationship with your customers. You've got two sides of your business. You got one side is the supply side and you got the distribution side, and then both sides are working together. Requires a lot of trust. What's that look like inside your company? Could you just take a minute to explain, take a bit to explain what's that like, the culture of the company and that trust. >> Yeah, absolutely. And, that is why the term of Trust Advisor came to the table, right? And, and again, for more than 40 years we has been building this ecosystem. We has been driving that motion and, we have been proving to the market a consistent approach with a strong support to the two tier model. We never get in opposition to our customers and, we enable those customers in a consistent way. Then, I think that trust is something that you earn not something that you ask for. And, that is what we are doing day basis. >> Well, congratulations. It's been great chatting with you. Challenge time for the challenge >> Lisa: Challenge Time, all right guys. >> A new challenge on theCUBE, new format. We usually say... >> Yes at the end of the interview. What's the take on the show? What's the bumper sticker? So, think of it like an Instagram Reel. Thought leadership, hot take. Each of you, spend a minute, 30 seconds to share a hot take, thought leadership, what you think was going on at Amazon, why you're here, what's important. What would you say if you were going to do an Instagram Reel right now? >> Yeah, the Amazon enable a new way to do business and a new transformation of the Iotly economy. We are here in TD Synnex to expand that capability across the segments enhancing partners to reach to their goals and, in users to get those transformations. In general, we will provide what is needed and, we continue investing to continue growing the capacity across all geographies and all the type of solutions that we deliver. >> All right, Sergio, you nailed it. Reza, you're up, your hot take, your sizzle reel. >> Well, frankly, I think, Sergio nailed it. It's about covering the geos and taking the competencies and, make sure we execute consistently across all of our geos. >> All right, nailed it. Thanks so much. >> Consistent execution. Reza, Sergio, thank you so much... >> Thank you so much. for joining John and me on the program, talking about what TD SYNNEX has done since we've last seen you. What you're doing with AWS and the partner ecosystem. We really appreciate you stopping by the set >> Thank you. >> Thank you for the time. >> All right, our pleasure. For our guests and for John Furrier, I'm Lisa Martin. You're watching theCUBE, the leader at live tech coverage. (corporate electronic xylophone jingle outro)
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Reza Honarmand & Sergio Farache, TD SYNNEX | AWS re:Invent 2022
(upbeat music) >> Good afternoon everyone. Welcome back to The Cube's live coverage of AWS Reinvent 22 from Vegas. We're at the Venetian Expo Hall, we're hearing north of 50 000 people. I know we've been giving you different numbers but that's kind of what we've settled on here. Hundreds of thousands are watching online. This is a huge event people. John Ferrior and Lisa Martin are ready to be back. >> Yes, it's really great show. A lot of change going on at Amazon. They're continuing the innovation, continuing to grow. The theme this year's Data Security. And their partner ecosystem, which is continuing to grow. Their partners are filling the gaps on solutions. And it's just a whole nother, I think partner friendly cloud. This NextGen wave that's coming is really, the next thing segment I think speaks to that, I'm looking forward to this. >> It does. We're going to be digging into that partner network. We've got two guests, one of them is an alumni, Reza Honarmand SVP Global Cloud at TD Synnex. Great to have you back. >> Yeah. >> Sergio Farache joins us as well the Chief Strategy Officer at TD Synnex. Welcome to the program. >> Thank you. >> Thank you for having us. >> Great to be back in person, isn't it? >> Yeah absolutely. That's great experience. >> Amazing, the energy here at the highest level since we came here Monday night, which is great. Sergio, I want to start with you. Last year when you guys were on the show Tech Data. Tech Data has been around a long time now you're TD Synnex. Talk a little bit about that, what's new, that transformation? >> Yeah, that is correct. It's great to be able now to present it in Synnex as a new merger between Tech Data and Synnex Corporation. And now we are the largest distributor basically across the world with more than $62 billion in a business. And Amazon is obviously an strategic partner with a hyper growth and we have been very focused to working with them to expand that partner ecosystem across solution ISVs and service providers. That has been very nice experience combine these two company and now have the reach and skill that enable more than 140,000 partners across the world. >> Wow. >> And the partner's message here is changing too. The new leader, Ruba is up on stage talking about this new partner paths, a lot of changes in a good way. They're bringing people together. What's your guys take and reaction to AWS's new posture towards partners? Obviously the ecosystem we see going to be doubling and tripling we see in size. And also the value proposition being stronger too and more money making of course. But the new Amazon's posture with partners. What's your reaction? >> Well, (indistinct) just an hour ago. Fantastic. I mean, if I look at the change from when we first got here a few years ago to now, it is beyond comparison. The realization is that technology and especially what we work with Amazon is deflationary force and we need scale to actually drive that across all of our partners to the customers. And yeah, I can only see that accelerating now in terms of what Amazon is doing and actually with the channel and what Ruba is doing. I think this is exactly in the right direction. >> What's your message? >> My message is, this is now channel. This is channel and this is serious. So partners with Amazon equals growth. >> As we've seen so much transformation in the last couple of years, Sergio, with every business having to become digital to survive. Right and then to eventually thrive and succeed and grow in the challenging economic times that we've had. What are some of the, the pivots that TD Synnex has made through your partner program to meet customer needs to accelerate their transformation? >> Yeah, as you said, has been a significant transformation. I think that in the past was clear what was a technology company and what industrial company, et cetera and those frontiers are blending right now. Then as a consequence we have been investing in several elements. Once is to really increase the capability of the partner network in a way that they can on one side provide more solution-oriented activities to those customers to drive either growth or cost optimization. The other element has been verticalization meaning know the industry where you are playing. We have been investing in the healthcare market, of course as a consequence of all the demand that has been generating. But at the same time and we recently announced the competence in the government sector where we expand drastically our capabilities around specifically the federal, and non feral business, but not only in US but across the world with those elements. Then I would say it's a combination of enhancing the skill, enhancing the knowledge on the industry, and finally provide the tools through our platform to enable the partner to operate in a digital way and enable the access of ISVs to digitally and serving the customers end to end. >> Is that the ISV experience project that I heard about? ISV experience with SaaS companies, Is that what you're referring to? >> Yeah, ISVs is one. ISP experience is one of the components that we use, but basically what we are trying to achieve with the ISV is helping in the journey of specification. It's how you transform either a partner that is born in the cloud or a partner that is still in the, in the OnPrem side how you transition to the cloud and enabling how you reach to the end user in a more effective way. And how we expose 140,000 partner across the multiple geographies to help those ISVs to reach more customers. >> It's great distribution. I mean this is, a business model innovation. >> Sorry? >> It's a business model innovation for these ISVs. >> Absolutely. Some of the ISVs, as you can imagine they're incumbent with us. We work with them. So actually it's finding new ways of consuming technology. But there's thousands of them that actually do not understand how to operate with a channel. And this is a part where we help them with the channel, build a program. Coach them through the process, help them access the partners and the customers that Sergio was referring to. >> Let me ask you guys a question. Where's the growth going to come from? I mean you mentioned ecosystem, more growth, Ruba was mentioned that's where the growth is. They are serious. She's going to deliver that keynote now. Where do you guys see your growth coming from? >> Well, to be honest the growth is unlimited in our opinion, right. It's so many areas. >> The wave is still coming. Yeah >> The wave is still there, you know. When you see still the amount of platform that need to be immigrated to the cloud then we have been investing in a significant way in enable capabilities of migration programs from the on-premise to off premise. At the same time, we have been expanding geographically because it's still several segments and markets we operate globally. As an example we recently launched our public sector capability in Latin America and Europe, expanding those segments. And in addition to that again, how we bring more ISVs more solution oriented driven than many spots of growth. And I think that Amazon message recently recognized more and more the value of nobody have all the solutions. You need this ecosystem plan together to bring those solutions to market. >> So if I build on that. If we look at the growth in public cloud last year, was around $40 billion. We expect a similar growth level this year as well. I mentioned about deflationary force, the technology being a deflationary force. Now everybody knows a lot of businesses out there are going under a lot of challenges. So they have to compete, they have to have the insights they have to be efficient and actually they're going to get a lot of that through the technologies that we're talking about here. The key to that is partners with the right skillsets. What we are seeing is the partners with the skillsets who can participate in that $40 billion growth, take a big, big share of it. >> And you guys are providing a great service. I think when I wrote the story on Friday that I published one of my premise was, is that this Next-Gen cloud is going to lift up more ISVs which is kind of a legacy classic, independent software vendor. Create new kinds of partners that have platforms or unique solutions for verticals. So, the ISV classic definition will still exist and new customers are emerging. It's got a new dynamic developing. We're seeing people build clouds on top of the cloud tap the ecosystem, partner distribution, services. It's a whole new way to build and take something to market. What do you guys think about that? >> Yeah, I think that the beauty of our position in the market is that we are in the center of that ecosystem. Again, we have access to thousands of ISVs thousands of hardware vendors, the hyper-scalers then somebody need to put all those pieces together. That is our role in the market. >> It's a good position to be in. >> It's a good place to be. And enabling those partners now to collaborate with all those entities to bring the solution because the customer is not acquiring technology anymore. They're acquiring a solution to a problem now. And that solution require multiple components. >> Last year. No, this year, I'm sorry. You guys were announced as EMEA distributor of the, of the year. Congratulations on that. >> Yeah, thank you. Talk about that in terms of just the evolution of the partnership. >> The partnership in EMEA is now across our entire geo. The growth that we have driven across the EMEA market space, is I think the reason why we have won it. As well as the competencies that we have built. Now you were just talking about ISVs to give you an example, there are many ISVs that sit in EMEA that want to access the US market and vice versa. So where we sit in the middle and enable that access. The frameworks that they need to move. So those are the kind of things that contribute to the strengthened in the relationship and what those awards are coming from. >> Yeah. The other critical factor here is, again how we bring more capillarity in terms of the serve to the market to Amazon. And that has been another component of data that we are very thankful. Again, we has been enabling and bringing numerous new partners and numerous new end customers that now have access, support and services. Including again, the competencies that we already described but including service oriented businesses like migration, like cost optimization of the use, et cetera. That now we through partners serve to the market. >> Reza and Sergio, I want ask you guys a question around trust. Trust. You're a trust broker because you have a lot of services and people and companies to put together. We were just talking about the good position you're in. >> Trust is a big part of your relationship with your customers. You've got two sides of your business, you got one side's the supply side and you got the distribution side and then both sides are working together, requires a lot of trust. What's that look like inside your company? Can you just chip in and explain, take a bit to explain what's that like? The culture of the company and that trust. >> Yeah, absolutely. And that is why the term of trust advisor came to the table right? And again, for more than 40 years we have been building this ecosystem. We have been driving that motion and we have been proving to the market a consistent approach with a strong support to the two tier model. We never, you know get in opposition to our customers and we enable those customers in a consistent way. And I think that trust is something that you earn, not something that you ask for. And that is what we are doing day to day basis. >> Congratulations, it's been great. Great chatting with you. Challenge time? For the challenge time? >> Challenge time. >> Alright guys. >> New challenge on the Cuba new format. We usually say yes at the end of the interview. What's take on the show, what's the bumper sticker? So think of it like an Instagram reel, thought leadership, hot take. Each of you, spend a minute 30 seconds to share a hot take, thought leadership, what you think was going on at Amazon? Why you're here? What's important? What would you say if you were going to do an Instagram reel right now? >> Yeah, the Amazon enable a new way to do business and a new transformation of the digital economy. We are here TD Synnex to expand that capability across the segments. Enhancing partners to reach to their goals and in users to get those transformations. In general we will provide what is needed and we continue investing to continue growing the capacity across all geographies and all the type of solutions that we deliver. >> All right, Sergio you nailed it. Reza you're up. Your hot take your sizzle reel. >> Well, frankly I think Sergio nailed it. It's about covering the geos and taking the competencies and make sure we execute consistently across all of our geos. >> All right, nailed it. Thanks so much. >> Consistent execution. Reza, Sergio. Thank you so much for joining John and me on the program, talking about what TD Synnex has done since we've last seen you. What you're doing with AWS and the partner ecosystem. We really appreciate you stopping by this side. >> Thank you very much. Thank you for the time. >> Alright, our pleasure. For our guests and for John Furrier, I'm Lisa Martin. You're watching theCUBE, the leader at Live Tech coverage.
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Bernd Schlotter & Neil Lomax, SoftwareOne | AWS re:Invent 2022
(bright upbeat music) >> Hello, wonderful Cloud community and welcome back to our wall-to-wall coverage of AWS re:Invent here in Las Vegas, Nevada. I'm Savannah Peterson, joined by the brilliant John Furrier. John, how you doing this afternoon? >> Doing great, feeling good. We've got day three here, another day tomorrow. Wall-to-wall coverage we're already over a hundred something videos, live getting up. >> You're holding up well. >> And then Cloud show is just popping. It's back to pre-pandemic levels. The audience is here, what recession? But there is one coming but apparently doesn't seem to be an unnoticed with the Cloud community. >> I think, we'll be talking a little bit about that in our next interview in the state of the union. Not just our union, but the the general global economy and the climate there with some fabulous guests from Software One. Please welcome Neil and Bernd, welcome to the show, guys. How you doing? >> Great, thank you. >> Really good. >> Yeah, like you said, just getting over the jet lag. >> Yeah, yeah. Pretty good today, yeah, (laughing loudly) glad we did it today. >> I love that Neil, set your smiling and I can feel your energy. Tell us a little bit about Software One and what you all do. >> Yeah, so Software One we're a software and Cloud solutions provider. We're in 90 countries. We have 65,000 customers. >> Savannah: Just a few. >> Yeah, and we really focus on being close to the customers and helping customers through their software and Cloud journey. So we transact, we sell software in Cloud, 10,000 different ISVs. And then on top of that we a lot of services around the spend optimization FinOps we'll talk about as well, and lots of other areas. But yeah, we're really a large scale partner in this space. >> That's awesome. FinOps, cost optimization, pretty much all we've been talking about here on the give. It's very much a hot topic. I'm actually excited about this and Bernd I'm going to throw this one to you first. We haven't actually done a proper definition of what FinOps is at the show yet. What is FinOps? >> Well, largely speaking it's Cloud cost optimization but for us it's a lot more than for others. That's our superpower. We do it all. We do the technology side but we also do the licensing side. So, we have a differentiated offering. If you would look at the six Rs of application migration we do it all, not even an Accenture as it all. And that is our differentiation. >> You know, yesterday Adams left was on the Keynote. He's like waving his hands around. It's like, "Hey, we got if you want to tighten your belt, come to the Cloud." I'm like, wait a minute. In 2008 when the last recession, Amazon wasn't a factor. They were small. Now they're massive, they're huge. They're a big part of the economic equation. What does belt tightening mean? Like what does that mean? Like do customers just go to the marketplace? Do they go, do you guys, so a lot of moving parts now on how they're buying software and they're fine tuning their Cloud too. It's not just eliminate budget, it's fine tune the machine if you will... >> 'make a smarter Cloud. >> Explain this phenomenon, how people are tackling this cost optimization, Cloud optimization. 'Cause they're not going to stop building. >> No. >> This is right sizing and tuning and cutting. >> Yeah, we see, of course with so many customers in so many countries, we have a lot of different views on maturity and we see customers taking the FinOps journey at different paces. But fundamentally what we see is that it's more of an afterthought and coming in at a panic stage rather than building it and engaging with it from the beginning and doing it continuously. And really that's the huge opportunity and AWS is a big believer in this of continued optimization of the Cloud is a confident Cloud. A confident Cloud means you'll do more with it. If you lose confidence in that bill in what how much it's costing you, you're going to retract. And so it's really about making sure all customers know exactly what's in there, how it's optimized, restocking, reformatting applications, getting more out of the microservices and getting more value out the Cloud and that will help them tighten that belt. >> So the euphoric enthusiasm of previous years of building water just fallen the pipes leaving the lights on when you go to bed. I mean that's kind of the mentality. People were not literally I won't say they weren't not paying attention but there was some just keep going we're all good now it's like whoa, whoa. We turn that service off and no one's using it or do automation. So there's a lot more of that mindset emerging. We're hearing that for the first time price performance being mindful of what's on and off common sense basically. >> Yeah, but it's not just that the lights are on and the faucets are open it's also the air condition is running. So the FinOps foundation is estimating that about a third of Cloud spend is waste and that's where FinOps comes in. We can help customers be more efficient in the Cloud and lower their Cloud spend while doing the same or more. >> So, let's dig in a little bit there. How do you apply FinOps when migrating to the Cloud? >> Well, you start with the business case and you're not just looking at infrastructure costs like most people do you ought look at software licensing costs. For example, if you run SQL on-premise you have an enterprise agreement. But if you move it to the Cloud you may actually take a different more favorable licensing agreement and save a lot of money. And these things are hidden. They're not to be seen but they need to be part of the business case. >> When you look at the modernization trend we had an analyst on our session with David Vellante and Zs (indistinct) from ZK Consulting. He had an interesting comment. He said, "Spend more in Cloud to save more." Which is a mindset that doesn't come across right. Wait a minute, spend more, save more. You can do bet right now with the Clouds kind of the the thesis of FinOps, you don't have to cut. Just kind of cut the waste out but still spend and build if you're smart, there's a lot more of that going on. What does that mean? >> I mean, yeah I've got a good example of this is, we're the largest Microsoft provider in the world. And when of course when you move Microsoft workloads to the Cloud, you don't... Maybe you don't want a server, you can go serverless, right? So you may not win a server. Bernd said SQL, right? So, it's not just about putting applications in the Cloud and workloads in the Cloud. It's about modernizing them and then really taking advantage of what you can really do in the Cloud. And I think that's where the customers are still pretty immature. They're still on that journey of throwing stuff in there and then realizing actually they can take way more advantage of what services are in there to reduce the amount and get even more in there. >> Yeah, and so the... You want to say, something? >> How much, just building on the stereotypical image of Cloud customer is the marketing person with a credit card, right? And there are many of them and they all buy their own Cloud and companies have a hard time consolidating the spend pulling it together, even within a country. But across countries across the globe, it's really, really hard. If you pull it all together, you get a better discount. You spend more to save more. >> Yeah, and also there's a human piece. We had an intern two summers ago playing with our Cloud. We're on a Cloud with our media plus stack left a service was playing around doing some tinkering and like, where's this bill? What is this extra $20,000 came from. It just, we left a service on... >> It's a really good point actually. It's something that we see almost every day right now which is customers also not understanding what they've put in the Cloud and what the implications of spikes are. And also therefore having really robust monitoring and processes and having a partner that can look after that for them. Otherwise we've got customers where they've been really shocked about not doing things the right way because they've empowered the business but also not with the maturity that the business needs to have that responsibility. >> And that's a great point. New people coming in and or people being platooned through new jobs are getting used to the Cloud. That's a great point. I got that brings up my security question 'cause this comes up a lot. So that's what's a lot of spend of people dialing up more security. Obviously people try everything with security, every tool, every platform, and throw everything at the problem. How does that impact the FinOps equation? 'Cause Dev SecOps is now part of everything. Okay, moving security at the CICD pipeline, that's cool. Check Cloud native applications, microservices event-based services check. But now you've got more security. How does that factor into the cost side? What you guys look at that can you share your thoughts on how your customers are managing their security posture without getting kind of over the barrel, if you will? >> Since we are at AWS re:Invent, right? We can talk about the well architected framework of AWS and there's six components to it. And there's reliability, there's security cost, performance quality, operational quality and sustainability. And so when we think about migrating apps to the Cloud or modernizing them in the Cloud security is always a table stakes. >> And it has to be, yeah, go ahead. >> I really like what AWS is doing with us on that. We partner very closely on that area. And to give you a parallel example of Microsoft I don't feel very good about that at the moment. We see a lot of customers right now that get hacked and normally it's... >> 'yeah that's such a topic. >> You mean on Azure? >> Yeah, and what happens is that they normally it's a crypto mining script that the customer comes in they come in as the customer get hacked and then they... We saw an incident the other day where we had 2,100 security incidents in a minute where it all like exploded on the customer side. And so that's also really important is that the customer's understanding that security element also who they're letting in and out of their organization and also the responsibility they have if things go bad. And that's also not aware, like when they get hacked, are they responsible for that? Are they not responsible? Is the provider... >> 'shared responsibility? >> Yeah. >> 'well that security data lake the open cybersecurity schema framework. That's going to be very interesting to see how that plays out to your point. >> Absolutely, absolutely. >> Yeah, it is fascinating and it does require a lot of collaboration. What other trends, what other big challenges are you seeing? You're obviously working with customers at incredible scale. What are some of the other problems you're helping them tackle? >> I think we work with customers from SMB all the way up to enterprise and public sector. But what we see is more in the enterprise space. So we see a lot of customers willing to commit a lot to the Cloud based on all the themes that we've set but not commit financially for all the PNLs that they run in all the business units of all the different companies that they may own in different countries. So it's like, how can I commit but not be responsible on the hook for the bill that comes in. And we see this all the time right now and we are working closely with AWS on this. And we see the ability for customers to commit centrally but decentralized billing, decentralized optimization and decentralized FinOps. So that's that educational layer within the business units who owns the PNL where they get that fitness and they own what they're spending but the company is alone can commit to AWS. And I think that's a big trend that we are seeing is centralized commitment but decentralized ownership in that model. >> And that's where the marketplaces kind of fit in as well. >> Absolutely. >> Yeah, yeah. Do you want to add some more on that? >> I mean the marketplace, if you're going to cut your bill you go to the marketplace right there you want single dashboard or your marketplace what's the customer going to do when they're going to tighten their belts? What do they do? What's their workflow, marketplace? What's the process? >> Well, on marketplaces, the larger companies will have a private marketplace with dedicated pricing managed service they can call off. But that's for the software of the shelf. They still have the data centers they still have all the legacy and they need to do the which ones are we going to keep which ones are we going to retire, we repurchase, we license, rehouse, relocate, all of those things. >> That's your wheelhouse. >> It's a three, yes is our wheelhouse. It's a three to five year process for most companies. >> This could be a tailwind for you guys. This is like a good time. >> I mean FinOps is super cool and super hot right now. >> Not that you're biased? (all laughing loudly) >> But look, it's great to see it because well we are the magic quadrant leader in software asset management, which is a pedigree of ours. But we always had to convince customers to do that because they're always worried, oh what you're going to find do I have an audit? Do I have to give Oracles some more money or SAP some more money? So there's always like, you know... >> 'don't, (indistinct). >> How compliant do I really want? >> Is anyone paying attention to this? >> Well FinOps it's all upside. Like it's all upside. And so it's completely flipped. And now we speak to most customers that are building FinOps internally and then they're like, hold on a minute I'm a bank. Why do I have hundred people doing FinOps? And so that's the trend that we've seen because they just get more and more value out of it all the time. >> Well also the key mindset is that the consumption based model of Cloud you mentioned Oracle 'cause they're stuck in that whoa, whoa, whoa, how many servers license and they're stuck in that extortion. And now they got Cloud once you're on a variable, what's the downside? >> Exactly and then you can look at all the applications, see where you can go serverless see where you can go native services all that sort of stuff is all upside. >> And for the major workloads like SAP and Oracle and Microsoft defined that customers save in the millions. >> Well just on that point, those VMware, SAP, these workloads they're being rolled and encapsulated into containers and Kubernetes run times moved into the Cloud, they're being refactored. So that's a whole nother ballgame. >> Yes. Lift and shift usually doesn't save you any money. So that's relocation with containers may save you money but in some cases you have to... >> 'it's more in the Cloud now than ever before. >> Yeah >> Yeah, yeah. >> Before we take him to the challenge portion we have a little quiz for you, or not a quiz, but a little prop for you in a second. I want to talk about your role. You have a very important role at the FinOps Foundation and why don't you tell me more about that? You, why don't you go. >> All right, so yeah I mean we are a founding member of the Finops organization. You can tell I'm super passionate about it as well. >> I wanted to keep that club like a poster boy for FinOps right now. It's great, I love the energy. >> You have some VA down that is going to go up on the table and dance, (all laughing loudly) >> We're ready for it. We're waiting for that performance here on theCUBE this week. I promise I would keep everyone up an alert... >> 'and it's on the post. And our value to the foundation is first of all the feedback we get from all our customers, right? We can bring that back as an organization to that also as one of the founding members. We're one of the only ones that really deliver services and platforms. So we'll work with Cloud health, Cloud ability our own platform as well, and we'll do that. And we have over 200 practitioners completely dedicated to FinOps as well. So, it's a great foundation, they're doing an amazing job and we're super proud to be part of that. >> Yeah, I love that you're contributing to the community as well as supporting it, looking after your customers. All right, so our new tradition here on theCUBE at re:Invent 'cause we're looking for your 32nd Instagram reel hot take sizzle of thought leadership on the number one takeaway most important theme of the show this year Bernd do you want to go first? >> Of the re:Invent show or whatever? >> You can interpret that however you want. We've gotten some unique interpretations throughout the week, so we're probing. >> Everybody's looking for the superpower to do more with less in the Cloud. That will be the theme of 2023. >> Perfect, I love that. 10 seconds, your mic very efficient. You're clearly providing an efficient solution based on that answer. >> I won't that much. That's... (laughing loudly) >> It's the quiz. And what about you Neil? Give us your, (indistinct) >> I'm going to steal your comment. It's exactly what I was thinking earlier. Tech is super resilient and tech is there for customers when they want to invest and modernize and do fun stuff and they're also there for when they want to save money. So we are always like a constant and you see that here. It's like this is... It's always happening here, always happening. >> It is always happening. It really can feel the energy. I hope that the show is just as energetic and fun for you guys. As the last few minutes here on theCUBE has been thank you both for joining us. >> Thanks. >> Thank you very much. >> And thank you all so much for tuning in. I hope you enjoyed this conversation about FinOps, Cloud confidence and all things AWS re:Invent. We're here in Las Vegas, Nevada with John Furrier, my name is Savannah Peterson. You're watching theCUBE, the leader in high tech coverage. (bright upbeat music)
SUMMARY :
by the brilliant John Furrier. Wall-to-wall coverage we're already It's back to pre-pandemic levels. and the climate there getting over the jet lag. glad we did it today. Software One and what you all do. Yeah, so Software One Yeah, and we really focus I'm going to throw this one to you first. We do the technology side the machine if you will... 'Cause they're not going to stop building. and tuning and cutting. And really that's the huge opportunity leaving the lights on when you go to bed. and the faucets are open How do you apply FinOps of the business case. kind of the the thesis of in the Cloud and workloads in the Cloud. Yeah, and so the... of Cloud customer is the marketing person Yeah, and also there's a human piece. that the business needs the barrel, if you will? We can talk about the well about that at the moment. and also the responsibility that plays out to your point. What are some of the other problems for all the PNLs that they run And that's where the Do you want to add some more on that? But that's for the software of the shelf. It's a three to five year This could be a tailwind for you guys. I mean FinOps is super So there's always like, you know... And so that's the trend that we've seen that the consumption based model of Cloud Exactly and then you can And for the major moved into the Cloud, but in some cases you have to... 'it's more in the Cloud and why don't you tell me more about that? of the Finops organization. It's great, I love the energy. on theCUBE this week. is first of all the feedback we get on the number one takeaway that however you want. Everybody's looking for the superpower on that answer. I won't that much. And what about you Neil? constant and you see that here. I hope that the show is just as energetic And thank you all
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Jack Andersen & Joel Minnick, Databricks | AWS Marketplace Seller Conference 2022
(upbeat music) >> Welcome back everyone to The Cubes coverage here in Seattle, Washington. For AWS's Marketplace Seller Conference. It's the big news within the Amazon partner network, combining with marketplace, forming the Amazon partner organization. Part of a big reorg as they grow to the next level, NextGen cloud, mid-game on the chessboard. Cube's got it covered. I'm John Furry, your host at Cube. Great guests here from Data bricks. Both cube alumni's. Jack Anderson, GM and VP of the Databricks partnership team for AWS. You handle that relationship and Joel Minick vice president of product and partner marketing. You guys have the keys to the kingdom with Databricks and AWS. Thanks for joining. Good to see you again. >> Thanks for having us back. >> Yeah, John, great to be here. >> So I feel like we're at Reinvent 2013. Small event, no stage, but there's a real shift happening with procurement. Obviously it's a no brainer on the micro, you know, people should be buying online. Self-service, Cloud Scale. But Amazon's got billions being sold through their marketplace. They've reorganized their partner network. You can see kind of what's going on. They've kind of figured it out. Like let's put everything together and simplify and make it less of a website, marketplace. Merge our partner organizations, have more synergy and frictionless experiences so everyone can make more money and customer's are going to be happier. >> Yeah, that's right. >> I mean, you're running relationship. You're in the middle of it. >> Well, Amazon's mental model here is that they want the world's best ISVs to operate on AWS so that we can collaborate and co architect on behalf of customers. And that's exactly what the APO and marketplace allow us to do, is to work with Amazon on these really, you know, unique use cases. >> You know, I interviewed Ali many times over the years. I remember many years ago, maybe six, seven years ago, we were talking. He's like, "we're all in on AWS." Obviously now the success of Databricks, you've got multiple clouds, see that. Customers have choice. But I remember the strategy early on. It was like, we're going to be deep. So this is, speaks volumes to the relationship you have. Years. Jack, take us through the relationship that Databricks has with AWS from a partner perspective. Joel, and from a product perspective. Because it's not like you guys are Johnny come lately, new to the scene. >> Right. >> You've been there, almost president creation of this wave. What's the relationship and how does it relate to what's going on today? >> So most people may not know that Databricks was born on AWS. We actually did our first $100 million of revenue on Amazon. And today we're obviously available on multiple clouds. But we're very fond of our Amazon relationship. And when you look at what the APN allows us to do, you know, we're able to expand our reach and co-sell with Amazon, and marketplace broadens our reach. And so, we think of marketplace in three different aspects. We've got the marketplace private offer business, which we've been doing for a number of years. Matter of fact, we were driving well over a hundred percent year over year growth in private offers. And we have a nine figure business. So it's a very significant business. And when a customer uses a private offer, that private offer counts against their private pricing agreement with AWS. So they get pricing power against their private pricing. So it's really important it goes on their Amazon bill. In may we launched our pay as you go, on demand offering. And in five short months, we have well over a thousand subscribers. And what this does, is it really reduces the barriers to entry. It's low friction. So anybody in an enterprise or startup or public sector company can start to use Databricks on AWS, in a consumption based model, and have it go against their monthly bill. And so we see customers, you know, doing rapid experimentation, pilots, POCs. They're really learning the value of that first, use case. And then we see rapid use case expansion. And the third aspect is the consulting partner, private offer, CPPO. Super important in how we involve our partner ecosystem of our consulting partners and our resellers that are able to work with Databricks on behalf of customers. >> So you got the big contracts with the private offer. You got the product market fit, kind of people iterating with data, coming in with the buyers you get. And obviously the integration piece all fitting in there. >> Exactly. >> Okay, so those are the offers, that's current, what's in marketplace today. Is that the products... What are people buying? >> Yeah. >> I mean, I guess what's the... Joel, what are people buying in the marketplace? And what does it mean for them? >> So fundamentally what they're buying is the ability to take silos out of their organization. And that is the problem that Databricks is out there to solve. Which is, when you look across your data landscape today, you've got unstructured data, you've got structured data, you've got real time streaming data. And your teams are trying to use all of this data to solve really complicated problems. And as Databricks, as the Lakehouse Company, what we're helping customers do is, how do they get into the new world? How do they move to a place where they can use all of that data across all of their teams? And so we allow them to begin to find, through the marketplace, those rapid adoption use cases where they can get rid of these data warehousing, data lake silos they've had in the past. Get their unstructured and structured data onto one data platform, an open data platform, that is no longer adherent to any proprietary formats and standards and something they can, very much, very easily, integrate into the rest of their data environment. Apply one common data governance layer on top of that. So that from the time they ingest that data, to the time they use that data, to the time they share that data, inside and outside of their organization, they know exactly how it's flowing. They know where it came from. They know who's using it. They know who has access to it. They know how it's changing. And then with that common data platform, with that common governance solution, they'd being able to bring all of those use cases together. Across their real time streaming, their data engineering, their BI, their AI. All of their teams working on one set of data. And that lets them move really, really fast. And it also lets them solve challenges they just couldn't solve before. A good example of this, you know, one of the world's now largest data streaming platforms runs on Databricks with AWS. And if you think about what does it take to set that up? Well, they've got all this customer data that was historically inside of data warehouses. That they have to understand who their customers are. They have all this unstructured data, they've built their data science model, so they can do the right kinds of recommendation engines and forecasting around. And then they've got all this streaming data going back and forth between click stream data, from what the customers are doing with their platform and the recommendations they want to push back out. And if those teams were all working in individual silos, building these kinds of platforms would be extraordinarily slow and complex. But by building it on Databricks, they were able to release it in record time and have grown at a record pace to now be the number one platform. >> And this product, it's impacting product development. >> Absolutely. >> I mean, this is like the difference between lagging months of product development, to like days. >> Yes. >> Pretty much what you're getting at. >> Yes. >> So total agility. >> Mm-hmm. >> I got that. Okay, now, I'm a customer I want to buy in the marketplace, but you got direct Salesforce up there. So how do you guys look at this? Is there channel conflict? Are there comp programs? Because one of the things I heard today in on the stage from AWS's leadership, Chris, was up there speaking, and Mona was, "Hey, he's a CRO conference chief revenue officer" conversation. Which means someone's getting compensated. So, if I'm the sales rep at Databricks, what's my motion to the customer? Do I get paid? Does Amazon sell it? Take us through that. Is there channel conflict? Or, how do you handle it? >> Well, I'd add what Joel just talked about with, you know, with the solution, the value of the solution our entire offering is available on AWS marketplace. So it's not a subset, it's the entire Data Bricks offering. And- >> The flagship, all the, the top stuff. >> Everything, the flagship, the complete offering. So it's not segmented. It's not a sub segment. >> Okay. >> It's, you know, you can use all of our different offerings. Now when it comes to seller compensation, we view this two different ways, right? One is that AWS is also incented, right? Versus selling a native service to recommend Databricks for the right situation. Same thing with Databricks, our sales force wants to do the right thing for the customer. If the customer wants to use marketplace as their procurement vehicle. And that really helps customers because if you get Databricks and five other ISVs together, and let's say each ISV is spending, you're spending a million dollars. You have $5 million of spend. You put that spend through the flywheel with AWS marketplace, and then you can use that in your negotiations with AWS to get better pricing overall. So that's how we view it. >> So customers are driving. This sounds like. >> Correct. For sure. >> So they're looking at this as saying, Hey, I'm going to just get purchasing power with all my relationships. Because it's a solution architectural market, right? >> Yeah. It makes sense. Because if most customers will have a primary and secondary cloud provider. If they can consolidate, you know, multiple ISV spend through that same primary provider, you get pricing power. >> Okay, Joel, we're going to date ourselves. At least I will. So back in the old days, (group laughter) It used to be, do a Barney deal with someone, Hey, let's go to market together. You got to get paper, you do a biz dev deal. And then you got to say, okay, now let's coordinate our sales teams, a lot of moving parts. So what you're getting at here is that the alternative for Databricks, or any company is, to go find those partners and do deals, versus now Amazon is the center point for the customer. So you can still do those joint deals, but this seems to be flipping the script a little bit. >> Well, it is, but we still have vars and consulting partners that are doing implementation work. Very valuable work, advisory work, that can actually work with marketplace through the CPPO offering. So the marketplace allows multiple ways to procure your solution. >> So it doesn't change your business structure. It just makes it more efficient. >> That's correct. >> That's a great way to say it. >> Yeah, that's great. >> Okay. So, that's it. So that's just makes it more efficient. So you guys are actually incented to point customers to the marketplace. >> Yes. >> Absolutely. >> Economically. >> Economically, it's the right thing to do for the customer. It's the right thing to do for our relationship with Amazon. Especially when it comes back to co-selling, right? Because Amazon now is leaning in with ISVs and making recommendations for, you know, an ISV solution. And our teams are working backwards from those use cases, you know, to collaborate and land them. >> Yeah. I want to get that out there. Go ahead, Joel. >> So one of the other things I might add to that too, you know, and why this is advantageous for companies like Databricks to work through the marketplace. Is it makes it so much easier for customers to deploy a solution. It's very, literally, one click through the marketplace to get Databricks stood up inside of your environment. And so if you're looking at how do I help customers most rapidly adopt these solutions in the AWS cloud, the marketplace is a fantastic accelerator to that. >> You know, it's interesting. I want to bring this up and get your reaction to it because to me, I think this is the future of procurement. So from a procurement standpoint, I mean, again, dating myself, EDI back in the old days, you know, all that craziness. Now this is all the internet, basically through the console. I get the infrastructure side, you know, spin up and provision some servers, all been good. You guys have played well there in the marketplace. But now as we get into more of what I call the business apps, and they brought this up on stage. A little nuanced. Most enterprises aren't yet there of integrating tech, on the business apps, into the stack. This is where I think you guys are a use case of success where you guys have been successful with data integration. It's an integrators dilemma, not an innovator's dilemma. So like, I want to integrate. So now I have integration points with Databricks, but I want to put an app in there. I want to provision an application, but it has to be built. It's not, you don't buy it. You build, you got to build stuff. And this is the nuance. What's your reaction to that? Am I getting this right? Or am I off because, no one's going to be buying software like they used to. They buy software to integrate it. >> Yeah, no- >> Because everything's integrated. >> I think AWS has done a great job at creating a partner ecosystem, right? To give customers the right tools for the right jobs. And those might be with third parties. Databricks is doing the same thing with our partner connect program, right? We've got customer partners like Five Tran and DBT that, you know, augment and enhance our platform. And so you're looking at multi ISV architectures and all of that can be procured through the AWS marketplace. >> Yeah. It's almost like, you know, bundling and un bundling. I was talking about this with, with Dave Alante about Supercloud. Which is why wouldn't a customer want the best solution in their architecture? Period. In its class. If someone's got API security or an API gateway. Well, you know, I don't want to be forced to buy something because it's part of a suite. And that's where you see things get sub optimized. Where someone dominates a category and they have, oh, you got to buy my version of this. >> Joel and I were talking, we were actually saying, what's really important about Databricks, is that customers control the data, right? You want to comment on that? >> Yeah. I was going to say, you know, what you're pushing on there, we think is extraordinarily, you know, the way the market is going to go. Is that customers want a lot of control over how they build their data stack. And everyone's unique in what tools are the right ones for them. And so one of the, you know, philosophically, I think, really strong places, Databricks and AWS have lined up, is we both take an approach that you should be able to have maximum flexibility on the platform. And as we think about the Lakehouse, one thing we've always been extremely committed to, as a company, is building the data platform on an open foundation. And we do that primarily through Delta Lake and making sure that, to Jack's point, with Databricks, the data is always in your control. And then it's always stored in a completely open format. And that is one of the things that's allowed Databricks to have the breadth of integrations that it has with all the other data tools out there. Because you're not tied into any proprietary format, but instead are able to take advantage of all the innovation that's happening out there in the open source ecosystem. >> When you see other solutions out there that aren't as open as you guys, you guys are very open by the way, we love that too. We think that's a great strategy, but what am I foreclosing if I go with something else that's not as open? What's the customer's downside as you think about what's around the corner in the industry? Because if you believe it's going to be open, open source, which I think open source software is the software industry, and integration is a big deal. Because software's going to be plentiful. >> Sure. >> Let's face it. It's a good time to be in software business. But Cloud's booming. So what's the downside, from your Databricks perspective? You see a buyer clicking on Databricks versus that alternative. What's potentially should they be a nervous about, down the road, if they go with a more proprietary or locked in approach? >> Yeah. >> Well, I think the challenge with proprietary ecosystems is you become beholden to the ability of that provider to both build relationships and convince other vendors that they should invest in that format. But you're also, then, beholden to the pace at which that provider is able to innovate. >> Mm-hmm. >> And I think we've seen lots of times over history where, you know, a proprietary format may run ahead, for a while, on a lot of innovation. But as that market control begins to solidify, that desire to innovate begins to degrade. Whereas in the open formats- >> So extract rents versus innovation. (John laughs) >> Exactly. Yeah, exactly. >> I'll say it. >> But in the open world, you know, you have to continue to innovate. >> Yeah. >> And the open source world is always innovating. If you look at the last 10 to 15 years, I challenge you to find, you know, an example where the innovation in the data and AI world is not coming from open source. And so by investing in open ecosystems, that means you are always going to be at the forefront of what is the latest. >> You know, again, not to date myself again, but you look back at the eighties and nineties, the protocol stacked with proprietary. >> Yeah. >> You know, SNA and IBM, deck net was digital. You know the rest. And then TCPIP was part of the open systems interconnect. >> Mm-hmm. >> Revolutionary (indistinct) a big part of that, as well as my school did. And so like, you know, that was, but it didn't standardize the whole stack. It stopped at IP and TCP. >> Yeah. >> But that helped inter operate, that created a nice defacto. So this is a big part of this mid game. I call it the chessboard, you know, you got opening game and mid-game, then you get the end game. You're not there at the end game yet at Cloud. But Cloud- >> There's, always some form of lock in, right? Andy Jazzy will address it, you know, when making a decision. But if you're going to make a decision you want to reduce- You don't want to be limited, right? So I would advise a customer that there could be limitations with a proprietary architecture. And if you look at what every customer's trying to become right now, is an AI driven business, right? And so it has to do with, can you get that data out of silos? Can you organize it and secure it? And then can you work with data scientists to feed those models? >> Yeah. >> In a very consistent manner. And so the tools of tomorrow will, to Joel's point, will be open and we want interoperability with those tools. >> And choice is a matter too. And I would say that, you know, the argument for why I think Amazon is not as locked in as maybe some other clouds, is that they have to compete directly too. Redshift competes directly with a lot of other stuff. But they can't play the bundling game because the customers are getting savvy to the fact that if you try to bundle an inferior product with something else, it may not work great at all. And they're going to be, they're onto it. This is the- >> To Amazon's credit by having these solutions that may compete with native services in marketplace, they are providing customers with choice, low price- >> And access to the core value. Which is the hardware- >> Exactly. >> Which is their platform. Okay. So I want to get you guys thought on something else I see emerging. This is, again, kind of Cube rumination moment. So on stage, Chris unpacked a lot of stuff. I mean this marketplace, they're touching a lot of hot buttons here, you know, pricing, compensation, workflows, services behind the curtain. And one of those things he mentioned was, they talk about resellers or channel partners, depending upon what you talk about. We believe, Dave and I believe on the Cube, that the entire indirect sales channel of the industry is going to be disrupted radically. Because those players were selling hardware in the old days and software. That game is going to change. You mentioned you guys have a program, let me get your thoughts on this. We believe that once this gets set up, they can play in this game and bring their services in. Which means that the old reseller channels are going to be rewritten. They're going to be refactored with this new kinds of access. Because you've got scale, you've got money and you've got product. And you got customers coming into the marketplace. So if you're like a reseller that sold computers to data centers or software, you know, a value added reseller or VAB or business. >> You've got to evolve. >> You got to, you got to be here. >> Yes. >> Yeah. >> How are you guys working with those partners? Because you say you have a product in your marketplace there. How do I make money if I'm a reseller with Databricks, with Amazon? Take me through that use case. >> Well I'll let Joel comment, but I think it's pretty straightforward, right? Customers need expertise. They need knowhow. When we're seeing customers do mass migrations to the cloud or Hadoop specific migrations or data transformation implementations. They need expertise from consulting and SI partners. If those consulting and SI partners happen to resell the solution as well. Well, that's another aspect of their business. But I really think it is the expertise that the partners bring to help customers get outcomes. >> Joel, channel big opportunity for Amazon to reimagine this. >> For sure. Yeah. And I think, you know, to your comment about how do resellers take advantage of that, I think what Jack was pushing on is spot on. Which is, it's becoming more and more about the expertise you bring to the table. And not just transacting the software. But now actually helping customers make the right choices. And we're seeing, you know, both SIs begin to be able to resell solutions and finding a lot of opportunity in that. >> Yeah. And I think we're seeing traditional resellers begin to move into that SI model as well. And that's going to be the evolution that this goes. >> At the end of the day, it's about services, right? >> For sure. Yeah. >> I mean... >> You've got a great service. You're going to have high gross profits. >> Yeah >> Managed service provider business is alive and well, right? Because there are a number of customers that want that type of a service. >> I think that's going to be a really hot, hot button for you guys. I think being the way you guys are open, this channel, partner services model coming in, to the fold, really kind of makes for kind of that Supercloud like experience, where you guys now have an ecosystem. And that's my next question. You guys have an ecosystem going on, within Databricks. >> For sure. >> On top of this ecosystem. How does that work? This is kind of like, hasn't been written up in business school and case studies yet. This is new. What is this? >> I think, you know, what it comes down to is, you're seeing ecosystems begin to evolve around the data platforms. And that's going to be one of the big, kind of, new horizons for us as we think about what drives ecosystems. It's going to be around, well, what's the data platform that I'm using? And then all the tools that have to encircle that to get my business done. And so I think there's, you know, absolutely ecosystems inside of the AWS business on all of AWS's services, across data analytics and AI. And then to your point, you are seeing ecosystems now arise around Databricks in its Lakehouse platform as well. As customers are looking at well, if I'm standing these Lakehouses up and I'm beginning to invest in this, then I need a whole set of tools that help me get that done as well. >> I mean you think about ecosystem theory, we're living a whole nother dream. And I'm not kidding. It hasn't yet been written up and for business school case studies is that, we're now in a whole nother connective tissue, ecology thing happening. Where you have dependencies and value proposition. Economics, connectedness. So you have relationships in these ecosystems. >> And I think one of the great things about the relationships with these ecosystems, is that there's a high degree of overlap. >> Yeah. >> So you're seeing that, you know, the way that the cloud business is evolving, the ecosystem partners of Databricks, are the same ecosystem partners of AWS. And so as you build these platforms out into the cloud, you're able to really take advantage of best of breed, the broadest set of solutions out there for you. >> Joel, Jack, I love it because you know what it means? The best ecosystem will win, if you keep it open. >> Sure, sure. >> You can see everything. If you're going to do it in the dark, you know, you don't know the outcome. I mean, this is really kind of what we're talking about. >> And John, can I just add that when I was at Amazon, we had a theory that there's buyers and builders, right? There's very innovative companies that want to build things themselves. We're seeing now that that builders want to buy a platform. Right? >> Yeah. >> And so there's a platform decision being made and that ecosystem is going to evolve around the platform. >> Yeah, and I totally agree. And the word innovation gets kicked around. That's why, you know, when we had our Supercloud panel, it was called the innovators dilemma, with a slash through it, called the integrater's dilemma. Innovation is the digital transformation. So- >> Absolutely. >> Like that becomes cliche in a way, but it really becomes more of a, are you open? Are you integrating? If APIs are connective tissue, what's automation, what's the service messages look like? I mean, a whole nother set of, kind of thinking, goes on in these new ecosystems and these new products. >> And that thinking is, has been born in Delta Sharing, right? So the idea that you can have a multi-cloud implementation of Databricks, and actually share data between those two different clouds, that is the next layer on top of the native cloud solution. >> Well, Databricks has done a good job of building on top of the goodness of, and the CapEx gift from AWS. But you guys have done a great job taking that building differentiation into the product. You guys have great customer base, great growing ecosystem. And again, I think a shining example of what every enterprise is going to do. Build on top of something, operating model, get that operating model, driving revenue. >> Mm-hmm. >> Yeah. >> Whether, you're Goldman Sachs or capital one or XYZ corporation. >> S and P global, NASDAQ. >> Yeah. >> We've got, you know, the biggest verticals in the world are solving tough problems with Databricks. I think we'd be remiss because if Ali was here, he would really want to thank Amazon for all of the investments across all of the different functions. Whether it's the relationship we have with our engineering and service teams. Our marketing teams, you know, product development. And we're going to be at Reinvent. A big presence at Reinvent. We're looking forward to seeing you there, again. >> Yeah. We'll see you guys there. Yeah. Again, good ecosystem. I love the ecosystem evolutions happening. This NextGen Cloud is here. We're seeing this evolve, kind of new economics, new value propositions kind of scaling up. Producing more. So you guys are doing a great job. Thanks for coming on the Cube and taking the time. Joel, great to see you at the check. >> Thanks for having us, John. >> Okay. Cube coverage here. The world's changing as APN comes together with the marketplace for a new partner organization at Amazon web services. The Cube's got it covered. This should be a very big, growing ecosystem as this continues. Billions of being sold through the marketplace. And of course the buyers are happy as well. So we've got it all covered. I'm John Furry. your host of the cube. Thanks for watching. (upbeat music)
