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Breaking Analysis: Cloud players sound a cautious tone for 2023


 

>> From the Cube Studios in Palo Alto in Boston bringing you data-driven insights from the Cube and ETR. This is Breaking Analysis with Dave Vellante. >> The unraveling of market enthusiasm continued in Q4 of 2022 with the earnings reports from the US hyperscalers, the big three now all in. As we said earlier this year, even the cloud is an immune from the macro headwinds and the cracks in the armor that we saw from the data that we shared last summer, they're playing out into 2023. For the most part actuals are disappointing beyond expectations including our own. It turns out that our estimates for the big three hyperscaler's revenue missed by 1.2 billion or 2.7% lower than we had forecast from even our most recent November estimates. And we expect continued decelerating growth rates for the hyperscalers through the summer of 2023 and we don't think that's going to abate until comparisons get easier. Hello and welcome to this week's Wikibon Cube Insights powered by ETR. In this Breaking Analysis, we share our view of what's happening in cloud markets not just for the hyperscalers but other firms that have hitched a ride on the cloud. And we'll share new ETR data that shows why these trends are playing out tactics that customers are employing to deal with their cost challenges and how long the pain is likely to last. You know, riding the cloud wave, it's a two-edged sword. Let's look at the players that have gone all in on or are exposed to both the positive and negative trends of cloud. Look the cloud has been a huge tailwind for so many companies like Snowflake and Databricks, Workday, Salesforce, Mongo's move with Atlas, Red Hats Cloud strategy with OpenShift and so forth. And you know, the flip side is because cloud is elastic what comes up can also go down very easily. Here's an XY graphic from ETR that shows spending momentum or net score on the vertical axis and market presence in the dataset on the horizontal axis provision or called overlap. This is data from the January 2023 survey and that the red dotted lines show the positions of several companies that we've highlighted going back to January 2021. So let's unpack this for a bit starting with the big three hyperscalers. The first point is AWS and Azure continue to solidify their moat relative to Google Cloud platform. And we're going to get into this in a moment, but Azure and AWS revenues are five to six times that of GCP for IaaS. And at those deltas, Google should be gaining ground much faster than the big two. The second point on Google is notice the red line on GCP relative to its starting point. While it appears to be gaining ground on the horizontal axis, its net score is now below that of AWS and Azure in the survey. So despite its significantly smaller size it's just not keeping pace with the leaders in terms of market momentum. Now looking at AWS and Microsoft, what we see is basically AWS is holding serve. As we know both Google and Microsoft benefit from including SaaS in their cloud numbers. So the fact that AWS hasn't seen a huge downward momentum relative to a January 2021 position is one positive in the data. And both companies are well above that magic 40% line on the Y-axis, anything above 40% we consider to be highly elevated. But the fact remains that they're down as are most of the names on this chart. So let's take a closer look. I want to start with Snowflake and Databricks. Snowflake, as we reported from several quarters back came down to Earth, it was up in the 80% range in the Y-axis here. And it's still highly elevated in the 60% range and it continues to move to the right, which is positive but as we'll address in a moment it's customers can dial down consumption just as in any cloud. Now, Databricks is really interesting. It's not a public company, it never made it to IPO during the sort of tech bubble. So we don't have the same level of transparency that we do with other companies that did make it through. But look at how much more prominent it is on the X-axis relative to January 2021. And it's net score is basically held up over that period of time. So that's a real positive for Databricks. Next, look at Workday and Salesforce. They've held up relatively well, both inching to the right and generally holding their net scores. Same from Mongo, which is the brown dot above its name that says Elastic, it says a little gets a little crowded which Elastic's actually the blue dot above it. But generally, SaaS is harder to dial down, Workday, Salesforce, Oracles, SaaS and others. So it's harder to dial down because commitments have been made in advance, they're kind of locked in. Now, one of the discussions from last summer was as Mongo, less discretionary than analytics i.e. Snowflake. And it's an interesting debate but maybe Snowflake customers, you know, they're also generally committed to a dollar amount. So over time the spending is going to be there. But in the short term, yeah maybe Snowflake customers can dial down. Now that highlighted dotted red line, that bolded one is Datadog and you can see it's made major strides on the X-axis but its net score has decelerated quite dramatically. Openshift's momentum in the survey has dropped although IBM just announced that OpenShift has a a billion dollar ARR and I suspect what's happening there is IBM consulting is bundling OpenShift into its modernization projects. It's got a, that sort of captive base if you will. And as such it's probably not as top of mind to the respondents but I'll bet you the developers are certainly aware of it. Now the other really notable call out here is CloudFlare, We've reported on them earlier. Cloudflare's net score has held up really well since January of 2021. It really hasn't seen the downdraft of some of these others, but it's making major major moves to the right gaining market presence. We really like how CloudFlare is performing. And the last comment is on Oracle which as you can see, despite its much, much lower net score continues to gain ground in the market and thrive from a profitability standpoint. But the data pretty clearly shows that there's a downdraft in the market. Okay, so what's happening here? Let's dig deeper into this data. Here's a graphic from the most recent ETR drill down asking customers that said they were going to cut spending what technique they're using to do so. Now, as we've previously reported, consolidating redundant vendors is by far the most cited approach but there's two key points we want to make here. One is reducing excess cloud resources. As you can see in the bars is the second most cited technique and it's up from the previous polling period. The second we're not showing, you know directly but we've got some red call outs there. Reducing cloud costs jumps to 29% and 28% respectively in financial services and tech telco. And it's much closer to second. It's basically neck and neck with consolidating redundant vendors in those two industries. So they're being really aggressive about optimizing cloud cost. Okay, so as we said, cloud is great 'cause you can dial it up but it's just as easy to dial down. We've identified six factors that customers tell us are affecting their cloud consumption and there are probably more, if you got more we'd love to hear them but these are the ones that are fairly prominent that have hit our radar. First, rising mortgage rates mean banks are processing fewer loans means less cloud. The crypto crash means less trading activity and that means less cloud resources. Third lower ad spend has led companies to reduce not only you know, their ad buying but also their frequency of running their analytics and their calculations. And they're also often using less data, maybe compressing the timeframe of the corpus down to a shorter time period. Also very prominent is down to the bottom left, using lower cost compute instances. For example, Graviton from AWS or AMD chips and tiering storage to cheaper S3 or deep archived tiers. And finally, optimizing based on better pricing plans. So customers are moving from, you know, smaller companies in particular moving maybe from on demand or other larger companies that are experimenting using on demand or they're moving to spot pricing or reserved instances or optimized savings plans. That all lowers cost and that means less cloud resource consumption and less cloud revenue. Now in the days when everything was on prem CFOs, what would they do? They would freeze CapEx and IT Pros would have to try to do more with less and often that meant a lot of manual tasks. With the cloud it's much easier to move things around. It still takes some thinking and some effort but it's dramatically simpler to do so. So you can get those savings a lot faster. Now of course the other huge factor is you can cut or you can freeze. And this graphic shows data from a recent ETR survey with 159 respondents and you can see the meaningful uptick in hiring freezes, freezing new IT deployments and layoffs. And as we've been reporting, this has been trending up since earlier last year. And note the call out, this is especially prominent in retail sectors, all three of these techniques jump up in retail and that's a bit of a concern because oftentimes consumer spending helps the economy make a softer landing out of a pullback. But this is a potential canary in the coal mine. If retail firms are pulling back it's because consumers aren't spending as much. And so we're keeping a close eye on that. So let's boil this down to the market data and what this all means. So in this graphic we show our estimates for Q4 IaaS revenues compared to the "actual" IaaS revenues. And we say quote because AWS is the only one that reports, you know clean revenue and IaaS, Azure and GCP don't report actuals. Why would they? Because it would make them look even, you know smaller relative to AWS. Rather, they bury the figures in overall cloud which includes their, you know G-Suite for Google and all the Microsoft SaaS. And then they give us little tidbits about in Microsoft's case, Azure, they give growth rates. Google gives kind of relative growth of GCP. So, and we use survey data and you know, other data to try to really pinpoint and we've been covering this for, I don't know, five or six years ever since the cloud really became a thing. But looking at the data, we had AWS growing at 25% this quarter and it came in at 20%. So a significant decline relative to our expectations. AWS announced that it exited December, actually, sorry it's January data showed about a 15% mid-teens growth rate. So that's, you know, something we're watching. Azure was two points off our forecast coming in at 38% growth. It said it exited December in the 35% growth range and it said that it's expecting five points of deceleration off of that. So think 30% for Azure. GCP came in three points off our expectation coming in 35% and Alibaba has yet to report but we've shaved a bid off that forecast based on some survey data and you know what maybe 9% is even still not enough. Now for the year, the big four hyperscalers generated almost 160 billion of revenue, but that was 7 billion lower than what what we expected coming into 2022. For 2023, we're expecting 21% growth for a total of 193.3 billion. And while it's, you know, lower, you know, significantly lower than historical expectations it's still four to five times the overall spending forecast that we just shared with you in our predictions post of between 4 and 5% for the overall market. We think AWS is going to come in in around 93 billion this year with Azure closing in at over 71 billion. This is, again, we're talking IaaS here. Now, despite Amazon focusing investors on the fact that AWS's absolute dollar growth is still larger than its competitors. By our estimates Azure will come in at more than 75% of AWS's forecasted revenue. That's a significant milestone. AWS is operating margins by the way declined significantly this past quarter, dropping from 30% of revenue to 24%, 30% the year earlier to 24%. Now that's still extremely healthy and we've seen wild fluctuations like this before so I don't get too freaked out about that. But I'll say this, Microsoft has a marginal cost advantage relative to AWS because one, it has a captive cloud on which to run its massive software estate. So it can just throw software at its own cloud and two software marginal costs. Marginal economics despite AWS's awesomeness in high degrees of automation, software is just a better business. Now the upshot for AWS is the ecosystem. AWS is essentially in our view positioning very smartly as a platform for data partners like Snowflake and Databricks, security partners like CrowdStrike and Okta and Palo Alto and many others and SaaS companies. You know, Microsoft is more competitive even though AWS does have competitive products. Now of course Amazon's competitive to retail companies so that's another factor but generally speaking for tech players, Amazon is a really thriving ecosystem that is a secret weapon in our view. AWS happy to spin the meter with its partners even though it sells competitive products, you know, more so in our view than other cloud players. Microsoft, of course is, don't forget is hyping now, we're hearing a lot OpenAI and ChatGPT we reported last week in our predictions post. How OpenAI is shot up in terms of market sentiment in ETR's emerging technology company surveys and people are moving to Azure to get OpenAI and get ChatGPT that is a an interesting lever. Amazon in our view has to have a response. They have lots of AI and they're going to have to make some moves there. Meanwhile, Google is emphasizing itself as an AI first company. In fact, Google spent at least five minutes of continuous dialogue, nonstop on its AI chops during its latest earnings call. So that's an area that we're watching very closely as the buzz around large language models continues. All right, let's wrap up with some assumptions for 2023. We think SaaS players are going to continue to be sticky. They're going to be somewhat insulated from all these downdrafts because they're so tied in and customers, you know they make the commitment up front, you've got the lock in. Now having said that, we do expect some backlash over time on the onerous and generally customer unfriendly pricing models of most large SaaS companies. But that's going to play out over a longer period of time. Now for cloud generally and the hyperscalers specifically we do expect accelerating growth rates into Q3 but the amplitude of the demand swings from this rubber band economy, we expect to continue to compress and become more predictable throughout the year. Estimates are coming down, CEOs we think are going to be more cautious when the market snaps back more cautious about hiring and spending and as such a perhaps we expect a more orderly return to growth which we think will slightly accelerate in Q4 as comps get easier. Now of course the big risk to these scenarios is of course the economy, the FED, consumer spending, inflation, supply chain, energy prices, wars, geopolitics, China relations, you know, all the usual stuff. But as always with our partners at ETR and the Cube community, we're here for you. We have the data and we'll be the first to report when we see a change at the margin. Okay, that's a wrap for today. I want to thank Alex Morrison who's on production and manages the podcast, Ken Schiffman as well out of our Boston studio getting this up on LinkedIn Live. Thank you for that. Kristen Martin also and Cheryl Knight help get the word out on social media and in our newsletters. And Rob Hof is our Editor-in-Chief over at siliconangle.com. He does some great editing for us. Thank you all. Remember all these episodes are available as podcast. Wherever you listen, just search Breaking Analysis podcast. I publish each week on wikibon.com, at siliconangle.com where you can see all the data and you want to get in touch. Just all you can do is email me david.vellante@siliconangle.com or DM me @dvellante if you if you got something interesting, I'll respond. If you don't, it's either 'cause I'm swamped or it's just not tickling me. You can comment on our LinkedIn post as well. And please check out ETR.ai for the best survey data in the enterprise tech business. This is Dave Vellante for the Cube Insights powered by ETR. Thanks for watching and we'll see you next time on Breaking Analysis. (gentle upbeat music)

Published Date : Feb 4 2023

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Ramesh Prabagaran, Prosimo | AWS re:Invent 2022


 

(gentle music) >> Hello, beautiful humans and welcome back to fabulous Las Vegas, where we are combating the dry air of the desert and all giggling about the rasp of our voice at this stage. We're theCUBE and we are live from AWS reinvent. I am Savannah Peterson, joined by the fabulous Paul Gillin. Paul, how are you holding up? How are your feet doing? >> My feet are, I can't feel them anymore. (both laugh) >> We can't feel much after these feet. >> Two miles. Just to get from, just to get to to the keynotes this morning. >> Did you do your cross training to prepare >> For, >> Apparently not well enough. (Savannah laughs) Not well enough. >> Well, it's great to have you here >> likewise. and I'm very excited for our next conversation. We've got Ramesh from Prosimo. >> Thank you. >> Savannah: Welcome to the show. How is the show going for you? How's your voice? >> Oh my God. I woke up this morning and I could not hear my own voice. I'm like, this is not me. I think it's the dry air here, so if I cough, I apologize in advance. But no, the show has been great. It's been nonstop at the booth. It's wonderful to see all the customers in one place so you don't have to schedule lots of meetings spread across three, four weeks. So you get to >> Savannah: Right. I, yeah >> So yesterday was like eight to six, nonstop and it was awesome, right? Because you get to meet all these guys. The other important thing is the focus on the right layer, right? Like, I loved the keynote from Adam. It was about applications, services, data. Nowhere in there was there like infrastructure. Like we are infrastructure, right? I actually love that because that's where the focus should be and that's what customers are caring about right? So it's, it's been great so far. >> Yeah. I'm so happy to hear your booth's packed. I know exactly what you mean. I mean, we're going to be talking about optimization. It's a theme, but we also optimize our time here >> Ramesh: Yeah. >> on the show floor by getting to engage with our community. Prosimo's been around for three years just in case folks aren't familiar, give us the pitch. >> Sure. We are in the cloud networking space, solving for two problems. What happens within the cloud as you bring up VPCs, vnet and workloads, how are they able to talk to each other, secure each other, and how to use those access workloads? Those are the two problems that we solve for. It stemmed from really us seeing a complete diversion in what cloud wants versus what network really focuses on. Cloud has been always focused on applications and speed of operations and network has always been about reliability, scalability, and robust architecture. And we didn't really see these things come together. So that's when prosimo was born. >> So what are some of the surprises newcomers to the cloud may encounter with networking, with cloud networking that was not a factor when they were fully on-prem? >> So the first thing is in the cloud, you can't deal with the workload the same way you dealt with in the data center. In the data center, you usually had pools of service. They were all allocated some level of addressing. And it was not about the workload, it was more about the identity, IP addresses and so forth. In the cloud, those things have completely gotten demolished, right? You have to refer to a S3 service as an S3 service. It's not an IP endpoint. IP endpoint comes and goes, right? >> Savannah: Yeah. >> And so you have to completely shift around that, right? >> Now, this actually challenges almost 10 years, 12, 20 years maybe, of networking that we knew about, right? So that's why cloud networking is almost night and day difference compared to regular networking right? And, we're seeing that and that's what we are really helping customers with. >> What are some of the trends that you're seeing? I, well actually, let me ask you this question. Do you, is there an industry or vertical you work with specifically? I would imagine most people across, >> Ramesh: The Yeah, across. >> Yeah. >> Anybody that has workloads in the cloud right? >> Yeah, right. >> Ramesh: That's, >> I mean I can't imagine any companies that would have that. >> Exactly. (Savannah laughs) >> What are some of the trends that you're seeing? I know we talk about time to value. We talk about cost optimization. Is that the top priority for your customers? >> Yeah. Up until end of last year, a lot of the focus was about speed of operations. And so people would look at what are the type of workloads? How do I enable things? How do I empower my development team? So, if I'm the cloud platform team responsible for connecting, securing and making sure my applications can get deployed smooth and fast, that was the primary focus. Fast forward to this year, we started to see this a little bit at the beginning of the year. Now it's in full force. It's about cost control, right? It's about egress charges coming out of the cloud. Suddenly the cloud bill and every single line item on the cloud bill is in focus, right? And so that has a direct impact on what does this mean for networking. Cloud networking for many may not be familiar, it's about 14% of the cloud bill. And so anything that materially moves the needle on the cloud networking costs can actually have a have a big impact, right? And so we have seen the focus on the speed of operations are still there but cloud cost control has become a big part of it. >> So where are the excesses? I mean, it's, it's a big part of the bill. Where can company, where do companies typically waste money in networking costs? >> So, if you bring a person who understands networking and networking architecture really, really well, they'll can build a solid architecture, but they'll not focus on operations and automation. If you bring a 25 year old, they will automate the heck out of it. They know python day in and day out. And so they'll automate the heck out of it but it will not be with a robust architecture, right? And so you, on one hand, you end up wasting because you do things very suboptimally. It's a solid architecture, it's a really good design but it's really bad for operations. In the other hand, with push of a button you can get anything done but underneath the covers, underneath the hood, if you look at it, it's a mess, right? And so you have more competence than necessary. And so, what customers want is really a best of both, right? You need solid architecture that has all the right principles but also you need the automation so that you don't employ four, five people and a whole toolkit in order to make things work, right? And that's where we see most of the efficiencies come from >> You said you were you were super busy at your booth. Do customers understand that this is a problem now? >> So more so now than I would say last year. The last reinvent when we had a session. >> Yeah. >> We had to educate a lot of people on these are the requirements for cloud networking. Thanks to Gartner, thanks to many of the sessions you guys have been doing as well. The focus and the education for what cloud networking requires has started to come about. Now, this is where the savviness of the customer is important, right? Like there are customers in different stages of their journey. Those that have been operating in the cloud for three years plus, know that they've crossed that initial phase, right? Like you have basic hygiene, you have certain things and moving from hundreds of VPCs to maybe about thousand, right? And so at that time, the set of challenges I need to work with are very, very different, right? So now increasingly we are seeing at the booth the challenges are, "Hey, I know how to operate in the cloud". Right? Like, "Don't talk to me about that." Right? "But how do I get from hundred to a thousand?" Because I have a gun to my head. My CIO has said, I need to decommission my data centers in the next couple of years and I need to go all in on cloud. Help me with that, right? And so it's the, I wouldn't call it like massive scale it's the scale from kind of the trivial to the next stage that's actually causing a lot of these problems to surface. >> It's that layer of transformation. >> Ramesh: Yeah. It's when you've made the commitment and now we've got to catch everything up >> [Ramesh} exactly. >> across the company locations and probably a variety of different silos doing different things. >> Ramesh: Exactly. Yeah. >> Super complex. So, how do folks get started with you? >> Yeah, so typically we start with like, even if the customer says, "Here's what my blueprint looks like." We say, "Bring two regions." That's it, two regions, a few workloads. We'll help you set up the connectivity, set up the secure access required, set up the foundational things There's a certain level of automation, right? Let's get to that point because governance is different. The cloud privileges are different so let's work through all of that, right? Usually this takes about a week or so. The actual proof of concept, proof of value can be done in a day, but getting permissions and what not takes about, about a week, right? And once you show two regions then it's actually game on, right? Then you go from 10 VPCs to a hundred to a thousand and it's just like one to one thing after another. So that's usually how we see customers get started. We have a full stack that covers kind of what does this mean for the network to application services to kind of layer seven and so forth. We tell the customer, as much as we want you to focus on the entire stack, let's start with one, right? Start baby steps, start with one. Because for many, cloud itself is, I wouldn't say new but they're in a region that's not comfortable, right? So you wannna, you don't want to throw too much at them. >> Savannah: Right. >> So we help them kind of progressively move towards different types of workplace. >> Savannah: Yeah. >> And you have a multicloud story as well. >> Ramesh: That's correct. >> So when companies begin to cross clouds with workloads, move them between clouds, what kinds of issues emerge then? >> Yeah, so there are two parts for this, right? There is the AWS and data center and then there is the AWS plus other clouds. Two different set of problems, actually, >> Paul: Hm-hmm. Hm-hmm. The AWS plus connectivity, back into my data center almost every single enterprise. We deal with kind of the global 2000. Every single one of them has that, right? And so we kind of, we go through a series of steps, come up with an architecture, deploy a solution. After that, it's, Hey, I have BigQuery in Google that needs to talk back to an S3 bucket out here. Like, no networking solution can help you with that. Like, you need like cloud native principles in order to come into the picture. So increasingly we are seeing requests for, hey I have a distributed workload. It's not, it's not that one single application is spread across multiple clouds, but I have these islands of workloads that all need to talk to each other. >> Paul: Right. And what I don't want to do is actually build highways that actually connect all these things together because that's a waste of time. I actually want to make sure that only these applications that care about the talking to each other, are allowed to talk to each other. So that's kind of one foundational thing that we see. A few others are around compliance and governance. So we say, Hey, if I'm a retailer, I need to have some workloads in Azure some in the GCP and so forth. So it depends on kind of the industry compliance, regulatory requirements and so forth. >> So many different needs >> Ramesh: Exactly. for so many different types of companies. But also, you know, creating that efficiency is so great. >> Ramesh: Yup. >> And especially that time to value tune, cost reduction >> Ramesh: Yup. doing a lot of great things for your customers. There's a note on my run sheet here that you've seen some success with Topgolf and I suspect we have some golfers in the audience. John even used to be a caddy. We had a caddy segment with someone who was a pro caddy. Drew, when we were at Cape Con. Tell us about that story. >> So it was a really wild idea. We said, okay people are going to be walking around 22,000 steps right? >> Savannah: Yeah. >> And so >> Like Paul, >> And, they're going to be talking to people, listening to sessions. So we said, let's, what do most others do? You set up some time in a restaurant, you come, you have a social time, and what not. We said, let's give people something different. So we reserve the Topgolf here and we opened it up. We initially paid for a certain number of things. It's actually gone three x of that right now. So we had in the Topgolf, can you give us like the entire thing? I think people just want to go do something different, right? >> Savannah: Yeah. >> And of course the topic is important but equally important is like, I just want to have a good time, right? >> Yeah. And if you, hit a few And there you go. >> It doesn't have to relate back to network >> Cloud, network. >> Yeah, exactly. And so >> Well, it's all about building community. >> Exactly. >> And especially right now, we all, you know, we're stronger together. >> Ramesh: Yup. We're entering a unique time, we're coming out of a unique time. >> Ramesh: Exactly. >> And, no, I think that's great. And we actually do a swag segment here on theCUBE, differentiating on the show floor. I mean, it's clear because of how thoughtful you are >> Ramesh: Yeah. there's a reason that your, that your booth is so busy. >> Ramesh: That's right. >> So what's next? What can you, can you give us a little sneak preview? What's coming out for you? >> Yeah, so, I'm sensitive and sympathetic to all the macroeconomic conditions that are happening but there's been, we have not skipped a beat. So our business is growing really well. Thanks to all the things that are happening in the cloud. Increasingly, folks are looking at, you know, how how do I move in mass into the cloud? And so a few themes have come about as a result. One, certainly around cost control. How do I, how do I make, how do we make sure that we help our customers in that journey, right? So we have a few things around those lines. Modernization, especially after you go through the first few workloads, the next few that come about are invariably modern workloads. And modern workloads is this sensitive thing where I think the ultra savvy developers know what to do but the infrastructure guys don't know what to do in order to serve, right? And so we have actually developed a set of capabilities to help with that kind of modernization, right? Because it's not enough if your apps are modernized, your infrastructure that serves the apps also need to be modernized. And so those are the, those are the things and certainly, getting our customers less than us. We want to get our customers to talk. And so you'll see quite a bit of that as well. >> I want to ask you about a statement that was in the notes that we were reading, running up this interview. Zero Trust network access is the next solution that will be disrupted. What do you mean by that? >> So, when we started the company about three years ago, zero test network access was there. It was about maybe two, three years old at that time. And so we said, it needs to be done differently in the cloud. Why? Because you are a user. You're trying to access an application in the cloud. Do you care what's in the middle? You really don't, you just want to be able to open up your laptop, go to dub dub something.com and you should be able to access, right? But that's not how the experience is today. There's invariably something that comes, a middle mile solution that comes in the middle, right? And then the guy needs to operationalize all of that. And that now passes on to you. You need to launch a an agent on your thing, connect into something. It just brings a lot of complexity, right? So we looked at that problem and we said, cloud has done really really a few things really, really well, right? It's literally at your doorstep. Cloud presence is literally at your doorstep. So as you open up your browser, connect from your home, I don't need anything in the middle. I am jumping straight into the cloud. And so when you do that, then you actually have the luxury of bringing a few capabilities to the entry point of the cloud so that security can be done better, posture control can be done better and so on and so forth. So we developed those capabilities almost three years ago. We have quite a few large enterprises that have deployed this. And we fundamentally believe on building on top of the hyperscale network because billions of tens of billions of dollars go into the investment here. And we want to be building a layer of value on top, right? And so we've been working closely with our AWS buddies here and actually built capabilities so that the infrastructure presence, the massive reach and also the underlying capabilities for zero trust are provided. But what the customer regains in terms of value is through our platform, right? And so we'll see a whole lot more innovation along these lines. Probably bad news for the Middle Mile provider who sit in the, in the middle because hey AWS is literally at your doorstep, so you have to rethink your strategy. >> Going to be a lot of agility >> Ramesh: Yes, absolutely. >> In a very different context than we normally use it in Nerdland. And no, I think that's great. So we have, it's an exciting time for you as a company. We have a new challenge here at Reinvent. >> Okay. >> On theCUBE. I know you're a venerable alumni. >> Yep. >> You have been on theCUBE multiple times with multiple companies which is very impressive. Which says a lot about you. Although given how fun this interview's been, I'm not surprised. Give us your 30 second, Instagram real highlight, sound bite on the biggest or most important theme or takeaway from this year's show. >> From this show? Yeah, so if you look across the keynotes in all the sessions, the focus is on data, services and the applications. So the biggest takeaway I would offer anybody is focus on that first because that's where the outcome needs to shine. The rest of the stuff is a means to an end. I am an infrastructure guy through and through, I have been for the last 20 years. It hurts me to say infrastructure is a means to end but it is, right. Let the people dealing with the infrastructure deal with the infrastructure. If you are a customer or a client of the service, focus on the outcome, focus on the apps, focus on the services focus on on the data. That would be the biggest takeaway. >> Savannah: I appreciate your >> Paul: Words of wisdom >> Savannah: transparency. Yeah, no, exactly. Words of wisdom and very honest words of wisdom. Really great to talk to you about intelligent infrastructure. >> Absolutely. >> Savannah: Thank you so much for being on the show, Ramesh. >> Thank you. >> Savannah: It's been, it's been awesome. Paul, it's always a pleasure. >> Likewise. Thank you all for tuning in today here live from the show floor at AWS, reinvent in beautiful sin city, in the high desert and the high end dry desert with Paul Gillin. My name is Savannah Peterson and you're watching theCUBE, the leader in high tech coverage. (gentle music)

Published Date : Nov 30 2022

SUMMARY :

of the desert and all My feet are, I can't feel them anymore. Just to get from, just to get to Apparently not well enough. and I'm very excited How is the show going for you? so you don't have to schedule lots Savannah: Right. the focus on the right layer, right? I know exactly what you mean. on the show floor by getting Those are the two problems In the data center, you that we knew about, right? What are some of the companies that would have that. (Savannah laughs) Is that the top priority a lot of the focus was I mean, it's, it's a big part of the bill. And so you have more you were super busy at your booth. So more so now than of the sessions you guys and now we've got to across the company locations and Ramesh: Exactly. how do folks get started with you? for the network to application services So we help them kind And you have a There is the AWS and data center in Google that needs to talk the talking to each other, But also, you know, creating golfers in the audience. people are going to be the entire thing? And there you go. And so Well, it's all about now, we all, you know, of a unique time. on the show floor. that your booth is so busy. are happening in the cloud. is the next solution so that the infrastructure presence, for you as a company. I know you're a venerable alumni. on the biggest or most focus on the apps, focus on the services to you about intelligent infrastructure. much for being on the show, Savannah: It's been, it's been awesome. and the high end dry desert

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Travis Vigil, Dell Technologies | SuperComputing 22


 

>>How do y'all, and welcome to Dallas, where we're proud to be live from Supercomputing 2022. My name is Savannah Peterson, joined here by my cohost David on the Cube, and our first guest today is a very exciting visionary. He's a leader at Dell. Please welcome Travis Vhi. Travis, thank you so much for being here. >>Thank you so much for having me. >>How you feeling? >>Okay. I I'm feeling like an exciting visionary. You >>Are. That's, that's the ideas why we tee you up for that. Great. So, so tell us, Dell had some huge announcements Yes. Last night. And you get to break it to the cube audience. Give us the rundown. >>Yeah. It's a really big show for Dell. We announced a brand new suite of GPU enabled servers, eight ways, four ways, direct liquid cooling. Really the first time in the history of the portfolio that we've had this much coverage across Intel amd, Invidia getting great reviews from the show floor. I had the chance earlier to be in the whisper suite to actually look at the gear. Customers are buzzing over it. That's one thing I love about this show is the gear is here. >>Yes, it is. It is a haven for hardware nerds. Yes. Like, like well, I'll include you in this group, it sounds like, on >>That. Great. Yes. Oh >>Yeah, absolutely. And I know David is as well, sew up >>The street. Oh, big, big time. Big time hardware nerd. And just to be clear, for the kids that will be watching these videos Yes. We're not talking about alien wear gaming systems. >>No. Right. >>So they're >>Yay big yay tall, 200 pounds. >>Give us a price point on one of these things. Re retail, suggested retail price. >>Oh, I'm >>More than 10 grand. >>Oh, yeah. Yeah. Try another order of magnitude. Yeah. >>Yeah. So this is, this is the most exciting stuff from an infrastructure perspective. Absolutely. You can imagine. Absolutely. But what is it driving? So talk, talk to us about where you see the world of high performance computing with your customers. What are they, what are they doing with this? What do they expect to do with this stuff in the future? >>Yeah. You know, it's, it's a real interesting time and, and I know that the provenance of this show is HPC focused, but what we're seeing and what we're hearing from our customers is that AI workloads and traditional HPC workloads are becoming almost indistinguishable. You need the right mix of compute, you need GPU acceleration, and you need the ability to take the vast quantities of data that are being generated and actually gather insight from them. And so if you look at what customers are trying to do with, you know, enterprise level ai, it's really, you know, how do I classify and categorize my data, but more, more importantly, how do I make sense of it? How do I derive insights from it? Yeah. And so at the end of the day, you know, you look, you look at what customers are trying to do. It's, it's take all the various streams of data, whether it be structured data, whether it be unstructured data, bring it together and make decisions, make business decisions. >>And it's a really exciting time because customers are saying, you know, the same things that, that, that, you know, research scientists and universities have been trying to do forever with hpc. I want to do it on industrial scale, but I want to do it in a way that's more open, more flexible, you know, I call it AI for the rest of us. And, and, and customers are here and they want those systems, but they want the ecosystem to support ease of deployment, ease of use, ease of scale. And that's what we're providing in addition to the systems. We, we provide, you know, Dell's one of the only providers on the on in the industry that can provide not only the, the compute, but the networking and the storage, and more importantly, the solutions that bring it all together. Give you one example. We, we have what we call a validated design for, for ai. And that validated design, we put together all of the pieces, provided the recipe for customers so that they can take what used to be two months to build and run a model. We provide that capability 18 times faster. So we're talking about hours versus months. So >>That's a lot. 18 times faster. I just wanna emphasize that 18 times faster, and we're talking about orders of magnitude and whatnot up here, that makes a huge difference in what people are able to do. Absolutely. >>Absolutely. And so, I mean, we've, you know, you've been doing this for a while. We've been talking about the, the deluge of data forever, but it's gotten to the point and it's, you know, the, the disparity of the data, the fact that much of it remains siloed. Customers are demanding that we provide solutions that allow them to bring that data together, process it, make decisions with it. So >>Where, where are we in the adoption cycle early because we, we've been talking about AI and ML for a while. Yeah. You, you mentioned, you know, kind of the leading edge of academia and supercomputing and HPC and what that, what that conjures up in people's minds. Do you have any numbers or, you know, any, any thoughts about where we are in this cycle? How many, how many people are actually doing this in production versus, versus experimenting at this point? Yeah, >>I think it's a, it's a reason. There's so much interest in what we're doing and so much demand for not only the systems, but the solutions that bring the systems together. The ecosystem that brings the, the, the systems together. We did a study recently and ask customers where they felt they were at in terms of deploying best practices for ai, you know, mass deployment of ai. Only 31% of customers said that they felt that they self-reported. 31% said they felt that they were deploying best practices for their AI deployments. So almost 70% self reporting saying we're not doing it right yet. Yeah. And, and, and another good stat is, is three quarters of customers have fewer than five AI applications deployed at scale in their, in their IT environments today. So, you know, I think we're on the, you know, if, if I, you think about it as a traditional S curve, I think we're at the first inflection point and customers are asking, Can I do it end to end? >>Can I do it with the best of breed in terms of systems? But Dell, can you also use an ecosystem that I know and understand? And I think that's, you know, another great example of something that Dell is doing is, is we have focused on ethernet as connectivity for many of the solutions that we put together. Again, you know, provenance of hpc InfiniBand, it's InfiniBand is a great connectivity option, but you know, there's a lot of care and feeding that goes along with InfiniBand and the fact that you can do it both with InfiniBand for those, you know, government class CU scale, government scale clusters or university scale clusters and more of our enterprise customers can do it with, with ethernet on premises. It's a great option. >>Yeah. You've got so many things going on. I got to actually check out the million dollar hardware that you have just casually Yeah. Sitting in your booth. I feel like, I feel like an event like this is probably one of the only times you can let something like that out. Yeah, yeah. And, and people would actually know what it is you're working >>With. We actually unveiled it. There was a sheet on it and we actually unveiled it last night. >>Did you get a lot of uz and os >>You know, you said this was a show for hardware nerds. It's been a long time since I've been at a shoe, a show where people cheer and u and a when you take the sheet off the hardware and, and, and Yes, yes, >>Yes, it has and reveal you had your >>Moment. Exactly, exactly. Our three new systems, >>Speaking of u and os, I love that. And I love that everyone was excited as we all are about it. What I wanna, It's nice to be home with our nerds. Speaking of, of applications and excitement, you get to see a lot of different customers across verticals. Is there a sector or space that has you personally most excited? >>Oh, personally most excited, you know, for, for credibility at home when, when the sector is media and entertainment and the movie is one that your, your children have actually seen, that one gives me credibility. Exciting. It's, you can talk to your friends about it at, at at dinner parties and things like that. I'm like, >>Stuff >>Curing cancer. Marvel movie at home cred goes to the Marvel movie. Yeah. But, but, but you know, what really excites me is the variety of applications that AI is being used, used in healthcare. You know, on a serious note, healthcare, genomics, a huge and growing application area that excites me. You know, doing, doing good in the world is something that's very important to Dell. You know, know sustainability is something that's very important to Dell. Yeah. So any application related to that is exciting to me. And then, you know, just pragmatically speaking, anything that helps our customers make better business decisions excites me. >>So we are, we are just at the beginning of what I refer to as this rolling thunder of cpu. Yes. Next generation releases. We re recently from AMD in the near future it'll be, it'll be Intel joining the party Yeah. Going back and forth, back and forth along with that gen five PCI e at the motherboard level. Yep. It's very easy to look at it and say, Wow, previous gen, Wow, double, double, double. It >>Is, double >>It is. However, most of your customers, I would guess a fair number of them might be not just N minus one, but n minus two looking at an upgrade. So for a lot of people, the upgrade season that's ahead of us is going to be not a doubling, but a four x or eight x in a lot of, in a lot of cases. Yeah. So the quantity of compute from these new systems is going to be a, it's gonna be a massive increase from where we've been in, in, in the recent past, like as in last, last Tuesday. So is there, you know, this is sort of a philosophical question. We talked a little earlier about this idea of the quantitative versus qualitative difference in computing horsepower. Do we feel like we're at a point where there's gonna be an inflection in terms of what AI can actually deliver? Yeah. Based on current technology just doing it more, better, faster, cheaper? Yeah. Or do we, or do we need this leap to quantum computing to, to get there? >>Yeah. I look, >>I think we're, and I was having some really interesting conversations with, with, with customers that whose job it is to run very, very large, very, very complex clusters. And we're talking a little bit about quantum computing. Interesting thing about quantum computing is, you know, I think we're or we're a ways off still. And in order to make quantum computing work, you still need to have classical computing surrounding Right. Number one. Number two, with, with the advances that we're, we're seeing generation on generation with this, you know, what, what has moved from a kind of a three year, you know, call it a two to three year upgrade cycle to, to something that because of all of the technology that's being deployed into the industry is almost more continuous upgrade cycle. I, I'm personally optimistic that we are on the, the cusp of a new level of infrastructure modernization. >>And it's not just the, the computing power, it's not just the increases in GPUs. It's not, you know, those things are important, but it's things like power consumption, right? One of the, the, the ways that customers can do better in terms of power consumption and sustainability is by modernizing infrastructure. Looking to your point, a lot of people are, are running n minus one, N minus two. The stuff that's coming out now is, is much more energy efficient. And so I think there's a lot of, a lot of vectors that we're seeing in, in the market, whether it be technology innovation, whether it be be a drive for energy efficiency, whether it be the rise of AI and ml, whether it be all of the new silicon that's coming in into the portfolio where customers are gonna have a continuous reason to upgrade. I mean, that's, that's my thought. What do you think? >>Yeah, no, I think, I think that the, the, the objective numbers that are gonna be rolling out Yeah. That are starting to roll out now and in the near future. That's why it's really an exciting time. Yeah. I think those numbers are gonna support your point. Yeah. Because people will look and they'll say, Wait a minute, it used to be a dollar, but now it's $2. That's more expensive. Yeah. But you're getting 10 times as much Yeah. For half of the amount of power boom. And it's, and it's >>Done. Exactly. It's, it's a >>Tco It's, it's no brainer. It's Oh yeah. You, it gets to the point where it's, you look at this rack of amazing stuff that you have a personal relationship with and you say, I can't afford to keep you plugged in anymore. Yeah. >>And Right. >>The power is such a huge component of this. Yeah. It's huge, huge. >>Our customer, I mean, it's always a huge issue, but our customers, especially in Amia with what's going on over there are, are saying, I, you know, I need to upgrade because I need to be more energy efficient. >>Yeah. >>Yeah. I I, we were talking about 20 years from now, so you've been at Dell over 18 years. >>Yeah. It'll be 19 in in May. >>Congratulations. Yeah. What, what commitment, so 19 years from now in your, in your second Dell career. Yeah. What are we gonna be able to say then that perhaps we can't say now? >>Oh my gosh. Wow. 19 years from now. >>Yeah. I love this as an arbitrary number too. This is great. Yeah. >>38 year Dell career. Yeah. >>That might be a record. Yeah. >>And if you'd like to share the winners of Super Bowls and World Series in advance, like the world and the, the sports element act from back to the future. So we can play ball bets power and the >>Power ball, but, but any >>Point building Yeah. I mean this is what, what, what, what do you think ai, what's AI gonna deliver in the next decade? >>Yeah. I, I look, I mean, there are are, you know, global issues that advances in computing power will help us solve. And, you know, the, the models that are being built, the ability to generate a, a digital copy of the analog world and be able to run models and simulations on it is, is amazing. Truly. Yeah. You know, I, I was looking at some, you know, it's very, it's a very simple and pragmatic thing, but I think it's, it, it's an example of, of what could be, we were with one of our technology providers and they, they were, were showing us a digital simulation, you know, a digital twin of a factory for a car manufacturer. And they were saying that, you know, it used to be you had to build the factory, you had to put the people in the factory. You had to, you know, run cars through the factory to figure out sort of how you optimize and you know, where everything's placed. >>Yeah. They don't have to do that anymore. No. Right. They can do it all via simulation, all via digital, you know, copy of, of analog reality. And so, I mean, I think the, you know, the, the, the, the possibilities are endless. And, you know, 19 years ago, I had no idea I'd be sitting here so excited about hardware, you know, here we are baby. I think 19 years from now, hardware still matters. Yeah. You know, hardware still matters. I know software eats the world, the hardware still matters. Gotta run something. Yeah. And, and we'll be talking about, you know, that same type of, of example, but at a broader and more global scale. Well, I'm the knucklehead who >>Keeps waving his phone around going, There's one terabyte in here. Can you believe that one terabyte? Cause when you've been around long enough, it's like >>Insane. You know, like, like I've been to nasa, I live in Texas, I've been to NASA a couple times. They, you know, they talk about, they sent, you know, they sent people to the moon on, on way less, less on >>Too far less in our pocket computers. Yeah. It's, it's amazing. >>I am an optimist on, on where we're going clearly. >>And we're clearly an exciting visionary, like we said, said the gate. It's no surprise that people are using Dell's tech to realize their AI ecosystem dreams. Travis, thank you so much for being here with us David. Always a pleasure. And thank you for tuning in to the Cube Live from Dallas, Texas. My name is Savannah Peterson. We'll be back with more supercomputing soon.

Published Date : Nov 15 2022

SUMMARY :

Travis, thank you so much for being here. You And you get to break it to the cube audience. I had the chance earlier to be in the whisper suite to actually look at the gear. Like, like well, I'll include you in this group, And I know David is as well, sew up And just to be clear, for the kids that will be Give us a price point on one of these things. Yeah. you see the world of high performance computing with your customers. And so at the end of the day, you know, And it's a really exciting time because customers are saying, you know, the same things that, I just wanna emphasize that 18 times faster, and we're talking about orders of magnitude and whatnot you know, the, the disparity of the data, the fact that much of it remains siloed. you have any numbers or, you know, any, any thoughts about where we are in this cycle? you know, if, if I, you think about it as a traditional S curve, I think we're at the first inflection point and but you know, there's a lot of care and feeding that goes along with InfiniBand and the fact that you can do it I got to actually check out the million dollar hardware that you have just There was a sheet on it and we actually unveiled it last night. You know, you said this was a show for hardware nerds. Our three new systems, that has you personally most excited? Oh, personally most excited, you know, for, for credibility at home And then, you know, the near future it'll be, it'll be Intel joining the party Yeah. you know, this is sort of a philosophical question. you know, what, what has moved from a kind of a three year, you know, call it a two to three year upgrade It's not, you know, those things are important, but it's things like power consumption, For half of the amount of power boom. It's, it's a of amazing stuff that you have a personal relationship with and you say, I can't afford to keep you plugged in anymore. Yeah. what's going on over there are, are saying, I, you know, I need to upgrade because Yeah. Wow. 19 years from now. Yeah. Yeah. Yeah. advance, like the world and the, the sports element act from back to the future. what's AI gonna deliver in the next decade? And they were saying that, you know, it used to be you had to build the factory, And so, I mean, I think the, you know, the, the, the, the possibilities are endless. Can you believe that one terabyte? They, you know, they talk about, they sent, you know, they sent people to the moon on, on way less, less on Yeah. And thank you for tuning in to the Cube Live from Dallas,

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Manu Parbhakar, AWS & Bob Breitel, IBM | AWS re:Invent 2021


 

>>Welcome back. You're watching the cubes coverage of AWS 2021. We're here in the Venetian, formerly the sands convention center in Las Vegas. My name is Dave Volante. Really excited to have Bob bright tell here. He's the director of SAP global alliances at IBM and Manu.. I'm going to try that again. Pro boxcar, is that correct? Rebecca Head of Linux and IBM alliances at AWS Manu. I'm sorry for bashing your name, but at least I got it right, guys. Great to see you. Thanks for coming on. >>And I'm actually now AWS partnership. I had SAP before, so it's great. I first, my first reinvest, >>I have a old DNA title. That's great. That's why I was asking you about Philly before you don't have the accent though. Bob, >>I'm not a Philly native, so cowboy >>Because you have the SAP connection there. IBM, AWS. It's like, whoa, what's going on here? >>Well, maybe I'll start and then have my new, my new, make some comments. And I'll just start by just, uh, we're real excited to be here. IBM's a diamond sponsor at, at re-invent and it's great to be in person and really appreciate AWS being able to put this event on this week and get us back in person. It really makes a difference. And I know there's a lot of people virtually as well, but, um, IBM and AWS have worked together for a number of years. Uh, maybe we could characterize it more opportunistically, um, prior, but in the last 12, 18 months, I think there's been a lot of developments that have really made us come together strategically as partners. I know we'll talk a little bit about red hat during the course of the conversation, but with IBM's >>You say opportunities like you mean in the field and the more strategic >>Relationship or strategic and with IBM's open hybrid cloud strategy. And, uh, with so many of our clients preferring AWS is their cloud. Um, we are working together now to meet clients where they're at to help them get the value of the cloud. And we're talking a little bit about coming out of the pandemic before this. Um, and one of the things that we're seeing with our clients that IBM is a lot of that low hanging fruit. The cloud was achieved, maybe the lift and shift or doing some SAS based applications, but now it's even more important to rapidly adopt hybrid cloud and cloud technologies to provide your business with flexible innovation transformation, all of those things. So that's why it has been important for us to, to partner with AWS strategically. Um, our clients are telling us that when they do move those heavier workloads to the cloud and do it in a hybrid model, they see about two and a half times the value. >>So with that, our partnership is multi-dimensional, we're doing a lot with IBM consulting. My new we'll talk a little bit about IBM software and red hat. Just one example, Dave, with IBM consulting, we now are up to almost 10,000 certifications and 10 plus AWS competencies. So that competency chart that shows we're knocking them all out on the, on the checkerboard there to get them to IBM consulting competencies. And we just had the energy one announced this week. So IBM consulting is in area software's big too. In my news, been helping us with that part of the partner. >>Well, it's, you know, to your point, you can't pick whatever cliche you want. You can't fight fashion. The trend is your friend. You have a lot of, a lot of people want to be on AWS. So rather than fighting, oh, we have our own cloud. No, you've got to meet customers where they are, right >>David, this is where this takes us. You know, the analogy we use between Bob and I, IBM boss spoke about IBM consulting, which we know has been a strategic partnership for the last two, two and a half years. I think I'm going to share the best kept secret in the cloud phase right now. IBM software and AWS now are working together. The analogy we use is IBM software and AWS. I like peanut butter and jelly better together. And over the last 12 months, the two companies have accelerated working together around three key dimensions. Number one, around product, number two around making sure our customers, joint customers successful. And number three, around building a robust ecosystem of partners. One thing that we have realized is just helping customers modernize. Migrate is challenging. And on the product side, now we have about 15 products on AWS marketplace. >>I think about trusty or verify insecurity, cloud Pak for data, uh, uh, Cognos data DataStage over the next 12 months, we plan to land all of the cloud packs. These are containerized version of IBM software on AWS and the marketplace. In addition, many of our customers are now using the managed red hat, OpenShift servers. We launched it earlier in April. This year, we are seeing tremendous customer feedback, tremendous, uh, growth there that is also informing that customers really like the open shirt model managed services one-click deployment. And so our goal is over the next 12 months, launched many more IBM software as a managed service offering. So that's kind of like what we're doing on the product side, on the customer success. A great example is somebody is helping a big oil and gas customers managed with this energy transition that we're working through. Um, Schlumberger software around simulation runs on OpenShift on Amazon in a hybrid environment, especially critical as we have a lot of oil and gas data that needs to have maybe sit on premises, uh, because of data residency requirements. >>I think the third piece is around building an ecosystem of partners for our red hat OpenShift services, which we launched April. We already have 30 partners that are helping customers not only to modernize, but to migrate on AWS. We know modernization is challenging, moving to containers is difficult. So we need this robust ecosystem of partners and Bob and I, and you know, the IBM and AWS team are investing heavily. We have cash credit to do financial incentives plus also technical content so that our customers so that our partners can help customers to be successful. Yeah, >>So the cloud packs are cool. That makes a lot of sense. And now the acquisition of red hat makes it easier. It's a catalyst gets IBM, much more closely aligned to developers and it makes it easier for things like cloud packs to be migrated to the cloud and being running cloud native. How did that acquisition affect from your standpoint menu and Bob I'd love your thoughts and your relationship. >>The red hat acquisition by IBM is a net positive red hat. And AWS have been working together for 14 years now. And we have tens of thousands of customers that are running mission critical workloads, such as SAP, Oracle databases. And there's a lot of trust that is engendered by working in the field for 14 years, uh, supporting mission critical customers, mission critical workloads. And so that relationship has provided a lot of tailwinds to our partnership with IBM software. I think a lot of the stuff we spoke about a lot of the progress you've made in the last six to eight to 12 months, a big function is that the trust that we have engendered working together with red hat. >>Yeah. I'll add Dave that, um, I, I agree with my new comments on the red hat. Red hat really is the epitome of openness right. Of open source software and the history that Manu described with AWS, there has been excellent adoption of red hat on AWS, red hat, enterprise Linux, and then most recently, um, red hat OpenShift on AWS. And just to give another example to the ecosystem point, just this morning, red hat with IBM, with a major ISV named Solonus announced that Solonus will be running one of their key, uh, applications and releasing it on Rossa on AWS. And all this means for our clients is faster adoption and acceleration and being able to innovate, um, in a hybrid way. So that's really the value that red hat is helping, um, to bring to the table in our cloud packs are available on open shift and rose as an option as well. So we're excited about the red hat partnership. It's really essential to our partnership into our, our hybrid cloud strategy. >>You mentioned up front, you know, happy that AWS decided to have this show. Of course, a lot of people watching online and you can get massive scale online, but there's nothing like the live event, you know, and when you make announcements at a live event, there's a little buzz going on and you get feedback. So are you making any hard news here? What, what announcements can you >>Share? Yeah, well, the one we had, um, on, um, uh, Solonus earlier with red hat and to do roasts on top of red hat was one and there's just an advance of, um, of re-invent. Um, we announced something in the data and AI space. So that's another big area of our partnership is data and AI. So we're in, we announced that in the oil industry and in the, um, uh, in that area that we are partnering together with AWS to be able to get insights on data so that we could get clean and reusable energy solutions out there. And there's so much untapped data. We know data is such an important resource, that that's an area that we're going to partner on with our cloud Pak for data on AWS. And of course underlying everything is open shifts. So that's one big announcement. We're also doing a lot in security for IBM and my news has been working closely with this. So my new, I, I know you're close to the integrations we're doing with AWS. So I'll let you comment maybe on some of the things in security. >>I mean, everybody's a security company these days, right? I mean, >>And then we continue to work and making sure that a lot of the IBM security products are integrating with our native services. So the customers have a seamless experience. And as he you'll see a lot of the same investments happening over 2022 as we grow the >>Partnership. So what like a QRadar or something like that >>Are, for example, integrating with security hub. That would be great example. >>I mean, it's the, it's the number one topic for CEO's that has been for a while and still will be okay. So give us a little roadmap, you know, maybe Bob, you could start, where do you want to see this relationship go? Um, what can we expect in the, in the coming 12 months? Yeah, well, >>Again, we're super excited about our partnership with AWS. I think we're just scratching the surface of how we're going to add value to our clients on this, on this hybrid cloud journey that they're all going through. And IBM, and this has been in our financial reports and in our earnings and everything, we're investing over a billion dollars in the ecosystem. And so partners like AWS are critical to provide that platform of growth for our clients and innovation for our clients. So all of the things that I talked about in money talked about today, whether it be our IBM consulting capabilities or our IBM software, our red hat, we're going to continue to invest. We talked about the red hat acquisition. IBM has made a few other acquisitions that help drive this partnership and drive value to our clients for adoption, from Instana to Turbonomic X, to some really innovative cloud consulting companies like Knorr cloud in towels. So we're going to continue to make investments. And I think we're just on the tip of the iceberg and we invite everybody at re-invent, either in person, which is exciting or virtually to learn more about our partnership and how we can help you and my new, any additional comments to that. >>Thanks, Bob V have a golden child hair with red hat OpenShift on Amazon. That'd be launched in April. We are seeing tremendous customer adoption. So we suspect that in next year, we'll continue to see solid adoption around red hat OpenShift. That VocaliD is also informing how customers want a more native experience for IBM software on AWS. And so we, um, we are targeting to, to launch many more IBM software in a native format on edema. So that would be the big team for next year. Uh, in addition, again, I'll call to action to our partner community. There's a huge opportunity to help our joint customers to modernize and migrate on AWS via both IBM, AWS are leaning in, we have cash credit to give financial incentives to partners, to help our customers, to migrate and modernize as well as we are also creating a lot of technical content that is not freely available so that a lot of our partners can start this. IBM focus on AWS practice >>Guys. Thanks so much for coming on the cube. Congratulations, and look at, you know, I often say the next 10 years is not going to be like the last 10 years. The cloud is expanding is a really good example. So thank you for your time. Appreciate your time. All right. You're watching the cube, the leader in high tech coverage at AWS reinvent 2021

Published Date : Dec 1 2021

SUMMARY :

We're here in the Venetian, And I'm actually now AWS partnership. don't have the accent though. Because you have the SAP connection there. of the conversation, but with IBM's Um, and one of the things that we're seeing with And we just had the energy one announced this week. Well, it's, you know, to your point, you can't pick whatever cliche you want. on the product side, now we have about 15 products on AWS And so our goal is over the next 12 months, launched many more IBM software as a managed So we need this robust ecosystem of partners and Bob and I, and you know, And now the acquisition of to eight to 12 months, a big function is that the trust that we have engendered working together with So that's really the value So are you making any hard news here? to be able to get insights on data so that we could get clean and reusable energy And then we continue to work and making sure that a lot of the IBM security products are integrating with our native So what like a QRadar or something like that Are, for example, integrating with security hub. So give us a little roadmap, you know, maybe Bob, you could start, where do you want to see this relationship So all of the things that I talked about in money talked about today, whether it be our IBM So we I often say the next 10 years is not going to be like the last 10 years.

