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Dominique Bastos, Persistent Systems | International Women's Day 2023


 

(gentle upbeat music) >> Hello, everyone, welcome to theCUBE's coverage of International Women's Day. I'm John Furrier host here in Palo Alto, California. theCUBE's second year covering International Women's Day. It's been a great celebration of all the smart leaders in the world who are making a difference from all kinds of backgrounds, from technology to business and everything in between. Today we've got a great guest, Dominique Bastos, who's the senior Vice President of Cloud at Persistent Systems, formerly with AWS. That's where we first met at re:Invent. Dominique, great to have you on the program here for International Women's Day. Thanks for coming on. >> Thank you John, for having me back on theCUBE. This is an honor, especially given the theme. >> Well, I'm excited to have you on, I consider you one of those typecast personas where you've kind of done a lot of things. You're powerful, you've got great business acumen you're technical, and we're in a world where, you know the world's coming completely digital and 50% of the world is women, 51%, some say. So you got mostly male dominated industry and you have a dual engineering background and that's super impressive as well. Again, technical world, male dominated you're in there in the mix. What inspires you to get these engineering degrees? >> I think even it was more so shifted towards males. When I had the inspiration to go to engineering school I was accused as a young girl of being a tomboy and fiddling around with all my brother's toys versus focusing on my dolls and other kind of stereotypical toys that you would give a girl. I really had a curiosity for building, a curiosity for just breaking things apart and putting them back together. I was very lucky in that my I guess you call it primary school, maybe middle school, had a program for, it was like electronics, that was the class electronics. So building circuit boards and things like that. And I really enjoyed that aspect of building. I think it was more actually going into engineering school. Picking that as a discipline was a little bit, my mom's reaction to when I announced that I wanted to do engineering which was, "No, that's for boys." >> Really. >> And that really, you know, I think she, it came from a good place in trying to protect me from what she has experienced herself in terms of how women are received in those spaces. So I kind of shrugged it off and thought "Okay, well I'm definitely now going to do this." >> (laughs) If I was told not to, you're going to do it. >> I was told not to, that's all I needed to hear. And also, I think my passion was to design cars and I figured if I enroll in an industrial engineering program I could focus on ergonomic design and ultimately, you know have a career doing something that I'm passionate about. So yeah, so my inspiration was kind of a little bit of don't do this, a lot of curiosity. I'm also a very analytical person. I've been, and I don't know what the science is around left right brain to be honest, but been told that I'm a very much a logical person versus a feeler. So I don't know if that's good or bad. >> Straight shooter. What were your engineering degrees if you don't mind sharing? >> So I did industrial engineering and so I did a dual degree, industrial engineering and robotics. At the time it was like a manufacturing robotics program. It was very, very cool because we got to, I mean now looking back, the evolution of robotics is just insane. But you, you know, programmed a robotic arm to pick things up. I actually crashed the Civil Engineering School's Concrete Canoe Building Competition where you literally have to design a concrete canoe and do all the load testing and the strength testing of the materials and basically then, you know you go against other universities to race the canoe in a body of water. We did that at, in Alabama and in Georgia. So I was lucky to experience that two times. It was a lot of fun. >> But you knew, so you knew, deep down, you were technical you had a nerd vibe you were geeking out on math, tech, robotics. What happened next? I mean, what were some of the challenges you faced? How did you progress forward? Did you have any blockers and roadblocks in front of you and how did you handle those? >> Yeah, I mean I had, I had a very eye-opening experience with, in my freshman year of engineering school. I kind of went in gung-ho with zero hesitation, all the confidence in the world, 'cause I was always a very big nerd academically, I hate admitting this but myself and somebody else got most intellectual, voted by the students in high school. It's like, you don't want to be voted most intellectual when you're in high school. >> Now it's a big deal. (laughs) >> Yeah, you want to be voted like popular or anything like that? No, I was a nerd, but in engineering school, it's a, it was very humbling. That whole confidence that I had. I experienced prof, ooh, I don't want to name the school. Everybody can google it though, but, so anyway so I had experience with some professors that actually looked at me and said, "You're in the wrong program. This is difficult." I, and I think I've shared this before in other forums where, you know, my thermodynamic teacher basically told me "Cheerleading's down the hall," and it it was a very shocking thing to hear because it really made me wonder like, what am I up against here? Is this what it's going to be like going forward? And I decided not to pay attention to that. I think at the moment when you hear something like that you just, you absorb it and you also don't know how to react. And I decided immediately to just walk right past him and sit down front center in the class. In my head I was cursing him, of course, 'cause I mean, let's be real. And I was like, I'm going to show this bleep bleep. And proceeded to basically set the curve class crushed it and was back to be the teacher's assistant. So I think that was one. >> But you became his teacher assistant after, or another one? >> Yeah, I gave him a mini speech. I said, do not do this. You, you could, you could have broken me and if you would've done this to somebody who wasn't as steadfast in her goals or whatever, I was really focused like I'm doing this, I would've backed out potentially and said, you know this isn't something I want to experience on the daily. So I think that was actually a good experience because it gave me an opportunity to understand what I was up against but also double down in how I was going to deal with it. >> Nice to slay the misogynistic teachers who typecast people. Now you had a very technical career but also you had a great career at AWS on the business side you've handled 'em all of the big accounts, I won't say the names, but like we're talking about monster accounts, sales and now basically it's not really selling, you're managing a big account, it's like a big business. It's a business development thing. Technical to business transition, how do you handle that? Was that something you were natural for? Obviously you, you stared down the naysayers out of the gate in college and then in business, did that continue and how did you drive through that? >> So I think even when I was coming out of university I knew that I wanted to have a balance between the engineering program and business. A lot of my colleagues went on to do their PEs so continue to get their masters basically in engineering or their PhDs in engineering. I didn't really have an interest for that. I did international business and finance as my MBA because I wanted to explore the ability of taking what I had learned in engineering school and applying it to building businesses. I mean, at the time I didn't have it in my head that I would want to do startups but I definitely knew that I wanted to get a feel for what are they learning in business school that I missed out in engineering school. So I think that helped me when I transitioned, well when I applied, I was asked to come apply at AWS and I kind of went, no I'm going to, the DNA is going to be rejected. >> You thought, you thought you'd be rejected from AWS. >> I thought I'd be, yeah, because I have very much a startup founder kind of disruptive personality. And to me, when I first saw AWS at the stage early 2016 I saw it as a corporation. Even though from a techie standpoint, I was like, these people are insane. This is amazing what they're building. But I didn't know what the cultural vibe would feel like. I had been with GE at the beginning of my career for almost three years. So I kind of equated AWS Amazon to GE given the size because in between, I had done startups. So when I went to AWS I think initially, and I do have to kind of shout out, you know Todd Weatherby basically was the worldwide leader for ProServe and it was being built, he built it and I went into ProServe to help from that standpoint. >> John: ProServe, Professional services >> Professional services, right. To help these big enterprise customers. And specifically my first customer was an amazing experience in taking, basically the company revolves around strategic selling, right? It's not like you take a salesperson with a conventional schooling that salespeople would have and plug them into AWS in 2016. It was very much a consultative strategic approach. And for me, having a technical background and loving to solve problems for customers, working with the team, I would say, it was a dream team that I joined. And also the ability to come to the table with a technical background, knowing how to interact with senior executives to help them envision where they want to go, and then to bring a team along with you to make that happen. I mean, that was like magical for me. I loved that experience. >> So you like the culture, I mean, Andy Jassy, I've interviewed many times, always talked about builders and been a builder mentality. You mentioned that earlier at the top of this interview you've always building things, curious and you mentioned potentially your confidence might have been shaken. So you, you had the confidence. So being a builder, you know, being curious and having confidence seems to be what your superpower is. A lot of people talk about the confidence angle. How important is that and how important is that for encouraging more women to get into tech? Because I still hear that all the time. Not that they don't have confidence, but there's so many signals that potentially could shake confidence in industry >> Yeah, that's actually a really good point that you're making. A lot of signals that women get could shake their confidence and that needs to be, I mean, it's easy to say that it should be innate. I mean that's kind of like textbook, "Oh it has to come from within." Of course it does. But also, you know, we need to understand that in a population where 50% of the population is women but only 7% of the positions in tech, and I don't know the most current number in tech leadership, is women, and probably a smaller percentage in the C-suite. When you're looking at a woman who's wanting to go up the trajectory in a tech company and then there's a subconscious understanding that there's a limit to how far you'll go, your confidence, you know, in even subconsciously gets shaken a little bit because despite your best efforts, you're already seeing the cap. I would say that we need to coach girls to speak confidently to navigate conflict versus running away from it, to own your own success and be secure in what you bring to the table. And then I think a very important thing is to celebrate each other and the wins that we see for women in tech, in the industry. >> That's awesome. What's, the, in your opinion, the, you look at that, the challenges for this next generation women, and women in general, what are some of the challenges for them and that they need to overcome today? I mean, obviously the world's changed for the better. Still not there. I mean the numbers one in four women, Rachel Thornton came on, former CMO of AWS, she's at MessageBird now. They had a study where only one in four women go to the executive board level. And so there's still, still numbers are bad and then the numbers still got to get up, up big time. That's, and the industry's working on that, but it's changed. But today, what are some of the challenges for this current generation and the next generation of women and how can we and the industry meet, we being us, women in the industry, be strong role models for them? >> Well, I think the challenge is one of how many women are there in the pipeline and what are we doing to retain them and how are we offering up the opportunities to fill. As you know, as Rachel said and I haven't had an opportunity to see her, in how are we giving them this opportunity to take up those seats in the C-suite right, in these leadership roles. And I think this is a little bit exacerbated with the pandemic in that, you know when everything shut down when people were going back to deal with family and work at the same time, for better or for worse the brunt of it fell on probably, you know the maternal type caregiver within the family unit. You know, I've been, I raised my daughter alone and for me, even without the pandemic it was a struggle constantly to balance the risk that I was willing to take to show up for those positions versus investing even more of that time raising a child, right? Nevermind the unconscious bias or cultural kind of expectations that you get from the male counterparts where there's zero understanding of what a mom might go through at home to then show up to a meeting, you know fully fresh and ready to kind of spit out some wisdom. It's like, you know, your kid just freaking lost their whatever and you know, they, so you have to sort a bunch of things out. I think the challenge that women are still facing and will we have to keep working at it is making sure that there's a good pipeline. A good amount of young ladies of people taking interest in tech. And then as they're, you know, going through the funnel at stages in their career, we're providing the mentoring we're, there's representation, right? To what they're aspiring to. We're celebrating their interest in the field, right? And, and I think also we're doing things to retain them, because again, the pandemic affected everybody. I think women specifically and I don't know the statistics but I was reading something about this were the ones to tend to kind of pull it back and say well now I need to be home with, you know you name how many kids and pets and the aging parents, people that got sick to take on that position. In addition to the career aspirations that they might have. We need to make it easier basically. >> I think that's a great call out and I appreciate you bringing that up about family and being a single mom. And by the way, you're savage warrior to doing that. It's amazing. You got to, I know you have a daughter in computer science at Stanford, I want to get to that in a second. But that empathy and I mentioned Rachel Thornton, who's the CMO MessageBird and former CMO of AWS. Her thing right now to your point is mentoring and sponsorship is very key. And her company and the video that's on the site here people should look at that and reference that. They talk a lot about that empathy of people's situation whether it's a single mom, family life, men and women but mainly women because they're the ones who people aren't having a lot of empathy for in that situation, as you called it out. This is huge. And I think remote work has opened up this whole aperture of everyone has to have a view into how people are coming to the table at work. So, you know, props are bringing that up, and I recommend everyone look at check out Rachel Thornton. So how do you balance that, that home life and talk about your daughter's journey because sounds like she's nerding out at Stanford 'cause you know Stanford's called Nerd Nation, that's their motto, so you must be proud. >> I am so proud, I'm so proud. And I will say, I have to admit, because I did encounter so many obstacles and so many hurdles in my journey, it's almost like I forgot that I should set that aside and not worry about my daughter. My hope for her was for her to kind of be artistic and a painter or go into something more lighthearted and fun because I just wanted to think, I guess my mom had the same idea, right? She, always been very driven. She, I want to say that I got very lucky that she picked me to be her mom. Biologically I'm her mom, but I told her she was like a little star that fell from the sky and I, and ended up with me. I think for me, balancing being a single mom and a career where I'm leading and mentoring and making big decisions that affect people's lives as well. You have to take the best of everything you get from each of those roles. And I think that the best way is play to your strengths, right? So having been kind of a nerd and very organized person and all about, you know, systems for effectiveness, I mean, industrial engineering, parenting for me was, I'm going to make it sound super annoying and horrible, but (laughs) >> It's funny, you know, Dave Vellante and I when we started SiliconANGLE and theCUBE years ago, one of the things we were all like sports lovers. So we liked sports and we are like we looked at the people in tech as tech athletes and except there's no men and women teams, it's one team. It's all one thing. So, you know, I consider you a tech athlete you're hard charging strong and professional and smart and beautiful and brilliant, all those good things. >> Thank you. >> Now this game is changing and okay, and you've done startups, and you've done corporate jobs, now you're in a new role. What's the current tech landscape from a, you know I won't say athletic per standpoint but as people who are smart. You have all kinds of different skill sets. You have the startup warriors, you have the folks who like to be in the middle of the corporate world grow up through corporate, climb the corporate ladder. You have investors, you have, you know, creatives. What have you enjoyed most and where do you see all the action? >> I mean, I think what I've enjoyed the most has been being able to bring all of the things that I feel I'm strong at and bring it together to apply that to whatever the problem is at hand, right? So kind of like, you know if you look at a renaissance man who can kind of pop in anywhere and, oh, he's good at, you know sports and he's good at reading and, or she's good at this or, take all of those strengths and somehow bring them together to deal with the issue at hand, versus breaking up your mindset into this is textbook what I learned and this is how business should be done and I'm going to draw these hard lines between personal life and work life, or between how you do selling and how you do engineering. So I think my, the thing that I loved, really loved about AWS was a lot of leaders saw something in me that I potentially didn't see, which was, yeah you might be great at running that big account but we need help over here doing go to market for a new product launch and boom, there you go. Now I'm in a different org helping solve that problem and getting something launched. And I think if you don't box yourself in to I'm only good at this, or, you know put a label on yourself as being the rockstar in that. It leaves room for opportunities to present themselves but also it leaves room within your own mind to see yourself as somebody capable of doing anything. Right, I don't know if I answered the question accurately. >> No, that's good, no, that's awesome. I love the sharing, Yeah, great, great share there. Question is, what do you see, what do you currently during now you're building a business of Persistent for the cloud, obviously AWS and Persistent's a leader global system integrator around the world, thousands and thousands of customers from what we know and been reporting on theCUBE, what's next for you? Where do you see yourself going? Obviously you're going to knock this out of the park. Where do you see yourself as you kind of look at the continuing journey of your mission, personal, professional what's on your mind? Where do you see yourself going next? >> Well, I think, you know, again, going back to not boxing yourself in. This role is an amazing one where I have an opportunity to take all the pieces of my career in tech and apply them to building a business within a business. And that involves all the goodness of coaching and mentoring and strategizing. And I'm loving it. I'm loving the opportunity to work with such great leaders. Persistent itself is very, very good at providing opportunities, very diverse opportunities. We just had a huge Semicolon; Hackathon. Some of the winners were females. The turnout was amazing in the CTO's office. We have very strong women leading the charge for innovation. I think to answer your question about the future and where I may see myself going next, I think now that my job, well they say the job is never done. But now that Chloe's kind of settled into Stanford and kind of doing her own thing, I have always had a passion to continue leading in a way that brings me to, into the fold a lot more. So maybe, you know, maybe in a VC firm partner mode or another, you know CEO role in a startup, or my own startup. I mean, I never, I don't know right now I'm super happy but you never know, you know where your drive might go. And I also want to be able to very deliberately be in a role where I can continue to mentor and support up and coming women in tech. >> Well, you got the smarts but you got really the building mentality, the curiosity and the confidence really sets you up nicely. Dominique great story, great inspiration. You're a role model for many women, young girls out there and women in tech and in celebration. It's a great day and thank you for sharing that story and all the good nuggets there. Appreciate you coming on theCUBE, and it's been my pleasure. Thanks for coming on. >> Thank you, John. Thank you so much for having me. >> Okay, theCUBE's coverage of International Women's Day. I'm John Furrier, host of theCUBE here in Palo Alto getting all the content, check out the other interviews some amazing stories, lessons learned, and some, you know some funny stories and some serious stories. So have some fun and enjoy the rest of the videos here for International Women's Days, thanks for watching. (gentle inspirational music)

Published Date : Mar 9 2023

SUMMARY :

Dominique, great to have you on Thank you John, for and 50% of the world is I guess you call it primary And that really, you know, (laughs) If I was told not design and ultimately, you know if you don't mind sharing? and do all the load testing the challenges you faced? I kind of went in gung-ho Now it's a big deal. and you also don't know how to react. and if you would've done this to somebody Was that something you were natural for? and applying it to building businesses. You thought, you thought and I do have to kind And also the ability to come to the table Because I still hear that all the time. and that needs to be, I mean, That's, and the industry's to be home with, you know and I appreciate you bringing that up and all about, you know, It's funny, you know, and where do you see all the action? And I think if you don't box yourself in I love the sharing, Yeah, I think to answer your and all the good nuggets there. Thank you so much for having me. learned, and some, you know

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Rachel Skaff, AWS | International Women's Day


 

(gentle music) >> Hello, and welcome to theCUBE's coverage of International Women's Day. I'm John Furrier, host of theCUBE. I've got a great guest here, CUBE alumni and very impressive, inspiring, Rachel Mushahwar Skaff, who's a managing director and general manager at AWS. Rachel, great to see you. Thanks for coming on. >> Thank you so much. It's always a pleasure to be here. You all make such a tremendous impact with reporting out what's happening in the tech space, and frankly, investing in topics like this, so thank you. >> It's our pleasure. Your career has been really impressive. You worked at Intel for almost a decade, and that company is very tech, very focused on Moore's law, cadence of technology power in the industry. Now at AWS, powering next-generation cloud. What inspired you to get into tech? How did you get here and how have you approached your career journey, because it's quite a track record? >> Wow, how long do we have? (Rachel and John laugh) >> John: We can go as long as you want. (laughs) It's great. >> You know, all joking aside, I think at the end of the day, it's about this simple statement. If you don't get goosebumps every single morning that you're waking up to do your job, it's not good enough. And that's a bit about how I've made all of the different career transitions that I have. You know, everything from building out data centers around the world, to leading network and engineering teams, to leading applications teams, to going and working for, you know, the largest semiconductor in the world, and now at AWS, every single one of those opportunities gave me goosebumps. And I was really focused on how do I surround myself with humans that are better than I am, smarter than I am, companies that plan in decades, but live in moments, companies that invest in their employees and create like artists? And frankly, for me, being part of a company where people know that life is finite, but they want to make an infinite impact, that's a bit about my career journey in a nutshell. >> Yeah. What's interesting is that, you know, over the years, a lot's changed, and a theme that we're hearing from leaders now that are heading up large teams and running companies, they have, you know, they have 20-plus years of experience under their belt and they look back and they say, "Wow, "things have changed and it's changing faster now, "hopefully faster to get change." But they all talk about confidence and they talk about curiosity and building. When did you know that this was going to be something that you got the goosebumps? And were there blockers in your way and how did you handle that? (Rachel laughs) >> There's always blockers in our way, and I think a lot of people don't actually talk about the blockers. I think they make it sound like, hey, I had this plan from day one, and every decision I've made has been perfect. And for me, I'll tell you, right, there are moments in your life that mark a differentiation and those moments that you realize nothing will be the same. And time is kind of divided into two parts, right, before this moment and after this moment. And that's everything from, before I had kids, that's a pretty big moment in people's lives, to after I had kids, and how do you work through some of those opportunities? Before I got married, before I got divorced. Before I went to this company, after I left this company. And I think the key for all of those is just having an insatiable curiosity around how do you continue to do better, create better and make better? And I'll tell you, those blockers, they exist. Coming back from maternity leave, hard. Coming back from a medical leave, hard. Coming back from caring for a sick parent or a sick friend, hard. But all of those things start to help craft who you are as a human being, not as a leader, but as a human being, and allows you to have some empathy with the people that you surround yourself with, right? And for me, it's, (sighs) you can think about these blockers in one of two ways. You can think about it as, you know, every single time that you're tempted to react in the same way to a blocker, you can be a prisoner of your past, or you can change how you react and be a pioneer of the future. It's not a blocker when you think about it in those terms. >> Mindset matters, and that's really a great point. You brought up something that's interesting, I want to bring this up. Some of the challenges in different stages of our lives. You know, one thing that's come out of this set of interviews, this, of day and in conversations is, that I haven't heard before, is the result of COVID, working at home brought empathy about people's personal lives to the table. That came up in a couple interviews. What's your reaction to that? Because that highlights that we're human, to your point of view. >> It does. It does. And I'm so thankful that you don't ask about balance because that is a pet peeve of mine, because there is no such thing as balance. If you're in perfect balance, you are not moving and you're not changing. But when you think about, you know, the impact of COVID and how the world has changed since that, it has allowed all of us to really think about, you know, what do we want to do versus what do we have to do? And I think so many times, in both our professional lives and our personal lives, we get caught up in doing what we think we have to do to get ahead versus taking a step back and saying, "Hey, what do I want to do? "And how do I become a, you know, "a better human?" And many times, John, I'm asked, "Hey, "how do you define success or achievement?" And, you know, my answer is really, for me, the greatest results that I've achieved, both personally and professionally, is when I eliminate the word success and balance from my vocabulary, and replace them with two words: What's my contribution and what's my impact? Those things make a difference, regardless of gender. And I'll tell you, none of it is easy, ever. I think all of us have been broken, we've been stretched, we've been burnt out. But I also think what we have to talk about as leaders in the industry is how we've also found endurance and resilience. And when we felt unsteady, we've continued to go forward, right? When we can't decide, the best answer is do what's uncomfortable. And all of those things really stemmed from a part of what happened with COVID. >> Yeah, yeah, I love the uncomfortable and the balance highlight. You mentioned being off balance. That means you're growing, you're not standing still. I want to get your thoughts on this because one thing that has come out again this year, and last year as well, is having a team with you when you do it. So if you're off balance and you're going to stretch, if you have a good team with you, that's where people help each other. Not just pick them up, but like maybe get 'em back on track again. So, but if you're solo, you fall, (laughs) you fall harder. So what's your reaction to that? 'Cause this has come up, and this comes up in team building, workforce formation, goal setting, contribution. What's your reaction to that? >> So my reaction to that that is pretty simple. Nobody gets there on their own at all, right? Passion and ambition can only take you so far. You've got to have people and teams that are supporting you. And here's the funny thing about people, and frankly, about being a leader that I think is really important: People don't follow for you. People follow for who you help them become. Think about that for a second. And when you think about all the amazing things that companies and teams are able to do, it's because of those people. And it's because you have leaders that are out there, inspiring them to take what they believe is impossible and turn it into the possible. That's the power of teams. >> Can you give an example of your approach on how you do that? How do you build your teams? How do you grow them? How do you lead them effectively and also make 'em inclusive, diverse and equitable? >> Whew. I'll give you a great example of some work that we're doing at AWS. This year at re:Invent, for the first time in its history, we've launched an initiative with theCUBE called Women of the Cloud. And part of Women of the Cloud is highlighting the business impact that so many of our partners, our customers and our employees have had on the social, on the economic and on the financials of many companies. They just haven't had the opportunity to tell their story. And at Amazon, right, it is absolutely integral to us to highlight those examples and continue to extend that ethos to our partners and our customers. And I think one of the things that I shared with you at re:Invent was, you know, as U2's Bono put it, (John laughs) "We'll build it better than we did before "and we are the people "that we've been waiting for." So if we're not out there, advocating and highlighting all the amazing things that other women are doing in the ecosystem, who will? >> Well, I've got to say, I want to give you props for that program. Not only was it groundbreaking, it's still running strong. And I saw some things on LinkedIn that were really impressive in its network effect. And I met at least half a dozen new people I never would have met before through some of that content interaction and engagement. And this is like the power of the current world. I mean, getting the voices out there creates momentum. And it's good for Amazon. It's not just personal brand building for my next job or whatever, you know, reason. It's sharing and it's attracting others, and it's causing people to connect and meet each other in that world. So it's still going strong. (laughs) And this program we did last year was part of Rachel Thornton, who's now at MessageBird, and Mary Camarata. They were the sponsors for this International Women's Day. They're not there anymore, so we decided we're going to do it again because the impact is so significant. We had the Amazon Education group on. It's amazing and it's free, and we've got to get the word out. I mean, talk about leveling up fast. You get in and you get trained and get certified, and there's a zillion jobs out (laughs) there in cloud, right, and partners. So this kind of leadership is really important. What was the key learnings that you've taken away and how do you extend this opportunity to nurture the talent out there in the field? Because when you throw the content out there from great leaders and practitioners and developers, it attracts other people. >> It does. It does. So look, I think there's two types of people, people that are focused on being and people who are focused on doing. And let me give you an example, right? When we think about labels of, hey, Rachel's a female executive who launched Women of the Cloud, that label really limits me. I'd rather just be a great executive. Or, hey, there's a great entrepreneur. Let's not be a great entrepreneur. Just go build something and sell it. And that's part of this whole Women of the cloud, is I don't want people focused on what their label is. I want people sharing their stories about what they're doing, and that's where the lasting impact happens, right? I think about something that my grandmother used to tell me, and she used to tell me, "Rachel, how successful "you are, doesn't matter. "The lasting impact that you have "is your legacy in this very finite time "that you have on Earth. "Leave a legacy." And that's what Women of the Cloud is about. So that people can start to say, "Oh, geez, "I didn't know that that was possible. "I didn't think about my career in that way." And, you know, all of those different types of stories that you're hearing out there. >> And I want to highlight something you said. We had another Amazonian on the program for this day earlier and she coined a term, 'cause inside Amazon, you have common language. One of them is bar raising. Raise the bar, that's an Amazonian (Rachel laughs) term. It means contribute and improve and raise the bar of capability. She said, "Bar raising is gender neutral. "The bar is a bar." And I'm like, wow, that was amazing. Now, that means your contribution angle there highlights that. What's the biggest challenge to get that mindset set in culture, in these- >> Oh. >> 'Cause it's that simple, contribution is neutral. >> It absolutely is neutral, but it's like I said earlier, I think so many times, people are focused on success and being a great leader versus what's the contribution I'm making and how am I doing as a leader, you know? And when it comes to a lot of the leadership principles that Amazon has, including bar raising, which means insisting on the highest standards, and then those standards continue to raise every single time. And what that is all about is having all of our employees figure out, how do I get better every single day, right? That's what it's about. It's not about being better than the peer next to you. It's about how do I become a better leader, a better human being than I was yesterday? >> Awesome. >> You know, I read this really cute quote and I think it really resonates. "You meditate to upgrade your software "and you work out to upgrade your hardware." And while it's important that we're all ourselves at work, we can't deny that a lot of times, ourselves still need that meditation or that workout. >> Well, I hope I don't have any zero days in my software out there, so, but I'm going to definitely work on that. I love that quote. I'm going to use that. Thank you very much. That was awesome. I got to ask you, I know you're really passionate about, and we've talked about this, around, so you're a great leader but you're also focused on what's behind you in the generation, pipelining women leaders, okay? Seats at the table, mentoring and sponsorship. What can we do to build a strong pipeline of leaders in technology and business? And where do you see the biggest opportunity to nurture the talent in these fields? >> Hmm, you know, that's great, great question. And, you know, I just read a "Forbes" article by another Amazonian, Tanuja Randery, who talked about, you know, some really interesting stats. And one of the stats that she shared was, you know, by 2030, less than 25% of tech specialists will be female, less than 25%. That's only a 6% growth from where we are in 2023, so in seven years. That's alarming. So we've really got to figure out what are the kinds of things that we're going to go do from an Amazon perspective to impact that? And one of the obvious starting points is showcasing tech careers to girls and young women, and talking openly about what a technology career looks like. So specifically at Amazon, we've got an AWS Git IT program that helps schools and educators bring in tech role models to show them what potential careers look like in tech. I think that's one great way that we can help build the pipeline, but once we get the pipeline, we also have to figure out how we don't let that pipeline leak. Meaning how do we keep women and, you know, young women on their tech career? And I think big part of that, John, is really talking about how hard it is, but it's also greater than you can ever imagine. And letting them see executives that are very authentic and will talk about, geez, you know, the challenges of COVID were a time of crisis and accelerated change, and here's what it meant to me personally and here's what we were able to solve professionally. These younger generations are all about social impact, they're about economic impact and they're about financial impact. And if we're not talking about all three of those, both from how AWS is leading from the front, but how its executives are also taking that into their personal lives, they're not going to want to go into tech. >> Yeah, and I think one of the things you mentioned there about getting people that get IT, good call out there, but also, Amazon's going to train 30 million people, put hundreds of millions of dollars into education. And not only are they making it easier to get in to get trained, but once you're in, even savvy folks that are in there still have to accelerate. And there's more ways to level up, more things are happening, but there's a big trend around people changing careers either in their late 20s, early 30s, or even those moments you talk about, where it's before and after, even later in the careers, 40s, 50s. Leaders like, well, good experience, good training, who were in another discipline who re-skilled. So you have, you know, more certifications coming in. So there's still other pivot points in the pipeline. It's not just down here. And that, I find that interesting. Are you seeing that same leadership opportunities coming in where someone can come into tech older? >> Absolutely. You know, we've got some amazing programs, like Amazon Returnity, that really focuses on how do we get other, you know, how do we get women that have taken some time off of work to get back into the workforce? And here's the other thing about switching careers. If I look back on my career, I started out as a civil engineer, heavy highway construction. And now I lead a sales team at the largest cloud company in the world. And there were, you know, twists and turns around there. I've always focused on how do we change and how do we continue to evolve? So it's not just focused on, you know, young women in the pipeline. It's focused on all gender and all diverse types throughout their career, and making sure that we're providing an inclusive environment for them to bring in their unique skillsets. >> Yeah, a building has good steel. It's well structured. Roads have great foundations. You know, you got the builder in you there. >> Yes. >> So I have to ask you, what's on your mind as a tech athlete, as an executive at AWS? You know, you got your huge team, big goals, the economy's got a little bit of a headwind, but still, cloud's transforming, edge is exploding. What's your outlook as you look out in the tech landscape these days and how are you thinking about it? What your plans? Can you share a little bit about what's on your mind? >> Sure. So, geez, there's so many trends that are top of mind right now. Everything from zero trust to artificial intelligence to security. We have more access to data now than ever before. So the opportunities are limitless when we think about how we can apply technology to solve some really difficult customer problems, right? Innovation sometimes feels like it's happening at a rapid pace. And I also say, you know, there are years when nothing happens, and then there's years when centuries happen. And I feel like we're kind of in those years where centuries are happening. Cloud technologies are refining sports as we know them now. There's a surge of innovation in smart energy. Everyone's supply chain is looking to transform. Custom silicon is going mainstream. And frankly, AWS's customers and partners are expecting us to come to them with a point of view on trends and on opportunities. And that's what differentiates us. (John laughs) That's what gives me goosebumps- >> I was just going to ask you that. Does that give you goosebumps? How could you not love technology with that excitement? I mean, AI, throw in AI, too. I just talked to Swami, who heads up the AI and database, and we just talked about the past 24 months, the change. And that is a century moment happening. The large language models, computer vision, more compute. Compute's booming than ever before. Who thought that was going to happen, is still happening? Massive change. So, I mean, if you're in tech, how can you not love tech? >> I know, even if you're not in tech, I think you've got to start to love tech because it gives you access to things you've never had before. And frankly, right, change is the only constant. And if you don't like change, you're going to like being irrelevant even less than you like change. So we've got to be nimble, we've got to adapt. And here's the great thing, once we figure it out, it changes all over again. And it's not something that's easy for any of us to operate. It's hard, right? It's hard learning new technology, it's hard figuring out what do I do next? But here's the secret. I think it's hard because we're doing it right. It's not hard because we're doing it wrong. It's just hard to be human and it's hard to figure out how we apply all this different technology in a way that positively impacts us, you know, economically, financially, environmentally and socially. >> And everyone's different, too. So you got to live those (mumbles). I want to get one more question in before we, my last question, which is about you and your impact. When you talk to your team, your sales, you got a large sales team, North America. And Tanuja, who you mentioned, is in EMEA, we're going to speak with her as well. You guys lead the front lines, helping customers, but also delivering the revenue to the company, which has been fantastic, by the way. So what's your message to the troops and the team out there? When you say, "Take that hill," like what is the motivational pitch, in a few sentences? What's the main North Star message in today's marketplace when you're doing that big team meeting? >> I don't know if it's just limited to a team meeting. I think this is a universal message, and the universal message for me is find your edge, whatever that may be. Whether it is the edge of what you know about artificial intelligence and neural networks or it's the edge of how do we migrate our applications to the cloud more quickly. Or it's the edge of, oh, my gosh, how do I be a better parent and still be great at work, right? Find your edge, and then sharpen it. Go to the brink of what you think is possible, and then force yourself to jump. Get involved. The world is run by the people that show up, professionally and personally. (John laughs) So show up and get started. >> Yeah as Steve Jobs once said, "The future "that everyone looks at was created "by people no smarter than you." And I love that quote. That's really there. Final question for you. I know we're tight on time, but I want to get this in. When you think about your impact on your company, AWS, and the industry, what's something you want people to remember? >> Oh, geez. I think what I want people to remember the most is it's not about what you've said, and this is a Maya Angelou quote. "It's not about what you've said to people "or what you've done, "it's about how you've made them feel." And we can all think back on leaders or we can all think back on personal moments in our lives where we felt like we belonged, where we felt like we did something amazing, where we felt loved. And those are the moments that sit with us for the rest of our lives. I want people to remember how they felt when they were part of something bigger. I want people to belong. It shouldn't be uncommon to talk about feelings at work. So I want people to feel. >> Rachel, thank you for your time. I know you're really busy and we stretched you a little bit there. Thank you so much for contributing to this wonderful day of great leaders sharing their stories. And you're an inspiration. Thanks for everything you do. We appreciate you. >> Thank you. And let's go do some more Women of the Cloud videos. >> We (laughs) got more coming. Bring those stories on. Back up the story truck. We're ready to go. Thanks so much. >> That's good. >> Thank you. >> Okay, this is theCUBE's coverage of International Women's Day. It's not just going to be March 8th. That's the big celebration day. It's going to be every quarter, more stories coming. Stay tuned at siliconangle.com and thecube.net here, with bringing all the stories. I'm John Furrier, your host. Thanks for watching. (gentle music)

Published Date : Mar 6 2023

SUMMARY :

and very impressive, inspiring, Thank you so much. and how have you approached long as you want. to going and working for, you know, and how did you handle that? and how do you work through Some of the challenges in And I'm so thankful that you don't ask and the balance highlight. And it's because you have leaders that I shared with you at re:Invent and how do you extend this opportunity And let me give you an example, right? and raise the bar of capability. contribution is neutral. than the peer next to you. "and you work out to And where do you see And one of the stats that she shared the things you mentioned there And there were, you know, twists You know, you got the and how are you thinking about it? And I also say, you know, I was just going to ask you that. And if you don't like change, And Tanuja, who you mentioned, is in EMEA, of what you know about And I love that quote. And we can all think back on leaders Rachel, thank you for your time. Women of the Cloud videos. We're ready to go. It's not just going to be March 8th.

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Heather Ruden & Jenni Troutman | International Women's Day


 