SUMMARY :
You guys have the keys to the kingdom on the micro, you know, You're in the middle of it. you know, unique use cases. to the relationship you have. and how does it relate to And so we see customers, you know, And obviously the integration Is that the products... buying in the marketplace? And that is the problem that Databricks And this product, it's the difference between So how do you guys look at So it's not a subset, it's the Everything, the flagship, and then you can use So customers are driving. For sure. Hey, I'm going to just you know, multiple ISV spend here is that the alternative So the marketplace allows multiple ways So it doesn't change So you guys are actually incented It's the right thing to do for out there. the marketplace to get Databricks stood up I get the infrastructure side, you know, Databricks is doing the same thing And that's where you see And that is one of the things that aren't as open as you guys, down the road, if they go that provider is able to innovate. that desire to innovate begins to degrade. So extract rents versus innovation. Yeah, exactly. But in the open world, you know, And the open source the protocol stacked with proprietary. You know the rest. And so like, you know, that was, I call it the chessboard, you know, And if you look at what every customer's And so the tools of tomorrow And I would say that, you know, And access to the core value. to data centers or software, you know, How are you guys working that the partners bring to to reimagine this. And I think, you know, And that's going to be the Yeah. You're going to have high gross profits. that want that type of a service. I think being the way you guys are open, This is kind of like, And so I think there's, you know, So you have relationships And I think one of the great things And so as you build these because you know what it means? in the dark, you know, that want to build things themselves. to evolve around the platform. And the word innovation more of a, are you open? So the idea that you and the CapEx gift from AWS. Whether, you're Goldman for all of the investments across Joel, great to see you at the check. And of course the buyers
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Jack Andersen & Joel Minnick, Databricks | AWS Marketplace Seller Conference 2022
>>Welcome back everyone to the cubes coverage here in Seattle, Washington, AWS's marketplace seller conference. It's the big news within the Amazon partner network, combining with marketplaces, forming the Amazon partner organization, part of a big reorg as they grow the next level NextGen cloud mid-game on the chessboard. Cube's got cover. I'm John fur, host of Cub, a great guests here from data bricks, both cube alumnis, Jack Anderson, GM of the and VP of the data bricks partnership team. For ADOS, you handle that relationship and Joel Minick vice president of product and partner marketing. You guys are the, have the keys to the kingdom with data, bricks, and AWS. Thanks for joining. Thanks for good to see you again. Thanks for >>Having us back. Yeah, John, great to be here. >>So I feel like we're at reinvent 2013 small event, no stage, but there's a real shift happening with procurement. Obviously it makes it's a no brainer on the micro, you know, people should be buying online self-service cloud scale, but Amazon's got billions being sold to their marketplace. They've reorganized their partner network. You can see kind of what's going on. They've kind of figured it out. Like let's put everything together and simplify and make it less of a website marketplace merge our partner to have more synergy and friction, less experiences so everyone can make more money and customer's gonna be happier. >>Yeah, that's right. >>I mean, you're run relationship. You're in the middle of it. >>Well, Amazon's mental model here is that they want the world's best ISVs to operate on AWS so that we can collaborate and co architect on behalf of customers. And that's exactly what the APO and marketplace allow us to do is to work with Amazon on these really, you know, unique use cases. >>You know, I interviewed Ali many times over the years. I remember many years ago, I think six, maybe six, seven years ago, we were talking. He's like, we're all in ons. Obviously. Now the success of data bricks, you've got multiple clouds. See that customers have choice, but I remember the strategy early on. It was like, we're gonna be deep. So this is speaks volumes to the, the relationship you have years. Jack take us through the relationship that data bricks has with AWS from a, from a partner perspective, Joel, and from a product perspective, because it's not like you got to Johnny come lately new to the new, to the scene, right? We've been there almost president creation of this wave. What's the relationship and has it relate to what's going on today? >>So, so most people may not know that data bricks was born on AWS. We actually did our first 100 million of revenue on Amazon. And today we're obviously available on multiple clouds, but we're very fond of our Amazon relationship. And when you look at what the APN allows us to do, you know, we're able to expand our reach and co-sell with Amazon and marketplace broadens our reach. And so we think of marketplace in three different aspects. We've got the marketplace, private offer business, which we've been doing for a number of years. Matter of fact, we we're driving well over a hundred percent year over year growth in private offers and we have a nine figure business. So it's a very significant business. And when a customer uses a private offer that private offer counts against their private pricing agreement with AWS. So they get pricing power against their, their private pricing. >>So it's really important. It goes on their Amazon bill in may. We launched our pay as you go on demand offering. And in five short months, we have well over a thousand subscribers. And what this does is it really reduces the barriers to entry it's low friction. So anybody in an enterprise or startup or public sector company can start to use data bricks on AWS and pay consumption based model and have it go against their monthly bill. And so we see customers, you know, doing rapid experimentation pilots, POCs, they're, they're really learning the value of that first use case. And then we see rapid use case expansion. And the third aspect is the consulting partner, private offers C P O super important in how we involve our partner ecosystem of our consulting partners and our resellers that are able to work with data bricks on behalf of customers. >>So you got the big contracts with the private offer. You got the product market fit, kind of people iterating with data coming in with, with the buyers you go. And obviously the integration piece all fitting in there. Exactly. Exactly. Okay. So that's that those are the offers that's current and what's in marketplace today. Is that the products, what are, what are people buying? I mean, I guess what's the Joel, what are, what are people buying in the marketplace and what does it mean for >>Them? So fundamentally what they're buying is the ability to take silos out of their organization. And that's, that is the problem that data bricks is out there to solve, which is when you look across your data landscape today, you've got unstructured data, you've got structured data, you've got real time streaming data, and your teams are trying to use all of this data to solve really complicated problems. And as data bricks as the lake house company, what we're helping customers do is how do they get into the new world? How do they move to a place where they can use all of that data across all of their teams? And so we allow them to begin to find through the marketplace, those rapid adoption use cases where they can get rid of these data, warehousing data lake silos they've had in the past, get their unstructured and structured data onto one data platform and open data platform that is no longer adherent to any proprietary formats and standards and something. >>They can very much, very easily integrate into the rest of their data environment, apply one common data governance layer on top of that. So that from the time they ingest that data to the time they use that data to the time they share that data inside and outside of their organization, they know exactly how it's flowing. They know where it came from. They know who's using it. They know who has access to it. They know how it's changing. And then with that common data platform with that common governance solution, they'd being able to bring all of those use cases together across their real time, streaming their data engineering, their BI, their AI, all of their teams working on one set of data. And that lets them move really, really fast. And it also lets them solve challenges. They just couldn't solve before a good example of this, you know, one of the world's now largest data streaming platforms runs on data bricks with AWS. >>And if you think about what does it take to set that up? Well, they've got all this customer data that was historically inside of data warehouses, that they have to understand who their customers are. They have all this unstructured data, they've built their data science model, so they can do the right kinds of recommendation engines and forecasting around. And then they've got all this streaming data going back and forth between click stream data from what the customers are doing with their platform and the recommendations they wanna push back out. And if those teams were all working in individual silos, building these kinds of platforms would be extraordinarily slow and complex, but by building it on data bricks, they were able to release it in record time and have grown at, at record pace >>To not be that's product platform that's impacting product development. Absolutely. I mean, this is like the difference between lagging months of product development to like days. Yes. Pretty much what you're getting at. Yeah. So total agility. I got that. Okay. Now I'm a customer I wanna buy in the marketplace, but I also, you got direct Salesforce up there. So how do you guys look at this? Is there channel conflict? Are there comp programs? Because one of the things I heard today in on the stage from a Davis's leadership, Chris was up there speaking and, and, and moment I was, Hey, he's a CRO conference, chief revenue officer conversation, which means someone's getting compensated. So if I'm the sales rep at data bricks, what's my motion to the customer. Do I get paid? Does Amazon sell it? Take us through that. Is there channel conflict? Is there or an audio lift? >>Well, I I'd add what Joel just talked about with, with, you know, what the solution, the value of the solution our entire offering is available on AWS marketplace. So it's not a subset, the entire data bricks offering and >>The flagship, all the, the top, >>Everything, the flagship, the complete offering. So it's not, it's not segmented. It's not a sub segment. It's it's, you know, you can use all of our different offerings. Now when it comes to seller compensation, we, we, we view this two, two different ways, right? One is that AWS is also incented, right? Versus selling a native service to recommend data bricks for the right situation. Same thing with data bricks. Our Salesforce wants to do the right thing for the customer. If the customer wants to use marketplace as their procurement vehicle. And that really helps customers because if you get data bricks and five other ISVs together, and let's say each ISV is spending, you're spending a million dollars, you have $5 million of spend, you put that spend through the flywheel with AWS marketplace. And then you can use that in your negotiations with AWS to get better pricing overall. So that's how we, >>We do it. So customers are driving. This sounds like, correct. For sure. So they're looking at this as saying, Hey, I'm gonna just get purchasing power with all my relationships because it's a solution architectural market, right? >>Yeah. It makes sense. Because if most customers will have a primary and secondary cloud provider, if they can consolidate, you know, multiple ISV spend through that same primary provider, you get pricing >>Power, okay, Jill, we're gonna date ourselves. At least I will. So back in the old days, it used to be, do a Barney deal with someone, Hey, let's go to market together. You gotta get paper, you do a biz dev deal. And then you gotta say, okay, now let's coordinate our sales teams, a lot of moving parts. So what you're getting at here is that the alternative for data bricks or any company is to go find those partners and do deals versus now Amazon is the center point for the customer so that you can still do those joint deals. But this seems to be flipping the script a little bit. >>Well, it is, but we still have VAs and consulting partners that are doing implementation work very valuable work advisory work that can actually work with marketplace through the C PPO offering. So the marketplace allows multiple ways to procure your >>Solution. So it doesn't change your business structure. It just makes it more efficient. That's >>Correct. >>That's a great way to say it. Yeah, >>That's great. So that's so that's it. So that's just makes it more efficient. So you guys are actually incented to point customers to the marketplace. >>Yes, >>Absolutely. Economically. Yeah. >>E economically it's the right thing to do for the customer. It's the right thing to do for our relationship with Amazon, especially when it comes back to co-selling right? Because Amazon now is leaning in with ISVs and making recommendations for, you know, an ISV solution and our teams are working backwards from those use cases, you know, to collaborate, land them. >>Yeah. I want, I wanna get that out there. Go ahead, Joel. >>So one of the other things I might add to that too, you know, and why this is advantageous for, for companies like data bricks to, to work through the marketplace, is it makes it so much easier for customers to deploy a solution. It's, it's very, literally one click through the marketplace to get data bricks stood up inside of your environment. And so if you're looking at how do I help customers most rapidly adopt these solutions in the AWS cloud, the marketplace is a fantastic accelerator to that. You >>Know, it's interesting. I wanna bring this up and get your reaction to it because to me, I think this is the future of procurement. So from a procurement standpoint, I mean, again, dating myself EDI back in the old days, you know, all that craziness. Now this is all the, all the internet, basically through the console, I get the infrastructure side, you know, spin up and provision. Some servers, all been good. You guys have played well there in the marketplace. But now as we get into more of what I call the business apps, and they brought this up on stage little nuance, most enterprises aren't yet there of integrating tech on the business apps, into the stack. This is where I think you guys are a use case of success where you guys have been successful with data integration. It's an integrator's dilemma, not an innovator's dilemma. So like, I want to integrate, so now I have integration points with data bricks, but I want to put an app in there. I want to provision an application, but it has to be built. It's not, you don't buy it. You build, you gotta build stuff. And this is the nuance. What's your reaction to that? Am I getting this right? Or, or am I off because no, one's gonna be buying software. Like they used to, they buy software to integrate it. >>Yeah, >>No, I, cause everything's integrated. >>I think AWS has done a great job at creating a partner ecosystem, right. To give customers the right tools for the right jobs. And those might be with third parties, data bricks is doing the same thing with our partner connect program. Right. We've got customer, customer partners like five tra and D V T that, you know, augment and enhance our platform. And so you, you're looking at multi ISV architectures and all of that can be procured through the AWS marketplace. >>Yeah. It's almost like, you know, bundling and unbundling. I was talking about this with, with Dave ante about Supercloud, which is why wouldn't a customer want the best solution in their architecture period. And it's class. If someone's got API security or an API gateway. Well, you know, I don't wanna be forced to buy something because it's part of a suite and that's where you see things get suboptimized where someone dominates a category and they have, oh, you gotta buy my version of this. Yeah. >>Joel, Joel. And that's Joel and I were talking, we're actually saying what what's really important about Databricks is that customers control the data. Right? You wanna comment on that? >>Yeah. I was say the, you know what you're pushing on there we think is extraordinarily, you know, the way the market is gonna go is that customers want a lot of control over how they build their data stack. And everyone's unique in what tools are the right ones for them. And so one of the, you know, philosophically I think really strong places, data, bricks, and AWS have lined up is we both take an approach that you should be able to have maximum flexibility on the platform. And as we think about the lake house, one thing we've always been extremely committed to as a company is building the data platform on an open foundation. And we do that primarily through Delta lake and making sure that to Jack's point with data bricks, the data is always in your control. And then it's always stored in a completely open format. And that is one of the things that's allowed data bricks to have the breadth of integrations that it has with all the other data tools out there, because you're not tied into any proprietary format, but instead are able to take advantage of all the innovation that's happening out there in the open source ecosystem. >>When you see other solutions out there that aren't as open as you guys, you guys are very open by the way, we love that too. We think that's a great strategy, but what's the, what am I foreclosing? If I go with something else that's not as open what what's the customer's downside as you think about what's around the corner in the industry. Cuz if you believe it's gonna be open, open source, which I think opens our software is the software industry and integration is a big deal, cuz software's gonna be plentiful. Let's face it. It's a good time to be in software business, but cloud's booming. So what's the downside from your data bricks perspective, you see a buyer clicking on data bricks versus that alternative what's potentially is should they be a nervous about down the road if they go with a more proprietary or locked in approach? Well, >>I think the challenge with proprietary ecosystems is you become beholden to the ability of that provider to both build relationships and convince other vendors that they should invest in that format. But you're also then beholden to the pace at which that provider is able to innovate. And I think we've seen lots of times over history where, you know, a proprietary format may run ahead for a while on a lot of innovation. But as that market control begins to solidify that desire to innovate begins to, to degrade, whereas in the open format. So >>Extract rents versus innovation. Exactly. >>Yeah, exactly. >>But >>I'll say it in the open world, you know, you have to continue to innovate. Yeah. And the open source world is always innovating. If you look at the last 10 to 15 years, I challenge you to find, you know, an example where the innovation in the data and AI world is not coming from open source. And so by investing in open ecosystems, that means you were always going to be at the forefront of what is the >>Latest, you know, again, not to date myself again, but you look back at the eighties and nineties, the protocol stacked for proprietary. Yeah. You know, SNA at IBM deck net was digital, you know, the rest is, and then TCP, I P was part of the open systems, interconnect, revolutionary Oly, a big part of that as well as my school did. And so like, you know, that was, but it didn't standardize the whole stack. It stopped at IP and TCP. Yeah. But that helped interoperate, that created a nice defacto. So this is a big part of this mid game. I call it the chessboard, you know, you got opening game and mid game. Then you got the end game and we're not there. The end game yet cloud the cloud. >>There's, there's always some form of lock in, right. Andy jazzy will, will address it, you know, when making a decision. But if you're gonna make a decision you want to reduce as you don't wanna be limited. Right. So I would advise a customer that there could be limitations with a proprietary architecture. And if you look at what every customer's trying to become right now is an AI driven business. Right? And so it has to do with, can you get that data outta silos? Can you, can you organize it and secure it? And then can you work with data scientists to feed those models? Yeah. In a, in a very consistent manner. And so the tools of tomorrow will to Joel's point will be open and we want interoperability with those >>Tools and, and choice is a matter too. And I would say that, you know, the argument for why I think Amazon is not as locked in as maybe some other clouds is that they have to compete directly too. Redshift competes directly with a lot of other stuff, but they can't play the bundling game because the customers are getting savvy to the fact that if you try to bundle an inferior product with something else, it may not work great at all. And they're gonna be they're onto it. This is >>The Amazon's credit by having these, these solutions that may compete with native services in marketplace, they are providing customers with choice, low >>Price and access to the S and access to the core value. Exactly. Which the >>Hardware, which is their platform. Okay. So I wanna get you guys thought on something else. I, I see emerging, this is again kind of cube rumination moment. So on stage Chris unpacked, a lot of stuff. I mean this marketplace, they're touching a lot of hot buttons here, you know, pricing compensation, workflows services behind the curtain. And one of the things he mentioned was they talk about resellers or channel partners, depending upon what you talk about. We believe Dave and I believe on the cube that the entire indirect sales channel of the industry is gonna be disrupted radically because those players were selling hardware in the old days and software, that game is gonna change. You know, you mentioned you guys have a program, want to get your thoughts on this. We believe that once this gets set up, they can play in this game and bring their services in which means that the old reseller channels are gonna be rewritten. They're gonna be refactored with this new kinds of access. Cuz you've got scale, you've got money and you've got product and you got customers coming into the marketplace. So if you're like a reseller that sold computers to data centers or software, you know, value added reseller or V or business, >>You've gotta evolve. >>You gotta, you gotta be here. Yes. How are you guys working with those partners? Cuz you say you have a part in your marketplace there. How do I make money? If I'm a reseller with data bricks with eight Amazon, take me through that use case. >>Well I'll let Joel comment, but I think it's, it's, it's pretty straightforward, right? Customers need expertise. They need knowhow. When we're seeing customers do mass migrations to the cloud or Hadoop specific migrations or data transformation implementations, they need expertise from consulting and SI partners. If those consulting SI partners happen to resell the solution as well. Well, that's another aspect of their business, but I really think it is the expertise that the partners bring to help customers get outcomes. >>Joel, channel big opportunity for re re Amazon to reimagine this. >>For sure. Yeah. And I think, you know, to your comment about how to resellers take advantage of that, I think what Jack was pushing on is spot on, which is it's becoming more about more and more about the expertise you bring to the table and not just transacting the software, but now actually helping customers make the right choices. And we're seeing, you know, both SI begin to be able to resell solutions and finding a lot of opportunity in that. Yeah. And I think we're seeing traditional resellers begin to move into that SI model as well. And that's gonna be the evolution that >>This gets at the end of the day. It's about services for sure, for sure. You've got a great service. You're gonna have high gross profits. And >>I think that the managed service provider business is alive and well, right? Because there are a number of customers that want that, that type of a service. >>I think that's gonna be a really hot, hot button for you guys. I think being the way you guys are open this channel partner services model coming in to the fold really kind of makes for kind of that super cloudlike experience where you guys now have an ecosystem. And that's my next question. You guys have an ecosystem going on within data bricks for sure. On top of this ecosystem, how does that work? This is kinda like hasn't been written up in business school and case studies yet this is new. What is this? >>I think, you know, what it comes down to is you're seeing ecosystems begin to evolve around the data platforms and that's gonna be one of the big kind of new horizons for us as we think about what drives ecosystems it's going to be around. Well, what is the, what's the data platform that I'm using and then all the tools that have to encircle that to get my business done. And so I think there's, you know, absolutely ecosystems inside of the AWS business on all of AWS's services, across data analytics and AI. And then to your point, you are seeing ecosystems now arise around data bricks in its Lakehouse platform, as well as customers are looking at well, if I'm standing these Lakehouse up and I'm beginning to invest in this, then I need a whole set of tools that help me get that done as well. >>I mean you think about ecosystem theory, we're living a whole nother dream and I'm, and I'm not kidding. It hasn't yet been written up and for business school case studies is that we're now in a whole nother connective tissue ecology thing happening where you have dependencies and value proposition economics connectedness. So you have relationships in these ecosystems. >>And I think one of the great things about relationships with these ecosystems is that there's a high degree of overlap. Yeah. So you're seeing that, you know, the way that the cloud business is evolving, the, the ecosystem partners of data bricks are the same ecosystem partners of AWS. And so as you build these platforms out into the cloud, you're able to really take advantage of best of breed, the broadest set of solutions out there for >>You. Joel, Jack, I love it because you know what it means the best ecosystem will win. If you keep it open. Sure. You can see everything. If you're gonna do it in the dark, you know, you don't know the outcome. I mean, this is really kind we're talking about. >>And John, can I just add that when I was in Amazon, we had a, a theory that there's buyers and builders, right? There's very innovative companies that want to build things themselves. We're seeing now that that builders want to buy a platform. Right? Yeah. And so there's a platform decision being made and that ecosystem gonna evolve around the >>Platform. Yeah. And I totally agree. And, and, and the word innovation get kicks around. That's why, you know, when we had our super cloud panel was called the innovators dilemma with a slash through it called the integrated dilemma, innovation is the digital transformation. So absolutely like that becomes cliche in a way, but it really becomes more of a, are you open? Are you integrating if APIs are the connective tissue, what's automation, what's the service message look like. I mean, a whole nother set of kind of thinking goes on and these new ecosystems and these new products >>And that, and that thinking is, has been born in Delta sharing. Right? So the idea that you can have a multi-cloud implementation of data bricks, and actually share data between those two different clouds, that is the next layer on top of the native cloud >>Solution. Well, data bricks has done a good job of building on top of the goodness of, and the CapEx gift from AWS. But you guys have done a great job taking that building differentiation into the product. You guys have great customer base, great grow ecosystem. And again, I think in a shining example of what every enterprise is going to do, build on top of something operating model, get that operating model, driving revenue. >>Yeah. >>Well we, whether whether you're Goldman Sachs or capital one or XYZ corporation >>S and P global NASDAQ, right. We've got, you know, these, the biggest verticals in the world are solving tough problems with data breaks. I think we'd be remiss cuz if Ali was here, he would really want to thank Amazon for all of the investments across all of the different functions, whether it's the relationship we have with our engineering and service teams. Yeah. Our marketing teams, you know, product development and we're gonna be at reinvent the big presence of reinvent. We're looking forward to seeing you there again. >>Yeah. We'll see you guys there. Yeah. Again, good ecosystem. I love the ecosystem evolutions happening this next gen cloud is here. We're seeing this evolve kind of new economics, new value propositions kind of scaling up, producing more so you guys are doing a great job. Thanks for coming on the Cuban, taking time. Chill. Great to see you at the check. Thanks for having us. Thanks. Going. Okay. Cube coverage here. The world's changing as APN comes to give the marketplace for a new partner organization at Amazon web services, the Cube's got a covered. This should be a very big growing ecosystem as this continues, billions of being sold through the marketplace. Of course the buyers are happy as well. So we've got it all covered. I'm John furry, your host of the cube. Thanks for watching.
SUMMARY :
Thanks for good to see you again. Yeah, John, great to be here. Obviously it makes it's a no brainer on the micro, you know, You're in the middle of it. you know, unique use cases. So this is speaks volumes to the, the relationship you have years. And when you look at what the APN allows us to do, And so we see customers, you know, doing rapid experimentation pilots, POCs, So you got the big contracts with the private offer. And that's, that is the problem that data bricks is out there to solve, They just couldn't solve before a good example of this, you know, And if you think about what does it take to set that up? So how do you guys look at this? Well, I I'd add what Joel just talked about with, with, you know, what the solution, the value of the solution our entire offering And that really helps customers because if you get data bricks So they're looking at this as saying, you know, multiple ISV spend through that same primary provider, you get pricing And then you gotta say, okay, now let's coordinate our sales teams, a lot of moving parts. So the marketplace allows multiple ways to procure your So it doesn't change your business structure. Yeah, So you guys are actually incented to Yeah. It's the right thing to do for our relationship with Amazon, So one of the other things I might add to that too, you know, and why this is advantageous for, I get the infrastructure side, you know, spin up and provision. you know, augment and enhance our platform. you know, I don't wanna be forced to buy something because it's part of a suite and the data. And that is one of the things that's allowed data bricks to have the breadth of integrations that it has with When you see other solutions out there that aren't as open as you guys, you guys are very open by the I think the challenge with proprietary ecosystems is you become beholden to the Exactly. I'll say it in the open world, you know, you have to continue to innovate. I call it the chessboard, you know, you got opening game and mid game. And so it has to do with, can you get that data outta silos? And I would say that, you know, the argument for why I think Amazon Price and access to the S and access to the core value. So I wanna get you guys thought on something else. You gotta, you gotta be here. If those consulting SI partners happen to resell the solution as well. And we're seeing, you know, both SI begin to be This gets at the end of the day. I think that the managed service provider business is alive and well, right? I think being the way you guys are open this channel I think, you know, what it comes down to is you're seeing ecosystems begin to evolve around So you have relationships in And so as you build these platforms out into the cloud, you're able to really take advantage you don't know the outcome. And John, can I just add that when I was in Amazon, we had a, a theory that there's buyers and builders, That's why, you know, when we had our super cloud panel So the idea that you can have a multi-cloud implementation of data bricks, and actually share data But you guys have done a great job taking that building differentiation into the product. We're looking forward to seeing you there again. Great to see you at the check.
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Steven Jones, AWS | VMware Explore 2022
>>Okay, welcome back to everyone. Cube's live coverage of VMware Explorer, 2022. I'm John fur, host of the cube. Two sets three days of live coverage. Dave Ante's here. Lisa Martin, Dave Nicholson, all host of the cube 12 interviews today, just we're with Rocklin and rolling, getting down to the end of the show. As we wind down and look back and look at the future. We've got Steven Jones. Here's the general manager of the VMware cloud on AWS. He's with Amazon web service. Steven Jones. Welcome to the cube. >>Thanks John. >>Welcome back cube alumni. I've been on many times going back to 2015. Yeah. >>Pleasure to be here. Great >>To see you again. Thanks for coming on. Obviously 10 years at AWS, what a ride is that's been, come on. That's fantastic. Tell me it's been crazy. >>Wow. Learned a lot of stuff along the way, right? I mean, we, we, we knew that there was a lot of opportunity, right? Customers wanting the agility and flexibility of, of the cloud and, and we, we still think it's early days, right? I mean, you'll hear Andy say that animals say that, but it really is. Right. If you look at even just the amount of spend that's being spent on, on clouds, it's in the billions, right. And the amount of, of spend in it is still in the trillion. So there's, there's a long way to go and customers are pushing us hard. Obviously >>It's been interesting a lot going on with VM. We're obviously around with them, obviously changing the strategy with their, their third generation and their narrative. Obviously the Broadcom thing is going on around them. And 10 years at abs, we've been, we've been, this'll be our ninth year, no 10th year at reinvent coming up for us. So, but it's 10 years of everything at Amazon, 10 years of S three, 10 years of C two. So if you look at the, the marks of time, now, the history books are starting to be written about Amazon web services. You know, it's about 10 years of full throttle cube hyperscaler in action. I mean, I'm talking about real growth, like >>Hardcore, for sure. I'll give you just one anecdote. So when I first joined, I think we had maybe two EC two instances back in the day and the maximum amount of memory you could conversion into one of these machines was I think 128 gig of Ram fast forward to today. You literally can get a machine with 24 terabytes of Ram just in insane amounts. Right? My, my son who's a gamer tells me he's got 16 gig in his, in his PC. You need to, he thinks that's a lot. >>Yeah. >>That's >>Excited about that. That's not even on his graphics card. I mean, he's, I know it's coming next. The GPU, I mean, just all >>The it's like, right? >>I mean, all the hardware innovation that you guys have done, I mean, look at every it's changed. Everyone's changed their strategy to copy AWS nitro, Dave ante. And I talk about this all the time, especially with James Hamilton and the team over there, Peter DeSantos, these guys have, are constantly going at the atoms and innovating at the, at the level. I mean that, that's how hardcore it is over there right now. I mean, and the advances on the Silicon graviton performance wise is crazy. I mean, so what does that enabling? So given that's continuing, you guys are continuing to do great work there on the CapEx side, we think that's enabling another set of new net new applications because we're starting to see new things emerge. We saw snowflake come on, customer of AWS refactor, the data warehouse, they call it a data cloud. You're starting to see Goldman Sachs. You see capital one, you see enterprise customers building on top of AWS and building a cloud business without spending the CapEx >>Is exactly right. And Ziggy mentioned graviton. So graviton is one of our fastest growing compute families now. And you know, you mentioned a couple of ISVs and partners of ours who are leaning in heavily on porting their own software. Every event Adam announced that we're working with SAP to, to help them port their HANA cloud, which is a, a database of service offering HANA flagship to graviton as well. So it's, it's definitely changing. >>And I think, you know, one of the, and we're gonna circle back to VMware is kind of a point to this. This conversation is that, is that if you look at the trends, right, okay. VMware really tried hard to do cloud and they had a good shot at it V cloud air, but it just, they didn't have the momentum that you guys had at AWS. We saw a lot, lot of other stragglers try to do cloud. They fell off the road, OpenStack, HP, and the list goes on and on. I don't wanna get into that, but the point is, as you guys become more powerful and you're open, right? So you have open ecosystem, you have people now coming back, taking advantage and refactoring and picking up where they left off. VMware was the one of the first companies that actually said, you know what pat Gelsinger said? And I was there, let's clear up the positioning. Let's go all in with AWS. That's >>Right >>At that time, 2016. >>Yeah. This was new for us, for >>Sure. And then now that's set the standard. Now everybody else is kind of doing it. Where is the VMware cloud relationship right now? How is that going out? State's worked. >>It's working well very well. It's I mean, we're celebrating, I think we made the announcement what, five years ago at this conference. Yeah. 2016. So, I mean, it's, it's been a tremendous ride. The best part are the customers who were coming and adopting and proving to us that our vision back then was the right vision. And, and, and what's been different. I think about this relationship. And it was new for us was that we, we purposely went after a jointly engineered solution. This wasn't a, we've got a, a customer or a partner that's just going to run and build something on us. This is something where we both bring muscle and we actually build a, a joint offering together. Talk about, about the main difference. >>Yeah. And that, and that's been working, but now here at this show, if you look at, if you squint through the multi-cloud thing, which is like just, I think positioning for, you know, what could happen in, in a post broad Broadcom world, the cloud native has traction they're Tansu where, where customers were leaning in. So their enterprise customer is what I call the classic. It, you know, mainstream enterprise, which you guys have been doing a lot of business with. They're now thinking, okay, I'm gonna go on continu, accelerate on, in the public cloud, but I'm gonna have hybrid on premise as well. You guys have that solution. Now they're gonna need cloud native. And we were speculating that VMware is probably not gonna be able to get 'em all of it. And, and that there's a lot more cloud native options as customers want more cloud native. How do you see that piece on Amazon side? Because there's a lot of benefits between the VMware cloud on AWS and the services that you guys have natively in your cloud. So we see customers really taking advantage of the AWS goodness, as well as expanding the cloud side at VMware cloud on AWS. >>Yeah. There's probably two ways I would look at this. Right? So, so one is the combination of VMware cloud on AWS. And then both native services just generally brings more options to customers. And so typically what we're seeing now is customers are just able to move much faster, especially as it comes to data center, evacuations, migrating all their assets, right? So it used to be that, and still some customers they're like, I I've gotta think through my entire portfolio of applications and decide what to refactor. And the only way I can move it to cloud is to actually refactor it into some net new application, more and more. We're actually seeing customers. They've got their assets. A lot of them are still on premises in a VMware state, right. They can move those super quick and then modernize those. And so I think where you'll see VMware and AWS very aligned is on this, this idea of migrate. Now you need to get the benefits of TCO and, and the agility that comes with being in the cloud and then modernize. We took a step further, which is, and I think VMware would agree here too, but all of the, the myriad of services, I think it's 200 plus now AWS native services are for use right alongside any that a customer wants to run in VMware. And so we have examples of customers that are doing just, >>And that's, that's how you guys see the native and, and VMware cloud integrating in. Yeah, that's, that's important because this, I mean, if I always joke about, you know, we've been here 12 years listening in the hallways and stuff, you know, on the bus to the event last night, walking the parties and whatnot, listening in the streets, there's kind of two conversations that rise right to the top. And I wanna get your reaction to this Steven, because this seems to be representative of this demographic here at VMware conference, there's conversations around ransomware and storage and D dub and recovery. It's all, a lot of those happen. Yeah. Clearly a big crowd here that care about, you know, Veeam and NetApp and storage and like making sure stuff's secure and air gapped. And a lot of that kind of, I call nerdy conversations and then the other one is, okay, I gotta get the cloud story. >>Right. So there's kind of the operational security. And then there's like, okay, what's my path to true cloud. I need to get this moving. I need to have better applications. My company is the application now not it serves some sort of back office function. Yeah. It's like, my company is completely using technology as its business. So the app is the business. So that means everything's technology driven, not departmental siloed. So there's a, that's what I call the true cloud conversation. How do you, how do you see that evolving because VMware customers are now going there. And I won't say, I won't say they're behind, but they're certainly going there faster than ever before. >>I think, I think, I mean, it's an interesting con it's an interesting way to put it and I, I would completely agree. I think it's, it's very clear that I think a lot of customer companies are actually being disrupted. Right. And they have to move fast and reinvent themselves. You said the app is now becoming the company. Right. I mean, if, if you look at where not too many years back, there were, you know, big companies like Netflix that were born in the cloud. Right. Airbnb they're disruptors. >>There's, that's the >>App, right? That's the app. Yeah. So I, I would exactly agree. And, and that's who other companies are competing with. And so they have to move quickly. You talked about some, some technology that allows them to do that, right? So this week we announced the general availability of a NetApp on tap solution. It's been available on AWS for some time as a fully managed FSX storage solution. But now customers can actually leverage it with, with VMC. Now, why is that important? Well, there's tens of thousands of customers running VMware. On-premises still, there's thousands of them that are actually using NetApp filers, right? NetApp, NetApp filers, and the same enterprise features like replication. D do you were talking about and Snapp and clone. Those types of things can be done. Now within the V VMware state on AWS, what's even better is they can actually move faster. So consider replicating all this, you know, petabytes and petabytes of data that are in these S from on-premises into AWS, this, this NetApp service, and then connected connecting that up to the BMC option. So it just allows customers much, much. >>You guys, you guys have always been customer focus. Every time I sat down with the Andy jazzy and then last year with Adam, same thing we worked back from, I know it's kind of a canned answer on some of the questions from media, but, but they do really care. I've had those conversations. You guys do work backwards from the customer, actually have documents called working backwards. But one of the things that I observed, we talked about here yesterday on the cube was the observations of reinvent versus say, VM world. Now explore is VM world's ecosystem was very partner-centric in the sense of the partners needed to rely on VMware. And the customers came here for both more of the partners, not so much VMware in the sense there wasn't as much, many, many announcements can compare that to the past, say eight years of reinvent, where there's so much Amazon action going on the partners, I won't say take as a second, has a backseat to Amazon, but the, the attendees go there generally for what's going on with AWS, because there's always new stuff coming out. >>And it's, it's amazing. But this year it starts to see that there's an overlap or, or change between like the VMware ecosystem. And now Amazon there's, a lot of our interviews are like, they're on both ecosystems. They're at Amazon's show they're here. So you start to see what I call the naturalization of partners. You guys are continuing to grow, and you'll probably still have thousands of announcements at the event this year, as you always do, but the partners are much more part of the AWS equation, not just we're leasing all these new services and, and oh, for sure. Look at us, look at Amazon. We're growing. Cause you guys were building out and look, the growth has been great. But now as you guys get to this next level, the partners are integral to the ecosystem. How do you look at that? How has Amazon thinking about that? I know there's been some, some, a lot of active reorgs around AWS around solving this problem or no solve the problem, addressing the need and this next level of growth. What's your reaction to >>That? Well, I mean, it's, it's a, it's a good point. So I have to be honest with you, John. I, I, I spent eight of my 10 years so far at AWS within the partner organization. So partners are very near and dear to my heart. We've got tens of thousands of partners and you are you're right. You're starting to see some overlap now between the VMware partner ecosystem and what we've built now in AWS and partners are big >>By the way, you sell out every reinvent. So it's, you have a lot of partners. I'm not suggesting that you, that there's no partner network there, but >>Partners are critical. I mean, absolutely naturally we want a relationship with a customer, but in order to scale the way we need to do to meet the, the needs of customers, we need partners. Right. We, we can't, we can't interact with every single customer as much as we would like to. Right. And so partners have long built teams and expertise that, that caters to even niche workloads or opportunity areas. And, and we love partners >>For that. Yeah. I know you guys do. And also we'll point out just to kind of give props to you guys on the partner side, you don't, you keep that top of the stack open on Amazon. You've done some stuff for end to end where customers want all Amazon, but for the most part, you let competition come in, even on, so you guys are definitely partner friendly. I'm just observing more the maturization of partners within the reinvent ecosystem, cuz we're there every year. I mean, it's, I mean, first of all, they're all buzzing. I mean, it's not like there's no action. There's a lot of customers there it's sold out as big numbers, but it just seems that the partners are much more integrated into the value proposition of at a AWS because of the, the rising tide and, and now their enablement, cuz now they're part of the, of the value proposition. Even more than ever before >>They, they really are. And they, and they're building a lot of capabilities and services on us. And so their customers are our customers. And like you say, it's rising tide, right. We, we all do better together. >>Okay. So let's talk about the VMware cloud here. What's the update here in terms of the show, what's your, what's your main focus cuz a lot of people here are doing, doing sessions. What's been some of the con content that you guys are producing here. >>Yeah. So the best part obviously is a always the customer conversations to partner conversations. So a, a lot of, a lot of sessions there, we did keynote yesterday in Ryan and I, where we talked about a number of announcements that are, I think pretty material now to the offering a joint announcement with NetApp yesterday as well around the storage solution I was talking about. And then some, some really good technical deep dives on how the offering works. Customers are still interested in like how, how do I take what I've got on premises and easily move into AWS and technology like HSX H CX solution with VMware makes it really easy without having to re IP applications. I mean, you know, it is super difficult sometimes to, to move an application. If you've got figure out where all the firewall rules are and re iPing those, those things source. But yeah, it's, it's been fantastic. >>A lot of migrations to the cloud too. A lot of cloud action, new cloud action. You guys have probably seen an uptake on services right on the native side. >>Yes. Yes. For sure. So maybe I just outlined some of the, some of the assets we made this week. So absolutely >>Go ahead. >>We, we announced a new instance family as a, a major workhorse underneath the VMware cloud offering called I, I, you mentioned nitro earlier, this is on, based on our latest generation of nitro, which allows us to offer as you know, bare metal instances, which is, which is what VMware actually VMware was our first partnership and customer that I would say actually drove us to really get Nira done and out the door. And we've continued to iterate on that. And so this I four, I instance, it's based on the, the latest Intel isolate processor with more than double the Ram double the compute, a whopping 75 gigabytes per second network. So it's a real powerhouse. The cool thing is that with the, with the NetApp storage solution that we, we discussed, we're now disaggregating the need to provision, compute and storage at the same time. It used to be, if you wanted to add more storage to your VSAN array, that was on a V VMware cloud. Yeah. You'd add another note. You might not need more compute for memory. You'd have to add another note. And so now customers can simply start adding chunks of storage. And so this opens up customers. I had a customer come to me yesterday and said, there's no reason for us not to move. Now. We were waiting for something that like this, that allowed us to move our data heavy workloads yeah. Into VMware cloud. It's >>Like, it's like the, the alignment. You mentioned alignment earlier. You know, I would say that VMware customers are lined up now almost perfectly with the hybrid story that's that's seamless or somewhat seems it's never truly seamless. But if you look at like what Deepak's doing with Kubernetes and open source, you, you guys have that there talking that big here, you got vs a eight vSphere, eight out it's all cloud native. So that's lined up with what you guys are doing on your services and the horsepower. They have their stuff, you have yours that works better together. So it seems like it's more lined up than ever before. What's your take on that? Do you agree? And, and if so, what folks watching here that are VMware customers, what's, what's the motivation now to go faster? >>Look, it is, it is absolutely lined up. We are, as, as I mentioned earlier, we are jointly engineering and developing this thing together. And so that includes not just the nuts and bolts underneath, but kind of the vision of where it's going. And so we're, we're collectively bringing in customer feedback. >>What is that vision real quick? >>So that vision has to actually help an under help meet even the most demanding customer workloads. Okay. So you've got customer workloads that are still locked in on premises. And why is that? Well, it used to be, there was big for data and migration, right? And the speed. And so we continue to iterate this and that again is a joint thing. Instead of say, VMware, just building on AWS, it really is a, a tight partnership. >>Yeah. The lift and shift is a, an easy thing to do. And, and, and by the way, that could be a hassle too. But I hear most people say the reason holding us back on the workloads is it's just a lot of work, a hassle making it easier is what they want. And you guys are doing that. >>We are doing that. Absolutely. And by the way, we've got not just engineering teams, but we've got customer support teams on both sides working together. We also have flexible commercial options, right? If a customer wants to buy from AWS because they've negotiated some kind of deal with us, they can do that. They wanna buy from VMware for a similar reason. They could buy from VMware. So are >>They in the marketplace? >>They are in the market. There, there are some things in the marketplace. So you talked about Tansu, there's a Tansu offering in the marketplace. So yes. Customers can >>Contract. Yeah. Marketplaces. I'm telling you that's very disruptive. I'm Billy bullish on the market AIOS marketplace. I think that's gonna be a transformative way. People have what they procure and fully agree, deploy and how, and channel relationships are gonna shift. I think that's gonna be a disruptive enabler to the partner equation and, and we haven't even seen it yet. We're gonna be up there in September for their inaugural event. I think it's a small group, but we're gonna be documenting that. So even final question for you, what's next for you? What's on the agenda. You got reinvent right around the corner. Your P ones are done. Right? I know. Assuming all that, I turn that general joke. That's an internal Amazon joke. FYI. You've got your plan. What's next for the world. Obviously they're gonna go this, take this, explore global. No matter what happens with Broadcom, this is gonna be a growth wave with hybrid. What's next for you and your team with AWS and VMware's relationship? >>Yeah. So both of us are hyper focused on adding additional options, both from a, an instance compute perspective. You know, VMware announced some, some, some additional offerings that we've got. We've got a fully complete, like, so they're, they announce things like VMware flex compute V VMware flex storage. You mentioned earlier, there was a conversation around ransomware. There's a new ransomware based offering. So we're hyper focused on rounding out, continuing to round out the offering and giving customers even more choice >>Real quick. Jonathan made me think about the ransomware we were at reinforce Steven Schmidtz now the CSO. Now you got a CSO. AJ's the CSO. You got a whole focus, huge emphasis on security right now. I know you always have, but now it's much more public. It's PO more positive, I think, than some of the other events I've been to. It's been more Lum and doom. What's the security tie in here with VMware. Can you share a little bit real quick on the security piece update around this relationship? >>Yeah, you bet. So as you know, security for us is job zero. Like you don't have anything of security. And so what are the things that, that we're excited about specifically with VMware is, is the latest offering that, that we put together and it's called this, this ransomware offering. And it's, it's a little bit different than other ransomware. I mean, a lot of people have ransomware offerings today, just >>Air gap. >>Right, right, right. Exactly. No, that's easy. No, this one is different. So on the back end, so within VMC, there's this, this option where CU we can be to be taking iterative snapshots of a customer environment. Now, if an event were to occur, right. And a customer is like, I have to know if I'm compromised, we can actually spin up super easy. This is cloud. Remember? Yeah. We can spin up a, a copy of this environment, throw a switch, pick a snapshot with NSX. So VMware NSX firewall it off and then use some custom tooling from VMware to actually see if it's been compromised or not. And then iterate through that until you actually know you're clean. And that's different than just tools that do maybe a >>Little bit of scam. We had Tom gills on yesterday and, and one of the things Dave ante had to leave is taking the sun to college is last one in the house and B nester now, but Tom Gill was on. We were talking about how good their security story is ware. And they really weren't showboating it as much as they could have here. I thought they could have done a better job, but this is an example of kind of them really leaning in with you guys. That's the key part of the relationship. >>Yeah, it really is. And I think this is something is materially different than what you can get elsewhere. And it's exciting for, >>Okay. Now the, the real question I want to know is what's your plans for AWS reinvent the blockbuster end of the year, Amazon surf show that gets bigger and bigger. I know it's still hybrid now, but it's looking be hybrid, but people are back in person last year. You guys were the first event really come back and still had massive numbers. AWS summit, New York at 19,000. I heard last week in Chicago, big numbers. So we're expecting reinvent to be pretty large this year. What are you, what are you gonna do there? What's your role there? >>We are expecting, well, I'll be there. I cover multiple businesses. Obviously. We're, we're planning on some additional announcements, obviously in the VMware space as well. And one of the other businesses I run is around SAP. And you should look for some things there as well. Yeah. Really looking forward to reinvent, except for the fact that it's right after Thanksgiving. But I think it >>Always ruins my, I always get an article out. I like, why are you we're having, we're having Thanksgiving dinner. I gotta write this article. It's gotta get Adam, Adam. Leski exclusive. We, every year we do a, a CEO sit down with Andy was the CEO and then now Adam. But yeah, it's a great event to me. I think it sets the tone. And it's gonna be very interesting to see the big clouds are coming to the big cloud. You guys, and you guys are now called hyperscalers. Now, multiple words. It's interesting. You guys are providing the CapEx goodness for everybody else now. And that relationship seems to be the new, the new industry standard of you guys provide the enablement and then everyone you get paid, cuz it's a service. A whole nother level of cloud is emerging in the partner network, GSI other companies. Yeah. >>Yeah. I mean we're really scaling. I mean we continue to iterate and release regions at a fast clip. We just announced support for VMware in Hong Kong. Yeah. So now we're up to 21 regions for this service, >>The sovereign clouds right around the corner. Let's we'll talk about that soon. Steven. Thanks for coming. I know you gotta go. Thank you for your valuable time. Coming in. Put Steven Jones. Who's the general manager of the VMware cloud on AWS business. Four AWS here inside the cube day. Three of cube coverage. I'm John furrier. Thanks for watching. We'll be right back.