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Neil Fowler, Micro Focus & Sabina Joseph, AWS | AWS re:Invent 2021


 

>>Welcome back to the cubes. Continuous live coverage of AWS reinvent 2021 live from Las Vegas. It's I'm Lisa Martin. And it's so great to say that we are doing with AWS and its massive ecosystem of partners. One of the most important hybrid tech events of the year. We've two sets over a hundred guests to remote studios, lots going on. I've got an alumni back with me and a new guest. Please. Welcome back. Sabina. Jo said the GM of technology partners at AWS and Neil Fowler joins her is the GM of micro-focus AMC. And you're going to tell me what AMC stands for >>Application modernization and >>Connectivity. I love it. Awesome guys. It's great. It's great to see you again in person. Thank you for having us. It's great to have the buzz. I know it's gonna be a little bit hard to hear, but great to have. AWS has done a phenomenal job of getting everyone in here safely. I want to give them kudos to that. So being to talk to me with, it's been a while since I've seen you in person, but talk to me about your current role at AWS. What's going on? >>Yeah, so I'm the general manager for technology partnerships globally out of the Americas. We also help partners out of EMEA and APAC grow in the Americas. And one of the great examples of a successful partnership is micro-focus with their solutions across application modernization security, database services, mainframes. >>And so from your perspective, through your lens, how do you think they're performing as a partner? Yes. >>So, um, first of all, kudos to Neil and the entire micro-focus team. They have done a great job leaning in with a cloud first strategy with SAS solutions on AWS and these solutions help customers across application modernization, application, delivery, security, cyber resiliency, database services, and also it performance management. And we've been working with them now for a few years. And in fact, today we have actually 400 customer wins together regulations and then also eight digit annual recurring revenue. They have six active listings in marketplace and all of this is really helping customers move their workloads and modernize their workloads into AWS. >>We've seen that such an acceleration nail in the digital transformation cloud adoption. The pandemic has really been a forcing function for that. There are some silver linings, but talk to me about some of the things that you've seen at micro-focus the last 20 months or so. And how have you helped those 400 customers, you know, getting to that big ARR, how are you helping them with that acceleration? >>Well, I think as you're saying that there's lots of changes in the last 12 to 18 months, some of it brought on by the pandemic and the change in business in business to having to respond, deliver solutions more quickly to the market, as well as remote working. So optimizing and the economic environment of costs, but being there to be more dynamic, it really has caused businesses to have to do something different than just to be able to survive and serve their customers better. That was a >>Big thing that we saw in the very beginning. It was not survival mode. And then of course it wasn't too long when we started seeing those survivors really start to thrive. And you started seeing who were going to be the winners of tomorrow. Cause the thing is every company, these days is a data company. If it's not, it's going to be passed up by competitor, that's right there in the rear view mirror. >>For sure. And so we've got, you know, organizations, so running mainframes, you know, older applications, legacy applications, modernization, where are most industries in terms of adopting that, the mindset, first of all, that they need to change? Well, I think across the whole industry, I mean, it doesn't matter whether it's retail. I mean, if you think about airlines with when the, when the pandemic hit business went down to, unless they've got that elastic nature of flashy to respond to it, but everyone had to bring in new services, new offerings very quickly. So the ability to be able to innovate in their environments and bring more solutions to their customers in a really fast way, you know, they couldn't just sit there and work with what they had. They had to move forward just to be able to stay in the business, but also be able to reduce the costs out of what they're trying to do. So running and transforming at the same time. >>Absolutely. And so how can organizations integrate existing core applications with new technologies to really be able to thrive in today's dynamic market? >>We look at modernization overall. We think of it in sort of three different ways with application process and infrastructure. So with a move to cloud, that's the infrastructure modernization they've immediately got far more access to more scalable dynamic elastic, compute resources, as well as all the technology platforms they have around. And then if you look at the application size and that's where the Microfocus platform comes in, we can help customers actually move those applications forward in terms of making them available through API APIs, maybe as a journey to microservices and cloud native. But once that core business logic and that data is available, it can be integrated into artificial intelligence machine learning and actually rained out the whole solution. So the final part of that from the process modernization, if you, as they're developing these applications with new tools, new ranges, in terms of where they can deploy on the AWS platform, they can automate the build deployment and operations so that all those existing applications and they were running on to contemporary platform with full access to the technologies that were available. >>That's fantastic and so necessary for businesses in any industry. So can you talk about some of the different business units of micro-focus? Are there any ones in particular that you want to call out? >>Yeah, so we work with them across all of their business units, but some of them that come to my mind is of course, Neil and team are doing a great job with application modernization and connectivity, really helping customers modernize the applications. And as customers are modernizing the applications, their cyber resiliency business unit is helping customers secure those applications. And then they also have their it operations management bridge product listed in marketplace. And then just since September are verdict a business unit launch Vertica accelerator on AWS. So I think they have a very holistic story to help customers >>On AWS. Talk to me a little bit, Neil, about cyber resiliency. We have seen such a dramatic change in cybersecurity in the threat landscape the last 20 months. I think I saw a stat recently that ransomware was up almost 11 X in the first half of 2021. Every, every day that companies had had a company, that data is gotta be secure. It's no longer a nice to have. That is a core requirement. How are you helping customers achieve that cyber? >>Well, the thing is, I mean, as you say, across the whole spectrum from cyber, from, from the identity access management through data encryption, through data protection, it's not, it's not a nice to actually say it's not a nice to have Kate take capability. You really have to have an integrated solution to be able to manage access control it, and also generating the events in terms of being able to, if anyone tries to get into the systems and log it because, you know, before, by the time you've discovered something it's too late, so you really need a combined solution for multi-factor authentication to really take it to that next level. >>Absolutely. Right. Once you've detected it, it's too late. And I mean, with ransomware as a service, cyber criminals are getting so much more sophisticated and also more brazen. There's so much money in it that the security front is, is I think even more interesting now than it's ever been. Talk to me about some joint customers and how you've helped them together with AWS with micro-focus achieve some of those key outcomes that you were talking about earlier. Well, I think >>Obviously with AWS as a platform has quite over a technology solutions going in, what we often find with our customers is a lots of, um, they're coming from an existing on-prem solution. So they need that hybrid model. So as part of taking that forward, been able to have that integrated solution that allows them to work both on-prem and as part of the cloud, most of it all being hooked up now, even that from even down to the, uh, as they're developing the applications now to do static code analysis, to help those applications be more secure with things like 40 pound demand, as well as integrating internet security platform for multifactor. So I think as you know, it's a combination of Brunel to bridge between all the different technologies, but have one single view of mail to protect the whole real estate, multiple layers for both external and internal threat. So that's, that's the other thing you also need to take into and can be able to protect all, all layers multi-layered approach. >>Absolutely. But you're right. The internal threats is something that we don't talk about as much, but that is obviously a substantial problem for organizations and most, if not any industries to be, to talk to me a little bit about, let's kind of get into the, the responsibilities that you have a little bit more in there. You've got responsibility for multiple solutions segments at AWS. You told me before we went live, you have 50 meetings this week. My goodness. And since day one, it taught all good. It's fun, fun. It is. Talk to me about AWS approach to partnering. What does it look like? What are some of the things that you think are really critical components? Yeah. >>So as you may have heard, we always start with the, at Amazon and AWS, we start with the customer. We work backwards when we are relaunching our products, our programs or services, you really go and ask the customers, what do you want us to develop? Where do you want us to focus the resources? It takes a lot of discipline to do that, but it's something that where we really want to walk the talk and we use the same approach with our partners when we started to work with micro-focus, we really kind of want to make sure that what we are working on together is what customers want, because we firmly believe that once you lay that foundation of that solution, you can scale your business a lot more quicker. Your story is a lot more simple and the customers are going to find a lot of value in what you are doing together. So it's really all about the customer for us. It is >>Absolutely critical, right? That's the whole point that the whole reason that we're here now, talk to me a little bit about maybe some cultural alignment with AWS, that customer first customer obsession. It sounds like at Microfocus, very similar. >>Absolutely. I mean, the way that we always think about how we're building our products, it's all around customer centric innovation. So that aspect of trying to make sure that we can solve what the business, understanding what the customers are trying to do to then help develop, to deliver solutions that meet that and that combination of a, the way that we look at it from that infrastructure modernization and the range of technologies that are available and that relentless focus on making customer successful is so key. But we have to make sure that that collaboration works together to make sure that the solutions align and we're helping customers get there together >>In your customer conversations. I imagine they've changed quite a bit during the pandemic with so many things being escalated to the C-suite to the board. How have your, how important is that cultural alignment between AWS and Microfocus from your customer's perspective? Is it something that comes up fairly often? Well, >>It's, it's a, I think it, when you actually get a mismatching culture, it's more obvious. So don't think that necessarily people are looking for it to say, I need organizations, but if you're not thinking the same way, you're not behaving the same way and actually partnering. I think that partnering part of it is really important because you're both working together to come up with that desired outcome. So I think it's more, more obvious when it isn't a good match as opposed to what it looking for that particular site. But I think that's a really key aspect in the sense of working together to help that customer be successful. >>Right? That's a great point that you bring up, but it's probably more obvious when it isn't working than when it's beautifully aligned, falling into place and really focused on that customer. So what are some of the things that attendees can, can feel and see and learn at the micro-focus booth at this year's reinvent nail, >>As well as obviously the key Roundup application modernization, where we're looking at the mainframe modernization on the site, we've got the full range of the Microsoft booth in terms of cyber resilience, as well as our, uh, item, my top, uh, it operations management or ADM portfolios. So we've got a lot of technologies which we can learn about in the booth interactive as well as all by experts to understand how we can do all these things and work together as part of the AWS platform to be able to deliver those solutions. >>Excellent. I'm sure there will be plethora of, of knowledge shared at the booth there. Last question, Neil, for you, talk to me about the vision going forward with the partnership. What are some of the things that you're looking forward to as we end 2021 and go into hopefully what is a better year, 2022? >>You know, one of the key things, you know, especially range, no one might, my passionate areas is helping our customers really look in terms of building the platform of the future. We can help solve their customer the problems today, but we're really trying to create that innovation platform to going through. So again, that combination of the technologies that we can bring to help our customers and the breadth and the investment that AWS continue making in the platform, those two combinations really helps us help our customers, not just solve today's problems, who really move into the forward to be the platform for innovation for the next decade. >>And that's really critical that that future ready state that is so undefined most of the time, I mean, none of us saw the pandemic coming, all right. That was a complete shock, but to be able to partner together, to help your customers really set up the foundation to be innovative as things happen that we can't even predict is really critical. So congratulations on your 400 customer wins your eight digit ARR. That's fantastic. Yes, we thank you so much for joining us on the queue, talking about the Microfocus AWS partnership and all of the successes that you guys have had. Great job. And I hope that you have cough drops and a lot of water this week. Sabina. I hope you do too guys. Thanks for joining me. Pleasure for my is I'm Lisa Martin. You're watching the cube, the global leader in live tech coverage.

Published Date : Nov 30 2021

SUMMARY :

And it's so great to say that we are doing with AWS So being to talk to me with, it's been a while since I've seen you in person, but talk to me about your current role at AWS. And one of the great examples And so from your perspective, through your lens, how do you think they're performing And in fact, today we have actually 400 customer wins together There are some silver linings, but talk to me about some of and the economic environment of costs, but being there to be more dynamic, it really has caused businesses to have If it's not, it's going to be passed So the ability to be able to innovate in their environments technologies to really be able to thrive in today's dynamic market? So the final part of that from the process modernization, if you, as they're developing these So can you talk about some of the to help customers Talk to me a little bit, Neil, about cyber resiliency. Well, the thing is, I mean, as you say, across the whole spectrum from cyber, from, from the identity access management it that the security front is, is I think even more interesting now than it's ever been. So that's, that's the other thing you also need to take into and can be able to protect all, to talk to me a little bit about, let's kind of get into the, the responsibilities that you have a little bit more Your story is a lot more simple and the customers are going to find That's the whole point that the whole reason that we're here now, talk to me a little bit about maybe I mean, the way that we always think about how we're building our products, it's all around customer centric innovation. things being escalated to the C-suite to the board. So don't think that necessarily people are looking for it to say, That's a great point that you bring up, but it's probably more obvious when it isn't working than when it's beautifully to understand how we can do all these things and work together as part of the AWS platform to be able to deliver What are some of the things that you're looking forward to as we end 2021 and go into hopefully what So again, that combination of the technologies that we can bring to help our customers and And I hope that you have cough drops and a lot of water this week.

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Kimberly Leyenaar, Broadcom


 

(upbeat music) >> Hello everyone, and welcome to this CUBE conversation where we're going to go deep into system performance. We're here with an expert. Kim Leyenaar is the Principal Performance Architect at Broadcom. Kim. Great to see you. Thanks so much for coming on. >> Thanks so much too. >> So you have a deep background in performance, performance assessment, benchmarking, modeling. Tell us a little bit about your background, your role. >> Thanks. So I've been a storage performance engineer and architect for about 22 years. And I'm specifically been for abroad with Broadcom for I think next month is going to be my 14 year mark. So what I do there is initially I built and I manage their international performance team, but about six years ago I moved back into architecture, and what my roles right now are is I generate performance projections for all of our next generation products. And then I also work on marketing material and I interface with a lot of the customers and debugging customer issues, and looking at how our customers are actually using our storage. >> Great. Now we have a graphic that we want to share. It talks to how storage has evolved over the past decade. So my question is what changes have you seen in storage and how has that impacted the way you approach benchmarking. In this graphic we got sort of big four items that impact performance, memory processor, IO pathways, and the storage media itself, but walk us through this data if you would. >> Sure. So what I put together is a little bit of what we've seen over the past 15 to 20 years. So I've been doing this for about 22 years and kind of going back and focusing a little bit on the storage, we looked back at hard disk, they ruled for. And nearly they had almost 50 years of ruling. And our first hard drive that came out back in the 1950s was only capable of five megabytes in capacity. and one and a half iOS per second. It had almost a full second in terms of seat time. So we've come a long way since then. But when I first came on, we were looking at Ultra 320 SCSI. And one of the biggest memories that I have of that was my office is located close to our tech support. And I could hear the first question was always, what's your termination like? And so we had some challenges with SCSI, and then we moved on into SAS and data protocols. And we continued to move on. But right now, back in the early 2000s when I came on board, the best drives really could do maybe 400 iOS per second. Maybe two 250 megabytes per second, with millisecond response times. And so when I was benchmarking way back when it was always like, well, IOPS are IOPS. We were always faster than what the drives to do. And that was just how it was. The drives were always the bottleneck in the system. And so things started changing though by the early 2000s, mid 2000s. We started seeing different technologies come out. We started seeing that virtualization and multi-tenant infrastructures becoming really popular. And then we had cloud computing that was well on the horizon. And so at this point, we're like, well, wait a minute, we really can't make processors that much faster. And so everybody got excited to include (indistinct) and the home came out but, they had two cores per processor and four cores per processor. And so we saw a little time period where actually the processing capability kind of pulled ahead of everybody else. And memory was falling behind. We had good old DVR, 2, 6, 67. It was new with the time, but we only had maybe one or two memory channels per processor. And then in 2007 we saw disk capacity hit one terabyte. And we started seeing a little bit of an imbalance because we were seeing these drives are getting massive, but their performance per drive was not really kind of keeping up. So now we see a revolution around 2010. And my co-worker and I at the time, we have these little USB discs, if you recall, we would put them in. They were so fast. We were joking at the time. "Hey, you know what, wonder if we could make a raid array out of these little USB disks?" They were just so fast. The idea was actually kind of crazy until we started seeing it actually happen. So in 2010 SSD started revolutionizing storage. And the first SSDs that we really worked with these plaint LS-300 and they were amazing because they were so over-provisioned that they had almost the same reader, right performance. But to go from a drive that could do maybe 400 IOS per second to a drive like 40,000 plus iOS per second, really changed our thought process about how our storage controller could actually try and keep up with the rest of the system. So we started falling behind. That was a big challenge for us. And then in 2014, NVMe came around as well. So now we've got these drives, they're 30 terabytes. They can do one and a half million iOS per second, and over 6,000 megabytes per second. But they were expensive. So people start relegating SSDs more towards tiered storage or cash. And as the prices of these drives kind of came down, they became a lot more mainstream. And then the memory channels started picking up. And they started doubling every few years. And we're looking now at DVR 5 4800. And now we're looking at cores that used to go from two to four cores per processor up to 48 with some of the latest different processes that are out there. So our ability to consume the computing and the storage resources, it's astounding, you know, it's like that whole saying, 'build it and they will come.' Because I'm always amazed, I'm like, how are we going to possibly utilize all this memory bandwidth? How are we going to utilize all these cores? But we do. And the trick to this is having just a balanced infrastructure. It's really critical. Because if you have a performance mismatch between your server and your storage, you really lose a lot of productivity and it does impact your revenue. >> So that's such a key point. Pardon, begin that slide up again with the four points. And that last point that you made Kim about balance. And so here you have these, electronic speeds with memory and IO, and then you've got the spinning disc, this mechanical disc. You mentioned that SSD kind of changed the game, but it used to be, when I looked at benchmarks, it was always the D stage bandwidth of the cash out to the spinning disc was always the bottleneck. And, you go back to the days of you it's symmetrics, right? The huge backend disk bandwidth was how they dealt with that. But, and then you had things the oxymoron of the day was high spin speed disks of a high performance disk. Compared to memories. And, so the next chart that we have is show some really amazing performance increases over the years. And so you see these bars on the left-hand side, it looks at historical performance for 4k random IOPS. And on the right-hand side, it's the storage controller performance for sequential bandwidth from 2008 to 2022. That's 22 is that yellow line. It's astounding the increases. I wonder if you could tell us what we're looking at here, when did SSD come in and how did that affect your thinking? (laughs) >> So I remember back in 2007, we were kind of on the precipice of SSDs. We saw it, the writing was on the wall. We had our first three gig SAS and SATA capable HPAs that had come out. And it was a shock because we were like, wow, we're going to really quickly become the bottleneck once this becomes more mainstream. And you're so right though about people work in, building these massive hard drive based back ends in order to handle kind of that tiered architecture that we were seeing that back in the early 2010s kind of when the pricing was just so sky high. And I remember looking at our SAS controllers, our very first one, and that was when I first came in at 2007. We had just launched our first SAS controller. We're so proud of ourselves. And I started going how many IOPS can this thing, even handled? We couldn't even attach enough drives to figure it out. So what we would do is we'd do these little tricks where we would do a five 12 byte read, and we would do it on a 4k boundary, so that it was actually reading sequentially from the disc, but we were handling these discrete IOPS. So we were like, oh, we can do around 35,000. Well, that's just not going to hit it anymore. Bandwidth wise we were doing great. Really our limitation and our bottleneck on bandwidth was always either the host or the backend. So, our controllers are there basically, there were three bottlenecks for our storage controllers. The first one is the bottleneck from the host to the controller. So that is typically a PCIe connection. And then there's another bottleneck on the controller to the disc. And that's really the number of ports that we have. And then the third one is the discs themselves. So in typical storage, that's what we look at. And we say, well, how do we improve this? So some of these are just kind of evolutionary, such as PCIE generations. And we're going to talk a little bit about that, but some of them are really revolutionary, and those are some of the things that we've been doing over the last five or six years to try and make sure that we are no longer the bottleneck. And we can enable these really, really fast drives. >> So can I ask a question? I'm sorry to interrupted but on these blue bars here. So these all spinning disks, I presume, out years they're not. Like when did flash come in to these blue bars? is that..you said 27 you started looking at it, but on these benchmarks, is it all spinning disc? Is it all flash? How should we interpret that? >> No, no. Initially they were actually all hard drives. And the way that we would identify, the max iOS would be by doing very small sequential reads to these hard drives. We just didn't have SSDs at that point. And then somewhere around 2010 is where we.. it was very early in that chart, we were able to start incorporating SSD technology into our benchmarking. And so what you're looking at here is really the max that our controller is capable of. So we would throw as many drives as we could and do what we needed to do in order to just make sure our controller was the bottleneck and what can we expose. >> So the drive then when SSD came in was no longer the bottleneck. So you guys had to sort of invent and rethink sort of how, what your innovation and your technology, because, I mean, these are astounding increases in performance. I mean, I think in the left-hand side, we've built this out pad, you got 170 X increase for the 4k random IOPS, and you've got a 20 X increase for the sequential bandwidth. How were you able to achieve that level of performance over time? >> Well, in terms of the sequential bandwidth, really those come naturally by increases in the PCIe or the SAS generation. So we just make sure we stay out of the way, and we enable that bandwidth. But the IOPS that's where it got really, really tricky. So we had to start thinking about different things. So, first of all, we started optimizing all of our pathways, all of our IO management, we increased the processing capabilities on our IO controllers. We added more on-chip memory. We started putting in IO accelerators, these hardware accelerators. We put in SAS poor kind of enhancements. We even went and improved our driver to make sure that our driver was as thin as possible. So we can make sure that we can enable all the IOPS on systems. But a big thing happening a few couple of generations ago was we started introducing something called tri capable controllers, which means that you could attach NVMe. You could attach SAS or you could attach SATA. So you could have this really amazing deployment of storage infrastructure based around your customized needs and your cost requirements by using one controller. >> Yeah. So anybody who's ever been to a trade show where they were displaying a glass case with a Winchester disc drive, for example, you see it's spinning and its actuators is moving, wow, that's so fast. Well, no. That's like a tourist slower. It's like a snail compared to the system's speed. So it's, in a way life was easy back in those days, because when you did a right to a disk, you had plenty of time to do stuff, right. And now it's changed. And so I want to talk about Gen3 versus Gen4, and how all this relates to what's new in Gen4 and the impacts of PCIe here, you have a chart here that you've shared with us that talks to that. And I wonder if you could elaborate on that, Kim. >> Sure. But first, you said something that kind of hit my funny bone there. And I remember I made a visit once about 15 or 20 years ago to IBM. And this gentleman actually had one of those old ones in his office and he referred to them as disk files. And he never until the day he retired, he'd never stopped calling them disc files. And it's kind of funny to be a part of that history. >> Yeah. DASD. They used to call it. (both laughing) >> SD, DASD. I used to get all kinds of, you know, you don't know what it was like back then, but yeah. But now nowadays we've got it quite easily enabled because back then, we had, SD DASD and all that. And then, ATA and then SCSI, well now we've got PCIe. And what's fabulous about PCIe is that it just has the generations are already planned out. It's incredible. You know, we're looking at right now, Gen3 moving to Gen4, and that's a lot about what we're going to be talking about. And that's what we're trying to test out. What is Gen4 PCIe when to bias? And it really is. It's fantastic. And PCIe came around about 18 years ago and Broadcom is, and we do participate and contribute to the PCIe SIG, which is, who develops the standards for PCIe, but the host in both our host interface in our NVMe desk and utilize the standards. So this is really, really a big deal, really critical for us. But if you take a look here, you can see that in terms of the capabilities of it, it's really is buying us a lot. So most of our drives right now NVMe drives tend to be by four. And a lot of people will connect them. And what that means is four lanes of NVMe and a lot of people that will connect them either at by one or by two kind of depending on what their storage infrastructure will allow. But the majority of them you could buy, or there are so, as you can see right now, we've gone from eight gig transfers per second to 16 gig of transfers per second. What that means is for a by four, we're going from one drive being able to do 4,000 to do an almost 8,000 megabytes per second. And in terms of those 4k IOPS that really evade us, they were really really tough sometimes to squeeze out of these drives, but now we're got 1 million, all we have to 2 million, it's just, it's insane. You know, just the increase in performance. And there's a lot of other standards that are going to be sitting on top of PCIe. So it's not going away anytime soon. We've got to open standards like CXL and things like that, but we also have graphics cards. You've got all of your hosts connections, they're also sitting on PCIe. So it's fantastic. It's backwards, it's orbits compatible, and it really is going to be our future. >> So this is all well and good. And I think I really believe that a lot of times in our industry, the challenges in the plumbing are underappreciated. But let's make it real for the audience because we have all these new workloads coming out, AI, heavily data oriented. So I want to get your thoughts on what types of workloads are going to benefit from Gen4 performance increases. In other words, what does it mean for application performance? You shared a chart that lists some of the key workloads, and I wonder if we could go through those. >> Yeah, yeah. I could have a large list of different workloads that are able to consume large amounts of data, whether or not it's in small or large kind of bytes of data. But as you know right now, and I said earlier, our ability to consume these compute and storage resources is amazing. So you build it and we'll use it. And the world's data we're expected to grow 61% to 175 zettabytes by the year 2025, according to IDC. So that's just a lot of data to manage. It's a lot of data to have, and it's something that's sitting around, but to be useful, you have to actually be able to access it. And that's kind of where we come in. So who is accessing it? What kind of applications? I spend a lot of time trying to understand that. And recently I attended a virtual conference SDC and what I like to do when I attend these conferences is to try to figure out what the buzz words are. What's everybody talking about? Because every year it's a little bit different, but this year was edge, edge everything. And so I kind of put edge on there first in, even you can ask anybody what's edge computing and it's going to mean a lot of different things, but basically it's all the computing outside of the cloud. That's happening typically at the edge of the network. So it tends to encompass a lot of real time processing on those instant data. So in the data is usually coming from either users or different sensors. It's that last mile. It's where we kind of put a lot of our content caching. And, I uncovered some interesting stuff when I was attending this virtual conference and they say only about 25% of all the usable data actually even reach the data center. The rest is ephemeral and it's localized, locally and in real time. So what it does is in the goal of edge computing is to try and reduce the bandwidth costs for these kinds of IOT devices that go over a long distance. But the reality is the growth of real-time applications that require these kinds of local processing are going to drive this technology forward over the coming years. So Dave, your toaster and your dishwasher they're, IOT edge devices probably in the next year, if they're not already. So edge is a really big one and consumes a lot of the data. >> The buzzword does your now is met the metaverse, it's almost like the movie, the matrix is going to come in real time. But the fact is it's all this data, a lot of videos, some of the ones that I would call out here, you mentioned facial recognition, real-time analytics. A lot of the edge is going to be real-time inferencing, applying AI. And these are just a massive, massive data sets that you again, you and of course your customers are enabling. >> When we first came out with our very first Gen3 product, our marketing team actually asked me, "Hey, how can we show users how they can consume this?" So I actually set up a head to environment. I decided I'm going to learn how to do this. I set up this massive environment with Hadoop, and at the time they called big data, the 3V's, I don't know if you remember these big 3Vs, the volume, velocity and variety. Well Dave, did you know, there are now 10 Vs? So besides those three, we got velocity, we got valued, we got variability, validity, vulnerability, volatility, visualization. So I'm thinking we need just to add another beat of that. >> Yeah. (both laughing) Well, that's interesting. You mentioned that, and that sort of came out of the big data world, a dupe world, which was very centralized. You're seeing the cloud is expanding, the world's getting, you know, data is by its very nature decentralized. And so you've got to have the ability to do an analysis in place. A lot of the edge analytics are going to be done in real time. Yes, sure. Some of it's going to go back in the cloud for detailed modeling, but we are the next decade Kim, ain't going to be like the last I often say. (laughing) I'll give you the last word. I mean, how do you see this sort of evolving, who's going to be adopting this stuff. Give us a sort of a timeframe for this kind of rollout in your world. >> In terms of the timeframe. I mean really nobody knows, but we feel like Gen5, that it's coming out next year. It may not be a full rollout, but we're going to start seeing Gen5 devices and Gen5 infrastructure is being built out over the next year. And then follow very, very, very quickly by Gen6. And so what we're seeing though is, we're starting to see these graphics processors, These GPU's, and I'm coming out as well, that are going to be connecting, using PCIe interfaces as well. So being able to access lots and lots and lots of data locally is going to be a really, really big deal and order because worldwide, all of our companies they're using business analytics. Data is money. And the person that actually can improve their operational efficiency, bolster those sales and increase your customer satisfaction. Those are the companies that are going on to win. And those are the companies that are going to be able to effectively store, retrieve and analyze all the data that they're collecting over the years. And that requires an abundance of data. >> Data is money and it's interesting. It kind of all goes back to when Steve jobs decided to put flash inside of an iPhone and the industry exploded, consumer economics kicked in 5G now edge AI, a lot of the things you talked about, GPU's the neural processing unit. It's all going to be coming together in this decade. Very exciting. Kim, thanks so much for sharing this data and your perspectives. I'd love to have you back when you got some new perspectives, new benchmark data. Let's do that. Okay. >> I look forward to it. Thanks so much. >> You're very welcome. And thank you for watching this CUBE conversation. This is Dave Vellante and we'll see you next time. (upbeat music)

Published Date : Nov 11 2021

SUMMARY :

Kim Leyenaar is the Principal So you have a deep a lot of the customers and how has that impacted the And I could hear the And, so the next chart that we have And it was a shock because we were like, in to these blue bars? And the way that we would identify, So the drive then when SSD came in Well, in terms of the And I wonder if you could And it's kind of funny to They used to call it. and a lot of people that will But let's make it real for the audience and consumes a lot of the data. the matrix is going to come in real time. and at the time they the ability to do an analysis And the person that actually can improve a lot of the things you talked about, I look forward to it. And thank you for watching

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Sandy Carter, AWS & Jennifer Blumenthal, OneRecord | AWS Summit DC 2021


 

>>no real filter and that kind of stuff. But you're also an entrepreneur, right? And you know the business, you've been in software, you detect business. I'm instructing you get a lot of pictures, this entertainment business on our show, we're a bubble. We don't do a lot of tech deals that were talking because it's boring tv tech people love tech consumers love the benefit of text. No consumer opens up their iphone and says, oh my gosh, I love the technology behind my, what's it been like being on the shark tank? You know, filming is fun and hang out just fun and it's fun to be a celebrity at first your head gets really big and you get a really good tables at restaurants and who says texas has got a little possessed more skin in the game today in charge of his destiny. Great robert Herjavec. No, these two stars cube alumni >>welcome back to the cubes coverage of A W. S. Public sector seven. I'm john for your host of the cube got a great segment here on healthcare startup accelerators of course. Sandy carter is co hosting media. This one Vice President Aws. She's awesome on the cuBA and jennifer Blumenthal co founder and C of one record entrepreneur, very successful. Thanks for coming on jennifer. Thank good to see you. Sandy thanks for joining me again. You >>are most welcome, >>jennifer. Before we get into the whole accelerated dynamic, just take a minute to explain what you guys do. One record. >>Sure. So one record is a digital health company that enables users to access aggregate and share their healthcare information. So what that means is we help you as a person get your data and then we also help companies who would like to have workflows were consumers in the loop to get their data. So whether they're sharing it with a provider, researcher payer. >>So, Sandy, we've talked about this amazon web services, healthcare accelerator cohort batches. What do you call cohort batches? Cohorts explain what's going on with the healthcare accelerator? >>Yeah. So, um, we decided that we would launch and partner an accelerator program and accelerator program just provides to a start up a little bit extra technical help. A little bit extra subject matter expertise and introductions to funders. And so we decided we were going to start one for health care. It's one of the biggest disruptive industries in public sector. Um, and so we weren't sure how it's gonna go. We partnered with Kids X. Kids X is part of the Los Angeles system for medical. And so we put out a call for startups and we had 427 startups, we were told on average and accelerating it's 50-100. So we were blown away 31 different countries. So it was really amazing. And then what we've been doing is down selecting and selecting that Top 10 for our first cohort. So we're going from 427 down to 10. And so obviously we looked at the founders themselves to see the quality of the leadership of the company, um the strength of their technology and the fit of the technology into the broader overall healthcare and healthcare ecosystem. And so we were thrilled that jennifer and one record was one of the top 10 start ups in this space that we chose to be in the, in the cohort. And so now we're going to take it to the six weeks intensive where we'll do training, helping them with AWS, provide them A W. S. Credits and then Kid X will also provide some of the health care uh subject matter >>expertise as well. Can I get some of those credits over here to maybe? >>Yes, you can actually, you can talk to me don you can't >>Talk to me, Jennifer, I gotta ask you. So you're an entrepreneur. So doing start doing cos it's like a roller coaster. So now to make the top 10 but also be in the area of his accelerator, it's a partnership, right? You're making a bet. What's your take on all this? >>Well, we've always been partners with a W. S. We started building on AWS in the very beginning. So when I was setting up the company a huge decision early on with infrastructure and when I saw the launch of the accelerator, I had to apply because we're at the point in the company that we're growing and part of growing is growing with the VW. So I was really excited to take advantage of that opportunity and now in the accelerator, it's more of thinking about things that we weren't thinking about the services that we can leverage to fill in the gaps within our platform so we can meet our customers where they are >>using award winning MSP cloud status city, your partners, great relationship with the ecosystem. So congratulations Sandi. What's the disruption for the healthcare? Because right now education and health care, the two top areas we're seeing and we're reporting on where cloud scale developed two point or whatever buzzword digital transformation you want to use is impacting heavily healthcare industry. There's some new realities. What's your, what's your vision, what's your view? >>Hey john before she does that, I have to give a plug to Claudius city because they just made premier partner as well, which is a huge deal. Uh and they're also serving public sector. So I just wanted to make sure that you knew that too. So you can congratulate. Go ahead, jennifer >>Well, so if I zoom in, I think about a P. I. S. Every day, that's what I think about and I think about microservices. So for me and for one record, what we think about is legislation. So 21st century Cures act says that you as a consumer have to be able to access your healthcare data from both your providers and from your players and not just your providers, but also the underlying technology vendors and H. I. E. S. H. I am and it's probably gonna extend to really anyone who plays within the healthcare ecosystem. So you're just going to see this explosion of A. P. I. S. And we're just your one of that. I mean for the payers that we went into effect on july 1st. So I mean when you think about the decentralization of healthcare where healthcare is being delivered plus an api economy, you're just going to have a whole new model developing and then throwing price transparency and you've got a whole new cake. >>I'm smiling because I love the peacocks. In fact, last night I shouldn't have tweeted this but there's a little tweet flames going on around A. P. Is being brittle and all this stuff and I said, hey developer experience about building great software apps are there for you. It's not a glue layer by itself. You got to build software around the so kind of a little preaching to the younger generation. But this health care thing is huge because think about like old school health care, it was anti ap I was also siloed. So what's your take on has the culture is changing health care because the user experience, I want my records, I want my privacy, I want to maintain everything confidential but access. That's hard. >>I think well health care to be used to just be paper was forget about a. P. I. Is it was just paper records. I think uh to me you think about uh patient journey, like a patient journey starts with booking an appointment and then everything after that is essentially an api call. So that's how I think about it is to all these micro transactions that are happening all the time and you want your data to go to your health care provider so they can give you the proper care, you want your data to go to your pair so they can pay for your care and then those two stakeholders want your data so that they can provide the right services at the right time to the right channel. And that is just a series of api calls that literally sits on a platform. >>What's interesting, I'd love to get your take on the where you think the progress bar is in the industry because Fintech has shown the way you got defy now behind a decentralized finance, health care seems to be moving on in a very accelerated rate towards that kind of concept of cloud, scale, decentralization, privacy. >>Yeah, I mean, that's a big question, what's interesting to me around that is how healthcare stakeholders are thinking about where they're providing care. So as they're buying up practices primary care specialty care and they're moving more and more outside of the brick and mortar of the health care system or partnering with your startups. That's really where I think you're going to see a larger ecosystem development, you could just look at CVS and walmart or the dollar store if they're going to be moving into health care, what does that look like? And then if you're seeking care in those settings, but then you're going to Mayo clinic or Kaiser permanente, there's so many new relationships that are part of your hair circle >>delivery is just what does that even mean now, delivery of health >>care. It's wherever you it's like the app economy you want to ride right now, you want a doctor right now, that's where we're heading its ease of use. >>This is this exciting startups, changing the game. Yes, I love it. I mean, this is what it's all about this health >>Care, this is what it's all about. And if you look at the funding right now from VCS, we're seeing so much funding pour into health care, we were just looking at some numbers and in the second quarter alone, the funding went up almost 700%. And the amount of funding that is pouring into companies like jennifer's company to really transform healthcare, 30% of it is going into telehealth. So when you talked about, you know, kind of ai at the edge, getting the right doctor the right expert at the right time, we're seeing that as a big trend in healthcare to >>well jennifer, I think the funding dynamics aside the opportunity for market total addressable market is massive when the application is being decomposed, you got front end, whether it's telemedicine, you got the different building blocks of healthcare being radically reconfigured. It's a re factoring of healthcare. Yeah, >>I think if you just think about where we're sitting today, you had to use an app to prove proof of vaccination. So this is not just national, this is a global thing to have that covid wallet. We at one record have a covid wallet. But just a couple years from now, I need more than just by covid vaccination. I need all my vaccinations. I need all my lab results. I need all my beds. It's opening the door for a new consumer behavior pattern, which is the first step to adoption for any technology. >>So somebody else covid wallet. So I need >>that was California. Did the, did a version of we just have a pen and it's pretty cool. Very handy. I should save it to my drive. But my phone, but I don't jennifer, what's the coolest thing you're working on right now because you're in the middle of all the action. >>I get very excited about the payer app is that we're working on. So I think by the end of the month we will be connected to almost to all the blues in the United States. So I'm very excited when a user comes into the one record and they're able to get their clinical data from the provider organization and then their clinical financial and formulary data from their payers because then you're getting a complete view, You're getting the records for someone who gave you care and you're getting the records from someone who paid for your care. And that's an interesting thing that's really moving towards a complete picture. So from a personal perspective that gets exciting. And then from a professional perspective, it's really working with our partners as they're using our API s to build out workflows and their applications. >>It's an api economy. I'd like to ask you to on the impact side to the patient. I hear a lot of people complaining that hey, I want to bring my records to the doctor and I want to have my own control of my own stuff. A lot of times, some doctors don't even know other historical data points about a patient that could open up a diagnosis and, or care >>or they can't even refer you to a doctor. Most doctors really only refer within a network of people that they know having a provider directory that allows doctors refer, having the data from different doctors outside of their, you know, I didn't really allows people to start thinking beyond just their little box. >>Cool. Well, great to have you on and congratulations on being in the top 10 saying this is a wonderful example of how the ecosystem where you got cloud city, your MSP. You mentioned the shout out to them jerry Miller and his team by working together the cloud gives you advantages. So I have to ask, we look at amazon cloud as an entrepreneur. It's kind of a loaded question, but I'm going to ask it. I love it. >>You always do it >>when you look at amazon, what do you see as opportunities as an entrepreneur? Because I'll see the easy ones. They have computing everything else. But like what's the, what does cloud do for you as an entrepreneur? What does it, what does it make you do? >>Yeah. So for been working with jerry since the beginning for me when I think about it, it's really the growth of our company. So when we start building, we really just thinking about it from a monolithic build and we move to microservices and amazon has been there every step of the way to support us as that. And now, you know, the things that I'm interested in are specifically health lake and anything that's NLP related that we could plug into our solution for when we get data from different sources that are coming in really unstructured formats and making it structured so that it's searchable for people and amazon does that for us with their services that we can add into the applications. >>Yeah, we announced that data health like and july it has a whole set of templates for analytics, focused on health care as well as hip hop compliance out of the box as well. >>The I think I think that's what's important is people used to think application first. Now it's creating essentially a data lake, then analytics and then what applications you build on top of that. And that's how our partners think about it and that's how we try and service them using amazon as our problem. So >>you're honing in on the value of the data and how that conflicts and then work within the whatever application requests might come >>in. Yes, >>it's interesting. You know, we had an event last month and jerry Chen from Greylock partners came on and gave a talk called castles in the cloud. He's gonna be cute before. He's a, he's a veces, they talk about moats and competitive manage so having a moat, The old school perimeter moz how cloud destroyed that. He's like, no, now the castles are in the cloud, he pointed snowflake basically data warehouse in the cloud red shifts there too. But they can be successful. And that's how the cloud, you could actually build value, sustainable value in the cloud. If you think that way of re factoring not just hosting a huge, huge, huge thing. >>I think the only thing he, this was customer service because health care is still very personal. So it's always about how you interact with the end user and how you can help me get to where they need to be going >>and what do you see that going? Because that's, that's a good point. >>I think that is a huge opportunity for any new company that wants to enter healthcare, customer service as a service in health care for all the different places that health care is going to be delivered. Maybe there's a company that I don't know about, but when they come out, I'd like to meet them. >>Yeah, I mean, I can't think of one cover that can think of right now. This is what I would say is great customer service for health care. >>And if there is one out there contacted me because I want to talk to you about AWS. >>Yeah. And you need the app from one record that make it all >>happen. That's where Omni channel customer service across all health care entities. Yeah, that's >>a great billion dollar idea for someone listening to our show right now. >>Right, alright. So saying they had to give you the opportunity to talk more because this is a great example of how the world's very agile. What's the next step for the AWS Healthcare accelerator? Are there more accelerators? Do you do it by vertical? >>What happens next? So, with the healthcare accelerator, this was our first go at the accelerator. So, this is our first set of cohorts, Of course, all 427 companies are going to get some help from a W. S. as well. We also you'll love this john We also did a space accelerator. Make sure you ask Clint about that. So we have startups that are synthesizing oxygen on mars to sending an outpost box to the moon. I mean, it's crazy what these startups are doing. Um, and then the third accelerator we started was around clean energy. So sustainability, we sold that one out to, we had folks from 66 different countries participate in that one. So these have been really successful for us. So it reinvent. When we talk again, we'll be announcing a couple of others. So right now we've got healthcare, space, clean energy and we'll be announcing a couple other accelerators moving forward. >>You know, it's interesting, jennifer the pandemic has changed even our ability to get stories. Just more stories out there now. So you're seeing kind of remote hybrid connections, ap ideas, whether it's software or remote interviews or remote connections. There's more stories being told out there with digital transformation. I mean there wasn't that many before pandemic has changed the landscape because let's face it, people were hiding some really bad projects behind metrics. But when you pull the pandemic back and you go, hey, everyone's kind of emperors got no clothes on. Those are bad projects. Those are good projects that cloud investment worked or I didn't have a cloud investment. They were pretty much screwed at that point. So this is now a new reality of like value, you can't show me value. >>It's crazy to me when I meet people who tell me like we want to move to the cloud of like, why are you not on the cloud? Like this really just blows my life. Like I don't understand why you have on prem or while you did start on the cloud, this is more for larger organizations, but younger organizations, you know, the first thing you have to do, it's set up that environment. >>Yeah. And then now with the migration plans and seeing here, uh whereas education or health care or other verticals, you've got, now you've got containers to give you that compatibility and then you've got kubernetes and you've got microservices, you've got land. Uh I mean, come on, that's the perfect storm innovation. There's no excuses in my opinion. So, you know, if you're out there and you're not leveraging it, then you're probably gonna be out of business. That's my philosophy. Thank you for coming up. Okay. Sandy, thank you. Thank you, john Okay. Any of his coverage here, summit here in D. C. I'm john ferrier. Thanks for watching. Mm >>mm mm mhm. I have been in the software and technology industry for over 12 years now, so I've had >>the opportunity

Published Date : Sep 28 2021

SUMMARY :

And you know the business, you've been in software, She's awesome on the cuBA and jennifer Blumenthal co Before we get into the whole accelerated dynamic, just take a minute to explain what you guys do. So what that means is we help you as a person What do you call cohort batches? one of the top 10 start ups in this space that we chose to be in Can I get some of those credits over here to maybe? So now to make the top 10 but also be in the area of his accelerator, So when I was setting up the company a huge decision early on with infrastructure and Because right now education and health care, the two top areas we're seeing So I just wanted to make sure that you knew that too. So 21st century Cures act says that you as a consumer So what's your take on has the culture is changing all the time and you want your data to go to your health care provider so they can give you the proper care, Fintech has shown the way you got defy now behind a decentralized finance, and more outside of the brick and mortar of the health care system or partnering with your startups. It's wherever you it's like the app economy you want to ride right now, you want a doctor right now, I mean, this is what it's all about this health So when you talked about, addressable market is massive when the application is being decomposed, you got front end, I think if you just think about where we're sitting today, you had to use an app to prove proof of vaccination. So I need I should save it to my drive. You're getting the records for someone who gave you care and you're getting the records from someone who I'd like to ask you to on the impact side to the patient. a provider directory that allows doctors refer, having the data from different doctors outside of their, of how the ecosystem where you got cloud city, your MSP. when you look at amazon, what do you see as opportunities as an entrepreneur? And now, you know, the things that I'm interested in are specifically health lake Yeah, we announced that data health like and july it has a whole set of templates for analytics, a data lake, then analytics and then what applications you build on top of that. And that's how the cloud, So it's always about how you interact with the end user and how you can help me get to where they need to be going and what do you see that going? customer service as a service in health care for all the different places that health care is going to be delivered. Yeah, I mean, I can't think of one cover that can think of right now. That's where Omni channel customer service across all health care entities. So saying they had to give you the opportunity to talk more because this is a great example of how the world's So we have startups that are synthesizing oxygen on mars to But when you pull the pandemic back and you go, hey, everyone's kind of emperors got no clothes why are you not on the cloud? So, you know, if you're out there and you're not leveraging it, then you're probably gonna be out of business. have been in the software and technology industry for over 12 years now, so I've had

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Kaushik Ghosh, Dell Technologies | CUBE Conversation, September 2021


 

>>Hey, welcome to this cube conversation with Dell technologies. I'm Lisa Martin. I've got kosha ghost here with me. He's back on the cube director of product management for unified NAS solutions at Dell technologies. CATIA. Great to see you again. >>Yes. I raped a great to be here again. >>We're going to be talking about the major announcement that Dell technologies just made with their scale-out file storage system that has Dell EMC power scale. We're going to unpack the recent announcement, new features, capabilities, all that good stuff. Kaushik let's go ahead and start. Just give us that high level view of Dell EMC power scale. >>Yes, absolutely. Itself power scale is a high-performance scale-out file storage solution. Um, it's the successor to the Isilon family record, which as you guys know, I mean, there's one of the leading file solutions in the market today. Um, power scale one best, which is the file system that runs on power scale and also the Isilon family, um, is offers an exceptional simplicity, flexibility, and performance, um, which is what Isilon and Parscale is known for. I mean, um, if you look at Gardner's magic ordered one, Fs has been listed as the leader in that, uh, in the distributed and object file system. So, uh, so that basically is now our scaled. We launched our first Parscale all flash products last year. And then this year with this launch, we are sort of completing that portfolio, um, with, uh, with new hybrid and archive, uh, platforms. >>Excellent. And we're going to get into that as well. Let's go ahead and start unpacking this announcement. Walk me through some of the key things that are new and announced in this recent announcement. >>Yeah, except we just launched the hybrid archive platforms, um, on, as part of the Parscale family, are there two archive platforms and two hybrid platforms that we launched and, uh, they offer better CPU, performance, cash, and all that stuff, but, but we don't want to go into the speeds and feeds what I really want to hide breast is the, is the software capabilities that is far skull rings for starters. Um, it is, uh, it now includes inline data compression in 99 reduction. It's all built into it. Um, we support now new ransomware protection capabilities with, uh, with this product. Um, there's a new data protection capability that we now support with our, um, with our, our protected data data manager. Um, and, um, and then the, all the goodness of, uh, Iceland, one Fs and Parscale one Fs that sort of continues. >>I imagine, since the launch last year, cash took a lot of customer conversations that helped to drive this launch and the complete transition on the innovation of what we now see as power scale. >>Yeah. Yeah. I mean, uh, there, there have been some great conversations. People have been, um, people have been really waiting for this product offering because now, uh, they can basically combine those flash platforms that we launched last year with these hybrid platforms and can offer a really a solution that only gives you that performance, but also the, the cost and, uh, savings and the value that, um, that, uh, only our powers skill in Iceland can give you, >>Give me a good overview of some of those key capabilities that the existing Isilon customers and the prospective new customers of power scale are going to be able to take advantage of. >>Yes. So the new, some of the new capabilities as in line efficiency, as I mentioned earlier, that's now built into the product. Um, we have a line efficiency today on our all flash platforms. Uh, so now introducing it with these hybrid and archived nodes, what that means is that when you set up a mixed cluster with all flash and hybrid, when you gear the data down from the national hybrid, the data does not have to be rehydrated. They stay compressed, they stay in protected and so on and so forth. So that's one big advantage that you get. Second, um, these power skill hybrid type platforms were built ground up, uh, with our own custom hardware, unlike the flashback phones with be leverage powered servers for these ones, we use our custom hardware. And the reason for that is because what those archive and storage, the whole story we want that density, we can store up to 500 terabytes of usable capacity, effective usable capacity in, in these archive nodes in a single, uh, one U rack unit. And then, uh, of course, uh, from a software perspective, uh, we talked about ransomware protection. So, so we have a new capability with trends of bear protection. And then there's this new capability that we just launched in regard to backups, more efficient, more faster backups with, uh, with our, our protector will be bought predict family of products. >>Excellent. I want to dig into the ransomware and data protection in a minute, but I want to get a sense of the overall theme of the launch. You talked about this being the completion of that tech refresh some of the new capabilities and enhancements that customers are going to be able to take advantage of it. Give me that higher level kind of thematic look at this news. >>The big team of this is basically finishing that Parscale family that we started last year, right? So we started with launching the whole flash. Now with this hybrid and archive. Now we have the flu family done, um, all products, not support in line efficiency, so we can move the data around, you get the same, uh, data doesn't get high rehydrated. Um, you are, you can make it part of a single cluster. Um, and you get all the performance benefits, um, the scalability benefits of one Fs, um, and new data management capabilities, the, um, so all of that, that we started all of that goodness that we started with our skill, all flash. Um, we soft, continued now with this, uh, with this platform. >>Got it. And I know you guys did your own internal study and I'd like you to share some of the results with the audience, you guys compared power scale to competitors in traditional NAS in flash only NAS in mixed NAS, San and software only NAS give us a snapshot into what some of those results were for power scale. >>Yeah. I mean, uh, the big take away out here is that, um, that when it comes to power scale, um, they, we don't have a competitor when it comes to scalability, right? Uh, the fact that you can now work, uh, on petabytes of capacity under a single namespace, a single file system, and also give you that performance. Um, we, there is none to today, right? And, um, and then there may be some which can do those also, but then they don't have the enterprise capabilities like replication, um, and, uh, the rich enterprise capabilities that one, if fit, sets so off performance, scale capabilities and all the, uh, the simplicity of one Fs. And that's basically what the unique thing about our skaters >>W performance scale and simplicity, three things that I'm sure enterprises, small, medium businesses in any industry appreciate you. You talked about the, um, what's new in terms of the hybrid notes and the archive nodes. Can you help us understand what workloads does nos are best targeted for? >>Absolutely so hybrid and archive. What we have realized is that not every data can be a compressed RDU, right? So, so it's not, we would love customers to use our all flash products. They get the deduplication, they get the compression, then it lowers the cost. And clearly then you get the performance and the cost, but there are workloads like media and entertainment, video surveillance, where you will not be able to compress or that guest, rather than it being for a very expensive flash. You could put those data sets in our lower cost archive platforms as an example. And if you have situations where look, I need some performance, but there is a lot of old data and you can actually mix and match it also. So you're going to have those flash platform is giving that performance. And then you have our archive platforms, which is basically giving you the lowest cost storage for that data. And it is not so frequent giving access. >>And there's the flexibility there. So how can, this is the tech refresh? He said, this has been completed now a power scale from Isilon. How can existing Isilon customers take advantage? What are their next steps to be able to take advantage of the newer capabilities and technologies? >>Yeah, absolutely. I mean, one thing we, we, our scale has it, that's very different from others is that Parscale has this mantra called the no, no left behind. So if you are an existing Isilon customer, you can basically add these Parscale nodes to your existing Iceland cluster without breaking any donut. Then we put our scale, we lock them, magically redistribute, rebalance your workloads across these new nodes. And you sort of keep on expanding our cluster. And when you, when you feel like that, you can, uh, take out the older nodes, uh, at the time of your choosing, right? So that stuff, um, that's a huge benefit that we get. So in fact, in some customer environments, their data has been there for almost 10 to 12 years now, uh, uh, because they've never had to do a forklift upgrade. So that sort of continues with this family. Um, if you learn to learn more about it, I would encourage, uh, going to Dell technologies slash power scale, uh, or contact your Dell technologies, uh, rep >>Let's kind of wrap up things here with talking about, dig into ransomware. We've seen ransomware become a household word, the colonial pipeline, the meat packing organization that was attacked earlier this summer. We know that that a lot of data show that there's a one ransomware attack happens every 11 seconds. And of course we only hear about the really big attacks. Um, I've had the opportunity to talk to a lot of cybersecurity leaders lately, and they're showing that ransomware is up, you know, at least 10 X in the last year with this massive pivot to work from home now, work from anywhere. Talk to me about some of the focus that Dell has put in power scale now with perspective of ransomware protection and recovery. >>Yeah. So for ransomware product, we have to do things that we are doing. So one is this concept of a detection. So when an attack is happening, we want it to be able to detect with date at an attack is happening and take some corrective measures, right? And so we have this product called Sabrina eyeglass, which is exclusively built for, uh, uh, built for, uh, uh, our scale and using this product they use, we use AIS, uh, to basically to figure out that if an attack is happening, we detect it. And based on that based on policies, we can then either, if it's happening with only one user, we can start off, um, uh, start off, uh, prevent, uh, sort of lock it down that particular user profile or, or take other corrective actions taking meaning set up. So that's one aspect of it, which is about the detection of it and taking some quick steps. >>Then there's a second aspect of it, which is all about recovery, right? So, so we do have a replications event. If the customer chooses, we can have reputations set up from your Parscale, uh, production cluster to another cluster. And, um, and in that replication, uh, we can introduce an air gap so that, uh, any, anything bad thing is happening here does not get, uh, uh, does not get replicated to that, uh, remote in mine. So, um, so, so those are the two ways, one detecting, and second basically protecting it. Um, and not only just protecting it, but ensuring that air gap, um, capabilities, data as well, so that, uh, the ransom reason not replicated there as well. >>Absolutely critical. Given some of the things that you and I mentioned a few minutes ago in terms of the explosion of ransomware, which hopefully in our remote, remote work hybrid environment, as more technologies like this come out from Dell technologies and its partners, we'll start to see those ransomware numbers go down. Lastly, I want you to just restate, you mentioned a URL where folks can go to learn more information. Now you've got several different links to point folks to, can you go ahead and remind us what those are again? >>Yes, absolutely. I mean, uh, the easiest you are to go to is Dell technologies slash flower scale. I mean, if you're, that's a one-to-one URL and I'd like you to remember, once you go there, there'll be videos, articles, blogs, and you can, uh, look through a much going and then whatever you want from them. >>Excellent contract. Thank you for joining me today. Talking to me about what's new with power scale, congratulations on the completion of the refresh, a lot of new capabilities and, and, uh, technologies that your customers, existing Isilon and feature perspective, power scale customers are going to be able to take advantage of, look forward to hearing in the next few months in customer success stories. Thanks for your time. Thank >>You >>For Casha gauche. I'm Lisa Martin. You're watching a cube conversation.

Published Date : Sep 23 2021

SUMMARY :

Great to see you again. We're going to be talking about the major announcement that Dell technologies just made with their scale-out file storage I mean, um, if you look at Gardner's magic ordered one, of the key things that are new and announced in this recent announcement. and all that stuff, but, but we don't want to go into the speeds and feeds what I really want to hide breast is the, I imagine, since the launch last year, cash took a lot of customer conversations that helped to a solution that only gives you that performance, but also the, and the prospective new customers of power scale are going to be able to take advantage of. And then there's this new capability that we just launched in of the new capabilities and enhancements that customers are going to be able to take advantage of it. not support in line efficiency, so we can move the data around, you get the same, And I know you guys did your own internal study and I'd like you to share some of the results with the audience, comes to power scale, um, they, we don't have a competitor when it comes to scalability, Can you help us understand what And clearly then you get the performance and the cost, but there are workloads like media and to be able to take advantage of the newer capabilities and technologies? So that stuff, um, that's a huge benefit that we get. And of course we only hear about the really big attacks. And based on that based on policies, we can then either, if it's happening with only If the customer chooses, we can have reputations set up from Given some of the things that you and I mentioned a few minutes ago in terms of the explosion of ransomware, I mean, uh, the easiest you are to go to is Dell power scale customers are going to be able to take advantage of, look forward to hearing in the next few months in customer I'm Lisa Martin.

