(upbeat music) >> Welcome back everyone to The Cubes coverage here in Seattle, Washington. For AWS's Marketplace Seller Conference. It's the big news within the Amazon partner network, combining with marketplace, forming the Amazon partner organization. Part of a big reorg as they grow to the next level, NextGen cloud, mid-game on the chessboard. Cube's got it covered. I'm John Furry, your host at Cube. Great guests here from Data bricks. Both cube alumni's. Jack Anderson, GM and VP of the Databricks partnership team for AWS. You handle that relationship and Joel Minick vice president of product and partner marketing. You guys have the keys to the kingdom with Databricks and AWS. Thanks for joining. Good to see you again. >> Thanks for having us back. >> Yeah, John, great to be here. >> So I feel like we're at Reinvent 2013. Small event, no stage, but there's a real shift happening with procurement. Obviously it's a no brainer on the micro, you know, people should be buying online. Self-service, Cloud Scale. But Amazon's got billions being sold through their marketplace. They've reorganized their partner network. You can see kind of what's going on. They've kind of figured it out. Like let's put everything together and simplify and make it less of a website, marketplace. Merge our partner organizations, have more synergy and frictionless experiences so everyone can make more money and customer's are going to be happier. >> Yeah, that's right. >> I mean, you're running relationship. You're in the middle of it. >> Well, Amazon's mental model here is that they want the world's best ISVs to operate on AWS so that we can collaborate and co architect on behalf of customers. And that's exactly what the APO and marketplace allow us to do, is to work with Amazon on these really, you know, unique use cases. >> You know, I interviewed Ali many times over the years. I remember many years ago, maybe six, seven years ago, we were talking. He's like, "we're all in on AWS." Obviously now the success of Databricks, you've got multiple clouds, see that. Customers have choice. But I remember the strategy early on. It was like, we're going to be deep. So this is, speaks volumes to the relationship you have. Years. Jack, take us through the relationship that Databricks has with AWS from a partner perspective. Joel, and from a product perspective. Because it's not like you guys are Johnny come lately, new to the scene. >> Right. >> You've been there, almost president creation of this wave. What's the relationship and how does it relate to what's going on today? >> So most people may not know that Databricks was born on AWS. We actually did our first $100 million of revenue on Amazon. And today we're obviously available on multiple clouds. But we're very fond of our Amazon relationship. And when you look at what the APN allows us to do, you know, we're able to expand our reach and co-sell with Amazon, and marketplace broadens our reach. And so, we think of marketplace in three different aspects. We've got the marketplace private offer business, which we've been doing for a number of years. Matter of fact, we were driving well over a hundred percent year over year growth in private offers. And we have a nine figure business. So it's a very significant business. And when a customer uses a private offer, that private offer counts against their private pricing agreement with AWS. So they get pricing power against their private pricing. So it's really important it goes on their Amazon bill. In may we launched our pay as you go, on demand offering. And in five short months, we have well over a thousand subscribers. And what this does, is it really reduces the barriers to entry. It's low friction. So anybody in an enterprise or startup or public sector company can start to use Databricks on AWS, in a consumption based model, and have it go against their monthly bill. And so we see customers, you know, doing rapid experimentation, pilots, POCs. They're really learning the value of that first, use case. And then we see rapid use case expansion. And the third aspect is the consulting partner, private offer, CPPO. Super important in how we involve our partner ecosystem of our consulting partners and our resellers that are able to work with Databricks on behalf of customers. >> So you got the big contracts with the private offer. You got the product market fit, kind of people iterating with data, coming in with the buyers you get. And obviously the integration piece all fitting in there. >> Exactly. >> Okay, so those are the offers, that's current, what's in marketplace today. Is that the products... What are people buying? >> Yeah. >> I mean, I guess what's the... Joel, what are people buying in the marketplace? And what does it mean for them? >> So fundamentally what they're buying is the ability to take silos out of their organization. And that is the problem that Databricks is out there to solve. Which is, when you look across your data landscape today, you've got unstructured data, you've got structured data, you've got real time streaming data. And your teams are trying to use all of this data to solve really complicated problems. And as Databricks, as the Lakehouse Company, what we're helping customers do is, how do they get into the new world? How do they move to a place where they can use all of that data across all of their teams? And so we allow them to begin to find, through the marketplace, those rapid adoption use cases where they can get rid of these data warehousing, data lake silos they've had in the past. Get their unstructured and structured data onto one data platform, an open data platform, that is no longer adherent to any proprietary formats and standards and something they can, very much, very easily, integrate into the rest of their data environment. Apply one common data governance layer on top of that. So that from the time they ingest that data, to the time they use that data, to the time they share that data, inside and outside of their organization, they know exactly how it's flowing. They know where it came from. They know who's using it. They know who has access to it. They know how it's changing. And then with that common data platform, with that common governance solution, they'd being able to bring all of those use cases together. Across their real time streaming, their data engineering, their BI, their AI. All of their teams working on one set of data. And that lets them move really, really fast. And it also lets them solve challenges they just couldn't solve before. A good example of this, you know, one of the world's now largest data streaming platforms runs on Databricks with AWS. And if you think about what does it take to set that up? Well, they've got all this customer data that was historically inside of data warehouses. That they have to understand who their customers are. They have all this unstructured data, they've built their data science model, so they can do the right kinds of recommendation engines and forecasting around. And then they've got all this streaming data going back and forth between click stream data, from what the customers are doing with their platform and the recommendations they want to push back out. And if those teams were all working in individual silos, building these kinds of platforms would be extraordinarily slow and complex. But by building it on Databricks, they were able to release it in record time and have grown at a record pace to now be the number one platform. >> And this product, it's impacting product development. >> Absolutely. >> I mean, this is like the difference between lagging months of product development, to like days. >> Yes. >> Pretty much what you're getting at. >> Yes. >> So total agility. >> Mm-hmm. >> I got that. Okay, now, I'm a customer I want to buy in the marketplace, but you got direct Salesforce up there. So how do you guys look at this? Is there channel conflict? Are there comp programs? Because one of the things I heard today in on the stage from AWS's leadership, Chris, was up there speaking, and Mona was, "Hey, he's a CRO conference chief revenue officer" conversation. Which means someone's getting compensated. So, if I'm the sales rep at Databricks, what's my motion to the customer? Do I get paid? Does Amazon sell it? Take us through that. Is there channel conflict? Or, how do you handle it? >> Well, I'd add what Joel just talked about with, you know, with the solution, the value of the solution our entire offering is available on AWS marketplace. So it's not a subset, it's the entire Data Bricks offering. And- >> The flagship, all the, the top stuff. >> Everything, the flagship, the complete offering. So it's not segmented. It's not a sub segment. >> Okay. >> It's, you know, you can use all of our different offerings. Now when it comes to seller compensation, we view this two different ways, right? One is that AWS is also incented, right? Versus selling a native service to recommend Databricks for the right situation. Same thing with Databricks, our sales force wants to do the right thing for the customer. If the customer wants to use marketplace as their procurement vehicle. And that really helps customers because if you get Databricks and five other ISVs together, and let's say each ISV is spending, you're spending a million dollars. You have $5 million of spend. You put that spend through the flywheel with AWS marketplace, and then you can use that in your negotiations with AWS to get better pricing overall. So that's how we view it. >> So customers are driving. This sounds like. >> Correct. For sure. >> So they're looking at this as saying, Hey, I'm going to just get purchasing power with all my relationships. Because it's a solution architectural market, right? >> Yeah. It makes sense. Because if most customers will have a primary and secondary cloud provider. If they can consolidate, you know, multiple ISV spend through that same primary provider, you get pricing power. >> Okay, Joel, we're going to date ourselves. At least I will. So back in the old days, (group laughter) It used to be, do a Barney deal with someone, Hey, let's go to market together. You got to get paper, you do a biz dev deal. And then you got to say, okay, now let's coordinate our sales teams, a lot of moving parts. So what you're getting at here is that the alternative for Databricks, or any company is, to go find those partners and do deals, versus now Amazon is the center point for the customer. So you can still do those joint deals, but this seems to be flipping the script a little bit. >> Well, it is, but we still have vars and consulting partners that are doing implementation work. Very valuable work, advisory work, that can actually work with marketplace through the CPPO offering. So the marketplace allows multiple ways to procure your solution. >> So it doesn't change your business structure. It just makes it more efficient. >> That's correct. >> That's a great way to say it. >> Yeah, that's great. >> Okay. So, that's it. So that's just makes it more efficient. So you guys are actually incented to point customers to the marketplace. >> Yes. >> Absolutely. >> Economically. >> Economically, it's the right thing to do for the customer. It's the right thing to do for our relationship with Amazon. Especially when it comes back to co-selling, right? Because Amazon now is leaning in with ISVs and making recommendations for, you know, an ISV solution. And our teams are working backwards from those use cases, you know, to collaborate and land them. >> Yeah. I want to get that out there. Go ahead, Joel. >> So one of the other things I might add to that too, you know, and why this is advantageous for companies like Databricks to work through the marketplace. Is it makes it so much easier for customers to deploy a solution. It's very, literally, one click through the marketplace to get Databricks stood up inside of your environment. And so if you're looking at how do I help customers most rapidly adopt these solutions in the AWS cloud, the marketplace is a fantastic accelerator to that. >> You know, it's interesting. I want to bring this up and get your reaction to it because to me, I think this is the future of procurement. So from a procurement standpoint, I mean, again, dating myself, EDI back in the old days, you know, all that craziness. Now this is all the internet, basically through the console. I get the infrastructure side, you know, spin up and provision some servers, all been good. You guys have played well there in the marketplace. But now as we get into more of what I call the business apps, and they brought this up on stage. A little nuanced. Most enterprises aren't yet there of integrating tech, on the business apps, into the stack. This is where I think you guys are a use case of success where you guys have been successful with data integration. It's an integrators dilemma, not an innovator's dilemma. So like, I want to integrate. So now I have integration points with Databricks, but I want to put an app in there. I want to provision an application, but it has to be built. It's not, you don't buy it. You build, you got to build stuff. And this is the nuance. What's your reaction to that? Am I getting this right? Or am I off because, no one's going to be buying software like they used to. They buy software to integrate it. >> Yeah, no- >> Because everything's integrated. >> I think AWS has done a great job at creating a partner ecosystem, right? To give customers the right tools for the right jobs. And those might be with third parties. Databricks is doing the same thing with our partner connect program, right? We've got customer partners like Five Tran and DBT that, you know, augment and enhance our platform. And so you're looking at multi ISV architectures and all of that can be procured through the AWS marketplace. >> Yeah. It's almost like, you know, bundling and un bundling. I was talking about this with, with Dave Alante about Supercloud. Which is why wouldn't a customer want the best solution in their architecture? Period. In its class. If someone's got API security or an API gateway. Well, you know, I don't want to be forced to buy something because it's part of a suite. And that's where you see things get sub optimized. Where someone dominates a category and they have, oh, you got to buy my version of this. >> Joel and I were talking, we were actually saying, what's really important about Databricks, is that customers control the data, right? You want to comment on that? >> Yeah. I was going to say, you know, what you're pushing on there, we think is extraordinarily, you know, the way the market is going to go. Is that customers want a lot of control over how they build their data stack. And everyone's unique in what tools are the right ones for them. And so one of the, you know, philosophically, I think, really strong places, Databricks and AWS have lined up, is we both take an approach that you should be able to have maximum flexibility on the platform. And as we think about the Lakehouse, one thing we've always been extremely committed to, as a company, is building the data platform on an open foundation. And we do that primarily through Delta Lake and making sure that, to Jack's point, with Databricks, the data is always in your control. And then it's always stored in a completely open format. And that is one of the things that's allowed Databricks to have the breadth of integrations that it has with all the other data tools out there. Because you're not tied into any proprietary format, but instead are able to take advantage of all the innovation that's happening out there in the open source ecosystem. >> When you see other solutions out there that aren't as open as you guys, you guys are very open by the way, we love that too. We think that's a great strategy, but what am I foreclosing if I go with something else that's not as open? What's the customer's downside as you think about what's around the corner in the industry? Because if you believe it's going to be open, open source, which I think open source software is the software industry, and integration is a big deal. Because software's going to be plentiful. >> Sure. >> Let's face it. It's a good time to be in software business. But Cloud's booming. So what's the downside, from your Databricks perspective? You see a buyer clicking on Databricks versus that alternative. What's potentially should they be a nervous about, down the road, if they go with a more proprietary or locked in approach? >> Yeah. >> Well, I think the challenge with proprietary ecosystems is you become beholden to the ability of that provider to both build relationships and convince other vendors that they should invest in that format. But you're also, then, beholden to the pace at which that provider is able to innovate. >> Mm-hmm. >> And I think we've seen lots of times over history where, you know, a proprietary format may run ahead, for a while, on a lot of innovation. But as that market control begins to solidify, that desire to innovate begins to degrade. Whereas in the open formats- >> So extract rents versus innovation. (John laughs) >> Exactly. Yeah, exactly. >> I'll say it. >> But in the open world, you know, you have to continue to innovate. >> Yeah. >> And the open source world is always innovating. If you look at the last 10 to 15 years, I challenge you to find, you know, an example where the innovation in the data and AI world is not coming from open source. And so by investing in open ecosystems, that means you are always going to be at the forefront of what is the latest. >> You know, again, not to date myself again, but you look back at the eighties and nineties, the protocol stacked with proprietary. >> Yeah. >> You know, SNA and IBM, deck net was digital. You know the rest. And then TCPIP was part of the open systems interconnect. >> Mm-hmm. >> Revolutionary (indistinct) a big part of that, as well as my school did. And so like, you know, that was, but it didn't standardize the whole stack. It stopped at IP and TCP. >> Yeah. >> But that helped inter operate, that created a nice defacto. So this is a big part of this mid game. I call it the chessboard, you know, you got opening game and mid-game, then you get the end game. You're not there at the end game yet at Cloud. But Cloud- >> There's, always some form of lock in, right? Andy Jazzy will address it, you know, when making a decision. But if you're going to make a decision you want to reduce- You don't want to be limited, right? So I would advise a customer that there could be limitations with a proprietary architecture. And if you look at what every customer's trying to become right now, is an AI driven business, right? And so it has to do with, can you get that data out of silos? Can you organize it and secure it? And then can you work with data scientists to feed those models? >> Yeah. >> In a very consistent manner. And so the tools of tomorrow will, to Joel's point, will be open and we want interoperability with those tools. >> And choice is a matter too. And I would say that, you know, the argument for why I think Amazon is not as locked in as maybe some other clouds, is that they have to compete directly too. Redshift competes directly with a lot of other stuff. But they can't play the bundling game because the customers are getting savvy to the fact that if you try to bundle an inferior product with something else, it may not work great at all. And they're going to be, they're onto it. This is the- >> To Amazon's credit by having these solutions that may compete with native services in marketplace, they are providing customers with choice, low price- >> And access to the core value. Which is the hardware- >> Exactly. >> Which is their platform. Okay. So I want to get you guys thought on something else I see emerging. This is, again, kind of Cube rumination moment. So on stage, Chris unpacked a lot of stuff. I mean this marketplace, they're touching a lot of hot buttons here, you know, pricing, compensation, workflows, services behind the curtain. And one of those things he mentioned was, they talk about resellers or channel partners, depending upon what you talk about. We believe, Dave and I believe on the Cube, that the entire indirect sales channel of the industry is going to be disrupted radically. Because those players were selling hardware in the old days and software. That game is going to change. You mentioned you guys have a program, let me get your thoughts on this. We believe that once this gets set up, they can play in this game and bring their services in. Which means that the old reseller channels are going to be rewritten. They're going to be refactored with this new kinds of access. Because you've got scale, you've got money and you've got product. And you got customers coming into the marketplace. So if you're like a reseller that sold computers to data centers or software, you know, a value added reseller or VAB or business. >> You've got to evolve. >> You got to, you got to be here. >> Yes. >> Yeah. >> How are you guys working with those partners? Because you say you have a product in your marketplace there. How do I make money if I'm a reseller with Databricks, with Amazon? Take me through that use case. >> Well I'll let Joel comment, but I think it's pretty straightforward, right? Customers need expertise. They need knowhow. When we're seeing customers do mass migrations to the cloud or Hadoop specific migrations or data transformation implementations. They need expertise from consulting and SI partners. If those consulting and SI partners happen to resell the solution as well. Well, that's another aspect of their business. But I really think it is the expertise that the partners bring to help customers get outcomes. >> Joel, channel big opportunity for Amazon to reimagine this. >> For sure. Yeah. And I think, you know, to your comment about how do resellers take advantage of that, I think what Jack was pushing on is spot on. Which is, it's becoming more and more about the expertise you bring to the table. And not just transacting the software. But now actually helping customers make the right choices. And we're seeing, you know, both SIs begin to be able to resell solutions and finding a lot of opportunity in that. >> Yeah. And I think we're seeing traditional resellers begin to move into that SI model as well. And that's going to be the evolution that this goes. >> At the end of the day, it's about services, right? >> For sure. Yeah. >> I mean... >> You've got a great service. You're going to have high gross profits. >> Yeah >> Managed service provider business is alive and well, right? Because there are a number of customers that want that type of a service. >> I think that's going to be a really hot, hot button for you guys. I think being the way you guys are open, this channel, partner services model coming in, to the fold, really kind of makes for kind of that Supercloud like experience, where you guys now have an ecosystem. And that's my next question. You guys have an ecosystem going on, within Databricks. >> For sure. >> On top of this ecosystem. How does that work? This is kind of like, hasn't been written up in business school and case studies yet. This is new. What is this? >> I think, you know, what it comes down to is, you're seeing ecosystems begin to evolve around the data platforms. And that's going to be one of the big, kind of, new horizons for us as we think about what drives ecosystems. It's going to be around, well, what's the data platform that I'm using? And then all the tools that have to encircle that to get my business done. And so I think there's, you know, absolutely ecosystems inside of the AWS business on all of AWS's services, across data analytics and AI. And then to your point, you are seeing ecosystems now arise around Databricks in its Lakehouse platform as well. As customers are looking at well, if I'm standing these Lakehouses up and I'm beginning to invest in this, then I need a whole set of tools that help me get that done as well. >> I mean you think about ecosystem theory, we're living a whole nother dream. And I'm not kidding. It hasn't yet been written up and for business school case studies is that, we're now in a whole nother connective tissue, ecology thing happening. Where you have dependencies and value proposition. Economics, connectedness. So you have relationships in these ecosystems. >> And I think one of the great things about the relationships with these ecosystems, is that there's a high degree of overlap. >> Yeah. >> So you're seeing that, you know, the way that the cloud business is evolving, the ecosystem partners of Databricks, are the same ecosystem partners of AWS. And so as you build these platforms out into the cloud, you're able to really take advantage of best of breed, the broadest set of solutions out there for you. >> Joel, Jack, I love it because you know what it means? The best ecosystem will win, if you keep it open. >> Sure, sure. >> You can see everything. If you're going to do it in the dark, you know, you don't know the outcome. I mean, this is really kind of what we're talking about. >> And John, can I just add that when I was at Amazon, we had a theory that there's buyers and builders, right? There's very innovative companies that want to build things themselves. We're seeing now that that builders want to buy a platform. Right? >> Yeah. >> And so there's a platform decision being made and that ecosystem is going to evolve around the platform. >> Yeah, and I totally agree. And the word innovation gets kicked around. That's why, you know, when we had our Supercloud panel, it was called the innovators dilemma, with a slash through it, called the integrater's dilemma. Innovation is the digital transformation. So- >> Absolutely. >> Like that becomes cliche in a way, but it really becomes more of a, are you open? Are you integrating? If APIs are connective tissue, what's automation, what's the service messages look like? I mean, a whole nother set of, kind of thinking, goes on in these new ecosystems and these new products. >> And that thinking is, has been born in Delta Sharing, right? So the idea that you can have a multi-cloud implementation of Databricks, and actually share data between those two different clouds, that is the next layer on top of the native cloud solution. >> Well, Databricks has done a good job of building on top of the goodness of, and the CapEx gift from AWS. But you guys have done a great job taking that building differentiation into the product. You guys have great customer base, great growing ecosystem. And again, I think a shining example of what every enterprise is going to do. Build on top of something, operating model, get that operating model, driving revenue. >> Mm-hmm. >> Yeah. >> Whether, you're Goldman Sachs or capital one or XYZ corporation. >> S and P global, NASDAQ. >> Yeah. >> We've got, you know, the biggest verticals in the world are solving tough problems with Databricks. I think we'd be remiss because if Ali was here, he would really want to thank Amazon for all of the investments across all of the different functions. Whether it's the relationship we have with our engineering and service teams. Our marketing teams, you know, product development. And we're going to be at Reinvent. A big presence at Reinvent. We're looking forward to seeing you there, again. >> Yeah. We'll see you guys there. Yeah. Again, good ecosystem. I love the ecosystem evolutions happening. This NextGen Cloud is here. We're seeing this evolve, kind of new economics, new value propositions kind of scaling up. Producing more. So you guys are doing a great job. Thanks for coming on the Cube and taking the time. Joel, great to see you at the check. >> Thanks for having us, John. >> Okay. Cube coverage here. The world's changing as APN comes together with the marketplace for a new partner organization at Amazon web services. The Cube's got it covered. This should be a very big, growing ecosystem as this continues. Billions of being sold through the marketplace. And of course the buyers are happy as well. So we've got it all covered. I'm John Furry. your host of the cube. Thanks for watching. (upbeat music)

(upbeat music) >> Welcome back to Fal.Con 22. We're here at the ARIA hotel in Las Vegas. We're here in Las Vegas, a lot. Dave Nicholson, Dave Alante. Fal.Con 22, wall to wall coverage, you're watching theCUBE. Anthony Kunya is here. He's the chief information security officer at Mercury Financial. And he's joined by his deputy CISO, Alex Arengo. Welcome, gentlemen. >> Good to see you. >> Thank you very much. Good to be here. Thank you for the opportunity to speak. >> Yeah, so this is a great event. This is our first time being at the, a CrowdStrike customer event. We do a lot of security shows, but this is really intimate. We got a high flying company. Tell us first about, of Mercury Financial. What are you guys all about? >> Oh, that's a fantastic question. Let's leeway into that. So Mercury Financial is a credit card company that serves people who are near prime. So be it some kind of hardship in their life. They had something impacted, be a financial impact, maybe a medical impact, an emergency, something, a death family where somehow their credit was impacted. We give 'em the opportunity through our motto, better credit, better life, to build up that credit score to add livelihood to their ability to be financially stable. >> I mean, I think this is huge because you know, so many people it's like, okay, one strike and you're out. >> Right. >> You know, that's just not right. You got- >> No, not at all. >> You got to give people another chance. And so there's so much talent out there. I think about some of the mistakes I made, Dave, when I was a younger man, but- >> No comment. >> Right. So I heard a stat today that I thought was great. Did you guys see the keynote? >> Yes. >> Of course. >> So in the keynote, the, they did the thing at Black Hat but they said what's XDR and I thought- Anthony] Oh goodness. >> My favorite, and I'm not going to ask you what XDR is. >> Okay, good, thank God. >> But my favorite answer was a holistic approach to endpoint security. And, you know, I think as a CISO you have to take a holistic approach to a security- >> Of course. >> Okay. >> Maybe talk about, a little bit about how you do that. >> Wow, a holistic approach I would say and I could, I'll give you an opportunity to speak as well, but a holistic approach it's people processes in technology. So a holistic approach would be, it isn't one box that you check. It's not a technology that is a silver bullet that fixes anything. Those technologies, those services are implemented by people. So good training, our human firewall, the forefront of implementing those technologies to build those processes and incorporate people and a level of sincerity and integrity that we build. So I feel like a holistic approach is both cyber culture to build the cyber resilience program that we so dearly need. >> And I could spend all day talking about security organizations, SecOps, DevSecOps, data SecOps, et cetera, but, but Alex, how, what is your role as the deputy CISO? How do you compliment what Anthony does? >> I got to bring it all together, right? So technically, what are we putting in place? What are the requirements that these stakeholders have? Their needs, their wants. We all have something that we need and want in our environment as an employee, as a customer, as a stakeholder. How do do we get that to market? How can we get it there quickly? You know, and it's really about finding the partners that can get us there, right? That can leverage us, that can force multiply us. >> Yes. >> You know, give my people more time to get the work done, the good work. >> Right, the hard work, of course. >> So paint a picture. You know, we hear a lot about all the different, the bevy of tools, the, how complicated CISOs tell us all the time, that we just don't have enough talent. We're looking for partners to help us compromise, but paint a picture of your environment and how you guys use CrowdStrike. >> Oh, that's a good one. Do you want to take this one? >> Great one, right? I mean, we leverage CrowdStrike at every way we can. We're a Fal.Con complete customer. So they're an extension of our team. They're an extension of our SOC right? >> Yeah. >> We leverage them for many things. We leverage them to understand the risk in our environment. Where we're at in zero trust. How we can really bring a lot of the new processes that the business wants to market, right? How can we get there as fast as possible? Can we make it secure, right? I'm a Mercury card customer also. So I'm, I have a vested interested in that. And I like to drive that, that's, so it comes down to can you align your holistic approach, or your organizational goals and bring that to a really good security product that is world class? >> And I can add a little bit to that as well. So I look at it as a triangle. So we leverage Fal.Con complete as that first level, tier one triage, people who do and understand the product extremely well, we leverage them quite a bit. We also have a VSOC service that we have this like, consider tier two or the middle of the triangle, by Verse, right? >> Yeah. >> Fantastic boutique security company that just has been working with us year over year, innovation, strategic initiatives, always there to play. And then Alex Arengo, and the threat management team, is our top tier, that's tier three, that's the top of the pyramid. By the time it bubbles up to Alex, that's when the real work happens, everyone's triaging, collecting data, putting together pieces. And then Alex and his teammates, and people that he's trained, fantastic, comes and puts it all together and paints a picture so we can then take that information and describe it in layman's terms, simple terms, to the business, to make them understand the level of risk, what we have to do to get to, and through that attack, or that indication of compromise, et cetera, so that we can remediate it, rectify it. >> Right, it's building that security culture foundation, right? It's getting everyone to buy into that. >> Yeah. >> It's a holistic approach and it's really the best way to do it, right? You get bought in from the stakeholders understand what they need to do, and what the goals of the business are. And it really works really well >> We journey together. >> We build a program together. >> Dave, I think that that cultural aspect is critical. Cause I've said many times, bad user behavior trumps good security every time. >> Yeah, absolutely. >> Oh goodness. >> Every time. >> Nicely put, I like that. >> So, I know we're early in the week still, but we did have the keynote. Is there anything that you are hearing, in terms of vision, that peaks your interest specifically, and then also sort of the follow up question is, are you guys kind of like lifeguards who can't ever relax at the beach? >> That's why I have a deputy CISO. Well, nobody can take time off, we have to share this. Of course we do. Most definitely. What would you say would be the next, most innovative thing that were looking for? >> Yeah, what's the next big thing, as far as you're concerned? >> The next biggest thing is definitely building the relationships we have. As we bring in new technologies, we go even more Cloud native. How do we leverage that expertise, that of the partners that we're bringing on board like Zscaler, CrowdStrike, Verse, right? How do we make them a part of the team, and make them perform, bring that world class quality talent across the spectrum, you know, from DevOps to that security analyst, picking up the phone and saying, I'm not really sure what's going on, but there's a culture that's built there where everybody comes to the table to feed, right? We all eat together. >> The ecosystem. >> Yes. >> That is the tooling that we leverage day in and day out. That's how we sleep at night. We have to pick our partners. >> You know, we talked about the ecosystem up front, and you look around, you can see the ecosystem and it's growing. >> Yes. >> And I predict it's going to grow a lot more. >> Yes. >> That's, and it has to, right? I mean, exactly what you're saying is that no one company can do it alone. And we heard, you know, we heard, it is confusing. You hear CrowdStrike's doing Identity, but then they partner with Okta. Right, and they're here out on the floor. So that's what you guys need. Talk a little bit more about the importance of ecosystem and partnerships from your perspective. >> Oh I got a good one for this. So I use the metaphor of having a restaurant. So we run a restaurant really well. We know what we want in the menu. We have a chef, we know how we want to put together, but we need excellent ingredients. You make muffins well. Bring your muffin into the restaurant. That brings and builds that rapport. That I want the menu to be rich and empower people to come in and say, you know, I've never had scallops or octopus before, I hear you guys make it better than anyone else, well, our ingredients are fantastic. Therefore, no matter what we do when we present it, it's perfect, it's palatable. >> Yeah. That's great. You're not making ice cream, but you're serving it. >> I can't, if you ever want to show us. >> We're just converging our bakery, you know? >> Yeah, yeah, yeah, salt, salt is the key. >> We're just working the bakery part out, yeah. >> Okay, I want to ask you about Cloud because you know, in 2010, 2011, when you talk to a financial services firm, Cloud, no, that's an evil word, now everybody's Cloud first. George Kurts talks about how, I mean essentially CrowdStrike is dogmatic. We are Cloud native. We have a Cloud native architecture. I know Gartner has this term CNAP or Cloud native application platform. So what does the Cloud mean to you guys? How does it fit in? What does Cloud native architecture do for you? >> It lets us converge everything we've been talking about. How do we, you know, that's a really big struggle that all security teams are having at, having today. How do I converge threat intelligence? How do I converge the environment that I'm in? How do I converge the threat intel that's coming in, right? All this, you're getting, security teams are constantly on a swivel, right? They're looking left, they're looking right. They're trying to identify what to do first. And you bring in the right partners. >> Yes. >> And you get in, you build the right program. You cement that culture internally. And it really provides dividends. >> You know what I think as well, Dave, is in the past, everyone was more data center based. >> Right. >> The Cloud was like a thing we'd forklift, we'd move over, we were born in the Cloud. So Cloud native Application protection is something that we need and will drive innovation. Will align with our strategic initiatives. We need people to think like the Cloud is what's happening. Super Cloud, some of the things that we spoke about. >> Yeah, so I was at, when we were at reinforced, I had this new mental model emerge, and it sort of hit me in the face. And you tell me, I'd love to talk to practitioners to say, yeah, that makes sense or, no, that's crap. So it seems like the Cloud has become the first line of defense for CISOs. Now you're Cloud first or Cloud native, so, okay. But then now you've got the shared responsibility model. And I don't know if you use multiple Clouds. Do you use multiple Clouds? >> We cannot say. >> Cannot say, okay, let's assume for a second, your, some of your colleagues, CISO colleagues, use multiple Clouds. >> They should, okay, sure. >> Now they've got multiple shared responsibility models. Now you've got also the application development team. They're being asked to be the pivot point to actually execute, they got to secure the platform. They got to secure the containers, their run time. >> Workloads, yes. >> And then you got audit behind you is kind of the last line of defense. So things are shifting. Describe sort of the organizational dynamic that you see, not necessarily specific to Mercury Financial, or that would be cool, but generally in the industry. >> Oh, I would say, I could say this, that having Cloud, multitenancy Cloud or the super Cloud model where we could abstract our services our protection, the different levels of security tooling, being able to abstract and speak a common language where you could run in Azure, GCP or AWS, and still have a common language that you can interpret and leverage between all the tooling would be something I would love to see. >> That's Super Cloud >> A magical, that is that. >> That is a Cloud interpreter essentially. >> I think we use different words, but yes. >> A PAs layer, super PAs layer, sorry to take it too far. >> Yeah, like, I want to be able to abstract it and speak a language that would work in any of the- >> What does that do for you as a technology practitioner? >> Well, imagine if you had to speak three different languages with three different people, get lost in translation. If we could speak a common language across all the different platforms and all the different footprints, it would be easier to define our security posture. Where are we? Are we secure? You might say security groups in AWS, it might be, mean something else, but it's still a level of protection that surrounds the end point, right? Something that would abstract that level would be very fun. Very good for me. >> It's, you know, it's pretty easy to understand your use case for this. When you're talking about here we are, Mercury Financial, you have the most sensitive financial information about people, right? >> Right, absolutely. >> A data breach where all of the information about your customers getting out there on the dark web. Right? Heart attack time. >> Instantly. >> What are some things that people might not think about though, that are going on in your world? What would surprise someone who maybe isn't a security specialist in terms of the things that you're dealing with as far as threats are concerned? >> I'm going to leave that on you. >> Can you think of some examples of things that you could, you know, obviously generic examples. >> Right. >> Yes. >> I'm going to point to the number one and two most common ways that applications and businesses are getting owned right now. And that's misconfigurations on your web app or a vulnerable application or phishing. And those are both very important things, right? A lot of development teams, they want to get things to market as soon as possible. And maybe security's on the back foot. It's about building that culture and to, you know, being Cloud native helps you have a, you can provide different tool sets to your organization that helps you understand that posture and makes you help those business decisions. Are we in a good posture to go forward right now? That's a big question that I think most security organizations need to ask themselves and the need to hold other stakeholders accountable. >> So phishing and the concept of social engineering, still alive and well? >> Oh, goodness. >> Always. >> Everything starts with people. The human firewall has to be front of mind. Security can't be an afterthought or a bolt on, that's something that you think about, well, I guess if I have to meet our compliance, it doesn't work with us. >> Comes back to the culture that you're actually talking about before. >> 100%, yeah, cyber resiliency starts with cyber culture. >> Kevin Mandy has said it today. I, never underestimate the adversary. The adversary- >> Of course. >> Is highly capable, motivated, big ROI and it just keeps getting bigger. The more technology gets embedded into our lives. The more lucrative hacking becomes. >> And more attack vectors. We have more areas that we could be potentially penetrated. >> They have a lot of time. Those threat actors have a lot of time. >> They do have a lot of time, yeah. >> Right. >> Right and to your point, you're constantly on the swivel. Right, you don't have time. >> Right. >> No, we don't. >> So do your responsibilities touch on things like fraud detection as well? >> Yeah, oh, that- >> Is that a silly question? I'm thinking- >> Yeah, no, it really is, so- >> No, not at all. >> Or there isn't segregation between what we would think of as IT and the credit card transaction that fires up a red flag. >> Those are integrated. >> It's definitely important. And in any business, right? Is to, like I mentioned, I use this word a lot converge, right? It's converging that intel, that fraud intelligence and making it into a process where we're reducing the risk and the losses that the business is incurring. >> Yes. >> It's so important, right? That we build that culture within the fraud teams, the operational teams, the, you know really anybody who has a really large stake in whatever the business product is. And, you know, being Cloud native, bringing in the right partners, building that security culture. I mean, that's the biggest one. >> Yeah, we've flown. >> It's last and definitely not least, it is, the culture's where you need to be. >> Absolutely. >> You know, you guys, I'm sure, you know, work with a lot of different vendors, a lot of tools, or sometimes the tools are point tools, they're best to breed. CrowdStrike says it wants to be a generational company. >> Oh, yeah. >> It says this notion of an unstoppable breach is a myth. You guys can't live that way. You have to assume you're going to breach but can CrowdStrike be a generational company? >> I think they've proven themselves. They've been around over a decade now. it's 11 years. They just had their birthday yesterday, right? >> Yeah. >> Or anniversary, the company started? >> Yeah. 11 years, yeah. >> I absolutely, and I also agree to add it a little bit part, from the fraud part. I think CrowdStrike would be an integral piece of the overall solution that we have. It hits so many different aspects and looks at so many different potential attack vectors. I keep using that word, but I think integrating fraud in other parts and other functions of the business will start to see that they can leverage CrowdStrike. That there's tooling within CrowdStrike innovatively, like ahead of the game. And I always like that about CrowdStrike, being way ahead of the game and thinking in front of our adversaries. I think other departments will be like, what tools do you have, how can we use them? This is fantastic, this makes us feel better. We don't have to worry about that. We can focus in on what we're good at and build that best of breed solution. So fraud can focus on fraud and you can leverage the tooling and the infrastructure that we provide them together holistically to build a security program that's beyond reproach. >> Guys, we got to go, great perspectives. Always love having the practitioners on. >> Yeah, thank you. >> I really appreciate your time, thank you. >> Yeah, absolutely, always a pleasure. Thank you so much for your time. >> Anthony, Alex, Dave and Dave will be right back, right after this short break. You're watching theCUBE from Fal.Con 2022 from the ARIA in Las Vegas. >> Cheers my friend. >> Yeah, of course. (cheerful music)