SUMMARY :
Lisa Martin, Dave Nicholson, all host of the cube 12 interviews today, just we're with Rocklin and rolling, I've been on many times going back to 2015. Pleasure to be here. To see you again. And the amount of, of So if you look at the, the marks of time, now, the history books are starting to be written about Amazon EC two instances back in the day and the maximum amount of memory you could conversion I mean, he's, I know it's coming next. I mean, all the hardware innovation that you guys have done, I mean, look at every it's changed. And you know, you mentioned a couple of ISVs and partners of ours who are leaning in And I think, you know, one of the, and we're gonna circle back to VMware is kind of a point to this. Where is the VMware The best part are the customers who were coming and adopting and proving lot of benefits between the VMware cloud on AWS and the services that you guys have natively in your cloud. And the only way I can move it to cloud is to actually refactor it into some net new application, And that's, that's how you guys see the native and, and VMware cloud integrating in. So the app is the business. I mean, if, if you look at where not And so they have to move quickly. And the customers came here for both more of the partners, So you start to see what I call the naturalization of partners. So I have to be honest with you, John. By the way, you sell out every reinvent. I mean, absolutely naturally we want a relationship Amazon, but for the most part, you let competition come in, even on, so you guys are definitely partner And like you say, it's rising tide, right. content that you guys are producing here. you know, it is super difficult sometimes to, to move an application. A lot of migrations to the cloud too. So maybe I just outlined some of the, some of the assets we made this week. the latest Intel isolate processor with more than double the Ram double So that's lined up with what you guys are doing on your services and the horsepower. And so that And the speed. And you guys are doing that. And by the way, we've got not just engineering teams, but we've got customer So you talked about Tansu, there's a Tansu offering in I think that's gonna be a disruptive enabler to the So we're hyper focused on rounding out, continuing to round out the offering I know you always have, but now it's much more public. So as you know, security for us is job zero. And a customer is like, I have to know if I'm compromised, we can actually spin up super easy. but this is an example of kind of them really leaning in with you guys. And I think this is something is materially different than what the blockbuster end of the year, Amazon surf show that And one of the other businesses I run is around SAP. And that relationship seems to be the new, the new industry standard of you guys I mean we continue to iterate and release regions at I know you gotta go.
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Breaking Analysis: Answering the top 10 questions about SuperCloud
>> From the theCUBE studios in Palo Alto in Boston, bringing you data driven insights from theCUBE and ETR. This is "Breaking Analysis" with Dave Vellante. >> Welcome to this week's Wikibon, theCUBE's insights powered by ETR. As we exited the isolation economy last year, supercloud is a term that we introduced to describe something new that was happening in the world of cloud. In this Breaking Analysis, we address the 10 most frequently asked questions we get around supercloud. Okay, let's review these frequently asked questions on supercloud that we're going to try to answer today. Look at an industry that's full of hype and buzzwords. Why the hell does anyone need a new term? Aren't hyperscalers building out superclouds? We'll try to answer why the term supercloud connotes something different from hyperscale clouds. And we'll talk about the problems that superclouds solve specifically. And we'll further define the critical aspects of a supercloud architecture. We often get asked, isn't this just multi-cloud? Well, we don't think so, and we'll explain why in this Breaking Analysis. Now in an earlier episode, we introduced the notion of super PaaS. Well, isn't a plain vanilla PaaS already a super PaaS? Again, we don't think so, and we'll explain why. Who will actually build and who are the players currently building superclouds? What workloads and services will run on superclouds? And 8-A or number nine, what are some examples that we can share of supercloud? And finally, we'll answer what you can expect next from us on supercloud? Okay, let's get started. Why do we need another buzzword? Well, late last year, ahead of re:Invent, we were inspired by a post from Jerry Chen called "Castles in the Cloud." Now in that blog post, he introduced the idea that there were sub-markets emerging in cloud that presented opportunities for investors and entrepreneurs that the cloud wasn't going to suck the hyperscalers. Weren't going to suck all the value out of the industry. And so we introduced this notion of supercloud to describe what we saw as a value layer emerging above the hyperscalers CAPEX gift, we sometimes call it. Now it turns out, that we weren't the only ones using the term as both Cornell and MIT have used the phrase in somewhat similar, but different contexts. The point is something new was happening in the AWS and other ecosystems. It was more than IaaS and PaaS, and wasn't just SaaS running in the cloud. It was a new architecture that integrates infrastructure, platform and software as services to solve new problems that the cloud vendors in our view, weren't addressing by themselves. It seemed to us that the ecosystem was pursuing opportunities across clouds that went beyond conventional implementations of multi-cloud. And we felt there was a structural change going on at the industry level, the supercloud, metaphorically was highlighting. So that's the background on why we felt a new catch phrase was warranted, love it or hate it. It's memorable and it's what we chose. Now to that last point about structural industry transformation. Andy Rappaport is sometimes and often credited with identifying the shift from the vertically integrated IBM mainframe era to the fragmented PC microprocesor-based era in his HBR article in 1991. In fact, it was David Moschella, who at the time was an IDC Analyst who first introduced the concept in 1987, four years before Rappaport's article was published. Moschella saw that it was clear that Intel, Microsoft, Seagate and others would replace the system vendors, and put that forth in a graphic that looked similar to the first two on this chart. We don't have to review the shift from IBM as the center of the industry to Wintel, that's well understood. What isn't as well known or accepted is what Moschella put out in his 2018 book called "Seeing Digital" which introduced the idea of "The Matrix" that's shown on the right hand side of this chart. Moschella posited that new services were emerging built on top of the internet and hyperscale clouds that would integrate other innovations and would define the next era of computing. He used the term Matrix because the conceptual depiction included not only horizontal technology rose like the cloud and the internet, but for the first time included connected industry verticals, the columns in this chart. Moschella pointed out that whereas historically, industry verticals had a closed value chain or stack and ecosystem of R&D, and production, and manufacturing, and distribution. And if you were in that industry, the expertise within that vertical generally stayed within that vertical and was critical to success. But because of digital and data, for the first time, companies were able to traverse industries, jump across industries and compete because data enabled them to do that. Examples, Amazon and content, payments, groceries, Apple, and payments, and content, and so forth. There are many examples. Data was now this unifying enabler and this marked a change in the structure of the technology landscape. And supercloud is meant to imply more than running in hyperscale clouds, rather it's the combination of multiple technologies enabled by CloudScale with new industry participants from those verticals, financial services and healthcare, manufacturing, energy, media, and virtually all in any industry. Kind of an extension of every company is a software company. Basically, every company now has the opportunity to build their own cloud or supercloud. And we'll come back to that. Let's first address what's different about superclouds relative to hyperscale clouds? You know, this one's pretty straightforward and obvious, I think. Hyperscale clouds, they're walled gardens where they want your data in their cloud and they want to keep you there. Sure, every cloud player realizes that not all data will go to their particular cloud so they're meeting customers where their data lives with initiatives like Amazon Outposts and Azure Arc, and Google Anthos. But at the end of the day, the more homogeneous they can make their environments, the better control, security, cost, and performance they can deliver. The more complex the environment, the more difficult it is to deliver on their brand promises. And of course, the lesser margin that's left for them to capture. Will the hyperscalers get more serious about cross-cloud services? Maybe, but they have plenty of work to do within their own clouds and within enabling their own ecosystems. They had a long way to go a lot of runway. So let's talk about specifically, what problems superclouds solve? We've all seen the stats from IDC or Gartner, or whomever the customers on average use more than one cloud. You know, two clouds, three clouds, five clouds, 20 clouds. And we know these clouds operate in disconnected silos for the most part. And that's a problem because each cloud requires different skills because the development environment is different as is the operating environment. They have different APIs, different primitives, and different management tools that are optimized for each respective hyperscale cloud. Their functions and value props don't extend to their competitors' clouds for the most part. Why would they? As a result, there's friction when moving between different clouds. It's hard to share data, it's hard to move work. It's hard to secure and govern data. It's hard to enforce organizational edicts and policies across these clouds, and on-prem. Supercloud is an architecture designed to create a single environment that enables management of workloads and data across clouds in an effort to take out complexity, accelerate application development, streamline operations and share data safely, irrespective of location. It's pretty straightforward, but non-trivial, which is why I always ask a company's CEO and executives if stock buybacks and dividends will yield as much return as building out superclouds that solve really specific and hard problems, and create differential value. Okay, let's dig a bit more into the architectural aspects of supercloud. In other words, what are the salient attributes of supercloud? So first and foremost, a supercloud runs a set of specific services designed to solve a unique problem and it can do so in more than one cloud. Superclouds leverage the underlying cloud native tooling of a hyperscale cloud, but they're optimized for a specific objective that aligns with the problem that they're trying to solve. For example, supercloud might be optimized for lowest cost or lowest latency, or sharing data, or governing, or securing that data, or higher performance for networking, for example. But the point is, the collection of services that is being delivered is focused on a unique value proposition that is not being delivered by the hyperscalers across clouds. A supercloud abstracts the underlying and siloed primitives of the native PaaS layer from the hyperscale cloud and then using its own specific platform as a service tooling, creates a common experience across clouds for developers and users. And it does so in a most efficient manner, meaning it has the metadata knowledge and management capabilities that can optimize for latency, bandwidth, or recovery, or data sovereignty, or whatever unique value that supercloud is delivering for the specific use case in their domain. And a supercloud comprises a super PaaS capability that allows ecosystem partners through APIs to add incremental value on top of the supercloud platform to fill gaps, accelerate features, and of course innovate. The services can be infrastructure-related, they could be application services, they could be data services, security services, user services, et cetera, designed and packaged to bring unique value to customers. Again, that hyperscalers are not delivering across clouds or on-premises. Okay, so another common question we get is, isn't that just multi-cloud? And what we'd say to that is yes, but no. You can call it multi-cloud 2.0, if you want, if you want to use it, it's kind of a commonly used rubric. But as Dell's Chuck Whitten proclaimed at Dell Technologies World this year, multi-cloud by design, is different than multi-cloud by default. Meaning to date, multi-cloud has largely been a symptom of what we've called multi-vendor or of M&A, you buy a company and they happen to use Google Cloud, and so you bring it in. And when you look at most so-called, multi-cloud implementations, you see things like an on-prem stack, which is wrapped in a container and hosted on a specific cloud or increasingly a technology vendor has done the work of building a cloud native version of their stack and running it on a specific cloud. But historically, it's been a unique experience within each cloud with virtually no connection between the cloud silos. Supercloud sets out to build incremental value across clouds and above hyperscale CAPEX that goes beyond cloud compatibility within each cloud. So if you want to call it multi-cloud 2.0, that's fine, but we chose to call it supercloud. Okay, so at this point you may be asking, well isn't PaaS already a version of supercloud? And again, we would say no, that supercloud and its corresponding superPaaS layer which is a prerequisite, gives the freedom to store, process and manage, and secure, and connect islands of data across a continuum with a common experience across clouds. And the services offered are specific to that supercloud and will vary by each offering. Your OpenShift, for example, can be used to construct a superPaaS, but in and of itself, isn't a superPaaS, it's generic. A superPaaS might be developed to support, for instance, ultra low latency database work. It would unlikely again, taking the OpenShift example, it's unlikely that off-the-shelf OpenShift would be used to develop such a low latency superPaaS layer for ultra low latency database work. The point is supercloud and its inherent superPaaS will be optimized to solve specific problems like that low latency example for distributed databases or fast backup and recovery for data protection, and ransomware, or data sharing, or data governance. Highly specific use cases that the supercloud is designed to solve for. Okay, another question we often get is who has a supercloud today and who's building a supercloud, and who are the contenders? Well, most companies that consider themselves cloud players will, we believe, be building or are building superclouds. Here's a common ETR graphic that we like to show with Net Score or spending momentum on the Y axis and overlap or pervasiveness in the ETR surveys on the X axis. And we've randomly chosen a number of players that we think are in the supercloud mix, and we've included the hyperscalers because they are enablers. Now remember, this is a spectrum of maturity it's a maturity model and we've added some of those industry players that we see building superclouds like CapitalOne, Goldman Sachs, Walmart. This is in deference to Moschella's observation around The Matrix and the industry structural changes that are going on. This goes back to every company, being a software company and rather than pattern match an outdated SaaS model, we see new industry structures emerging where software and data, and tools, specific to an industry will lead the next wave of innovation and bring in new value that traditional technology companies aren't going to solve, and the hyperscalers aren't going to solve. You know, we've talked a lot about Snowflake's data cloud as an example of supercloud. After being at Snowflake Summit, we're more convinced than ever that they're headed in this direction. VMware is clearly going after cross-cloud services you know, perhaps creating a new category. Basically, every large company we see either pursuing supercloud initiatives or thinking about it. Dell showed project Alpine at Dell Tech World, that's a supercloud. Snowflake introducing a new application development capability based on their superPaaS, our term of course, they don't use the phrase. Mongo, Couchbase, Nutanix, Pure Storage, Veeam, CrowdStrike, Okta, Zscaler. Yeah, all of those guys. Yes, Cisco and HPE. Even though on theCUBE at HPE Discover, Fidelma Russo said on theCUBE, she wasn't a fan of cloaking mechanisms, but then we talked to HPE's Head of Storage Services, Omer Asad is clearly headed in the direction that we would consider supercloud. Again, those cross-cloud services, of course, their emphasis is connecting as well on-prem. That single experience, which traditionally has not existed with multi-cloud or hybrid. And we're seeing the emergence of companies, smaller companies like Aviatrix and Starburst, and Clumio and others that are building versions of superclouds that solve for a specific problem for their customers. Even ISVs like Adobe, ADP, we've talked to UiPath. They seem to be looking at new ways to go beyond the SaaS model and add value within their cloud ecosystem specifically, around data as part of their and their customers digital transformations. So yeah, pretty much every tech vendor with any size or momentum and new industry players are coming out of hiding, and competing. Building superclouds that look a lot like Moschella's Matrix, with machine intelligence and blockchains, and virtual realities, and gaming, all enabled by the internet and hyperscale cloud CAPEX. So it's moving fast and it's the future in our opinion. So don't get too caught up in the past or you'll be left behind. Okay, what about examples? We've given a number in the past, but let's try to be a little bit more specific. Here are a few we've selected and we're going to answer the two questions in one section here. What workloads and services will run in superclouds and what are some examples? Let's start with analytics. Our favorite example is Snowflake, it's one of the furthest along with its data cloud, in our view. It's a supercloud optimized for data sharing and governance, query performance, and security, and ecosystem enablement. When you do things inside of that data cloud, what we call a super data cloud. Again, our term, not theirs. You can do things that you could not do in a single cloud. You can't do this with Redshift, You can't do this with SQL server and they're bringing new data types now with merging analytics or at least accommodate analytics and transaction type data, and bringing open source tooling with things like Apache Iceberg. And so it ticks the boxes we laid out earlier. I would say that a company like Databricks is also in that mix doing it, coming at it from a data science perspective, trying to create that consistent experience for data scientists and data engineering across clouds. Converge databases, running transaction and analytic workloads is another example. Take a look at what Couchbase is doing with Capella and how it's enabling stretching the cloud to the edge with ARM-based platforms and optimizing for low latency across clouds, and even out to the edge. Document database workloads, look at MongoDB, a very developer-friendly platform that with the Atlas is moving toward a supercloud model running document databases very, very efficiently. How about general purpose workloads? This is where VMware comes into to play. Very clearly, there's a need to create a common operating environment across clouds and on-prem, and out to the edge. And I say VMware is hard at work on that. Managing and moving workloads, and balancing workloads, and being able to recover very quickly across clouds for everyday applications. Network routing, take a look at what Aviatrix is doing across clouds, industry workloads. We see CapitalOne, it announced its cost optimization platform for Snowflake, piggybacking on Snowflake supercloud or super data cloud. And in our view, it's very clearly going to go after other markets is going to test it out with Snowflake, running, optimizing on AWS and it's going to expand to other clouds as Snowflake's business and those other clouds grows. Walmart working with Microsoft to create an on-premed Azure experience that's seamless. Yes, that counts, on-prem counts. If you can create that seamless and continuous experience, identical experience from on-prem to a hyperscale cloud, we would include that as a supercloud. You know, we've written about what Goldman is doing. Again, connecting its on-prem data and software tooling, and other capabilities to AWS for scale. And we can bet dollars to donuts that Oracle will be building a supercloud in healthcare with its Cerner acquisition. Supercloud is everywhere you look. So I'm sorry, naysayers it's happening all around us. So what's next? Well, with all the industry buzz and debate about the future, John Furrier and I, have decided to host an event in Palo Alto, we're motivated and inspired to further this conversation. And we welcome all points of view, positive, negative, multi-cloud, supercloud, hypercloud, all welcome. So theCUBE on Supercloud is coming on August 9th, out of our Palo Alto studios, we'll be running a live program on the topic. We've reached out to a number of industry participants, VMware, Snowflake, Confluent, Sky High Security, Gee Rittenhouse's new company, HashiCorp, CloudFlare. We've hit up Red Hat and we expect many of these folks will be in our studios on August 9th. And we've invited a number of industry participants as well that we're excited to have on. From industry, from financial services, from healthcare, from retail, we're inviting analysts, thought leaders, investors. We're going to have more detail in the coming weeks, but for now, if you're interested, please reach out to me or John with how you think you can advance the discussion and we'll see if we can fit you in. So mark your calendars, stay tuned for more information. Okay, that's it for today. Thanks to Alex Myerson who handles production and manages the podcast for Breaking Analysis. And I want to thank Kristen Martin and Cheryl Knight, they help get the word out on social and in our newsletters. And Rob Hof is our editor in chief over at SiliconANGLE, who does a lot of editing and appreciate you posting on SiliconANGLE, Rob. Thanks to all of you. Remember, all these episodes are available as podcasts wherever you listen. All you got to do is search Breaking Analysis podcast. It publish each week on wikibon.com and siliconangle.com. You can email me directly at david.vellante@siliconangle.com or DM me @DVellante, or comment on my LinkedIn post. And please do check out ETR.ai for the best survey data. And the enterprise tech business will be at AWS NYC Summit next Tuesday, July 12th. So if you're there, please do stop by and say hello to theCUBE, it's at the Javits Center. This is Dave Vellante for theCUBE insights powered by ETR. Thanks for watching. And we'll see you next time on "Breaking Analysis." (bright music)
SUMMARY :
From the theCUBE studios and how it's enabling stretching the cloud
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Breaking Analysis: Answering the top 10 questions about supercloud
>> From theCUBE Studios in Palo Alto and Boston, bringing you data-driven insights from theCUBE and ETR. This is "Breaking Analysis" with Dave Vallante. >> Welcome to this week's Wikibon CUBE Insights powered by ETR. As we exited the isolation economy last year, Supercloud is a term that we introduced to describe something new that was happening in the world of cloud. In this "Breaking Analysis," we address the 10 most frequently asked questions we get around Supercloud. Okay, let's review these frequently asked questions on Supercloud that we're going to try to answer today. Look at an industry that's full of hype and buzzwords. Why the hell does anyone need a new term? Aren't hyperscalers building out Superclouds? We'll try to answer why the term Supercloud connotes something different from hyperscale clouds. And we'll talk about the problems that Superclouds solve specifically, and we'll further define the critical aspects of a Supercloud architecture. We often get asked, "Isn't this just multi-cloud?" Well, we don't think so, and we'll explain why in this "Breaking Analysis." Now, in an earlier episode, we introduced the notion of super PaaS. Well, isn't a plain vanilla PaaS already a super PaaS? Again, we don't think so, and we'll explain why. Who will actually build and who are the players currently building Superclouds? What workloads and services will run on Superclouds? And eight A or number nine, what are some examples that we can share of Supercloud? And finally, we'll answer what you can expect next from us on Supercloud. Okay, let's get started. Why do we need another buzzword? Well, late last year ahead of re:Invent, we were inspired by a post from Jerry Chen called castles in the cloud. Now, in that blog post, he introduced the idea that there were submarkets emerging in cloud that presented opportunities for investors and entrepreneurs. That the cloud wasn't going to suck the hyperscalers, weren't going to suck all the value out of the industry. And so we introduced this notion of Supercloud to describe what we saw as a value layer emerging above the hyperscalers CAPEX gift, we sometimes call it. Now, it turns out that we weren't the only ones using the term, as both Cornell and MIT, have used the phrase in somewhat similar, but different contexts. The point is, something new was happening in the AWS and other ecosystems. It was more than IS and PaaS, and wasn't just SaaS running in the cloud. It was a new architecture that integrates infrastructure, platform and software as services, to solve new problems that the cloud vendors, in our view, weren't addressing by themselves. It seemed to us that the ecosystem was pursuing opportunities across clouds that went beyond conventional implementations of multi-cloud. And we felt there was a structural change going on at the industry level. The Supercloud metaphorically was highlighting. So that's the background on why we felt a new catch phrase was warranted. Love it or hate it, it's memorable and it's what we chose. Now, to that last point about structural industry transformation. Andy Rapaport is sometimes and often credited with identifying the shift from the vertically integrated IBM mainframe era to the fragmented PC microprocesor based era in his HBR article in 1991. In fact, it was David Moschella, who at the time was an IDC analyst who first introduced the concept in 1987, four years before Rapaport's article was published. Moschella saw that it was clear that Intel, Microsoft, Seagate and others would replace the system vendors and put that forth in a graphic that looked similar to the first two on this chart. We don't have to review the shift from IBM as the center of the industry to Wintel. That's well understood. What isn't as well known or accepted is what Moschella put out in his 2018 book called "Seeing Digital" which introduced the idea of the matrix that's shown on the right hand side of this chart. Moschella posited that new services were emerging, built on top of the internet and hyperscale clouds that would integrate other innovations and would define the next era of computing. He used the term matrix, because the conceptual depiction included, not only horizontal technology rows, like the cloud and the internet, but for the first time included connected industry verticals, the columns in this chart. Moschella pointed out that, whereas historically, industry verticals had a closed value chain or stack and ecosystem of R&D and production and manufacturing and distribution. And if you were in that industry, the expertise within that vertical generally stayed within that vertical and was critical to success. But because of digital and data, for the first time, companies were able to traverse industries jump across industries and compete because data enabled them to do that. Examples, Amazon and content, payments, groceries, Apple and payments, and content and so forth. There are many examples. Data was now this unifying enabler and this marked a change in the structure of the technology landscape. And Supercloud is meant to imply more than running in hyperscale clouds. Rather, it's the combination of multiple technologies, enabled by cloud scale with new industry participants from those verticals; financial services, and healthcare, and manufacturing, energy, media, and virtually all and any industry. Kind of an extension of every company is a software company. Basically, every company now has the opportunity to build their own cloud or Supercloud. And we'll come back to that. Let's first address what's different about Superclouds relative to hyperscale clouds. Now, this one's pretty straightforward and obvious, I think. Hyperscale clouds, they're walled gardens where they want your data in their cloud and they want to keep you there. Sure, every cloud player realizes that not all data will go to their particular cloud. So they're meeting customers where their data lives with initiatives like Amazon Outposts and Azure Arc and Google Antos. But at the end of the day, the more homogeneous they can make their environments, the better control, security, costs, and performance they can deliver. The more complex the environment, the more difficult it is to deliver on their brand promises. And, of course, the less margin that's left for them to capture. Will the hyperscalers get more serious about cross cloud services? Maybe, but they have plenty of work to do within their own clouds and within enabling their own ecosystems. They have a long way to go, a lot of runway. So let's talk about specifically, what problems Superclouds solve. We've all seen the stats from IDC or Gartner or whomever, that customers on average use more than one cloud, two clouds, three clouds, five clouds, 20 clouds. And we know these clouds operate in disconnected silos for the most part. And that's a problem, because each cloud requires different skills, because the development environment is different as is the operating environment. They have different APIs, different primitives, and different management tools that are optimized for each respective hyperscale cloud. Their functions and value props don't extend to their competitors' clouds for the most part. Why would they? As a result, there's friction when moving between different clouds. It's hard to share data. It's hard to move work. It's hard to secure and govern data. It's hard to enforce organizational edicts and policies across these clouds and on-prem. Supercloud is an architecture designed to create a single environment that enables management of workloads and data across clouds in an effort to take out complexity, accelerate application development, streamline operations, and share data safely, irrespective of location. It's pretty straightforward, but non-trivial, which is why I always ask a company's CEO and executives if stock buybacks and dividends will yield as much return as building out Superclouds that solve really specific and hard problems and create differential value. Okay, let's dig a bit more into the architectural aspects of Supercloud. In other words, what are the salient attributes of Supercloud? So, first and foremost, a Supercloud runs a set of specific services designed to solve a unique problem, and it can do so in more than one cloud. Superclouds leverage the underlying cloud native tooling of a hyperscale cloud, but they're optimized for a specific objective that aligns with the problem that they're trying to solve. For example, Supercloud might be optimized for lowest cost or lowest latency or sharing data or governing or securing that data or higher performance for networking, for example. But the point is, the collection of services that is being delivered is focused on a unique value proposition that is not being delivered by the hyperscalers across clouds. A Supercloud abstracts the underlying and siloed primitives of the native PaaS layer from the hyperscale cloud, and then using its own specific platform as a service tooling, creates a common experience across clouds for developers and users. And it does so in the most efficient manner, meaning it has the metadata knowledge and management capabilities that can optimize for latency, bandwidth, or recovery or data sovereignty, or whatever unique value that Supercloud is delivering for the specific use case in their domain. And a Supercloud comprises a super PaaS capability that allows ecosystem partners through APIs to add incremental value on top of the Supercloud platform to fill gaps, accelerate features, and of course, innovate. The services can be infrastructure related, they could be application services, they could be data services, security services, user services, et cetera, designed and packaged to bring unique value to customers. Again, that hyperscalers are not delivering across clouds or on premises. Okay, so another common question we get is, "Isn't that just multi-cloud?" And what we'd say to that is yeah, "Yes, but no." You can call it multi-cloud 2.0, if you want. If you want to use, it's kind of a commonly used rubric. But as Dell's Chuck Whitten proclaimed at Dell Technologies World this year, multi-cloud, by design, is different than multi-cloud by default. Meaning, to date, multi-cloud has largely been a symptom of what we've called multi-vendor or of M&A. You buy a company and they happen to use Google cloud. And so you bring it in. And when you look at most so-called multi-cloud implementations, you see things like an on-prem stack, which is wrapped in a container and hosted on a specific cloud. Or increasingly, a technology vendor has done the work of building a cloud native version of their stack and running it on a specific cloud. But historically, it's been a unique experience within each cloud, with virtually no connection between the cloud silos. Supercloud sets out to build incremental value across clouds and above hyperscale CAPEX that goes beyond cloud compatibility within each cloud. So, if you want to call it multi-cloud 2.0, that's fine, but we chose to call it Supercloud. Okay, so at this point you may be asking, "Well isn't PaaS already a version of Supercloud?" And again, we would say, "No." That Supercloud and its corresponding super PaaS layer, which is a prerequisite, gives the freedom to store, process, and manage and secure and connect islands of data across a continuum with a common experience across clouds. And the services offered are specific to that Supercloud and will vary by each offering. OpenShift, for example, can be used to construct a super PaaS, but in and of itself, isn't a super PaaS, it's generic. A super PaaS might be developed to support, for instance, ultra low latency database work. It would unlikely, again, taking the OpenShift example, it's unlikely that off the shelf OpenShift would be used to develop such a low latency, super PaaS layer for ultra low latency database work. The point is, Supercloud and its inherent super PaaS will be optimized to solve specific problems like that low latency example for distributed databases or fast backup in recovery for data protection and ransomware, or data sharing or data governance. Highly specific use cases that the Supercloud is designed to solve for. Okay, another question we often get is, "Who has a Supercloud today and who's building a Supercloud and who are the contenders?" Well, most companies that consider themselves cloud players will, we believe, be building or are building Superclouds. Here's a common ETR graphic that we like to show with net score or spending momentum on the Y axis, and overlap or pervasiveness in the ETR surveys on the X axis. And we've randomly chosen a number of players that we think are in the Supercloud mix. And we've included the hyperscalers because they are enablers. Now, remember, this is a spectrum of maturity. It's a maturity model. And we've added some of those industry players that we see building Superclouds like Capital One, Goldman Sachs, Walmart. This is in deference to Moschella's observation around the matrix and the industry structural changes that are going on. This goes back to every company being a software company. And rather than pattern match and outdated SaaS model, we see new industry structures emerging where software and data and tools specific to an industry will lead the next wave of innovation and bring in new value that traditional technology companies aren't going to solve. And the hyperscalers aren't going to solve. We've talked a lot about Snowflake's data cloud as an example of Supercloud. After being at Snowflake Summit, we're more convinced than ever that they're headed in this direction. VMware is clearly going after cross cloud services, perhaps creating a new category. Basically, every large company we see either pursuing Supercloud initiatives or thinking about it. Dell showed Project Alpine at Dell Tech World. That's a Supercloud. Snowflake introducing a new application development capability based on their super PaaS, our term, of course. They don't use the phrase. Mongo, Couchbase, Nutanix, Pure Storage, Veeam, CrowdStrike, Okta, Zscaler. Yeah, all of those guys. Yes, Cisco and HPE. Even though on theCUBE at HPE Discover, Fidelma Russo said on theCUBE, she wasn't a fan of cloaking mechanisms. (Dave laughing) But then we talked to HPE's head of storage services, Omer Asad, and he's clearly headed in the direction that we would consider Supercloud. Again, those cross cloud services, of course, their emphasis is connecting as well on-prem. That single experience, which traditionally has not existed with multi-cloud or hybrid. And we're seeing the emergence of smaller companies like Aviatrix and Starburst and Clumio and others that are building versions of Superclouds that solve for a specific problem for their customers. Even ISVs like Adobe, ADP, we've talked to UiPath. They seem to be looking at new ways to go beyond the SaaS model and add value within their cloud ecosystem, specifically around data as part of their and their customer's digital transformations. So yeah, pretty much every tech vendor with any size or momentum, and new industry players are coming out of hiding and competing, building Superclouds that look a lot like Moschella's matrix, with machine intelligence and blockchains and virtual realities and gaming, all enabled by the internet and hyperscale cloud CAPEX. So it's moving fast and it's the future in our opinion. So don't get too caught up in the past or you'll be left behind. Okay, what about examples? We've given a number in the past but let's try to be a little bit more specific. Here are a few we've selected and we're going to answer the two questions in one section here. What workloads and services will run in Superclouds and what are some examples? Let's start with analytics. Our favorite example of Snowflake. It's one of the furthest along with its data cloud, in our view. It's a Supercloud optimized for data sharing and governance, and query performance, and security, and ecosystem enablement. When you do things inside of that data cloud, what we call a super data cloud. Again, our term, not theirs. You can do things that you could not do in a single cloud. You can't do this with Redshift. You can't do this with SQL server. And they're bringing new data types now with merging analytics or at least accommodate analytics and transaction type data and bringing open source tooling with things like Apache Iceberg. And so, it ticks the boxes we laid out earlier. I would say that a company like Databricks is also in that mix, doing it, coming at it from a data science perspective trying to create that consistent experience for data scientists and data engineering across clouds. Converge databases, running transaction and analytic workloads is another example. Take a look at what Couchbase is doing with Capella and how it's enabling stretching the cloud to the edge with arm based platforms and optimizing for low latency across clouds, and even out to the edge. Document database workloads, look at Mongo DB. A very developer friendly platform that where the Atlas is moving toward a Supercloud model, running document databases very, very efficiently. How about general purpose workloads? This is where VMware comes into play. Very clearly, there's a need to create a common operating environment across clouds and on-prem and out to the edge. And I say, VMware is hard at work on that, managing and moving workloads and balancing workloads, and being able to recover very quickly across clouds for everyday applications. Network routing, take a look at what Aviatrix is doing across clouds. Industry workloads, we see Capital One. It announced its cost optimization platform for Snowflake, piggybacking on Snowflake's Supercloud or super data cloud. And in our view, it's very clearly going to go after other markets. It's going to test it out with Snowflake, optimizing on AWS, and it's going to expand to other clouds as Snowflake's business and those other clouds grows. Walmart working with Microsoft to create an on-premed Azure experience that's seamless. Yes, that counts, on-prem counts. If you can create that seamless and continuous experience, identical experience from on-prem to a hyperscale cloud, we would include that as a Supercloud. We've written about what Goldman is doing. Again, connecting its on-prem data and software tooling, and other capabilities to AWS for scale. And you can bet dollars to donuts that Oracle will be building a Supercloud in healthcare with its Cerner acquisition. Supercloud is everywhere you look. So I'm sorry, naysayers, it's happening all around us. So what's next? Well, with all the industry buzz and debate about the future, John Furrier and I have decided to host an event in Palo Alto. We're motivated and inspired to further this conversation. And we welcome all points of view, positive, negative, multi-cloud, Supercloud, HyperCloud, all welcome. So theCUBE on Supercloud is coming on August 9th out of our Palo Alto studios. We'll be running a live program on the topic. We've reached out to a number of industry participants; VMware, Snowflake, Confluent, Skyhigh Security, G. Written House's new company, HashiCorp, CloudFlare. We've hit up Red Hat and we expect many of these folks will be in our studios on August 9th. And we've invited a number of industry participants as well that we're excited to have on. From industry, from financial services, from healthcare, from retail, we're inviting analysts, thought leaders, investors. We're going to have more detail in the coming weeks, but for now, if you're interested, please reach out to me or John with how you think you can advance the discussion, and we'll see if we can fit you in. So mark your calendars, stay tuned for more information. Okay, that's it for today. Thanks to Alex Myerson who handles production and manages the podcast for "Breaking Analysis." And I want to thank Kristen Martin and Cheryl Knight. They help get the word out on social and in our newsletters. And Rob Hof is our editor in chief over at SiliconANGLE, who does a lot of editing and appreciate you posting on SiliconANGLE, Rob. Thanks to all of you. Remember, all these episodes are available as podcasts wherever you listen. All you got to do is search, breaking analysis podcast. I publish each week on wikibon.com and siliconangle.com. Or you can email me directly at david.vellante@siliconangle.com. Or DM me @DVallante, or comment on my LinkedIn post. And please, do check out etr.ai for the best survey data in the enterprise tech business. We'll be at AWS NYC summit next Tuesday, July 12th. So if you're there, please do stop by and say hello to theCUBE. It's at the Javits Center. This is Dave Vallante for theCUBE Insights, powered by ETR. Thanks for watching. And we'll see you next time on "Breaking Analysis." (slow music)
SUMMARY :
This is "Breaking Analysis" stretching the cloud to the edge
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Stefanie Chiras, Red Hat | Red Hat Summit 2022
(upbeat music) >> Welcome back to the Seaport in Boston. This is day two of theCUBES's coverage of Red Hat Summit 2022 different format this year for Red Hat Summit. You know we are used to the eight to 9,000 people big conferences, but this is definitely and a lot of developers this is definitely a smaller, more intimate, more abbreviated keynotes which I love that new style they've really catering to the virtual audience as well as the physical audience, a lot of good stuff going on last night in the Seaport, which a lot of fun Stephanie Chiras is here is the Senior Vice President of Partner Ecosystem Success at Red Hat. >> Yeah. >> On the move again, Stephanie love to see you. >> yeah. Thank you. It's great to be here with you and now in a little different bit of a role. >> Yeah, I'm happy that we're actually in Boston and we can meet face to face. >> Yes. >> We don't have to get in a plane, but you know we'll be on a lot of planes in the next few months. >> Yeah. >> But look, a new role for you in ecosystems. You are interviewing all the partners, which is very cool. So you get a big observation space as my friend Jeff Jonas would like to say. And so, but I'd like to observe the partner ecosystem in this new era is different. >> It's very different. >> I mean just press release is going back it's really deep engineering and really interesting flywheel approaches. How is the cloud and the hybrid cloud ecosystem and partner ecosystem different today? >> I think there's a couple of things, I think first of all cloud accelerating all the innovation, the whole cloud motion pulls in a cloud partner in addition to many of the other partners that you need to deploy a solution. So this makes almost every deployment a multi-partner deployment. So that creates the need not just for one on one partnerships between companies and vendors but really for a multi-partner experience. Right, how does an ISV work with a distributor work with a cloud vendor? How do you pull all of that together and I think at Red Hat, our view of being a platform company, we want to be able to span that and bring all of those folks together. So I see this transition going from a world of partnerships into a world of a networked ecosystem. And the real benefit is when you can pull together one ecosystem with another ecosystem, build that up and it really becomes an ecosystem of ecosystems. >> Well and I'm a fan, you're a multi tool star, so it may kind of makes you dangerous because you can talk tech in your technical roles. You've been a GM so you understand the business and that's really what it takes in the part of ecosystem. It can't be just technology and just engineering integration, it's got to be a business model associated with that. Talk about those two dimensions. >> And I think what we're seeing in the ecosystem is there are partners that you build with there are partners you service with, there are partners you sell with some do all three, some do two out of three. How do you work those relationships at the end of the day every partner in the ecosystem wants to bring their value to the customer. And their real goal is how do you merge those values together and I think as you know, right, I come from the technology and the product space. I love moving into this space where you look for those value and that synergy of value to bring better technology, a better procurement experience is often really important and simplicity of deployment to customers, but partners span everything we do. We develop with them, we build with them, we deploy with them, we service with them and all has to come together. >> So how do you make this simple for customers? I mean you're describing an increasingly complex environment. How do you simplify this? >> So a couple of things one, spot onto your point Paul, I think customer expectations now are more aggressive than they've ever been that the ecosystem has done pre-work before they show up. The customer doesn't want to be the one who's pulling together this from one vendor, this from another vendor and stitching it together themselves. So there's a number of things I think we've stepped in to try and do digital engagement for certification and deployment, the creation of operators on OpenShift is one way that technology from partners can be done and enabled more easily and quickly with Red Hat platforms. I think in addition, you've seen. >> Can you go a little deeper on that? >> Sure. >> Explain that a little bit more what does that mean? Yeah, First off, we have a digital experience where partners can come in, they can certify and test their applications to run it on Red Hat platforms themselves. So it's a bit of a come one, come all. We also have an engineering team and a developer team to work side by side with them to build those into solutions. We've done things again to supplement that with capabilities of what we call validated patterns things we've done in the market with customers, with partners, we pull together a validated pattern, we put it onto GitHub so anyone can get access to it. It becomes kind of a recipe for deployment that's available for partners to come in and augment on top of that or customers can come in and pull it up GitHub and build off of it. So I feel like there's different layers in the sort of build model that we work with partners and you want to be able to on-ramp any partner wherever they want to influence their value. It could be at the base certification level, it could be even with RHEL 9 was a good one, right. RHEL 9 was the first version of RHEL that we deployed based upon the CentOS Stream model. CentOS Stream is an upstream version of RHEL very tightly tied into the development model but it allowed partners to engage with that code prior to deployment everything from hardware partners to ISV partners, it becomes a much more open way for them to collaborate with us, so there's so much we can do. >> What's the pitch to partners. I mean I know hybrid cloud is fundamental to your value proposition. I mean most people want hybrid cloud even though the cloud guys might not admit it, right, but so what's the pitch, how do you approach partners there's got to be a common theme there pitch me. >> I think one of the things when it comes to the Red Hat ecosystem is the ecosystem itself has to bring value. Yes, we at Red Hat want to bring value, we want to come in and make it easy and simple for you to access our technology when want to make it easy and simple to engage side by side in front of a customer. But at the end of the day the value of the Red Hat ecosystem is not only Red Hat, it's our partnerships with others. It's our partnerships with the hyperscalers, it's our partnerships with ISVs, it's our work in open source communities. So it's not about Red Hat being this sort of epicenter of the ecosystem. The value comes from the collective ecosystem as it stands, and I think we've made a number of changes here at the beginning of the year in order to create a end to end team within Red Hat that does everything from the build to the sell with all the way from end to end. And I think that's bringing a new layer of simplicity for our engagement with their partners, and it's allowing us to stitch together and introduce partners to partners. >> But you are a dot connector in a sense. >> Absolutely. >> And you can't do it all, I mean nobody can. >> Yeah. But especially Red Hat your strategy is not to do it all by design, so where's the big white spaces where you feel as though your strengths need to be complimented by the partners? >> Oh, I think you caught it spot on. We don't think we can do it all, we're a platform company, we know the value of hybrid cloud is all about bringing a flexibility of an ecosystem together. I think the places where we're really doubling down on is simplicity. So the Ansible announcement that we did right with Ansible automation platform on Azure. With that announcement, it brings in certified collections of ecosystem partners on that deployment. We do the work with Azure in order to do that deployment of Ansible automation platform, and then it comes with a set of certified collections that have been done with other partners. And I think those are the pieces where we can really double down on bringing simplicity. Right, so if I look at areas of focus, that's a great space, and I think it is all about connecting the dots, right, it's about connecting our work with Azure with our work with other ISV partners to pull that together and show up to a customer with something that's fast time to value. >> With so many partners to manage, how do you make sure you're not playing favorites. I guess how do you treat all partners equally or do you even try? >> We absolutely try. I think any partnership is a relationship, right, so it is what Red Hat brings to the table, it's also what the partner brings to the table. Our goal is to understand what the value is the partner wants to deliver to the customer. We focus on that and bringing that to the forefront of what we deploy. We absolutely in a hybrid world it's about choice and flexibility. Certainly there are partners and we made some announcements of course, this week, right yesterday and today with some we're continued to deepen our partnerships with those folks who are doubling down with us where their strategy is very well aligned with us. But our goal is to bring a broad ecosystem that offers customers choice. That's what hybrid cloud's all about. >> I remember years ago, your colleague Bob Pitino, I went down and met him in his office and he schooled me, he was awesome and we did a white board on alternative processors. >> Yeah. >> You guys were doing combat duty in the power division at the time. But basically he helped me understand the trend that is absolutely come true which is alternative processors. It's not just about the CPU anymore, it's about all the CPU and GPU and NPU and accelerators and all these other connected parts. You guys obviously are in the middle of that, you've got relationships with ARM, NVIDIA, Intel, we saw on stage today. Explain the importance and the trends that you see of these alternative processors and accelerators and what that means for customers in terms of the applications that they're now going to be able to tap. >> Yeah, so you know I love this topic when it comes. So one of the spaces is edge, right, we talked about edge today. Edge to me is the epitome of kind of a white space and an opportunity where ecosystem is essential. Edge is pulling together unique hardware capabilities from an accelerator all the way out to new network capabilities and then to AI applications. I mean the number of ISVs building AI applications is just expanding. So it's really that top to bottom ecosystem story, and our work with the telco comes in, our work with the ARM partners, the NVIDIA of the world, the accelerators of the world comes in edge. And then you pull it up to the applications as well. And then to touch in, we're seeing edge be deployed a lot in industries and industry verticals, right. A lot of edge deployments are tailored for a retail market or for a financial services sector. Again, for us, we rely very much on the ecosystem to go into industry verticals where platform companies. So our goal is to find those key partners in those industry verticals who speak the speak, talk the language, and we partner with them in order to support them and so this whole edge space pulls all of that together I think even out to the go to market with industry alignment. >> It's interesting to partner, so we're talking about Silicon, we could talk about that all day long. >> Yes. >> And then it spans and that we had Accenture on we had Raj yesterday. And it was interesting 'cause you think Accenture's like deep vertical industry expertise which it is but Raj's role is really cross industry, and then to tap into that industry expertise you guys had an announcement yesterday with those guys and obviously the GSIs are a key player. >> Absolutely. >> We saw a bunch of 'em last night out and about. >> Yeah. >> So talk about the importance of those relationships. >> I think we are in the announcement with Accenture is a great one, right. We're really doubling down because customers are looking to them, they're looking to the Accentures of the world to help them move into this hybrid world. It's not simple, it's not simple to deploy and get that value of the flexibility. So Accenture has built a number of tools in order to help customers on that journey which we talked about yesterday it really is a continuum of how customers adopt for their cloud space. And so us partnering with them offers a platform underneath, give them technology capabilities and Accenture is able to help customers and guide them along that journey and add a new layer of simplicity. So I think the GSI are critical in this space. >> Yeah. >> You talked about the number of companies developing AI, new AI tools right now. And it seems like there's just the pace of innovation is amazing, the number of startups is unprecedented. How do you decide who makes it into your partner system? What bars do they have to jump over to become a Red Hat partner? >> I think our whole partner structure is layered out quite honestly a bit in tiering, depending upon how much the partner is moving forward with Red Hat, how strategically we aligned our et cetera. But there is definitely a tier that is a come one come all, get your technology to work with Red Hat. We do that digitally now in the world of digital it's much easier to do that to give accessibility but there is definitely a tier that is a come one come all and participate. And then above that, it comes into tierings. How deeply do we go to do joint building to do co-creation and how do we sort of partner even on things like we have ARO and ROSA as you know which is OpenShift built with AWS with Azure those provide very deep technical engagements to bring that level of simplicity, but I would say it spans all the layers, right. We do have a dedicated engineering team to work with the ecosystem partners. We have a dedicated digital team to reach out and proactively right, invite folks to participate and encourage them through the thing and through the whole path. And we've done some things on enablement, we just made early March, we made enablement free for all our partners in order to learn more and get more skilled in Red Hat. Skills and skill creation is just critical for partners, and we want to start there right. >> So we started this conversation with how cloud ecosystems are different. And I think AWS as the mother of all ecosystems, so does Microsoft too but they've had it for a while. And I got felt like last decade partners were kind of afraid, all right, we're going to partner with a cloud vendor, but they're going to eat our lunch. I noticed last year at Reinvent that whole dynamic is changing and I think the industry's realizing this is not a zero sum game. That there's just so much opportunity especially when you start thinking about the edge. So you guys use the term hybrid, right, and John and I wrote a piece prior to Reinvent last year, we said there's something new brewing, we've got on-prem connecting to the clouds, it's going across clouds. People call that multi-cloud, but multi-cloud has been like multi-vendor. It really hasn't been a sort of strategy or a technical layer. And now you're talking the edge and we see the hyperscaler spending a hundred billion dollars a year on infrastructure. And now we see companies like yours and your ecosystem building on top of that. They're not afraid of it anymore, they're actually looking at it as a gift and so we coined this term called Supercloud which is a abstraction layer, and it rises above highs all the complexity of the underlying primitives and APIs and people kind of wince at the term Ashesh called it Metacloud which I like it's kind of fun. But do you feel like that's happening in the ecosystem? Is that a real trend or is that just my imagination? >> I think it's definitely a real trend and it's coming from customers, right, that's what customers want. So customers want the ability to choose are they going to self-manage their applications within a public cloud. There's much more than just technology in the public cloud too right. There's a procurement experience that they provide a simplicity of our relationship. They may choose one of the hyperscalers. They pick a procurement experience, they deepen that relationship, they leverage the services. And I think now what you're seeing is customers are demanding it. They want to be a part of that, they want to run on multiple clouds. And now we're looking at cloud services you've seen our strategy double down on cloud services. I think that kind of comes back together to a customer wants simplicity. They expect the ecosystem to work together behind the scenes. That's what capabilities like ARO are or OpenShift on Azure and OpenShift on AWS. That's what we can provide. We have an SRV team, we jointly support it with those partners behind the scenes but as you said, it's no longer that fear, right. We've rolled up our sleeves together specifically because we wanted to show up to the customer as one. >> Yeah, and by the way, it's not just traditional technology vendors, it's insurance companies, it's banks, it's manufacturers who are building out these so-called super clouds. And to have a super cloud, you got to have a super PaaS and OpenShift is the supers of all PaaS So Stephanie cheers, thanks so much for coming back to theCUBE, >> Oh it's my pleasure. it great to see you again. >> Thank you for the time. >> All right, and thank you for watching keep it right there this is day two of Red Hat Summit 2022 from the Seaport in Boston. You're watching theCUBE. (upbeat music)
SUMMARY :
the eight to 9,000 people love to see you. It's great to be here with you and we can meet face to face. We don't have to get in a plane, And so, but I'd like to How is the cloud and the in addition to many of the other partners it's got to be a business and all has to come together. So how do you make to try and do digital engagement and a developer team to What's the pitch to partners. the build to the sell with And you can't do it to be complimented by the partners? We do the work with Azure in With so many partners to manage, to the forefront of what we deploy. he was awesome and we did a white board the trends that you see I think even out to the go It's interesting to partner, and then to tap into We saw a bunch of 'em So talk about the importance and Accenture is able to help customers What bars do they have to jump over do that to give accessibility and so we coined this And I think now what you're seeing is and OpenShift is the supers of all PaaS it great to see you again. from the Seaport in Boston.