(upbeat music) >> Hello, everyone. Welcome to theCUBE's special presentation of International Women's Day. I'm John Furrier, host of theCUBE. Jenni Troutman is here, Director of Products and Services, and Training and Certification at AWS, and Heather Ruden, Director of Education Programs, Training and Certification. Thanks for coming on theCUBE and for the International Women's Day special program. >> Thanks so much for having us. >> So, I'll just get it out of the way. I'm a big fan of what you guys do. I've been shouting at the top of my lungs, "It's free. Get cloud training and you'll have a six figure job." Pretty much. I'm over amplifying. But this is really a big opportunity in the industry, education and the skills gap, and the skill velocities that's changing. New roles are coming on around cloud native, cloud native operators, cybersecurity. There's so much excitement going on around the industry, and all these open positions, and they need new talent. So you can't get a degree for some of these things. So, nope, it doesn't matter what school you went to, everyone's kind of level. This is a really big deal. So, Heather, share with us your thoughts as well on this topic. Jenni, you too. Like, where are you guys at? 'Cause this is a big opportunity for women and anyone to level up in the industry. >> Absolutely. So I'll jump in and then I'll hand it over to Jenni. We're your dream team here. We can talk about both sides of this. So I run a set of programs here at AWS that are really intended to help build the next generation of cloud builders. And we do that with a variety of programs, whether it is targeting young learners from kind of 12 and up. We have AWS GetIT that is designed to get women ambassadors or women mentors in front of girls 12 to 14 and get them curious about a career in STEM. We also have a program that is all digital online. It's available in 11 languages. It's got hundreds of courses. That's called AWS Educate that is designed to do exactly what you just talked about, expose the opportunities and start building cloud skills for learners at age 13 and up. They can go online and register with an email and start learning. We want them to understand not only what the opportunity is for them, but the ways that they can help influence and bring more diversity and more inclusion and into the cloud technology space, and just keep building all those amazing builders that we need here for our customers and partners. And those are the programs that I manage, but Jenni also has an amazing program, a set of programs. And so I'll hand it over to her as you get into the professional side of this things. >> So Jenni, you're on the product side. You've got the keys to the kingdom on all the materials and shaping it. What's your view on this? 'Cause this is a huge opportunity and it's always changing. What's the latest and greatest? >> It is a massive opportunity and to give you a sense, there was a study in '21 where IT executives said that talent availability is the biggest challenge to emerging tech adoption. 64% of IT executives said that up from only 4% the year before. So the challenge is growing really fast, which for everyone that's ready to go out there and learn and try something new is a massive opportunity. And that's really why I'm here. We provide all kinds of learning experiences for people across different cloud technologies to be able to not only gain the knowledge around cloud, but also the confidence to be able to build in the cloud. And so we look across different learner levels, different roles, different opportunities, and we provide those experiences where people can actually get hands-on in a totally risk-free environment and practice building in the cloud so they can go and be ready to get their certifications, their AWS certifications, give them the credentials to be able to show an employer they can do it, and then go out and get these jobs. It's really exciting. And we go kind of end to end from the very beginning. What is cloud? I want to know what it is all the way through to I can prove that I can build in the cloud and I'm ready for a job. >> So Jenni, you nailed that confidence word. I think I want to double click on that. And Heather, you talked about you're the dream team. You guys, you're the go to market, you bring this to the marketplace. Jenni, you get the products. This is the key, but to me the the international women days angle is, is that what I hear over and over again is that, "It's too technical. I'm not qualified." It can be scary. We had a guest on who has two double E degrees in robotics and aerospace and she's hard charging. She almost lost her confidence twice she said in her career. But she was hard charging. It can get scary, but also the ability to level up fast is just as good. So if you can break through that confidence and keep the curiosity and be a builder, talk about that dynamic 'cause you guys are in the middle of it, you're in the industry, how do you handle that? 'Cause I think that's a big thing that comes up over and over again. And confidence is not just women, it's men too. But women can always, that comes up as a theme. >> It is. It is a big challenge. I mean, I've struggled with it personally and I mentor a lot of women and that is the number one challenge that is holding women back from really being able to advance is the confidence to step out there and show what they can do. And what I love about some of the products we've put out recently is we have AWS Skill Builder. You can go online, you can get all kinds of free core training and if you want to go deeper, you can go deeper. And there's a lot of different options on there. But what it does is not only gives you that based knowledge, but you can actually go in. We have something called AWS Labs. You can go in and you can actually practice on the AWS console with the services that people are using in their jobs every day without any risk of doing something that is going to blow up in your face. You're not going to suddenly get this big AWS bill. You're not going to break something that's out there running. You just go in. It's your own little environment that gets wiped when you're done and you can practice. And there's lots of different ways to learn as well. So if you go in there and you're watching a video and to your point you're like, "Oh my gosh, this is too technical. I can't understand it. I don't know what I'm going to go do." You can go another route. There's something called AWS Cloud Quest. It's a game. You go in and it's like you're gaming and it walks you through. You're actually in a virtual world. You're walking through and it's telling you, "Hey, go build this and if you need help, here's hints and here's tips." And it continues to build on itself. So you're learning and you're applying practical skills and it's at your own pace. You don't have to watch somebody else talking that is going at a pace that maybe accelerates beyond what you're ready. You can do it at your own pace, you can redo it, you can try it again until you feel confident that you know it and you're really ready to move on to the next thing. Personally, I find that hugely valuable. I go in and do these myself and I sit there and I have a lot of engineers on my team, very smart people. And I have my own imposter syndrome. I get nervous to go talk to them. Like, are they going to think I'm totally lost? And so I go in and I learn some of this myself by experiment. And then I feel like, okay, now I can go ask them some intelligent questions and they're not going to be like, "Oh gosh, my leader is totally unaware of what we're doing." And so I think that we all struggle with confidence. I think everybody does, but I see it especially in women as I mentor them. And that's what I encourage them to do is go and on your own time, practice a bit, get a little bit of experience and once you feel like you can throw a couple words out there that you know what they mean and suddenly other people look at you like, "Oh, she knows what she's talking about." And you can kind of get past that feeling. >> Well Jenni, you nailed it. Heather, she just mentioned she's in the job and she's going and she's still leveling up. That's the end when you're in, but it's also the barriers to entry are lowering. You guys are doing a good job of getting people in, but also growing fast too. So there's two dynamics at play here. How do people do this? What's the playbook? Because I think that's really key, easy to get in. And then once you're in, you can level up fast at your own pace to ride the wave. And then there's new stuff coming. I mean, every re:Invent there's 5,000 announcements. So it's like zillion new things and AI taught now. >> re:Invent is a perfect example of that ongoing imposter syndrome or confidence check for all of us. I think something that that Jenni said too is we really try and meet learners where they are and make sure that we have the support, whether it's accessibility requirements or we have the content that is built for the age that we're talking to, or we have a workforce development program called re/Start that is for people that have very little tech experience and really want to talk about a career in cloud, but they need a little bit more handholding. They need a combination of instructor-led and digital. But then we have AWS educators, I mentioned. If you want to be more self-directed, all of these tools are intended to work well together and to be complimentary and to take you on a journey as a learner. And the more skills you have, the more you increase your knowledge, the more you can take on more. But meeting folks where they are with a variety of programs, tools, languages, and accessibility really helps ensure that we can do that for learners throughout the world. >> That's awesome. Let's get into it. Let's get into the roadmaps of people and their personas. And you guys can share the programs that you have and where people could fit in. 'Cause this comes up a lot when I talk to folks. There's the young person who's I'm a gamer or whatever, I want to get a job. I'm in high school or an elementary or I want to tinker around or I'm in college or I'm learning, I'm an entry level kind of entry. Then you have the re-skilling. I'm going to change my careers, I'm kind of bored, I want to do something compelling. How do I get into the cloud game? And then the advanced re-skill is I want to get into cyber and AI and then there's other. Could you break down? Did I get that right or did I miss anything? And then what's available for those kind of lanes? So those persona lanes? >> Well, let's see, I could start with maybe the high schooler stuff and then we can bring Jenni in as well. I would say a great place to start for anyone is aws.amazon.com/training. That's going to give them the full suite of options that they could take on. If you're in high school, you can go onto AWS Educate. All you need is an email. And if you're 13 years and older, you can start exploring the types of jobs that are available in the cloud and you could start taking some introductory classes. You can do some of those labs in a safe environment that Jenni mentioned. That's a great place to start. If you are in an environment where you have an educator that is willing to go on this with you, this journey with you, we have this AWS GetIT program that is, again, educator-led. So it's an afterschool or it's an a program where we match mentors and students up with cloud professionals and they do some real-time experimentation. They build an app, they work on things together, and do a presentation at the end. The other thing I would say too is that if you are in a university, I would double check and see if the AWS Academy curriculum is already in your university. And if so, explore some of those classes there. We have instructor-led, educator-ready. course curriculum that we've designed that help people get to those certifications and get closer to those jobs and as well as hopefully then lead people right into skill builder and all the things that Jenni talked about to help them as they start out in a professional environment. >> So is the GetIT, is that an instructor-led that the person has to find someone for? Or is this available for them? >> It is through teachers. It's through educators. We are in, we've reached over 19,000 students. We're available in eight countries. There are ways for educators to lead this, but we want to make sure that we are helping the kids be successful and giving them an educator environment to do that. If they want to do it on their own, then they can absolutely go through AWS Educate or even and to explore where they want to get started. >> So what about someone who's educated in their middle of their career, might want to switch from being a biologist to a cloud cybersecurity guru or a cloud native operator? >> Yeah, so in that case, AWS re/Start is one of the great program for them to explore. We run that program with collaborating organizations in 160 cities in 80 countries throughout the world. That is a multi-week cohort-based program where we do take folks through a very clear path towards certification and job skilling that will help them get into those opportunities. Over 98% of the cohorts, the graduates of those cohorts get an interview and are hopefully on their path to getting a job. So that really has global reach. The partnership with collaborating organizations helps us ensure that we find communities that are often unreached by cloud skills training and we really work to keep a diverse focus on those cohorts and bring those folks into the cloud. >> Okay. Jenni, you've got the Skill Builder action here. What's going on on your side? Because you must have to manage all the change. I mean, AI is hot right now. I'm sure you're cranking away on curriculum and content for SageMaker, large language models, computer vision, cybersecurity. >> We do. There are a lot of options. >> How is your world? Tell us about what people can take out of way from your side. >> Yeah. So a great way to think about it is if they're already out in the workforce or they're entering the workforce, but they are technical, have technical skills is what are the roles that are interesting in the technologies that are interesting. Because the way we put out our training and our certifications is aligned to paths. So if you're look interested in a specific role. If you're interested in architecting a cloud environment or in security as you mentioned, and you want to go deep in security, there are AWS certifications that give you that. If you achieve them, they're very difficult. But if you work to them and achieve them, they give you the credential that you can take to an employer and say, "Look, I can do this job." And they are in very high demand. In fact that's where if you look at some of the publications that have come out, they talk about, what are people making if they have different certifications? What are the most in-demand certifications that are out there? And those are what help people get jobs. And so you identify what is that role or that technology area I want to learn. And then you have multiple options for how you build those skills depending on how you want to learn. And again, that's really our focus, is on providing experiences based on how people learn and making it accessible to them. 'Cause not everybody wants to learn in the same way. And so there is AWS Skill Builder where people can go learn on their own that is really great particularly for people who maybe are already working and have to learn in the evenings, on the weekends. People who like to learn at their own pace, who just want to be hands-on, but are self-starters. And they can get those whole learning plans through there all the way aligned to the certification and then they can go get their certification. There's also classroom training. So a lot of people maybe want to do continuous learning through an online, but want to go really deep with an expert in the room and maybe have a more focused period of time if they can go for a couple days. And so they can do classroom training. We provide a lot of classroom training. We have partners all over the globe who provide classroom training. And so there's that and what we find to be the most powerful is when you couple the two. If you can really get deep, you have an expert, you can ask questions, but first before you go do that, you get some of that foundational that you've kind of learned on your own. And then after you go back and reinforce, you go back online, you try out things that maybe you learned in the classroom, but you didn't quite, you hadn't used it enough yet to quite know how to do it. Now you can go back and actually use it, experiment and play around. And so we really encourage that kind of, figure out what are some areas you're interested in, go learn it and then go get a job and continue to learn because then once you learn that first area, you start to build confidence in it. Suddenly other areas become interesting. 'Cause as you said, cloud is changing fast. And once you learn a space, first of all you have to keep going back to stay up on it as it changes. But you quickly find that there are other areas that are really interesting too. >> I've observed that the training side, it's just like cloud itself, it's very agile. You can get hands-on quickly, you don't need to take a class, and then get in weeks later. You're in it like it's real time. So you're immersed in gamification and all kinds of ways to funnel into the either advanced tracks and certification. So you guys do a great job and I want to give you props for that and a shout out. The question I have for you guys is can you scope the opportunity for these certifications and opportunities for women in particular? What are some of the top jobs pulling down? Scope out the opportunity because I think when people hear that they really fall out of their chair, they go, "Wow, I didn't know I could make $200,000 doing cybersecurity." Well, yeah or maybe more. I just made the number, I don't actually know, but like I know people do make that much in cyber, but there are huge financial opportunities with certifications and education. Can you scope that order of magnitude? Can you share any data? >> Yeah, so in the US they certainly are. Certifications on average aligned to six digit type jobs. And if you go out and do a search, there are research studies out there that are refreshed every year that say what are the top IT industry certifications and how much money do they make? And the reason I don't put a number out there is because it's constantly changing and in fact it keeps going up, >> It's going up, not going down. >> But I would encourage people to do that quick search. What are the top IT industry certifications. Again, based on the country you're in, it makes a difference. But if you're US, there's a lot of data out there for the US and then there is some for other countries as well around how much on average people make. >> Do you list like the higher level certifications, stack rank them in terms of order? Like say, I'm a type A personnel, I want to climb Mount Everest, I want to get the highest level certification. How do I know that? Is it like laddered up or is like how do you guys present that? >> Yeah, so we have different types of certifications. There is a foundational, which we call the cloud practitioner. That one is more about just showing that you know something about cloud. It's not aligned to a specific job role. But then we have what we call associate level certifications, which are aligned to roles. So there's the solutions architect, cloud developer, so developer operations. And so you can tell by the role and associate is kind of that next level. And then the roles often have a professional level, which is even more advanced. And basically that's saying you're kind of an Uber expert at that point. And then there are technology specialties, which are less about a specific role, although some would argue a security technology specialty might align very well to a security role, but they're more about showing the technology. And so typically, it goes foundational, advanced, professional, and then the specialties are more on the side. They're not aligned, but they're deep. They're deep within that area. >> So you can go dig and pick your deep dive and jump into where you're comfortable. Heather, talk about the commitment in terms of dollars. I know Amazon's flaunted some numbers like 30 million or something, people they want to have trained, hundreds of millions of dollars in investment. This is key, obviously, more people trained on cloud, more operators, more cloud usage, obviously. I see the business connection. What's the women relationship to the numbers? Or what the experience is? How do you guys see that? Obviously International Women's Day, get the confidence, got the curiosity. You're a builder, you're in. It's that easy. >> It doesn't always feel that way, I'm sure to everybody, but we'd like to think that it is. Amazon and AWS do invest hundreds of millions of dollars in free training every year that is accessible to everyone out there. I think that sometimes the hardest obstacles to get overcome are getting started and we try and make it as easy as possible to get started with the tools that we've talked about already today. We run into plenty of cohorts of women as part of our re/Start program that are really grateful for the opportunity to see something, see a new way of thinking, see a new opportunity for them. We don't necessarily break out our funding by women versus men. We want to make sure that we are open and diverse for everybody to come in and get the training that they need to. But we definitely want to make sure that we are accessible and available to women and all genders outside of the US and inside the US. >> Well, I know the number's a lot lower than they should be and that's obviously why we're promoting this heavily. There's a lot more interest I see in tech. So digital transformation is gender neutral. I mean, it's like the world eats software and uses software, uses the cloud. So it has to get 50/50 in my opinion. So you guys do a great job. Now that we're done kind of promoting Amazon, which I wanted to do 'cause I think it's super important. Let's talk about you guys. What got you guys involved in tech? What was the inspiration and share some stories about your experiences and advice for folks watching? >> So I've always been in traditionally male dominated roles. I actually started in aviation and then moved to tech. And what I found was I got a mentor early on, a woman who was senior to me and who was kind of who I saw as the smartest person out there. She was incredibly smart, she was incredibly kind, and she was always lifting women up. And I kind of latched onto her and followed her around and she was such an amazing mentor. She brought me from throughout tech, from company to company, job to job, was always positioning me in front of other people as the go-to person. And I realized, "Wow, I want to be like her." And so that's been my focus as well in tech is you can be deeply technical in tech or you can be not deeply technical and be in tech and you can be successful both ways, but the way you're going to be most successful is if you find other people, build them up and help put them out in front. And so I personally love to mentor women and to put them in places where they can feel comfortable being out in front of people. And that's really been my career. I have tried to model her approach as much as I can. >> That's a really interesting observation. It's the pattern we've been seeing in all these interviews for the past two years of doing the International Women's Day is that networking, mentoring and sponsorship are one thing. So it's all one thing. It's not just mentoring. It's like people think, "Oh, just mentoring. What does that mean? Advice?" No, it's sponsorship, it's lifting people up, creating a keiretsu, creating networks. Really important. Heather, what's your experience? >> Yeah, I'm sort of the example of somebody who never thought they'd be in tech, but I happened to graduate from college in the Silicon Valley in the early nineties and next thing you know, it's more than a couple years later and I'm deeply in tech and I think it when we were having the conversation about confidence and willingness to learn and try that really spoke to me as well. I think I had to get out of my own way sometimes and just be willing to not be the smartest person in the room and just be willing to ask a lot of questions. And with every opportunity to ask questions, I think somebody, I ended up with good mentors, male and female, that saw the willingness to ask questions and the willingness to be humble in my approach to learning. And that really helped. I'm also very aware that nobody's journey is the same and I need to create an environment on my team and I need to be a role model within AWS and Amazon for allowing people to show up in the way that they're going to be most successful. And sometimes that will mean giving them learning opportunities. Sometimes that will be hooking them up with a mentor. Sometimes that will be giving them the freedom to do what they need for their family or their personal life. And modeling that behavior regardless of gender has always been how I choose to show up and what I ask my leaders to do. And the more we can do that, I've seen the team been able to grow and flourish in that way and support our entire team. >> I love that story. You also have a great leader, Maureen Lonergan, who I've met many conversations with, but also it starts at the top. Andy Jassy who can come across, he's kind of technical, he's dirty, he's a builder mentality. He has first principles and you're bringing up this first principles concept and whether that's passing it forward, what you've learned, having first principles helps in an organization. Can you guys talk about what that's like at your company? 'Cause everyone's different. And sometimes whether, and I sometimes I worry about what I say, but I also have my first principles. So talk about how principles matter in how you guys interface with others and letting people be their authentic self. >> Yeah, I'll jump in Jenni and then you can. The Amazon leadership principles are super important to how we interact with each other and it really does provide a set of guidelines for how we work with each other and how we work for our customers and with our partners. But most of all it gives us a common language and a common set of expectations. And I will be honest, they're not always easy. When you come from an environment that tends to be less open to feedback and less open to direct conversations than you find at Amazon, it could take a while to get used to that, but for me at least, it was extremely empowering to have those tools and those principles as guidance for how to operate and to gain the confidence in using them. I've also been able to participate in hundreds and hundreds of interviews in the time that I've been here as part of an interview team of bar raisers. I think that really helps us understand whether or not folks are going to be successful at AWS and at Amazon and helps them understand if they're going to be able to be successful. >> Bar raising is an Amazon term and it's gender neutral, right Jenni? >> It is gender neutral. >> Bar is a bar, it raises. >> That's right. And it's funny, we say that our culture here is peculiar. And when I started, I had been in consulting for several years, so I worked with a lot of different companies in tech and so I thought I'd seen everything and I came here and I went, "Hmm." I see what they mean by peculiar. It is very different environment. >> In the fullness of time, it'll all work out. >> That's right, that's right. Well and it's funny because when you first started, it's a lot to figure out to how to operate in an environment where people do use a 16 leadership principles. I've worked at a lot of companies with three or four core values and nobody can state those. We could state all 16 leadership principles and we use them in our regular everyday dialogue. That is an awkward thing when you first come to have people saying, "Oh, I'm going to use bias for action in this situation and I'm going to go move fast. And they're actually used in everyday conversations. But after a couple years suddenly you realize, "Oh, I'm doing that." And maybe even sometimes at the dinner table I'm doing that, which can get to be a bit much. But it creates an environment where we can all be different. We can all think differently. We can all have different ways of doing things, but we have a common overall approach to what we're trying to achieve. And that's really, it gives us a good framework for that. >> Jenni, it's great insight. Heather, thank you so much for sharing your stories. We're going to do this not once a year. We're going to continue this Women in Tech program every quarter. We'll check in with you guys and find out what's new. And thank you for what you do. We appreciate that getting the word out and really is an opportunity for everyone with education and cloud and it's only going to get more opportunities at the edge in AI and so much more tech. Thank you for coming on the program. >> Thank you for having us. >> Thanks, John. >> Thank you. That's the International Women's Day segment here with leaders from AWS. I'm John Furrier. Thanks for watching. (upbeat musiC)

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LaDavia Drane, AWS | International Women's Day


 

(bright music) >> Hello, everyone. Welcome to theCUBE special presentation of International Women's Day. I'm John Furrier, host of theCUBE. This is a global special open program we're doing every year. We're going to continue it every quarter. We're going to do more and more content, getting the voices out there and celebrating the diversity. And I'm excited to have an amazing guest here, LaDavia Drane, who's the head of Global Inclusion Diversity & Equity at AWS. LaDavia, we tried to get you in on AWS re:Invent, and you were super busy. So much going on. The industry has seen the light. They're seeing everything going on, and the numbers are up, but still not there, and getting better. This is your passion, our passion, a shared passion. Tell us about your situation, your career, how you got into it. What's your story? >> Yeah. Well, John, first of all, thank you so much for having me. I'm glad that we finally got this opportunity to speak. How did I get into this work? Wow, you know, I'm doing the work that I love to do, number one. It's always been my passion to be a voice for the voiceless, to create a seat at the table for folks that may not be welcome to certain tables. And so, it's been something that's been kind of the theme of my entire professional career. I started off as a lawyer, went to Capitol Hill, was able to do some work with members of Congress, both women members of Congress, but also, minority members of Congress in the US Congress. And then, that just morphed into what I think has become a career for me in inclusion, diversity, and equity. I decided to join Amazon because I could tell that it's a company that was ready to take it to the next level in this space. And sure enough, that's been my experience here. So now, I'm in it, I'm in it with two feet, doing great work. And yeah, yeah, it's almost a full circle moment for me. >> It's really an interesting background. You have a background in public policy. You mentioned Capitol Hill. That's awesome. DC kind of moves slow, but it's a complicated machinery there. Obviously, as you know, navigating that, Amazon grew significantly. We've been at every re:Invent with theCUBE since 2013, like just one year. I watched Amazon grow, and they've become very fast and also complicated, like, I won't say like Capitol, 'cause that's very slow, but Amazon's complicated. AWS is in the realm of powering a generation of public policy. We had the JEDI contract controversy, all kinds of new emerging challenges. This pivot to tech was great timing because one, (laughs) Amazon needed it because they were growing so fast in a male dominated world, but also, their business is having real impact on the public. >> That's right, that's right. And when you say the public, I'll just call it out. I think that there's a full spectrum of diversity and we work backwards from our customers, and our customers are diverse. And so, I really do believe, I agree that I came to the right place at the right time. And yeah, we move fast and we're also moving fast in this space of making sure that both internally and externally, we're doing the things that we need to do in order to reach a diverse population. >> You know, I've noticed how Amazon's changed from the culture, male dominated culture. Let's face it, it was. And now, I've seen over the past five years, specifically go back five, is kind of in my mental model, just the growth of female leaders, it's been impressive. And there was some controversy. They were criticized publicly for this. And we said a few things as well in those, like around 2014. How is Amazon ensuring and continuing to get the female employees feel represented and empowered? What's going on there? What programs do you have? Because it's not just doing it, it's continuing it, right? And 'cause there is a lot more to do. I mean, the half (laughs) the products are digital now for everybody. It's not just one population. (laughs) Everyone uses digital products. What is Amazon doing now to keep it going? >> Well, I'll tell you, John, it's important for me to note that while we've made great progress, there's still more that can be done. I am very happy to be able to report that we have big women leaders. We have leaders running huge parts of our business, which includes storage, customer experience, industries and business development. And yes, we have all types of programs. And I should say that, instead of calling it programs, I'm going to call it strategic initiatives, right? We are very thoughtful about how we engage our women. And not only how we hire, attract women, but how we retain our women. We do that through engagement, groups like our affinity groups. So Women at Amazon is an affinity group. Women in finance, women in engineering. Just recently, I helped our Black employee network women's group launch, BEN Women. And so you have these communities of women who come together, support and mentor one another. We have what we call Amazon Circles. And so these are safe spaces where women can come together and can have conversations, where we are able to connect mentors and sponsors. And we're seeing that it's making all the difference in the world for our women. And we see that through what we call Connections. We have an inclusion sentiment tracker. So we're able to ask questions every single day and we get a response from our employees and we can see how are our women feeling, how are they feeling included at work? Are they feeling as though they can be who they are authentically at Amazon? And so, again, there's more work that needs to be done. But I will say that as I look at the data, as I'm talking to engaging women, I really do believe that we're on the right path. >> LaDavia, talk about the urgent needs of the women that you're hearing from the Circles. That's a great program. The affinity circles, the groups are great. Now, you have the groups, what are you hearing? What are the needs of the women? >> So, John, I'll just go a little bit into what's becoming a conversation around equity. So, initially I think we talked a lot about equality, right? We wanted everyone to have fair access to the same things. But now, women are looking for equity. We're talking about not just leveling the playing field, which is equality, but don't give me the same as you give everyone else. Instead, recognize that I may have different circumstances, I may have different needs. And give me what I need, right? Give me what I need, not just the same as everyone else. And so, I love seeing women evolve in this way, and being very specific about what they need more than, or what's different than what a man may have in the same situation because their circumstances are not always the same and we should treat them as such. >> Yeah, I think that's a great equity point. I interviewed a woman here, ex-Amazonian, she's now a GSI, Global System Integrator. She's a single mom. And she said remote work brought her equity because people on her team realized that she was a single mom. And it wasn't the, how do you balance life, it was her reality. And what happened was, she had more empathy with the team because of the new work environment. So, I think this is an important point to call out, that equity, because that really makes things smoother in terms of the interactions, not the assumptions, you have to be, you know, always the same as a man. So, how does that go? What's the current... How would you characterize the progress in that area right now? >> I believe that employers are just getting better at this. It's just like you said, with the hybrid being the norm now, you have an employer who is looking at people differently based on what they need. And it's not a problem, it's not an issue that a single mother says, "Well, I need to be able to leave by 5:00 PM." I think that employers now, and Amazon is right there along with other employers, are starting just to evolve that muscle of meeting the needs. People don't have to feel different. You don't have to feel as though there's some kind of of special circumstance for me. Instead, it's something that we, as employers, we're asking for. And we want to meet those needs that are different in some situations. >> I know you guys do a lot of support of women outside of AWS, and I had a story I recorded for the program. This woman, she talked about how she was a nerd from day one. She's a tomboy. They called her a tomboy, but she always loved robotics. And she ended up getting dual engineering degrees. And she talked about how she didn't run away and there was many signals to her not to go. And she powered through, at that time, and during her generation, that was tough. And she was successful. How are you guys taking the education to STEM, to women, at young ages? Because we don't want to turn people away from tech if they have the natural affinity towards it. And not everyone is going to be, as, you know, (laughs) strong, if you will. And she was a bulldog, she was great. She's just like, "I'm going for it. I love it so much." But not everyone's like that. So, this is an educational thing. How do you expose technology, STEM for instance, and making it more accessible, no stigma, all that stuff? I mean, I think we've come a long way, but still. >> What I love about women is we don't just focus on ourselves. We do a very good job of thinking about the generation that's coming after us. And so, I think you will see that very clearly with our women Amazonians. I'll talk about three different examples of ways that Amazonian women in particular, and there are men that are helping out, but I'll talk about the women in particular that are leading in this area. On my team, in the Inclusion, Diversity & Equity team, we have a program that we run in Ghana where we meet basic STEM needs for a afterschool program. So we've taken this small program, and we've turned their summer camp into this immersion, where girls and boys, we do focus on the girls, can come and be completely immersed in STEM. And when we provide the technology that they need, so that they'll be able to have access to this whole new world of STEM. Another program which is run out of our AWS In Communities team, called AWS Girls' Tech Day. All across the world where we have data centers, we're running these Girls' Tech Day. They're basically designed to educate, empower and inspire girls to pursue a career in tech. Really, really exciting. I was at the Girls' Tech Day here recently in Columbus, Ohio, and I got to tell you, it was the highlight of my year. And then I'll talk a little bit about one more, it's called AWS GetIT, and it's been around for a while. So this is a program, again, it's a global program, it's actually across 13 countries. And it allows girls to explore cloud technology, in particular, and to use it to solve real world problems. Those are just three examples. There are many more. There are actually women Amazonians that create these opportunities off the side of their desk in they're local communities. We, in Inclusion, Diversity & Equity, we fund programs so that women can do this work, this STEM work in their own local communities. But those are just three examples of some of the things that our Amazonians are doing to bring girls along, to make sure that the next generation is set up and that the next generation knows that STEM is accessible for girls. >> I'm a huge believer. I think that's amazing. That's great inspiration. We need more of that. It's awesome. And why wouldn't we spread it around? I want to get to the equity piece, that's the theme for this year's IWD. But before that, getting that segment, I want to ask you about your title, and the choice of words and the sequence. Okay, Global Inclusion, Diversity, Equity. Not diversity only. Inclusion is first. We've had this debate on theCUBE many years now, a few years back, it started with, "Inclusion is before diversity," "No, diversity before inclusion, equity." And so there's always been a debate (laughs) around the choice of words and their order. What's your opinion? What's your reaction to that? Is it by design? And does inclusion come before diversity, or am I just reading it to it? >> Inclusion doesn't necessarily come before diversity. (John laughs) It doesn't necessarily come before equity. Equity isn't last, but we do lead with inclusion in AWS. And that is very important to us, right? And thank you for giving me the opportunity to talk a little bit about it. We lead with inclusion because we want to make sure that every single one of our builders know that they have a place in this work. And so it's important that we don't only focus on hiring, right? Diversity, even though there are many, many different levels and spectrums to diversity. Inclusion, if you start there, I believe that it's what it takes to make sure that you have a workplace where everyone knows you're included here, you belong here, we want you to stay here. And so, it helps as we go after diversity. And we want all types of people to be a part of our workforce, but we want you to stay. And inclusion is the thing. It's the thing that I believe makes sure that people stay because they feel included. So we lead with inclusion. Doesn't mean that we put diversity or equity second or third, but we are proud to lead with inclusion. >> Great description. That was fabulous. Totally agree. Double click, thumbs up. Now let's get into the theme. Embracing equity, 'cause this is a term, it's in quotes. What does that mean to you? You mentioned it earlier, I love it. What does embrace equity mean? >> Yeah. You know, I do believe that when people think about equity, especially non-women think about equity, it's kind of scary. It's, "Am I going to give away what I have right now to make space for someone else?" But that's not what equity means. And so I think that it's first important that we just educate ourselves about what equity really is. It doesn't mean that someone's going to take your spot, right? It doesn't mean that the pie, let's use that analogy, gets smaller. The pie gets bigger, right? >> John: Mm-hmm. >> And everyone is able to have their piece of the pie. And so, I do believe that I love that IWD, International Women's Day is leading with embracing equity because we're going to the heart of the matter when we go to equity, we're going to the place where most people feel most challenged, and challenging people to think about equity and what it means and how they can contribute to equity and thus, embrace equity. >> Yeah, I love it. And the advice that you have for tech professionals out there on this, how do you advise other groups? 'Cause you guys are doing a lot of great work. Other organizations are catching up. What would be your advice to folks who are working on this equity challenge to reach gender equity and other equitable strategic initiatives? And everyone's working on this. Sustainability and equity are two big projects we're seeing in every single company right now. >> Yeah, yeah. I will say that I believe that AWS has proven that equity and going after equity does work. Embracing equity does work. One example I would point to is our AWS Impact Accelerator program. I mean, we provide 30 million for early stage startups led by women, Black founders, Latino founders, LGBTQ+ founders, to help them scale their business. That's equity. That's giving them what they need. >> John: Yeah. >> What they need is they need access to capital. And so, what I'd say to companies who are looking at going into the space of equity, I would say embrace it. Embrace it. Look at examples of what companies like AWS is doing around it and embrace it because I do believe that the tech industry will be better when we're comfortable with embracing equity and creating strategic initiatives so that we could expand equity and make it something that's just, it's just normal. It's the normal course of business. It's what we do. It's what we expect of ourselves and our employees. >> LaDavia, you're amazing. Thank you for spending the time. My final couple questions really more around you. Capitol Hill, DC, Amazon Global Head of Inclusion, Diversity & Equity, as you look at making change, being a change agent, being a leader, is really kind of similar, right? You've got DC, it's hard to make change there, but if you do it, it works, right? (laughs) If you don't, you're on the side of the road. So, as you're in your job now, what are you most excited about? What's on your agenda? What's your focus? >> Yeah, so I'm most excited about the potential of what we can get done, not just for builders that are currently in our seats, but for builders in the future. I tend to focus on that little girl. I don't know her, I don't know where she lives. I don't know how old she is now, but she's somewhere in the world, and I want her to grow up and for there to be no question that she has access to AWS, that she can be an employee at AWS. And so, that's where I tend to center, I center on the future. I try to build now, for what's to come, to make sure that this place is accessible for that little girl. >> You know, I've always been saying for a long time, the software is eating the world, now you got digital transformation, business transformation. And that's not a male only, or certain category, it's everybody. And so, software that's being built, and the systems that are being built, have to have first principles. Andy Jassy is very strong on this. He's been publicly saying, when trying to get pinned down about certain books in the bookstore that might offend another group. And he's like, "Look, we have first principles. First principles is a big part of leading." What's your reaction to that? How would you talk to another professional and say, "Hey," you know this, "How do I make the right call? Am I doing the wrong thing here? And I might say the wrong thing here." And is it first principles based? What's the guardrails? How do you keep that in check? How would you advise someone as they go forward and lean in to drive some of the change that we're talking about today? >> Yeah, I think as leaders, we have to trust ourselves. And Andy actually, is a great example. When I came in as head of ID&E for AWS, he was our CEO here at AWS. And I saw how he authentically spoke from his heart about these issues. And it just aligned with who he is personally, his own personal principles. And I do believe that leaders should be free to do just that. Not to be scripted, but to lead with their principles. And so, I think Andy's actually a great example. I believe that I am the professional in this space at this company that I am today because of the example that Andy set. >> Yeah, you guys do a great job, LaDavia. What's next for you? >> What's next. >> World tour, you traveling around? What's on your plate these days? Share a little bit about what you're currently working on. >> Yeah, so you know, at Amazon, we're always diving deep. We're always diving deep, we're looking for root cause, working very hard to look around corners, and trying to build now for what's to come in the future. And so I'll continue to do that. Of course, we're always planning and working towards re:Invent, so hopefully, John, I'll see you at re:Invent this December. But we have some great things happening throughout the year, and we'll continue to... I think it's really important, as opposed to looking to do new things, to just continue to flex the same muscles and to show that we can be very, very focused and intentional about doing the same things over and over each year to just become better and better at this work in this space, and to show our employees that we're committed for the long haul. So of course, there'll be new things on the horizon, but what I can say, especially to Amazonians, is we're going to continue to stay focused, and continue to get at this issue, and doing this issue of inclusion, diversity and equity, and continue to do the things that work and make sure that our culture evolves at the same time. >> LaDavia, thank you so much. I'll give you the final word. Just share some of the big projects you guys are working on so people can know about them, your strategic initiatives. Take a minute to plug some of the major projects and things that are going on that people either know about or should know about, or need to know about. Take a minute to share some of the big things you guys got going on, or most of the things. >> So, one big thing that I would like to focus on, focus my time on, is what we call our Innovation Fund. This is actually how we scale our work and we meet the community's needs by providing micro grants to our employees so our employees can go out into the world and sponsor all types of different activities, create activities in their local communities, or throughout the regions. And so, that's probably one thing that I would like to focus on just because number one, it's our employees, it's how we scale this work, and it's how we meet our community's needs in a very global way. And so, thank you John, for the opportunity to talk a bit about what we're up to here at Amazon Web Services. But it's just important to me, that I end with our employees because for me, that's what's most important. And they're doing some awesome work through our Innovation Fund. >> Inclusion makes the workplace great. Empowerment, with that kind of program, is amazing. LaDavia Drane, thank you so much. Head of Global Inclusion and Diversity & Equity at AWS. This is International Women's Day. I'm John Furrier with theCUBE. Thanks for watching and stay with us for more great interviews and people and what they're working on. Thanks for watching. (bright music)

Published Date : Mar 2 2023

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And I'm excited to have that I love to do, number one. AWS is in the realm of powering I agree that I came to the And 'cause there is a lot more to do. And so you have these communities of women of the women that you're And give me what I need, right? not the assumptions, you have to be, "Well, I need to be able the education to STEM, And it allows girls to and the choice of words and the sequence. And so it's important that we don't What does that mean to you? It doesn't mean that the pie, And everyone is able to And the advice that you I mean, we provide 30 million because I do believe that the to make change there, that she has access to AWS, And I might say the wrong thing here." I believe that I am the Yeah, you guys do a great job, LaDavia. World tour, you traveling around? and to show that we can Take a minute to share some of the And so, thank you John, Inclusion makes the workplace great.

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AWS Startup Showcase S3E1


 

(upbeat electronic music) >> Hello everyone, welcome to this CUBE conversation here from the studios in the CUBE in Palo Alto, California. I'm John Furrier, your host. We're featuring a startup, Astronomer. Astronomer.io is the URL, check it out. And we're going to have a great conversation around one of the most important topics hitting the industry, and that is the future of machine learning and AI, and the data that powers it underneath it. There's a lot of things that need to get done, and we're excited to have some of the co-founders of Astronomer here. Viraj Parekh, who is co-founder of Astronomer, and Paola Peraza Calderon, another co-founder, both with Astronomer. Thanks for coming on. First of all, how many co-founders do you guys have? >> You know, I think the answer's around six or seven. I forget the exact, but there's really been a lot of people around the table who've worked very hard to get this company to the point that it's at. We have long ways to go, right? But there's been a lot of people involved that have been absolutely necessary for the path we've been on so far. >> Thanks for that, Viraj, appreciate that. The first question I want to get out on the table, and then we'll get into some of the details, is take a minute to explain what you guys are doing. How did you guys get here? Obviously, multiple co-founders, sounds like a great project. The timing couldn't have been better. ChatGPT has essentially done so much public relations for the AI industry to kind of highlight this shift that's happening. It's real, we've been chronicalizing, take a minute to explain what you guys do. >> Yeah, sure, we can get started. So, yeah, when Viraj and I joined Astronomer in 2017, we really wanted to build a business around data, and we were using an open source project called Apache Airflow that we were just using sort of as customers ourselves. And over time, we realized that there was actually a market for companies who use Apache Airflow, which is a data pipeline management tool, which we'll get into, and that running Airflow is actually quite challenging, and that there's a big opportunity for us to create a set of commercial products and an opportunity to grow that open source community and actually build a company around that. So the crux of what we do is help companies run data pipelines with Apache Airflow. And certainly we've grown in our ambitions beyond that, but that's sort of the crux of what we do for folks. >> You know, data orchestration, data management has always been a big item in the old classic data infrastructure. But with AI, you're seeing a lot more emphasis on scale, tuning, training. Data orchestration is the center of the value proposition, when you're looking at coordinating resources, it's one of the most important things. Can you guys explain what data orchestration entails? What does it mean? Take us through the definition of what data orchestration entails. >> Yeah, for sure. I can take this one, and Viraj, feel free to jump in. So if you google data orchestration, here's what you're going to get. You're going to get something that says, "Data orchestration is the automated process" "for organizing silo data from numerous" "data storage points, standardizing it," "and making it accessible and prepared for data analysis." And you say, "Okay, but what does that actually mean," right, and so let's give sort of an an example. So let's say you're a business and you have sort of the following basic asks of your data team, right? Okay, give me a dashboard in Sigma, for example, for the number of customers or monthly active users, and then make sure that that gets updated on an hourly basis. And then number two, a consistent list of active customers that I have in HubSpot so that I can send them a monthly product newsletter, right? Two very basic asks for all sorts of companies and organizations. And when that data team, which has data engineers, data scientists, ML engineers, data analysts get that request, they're looking at an ecosystem of data sources that can help them get there, right? And that includes application databases, for example, that actually have in product user behavior and third party APIs from tools that the company uses that also has different attributes and qualities of those customers or users. And that data team needs to use tools like Fivetran to ingest data, a data warehouse, like Snowflake or Databricks to actually store that data and do analysis on top of it, a tool like DBT to do transformations and make sure that data is standardized in the way that it needs to be, a tool like Hightouch for reverse ETL. I mean, we could go on and on. There's so many partners of ours in this industry that are doing really, really exciting and critical things for those data movements. And the whole point here is that data teams have this plethora of tooling that they use to both ingest the right data and come up with the right interfaces to transform and interact with that data. And data orchestration, in our view, is really the heartbeat of all of those processes, right? And tangibly the unit of data orchestration is a data pipeline, a set of tasks or jobs that each do something with data over time and eventually run that on a schedule to make sure that those things are happening continuously as time moves on and the company advances. And so, for us, we're building a business around Apache Airflow, which is a workflow management tool that allows you to author, run, and monitor data pipelines. And so when we talk about data orchestration, we talk about sort of two things. One is that crux of data pipelines that, like I said, connect that large ecosystem of data tooling in your company. But number two, it's not just that data pipeline that needs to run every day, right? And Viraj will probably touch on this as we talk more about Astronomer and our value prop on top of Airflow. But then it's all the things that you need to actually run data and production and make sure that it's trustworthy, right? So it's actually not just that you're running things on a schedule, but it's also things like CICD tooling, secure secrets management, user permissions, monitoring, data lineage, documentation, things that enable other personas in your data team to actually use those tools. So long-winded way of saying that it's the heartbeat, we think, of of the data ecosystem, and certainly goes beyond scheduling, but again, data pipelines are really at the center of it. >> One of the things that jumped out, Viraj, if you can get into this, I'd like to hear more about how you guys look at all those little tools that are out. You mentioned a variety of things. You look at the data infrastructure, it's not just one stack. You've got an analytic stack, you've got a realtime stack, you've got a data lake stack, you got an AI stack potentially. I mean you have these stacks now emerging in the data world that are fundamental, that were once served by either a full package, old school software, and then a bunch of point solution. You mentioned Fivetran there, I would say in the analytics stack. Then you got S3, they're on the data lake stack. So all these things are kind of munged together. >> Yeah. >> How do you guys fit into that world? You make it easier, or like, what's the deal? >> Great question, right? And you know, I think that one of the biggest things we've found in working with customers over the last however many years is that if a data team is using a bunch of tools to get what they need done, and the number of tools they're using is growing exponentially and they're kind of roping things together here and there, that's actually a sign of a productive team, not a bad thing, right? It's because that team is moving fast. They have needs that are very specific to them, and they're trying to make something that's exactly tailored to their business. So a lot of times what we find is that customers have some sort of base layer, right? That's kind of like, it might be they're running most of the things in AWS, right? And then on top of that, they'll be using some of the things AWS offers, things like SageMaker, Redshift, whatever, but they also might need things that their cloud can't provide. Something like Fivetran, or Hightouch, those are other tools. And where data orchestration really shines, and something that we've had the pleasure of helping our customers build, is how do you take all those requirements, all those different tools and whip them together into something that fulfills a business need? So that somebody can read a dashboard and trust the number that it says, or somebody can make sure that the right emails go out to their customers. And Airflow serves as this amazing kind of glue between that data stack, right? It's to make it so that for any use case, be it ELT pipelines, or machine learning, or whatever, you need different things to do them, and Airflow helps tie them together in a way that's really specific for a individual business' needs. >> Take a step back and share the journey of what you guys went through as a company startup. So you mentioned Apache, open source. I was just having an interview with a VC, we were talking about foundational models. You got a lot of proprietary and open source development going on. It's almost the iPhone/Android moment in this whole generative space and foundational side. This is kind of important, the open source piece of it. Can you share how you guys started? And I can imagine your customers probably have their hair on fire and are probably building stuff on their own. Are you guys helping them? Take us through, 'cause you guys are on the front end of a big, big wave, and that is to make sense of the chaos, rain it in. Take us through your journey and why this is important. >> Yeah, Paola, I can take a crack at this, then I'll kind of hand it over to you to fill in whatever I miss in details. But you know, like Paola is saying, the heart of our company is open source, because we started using Airflow as an end user and started to say like, "Hey wait a second," "more and more people need this." Airflow, for background, started at Airbnb, and they were actually using that as a foundation for their whole data stack. Kind of how they made it so that they could give you recommendations, and predictions, and all of the processes that needed orchestrated. Airbnb created Airflow, gave it away to the public, and then fast forward a couple years and we're building a company around it, and we're really excited about that. >> That's a beautiful thing. That's exactly why open source is so great. >> Yeah, yeah. And for us, it's really been about watching the community and our customers take these problems, find a solution to those problems, standardize those solutions, and then building on top of that, right? So we're reaching to a point where a lot of our earlier customers who started to just using Airflow to get the base of their BI stack down and their reporting in their ELP infrastructure, they've solved that problem and now they're moving on to things like doing machine learning with their data, because now that they've built that foundation, all the connective tissue for their data arriving on time and being orchestrated correctly is happening, they can build a layer on top of that. And it's just been really, really exciting kind of watching what customers do once they're empowered to pick all the tools that they need, tie them together in the way they need to, and really deliver real value to their business. >> Can you share some of the use cases of these customers? Because I think that's where you're starting to see the innovation. What are some of the companies that you're working with, what are they doing? >> Viraj, I'll let you take that one too. (group laughs) >> So you know, a lot of it is... It goes across the gamut, right? Because it doesn't matter what you are, what you're doing with data, it needs to be orchestrated. So there's a lot of customers using us for their ETL and ELT reporting, right? Just getting data from other disparate sources into one place and then building on top of that. Be it building dashboards, answering questions for the business, building other data products and so on and so forth. From there, these use cases evolve a lot. You do see folks doing things like fraud detection, because Airflow's orchestrating how transactions go, transactions get analyzed. They do things like analyzing marketing spend to see where your highest ROI is. And then you kind of can't not talk about all of the machine learning that goes on, right? Where customers are taking data about their own customers, kind of analyze and aggregating that at scale, and trying to automate decision making processes. So it goes from your most basic, what we call data plumbing, right? Just to make sure data's moving as needed, all the ways to your more exciting expansive use cases around automated decision making and machine learning. >> And I'd say, I mean, I'd say that's one of the things that I think gets me most excited about our future, is how critical Airflow is to all of those processes, and I think when you know a tool is valuable is when something goes wrong and one of those critical processes doesn't work. And we know that our system is so mission critical to answering basic questions about your business and the growth of your company for so many organizations that we work with. So it's, I think, one of the things that gets Viraj and I and the rest of our company up every single morning is knowing how important the work that we do for all of those use cases across industries, across company sizes, and it's really quite energizing. >> It was such a big focus this year at AWS re:Invent, the role of data. And I think one of the things that's exciting about the open AI and all the movement towards large language models is that you can integrate data into these models from outside. So you're starting to see the integration easier to deal with. Still a lot of plumbing issues. So a lot of things happening. So I have to ask you guys, what is the state of the data orchestration area? Is it ready for disruption? Has it already been disrupted? Would you categorize it as a new first inning kind of opportunity, or what's the state of the data orchestration area right now? Both technically and from a business model standpoint. How would you guys describe that state of the market? >> Yeah, I mean, I think in a lot of ways, in some ways I think we're category creating. Schedulers have been around for a long time. I released a data presentation sort of on the evolution of going from something like Kron, which I think was built in like the 1970s out of Carnegie Mellon. And that's a long time ago, that's 50 years ago. So sort of like the basic need to schedule and do something with your data on a schedule is not a new concept. But to our point earlier, I think everything that you need around your ecosystem, first of all, the number of data tools and developer tooling that has come out industry has 5X'd over the last 10 years. And so obviously as that ecosystem grows, and grows, and grows, and grows, the need for orchestration only increases. And I think, as Astronomer, I think we... And we work with so many different types of companies, companies that have been around for 50 years, and companies that got started not even 12 months ago. And so I think for us it's trying to, in a ways, category create and adjust sort of what we sell and the value that we can provide for companies all across that journey. There are folks who are just getting started with orchestration, and then there's folks who have such advanced use case, 'cause they're hitting sort of a ceiling and only want to go up from there. And so I think we, as a company, care about both ends of that spectrum, and certainly want to build and continue building products for companies of all sorts, regardless of where they are on the maturity curve of data orchestration. >> That's a really good point, Paola. And I think the other thing to really take into account is it's the companies themselves, but also individuals who have to do their jobs. If you rewind the clock like 5 or 10 years ago, data engineers would be the ones responsible for orchestrating data through their org. But when we look at our customers today, it's not just data engineers anymore. There's data analysts who sit a lot closer to the business, and the data scientists who want to automate things around their models. So this idea that orchestration is this new category is right on the money. And what we're finding is the need for it is spreading to all parts of the data team, naturally where Airflow's emerged as an open source standard and we're hoping to take things to the next level. >> That's awesome. We've been up saying that the data market's kind of like the SRE with servers, right? You're going to need one person to deal with a lot of data, and that's data engineering, and then you're got to have the practitioners, the democratization. Clearly that's coming in what you're seeing. So I have to ask, how do you guys fit in from a value proposition standpoint? What's the pitch that you have to customers, or is it more inbound coming into you guys? Are you guys doing a lot of outreach, customer engagements? I'm sure they're getting a lot of great requirements from customers. What's the current value proposition? How do you guys engage? >> Yeah, I mean, there's so many... Sorry, Viraj, you can jump in. So there's so many companies using Airflow, right? So the baseline is that the open source project that is Airflow that came out of Airbnb, over five years ago at this point, has grown exponentially in users and continues to grow. And so the folks that we sell to primarily are folks who are already committed to using Apache Airflow, need data orchestration in their organization, and just want to do it better, want to do it more efficiently, want to do it without managing that infrastructure. And so our baseline proposition is for those organizations. Now to Viraj's point, obviously I think our ambitions go beyond that, both in terms of the personas that we addressed and going beyond that data engineer, but really it's to start at the baseline, as we continue to grow our our company, it's really making sure that we're adding value to folks using Airflow and help them do so in a better way, in a larger way, in a more efficient way, and that's really the crux of who we sell to. And so to answer your question on, we get a lot of inbound because they're... >> You have a built in audience. (laughs) >> The world that use it. Those are the folks who we talk to and come to our website and chat with us and get value from our content. I mean, the power of the opensource community is really just so, so big, and I think that's also one of the things that makes this job fun. >> And you guys are in a great position. Viraj, you can comment a little, get your reaction. There's been a big successful business model to starting a company around these big projects for a lot of reasons. One is open source is continuing to be great, but there's also supply chain challenges in there. There's also we want to continue more innovation and more code and keeping it free and and flowing. And then there's the commercialization of productizing it, operationalizing it. This is a huge new dynamic, I mean, in the past 5 or so years, 10 years, it's been happening all on CNCF from other areas like Apache, Linux Foundation, they're all implementing this. This is a huge opportunity for entrepreneurs to do this. >> Yeah, yeah. Open source is always going to be core to what we do, because we wouldn't exist without the open source community around us. They are huge in numbers. Oftentimes they're nameless people who are working on making something better in a way that everybody benefits from it. But open source is really hard, especially if you're a company whose core competency is running a business, right? Maybe you're running an e-commerce business, or maybe you're running, I don't know, some sort of like, any sort of business, especially if you're a company running a business, you don't really want to spend your time figuring out how to run open source software. You just want to use it, you want to use the best of it, you want to use the community around it, you want to be able to google something and get answers for it, you want the benefits of open source. You don't have the time or the resources to invest in becoming an expert in open source, right? And I think that dynamic is really what's given companies like us an ability to kind of form businesses around that in the sense that we'll make it so people get the best of both worlds. You'll get this vast open ecosystem that you can build on top of, that you can benefit from, that you can learn from. But you won't have to spend your time doing undifferentiated heavy lifting. You can do things that are just specific to your business. >> It's always been great to see that business model evolve. We used a debate 10 years ago, can there be another Red Hat? And we said, not really the same, but there'll be a lot of little ones that'll grow up to be big soon. Great stuff. Final question, can you guys share the history of the company? The milestones of Astromer's journey in data orchestration? >> Yeah, we could. So yeah, I mean, I think, so Viraj and I have obviously been at Astronomer along with our other founding team and leadership folks for over five years now. And it's been such an incredible journey of learning, of hiring really amazing people, solving, again, mission critical problems for so many types of organizations. We've had some funding that has allowed us to invest in the team that we have and in the software that we have, and that's been really phenomenal. And so that investment, I think, keeps us confident, even despite these sort of macroeconomic conditions that we're finding ourselves in. And so honestly, the milestones for us are focusing on our product, focusing on our customers over the next year, focusing on that market for us that we know can get valuable out of what we do, and making developers' lives better, and growing the open source community and making sure that everything that we're doing makes it easier for folks to get started, to contribute to the project and to feel a part of the community that we're cultivating here. >> You guys raised a little bit of money. How much have you guys raised? >> Don't know what the total is, but it's in the ballpark over $200 million. It feels good to... >> A little bit of capital. Got a little bit of cap to work with there. Great success. I know as a Series C Financing, you guys have been down. So you're up and running, what's next? What are you guys looking to do? What's the big horizon look like for you from a vision standpoint, more hiring, more product, what is some of the key things you're looking at doing? >> Yeah, it's really a little of all of the above, right? Kind of one of the best and worst things about working at earlier stage startups is there's always so much to do and you often have to just kind of figure out a way to get everything done. But really investing our product over the next, at least over the course of our company lifetime. And there's a lot of ways we want to make it more accessible to users, easier to get started with, easier to use, kind of on all areas there. And really, we really want to do more for the community, right, like I was saying, we wouldn't be anything without the large open source community around us. And we want to figure out ways to give back more in more creative ways, in more code driven ways, in more kind of events and everything else that we can keep those folks galvanized and just keep them happy using Airflow. >> Paola, any final words as we close out? >> No, I mean, I'm super excited. I think we'll keep growing the team this year. We've got a couple of offices in the the US, which we're excited about, and a fully global team that will only continue to grow. So Viraj and I are both here in New York, and we're excited to be engaging with our coworkers in person finally, after years of not doing so. We've got a bustling office in San Francisco as well. So growing those teams and continuing to hire all over the world, and really focusing on our product and the open source community is where our heads are at this year. So, excited. >> Congratulations. 200 million in funding, plus. Good runway, put that money in the bank, squirrel it away. It's a good time to kind of get some good interest on it, but still grow. Congratulations on all the work you guys do. We appreciate you and the open source community does, and good luck with the venture, continue to be successful, and we'll see you at the Startup Showcase. >> Thank you. >> Yeah, thanks so much, John. Appreciate it. >> Okay, that's the CUBE Conversation featuring astronomer.io, that's the website. Astronomer is doing well. Multiple rounds of funding, over 200 million in funding. Open source continues to lead the way in innovation. Great business model, good solution for the next gen cloud scale data operations, data stacks that are emerging. I'm John Furrier, your host, thanks for watching. (soft upbeat music)