(lively music) >> Welcome back everyone to theCUBE's live coverage in San Francisco for VMware Explorer 22 formerly VMworld, Dave 12 years we've been covering VMware's annual conference. Going next level explores bigger theme, Multi-cloud another inflection point for VMware. And again at the center of it is the partners Zia Yusuf is here senior vice president strategic ecosystem and industry solutions. You're the, you're, you got the keys to the kingdom for VMware, welcome to theCube. >> It's a pleasure, I mean, you guys are a legend here. This is my first time here. So, it's a pleasure and excited to chat with you. >> Well, great to have you, every single year, since 2010 we've always had great commentary and discussion and sometimes contentious discussion around the role of partners. Visa V, VMware's value proposition, VMware dominant and the enterprise data center, everyone knows that. Dominant and hybrid was first there, everyone knows that. Now going to the next level, the customer stay, they stay with VMware, they don't really leave. They still got a great loyal base but now the enterprise is going NextGen cloud native. The partners are energized with the conversations we're hearing is huge. There's changes of roles is clarity on value proposition. Monetization is hoppin'. It's great stuff, what's going on? You're new, but you have a view of this before. Take us through your what's going on in the partner network, what's the state of the union? >> Yeah, I think, thanks for the question. I think maybe just step back a second right, the word partners is a big word. It covers all kinds of things. VMware has had a rich history of partnerships you know, mostly technology related partnerships. So much of our products depend on other partners, OEM partners, and so on. We've also had a rich history of our channel. So, as you look at different channel partners as you look at going through different parts of the segment SMB and so on, in a cloud context, based on what's happening we needed to take an integrated ecosystem approach. That's the word I use, right. And for me it's, it's a little bit like a spider's web. Like no single strand in the web is that strong but when you put it together thoughtfully in a very deliberate way. That's what an integrated ecosystem strategy. And so we've got our VCP partners, longstanding history that machine continues. We've got our channel partners and OEM partners that machinery continues obviously Dell strategic partner, significant business. The parts of the puzzle that I've been focusing on is five other different pieces. So first of course, is our hyper scale partnerships long history with AWS, very successful history. We have GCVE with GCP. We announced, I think three, four months ago that GCP was joining our VMware cloud universal and a big announcement yesterday about Microsoft doing the same. And hopefully we extend that. So, as we work with this hyper scaler six or seven of these partners, it's a, as you can imagine kind of a multidimensional chess game, if you will a little bit competitive mostly cooperative and stuff, right. The GSI is very exciting piece of it. The essentials that Deloitte, Deloitte announced a new business unit on VMware, ACL did the same. That energy level has really gone up. You see it at the show here as well. We recognize that these significant SI's play a huge role in the decision making process with customers. And we want to enable them to build significant VMware businesses. It's a different game from that perspective. Last thing I'm point out is, industry and verticals. Right I mean, this is not being necessarily an area because of the layer of the stack we've been in. Obviously Telco is an end to end business unit for us. We have products, we have a go to market on Telco, public sector to some degree because you need all these three letter agencies and the security and compliance. But as you look at financial services as you look at retail, as you look at healthcare we need to be aware of the workload we need especially on modern apps, especially on the edge. So we kind of doubling down on some of our vertical capabilities. So, all of those things are connected as well, right. The SI to the hyper scale partners in a vertical context. >> What's the biggest change that you've seen? Because we've observed some partners are leaning out as they change their business. And VMware has got new partners coming in, leaning in. So you got mentioned, Dave mentioned Telco and you got new use cases with edge and multi-cloud so you know, some people kind of maybe age out or change their strategy, some double down the core partner network, and then new ones come in. What's been the biggest change, if you can look at that holistically? >> Yeah, it's a great question, right? Because it's so multidimensional and there is no such thing as a GSI global system because they build products. Sometimes they act as a reseller, they're a solution provider. Also they provide services. So as their business model changes, we have to adjust how we engage with them. We can't put them in nice clean buckets. And that's what I'm doing with my colleagues here is how do we really enable them? And one of the things, I mean, I've done this type of stuff, I was at SAP for many years. We need to figure out how do we make them successful? Not just, this is what VMware wants you to do. We need to understand their business model and how do we fit into that? 'Cause if they grow, then we grow with that. And that is honestly a little, it's a subtle point, but it's a little bit of a nuanced. >> Yeah, it's very nuanced, but you have to nail that. You got to overlay. >> 100% >> The strategy where the enablement is technically or product wise, economics and conflict. (John laughing) >> And profitably, if they're profitably is important to us it's not just their growth. >> So Zia, I want to test the premise on you, something, John and I have been working on this notion of super cloud. And we did an event earlier this month, but one of the aspects that's kind of nuance and futuristic is if I'm a, let's say a financial services company and I'm going through a digital transformation I would be looking strategically at what, say Amazon did taking it's internal IT and then pointing at the world. I would say, I have data. I have tools, I have software, I have expertise that's really unique and could be value add. And I would be thinking, how do I monetize that, create my own cloud. And I'm actually just going to throw it into a public cloud to do that. I've got mainframes running, I've got Oracle stuff on Prem. I'm not going to shift that stuff into the cloud and maybe some of it, but I've got transaction systems and proprietary data. And a lot of it is running on VMware and I've got cloud stuff too. I would be looking at, okay, how do I build my own cloud and put my data, my tooling, my software in front of a new ecosystem, my own ecosystem that I can you know monetize. Are you seeing- >> Without spending the CapEx. >> Yeah, without having to build data centers? Right, exactly. I want to take advantage of the gift that the hyper scalers are given. Are you seeing any activity bubbling up in that regard? >> It's a really, it's a really interesting question. And I think the terminology that we've used around cloud smart kind of goes into that. So let me take what you said. >> Okay please, yeah. >> And frame it in a slightly different way. You can standardize on public clouds and everybody's using the same thing. You're using the same services, and so on. Theoretically that could lose some of your differentiation. Right, I mean, especially for financial services companies that have built so much of their you know, trading test down to the milli, milli, millisecond and how do they do that, and so on. So, I think you have something there right. So, as they look at their technology and software strategy, yes there's cost reduction aspects of it. There's refactoring aspects of it that hygiene that needs to be done as Rughu talked about from this cloud chaos to cloud smart, if you will but then how do you differentiate on the business processes? How do you differentiate that then down into the workloads? And I think that's where to use an old term. It takes a village, right, you've got the system integrator that's providing this stuff. You've got other strategy firms like the BCGs and McKinseys of the world that have huge influence now. Then you've got technology players that are coming into that. And I think the cloud smart approach is to do exactly what you're saying. It's not just the refactoring, it's not just movement to the cloud. How do you retain your competitive edge from the processes the models, the thinking that you've built up over many years. So, I don't know if it's super cloud or what that means, but that at the end of the day, this is about business processes. At the end of the day, this is about having a competitive edge in the market and I think you could do it. >> It's industry cloud, right? >> It's, that's a good way to put it. >> Yeah. >> I think Industry cloud is a good way. >> Why is there security cloud, Why isn't there an insurance cloud? Why's there a FinTech cloud? So I mean if you look at Goldman Sachs capital one. >> Right. >> There, CapEx is handled by AWS. Snowflake built their entire business on AWS. Didn't spend the dime on CapEx. Well, they spent a lot of operating expense for that CapEx and the fees, but still they became successful. And then the rest is history. So, I think people are seeing this idea of I'll ride that back on the CapEx of the hyper scalers and then use the tooling from the partner network and what's available. To then, cobble together in an architectural engineered way, distributed computing way, a new way to do things. Okay, so if you believe that, which we do, then you say, oh, it's on the balance sheet. So, what we've been hearing from companies is like, "Hey it's going to be on the balance sheet", I better have an income statement impact on the top line. So, you start to see behavior change at the customers not IT powering the business and the back office and terminals and some app. >> Crosscutting. >> It's like, no, no, no this is a digital business. So, the integration of balance sheet income statement on the economics is driving a lot of the behavior at the customers. So we see customers thinking this way and it's like we've never seen this level of business model refactoring as well as partner vendor selection, product technology mix at the same time. >> And VMware. >> At this level. >> Need the connective tissue between the hyper scalers in the ecosystem and actually provide those cross cloud connections. >> Yeah. >> You know, to the extent there's a business case there, that's what we're trying to of squint through. Is it going to be hybrid with on-prem in one cloud or is there an advantage of going cross clouds beyond just avoiding lock in you know, to take advantage of global infrastructure? >> So and then the next question is the Tam then bigger which means the partners are better? >> Yeah right. >> Participate in that. >> Yeah, I think, and we look at economics of this, right? I mean, there's a huge emphasis on cost, right. Cost, and I completely get that. I think, as I've talked to customers both now that I'm here but before advising a range of companies the innovation process, the time to impact is equally important all right as you compete. There's no point in just getting your cost down. If you're then getting beaten up in the market and you're not able to differentiate with new digital services. And this is where call it super cloud, call it industry cloud. We need to connect up to the business processes and the business impact and not just in my view the cost infrastructure piece of it. >> Yeah. And that we can't do on our own, we're not an apps company. So we're, you're not SAP, we're not Oracle, but we need to work with those players to make sure that their workloads are optimized in the right cloud in the right configuration. And that is a job to be done as opposed to just let's take it to town. >> And there's clearly a technology business case, especially if we're working with companies like VMware who's going to help me you know, simplify. >> Right. >> My move to the multi-cloud but there's also a business and economic impact in that. Even if it's not, if it could be simple as if I partner with Microsoft I'm going to do more business right if I'm one of these industry clouds. So I see that as another potential tailwind, it's really, it's like when Dreesen says all your companies are software companies, to me all companies are cloud companies, now increasingly. >> Look the difference between cloud and apps and then stuff, I mean like. >> Yeah, it's all. >> It's like you know there's used to be infrastructure and then apps company and so on. We need to deliver with our ecosystem partners and integrated solution and solution with a big S not just the technology solution but the broader, I mean look at the change management. >> Yeah, yeah. >> We talked about culture, I mean, if you don't get that piece right and the change management piece. >> Everything, yeah. >> You know the rest of it is history. >> Well and it's got to be delivered as a service, >> It has to be. >> Which is huge implications as to how you deal with change management. >> And this goes back to my kind of first comment is I really try and think of this by architecting the ecosystem. I don't like the word alliances. Right I mean, let's say kind of a one to one relationship. You know, let's do an agreement, let's go have dinner, but architecting the ecosystem the spiders web, who are the different players how can we compliment each other? And if it, Deloitte and a Microsoft want to do amazing business together related to VMware technology I want to encourage that. And so those third party Connections. >> You guys your contextualizing the ecosystem, basically. And I think from a customers standpoint that's a benefit to them, in my opinion in fact, Dave, remember at our supercloud.world event URL supercloud.world is the plug for the site. They can check it out. One of the comments from the cloudarati panel was we had a title this session called the innovators dilemma you know question mark you know . >> Best book ever written. >> Yeah, yeah. And so the, one of the panels said, it shouldn't be, we should change it to the integrators dilemma because what's happening is that integration is now standard table stakes and, but integrating the right things now matters, right? So, integration for integration sake isn't necessarily the end game anymore. >> And this is where. >> And this kind of where you're getting at with the spider's web is that integrating properly is a solution mindset. >> And look, I'm integrating also, you know have to bring in data from that perspective. Right, at the end of the day data being the new oil, if you will, the integration allows that data to flow to the right place at the right time to make the right decision. Now, we are not doing all of those pieces but we are certainly enabling that. And as you especially start looking at what we can do on the edge and what we can do in a retail store and a factory and so on those kinds of things come together. >> Okay, Zia take some time. We got a couple minutes left, only two minutes left, I want you to get some commentary directly to the audience around what specifically you're doubling down on. That's new that you're investing in on the partner network or your partner strategy. What is a steady state that's being nurtured and farmed or whatever word you want to use, but here's our core thing. Here's the area of improvement we're going to be in you know, cranking the handle on take us through that. >> Sure. >> I know you got OAM, got telco, got new things going on. >> Yeah so, maybe a couple of things right. >> lay it all out. >> First of all it has to be linked to VMware strategy. So as we transition on this journey to subscription saas ARR, we need to bring our ecosystem along to do that. That has business model implications that has implications on how we engage with them, how we define success how we value things. So that's an important journey. Secondly, is we need to do a better job of enabling our partners. Right, I mean, we have our partner connected. We do a pretty good job on the channel side. We need to do a better job on the GSIs is really understanding their business model, how they're engaging with their customers and provide them the technology the support, the financial resources, so that they can be successful. That's very important. Third is, to connect the dots on the ecosystem, right? I mean it's a, I've spent a lot of time in this event as well in joint meetings between system integrators and hyper scalers with our technology colleagues on Intel or NetApp or AMD. And these are companies that we have a rich history with. We're trying to connect, because that's how customers look at it. So, connecting the dots between the ecosystem super important to us, and then look, there's a change management journey within VMware. We also need to understand how we can engage with partners in a more productive, effective way. How do we scale this up? I believe, I think our leadership in Raghu and Sumit we are not going to succeed unless we have a profitable, engaged, passionate ecosystem around. >> Yeah I mean, they got to make money. They got to. >> Exactly. >> Be successful, have successful customers, their end customers your customers. Well, all good, question of where you're investing the most right now. If you had to put a kind of the pie chart together, I mean some of it's steady state like it's a machine, some of it's new like Telco for instance I mean here's. >> I think again, rich history on the channel side, we continue to invest there. Very valuable to go do that. I think some of these newer areas around the system integrators, especially the large ones, the Whipple's the HCLs, Deloittes essentials of the world, very important. The hyper scaler relationships directly leads into ARR. You saw the VMC cloud Universal will continue. >> We have Google on great props from Google. >> Yeah, We love it you guys. >> Yeah, and so look, I think we are not multi-cloud unless we go do this. Right I mean, Raghuram made a joke about this. We were single cloud and now we're multi-cloud, we want our customers to be able to procure these integrated solutions through VMware and our hyper scaler partners will continue to do that's when multi-cloud really become. And so the GTM motion, the discounting the commission structure all of that machinery is an important radio for me. >> Zia thank you so much for coming on theCube. I know you've been super busy. You got to go out and hit all the partners say hello, compressing you know, got to hit the pavement, say hello to everyone. >> It's been fantastic, the partners have too many, too many parties and so. (Interviewers laughing) But that's a fun part of my job, but appreciate your time. >> You got good stamina. >> Thanks Zia. >> So you got to have that in this game. Not about the faint of heart here at VMware. Zia thank you for coming on. >> Of course. >> This is the cube coverage, back after lunch. After the short break day two of three days of live coverage here in Moscone West on the street floor level of the event I'm John Furrier with Dave Alante. We'll be right back. (lively music)

[digital Music] >> Okay, welcome back to "theCUBE," Supercloud 22. I'm John Furrier, host of "theCUBE." We got a very special distinguished CUBE alumni here, Rajiv Ramaswami, CEO of Nutanix. Great to see you. Thanks for coming by the show. >> Good to be here, John. >> We've had many conversations in the past about what you guys have done. Again, the perfect storm is coming, innovation. You guys are in an interesting position and the Supercloud kind of points this out. We've been discussing about how multi-cloud is coming. Everyone has multiple clouds, but there's real structural change happening right now in customers. Now there's been change that's happened, cloud computing, cloud operations, developers are doing great, but now something magical's happening in the industry. We wanted to get your thoughts on that, that's called Supercloud. >> Indeed. >> How do you see this shift? I mean, devs are doing great. Ops and security are trying to get cloud native. What's happening in your opinion? >> Yeah, in fact, we've been talking about something very, very similar. I like the term supercloud. We've been calling it hybrid multicloud essentially, but the point being, companies are running their applications and managing their data. This is lifeblood for them. And where do they sit? Of course, some of these will sit in the public cloud. Some of these are going to sit inside their data centers and some of these applications increasingly are going to run in edges. And now what most companies struggle with is every cloud is different, their on-prem is different, their edge is different and they then have a scarcity of staff. Operating models are different. Security is different. Everything about it is different. So to your point, people are using multiple clouds and multiple locations. But you need to think about cloud as an operating model and what the supercloud or hyper multicloud delivers is really a consistent model, consistent operating model. One way for IT teams to operate across all of these environments and deliver an agile infrastructure as a service model to their developers. So that from a company's managed point of view, they can run their stuff wherever they want to, completely with consistency, and the IT teams can help support that easily. >> You know, it's interesting. You see a lot of transformation, certainly from customers, they were paying a lot of operating costs for IT. Now CapEx is covered by, I mean, CapEx now is covered by the cloud, so it's OpEx. They're getting core competencies and they're becoming very fluent in cloud technologies. And at the same time the vendors are saying, "Hey, you know, buy our stuff." And so you have the change over, how people relate to each other, vendors and customers, where there's a shared model where, okay, you got use cases for the cloud and use cases on-premise, both CapEx, both technology. You mentioned that operating model, Where's the gap? 'Cause nobody wants complexity, and you know, the enterprise, people love to add, solve complexity with more complexity. >> That's exactly the problem. You just hit the nail on the head, which is enterprise software tends to be very complex. And fundamentally complexity has been a friend for vendors, but the point being, it's not a friend for a company that's trying to manage their IT infrastructure. It's an an enemy because complexity means you need to train your staff, you need very specialized teams, and guess what? Talent is perhaps the most scarce thing out there, right? People talk about, you know, in IT, they always talk about people, process, technology. There's plenty of technology out there, but right now there's a big scarcity of people, and I think that talent is a major issue. And not only that, you know, it's not that we have as many specialized people who know storage, who know compute, who know networking. Instead, what you're getting is a bunch of new college grads coming in, who have generalized skill sets, who are used to having a consumer like experience with their experience with software and applications, and they want to see that from their enterprise software vendors. >> You know, it's just so you mentioned that when the hyper converged, we saw that movie that was bringing things together. Now you're seeing the commoditization of compute storage and networking, but yet the advancement of higher level services and things like Kubernetes for orchestration, that's an operating opportunity for people to get more orchestration, but that's a trade off. So we're seeing a new trend in the supercloud where it's not all Kubernetes all the time. It's not all AWS all the time. It's the new architecture, where there's trade offs. How do you see some of these key trade offs? I know you talked to a lot of your customers, they're kind of bringing things together, putting things together, kind of a day zero mentality. What are some of those key trade offs and architectural decision points? >> So there's a couple of points there, I think. First is that most customers are on a journey of thoughts and their journey is, well, they want to have a modern infrastructure. Many of them have on-prem footprints, and they're looking to modernize that infrastructure. They're looking to adopt cloud operating models. They're looking to figure out how they can extend and leverage these public clouds appropriately. The problem is when they start doing this, they find that everything is different. Every little piece, every cloud is different, their on-prem is different, and this results in a lot of complexity. In some ways, we at Nutanix solved this problem within data centers by converging separate silos of high computer storage and network. That's what we did with HCI. And now this notion of supercloud is just simply about converging different clouds and different data. >> Kind of the same thing. >> And on-prem and edges, right? Trying to bring all of these together rather than having separate teams, separate processes, separate technologies for every one of these, try to create consistency, and it makes life a lot simpler and easier. >> Yeah, I wanted to connect those dots because I think this is kind of interesting with the supercloud was, you get good at something in one cloud, then you bring that best practice and figure out how to make that work across edge and on-premise, which is, I mean, basically cloud operations. >> Exactly. It's cloud operations, which is why we say it's a cloud is an operating model. It's a way you operate your environment, but that environment could be anywhere. You're not restricted to it being in the public cloud. It's in your data center, that's in the edges. >> Okay, so when I hear about substrates, abstraction layers, I think two things, innovation cause you extract away complexity, then I also think about from the customer's perspective, maybe, lock-in. >> Yes. >> Whoa, oh, promises, promises. Lock in is a fear and ops teams and security teams, they know the downside of lock-in. >> Yes. >> Choice is obviously important. Devs don't care. I mean, like, whatever runs the software, go faster, but ops and security teams, they want choice, but they want functionality. So, what's that trade off? Talk about this lock-in dynamic, and how to get around. >> Yeah. >> And I think that's been some of the fundamental tenants of what we do. I mean, of course, people don't like lock-in, but they also want simplicity. And we provide both. Our philosophy is we want to make things as simple as possible. And that's one of the big differentiators that we have compared to other players. Our whole mission inside the company is to make things simple. But at the same time, we also want to provide customers with that flexibility and every layer in the stack, you don't want to lock to your point. So, if at the very bottom hardware, choice of hardware. Choice of hardware could be any of the vendors you work with or public cloud, Bare Metal. When you look at hypervisor, lots of choices. You got VMware, you got our own Ahv, which is KBM-based open source hypervisor, no lock-in there, provide complete flexibility. Then we have a storage stack, a distributor storage stack, which we provide. And then of course layers about that. Kubernetes, pick your Kubernetes, runtime of choice. Pick your Kubernetes, orchestrator and management of choice. So our whole goal is to provide that flexibility at every layer in the stack, allowing the customer to make the choice. They can decide how much they want to go with the full stack or how much they want to go piecemeal it, and there's a trade off there. And they get more flexibility, but at the cost of a little bit more complexity, and that, I think, is the trade off that each customer has to weigh. >> Okay, you guys have been transforming for many, many years. We've been covering on SiliconANGLE and theCUBE to software. >> Yes. >> I know you have hardware as well, but also software services. And you've been on the cloud bandwagon years ago, and now you made a lot of progress. What's the current strategy for you guys? How do you fit in? 'Cause public cloud has great use cases, great examples of success there, but that's not the only game in town. You've got on-premise and edge. What are you guys doing? What specifically are customers leaning on you for? How are you providing that value? What's the innovation strategy? >> Very simply, we provide a cloud software platform today. We don't actually sell anymore hardware. They're not on our books anymore. We're a pure software company. So we sell a cloud soft platform on top of which our customers can run all their applications, including the most mission critical applications. And they can use our platform wherever, to your point, on the supercloud. I keep coming back to that. We started out with our on-prem genes. That's where we started. We've extended that to Azure and AWS. And we are extending, of course, we've always been very strong when it came to the edge and extending that out to the edge. And so today we have a cloud platform that allows our customers to run these apps, whatever the apps may be, and manage all their data because we provide structured and unstructured data, blocks, files, objects, are all part of the platform. And we provide that in a consistent way across all of these locations, and we deliver the cloud operating model. >> So on the hardware thing, you guys don't have hardware anymore. >> We don't sell hardware anymore. We work with a whole range of hardware partners, HP, Dell, Supermicro, name it, Lenovo. >> Okay, so if I'm like a Telco and I want to build a data center at my tower, which could be only a few boxes, who do I buy that from? >> So you buy the software from us and you can buy the hardware from your choice of hardware partners. >> So yeah, whoever's selling the servers at that point. >> Yeah. >> Okay, so you send on the server. >> Yeah, we send on the server. >> Yeah, sound's good. So no hardware, so back to software that could transfer. How's that going, good? >> It's gone very well because, you know, we made two transformations. One is of course we were selling appliances when we started out, and then we started selling software, and now it's all fully subscription. So we're 100% subscription company. So our customers are buying subscriptions. They have the flexibility to get whatever duration they want. Again, to your philosophy, there's no lock-in. There is no long term lock-in here. We are happy if a customer chooses us for a year versus three years, whatever they like. >> I know that you've been on the road with customers this summer. It's been great to get out and see people in person. What are you learning? What are they viewing? What's their new Instagram picture of Nutanix? How do they see you? And how do you want them to see you? >> What they've seen us in the past has been, we created this whole category of HCI, Hyperconverged Infrastructure. They see us as a leader there and they see us as running some of their applications, not necessarily all their applications, especially at the very big customers. In the smaller customers, they run everything on us, but in the bigger customers, they run some workload, some applications on us. And now what they see is that we are now, if taking them on the journey, not only to run all their applications, whatever, they may be, including the most mission critical database workloads or analytics workloads on our platform, but also help them extend that journey into the public cloud. And so that's the journey we are on, modernized infrastructure. And this is what most of our customers are on. Modernizing the infrastructure, which we help and then creating a cloud operating model, and making that available everywhere. >> Yeah, and I think one, that's a great, and again, that's a great segue to supercloud, which I want to get your thoughts on because AWS, for example, spent all that CapEx, they're called the hyperscaler. They got H in there and that's a hyperscale in there. And now you can leverage that CapEx by bringing Nutanix in, you're a hyperscale-like solution on-premise and edge. So you take advantage of both. >> Absolutely. >> The success. >> Exactly. >> And a trajectory of cloud, so your customers, if I get this right, have all the economies of scale of cloud, plus the benefits of the HCI software kind of vibe. >> Absolutely. And I'll give you some examples how this plays out in the real world based on all my travels here. >> Yeah, please do. So we just put out a case study on a customer called FSP. They're a betting company, online betting company based out of the UK. And they run on our platform on-prem, but what they saw was they had to expand their operations to Asia and they went to Taiwan. And the problem for them was, they were told they had to get in business in Taiwan within a matter of a month, and they didn't know how to do it. And then they realized that they could just take the exact same software that they were running on our platform, and run it in an AWS region sitting in Taiwan. And they were up in business in less than a month, and they had now operations ready to go in Asia. I mean, that's a compelling business value. >> That's agile, that's agile. >> Agile. >> That's agile and a great... >> Versus the alternative would be weeks, months. >> Months, first of all, I mean, just think about, they have to open a data center, which probably takes them, they have to buy the hardware, which, you know, with supply chain deliveries, >> Supply chain. and God knows how long that takes. >> Oh God, yeah. >> So compared to all that here, they were up and running within a matter of a month. It's a, just one example of a very compelling value proposition. >> So you feel good about where you guys are right now relative to these big waves coming? >> Yeah, I think so. Well, I mean, you know, there's a lot of big waves coming and. >> What are the biggest ones that you see? >> Well, I mean, I think there's clearly one of the big ones, of course, out there is Broadcom buying VMware or potentially buying VMware and great company. I used to work there for many years and I have a lot of respect for what VMware has done for the industry in terms of virtualization of servers and creating their entire portfolio. >> Is it true you're hiring a lot of VMware folks? >> Yes, I mean a lot of them coming over now in anticipation, we've been hiring our fair share, but they're going other places too. >> A lot of VMware alumni at Nutanix now. >> Yes, there are certainly, we have our share of VMware alumni. We also have a share of alumni from others. >> We call the V mafia, by the way. (laughs) >> I dunno about the V mafia, but. But it's a great company, but I think right now a lot of customers are wondering what's going to happen, and therefore, they are looking at potentially what are the other alternatives? And we are very much front and center in that discussions. >> Well, Dave Alante and I, and the team have been very bullish on on-premise cloud operations. You guys are doing there. How would you describe the supercloud concept to a customer when they say, "Hey, what's the supercloud? "It's becoming a thing. "How would you describe what it is and the benefits?" >> Yeah, and I think the first thing is to tell them, what problem are you looking to solve? And the problem for them is, they have applications everywhere. They have data everywhere. How do their teams run and deal with all of this? And what they find is the way they're doing it today is different operating platform for every one of these. If you're on Amazon, it's one platform. If you're an Azure, it's another. If you're on-prim, it's a third. If you want to go to the edge, probably fourth, and it's a messy, complex thing for their IT teams. What a supercloud does is essentially unify all of these into a consistent operating model. You get a cloud operating model, you get the agility and the benefits, but with one way of handling your compute storage network needs, one way of handling your security policies, and security constructs, and giving you that, so such a dramatic simplification on the one side, and it's a dramatic enabler because it now enables you to run these applications wherever you want completely free. >> Yeah. It really bridges the cloud native. It kind of the interplay on the cloud between SAS and IAS, solves a lot of problems, highly integrated, that takes that model to the complexity of multiple environments. >> Exactly. >> That's a super cool environment. >> (John speaks over Rajiv) Across any environment, wherever. It's changing this thing from cloud being associated with the public cloud to cloud being available everywhere in a consistent way. >> And that's essentially the goodness of cloud, going everywhere. >> Yeah. >> Yeah, but that extension is what you call a supercloud. >> Rajiv, thank you so much for your time. I know you're super valuable, and you got a company to run. One final question for you. The edge is exploding. >> Yes. >> It's super dynamic. We kind of all know it's there. The industrial edge. You got the IOT edge and just the edge in general. On-premise, I think, is hybrid, it's the steady state, looking good. Everything's good. It's getting better, of course, things with cloud native and all that good stuff. What's your view of the edge? It's super dynamic, a lot of shifting, OT, IT, that's actually transformed. >> Yes, absolutely. >> Huge industrial thing. Amazon is buying, you know, industrial robots now. >> Yes. >> Space is around the corner, a lot of industrial advance with machine learning and the software side of things, so the edge is exploding. >> Yeah, you know, and I think one of the interesting things about that exploding edge is that it tends to be both compute and data heavy. It's not this notion of very thin edges. Yes, you've got thin edges too, of course, which may just be sensors on the one hand, but you're seeing an increased need for compute and storage at the edges, because a lot of these are crunching, crunching applications that require a crunch and generate a lot of data, crunch a lot of data. There's latency requirements that require you and there's even people deploying GPUs at the edges for image recognition and so forth, right? So this is. >> The edge is the data center now. >> Exactly. Think of the edge starting to look at the edge of the mini data center, but one that needs to be highly automated. You're not going to be able to put people at every one of these locations. You've got to be able to do all your services, lifecycle management, everything completely remove. >> Self-healing, all this good stuffs. >> Exactly. It has to be completely automated and self-healing and upgradeable and you know, life cycle managed from the cloud, so to speak. And so there's going to be this interlinkage between the edge and the cloud, and you're going to actually, essentially what you need is a cloud managed edge. >> Yeah, and this is where the super cloud extends, where you can extend the value of what you're building to these dynamically new emerging, and it's just the beginning. There'll be more. >> Oh, there's a ton of new applications emerging there. And I think that's going to be, I mean, there's people out there who code that half of data is going to be generated at the edge in a couple of years. >> Well, Rajiv, I am excited that you can bring the depth of technical architectural knowledge to the table on supercloud, as well as run a company. Congratulations on your success, and thanks for sharing with us and being part of our community. >> No, thank you, John, for having me on your show. >> Okay. Supercloud 22, we're continuing to open up the conversation. There is structural change happening. We're going to watch it. We're going to make it an open conversation. We're not going to make a decision. We're going to just let everyone discuss it and see how it evolves and on the best in the business discussing it, and we're going to keep it going. Thanks for watching. (digital music)