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Danielle Greshock, AWS | AWS Partner Showcase Intro Package
(upbeat music) >> Hello, welcome to the AWS Partner Showcase presented by theCUBE. I'm John Furrier, your host. This is Showcase season one, episode two. I've got Danielle Greshock, Worldwide Director of ISV Partner Solutions Architects At AWS. Welcome to the kickoff, Speeding Innovation with AWS. Good to see you. >> Good to see you as well. Thanks, John. >> Okay, we've got some great companies we're presenting with this week, talking about kind of speeding innovation, really with the cloud. And obviously Amazon, you guys are number one and doing this has been the big theme from Reinvent, this past conference. A lot of people are refactoring in the cloud, from observability to new ways to counter ransomware, to even back up and recover. These were once point solutions, now they're not point solutions, they're part of the cloud platform that's powering new modern application. You know, from DS city pipelining, cloud native, it's out there now, it's now well known, people are looking at this and going, "okay, this is cloud next level," or "super cloud," or whatever we want to call it. It's happening, and people are having solutions and you're in the middle of it. So what's your take on this? Because you know, Veeam, Splunk Clumio and others, they're all doing great business and now refactoring in the cloud with AWS. >> Yeah, well I think that what a lot of companies are finding now is that moving to the cloud is really speeding their innovation. And of course there's been a faster move to the cloud because they realize the benefits that they can get from that movement. And, you know, companies like Veeam, like Clumio, they are building on top of AWS and coming up with new ways to solve customer problems. And then of course the other thing is that there's so much much access to data and insights that you weren't able to have before. But now that you can retain that data with the scale of the cloud, lots of companies are finding new and exciting things to do and innovate with that data that they are able to hang onto. >> You know, it's interesting, you see the entrepreneurial activity. I mean, I was reading- >> Yeah >> This is what I do on the weekends. I go back to 2006 and I look at the early Amazon posts of EC2 and S3. And that was a real great startup movement and that changed the game. Now, even today, the startups are out there. You look at Clumio, right? Poojan over there, he's been doing great stuff. He came from Nutanix, a hyperscale, and now he's got a startup that's growing like a weed out there and Amazon's powering that. You got Cohesity, they're almost going to go public, I believe. They've announced that, they're about to go public so they're going to be a public company. And you have Veeam, which has been in the ecosystems for many, many years, a decade. So these are a good mix of companies, and this is the makeup of the kind of customers you have. What's the thing that they have in common? Why should people pay attention to these companies and the relationship with Amazon web services? >> I mean, I think the thing that these companies really have in common is thinking about the cloud as this new paradigm that they are building for. You know, if I think about Veeam, you know we have really amped up a lot of, both our building and co-selling with Veeam and they're having a lot of success with small companies, medium companies big companies as well, just with their product. And so that is what I think is the difference is they are looking at us as an opportunity to innovate with their product and take advantage to what the opportunities the cloud provides there. >> What are you guys seeing as solution architects in your customer base? Look at AWS from a partnership standpoint. It used to be you get into the marketplace, you have some programs, okay, all good. You guys have shifted that. Can you give us an update on what you guys are doing with respect to offering new kinds of value as your customers change and grow? >> Yeah, I mean, definitely we've seen a lot of success with our SaaS factory program that is looking to, you know help companies make the transformation to SaaS. Also our workload migration program, helping ISVs to move even faster, their on premises business into AWS for sure. But I also just think that, you know, what our customers demand actually at this point is, they're really looking for full blown solutions. So us working with them on solutions, working closely with systems integrators who can help execute on those solutions. Those are all things that our successful ISVs are really leaning into. >> This month's featured companies all have one thing in common, they're all using data at scale and data as part of the developer process. You're seeing data being available, and they have to be available for machine learning and other things cause you have to be more agile. And the scale. So you got more flow and also scalable in terms of users and whatnot. So this is a common theme. What's happening from a customer standpoint as they start to rearchitect? Because you guys have to provide that now next level headroom. >> Yeah. I mean, I think that, you know, again we're seeing a lot of companies wanting to do different things with the volume of data that they actually have, and things that they were never even considering in on-prem. So we talk about refactoring, it's not simply a lift and shift, they're looking to get some technology benefit out of the move, right? So just kind of having a net net from on-prem into the cloud is not going to be good enough. And so we're looking to add that value when they go and make that investment. >> You know, we've been always writing about and covering Snowflake as an example, bring them up. You know you have Redshift that's also, you know competing I guess, with Redshift. But they're a partner, they're growing. They built on AWS and became valuable because they did it differently in the cloud. We're using that, there's many other examples like that, they're companies are coming in and building and taking advantage of the gift called scale. CapEx gift from AWS. And also you got Silicon coming, so more and more goodness on the Amazon side, enabling the partners. So I have to ask you, and that's all kind of documenting that's happening in real time, but what it's teasing out is that the integrations are changing, right? So you're seeing a lot more tightly coupled engineering or solutions with AWS and your top partners. Can you share insight into what that looks like and how you guys think about that? >> Yeah, and definitely a lot of our top partnerships really do start with integrations. That's where we're able to, you know, find the value, that differentiated solution on AWS. So, you know, Snowflake, as an example, just talked about how their integration with private link and some of their serverless integrations were really the cornerstones of the new partnership that they've built with us. And same thing with other ISVs, they've really looked at the integrations to be core, building the value with AWS, with our services and for our AWS customers. Of course these are very bespoke, you know? What's going to be important to a data company isn't going to be the same thing that's important to a storage based company, but still being able to bring the full value of the innovation that AWS makes and have that better together story is really where we find a lot of value there. >> Yeah, and you're in the middle of it too. You have the keys to the kingdom. Solution architects are all where the action is right now. Everyone's looking, okay I got to build on what I got and also I got to build the architecture in real time. And build on top, it's not a tear down, it's a continuation of what they had. >> Yeah, and even our most mature solutions and partnerships, those that are full SaaS solutions, the companies that are innovating and continuing to bring new features to market are the ones that we end up finding to have the most success with. And that is really what my team does is building those integrations and new solutions on AWS. It is our core reason we exist and you know, what we feel is the cornerstone to great partnerships >> You know, Dave Vellante and I on our team, we're always commenting about how the cloud scale is a real benefit to anyone, whether it's leveling up talent, bias, and you know women in tech is coming up, international women's day coming up around the corner. >> Yeah. >> That's happening, so it's all good, right? So, whether you're a startup or a big company if you get that one feature right in the cloud you can and really change your business. And I think this always used to be elusive for the product marketing teams of the old way things were built. You know, you got to test it out and put it out there. Now you got real time information, and for companies that are ISVs out there, they really can be nimble. >> Well, and that's the thing too, is we try very hard to make sure our ISVs have access to customers, our customers, and that's how they can figure out like what is the right thing to build for them. >> Whether you're big or small, the cloud's great. So I got to ask you, this is season one of the AWS partner showcase, we're proud to present that with you guys. It's been a great partnership, we love getting the stories out there. Episode two is about this theme about, you got little data here, you got backup recovery you got ransomware, you know, old point solutions. We've had a great conversation. Why should people pay attention to this episode in your opinion? What's the big aha going on here in this episode? >> I mean, for me, I think ISVs ask me all the time, how can I innovate with AWS? How can I have a successful partnership? This series will give you that answer. You can see real world examples of what other companies are doing to be successful. So I mean, that is reason enough when it's a very competitive tech technology market. So, you know, lots of good ideas there to see. >> Great stuff, and of course, again, these are big ISVs, they're doing great stuff. They're software developers, they're building the next modern applications. Danielle, thanks for coming out. You're the worldwide director of the ISV Partner Solution Architects at AWS, you're in the middle of all the great action. Must be fun, isn't it? >> It's a lot of fun. I couldn't ask for a better job. >> Alright, well thanks for coming on this keynote kickoff. Appreciate it. I'm John Furrier with theCUBE, you're watching, and we've got the whole series coming up, but this is the AWS Partner Showcase presented by theCUBE. Showcase season one, episode two, enjoy the great presentations. Thanks for watching. (upbeat music)
SUMMARY :
Welcome to the kickoff, Good to see you as well. and now refactoring in the cloud with AWS. is that moving to the cloud you see the entrepreneurial activity. and that changed the game. to innovate with their on what you guys are doing But I also just think that, you know, and they have to be available I mean, I think that, you know, and how you guys think about that? the integrations to be core, You have the keys to the kingdom. and continuing to bring and you know women in tech is coming up, You know, you got to test Well, and that's the thing too, we're proud to present that with you guys. are doing to be successful. of the ISV Partner It's a lot of fun. enjoy the great presentations.
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Morgan McLean & Danielle Greshock | AWS Partner Showcase S1E2
(gentle music) >> Hello, welcome to theCUBE's presentation of the AWS Showcase season one, episode two with the ISV Startups partners. I'm John Furrier, your host of theCUBE. We're joined by Morgan McLean, director of product management at Splunk, and Danielle Greshock, who is the director of ISVs solution architects at AWS. Welcome to the show. Thanks for coming on. >> Thanks for having us. >> And great. Thanks for having us. >> Great to see both of you, both theCUBE alumni, but the Splunk-AWS relationship has been going very, very well. You guys are doing great business enabling this app revolution. And cloud scale has been going extremely well. So let's get into it. You guys are involved in a lot of action around application revolution, around OpenTelemetry and open source. So let's get into it. What's the latest? >> Danielle, you go ahead. >> Well, I'll just jump in first. Obviously last year, not last year, but in 2020, we launched the AWS Distro for OpenTelemetry. The idea being essentially, we're able to bring in data from partners, from infrastructure running on AWS, from apps running on AWS, to really be able to increase observability across all cloud assets at your entire cloud platform. So, Morgan, if you want to chime in on how Splunk >> Morgan: Certainly. >> has worked out OpenTelemetry. >> Yeah. I mean, OpenTelemetry is super exciting. Obviously, there's a lot of partnership points between Amazon and Splunk, but OpenTelemetry is probably one of them that's the most visible to people who aren't already maybe using these two products together. And so, as Danielle mentioned, Amazon has their own distribution of OpenTelemetry, Splunk has their own, as well, and of course there's the main open source distribution that everybody knows and loves. Just for our viewers, just for clarity's sake, the separate distributions are fundamentally very similar to, almost identical to what's offered in the open source space, but they come preconfigured and they come with support guarantees from each company, meaning that you can actually get paid full support for an open source project, which is really fantastic for customers. And as Danielle mentioned, it's a great demonstration of the alliance between Splunk and Amazon Web Services. For example, the AWS Distro, when you use it, can export data to Amazon CloudWatch, various Amazon backed open source initiatives like Prometheus and others, and to Splunk Observability Cloud and to Splunk Enterprise. So it's a place that we've worked very closely together, and it's something that we're very excited about. >> So, Morgan, I want to get your take on the on the product management side and also how product are built these days. >> One of the big things we're seeing in cloud is that open source has been the big enabler for a lot of refactoring. And you got multiple distributions, but the innovations on top of that, can you talk about how you see the productization of new innovations with open source as you guys go into this market, because this is the new dynamic with cloud. We're seeing examples all over the place. Obviously, Amazon's going next level with what they're doing, and that open source, it's not a one game for all of it. You can have mix and match. Take us through the product angle. >> And in many ways, this is just another wave of the same thing, right? Like, if you think back in time, we all used and still use in many cases, virtual machines, most of those are based on Linux, right? Another large open source project. And so, open source software has been accelerating innovation in the cloud space and in the computing space generally for a very long time, which is fantastic. Our excitement with something like OpenTelemetry comes from both the project's capabilities but also what we can do with it. So for those who aren't already familiar with OpenTelemetry, OpenTelemetry allows you to extract really critical system telemetry, application signals and everything else you need from your own applications, from new services, from your infrastructure, from everything that you're running in a cloud environment. You can then send that data to another location for processing. And so John, you ask like, how does this accelerate innovation? What does it unlock? Well, the insight you can gain from this data means you can become so much more efficient as a development organization. You can make your applications so much more effective because when you send that data to something like Splunk Observability Cloud, to something like Amazon CloudWatch, to various other solutions on the market, they can give you deep, deep insight into your application's performance, to its structure, they can help you reduce outages. And so, it's very, very powerful because it allows organizations to use tools like Splunk, like Amazon, like other things to innovate so much more effectively. >> Danielle, can you comment >> If I could... >> on the AWS side because this is again on the big point. You guys are going next level, and you're starting to see patterns in the ISV world, certainly on the architecture side of partners doing things differently now on top of what they've already done. Could you share how AWS is helping customers accelerate? >> Well, just as Morgan was talking about what OpenTelemetry provides, you can see how from a partnership perspective, this is so valuable, right? What the partner team here at AWS is in the business of doing, is really enabling customer choice, right? And having that ability to plug in and pull data from different sources, post it to different sources, make it available for visibility across all of your resources is very powerful and it's something from the partner community that we really value because we want customers to be able to select best of breed solutions, what works for their business, which businesses are different and they may have different needs, and that also fosters that true innovation. A small company is going to develop and release software a lot differently than a large enterprise. And so, being able to support something like OpenTelemetry just enables that for all different kinds of customers. >> Morgan, add to that because the velocity of releases, certainly operational, stability, is key every predominant security, uptime, these are top concerns. And, you mention data too, >> And you mention challenges. >> You got the data in here. So you got a lot of data moving around, a lot of value. What's your take? >> Yeah. So, I'll speak with some specifics. So a challenge that developers have had for years when you're developing large services, which you can now do with platforms like AWS. So, it's very easy to go develop huge deployments. But a challenge they have is you go and build a mess, right? And like, I've worked earlier in my career in Web Services. And I remember in one of the first orgs I was in, I was one of the five people who really understood our ecommerce stack. Right? And so like, I would get dragged into all these meetings and I'd have to go draw like the 50 services we had, and how they interacted, and the changes that were made in the last week. And without observability tools like Splunk Observability Cloud, like the ones offered by Amazon, like the ones that are backed by the data that comes with OpenTelemetry, organizations basically rely on people like this, to go draw out their deployments so they understand what it is they've built. Well, as you can imagine, this crimps your development velocity, because most of your engineers, most of your tech leads, most of everyone else don't actually understand what it is they've built what it is they're running, because they need that global context. You get something like OpenTelemetry and the solutions that consume the data from it, and suddenly now, all your developers have that context, all of them when they're adding functionality to a service or they're updating their infrastructure, can actually understand how it interacts with the rest of the broader application. This lets you speed up your time to development, this lets you ship more safely, more securely. And finally, when things do go wrong, which will be less frequent, but when they do go wrong, you can fix them super rapidly. >> If I'm a customer, let me ask a question. I'm a customer and I say, "Okay, I love AWS, I love Splunk, I love OpenTelemetry. I got to have open sources, technology innovation is happening." What's the integration? What are some of the standards? Can you take us through how that's working together with you guys as a shared platform? >> Yeah. So let's take the Amazon distribution for OpenTelemetry or even the Splunk one. One of the first things they do is they include all of the receivers, all of the sort of data capture components that you need, out of box for platforms like AWS, right? And so, right away, you get that power and flexibility where you're getting access to all of these data sources, right? And so, that's part of that partnership. And additionally, once the data comes into OpenTelemetry, you can now send that to various different data sources, including, as Danielle mentioned, to multiple at the same time. So you can use whatever tools you want. And so when you talk about like what the partnership is actually providing to you as a customer and still, this is just within the context of OpenTelemetry, obviously there's a much broader partnership between these two companies than just that. But within the context of OpenTelemetry means you can download one of these distributions. It's fully supported. It works with both solutions and everything is just great, right? You don't need to go fiddle with that out of the box. To be clear, OpenTelemetry is a batteries included project, right? This means that even the standard distributions of OpenTelemetry include the components you need. You have to go directly, reference them and ensure that they're packaged in there, but they exist, right. But the nice thing about these distributions is that it's done, it's out of the box, you don't even have to worry about is something missing or do I need to include new exporters or new receivers? It's all there. It's preconfigured. It just works. And if something goes wrong and you have a support contact, you pick up the phone, you talk to someone to get it fixed. >> Danielle, what's the Amazon side 'cause agility and scale is one of the highlights you guys are seeing. How does this tie into that and how are you guys working backwards from the customers to support the partners? >> Well, I think just to add on essentially to what Morgan said, I think that AWS is a cloud platform, has always really had a focus on developers. And, we talk a lot about how AWS and Amazon as a whole really embraces this continuous integration and continuous deployment methods inside of our organization. And we talk about services, and observability is a huge part of that. The only way that you're actually able to release hundreds, thousands of times a day like Amazon does, is by having an observability platform, to be able to measure metrics, see changes in the environment, to be able to roll back if you need to, and to be able to quickly mitigate any challenges or anything that goes wrong at any part of the process. And so, when we preach that to our customers, I think it's something that we do that because we live it and breathe it. And so, things such as OpenTelemetry and such as the products that Splunk builds, those are also ways in which we believe our customers can achieve that. >> Yeah. And we can... I mean, as I mentioned before, this partnership goes well beyond OpenTelemetry, right? And so, if you go use like Splunk Enterprise, Enterprise Cloud, Splunk Observability Cloud, and you're running on AWS, you have excellent support and excellent visibility into your Amazon infrastructure, into the services and applications you've deployed on top of that infrastructure. We try and give you, and I think we do succeed in this. We give you the best possible experience, the deepest possible visibility, into what it is you've deployed on AWS, so that you can be even more successful as a business, and so that you can be even more successful on AWS as a platform. >> Yeah. This is a great conversation, Morgan. You mentioned the early days of Web Services. AWS stands for Amazon Web Services built on web services. So interesting throwback there, but made me think about the days of the early days of web services. And if you look at data, what's going on now, the top partners in AWS, you're seeing a lot of people thinking about data differently, they're refactoring, a lot of machine learning, a lot of AI going on at scale. So then, you got cloud native, things like Kubernetes and these new services being stood up and teared down with automation. A whole new operating model's coming. And so when you think about observability, the importance of it, I mean, can you share your perspective on this whole 'nother level? I mean, I always say that whole another level sounds cliche, but it is next level. I mean, this is completely different. What's your reaction? >> Yeah. There there's a ton of factors here, right? So as you point out, companies are totally shifting how they use their cloud infrastructure. And part of this you see during their cloud migrations, a part of it you see after, and they're shifting from their sort of stateful VMs that they may have had in the past to infrastructure that they tear down and put up regularly. And there's a lot more automation. With this, comes as I mentioned before, complexity, right? And also, with this comes more and more businesses becoming even more reliant on their digital infrastructure. And so, not having observability into your applications, into your services, into your infrastructure, to me, is akin to running a business, say running a large warehousing or distribution company, but not having any idea where you're shipping products or where things are, or not having any accounting or CFO, right? Like, business has become so digital. Business is so reliant on technology, and that's unlocked a ton of new things. It's great. But not having visibility into how that technology works or what it is that's deployed or how to fix it is akin to having no visibility to anything else in your business. It's nuts. And so, observability is super, super critical, particularly for customers who are adopting this new wave of cloud technologies on platforms like AWS. >> Danielle, on your side too, you're enabling this new capability so that businesses can do it, the partners do it, we're calling it super cloud. We've been calling it super cloud kind of dynamic where new things are happening with the data. And you guys are evolving with that. Can you share what you're seeing on your side as your partners start to go to the next level? What are you guys doing? How does it all come together? >> Well, we always talk about what has happened with data in the last couple of years, which the cloud has really enabled around, you know, variety and velocity and there's one other "V" that's escaping me right now, but essentially, all of this data is coming in and providing the ability for us to make better decisions, to build better products, to provide better experiences for customers. And so, I just think, the OpenTelemetry project, as well as what Splunk is doing is just another example of how we're taking this massive amount of data and being able to provide better experiences and outcomes for customers. >> And you guys have been working along together for long time, Splunk, and, it's been a great partners, if we're going back with that been covering it on theCUBE and SiliconANGLE. So, we know that, the change is key observability. Can you imagine a company without a CFO, Morgan? That's just boggles your mind, but that's what it's like right now. So... >> It is, yeah. >> And the people who take advantage of that are winning, right? So it's like, that's the key. >> Yeah, I know. I mean, even in my own career, right, I've moved between different companies. And I remember, when I joined Google in particular, which is where I worked at previously, I was very impressed with their internal observability tools. And I'm certain, I haven't worked at Amazon. I'm certainly, I just assume inside of Amazon they're excellent as well, so a lot of the large cloud firms these days. But it was so refreshing going from an organization where if we had some outage or something went wrong, there were like a very small set of people who could actually understand what was going on. And then you would just have to manually dive through logs and correlate requests manually between services. It's very challenging. And so, when things went wrong, they went wrong for a long, long time. And so, the companies that understood this even in the past are already very successful as a result. I think now, the rest of the industry is really in the midst of adopting these observability practices and the tools that are required to implement them, because you're right. Otherwise your development velocity slows down. Now you're getting out competed by your competition. And then, when you have a problem, it blows up for ages. And once again, your competition can take advantage of it. >> And, can you just summarize the observability piece relative to the OpenTelemetry? Where is that going to go? Where do you see that evolving? >> Sure. >> I see open source is growing like crazy, we all know that. >> Of course. >> But OpenTelemetry in particular and open source, 'cause this is a big hot area. >> Yes. So to set the stage for people, OpenTelemetry, unlocks observability in many ways. As I mentioned earlier, OpenTelemetry is how you capture data out of your application. It doesn't process it. It's not a replacement for something like Amazon CloudWatch or any Splunk's products, but it's how we get the data out of your system, which is a remarkably difficult problem. I won't dive into it today, but, those who work in this space are very aware. That's why this project exists and it's so big, that actually extracting information, metrics, logs, distributed traces, profiles, everything else, from your applications and from your infrastructure is very, very difficult. So for OpenTelemetry, where it's going is just continually getting better at extracting more types of data from more sources, and doing that more effectively for people in a more standardized way. That will unlock firms like Splunk, firms, like Amazon and others to better process this data. In terms of where that's going, the sky's the limit, right? Like, everyone's familiar with APM, people are familiar with infrastructure monitoring, but there's a lot more capabilities coming there for security analytics, for network performance monitoring, for getting down all the way to single lines of coding your application, how they impact everything. There's just so much power that's coming to the industry right now. I'm really excited to see where things go in the next few years. >> And Danielle, you're in the middle of all the action as a solution architect, really set the stage for their companies and the ISVs, and this is a big, hot area. What are the patterns you're seeing and what are some of the best practices that you're doing will help companies? >> Right. So I think, summarizing our entire conversation, the big things that we're seeing in the market is essentially more and more companies are looking to move to a continuous deployment and a continuous integration environment. And they're looking to innovate faster and spend less time hot patching or hot fixing their environments and they want to spend more time innovating. And so, that you know, the patterns that we're seeing is... What I see and what I actually experience firsthand at re:Invent when I talk to probably over 40 or 50 ISVs, is customers want to know in their environment, where are their changes? Where are their security vulnerabilities? Where are their data changes, and what are customers really experiencing, whether it's latency, poor experience throughout their products, those types of things? So security, data, and observability are just key to all of that experience and that's what we're definitely seeing as patterns, what we're seeing with our customers and also what value our ISVs are providing in that space. >> That's awesome. And the other thing I would observe is that there's more of an integration story going on around joint projects, whether it's open source. >> Absolutely. >> Because this is where we want to get that services connected. And it's mutual beneficial. I mean, this is really >> Exactly. >> whole 'nother, new kind of interoperable cloud scale. >> Yeah, if I could say one thing else there, I think that, a lot of the customers who are trying to move into the cloud now are, maybe not technology forward companies and they really need that solution. And that's very important. I think COVID has pushed a lot of companies into the cloud maybe very quickly. And, that has been something else we've observed in the market. So, solutions and full solutions between ISVs and ISVs, or ISVs and AWS is just becoming more and more common thing that we see. >> And, you mentioned John, in the open source space as well. Like, we're certainly from Amazon to Splunk. So we're talking a lot about those, but there's a lot of other firms involved in projects like OpenTelemetry. And I think it's very endearing, very heartening to see how well they cooperate in this community and how, when their interests are aligned, how effective they can be. And it's been very exciting to work in the space and very pleasant, honestly, to see everything come together with this huge set of customers and partners. >> Yeah. The pleasant surprise of the pandemic has been that people come into the cloud and they like it and they, "Hey, this works," and they double down on it. Then they realize, there's more there and they refactor. So, you're seeing real examples of that. So, this is a great discussion, great success story. Congratulations Morgan, Danielle. >> Thank you. >> Great partnership between Splunk and AWS. We've been following for a long time. And again, this highlights this whole another level of integrating super cloud kind of experience where people are getting more capabilities and doing more together, so great stuff. >> And this is just one facet of that, right? Like, there's all the other connections of Splunk Enterprise, Splunk security analytics products, and others. It's a deep, deep partnership between these firms. >> Yeah. And the companies that innovate and get that new capability are going to have an advantage. And you're seeing... >> Yes. >> Right? >> Agreed. >> And this is awesome, and great stuff, thank you for coming on and sharing that insight. >> Thank you. >> Congratulations Morgan over there at Splunk, great stuff. And Danielle, thanks for coming on and sharing the AWS perspective. >> Thanks for having me. >> And you guys are going to the next level. You moving up to stack as they say, all good stuff for customers. Thanks. >> Thank you. >> Okay. >> Thank you. >> This is season one, episode two of the AWS Partner Showcase. I'm John Furrier with theCUBE. Thanks for watching. (gentle music)
SUMMARY :
of the AWS Showcase And great. but the Splunk-AWS relationship So, Morgan, if you want it's a great demonstration of the alliance on the on the product management side One of the big things Well, the insight you on the AWS side And having that ability to plug in the velocity of releases, You got the data in here. and the changes that were What are some of the standards? is actually providing to you as a customer from the customers to to be able to roll back if you need to, and so that you can be And so when you think about observability, And part of this you see And you guys are evolving with that. and providing the ability for And you guys have been And the people who And so, the companies that is growing like crazy, 'cause this is a big hot area. OpenTelemetry is how you capture data What are the patterns you're seeing And so, that you know, And the other thing I I mean, this is really new kind of interoperable cloud scale. into the cloud maybe very quickly. And I think it's very has been that people come into the cloud And again, this highlights And this is just one And the companies that innovate And this is awesome, and great stuff, and sharing the AWS perspective. And you guys are of the AWS Partner Showcase.
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Morgan McLean, Splunk & Danielle Greshock, AWS | AWS Partner Showcase
(gentle music) >> Hello, welcome to theCUBE's presentation of the AWS Showcase season one, episode two with the ISV Startups partners. I'm John Furrier, your host of theCUBE. We're joined by Morgan McLean, director of product management at Splunk, and Danielle Greshock, who is the director of ISVs solution architects at AWS. Welcome to the show. Thanks for coming on. >> Thanks for having us. >> And great. Thanks for having us. >> Great to see both of you, both theCUBE alumni, but the Splunk-AWS relationship has been going very, very well. You guys are doing great business enabling this app revolution. And cloud scale has been going extremely well. So let's get into it. You guys are involved in a lot of action around application revolution, around OpenTelemetry and open source. So let's get into it. What's the latest? >> Danielle, you go ahead. >> Well, I'll just jump in first. Obviously last year, not last year, but in 2020, we launched the AWS Distro for OpenTelemetry. The idea being essentially, we're able to bring in data from partners, from infrastructure running on AWS, from apps running on AWS, to really be able to increase observability across all cloud assets at your entire cloud platform. So, Morgan, if you want to chime in on how Splunk >> Morgan: Certainly. >> has worked out OpenTelemetry. >> Yeah. I mean, OpenTelemetry is super exciting. Obviously, there's a lot of partnership points between Amazon and Splunk, but OpenTelemetry is probably one of them that's the most visible to people who aren't already maybe using these two products together. And so, as Danielle mentioned, Amazon has their own distribution of OpenTelemetry, Splunk has their own, as well, and of course there's the main open source distribution that everybody knows and loves. Just for our viewers, just for clarity's sake, the separate distributions are fundamentally very similar to, almost identical to what's offered in the open source space, but they come preconfigured and they come with support guarantees from each company, meaning that you can actually get paid full support for an open source project, which is really fantastic for customers. And as Danielle mentioned, it's a great demonstration of the alliance between Splunk and Amazon Web Services. For example, the AWS Distro, when you use it, can export data to Amazon CloudWatch, various Amazon backed open source initiatives like Prometheus and others, and to Splunk Observability Cloud and to Splunk Enterprise. So it's a place that we've worked very closely together, and it's something that we're very excited about. >> So, Morgan, I want to get your take on the on the product management side and also how product are built these days. >> One of the big things we're seeing in cloud is that open source has been the big enabler for a lot of refactoring. And you got multiple distributions, but the innovations on top of that, can you talk about how you see the productization of new innovations with open source as you guys go into this market, because this is the new dynamic with cloud. We're seeing examples all over the place. Obviously, Amazon's going next level with what they're doing, and that open source, it's not a one game for all of it. You can have mix and match. Take us through the product angle. >> And in many ways, this is just another wave of the same thing, right? Like, if you think back in time, we all used and still use in many cases, virtual machines, most of those are based on Linux, right? Another large open source project. And so, open source software has been accelerating innovation in the cloud space and in the computing space generally for a very long time, which is fantastic. Our excitement with something like OpenTelemetry comes from both the project's capabilities but also what we can do with it. So for those who aren't already familiar with OpenTelemetry, OpenTelemetry allows you to extract really critical system telemetry, application signals and everything else you need from your own applications, from new services, from your infrastructure, from everything that you're running in a cloud environment. You can then send that data to another location for processing. And so John, you ask like, how does this accelerate innovation? What does it unlock? Well, the insight you can gain from this data means you can become so much more efficient as a development organization. You can make your applications so much more effective because when you send that data to something like Splunk Observability Cloud, to something like Amazon CloudWatch, to various other solutions on the market, they can give you deep, deep insight into your application's performance, to its structure, they can help you reduce outages. And so, it's very, very powerful because it allows organizations to use tools like Splunk, like Amazon, like other things to innovate so much more effectively. >> Danielle, can you comment >> If I could... >> on the AWS side because this is again on the big point. You guys are going next level, and you're starting to see patterns in the ISV world, certainly on the architecture side of partners doing things differently now on top of what they've already done. Could you share how AWS is helping customers accelerate? >> Well, just as Morgan was talking about what OpenTelemetry provides, you can see how from a partnership perspective, this is so valuable, right? What the partner team here at AWS is in the business of doing, is really enabling customer choice, right? And having that ability to plug in and pull data from different sources, post it to different sources, make it available for visibility across all of your resources is very powerful and it's something from the partner community that we really value because we want customers to be able to select best of breed solutions, what works for their business, which businesses are different and they may have different needs, and that also fosters that true innovation. A small company is going to develop and release software a lot differently than a large enterprise. And so, being able to support something like OpenTelemetry just enables that for all different kinds of customers. >> Morgan, add to that because the velocity of releases, certainly operational, stability, is key every predominant security, uptime, these are top concerns. And, you mention data too, >> And you mention challenges. >> You got the data in here. So you got a lot of data moving around, a lot of value. What's your take? >> Yeah. So, I'll speak with some specifics. So a challenge that developers have had for years when you're developing large services, which you can now do with platforms like AWS. So, it's very easy to go develop huge deployments. But a challenge they have is you go and build a mess, right? And like, I've worked earlier in my career in Web Services. And I remember in one of the first orgs I was in, I was one of the five people who really understood our ecommerce stack. Right? And so like, I would get dragged into all these meetings and I'd have to go draw like the 50 services we had, and how they interacted, and the changes that were made in the last week. And without observability tools like Splunk Observability Cloud, like the ones offered by Amazon, like the ones that are backed by the data that comes with OpenTelemetry, organizations basically rely on people like this, to go draw out their deployments so they understand what it is they've built. Well, as you can imagine, this crimps your development velocity, because most of your engineers, most of your tech leads, most of everyone else don't actually understand what it is they've built what it is they're running, because they need that global context. You get something like OpenTelemetry and the solutions that consume the data from it, and suddenly now, all your developers have that context, all of them when they're adding functionality to a service or they're updating their infrastructure, can actually understand how it interacts with the rest of the broader application. This lets you speed up your time to development, this lets you ship more safely, more securely. And finally, when things do go wrong, which will be less frequent, but when they do go wrong, you can fix them super rapidly. >> If I'm a customer, let me ask a question. I'm a customer and I say, "Okay, I love AWS, I love Splunk, I love OpenTelemetry. I got to have open sources, technology innovation is happening." What's the integration? What are some of the standards? Can you take us through how that's working together with you guys as a shared platform? >> Yeah. So let's take the Amazon distribution for OpenTelemetry or even the Splunk one. One of the first things they do is they include all of the receivers, all of the sort of data capture components that you need, out of box for platforms like AWS, right? And so, right away, you get that power and flexibility where you're getting access to all of these data sources, right? And so, that's part of that partnership. And additionally, once the data comes into OpenTelemetry, you can now send that to various different data sources, including, as Danielle mentioned, to multiple at the same time. So you can use whatever tools you want. And so when you talk about like what the partnership is actually providing to you as a customer and still, this is just within the context of OpenTelemetry, obviously there's a much broader partnership between these two companies than just that. But within the context of OpenTelemetry means you can download one of these distributions. It's fully supported. It works with both solutions and everything is just great, right? You don't need to go fiddle with that out of the box. To be clear, OpenTelemetry is a batteries included project, right? This means that even the standard distributions of OpenTelemetry include the components you need. You have to go directly, reference them and ensure that they're packaged in there, but they exist, right. But the nice thing about these distributions is that it's done, it's out of the box, you don't even have to worry about is something missing or do I need to include new exporters or new receivers? It's all there. It's preconfigured. It just works. And if something goes wrong and you have a support contact, you pick up the phone, you talk to someone to get it fixed. >> Danielle, what's the Amazon side 'cause agility and scale is one of the highlights you guys are seeing. How does this tie into that and how are you guys working backwards from the customers to support the partners? >> Well, I think just to add on essentially to what Morgan said, I think that AWS is a cloud platform, has always really had a focus on developers. And, we talk a lot about how AWS and Amazon as a whole really embraces this continuous integration and continuous deployment methods inside of our organization. And we talk about services, and observability is a huge part of that. The only way that you're actually able to release hundreds, thousands of times a day like Amazon does, is by having an observability platform, to be able to measure metrics, see changes in the environment, to be able to roll back if you need to, and to be able to quickly mitigate any challenges or anything that goes wrong at any part of the process. And so, when we preach that to our customers, I think it's something that we do that because we live it and breathe it. And so, things such as OpenTelemetry and such as the products that Splunk builds, those are also ways in which we believe our customers can achieve that. >> Yeah. And we can... I mean, as I mentioned before, this partnership goes well beyond OpenTelemetry, right? And so, if you go use like Splunk Enterprise, Enterprise Cloud, Splunk Observability Cloud, and you're running on AWS, you have excellent support and excellent visibility into your Amazon infrastructure, into the services and applications you've deployed on top of that infrastructure. We try and give you, and I think we do succeed in this. We give you the best possible experience, the deepest possible visibility, into what it is you've deployed on AWS, so that you can be even more successful as a business, and so that you can be even more successful on AWS as a platform. >> Yeah. This is a great conversation, Morgan. You mentioned the early days of Web Services. AWS stands for Amazon Web Services built on web services. So interesting throwback there, but made me think about the days of the early days of web services. And if you look at data, what's going on now, the top partners in AWS, you're seeing a lot of people thinking about data differently, they're refactoring, a lot of machine learning, a lot of AI going on at scale. So then, you got cloud native, things like Kubernetes and these new services being stood up and teared down with automation. A whole new operating model's coming. And so when you think about observability, the importance of it, I mean, can you share your perspective on this whole 'nother level? I mean, I always say that whole another level sounds cliche, but it is next level. I mean, this is completely different. What's your reaction? >> Yeah. There there's a ton of factors here, right? So as you point out, companies are totally shifting how they use their cloud infrastructure. And part of this you see during their cloud migrations, a part of it you see after, and they're shifting from their sort of stateful VMs that they may have had in the past to infrastructure that they tear down and put up regularly. And there's a lot more automation. With this, comes as I mentioned before, complexity, right? And also, with this comes more and more businesses becoming even more reliant on their digital infrastructure. And so, not having observability into your applications, into your services, into your infrastructure, to me, is akin to running a business, say running a large warehousing or distribution company, but not having any idea where you're shipping products or where things are, or not having any accounting or CFO, right? Like, business has become so digital. Business is so reliant on technology, and that's unlocked a ton of new things. It's great. But not having visibility into how that technology works or what it is that's deployed or how to fix it is akin to having no visibility to anything else in your business. It's nuts. And so, observability is super, super critical, particularly for customers who are adopting this new wave of cloud technologies on platforms like AWS. >> Danielle, on your side too, you're enabling this new capability so that businesses can do it, the partners do it, we're calling it super cloud. We've been calling it super cloud kind of dynamic where new things are happening with the data. And you guys are evolving with that. Can you share what you're seeing on your side as your partners start to go to the next level? What are you guys doing? How does it all come together? >> Well, we always talk about what has happened with data in the last couple of years, which the cloud has really enabled around, you know, variety and velocity and there's one other "V" that's escaping me right now, but essentially, all of this data is coming in and providing the ability for us to make better decisions, to build better products, to provide better experiences for customers. And so, I just think, the OpenTelemetry project, as well as what Splunk is doing is just another example of how we're taking this massive amount of data and being able to provide better experiences and outcomes for customers. >> And you guys have been working along together for long time, Splunk, and, it's been a great partners, if we're going back with that been covering it on theCUBE and SiliconANGLE. So, we know that, the change is key observability. Can you imagine a company without a CFO, Morgan? That's just boggles your mind, but that's what it's like right now. So... >> It is, yeah. >> And the people who take advantage of that are winning, right? So it's like, that's the key. >> Yeah, I know. I mean, even in my own career, right, I've moved between different companies. And I remember, when I joined Google in particular, which is where I worked at previously, I was very impressed with their internal observability tools. And I'm certain, I haven't worked at Amazon. I'm certainly, I just assume inside of Amazon they're excellent as well, so a lot of the large cloud firms these days. But it was so refreshing going from an organization where if we had some outage or something went wrong, there were like a very small set of people who could actually understand what was going on. And then you would just have to manually dive through logs and correlate requests manually between services. It's very challenging. And so, when things went wrong, they went wrong for a long, long time. And so, the companies that understood this even in the past are already very successful as a result. I think now, the rest of the industry is really in the midst of adopting these observability practices and the tools that are required to implement them, because you're right. Otherwise your development velocity slows down. Now you're getting out competed by your competition. And then, when you have a problem, it blows up for ages. And once again, your competition can take advantage of it. >> And, can you just summarize the observability piece relative to the OpenTelemetry? Where is that going to go? Where do you see that evolving? >> Sure. >> I see open source is growing like crazy, we all know that. >> Of course. >> But OpenTelemetry in particular and open source, 'cause this is a big hot area. >> Yes. So to set the stage for people, OpenTelemetry, unlocks observability in many ways. As I mentioned earlier, OpenTelemetry is how you capture data out of your application. It doesn't process it. It's not a replacement for something like Amazon CloudWatch or any Splunk's products, but it's how we get the data out of your system, which is a remarkably difficult problem. I won't dive into it today, but, those who work in this space are very aware. That's why this project exists and it's so big, that actually extracting information, metrics, logs, distributed traces, profiles, everything else, from your applications and from your infrastructure is very, very difficult. So for OpenTelemetry, where it's going is just continually getting better at extracting more types of data from more sources, and doing that more effectively for people in a more standardized way. That will unlock firms like Splunk, firms, like Amazon and others to better process this data. In terms of where that's going, the sky's the limit, right? Like, everyone's familiar with APM, people are familiar with infrastructure monitoring, but there's a lot more capabilities coming there for security analytics, for network performance monitoring, for getting down all the way to single lines of coding your application, how they impact everything. There's just so much power that's coming to the industry right now. I'm really excited to see where things go in the next few years. >> And Danielle, you're in the middle of all the action as a solution architect, really set the stage for their companies and the ISVs, and this is a big, hot area. What are the patterns you're seeing and what are some of the best practices that you're doing will help companies? >> Right. So I think, summarizing our entire conversation, the big things that we're seeing in the market is essentially more and more companies are looking to move to a continuous deployment and a continuous integration environment. And they're looking to innovate faster and spend less time hot patching or hot fixing their environments and they want to spend more time innovating. And so, that you know, the patterns that we're seeing is... What I see and what I actually experience firsthand at re:Invent when I talk to probably over 40 or 50 ISVs, is customers want to know in their environment, where are their changes? Where are their security vulnerabilities? Where are their data changes, and what are customers really experiencing, whether it's latency, poor experience throughout their products, those types of things? So security, data, and observability are just key to all of that experience and that's what we're definitely seeing as patterns, what we're seeing with our customers and also what value our ISVs are providing in that space. >> That's awesome. And the other thing I would observe is that there's more of an integration story going on around joint projects, whether it's open source. >> Absolutely. >> Because this is where we want to get that services connected. And it's mutual beneficial. I mean, this is really >> Exactly. >> whole 'nother, new kind of interoperable cloud scale. >> Yeah, if I could say one thing else there, I think that, a lot of the customers who are trying to move into the cloud now are, maybe not technology forward companies and they really need that solution. And that's very important. I think COVID has pushed a lot of companies into the cloud maybe very quickly. And, that has been something else we've observed in the market. So, solutions and full solutions between ISVs and ISVs, or ISVs and AWS is just becoming more and more common thing that we see. >> And, you mentioned John, in the open source space as well. Like, we're certainly from Amazon to Splunk. So we're talking a lot about those, but there's a lot of other firms involved in projects like OpenTelemetry. And I think it's very endearing, very heartening to see how well they cooperate in this community and how, when their interests are aligned, how effective they can be. And it's been very exciting to work in the space and very pleasant, honestly, to see everything come together with this huge set of customers and partners. >> Yeah. The pleasant surprise of the pandemic has been that people come into the cloud and they like it and they, "Hey, this works," and they double down on it. Then they realize, there's more there and they refactor. So, you're seeing real examples of that. So, this is a great discussion, great success story. Congratulations Morgan, Danielle. >> Thank you. >> Great partnership between Splunk and AWS. We've been following for a long time. And again, this highlights this whole another level of integrating super cloud kind of experience where people are getting more capabilities and doing more together, so great stuff. >> And this is just one facet of that, right? Like, there's all the other connections of Splunk Enterprise, Splunk security analytics products, and others. It's a deep, deep partnership between these firms. >> Yeah. And the companies that innovate and get that new capability are going to have an advantage. And you're seeing... >> Yes. >> Right? >> Agreed. >> And this is awesome, and great stuff, thank you for coming on and sharing that insight. >> Thank you. >> Congratulations Morgan over there at Splunk, great stuff. And Danielle, thanks for coming on and sharing the AWS perspective. >> Thanks for having me. >> And you guys are going to the next level. You moving up to stack as they say, all good stuff for customers. Thanks. >> Thank you. >> Okay. >> Thank you. >> This is season one, episode two of the AWS Partner Showcase. I'm John Furrier with theCUBE. Thanks for watching. (gentle music)
SUMMARY :
of the AWS Showcase And great. but the Splunk-AWS relationship So, Morgan, if you want it's a great demonstration of the alliance on the on the product management side One of the big things Well, the insight you on the AWS side And having that ability to plug in the velocity of releases, You got the data in here. and the changes that were What are some of the standards? is actually providing to you as a customer from the customers to to be able to roll back if you need to, and so that you can be And so when you think about observability, And part of this you see And you guys are evolving with that. and providing the ability for And you guys have been And the people who And so, the companies that is growing like crazy, 'cause this is a big hot area. OpenTelemetry is how you capture data What are the patterns you're seeing And so, that you know, And the other thing I I mean, this is really new kind of interoperable cloud scale. into the cloud maybe very quickly. And I think it's very has been that people come into the cloud And again, this highlights And this is just one And the companies that innovate And this is awesome, and great stuff, and sharing the AWS perspective. And you guys are of the AWS Partner Showcase.