Published Date : Feb 14 2023

SUMMARY :

and that is the future of for the path we've been on so far. for the AI industry to kind of highlight So the crux of what we center of the value proposition, that it's the heartbeat, One of the things and the number of tools they're using of what you guys went and all of the processes That's a beautiful thing. all the tools that they need, What are some of the companies Viraj, I'll let you take that one too. all of the machine learning and the growth of your company that state of the market? and the value that we can provide and the data scientists that the data market's And so the folks that we sell to You have a built in audience. one of the things that makes this job fun. in the past 5 or so years, 10 years, that you can build on top of, the history of the company? and in the software that we have, How much have you guys raised? but it's in the ballpark What's the big horizon look like for you Kind of one of the best and worst things and continuing to hire the work you guys do. Yeah, thanks so much, John. for the next gen cloud

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Day 1 Keynote Analysis | CloudNativeSecurityCon 23


 

(upbeat music) >> Hey everyone and welcome to theCUBE's coverage day one of CloudNativeSecurityCon '23. Lisa Martin here with John Furrier and Dave Vellante. Dave and John, great to have you guys on the program. This is interesting. This is the first inaugural CloudNativeSecurityCon. Formally part of KubeCon, now a separate event here happening in Seattle over the next couple of days. John, I wanted to get your take on, your thoughts on this being a standalone event, the community, the impact. >> Well, this inaugural event, which is great, we love it, we want to cover all inaugural events because you never know, there might not be one next year. So we were here if it happens, we're here at creation. But I think this is a good move for the CNCF and the Linux Foundation as security becomes so important and there's so many issues to resolve that will influence many other things. Developers, machine learning, data as code, supply chain codes. So I think KubeCon, Kubernetes conference and CloudNativeCon, is all about cloud native developers. And it's a huge event and there's so much there. There's containers, there's microservices, all that infrastructure's code, the DevSecOps on that side, there's enough there and it's a huge ecosystem. Pulling it as a separate event is a first move for them. And I think there's a toe in the water kind of vibe here. Testing the waters a little bit on, does this have legs? How is it organized? Looks like they took their time, thought it out extremely well about how to craft it. And so I think this is the beginning of what will probably be a seminal event for the open source community. So let's listen to the clip from Priyanka Sharma who's a CUBE alumni and executive director of the CNCF. This is kind of a teaser- >> We will tackle issues of security together here and further on. We'll share our experiences, successes, perhaps more importantly, failures, and help with the collecting of understanding. We'll create solutions. That's right. The practitioners are leading the way. Having conversations that you need to have. That's all of you. This conference today and tomorrow is packed with 72 sessions for all levels of technologists to reflect the bottoms up, developer first nature of the conference. The co-chairs have selected these sessions and they are true blue practitioners. >> And that's a great clip right there. If you read between the lines, what she's saying there, let's unpack this. Solutions, we're going to fail, we're going to get better. Linux, the culture of iterating. But practitioners, the mention of practitioners, that was very key. Global community, 72 sessions, co-chairs, Liz Rice and experts that are crafting this program. It seems like very similar to what AWS has done with re:Invent as their core show. And then they have re:Inforce which is their cloud native security, Amazon security show. There's enough there, so to me, practitioners, that speaks to the urgency of cloud native security. So to me, I think this is the first move, and again, testing the water. I like the vibe. I think the practitioner angle is relevant. It's very nerdy, so I think this is going to have some legs. >> Yeah, the other key phrase Priyanka mentioned is bottoms up. And John, at our predictions breaking analysis, I asked you to make a prediction about events. And I think you've nailed it. You said, "Look, we're going to have many more events, but they're going to be smaller." Most large events are going to get smaller. AWS is obviously the exception, but a lot of events like this, 500, 700, 1,000 people, that is really targeted. So instead of you take a big giant event and there's events within the event, this is going to be really targeted, really intimate and focused. And that's exactly what this is. I think your prediction nailed it. >> Well, Dave, we'll call to see the event operating system really cohesive events connected together, decoupled, and I think the Linux Foundation does an amazing job of stringing these events together to have community as the focus. And I think the key to these events in the future is having, again, targeted content to distinct user groups in these communities so they can be highly cohesive because they got to be productive. And again, if you try to have a broad, big event, no one's happy. Everyone's underserved. So I think there's an industry concept and then there's pieces tied together. And I think this is going to be a very focused event, but I think it's going to grow very fast. >> 72 sessions, that's a lot of content for this small event that the practitioners are going to have a lot of opportunity to learn from. Do you guys, John, start with you and then Dave, do you think it's about time? You mentioned John, they're dipping their toe in the water. We'll see how this goes. Do you think it's about time that we have this dedicated focus out of this community on cloud native security? >> Well, I think it's definitely time, and I'll tell you there's many reasons why. On the front lines of business, there's a business model for security hackers and breaches. The economics are in favor of the hackers. That's a real reality from ransomware to any kind of breach attacks. There's corporate governance issues that's structural challenges for companies. These are real issues operationally for companies in the enterprise. And at the same time, on the tech stack side, it's been very slow movement, like glaciers in terms of security. Things like DNS, Linux kernel, there are a lot of things in the weeds in the details of the bowels of the tech world, protocol levels that just need to be refactored. And I think you're seeing a lot of that here. It was mentioned from Brian from the Linux Foundation, mentioned Dan Kaminsky who recently passed away who found that vulnerability in BIND which is a DNS construct. That was a critical linchpin. They got to fix these things and Liz Rice is talking about the Linux kernel with the extended Berkeley Packet Filtering thing. And so this is where they're going. This is stuff that needs to be paid attention to because if they don't do it, the train of automation and machine learning is going to run wild with all kinds of automation that the infrastructure just won't be set up for. So I think there's going to be root level changes, and I think ultimately a new security stack will probably be very driven by data will be emerging. So to me, I think this is definitely worth being targeted. And I think you're seeing Amazon doing the same thing. I think this is a playbook out of AWS's event focus and I think that's right. >> Dave, what are you thoughts? >> There was a lot of talk in, again, I go back to the progression here in the last decade about what's the right regime for security? Should the CISO report to the CIO or the board, et cetera, et cetera? We're way beyond that now. I think DevSecOps is being asked to do a lot, particularly DevOps. So we hear a lot about shift left, we're hearing about protecting the runtime and the ops getting much more involved and helping them do their jobs because the cloud itself has brought a lot to the table. It's like the first line of defense, but then you've really got a lot to worry about from a software defined perspective. And it's a complicated situation. Yes, there's less hardware, yes, we can rely on the cloud, but culturally you've got a lot more people that have to work together, have to share data. And you want to remove the blockers, to use an Amazon term. And the way you do that is you really, if we talked about it many times on theCUBE. Do over, you got to really rethink the way in which you approach security and it starts with culture and team. >> Well the thing, I would call it the five C's of security. Culture, you mentioned that's a good C. You got cloud, tons of issues involved in cloud. You've got access issues, identity. you've got clusters, you got Kubernetes clusters. And then you've got containers, the fourth C. And then finally is the code itself, supply chain. So all areas of cloud native, if you take out culture, it's cloud, cluster, container, and code all have levels of security risks and new things in there that need to be addressed. So there's plenty of work to get done for sure. And again, this is developer first, bottoms up, but that's where the change comes in, Dave, from a security standpoint, you always point this out. Bottoms up and then middle out for change. But absolutely, the imperative is today the business impact is real and it's urgent and you got to pedal as fast as you can here, so I think this is going to have legs. We'll see how it goes. >> Really curious to understand the cultural impact that we see being made at this event with the focus on it. John, you mentioned the four C's, five with culture. I often think that culture is probably the leading factor. Without that, without getting those teams aligned, is the rest of it set up to be as successful as possible? I think that's a question that's- >> Well to me, Dave asked Pat Gelsinger in 2014, can security be a do-over at VMWorld when he was the CEO of VMware? He said, "Yes, it has to be." And I think you're seeing that now. And Nick from the co-founder of Palo Alto Networks was quoted on theCUBE by saying, "Zero Trust is some structure to give to security, but cloud allows for the ability to do it over and get some scale going on security." So I think the best people are going to come together in this security world and they're going to work on this. So you're going to start to see more focus around these security events and initiatives. >> So I think that when you go to the, you mentioned re:Inforce a couple times. When you go to re:Inforce, there's a lot of great stuff that Amazon puts forth there. Very positive, it's not that negative. Oh, the world is falling, the sky is falling. And so I like that. However, you don't walk away with an understanding of how they're making the CISOs and the DevOps lives easier once they get beyond the cloud. Of course, it's not Amazon's responsibility. And that's where I think the CNCF really comes in and open source, that's where they pick up. Obviously the cloud's involved, but there's a real opportunity to simplify the lives of the DevSecOps teams and that's what's critical in terms of being able to solve, or at least keep up with this never ending problem. >> Yeah, there's a lot of issues involved. I took some notes here from some of the keynote you heard. Security and education, training and team structure. Detection, incidents that are happening, and how do you respond to that architecture. Identity, isolation, supply chain, and governance and compliance. These are all real things. This is not like hand-waving issues. They're mainstream and they're urgent. Literally the houses are on fire here with the enterprise, so this is going to be very, very important. >> Lisa: That's a great point. >> Some of the other things Priyanka mentioned, exposed edges and nodes. So just when you think we're starting to solve the problem, you got IOT, security's not a one and done task. We've been talking about culture. No person is an island. It's $188 billion business. Cloud native is growing at 27% a year, which just underscores the challenges, and bottom line, practitioners are leading the way. >> Last question for you guys. What are you hoping those practitioners get out of this event, this inaugural event, John? >> Well first of all, I think this inaugural event's going to be for them, but also we at theCUBE are going to be doing a lot more security events. RSA's coming up, we're going to be at re:Inforce, we're obviously going to be covering this event. We've got Black Hat, a variety of other events. We'll probably have our own security events really focused on some key areas. So I think the thing that people are going to walk away from this event is that paying attention to these security events are going to be more than just an industry thing. I think you're going to start to see group gatherings or groups convening virtually and physically around core issues. And I think you're going to start to see a community accelerate around cloud native and open source specifically to help teams get faster and better at what they do. So I think the big walkaway for the customers and the practitioners here is that there's a call to arms happening and this is, again, another signal that it's worth breaking out from the core event, but being tied to it, I think that's a good call and I think it's a well good architecture from a CNCF standpoint and a worthy effort, so I give it a thumbs up. We still don't know what it's going to look like. We'll see what day two looks like, but it seems to be experts, practitioners, deep tech, enabling technologies. These are things that tend to be good things to hear when you're at an event. I'll say the business imperative is obvious. >> The purpose of an event like this, and it aligns with theCUBE's mission, is to educate and inspire business technology pros to action. We do it in theCUBE with free content. Obviously this event is a for-pay event, but they are delivering some real value to the community that they can take back to their organizations to make change. And that's what it's all about. >> Yep, that is what it's all about. I'm looking forward to seeing over as the months unfold, the impact that this event has on the community and the impact the community has on this event going forward, and really the adoption of cloud native security. Guys, great to have you during this keynote analysis. Looking forward to hearing the conversations that we have on theCUBE today. Thanks so much for joining. And for my guests, for my co-hosts, John Furrier and Dave Vellante. I'm Lisa Martin. You're watching theCUBE's day one coverage of CloudNativeSecurityCon '23. Stick around, we got great content on theCUBE coming up. (upbeat music)

Published Date : Feb 2 2023

SUMMARY :

Dave and John, great to have And so I think this is the beginning nature of the conference. this is going to have some legs. this is going to be really targeted, And I think the key to these a lot of opportunity to learn from. and machine learning is going to run wild Should the CISO report to the CIO think this is going to have legs. is the rest of it set up to And Nick from the co-founder and the DevOps lives easier so this is going to be to solve the problem, you got IOT, of this event, this inaugural event, John? from the core event, but being tied to it, to the community that they can take back Guys, great to have you

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AWS re:Invent 2022 Host Savannah Peterson 1


 

>>The Cube is live with three different stages here at aws Reinvent in fabulous Las Vegas, Nevada, and wow, is it just buzzing in here? It is absolutely overwhelming, but also thrilling to be here in Las Vegas.

Published Date : Dec 7 2022

SUMMARY :

The Cube is live with three different stages here at aws Reinvent in fabulous Las

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Gunnar Hellekson, Red Hat & Adnan Ijaz, AWS | AWS re:Invent 2022


 

(bright music) >> Hello everyone. Welcome to theCUBE's coverage of AWS re:Invent 22. I'm John Furrier, host of theCUBE. Got some great coverage here talking about software supply chain and sustainability in the cloud. We've got a great conversation. Gunnar Hellekson, vice president and general manager at Red Hat Enterprise Linux and Business Unit of Red Hat. Thanks for coming on. And Adnan Ijaz, director of product management of commercial software services, AWS. Gentlemen, thanks for joining me today. >> It's a pleasure. (Adnan speaks indistinctly) >> You know, the hottest topic coming out of Cloud Native developer communities is slide chain software sustainability. This is a huge issue. As open source continues to power away and fund and grow this next generation modern development environment, you know, supply chain, you know, sustainability is a huge discussion because you got to check things out, what's in the code. Okay, open source is great, but now we got to commercialize it. 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Nowadays with the number of vulnerabilities coming through, what people are most worried about is, kind of, the providence of the software and making sure that it has been vetted and it's been safe, and that things that you get from your vendor should be more secure than things that you've just downloaded off of GitHub, for example. Right? And that's a place where Red Hat's very comfortable living, right? Because we've been doing it for 20 years. I think there's another aspect to this supply chain question as well, especially with the pandemic. You know, we've got these supply chains have been jammed up. The actual physical supply chains have been jammed up. And the two of these issues actually come together, right? Because as we go through the pandemic, we've got these digital transformation efforts, which are in large part, people creating software in order to manage better their physical supply chain problems. And so as part of that digital transformation, you have another supply chain problem, which is the software supply chain problem, right? And so these two things kind of merge on these as people are trying to improve the performance of transportation systems, logistics, et cetera. Ultimately, it all boils down to, both supply chain problems actually boil down to a software problem. It's very interesting. >> Well, that is interesting. I want to just follow up on that real quick if you don't mind. Because if you think about the convergence of the software and physical world, you know, that's, you know, IOT and also hybridcloud kind of plays into that at scale, this opens up more surface area for attacks, especially when you're under a lot of pressure. This is where, you know, you have a service area on the physical side and you have constraints there. And obviously the pandemic causes problems. But now you've got the software side. How are you guys handling that? Can you just share a little bit more of how you guys looking at that with Red Hat? What's the customer challenge? Obviously, you know, skills gaps is one, but, like, that's a convergence at the same time more security problems. >> Yeah, yeah, that's right. And certainly the volume of, if we just look at security vulnerabilities themselves, just the volume of security vulnerabilities has gone up considerably as more people begin using the software. And as the software becomes more important to, kind of, critical infrastructure. More eyeballs around it and so we're uncovering more problems, which is kind of, that's okay, that's how the world works. And so certainly the number of remediations required every year has gone up. But also the customer expectations, as I mentioned before, the customer expectations have changed, right? People want to be able to show to their auditors and to their regulators that no, in fact, I can show the providence of the software that I'm using. I didn't just download something random off the internet. I actually have like, you know, adults paying attention to how the software gets put together. And it's still, honestly, it's still very early days. I think as an industry, I think we're very good at managing, identifying remediating vulnerabilities in the aggregate. We're pretty good at that. I think things are less clear when we talk about, kind of, the management of that supply chain, proving the providence, and creating a resilient supply chain for software. We have lots of tools, but we don't really have lots of shared expectations. And so it's going to be interesting over the next few years, I think we're going to have more rules are going to come out. I see NIST has already published some of them. And as these new rules come out, the whole industry is going to have to kind of pull together and really rally around some of this shared understanding so we can all have shared expectations and we can all speak the same language when we're talking about this problem. >> That's awesome. Adnan, Amazon web service is obviously the largest cloud platform out there. You know, the pandemic, even post pandemic, some of these supply chain issues, whether it's physical or software, you're also an outlet for that. So if someone can't buy hardware or something physical, they can always get to the cloud. You guys have great network compute and whatnot and you got thousands of ISVs across the globe. How are you helping customers with this supply chain problem? Because whether it's, you know, I need to get in my networking gears and delay, I'm going to go to the cloud and get help there. Or whether it's knowing the workloads and what's going on inside them with respect to open source. 'Cause you've got open source, which is kind of an external forcing function. You've got AWS and you got, you know, physical compute stores, networking, et cetera. How are you guys helping customers with the supply chain challenge, which could be an opportunity? >> Yeah, thanks John. I think there are multiple layers to that. At the most basic level, we are helping customers by abstracting away all these data center constructs that they would have to worry about if they were running their own data centers. They would have to figure out how the networking gear, you talk about, you know, having the right compute, right physical hardware. So by moving to the cloud, at least they're delegating that problem to AWS and letting us manage and making sure that we have an instance available for them whenever they want it. And if they want to scale it, the capacity is there for them to use. Now then, so we kind of give them space to work on the second part of the problem, which is building their own supply chain solutions. And we work with all kinds of customers here at AWS from all different industry segments, automotive, retail, manufacturing. And you know, you see the complexity of the supply chain with all those moving pieces, like hundreds and thousands of moving pieces, it's very daunting. And then on the other hand, customers need more better services. So you need to move fast. So you need to build your agility in the supply chain itself. And that is where, you know, Red Hat and AWS come together. Where we can enable customers to build their supply chain solutions on platforms like Red Hat Enterprise Linux RHEL or Red Hat OpenShift on AWS, we call it ROSA. And the benefit there is that you can actually use the services that are relevant for the supply chain solutions like Amazon managed blockchain, you know, SageMaker. So you can actually build predictive analytics, you can improve forecasting, you can make sure that you have solutions that help you identify where you can cut costs. And so those are some of the ways we're helping customers, you know, figure out how they actually want to deal with the supply chain challenges that we're running into in today's world. >> Yeah, and you know, you mentioned sustainability outside of software sustainability, you know, as people move to the cloud, we've reported on SiliconANGLE here in theCUBE, that it's better to have the sustainability with the cloud because then the data centers aren't using all that energy too. So there's also all kinds of sustainability advantages. Gunnar, because this is kind of how your relationship with Amazon's expanded. You mentioned ROSA, which is Red Hat, you know, on OpenShift, on AWS. This is interesting because one of the biggest discussions is skills gap, but we were also talking about the fact that the humans are a huge part of the talent value. In other words, the humans still need to be involved. And having that relationship with managed services and Red Hat, this piece becomes one of those things that's not talked about much, which is the talent is increasing in value, the humans, and now you got managed services on the cloud. So we'll look at scale and human interaction. Can you share, you know, how you guys are working together on this piece? 'Cause this is interesting, 'cause this kind of brings up the relationship of that operator or developer. >> Yeah, yeah. So I think there's, so I think about this in a few dimensions. First is that it's difficult to find a customer who is not talking about automation at some level right now. And obviously you can automate the processes and the physical infrastructure that you already have, that's using tools like Ansible, right? But I think that combining it with the elasticity of a solution like AWS, so you combine the automation with kind of elastic and converting a lot of the capital expenses into operating expenses, that's a great way actually to save labor, right? So instead of like racking hard drives, you can have somebody do something a little more like, you know, more valuable work, right? And so, okay, but that gives you a platform. And then what do you do with that platform? You know, if you've got your systems automated and you've got this kind of elastic infrastructure underneath you, what you do on top of it is really interesting. So a great example of this is the collaboration that we had with running the RHEL workstation on AWS. So you might think, like, well why would anybody want to run a workstation on a cloud? That doesn't make a whole lot of sense. Unless you consider how complex it is to set up, if you have, the use case here is like industrial workstations, right? So it's animators, people doing computational fluid dynamics, things like this. So these are industries that are extremely data heavy. Workstations have very large hardware requirements, often with accelerated GPUs and things like this. That is an extremely expensive thing to install on-premise anywhere. And if the pandemic taught us anything, it's if you have a bunch of very expensive talent and they all have to work from home, it is very difficult to go provide them with, you know, several tens of thousands of dollars worth of workstation equipment. And so combine the RHEL workstation with the AWS infrastructure and now all that workstation computational infrastructure is available on demand and available right next to the considerable amount of data that they're analyzing or animating or working on. So it's a really interesting, it was actually, this is an idea that was actually born with the pandemic. >> Yeah. >> And it's kind of a combination of everything that we're talking about, right? It's the supply chain challenges of the customer, it's the lack of talent, making sure that people are being put to their best and highest use. And it's also having this kind of elastic, I think, OpEx heavy infrastructure as opposed to a CapEx heavy infrastructure. >> That's a great example. I think that illustrates to me what I love about cloud right now is that you can put stuff in the cloud and then flex what you need, when you need it, in the cloud rather than either ingress or egress of data. You just get more versatility around the workload needs, whether it's more compute or more storage or other high level services. This is kind of where this next gen cloud is going. This is where customers want to go once their workloads are up and running. How do you simplify all this and how do you guys look at this from a joint customer perspective? Because that example I think will be something that all companies will be working on, which is put it in the cloud and flex to whatever the workload needs and put it closer to the compute. I want to put it there. If I want to leverage more storage and networking, well, I'll do that too. It's not one thing, it's got to flex around. How are you guys simplifying this? >> Yeah, I think, so, I'll give my point of view and then I'm very curious to hear what Adnan has to say about it. But I think about it in a few dimensions, right? So there is a technically, like, any solution that Adnan's team and my team want to put together needs to be kind of technically coherent, right? Things need to work well together. But that's not even most of the job. Most of the job is actually ensuring an operational consistency and operational simplicity, so that everything is, the day-to-day operations of these things kind of work well together. And then also, all the way to things like support and even acquisition, right? Making sure that all the contracts work together, right? It's a really... So when Adnan and I think about places of working together, it's very rare that we're just looking at a technical collaboration. It's actually a holistic collaboration across support, acquisition, as well as all the engineering that we have to do. >> Adnan, your view on how you're simplifying it with Red Hat for your joint customers making collaborations? >> Yeah, Gunnar covered it well. I think the benefit here is that Red Hat has been the leading Linux distribution provider. So they have a lot of experience. AWS has been the leading cloud provider. So we have both our own points of view, our own learning from our respective set of customers. So the way we try to simplify and bring these things together is working closely. In fact, I sometimes joke internally that if you see Gunnar and my team talking to each other on a call, you cannot really tell who belongs to which team. Because we're always figuring out, okay, how do we simplify discount experience? How do we simplify programs? How do we simplify go to market? How do we simplify the product pieces? So it's really bringing our learning and share our perspective to the table and then really figure out how do we actually help customers make progress. ROSA that we talked about is a great example of that, you know, together we figured out, hey, there is a need for customers to have this capability in AWS and we went out and built it. So those are just some of the examples in how both teams are working together to simplify the experience, make it complete, make it more coherent. >> Great, that's awesome. Next question is really around how you help organizations with the sustainability piece, how to support them simplifying it. But first, before we get into that, what is the core problem around this sustainability discussion we're talking about here, supply chain sustainability, what is the core challenge? Can you both share your thoughts on what that problem is and what the solution looks like and then we can get into advice? >> Yeah. Well from my point of view, it's, I think, you know, one of the lessons of the last three years is every organization is kind of taking a careful look at how resilient it is, or I should say, every organization learned exactly how resilient it was, right? And that comes from both the physical challenges and the logistics challenges that everyone had, the talent challenges you mentioned earlier. And of course the software challenges, you know, as everyone kind of embarks on this digital transformation journey that we've all been talking about. And I think, so I really frame it as resilience, right? And resilience at bottom is really about ensuring that you have options and that you have choices. The more choices you have, the more options you have, the more resilient you and your organization is going to be. And so I know that's how I approach the market. I'm pretty sure that's how Adnan is approaching the market, is ensuring that we are providing as many options as possible to customers so that they can assemble the right pieces to create a solution that works for their particular set of challenges or their unique set of challenges and unique context. Adnan, does that sound about right to you? >> Yeah, I think you covered it well. I can speak to another aspect of sustainability, which is becoming increasingly top of mind for our customers. Like, how do they build products and services and solutions and whether it's supply chain or anything else which is sustainable, which is for the long term good of the planet. And I think that is where we have also been very intentional and focused in how we design our data center, how we actually build our cooling system so that those are energy efficient. You know, we are on track to power all our operations with renewable energy by 2025, which is five years ahead of our initial commitment. And perhaps the most obvious example of all of this is our work with ARM processors, Graviton3, where, you know, we are building our own chip to make sure that we are designing energy efficiency into the process. And you know, the ARM Graviton3 processor chips, they are about 60% more energy efficient compared to some of the CD6 comparable. So all those things that also we are working on in making sure that whatever our customers build on our platform is long term sustainable. So that's another dimension of how we are working that into our platform. >> That's awesome. This is a great conversation. You know, the supply chain is on both sides, physical and software. You're starting to see them come together in great conversations. And certainly moving workloads to the cloud and running them more efficiently will help on the sustainability side, in my opinion. Of course, you guys talked about that and we've covered it. But now you start getting into how to refactor, and this is a big conversation we've been having lately is as you not just lift and shift, but replatform it and refactor, customers are seeing great advantages on this. So I have to ask you guys, how are you helping customers and organizations support sustainability and simplify the complex environment that has a lot of potential integrations? Obviously API's help of course, but that's the kind of baseline. What's the advice that you give customers? 'Cause you know, it can look complex and it becomes complex, but there's an answer here. What's your thoughts? >> Yeah, I think, so whenever I get questions like this from customers, the first thing I guide them to is, we talked earlier about this notion of consistency and how important that is. One way to solve the problem is to create an entirely new operational model, an entirely new acquisition model, and an entirely new stack of technologies in order to be more sustainable. That is probably not in the cards for most folks. What they want to do is have their existing estate and they're trying to introduce sustainability into the work that they are already doing. They don't need to build another silo in order to create sustainability, right? And so there has to be some common threads, there has to be some common platforms across the existing estate and your more sustainable estate, right? And so things like Red Hat Enterprise Linux, which can provide this kind of common, not just a technical substrate, but a common operational substrate on which you can build these solutions. If you have a common platform on which you are building solutions, whether it's RHEL or whether it's OpenShift or any of our other platforms, that creates options for you underneath. So that in some cases maybe you need to run things on-premises, some things you need to run in the cloud, but you don't have to profoundly change how you work when you're moving from one place to another. >> Adnan, what's your thoughts on the simplification? >> Yeah, I mean, when you talk about replatforming and refactoring, it is a daunting undertaking, you know, especially in today's fast paced world. But the good news is you don't have to do it by yourself. Customers don't have to do it on their own. You know, together AWS and Red Hat, we have our rich partner ecosystem, you know, AWS has over 100,000 partners that can help you take that journey, the transformation journey. And within AWS and working with our partners like Red Hat, we make sure that we have- In my mind, there are really three big pillars that you have to have to make sure that customers can successfully re-platform, refactor their applications to the modern cloud architecture. You need to have the rich set of services and tools that meet their different scenarios, different use cases. Because no one size fits all. You have to have the right programs because sometimes customers need those incentives, they need those, you know, that help in the first step. And last but not least, they need training. So all of that, we try to cover that as we work with our customers, work with our partners. And that is where, you know, together we try to help customers take that step, which is a challenging step to take. >> Yeah, you know, it's great to talk to you guys, both leaders in your field. Obviously Red Hats, I remember the days back when I was provisioning and loading OSs on hardware with CDs, if you remember those days, Gunnar. But now with the high level services, if you look at this year's reinvent, and this is kind of my final question for the segment is, that we'll get your reaction to, last year we talked about higher level service. I sat down with Adam Saleski, we talked about that. If you look at what's happened this year, you're starting to see people talk about their environment as their cloud. So Amazon has the gift of the CapEx, all that investment and people can operate on top of it. They're calling that environment their cloud. Okay? For the first time we're seeing this new dynamic where it's like they have a cloud, but Amazon's the CapEx, they're operating. So, you're starting to see the operational visibility, Gunnar, around how to operate this environment. And it's not hybrid, this, that, it's just, it's cloud. This is kind of an inflection point. Do you guys agree with that or have a reaction to that statement? Because I think this is, kind of, the next gen supercloud-like capability. We're going, we're building the cloud. It's now an environment. It's not talking about private cloud, this cloud, it's all cloud. What's your reaction? >> Yeah, I think, well, I think it's very natural. I mean, we use words like hybridcloud, multicloud, I guess supercloud is what the kids are saying now, right? It's all describing the same phenomena, right? Which is being able to take advantage of lots of different infrastructure options, but still having something that creates some commonality among them so that you can manage them effectively, right? So that you can have, kind of, uniform compliance across your estate. So that you can have, kind of, you can make the best use of your talent across the estate. I mean this is, it's a very natural thing. >> John: They're calling it cloud, the estate is the cloud. >> Yeah. So yeah, so fine, if it means that we no longer have to argue about what's multicloud and what's hybridcloud, I think that's great. Let's just call it cloud. >> Adnan, what's your reaction, 'cause this is kind of the next gen benefits of higher level services combined with amazing, you know, compute and resource at the infrastructure level. What's your view on that? >> Yeah, I think the construct of a unified environment makes sense for customers who have all these use cases which require, like for instance, if you are doing some edge computing and you're running WS outpost or you know, wavelength and these things. So, and it is fair for customer to think that, hey, this is one environment, same set of tooling that they want to build that works across all their different environments. That is why we work with partners like Red Hat so that customers who are running Red Hat Enterprise Linux on-premises and who are running in AWS get the same level of support, get the same level of security features, all of that. So from that sense, it actually makes sense for us to build these capabilities in a way that customers don't have to worry about, okay, now I'm actually in the AWS data center versus I'm running outpost on-premises. It is all one. They just use the same set of CLI, command line APIs and all of that. So in that sense it actually helps customers have that unification so that consistency of experience helps their workforce and be more productive versus figuring out, okay, what do I do, which tool I use where? >> Adnan, you just nailed it. This is about supply chain sustainability, moving the workloads into a cloud environment. You mentioned wavelength, this conversation's going to continue. We haven't even talked about the edge yet. This is something that's going to be all about operating these workloads at scale and all with the cloud services. So thanks for sharing that and we'll pick up that edge piece later. But for re:Invent right now, this is really the key conversation. How to make the sustained supply chain work in a complex environment, making it simpler. And so thanks you for sharing your insights here on theCUBE. >> Thanks, thanks for having us. >> Okay, this is theCUBE's coverage of AWS re:Invent 22. I'm John Furrier, your host. Thanks for watching. (bright music)

Published Date : Dec 7 2022

SUMMARY :

sustainability in the cloud. It's a pleasure. you know, supply chain, you know, interesting that the, you know, This is where, you know, And so certainly the and you got thousands of And that is where, you know, Yeah, and you know, you that you already have, challenges of the customer, is that you can put stuff in the cloud Making sure that all the that if you see Gunnar and my team Can you both share your thoughts on and that you have choices. And you know, the ARM So I have to ask you guys, that creates options for you underneath. And that is where, you know, great to talk to you guys, So that you can have, kind of, cloud, the estate is the cloud. if it means that we no combined with amazing, you know, that customers don't have to worry about, And so thanks you for sharing coverage of AWS re:Invent 22.

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AWS re:Invent Show Wrap | AWS re:Invent 2022


 

foreign welcome back to re invent 2022 we're wrapping up four days well one evening and three solid days wall-to-wall of cube coverage I'm Dave vellante John furrier's birthday is today he's on a plane to London to go see his nephew get married his his great Sister Janet awesome family the furriers uh spanning the globe and uh and John I know you wanted to be here you're watching in Newark or you were waiting to uh to get in the plane so all the best to you happy birthday one year the Amazon PR people brought a cake out to celebrate John's birthday because he's always here at AWS re invented his birthday so I'm really pleased to have two really special guests uh former Cube host Cube Alum great wikibon contributor Stu miniman now with red hat still good to see you again great to be here Dave yeah I was here for that cake uh the twitterverse uh was uh really helping to celebrate John's birthday today and uh you know always great to be here with you and then with this you know Awesome event this week and friend of the cube of many time Cube often Cube contributor as here's a cube analyst this week as his own consultancy sarbj johal great to see you thanks for coming on good to see you Dave uh great to see you stu I'm always happy to participate in these discussions and um I enjoy the discussion every time so this is kind of cool because you know usually the last day is a getaway day and this is a getaway day but this place is still packed I mean it's I mean yeah it's definitely lighter you can at least walk and not get slammed but I subjit I'm going to start with you I I wanted to have you as the the tail end here because cause you participated in the analyst sessions you've been watching this event from from the first moment and now you've got four days of the Kool-Aid injection but you're also talking to customers developers Partners the ecosystem where do you want to go what's your big takeaways I think big takeaways that Amazon sort of innovation machine is chugging along they are I was listening to some of the accessions and when I was back to my room at nine so they're filling the holes in some areas but in some areas they're moving forward there's a lot to fix still it doesn't seem like that it seems like we are done with the cloud or The Innovation is done now we are building at the millisecond level so where do you go next there's a lot of room to grow on the storage side on the network side uh the improvements we need and and also making sure that the software which is you know which fits the hardware like there's a specialized software um sorry specialized hardware for certain software you know so there was a lot of talk around that and I attended some of those sessions where I asked the questions around like we have a specialized database for each kind of workload specialized processes processors for each kind of workload yeah the graviton section and actually the the one interesting before I forget that the arbitration was I asked that like why there are so many so many databases and IRS for the egress costs and all that stuff can you are you guys thinking about reducing that you know um the answer was no egress cost is not a big big sort of uh um show stopper for many of the customers but but the from all that sort of little discussion with with the folks sitting who build these products over there was that the plethora of choice is given to the customers to to make them feel that there's no vendor lock-in so if you are using some open source you know um soft software it can be on the you know platform side or can be database side you have database site you have that option at AWS so this is a lot there because I always thought that that AWS is the mother of all lock-ins but it's got an ecosystem and we're going to talk about exactly we'll talk about Stu what's working within AWS when you talk to customers and where are the challenges yeah I I got a comment on open source Dave of course there because I mean look we criticized to Amazon for years about their lack of contribution they've gotten better they're doing more in open source but is Amazon the mother of all lock-ins many times absolutely there's certain people inside Amazon I'm saying you know many of us talk Cloud native they're like well let's do Amazon native which means you're like full stack is things from Amazon and do things the way that we want to do things and you know I talk to a lot of customers they use more than one Cloud Dave and therefore certain things absolutely I want to Leverage The Innovation that Amazon has brought I do think we're past building all the main building blocks in many ways we are like in day two yes Amazon is fanatically customer focused and will always stay that way but you know there wasn't anything that jumped out at me last year or this year that was like Wow new category whole new way of thinking about something we're in a vocals last year Dave said you know we have over 200 services and if we listen to you the customer we'd have over two thousand his session this week actually got some great buzz from my friends in the serverless ecosystem they love some of the things tying together we're using data the next flywheel that we're going to see for the next 10 years Amazon's at the center of the cloud ecosystem in the IT world so you know there's a lot of good things here and to your point Dave the ecosystem one of the things I always look at is you know was there a booth that they're all going to be crying in their beer after Amazon made an announcement there was not a tech vendor that I saw this week that was like oh gosh there was an announcement and all of a sudden our business is gone where I did hear some rumbling is Amazon might be the next GSI to really move forward and we've seen all the gsis pushing really deep into supporting Cloud bringing workloads to the cloud and there's a little bit of rumbling as to that balance between what Amazon will do and their uh their go to market so a couple things so I think I think we all agree that a lot of the the announcements here today were taping seams right I call it and as it relates to the mother of all lock-in the reason why I say that it's it's obviously very much a pejorative compare Oracle company you know really well with Amazon's lock-in for Amazon's lock-in is about bringing this ecosystem together so that you actually have Choice Within the the house so you don't have to leave you know there's a there's a lot to eat at the table yeah you look at oracle's ecosystem it's like yeah you know oracle is oracle's ecosystem so so that is how I think they do lock in customers by incenting them not to leave because there's so much Choice Dave I agree with you a thousand I mean I'm here I'm a I'm a good partner of AWS and all of the partners here want to be successful with Amazon and Amazon is open to that it's not our way or get out which Oracle tries how much do you extract from the overall I.T budget you know are you a YouTube where you give the people that help you create a large sum of the money YouTube hasn't been all that profitable Amazon I think is doing a good balance of the ecosystem makes money you know we used to talk Dave about you know how much dollars does VMware make versus there um I think you know Amazon is a much bigger you know VMware 2.0 we used to think talk about all the time that VMware for every dollar spent on VMware licenses 15 or or 12 or 20 were spent in the ecosystem I would think the ratio is even higher here sarbji and an Oracle I would say it's I don't know yeah actually 1 to 0.5 maybe I don't know but I want to pick on your discussion about the the ecosystem the the partner ecosystem is so it's it's robust strong because it's wider I was I was not saying that there's no lock-in with with Amazon right AWS there's lock-in there's lock-in with everything there's lock-in with open source as well but but the point is that they're they're the the circle is so big you don't feel like locked in but they're playing smart as well they're bringing in the software the the platforms from the open source they're picking up those packages and saying we'll bring it in and cater that to you through AWS make it better perform better and also throw in their custom chips on top of that hey this MySQL runs better here so like what do you do I said oh Oracle because it's oracle's product if you will right so they are I think think they're filing or not slenders from their go to market strategy from their engineering and they listen to they're listening to customers like very closely and that has sort of side effects as well listening to customers creates a sprawl of services they have so many services and I criticized them last year for calling everything a new service I said don't call it a new service it's a feature of a existing service sure a lot of features a lot of features this is egress our egress costs a real problem or is it just the the on-prem guys picking at the the scab I mean what do you hear from customers so I mean Dave you know I I look at what Corey Quinn talks about all the time and Amazon charges on that are more expensive than any other Cloud the cloud providers and partly because Amazon is you know probably not a word they'd use they are dominant when it comes to the infrastructure space and therefore they do want to make it a little bit harder to do that they can get away with it um because um yeah you know we've seen some of the cloud providers have special Partnerships where you can actually you know leave and you're not going to be charged and Amazon they've been a little bit more flexible but absolutely I've heard customers say that they wish some good tunning and tongue-in-cheek stuff what else you got we lay it on us so do our players okay this year I think the focus was on the upside it's shifting gradually this was more focused on offside there were less talk of of developers from the main stage from from all sort of quadrants if you will from all Keynotes right so even Werner this morning he had a little bit for he was talking about he he was talking he he's job is to Rally up the builders right yeah so he talks about the go build right AWS pipes I thought was kind of cool then I said like I'm making glue easier I thought that was good you know I know some folks don't use that I I couldn't attend the whole session but but I heard in between right so it is really adopt or die you know I am Cloud Pro for last you know 10 years and I think it's the best model for a technology consumption right um because of economies of scale but more importantly because of division of labor because of specialization because you can't afford to hire the best security people the best you know the arm chip designers uh you can't you know there's one actually I came up with a bumper sticker you guys talked about bumper sticker I came up with that like last couple of weeks The Innovation favorite scale they have scale they have Innovation so that's where the Innovation is and it's it's not there again they actually say the market sets the price Market you as a customer don't set the price the vendor doesn't set the price Market sets the price so if somebody's complaining about their margins or egress and all that I think that's BS um yeah I I have a few more notes on the the partner if you you concur yeah Dave you know with just coming back to some of this commentary about like can Amazon actually enable something we used to call like Community clouds uh your companies like you know Goldman and NASDAQ and the like where Industries will actually be able to share data uh and you know expand the usage and you know Amazon's going to help drive that API economy forward some so it's good to see those things because you know we all know you know all of us are smarter than just any uh single company together so again some of that's open source but some of that is you know I think Amazon is is you know allowing Innovation to thrive I think the word you're looking for is super cloud there well yeah I mean it it's uh Dave if you want to go there with the super cloud because you know there's a metaphor for exactly what you described NASDAQ Goldman Sachs we you know and and you know a number of other companies that are few weeks at the Berkeley Sky Computing paper yeah you know that's a former supercloud Dave Linthicum calls it metacloud I'm not really careful I mean you know I go back to the the challenge we've been you know working at for a decade is the distributed architecture you know if you talk about AI architectures you know what lives in the cloud what lives at the edge where do we train things where do we do inferences um locations should matter a lot less Amazon you know I I didn't hear a lot about it this show but when they came out with like local zones and oh my gosh out you know all the things that Amazon is building to push out to the edge and also enabling that technology and software and the partner ecosystem helps expand that and Pull It in it's no longer you know Dave it was Hotel California all of the data eventually is going to end up in the public cloud and lock it in it's like I don't think that's going to be the case we know that there will be so much data out at the edge Amazon absolutely is super important um there some of those examples we're giving it's not necessarily multi-cloud but there's collaboration happening like in the healthcare world you know universities and hospitals can all share what they're doing uh regardless of you know where they live well Stephen Armstrong in the analyst session did say that you know we're going to talk about multi-cloud we're not going to lead with it necessarily but we are going to actually talk about it and that's different to your points too than in the fullness of time all the data will be in the cloud that's a new narrative but go ahead yeah actually Amazon is a leader in the cloud so if they push the cloud even if they don't say AWS or Amazon with it they benefit from it right and and the narrative is that way there's the proof is there right so again Innovation favorite scale there are chips which are being made for high scale their software being tweaked for high scale you as a Bank of America or for the Chrysler as a typical Enterprise you cannot afford to do those things in-house what cloud providers can I'm not saying just AWS Google cloud is there Azure guys are there and few others who are behind them and and you guys are there as well so IBM has IBM by the way congratulations to your red hat I know but IBM won the award um right you know very good partner and yeah but yeah people are dragging their feet people usually do on the change and they are in denial denial they they drag their feet and they came in IBM director feed the cave Den Dell drag their feed the cave in yeah you mean by Dragon vs cloud deniers cloud deniers right so server Huggers I call them but they they actually are sitting in Amazon Cloud Marketplace everybody is buying stuff from there the marketplace is the new model OKAY Amazon created the marketplace for b2c they are leading the marketplace of B2B as well on the technology side and other people are copying it so there are multiple marketplaces now so now actually it's like if you're in in a mobile app development there are two main platforms Android and Apple you first write the application for Apple right then for Android hex same here as a technology provider as and I I and and I actually you put your stuff to AWS first then you go anywhere else yeah they are later yeah the Enterprise app store is what we've wanted for a long time the question is is Amazon alone the Enterprise app store or are they partner of a of a larger portfolio because there's a lot of SAS companies out there uh that that play into yeah what we need well and this is what you're talking about the future but I just want to make a point about the past you talking about dragging their feet because the Cube's been following this and Stu you remember this in 2013 IBM actually you know got in a big fight with with Amazon over the CIA deal you know and it all became public judge wheeler eviscerated you know IBM and it ended up IBM ended up buying you know soft layer and then we know what happened there and it Joe Tucci thought the cloud was Mosey right so it's just amazing to see we have booksellers you know VMware called them books I wasn't not all of them are like talking about how great Partnerships they are it's amazing like you said sub GC and IBM uh with the the GSI you know Partnership of the year but what you guys were just talking about was the future and that's what I wanted to get to is because you know Amazon's been leading the way I I was listening to Werner this morning and that just reminded me of back in the days when we used to listen to IBM educate us give us a master class on system design and decoupled systems and and IO and everything else now Amazon is you know the master educator and it got me thinking how long will that last you know will they go the way of you know the other you know incumbents will they be disrupted or will they you know keep innovating maybe it's going to take 10 or 20 years I don't know yeah I mean Dave you actually you did some research I believe it was a year or so ago yeah but what will stop Amazon and the one thing that worries me a little bit um is the two Pizza teams when you have over 202 Pizza teams the amount of things that each one of those groups needs to take care of was more than any human could take care of people burn out they run out of people how many amazonians only last two or three years and then leave because it is tough I bumped into plenty of friends of mine that have been you know six ten years at Amazon and love it but it is a tough culture and they are driving werner's keynote I thought did look to from a product standpoint you could say tape over some of the seams some of those solutions to bring Beyond just a single product and bring them together and leverage data so there are some signs that they might be able to get past some of those limitations but I still worry structurally culturally there could be some challenges for Amazon to keep the momentum going especially with the global economic impact that we are likely to see in the next year bring us home I think the future side like we could talk about the vendors all day right to serve the community out there I think we should talk about how what's the future of technology consumption from the consumer side so from the supplier side just a quick note I think the only danger AWS has has that that you know Fred's going after them you know too big you know like we will break you up and that can cause some disruption there other than that I think they they have some more steam to go for a few more years at least before we start thinking about like oh this thing is falling apart or anything like that so they have a lot more they have momentum and it's continuing so okay from the I think game is on retail by the way is going to get disrupted before AWS yeah go ahead from the buyer's side I think um the the future of the sort of Technology consumption is based on the paper uh use and they actually are turning all their services to uh they are sort of becoming serverless behind the scenes right all analytics service they had one service left they they did that this year so every service is serverless so that means you pay exactly for the amount you use the compute the iops the the storage so all these three layers of course Network we talked about the egress stuff and that's a problem there because of the network design mainly because Google has a flatter design and they have lower cost so so they are actually squeezing the their their designing this their services in a way that you don't waste any resources as a buyer so for example very simple example when early earlier In This Cloud you will get a VM right in Cloud that's how we started so and you can get 20 use 20 percent of the VM 80 is getting wasted that's not happening now that that has been reduced to the most extent so now your VM grows as you grow the usage and if you go higher than the tier you picked they will charge you otherwise they will not charge you extra so that's why there's still a lot of instances like many different types you have to pick one I think the future is that those instances will go away the the instance will be formed for you on the fly so that is the future serverless all right give us bumper sticker Stu and then Serb G I'll give you my quick one and then we'll wrap yeah so just Dave to play off of sharp G and to wrap it up you actually wrote about it on your preview post for here uh serverless we're talking about how developers think about things um and you know Amazon in many ways you know is the new default server uh you know for the cloud um and containerization fits into the whole serverless Paradigm uh it's the space that I live in uh you know every day here and you know I was happy to see the last few years serverless and containers there's a blurring a line and you know subject we're still going to see VMS for a long time yeah yeah we will see that so give us give us your book Instagram my number six is innovation favorite scale that's my bumper sticker and and Amazon has that but also I I want everybody else to like the viewers to take a look at the the Google Cloud as well as well as IBM with others like maybe you have a better price to Performance there for certain workloads and by the way one vendor cannot do it alone we know that for sure the market is so big there's a lot of room for uh Red Hats of the world and and and Microsoft's the world to innovate so keep an eye on them they we need the competition actually and that's why competition Will Keep Us to a place where Market sets the price one vendor doesn't so the only only danger is if if AWS is a monopoly then I will be worried I think ecosystems are the Hallmark of a great Cloud company and Amazon's got the the biggest and baddest ecosystem and I think the other thing to watch for is Industries building on top of the cloud you mentioned the Goldman Sachs NASDAQ Capital One and Warner media these all these industries are building their own clouds and that's where the real money is going to be made in the latter half of the 2020s all right we're a wrap this is Dave Valente I want to first of all thank thanks to our great sponsors AWS for for having us here this is our 10th year at the cube AMD you know sponsoring as well the the the cube here Accenture sponsor to third set upstairs upstairs on the fifth floor all the ecosystem partners that came on the cube this week and supported our mission for free content our content is always free we try to give more to the community and we we take back so go to thecube.net and you'll see all these videos go to siliconangle com for all the news wikibon.com I publish weekly a breaking analysis series I want to thank our amazing crew here you guys we have probably 30 35 people unbelievable our awesome last session John Walls uh Paul Gillen Lisa Martin Savannah Peterson John Furrier who's on a plane we appreciate Andrew and Leonard in our ear and all of our our crew Palo Alto Boston and across the country thank you so much really appreciate it all right we are a wrap AWS re invent 2022 we'll see you in two weeks we'll see you two weeks at Palo Alto ignite back here in Vegas thanks for watching thecube the leader in Enterprise and emerging Tech coverage [Music]