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Christian Reilly, VP, Technology Strategy , Citrix | CUBE Conversation, September 2021


 

>>Hi, welcome to this cube conversation. I'm Lisa Martin and pleased to welcome back. One of our cube alumni, Christian rowdy, the VP of technology strategy at Citrix Christian. Welcome back to the program. >>Thank you, Lisa. And thanks for having me. Great to see you again, and we'll be virtually at this time. >>Great to see you too. It's been a couple of years and quite a few things have changed since we got to sit down at synergy a couple of years together together. Citrix has an exciting new announcement. Let's unpack that. Talk me to me about what you're announcing and what it's going to deliver. >>Sure. You know, as you said, actually, I can't believe it's been a couple of years since we last saw each other. And I think, you know, time's kind of just disappeared within the pandemic. So it actually, as a result of some of those things that we've seen, you know, people get so tired of being stuck in the same place and tired of being on this constant stream of video. And one of the things that we wanted to do was, was actually a vital Citrix launch part, which is kind of our new announcement series that will be delivered via LinkedIn live. But he's really intended to be kind of a short burst approach to providing updates to some of them really important things that we're working on at Citrix. So, uh, hopefully, uh, people would love to say a reason and get some rich information from them. >>And there's going to be a series of three launchpad programs. Now we've seen so much change since the rapid pivot to work from home. Now this worked from anywhere hybrid environment. We've seen the, the massive adoption of cloud and SAS. We've also seen the threat landscape, the attack surface, just expand and expand. Talk to me about why Citrix is doing the launch pad series and then we'll go through each of the three series. >>Yeah, absolutely. So maybe I think just to set a little bit of context, you know, we, we were working on some pretty interesting things, uh, pre pandemic, you know, uh, as a result of the, kind of the, the evolution of Citrix as an organization, but perhaps more importantly, the journey that our customers were on globally, you know, every customer that we had in, in any industry across the world, we're all at various stages of their own digital transformation. And I think what the pandemic has done apart from all the really bad things, actually, if you look at it as a, perhaps one gleaming bit of light in the whole thing was that we've given organizations, whether we realize it or not the opportunity to try this huge remote work experiment. And I think what it has done above anything else has shown that remote work actually works. >>And so as a result of that, what we've seen coming out of the pandemic is that organizations are really going to use that as a springboard. So implement some new strategies, new technologies, and really drive the next generation of that business. So with one eye on that, I think if you were to categorize the three big things that we're looking at from a Citrix perspective, it's really about how to help, we'll continue to help our customers with that accelerated it modernization to really help them understand what it takes to have secure, flexible work in this new post pandemic world. And then also to think about productivity, what does productivity mean in a world of ever more distributed teams? And so the events that we're talking about and specifically the cloud one, we'll focus on some of the new offerings from Citrix, some of the new technologies and talk about the trends that we've seen within our customers. >>So, you know, one of the big things that Citrix has always been very proud of is our market leading position in virtual application and virtual desktop delivery. And even that itself has now begun to emerge into what we call desktop as a service. And there's a ton of new innovations that we've been working on in that space as well. But also if you think about what's happening in cloud, as you talked about, you know, the evolution of applications being from traditional on premises, wills to SAS applications, what we're also seeing is things like the network services that use to support those applications when they looked slightly different, which from a deployment perspective, and now all moving to cloud services, the security that you alluded to in terms of how complicated that is, but how important it is for it, organizations, those services also moving to cloud as the applications begin to look very differently in the future. So extremely excited about the cloud launch. Patino, we're going to talk a lot about those things that we're doing both in the public cloud, in the hybrid cloud. And I think it will resonate well with customers around the world. >>I think it will as well. And you mentioned there are glimmers of hope that we've seen in the last 18 months. And one of the things that this has proved is that work from home can be productive, can be successful. Employees need to be empowered to be able to do that. Let's go ahead and talk through the first, um, program accelerating it monetization. This is Tuesday, September 28th. Let's talk about some of the, of the Citrix innovations that you're going to be announcing. >>Yeah, so I mean, as I mentioned know, we, we, we think about sort of ecstatic. I see modernization in various parts. You know, we tend to start with the classic infrastructure and we've seen over the years that lots of infrastructure, you know, he's leaving the building. And by that we mean the traditional realms of on-premise data centers or co-location facilities, this constant evolution and migration of those services, uh, to, to infrastructure as a service providers from the huge cloud companies that are out there. And we can continue to see that as a, as a huge trend. Of course. Um, one of the things that off the back of that of course is our move from the traditional world of virtual desktops, which was a very on-premise concept into desktop as a service. So really the key around desktop as a service, it's a simplification, some cost optimization and the things that it are looking at in terms of how they can really bring things to the party for their organizations going forward. >>And of course, as we move into that world of everything being delivered as a service know, things like network services, security services, they almost follow. So some of the things that you'll hear about that is really around our application, delivering security and also our move from VDI to DAS. And, you know, you'll hear a lot about what we're doing with the world's leading cloud providers to really add more Citrix value or build on what we've already done with them, but lots, lots more, uh, and really support the, the, the notion of the, every customer is on a journey to cloud one way or the other. And of course, districts will be ready to help at any stage of that journey. >>Every customer is on the journey to cloud. And we've seen that accelerate so much in the last 18 months. Talk to me a little bit about if we, if we think of desktop as a service, as an evolution of VDI, is that what you're saying? >>Yeah. You know, you think about sort of the traditional VDI scenario was that your virtual desktops, where we were using instead of physical desktops, you know, in inside the usual office location, but during the pandemic, you know, we saw so many customers rely on moving to VDI, to cloud, for reasons of scalability and reasons of security, but then also needing to still in many cases, provide access to those sort of traditional physical PCs. And of course, Citrix has had solutions for that for fundamentally many, many years. Um, but what we're also seeing is that organizations are striving for simplicity. You know, the kind of the value of the desktop is being able to deliver it on demand to the end user securely from wherever they are in the world on whatever device they're on. And as we see this sort of establishment of these new working norms, and I'm not a great fan of the phrase, the new normal, I think we have a new now and that now will evolve. You know, they almost daily as we come through the other side of the pandemic. So the real key drivers for us there obviously flexibility, reliability, security, and also cost optimization, which of course is the bread and butter of most conversations we have with CIO and CTO is around the world. >>That's critical. And I'm going to borrow that, um, the new, now, if you don't mind, I'll cite you credit. But I like that. I agree that I hope this is not the new normal, but one of the things that we've seen in the new now on the security front is we've seen this massive increase in ransomware. Everybody went to work from home almost overnight. Suddenly you have millions of devices, IOT devices connecting to corporate networks. Security became the acceleration of security, became a huge challenge for customers in any organization globally. Let's talk about now the second announcement. This is going to be Tuesday, October 5th, empowering a secure distributed workforce. >>Yeah. And I, and I think you you've hit the nail on the head there. I think the one thing that was perhaps completely staggering to everybody was the speed in which organizations were forced to lock their employees out of the physical office locations and by force. I mean, for all the right reasons that are around the health and wellbeing. I mean, if I think back to my earlier career, you know, before I joined Citrix, I was in a large organization and we would, you know, perform these fire drills every so often where we would go through our disaster recovery business continuity plans and really play scenarios out. Like the office in London was unavailable or the office in LA was unavailable, but never once do I remember is doing every office. And every location is offline from tomorrow. And there's no negotiability. If you have a device at home, please use it. >>You know, we can't provide laptops quick enough, especially with the global chip shortage now as well. So whatever device you have, we'll do our best to, to make that secure. And I think there was, uh, an expectation that the employees would sort of play nicely in that scenario. But of course, you know, if you have your home device, you probably don't update it as much as a work device. So it really does require a new set of thinking. And of course, Citrix has been at the forefront of the zero trust evolution. Now the technologies that we have in place do permit remote work and have them for many years. But I think what we're seeing now is a slightly different type of remote work, you know, with different types of, of applications and devices, as you said, different locations, you know, needing to knit all of that together in a sort of a more contextual way so that we can understand, you know, combinations of the end user, their location, the types of applications that they're using the state of their devices, and sort of bring it all that together to really understand, you know, just exactly how much security needs to be applied. >>I think the traditional challenges are still there, you know, too much security and end users will find a way around it because it's not a good user experience. And, you know, perhaps too much user experience without the security leaves, big holes and big problems for organizations. So, yeah, I think this balancing act is really key. And of course, uh, as we go through the launch funnel security, we'll talk about some of the great innovations and solutions that are coming from central. >>You're right with the fact that, uh, you know, this rapid pivot security, the changes, the things that people are saying, the workforce needs to be empowered. You know, we saw this sudden dependence on all these SAS applications to communicate and to collaborate. We also saw with that rapid PennDOT to work from home ransomware, I was doing some research recently, Christian, and that's it, it's up almost 11 X just in the first half of 2021 DDoSs is massively up. People are, are working from home in environments that are just suddenly a bit chaotic. And it's challenging from a security perspective when you have so many distractions to be able to make sure that you're following all the right steps as an employee, um, that you're not clicking on nefarious links and that you're really doing your own due diligence. So having that zero trust and help from folks like Citrix is really key to this new. Now, as you say, >>It is, you know, the unfortunate thing is that wildlife, uh, no end user, or certainly I would hope that no one user would willingly cause a problem from a security perspective. I think just by the very nature of the way that end users thing, can they interact with links in emails or the, uh, you know, interact with attachments in emails? Unfortunately, relying on the human is always going to be the weakest link in the chain. And I think that's why we have to have new approaches to how we address the use of behavior. You know, can we actually, uh, you know, guide people in different ways. There are plenty of technologies that are out there now. And then many, many from Citrix that actually allow us to what we've lovingly said is, is to save the users from themselves. You know, we can't simply rely on every user to be diligent for every single email or every single link that they see. So, you know, being able to actually understand, you know, where the threats are as it relates to the end user and the likely interaction they have, and then being able to combat those threats in the technology at a seamless way is really part of the excited evolution of, of what we're doing with Citrix. And again, lots of great things to come as we go through the security. >>And the third announcement is around worker boosting worker productivity. That's been a challenge that we've all faced in the last 18 months of having, like I said, a minute ago, you know, people that have suddenly kids learning from home spouses, working people competing for bandwidth. Talk to me about some of the things that Citrix is doing to help those workers be more engaged, be plugged in and really be able to get their jobs done from anywhere. >>Yeah, well, you know, I mean, I can give you the benefit of my experience, you know, being, uh, in a, in a home office for, for, for almost 20 months has been completely the antithesis of the opposite of the rest of my career. You know, I've, I've always been very mobile, um, you know, kind of picking up different devices and using them for different things, just purely from a, you know, the perspective of what's most convenient to me. And I think, you know, if you take that and extrapolate it to, to every employee and every organization around the world who has had to invite work into their home, you know, and another soundbite that I use quite often now is that, you know, for the last 20 months, we really haven't been working from home. We've been living at work, you know, and, and, and it's, it's a fact, you know, we've probably done more hours than ever before. >>We've run the risk of burnout more than ever before. And, you know, prior to the pandemic, I know, talked to you and I talked about this very thing, uh, at synergy, you know, w we talked about the notion of needing to focus on employee experience and employee productivity. You know, we saw plenty of examples in customers with huge initiatives around employee experience and employee productivity. You know, CIO is partnering with HR leads and really trying to figure out a map, the employee journey, you know, what is it that they do every day? You know, how can we make their life easier? And perhaps interestingly, how can we reduce some of the mundane overhead, you know, approvals or requests or things that we see in our everyday life, but actually give the employees more time to be valuable and, and do great cognitive work, which is of course, what, what humans do best. >>And so, you know, you remember, we talked about the micro apps back then. We, we we'd completed the acquisition of Sappho, uh, as you and I talked last time when we unveiled micro apps and micro workflows, as a way to really help end users interact within Citrix workspace. So the systems that they use every day, but provide a new way to do that. And just earlier this year, we completed the acquisition and integration of Reich, which was a fantastic addition to the Citrix portfolio. And so we've really begun to think about, you know, how can we actually help employees to do their best work? You know, w w what are the new capabilities that we need within Citrix workspace? What are the new capabilities that we need in Reich? How do we bring all that together with some of the other solutions that we have Citrix Podio is a really interesting suite of productivity applications that we have really aimed at that number one problem, which is how can I get people to be productive, to stay engaged, to lower the burnout and help them do their best work. And I'm really, really excited because there's some fantastic things. So we announced that the work version of the launch pod, which is on October 12th, >>All of those are so critical. You know, I I've always said employee productivity employee is directly related to the customer experience. I've used Wrike myself before, um, for different projects and being able to have productivity tools that allow the employee to engage, to be able to empower them to move projects forward, especially in a time that is still somewhat chaotic is, is critical as is to your point, ensuring that there are the proper tools to facilitate folks so that they get what they need when they need it to help reduce burnout. That's been a big challenge. You're right. That the living at work thing is real, it's persisting, and we're going to be in this hybrid environment for some TBD amount of time longer. So having the ability to be empowered and productive in a secure way, leveraging cloud capabilities is really key. And it's exciting to hear what Citrix launchpad is going to announce over those three days and deliver. >>Yeah. You know, I, I would just say, you know, in, in, in sort of summary where we're, we're really excited about the three areas now, and they really do sort of all come together in some of those challenges that we talked about, you know, specifically around how we can help organizations to address that accelerated it modernization to drive secure, flexible work in the new now, and also to really reach that goal of having extremely productive, distributed teams as we come out the other side of the pandemic. So, you know, lots going on a fantastic time to, to be here and to talk to you and to be at Citrix, of course, with so many, you know, huge customer issues that we, that we have to solve. And we're really excited for the challenge. >>Excellent. And we all are looking forward to that, the Citrix launchpad series, Christian, where can folks go to register for these different programs? >>Yeah, sure. So it's pretty simple. So if we just go to HTTP bit dot Lee, bit dot L Y forward slash Citrix launchpad, and we can sign up through that. >>Excellent. I've already signed up. I'm looking forward to these series, this series, to learn more about what you guys are doing and kind of dig in double click on some of the things that you spoke about Christian. Thank you for joining me today, talking about the launch pad series and letting folks know where they can go to register. >>Thank you. Great to be on the great to see you again. >>Likewise, for Christian Riley, I'm Lisa Martin, you're watching a cube conversation.

Published Date : Sep 21 2021

SUMMARY :

One of our cube alumni, Christian rowdy, the VP of technology strategy at Citrix Christian. Great to see you again, and we'll be virtually at this time. Great to see you too. And one of the things that we wanted to do was, the rapid pivot to work from home. So maybe I think just to set a little bit of context, you know, we, we were working on some pretty And then also to and now all moving to cloud services, the security that you alluded to in terms of how complicated And one of the things that this has proved is that work from home can be productive, you know, he's leaving the building. the notion of the, every customer is on a journey to cloud one way or the other. Every customer is on the journey to cloud. but during the pandemic, you know, we saw so many customers rely on moving And I'm going to borrow that, um, the new, now, if you don't mind, I mean, if I think back to my earlier career, you know, before I joined Citrix, But I think what we're seeing now is a slightly different type of remote work, you know, I think the traditional challenges are still there, you know, too much security and end users will find You're right with the fact that, uh, you know, this rapid pivot security, And again, lots of great things to come as we go through the security. like I said, a minute ago, you know, people that have suddenly kids learning from home spouses, And I think, you know, if you take that and extrapolate it And perhaps interestingly, how can we reduce some of the mundane overhead, you know, And so we've really begun to think about, you know, how can we actually help employees to do And it's exciting to hear what Citrix launchpad is going to announce over those three now, and they really do sort of all come together in some of those challenges that we talked about, you know, And we all are looking forward to that, the Citrix launchpad series, Christian, where can folks go to So if we just go to HTTP bit dot Lee, bit dot L Y to learn more about what you guys are doing and kind of dig in double click on some of the things that you spoke about Christian. Great to be on the great to see you again.

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Breaking Analysis: How Cisco can win cloud's 'Game of Thrones'


 

>> From theCUBE Studios in Palo Alto and Boston, bringing you data-driven insights from theCUBE in ETR. This is "Breaking Analysis" with Dave Vellante. >> Cisco is a company at the crossroads. It's transitioning from a high margin hardware business to a software subscription-based model, which also should be high margin through both organic moves and targeted acquisitions. It's doing so in the context of massive macro shifts to digital in the cloud. We believe Cisco's dominant position in networking combined with a large market opportunity and a strong track record of earning customer trust, put the company in a good position to capitalize on cloud momentum. However, there are clear challenges ahead for Cisco, not the least of which is the growing complexity of its portfolio, a large legacy business, and the mandate to maintain its higher profitability profile as it transitions into a new business model. Hello and welcome to this week's Wiki-bond cube insights powered by ETR. In this breaking analysis, we welcome in Zeus Kerravala, who's the founder and principal analyst at ZK Research, long time Cisco watcher who together with me crafted the premise of today's session. Zeus, great to see you welcome to the program. >> Thanks Dave. It's always a pleasure to be with you guys. >> Okay, here's what we're going to talk about today, set the agenda. The catalyst for this session, Zeus and I attended Cisco's financial analyst day. We received a day and a half of firehose presentations, drill downs, interactions, Q and A with Cisco execs and one key customer. So we're going to share our takeaways from these sessions and add our additional thoughts. Now, in particular, we're going to talk about Cisco's TAM, its transformation to a subscription-based model, and how we see that evolving. As always, we're going to bring in some ETR spending data for context and get Zeus' take on what that tells us. And we'll end with a summary of Cisco's cloud strategy and outlook for how it could win in the cloud. So let's talk about Cisco's sort of structure and TAM opportunities. First, Zeus, Cisco has four main lines of business where it's organized it's executives around sort of four product areas. And it's got a large service component as well. Network equipment, SP routing, data center, collaboration that security, and as I say services, that's not necessarily how it's going to market, but that's kind of the way it organizes its ELT, its executive leadership team. >> Yeah, the in fact, the ELT has been organized around those products, as you said. It used to report to the street three product segments, infrastructure platforms, which was by far the biggest, it was all their networking equipment, then applications, and then security. Now it's moved to five new segments, secure agile networks, hybrid work, end to end security, internet for the future and optimized app experiences. And I think what Cisco's trying to do is align their, the way they report along the lines of the way customers buy. 'Cause I think before, you know, they had a very simplistic model before. It was just infrastructure, apps, and security. The ELT is organized around product roadmap and the product innovation, but that's not necessarily the way customers purchase things and so, purchase things so I think they've tried to change things a little bit there. When you look at those segments though, you know, by, it's interesting. They're all big, right? So, by far the biggest distilled networking, which is almost a hundred billion dollar TAM as they reported and they have it growing a about a 9% CAGR as reported by other analyst firms. And when you think about how mature networking is Dave, the fact that that's still growing at high single digit CAGR is still pretty remarkable. So I think that's one of those things that, you know, watchers of Cisco historically have been calling for the network to be commoditized for decades. For as long as I've been watching Cisco, we've been, people have been waiting for the network to be commoditized. My thesis has always been, if you can drive enough innovation into things, you can stave off commoditization and that's what they've done. But that's really the anchor for them to sell all their other products, some of which are higher margin, some which are a little bit sore, but they're all good high margin businesses to your point. >> Awesome. We're going to dig into that. So, so they flattened the organization when Geckler left. You've got Todd Nightingale, Jonathan Davidson, Liz Centoni, and Jeetu Patel who we heard from and we'll make some comments on what we heard from them. One of the big takeaways at the financial analysts meeting was on the TAM, as you just mentioned. Liz Centoni who also is heavily involved in strategy and the CFO Scott Herren, showed this slide, which speaks to the company's TAM and the organizational structure that you were just talking about. So the big message was that Cisco has got a large and growing market, you know, no shortage of available market. Somewhere between eight and 900 billion, depending on which of the slides you pull out of the deck. And ironically Zeus, when you look at the current markets number here on the right hand side of this slide, 260 billion, it just about matches the company's market cap. Maybe an interesting coincidence, but at any rate, what was your takeaway from this data? >> Well, I think, you know, the big takeaway from the data is there's still a lot of room ahead for Cisco to grow, right? Again, this is a, it's a company that I think most people would put in the camp of legacy IT vendor, just because of how long they've been around. But they have done a very good job of staving off innovation. And part of that is just these markets that they play in continue to grow and they continue to have challenges that they can solve. I think one of the things Cisco has done though, since the arrival of Chuck Robbins, is they don't fight these trends anymore, Dave. I know prior to Chuck's arrival, they really fought the tide of software defined networking and you know, trends like that, and even cloud to some extent. And I remember one of the first meetings I had with Chuck, I asked him about that and he said that Cisco will never do that again. That under his watch, if customers are going through a market transition, Cisco wants to lead them through it, not try and hold them back. And I think for that reason, they're able to look at, all of those trends and try and take a leadership position in them, even though you might look at some of those and feel that some of them might be detrimental to Cisco's business in the short term. So something like software defined WANs, which you would throw into secure agile networks, certainly doesn't, may not carry the same kind of RPOs and margins with it that their traditional routers did, but ultimately customers are going to buy it and Cisco would like to be the ones to sell it to them. >> You know, you bring up a great point. This industry is littered, there's a graveyard of executives who fought the trend. Many people, some people remember Ken Olson of Digital Equipment Corporation. "Unix is snake oil," is what he said. IBM mainframe guys said, "PCs are a toy." And of course the history, they were the wrong side of history. The other big takeaway was the shift to software in subscription. They really made a big point of this. Here's a chart Cisco showed a couple of times to make the point that it's one of the largest software companies in the world. You know, in the top 10. They also made the point that Chuck Robbins, when he joined in 2015, and since that time, it's nearly 4x'ed it's subscription software revenue, and roughly doubled its software sales. And it now has an RPO, remaining performance obligations, that exceeds 30 billion. And it's committing to grow its subscription business in the forward-looking statements by 15 to 17% CAGR through 25, which would imply about a doubling of these, the blue lines. Zeus, it's unclear if that forward-looking forecast is just software. I presume it includes some services, but as Herren pointed out, over time, these services will be bundled into the product revenue, same way SAS companies do it. But the point is Cisco is committed, like many of their peers, to moving to an ARR model. But please, share your thoughts on Cisco's move to software subscriptions and how you see the future of consumption-based pricing. >> Yeah, this has been a big shift for Cisco, obviously. It's one that's highly disruptive. It's one that I know gave their partners a lot of angst for a long time because when you sell things upfront, you get a big check for selling that, right? And when you sell things in a subscription model, you get a much smaller check for a number of months over the period of the contract. It also changes the way you deal with the customer. When you sell a one-time product, you basically wipe your hands. You come back in three or four years and say, "it's time to upgrade." When you sell a subscription, now, the one thing that I've tried to talk to Cisco and its partners about is customers don't renew things they don't use. And so it becomes incumbent on the partner, it becomes incumbent upon Cisco to make sure that things that the customer is subscribing to, that they do use. And so Cisco's had to create a customer success organization. They've had to help their partners create those customer success organizations. So it's really changed the model. And Cisco not only made the shift, they've done it faster than they actually had originally forecast. So during the financial analyst day, they actually touted their execution on software, noting that it hit it's 30% revenue as percent of total target well before it was supposed to, it's actually exceeded its targets. And now it's looking to increase that to, it actually raised its guidance in this area a little bit by a few percentage points, looking out over the next few years. And so it's moved to the subscription model, Dave, the thing that you brought up, which I do see as somewhat of a challenge is the shift to consumption-based pricing. So subscription is one thing in that I write you a check every month for the same amount. When I go to the consumption-based pricing, that's easy to do for cloud services, things like WebEx or Duo or, you know, CloudLock, some of the security products. That that shift should be relatively simple. If customers want to buy it that way. It's unclear as to how you do that when you're selling on-prem equipment with the software add-on to it because in that case, you have to put metering technology in to understand how much they're using. You have to have a minimum baseline to start with. They've done it in some respects. The old HCS product that they sold, the Telcos, actually was sold with a minimum commit and then they tacked on a utilization on top of that. So maybe they move into that kind of model. But I know it's something that they've, they get asked about a lot. I know they're still thinking about it, but it's something that I believe is coming and it's going to come pretty fast. >> I want to pick up on that because I think, you know, they made the point that we're one of the top 10 software companies in the world. It's very difficult for hardware companies to make the transition to software. You know, HP couldn't do it. >> Well, no one's done it. >> Well, IBM has kind of done it, but they really struggle. It's kind of this mishmash of tooling and software products that aren't really well-integrated. But, I would say this, everybody now, Cisco, Dell, HPE with GreenLake, Lenovo, pretty much all the traditional hardware players are trying to move to an as a service model or at least for a portion of their business. HPE's all in, Dell transitioning. And for the most part, I would make the following observation. And I'd love to get your thoughts on this. They're pretty much following a SAS like model, which in my view is outdated and kind of flawed from a customer standpoint. All these guys say, "Hey, we're doing this because "this is what the customers want." I think the cloud is really a true consumption based model. And if you look at modern SAS companies, a lot of the startups, they're moving to a consumption based model. You see that with Snowflake, you see that with Stripe. Now they will offer incentives. But most of the traditional enterprise players, they're saying, "Okay, pay us upfront, "commit to some base level. "If you go over it, you know, "we'll charge you for it. "If you go under it, you're still going to pay "for that base level." So it's not true consumption base. It's not really necessarily the customer's best interest. So that's, I think there's some learnings there that are going to have to play out. >> Yeah, the reason customers are shying away from that SAS type model, I think during the pandemic, the one thing we learned, Dave, is that the business will ebb and flow greatly from month to month sometimes. And I was talking with somebody that worked for one of the big hotel chains, and she was telling me that what their CRM providers, she wouldn't tell me who it was, except said it rhymed with Shmalesforce, that their utilization of it went from, you know, from a nice steady level to spiking really high when customers started calling in to cancel hotel rooms. And then it dropped down to almost nothing as we went through that period of stay at home. And now it's risen back up. And so for her, she wanted to move to a consumption-based model because what happens otherwise is you wind up buying for peak utilization, your software subscriptions go largely underutilized the majority of the year, and you wind up paying, you know, a lot more than you need to. If you go to more of a true consumption model, it's harder to model out from a financial perspective 'cause there's a lot of ebbs and flows in the business, but over a longer period of time, it's more cost-effective, right? And so the, again, what the pandemic taught us was we don't really know what we're going to need from a consumption standpoint, you know, nevermind a year from now, maybe even six months from now. And consumption just creates a lot more flexibility and agility. You can scale up, you can scale down. You can bring in users, you can take out users, you can add consultants, things like that. And it just, it's much more aligned with the way businesses are run today. >> Yeah, churn is a silent killer of a software company. And so there's retention is the key here. So again, I think there's lots of learning. Let's put Cisco into context with some of its peers. So this chart we developed compares five companies to Cisco. Core Dell, meaning Dell, without VMware. VMware, HPE, IBM, we've put an AWS, and then Cisco as, IBM, AWS and Cisco is the integrated plays. So the chart shows the latest quarterly revenue multiplied by four to get a run rate, a three-year growth outlook, gross margin percentage, market cap, and revenue multiple. And the key points here are that one, Cisco has got a pretty awesome business model. It's got 60% gross margin, strong operating margins, not shown here, but in the mid twenties, 25%. It's got a higher growth rate than most of its peers. And as such, a much better, multiple than say, for instance, Core Dell gets 33 cents on the revenue dollar. HPE is double that. IBM's below two X. Cisco's revenue multiple rivals VMware, which is a pure software company. Now in a large part that's because VMware stock took a hit recently, but still the point is obvious. Cisco's got a great business. Now for context, we've added AWS, which blows away any company on this chart. We've inferred a market cap of nearly 600 billion, which frankly is conservative at a 10 X revenue multiple given it's inferred margins and growth rate. Now Zeus, if AWS were a separate company, it could have a market cap that approached 800 billion in my view. But what does this data tell you? >> Well, it just tells me that Cisco continues to be a very well-run company that has staved off commoditization, despite the calling for it for years. And I think the big lesson, and I've talked to financial analysts about this over the years, is that if, I don't really believe anything in this world is a commodity, Dave. I think even when Cisco went to the server market, if you remember back then, they created a new way of handling memory management. They were getting well above average margins for service, albeit less than Cisco's network margins, but still above average for server margins. And so I think if you can continue to innovate, you will see the margin stay where they are. You will see customers continue to buy and refresh. And I think one of the challenges Cisco's had in the past, and this is where the subscription business will help, is getting customers to stay with the latest and greatest. Prior to this refresh of network equipment, some of the stuff that I've seen in the fields, 10, 15 years old, once you move to that sell me a box and then tack on the subscription revenue that you pay month by month, you do drive more consistent refresh. Think about the way you just handle your own mobile phone. If you had to go pay, you know, a thousand dollars every three years, you might not do it at that three-year cycle. If you pay 40 bucks a month, every time there's a new phone, you're going to take it, right? So I think Cisco is able to drive greater, better refresh, keep their customers current, keep the features in there. And we've seen that with a lot of the new products. The new Cat 9,000, some of the new service provider products, the new wifi products, they've all done very well. In fact, they've all outpaced their previous generation products as far as growth rate goes. And so I think that is a testament to the way they've run the business. But I do think when people bucket Cisco in with HP and Dell, and I understand why they do, their businesses were similar at one time, it's really not a true comparison anymore. I think Cisco has completely changed their business and they're not trying to commoditize markets, they're trying to drive innovation and keep the margins up, where I think HP and Dell tend to really compete on price versus innovation. >> Well, and we are going to get to this point about the tailwinds and headwinds and cloud, and how Cisco to do it. But, to your point about, you know, the cell phone analogy. To the extent that Cisco can make that seamless for customers could hide that underlying complexity, that's going to be critical for the cloud. Now, but before we get there, I want to talk about one of the reasons why Cisco such a high multiple, and has been able to preserve its margins, to your point, not being commoditized. And it's been able to grow both organically, but also has a strong history of M and A. It's this chart shows a dominant position in core networking. So this shows, so ETR data within the Fortune 500. It plots companies in the ETR taxonomy in two dimensions, net score on the vertical axis, which is a measure of spending velocity, and market share on the horizontal axis, which is a measure of presence in the survey. It's not like IDC market share, it's mentioned market share if you will. The point is Cisco is far and away the most pervasive player in the market, it's generally held its dominant position. Although, it's been under pressure in the last few years in core networking, but it retains or maintains a very respectable net score and consistently performs well for such a large company. Zeus, anything you'd add with respect to Cisco's core networking business? >> Yeah, it's maintained a dominant network position historically. I think part of because it drives good products, but also because the competitive landscape, historically has been pretty weak, right? We saw companies like 3Com and Nortel who aren't around anymore. It'll be interesting to see moving forward now that companies like VMware are involved in networking. AWS is interested in networking. Arista is a much stronger company. You know, Juniper bought Mist and is in better position. Even Extreme Networks who most people thought was dead a few years ago has made a number of acquisitions and is now a billion dollar company. So while Cisco has done a great job of execution, they've done a great job on the innovation side, their competitive landscape, looking out over the next five years, I think is going to be more difficult than it has been over the previous five years. And largely, Dave, I think that's good for Cisco. I think whenever Cisco's pressed a little bit from competition, they tend to step on the innovation gas a little bit more. And I look back and even just the transition when VMware bought Nicira, that got Cisco's SDN business into gear, like nothing else could have, right? So competition for that company, they always seem to respond well to it. >> So, let's break down Cisco's net score a little bit. Explain why the company has been able to hold its spending momentum despite its large size. This will give you a little insight to the survey. So this chart shows the granular components of net score. The lime green is new adoptions to Cisco. The forest green is spending more than 6%. The gray is flat plus or minus 5%. The pink is spending drops by more than 5%. And the red is we're chucking the platform, we're getting off. And Cisco's overall net score here is 25%, which for a company of its size speaks to the relationships that it has with customers. It's of course got a fat middle in the gray area, like all sort of large established companies. But very low defections as well, it's got low new adoptions. But very respectable. So that is background, Zeus. Let's look at spending momentum over time across Cisco's portfolio. So this chart shows Cisco's net score by that methodology within the ETR taxonomy for Cisco over three survey periods. And what jumps out is Meraki on the left, very strong. Virtualization business, its core networking, analytics and security, all showing upward momentum. AppD is a little bit concerning, but that could be related to Cisco's sort of pivot to full stack observability. So maybe AppD is being bundled there. Although some practitioners have cited to us some concerns in that space. And then WebEx at the end of the chart, it's showing some relative strength, but not that high. Zeus, maybe you could comment on Meraki and any other takeaways across the portfolio. >> Yeah, Meraki has proven to be an excellent acquisition for Cisco. In fact, you might, I think it's arguable to say it's its best acquisition in history going all the way back to camp Kalpana and Grand Junction, the ones that brought up catalyst switches. So, in fact, I think Meraki's revenue might be larger than security now. So, that shows you the momentum it has. I think one of the lessons it brought to Cisco was that simpler is better, sometimes. I think when they first bought Meraki, the way Meraki's deployed, it's very easy to set up. There's a lot of engineering work though that goes into making a product simple to use. And I think a lot of Cisco engineers historically looked at Meraki as, that's a little bit of a toy. It's meant for small businesses, things like that, but it's not for enterprise. But, Rocky's done a nice job of expanding the portfolio, of leveraging the cloud for analytics and showing you a lot of things that you wouldn't necessarily get from traditional networking equipment. And one of the things that I was really delighted to see was when they put Todd Nightingale in charge of all the networking business, because that showed to me that Chuck Robbins understood that the things Meraki were doing were right and they infuse a little bit of Meraki into the rest of the company. You know, that's certainly a good thing. The other areas that you showed on the chart, not really a surprise, Dave. When you think of the shift hybrid work and you think of the, some of the other transitions going on, I think you would expect to see the server business in decline, the storage business, you know, maybe in a little bit of decline, just because people aren't building out data centers. Where the other ones are related more to hybrid working, hybrid cloud, things like that. So it is what you would expect. The WebEx one was interesting too, because it did show somewhat of a dip and then a rise. And I think that's indicative of what we've seen in the collaboration space since the pandemic came about. Companies like Zoom and RingCentral really got a lot of the headlines. Again, when you, the comment I made on competition, Cisco got caught a little bit flat-footed, they've caught up in features and now they really stepped on the gas there. Chuck joked that he gave the WebEx team a bit of a blank check to go do what it had to do. And I don't think that was a joke. I think he actually did that because they've added more features into WebEx in the last year then I think they did the previous five years before that. >> Well, let's just drill into video conferencing real quick here, if we could. Here's that two dimensional view, again, showing net score against market share or pervasiveness of mentions, and you can see Microsoft Teams in the upper right. I mean, it's off the chart, literally. Zoom's well ahead of Cisco in terms of, you know, mentions presence. And that could be a spate of freemium, you know, but it's basically a three horse race in this game. And Cisco, I don't think is trying to take Zoom head on, rather it seems to be making WebEx a core part of its broader collaboration agenda. But Zeus, maybe you could comment. >> Well, it's all coming together, right? So, it's hard to decouple calling from video from meetings. All of the vendors, including Teams, are going after the hybrid work experience. And if you believe the future is hybrid and not just work from home, then Cisco does have a pretty interesting advantage because it's the only one that makes its own end points, where Teams and Zoom doesn't. And so that end to end experience it can deliver. The Microsoft Teams one's interesting because that product, frankly, when you talk to users, it doesn't have a great user score, like as far as user satisfaction goes, but the one thing Microsoft has done a very good job of is bundling it in to the Office365 licenses, making it very easy for IT to deploy. Zoom is a little bit in the middle where they've appealed to the users. They've done a better job of appealing to IT, but there is a, there is a battleground now going on where video's not just video. It includes calling, includes meetings, includes room systems now, and I think this hybrid work friend is going to change the way we think about these meeting tools. >> Now we'd be remiss if we didn't spend a moment talking about security as a key part of Cisco's business. And we have a graphic on this same kind of X, Y. And it's been, we've seen several quarters of growth. Although, the last quarter security growth was in the low single digits, but Cisco is a major player in security. And this X, Y graph shows, they've got both a large presence and a solid spending momentum. Not nearly as much momentum as Okta or Zscaler or a CrowdStrike and some of the smaller companies, but they're, these guys are on a rocket ship, but others that we featured in these episodes, but much more than respectable for Cisco. And security is critical to the strategy. It's a big part of the subscriber base. And the last thing, Zeus, I'll say about Cisco made the point in analyst day, that this market is crowded. You can see that in this chart. And their goal is to simplify this picture and make it easier for customers to secure their data and apps. But that's not easy, Zeus. What are your thoughts on Cisco's security opportunities? >> Yeah, I've been waiting for Cisco go to break up in security a little more than it has. I do think, I was talking with a CSO the other day, Dave, that said to me he's starting to understand that you don't have to have best of breed everywhere to have best in class threat protection. In fact, there's a lot of buyers now will tell you that if you try and have best of breed everywhere, it actually creates a negative when it comes to threat protection because keeping all the policies and things up to date is very, very difficult. And so the industry is moving more to a platform model, right? Now, the challenge for Cisco is how do you get that, the customer to think of the network as part of the platform? Because while the platform model, I think, is starting to gain traction, FloridaNet, Palo Alto, even McAfee, companies like that also have their own version of a security platform. And if you look at the financial performance of companies like FloridaNet and Palo Alto over the past, you know, over the past couple of years, they've been through the roof, right? And so I think an interesting and unique challenge for Cisco is can they convince the security buyer that the network is as important a part of that platform as any other component? If they can do that, I think they can break away from the pack. If not, then they'll stay mixed in with those, you know, Palo, FloridaNet, Checkpoint, and, you know, and Cisco, in that mix. But I do think that may present their single biggest needle moving opportunity just because of how big the security TAM is, and the fact that there is no de facto leader in security today. If they could gain the same kind of position in security as they have a networking, who, I mean, that would move the needle like no other market would. >> Yeah, it's really interesting that they're coming at security, obviously from a position of networking strength. You've got, to your point, you've got best of breed, Okta in identity, you got CrowdStrike in endpoint, Zscaler in cloud security. They're all growing like crazy. And you got Cisco and you know, Palo Alto, CSOs tell us they want to work with Palo Alto because they're the thought leader and they're obviously a major player here. You mentioned FloridaNet, there's a zillion others. We could talk all day about security. But let's bring it back to cloud. We've talked about a number of the piece in Cisco's portfolio, and we haven't really spent any time on full stack observability, which is a big push for Cisco with AppD, Intersight and the ThousandEyes acquisition. And that plays into this equation. But my take, Zeus, is Cisco has a number of cloud knobs that it can turn, it sells core networking equipment to hyperscalers. It can be the abstraction layer to connect on-prem to the cloud and hybrid and across clouds. And it's in a good position with Telcos too, to go after the 5G. But let's use this chart to talk about Cisco's cloud prospects. It's an ETR cut of the cloud customer spending. So we cut it by cloud customers. And they're are, I don't know, 800 or so in the survey. And then looking at various companies performance within that cut. So these are companies that compete, or in the case of HashiCorp, partner with Cisco at some level. Let me just set this up and get your take. So the insert on the chart by the way shows the raw data that positions each dot, the net score and the shared n, i.e. the number of accounts in the survey that responded. The key points, first of all, Azure and AWS, dominant players in cloud. GCP is a distant third. We've reported on that a lot. Not only are these two companies big, they have spending momentum on their platforms. They're growing, they are on that flywheel. Second point, VMware and Cisco are very prominent. They have huge customer bases. And while they're often on a collision course, there's lots of room in cloud for multiple players. When we plotted some other Cisco properties like AppD and Meraki, which as we said, is strong. And then for context, we've placed Dell, HPE, Aruba, IBM and Oracle. And also VMware cloud and AWS, which is notable on its elevation. And as I say, we've added HashiCorp because they're critical partner of Cisco and it's a multi-cloud play. Okay, Zeus, there's the setup. What does Cisco have to do to make the cloud a tailwind? Let's talk about strategy, tailwinds, headwinds, competition, and bottom line it for us. >> Yeah, well, I do think, well, I talked about security being the biggest needle mover for Cisco, I think its biggest challenge is convincing Wall Street in particular, that the cloud is a tailwind. I think if you look at the companies with the really high multiples to their stock, Dave, they're all ones where they're viewed as, they go along with the cloud ride, Right? So the, if you can associate yourself with the cloud and then people believe that the cloud is going to, more cloud equals more business, that obviously creates a better multiple because the cloud has almost infinite potential ahead of it. Now with respect to Cisco, I do think cloud has presented somewhat of a double-edged sword for Cisco. I don't believe the current consumption model for cloud is really a tailwind for Cisco, not really a headwind, but it doesn't really change Cisco's business. But I do think the very definition of cloud is changing before our eyes, Dave. And it's shifting away from centralized clouds. If you think of the way customers bought cloud before, it might have used AWS, it might've used Azure, but it really, that's not really multi-cloud, it's just multiple clouds in which I put things in these centralized resources. It's shifting more to this concept of distributed cloud in which a single application can be built using resources from your private cloud, for AWS, from Azure, from Edge locations, all the cloud providers have built their portfolios to support this concept of distributed cloud and what becomes important there, is a highly agile dynamic network. And in that case with distributed cloud, that is a tailwind for Cisco because now the network is that resource that ties all those distributed cloud components together. Now the network itself has to change. It needs to become a lot more agile and microservices and container friendly itself so I can spin up resources and, you know, in an Edge location, as fast as I can on-prem and things like that. But I do think it creates another wave of innovation and networking, and in that case, I think it does act as a tailwind for Cisco, aside from just the work it's done with the web scalers, you know, those types of companies. So, but I do think that Cisco needs to rethink its delivery model on network services somewhat to take advantage of that. >> At the analyst meeting, Cisco made the point that it does sell to the hyperscalers. It talked about the top six hyperscalers. You know, you had mentioned to me, maybe IBM and Oracle were in there. I always talk about four hyperscalers and only four, but that's fine. Here's my question. Practitioners have told me, buyers have told me, the more money and more workloads I put in the cloud, the less I spend with Cisco. Now, even though that might be Cisco gear powering those clouds, do you see that as a potential threat in that they don't own that relationship anymore and value will confer to the cloud players? >> Yeah, that's, I've heard that too. And I don't, I believe that's true when it comes to general purpose compute. You're probably not buying as many UCS servers and things like that because you are putting them in the cloud. But I do think you do need a refresh the network. I think the network becomes a very important role, plays a very important role there. The variant, the really interesting trend will be, what is your WAM look like? Do you have thousands of workers scattered all over the place, or do you just have a few centralized locations? So I think also, you know, Cisco will wind up providing connectivity within the cloud. If you think of the transition we've seen in other industries, Dave, as far as cloud goes, you think of, you know, F5, a company like that. People thought that AWS would commoditize F5's business because AWS provides their own load balancers, right? But what AWS provides is a very basic, very basic functionality and then use F5's virtual edition or a cloud edition for a lot of the advanced capabilities. And I think you'll see the same thing with the cloud that customers will start buying versions of Cisco that go in the cloud to drive a lot of those advanced capabilities that only Cisco delivers. And so I think you wind up buying more Cisco over time, although the per unit price of what you buy might be a little bit lower. If that makes sense here. >> It does, I think it makes a lot of sense and that fits into the cloud model. You know, you bring up a good point, the conversation with the customer was Rakuten. And that individual was essentially sharing with us, somebody was asking, one of the analysts was asking, "Well, what about the cloud guys? "Aren't they going to really threaten the whole Telco "industry and disrupt it?" And his point was, "Look at, this stuff is not trivial." So to your point, you know, maybe they'll provide some basic functionality. Kind of like they do in a lot of different areas. Data protection is another good example. Security is another good example. Where there's plenty of room for partners, competitors, of on-prem players to add value. And I've always said, "Look, the opportunity "is the cloud players spend 100 billion dollars a year "on CapEx." It's a gift to companies like Cisco who can build an abstraction layer that connects on-prem, cloud for hybrid, across clouds, out to the edge, and really be that layer that is that layer that takes advantage of cloud native, but also delivers that experience, I don't want to use the word seamlessly, but that experience across those clouds as the cloud expands. And that's fundamentally Cisco's cloud strategy, isn't it? >> Oh yeah. And I think people have underestimated over the years, how hard it is to build good networking products. Anybody can go get some silicon and build a product to connect two things together. The question is, can you do it at scale? Can you do it securely? And lots of companies have tried to commoditize networking, you know, White Boxes was looked at as the existential threat to Cisco. Huawei was looked at as the big threat to Cisco. And all of those have kind of come and gone because building high quality network equipment that scales is tough. And it's tougher than most people realize. And your other point on the cloud providers as well, they will provide a basic level of functionality. You know, AWS network equipment doesn't work in Azure. And Azure stuff doesn't work in Google, and Google doesn't work in AWS. And so you do need a third party to come in and act as almost the cloud middleware that can connect all those things together with a consistent set of policies. And that's what Cisco does really well. They did that, you know back when they were founded with routing protocols and you can think this is just an extension of what they're doing just up at the cloud layer. >> Excellent. Okay, Zeus, we're going to leave it there. Thanks to my guest today, Zeus Kerravala. Great analysis as always. Would love to have you back. Check out ZKresearch.com to reach him. Thank you again. >> Thank you, Dave. >> Now, remember I publish each week on Wikibond.com and siliconangle.com. All these episodes are available as podcasts, just search "Braking Analysis" podcast, and you can connect on Twitter at DVallante or email me David.Vallante@siliconangle.com. Thanks for the comments on LinkedIn. Check out etr.plus for all the survey action. This is Dave Vallante for theCUBE insights powered by ETR. Be well and we'll see you next time. (light music)

Published Date : Sep 18 2021

SUMMARY :

bringing you data-driven and the mandate to maintain to be with you guys. but that's kind of the for the network to be One of the big takeaways at the ones to sell it to them. And of course the history, is the shift to consumption-based pricing. companies in the world. a lot of the startups, they're moving Dave, is that the business And the key points here are that one, Think about the way you just of the reasons why Cisco I think is going to be more And the red is we're that the things Meraki I mean, it's off the chart, literally. And so that end to end And the last thing, Zeus, the customer to think It's an ETR cut of the Now the network itself has to change. that it does sell to the hyperscalers. that go in the cloud to and that fits into the cloud model. as the existential threat to Cisco. Would love to have you back. Thanks for the comments on LinkedIn.

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Ken Xie, Fortinet | Fortinet Security Summit 2021


 

>>from around the globe. >>It's the cube >>covering fortunate security summit brought to you by ford in it. >>Welcome back to the cubes coverage, affording that security summit at the ford championship here in napa. I'm lisa martin and I'm very pleased to welcome back to the cube kenzi founder and chairman and ceo affording that, ken. Welcome back to the program. >>Thank you is uh, we're happy to be here after almost two years and uh, >>I know it's great to see you in person. I was saying before we went live, I forgot how tall you are. So this is a great event. But I want you to talk to me a little bit about some of the amazing growth. The Fortinet has seen 500,000 customers close to 30% year on year growth continuing to post solid earnings stock is more than double this year. What are some of the things that you attribute this group to and what do you think in your opinion differentiates format? >>I think some of the more strategic long term investment we made started paying off like uh, we're still the only company actually develop basic chip which can making a huge computing power advantage compared to using software to all the security function computing Because security tend to need about like 1300 times more company in power to process the same data as a routing switching. So that's where for the network security definitely a chap, a huge advantage And we invested very early and take a long term and also a big investment and so far started paying off the other thing we also keeping a lot of innovation and the internal organic growth for the company instead of do a lot of acquisition and that's also started making all these different products integrate well ultimately to get well. And that's also driving a huge growth, not just that was security, but also we see the fabric also has global fast, >>interesting. So you're really keeping it organic, which is not common a lot of these days we see a lot of acquisitions, but one of the things, a lot of growth, another thing that we do know that's growing is the threat landscape I was mentioning before we went live that I spoke with Derek Manky a couple times this summer and John Madison and the global threat landscape report showing ransomware up nearly 11 times in the last year. Of course we had this rapid transition to work from home and all these devices on accessing corporate networks from home. Talk to me about some of the security challenges that you're helping customers deal with. >>I think during the pandemic, definitely you see a lot of security issues that come up because work from home with your remote access a lot of important information, a lot of important data there At the same time. The ransomware attacks studying like a mentioning 11 times compared to like one or two years ago all this driving all there's a new technology for security. So now you cannot just secure the board anymore. So you have a secure the whole infrastructure. Both internal to a lot of internal segmentation And also go outside security when like I see when the 5G. Connection and how to secure work from home and they trust their trust access environment all these drive a lot of security growth. So we see the yeah it's a it's a pretty healthy market >>it's definitely a healthy market that's one thing looking at it from that lens. What are some of the customer conversation? How have the customer conversations changed? Are you now talking with different levels and organizations security Being a board level conversation discussion and talk to me about how those conversations have evolved. >>Security now become very important part of I. T. And uh pretty much all top one top two on the 80 spending now and the same time what to work from home or some other uh definitely seeing the board level conversation right now because you can see if there's a security issue for the company the damage could be huge. Right? So that's where the secure awareness especially ransomware is very very huge And plus the supply chain issues some other attack on the infrastructure. So we see a lot of security conversation in the bowl level in the Ceo in the in the executive level now compared to before more I. T. Conversation. So it's to drive the huge awareness of security and that's also we see everybody citing concerns security now. >>But I'm sure I imagine that's across every industry. Yes. >>Yeah pretty much all the vertical right? And especially a lot of new area traditionally they don't have much security like some smb some consumer some traditional Ot IOT space now it's all security studying that very important for them now. >>So let's talk about, here we are. The security summit at the fortunate championship. Give me your perspective on the P. G. A. Ford in that relationship. >>Uh first I think it's a golf is also event sports especially during the epidemic that's probably become the most favorite spot. And for me also I'm a golfer for 30 years. Never market golfer but I love the sport on the other side we see sometimes it's uh working with a lot of a customer a lot of a partner they behave if we can combine some business and there was certain like activity especially outdoor that's also be great. And also helping Brandon and that's another way we can contribute back to the community. So they say hey then then that's that's the first time for us. We just love it gets going. >>It's great to be outdoors right at 40 minutes doing an event outdoors showing that yes you can do that safely. But also I also hear from some of your other team members that it's a very culturally synergistic relationship. The pgn format. >>Yes. Exactly. Yeah that's where we love this golf and especially working with a different partner and different partner and also all the team working together. So it's a team sport kind of on the other side it's all do and enjoy a combined working uh activity altogether. Everybody love it. >>Something that so many of us have missed Ken for the last 18 months or so. So we're at the security summit, there's over 300 technology leaders here. Talk to me about some of the main innovations that are being discussed. >>Uh definitely see security starting uh little covered whole infrastructure and uh especially in a lot of environment. Traditionally no security cannot be deployed like internal segmentation because internal network can be 10, 200 faster than the one connection. So it has to be deployed in the in the internal high speed environment whether inside the company or kind of inside the data center, inside the cloud on the other side, like a lot of one connection traditionally like whether they see one or the traditional like cuba more than the S E O. They also need to be combined with security and also in the zero trust access environment to really supporting work from home and also a lot of ot operation technology and a lot of other IOT space utility. All these different kind of like environment need to be supported, sometimes recognized environment. So we see security studying deport everywhere whether the new small city or the like connected car environment and we just see become more and more important. That's also kind of we studying what we call in a secure driven networking because traditionally you can see today's networking just give you the connectivity and speed so they treat everything kind of uh no difference but with security driven network and you can make in the networking decision move based on the security function, like a different application or different content, different user, different device, even different location, you can make a different kind of level decision so that we see is a huge demand right now can make the whole environment, whole infrastructure much secure. >>That's absolutely critical that pivot to work from home was pretty much overnight a year and a half ago and we still have so many people who are permanently remote, remote but probably will be permanently and a good amount will be hybrid in the future, some TBD amount. Uh and one of the challenges is of course you've got people suddenly from home you've got a pandemic. So you've got an emotional situation, you've got people multitasking, they've got kids at home trying to learn maybe spouses working, they're trying to do Everything by a video conferencing and collaboration tools and the security risks. There are huge and we've seen some of that obviously reflected in the nearly 11 x increase in ransomware but talk to me about what 14 announced yesterday with links is to help on that front in a considerable way. >>That's where we totally agree with you the work from home or kind of hybrid way to work in. Pretty much will become permanent. And that's where how to make a home environment more kind of supporting is a remote working especially like when you have a meeting, there are some other things going on in the whole activity and also sometimes data you access can be pretty important, pretty confidential. That's where whether in the zero trust environment or making the home connection more reliable, more secure. It's all very, very important for us. Uh, that's where we were happy to partner with Lynxes and some other partner here uh, to support in this hybrid working environment to make work from home more secure. And uh, as we see is a huge opportunity, >>huge opportunity and a lot of industries, I had the pleasure of talking with links to Ceo Harry do is just an hour or so ago and I asked him what are some of the vertical, since we know from a security and a ransomware perspective, it's just wide open. Right, Nobody's safe anymore from it. But what are some of the verticals that you think are going to be early adopters of this technology, government health care schools, >>I think pretty much all vertical start and see this work from home and it's very, very important for us. There's a few top vertical, traditionally finance service, uh, spend a lot of money healthcare, spend a lot of money on security. So they are still the same? We don't see that change March on the other side. A lot of high tech company, which also one of the big vertical for us now, I say maybe half or even more than half the employee they want to work for home. So that's also making they say uh they call home branch now, so it's just make home always just secure and reliable as a branch office and at the same time of Southern government and the sort of education vertical and they all started C is very, very important to do this, remote their trust access approach and the same time working with a lot of service providers to supporting this, both the D. N. A. And also the sassy approach. So we are only companies on the saturday company partner, a lot of IT service provider. We do believe long term of the service provider, they have the best location, best infrastructure, best team to supporting Sassy, which we also build ourselves. If customers don't have a service provider, we're happy to supporting them. But if they have a service provider, we also prefer, they go to service provider to supporting them because we also want to have a better ecosystem and making everybody like uh benefit has women's situation. So that's what we see is whether they trust no access or sassy. Very happy to work with all the partners to making everybody successful. >>And where our customers in that evolution from traditional VPN to Z T and a for example, are you seeing an acceleration of that given where we are in this interesting climate >>uh definitely because work from home is uh if you try to access use VPN, you basically open up all the network to the home environment which sometimes not quite secure, not very reliable. Right? So that's where using a Z T N A, you can access a certain application in a certain like environment there. And the same leverage ste when there's other huge technology advantage can lower the cost of the multiple link and balance among different costs, different connection and uh different reliability there. Uh it's a huge advantage, >>definitely one of the many advantages that reporting it has. So this afternoon there's going to be a, as part of the security summit, a panel that you and several other Fortinet execs are on taking part in A Q and a, what are some of the topics that you think are going to come up? And as part of that Q and >>A. I see for certain enterprise customer, definitely the ransomware attack, how to do the internal segmentation, how to securely do the remote access work from home. So we are very important For some service provider. We also see how to supporting them for the sassy environment and certain whole infrastructure security, whether the 5G or the SD went because everyone has a huge demand and uh it's a group over for us, we become a leader in the space. It's very very important for them. We also see uh like a different vertical space, Some come from healthcare, some from come from education. Uh they all have their own kind of challenge. Especially like there's a lot of uh oh T IOT device in healthcare space need to be secured and the same thing for the O. T. IOT space, >>Tremendous amount of opportunity. One thing I want to ask it, get your opinion on is the cybersecurity skills gap. It's been growing year, over year for the last five years. I know that just last week 14 that pledge to train one million professionals in the next five years, you guys have been focused on this for a while. I love that you have a veterans program. I'm the daughter of a Vietnam combat veterans. So that always warms my heart. But is that something, is the cybersecurity skills got something that customers ask you ken? How do you recommend? We saw this? >>Yes, we have been doing this for over 10 years. We have the program, we call the network secured expert program a different level. So we have 24 million people. We also commit a traditional million people because there's a huge shortage of the scale separate security expert there. So we do work in with over like a 4500 university globally at the same time. We also want to offer the free training to all the people interested, especially all the veterans and other Like even high school graduate high school student there and at the same time anyone want to learn several security. We feel that that's, that's very good space, very exciting space and very fast-growing space also still have a huge shortage globally. There's a 3-4 million shortage of skilled people in the space, which is a or fast growing space. And so we were happy to support all the train education with different partners at the same time, try to contribute ourselves. >>I think that's fantastic. Will be excited to see over the next five years that impact on that training one million. And also to see it to your point with how much the industry is changing, how much, how fast supporting that's growing. There's a lot of job opportunity out there. I think it was Sandra who said that I was talking to her this morning that there's no job security like cybersecurity. It's really true. If you think about it. >>Yeah, I totally agree. Yeah. Like remember a few years ago when we started the first time to do all this interview, I said, hey, it's a barber hot space now, let's get harder and harder, more people interested now. And I really thank you cube and you give all the support it all these years and we're happy to be here. >>Absolutely. It's our pleasure. Well, I know you are paired up. You said tomorrow with Phil Mickelson for the pro am. That's pretty exciting, ken. >>I'm not sure I'm a very good golfer, but I will try my best. >>You try your best. I'm sure it will be a fantastic experience. Thank you for having the cube here for bringing people back together for this event, showing that we can do this, we can do this safely and securely. And also what Fortinet is doing to really help address that cyber security skills gap and uh, really make us more aware of the threats and the landscape and how we, as individuals and enterprises can help sort to quiet that storm >>also will be happy to be here and also being honored to be part of the program at the same time. We also want to thank you a lot of partner model customer and join us together for this big PJ event and thank you for everyone. >>Absolutely. And you guys are a big partner driven organization. I'm sure the partners appreciate that, ken, Thank you so much. >>Thank you. Thank you lisa >>for kenzi. I'm lisa martin. You're watching the cue from the Fortinet security summit in napa valley. >>Yeah. Mhm

Published Date : Sep 14 2021

SUMMARY :

Welcome back to the cubes coverage, affording that security summit at the ford championship here in napa. What are some of the things that you attribute this group to and what do you think in your opinion differentiates format? And that's also driving a huge growth, not just that was security, but also we see the fabric a lot of acquisitions, but one of the things, a lot of growth, another thing that we do know that's growing is So you have a secure the whole infrastructure. What are some of the customer conversation? the executive level now compared to before more I. T. Conversation. But I'm sure I imagine that's across every industry. Yeah pretty much all the vertical right? So let's talk about, here we are. on the other side we see sometimes it's uh working with a lot of a It's great to be outdoors right at 40 minutes doing an event outdoors showing that yes you can do that safely. So it's a team sport kind of on the other side it's all do and Talk to me about some of the main innovations that are being discussed. So it has to be deployed in the That's absolutely critical that pivot to work from home was pretty much overnight a year and a half ago and we still That's where we totally agree with you the work from home or kind of hybrid way huge opportunity and a lot of industries, I had the pleasure of talking with links to Ceo Harry do is just I say maybe half or even more than half the employee they want to work for home. So that's where using a Z T N A, you can access a certain a, as part of the security summit, a panel that you and several other Fortinet execs are on We also see how to supporting them for the sassy environment and certain is the cybersecurity skills got something that customers ask you ken? So we do work in with over like a 4500 And also to see it to your point with how much the industry is changing, And I really thank you cube and you give for the pro am. and the landscape and how we, as individuals and enterprises can help sort to quiet that storm We also want to thank you a lot of partner model customer and join us And you guys are a big partner driven organization. Thank you lisa I'm lisa martin.