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Dave Brown, AWS | AWS re:Invent 2021
(bright music) >> Welcome back everyone to theCUBE's coverage of AWS re:Invent 2021 in person. So a live event, physical in-person, also virtual hybrid. So a lot of great action online, check out the website. All the videos are there on theCUBE, as well as what's going on all of the actions on site and theCUBE's here. I'm John Furrier, your host with Dave Vellante, my cohost. Finally, we've got David Brown, VP of Elastic Compute Cloud. EC2, the bread and butter. Our favorite part of Amazon. David, great to have you back on theCUBE in person. >> John, it's great to be back. It's the first time I'd been on theCUBE in person as well. A lot of virtual events with you guys, but it's amazing to be back at re:Invent. >> We're so excited for you. I know, Matt Garman and I've talked in the past. We've talked in the past. EC2 is just an amazing product. It's always been the core block of AWS. More and more action happening and developers are now getting more action and there's well, we wrote a big piece about it. What's going on? The Silicon's really paying off. You've got to also general purpose Intel and AMD, and you've got the custom silicon, all working together. What's the new update? Give us a scoop. >> Well, John, it's actually 15 years of EC2 this year and I've been lucky to be on that team for 14 years and so incredible to see the growth. It's been an amazing journey. The thing that's really driven us, two things. One is supporting new workloads. And so what are the workloads that customers have available out there trying to do on the cloud that we don't support and launch new instance types. And that's the first thing. The second one is price performance. How do we give customers more performance at a continuously decreasing price year-over-year? And that's just driven innovation across EC2 over the years with things like Graviton. All of our inferential chips are custom silicon, but also instance types with the latest Intel Ice Lake CPU's, latest Milan. We just announced the AMD Milan instance. It's just constantly innovation across the ever-increasing list of instances. So super exciting. >> So instances become the new thing. Provision an instance, spin up an instance. Instance becomes, and you can get instances, flavors, almost like flavors, right? >> David: Yeah. >> Take us through the difference between an instance and then the EC2 itself. >> That's correct, yeah. So we actually have, by end of the year, right now we have over 475 different instances available to you whether it's GPU accelerators, high-performance computing instances, memory optimized, just enormous number. We'll actually hit 500 by the end of the year, but that is it. I mean, customers are looking for different types of machines and those are the instances. >> So the Custom Silicon, it's one of the most interesting developments. We've written about it. AWS secret weapon is one of them. I wonder if you could take us back to the decision points and the journey. The Annapurna acquisition, you started working with them as a partner, then you said, all right, let's just buy the company. >> David: Yeah. >> And then now, you're seeing the acceleration, your time to tapeout is way, way compressed. Maybe what was the catalyst and maybe we can get into where it's going. >> Yeah, absolutely. Super interesting story 'cause it actually starts all the way back in 2008. In 2008, EC2 had actually been around for just a little under two years. And if you remember back then, everybody was like, will virtualize and hypervisors, specialization would never really get you the same performances, what they were calling bare metal back then. Everybody's looking at the cloud. And so we took a look at that. And I mean, network latencies, in some cases with hypervisors were as high as 200 or 300 milliseconds. And it was a number of real challenges. And so we knew that we would have to change the way that virtualization works and get into hardware. And so in 2010, 2011, we started to look at how could I offload my network processing, my IO processing to additional hardware. And that's what we delivered our first Nitro card in 2012 and 2013. We actually offloaded all of the processing of network to a Nitro card. And that Nitro card actually had a Annapurna arm chip on it. Our Nitro 1 chip. >> For the offload? >> The offload card, yeah. And so that's when my team started to code for Arm. We started to work on our Linux works for Arm. We actually had to write our own operating system initially 'cause there weren't any operating systems available we could use. And so that's what we started this journey. And over the years, when we saw how well it worked for networking, we said, let's do it for storage as well. And then we said, Hey, we could actually improve security significantly. And by 2017, we'd actually offloaded 100% of everything we did on that server to our offload cards Leaving a 100% of the server available for customers. And we're still actually the only cloud provider that does that today. >> Just to interject, in the data center today, probably 30% of the general purpose cores are used for offloads. You're saying 0% in the cloud. >> On our nitro instances, so every instance we've launched since 2017, our C5. We use 0% of that central core. And you can actually see that in our instance types. If you look at our largest instance type, you can see that we're giving you 96 cores and we're giving you, and our largest instance, 24 terabytes of memory. We're not giving you 23.6 terabytes 'cause we need some. It's all given to you as the customer. >> So much more efficient, >> Much, much more efficient, much better, better price performance as well. But then ultimately those Nitro chips, we went through Nitro 1, Nitro 2, Nitro 3, Nitro 4. We said, Hey, could we build a general purpose server chip? Could we actually bring Arm into the cloud? And in 2018, we launched the A1 instance, which was our Graviton1 instance. And what we didn't tell people at the time is that it was actually the same chip we were using on our network card. So essentially, it was a network card that we were giving to you as a server. But what it did is it sparked the ecosystem. That's why we put it out there. And I remember before launch, some was saying, is this just going to be a university project? Are we going to see people from big universities using Arm in the cloud? Was it really going to take off? And the response was amazing. The ecosystem just grew. We had customers move to it and immediately begin to see improvements. And we knew that a year later, Graviton2 was going to come out. And Graviton2 was just an amazing chip. It continues to see incredible adoption, 40% price performance improvement over other instances. >> So this is worth calling out because I think that example of the network card, I mean, innovation can come from anywhere. This is what Jassy always would say is do the experiments. Think about the impact of what's going on here. You're focused on a mission. Let's get that processing of the lowest cost, pick up some workloads. So you're constantly tinkering with tuning the engine. New discovery comes in. Nitro is born. The chip comes in. But I think the fundamental thing, and I want to get your reaction to this 'cause we've put this out there on our post on Sunday. And I said, in every inflection point, I'm old enough, my birthday was yesterday. I'm old enough to know that. >> David: I saw that. >> I'm old enough to know that in the eighties, the client server shifts. Every inflection point where development changed, the methodology, the mindset or platforms change, all the apps went to the better platform. Who wants to run their application on a slower platform? And so, and those inflects. So now that's happening now, I believe. So you got better performance and I'm imagining that the app developers are coding for it. Take us through how you see that because okay, you're offering up great performance for workloads. Now it's cloud workloads. That's almost all apps. Can you comment on that? >> Well, it has been really interesting to see. I mean, as I said, we were unsure who was going to use it when we initially launched and the adoption has been amazing. Initially, obviously it's always, a lot of the startups, a lot of the more agile companies that can move a lot faster, typically a little bit smaller. They started experimenting, but the data got out there. That 40% price performance was a reality. And not only for specific workloads, it was broadly successful across a number of workloads. And so we actually just had SAP who obviously is an enormous enterprise, supporting enterprises all over the world, announced that they are going to be moving the S/4 HANA Cloud to run on Graviton2. It's just phenomenal. And we've seen enterprises of that scale and game developers, every single vertical looking to move to Graviton2 and get that 40% price performance. >> Now we have to, as analysts, we have to say, okay, how did you get to that 40%? And you have to make some assumptions obviously. And it feels like you still have some dry powder when you looked at Graviton2. I think you were running, I don't know, it's speculated anyway. I don't know if you guys, it's your data, two and a half, 2.5 gigahertz. >> David: Yeah. >> I don't know if we can share what's going on with Graviton3, but my point is you had some dry powder and now with Graviton3, quite a range of performance, 'cause it really depends on the workload. >> David: That's right. >> Maybe you could give some insight as to that. What can you share about how you tuned Graviton3? >> When we look at benchmarking, we don't want to be trying to find that benchmark that's highly tuned and then put out something that is, Hey, this is the absolute best we can get it to and that's 40%. So that 40% is actually just on average. So we just went and ran real world workloads. And we saw some that were 55%. We saw some that were 25. It depends on what it was, but on average, it was around the 35, 45%, and we said 40%. And the great thing about that is customers come back and say, Hey, we saw 40% in this workload. It wasn't that I had to tune it. And so with Graviton3, launching this week. Available in our C7g instance, we said 25%. And that is just a very standard benchmark in what we're seeing. And as we start to see more customer workloads, I think it's going to be incredible to see what that range looks like. Graviton2 for single-threaded applications, it didn't give you that much of a performance. That's what we meant by cloud applications, generally, multi-threaded. In Graviton3, that's no longer the case. So we've had some customers report up to 80% performance improvements of Graviton2 to Graviton3 when the application was more of a single-threaded application. So we started to see. (group chattering) >> You have to keep going, the time to market is compressing. So you have that, go ahead, sorry. >> No, no, I always want to add one thing on the difference between single and multi-threaded applications. A lot of legacy, you're single threaded. So this is kind of an interesting thing. So the mainframe, migration stuff, you start to see that. Is that where that comes in the whole? >> Well, a lot of the legacy apps, but also even some of the new apps, like single threading like video transcoding, for example, is all done on a single core. It's very difficult. I mean, almost impossible to do that multi-threaded way. A lot of the crypto algorithms as well, encryption and cryptography is often single core. So with Graviton3, we've seen a significant performance boost for video encoding, cryptographic algorithms, that sort of thing, which really impacts even the most modern applications. >> So that's an interesting point because now single threaded is where the vertical use cases come in. It's not like more general purpose OS kind of things. >> Yeah, and Graviton has already been very broad. I think we're just knocking down the last few verticals where maybe it didn't support it and now it absolutely does. >> And if an ISV then ports, like an SAP's ports to Graviton, then the customer doesn't see any, I mean, they're going to see the performance difference, but they don't have to think about it. >> David: Yeah. >> They just say, I choose that instance and I'm going to get better price performance. >> Exactly, so we've seen that from our ISVs. We've also been doing that with our AWS services. So services like EMR, RDS, Elastic Cache, it will be moving and making Graviton2 available for customers, which means the customer doesn't have to do the migration at all. It's all done for them. They just pick the instance and get the price performance benefits, and so yeah. >> I think, oh, no, that was serverless. Sorry. >> Well, Lambda actually just did launch on Graviton2. And I think they were talking about a 35% price performance improvement. >> Who was that? >> Lambda, a couple of months ago. >> So what does an ISV have to do to port to Graviton. >> It's relatively straightforward, and this is actually one of the things that has slowed customers down is the, wow, that must be a big migration. And that ecosystem that I spoke about is the important part. And today, with all the Linux operating systems being available for Arm running on Graviton2, with all of the container runtimes being available, and then slowly open source applications in ISV is being available. It's actually really, really easy. And we just ran the Graviton2 four-day challenge. And we did that because we actually had an enterprise migrate one of the largest production applications in just four days. Now, I probably wouldn't recommend that to most enterprises that we see is a little too fast, but they could actually do that. >> But just from a numbers standpoint, that's insanely amazing. I mean, when you think about four days. >> Yeah. >> And when we talked on virtually last year, this year, I can't remember now. You said, we'll just try it. >> David: That's right. >> And see what happens, so I presume a lot of people have tried it. >> Well, that's my advice. It's the unknown, it's the what will it take? So take a single engineer, tell them and give them a time. Say you have one week, get this running on Graviton2, and I think the results are pretty amazing, very surprised. >> We were one of the first, if not the first to say that Arm is going to be dominant in the enterprise. We know it's dominant in the Edge. And when you look at the performance curves and the time to tape out, it's just astounding. And I don't know if people appreciate that relative to the traditional Moore's law curve. I mean, it's a style. And then when you combine the power of the CPU, the GPU, the NPU, kind of what Apple does in the iPhone, it blows away the historical performance curves. And you're on that curve. >> That's right. >> I wonder if you could sort of explain that. >> So with Graviton, we're optimizing just across every single part of AWS. So one of the nice things is we actually own that end-to-end. So when it starts with the early design of Graviton2 and Graviton3, and we obviously working on other chips right now. We're actually using the cloud to do all of the electronic design automation. So we're able to test with AWS how that Graviton3 chip is going to work long before we've even started taping it out. And so those workloads are running on high-frequency CPU's on Graviton. Actually we're using Graviton to build Graviton now in the cloud. The other thing we're doing is we're making sure that the Annapurna team that's building those CPUs is deeply engaged with my team and we're going to ultimately go and build those instances so that when that chip arrives from tapeout. I'm not waiting nine months or two years, like would normally be the case, but I actually had an instance up and running within a week or two on somebody's desk studying to do the integration. And that's something we've optimized significantly to get done. And so it allows us to get that iteration time. It also allows us to be very, very accurate with our tapeouts. We're not having to go back with Graviton. They're all A1 chips. We're not having to go back and do multiple runs of these things because we can do so much validation and performance testing in the cloud ahead of time. >> This is the epiphany of the Arm model. >> It really is. >> It's a standard. When you send it to the fab, they know what's going to work. You hit volume and it's just no fab. >> Well, this is a great thread. We'll stay on this 'cause Adam told us when we met with them for re:Invent that they're seeing a lot more visibility into use cases at the scale. So the scale gives you an advantage on what instances might work. >> And makes the economics works. >> Makes the economics work, hence the timing, the shrinking time to market, not there, but also for the apps. Talk about the scale advantage you guys have. >> Absolutely. I mean, the scale advantage of AWS plays out in a number of ways for our customers. The first thing is being able to deliver highly optimized hardware. So we don't just look at the Graviton3 CPU, you were speaking about the core count and the frequency and Peter spoke about a lot of that in his keynote yesterday. But we look at how does the Graviton3 CPU work with the rest of the instance. What is the right balance between the CPU and memory? The CPU and the Hydro. What's the performance and the drive? We just launched the Nitro SSD, which is now we've actually building our own custom SSDs for Nitro getting better performance, being able to do updates, better security, making it more cloudy. We're just saying, we've been challenged with the SSD in the parts. The other place that scales really helping is in capacity. Being able to make sure that we can absorb things like the COVID spike, or the stuff you see in the financial industry with just enormous demand for compute. We can do that because of our scale. We are able to scale. And the final area is actually in quality because I have such an enormous fleet. I'm actually able to drive down AFR. So annual failure rates, are we well below what the mathematical theoretical tenant or possibility is? So if you look at what's put on that actual sticker on the box that says you should be able to get a full percent AFR. At scale and with focus, we're actually able to get that down to significantly below what the mathematical entitlement was actually be. >> Yeah, it's incredible. I've got a great, and this is the advantage, and that's why I believe anyone who's writing applications that has includes a database, data transfer, any kind of execution of code will use the stack. >> Why would they? Really, why? We've seen this, like you said before, whether it was PC, then the fastest Pentium or somebody. >> Why would you want your app to run slower? >> Unix box, right? ISVS want it to run as fast and as cheaply as possible. Now power plays into it as well. >> Yeah, well, we do have, I agree with what you're saying. We do have a number of customers that are still looking to run on x86, but obviously customers that want windows. Windows isn't available for Arm and so that's a challenge. They'll continue to do that. And you know the way we do look at it is most law kind of died out on us in 2002, 2003. And what I'm hoping is, not necessarily bringing wars a little back, but then we say, let's not accept the 10%, 15% improvement year-over-year. There's absolutely more we can all be doing. And so I'm excited to see where the x86 world's going and they doing a lot of great stuff. Intel Ice Lakes looking amazing. Milan is really great to have an AWS as well. >> Well, I'm thinking it's fair point 'cause we certainly look what Pat's doing it at Intel and he's remaking the company. I've said he's going to follow on the Arm playbook in my mind a little bit, and which is the right thing to do. So competition is a good thing. >> David: Absolutely. >> We're excited for you and a great to see Graviton and you guys have this kind of inflection point. We've been tracking for a while, but now the world's starting to see it. So congratulations to your team. >> David: Thank you. >> Just a couple of things. You guys have some news on instances. Talk about the deprecation issue and how you guys are keeping instances alive real quick. >> Yeah, we're super customer obsessed at Amazon. And so that really drives us. And one of the worst things for us to do is to have to tell a customer that we no longer supporting a service. We recently actually just deprecated the ECG classic network. I'm not sure if you saw that and that's actually off the 10 years of continuing to support it. And the only reason we did it is we have a tiny percentage of customers still using that from back in 2012. But one of the challenges is obviously instance hardware eventually will ultimately time out and fail and have hardware issues as it gets older and older. And so we didn't want to be in a place, in EC2, where we would have to constantly go to customers and say that M1 small, that C3, whatever you were running, it's no longer supported, please move. That's just a text that customers shouldn't have to do. And if they still getting value out of an older instance, let them keep using it. So we actually just announced at re:Invent, in my keynote on Tuesday, the longevity support for EC2 instances, which means we will never come back to you again and ask you to please get off an instance, because we can actually emulate all those instances on our Nitro system. And so all of these instances are starting to migrate to Nitro. You're getting all the benefits of Nitro for now some of our older zen instances, but also you don't have to worry about that work. That's just not something you need to do to get off in all the instance. >> That's great. That's a great test service. Stay on as long as you want. When you're ready to move, move. Okay, final question for you. I know we've got time, I want to get this in. The global network, you guys are known for AWS cloud WAN serve. Gives you updates on what's going on with that. >> So Werner just announced that in his keynote and over the last two to three years or so, we've seen a lot of customers starting to use the AWS backbone, which is extensive. I mean, you've seen the slides in Werner's keynote. It really does span the world. I think it's probably one of the largest networks out there. Customers starting to use that for actually their branch office communication. So instead of going and provisioning the own international MPLS networks and that sort of thing, they say, let me onboard to AWS with VPN or direct connect, and I can actually run the AWS backbone around the world. Now doing that actually has some complexity. You got to think about transit gateways. You got to think about those inter-region peering. And AWS cloud when takes all of that complexity away, you essentially create a cloud WAN, connecting to it to VPN or direct connect, and you can even go and actually set up network segments. So essentially VLANs for different parts of the organization. So super excited to get out that out of there. >> So the ease of use is the key there. >> Massively easy to use. and we have 26 SD-WAN partners. We even partnering with folks like Verizon and Swisscom in Switzerland to telco to actually allow them to use it for their customers as well. >> We'll probably use your service someday when we have a global rollout date. >> Let's do that, CUBE Global. And then the other was the M1 EC2 instance, which got a lot of applause. >> David: Absolutely. >> M1, I think it was based on A15. >> Yeah, that's for Mac. We've got to be careful 'cause M1 is our first instance as well. >> Yeah right, it's a little confusion there. >> So it's a Mac. The EC2 Mac is with M1 silicon from Apple, which super excited to put out there. >> Awesome. >> David Brown, great to see you in person. Congratulations to you and the team and all the work you guys have done over the years. And now that people starting to realize the cloud platform, the compute just gets better and better. It's a key part of the system. >> Thanks John, it's great to be here. >> Thanks for sharing. >> The SiliconANGLE is here. We're talking about custom silicon here on AWS. I'm John Furrier with Dave Vellante. You're watching theCUBE. The global leader in tech coverage. We'll be right back with more covers from re:Invent after this break. (bright music)
SUMMARY :
all of the actions on site A lot of virtual events with you guys, It's always been the core block of AWS. And that's the first thing. So instances become the new thing. and then the EC2 itself. available to you whether So the Custom Silicon, seeing the acceleration, of the processing of network And over the years, when we saw You're saying 0% in the cloud. It's all given to you as the customer. And the response was amazing. example of the network card, and I'm imagining that the app a lot of the more agile companies And it feels like you 'cause it really depends on the workload. some insight as to that. And the great thing about You have to keep going, the So the mainframe, migration Well, a lot of the legacy apps, So that's an interesting down the last few verticals but they don't have to think about it. and I'm going to get and get the price performance I think, oh, no, that was serverless. And I think they were talking about a 35% to do to port to Graviton. about is the important part. I mean, when you think about four days. And when we talked And see what happens, so I presume the what will it take? and the time to tape out, I wonder if you could that the Annapurna team When you send it to the fab, So the scale gives you an advantage the shrinking time to market, or the stuff you see in and that's why I believe anyone We've seen this, like you said before, and as cheaply as possible. And so I'm excited to see is the right thing to do. and a great to see Graviton Talk about the deprecation issue And the only reason we did it Stay on as long as you want. and over the last two and Swisscom in Switzerland to We'll probably use your service someday the M1 EC2 instance, We've got to be careful little confusion there. The EC2 Mac is with M1 silicon from Apple, and all the work you guys The SiliconANGLE is here.
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Google Cloud
(cheery music) >> Thanks, Adam. Thanks for everyone in the studio. Dave, we've got some great main stage CUBE interviews. Normally we'll sit at the desk, and do a remote, but since it's a virtual event, and a physical event, it's a hybrid event. We've got two amazing Google leaders to talk with us. I had a chance to sit down with Amol who was gone yesterday during our breaking news segment. They had the big news. We had two great guests, Amol Phadke. He's our first interview. He's the head of Google's telecom industry. Again, he came in, broke into our segment yesterday with breaking news. Obviously released with Ericsson, and the O-RAN Alliance. I had a great chance to chat with him. A wide ranging conversation for 13 minutes. Enjoy my interview with Amol, right now. (cheery music) Well welcome to the CUBE's coverage for Mobile World Congress, 2021. I'm John Furrier, your host of the CUBE. We're here in person as well as remote. It's a hybrid event. We're on the ground at Mobile World Congress, bringing all the action here. We're remote with Amol Phadke, who's the Managing Director of the Telecom Industry Solutions team at Google Cloud, a big leader, and driving a lot of the change. Amol, thank you for coming on theCUBE here in the hybrid event from Mobile World Congress. >> Thank you, John. Thank you, John. Thank you for having me, So, hybrid event, which means it's in person, we're on the floor, as well as doing remote interviews and people are virtual. This is the new normal. Kind of highlights where we are in this telecom world, because the last time, Mobile World Congress actually had a physical event was winter of 2019. A ton has changed in the industry. Look at the momentum at the Edge. Hybrid cloud is now standard. Multi-cloud is being set up as we speak. This is all now the new normal, what is your take? And so it's pretty active in your industry. Tell us your opinion. >> Yes, John I mean the last two years have been seismic to say the least, right? I mean, in terms of the change that the CSP industries had had to do. You know, John, in the last two years, the importance of a CSP infrastructure has never become so important, right? The infrastructure is paramount. I'm talking to you remotely over the CSP infrastructure right now, and everything that we are doing in the last two years, whether it's working, or studying, or entertaining ourselves, all on that CSP infrastructure. So from that perspective, they are really becoming a critical national global information fabric on which the society is actually depending on. And that we see at Google as well, in the sense that we have seen up to 60% increase in demand, John, in the last two years, for that infrastructure. And then when we look at the industry itself, unfortunately all of that huge demand is not translating into revenue, because as an industry, the revenue is still flat-lining. In fact, the forecasted revenue for globally, for all the industry over the next 12 months is three to five per cent negative on revenue, right? So one starts to think, how come there is so much demand over the last two years, post-pandemic, and that's not translating to revenue? Having said that, the other thing that's happening is this demand is driving significant CapEx and OPEX investments in the infrastructure, as much as eight to $900 billion over the next decade is going to get spent in this infrastructure, from our perspective, Which means it's really a perfect storm. John, We have massive demand, massive need to invest to meet that demand, yet not translating to revenue, and the crux of all this is customer experience, because ultimately all of that translates into not having that kind of radically disruptive or transformational customer experience, right? So that's a backdrop that we find ourselves in the industry, and that really sets the stage for us to look at these challenges in terms of how does the CSP industry as a whole, grow top line, radically transform CSPCO, at the same time, reinventing the customer experience and finding those capital efficiencies. It's almost an impossible problem to find solution. >> It's a perfect storm. The waves are kind of coming together to form one big wave. You mentioned CapEx and OPEX. That's obviously changing the investments of their post-pandemic growth, and change in user behavior and expectations. The modern applications are being built on top of the infrastructure, that's changing. All of this is being driven by Cloud Native, and that's clear. You're seeing a lot more open kind of approaches, IT and OT coming together, whatever you want to do, this is just, it's a collision, right? It's a collision of many things. And this positive innovation coming out of it. So I have to ask you, what are you seeing as a solution that are showing the most promise for these telco industry leaders, because they're digitally transforming, so they got to re-factor their platforms while enabling innovation, which is a key growth for the revenue. >> Yes. So John, from a solution standpoint, what we actually did first and foremost as Google Cloud, was look at ourselves. So just like the transformation we just talked about in the CSP industry, we are seeing Google being transformed over the last two decades or so, right. And it's important to understand that there's a lot Google data over the last two decades that we can actually not externalize all of that innovation, all of that open source, all of that multicloud, was originally built for all the Google applications that all of us use daily, whether it's YouTube, or email or maps, you know. Same infrastructure, same open source, same multicloud. And we decided to sort of use the same paradigm to build the telecom solutions that I'm going to talk about next, right. So that's important to bear in mind, that those assets were there, and we wanted to externalize those assets, right. There are really four big solutions that are resonating really well with our CSP partners, John. You know, number one to your point, is how can they monetize the Edge? All of this happens at the Edge. All of this gets converged at the Edge. We believe with 5G acting as the brilliant catalyst to really drive this Edge deployment. CSPs would be in a very strong position, partnering with Cloud players like ourselves to drive growth, not just for their top line, but also to add value to the actual end enterprises that are seeking to use that Edge. Let me give you a couple of examples. We've been working with industries like retail and manufacturing, to create end solutions in a post-pandemic world. Solutions like contact-less shopping, or visual inspection of an assembly line in a manufacturing plant, without the need for having a human there, because of the digitalization of workforce. Which meant these kinds of solutions, can actually work well at the Edge driven by 5G. But of course they can't be done in isolation. So what we do is we partner with CSPs. We bring our set of solutions, and we actually launch in December 30 partners that are already on our Google Cloud Solutions. And then we partner with the CSPs based on our infrastructure, and their infrastructure to ultimately bring this all to life at the end customer, which often tends to be an enterprise, whether it's a manufacturing, plant, or a retail chain. >> Yeah, you guys got some great examples there. I love that Edge story. I think it's huge. I think it's only going to get bigger. I got to ask you while I got you here, because again, you're in the industry, you're the managing director, so you have to oversee this whole telecom industry. But it's bigger, it's beyond Telecom, where it's now Telecom's just one other Edge network, piece of the pie of the surety computing, as we say. So I got to ask you, one of the big things that Google brings to the table is the developer mojo, and opensource, and scale obviously. Scale's unprecedented, everyone knows that. But ecosystems are super important, and Telco's kind of really aren't good at that, right? So, you know, the Telco ecosystem was, I mean, okay, I'd say, okay, but mostly driven by carriers and moving bits from point A to point B. But now you've got a developer mindset, public cloud, developer ecosystem. How is this changing the landscape of the CSPs and how is it changing this cloud service provider's ability to execute, because that's the key in this new world? What's your opinion? >> Absolutely, John. So, there are two things, there are two dimensions to look at. One is when we came to market a couple of years ago with AnToks, we recognized exactly what you said, John, which is the world is moving to multi-cloud, hybrid cloud. We needed to provide a common platform that the developer community can utilize through microservices and API. And that platform had to by definition, work not just from Google Cloud, but any cloud. It could work on any public cloud, can work on CSP's private cloud. And of course, supports on some Google Cloud, right? The reason was, once you deploy and cause, once as a seamless application development platform, you could put all kinds of developer apps on top. So I just talked about 5G Edge John, a minute ago, those apps can sit on Antoks, but at the same time, IT to your point, John, IT apps could also sit on the same AnToks paradigm, and network apps. So as networks start becoming Cloud Native, whether it's SRAN, whether it's O-Ran, whether it's 5G core, same principle. And that's why we believe when we partner with CSPs, we are saying, "Hey, you give this AnToks to an ecosystem of community, whether that community is network, whether that community is IT, whether the communities Edge apps, all of those can reside seamlessly on this sort of AnToks fabric, John. >> Yeah, and that's going to set the table for multicloud, which is basically cloud words for multi-vendor, multi app. Amol, I've got to ask you while I have you here, first of all, thank you for coming on and sharing your insights. It's really great industry perspective. And obviously Google Cloud's got huge scale, and great leadership. And again, you know, the big, cloud players are moving in and helping out, and enabling a lot of value. I got to ask you, if you don't mind sharing, if someone asked you, "Amol, tell me about the impact that public cloud is having on the Telco industry." What would you say? What's the answer to that? Because a lot of people are like, okay, public cloud, I get it. I know what it looks like, but now everyone's knows it's going hybrid. So everyone will ask you the question, "What is public cloud doing for the telecom sector?" >> Yeah, I think it's doing three things, John, and great question by the way. Number one, we are actually providing unprecedented amount of insights on data that the CSPs traditionally already had, but have never looked at it from the angle we have looked at it. Whether that insights are at the network layer, whether those insights are to personalize customer experiences on the front-end systems. Or whether those insights are to drive care solutions in contact centers, and so on, and so forth. So it's a massive uplift of customer experience that we can help with, right. So that's a very important point, because we do have a significant amount of leadership, John at Google Cloud on analytics and data and insights, right? So, and we offer those roads to these people. Number two, is really what I talked about, which is helping them build an ecosystem, because let's take retail as an example. As a minimum, there are five constituents in that ecosystem, John. There is a CSP, there is Google Cloud, there's an actual retail store. There is a hardware supplier, there's a software developer. All of them as a minimum, have to work together to build that ecosystem, which is where we give those solutions, right? So that's the second part. And then the third part is, as they move towards Cloud Native, we are really helping them change their business model to become a DevOps, a Cloud Native mindset, not just a Cloud Native network or IP. But a Cloud Native mindset that creates unparalleled agility and flexibility in how they work as a business. So those are the three things I would say, as a response to that question. >> And also the retail's a great vertical for Google to go in there, given the Amazon fear out there. People want this for certainly low hanging fruit. I think the DevOps piece is going to be a big, winning opportunity to see how the developers get driven into the landscape. I think that's a huge point. Amol, that's really great insight. A final question for you, while I got you here. If someone says, "Hey, what's happened in the industry since 2019?" Last time we had Mobile World Congress, they were talking speeds and feeds. Now the world has changed. We're coming out of the pandemic. California is opening up. There's going to be a physical event. The world's going hybrid, certainly on the event, and certainly cloud. What's different in the telecom industry, from, you know, many, many months ago, over a year and a half ago, from 2019? >> I would say primarily, it's the adoption of digital everywhere, which previously, you know, there were all these inhibitions and oh, would this work? Would my customer systems become fully digital? Would I be able to offer AR VR experiences? Ah, that's a futuristic thing, you know. And suddenly the pandemic has created this acceleration that says, "Oh, even post-pandemic, half my customers are always going to talk to me, via our digital channel only." Which means the way they experience us, has to be through these new experiences whether it's AR VR, whether it's some other thing or applications. So that has been accelerated John, and the CSPs have therefore really started to go to the application, and to the services. Which is why you are seeing less on, you know, speeds and feeds because 5G is here, 5G's been deployed. Now, how do we monetize 5G? How can we leverage that biggest number? So that's the biggest- >> There's down stack, and then there's a top of the stack for applications. And certainly there's a lot of assets in the telecom landscape, a lot of value, a lot of refactoring going on, and new opportunities that are out there. Great, great conversation. Well, thank you, Amol Phadka, Managing Director, Telecom Industry Solutions. Thanks for comin' on the CUBE, appreciate it. >> Thank you, John. Thank you having me. >> Okay, Mobile World Congress here, in person, and hybrid, and remote. I'm John Furrier, host of theCUBE. Thank you for watching. We are here in person at the Cloud City Expo Community Area. Thanks for watching. Okay, that was us. That was me, online. Now, I'm here in person, as you can see Dave. That's a lot of fun. I love doing those interviews. So we had a chance to grab Google's top people when we could. They're not here, obviously. Amazon Web Services, Microsoft, and Google, the three hyperscalers, Dave, didn't make it out here. They didn't have a booth, but we had a chance to grab them. And that was head of the industry marketing, and I mean the industry group. So he's like the managing door. He runs the business side. >> It's an important sector for Google. You know, Amazon was really first, with that push into telco. Thomas Curran last March, laid out Google strategy for Telco. It's a huge sector. They know it. They understand how the cloud can disrupt it, and play a massive role there. >> Yeah. >> And Google, of course. >> They're not going to object to the public cloud narrative that Danielle Royston- >> No. >> I think they like it open source, Android coming to telco. Who knows what it's going to look like? >> That's what we call digital- >> So the next interview I did was with Shailesh Shukla. He is the Senior Vice-president. He's the Senior Leader at Google Cloud for Networking. And if you know, Google, Dave, Google's networking is really well known in the industry for being really awesome, because they power obviously Google Search, and a variety of other things. They pioneered the concept of SRE, Site Reliability Engineer, which is now a de facto position for DevOps, which is a cloud now persona inside almost every company, and certainly a very important position. And so- >> Probably the biggest global network, right? Undersea cables, and- >> I mean, Microsoft's got a big hyper-scale, because they've had MSN, and bunch of other stuff, infrastructure globally. But Amazon, Google and Microsoft all have massive scale, and Google again, very well engineered. They're total, and they're as we know, I live in Palo Alto, so I can attest that they're very strong. So this next interview is really from a networking perspective, because as infrastructure, as code gets more prolific and more penetrated, it's going to be programmable. And that's really going to be a key new enabler. So let's hear from Shailesh, Head of Networking at Google Cloud, and my interview with him. (cheery music) Welcome to theCUBE's coverage of Mobile World Congress, 2021. We are here in person in Barcelona, as well as remote. It's a hybrid event. You're going to have the physical space, in Barcelona for the first time, since 2019, and virtual worlds connecting. I've got a great guest here from Google, Shailesh Shukla, Vice-president and General Manager of the Networking Team, Google Cloud. Shailesh, it's great to see you. Thank you for coming on theCUBE for the special presentation from Mobile World Congress. Obviously, the Edge networking core, Edge human devices, all coming together. Thanks for coming on. >> Thank you so much, John. It's great to see you again. And it's always a pleasure talking to theCUBE. And I want to say hello to everybody, from, you know, in Mobile World Congress. >> Yeah, and people don't know your background. You have a great history in networking. You've been there, many ways of innovation. You've been part of directly, big companies that were now known. Big names are all there. But now we haven't had a Mobile World Congress, since 2019. Think about that. That's, you know, many months, 20 something months gone by, since the world has changed in telco. I got to ask you, what is the disruption happening? Because think about that. Since 2019, a lot's changed in telco. Cloud-scale has happened. You've got the Edge developing. It's IT like now. What's your take? Shailesh, tell us. >> Yeah, John, as you correctly pointed out the last 18 months have been very difficult. And you know, I'll acknowledge that right up front, for a number of people around the world. I empathize with that. Now in the telecom, and kind of the broader Edge world, I would say that the last 18, 24 months have actually been transformative. O-RAN, it turns out was a very interesting sort of, you know, driver of completely new ways of both living, as well as working, right, as we all have experienced. I don't think that I've had a chance to see you live in 24 months. So, what we are seeing is the following. Number one, a number of telecom carriers around the world have started the investment process for 5G, right, and deployment process. And that actually changes the game, as you know, due to latency, due to all of the capabilities around kind of incalculable bandwidth, right. Much lower latency, as well as, much higher kind of enterprise oriented capabilities, right? So network's licensing, as an example, quality of service, you know, by a traffic type, and for a given enterprise. So that's number one. Number two, I would say that the cloud is becoming a lot more kind of mainstream in the world, broader world of telecom. What we are seeing is an incredible amount of partnerships between telecom carriers and cloud providers, right? So instead of thinking of those two as separate universes, those are starting to come together. So I believe that over a period of time, you will see the notion of kind of Cloud Native capability for both the IT side of the house, as well as the network side of the house is becoming, you know, kind of mainstream, right. And then the third thing is that increasingly it's a lot more about enabling new markets, new applications, in the enterprise world, right. So certainly it opens up a new kind of revenue stream for service providers and carriers around the world. But it also does something unique, which is brings together the cloud capabilities right, around elasticity, flexibility, intelligence, and so on, with the enterprise customer base that most of the cloud providers already have. And with the combination of 5G, brings it to the telecom world. And those, you know, I started to call it, as a kind of the triad, right? The triad of an enterprise, the telecom service provider, and the cloud provider, all working together to solve real business problems. >> Yeah, and it's totally a great call out there on the pandemic. I think the pandemic has shown us, coming out of it now, that cloud-scale matters. And you look at all the successes between work, play, and how we've all kind of adjusted, the cloud technologies were a big part of that, those solutions that got us through it. Now you've got the Edge developing with 5G. And I got to ask you this question, because when we have CUBE interviews with all the leaders of engineering teams, whether it's in the industry, or customers in the enterprise, and even in the telcos, the modern application teams have end-to-end visibility into the workload. You're starting to see more and more of that. You starting to see more open source in everything, right. So okay, I buy that. You got an SRE on the team, you got some modern developers, you're shifting left, you've got Devs set up. All good, all cloud. However, you're a networking guy. You know this. Routing packets across multiple networks is difficult. So if you're going to have end-to-end visibility, you got to have end-to-end intelligence on the networking. How is that being solved? Because this is a critical discussion here at Mobile World Congress. Okay, I buy Cloud Native, I buy observability, I buy open source, but I got to have end-to-end visibility for security, and workload management and managing all the data. What's the answer on the network side? >> Yeah, so that's a great question. And the simple way to think about this, is first and foremost, you need kind of global infrastructure, right? So that's a given, and of course, you know, Google with its kind of global infrastructure, and some of the largest networks in the world, we have that present, right. So that's important. Second is, to be able to abstract a way that underlying infrastructure, and make it available to applications, to a set of APIs. Right, so I'll give an analogy here. Just as you know, say 10 years ago, around 10 years ago, Android came into the market from Google, in the following way. What it did, was that it abstracted away the underlying devices with a simple kind of layer on top of operating system, which exposed APIs northbound. So then application developers can write new applications. And that actually unleashed, you know, a ton of kind of creativity right, around the world. And that's precisely what we believe is kind of the next step, as you said, on an end-to-end observability basis, right? If you can do an abstraction away from all of the underlying kind of core infrastructure, provide the right APIs, the right kind of information around observability, around telemetric, instead of making, you know, cloud and the infrastructure, the black box. Make it open, make it kind of visible to the applications. Bring that to the applications, and let the thousand flowers bloom, right? The creativity in each vertical area is so significant, because there are independent software vendors. There are systems integrators. There are individual developers. So one of the things that we are doing right now, is utilizing open source technologies, such as Kubernetes, right? Which is something that Google actually brought into the market. And it has become kind of the de facto standard for all of the container and modernization of applications. So by leveraging those open technologies, creating this common control plane, exposing APIs, right, for everything from application development, to observability, you certainly have the ability to solve business problems through a large number of entities in the systems integrator and the ISC and the developer community. So that's the approach that we are taking, John. >> I love the Android analogy of the abstraction layer, because at that time, the iPhone was closed. It still is. And they got their own little strategy there. Android went the other way. They went open, went open abstraction. Now abstraction layers are good. And now I want to get your thoughts on this, because anyone in operating systems knows abstractions are great for innovation. How does that apply to the real world on telco? Because I get how it could add some programmability in there. I get the control plane piece. Putting it into the operator's hands, how do you guys see, and how do you guys talk about the Edge service offering? What does it mean for the telco? Because if they get this right, this is going to be in telco cloud developer play. It's going to be a telco cloud ecosystem play. It's an opportunity for a new kind of telco system. How do you see that rolling out in real world? >> Great question, John. So the way I look at it, actually even we should take a step back, right? So the confluence of 5G, the kind of cloud capabilities and the Edge is, you know, very clear to me that it's going to unleash a significant amount of innovation. We are in early stages, no question, but it's going to drive innovation. So one almost has to start by saying what exactly is Edge, right? So the way I look at it, is that the Edge can be a continuum all the way from kind of an IOT device in automobiles, right? Or an enterprise Edge, like a factory location, or a retail store, or kind of a bank branch. To the telecom Edge, which is where the service providers have, not only their points of presence, and central offices, but increasingly a very large amount of intelligent RAN sites as well, right. And then the, kind of public cloud Edge, right. Where, for example, Google has, you know, 25 plus kind of regions around the world. 144, you know, PoPS, lots of CDN locations. We have, you know, few thousand nodes deployed deep inside service provider networks for caching of content, and so on. So if you think about these as different places in the network that you can deploy, compute, storage and intelligence act, right. And do that in a smart way, right? For example, if you were to run the learning algorithms in the cloud with its flexibility and elasticity, and run the inferencing at the Edge, very Edge, at the point of sort of a sale, or a point, a very consumer standing. Now you suddenly have the ability to create a variety of Edge applications. So going back to the new question, what have we seen, right? So what we are seeing, is depending on the vertical, there are different types of Edge applications, okay. So let's take a few examples. And I'll give you some, a favorite example of mine, which is in the sports arena, right? So in baseball, when you are in a stadium, and soon there are people sort of starting to be in stadiums, right? And a pitcher is throwing the pitch, right, the trajectory of the ball, the speed of the pitch, where the batter is, you know, what the strike zone is, and all of these things, if they can be in a stadium in real time, analyzed, and presented to the consumer as additional intelligence, and additional insight, suddenly it actually creates kind of a immersive experience. Even though you may be in the stadium, looking at the real thing, you are also seeing an immersive experience. And of course at home, you get a completely different experience, right? So the idea is that in sports, in media and entertainment, the power of Edge compute, and the power of AI ML, right, can be utilized to create completely new immersive experiences. Similarly, in a factory or an automotive environment, you have the ability to use AI ML, and the power of the Edge and 5G coming together, to find where the defects are, in a manufacturing environment, right? So every vertical, what we're finding is, there are very specific applications, which you can call as kind of killer apps, right in the Edge world, that over time will become prevalent and mainstream. And they will drive the innovation. They will drive deployment, and they also will drive ultimately, kind of the economics of all of this. >> You're laying out, essentially the role of the public cloud in the telco market. I'd love to get your thoughts, because a lot of people are saying, "Oh, the cloud, it's all Edge now. It's going back to on-premises." This is not the case. I mean, I've been really vocal on this. The public cloud and cloud operations is now the new normal. So developers are there. So I want you to explain real quick, the role of the public cloud in the telecom market and the Telecom Edge, because now they're working together. You've got abstraction, you mentioned that Android-like environment coming, there's going to be an Android-like effect, that abstraction. You got O-RAN out there, creating these connection points, for interoperability, for radio signals, and the End Transceivers or the Edge of the radios. All of this is happening. How is Google powering this? What is the role of public cloud in this? >> Yeah, so let me first talk about genetically the role of public cloud. Then I'll talk about Google, okay, in particular. So, if at the end of the day, the goal here is to create applications in a very simple and efficient manner, right? So what do you like, if you look for that as the goal, then the public cloud brings, you know, three fundamental things. Number one, is what I would call as elasticity and flexibility, right? So why is this important? Because as we discussed earlier, Edge is not one place, it's a variety of kind of different locations. If there is a mechanism to create this common control plane, and have the ability to kind of have elastic compute, elastic networking, elastic storage, and have this deployed in a flexible manner. Literally if you think, think about it like an effortless Edge is what we are starting to call it. You can move workload and capability, and run it precisely where it makes sense, right? Like I said, earlier, training and learning algorithms in the deep cloud. Inferencing, at the very edge, right? So if you can make that decision, then it becomes very powerful. So that's the first point, you know, elasticity and flexibility that cloud can bring. Second is, intelligence. The whole notion of leveraging the power of data, and the power of AI and ML is extremely crucial for creation of new services. So that's something that the public cloud brings. And the third is this notion of, write once, deploy anywhere, right? This notion of kind of a full stack capability that when open, kind of developer ecosystem can be brought in, right? Like we talked about Kubernetes earlier. So if there's a way in which you can bring in those developer and ISV ecosystem, which is already present in the world of public cloud, that's something that is the third thing that public cloud brings. And Google strategy very simply, is to play on all of these, right? Because we, you know, Google has incredibly rich deployment experience around the world for some of the largest services on the planet, right? With some of the biggest infrastructure in the networking world. Second, is we have a very open and flexible approach, right? So open as you know, we not only leverage kind of the Kubernetes environment, but also there are many other areas, Key Native, and so on where Google has brought a lot of open kind of capabilities to the broader market. And the third, is the enablement of the ecosystem. So last year we actually announced 200 applications, you know, from 30 ISVs in multiple verticals that we're now going to be deployed on Google Cloud, in order to solve specific business pain points, right. And building out that ecosystem, working with telecom service providers, with systems integrators, with equipment players, is the way that we believe Google Cloud can make a difference in this world of developing Edge applications. We are seeing great traction, John, you know, whether it is in the carrier world. Carrier such as Orange, Telecom Italia, TELUS, SK Telecom, Vodafone. These have all publicly announced their work with Google Cloud, leveraging the power of data, analytics, AI ML, and our very flexible infrastructure. And then a variety of kind of partners and OEM players, in the industry. As an example, Nokia, right, Amdocs, and Netcracker, and many others. So we are really excited in the traction that we are getting. And we believe that public cloud is going to be a key part of the evolution of the telecom industry. >> Shailesh, it's great to have you on. Shailesh Shukla, VP and GM of Networking at Google Cloud. And I would just add to that final point there, that open and this Android-like open environment is going to create a thousand flowers to bloom. Those are new applications, new modern applications, new companies, a new ecosystem in the Telco Cloud. So congratulations. Thanks for coming on and sharing your insights. Google Cloud, you guys are about the data, and being open. Thanks for comin' on. >> Thank you, John. Good to talk to you. >> Okay, so keeps coverage of Mobile World Congress. Google Cloud, featured interview here on theCUBE. Really a big part of the public cloud is going to be a big driver. Call it public cloud, hybrid cloud, whatever you want to call it. It's the cloud, cloud and Edge with 5G, making a big difference and changing the landscape, and trying innovation for the telco space. I'm John Furrier, your CUBE host. Thanks for watching. Okay, Dave, that's the Google support. They are obviously singing the same song as Danielle Royston, every vertical. >> Two great interviews, John. Really nice job. We can see the tech. The strategy is becoming more clear. You know, one of the big four. >> Yeah, I just love, these guys are so smart. Every vertical is going to be impacted by elastic infrastructure, AI, machine learning, and this new code deployment, write once, deploy anywhere. That's theCUBE. We love being here it's a cloud show now. Mobile World Congress, back to the studio for more awesome Cloud City content.