>>Hi everybody. This is Dave Volante. Welcome to this cube conversation where we're going to go back in time a little bit and explore the early days of Kubernetes. Talk about how it formed the improbable events, perhaps that led to it. And maybe how customers are taking advantage of containers and container orchestration today, and maybe where the industry is going. Matt Provo is here. He's the founder and CEO of storm forge and Chandler Huntington hoes. Hoisington is the general manager of EKS edge and hybrid AWS guys. Thanks for coming on. Good to see you. Thanks for having me. Thanks. So, Jenny, you were the vice president of engineering at miso sphere. Is that, is that correct? >>Well, uh, vice-president engineering basis, fear and then I ran product and engineering for DTQ masons. >>Yeah. Okay. Okay. So you were there in the early days of, of container orchestration and Matt, you, you were working at a S a S a Docker swarm shop, right? Yep. Okay. So I mean, a lot of people were, you know, using your platform was pretty novel at the time. Uh, it was, it was more sophisticated than what was happening with, with Kubernetes. Take us back. What was it like then? Did you guys, I mean, everybody was coming out. I remember there was, I think there was one Docker con and everybody was coming, the Kubernetes was announced, and then you guys were there, doc Docker swarm was, was announced and there were probably three or four other startups doing kind of container orchestration. And what, what were those days like? Yeah. >>Yeah. I wasn't actually atmosphere for those days, but I know them well, I know the story as well. Um, uh, I came right as we started to pivot towards Kubernetes there, but, um, it's a really interesting story. I mean, obviously they did a documentary on it and, uh, you know, people can watch that. It's pretty good. But, um, I think that, from my perspective, it was, it was really interesting how this happened. You had basically, uh, con you had this advent of containers coming out, right? So, so there's new novel technology and Solomon, and these folks started saying, Hey, you know, wait a second, wait if I put a UX around these couple of Linux features that got launched a couple of years ago, what does that look like? Oh, this is pretty cool. Um, so you have containers starting to crop up. And at the same time you had folks like ThoughtWorks and other kind of thought leaders in the space, uh, starting to talk about microservices and saying, Hey, monoliths are bad and you should break up these monoliths into smaller pieces. >>And any Greenfield application should be broken up into individuals, scalable units that a team can can own by themselves, and they can scale independent of each other. And you can write tests against them independently of other components. And you should break up these big, big mandalas. And now we are kind of going back to model this, but that's for another day. Um, so, so you had microservices coming out and then you also had containers coming out, same time. So there was like, oh, we need to put these microservices in something perfect. We'll put them in containers. And so at that point, you don't really, before that moment, you didn't really need container orchestration. You could just run a workload in a container and be done with it, right? You didn't need, you don't need Kubernetes to run Docker. Um, but all of a sudden you had tons and tons of containers and you had to manage these in some way. >>And so that's where container orchestration came, came from. And, and Ben Heineman, the founder of Mesa was actually helping schedule spark at the time at Berkeley. Um, and that was one of the first workloads with spark for Macy's. And then his friends at Twitter said, Hey, come over, can you help us do this with containers at Twitter? He said, okay. So when it helped them do it with containers at Twitter, and that's kinda how that branch of the container wars was started. And, um, you know, it was really, really great technology and it actually is still in production in a lot of shops today. Um, uh, more and more people are moving towards Kubernetes and Mesa sphere saw that trend. And at the end of the day, Mesa sphere was less concerned about, even though they named the company Mesa sphere, they were less concerned about helping customers with Mesa specifically. They really want to help customers with these distributed problems. And so it didn't make sense to, to just do Mesa. So they would took on Kubernetes as well. And I hope >>I don't do that. I remember, uh, my, my co-founder John furrier introduced me to Jerry Chen way back when Jerry is his first, uh, uh, VC investment with Greylock was Docker. And we were talking in these very, obviously very excited about it. And, and his Chandler was just saying, it said Solomon and the team simplified, you know, containers, you know, simple and brilliant. All right. So you guys saw the opportunity where you were Docker swarm shop. Why? Because you needed, you know, more sophisticated capabilities. Yeah. But then you, you switched why the switch, what was happening? What was the mindset back then? We ran >>And into some scale challenges in kind of operationalize or, or productizing our kind of our core machine learning. And, you know, we, we, we saw kind of the, the challenges, luckily a bit ahead of our time. And, um, we happen to have someone on the team that was also kind of moonlighting, uh, as one of the, the original core contributors to Kubernetes. And so as this sort of shift was taking place, um, we, we S we saw the flexibility, uh, of what was becoming Kubernetes. Um, and, uh, I'll never forget. I left on a Friday and came back on a Monday and we had lifted and shifted, uh, to Kubernetes. Uh, the challenge was, um, you know, you, at that time, you, you didn't have what you have today through EKS. And, uh, those kinds of services were, um, just getting that first cluster up and running was, was super, super difficult, even in a small environment. >>And so I remember we, you know, we, we finally got it up and running and it was like, nobody touch it, don't do anything. Uh, but obviously that doesn't, that doesn't scale either. And so that's really, you know, being kind of a data science focused shop at storm forge from the very beginning. And that's where our core IP is. Uh, our, our team looked at that problem. And then we looked at, okay, there are a bunch of parameters and ways that I can tune this application. And, uh, why are the configurations set the way that they are? And, you know, uh, is there room to explore? And that's really where, unfortunately, >>Because Mesa said much greater enterprise capabilities as the Docker swarm, at least they were heading in that direction, but you still saw that Kubernetes was, was attractive because even though it didn't have all the security features and enterprise features, because it was just so simple. I remember Jen Goldberg who was at Google at the time saying, no, we were focused on keeping it simple and we're going from mass adoption, but does that kind of what you said? >>Yeah. And we made a bet, honestly. Uh, we saw that the, uh, you know, the growing community was really starting to, you know, we had a little bit of an inside view because we had, we had someone that was very much in the, in the original part, but you also saw the, the tool chain itself start to, uh, start to come into place right. A little bit. And it's still hardening now, but, um, yeah, we, as any, uh, as any startup does, we, we made a pivot and we made a bet and, uh, this, this one paid off >>Well, it's interesting because, you know, we said at the time, I mean, you had, obviously Amazon invented the modern cloud. You know, Microsoft has the advantage of has got this huge software stays, Hey, just now run it into the cloud. Okay, great. So they had their entry point. Google didn't have an entry point. This is kind of a hail Mary against Amazon. And, and I, I wrote a piece, you know, the improbable, Verizon, who Kubernetes to become the O S you know, the cloud, but, but I asked, did it make sense for Google to do that? And it never made any money off of it, but I would argue they, they were kind of, they'd be irrelevant if they didn't have, they hadn't done that yet, but it didn't really hurt. It certainly didn't hurt Amazon EKS. And you do containers and your customers you've embraced it. Right. I mean, I, I don't know what it was like early days. I remember I've have talked to Amazon people about this. It's like, okay, we saw it and then talk to customers, what are they doing? Right. That's kind of what the mindset is, right? Yeah. >>That's, I, I, you know, I've, I've been at Amazon a couple of years now, and you hear the stories of all we're customer obsessed. We listened to our customers like, okay, okay. We have our company values, too. You get told them. And when you're, uh, when you get first hired in the first day, and you never really think about them again, but Amazon, that really is preached every day. It really is. Um, uh, and that we really do listen to our customers. So when customers start asking for communities, we said, okay, when we built it for them. So, I mean, it's, it's really that simple. Um, and, and we also, it's not as simple as just building them a Kubernetes service. Amazon has a big commitment now to start, you know, getting involved more in the community and working with folks like storm forage and, and really listening to customers and what they want. And they want us working with folks like storm florigen and that, and that's why we're doing things like this. So, well, >>It's interesting, because of course, everybody looks at the ecosystem, says, oh, Amazon's going to kill the ecosystem. And then we saw an article the other day in, um, I think it was CRN, did an article, great job by Amazon PR, but talk about snowflake and Amazon's relationship. And I've said many times snowflake probably drives more than any other ISV out there. And so, yeah, maybe the Redshift guys might not love snowflake, but Amazon in general, you know, they're doing great three things. And I remember Andy Jassy said to me, one time, look, we love the ecosystem. We need the ecosystem. They have to innovate too. If they don't, you know, keep pace, you know, they're going to be in trouble. So that's actually a healthy kind of a dynamic, I mean, as an ecosystem partner, how do you, >>Well, I'll go back to one thing without the work that Google did to open source Kubernetes, a storm forge wouldn't exist, but without the effort that AWS and, and EKS in particular, um, provides and opens up for, for developers to, to innovate and to continue, continue kind of operationalizing the shift to Kubernetes, um, you know, we wouldn't have nearly the opportunity that we do to actually listen to them as well, listen to the users and be able to say, w w w what do you want, right. Our entire reason for existence comes from asking users, like, how painful is this process? Uh, like how much confidence do you have in the, you know, out of the box, defaults that ship with your, you know, with your database or whatever it is. And, uh, and, and how much do you love, uh, manually tuning your application? >>And, and, uh, obviously nobody's said, I love that. And so I think as that ecosystem comes together and continues expanding, um, it's just, it opens up a huge opportunity, uh, not only for existing, you know, EKS and, uh, AWS users to continue innovating, but for companies like storm forge, to be able to provide that opportunity for them as well. And, and that's pretty powerful. So I think without a lot of the moves they've made, um, you know, th the door wouldn't be nearly as open for companies like, who are, you know, growing quickly, but are smaller to be able to, you know, to exist. >>Well, and I was saying earlier that, that you've, you're in, I wrote about this, you're going to get better capabilities. You're clearly seeing that cluster management we've talked about better, better automation, security, the whole shift left movement. Um, so obviously there's a lot of momentum right now for Kubernetes. When you think about bare metal servers and storage, and then you had VM virtualization, VMware really, and then containers, and then Kubernetes as another abstraction, I would expect we're not at the end of the road here. Uh, what's next? Is there another abstraction layer that you would think is coming? Yeah, >>I mean, w for awhile, it looked like, and I remember even with our like board members and some of our investors said, well, you know, well, what about serverless? And, you know, what's the next Kubernetes and nothing, we, as much as I love Kubernetes, um, which I do, and we do, um, nothing about what we particularly do. We are purpose built for Kubernetes, but from a core kind of machine learning and problem solving standpoint, um, we could apply this elsewhere, uh, if we went that direction and so time will tell what will be next, then there will be something, uh, you know, that will end up, you know, expanding beyond Kubernetes at some point. Um, but, you know, I think, um, without knowing what that is, you know, our job is to, to, to serve our, you know, to serve our customers and serve our users in the way that they are asking for that. >>Well, serverless obviously is exploding when you look again, and we tucked the ETR survey data, when you look at, at the services within Amazon and other cloud providers, you know, the functions off, off the charts. Uh, so that's kind of an interesting and notable now, of course, you've got Chandler, you've got edge in your title. You've got hybrid in, in your title. So, you know, this notion of the cloud expanding, it's not just a set of remote services, just only in the public cloud. Now it's, it's coming to on premises. You actually got Andy, Jesse, my head space. He said, one time we just look at it. The data centers is another edge location. Right. Okay. That's a way to look at it and then you've got edge. Um, so that cloud is expanding, isn't it? The definition of cloud is, is, is evolving. >>Yeah, that's right. I mean, customers one-on-one run workloads in lots of places. Um, and that's why we have things like, you know, local zones and wavelengths and outposts and EKS anywhere, um, EKS, distro, and obviously probably lots more things to come. And there's, I always think of like, Amazon's Kubernetes strategy on a manageability scale. We're on one far end of the spectrum, you have EKS distro, which is just a collection of the core Kubernetes packages. And you could, you could take those and stand them up yourself in a broom closet, in a, in a retail shop. And then on the other far in the spectrum, you have EKS far gate where you can just give us your container and we'll handle everything for you. Um, and then we kind of tried to solve everything in between for your data center and for the cloud. And so you can, you can really ask Amazon, I want you to manage my control plane. I want you to manage this much of my worker nodes, et cetera. And oh, I actually want help on prem. And so we're just trying to listen to customers and solve their problems where they're asking us to solve them. Cut, >>Go ahead. No, I would just add that in a more vertically focused, uh, kind of orientation for us. Like we, we believe that op you know, optimization capabilities should transcend the location itself. And, and, and so whether that's part public part, private cloud, you know, that's what I love part of what I love about EKS anywhere. Uh, it, you know, you shouldn't, you should still be able to achieve optimal results that connect to your business objectives, uh, wherever those workloads, uh, are, are living >>Well, don't wince. So John and I coined this term called Supercloud and people laugh about it, but it's different. It's, it's, you know, people talk about multi-cloud, but that was just really kind of vendor diversity. Right? I got to running here, I'm running their money anywhere. Uh, but, but individually, and so Supercloud is this concept of this abstraction layer that floats wherever you are, whether it's on prem, across clouds, and you're taking advantage of those native primitives, um, and then hiding that underlying complexity. And that's what, w re-invent the ecosystem was so excited and they didn't call it super cloud. We, we, we called it that, but they're clearly thinking differently about the value that they can add on top of Goldman Sachs. Right. That to me is an example of a Supercloud they're taking their on-prem data and their, their, their software tooling connecting it to AWS. They're running it on AWS, but they're, they're abstracting that complexity. And I think you're going to see a lot, a lot more of that. >>Yeah. So Kubernetes itself, in many cases is being abstracted away. Yeah. There's a disability of a disappearing act for Kubernetes. And I don't mean that in a, you know, in an, a, from an adoption standpoint, but, uh, you know, Kubernetes itself is increasingly being abstracted away, which I think is, is actually super interesting. Yeah. >>Um, communities doesn't really do anything for a company. Like we run Kubernetes, like, how does that help your bottom line? That at the end of the day, like companies don't care that they're running Kubernetes, they're trying to solve a problem, which is the, I need to be able to deploy my applications. I need to be able to scale them easily. I need to be able to update them easily. And those are the things they're trying to solve. So if you can give them some other way to do that, I'm sure you know, that that's what they want. It's not like, uh, you know, uh, a big bank is making more money because they're running Kubernetes. That's not, that's not the current, >>It gets subsumed. It's just become invisible. Right. Exactly. You guys back to the office yet. What's, uh, what's the situation, >>You know, I, I work for my house and I, you know, we go into the office a couple of times a week, so it's, it's, uh, yeah, it's, it's, it's a crazy time. It's a crazy time to be managing and hiring. And, um, you know, it's, it's, it's, it's definitely a challenge, but there's a lot of benefits of working home. I got two young kids, so I get to see them, uh, grow up a little bit more working, working out of my house. So it's >>Nice also. >>So we're in, even as a smaller startup, we're in 26, 27 states, uh, Canada, Germany, we've got a little bit of presence in Japan, so we're very much distributed. Um, we, uh, have not gone back and I'm not sure we will >>Permanently remote potentially. >>Yeah. I mean, w we made a, uh, pretty like for us, the timing of our series B funding, which was where we started hiring a lot, uh, was just before COVID started really picking up. So we, you know, thankfully made a, a pretty good strategic decision to say, we're going to go where the talent is. And yeah, it was harder to find for sure, especially in w we're competing, it's incredibly competitive. Uh, but yeah, we've, it was a good decision for us. Um, we are very about, you know, getting the teams together in person, you know, as often as possible and in the safest way possible, obviously. Um, but you know, it's been a, it's been a pretty interesting, uh, journey for us and something that I'm, I'm not sure I would, I would change to be honest with you. Yeah. >>Well, Frank Slootman, snowflakes HQ to Montana, and then can folks like Michael Dell saying, Hey, same thing as you, wherever they want to work, bring yourself and wherever you are as cool. And do you think that the hybrid mode for your team is kind of the, the, the operating mode for the, for the foreseeable future is a couple of, >>No, I think, I think there's a lot of benefits in both working from the office. I don't think you can deny like the face-to-face interactions. It feels good just doing this interview face to face. Right. And I can see your mouth move. So it's like, there's a lot of benefits to that, um, over a chime call or a zoom call or whatever, you know, that, that also has advantages, right. I mean, you can be more focused at home. And I think some version of hybrid is probably in the industry's future. I don't know what Amazon's exact plans are. That's above my pay grade, but, um, I know that like in general, the industry is definitely moving to some kind of hybrid model. And like Matt said, getting people I'm a big fan at Mesa sphere, we ran a very diverse, like remote workforce. We had a big office in Germany, but we'd get everybody together a couple of times a year for engineering week or, or something like this. And you'd get a hundred people, you know, just dedicated to spending time together at a hotel and, you know, Vegas or Hamburg or wherever. And it's a really good time. And I think that's a good model. >>Yeah. And I think just more ETR data, the current thinking now is that, uh, the hybrid is the number one sort of model, uh, 36% that the CIO is believe 36% of the workforce are going to be hybrid permanently is kind of their, their call a couple of days in a couple of days out. Um, and the, the percentage that is remote is significantly higher. It probably, you know, high twenties, whereas historically it's probably 15%. Yeah. So permanent changes. And that, that changes the infrastructure. You need to support it, the security models and everything, you know, how you communicate. So >>When COVID, you know, really started hitting and in 2020, um, the big banks for example, had to, I mean, you would want to talk about innovation and ability to, to shift quickly. Two of the bigger banks that have in, uh, in fact, adopted Kubernetes, uh, were able to shift pretty quickly, you know, systems and things that were, you know, historically, you know, it was in the office all the time. And some of that's obviously shifted back to a certain degree, but that ability, it was pretty remarkable actually to see that, uh, take place for some of the larger banks and others that are operating in super regulated environments. I mean, we saw that in government agencies and stuff as well. >>Well, without the cloud, no, this never would've happened. Yeah. >>And I think it's funny. I remember some of the more old school manager thing people are, aren't gonna work less when they're working from home, they're gonna be distracted. I think you're seeing the opposite where people are too much, they get burned out because you're just running your computer all day. And so I think that we're learning, I think everyone, the whole industry is learning. Like, what does it mean to work from home really? And, uh, it's, it's a fascinating thing is as a case study, we're all a part of right now. >>I was talking to my wife last night about this, and she's very thoughtful. And she w when she was in the workforce, she was at a PR firm and a guy came in a guest speaker and it might even be in the CEO of the company asking, you know, what, on average, what time who stays at the office until, you know, who leaves by five o'clock, you know, a few hands up, or who stays until like eight o'clock, you know, and enhancement. And then, so he, and he asked those people, like, why, why can't you get your work done in a, in an eight hour Workday? I go home. Why don't you go in? And I sit there. Well, that's interesting, you know, cause he's always looking at me like, why can't you do, you know, get it done? And I'm saying the world has changed. Yeah. It really has where people are just on all the time. I'm not sure it's sustainable, quite frankly. I mean, I think that we have to, you know, as organizations think about, and I see companies doing it, you guys probably do as well, you know, take a four day, you know, a week weekend, um, just for your head. Um, but it's, there's no playbook. >>Yeah. Like I said, we're a part of a case study. It's also hard because people are distributed now. So you have your meetings on the east coast, you can wake up at seven four, and then you have meetings on the west coast. You stay until seven o'clock therefore, so your day just stretches out. So you've got to manage this. And I think we're, I think we'll figure it out. I mean, we're good at figuring this stuff. >>There's a rise in asynchronous communication. So with things like slack and other tools, as, as helpful as they are in many cases, it's a, it, isn't always on mentality. And like, people look for that little green dot and you know, if you're on the you're online. So my kids, uh, you know, we have a term now for me, cause my office at home is upstairs and I'll come down. And if it's, if it's during the day, they'll say, oh dad, you're going for a walk and talk, you know, which is like, it was my way of getting away from the desk, getting away from zoom. And like, you know, even in Boston, uh, you know, getting outside, trying to at least, you know, get a little exercise or walk and get, you know, get my head away from the computer screen. Um, but even then it's often like, oh, I'll get a slack notification on my phone or someone will call me even if it's not a scheduled walk and talk. Um, uh, and so it is an interesting, >>A lot of ways to get in touch or productivity is presumably going to go through the roof. But now, all right, guys, I'll let you go. Thanks so much for coming to the cube. Really appreciate it. And thank you for watching this cube conversation. This is Dave Alante and we'll see you next time.

>>From the Bellagio hotel in Las Vegas. It's the cube covering UI path forward for brought to you by UI path. >>Welcome back to Las Vegas. Live the cube. Yes, it's live in Las Vegas at the Bellagio. Lisa Martin, with Dave Alante, we are covering UI path forward for very excited to be here, talking with customers, UI path, employees, partners, lots of great conversations going on about automation and the acceleration that we're seeing, especially in the last 18 months. We've got two guests here with me today to talk about emerging technologies, specifically continuous process discovery. Please welcome Paula Katikia VP of product management at UI path and Layla Deleage CIO and digital officer at Coca Cola. Ladies, welcome to >>The program. Thank you. It's great to be here. So let's >>Talk about public. Let's start with you. Continuous process discovery. Define that for us. What does that mean? >>So process discovery has been, um, a concept that's been around for awhile, right? It's enterprises have a bunch of processes that are deployed and people are following them. Um, the concept of discovery has existed. What we're trying to do with continuous process discovery is enable you to identify the processes, figure out how to optimize them and then automate them once they're automated, we want to monitor them and then keep doing that cycle over and over again, using technology rather than having fill in, having people fill in paperwork and then having those processes go out of, um, out of, um, status, like right away, because they're just becoming stale with continuous process discovery. They don't become stale. You're getting that real time feedback loop and you're getting the processes to work and to end continuously. >>So I wonder if I could follow up on that because I remember when you guys made the acquisition of process gold. And so as somebody who's heavily involved in product management, how did you go about, I mean, it's been, sounds like it's seamless, but it never is. Right. But how did you go about integrating and making it appear as though it's just kind of part of the platform? >>I mean, there's a lot goes into that right. Process gold was a great technology to begin with. So it wasn't a huge stretch for us to take it and integrate it and make it part of the platform. Um, typically when we acquire companies, we look for product market fit. We look for a technology fit. We look for people fit and we had that with process gold. The other thing to add there is a process discovery, um, specifically with Parsis gold and automation go hand in hand, you can't having one without the other is kind of leaving half of your solution on the table and just focusing on understanding and not focusing on implementation. And so it was very easy to take that technology and make it part of the hyper automation platform. >>Well, the reason why I asked that question is because it sort of coincides with a customer's journey where you go from sort of a individual department. And then now you're saying, I always say pave the cow path. And I kind of take a process that I know I'll just implement that even might not be the best I'm going to repeat and takes you to a new realm. And so this is, to me, this is all about how incumbent companies, a hundred plus year old companies can actually be digital disruptors as opposed to being disrupted themselves. Right? A lot of smart people running these big companies. So last time we talked, you were relatively new inside of a year. So how's the journey going. And, and how does it tie in to some of the advancements that UI path has made? Yeah, >>Absolutely. So the journey is going great. I like to work to use accelerate. So I'm here to accelerate and transform and why we have to do it is so that we don't become obsolete and we continue to be relevant for our customers, for our employees. They're important and for our community. So the are doing a lot of finished running a lot of initiatives. When you look at being relevant for the customer, that means we have to transform the way we operate and our business models. We have to generate new revenue streams now that are enabled and based on data and technology, while you do that, you have to create efficiency internally. You cannot create great experiences with customers and you work with very monolithic and very old school, traditional processes or based off working and systems. So you have to make sure that you adapt and change and transform the way you work internally to meet the customer's needs and demand and generate these new business models. >>So our starting position was automation. We have to automate at an extreme speed, but we also wanted to go really far without automation, not just fast and hit with task automation and just automate these traditional 50, 60 year old processes, but have Doobie identify what else is there? There's a wealth of opportunity when you look at an end to end process. So that's where process mining as Polak described, comes into play. And actually we started affiliating with process mining during process gold. So your question around how the integration went, we actually went through that. I think the UI pads, one key value that they have, and they should never use is listening to the customer. So the got to get her with iPads. And we said, there's more to what we can do with automation. And we implemented process mining for one end to end process, amazing results, just one country, one end to end process, amazing results. But it's because of the partnership. We know what we need to achieve, but we have to do, and they know how to help us to get the technology up and running or adapt to technology and improve the technology. So that's where we are achieving outcomes. We are generating new business model, new revenue stream, automating internally re-skilling and up-skilling our people, which is extremely important that comes along with automation that redesign exciters sorry, but that redesign a work is >>Very important in the CEO's role is very important in that as well. I wanted to talk though about something that you just said with respect to the listening piece that you have is so good at this morning in the keynote. Mary said too, you know, all that, which was standing room only, which was amazing to see, um, in this day and age, but that they wanted to hear from customers. What are we doing? Right? What are we not doing that you want to see more of? What do you want to see less of? Talk to me about the direction and advice that you, as the CIO of Coca-Cola is able to provide to flock and the team about where you I've had this going, right. It's really on a very fast cadence. >>Absolutely. So as Coca-Cola TJ, we started the journey with two iPad, three years of work. Exactly. I was on the job and the second big technology decision I made was the iPad. And since then it was fear consistently think. But during our cab meeting, Daniel said something, he said, I'm not welcoming the request. He said, we welcome. He said, no, no, sorry. I am not welcoming. I'm requesting you to give us insight. And I think that's very critical. That's what we want to hear. At the end of the day, we are technologists. We are total leaders, but the are better taught leaders with our technology partners. So we want technology partners to show us the way sometimes. And with low code, no code type of approaches. And the evolution of the technology that UI path is, has been running since the past three years is helping us remove so many barriers. >>When it comes to people, they are listening to us in terms of the roadmap and what should be implemented and what should be prioritized VR, providing with them, our roadmap, our vision on where we want to go in automation and hugged battle. We want to integrate with other ecosystem and environments that we have. They are listening to us in terms of, for the existing products, what can be improved, what can work better? And we don't need a cab actually for you iPad to listen to us. We work hand in hand with two iPad team continuously be coil, you know, eight sometimes. So, and that's what we want them to continue to do. They are great technologists, as long as they continue to listen to us, they're going to be greater technology. >>Yeah. And I'll share my perspective on this, this, this, you know, these partnerships actually make us build better products, right? We get to, this is how we stay ahead of the curve by listening to our customers, because they're the ones who are doing the implementations. They understand how our product works. We can design it, we can test it. But that's the extent to which we can go once they implement it is when we know what's working, what's not working. And how do we take that feedback and make better products. So it's a two-way street. We love hearing from them constantly. >>You have to decode what the customer is saying sometimes, right? Like Steve jobs said, yeah, if you just ask the customer what they want, you'll never build, you know, something that's game changing the world changing. And so, so you have to talk to Layla, you get the input from COVID, Coca-Cola maybe many and then other customers to figure out, okay, how can I apply this? So that actually can scale and meet the needs of many customers. Not just so, because otherwise you end up being, you know, a custom development shop, which ironically is what you guys were 20 years ago. Right? So it's kind of some art involved in the science of listening. Isn't it? >>There is definitely, I mean, most of our job as product managers is to design the product, right? It's very much art and the feedback that we get from Layla and others, it really just helps us focus on a vision. But, you know, keeping up with new technology trends, figuring out how to figuring out how to, um, bring AI into our product vision and looking beyond what we're being told and asked for and looking forward at what the next trends are going to be in technology is what helps us continue to innovate. So it's both, it's the balance of what we're hearing, but also technologies. And what's possible with what's available >>Question for you. You said three years ago, you guys brought in UI path, right after you joined the company as it's CIO, why U I path, clearly you looked at some of the other folks, you mentioned that company that they acquired, but what in your mind differentiates what they're able to deliver on the partnership side and the technology side? >>Yeah. Very important question. We have a definition for a technology partner for us, the technology partner needs to meet criteria of innovating. So how much do you invest in innovation? And Daniel says, I don't even know the number, right? So because we want them to be on the forefront. Sometimes they have to pull us and sometimes we have to pull them. The second one is very important for a company to be successful in automation or in any advanced technology, you have to build intellectual property within your enterprise. And we did not want to art source technology. We wanted to insource technology and we asked you, I pad, if they would be reeling to co-innovate, co-develop collaborate with us. They were the only ones who allowed us to build the intellectual property within my enterprise, because that's the way I'm going to innovate. And that's the way I'm going to help product leaders like Pollock to create better products. Right? So, and the third one is just building expertise. Low-code no-code the technology company needs to, you know, wait where they remove some of the barriers for me to find the skills or develop talent, how easy it is to find the talent and skills to develop this technology. Right. And what, what does the technology company do to develop skills? So these are a few criteria that we have, and then when the company takes all of those, they are in, >>I'm interested in, um, to kind of shift the conversation. If I may, in your, your role, it's not uncommon to see a CIO and a chief digital officer together, but it's quite uncommon at a, at a large firm like Coca-Cola. And, and I'm wondering, is that how the company, cause your group sees information in digital? Is that how the company's organized? You know, that you plug into somebody who has that to a role. Can you talk about, >>Yeah, absolutely. So cocoli too. Jake is within the Coca-Cola system. We are one of the leading butlers within the Coca-Cola system. The reason I merged the two roles is to be successful in the digital era. When you have the digital and it separated. If it goes a little slower, you can not be successful in digital and you cannot be successful in generating new revenue streams or new business models. So you have to orchestrate that evolution and transformation of it and the rest of the business together. And that's why I merged the two roles. We are unique as Coca-Cola >>Merged them. You say you merged those roles, like, did you come at it from the, where you digital first and then CIO first >>Digital first. Okay. Great point. I built from scratch and started with the digital strategy. And then we went into defining what roles, what skills do we need? And then we redefined, what are the improvements we need on the it side? But it was all digital product based >>Because I think, uh, I think it would be much harder for a CIO, let alone a woman CIO, no offense, but I don't think there's any offense there, but oh, she's trying to do a land grab. I could see that happening, but the digital officer title, because that's the hot title and it's the visionary. Right. And it's a lot of times it's undefined. Yeah. So that's that and that, and that that's the structure of the organization. So you roll up into it. >>Uh, so yeah, because I came into the ex-con role. I had the privilege to kind of shape it from scratch. >>Exactly. And >>Like Shankar was talking about hidden brain and all the change this morning, it was a change in terms of how are we going to approach digital? It was a change in terms of all the people who are part of the company and people who have been in technology or it before right now, the expectations are very different. You have to be product organization, you have to be outcome centric. You have to generate the revenue streams. So it's very different from the world of it. I think any it or any technology leader can do this, if they are willing to transform themselves first and then their organization, and then they can transform the rest of the company, >>Chief digital officer data is a big part of your role. You're not the chief data officer, >>The organization, that's >>Part of your, okay, so the CDL reports into, okay, and that individual sure is responsible for governance and compliance. >>Well look, the data management, data governance, the foundation, and all the database solutions, I think >>You got it right. I think this idea of creating stovepipes, it just it's, it's not as productive and it's harder to make decisions that are aligned with the organization's goals, >>Boulder. So we're going to disrupt further. Our goal now is to create platforms and then democratize the platforms. So our operating partners can learn the new skills and they can develop their own use cases on the platforms. And that way they'll go much, further and much faster in terms of the generational new revenue, streams, changing, operating models, data and technology. I call it the new operating system of any business and everybody must learn >>Well. And that's what I want to ask you about, because if you think about, uh, uh, a company and incumbent, like Coca-Cola your processes over the years have in your data, maybe they were organized around the bottlers or the distribution channel, et cetera. And that might not be the best process. So you have to take a look at that and then use process mining to say, actually, what is the best process, reinvent yourself? Okay. >>Absolutely VRD and re-engineering and reinventing in a lot of places. Process mining helped us in short order to cash cycle. Everybody, every company has ordered to cash process. We took an order to cash process, which we recently standardized, by the way we thought we did. And every process mining told us that very few times you go through the happy path. Most of the times you go out of the happy path. So gave us a lot of tangible outcomes where we improve the cycle time. And it's an interesting process because you touch the customer it's impacts your delivery and your commitments to the customer. And it makes life easier for the employees. When you improve the process, this is only one piece VR also transforming the way we are interacting with our customers using digital means and digital channel. But one thing is very valuable with us while we do all of this staying hybrid is very important. Like with everything else, they do that human touch and personal relationship with our customers and consumers is invaluable. So we going to keep that doesn't matter how digital we go or how much technology we implement. They're going to keep the customer and consumer connect the most valuable asset that we have. >>Absolutely. It is. I'll go ahead. >>I was going to say, this is the one thing that, that we think about when we're designing our products, right? It's how can process my mining help you optimize your workflows, such that you can spend more time with the customer such that you can spend more time and get back to them faster. >>Yeah, that's critical. They, I always say the employee experience is inextricably linked to the customer experience. And so what you just talked about, you talked about so much stuff that I'd love to unpack. We probably don't have time, but coming in as with a transformation mindset, one being, you mentioned, you know, leaders need to be willing to embrace that. Obviously you were, but as a CIO, >>Working with UI path, you're really helping to redefine work. And also that customer experience, to an extent, how's your iPod helped facilitate that. So because they are listening and they are willing to partner with, and I think the most importantly, they're going to be part of our outcomes. They care about our outcomes. And going back to your question, how do we select a technology partner? That was one of the critical items. Outcomes are very critical. If there's no outcome, there's no point in it are not doing technology for the sake of doing it. We are, yes. We are all excited with what technology can bring and removing barriers very important, which is a huge, another huge topic. But if you don't generate an outcome it's meaningless and you AIPAC is willing to understand the outcome we are generating. So it's less of a commercial discussion, more of a technology and outcome conversation. >>So whether it's an customer outcome or an employee outcome or a cash outcome, financial outcome, I think that's why we have been successful. And they have been on the journey with you, iPad process mining. I think they are one of the very few clients, right? Customers of UI path who are using it. And because we are very progressive organization, you AIPAC is listening to our feedback and implementing back to your earlier question, you have so many customers who do you listen, right? So when you are progressive and when you really know what you are doing, you're also pulling your iPad, a big technology company into a direction that is more meaningful. So they listen to us in terms of what to improve with process mining. And that's why we were able to achieve the outcomes. And now they are listening to us further on further improvements on process mining so that we can capitalize on further outcomes and benefits of process mining >>In order to cash is common use cases. So what, what, uh, were there any diamonds in the rough, or do you suspect there are with, >>We already realized, yes. We realized multiple tangible outcomes. We discussed this with Polak earlier today. One of them is some very interesting, I'm not able to share, but the most critical one is be focused on improving cash cycle. It's scent. You can imagine extremely full flow business, even within FMCG, right? We as Coca-Cola system, we are an extremely flow business. It's an instant consumption business. Hence your delivery and cash cycles are very different compared to other industries. So we said, we want to improving cash. We discovered that the improved, the invoice due date change, which impacts the payment terms by 20%, we improved credit limits approvals by 5% by removing unnecessary approval steps. We realized there were unnecessary approvals. These two are directly impacting our customers as well because it's waiting in somebody's queue to handle those approvals. And the customer is not getting to delay delivery because it's payment, payment and delivery go hand in hand. >>And the third one is, and I'm not able to articulate it exact outcome, but it's a very critical day, every day gain on getting cash. So it's a cash game. The next big outcome is the cycle time improvements. So we significantly improve the cycle time of the process. And this means efficiency for our employees. We are making life easier for them. The last one is again, a tangible one 30,000 hours back in terms of productivity, one process, one country, 30,000 hours. And that translates into exactly that translates into benefit for the customer. You increase customer satisfaction, you increase employee satisfaction. 'cause you remove all the non-available for it. So going back to Pollock's point around continuous discovery, that's why we love it. It's like good old lean six Sigma lean six Sigma is exactly that you continuously, you want to continuously improve the process. You don't do it once with process mining. We don't want to do it once. We want to do it continuously, but this time with automation, >>But before we go, I'm the lone male on the panel. So I have to ask. So, so you CIO seat, chief digital role, very uncommon, let alone uncommon for a woman. Big time product management person. Okay. That's cool check. Right? You've been in the industry for a while now, a celebrity on the, on the cube and elsewhere. So has the pandemic, how has the pandemic affected the whole women in tech trend? Has it slowed it down? Has it accelerated? We were talking earlier about the working moms feeling like way stressed out more than the working dads, double 30% versus 15%. Has the pandemic in your minds altered in any way, was women in tech meme? How so positive. Negative. >>So we are trying to turn the negative into a positive. It is negative. Absolutely. I think it's impacted everybody, all, all women in all industries and in all areas of operation and workforce women in technology is already a very slim, right? It's a very tiny layer within any company and out there in the society. And unfortunately the challenges that came with COVID impacted and some of them had to leave and they couldn't stick around. Right. So we are trying to turn that into positive. As a digital function, we have a big give back initiative. It's a priority of the digital team. I'll be talking about that very in, in, and our technology removes barriers. So we have to turn this into a positive, yes, COVID has impacted everybody personally and directly or indirectly. But now with technology, we can remove barriers. We have now flexible working and hybrid working models, being ramped up across all geographies and all industries and all companies, technology removes barriers. >>We can teach technology to a lot of people and our communities and they can join because we have huge skill gaps in technology that would sat is we have huge scarcity of skills in technology. And we have very few people, but we are talking about women dropping out or any type of minor to dropping out, right? So we can leverage and improve and turn it around. I hope we'll accomplish to do that. We started doing that in our company and in Turkey. And we are trying to expand that across multiple other countries with NGO partnerships, helping women to gain certain skills so that they can join the economy again from wherever they are. >>And from my point of view, I think there are two aspects to it. As Layla said, it has affected women a little bit more, but I've also seen, in some cases it has leveled the playing field a little bit because there's, you know, everybody's on zoom. The kids show up on zoom cameras for men, just as much as they do for women. So it helps shine a light on things that we would normally go through that nobody would know about. And I thought that was a really cool outcome to some degree of this. You know, my manager prom has little kids and they'd be in his background all the time, just as my little kids would be by background. And I'm like, oh wow. So you know how it feels to be the caregiver at home. And I thought, I thought that was a positive outcome of the whole being a female in technology. I liked that >>That's something that I hadn't thought about in terms of leveling the playing field like that there's in this situation, there are both positives and negatives. I like how you're seeing the playing field level a bit more and how you're at. Coca-Cola looking to, how can we turn this negative into a positive lots of opportunities there we uncovered a lot in the last, I'm going to guess 20 minutes talking about continuous process discovery, all the way to women in technology, how you're each doing that and what your perspectives are. I wish we had more time. We could keep going, but ladies, thank you for joining David. >>It's been a pleasure >>For Dave Volante. I'm Lisa Martin live in Las Vegas at the Bellagio UI path forward for it. We'll be right back.