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Derek Manky, Fortinet | CUBEConversation


 

>>Welcome to this cube conversation. I'm Lisa Martin. I'm joined by Derek manky next, the chief security insights and global threat alliances at 40 guard labs. Derek. Welcome back. >>Yeah, it's great to be here again. So then, uh, uh, a lot of stuff's happened since we last talked. >>One of the things that was really surprising from this year's global threat landscape report is a 10 more than 10 X increase in ransomware. What's going on? What have you guys seen? >>Yeah, so, uh, th th this is, is massive. We're talking about a thousand percent over a 10, a 10 X increase. This has been building police. So this, this has been building since, uh, December of 2020 up until then we saw relatively low, uh, high watermark with ransomware. Um, it had taken a hiatus really because cyber criminals were going after COVID-19 lawyers and doing some other things at the time, but we did see us a seven fold increase in December, 2020. That is absolutely continued. Uh, continued this year into a momentum up until today. It continues to build never subsided. Now it's built to this monster, you know, almost 11 times increase from, from what we saw back last December and what the, uh, the reason what's fueling. This is a new verticals that cyber criminals are targeting. We've seen the usual suspects like telecommunication government and, uh, position one and two, but new verticals that have risen up into this, uh, third and fourth position following our MSSP. And this is on the heels of the Casia attack. Of course, that happened in 2021, as well as operational technology. There's actually four segments, there's transportation, uh, automotive manufacturing, and then of course, energy and utility all subsequent to each other. So there's a huge focus now on, on OTA and MSSP for cybercriminals. >>One of the things that we saw last year, this time was that attackers had shifted their focus away from enterprise infrastructure devices, to home networks and consumer grade products. And now it looks like they're focusing on both. Are you seeing that? >>Yes, absolutely. I in two ways. So first of all, again, this is a kill chain that we talk about. They have to get a foothold into the infrastructure, and then they can load things like ransomware on there. They can little things like information Steelers as an example, the way they do that is through botnets. And, uh, what we reported in this, um, in the first half of 2021 is that Mariah, which is about a two to three-year old button that now is, is number one by far, it was the most prevalent bond that we've seen. Of course, the thing about Mariah is that it's an IOT based bot net. So it sits on devices, uh, sitting inside a consumer networks as an example, or home networks, right? And that, that can be a big problem. So that's the targets that cyber criminals are using. The other thing that we saw that was interesting was that one in four organizations detected malvertising. >>And so what that means at least, is that cyber criminals are shifting their tactics from going just from cloud-based or centralized email phishing campaigns to a web born threats, right? So they're infecting sites, waterhole attacks, where people would go to read their, their, their daily updates as an example of things that they do as part of their habits. Um, they're getting sent links to these sites that when they go to it, it's actually installing those botnets onto those systems. So they can get a foothold. We've also seen scare tactics, right? So they're doing new social engineering Lewis pretending to be human resource departments, uh, you know, uh, uh, it staff and personnel, as an example, with pop-ups through the web browser that looked like these people to fill out different forms and ultimately get infected on, on a home devices. >>Well, the home device we use is proliferate. It continues because we are still in this work from home work, from anywhere environment. Is that when you think a big factor in this increased from seven X to nearly 11 X, >>It is a factor. Absolutely. Yeah. Like I said, it's, it's also, it's a hybrid of sorts. So, so a lot of that activity is going to the MSSP, uh, angle, like I said, uh, to, to the OT. And so to those verticals, which by the way, are actually even larger than traditional targets in the past, like, uh, finance and banking is actually lower than that as an example. So yeah, we are seeing a shift to that. And like I said, that's, that's further, uh, backed up from what we're seeing on with the, the, the, the botnet activity specifically with Veronica too. Are >>You seeing anything in terms of the ferocity? We know that the volume is increasing. Are they becoming more ferocious? These attacks? >>Yeah. Yeah. There, there is. There's a lot of aggression out there, certainly from, from criminals. And I would say that the velocity is increasing, but the amount of, if you look at the cyber criminal ecosystem, the, the stakeholders, right. Um, that is increasing, it's not just one or two campaigns that we're seeing. Again, we're seeing, this has been a record cases here almost every week. We've seen one or two significant, you know, cyber security events that are happening. That is a dramatic shift compared to, to, to last year or even, you know, two years ago too. And this is because, um, because the cyber criminals are getting deeper pockets now, they're, they're becoming more well-funded and they have business partners, affiliates that they're hiring each one of those has their own methodology, and they're getting paid big. We're talking up to 70 to 80% commission, just if they actually successfully, you know, in fact, someone that pays for the ransom as an example. And so that's really, what's driving this too. It's, it's, it's a combination of this kind of perfect storm as we call it. Right. You have this growing attack surface and work from home, uh, environments, um, and footholds into those networks. But you have a whole bunch of other people now on the bad side that are orchestrating this and executing the attacks too. >>What can organizations do to start to slow down or limit the impacts of this growing ransomware as a service? >>Yeah, great question. Um, everybody has their role in this, I say, right? So, uh, if we look at, from a strategic point of view, we have to disrupt cyber crime. How do we do that? Um, it starts with the kill chain. It starts with trying to build resilient networks. So things like a ZTE and a zero trust network access, a SD LAN as an example, as an example for producting that land infrastructure on, because that's where the threats are floating to, right? That's how they get the initial footholds. So anything we can do on the, on the, you know, preventative, preventative side, making, uh, networks more resilient, um, also education and training is really key. Things like multi-factor authentication are all key to this because if you build that, uh, uh, preventatively and that's a relatively small investment upfront, Lisa compared to the collateral damage that can happen with these ransomware, it passes, the risk is very high. Um, that goes a long way. It also forces the attackers to it slows down their velocity. It forces them to go back to the drawing board and come up with a new strategy. So that is a very important piece, but there's also things that we're doing in the industry. There's some good news here too, uh, that we can talk about because there's, there's things that we can actually do. Um, apart from that to, to really fight cyber crime, to try to take the cyber criminal cell phone. >>All right. Hit me with the good news Derek. >>Yeah. So, so a couple of things, right. If we look at the bot net activity, there's a couple of interesting things in there. Yes, we are seeing Mariah rise to the top right now, but we've seen big problems of the past that have gone away or come back, not as prolific as before. So two specific examples, a motel that was one of the most prolific botnets that was out there for the past two to three years, there is a take-down that happened in January of this year. Uh, it's still on our radar, but immediately after that takedown, it literally dropped to half of the activity. It hadn't before. And it's been consistently staying at that low watermark now had that half percentage since, since that six months later. So that's very good news showing that the actual coordinated efforts that we're getting involved with law enforcement, with our partners and so forth to take down, these are actually hitting their supply chain where it hurts. >>Right. So that's good news part one trick. Bob was another example. This is also a notorious spot net take down attempt in Q4 of 2020. It went offline for about six months. Um, in our landscape report, we actually show that it came back online, uh, in about June this year. But again, it came down, it came back weaker and another form is not nearly as prolific as before. So we are hitting them where it hurts. That's, that's the really good news. And we're able to do that through new, um, what I call high resolution intelligence. >>Talk to me about that high resolution intelligence. What do you mean by that? >>Yeah, so this is cutting edge stuff really gets me excited and keeps, keeps me up at night in a good way. Uh, cause we're, we're looking at this under the microscope, right? It's not just talking about the why we know there's problems out there. We know there's, there's ransomware. We know there's the botnets, all these things, and that's good to know, and we have to know that, but we're able to actually zoom in on this now and look at it. So we, for the first time in the threat landscape report, we've published TTPs, the techniques, tactics procedures. So it's not just talking about the, what it's talking about, the how, how are they doing this? What's their preferred method of getting into systems? How are they trying to move from system to system and exactly how are they doing that? What's the technique. And so we've highlighted that it's using the MITRE attack framework TTP, but this is real-time data. >>And it's very interesting. So we're clearly seeing a very heavy focus from cyber criminals and attackers to get around security controls, to do defensive, Asian, to do privilege escalation on systems. So in other words, trying to be common administrator so they can take full control of the system. Uh, as an example, a lateral movement on there's still a preferred over 75%, 77, I believe percent of activity we observed from malware was still trying to move from system to system by infecting removable media like thumb drives. And so it's interesting, right? It's a brand new look on the, these a fresh look, but it's this high resolution is allowing us to get a clear image so that when we come to providing strategic guidance and solutions of defense, and also even working on these, take down that Fritz, it allows us to be much more effective. So >>One of the things that you said in the beginning was we talked about the increase in ransomware from last year to this year. You said, I don't think that we've hit that, that ceiling yet, but are we at an inflection points, the data showing that we're at an inflection point here with being able to get ahead of this? >>Yeah, I, I, I would like to believe so. Um, it, there is still a lot of work to be done. Unfortunately, if we look at, you know, there is a, a recent report put out by the department of justice in the S saying that, you know, the chance of, uh, criminal, uh, to be committing a crime, but to be caught in the U S is somewhere between 55 to 60%, the same chance for a cyber criminal lies less than 1% above 0.5%. And that's the bad news. The good news is we are making progress and sending messages back and seeing results. But I think there's a long road ahead. So, um, you know, there there's a lot of work to be done. We're heading in the right direction. But like I said, they say, it's not just about that. It's everyone has, has their role in this all the way down to organizations and end users. If they're doing their part and making their networks more resilient through this, through all the, you know, increasing their security stack and strategy, um, that is also really going to stop the, you know, really ultimately the profiteering, uh, that, that wave, you know, cause that continues to build too. So it's, it's a multi-stakeholder effort and I believe we are, we are getting there, but I continue to still, uh, you know, I continue to expect the ransomware wave to build. In the meantime, >>On the end user front, that's always one of the vectors that we talk about it's people, right? It's there's so there's so much sophistication in these attacks that even security folks and experts are nearly fooled by them. What are some of the things that you're saying that governments are taking action on some recent announcements from the white house, but other organizations like Interpol, the world, economic forum, cyber crime unit, what are some of the things that governments are doing that you're seeing that as really advantageous here for the good guys? >>Yeah, so absolutely. This is all about collaboration. Governments are really focused on public private sector collaboration. Um, so we've seen this across the board, uh, with 40 guard labs, we're on the forefront with this, and it's really exciting to see that it's great. Uh, there, there, there's always been a lot of will work together, but we're starting to see action now. Right. Um, Interpol is a great example. They recently this year held a high level forum on ransomware. I was actually spoken was part of that forum as well too. And the takeaways from that event were that we, this was a message to the world, that public private sector we need. They actually called ransomware a pandemic, which is what I've referred to it as before in itself as well too, because it is becoming that much of a problem and that we need to work together to be able to create action, action action against this measure, success become more strategic. >>The world economic forum, uh, were, were, uh, leading a project called the partnership against cyber crime threat map project. And this is to identify not just all this stuff we talked about in the threat landscape report, but also looking at, um, you know, things like how many different ransomware gangs are there out there. Uh, what are their money laundering networks look like? It's that side of the side of the supply chains of apple so that we can work together to actually take down those efforts. But it really is about this collaborative action that's happening and it's, um, innovation and there's R and D behind this as well. That's coming to the table to be able to make, you know, make it impactful. >>So it sounds to me like ransomware is no longer a for any organization in any, any industry you were talking about the expansion of verticals, it's no longer a, if this happens to us, but a matter of when and how do we actually prepare to remediate prevent any damage? Yeah, >>Absolutely. How do we prepare? The other thing is that there's a lot of, um, you know, with just the nature of, of, of cyber, there's a lot of, uh, connectivity. There's a lot of different, uh, it's not just always siloed attacks. Right? We saw that with colonial obviously this year where you have the talks on, on it that can affect consumers right now to consumers. Right. And so for that very reason, um, everybody's infected in this, uh, it, it truly is a pandemic, I believe on its own. Uh, but the good news is there's a lot of smart people, uh, on the good side and, you know, that's what gets me excited. Like I said, we're working with a lot of these initiatives and like I said, some of those examples I called up before, we're actually starting to see measurable progress against this as well. >>That's good. Well, never adult day, I'm sure. In your world, any thing that you think when we talk about this again, in a few more months of the second half of 2021, anything that, that you predict crystal ball wise that we're going to see? >>Yeah. I think that we're going to continue to see more of the, I mean, ransomware, absolutely. More of the targeted attacks. That's been a shift this year that we've seen. Right. So instead of just trying to infect everybody for ransom, but as an example of going after some of these new, um, you know, high profile targets, I think we're going to continue to see that happening from there. Add some more side on, on, and because of that, the average costs of these data breaches, I think they're going to continue to increase. Um, they had already did, uh, in, uh, 20, uh, 2021, as an example, if we look at the cost of the data breach report, it's gone up to about $5 million us on average, I think that's going to continue to increase as well too. And then the other thing too, is I think that we're going to start to see more, um, more, more action on the good side. Like we talked about, there was already a record amount of take downs that have happened five take downs that happened in January. Um, there were, uh, arrests made to these business partners that was also new. So I'm expecting to see a lot more of that coming out, uh, uh, towards the end of the year, too. >>So as the challenges persist, so do the good things that are coming out of this. They're working folks go to get this first half 2021 global threat landscape. What's the URL that they can go to. >>Yeah, you can check it all, all of our updates and blogs, including the threat landscape reports on blog about 40 nine.com under our threat research category. >>Excellent. I read that blog. It's fantastic. Derek, always a pleasure to talk to you. Thanks for breaking this down for us showing what's going on. Both the challenging things, as well as the good news. I look forward to our next conversation. >>Absolutely. It's great. Chatting with you again, Lisa. Thanks. >>Likewise for Derek manky. I'm Lisa Martin. You're watching this cube conversation.

Published Date : Aug 31 2021

SUMMARY :

the chief security insights and global threat alliances at 40 guard labs. So then, uh, uh, a lot of stuff's happened since we last talked. One of the things that was really surprising from this year's global threat landscape report is a 10 uh, December of 2020 up until then we saw relatively low, One of the things that we saw last year, this time was that attackers had shifted their focus away from enterprise So first of all, again, this is a kill chain that we talk about. So they're doing new social engineering Lewis pretending to be human resource departments, uh, Well, the home device we use is proliferate. So, so a lot of that activity is going to the MSSP, uh, angle, like I said, We know that the volume is increasing. It's, it's, it's a combination of this kind of perfect storm as we call it. It also forces the attackers to it slows Hit me with the good news Derek. Uh, it's still on our radar, but immediately after that takedown, it literally dropped to half of the activity. So we are hitting them where it hurts. What do you mean by that? It's not just talking about the why we know there's It's a brand new look on the, these a fresh look, but it's this high One of the things that you said in the beginning was we talked about the increase in ransomware from last year to this year. of justice in the S saying that, you know, the chance of, uh, criminal, uh, to be committing On the end user front, that's always one of the vectors that we talk about it's people, right? because it is becoming that much of a problem and that we need to work together to be able to create action, And this is to identify not just all this stuff we talked about in the threat landscape uh, on the good side and, you know, that's what gets me excited. anything that, that you predict crystal ball wise that we're going to see? So I'm expecting to see a lot more of that coming out, uh, uh, So as the challenges persist, so do the good things that are coming out of this. Yeah, you can check it all, all of our updates and blogs, including the threat landscape reports on blog about 40 nine.com under Both the challenging things, as well as the good news. Chatting with you again, Lisa. I'm Lisa Martin.

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>>Welcome >>back to HP discover 2021. My name is Dave Volonte and you're watching the cubes virtual coverage of discover 21 we're excited to welcome back our wa Kadoura, She's the vice president and worldwide go to market leader for HP. Es smoking hot. Green Lake Cloud services are welcome back to the cube. Good to see you again. >>Thank you for having me to be with you. >>So talk about how your products and services are supporting customer transformations. I'm interested in the experience that everybody has been dreaming about describe how you're giving your customer that competitive advantage. If you've got any examples, that would be awesome. >>Yeah, you got it. Um, I think as we heard Antonio say the cloud is an experience, not a destination, right? And what we're doing with Green Lake is bringing those cloud capabilities and the cloud experience to our customers. You know, we like to say co locations, data center and edge of course. So this is the cloud on prem. And so rather than forcing customers to only have to go up to cloud to get modern cloud capabilities or the benefits of things like, you know, pay as you go for consumption, et cetera. You know, cloud native capabilities like containers, leveraging, kubernetes. We now bring all of that to Green Lake and to our customers. Edge locations and co locations and data centers. We've been able to dramatically transform many of our customers businesses. Right? And you'll probably see it discover some of those examples come to life. For example, Care Stream, who is, you know, in the electronic medical imaging world, Right? They have all of the X ray equipment that capture x rays and different sort of diagnostics for patients. Um and we worked with them to not only craft a ml solution to better read and diagnose these images, um but also all of the underlying infrastructure with the HP Green Lake Ml ops platform that allows them to instantly leverage the capabilities of machine learning and the infrastructure to go with it. >>And so tell me, so, how is it resonating with customers? What you're out there, talking to customers all the time? What are they >>telling you? You know, I think what our customers appreciate about HP Green Lake is it's not sort of look, it's either all on prem in my data center and I have to fully manage it, build it, implement it, take care of it or it's fully public cloud. I have little control and basically I get whatever the public cloud gives me right. Hp Green leg gives our customers the flexibility and control that they require. Right. And so you can think of many use cases where customers have a need to have the compute storage sort of processing need to happen closer to where their data and apps live. Um and so for that exact reason our customers love the flexibility, right? Cloud one, Dato was public cloud. Cloud to Dato I think is the cloud that comes to our customers at their convenience. And to me, you know what I tell C I O S and C T O S and sort of other lines of business leaders when I meet with them is you shouldn't be forced to have to take your data and apps elsewhere to get the transformation that you need. We want to be able to bring that directly to our customers. >>Of course, a lot of the transformation is around data. We love talking about data on the cube and it's funny, I mean we talked about big data last decade. We don't use that term much anymore. Uh It was kind of overhyped but as as often times as the case may be in the early days it's overhyped but then it's under hyped when it actually starts to kick in. And I feel like we're entering a new age of data. And insights with the ascendancy of machine learning and ai what does this mean from H. P. S. Perspective and what our customers telling you that it means for them. >>Yeah no data. I think we often hear data is the new currency writes the new gold. Um You know we've heard uh Antonio even say things like look data could even become something that maybe over time companies start to put some kind of value on their balance sheet. Behind right the same way that maybe brands represented this value on a balance sheet. Um effectively what's happened with data is a lot of people have a lot of data but there's not been a lot of ability to extract insights from data. Right? And I think this is the new revolution that we're all undergoing is we finally have the modern analytics tools to actually turn the data into insights and what we bring to the table from an HPD perspective is the fact that we have the best infrastructure. We obviously now have the cloud capabilities mixed in with our data fabric or container platform, our machine learning operations platform to then be able to process that data again, integrated with many of the great I SV partners that we have on the data side allow our customers to turn that into real insights for their business. And effectively data is becoming a huge competitive advantage. Right? I think many of us are you know, leveraging some, you know, pretty interesting tools or gadgets these days, right? Like I wear one of those, you know, sleep brings, you can imagine a company like that in the future that's able to collect so much data from the folks that purchase their products. Then being able to give us insights about, you know, where is the best zip code that, you know, people get the most amount of sleep in or you know, which zip codes are the healthiest and you know, the United States or countries, et cetera. Um but data really is becoming um you know, a competitive advantage. And one of the things that we care most about at HP is also using it as a force for good and making sure that there is a sort of ethical ai capability. >>That's a great message and very important one. And and it's interesting you're saying about data and the value how well it's clearly it's clearly being valued in terms of companies market caps. I mean it's it's it's you know, maybe it's not the balance yet, but it's on the income statement in terms of data products and data services that that's happening. So we'll see if Antonio's right in the next, you know, several years. But so let's talk more about the specific data challenges that you're solving for your customers. They talk about silos, they talk about they haven't got as much value out of their data initiatives as they wanted to. What are they telling you? Are there challenges and how are you approaching it? >>Yeah, I think, you know, um data's everywhere right. The ability for customers to store the right amount of data is a huge challenge because obviously there's, you know, a huge cost associated with collecting, keeping cleansing processing, you know, all the way to sort of analyzing your data. There tends to be a ton of data silos, right? So customers are looking for a common data fabric that they can then process their data sources across and then be able to sort of tap into that data from an analytics perspective. So much of the technology again that we're focused on is be able to store the data right, Our data fabric layer with his moral right being able to process that data capture that data and then allow the analytics tools to then harness the power of that data and turn that into real business insights for our customers. Um Every customer that I have spoken to, you know whether their financial services, you know, you can imagine the big financial services. I mean they've got you know, just bazillions of pockets of data everywhere and you know, the real sort of a challenge for them is how do I build a common data platform that allows me to tap into that data in effective ways for my business users? >>You talk a little bit about how you're changing the way you're providing solutions? Maybe maybe you could contrast it with the way HP has done in the past, because I think that's important when you, when you think about, you talk a lot about green lake and as a service, but if the products are still, you know, kind of boxes and Luns and, and gigahertz and ports, then, you know, that's that's a dis continuity. So what's changed from the past and how are you feeding into the way customers are transforming their business and supporting their outcomes? >>That's exactly right. You know, at some point in time, right. If you think maybe 10 or 20 years back, it used to be very much about the infrastructure for hp. What's exciting about what we're doing differently for our customers is look, we have the best infrastructure in the business, right. Hp has been doing this you no longer than anyone has probably almost 60 years now. Um but being able to vertically integrate right, move up in that value change so that our customers can get more complete solutions is the more interesting part for our customers. Our customers love our technology, Yes, the gigahertz and the speeds and feeds all of that do matter because they, you know, make for some very powerful infrastructure. However, what makes it easier is the fact that we are building platform stacks on top of that hardware, um that help abstract away the complexity of that infrastructure and the ability to use it far more seamlessly. Um and then if you think about it, we of course have also one of the most advanced services organizations. So being able to leverage our services capabilities, our platform capabilities on top of that hardware, again, deliver it back to our customers In a consumption model, which they've become two X, which they've come to expect from a cloud model. Um and then surrounded by a very rich ecosystem of partners. And we're talking about system Integrators that now have capabilities on helping our customers run their Green Lake environments. We're talking about I. S. V. S. Right? So software stacks and platforms that fully integrate with the Green Lake platform for completely seamless solutions. Um as well as channel Partners and global distributors. So I think that's where we can truly deliver the ultimate end to end solution. It's not just the hardware, right? But it's being complemented with the right services being complemented with the right platform capabilities, the software integrations to deliver that workload that the customer expects. >>And partners, they gotta they gotta place bets, they gonna put resources time money in a line, their resources with with their their partners and their suppliers like HP. So when they ask you, hey, okay. Hp. Tell me or well, what's your overall strategy? Why is it compelling and why do you give me competitive advantage relative to some of your peers in the industry? >>Yeah, I think what, you know, partners are going to be most excited about is the openness of the platform, right? Being able to allow our partners to leverage Green Lake Central with open API so that they can integrate some of their own technologies into our platform. Uh the ability to allow them to also layer in their own um managed services on top of the platform is key. Um And of course being able to build sort of these win win solutions with the system Integrators, right. The system Integrators have some fantastic capabilities all the way from an application development, all the way down to the infrastructure management and data center delivery centers that they have. And so leveraging HP Green Lake um really helps them have access to core technologies that they need to deliver these solutions. >>I wonder if I could take a little sort of side road here and ask you because so many changes going on HP itself is transforming your customers are transforming the pandemic has accelerated all these transformations. Can you talk a little bit about how you've transformed go to market specifically in the context of of as a service? I mean that had to be quite a change for you guys. >>Yeah, no, go to market transformations in support of sort of moving from traditional go to markets right to call, go to markets or significant. Um They required us to really think through what does delivering as a service solutions mean for our direct sales force? What does it mean for our partners and their transformations and being able to support as a service solutions? Um for HP specifically, it also means um thinking about our customer outcomes, not just our ability to ship them, you know, the requisite hardware and say, look, once it's left our dog, our job is done right. It really takes our obligation all the way to the customer using the technology on a day by day basis, as well as supporting them in making sure that everything from implementation to set up to the ongoing monitoring operations of the technology is working for them in the way that they expect in an as a service way, right? We don't expect them to operate it. We don't expect them to, you know, do anything more than pick up the phone and call us if something doesn't go as planned. >>And how about your sellers and your partners? How did they respond? I mean you just wake up one day is okay guys, here we go, new compensation scheme, new way to sell new way to market that that took some thought in some time. And where are you in that journey? >>That's right. And I always say, you know, if you expect people to wake up one day and be transformed, right? You're kidding yourself. Um So everything from sort of the way that we think about our customers use cases, right? And empowering our sellers to understand the outcomes that our customers expect and demand from us to things like compensation too. You know, the partner rebate program that we leverage through the channel partners in order to give them the right incentives to also allow them to make the right investments to support Green Lake. Um, you know, we've all, you know, HP has a fairly significant field sales and solution team and so not thinking about this only as a single person that represents Green Lake, but looking at our capabilities across the board, right. We have fantastic advisory consultants on the ground with phds and data science. We have folks that understand, you know, high performance computing, so making sure that we're embedding the expertise in all of the right personas that support our customers, not just from a calm perspective, but also from an understanding of the end to end solutions that we're bringing to those markets. >>So what gets you stoked in the morning, you get out of bed and you're like, okay, I'm gonna go attack the world. What are you most excited about for H P E and his future? >>You know, it's, there's so much happening right now in this sort of cloud world. Right? Um to me the most exciting portion is the fact that given that we've now introduced on prem cloud to the world, our ability to ship new services and new capabilities, um, but also do that via a very rich partner ecosystem honestly is what probably has me most excited. This is no longer the age of go at it alone, Right. So not only are engineering and product teams hard at work in the engine room producing, you know, capabilities at sort of lightening fast speeds, but it's also our ability to partner, uh you know, whether it's with platform providers, you know, software providers or, you know, system Integrators and services providers, that ecosystem is starting to come together to deliver highly meaningful solutions to our customers and all in a very open way. Um, the number one thing that I personally care about is that our customers never feel like they are being locked in or that they are sort of being forced to have to give up certain levels of capabilities. We want to give them the best of what's out there and allow them to then have that flexibility in their solution. >>And one of the challenges, of course with virtual events is you don't have the hallway track. You know, somebody can't say, hey, have you seen that IOT zone? It's amazing. They got all these robots going around. But so what, what would you say that people should be focused on the discovery maybe things that you want to call out specific highlights or segments that you think are relevant? >>Yeah, there's gonna be a ton of fantastic stuff I think, um you know, really looking for that edge to cloud strategy, um that we're gonna be spending a lot of time talking about um looking at some of our vertical workload solutions, right. We're gonna be talking about quite a few from electronic health care records to payment solutions. Um and many more I think depending on what folks are interested in, there's gonna be something for everyone. Um Project Aurora, which now starts to announce our new security capabilities. Um, you know, the zero trust capabilities that we're delivering um is probably interesting to a lot of our customers, so lots of exciting things coming and I'm excited for our customers to check this out. >>No doubt that's a hot topic. Especially given what's been happening the news these past several months. All right, well, thanks so much for coming back in. The cube is great to see you hopefully face to face next time. >>I sure hope so. Thanks so much for having me. >>It's our pleasure. And thank you for watching and thank you for being with us and our ongoing coverage of HPD discovered 2021. This is Dave Volonte. You're watching the cube, The leader and digital tech coverage. >>Yeah.

Published Date : Jun 17 2021

SUMMARY :

Good to see you again. I'm interested in the experience that everybody has been dreaming about describe how you're to get modern cloud capabilities or the benefits of things like, you know, pay as you go for And to me, you know what I tell C I O S and mean from H. P. S. Perspective and what our customers telling you that it means for them. I think many of us are you know, leveraging some, I mean it's it's it's you know, and you know, the real sort of a challenge for them is but if the products are still, you know, kind of boxes and Luns and, and gigahertz of that do matter because they, you know, make for some very powerful infrastructure. Why is it compelling and why do you give me competitive Uh the ability to allow them to also layer in their own um managed services I mean that had to be quite a change not just our ability to ship them, you know, the requisite hardware and say, And where are you in that journey? And I always say, you know, if you expect people to wake up one day and be transformed, So what gets you stoked in the morning, you get out of bed and you're like, okay, I'm gonna go attack the world. but it's also our ability to partner, uh you know, whether it's with platform providers, And one of the challenges, of course with virtual events is you don't have the hallway track. Yeah, there's gonna be a ton of fantastic stuff I think, um you know, The cube is great to see you hopefully face to face next time. I sure hope so. And thank you for watching and thank you for being with us and our ongoing coverage of HPD discovered 2021.

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Arwa Kaddoura v3


 

>>Welcome >>back to HP discover 2021. My name is Dave Volonte and you're watching the cubes virtual coverage of discover 21 we're excited to welcome back our wa Kadoura, She's the vice president and worldwide go to market leader for HP. Es smoking hot. Green Lake Cloud services are welcome back to the cube. Good to see you again. >>Thank you for having me to be with you. >>So talk about how your products and services are supporting customer transformations. I'm interested in the experience that everybody has been dreaming about describe how you're giving your customer that competitive advantage. If you've got any examples, that would be awesome. >>Yeah, you got it. Um, I think as we heard Antonio say the cloud is an experience, not a destination, right? And what we're doing with Green Lake is bringing those cloud capabilities and the cloud experience to our customers. You know, we like to say co locations, data center and edge of course. So this is the cloud on prem. And so rather than forcing customers to only have to go up to cloud to get modern cloud capabilities or the benefits of things like, you know, pay as you go for consumption, et cetera. You know, cloud native capabilities like containers, leveraging, kubernetes. We now bring all of that to Green Lake and to our customers. Edge locations and co locations and data centers. We've been able to dramatically transform many of our customers businesses. Right? And you'll probably see it discover some of those examples come to life. For example, Care Stream, who is, you know, in the electronic medical imaging world, Right? They have all of the X ray equipment that capture x rays and different sort of diagnostics for patients. Um and we worked with them to not only craft a ml solution to better read and diagnose these images, um but also all of the underlying infrastructure with the HP Green Lake Ml ops platform that allows them to instantly leverage the capabilities of machine learning and the infrastructure to go with it. >>And so tell me, so, how is it resonating with customers? What you're out there, talking to customers all the time? What are they >>telling you? You know, I think what our customers appreciate about HP Green Lake is it's not sort of look, it's either all on prem in my data center and I have to fully manage it, build it, implement it, take care of it or it's fully public cloud. I have little control and basically I get whatever the public cloud gives me right. Hp Green leg gives our customers the flexibility and control that they require. Right. And so you can think of many use cases where customers have a need to have the compute storage sort of processing need to happen closer to where their data and apps live. Um and so for that exact reason our customers love the flexibility, right? Cloud one, Dato was public cloud. Cloud to Dato I think is the cloud that comes to our customers at their convenience. And to me, you know what I tell C I O S and C T O S and sort of other lines of business leaders when I meet with them is you shouldn't be forced to have to take your data and apps elsewhere to get the transformation that you need. We want to be able to bring that directly to our customers. >>Of course, a lot of the transformation is around data. We love talking about data on the cube and it's funny, I mean we talked about big data last decade. We don't use that term much anymore. Uh It was kind of overhyped but as as often times as the case may be in the early days it's overhyped but then it's under hyped when it actually starts to kick in. And I feel like we're entering a new age of data. And insights with the ascendancy of machine learning and ai what does this mean from H. P. S. Perspective and what our customers telling you that it means for them. >>Yeah no data. I think we often hear data is the new currency writes the new gold. Um You know we've heard uh Antonio even say things like look data could even become something that maybe over time companies start to put some kind of value on their balance sheet. Behind right the same way that maybe brands represented this value on a balance sheet. Um effectively what's happened with data is a lot of people have a lot of data but there's not been a lot of ability to extract insights from data. Right? And I think this is the new revolution that we're all undergoing is we finally have the modern analytics tools to actually turn the data into insights and what we bring to the table from an HPD perspective is the fact that we have the best infrastructure. We obviously now have the cloud capabilities mixed in with our data fabric or container platform, our machine learning operations platform to then be able to process that data again, integrated with many of the great I SV partners that we have on the data side allow our customers to turn that into real insights for their business. And effectively data is becoming a huge competitive advantage. Right? I think many of us are you know, leveraging some, you know, pretty interesting tools or gadgets these days, right? Like I wear one of those, you know, sleep brings, you can imagine a company like that in the future that's able to collect so much data from the folks that purchase their products. Then being able to give us insights about, you know, where is the best zip code that, you know, people get the most amount of sleep in or you know, which zip codes are the healthiest and you know, the United States or countries, et cetera. Um but data really is becoming um you know, a competitive advantage. And one of the things that we care most about at HP is also using it as a force for good and making sure that there is a sort of ethical ai capability. >>That's a great message and very important one. And and it's interesting you're saying about data and the value how well it's clearly it's clearly being valued in terms of companies market caps. I mean it's it's it's you know, maybe it's not the balance yet, but it's on the income statement in terms of data products and data services that that's happening. So we'll see if Antonio's right in the next, you know, several years. But so let's talk more about the specific data challenges that you're solving for your customers. They talk about silos, they talk about they haven't got as much value out of their data initiatives as they wanted to. What are they telling you? Are there challenges and how are you approaching it? >>Yeah, I think, you know, um data's everywhere right. The ability for customers to store the right amount of data is a huge challenge because obviously there's, you know, a huge cost associated with collecting, keeping cleansing processing, you know, all the way to sort of analyzing your data. There tends to be a ton of data silos, right? So customers are looking for a common data fabric that they can then process their data sources across and then be able to sort of tap into that data from an analytics perspective. So much of the technology again that we're focused on is be able to store the data right, Our data fabric layer with his moral right being able to process that data capture that data and then allow the analytics tools to then harness the power of that data and turn that into real business insights for our customers. Um Every customer that I have spoken to, you know whether their financial services, you know, you can imagine the big financial services. I mean they've got you know, just bazillions of pockets of data everywhere and you know, the real sort of a challenge for them is how do I build a common data platform that allows me to tap into that data in effective ways for my business users? >>You talk a little bit about how you're changing the way you're providing solutions? Maybe maybe you could contrast it with the way HP has done in the past, because I think that's important when you, when you think about, you talk a lot about green lake and as a service, but if the products are still, you know, kind of boxes and Luns and, and gigahertz and ports, then, you know, that's that's a dis continuity. So what's changed from the past and how are you feeding into the way customers are transforming their business and supporting their outcomes? >>That's exactly right. You know, at some point in time, right. If you think maybe 10 or 20 years back, it used to be very much about the infrastructure for hp. What's exciting about what we're doing differently for our customers is look, we have the best infrastructure in the business, right. Hp has been doing this you no longer than anyone has probably almost 60 years now. Um but being able to vertically integrate right, move up in that value change so that our customers can get more complete solutions is the more interesting part for our customers. Our customers love our technology, Yes, the gigahertz and the speeds and feeds all of that do matter because they, you know, make for some very powerful infrastructure. However, what makes it easier is the fact that we are building platform stacks on top of that hardware, um that help abstract away the complexity of that infrastructure and the ability to use it far more seamlessly. Um and then if you think about it, we of course have also one of the most advanced services organizations. So being able to leverage our services capabilities, our platform capabilities on top of that hardware, again, deliver it back to our customers In a consumption model, which they've become two X, which they've come to expect from a cloud model. Um and then surrounded by a very rich ecosystem of partners. And we're talking about system Integrators that now have capabilities on helping our customers run their Green Lake environments. We're talking about I. S. V. S. Right? So software stacks and platforms that fully integrate with the Green Lake platform for completely seamless solutions. Um as well as channel Partners and global distributors. So I think that's where we can truly deliver the ultimate end to end solution. It's not just the hardware, right? But it's being complemented with the right services being complemented with the right platform capabilities, the software integrations to deliver that workload that the customer expects. >>And partners, they gotta they gotta place bets, they gonna put resources time money in a line, their resources with with their their partners and their suppliers like HP. So when they ask you, hey, okay. Hp. Tell me or well, what's your overall strategy? Why is it compelling and why do you give me competitive advantage relative to some of your peers in the industry? >>Yeah, I think what, you know, partners are going to be most excited about is the openness of the platform, right? Being able to allow our partners to leverage Green Lake Central with open API so that they can integrate some of their own technologies into our platform. Uh the ability to allow them to also layer in their own um managed services on top of the platform is key. Um And of course being able to build sort of these win win solutions with the system Integrators, right. The system Integrators have some fantastic capabilities all the way from an application development, all the way down to the infrastructure management and data center delivery centers that they have. And so leveraging HP Green Lake um really helps them have access to core technologies that they need to deliver these solutions. >>I wonder if I could take a little sort of side road here and ask you because so many changes going on HP itself is transforming your customers are transforming the pandemic has accelerated all these transformations. Can you talk a little bit about how you've transformed go to market specifically in the context of of as a service? I mean that had to be quite a change for you guys. >>Yeah, no, go to market transformations in support of sort of moving from traditional go to markets right to call, go to markets or significant. Um They required us to really think through what does delivering as a service solutions mean for our direct sales force? What does it mean for our partners and their transformations and being able to support as a service solutions? Um for HP specifically, it also means um thinking about our customer outcomes, not just our ability to ship them, you know, the requisite hardware and say, look, once it's left our dog, our job is done right. It really takes our obligation all the way to the customer using the technology on a day by day basis, as well as supporting them in making sure that everything from implementation to set up to the ongoing monitoring operations of the technology is working for them in the way that they expect in an as a service way, right? We don't expect them to operate it. We don't expect them to, you know, do anything more than pick up the phone and call us if something doesn't go as planned. >>And how about your sellers and your partners? How did they respond? I mean you just wake up one day is okay guys, here we go, new compensation scheme, new way to sell new way to market that that took some thought in some time. And where are you in that journey? >>That's right. And I always say, you know, if you expect people to wake up one day and be transformed, right? You're kidding yourself. Um So everything from sort of the way that we think about our customers use cases, right? And empowering our sellers to understand the outcomes that our customers expect and demand from us to things like compensation too. You know, the partner rebate program that we leverage through the channel partners in order to give them the right incentives to also allow them to make the right investments to support Green Lake. Um, you know, we've all, you know, HP has a fairly significant field sales and solution team and so not thinking about this only as a single person that represents Green Lake, but looking at our capabilities across the board, right. We have fantastic advisory consultants on the ground with phds and data science. We have folks that understand, you know, high performance computing, so making sure that we're embedding the expertise in all of the right personas that support our customers, not just from a calm perspective, but also from an understanding of the end to end solutions that we're bringing to those markets. >>So what gets you stoked in the morning, you get out of bed and you're like, okay, I'm gonna go attack the world. What are you most excited about for H P E and his future? >>You know, it's, there's so much happening right now in this sort of cloud world. Right? Um to me the most exciting portion is the fact that given that we've now introduced on prem cloud to the world, our ability to ship new services and new capabilities, um, but also do that via a very rich partner ecosystem honestly is what probably has me most excited. This is no longer the age of go at it alone, Right. So not only are engineering and product teams hard at work in the engine room producing, you know, capabilities at sort of lightening fast speeds, but it's also our ability to partner, uh you know, whether it's with platform providers, you know, software providers or, you know, system Integrators and services providers, that ecosystem is starting to come together to deliver highly meaningful solutions to our customers and all in a very open way. Um, the number one thing that I personally care about is that our customers never feel like they are being locked in or that they are sort of being forced to have to give up certain levels of capabilities. We want to give them the best of what's out there and allow them to then have that flexibility in their solution. >>And one of the challenges, of course with virtual events is you don't have the hallway track. You know, somebody can't say, hey, have you seen that IOT zone? It's amazing. They got all these robots going around. But so what, what would you say that people should be focused on the discovery maybe things that you want to call out specific highlights or segments that you think are relevant? >>Yeah, there's gonna be a ton of fantastic stuff I think, um you know, really looking for that edge to cloud strategy, um that we're gonna be spending a lot of time talking about um looking at some of our vertical workload solutions, right. We're gonna be talking about quite a few from electronic health care records to payment solutions. Um and many more I think depending on what folks are interested in, there's gonna be something for everyone. Um Project Aurora, which now starts to announce our new security capabilities. Um, you know, the zero trust capabilities that we're delivering um is probably interesting to a lot of our customers, so lots of exciting things coming and I'm excited for our customers to check this out. >>No doubt that's a hot topic. Especially given what's been happening the news these past several months. All right, well, thanks so much for coming back in. The cube is great to see you hopefully face to face next time. >>I sure hope so. Thanks so much for having me. >>It's our pleasure. And thank you for watching and thank you for being with us and our ongoing coverage of HPD discovered 2021. This is Dave Volonte. You're watching the cube, The leader and digital tech coverage. >>Yeah.

Published Date : Jun 15 2021

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Good to see you again. I'm interested in the experience that everybody has been dreaming about describe how you're to get modern cloud capabilities or the benefits of things like, you know, pay as you go for And to me, you know what I tell C I O S and mean from H. P. S. Perspective and what our customers telling you that it means for them. I think many of us are you know, leveraging some, I mean it's it's it's you know, and you know, the real sort of a challenge for them is but if the products are still, you know, kind of boxes and Luns and, and gigahertz of that do matter because they, you know, make for some very powerful infrastructure. Why is it compelling and why do you give me competitive Uh the ability to allow them to also layer in their own um managed services I mean that had to be quite a change not just our ability to ship them, you know, the requisite hardware and say, And where are you in that journey? And I always say, you know, if you expect people to wake up one day and be transformed, So what gets you stoked in the morning, you get out of bed and you're like, okay, I'm gonna go attack the world. but it's also our ability to partner, uh you know, whether it's with platform providers, And one of the challenges, of course with virtual events is you don't have the hallway track. Yeah, there's gonna be a ton of fantastic stuff I think, um you know, The cube is great to see you hopefully face to face next time. I sure hope so. And thank you for watching and thank you for being with us and our ongoing coverage of HPD discovered 2021.

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Breaking Analysis: Chasing Snowflake in Database Boomtown


 

(upbeat music) >> From theCUBE studios in Palo Alto, in Boston bringing you data-driven insights from theCUBE and ETR. This is braking analysis with Dave Vellante. >> Database is the heart of enterprise computing. The market is both exploding and it's evolving. The major force is transforming the space include Cloud and data, of course, but also new workloads, advanced memory and IO capabilities, new processor types, a massive push towards simplicity, new data sharing and governance models, and a spate of venture investment. Snowflake stands out as the gold standard for operational excellence and go to market execution. The company has attracted the attention of customers, investors, and competitors and everyone from entrenched players to upstarts once in the act. Hello everyone and welcome to this week's Wikibon CUBE Insights powered by ETR. In this breaking analysis, we'll share our most current thinking on the database marketplace and dig into Snowflake's execution. Some of its challenges and we'll take a look at how others are making moves to solve customer problems and try to get a piece of the growing database pie. Let's look at some of the factors that are driving market momentum. First, customers want lower license costs. They want simplicity. They want to avoid database sprawl. They want to run anywhere and manage new data types. These needs often are divergent and they pull vendors and technologies in different direction. It's really hard for any one platform to accommodate every customer need. The market is large and it's growing. Gardner has it at around 60 to 65 billion with a CAGR of somewhere around 20% over the next five years. But the market, as we know it is being redefined. Traditionally, databases have served two broad use cases, OLTP or transactions and reporting like data warehouses. But a diversity of workloads and new architectures and innovations have given rise to a number of new types of databases to accommodate all these diverse customer needs. Many billions have been spent over the last several years in venture money and it continues to pour in. Let me just give you some examples. Snowflake prior to its IPO, raised around 1.4 billion. Redis Labs has raised more than 1/2 billion dollars so far, Cockroach Labs, more than 350 million, Couchbase, 250 million, SingleStore formerly MemSQL, 238 million, Yellowbrick Data, 173 million. And if you stretch the definition of database a little bit to including low-code or no-code, Airtable has raised more than 600 million. And that's by no means a complete list. Now, why is all this investment happening? Well, in a large part, it's due to the TAM. The TAM is huge and it's growing and it's being redefined. Just how big is this market? Let's take a look at a chart that we've shown previously. We use this chart to Snowflakes TAM, and it focuses mainly on the analytics piece, but we'll use it here to really underscore the market potential. So the actual database TAM is larger than this, we think. Cloud and Cloud-native technologies have changed the way we think about databases. Virtually 100% of the database players that they're are in the market have pivoted to a Cloud first strategy. And many like Snowflake, they're pretty dogmatic and have a Cloud only strategy. Databases has historically been very difficult to manage, they're really sensitive to latency. So that means they require a lot of tuning. Cloud allows you to throw virtually infinite resources on demand and attack performance problems and scale very quickly, minimizing the complexity and tuning nuances. This idea, this layer of data as a service we think of it as a staple of digital transformation. Is this layer that's forming to support things like data sharing across ecosystems and the ability to build data products or data services. It's a fundamental value proposition of Snowflake and one of the most important aspects of its offering. Snowflake tracks a metric called edges, which are external connections in its data Cloud. And it claims that 15% of its total shared connections are edges and that's growing at 33% quarter on quarter. This notion of data sharing is changing the way people think about data. We use terms like data as an asset. This is the language of the 2010s. We don't share our assets with others, do we? No, we protect them, we secure or them, we even hide them. But we absolutely don't want to share those assets but we do want to share our data. I had a conversation recently with Forrester analyst, Michelle Goetz. And we both agreed we're going to scrub data as an asset from our phrasiology. Increasingly, people are looking at sharing as a way to create, as I said, data products or data services, which can be monetized. This is an underpinning of Zhamak Dehghani's concept of a data mesh, make data discoverable, shareable and securely governed so that we can build data products and data services that can be monetized. This is where the TAM just explodes and the market is redefining. And we think is in the hundreds of billions of dollars. Let's talk a little bit about the diversity of offerings in the marketplace. Again, databases used to be either transactional or analytic. The bottom lines and top lines. And this chart here describe those two but the types of databases, you can see the middle of mushrooms, just looking at this list, blockchain is of course a specialized type of database and it's also finding its way into other database platforms. Oracle is notable here. Document databases that support JSON and graph data stores that assist in visualizing data, inference from multiple different sources. That's is one of the ways in which adtech has taken off and been so effective. Key Value stores, log databases that are purpose-built, machine learning to enhance insights, spatial databases to help build the next generation of products, the next automobile, streaming databases to manage real time data flows and time series databases. We might've missed a few, let us know if you think we have, but this is a kind of pretty comprehensive list that is somewhat mind boggling when you think about it. And these unique requirements, they've spawned tons of innovation and companies. Here's a small subset on this logo slide. And this is by no means an exhaustive list, but you have these companies here which have been around forever like Oracle and IBM and Teradata and Microsoft, these are the kind of the tier one relational databases that have matured over the years. And they've got properties like atomicity, consistency, isolation, durability, what's known as ACID properties, ACID compliance. Some others that you may or may not be familiar with, Yellowbrick Data, we talked about them earlier. It's going after the best price, performance and analytics and optimizing to take advantage of both hybrid installations and the latest hardware innovations. SingleStore, as I said, formerly known as MemSQL is a very high end analytics and transaction database, supports mixed workloads, extremely high speeds. We're talking about trillions of rows per second that could be ingested in query. Couchbase with hybrid transactions and analytics, Redis Labs, open source, no SQL doing very well, as is Cockroach with distributed SQL, MariaDB with its managed MySQL, Mongo and document database has a lot of momentum, EDB, which supports open source Postgres. And if you stretch the definition a bit, Splunk, for log database, why not? ChaosSearch, really interesting startup that leaves data in S-3 and is going after simplifying the ELK stack, New Relic, they have a purpose-built database for application performance management and we probably could have even put Workday in the mix as it developed a specialized database for its apps. Of course, we can't forget about SAP with how not trying to pry customers off of Oracle. And then the big three Cloud players, AWS, Microsoft and Google with extremely large portfolios of database offerings. The spectrum of products in this space is very wide, with you've got AWS, which I think we're up to like 16 database offerings, all the way to Oracle, which has like one database to do everything not withstanding MySQL because it owns MySQL got that through the Sun Acquisition. And it recently, it made some innovations there around the heat wave announcement. But essentially Oracle is investing to make its database, Oracle database run any workload. While AWS takes the approach of the right tool for the right job and really focuses on the primitives for each database. A lot of ways to skin a cat in this enormous and strategic market. So let's take a look at the spending data for the names that make it into the ETR survey. Not everybody we just mentioned will be represented because they may not have quite the market presence of the ends in the survey, but ETR that capture a pretty nice mix of players. So this chart here, it's one of the favorite views that we like to share quite often. It shows the database players across the 1500 respondents in the ETR survey this past quarter and it measures their net score. That's spending momentum and is shown on the vertical axis and market share, which is the pervasiveness in the data set is on the horizontal axis. The Snowflake is notable because it's been hovering around 80% net score since the survey started picking them up. Anything above 40%, that red line there, is considered by us to be elevated. Microsoft and AWS, they also stand out because they have both market presence and they have spending velocity with their platforms. Oracle is very large but it doesn't have the spending momentum in the survey because nearly 30% of Oracle installations are spending less, whereas only 22% are spending more. Now as a caution, this survey doesn't measure dollar spent and Oracle will be skewed toward the big customers with big budgets. So you got to consider that caveat when evaluating this data. IBM is in a similar position although its market share is not keeping up with Oracle's. Google, they've got great tech especially with BigQuery and it has elevated momentum. So not a bad spot to be in although I'm sure it would like to be closer to AWS and Microsoft on the horizontal axis, so it's got some work to do there. And some of the others we mentioned earlier, like MemSQL, Couchbase. As shown MemSQL here, they're now SingleStore. Couchbase, Reddis, Mongo, MariaDB, all very solid scores on the vertical axis. Cloudera just announced that it was selling to private equity and that will hopefully give it some time to invest in this platform and get off the quarterly shot clock. MapR was acquired by HPE and it's part of HPE's Ezmeral platform, their data platform which doesn't yet have the market presence in the survey. Now, something that is interesting in looking at in Snowflakes earnings last quarter, is this laser focused on large customers. This is a hallmark of Frank Slootman and Mike Scarpelli who I know they don't have a playbook but they certainly know how to go whale hunting. So this chart isolates the data that we just showed you to the global 1000. Note that both AWS and Snowflake go up higher on the X-axis meaning large customers are spending at a faster rate for these two companies. The previous chart had an end of 161 for Snowflake, and a 77% net score. This chart shows the global 1000, in the end there for Snowflake is 48 accounts and the net score jumps to 85%. We're not going to show it here but when you isolate the ETR data, nice you can just cut it, when you isolate it on the fortune 1000, the end for Snowflake goes to 59 accounts in the data set and Snowflake jumps another 100 basis points in net score. When you cut the data by the fortune 500, the Snowflake N goes to 40 accounts and the net score jumps another 200 basis points to 88%. And when you isolate on the fortune 100 accounts is only 18 there but it's still 18, their net score jumps to 89%, almost 90%. So it's very strong confirmation that there's a proportional relationship between larger accounts and spending momentum in the ETR data set. So Snowflakes large account strategy appears to be working. And because we think Snowflake is sticky, this probably is a good sign for the future. Now we've been talking about net score, it's a key measure in the ETR data set, so we'd like to just quickly remind you what that is and use Snowflake as an example. This wheel chart shows the components of net score, that lime green is new adoptions. 29% of the customers in the ETR dataset that are new to Snowflake. That's pretty impressive. 50% of the customers are spending more, that's the forest green, 20% are flat, that's the gray, and only 1%, the pink, are spending less. And 0% zero or replacing Snowflake, no defections. What you do here to get net scores, you subtract the red from the green and you get a net score of 78%. Which is pretty sick and has been sick as in good sick and has been steady for many, many quarters. So that's how the net score methodology works. And remember, it typically takes Snowflake customers many months like six to nine months to start consuming it's services at the contracted rate. So those 29% new adoptions, they're not going to kick into high gear until next year, so that bodes well for future revenue. Now, it's worth taking a quick snapshot at Snowflakes most recent quarter, there's plenty of stuff out there that you can you can google and get a summary but let's just do a quick rundown. The company's product revenue run rate is now at 856 million they'll surpass $1 billion on a run rate basis this year. The growth is off the charts very high net revenue retention. We've explained that before with Snowflakes consumption pricing model, they have to account for retention differently than what a SaaS company. Snowflake added 27 net new $1 million accounts in the quarter and claims to have more than a hundred now. It also is just getting its act together overseas. Slootman says he's personally going to spend more time in Europe, given his belief, that the market is huge and they can disrupt it and of course he's from the continent. He was born there and lived there and gross margins expanded, do in a large part to renegotiation of its Cloud costs. Welcome back to that in a moment. Snowflake it's also moving from a product led growth company to one that's more focused on core industries. Interestingly media and entertainment is one of the largest along with financial services and it's several others. To me, this is really interesting because Disney's example that Snowflake often puts in front of its customers as a reference. And it seems to me to be a perfect example of using data and analytics to both target customers and also build so-called data products through data sharing. Snowflake has to grow its ecosystem to live up to its lofty expectations and indications are that large SIS are leaning in big time. Deloitte cross the $100 million in deal flow in the quarter. And the balance sheet's looking good. Thank you very much with $5 billion in cash. The snarks are going to focus on the losses, but this is all about growth. This is a growth story. It's about customer acquisition, it's about adoption, it's about loyalty and it's about lifetime value. Now, as I said at the IPO, and I always say this to young people, don't buy a stock at the IPO. There's probably almost always going to be better buying opportunities ahead. I'm not always right about that, but I often am. Here's a chart of Snowflake's performance since IPO. And I have to say, it's held up pretty well. It's trading above its first day close and as predicted there were better opportunities than day one but if you have to make a call from here. I mean, don't take my stock advice, do your research. Snowflake they're priced to perfection. So any disappointment is going to be met with selling. You saw that the day after they beat their earnings last quarter because their guidance in revenue growth,. Wasn't in the triple digits, it sort of moderated down to the 80% range. And they pointed, they pointed to a new storage compression feature that will lower customer costs and consequently, it's going to lower their revenue. I swear, I think that that before earnings calls, Scarpelli sits back he's okay, what kind of creative way can I introduce the dampen enthusiasm for the guidance. Now I'm not saying lower storage costs will translate into lower revenue for a period of time. But look at dropping storage prices, customers are always going to buy more, that's the way the storage market works. And stuff like did allude to that in all fairness. Let me introduce something that people in Silicon Valley are talking about, and that is the Cloud paradox for SaaS companies. And what is that? I was a clubhouse room with Martin Casado of Andreessen when I first heard about this. He wrote an article with Sarah Wang, calling it to question the merits of SaaS companies sticking with Cloud at scale. Now the basic premise is that for startups in early stages of growth, the Cloud is a no brainer for SaaS companies, but at scale, the cost of Cloud, the Cloud bill approaches 50% of the cost of revenue, it becomes an albatross that stifles operating leverage. Their conclusion ended up saying that as much as perhaps as much as the back of the napkin, they admitted that, but perhaps as much as 1/2 a trillion dollars in market cap is being vacuumed away by the hyperscalers that could go to the SaaS providers as cost savings from repatriation. And that Cloud repatriation is an inevitable path for large SaaS companies at scale. I was particularly interested in this as I had recently put on a post on the Cloud repatriation myth. I think in this instance, there's some merit to their conclusions. But I don't think it necessarily bleeds into traditional enterprise settings. But for SaaS companies, maybe service now has it right running their own data centers or maybe a hybrid approach to hedge bets and save money down the road is prudent. What caught my attention in reading through some of the Snowflake docs, like the S-1 in its most recent 10-K were comments regarding long-term purchase commitments and non-cancelable contracts with Cloud companies. And the companies S-1, for example, there was disclosure of $247 million in purchase commitments over a five plus year period. And the company's latest 10-K report, that same line item jumped to 1.8 billion. Now Snowflake is clearly managing these costs as it alluded to when its earnings call. But one has to wonder, at some point, will Snowflake follow the example of say Dropbox which Andreessen used in his blog and start managing its own IT? Or will it stick with the Cloud and negotiate hard? Snowflake certainly has the leverage. It has to be one of Amazon's best partners and customers even though it competes aggressively with Redshift but on the earnings call, CFO Scarpelli said, that Snowflake was working on a new chip technology to dramatically increase performance. What the heck does that mean? Is this Snowflake is not becoming a hardware company? So I going to have to dig into that a little bit and find out what that it means. I'm guessing, it means that it's taking advantage of ARM-based processes like graviton, which many ISVs ar allowing their software to run on that lower cost platform. Or maybe there's some deep dark in the weeds secret going on inside Snowflake, but I doubt it. We're going to leave all that for there for now and keep following this trend. So it's clear just in summary that Snowflake they're the pace setter in this new exciting world of data but there's plenty of room for others. And they still have a lot to prove. For instance, one customer in ETR, CTO round table express skepticism that Snowflake will live up to its hype because its success is going to lead to more competition from well-established established players. This is a common theme you hear it all the time. It's pretty easy to reach that conclusion. But my guess is this the exact type of narrative that fuels Slootman and sucked him back into this game of Thrones. That's it for now, everybody. Remember, these episodes they're all available as podcasts, wherever you listen. All you got to do is search braking analysis podcast and please subscribe to series. Check out ETR his website at etr.plus. We also publish a full report every week on wikinbon.com and siliconangle.com. You can get in touch with me, Email is David.vellante@siliconangle.com. You can DM me at DVelante on Twitter or comment on our LinkedIn posts. This is Dave Vellante for theCUBE Insights powered by ETR. Have a great week everybody, be well and we'll see you next time. (upbeat music)

Published Date : Jun 5 2021

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DockerCon2021 Keynote


 