Published Date : Dec 2 2022

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Ganesh Pai, Uptycs | AWS re:Invent 2022


 

(upbeat music) >> Hello, fellow cloud nerds and welcome back to AWS re:Invent here in a beautiful sin city. We are theCUBE. My name is Savannah Peterson, joined by my dear colleague and co-host Paul Gillon. Paul, last segment. >> Good thing too. >> Of our first re:Invent. >> A good thing too 'cause I think you're going to lose your voice after this one. >> We are right on the line. (laughter) You can literally hear it struggling to come out right now. But that doesn't mean that the conversation we're going to have is not just as important as our first or our middle interview. Very excited to have Ganesh from Uptycs with us today. Ganesh, welcome to the show. >> Savannah and Paul, thank you for having me here. >> It's a pleasure. I can tell from your smile and your energy. You're like us, you've been having a great time. How has the show been for you so far? >> Tremendous. Two reasons. One, we've had great parties since Monday night. >> Yes. Love that. >> The turnout has been fantastic. >> You know, honestly you're the first guest to bring up the party side of this. But it is such, and obviously there's a self-indulgence component of that. But beyond the hedonism. It is a big part of the networking in the community. And I love that you had a whiskey tasting. Paul and I will definitely be at the next one that you have. In case folks aren't familiar. Give us the Uptycs pitch. >> So we are a Boston based venture. What we provide is cloud infrastructure security. I know if you raise your hand. >> Hot topic. >> Yeah, hot topic obviously in given where we are. But we have a unique way of providing visibility into workloads from inside the workload. As well as by connecting to the AWS control plane. We cover the entire Gartner acronym soup, they call it as CNAP. Which is cloud native application protection platform. That's what we do. >> Now you provide cloud infrastructure security. I thought the cloud providers did that. >> Cloud providers, they provide elements of it because they can only provide visibility from outside in. And if you were to take AWS as an example they give you only at an account level. If you want to do things at an organization where you might have a thousand accounts. You're left to fend to yourself. If you want to span other cloud service providers at the same time. Then you're left to fend to yourself. That's why technologies like us exist. Who can not only span across accounts but go across cloud and get visibility into your workload. >> Now we know that the leading cause of data loss in the cloud or breaches if you'll call them, is misconfiguration. Is that something that you address as well? >> Yes. If you were to look at the majority of the breaches they're due to two reasons. One, due to arguably what you can call as vulnerabilities, misconfigurations, and compliance related issues. Or the second part, things related to like behavioral nature. Which are due to threats. Which then result in like some kind of data loss. But misconfiguration is a top issue and it's called a cloud security posture management. Where once you scope and assess what's the extent of misconfigurations. Maybe there's a chance that you go quickly remediate it. >> So how do you address that? >> Oh, yeah. >> How does that work? So if you were to look at AWS and if you were to think of it as orchestration plane for your workload and services. They provide a API. And this API allows you to get visibility into what's your configuration looking like. And it also allows you to like figure out on an ongoing basis. If there are any changes to your configurations. And usually when you start with a baseline of configuration and as a passage of time. Is where misconfigurations come into play. By understanding the full stream of how it's been configured and how changes are occurring. You get the chance to like go remediate any kind of misconfigure and hence vulnerabilities from that. >> That was a great question Paul. And I'm sure, I mean people want to do that. 23 billion was invested in cybersecurity in 2021 alone, casual dollar amount. I can imagine cybersecurity is a top priority for all of your customers. Probably most of the people on the show floor. How quickly does that mean your team has to scale and adapt given how smart attacks and various things are getting on the dark side of things? >> Great question. The biggest bigger problem than what we are solving for scale is the shortage of people. There's the shortage of people who actually know. >> I was curious about that. Yeah. >> So a shortage of people who understand how to configure it. Let alone people who can secure it like with technology like ours, right? So if you go in that pecking order of pull. It's people and organizations like us exist. Such that at scale you can identify these changes. And help enable those people to quickly scope and assess what's wrong. And potentially help them remediate before it really goes out of control. (metal clinking) >> This is the so-called XDR part of your business, right? >> Yes. So there are two parts. One is around the notion of auditing and compliance and getting visibility. Like the first question that you asked around misconfiguration. And that's one part what we do from the control plane of the cloud. The second part is more behavioral in nature. It results from having visibility into the actual workload. For example, if there's been a misconfiguration. If it's been exploited. You then want to reduce the type well time to figure out like. What really is happening in case there's something potentially nefarious and malicious activity going on. That's the part where XDR (metal clinking) or CWPP comes into play where it's basically called as detection and response of cloud workload protection. >> And how is, it's a fairly new concept, XDR. How is the market taking to it? How popular is this with the customer? >> XDR is extremely popular. So much so that thanks to Gartner and other top analysts. It's become like a catchall for a whole bunch of things. So it's popularity is incredibly on the rise. However, there are elements of XDR the last two part detection and response. Which are like very crucial. X could stand for whatever it is it's extended version. As applied to cloud there's a bunch of things you can do as applied to like laptops. There's a bunch of things it can do. Where we fit into the equation is. Especially from a AWS or a cloud-centric perspective. If the crown jewels of software are developed on a laptop. And the journey of the software is from the laptop to the cloud. That's the arc that we protect. That's where we provide the visibility. >> Mm. >> Wow, that's impressive. So I imagine you get to see quite a few different trends. Working with different customers across the market. What do you think is coming next? How are you and your brilliant team adapting for an ever-changing space? (nails tapping) >> That's a great question. And this is what we are seeing especially with some of our large barrier customers. There's a notion of what's emerging what's called a security as infrastructure. >> Mm. >> Unlike security traditionally being like an operational spend. There's a notion investing in that. Look, if you're going to be procuring technology from AWS as infrastructure. What else will you do to secure it? And that's the notion that that's really taking off. >> Nice. >> You are an advocate of what you call shift up the shift up approach to security. I haven't heard that term before. What is shift? >> Me either. >> I sure have heard of shift left and shift right? >> Yes. >> But what is shift up? >> Great question. So for us, given the breadth of what's possible. And the scale at which one needs to do things. The traditional approach has been shift left where you try to get into like the developer side of laptops. Which is what we do. But if you were to look at it from the perspective that the scale at which these changes occur. And for you to figure out if there is anything malicious in there. You then need to look across it using observability techniques. Which means that you take a step up and look across the complete spectrum. From where the software is developed to where it's deployed. And that's what we call as shift up security. Taking it up like one level notch and looking at it using a telemetry driven approach. >> Yeah, go for it. >> So telemetry driven. So do you integrate with the observability platforms that your customers are using? >> Yeah, so we've taken a lot of cues and IP from observability techniques. Which are traditionally applied to like numerical approaches to figuring out if things are changing. Because there's a number which tells you. And we've applied that to like state related changes. We use similar approach, but we don't look at numbers. We look at what's changing and then the rate of change. And what's actually changing allows us to figure out if there's something malicious. And the only way you can do it at scale by getting the telemetry and not doing it on the actual workload. >> I'm curious, I'm taking, this is maybe your own thought leadership moment. But I as we adapt to nefarious things. Love your use of the word nefarious. Despite folks investing in cybersecurity. I mean the VCs are obviously funding all these startups. But not, but beyond that it is a, it's a huge priority. Breaches still happen. >> Yes. >> And they still happen all the time. They happen every day, every second. There's probably multiple breaches happen. I'm sure there are multiple breaches happening right now. Do you think we'll get to a point where things are truly secure and these breaches don't continue to happen? >> I'd love to say that (crowd cheering) the short answer is no. >> Right? (laughing) >> And this is where there are two schools of thought. You can always try to figure out is there a lead up? With a high degree of conviction that you can say there's something malicious? The second part is you figure out like once you've been breached. How do you reduce the time by like figuring out your dwell time and like meantime to know. >> Nice. So we have a bit of a challenge. I'm going to put his in the middle of this segment. >> Oh, okay. >> I feel like spicing it up for our last one. >> All right. >> I'm feeling a little zesty. >> All right. >> We've been giving everyone a challenge. This is your 30 seconds of thought leadership. Your hot take on the most important theme for, for you coming out of the show and looking towards 2023. >> For us, the most important thing coming out of the show is that you need to get visibility across your cloud from two perspectives. One is from your workload. Second, in terms of protecting your identity. You need to protect your workload. And you need to protect your identity. And then you need to protect the rest of the services. Right? So identity is probably the next perimeter in conjunction with the workload. And that is the most important theme. And we see it consistent in our customer conversations out here. >> Now when you say identity are you referring to down to the individual user level? >> At a cloud level, when you have both bots as well as humans interacting with cloud and you know bringing up workloads and bringing them down. The potential things which can go wrong due to like automated accounts. You know, going haywire. Is really high. And if some privileges are leaked which are meant only for automation. Get into the hands of people they could do inflict a lot of damage, right? So understanding the implications of IAM in the realm of cloud is extremely important. >> Is this, I thought zero trust was supposed to solve for that. How, where does zero trust fall short? >> So zero trust is a bigger thing. It could be in the context of someone trying to access services from their laptop. To like a, you know email exchange or something internal >> Hm. >> on the internet. In a similar way, when you use AWS as a provider. You've got like a role and then you've got like privileges associated with the role. When your identity is asserted. We need to make sure that it's actually indeed you. >> Mm. >> And there's a bunch of analytics that we do today. Allow us to like get that visibility. >> Talk about the internal culture. I'm going to let you get a little recruiting sound bite. >> Yes. >> Out of this interview. What, how big is the team? What's the vibe like? Where are you all based? >> So we are based in Boston. These days we are globally distributed. We've got R and D centers in Boston. We've got in two places in India. And we've got a distributed workforce across the US. Since pre-pandemic to now we've like increased four X or five X from around 60 employees to 300 plus. And it's a very. >> Nicely done. >> We have a very strong ethos and it's very straightforward. We are very engineering product driven when it comes to innovation. Engineering driven when it comes to productivity. But we are borderline maniacal about customer experience. And that's what resulted in our success today. >> Something that you have in common with AWS. >> I would arguably say so, yes. (laughter) Thank you for identifying that. I didn't think of it that way. But now that you put it, yes. >> Yeah, I think. One of the things that I've loved about the whole show. And I am curious if you felt this way too. So much community first, customer first, behavior here. >> Yeah. >> Has that been your take as well? >> Yes, very much so. And that's reflected in the good fortune of our customer engagement. And if you were to look at our. Where has our growth come from? Despite the prevalent macroeconomic conditions. All our large customers have doubled on us because of the experience we provide. >> Ganesh, it has been absolutely fantastic having you on theCUBE. Thank you so much for joining us today. >> Yes, thank you. And if I may say one last thing? >> Of course you can. >> As, a venture, we've put together a new program. Especially for AWS Re:Invent. And it allows people to experience everything that Uptycs has to offer up to a thousand endpoints for a dollar. It's called as the Uptyc Secret menu. >> Woo. >> Go to Uptycsecretmenu.com and you'd be available to avail that until the end of the year. >> I'm signing up right now. >> I know. I was going to say, I feel like that's the best deal of reinvent. That's fantastic Ganesh. >> Yes. >> Well again, thank you so much. We look forward to our next conversation. Can't wait to see how many employees you have then. As a result of this wonderful recruitment video that we've just. >> We hope to nominally double. Thank you for having me here. (laughter) >> Absolutely. And thank all of you for tuning into our over 100 interviews here at AWS re:Invent. We are in Las Vegas, Nevada. Signing off for the last time with Paul Gillon. I'm Savannah Peterson. You're watching theCUBE, the leader in high tech coverage. (upbeat music fading) (upbeat music fading)

Published Date : Dec 2 2022

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We are theCUBE. 'cause I think you're going to We are right on the line. thank you for having me here. How has the show been for you so far? One, we've had great at the next one that you have. I know if you raise your hand. We cover the entire Gartner Now you provide cloud And if you were to take AWS as an example data loss in the cloud or breaches If you were to look And it also allows you to like Probably most of the for scale is the shortage of people. I was curious about that. So if you go in that of the cloud. How is the market taking to it? is from the laptop to the cloud. How are you and your brilliant team And this is what we are seeing And that's the notion that of what you call And for you to figure out So do you integrate And the only way you can do it I mean the VCs are obviously Do you think we'll get the short answer is no. that you can say there's I'm going to put his in the I feel like spicing for you coming out of And you need to protect your identity. of IAM in the realm of cloud supposed to solve for that. It could be in the context when you use AWS as a provider. of analytics that we do today. I'm going to let you get What, how big is the team? And it's a very. it comes to innovation. Something that you have But now that you put it, yes. And I am curious if you felt this way too. And if you were to look at our. Thank you so much for joining us today. And if I may say one last thing? And it allows people to Go to Uptycsecretmenu.com the best deal of reinvent. how many employees you have then. Thank you for having me here. And thank all of you for tuning

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Garrett Lowell, Console Connect | AWS re:Invent 2022


 

(gentle music) >> Good afternoon, cloud community and welcome back to fabulous Las Vegas, Nevada. We are at AWS re:Invent. It's our fourth day, it's in the afternoon. We've got two more segments left. This is a serious marathon, but it's so exciting, it's kept my brain super curious. I'm Savannah Peterson, joined by Paul Gillan today. Paul- >> Hello Savannah. >> Are you as excited about how much we've learned this week as I am? >> I am. It's just taking, my mind is just bursting with all the new information I've absorbed over the last three days. Amazing talking to all these smart people. >> It has really been so cool. >> And learning about all the permutations that we to think about cloud but there are so many businesses that have been built around the cloud, around making the cloud easier to use, supporting cloud as our next guest can talk about, that there's this whole ecosystem element that we don't hear about so much, but it's very much the foundation of the people who are here. >> Speaking of ecosystem, our next guest, please welcome Garrett to the show. Runs Ecosystem for Console Connect. How you doing Eric? >> I'm doing very well. >> Savannah: Garrett, sorry. Excuse me. >> No worries. >> Few names on the show today. >> Garrett: I'm sure. >> I do know your name, my mouth just doesn't want to, just doesn't want to participate today. Have you had a great show so far? >> It's been fantastic. You know, the AWS re:Invent show has always been a fantastic event, so. >> You're a veteran. You're also a CUBE alumni, which is great. >> Yes. Thank you for having me back. Thank you for your time. I most appreciated it. >> Yeah. We love having you. It's going to be great. We'll, we'll try and do even better each time we have you on the show. So just in case those listening are unfamiliar with Console Connect, give us the pitch. >> Okay, so Console Connect is our software defined interconnect platform. We also provide what we call network as a service. This allows our customers and partners to take advantage of our global private network on a pay as you go basis. Scalable and flexible. When you're not using the service, you can turn it off. So you only pay as you go. >> What a novel idea. >> Yes, yes. In the past you would have to have a year or multi-year contract. So we're making our services match cloud offerings around the world. The platform itself is in more than a thousand data centers all around the globe. >> Savannah: Just a couple. >> Yes, just a few. We have about 45 terabits of network behind it. It's all on our private network, so none of it's accessible via the public internet and we have a meeting place which allows our existing customers and partners to reach out across the platform and share services. So one customer needs to subscribe to another customer services, they can do so right across the platform on a pay as to go basis. So it's been very exciting for us. It's been very fast, it seems to me, for the past five or six years that we've had the service. >> At what point in their cloud journey do customers typically realize they need a service like yours? If the bandwidth they're getting, their native bandwidth they're getting is insufficient. >> Yeah, and I think that's a great question. I think the customers themselves have seen a serious disconnect between their direct connections to the cloud service providers where the cloud service providers are billing by the minute. And a traditional telecommunications connection is built by the year or multi years and then you really lose control over your cloud connection when you forget about it, right? Because service is always up. The connection's always up. >> Yeah. >> And a lot of individuals in a company may have access to the cloud, that cloud service, provider service. And next thing you know, you have a runaway group of services that are running that you're paying for and you don't really realize it 'cause the connection's up, you've already paid the connection the cloud service is up, you've already paid for it. >> So how do businesses get better control over that spend or how do you help them? >> Yeah, so how we help them is our service is able to be turned off when it's not in use. So in the event that you don't need the service over a weekend or over a month, you can just turn it off and you're not paying for that. >> It sounds so simple but it actually is kind of revolutionary in the industry which is why I keep coming back to it. It's great. So we've heard a lot about hybrid cloud, multicloud. How is this increasing the complexity for customers? >> Well I think the complexity for customers has increased due to the fact that you have a multicloud requirement or you have multiple teams accessing your cloud service provider and there's no one really managing it from a central perspective. >> Savannah: They can definitely get siloed really easy. >> Yeah, and then it runs away from you and the next thing you know, you start to look at the monthly bills. But generally that happens on an annual basis. If any companies like mine, you're doing your annual reconciliation of your bills and that's when you notice something's not right. >> Yeah, definitely. I can actually see a Slack message I got once, multiple times probably. Is anyone using this service? Why does it cost us that? That's exactly what you're talking about. >> Do you integrate with the Amazon Management Console or is it a separate service? >> It's, our service is a separate service. We are APId in with AWS. You do have a single console from our platform to manage your connections to the cloud. And then once you are connected in, you would still need to use the AWS console to manage your service. They're very, let's just say no one is offering a remote console third party console yet for AWS or any other cloud service for that matter. >> How about for hybrid cloud is obviously the way, you know, the way the industry is going. How do you enable companies to manage their hybrid cloud environments more intelligently? >> Yeah, and that's another great question. We allow that, you know, we're a global company. We have global access around the world. It includes not only traditional telecommunication services but also includes satellite service as well as 5G and LTE capability to the platform. So in the event that someone is in a hyper cloud situation, they have a lot of capability to enable their services. >> You talked about network as a service, and I, we haven't had a chance to dig into it. So tell me a little bit more. How does, how can this help reduce egress charges? How, are people excited when they hear network as a service? Where are we off at on that hype curve? >> Yeah, I think it's low on the excitement scale. >> Savannah: Yeah. >> You know, network has become somewhat of a commodity in the world, like electricity or water, you know, for the most of the world. And so network as a service, what it has enabled is it has enabled the customers more control over what they're doing. 'Cause in the past, you would need weeks, if not months to get services installed. And then if you needed to make a change to that service to increase it or decrease it in accordance to your requirements, that might take a couple of days at the soonest and you know, the Console Connect platform now changed that down to a few minutes. So within a few minutes, you can enable services, turn it up, turn it down, scale up, scale down. >> Savannah: Talk about time to value. >> There's no equipment installation required? >> No, it is our private network and so there must be a direct connection to it. It's not available over the public internet. Generally, a customer will connect to us via a cross connect at a data center or they can bring in a local loop. Or our existing customers, we just flip a little switch, so to speak, software wise, and we give them access to the platform from their existing services. >> Do you work with co-location interconnects as well? >> Exactly, yes. And in fact, you can purchase those services across our platform with a lot of the co-location service providers. >> So if I'm already using a co-lo, I can deploy your service directly from that co-lo. >> Yes. Yes. >> That's very convenient. >> That is very convenient. (laughs) >> You also mentioned the ability interconnect between customers. So your customers can actually connect to each other and conduct transactions or integrate their applications. Talk about how that works. >> Yeah, so for instance, let's say you are a customer that's taking advantage of our platform and you find your network is under a DDoS attack. You can go into our meeting place, connect to one of our cloud service providers who specializes in DDoS mitigation, spin up a connection to them within a few minutes, and immediately, you can start taking care of your DDoS problem. And once it's taken care of, you turn it down. Now those types of services that are subscription based are via API into our platform so we can settle the bill for our customer on behalf of that service provider or the service provider themselves can bill that customer depending on how they want to set it up. So it's very flexible. >> It's really clever, too. I mean, especially in an instance like you just mentioned in that example, that's a moment of panic and high stress and high tension. The last thing you want to be thinking about is what's the right service provider? How quickly can I get this up and running? If I can just couple clicks, couple lines of code perhaps, or even just through the portal, be able to do it, it's pretty powerful. You mentioned that Console Connect, and I want to talk about this 'cause it's clear you care about the user experience, the community and Console Connect came out of LinkedIn DNA and you mentioned there's a social component to the platform as well. Can you tell me a little bit more about that? >> Yes, thank you for that. Yeah, so you can, as a customer or a partner, you can market directly to others on the platform using our meeting place. And you have the ability to reach out directly to people across the platform, send them a message. You have the ability to post articles, blog in one of our sections. And then the other one, you can actually go in and see all the latest activity in the platform. You can see who's the newest companies to join Console Connect. >> Savannah: Oh wow, cool. >> How do I reach out to them? And then that gives you the ability to begin either marketing across the platform or direct marketing to someone or directly just reach out and connect with them and say hey, we want to set a bilateral partnership with you. You know, how do we do that? So it's very flexible. >> Savannah: Yeah. >> Can I connect my systems to others? So if I want to plug into their eCommerce system so I can fulfill orders taken through their eCommerce system, can I enable that kind of connection? >> Oh, we're not there yet. It is coming, but we're just not there yet. >> What are the complexities? >> A lot of that is a trust issue. >> Yeah. >> You know, when you're dealing with across the globe, there are regulations in every location that must be adhered to. A lot of that is security and privacy related. And we must make sure that we are adhering to all the local regulations wherever we are. >> So it's not the technology, it's a problem, really. It's the- >> It's a regulatory issue, yeah. So the technology is there and I would say that the rest is following, it's just, it's slow when you're dealing with permits and with compliance. >> I also want to ask you, our notes here mention egress charges, which are a niggling pain point for a lot of customers. They have to pay to get their data of the cloud. How do you help with that problem? >> So how we help with this is first, we get a discount from our partners, our cloud partners, including AWS, and we pass that on to the customers. The other way is you have a full visibility of which connections you have live into those partners and you can manage that much easier through the single, I would say view. Of all of your connections. >> Savannah: Yeah. >> You can see all of your cloud connections right in the one view. And then you can do a little more digging and say are we using these, you know? Because a lot of times, you have projects that spin up and then someone forgets to spin them back down. So this helps give you that single view. But again, we get the discount that we are happy to pass on as well. >> Which is a win-win for everyone. I've using a tab analogy all show, we all we want it in one place, one tab, not all the tabs. >> Yes. I think network management and service management in any enterprise or partnership company is a real drain on resources. >> Oh yeah. And it's a waste of money. >> Garrett: Yeah. And if you're not managing correctly, yeah, you get the thing on the money. >> Are you an alternative to the direct connect services from the major cloud providers or are you a compliment to them? >> We're not competing with them, we're partnered. And so we don't see ourselves as an alternative. A lot of times, our customers come to us and they want to direct connect in a location where perhaps AWS isn't. >> Paul: Doesn't have a point of presence. >> Exactly. Right. We give them that flexibility of, yes you can directly connect here. And then the other approach that we like to take is we like to give our customers the choice of not only data center, but also region. So a lot of times egress charges are can be calculated across regions as well and that can really add up for our customer. Whereas if you have multiple egress locations, you're not transferring data across a region on the AWS platform or another cloud service platform. You can egress at that location and then take it across your own network or take it across our network and then your egress charges will be more reasonable. >> That's, it's convenient. Smart! You're making people's jobs optimized and easier as well as their stack and all the tools that they're using. It's fantastic. All right Garrett, we've got a new challenge here on theCUBE at re:Invent. >> Garrett: All right. >> It's probably different from the last time you were on theCUBE. We're looking for your 30 second hot take, your thought leadership moment. What's the biggest theme coming out of the show or for you as we look into 2023? >> Well, for in 30 seconds- >> Savannah: Yeah, casual, right? >> No pressure. >> Savannah: No big deal. >> No, so with Console Connect, you know, we are around the globe. I know that a lot of companies at AWS are, some are regional, some are global. And we have the ability to cover both. We can do either regional or global or a hybrid of those. We also have a hybrid approach on different types of services. And so the flexibility, scalability, reliability, and the lowered cost of egress with Console Connect is a win all around. You can't lose with it. >> I love it. You're meeting customers where they are. Garrett, it was fantastic to have you back on theCUBE. We look forward to your third cameo. >> Thank you very much. I appreciate your time. Thank you for having Console Connect on. >> Hey, absolutely. We look forward to continuing to watch and hopefully tell that story as well. And thank all of you for tuning in to day four of AWS's re:Invent coverage in Las Vegas, Nevada. I'm starting to forget my own name. I am with Paul Gilland. I'm Savannah Peterson. This is theCUBE. We are the leading source for high tech coverage. (gentle music)

Published Date : Dec 1 2022

SUMMARY :

it's in the afternoon. over the last three days. making the cloud easier to use, How you doing Eric? Savannah: Garrett, sorry. Have you had a great show so far? You know, the AWS re:Invent show You're a veteran. Thank you for your time. each time we have you on the show. So you only pay as you go. In the past you would have to have a year So one customer needs to subscribe If the bandwidth they're getting, and then you really lose control And next thing you know, So in the event that you revolutionary in the industry due to the fact that you Savannah: They can definitely and the next thing you know, I can actually see a And then once you are connected in, How do you enable So in the event that someone Where are we off at on that hype curve? on the excitement scale. 'Cause in the past, you would so to speak, software wise, And in fact, you can I can deploy your service That is very convenient. the ability interconnect and you find your network and you mentioned there's You have the ability to post articles, the ability to begin either It is coming, but we're A lot of that is a A lot of that is security So it's not the technology, So the technology is How do you help with that problem? and you can manage that much And then you can do a one tab, not all the tabs. and service management And it's a waste of money. yeah, you get the thing on the money. A lot of times, our customers come to us yes you can directly connect here. and all the tools that they're using. from the last time you were on theCUBE. No, so with Console Connect, you know, to have you back on theCUBE. Thank you for having Console Connect on. And thank all of you for tuning in

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Lena Smart, MongoDB | AWS re:Invent 2022


 

(bright music) >> Hello everyone and welcome back to AWS re:Invent, here in wonderful Las Vegas, Nevada. We're theCUBE. I am Savannah Peterson. Joined with my co-host, Dave Vellante. Day four, you look great. Your voice has come back somehow. >> Yeah, a little bit. I don't know how. I took last night off. You guys, I know, were out partying all night, but - >> I don't know what you're talking about. (Dave laughing) >> Well, you were celebrating John's birthday. John Furrier's birthday today. >> Yes, happy birthday John! >> He's on his way to England. >> Yeah. >> To attend his nephew's wedding. Awesome family. And so good luck, John. I hope you feel better, he's got a little cold. >> I know, good luck to the newlyweds. I love this. I know we're both really excited for our next guest, so I'm going to bring out, Lena Smart from MongoDB. Thank you so much for being here. >> Thank you for having me. >> How's the show going for you? >> Good. It's been a long week. And I just, not much voice left, so. >> We'll be gentle on you. >> I'll give you what's left of it. >> All right, we'll take that. >> Okay. >> You had a fireside chat, at the show? >> Lena: I did. >> Can you tell us a little bit about that? >> So we were talking about the Rise, The developer is a platform. In this massive theater. I thought it would be like an intimate, you know, fireside chat. I keep believing them when they say to me come and do these talks, it'll be intimate. And you turn up and there's a stage and a theater and it's like, oh my god. But it was really interesting. It was well attended. Got some really good questions at the end as well. Lots of follow up, which was interesting. And it was really just about, you know, how we've brought together this developer platform that's got our integrated services. It's just what developers want, it gives them time to innovate and disrupt, rather than worry about the minutia of management. >> Savannah: Do the cool stuff. >> Exactly. >> Yeah, so you know Lena, it's funny that you're saying that oh wow, the lights came on and it was this big thing. When when we were at re:Inforced, Lena was on stage and it was so funny, Lena, you were self deprecating like making jokes about the audience. >> Savannah: (indistinct) >> It was hilarious. And so, but it was really endearing to the audience and so we were like - >> Lena: It was terrifying. >> You got huge props for that, I'll tell you. >> Absolutely terrifying. Because they told me I wouldn't see anyone. Because we did the rehearsal the day before, and they were like, it's just going to be like - >> Sometimes it just looks like blackness out there. >> Yeah, yeah. It wasn't, they lied. I could see eyeballs. It was terrifying. >> Would you rather know that going in though? Or is it better to be, is ignorance bliss in that moment? >> Ignorance is bliss. >> Yeah, yeah yeah. >> Good call Savannah, right? Yeah, just go. >> The older I get, the more I'm just, I'm on the ignorance is bliss train. I just, I don't need to know anything that's going to hurt my soul. >> Exactly. >> One of the things that you mentioned, and this has actually been a really frequent theme here on the show this week, is you said that this has been a transformative year for developers. >> Lena: Yeah. >> What did you mean by that? >> So I think developers are starting to come to the fore, if you like, the fore. And I'm not in any way being deprecating about developers 'cause I love them. >> Savannah: I think everyone here does. >> I was married to one, I live with one now. It's like, they follow me everywhere. They don't. But, I think they, this is my opinion obviously but I think that we're seeing more and more the value that developers bring to the table. They're not just code geeks anymore. They're not just code monkeys, you know, churning out lines and lines of code. Some of the most interesting discussions I've had this week have been with developers. And that's why I'm so pleased that our developer data platform is going to give these folks back time, so that they can go and innovate. And do super interesting things and do the next big thing. It was interesting, I was talking to Mary, our comms person earlier and she had said that Dave I guess, my boss, was on your show - >> Dave: Yeah, he was over here last night. >> Yeah. And he was saying that two thirds of the companies that had been mentioned so far, within the whole gamut of this conference use MongoDB. And so take that, extrapolate that, of all the developers >> Wow. >> who are there. I know, isn't that awesome? >> That's awesome. Congrats on that, that's like - >> Did I hear that right now? >> I know, I just had that moment. >> I know she just told me, I'm like, really? That's - >> That's so cool. >> 'Cause the first thing I thought of was then, oh my god, how many developers are we reaching then? 'Cause they're the ones. I mean, it's kind of interesting. So my job has kind of grown from, over the years, being the security geek in the back room that nobody talks to, to avoiding me in the lift, to I've got a seat at the table now. We meet with the board. And I think that I can see that that's where the developer mindset is moving towards. It's like, give us the right tools and we'll change your world. >> And let the human capital go back to doing the fun stuff and not just the maintenance stuff. >> And, but then you say that, you can't have everything automated. I get that automation is also the buzzword of the week. And I get that, trust me. Someone has to write the code to do the automation. >> Savannah: Right. >> So, so yeah, definitely give these people back time, so that they can work on ML, AI, choose your buzzword. You know, by giving people things like queriable encryption for example, you're going to free up a whole bunch of head space. They don't have to worry about their data being, you know harvested from memory or harvested while at rest or in motion. And it's like, okay, I don't have to worry about that now, let me go do something fun. >> How about the role of the developer as it relates to SecOps, right? They're being asked to do a lot. You and I talked about this at re:Inforce. You seem to have a pretty good handle on it. Like a lot of companies I think are struggling with it. I mean, the other thing you said said to me is you don't have a lack of talent at Mongo, right? 'Cause you're Mongo. But a lot of companies do. But a lot of the developers, you know we were just talking about this earlier with Capgemini, the developer metrics or the application development team's metrics might not be aligned with the CSO's metrics. How, what are you seeing there? What, how do you deal with it within Mongo? What do you advise your customers? >> So in terms of internal, I work very closely with our development group. So I work with Tara Hernandez, who's our new VP of developer productivity. And she and her team are very much interested in making developers more productive. That's her job. And so we get together because sometimes security can definitely be seen as a blocker. You know, funnily enough, I actually had a Slack that I had to respond to three seconds before I come on here. And it was like, help, we need some help getting this application through procurement, because blah, blah, blah. And it's weird the kind of change, the shift in mindset. Whereas before they might have gone to procurement or HR or someone to ask for this. Now they're coming to the CSO. 'Cause they know if I say yes, it'll go through. >> Talk about social engineering. >> Exactly. >> You were talking about - >> But turn it around though. If I say no, you know, I don't like to say no. I prefer to be the CSO that says yes, but. And so that's what we've done. We've definitely got that culture of ask, we'll tell you the risks, and then you can go away and be innovative and do what you need to do. And we basically do the same with our customers. Here's what you can do. Our application is secure out of the box. Here's how we can help you make it even more, you know, streamlined or bespoke to what you need. >> So mobile was a big inflection point, you know, I dunno, it seems like forever ago. >> 2007. >> 2007. Yeah, iPhone came out in 2007. >> You remember your first iPhone? >> Dave: Yeah. >> Yeah? Same. >> Yeah. It was pretty awesome, actually. >> Yeah, I do too. >> Yeah, I was on the train to Boston going up to see some friends at MIT on the consortium that I worked with. And I had, it was the wee one, 'member? But you thought it was massive. >> Oh, it felt - >> It felt big. And I remember I was sitting on the train to Boston it was like the Estella and there was these people, these two women sitting beside me. And they were all like glam, like you and unlike me. >> Dave: That's awesome. >> And they, you could see them like nudging each other. And I'm being like, I'm just sitting like this. >> You're chilling. >> Like please look at my phone, come on just look at it. Ask me about it. And eventually I'm like - >> You're baiting them. >> nonchalantly laid it on the table. And you know, I'm like, and they're like, is that an iPhone? And I'm like, yeah, you want to see it? >> I thought you'd never ask. >> I know. And I really played with it. And I showed them all the cool stuff, and they're like, oh we're going to buy iPhones. And so I should have probably worked for Apple, but I didn't. >> I was going to say, where was your referral kickback on that? Especially - >> It was a little like Tesla, right? When you first, we first saw Tesla, it was Ray Wong, you know, Ray? From Pasadena? >> It really was a moment and going from the Blackberry keyboard to that - >> He's like want to see my car? And I'm like oh yeah sure, what's the big deal? >> Yeah, then you see it and you're like, ooh. >> Yeah, that really was such a pivotal moment. >> Anyway, so we lost a track, 2007. >> Yeah, what were we talking about? 2007 mobile. >> Mobile. >> Key inflection point, is where you got us here. Thank you. >> I gotchu Dave, I gotchu. >> Bring us back here. My mind needs help right now. Day four. Okay, so - >> We're all getting here on day four, we're - >> I'm socially engineering you to end this, so I can go to bed and die quietly. That's what me and Mary are, we're counting down the minutes. >> Holy. >> That's so sick. >> You're breaking my heart right now. I love it. I'm with you, sis, I'm with you. >> So I dunno where I was, really where I was going with this, but, okay, there's - >> 2007. Three things happened. >> Another inflection point. Okay yeah, tell us what happened. But no, tell us that, but then - >> AWS, clones, 2006. >> Well 2006, 2007. Right, okay. >> 2007, the iPhone, the world blew up. So you've already got this platform ready to take all this data. >> Dave: Right. >> You've got this little slab of gorgeousness called the iPhone, ready to give you all that data. And then MongoDB pops up, it's like, woo-hoo. But what we could offer was, I mean back then was awesome, but it was, we knew that we would have to iterate and grow and grow and grow. So that was kind of the three things that came together in 2007. >> Yeah, and then Cloud came in big time, and now you've got this platform. So what's the next inflection point do you think? >> Oh... >> Good question, Dave. >> Don't even ask me that. >> I mean, is it Edge? Is it IOT? Is there another disruptor out there? >> I think it's going to be artificial intelligence. >> Dave: Is it AI? >> I mean I don't know enough about it to talk about it, to any level, so don't ask me any questions about it. >> This is like one of those ignorance is bliss moments. It feels right. >> Yeah. >> Well, does it scare you, from a security perspective? Or? >> Great question, Dave. >> Yeah, it scares me more from a humanity standpoint. Like - >> More than social scared you? 'Cause social was so benign when it started. >> Oh it was - >> You're like, oh - I remember, >> It was like a yearbook. I was on the Estella and we were - >> Shout out to Amtrak there. >> I was with, we were starting basically a wikibond, it was an open source. >> Yeah, yeah. >> Kind of, you know, technology community. And we saw these and we were like enamored of Facebook. And there were these two young kids on the train, and we were at 'em, we were picking the brain. Do you like Facebook? "I love Facebook." They're like "oh, Facebook's unbelievable." Now, kids today, "I hate Facebook," right? So, but social at the beginning it was kind of, like I say, benign and now everybody's like - >> Savannah: We didn't know what we were getting into. >> Right. >> I know. >> Exactly. >> Can you imagine if you could have seen into the future 20 years ago? Well first of all, we'd have all bought Facebook and Apple stock. >> Savannah: Right. >> And Tesla stock. But apart from, but yeah apart from that. >> Okay, so what about Quantum? Does that scare you at all? >> I think the only thing that scares me about Quantum is we have all this security in place today. And I'm not an expert in Quantum, but we have all this security in place that's securing what we have today. And my worry is, in 10 years, is it still going to be secure? 'Cause we're still going to be using that data in some way, shape, or form. And my question is to the quantum geniuses out there, what do we do in 10 years like to retrofit the stuff? >> Dave: Like a Y2K moment? >> Kind of. Although I think Y2K is coming in 2038, isn't it? When the Linux date flips. I'll be off the grid by then, I'll be living in Scotland. >> Somebody else's problem. >> Somebody else's problem. I'll be with the sheep in Glasgow, in Scotland. >> Y2K was a boondoggle for tech, right? >> What a farce. I mean, that whole - >> I worked in the power industry in Y2K. That was a nightmare. >> Dave: Oh I bet. >> Savannah: Oh my God. >> Yeah, 'cause we just assumed that the world was going to stop and there been no power, and we had nuclear power plants. And it's like holy moly. Yeah. >> More than moly. >> I was going to say, you did a good job holding that other word in. >> I think I was going to, in case my mom hears this. >> I grew up near Diablo Canyon in, in California. So you were, I mean we were legitimately worried that that exactly was going to happen. And what about the waste? And yeah it was chaos. We've covered a lot. >> Well, what does worry you? Like, it is culture? Is it - >> Why are you trying to freak her out? >> No, no, because it's a CSO, trying to get inside the CSO's head. >> You don't think I have enough to worry about? You want to keep piling on? >> Well if it's not Quantum, you know? Maybe it's spiders or like - >> Oh but I like spiders, well spiders are okay. I don't like bridges, that's my biggest fear. Bridges. >> Seriously? >> And I had to drive over the Tappan Zee bridge, which is one of the longest, for 17 years, every day, twice. The last time I drove over it, I was crying my heart out, and happy as anything. >> Stay out of Oakland. >> I've never driven over it since. Stay out of where? >> Stay out of Oakland. >> I'm staying out of anywhere that's got lots of water. 'Cause it'll have bridges. >> Savannah: Well it's good we're here in the desert. >> Exactly. So what scares me? Bridges, there you go. >> Yeah, right. What? >> Well wait a minute. So if I'm bridging technology, is that the scary stuff? >> Oh God, that was not - >> Was it really bad? >> It was really bad. >> Wow. Wow, the puns. >> There's a lot of seems in those bridges. >> It is lit on theCUBE A floor, we are all struggling. I'm curious because I've seen, your team is all over the place here on the show, of course. Your booth has been packed the whole time. >> Lena: Yes. >> The fingerprint. Talk to me about your shirt. >> So, this was designed by my team in house. It is the most wanted swag in the company, because only my security people wear it. So, we make it like, yeah, you could maybe have one, if this turns out well. >> I feel like we're on the right track. >> Dave: If it turns out well. >> Yeah, I just love it. It's so, it's just brilliant. I mean, it's the leaf, it's a fingerprint. It's just brilliant. >> That's why I wanted to call it out. You know, you see a lot of shirts, a lot of swag shirts. Some are really unfortunately sad, or not funny, >> They are. >> or they're just trying too hard. Now there's like, with this one, I thought oh I bet that's clever. >> Lena: It is very cool. Yes, I love it. >> I saw a good one yesterday. >> Yeah? >> We fix shit, 'member? >> Oh yeah, yeah. >> That was pretty good. >> I like when they're >> That's a pretty good one. >> just straightforward, like that, yeah yeah. >> But the only thing with this is when you're say in front of a green screen, you look as though you've got no tummy. >> A portal through your body. >> And so, when we did our first - >> That's a really good point, actually. >> Yeah, it's like the black hole to nothingless. And I'm like wow, that's my soul. >> I was just going to say, I don't want to see my soul like that. I don't want to know. >> But we had to do like, it was just when the pandemic first started, so we had to do our big presentation live announcement from home. And so they shipped us all this camera equipment for home and thank God my partner knows how that works, so he set it all up. And then he had me test with a green screen, and he's like, you have no tummy. I'm like, what the hell are you talking about? He's like, come and see. It's like this, I dunno what it was. So I had to actually go upstairs and felt tip with a magic marker and make it black. >> Wow. >> So that was why I did for two hours on a Friday, yeah. >> Couldn't think of another alternative, huh? >> Well no, 'cause I'm myopic when it comes to marketing and I knew I had to keep the tshirt on, and I just did that. >> Yeah. >> In hindsight, yes I could have worn an "I Fix Shit" tshirt, but I don't think my husband would've been very happy. I secure shit? >> There you go, yeah. >> There you go. >> Over to you, Savannah. >> I was going to say, I got acquainted, I don't know if I can say this, but I'm going to say it 'cause we're here right now. I got acquainted with theCUBE, wearing a shirt that said "Unfuck Kubernetes," 'cause it was a marketing campaign that I was running for one of my clients at Kim Con last year. >> That's so good. >> Yeah, so - >> Oh my God. I'll give you one of these if you get me one of those. >> I can, we can do a swapskee. We can absolutely. >> We need a few edits on this film, on the file. >> Lena: Okay, this is nothing - >> We're fallin' off the wheel. Okay, on that note, I'm going to bring us to our challenge that we discussed, before we got started on this really diverse discussion that we have had in the last 15 minutes. We've covered everything from felt tip markers to nuclear power plants. >> To the darkness of my soul. >> To the darkness of all of our souls. >> All of our souls, yes. >> Which is perhaps a little too accurate, especially at this stage in the conference. You've obviously seen a lot Lena, and you've been rockin' it, I know John was in your suite up here, at at at the Venetian. What's your 30 second hot take? Most important story, coming out of the show or for you all at Mongo this year? >> Genuinely, it was when I learned that two-thirds of the customers that had been mentioned, here, are MongoDB customers. And that just exploded in my head. 'Cause now I'm thinking of all the numbers and the metrics and how we can use that. And I just think it's amazing, so. >> Yeah, congratulations on that. That's awesome. >> Yeah, I thought it was amazing. >> And it makes sense actually, 'cause Mongo so easy to use. We were talking about Tengen. >> We knew you when, I feel that's our like, we - >> Yeah, but it's true. And so, Mongo was just really easy to use. And people are like, ah, it doesn't scale. It's like, turns out it actually does scale. >> Lena: Turns out, it scales pretty well. >> Well Lena, without question, this is my favorite conversation of the show so far. >> Thank you. >> Thank you so much for joining us. >> Thank you very much for having me. >> Dave: Great to see you. >> It's always a pleasure. >> Dave: Thanks Lena. >> Thank you. >> And thank you all, tuning in live, for tolerating wherever we take these conversations. >> Dave: Whatever that was. >> I bet you weren't ready for this one, folks. We're at AWS re:Invent in Las Vegas, Nevada. With Dave Vellante, I'm Savannah Peterson. You're washing theCUBE, the leader for high tech coverage.