>>From around the globe. It's the cube with digital coverage of AWS reinvent 2020 sponsored by Intel, AWS, and our community partners. >>Hi everyone. Welcome back to the cubes. Virtual coverage of AWS reinvent 2020 virtual. We are the cube virtual I'm John ferry, your host with my coach, Dave Alante for keynote analysis from Swami's machine learning, all things, data huge. Instead of announcements, the first ever machine learning keynote at a re-invent Dave. Great to see you. Thanks Johnny. And from Boston, I'm here in Palo Alto. We're doing the cube remote cube virtual. Great to see you. >>Yeah, good to be here, John, as always. Wall-to-wall love it. So, so, John, um, how about I give you my, my key highlights from the, uh, from the keynote today, I had, I had four kind of curated takeaways. So the first is that AWS is, is really trying to simplify machine learning and use machine intelligence into all applications. And if you think about it, it's good news for organizations because they're not the become machine learning experts have invent machine learning. They can buy it from Amazon. I think the second is they're trying to simplify the data pipeline. The data pipeline today is characterized by a series of hyper specialized individuals. It engineers, data scientists, quality engineers, analysts, developers. These are folks that are largely live in their own swim lane. Uh, and while they collaborate, uh, there's still a fairly linear and complicated data pipeline, uh, that, that a business person or a data product builder has to go through Amazon making some moves to the front of simplify that they're expanding data access to the line of business. I think that's a key point. Is there, there increasingly as people build data products and data services that can monetize, you know, for their business, either cut costs or generate revenue, they can expand that into line of business where there's there's domain context. And I think the last thing is this theme that we talked about the other day, John of extending Amazon, AWS to the edge that we saw that as well in a number of machine learning tools that, uh, Swami talked about. >>Yeah, it was great by the way, we're live here, uh, in Palo Alto in Boston covering the analysis, tons of content on the cube, check out the cube.net and also check out at reinvent. There's a cube section as there's some links to so on demand videos with all the content we've had. Dave, I got to say one of the things that's apparent to me, and this came out of my one-on-one with Andy Jassy and Andy Jassy talked about in his keynote is he kind of teased out this idea of training versus a more value add machine learning. And you saw that today in today's announcement. To me, the big revelation was that the training aspect of machine learning, um, is what can be automated away. And it's under a lot of controversy around it. Recently, a Google paper came out and the person was essentially kind of, kind of let go for this. >>But the idea of doing these training algorithms, some are saying is causes more harm to the environment than it does good because of all the compute power it takes. So you start to see the positioning of training, which can be automated away and served up with, you know, high powered ships and that's, they consider that undifferentiated heavy lifting. In my opinion, they didn't say that, but that's clearly what I see coming out of this announcement. The other thing that I saw Dave that's notable is you saw them clearly taking a three lane approach to this machine, learning the advanced builders, the advanced coders and the developers, and then database and data analysts, three swim lanes of personas of target audience. Clearly that is in line with SageMaker and the embedded stuff. So two big revelations, more horsepower required to process training and modeling. Okay. And to the expansion of the personas that are going to be using machine learning. So clearly this is a, to me, a big trend wave that we're seeing that validates some of the startups and I'll see their SageMaker and some of their products. >>Well, as I was saying at the top, I think Amazon's really trying, working hard on simplifying the whole process. And you mentioned training and, and a lot of times people are starting from scratch when they have to train models and retrain models. And so what they're doing is they're trying to create reusable components, uh, and allow people to, as you pointed out to automate and streamline some of that heavy lifting, uh, and as well, they talked a lot about, uh, doing, doing AI inferencing at the edge. And you're seeing, you know, they, they, uh, Swami talked about several foundational premises and the first being a foundation of frameworks. And you think about that at the, at the lowest level of their S their ML stack. They've got, you know, GPU's different processors, inferential, all these alternative processes, processors, not just the, the Xav six. And so these are very expensive resources and Swami talked a lot about, uh, and his colleagues talked a lot about, well, a lot of times the alternative processor is sitting there, you know, waiting, waiting, waiting. And so they're really trying to drive efficiency and speed. They talked a lot about compressing the time that it takes to, to run these, these models, uh, from, from sometimes weeks down to days, sometimes days down to hours and minutes. >>Yeah. Let's, let's unpack these four areas. Let's stay on the firm foundation because that's their core competency infrastructure as a service. Clearly they're laying that down. You put the processors, but what's interesting is the TensorFlow 92% of tensor flows on Amazon. The other thing is that pie torch surprisingly is back up there, um, with massive adoption and the numbers on pie torch literally is on fire. I was coming in and joke on Twitter. Um, we, a PI torch is telling because that means that TensorFlow is originally part of Google is getting, is getting a little bit diluted with other frameworks, and then you've got MX net, some other things out there. So the fact that you've got PI torch 91% and then TensorFlow 92% on 80 bucks is a huge validation. That means that the majority of most machine learning development and deep learning is happening on AWS. Um, >>Yeah, cloud-based, by the way, just to clarify, that's the 90% of cloud-based cloud, uh, TensorFlow runs on and 91% of cloud-based PI torch runs on ADM is amazingly massive numbers. >>Yeah. And I think that the, the processor has to show that it's not trivial to do the machine learning, but, you know, that's where the infrared internship came in. That's kind of where they want to go lay down that foundation. And they had Tanium, they had trainee, um, they had, um, infrared chow was the chip. And then, you know, just true, you know, distributed training training on SageMaker. So you got the chip and then you've got Sage makers, the middleware games, almost like a machine learning stack. That's what they're putting out there >>And how bad a Gowdy, which was, which is, which is a patrol also for training, which is an Intel based chip. Uh, so that was kind of interesting. So a lot of new chips and, and specialized just, we've been talking about this for awhile, particularly as you get to the edge and do AI inferencing, you need, uh, you know, a different approach than we're used to with the general purpose microbes. >>So what gets your take on tenant? Number two? So tenant number one, clearly infrastructure, a lot of announcements we'll go through those, review them at the end, but tenant number two, that Swami put out there was creating the shortest path to success for builders or machine learning builders. And I think here you lays out the complexity, Dave butts, mostly around methodology, and, you know, the value activities required to execute. And again, this points to the complexity problem that they have. What's your take on this? >>Yeah. Well you think about, again, I'm talking about the pipeline, you collect data, you just data, you prepare that data, you analyze that data. You, you, you make sure that it's it's high quality and then you start the training and then you're iterating. And so they really trying to automate as much as possible and simplify as much as possible. What I really liked about that segment of foundation, number two, if you will, is the example, the customer example of the speaker from the NFL, you know, talked about, uh, you know, the AWS stats that we see in the commercials, uh, next gen stats. Uh, and, and she talked about the ways in which they've, well, we all know they've, they've rearchitected helmets. Uh, they've been, it's really a very much database. It was interesting to see they had the spectrum of the helmets that were, you know, the safest, most safe to the least safe and how they've migrated everybody in the NFL to those that they, she started a 24%. >>It was interesting how she wanted a 24% reduction in reported concussions. You know, you got to give the benefit of the doubt and assume some of that's through, through the data. But you know, some of that could be like, you know, Julian Edelman popping up off the ground. When, you know, we had a concussion, he doesn't want to come out of the game with the new protocol, but no doubt, they're collecting more data on this stuff, and it's not just head injuries. And she talked about ankle injuries, knee injuries. So all this comes from training models and reducing the time it takes to actually go from raw data to insights. >>Yeah. I mean, I think the NFL is a great example. You and I both know how hard it is to get the NFL to come on and do an interview. They're very coy. They don't really put their name on anything much because of the value of the NFL, this a meaningful partnership. You had the, the person onstage virtually really going into some real detail around the depth of the partnership. So to me, it's real, first of all, I love stat cast 11, anything to do with what they do with the stats is phenomenal at this point. So the real world example, Dave, that you starting to see sports as one metaphor, healthcare, and others are going to see those coming in to me, totally a tale sign that Amazon's continued to lead. The thing that got my attention was is that it is an IOT problem, and there's no reason why they shouldn't get to it. I mean, some say that, Oh, concussion, NFL is just covering their butt. They don't have to, this is actually really working. So you got the tech, why not use it? And they are. So that, to me, that's impressive. And I think that's, again, a digital transformation sign that, that, you know, in the NFL is doing it. It's real. Um, because it's just easier. >>I think, look, I think, I think it's easy to criticize the NFL, but the re the reality is, is there anything old days? It was like, Hey, you get your bell rung and get back out there. That's just the way it was a football players, you know, but Ted Johnson was one of the first and, you know, bill Bellacheck was, was, you know, the guy who sent him back out there with a concussion, but, but he was very much outspoken. You've got to give the NFL credit. Uh, it didn't just ignore the problem. Yeah. Maybe it, it took a little while, but you know, these things take some time because, you know, it's generally was generally accepted, you know, back in the day that, okay, Hey, you'd get right back out there, but, but the NFL has made big investments there. And you can say, you got to give him, give him props for that. And especially given that they're collecting all this data. That to me is the most interesting angle here is letting the data inform the actions. >>And next step, after the NFL, they had this data prep data Wrangler news, that they're now integrating snowflakes, Databricks, Mongo DB, into SageMaker, which is a theme there of Redshift S3 and Lake formation into not the other way around. So again, you've been following this pretty closely, uh, specifically the snowflake recent IPO and their success. Um, this is an ecosystem play for Amazon. What does it mean? >>Well, a couple of things, as we, as you well know, John, when you first called me up, I was in Dallas and I flew into New York and an ice storm to get to the one of the early Duke worlds. You know, and back then it was all batch. The big data was this big batch job. And today you want to combine that batch. There's still a lot of need for batch, but when people want real time inferencing and AWS is bringing that together and they're bringing in multiple data sources, you mentioned Databricks and snowflake Mongo. These are three platforms that are doing very well in the market and holding a lot of data in AWS and saying, okay, Hey, we want to be the brain in the middle. You can import data from any of those sources. And I'm sure they're going to add more over time. Uh, and so they talked about 300 pre-configured data transformations, uh, that now come with stage maker of SageMaker studio with essentially, I've talked about this a lot. It's essentially abstracting away the, it complexity, the whole it operations piece. I mean, it's the same old theme that AWS is just pointing. It's its platform and its cloud at non undifferentiated, heavy lifting. And it's moving it up the stack now into the data life cycle and data pipeline, which is one of the biggest blockers to monetizing data. >>Expand on that more. What does that actually mean? I'm an it person translate that into it. Speak. Yeah. >>So today, if you're, if you're a business person and you want, you want the answers, right, and you want say to adjust a new data source, so let's say you want to build a new, new product. Um, let me give an example. Let's say you're like a Spotify, make it up. And, and you do music today, but let's say you want to add, you know, movies, or you want to add podcasts and you want to start monetizing that you want to, you want to identify, who's watching what you want to create new metadata. Well, you need new data sources. So what you do as a business person that wants to create that new data product, let's say for podcasts, you have to knock on the door, get to the front of the data pipeline line and say, okay, Hey, can you please add this data source? >>And then everybody else down the line has to get in line and Hey, this becomes a new data source. And it's this linear process where very specialized individuals have to do their part. And then at the other end, you know, it comes to self-serve capability that somebody can use to either build dashboards or build a data product. In a lot of that middle part is our operational details around deploying infrastructure, deploying, you know, training machine learning models that a lot of Python coding. Yeah. There's SQL queries that have to be done. So a lot of very highly specialized activities, what Amazon is doing, my takeaway is they're really streamlining a lot of those activities, removing what they always call the non undifferentiated, heavy lifting abstracting away that it complexity to me, this is a real positive sign, because it's all about the technology serving the business, as opposed to historically, it's the business begging the technology department to please help me. The technology department obviously evolving from, you know, the, the glass house, if you will, to this new data, data pipeline data, life cycle. >>Yeah. I mean, it's classic agility to take down those. I mean, it's undifferentiated, I guess, but if it actually works, just create a differentiated product. So, but it's just log it's that it's, you can debate that kind of aspect of it, but I hear what you're saying, just get rid of it and make it simpler. Um, the impact of machine learning is Dave is one came out clear on this, uh, SageMaker clarify announcement, which is a bias decision algorithm. They had an expert, uh, nationally CFUs presented essentially how they're dealing with the, the, the bias piece of it. I thought that was very interesting. What'd you think? >>Well, so humans are biased and so humans build models or models are inherently biased. And so I thought it was, you know, this is a huge problem to big problems in artificial intelligence. One is the inherent bias in the models. And the second is the lack of transparency that, you know, they call it the black box problem, like, okay, I know there was an answer there, but how did it get to that answer and how do I trace it back? Uh, and so Amazon is really trying to attack those, uh, with, with, with clarify. I wasn't sure if it was clarity or clarified, I think it's clarity clarify, um, a lot of entirely certain how it works. So we really have to dig more into that, but it's essentially identifying situations where there is bias flagging those, and then, you know, I believe making recommendations as to how it can be stamped. >>Nope. Yeah. And also some other news deep profiling for debugger. So you could make a debugger, which is a deep profile on neural network training, um, which is very cool again on that same theme of profiling. The other thing that I found >>That remind me, John, if I may interrupt there reminded me of like grammar corrections and, you know, when you're typing, it's like, you know, bug code corrections and automated debugging, try this. >>It wasn't like a better debugger come on. We, first of all, it should be bug free code, but, um, you know, there's always biases of the data is critical. Um, the other news I thought was interesting and then Amazon's claiming this is the first SageMaker pipelines for purpose-built CIC D uh, for machine learning, bringing machine learning into a developer construct. And I think this started bringing in this idea of the edge manager where you have, you know, and they call it the about machine, uh, uh, SageMaker store storing your functions of this idea of managing and monitoring machine learning modules effectively is on the edge. And, and through the development process is interesting and really targeting that developer, Dave, >>Yeah, applying CIC D to the machine learning and machine intelligence has always been very challenging because again, there's so many piece parts. And so, you know, I said it the other day, it's like a lot of the innovations that Amazon comes out with are things that have problems that have come up given the pace of innovation that they're putting forth. And, and it's like the customers drinking from a fire hose. We've talked about this at previous reinvents and the, and the customers keep up with the pace of Amazon. So I see this as Amazon trying to reduce friction, you know, across its entire stack. Most, for example, >>Let me lay it out. A slide ahead, build machine learning, gurus developers, and then database and data analysts, clearly database developers and data analysts are on their radar. This is not the first time we've heard that. But we, as the kind of it is the first time we're starting to see products materialized where you have machine learning for databases, data warehouse, and data lakes, and then BI tools. So again, three different segments, the databases, the data warehouse and data lakes, and then the BI tools, three areas of machine learning, innovation, where you're seeing some product news, your, your take on this natural evolution. >>Well, well, it's what I'm saying up front is that the good news for, for, for our customers is you don't have to be a Google or Amazon or Facebook to be a super expert at AI. Uh, companies like Amazon are going to be providing products that you can then apply to your business. And, and it's allowed you to infuse AI across your entire application portfolio. Amazon Redshift ML was another, um, example of them, abstracting complexity. They're taking, they're taking S3 Redshift and SageMaker complexity and abstracting that and presenting it to the data analysts. So that, that, that individual can worry about, you know, again, getting to the insights, it's injecting ML into the database much in the same way, frankly, the big query has done that. And so that's a huge, huge positive. When you talk to customers, they, they love the fact that when, when ML can be embedded into the, into the database and it simplifies, uh, that, that all that, uh, uh, uh, complexity, they absolutely love it because they can focus on more important things. >>Clearly I'm this tenant, and this is part of the keynote. They were laying out all their announcements, quick excitement and ML insights out of the box, quick, quick site cue available in preview all the announcements. And then they moved on to the next, the fourth tenant day solving real problems end to end, kind of reminds me of the theme we heard at Dell technology worlds last year end to end it. So we are starting to see the, the, the land grab my opinion, Amazon really going after, beyond I, as in pass, they talked about contact content, contact centers, Kendra, uh, lookout for metrics, and that'll maintain men. Then Matt would came on, talk about all the massive disruption on the, in the industries. And he said, literally machine learning will disrupt every industry. They spent a lot of time on that and they went into the computer vision at the edge, which I'm a big fan of. I just loved that product. Clearly, every innovation, I mean, every vertical Dave is up for grabs. That's the key. Dr. Matt would message. >>Yeah. I mean, I totally agree. I mean, I see that machine intelligence as a top layer of, you know, the S the stack. And as I said, it's going to be infused into all areas. It's not some kind of separate thing, you know, like, Coobernetti's, we think it's some separate thing. It's not, it's going to be embedded everywhere. And I really like Amazon's edge strategy. It's this, you, you are the first to sort of write about it and your keynote preview, Andy Jassy said, we see, we see, we want to bring AWS to the edge. And we see data center as just another edge node. And so what they're doing is they're bringing SDKs. They've got a package of sensors. They're bringing appliances. I've said many, many times the developers are going to be, you know, the linchpin to the edge. And so Amazon is bringing its entire, you know, data plane is control plane, it's API APIs to the edge and giving builders or slash developers, the ability to innovate. And I really liked the strategy versus, Hey, here's a box it's, it's got an x86 processor inside on a, throw it over the edge, give it a cool name that has edge in it. And here you go, >>That sounds call it hyper edge. You know, I mean, the thing that's true is the data aspect at the edge. I mean, everything's got a database data warehouse and data lakes are involved in everything. And then, and some sort of BI or tools to get the data and work with the data or the data analyst, data feeds, machine learning, critical piece to all this, Dave, I mean, this is like databases used to be boring, like boring field. Like, you know, if you were a database, I have a degree in a database design, one of my degrees who do science degrees back then no one really cared. If you were a database person. Now it's like, man data, everything. This is a whole new field. This is an opportunity. But also, I mean, are there enough people out there to do all this? >>Well, it's a great point. And I think this is why Amazon is trying to extract some of the abstract. Some of the complexity I sat in on a private session around databases today and listened to a number of customers. And I will say this, you know, some of it I think was NDA. So I can't, I can't say too much, but I will say this Amazon's philosophy of the database. And you address this in your conversation with Andy Jassy across its entire portfolio is to have really, really fine grain access to the deep level API APIs across all their services. And he said, he said this to you. We don't necessarily want to be the abstraction layer per se, because when the market changes, that's harder for us to change. We want to have that fine-grained access. And so you're seeing that with database, whether it's, you know, no sequel, sequel, you know, the, the Aurora the different flavors of Aurora dynamo, DV, uh, red shift, uh, you know, already S on and on and on. There's just a number of data stores. And you're seeing, for instance, Oracle take a completely different approach. Yes, they have my SQL cause they know got that with the sun acquisition. But, but this is they're really about put, is putting as much capability into a single database as possible. Oh, you only need one database only different philosophy. >>Yeah. And then obviously a health Lake. And then that was pretty much the end of the, the announcements big impact to health care. Again, the theme of horizontal data, vertical specialization with data science and software playing out in real time. >>Yeah. Well, so I have asked this question many times in the cube, when is it that machines will be able to make better diagnoses than doctors and you know, that day is coming. If it's not here, uh, you know, I think helped like is really interesting. I've got an interview later on with one of the practitioners in that space. And so, you know, healthcare is something that is an industry that's ripe for disruption. It really hasn't been disruption disrupted. It's a very high, high risk obviously industry. Uh, but look at healthcare as we all know, it's too expensive. It's too slow. It's too cumbersome. It's too long sometimes to get to a diagnosis or be seen, Amazon's trying to attack with its partners, all of those problems. >>Well, Dave, let's, let's summarize our take on Amazon keynote with machine learning, I'll say pretty historic in the sense that there was so much content in first keynote last year with Andy Jassy, he spent like 75 minutes. He told me on machine learning, they had to kind of create their own category Swami, who we interviewed many times on the cube was awesome. But a lot of still a lot more stuff, more, 215 announcements this year, machine learning more capabilities than ever before. Um, moving faster, solving real problems, targeting the builders, um, fraud platform set of things is the Amazon cadence. What's your analysis of the keynote? >>Well, so I think a couple of things, one is, you know, we've said for a while now that the new innovation cocktail is cloud plus data, plus AI, it's really data machine intelligence or AI applied to that data. And the scale at cloud Amazon Naylor obviously has nailed the cloud infrastructure. It's got the data. That's why database is so important and it's gotta be a leader in machine intelligence. And you're seeing this in the, in the spending data, you know, with our partner ETR, you see that, uh, that AI and ML in terms of spending momentum is, is at the highest or, or at the highest, along with automation, uh, and containers. And so in. Why is that? It's because everybody is trying to infuse AI into their application portfolios. They're trying to automate as much as possible. They're trying to get insights that, that the systems can take action on. >>And, and, and actually it's really augmented intelligence in a big way, but, but really driving insights, speeding that time to insight and Amazon, they have to be a leader there that it's Amazon it's, it's, it's Google, it's the Facebook's, it's obviously Microsoft, you know, IBM's Tron trying to get in there. They were kind of first with, with Watson, but with they're far behind, I think, uh, the, the hyper hyper scale guys. Uh, but, but I guess like the key point is you're going to be buying this. Most companies are going to be buying this, not building it. And that's good news for organizations. >>Yeah. I mean, you get 80% there with the product. Why not go that way? The alternative is try to find some machine learning people to build it. They're hard to find. Um, so the seeing the scale of kind of replicating machine learning expertise with SageMaker, then ultimately into databases and tools, and then ultimately built into applications. I think, you know, this is the thing that I think they, my opinion is that Amazon continues to move up the stack, uh, with their capabilities. And I think machine learning is interesting because it's a whole new set of it's kind of its own little monster building block. That's just not one thing it's going to be super important. I think it's going to have an impact on the startup scene and innovation is going, gonna have an impact on incumbent companies that are currently leaders that are under threat from new entrance entering the business. >>So I think it's going to be a very entrepreneurial opportunity. And I think it's going to be interesting to see is how machine learning plays that role. Is it a defining feature that's core to the intellectual property, or is it enabling new intellectual property? So to me, I just don't see how that's going to fall yet. I would bet that today intellectual property will be built on top of Amazon's machine learning, where the new algorithms and the new things will be built separately. If you compete head to head with that scale, you could be on the wrong side of history. Again, this is a bet that the startups and the venture capitals will have to make is who's going to end up being on the right wave here. Because if you make the wrong design choice, you can have a very complex environment with IOT or whatever your app serving. If you can narrow it down and get a wedge in the marketplace, if you're a company, um, I think that's going to be an advantage. This could be great just to see how the impact of the ecosystem this will be. >>Well, I think something you said just now it gives a clue. You talked about, you know, the, the difficulty of finding the skills. And I think that's a big part of what Amazon and others who were innovating in machine learning are trying to do is the gap between those that are qualified to actually do this stuff. The data scientists, the quality engineers, the data engineers, et cetera. And so companies, you know, the last 10 years went out and tried to hire these people. They couldn't find them, they tried to train them. So it's taking too long. And now that I think they're looking toward machine intelligence to really solve that problem, because that scales, as we, as we know, outsourcing to services companies and just, you know, hardcore heavy lifting, does it doesn't scale that well, >>Well, you know what, give me some machine learning, give it to me faster. I want to take the 80% there and allow us to build certainly on the media cloud and the cube virtual that we're doing. Again, every vertical is going to impact a Dave. Great to see you, uh, great stuff. So far week two. So, you know, we're cube live, we're live covering the keynotes tomorrow. We'll be covering the keynotes for the public sector day. That should be chock-full action. That environment is going to impact the most by COVID a lot of innovation, a lot of coverage. I'm John Ferrari. And with Dave Alante, thanks for watching.