>>Individuals create developers, translate ideas to code, to create great applications and great applications. Touch everyone. A Docker. We know that collaboration is key to your innovation sharing ideas, working together. Launching the most secure applications. Docker is with you wherever your team innovates, whether it be robots or autonomous cars, we're doing research to save lives during a pandemic, revolutionizing, how to buy and sell goods online, or even going into the unknown frontiers of space. Docker is launching innovation everywhere. Join us on the journey to build, share, run the future. >>Hello and welcome to Docker con 2021. We're incredibly excited to have more than 80,000 of you join us today from all over the world. As it was last year, this year at DockerCon is 100% virtual and 100% free. So as to enable as many community members as possible to join us now, 100%. Virtual is also an acknowledgement of the continuing global pandemic in particular, the ongoing tragedies in India and Brazil, the Docker community is a global one. And on behalf of all Dr. Khan attendees, we are donating $10,000 to UNICEF support efforts to fight the virus in those countries. Now, even in those regions of the world where the pandemic is being brought under control, virtual first is the new normal. It's been a challenging transition. This includes our team here at Docker. And we know from talking with many of you that you and your developer teams are challenged by this as well. So to help application development teams better collaborate and ship faster, we've been working on some powerful new features and we thought it would be fun to start off with a demo of those. How about it? Want to have a look? All right. Then no further delay. I'd like to introduce Youi Cal and Ben, gosh, over to you and Ben >>Morning, Ben, thanks for jumping on real quick. >>Have you seen the email from Scott? The one about updates and the docs landing page Smith, the doc combat and more prominence. >>Yeah. I've got something working on my local machine. I haven't committed anything yet. I was thinking we could try, um, that new Docker dev environments feature. >>Yeah, that's cool. So if you hit the share button, what I should do is it will take all of your code and the dependencies and the image you're basing it on and wrap that up as one image for me. And I can then just monitor all my machines that have been one click, like, and then have it side by side, along with the changes I've been looking at as well, because I was also having a bit of a look and then I can really see how it differs to what I'm doing. Maybe I can combine it to do the best of both worlds. >>Sounds good. Uh, let me get that over to you, >>Wilson. Yeah. If you pay with the image name, I'll get that started up. >>All right. Sen send it over >>Cheesy. Okay, great. Let's have a quick look at what you he was doing then. So I've been messing around similar to do with the batter. I've got movie at the top here and I think it looks pretty cool. Let's just grab that image from you. Pick out that started on a dev environment. What this is doing. It's just going to grab the image down, which you can take all of the code, the dependencies only get brunches working on and I'll get that opened up in my idea. Ready to use. It's a here close. We can see our environment as my Molly image, just coming down there and I've got my new idea. >>We'll load this up and it'll just connect to my dev environment. There we go. It's connected to the container. So we're working all in the container here and now give it a moment. What we'll do is we'll see what changes you've been making as well on the code. So it's like she's been working on a landing page as well, and it looks like she's been changing the banner as well. So let's get this running. Let's see what she's actually doing and how it looks. We'll set up our checklist and then we'll see how that works. >>Great. So that's now rolling. So let's just have a look at what you use doing what changes she had made. Compare those to mine just jumped back into my dev container UI, see that I've got both of those running side by side with my changes and news changes. Okay. So she's put Molly up there rather than mobi or somebody had the same idea. So I think in a way I can make us both happy. So if we just jumped back into what we'll do, just add Molly and Moby and here I'll save that. And what we can see is, cause I'm just working within the container rather than having to do sort of rebuild of everything or serve, or just reload my content. No, that's straight the page. So what I can then do is I can come up with my browser here. Once that's all refreshed, refresh the page once hopefully, maybe twice, we should then be able to see your refresh it or should be able to see that we get Malia mobi come up. So there we go, got Molly mobi. So what we'll do now is we'll describe that state. It sends us our image and then we'll just create one of those to share with URI or share. And we'll get a link for that. I guess we'll send that back over to you. >>So I've had a look at what you were doing and I'm actually going to change. I think that might work for both of us. I wondered if you could take a look at it. If I send it over. >>Sounds good. Let me grab the link. >>Yeah, it's a dev environment link again. So if you just open that back in the doc dashboard, it should be able to open up the code that I've changed and then just run it in the same way you normally do. And that shouldn't interrupt what you're already working on because there'll be able to run side by side with your other brunch. You already got, >>Got it. Got it. Loading here. Well, that's great. It's Molly and movie together. I love it. I think we should ship it. >>Awesome. I guess it's chip it and get on with the rest of.com. Wasn't that cool. Thank you Joey. Thanks Ben. Everyone we'll have more of this later in the keynote. So stay tuned. Let's say earlier, we've all been challenged by this past year, whether the COVID pandemic, the complete evaporation of customer demand in many industries, unemployment or business bankruptcies, we all been touched in some way. And yet, even to miss these tragedies last year, we saw multiple sources of hope and inspiration. For example, in response to COVID we saw global communities, including the tech community rapidly innovate solutions for analyzing the spread of the virus, sequencing its genes and visualizing infection rates. In fact, if all in teams collaborating on solutions for COVID have created more than 1,400 publicly shareable images on Docker hub. As another example, we all witnessed the historic landing and exploration of Mars by the perseverance Rover and its ingenuity drone. >>Now what's common in these examples, these innovative and ambitious accomplishments were made possible not by any single individual, but by teams of individuals collaborating together. The power of teams is why we've made development teams central to Docker's mission to build tools and content development teams love to help them get their ideas from code to cloud as quickly as possible. One of the frictions we've seen that can slow down to them in teams is that the path from code to cloud can be a confusing one, riddle with multiple point products, tools, and images that need to be integrated and maintained an automated pipeline in order for teams to be productive. That's why a year and a half ago we refocused Docker on helping development teams make sense of all this specifically, our goal is to provide development teams with the trusted content, the sharing capabilities and the pipeline integrations with best of breed third-party tools to help teams ship faster in short, to provide a collaborative application development platform. >>Everything a team needs to build. Sharon run create applications. Now, as I noted earlier, it's been a challenging year for everyone on our planet and has been similar for us here at Docker. Our team had to adapt to working from home local lockdowns caused by the pandemic and other challenges. And despite all this together with our community and ecosystem partners, we accomplished many exciting milestones. For example, in open source together with the community and our partners, we open sourced or made major contributions to many projects, including OCI distribution and the composed plugins building on these open source projects. We had powerful new capabilities to the Docker product, both free and subscription. For example, support for WSL two and apple, Silicon and Docker, desktop and vulnerability scanning audit logs and image management and Docker hub. >>And finally delivering an easy to use well-integrated development experience with best of breed tools and content is only possible through close collaboration with our ecosystem partners. For example, this last year we had over 100 commercialized fees, join our Docker verified publisher program and over 200 open source projects, join our Docker sponsored open source program. As a result of these efforts, we've seen some exciting growth in the Docker community in the 12 months since last year's Docker con for example, the number of registered developers grew 80% to over 8 million. These developers created many new images increasing the total by 56% to almost 11 million. And the images in all these repositories were pulled by more than 13 million monthly active IP addresses totaling 13 billion pulls a month. Now while the growth is exciting by Docker, we're even more excited about the stories we hear from you and your development teams about how you're using Docker and its impact on your businesses. For example, cancer researchers and their bioinformatics development team at the Washington university school of medicine needed a way to quickly analyze their clinical trial results and then share the models, the data and the analysis with other researchers they use Docker because it gives them the ease of use choice of pipeline tools and speed of sharing so critical to their research. And most importantly to the lives of their patients stay tuned for another powerful customer story later in the keynote from Matt fall, VP of engineering at Oracle insights. >>So with this last year behind us, what's next for Docker, but challenge you this last year of force changes in how development teams work, but we felt for years to come. And what we've learned in our discussions with you will have long lasting impact on our product roadmap. One of the biggest takeaways from those discussions that you and your development team want to be quicker to adapt, to changes in your environment so you can ship faster. So what is DACA doing to help with this first trusted content to own the teams that can focus their energies on what is unique to their businesses and spend as little time as possible on undifferentiated work are able to adapt more quickly and ship faster in order to do so. They need to be able to trust other components that make up their app together with our partners. >>Docker is doubling down and providing development teams with trusted content and the tools they need to use it in their applications. Second, remote collaboration on a development team, asking a coworker to take a look at your code used to be as easy as swiveling their chair around, but given what's happened in the last year, that's no longer the case. So as you even been hinted in the demo at the beginning, you'll see us deliver more capabilities for remote collaboration within a development team. And we're enabling development team to quickly adapt to any team configuration all on prem hybrid, all work from home, helping them remain productive and focused on shipping third ecosystem integrations, those development teams that can quickly take advantage of innovations throughout the ecosystem. Instead of getting locked into a single monolithic pipeline, there'll be the ones able to deliver amps, which impact their businesses faster. >>So together with our ecosystem partners, we are investing in more integrations with best of breed tools, right? Integrated automated app pipelines. Furthermore, we'll be writing more public API APIs and SDKs to enable ecosystem partners and development teams to roll their own integrations. We'll be sharing more details about remote collaboration and ecosystem integrations. Later in the keynote, I'd like to take a moment to share with Docker and our partners are doing for trusted content, providing development teams, access to content. They can trust, allows them to focus their coding efforts on what's unique and differentiated to that end Docker and our partners are bringing more and more trusted content to Docker hub Docker official images are 160 images of popular upstream open source projects that serve as foundational building blocks for any application. These include operating systems, programming, languages, databases, and more. Furthermore, these are updated patch scan and certified frequently. So I said, no image is older than 30 days. >>Docker verified publisher images are published by more than 100 commercialized feeds. The image Rebos are explicitly designated verify. So the developers searching for components for their app know that the ISV is actively maintaining the image. Docker sponsored open source projects announced late last year features images for more than 200 open source communities. Docker sponsors these communities through providing free storage and networking resources and offering their community members unrestricted access repos for businesses allow businesses to update and share their apps privately within their organizations using role-based access control and user authentication. No, and finally, public repos for communities enable community projects to be freely shared with anonymous and authenticated users alike. >>And for all these different types of content, we provide services for both development teams and ISP, for example, vulnerability scanning and digital signing for enhanced security search and filtering for discoverability packaging and updating services and analytics about how these products are being used. All this trusted content, we make available to develop teams for them directly to discover poll and integrate into their applications. Our goal is to meet development teams where they live. So for those organizations that prefer to manage their internal distribution of trusted content, we've collaborated with leading container registry partners. We announced our partnership with J frog late last year. And today we're very pleased to announce our partnerships with Amazon and Miranda's for providing an integrated seamless experience for joint for our joint customers. Lastly, the container images themselves and this end to end flow are built on open industry standards, which provided all the teams with flexibility and choice trusted content enables development teams to rapidly build. >>As I let them focus on their unique differentiated features and use trusted building blocks for the rest. We'll be talking more about trusted content as well as remote collaboration and ecosystem integrations later in the keynote. Now ecosystem partners are not only integral to the Docker experience for development teams. They're also integral to a great DockerCon experience, but please join me in thanking our Dr. Kent on sponsors and checking out their talks throughout the day. I also want to thank some others first up Docker team. Like all of you this last year has been extremely challenging for us, but the Docker team rose to the challenge and worked together to continue shipping great product, the Docker community of captains, community leaders, and contributors with your welcoming newcomers, enthusiasm for Docker and open exchanges of best practices and ideas talker, wouldn't be Docker without you. And finally, our development team customers. >>You trust us to help you build apps. Your businesses rely on. We don't take that trust for granted. Thank you. In closing, we often hear about the tenant's developer capable of great individual feeds that can transform project. But I wonder if we, as an industry have perhaps gotten this wrong by putting so much emphasis on weight, on the individual as discussed at the beginning, great accomplishments like innovative responses to COVID-19 like landing on Mars are more often the results of individuals collaborating together as a team, which is why our mission here at Docker is delivered tools and content developers love to help their team succeed and become 10 X teams. Thanks again for joining us, we look forward to having a great DockerCon with you today, as well as a great year ahead of us. Thanks and be well. >>Hi, I'm Dana Lawson, VP of engineering here at get hub. And my job is to enable this rich interconnected community of builders and makers to build even more and hopefully have a great time doing it in order to enable the best platform for developers, which I know is something we are all passionate about. We need to partner across the ecosystem to ensure that developers can have a great experience across get hub and all the tools that they want to use. No matter what they are. My team works to build the tools and relationships to make that possible. I am so excited to join Scott on this virtual stage to talk about increasing developer velocity. So let's dive in now, I know this may be hard for some of you to believe, but as a former CIS admin, some 21 years ago, working on sense spark workstations, we've come such a long way for random scripts and desperate systems that we've stitched together to this whole inclusive developer workflow experience being a CIS admin. >>Then you were just one piece of the siloed experience, but I didn't want to just push code to production. So I created scripts that did it for me. I taught myself how to code. I was the model lazy CIS admin that got dangerous and having pushed a little too far. I realized that working in production and building features is really a team sport that we had the opportunity, all of us to be customer obsessed today. As developers, we can go beyond the traditional dev ops mindset. We can really focus on adding value to the customer experience by ensuring that we have work that contributes to increasing uptime via and SLS all while being agile and productive. We get there. When we move from a pass the Baton system to now having an interconnected developer workflow that increases velocity in every part of the cycle, we get to work better and smarter. >>And honestly, in a way that is so much more enjoyable because we automate away all the mundane and manual and boring tasks. So we get to focus on what really matters shipping, the things that humans get to use and love. Docker has been a big part of enabling this transformation. 10, 20 years ago, we had Tomcat containers, which are not Docker containers. And for y'all hearing this the first time go Google it. But that was the way we built our applications. We had to segment them on the server and give them resources. Today. We have Docker containers, these little mini Oasys and Docker images. You can do it multiple times in an orchestrated manner with the power of actions enabled and Docker. It's just so incredible what you can do. And by the way, I'm showing you actions in Docker, which I hope you use because both are great and free for open source. >>But the key takeaway is really the workflow and the automation, which you certainly can do with other tools. Okay, I'm going to show you just how easy this is, because believe me, if this is something I can learn and do anybody out there can, and in this demo, I'll show you about the basic components needed to create and use a package, Docker container actions. And like I said, you won't believe how awesome the combination of Docker and actions is because you can enable your workflow to do no matter what you're trying to do in this super baby example. We're so small. You could take like 10 seconds. Like I am here creating an action due to a simple task, like pushing a message to your logs. And the cool thing is you can use it on any the bit on this one. Like I said, we're going to use push. >>You can do, uh, even to order a pizza every time you roll into production, if you wanted, but at get hub, that'd be a lot of pizzas. And the funny thing is somebody out there is actually tried this and written that action. If you haven't used Docker and actions together, check out the docs on either get hub or Docker to get you started. And a huge shout out to all those doc writers out there. I built this demo today using those instructions. And if I can do it, I know you can too, but enough yapping let's get started to save some time. And since a lot of us are Docker and get hub nerds, I've already created a repo with a Docker file. So we're going to skip that step. Next. I'm going to create an action's Yammel file. And if you don't Yammer, you know, actions, the metadata defines my important log stuff to capture and the input and my time out per parameter to pass and puts to the Docker container, get up a build image from your Docker file and run the commands in a new container. >>Using the Sigma image. The cool thing is, is you can use any Docker image in any language for your actions. It doesn't matter if it's go or whatever in today's I'm going to use a shell script and an input variable to print my important log stuff to file. And like I said, you know me, I love me some. So let's see this action in a workflow. When an action is in a private repo, like the one I demonstrating today, the action can only be used in workflows in the same repository, but public actions can be used by workflows in any repository. So unfortunately you won't get access to the super awesome action, but don't worry in the Guild marketplace, there are over 8,000 actions available, especially the most important one, that pizza action. So go try it out. Now you can do this in a couple of ways, whether you're doing it in your preferred ID or for today's demo, I'm just going to use the gooey. I'm going to navigate to my actions tab as I've done here. And I'm going to in my workflow, select new work, hello, probably load some workflows to Claire to get you started, but I'm using the one I've copied. Like I said, the lazy developer I am in. I'm going to replace it with my action. >>That's it. So now we're going to go and we're going to start our commitment new file. Now, if we go over to our actions tab, we can see the workflow in progress in my repository. I just click the actions tab. And because they wrote the actions on push, we can watch the visualization under jobs and click the job to see the important stuff we're logging in the input stamp in the printed log. And we'll just wait for this to run. Hello, Mona and boom. Just like that. It runs automatically within our action. We told it to go run as soon as the files updated because we're doing it on push merge. That's right. Folks in just a few minutes, I built an action that writes an entry to a log file every time I push. So I don't have to do it manually. In essence, with automation, you can be kind to your future self and save time and effort to focus on what really matters. >>Imagine what I could do with even a little more time, probably order all y'all pieces. That is the power of the interconnected workflow. And it's amazing. And I hope you all go try it out, but why do we care about all of that? Just like in the demo, I took a manual task with both tape, which both takes time and it's easy to forget and automated it. So I don't have to think about it. And it's executed every time consistently. That means less time for me to worry about my human errors and mistakes, and more time to focus on actually building the cool stuff that people want. Obviously, automation, developer productivity, but what is even more important to me is the developer happiness tools like BS, code actions, Docker, Heroku, and many others reduce manual work, which allows us to focus on building things that are awesome. >>And to get into that wonderful state that we call flow. According to research by UC Irvine in Humboldt university in Germany, it takes an average of 23 minutes to enter optimal creative state. What we call the flow or to reenter it after distraction like your dog on your office store. So staying in flow is so critical to developer productivity and as a developer, it just feels good to be cranking away at something with deep focus. I certainly know that I love that feeling intuitive collaboration and automation features we built in to get hub help developer, Sam flow, allowing you and your team to do so much more, to bring the benefits of automation into perspective in our annual October's report by Dr. Nicole, Forsgren. One of my buddies here at get hub, took a look at the developer productivity in the stork year. You know what we found? >>We found that public GitHub repositories that use the Automational pull requests, merge those pull requests. 1.2 times faster. And the number of pooled merged pull requests increased by 1.3 times, that is 34% more poor requests merged. And other words, automation can con can dramatically increase, but the speed and quantity of work completed in any role, just like an open source development, you'll work more efficiently with greater impact when you invest the bulk of your time in the work that adds the most value and eliminate or outsource the rest because you don't need to do it, make the machines by elaborate by leveraging automation in their workflows teams, minimize manual work and reclaim that time for innovation and maintain that state of flow with development and collaboration. More importantly, their work is more enjoyable because they're not wasting the time doing the things that the machines or robots can do for them. >>And I remember what I said at the beginning. Many of us want to be efficient, heck even lazy. So why would I spend my time doing something I can automate? Now you can read more about this research behind the art behind this at October set, get hub.com, which also includes a lot of other cool info about the open source ecosystem and how it's evolving. Speaking of the open source ecosystem we at get hub are so honored to be the home of more than 65 million developers who build software together for everywhere across the globe. Today, we're seeing software development taking shape as the world's largest team sport, where development teams collaborate, build and ship products. It's no longer a solo effort like it was for me. You don't have to take my word for it. Check out this globe. This globe shows real data. Every speck of light you see here represents a contribution to an open source project, somewhere on earth. >>These arts reach across continents, cultures, and other divides. It's distributed collaboration at its finest. 20 years ago, we had no concept of dev ops, SecOps and lots, or the new ops that are going to be happening. But today's development and ops teams are connected like ever before. This is only going to continue to evolve at a rapid pace, especially as we continue to empower the next hundred million developers, automation helps us focus on what's important and to greatly accelerate innovation. Just this past year, we saw some of the most groundbreaking technological advancements and achievements I'll say ever, including critical COVID-19 vaccine trials, as well as the first power flight on Mars. This past month, these breakthroughs were only possible because of the interconnected collaborative open source communities on get hub and the amazing tools and workflows that empower us all to create and innovate. Let's continue building, integrating, and automating. So we collectively can give developers the experience. They deserve all of the automation and beautiful eye UIs that we can muster so they can continue to build the things that truly do change the world. Thank you again for having me today, Dr. Khan, it has been a pleasure to be here with all you nerds. >>Hello. I'm Justin. Komack lovely to see you here. Talking to developers, their world is getting much more complex. Developers are being asked to do everything security ops on goal data analysis, all being put on the rockers. Software's eating the world. Of course, and this all make sense in that view, but they need help. One team. I told you it's shifted all our.net apps to run on Linux from windows, but their developers found the complexity of Docker files based on the Linux shell scripts really difficult has helped make these things easier for your teams. Your ones collaborate more in a virtual world, but you've asked us to make this simpler and more lightweight. You, the developers have asked for a paved road experience. You want things to just work with a simple options to be there, but it's not just the paved road. You also want to be able to go off-road and do interesting and different things. >>Use different components, experiments, innovate as well. We'll always offer you both those choices at different times. Different developers want different things. It may shift for ones the other paved road or off road. Sometimes you want reliability, dependability in the zone for day to day work, but sometimes you have to do something new, incorporate new things in your pipeline, build applications for new places. Then you knew those off-road abilities too. So you can really get under the hood and go and build something weird and wonderful and amazing. That gives you new options. Talk as an independent choice. We don't own the roads. We're not pushing you into any technology choices because we own them. We're really supporting and driving open standards, such as ISEI working opensource with the CNCF. We want to help you get your applications from your laptops, the clouds, and beyond, even into space. >>Let's talk about the key focus areas, that frame, what DACA is doing going forward. These are simplicity, sharing, flexibility, trusted content and care supply chain compared to building where the underlying kernel primitives like namespaces and Seagraves the original Docker CLI was just amazing Docker engine. It's a magical experience for everyone. It really brought those innovations and put them in a world where anyone would use that, but that's not enough. We need to continue to innovate. And it was trying to get more done faster all the time. And there's a lot more we can do. We're here to take complexity away from deeply complicated underlying things and give developers tools that are just amazing and magical. One of the area we haven't done enough and make things magical enough that we're really planning around now is that, you know, Docker images, uh, they're the key parts of your application, but you know, how do I do something with an image? How do I, where do I attach volumes with this image? What's the API. Whereas the SDK for this image, how do I find an example or docs in an API driven world? Every bit of software should have an API and an API description. And our vision is that every container should have this API description and the ability for you to understand how to use it. And it's all a seamless thing from, you know, from your code to the cloud local and remote, you can, you can use containers in this amazing and exciting way. >>One thing I really noticed in the last year is that companies that started off remote fast have constant collaboration. They have zoom calls, apron all day terminals, shattering that always working together. Other teams are really trying to learn how to do this style because they didn't start like that. We used to walk around to other people's desks or share services on the local office network. And it's very difficult to do that anymore. You want sharing to be really simple, lightweight, and informal. Let me try your container or just maybe let's collaborate on this together. Um, you know, fast collaboration on the analysts, fast iteration, fast working together, and he wants to share more. You want to share how to develop environments, not just an image. And we all work by seeing something someone else in our team is doing saying, how can I do that too? I can, I want to make that sharing really, really easy. Ben's going to talk about this more in the interest of one minute. >>We know how you're excited by apple. Silicon and gravis are not excited because there's a new architecture, but excited because it's faster, cooler, cheaper, better, and offers new possibilities. The M one support was the most asked for thing on our public roadmap, EFA, and we listened and share that we see really exciting possibilities, usership arm applications, all the way from desktop to production. We know that you all use different clouds and different bases have deployed to, um, you know, we work with AWS and Azure and Google and more, um, and we want to help you ship on prime as well. And we know that you use huge number of languages and the containers help build applications that use different languages for different parts of the application or for different applications, right? You can choose the best tool. You have JavaScript hat or everywhere go. And re-ask Python for data and ML, perhaps getting excited about WebAssembly after hearing about a cube con, you know, there's all sorts of things. >>So we need to make that as easier. We've been running the whole month of Python on the blog, and we're doing a month of JavaScript because we had one specific support about how do I best put this language into production of that language into production. That detail is important for you. GPS have been difficult to use. We've added GPS suppose in desktop for windows, but we know there's a lot more to do to make the, how multi architecture, multi hardware, multi accelerator world work better and also securely. Um, so there's a lot more work to do to support you in all these things you want to do. >>How do we start building a tenor has applications, but it turns out we're using existing images as components. I couldn't assist survey earlier this year, almost half of container image usage was public images rather than private images. And this is growing rapidly. Almost all software has open source components and maybe 85% of the average application is open source code. And what you're doing is taking whole container images as modules in your application. And this was always the model with Docker compose. And it's a model that you're already et cetera, writing you trust Docker, official images. We know that they might go to 25% of poles on Docker hub and Docker hub provides you the widest choice and the best support that trusted content. We're talking to people about how to make this more helpful. We know, for example, that winter 69 four is just showing us as support, but the image doesn't yet tell you that we're working with canonical to improve messaging from specific images about left lifecycle and support. >>We know that you need more images, regularly updated free of vulnerabilities, easy to use and discover, and Donnie and Marie neuro, going to talk about that more this last year, the solar winds attack has been in the, in the news. A lot, the software you're using and trusting could be compromised and might be all over your organization. We need to reduce the risk of using vital open-source components. We're seeing more software supply chain attacks being targeted as the supply chain, because it's often an easier place to attack and production software. We need to be able to use this external code safely. We need to, everyone needs to start from trusted sources like photography images. They need to scan for known vulnerabilities using Docker scan that we built in partnership with sneak and lost DockerCon last year, we need just keep updating base images and dependencies, and we'll, we're going to help you have the control and understanding about your images that you need to do this. >>And there's more, we're also working on the nursery V2 project in the CNCF to revamp container signings, or you can tell way or software comes from we're working on tooling to make updates easier, and to help you understand and manage all the principals carrier you're using security is a growing concern for all of us. It's really important. And we're going to help you work with security. We can't achieve all our dreams, whether that's space travel or amazing developer products ever see without deep partnerships with our community to cloud is RA and the cloud providers aware most of you ship your occasion production and simple routes that take your work and deploy it easily. Reliably and securely are really important. Just get into production simply and easily and securely. And we've done a bunch of work on that. And, um, but we know there's more to do. >>The CNCF on the open source cloud native community are an amazing ecosystem of creators and lovely people creating an amazing strong community and supporting a huge amount of innovation has its roots in the container ecosystem and his dreams beyond that much of the innovation is focused around operate experience so far, but developer experience is really a growing concern in that community as well. And we're really excited to work on that. We also uses appraiser tool. Then we know you do, and we know that you want it to be easier to use in your environment. We just shifted Docker hub to work on, um, Kubernetes fully. And, um, we're also using many of the other projects are Argo from atheists. We're spending a lot of time working with Microsoft, Amazon right now on getting natural UV to ready to ship in the next few. That's a really detailed piece of collaboration we've been working on for a long term. Long time is really important for our community as the scarcity of the container containers and, um, getting content for you, working together makes us stronger. Our community is made up of all of you have. Um, it's always amazing to be reminded of that as a huge open source community that we already proud to work with. It's an amazing amount of innovation that you're all creating and where perhaps it, what with you and share with you as well. Thank you very much. And thank you for being here. >>Really excited to talk to you today and share more about what Docker is doing to help make you faster, make your team faster and turn your application delivery into something that makes you a 10 X team. What we're hearing from you, the developers using Docker everyday fits across three common themes that we hear consistently over and over. We hear that your time is super important. It's critical, and you want to move faster. You want your tools to get out of your way, and instead to enable you to accelerate and focus on the things you want to be doing. And part of that is that finding great content, great application components that you can incorporate into your apps to move faster is really hard. It's hard to discover. It's hard to find high quality content that you can trust that, you know, passes your test and your configuration needs. >>And it's hard to create good content as well. And you're looking for more safety, more guardrails to help guide you along that way so that you can focus on creating value for your company. Secondly, you're telling us that it's a really far to collaborate effectively with your team and you want to do more, to work more effectively together to help your tools become more and more seamless to help you stay in sync, both with yourself across all of your development environments, as well as with your teammates so that you can more effectively collaborate together. Review each other's work, maintain things and keep them in sync. And finally, you want your applications to run consistently in every single environment, whether that's your local development environment, a cloud-based development environment, your CGI pipeline, or the cloud for production, and you want that micro service to provide that consistent experience everywhere you go so that you have similar tools, similar environments, and you don't need to worry about things getting in your way, but instead things make it easy for you to focus on what you wanna do and what Docker is doing to help solve all of these problems for you and your colleagues is creating a collaborative app dev platform. >>And this collaborative application development platform consists of multiple different pieces. I'm not going to walk through all of them today, but the overall view is that we're providing all the tooling you need from the development environment, to the container images, to the collaboration services, to the pipelines and integrations that enable you to focus on making your applications amazing and changing the world. If we start zooming on a one of those aspects, collaboration we hear from developers regularly is that they're challenged in synchronizing their own setups across environments. They want to be able to duplicate the setup of their teammates. Look, then they can easily get up and running with the same applications, the same tooling, the same version of the same libraries, the same frameworks. And they want to know if their applications are good before they're ready to share them in an official space. >>They want to collaborate on things before they're done, rather than feeling like they have to officially published something before they can effectively share it with others to work on it, to solve this. We're thrilled today to announce Docker, dev environments, Docker, dev environments, transform how your team collaborates. They make creating, sharing standardized development environments. As simple as a Docker poll, they make it easy to review your colleagues work without affecting your own work. And they increase the reproducibility of your own work and decreased production issues in doing so because you've got consistent environments all the way through. Now, I'm going to pass it off to our principal product manager, Ben Gotch to walk you through more detail on Docker dev environments. >>Hi, I'm Ben. I work as a principal program manager at DACA. One of the areas that doc has been looking at to see what's hard today for developers is sharing changes that you make from the inner loop where the inner loop is a better development, where you write code, test it, build it, run it, and ultimately get feedback on those changes before you merge them and try and actually ship them out to production. Most amount of us build this flow and get there still leaves a lot of challenges. People need to jump between branches to look at each other's work. Independence. Dependencies can be different when you're doing that and doing this in this new hybrid wall of work. Isn't any easier either the ability to just save someone, Hey, come and check this out. It's become much harder. People can't come and sit down at your desk or take your laptop away for 10 minutes to just grab and look at what you're doing. >>A lot of the reason that development is hard when you're remote, is that looking at changes and what's going on requires more than just code requires all the dependencies and everything you've got set up and that complete context of your development environment, to understand what you're doing and solving this in a remote first world is hard. We wanted to look at how we could make this better. Let's do that in a way that let you keep working the way you do today. Didn't want you to have to use a browser. We didn't want you to have to use a new idea. And we wanted to do this in a way that was application centric. We wanted to let you work with all the rest of the application already using C for all the services and all those dependencies you need as part of that. And with that, we're excited to talk more about docket developer environments, dev environments are new part of the Docker experience that makes it easier you to get started with your whole inner leap, working inside a container, then able to share and collaborate more than just the code. >>We want it to enable you to share your whole modern development environment, your whole setup from DACA, with your team on any operating system, we'll be launching a limited beta of dev environments in the coming month. And a GA dev environments will be ID agnostic and supporting composts. This means you'll be able to use an extend your existing composed files to create your own development environment in whatever idea, working in dev environments designed to be local. First, they work with Docker desktop and say your existing ID, and let you share that whole inner loop, that whole development context, all of your teammates in just one collect. This means if you want to get feedback on the working progress change or the PR it's as simple as opening another idea instance, and looking at what your team is working on because we're using compose. You can just extend your existing oppose file when you're already working with, to actually create this whole application and have it all working in the context of the rest of the services. >>So it's actually the whole environment you're working with module one service that doesn't really understand what it's doing alone. And with that, let's jump into a quick demo. So you can see here, two dev environments up and running. First one here is the same container dev environment. So if I want to go into that, let's see what's going on in the various code button here. If that one open, I can get straight into my application to start making changes inside that dev container. And I've got all my dependencies in here, so I can just run that straight in that second application I have here is one that's opened up in compose, and I can see that I've also got my backend, my front end and my database. So I've got all my services running here. So if I want, I can open one or more of these in a dev environment, meaning that that container has the context that dev environment has the context of the whole application. >>So I can get back into and connect to all the other services that I need to test this application properly, all of them, one unit. And then when I've made my changes and I'm ready to share, I can hit my share button type in the refund them on to share that too. And then give that image to someone to get going, pick that up and just start working with that code and all my dependencies, simple as putting an image, looking ahead, we're going to be expanding development environments, more of your dependencies for the whole developer worst space. We want to look at backing up and letting you share your volumes to make data science and database setups more repeatable and going. I'm still all of this under a single workspace for your team containing images, your dev environments, your volumes, and more we've really want to allow you to create a fully portable Linux development environment. >>So everyone you're working with on any operating system, as I said, our MVP we're coming next month. And that was for vs code using their dev container primitive and more support for other ideas. We'll follow to find out more about what's happening and what's coming up next in the future of this. And to actually get a bit of a deeper dive in the experience. Can we check out the talk I'm doing with Georgie and girl later on today? Thank you, Ben, amazing story about how Docker is helping to make developer teams more collaborative. Now I'd like to talk more about applications while the dev environment is like the workbench around what you're building. The application itself has all the different components, libraries, and frameworks, and other code that make up the application itself. And we hear developers saying all the time things like, how do they know if their images are good? >>How do they know if they're secure? How do they know if they're minimal? How do they make great images and great Docker files and how do they keep their images secure? And up-to-date on every one of those ties into how do I create more trust? How do I know that I'm building high quality applications to enable you to do this even more effectively than today? We are pleased to announce the DACA verified polisher program. This broadens trusted content by extending beyond Docker official images, to give you more and more trusted building blocks that you can incorporate into your applications. It gives you confidence that you're getting what you expect because Docker verifies every single one of these publishers to make sure they are who they say they are. This improves our secure supply chain story. And finally it simplifies your discovery of the best building blocks by making it easy for you to find things that you know, you can trust so that you can incorporate them into your applications and move on and on the right. You can see some examples of the publishers that are involved in Docker, official images and our Docker verified publisher program. Now I'm pleased to introduce you to marina. Kubicki our senior product manager who will walk you through more about what we're doing to create a better experience for you around trust. >>Thank you, Dani, >>Mario Andretti, who is a famous Italian sports car driver. One said that if everything feels under control, you're just not driving. You're not driving fast enough. Maya Andretti is not a software developer and a software developers. We know that no matter how fast we need to go in order to drive the innovation that we're working on, we can never allow our applications to spin out of control and a Docker. As we continue talking to our, to the developers, what we're realizing is that in order to reach that speed, the developers are the, the, the development community is looking for the building blocks and the tools that will, they will enable them to drive at the speed that they need to go and have the trust in those building blocks. And in those tools that they will be able to maintain control over their applications. So as we think about some of the things that we can do to, to address those concerns, uh, we're realizing that we can pursue them in a number of different venues, including creating reliable content, including creating partnerships that expands the options for the reliable content. >>Um, in order to, in a we're looking at creating integrations, no link security tools, talk about the reliable content. The first thing that comes to mind are the Docker official images, which is a program that we launched several years ago. And this is a set of curated, actively maintained, open source images that, uh, include, uh, operating systems and databases and programming languages. And it would become immensely popular for, for, for creating the base layers of, of the images of, of the different images, images, and applications. And would we realizing that, uh, many developers are, instead of creating something from scratch, basically start with one of the official images for their basis, and then build on top of that. And this program has become so popular that it now makes up a quarter of all of the, uh, Docker poles, which essentially ends up being several billion pulse every single month. >>As we look beyond what we can do for the open source. Uh, we're very ability on the open source, uh, spectrum. We are very excited to announce that we're launching the Docker verified publishers program, which is continuing providing the trust around the content, but now working with, uh, some of the industry leaders, uh, in multiple, in multiple verticals across the entire technology technical spec, it costs entire, uh, high tech in order to provide you with more options of the images that you can use for building your applications. And it still comes back to trust that when you are searching for content in Docker hub, and you see the verified publisher badge, you know, that this is, this is the content that, that is part of the, that comes from one of our partners. And you're not running the risk of pulling the malicious image from an employee master source. >>As we look beyond what we can do for, for providing the reliable content, we're also looking at some of the tools and the infrastructure that we can do, uh, to create a security around the content that you're creating. So last year at the last ad, the last year's DockerCon, we announced partnership with sneak. And later on last year, we launched our DACA, desktop and Docker hub vulnerability scans that allow you the options of writing scans in them along multiple points in your dev cycle. And in addition to providing you with information on the vulnerability on, on the vulnerabilities, in, in your code, uh, it also provides you with a guidance on how to re remediate those vulnerabilities. But as we look beyond the vulnerability scans, we're also looking at some of the other things that we can do, you know, to, to, to, uh, further ensure that the integrity and the security around your images, your images, and with that, uh, later on this year, we're looking to, uh, launch the scope, personal access tokens, and instead of talking about them, I will simply show you what they look like. >>So if you can see here, this is my page in Docker hub, where I've created a four, uh, tokens, uh, read-write delete, read, write, read only in public read in public creeper read only. So, uh, earlier today I went in and I, I logged in, uh, with my read only token. And when you see, when I'm going to pull an image, it's going to allow me to pull an image, not a problem success. And then when I do the next step, I'm going to ask to push an image into the same repo. Uh, would you see is that it's going to give me an error message saying that they access is denied, uh, because there is an additional authentication required. So these are the things that we're looking to add to our roadmap. As we continue thinking about the things that we can do to provide, um, to provide additional building blocks, content, building blocks, uh, and, and, and tools to build the trust so that our DACA developer and skinned code faster than Mario Andretti could ever imagine. Uh, thank you to >>Thank you, marina. It's amazing what you can do to improve the trusted content so that you can accelerate your development more and move more quickly, move more collaboratively and build upon the great work of others. Finally, we hear over and over as that developers are working on their applications that they're looking for, environments that are consistent, that are the same as production, and that they want their applications to really run anywhere, any environment, any architecture, any cloud one great example is the recent announcement of apple Silicon. We heard from developers on uproar that they needed Docker to be available for that architecture before they could add those to it and be successful. And we listened. And based on that, we are pleased to share with you Docker, desktop on apple Silicon. This enables you to run your apps consistently anywhere, whether that's developing on your team's latest dev hardware, deploying an ARM-based cloud environments and having a consistent architecture across your development and production or using multi-year architecture support, which enables your whole team to collaborate on its application, using private repositories on Docker hub, and thrilled to introduce you to Hughie cower, senior director for product management, who will walk you through more of what we're doing to create a great developer experience. >>Senior director of product management at Docker. And I'd like to jump straight into a demo. This is the Mac mini with the apple Silicon processor. And I want to show you how you can now do an end-to-end arm workflow from my M one Mac mini to raspberry PI. As you can see, we have vs code and Docker desktop installed on a, my, the Mac mini. I have a small example here, and I have a raspberry PI three with an led strip, and I want to turn those LEDs into a moving rainbow. This Dockerfile here, builds the application. We build the image with the Docker, build X command to make the image compatible for all raspberry pies with the arm. 64. Part of this build is built with the native power of the M one chip. I also add the push option to easily share the image with my team so they can give it a try to now Dr. >>Creates the local image with the application and uploads it to Docker hub after we've built and pushed the image. We can go to Docker hub and see the new image on Docker hub. You can also explore a variety of images that are compatible with arm processors. Now let's go to the raspberry PI. I have Docker already installed and it's running Ubuntu 64 bit with the Docker run command. I can run the application and let's see what will happen from there. You can see Docker is downloading the image automatically from Docker hub and when it's running, if it's works right, there are some nice colors. And with that, if we have an end-to-end workflow for arm, where continuing to invest into providing you a great developer experience, that's easy to install. Easy to get started with. As you saw in the demo, if you're interested in the new Mac, mini are interested in developing for our platforms in general, we've got you covered with the same experience you've come to expect from Docker with over 95,000 arm images on hub, including many Docker official images. >>We think you'll find what you're looking for. Thank you again to the community that helped us to test the tech previews. We're so delighted to hear when folks say that the new Docker desktop for apple Silicon, it just works for them, but that's not all we've been working on. As Dani mentioned, consistency of developer experience across environments is so important. We're introducing composed V2 that makes compose a first-class citizen in the Docker CLI you no longer need to install a separate composed biter in order to use composed, deploying to production is simpler than ever with the new compose integration that enables you to deploy directly to Amazon ECS or Azure ACI with the same methods you use to run your application locally. If you're interested in running slightly different services, when you're debugging versus testing or, um, just general development, you can manage that all in one place with the new composed service to hear more about what's new and Docker desktop, please join me in the three 15 breakout session this afternoon. >>And now I'd love to tell you a bit more about bill decks and convince you to try it. If you haven't already it's our next gen build command, and it's no longer experimental as shown in the demo with built X, you'll be able to do multi architecture builds, share those builds with your team and the community on Docker hub. With build X, you can speed up your build processes with remote caches or build all the targets in your composed file in parallel with build X bake. And there's so much more if you're using Docker, desktop or Docker, CE you can use build X checkout tonus is talk this afternoon at three 45 to learn more about build X. And with that, I hope everyone has a great Dr. Khan and back over to you, Donnie. >>Thank you UA. It's amazing to hear about what we're doing to create a better developer experience and make sure that Docker works everywhere you need to work. Finally, I'd like to wrap up by showing you everything that we've announced today and everything that we've done recently to make your lives better and give you more and more for the single price of your Docker subscription. We've announced the Docker verified publisher program we've announced scoped personal access tokens to make it easier for you to have a secure CCI pipeline. We've announced Docker dev environments to improve your collaboration with your team. Uh, we shared with you Docker, desktop and apple Silicon, to make sure that, you know, Docker runs everywhere. You need it to run. And we've announced Docker compose version two, finally making it a first-class citizen amongst all the other great Docker tools. And we've done so much more recently as well from audit logs to advanced image management, to compose service profiles, to improve where you can run Docker more easily. >>Finally, as we look forward, where we're headed in the upcoming year is continuing to invest in these themes of helping you build, share, and run modern apps more effectively. We're going to be doing more to help you create a secure supply chain with which only grows more and more important as time goes on. We're going to be optimizing your update experience to make sure that you can easily understand the current state of your application, all its components and keep them all current without worrying about breaking everything as you're doing. So we're going to make it easier for you to synchronize your work. Using cloud sync features. We're going to improve collaboration through dev environments and beyond, and we're going to do make it easy for you to run your microservice in your environments without worrying about things like architecture or differences between those environments. Thank you so much. I'm thrilled about what we're able to do to help make your lives better. And now you're going to be hearing from one of our customers about what they're doing to launch their business with Docker >>I'm Matt Falk, I'm the head of engineering and orbital insight. And today I want to talk to you a little bit about data from space. So who am I like many of you, I'm a software developer and a software developer about seven companies so far, and now I'm a head of engineering. So I spend most of my time doing meetings, but occasionally I'll still spend time doing design discussions, doing code reviews. And in my free time, I still like to dabble on things like project oiler. So who's Oberlin site. What do we do? Portal insight is a large data supplier and analytics provider where we take data geospatial data anywhere on the planet, any overhead sensor, and translate that into insights for the end customer. So specifically we have a suite of high performance, artificial intelligence and machine learning analytics that run on this geospatial data. >>And we build them to specifically determine natural and human service level activity anywhere on the planet. What that really means is we take any type of data associated with a latitude and longitude and we identify patterns so that we can, so we can detect anomalies. And that's everything that we do is all about identifying those patterns to detect anomalies. So more specifically, what type of problems do we solve? So supply chain intelligence, this is one of the use cases that we we'd like to talk about a lot. It's one of our main primary verticals that we go after right now. And as Scott mentioned earlier, this had a huge impact last year when COVID hit. So specifically supply chain intelligence is all about identifying movement patterns to and from operating facilities to identify changes in those supply chains. How do we do this? So for us, we can do things where we track the movement of trucks. >>So identifying trucks, moving from one location to another in aggregate, same thing we can do with foot traffic. We can do the same thing for looking at aggregate groups of people moving from one location to another and analyzing their patterns of life. We can look at two different locations to determine how people are moving from one location to another, or going back and forth. All of this is extremely valuable for detecting how a supply chain operates and then identifying the changes to that supply chain. As I said last year with COVID, everything changed in particular supply chains changed incredibly, and it was hugely important for customers to know where their goods or their products are coming from and where they were going, where there were disruptions in their supply chain and how that's affecting their overall supply and demand. So to use our platform, our suite of tools, you can start to gain a much better picture of where your suppliers or your distributors are going from coming from or going to. >>So what's our team look like? So my team is currently about 50 engineers. Um, we're spread into four different teams and the teams are structured like this. So the first team that we have is infrastructure engineering and this team largely deals with deploying our Dockers using Kubernetes. So this team is all about taking Dockers, built by other teams, sometimes building the Dockers themselves and putting them into our production system, our platform engineering team, they produce these microservices. So they produce microservice, Docker images. They develop and test with them locally. Their entire environments are dockerized. They produce these doctors, hand them over to him for infrastructure engineering to be deployed. Similarly, our product engineering team does the same thing. They develop and test with Dr. Locally. They also produce a suite of Docker images that the infrastructure team can then deploy. And lastly, we have our R and D team, and this team specifically produces machine learning algorithms using Nvidia Docker collectively, we've actually built 381 Docker repositories and 14 million. >>We've had 14 million Docker pools over the lifetime of the company, just a few stats about us. Um, but what I'm really getting to here is you can see actually doctors becoming almost a form of communication between these teams. So one of the paradigms in software engineering that you're probably familiar with encapsulation, it's really helpful for a lot of software engineering problems to break the problem down, isolate the different pieces of it and start building interfaces between the code. This allows you to scale different pieces of the platform or different pieces of your code in different ways that allows you to scale up certain pieces and keep others at a smaller level so that you can meet customer demands. And for us, one of the things that we can largely do now is use Dockers as that interface. So instead of having an entire platform where all teams are talking to each other, and everything's kind of, mishmashed in a monolithic application, we can now say this team is only able to talk to this team by passing over a particular Docker image that defines the interface of what needs to be built before it passes to the team and really allows us to scalp our development and be much more efficient. >>Also, I'd like to say we are hiring. Um, so we have a number of open roles. We have about 30 open roles in our engineering team that we're looking to fill by the end of this year. So if any of this sounds really interesting to you, please reach out after the presentation. >>So what does our platform do? Really? Our platform allows you to answer any geospatial question, and we do this at three different inputs. So first off, where do you want to look? So we did this as what we call an AOI or an area of interest larger. You can think of this as a polygon drawn on the map. So we have a curated data set of almost 4 million AOIs, which you can go and you can search and use for your analysis, but you're also free to build your own. Second question is what you want to look for. We do this with the more interesting part of our platform of our machine learning and AI capabilities. So we have a suite of algorithms that automatically allow you to identify trucks, buildings, hundreds of different types of aircraft, different types of land use, how many people are moving from one location to another different locations that people in a particular area are moving to or coming from all of these different analyses or all these different analytics are available at the click of a button, and then determine what you want to look for. >>Lastly, you determine when you want to find what you're looking for. So that's just, uh, you know, do you want to look for the next three hours? Do you want to look for the last week? Do you want to look every month for the past two, whatever the time cadence is, you decide that you hit go and out pops a time series, and that time series tells you specifically where you want it to look what you want it to look for and how many, or what percentage of the thing you're looking for appears in that area. Again, we do all of this to work towards patterns. So we use all this data to produce a time series from there. We can look at it, determine the patterns, and then specifically identify the anomalies. As I mentioned with supply chain, this is extremely valuable to identify where things change. So we can answer these questions, looking at a particular operating facility, looking at particular, what is happening with the level of activity is at that operating facility where people are coming from, where they're going to, after visiting that particular facility and identify when and where that changes here, you can just see it's a picture of our platform. It's actually showing all the devices in Manhattan, um, over a period of time. And it's more of a heat map view. So you can actually see the hotspots in the area. >>So really the, and this is the heart of the talk, but what happened in 2020? So for men, you know, like many of you, 2020 was a difficult year COVID hit. And that changed a lot of what we're doing, not from an engineering perspective, but also from an entire company perspective for us, the motivation really became to make sure that we were lowering our costs and increasing innovation simultaneously. Now those two things often compete with each other. A lot of times you want to increase innovation, that's going to increase your costs, but the challenge last year was how to do both simultaneously. So here's a few stats for you from our team. In Q1 of last year, we were spending almost $600,000 per month on compute costs prior to COVID happening. That wasn't hugely a concern for us. It was a lot of money, but it wasn't as critical as it was last year when we really needed to be much more efficient. >>Second one is flexibility for us. We were deployed on a single cloud environment while we were cloud thought ready, and that was great. We want it to be more flexible. We want it to be on more cloud environments so that we could reach more customers. And also eventually get onto class side networks, extending the base of our customers as well from a custom analytics perspective. This is where we get into our traction. So last year, over the entire year, we computed 54,000 custom analytics for different users. We wanted to make sure that this number was steadily increasing despite us trying to lower our costs. So we didn't want the lowering cost to come as the sacrifice of our user base. Lastly, of particular percentage here that I'll say definitely needs to be improved is 75% of our projects never fail. So this is where we start to get into a bit of stability of our platform. >>Now I'm not saying that 25% of our projects fail the way we measure this is if you have a particular project or computation that runs every day and any one of those runs sale account, that is a failure because from an end-user perspective, that's an issue. So this is something that we know we needed to improve on and we needed to grow and make our platform more stable. I'm going to something that we really focused on last year. So where are we now? So now coming out of the COVID valley, we are starting to soar again. Um, we had, uh, back in April of last year, we had the entire engineering team. We actually paused all development for about four weeks. You had everyone focused on reducing our compute costs in the cloud. We got it down to 200 K over the period of a few months. >>And for the next 12 months, we hit that number every month. This is huge for us. This is extremely important. Like I said, in the COVID time period where costs and operating efficiency was everything. So for us to do that, that was a huge accomplishment last year and something we'll keep going forward. One thing I would actually like to really highlight here, two is what allowed us to do that. So first off, being in the cloud, being able to migrate things like that, that was one thing. And we were able to use there's different cloud services in a more particular, in a more efficient way. We had a very detailed tracking of how we were spending things. We increased our data retention policies. We optimized our processing. However, one additional piece was switching to new technologies on, in particular, we migrated to get lab CICB. >>Um, and this is something that the costs we use Docker was extremely, extremely easy. We didn't have to go build new new code containers or repositories or change our code in order to do this. We were simply able to migrate the containers over and start using a new CIC so much. In fact, that we were able to do that migration with three engineers in just two weeks from a cloud environment and flexibility standpoint, we're now operating in two different clouds. We were able to last night, I've over the last nine months to operate in the second cloud environment. And again, this is something that Docker helped with incredibly. Um, we didn't have to go and build all new interfaces to all new, different services or all different tools in the next cloud provider. All we had to do was build a base cloud infrastructure that ups agnostic the way, all the different details of the cloud provider. >>And then our doctors just worked. We can move them to another environment up and running, and our platform was ready to go from a traction perspective. We're about a third of the way through the year. At this point, we've already exceeded the amount of customer analytics we produce last year. And this is thanks to a ton more albums, that whole suite of new analytics that we've been able to build over the past 12 months and we'll continue to build going forward. So this is really, really great outcome for us because we were able to show that our costs are staying down, but our analytics and our customer traction, honestly, from a stability perspective, we improved from 75% to 86%, not quite yet 99 or three nines or four nines, but we are getting there. Um, and this is actually thanks to really containerizing and modularizing different pieces of our platform so that we could scale up in different areas. This allowed us to increase that stability. This piece of the code works over here, toxin an interface to the rest of the system. We can scale this piece up separately from the rest of the system, and that allows us much more easily identify issues in the system, fix those and then correct the system overall. So basically this is a summary of where we were last year, where we are now and how much more successful we are now because of the issues that we went through last year and largely brought on by COVID. >>But that this is just a screenshot of the, our, our solution actually working on supply chain. So this is in particular, it is showing traceability of a distribution warehouse in salt lake city. It's right in the center of the screen here. You can see the nice kind of orange red center. That's a distribution warehouse and all the lines outside of that, all the dots outside of that are showing where people are, where trucks are moving from that location. So this is really helpful for supply chain companies because they can start to identify where their suppliers are, are coming from or where their distributors are going to. So with that, I want to say, thanks again for following along and enjoy the rest of DockerCon.

Published Date : May 27 2021

SUMMARY :

We know that collaboration is key to your innovation sharing And we know from talking with many of you that you and your developer Have you seen the email from Scott? I was thinking we could try, um, that new Docker dev environments feature. So if you hit the share button, what I should do is it will take all of your code and the dependencies and Uh, let me get that over to you, All right. It's just going to grab the image down, which you can take all of the code, the dependencies only get brunches working It's connected to the container. So let's just have a look at what you use So I've had a look at what you were doing and I'm actually going to change. Let me grab the link. it should be able to open up the code that I've changed and then just run it in the same way you normally do. I think we should ship it. For example, in response to COVID we saw global communities, including the tech community rapidly teams make sense of all this specifically, our goal is to provide development teams with the trusted We had powerful new capabilities to the Docker product, both free and subscription. And finally delivering an easy to use well-integrated development experience with best of breed tools and content And what we've learned in our discussions with you will have long asking a coworker to take a look at your code used to be as easy as swiveling their chair around, I'd like to take a moment to share with Docker and our partners are doing for trusted content, providing development teams, and finally, public repos for communities enable community projects to be freely shared with anonymous Lastly, the container images themselves and this end to end flow are built on open industry standards, but the Docker team rose to the challenge and worked together to continue shipping great product, the again for joining us, we look forward to having a great DockerCon with you today, as well as a great year So let's dive in now, I know this may be hard for some of you to believe, I taught myself how to code. And by the way, I'm showing you actions in Docker, And the cool thing is you can use it on any And if I can do it, I know you can too, but enough yapping let's get started to save Now you can do this in a couple of ways, whether you're doing it in your preferred ID or for today's In essence, with automation, you can be kind to your future self And I hope you all go try it out, but why do we care about all of that? And to get into that wonderful state that we call flow. and eliminate or outsource the rest because you don't need to do it, make the machines Speaking of the open source ecosystem we at get hub are so to be here with all you nerds. Komack lovely to see you here. We want to help you get your applications from your laptops, And it's all a seamless thing from, you know, from your code to the cloud local And we all And we know that you use So we need to make that as easier. We know that they might go to 25% of poles we need just keep updating base images and dependencies, and we'll, we're going to help you have the control to cloud is RA and the cloud providers aware most of you ship your occasion production Then we know you do, and we know that you want it to be easier to use in your It's hard to find high quality content that you can trust that, you know, passes your test and your configuration more guardrails to help guide you along that way so that you can focus on creating value for your company. that enable you to focus on making your applications amazing and changing the world. Now, I'm going to pass it off to our principal product manager, Ben Gotch to walk you through more doc has been looking at to see what's hard today for developers is sharing changes that you make from the inner dev environments are new part of the Docker experience that makes it easier you to get started with your whole inner leap, We want it to enable you to share your whole modern development environment, your whole setup from DACA, So you can see here, So I can get back into and connect to all the other services that I need to test this application properly, And to actually get a bit of a deeper dive in the experience. Docker official images, to give you more and more trusted building blocks that you can incorporate into your applications. We know that no matter how fast we need to go in order to drive The first thing that comes to mind are the Docker official images, And it still comes back to trust that when you are searching for content in And in addition to providing you with information on the vulnerability on, So if you can see here, this is my page in Docker hub, where I've created a four, And based on that, we are pleased to share with you Docker, I also add the push option to easily share the image with my team so they can give it a try to now continuing to invest into providing you a great developer experience, a first-class citizen in the Docker CLI you no longer need to install a separate composed And now I'd love to tell you a bit more about bill decks and convince you to try it. image management, to compose service profiles, to improve where you can run Docker more easily. So we're going to make it easier for you to synchronize your work. And today I want to talk to you a little bit about data from space. What that really means is we take any type of data associated with a latitude So to use our platform, our suite of tools, you can start to gain a much better picture of where your So the first team that we have is infrastructure This allows you to scale different pieces of the platform or different pieces of your code in different ways that allows So if any of this sounds really interesting to you, So we have a suite of algorithms that automatically allow you to identify So you can actually see the hotspots in the area. the motivation really became to make sure that we were lowering our costs and increasing innovation simultaneously. of particular percentage here that I'll say definitely needs to be improved is 75% Now I'm not saying that 25% of our projects fail the way we measure this is if you have a particular And for the next 12 months, we hit that number every month. night, I've over the last nine months to operate in the second cloud environment. And this is thanks to a ton more albums, they can start to identify where their suppliers are, are coming from or where their distributors are going

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Ed Boyajian, CEO, EDB


 

>>From around the globe, it's the Cube with digital coverage of postgres Vision 2021 brought to you by >>enterprise DB. Hello everyone. This is Dave Volonte for the cube we're covering Postgres Vision 2021. The virtual cube edition. Welcome to our conversation with the Ceo Ed Boyajian is here is the Ceo of enterprise DB and we're gonna talk about what's happening in open source and database in the future of tech. Ed welcome. >>Hi Dave, Good to be here. >>Hey, several years ago, at a, at a Postgres Vision event, you put forth the premise that the industry was approaching a threshold moment, a digital transformation was the linchpin of that shift now. Ed Well you were correct and I have no doubt the audience agreed. Most people went back to their offices after that event and they returned to their hyper focus of their day to day jobs. Maybe a few accelerated their digital initiatives, but generally pre Covid, we moved in a pretty incremental pace and then the big bang hit. And if you were digital business, you are out of business. So that single event created the most rapid change that we've ever seen in the tech industry by far, nothing really compares. So the question is why is Postgres specifically and e d B generally the right fit for this new world? >>Yeah, I think, look, a couple of things are happening gave right along the bigger picture of digital transformation. We are seeing the database market in transformation and and I think the things that are driving that shift are the things that are resulting the success of Postgres and the success of B D B I think first and foremost we're seeing a dramatic re platform ng. And just like we saw in the world of Lennox where I was at red hat during that shift where people are moving from UNIX based systems to x 86 systems. We're seeing that similar re platform in happening. Whether that's from traditional infrastructures to cloud based infrastructures or container based infrastructures, it's a great opportunity for databases to be changed out. Postgres wins in that context because it's so easily deployed anywhere. I think the second thing that's changing is we're seeing a broad expansion of developers across the enterprise so they don't just live in I. T. Anymore. And I think as developers take on more power and control their defining the agenda and it's another place where Postgres shines, it's been a priority of the dBS to make postgres easier. Uh and that's coming to life. And I think the last Stack Overflow Developer Survey suggested that I think they survey 65 developers, the second most loved and the second most used database by developers, Postgres. And so I think there again Postgres shines in a moment of change. Uh and then I think the third is kind of obvious. It's always an elephant in the room, no pun intended. But it's this relentless nagging burden of the expenses of the incumbent proprietary databases and the need. And we especially saw this in Covid to start to change that more dramatically, change that economic equation here Again. PostGres shines. >>You know, I want to ask you, I'm gonna jump ahead to the future for a second because you're talking about the re platform NG and with your red hat chops, I kind of want to pick your brain on this because you're right, you saw it with red hat and you're kind of seeing it again when you think about open shift and where it's going my my question is related to replant forming around new types of workloads, new processing models at the edge. I mean you're seeing an explosion of processing power, GPU SNP us accelerators, dSPs and it appears that this is happening at a very low cost. I'm referring that you're saying Postgres can take advantage of that trend as well that that broader re platform ng trend to the edge, is that correct? >>It is. And I think you know this is, this has been one of the, I think the most interesting things with posters now I've been here almost 13 years. So if you put that in some perspective, I've watched Uh and participated in leading transformation in the category, you know, we've been squarely focused on postgres. So we've got 300 engineers who worry about making postgres better. And as you look across that landscape of time, not only as Postgres gotten more performant and more scalable, it's also proven to be the right database choice in the world of not just legacy migrations, but new application development. And I think that stack overflow developer survey is a good indicator of how developers feel about postgres. But you know, over that time frame I think if you went back to 2008 when I joined E D. B, post chris was considered a really good general purpose database. And today I think post chris is a great general purpose database. General purpose isn't sexy in the market broadly speaking, but Postgres capabilities across workloads in every area is really robust. Let me just spend a second on it. We look at our customer base is deploying in what we think of as systems of record, which are the traditional er, P type apps, uh you know where there's a single source of truth you might think of the RP apps there. We look at our customers deploying in systems of engagement. And those are apps that you might think of in the context of social media style apps or websites that are backed by a database in the third area Systems of analytics where you would typically think of data warehouse style applications interestingly. Postgres performs well and our customers report using us across that whole landscape of application areas. And I think that is one of postgres hidden superpowers. Is that ability to reach into each area of requirement on the workload side. >>And as always alluding to before that that itself is evolving as you now inject ai into the equation ai influencing and it's just a very exciting times ahead. There's no there's no database, You know, 20 years ago it was kind of boring. Now it's just exploding. I want to come back to that the notion of of post grass and maybe talk about other database models. Uh, I mean you mentioned that you've evolved from this, you know, system of record. You can take a system engagement on structured data etcetera. Jason. It's so how should we think about post grass in relation to other databases and specifically other business models of companies that provide database services? Why is Postgres attractive? Where is it winning? >>Yeah, I think a couple of places. So I mean first and foremost Postgres, you know, at his core, post chris is a sequel, relational databases in acid compliance, equal relational database. And that is inherently a strength of Postgres. But it's also a multi model database, which means we handle a lot of other, um, you know, database requirements, whether that's geospatial or or Jason, uh, for documents or time series, things like that. And so Postgres extensive bility is one of its inherent strengths and that's kind of been built in from the beginning of Postgres. So not surprisingly, people use postgres across the number of workloads because at the end of the day there's still value in having a database is able to do more. There are a lot of important specialty databases and I think they will remain important specialty databases, but Postgres thrives in its ability to cross cross over in that way. Um and I think that is, you know, one of the different key differentiators in how we've seen the market in the business development and that's the breadth of of workloads that Postgres succeeds in. But but our growth, if you kind of ventured it across vectors, we see growth happening, you know, in a few dimensions. First we see growth happening in new applications. About half of our customers that come to us today for new uh new postgres users are deploying us on new applications. The others are our second area migrating away from some existing legacy in companies often oracle. Not always. Um The third area of growth we see is in cloud, where Postgres is deployed very prolifically, both in the traditional cloud platforms, Uh like EC two, but then then again also uh in the database as a service environment. And then the fourth area growth we're seeing now is around uh container deployment, kubernetes deployment. >>Well, you may Oracle's prominent because it's just it's a big installed base and it's expensive and people, >>you >>know, they got a look at them. It's funny, I do a lot of TCO work and mostly, you know, usually TCO is about labor costs. When it comes to Oracle, it's about license costs and maintenance costs. And so to the extent that you can reduce that, at least for a portion of your state, you're gonna you're gonna drop right to the bottom line. But but but but I want to ask you about that kind of that spectrum that you think about the prevailing models for database you've got. On the one hand, You've got the right tool for the right job approach. It might be 10 or 12 data stores in the cloud. On the other hand, you've got, you know, kind of a converged approach. Oracle's going that direction clearly. Postgres with its open source innovation is going that direction. And it seems to me that at scale that's a more the latter is a more cost effective model. How do you think about that? >>Well, you know, I think at the end of the day, you kind of have to look at it. I mean, the business side of my brain looks at that as an addressable market question. Right? And you've heard me talk about three broad categories of workloads and you know, people define workloads in different bucket, but that's how we do it. But if you look at just a system of record in the system of engagement market, I think that's what would be traditionally viewed as the database market. Uh and there that's you know, let's just say for the sake of arguments of $45-$50 billion $18 billion dollar market. And you know, as we talk about that. So all in it's still between 60 and $70 billion market. And I think what happens there's so much heat and light poured on the valuation multiples of some of the specialty players. That the market gets confused, but the reality is our customers don't get confused. I mean if you look at those specialty players take that $48 billion market. I mean add up Mongo red is cockroach neo, all of those. I mean hugely valued companies. All unicorn companies. But combined to add up to a billion bucks don't get me wrong that's important revenue and meaningful in the workloads they support. But it's not. It doesn't define the full transformation of this category. Look at the systems of analysis again, another great great market example. I mean if you add up the consolidation of the Hadoop vendors add in there. Um Snowflake, you're still talking you know a billion five in revenue and an $18 billion market. So while those are all important technologies, the question is in this transformation move to the database market fully transform you. And my view is no it didn't were in the first maybe second inning of a $65 billion transformation. And I think this is where Postgres will ultimately shine. I think this is how Postgres wins because at the end of the day the nature of the workloads fits with postgres and the future tech that we're building in post schools will serve that broader set of needs I think more effectively >>well. And I love these tam expansion discussions because I think you're right on and I think it comes back to the data and we all talk about the data growth, the data explosion, we see the I. D. C. Numbers and you ain't seen nothing yet. And so data by its very nature is distributed. That's why I get so excited about these new platform models and and I want to tie it back to developers and open source because to me that is the linchpin of innovation um in the next decade it has been, I would even say for the last decade we've seen it, but it's gaining momentum, so, so in thinking about innovation and and specifically Postgres and an open source, you know, what can you share with us in terms of how we should think about your advantage, and again, what, where people are glomming leaning in to that advantage? >>Yeah, so, I mean, I think I think you bring up a really important topic for us as a company. Postgres we think is an incredibly powerful community, uh and when you step away from it again, I remember I told you I was at red hat before, now here at E D B, and there's a common thread that runs through those two experiences in both experiences. The companies are attached and prominent alongside a strong independent, open source community, and I think the notion of an independent community is really important to understand around postgres. There are hundreds and thousands of people contributing to Postgres now. E D B plays a big role in that. About approaching a third of the contributions. In the last release released, 13 of Postgres came from E D B. You might look at that and say gee, that sounds like a lot, but if you step away from it, you know, about 30% of those contributions, Most of the contributions come from a universe around D D. B. And that's inherently healthy for the community's ability to innovate and accelerate. And I think that while we play a strong role there, you can imagine that having and there are other great companies that are contributing to Postgres, I think having those companies participating and contributing gets the best, the best ideas to the front in innovation. So I think the inherent nature Postgres community makes it strong and healthy. And then contrast that to some of the other prominent high value open source companies, the companies and the communities are intimately intertwined. They're one and the same. They're actually not independent open source communities. And I think that therein lies one of the, one of the inherent weaknesses in those but postgres to rise because you know, we bring all those ideas from the DB, we bring a commercial contingent with us all the things we hope we emphasize and focus on in growth and postgres, whether that's in the areas of scalability, manageability, all hot topics, of course security, all of those areas. And then, you know, performance as always, all of those areas are informed to us by enterprise customers deploying post chris at scale. And I think that's the heart of what makes a successful independent project. >>Yeah. The combinatorial powers of of that ecosystem. Uh they their their multiplication, I've as opposed to the resources of one. I want to talk about postgres Vision 2021 sort of set up that a little bit. The theme this year is the future. Is you, what do you mean by that? >>So if you think about what we just said post the category is in transit database categories and transformation. And we know that many of our people are interested in. Postgres are early in their journey, their early in their experience. And so we want to focus this year's postcards vision on them that we understand as a company has been committed to postgres as long as we have and with the understanding we have the technology and best practices, we want to share that view those insights uh, with those who are coming to postgres, Some for the first time, some who are experienced >>Postgres. Vision 21 is june 22nd and 23rd. Go to enterprise db dot com and register the cube is going to be there. We hope you will be too. Ed, thanks for coming to the Cuban previewing the event. >>Thanks Dave. >>Thank you. We'll see you at Vision 21 >>mm mm.

