(upbeat music) >> Welcome back to theCUBE's coverage of Women in Data Science 2023 live from Stanford University. This is Lisa Martin. My co-host is Tracy Yuan. We're excited to be having great conversations all day but you know, 'cause you've been watching. We've been interviewing some very inspiring women and some men as well, talking about all of the amazing applications of data science. You're not going to want to miss this next conversation. Our guest is Gabriela de Queiroz, Principal Cloud Advocate Manager of Microsoft. Welcome, Gabriela. We're excited to have you. >> Thank you very much. I'm so excited to be talking to you. >> Yeah, you're on theCUBE. >> Yeah, finally. (Lisa laughing) Like a dream come true. (laughs) >> I know and we love that. We're so thrilled to have you. So you have a ton of experience in the data space. I was doing some research on you. You've worked in software, financial advertisement, health. Talk to us a little bit about you. What's your background in? >> So I was trained in statistics. So I'm a statistician and then I worked in epidemiology. I worked with air pollution and public health. So I was a researcher before moving into the industry. So as I was talking today, the weekly paths, it's exactly who I am. I went back and forth and back and forth and stopped and tried something else until I figured out that I want to do data science and that I want to do different things because with data science we can... The beauty of data science is that you can move across domains. So I worked in healthcare, financial, and then different technology companies. >> Well the nice thing, one of the exciting things that data science, that I geek out about and Tracy knows 'cause we've been talking about this all day, it's just all the different, to your point, diverse, pun intended, applications of data science. You know, this morning we were talking about, we had the VP of data science from Meta as a keynote. She came to theCUBE talking and really kind of explaining from a content perspective, from a monetization perspective, and of course so many people in the world are users of Facebook. It makes it tangible. But we also heard today conversations about the applications of data science in police violence, in climate change. We're in California, we're expecting a massive rainstorm and we don't know what to do when it rains or snows. But climate change is real. Everyone's talking about it, and there's data science at its foundation. That's one of the things that I love. But you also have a lot of experience building diverse teams. Talk a little bit about that. You've created some very sophisticated data science solutions. Talk about your recommendation to others to build diverse teams. What's in it for them? And maybe share some data science project or two that you really found inspirational. >> Yeah, absolutely. So I do love building teams. Every time I'm given the task of building teams, I feel the luckiest person in the world because you have the option to pick like different backgrounds and all the diverse set of like people that you can find. I don't think it's easy, like people say, yeah, it's very hard. You have to be intentional. You have to go from the very first part when you are writing the job description through the interview process. So you have to be very intentional in every step. And you have to think through when you are doing that. And I love, like my last team, we had like 10 people and we were so diverse. Like just talking about languages. We had like 15 languages inside a team. So how beautiful it is. Like all different backgrounds, like myself as a statistician, but we had people from engineering background, biology, languages, and so on. So it's, yeah, like every time thinking about building a team, if you wanted your team to be diverse, you need to be intentional. >> I'm so glad you brought up that intention point because that is the fundamental requirement really is to build it with intention. >> Exactly, and I love to hear like how there's different languages. So like I'm assuming, or like different backgrounds, I'm assuming everybody just zig zags their way into the team and now you're all women in data science and I think that's so precious. >> Exactly. And not only woman, right. >> Tracy: Not only woman, you're right. >> The team was diverse not only in terms of like gender, but like background, ethnicity, and spoken languages, and language that they use to program and backgrounds. Like as I mentioned, not everybody did the statistics in school or computer science. And it was like one of my best teams was when we had this combination also like things that I'm good at the other person is not as good and we have this knowledge sharing all the time. Every day I would feel like I'm learning something. In a small talk or if I was reviewing something, there was always something new because of like the richness of the diverse set of people that were in your team. >> Well what you've done is so impressive, because not only have you been intentional with it, but you sound like the hallmark of a great leader of someone who hires and builds teams to fill gaps. They don't have to know less than I do for me to be the leader. They have to have different skills, different areas of expertise. That is really, honestly Gabriela, that's the hallmark of a great leader. And that's not easy to come by. So tell me, who were some of your mentors and sponsors along the way that maybe influenced you in that direction? Or is that just who you are? >> That's a great question. And I joke that I want to be the role model that I never had, right. So growing up, I didn't have anyone that I could see other than my mom probably or my sister. But there was no one that I could see, I want to become that person one day. And once I was tracing my path, I started to see people looking at me and like, you inspire me so much, and I'm like, oh wow, this