>>From around the globe. It's the queue with digital coverage of AWS reinvent 2020 sponsored by Intel, AWS, and our community partners. >>Hello, and welcome back to the cube live coverage of reinvent 2020 virtual. We're not there this year. It's the cube virtual. We are the cube virtual. I'm your host, John fro with Dave Alante and analyzing our take on the partner day. Um, keynotes and leadership sessions today was AWS APN, which is Amazon partner network global partner network day, where all the content being featured today is all about the partners and what Amazon is doing to create an ecosystem, build the ecosystem, nurture the ecosystem and reinvent what it means to be a partner. Dave, thanks for joining me today on the analysis of Amazon's ecosystem and partner network and a great stuff today. Thanks for coming on. >>Yeah, you're welcome. I mean, watch the keynote this morning. I mean, partners are critical to AWS. Look, the fact is that when, when AWS was launched, it was the developers ate it up. You know, if you're a developer, you dive right in infrastructure is code beautiful. You know, if you're mainstream it, this thing's just got more complex with the cloud. And so there's, there's a big gap right between how I, where I am today and where I want to be. And partners are critical to help helping people get there. And we'll talk about the details of specifically what Amazon did, but I mean, especially when John, when you look at things like smaller outposts, you know, going hybrid, Andy Jassy redefining hybrid, you need partners to really help you plan design, implement, manage at scale. >>Yeah. You know, one of the things I'm always, um, you know, saying nice things about Amazon, but one of the things that they're vulnerable on in my opinion is how they balanced their own SAS offerings and with what they develop in the ecosystem. This has been a constant, um, challenge and, and they've balanced it very well. Um, so other vendors, they are very clear. They make their own software, right. And they have a channel and it's kind of the old playbook. Amazon's got to reinvent the playbook here. And I think that's, what's key today on stage Doug Yom. He's the, uh, the leader you had, um, also Dave McCann who heads up marketplace and Sandy Carter who heads up worldwide public sector partners. So Dave interesting combination of three different teams, you had the classic ISV partners in the ecosystem, the cohesiveness of the world, the EMCs and so on, you had the marketplace with Dave McCann. That's where the future of procurement is. That's where people are buying product and you had public sector, huge tsunami of innovation happening because of the pandemic and Sandy is highlighting their partners. So it's partner day it's partner ecosystem, but multiple elements. They're moving marketplace where you buy programs and competencies with public sector and then ISV, all of those three areas are changing. Um, I want to get your take because you've been following ecosystems years and you've been close to the enterprise and how they buy your, >>And I think, I think John, Oh, a couple of things. One is, you know, Dave McCann was talking a lot about how CIO is one of modernize applications and they have to rationalize, and it will save some of that talk for later on, you know, Tim prophet on. But there's no question that Amazon's out to reinvent, as you said, uh, the whole experience from procurement all the way through, and, you know, normally you had to, to acquire services outside of the marketplace. And now what they're doing is bundling the services and software together. You know, it's straightforward services, implementation services, but those are well understood. The processes are known. You can pretty much size them and price them. So I think that's a huge opportunity for partners and customers to reduce friction. I think the other thing I would say is ecosystems are, are critical. >>Uh, one of the themes that we've been talking about in the cube as we've gone from a product centric world in the old days of it to a platform centric world, which has really been the last decade has been about SAS platforms and cloud platforms. And I think ecosystems are going to be a really power, the new innovation in the coming decade. And what I mean by that is look, if you're just building a service and Amazon is going to do that same service, you know, you got to keep innovating. And one of the ways you can innovate is you can build on ecosystems. There's all this data within industries, across industries, and you can through the partner network and through customer networks within industry start building new innovation around ecosystems and partners or that glue, Amazon's not going to go in. And like Jandy Jesse even said in the, uh, in his fireside chat, you know, customers will ask us for our advice and we're happy to give it to them, but frankly partners are better at that nitty gritty hardcore stuff. They have closer relationships with the customers. And so that's a really important gap that Amazon has been closing for the last, you know, frankly 10 years. And I think that to your point, they've still got a long way to go, but that's a huge opportunity in that. >>A good call out on any Jess, I've got to mention that one of the highlights of today's keynote was on a scheduled, um, Andy Jassy fireside chat. Uh, normally Andy does his keynote and then he kind of talks to customers and does his thing normally at a normal re-invent this time he came out on stage. And I think what I found interesting was he was talking about this builder. You always use the word builder customer, um, solutions. And I think one of the things that's interesting about this partner network is, is that I think there's a huge opportunity for companies to be customer centric and build on top of Amazon. And what I mean by that is, is that Amazon is pretty cool with you doing things on top of their platform that does two things serves the customer's needs better than they do, and they can make more money on and other services look at snowflake as an example, um, that's a company built on AWS. I know they've got other clouds going on, but mainly Amazon Zoom's the same way. They're doing a great solution. They've got Redshift, Amazon, Amazon's got Redshift, Dave, but also they're a customer and a partner. So this is the dynamic. If you can be successful on Amazon serving customers better than Amazon does, that's the growth hack. That's the hack on Amazon's partner network. If you could. >>I think, I think Snowflake's a really good example. You snowflake you use new Relic as an example, I've heard Andy Jess in the past use cloud air as an example, I like snowflake better because they're, they're sort of thriving. And so, but, but I will say this there's a, they're a great example of that ecosystem that we just talked about because yes, not only are they building on AWS, they're connecting to other clouds and that is an ecosystem that they're building out. And Amazon's got a lot of snowflake, I guess, unless you're the Redshift team, but, but generally speaking, Snowflake's driving a lot of business for Amazon and Andy Jesse addressed that in that, uh, in that fireside chat, he's asked that question a lot. And he said, look, we, we, we have our primary services. And at the same time we want to enable our partners to be successful. And snowflake is a really good example of that. >>Yeah. I want to call out also, uh, yesterday. Um, I had our Monday, I should say Tuesday, December 1st, uh, Jesse's keynote. I did an interview with Jerry chin with gray lock. He's investing in startups and one of the things he observed and he pointed out Dave, is that with Amazon, if you're, if you're a full all-in in the cloud, you're going to take advantage of things that are just not available on say on premises that is data patterns, other integrations. And I think one of the things that Doug pointed out was with interoperability and integration with say things like the SAS factor that they put out there there's advantages for being in the cloud specifically with Amazon, that you can get on integrations. And I think Dave McCann teases that out with the marketplace when they talk about integrations. But the idea of being in the cloud with all these other partners makes integration and interoperability different and unique and better potentially a differentiator. This is going to become a huge deal. >>I didn't pick up on that because yesterday I thought I wasn't in the keynote. I think it was in the analyst one-on-one with, with Jesse, he talked about, you know, this notion that people, I think he was addressing multi-cloud he didn't use that term, but this notion of an abstraction layer and how it does simplify things in, in his basic, he basically said, look, our philosophy is we want to have, you know, the, the ability to go deep with the primitives and have that fine grain access, because that will give us control. A lot of times when you put in this abstraction layer, which people are trying to do across clouds, you know, it limits your ability to really move fast. And then of course it's big theme is, is this year, at the same time, if you look at a company who was called out today, like, like Octa, you know, when you do an identity management and single sign-on, you're, you're touching a lot of pieces, there's a lot of integration to your point. >>So you need partners to come in and be that glue that does a lot of that heavy lifting that needs to needs to be done. Amazon. What Jessie was essentially saying, I think to the partner network is, look, we're not going to put in that abstraction layer. You're going to you, you got to do that. We're going to do stuff maybe between our own own services like they did with the, you know, the glue between databases, but generally speaking, that's a giant white space for partner organizations. He mentioned Okta. He been talked about in for apt Aptio. This was Dave McCann, actually Cohesity came up a confluent doing fully managed Kafka. So that to me was a signal to the partners. Look, here's where you guys should be playing. This is what customers need. And this is where we're not going to, you know, eat your lunch. >>Yeah. And the other thing McCann pointed out was 200 new Dave McCann pointed out who leads these leader of the, of the marketplace. He pointed out 200 new ISP. ISV is out there, huge news, and they're going to turn already. He went, he talked with his manage entitlements, which got my attention. And this is kind of an, um, kind of one of those advantage points that it's kind of not sexy and mainstream to talk about, but it's really one of those details. That's the heavy lifting. That's a pain in the butt to deal with licensing and tracking all this compliance stuff that goes on under the covers and distribution of software. I think that's where the cloud could be really advantaged. And also the app service catalog registry that he talked about and the professional services. So these are areas that Amazon is going to kind of create automation around. >>And as Jassy always talks about that undifferentiated heavy lifting, they're going to take care of some of these plumbing issues. And I think you're right about this differentiation because if I'm a partner and I could build on top of Amazon and have my own cloud, I mean, let's face it. Snowflake is a born in the cloud, in the cloud only solution on Amazon. So they're essentially Amazon's cloud. So I think the thing that's not being talked about this year, that is probably my come up in future reinvents is that whoever can build their own cloud on top of Amazon's cloud will be a winner. And I, I talked about this years ago, data around this tier two, I call it tier two clouds. This new layer of cloud service provider is going to be kind of the, on the power law, the, the second wave of cloud. >>In other words, you're on top of Amazon differentiating with a modern application at scale inside the cloud with all the other people in there, a whole new ecosystem is going to emerge. And to me, I think this is something that is not yet baked out, but if I was a partner, I would be out there planning like hell right now to say, I'm going to build a cloud business on Amazon. I'm going to take advantage of the relationships and the heavy lifting and compete and win that way. I think that's a re redefining moment. And I think whoever does that will win >>And a big theme around reinventing everything, reinvent the industry. And one of the areas that's being reinvented as is the, you know, the VAR channel really well, consultancies, you know, smaller size for years, these companies made a ton of dough selling boxes, right? All the, all the Dell and the IBM and the EMC resellers, you know, they get big boats and big houses, but that business changed dramatically. They had to shift toward value, value, value add. So what did they do? They became VMware specialists. They came became SAP specialists. There's a couple of examples, maybe, you know, adding into security. The cloud was freaking them out, but the cloud is really an opportunity for them. And I'll give you an example. We've talked a lot about snowflake. The other is AWS glue elastic views. That's what the AWS announced to connect all their databases together. Think about a consultancy that is able to come in and totally rearchitect your big data life cycle and pipeline with the people, the processes, the skillsets, you know, Amazon's not going to do that work, but the upside value for the organizations is tremendous. So you're seeing consultancies becoming managed service providers and adding all kinds of value throughout the stack. That's really reinvention of the partnership. >>Yeah. I think it's a complete, um, channel strategy. That's different. It doesn't, it looks like other channels, but it's not, it's, it's, it's driven by value. And I think this idea of competing on value versus just being kind of a commodity play is shifting. I think the ISV and the VARs, those traditional markets, David, as you pointed out, are going to definitely go value oriented. And you can just own a specialty area because as data comes in and when, and this is interesting. And one of the key things that Andy Jassy said in his fireside chat want to ask directly, how do partners benefit when asked about his keynote, how that would translate to partners. He really kind of went in and he was kind of rambling, but he, he, he hit the chips. He said, well, we've got our own chips, which means compute. Then he went into purpose-built data store and data Lake data, elastic views SageMaker Q and QuickSight. He kind of went down the road of, we have the horsepower, we have the data Lake data, data, data. So he was kind of hinting at innovate on the data and you'll do okay. >>Well, and this is again, we kind of, I'm like a snowflake fan boy, you know, in the way you, you like AWS. But look, if you look at AWS glue elastic views, that to me is like snowflakes data cloud is different, a lot of pushing and moving a date, a lot of copying data. But, but this is a great example of where like, remember last year at reinvent, they said, Hey, we're separating compute from storage. Well, you know, of course, snowflake popularized that. So this is great example of two companies thriving that are both competitors and partners. >>Well, I've got to ask you, you know, you, you and I always say we kind of his stories, we've been around the block on the enterprise for years. Um, where do you Mark the, um, evolution of their partner? Because again, Amazon has been so explosive in their growth. The numbers have been off the charts and they've done it well with and pass. And now you have the pandemic which kind of puts on full display, digital transformation. And then Jassy telegraphing that the digital global it spend is their next kind of conquering ground, um, to take, and they got the edge exploding with 5g. So you have this kind of range and they doing all kinds of stuff with IOT, and they're doing stuff in you on earth and in space. So you have this huge growth and they still don't have their own fully oriented business model. They rely on people to build on top of Amazon. So how do you see that evolving in your opinion? Because they're trying to add their own Amazon only, we've got Redshift that competes with others. How do you see that playing out? >>So I think it's going to be specialized and, and something that, uh, that I've talked about is Amazon, you know, AWS in the old day, old days being last decade, they really weren't that solution focused. It was really, you know, serving the builders with tooling, with you, look at something like what they're doing in the call center and what they're doing at the edge and IOT there. I think they're, so I think their move up the stack is going to be very solution oriented, but not necessarily, you know, horizontal going after CRM or going after, you know, uh, supply chain management or ERP. I don't think that's going to be their play. I think their play is going to be to really focus on hard problems that they can automate through their tooling and bring special advantage. And that's what they'll SAS. And at the same time, they'll obviously allow SAS players. >>It's just reminds me of the early days when you and I first met, uh, VMware. Everybody had to work with VMware because they had a such big ecosystem. Well, the SAS players will run on top. Like Workday does like Salesforce does Infour et cetera. And then I think you and I, and Jerry Chen talked about this years ago, I think they're going to give tools to builders, to disrupt the service now is in the sales forces who are out buying companies like crazy to try to get a, you know, half, half a billion dollar, half a trillion dollar market caps. And that is a really interesting dynamic. And I think right now, they're, they're not even having to walk a fine line. I think the lines are reasonably clear. We're going up to database, we're going to do specialized solutions. We're going to enable SAS. We're going to compete where we compete, come on, partner ecosystem. And >>Yeah, I, I, I think that, you know, the Slack being bought by Salesforce is just going to be one of those. I think it's a web van moment, you know, um, you know, where it's like, okay, Slack is going to go die on Salesforce. Okay. I get that. Um, but it's, it's just, it's just, it's just, it's just old school thinking. And I think if you're an entrepreneur and if you're a developer or a partner, you could really reinvent the business model because if you're, dis-aggregating all these other services like you can compete with Salesforce, Slack has now taken out of the game with Salesforce, but what Amazon is doing with say connect, which they're promoting heavily at this conference. I mean, you hear it, you heard it on Andy Jessie's keynote, Sandy Carter. They've had huge success with AWS connect. It's a call center mindset, but it's not calling just on phones. >>It's contact that is descent, intermediating, the Salesforce model. And I think when you start getting into specialists and specialism in channels, you have customer opportunity to be valuable. And I think call center, these kinds of stories that you can stand up pretty quickly and then integrate into a business model is going to be game changing. And I think that's going to going to a lot of threat on these big incumbents, like Salesforce, like Slack, because let's face it. Bots is just the chat bot is just a call center front end. You can innovate on the audio, the transcriptions there's so much Amazon goodness there, that connect. Isn't just a call center that could level the playing field and every vertical >>Well, and SAS is getting disrupted, you know, to your, to your point. I mean, you think about what happened with, with Oracle and SAP. You had, you know, these new emerging players come up like, like Salesforce, like Workday, like service now, but their pricing model, it was all the same. We lock you in for a one-year two-year three-year term. A lot of times you have to pay up front. Now you look at guys like Datadog. Uh, you, you look at a snowflake, you look at elastic, they're disrupting the Splunks of the world. And that model, I think that SAS model is right for disruption with a consumption pricing, a true cloud pricing model. You combine that with new innovation that developers are going to attack. I mean, you know, people right now, they complain about service now pricing, they complain about Splunk pricing. They, you know, they talk about, Oh, elastic. We can get that for half the price Datadog. And so I'm not predicting that those companies service now Workday, the great companies, but they are going to have to respond much in the same way that Oracle and SAP had to respond to the disruption that they saw. >>Yeah. It's interesting. During the keynote, they'll talk about going out to the mainframes today, too. So you have Amazon going into Oracle and Microsoft, and now the mainframes. So you have Oracle database and SQL server and windows server all going to being old school technologies. And now mainframe very interesting. And I think the, this whole idea of this SAS factory, um, got my attention to Cohesity, which we've been covering Dave on the storage front, uh, Mo with the founder was on stage. I'm a data management as a service they're part of this new SAS factory thing that Amazon has. And what they talk about here is they're trying to turn ISV and VARs into full-on SAS providers. And I think if they get that right with the SAS factory, um, then that's going to be potentially game changing. And I'm gonna look at to see if what the successes are there, because if Amazon can create more SAS applications, then their Tam and the global it market is there is going to, it can be mopped up pretty quickly, but they got to enable it. They got to enable that quickly. Yeah. >>Enabling to me means not just, and I think, you know, when Jesse answered your question, I saw it in the article that you wrote about, you know, you asked them about multi-cloud and it, to me, it's not about running on AWS and being compatible with Azure and being compatible with Google. No, it's about that frankly abstraction layer that he talked about, and that's what Cohesity is trying to do. You see others trying to do it as well? Snowflake for sure. It's about abstracting that complexity away and adding value on top of the cloud. In other words, you're using the cloud for scale being really expert at taking advantage of the native cloud services, which requires is that Jessie was saying different API APIs, different control, plane, different data plane, but taking that complexity away and then adding new value on top that's white space for a lot of players there. And, and, and I'll tell you, it's not trivial. It takes a lot of R and D and it takes really smart people. And that's, what's going to be really interesting to see, shake out is, you know, can the Dell and HPE, can they go fast enough to compete with the, the Cohesity's you've got guys like CLU Mayo coming in that are, that are brand new. Obviously we talked about snowflake a lot and many others. >>I think there's going to be a huge change in expectations, experience, huge opportunity for people to come in with unique solutions. We're going to have specialty programming on the cube all day today. So if you're watching us here on the Amazon channel, you know that we're going to have an all of a sudden demand. There's a little link on our page. On the, on the, um, the Amazon reinvent virtual event platform, click here, the bottom, it's going to be a landing page, check out all the interviews as we roll them out all day. We got a great lineup, Dave, we got Nutanix pure storage, big ID, BMC, Amazon leaders, all coming in to talk today. Uh, chaos search ed Walsh, Rachel Rose, uh, Medicar Kumar, um, Mike Gill, flux, tons of great, great, uh, partners coming in and they're going to share their story and what's working for them and their new strategies. And all throughout the day, you're going to hear specific examples of how people are changing and reinventing their business development, their partnership strategies on the product, and go to market with Amazon. So really interesting learnings. We're going to have great conversations all throughout the day. So check it out. And again, everything's going to be on demand. And when in doubt, go to the cube.net, we have everything there and Silicon angle.com, uh, for all the great coverage. So >>I don't think John is, we're going to have a conversation with him. David McCann touched on this. You talked about the need for modernization and rationalization, Tim Crawford on, on later. And th this is, this is sort of the, the, uh, the call-out that Andy Jassy made in his keynote. He gave the story of that one. CIO is a good friend of his who said, Hey, I love what you're doing, but it's not going to happen on my watch. And, and so, you know, Jessie's sort of poking at that, that, uh, complacency saying, guys, you have to reinvent, you have to go fast, you have to keep moving. And so we're gonna talk a little bit about what, what does that mean to modernize applications, why the CIO is want to rationalize what is the role of AWS and its ecosystem and providing that, that, that level of innovation, and really try to understand what the next five to seven years are gonna look like in that regard. >>Funny, you mentioned, uh, Andy Jesuit that story. When I had my one-on-one conversation with them, uh, he was kind of talking about that anonymous CIO and I, if people don't know Andy, he's a big movie buff, too, right? He loves it goes to Sundance every year. Um, so I said to him, I said, this error of digital transformation, uh, is kind of like that scene in the godfather, Dave, where, um, Michael Corleone goes to Tom Hagen, Tom, you're not a wartime conciliary. And what he meant by that was is that, you know, they were going to war with the other five families. I think now I think this is what chassis pointed out is that, that this is such an interesting, important time in history. And he pointed this out. If you don't have the leadership chops to lean into this, you're going to get swept away. >>And that story about the CIO being complacent. Yeah. He didn't want to shift. And the new guy came in or gal and they, and they, and they lost three years, three years of innovation. And the time loss, you can't get that back. And during this time, I think you have to have the stomach for the digital transformation. You have to have the fortitude to go forward and face the truth. And the truth is you got to learn new stuff. So the old way of doing things, and he pointed that out very aggressively. And I think for the partners, that same thing is true. You got to look in the mirror and say, where are we? What's the opportunity. And you gotta gotta go there. If not, you can wait, be swept away, be driftwood as Pat Gelsinger would say, or lean in and pick up a, pick up a shovel and start digging the new solution. >>You know what the other interesting thing, I mean, every year when you listen to Jassy and his keynotes and you sort of experienced re-invent culture comes through and John you're live in Silicon Valley, you talked to leaders of Silicon Valley, you know, well, what's the secret of success though? Nine times out of 10, they'll talk about culture, maybe 10 times out of 10. And, and, and so that's, that comes through in Jesse's keynotes. But one of the things that was interesting this year, and it's been thematic, you know, Andy, you know, repetition is important, uh, to, to him because he wants to educate people and make sure it sticks. One of the things that's really been he's been focused on is you actually can change your culture. And there's a lot of inertia. People say, well, not on my watch. Well, it doesn't work that way around here. >>And then he'll share stories about how AWS encourages people to write papers. Anybody in the organization say we should do it differently. And, and you know, they have to follow their protocol and work backwards and all of those stuff. But I believe him when he says that they're open to what you have a great example today. He said, look, if somebody says, well, it's 10 feet and somebody else says, well, it's, it's five feet. He said, okay, let's compromise and say it's seven and a half feet. Well, we know it's not seven and a half feet. We don't want to compromise. We either want to be a 10, Oh, we want to be at five, which is the right answer. And they push that. And that that's, he gives examples like that for the AWS culture, the working backwards, the frequently asked questions, documents, and he's always pushing. And that to me is very, very important and fundamental to understanding AWS. >>It's no doubt that Andy Jassy is the best CEO in the business. These days. If you look at him compared to everyone else, he's hands down, more humble as keynote who does three hour keynotes, the way he does with no notes with no, he memorize it all. So he's competitive and he's open. And he's a good leader. I think he's a great CEO. And I think it will be written and then looked back at his story this time in history. The next, I think post COVID Dave is going to be an error. We're going to look back and say the digital transformation was accelerated. Yes, all that good stuff, people process technology. But I think we're gonna look at this time, this year and saying, this was the year that there was before COVID and after COVID and the people who change and modernize will build the winners and not, and the losers will, will be sitting still. So I think it's important. I think that was a great message by him. So great stuff. All right. We gotta leave it there. Dave, the analysis we're going to be back within the power panel. Two sessions from now, stay with us. We've got another great guest coming on next. And then we have a pair of lb talk about the marketplace pricing and how enterprises have CIO is going to be consuming the cloud in their ecosystem. This is the cube. Thanks for watching..

>> Narrator: From around the globe, it's theCUBE, with coverage of the Global .NEXT digital experience. Brought to you by Nutanix. >> Hi, I'm Stu Miniman. And welcome to theCUBE's coverage of the Nutanix .NEXT global digital experience. We've been at the Nutanix shows since the first time they ever happened, way back at the Fontainebleau, in Miami, of course. Nutanix is now a public company. A lot of news, a lot going on, and the first time they've done, first, a global event and digital event because this was the convergence of the events that they were originally going to have both in North America as well as Europe. So happy to welcome back to the program. To help kick it off, first of all, we have Monica Kumar, she's the Senior Vice President of Marketing with Nutanix. And also joining us is Virginia Gambale, she is a Managing Partner at Azimuth Partners LLC and also a board member of Nutanix. Virginia, Monica, thanks so much for joining us. >> Thank you so much for having us. >> Thank you, Stu. >> So the event here, of course, the line we've used at many of those shows is, how do we bring people together even while we're apart? Good energy, great speakers, everything from Dr. Condoleezza Rice and Simon Sinek, in the opening, in Trevor Noah for some entertainment in day two, and lots of announcements with partners, customers, of course, speaking, and lots of the Nutants. So, Monica, maybe I start with you. You've had a very a close role in helping to shape a lot of what's going on here. I kind of teed up. Give us, from your standpoint, really, kind of the goals, give us a little bit of insight into putting this together for an online audience versus the kind of party that we have for the users when they come together in-person. >> Yeah, thank you so much, Stu. And I'm so excited to have Virginia here with us as well. You know, obviously, the world is so different now. And one of the biggest things that we've been doing for the last six, seven months is figuring out how do we stay connected with our customers, with our partners, with our own employees, and society at large? So, along the same lines, .NEXT has evolved to, of course, also being a virtual event, but at the same time, the biggest design factor for .NEXT is really the connection with customers, partners, our own employees, and influencers, and society at large. So you'll see a lot of our agenda is designed around future of work and what does it mean to be a leader and a technology leader, a technology provider in this world while we are living through the pandemic. We're also talking about future of education, future of healthcare, future financial services, all the things that matter to us as human beings, and then what's the role that technology is going to play in that, and, of course, how can Nutanix as a technology vendor help our customers navigate these uncertain times. So that's how most of our content is on day-one. And then day-two is really all about the latest and greatest cool tech. And you're going to hear a lot about and you've heard a lot about cloud technology and cloud being that constant enabler of innovation for businesses and for IT. So all of our hybrid cloud, multicloud, our core hyperconverged infrastructure, and how that's evolving to hybrid cloud infrastructure, it's about platform as a service, DevOps, I mean, database solutions, and these are competing solutions, you name it. So that's going to be at day-two. And then day-three is a partner exchange. So, obviously, partners are really important to us. That's the village, the ecosystem. And we have a whole day dedicated to our partners in helping understand how can we together bring the best solutions to market. >> Virginia, I'd love to get your experience so far with the event that you've attended. >> Well, I always find that .NEXT experiences a very broadening, enriching experience. I tell people who have never heard of cloud, who are well in the cloud, who are wanting to just learn about it, just sort of standing at the precipice of embarking on this journey, to watch or participate or go to the .NEXT for Nutanix, because it is so rich with content and speakers that are so intelligent about an experience about what they are doing and embarking on. And then in addition to that, there's always a hint and a lookout at the future and where we are going and where we need to think about where we are going. So I am very excited. The first part of this virtual .NEXT, I didn't know what to expect, but I am extremely pleased. >> Well, yeah, Virginia, you bring up a really good point. It's not just the cool technology, and there's lots of that, but what, personally, how do I enrich myself, how do I reach my career, how do enrich my community, that heart that Nutanix talks a lot about. Monica, obviously cloud has been a very important piece of the discussion. I noticed a little bit of shift in marketing. For a couple of years, the enterprise cloud was the discussion. Dheeraj's teams is out, he said, "Okay, we're going to change HCI from hyperconverged infrastructure to hybrid cloud infrastructure." You and I had had a conversation when the announcement of Nutanix Clusters with AWS, and at the show, Scott Guthrie, of course, wearing the signature red polo, and deeper partnership with Microsoft for Azure. Definitely, lots of excitement around that because Microsoft is a company that most people partner with and work with and use their technologies. And things like Azure Arc have the real promise to help us live in this hybrid and multicloud world. So we'd love to just briefly touch on the cloud pieces, what you're seeing in the news from Nutanix's standpoint? >> Absolutely. So one of the big pieces of news that's come out of .NEXT is a partnership with Azure, and we are super-excited for that partnership. Not only is Nutanix Clusters going to be available on Azure and we are jointly developing that solution to bring hybrid cloud solution to customers, you rightfully mentioned Azure Arc, we are also working to integrate Azure Arc across on-premises and Azure cloud. So, ultimately, for us, it's really about technology being a means to an end. The end is business outcomes for our customers, the end is a better customer experience, better employee experience, growth for the company in terms of revenue and profitability. And ultimately, that's what technology is doing, is really simplifying the use of cloud technology and build that hybrid cloud fabric that customers can deploy very quickly, very easily, seamlessly, and then manage it very easily, oh, and by the way, also be able to move their apps and data and license across the on-premises and, in this case, Azure environment. So very excited. By the way, we don't just stop there. When you say cloud, and when we say hybrid cloud and multicloud, it's, of course, on-premises, it's, of course, the hyperscaler clouds, but then there are service provider clouds. Because in region, and then, by the way, I don't know if you heard Khaled Soudani, he's the CTO at SocGen, he joined us as well in one of the keynotes, and obviously, they are building hybrid clouds. And when we talk about hybrid cloud to customers, it's also service provider cloud, which could be for data locality, data residency regions. It's also Nutanix's own cloud, the Nutanix cloud. So that's definitely one of the big pieces of news coming out of .NEXT, is this morphing or I would say evolution of hyperconverged infrastructure to becoming the hybrid cloud infrastructure. >> Virginia, of course, the big discussion this year has been the impact of COVID and what that's meant to IT priorities, CIO priorities. In a lot of the conversations we've been having on theCUBE this year, there's been a real acceleration on a lot of those cloud initiatives that Monica was talking about. So what are you hearing? What are you seeing? What are some of those imperatives that are either accelerating or, and are there some things that people are saying, "Hey, we might want to put this on ice for a few months?" >> Well, I can tell you, from my work with clients, the many public boards that I sit on, which span from financial services, to pure tech, all the way through to consumer-facing businesses, I really see the spectrum. And three years ago, when I was on theCUBE, we were talking about standing at the precipice and jumping in. Now, we are full on, we are in it. And Monica talked about all these different public clouds and the various providers who are leading their own way. But what I love and I think it's really important is that we need an independent company that actually begins to step back and help all the leaders that are running technology and operations and customer-facing functions, to be able to help them do their job. So here we are today, talking to various CEOs and C-suite executives. And the big issues are, "Okay, this stuff isn't so scary, we are in it, we need it for being able to function in the COVID world, and we also need it because our customers need us to need this, to have it." So, when we look at our portfolio of how businesses are investing in technology and other areas going forward, innovation, cost management, and also cyber seemed to be sort of the three very important themes of the day. And I believe that, today, as we sit through the next few days with .NEXT, we are really going to find stories, experiences, and visions about how we can actually address all three of those. >> Yeah, I think the point, Virginia, you're making is so fantastic, that this is the age of innovation while organizations also have to focus on cost intelligence. And that's the number one thing we're hearing from our customers. I mean, like when you were talking, it just reminded me, in the old days and maybe even up to five years ago, and the CIOs were all about knowing technology knowhow and managing costs, and like it was a cost center. But now you look at IT, IT is at the forefront of driving innovation. IT is at the forefront of adopting cloud. But at the same time, IT is also tasked with being smart about cost optimization. So you're right, that's exactly what we're also going to discuss the .NEXT, is how can technology help our customers innovate and, at the same time, be intelligent about cost optimization and which cloud to use for which workloads, for example. >> Yes, and also having the flexibility and the optionality to be able to put these things together. >> Well, yeah, Monica, simplicity was always at the core of what Nutanix did. And talking about the hybrid cloud solutions, it's very important you talk about the fact that it's the same operational model wherever things lived. The one piece that you didn't cover yet, that Virginia teed up, cyber security. So, absolutely, we would need innovation, we need to look at costs, but security is something that went from, it was already at the top of the list, to, oh, my gosh, in 2020, it feels like it's even higher there. So how does Nutanix make sure that, Nutanix along with your partners are making sure that companies, their data, their employees are all secure as possible? >> Absolutely. You mentioned that simplicity is a design principle for Nutanix from day-one, add to that security, security has been a guiding light from day-one, and security is built into our platform. It's not an afterthought, it's something we designed our products to incorporate right from the beginning. And there's a reason for that. The reason is we have over 17,000 customers, and a lot of them are running big, huge enterprise business critical workloads on Nutanix, including public sector, including state and local governments. And we have to ensure that they are able to make the environment secure using Nutanix technology. So whether it's our core technology platform, where we have things built in like data encryption, audit capabilities, or whether it's some of our new portfolio products. Last time, I think, Stu, we talked about how Nutanix offers now this complete cloud platform. 10 years ago, we started with a core foundation, which is hyperconverged infrastructure. But in the last few years, we've added on data center services, like other storage, different types of storage, consolidation, ability for customers, networking options, DR, we've added DevOps and database services, we've added desktop services. If you combine all of those three together with our digital infrastructure services, that's a complete cloud platform that has to be secure for our customers to run enterprise apps on databases, analytics workloads, and also build cloud native applications and run on it, and be able to run the same stack in a public cloud or private on-premises cloud. That has to be secure, so that's the number one design principle for Nutanix. >> Virginia, if Dave Alante was here, he would probably throw out the line that security has really become a board-level discussion. Well, you sit on a few boards, so I'd love to hear a little bit of your insights there as to the security that Monica talked about. Is this something that comes up at every board meeting? What kind of concerns are there out there today? >> Well, Stu, there is no question, it historically has come up at every board meeting. And one of the issues with that has always been the cost growth and escalation that takes place, and can we keep throwing more dollars at securing our environment. Fast-forward, look where we are today. We are highly dispersed workforce. So our attack surface has increased exponentially. And when we think about all the products that we're using, from virtual desktop and functioning from wherever we are in this world, how can that not help, but in the mind of a board director who doesn't know too much about technology, it would frighten them even more. However, the thing that I constantly always underscore is the sooner we move to these more modernized infrastructures, the better our ability will be to secure our environment at a very cost-efficient model. Because these technologies, particularly like Nutanix, have security built into them. And instead of having to add constantly to our cyber workforce, who's going to be looking at and parsing through information, we are able to have these embedded sensors and our ability to have the infrastructure talk to us about where our vulnerabilities are, as opposed to us having to go in and try to figure that out either post event or at some point pre any type of event. So it's very exciting time. I really encourage people to just get off our legacy environments as fast as we can and go to these modernized technology infrastructures and to the vendors who make this invisible to us. And I think the board members start to then say, "Okay, I can begin to understand that." I often give an example of if you're building a smart house versus you buy an old house and you're trying to put cameras on the side and sensors in the windows and in the doors, you can't possibly be as effective in your security as if you built it from the ground up to be secure. >> Yeah, definitely, it is challenging to retrofit that. Modernization is definitely a drum beat we've seen. Monica, a question for you on that theme is, in many ways, the current economic situation is a challenge, but it's also a forcing function. If I can need to keep up, if I need my employees to stay productive, I often need to rapidly adapt some modern solutions like Virginia was saying. Any words on that from what you're hearing from your customers and how Nutanix is helping? >> Absolutely. As I said earlier, I think the more IT leaders we talk to, it's become clear to us that there's three major mandates for IT that they are supporting. It's business growth, it's customer experience, and it's employee experience. So, in terms of modernization, absolutely, we find that IT stakeholders are very keen to go on a journey, which kind of looks like this, and again, it may not be the same for everybody, but starting with data center modernization or what we call infrastructure modernization. So really standardizing and consolidating all the key workloads so they can most efficiently use the data center assets. But then the next step very quickly becomes automation. And I think that's what Virginia was alluding to earlier, is we can no longer throw more and more people at things like security and provisioning and patching and updating and expect us to deliver the service-level agreements we have with business. So automation becomes really key. And, of course, with AI and machine learning, there's a lot of solutions out there around automation, and Nutanix is obviously big in terms of automating. Our one-click upgrades are legendary. That's even before people talked about AI and machine learning, we've been offering them. But then the next step becomes, very quickly, is, okay, great, I've automated everything, IT has become a service, my stakeholders are, I'm able to deliver the service-level agreements, well, what's next? How do I get the flexibility to on-demand spin up environments? And I think that's where the linkage with public cloud comes in, that's where customers are starting to build hybrid cloud. And then the ultimate nirvana that we're hearing from many customers is, they want to be able to use the right cloud for the right workload. A lot of our customers don't want to be stuck, and I'm using the word stuck kind of loosely, but just not with one public cloud. Just like our customers use a lot of different hardware providers in some cases, they also want to have the optionality of using an Azure for one workload, maybe an AWS for something else, maybe it's on-premises for something else, maybe it's a service provider for something else, and that's the ultimate nirvana for IT. So that would be the ultimate modernization, is where you have this kind of like an infinite computing solution, where you can go tap into any resource you need at the point in time that you need it for and be able to pay the right price for that and have a single management across everything. So you don't have to worry about the complexity of managing for environments, it's all done through one single plane, and that's where Nutanix comes in. Really, that's what we are doing, is making it really easy for our customers to reach from this infrastructure modernization, all the way to this hybrid multicloud world, with a single, unified management plan, the ability to move data, applications, and license around as they choose to, and have a cost-optimized solution. >> And let me add to that because I love what Monica is saying. You know, as a corporate fiduciary, I want my partners to do what they do best. So having each cloud provider really continue down the path of the areas that they are best in class in as opposed to wasting their time competing with each other on the same stuff, which doesn't help me evolve as a consumer, and it doesn't help them grow their business. And so, by enabling this kind of hybrid world, we are allowing each of these cloud providers to be able to do what they do best, which helps us invest in our future as consumers. >> All right, so Virginia, talking about fiduciary duties, as a board member, there's a topic that was talked a little bit at the show, but we'd love your feedback. And Monica, I want to hear the company's superior parent. Of course, I'm talking about the founder and CEO, Dheeraj Pandey is, there's a transition, there's a look, looking for the new CEO. If I have the line right, he's he said he will be a Nutant forever even though his role will become a little bit more invisible, of course, what Nutanix has been trying to do with infrastructure and clouds before. So, Virginia, what does this mean for today and for the direction of the company? And then Monica, I would love kind of the internal look from an employee standpoint. >> Well, Stu, thank you for asking the question. I actually did a significant post on LinkedIn a couple of days ago because I really wanted to express to the world how blown away I am by our founder, Dheeraj. I've been working with him now over the last three years. And as I have gotten to know him, and I have worked with a lot of founders in my life, and I've worked with a lot of CEOs who were founders and some that were not founders, they were just CEOs and they came in after the fact, and it is rare that you find an individual that is just so focused on driving the mission forward in a very selfless way. And from the very beginning, people who ended up talking to with our CEO over their life's journey with Nutanix over the last 10, 11 years, will say the same exact same thing, which is, his single focus was about the mission and how Nutanix can support and grow the mission of the organization and what the world needs today. And it is rare that an individual will say, at a certain point in time, "I have taken this thing that I have created to a certain point, and now, it is yet at another inflection point, and it needs to continue on in a significant way. So being concerned about every facet, from do I have the right talent, do I have the right offering, do I have the right capital position, do I have the right board, do I have the right person at the helm? And I have spent a lot of time talking with Dheeraj, which is a gift and a pleasure in life, and to be able to have a candid conversation about where is Nutanix going next and how best to get there. And for a CEO to be able to sit down and talk to their board about that, it is really unique. And to have someone who cares so much about the future of the company, I was really blown away. So I'm very excited about our prospects going forward. Otherwise, I would not have joined this board. We all have, our lives are challenged, and life is short, and we want to spend the time doing the things that we believe in and we love and support. So I am very excited for the next chapter. We have built an incredible base. And now we're poised for very significant growth. And I think to underscore that, you saw the performance of the company was extremely good, the partnerships that are coming out, this is exactly the time when you want to, again, self-effacing, disrupting yourself, looking at where we need to go next. The time to do that is not at the point where you are there and you've arrived at that next step, but just as you're about to take off on a launch. And I think we're here. And I'm very excited. >> Yeah, I'll add to that. So, first of all, Virginia, we are so thrilled that you're on the board. As far as Dheeraj goes, I believe he's a force of nature. I think that's what Virginia said. And look, I'm a parent, and for those of you who are parents out there, this will probably resonate. When a child is born, you nurture your child and you take care of them. At some point, they leave for college. And for me, it was a hard one coming from a different culture, but I almost seem this is akin to that. Dheeraj is the founding father of Nutanix. He has really nurtured the company, he's built it up, he's given us all the right culture principles, and now, he's sending us off to call it saying, "Okay, this is the next phase of your life, go do the best you can and take Nutanix to the next level." And I'm really, really proud to be part of this company, I've been here for a year-and-a-half, we have amazing talent, people are important, we have amazing innovations. And, by the way, this new year, we started a fiscal year in August, it's going to be full of amazing innovations. I mean, this is only the beginning, what you've heard in the last two or three weeks, a lot more is coming down. And then there are some process that we've put in place so people process technology, process to actually scale as a larger company. So I think what Dheeraj has done is really set us up for the next phase of our life, and he's always going to be there for us as an advisor just like a parent is there for the child when they're off to college and off to doing other things in life. That's what I believe. >> Well, Monica and Virginia, thank you so much for sharing the updates. theCUBE really appreciates being able to be part of the Nutanix .NEXT event, and great to catch up with both of you. >> Thank you so much. >> Thank you for continuing to work with us. Thank you. >> All right, stay tuned for more from Nutanix .NEXT digital experience. I'm Stu Miniman. And thank you for watching theCUBE. (gentle music)