Published Date : May 20 2021

SUMMARY :

Ed Boyajian is here is the Ceo of enterprise DB and we're gonna talk about what's happening in open And if you were digital business, you are out of business. And I think the last Stack Overflow Developer Survey suggested that I think again when you think about open shift and where it's going my my question is related to replant forming around And I think you know this is, this has been one of the, I think the most interesting And as always alluding to before that that itself is evolving as you now inject ai into the equation ai Um and I think that is, you know, one of the different key differentiators in And so to the extent that you can reduce that, at least for a portion of your state, you're gonna you're gonna drop right to And I think this is where Postgres And I love these tam expansion discussions because I think you're right on and I think it comes back And I think that's the heart of what makes a successful Uh they their their multiplication, I've as opposed to the resources of one. So if you think about what we just said post the category the cube is going to be there. We'll see you at Vision 21

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Jeremy Swift, Cordial | CUBE Conversation, March 2021


 

(soft music begins) >> Welcome to this CUBE conversation. I'm Lisa Martin, I'm joined by Jeremy Swift, the CEO and co-founder of Cordial. Jeremy, welcome to theCUBE, it's great to have you on the program. >> Hey, thanks so much Lisa, it's great to be here with you. >> Making this conversation's work very socially distanced, but I'd love to understand a little bit about Cordial. What do you offer and how do you help customers? >> Yeah, yeah, I appreciate the question. I guess for starters Cordial is a cross-channel messaging and data platform. Our clients, let me tell you a little bit about what that actually means. But I would say our clients can collect all of their unstructured, kind of disparate customer and business data from wherever it lives within their tech stack. And then ultimately use that data to build audience segments, gather insights about that data and about their customers. Kind of discover some trends on that too and then ultimately automate and orchestrate hyper-personalized customer experiences at enterprise scale. And when I say experiences too, to define that a little bit. I really am talking about, frankly, kind of a wealth of interactions that a customer might have with a brand. So, that could be things like transforming your promotional, your triggered and your transactional email, communications to your SMS and your MMS messages, to your push in your in-app messages, targeted direct mail, all the way, actually, frankly, to things like in-store devices like clienteling experiences and things like that when you're physically going into the store, whenever we can get back into that, a little bit more consistently, I would say. And then even things like sending targeted audiences to third-party social platforms like a Google Adwords or a Facebook or whatnot. So, in short, I would say we're the underlying data platform and the activation layer that helps brands better communicate with their customers because they ultimately understand their customers better. Um, yeah, go ahead. >> You mentioned hyper-personalized and we've been talking about personalization for a long time. And especially as the more demanding we consumers get, we expect brands to know who we are, offer us the right things that are in sequence and offer me something I've already purchased. But define hyper-personalized customer experiences. >> Yeah, yeah, it's a really good question. You know, I think this is a significant piece that when we think about kind of the marketing language or lingo that gets used out there, this is probably one that gets used a little bit flippantly. It really is this idea of taking the individualized behaviors of you, Lisa, of me, Jeremy, and looking at those in a full view, not just what I did in this moment but what is my history with your brand tell me? And how do also some of those behaviors now also, maybe predict future behaviors as well. And using that data to ultimately drive and derive the content that is being put into the message. So, hyper-personalized meaning truly, one-to-one, like very, very discreet or descriptive pieces of data that ultimately tie to unique pieces of content that are going to drive a great experience or a particular behavior. So, some examples of maybe how we deploy that with folks, we work with brands like Backcountry or Revolve Clothing, Eddie Bauer, 1-800 contacts, we work with brands like that to help them drive revenue growth through things like, again, hyper-personalized messages drives higher revenue per message. It helps them significantly increase their customer lifetime value, again because the experience that they're creating for them is very tailored, very unique to that individual. So, some things that we measure ourselves on with respect to that and things where we're really proud of are things like our clients are generating a 250 X ROI. And typically they're achieving triple digit revenue growth within their first 30 days using Cordial, our platform, because of the data layer that we have there, we built a transformations product to that just last year alone for our clients transformed and activated over 110 billion customer data records, again for our clients there. And probably the thing that I think excites me the most and frankly kind of gets back to some of my roots in my history of why we started this business too, but, it really is our implementation process as well. So, brands want to hyper-personalize, they want to do all these things that we talk about. But often they think, man, the process to get there is going to take me a really long time. Again, one of the things we really pride ourselves on is that implementation process. It's 90% faster than the legacy marketing clouds out there within the market. To give you an idea of how incredibly fast that is. Our enterprise clients are up in sending typically in less than seven days. That really is unheard of to nearly all enterprise brands but we really pride ourselves on the flexibility of cordless technology coupled with our incredibly talented services team that really helps unlock that for many of our brands and customers. >> So, big numbers that you mentioned, customers achieving impressive metrics-based business outcomes. You talked about the 250 X ROI, triple digit revenue growth very quickly. You also talked about your implementation process being 90% faster than legacy marketing clouds. Talk to me about the actual data platform. And I'd like to kind of unpack that into some of the things that differentiate it. >> Yeah, yeah, absolutely. I guess first and foremost, on the data platform side of things, that really is a significant differentiator. And I guess even before I jump into that though, too. I would be remissed actually if... I think that's natural to probably jump right into product as being the key differentiator at the end of the day. But when I really do honestly think about what differentiates Cordial in the market and what are the things that we really hang our hat on, I can honestly say Lisa, like first and foremost it really is our people. Again, I know it's really natural to go straight to product and talk about the features and the functions or how you thought about building a particular thing. And again, those things are highly important in this kind of digital transformation era that we're in. But I would say in a market that is incredibly saturated with a lot of players across it, within marketing technology and brands, trying to differentiate who does what and who they should work with, at the end of the day we really do believe that creating and enabling a culture of world-class human beings that live out for succinct values. Those for us are things like communicate better than the rest, being tenacious about our clients and the problems we solve for them, acting like owners and then really being kind of on-mission, if you will, to be Cordial, we think that those things are differentiated and frankly really necessary, especially in today's society and culture that we're in. I'm happy to talk about some of the product side of things there though, too. But I'll pause in there for a second-- >> I love that you've said that about one of the key differentiators is the corporate culture. That's one of the things that a lot of companies, legacy companies struggle with. Especially in dynamic times like this, but I would always thought for all the tech shows I've been to, over the many, many years that the customer experience is dependent and inextricably linked to the employee experience. It sounds like you've kind of built the company with that in mind. >> I think you have to. Again, robots have not taken over the world yet, right? And so, this really is still about people combined with technology and how those two things married together. Not just on our side, in terms of what we're bringing to bear for our clients but the experiences our clients are having too, you know. Our clients are working with their IT department or with their engineers and their marketing teams, and they have to figure out how do you make all those things very harmonious together. I just think that at the end of the day, the experience that your people are bringing, the empathy that you're bringing to people, especially in this environment where we've been virtual and you don't get that face-to-face contact, you don't get to maybe delve deep into understanding people, relationally. I just think it's really important. And we, as a business, again, I have this said to me often, and in turn, I said often too, is you can't name your company Cordial and be a jerk at the end of the day. So, there really is a level of empathy that I think needs to be brought through in everything that we do. We're not just out to be, you know, a world-class technology company for our clients. We know our clients expect that from us but we really want to be great human beings at the end of the day, which I think that's really the kind of the link that creates really great partnerships at the end of the day. >> I completely agree and I think especially now more than ever, that infusion of empathy is so critical for businesses in any industry. I do want to unpack the data architecture. You talked about customers being able to get to unstructured customer business data from wherever it lives in the stack. How do you enable that? >> Yeah, yeah, absolutely. Again, that product side is from a differentiators perspective, it's significant. I would say we purposely built Cordial with a data architecture to accommodate just that, to accommodate any number of channels but also an infinite amount of data sources. And then in turn I alluded to this earlier but the ability to manipulate and restructure or transform that data coming in, or going out of Cordial to maybe other systems within a client's tech stack. This differentiation really is significant compared to the legacy clouds, but it is also significant, I would say relative to other kind of next gen options within the market. Investing in Cordial for a brand is... it's a huge step forward in terms of digital kind of future-proofing themselves and how they're setting themselves up to meet the needs of a really rapid evolving consumer and the experience the consumer expects to have with the brands. So, brands collect daily more and more information about users' behaviors and patterns, and we've frankly just see an incredible opportunity for our clients to learn from their customers and the massive amount of data that that client is kind of showing or exhibiting to them. And then putting that to action, putting that to work in terms of the experience that they're creating for their customer, you know, this kind of ties that word of empathy back to it as well. Even though we're talking about digital communications for a brand, it's still a human interaction, it's still a relationship. And so, if we can help brands really understand their data, again through a data architecture that's really purpose-built to really ingest all of that in and then activate that in terms, of their messaging that they're sending out to folks. That can create a level of empathy, that might sound altruistic, I don't believe it is. I think we as human beings, as a professional, if my job is to communicate my brand or my products to my end customer, I would want to do that with a level of empathy, with a level of sincerity, with a level of understanding and knowledge that tells that end customer I know who you are, I'm paying attention. I'm not being creepy and big brother-ish about it, but I'm paying attention. I want to show that I understand you, no differently, frankly than the relationships that we all have as human beings. I mean, if I walked into a conversation with you, Lisa, and I've known you for two years but I started asking you all the same boilerplate questions of like, hey, can you tell me your name again? And who are you? And where did you come from? And what school did you go to? You would kind of think that's so odd. You don't... I thought you knew me but you're not acting like you know me. I think we're all about creating an opportunity for brands to be able to do that with their customers and do it with a level that the customer goes, you know me, you get me, you understand what my desires, wishes, or patterns are with your business. >> Right? No, I think that's so interesting. And I agree with you. The opportunity is just getting bigger and bigger and bigger and bigger. It's not just more data is born and created, more data sources are born and created. The consumer demand is only increasing. So you mentioned, I want to talk about customer tech. You talked about, you mentioned Eddie Bauer being a customer. Eddie Bauer is a legacy organization which has been around for a long time. But I also know you guys work with, with younger, fresher, maybe more cloud native companies. I wonder, though, how an Eddie Bauer goes about fast implementation, you said 90% faster than legacy data platforms. I wonder how an Eddie Bauer goes through that. 'Cause I imagine they replaced a legacy marketing platform with Cordial? >> They did, they did. They actually replaced a handful of kind of legacy platforms and systems that they had in place. And Eddie Bauer is just like, I would say, many other kind of mainstay brands that you and I grew up with to where if they want to compete, if they want to really be on the cutting edge, they need to innovate quickly. They need to evolve from maybe legacy systems to newer systems. Like you said, maybe what more digital native or digital first brands are starting out with, when they launched their business. Eddie Bauer is a really cool story though. Again, it's kind of an iconic brand at the end of the day but they came to us with a really clear set of challenges. And the first and foremost, again, kind of goes back to the point we were talking about, which was Cordial help us consolidate our data from multiple sources that we have. Online, offline order data, loyalty information that they had, a disparate unique customer IDs that they had across all the different databases they had. They had geolocation data, they had product data, customer behavior data, a lot of data all sitting in different places. So first and foremost, like help us get that organized in one central place, being within Cordial's data platform. And then from there they wanted to use those data sources, right? It's not just about bringing it together. It's about now, what do you do with it? How do you activate that? And in the case with Eddie Bauer, they used Cordial to dynamically render... This is a cool example actually, dynamically render a message to each individual customer containing their rewards balance, the expiration date of that reward, a unique bar code specific to that individual to eliminate fraud there... what was it? Nearest store address that they had as well as a map of the store location. All within the message that they were receiving. And by clicking on that message it immediately activated kind of an API sequence behind the scenes, transparent to the user, but something that Eddie Bauer had never been able to do before. And that API sequence that initiated, generated a personalized pass for that particular customer that loaded directly into their wallet, on their device for them to be able to redeem in store. By doing that, it actually then enabled the ability for, if I'm near an Eddie Bauer store, let's say within a mile of it, Eddie Bauer can immediately push a notification to my phone without even having a branded app on the phone, saying, Hey you have a $20 rewards certificate in your wallet, it expires in seven days. You're a mile away from your closest store. Click here and we'll navigate you to that store. Some really cool use cases that really helped them kind of take some big steps forward in that digital transformation for them as a brand. And I would just say kind of going back to even the AWS piece of this too. All of that might sound easy at the end of the day. It's incredibly difficult to do that across millions of customers in minutes, it's very difficult. And I can genuinely say that our experiences and the work that we've done with AWS cloud services is a huge piece of making all of that a reality. And oddly enough, Eddie Bauer actually is an AWS customer as well. And some of those synergies in terms of how we're able to sync up data via Kinesis Streams and S3 buckets and things like that, and be able to make that data very operable was a huge advantage, I think for us, especially in terms of speed to market and the ability to get these kind of programs up and live for a brand like them. >> So, when you were looking at building Cordial and co-founding it back in 2014. Were you drawn to AWS right away? Because you just had this sense that we have to go this direction to enable this complexity to be achieved at scale? >> I mean, yes. I mean, unequivocally 2014 feels like eons ago. It's not really, I guess at the end of the day, but there was... I mean there was no other even remotely viable competitive option at the time to even consider. There are obviously are plenty of cloud services out there now, but I mean that was probably the shortest negotiation we had as co-founders about what we should do with respect to that. It was immediately, I mean that was part of our thesis, was all of the legacy clouds were in co-lo centers and trying to figure out migration plans to even get some of their infrastructure into the cloud. And we said, let's just start straight in the cloud right from day one, it's a huge competitive advantage. It gives us speed, it gives us scale. It gives us all sorts of things that we can immediately start unlocking value with. And so, yeah, when we started Cordial, AWS was, I mean that was day one. We initiated that and they've been an incredibly strategic partner for us ever since then. >> One of the things that are wrapping up here that I always find interesting when you're looking at new technologies like yours, you're right. 2014 does seem like eons ago, but it really wasn't. But you working with legacy, iconic brands like an Eddie Bauer that was probably at one point all paper-based transactions, having to digitize and digitally transform to meet their customers where they are now that need to marry online and offline behaviors to deliver that hyper-personalized experience. I know you guys also work with companies like Revolve as well. So, this is the technology that any type of business, historic, new, can use and implement, sounds like fairly quickly to make big impacts. And I think nowadays being able to deliver information in real-time that's hyper-personalized, it's going to be a make or break for companies that survive this new era that we're living in. >> Yeah, it, it really is. And again, for us, fundamentally goes back to again, why we set out to build Cordial? My co-founders and I actually had history in building one of the first gen, what I characterize as kind of a legacy platform now in this space. And frankly, after seeing or 15 years of seeing marketers struggle to get those platforms to scale to the level of data and sophistication out there, we knew there was a better way for marketers and technologists to work together. And we intimately then knew the way that this should be architected. So, as you said, in 2014, I mean, we set out to build Cordial to really transform the way marketers and technologists, you know, how they collaborated to fundamentally change the experiences their customers were having with their brands. Again, it was very, I guess, heart-centered on some level as the way that I would put that, this was never monetarily driven for us. It was all around, I think our own personal frustrations of not being able to meet those needs of our customers. And it wasn't a fault of the previous kind of legacy platforms. It was just technology had evolved and frankly consumers and digital devices had evolved enough to where there needed to be somebody and some brand or some companies who said, let's rethink this, let's rebuild this from the ground up. You mentioned Revolve, which Revolve Clothing is just a really cool example. They've been a Cordial client now for four years, they're going on their fifth year with Cordial. And they really are an incredible success story. One of the stories that I just, it's kind of like a crown jewel that we take a lot of pride in. I know our teams do with respect to Revolve is, when they came to us, they had, gosh! Two automations in place that it took them roughly about two years working with the legacy cloud, even to get those in place. And in a matter of their first eight months with Cordial they had nearly 30 new automations live using Cordial. And those 30 automations had generated eight times more revenue than they had previously generated with automations. It was an incremental at the time roughly almost $12 million in net new revenue that was unrealized for the business prior to that. And, you know, that's something we take a lot of pride in. We take a lot of pride in again, the speed of how quickly we can help a brand be able to do this, but it's not just a matter of getting something up and running. It's about the results that we can drive for them. We hold ourselves accountable to that and we expect our clients to hold us accountable to that as well. Next gen technology or new technology or modern technology for the sake of just new is uninteresting, unless it is actually... not just incrementally moving things forward for your business but I would say it needs to be an outsized set of results that you're driving for them to frankly make that even just the mental hurdle to get over that, make that worth it at the end of the day. >> Yeah. I was looking at some of the customer stories on your website and was very impressed seeing those metrics-based business outcomes. 'Cause that's what it's about. It's about that and delivering that at speed and with agility. Jeremy, I wish we had more time 'cause I know we could keep talking, but I really enjoyed understanding more about Cordial and what you guys do. And I look forward to seeing what's to come. >> So good, thanks so much, Lisa. It was wonderful. >> My pleasure, for Jeremy Swift, I'm Lisa Martin, you're watching theCUBE. (soft music ends)

Published Date : Apr 5 2021

SUMMARY :

it's great to have you on the program. it's great to be here with you. but I'd love to understand and the activation layer that helps brands And especially as the more the process to get there And I'd like to kind of unpack that and the problems we solve for them, that the customer experience is dependent that I think needs to be brought through being able to get to but the ability to And I agree with you. and the ability to get to be achieved at scale? but I mean that was probably that need to marry online the business prior to that. And I look forward to It was wonderful. you're watching theCUBE.

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Andy Jassy Becoming the new CEO of Amazon: theCUBE Analysis


 

>> Narrator: From theCUBE studios in Palo Alto in Boston, connecting with thought leaders all around the world. This is a CUBE conversation. >> As you know by now, Jeff Bezos, CEO of Amazon, is stepping aside from his CEO role and AWS CEO, Andy Jassy, is being promoted to head all of Amazon. Bezos, of course, is going to remain executive chairman. Now, 15 years ago, next month, Amazon launched it's simple storage service, which was the first modern cloud offering. And the man who wrote the business plan for AWS, was Andy Jassy, and he's navigated the meteoric rise and disruption that has seen AWS grow into a $45 billion company that draws off the vast majority of Amazon's operating profits. No one in the media has covered Jassy more intimately and closely than John Furrier, the founder of SiliconANGLE. And John joins us today to help us understand on theCUBE this move and what we can expect from Jassy in his new role, and importantly what it means for AWS. John, thanks for taking the time to speak with us. >> Hey, great day. Great to see you as always, we've done a lot of interviews together over the years and we're on our 11th year with theCUBE and SiliconANGLE. But I got to be excited too, that we're simulcasters on Clubhouse, which is kind of cool. Love Clubhouse but not since the, in December. It's awesome. It's like Cube radio. It's like, so this is a Cube talk. So we opened up a Clubhouse room while we're filming this. We'll do more live hits in studio and syndicate the Clubhouse and then take questions after. This is a huge digital transformation moment. I'm part of the digital transformation club on Clubhouse which has almost 5,000 followers at the moment and also has like 500 members. So if you're not on Clubhouse, yet, if you have an iPhone go check it out and join the digital transformation club. Android users you'll have to wait until that app is done but it's really a great club. And Jeremiah Owyang is also doing a lot of stuff on digital transformation. >> Or you can just buy an iPhone and get in. >> Yeah, that's what people are doing. I can see all the influences are on there but to me, the digital transformation, it's always been kind of a cliche, the consumerization of IT, information technology. This has been the boring world of the enterprise over the past, 20 years ago. Enterprise right now is super hot because there's no distinction between enterprise and society. And that's clearly the, because of the rise of cloud computing and the rise of Amazon Web Services which was a side project at AWS, at Amazon that Andy Jassy did. And it wasn't really pleasant at the beginning. It was failed. It failed a lot and it wasn't as successful as people thought in the early days. And I have a lot of stories with Andy that he told me a lot of the inside baseball and we'll share that here today. But we started covering Amazon since the beginning. I was as an entrepreneur. I used it when it came out and a huge fan of them as a company because they just got a superior product and they have always had been but it was very misunderstood from the beginning. And now everyone's calling it the most important thing. And Andy now is becoming Andy Jassy, the most important executive in the world. >> So let's get it to the, I mean, look at, you said to me over holidays, you thought this might have something like this could happen. And you said, Jassy is probably in line to get this. So, tell us, what can you tell us about Jassy? Why is he qualified for this job? What do you think he brings to the table? >> Well, the thing that I know about Amazon everyone's been following the Amazon news is, Jeff Bezos has a lot of personal turmoil. They had his marriage fail. They had some issues with the smear campaigns and all this stuff going on, the run-ins with Donald Trump, he bought the Washington post. He's got a lot of other endeavors outside of Amazon cause he's the second richest man in the world competing with Elon Musk at Space X versus Blue Origin. So the guy's a billionaire. So Amazon is his baby and he's been running it as best he could. He's got an executive team committee they called the S team. He's been grooming people in the company and that's just been his mode. And the rise of AWS and the business performance that we've been documenting on SiliconANGLE and theCUBE, it's just been absolutely changing the game on Amazon as a company. So clearly Amazon Web Services become a driving force of the new Amazon that's emerging. And obviously they've got all their retail business and they got the gaming challenges and they got the studios and the other diversified stuff. So Jassy is just, he's just one of those guys. He's just been an Amazonian from day one. He came out of Harvard business school, drove across the country, very similar story to Jeff Bezos. He did that in 1997 and him and Jeff had been collaborating and Jeff tapped him to be his shadow, they call it, which is basically technical assistance and an heir apparent and groomed him. And then that's how it is. Jassy is not a climber as they call it in corporate America. He's not a person who is looking for a political gain. He's not a territory taker, but he's a micromanager. He loves details and he likes to create customer value. And that's his focus. So he's not a grandstander. In fact, he's been very low profile. Early days when we started meeting with him, he wouldn't meet with press regularly because they weren't writing the right stories. And everyone is, he didn't know he was misunderstood. So that's classic Amazon. >> So, he gave us the time, I think it was 2014 or 15 and he told us a story back then, John, you might want to share it as to how AWS got started. Why, what was the main spring Amazon's tech wasn't working that great? And Bezos said to Jassy, going to go figure out why and maybe explain how AWS was born. >> Yeah, we had, in fact, we were the first ones to get access to do his first public profile. If you go to the Google and search Andy Jassy, the trillion dollar baby, we had a post, we put out the story of AWS, Andy Jassy's trillion dollar baby. This was in early, this was January 2015, six years ago. And, we back then, we posited that this would be a trillion dollar total addressable market. Okay, people thought we were crazy but we wrote a story and he gave us a very intimate access. We did a full drill down on him and the person, the story of Amazon and that laid out essentially the beginning of the rise of AWS and Andy Jassy. So that's a good story to check out but really the key here is, is that he's always been relentless and competitive on creating value in what they call raising the bar outside Amazon. That's a term that they use. They also have another leadership principle called working backwards, which is like, go to the customer and work backwards from the customer in a very Steve Job's kind of way. And that's been kind of Jobs mentality as well at Apple that made them successful work backwards from the customer and make things easier. And that was Apple. Amazon, their philosophy was work backwards from the customer and Jassy specifically would say it many times and eliminate the undifferentiated heavy lifting. That was a key principle of what they were doing. So that was a key thesis of their entire business model. And that's the Amazonian way. Faster, cheaper, ship it faster, make it less expensive and higher value. While when you apply the Amazon shipping concept to cloud computing, it was completely disrupted. They were shipping code and services faster and that became their innovation strategy. More announcements every year, they out announced their competition by huge margin. They introduced new services faster and they're less expensive some say, but in the aggregate, they make more money but that's kind of a key thing. >> Well, when you, I was been listening to the TV today and there was a debate on whether or not, this support tends that they'll actually split the company into two. To me, I think it's just the opposite. I think it's less likely. I mean, if you think about Amazon getting into grocery or healthcare, eventually financial services or other industries and the IOT opportunity to me, what they do, John, is they bring in together the cloud, data and AI and they go attack these new industries. I would think Jassy of all people would want to keep this thing together now whether or not the government allows them to do that. But what are your thoughts? I mean, you've asked Andy this before in your personal interviews about splitting the company. What are your thoughts? >> Well, Jon Fortt at CNBC always asked the same question every year. It's almost like the standard question. I kind of laugh and I ask it now too because I liked Jon Fortt. I think he's an awesome dude. And I'll, it's just a tongue in cheek, Jassy. He won't answer the question. Amazon, Bezos and Jassy have one thing in common. They're really good at not answering questions. So if you ask the same question. They'll just say, nothing's ever, never say never, that's his classic answer to everything. Never say never. And he's always said that to you. (chuckles) Some say, he's, flip-flopped on things but he's really customer driven. For example, he said at one point, no one should ever build a data center. Okay, that was a principle. And then they come out and they have now a hybrid strategy. And I called them out on that and said, hey, what, are you flip-flopping? You said at some point, no one should have a data center. He's like, well, we looked at it differently and what we meant was is that, it should all be cloud native. Okay. So that's kind of revision, but he's cool with that. He says, hey, we'll revise based on what customers are doing. VMware working with Amazon that no one ever thought that would happen. Okay. So, VMware has some techies, Raghu, for instance, over there, super top notch. He worked with Jassy, directly in his team Sanjay Poonen when they went to business school together, they cut a deal. And now Amazon essentially saved VMware, in my opinion. And Pat Gelsinger drove that deal. Now, Pat Gelsinger, CEO, Intel, and Pat told me that directly in candid conversation off theCUBE, he said, hey, we have to make a decision either we're going to be in cloud or we're not going to be in cloud, we will partner. And I'll see, he was Intel. He understood the Intel inside mentality. So that's good for VMware. So Jassy does these kinds of deals. He's not afraid he's got a good stomach for business and a relentless competitor. >> So, how do you think as you mentioned Jassy is a micromanager. He gets deep into the technology. Anybody who's seen his two hour, three hour keynotes. No, he has a really fine grasp of the technology across the entire stack. How do you think John, he will approach things like antitrust, the big tech lash of the unionization of the workforce at Amazon? How do you think Jassy will approach that? >> Well, I think one of the things that emerges Jassy, first of all, he's a huge sports fan. And many people don't know that but he's also progressive person. He's very progressive politically. He's been on the record and off the record saying things like, obviously, literacy has been big on, he's been on basically unrepresented minorities, pushing for that, and certainly cloud computing in tech, women in tech, he's been a big proponent. He's been a big supporter of Teresa Carlson. Who's been rising star at Amazon. People don't know who Teresa Carlson is and they should check out her. She's become one of the biggest leaders inside Amazon she's turned around public sector from the beginning. She ran that business, she's a global star. He's been a great leader and he's been getting, forget he's a micromanager, he's on top of the details. I mean, the word is, and nothing gets approved without Andy, Andy seeing it. But he's been progressive. He's been an Amazon original as they call it internally. He's progressive, he's got the business acumen but he's perfect for this pragmatic conversation that needs to happen. And again, because he's so technically strong having a CEO that's that proficient is going to give Amazon an advantage when they have to go in and change how DC works, for instance, or how the government geopolitical landscape works, because Amazon is now a global company with regions all over the place. So, I think he's pragmatic, he's open to listening and changing. I think that's a huge quality >> Well, when you think of this, just to set the context here for those who may not know, I mean, Amazon started as I said back in 2006 in March with simple storage service that later that year they announced EC2 which is their compute platform. And that was the majority of their business, is still a very large portion of their business but Amazon, our estimates are that in 2020, Amazon did 45 billion, 45.4 billion in revenue. That's actually an Amazon reported number. And just to give you a context, Azure about 26 billion GCP, Google about 6 billion. So you're talking about an industry that Amazon created. That's now $78 billion and Amazon at 45 billion. John they're growing at 30% annually. So it's just a massive growth engine. And then another story Jassy told us, is they, he and Jeff and the team talked early on about whether or not they should just sort of do an experiment, do a little POC, dip their toe in and they decided to go for it. Let's go big or go home as Michael Dell has said to us many times, I mean, pretty astounding. >> Yeah. One of the things about Jassy that people should know about, I think there's some compelling relative to the newest ascension to the CEO of Amazon, is that he's not afraid to do new things. For instance, I'll give you an example. The Amazon Web Services re-invent their annual conference grew to being thousands and thousands of people. And they would have a traditional after party. They called a replay, they'd have a band like every tech conference and their conference became so big that essentially, it was like setting up a live concert. So they were spending millions of dollars to set up basically a one night concert and they'd bring in great, great artists. So he said, hey, what's been all this cash? Why don't we just have a festival? So they did a thing called Intersect. They got LA involved from creatives and they basically built a weekend festival in the back end of re-invent. This was when real life was, before COVID and they turned into an opportunity because that's the way they think. They like to look at the resources, hey, we're already all in on this, why don't we just keep it for the weekend and charge some tickets and have a good time. He's not afraid to take chances on the product side. He'll go in and take a chance on a new market. That comes from directly from Bezos. They try stuff. They don't mind failing but they put a tight leash on measurement. They work backwards from the customer and they are not afraid to take chances. So, that's going to board well for him as he tries to figure out how Amazon navigates the contention on the political side when they get challenged for their dominance. And I think he's going to have to apply that pragmatic experimentation to new business models. >> So John I want you to take on AWS. I mean, despite the large numbers, I talked about 30% growth, Azure is growing at over 50% a year, GCP at 83%. So despite the large numbers and big growth the growth rates are slowing. Everybody knows that, we've reported it extensively. So the incoming CEO of Amazon Web Services has a TAM expansion challenge. And at some point they've got to decide, okay, how do we keep this growth engine? So, do you have any thoughts as to who might be the next CEO and what are some of their challenges as you see it? >> Well, Amazon is a real product centric company. So it's going to be very interesting to see who they go with here. Obviously they've been grooming a lot of people. There's been some turnover. You had some really strong executives recently leave, Jeff Wilkes, who was the CEO of the retail business. He retired a couple of months ago, formerly announced I think recently, he was probably in line. You had Mike Clayville, is now the chief revenue officer of Stripe. He ran all commercial business, Teresa Carlson stepped up to his role as well as running public sector. Again, she got more power. You have Matt Garman who ran the EC2 business, Stanford grad, great guy, super strong on the product side. He's now running all commercial sales and marketing. And he's also on the, was on Bezos' S team, that's the executive kind of team. Peter DeSantis is also on that S team. He runs all infrastructure. He took over for James Hamilton, who was the genius behind all the data center work that they've done and all the chip design stuff that they've innovated on. So there's so much technical innovation going on. I think you still going to see a leadership probably come from, I would say Matt Garman, in my opinion is the lead dog at this point, he's the lead horse. You could have an outside person come in depending upon how, who might be available. And that would probably come from an Andy Jassy network because he's a real fierce competitor but he's also a loyalist and he likes trust. So if someone comes in from the outside, it's going to be someone maybe he trusts. And then the other wildcards are like Teresa Carlson. Like I said, she is a great woman in tech who's done amazing work. I've profiled her many times. We've interviewed her many times. She took that public sector business with Amazon and changed the game completely. Outside the Jedi contract, she was in competitive for, had the big Trump showdown with the Jedi, with the department of defense. Had the CIA cloud. Amazon set the standard on public sector and that's directly the result of Teresa Carlson. But she's in the field, she's not a product person, she's kind of running that group. So Amazon has that product field kind of structure. So we'll see how they handle that. But those are the top three I think are going to be in line. >> So the obvious question that people always ask and it is a big change like this is, okay, in this case, what is Jassy going to bring in? And what's going to change? Maybe the flip side question is somewhat more interesting. What's not going to change in your view? Jassy has been there since nearly the beginning. What are some of the fundamental tenets that he's, that are fossilized, that won't change, do you think? >> I think he's, I think what's not going to change is Amazon, is going to continue to grow and develop their platform business and enable more SaaS players. That's a little bit different than what Microsoft's doing. They're more SaaS oriented, Office 365 is becoming their biggest application in terms of revenue on Microsoft side. So Amazon is going to still have to compete and enable more ecosystem partners. I think what's not going to change is that Bezos is still going to be in charge because executive chairman is just a code word for "not an active CEO." So in the corporate governance world when you have an executive chairman, that's essentially the person still in charge. And so he'll be in charge, will still be the boss of Andy Jassy and Jassy will be running all of Amazon. So I think that's going to be a little bit the same, but Jassy is going to be more in charge. I think you'll see a team change over, whether you're going to see some new management come in, Andy's management team will expand, I think Amazon will stay the same, Amazon Web Services. >> So John, last night, I was just making some notes about notable transitions in the history of the tech business, Gerstner to Palmisano, Gates to Ballmer, and then Ballmer to Nadella. One that you were close to, David Packard to John Young and then John Young to Lew Platt at the old company. Ellison to Safra and Mark, Jobs to Cook. We talked about Larry Page to Sundar Pichai. So how do you see this? And you've talked to, I remember when you interviewed John Chambers, he said, there is no rite of passage, East coast mini-computer companies, Edson de Castro, Ken Olsen, An Wang. These were executives who wouldn't let go. So it's of interesting to juxtapose that with the modern day executive. How do you see this fitting in to some of those epic transitions that I just mentioned? >> I think a lot of people are surprised at Jeff Bezos', even stepping down. I think he's just been such the face of Amazon. I think some of the poll numbers that people are doing on Twitter, people don't think it's going to make a big difference because he's kind of been that, leader hand on the wheel, but it's been its own ship now, kind of. And so depending on who's at the helm, it will be different. I think the Amazon choice of Andy wasn't obvious. And I think a lot of people were asking the question who was Andy Jassy and that's why we're doing this. And we're going to be doing more features on the Andy Jassy. We got a tons, tons of content that we've we've had shipped, original content with them. We'll share more of those key soundbites and who he is. I think a lot of people scratching their head like, why Andy Jassy? It's not obvious to the outsiders who don't know cloud computing. If you're in the competing business, in the digital transformation side, everyone knows about Amazon Web Services. Has been the most successful company, in my opinion, since I could remember at many levels just the way they've completely dominated the business and how they change others to be dominant. So, I mean, they've made Microsoft change, it made Google change and even then he's a leader that accepts conversations. Other companies, their CEOs hide behind their PR wall and they don't talk to people. They won't come on Clubhouse. They won't talk to the press. They hide behind their PR and they feed them, the media. Jassy is not afraid to talk to reporters. He's not afraid to talk to people, but he doesn't like people who don't know what they're talking about. So he doesn't suffer fools. So, you got to have your shit together to talk to Jassy. That's really the way it is. And that's, and he'll give you mind share, like he'll answer any question except for the ones that are too tough for him to answer. Like, are you, is facial recognition bad or good? Are you going to spin out AWS? I mean these are the hard questions and he's got a great team. He's got Jay Carney, former Obama press secretary working for him. He's been a great leader. So I'm really bullish on, is a good choice. >> We're going to jump into the Clubhouse here and open it up shortly. John, the last question for you is competition. Amazon as a company and even Jassy specifically I always talk about how they don't really focus on the competition, they focus on the customer but we know that just observing these folks Bezos is very competitive individual. Jassy, I mean, you know him better than I, very competitive individual. So, and he's, Jassy has been known to call out Oracle. Of course it was in response to Larry Ellison's jabs at Amazon regarding database. But, but how do you see that? Do you see that changing at all? I mean, will Amazon get more publicly competitive or they stick to their knitting, you think? >> You know this is going to sound kind of a weird analogy. And I know there's a lot of hero worshiping on Elon Musk but Elon Musk and Andy Jassy have a lot of similarities in the sense of their brilliance. They got both a brilliant people, different kinds of backgrounds. Obviously, they're running different things. They both are builders, right? If you were listening to Elon Musk on Clubhouse the other night, what was really striking was not only the magic of how it was all orchestrated and what he did and how he interviewed Robin Hood. He basically is about building stuff. And he was asked questions like, what advice do you give startups? He's like, if you need advice you shouldn't be doing startups. That's the kind of mentality that Jassy has, which is, it's not easy. It's not for the faint of heart, but Elon Musk is a builder. Jassy builds, he likes to build stuff, right? And so you look at all the things that he's done with AWS, it's been about enabling people to be successful with the tools that they need, adding more services, creating things that are lower price point. If you're an entrepreneur and you're over the age of 30, you know about AWS because you know what, it's cheaper to start a business on Amazon Web Services than buying servers and everyone knows that. If you're under the age of 25, you might not know 50 grand to a hundred thousand just to start something. Today you get your credit card down, you're up and running and you can get Clubhouses up and running all day long. So the next Clubhouse will be on Amazon or a cloud technology. And that's because of Andy Jassy right? So this is a significant executive and he continue, will bring that mindset of building. So, I think the digital transformation, we're in the digital engine club, we're going to see a complete revolution of a new generation. And I think having a new leader like Andy Jassy will enable in my opinion next generation talent, whether that's media and technology convergence, media technology and art convergence and the fact that he digs music, he digs sports, he digs tech, he digs media, it's going to be very interesting to see, I think he's well-poised to be, and he's soft-spoken, he doesn't want the glamorous press. He doesn't want the puff pieces. He just wants to do what he does and he puts his game do the talking. >> Talking about advice at startups. Just a quick aside. I remember, John, you and I when we were interviewing Scott McNealy former CEO of Sun Microsystems. And you asked him advice for startups. He said, move out of California. It's kind of tongue in cheek. I heard this morning that there's a proposal to tax the multi-billionaires of 1% annually not just the one-time tax. And so Jeff Bezos of course, has a ranch in Texas, no tax there, but places all over. >> You see I don't know. >> But I don't see Amazon leaving Seattle anytime soon, nor Jassy. >> Jeremiah Owyang did a Clubhouse on California. And the basic sentiment is that, it's California is not going away. I mean, come on. People got to just get real. I think it's a fad. Yeah. This has benefits with remote working, no doubt, but people will stay here in California, the network affects beautiful. I think Silicon Valley is going to continue to be relevant. It's just going to syndicate differently. And I think other hubs like Seattle and around the world will be integrated through remote work and I think it's going to be much more of a democratizing effect, not a win lose. So that to me is a huge shift. And look at Amazon, look at Amazon and Microsoft. It's the cloud cities, so people call Seattle. You've got Google down here and they're making waves but still, all good stuff. >> Well John, thanks so much. Let's let's wrap and let's jump into the Clubhouse and hear from others. Thanks so much for coming on, back on theCUBE. And many times we, you and I've done this really. It was a pleasure having you. Thanks for your perspectives. And thank you for watching everybody, this is Dave Vellante for theCUBE. We'll see you next time. (soft ambient music)

Published Date : Feb 4 2021

SUMMARY :

leaders all around the world. the time to speak with us. and syndicate the Clubhouse Or you can just buy I can see all the influences are on there So let's get it to and the other diversified stuff. And Bezos said to Jassy, And that's the Amazonian way. and the IOT opportunity And he's always said that to you. of the technology across the entire stack. I mean, the word is, And just to give you a context, and they are not afraid to take chances. I mean, despite the large numbers, and that's directly the So the obvious question So in the corporate governance world So it's of interesting to juxtapose that and how they change others to be dominant. on the competition, over the age of 30, you know about AWS not just the one-time tax. But I don't see Amazon leaving and I think it's going to be much more into the Clubhouse and hear from others.

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>>from around the globe. It's the Cube presenting Cuban cloud brought to you by silicon angle. As I've said many times on the Cube for years, decades, even we've marched to the cadence of Moore's law, relying on the doubling of performance every 18 months or so. But no longer is this the mainspring of innovation for technology. Rather, it's the combination of data applying machine intelligence and the cloud supported by the relentless reduction of the cost of compute and storage and the build out of a massively distributed computer network. Very importantly, in the last several years, alternative processors have emerged to support offloading work and performing specific Test GP use of the most widely known example of this trend, with the ascendancy of in video for certain applications like gaming and crypto mining and, more recently, machine learning. But in the middle of last decade, we saw the early development focused on the DPU, the data processing unit, which is projected to make a huge impact on data centers in the coming years. As we move into the next era of Cloud. And with me is deep. Sindhu, who's this co founder and CEO of Fungible, a company specializing in the design and development of GPU deep Welcome to the Cube. Great to see you. >>Thank you, Dave. And thank you for having me. >>You're very welcome. So okay, my first question is, don't CPUs and GP use process data already? Why do we need a DPU? >>Um you know that that is a natural question to ask on. CPUs have been around in one form or another for almost, you know, 55 maybe 60 years. And, uh, you know, this is when general purpose computing was invented, and essentially all CPI use went to x 80 60 x 86 architecture. Uh, by and large arm, of course, is used very heavily in mobile computing, but x 86 primarily used in data center, which is our focus. Um, now, you can understand that that architectural off general purpose CPUs has been refined heavily by some of the smartest people on the planet. And for the longest time, uh, improvements you refer the Moore's Law, which is really the improvements off the price performance off silicon over time. Um, that, combined with architectural improvements, was the thing that was pushing us forward. Well, what has happened is that the architectural refinements are more or less done. Uh, you're not going to get very much. You're not going to squeeze more blood out of that storm from the general purpose computer architectures. What has also happened over the last decade is that Moore's law, which is essentially the doubling off the number of transistors, um, on a chip has slowed down considerably on and to the point where you're only getting maybe 10 20% improvements every generation in speed off the grandest er. If that. And what's happening also is that the spacing between successive generations of technology is actually increasing from 2, 2.5 years to now three, maybe even four years. And this is because we are reaching some physical limits in Seamus. Thes limits are well recognized, and we have to understand that these limits apply not just to general purpose if use, but they also apply to GP use now. General purpose, if used, do one kind of confrontation. They really general on bacon do lots and lots of different things. It is actually a very, very powerful engine, Um, and then the problem is it's not powerful enough to handle all computations. So this is why you ended up having a different kind of processor called the GPU, which specializes in executing vector floating point arithmetic operations much, much better than CPL. Maybe 2030 40 times better. Well, GPS have now been around for probably 15, 20 years, mostly addressing graphics computations. But recently, in the last decade or so, they have been used heavily for AI and analytics computations. So now the question is, why do you need another specialized engine called the DPU? Well, I started down this journey about almost eight years ago, and I recognize I was still at Juniper Networks, which is another company that I found it. I recognize that in the data center, um, as the workload changes due to addressing Mawr and Mawr, larger and larger corpus is of data number one. And as people use scale out as the standard technique for building applications, what happens is that the amount of East West traffic increases greatly. And what happens is that you now have a new type off workload which is coming, and today probably 30% off the workload in a data center is what we call data centric. I want to give you some examples of what is the data centric E? >>Well, I wonder if I could interrupt you for a second, because Because I want you to. I want those examples, and I want you to tie it into the cloud because that's kind of the topic that we're talking about today and how you see that evolving. It's a key question that we're trying to answer in this program. Of course, Early Cloud was about infrastructure, a little compute storage, networking. And now we have to get to your point all this data in the cloud and we're seeing, by the way, the definition of cloud expand into this distributed or I think the term you use is disaggregated network of computers. So you're a technology visionary, And I wonder, you know how you see that evolving and then please work in your examples of that critical workload that data centric workload >>absolutely happy to do that. So, you know, if you look at the architectural off cloud data centers, um, the single most important invention was scale out scale out off identical or near identical servers, all connected to a standard i p Internet network. That's that's the architectural. Now, the building blocks of this architecture er is, uh, Internet switches, which make up the network i p Internet switches. And then the servers all built using general purpose X 86 CPUs with D ram with SSD with hard drives all connected, uh, inside the CPU. Now, the fact that you scale these, uh, server nodes as they're called out, um, was very, very important in addressing the problem of how do you build very large scale infrastructure using general purpose computer? But this architectures, Dave, is it compute centric architectures and the reason it's a compute centric architectures. If you open this a server node, what you see is a connection to the network, typically with a simple network interface card. And then you have CP use, which are in the middle of the action. Not only are the CPUs processing the application workload, but they're processing all of the aisle workload, what we call data centric workload. And so when you connect SSD and hard drives and GPU that everything to the CPU, um, as well as to the network, you can now imagine that the CPUs is doing to functions it z running the applications, but it's also playing traffic cop for the I O. So every Io has to go to the CPU and you're executing instructions typically in the operating system, and you're interrupting the CPU many, many millions of times a second now. General Purpose CPUs and the architecture of the CPS was never designed to play traffic cop, because the traffic cop function is a function that requires you to be interrupted very, very frequently. So it's. It's critical that in this new architecture, where there's a lot of data, a lot of East West traffic, the percentage of work clothes, which is data centric, has gone from maybe 1 to 2% to 30 to 40%. I'll give you some numbers, which are absolutely stunning if you go back to, say, 1987 and which is, which is the year in which I bought my first personal computer. Um, the network was some 30 times slower. Then the CPI. The CPI was running at 50 megahertz. The network was running at three megabits per second. Well, today the network runs at 100 gigabits per second and the CPU clock speed off. A single core is about 3 to 2.3 gigahertz. So you've seen that there is a 600 x change in the ratio off I'll to compute just the raw clock speed. Now you can tell me that. Hey, um, typical CPUs have lots of lots, of course, but even when you factor that in, there's bean close toe two orders of magnitude change in the amount of ill to compute. There is no way toe address that without changing the architectures on this is where the DPU comes in on the DPU actually solves two fundamental problems in cloud data centers on these air. Fundamental. There's no escaping it, no amount off. Clever marketing is going to get around these problems. Problem number one is that in a compute centric cloud architectures the interactions between server notes are very inefficient. Okay, that's number one problem number one. Problem number two is that these data center computations and I'll give you those four examples the network stack, the storage stack, the virtualization stack and the security stack. Those four examples are executed very inefficiently by CBS. Needless to say that that if you try to execute these on GPS, you'll run into the same problem, probably even worse because GPS are not good at executing these data centric computations. So when U. S o What we were looking to do it fungible is to solve these two basic problems and you don't solve them by by just using taking older architectures off the shelf and applying them to these problems because this is what people have been doing for the for the last 40 years. So what we did was we created this new microprocessor that we call the DPU from ground doctor is a clean sheet design and it solve those two problems. Fundamental. >>So I want to get into that. But I just want to stop you for a second and just ask you a basic question, which is so if I understand it correctly, if I just took the traditional scale out, If I scale out compute and storage, you're saying I'm gonna hit a diminishing returns, It z Not only is it not going to scale linear linearly, I'm gonna get inefficiencies. And that's really the problem that you're solving. Is that correct? >>That is correct. And you know this problem uh, the workloads that we have today are very data heavy. You take a I, for example, you take analytics, for example. It's well known that for a I training, the larger the corpus of data relevant data that you're training on, the better the result. So you can imagine where this is going to go, especially when people have figured out a formula that, hey, the more data I collect, I can use those insights to make money. >>Yeah, this is why this is why I wanted to talk to you, because the last 10 years we've been collecting all this data. Now I want to bring in some other data that you actually shared with me beforehand. Some market trends that you guys cited in your research and the first thing people said is they want to improve their infrastructure on. They want to do that by moving to the cloud, and they also there was a security angle there as well. That's a whole nother topic. We could discuss the other staff that jumped out at me. There's 80% of the customers that you surveyed said they'll be augmenting their X 86 CPUs with alternative processing technology. So that's sort of, you know, I know it's self serving, but z right on the conversation we're having. So I >>want to >>understand the architecture. Er, aan den, how you've approached this, You've you've said you've clearly laid out the X 86 is not going to solve this problem. And even GP use are not going to solve this problem. So help us understand the architecture and how you do solve this problem. >>I'll be I'll be very happy to remember I use this term traffic cough. Andi, I use this term very specifically because, uh, first let me define what I mean by a data centric computation because that's the essence off the problem resolved. Remember, I said two problems. One is we execute data centric work clothes, at least in order of magnitude, more efficiently than CPUs or GPS, probably 30 times more efficiently on. The second thing is that we allow notes to interact with each other over the network much, much more efficiently. Okay, so let's keep those two things in mind. So first, let's look at the data centric piece, the data centric piece, um, for for workload to qualify as being data centric. Four things have to be true. First of all, it needs to come over the network in the form of packets. Well, this is all workloads, so I'm not saying anything new. Secondly, uh, this workload is heavily multiplex in that there are many, many, many computations that are happening concurrently. Thousands of them. Yeah, that's number two. So a lot of multiplexing number three is that this workload is state fel. In other words, you have to you can't process back. It's out of order. You have to do them in order because you're terminating network sessions on the last one Is that when you look at the actual computation, the ratio off I Oto arithmetic is medium to high. When you put all four of them together, you actually have a data centric workout, right? And this workload is terrible for general purpose, C p s not only the general purpose, C p is not executed properly. The application that is running on the CPU also suffers because data center workloads are interfering workloads. So unless you designed specifically to them, you're going to be in trouble. So what did we do? Well, what we did was our architecture consists off very, very heavily multi threaded, general purpose CPUs combined with very heavily threaded specific accelerators. I'll give you examples of some some of those accelerators, um, de Emma accelerators, then radio coding accelerators, compression accelerators, crypto accelerators, um, compression accelerators, thes air, just something. And then look up accelerators. These air functions that if you do not specialized, you're not going to execute them efficiently. But you cannot just put accelerators in there. These accelerators have to be multi threaded to handle. You know, we have something like 1000 different threads inside our DPU toe address. These many, many, many computations that are happening concurrently but handle them efficiently. Now, the thing that that is very important to understand is that given the paucity off transistors, I know that we have hundreds of billions of transistors on a chip. But the problem is that those transistors are used very inefficiently today. If the architecture, the architecture of the CPU or GPU, what we have done is we've improved the efficiency of those transistors by 30 times. Yeah, so you can use >>the real estate. You can use their real estate more effectively, >>much more effectively because we were not trying to solve a general purpose computing problem. Because if you do that, you know, we're gonna end up in the same bucket where General Focus CPS are today. We were trying to solve the specific problem off data centric computations on off improving the note to note efficiency. So let me go to Point number two, because that's equally important, because in a scale out architecture, the whole idea is that I have many, many notes and they're connected over a high performance network. It might be shocking for your listeners to hear that these networks today run at a utilization of no more than 20 to 25%. Question is why? Well, the reason is that if I tried to run them faster than that, you start to get back. It drops because there are some fundamental problems caused by congestion on the network, which are unsolved as we speak today. There only one solution, which is to use DCP well. DCP is a well known is part of the D. C. P I. P. Suite. DCP was never designed to handle the agencies and speeds inside data center. It's a wonderful protocol, but it was invented 42 year 43 years ago, now >>very reliable and tested and proven. It's got a good track record, but you're a >>very good track record, unfortunately, eats a lot off CPU cycles. So if you take the idea behind TCP and you say, Okay, what's the essence of TCP? How would you apply to the data center? That's what we've done with what we call F C P, which is a fabric control protocol which we intend toe open way. Intend to publish standards on make it open. And when you do that and you you embed F c p in hardware on top of his standard I P Internet network, you end up with the ability to run at very large scale networks where the utilization of the network is 90 to 95% not 20 to 25% on you end up with solving problems of congestion at the same time. Now, why is this important today that zall geek speak so far? But the reason this stuff is important is that it such a network allows you to disaggregate pool and then virtualized, the most important and expensive resource is in the data center. What are those? It's computer on one side, storage on the other side. And increasingly even things like the Ram wants to be disaggregated in food. Well, if I put everything inside a general purpose server, the problem is that those resource is get stranded because they're they're stuck behind the CPI. Well, once you disaggregate those resources and we're saying hyper disaggregate, the meaning, the hyper and the hyper disaggregate simply means that you can disaggregate almost all the resources >>and then you're gonna re aggregate them, right? I mean, that's >>obviously exactly and the network is the key helping. So the reason the company is called fungible is because we are able to disaggregate virtualized and then pull those resources and you can get, you know, four uh, eso scale out cos you know the large aws Google, etcetera. They have been doing this aggregation and pulling for some time, but because they've been using a compute centric architecture, er that this aggregation is not nearly as efficient as we could make on their off by about a factor of three. When you look at enterprise companies, they're off by any other factor of four. Because the utilization of enterprises typically around 8% off overall infrastructure, the utilization the cloud for A W S and G, C, P and Microsoft is closer to 35 to 40%. So there is a factor off almost, uh, 4 to 8, which you can gain by disaggregated and pulling. >>Okay, so I wanna interrupt again. So thes hyper scaler zehr smart. A lot of engineers and we've seen them. Yeah, you're right. They're using ah, lot of general purpose. But we've seen them, uh, move Make moves toward GP use and and embrace things like arm eso I know, I know you can't name names but you would think that this is with all the data that's in the cloud again Our topic today you would think the hyper scaler zehr all over this >>all the hyper scale is recognized it that the problems that we have articulated are important ones on they're trying to solve them. Uh, with the resource is that they have on all the clever people that they have. So these air recognized problems. However, please note that each of these hyper scale er's has their own legacy now they've been around for 10, 15 years, and so they're not in a position to all of a sudden turn on a dime. This is what happens to all companies at some >>point. Have technical debt. You mean they >>have? I'm not going to say they have technical debt, but they have a certain way of doing things on. They are in love with the compute centric way of doing things. And eventually it will be understood that you need a third element called the DPU to address these problems. Now, of course, you heard the term smart neck, and all your listeners must have heard that term. Well, a smart thing is not a deep you what a smart Nick is. It's simply taking general purpose arm cores put in the network interface on a PC interface and integrating them all in the same chip and separating them from the CPI. So this does solve the problem. It solves the problem off the data centric workload, interfering with the application work, work. Good job. But it does not address the architectural problem. How to execute data centric workloads efficiently. >>Yeah, it reminds me. It reminds me of you I I understand what you're saying. I was gonna ask you about smart. Next. It does. It's almost like a bridge or a Band Aid. It's always reminds me of >>funny >>of throwing, you know, a flash storage on Ah, a disc system that was designed for spinning disk gave you something, but it doesn't solve the fundamental problem. I don't know if it's a valid analogy, but we've seen this in computing for a long time. >>Yeah, this analogy is close because, you know. Okay, so let's let's take hyper scaler X. Okay, one name names. Um, you find that, you know, half my CPUs are twiddling their thumbs because they're executing this data centric workload. Well, what are you going to do? All your code is written in, uh, C c plus plus, um, on x 86. Well, the easiest thing to do is to separate the cores that run this workload. Put it on a different Let's say we use arm simply because you know x 86 licenses are not available to people to build their own CPUs. So arm was available, so they put a bunch of encores. Let's stick a PC. I express and network interface on you. Port that quote from X 86 Tow arm. Not difficult to do, but it does yield you results on, By the way, if, for example, um, this hyper scaler X shall we call them if they're able to remove 20% of the workload from general purpose CPUs? That's worth billions of dollars. So of course you're going to do that. It requires relatively little innovation other than toe for quote from one place to another place. >>That's what that's what. But that's what I'm saying. I mean, I would think again. The hyper scale is why Why can't they just, you know, do some work and do some engineering and and then give you a call and say, Okay, we're gonna We're gonna attack these workloads together. You know, that's similar to how they brought in GP use. And you're right. It's it's worth billions of dollars. You could see when when the hyper scale is Microsoft and and Azure, uh, and and AWS both announced, I think they depreciated servers now instead of four years. It's five years, and it dropped, like a billion dollars to their bottom line. But why not just work directly with you guys. I mean, Z the logical play. >>Some of them are working with us. So it's not to say that they're not working with us. So you know, all of the hyper scale is they recognize that the technology that we're building is a fundamental that we have something really special, and moreover, it's fully programmable. So you know, the whole trick is you can actually build a lump of hardware that is fixed function. But the difficulty is that in the place where the DPU would sit, which is on the boundary off a server, and the network is literally on that boundary, that place the functionality needs to be programmable. And so the whole trick is how do you come up with an architectural where the functionality is programmable? But it is also very high speed for this particular set of applications. So the analogy with GPS is nearly perfect because GP use, and particularly in video that's implemented or they invented coulda, which is a programming language for GPS on it made them easy to use mirror fully programmable without compromising performance. Well, this is what we're doing with DP use. We've invented a new architectures. We've made them very easy to program. And they're these workloads or not, Workload. The computation that I talked about, which is security virtualization storage and then network. Those four are quintessential examples off data centric, foreclosed on. They're not going away. In fact, they're becoming more and more and more important over time. >>I'm very excited for you guys, I think, and really appreciate deep we're gonna have you back because I really want to get into some of the secret sauce you talked about these accelerators, Erasure coding, crypto accelerators. I want to understand that. I know there's envy me in here. There's a lot of hardware and software and intellectual property, but we're seeing this notion of programmable infrastructure extending now, uh, into this domain, this build out of this I like this term dis aggregated, massive disaggregated network s so hyper disaggregated. Even better. And I would say this on way. I gotta go. But what got us here the last decade is not the same is what's gonna take us through the next decade. Pretty Thanks. Thanks so much for coming on the cube. It's a great company. >>You have it It's really a pleasure to speak with you and get the message of fungible out there. >>E promise. Well, I promise we'll have you back and keep it right there. Everybody, we got more great content coming your way on the Cube on Cloud, This is David. Won't stay right there.