SUMMARY :
a lot of the change. This is all now the new that the CSP industries had had to do. that are showing the most promise because of the landscape of the CSPs that the developer community can utilize What's the answer to that? and great question by the way. What's different in the telecom industry, and the CSPs have therefore really started in the telecom landscape, a lot of value, Thank you having me. and I mean the industry group. and play a massive role there. source, Android coming to telco. So the next interview of the Networking Team, Google Cloud. It's great to see you again. You've got the Edge developing. for a number of people around the world. and even in the telcos, is kind of the next step, of the abstraction layer, in the network that you of the public cloud in the telco market. and have the ability to kind ecosystem in the Telco Cloud. Good to talk to you. and changing the landscape, You know, one of the big four. back to the studio for more
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Aarthi Raju & Rima Olinger, AWS | AWS re:Invent 2020 Partner Network Day
(bright music) >> Announcer: From around the globe, it's theCUBE, with digital coverage of AWS re:Invent 2020. Special coverage sponsored by AWS Global Partner Network. >> Okay, welcome back everyone to theCUBE Virtual Experience here for re:Invent coverage 2020 virtual. Normally we're in person doing interviews face to face, but we're remote this year because of the pandemic. We're here for the APN partner experience, kickoff coverage with two great guests, Rima Olinger, of global lead for VMware cloud on AWS. And Aarthi Raju, Senior Manager Solutions Architecture for Amazon Web Services. Thanks for coming on, appreciate it. >> Good to be with you John, thank you. >> So I got, want to get it out there this partner network experience, it's really about the ecosystem. And VMware has been one of the biggest success stories. They've been around for a long time, and not one of the earliest ecosystem partners, but a big success. 2016, when that announcement happened, a lot of people were like, whoa, we VMware is giving into Amazon. And Amazon was like, no, that's not how it works. So turns out everyone was been proven wrong, it's been hugely successful beneficial to both. What's the momentum, share an update this year on the AWS VMware momentum. >> So John, as you know, we're into our third anniversary, and the relationship cannot be any stronger. We see customers are leaning into the service very heavily. We see great adoption across multiple industries. As some data points for you, if we look at October of this year to October prior year, we're seeing the number of active nodes, or the number of consuming host and active VMS, nearly doubled year over year. we also continue to see greater partner interest in the solution, we have over 300 ISVs that have validated the services on VMC. And we see over 600 plus partners that continue to take the competencies and build practices around it. So the momentum is very strong, for years still today. >> One of the comments I made when the naysayers were like kind of pooh-poohing the deal, I was like, no, no, the cloud growth is going to be a factor at that time, then, the trendy thing was software's eating the world, was a big trend there. If you look at the growth of cloud scale, and software innovation, and the operating side of it, 'cause VMware runs IT, they let operators running IT. There's no conflict because Amazon's growing and now the operator roles growing and changing. So you have two dynamics going on. I think this is a really nuanced point for the VMware, AWS relationship around, how they both fit together. Because it's a win win better together scenario, and it is on AWS, which is a distinction. Can you guys share your reaction to kind of that dynamic of operating software at scale, and how this translates for customers? >> Absolutely, we see a lot of benefits that this service is bringing to the customers. Because what it's doing is providing them with this consistent infrastructure and operations across hybrid cloud environments. And in this way, they have the choice of where to place their applications on-prem or in the cloud, specifically. And this is one of the reasons why AWS is a VMware's preferred cloud provider for all vSphere workloads. We see the customers gravitate towards it and be receptive to it specifically because they say I accelerate my path towards migrating and modernizing my application. It provides me with consistent as I mentioned, operations and infrastructure. And it also helps them with factoring, and helps us scale their business and very fast, very seamless fashion. Aarthi what is your perspective, maybe additional things. >> Yeah. >> Yeah, from a technical innovation perspective, the momentum, John has been very strong, especially, listening to what customers have been asking us the past couple of years. 2020 has been a big year for us in terms of launching some giant innovations. A couple of things to call out is, we launched the VMware Transit Connect. This was announced during VMworld this year and customers have been telling us, hey, we are migrating workloads from on premises to the cloud, we need a simplified way of connecting all these resources on-prem resources, resources on VMware cloud on AWS, and their AWS native resources as well. So, the VMware Transit Connect, uses the AWS transit gateway that we launched at re:Invent two years back to provide that simplified connectivity model for our customers. The next big thing this year was, we introduced a new instance type i3en.metal, So customers have been telling us they want denser nodes for especially storage heavy workload. So we launched this i3en, that comes with approximately, like 45 terabytes of storage per node. So that's a lot of storage for individual nodes. So customers have been taking advantage of these dense nodes as well. There was other areas that we kind of focused on from a lower entry point for our customers. When we initially started the service, John, you know that we had, the minimum entry point as four nodes, we've scaled that down to three, and now we've come to two nodes, giving the same production SLA for customers. The other big launch this year was the acquisition of Datrium by VMware and how we introduce the VMware cloud disaster recovery. Datrium uses the eight native AWS services like S3 and EC2, providing customers this low cost TR options. We're talking about the APN here and for partners, we launched the VMware cloud Director Service, which delivers multi-tenancy to our managed service providers, so that they can cater to small, to medium sized enterprises. >> What are some of the other use cases that are the key in these migrations, because this becomes a big benefit we're hearing, certainly, during the partner day, here at re:Invent, is, migration, cloud SaaSification, getting to a SaaS, but not losing the business model. Either was on premises or born in the cloud, this done new operating models, the key thing, what are some of the key use cases for partners? >> The most widely adopted use case that John, which you rightfully touched on, is really the cloud migration. We see around 41% of customers use the service just for cloud migrations. Now, this could be an application migration, like SAP, SQL server or Oracle Applications, or it could be a complete data center evacuation. And we see that with some customers who have a cloud mandate, or they have refresh cycles that are coming up, or maybe they're in a colo, and they're not happy with their SLA. I could use the example of William Hill, is one of the customers largest betting and gaming companies that are in the UK. And what's the use case was, a combination of a data center extension as well as a capacity expansion specifically. And what William Hill was able to do is, move 800 on-premise servers, and they decommission them in the first 12 months. And they also migrated 3000 VM. So that is cloud migrations is a big use case. The second big use case, as I mentioned earlier, is the data center extension that includes also VDI, the combination of both is around 42% of the use cases, with around 26%, I would say for data center extension and 16% for VDI. Why, customers want to expand their footprint, they want to go to a new region, and they want to meet on demand, cyclical capacity needs, or sometimes temporary needs for some events or some seasonal spikes. So we see that as a second big use case. A third one equally important, tend to be disaster recovery. Now, this is either to augment an existing DR. Replace a DR that is already in place, or start a new DR, and that constitutes around 17% of the use cases that we see. Because customers want to reduce their DR, avert some cost by moving to the cloud. And one example that comes to mind is Pennsylvania Lumbers Men's Mutual Insurance, it was a DR use Case. They worked with an external storage partner of ours faction in order to put that in place. So overall a great use cases across the board. And I know a big one is application modernization, Aarthi, I know you work with your teams on that, if there's any feedback from you on that. >> Yeah, the next generation applications or application modernization comes a lot. We talk to like AWS customers who are migrating from on-premises to the cloud using VMware cloud on AWS. And three or four years back as we were building the service and architecting, one thing was very evident, like we wanted to make sure that as we were building the service, we wanted to ensure that customers can take advantage of the native AWS services. We've got 175 plus services and new services launching at re:Invent, So we wanted to make sure that there is this, seamless mechanism and seamless path for customers to modernize using native AWS services. So what we've done as part of like onboarding for customers and as customers built on VMware cloud on AWS, is provide them both the network path and data path. So they can as your into the same availability zone or region, they're like, hey, I can use S3 for backups. I can use EFS, for file shares, etcetera. So we're seeing a wide range of next generation application use cases that customers are building on. >> Why would I get at the reasons why customers are continuing to adopt VMware cloud on AWS? Can you guys share an update, I'll show you the obvious reasons, the beginning was nice strategy for VMware, it's proven to be clear. But where's the innovation coming from? What's the key drivers for the adoption of VMware cloud on AWS? >> So one of the key patterns that we are seeing is, customers who used to be risk averse, customers will be invested a lot in VMware. And at the point, they did not want to move their workloads or applications to the cloud because of the risk involved, or sometimes they didn't want to refactor, or they were worried about the investment in tools, resources, they tend to gravitate towards this solution. The fact that you could provide your customers with this consistent infrastructure and operations across on premise, as well as on the cloud environment. The fact that you do not need to do an application refactoring. You could optimize your workload placement, based on your business needs, you could move your workloads bidirectionally, you could either leave it on-prem, or move it to the cloud, and vice versa. We've also noticed that there is a lower TCO associated with the use of the service. We know from a study that VMware commissioned Forrester in 2019, for that study, that 59%, there is a recurring savings in terms of infrastructure, and operational savings that is related to that. Customers tell us that, this consistency in infrastructure is translating it, into zero refactoring. This consistency in operations, is leading them to use their existing skill sets. And with the ability to relocate the workload skill into the environment that best suits them, that is providing customers with maximum flexibility. So I would say it is delivering on the promise of accelerating the migration and the modernization of our customers applications so that they can continue to respond to their business needs and continue to be competitive in the marketplace. >> Aarthi I want you to weigh in and get reaction to that. Because again, I've talked publicly and also privately with Ragu, for instance, at VMware, when this was all going down. It's a joint integration, so there's a lot of things going on under the hood that are important, what are the most important things that people should pay attention to around this partnership? Could you share your opinion? >> Yeah, sure, John. So one of the most common questions that we get from customers is, hey, this is giant integration, we can take use of make use of native AWS services, but what are some of the use cases that we should be targeting, right? As we talk to customers, some of the common use cases to think about is, it also depends on the audience. Remember, admin scoring example, who might not be familiar with the AWS side of services, they can start with something simple like backing up. So S3, which is our simple storage service, we see that use case way more often with our VMware cloud on AWS customers. This also ties with that Datrium integration that I talked about with the VCD or the VMware cloud disaster recovery, providing that low cost TR option. We are also starting to see customers offload database management, for example, with Amazon RDS, and taking advantage of the manage database service. As we talk to more customers, some of the use cases that comes up are like, hey, how do I build this data lake architecture? I've migrated to the cloud, I want to make use of the data that I have in the cloud now, how do I build my data lake architecture or perform analytics or build this operation resiliency across both these environments, their VMware cloud on AWS, as well as their native AWS environments? So we've got that seamless connectivity that they can take advantage of with VMware Transit Connect, we've got the cross account ENI model that we built, that they can take advantage of. And he talks about this one, and talks about the security is always job zero for us. And we're also seeing customers that take advantage of the AWS services like the web application firewall or shield, and integrating it with the VMware cloud on AWS environment. And that provides a seamless access right? You now have all these security services that AWS provides, that allows you to build a secure environment on VMware cloud on AWS. So providing customers the choice has always been a priority, right? We're talking about like infrastructure level services. As we move up the stack, and as customers are going through this modernization journey, like VMware provides containerization option using VMware Tanzu, that came out at VMworld. And then they also have the native options, we provide a EKS, which is our Kubernetes as a managed service. And then we also have other services that enables customers to take that jump into that modernization journey. One customer we've been working very recently with is PennyMac. They migrated their VDI infrastructure into VMware cloud on AWS. And that's allowed them to scale their environment for the remote workers. But what they are doing as part of their modernization journey, is now we're helping them build this completely serverless architecture, using Lambda on the AWS cloud. >> Yeah, that's really where they see that, the value is high level services, the old expression prima, they use the hockey from Wayne Gretzky skate to where the puck is going to be, or, get to where the ball will be in the field. This is kind of what's happening, and I'm kind of smiling, when Aarthi was talking because, I've been saying it's been, going to, IT operations, and IT serviceman's is going to change radically so years ago. But you're really talking about here is the operating side of IT coming together with cloud. VMware, I think is a leading indicator of, you still got to operate IT, you still got to operate stuff. Software needs to be operated apps need to be operated. So this new operating model is being shown here with cloud, this is the theme with and without IT. With automation, this is the big trend from re:Invent this year. Obviously AI machine learning, you still got to operate the stuff. It's IT, depends on, we got lammed in automation doesn't go away, the game is still the same, isn't it what's happening here? >> Absolutely, so what we're saying is, once there's that you're absolutely right about the fact that they needed to, worry about the operations, once they migrate their workloads, they're taking their data, they're saying, how do I make sure that I put in place operational excellence, and this is where, AWS comes in, and we provide them with the tools needed to do that. And then step number two, say, what can I do with this data? How do I translate it into a business benefit? And this is where the AI ML tools come in place, and so forth. And then the third step, which is all right, what can I do to modernize these applications further. So you're spot on, John, in saying that this is like a transformation, it is no longer a discussion about, migration anymore, it is more of a discussion about modernizing what you have in place. And this is, again, where this brilliancy between the collaboration, between VMware and AWS, is bringing to the table, sets of tools and framework for customers, whether it's security framework or networking framework, to make the pieces fit together. So I'm very excited about this partnership. And we continue to innovate, as you heard in prior discussions with our executives on behalf of our customers, we spoke about the RDS Amazon, relational database service on vSphere. We spoke about how to post on VMware cloud on AWS, to bring the cloud to the customers data center for specific needs that they have in spite. And we're not stopping here. We are continuing not to make more joint engineering and more announcements, hopefully in the future to come. >> That's great insight. And a lot of people who were commenting, three, four years ago, when this is all going down, they're on the wrong side of history, that the data is undeniable, refutable, it's a success. Aarthi give us the final word, modern applications, modern infrastructure, what does that mean, these days? What's the bottom line when you talk to people out there? When you're at a party or friends or on zoom, or a Jime, in conference? What do you tell people when they say, what's a modern application infrastructure look like? >> Yes, the word modern application, the good or bad thing is it's going to, what I said yesterday could be different from what I'm saying today. But in general, I think modern application is where we enable our customers to focus more on their business priorities using our services, versus worrying about the infrastructure or worrying about like, hey, should I be worrying about capacity? Should I be worrying about my operational needs or monitoring? I think we want to abstract all that. We want to take that heavy lifting off of customers and help them focus on their business. >> Horizontally scalable and leveraging software in the application, can't go wrong with that formula in the cloud. Thanks for coming on, and thanks for the awesome conversation. Thanks for coming on. >> Thank you John. >> Thank you >> Okay, it's theCUBE Virtual for re:Invent Experience 2020, this is virtual, not in person this year. I'm John Furrier, your host from the theCUBE, thanks for watching. (bright music)
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Barbara Kessler & Ryan Broadwell, AWS | AWS re:Invent 2020 Partner Network Day
>> Announcer: From around the globe, it's the CUBE with digital coverage of AWS re:Invent 2020 special coverage sponsored by AWS Global Partner Network. >> Welcome back to theCUBE's virtual coverage of AWS re:invent 2020, it's virtual this year, we're usually in person this year we have to do remote interviews because of the pandemic, but it's been a great run, a lot of great content happening here in these next three weeks of re:Invent. We've got two great guests here as part of our coverage of the APN Partner Experience. I'm your host, John Furrier. Barbara Kessler, Global APN Programs Leader, and Ryan Broadwell, Global Director of ISVs for AWS. Thanks for coming on the CUBE, Thanks for joining me. >> Hey, thanks for having us, it's great to be here. >> You know we heard of-- >> Yeah thanks for having us John. >> Thanks for coming on. Sorry we're not in person, but tons of content. I mean, there's a lot of the VODs, the main stages, but the news hitting this morning around Doug's comments from strong focus of ISVs is just a continuation. We heard that last year, but this year more focus investments there, new announcements take us through what we just heard and what it means. >> Yeah John, I'll jump in first and then let Barbara add some additional color and commentary, but I think it is a continuation for us as we look at continuing to build a momentum with our ISVs they're mission critical for us, and we hear that loud and clear from our customers. So as you think about building off what Doug was talking about, I think it's first important for us to start with, we look to help our partners build and build well-designed solutions on AWS, supporting their innovation and transformation and working together to deliver scalable, reliable, secure solutions for our customers. To facilitate this, we offer programs such as AWS SaaS Factory, that provide enablement to our ISVs to build new products, migrate single tenent environments or optimize existing SaaS Solutions on AWS. And we do this through mechanisms like Webinars, Bootcamps, Workshops and even one-on-one engagements. You know, as you talked about, we just heard from Doug announce AWS SaaS Boost, which is a ready to use open source implementation of SaaS tooling and best practices to accelerate ISV SaaS Path. Through SaaS Factory which we've worked on with many ISVs in the last few years and you're well aware of, we have lots of learnings and we've helped a lot of partners make that journey towards SaaS. Partners like BMC, CloudZero, Nasdaq, Cohesity, or F5 transform their delivery and business models to SaaS. We've had a lot of demand for this type of engagement. And we knew it was important that we come up with a scalable way to help partners accelerate their transformation. SaaS Boost provides prescriptive experience to transform applications through an intuitive tool with many core services needed to develop and operate on the AWS Cloud. In addition to that, we look to use the well-architected framework, which is proven to set the architectural best practices for designing in operating systems in the Cloud, to help ISVs build their solutions on AWS. We just launched two additional lenses in well-architected tool, to enable ISVs to conduct these reviews from within the AWS console, one SaaS environment, and one aligned with foundational technical reviews, which helps partners prepare for the technical validation in AWS Partner Programs. >> You know, the SaaS Boost, I love that I was joking on Twitter, it sounds like an energy drink. Give me some of that SaaS Boost, don't drink too many of them you get immune to two to strong out, but this is what people want Barbara. This is about the Partner Network. You guys are providing more stuff, more successful programs and capabilities. This is what the demand is for. Help me get there faster path to SaaS. Can you explain what this means for partners? What's in it for them, can you share your thoughts? >> Yeah, absolutely. And you know, Ryan talked about some of the things that we do to help partners build their ISVs and software or SaaS products. But in addition to that, we provide a number of programs and resources to help partners also grow their business through marketing and sales focused programs. That's an area that we are focused on investing deeply with our partner community. For example, we offer APN Marketing Central through which partners can find and launch free customizable marketing campaigns, or even find a marketing agency to work with that has experienced messaging AWS, it also offers APN marketing activity. We recognize that not all partners, especially if they're in their startup stages, have those investments and skill sets yet around marketing. So Marketing Academy offers self service content to teach partners who don't have that capability in house today, to how to drive awareness campaigns and build demand for their offerings. We also offer a broad set of funding benefits to help partners starting from the build stage that Ryan talks about through Sandbox Credits to support their development, all the way through marketing with Market Development Funds as they're selling with what we call our partner Opportunity Acceleration Program, which is how we fund POC to support our partners and winning new customers. We also heard Doug announce in the keynote that we are launching the ISV Accelerate Program. This is our new co-selling program for ISVs that offer compensation incentives for AWS account managers, access to co-sale specialists and reduced marketplace listing fees to help our partners continue to grow their business with us. >> You know, successful selling is amazing. You want to make money. I mean, come on, you bring it a lot to the table. Co-selling I think that's a huge point. Nice call out there. Ryan, can you give some examples of partners that have been successful with these resources? >> Hey John, thank you. Yeah, it'd be great to kind of walk through with one good example and a little bit of detail. And what we've seen with Sisense is a great example of a partner that leveraged these resources and the work that they've done with Luma Health. So Luma Health serves millions of patients, provides a Cloud-hosted patient engagement platform that connects patients and providers. You know when word about COVID started, spreading Luma helped solve a big increase in questions and concerns from patients and the providers. Luma Health saw an opportunity to create new products, to help patients and providers during the pandemic, to decide what to build and how to build it, the company wanted to analyze sentimental signal and data real-time. Using Sisense, Amazon Redshift and Amazon Web Services, Data Migration Services, Luma Health built a platform that delivered analytics and insights it needed, democratizing access to the data for all users. As a result, Luma Health uncovered insights such as facts that SMS was the preferred method of communication and that many patients had similar questions. Just three weeks after their hypothesis, Luma Health released new products based on its insights, a turn-key EHR enabled healthcare solution, zero contact check-in and COVID-19 Broadcast Messaging System. >> So a lot of good successes. The question that I would ask you guys, this is the probably what's on everyone's mind is I'm a partner, I'm growing, obviously I'm in the partner network because I'm being successful. I don't have a lot of time. I need to figure out all the stuff that you have. You have so much going on that's good for me. I don't know what to do. Can you help me figure out what resources and programs to leverage? I could imagine this is a question that I would have, I want it too, I want to make money co-sell, I want to get into this program. What's the best path? I mean, what do I do? Can you share how you help your partners get on the right road, have the right resources, What are the right programs? 'Cause it makes it more consumable. This is probably a big challenge, can you share your thoughts? >> Yeah, happy to explore that. So we certainly find a lot of opportunity to innovate with our partners and customers and a result we do offer a broad range of programs, resources, material to meet the diverse needs of those partners and customers. One focus of these programs and enablement models that we offer partners, is to help our partners build their products and build their business with us. And the other focus is to create program structures that help customers find the right partner and the right solution at the right time. But we recognize it's a lot (chuckles) and we want to make sure that our partners are easily able to find what's most relevant to them. And to deliver this more effectively for ISV partners specifically, Doug just announced the launch of ISV Partner Path. As with everything we do at AWS, this new program structure works backwards from our customers and our partners to deliver the needs of both of those audiences. When a customer identifies a need for a solution, they search for that solution based on their business needs and the outcomes that they're looking to deliver rather than searching based on a partner profile. So ISV Partner Path pivots the focus that we have today on partner-level tier badging to instead focus on solution-level validation badging that helps us better align to what our customers are looking for and how they look for software products. The new model responds to that partner and customer feedback that we've heard, it removes APN tier requirements for ISVs and introduces the ability to engage across all of the products, services, and solutions that a partner offers and it pivots the partner badge attainment. So today our partners attain badging based on a tier and moving forward, they'll attain that badging to go to market with solutions that are validated and have gone through a technical assessment to either integrate effectively or run effectively on AWS. So if you were requirements to access APN programs from differentiation to funding and co-selling, partners can engage more quickly in a more meaningful way and in a more clear path to develop their solution offering and go to market with AWS. >> Ryan anything you want to add on in terms of structural support in terms of account management and does everyone get in on a wrap? Is there certain levels of attention? When does that come into play? >> Yeah, I think Barbara has made a great point in that we have a lot of great programmatic resources, but there's also no substitution for engagement with a person. And we have Partner Development Resources available to engage with our partners and help them develop their individualized plans that help them understand how they maximize the opportunity with their customer set and expand their customer sets. This starts as soon as a partner registers with the AWS Partner Network, they're contacted by a Partner Development team member within the first business day. This is a commitment we find incredibly important to the partner. And even when we have five or more new partners registering every single day. We look to go beyond that and it's not just about onboarding to your point John, our partner team works backwards from the customer and the partner to help develop what is that joint plan? How do we focus on what strategic to the partner and what becomes strategic to our customers? With that plan our team works to activate that broadly across the team in support of achieving our joint goals. And then naturally all partnerships, we want join accountability, we want mechanisms to measure success. >> You know I talked to a lot of channel partners over the years in my career, and the Cloud it really highlights the speed and the agility feature, but it all comes down to the same thing. I want to get my solution in front of the customer, I want to make money, I want to make it easy to use, make it easy to consume. I want to leverage the Cloud. This is kind of the process, this is how it always happens. This is what they want and you guys are bringing a lot to the table and that's important. And I think co-selling having the kind of support, making it consumable is easy and super great. So I have to ask you with that, what's your advice for people who are jumping in? Because you're seeing more on boarding of ISVs than ever before. And we've been commenting on theCUBE for multiple years. We've been seeing the uptick in software SaaS ISVs. And remember Amazon is not in the SaaS business a hundred percent. And government just collapsed the platform as a service in the IS categories that highlights the fact that your entire ISV landscape is wide open and growing. So there's new ISV is coming in. (chuckles) What advice would you give them to get started, experience and -- >> Yeah, I can take that. >> Yeah. >> Yeah, I can take that one thank you. And I actually want to build on something Ryan said, we actually have more than 50 new partners joining the AWS Partner Network every single day. And so having the right structure for those partners to easily navigate and the right resources for them is something that's very top of mind for us. I think I can distill down about two primary pieces of advice from my perspective for a new partner who's trying to figure out how to work with us and get involved. First and foremost, build a relationship with your Partner Manager, help them know and understand your business, the customers that you focus on, the solutions you provide. The Partner Manager is your advocate and could be your mentor in working with AWS. Make sure they know what you're good at. Partners are able to build the best traction with our shared customers and our AWS sales team when it's very clear what they're good at and how their solutions solve specific customer problems. And specialization through programs such as competency, which validate solutions based on industry in this case or workload is really key to helping communicate that specific value. And second, I would say avail yourself of the resources available to you. We offer a number of self-serve resources, such as the new ISV Navigate Track that is launching in conjunction with ISV Partner Path that provides individuals the sort of step by step guidance to move through that engagement with us, they connect them to all the resources that they need. Marketing Central which we discussed earlier to drive marketing campaigns that can be very self-served and driven by the Partner Central, which offers a wealth of content, white papers, et cetera. That's our portal through which partners engage. And you can also access things like training and certification discounts to build your Cloud skills to support your business. But I think both of those are really important things to keep in mind for partners who are just kind of getting started with us as well as partners who've been working with us for a while now. >> Ryan, what do you want to add to that because again, there's more ISVs is coming. And again, Amazon has been very disruptive in it's enablement of partners. Not everyone fits into a nice clean bucket. I mean what looks like a category might be old and being disrupted into to a new category being developed. All these new categories and new solutions. It's hard to put people into buckets. So you have a tough job, how do you give advice to your partners? >> It is tough, and the rate of transformation continues. And the rate of innovation continues to quicken. My advice is lean in with us. We continue to invest our efforts in developing this vibrant community of partners. So lean in, we'll continue to iterate around and optimize our joint plans and activities. And we'd look to be able to continue to drive success for our customers and our partners. >> Well, you guys do a great job. I want to say I've watched the APN grow and change and evolve. Market demand is there and you got the Factory, you got the Boost, you got the Lenses, you got the Partner Network, the people. It's people equation with software so congratulations. Thanks for coming on theCUBE. >> Thank you so much, appreciate the time. >> Thank you. >> Okay, great event here, re:Invent 2020 Virtual. This is theCUBE Virtual. I'm John Furrier your host, wall-to-wall coverage with theCUBE, thanks for watching. (gentle music)
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it's the CUBE with digital because of the pandemic, Hey, thanks for having but the news hitting this morning around and business models to SaaS. This is about the Partner Network. But in addition to that, it a lot to the table. and how to build it, and programs to leverage? and introduces the ability to engage and the partner to help develop So I have to ask you with that, of the resources available to you. into to a new category being developed. We continue to invest our efforts and you got the Factory, wall-to-wall coverage with theCUBE,
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Rachel Rose, AWS | AWS re:Invent 2020 Partner Network Day
>> Voiceover: From around the globe, it's theCUBE, with digital coverage of AWS re:Invent 2020. Special coverage sponsored by AWS Global Partner Network. >> Hello and welcome to theCUBE virtual and our coverage at AWS re:Invent 2020, with special coverage of the APN Partner Experience. I'm your host Rebecca Knight. Today we are joined by Rachel Rose. She is the head of global AWS programs. Thank you so much for coming on the show, Rachel >> Thanks, Rebecca. So excited to be here. >> Well, we're delighted to have you so we just heard Sandy's keynote address, and we know that AWS has announced a number of new partner programs, including AWS competencies and service validations. Why don't you start by telling our viewers a little bit more about these? >> Sure. It couldn't be more of an exciting time for our partner community. We've made a number of key global announcements today. What you just heard from Sandy. So that includes the launch of two new AWS competency programs. We have the travel and hospitality competency, as well as the public safety and disaster response competency. Additionally, we announced changes to our top performing service delivery program, the Amazon RDS service delivery. >> So tell us exactly what is an AWS competency? What is it? What does it bring to partners and customers? >> Yes, of course. The competency program is designed to highlight and promote our top partners, based on their proven technical and customer success in key specialized areas. We focus on industries, workloads, as well as key use cases. It benefits our customers by providing them with a short list of highly vetted and trusted partners to work with based on whatever their needs may be. So for example, if you're a customer looking for a HIPAA compliant partner out of Japan, the competency program can help you. It's all about saving time for our customers. No more searching for partners for hours on end, we do all that work for you. And one additional note I'll make on competencies is that, Rebecca, this isn't a new program for us at AWS. We've been designing and iterating on these programs for years. Adding new designations, new use cases, as well as evolving our existing programs, all based on customer feedback. We're thrilled to announce these new programs today and hope you'll check out the travel and hospitality, as well as the public safety and disaster response competency. >> So we're going to dig into those a little bit later, but tell our viewers a little bit more about the two competencies that were launched today. >> Yes, Rebecca, and as I mentioned, we've launched two new competencies. We have first, the travel and hospitality competency, which launched today with 27 of our top global ISVs and consulting partners. These partners are experts at helping our customers accelerate their modernization and innovation journeys to building a resilient business for the long run. Everything from the behind the scenes, operational efficiencies, as well as guest facing customer experiences. And then the public safety and disaster response competency, which highlights our top ISV partners that build products on AWS to help our customers prepare, respond and recover from these natural and man-made disasters. We launched today with 16 top global ISVs today. >> So I want to ask you a little bit about why now. Put this into context for our viewers. We know that the world is gripped by the devastating COVID-19 pandemic. Why launch these two competencies now? >> Great question. For travel and hospitality, there's really very few industries that face a technology environment as complex and mission critical, especially given the state of the world that we're in right now with the pandemic. It's an ongoing challenge for us to hire and retain that domain expertise in-house, leading a growing demand for experienced on demand resources. Our partner community has responded so quickly here, working with our joint customers to charter a smart digital way forward. It's why the majority of our Fortune 500 companies, and over 90% of our Fortune 100 already utilize AWS Partner Solutions and Services. For public safety and disaster response, it's a direct response to the economic law caused by these natural and man-made disasters. 2020 was an unprecedented year for so many reasons, but especially in terms of disaster and public safety event. And at AWS, we're committed to helping our first responders, our public safety agencies, and our disaster response organizations by mitigating the impact affected by these communities. Through this competency, we can differentiate our top most highly vetted partners giving our customers an easy way to find businesses that offer trusted and specialized services, tailored to meet their mission critical needs. >> Well, it certainly sounds like something the world needs now, Rachel. You've also mentioned updates to one of your service validation programs. Can you tell our viewers a little bit more about that? >> Yes. Based on customer feedback, we've made significant updates to the Amazon RDS service delivery program. This program is designed to highlight our top partners that implement and migrate customers to Amazon RDS. Based on the increased demand we've seen for purpose-built databases, we've made changes to the Amazon RDS delivery program by adding in validation that's actually based on that individual engine type, like Amazon Aurora MySQL or Amazon RDS for Oracle. This allows our customers to identify an Amazon RDS partner with demonstrated success delivering Amazon RDS solutions for specific database engine. >> What were some of the partners that were announced today? >> Our partner capability ranges across the board, and we feel really honored to work with such interesting partners that are delivering on behalf of our customers every single day. You know, one example, OneBlood, which is the third largest blood bank, engaged our public safety and disaster response competency launch partner, Solodev to help evolve the digital customer experience for their donors. By leveraging AWS auto-scaling technologies, OneBlood was able to rapidly provision additional servers to meet the high demand in the face of a massive national emergency. As a result, their website never went down and willing donors were able to connect with the right information just in time. Another really interesting partner story is thanks to Elenium Automation. They're a travel and hospitality competency launch partner, they're based out of Australia, and they helped Etihad Airways become the first airline to trial contactless technology, which helps monitor the temperature, heart rate and respiratory rate of any person using any airport and touch points. I mean, how cool is that? >> It's very cool. So if there are partners who are watching this who are interested in learning more, what should they do? Where should they go? >> Yeah, there's so many great resources. So I'll start with our customers. Our customers that are looking for these highly vetted, trusted partners can go to our AWS Partner Solutions Finder, filter by expertise, and you can find the right partner that you need at any time. For our partners that want to learn more about how to engage with these programs, they can visit our APN webpage or our competency webpage. >> So finally, I want you to close this out here and look into your crystal ball and think about the next 12 to 24 months. What would you say to your partners? You are the head of partner experience. Can you talk a little bit about a sneak peek for what partners can experience in the next year and the year after? >> We've been collecting mountains of customer feedback, and it's really what's critical in order for us to build out what that roadmap looks like for us in 2021. So some of the top requests that we continue to see from our customers are revolved around energy. So I think you can expect to see an energy competent (mumbles) in 2021, as well as adding a mainframe category to our migration competency. We're also going to continue to evolve our service validation program. So you've heard me talk a little bit about RDS earlier. We're going to continue to evolve that program as well by adding business applications as a new category. So I think that's just a tiny little sneak peek onto what the team's working on, but we're definitely focused on collecting customer feedback in order to ensure we have the right roadmap ahead of us. >> Exciting times ahead. Thank you so much, Rachel Rose, the head of global AWS Partner Programs. Thanks so much for coming on the show. >> Thank you, Rebecca. Appreciate the time. >> And thank you for tuning in to theCUBE virtuals coverage of AWS re:Invent 2020. I'm Rebecca Knight, stay tuned. (soft music)
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Frank Artale, Prime Foray | Microsoft Ignite 2019
(upbeat music) >> Narrator: Live! From Orlando, Florida, it's theCUBE! Covering Microsoft Ignite. Brought to you by Cohesity. >> Welcome back everyone to theCUBE's live coverage of Microsoft Ignite, I'm your host Rebecca Knight, co-hosting alongside of Stu Miniman. We are joined by Frank Artale, the Managing partner at Prime Foray, thank you so much for coming on theCUBE Frank. >> Glad to be here. >> So before the cameras were rolling, we were talking about the energy of this place, you've been to many, many an Ignite, way back before it was even called Ignite. >> Oh yeah! Yes, this is, Ignite is the evolution of something that Microsoft used to call TechEd. So it was like back in, when I was in Microsoft, so even back in the '90s, we had to figure out a way to educate the technical community, and we decided to start this thing, and interestingly enough, the first one ever was here in O\rlando, much smaller venue, I think at The Swan and the Dolphin, but I've been coming to them on and off, you know for the past, 26 years or so. >> So tell us a little bit about what you're doing now at Prime Foray, what is Prime Foray? >> So we're a boutique and advisory consulting company, and we do work with what I call ISVs, so basically someone that makes software, but we engage with folks who are at some point on a journey to cloud, and that means both from a business and technical perspective. Whether they're just getting started, thinking about moving products, that maybe they had it from on premises, onto a cloud platform, or maybe they're well on their way and they're really looking to just like amplify and accelerate that. That's where a team of people that'll have experience from product, business development, sales and marketing, to really get those companies to the place that they want to be, relative to cloud, because as we know, cloud is still the future, and everyone wants to get there. >> All right, so Frank, bring us inside. Without giving away state secrets, dealing with Microsoft today is very different from the company that we grew up with, of Windows and Office. So what's it like working with Microsoft? Give a little bit of you know, where some of the key enablers are. >> Yeah, yeah so in the early days, if you think about it right, Microsoft is always great with evangelizing to an independent software vendor, around building to the platform. So back in the day, so much of the Microsoft actual market cap, was dependent upon the ISVs building to the APIs. And the APIs were the sort of the lock, right, until the ISVs were locked. But there never was a really, let's say a great channel program for someone that was an ISV. The channel programs are largely structured for people that sold stuff. And so what you're really seeing now for the first time, and this is not exclusive to Microsoft, with other cloud partners. But of course since we're at a Microsoft show, we can highlight some of the things that Microsoft is doing here, it really is creating super incentives for ISVs to come to the platform, such that the ISVs feel like they are selling side by side, side by side with Microsoft. There are some great incentives around that, they provide some great access to technology and tools, really great credits to get onto the platform, and so they focus as much on the business, like they always put more on the business now, than on the access to the technology, to the extent that it can work side by side with a company in building their business, well the folks that are the business owners really like that. The tech guys always like bits and bytes wherever they can go. >> So, describe how the partnership works. I mean what is, as you are now holding hands with companies that are going through a digital transformation, and some working closely with Microsoft, some may be just on the fringes of working with Microsoft, describe how the partnership is working. >> Yeah, so well, I would call it, I'd like to say that it's really in someways an evolution of the way Microsoft started working with ISVs, a number of years ago, and so at the core, the way Microsoft thinks about them, thinks about the ISVs is really, you know, an extension of their own product line. Right, so a platform is only as good as the things that, that stand atop it, right? And so, if Azure is a platform, or Business Apps is a platform, or Modern Workplace is a platform, you need applications that sit atop those things. And, one of I think the, one of the key things that Microsoft has done, has really enabled the ISVs to become connected with the Microsoft Sales Organization, without having intermediaries. So when, like in a lot of ways, when you're an ISV and you go work with a larger company that you want to have a partnership with, you have to find somebody that knows somebody that's the Account Manager for some large account. What Microsoft has done is they've automated that, once you've passed through a series of hurdles and certifications, you can actually enter into a program where you're opening leads into Microsoft and you get, and that partner, gets connected with the Microsoft Sales Team on the other side. So whenever I talk to people about things that they're doing, that's what I think the ISVs are most proud of. You'll hear them say things like, well, we are in X amount of accounts together with Microsoft. And, you know we're going, and from a business perspective, why ever enter into a partnership, if you were not going to just, to sell stuff? Again, you can do bits and bytes all day, it's a lot of fun for people like me, but at the end of the day, revenue has to come out the other side. And I think from a partner perspective, they've done a better than good job at that. >> All right. So Frank, when you look back to when you were inside Microsoft, give a little bit about how the roles have been changing as we've gone into this world of cloud and AI. >> Right, how the world has changed? >> And the roles inside of Microsoft, specifically, to, you know, fit the world. >> Right right. So when I was there, you know long ago, obviously it was a much smaller place, and you actually had, you know inside the house, you had product development, and you know, outside the house, you had channel development, and then you had, then you had direct sales, and you also OEM sales which was, which actually is a very very big piece to the puzzle. But, the linkage, right, between sales and channel, wasn't really there back then. And sometimes, like even the role that I had in program management, at times we had to be, we had to be glue for that. I think what, you know, in a sense now with the roles have changed is such a way, that you have, you have people, you know inside the house now that are really responsible for not just ensuring that a partner feels good about what they're doing, but that the partners are actually selling side-by-side with folks in the field. And that would've been, you know, an impossible thing, really impossible thing to do at the time. And so the other thing that's, I think that's really changed, is now that you have, you have an overlay sales organization, called Worldwide Commercial, and also a direct sales organization. So direct sales organization, are people that carry the bag and have quota right on the accounts. But then, you have another organization, that looks after the 500 largest accounts, and there are a lot of specialists in that organization, that by definition work with partners to move both the Microsoft products and the partner's products together in there. And so those are large organizations that plain and simply just didn't exist, and they may have not even made sense at the time, 'cause at the time a lot of what we were doing in the '90s we were still distributed computing, with still really a technical curiosity, and then it became trusted infrastructure. And it's really only in the last few years that cloud computing has moved beyond that, from being a technical curiosity, to trusted infrastructure. And the way it's taken to market, is so much different, because we took finished goods to market, we relied on people to carry boxes of stuff, we relied on people to do inventory. There's no more inventory, I mean it's just there, you turn it on and you go. So I think what you'll see also from again, from where the commerce engines are setup, and the kind of people that are deployed, are really being tooled for that kind of a go to market, which is significantly different. >> So we're really just scratching the surface when it comes to cloud. As you said so many of these companies are only at the beginning of their journeys. What do you think the future holds, in terms of trends in the marketplace and what companies are going to continue to want. And are there any blind spots, that you, as someone who's being at this industry for 36 years, sort of know are there? >> Right, so like today was an interesting one, to see ARC announced. And you know, it shows the natural evolution of the way that we think about a platform. So, if we go back to even like the late 80s right, we had to build servers, right? So you got a network operating system, and there was a set of network adapters, and a set of hardware it worked on, and you had to pay a systems integrator, to go put it all together, and then you kind of hope it worked. Well then we got this stuff call plug-and-play, in the early 90s, and it flattened the playing field, and you can take an operating system like Windows NT the one that I worked on, and as long as it'd adhere to a plug-and-play standard, it generally worked on that platform. But the operating system then grew, to become a collection of services. It was a file server, it was an identity server, eventually, things like transaction processing, networking was always in there. Now if you look at what something like ARC, or any of the services that are available on other clouds, they're really services on which applications are built. So now it's just natural to see that these services like from the cloud vendors, are being taken on to other cloud infrastructures. So today, we are here at Microsoft, you see ARC which is a set of Azure services, which are being made available and useful on other platforms like on-premises, as an example. To me that's no surprise, for Microsoft, they kind of led the way with that, with their IOT technology. How you see Azure services moving onto there. So now, from an opportunity perspective, as someone who's building applications, you can say OK, I can now go look at services that are I know will be available on all clouds. So I have a, let's just say I can, I can snap to that, and now I can go to my customer and also talk about a flexible, you know flexible opportunity about where and why you might want to deploy. So more opportunities around that though, what gets complex, management gets complex, security gets complex, we're sounding like the '90s again right, where whole industries grew up around things like performance and security, you know, and systems management, around that. And so, I think, you know from a, just strictly from an opportunity perspective, you know there'll be companies here that see that, and go take advantage of it to get out in front, and there'll be ones that are already incumbents, and hang on for dear life, saying things have to be different on each cloud, but I think, as you see companies that embrace the notion of sets of services that'll be running across clouds, those are where really the opportunities will be. Just like we saw in the '90s, folks that said hey, I'll run my application on Windows NT, on any piece of hardware, right? They didn't tie themselves to I'll just say like, you know Compaq, or Tandem, folks that don't exist anymore. (Rebecca laughs) Now they've got the folks we have here today. >> All right, so Frank you know you can't get through an interview with theCUBE without getting a question from John Furrier. >> Frank: Okay, is he on? >> So John's been watching, and he wants to know, how's the restaurant scenes doing in Seattle? >> Okay so, the Seattle restaurant scene's second to none. Obviously you need cuisine. Two restaurants that I'm personally involved with, one is downtown Seattle, and a one in, one in Bellevue Washington. Both completely different cuisines, one heavy on steak, one heavy on plants, and we like to say, we're up and to the right on both of those John, so thanks for asking. >> Great, excellent. Frank Artale, always a pleasure having you on. Thanks so much. >> Great, thank you. >> I'm Rebecca Knight for Stu Miniman, stay tuned for more of theCUBE's live coverage of Microsoft Ignite. (upbeat music)
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Brought to you by Cohesity. thank you so much for coming on theCUBE Frank. So before the cameras were rolling, so even back in the '90s, we had to figure out and they're really looking to just like from the company that we grew up with, than on the access to the technology, I mean what is, as you are now holding hands with companies and so at the core, the way Microsoft thinks about them, to when you were inside Microsoft, to, you know, fit the world. And that would've been, you know, an impossible thing, are only at the beginning of their journeys. and then you kind of hope it worked. All right, so Frank you know you can't Okay so, the Seattle restaurant scene's second to none. Frank Artale, always a pleasure having you on. of Microsoft Ignite.