>> Narrator: From around the globe, it's theCUBE, with coverage of the Global .NEXT digital experience. Brought to you by Nutanix. >> Hi, I'm Stu Miniman. And welcome to theCUBE's coverage of the Nutanix .NEXT global digital experience. We've been at the Nutanix shows since the first time they ever happened, way back at the Fontainebleau, in Miami, of course. Nutanix is now a public company. A lot of news, a lot going on, and the first time they've done, first, a global event and digital event because this was the convergence of the events that they were originally going to have both in North America as well as Europe. So happy to welcome back to the program. To help kick it off, first of all, we have Monica Kumar, she's the Senior Vice President of Marketing with Nutanix. And also joining us is Virginia Gambale, she is a Managing Partner at Azimuth Partners LLC and also a board member of Nutanix. Virginia, Monica, thanks so much for joining us. >> Thank you so much for having us. >> Thank you, Stu. >> So the event here, of course, the line we've used at many of those shows is, how do we bring people together even while we're apart? Good energy, great speakers, everything from Dr. Condoleezza Rice and Simon Sinek, in the opening, in Trevor Noah for some entertainment in day two, and lots of announcements with partners, customers, of course, speaking, and lots of the Newtons. So, Monica, maybe I start with you. You've had a very a close role in helping to shape a lot of what's going on here. I kind of teed up. Give us, from your standpoint, really, kind of the goals, give us a little bit of insight into putting this together for an online audience versus the kind of party that we have for the users when they come together in-person. >> Yeah, thank you so much, Stu. And I'm so excited to have Virginia here with us as well. You know, obviously, the world is so different now. And one of the biggest things that we've been doing for the last six, seven months is figuring out how do we stay connected with our customers, with our partners, with our own employees, and society at large? So, along the same lines, .NEXT has evolved to, of course, also being a virtual event, but at the same time, the biggest design factor for .NEXT is really the connection with customers, partners, our own employees, and influencers, and society at large. So you'll see a lot of our agenda is designed around future of work and what does it mean to be a leader and a technology leader, a technology provider in this world while we are living through the pandemic. We're also talking about future of education, future of healthcare, future financial services, all the things that matter to us as human beings, and then what's the role that technology is going to play in that, and, of course, how can Nutanix as a technology vendor help our customers navigate these uncertain times. So that's how most of our content is on day-one. And then day-two is really all about the latest and greatest cool tech. And you're going to hear a lot about and you've heard a lot about cloud technology and cloud being that constant enabler of innovation for businesses and for IT. So all of our hybrid cloud, multicloud, our core hyperconverged infrastructure, and how that's evolving to hybrid cloud infrastructure, it's about platform as a service, DevOps, I mean, database solutions, and these are competing solutions, you name it. So that's going to be at day-two. And then day-three is a partner exchange. So, obviously, partners are really important to us. That's the village, the ecosystem. And we have a whole day dedicated to our partners in helping understand how can we together bring the best solutions to market. >> Virginia, I'd love to get your experience so far with the event that you've attended. >> Well, I always find that .NEXT experiences a very broad and enriching experience. I tell people who have never heard of cloud, who are well in the cloud, who are wanting to just learn about it, just sort of standing at the precipice of embarking on this journey, to watch or participate or go to the .NEXT for Nutanix, because it is so rich with content and speakers that are so intelligent about an experience about what they are doing and embarking on. And then in addition to that, there's always a hint and a lookout at the future and where we are going and where we need to think about where we are going. So I am very excited. The first part of this virtual .NEXT, I didn't know what to expect, but I am extremely pleased. >> Well, yeah, Virginia, you bring up a really good point. It's not just the cool technology, and there's lots of that, but what, personally, how do I enrich myself, how do I reach my career, how do enrich my community, that heart that Nutanix talks a lot about. Monica, obviously cloud has been a very important piece of the discussion. I noticed a little bit of shift in marketing. For a couple of years, the enterprise cloud was the discussion. Dheeraj's teams is out, he said, "Okay, we're going to change HCI from hyperconverged infrastructure to hybrid cloud infrastructure." You and I had had a conversation when the announcement of Nutanix Clusters with AWS, and at the show, Scott Guthrie, of course, wearing the signature red polo, and deeper partnership with Microsoft for Azure. Definitely, lots of excitement around that because Microsoft is a company that most people partner with and work with and use their technologies. And things like Azure Arc have the real promise to help us live in this hybrid and multicloud world. So we'd love to just briefly touch on the cloud pieces, what you're seeing in the news from Nutanix's standpoint? >> Absolutely. So one of the big pieces of news that's come out of .NEXT is a partnership with Azure, and we are super-excited for that partnership. Not only is Nutanix Clusters going to be available on Azure and we are jointly developing that solution to bring hybrid cloud solution to customers, you rightfully mentioned Azure Arc, we are also working to integrate Azure Arc across on-premises and Azure cloud. So, ultimately, for us, it's really about technology being a means to an end. The end is business outcomes for our customers, the end is a better customer experience, better employee experience, growth for the company in terms of revenue and profitability. And ultimately, that's what technology is doing, is really simplifying the use of cloud technology and build that hybrid cloud fabric that customers can deploy very quickly, very easily, seamlessly, and then manage it very easily, oh, and by the way, also be able to move their apps and data and license across the on-premises and, in this case, Azure environment. So very excited. By the way, we don't just stop there. When you say cloud, and when we say hybrid cloud and multicloud, it's, of course, on-premises, it's, of course, the hyperscaler clouds, but then there are service provider clouds. Because in region, and then, by the way, I don't know if you heard Khaled Soudani, he's the CTO at SocGen, he joined us as well in one of the keynotes, and obviously, they are building hybrid clouds. And when we talk about hybrid cloud to customers, it's also service provider cloud, which could be for data locality, data residency regions. It's also Nutanix's own cloud, the Nutanix cloud. So that's definitely one of the big pieces of news coming out of .NEXT, is this morphing or I would say evolution of hyperconverged infrastructure to becoming the hybrid cloud infrastructure. >> Virginia, of course, the big discussion this year has been the impact of COVID and what that's meant to IT priorities, CIO priorities. In a lot of the conversations we've been having on theCUBE this year, there's been a real acceleration on a lot of those cloud initiatives that Monica was talking about. So what are you hearing? What are you seeing? What are some of those imperatives that are either accelerating or, and are there some things that people are saying, "Hey, we might want to put this on ice for a few months?" >> Well, I can tell you, from my work with clients, the many public boards that I sit on, which span from financial services, to pure tech, all the way through to consumer-facing businesses, I really see the spectrum. And three years ago, when I was on theCUBE, we were talking about standing at the precipice and jumping in. Now, we are full on, we are in it. And Monica talked about all these different public clouds and the various providers who are leading their own way. But what I love and I think it's really important is that we need an independent company that actually begins to step back and help all the leaders that are running technology and operations and customer-facing functions, to be able to help them do their job. So here we are today, talking to various CEOs and C-suite executives. And the big issues are, "Okay, this stuff isn't so scary, we are in it, we need it for being able to function in the COVID world, and we also need it because our customers need us to need this, to have it." So, when we look at our portfolio of how businesses are investing in technology and other areas going forward, innovation, cost management, and also cyber seemed to be sort of the three very important themes of the day. And I believe that, today, as we sit through the next few days with .NEXT, we are really going to find stories, experiences, and visions about how we can actually address all three of those. >> Yeah, I think the point, Virginia, you're making is so fantastic, that this is the age of innovation while organizations also have to focus on cost intelligence. And that's the number one thing we're hearing from our customers. I mean, like when you were talking, it just reminded me, in the old days and maybe even up to five years ago, and the CIOs were all about knowing technology knowhow and managing costs, and like it was a cost center. But now you look at IT, IT is at the forefront of driving innovation. IT is at the forefront of adopting cloud. But at the same time, IT is also tasked with being smart about cost optimization. So you're right, that's exactly what we're also going to discuss the .NEXT, is how can technology help our customers innovate and, at the same time, be intelligent about cost optimization and which cloud to use for which workloads, for example. >> Yes, and also having the flexibility and the optionality to be able to put these things together. >> Well, yeah, Monica, simplicity was always at the core of what Nutanix did. And talking about the hybrid cloud solutions, it's very important you talk about the fact that it's the same operational model wherever things lived. The one piece that you didn't cover yet, that Virginia teed up, cyber security. So, absolutely, we would need innovation, we need to look at costs, but security is something that went from, it was already at the top of the list, to, oh, my gosh, in 2020, it feels like it's even higher there. So how does Nutanix make sure that, Nutanix along with your partners are making sure that companies, their data, their employees are all secure as possible? >> Absolutely. You mentioned that simplicity is a design principle for Nutanix from day-one, add to that security, security has been a guiding light from day-one, and security is built into our platform. It's not an afterthought, it's something we designed our products to incorporate right from the beginning. And there's a reason for that. The reason is we have over 17,000 customers, and a lot of them are running big, huge enterprise business critical workloads on Nutanix, including public sector, including state and local governments. And we have to ensure that they are able to make the environment secure using Nutanix technology. So whether it's our core technology platform, where we have things built in like data encryption, audit capabilities, or whether it's some of our new portfolio products. Last time, I think, Stu, we talked about how Nutanix offers now this complete cloud platform. 10 years ago, we started with a core foundation, which is hyperconverged infrastructure. But in the last few years, we've added on data center services, like other storage, different types of storage, consolidation, ability for customers, networking options, DR, we've added DevOps and database services, we've added desktop services. If you combine all of those three together with our digital infrastructure services, that's a complete cloud platform that has to be secure for our customers to run enterprise apps on databases, analytics workloads, and also build cloud native applications and run on it, and be able to run the same stack in a public cloud or private on-premises cloud. That has to be secure, so that's the number one design principle for Nutanix. >> Virginia, if Dave Alante was here, he would probably throw out the line that security has really become a board-level discussion. Well, you sit on a few boards, so I'd love to hear a little bit of your insights there as to the security that Monica talked about. Is this something that comes up at every board meeting? What kind of concerns are there out there today? >> Well, Stu, there is no question, it historically has come up at every board meeting. And one of the issues with that has always been the cost growth and escalation that takes place, and can we keep throwing more dollars at securing our environment. Fast-forward, look where we are today. We are highly dispersed workforce. So our attack surface has increased exponentially. And when we think about all the products that we're using, from virtual desktop and functioning from wherever we are in this world, how can that not help, but in the mind of a board director who doesn't know too much about technology, it would frighten them even more. However, the thing that I constantly always underscore is the sooner we move to these more modernized infrastructures, the better our ability will be to secure our environment at a very cost-efficient model. Because these technologies, particularly like Nutanix, have security built into them. And instead of having to add constantly to our cyber workforce, who's going to be looking at and parsing through information, we are able to have these embedded sensors and our ability to have the infrastructure talk to us about where our vulnerabilities are, as opposed to us having to go in and try to figure that out either post event or at some point pre any type of event. So it's very exciting time. I really encourage people to just get off our legacy environments as fast as we can and go to these modernized technology infrastructures and to the vendors who make this invisible to us. And I think the board members start to then say, "Okay, I can begin to understand that." I often give an example of if you're building a smart house versus you buy an old house and you're trying to put cameras on the side and sensors in the windows and in the doors, you can't possibly be as effective in your security as if you built it from the ground up to be secure. >> Yeah, definitely, it is challenging to retrofit that. Modernization is definitely a drum beat we've seen. Monica, a question for you on that theme is, in many ways, the current economic situation is a challenge, but it's also a forcing function. If I can need to keep up, if I need my employees to stay productive, I often need to rapidly adapt some modern solutions like Virginia was saying. Any words on that from what you're hearing from your customers and how Nutanix is helping? >> Absolutely. As I said earlier, I think the more IT leaders we talk to, it's become clear to us that there's three major mandates for IT that they are supporting. It's business growth, it's customer experience, and it's employee experience. So, in terms of modernization, absolutely, we find that IT stakeholders are very keen to go on a journey, which kind of looks like this, and again, it may not be the same for everybody, but starting with data center modernization or what we call infrastructure modernization. So really standardizing and consolidating all the key workloads so they can most efficiently use the data center assets. But then the next step very quickly becomes automation. And I think that's what Virginia was alluding to earlier, is we can no longer throw more and more people at things like security and provisioning and patching and updating and expect us to deliver the service-level agreements we have with business. So automation becomes really key. And, of course, with AI and machine learning, there's a lot of solutions out there around automation, and Nutanix is obviously big in terms of automating. Our one-click upgrades are legendary. That's even before people talked about AI and machine learning, we've been offering them. But then the next step becomes, very quickly, is, okay, great, I've automated everything, IT has become a service, my stakeholders are, I'm able to deliver the service-level agreements, well, what's next? How do I get the flexibility to on-demand spin up environments? And I think that's where the linkage with public cloud comes in, that's where customers are starting to build hybrid cloud. And then the ultimate nirvana that we're hearing from many customers is, they want to be able to use the right cloud for the right workload. A lot of our customers don't want to be stuck, and I'm using the word stuck kind of loosely, but just not with one public cloud. Just like our customers use a lot of different hardware providers in some cases, they also want to have the optionality of using an Azure for one workload, maybe an AWS for something else, maybe it's on-premises for something else, maybe it's a service provider for something else, and that's the ultimate nirvana for IT. So that would be the ultimate modernization, is where you have this kind of like an infinite computing solution, where you can go tap into any resource you need at the point in time that you need it for and be able to pay the right price for that and have a single management across everything. So you don't have to worry about the complexity of managing for environments, it's all done through one single plane, and that's where Nutanix comes in. Really, that's what we are doing, is making it really easy for our customers to reach from this infrastructure modernization, all the way to this hybrid multicloud world, with a single, unified management plan, the ability to move data, applications, and license around as they choose to, and have a cost-optimized solution. >> And let me add to that because I love what Monica is saying. You know, as a corporate fiduciary, I want my partners to do what they do best. So having each cloud provider really continue down the path of the areas that they are best in class in as opposed to wasting their time competing with each other on the same stuff, which doesn't help me evolve as a consumer, and it doesn't help them grow their business. And so, by enabling this kind of hybrid world, we are allowing each of these cloud providers to be able to do what they do best, which helps us invest in our future as consumers. >> All right, so Virginia, talking about fiduciary duties, as a board member, there's a topic that was talked a little bit at the show, but we'd love your feedback. And Monica, I want to hear the company's superior parent. Of course, I'm talking about the founder and CEO, Dheeraj Pandey is, there's a transition, there's a look, looking for the new CEO. If I have the line right, he's he said he will be a Newton forever even though his role will become a little bit more invisible, of course, what Nutanix has been trying to do with infrastructure and clouds before. So, Virginia, what does this mean for today and for the direction of the company? And then Monica, I would love kind of the internal look from an employee standpoint. >> Well, Stu, thank you for asking the question. I actually did a significant post on LinkedIn a couple of days ago because I really wanted to express to the world how blown away I am by our founder, Dheeraj. I've been working with him now over the last three years. And as I have gotten to know him, and I have worked with a lot of founders in my life, and I've worked with a lot of CEOs who were founders and some that were not founders, they were just CEOs and they came in after the fact, and it is rare that you find an individual that is just so focused on driving the mission forward in a very selfless way. And from the very beginning, people who ended up talking to with our CEO over their life's journey with Nutanix over the last 10, 11 years, will say the same exact same thing, which is, his single focus was about the mission and how Nutanix can support and grow the mission of the organization and what the world needs today. And it is rare that an individual will say, at a certain point in time, "I have taken this thing that I have created to a certain point, and now, it is yet at another inflection point, and it needs to continue on in a significant way. So being concerned about every facet, from do I have the right talent, do I have the right offering, do I have the right capital position, do I have the right board, do I have the right person at the helm? And I have spent a lot of time talking with Dheeraj, which is a gift and a pleasure in life, and to be able to have a candid conversation about where is Nutanix going next and how best to get there. And for a CEO to be able to sit down and talk to their board about that, it is really unique. And to have someone who cares so much about the future of the company, I was really blown away. So I'm very excited about our prospects going forward. Otherwise, I would not have joined this board. We all have, our lives are challenged, and life is short, and we want to spend the time doing the things that we believe in and we love and support. So I am very excited for the next chapter. We have built an incredible base. And now we're poised for very significant growth. And I think to underscore that, you saw the performance of the company was extremely good, the partnerships that are coming out, this is exactly the time when you want to, again, self-effacing, disrupting yourself, looking at where we need to go next. The time to do that is not at the point where you are there and you've arrived at that next step, but just as you're about to take off on a launch. And I think we're here. And I'm very excited. >> Yeah, I'll add to that. So, first of all, Virginia, we are so thrilled that you're on the board. As far as Dheeraj goes, I believe he's a force of nature. I think that's what Virginia said. And look, I'm a parent, and for those of you who are parents out there, this will probably resonate. When a child is born, you nurture your child and you take care of them. At some point, they leave for college. And for me, it was a hard one coming from a different culture, but I almost seem this is akin to that. Dheeraj is the founding father of Nutanix. He has really nurtured the company, he's built it up, he's given us all the right culture principles, and now, he's sending us off to call it saying, "Okay, this is the next phase of your life, go do the best you can and take Nutanix to the next level." And I'm really, really proud to be part of this company, I've been here for a year-and-a-half, we have amazing talent, people are important, we have amazing innovations. And, by the way, this new year, we started a fiscal year in August, it's going to be full of amazing innovations. I mean, this is only the beginning, what you've heard in the last two or three weeks, a lot more is coming down. And then there are some process that we've put in place so people process technology, process to actually scale as a larger company. So I think what Dheeraj has done is really set us up for the next phase of our life, and he's always going to be there for us as an advisor just like a parent is there for the child when they're off to college and off to doing other things in life. That's what I believe. >> Well, Monica and Virginia, thank you so much for sharing the updates. theCUBE really appreciates being able to be part of the Nutanix .NEXT event, and great to catch up with both of you. >> Thank you so much. >> Thank you for continuing to work with us. Thank you. >> All right, stay tuned for more from Nutanix .NEXT digital experience. I'm Stu Miniman. And thank you for watching theCUBE. (gentle music)

>>From around the globe covering Google cloud. Next on there. >>Hi, I'm Stu Miniman and this is the cube coverage of Google cloud. Next 20 on air it's week seven of nine. Google of course took their event that was supposed to be in person and Moscone, spread it out online. It's all available on demand. Every Tuesday they've been dropping it in the cube. We've got a great lineup that we're going to share with you of our coverage thought event. This is our analysis segment, joining me to help dig into where Google cloud is. Everything happening in the ecosystem. Having to bring in Dave Alante and John furrier, our co-founders co-CEOs and, uh, always hosts of the program, John and Dave. Uh, it was, uh, it was great last year being in the middle of the show floor, uh, with the whole team and the great glam beautiful booth that Google built well, we're remote, but we're still in the middle of all the topics, the big waves and everything like that. So thanks so much for joining me and look forward to digging into it. >>Hey Stu, great to see you remotely. We got to get these events back. His virtual events are nine weeks, three weeks for Ws all day events. DockerCon virtual orders, nobody ecosystem support. I mean, this is really an interesting time and I think Google has laid out an interesting experiment with their multi. I call it summer of cloud program nine weeks with just a sustained demand for your attention. It's going to been a challenge. >>The question always, John, can they keep their attention? John, you laid out, you know, the cube three 65 were, there is 365 days a year, help extract the signal from the noise, help engage with the community. So absolutely want to kind of peel back the onion and see what we think of the event. But let let's, let's start with Google. Dave, you know, you've been digging through the numbers as you always do. Uh, we're we're more than a year since Thomas Kurian came in and you know, what are you hearing? What's the data showing you as to, you know, where Google really sits in the marketplace? How are they doing >>Well still you're right. I mean, Thomas curious now I think he's about 18 months in and in one of my previous breaking analysis, I kind of laid out a four point plan for, for Google. And we can talk about sort of how they're doing there, but, but really the first one is product maturity and there's, there's a number of things that we can assess as it relates to product maturity. The second we talk about it all the time is, is, is go to market. I think the third one is really around differentiation. How does Google uniquely differentiate from the other cloud service providers? And I think the fourth and we saw this earlier this year with Looker is, you know, Google's got a war chest and you know, they can use that to really beef up the cloud. And I think if, if, if you, if you look at it, you know, Google's done a pretty good job with things like fed ramp. >>I mean, these are table stakes in the big cloud. You know, they're starting to do more things around SAP of VMware, uh, windows. I mean, again, these are basic things that you have to do as part of any large cloud provider. I think the other thing we talked about go to market, they've done a number of things there. Karen's really focused on partnerships. He wants to be a hundred percent channel, uh, at the same time they're hiring salespeople. I think they're up over 1500 salespeople right now, uh, which is, you know, we're getting there. I think it was less than that. Obviously when he came on, that's kind of the benchmark, although we don't really know exactly what, what the numbers are. They've kind of launched into public sector. They see what's happening with Amazon there, they see great opportunities. They see, you know, what, what Microsoft is doing. And so public sector, they have to put out bakeoffs so you gotta be in there and at differentiations still a lot of, okay, how can we leverage alphabet our search business and retail, our business and healthcare, um, and edge things like autonomous vehicles. There's, there's some opportunities there. And then as I said, they're doing some M and a two plus billion dollars for Looker, you know, great capability. So I think they're, they're executing on those four and we can talk about what that means in terms of, you know, revenue and position in the market. >>Well, yeah, Dave, maybe it makes sense to let let's, let's walk through the revenue, just so that people understand, you know, where they sit for the longest time it's been, you know, the number three or the number four where Alibaba said, uh, compared to them, but they are still far behind, uh, AWS and Azure. Uh, and have they been closing the gap at all? >>Well, if guys, if you could bring up that chart, that first one, uh, this is are, we really are estimates. You remember now AWS, every quarter gives us a clean number for their infrastructure as a service. And what we've got here is an estimate for full year 2018, 2019 that's calendar year, the growth rates, and then, uh, with a trailing 12 month view. And I think there's a couple of points here. One is you can see the growth. Google grew 89% last year. They were 70% in Q one 59% in Q two. So, so even though it's somewhat declining, they're growing faster than both Azure and AWS, of course, from a smaller base. I think the other thing, if you, if you go back and look at 2019, relative to AWS, Google was one 10th, the size of AWS. Now they're, you know, there's only eight X, so they're starting to close that gap, but still very much a, a quite a distance from the leaders. >>Yeah. Uh, John, maybe if we look at Google under Thomas Currian, of course there's been a real, uh, growth in hiring. So, you know, you're there in the Valley, John, we know lots of really smart people that have joined Google's great enterprise, uh, you know, pedigrees there as well as the ecosystem, uh, that, that wants to be able to partner with Google. You know, what are you seeing? What are you hearing? I like one of the interviews that you did, uh Suneel prody, uh, it was, it was the number two over at Nutanix. Uh, and now we've got an important role in Google cloud, >>Google hiring great people. I got to say, one of the things I'm impressed with is I've always liked the product people. They have great product chops. I'll ask the Google has come from a position of strength on the tech side being Google. Um, and, but the enterprise business is hard too, and they got to hire more enterprise DNA. They're trying to do that at the same time. They're trying to make the table stakes stuff done, move fast during the product side. And then at the same time, create the game changing product with like ant those for instance, um, and then have all those new features. So they're running as fast as they can. Um, they're building product as fast as they can. So you got, you know, developer and operator efficiency, which I love the strategy. However, when you run that fast, there's definitely debt. >>You take on both technical and market debt around trying to make a shortcut. So Google to me, the word in the Valley is great stuff with the people. Product is awesome, getting better, good product people, but still those enterprise features product reliability in terms of not sunsetting products early to, you know, making sure the right support levels are there. These are like the little details that make the difference between an enterprise player and someone who is essentially, you know, moving too fast, get new products being to agile. So yeah, it's a double edged sword for Google. We've said this all the time, but overall I'd give them a solid number three position and still haven't seen the breakout yet. I think ant those can be that if they keep pushing on this operator efficiency, but I just don't think the enterprise is ready for Google yet. And I think there's issues there. >>Yeah. John, you bring up a great point. I know the last couple of times we've been at the show, I feel like I'm scratching my head. It was like, wait, when did lift and shift become sexy? Yes, you want to meet the enterprises where they are, but how is that different from the message that we hear from Microsoft that we hear from AWS? Uh, one of the bigger announcements during the infrastructure week, uh, was about a new program, the rapid assessment and migration plan or ramp, uh, to help customers get from where they are, where they need to be. Uh, it's interesting because of course, if you, you know, for reinvent for years, we had all the systems integrators, helping customers move and migrate, uh, both AWS and Azure have lots of migration solutions out there. So, you know, how will Google differentiate themselves and make different there? >>Well, they don't, they don't really know. I mean, they have put stuff down on paper, but here's the problem that Google has to overcome to make it a truly a fast growing cloud player. They got to nail the product features that they need to be in the marketplace. And the ecosystem really wants to work with Google. I see retail is lay up for them and they're doubling down on that. They've got smart people working on this, but the ecosystem and adding product features are two major heavy lifts ecosystems about moneymaking. At the end of the day. I know that sounds kind of greedy in this era of empathy and missions and values, but at the end of the day, if you're not making your ecosystem money, which means keep products around support for a certain number of >>Years and have incentives economically for people to build software. They're not going to work on your platform. And I think Google needs to understand that. Clearly. I just don't see it. I mean, I just don't see people saying, I love Google so much. I'm making so much cash and success. Um, and they got some good products. You know, I, like I said, products on ecosystem are things they're going to ratchet up super fast. Well, there's a couple of places, a couple of partners they violated, like I said, durian wants to be a hundred percent channel-based channel fulfillment. And when you talk to the channel, they do tell you, yo Google there they're being aggressive. Deloitte, you know, they chart chart out as a big partner HCL. Now of course, those guys are all working with everybody, but they're starting to put resources around that in terms of training and certification. >>And of course, other, you know, much smaller resellers and partners. So that's, that's interesting, right? That being really super channel friendly, that's a differentiator to your point, John, that's making be do that because they're not coming from a position of strength channel. No, they are channel friendly. Can, you can say you're channel friendly, but if your product doesn't work, the channel will reject you instantly. They're, they're a, they're a tough critic and they need to have reliability. So again, this is not really a problem with Google. It's just a product is evolving fast at the same time, they're trying to roll out a channel. So if you want to have a good rental strategy, you gotta have a good one posture and programs, but the product has to be enabling and reliable. And if someone's building software on top of a cloud platform and stuff doesn't work or changes, that's more cost more cost means more training, more hiring. >>If someone leaves, how does it scale? These are like really important things around channel. Cause they have to sell to the customer and support their name's on the line. So again, channels and easy to say thing to do, but to actually do it with a product is hard. And I think Google has that challenge. And again, it's a challenge that they overcome. It will be a great opportunity. Well, and I think that's a good point because it wasn't, it was 2019 when I was like VMware SAP, full blown windows support. I mean, that's, that's really late to the game. And so as I say, product maturity is critical, but there are some, some winners there obviously in analytics, uh, I think big query as get, gets very, very high marks. So there's, there's some real pockets of, of, of positive positivity there. But you know, I would agree though, the maturity is a key factor for the channel to really go on. >>Well, right. If you look, John, you mentioned anthro Santos was the story last year. Uh, and it's, we're all talking about multicloud. Uh, much of the multi-cloud discussion has been, uh, due to Kubernetes. And if it wasn't for Google, we wouldn't have Kubernetes. The concern of course, is that Google took it, it open source. The CNCF took it as a foundation and customers went nuts with it and the other public cloud and even, you know, smaller cloud providers are getting as if not more value than Google is. So what you hear in the back channels, when you say, boy, Google brought this technology out district really help enable their platform. Well, AWS is still winning. AWS has plenty of solutions. They've got interesting things to get, you know, deep solutions, leveraging Kubernetes. Uh, and if you look at Google, they announced anthros last year, it's gone through some updates this year. >>Uh, you know, you both mentioned, uh, working with the partners. One of the things that jumped out at me, uh, there's now something called ant those attached clusters, which means that if I have somebody else's, you know, Kubernetes that is fully certified, I can, I can plug that in and work with Anthem. It was one of the gaps that I saw last year. You hear Google saying, we're partnering with VMware, we're partnering pivotal, but here's. And if you want to use OpenShift or PKS, you know, you need to come over to work with Anthem here. We are understanding that customers are going to have multiple environments and often multiple different Kubernetes solutions out there. Uh, you know, Dave, you mentioned like VMware, of course is a really important solution. VMware moving along and supporting more Kubernetes. Uh, and the, the update for the solution is the Google cloud VMware engine. >>And absolutely the number one use case they talked about is take your VMs, get them in the cloud and then start using those data and analytic services that are in the public cloud. So we're seeing some maturity here, but you know, Dave, if we look at the multicloud market, you know, it, Google's not the first company that typically comes to mind, you know, VMware, red hat, even Microsoft probably are a little bit higher on people's thoughts. You know, what have you been seeing? It's an area we've been spending a lot of time last couple of years hybrid and multicloud. >>Well, we have some data on this guys, if you would pull up that next graphic and this, this is observing data from our data partner ETR and what this shows on the vertical axis is the spending momentum. So are you spending more or less? And then it's really a net score, which in other words, to subtract the less from the morning when we have leftover that's, the vertical axis high is higher, is better. And then the horizontal axis is markets, bear really presence in the data set, and you can see the hyperscaler guys, you know, that's where you want to be Microsoft AWS. They're always sort of separating from the pack. You'd love to see Google. Is there a hyperscaler out there with those guys, but they're not one of the interesting things that we're seeing in the dataset Stu and John VMware cloud on AWS has really popped up. >>So this thing of this notion of hybrid as part of the cloud ecosystem and multi-cloud is really starting to have legs. And you can also see red hat with, with open shift and believe it or not even OpenStack as a telco, you see in that pop up as well as VMware cloud, which is comprises cloud foundation and other components. So you see that hybrid and multicloud zone. And I think, I think you got to put Google, you know, right there, you can see where IBM and Oracle are for just for context, they don't have the momentum, they don't have the market presence in cloud, but they have a cloud. So that's kind of how the landscape is. And I think Google, from a standpoint of ant dos, they, again, they have to be trying to be open, leverage their Coopernetties chops and try to differentiate from certainly AWS. I think your point is right on, I think Microsoft has a pretty strong story there, but Google's got a clean story and they're investing and I think it's a good position for them. Not as, not as good as the other two, but you're when you're coming from behind, you have to try to differentiate and they are. >>Yeah, well, Dave, you've always said the rich get richer when these markets, but now with COVID that they are getting richer. Amazon honestly, stock I'm billion trillion, $2 billion valuation for Apple Google on the cloud side. This is, I think that if they had more product leadership in certain areas, I think they'd be doing more, more with their cloud, but they have some IP that could come out of this post COVID growth strategy for them, where it could be a game changer. So if you look at security and you look at identity, and one of the things that caught my attention in the anthesis announcement was this, uh, this, uh, identity service that they have, which is like, uh, open ID kind of connect thing. Identity will be critical because Google has so much IP around, um, you know, um, user login information around the mobile on the mobile side. >>I mean, Jennifer Lynn on this many times that they could leverage that and really helped the edge secure. And from a user access standpoint, having identification in the Anthem would be great. And this whole modern application trend is kind of where the puck is going. So you're there kind of skating to that puck area. And also they're focused on operators. This multicloud thing hits a home run with operators, because if you can create an abstraction layer between multiple clouds and have this modern kind of top layer to it, you're in a good position, but the insiders here in Silicon Valley and in the industry that I talked, they were all saying that Google has huge IP in their network. They have a very solid network. So what's interesting to me, as a Google can take leverage some of those network pain points and then bring anthesis that connective tissue. They got a real opportunity, but they've got to pull it off, right? So covert hitting, probably the worst thing that could have happened to Google because they were just a couple feet from the goal line on this, on this market in terms of really exploding. But I think they're well positioned. I'm not down on Google at all. >>I think that, you know, I'm glad you brought that up, John, because I think Cove was a two edged sword for them. I just published last week in my breaking analysis this weekend, actually that there were three big tailwinds insecurity as a result of coal go away. And identity was one of those cloud of course, was, was the other one. And then endpoint security was the third. And so that's a, that's, that's a, you know, kind of good news for, for, for identity. The flip side of it is if you go back and look at where Amazon and Microsoft were in terms of their growth, relative to where Google is now, Amazon and Microsoft appear to have been growing larger. Now these things go in an S curve, you know, it's kind of an old guy that starts out slow and then gets really steep. So we may actually see Google accelerate. Uh, but >>I think you wait in that it may have to wait until after COVID. So it's really a Jewish store, good news on the identity side. And Google's well positioned, but necessarily bad news from a growth standpoint. Well, there's three areas to that. You know, you and I have been riffing on lately and we've, haven't published a lot yet because we're going to wait until we have our event cube con event in October. But there's three areas, I think ant those points too. And they even say this kind of in their own way, um, multicloud, which is customers, connecting customers anywhere and finding device and whatnot. So customer connection points, customer enterprises, improved developer, modernized developer, the developer market, and then three operators, three areas that are all moving trains. They're all shifting under their feet. So I think they're doing great on developer side because they have great traction. >>We've covered that with coop con and other areas have done amazing work operator efficiency, no problem. I think they got a lot of great credit there and are building and adding new stuff. It's the customer piece that's weak. They, I think they really got to continue to double down on what is the customer deployment, because let's face it, enterprise customers aren't as savvy as Google or the hyperscaler. So when you roll into main street enterprise, especially with Cova Dave, as you pointed out, are they sitting there really grokking Coobernetti's on bare metal? And at those they're like, shit, how do I keep my network alive? So it, I just think isn't a long yet operationally on the customer side. And I think that is a weakness, um, and on Google's formula and they got to just make that easier. >>Yeah, no, no great, great points there. Absolutely. In, in talking to a lot of the cloud customers, if they already have an existing relationship that's expanding or accelerating, that is a lot easier than choosing a new environment. So as Dave said, the rich get richer. Um, I mentioned that at, at the start, this is week seven of nine of what Google is doing. Um, we want to get both your, your viewpoints on this event, how they laid it out nine weeks, it's all done on demand. I know when they had the opening keynote, there was a decent rally point. You saw the usual Twitter stream out there. They had a nice median analyst program that kicked off at the beginning. For me personally, there's been some stuff that I've gone back infrastructure week. I watch this week for app modernization. There's definitely some announcements that I'm digging into, but I think overall what I see out there is people rallied at the beginning and then they kind of forgot that the event was going on. Um, you know, what are you seeing? You know, what, what's the new best practice on, you know, how long should an event be? How do you deliver it? How do you get engagement? >>Well, I mean, just to, you know, Tim, Dave will weigh in, but I'm pretty hardcore on my criticism of most of these virtual events, mainly because virtual event platforms and virtual event executions or whatnot, well known as a first kind of generation problem. No one's really been under this kind of disruption when they got to replicate their business value as quickly in an environment they weren't optimized or have the personnel for. So you're seeing a lot of gaps in these virtuals, kinda like multi-cloud and high, where you have tens of different definitions of how to do it. I think Google went to nine weeks cause they really didn't know what to do. And they left a lot of their ecosystem hanging out there because normally Google next is a huge show with great content presentations. Everything's up on YouTube anyway. So on demand is not a build value. >>The real value of Google next was the face to face interactions. The show floor, the ecosystem, the expo hall that is completely absent from the show here. And this is consistent with other events. And honestly, it's over nine weeks, Amazon re-invent, it's going to be over three weeks. And last year they had a music festival. How are they going to replicate that again, this is a huge negative shift for these vendors because they rely so much on these events to get the word out. So it's really hard. Um, so I, I I'm really impressed with the nine week program and the sense of kind of staging it out and kind of the summer of cloud, I would have done things a little bit differently if I was them in terms of making it more exciting, but it's just really difficult to command attention for the audience over nine weeks. >>And I think that's, if they had to go back and do a Mulligan, I would've, they would've probably would've done more activation around the digital rather than a bunch of on demand video. So at least I did something and didn't cancel now the good news is there's a slew of news. We can collaborate on, um, the virtual spaces, the internet. So people are talking, it's just that it's all distributed. No one knows who's there, right? So it's not like an industry event. It's just an online collection of videos like on YouTube. So I felt that lack of intimacy was probably my, my biggest critique. Um, but again, I think he just wanted to move forward and get this behind them. >>I think you nailed it, John. I mean, on the one hand they made it harder for themselves stretching it out over nine weeks. On the other hand, they kind of took the easy way out is putting it up on all on demand. I guess they have analyst programs too, but I felt like they, weren't certainly not even close to what you have in physical. And it's really hard to obviously replicate physical, but I've seen other programs where the intimacy with the analyst and the journalist was much higher and opportunities to have interactions with executives. I felt it was just a little bit removed, actually quite a bit removed would have loved to have seen just a more intimate one-on-one activity. Maybe not one-on-one, but, but one, one to many with a smaller group of analysts and journalists, I think that would have gone a long way. Um, and that, that was missing for me anyway. >>I mean, they could have done nine micro events every week with like a rallying point is to pointed out, um, just really a difficult, I mean, who, who was executing this event? I mean, they have an events team that's used to doing physical events, Moscone and whatever. It's just, they didn't, I don't think had the time to figure it out. Be honest with you. I mean, Google is a company known for search relevance, find what you're looking for and uh, organizing content. I just think they didn't do a good job at all. And I think I didn't have any much attention cycles to it because I was kind of keying in the news, but I didn't know where my friends were. Who's rallying is Stu there. I didn't even, do's tweeting, I'm not following it. Or I missed his tweet. So there's a lot of asynchronous, um, stuff going on with was no, you know, gravity around a community or ecosystem kind of moment where I could schedule an hour at 10 o'clock or multiple times >>Does the day to check in and go to the watering hole or some stuff, >>You know, hub or instance like that. So, you know, something that we're thinking a lot about David's, you know, and I think this is a moving, moving target, but what's clear is that you can create synchronicity and still have the asynchronous programs. So at least we learned that with the Docker con event that we did and the software that we're building. So, you know, virtual events, isn't about just the events, but what happens on inside the event, outside the event, after the event, I think people are too hung up on this. I got to have a portal walled garden model. So I think it's going to be a learning curve for everybody. And I think Google may or may not do nine weeks. We'll see what re-invent does with three weeks. How do you keep people's attention? But three weeks when they're not in Vegas? >>Well, you know, no, I think that physical or virtual, it's your opportunity to write the narrative, to set the tone or set the narrative. And you're seeing this with the conventions, with the political conventions, you know, they're, they're actually, you know, you don't necessarily watch the whole thing, but you get a good sense, you know, post virtual event, what the narrative is. And I think that's cause you know, the media picks it up and I think it's, it's imperative to really do a good job of interacting with the media. You know, the analysts, the ecosystem, the partners, I haven't talked to a ton of partners who have been totally engaged other than, you know, their one-on-one activity. So I think there's an opportunity there to, to really write that narrative, to set that narrative and keep it alive and that, that entices people to go back and watch the man. Then I didn't feel that hook here. >>Yeah, here's the problem that I see with has Google has this problem and Docker con did not have the problem and you know, self-serving, we did that software, but we designed it for this purpose. When I go to an event, you do guys too. But personally, when I go to an event face to face, I like to get a sense of what the collective group at the event is thinking. I fly there, I'm present. I can see the presentation. I can see the pack breakout sessions. I know it's not back. I can get a sense visually. And with my senses on what the collective voice of the group is at an event, does it suck? Is it good? How's the band? What it's, what's the hallway conversation. So I can feel that I had none of that with Google next. Okay. Like, I didn't know, five, no, I had no other than some random things on Twitter, I had no sense what the collective ecosystem thought of the event. >>And I think a lot of the events have that problem where you can do both. You could have the rallying moment where there's a group collective coming together and send people to do that and still have the asynchronous consumption, organizing the content. But that's one of the main benefits. What is what's, what's going on with it? What's the voice of this collective? How are people thinking about this? And who's there? Who can I connect with and maybe follow up with, I didn't feel that this was simply a bunch of videos posted fundamental. Yeah, absolutely. John, >>If you can't feel that energy, is there a Slack channel, is there some chat group, uh, is there some way that, that you can be involved? Uh, definitely a missed opportunity, especially Google's got great collaboration tools. They're tied into all of our calendars would have been something that they could, uh, make ways that we could engage and find out. All right, John and Dave, thank you so much for helping us, uh, you know, really dig through a lot, going on. As we said, this nine week event, uh, we we've got a playlist, uh, that we're, we're going to be broadcasting for some of the key executives. Got, got a lot of the news here. And after this week, which was at modernization, we do have a couple other interviews that will be, uh, coming out, uh, when we have them, but be sure to check out the cube.net, uh, for all the upcoming, as well as search, to be able to find the previous, uh, content there, reach out to at furrier at diva launch date, or meet at Stu for any feedback or comments. We'd love to get your feedback, especially in these times when we can't all be together. So thanks John and Dave for joining and I'm Stu Miniman. Thank you for watching the cube.