Published Date : Jan 22 2021

SUMMARY :

a company specializing in the design and development of GPU deep Welcome to the Cube. So okay, my first question is, don't CPUs and GP use process And for the longest time, uh, improvements you refer the Moore's Law, the definition of cloud expand into this distributed or I think the term you use is disaggregated change in the amount of ill to compute. But I just want to stop you for a second and just ask you a basic So you can imagine where this is going to go, There's 80% of the customers that you surveyed said they'll be augmenting their X 86 CPUs and how you do solve this problem. sessions on the last one Is that when you look at the actual computation, the real estate. centric computations on off improving the note to note efficiency. but you're a disaggregate, the meaning, the hyper and the hyper disaggregate simply means that you can and then pull those resources and you can get, you know, four uh, all the data that's in the cloud again Our topic today you would think the hyper scaler all the hyper scale is recognized it that the problems that we have articulated You mean they of course, you heard the term smart neck, and all your listeners must have heard It reminds me of you I I understand what you're saying. that was designed for spinning disk gave you something, but it doesn't solve the fundamental problem. Well, the easiest thing to do is to separate the cores that run this workload. you know, do some work and do some engineering and and then give you a call and say, And so the whole trick is how do you come up I really want to get into some of the secret sauce you talked about these accelerators, Erasure coding, You have it It's really a pleasure to speak with you and get the message of fungible Well, I promise we'll have you back and keep it right there.

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Deep Dive into ThoughtSpot One | Beyond.2020 Digital


 

>>Yeah, >>yeah. Hello and welcome to this track to creating engaging analytics experiences for all. I'm Hannah Sinden Thought spots Omiya director of marketing on. I'm delighted to have you here today. A boy Have we got to show for you now? I might be a little bit biased as the host of this track, but in my humble opinion, you've come to a great place to start because this track is all about everything. Thought spot. We'll be talking about embedded search in a I thought spot one spot I. Q. We've got great speakers from both thoughts about andare customers as well as some cool product demos. But it's not all product talk. We'll be looking at how to leverage the tech to give your users a great experience. So first up is our thoughts about one deep dive. This session will be showing you how we've built on our already superb search experience to make it even easier for users across your company to get insight. We've got some great speakers who are going to be telling you about the cool stuff they've been working on to make it really fantastic and easy for non technical people to get the answers they need. So I'm really delighted to introduce Bob Baxley s VP of design and experience That thought spot on Vishal Kyocera Thought spots director of product management. So without further ado, I'll hand it over to Bob. Thanks, >>Hannah. It's great to be here with everybody today and really excited to be able to present to you thought spot one. We've been working on this for months and months and are super excited to share it before we get to the demo with Shawl, though, I just want to set things up a little bit to help people understand how we think about design here. A thought spot. The first thing is that we really try to think in terms of thought. Spot is a consumer grade product, terms what we wanted. Consumer grade you x for an analytics. And that means that for reference points rather than looking at other enterprise software companies, we tend to look at well known consumer brands like Google, YouTube and WhatsApp. We firmly believe that people are people, and it doesn't matter if they're using software for their own usage or thought are they're using software at work We wanted to have a great experience. The second piece that we were considering with thoughts about one is really what we call the desegregation of bundles. So instead of having all of your insights wraps strictly into dashboards, we want to allow users to get directly to individual answers. This is similar to what we saw in music. Were instead of you having to buy the entire album, of course, you could just buy individual songs. You see this in iTunes, Spotify and others course. Another key idea was really getting rid of gate keepers and curators and kind of changing people from owning the information, helping enable users to gather together the most important and interesting insights So you can follow curator rather than feeling like you're limited in the types of information you can get. And finally, we wanted to make search the primary way, for people are thinking about thought spot. As you'll see, we've extended search from beyond simply searching for your data toe, also searching to be able to find pin boards and answers that have been created by other people. So with that, I'll turn it over to my good friend Rachel Thio introduce more of thought, spot one and to show you a demo of the product. >>Thank you, Bob. It's a pleasure to be here to Hello, everyone. My name is Michelle and Andy, product management for Search. And I'm really, really excited to be here talking about thoughts about one our Consumer analytics experience in the Cloud. Now, for my part of the talk, we're gonna first to a high level overview of thoughts about one. Then we're going to dive into a demo, and then we're gonna close with just a few thoughts about what's coming next. So, without any today, let's get started now at thought spot. Our mission is to empower every user regardless of their expertise, to easily engage with data on make better data driven decisions. We want every user, the nurse, the neighborhood barista, the teacher, the sales person, everyone to be able to do their jobs better by using data now with thoughts about one. We've made it even more intuitive for all these business users to easily connect with the insights that are most relevant for them, and we've made it even easier for analysts to do their jobs more effectively and more efficiently. So what does thoughts about one have? There's a lot off cool new features, but they all fall into three main categories. The first main category is enhanced search capabilities. The second is a brand new homepage that's built entirely for you, and the third is powerful tools for the analysts that make them completely self service and boost their productivity. So let's see how these work Thought Spot is the pioneer for search driven analytics. We invented search so that business users can ask questions of data and create new insights. But over the years we realized that there was one key piece off functionality that was missing from our search, and that was the ability to discover insights and content that had already been created. So to clarify, our search did allow users to create new content, but we until now did not have the ability to search existing content. Now, why does that matter? Let's take an example. I am a product manager and I am always in thought spot, asking questions to better understand how are users are using the product so we can improve it now. Like me, A lot of my colleagues are doing the same thing. Ah, lot of questions that I asked have already been answered either completely are almost completely by many of my colleagues, but until now there's been no easy way for me to benefit from their work. And so I end up recreating insights that already exists, leading to redundant work that is not good for the productivity off the organization. In addition, even though our search technology is really intuitive, it does require a little bit of familiarity with the underlying data. You do need to know what metric you care about and what grouping you care about so that you can articulate your questions and create new insights. Now, if I consider in New employees product manager who joins Hotspot today and wants to ask questions, then the first time they use thought spot, they may not have that data familiarity. So we went back to the drawing board and asked ourselves, Well, how can we augment our search so that we get rid off or reduced the redundant work that I described? And in addition, empower users, even new users with very little expertise, maybe with no data familiarity, to succeed in getting answers to their questions the first time they used Hot Spot, and we're really proud and excited to announce search answers. Search answers allows users to search across existing content to get answers to their questions, and its a great compliment to search data, which allows them to search the underlying data directly to create new content. Now, with search answers were shipping in number of cool features like Answer Explainer, Personalized search Results, Answer Explorer, etcetera that make it really intuitive and powerful. And we'll see how all of these work in action in the demo. Our brand new homepage makes it easier than ever for all these business users to connect with the insights that are most relevant to them. These insights could be insights that these users already know about and want to track regularly. For example, as you can see, the monitor section at the top center of the screen thes air, the KP eyes that I may care most about, and I may want to look at them every day, and I can see them every day right here on my home page. By the way, there's a monitoring these metrics in the bankrupt these insights that I want to connect with could also be insights that I want to know more about the search experience that I just spoke about ISS seamlessly integrated into the home page. So right here from the home page, I can fire my searchers and ask whatever questions I want. Finally, and most interestingly, the homepage also allows me to connect with insights that I should know about, even if I didn't explicitly ask for them. So what's an example? If you look at the panel on the right, I can discover insights that are trending in my organization. If I look at the panel on the left, I can discover insights based on my social graph based on the people that I'm following. Now you might wonder, How do we create this personalized home page? Well, our brand new, personalized on boarding experience makes it a piece of cake as a new business user. The very first time I log into thought spot, I pay three people I want to follow and three metrics that I want to follow, and I picked these from a pool of suggestions that Ai has generated. And just like that, the new home page gets created. And let's not forget about analysts. We have a personalized on boarding experience specifically for analysts that's optimized for their needs. Now, speaking of analysts, I do want to talk about the tools that I spoke off earlier that made the analysts completely self service and greatly boost their productivity's. We want analysts to go from zero to search in less than 30 minutes, and with our with our new augmented data modeling features and thoughts about one, they can do just that. They get a guided experience where they can connect, model and visualize their data. With just a few clicks, our AI engine takes care off a number of tasks, including figuring out joints and, you know, cleaning up column names. In fact, our AI engine also helps them create a number of answers to get started quickly so that these analysts can spend their time and energy on what matters most answering the most complicated and challenging and impactful questions for the business. So I spoke about a number of different capabilities off thoughts about one, but let's not forget that they are all packaged in a delightful user experience designed by Bob and his team, and it powers really, really intuitive and powerful user flows, from personalized on boarding to searching to discover insights that already exist on that are ranked based on personalized algorithms to making refinements to these insights with a assistance to searching, to create brand new insights from scratch. And finally sharing all the insights that you find interesting with your colleagues so that it drives conversations, decisions and, most importantly, actions so that your business can improve. With that said, let's drive right into the demo for this demo. We're going to use sales data set for a company that runs a chain off retail stores selling apparel. Our user is a business user. Her name is Charlotte. She's a merchandiser, She's new to this company, and she is going to be leading the genes broader category. She's really excited about job. She wants to use data to make better decisions, so she comes to thought spot, and this is what she sees. There are three main sections on the home page that she comes to. The central section allows you to browse through items that she has access to and filter them in various ways. Based for example, on author or on tags or based on what she has favorited. The second section is this panel on the right hand side, which allows her to discover insights that are trending within her company. This is based on what other people within her company are viewing and also personalized to her. Finally, there's this search box that seamlessly integrated into the home page. Now Charlotte is really curious to learn how the business is doing. She wants to learn more about sales for the business, so she goes to the search box and searches for sales, and you can see that she's taken to a page with search results. Charlotte start scanning the search results, and she sees the first result is very relevant. It shows her what the quarterly results were for the last year, but the result that really catches her attention is regional sales. She'd love to better understand how sales are broken down by regions. Now she's interested in the search result, but she doesn't yet want to commit to clicking on it and going to that result. She wants to learn more about this result before she does that, and she could do that very easily simply by clicking anywhere on the search result card. Doing that reveals our answer. Explain our technology and you can see this information panel on the right side. It shows more details about the search results that she selected, and it also gives her an easy to understand explanation off the data that it contains. You can see that it tells her that the metrics sales it's grouped by region and splitter on last year. She can also click on this preview button to see a preview off the chart that she would see if she went to that result. It shows her that region is going to be on the X axis and sales on the Y axis. All of this seems interesting to her, and she wants to learn more. So she clicks on this result, and she's brought to this chart now. This contains the most up to date data, and she can interact with this data. Now, as she's looking at this data, she learns that Midwest is the region with the highest sales, and it has a little over $23 million in sales, and South is the region with the lowest sales, and it has about $4.24 million in sales. Now, as Charlotte is looking at this chart, she's reminded off a conversation she had with Suresh, another new hire at the company who she met at orientation just that morning. Suresh is responsible for leading a few different product categories for the Western region off the business, and she thinks that he would find this chart really useful Now she can share this chart with Suresh really easily from right here by clicking the share button. As Charlotte continues to look at this chart and understand the data, she thinks, uh, that would be great for her to understand. How do these sales numbers across regions look for just the genes product category, since that's the product category that she is going to be leading? And she can easily narrow this data to just the genes category by using her answer Explorer technology. This panel on the right hand side allows her to make the necessary refinements. Now she can do that simply by typing in the search box, or she can pick from one off the AI generated suggestions that are personalized for her now. In this case, the AI has already suggested genes as a prototype for her. So with just a single click, she can narrow the data to show sales data for just jeans broken down by region. And she can see that Midwest is still the region with the highest sales for jeans, with $1.35 million in sales. Now let's spend a minute thinking about what we just saw. This is the first time that Charlotte is using Thought spot. She does not know anything about the data sources. She doesn't know anything about measures or attributes. She doesn't know the names of the columns. And yet she could get to insights that are relevant for her really easily using a search interface that's very much like Google. And as she started interacting with search results, she started building a slightly better understanding off the underlying data. When she found an insight that she thought would be useful to a colleague offers, it was really seamless for her to share it with that colleague from where she Waas. Also, even though she's searching over content that has already been created by her colleagues in search answers. She was in no way restricted to exactly that data as we just saw. She could refine the data in an insight that she found by narrowing it. And there's other things you can do so she could interact with the data for the inside that she finds using search answers. Let's take a slightly more complex question that Charlotte may have. Let's assume she wanted to learn about sales broken down by, um, by category so that she can compare her vertical, which is jeans toe other verticals within the company. Again, she can see that the very first result that she gets is very relevant. It shows her search Sorry, sales by category for last year. But what really catches her attention about this result is the name of the author. She's thrilled to note that John, who is the author of this result, was also an instructor for one off for orientation sessions and clearly someone who has a lot of insight into the sales data at this company. Now she would love to see mawr results by John, and to do that, all she has to do is to click on his name now all of the search results are only those that have been authored by John. In fact, this whole panel at the top of the results allow her to filter her search results or sort them in different ways. By clicking on these authors filter, she can discover other authors who are reputed for the topic that she's searching for. She can also filter by tags, and she can sort these results in different ways. This whole experience off doing a search and then filtering search results easily is similar to how we use e commerce search engines in the consumer world. For example, Amazon, where you may search for a product and then filter by price range or filter by brand. For example, Let's also spend a minute talking about how do we determine relevance for these results and how they're ranked. Um, when considering relevance for these results, we consider three main categories of things. We want to first make sure that the result is in fact relevant to the question that the user is asking, and for that we look at various fields within the result. We look at the title, the author, the description, but also the technical query underpinning that result. We also want to make sure that the results are trustworthy, because we want users to be able to make business decisions based on the results that they find. And for that we look at a number of signals as well. For example, how popular that result is is one of those signals. And finally, we want to make sure the results are relevant to the users themselves. So we look at signals to personalize the result for that user. So those are all the different categories of signals that we used to determine overall ranking for a search result. You may be wondering what happens if if Charlotte asks a question for which nobody has created any answer, so no answers exist. Let's say she wants to know what the total sales of genes for last year and no one's created that well. It's really easy for her to switch from searching for answers, which is searching for content that has already been created to searching the data directly so she can create a new insight from scratch. Let's see how that works. She could just click here, and now she's in the search data in her face and for the question that I just talked about. She can just type genes sales last year. And just like that, she could get an answer to her question. The total sales for jeans last year were almost $4.6 million. As you can see, the two modes off search searching for answers and searching, the data are complementary, and it's really easy to switch from one to the other. Now we understand that some business users may not be motivated to create their own insights from scratch. Or sometimes some of these business users may have questions that are too complicated, and so they may struggle to create their own inside from scratch. Now what happens usually in these circumstances is that these users will open a ticket, which would go to the analyst team. The analyst team is usually overrun with these tickets and have trouble prioritizing them. And so we started thinking, How can we make that entire feedback loop really efficient so that analysts can have a massive impact with as little work as possible? Let me show you what we came up with. Search answers comes with this system generated dashboard that analysts can see to see analytics on the queries that business users are asking in search answers so it contains high level K P. I is like, You know how many searches there are and how many users there are. It also contains one of the most popular queries that users are asking. But most importantly, it contains information about what are popular queries where users are failing. So the number on the top right tells you that about 10% off queries in this case ended with no results. So the user clearly failed because there were no results on the table. Right below it shows you here are the top search queries for original results exist. So, for example, the highlighted row there says jean sales with the number three, which tells the analysts that last week there were three searches for the query jean sales and the resulted in no results on search answers. Now, when an analyst sees a report like this, they can use it to prioritize what kind of content they could be creating or optimizing. Now, in addition to giving them inside into queries which led to no results or zero results. This dashboard also contains reports on creatives that lead to poor results because the user did get some results but didn't click on anything, meaning that they didn't get the answer that they were looking for. Taking all these insights, analysts can better prioritize and either create or optimize their content to have maximum impact for their business users with the least amount of for. So that was the demo. As you can see with search answers, we've created a very consumer search interface that any business user can use to get the answers to their questions by leveraging data or answers that have already been created in the system by other users in their organization. In addition, we're creating tools that allow analysts toe create or optimized content that can have the highest impact for these business users. All right, so that was the demo or thoughts about one and hope you guys liked it. We're really excited about it. Now Let me just spend a minute talking about what's coming next. As I've mentioned before, we want to connect every business user with the insights that are most relevant for them, and for that we will continue to invest in Advanced AI and personalization, and some of the ways you will see it is improved relevance in ranking in recommendations in how we understand your questions across the product within search within the home page everywhere. The second team that will continue to invest in is powerful analyst tools. We talked about tools and, I assure you, tools that make the analysts more self service. We are committed to improving the analyst experience so that they can make the most off their time. An example of a tool that we're really excited about is one that allows them to bridge the vocabulary difference that this even business user asks questions. A user asked a question like revenue, but the column name for the metric in the data set its sales. Now analysts can get insights into what are the words that users air using in their questions that aren't matching anything in the data set and easily create synonyms so that that vocabulary difference gets breached. But that's just one example of how we're thinking about empowering the analysts so that with minimal work, they can amplify their impact and help their business users succeed. So there's a lot coming, and we're really excited about how we're planning to evolve thoughts about one. With all that said, Um, there's just, well, one more thing that my friend Bob wants to talk to you guys about. So back to you, Bob. >>Thanks, Michelle. It's such a great demo and so fun to see all the new work that's going on with thought. Spot one. All the happenings for the new features coming out that will be under the hood. But of course, on the design side, we're going to continue to evolve the front end as well, and this is what we're hoping to move towards. So here you'll see a new log in screen and then the new homepage. So compared to the material that you saw just a few minutes ago, you'll notice this look is much lighter. A little bit nicer use of color up in the top bar with search the features over here to allow you to switch between searching against answers at versus creating new answers, the settings and user profile controls down here and then on the search results page itself also lighter look and feel again. Mork color up in the search bar up the top. A little bit nicer treatments here. We'll continue to evolve the look and feel the product in coming months and quarters and look forward to continue to constantly improving thoughts about one Hannah back to you. >>Thanks, Bob, and thank you both for showing us the next generation of thought spot. I'd love to go a bit deeper on some of the points you touched on there. I've got a couple of questions here. Bob, how do you think about designing for consumer experience versus designing for enterprise solutions? >>Yes, I mentioned Hannah. We don't >>really try to distinguish so much between enterprise users and consumer users. It's really kind of two different context of use. But we still always think that users want some product and feature and experience that's easy to use and makes sense to them. So instead of trying to think about those is two completely different design processes I think about it may be the way Frank Lloyd Wright would approached architecture. >>Er I >>mean, in his career, he fluidly moved between residential architecture like falling water and the Robie House. But he also designed marquis buildings like the Johnson wax building. In each case, he simply looked at the requirements, thought about what was necessary for those users and designed accordingly. And that's really what we do. A thought spot. We spend time talking to customers. We spend time talking to users, and we spent a lot of time thinking through the problem and trying to solve it holistically. And it's simply a possible >>thanks, Bob. That's a beautiful analogy on one last question for you. Bischel. How frequently will you be adding features to this new experience, >>But I'm glad you asked that, Hannah, because this is something that we are really really excited about with thoughts about one being in the cloud. We want to go really, really fast. So we expect to eventually get to releasing new innovations every day. We expect that in the near future, we'll get to, you know, every month and every week, and we hope to get to everyday eventually fingers crossed on housing. That can happen. Great. Thanks, >>Michelle. And thank you, Bob. I'm so glad you could all join us this morning to hear more about thoughts about one. Stay close and get ready for the next session. which will be beginning in a few minutes. In it will be introduced to thoughts for >>everywhere are >>embedded analytics product on. We'll be hearing directly from our customers at Hayes about how they're using embedded analytics to help healthcare providers across billing compliance on revenue integrity functions. To make more informed decisions on make effective actions to avoid risk and maximize revenue. See you there.

Published Date : Dec 10 2020

SUMMARY :

I'm delighted to have you here today. It's great to be here with everybody today and really excited to be able to present to you thought spot one. And she can see that Midwest is still the region with the highest sales for jeans, So compared to the material that you saw just a few minutes ago, you'll notice this look is much lighter. I'd love to go a bit deeper on some of the points you touched on there. We don't that's easy to use and makes sense to them. In each case, he simply looked at the requirements, thought about what was necessary for those users and designed How frequently will you be adding features to this new experience, We expect that in the near future, and get ready for the next session. actions to avoid risk and maximize revenue.

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Shlomi Ben Haim, JFrog | AWS re:Invent 2020


 

>>from around the globe. It's the Cube with digital coverage of AWS reinvent 2020 sponsored by Intel AWS and our community partners >>Telephone. Welcome back to the cubes. Virtual coverage of AWS reinvent 2020. We got the cube virtual because we're not in person. Got a great remote interview. Slummy Mannheim. Who's the CEO? Co founder, uh, exciting company. Drake J Frog. We went public this year. Congratulations, Cube alumni. Really a successor of White. The cloud exists in all the greatness and goodness of technology. It's not great to see you. Thanks for coming off of the special reinvent segment. >>Thank you. Thank you for having me, John. Great to see you again. >>So you guys have your mission continues. You're growing. We're here at reinvent. What's the story? Give us the quick news. Visa vee. Reinvent N A W s. >>Well, we had Ah, wonderful, uh, wonderful. Two months. Uh, since we went public on September 16, um, the company actually going past and they have UPS. Industry is going along us along. Excite us. So we're very excited about it. Um, great. Here. Great journey. You guys met us two years ago. So So you know the swamp. Well, then we're very excited being reinvent again, although virtually defined. >>You know, when you get a tailwind and you have a trend that your friend you guys had certainly had that with the developer first. That's the mantra. Everyone's talking about that now. You guys saw it early. The future of binary lifecycle management Dev Ops was the lifeblood of Dev ops. Now more is happening. You got automation. You got everything as a service which makes the developer equation even more powerful. Abstracting away complexities is even more needed. What's your vision on this? How do you guys continue the momentum in this now Highly accelerated cove it and soon to be post covert environment. >>Yeah. You know, John co vid actually accelerated what we already so years ago. And, uh, what we've seen is that the war demands a better way to update software. Look at us. Even this interview is being powered by software, right? I'm staring at the camera. I e used to sit in your studio and everything we do we all the food by by software. Our kids are at home learning with software. So obviously the demand for most software and most software updates is there, and Dev Ops is just the vehicle now. Once you understand that, you have to ask yourself, what is the primary asset that we really need to automate in order to become faster and secure and to provide a seamless software really slow? And what we identify 12 years ago is that it's the software packages, the binaries azi. We were named by the community, the binary people. >>Yeah, and and this is cool because not only it's just not a tool, it's a platform. You guys don't have a platform view. We talked about this in 2017. I remember The conversation like this is pretty compelling. This is Ah, go big or go home. You guys went big, for sure and successful. How do you take that platform approach to Dev Ops, where you have to enable success, you gotta have the enterprise features you got now hybrid multiple environment with the edge and other clouds air happening. How are you looking at this? >>Yes, So today it's it's quite clear in the in the enterprise falls zero. Everybody understand. Developers are the rainmakers. The communities is what powers innovation and what makes changes Look a talker. Look at problematic. Look at cloud native. It didn't started the enterprise. It starts with the developer. The developer mind this is, I think, the biggest democracy. And when we realized that 10 years ago, our philosophy was very, very clear, we would like the developers to have the freedom of choice. We want them to have ah, universal solution that supports all technologies, all software packages. Then we want them to have a hybrid solution. They prefer to one in the cloud also fostered. We will be, um, completely for it. And then not just in the cloud, but also multi cloud. So the full the full freedom of choice coined by the community, the Switzerland of develops. And, uh, starting as you mentioned, we started without a factory housing factories. The database of them are posting all of your software packages, all type of software packages. Then J. Fogg, X ray, our security vulnerability and license compliance tool that natively integrate without the factory. Then J Fogg distribution that push your software packages to the edge. We acquired two companies cloud much for the dashboard, did oversee all the pipeline and ship a bell, which is today, Jeff Pipelines, Our C I c d. And then we did you know, it was a long journey, but very food food for us, and we are very proud to build it together with the community. >>Well, not only did you guys succeed execution wise, the vision was phenomenal. The execution with the acquisitions, you really knocked down some great accomplishments. Eso Congratulations. You just laid that out, you know? Good call out there. I do want to ask you about this liquid software narrative. Can you take a minute toe? Unpack that a little bit? Because this is new. It seems to be something that is about the collective vision. How does this come together? Because you gotta do act to now. Act one is over. You went public. You did all the work. You built the company. You got a durable business. Got great customers. Happy community. What's this liquid software thing? >>Well, think about it. Liquid software might be our vision J. Fogg vision, but it's the world's mission. Now we want to have Netflix podcasting to our home without any software update disturbing us. We want to have our iPhone being updated automatically and seamlessly without a reboot. We want our Tesla, uh, to be updated without shutting down the model and schedule and update. And this is our mission. This is the big picture. How can we make sure that software is running smoothly from the developers Single tips all the way to the edge, no matter what the edges. Now, in order to achieve that, you have to be fast. You have to be automated, you have to be secure. And you have to be focused on the assets that moved from the developer, the hands off from the developers to the op that goes all the way to the devices, the machines or whatever edge. And these are the binaries. So the vision of flick with software is a software updates slowing, uh, into your pipe seamlessly all the way from from the creator to the consumer. >>You know, that's the Holy Grail. That's the Nirvana. That's the dream of edge. You know, if you think about the old days, I'm old enough to remember back in the eighties, when we used to build purpose, built everything full stack developer hardware, ground up everything supply chain hardware, software done. Now you got an edge that still needs to be purpose built at the same time, you have a half of a software operating model. This to me, seems to be a great liquid software moment where I need to have special is, um, at the device. But I need a root of trust. I need quality. I need to have software operations, but I can't go down, whether it's in space or in the data center. What's your reaction to that? >>I think that, you know, liquid software is already happening. Um, if I would ask you what's version off Facebook are using, I bet you don't know what both version of Zuma we currently using, uh, for this interview. We don't know because it's happening behind the scene. Liquid software is happening and and you're right. It was It was the one big back that we had to take care of everything. And now it's a different way. But still developers are taking care of all the gates, all the stages. Think about all the, um, all the gates that kind of shifted left like security. Now it's in the hands of the developers, test automation developers automation in order to be fast and to scale fast developers and the option the and the depth kind of come together. This is already a cliche, so I don't need to again talk about Deva. But if you do it right from the moment you build and secure your software, then you will be faster than your competitors and organization realized that if you are not fastened secure, you will fall behind and you will lose your competitive advantage. So what we see now is the liquid doctor already happened and there is much more responsibility and much more expectations from the development organization. >>Yeah, it's awesome. You want to security Big 10. By the way, I'm running 10 15.7 uh, Catalina And when you run your >>you have to go liquid. >>When you when you go liquid, can you just make sure that always lands on a odd number? We know the even numbers are unlucky, so don't give me the, you know, make it work for me. Keep it liquid. Um, you >>know, one. I'm sorry. One of the biggest campaign we ever had was a big sign that says, imagine there's no version. Imagine There's no version. Imagine that you don't care what the version is because actually the consumer. My mother, she doesn't want to know what zoom version she used when she picked with me. >>Hey, we got server list. I could go version list, too. I mean, who doesn't want a version of this system? Look, this is critical. I love the hands on Hands off mindset. This is about non disruptive operations. You're starting to get into that kind of liquidity. What's next? What do you guys hearing at reinvent this year? Obviously, is virtual. So there's a lot of different touch points of over this three weeks. We got a lot of cube coverage. We're hearing speed, agility, agility has been around for a while. We're hearing speed is critical right now. It's the number one thing we're hearing across environments. That's the number one feature that we're hearing. What are you hearing? >>Yeah, well, John first, you know, I'm grateful as the CEO to have ah team off almost 700 employees worldwide doing this with the community, by the community and for the community. And we are very, very honored to have, um, over 6000 customers the majority. The vast majority of the Fortune 100 already powered by J Foe, the biggest bank, the biggest retail, the biggest tech company and what we hear from them. And I think that you know, a mental that stay humbled and listen to the community learns a lot. And the wisdom of the community is telling us the following number one double down on security because we still in the process in the transition of moving the responsibility to the developers. Even the system off the organization is still freaking out from from releases seven times a day. The second thing that we hear is that if software packages are the primary asset, then we want to have the freedom of choice. We want to integrate with whatever ecosystems I want to use Docker and dotnet and Java and pipe I and N P m. At the same time in the same resource. So consolidate consolidate this all for me And the last thing we hear is we We are also best of breed, But some some packages must come together and this is where the end to end solution coming from J. Prague is vital for the organization. You get the repository, the security, the distribution and the C I c d from the same vandal. Now take this and push the pedal even more, Uh, toe to the end. And you will see that the deployment environment that also got a bit more complex requires hybrid solution and multi cloud solution. There is no Fortune 100 company. It will just go with one cloud or with one solution. And when you come with unauthentic hybrid solution, multi cloud, that's a real This is a fanatic freedom of choice and the fanatic democracy that we give to developers. >>That's a great mission. Freedom of choice. No lock in lock ins. The new the new lock in his choice. New lock in his performance and scale. Slow me. Thank you for coming on The Cube behind CEO and co founder of Jay Frog. Mad props and congratulations to you and your team and swamp for great success having the right product at the right time. Developer first. Great stuff. Congratulations. Thanks for coming. >>Thank you very much and made the frog be with us and made this pandemic Thanks. Thank you very >>much. I want to get back to real life. I miss life. Thank you for coming. I miss it. This is the Cube. Virtual. We are cute. Virtual. Thanks for watching reinvent coverage. 2020. I'm John for your host. Yeah.

Published Date : Dec 2 2020

SUMMARY :

It's the Cube with digital coverage We got the cube virtual because we're not in person. Great to see you again. So you guys have your mission continues. So So you know the swamp. You know, when you get a tailwind and you have a trend that your friend you guys had certainly had that with the developer the software packages, the binaries azi. Ops, where you have to enable success, you gotta have the enterprise features you got now So the full the full freedom of choice coined I do want to ask you about this the hands off from the developers to the op that goes all the way to the devices, an edge that still needs to be purpose built at the same time, you have a half of a software operating model. from the moment you build and secure your software, then you will be faster than your competitors Catalina And when you run your We know the even numbers are unlucky, so don't give me the, you know, make it work for me. One of the biggest campaign we ever I love the hands on Hands off mindset. And I think that you know, a mental that stay humbled and listen to the community learns a lot. Mad props and congratulations to you and your team and swamp for great success Thank you very much and made the frog be with us and made this pandemic Thanks. This is the Cube.

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Chris Aniszczyk, CNCF and JR Storment, FinOps Foundation | KubeCon + CloudNativeCon NA 2020


 

>>from around the globe. It's the Cube with coverage of Yukon and Cloud. Native Con North America. 2020. Virtual Brought to You by Red Hat, The Cloud, Native Computing Foundation and Ecosystem Partners Welcome back to the Cube. Virtual coverage of KUB Con Cloud native 2020. It's virtual this year. We're not face to face. Were normally in person where we have great interviews. Everyone's kind of jamming in the hallways, having a good time talking tech, identifying the new projects and knew where So we're not. There were remote. I'm John for your host. We've got two great gas, both Cuba alumni's Chris. And is it chief technology officer of the C and C F Chris, Welcome back. Great to see you. Thanks for coming on. Appreciate it. >>Awesome. Glad to be here. >>And, of course, another Cube alumni who is in studio. But we haven't had him at a Show Jr store meant executive director of the Fin Ops Foundation. And that's the purpose of this session. A interesting data point we're going to dig into how cloud has been enabling Mawr communities, more networks of practitioners who are still working together, and it's also a success point Chris on the C N C F vision, which has been playing out beautifully. So we're looking forward to digging. Jr. Thanks for coming on. Great to see you. >>Yeah, great to be here. Thanks, John. >>So, first of all, I want to get the facts out there. I think this is really important story that people should pay attention to the Finn Ops Foundation. That J. R. That you're running is really an interesting success point because it's it's not the c n c f. Okay. It's a practitioner that builds on cloud. Your experience in community you had is doing specific things that they're I won't say narrow but specific toe a certain fintech things. But it's really about the success of Cloud. Can you explain and and layout for take a minute to explain What is the fin Ops foundation and has it relate to see NCF? >>Yeah, definitely. So you know, if you think about this, the shift that we've had to companies deploying primarily in cloud, whether it be containers a ciencia focuses on or traditional infrastructure. The thing that typically people focus on right is the technology and innovation and speed to market in all those areas. But invariably companies hit this. We'd like to call the spend panic moment where they realize they're They're initially spending much more than they expected. But more importantly, they don't really have the processes in place or the people or the tools to do things like fully, you know, understand where their costs are going to look at how to optimize those to operate that in their organizations. And so the foundation pinups foundation eyes really focused on, uh, the people in practitioners who are in organizations doing cloud financial management, which is, you know, being those who drive this accountability of this variable spin model that's existed. So we were partnering very closely with, uh, see NCF. And we're now actually part of the Linux Foundation as of a few months ago, Uh, and you know, just to kind of put into context how that you kind of Iraq together, whereas, you know, CNC s very focused on open source coordinative projects, you know, For example, Spotify just launched their backstage cloud called Management Tool into CFCF Spotify folks, in our end, are working on the best practices around the cloud financial management that standards to go along with that. So we're there to help, you know, define this sort of cultural transformation, which is a shift to now. Engineers happen to think about costs as they never did before. On finance, people happen to partner with technology teams at the speed of cloud, and, you know executives happen to make trade off decisions and really change the way that they operate the business. With this variable page ago, engineers have all the access to spend the money in Cloud Model. >>Hey, blank check for engineers who doesn't like that rain that in its like shift left for security. And now you've got to deal with the financial Finn ops. It's really important. It's super point, Chris. In all seriousness. Putting kidding aside, this is exactly the kind of thing you see with open sores. You're seeing things like shift left, where you wanna have security baked in. You know what Jr is done in a fabulous job with his community now part of Linux Foundation scaling up, there's important things to nail down that is specific to that domain that are related to cloud. What's your thoughts on this? Because you're seeing it play out. >>Yeah, no, I mean, you know, I talked to a lot of our end user members and companies that have been adopting Cloud Native and I have lots of friends that run, you know, cloud infrastructure at companies. And Justus Jr said, You know, eventually there's been a lot of success and cognitive and want to start using a lot of things. Your bills are a little bit more higher than you expect. You actually have trouble figuring out, you know, kind of who's using what because, you know, let's be honest. A lot of the clouds have built amazing services. But let's say the financial management and cost management accounting tools charge back is not really built in well. And so I kind of noticed this this issue where it's like, great everyone's using all these services. Everything is great, But costs are a little bit confusing, hard to manage and, you know, you know, scientifically, you know, I ran into, you know, Jr and his community out there because my community was having a need of like, you know, there's just not good tools, standards, no practices out there. And, you know, the Finau Foundation was working on these kind of great things. So we started definitely found a way to kind of work together and be under the same umbrella foundation, you know, under the under Linux Foundation. In my personal opinion, I see more and more standards and tools to be created in this space. You know, there's, you know, very few specifications or standards and trying to get cost, you know, data out of different clouds and tools out there, I predict, Ah, lot more work is going to be done. Um, in this space, whether it's done and defendants foundation itself, CNC f, I think will probably be, uh, collaboration amongst communities. Can I truly figure this out? So, uh, engineers have any easier understanding of, you know, if I spent up the service or experiment? How much is this actually going to potentially impact the cost of things and and for a while, You know, uh, engineers just don't think about this. When I was at Twitter, we spot up services all time without really care about cost on, and that's happening a lot of small companies now, which don't necessarily have as a big bucket. So I'm excited about the space. I think you're gonna see a huge amount of focus on cloud financial management drops in the near future. >>Chris, thanks for that great insight. I think you've got a great perspective. You know, in some cases, it's a fast and loose environment. Like Twitter. You mentioned you've got kind of a blank check and the rocket ships going. But, Jr, this brings up to kind of points. This kind of like the whole code side of it. The software piece where people are building code, but also this the human error. I mean, we were playing with clubs, so we have a big media cloud and Amazon and we left there. One of the buckets open on the switches and elemental. We're getting charged. Massive amounts for us cash were like, Wait a minute, not even using this thing. We used it once, and it left it open. It was like the water was flowing through the pipes and charging us. So you know, this human error is throwing the wrong switch. I mean, it was simply one configuration error, in some cases, just more about planning and thinking about prototypes. >>Yeah. I mean, so take what your experience there. Waas and multiply by 1000 development teams in a big organization who all have access to cloud. And then, you know, it's it's and this isn't really about a set of new technologies. It's about a new set of processes and a cultural change, as Chris mentioned, you know, engineers now thinking about cost and this being a whole new efficiency metric for them to manage, right? You know, finance teams now see this world where it's like tomorrow. The cost could go three x the next day they could go down. You've got, you know, things spending up by the second. So there's a whole set of cross functional, and that's the majority of the work that are members do is really around. How do we get these cross functional teams working together? How do we get you know, each team up leveled on what they need, understand with cloud? Because not only is it, you know, highly variable, but it's highly decentralized now, and we're seeing, you know, cloud hit. These sort of material spend levels where you know, the big, big cloud spenders out there spending, you know, high nine figures in some cases you know, in cloud and it's this material for their for their businesses. >>And let's just let's be honest. Here is like Clouds, for the most part, don't really have a huge incentive in offering limits and so on. It's just, you know, like, hey, the more usage that the better And hopefully getting a group of practitioners in real figures. Well, holy put pressure to build better tools and services in this area. I think actually it is happening. I think Jared could correct me if wrong. I think AWS recently announced a feature where I think it's finally like quotas, you know, enabled, you know, you have introducing quotas now for and building limits at some level, which, you know, I think it's 2020 Thank you know, >>just to push back a little bit in support of our friends, you ask Google this company, you know, for a long time doing this work, we were worried that the cloud would be like, What are you doing? Are you trying to get our trying to minimize commitments and you know the dirty secret of this type of work? And I were just talking a bunch of practitioners today is that cloud spend never really goes down. When you do this work, you actually end up spending more because you know you're more comfortable with the efficiency that you're getting, and your CEO is like, let's move more workloads over. But let's accelerate. Let's let's do Maurin Cloud goes out more data centers. And so the cloud providers air actually largely incentivized to say, Yeah, we want people to be officially don't understand this And so it's been a great collaboration with those companies. As you said, you know, aws, Google, that you're certainly really focused in this area and ship more features and more data for you. It's >>really about getting smart. I mean, you know, they no, >>you could >>do it. I mean, remember the old browser days you could switch the default search engine through 10 menus. You could certainly find the way if you really wanted to dig in and make policy a simple abstraction layer feature, which is really a no brainer thing. So I think getting smarter is the right message. I want to get into the synergy Chris, between this this trend, because I think this points to, um kind of what actually happened here if you look at it at least from my perspective and correct me if I'm wrong. But you had jr had a community of practitioners who was sharing information. Sounds like open source. They're talking and sharing, you know? Hey, don't throw that switch. Do This is the best practice. Um, that's what open communities do. But now you're getting into software. You have to embed cost management into everything, just like security I mentioned earlier. So this trend, I think if you kind of connect the dots is gonna happen in other areas on this is really the synergy. Um, I getting that right with CNC >>f eso The way I see it is, and I dream of a future where developers, as they develop software, will be able to have some insight almost immediately off how much potential, you know, cost or impact. They'll have, you know, on maybe a new service or spinning up or potentially earlier in the development cycle saying, Hey, maybe you're not doing this in a way that is efficient. Maybe you something else. Just having that feedback loop. Ah lot. You know, closer to Deb time than you know a couple weeks out. Something crazy happens all of a sudden you notice, You know, based on you know, your phase or financial folks reaching out to you saying, Hey, what's going on here? This is a little bit insane. So I think what we'll see is, as you know, practitioners and you know, Jr spinoffs, foundation community, you know, get together share practices. A lot of them, you know, just as we saw on sense. Yeah, kind of build their own tools, models, abstractions. And, you know, they're starting to share these things. And once you start sharing these things, you end up with a you know, a dozen tools. Eventually, you know, sharing, you know, knowledge sharing, code sharing, you know, specifications. Sharing happens Eventually, things kind of, you know, become de facto tools and standards. And I think we'll see that, you know, transition in the thin ops community over the next 12 to 4 months. You know, very soon in my thing. I think that's kind of where I see things going, >>Jr. This really kind of also puts a riel, you know, spotlight and illustrates the whole developer. First cliche. I mean, it's really not a cliche. It's It's happening. Developers first, when you start getting into the calculations of our oi, which is the number one C level question is Hey, what's the are aware of this problem Project or I won't say cover your ass. But I mean, if someone kind of does a project that it breaks the bank or causes a, you know, financial problem, you know, someone gets pulled out to the back would shed. So, you know, here you're you're balancing both ends of the spectrum, you know, risk management on one side, and you've got return on investment on the other. Is that coming out from the conversation where you guys just in the early stages, I could almost imagine that this is a beautiful tailwind for you? These thes trends, >>Yeah. I mean, if you think about the work that we're doing in our practice you're doing, it's not about saving money. It's about making money because you actually want empower those engineers to be the innovation engines in the organization to deliver faster to ship faster. At the same time, they now can have, you know, tangible financial roo impacts on the business. So it's a new up leveling skill for them. But then it's also, I think, to Christmas point of, you know, people seeing this stuff more quickly. You know what the model looks like when it's really great is that engineers get near real time visibility into the impact of their change is on the business, and they can start to have conversations with the business or with their finance partners about Okay, you know, if you want me to move fast, I could move fast, But it's gonna cost this if you want me to optimize the cost. I could do that or I can optimize performance. And there's actually, you know, deeper are like conversation the candidate up. >>Now I know a lot of people who watch the Cube always share with me privately and Chris, you got great vision on this. We talked many times about it. We're learning a lot, and the developers are on the front lines and, you know, a lot of them don't have MBAs and, you know they're not in the business, but they can learn quick. If you can code, you can learn business. So, you know, I want you to take a minute Jr and share some, um, educational knowledge to developers were out there who have to sit in these meetings and have to say, Hey, I got to justify this project. Buy versus build. I need to learn all that in business school when I had to see s degree and got my MBA, so I kind of blended it together. But could you share what the community is doing and saying, How does that engineer sit in the meeting and defend or justify, or you some of the best practices what's coming out of the foundation? >>Yeah, I mean, and we're looking at first what a core principles that the whole organization used to line around. And then for each persona, like engineers, what they need to know. So I mean, first and foremost, it's It's about collaboration, you know, with their partners andan starting to get to that world where you're thinking about your use of cloud from a business value driver, right? Like, what is the impact of this? The critical part of that? Those early decentralization where you know, now you've got everybody basically taking ownership for their cloud usage. So for engineers, it's yes, we get that information in front of us quickly. But now we have a new efficiency metric. And engineers don't like inefficiency, right? They want to write fishing code. They wanna have efficient outcomes. Um, at the same time, those engineers need to now, you know, have ah, we call it, call it a common lexicon. Or for Hitchhiker's Guide to the Galaxy, folks. Ah, Babel fish that needs to be developed between these teams. So a lot of the conversations with engineers right now is in the foundation is okay. What What financial terms do I need to understand? To have meaningful conversations about Op X and Capex? And what I'm going to make a commitment to a cloud provider like a committed use discount, Google or reserved instance or savings Planet AWS. You know, Is it okay for me to make that? What? How does that impact our, you know, cost of capital. And then and then once I make that, how do I ensure that I could work with those teams to get that allocated and accounted? The right area is not just for charge back purposes, but also so that my teams can see my portion of the estate, right? And they were having the flip side of that conversation with all the finance folks of like, You need to understand how the variable cloud, you know, model works. And you need to understand what these things mean and how they impact the business. And then all that's coming together. And to the point of like, how we're working with C and C f you know, into best practices White papers, you know, training Siri's etcetera, sets of KP eyes and capabilities. Onda. All these problems have been around for years, and I wouldn't say they're solved. But the knowledge is out there were pulling it together. The new level that we're trying to talk with the NCF is okay. In the old world of Cloud, you had 1 to 1 use of a resource. You're running a thing on an instance in the new world, you're running in containers and that, you know, cluster may have lots of pods and name spaces, things inside of it that may be doing lots of different workloads, and you can no longer allocate. I've got this easy to instance and this storage to this thing it's now split up and very ephemeral. And it is a whole new layer of virtualization on top of virtual ization that we didn't have to deal with before. >>And you've got multiple cloud. I'll throw that in there, just make another dimension on it. Chris, tie this together cause this is nice energy to scale up what he's built with the community now, part of the Linux Foundation. This fits nicely into your vision, you know, perfectly. >>Yeah, no, 100% like, you know, so little foundation. You know, as you're well, well aware, is just a federation of open source foundations of groups working together to share knowledge. So it definitely fits in kind of the little foundation mission of, you know, building the largest share technology investment for, you know, humankind. So definitely good there with my kind of C and C f c T o hat, you know, on is, you know, I want to make sure that you know, you know my community and and, you know, the community of cloud native has access and, you know, knowledge about modern. You know, cloud financial management practices out there. If you look at some of the new and upcoming projects in ciencia things like, you know, you know, backstage, which came out of Spotify. They're starting to add functionality that, you know, you know, originally backstage kind of started out as this, you know, everyone builds their own service catalog to go catalog, and you know who owns what and, you know and all that goodness and developers used it. And eventually what happened is they started to add cost, you know, metrics to each of these services and so on. So it surfaces things a little bit closer, you know, a depth time. So my whole goal is to, you know, take some of these great, you know, practices and potential tools that were being built by this wonderful spinoffs community and trying to bring it into the project. You know, front inside of CNC F. So having more projects either exposed, you know, useful. You know, Finn, ops related metrics or, you know, be able to, you know, uh, you know, tool themselves to quickly be able to get useful metrics that could be used by thin ox practitioners out there. That's my kind of goal. And, you know, I just love seeing two communities, uh, come together to improve, improve the state of the world. >>It's just a great vision, and it's needed so and again. It's not about saving money. Certainly does that if you play it right, but it's about growth and people. You need better instrumentation. You need better data. You've got cloud scale. Why not do something there, right? >>Absolutely. It's just maturity after the day because, you know, a lot of engineers, you know, they just love this whole like, you know, rental model just uses many Resource is they want, you know, without even thinking about just basic, you know, metrics in terms of, you know, how many idle instances do I have out there and so, like, people just don't think about that. They think about getting the work done, getting the job done. And if they anything we do to kind of make them think a little bit earlier about costs and impact efficiency, charge back, you know, I think the better the world isn't Honestly, you know, I do see this to me. It's It's almost like, you know, with my hippie hat on. It's like Stephen Green or for the more efficient we are. You know, the better the world off cloud is coming. Can you grow? But we need to be more efficient and careful about the resource is that we use in sentencing >>and certainly with the pandemic, people are virtually you wanted mental health, too. I mean, if people gonna be pulling their hair out, worrying about dollars and cents at scale, I mean, people are gonna be freaking out and you're in meetings justifying why you did things. I mean, that's a time waster, right? I mean, you know, talking about wasting time. >>I have a lot of friends who, you know, run infrastructure at companies. And there's a lot of you know, some companies have been, you know, blessed during this, you know, crazy time with usage. But there is a kind of laser focused on understanding costs and so on and you not be. Do not believe how difficult it is sometimes even just to get, you know, reporting out of these systems, especially if you're using, you know, multiple clouds and multiple services across them. It's not. It's non trivial. And, you know, Jared could speak to this, But, you know, a lot of this world runs in like terrible spreadsheets, right and in versus kind of, you know, nice automated tools with potential, a p I. So there's a lot of this stuff. It's just done sadly in spreadsheets. >>Yeah, salute the flag toe. One standard to rally around us. We see this all the time Jr and emerging inflection points. No de facto kind of things develop. Kubernetes took that track. That was great. What's your take on what he just said? I mean, this is a critical path item for people from all around. >>Yeah, and it's It's really like becoming this bigger and bigger data problem is well, because if you look at the way the clouds are building, they're building per seconds and and down to the very fine grain detail, you know, or functions and and service. And that's amazing for being able to have accountability. But also you get people with at the end of the month of 300 gigabyte billing files, with hundreds of millions of rows and columns attached. So, you know, that's where we do see you companies come together. So yeah, it is a spreadsheet problem, but you can now no longer open your bill in a spreadsheet because it's too big. Eso you know, there's the native tools are doing a lot of work, you know, as you mentioned, you know, AWS and Azure Google shipping a lot. There's there's great, you know, management platforms out there. They're doing work in this area, you know, there's there's people trying to build their own open source the things like Chris was talking about as well. But really, at the end of the day like this, this is This is not a technology. Changes is sort of a cultural shift internally, and it's It's a lot like the like, you know, move from data center to cloud or like waterfall to Dev ops. It's It's a shift in how we're managing, you know, the finances of the money in the business and bringing these groups together. So it it takes time and it takes involvement. I'm also amazed I look like the job titles of the people who are plugged into the Phenoms Foundation and they range from like principal engineers to tech procurement. Thio you know, product leaders to C. T. O. S. And these people are now coming together in the classic to get a seat at the table right toe, Have these conversations and talk about not How do we reduce, you know, cost in the old eighties world. But how do we work together to be more quickly to innovate, to take advantage of these cognitive technologies so that we could be more competitive? Especially now >>it's automation. I mean, all these things are at play. It's about software. I mean, software defined operations is clearly the trend we've been covering. You guys been riding the wave cloud Native actually is so important in all these modern APS, and it applies to almost every aspect of stacks, so makes total sense. Great vision. Um, Chris props to you for that, Jr. Congratulations on a great community, Jerry. I'll give you the final word. Put a plug in for the folks watching on the fin ops Foundation where you're at. What are you looking to do? You adding people, What's your objectives? Take a minute to give the plug? >>Yeah, definitely. We were in open source community, which means we thrive on people contributing inputs. You know, we've got now almost 3000 practitioner members, which is up from 1500 just this this summer on You know, we're looking for those who have either an interesting need to plug into are checked advisory council to help define standards as part of this event, The cognitive gone we're launching Ah, white paper on kubernetes. Uh, and how to do confidential management for it, which was a collaborative effort of a few dozen of our practitioners, as well as our vendor members from VM Ware and Google and APP Thio and a bunch of others who have come together to basically defined how to do this. Well, and, you know, we're looking for folks to plug into that, you know, because at the end of the day, this is about everybody sort of up leveling their skills and knowledge and, you know, the knowledge is out there, nobody's head, and we're focused on how toe drive. Ah, you know, a central collection of that be the central community for it. You enable the people doing this work to get better their jobs and, you know, contribute more of their companies. So I invite you to join us. You know, if your practitioner ITT's Frito, get in there and plug into all the bits and there's great slack interaction channels where people are talking about kubernetes or pinups kubernetes or I need to be asked Google or where we want to go. So I hope you consider joining in the community and join the conversation. >>Thanks for doing that, Chris. Good vision. Thanks for being part of the segment. And, as always, C N C F. This is an enablement model. You throw out the soil, but the 1000 flowers bloom. You don't know what's going to come out of it. You know, new standards, new communities, new vendors, new companies, some entrepreneur Mike jump in this thing and say, Hey, I'm gonna build a better tool. >>Love it. >>You never know. Right? So thanks so much for you guys for coming in. Thanks for the insight. Appreciate. >>Thanks so much, John. >>Thank you for having us. >>Okay. I'm John Furry, the host of the Cube covering Coop Con Cloud, Native Con 2020 with virtual This year, we wish we could be there face to face, but it's cute. Virtual. Thanks for watching

Published Date : Nov 19 2020

SUMMARY :

And is it chief technology officer of the C and C F Chris, Glad to be here. And that's the purpose of this session. Yeah, great to be here. Your experience in community you had is doing specific things that they're I won't say narrow but So you know, if you think about this, the shift that we've had to companies deploying primarily of thing you see with open sores. Cloud Native and I have lots of friends that run, you know, cloud infrastructure at companies. So you know, this human error is throwing you know, high nine figures in some cases you know, in cloud and it's this material for their for their businesses. some level, which, you know, I think it's 2020 Thank you know, just to push back a little bit in support of our friends, you ask Google this company, you know, I mean, you know, they no, I mean, remember the old browser days you could switch the default search engine through 10 menus. So I think what we'll see is, as you know, practitioners and you know, that it breaks the bank or causes a, you know, financial problem, you know, I think, to Christmas point of, you know, people seeing this stuff more quickly. you know, a lot of them don't have MBAs and, you know they're not in the business, but they can learn quick. Um, at the same time, those engineers need to now, you know, have ah, we call it, energy to scale up what he's built with the community now, part of the Linux Foundation. So it definitely fits in kind of the little foundation mission of, you know, Certainly does that if you play it right, but it's about growth and people. It's just maturity after the day because, you know, a lot of engineers, I mean, you know, talking about wasting time. And, you know, Jared could speak to this, But, you know, a lot of this world runs I mean, this is a critical path item for people from Eso you know, there's the native tools are doing a lot of work, you know, as you mentioned, Um, Chris props to you for that, you know, we're looking for folks to plug into that, you know, because at the end of the day, this is about everybody sort of up leveling Thanks for being part of the segment. So thanks so much for you guys for coming in. Thanks for watching

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Maribel Lopez, Lopez Research and PJ Hough, Citrix | CUBE Conversation, September 2020


 