is amazing and I want to do do this over and over and over again. So I want to be that person to inspire others. And no matter, like I'll be like a VP, CEO, whoever, you know, I want to be, I want to keep inspiring people because that's so valuable. >> Lisa: Oh, that's huge. >> And I feel like when we grow professionally and then go to the next level, we sometimes we lose that, you know, thing that's essential. And I think also like, it's part of who I am as I was building and all my experiences as I was going through, I became what I mentioned is unique person that I think we all are unique somehow. >> You're a rockstar. Isn't she a rockstar? >> You dropping quotes out. >> I'm loving this. I'm like, I've inspired Gabriela. (Gabriela laughing) >> Oh my God. But yeah, 'cause we were asking our other guests about the same question, like, who are your role models? And then we're talking about how like it's very important for women to see that there is a representation, that there is someone they look up to and they want to be. And so that like, it motivates them to stay in this field and to start in this field to begin with. So yeah, I think like you are definitely filling a void and for all these women who dream to be in data science. And I think that's just amazing. >> And you're a founder too. In 2012, you founded R Ladies. Talk a little bit about that. This is present in more than 200 cities in 55 plus countries. Talk about R Ladies and maybe the catalyst to launch it. >> Yes, so you always start, so I'm from Brazil, I always talk about this because it's such, again, I grew up over there. So I was there my whole life and then I moved to here, Silicon Valley. And when I moved to San Francisco, like the doors opened. So many things happening in the city. That was back in 2012. Data science was exploding. And I found out something about Meetup.com, it's a website that you can join and go in all these events. And I was going to this event and I joke that it was kind of like going to the Disneyland, where you don't know if I should go that direction or the other direction. >> Yeah, yeah. >> And I was like, should I go and learn about data visualization? Should I go and learn about SQL or should I go and learn about Hadoop, right? So I would go every day to those meetups. And I was a student back then, so you know, the budget was very restricted as a student. So we don't have much to spend. And then they would serve dinner and you would learn for free. And then I got to a point where I was like, hey, they are doing all of this as a volunteer. Like they are running this meetup and events for free. And I felt like it's a cycle. I need to do something, right. I'm taking all this in. I'm having this huge opportunity to be here. I want to give back. So that's what how everything started. I was like, no, I have to think about something. I need to think about something that I can give back. And I was using R back then and I'm like how about I do something with R. I love R, I'm so passionate about R, what about if I create a community around R but not a regular community, because by going to this events, I felt that as a Latina and as a woman, I was always in the corner and I was not being able to participate and to, you know, be myself and to network and ask questions. I would be in the corner. So I said to myself, what about if I do something where everybody feel included, where everybody can participate, can share, can ask questions without judgment? So that's how R ladies all came together. >> That's awesome. >> Talk about intentions, like you have to, you had that go in mind, but yeah, I wanted to dive a little bit into R. So could you please talk more about where did the passion for R come from, and like how did the special connection between you and R the language, like born, how did that come from? >> It was not a love at first sight. >> No. >> Not at all. Not at all. Because that was back in Brazil. So all the documentation were in English, all the tutorials, only two. We had like very few tutorials. It was not like nowadays that we have so many tutorials and courses. There were like two tutorials, other documentation in English. So it's was hard for me like as someone that didn't know much English to go through the language and then to learn to program was not easy task. But then as I was going through the language and learning and reading books and finding the people behind the language, I don't know how I felt in love. And then when I came to to San Francisco, I saw some of like the main contributors who are speaking in person and I'm like, wow, they are like humans. I don't know, it was like, I have no idea why I had this love. But I think the the people and then the community was the thing that kept me with the R language. >> Yeah, the community factors is so important. And it's so, at WIDS it's so palpable. I mean I literally walk in the door, every WIDS I've done, I think I've been doing them for theCUBE since 2017. theCUBE has been here since the beginning in 2015 with our co-founders. But you walk in, you get this sense of belonging. And this sense of I can do anything, why not? Why not me? Look at her up there, and now look at you speaking in the technical talk today on theCUBE. So inspiring. One of the things that I always think is you can't be what you can't see. We need to be able to see more people that look like you and sound like you and like me and like you as well. And WIDS gives us that opportunity, which is fantastic, but it's also helping to move the needle, really. And I was looking at some of the Anitab.org stats just yesterday about 2022. And they're showing, you know, the percentage of females in technical roles has been hovering around 25% for a while. It's a little higher now. I think it's 27.6 according to any to Anitab. We're seeing more women hired in roles. But what are the challenges, and I would love to get your advice on