(vibrant music) >> Everyone, welcome to our Palo Alto studio. I'm John Furrier host of theCUBE. We're here for a digital conversation. Part of our new digital events, part of our new structure of bringing people into the studio and also doing remotes. We'd love to do that in the era of the travel bans, but it's always great to have local Silicon Valley executives and startups here. Milin Desai, CEO of Sentry IO is here with me. Former VM-ware industry executive, CEO of Sentry IO hot startup. Thanks for coming in. >> Thank you for having me. >> So you can drive in. You don't have to fly anywhere. It's all good. No wearing masks. The coronavirus is crazy. I'm so glad we have you at this studio and get this content acquisition. Thanks for coming in. I want to get your take on your company before we get into the industry thing. I think you look at some of the most successful categories that just came out of nowhere. You know, you look at AIOps for instance in driving, you know, observability. But what is observability? That beginning, that comes with public page or do the list just goes on and on. The cloud has created this agile market where real time and then a lot of automation is going on so whether it's error logs like a Splunk does and that's scaled up. You get to doing something variation with software code that's not just something breaks, a phone rings. There's a lot a going on. You're this really kind of the tailwind here for you with cloud scale. What does Sentry doing? What's their secret sauce? >> So, the simplest way I would put it is we help you measure and monitor your code in production in close to real time. So what does that mean? You look at all, all of the companies that we talk about, whether it's a John Deere on one end or a Spotify on the other. They're all getting more digital in nature, which means they all trying to interact with their customers more often, building apps with an interface with an API. And as we all know, through our own personal experiences, if you don't get a great experience, you simply move on. So, you pull up your app, you pull up Uber, it's not working, let me look at Lyft. Right? That's the kind of consumer behavior that's starting to take in. >> So-- >> Meaning you don't really know as the owner of the app if they're abandoning or not, it's just down sales or? >> Correct. And so, what we do is we help developers monitor how the usages of their code in production. So, as users hit editors, a checkout button is not working or a user is having a bad experience on a mobile phone, whereas the same application on a browser looks fine. We in real time giving notification saying X number of users on this type of device, on this type of interface are having issues. And not just that, it's an alert, it's an alert that says this is the issue, this is the line of code where the issue's taking place, this is the potential commit that you did in your getRepository, which is causing it. So, it's the full kind of metadata around the issue. Which typically would be, what, two days? I take it as filed. Support me, look at it. Hey, customer has an issue, let's reproduce it. Well the customer is gone. So this is all done in real-- >> Or it could be a complete blindspot too. You don't know, right? This is the thing. This is why I love this whole digital transformation role where instrumentation is re-imagining how everything's being done. So for instance, you could see a code push and you go, okay, it's in production. And then why are sales down? Why is usage down? And then you've got to do a postmortem. >> Correct. >> No one called, just going what the hell happened? Fingers are blaming. He did it! Here you're trying to get to the point where you can see that error earlier or before or after, during as it work. >> It's almost in real time. Close to real time. As the user has the error immediately through either PagerDuty, Slack, email, whichever your communication medium is. You get to know a user or a set of users are having an issue. You click it, you go to this portal. All the metadata is right there. So, it's in real time. And so to exactly your point, it's not after the fact. >> Yeah. >> Right, it's happening. And so, the CTO of tackled.io, said it best, it's a startup that helps companies get on to marketplaces. He said, "Hey, we found issues before our customers even filed a issue against us." So, you know, this helps us deliver true customer experience, as a development team. >> So, on the developers that target profile get that and they're coding away. They don't have time to do research. They'll be like, "Oh, I better bolt on some instrumentation here." That's been the successful move. Look at like what Datadog has done in DevOps. Just the easy onboarding, free use it. Is that the same model you guys are taking this free land, adopt then expand. So, is it a freemium, could you explain the business model? >> Yeah, so, a Sentry is a open source. And so customers can take the piece of software that we have as is, fully functional and run it themselves on their data center on their cloud, or they can choose a SaaS version from us and we offer kind of like a free version and then you pay for the plan. So, what we typically see is customers turn it on, developers turn it on and they like it. And then, the best score I got recently was, one CEO who said, "Hey, you know, I don't send you that many events, but I see the value of what you do, so I decided to pay you." Right, so, they went from free to paid. And that's kind of typical pattern that we see. And the best thing about this is, it takes you approximately four lines of code to get started. Four lines of code in your code and you get started getting the benefits of Sentry. >> What's good sign for monetization when you got the paying it forward literally with cash. I want to ask you the difference between the open source version because I saw in the origination story it's really interesting. They were at jobs and they saw this side project grow into a real opportunity. And it's always good to see the open source not die, right. So, this been maintain the project. When would someone use the open sources? Is that the hardcore folks or, so SaaS, obviously makes sense. It's easier if you're doing a lot of the extra support and whatnot on top of it. But what's the use case for the folks who are going to bring it in house loaded on their cloud? >> I think we'll leave it to our customers to decide that. And we've seen, folks who say, "Hey, you know, we have, we're going to try it out, it's a small, we have got a good DevOps practice. We're going to get it up and running." Here's what happened with one of my teams at VMware. The engineer in charge looked at it and said, "It's not worth my time given what the price on SaaS is." Right, so, like our smallest plan is $29, which satisfies most startups or small software projects. And his point was like, "Hey, you know, it's almost better for me to start and using that versus--" >> Well they weren't using NSX. I'm sure Pat Gels would be like, "Get shipped the next product." Well this is the trade off, right? I mean, so that's what's beautiful of open source. You want to bring it in and make it work for yourself. That trade off has to be economically there. >> Correct. >> So you have a nice balance of if you're hardcore, no problem. >> Please use-- >> Use it, contribute, be part of the team. But if you want ease of use and all the bells and whistles and the speed. >> I think it comes down to what we are starting to see, which is, how much do you care about getting to value faster and where is your value? Is it in kind of running and operating all these pieces of software or is it in, you know, getting value to your end customer? So, if you are focused on building your business, we are this value add that kind of gets you there faster. So, stop focusing on kind of building the infrastructure. Start delivering kind of the value to the business. >> So I'm going to ask you, so, are you the CEO? So the founders who I've not met. I look forward to interviewing them. They seem pretty cool. I'm sure they probably say, "Oh this guy from VMware, he's probably the big company guy." 'Cause they were like, we're going to Dropbox now. Engineers, I could almost imagine their, what they're like. Probably skeptical, this is VMware guy. How did you get through the interview process? Obviously, you're the CEO, you made it. Were they skeptical ? What worked? Why you, why'd you go there? >> You know, the best thing about this transition is Chris and David. So, David was the CEO. He is now the CTO. He's the founder creator along with Chris. And it was his decision, to bring someone into the company, given that we are seeing this, you know, we are now at 20000 plus customers and he felt like he wanted to kind of go back to building and creating and bring a partner in crime. So, that was the good part. I would say like, we started talking and we are at the same energy level, you know? So, I think it just worked out in the way we communicated. And you've known me for a bit. I'm kind of hands on. I like, you know, to kind of get into things and build businesses. So, I think the profile matched out and both of us took our time. So it was, a long dating process, where we got to know each other. Not just as, you know, what we do for work. But, you know, how we operate and had coffee and lunch and dinner and--- >> Well, it is a dating, dating and marriage is always thinking, but the founders are, it's a tough move to make. I mean, for founders to be self-aware, to bring in someone else. But also the fit has to be there. And a lot of entrepreneurs just check the box and try to hire someone too fast that could fail or gets jammed down by the VCs, you know. So, the founders are pretty kind of reluctant. So, that's interesting that you did that. >> Yeah, he's been thinking. You know, the thing about David is he's super thoughtful and hopefully you'll get to see him soon. He's been thinking about this for a bit. And he took his time. And he worked through the process and that's why I said it felt like we were not just talking about, me joining as a CEO, as much as us getting to know each other and building this for the long run. And so we really took our time on both ends--- >> And he want to to get back on the engine of the business? He's a developer, right? He's like the code. >> Just don't want to, >> It was-- >> 20000 customers, you going to get hiring people. It's HR issues. This probably, I don't want to do that. >> That and you know it was kind of the personality thing, right? Grit and grind, you know. We kind of, can somebody come in and have the passion, the same that he believes in what we do. And he saw that and I saw that in him and I'm like, this is a great opportunity that I cannot forego. >> So talk about the, I say love modern, the modern startups because, you know, you're on the right side of history when you got cloud at your tailwind and kind of DevOps, like vibe you get going on with, I know it's not DevOps, but it's common like cloud scale and the agility. How are you guys organized? You guys have virtual teams. You have a central office. Is there a physical place? Do people come in? What's the, how is the company's philosophy on work environment? >> So, we actually have three locations. One in San Francisco, which is the headquarters, where we are located. And then in Vienna, Austria, where one of the early engineers and pioneers live. And so we built around that person and that location. >> No one's complaining about that. >> No. >> Vienna's not a bad place there-- >> Not a bad place. I haven't visited yet. (laughs) I am looking forward to it. I was supposed to be there in April, but, given the circumstances, I'm postponing it. And we recently started this past year in Toronto. And so, we are--- >> So three strong areas for tech talent for sure. >> And then we do have some employees working from home. So, we try and hire the best, and then we accommodate. But we do try to kind of cluster around these three locations. >> So, I got to get your take as the CEO, obviously we're all grappling with this, work at home, Covid 19, the coronavirus, is impacting. Everything's being canceled here in Silicon Valley. I would say Seattle has more of a hotspot than our area. Mostly China as China. What's the view that you guys are taking right now? You're telling people who work at home. Obviously, events are being canceled. Places where people doing Biz Dev, KubeCon was canceled, Dell Technology World is can-- I mean everything's being canceled. How's that affecting your business and what's your philosophy? How are you guys are executing through this tough time? >> I think as a company we've kind of taken the step for having people work from home and we did it on a location by location basis. So, for folks in San Francisco, especially because folks who are commuting on public transportation and other things. We wanted to make our team feel comfortable. And so we've instituted a work from home policy, for, I think we said two weeks, but I think it's going to keep going until we get a clear signal from the government, both locally and at the federal level. So that's kind of where we are as a team. And then what we noticed was the Austrian government kind of had similar regulations of everyone's working from home. Slack, you know, Google Hangouts. We spending a lot of time on video, making sure we are connected as a team. And you know, just that spirit of how we operate and talk to each other continues. As a business, we are a bottoms up business. So, what I mean by that is folks sign up, they use the product. And developers are right now globally still fully functional. The only difference being they're now working from home. So we feel like as a business, we'll be fine. And we are ensuring that our customers through this transition and through this period of kind of unknowns are able to continue to be successful for their customers. >> It's funny, I was talking with someone, it's like there's going to be some, obviously, sectors, like events are going to take a big hit. South by got canceled, Coachella's being canceled. All the tech events are being canceled. That's why we're going to be doing our stuff at the studio with virtual events, for theCUBE. But certain things are going to be different. You going to see pregnancy, boom. You know, nine months later, people are going to be having kids cause they're home alone or divorces depending on how you look at it. But productivity, developer wise has been talked about as actually developers want to just crank out some code. They don't have to come into the office. You can be more, I mean you can still be productive. Developers have been doing this for decades. >> I think-- >> At least if they are more. >> You know, I think you, you know, I think there might be a scenarios of adjustment, a period of adjustment. And then folks will get comfortable. So, it's super important to create that engagement model. Whether, do you have the tooling to keep the team engaged. And there companies that are completely remote. And so we're making sure we learn from their best practices around that. But I do believe that, for tech companies or even for manufacturing companies focused on building software, developers are going to be productive. >> Okay, so a baby boom's coming, divorce rate's going to go up and productivity is skyrocketing. (both laugh) >> For developers. >> For developers. Well, I mean it's a good time. Okay, can I get your take on the industry now. Honestly, putting all the coronavirus aside, we saw a surge in public cloud check. Done. And ask you when your VMware with NSX coming in and becoming the engine with software defined networking as part of the Series piece. You're starting to see hybrid clear as day. It's going to happen. Multi clouds on the horizon. So, you now have a three wave cloud game going on. Wave one, done. Wave two is hybrid. Wave three maybe bigger than them all with multicloud. Do you agree with that trend analysis and what's your take on that? >> So, this is where I'll probably kind of look back at my time at VMware. I think, you know, definitely see the multicloud wave catching on. But I would use the word multicloud as in, not a app spread across three clouds as much as, you know, a company choosing to have a certain assets in AWS, certain assets in Azure, certain in Google. So, I don't see yet this idea of an app being stretched across the three clouds but definitely, while I was-- >> VMware tried that. (both laugh) >> While I was at VMware and in talking to customers, we definitely saw adoption of multiple clouds. And that's where when I was working with the cloud health team, this idea of managing cost and security across three clouds became very common as a pattern that came up. You definitely see that as a kind of directional thing that a lot of organizations are doing. >> Yeah, the idea of just rapidly shifting up workloads based on pricing, all that stuff. I think it's aspirational at best because development teams are now just getting their groove on with hybrid and operation, cloud operations. So, I can see a day where if you can manage the latency network issues, maybe some day, but I mean, come on, really? I think about how hard that is, just latency alone. >> And the issue is like, architecturally you have to make really good choices to get there. So, I think you might see that in like kind of tech software firms. We're thinking about, how do I stay cloud neutral? But for the most part, if you want to take the full value of AWS or full value of GCP, you want to go deeper in there. And use all their services. >> Yeah, I think that's great insight. Let's riff on that a little bit because one of the things I was talking to Dave Alante and Stu Miniman about was, if you look at the multicloud, I don't think it's going to come from a vendor. I think if you look at the success of the Facebooks of the world, even Dropbox where your founders came from, early on, they had to just basically build it from cloud native, from ground up. And all the hyper scalers use open source. They built all their stuff. No one was selling them anything. They just did it. So, I think you'll see smart architectural moves, but that'll be the unicorn. That'll not be the standard. That'll be the exception, not the rule. I don't think you can sell multicloud, in my opinion, yet, or I don't think that'll even be possible. But I think someone will come out and say, make those architectural decisions saying, "I have an architecture that works multicloud because we architect it that way." >> Yup, yup. And I think that's kind of the more, kind of from an engineering standpoint, I think you'll see more of that. I think from a, you know, from a kind of solution standpoint, you will see folks saying, "I will help you manage or secure or build into each of the clouds and give you kind of common pattern versus the latter of it." And engineering team says, "Here's a way to architect for multicloud." >> You know, we pay a lot of attention to the next gen kind of psychologies. Obviously, we do a lot of coding on with our cube cloud that's coming out now. But, how do you see the founders you're working with and that in this new peer group that's developing. I call it, the next gen entrepreneur, technical entrepreneur. As they look at the vast resources of cloud and all of the data opportunities there and mobility, internet things and all this stuff going on. What is the general mindset right now of these kinds of entrepreneurs from a technology perspective? How are they looking at the problem space? What's your take on this new landscape as an entrepreneur? >> Yeah, I'll give you kind of what got me super excited about Sentry. Like how, why did I think about that? Which is if you look at 2000 to 2010, we did software defined infrastructure. Things started moving into software. 2010 to 2020 was, as you correctly wanted a cloud, hybrid, everything became kind of as a service. I think this next decade will be about data. So, companies using the data to get a competitive advantage or figuring out, you know, how to stay ahead, whether it's competitively or even to win a market. And the other aspect of this is because everything is so, as a service, API centric, I think it's going to explode how we develop things. And I think this is going to be truly now the decade for the developer, who's going to make deeper choices, greater choices, buying decisions. And so, with data kind of exploding, and the management of it and getting insights out of it is one aspect of it. And, you know, as somebody who's looking at Sentry, we do a lot of that, right? Which is how are customers using it? What are they using? What languages? And everything else that goes with that. But on the other end, developers are going to start kind of using things and create a whole new set of use cases that's going to change the way we think about it. So I think there's a whole set of elements around how to use this infrastructure to build new applications, creative products, that is going to be a massive boom. >> I think that's a great point. I think that's great insight. Because you think about observability, which I was just joking earlier on about, but I think the relevance observability is network management applied to value real time, right? Because if you can instrument everything, the smart people are going to saying, "Hey, I can just instrument this and get the data I need rather than dealing with this hassle process we had before." So, it brings up that kind of philosophy of kill the old to bring in the new or something new that kills the old. So, it's an interesting phenomenon. I think it's very relevant. But I want to get your, question as a CEO now, you've got, you're at the helm, helm of a company is technical. And talking about architecture, what's your architecture for the venture? What's your plans? How do you see the, you said you're going to come and build this next level growth. What's your architecture look like? Are you going to, do more of the same? Any new things that we see? What are you going to... What's your plan? >> Fundamentally, you know, we as a kind of set of users in the world today, have spent a lot of time monitoring, as I told you earlier, machines, systems and applications, right? And so there's a lot of successful companies doing that. But if you fundamentally believe that this is the decade where you're going to write more code than we've ever before or refresh more applications than we've ever before. Our focus is code and how it does whether it's in a staging environment, in a canary deployment, or in production. How do we measure code and monitor code in production. And the impact of that code to the end users. So it could be errors and now increasingly code performance. So you will see us kind of venture into this idea of helping developers. Not only find issues that they run into production like we talked about before, but also be able to say, looks like over the past three releases, our logins per second have gone down progressively by 10%. Why is that happening? Where is that happening? Which team made that change? So, you will see us kind of really double down on this idea of measuring and monitoring code going forward, complimenting how we measure monitor systems, machines and applications today. >> Yeah, I mean, code has got to be managed, as people more, people contribute. It's like a compiler for the compiler. (laughs) >> It's like if code fails, your business-- >> Code for the code. >> Yeah. >> Meta three meta meta as they say, but code for the code. But that's, it's basically code management in a way, right? It's the code data. You're leveraging that code relationship to the application. >> And so we talk about applications a lot. And so we write code, we store code, you know, in a getRepository. Now there's a whole set of elements around securing it. We deploy it. What about measuring and monitoring it? That is the element where we focus and kind of bring that whole cycle together. Helping that application developer be successful. >> What's it like for you going from VMware to the startup? What's the biggest, coolest thing that's happened? >> It's been a great transition. You know, and I always say this to folks who ask me for career advice. They say, always choose the people you work with and the people you work for. And I've been fortunate enough to do that and I think this transition has been great for that reason alone. Which is I've had the time to get to know the team at Sentry. They got to know me and it's just been, it's been fantastic. I think the velocity of and the pace at which I can make changes, has been the most fun part of it. >> And you've got like 25, 20000 paying customers 50000 total customers roughly in that range. Pretty sizeable. Employee count, how many employees do you have? >> 100 plus employees and-- >> Still small, still small. >> Yeah, still small. And we're going to probably double this year, give or take. And you know, it's 20000 customers from every startup. I've spoken to a startups, over 100 startups in two months. And it's amazing to see their reaction and their love for Sentry. >> And funding, how many rounds of funding have you guys done? >> We just finished Series C, in September of last year. 40 million, any Accel growth. So, we feel really good about where we are. With the revenue ramp that we've seen, we're in great shape. >> And pretty good numbers in terms of a head count too, very leveraged SaaS model. Get the developers. >> Yes. >> Great. Well, we're going to be entertaining a lot of developers at DockerCon this year. DockerCon used to be an event for Docker. Now they sold half the business to Mirantis. They're focusing on Docker developers. We have an event here. We're doing a virtual event. So, a lot more developer action coming. We'll talk more about that. Love to meet your founders, have them come in too. We want to thank you for coming on. >> Thank you. >> Milin Desai, CEO of sentry.io, former VMware executive with a great hot startup, Series C funded, growing here in Silicon Valley, San Francisco and in Austria. I'm John Furrier with theCUBE. Thanks for watching. (vibrant music)

>>Fly from San Francisco. It's the cube covering RSA conference, 2020 San Francisco brought to you by Silicon angled media. >>Okay, welcome back. Everyone's keeps coverage here in San Francisco for RSA. Copper's 2020. I'm John Farrow, your host, you know, cybersecurity industry's changing and enterprises are now awake to the fact that is now a bigger picture around securing the enterprise cause it's not only the data center, it's cloud, it's the edge. A lot of great stuff. I've got a great guest here from Dell, EMC, Peter Garris, consultant cyber resilient solutions and services marketing, uh, Dell EMC. Great to see you. Thanks for to John. Good to see you again. So you know, I was joking with Dave Alante just this morning around the three ways of cloud, public cloud, hybrid cloud, multi-cloud. And we see obviously the progression hybrid cloud is where everyone spend most of their time. That's from ground to cloud on premises to cloud. Yep. So pretty much everyone knows around on premise is not going away, validated by all the big cloud players. >>But you've got to nail the equation down for on premises to the cloud, whether it's Amazon, Amazon, Azure, Azure, whatever, all those costs. But the multicloud will be a next generation wave that is an industry backdrop and it's very, very key. Plus AI and data are huge inputs into solving a lot of what is going to be new gaps, blind spots, whatever insecurity. So I guess, you know, Dell's has a history with huge client base, traditional enterprises transforming. You're in the middle of all this. So you've got, you know, the airplane at three to 30,000 feet. Yep. And the companies have to swap out their engines and reboot their teams and it's a huge task. What's going on with cyber and the enterprises? What are, what are some of the key things? Well, so I like to keep it pretty simple. I've been in this industry over 20 years and I've really consistently talked about data as the global currency, right. >>So it's beautifully simple. Whatever industry you're in, whatever size company you're in, enterprise or even now, small to medium businesses, their businesses are driven by data connectivity. That data availability of the data, integrity of the data and confidentiality of the data, and so the sort of the area of the world that I focus upon is protecting customers. Most valuable data assets now, whether those are on prem, in the cloud or in a variety of modalities, and ensuring that those assets are protected and isolated from the attack surface and then ability to recover those critical assets quickly so they can return resume business operations. That's really the area that I work in. Now, that data, as you pointed out, it could start on prem, it could live in multi-cloud, it can live in a hybrid environment. The key is really to to understand that not all data is created equally if you were to have a widespread cyber attack, really the key is to bring up those critical applications, systems and datasets first to return to business operations. >>Really challenging. You know, it's not funny. It's actually, I just, I run it, but it's, it's, it's, it's really kind of indicative of the society now is that EMC was bought by Dell storage and the idea of disruption was always been a storage concept. Yes, we want, we don't want a lot of disruption when we're doing things right. So not know whether it's backup and recovery or cyber ransomware, whatever it is, the idea of non-disruptive operations. Absolutely. A core tenant. Now that's obviously the same for cyber as you can tell. So I've got to ask you, what is your definition in view of cyber resilience because, well, that's what we're talking about here. Cyber resilience. What's your view on this? So when we started developing our cyber recovery solution about five years ago, we used, uh, the NIST cybersecurity framework, which is a very well known standard that defines really five pillars of how organizations can think about building a cyber resilience strategy. >>A cyber resilience strategy really encompasses everything from a perimeter threat detection and response all the way through incident response after an attack. And everything that happens in between protecting the data and recovering the data, right? And critical systems. So I think of cyber resilience is that holistic strategy of protecting an organization and its data from a cyber attack as great insight. I want to get your thoughts on how that translates into the ecosystem. Okay. Because there's an ecosystem around cyber resilience. Absolute, let's just say, and you may or may not be able to comment on this, but RSA was now being sold. Yeah, no, that's fair. That's going out of the Dell family. But you guys have, you know, obviously VMware and insecure words, but it's not just you guys. It's an ecosystem. It really is. Does Dell now without, with and without RSA fit into the ecosystem. >>So as I mentioned, cyber resilience is really thought of as a holistic strategy. RSA and, and other Dell assets like carbon black, um, fit in somewhere in that continuum. Right? So RSA is really more on threat detection and response, perimeter protection. The area of the business that I work on, data protection and cyber recovery really doesn't address the, um, prevention of attacks. We really start with the premise that preventing a cyber attack is not a hundred percent possible. If you believe that, then you need to look at protecting and recovering your assets. Right? And so whether it's RSA, whether it's carbon black, whether it's secure works, which is about cyber incident and response, we really work across those groups. It's, it's about technology processes and people. It's not any one thing. We also work outside of the Dell technologies umbrella. So we integrate, our cyber recovery solution is integrated with Unisys stealth. >>Uh, so there's an example of how we're expanding and extending the cyber recovery solution to bring in, you know, other industry standards. You know, it's interesting, I talked to a lot of people that come on the Q of history here at RSA. Sure. Everyone wants better technology, but this also has shipped back the best of breed because you one of the best new technologies. At the same time, you've gotta have proven solutions. So what are you guys selling? What is the best of breed from, uh, Dell? Yeah, you guys are delivering to customers. What are some of the areas? So I, I'm old EMC guy myself, right? And, and back from the days of disaster recovery and business continuity, right? More traditional data protection and backup. The reality is that the modern threats of cyber sec of cyber hackers, breaches, insider attacks, whatever you like, those traditional data protection strategies weren't built to address those types of threats. >>So along with transformation and modernization, we need to modernize our data protection. That's what cyber recovery is. It's a modern solution to the modern threat. And what it does is it augments your data or your, excuse me, your disaster recovery and your backup environment with a purpose built isolated air gap digital vault, which is built around our proven data domain and power protect DD platforms. Uh, that, you know, I've been around for over a decade. Um, but what we've done is added intelligence, uh, analytics. We've hardened that system and we isolate it. Uh, so customers can protect really the most valuable assets in that kind of evolved. So one of the things I've been doing some research on and digging into is cyber resilience, which you just talked about cybersecurity, which is the industry trend and you're getting at cyber recovery. Okay. Can you talk about some examples of how this all threads together? >>What are some real recent examples? Sure. So think of cyber recovery as a purpose-built digital vault to secure your most valuable assets. Let me give you an example. One of our customers, is it a global paint manufacturer? Okay. And when we work with them to try to decide what of their apps and datasets should go into this cyber recovery vault, it said, what is the most critical intellectual property that you have? So in their Kenyan, Oh, some customers might say my Oracle financials or my office three 65 environment. For this customer it was their proprietary paint matching system. So they generate 80 to $100 million every day based upon this proprietary paint matching system, which they've developed and which they use every day to run their business. If that application, if those algorithms were destroyed, contaminated or you know, posted on the public internet somewhere, that would fundamentally change that company. >>So that's really what we're talking about. We're working with customers to help them identify their most critical assets, data systems, applications, and isolate those from the threat vector. Obviously all verticals are impacted by cyber security. Every vertical is data-driven. That's true. Obviously the low hanging fruit, are they below the normal suspects financial services? Is there, is there a particular one that's harder than having financial services got fraud and all that stuff on it, but yeah, that's still number one or so. I think there's two sides to the coin. One, if you look at the traditional enterprise environments, absolutely financial services in healthcare because they're both heavily regulated, uh, therefore that data has very high value and is a very attractive target to the Woodby hackers. If you look on the other end of the spectrum though, the small to medium businesses that all rely on the internet for their business to run, uh, they're the ones that are most susceptible because they don't have the budgets, the infrastructure or the expertise to protect themselves from a sophisticated hacker. >>Um, so we, you know, we work across all verticals. Obviously the government is also very susceptible to cyber threats, but it's every industry, any business that's data-driven. I mean, everyone's been breached so many times and no one even knows how many times. Uh, I gotta ask you about, um, um, some cool trends we're reporting on here. Sure. Homomorphic encryption is getting a lot of traction here because financial services in healthcare homomorphic homomorphic yeah. Okay. Did I say that right? Oh, it's the first time I've ever heard that term, John. I, it's encryption at end use. So you have data at rest, data in flight and data and use encryption. When you're doing all, you're protecting all your transactional data. Ah, so it's focusing with discovery. Intel's promoting it. Uh, we just covered a startup that's doing that as well. That's new, that's new for me, but allows for more use cases, but data and use, not just motion static. >>Yeah. That's opening up these other things. But it brings up the why, why that's important. And the reason is, is that financial services and healthcare, because they're regulated. Yes. Have systems that were built many moons ago or generations. Absolutely. So there was not these problems that you mentioned earlier that were built for that, but now you need more data. AI needs sharing of data sharing is a huge deal. Real time share real time. Right. And I think that's where the homomorphic encryption comes in. That's exactly right. So you mentioned that, so these industries, how can they maintain their existing operations and then get more data share? Do you have any insight into how you see that? Because that's one of those areas that's becoming like, okay, HIPAA, we know why that was built, but it's also restrictive. Yeah. How do you maintain the purity of a process if your infrastructure is, is old? >>That is, that is a challenge. Healthcare especially because, I mean, if I'm, if I'm, uh, you know, running a health system, every dollar that I have should really go into improving patient care, not necessarily into my it infrastructure, but the more that every industry moves towards a real time data-driven model for, for how we give care. Right? Yeah. Um, the more that, uh, companies need to realize that data drives their business, they need to do everything they can to protect it and also ensure that they can recover it when and if a cyber attack happens. Well, I really appreciate the insight and it's going to be great to see Dell technologies world coming up. We'll dig into a lot of that stuff while we're here on talking to us about some of this financial service in banking. I want to get your thoughts, I've been hearing this term sheltered Harbor. >>Yeah. Being kicked around. What does that about? What does that mean? Sheltered Harbor? You're right, I think you'll hear a lot more about it. So sheltered Harbor, uh, was, uh, is it isn't financial industries group and it's also a set of, uh, best practices and specifications. And really the, the purpose of sheltered Harbor is to protect consumer and financial institutions data, uh, and public confidence in the U S financial system. So the, the, the use cases, this, you can imagine that a, a bank having a cyber attack and B being unable to produce transactions could cause problems for customers of that bank. But the, just like we were talking about the interconnectedness of the banking system means that one financial institution failing because of a cyber attack, it could trigger a cascade and a panic and a run on the U S financial banks. And therefore the global financial system sheltered Harbor was developed to really protect public confidence in the financial system by ensuring that banks, brokerages, credit unions are protecting their customer data, their account records, their most valuable assets from cyber attack and that they can recover them and resume banking operations quick. >>So this is an industry group. It's an industry build group. Sheltered Harbor is a U S financial, uh, industry group. Uh, it's a nonprofit. You can, you can learn more about it. It's sheltered harbor.org. Uh, the interesting thing for Dell technologies is we're actually the first member of the sheltered Harbor solution provider program and we'll be announcing that shortly. In fact this week and we'll have a cyber recovery for sheltered Harbor solution in the market very shortly. Cyber resilience. Great topic, and you know, it just goes to show storage has never gone away. The basic concepts of it, recovery, continuous operations, not disruptive operations. Yeah, cloud scale changes the game. It's all about the data. All about the data. Still sites, RSA coverage here, cube day, two of three days of coverage. I'm John furrier here on the ground floor in Moscone in San Francisco. Thanks for watching.