>> Announcer: From "theCUBE" studios in Palo Alto and Boston, this is an episode in the Remote Works Citrix Virtual Series. >> Hi, I'm Stu Miniman. And welcome to this special conversation talking about back to work. Of course, the COVID global pandemic impacting everyone working from home and what's happening as these productivity changes. So, really happy to welcome to the program two of our Cube alumni. First of all, we have PJ Hough. He is the Executive Vice President and Chief Product Officer of the Citrix. And also joining us, Maribel Lopez, she is the Founder and Principal Analyst at Lopez Research. PJ and Maribel, thanks so much for joining us. >> Thank you Stu. >> Thanks Stu. >> Alright, so let's talk. You know, we've been in this pandemic now for, you know, a good chunk of time, many months. Some of us are back in the office. Some, we are talking a lot about, Maribel I think you talked about hybrid work in some of the readings and writings that you've done. So, I'd love to hear, you know, you're thinking right now, what you're hearing from your customers, and how should we be thinking about that workforce both today and really for kind of the next six to 12 months? PJ, maybe we'll start with you and how Citrix is helping and Maribel would love you to chime in with what you're hearing from customers and in your research. >> Yeah, I think it's a very interesting time for our customers right now. First of all, I have to say, generally impressed I am with the way that businesses have managed to transition from, you know, working in the office to working in this almost 100% remote environment for many of our customers. And that they've made that transition, you know, many of them using our technology. But using very much every technique available to them and maybe even bending some of the previous rules that they had about what their strategies would be with regard to particular technologies or solutions. But it's been really very impressive to see everyone move from that, you know, state where they had to leave their offices, many at relatively short notice, all the way to, you know, where we are today. And of course, as you mentioned Stu, we now have a subset of those customers who are actually either beginning to move back or preparing to move back. But, I still think that's a journey that's ahead of most of the customers that I deal with on a daily basis. >> So for me, you know, I feel that there are really several things happening, right? We have new profiles that we're looking at. So in the back to office, some people will go back to the office and be full time there. Many people will be remote work. In fact, you might even hire some people, and never physically have them come into the office to meet with anybody. It might all be done by a video as an example. And then there'll be nomadic workers, where some people will come in more for this concept of collaboration, and then they'll go back and work from home. So, those three profiles, I think we talked about them in the past, but really, there were very few people that thought there was going to be a large percentage of remote work. And nomadic work was more something that was thought I'm traveling. It wasn't thought that I might work at home and really use the office as more a collaborative engagement space. >> Yeah, it's been fascinating to watch many of the large technology enterprise companies that I work with, have been giving their employees the option. It is, you know, okay, hey, when things open up, do you want to stay fully remote? You know, it's going to be, you know, the ripple effect on real estate. Maribel as you were saying, you know, how we think about where they live and work compared to what they had before. PJ, I want to come to you. The discussion we've had for many years in the industry is, you know, customer experience is so important, but of course, it's the employee experience that is going to be a big piece of how customer experience and we create that delight. Of course, as you mentioned, Citrix has been helping customers, you know, really change how they think about where employees work, how employees work. So, you know, is this just accelerating what we've seen before? What does that, you know, employee experience look like in today's environment? >> Well, I think this is a really important area for, I think, organizations to focus on at a time like this. Obviously, there's been a lot of attention in the last decade on the customer experience, and I would say the digital customer experience. And maybe even a little bit ahead of some of the investments that have been made in the employee experience that has needed to keep up with that. And so, you know, we've been doing some research, some of it was done earlier in the year in fact, that shows a very high correlation between the performance of companies and the response from employees who claim that they have very good to excellent digital tools to help them do their job. And I think one of the areas where companies have either, I will say succeeded or maybe felt a little bit of stress in the system, in this movement of employees from the office to the home, is whether or not the experience they were able to deliver was consistent with what the employees had previously been leveraging when they were in the office. We've all built up a set of technologies and capabilities over many years in our offices, and now we somehow, you know, came home with a laptop or a Chromebook. And the reality was, you know, did that really reflect the best power of the tools and the capabilities that the employees previously had access to in the office? And it's certainly been an area of focus for us at Citrix. It's really matching that set of capabilities so that no matter where the employee is, they get full access to the set of applications and services with the security and the control that you need to protect all the assets of the enterprise. >> You know PJ, I think this is actually really important, this concept. I'm calling it a right time experience, you know, right information to the right person at the right time. So how do you get your applications and services to them on whatever device they might have had during the pandemic? Because a lot of people didn't actually have laptops at home. Maybe they were in an environment where they were using desktops. So that application delivery was really important. The security wrapped around that is super important because now we're in a scenario where basically the crown jewels of an organization, their data, is in homes and other places distributed around the world. So, we have to make sure that A, that that's accessible and that B, that that's secured. And I think that this is a new imperative that we've talked about for some time, but how you deliver it in this new world is very different. And I think that the employee experience had always lagged the customer experience. And now we're trying to close that gap and hopefully take it to the next level. >> It could great point out. I was just kind of laughing. I think back if you dial back the clock, you know, say 15 years, the discussion was all about the consumerization of IT. The experience that I had at home when I was using devices or using technology was better than what I had at the office. Now of course, you know, not only do I see people taking laptops home, they have their big screen monitors. They need to make sure that they have access to the right data. We need to make sure that things are secure. So PJ, help us understand a little bit what are some of those services? It's not, you know, the VDI conversation that we were having a decade ago. So, you know, what is it that IT has either been delivering or scrambling to make sure that we can be as productive at home as we were sitting in the office? >> Well, I can certainly tell you that for our customers, the critical pieces of technology that they've been leveraging, start with the workspace experience. We deliver a workspace experience that includes VDI. It includes virtualized applications and desktops, and for many organizations, they still are, you know, critical applications. But the application portfolio that the employees use today is much broader than that, and includes, you know, web applications and SaaS applications, homegrown service based applications, et-cetera, as well as there are mobile applications. And so really wrapping all that in a single workspace, that's the journey that we've been on as a company. And it's really being put to the test right now, by our customers who are really trying to give employees access, not just maybe to the one or two core applications, they needed to do their job. But remember, in the six months that's gone by, most of the employees have had to, you know, fill out an expense report, or maybe use the HR system for some process or maybe take some time off that they wanted to record. So in addition to the core applications, they needed access to that full suite of applications that they use on a daily basis. And so that's certainly one set of technologies that our customers have been leveraging. They're using it both for the experience, but also for the security because we provide that same control over those applications inside the workspace experience no matter what type of application it is. And then I'd say the second area where our technology has been heavily leveraged is in our networking products providing the access and the control back to the enterprise resources that employees have to get access to on a daily basis. >> I think one of the things that you brought up PJ. Sorry, sorry Stu, is really important. And that's sort of that acceleration layer to make sure that you have a good experience, and that you have that secure connection. The other thing I think is really interesting is we're actually rethinking what that experience means for the employee. It used to be that when you were trying to create an experience, it was sort of one device, one universal look and feel for everything, one set of applications. I actually think that organizations are being much more thoughtful now when they're creating what PJ referred to as a workspace. You know, the workspace for Maribel might look very different than it does for Stu than it does for PJ, and it might be a combination of different style technologies. I mean, it could be that, you know, I'm in the contact center and I want to VDI experience dropped on me where I don't have to manage anything. I don't do anything. I just open up the device, and everything comes down to me. And then it all goes away when I'm done with my workday, because that's what needs to happen. You can't have private information on, you know, personal identifiable information on someone's home device. So, I think we're really going to be sophisticated about what a workspace means. >> Yeah. Maribel I was just commenting PJ made a comment. There's this thing he said, talked about taking a day off. I didn't realize that was still a thing in 2020. But, Maribel I'm curious, you know, as many people felt that this was okay. It was a short time. I'm going to have a couple of months and then we're just going to go back to the office. I think we understand now that however, things have fundamentally changed. And therefore, this isn't okay, hey, temporarily I can do this, and have to worry about my kids and myself and the space and the internet and all of these pieces. What do companies need to do to kind of make sure that we've set up our employees for success? You know, what are some of the challenges that you hear out there? That people are saying, Oh, geez, you know, I'm ready for it. And I think you laid out very well. There's a big difference between, you know, you might be a developer, in which case, you're probably used to working distributed with people all around the globe and asynchronously, versus somebody that was like, hey, wait, you know, everyday I can have a stand up meeting with my entire team and look across the table at them. >> Well, there's a lot going on. Some of it is cultural. Some of it is technical. And some of it's actually surprising on the technology side. I think the first thing that when we started with COVID, we realized that not everybody has the right portfolio of devices and while that might sound a bit insignificant, if you do not have the say right PC with the right performance to do video, that's difficult. Now we're talking about all the environmental elements. Right? Do you have the right lighting? Do you have the right audio capability? Can I actually see you with that webcam? Is the webcam in the right place? So, the environmental things are sort of the first stage. We just talked a bit about the security that people are struggling with now, making sure that they have people with the right security for the data they have. The education and training around that also hasn't been done. You know, we had a certain set of people that were trained on how to work remotely, but then we sent everyone home, and they're clicking on links that they shouldn't be clicking on and compromising devices. So, there's a lot of challenges still with the education and training that we're seeing. And then as I mentioned earlier, I think that organizations are trying to figure out what's the right portfolio services and do I have the right portfolio services. I actually purchased something to deal with COVID, but is that the right thing? You know, and now we're moving from what I'm calling remote light to remote right. Where we're really being very thoughtful about who needs what style of services, how scalable are those services? And then culturally, I mean, I think we have issues like, how do you deal with multiple time zones? You have to find a time zone that works for, say, Europe and Asia for everybody to be on the call. Is that really feasible? How do we think about that collaborative environment moving forward? So, a lot of interesting challenges ahead. >> Yeah. Actually, I see customers really struggling or at least planning on all three fronts right now. The first being the people processes that we use. And think about the number of employees that have been hired since this has started, who've had an onboarding experience that's been, let's say, at least unorthodox. And maybe very much not what they were expecting or their colleagues either. I have certainly many colleagues now that I've never met face to face for the duration of their careers at Citrix. And hopefully that will change at some point in the future. But I know in the meantime, we're going to onboard quite a few more employees who have that same experience. So, I think your people processes, starting with onboarding, but all the way through to, you know, training and everything else, especially for managers, I think is really important. Then you think about the processes that we have as companies, and how we conduct our own business on a day to day basis. And many of our processes were highly optimized for face to face communication, as you pointed out, Stu. Being in the same conference room across the table from each other. So how do we, I would say, lean down maybe a little bit our processes, make them a little leaner, make them easier to operate for people who are operating remotely? And then that last part is, of course, what's the technology that we bring to burry these solutions? Both I will say the technology that we enable people to have access to when they're remotely working, working from home, and then how do we reconfigure shared space, office spaces so that they make even more sense, when we're back in the office? Personally, I don't see myself going back to the office to do solo work. I see myself going back to the office to communicate with other employees, to collaborate with other people and to connect to my team. And I'll probably find other ways to get my work done. But I leverage the office more as a shared collaboration space than I'd previously thought about in the past. >> PJ, I liked what Maribel talked about setting up, you know, remote work right. You know, the promise has been, we've talked about for a lot of years, like I remember working in the telecom industry back in the 90s. It was going to be well, you know, we should have ubiquitous video and access to everything, wherever we are. You know, 5G, come on we're going to have enough bandwidth to be able to solve all these things, right? So, help us understand, you know, how do we deploy something today that gives people the flexibility? So that as you said, you can be remote when you're doing solo work, you can go to the office. And, you know, are we getting to the point that companies have that elasticity and agility of technology to enable that? >> Well, I certainly think while the problem may have gotten more complicated, I think the array of solutions that's available to customers is staggering right now. Let's start with just the cloud infrastructure that's available to organizations. It truly is elastic capacity, if you've built a cloud footprint for your organization. And we've seen many of our customers take advantage of moving what had been a small group of employees who may have been working remote to having to support everybody, and just extending that cloud infrastructure capacity. Clearly something that you can do in a very different way than if you're trying to build out data center capacity, for example, on-premises in order to deal with it. So I think that's one thing that's changed. The second thing you hinted at, which is just the quality of network infrastructure. Clearly not perfect, and those of us that are working from home and remote locations, occasionally experience the glitches that we probably didn't experience quite so much in the office. But on average, I would say that technology has proven to be a, you know, highly scalable and worthy of all of the investment that we've made in it as countries and as industry. So, that's the second one that I think is really, you know, really quite different. And the third one is, I think the nature of the solutions that have been built on top. Not just, you know, the technologies from Citrix. But you look at many of the other applications, whether it's modern video conferencing software, or collaboration tools, many of them are designed with the cloud in mind and with connectivity as a core principle. And so many of these things that we previously had as a personal computing devices, there are no shared computing resources accessing vast quantities of capability that's cloud based over networks that have really evolved quite rapidly. And while all of these will continue to require investment. Once again, I would have to say how impressed I've been with the way that the infrastructure and the technology has scaled to meet what was really unprecedented demand in the last six months. >> I guess one of the things I want to pick up on that PJ said, is I've been starting to talk to clients about this concept of moving from a network of buildings to the network of one. So, when we think of employee experience, you know, my experience is a summation of like, the devices, the bandwidth, the service quality of the services that we're buying. And really, instead of us looking at managing just a few, you know, this floor, the WiFi on this floor, this building. We're now starting to say, okay, if we've got 10,000 people, then we have, you know, 10,000 networks of one, so to speak, that we're looking at monitoring, managing, making sure that we've optimized that experience, so that if we all want to have a call like this, that we can actually have a high quality video experience together. That's not a trivial task for organization. So I think that's another thing that they have to think about. And I'm actually really happy about this workspace concept and moving to this workspace concept. Because the great thing about a workspace is it's yours and it can be delivered wherever you are, on whatever devices are available. So, if you want to go to the office and use a shared device, you can log in and it's Maribel's experience. If I want to be at home, it's my experience at home. If I want to be in a coffee shop someday or hotel someday, hopefully, it's that experience as well. So, that I think is extremely powerful in a different way to think about what we're trying to achieve. >> Maribel I want to come back to you. It's companies have really had to make decisions very fast this year. Talk about how this whole discussion we have about where people work fits into the broader discussions of their cloud strategy and their security strategy which we've touched on a little bit. >> Well, one of the things I think is fascinating is pre-COVID. The type of discussions we're having with people is, I don't know if I can go to the cloud, or only this type of data can go to the cloud. And I really have to figure out how to parse it and do governance on it. And we going to need a managed, you know, three to five year transition plan. And I plan on having X percent of my apps this year and Y percent of my apps. Well, hey, that all went out the window, if you really wanted to get work done, you basically ramped up your cloud efforts very quickly. So, many of the sacred cows have actually gone away, which I'm really excited about. Because now I think we can truly take that digital transformation concept to the next level, where we're saying, okay, we're not recreating everything that we had in the past. We're now starting to think about, well, what types of new processes and services make sense? How do we actually do business process transformation? Not just technology transformation. So, very big change within six months. Now, I think a lot of organizations had to do it quick and dirty. And now they're going back and they're saying, okay, you know, part of that remote light or remote right concept it's just in general. Did I buy the right things? Should I buy something different? What is the set of SaaS services, cloud infrastructure I need? So, they're going full guns, like digital transformation has happened for many organizations now. Now, how do we get it to the next level? >> I think Maribel one of the important things that you highlighted is in this transition to new platforms like moving to the cloud, that organizations go through. Step one often is to effectively recreate what they had in that new environment. But the reality is that the cloud and the capability of the cloud opens up a whole vast new array of potential and possibilities. And certainly already in our Citrix portfolio, there are many examples of places where we've built services and capabilities in the cloud that would have been, you know, frankly either unimaginable or impossible to build, when we were thinking about customers running all of the software themselves in their own data centers. And as that transition occurs more and more, the customers who have made the leap to the cloud, not only do they get the elasticity of the capacity and the scale and the global footprint that cloud providers give them, but they also get access to new services and capabilities that they can use to power experiences inside their enterprise, either for their customers, or for their employees. And so, if you think about it in generational terms, you know, I've probably witnessed less than a handful of what I think of as significant transitions in our industry. Whether it was mainframe to PC or PC to mobile or mobile to internet, and now this transition, which I think is really, I think in, you know, progress is the transition to cloud. That's that next big platform, that next big opportunity that I think is going to transform the way not only we deliver capabilities to employees, but the way we think about what technology can actually do for us as organizations. >> Yeah PJ, we've absolutely seen just such a huge acceleration. I've talked to some companies. They were dipping their toe in, and now they've jumped full in because they have to. As you both pointed out, though, security is something we need to really make sure that it's not, okay, I've jumped in and of course, everything's going to be fine. We understand shared responsibility model when we're talking about cloud. PJ, are there tips that you have for companies as to here's what you absolutely should do. And hey, maybe as you're expanding your remote workforce, maybe there's certain things that it's time to retire or rethink of the way you think about security in this aspect. >> I think, you know, the area where I think customers are really starting to focus right now is securing the experience and the devices that they have their employees working on on a day to day basis. That's really where the biggest shift has occurred in their infrastructure. If your applications were in your data center, they probably still are. If they were in the cloud, or from a SaaS vendor, they probably still are. It's the employees and their device that's really moved to a location that requires a rethink around security. And I think there's several approaches that we see customers take. One is, of course, if you own and manage the device that you've given to the employee, you can clearly secure the endpoint. And then from there, you can manage and secure the traffic. And you can secure access to the applications on the back end. In fact, in some ways, that's the, I'd said either the brute force way or the, I think, easiest way for an enterprise to achieve this. The reality is, though, that many enterprises have relied on, employees either leveraging personally owned devices or issuing them with devices that previously they hadn't thought about required that they needed management in the organization. And so this is where some of the technologies that we have at Citrix, where we've moved the security boundary from the physical device, to the workspace itself to the experience. Really allows you to migrate that same security profile across multiple platforms, across multiple endpoints, and still deliver that same experience to the employees. I think that's one from an experience point of view. And then the second one is, we've seen a lot of customers rely very heavily on VPN as an access mechanism to get to corporate resources. And again, I think it's a unfortunately one size doesn't fit all but VPN is is effectively a one size solution. And it is the keys to the kingdom. Once you have access to VPN inside an organization, you have access to everything that an employee I had access to. And so what we see is customers taking maybe a more granular view of how they implement security at the application level, so that they can grant me access to the apps that I need inside the data center infrastructure inside the enterprise infrastructure, but not necessarily all the applications and all the data and all the content. And so I think there are, you know, real technologies that are, you know, in the market today that are available to customers, to really come back and look at maybe some of those brute force solutions that they initially deployed. And now start to layer on maybe more granular and more sophisticated solutions on top of that. That really minimize the security risk, and narrow the exposure to literally just the data that's absolutely required and the applications that are absolutely required. >> You know, I actually want to pick up on this. 'Cause I think this is such a critical point for organizations and this VPN point is a good one. When I was talking about moving from remote light to remote right. VPN isn't enough, if you've given somebody access to the kingdom, what if they happen to be on a compromised device? Well, then you basically just opened, as PJ said, yourself up for bad actors to enter your organization. So, security continues to be a layer cake. It's always been a layer cake. Some people call it a Jenga Tower, same concept. But basically, you have to secure every layer of the stack. You have to secure at the device layer. You have to secure at the application layer, the network transit layer in the cloud. And I think that organizations that are really serious about this, are spending more time and energy trying to figure out where to plug those different gaps. But you can start as an organization, everything from what computing hardware do you buy. You know, does it have a secure route of trust on it? So, that's one thing if you're thinking about buying new equipment. And then you start to layer things like workspace technologies, device management technologies, and all those provide different layers of security up the stack. And sadly, as PJ said, you know, there is no silver bullet. But, we have gotten to a part where it could be easier where you can buy fewer things, but it's still a coordinated effort of tools to make that whole stack secure. >> Alright, the last technology area I want to poke at, is we haven't talked about data yet. You know, there's the opportunity for analytics. You know, and it's a little bit, you know, Maribel maybe start with you. There's the opportunity to really understand, you know, are people leveraging things? Are there problems that maybe they might not report that the system can let me? But you also want to make sure that it's not big brother looking over what we're doing, and there's concern about that. So, what are you seeing out there? Any, you know, emerging trends as to how that work remote right that you talk about can leverage analytics and data? >> So the first thing I think is really important is the fact that you should be looking for technology providers that do collect and provide a certain amount of analytics for you. And then the question is, how detailed do you want that analytics? Do you want that analytics down to a user level? Well, if it turns out to be network performance, that's great. If it turns out to be, you know, every application they've entered, and how much is in, and how much time they spent on that application. Maybe yes, maybe no. Maybe you want it to be a little more lightweight. You know, maybe it's something that says, if this application hasn't been used in any period of time, because that's an issue around licensing. Do you need that licensing? But do you need to know if I've been spending, you know, 30 hours a week in Outlook. There's a bit of a privacy dance that we need to do there. There's just because you can doesn't mean you should. But what you really should be talking to your vendors about is, you know, how can I see what the experience is that my employees are having with your service? You know, is it operational? Is it being used? Should it be be optimized in some way? Are there analytics that you can provide me that prevent issues? You know, if there is a slowdown in the network, I need to know that that's going to impact users. If there's an outage in a service, I need to know what the impact is to that user and then maybe be able to predict some of those things before it happens so that we can manage and control that experience. So I think analytics are important. I think you have to really say, okay, what are we trying to achieve with those analytics? And balance the privacy and experience. >> So maybe a couple of comments. We've been investing in our analytics platform before this pandemic struck. And so we've seen quite a significant shift in the use cases that customers are applying those analytics to address. The first one really is for remote workers. The point that Maribel alluded to is, you know, have I delivered as secure an experience as I previously had delivered to my employees who (indistinct) the office, and how do I measure myself against that? And certainly we have the security analytics capability to help organizations understand anomalies in the system. Whether or not they're occurring, you know, inside the data center or on the endpoint device that the employee is using. And so that's one that I think customers are finding very valuable. The secondary is to do with actually the quality of that experience, the performance of that individual experience. And so we're again tracking at the user level, what their experience is like. And we're allowing organizations to have visibility into whether or not, they've actually delivered a usable, you know, high quality experience to all of their employees. Something that I frequently saw IT do by walking into offices and looking over your shoulder as you use an application and saying that's pretty good performance. And now of course, they're relying on remote response from remote employees with, you know, networks that they don't manage. So really, can you get a handle on what that experience is like. So both of those are actually analytic services that are aimed at helping IT deliver a high quality, reliable, secure service. The other area where we are exploring and beginning to see some usage for analytics is actually sharing the insight of usage and patterns of usage with the employee themselves. So while it might not be advisable to record how many hours I spend in a given application and shared that with IT, it might be useful information to share back with the employee themselves, about their pattern of usage of applications. Maybe recommending applications that other people in their team or their work group are using. Maybe recommending content, documents, insights, reports that other people have access to. And so if you start to take a broader look at how that analytics, then understanding of user behavior can get used. You can see that it can not only inform the security posture understanding of the organization, but it can also augment the employees on experience inside the workspace. And personally, that's where I'm most excited about the use of analytics is not so much on the IT side, which I think is quite expected. I think it is the novel and innovative use of analytics to really drive new experiences inside the workspace. >> I think this contextual concept is great, right? So, understanding how you use your services, understanding what your team uses, providing that extra bit of analytics that tries to help you figure out what you should be doing next, how can you optimize your own personal performance and productivity. That's where we start to see the analytics sing and do something different that we didn't do before. So, it learns about me. It predicts things but it also creates, helps me create new new, better employees experiences. >> Yeah, I think my phone is keeps asking me if I want to uninstaller the entire folder of travel apps, because it's been a long time since I've touched those. Look, it's been a really great discussion. If there's one thing we've learned this year is that you need to be open to the new data, and listening to everyone and being able to adjust fast. As we said early on in this whole pandemic, (indistinct) the companies that have gone through digital transformation, they're lucky because the agility that they built into their processes is going to allow them to do that. But as we've seen, many other companies are moving fast. And I think Satya Nadella is the one who said, you know, we did two years worth of, you know, transformation in two months. So, I want to just give you both a final word, you know, final advice for companies as they look at that challenge in front of them as to back to work that we set up at the beginning. PJ, we'll start with you. >> Well, thank you, Stu. I mean be the first thing I'd say is once again how, you know, I've been impressed by the organizations that we work with our customers, and their ability to move quickly to address the immediate problems. I think the good news is that this was a roadmap and a journey that many of their suppliers and vendors, including Citrix, we were on the path to help deliver solutions that are very much aligned with what these organizations are experiencing. So I think it's a great time to engage with organizations like ours and others that are providing these technologies to understand what that roadmap actually looks like. And to really pick the best of what's out there to help organizations, I think, make them more thoughtful and considered and probably long term decisions that they've got to make over the next, you know, six to 12 months that really set them up for success here in the future. I'm very excited because in many ways, I feel like that experience that organizations had of accelerating their two year project through, you know, two months or two weeks. That's a journey that we've been on with those customers. And we are excited by the fact that they've come through that first phase. Lots of people have a lot of things, still to figure out ahead of them. And we're delighted and honored to be engaged with those customers to help them through that. >> So for me, when I talk to customers, I say this is an amazing time to reimagine your business and really focus on what you think your technology and strategic advantage of your business is. Use technology for that. You can build versus buy. Build for the things that are going to create strategic advantage, buy for everything else. >> Maribel and PJ, thank you so much for joining me. Great discussion, lots things for people to think about. And looking forward to watching everybody as they go through their journey in the next steps going back to work. >> Thank you. >> Thank you. >> And thank you for joining us. I'm Stu Miniman. As always, thank you for watching "theCUBE". (upbeat music)

Published Date : Sep 29 2020

SUMMARY :

this is an episode in the Remote Works and Chief Product Officer of the Citrix. So, I'd love to hear, you know, all the way to, you So in the back to office, You know, it's going to be, you know, And the reality was, you know, and hopefully take it to the next level. Now of course, you know, and the control back to and that you have that secure connection. And I think you laid out very well. but is that the right thing? that I've never met face to face So that as you said, and the technology has scaled to meet that they have to think about. had to make decisions And I really have to that I think is going to transform as to here's what you And it is the keys to the kingdom. And then you start to layer things that the system can let me? is the fact that you should be looking The point that Maribel alluded to is, that tries to help you figure out is that you need to be that they've got to make over the next, that are going to create And looking forward to watching everybody And thank you for joining us.

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Armstrong and Guhamad and Jacques V1


 

>> Announcer: From around the globe, it's The Cube, covering Space and Cybersecurity Symposium 2020, hosted by Cal Poly. >> Everyone, welcome to this special virtual conference, the Space and Cybersecurity Symposium 2020 put on by Cal Poly with support from The Cube. I'm John Furey, your host and master of ceremony's got a great topic today, and this session is really the intersection of space and cybersecurity. This topic, and this conversation is a cybersecurity workforce development through public and private partnerships. And we've got a great lineup, we've Jeff Armstrong is the president of California Polytechnic State University, also known as Cal Poly. Jeffrey, thanks for jumping on and Bong Gumahad. The second, Director of C4ISR Division, and he's joining us from the Office of the Under Secretary of Defense for the acquisition and sustainment of Department of Defense, DOD, and of course Steve Jacques is Executive Director, founder National Security Space Association, and managing partner at Velos. Gentlemen, thank you for joining me for this session, we've got an hour of conversation, thanks for coming on. >> Thank you. >> So we've got a virtual event here, we've got an hour to have a great conversation, I'd love for you guys to do an opening statement on how you see the development through public and private partnerships around cybersecurity and space, Jeff, we'll start with you. >> Well, thanks very much, John, it's great to be on with all of you. On behalf of Cal Poly, welcome everyone. Educating the workforce of tomorrow is our mission at Cal Poly, whether that means traditional undergraduates, masters students, or increasingly, mid-career professionals looking to upskill or re-skill. Our signature pedagogy is learn by doing, which means that our graduates arrive at employers, ready day one with practical skills and experience. We have long thought of ourselves as lucky to be on California's beautiful central coast, but in recent years, as we've developed closer relationships with Vandenberg Air Force Base, hopefully the future permanent headquarters of the United States Space Command with Vandenberg and other regional partners, We have discovered that our location is even more advantageous than we thought. We're just 50 miles away from Vandenberg, a little closer than UC Santa Barbara and the base represents the Southern border of what we have come to think of as the central coast region. Cal Poly and Vandenberg Air Force Base have partnered to support regional economic development, to encourage the development of a commercial space port, to advocate for the space command headquarters coming to Vandenberg and other ventures. These partnerships have been possible because both parties stand to benefit. Vandenberg, by securing new streams of revenue, workforce, and local supply chain and Cal Poly by helping to grow local jobs for graduates, internship opportunities for students and research and entrepreneurship opportunities for faculty and staff. Crucially, what's good for Vandenberg Air Force Base and for Cal Poly is also good for the central coast and the U.S., creating new head of household jobs, infrastructure, and opportunity. Our goal is that these new jobs bring more diversity and sustainability for the region. This regional economic development has taken on a life of its own, spawning a new nonprofit called REACH which coordinates development efforts from Vandenberg Air Force Base in the South to Camp Roberts in the North. Another factor that has facilitated our relationship with Vandenberg Air Force Base is that we have some of the same friends. For example, Northrop Grumman has as long been an important defense contractor and an important partner to Cal Poly, funding scholarships in facilities that have allowed us to stay current with technology in it to attract highly qualified students for whom Cal Poly's costs would otherwise be prohibitive. For almost 20 years, Northrop Grumman has funded scholarships for Cal Poly students. This year, they're funding 64 scholarships, some directly in our College of Engineering and most through our Cal Poly Scholars Program. Cal Poly scholars support both incoming freshmen and transfer students. These are especially important, 'cause it allows us to provide additional support and opportunities to a group of students who are mostly first generation, low income and underrepresented, and who otherwise might not choose to attend Cal Poly. They also allow us to recruit from partner high schools with large populations of underrepresented minority students, including the Fortune High School in Elk Grove, which we developed a deep and lasting connection. We know that the best work is done by balanced teams that include multiple and diverse perspectives. These scholarships help us achieve that goal and I'm sure you know Northrop Grumman was recently awarded a very large contract to modernize the U.S. ICBM armory with some of the work being done at Vandenberg Air Force Base, thus supporting the local economy and protecting... Protecting our efforts in space requires partnerships in the digital realm. Cal Poly has partnered with many private companies such as AWS. Our partnerships with Amazon Web Services has enabled us to train our students with next generation cloud engineering skills, in part, through our jointly created digital transformation hub. Another partnership example is among Cal Poly's California Cyber Security Institute College of Engineering and the California National Guard. This partnership is focused on preparing a cyber-ready workforce, by providing faculty and students with a hands on research and learning environment side by side with military law enforcement professionals and cyber experts. We also have a long standing partnership with PG&E most recently focused on workforce development and redevelopment. Many of our graduates do indeed go on to careers in aerospace and defense industry. As a rough approximation, more than 4,500 Cal Poly graduates list aerospace or defense as their employment sector on LinkedIn. And it's not just our engineers in computer sciences. When I was speaking to our fellow panelists not too long ago, speaking to Bong, we learned that Rachel Sims, one of our liberal arts majors is working in his office, so shout out to you, Rachel. And then finally, of course, some of our graduates soar to extraordinary heights, such as Commander Victor Glover, who will be heading to the International Space Station later this year. As I close, all of which is to say that we're deeply committed to workforce development and redevelopment, that we understand the value of public-private partnerships, and that we're eager to find new ways in which to benefit everyone from this further cooperation. So we're committed to the region, the state and the nation, in our past efforts in space, cyber security and links to our partners at, as I indicated, aerospace industry and governmental partners provides a unique position for us to move forward in the interface of space and cyber security. Thank you so much, John. >> President Armstrong, thank you very much for the comments and congratulations to Cal Poly for being on the forefront of innovation and really taking a unique, progressive view and want to tip a hat to you guys over there, thank you very much for those comments, appreciate it. Bong, Department of Defense. Exciting, you've got to defend the nation, space is global, your opening statement. >> Yes, sir, thanks John, appreciate that. Thank you everybody, I'm honored to be in this panel along with Preston Armstrong of Cal Poly and my longtime friend and colleague Steve Jacques of the National Security Space Association to discuss a very important topic of a cybersecurity workforce development as President Armstrong alluded to. I'll tell you, both of these organizations, Cal Poly and the NSSA have done and continue to do an exceptional job at finding talent, recruiting them and training current and future leaders and technical professionals that we vitally need for our nation's growing space programs, as well as our collective national security. Earlier today, during session three, I, along with my colleague, Chris Samson discussed space cyber security and how the space domain is changing the landscape of future conflicts. I discussed the rapid emergence of commercial space with the proliferation of hundreds, if not thousands of satellites, providing a variety of services including communications, allowing for global internet connectivity, as one example. Within DOD, we continued to look at how we can leverage this opportunity. I'll tell you, one of the enabling technologies, is the use of small satellites, which are inherently cheaper and perhaps more flexible than the traditional bigger systems that we have historically used and employed for DOD. Certainly not lost on me is the fact that Cal Poly pioneered CubeSats 28, 27 years ago, and they set a standard for the use of these systems today. So they saw the value and benefit gained way ahead of everybody else it seems. And Cal Poly's focus on training and education is commendable. I'm especially impressed by the efforts of another of Steven's colleague, the current CIO, Mr. Bill Britton, with his high energy push to attract the next generation of innovators. Earlier this year, I had planned on participating in this year's cyber innovation challenge in June, Oops, Cal Poly hosts California middle, and high school students, and challenge them with situations to test their cyber knowledge. I tell you, I wish I had that kind of opportunity when I was a kid, unfortunately, the pandemic changed the plan, but I truly look forward to future events such as these, to participate in. Now, I want to recognize my good friend, Steve Jacques, whom I've known for perhaps too long of a time here, over two decades or so, who was an acknowledged space expert and personally I've truly applaud him for having the foresight a few years back to form the National Security Space Association to help the entire space enterprise navigate through not only technology, but policy issues and challenges and paved the way for operationalizing space. Space, it certainly was fortifying domain, it's not a secret anymore, and while it is a unique area, it shares a lot of common traits with the other domains, such as land, air, and sea, obviously all are strategically important to the defense of the United States. In conflict, they will all be contested and therefore they all need to be defended. One domain alone will not win future conflicts, and in a joint operation, we must succeed in all. So defending space is critical, as critical as to defending our other operational domains. Funny, space is the only sanctuary available only to the government. Increasingly as I discussed in a previous session, commercial space is taking the lead in a lot of different areas, including R&D, the so-called new space. So cybersecurity threat is even more demanding and even more challenging. The U.S. considers and futhered access to and freedom to operate in space, vital to advancing security, economic prosperity and scientific knowledge of the country, thus making cyberspace an inseparable component of America's financial, social government and political life. We stood up US Space Force a year ago or so as the newest military service. Like the other services, its mission is to organize, train and equip space forces in order to protect U.S. and allied interest in space and to provide spacecape builders who joined force. Imagine combining that U.S. Space Force with the U.S. Cyber Command to unify the direction of the space and cyberspace operation, strengthen DOD capabilities and integrate and bolster a DOD cyber experience. Now, of course, to enable all of this requires a trained and professional cadre of cyber security experts, combining a good mix of policy, as well as a high technical skill set. Much like we're seeing in STEM, we need to attract more people to this growing field. Now, the DOD has recognized the importance to the cybersecurity workforce, and we have implemented policies to encourage its growth. Back in 2013, the Deputy Secretary of Defense signed a DOD Cyberspace Workforce Strategy, to create a comprehensive, well-equipped cyber security team to respond to national security concerns. Now, this strategy also created a program that encourages collaboration between the DOD and private sector employees. We call this the Cyber Information Technology Exchange program, or CITE that it's an exchange program, which is very interesting in which a private sector employee can naturally work for the DOD in a cyber security position that spans across multiple mission critical areas, important to the DOD. A key responsibility of the cyber security community is military leaders, unrelated threats, and the cyber security actions we need to have to defeat these threats. We talked about rapid acquisition, agile business processes and practices to speed up innovation, likewise, cyber security must keep up with this challenge. So cyber security needs to be right there with the challenges and changes, and this requires exceptional personnel. We need to attract talent, invest in the people now to grow a robust cybersecurity workforce for the future. I look forward to the panel discussion, John, thank you. >> Thank you so much, Bob for those comments and, you know, new challenges or new opportunities and new possibilities and freedom to operate in space is critical, thank you for those comments, looking forward to chatting further. Steve Jacques, Executive Director of NSSA, you're up, opening statement. >> Thank you, John and echoing Bongs, thanks to Cal Poly for pulling this important event together and frankly, for allowing the National Security Space Association be a part of it. Likewise, on behalf of the association, I'm delighted and honored to be on this panel of President Armstrong, along with my friend and colleague, Bong Gumahad. Something for you all to know about Bong, he spent the first 20 years of his career in the Air Force doing space programs. He then went into industry for several years and then came back into government to serve, very few people do that. So Bong, on behalf of the space community, we thank you for your lifelong devotion to service to our nation, we really appreciate that. And I also echo a Bong shout out to that guy, Bill Britton. who's been a long time co-conspirator of ours for a long time, and you're doing great work there in the cyber program at Cal Poly, Bill, keep it up. But Professor Armstrong, keep a close eye on him. (laughter) I would like to offer a little extra context to the great comments made by President Armstrong and Bong. And in our view, the timing of this conference really could not be any better. We all recently reflected again on that tragic 9/11 surprise attack on our homeland and it's an appropriate time we think to take pause. While a percentage of you in the audience here weren't even born or were babies then, for the most of us, it still feels like yesterday. And moreover, a tragedy like 9/11 has taught us a lot to include, to be more vigilant, always keep our collective eyes and ears open, to include those "eyes and ears from space," making sure nothing like this ever happens again. So this conference is a key aspect, protecting our nation requires we work in a cyber secure environment at all times. But you know, the fascinating thing about space systems is we can't see 'em. Now sure, we see space launches, man, there's nothing more invigorating than that. But after launch they become invisible, so what are they really doing up there? What are they doing to enable our quality of life in the United States and in the world? Well to illustrate, I'd like to paraphrase elements of an article in Forbes magazine, by Bongs and my good friend, Chuck Beames, Chuck is a space guy, actually had Bongs job a few years in the Pentagon. He's now Chairman and Chief Strategy Officer at York Space Systems and in his spare time, he's Chairman of the Small Satellites. Chuck speaks in words that everyone can understand, so I'd like to give you some of his words out of his article, paraphrase somewhat, so these are Chuck's words. "Let's talk about average Joe and plain Jane. "Before heading to the airport for a business trip "to New York city, Joe checks the weather forecast, "informed by NOAA's weather satellites, "to see what to pack for the trip. "He then calls an Uber, that space app everybody uses, "it matches riders with drivers via GPS, "to take him to the airport. "So Joe has launched in the airport, "unbeknownst to him, his organic lunch is made "with the help of precision farming "made possible to optimize the irrigation and fertilization "with remote spectral sensing coming from space and GPS. "On the plane, the pilot navigates around weather, "aided by GPS and NOAA's weather satellites "and Joe makes his meeting on time "to join his New York colleagues in a video call "with a key customer in Singapore, "made possible by telecommunication satellites. "En route to his next meeting, "Joe receives notice changing the location of the meeting "to the other side of town. "So he calmly tells Siri to adjust the destination "and his satellite-guided Google maps redirect him "to the new location. "That evening, Joe watches the news broadcast via satellite, "report details of meeting among world leaders, "discussing the developing crisis in Syria. "As it turns out various forms of "'remotely sensed information' collected from satellites "indicate that yet another banned chemical weapon "may have been used on its own people. "Before going to bed, Joe decides to call his parents "and congratulate them for their wedding anniversary "as they cruise across the Atlantic, "made possible again by communication satellites "and Joe's parents can enjoy the call "without even wondering how it happened. "The next morning back home, "Joe's wife, Jane is involved in a car accident. "Her vehicle skids off the road, she's knocked unconscious, "but because of her satellite equipped OnStar system, "the crash is detected immediately, "and first responders show up on the scene in time. "Joe receives the news, books an early trip home, "sends flowers to his wife "as he orders another Uber to the airport. "Over that 24 hours, "Joe and Jane used space system applications "for nearly every part of their day. "Imagine the consequences if at any point "they were somehow denied these services, "whether they be by natural causes or a foreign hostility. "In each of these satellite applications used in this case, "were initially developed for military purposes "and continued to be, but also have remarkable application "on our way of life, just many people just don't know that." So ladies and gentlemen, now you know, thanks to Chuck Beames. Well, the United States has a proud heritage of being the world's leading space-faring nation. Dating back to the Eisenhower and Kennedy years, today, we have mature and robust systems operating from space, providing overhead reconnaissance to "watch and listen," provide missile warning, communications, positioning, navigation, and timing from our GPS system, much of which you heard in Lieutenant General JT Thomson's earlier speech. These systems are not only integral to our national security, but also to our quality of life. As Chuck told us, we simply no longer can live without these systems as a nation and for that matter, as a world. But over the years, adversaries like China, Russia and other countries have come to realize the value of space systems and are aggressively playing catch up while also pursuing capabilities that will challenge our systems. As many of you know, in 2007, China demonstrated its ASAT system by actually shooting down one of its own satellites and has been aggressively developing counterspace systems to disrupt ours. So in a heavily congested space environment, our systems are now being contested like never before and will continue to be. Well, as a Bong mentioned, the United States have responded to these changing threats. In addition to adding ways to protect our system, the administration and the Congress recently created the United States Space Force and the operational United States Space Command, the latter of which you heard President Armstrong and other Californians hope is going to be located at Vandenberg Air Force Base. Combined with our intelligence community, today we have focused military and civilian leadership now in space, and that's a very, very good thing. Commensurately on the industry side, we did create the National Security Space Association, devoted solely to supporting the National Security Space Enterprise. We're based here in the DC area, but we have arms and legs across the country and we are loaded with extraordinary talent in scores of former government executives. So NSSA is joined at the hip with our government customers to serve and to support. We're busy with a multitude of activities underway, ranging from a number of thought-provoking policy papers, our recurring spacetime webcasts, supporting Congress's space power caucus, and other main serious efforts. Check us out at nssaspace.org. One of our strategic priorities and central to today's events is to actively promote and nurture the workforce development, just like Cal-Poly. We will work with our U.S. government customers, industry leaders, and academia to attract and recruit students to join the space world, whether in government or industry, and to assist in mentoring and training as their careers progress. On that point, we're delighted to be working with Cal Poly as we hopefully will undertake a new pilot program with them very soon. So students stay tuned, something I can tell you, space is really cool. While our nation's satellite systems are technical and complex, our nation's government and industry workforce is highly diverse, with a combination of engineers, physicists and mathematicians, but also with a large non-technical expertise as well. Think about how government gets these systems designed, manufactured, launching into orbit and operating. They do this via contracts with our aerospace industry, requiring talents across the board, from cost estimating, cost analysis, budgeting, procurement, legal, and many other support tasks that are integral to the mission. Many thousands of people work in the space workforce, tens of billions of dollars every year. This is really cool stuff and no matter what your education background, a great career to be part of. In summary, as Bong had mentioned as well, there's a great deal of exciting challenges ahead. We will see a new renaissance in space in the years ahead and in some cases it's already begun. Billionaires like Jeff Bezos, Elon Musk, Sir Richard Branson, are in the game, stimulating new ideas and business models. Other private investors and startup companies, space companies are now coming in from all angles. The exponential advancement of technology and micro electronics now allows a potential for a plethora of small sat systems to possibly replace older satellites, the size of a Greyhound bus. It's getting better by the day and central to this conference, cybersecurity is paramount to our nation's critical infrastructure in space. So once again, thanks very much and I look forward to the further conversation. >> Steve, thank you very much. Space is cool, it's relevant, but it's important as you pointed out in your awesome story about how it impacts our life every day so I really appreciate that great story I'm glad you took the time to share that. You forgot the part about the drone coming over in the crime scene and, you know, mapping it out for you, but we'll add that to the story later, great stuff. My first question is, let's get into the conversations, because I think this is super important. President Armstrong, I'd like you to talk about some of the points that was teased out by Bong and Steve. One in particular is the comment around how military research was important in developing all these capabilities, which is impacting all of our lives through that story. It was the military research that has enabled a generation and generation of value for consumers. This is kind of this workforce conversation, there are opportunities now with research and grants, and this is a funding of innovation that is highly accelerated, it's happening very quickly. Can you comment on how research and the partnerships to get that funding into the universities is critical? >> Yeah, I really appreciate that and appreciate the comments of my colleagues. And it really boils down to me to partnerships, public-private partnerships, you have mentioned Northrop Grumman, but we have partnerships with Lockheed Martin, Boeing, Raytheon, Space X, JPL, also member of an organization called Business Higher Education Forum, which brings together university presidents and CEOs of companies. There's been focused on cybersecurity and data science and I hope that we can spill into cybersecurity and space. But those partnerships in the past have really brought a lot forward. At Cal Poly, as mentioned, we've been involved with CubeSat, we've have some secure work, and we want to plan to do more of that in the future. Those partnerships are essential, not only for getting the R&D done, but also the students, the faculty, whether they're master's or undergraduate can be involved with that work, they get that real life experience, whether it's on campus or virtually now during COVID or at the location with the partner, whether it may be governmental or industry, and then they're even better equipped to hit the ground running. And of course we'd love to see more of our students graduate with clearance so that they could do some of that secure work as well. So these partnerships are absolutely critical and it's also in the context of trying to bring the best and the brightest in all demographics of California and the U.S. into this field, to really be successful. So these partnerships are essential and our goal is to grow them just like I know our other colleagues in the CSU and the UC are planning to do. >> You know, just as my age I've seen, I grew up in the eighties and in college and they're in that system's generation and the generation before me, they really kind of pioneered the space that spawned the computer revolution. I mean, you look at these key inflection points in our lives, they were really funded through these kinds of real deep research. Bong, talk about that because, you know, we're living in an age of cloud and Bezos was mentioned, Elon Musk, Sir Richard Branson, you got new ideas coming in from the outside, you have an accelerated clock now in terms of the innovation cycles and so you got to react differently, you guys have programs to go outside of the defense department, how important is this because the workforce that are in schools and/or folks re-skilling are out there and you've been on both sides of the table, so share your thoughts. >> No, thanks Johnny, thanks for the opportunity to respond to, and that's what, you know, you hit on the nose back in the 80's, R&D and space especially was dominated by government funding, contracts and so on, but things have changed as Steve pointed out, allow these commercial entities funded by billionaires are coming out of the woodwork, funding R&D so they're taking the lead, so what we can do within the DOD in government is truly take advantage of the work they've done. And since they're, you know, paving the way to new approaches and new way of doing things and I think we can certainly learn from that and leverage off of that, saves us money from an R&D standpoint, while benefiting from the product that they deliver. You know, within DOD, talking about workforce development, you know, we have prioritized and we have policies now to attract and retain the talent we need. I had the folks do some research and it looks like from a cybersecurity or workforce standpoint, a recent study done, I think last year in 2019, found that the cyber security workforce gap in U.S. is nearing half a million people, even though it is a growing industry. So the pipeline needs to be strengthened, getting people through, you know, starting young and through college, like Professor Armstrong indicated because we're going to need them to be in place, you know, in a period of about maybe a decade or so. On top of that, of course, is the continuing issue we have with the gap with STEM students. We can't afford not have expertise in place to support all the things we're doing within DoD, not only DoD but the commercial side as well, thank you. >> How's the gap get filled, I mean, this is, again, you've got cybersecurity, I mean, with space it's a whole other kind of surface area if you will, it's not really surface area, but it is an IOT device if you think about it, but it does have the same challenges, that's kind of current and progressive with cybersecurity. Where's the gap get filled, Steve or President Armstrong, I mean, how do you solve the problem and address this gap in the workforce? What are some solutions and what approaches do we need to put in place? >> Steve, go ahead., I'll follow up. >> Okay, thanks, I'll let you correct me. (laughter) It's a really good question, and the way I would approach it is to focus on it holistically and to acknowledge it upfront and it comes with our teaching, et cetera, across the board. And from an industry perspective, I mean, we see it, we've got to have secure systems in everything we do, and promoting this and getting students at early ages and mentoring them and throwing internships at them is so paramount to the whole cycle. And that's kind of, it really takes a focused attention and we continue to use the word focus from an NSSA perspective. We know the challenges that are out there. There are such talented people in the workforce, on the government side, but not nearly enough of them and likewise on the industry side, we could use more as well, but when you get down to it, you know, we can connect dots, you know, the aspects that Professor Armstrong talked about earlier to where you continue to work partnerships as much as you possibly can. We hope to be a part of that network, that ecosystem if you will, of taking common objectives and working together to kind of make these things happen and to bring the power, not just of one or two companies, but of our entire membership thereabout. >> President Armstrong-- >> Yeah, I would also add it again, it's back to the partnerships that I talked about earlier, one of our partners is high schools and schools Fortune, Margaret Fortune, who worked in a couple of administrations in California across party lines and education, their fifth graders all visit Cal Poly, and visit our learned-by-doing lab. And you've got to get students interested in STEM at an early age. We also need the partnerships, the scholarships, the financial aid, so the students can graduate with minimal to no debt to really hit the ground running and that's exacerbated and really stress now with this COVID induced recession. California supports higher education at a higher rate than most states in the nation, but that has brought this year for reasons all understand due to COVID. And so our partnerships, our creativity, and making sure that we help those that need the most help financially, that's really key because the gaps are huge. As my colleagues indicated, you know, half a million jobs and I need you to look at the students that are in the pipeline, we've got to enhance that. And the placement rates are amazing once the students get to a place like Cal Poly or some of our other amazing CSU and UC campuses, placement rates are like 94%. Many of our engineers, they have jobs lined up a year before they graduate. So it's just going to take a key partnerships working together and that continued partnership with government local, of course, our state, the CSU, and partners like we have here today, both Steve and Bong so partnerships is the thing. >> You know, that's a great point-- >> I could add, >> Okay go ahead. >> All right, you know, the collaboration with universities is one that we put on lot of emphasis here, and it may not be well known fact, but just an example of national security, the AUC is a national centers of academic excellence in cyber defense works with over 270 colleges and universities across the United States to educate and certify future cyber first responders as an example. So that's vibrant and healthy and something that we ought to take advantage of. >> Well, I got the brain trust here on this topic. I want to get your thoughts on this one point, 'cause I'd like to define, you know, what is a public-private partnership because the theme that's coming out of the symposium is the script has been flipped, it's a modern era, things are accelerated, you've got security, so you've got all of these things kind of happenning it's a modern approach and you're seeing a digital transformation play out all over the world in business and in the public sector. So what is a modern public-private partnership and what does it look like today because people are learning differently. COVID has pointed out, which is that we're seeing right now, how people, the progressions of knowledge and learning, truth, it's all changing. How do you guys view the modern version of public-private partnership and some examples and some proof points, can you guys share that? We'll start with you, Professor Armstrong. >> Yeah, as I indicated earlier, we've had, and I could give other examples, but Northrop Grumman, they helped us with a cyber lab many years ago that is maintained directly, the software, the connection outside it's its own unit so the students can learn to hack, they can learn to penetrate defenses and I know that that has already had some considerations of space, but that's a benefit to both parties. So a good public-private partnership has benefits to both entities and the common factor for universities with a lot of these partnerships is the talent. The talent that is needed, what we've been working on for years of, you know, the undergraduate or master's or PhD programs, but now it's also spilling into upskilling and reskilling, as jobs, you know, folks who are in jobs today that didn't exist two years, three years, five years ago, but it also spills into other aspects that can expand even more. We're very fortunate we have land, there's opportunities, we have ONE Tech project. We are expanding our tech park, I think we'll see opportunities for that and it'll be adjusted due to the virtual world that we're all learning more and more about it, which we were in before COVID. But I also think that that person to person is going to be important, I want to make sure that I'm driving across a bridge or that satellite's being launched by the engineer that's had at least some in person training to do that in that experience, especially as a first time freshman coming on campus, getting that experience, expanding it as an adult, and we're going to need those public-private partnerships in order to continue to fund those at a level that is at the excellence we need for these STEM and engineering fields. >> It's interesting people and technology can work together and these partnerships are the new way. Bongs too with reaction to the modern version of what a public successful private partnership looks like. >> If I could jump in John, I think, you know, historically DOD's had a high bar to overcome if you will, in terms of getting rapid... pulling in new companies, miss the fall if you will, and not rely heavily on the usual suspects, of vendors and the like, and I think the DOD has done a good job over the last couple of years of trying to reduce that burden and working with us, you know, the Air Force, I think they're pioneering this idea around pitch days, where companies come in, do a two-hour pitch and immediately notified of, you know, of an a award, without having to wait a long time to get feedback on the quality of the product and so on. So I think we're trying to do our best to strengthen that partnership with companies outside of the main group of people that we typically use. >> Steve, any reaction, any comment to add? >> Yeah, I would add a couple and these are very excellent thoughts. It's about taking a little gamble by coming out of your comfort zone, you know, the world that Bong and I, Bong lives in and I used to live in the past, has been quite structured. It's really about, we know what the threat is, we need to go fix it, we'll design as if as we go make it happen, we'll fly it. Life is so much more complicated than that and so it's really, to me, I mean, you take an example of the pitch days of Bong talks about, I think taking a gamble by attempting to just do a lot of pilot programs, work the trust factor between government folks and the industry folks and academia, because we are all in this together in a lot of ways. For example, I mean, we just sent a paper to the white house at their request about, you know, what would we do from a workforce development perspective and we hope to embellish on this over time once the initiative matures, but we have a piece of it for example, is a thing we call "clear for success," getting back to president Armstrong's comments so at a collegiate level, you know, high, high, high quality folks are in high demand. So why don't we put together a program that grabs kids in their underclass years, identifies folks that are interested in doing something like this, get them scholarships, have a job waiting for them that they're contracted for before they graduate, and when they graduate, they walk with an SCI clearance. We believe that can be done, so that's an example of ways in which public-private partnerships can happen to where you now have a talented kid ready to go on day one. We think those kinds of things can happen, it just gets back down to being focused on specific initiatives, giving them a chance and run as many pilot programs as you can, like pitch days. >> That's a great point, it's a good segue. Go ahead, President Armstrong. >> I just want to jump in and echo both the Bong and Steve's comments, but Steve that, you know, your point of, you know our graduates, we consider them ready day one, well they need to be ready day one and ready to go secure. We totally support that and love to follow up offline with you on that. That's exciting and needed, very much needed more of it, some of it's happening, but we certainly have been thinking a lot about that and making some plans. >> And that's a great example, a good segue. My next question is kind of re-imagining these workflows is kind of breaking down the old way and bringing in kind of the new way, accelerate all kinds of new things. There are creative ways to address this workforce issue and this is the next topic, how can we employ new creative solutions because let's face it, you know, it's not the days of get your engineering degree and go interview for a job and then get slotted in and get the intern, you know, the programs and you'd matriculate through the system. This is multiple disciplines, cybersecurity points at that. You could be smart in math and have a degree in anthropology and be one of the best cyber talents on the planet. So this is a new, new world, what are some creative approaches that's going to work for you? >> Alright, good job, one of the things, I think that's a challenge to us is, you know, somehow we got me working for, with the government, sexy right? You know, part of the challenge we have is attracting the right level of skill sets and personnel but, you know, we're competing, oftentimes, with the commercial side, the gaming industry as examples is a big deal. And those are the same talents we need to support a lot of the programs that we have in DOD. So somehow we have do a better job to Steve's point about making the work within DOD, within the government, something that they would be interested early on. So attract them early, you know, I could not talk about Cal Poly's challenge program that they were going to have in June inviting high school kids really excited about the whole idea of space and cyber security and so on. Those are some of the things that I think we have to do and continue to do over the course of the next several years. >> Awesome, any other creative approaches that you guys see working or might be an idea, or just to kind of stoke the ideation out there? Internships, obviously internships are known, but like, there's got to be new ways. >> Alright, I think you can take what Steve was talking about earlier, getting students in high school and aligning them sometimes at first internship, not just between the freshman and sophomore year, but before they enter Cal Poly per se and they're involved. So I think that's absolutely key, getting them involved in many other ways. We have an example of upskilling or work redevelopment here in the central coast, PG&E Diablo nuclear plant that is going to decommission in around 2024. And so we have a ongoing partnership to work and reposition those employees for the future. So that's, you know, engineering and beyond but think about that just in the manner that you were talking about. So the upskilling and reskilling, and I think that's where, you know, we were talking about that Purdue University, other California universities have been dealing with online programs before COVID, and now with COVID so many more Faculty were pushed into that area, there's going to be a much more going and talk about workforce development in upskilling and reskilling, the amount of training and education of our faculty across the country in virtual and delivery has been huge. So there's always a silver linings in the cloud. >> I want to get your guys' thoughts on one final question as we end the segment, and we've seen on the commercial side with cloud computing on these highly accelerated environments where, you know, SAS business model subscription, and that's on the business side, but one of the things that's clear in this trend is technology and people work together and technology augments the people components. So I'd love to get your thoughts as we look at a world now, we're living in COVID, and Cal Poly, you guys have remote learning right now, it's at the infancy, it's a whole new disruption, if you will, but also an opportunity enable new ways to encollaborate, So if you look at people and technology, can you guys share your view and vision on how communities can be developed, how these digital technologies and people can work together faster to get to the truth or make a discovery, hire, develop the workforce, these are opportunities, how do you guys view this new digital transformation? >> Well, I think there's huge opportunities and just what we're doing with this symposium, we're filming this on Monday and it's going to stream live and then the three of us, the four of us can participate and chat with participants while it's going on. That's amazing and I appreciate you, John, you bringing that to this symposium. I think there's more and more that we can do. From a Cal Poly perspective, with our pedagogy so, you know, linked to learn by doing in-person will always be important to us, but we see virtual, we see partnerships like this, can expand and enhance our ability and minimize the in-person time, decrease the time to degree, enhance graduation rate, eliminate opportunity gaps for students that don't have the same advantages. So I think the technological aspect of this is tremendous. Then on the upskilling and reskilling, where employees are all over, they can re be reached virtually, and then maybe they come to a location or really advanced technology allows them to get hands on virtually, or they come to that location and get it in a hybrid format. So I'm very excited about the future and what we can do, and it's going to be different with every university, with every partnership. It's one size does not fit all, There's so many possibilities, Bong, I can almost imagine that social network that has a verified, you know, secure clearance. I can jump in, and have a little cloak of secrecy and collaborate with the DOD possibly in the future. But these are the kind of crazy ideas that are needed, your thoughts on this whole digital transformation cross-pollination. >> I think technology is going to be revolutionary here, John, you know, we're focusing lately on what we call visual engineering to quicken the pace of the delivery capability to warfighter as an example, I think AI, Machine Language, all that's going to have a major play in how we operate in the future. We're embracing 5G technologies, and the ability for zero latency, more IOT, more automation of the supply chain, that sort of thing, I think the future ahead of us is very encouraging, I think it's going to do a lot for national defense, and certainly the security of the country. >> Steve, your final thoughts, space systems are systems, and they're connected to other systems that are connected to people, your thoughts on this digital transformation opportunity. >> Such a great question and such a fun, great challenge ahead of us. Echoing my colleagues sentiments, I would add to it, you know, a lot of this has, I think we should do some focusing on campaigning so that people can feel comfortable to include the Congress to do things a little bit differently. You know, we're not attuned to doing things fast, but the dramatic, you know, the way technology is just going like crazy right now, I think it ties back to, hoping to convince some of our senior leaders and what I call both sides of the Potomac river, that it's worth taking this gamble, we do need to take some of these things you know, in a very proactive way. And I'm very confident and excited and comfortable that this is going to be a great time ahead and all for the better. >> You know, I always think of myself when I talk about DC 'cause I'm not a lawyer and I'm not a political person, but I always say less lawyers, more techies than in Congress and Senate, so (laughter)I always get in trouble when I say that. Sorry, President Armstrong, go ahead. >> Yeah, no, just one other point and Steve's alluded to this and Bong did as well, I mean, we've got to be less risk averse in these partnerships, that doesn't mean reckless, but we have to be less risk averse. And also, as you talk about technology, I have to reflect on something that happened and you both talked a bit about Bill Britton and his impact on Cal Poly and what we're doing. But we were faced a few years ago of replacing traditional data, a data warehouse, data storage, data center and we partnered with AWS and thank goodness, we had that in progress and it enhanced our bandwidth on our campus before COVID hit, and with this partnership with the digital transformation hub, so there's a great example where we had that going. That's not something we could have started, "Oh COVID hit, let's flip that switch." And so we have to be proactive and we also have to not be risk-averse and do some things differently. That has really salvaged the experience for our students right now, as things are flowing well. We only have about 12% of our courses in person, those essential courses and I'm just grateful for those partnerships that I have talked about today. >> And it's a shining example of how being agile, continuous operations, these are themes that expand the space and the next workforce needs to be built. Gentlemen, thank you very much for sharing your insights, I know Bong, you're going to go into the defense side of space in your other sessions. Thank you gentlemen, for your time, for a great session, I appreciate it. >> Thank you. >> Thank you gentlemen. >> Thank you. >> Thank you. >> Thank you, thank you all. I'm John Furey with The Cube here in Palo Alto, California covering and hosting with Cal Poly, the Space and Cybersecurity Symposium 2020, thanks for watching. (bright atmospheric music)

Published Date : Sep 18 2020

SUMMARY :

the globe, it's The Cube, and of course Steve Jacques on how you see the development and the California National Guard. to you guys over there, Cal Poly and the NSSA have and freedom to operate and nurture the workforce in the crime scene and, you and it's also in the context and the generation before me, So the pipeline needs to be strengthened, does have the same challenges, and likewise on the industry side, and I need you to look at the students and something that we in business and in the public sector. so the students can learn to hack, to the modern version miss the fall if you will, and the industry folks and academia, That's a great point, and echo both the Bong and bringing in kind of the new way, and continue to do over the course but like, there's got to be new ways. and I think that's where, you and that's on the business side, and it's going to be different and certainly the security of the country. and they're connected to other systems and all for the better. of myself when I talk about DC and Steve's alluded to and the next workforce needs to be built. the Space and Cybersecurity

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