this, for those that might be in this situation is attrition, women who are leaving roles. What would your advice be to a woman who might be trying to navigate family and work and career ladder to stay in that role and keep pushing forward? >> I'll go back to the community. If you don't have a community around you, it's so hard to navigate. >> That's a great point. >> You are lonely. There is no one that you can bounce ideas off, that you can share what you are feeling or like that you can learn as well. So sometimes you feel like you are the only person that is going through that problem or like, you maybe have a family or you are planning to have a family and you have to make a decision. But you've never seen anyone going through this. So when you have a community, you see people like you, right. So that's where we were saying about having different people and people like you so they can share as well. And you feel like, oh yeah, so they went through this, they succeed. I can also go through this and succeed. So I think the attrition problem is still big problem. And I'm sure will be worse now with everything that is happening in Tech with layoffs. >> Yes and the great resignation. >> Yeah. >> We are going back, you know, a few steps, like a lot of like advancements that we did. I feel like we are going back unfortunately, but I always tell this, make sure that you have a community. Make sure that you have a mentor. Make sure that you have someone or some people, not only one mentor, different mentors, that can support you through this trajectory. Because it's not easy. But there are a lot of us out there. >> There really are. And that's a great point. I love everything about the community. It's all about that network effect and feeling like you belong- >> That's all WIDS is about. >> Yeah. >> Yes. Absolutely. >> Like coming over here, it's like seeing the old friends again. It's like I'm so glad that I'm coming because I'm all my old friends that I only see like maybe once a year. >> Tracy: Reunion. >> Yeah, exactly. And I feel like that our tank get, you know- >> Lisa: Replenished. >> Exactly. For the rest of the year. >> Yes. >> Oh, that's precious. >> I love that. >> I agree with that. I think one of the things that when I say, you know, you can't see, I think, well, how many females in technology would I be able to recognize? And of course you can be female technology working in the healthcare sector or working in finance or manufacturing, but, you know, we need to be able to have more that we can see and identify. And one of the things that I recently found out, I was telling Tracy this earlier that I geeked out about was finding out that the CTO of Open AI, ChatGPT, is a female. I'm like, (gasps) why aren't we talking about this more? She was profiled on Fast Company. I've seen a few pieces on her, Mira Murati. But we're hearing so much about ChatJTP being... ChatGPT, I always get that wrong, about being like, likening it to the launch of the iPhone, which revolutionized mobile and connectivity. And here we have a female in the technical role. Let's put her on a pedestal because that is hugely inspiring. >> Exactly, like let's bring everybody to the front. >> Yes. >> Right. >> And let's have them talk to us because like, you didn't know. I didn't know probably about this, right. You didn't know. Like, we don't know about this. It's kind of like we are hidden. We need to give them the spotlight. Every woman to give the spotlight, so they can keep aspiring the new generation. >> Or Susan Wojcicki who ran, how long does she run YouTube? All the YouTube influencers that probably have no idea who are influential for whatever they're doing on YouTube in different social platforms that don't realize, do you realize there was a female behind the helm that for a long time that turned it into what it is today? That's outstanding. Why aren't we talking about this more? >> How about Megan Smith, was the first CTO on the Obama administration. >> That's right. I knew it had to do with Obama. Couldn't remember. Yes. Let's let's find more pedestals. But organizations like WIDS, your involvement as a speaker, showing more people you can be this because you can see it, >> Yeah, exactly. is the right direction that will help hopefully bring us back to some of the pre-pandemic levels, and keep moving forward because there's so much potential with data science that can impact everyone's lives. I always think, you know, we have this expectation that we have our mobile phone and we can get whatever we want wherever we are in the world and whatever time of day it is. And that's all data driven. The regular average person that's not in tech thinks about data as a, well I'm paying for it. What's all these data charges? But it's powering the world. It's powering those experiences that we all want as consumers or in our business lives or we expect to be able to do a transaction, whether it's something in a CRM system or an Uber transaction like that, and have the app respond, maybe even know me a little bit better than I know myself. And that's all data. So I think we're just at the precipice of the massive impact that data science will make in our lives. And luckily we have leaders like you who can help navigate us along this path. >> Thank you. >> What advice for, last question for you is advice for those in the audience who might be nervous or maybe lack a little bit of confidence to go I really like data science, or I really like engineering, but I don't see a lot of me out there. What would you say to them? >> Especially for people who are from like a non-linear track where like going onto that track. >> Yeah, I would say keep going. Keep going. I don't think it's easy. It's not easy. But keep going because the more you go the more, again, you advance and there are opportunities out there. Sometimes it takes a little bit, but just keep going. Keep going and following