Published Date : Dec 1 2022

SUMMARY :

I am Savannah Peterson. I don't know how. I don't know Well, you were I hope you feel better, I know, good luck to the newlyweds. And I just, not much voice left, so. And it was really just about, you know, Yeah, so you know Lena, it's funny And so, but it was really endearing for that, I'll tell you. I wouldn't see anyone. Sometimes it just looks I could see eyeballs. Yeah, just go. I just, I don't need to know anything One of the things that you mentioned, to the fore, if you like, the fore. I was married to one, Dave: Yeah, he was And he was saying that two I know, isn't that Congrats on that, that's like - And I think that I can And let the human capital go back And I get that, trust me. being, you know harvested from memory But a lot of the developers, you know And it was like, help, we need some help I don't like to say no. I dunno, it seems like forever ago. Yeah? actually. And I had, it was the wee one, 'member? And I remember I was sitting And they, you could see And eventually I'm like - And I'm like, yeah, you want to see it? And I really played with it. Yeah, then you see Yeah, that really was Yeah, what were we talking about? is where you got us here. I gotchu Dave, Okay, so - you to end this, so I can I love it. Three things happened. But no, tell us that, but then - Well 2006, 2007. 2007, the iPhone, the world blew up. I mean back then was awesome, point do you think? I think it's going to I mean I don't know enough about it This is like one of Yeah, it scares me more 'Cause social was so I was on the Estella and we were - I was with, we were starting basically And we saw these and we were what we were getting into. Can you imagine if you could And Tesla stock. And my question is to the Although I think Y2K is I'll be with the sheep in Glasgow, I mean, that whole - I worked in the power industry in Y2K. assumed that the world I was going to say, you I think I was going to, that that exactly was going to happen. No, no, because it's a CSO, I don't like bridges, And I had to drive over Stay out of where? I'm staying out of anywhere Savannah: Well it's good Bridges, there you go. Yeah, right. the scary stuff? Wow, the puns. There's a lot of seems is all over the place here Talk to me about your shirt. So, we make it like, yeah, you could I mean, it's the leaf, it's a fingerprint. You know, you see a lot of I thought oh I bet that's clever. Lena: It is very cool. That's a pretty like that, yeah yeah. But the only thing with this is That's a really good point, the black hole to nothingless. I was just going to say, I don't and he's like, you have no tummy. So that was why I did for and I knew I had to keep the I secure shit? I was going to say, I got acquainted, I'll give you one of these I can, we can do a swapskee. on this film, on the file. Okay, on that note, I'm going to bring us I know John was in your suite And I just think it's amazing, so. Yeah, congratulations on that. it was amazing. And it makes sense actually, And so, Mongo was just really easy to use. of the show so far. And thank you all, tuning in live, I bet you weren't

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Michael Wasielewski & Anne Saunders, Capgemini | AWS re:Invent 2022


 

(light music) (airy white noise rumbling) >> Hey everyone, welcome back to Las Vegas. It's theCUBE. We're here, day four of our coverage of AWS re:Invent 22. There's been about, we've heard, north of 55,000 folks here in person. We're seeing only a fraction of that but it's packed in the expo center. We're at the Venetian Expo, Lisa Martin, Dave Vellante. Dave, we've had such great conversations as we always do on theCUBE. With the AWS ecosystem, we're going to be talking with another partner on that ecosystem and what they're doing to innovate together next. >> Well, we know security is the number one topic on IT practitioners, mine, CIOs, CISOs. We also know that they don't have the bench strength, that's why they look to manage service providers, manage service security providers. It's a growing topic, we've talked about it. We talked about it at re:Inforce earlier this year. I think it was July, actually, and August, believe it or not, not everybody was at the Cape. It was pretty well attended conference and that's their security focus conference, exclusive on security. But there's a lot of security here too. >> Lot of security, we're going to be talking about that next. We have two guests from Capgemini joining us. Mike Wasielewski, the head of cloud security, and NextGen secure architectures, welcome Mike. Anne Saunders also joins us, the Director of Cybersecurity Technology Partnerships at Capgemini, welcome Anne. >> Thank you. >> Dave: Hey guys. >> So, day four of the show, how you feeling? >> Anne: Pretty good. >> Mike: It's a long show. >> It is a long, and it's still jamming in here. Normally on the last day, it dwindles down. Not here. >> No, the foot traffic around the booth and around the totality of this expo floor has been amazing, I think. >> It really has. Anne, I want to start with you. Capgemini making some moves in the waves in the cloud and cloud security spaces. Talk to us about what Cap's got going on there. >> Well, we actually have a variety of things going on. Very much partner driven. The SOC Essentials offering that Mike's going to talk about shortly is the kind of the starter offer where we're going to build from and build out from. SOC Essentials is definitely critical for establishing that foundation. A lot of good stuff coming along with partners. Since I manage the partners, I'm kind of keen on who we get involved with and how we work with them to build out value and focus on our overall cloud security strategy. Mike, you want to talk about SOC Essentials? >> Yeah, well, no, I mean, I think at Capgemini, we really say cybersecurity is part of our DNA and so as we look at what we do in the cloud, you'll find that security has always been an underpinning to a lot of what we deliver, whether it's on the DevSecOps services, migration services, stuff like that. But what we're really trying to do is be intentional about how we approach the security piece of the cloud in different ways, right? Traditional infrastructure, you mentioned the totality of security vendors here and at re:Inforce. We're really seeing that you have to approach it differently. So we're bringing together the right partners. We're using what's part of our DNA to really be able to drive the next generation of security inside those clouds for our clients and customers. So as Anne was talking about, we have a new service called the Capgemini Cloud SOC Essentials, and we've really brought our partners to bear, in this case Trend Micro, really bringing a lot of their intelligence and building off of what they do so that we can help customers. Services can be pretty expensive, right, when you go for the high end, or if you have to try to run one yourself, there's a lot of time, I think you mentioned earlier, right, the people's benches. It's really hard to have a really good cybersecurity people in those smaller businesses. So what we're trying to do is we're really trying to help companies, whether you're the really big buyers of the world or some of the smaller ones, right? We want to be able to give you the visibility and ability to deliver to your customers securely. So that's how we're approaching security now and we're cloud SOC Essentials, the new thing that we're announcing while we were here is really driving out of. >> When I came out of re:Invent, when you do these events, you get this Kool-Aid injection and after a while you're like hm, what did I learn? And one of the things that struck me in talking to people is you've got the shared responsibility model that the cloud has sort of created and I know there's complexities across cloud but let's just keep it at cloud generically for a moment. And then you've got the CISO, the AppDev, AppSecDev group is being asked to do a lot. They're kind of being dragged into security that's really not their wheelhouse and then you've got audit which is like the last line of defense. And so one of the things that struck me at re:Inforce is like, okay, Amazon, great job for their portion of the shared responsibility model but I didn't hear a lot in terms of making the CISO's life easier and I'm guessing that's where you guys come in. I wonder if you could talk about that trend, that conceptual layers that I just laid out and where you guys fit. >> Mike: Sure, so I think first and foremost, I always go back to a quote from, I think it's attributed to Peter Drucker, whether that's right or wrong, who knows? But culture eats strategy for breakfast, right? And I think what we've seen in our conversations with whether you're talking to the CISO, the application team, the AppDev team, wherever throughout the organization, we really see that culture is what's going to drive success or failure of security in the org, and so what we do is we really do bring that totality of perspective. We're not just cloud, not just security, not just AppDev. We can really bring across the totality of the Capgemini estate. So that when we go, and you're right, a CISO says, I'm having a hard time getting the app people to deliver what I need. If you just come from a security perspective, you're right, that's what's going to happen. So what we try to do is so, we've got a great DevSecOps service, for example in the cloud where we do that. We bring all the perspectives together, how do we align KPIs? That's a big problem, I think, for what you're seeing, making CISO's lives easier, is about making sure that the app team KPIs are aligned with the CISO's but also the CISO's KPIs are aligned with the app teams. And by doing that, we have had really great success in a number of organizations by giving them the tools then and the people on our side to be able to make those alignments at the business level, to drive the right business outcome, to drive the right security outcome, the right application outcome. That's where I think we've really come to play. >> Absolutely, and I will say from a partnering perspective, what's key in supporting that strategy is we will learn from our partners, we lean on our partners to understand what the trends they're seeing and where they're having an impact with regards to supporting the CISO and supporting the overall security strategy within a company. I mean, they're on the cutting edge. We do a lot to track their technology roadmaps. We do a lot to track how they build their buyer personas and what issues they're dealing with and what issues they're prepared to deal with regards to where they're investing and who's investing in them. A lot of strategy around which partner to bring in and support, how we're going to address the challenges, the CISO and the IT teams are having to kind of support that overall. Security is a part of everything, DNA kind of strategy. >> Yeah, do you have a favorite example, Anne, of a partner that came in with Capgemini, helped a customer really be able to do what Capgemini is doing and that is, have cybersecurity be actually part of their DNA when there's so many challenges, the skills gap. Any favorite example that really you think articulates how you're able to enable organizations to achieve just that? >> Anne: Well, actually the SOC Essentials offering that we're rolling out is a prime example of that. I mean, we work very, very closely with Trend on all fronts with regards to developing it. It's one of those completely collaborative from day one to going to the customer and that it's almost that seamless connectivity and just partnering at such a strategic level is a great example of how it's done right, and when it's done right, how successful it can be. >> Dave: Why Trend Micro? Because I mean, I'm sure you've seen, I think that's Optiv, has the eye test with all the tools and you talk to CISOs, they're like really trying to consolidate those tools. So I presume there's a portfolio play there, but tell us, tell the audience a little bit more about why Trend Micro and I mean your branding with them, why those guys? >> Well, it goes towards the technology, of course, and all the development they've done and their position within AWS and how they address assuring security for our clients who are moving onto and running their estates on AWS. There's such a long heritage with regards to their technology platform and what they've developed, that deep experience, that kind of the strength of the technology because of the longevity they've had and where they sit within their domain. I try to call partners out by their domain and their area of expertise is part of the reason, I mean. >> Yeah, I think another big part of it is Gartner is expecting, I think they published this out in the next three years, we expect to see another consolidation both inside of the enterprises as well as, I look back a couple years, when Palo Alto went on a very nice spending spree, right? And put together a lot of really great companies that built their Prisma platform. So what I think one of the reasons we picked Trend in this particular case is as we look forward for our customers and our clients, not just having point solutions, right? This isn't just about endpoint protection, this isn't just about security posture management. This is really who can take the totality of the customer's problems and deliver on the right outcomes from a single platform, and so when we look at companies like Trend, like Palo, some of the bigger partners for us, that's where we try to focus. They're definitely best in breed and we bring those to our customers too for certain things. But as we look to the future, I think really finding those partners that are going to be able to solve a swath of problems at the right price point for their customers, that is where I think we see the industry moving. >> Dave: And maybe be around as an independent company. Was that a factor as well? I mean, you see Thoma Bravo buying up all his hiring companies and right, so, and maybe they're trying to create something that could be competitive, but you're saying Trend Micros there, so. >> Well I think as Anne mentioned, the 30 year heritage, I think, of Trend Micro really driving this and I've done work with them in various past things. There's also a big part of just the people you like, the people that are good to work with, that are really trying to be customer obsessed, going back right, at an AWS event, the ones that get the cloud tend to be able to follow those Amazon LPs as well, right, just kind of naturally, and so I think when you look at the Trend Micros of the world, that's where that kind of cloud native piece comes out and I like working with that. >> In this environment, the macro environment, lets talk a bit, earning season, it's really mixed. I mean you're seeing some really good earnings, some mixed earnings, some good earnings with cautious guidance. So nobody really (indistinct), and it was for a period time there was a thinking that security was non-discretionary and it's clearly non-discretionary, but the CISO, she or he, doesn't have unlimited budgets, right? So what are you seeing in terms of how are customers dealing with this challenging macro environment? Is it through tools consolidation? Is that a play that's going on? What are you seeing in the customer base? >> Anne: I see ways, and we're working through this right now where we're actually weaving cybersecurity in at the very beginning of how we're designing offers across our entire offer portfolio, not just the cybersecurity business. So taking that approach in the long run will help contain costs and our hope, and we're already seeing it, is it's actually helping change the perception that security's that cost center and that final obstacle you have to get over and it's going to throw your margins off and all that sort of stuff. >> Dave: I like that, its at least is like a security cover charge. You're not getting in unless we do the security thing. >> Exactly, a security cover charge, that's what you should call it. >> Yeah. >> Like it. >> Another piece though, you mentioned earlier about making CISO's life easier, right? And I think, as Anne did a really absolutely true about building it in, not to the security stack but application developers, they want visibility they want observability, they want to do it right. They want CI/CD pipeline that can give them confidence in their security. So should the CISO have a budget issue, right? And they can't necessarily afford, but the application team as they're looking at what products they want to purchase, can I get a SaaS or a DaaS, right? The static or dynamic application security testing in my product up front and if the app team buys into that methodology, the CISO convinces them, yes, this is important. Now I've got two budgets to pull from, and in the end I end up with a cheaper, a lower cost of a service. So I think that's another way that we see with like DevSecOps and a few other services, that building in on day one that you mentioned. >> Lisa: Yeah. >> Getting both teams involved. >> Dave: That's interesting, Mike, because that's the alignment that you were talking about earlier in the KPIs and you're not a tech vendor saying, buy my product, you guys have deep consultancy backgrounds. >> Anne: And the customer appreciates that. >> Yeah. >> Anne: They see us as looking out for their best interest when we're trying to support them and help them and bringing it to the table at the very beginning as something that is there and we're conscientious of, just helps them in the long run and I think, they're seeing that, they appreciate that. >> Dave: Yeah, you can bring best practice around measurements, alignment, business process, stuff like that. Maybe even some industry expertise which you're not typically going to get from a product company. >> Well, one thing you just mentioned that I love talking about with Capgemini is the industry expertise, right? So when you look at systems integrators, there are a lot of really, really good ones. To say otherwise would be foolish. But Capgemini with our acquisition of Altran, a couple years ago, I think think it was, right? How many other GSIs or SIs are actually building silicon for IoT chips? So IoT's huge right now, the intelligent industry moving forward is going to drive a lot of those business outcomes that people are looking for. Who else can say we've built an autonomous vehicle, Capgemini can. Who can say that we've built the IoT devices from the ground up? We know not just how to integrate them into AWS, into the IoT services in the cloud, but to build and have that secure development for the firmware and all and that's where I think our customers really look to us as being those industry experts and being able to bring that totality of our business to bear for what they need to do to achieve their objectives to deliver to their customer. >> Dave: That's interesting. I mean, using silicon as a differentiator to drive a lot of business outcomes and security. >> Mike: Absolutely. >> I mean you see what Amazon's doing in silicon, Look at Apple. Look at what Tesla's doing with silicon. >> Dave: That's where you're seeing a lot of people start focusing 'cause not everybody can do it. >> Yeah. >> It's hard. >> Right. >> It's hard. >> And you'll see some interesting announcements from us and some interesting information and trends that we'll be driving because of where we're placed and what we have going around security and intelligent industry overall. We have a lot of investment going on there right now and again, from the partner perspective, it's an ecosystem of key partners that collectively work together to kind of create a seamless security posture for an intelligent industry initiative with these companies that we're working with. >> So last question, probably toughest question, and that's to give us a 30 second like elevator pitch or a billboard and I'm going to ask you, Anne, specifically about the SOC Essentials program powered by Trend Micro. Why should organizations look to that? >> Organizations should move to it or work with us on it because we have the expertise, we have the width and breadth to help them fill the gaps, be those eyes, be that team, the police behind it all, so to speak, and be the team behind them to make sure we're giving them the right information they need to actually act effectively on maintaining their security posture. >> Nice and then last question for you, Mike is that billboard, why should organizations in any industry work with Capgemini to help become an intelligent industrial player. >> Mike: Sure, so if you look at our board up top, right, we've got our tagline that says, "get the future you want." And that's what you're going to get with Capgemini. It's not just about selling a service, it's not just about what partners' right in reselling. We don't want that to be why you come to us. You, as a company have a vision and we will help you achieve that vision in a way that nobody else can because of our depth, because of the breadth that we have that's very hard to replicate. >> Awesome guys, that was great answers. Mike, Anne, thank you for spending some time with Dave and me on the program today talking about what's new with Capgemini. We'll be following this space. >> All right, thank you very much. >> For our guests and for Dave Vellante, I'm Lisa Martin, you're watching theCUBE, the leader in live enterprise and emerging tech coverage. (gentle light music)

Published Date : Dec 1 2022

SUMMARY :

but it's packed in the expo center. is the number one topic the Director of Cybersecurity Normally on the last and around the totality of this expo floor in the waves in the cloud is the kind of the starter offer and ability to deliver to that the cloud has sort of created and the people on our side and supporting the and that is, have cybersecurity and that it's almost that has the eye test with all the tools and all the development they've done and deliver on the right and maybe they're trying the people that are good to work with, but the CISO, she or he, and it's going to throw your margins off Dave: I like that, that's what you should call it. and in the end I end up with a cheaper, about earlier in the KPIs Anne: And the customer and bringing it to the to get from a product company. and being able to bring to drive a lot of business Look at what Tesla's doing with silicon. Dave: That's where you're and again, from the partner perspective, and that's to give us a 30 and be the team behind them is that billboard, why because of the breadth that we have Awesome guys, that was great answers. the leader in live enterprise

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Thomas Been, DataStax | AWS re:Invent 2022


 

(intro music) >> Good afternoon guys and gals. Welcome back to The Strip, Las Vegas. It's "theCUBE" live day four of our coverage of "AWS re:Invent". Lisa Martin, Dave Vellante. Dave, we've had some awesome conversations the last four days. I can't believe how many people are still here. The AWS ecosystem seems stronger than ever. >> Yeah, last year we really noted the ecosystem, you know, coming out of the isolation economy 'cause everybody had this old pent up demand to get together and the ecosystem, even last year, we were like, "Wow." This year's like 10x wow. >> It really is 10x wow, it feels that way. We're going to have a 10x wow conversation next. We're bringing back DataStax to "theCUBE". Please welcome Thomas Bean, it's CMO. Thomas welcome to "theCUBE". >> Thanks, thanks a lot, thanks for having me. >> Great to have you, talk to us about what's going on at DataStax, it's been a little while since we talked to you guys. >> Indeed, so DataStax, we are the realtime data company and we've always been involved in technology such as "Apache Cassandra". We actually created to support and take this, this great technology to the market. And now we're taking it, combining it with other technologies such as "Apache Pulse" for streaming to provide a realtime data cloud. Which helps our users, our customers build applications faster and help them scale without limits. So it's all about mobilizing all of this information that is going to drive the application going to create the awesome experience, when you have a customer waiting behind their mobile phone, when you need a decision to take place immediately to, that's the kind of data that we, that we provide in the cloud on any cloud, but especially with, with AWS and providing the performance that technologies like "Apache Cassandra" are known for but also with market leading unit economics. So really empowering customers to operate at speed and scale. >> Speaking of customers, nobody wants less data slower. And one of the things I think we learned in the in the pan, during the pandemic was that access to realtime data isn't nice to have anymore for any business. It is table stakes, it's competitive advantage. There's somebody right behind in the rear view mirror ready to take over. How has the business model of DataStax maybe evolved in the last couple of years with the fact that realtime data is so critical? >> Realtime data has been around for some time but it used to be really niches. You needed a lot of, a lot of people a lot of funding actually to, to implement these, these applications. So we've adapted to really democratize it, made super easy to access. Not only to start developing but also scaling. So this is why we've taken these great technologies made them serverless cloud native on the cloud so that developers could really start easily and scale. So that be on project products could be taken to the, to the market. And in terms of customers, the patterns is we've seen enterprise customers, you were talking about the pandemic, the Home Depot as an example was able to deliver curbside pickup delivery in 30 days because they were already using DataStax and could adapt their business model with a real time application that combines you were just driving by and you would get the delivery of what exactly you ordered without having to go into the the store. So they shifted their whole business model. But we also see a real strong trend about customer experiences and increasingly a lot of tech companies coming because scale means success to them and building on, on our, on our stack to, to build our applications. >> So Lisa, it's interesting. DataStax and "theCUBE" were started the same year, 2010, and that's when it was the beginning of the ascendancy of the big data era. But of course back then there was, I mean very little cloud. I mean most of it was on-prem. And so data stacks had, you know, had obviously you mentioned a number of things that you had to do to become cloud friendly. >> Thomas: Yes. >> You know, a lot of companies didn't make it, make it through. You guys just raised a bunch of dough as well last summer. And so that's been quite a transformation both architecturally, you know, bringing the customers through. I presume part of that was because you had such a great open source community, but also you have a unique value problem. Maybe you could sort of describe that a little. >> Absolutely, so the, I'll start with the open source community where we see a lot of traction at the, at the moment. We were always very involved with, with the "Apache Cassandra". But what we're seeing right now with "Apache Cassandra" is, is a lot of traction, gaining momentum. We actually, we, the open source community just won an award, did an AMA, had a, a vote from their readers about the top open source projects and "Apache Cassandra" and "Apache Pulse" are part of the top three, which is, which is great. We also run a, in collaboration with the Apache Project, the, a series of events around the, around the globe called "Cassandra Days" where we had tremendous attendance. We, some of them, we had to change venue twice because there were more people coming. A lot of students, a lot of the big users of Cassandra like Apple, Netflix who spoke at these, at these events. So we see this momentum actually picking up and that's why we're also super excited that the Linux Foundation is running the Cassandra Summit in in March in San Jose. Super happy to bring that even back with the rest of the, of the community and we have big announcements to come. "Apache Cassandra" will, will see its next version with major advances such as the support of asset transactions, which is going to make it even more suitable to more use cases. So we're bringing that scale to more applications. So a lot of momentum in terms of, in terms of the, the open source projects. And to your point about the value proposition we take this great momentum to which we contribute a lot. It's not only about taking, it's about giving as well. >> Dave: Big committers, I mean... >> Exactly big contributors. And we also have a lot of expertise, we worked with all of the members of the community, many of them being our customers. So going to the cloud, indeed there was architectural work making Cassandra cloud native putting it on Kubernetes, having the right APIs for developers to, to easily develop on top of it. But also becoming a cloud company, building customer success, our own platform engineering. We, it's interesting because actually we became like our partners in a community. We now operate Cassandra in the cloud so that all of our customers can benefit from all the power of Cassandra but really efficiently, super rapidly, and also with a, the leading unit economies as I mentioned. >> How will the, the asset compliance affect your, you know, new markets, new use cases, you know, expand your TAM, can you explain that? >> I think it will, more applications will be able to tap into the power of, of "NoSQL". Today we see a lot on the customer experience as IOT, gaming platform, a lot of SaaS companies. But now with the ability to have transactions at the database level, we can, beyond providing information, we can go even deeper into the logic of the, of the application. So it makes Cassandra and therefore Astra which is our cloud service an even more suitable database we can address, address more even in terms of the transaction that the application itself will, will support. >> What are some of the business benefits that Cassandra delivers to customers in terms of business outcomes helping businesses really transform? >> So Cassandra brings skill when you have millions of customers, when you have million of data points to go through to serve each of the customers. One of my favorite example is Priceline, who runs entirely on our cloud service. You may see one offer, but it's actually everything they know about you and everything they have to offer matched while you are refreshing your page. This is the kind of power that Cassandra provide. But the thing to say about "Apache Cassandra", it used to be also a database that was a bit hard to manage and hard to develop with. This is why as part of the cloud, we wanted to change these aspects, provide developers the API they like and need and what the application need. Making it super simple to operate and, and, and super affordable, also cost effective to, to run. So the the value to your point, it's time to market. You go faster, you don't have to worry when you choose the right database you're not going to, going to have to change horse in the middle of the river, like sixth month down the line. And you know, you have the guarantee that you're going to get the performance and also the best, the best TCO which matters a lot. I think your previous person talking was addressing it. That's also important especially in the, in a current context. >> As a managed service, you're saying, that's the enabler there, right? >> Thomas: Exactly. >> Dave: That is the model today. I mean, you have to really provide that for customers. They don't want to mess with, you know, all the plumbing, right? I mean... >> Absolutely, I don't think people want to manage databases anymore, we do that very well. We take SLAs and such and even at the developer level what they want is an API so they get all the power. All of of this powered by Cassandra, but now they get it as a, and it's as simple as using as, as an API. >> How about the ecosystem? You mentioned the show in in San Jose in March and the Linux Foundation is, is hosting that, is that correct? >> Yes, absolutely. >> And what is it, Cassandra? >> Cassandra Summit. >> Dave: Cassandra Summit >> Yep. >> What's the ecosystem like today in Cassandra, can you just sort of describe that? >> Around Cassandra, you have actually the big hyperscalers. You have also a few other companies that are supporting Cassandra like technologies. And what's interesting, and that's been a, a something we've worked on but also the "Apache Project" has worked on. Working on a lot of the adjacent technologies, the data pipelines, all of the DevOps solutions to make sure that you can actually put Cassandra as part of your way to build these products and, and build these, these applications. So the, the ecosystem keeps on, keeps on growing and actually the, the Cassandra community keeps on opening the database so that it's, it's really easy to have it connect to the rest of the, the rest environment. And we benefit from all of this in our Astra cloud service. >> So things like machine learning, governance tools that's what you would expect in the ecosystem forming around it, right? So we'll see that in March. >> Machine learning is especially a very interesting use case. We see more and more of it. We recently did a, a nice video with one of our customers called Unifour who does exactly this using also our abstract cloud service. What they provide is they analyze videos of sales calls and they help actually the sellers telling them, "Okay here's what happened here was the customer sentiment". Because they have proof that the better the sentiment is, the shorter the sell cycle is going to be. So they teach the, the sellers on how to say the right things, how to control the thing. This is machine learning applied on video. Cassandra provides I think 200 data points per second that feeds this machine learning. And we see more and more of these use cases, realtime use cases. It happens on the fly when you are on your phone, when you have a, a fraud maybe to detect and to prevent. So it is going to be more and more and we see more and more of these integration at the open source level with technologies like even "Feast" project like "Apache Feast". But also in the, in, in the partners that we're working with integrating our Cassandra and our cloud service with. >> Where are customer conversations these days, given that every company has to be a data company. They have to be able to, to democratize data, allow access to it deep into the, into the organizations. Not just IT or the data organization anymore. But are you finding that the conversations are rising up the, up the stack? Is this, is this a a C-suite priority? Is this a board level conversation? >> So that's an excellent question. We actually ran a survey this summer called "The State of the Database" where we, we asked these tech leaders, okay what's top of mind for you? And real time actually was, was really one of the top priorities. And they explained for the one that who call themselves digital leaders that for 71% of them they could correlate directly the use of realtime data, the quality of their experience or their decision making with revenue. And that's really where the discussion is. And I think it's something we can relate to as users. We don't want the, I mean if the Starbucks apps take seconds to to respond there will be a riot over there. So that's, that's something we can feel. But it really, now it's tangible in, in business terms and now then they take a look at their data strategy, are we equipped? Very often they will see, yeah, we have pockets of realtime data, but we're not really able to leverage it. >> Lisa: Yeah. >> For ML use cases, et cetera. So that's a big trend that we're seeing on one end. On the other end, what we're seeing, and it's one of the things we discussed a lot at the event is that yeah cost is important. Growth at all, at all cost does not exist. So we see a lot of push on moving a lot of the workloads to the cloud to make them scale but at the best the best cost. And we also see some organizations where like, okay let's not let a good crisis go to waste and let's accelerate our innovation not at all costs. So that we see also a lot of new projects being being pushed but reasonable, starting small and, and growing and all of this fueled by, by realtime data, so interesting. >> The other big topic amongst the, the customer community is security. >> Yep. >> I presume it's coming up a lot. What's the conversation like with DataStax? >> That's a topic we've been working on intensely since the creation of Astra less than two years ago. And we keep on reinforcing as any, any cloud provider not only our own abilities in terms of making sure that customers can manage their own keys, et cetera. But also integrating to the rest of the, of the ecosystem when some, a lot of our customers are running on AWS, how do we integrate with PrivateLink and such? We fit exactly into their security environment on AWS and they use exactly the same management tool. Because this is also what used to cost a lot in the cloud services. How much do you have to do to wire them and, and manage. And there are indeed compliance and governance challenges. So that's why making sure that it's fully connected that they have full transparency on what's happening is, is a big part of the evolution. It's always, security is always something you're working on but it's, it's a major topic for us. >> Yep, we talk about that on pretty much every event. Security, which we could dive into, but we're out of time. Last question for you. >> Thomas: Yes. >> We're talking before we went live, we're both big Formula One fans. Say DataStax has the opportunity to sponsor a team and you get the whole side pod to, to put like a phrase about DataStax on the side pod of this F1 car. (laughter) Like a billboard, what does it say? >> Billboard, because an F1 car goes pretty fast, it will be hard to, be hard to read but, "Twice the performance at half the cost, try Astra a cloud service." >> Drop the mike. Awesome, Thomas, thanks so much for joining us. >> Thank for having me. >> Pleasure having you guys on the program. For our guest, Thomas Bean and Dave Vellante, I'm Lisa Martin and you're watching "theCUBE" live from day four of our coverage. "theCUBE", the leader in live tech coverage. (outro music)

Published Date : Dec 1 2022

SUMMARY :

the last four days. really noted the ecosystem, We're going to have a 10x Thanks, thanks a lot, we talked to you guys. in the cloud on any cloud, in the pan, during the pandemic was And in terms of customers, the patterns is of the ascendancy of the big data era. bringing the customers through. A lot of students, a lot of the big users members of the community, of the application. But the thing to say Dave: That is the model today. even at the developer level of the DevOps solutions the ecosystem forming around it, right? the shorter the sell cycle is going to be. into the organizations. "The State of the Database" where we, of the things we discussed the customer community is security. What's the conversation of the ecosystem when some, Yep, we talk about that Say DataStax has the opportunity to "Twice the performance at half the cost, Drop the mike. guys on the program.

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Siddharth Bohra & Ashish Varerkar | AWS re:Invent 2022


 

(gentle music) >> Welcome back to our coverage here on theCUBE of AWS re:Invent 22. We are on day three, starting to wind down, but still a lot of exciting topics to cover here on the AWS Global Showcase, part of the startup program there at AWS. Joining us now, two representatives from LTI Mindtree. You say LTI Mindtree? I thought they were two different companies. Well, they're actually one and the same. Been together just a mere two weeks now. We'll hear more about that from Sid Bohra, who is the Chief Business Officer at LTI Mindtree and Ashish Varerkar, who is the Vice President of Cloud Success at LTI Mindtree. Gentlemen, thanks for being with us here on theCUBE. >> Pleasures all ours. >> Thank you. >> And congratulations. So two weeks in the making in its infancy, still in the honeymoon period, but how's the two weeks been? Everything all right? >> Well, two weeks have been very exciting. >> I'll bet. >> Well, I would say the period prior to that was just as exciting as you can imagine. >> John: Oh, sure. And we are super excited about what the future holds for this company because we truly believe that we have a remarkable opportunity to create value for our clients as one company. >> Well let's talk about LTI Mind tree then a little bit. Ashish, I'll let you carry the ball on this. Tell us about your services, about your core focus, and about those opportunities that Siddharth was just telling us about. >> So I think with the two companies coming together, we have a larger opportunity to like go to market with our end to end business transformation services and leveraging cloud platforms, right? So, and that's what we do. My responsibility particularly is to see to it that what customers are deploying on cloud is aligned to their business outcomes and then take it forward from there. >> Yeah, Vice President of Cloud Success, that gives you a lot of runway, right? Does it not? I mean, how do you define success in the cloud? Because there are a lot of different areas of complexity with which companies are dealing. >> So I think you would agree that in today's scenario, customers are not looking for a platform, right? But they're looking for a platform which can deliver business value. They're looking at business value and resiliency and then at the end, the cost, right? So if you're able to deliver these three things to the customer through the cloud implementation, I think that's success for us. >> Right. We've talked about transformation a lot this week and modernization, right, which is those are two pretty key buzzwords right now we're hearing a lot of. So when you see said, you know, companies come to you and they say, okay, it's time for us to make this commitment. Do they make it generally wholeheartedly? Is there still some trepidation of the unknown? Because there's a lot of, as we've said, complexity to this, it's multidimensional. We can go public, we can go hybrid, we can go multicloud. I mean, we got a lot of flavors. >> Yeah >> Absolutely. >> No, we see a spectrum. There are customers who are very early in the journey of getting onto cloud and are a little uncertain about what value they can get out of it. And on the other end of the spectrum, there are companies who are well into the journey who have understood what are the benefits of truly leveraging cloud who also understand what are the challenges they will face in getting onto the journey. So we get to meet a spectrum of customers, I would say. If you ask me where do bulk of them lie, I would say early in their journey. I would say there are only a handful who have that maturity where they can predict what's exactly going to happen on the cloud journey, what value they will accumulate through the process. So there's a lot of hand holding to be done, a lot of, you know, solving together to be done with our clients. >> You know, it is such a dynamic environment too, right? You have new opportunities that seem to be developed and released on a daily basis, almost, right? There's a large amount of flexibility, I would think, that has to be in place because where you think you're going to go today might not be where you wind up in six months. >> That's true. >> Is that fair? >> Absolutely fair. And I think from that perspective, if you look at the number of services that AWS provides, right? And what customers are looking for is how can they compose their business processes using this multiple services in a very seamless manner. And most of the announcements that we have seen during the re:Invent as well, they're talking about seamless connectivity between their services. They're talking about security, they're talking about creating a data fabric, the data zone that they announced. I think all these things put together, if you're able to kind of connect the dots and drive the business processes, I think that's what we want to do for our customers. >> And the value to AWS, it just can't be underscored enough I would assume, because there's comfort there, there's confidence there. When you bring that to the table as well along with your services, what kind of magnitude are we talking about here? What kind of force do you think? How would you characterize that? >> Well I think, you know, firstly, I would say that most of our engagements are not just services. Ashish and team and the company have invested heavily in building IP that we pair with our services so that we bring non-linearity and more, I would say, certainty to the outcomes that our customers get. And I can share some examples in the course of the conversation, but to answer your question in terms of magnitude, what we are collaborating with AWS on for our clients ranges from helping customers build more resiliency. And I'm talking about life sciences companies build more resiliency in the manufacturing R and D processes. That's so critical. It was even more critical during the pandemic times because we were working with some of the pharma companies who were contributing to the efforts in the pandemic. That's one end of the spectrum. On the other side, we are helping streaming companies and media companies digitize their supply chain, and their supply chains, the media supply chain, so that it is more effective, it's more efficient, it's more real time, again, using the power of the cloud. We are helping pharmaceutical companies drive far greater speed in the R and D processes. We are helping banking companies drive far more compliance in their anti-money laundering efforts and all of those things. So if you look at the magnitude, we judge the magnitude by the business impact that it's creating and we are very excited about what AWS, LTI Mindtree, and the customer are able to create in terms of those business impacts. >> And these are such major decisions. >> That's right. >> For a company, right, to make, and there are a number of factors that come into play here. What are you hearing from the C-Suite with regard to what weighs the most in their mind and is there, is it a matter of, you know, fear missing out? Or is it about trying to stay ahead of your competition, catching up the competition? I mean, generally speaking, you know, where are the, where's the C-Suite weighing in on this? >> I think in the current times, I think there is a certain level of adoption of cloud that's already happened in most enterprises. So most CIOs in the C-suite- >> They already get it. They already get it. >> They kind of get it, but I would say that they're very cagey about a bunch of things. They're very cagey about, am I going to end up spending too much for too little? Am I going to be able to deliver this transformation at the speed that I'm hoping to achieve? What about security? Compliance? What about the cost of running in the cloud? So those are some really important factors that sometimes end up slowing the cloud transformation journeys down because customers end up solving for them or not knowing for them. So while there is a decent amount of awareness about what cloud can do, there are some, a whole bunch of important factors that they continue to solve for as they go down that journey. >> And so what kind of tools do you provide them then? >> Primarily, what we do is, to Siddharth's point, right? So on one end, we want to see to it that we are doing the business transformation and all our cloud journeys start with a business North Star. So we align, we have doubled down on, say, five to six business domains. And for each of these business domains industries, we have created business North Star. For these business North Star, we define the use cases. And these use cases then get lit up through our platform. So what we have done is we have codified everything onto our platform. We call it Infinity. So primarily business processes from level one, level two, level three, level, and then the KPIs which are associated with these business processes, the technical KPIs and the business KPIs, and then tying it back to what you have deployed on cloud. So we have end to end cloud transformation journeys enabled for customers through the business North Star. >> And Infinity is your product. >> Can I add something? >> Please do. Yeah, please. >> Yeah so, you know, Ashish covered the part about demystifying if I were to do this particular cloud initiative, it's not just modernizing the application. This is about demystifying what business benefit will accrue to you. Very rare to find unless you do a very deep dive assessment. But what the platform we built also accelerates, you talked about modernization early in the conversation, accelerates the modernization process by automating a whole bunch of activities that are often manual. It bakes insecurity and compliance into everything it does. It automates a whole bunch of cloud operations including things like finops. So this is a life cycle platform that essentially codifies best practices so that you are not getting success by coincidence, you're getting success by design. So that's really what, that's really how we've approached the topic of realizing the true power of cloud by making sure that it's repeatedly delivered. >> Right. You know, I want to hit on security too because you brought that up just a few moments ago. Obviously, you know, we all, and I'd say we, we can do a better job, right? I mean, there's still problems, there's still challenges, there are a lot of bad actors out there that are staying ahead of the game. So as people come to you, clients come to you, and they raise these security concerns, what's your advice to them in terms of, you know, what kind of environment they're going into and what precautions or protections they can put in place to try to give themselves a little bit of peace of mind about how they're going to operate? >> You want to take it? >> So I think primarily, if you are going to cloud, you are going with an assumption that you are moving out of your firewalls, right? You're putting something out of your network area. So and from that perspective, the parameter security from the cloud perspective is very, very important. And then each and every service or the interactions between the services and what you integrate out of your organization, everything needs to be secured through the right guard rates. And we integrate all those things into our platform so that whatever new apps that get deployed or build or any cost product that gets deployed on cloud, everything is secure from a 360 degree perspective. So primarily, maintaining a good security posture, which on a hybrid cloud, I would not say only cloud, but extending your on-prem security posture to cloud is very, very important to when you go to implementing anything on could. >> If you had a crystal ball and we were sitting down here a year from now, you know, what do you think we'd be talking about with regard to, you know, developing these end-to-end opportunities that you are, what's the, I wouldn't say missing piece, but a piece that you would like to have refined to the point where you come back next year and say, John, guess what we did? Look what we were able to accomplish. Anything that you're looking at that you want to tackle here in 2023? Or is there some fine tuning somewhere that you think could even tighten your game even more than it is already? >> We have a long, long way to go, I would say. I think my core takeaway in terms of where the world of technology is headed because cloud is, you know, is essentially a component of what customers want to achieve. It's a medium through which they want to achieve. I think we live in a highly change oriented economy. Every industry is what I call getting re-platformed, right? New processes, new experiences, new products, new efficiency. So a year from now, and I can tell you even for few years from now, we would be constantly looking at our success in terms of how did cloud move the needle on releasing products faster? How did cloud move the needle on driving better experience and better consumer loyalty, for example. How did cloud move the needle on a more efficient supply chain? So increasingly, the technology metrics like, you know, keeping the lights on, or solving tickets, or releasing code on time, would move towards business metrics because that's really the ultimate goal of technology or cloud. So I would say that my crystal ball says we will increasingly be talking business language and business outcomes. Jeff Bezos is an incredible example, right? One of his annual letters, he connected everything back into how much time did consumers save by using Amazon. And I think that's really where in the world, that's the world we are headed towards. >> Ashish, any thoughts on that? >> I think Siddharth put it quite well. I would say if you are able to make a real business impact for our customers in next one year, helping them in driving some of their newer services on cloud through cloud, that would be a success factor for us. >> Well gentlemen, congratulations on the merger. I said two weeks. Still very much in the honeymoon phase and I'm sure it's going to go very well and I look forward to seeing you back here in a year. We'll sit down, same spot, let's remember, fifth floor, and we'll give it a shot and see how accurate you were on that. >> Absolutely. >> Wonderful. It's been a pleasure. >> Thank you gentlemen. >> Thank you for joining us. >> Thank you. >> Very good. Ashish, good to see you, sir. >> Thank you. >> A pleasure. We'll continue here. We're at the Venetian at AWS re:Invent 22, continue at the AWS Global Showcase startup. I'm John Walls. You're watching theCUBE, the leader in high tech coverage. (gentle music)

Published Date : Dec 1 2022

SUMMARY :

on the AWS Global Showcase, but how's the two weeks been? Well, two weeks have the period prior to that that we have a remarkable carry the ball on this. So, and that's what we do. that gives you a lot of runway, right? So I think you would agree to you and they say, And on the other end of the spectrum, that seem to be developed And most of the announcements What kind of force do you think? On the other side, we are the C-Suite with regard to So most CIOs in the C-suite- They already get it. at the speed that I'm hoping to achieve? to see to it that we are Yeah, please. so that you are not getting that are staying ahead of the game. and what you integrate to the point where you come and I can tell you even I would say if you are able and see how accurate you were on that. It's been a pleasure. Ashish, good to see you, sir. We're at the Venetian at AWS re:Invent 22,