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Susie Wee, Cisco DevNet | Cisco Live EU 2019
>> Live from Barcelona, Spain, its theCUBE, covering Cisco Live! Europe, brought to you by Cisco, and its ecosystem partners. >> Hello everyone, welcome back to theCUBE's live coverage here in Barcelona, Spain, for Cisco Live! Europe 2019, I'm John Furrier, with my co-host Dave Vellante as well as Stu Miniman has been co-hosting all week, three days of coverage, we're in day two. We're here with very special guest, we're in the DevNet Zone, and we're here with the leader of the DevNet team of Cisco, Susie Wee, Senior Vice President, CTO of Cisco DevNet, welcome, good to see you. >> Thank you, good to see you, and I'm glad that we have you here again in the DevNet Zone. >> You've been running around, it's been super exciting to watch the evolution, we chatted a couple of years ago, okay we're going to get some developer-centric APIs and a small community growing, now it's exploding. (Susie laughs) Feature of the show, the size gets bigger every year. >> It was interesting, yeah, we took a chance on it right? So we didn't know and you took this bet with me is just that the network is becoming programmable, the infrastructure is programmable, and not only is the technology becoming programmable, but we can take the community of networkers, IT infrastructure folks, app developers and get them to understand the programmability of the infrastructure, and it's really interesting that, you know, these classes are packed, they're very deep they're very technical, the community's getting along and, you know, networkers are developers. >> Yeah you know, you nailed it, because I think as a CTO, you understood the dev-ops movement, saw that in cloud. And I remember my first conversation with you like, you know, the network has a dev-ops angle too if you can make it programmable, and that's what it's done, and you're seeing Cisco's wide having this software extraction, ACI anywhere, hyperflux anywhere, connected to the cloud, now Edge. APIs are at the center, the DNA Center platform. >> Yes! >> API First, very successful project. >> Yes yes, it's-- >> This is the new DNA of Cisco is APIs, this is what it's all about. >> It is, it is and you know, like at first, you know, when we started this journey five years ago a few of our products had APIs, like a few of them were programmable. But you know, you don't take your network in overnight, it's programmable when you have this type of thing. But we've been building it in, and now practically every product is programmable, every product has APIs, so now you have a really rich fabric of yeah, security, data center, enterprises and campus and branch networks. Like, and it can now, put together really interesting things. >> Well congratulations, it happened and it's happening, so I got to ask the question, now that it's happening, happened and happening, continuing to happen, what's the impact to the customer base because now you're now seeing Cisco clearly defining the network and the security aspect of what the network can do, foundationally, and then enabling it to be programmable. >> Yeah. >> What's happening now for you guys, obviously apps could take advantage of it, but what else is the side effect of this investment? >> Yeah so, the interesting thing is, if we take a look at the industry at large, what happens is, you kind of have the traditional view of, IT, you know, so if you take a look at IT, you know, what do you need it for? I need it to get my compute, just give me my servers, give me my network, and let's just hope it works. And then it was also viewed as being old, like I can get all this stuff on the cloud, and I can just do my development there, why do I need all of that stuff right? But once you take it, and you know, the industry has come along, what happens is, you need to bring those systems together, you need to modernize your IT, you need to be able to just, you know, take in the cloud services, to take the applications come across, but the real reason you need it is because you want to impact the business, you know, so kind of what happens is like, every business in the world, every, is being disrupted right, and if you take a look, it has a digital disruptor going on. If you're in retail, then, you know, you're a brick and mortar, you know, traditionally a brick and mortar store kind of company, and then you have an online retailer that's kind of starting to eat your lunch, right, if you're in banking, you have the digital disruption like every, manufacturing is starting to get interesting and you know, what you're doing in energy. So all of this has kind of disruption angles, but really the key is that, IT holds the keys. So, IT can sit there and keep its old infrastructure and say, I have all this responsibility, I'm running this machinery, I have this customer database, or you can modernize, right? And so you can either hold your business back, or you can modernize, make it programmable and then suddenly allow cloud native, public, private cloud, deploy new applications and services and suddenly become an innovative platform for the company, then you can solve business problems and make that real, and we're actually seeing that's becoming real. (laughs) >> Well and you're seeing it right in front of us. So a big challenge there of what you just mentioned, is just having the skills to be able to do that but the appetite of this audience to absorb that knowledge is very very high, so for example, we've been here all week watching, essentially Cisco users, engineers, absorb this new content to learn how to basically program infrastructure. >> That's right, and it's not Cisco employees, it's the community, it's the world of like, Cisco-certified engineers like, people who are doing networking and IT for companies and partners around the world. >> And so, what do they have to go through to get from, you know, where they were, not modernized to modernized? >> Yeah, and actually, and that's a good way 'cause when we look back to five years ago, it was a question, like we knew the technology was going to become programmable and the question is, are these network guys, you know, are these IT guys everywhere are they going to stay in the old world are they really going to be the ones that can work in the new world, or are we going to hire a bunch of new software guys who just know it, are cloud native, they get it all, to do it all. Well, it doesn't work that way because to work in oil and gas, you need some expertise in that and those guys know about it, to work in, you know, retail and banking, and all of these, there's some industry knowledge that you need to have. But then you need to pick up that software skill and five years ago, we didn't know if they would make that transition, but we created DevNet to give them the tools within their language and kind of, you know if they do and what we found is that, they're making the jump. And you see it here with everyone behind us, in front of us, like they are learning. >> Your community said we're all in. Well I'm interested in, we've seen other large organizations infrastructure companies try to attract developers like this, I'm wondering is it because of the network, is it because of Cisco? Are there some other ingredients that you could buy, is it the certified engineers who have this appetite? Why is it that Cisco has been so successful, and I can name a number of other companies that have tried and failed, some of them even owned clouds, and have really not been able to get traction with developers, why Cisco? >> Well I mean, I think we've been fortunate in many ways, as we've been building it out but I think part of it, you know like the way any company would have to go about you know, kind of taking on programmability, dev-ops, you know, these types of models, is tough, and it's, there's not one formula for how you do it, but in our case, it was that Cisco had a very loyal community. Or we have, and we appreciate that very loyal community 'cause they are out there, workin' the gear, building the networks like, running train stations, transportation systems you know, running all around the world, and so, and they've had to invest a lot into that knowledge. Now we then, gave them the tools to learn, we said, here's coding 101, here's your APIs, here's how to learn about it, and your first API call will be get network devices. Here's how you automate your infrastructure, here's how you do your things, and because we put it in, they're grabbing on and they're doing it and you know, so, it was kind of having that base community and being respectful of it and yet, bringing them along, pushing them. Like we don't say keep doing things the old way yes, learn software, and we're not going to water down how you have to learn software. Like you're going to get in there, you're going to use Rest APIs, you're going to use Postman, you're going to use Git, and we have that kind of like first track to just get 'em using those tools. And we also don't take an elitist culture like we're very welcoming of it, and respectful of what they've done and like, just teach 'em and let 'em go. And the thing is like, once you do it, like once you spend your time and you go oh, okay, so you get the code from GitHub, I got it, now I see all this other stuff. Now I made my Rest API call and I've used Postman. Oh, I get it, it's a tool. Just, once you've done just that, you are a different person. >> And then it's business impact. >> Then it's business, yeah no and like then you're also able to experiment, like you suddenly see a bigger world. 'Cause you've been responsible for this one thing, but now you see the bigger world and you think differently, and then it's business impact, because then you're like okay, how do I modernize my infrastructure? How can I just automate this task that I do every day? I'm like, I don't want to do that anymore, I want to automate it, let me do this. And once you get that mindset, then you're doing more, and then you're saying wait, now can I install applications on this, boy, my network and my infrastructure can gives lots of business insights. So I can start to get information about what applications are being called, what are being used, you know, when you have retail operations you can say, oh, what's happening in this store versus that store? When you have a transportation system, where are we most busy? When you're doing banking, where is like, are you having mobile transactions or in-store transactions? There's all this stuff you learn and then suddenly, you can, you know, really create the applications that-- >> So they get the bug, they get inspired they stand up some quick sandbox with some value and go wow-- >> Or they use our DevNet Sandbox so that they can start stuff and get experi-- >> It's a cloud kind of mindset of standing something up and saying look at it, wow, I can do this, I can be more contributing to the organization. Talk about the modernization, I want to get kind of the next step for you 'cause the next level for you is what? Because if this continues, you're going to start to see enterprises saying oh, I can play in the cloud, I can use microservices. >> Yes. >> I can tap into that agility and scale of the cloud, and leverage my resources and my investment I have now to compete, you just mentioned that. How is that going to work, take us through that. >> Yeah and there's more, in addition to that, is also, I can also leverage the ecosystem, right? 'Cause you're used to doing everything yourself, but you're not going to win by doing everything yourself, even if you made everything modern, right? You still need to use the ecosystem as well. But you know, but then at that stage what you can do and actually we're seeing this as, like our developers are not only the infrastructure folks, but now, all of the sudden our ISVs, app developers, who are out there writing apps, are able to actually put stuff into the infrastructure, so we actually had some IoT announcements this week, where we have these industrial routers that are coming out, and you can take an industrial router and put it into a police car and because a police car has a dashboard camera, it has a WiFi system, it has on-board computer, tablets, like all of this stuff, the officer has stuff, that's a mobile office. And it has a gateway in it. Well now, the gateway that we put in there does app hosting, it can host containerized applications. So then if you take a look at it, all the police cars that are moving around are basically hosting containerized apps, you have this kind of system, and Cisco makes that. >> In a moveable edge. >> And then we have the gateway manager that does it, and if you take a look at what does the gateway manager do it has to manage all of those devices, you know, and then it can also deploy applications. So we have an ability to now manage, we also have an ability to deploy containers, pull back containers, and then this also works in manufacturing, it works in utility, so you have a substation, you have these industrial routers out there that can host apps, you know, then all of a sudden edge computing becomes real. But what this brings together is that now, you can actually get ISVs who can actually now say, hey I'm an app developer, I wanted to write an app, I have one that could be used in manufacturing. I could never do it before, but oh, there's this platform, now I can do it, and I don't have to start installing routers, like a Cisco partner will do it for a customer, and I can just drop my app in and it's, we're actually seeing that now-- >> So basically what's happening, the nirvana is first of all, intelligent edge is actually possible. >> Yes. >> With having the power at the edge with APIs, but for the ISVs, they might have the domain expertise at saying, hey I'm an expert on police, fire, public safety, vertical. >> Yes. >> But, I could build the best app, but I don't need to do all this other stuff. >> Yes. >> So I can focus all my attention on this. >> Yes. >> And their bottleneck was having that kind of compute and or Edge device. >> Yes. >> Is that what you're kind of getting at? >> Yeah, and there's, exactly it was because you know, I mean an app developer is awesome at writing apps. They don't want to get into the business of deploying networks and like even managing and operating how that is, but there's a whole like kind of Cisco ecosystem that does that. Like we have a lot of people who will love to operationalize that system, deploy that, you know, kind of maintain it. Then there's IT and OT operators who are running that stuff, but that app developer can write their app drop it into there, and then all of that can be taken care of. And we actually have two ISVs here with us, one in manufacturing, one in utilities, who are, you know, DevNet ISV partners, they've written applications and they actually have real stories about this, and kind of what they had to say is, like in the manufacturing example, is okay, so they write, they have this innovation, I wrote this cool app for manufacturing, right? So there's something that it does, it's building it, you know, they've gotten expertise in that, and then, as they've been, they're doing something innovative, they actually need the end customer, who does, the manufacturer, to use it, and adopt a new technology. Well, hey, you know, I'm running my stuff, why should I use that, how would I? So they actually work with a systems integrator, like a channel partner that actually will customize the solution. But even that person may not have thought about edge computing, what can you do, what's this crazy idea you have, but now they've actually gotten trained up, they're getting trained up on our IoT technologies, they're getting trained up on how to operationalize it, and this guy just writes his app, he actually points them to the DevNet Sandbox to learn about it, so he's like, no let me show you how this Edge processing thing works, go use the DevNet Sandbox, you can spin up your instance, you can see it working, oh look there's these APIs, let me show you. And it turns out they're using the Sandbox to actually train the partners and the end customer about what this model is like. And then, these guys are adopting it, and they're getting paying customers through this. >> Did you start hunting for ISVs, did they find you, how did that all transpire? >> It kind of happens in all different ways. (laughter) >> So yes. >> Yeah yeah, it happens in all different ways, and basically, in some cases like we actually sometimes have innovation centers and then you have you know, kind of as you know, the start-up that's trying to figure out how to get their stuff seen, they show up, we look for it. In our case in Italy, with the manufacturing company, then what happened was, the government was actually investing and the government was actually giving tax subsidies for manufacturing plants to modernize. And so, what they were doing was actually giving an incentive and then looking for these types of partners, so we actually teamed up with our country teams to find some of these and they have a great product. And then we started, you know, working with them. They actually already had an appreciation for Cisco because they, you know, in their country, they did computer science in college, they might've done some networking with the Cisco Networking Academy, so they knew about it, but finally, it came that they could actually bring this ecosystem together. >> Susie, congratulations on all your success, been great to be part of it in our way, but you and your team have done an amazing job, great feedback on Twitter on the swag got the-- (laughter) Swag bag's gettin' a lot of attention, which is always a key important thing. But in general, super important initiative, share some insight into how this has changed Cisco's executive view of the world because, you know, the cloud had horizontal scalability, but Cisco had it too. And now the new positioning, the new branding that Karen Walker and her team are putting out, the bridge to tomorrow, the future, is about almost a horizontally scalable Cisco. It's everywhere now so-- >> Yeah the bridge to possible, yeah. >> Bridge to possible, yes. >> Yeah well I mean, really what happens is, you know, there was a time when you're like, I'm going to buy my security, I'm going to buy my networking, I'm going to buy my data center, but really more and more people just want an infrastructure that works, right? An infrastructure that's capable that can allow you to innovate, and really what happens, when you think about how do you put all of these systems together, 'cause they're still individual, and they need to be individual in best in class products, well the best way to put 'em together is with APIs. (laughs) So, it's not that you need to architect them all into one big product, it's actually better to have best in class, clearly define the APIs, and then allow, as kind of modularity and to build it out. So, really we've had tremendous support from Chuck Robbins, our CEO, and he's understood this vision and he's been helping, kind of, you know, like DevNet is a start-up itself, like he's been helping us navigate the waters to really make it happen and as we moved and as he's evolved the organization, we've actually started to get more and more support from our executives and we're working across the team, so everything that we do is together with all the teams. And now what we're doing is we're co-launching products. Every time we launch a new product, we launch a new product with the product offer and the developer offer. >> Yeah. >> So, you know, here we've launched the new IoT products. >> With APIs. >> And, with APIs, and IOX and App-posting capabilities and we launched them together with a new DevNet IoT developer center. At developer.cisco.com/iot, and this is actually, if you take a look at the last say half year or year, our products have been launching, you'll see, oh here's the new DNA Center, and here's the new DevNet developer center. You know, then we can say, here's the new kind of ACI, and here's the new ACI developer center. Here's the new Meraki feature, here's the new ACI-- >> And it's no secret that DNA Center has over 600 people engineers in there. >> Yeah (laughs) >> That public information might not be-- >> You know, but we've actually gotten in the mode in the understanding of you know, every product should have a developer offer because it's about the ecosystem, and we're getting tremendous support now. >> Yeah a lot of people ask me about Amazon Web Services 'cause we're so close, we cover them deeply. They always ask me, hey John, why is that, why is Amazon so successful I go, well they got a great management team, they've got a great business model, but it was built on APIs first. It was a web service framework. You guys have been very smart by betting on the API because that's where the growth is, so it's not Amazon being the cloud, it's the fact that they built building blocks with APIs, that grew. >> Yes. >> And so I think what you've got here, that's lightening in the bottle is, having an API strategy creates more connections, connections create more fabric, and then there's more data, it's just, it's a great growth vehicle. >> Absolutely. >> So, congratulations. >> Thank you. >> So is that your market place, do you have a market place so it's just, I guess SDKs and APIs and now that you have ISVs comin' in, is that sort of in the plan? >> We do, no we do actually so, so yeah so basically, when you're in this world, then you have your device, you know, it's your phone, and then you have apps that you download and you get it from an app store. But when we're talking about, you know, the types of solutions we're talking about, there is infrastructure, there is infrastructure for you know, again, utilities companies, for police stations, for retail stores, and then, you have ISV applications that can help in each of those domains. There's oftentimes a systems integrator that's putting something together for a customer. And so now kind of the app store for this type of thing actually involves, you know, our infrastructure products together with kind of, and infrastructure, and third-party ones, you know, ISV software that can be customized and have innovation in different ways together with that system integrator and we're training them all, people across that, but we actually have something called DevNet Exchange. And what we've done is there's actually two parts, there's Code Exchange, which is basically, pointers out to you know, source code that's out in GitHub, so we're just going out to code repos that are actually helping people get started with different products. But in addition, we have Ecosystem Exchange, which actually lists the ISV solutions that can be used as well as the system's integrators who can actually deliver solutions in these different domains, so you know, DevNet Ecosystem Exchange is the place where we actually do list the ISVs with the SIs you know, with the different platforms so, that's the app store for a programmable infrastructure. >> Susie, congratulations again, thank you so much for including us in your DevNet Zone with theCUBE here for three days. >> Thank you for coming to us and for really helping us tell the story. >> It' a great story to tell and it's kickin' butt and takin' names-- (laughter) Susie Wee, Senior Vice President and CTO of DevNet, makin' it happen just the beginning, scratching the surface of the explosion of API-based economies, around the network, the network value, and certainly cloud and IoT. Of course, we're bringing you the edge of the network here with theCUBE, in Barcelona, we'll be back with more live coverage day two, after this short break. (upbeat music)
SUMMARY :
brought to you by Cisco, and its ecosystem partners. with the leader of the DevNet team of Cisco, that we have you here again in the DevNet Zone. Feature of the show, the size gets bigger every year. the community's getting along and, you know, Yeah you know, you nailed it, This is the new DNA of Cisco is APIs, But you know, you don't take your network in overnight, and the security aspect of what the network can do, and you know, what you're doing in energy. So a big challenge there of what you just mentioned, it's the community, it's the world of like, to work in oil and gas, you need some expertise in that is it because of the network, is it because of Cisco? and they're doing it and you know, so, and then suddenly, you can, you know, kind of the next step for you 'cause I have now to compete, you just mentioned that. So then if you take a look at it, it has to manage all of those devices, you know, the nirvana is first of all, intelligent edge but for the ISVs, they might have But, I could build the best app, And their bottleneck was having that it's building it, you know, they've gotten It kind of happens in all different ways. And then we started, you know, working with them. because, you know, the cloud had horizontal and he's been helping, kind of, you know, So, you know, here we've launched if you take a look at the last say half year or year, And it's no secret that DNA Center of you know, every product should have it's the fact that they built building blocks and then there's more data, it's just, and then you have apps that you download thank you so much for including us in your DevNet Zone Thank you for coming to us and for really Of course, we're bringing you the edge of the network here
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AWS Public Sector Summit Analysis
>> Live from Washington D.C. It's theCUBE, covering the AWS Public Sector Summit 2018. Brought to you by Amazon Web Services, and its eco-system partners. (upbeat music) >> Welcome back to the nation's capitol. I'm Stu Miniman and you're watching theCUBE's coverage of AWS Public Sector Summit 2018. Joining me for the wrap-up of day one, John Furrier, Dave Vellante. So John, thanks for bringing us down. So you were here last year. We've interviewed Teresa Carlson a number of times at Reinvent, but we've got to start with you. Since you were here last year, watching this explode. I said, this reminds me of Reinvent three years ago, how big it is, 14,500 people, wow. >> Yeah, so you're right on. This is definitely a Reinvent kind of vibe, in a way to describe what happened with Amazon Reinvent, their annual conference which we were at the 2nd year, 2013, and have been every year. Reinvent got bigger every year, and just became more prominent, and the solutions scaled, the number of announcements, as we know Amazon today is packed, it's bigger than ever. The public sector market, which is defined as government, education, and global public sector countries like Bahrain and other countries, are really the target. They have unique requirements. So what's happening is that that market is being disrupted, and there's been similar moments in the public sector here in the United States, as well known. The fail of the website that Obama. You know, the health care sight was one. The government initiatives that have been going on. The government is not modern and people are frustrated. The IT workers are living in cages, they're strapped in. It's like, not good. The tooling's old, old client server, old vendors like Oracle and IBM and others that are trying to keep that business, and they're not modernizing. So, this modernization wave has hit the public sector across the board, and what's happening is they can actually build newer systems faster, and get lower cost, more efficiency, done faster. And this is disrupting not only their business model, but how they buy technology, the role of the supplier in that piece of the equation, and also just overall faster innovation. So, this is driving it. The shocker of all of it is the security conversation has been up leveled, meaning it's not a real issue. Certainly the security is a real issue, but in terms of a barrier that stops everything, that's not the case anymore. The CIA is really the most notable that came on and said the worst day in cloud security is better than anything we got working today. So that's a really interesting thing and the Department of Defense Jedi project is billions of dollars that would have gone to say, an Oracle, IBM, and all the incumbents, or, beltway bandits, as they've been called. Those days are over. So that to me is a really exciting thing for the country. But, Amazon is running the tables too. So again, this year, more of the same, bigger. Big agencies. Small partners and big, all riding the wave of growth. And, it's a new operating model, and again, we'll predict it here in theCUBE, as we always say, and then we'll be right again. This is going to be a special market for Amazon going forward. >> I think government market is definitely a microcosm of the overall marketplace as John said. It's very bureaucratic, they're slower to move, you got to regime change every four or eight years, so a lot of turnover. It's really hard to get. Okay, we're going to go with strategy, cause the strategy as they start stop, it's a near to mid term strategies are affected in the government. Obviously, there's a greater focus on security. Cloud addresses a lot of those. We certainly heard that from the CIA. I don't think you can talk about cloud and federal, without talking about that milestone CIA deal. That really was a watershed moment. It was a wake up call to the old guard. IBM, as you might recall, tried to fight the government, because the CIA awarded the contract to Amazon. IBM lost that case, they were eviscerated by the judge. It forced IBM to go out and pay two billion dollars for software. It was years later that Oracle really got in. So, Amazon, to an earlier guest's point, has a huge lead. The estimate was five to 10 years, I heard, over some of the legacy suppliers. Interesting, not sure exactly where Microsoft fits in there. Stu, I'd love to get your thoughts. The thing about cloud that we've, John, you talk about being right, for years, we've talked about the economics of cloud, the scale of cloud, the marginal economics, looking much more like software. That's clearly been to Amazon's advantage. And, they're mopping the floor with guys who can't keep pace. And so, that's played out in a big way, and this seems to be a winner take all market. Or, a few companies take all market. >> Yeah, the thing that I actually wanted to comment on that's really interesting to dig in here, is if you talk about application modernization. Yes, it is super challenging, and it's not happening overnight, but, have heard universities, non profits, they're moving. It's not just mobility, moving to the web, but talking about how they are decoupling and creating cloud native microservices environments. So, was talking to a large, government healthcare organization that was super excited to show me how he was going to take his really old application, and start pulling together services at a time. And, he's like, I've got 130 services. And here's how I'll stick a router in here and I'll start pulling them off to the cloud. Talked to a big university and said, how are they going from, my data center, which I'm out of power, I'm out of capacity. I'm going to use the VMWare thing, but over time, I'm moving to containers, I'm moving to serverless. That modernization, we know it's not moving all of it to the public cloud, but that migration is happening. It is challenging and as I've said many times in many of these Amazon shows, Dave and John, it's the companies that come here. They're the ones that are trying cool stuff. They're are able to play in some of these environments and they make progress. So, the thing that really excites me too, is when you hear government agencies that are doing innovative, cool things. It's like, how do I leverage my data and give back to the communities I serve. Help charities, help our communities, and do it in cost effective ways. >> Stu, I got to say, Dave, Theresa Carlson just came by theCUBE, we gave her a wave. She's the CEO of Public Sector, as I call her, she's the chief, she's in charge. Andy Jackson's the CEO of AWS, but again, public sector's almost its own little pocket of AWS. Her leadership, I think, is a real driving force of why it was successful so fast. Theresa Carleson is hard charging, she knows the government game. She's super nice, but she can fight. And she motivates her team. But she listens to the customers, and she takes advantage of that Amazon vibe, which is solve a problem, lower prices, make things go faster, that's the flywheel of the culture. And she brings it to a whole nother level. She's brought together a group of people that are succeeding with her. She leans on her partners, so partners are making money. She's bringing in cloud native kind of culture. I mean, CrowdStrike, you can't get any better than seeing guys like CrowdStrike raise 200 million dollars, Dave, today announced, worth over three billion dollars, because they built their system to work for cloud scale. CloudChecker, another company. Purpose built for the cloud and is extremely successful because they're not trying to retrofit an enterprise technology and make it cloudified. They actually built it for the cloud. This, to me, is a signal of what has to happen on successful deployments, from a customer standpoint. And I think that's what attracting the customers and they will change their operations 'cause the benefits are multifold and they're pretty big. Financially, operationally, culturally, it's disruptive. So I think that's a key point. >> Yeah, and I think again, this a microcosm of the larger AWS, which is a microcosm of the larger Amazon, but, some of the things we heard today, some of the benchmarks and milestones from Theresa on the keynote. 60 consultancies that she put up on the slide, 200 ISVs ans SAAS companies, 950 third-party software providers, this is all GovCloud. And then Aurora now in GovCloud, which is, you know, you see here, it lags. >> Database. >> Amazon and Specter, you've heard a lot about database. Amazon and Specter, which manages security configurations. We heard about the intent to go forward with the VMWare partnership, the VMWare cloud in GovCloud. So, a little bit behind where you see the Amazon web services in commercial. But, taking basically the same strategy as John said. The requirements are different. I also think, Stu and John, it's important to point out just the progress of AWS. We're talking about tracking to 22 billion dollars this year. They're growing still at 15 percent, that massive number. 26 percent operating income. Their operating income is growing at 54 percent a year. So, just to compare Amazon web services to other so called infrastructure providers, HPE's operating income is eight percent, IBM's is nine percent, VMWare, which is a software company, is at 19 percent, Amazon's at 26 percent. It's Cisco level of profitability. Only companies like Oracle and Microsoft are showing better operating income. This is that marginal economics, that we've talked about for years. And Amazon is crushing it, just in terms of the economic model. >> Yeah, and they bring in the public sector. Can you imagine that disruption for that incumbent mindset of these government kind of agencies that have been the frog in boiling water for so many years around IT. It's like Boom, what a wake up call. If you know IT, you know what it's like. Older tools, huge budget cycles, massive amounts of technology trends in terms of time to value. I mean, Stu, you've seen this buoy before. >> Yeah, absolutely, and it's interesting. Some of the things we heard is there's challenge in the government sometimes, moving from capex to opex. The way that government is used to buying is they buy out of the GSA catalog, they are making that move. We actually had on the federal CTO for Cohesity, came from the GSA, and he said we're making progress as an industry on this. Dave, you mentioned a whole lot of stats here. I mean, year after year, Q1 Amazon was up 49 percent revenue growth. So, you know, you always hear on the news, it's like, oh well, market share is shifting. Amazon is still growing at such a phenomenal pace, and in the GovCloud, one of the things I thought Kind of interesting that gets overlooked is the GovCloud is about five years, no it launched in August of 2011, so it's coming up on seven years. It's actually based out of the West Coast. They have GovCloud, US East is coming later this year. And we talked in the VMWare interview that we did today about why some of the lag and you need to go through the certification and you need to make sure there's extra security levels. Because, there's not only GovCloud, then they've got the secret region, the top secret region, so special things that we need to make sure that you're FedRAMP compliant and all these things. Amazon is hitting it hard, and definitely winning in this space. >> Yeah, and they have a competitive advantage, I mean, they're running the table, literally. Because no body else has secret cloud, right? So, Amazon, Google, others, they don't have what the spec requires on these big agencies, like the DOD. So, it's not a sole source deal. And we saw the press that President Trump had dinner with Safra Catz, the CEO of Oracle. And, that Amazon, that people are crying foul. Making a multicloud, multivendor kind of, be fair, you know fairness. Amazon's not asking for sole source, they're just saying we're responding to the bid. And, we're the only ones that actually can do it. You know, John Wood, the CEO of Telos, said it best on theCUBE today, Amazon is well down the road, five years advantage over any cloud, five years he said. >> There's no compression algorithm for experience, right? >> Right, right, but this is a real conundrum for the government buyers, the citizens, and the vendors. So, typically, let's face it, technology, IBM, HPE, Oracle, Dell, they can all pretty much do the same thing. Granted, they got software, Cisco, whatever. They got their different spaces, but head to head, they all pretty much can do what the RFP requires. But what you just pointed out John, is Amazon's the only one that can do a lot of this stuff, and so, when they say, okay let's make it fair, what they're really saying is, let's revert back to the mean. Is that the right thing for the citizens? That's the kind of question that's on the table now. As a citizen, do you want the government pushing the envelope... >> That's what he said from CrowdStrike, why go backwards? >> Right, right, but that's essentially what the old guard is saying. Come back to us, make it fair, is that unfair? >> You're too successful, let the competition catch up, so it can be fair. No, they've got to match up the value proposition. And that fundamentally is going to put the feet to fire of government and it's going to be a real critical tell sign on how much teeth to the mission that the government modernization plan is. If that mission to be modernizing government has teeth, they will stay in the course. Now, if they have the way to catch up, that's great. I can already hear it on Twitter, John, you don't really know what you're talking about. Microsoft's right there. Okay, you can say you're doing cloud, but as they teach you in business school, there's diseconomies of scale, to try to match a trajectory of an experienced cloud vendor. Stu, you just mentioned that, let's explore that. If I want to match Amazon's years of experience, I can say I'm up there with all these services, but you can't just match that overnight. There's diseconomies of scale, reverse proxies, technical debt, all kinds of stuff. So, Microsoft, although looking good on paper, is under serious pressure and those diseconomies of scales creates more risk. That more risk is more downtime. They just saw 11 hours of downtime on Microsoft Azure in Europe, 11 hours. That's massive, it's not like, oh, something just happened for a day. >> Here's the behind the scenes narrative that you hear from certain factions. Is, hey, we hire people, let's say I'm talkin' about Microsoft, we hire people out of Amazon too, we know where they're at. We think we've narrowed that lead down to six months. You and I have both heard that. When you talk to people on the other side of the table, it's like, no way, there's no way. We're movin' faster, in fact, our lead is extended. So, the proof is in the pudding. In the results that you see in the marketplace. >> Well, and just to build on that, the customers. Amazon has the customers, you talk to anybody that's in these agencies, you know, like any industry, they're all moving around. Not only the federal, but, I had a great interview with Nutanix this morning, he said this was the best collection of state and local government that I ever had. It's like I got to meet all my customers in person last year when they came here. So, the fed kind of sets the bar, and then state, local, education, they all learn there. So, as you said, John, Theresa and her team have really built a flywheel of customers, and those customers, they understand the product. They're going deeper on that. >> But look, Microsoft has success where it has a software state. Clearly there are a lot of Microsoft customers in the government, and they're going to do very well there. But it's really different. We're talkin' about the inventor, essentially, of infrastructure as a service in Public Cloud and Amazon with a clean sheet of paper. >> Microsoft, Google and the others, they have to catch up. So, really if you look at, let's compare and contrast. Amazon, first mover, they did the heavy lifting up front. They win the CIA deal three, four years ago. Now they're going to win the DOD deal and more. So, they've got the boiler plate, and they've got scale, economies of scale. Microsoft's got to catch up, so, they've got diseconomies of scale. Google is kind of backing out, we heard. Some Google employees revolting cause they don't want to work on these AI projects for drones or what not. But, Google's approach is not tryin' to match Amazon speed for speed, they're thing is they have leverage. Their Android, their security, the data. So, Google's staying much more pragmatic. And they're humble, they're saying, look, we're not tryin' to match Amazon. But we're going to have a badass cloud from a Google perspective. Microsoft hasn't yet said that, they just try to level up. I think if Microsoft takes that approach, they will do well. >> Well, you got to give Microsoft a lot of credit, obviously for the transformation that's occurred. Again it's still tied to the company's software estate, in my view anyway. >> All right Stu, what's your impression, what's your take? >> So, John, like every Amazon show I've been to, I'm impressed, it set a high bar. We go to a lot of shows and not only are there more people here, but the quality of people, the energy, the passion, the discussion of innovation and change, is just super impressive. >> You and I cover cloud data pretty deep. We go to all the shows, obviously the Lennox Foundation and Amazon Reinvent, and others. Does the Public Sector have that vibe in your opinion? What's your sense of it? >> Oh, yeah, no, I've already had a couple of conversations about Kubernetes and Lambda, you know, more serverless conversations at this show than almost any show I go to, other than probably KubeCon or the Serverless conf. So, no, advanced users, these are not the ones, a couple of years ago, oh I'm checking what this is. No, no, no, they're in, they're deep, they're using. >> Yeah, I notice also, near the press room, they had the certification stickers, now levels of certifications. So, they're just movin' the ball down the field at Amazon. Dave, I want to go to you and ask you what your impression is. Obviously, you know, we've done shows like HPE Reinvent, which we didn't do this year. That's goin' down its own path. We've got other shows. >> HPE Discover you mean. >> What did I say? >> You said Reinvent. >> Okay, every year they break. >> There's two ends of the spectrum. >> You know, there's is going to try to transform. What's your take of this show, Public Sector? What's your view? >> Well, first of all, it's packed. And, the ecosystem here is really robust. I mean, you see the consultancies, you see every technology vendor, I mean, it's quite amazing. They got to figure out the logistics, right? I've never seen a line so long. The line to get into registration was longer than Disney lines this morning. I mean, really, it was amazing. >> It's a Disneyland for Public Sector. >> It really is, and people are excited here. I think you were touching upon it before. They've sort of been hit with this bureaucratic, you know, cemented infrastructure. And now, it's like they're takin' the gloves off and they're really excited. >> Stu and Dave, I really got to say, I'm not a big federal person, over the years in my career but my general impression over the past couple years, diggin' in here, is that most of the people in the agency want to do a good job. I saw that last year, it's like, these are real innovators. And finally they can break away, right, and do some real, good. Not do shadow IT, do it legit with a cloud. So, good stuff. Guys, thanks for commentating, Stu? >> Yeah, so let me bring it on home. I just want to say, this goes up in a podcast, if you go to your favorite podcast player and look for theCUBE Insights, you'll find this as well as the key analysis from our team from all of the shows. Of course, as always, go to theCube dot net to get all the research. If you want the exclusive, more detail on Theresa Carlson, just search John Ferrier in Forbes and you'll find that article. This is the end of Day One of two days live coverage from AWS Public Sector. Of course, theCUBE dot net, come find us, we've got stickers if you're at the show. For Dave Vellante, John Furrier, I'm Stu Miniman. And as always, thanks so much for watching theCUBE. (techno music)
SUMMARY :
Brought to you by Amazon Web Services, Joining me for the wrap-up of day one, The CIA is really the most notable that came on and said because the CIA awarded the contract to Amazon. So, the thing that really excites me too, They actually built it for the cloud. but, some of the things we heard today, We heard about the intent to go forward that have been the frog in boiling water in the government sometimes, moving from capex to opex. You know, John Wood, the CEO of Telos, is Amazon's the only one that can do a lot of this stuff, Come back to us, make it fair, is that unfair? the feet to fire of government and it's going to be In the results that you see in the marketplace. Amazon has the customers, you talk to anybody in the government, and they're going to do very well there. Microsoft, Google and the others, they have to catch up. obviously for the transformation that's occurred. the energy, the passion, the discussion Does the Public Sector have that vibe in your opinion? about Kubernetes and Lambda, you know, Yeah, I notice also, near the press room, they had You know, there's is going to try to transform. And, the ecosystem here is really robust. the gloves off and they're really excited. diggin' in here, is that most of the people This is the end of Day One of two days
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Dmitri Alperovitch, Crowdstrike & Barry Russell, AWS | AWS Public Sector Summit 2018
>> Live from Washington D.C. It's theCUBE covering AWS Public Sector Summit 2018 brought to you by Amazon web services and its ecosystem partners. >> Welcome back to Washington D.C. everybody you're watching theCUBE, the leader in live tech coverage I'm Dave Vellante, with John Furrier, we're covering the AWS public sector summit Barry Russell is here, the General Manager of Worldwide Business Development and Operations for the AWS marketplace and service catalog and he's joined by Dmitri Alperovitch who is the co-founder and CTO of CrowdStrike a hot new company, just raised a boatload of dough we're going to talk about that, but welcome gentleman, thanks for coming on theCUBE. Barry, let's start with you. So we saw Teresa put up a slide, I tried to count and it was over two hundred ISVs and SAS providers for GovCloud, the marketplace is booming. What's going on from your perspective? >> So we launched marketplace in the GovCloud at New York summit last year, back in 2017 and we launched it in a little over four hundred products that were available. The team is more than double that now, there's nine hundred and fifty or more products available. But the exciting thing for us is that today we're able to make SAS; SAS inscription, SAS contracts available from partners such as CrowdStrike. It just gives customers more flexibility and choice in how they deploy software into a region like GovCloud. >> So Dmitri, we're going to get into the funding and the news in a second. But from your standpoint, marketplace, why the attractiveness, no concerns, it's all systems go, go hard in. What's your perspective? >> Absolutely. AWS has been a huge partner for us since really the beginning of the company. We've built our entire business on AWS, we're cloud end point security vendors so we have a little agent that lives on every server, desktop, laptop, both on premise and cloud environments. But the back-end is all on AWS where we process mass amounts of data and the exciting thing in the last year or so in partnering with AWS is being able to offer that capability to their customers through the marketplace where every asset that you have on AWS can now be protected by CrowdStrike and we're very very excited about that and actually today, we launched our 'Falcon' is the name of our product on GovCloud, offering to target primarily the Federal Government as well as the state and local and other enterprises actually, that are interested in that high level of assurance that GovCloud provides. >> What specifically- can you just drill down the product I just want to make sure that we get that right. So, you're on Amazon, you're protecting Amazon end points within their cloud. That's great for Amazon commercial enterprises, repeat one more time the public sector piece, how does that work? Who's the customer? Is it just the agency, or is it also enterprises who work with that? Talk about the dynamics. >> So when you look at our customers it's a mix of large enterprises, about twenty percent of fortune 500 companies, and various federal agencies. Basically we install on every machine they have that runs Windows, Mac or Linux systems so servers, desktops, laptops, everything within their environment but there's no on-premise equipment. So the agent connects to our cloud which runs on AWS and we collect all the execution activities that are taking place and apply machine learning and artificial intelligence to discover security threats. So it's a big data problem and we collect over a hundred billion events every single day just to give you a sense of how much that is, in two days we process the amount of data that Twitter processes in a year. So, really huge amounts of data. >> So Barry, do you go out to partners, do you even have to sell them on this concept, are they beating down your door, what's that dynamic like? >> Yeah, we work with partners that, well first of all, we have to get them to architect for AWS. So, before we even think about listing a product in marketplace, Dmitri will tell you, they have to first architect to run well on AWS so that when the software is deployed or the customer accesses that environment, it's running optimally. And the customer is protecting both assets that they have running on AWS and On-Prem. I think vendors have really warmed up to the idea of marketplace as a sales channel for them. And the reason for that is we really serve two different types of customers. One type of customer who can go to the public marketplace website and subscribe to a product, deploy that and immediately purchase it. And then, for large enterprise and public sector federal government customers, we still have that feature of private offers, which enables the customer and the vendor to negotiate on price and terms but still transact digitally through marketplace and have it all seamlessly built by AWS. Lots of flexibility for sales teams that are in the field. >> Okay, so they work out the financial arrangements and you guys facilitate that experience? >> That's right. We handle the deployment, subscription and billing for the customer. >> So obviously, you know, the commercial space SAS is exploding. What are the drivers in federal, are they similar, what are the differences? >> For customers that are wanting to move to SAS based applications, I think it's pretty simple. Customers have reached a point where they don't necessarily want to manage the underlying infrastructure or software itself. So they're really looking to manufacturers like CrowdStrike who have a fully managed SAS based environment running on AWS. All the customer wants is the outcome the functionality of the software, for it to be performant and do what the vendor said that it was going to do. Managing all of that infrastructure and underlying technology, that's the expertise of the manufacturer themselves and the movement to SAS is all about simplifying for customers. >> How about CrowdStrike news I want to get to the valuation question. You guys are valued at over three billion dollars just reported on siliconangle.com and around the world you guys raised two hundred million dollars in a round of funding. Total capitalization is about four hundred million, roughly? >> Yeah, over four hundred million. >> OK. So you're feeling good today, right? >> Very good. More than anything else it's an indication of our growth, we've doubled the company in terms of revenue last year. We had a year over year increase of five hundred percent in terms of one million dollar deals we've closed. So it's really an indication that we're separating ourselves from the rest of the pretty crowded endpoint security marketplace and establishing ourselves as a leader. >> And what's the money going to be used for? Mostly expansion, sales, marketing? >> It's further expansion, our growth internationally sales and marketing, engineering, helping build out more of the platform capabilities. >> I want to get your take on the cloud because you guys built your business on day one. We were commenting off-camera saying that with our company we have never owned a data center. Have you ever owned a data center? >> We do a few things, small things, but most of our stuff is on AWS. >> So, for the people out there trying to do cloud that don't have that clean sheet of paper of a start-up like you guys were seven years ago. The key to success, to really take advantage of the cloud, not just migrate to it, but actually use it. >> Well, you know, it's interesting in security it's been an interesting journey because when we started back in 2011, doing security in the cloud was a heresy. In fact, I remember meetings with major banks back in those days when we were telling them about our plans and how we're going to do security in a very different way. They said 'This sounds intriguing, but we'll never be a customer because we'll never do cloud." Now, most of these guys are customers, so the mindset has definitely changed a lot. And what we're seeing now is actually our competitors that for years have been trying to compete with us by saying 'Well we're on-premise, CrowdStrike is cloud, you can't trust cloud.' Now they're desperately trying to move to the cloud and of course, unless you build it natively in the cloud to begin with it's very very hard to do. You can't just put an appliance in a data center and call it a cloud, and that's what they're struggling with. >> How do customers determine whether something- How does it pass the smell test? You know, you can say you do things, what's the flaw in having that non-optimized fully cloud-ready, or born in the cloud solution? What's the test? >> That's a great question. So, one test is scalability. We replace a lot of our competitors because they just couldn't scale. Because they used traditional sequel-based databases, single appliances, not a multi-tenet environment, they deploy it to two hundred thousand end points and the thing just comes crashing down. So that's one big thing and then in terms of better security, unless this is what the cloud really gives you in security, unless you can aggregate all of this data, and we process a hundred billion events per day and do machine learning on that data to try and discover new types of attacks, you're not leveraging the benefits of the cloud you're not delivering better protection. >> We've had many interviews over the years, Dave and I, around security with Amazon. You took a lot of heat on it being not secure turns out the cloud is actually becoming more secure, you're an expert in security, you've done a lot of thread analysis over the years looking at your bio and you're successfully leading a great company. Hackers love to attack where the data is, so the cloud's complexity, if you will, or its distributive nature, makes it less hackable, some say. What's your take on that? How do you view that opportunity? So say, look at it, if I put everything in one spot, I can brute-force it, or I'm going to get hacked. What's your take on using the cloud as an opportunity to have better security? >> You know, in this day and age almost every single company that is not concerned in moving to the cloud is making a huge mistake because the reality is, when you look at the security teams that Amazon has, or other cloud providers have, they are way ahead of virtually everyone in this market. They're way ahead of the big banks that have a lot of money,6 they're certainly way ahead of the federal government, so you're getting the best of the best and security technologies they have the same level of scale that we do in terms of seeing all these types of attacks and can react a lot faster. So yes, while it may present itself as a bigger target the reality is that you'll be getting a much higher level of protection than you can ever do yourself. >> So what's the inside scoop on the tipping point? You were talking before, years ago, financial services, customers for example said 'Never, we'll never go to the cloud'. We've had many interviews, 'that's an evil word.' >> That's right. >> What was the tipping point? Was it the realization that companies like Amazon could do a better job? Was it fear of missing out? Was it economics? Was it the losses that they were taking? What was it? >> I think it was a combination of everything. It's funny because in those days we actually asked them, 'Well, how did you feel about virtualization when it came out? I bet you didn't like that either.' 'No, we didn't like that, now we use the virtualization.' 'How do you feel about open source?' 'No, no. We hated it. Now we use it.' Right, so it's a journey for a lot of companies. Whenever something new comes out that's a big paradigm shift. But a few years in typically they realize the adoption. What we're seeing now particularly in the public sector is that realization that the commercial sector went through probably three or four years ago. And now we're seeing the big push and the executive order from the present that you have to adopt cloud, that you have to move to modern IT infrastructure and we're seeing a lot of success and the federal government agencies are realizing we need to do security in particular very differently and the cloud is a huge differentiator. >> How about, anything you can add to that Barry? Your perspectives on it? >> No, we're seeing enterprise customers and not just in financial services but across all industries. On the public sector side, you have organizations like GoodWill or City and Newport and then on the enterprise side, you have really large organizations like Siemens or 3M that are not only leveraging AWS but have also started leveraging solutions that are available in the marketplace and I think that in the past couple of years we have seen a turn both in the enterprise customer and in public sector customers that are really starting to adopt cloud and move to that as their primary mechanism. >> And we have seen in the last year huge adoption of the public sector across many sensitive agencies they're starting to adopt our solution on the GovCloud platform because they're seeing the benefits of that security model. >> It's a no-brainer, really, if you look at the speed and scale that you can do things, but you've got to check the boxes of the public sector, a little bit different than the commercial enterprise. So, talk about the public sector we're here at the public sector summit, it's like a reinvent in and of itself of that ecosystem. What does the current landscape look like? What's the orientation? What's the posture of their technology strategies? What's their appetite? Can you guys just give us some color commentary on the public sector customers? >> Sure, go ahead? >> Yeah. You know, one of the reasons that GovCloud was built and stood out was to give customers that needed FedRAMP or ITAR compliancy, you know and an opportunity to operate those workloads that they were moving over. Here's what I would say, you know, it's not just traditional public sector customers, like government agencies or the federal government that are operating in GovCloud, it's also enterprise customers that serve those needs. So there's this cross-section of pollination of customers and server team partners that are serving the federal government and government entities and large educational institutions or state and local government. But they want the same level of innovation, scale, they want to free up their developers to develop new applications and services for the citizens that they serve. They want all of the same things that the enterprise customers that we've been talking about have had for a number of years. They want the exact same thing. >> The paradigm shift, Dmitri, we were talking off-camera about the public sectors looking to the private sector because there's leadership there. No-one says, 'Hey, let's just do what the government does, there's no real- the inefficiencies that use cases there. You mention paradigm shift. How has the paradigm of operating and servicing and selling and delivering product value to the public sector changed? I mean, we still hear, the Oracle, thing was in the news about the DOD JEDI project? So the old way of selling and procuring is changing? >> It is, and the fact that customers can now leveraging Amazon and buy through the marketplace, all of these services directly from Amazon without having to go do separate contracting vehicles and separate prosumers, but the other benefit you get is the SAS deployment model in times of value. Traditional security solutions as an example take literally twelve to eighteen months to deploy. We had an agency in the US government that bought our solution recently and deployed throughout the entire agency in two weeks. So that ability to automatically get value of the solution helps secure the enterprise is something that you can only achieve with a cloud-based solution. >> I talk to a lot of people in D. C., we've been covering, opening up more coverage here it's still hot-market for the cloud area and certainly government as well. And then, in an off-the-record conversation, I won't say the name, but he says 'Look, I can't deny the Amazon solution, this cloud-native stuff is amazing, when have prices ever gone up? They don't, they go down, but they take more account-control because they get more penetration. So the prices go down. In the old way, prices went up! So, again, this is the shift in the mindset where you get more business, but you're driving the prices down at the element level. Is this the key thing that you're hearing too? >> Absolutely, and when you look at some of the customers that, I don't want to speak for you, but that Amazon has acquired in terms of intelligence community and others that you would never think would ever move to the cloud given the sensitivity that they have, and yet they've realized that to do things differently, to accomplish their mission, they have to use the cloud. So we're absolutely seeing that paradigm shift and the nice thing is that it's coming both from the bottom-up with these agencies realizing that they have to do things differently, and there is support in the White House in terms of IT modernization that we need to adopt the cloud to be successful. >> So do you feel like we'll finally start turning the corner in security? What I mean by that, is if you look at some of the metrics about, OK, a company gets infiltrated, they don't even realize it for whatever, two hundred and seventy five days, we spend more on security every year but we feel less secure. Is the cloud beginning to change that or are some of those metrics or even subjective measurements, I'm happy to spend more but I want to be more secure, are we starting to see the fulfillment of that promise? >> Absolutely, no question about it. And I'll give you a very concrete example. We actually launched, two weeks ago, a guarantee. If you're a customer using our service and you get breached on a system we protect, we pay up to a million dollars of various costs that you have because we believe that we can actually secure you and we're willing to put our money where our mouth is and establish that guarantee and there's no one in the industry that is doing anything like that. >> That's putting your money where your mouth is, I mean that's fantastic, usually these guarantees give a free month of service. >> No, no, no. We will pay cash to reimburse various expenses and set a response, legal fees, everything else that comes into it. >> Congratulations for taking that step. I mean, others are going to have to follow. >> That's good leadership. One of the guys on the stage from the CIA, Dave, you had the quote said that security-- >> Cloud security on its worst day- Cloud security on its very worst day is far better than my client's server systems. (John laughs) >> So there it is, to your point, OK, let's get the plug in for you guys. So you've got eight months of you starting to work together in the marketplace. >> We did. >> Tell us about that relationship, how's it going? What do you guys do? You're selling products together? Give a quick update on the relationship between that. >> Okay, so our Falcon platform in the last eight months has been on marketplace where customers that are coming in, and provisionary resources on EC2, on AWS can immediately get Falcon to protect those resources and that has been a fantastic growth area for us. We've also been partnering on the new GuardDuty offering that Amazon launched last year we're the intelligence provider for that platform. So it's been a great partnership we're looking to do a lot more, in particular with the GovCloud in the public sector. >> Last word? >> Well for us now, we're able to have a solution we can recommend to customers that's fully SAS-based, running on AWS and proven in its capability so, you know, it's great to partner with their sales and alliance team on the commercial and public sector side. We're going to look forward to seeing what we can do for the rest of the year. >> Well, Barry, thanks for coming back again it's great to have you on theCUBE and Dmitri, wonderful, and congratulations on the raise and making some progress, really appreciate your insights. >> Thank you so much. >> You're welcome. >> Alright, keep it right there buddy, John Furrier and I will be back with Stu Miniman, we're live from AWS Public Sector Summit. You're watching theCUBE.