>>Ply from Barcelona, Spain pits the cube covering Cisco live 2020 Ratu by Cisco and its ecosystem partners. >>Hey, welcome back live to Cisco live in 2020 in Barcelona. We're in Europe, Barcelona. I'm John Ferrara, Dave Alante. We've got a great guest here and the whole theme of the show is not about the infrastructure is about the applications and the applications being powered by an infrastructure powered by Cisco. We've got a great guest, senior vice president, general manager, team collaboration, Shri Travaasa of Cisco. You run all the big products, WebEx on steroids, new announcements. You had a really killer announcements, the pack booth. We'll get into that. Welcome to the cube. Thanks for coming. Thank you for having me. What's the quick news? You're on stage giving the keynote quickly share the news. We can get into it. So we are obviously >>coming out with a set of updates to our great portfolio. We reach out to about 300 million users across the enterprise today who use us for all the way from meetings to team collaboration to calling to powering meeting rooms. So in a sense, what we have as a products that, uh, is either in the meeting room or on the desktop or on a mobile phone. So any one of those methods and mechanisms. And in the past couple of years we've seen massive adoption of video, uh, whether it'd be on the mobile phone, whether it be in your desktop or in a meeting room itself. >>So video is the key. You had an announcement with Mike, uh, Microsoft teams explain that because don't they? Don't they compete with you? >>Yes, we, we, so the best way to describe it as is it's compatibility and competition. So it's competitive to compete, um, for the sake of our end users. So end user choice pretty much drives, uh, the types of integrations we do these days. You can't leave it to an it organization to do that integration. You've got to make sure these products work. So we integrate quite a bit with our competitors, spar, Slack, Microsoft teams, zoom. We do integrate with all of those guys. And the Microsoft teams integration, um, is prefaced on providing the best real time media experience into the Microsoft ecosystem. So if a customer is using office three 65 for document collaboration and chooses us for real time collaboration, they get >>the best experience comes from. So this has been a sleepy space for awhile and then all of a sudden you've mentioned Slack, zoom comes out, big IPOs, high valuations, Microsoft kind of transitioning and gets, it's based to to teams. There's a lot of excitement all of a sudden. And I was thinking in the last year out, geez, I wonder if Cisco is asleep at the wheel, but today you had all these announcements, so obviously not asleep at the wheel. Describe what you see going on in the space and what excites you from a standpoint of what you've just announced. So I think >>over the past two years, rightfully so, there's been a ton of movement in this space and I think it's driven by, it's, it's important to talk about why it's driven by globalization of the workforce. So that globalization of the workforce has, has, has, has gotten caught steam in the past few years and you pretty much see folks being employed across the globe. Whoever has the skill gets employed in a sentence. And what we see within the confines of WebEx is an increase in user engagement. So the same user is using WebEx a lot more and we wonder why we're seeing basically cross time zone meetings go up and team collaboration as we know it is no longer across the table. It's actually across time zones, across geographies, across language boundaries. So you're seeing that happen and the power of team collaboration is not just bringing people together, it's the data in heading to within the conversation becomes the new currency. >>It's the new frontier. And you can do a whole bunch of analytics on that. You can provide information on that. You can basically bring what I would call uninterrupted work streams in the myths, which is, you know, how do you take a conversation, take a part of a set of action items out of it and basically take it all the way so that there's automation, there's least amount of transmission loss and transmission loss in a sense. So that's, that's what's causing, um, this, this industry to wake up because it's a productivity gain in knowledge worker population. >>I don't know why it's off the charts on these systems, you know, low denominator and it's so easy to justify. I mean to me this is the biggest way that people are kind of talking about, but not really specifically addressing it. And to me, I always like to look at the startup world because the startup world is ultimately the Canary in the coal mine. Cody cloud native was before cloud hit, the startups were in there wipe clean sheet of paper, all cloud. Now that's mainstream. I had a conversation with Mitchell, the founder of Hashi Corp and we were talking about the concept of virtual first. And his startup was all virtual. They didn't have an office, they could afford one, but their teams were remote. This is the new dynamic that works. And so I believe that this is going to be an enterprise requirement because this has been validated. >>You seeing people work virtually, development teams, marketing to any team, they're remote, they're at home. So this is a trend. This is real. And designing a product for virtual first versus saying, Oh, if your virtual uses Proctor was designed for this, this is really where it's coming to in my opinion. How are you guys addressing that? Because in that video is not easy. Totally not. You guys been doing video Cisco for a lot them. I know from the cable companies to make a deep packet inspection and managing packets, QoS and mean policy basis, the perfect storm for making video work better. So explain the whole virtual first and the video. Start by sharing a small little secret. I run this business and yet I'm a remote worker. Cisco's based in San, I live in Seattle. >>I live in a small town called mamasan. I'm, I'm a perfect example of who we are. It's all the. So without a doubt, what has also spurred this is the bandwidth to trust the globe, not just in the U S uh, I find that, you know, parts of Asia have very good connectivity. If you go into Korea, Singapore, it's just fantastic, right? If you go into the Western Europe, Scandinavian countries, it's just fabulous. So I think the, the fact of the matter is you, the act of working together across the table and the act of these collaboration tools bringing people together need to be the same. That's pretty much where we are all headed. We're all trying to achieve that Nirvana, making sure there's no dissonance when you bring people across video that's key. That requires not only the ability to see and hear people, but to be able to whiteboard, to be able to have a very rich and immersive conversation on biblical creation so that, you know, using like stickies on a whiteboard for example, how well can you do it? >>So those are the types of things that we are headed towards. Uh, and I w I would pretty much say you guys said it in your question. You have to design for a remote worker for a virtual work environment, which basically is all about optimizing for team collaboration and optimizing for information that's consistent across different communication types. Whether you pick up the phone, whether you are on a meeting in a persistent chat, all that transcription should look and feel the same. This is the convergence really of networking and software because software is where the action is, but the network controls the routes. So, you know, give you an example, we were doing a live broadcast in our studio in Palo Alto had Ken Jennings on from jeopardy and it was, I was so excited. It was a good interview. We had multiple guests on about AI and you know, and he was kind of our celebrity guests and he had terrible bandwidth with his house. >>I don't know, maybe his kids were playing games on it or he was downloading some Netflix, who knows, but he had a horrible visual. We couldn't control that. This is where the network optimization comes in. What are you guys doing there? You guys run the networks, you guys have access to some of the routes and looking for, you know, best route, best quality. So I think without a doubt, you know, the, your lowest common denominator leg in your network kind of decides the quality per se. Uh, but we, we continue to do things like a compression of bits on the wire so that you need the smallest amount of pipe. But at the end of the day for high Raz video, you still need a decent amount of bandwidth. And what ends up happening is it's not just bandwidth, it's uh, you know, understanding what kind of packet loss profile you have on that network. >>So what we are doing across nearly nearly every vendor today is figuring out how we can optimize for these Laci networks. So if you're talking to any collaboration engineer, um, the first interview question will inadvertently be, tell me your experience on Laci networks. What have you done, how many patents do you have? You know, that's kind of the, the discussion per se. So I think without a doubt the advent of 5g and its expansion will lead to Ken Jennings potentially having a much better experience. Right. Can you auto scale, not auto scale, but auto detect? Yes. That cause that's something that could be automated. And we, we automatically, we call it graceful degradation. So we start with aspiring for the 10 ADP. Then we'll bring it down to seven 2360 and no video. And that happens automatically and we let the end user know you're having a network blip and hence, uh, we have, we are degrading it or today's product. Yes. >>So years ago when you, there's video conferencing, you just have to show 15 minutes beforehand just to make sure everybody get on. Okay. So simplicity is another big adoption theme, whether it's one push phone calling or call me or whatever it is. At the same time, you've got to add functionality. You've had a transcription, you've had a translation, you've got the split screen. And when I stand up, the camera follows me. So are those counterpoints simplicity and functionality, how do you integrate those together? >>I think the, the, all of this is done in the quest to simplicity, right? Um, one of the key things we've done across the Cisco WebEx portfolio, we've been known as the stodgy characters. Um, you know guys who don't move fast, which is exactly the opposite, to be honest with you. We worked on making sure we get rid of, I'm going to use the word here, nerd knobs in the product optimized for the simple in a meeting, there are three things that matter. Three big use cases, scheduling, joining in, meeting quality. Those are the only three things matter. The rest doesn't matter, right? So if you look at our devices, if you look at everything, we have this consistent green button that shows up everywhere. Whether you bring up outlook, whether you bring up an iPhone calendar, whether you bring up a desktop in one of our devices, all of those things will have this consistent green bar. We don't, we never want the end user to miss it. See it hit it. It'll show up at the right time. Basically shows up between six minutes and the 40 minute Mark before the meeting. >>And by that in meeting quality, you mean the experience overall, how hard it is to share something or >>actually can you see that person? Can you hear that person, you know, things of that sort of, right. You know, how do you avoid echos in a meeting? Like, what if I turn on both audio multiple times in a particular echo, right. As I mentioned in our last interview, Sri about um, uh, the previous guests around, they want API APIs cause it was like API APIs. It's kind of a trend towards a thin, I won't say thin client cause that's some kind of an old, old word. But um, more efficient source code on the client side, not bloated >>software in the sense of having all these bells and whistles. I mean, I mean at some point you're going to use, right? It could be an advanced version. Maybe you have a tiered thing, but at the base set, how do you create software in this modern error so that you can have really fast software managing front end with the powerful backend. You think about, Hey Siri, you know, there's the front end, there's a back end. So you starting to see this kind of decoupling. How do you guys look at that as it changed the development thesis? Is that something that you guys are thinking about? What's your take on all that? >>Yeah, without a doubt. Right? So we, we, we constantly optimize media is a very different workload than for example, a commanding tool. Right? Yeah. Uh, and I don't mean to trivialize city or any other assistant media is hard when you're doing video. The app needs to have some intelligence to be able to disintegrate audio and video streams and content sharing, right? So these apps tend to have a bigger footprint on the desktop, on the mobile phone than other traditional apps. So there is a constant quest for that additional bit of optimization to reduce, you know, substantially reduce the juice you use out of the laptop. Uh, and with laptops becoming more and more powerful, mobile phones becoming more and more, more powerful, we are only able to bring more, more into that big tree. >>Yes. And the rich media is only getting more and more robust with video. Look at the gaming world. My kids got their rig set up, multiple monitors. I mean, it's a lifestyle experience, consumption of video. It's all, it put more pressure on you guys. It's hard. We know we do it. How, what's the, in your mind, what's your guiding principle for future innovation? Whether you're hiring, designing around video, what do you guys chasing that Nirvana? What is it? Is it the software, the hardware? It's a chips. >>I think it's a combination of them, right? If you look at Cisco, our inherent differentiation is we know, we know how to do software. We know a thing or two about networks. I mean no hardware. How do you bring these three together and there's a four to dimension, I'm going to call it quad. And it's security. You can't ignore security. You know, it's, it's something that you have to intrinsically think about. It's not a check by check box after you don't want somebody peeping Toms in their meeting. For example, everybody is simply >>back in the cams. Jeff Bezos has got hacked on video on his WhatsApp embedded malware. So are all kinds of weird things that come through. You don't know. >>I think it's, it's the amalgamation of all of these things. How do you maximize every single element of the pipe? Um, so we are working with, for example, our own DNA center methods and mechanisms by which we're saying based on our workload, how do we optimize the next look for our workload. When we find an issue within let's say WebEx, how do we automatically self heal the network? That is basically where we are headed. So we want to make sure we are constantly stack up and down the stairs, down the stack. And the other, you know you've talked about simplicity of use case. I'll give you an example. What we're doing with our devices now as it has face recognition, we don't store any, any images in the cloud. So as soon as you walk into a meeting room, we've got an IOT sensor that it recognizes your face. >>It says, Hey, let me pull up your meetings. It starts to track who all have joined your meeting. And then let's assume you forget to join the meeting. It wakes up and it says, would you like to join the meeting? Two of two of your colleagues have joined so you don't even have to hit the button. It is germaphobe friendly. So you don't have to touch. It binds you in basic automation. So that level of automation is coming in. So you're talking about the future. The future is about simplicity. That spans generations. So you're pretty much worn the human to come back and for the tech to fade away in the back of them. If you don't want them to be reliant on this app that you have to learn, right, it should be discernible, relatable, easy to use. >>Works like the movies in history. You're a rock star. I'm great to have you. In fact, now we know you live in Seattle. We're going to have you in our studio remotely and we're gonna make sure that bandwidth and that video is of highest quality., the SVP, senior vice president, general manager of the collaboration group of Cisco. Big part of the future of Cisco. This group is going to be really driving some of those network benefits. The applications are big part of the focus, changing the business models, business outcomes. This is the conversation is the cube coverage from Barcelona. We'll be right back after this short break.

>>LA from Las Vegas. It's the cube covering AWS. Reinvent 20 nineteens brought to you by Amazon web services and they don't care along with its ecosystem partners. >>Hey, welcome back. Everyone is the cubes live covers in Las Vegas for AWS. Reinvent 2019 it's our seventh year covering Amazon reinvent. They've only had the conference for eight years. We've been documenting history. I'm John Farrow, stupid man. Dave Alante, John Walls, Jeff, Rick, they're all on the other step two sets sponsored by Intel. Want to thank their support without their generous support to our mission. We wouldn't be able to bring this great content. Our next guest to talk about the IOT edge jerk DDoSs column. Perfect. Welcome back. VP of IOT. Well the Greek names. Yeah, I'm half Greek, half German so I can expect, okay. Is smart. Good. So Derek, I gotta ask you, so IOT is hot. Explain quickly your role at AWS because you're not an I-Team specifically define your scope. So my scope is owning all or my team's sculpt is owning old software services and tools that deal with non it equipment. >>So when you go to AWS and look for IOT, all the service that you'll find, that's the scope of my teams and this it group which have all the it stuff and just feels like cars, manufacturing sensors, all of the axioms for the NFL, all that good stuff. So women, you're going to see Edelweiss so I go AWS, amazon.com and then you're fine either. means all of our compute, all of our databases, all of our storage and there's also all of our and Melanie and I and then there's an IOT section and there you find all of the goodness that we do for IOT. You know, it's exciting. Stu and I talking about all week here, the whole cloud native, you take the T out of cloud native, it's cloud naive. You've got the general commercial business and public sector barely getting their act together. They're transforming, they're doing it now. >>He's $1 trillion on a vouch. Trillions of dollars of of change coming. Good up business opportunity. But if they're having trouble transforming, you get this whole new world of industrial edge which requires computing cars manufactured. This is a hot area. So a lot of change happening. What is the most important story people should pay attention to in your area that that's notable for this collision of all this transformation? I think maybe the most notable story that we currently have is a corporation that they do with the VW, which is the largest a car manufacturer. And you were just lucky that via their CIO mountain Huffman being part of Verona for good's keynote, our CTO. So if you haven't seen that, just go and review the keynote of Verner and then as the larger part then he was talking about all of that, what he calls industrial 4.0, this digitization fourth revolution. And Martin did an awesome job explaining what are we doing together with them to build their industrial cloud. Yeah. >>Uh, well, one of the things we've been really watching is the, the extent that Amazon services are starting to push out. Uh, I've been super excited, really looking at some of the growth of there. Your team did a bunch of announcements ahead of the show including the one that caught my eye the most was the IOT green grass sport for Lambda and Docker. Maybe start there and walk us through some of the new pieces that in your org. Okay. >>Maybe for us to understand the offer three type of offerings for our customers. One is device software, which might sound strange that a cloud company actually gives you a software that it's not running on the cloud, but then you're talking about IOT. You need software running on your devices in order to be able to be controlled and communicate with the cloud and we have an offering in that area which is called IOT Greenglass, which is a software runtime that you can install on edge devices like gateways for example, and via announced junior additions to our IOT Greenglass. One is Docker supports, which was very important because up till now green were supporting machine learning at the edge and Lambda, which is our service offering, but many companies now more established enterprises said, you know what, I have legacy applications which I can package. Can I deploy them as well? >>Now you can deploy Docker containers, Lambda functions, and a melody edge all with one goal with green glass at the edge. So that was one of the announcements we did for our device >> software. They're, I want to get your thoughts on an area that we're reporting on and doing a lot of investigation, collecting a lot of data, talking to a lot of people and that's around the industrial IOT or IOT, industrial IOT. And one of our big concerns, I want to get your reaction to this and thoughts is security is of paramount importance because it's not just a DDoS attack or some malware which is causing credit card data or these kinds of theft. You could actually take over machines. People could die this and serious issues around the guarantee. This is the number one conversation. What is the state of the art security posture in your area around software and the edge? >>So at AWS, whether it's IOT or any other workloads, we always say if you have two primary zeros, one is security and one is operations. Because if any company puts their faith in us, if we are down, their business is down and if there would be any security issues, of course all the trust would be broken and we do the exact same approach. Now with IOT, so we built our services with security in mind. For example, when you connect to AWS IOT core, every single individual device needs to have certificates to be identified. If you require that you can encrypt your data, it doesn't even lo you to connect to the cloud without encryption. We have software, as I said, at the edge with Amazon free artists and Greengrass where we support all of the hardware TM modules that you have security postures there. If you have secrets managers, they even have an award winning clout. >>If you're like security tool, which is called IOT device management, but at any given point in time audits but the you configured correctly and does something like detection. If something's going wrong, like when you get your credit card and said, Hey, by the way, have you been in this country? Candy making any purchase? If you figure out if something's going wrong with your device >> and you feel good that it's built in from zero, I mean you've got DNS tax going on. What? I mean you feel comfortable that it's, I mean we believe whatever we build, you can never be 100% sure and security is always evolving. But we believe that we are at the forefront of being, you're always the latest and greatest technology at the hands of our customers. >>Jerks. That's really powerful. Cause I saw one of the other announcements was really taking the Alexa voice service integration, but if I understand it rightly, it pulls that core along. So you know part of me was like, it's like okay Alexa enabled everywhere. That's great. I don't need 700 devices in my house that all have that. But the security piece is going to be needed everywhere. So help us tease that out. >>Maybe, maybe don't understand what we did you ask about the other launches. We also launched something called AVS integration for IUT and AVS stands for Alexa voice services. So if you know Alexa, that's our digital assistant that runs for example an equity devices, but if you want to build a device as a third party, which you can directly talk to media, there's microphones and speakers that is called AVS or Alexa built in devices and if you wanted to build one today you needed to put quite some resources onto this device because it needs to understand you. It needs to have a lot of audio processing. That means there's a lot of memory involved and quite some processing. Now I'm using some technical terms. You need something like a cortex, a CPU which makes this device expensive. So the bill of material is quite elevated and we were working with our Alexa team saying is how can we make this really, really affordable? >>If you found a trick where we said let's offload all of this audio processing to the cloud that you an eSense can build very dumb devices. The only thing that these devices don't need to do is have microphones, have our speaker and what we call a week work detection. They need to wake up and you say, Alexa, echo computer, everything else gets streamed to the cloud. Ptosis sits there and comes back so that you can reduce cost for those devices by at least a factor of half. And we had a great customer on stage as well because if you can make so cheap Alexa built in devices, you can put this into a light switch and iDevices now believe it or not, non-sales light switch. Yup. Which you can now directly talk to, reach, talks back and place your music. They're talking about your role. Again, I want to understand that you are not technical side, your development teams. What are you, what do you do on a daily basis? What's your job? So officially I'm a VP of engineering, so I'm a tech guy, so I love the hoodie. By the way. This is tech. That's because I'm on video. Okay. >>It looks great. So I'm an engineer by Heights and at Amazon we don't have a separation between businesses and product management and engineering. They call it a single thread of leaders that we believe the teams have to own it all. So that means my teams on everything from the conception of their services, the development operations that what be called dev ops and also the business behind. So that means all of the services, whether it's free outro, screen grabs at the edge, but it's IOT core device management and defender or our data services like IOT analytics or your talked about industrial site wise, their health or being conceived by my teams. They have all been developed and they are all operated today so that all customers can use that as it make. What should people >>totally does. Thanks for clarifying. That's awesome. Uh, what should people pay attention to? What should we be reporting on in your area? What are some of the key things that people watching this should pay attention to in this, in your IOT area? What are the most important items and products and services that you're doing? I think >>one of the most important things to understand is be talk just before the interview about this, that a lot of the technical hurdles actually solve that because we have the software on devices, we have the connectivity controlled services, and we have all the analytic services to make sense of the data that you can take actions. You don't need to be an expert in machine learning anymore to do machine learning at AWS. You don't have to be an embedded software developer to get connected devices. You don't have to be a data scientist to understand what your data does. The most interesting part though is there is a cultural aspect of this because in the past you had to ideally most likely in your old company join said, Oh, I would like to connect something, so do I have a purchase acquisition? Can I go to my finance team? Does it install this today? You don't need that anymore. With AWS IOT, the same thing that happens with the cloud and it happens with IOT. So understanding that via very powerful tools for engineers in the company that you can build at any given point in time. I think that's maybe the most, >>and I think the it, I think that whole process of the time it takes, they go to the airport on Thanksgiving, go through TSA and knows all that pre ocracy. And then the other thing too is that the other IOT used to be kind of a closed system self, um, form dot devices. Now you've got with Clough, you've got a lot more range and compatibility. Can you talk about that address, address that issue? Because there might be still legacy out there and no problem. It's data's data, but those are the days come in the cloud. But there's now a new shift happening where it's not just, you know, fully monolithic OT devices if it, so the pasta >>monolithic what's called machine to machine, close systems, IOT is the opposite there. It's where you say now all the devices and connections can be done in between the devices and the cloud. So it's system of systems. And in order to make that happen. For example, when you call it the legacy systems, we also announced on Monday and our IOT day additional features for IOT core that you can migrate legacy systems much easier to the cloud without that you need to update your devices. >>Yeah. Dirk, one of the things I find most interesting about your space as you span between the consumer and the enterprise piece, so I remember a few years ago there was like a hackathon on building skills for Alexa and it got lots of people involved. There was a giveaway of lots of the devices there. You know, we used to talk about the consumerization of it. How is what's happening in the tumor world? You know, how is the enterprise going to take care of take that and transform business as we see IOT permeating everywhere. >>So the capabilities that you need, whether you're going in industrial or in consumer or in the medical or pick your favorite other vertical is in essence the same. You need to connect the devices. You need to ensure that they're secure. We talked about security. You need to make sense of the data, whether you do this in the home with your television or your light switch or your robot, or you do the exact same thing with the most sophisticated robot in the industry. It's the same thing. The good thing about us handling all of those sites is that the scale that we gain with literally hundreds of millions of devices now managed by our service in the backend of course means we will handle all of that scale also in the industry and the security and postures and complexity that we need to handle an industrial also benefits computer, so our consumer side, so you benefit from both sides, very cheap and scale on the one industrial benefit. Very complex. How do you solve that consumable benefit, so it's very fruitful synergies if you like, >>Oh, you guys love to solve problems at Amazon that's going to eat those. Yeah. Derek, thank you so much for coming on and sharing the insights and what you're working on and what's important. Congratulations on all your success. Thank you so much. The threaded leader here. Final question for you. Eighth year of reinvent. It gets bigger every year. Louder. Crazier for parties, more business development more. Exactly. I mean just, it's crazy. Yeah. It's just say work hard, play hard. What is your favorite thing going on here? What's the coolest thing that you've seen? >>I think the coolest thing, and it might sound a little cheeky, is, is the excitement from all of our customers and partners coming here every year. >>PR tells you to say, I'm not about fraud. I mean, you're talking about products. I love my products. I'm still so happy about that. I mean, I can talk to a light switch now. Well, you see the comma car and the other quad had the area that we have yet. It's a very different experience that you can do. Don't talk to your lights, which when you get home your wife will think you're going crazy. I love that. Thank you for coming on. Really appreciate it. Thanks for having cube coverage here. All I'm, we're going to wrap up here. Keep coverage with Derek runs all the IOT for with an AWS exciting new area. It's going to change the game on architecture and solutions are being baked out in real time. We're here breaking out the cube in real time. I'm John. Thanks for watching.

>>LA Las Vegas. It's the cube hovering AWS reinvent 2019 brought to you by Amazon web services and along with its ecosystem partners. >>Hey, welcome back everyone. This is the cubes live covers Las Vegas anus. Re-invent. I'm John furrier with Dave Alante extracting the signal from the noise sponsored by Intel and AWS. They put the stage together, two big stages. Day two, we're here day Jew, I rapid fire a devil's execs coming on. Dave McCann, cube alumni, VP of ADAS migration marketplace and control services known most for the marketplace and a lot of stuff going on. That's exciting in the marketplace. It's where all the ecosystem actions happening. Congratulations on you six. I know you're busy, you've got new stuff, but the marketplace seems to be changing the procurement and the consumption of software and solutions, whether it's SAS or images and technology, your demand on the marketplace. So great to be back, Kimberly. It's another reinvent. This is my sixth. Um, so lots going on. Marketplace has got a lot bigger in the last year. >>We're up to 260,000 customers, so not substantial growth from last year. And we're adding thousands of customers every month. Um, big headline I have to start with is marketplace has been a marketplace for software for the last seven years. And two weeks ago we launched a marketplace for data and it's a new service that we call AWS data exchange. And instead of allowing you to point, click subscribe to software, and if you're a data consumer and a bank and you're an analyst or you're a researcher and a pharma company, you actually buy data from hundreds of companies, you know, you can go into the new console, find the product and market, please go over to this console called data exchange. And you can go buy research data or you can buy healthcare data from change healthcare. You can buy news data from Thomson Reuters, you can buy consumer data from Experian. >>And we've launched 1400 products from 19 data providers and we've made it available globally. So it's a whole new class of intellectual property data sources in there as well. There's some open source public sources as well. And we're adding literally dozens of products every day. So really easy API. And the cool thing is that after you subscribe, you copy it right into your S three bucket, moves into your VPC and then you move it into your project and you can actually create a Lambda function with the next version of the data. The next day gets updated and know the data just gets updated. And the use case here is like, if I'm a retail outlet, I could buy or go and get weather data and do some things. Is that kind of the model? Exactly. Right. I mean companies all over the world by $150 billion worth of data, but it's all delivered thousands of different EPA. >>Dave, we got cube data, we put all of our advanced data out there, which might be an opportunity. But seriously, Q three 65 is our new listing on the market place. So we have a Q cloud service, little plug for the cube cube three 65 on the marketplace and we're, we're happy. But I want to ask you because one of the things that's coming up is, um, from your team in the marketplace, the industry is this notion of buying through the marketplace. The trend is increasing private offers is a hot feature that you guys have put in place. And there's some news there. Could you explain how private offers is changing the game in the marketplace? I'd love to show you, if you think about it, a lot of our customers are developers and builders and they're working on something on test and it's a pilot and you use it for a few hours or a week. >>But once a company contracts for software and if you're contracting for a lot of software, procurement, one's best price, legal one's best terms, and there's going to be in negotiation and we call that negotiation of private offer. And so that involves salespeople. And so our top software vendors like a Splunk and new Relic of trend micro, uh, Palo Alto, their sales guys, or negotiate our sales ladies and negotiating with the customer for a couple hundred thousand dollars and there's a price and terms. When are you going to pay? What clauses do you agree? How many of you buying? Where are you going to deploy? All of that's negotiated and no, we have a portal for the sailor. We've had it for a year, we've made some really good changes and the central, they arose the seller to automate that price court rate into your account and then the buyer subscribes, and this is allowing our sailors to do quotations in the hundreds of thousands, the millions and sometimes in the tens of millions on a contract rate through marketplace, you're doing millions of dollars of business with with private offers today we've seen vendors write contracts for over $10 million, Peter over three years SAS contracts. >>So we've had that program available for the last year and we'd be working on a lot of features with the help of people at Splunk and new Relic today, we've made it available for all ISBNs and marketplace. You say all the iterations get to take place in the market place, so it's all those informations. I should just speak, just make sure I get it right before private offers were invite only kind of thing. Now you're making it available to all ASVs. Correct. We've got one. As of today, we've over 1,500 ASVs in the marketplace. You're one of them. And with those 1500 vendors within our go into marketplace, there's a new button and the seller portal and it says create Piper offer and any over ISV can note create a private. So I'm going to put my little seller hat on. I have a SAS application. Look at, I don't have a big Salesforce. >>How can you guys help me? How do I, how do I get more sales? Is there a, there's the money just following my bank account. Oh, are you overstaffed to do marketing? You have to do some discussions. You know, we had a company in the UK called Matilda MAF last year on, on the cube. Medallian Staffan was 17 engineers and new salespeople and now they're like 300 people, two runs of venture and everything's through marketplace. Big booth here. Well, congratulations to those guys. We love them. And to come Mytilene again, they engage rafted with you guys. It is all the sales and go to market through AWS complete everything goes through marketplace. Okay. We've made it available to 1,500 vendors today. Okay. So changing procurement. I love that trend. You kind of modernizing the procurement process with the marketplace. What about um, resellers? What's the update there? >>So the big update there is, you know, for the first six years of marketplace we couldn't handle the resaler. We didn't conceive of the VAR or the consulting partner and we got a lot of feedback that we had to do work. And so we've taken private offers and we've designed consulting partner, private offers and no, we've saved up over a hundred top consulting partner resellers, the likes of an OCT of an Ashi, a Rackspace in Europe computer center and Softcat and they were working with all of the world's top resellers and know if you are a Splunk or trend micro, you can authorize computer center to offer private prices to their customers and you can actually authorize a wholesale price from Splunk directly to computer and get paid for. Well, they could actually set the price. Mark it up. I got to ask you, Dave, what's your vision for marketplace? >>Because you're doing a great job. It seems like you're paddling as fast as you can constantly improving the service. I know you've got a big to do list, you want to make it easy or make it faster, all that good stuff, but what's the vision? Where do you see marketplace evolving? You know, Jeff Bezos says it's only day one. We're seven years old. We've barely scratched the surface. Global software is 450 billion growing 8% data is 150 billion growing at 3% you've got a $600 billion industry. Marketplace has not touched a tiny percentage. We want all of our customers to be able to find, discover, provision, and run all of their software and their data out of marketplace and it's gonna take us another 10 years and you get a lot of teen. How big is the team? We never publish JFK K but just let's say the Andy Jassy continues to invest in the business and as we add engineers and we add business people and development people, you know we work well with our partners. >>We cool market. Yeah, we grew up well, as Andy always says, you know, and you always say this, the customer needs come first. That's kind of a vetting process. Then working backwards documents, we know all about that history. What is the number one customer need that you're hearing, that you're addressing, that you see coming up around the corner, you're constantly working on and new potentially new requests that are coming in that are relevant to your business. There's two or three big customer needs. The number one is governance. So while engineers are going fast, innovating, legal, finance and procurement need to be confident that the contracts are being written well and is the spend under control. And so we're doing a lot of work around tagging or the resources so that it's tagged to the right project. Did you overspend on the project? And then on the contracting inside we launched this thing called enterprise contract and we're continuing to work with customers. >>We just integrated into the leading procurement system called ACP a Reebok and we launched that last week. And so we know have a procurement workflow that says procurement's happy it finances happy legal needs to be happy because the engineers want to go quick, but we can't leave the it finance legal professionals behind because they protect the risks for the kinda, the contracts too are all there. So you're modernizing procurement. We are transforming the supply chain for data and for software, you know big. You know I'm a big fan of what you do and I know you got a lot of hard work, a lot of demand, there's a lot of money to be made there, water customers to make happy and you know we've got great customers that BP or shell or Coca Cola, Coke industries that are using marketplace on a regular basis and we have customers now with over a foes and subscriptions from over 50 vendors and that's a single customer. >>Dave, thank you so much for coming on. I know you're super busy and making the time for wrestling the cube means a lot. You've been with us the entire journey for the Ravens, our seventh reinvent. You've been a great one. I missed one but usually patients man it's just you. You saw it working backwards and it's happening. It's working well and you know we learn from our customers and I'm having a dinner tonight with 40 more and I'm sure they'll hit us with more requirements. I'll check my email for the invite. I'm sure it's in there somewhere. Dave McKenna inside the cube. Good friend of the cube, hardworking, billable in the next generation, the next gen marketplace. Check it out. Of course, the cube three 65 our new offering is up there as of Monday. It's kind of a soft launch, but we're telling you now, I'm John Freud. Dave Volante. Thanks for watching back with more. Thanks and have a short break.