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Austin Parker, Lightstep | AWS re:Invent 2022


 

(lively music) >> Good afternoon cloud community and welcome back to beautiful Las Vegas, Nevada. We are here at AWS re:Invent, day four of our wall to wall coverage. It is day four in the afternoon and we are holding strong. I'm Savannah Peterson, joined by my fabulous co-host Paul Gillen. Paul, how you doing? >> I'm doing well, fine Savannah. You? >> You look great. >> We're in the home stretch here. >> Yeah, (laughs) we are. >> You still look fresh as a daisy. I don't know how you do it. >> (laughs) You're too kind. You're too kind, but I'm vain enough to take that compliment. I'm very excited about the conversation that we're going to have up next. We get to get a little DevRel and we got a little swagger on the stage. Welcome, Austin. How you doing? >> Hey, great to be here. Thanks for having me. >> Savannah: Yeah, it's our pleasure. How's the show been for you so far? >> Busy, exciting. Feels a lot like, you know it used to be right? >> Yeah, I know. A little reminiscent of the before times. >> Well, before times. >> Before we dig into the technical stuff, you're the most intriguingly dressed person we've had on the show this week. >> Austin: I feel extremely underdressed. >> Well, and we were talking about developer fancy. Talk to me a little bit about your approach to fashion. Wasn't expecting to lead with this, but I like this but I like this actually. >> No, it's actually good with my PR. You're going to love it. My approach, here's the thing, I give free advice all the time about developer relations, about things that work, have worked, and don't work in community and all that stuff. I love talking about that. Someone came up to me and said, "Where do you get your fashion tips from? What's the secret Discord server that I need to go on?" I'm like, "I will never tell." >> Oh, okay. >> This is an actual trait secret. >> Top secret. Wow! Talk about. >> If someone else starts wearing the hat, then everyone's going to be like, "There's so many white guys." Look, I'm a white guy with a beard that works in technology. >> Savannah: I've never met one of those. >> Exactly, there's none of them at all. So, you have to do something to kind stand out from the crowd a little bit. >> I love it, and it's a talk trigger. We're talking about it now. Production team loved it. It's fantastic. >> It's great. >> So your DevRel for Lightstep, in case the audience isn't familiar tell us about Lightstep. >> So Lightstep is a cloud native observability platform built at planet scale, and it powers observability at some places you've heard of like Spotify, GitHub, right? We're designed to really help developers that are working in the cloud with Kubernetes, with these huge distributed systems, understand application performance and being able to find problems, fix problems. We're also part of the ServiceNow family and as we all know ServiceNow is on a mission to help the world of work work better by powering digital transformation around IT and customer experiences for their many, many, many global 2000 customers. We love them very much. >> You know, it's a big love fest here. A lot of people have talked about the collaboration, so many companies working together. You mentioned unified observability. What is unified observability? >> So if you think about a tradition, or if you've heard about this traditional idea of observability where you have three pillars, right? You have metrics, and you have logs, and you have traces. All those three things are different data sources. They're picked up by different tools. They're analyzed by different people for different purposes. What we believe and what we're working to accomplish right now is to take all that and if you think those pillars, flip 'em on their side and think of them as streams of data. If we can take those streams and integrate them together and let you treat traces and metrics and logs not as these kind of inviolate experiences where you're kind of paging between things and going between tab A to tab B to tab C, and give you a standard way to query this, a standard way to display this, and letting you kind of find the most relevant data, then it really unlocks a lot of power for like developers and SREs to spend less time like managing tools. You know, figuring out where to build their query or what dashboard to check, more just being able to like kind of ask a question, get an answer. When you have an incident or an outage that's the most important thing, right? How quickly can you get those answers that you need so that you can restore system health? >> You don't want to be looking in multiple spots to figure out what's going on. >> Absolutely. I mean, some people hear unified observability and they go to like tool consolidation, right? That's something I hear from a lot of our users and a lot of people in re:Invent. I'll talk to SREs, they're like, "Yeah, we've got like six or seven different metrics products alone, just on services that they cover." It is important to kind of consolidate that but we're really taking it a step lower. We're looking at the data layer and trying to say, "Okay, if the data is all consistent and vendor neutral then that gives you flexibility not only from a tool consolidation perspective but also you know, a consistency, reliability. You could have a single way to deploy your observability out regardless of what cloud you're on, regardless if you're using Kubernetes or Fargate or whatever else. or even just Bare Metal or EC2 Bare Metal, right? There's been so much historically in this space. There's been a lot of silos and we think that unify diversability means that we kind of break down those silos, right? The way that we're doing it primarily is through a project called OpenTelemetry which you might have heard of. You want to talk about that in a minute? . >> Savannah: Yeah, let's talk about it right now. Why don't you tell us about it? Keep going, you're great. You're on a roll. >> I am. >> Savannah: We'll just hang out over here. >> It's day four. I'm going to ask the questions and answer the questions. (Savannah laughs) >> Yes, you're right. >> I do yeah. >> Open Tele- >> OpenTelemetry . >> Explain what OpenTelemetry is first. >> OpenTelemetry is a CNCF project, Cloud Native Computing Foundation. The goal is to make telemetry data, high quality telemetry data, a builtin feature of cloud native software right? So right now if you wanted to get logging data out, depending on your application stack, depending on your application run time, depending on language, depending on your deployment environment. You might have a lot... You have to make a lot of choices, right? About like, what am I going to use? >> Savannah: So many different choices, and the players are changing all the time. >> Exactly, and a lot of times what people will do is they'll go and they'll say like, "We have to use this commercial solution because they have a proprietary agent that can do a lot of this for us." You know? And if you look at all those proprietary agents, what you find very quickly is it's very commodified right? There's no real difference in what they're doing at a code level and what's stopped the industry from really adopting a standard way to create this logs and metrics and traces, is simply just the fact that there was no standard. And so, OpenTelemetry is that standard, right? We've got dozens of companies many of them like very, many of them here right? Competitors all the same, working together to build this open standard and implementation of telemetry data for cloud native software and really any software right? Like we support over 12 languages. We support Kubernetes, Amazon. AWS is a huge contributor actually and we're doing some really exciting stuff with them on their Amazon distribution of OpenTelemetry. So it's been extremely interesting to see it over the past like couple years go from like, "Hey, here's this like new thing that we're doing over here," to really it's a generalized acceptance that this is the way of the future. This is what we should have been doing all along. >> Yeah. >> My opinion is there is a perception out there that observability is kind of a commodity now that all the players have the same set of tools, same set of 15 or 17 or whatever tools, and that there's very little distinction in functionality. Would you agree with that? >> I don't know if I would characterize it that way entirely. I do think that there's a lot of duplicated effort that happens and part of the reason is because of this telemetry data problem, right? Because you have to wind up... You know, there's this idea of table stakes monitoring that we talk about right? Table stakes monitoring is the stuff that you're having to do every single day to kind of make sure your system is healthy to be able to... When there's an alert, gets triggered, to see why it got triggered and to go fix it, right? Because everyone has the kind of work on that table stake stuff and then build all these integrations, there's very little time for innovation on top of that right? Because you're spending all your time just like working on keeping up with technology. >> Savannah: Doing the boring stuff to make sure the wheels don't fall off, basically. >> Austin: Right? What I think the real advantage of OpenTelemetry is that it really, from like a vendor perspective, like it unblocks us from having to kind of do all this repetitive commodified work. It lets us help move that out to the community level so that... Instead of having to kind of build, your Kubernetes integration for example, you can just have like, "Hey, OpenTelemetry is integrated into Kubernetes and you just have this data now." If you are a commercial product, or if you're even someone that's interested in fixing a, scratching a particular itch about observability. It's like, "I have this specific way that I'm doing Kubernetes and I need something to help me really analyze that data. Well, I've got the data now I can just go create a project. I can create an analysis tool." I think that's what you'll see over time as OpenTelemetry promulgates out into the ecosystem is more people building interesting analysis features, people using things like machine learning to analyze this large amount, large and consistent amount of OpenTelemetry data. It's going to be a big shakeup I think, but it has the potential to really unlock a lot of value for our customers. >> Well, so you're, you're a developer relations guy. What are developers asking for right now out of their observability platforms? >> Austin: That's a great question. I think there's two things. The first is that they want it to just work. It's actually the biggest thing, right? There's so many kind of... This goes back to the tool proliferation, right? People have too much data in too many different places, and getting that data out can still be really challenging. And so, the biggest thing they want is just like, "I want something that I can... I want a lot of these questions I have to ask, answered already and OpenTelemetry is going towards it." Keep in mind it's the project's only three years old, so we obviously have room to grow but there are people running it in production and it works really well for them but there's more that we can do. The second thing is, and this isn't what really is interesting to me, is it's less what they're asking for and more what they're not asking for. Because a lot of the stuff that you see people, saying around, "Oh, we need this like very specific sort of lower level telemetry data, or we need this kind of universal thing." People really just want to be able to get questions or get questions answered, right? They want tools that kind of have these workflows where you don't have to be an expert because a lot of times this tooling gets locked behind sort of is gate kept almost in a organization where there are teams that's like, "We're responsible for this and we're going to set it up and manage it for you, and we won't let you do things outside of it because that would mess up- >> Savannah: Here's your sandbox and- >> Right, this is your sandbox you can play in and a lot of times that's really useful and very tuned for the problems that you saw yesterday, but people are looking at like what are the problems I'm going to get tomorrow? We're deploying more rapidly. We have more and more intentional change happening in the system. Like it's not enough to have this reactive sort of approach where our SRE teams are kind of like or this observability team is building a platform for us. Developers want to be able to get in and have these kind of guided workflows really that say like, "Hey, here's where you're starting at. Let's get you to an answer. Let's help you find the needle in the haystack as it were, without you having to become a master of six different or seven different tools." >> Savannah: Right, and it shouldn't be that complicated. >> It shouldn't be. I mean we've certainly... We've been working on this problem for many years now, starting with a lot of our team that started at Google and helped build Google's planet scale monitoring systems. So we have a lot of experience in the field. It's actually one... An interesting story that our founder or now general manager tells BHS, Ben Sigelman, and he told me this story once and it's like... He had built this really cool thing called Dapper that was a tracing system at Google, and people weren't using it. Because they were like, "This is really cool, but I don't know how to... but it's not relevant to me." And he's like, the one thing that we did to get to increase usage 20 times over was we just put a link. So we went to the place that people were already looking for that data and we added a link that says, "Hey, go over here and look at this." It's those simple connections being able to kind of draw people from like point A to point B, take them from familiar workflows into unfamiliar ones. You know, that's how we think about these problems right? How is this becoming a daily part of someone's usage? How is this helping them solve problems faster and really improve their their life? >> Savannah: Yeah, exactly. It comes down to quality of life. >> Warner made the case this morning that computer architecture should be inherently event-driven and that we are moving toward a world where the person matters less than what the software does, right? The software is triggering events. Does this complicate observability or simplify it? >> Austin: I think that at the end of the day, it's about getting the... Observability to me in a lot of ways is about modeling your system, right? It's about you as a developer being able to say this is what I expect the system to do and I don't think the actual application architecture really matters that much, right? Because it's about you. You are building a system, right? It can be event driven, can be support request response, can be whatever it is. You have to be able to say, "This is what I expect to... For these given inputs, this is the expected output." Now maybe there's a lot of stuff that happens in the middle that you don't really care about. And then, I talk to people here and everyone's talking about serverless right? Everyone... You can see there's obviously some amazing statistics about how many people are using Lambda, and it's very exciting. There's a lot of stuff that you shouldn't have to care about as a developer, but you should care about those inputs and outputs. You will need to have that kind of intermediate information and understand like, what was the exact path that I took through this invented system? What was the actual resources that were being used? Because even if you trust that all this magic behind the scenes is just going to work forever, sometimes it's still really useful to have that sort of lower level abstraction, to say like, "Well, this is what actually happened so that I can figure out when I deployed a new change, did I make performance better or worse?" Or being able to kind of segregate your data out and say like... Doing AB testing, right? Doing canary releases, doing all of these things that you hear about as best practices or well architected applications. Observability is at the core of all that. You need observability to kind of do any of, ask any of those higher level interesting questions. >> Savannah: We are here at ReInvent. Tell us a little bit more about the partnership with AWS. >> So I would have to actually probably refer you to someone at Service Now on that. I know that we are a partner. We collaborate with them on various things. But really at Lightstep, we're very focused on kind of the open source part of this. So we work with AWS through the OpenTelemetry project, on things like the AWS distribution for OpenTelemetry which is really... It's OpenTelemetry, again is really designed to be like a neutral standard but we know that there are going to be integrators and implementers that need to package up and bundle it in a certain way to make it easy for their end users to consume it. So that's what Amazon has done with ADOT which is the shortening for it. So it's available in several different ways. You can use it as like an SDK and drop it into your application. There's Lambda layers. If you want to get Lambda observability, you just add this extension in and then suddenly you're getting OpenTelemetry data on the other side. So it's really cool. It's been a really exciting to kind of work with people on the AWS side over the past several years. >> Savannah: It's exciting, >> I've personally seen just a lot of change. I was talking to a PM earlier this week... It's like, "Hey, two years ago I came and talked to you about OpenTelemetry and here we are today. You're still talking about OpenTelemetry." And they're like, "What changes?" Our customers have started coming to us asking for OpenTelemetry and we see the same thing now. >> Savannah: Timing is right. >> Timing is right, but we see the same thing... Even talking to ServiceNow customers who are... These very big enterprises, banks, finance, healthcare, whatever, telcos, it used to be... You'd have to go to them and say like, "Let me tell you about distributed tracing. Let me tell you about OpenTelemetry. Let me tell you about observability." Now they're coming in and saying, "Yeah, so we're standard." If you think about Kubernetes and how Kubernetes, a lot of enterprises have spent the past five-six years standardizing, and Kubernetes is a way to deploy applications or manage containerized applications. They're doing the same journey now with OpenTelemetry where they're saying, "This is what we're betting on and we want partners we want people to help us go along that way." >> I love it, and they work hand in hand in all CNCF projects as well that you're talking about. >> Austin: Right, so we're integrated into Kubernetes. You can find OpenTelemetry and things like kept in which is application standards. And over time, it'll just like promulgate out from there. So it's really exciting times. >> A bunch of CNCF projects in this area right? Prometheus. >> Prometheus, yeah. Yeah, so we inter-operate with Prometheus as well. So if you have Prometheus metrics, then OpenTelemetry can read those. It's a... OpenTelemetry metrics are like a super set of Prometheus. We've been working with the Prometheus community for quite a while to make sure that there's really good compatibility because so many people use Prometheus you know? >> Yeah. All right, so last question. New tradition for us here on theCUBE. We're looking for your 32nd hot take, Instagram reel, biggest theme, biggest buzz for those not here on the show floor. >> Oh gosh. >> Savannah: It could be for you too. It could be whatever for... >> I think the two things that are really striking to me is one serverless. Like I see... I thought people were talking about servers a lot and they were talking about it more than ever. Two, I really think it is observability right? Like we've gone from observability being kind of a niche. >> Savannah: Not that you're biased. >> Huh? >> Savannah: Not that you're biased. >> Not that I'm biased. It used to be a niche. I'd have to go niche thing where I would go and explain what this is to people and nowpeople are coming up. It's like, "Yeah, yeah, we're using OpenTelemetry." It's very cool. I've been involved with OpenTelemetry since the jump, since it was started really. It's been very exciting to see and gratifying to see like how much adoption we've gotten even in a short amount of time. >> Yeah, absolutely. It's a pretty... Yeah, it's been a lot. That was great. Perfect soundbite for us. >> Austin: Thanks, I love soundbites. >> Savannah: Yeah. Awesome. We love your hat and your soundbites equally. Thank you so much for being on the show with us today. >> Thank you for having me. >> Savannah: Hey, anytime, anytime. Will we see you in Amsterdam, speaking of KubeCon? Awesome, we'll be there. >> There's some real exciting OpenTelemetry stuff coming up for KubeCon. >> Well, we'll have to get you back on theCUBE. (talking simultaneously) Love that for us. Thank you all for tuning in two hour wall to wall coverage here, day four at AWS re:Invent in fabulous Las Vegas, Nevada, with Paul Gillin. I'm Savannah Peterson and you're watching theCUBE, the leader in high tech coverage. (lively music)

Published Date : Dec 1 2022

SUMMARY :

and we are holding strong. I'm doing well, fine Savannah. I don't know how you do it. and we got a little swagger on the stage. Hey, great to be here. How's the show been for you so far? Feels a lot like, you A little reminiscent of the before times. on the show this week. Well, and we were talking server that I need to go on?" Talk about. then everyone's going to be like, something to kind stand out and it's a talk trigger. in case the audience isn't familiar and being able to find about the collaboration, and going between tab A to tab B to tab C, in multiple spots to and they go to like tool Why don't you tell us about it? Savannah: We'll just and answer the questions. The goal is to make telemetry data, and the players are changing all the time. Exactly, and a lot of and that there's very little and part of the reason is because of this boring stuff to make sure but it has the potential to really unlock What are developers asking for right now and we won't let you for the problems that you saw yesterday, Savannah: Right, and it And he's like, the one thing that we did It comes down to quality of life. and that we are moving toward a world is just going to work forever, about the partnership with AWS. that need to package up and talked to you about OpenTelemetry and Kubernetes is a way and they work hand in hand and things like kept in which A bunch of CNCF projects So if you have Prometheus metrics, We're looking for your 32nd hot take, Savannah: It could be for you too. that are really striking to me and gratifying to see like It's a pretty... on the show with us today. Will we see you in Amsterdam, OpenTelemetry stuff coming up I'm Savannah Peterson and

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Holger Mueller, Constellation Research | AWS re:Invent 2022


 

(upbeat music) >> Hey, everyone, welcome back to Las Vegas, "theCube" is on our fourth day of covering AWS re:Invent, live from the Venetian Expo Center. This week has been amazing. We've created a ton of content, as you know, 'cause you've been watching. But, there's been north of 55,000 people here, hundreds of thousands online. We've had amazing conversations across the AWS ecosystem. Lisa Martin, Paul Gillan. Paul, what's your, kind of, take on day four of the conference? It's still highly packed. >> Oh, there's lots of people here. (laughs) >> Yep. Unusual for the final day of a conference. I think Werner Vogels, if I'm pronouncing it right kicked things off today when he talked about asymmetry and how the world is, you know, asymmetric. We build symmetric software, because it's convenient to do so, but asymmetric software actually scales and evolves much better. And I think that that was a conversation starter for a lot of what people are talking about here today, which is how the cloud changes the way we think about building software. >> Absolutely does. >> Our next guest, Holger Mueller, that's one of his key areas of focus. And Holger, welcome, thanks for joining us on the "theCube". >> Thanks for having me. >> What did you take away from the keynote this morning? >> Well, how do you feel on the final day of the marathon, right? We're like 23, 24 miles. Hit the ball yesterday, right? >> We are going strong Holger. And, of course, >> Yeah. >> you guys, we can either talk about business transformation with cloud or the World Cup. >> Or we can do both. >> The World Cup, hands down. World Cup. (Lisa laughs) Germany's out, I'm unbiased now. They just got eliminated. >> Spain is out now. >> What will the U.S. do against Netherlands tomorrow? >> They're going to win. What's your forecast? U.S. will win? >> They're going to win 2 to 1. >> What do you say, 2:1? >> I'm optimistic, but realistic. >> 3? >> I think Netherlands. >> Netherlands will win? >> 2 to nothing. >> Okay, I'll vote for the U.S.. >> Okay, okay >> 3:1 for the U.S.. >> Be optimistic. >> Root for the U.S.. >> Okay, I like that. >> Hope for the best wherever you work. >> Tomorrow you'll see how much soccer experts we are. >> If your prediction was right. (laughs) >> (laughs) Ja, ja. Or yours was right, right, so. Cool, no, but the event, I think the event is great to have 50,000 people. Biggest event of the year again, right? Not yet the 70,000 we had in 2019. But it's great to have the energy. I've never seen the show floor going all the way down like this, right? >> I haven't either. >> I've never seen that. I think it's a record. Often vendors get the space here and they have the keynote area, and the entertainment area, >> Yeah. >> and the food area, and then there's an exposition, right? This is packed. >> It's packed. >> Maybe it'll pay off. >> You don't see the big empty booths that you often see. >> Oh no. >> Exactly, exactly. You know, the white spaces and so on. >> No. >> Right. >> Which is a good thing. >> There's lots of energy, which is great. And today's, of course, the developer day, like you said before, right now Vogels' a rockstar in the developer community, right. Revered visionary on what has been built, right? And he's becoming a little professorial is my feeling, right. He had these moments before too, when it was justifying how AWS moved off the Oracle database about the importance of data warehouses and structures and why DynamoDB is better and so on. But, he had a large part of this too, and this coming right across the keynotes, right? Adam Selipsky talking about Antarctica, right? Scott against almonds and what went wrong. He didn't tell us, by the way, which often the tech winners forget. Scott banked on technology. He had motorized sleds, which failed after three miles. So, that's not the story to tell the technology. Let everything down. Everybody went back to ponies and horses and dogs. >> Maybe goes back to these asynchronous behavior. >> Yeah. >> The way of nature. >> And, yesterday, Swami talking about the bridges, right? The root bridges, right? >> Right. >> So, how could Werner pick up with his video at the beginning. >> Yeah. >> And then talk about space and other things? So I think it's important to educate about event-based architecture, right? And we see this massive transformation. Modern software has to be event based, right? Because, that's how things work and we didn't think like this before. I see this massive transformation in my other research area in other platforms about the HR space, where payrolls are being rebuilt completely. And payroll used to be one of the three peaks of ERP, right? You would size your ERP machine before the cloud to financial close, to run the payroll, and to do an MRP manufacturing run if you're manufacturing. God forbid you run those three at the same time. Your machine wouldn't be able to do that, right? So it was like start the engine, start the boosters, we are running payroll. And now the modern payroll designs like you see from ADP or from Ceridian, they're taking every payroll relevant event. You check in time wise, right? You go overtime, you take a day of vacation and right away they trigger and run the payroll, so it's up to date for you, up to date for you, which, in this economy, is super important, because we have more gig workers, we have more contractors, we have employees who are leaving suddenly, right? The great resignation, which is happening. So, from that perspective, it's the modern way of building software. So it's great to see Werner showing that. The dirty little secrets though is that is more efficient software for the cloud platform vendor too. Takes less resources, gets less committed things, so it's a much more scalable architecture. You can move the events, you can work asynchronously much better. And the biggest showcase, right? What's the biggest transactional showcase for an eventually consistent asynchronous transactional application? I know it's a mouthful, but we at Amazon, AWS, Amazon, right? You buy something on Amazon they tell you it's going to come tomorrow. >> Yep. >> They don't know it's going to come tomorrow by that time, because it's not transactionally consistent, right? We're just making every ERP vendor, who lives in transactional work, having nightmares of course, (Lisa laughs) but for them it's like, yes we have the delivery to promise, a promise to do that, right? But they come back to you and say, "Sorry, we couldn't make it, delivery didn't work and so on. It's going to be a new date. We are out of the product.", right? So these kind of event base asynchronous things are more and more what's going to scale around the world. It's going to be efficient for everybody, it's going to be better customer experience, better employee experience, ultimately better user experience, it's going to be better for the enterprise to build, but we have to learn to build it. So big announcement was to build our environment to build better eventful applications from today. >> Talk about... This is the first re:Invent... Well, actually, I'm sorry, it's the second re:Invent under Adam Selipsky. >> Right. Adam Selipsky, yep. >> But his first year. >> Right >> We're hearing a lot of momentum. What's your takeaway with what he delivered with the direction Amazon is going, their vision? >> Ja, I think compared to the Jassy times, right, we didn't see the hockey stick slide, right? With a number of innovations and releases. That was done in 2019 too, right? So I think it's a more pedestrian pace, which, ultimately, is good for everybody, because it means that when software vendors go slower, they do less width, but more depth. >> Yeah. >> And depth is what customers need. So Amazon's building more on the depth side, which is good news. I also think, and that's not official, right, but Adam Selipsky came from Tableau, right? >> Yeah. So he is a BI analytics guy. So it's no surprise we have three data lake offerings, right? Security data lake, we have a healthcare data lake and we have a supply chain data lake, right? Where all, again, the epigonos mentioned them I was like, "Oh, my god, Amazon's coming to supply chain.", but it's actually data lakes, which is an interesting part. But, I think it's not a surprise that someone who comes heavily out of the analytics BI world, it's off ringside, if I was pitching internally to him maybe I'd do something which he's is familiar with and I think that's what we see in the major announcement of his keynote on Tuesday. >> I mean, speaking of analytics, one of the big announcements early on was Amazon is trying to bridge the gap between Aurora. >> Yep. >> And Redshift. >> Right. >> And setting up for continuous pipelines, continuous integration. >> Right. >> Seems to be a trend that is common to all database players. I mean, Oracle is doing the same thing. SAP is doing the same thing. MariaDB. Do you see the distinction between transactional and analytical databases going away? >> It's coming together, right? Certainly coming together, from that perspective, but there's a fundamental different starting point, right? And with the big idea part, right? The universal database, which does everything for you in one system, whereas the suite of specialized databases, right? Oracle is in the classic Oracle database in the universal database camp. On the other side you have Amazon, which built a database. This is one of the first few Amazon re:Invents. It's my 10th where there was no new database announced. Right? >> No. >> So it was always add another one specially- >> I think they have enough. >> It's a great approach. They have enough, right? So it's a great approach to build something quick, which Amazon is all about. It's not so great when customers want to leverage things. And, ultimately, which I think with Selipsky, AWS is waking up to the enterprise saying, "I have all this different database and what is in them matters to me." >> Yeah. >> "So how can I get this better?" So no surprise between the two most popular database, Aurora and RDS. They're bring together the data with some out of the box parts. I think it's kind of, like, silly when Swami's saying, "Hey, no ETL.". (chuckles) Right? >> Yeah. >> There shouldn't be an ETL from the same vendor, right? There should be data pipes from that perspective anyway. So it looks like, on the overall value proposition database side, AWS is moving closer to the universal database on the Oracle side, right? Because, if you lift, of course, the universal database, under the hood, you see, well, there's different database there, different part there, you do something there, you have to configure stuff, which is also the case but it's one part of it, right, so. >> With that shift, talk about the value that's going to be in it for customers regardless of industry. >> Well, the value for customers is great, because when software vendors, or platform vendors, go in depth, you get more functionality, you get more maturity you get easier ways of setting up the whole things. You get ways of maintaining things. And you, ultimately, get lower TCO to build them, which is super important for enterprise. Because, here, this is the developer cloud, right? Developers love AWS. Developers are scarce, expensive. Might not be want to work for you, right? So developer velocity getting more done with same amount of developers, getting less done, less developers getting more done, is super crucial, super important. So this is all good news for enterprise banking on AWS and then providing them more efficiency, more automation, out of the box. >> Some of your customer conversations this week, talk to us about some of the feedback. What's the common denominator amongst customers right now? >> Customers are excited. First of all, like, first event, again in person, large, right? >> Yeah. >> People can travel, people meet each other, meet in person. They have a good handle around the complexity, which used to be a huge challenge in the past, because people say, "Do I do this?" I know so many CXOs saying, "Yeah, I want to build, say, something in IoT with AWS. The first reference built it like this, the next reference built it completely different. The third one built it completely different again. So now I'm doubting if my team has the skills to build things successfully, because will they be smart enough, like your teams, because there's no repetitiveness and that repetitiveness is going to be very important for AWS to come up with some higher packaging and version numbers.", right? But customers like that message. They like that things are working better together. They're not missing the big announcement, right? One of the traditional things of AWS would be, and they made it even proud, as a system, Jassy was saying, "If we look at the IT spend and we see something which is, like, high margin for us and not served well and we announced something there, right?" So Quick Start, Workspaces, where all liaisons where AWS went after traditional IT spend and had an offering. We haven't had this in 2019, we don't have them in 2020. Last year and didn't have it now. So something is changing on the AWS side. It's a little bit too early to figure out what, but they're not chewing off as many big things as they used in the past. >> Right. >> Yep. >> Did you get the sense that... Keith Townsend, from "The CTO Advisor", was on earlier. >> Yep. >> And he said he's been to many re:Invents, as you have, and he said that he got the sense that this is Amazon's chance to do a victory lap, as he called it. That this is a way for Amazon to reinforce the leadership cloud. >> Ja. >> And really, kind of, establish that nobody can come close to them, nobody can compete with them. >> You don't think that- >> I don't think that's at all... I mean, love Keith, he's a great guy, but I don't think that's the mindset at all, right? So, I mean, Jassy was always saying, "It's still the morning of the day in the cloud.", right? They're far away from being done. They're obsessed over being right. They do more work with the analysts. We think we got something right. And I like the passion, from that perspective. So I think Amazon's far from being complacent and the area, which is the biggest bit, right, the biggest. The only thing where Amazon truly has floundered, always floundered, is the AI space, right? So, 2018, Werner Vogels was doing more technical stuff that "Oh, this is all about linear regression.", right? And Amazon didn't start to put algorithms on silicon, right? And they have a three four trail and they didn't announce anything new here, behind Google who's been doing this for much, much longer than TPU platform, so. >> But they have now. >> They're keen aware. >> Yep. >> They now have three, or they own two of their own hardware platforms for AI. >> Right. >> They support the Intel platform. They seem to be catching up in that area. >> It's very hard to catch up on hardware, right? Because, there's release cycles, right? And just the volume that, just talking about the largest models that we have right now, to do with the language models, and Google is just doing a side note of saying, "Oh, we supported 50 less or 30 less, not little spoken languages, which I've never even heard of, because they're under banked and under supported and here's the language model, right? And I think it's all about little bit the organizational DNA of a company. I'm a strong believer in that. And, you have to remember AWS comes from the retail side, right? >> Yeah. >> Their roll out of data centers follows their retail strategy. Open secret, right? But, the same thing as the scale of the AI is very very different than if you take a look over at Google where it makes sense of the internet, right? The scale right away >> Right. >> is a solution, which is a good solution for some of the DNA of AWS. Also, Microsoft Azure is good. There has no chance to even get off the ship of that at Google, right? And these leaders with Google and it's not getting smaller, right? We didn't hear anything. I mean so much focused on data. Why do they focus so much on data? Because, data is the first step for AI. If AWS was doing a victory lap, data would've been done. They would own data, right? They would have a competitor to BigQuery Omni from the Google side to get data from the different clouds. There's crickets on that topic, right? So I think they know that they're catching up on the AI side, but it's really, really hard. It's not like in software where you can't acquire someone they could acquire in video. >> Not at Core Donovan. >> Might play a game, but that's not a good idea, right? So you can't, there's no shortcuts on the hardware side. As much as I'm a software guy and love software and don't like hardware, it's always a pain, right? There's no shortcuts there and there's nothing, which I think, has a new Artanium instance, of course, certainly, but they're not catching up. The distance is the same, yep. >> One of the things is funny, one of our guests, I think it was Tuesday, it was, it was right after Adam's keynote. >> Sure. >> Said that Adam Selipsky stood up on stage and talked about data for 52 minutes. >> Yeah. Right. >> It was timed, 52 minutes. >> Right. >> Huge emphasis on that. One of the things that Adam said to John Furrier when they were able to sit down >> Yeah >> a week or so ago at an event preview, was that CIOs and CEOs are not coming to Adam to talk about technology. They want to talk about transformation. They want to talk about business transformation. >> Sure, yes, yes. >> Talk to me in our last couple of minutes about what CEOs and CIOs are coming to you saying, "Holger, help us figure this out. We have to transform the business." >> Right. So we advise, I'm going quote our friends at Gartner, once the type A company. So we'll use technology aggressively, right? So take everything in the audience with a grain of salt, followers are the laggards, and so on. So for them, it's really the cusp of doing AI, right? Getting that data together. It has to be in the cloud. We live in the air of infinite computing. The cloud makes computing infinite, both from a storage, from a compute perspective, from an AI perspective, and then define new business models and create new best practices on top of that. Because, in the past, everything was fine out on premise, right? We talked about the (indistinct) size. Now in the cloud, it's just the business model to say, "Do I want to have a little more AI? Do I want a to run a little more? Will it give me the insight in the business?". So, that's the transformation that is happening, really. So, bringing your data together, this live conversation data, but not for bringing the data together. There's often the big win for the business for the first time to see the data. AWS is banking on that. The supply chain product, as an example. So many disparate systems, bring them them together. Big win for the business. But, the win for the business, ultimately, is when you change the paradigm from the user showing up to do something, to software doing stuff for us, right? >> Right. >> We have too much in this operator paradigm. If the user doesn't show up, doesn't find the click, doesn't find where to go, nothing happens. It can't be done in the 21st century, right? Software has to look over your shoulder. >> Good point. >> Understand one for you, autonomous self-driving systems. That's what CXOs, who're future looking, will be talked to come to AWS and all the other cloud vendors. >> Got it, last question for you. We're making a sizzle reel on Instagram. >> Yeah. >> If you had, like, a phrase, like, or a 30 second pitch that would describe re:Invent 2022 in the direction the company's going. What would that elevator pitch say? >> 30 second pitch? >> Yeah. >> All right, just timing. AWS is doing well. It's providing more depth, less breadth. Making things work together. It's catching up in some areas, has some interesting offerings, like the healthcare offering, the security data lake offering, which might change some things in the industry. It's staying the course and it's going strong. >> Ah, beautifully said, Holger. Thank you so much for joining Paul and me. >> Might have been too short. I don't know. (laughs) >> About 10 seconds left over. >> It was perfect, absolutely perfect. >> Thanks for having me. >> Perfect sizzle reel. >> Appreciate it. >> We appreciate your insights, what you're seeing this week, and the direction the company is going. We can't wait to see what happens in the next year. And, yeah. >> Thanks for having me. >> And of course, we've been on so many times. We know we're going to have you back. (laughs) >> Looking forward to it, thank you. >> All right, for Holger Mueller and Paul Gillan, I'm Lisa Martin. You're watching "theCube", the leader in live enterprise and emerging tech coverage. (upbeat music)

Published Date : Dec 1 2022

SUMMARY :

across the AWS ecosystem. of people here. and how the world is, And Holger, welcome, on the final day of the marathon, right? And, of course, or the World Cup. They just got eliminated. What will the U.S. do They're going to win. Hope for the best experts we are. was right. Biggest event of the year again, right? and the entertainment area, and the food area, the big empty booths You know, the white spaces in the developer community, right. Maybe goes back to So, how could Werner pick up and run the payroll, the enterprise to build, This is the first re:Invent... Right. a lot of momentum. compared to the Jassy times, right, more on the depth side, in the major announcement one of the big announcements early on And setting up for I mean, Oracle is doing the same thing. This is one of the first to build something quick, So no surprise between the So it looks like, on the overall talk about the value Well, the value for customers is great, What's the common denominator First of all, like, So something is changing on the AWS side. Did you get the sense that... and he said that he got the sense that can come close to them, And I like the passion, or they own two of their own the Intel platform. and here's the language model, right? But, the same thing as the scale of the AI from the Google side to get The distance is the same, yep. One of the things is funny, Said that Adam Selipsky Yeah. One of the things that are not coming to Adam coming to you saying, for the first time to see the data. It can't be done in the come to AWS and all the We're making a sizzle reel on Instagram. 2022 in the direction It's staying the course Paul and me. I don't know. It was perfect, and the direction the company is going. And of course, we've the leader in live enterprise

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Dilip Kumar, AWS Applications | AWS re:Invent 2022


 

(lively music) >> Good afternoon and welcome back to beautiful Las Vegas, Nevada, where we're here live from the show floor, all four days of AWS re:Invent. I'm Savannah Peterson, joined with my co-host Dave Vellante. Dave, how you doing? >> Good. Beautiful and chilly Las Vegas. Can't wait to get back to New England where it's warm. >> Balmy, New England this time of year in December. Wow, Dave, that's a bold statement. I am super excited about the conversation that we're going to be having next. And, you know, I'm not even going to tee it up. I just want to bring Dilip on. Dilip, thank you so much for being here. How you doing? >> Savannah, Dave, thank you so much. >> Hey, Dilip. >> Excited to be here. >> It's joy to have you. So, you have been working at Amazon for about 20 years. >> Almost. Almost. >> Yes. >> Feels like 20, 19 1/2. >> Which is very exciting. You've had a lot of roles. I'm going to touch on some of them, but you just came over to AWS from the physical retail side. Talk to me about that. >> Yup, so I've been to Amazon for 19 1/2 years. Done pricing, supply chain. I was Jeff Bezos technical advisor for a couple years. >> Casual name drop. >> Casual name drop. >> Savannah: But a couple people here for that name before. >> Humble brag, hashtag. And then I, for the last several years, I was leading our physical retail initiatives. We just walk out Amazon One, bringing convenience to physical spaces. And then in August, with like as those things were getting a lot of traction and we were selling to third parties, we felt that it would be better suited in AWS. And, but along with that, there was also another trend that's been brewing, which is, you know, companies have loved building on AWS. They love the infrastructure services, but increasingly, they're also asking us to build applications that are higher up in the stack. Solving key, turnkey business problems. Just walk out Amazon One or examples of that, Amazon Connect. We just recently announced supply chain, so now there's a bevy interesting services all coming together, higher up in the stack for customers. So it's an exciting time. >> It was interesting that you're able to, you know, transfer from that retail. I mean, normally, in historically, if you're within an industry, retail, manufacturing, automotive whatever. You were kind as locked in a little bit. >> Dilip: Siloed a little bit. Yeah, yeah, yeah. >> Because they had their own, your own value chain. And I guess, data has changed that maybe, that you can traverse now. >> Yeah, if you think about the things that we did, even when we were in retail, the tenants was less about the industries and more about how can we bring convenience to physical spaces? The fact that you don't like to wait in line is no more like likely, you know, five years from now than it is today. So, it's a very durable tenant, but it's equally applicable whether you're in a grocery store, a convenience store, a stadium, an airport. So it actually transcends any, and like supply chain, think of supply chain. Supply chain isn't, you know, targeted to any one particular industry. It has broad applicability. So these things are very, you know, horizontally applicable. >> Anything that makes my life easier, I'm down. >> Savannah: We're all here for the easy button. We've been talking about it a bit this week. I'm in. And the retail store, I mean, I'm in San Francisco. I've had the experience of going through. Very interesting and seamless journey, honestly. It's very exciting. So tell us a little bit more about the applications group at AWS. >> Yup. So as I said, you know, we are, the applications group is a combination of several services. You know, we have communication developer services, which is the ability to add simple email service or video and embed video, voice chat using a chime SDK. In a higher up in the stack, we are taking care of things that IT administrators have to deal with where you can provision an entire desktop with the workspaces or provide a femoral access to it. And then as you go up even higher up in the stack, you have productivity applications like AWS Wicker, which we just did GA, you know, last week in AWS Clean Rooms which we announced as a service in preview. And then you have, you know, Connect, which is our cloud contact center, AWS supply chain. Just walk out Amazon One, it just feels like we're getting started. >> Just a couple things going on. >> So, clean rooms. Part of the governance play, part of data sharing. Can you explain, you know, we were talking offline, but I remember back in the disk drive days. We were in a clean room, they'd show you the clean room, you couldn't go near it unless you had a hazmat suit on. So now you're applying that to data. Explain that concept. >> Yeah, so the companies across, you know, financial services or healthcare, advertising, they all want to be able to combine and pull together data`sets with their partners in order to get these collaborative insights. The problem is either the data's fragmented, it's siloed or you have, you know, data governance issues that's preventing them from sharing. And the key requirement is that they want to be able to share this data without exposing any of the underlying data. Clean rooms are always emerged as a solution to that, but the problem with that is that they're hard to maintain. They're expensive. You have to write complex privacy queries. And if you make a mistake, you risk exposing the same data that you've been, you know, studiously trying to protect. >> Trying to protect. >> You know, take advertising as an industry, as an example. You know, advertisers care about, is my ad effective? But it turns out that if you're an advertiser and let's say you're a Nike or some other advertiser and your pop, you know, you place an ad on the website. Well, you want to stop showing the ad to people who have already purchased the product. However, people who purchased the product,- >> Savannah: It happens all the time. >> that purchasing data is not accessible to them easily. But if you could combine those insights, you know, the publishers benefit, advertisers benefits. So AWS Clean Rooms is that service that allows you very easily to be able to collaborate with a group of folks and then be able to gain these collaborative insights. >> And the consumers benefit. I mean, how many times you bought, you search it. >> It happens all the time. >> They know. And like, I just bought that guys, you know? >> Yeah, no, exactly. >> Four weeks. >> And I'm like, you don't need to serve me that, you know? And we understand the marketing backend. And it's just a waste of money and energy and resources. I mean, we're talking about sustainability as well. I don't think supply chain has ever had a hotter moment than it's had the last two and a half years. Tell me more about the announcement. >> Yup, so super excited about this. As you know, as you said, supply chains have always been very critical and very core for companies. The pandemic exacerbated it. So, ours way of sort of thinking about supply chains is to say that, you know, companies have taken, over the years many, like dozens, like millions and millions of dollars of investment in building their own supply chains. But the problem with supply chains is that the reason that they're not as functional as they could be is because of the lack of visibility. Because they're strung together very many disparate systems, that lack of visibility affects agility. And so, our approach in it was to say that, well, if we could have folks use their existing supply chain what can we do to improve the investment on the ROI of what they're getting? By creating a layer on top of it, that provides them that insights, connects all of these disparate data and then provides them insights to say, well, you know, here's where you overstock, here's where you under stock. You know, this is the, you know, the carbon emission impact of being able to transfer something. So like rather without requiring people to re-platform, what's the way that we can add value in it? And then also build upon Amazon's, you know, years of supply chain experience, to be able to build these predictive analytics for customers. >> So, that's a good, I like that you started with the why. >> Yes. >> Right now, what is it? It's an abstraction layer and then you're connecting into different data points. >> Yes, that's correct. >> Injecting ML. >> Feel like you can pick in, like if you think about supply chain, you can have warehouse management systems, order management systems. It could be in disparate things. We use ML to be able to bring all of this disparate data in and create our unified data lake. Once you have that unified data lake, you can then run an insights layer on top of it to be able to say, so that as the data changes, supply chain is not a static thing. Data's constantly changing. As the data's changing, the data lake now reflects the most up-to-date information. You can have alerts and insights set up on it to say that, what are the kinds of things that you're interested in? And then more importantly, supply chain and agility is about communication. In order to be able to make certain things happen, you need to be able to communicate, you need to make sure that everyone's on the same page. And we allow for a lot of the communication and collaboration tools to be built within this platform so that you're not necessarily leaving to go and toggle from one place to the other to solve your problems. >> And in the pie chart of how people spend their time, they're spending a lot less time communicating and being proactive. >> That's correct. >> And getting ahead of the curve. They're spending more time trying to figure out actually what's going on. >> Yes. >> And that's the problem that you're going to solve. >> Well, and it ensures that the customer at the other end of that supply chain experience is going to have their expectations managed in terms of when their good might get there or whatever's going to happen. >> Exactly. >> I feel like that expectation management has been such a big part of it. Okay, I just have to ask because I'm very curious. What was it like advising Jeff? >> Quite possibly the best job that I've ever had. You know, he's a fascinating individual. >> Did he pay you to say that? >> Nope. But I would've, like, I would've done it for like, it's remarkable seeing how he thinks and his approach to problem solving. It is, you know, you could be really tactical and go very deep. You could be extremely strategic. And to be able to sort of move effortlessly between those two is a unique skill. I learned a lot. >> Yeah, absolutely. So what made you want to evolve your career at Amazon after that? 'Cause I see on your LinkedIn, you say, it was the best job you ever had. With curiosity? >> Yeah, so one of the things, so the role is designed for you to be able to transition to something new. >> Savannah: Oh, cool. >> So after I finished that role, we were just getting into our foray with physical stores. And the idea between physical stores is that, you and I as consumers, we all have a lot of choices for physical stores. You know, there's a lot of options, there's a lot of formats. And so the last thing we wanted to do is come up with another me too offering. So, our approach was that what can we do to improve convenience in physical stores? That's what resulted in just walk out to Amazon Go. That's what resulted in Amazon One, which is another in a fast, convenient, contactless way to pay using the power of your palm. And now, what started in Amazon retail is now expanded to several third parties in, you know, stadiums, convention centers, airports. >> Airport, I just had, was in the Houston airport and got to do a humanless checkout. >> Dilip: Exactly. >> And actually in Honolulu a couple weeks ago as well too. Yeah, so we're going to see more and more of this. >> Yes. >> So what Amazon, I think has over a million employees. A lot of those are warehouse employees. But what advice would you give to somebody who's somewhere inside of Amazon, maybe they're on AWS, maybe they're Amazon. What advice would you give somebody inside that's maybe, you know, hey, I've been at this job for five, six years, three, four years, whatever it is. I want to do something else. And there's so much opportunity inside Amazon, right? What would you advise them? >> My single advice, which is actually transferable and I use it for myself is choose something that makes you a little uncomfortable. >> Dave: Get out of your comfort zone. >> It's like, you got to do that. It's like, it's not the easiest thing to hear, but it's also the most satisfying. Because almost every single time that I've done it for myself, it's resulted in like, you don't really know what the answer is. You don't really know exactly where you're going to end up, but the process and the journey through it, if you experience a little bit of discomfort constantly, it makes you non complacent. It makes you sort of not take the job, sort of in a stride. You have to be on it to do it. So that's the advice that I would give anyone. >> Yeah, that's good. So something that's maybe adjacent and maybe not completely foreign to you, but also something that, you know, you got to go dig a little bit and learn. >> You're planning a career change over here, Dave? >> No, I know a lot of people in Amazon are like, hey, I'm trying to figure out what I want to do next. I mean, I love it here. I live by the LPS, you know, but, and there's so much to choose from. >> It is, you know, when I joined in 2003, there were so many things that we were sort of doing today. None of those existed. It's a fascinating company. And the evolution, you could be in 20 different places and the breadth of the kinds of things that, you know, the Amazon experience provides is timeless. It's fascinating. >> And, you know, you look at a company like Amazon, and, you know, it's so amazing. You look at this ecosystem. I've been around- >> Even a show floor. >> I've been around a lot of time. And the show floor says it all. But I've seen a lot of, you know, waves. And each subsequent wave, you know, we always talk about how many companies were in the Fortune 1000 and aren't anymore. And, but the leaders, you know, survive and they thrive. And I think it's fascinating to try to better understand the culture that enables that. You know, you look at a company like Microsoft that was irrelevant and then came back. You know, even IBM was on death store for a while and they come back and so they. And so, but Amazon just feels, you know, at the moment you feel like, "Oh wow, nothing can stop this machine." 'Cause everybody's trying to disrupt Amazon and then, you know, only the paranoid survive, all that stuff. But it's not like, past is not prologue, all right? So that's why I asked these questions. And you just said that a lot of the services today that although the ideas didn't even exist, I mean, walkout. I mean, that's just amazing. >> I think one of the things that Amazon does really well culturally is that they create the single threaded leadership. They give people focus. If you have to get something done, you have to give people focus. You can't distract them with like seven different things and then say that, oh, by the way, your eighth job is to innovate. It just doesn't work that way. It's like it's hard. Like it can be- >> And where were the energy come from that? >> Exactly. And so giving people that single threaded focus is super important. >> Frank Slootman, the CEO of Snowflake, has a great quote. He wrote on his book. He said, "If you got 14 priorities, you got none." And he asks,- >> Well said. >> he challenges people. If you had to give up everything and do only one thing for the next 365 days, what would that be? It's a really hard question to answer. >> I feel like as we're around New Year's resolution times. I mean when we thinking about that, maybe we can all share our one thing. So, Dilip, you've been with the the applications team for five months. What's coming up next? >> Well, as I said, you know, it feels like it's still day one for applications. If you think about the things, the news that we introduced and the several services that we introduced, it has applicability across a variety of horizontal industries. But then we're also feeling that there's considerable vertical applications that can be built for specific things. Like, it could be in advertising, it could be in financial services, it could be in manufacturing. The opportunities are endless. I think the notion of people wanting applications higher up in the stack and a little more turnkey solutions is also, it's not new for us, but it's also new and creative too. You know, AWS has traditionally been doing. >> So again, this relates to what we were sort of talking about before. And maybe, this came from Jazzy or maybe it came from Bezos. But you hear a lot, it's okay to be misunderstood or if we were misunderstood for a long time. So when people hear up the stack, they think, when you think about apps, you know, in the last 10 years it was taking on-prem and bringing it into the cloud. Okay, you saw that with CREM, email, CRM, service management, you know, data warehouses, et cetera. Amazon is thinking about this in a different way. It's like you're looking at the world saying, okay, how can we improve whatever? Workflows, people's lives, doing something that's not been done before? And that seems to be the kind of applications that you guys are thinking about building. >> Yeah. >> And that's unique. It's not just, okay, we're going to take something on-prem put it in the cloud. Been there, done that. That S-curve is sort of flattening now. But there's a new S-curve which is completely new workflows and innovations and processes that we really haven't thought about yet. Or you're thinking about, I presume. >> Yeah. Having said that, I'd also like to sort of remind folks that when you consider the, you know, the entire spend, the portion of workloads that are running in the cloud is a teeny tiny fraction. It's like less than 5%, like 4% or something like that. So it's a very, there's still plenty of things that can sort of move to the cloud. But you're right that there is another trend of where in the stack and the types of applications that you can provide as well. >> Yeah, new innovation that haven't well thought of yet. >> So, Dilip, we have a new tradition here on theCUBE at re:Invent. Where we're looking for your 30 minute Instagram reel, your hot take, biggest key theme, either for you, your team, or just general vibe from the show. >> General vibe from the show. Well, 19 1/2 years at Amazon, this is actually my first re:Invent, believe it or not. This is my, as a AWS employee now, as re:Invent with like launching services. So that's the first. I've been to re:Invent before, but as an attendee rather than as a person who's, you know, a contributing number of the workforce. >> Working actually? >> If you will. >> Actually doing your job. >> And so I'm just amazed at the energy and the breadth. And the, you know, from the partners to the customers to the diversity of people who are coming here from everywhere. I had meetings from people in New Zealand. Like, you know, the UK, like customers are coming at us from like very many different places. And it's fascinating for me to see. It's new for me as well given, you know, some of my past experience. But this is a, it's been a blast. >> People are pumped. >> People are pumped. >> They can't believe the booth traffic. Not only that quality. >> Right. All of our guests have talked about that. >> Like, yeah, you know, we're going to throw half of these leads away, but they're saying no, I'm having like really substantive conversations with business people. This is, I think, my 10th re:Invent. And the first one was mostly developers. And I'm like, what are you talking about? And, you know, so. Now it's a lot more business people, a lot of developers too. >> Yeah. >> It's just. >> The community really makes it. Dilip, thank you so much for joining us today on theCube. >> Thank you for having me. >> You're fantastic. I could ask you a million questions. Be sure and tell Jeff that we said hi. >> Will do. >> Savannah: Next time you guys are hanging out. And thank all of you. >> You want to go into space? >> Yeah. Yes, yes, absolutely. I'm perhaps the most space obsessed on the show. And with that, we will continue our out of this world coverage shortly from fabulous Las Vegas where we are at AWS re:Invent. It is day four with Dave Vellante. I'm Savannah Peterson and you're watching theCUBE, the leader in high tech coverage. (lively music)