SUMMARY :
brought to you by Amazon web services for the AWS marketplace But the exciting thing the funding and the news in a second. and the exciting thing Is it just the agency, or is it also So the agent connects to our cloud that are in the field. billing for the customer. What are the drivers in federal, and the movement to SAS is all about and around the world you guys raised OK. So you're feeling of the pretty crowded the platform capabilities. because you guys built but most of our stuff is on AWS. So, for the people out in the cloud to begin with and the thing just comes crashing down. so the cloud's complexity, if you will, of the federal government, on the tipping point? is that realization that the that are available in the marketplace huge adoption of the public sector across boxes of the public sector, that are serving the So the old way of selling but the other benefit you get is So the prices go down. adopt the cloud to be successful. Is the cloud beginning to that you have because we believe that we give a free month of service. everything else that comes into it. Congratulations for taking that step. One of the guys on the stage from the CIA, Cloud security on its very worst day OK, let's get the plug in for you guys. What do you guys do? GovCloud in the public sector. and proven in its capability so, you know, it's great to have you on theCUBE John Furrier and I will
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Ken King & Sumit Gupta, IBM | IBM Think 2018
>> Narrator: Live from Las Vegas, it's the Cube, covering IBM Think 2018, brought to you by IBM. >> We're back at IBM Think 2018. You're watching the Cube, the leader in live tech coverage. My name is Dave Vellante and I'm here with my co-host, Peter Burris. Ken King is here; he's the general manager of OpenPOWER from IBM, and Sumit Gupta, PhD, who is the VP, HPC, AI, ML for IBM Cognitive. Gentleman, welcome to the Cube >> Sumit: Thank you. >> Thank you for having us. >> So, really, guys, a pleasure. We had dinner last night, talked about Picciano who runs the OpenPOWER business, appreciate you guys comin' on, but, I got to ask you, Sumit, I'll start with you. OpenPOWER, Cognitive systems, a lot of people say, "Well, that's just the power system. "This is the old AIX business, it's just renaming it. "It's a branding thing.", what do you say? >> I think we had a fundamental strategy shift where we realized that AI was going to be the dominant workload moving into the future, and the systems that have been designed today or in the past are not the right systems for the AI future. So, we also believe that it's not just about silicon and even a single server. It's about the software, it's about thinking at the react level and the data center level. So, fundamentally, Cognitive Systems is about co-designing hardware and software with an open ecosystem of partners who are innovating to maximize the data and AI support at a react level. >> Somebody was talkin' to Steve Mills, probably about 10 years ago, and he said, "Listen, if you're going to compete with Intel, "you can copy them, that's not what we're going to do." You know, he didn't like the spark strategy. "We have a better strategy.", is what he said, and "Oh, strategies, we're going to open it up, "we're going to try to get 10% of the market. "You know, we'll see if we can get there.", but, Ken, I wonder if you could sort of talk about, just from a high level, the strategy and maybe go into the segments. >> Yeah, absolutely, so, yeah, you're absolutely right on the strategy. You know, we have completely opened up the architecture. Our focus on growth is around having an ecosystem and an open architecture so everybody can innovate on top of it effectively and everybody in the ecosystem can profit from it and gains good margins. So, that's the strategy, that's how we design the OpenPOWER ecosystem, but, you know, our segments, our core segments, AIX in Unix is still a core, very big core segment of ours. Unix itself is flat to declining, but AIX is continuing to take share in that segment through all the new innovations we're delivering. The other segments are all growth segments, high growth segments, whether it's SAP HANA, our cognitive infrastructure in modern day to platform, or even what we're doing in the HyperScale data centers. Those are all significant growth opportunities for us, and those are all Linux based, and, so, that is really where a lot of the OpenPOWER initiatives are driving growth for us and leveraging the fact that, through that ecosystem, we're getting a lot of incremental innovation that's occurring and it's delivering competitive differentiation for our platform. I say for our platform, but that doesn't mean just for IBM, but for all the ecosystem partners as well, and a lot of that was on display on Monday when we had our OpenPOWER summit. >> So, to talk about more about the OpenPOWER summit, what was that all about, who was there? Give us some stats on OpenPOWER and ecosystem. >> Yeah, absolutely. So, it was a good day, we're up to well over 300 members. We have over 50 different systems that are coming out in the market from IBM or our partners. Over 20 different manufacturers out there actually developing OpenPOWER systems. A lot of announcements or a lot of statements that were made at the summit that we thought were extremely valuable, first of all, we got the number one server vendor in Europe, Atos, designing and developing P9, the number on in Japan, Hitachi, the number one in China, Inspur. We got top ODMs like Super Micro, Wistron, and others that are also developing their power nine. We have a lot of different component providers on the new PCIe gen four, on the open cabinet capabilities, a lot of announcements made by a number of component partners and accelerator partners at the summit as well. The other thing I'm excited about is we have over 70 ISVs now on the platform, and a number of statements were made and announcements on Monday from people like MapD, Anaconda, H2O, Conetica and others who are leveraging those innovations bought on the platform like NVLink and the coherency between GPU and CPU to do accelerated analytics and accelerated GPU database kind of capabilities, but the thing that had me the most excited on Monday were the end users. I've always said, and the analysts always ask me the questions of when are you going to start penetration in the market? When are you going to show that you've got a lot of end users deploying this? And there were a lot of statements by a lot of big players on Monday. Google was on stage and publicly said the IO was amazing, the memory bandwidth is amazing. We are deploying Zaius, which is the power nine server, in our data centers and we're ready for scale, and it's now Google strong which is basically saying that this thing is hardened and ready for production, but we also (laughs) had a number of other significant ones, Tencent talkin' about deploying OpenPOWER, 30% better efficiency, 30% less server resources required, the cloud armor of Alibaba talkin' about how they're putting on their on their X-Dragon, they have it in a piler program, they're asking everybody to use it now so they can figure out how do they go into production. PayPal made statements about how they're using it, but the machine learning and deep learning to do fraud detection, and we even had Limelight, who is not as big a name, but >> CDN, yeah. >> They're a CDN tool provider to people like Netflix and others. We're talkin' about the great capability with the IO and the ability to reduce the buffering and improve the streaming for all these CDN providers out there. So, we were really excited about all those end users and all the things they're saying. That demonstrates the power of this ecosystem. >> Alright, so just to comment on the architecture and then, I want to get into the Cognitive piece. I mean, you guys did, years ago, little Indians, recognizing you got to get software based to be compatible. You mentioned, Ken, bandwidth, IO bandwidth, CAPI stuff that you've done. So, there's a lot of incentives, especially for the big hyperscale guys, to be able to do more with less, but, to me, let's get into the AI, the Cognitive piece. Bob Picciano comes over from running a $15 billion analytics business, so, obviously, he's got some knowledge. He's bringin' in people like you with all these cool buzzwords in your title. So, talk a little bit about infrastructure for AI and why power is the right platform. >> Sure, so, I think we all recognize that the performance advantages and even power advantages that we were getting from Dennard scaling, also known as Moore's law, is over, right. So, people talk about the end of Moore's Law, and that's really the end of gaining processor performance with Dennard scaling and the Moore's Law. What we believe is that to continue to meet the performance needs of all of these new AI and data workloads, you need accelerators, and not just computer accelerators, you actually need accelerated networking. You need accelerated storage, you need high-density memory sitting very close to the compute power, and, if you really think about it, what's happened is, again, system view, right, we're not silicon view, we're looking at the system. The minute you start looking at the silicon you realize you want to get the data to where the computer is, or the computer where the data is. So, it all becomes about creating bigger pipelines, factor of pipelines, to move data around to get to the right compute piece. For example, we put much more emphasis on a much faster memory system to make sure we are getting data from the system memory to the CPU. >> Coherently. >> Coherently, that's the main memory. We put interfaces on power nine including NVLink, OpenCAPI, and PCIe gen four, and that enabled us to get that data either from the network to the system memory, or out back to the network, or to storage, or to accelerators like GPUs. We built and embedded these high-speed interconnects into power nine, into the processor. Nvidia put NVLink into their GPU, and we've been working with marketers like Xilinx and Mellanox on getting OpenCAPI onto their components. >> And we're seeing up to 10x for both memory bandwidth and IO over x86 which is significant. You should talk about how we're seeing up to 4x improvement in training of MLDL algorithms over x86 which is dramatic in how quickly you can get from data to insight, right? You could take training and turn it from weeks to days, or days to hours, or even hours to minutes, and that makes a huge difference in what you can do in any industry as far as getting insight out of your data which is the competitive differentiator in today's environment. >> Let's talk about this notion of architecture, or systems especially. The basic platform for how we've been building systems has been relatively consistent for a long time. The basic approach to how we think about building systems has been relatively consistent. You start with the database manager, you run it on an Intel processor, you build your application, you scale it up based on SMP needs. There's been some variations; we're going into clustering, because we do some other things, but you guys are talking about something fundamentally different, and flash memory, the ability to do flash storage, which dramatically changes the relationship between the processor and the data, means that we're not going to see all of the organization of the workloads around the server, see how much we can do in it. It's really going to be much more of a balanced approach. How is power going to provide that more balanced systems approach across as we distribute data, as we distribute processing, as we create a cloud experience that isn't in one place, but is in more places. >> Well, this ties exactly to the point I made around it's not just accelerated compute, which we've all talked about a lot over the years, it's also about accelerated storage, accelerated networking, and accelerated memories, right. This is really, the point being, that the compute, if you don't have a fast pipeline into the processor from all of this wonderful storage and flash technology, there's going to be a choke point in the network, or they'll be a choke point once the data gets to the server, you're choked then. So, a lot of our focus has been, first of all, partnering with a company like Mellanox which builds extremely high bandwidth, high-speed >> And EOF. >> Right, right, and I'm using one as an example right. >> Sure. >> I'm using one as an example and that's where the large partnerships, we have like 300 partnerships, as Ken talked about in the OpenPOWER foundation. Those partnerships is because we brought together all of these technology providers. We believe that no one company can own the agenda of technology. No one company can invest enough to continue to give us the performance we need to meet the needs of the AI workloads, and that's why we want to partner with all these technology vendors who've all invested billions of dollars to provide the best systems and software for AI and data. >> But fundamentally, >> It's the whole construct of data centric systems, right? >> Right. >> I mean, sometimes you got to process the data in the network, right? Sometimes you got to process the data in the storage. It's not just at the CPU, the GPUs a huge place for processing that data. >> Sure. >> How do you do that all coherently and how do things work together in a system environment is crucial versus a vertically integrated capability where the CPU provider continues to put more and more into the processor and disenfranchise the rest of the ecosystem. >> Well, that was the counter building strategies that we want to talk about. You have Intel who wants to put as much on the die as possible. It's worked quite well for Intel over the years. You had to take a different strategy. If you tried to take Intel on with that strategy, you would have failed. So, talk about the different philosophies, but really I'm interested in what it means for things like alternative processing and your relationship in your ecosystem. >> This is not about company strategies, right. I mean, Intel is a semiconductor company and they think like a semiconductor company. We're a systems and software company, we think like that, but this is not about company strategy. This is about what the market needs, what client workloads need, and if you start there, you start with a data centric strategy. You start with data centric systems. You think about moving data around and making sure there is heritage in this computer, there is accelerated computer, you have very fast networks. So, we just built the US's fastest supercomputer. We're currently building the US's fastest supercomputer which is the project name is Coral, but there are two supercomputers, one at Oak Ridge National Labs and one at Lawrence Livermore. These are the ultimate HPC and AI machines, right. Its computer's a very important part of them, but networking and storage is just as important. The file system is just as important. The cluster management software is just as important, right, because if you are serving data scientists and a biologist, they don't want to deal with, "How many servers do I need to launch this job on? "How do I manage the jobs, how do I manage the server?" You want them to just scale, right. So, we do a lot of work on our scalability. We do a lot of work in using Apache Spark to enable cluster virtualization and user virtualization. >> Well, if we think about, I don't like the term data gravity, it's wrong a lot of different perspectives, but if we think about it, you guys are trying to build systems in a world that's centered on data, as opposed to a world that's centered on the server. >> That's exactly right. >> That's right. >> You got that, right? >> That's exactly right. >> Yeah, absolutely. >> Alright, you guys got to go, we got to wrap, but I just want to close with, I mean, always says infrastructure matters. You got Z growing, you got power growing, you got storage growing, it's given a good tailwind to IBM, so, guys, great work. Congratulations, got a lot more to do, I know, but thanks for >> It's going to be a fun year. comin' on the Cube, appreciate it. >> Thank you very much. >> Thank you. >> Appreciate you having us. >> Alright, keep it right there, everybody. We'll be back with our next guest. You're watching the Cube live from IBM Think 2018. We'll be right back. (techno beat)
SUMMARY :
covering IBM Think 2018, brought to you by IBM. Ken King is here; he's the general manager "This is the old AIX business, it's just renaming it. and the systems that have been designed today or in the past You know, he didn't like the spark strategy. So, that's the strategy, that's how we design So, to talk about more about the OpenPOWER summit, the questions of when are you going to and the ability to reduce the buffering the big hyperscale guys, to be able to do more with less, from the system memory to the CPU. Coherently, that's the main memory. and that makes a huge difference in what you can do and flash memory, the ability to do flash storage, This is really, the point being, that the compute, Right, right, and I'm using one as an example the large partnerships, we have like 300 partnerships, It's not just at the CPU, the GPUs and disenfranchise the rest of the ecosystem. So, talk about the different philosophies, "How do I manage the jobs, how do I manage the server?" but if we think about it, you guys are trying You got Z growing, you got power growing, comin' on the Cube, appreciate it. We'll be back with our next guest.
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Jon Rooney, Splunk and Barry Russell, AWS Marketplace | AWS re:Invent
>> Narrator: Live from Las Vegas, it's theCUBE. Covering AWS re:Invent 2017. Presented by AWS, Intel, and our ecosystem of partners. >> Welcome back and we're live here in Las Vegas. This is 45,000 people here for Amazon Web Services re:Invent. This is theCUBE's exclusive coverage. I'm John Furrier with my co-host Stu Miniman. And our next guests are Barry Russell, general manager and business development of AWS Marketplace, and John Rooney, Vice President of product management for Splunk, partner of AWS. Also we cover Cube.com, Cube alumnis. Welcome back, good to see you. >> Thank you, it's wonderful to be back. >> So what's it like partnering with AWS? Because you guys got a big mention from Andy Jassy on my interview with him last week, really highlighting Splunk as a partner that's done so well on the platform, in the ecosystem. You guys were called out as just a real success story. Congratulations, what's the secret magic formula? Just can't be making great products? >> No, really, I think the secret formula is really about helping customers, and sort of what do customers need, and getting it to them. And there is this sort of virtuous cycle of the more AWS continues to innovate in how customers can build, deploy, manage services and applications, really build a whole business in the cloud, the more varied visibility needs there are. And that's what we provide. So it's a really good symbiotic relationship. It's a partnership that goes back years and years. I think I was here in 2012 on theCUBE re:Invent that year. And every year, it seems like there is no shortage of services. >> You and Jerry Chen have been on every year of AWS. >> I'm trying to dress better. That first year I wore a black Splunk t-shirt. And my Aunt Merry Jo was really upset. Like, "Can you please dress up?" So I'm wearing a sport jacket and shirt. So doing my best. >> Whatever you do, don't wear a tie. I'm boycotting the tie. >> I'll try not to. Yeah. >> Barry, we've been talking about the engagement and integrations that you've been doing. Talk about Splunk, the category that they're in, and why that's important in the marketplace. >> Yeah, well they've been great at innovating with us. In particular, they offer customers the ability to really deeply analyze what's happening in their environment. And as customers are migrating over, that's been super important for us. As a customer makes a decision to shut down data centers and migrate those application workloads over, they want to understand what's happening in their environment. They want security within that environment. And Splunk has been innovating around that. And for us, they've been a great partner because not only have they offered a traditional machine image-based software. But now they offer Splunk Cloud, which is a SAS based offering. Which we know many enterprise customers are moving to that model. >> What's the Splunk formula for the product? Because I hear there's a lot. And it's been debunked, but I'll bring it up because it's out there in people's minds. Whoa if we partner with Amazon I don't know they might take over our company. So I won't say there's a general fear, but I've heard that before. >> No, no, I think our relationship, again, with Amazon, it is around delivering the best possible service. the best possible products to our customers and we feel like the Amazon platform is, it's obviously best in industry, and best in class. Look around at the people that are here. And our customers are going there in droves. And they're looking at moving workloads. They're looking at starting. I mean, that's the other thing that's great. And the interesting thing, That we heard so much about serverless in the last couple of days and so much about sort of the next paradigm in building applications. That's all because the groundwork's been set in the cloud by Amazon for when the cloud in 2008, 2009, 2010 was all forklift a VM into the cloud and that sort of cloud. Well now we're completely re-architecting. We're really thinking about re-thinking the way applications and services are built. And again, that brings in new changes and challenges in visibility. I think the early, the sort of last decade or so at the early stage of, what were the concerns around the cloud? It's like, well, what about security and what about visibility? Obviously Verner talked today in the keynote about security is job one. Every developer needs to think about security. That's no longer a concern. That's not a blocker for cloud migration. Then obviously you have things like the Kinesis Firehose. All these other sources of information and sources of data so that customers who are moving their workloads to the cloud still have the same and probably better and more manageable visibility then they would have if they were pulling log files off disks in their data center. >> John you mentioned customers going through that transformation. I remember when we first started covering the Splunk conference with theCUBE. It was heavily virtualization environment. I mean, I first came across Splunk from the VMware community and the like. Customers are being pulled and going through those transformations. You mentioned Kinesis, you talk about, I think you've got an announcement for the Alexa for business also. You have a pretty broad spectrum. I mean, Splunk, how do you manage that portfolio internally and with customers? How do you manage the, I wouldn't say old guard for Splunk but you know manage the modernization and all these changes that are happening? >> Well, sort of the mental model for Splunk has always been, we'll go and get your data wherever it is and we'll pull it into Splunk so then you can correlate, visualize, search, and get value out of that data. And in some cases, that data is going to live, again, in the traditional distributed data center environment. Is going to be a log written to disk. There are still some industries where there are still mainframes. I know it seems crazy, but that is still a big piece and that's not necessarily going to go away tomorrow or the next day. But more importantly, I think increasingly, you're going to see, not just a, again, take an existing VM and forklift that into an IS environment. Lets re-architect an entire service. Lets rethink the way that we're delivering value to our customers. Those are the interesting opportunities for us It's a very close partnership with AWS. We're very closely aligned with the teams. So as they think about services, Cloud Trails, and the Kinesis Firehose, and Guard Duty. These things that they realize are valuable to their customers because they are here and their customers ask for it. We have just a good partnership that says, how can we plug in? How can we contribute to that initiative? >> Hey Barry, there's a word that John used that I want to ask you about. It's data. So you know when we interviewed Andy last year I put forth the premise, I think data is going to be the next flywheel for AWS. How does the marketplace look at that? You work with your partners, obviously integrations, the APIs but data is at the center of it. And how do you make sure that you are securing the data? Make sure that only the people have it but that partners can also help customers get more value out of it? >> Well you know all the applications we list in the catalog are put through security tests and we scan the applications themselves, the code, 24 hours a day seven days a week. It's part of the value we add. But working with ISVs like Splunk we also build API integration to services like Kinesis Firehose, like S3, like Aurora, so that customers have the opportunity to move their data over into AWS, which is where it's secure, and then leverage secure software to access and analyze that data. So I think he's exactly right in working in partnership with AWS. There's that connective tissue between a third party software and the native AWS service. >> Where's it go next for you guys? I mean, obviously, I think you're right about this whole partnership thing. Even though I brought that other question up. The growth is so massive. You can innovate with AWS. It's not like you're just partnering with them and putting it in a marketplace and hope someone buys it. There's growth. I think that's the nuance that people don't understand, is that you can do more with AWS. >> Well yeah I mean absolutely. I think the ability to be part of, the same way, again, in the keynote today, we talked about building in security from the get go. You start with security and with functionality. I think the notion of visibility and observability from a data standpoint. If you are building something, how do you know it's working? How can you provide the folks in operational roles and business roles the data and information that they need? So if you bake that in from the beginning, we now have an opportunity for Splunk to rethink our integration points. To rethink how we deliver value to customers. Again if you think about the Splunk origin story, we started with monitoring and troubleshooting in production environments. Right? Obviously, we built the company on that. We drink a lot of free soda in San Francisco based on those use cases. But if you think about now with DevOps and sort of the shift left movement that >> Your chair has grown significantly, big time because more services are available. >> More services are available but also people are rethinking the whole notion of product development and life cycle. And again I think DevOps, in many cases, the accelerant for DevOps has been cloud and obviously the accelerant for cloud has been AWS. >> Alright question for both of you guys because we've been talking about this on theCUBE and I've got Andy coming on in a few hours. We believe there is going to be a renaissance in software development. You mentioned software lifecycle. You can see it here. Verner's keynote about re-imagining architecture. He put the basic architecture slide up from a video streaming company, boxes and lines, normal architecture. Then S3 buckets, it looked completely different. So the question is with all the simplicity now, all this simplification in APIs. This is going to be a real boom for developers. We believe this is going to be a renaissance in software development, because it's not going to be you grandfather's software development lifecycle. Do you believe that, and how do you see software developers evolving? More craft? More artisanship? What do you see? >> I think that the confines of the scope of what a developer did five, ten, fifteen years ago is different. Developers didn't think about security. They didn't care about security. They didn't think about scalability. They didn't think about. What does elasticity of scale look like in my application? I don't know it worked in my dev environment. That now feels archaic. That's like leeches. Nobody does business like that anymore, right? And I think that's where the notion of >> Cloud9 was an impressive demo too. >> Absolutely. >> Things like that are coming down >> Yeah the idea that you have a fully powered IDE that includes interactivity in the cloud. Folks have sort of dreamt of that. If you think about how heavyweight the client based IDE has got to a certain point kind of in the late odds. Everyone went away from that and said nope we're just going to VI everything. I don't want to see, I don't want to plug in. I don't want to download anything. I just want to VI anything. Now it's sort of, we're back to. I have this full set of functionality. I have code completion, and I have all the things I need as a developer to help me. But its completely light weight. It's a service. It's a utility. It's like the faucet. So-- >> Here's what I would say. I would say that for the first time developers are going to have a rich set of options where they can choose how the customer deploys the software. Containers or serverless. API based or SAS. With the consumption model that matches that use case. Hourly, and metered, annual, or multi-year or consumed via an API service. >> It's going top be awesome and creative too. A lot of creativity. Final question because I know both of your companies very well. Both have really strong communities. The role of communities, certainly open source is growing exponentially. We're seeing that with the Linux Foundation and a variety of other places. With the cloud flywheel, with the open source flywheel, we believe communities are going to be very important. You guys both have strong communities, Splunk and AWS. What would you say to folks that aren't thinking about nurturing and building community into their products? >> I would say that our company was built by our early advocates. I mean again, our mission at the end of the day and from the very beginning was our core practitioners, our users. It's a little slightly different now AWS is sort of the classic developer but for us it was the sysadmin, the tier one and tier two SOC analysts and security. How do we help their lives? How do we make their job better? So we have to have an intimate understanding of what problems are they trying to solve? How do we solve that? How do we abstract away, essentially, the high-effort low-value parts of their job? Have the software do that, so they get to the point where their focus is on the. Essentially they get to apply their intellect, their expertise. Then they evangelize for us. So community is one hundred percent essential. It doesn't matter how great the mouse trap is if you are not connecting with people, if you are not making people part of that and allowing people to share ideas. >> So you had a strategy for community out of the gate. >> Yeah I think it's community first. >> Without community you don't get the feedback on how to improve your product. It's that simple. >> That simple, all right. Man, a great conversation. Marketplace is booming. General Manager of the Marketplace, Barry Russell. We got also John Rooney vice president of product marketing at Splunk. Very successful company. Gone from very small niche product, great community, to public company and now taking over the data world. Great to see you, John. Thanks for coming on. Barry, thanks for the commentary. >> Thank you. >> It' theCUBE 45,000 people here live in Vegas for re:Invent. I'm John Furrier and Stu. We'll be back with more coverage after this short break. (upbeat music)
SUMMARY :
and our ecosystem of partners. and John Rooney, Vice President of product management Because you guys got a big mention from Andy Jassy the more AWS continues to innovate Like, "Can you please dress up?" I'm boycotting the tie. Talk about Splunk, the category that they're in, As a customer makes a decision to What's the Splunk formula for the product? I mean, that's the other thing that's great. the Splunk conference with theCUBE. Cloud Trails, and the Kinesis Firehose, and Guard Duty. I put forth the premise, I think It's part of the value we add. is that you can do more with AWS. and sort of the shift left movement that Your chair has grown significantly, in many cases, the accelerant for DevOps So the question is with all the simplicity now, confines of the scope of Yeah the idea that you have a fully powered IDE With the consumption model that matches that use case. With the cloud flywheel, with the open source flywheel, Have the software do that, so they get to the point Without community you don't get the feedback General Manager of the Marketplace, Barry Russell. I'm John Furrier and Stu.
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Beth Smith & Rob Thomas - BigDataSV 2015 - theCUBE
live from the Fairmont Hotel in San Jose California it's the queue at big data sv 2015 hello everyone welcome back this is the cube our flagship program we go out to the events they strike this evil noise i'm john furrier we're here with IBM to talk about big data big data analytics and we're doing a first-ever crowd chat simulcast of live feed with IBM so guys we're going to try this out it's like go to crouch at dan / Hadoop next and join the conversation and our guests here Rob Thomas vice president product development big data analyst at IBM and beth smith general manager of IBM analytics platform guys welcome to welcome to the cube thank you welcome back and so IBM mostly we're super excited to next week as I was the interconnect you're bigger than you guys mashed up three shows for the mega shows and and Aerosmith's playing so it's going to say I'm from the Boston air so I'm really excited about you know Aerosmith and all the activities of social lounge and and whatnot but we've been following you guys the transformation of IBM is really impressive you guys certainly think a lot of heat in the press in terms of some of the performance size in the business but it's pumping right now you guys seem to have great positioning the stories are hanging together a huge customer base huge services so we're at the Big Data world which is tends to be startup driven from the past few years over the past phase one the big cuppies came in and started saying hey you know there's a big market our customers see demand and that so I got your take on on as we're coming in to interconnect next next week what is the perspective of big data asli Watson has garnered headlines from powering toys to jeopardy to solving huge world problems that's a big data problem you guys are not new to Big Data so when you look at this big data week here and Silicon Valley what's the take sure so I'll start often embedded Bethke night in so our big focus is how we start to bring data to the masses and we start to think in terms of personas data science and plays an increasingly important role around big data how people are accessing that the developer community and then obviously the line of business community which is the client set that I've been serving four years but the announcements that we've made this week around Hadoop are really focused on the first two personas in terms of data scientists how they start to get better value out of Hadoop leveraging different tools we'll talk about what some of those are and so we're really starting to change it about Hadoop results me about insight it's not about infrastructure infrastructure is interesting but it's really about what you're getting out of it so that's why we're approaching it that way it's how well it has naturally the IBM strategy around data cloud and engagement and data is really about using the insights which like Rob said it's about the value can get from the data and how that can be used in to transform professions and industries and I think when we bring it back to Big Data and the topic of a doob I think frankly it has gotten to a point that clients are really beginning to say it's time to scale they're seeing the value in the technology what it can bring how it gives them some diversity in their data and analytics platform and they're ready to announce scale on their workloads as a part of it so the theme is Hadoop next okay so that takes us right to the next point which is okay what's next is a phase one okay we got some base position validation okay this new environments customers don't want that so what so what is next i mean we're earring things like in memories hot aussie spark has proven that there's an action in member that that kind of says okay analytics at the speed of business is something that's important you guys are all over that and we've heard some things from you guys so so what's how do we get to the next part where we take Hadoop as an infrastructure opportunity and put it into practice for solutions at what what are the key things that you guys see happening that must happen for the large customers to be successful so I think that actually ties into the announcements we made this week around the open data platform because that's about getting that core platform to ensure that their standardization around it there's interoperability around it and then that's the base and that vendors and clients are coming together do that and to really enable and facilitate the community to be able to standardize around that then it's about the value on top of that around it etc it's about the workloads and what could be brought to bear to extend up that how do you apply it to real time streaming how do you add things like machine learning how do you deal with things like text analytics I mean we have a we have a client situation where the client took 4 billion tweets and were able to analyze that to identify over a hundred and ten million profiles of individuals and then by integrating and analyzing that data with the internal data sources of about seven or eight different data sources they were able to narrow into 1.7 million profiles that matched at at least ninety percent precision you know now they've got data that they can apply on buying patterns and stuff it's about that it's about going up the stack we're going to talk for hours my mind's exploding privacy creepy I mean a personas is relevant now you talk about personalization I mean collective intelligence has been an AI concepts we try not to be creepy okay cool but now so that brings us to the next level I mean you guys were talk about cognitives on that is a word you guys kick around also systems of engagement systems of records an old term that's been around in the old data warehousing dates fenced-off resources of disk and data but now with systems of engagement real-time in the moment immersive experience which is essentially the social and/or kind of mobile experience what does that mean how do you guys get there how do you make it so it's better for the users more secure or I mean these are hot button issues that kind of lead us right to that point so I'll take you to that a couple ways so so first of all your first question round head tube next so Hadoop was no longer just an IT discussion that's what I've seen changed dramatically in the last six months I was with the CEO of one of the world's largest banks just three days ago and the CEO is asking about Hadoop so there's a great interest in this topic and so so why so why would a CEO even care I think one is people are starting to understand the use cases of the place so that talks about entity extraction so how you start to look at customer records that you have internally in your systems are record to your point John and then you you know how do you match that against what's happening in the social world which is more or the engagement piece so there's a clear use case around that that changes how clients you know work with their with their customers so so that's one reason second is huge momentum in this idea of a logical data warehouse we no longer think of the data infrastructure as oh it's a warehouse or it's a database physically tied to something not tied to just what relational store so you can have a warehouse but you can scale in Hadoop you can provision data back and forth you can write queries from either side that's what we're doing is we're enabling clients to modernize their infrastructure with this type of a logit logical data warehouse approach when you take those kinds of use cases and then you put the data science tools on top of it suddenly our customers can develop a different relationship with their customers and they can really start to change the way that they're doing business Beth I want to get your comments we have the Crouch at crowd chat / a dupe next some commentary coming in ousley transforming industries billion tweets killer for customer experience so customer experience and then also the link about the data science into high gear so let's bring that now into the data science so the logical you know stores okay Nick sands with virtualization things are moving around you have some sort of cognitive engines out there that can overlay on top of that customer experience and data science how are they inter playing because this came out on some of the retail event at New York City that happened last week good point of purchase personalization customer experience hated science it's all rolling together and what does that mean unpack that for us and simplify it if you can oh wows complexing is a big topic you know it's a big topic so a couple of different points so first of all I think it is about enabling the data scientists to be able to do what they their specialty is and the technologies have advanced to allow them to do that and then it's about them having the the data and the different forms of data and the analytics at their fingertips to be able to apply that I the other point in it though is that the lines are blurring between the person that is the data scientist and the business user that needs to worry about how do they attract new customers or how do they you know create new business models and what do they use as a part of do you think we're also seeing that line blurring one of the things that we're trying to do is is help the industry around growing skills so we actually have big data University we have what two hundred and thirty thousand participants and this online free education and we're expanding that topic now to again go up the stack to go into the things that data scientists want to deal with like machine learning to go into things that the business user really wants to now be able to capture it's a part of it trying to ask you guys kind of more could be a product question and/or kind of a market question at IBM's Ted at IBM event in he talked about a big medical example in one of her favorite use cases but she made a comment in their active data active date is not a new term for the data geeks out there but we look at data science lag is really important Realty near real time is not going to make it for airplanes and people crossing the street with mobile devices so real real time means like that second latency is really important speed so active date is a big part of that so can you guys talk about passive active data and how that relates to computing and because it's all kind of coming to get it's not an obvious thing but she highlighted that in her presentation because I see with medical medical care is obviously urgent you know in the moment kind of thing so if you would what does that all mean I mean is that something custom Street paying attention to is it viable is it doable so certainly a viable I mean it's a huge opportunity and i'd say probably most famous story we have around that is the work that we did at the university of toronto at the Hospital for Sick Children where we were using real-time streaming algorithms and a real-time streaming engine to monitor instance in the neonatal care facility and this was a million data points coming off of a human body monitoring in real time and so why is that relevant I mean it's pretty pretty basic actually if you extract the data you eat yell it somewhere you load in a warehouse then you start to say well what's going on it's way too late you know we're talking about you know at the moment you need to know what's happening and so it started as a lot was in the medical field would you notice there's some examples that you mentioned but real time is now going well beyond the medical field you know places from retail at the point of sale and how things are happening to even things like farming so real time is here to stay we don't really view that as different from what I would describe as Hadoop next because streaming to me as part of what we're doing with a dupe and with spark which we'll talk about in a bit so it's certainly it is it is the new paradigm for many clients but it's going to be much more common actually if i can add there's a client North Carolina State University it's where I went to school so it's a if it's a client that I talk about a lot but they in addition to what they do with their students they also work with a lot of businesses own different opportunities that may that they may have and they have a big data and analytics sort of extended education business education project as a part of that they are now prepared to be able to analyze one petabyte in near real time so the examples that you and Rob talked about of the real world workloads that are going to exist where real time matters are there there's no doubt about it they're not going away and the technology is prepared to be able to handle the massive amount of data and analytics that needs to happen right there in real time you know that's a great exact point I mean these flagship examples are kind of like lighthouses for people to look at and kind of the ships that kind of come into the harbor if you will for other customers as you always have the early adopters can you guys talk about where the mainstream market is right now I'll see from a services standpoint you guys have great presence and a lot of accounts where are these ships coming into which Harper where the lighthouse is actually medical you mentioned some of those examples are bringing in the main customers is it the new apps that are driving it what innovations and what are the forces and what are the customers doing in the main stream right now where are they in the evolution of moving to these kind of higher-end examples so I mean so Hadoop I'd say this is the year Hadoop where clients have become serious about Hadoop like I said it's now become a board-level topic so it's it's at the forefront right now I see clients being very aggressive about trying out new use cases everybody really across every interest industry is looking for one thing which is growth and the way that you get growth if you're a bank is you're not really going to change your asset structure what you're going to change is how you engage with clients and how you personalized offers if your retailer you're not going to grow by simply adding more stores it might be a short term growth impact but you're going to change how you're engaging with clients and so these use cases are very real and they're happening now Hadoop is a bore group discussion or big day I just didn't see you formula we should have more Hadoop or is it you know I see I've seen it over and over again I'll tell you where you see a lot from his companies that are private equity-owned the private equity guys have figured out that there's savings and there's innovation here every company i worked with that has private equity ownership Hadoop is a boardroom discussion and the idea is how do we modernize the infrastructure because it's it's because of other forces though it's because of mobile it's because of cloud that comes to the forefront so absolutely so let's take Hadoop so I do bits great bad just great a lot of innovations going on there boardroom in these private equity because one they're cutting edge probably they're like an investment they want to see I realized pretty quickly now speed is critical right I would infer that was coming from the private equity side speed is critical right so speed to value what does that mean for ibn and your customers how do you guys deliver the speed to value is that's one of the things that comes out on all the premises of all the conversations is hey you can do things faster now so value on the business side what do you guys see that sure so a a lot of different ways to approach that so we believe that as I said when I said before it's not just about the infrastructure it's about the insight we've built a lot of analytic capabilities into what we're doing around a dupe and spark so that clients can get the answers faster so one thing that we're going to be we have a session here at strata this week talking about our new innovation big R which is our our algorithms which are the only our algorithms that you can run natively on Hadoop where your statistical programmers can suddenly start to you know analyze data and you know drive that to decision make it as an example so we believe that by providing the analytics on top of the infrastructure you can you can change how clients are getting value out of that so how do we do it quickly we've got IBM SoftLayer so we've got our Hadoop infrastructure up on the cloud so anybody can go provision something and get started and ours which is not something that was the case even a couple years ago and so speed is important but the tools and how you get the insight is equally important how about speed 22 value from a customer deployment standpoint is it the apps or is it innovating on existing what do you sing well I think it's both actually um and and so you talked earlier about system of engagement vs system of record you know and I think at the end of the day for clients is really about systems of insight which is some combination of that right we tend to thank the systems of engagement or the newer things and the newer applications and we tend to thank the systems of record are the older ones but I think it's a combination of it and we see it show up in different ways so I'll take an example of telco and we have a solution on the now factory and this is now about applying analytics in real time about the network and the dynamics so that for example the operator has a better view of what's happening for their customers they're in users and they can tell that an application has gone down and that customers have now switched all of a sudden using a competitive application on their mobile devices you know that's different and that is that new applications or old or is it the combination and I think at the end of the day it really comes to a combination I love these systems of insight i'm just going to write that down here inside the inside the crowd chat so i got to talk about the the holy grail for big data analytics and big data from your perspective ideas perspective and to where you guys are partnering I'll see here there's a show of rich targets of a queue hires acquisitions partnerships I mean it's really a frill ground certainly Silicon Valley and and in the growth of a big data cloud mobile and social kind of these infrared photography biz is a message we've heard so what is the holy grail and then what are you guys looking for in partnerships and within the community of startups and or other alliances sure you want to start with the Holy Grail me yeah so so you know I think at the end of the day it is about using technology for business value and business outcome I you know I really think that's what said the spirit of it and so if I tell you why we have for example increased our attention and investment around this topic it's because of that it's because of what Rob said earlier when he said the state that clients are now in um so that's what I think is really important there and I think it's only going to be successful if it's done based own standards and something that is in support of you know heterogeneous environments I mean that's the world of technology that we live in and that's a critical element of it which leads to why we are a part of the Open Data Platform initiative so on the on the the piece of analytics I was just cus our comment about our for example I was just mentioning the crowd chat I had Microsoft just revolution analytics which is not our which is different community is there a land-grab going on between the big guys of you know IBM's a big company what do you guys see in that kind of area terms acquisition targets yeah man I think the numbers would say there's not a land-grab I don't think the MMA numbers have changed at a macro level at all in the last couple years I mean we're very opportunistic in our strategy right we look for things that augment what we do I think you know it's related to partner on your comment your question on partnering but we do acquisitions is not only about what that company does but it's about how does it fit within what IBM already does because we're trying to you know we're going after a rising tide in terms of how we deliver what clients need I think some companies make that mistake they think that if they have a great product that's relevant to us maybe maybe not but it's about how it fits in what we're doing and that's how we look at all of our partnerships really and you know we partner with global systems integrators even though we have one with an IBM we partner with ISVs application developers the big push this week as I described before is around data scientists so we're rolling out data science education on Big Data university because we think that data scientists will quickly find that the best place to do that is on an IBM platform because it's the best tools and if they can provide better insight to their companies or to their clients they're going to be better off so I was so yes that was the commenting on and certainly the end of last week and earlier this week about that Twitter and it's a lot of common in Twitter's figured out and people are confused by Twitter versus facebook and I know IBM has a relation but we're so just that's why pops in my head and I was are saying HP Buddha's got a great value and so I was on the side of Twitter's a winner i love twitter i love the company misunderstood certainly i think in this market where there's waves coming in more and more there's a lot of misunderstanding and i think i want to get your perspective you can share with the folks out there what is that next way because it's confusing out there you guys are insiders IBM i would say like twitter is winning doing very well certainly we're close to you guys we are we're deeply reporting on IBM so we can see the momentum and the positioning it's all in line what we see is that is where the outcomes will end up being for customers but there's still a lot of naysayers out there certainly you guys had your share as as to where's as an example so what is the big misunderstanding that you think is out there around the market we're in and what's the next wave as always waves coming in if you're not out in front that next wave usually driftwood as the old expression goes so what is that big misunderstanding and this kind of converged from a hyper targeted with analytics this is all new stuff huge opportunities huge shifts and inflection point as Bob picciano said on the cube is its kind of both going on the same time shift and it point so what's misunderstood and what's that next big waves so let me start with the next big way is that I'll back into the misunderstanding so the next big wave to me is machine learning and how do you start to take the data assets that you have and through machine learning and the application of those type of algorithms you start to generate better insights or outcomes and the reason i think is the next big wave is it's it may be one of the last competitive motes out there if you think about it if you have a a corpus of data that's unique to you and you can practice machine learning on that and have that you know either data that you can sell or to feed into your core business that's something that nobody else can replicate so it becomes incredibly powerful so one example I'll share with you and I want to bring you my book but it's actually not getting published next week since so maybe next week but so Wiley's publishing a book I wrote and one of the examples I give is a company by the name of co-star which I think very few people have heard of co-star is in the commercial real estate business they weren't even around a decade ago they have skyrocketed you know from zero to five hundred million dollars in revenue and it's because they have data on four million commercial properties out there who else has that absolutely nobody has that kind of reach and so they've got a unique data asset they can apply things like machine learning and statistics to that and therefore anybody who wants to do anything commercial real estate has to start with them so I pointed you're starting to get the point where you have some businesses where data is the product it's not an enabler it's the actual product I think that's probably one of the big misunderstandings out there is that you know data is just something that serves our existing products or existing services we're moving to a world where data is the product and that's the moat I wrote a post in 2008 called data is the new development kit and what you're basically saying is that's the competitive advantage a business user can make any innovation observation about data and not be a scientist and change the game that's what you were saying earlier similar right that's right okay so next big wave misunderstanding what do you wait bet what's your take on what are people not getting what is Wall Street what is potential the VCG really on the front end of some of the innovation but what is the general public not getting I mean we are in shift and an inflection what's it what's the big shift and misunderstanding going on so so I I would tend to you know actually agree with with Rob that I think folks aren't yet really appreciating and I guess I would twist it a little bit and say the insight instead of just the data but but they're not realizing what that is and what it's going to give us the opportunity for you know I would retire early if I actually could predict everything that was going to happen but but you know yeah but if you think about it you know if you think about you know mid to late 90s and what we would have all fault that the internet was going to allow us to do compared to what it actually allowed us to do is probably like night and day and I think the the time we're in now when you take data and you take mobility and you take cloud and you take these systems of engagement and the fact the way people individuals actually want to do things is is similar but almost like on steroids to what we were dealing with in the mid-90s or so and so you know the possibilities are frankly endless and and I think that's part of what people aren't necessarily realizing is that they have to think about that insight that data that actually has some value to it in very different ways there's a lot of disruptive enablers out Dunham's there's a lot to look at but finding which ones will be the biggest right it's hard I mean you get paid a lot of money to do that is if you can figure it out and keep it a secret um but you didn't you machine learning is now out there you just shared with us out competitive advantage so everyone knows know everyone kind of new kind of in the inside but but not everybody's using it right i mean i think another example a company like into it has done a great job of they started off as a software company they've become a data company i think what you what i've observed in all these companies is you can build a business model that's effectively recession proof because data becomes the IP in the organization and so I don't I actually you know I think for us those are the live in the world we this is well understood I don't think it's that well understood yet yeah insiders mic right and you know when we first started doing big data research and working with thousands of clients around the world there were there were six basic use cases it started of course with the customer the the end customer and the customer 360 and that sort of thing and went through a number of different things around optimization etc but the additional one is about those new business models and you know that is clearly in the last 12 to 18 months has become a lot more of what the topic is when I'm talking to clients and I think we will see that expand even more as we go in the future we've a lot of activity on the crowd chatter crowd chatter net / Hadoop necks and I'll mentioned we can probably extend time on that if you guys want to keep it keep it going conversation is awesome and we did getting the hook here so we'll remove the conversation to crouch at totnes Esther Dube next great thought leadership and I can go on this stuff for an hour you guys are awesome great to have you on the cube and so much to talk about a lot of ground will certainly see it in to connect go final question for you guys is what do you guys see for this week real quick summarize what do you expect to see it unfold for a big data week here at Silicon Valley Big Data asked me so I think you know a lot of the what we talked about machine learning is going to be a big topic I think there'll be a lot of discussion around the open data platform that Beth mentioned before it's a big move that we made along with another group supporting the apache software foundation I think that that's a big thing for this week but it should be exciting alright guys thanks for coming out to be IBM here inside the cube we're live in Silicon Valley would be right back with our next guest after the strip break I'm Jennifer this is the cube we write back
SUMMARY :
the business side what do you guys see
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