Published Date : Dec 1 2022

SUMMARY :

Dave, how you doing? Beautiful and chilly Las Vegas. And, you know, I'm not So, you have been working at Almost. but you just came over to AWS Yup, so I've been to here for that name before. that's been brewing, which is, you know, able to, you know, transfer Dilip: Siloed a little bit. that you can traverse now. is no more like likely, you know, Anything that makes And the retail store, I have to deal with where you Can you explain, you know, And if you make a mistake, you showing the ad to people that allows you very easily And the consumers benefit. that guys, you know? to serve me that, you know? is to say that, you know, I like that you started and then you're connecting like if you think about supply chain, And in the pie chart of And getting ahead of the curve. And that's the problem Well, and it ensures that I feel like that expectation management Quite possibly the best It is, you know, you So what made you want for you to be able to And so the last thing we wanted to do and got to do a humanless checkout. And actually in Honolulu a But what advice would you give to somebody that makes you a little uncomfortable. It's like, you got to do that. but also something that, you know, I live by the LPS, you know, but, And the evolution, you could And, you know, you look And, but the leaders, you If you have to get something done, And so giving people that He said, "If you got 14 If you had to give up the the applications team you know, it feels like that you guys are thinking about building. put it in the cloud. that you can provide as well. Yeah, new innovation that So, Dilip, we have a new tradition here you know, a contributing And the, you know, from the They can't believe the booth traffic. All of our guests And I'm like, what are you talking about? Dilip, thank you so much for I could ask you a million questions. you guys are hanging out. I'm perhaps the most space

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Krishnaprasath Hari & Sid Sharma, Hitachi Vantara | AWS re:Invent 2022


 

(upbeat music) >> Hello, brilliant cloud community, and welcome back to AWS re:Invent. We are here in Las Vegas, Nevada. I'm Savannah Peterson, joined by my co-host Dave Vellante. Dave, how you doing? >> I'm doing well, thanks, yeah. >> Yeah, I feel like... >> I'm hanging in there. >> you've got a lot of pep in your step today for the fourth day. >> I think my voice is coming back, actually. >> (laughs) Look at you, resilient. >> I was almost lost yesterday, yeah. >> Yeah. (laughs) >> So, I actually, at a Hitachi event one time almost completely lost my voice. The production guys pulled me off. They said, "You're done." (Savannah laughing) They gave me the hook. >> You got booted? >> Dave: Yeah, yeah. >> Yeah, yeah, you actually (laughs) got the hook, wow. >> So, I have good memories of Hitachi. >> I was going to say (Dave laughing) interesting that you mentioned Hitachi. Our two guests this morning are from Hitachi. Sid and KP, welcome to the show. >> Thank you. >> Savannah: How you guys doing? Looking great for day four. >> Great. Thank you. >> Great. >> Hanging in there. >> Thank you, Dave and Savannah. (Savannah laughing) >> Dave: Yeah, cool. >> Savannah: Yeah. (laughs) >> Yeah, it was actually a Pentaho thing, right? >> Oh, Pentaho? Yeah. >> Which kind of you guys into that software edge. It was right when you announced the name change to Hitachi Vantara, which is very cool. I had Brian Householder on. You remember Brian? >> Yeah, I know. >> He was explaining the vision, and yeah (indistinct). >> Yeah. Well, look at you a little Hitachi (indistinct). >> Yeah, I've been around a long time, yeah. >> Yeah, all right. (Dave laughing) >> Just a casual flex to start us off there, Dave. I love it. I love it. Sid, we've talked a lot on the show about delivering outcomes. It's a hot theme. Everyone wants to actually have tangible business outcomes from all of this. How are customers realizing value from the cloud? What does that mean? >> See, still 2007, 2008, it was either/or kind of architecture. Either I'm going to execute my use cases on cloud or I'm going to keep my use cases and outcomes through edge. But in the last four or five years and specifically we are in re:Invent, I would talk about AWS. Lot of the power of hyperscalers has been brought to edge. If you talk about the snowball family of AWS, if you talk about monitor on edge devices, if you talk about the entire server list being brought into Lambda coupled inside snowball, now the architecture premise, if I talk about logical shift is end. Now the customers are talking about executing the use cases between edge and cloud. So, there is a continuum rather than a binary bullion decision. So, if you are talking about optimizing a factory, earlier I'll do the analytics at cloud, and I'll do machine on edge. Now it is optimization of a factory outcome at scale across my entire manufacturing where edge, private cloud, AWS, hyperscalers, everything is a continuum. And the customer is not worried about where, which part of my data ops, network ops, server ops storage ops is being executed. >> Savannah: It's like (indistinct). >> The customer is enjoying the use cases. And the orchestration is abstracted through an industrial player like Hitachi working very collaboratively with AWS. So, that is how we are working on industrial use cases right now. >> You brought up manufacturing. I don't think there's been a hotter conversation around supply chain and manufacturing than there has been the last few years. I can imagine taking that guessing game out for customers is a huge deal for you guys. >> Big because if you look at the world today, right from a safety pin, to a cell phone jacket, to a cell phone, the entire supply chain is throttled. The supply chain is throttled because there are various choke points. >> Savannah: Yeah. >> And each choke points is surrounded by different kind of supply and geopolitical issues. >> Savannah: 100%. >> Now, if we talk about the wheat crisis happening because of the Ukraine-Russia war, but the wheat crisis actually creates a multiple string of impacts which impact everything. Silicon, now we talk about silicon, but we then forget about nickel. Nickel is also controlled in one part of that geopolitical conflict. So, everything is getting conflagrated into a very big supply issue. So, if your factories are not performing beyond optimum, if they are not performing at real, I'm, we are talking about factory, hyperscale of the factory. The factory needs to perform at hyperscale to provide what the world needs today. So, we are in a very different kind of a scenario. Some of the economists call it earlier the recession was because of a demand constraint. The demand used to go down. Today's recession is because the supply is going down. The demand is there, but the supply is going down. And there is a different kind of recession in the world. The supply is what is getting throttled. >> And the demand is somewhat unpredictable too. People, you know, retailers, they've... >> Especially right now. >> kind of messed up their inventory. And so, the data is still siloed. And that's where, you know, you get to, okay, can I have the same experience across clouds, on-prem, out to the edge? Kind of bust those silos. >> Yep. >> You know, I dunno if it's, it's certainly not entirely a data problem. There's (laughs), like you say, geopolitical and social issues. >> Savannah: There's so much complexity. >> But there's a data problem too. >> Yes. >> Big. >> So, I wonder if you could talk about your sort of view of, point of view on that cross-cloud, hybrid, out to the edge, what I call super cloud? >> Absolutely. So, today, if you look at how enterprises are adopting cloud or how they're leveraging cloud, it's not just a hosting platform, right? It is the platform from where they can draw business capabilities. You heard in the re:Invent that Amazon is coming up with a supply chain service out of the box in the cloud. That's the kind of capabilities that business wants to draw from cloud today. So, the kind of multicloud or like hybrid cloud, public cloud, private cloud, those are the things which are kind of going to be behind the scenes. At the end of the day, the cloud needs to be able to support businesses by providing their services closer to their consumers. So, the challenges are going to be there in terms of like reliability, resilience, cost, security. Those are the ones that, you know, many of the enterprises are grappling with in terms of the challenges. And the way to solve that, the way how we approach our customers and work with them is to be able to bring resilience into the cloud, into the services which are running in cloud, and by driving automation, making autonomous in everything that you do, how you are monitoring your services, how we are making it available, how we are securing it, how we are making it very cost-effective as well. It cannot be manually executed; it has to be automated. So, automation is the key in terms of making the services leveraged from all of this cloud. >> That's your value add. >> Absolutely. >> And how do I consume that value add? Is it sort of embedded into infrastructure? Is it a service layer on top? >> Yeah, so everything that we do today in terms of like how these services have to be provided, how the services have to be consumed, there has to be a modern operating model, right? I think this is where Hitachi has come up with what we are calling as Hitachi Application Reliability Center and Services. That is focusing on modern operating, modern ways of like, you know, how you support these cloud workloads and driving this automation. So, whether we provide a hyper-converged infrastructure that is going to be at the edge location, or we are going to be able to take a customer through the journey of modernization or migrating onto cloud, the operating model that is going to be able to establish the foundation on cloud and then to be able to operate with the right levels of reliability, security, cost is the key. And that's the value added service that we provide. And then the way we do that is essentially by looking at three principles: one, to look at the service in totality. Gone are the days you look at infrastructure separately, applications separately, data and security separately, right? >> Savannah: No more silos. >> No more silos. You look at it as a workload, and you look at it as a service. And number two is to make sure that the DevOps that you bring and what you do at the table is totally integrated and it's end to end. It's not a product team developing a feature and then ops team trying to keep the lights on. It has to be a common backlog with the error budget that looks at you know, product releases, product functionalities, and even what ops needs to do to evolve the product as well. And then the third is to make sure that reliability and resiliency is inbuilt. Cloud offers native durability, native availability. But if your service doesn't take advantage of that, it's kind of going to still be not available. So, how do you kind of ingrain and embed all of these things as a value add that we provide? >> There's a lot of noise. We've got hybrid cloud. We've got multicloud. We've got a lot going on. It adds to the complexity. How do you help customers solve that complexity as they begin their transformation journey? I mean, I'm sure you're working with the biggest companies, making really massive change. How do you guide them through that process? >> So, it is to look at the outcome working backwards, like what AWS does, right? Like, you know, how do you look at the business outcome? What is the value that you're looking to drive? Again, it's not to be pinned through one particular cloud. I know there is lot of technology choices that you can make and lot of deployment models that you can choose from. But at the end of the day, having a common operating model which is kind of like modern, agile, and it is kind of like keeping the outcomes in the mind, that is what we do with our customers to be able to create that operating model, which completes the transformation, by the way. And cloud is just one part of the LEGO blocks which provides that overall scheme and then the view for driving that overall transformation. >> So, let's paint a picture. Let's say you've got this resilient foundation; you've kind of helped the customers build that out. How do they turn that into value for their customers? Do you have any examples that you can share? That'd be great. >> Yeah, I can start with what we're doing for one of the, you know, world's largest facility, infrastructure, power, cooling, security, monitoring company that has their products deployed in 2,000 locations across the globe. For them, and always on business means you are monitoring the temperature. You are monitoring the safety of people who are within the facility, right? A temperature shift of one to two degree can affect even the sustainability goals of NARC, our customer, but also their end consumers. So, how do you monitor these kind of like critical parameters? How do you have a platform? >> Savannah: Great example, yeah. >> How you have cloud resources that are going to be always on, that are going to be reliable, that are going to be cost-effective as well is what we are doing for one of our customers. Sid can talk about another example as well. >> Great. >> Yeah, go for it, Sid. >> So, there are examples: rail. We are working with a group in England; it's called West Coast Partnership. And they had a edge device which was increasing in size. Now, this edge device was becoming big because the parameters which go into the edge device were increasing because of regulation and because the rail is part of national security infrastructure. We have worked with West Coast Partnership and Hitachi Rail, which is a group company, to create a miniaturization of this edge device, because if the size of the edge device is increasing on the train, then the weight of the train increases, and the speed profile, velocity profile, everything goes down. So, we have miniaturized the edge device. Secondly, all the data profiles, signal control, traction control, traction motors, direction control, timetable compliance, everything has been kept uniform. And we have done analytics on cloud. So, what is the behavior of the driver? What is a big breaking parameter of the driver? If the timetable has being missed, is there an erratic behavior being demonstrated by the driver to just meet the timetable? And the timetable is a pretty important criteria in rail because if you miss one, then... So, what we have done is we have created an edge-to-cloud environment where the entire rail analytics is happening. Similarly, in another group company, Hitachi Energy, they had a problem that arguably one of the largest transformer manufacturer in the world. The transformer is a pretty common name now because you're seeing what is happening in Ukraine. Russia went after the transformers and substations before the start of the winter so that their district heating can be meddled with. Now, the transformer, it had a lead time of 17 weeks before COVID. So, if you put me an order of a three-phase transformer, I can deliver it to you in 17 weeks. After and during COVID, the entire lead time increased to 57 to 58 weeks. In cases of a complex transformer, it even went up to something like two years. >> Savannah: Ooh! >> Now, they wanted to increase the productivity of their existing plant because there is only that much sheet metal, that much copper for solenoid, that much microprocessor and silicon. So, they wanted to increase the output of their factory from 95 to 105, 10 more transformers every day, which is 500 and, which is 3,650 every- >> Savannah: Year. >> Year. Now, to do that, we went to a very complex machine; it's called a guard machine. And we increased the productivity of the guard machine by just analyzing all the throttles and all the wastages which are happening there. There are multiple case studies because, see, Hitachi is an industrial giant with 105 years of body of work. KP and I just represent the tip of the digital tip of the arrow. But what we are trying to do through HARC, through industry cloud, through partnership with AWS is basically containerizing and miniaturizing our entire body of work into a democratized environment, an industrial app store, if I may say, where people can come and take their industrial outcomes at ease without worrying about their computational and network orchestration between edge and cloud. That's what we are trying to do. >> I love that analogy of an industrial app cloud. Makes it feel easier in decreasing the complexity of all the different things that everyone's factoring into making their products, whatever they're making. So, we have a new challenge here on theCUBE at AWS re:Invent, where we are looking for your 30-second hot take, your Instagram reel, sound bite. What's the most important story or theme either for you as a team or coming out of the show? You can ponder it for a second. >> It might be different. See, for me, it is industrial security. Industrial OT security should be the theme of the Western world. Western world is on the crosshairs of multiple bad actors. And the industrial security is in the chemical plants, is in the industrial plants, is in the power grids, is in our postal networks and our rail networks. They need to be secured; otherwise, we are geopolitically very weak. Gone are the days when anyone is going to pick up a battle with America or Western world on a field. The battle is going to be pretty clandestine on an cyber world. And that is why industrial security is very important. >> Critical infrastructure and protecting it. >> Absolutely. >> Well said, Sid. KP, what's your hot take? >> My take is going to be a modern operating model, which is going to complete the transformation and to be able to tap into business services from cloud. So, a modern operating model through HARC, that is going to be my take. >> Fantastic. Well, can't wait to see what comes out of Hitachi next. Sid, KP... >> KP: Thank you. >> thank you so much for being here. >> Sid: Thank you. >> Absolutely. >> Dave: Thanks, guys. >> Savannah: This is I could talk to you all about supply chain all day long. And thank all of you for tuning in to our continuous live coverage here from AWS re:Invent in fantastic Sin City. I'm Savannah. Oh, excuse me. With Dave Vellante, I'm Savannah Peterson. You're watching theCUBE, the leader in high tech coverage. (digital xylophone music)

Published Date : Dec 1 2022

SUMMARY :

Dave, how you doing? for the fourth day. I think my voice is They gave me the hook. (laughs) got the hook, wow. interesting that you mentioned Hitachi. Savannah: How you guys doing? Thank you. Thank you, Dave and Savannah. Yeah. announced the name change He was explaining the Well, look at you a little Yeah, I've been Yeah, all right. to start us off there, Dave. Lot of the power of hyperscalers The customer is enjoying the use cases. for customers is a huge deal for you guys. look at the world today, by different kind of supply of recession in the world. And the demand is And so, the data is still siloed. There's (laughs), like you say, So, the challenges are going to be there how the services have to be consumed, that the DevOps that you the biggest companies, What is the value that that you can share? You are monitoring the safety that are going to be always on, by the driver to just meet the timetable? the output of their factory of the guard machine by just of all the different things of the Western world. and protecting it. KP, what's your hot take? that is going to be my take. Well, can't wait to see what could talk to you all

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Anurag Gupta, Shoreline io | AWS re:Invent 2022 - Global Startup Program


 

(gentle music) >> Now welcome back to theCUBE, everyone. I'm John Walls, and once again, we're glad to have you here for AWS re:Invent 22. Our coverage continues here on Thursday, day three, of what has been a jam-packed week of tech and AWS, of course, has been the great host for this. It's now a pleasure to welcome in Anurag Gupta, who is the founder and CEO of Shoreline, joining us here as part of the AWS Global Showcase Startup Program, and Anurag, good to see you, sir. Thanks for joining us. >> Thank you so much. >> Tell us about Shoreline, about what you're up to. >> So we're a DevOps company. We're really focused on repairing issues. If you think about it, there are a ton DevOps companies and we all went to the cloud in order to gain faster innovation and by and large check. Then all of the things involved in getting things into production, artifact generation, testing, configuration management, deployment, also by and large, automated. Now pity the poor SRE who's getting the deluge of stuff on them, every week, every two days, sometimes multiple times a day, and it's complicated, right? Kubernetes, VMs, lots of services, multiple clouds, sometimes, and you know, they need to know a little bit about everything. And you know what, there are a ton of companies that actually help you with what we call Day-2 Ops. It's just that most of them help you with observability, telling you what's gone wrong, or incident management, routing something to someone. But you know, back when I was at AWS, I never got really that excited about one more dashboard to look at or one more like better ticket routing. What used to really excite me was having some issue extinguished forever. And if you think about it, like the first five minutes of an incident are detecting and routing. The next hour, two hours, is some human being going in and fixing it, so that feels like the big opportunity to reduce, so hopefully we can talk a little bit about different ways that one can do that. >> What about Day-2 Ops? Just tell me about how you define that. >> So I basically define it as once the software goes into a production, just making sure things stay up and are healthy and you're resilient and you don't get errors and all of those sorts of things because everything breaks sooner or later, you know, to a greater or lesser degree. >> Especially that SRE you're talking about, right? >> Yeah. >> So let's go back to that scenario. Yeah, you pity the poor soul because they do have to be a little expert in everything. >> Exactly. >> And that's really challenging and we all know that, that's really hard. So how do you go about trying to lighten that burden, then? >> So when you look at the numbers, about somewhere between 40% to even 95% of the alarms that fire, the alerts that fire, are false positives and that's crazy. Why is someone waking up just to deal with? >> It's a lot of wasted time, isn't it? >> A lot of wasted time. And you know, you're also training someone into what I call ClickOps, just to go in and click the button and resolve it and you don't actually know if it was the false positive or it's the rare real positive, and so that's a challenge, right? And so the first thing to do is to figure out where the false positives are. Like, let's say Datadog tells you that CPU is high and alarms. Is that a good thing or a bad thing? It's hard for them to tell, right? But you have to then introspect it into something precise like, oh, CPU is high, but response times are standard and the request rate is high. Okay, that's a good thing. I'm going to ignore this. Or CPU is high, but it kind of resolves itself, so I'm going to not wake anybody up. Or CPU is high and oh, it's the darn JVM starting to garbage collect again, so let me go and take a heap dump and give that to my dev team and then bounce the JVM and you know, without waking anybody up, or CPU is high, I have no idea what's going on. Now it's time to wake somebody up. You know, what you want to use humans for is the ability to think about novel stuff, not to do repetitive stuff, so that's the first step. The second step is, about 40% of what remains is repetitive and straightforward. So like a disk is full, I'd better clean up the garbage on the disk or maybe grow the disk. People shouldn't wake up to deal to grow a disk. And so for that, what you want to do is just have those sorts of things get automated away. One of the nice things about Shoreline is, is that we take the experience in what we build for one company, and if they're willing, provide it to everybody else. Our belief is, a central tenant is, if someone somewhere fixes something, everyone everywhere should gain the benefit because we all sit on the same three clouds, we all sit on the same set of database infrastructure, et cetera. We should all get the same benefits. Why do we have to scar our own backs rather than benefiting from somebody else's scar tissue, so that's the second thing. The third thing is, okay, let's say it's not straightforward, not something I've seen before, then in that case, what often happens is on average like eight people get involved. You know, it initially goes to L1 support or L1 ops and, but they don't necessarily know because, as you say, the environment's complex. And so, you know, they go into Slack and they say, "At here, can somebody help me with this?" And those things take a much longer time, so wouldn't it be better that if your best SRE is able to say, "Hey, check these 20 things and then run these actions." We could convert that into like a Jupyter Notebook where you could say the incident got fired I pre-populated all the diagnostics, and then I tell people very precisely, "If you see this, run this, et cetera." Like a wiki, but actually something you could run right in this product. And then, you know, last piece of the puzzle, the smaller piece, is sometimes new things happen and when something new happens, what you want is sort of the central tech of Shoreline, which is parallel distributed, real-time debugging. And so the ability to do, you know, execute a command across your fleet rather than individual boxes so that you can say something like, "I'm hearing that my credit card app is slow. For everything tagged as being part of my credit card app, please run for everything that's running over 90% CPU, please run a top command." And so, you know, then you can run in the same time on one host as you can on 30,000 and that helps a lot. So that's the core of what we do. People use us for all sorts of things, also preventative maintenance, you know, just the proactive regular things. You know, like your car, you do an oil change, well, you know, you need to rotate your certs, certificates. You need to make sure that, you know, there isn't drift in your configurations, there isn't drift in your software. There's also security elements to it, right? You want to make sure that you aren't getting weird inbound/outbound traffic across to ports you don't expect to be open. You don't want to have these processes running, you know, maybe something's bad. And so that's all the kind of weird anomaly detection that's easy to do if you run things in a distributed parallel way across everything. That's super hard to do if you have to go and Whac-A-Mole across one box after the next. >> Well, which leads to a question just in terms of setting priorities then, which is what you're talking about helping companies establish priorities, this hierarchy of level one warning, level two, level three, level four. Sounds like that should be a basic, right? But you're saying that's not, that's not really happening in the enterprise. >> Well, you know, I would say that if you hadn't automated deployments, you should do that first. If you haven't automated your testing pipeline, shame on you, you should do that like a year ago. But now it's time to help people in production because you've done that other work and people are suffering. You know, the crazy thing about the cloud is, is that companies spend about three times more on the human beings to operate their cloud infrastructure as on the cloud infrastructure itself. I've yet to hear anybody say that their cloud bill is too low, you know, so, you know, there's a clearer savings also available. And you know, back when I was at AWS, obviously I had to keep the lights on too, but you know, I had to do that, but it's kind of a tax on my engineers and I'd really spend, prefer to spend the head count on innovation, on doing things that delight my customers. You never delight your customers by keeping the lights on, you just avoid irritating them by turning 'em off, right? >> So why are companies so fixed in on spending so much time on manually repairing things and not looking for these kinds of little, much more elegant solution and cost-efficient, time-saving, so on so forth. >> Yeah, I think there just hasn't been very much in this space as yet because it's a hard, hard problem to solve. You know, automation's a little bit scary and that's the reality of it and the way you make it less scary is by proving it out, by doing the simple things first, like reducing the alert fatigue, you know, that's easy. You know, providing notebooks to people so that they can click things and do things in a straightforward way. That's pretty easy. The full automation, that's kind of the North Star, that's what we aspire to do. But you know, people get there over time and one of our customers had 700 instances of this particular incident solved for them last week. You imagine how many human beings would've been doing it otherwise, you know? >> Right. >> That's just one thing, you know? >> How many did it take the build a pyramid? How many decades did that take, right? You had an announcement this week. I don't think we've talked about that. >> No, yeah, so we just announced Incident Insights, which is a free product that lets people plug into initially PagerDuty and pretty soon the Opsgenie ServiceNow, et cetera. And what you can do is, is you give us an API key read-only and we will suck your PagerDuty data out. We apply some lightweight ML unsupervised learning, and in a couple of minutes, we categorize all of your incidents so that you can understand which are the ones that happen most often and are getting resolved really quickly. That's ClickOps, right? Those alarms shouldn't fire. Which are the ones that involve a lot of people? Those are good candidates to build a notebook. Which are the ones that happen again and again and again? Those are good candidates for automation. And so, I think one of the challenges people have is, is that they don't actually know what their teams are doing and so this is intended to provide them that visibility. One of our very first customers was doing the beta test for us on it. He used to tell us he had about 100 tickets, incidents a week. You know, he brought this tool in and he had 2,100 last week and was all, you know, like these false alarms, so while he's giving us- >> That was eye opening for him to see that, sure. >> And why he's, you know, looking at it, you know, he's just like filing Jiras to say, "Oh, change this threshold, cancel this alarm forever." You know, all of that kind of stuff. Before you get to do the fancy work, you got to clean your room before you get to do anything else, right? >> Right, right, dinner before dessert, basically. >> There you go. >> Hey, thanks for the insights on this and again the name of the new product, by the way, is... >> Incident Insights. >> Incident Insights. >> Totally free. >> Free. >> Yeah, it takes a couple of minutes to set up. Go to the website, Shoreline.io/insight and you can be up and running in a couple of minutes. >> Outstanding, again, the company is Shoreline. This is Anurag Gupta, and thank you for being with us. We appreciate it. >> Appreciate it, thank you. >> Glad to have to here on theCUBE. Back with more from AWA re:Invent 22. You're watching theCUBE, the leader in high-tech coverage. (gentle music)

Published Date : Dec 1 2022

SUMMARY :

of the AWS Global Showcase about what you're up to. But you know, back when I was at AWS, Just tell me about how you define that. and you don't get errors Yeah, you pity the poor soul So how do you go about trying So when you look at the numbers, And so the ability to do, you know, in the enterprise. And you know, back when I was at AWS, and not looking for these kinds of little, and the way you make it less the build a pyramid? and was all, you know, for him to see that, sure. And why he's, you know, before dessert, basically. and again the name of the new and you can be up and running thank you for being with us. Glad to have to here on theCUBE.

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Erkang Zheng, JupiterOne | AWS re:Invent 2022 - Global Startup Program


 

well hello everybody John Wallace here on thecube he's continuing our segments here on the AWS Global startup showcase we are at day three of Reinventing irking Zhang is joining us now he is the CEO co-founder of Jupiter one um first off before we get going talking about you know security and big world for you guys I know what's your take on the show what's been going on out here at re invent yeah yeah ring event has been one of my favorite shows there's a lot of people here there's a lot of topics of course it's not just cyber security a lot of cloud infrastructure and just technology in general so you get a lot you know if you go walk the floor you see a lot of vendors you look at us go into sessions you can learn a lot but you're the Hot Topic right everybody's focused on Cyber yeah big time and with good reason right because as we know the Bad actors are getting even smarter and even faster and even more Nimble so just paint the landscape for me here in general right now as you see uh security Cloud Security in particular and and kind of where we are in that battle well we are clearly not winning so I think that in itself is a bit of a uh interesting problem right so as a it's not just Cloud security if you think about cyber security in general as an industry it has it has not been around for that long right but if you just look at the history of it uh we haven't done that while so uh pick another industry say medicine which has been around forever and if you look at the history of Medicine well I would argue you has done tremendously well because people live longer right when you get sick you get access to health care and yeah exactly you have Solutions and and you can see the trend even though there are problems in healthcare of course right but the trend is is good it's going well but not in cyber security more breaches more attacks more attackers we don't know what the hell we're doing with that many solutions and you know that's been one of my struggles as a former CSO and security practitioner for many years you know why is it that we're not getting better all right so I'm going to ask you the question yeah okay why aren't we getting better you know how come we can't stay ahead of the curve on this thing that for some reason it's like whack-a-mole times a hundred every time we think we solve one problem we have a hundred more that show up over here exactly and we have to address that and and our attention keeps floating around yeah I think you said it right so because we're taking this guacamole approach and we're looking for the painkiller of the day and you know we're looking for uh the Band-Aids right so and then we ended up well I I think to be fair to be fair to your industry the industry moves so quickly technology in general moves so quickly and security has been playing catch-up over time we're still playing catch-up so when you're playing catch-up you you can almost only uh look at you know what's the painkiller of what's the band name of the day so I can stop the bleeding right but I do think that we're we're to a point or we have enough painkillers and Band-Aids and and we need to start looking at how can we do better fundamentally with the basics and do the basics well because a lot of times the basics that get you into trouble so fundamentally the foundation I if I hear you right what you're saying is um you know quick changing industry right things are moving rapidly but we're not blocking and tackling we're not doing the X's and O's and so forget changing and we we got to get back to the basis and do those things right exactly you can only seem so simple it seems so simple but it's so hard right so you can you can think about you know uh even in case of building a starter building a company and and in order at one point right so we're blocking uh blocking tackling and then when we grow to a certain size we have to scale we have to figure out how to scale the business this is the same problem that happens in security as an industry we've been blocking happening for so long you know we're the industry is so young but we're to a point that we got to figure out how to scale this scale this in a fundamentally different way and I'll give you some example right so so what when we say the basics now it's easy to to think that say users should have MFA enabled is one of the basics right or another Basics will be you have endpoint protection on your devices you know maybe it's Cloud strike or Sentinel one or carbon black or whatever but the question being how do you know it is working 100 of the time right how do you know that how do you know right you find out too exactly that's right and how do you know that you have 100 coverage on your endpoints those Solutions are not going to tell you because they don't know what they don't know right if it's not enabled if it's not you know what what's the negative that you are not seeing so that's one of the things that you know that's in the basic state that you're now covering so the fundamentals it really goes to these five questions that I think that nobody has a really good answer for until now so the five questions goes what do I have right is it important what's important out of all the things I have you have a lot right you could have millions of things what important now for those that are important does it have a problem and if it has a problem who can fix it because the reality is in most cases security teams are not the ones fixing the problems they're they're the ones identical they're very good at recognizing but not so good exactly identifying the owner who can fix it right right could be could be business owner could be Engineers so the the asset ownership identification right so so these four questions and and then over time you know whether it's over a week or a month or a quarter or a year am I getting better right and then you just keep asking these questions in different areas in different domains with a different lens right so maybe that's endpoints maybe that's Cloud maybe that's you know users maybe that's a product and applications right but it really boils down to these five questions that's the foundation for any good security program if you can do that well I think we cover a lot of bases and we're going to be in much better shape than we have been all right so where do you come in man Jupiter one in terms of what you're providing because obviously you've identified this kind of pyramid yes this hierarchy of addressing needs and I assume obviously knowing you as I do and knowing the company as I do you've got Solutions that's exactly right right and and we precisely answer those five questions right for uh any organization uh from a asset perspective right because all the the answers to all those these five questions are based in assets it starts with knowing what I have right right so the the overall challenge of cyber security being broke broken I I believe is fundamentally that people do not understand and cannot uh probably deal with the complexity that we have within our own environments so again like you know using uh medicine as an example right so in order to come up with the right medicine for either it's a vaccine for covid-19 or whether it is a treatment for cancer or whatever that case may be you have to start with the foundations of understanding both the pathogen and to the human body like DNA sequencing right without those you cannot effectively produce the right medicine in modern uh you know Medicine sure right so that is the same thing that's happening in cyber security you know we spend a lot of times you know putting band days in patches right and then we spend a lot of time doing attacker research from the outside but we don't fundamentally understand in a complete way what's the complexity within our own environment in terms of digital assets and that's that's almost like the DNA of your own work what is that kind of mind-blowing in a way that if again hearing you what you're talking about is saying that the first step is to identify what you have that's right so it seems just so basic that that I should know what I what's under my hood I should know what is valuable and what is not I should prioritize what I really need to protect and what maybe can go on the second shelf yeah it has been a tough problem since the beginning of I.T not just the beginning of cyber security right so in the history of I.T we have this thing called cmdb configuration management database it is supposed to capture the configurations of it assets now over time that has become a lot more complex and and there's a lot more than just it asset that we have to understand from a security and attack service perspective right so we have to understand I.T environments we have to understand Cloud environments and applications and users and access and data and as and all of those things then then we have to take a different approach of sort of a modern cmdb right so what is the way that we can understand all of those complexity within all of those assets but not just independently within those silos but rather in a connected way so we can not only understand the attack surface but only but also understand the attack path that connect the dots from one thing to another right because everything in the organization is actually connected if if there's any one thing that sits on an island right so if you say you have a a a a server or a device or a user that is on an island that is not connected to the rest of the organization then why have it right and it doesn't matter so it's the understanding of that connect connected tissue this entire map where this you know DNA sequencing equivalent of a digital organization is what Jupiter one provides right so that visibility of the fundamental you know very granular uh level of assets and resources to answer those five questions and how does that how do I get better at that then I mean I have you to help me but but internally within our organization um I mean I don't want to be rude but I mean do I have do I have the skill for that do I have um do I have the the internal horsepower for that or or is there some need to close that Gap and how do I do it you know I'll tell you two things right so so one you mentioned the worst skills right so let me start there so because this one is very interesting we also have a huge skills shortage in cyber security we will we've all heard that for years and and and and for a long time but if you dig deeper into it why is that why is that and you know we have a lot of you know talented people right so why do we still have a skills shortage now what's interesting is if you think about what we're asking security people to do is mind-boggling so if you if you get a security analyst to say hey I want to understand how to protect something or or how to deal with an incident and what you're asking the person to do is not only to understand the security concept and be a domain expert in security you're also asking the person to and understand at the same time AWS or other clouds or endpoints or code or applications so that you can properly do the analysis and the in the response it's it's impossible it's like you know if you have you have to have a person who's an expert in everything know everything about everything that's right it's impossible so so so that's that's one thing that we have to to resolve is how do we use technology like Jupiter one to provide an abstraction so that there's Automation in place to help the security teams be better at their jobs without having to be an expert in deep technology right just add the abstract level of understanding because you know we can we can model the data and and provide the analysis and visual visualization out of the box for them so they can focus on just the security practices so that's one and the second thing is we have to change the mindset like take vulnerability management as an example right so the mindset for vulnerability management has been how do I manage findings now we have to change it to the concept of more proactive and how to manage assets so let's think about uh you know say log4j right that that happened and uh you know when it happened everybody scrambles and said hey which which devices or which you know uh systems have log4j and you know it doesn't matter what's the impact we can fix it right going back to those questions that that I mentioned before right and then um and then they try to look for a solution at a time say well where's that silver bullet that can give me the answers now what what what we struggle with though is that you know I want to maybe ask the question where were you six months ago where were you six months ago where you could have done the due diligence and put something in place that help you understand all of these assets and connections so you can go to one place and just ask for that question when something like that you know hit the fan so so if we do not fundamentally change the mindset to say I have to look at things not from a reactive findings perspective but really starting from an asset-centric you know day one perspective to look at that and have this Foundation have this map build we can't get there right so it's like you know if I need direction I go to Google Maps right but the the reason that it works is because somebody has done the work of creating the map right right if you haven't if you don't have the map and you just at you know when the time you say I gotta go somewhere and you expect the map to magically happen to show you the direction it's not going to work right right I imagine there are a lot of people out there right now are listening to thinking oh boy you know and that's what Jupiter one's all about they're there to answer your oh boy thanks for the time of course I appreciate the insights as well it's nice to know that uh at least somebody is reminding us to keep the front door locked too that's just the back door the side doors keep that front door and that garage locked up too definitely um all right we'll continue our coverage here at AWS re invent 22 this is part of the AWS Global startup showcase and you're watching the cube the leader in high-tech coverage foreign

Published Date : Dec 1 2022

SUMMARY :

all right so I'm going to ask you the

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Ayal Yogev, Anjuna Security | AWS re:Invent 2022


 

(gentle music) >> Good morning, fellow cloud nerds, and welcome back to day four of AWS re:Invent. We are here in fabulous Las Vegas, Nevada. I'm joined by my cohost Paul Gillin. I'm Savannah Peterson. We're on theCUBE. Paul, how you doing? You doing well? >> We're staggering to the conclusion. >> (laughing) It's almost the end then. >> And I say that only talking about my feet. This event is still going strong. The great keynote this morning by Werner Vogels about system architecture and really teaching 70,000 people how to design systems. AWS really taking advantage of this event to educate its customer base and- >> So much education here. >> Yeah, and that was a fantastic sort of cap to the keynotes we've seen this week. >> Yeah, I'm impressed Paul, our first AWS re:Invent. I think we're doing pretty good all things considered. >> Well, we're still alive. >> And our next guest actually looks like he's been sleeping this week, which is remarkable. Please welcome Ayal to the show. Ayal, how you doing today? >> I'm good, I'm good. Thank you for having me. >> It's our pleasure. You're with Anjuna. >> Yes. >> Just in case the audience isn't familiar, what's Anjuna? >> Anjuna is an enterprise security company. We focus in the space of confidential computing. And essentially we enable people to run anything they want in any environment with complete security and privacy. >> Which is a top priority for pretty much every single person here. >> Ayal: That is true. >> Now, confidential computing, I keep hearing that term. >> Yeah, let's go there. >> Is it, I mean, is there a trademark associated with it? Is there a certification? Is the concept or is it actually a set of principles and frameworks? >> Savannah: Give us the scoop. >> Yeah, so confidential computing is essentially a set of technologies that were added to the hardware itself, to the CPU, and now to GPUs by the hardware vendors. So Intel, AMD, Arm, Nvidia AWS with their own hardware solution for this. And essentially what it allows you to do is to run workloads on top of the CPU and the GPU in a way that even if somebody gets full access to the infrastructure, you know, root access, physical access, they're not going to have any access to the data and the code running on top of it. And as you can imagine in cloud environments, this is extremely, extremely (indistinct). >> And this done through encryption? >> It involves encryption. If you go one step deeper, it involves protecting the data while it's running, data and memory, when the application is processing it. Which is always been the missing piece in terms of where you protect data. >> So I got excited when I looked at the show notes because you are serving some of the most notoriously security strict customers in the market. Can you tell us about the Israeli Ministry of Defense? >> Sure. So essentially what we do with the Israel Ministry of Defense and other customers, especially on the on the government side, one of the challenges government has is that they have to, if they want security and privacy in the cloud, they have to use something like a gov cloud. And sometimes that makes sense, but sometimes either the gov cloud is not ready because of legal battles or just it takes time to set it up. In some countries, it's just not going to make financial sense for the clouds to create a gov cloud. So what we do is we enable them to run in the commercial cloud with the security and privacy of a gov cloud. >> Was that, I can imagine, so you took them to the public cloud, correct? >> Ayal: Yes. >> Was that a challenging process? When I think of national security, I can imagine a business transformation like that would be a little nerve-wracking. >> Oh, definitely. It was a long process and they went like, "This is probably one of the best security experts on the planet." And they went extremely deep in making sure that this aligns with what they would be able to do to actually move sensitive data to the commercial cloud. Which, obviously, that the requirements are higher than anything I've ever seen from anybody else. And the fact that they were willing to publicly talk about this and be a public reference for us shows the level of confidence that they have in the underlying technology, in the security and privacy that this allows them to achieve. >> We still hear reservations, particularly from heavily regulated industries, about moving into the cloud. Concerns about security, data ownership, shared responsibility. >> Ayal: Yes. >> Are those real, are those valid? Or is the technology foundation now strong enough that they should not be worried about those things? >> Yeah, this is an excellent question, because the the shared responsibility model, is exactly sort of the core of what this is about. The shared responsibility model essentially means the cloud's, sort of by definition, the cloud is somebody else managing the infrastructure for you, right? And if somebody's managing the infrastructure for you they have full access to what you do on top of that infrastructure. That's almost the definition. And that's always been sort of one of the core security problems that was never solved. Confidential computing solves this. It means that you can use the cloud without the clouds having any access to what you do on top of their infrastructure. And that means that if the clouds get hacked, your data is safe. If an employee of the cloud decides to get access to your data, they can't. They just don't have any access. Or if the government comes to the cloud with a subpoena, the clouds can't give them access to your data, which is obviously very important for European customers and other customers outside of the US. So this is essentially what confidential computing does and it allows to break that shared responsibility model, where you as the customer get full control of your data back. >> Now, do you need the hardware foundation to do that? Or are you solving this problem in software? >> No. So we do need a hardware foundation for this which is now available in every cloud. And it's part of every server CPU that Intel ship, that AMD ship. This is part of almost every data center in AWS. But what we bring to the table at Anjuna, is every time there was a fundamental shift in computer architecture, you needed a software stack on top of it to essentially make it usable. And I think the best last example was VMware, right? But virtualization was extremely powerful technology that nobody was using until VMware built a software stack to make it super simple to virtualize anything. And to some extent that was the birth of the public cloud. We would never have a public cloud without virtualization. We're seeing the same level of shift now with confidential computing on the hardware side. And all the large players are behind this. They're all part of the confidential computing consortium that pushes this. But the challenge customers are running into, is for them to go use this they have to go refactor and rebuild every application. >> Why? >> And nobody's going to go do that. And that's exactly what we help them with. >> Yeah. >> In terms of why, as part of confidential computing, what it essentially means is that the operating system is outside the cross cycle. You, you don't want to cross the operating system because you don't want somebody with root access to have any access to your data. And what this means is every application obviously communicates with the operating system pretty often, right? To send something to the network or some, you know, save something to the file system, which means you have to re-architect your application and break it into two: a confidential piece and a piece that's communicating with the operating system and build some channel for the two sides to communicate. Nobody's going to go do that for every application. We allow you to essentially do something like Anjuna run application and it just runs in a confidential computing environment. No changes. >> Let's talk a little bit more about that. So when we're thinking about, I think we've talked a little bit about it, but I think there's a myth of control when we're talking about on-prem. Everybody thinks that things are more secure. >> Right. >> It's not the case. Tell us how enterprise security changes once when a customer has adopted Anjuna. >> Yeah, so I think you're absolutely right. I think the clouds can put a lot more effort and expertise into bringing security than the data center. But you definitely have this sort of more sense of security in your data center because you own the full stack, right? It's your people, it's your servers, it's your networks in the cloud >> Savannah: It's in your house, so to speak. Yeah. >> Exactly. And the cloud is the third party managing all that for you. And people get very concerned about that, and to some extent for a good reason. Because if a breach happens regardless of whose fault it is, the customer's going to be the one sort of left holding the bag and dealing with the aftermath of the breach. So they're right to be concerned. In terms of what we do, once you run things in confidential computing, you sort of solve the core problem of security. One of the core problems of security has always been when somebody gets access to the infrastructure especially root access to the infrastructure, it's game over. They have access to everything. And a lot of how security's been built is almost like these bandaid solutions to try to solve. Like perimeter security is how do I make sure nobody gets access to the infrastructure if they don't need to, right? All these detection solutions is once they're in the infrastructure, how do I detect that they've done something they shouldn't have? A lot of the vulnerability management is how do I make sure everything is patched? Because if somebody gets access how do I make sure they don't get root access? And then they really get access to everything. And conversation computing solves all of that. It solves the root cause, the root problem. So even if somebody gets root access, even if somebody has full access to the infrastructure, they don't have access to anything, which allows you to one, essentially move anything you want to the public cloud regardless, of the sensitivity of it, but also get rid of a lot of these other sort of bandaid solutions that you use today to try to stop people from getting that access because it doesn't matter anymore. >> Okay. So cyber security is a one and a half trillion dollar industry, growing at over 10% a year. Are you saying that if organizations were to adopt confidential computing universally that industry would not be necessary? >> No, I think a lot of it will have to change with confidential computing. Exactly, like the computer industry changed with virtualization. If you had asked when VMware just got started if the data centers are going to like, "Oh, this is going to happen," I don't think anybody could have foreseen this. But this is exactly what virtualization did. Confidential computing will change the the security industry in a massive way, but it doesn't solve every security problem. What it essentially does is it moves the perimeter from the machine itself, which used to be sort of the smallest atom, to be around the workload. And what happens in the machine doesn't matter anymore. You still need to make sure that your workload is protected. So companies that make sure that you write secure code are still going to be needed. Plus you're going to need security for things like denial of service. Because if somebody runs, you know, gets access to their infrastructure, they can stop you from running but your data is going to be protected. You're not going to need any of these data protection solutions around the box anymore. >> Let's hang out there for a second. Where do you see, I mean what an exciting time to be you, quite frankly, and congratulations on all of your success so far. Where are we going in the next two to five years? >> Yeah, I think with confidential computing the first thing that this is going to enable is essentially moving everything to the public cloud. I think the number one concern with the cloud kind of like you mentioned, is security and privacy. >> Savannah: Right. >> And this essentially eliminates that need. And that's why the clouds are so excited about this. That's why AWS talks about it. And I think Steve Schmidt, the of CISO of Amazon, used to be the CISO of AWS, talks about confidential computing as the future of data security and privacy. And there's a reason why he does that. We've seen other clouds talk about this and push this. That's why the clouds are so excited about this. But even more so again, I think over time this will allow you to essentially remove a lot of the security tools that exist there, kind of reimagine security in a better way. >> Savannah: Clean it up a little bit. Yeah. >> Exactly. And over time, I think it's going to change the world of compute even more because one of the things this allows you to do is the closer you get to the edge, the more security and privacy problems you have. >> Savannah: Right. And so many variables. >> Exactly. And it's basically out there in the wild, and people can get physical access. >> Quite literally a lot of the time, yeah. >> Exactly. And what confidential computing does, it provides that complete security and privacy regardless of even if somebody has physical access, which will allow you to move workloads much closer to the edge or to the edge itself instead of sending everything back to your backend to process things. >> We have interviewed a number of security companies here during this event, and I have to say, confidential computing has never come up. They don't talk about it. Why is that? Is there an awareness problem? >> Savannah: Are they threatened? >> Yeah, so I think the biggest, and to some extent, this is exactly like I kept bringing up VMware. Like VMware's, you can think of Salesforce, when they talked about SaaS, they sort of embedded the concept of SaaS. No other company on the planet was talking about SaaS. They created a new category and now almost everything is SaaS. VMware with virtualization, right? Nobody was using it, and now, almost everything is virtualized. Confidential computing is a new way of doing things. It's basically a kind have to shift the way of how you think about security and how you think about privacy. And this is exactly what we're seeing. I don't expect other security companies to talk about this. And to some extent, one of the things I've realized that we're almost more of an infrastructure company than a security company, because we bake security to be part of the infrastructure. But we're seeing more and more the clouds talk about this. The CPU vendors talk about this. We talk to customers more and more. Like almost every large bank I talk to now has a confidential computing strategy for 2023. This is now becoming part of the mainstream. And yeah, security companies will have to adopt or die if they don't fit into that new world that it is going to create >> This is the new world order, baby, get on the train or get left behind. >> Ayal: Exactly. >> I love it. This is a really fascinating conversation and honestly what you're doing makes so much sense. Yeah, you don't need me to validate your business model, but I will, just for the sake of that. >> Thank you. >> We have a new challenge here at re:Invent on theCUBE where we are looking for your 30 second Instagram reel hot take, thought leadership. What's the biggest theme, key takeaway from the show or experience this year for you? >> Yeah, so for me, obviously focusing on confidential computing. I think this is just going to be similar to how no network was encrypted 10 years ago and today every network is encrypted with TLS and HTTPS. And how five years ago no disc was encrypted, and today every disc is encrypted with disc encryption. The one missing piece is memory. Memory is where data is exposed now. I think within a few years all memory is going to be encrypted and it's just going to change two industries: the security industry as well as the computer industry. >> Paul: Does that include cache memory? >> What's that? >> Does that include cache memory? >> That is encrypting the RAM essentially. So everything, this is the one last place where data is not encrypted, and that's exactly what confidential computing brings to the table. >> Are there any performance concerns with encrypting memory? >> That's a phenomenal question. One of the really nice things about confidential computing is that the heavy lifting is done by the hardware vendors themselves as part of the hardware and not part of the critical path in the CPU. It's very similar to the TLS acceleration cards, if you remember those, which allows us to be extremely, extremely performant. And that's why I think this is going to be for everything. Because every time we had a security solution that had no performance impact and was super simple to use it just became the default, because why wouldn't you use it for everything? >> Ayal, this has been absolutely fascinating. We could talk to you all day. Unfortunately, we're out of time. But really thank you so much for coming on the show. Now, we feel more confident in terms of our confidential computing knowledge and definitely learned a lot. Thank all of you for tuning in to our fantastic four day live stream at AWS re:Invent here in Sin City with Paul Gillin. I'm Savannah Peterson. You're watching theCUBE, the leader in high tech coverage. (gentle music)

Published Date : Dec 1 2022

SUMMARY :

Paul, how you doing? And I say that only to the keynotes we've seen this week. I think we're doing pretty Ayal, how you doing today? Thank you for having me. You're with Anjuna. We focus in the space of Which is a top priority I keep hearing that term. and the code running on top of it. Which is always been the missing piece I looked at the show notes for the clouds to create a gov cloud. like that would be a And the fact that they were willing about moving into the cloud. they have full access to what you do And all the large players are behind this. And nobody's going to go do that. that the operating system I think we've talked It's not the case. than the data center. house, so to speak. the customer's going to be the to adopt confidential if the data centers are going to like, to be you, quite frankly, this is going to enable as the future of data Savannah: Clean it the closer you get to the edge, And so many variables. And it's basically lot of the time, yeah. or to the edge itself during this event, and I have to say, And to some extent, one of This is the new world order, baby, Yeah, you don't need me to What's the biggest theme, I think this is just going to be similar That is encrypting the RAM essentially. is that the heavy lifting We could talk to you all day.

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Anant Adya, & David Wilson, Infosys | AWS re:Invent 2022


 

(bright, upbeat music playing) >> Hello, Brilliant Cloud community and welcome back to AWS re:Invent, where we are live all day everyday from the show floor, here in Las Vegas, Nevada. I'm Savannah Peterson joined by my beautiful co-host, Lisa Martin here on theCUBE. Lisa, you're smiling, you're radiating, day three, you would think it was day one. How you doing? >> Amazing. I can't believe the energy that has been maintained >> It's been a theme. on this show floor, since Monday night at 4:00 pm. >> I know, and I kind of thought today we might see some folks trickling out. It is packed, as our guests and I were, we were all just talking about, right before the segment, almost too packed which is a really great sign for AWS. >> It is. We're hearing north of 55,000 people here. And of course, we only get a little snapshot of what's at the Venetian. >> Literally this corner, yeah. We don't get to see anything else around The Strip, that's going on, so it's massive. >> Yeah, it is very massive. I'm super excited. We've got two guests from Infosys with us on this last segment from this stage today. David and Anant, welcome to the show. How you doing? >> Awesome. >> You're both smiling and I am really excited. We have our first prop of the show, (David and Anant laughing) and it's a pretty flashy, sexy prop. Anant, what's going on here? >> Oh, so this is something that we are very proud of. Last year we won one award, which was very special for us because it was our first award with AWS, and that was, "The Industry Partner of The Year Award." And on the back of that, this year we won three awards and this is super awesome for us, because all of them are very special. One was in collaboration, second was in design, and third was in sustainability. So we are very proud, and we thank AWS, and it's a fantastic partnership. >> Yeah, congratulations. >> Anant: Yes. I mean that's huge. >> Yes, it's absolutely huge. And the second one is, we are the Launch Partner for MSK, which again is a very proud thing for us. So I think those are the two things that we wanted to talk about. >> How many awards are you going to win next year then? (all laughing) >> We want to target more than three. (Savannah chuckles) >> Keep it going up. >> Probably five, right? >> So it's the odd numbers, one, three, five, seven, ten. Yeah. Yeah. Yeah. >> Savannah: There you go. >> I think we got that question last year and we said we'd get two, and we ended up over-delivering with three, so who knows? >> Hey, nothing wrong with setting the bar low and clearing it. And I mean, not setting it low, setting it with one and clearing it with three is pretty fantastic. We talk about it as an ego thing sometimes with awards and it feels great for internal culture, but David, what does it mean on the partnership side to win awards like that? >> So what's really important for us with our partners is to make sure that we're achieving their goals, and when their goals are achieved in our partnership it's just the byproduct that we're achieving our own with our clients. The awards are a great representation of that to see, you know, again, being recognized in three different categories really shows that we've had success with AWS, and in turn, you know, Anant and I can attest to it. We've been very successful at the partnership on our side. >> Yeah, and I bet it's really exciting for the team. Just speaking for Energy (indistinct) >> And there's celebration, you know, there's been a few cocktails being raised... >> Has there? In Las Vegas? >> David: I know. Cocktails? >> Lisa Martin: Shocking! I'm shocked! >> Lisa Martin: I know! (all laughing) I wouldn't mind one right now to be really, really honest. Let's dig into the product a little bit. Infosys Cobalt. What's the scoop, Anant? >> Yeah, so first of all, we were the first ones to actually launch a Cloud brand called Cobalt, right? We were the first ones in the world. In fact, one of our competitor followed us soon after. So essentially what we did was we brought all our Cloud offerings into one brand called Cobalt. It becomes very clear to our customers on what our proposition is. It is very consistent to the market in terms of what our narrative is. And it's a little easy for our customers to understand what we bring to the table. So Cobalt is not one product or what one platform it's a set of services, solutions and platforms that we bring to accelerate customer's journey where they're leveraging Cloud. So that's what Cobalt is. >> Awesome, everyone wants to do everything faster. >> Yes. >> Lisa Martin: Yeah. >> And the booth was packed. I walked by earlier, it was absolutely buzzing. >> Yes. >> Yeah. Nobody wants to do, you know, wants less data slower. >> Anant: Yes. (Savannah laughs) >> It's always more faster. >> Anant: More faster. And we're living in this explosion unlike anything this swarm of data unlike anything that we've ever seen before. Every company, regardless of industry has to be a data company. >> Anant: Yes. But they have to be able to work with the right partners to extract, to first of all harness all that data, extract insights in real time, because of course on the consumer side we're not patient anymore. >> Anant: Yes. We expect a personalized, realtime, custom experience. >> Anant: Absolutely. >> How do you work with AWS to help deliver that and how do the partners help deliver that as well? >> Well I'll start with on the partner side of it. You walk through the hallways here or down the aisles you see partners like MongoDB, Snowflake, Databricks and such, they're all attesting their commitment and their strong partnership with AWS, and coincidentally they're also very good partners of our own. And as a result... >> Savannah: One big happy family here at AWS when you met. >> And this is something that I'm calling, coining the phrase sub-ecosystems. These are partnerships where one is successful with each other, and then the three come together, and we go together with an integrated solution. And it's really taking off. It's something that's really powerful. The fun thing about re:Invent here is isn't just that we're having amazing discussions with our clients and AWS, but we're also having with the other partners here about how we can all work together so... And data analytics is a big one, security is another hot one-- >> Lisa Martin: Security is huge. >> Savannah: Yeah. Cost optimization from the start. >> Absolutely. And Ruba was saying this, right? Ruba said, like she was giving example of a marathoner. Marathon is not a single man or a single woman sport, right? So similarly Cloud journey is a team's, sort of you know, team journey, so that's why partners play a big role in that and that's exactly what we are trying to do. >> So you guys get to see a lot of different companies across a lot of different industries. We're living in very interesting times, how do you see the Cloud evolving? >> Oh, yeah. So what we did when we launched Cobalt in 2020 we have now evolved our story. We call it Cobalt 2.0. And essentially what we wanted to do was to focus on industry Clouds. So it's not just about taking a workload and moving it from point A to point B or moving data to Cloud or getting out of data centers, but it's also being very specific to the industry that this specific customer belongs to, right? So for example, if we go to banking they would say we want to better our security posture. If we go to a retailer they want to basically have smart stores. If we go to a manufacturing customer they want to have a smart factory. So we want to make sure that there are specific industry blueprints and specific reference architectures that we bring and start delivering outcomes. So we call it something called... >> Savannah: I know you're hot on business outcomes. >> Yes. >> Savannah: Yes. So we call it something called the link of life forces. So there are six technologies; Cloud, Data, Edge, IOT, 5G, and AI. They will come together to deliver business outcomes. So that's where we are heading with Cobalt 2.0, And that's essentially what we want to do with our customers. >> Savannah: It's a lot to think about. >> Yes. >> David: Yes. >> And, yeah, go for it David. >> I was just saying from a partnering perspective, you know prior to Cloud, we were talking about transactional type businesses where if you ask a technology company who their partner is its generally a reseller where they're just basically taking one product and selling it to their client. What's happened with cloud now it's not about the transaction upfront it's about the actual, you know, the consumption of the technology and the bringing together all of these to form an outcome, it changes the model dramatically, and quite honestly, the global system integrators like Infosys are in great position because we can pull that together to the benefit of our partners, put our own secret sauce around it and take these solutions to market and drive consumption because that's what the Cloud's all about. >> Right. Well, how are you helping customers really treat Cloud as a strategic focus? You know we often hear companies talk about we're Cloud first. Well not everything belongs in the Cloud. So then we hear companies start talking about being Cloud smart. >> Anant: Yes. How are you helping, and so we'll go with that. How are you helping enterprises really become Cloud smart and where is the partner angle? So we'll start with you and then we'll bring the partner angle in. >> Oh yeah, big time. I think one of the things that we have been educating our customers is Cloud is not about cost takeout. So Cloud is about innovation, Cloud is about growth. And I'll give two examples. One of the beauty products companies they wanted to set up their shop in US and they said that, you know, "we don't have time to basically buy the infrastructure, implement an ERP platform, and you know, or roll it out, test it and go into production. We don't have so much time. Time to market is very important for us." And they embarked on the Cloud journey. So expanding into new market, Cloud can play a big role. That is one of the ways to expand and you know, grow your business. Similarly, there is another company that they wanted to go into retail banking, right? And they didn't have years to launch a product. So they actually use AWS and it's a joint Infosys and AWS customer. A pretty big bank. They launched retail banking and they did it in less than six months. So I think these are some of the examples of cloud not being cost takeout but it's about innovation and growth. So that's what we are trying to tell customers. >> Savannah: Big impacts. >> Big impact. Yes, absolutely. >> And that's where the Cobalt assets come into play as well. You know, as Anant mentioned, we have literally thousands of these industries specific and they're derived in a lot of cases in partnership with the companies you see down the aisles here, and AWS. And it accelerates the deployments and ensures a successful adoption, more so than before. You know, we have clients that are coming to us now that used to buy, run their own procurement. You know they would have... Literally there was one bank that came to us with a over a hundred products >> The amount of work. I'm just seeing it... >> A list of a hundred products. Some they bought directly from a vendor, some they went through a distributor, some they went through a reseller and such, >> Savannah: It's so ad-hoc. And they're looking at this in a completely different way and they're looking to rationalize those technologies, again, look for companies that will contract for a business outcome and leverage the cloud and get to that next era, and it's a fun time. We're really excited. >> I can imagine you're really a part of the transformation process for a lot of these companies. >> Anant: Absolutely. Anant when we were chatting before we went live you talked about your passion for business outcomes. Can you give us a couple examples of customers or business outcomes that really get you and the team excited? Same thing to you David, after. >> Well, absolutely. Even our contractual structures are now moving into business outcomes. So we are getting paid by the outcomes that we are delivering, right? So, one of the insurance customers that we have we actually get paid by the number of claims that we process, right? Similarly there is a healthcare customer where we actually get paid by the number of customers that we cater to from a Medicare and Medicaid standpoint, right? >> Savannah: Tangible results processed and projected-- >> Successful process of claims. >> Interesting. >> Anant: Exactly. >> Yeah. (indistinct) reality. >> Yeah, reality, (chuckles) What a novel idea. >> Yeah. (Savannah and Lisa chuckle) >> One of the great examples you hear about airplane engines now that the model is you don't buy the engine, you basically pay for the hours that it's used, and the maintenance and the downtime, so that you take the risk away. You know, you put that in the context of the traditional business. You're taking away the risk of owning the individual asset, the maintenance, any of the issues, the bug fixes. And again, you're partnering with a company like Infosys, we'll take on that based upon our knowledge and based upon our vast experience we can confidently contract in that way that, you know, years ago that wasn't possible. >> Savannah: It's kind of a sharing economy at scale style. >> David: Exactly. >> Anant: Absolutely. >> Yeah, which is really exciting. So we have a new challenge here on theCUBE this year at re:Invent. We are looking for your 32nd Instagram real sizzle soundbite. Your hot take, your thought leadership on the biggest theme or most important thing coming out of this year's show. David, we'll start with you. We've been starting with Anant, so I'm going to go to you. We're making eye contact right now so you're in the hot seat. (all laugh) >> Well, I think there was a lot of time given to sustainability on the stage this week, and I think that, you know, every CEO that we talk to is bringing that up as a major priority and that's a very important element for us as a company and as a service provider. >> Savannah: I mean, you're obviously award winning in the sustainability department. >> Exactly. Nice little plug there. >> Yeah. >> You know, and I think the other things that have come up we saw a lot about data analytics this week. You know, I think new offerings from AWS but also new partnerships that we're going to take advantage of. And again, security has been a hot topic. >> Absolutely. Anant, what's your hot take? >> Yeah. I think one very exciting thing for partners like us is the re-imagining that is being done by Ruba for the partners, right? The AWS marketplace. I think that is a big, big thing that I took out. Of course, sustainability is huge. Like Adam said, the fastest way to become sustainable is to move to Cloud, right? So rather than overthinking and over-engineering this whole topic just take your workloads and move it to Cloud and you'll be sustainable, right? So I think that's the second one. And third is of course cybersecurity. Zscaler, Palo Alto, CrowdStrike, these are some of the big companies that are at the event here, and we have been partnering with them. Many more. I'm just calling out three names, but many more. I think cybersecurity is the next one. So I think these are three on top of my mind. >> Just a few things you casually think about. That was great. Great responses from both of you Anant, David, such a pleasure to have you both with us. We hope to have you back again. You're doing such exciting things. I'm sure that everything we talked about is going to be a hot topic for many years to come as people navigate the future as well as continue their business transformations. It is always a joy to sit next to you on stage my dear. >> Likewise. And thank all of you, wherever you're tuning in from, for joining us here at AWS re:Invent live from Las Vegas, Nevada. With Lisa Martin, I'm Savannah Peterson, and for the last time today, this is theCUBE, the leader in high tech coverage. (bright, upbeat music playing)

Published Date : Dec 1 2022

SUMMARY :

from the show floor, here I can't believe the energy on this show floor, since right before the segment, And of course, we only We don't get to see anything else around David and Anant, welcome We have our first prop of the show, And on the back of that, I mean that's huge. And the second one is, we are We want to target more than So it's the odd numbers, mean on the partnership side and in turn, you know, Anant Yeah, and I bet it's And there's celebration, you know, David: I know. Let's dig into the product a little bit. that we bring to accelerate to do everything faster. And the booth was packed. wants less data slower. has to be a data company. because of course on the consumer side Anant: Yes. on the partner side of it. family here at AWS when you met. and we go together with optimization from the start. and that's exactly what So you guys get to see a and moving it from point A to point B Savannah: I know you're So we call it something called it's about the actual, you know, So then we hear companies So we'll start with you and they said that, you know, Yes, absolutely. And it accelerates the deployments The amount of work. A list of a hundred products. and leverage the cloud the transformation and the team excited? customers that we have Yeah, reality, (chuckles) that the model is you Savannah: It's kind of a So we have a new challenge here and I think that, you know, in the sustainability department. Exactly. we saw a lot about data what's your hot take? and we have been partnering with them. We hope to have you back again. and for the last time

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Muddu Sudhakar, Aisera | AWS re:Invent 2022


 

(upbeat music) >> Hey, welcome back everyone, live coverage here. Re:invent 2022. I'm John Furrier, host of theCUBE. Two sets here. We got amazing content flowing. A third set upstairs in the executive briefing area. It's kind of a final review, day three. We got a special guest for do a re:Invent review. Muddu Sudhakar CEO founder of Aisera. Former multi-exit entrepreneur. Kind of a CUBE analyst who's always watching the floor, comes in, reports on our behalf. Thank you, you're seasoned veteran. Good to see you. Thanks for coming. >> Thank you John >> We've only got five minutes. Let's get into it. What's your report? What are you seeing here at re:Invent? What's the most important story? What's happening? What should people pay attention to? >> No, a lot of things. First all, thank you for having me John. But, most important thing what Amazon has announced is AIML. How they're doubling down on AIML. Amazon Connect for Wise. Watch out all the contact center vendors. Third, is in the area of workflow, low-code, no-code, workflow automation. I see these three are three big pillars. And, the fourth is ETL and ELTs. They're offering ETL as included as a part of S3 Redshift. I see those four areas are the big buckets. >> Well, it's not no ETL to S3. It's ETL into S3 or migration. >> That's right. >> Then the other one was Zero ETL Promise. >> Muddu: That's right. >> Which there's a skeptical group out there that think that's not possible. I do. I think ultimately that'll happen, but what's your take? >> I think it's going to happen. So, it's going to happen both within that data store as well as outside the data store, data coming in. I think that area, Amazon is going to slowly encroach into the whole thing will be part offered as a part of Redshift and S3. >> Got it. What else are you seeing? Security. >> Amazon Connect Amazon Connect is a big thing. >> John: Why is that so important? It seems like they already have that. >> They have it, but what they're doing now is to automate AI bots. They want to use AI bot to automate both agent assist, AI assist, and also WiseBot automation. So, all the contact center Wise to text they're doubling down. I think it's a good competition to Microsoft with the Nuance acquisition and what Zoom is doing today. So, I think within Microsoft, Zoom, and Amazon, it's a nice competition there. >> Okay, so we had Adam's keynote, a lot of security and data, that was big. Today, we had Swami, all ML, 13 announcements. Adam did telegraph to me that he was going to to share the love. Jassy would've probably taken most of those announcements, we know that. Adam shared the love. So, Adam, props to you for sharing the love with Swami and some of those announcements. We had 13. So, good for him. >> Yes. >> And then, we had Aruba with the partners. What's your take on the partner network? A revamp? >> No, I think Aruba did a very good job in terms of partners. Look at these, one of the best stores that Amazon does. Even the companies like me, I'm a startup company. They know how to include the partners, drive more revenue with partners, sell through it, more expansion. So, Amazon is still one of the best for startup to mid-market companies to go into enterprise. So, I love their partnership angle. >> One of the things I like that she said that resonated with me 'cause, I've been working with those teams, is it's unified, clear roles, but together. But, scaling the support for partners and making money for partners. >> That's right. >> That is a huge deal. Big road ahead. She's focused on it. She says, no problem. We want to scale up the business model of the channel. >> Muddu: That's right. >> The resources, so that the ecosystem can make money and serve customers or serve customers and make money. >> Muddu: That's right. And, I think one thing that they're always good is Marketplace. Now, they're doing is outside of market with ISV, co-sell, selling through. I think Amazon really understood that adding the value so that we make money as a partners and they make money, incrementally. So, I think Aruba is doing a very good job. I really like it. >> Okay, final question. What's going on with Werner? What do you expect to hear tomorrow from a developer front? Not a lot of developer productivity conversations at this re:Invent. Not a lot of people talking about software supply chain although Snyk was on theCUBE earlier. Developer productivity. Werner's going to speak to that tomorrow we think. Or, I don't know. What do you think? >> I think he's going talk something called generative AI. Rumored the people are talking about the code will be returned by the algorithms now. I think if I'm Werner, I'm going to talk about where the technology is going, where the humans will not be writing code. So, I think AI is going to double down with Amazon more on the generative AI. He's going to try a lot about that. >> Generative AI is hot. We could have generative CUBE, no hosts. >> Muddu: Yes, that would be good. >> No code, no host >> Muddu: Have an answer, John Software. (both laugh) >> We're going to automate everything. Muddu, great to hear from you. Thanks for reporting. Anything else on the ecosystem? Any observations on the ecosystem and their opportunity? >> So, coming from my side, if I'd to provide an answer, today we have like close to thousand leads that are good. Most of them are financial, healthcare. Healthcare is still one of the largest ones I saw in this conference. Financials, and then, I'm started seeing a lot more on the manufacturing. So, I think supply chain, they were not so. I think Amazon is doing fantastic job with financial, healthcare, and supply chain. >> Where is their blind spot if you had to point that one? >> I think media and entertainment. Media and entertainment is not that big on Amazon. So, I think we should see a lot more of those. >> Yeah, I think they need to look at that. Any other observations? Hallway conversations that are notable that you would like to share with folks watching? >> I think what needs to happen is with VMware, and Citrix desktop, and Endpoint Management. That's their blind spot. So far, nobody's really talking about the Endpoints. Your workstation, laptop, desktop. Remember, that was big with VMware. Nope, that's not a thought of conversation in email right now. So, I think that area is left behind by Amazon. Somebody needs to go after that white space. >> John: And, the audience here is over 50,000. Big numbers. >> Huge. One of the best shows, right? I mean after Covid. It's by far the best show I've seen in this year. >> All right, if you'd do a sizzle reel, what would it be? >> Sizzle reel. I think it's going to be a lot more on, as I said, generative to AI is the key word to watch. And, more than that, low-code no-code workflow automation. How do you automate the workflows? Which is where ServiceNow is fairly strong. I think you'll see Amazon and ServiceNow playing in the workflow automation. >> Muddu, thank you so much for coming on theCube sharing. That's a wrap up for day three here in theCUBE. I'm John Furrier, Dave Vellante for Lisa Martin, Savannah Peterson, all working on Paul Gillan and John Walls and the whole team. Thanks for all your support. Wrapping it up to the end of the day. Pulling the plug. We'll see you tomorrow. (upbeat music)

Published Date : Dec 1 2022

SUMMARY :

Good to see you. What's the most important story? Third, is in the area Well, it's not no ETL to S3. Then the other one I think ultimately that'll I think it's going to happen. What else are you seeing? Amazon Connect is a big thing. John: Why is that so important? So, all the contact center Wise to text So, Adam, props to you Aruba with the partners. So, Amazon is still one of the best One of the things I like that she said business model of the channel. the ecosystem can make money that adding the value so that to that tomorrow we think. So, I think AI is going Generative AI is hot. Muddu: Have an answer, John Software. Anything else on the ecosystem? of the largest ones I saw So, I think we should that you would like to I think what needs to happen is John: And, the audience One of the best shows, right? I think it's going to be Walls and the whole team.

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Joe Croney, Arc XP | AWS re:Invent 2022


 

(upbeat sparkling music) >> Hello everyone and welcome back to our wall-to-wall coverage of AWS re:Invent. We are live from the show floor here in fabulous Las Vegas, Nevada. My name is Savannah Peterson, here with my cohost John Furrier on theCUBE. John, end of day three. You're smiling. >> Yeah. >> You're still radiating energy. Is it, is it the community that's keeping your, your level up? >> It's just all the action. We've got a great special guest joining us for the first time on theCUBE. It's going to be great and Serverless wave is hitting. More and more Serverless embedded into the like, things like analytics, are going to make things tightly integrated. You can see a lot more kind of tightly coupled but yet still cohesive elements together being kind of end-to-end, and again, the, the zero-ELT vision is soon to be here. That and security, major news here at Amazon. Of course, this next segment is going to be awesome, about the modernization journey. We're going to hear a lot about that. >> Yeah, we are, and our next guest is also an extraordinarily adventurous one. Please welcome Joe from Arc XP. Thank you so much for being here. >> Thanks for having me. >> Savannah: How this show going for you? >> It's been great and you know, it's the end of the day but there's so much great energy at the show this year. >> Savannah: There really is. >> It's great walking the halls, seeing the great engineers, the thought leaders, including this session. So, it's been really a stimulating time. >> What do you do at Arc, what do you, what's your role? >> So, I'm Vice President of Technology and Product Development. I recently joined Arc to lead all the product development teams. We're an experience platform, so, in that platform we have content tools, we have delivery tools, we have subscription tools. It's a really exciting time in all those spaces. >> John: And your customer base is? >> Our customers today started with publishers. So, Arc XP was built for the Washington Post's internal needs many years ago and word got out about how great it was, built on top of the AWS tech stack and other publishers came and started licensing the software. We've moved from there to B2C commerce as well as enterprise scenarios. >> I think that's really interesting and I want to touch on your background a little bit here. You just mentioned the Washington Post. You have a background in broadcast. What was it, since you, since you are fresh, what was it that attracted you to Arc? What made you say yes? >> Yeah, so I spent a little under 10 years building the Associated Press Broadcast Newsroom Tools, some of them that you have used for many years, and you know, one of the things that was really exciting about joining ARC, was they were cloud native and they were cloud native from the start and so that really gave them a leg up with how quickly they could innovate, and now we see developers here at re:Invent be able to do custom Lambdas and new extensibility points in a way that, really, no one else can do in the CMS space >> Which, which is very exciting. Let's talk a little bit about your team and the development cycle. We've touched a lot on the economic uncertainty right now. How are things internally? What's the culture pulse? >> Yeah, so the return to work has been a thing for us, just like- >> Savannah: Are you back in office? >> All of them. We actually have a globally distributed team, and so, if you happen to be lucky enough to be in Washington, DC or Chicago or some of our other centers, there's an opportunity to be in the office, but most of our engineers work remotely. One of the exciting things we did earlier this year was ARC week. We brought everyone to DC to see each other face-to-face, and that same energy you see at re:Invent, was there in person with our engineers. >> I believe that. So, I'm a marketer by trade. I love that you're all about the digital experience. Are you creating digital- I mean everyone needs some sort of digital experience. >> Joe: Yes. >> Every company is a technology company now. Do you work across verticals? You see more niche or industry specific? >> Yeah, so we began with a very large vertical of media and broadcast. >> Savannah: There's a couple companies in that category. >> There's a couple big ones out there. >> Savannah: Yeah, yeah, yeah. >> And actually their challenges are really high volume production of great digital storytelling, and so, solving their problems has enabled us to have a platform that works for anyone that needs to tell a story digitally, whether it's a commerce site, corporate HR department. >> Savannah: Which is everyone, right? >> Virtually everyone needs to get their story out today. >> Yeah. Yeah. >> And so we have gone to a bunch of other verticals and we've seen the benefits of having that strong, cloud-based platform offer the scale that all storytellers need. >> What are some of the challenges today that aren't, that weren't there a decade ago or even five years ago? We see a lot of media companies looking at the business model innovations, changing landscapes omnichannel distribution, different formats. What's some of the challenges that's going on in content? >> So, you know, content challenges include both production of content and delivery of that content through a great experience. So different parts of ARC focus on those problems and you got to monetize it as well, but what I'd say is unique to Arc and the challenge we talk to our customers about a lot is multi-format production. So, it's not just about one channel. >> Savannah: Right. It's about telling a story and having it go across multi-channels, multi-sites, and having the infrastructure both technically and in the workflow tools, is super critical for our customers and it is a challenge that we receive well. >> A lot of AI is coming into the conversation here. Data, AI, publishing, video, user generated content. It's all data. >> Absolutely, yep. >> It's all data. >> Joe: It's an immense amount of data. >> How do you look at the data plane or the data layer, the data aspect of the platform and what are some of the customers leaning into or are kicking the tires around? What are some of the trends, and what are some of the core issues you see? >> Yeah, so I've spent a lot of time in data ML and analytics looking at giant data sets, and you know, when you look at CMS systems and experience platforms, the first class that it's in, is really the, the documents themselves. What is the story you're saying? But where the rich data is that we can analyze is user behaviors, global distribution of content, how we optimize our CDN and really give a personal experience to the reader, but beyond that, we see a lot of advantages in our digital asset management platform, which is for video, audio, photos, all kinds of media formats, and applying AIML to do detection, suggest photos that might be appropriate based on what a journalist or a marketer is writing in their story. So, there's a lot of opportunities around that sort of data. >> What are some of the business model changes that you're seeing? 'Cause remember we're in digital, Page view advertising has gone down, subscription firewalls on blogs. You got things like Substack emerging. Journalists are kind of like changing. I've seen companies go out of business, some of the media companies or change, some of the small ones go out of business, the bigger ones are evolving. What are some of the business model enablements that you guys see coming, that a platform could deliver, so that a company can value their content, and their talent? >> For sure. I mean this is a perennial question in the media space, right? It's been going on for two decades. >> I was going to say we're- >> Right. >> So it's like- >> Joe: Right, and so we've seen that play out- >> John: Little softball for you. >> Really for almost every format. It's a softball, but- >> It's day three. >> How are we addressing that? You know what, first and foremost, you got to do great storytelling, so, we have tools for that, but then presenting that story, and a great experience no matter what device you're on, that's going to be critical no matter how you're monetizing it, and so, you know, we have customers that go very ad heavy. We also have a subscription platform that can do that built into our infrastructure. >> 50 million plus registered users, correct? >> Yeah, it's unbelievable to scale. Really, Arc is a growth story, and so we went from serving the Washington Post needs, to over 2000 sites today, across 25 countries. >> Very- >> How do we get to that? How do we get that audience if we want to? Can we join that network? Is it a network of people? >> I love that question. >> Of people that are using Arc XP? >> Yeah. >> Actually, we recently launched a new effort around our community, so I think they actually had a meeting yesterday, and so that's one way to get involved, but as you said, everyone needs to have a site and tell great stories. >> Yeah. >> So, we see a wide appeal for our platform, and what's unique about ARC, is it's truly a SaaS model. This is delivered via SaaS, where we take care of all of the services, over a hundred Amazon services, behind the scenes- >> Wow. >> Built into Arc. We manage all of that for our customers, including the CDN. So, it's not as though as our customers have to be making sure the site is up, we've got teams to take care of that 24/7 >> Great value proposition and a lot of need for this, people doing their own media systems themselves. What's the secret sauce to your success? If you had to kind of look at the technology? I see serverless is a big part of it on the EDB stack. What's the, what's the secret sauce? >> I think the secret sauce comes from the roots that Arc has in the Washington Post >> You understand it. >> And some of the most challenging content production workflows anywhere in the world, and I've spent a lot of time, in many newsrooms. So, I think that knowledge, the urgency of what it takes to get a story out, the zero tolerance for the site going down. That DNA really enables our engineers to do great solutions. >> Talk about understanding your user. I mean that that's, and drinking the Kool-Aid, but in a totally amazing way. One of the other things that stuck out to me in doing my research is not only are you a service used, now, by 50 million subscribers, but beyond that, you pride yourself on being a turnkey solution. Folks can get Arc up and running quite quickly. Correct? >> For sure. So, one of the things we built into Arc XP is something called Themes, which has a bunch of pre-built blocks, that our customers don't have to end up with a custom codebase when they've developed a new experience platform. That's not a good solution, of every site be a custom codebase. We're a product with extensibility hooks. >> Savannah: Right. >> That really enables someone to get started very quickly, and that also includes bringing in content from other platforms into Arc, itself. So that journey of migrating a site is really smooth with our toolset. >> What's the history of the company? Is it, did it come from the Washington Post or was that it's original customer? What's the DNA of the firm? >> Yeah, so it was originally built by the Washington Post for the Washington Post. So, designed by digital storytellers, for storytelling. >> Savannah: And one of the largest media outlets out there. >> So, that's that "DNA", the "special sauce". >> Yeah, yeah. >> So that's where that connection is. >> That really is where it comes through. >> John: Awesome. Congratulations on- >> Now today, you know, those roots are still apparent, but we've been very responsive to other needs in the markets around commerce. There's a whole other set of DNA we've brought in, experts in understanding different systems for inventory management, so we can do a great experience on top of some of those legacy platforms. >> My final question, before we go to the challenge- >> Savannah: To the challenge. >> Is, what's next? What's on the roadmap as you look at the technology and the teams that you're managing? What's some of the next milestone or priorities for your business? >> So, it is really about growth and that's the story of Arc XP, which has driven our technology decisions. So, our choice to go serverless was driven by growth and need to make sure we had exceptional experience but most importantly that our engineers could be focused on product development and responding to what the market needed. So, that's why I'd say next year is about, it's enabling our engineers to keep up with the scaling business but still provide great value on the roadmap. >> And it's not like there's ever going to be a shortage of content or stories that need to be told. So I suspect there's a lot of resilience in what you're doing. >> And we hope to be inspired with new ways of telling stories. >> Yeah. >> So if you're in the Washington Post or other media outlets. >> John: Or theCUBE. >> Joe: Or theCUBE. >> Savannah: I know, I was just- >> There's just great formats out there. >> Best dev meeting, let's chat after, for sure. >> Exactly, that's what I've been thinking the whole time. I'm sure the wheels are turning over on this side- >> So great to have you on. >> In a lot of different ways. So, we have a new tradition here at re:Invent, where we are providing you with an opportunity for quite a sizzle reel, Instagram video, 30 second, thought leadership soundbite. What is your hot take, key theme or most important thing that you are thinking about since we're here at this year's show? >> I would say it's the energy that's building in the industry, getting back together, the collaboration, and how that's resulting in us using new technologies. You know, the conversation's no longer about shifting to the cloud. We all have huge infrastructure, the conversation's about observability, how do we know what's going in? How do we make sure we're getting the most value for our customers with those, that technology set. So, I think the energy around that is super exciting. I've always loved building products. So, next year think it's going to be a great year with that, putting together these new technologies. >> I think you nailed it. The energy really is the story and the collaboration. Joe, thank you so much for being here and sharing your story. Arc is lucky to have you and we'll close with one personal anecdote. Favorite place to sail? >> Favorite place to sail. So, I lived in the Caribbean for many years, as we were talking about earlier >> None of us are jealous up here at all. >> And so my favorite place to sail would be in the British Virgin Islands, which was closed during Covid but is now back open, so, if any you've had a chance to go to the BVI, make some time, hop on Catamaran, there's some great spots. >> Well, I think you just gave us a catalyst for our next vacation, maybe a team off-site. >> Bucket list item, of course. >> Yeah, yeah. >> Yeah, Let's bring everyone together. >> Here we go. I love it. Well Joe, thanks so much again for being on the show. We hope to have you back on theCUBE again sometime soon, and thank all of you for tuning in to this scintillating coverage that we have here, live from the AWS re:Invent show floor in Las Vegas, Nevada with John Furrier. I'm Savannah Peterson. This is theCUBE, the leader in high tech coverage. (upbeat music)

Published Date : Dec 1 2022

SUMMARY :

We are live from the show floor Is it, is it the community that's for the first time on theCUBE. Yeah, we are, and energy at the show this year. the thought leaders, the product development teams. and started licensing the software. You just mentioned the Washington Post. and the development cycle. One of the exciting things we did the digital experience. Do you work across verticals? Yeah, so we began with companies in that category. and so, solving their to get their story out today. offer the scale that What are some of the and the challenge we talk and having the infrastructure both into the conversation here. What is the story you're saying? What are some of the in the media space, right? It's a softball, but- and so, you know, we have the Washington Post needs, and so that's one way to get involved, services, behind the scenes- customers, including the CDN. What's the secret sauce to your success? And some of the most One of the other things So, one of the things we built into Arc XP and that also includes bringing in content for the Washington Post. Savannah: And one of the the "special sauce". John: Awesome. to other needs in the and that's the story of Arc XP, that need to be told. And we hope to be So if you're in the Washington Post chat after, for sure. I'm sure the wheels are that you are thinking about in the industry, getting back Arc is lucky to have you So, I lived in the in the British Virgin Islands, Well, I think you again for being on the show.

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