your dreams, that you get there, right. So again, data science, such a broad field that doesn't require you to come from a specific background. And I think the beauty of data science exactly is this is like the combination, the most successful data science teams are the teams that have all these different backgrounds. So if you think that we as data scientists, we started programming when we were nine, that's not true, right. You can be 30, 40, shifting careers, starting to program right now. It doesn't matter. Like you get there no matter how old you are. And no matter what's your background. >> There's no limit. >> There was no limits. >> I love that, Gabriela, >> Thank so much. for inspiring. I know you inspired me. I'm pretty sure you probably inspired Tracy with your story. And sometimes like what you just said, you have to be your own mentor and that's okay. Because eventually you're going to turn into a mentor for many, many others and sounds like you're already paving that path and we so appreciate it. You are now officially a CUBE alumni. >> Yes. Thank you. >> Yay. We've loved having you. Thank you so much for your time. >> Thank you. Thank you. >> For our guest and for Tracy's Yuan, this is Lisa Martin. We are live at WIDS 23, the eighth annual Women in Data Science Conference at Stanford. Stick around. Our next guest joins us in just a few minutes. (upbeat music)

>>from around the globe. It's the Cube presenting innovation for good, brought to you by on shape. >>Hello, everyone, and welcome to Innovation for Good Program, hosted by the Cuban. Brought to You by on Shape, which is a PTC company. My name is Dave Valentin. I'm coming to you from our studios outside of Boston. I'll be directing the conversations today. It's a very exciting, all live program. We're gonna look at how product innovation has evolved and where it's going and how engineers, entrepreneurs and educators are applying cutting edge, cutting edge product development techniques and technology to change our world. You know, the pandemic is, of course, profoundly impacted society and altered how individuals and organizations they're gonna be thinking about an approaching the coming decade. Leading technologists, engineers, product developers and educators have responded to the new challenges that we're facing from creating lifesaving products to helping students learn from home toe how to apply the latest product development techniques and solve the world's hardest problems. And in this program, you'll hear from some of the world's leading experts and practitioners on how product development and continuous innovation has evolved, how it's being applied toe positive positively affect society and importantly where it's going in the coming decades. So let's get started with our first session fueling Tech for good. And with me is John Hirschbeck, who is the president of the Suffers, a service division of PTC, which acquired on shape just over a year ago, where John was the CEO and co founder, and Dana Grayson is here. She is the co founder and general partner at Construct Capital, a new venture capital firm. Folks, welcome to the program. Thanks so much for coming on. >>Great to be here, Dave. >>All right, John. >>You're very welcome. Dana. Look, John, let's get into it for first Belated congratulations on the acquisition of Von Shape. That was an awesome seven year journey for your company. Tell our audience a little bit about the story of on shape, but take us back to Day zero. Why did you and your co founders start on shape? Well, >>actually, start before on shaping the You know, David, I've been in this business for almost 40 years. The business of building software tools for product developers and I had been part of some previous products in the industry and companies that had been in their era. Big changes in this market and about, you know, a little Before founding on shape, we started to see the problems product development teams were having with the traditional tools of that era years ago, and we saw the opportunity presented by Cloud Web and Mobile Technology. And we said, Hey, we could use Cloud Web and Mobile to solve the problems of product developers make their Their business is run better. But we have to build an entirely new system, an entirely new company, to do it. And that's what on shapes about. >>Well, so notwithstanding the challenges of co vid and difficulties this year, how is the first year been as, Ah, division of PTC for you guys? How's business? Anything you can share with us? >>Yeah, our first year of PTC has been awesome. It's been, you know, when you get acquired, Dave, you never You know, you have great optimism, but you never know what life will really be like. It's sort of like getting married or something, you know, until you're really doing it, you don't know. And so I'm happy to say that one year into our acquisition, um, PTC on shape is thriving. It's worked out better than I could have imagined a year ago. Along always, I mean sales are up. In Q four, our new sales rate grew 80% vs Excuse me, our fiscal Q four Q three. In the calendar year, it grew 80% compared to the year before. Our educational uses skyrocketing with around 400% growth, most recently year to year of students and teachers and co vid. And we've launched a major cloud platform using the core of on shape technology called Atlas. So, um, just tons of exciting things going on a TTC. >>That's awesome. But thank you for sharing some of those metrics. And of course, you're very humble individual. You know, people should know a little bit more about you mentioned, you know, we founded Solid Works, co founded Solid where I actually found it solid works. You had a great exit in the in the late nineties. But what I really appreciate is, you know, you're an entrepreneur. You've got a passion for the babies that you you helped birth. You stayed with the salt systems for a number of years. The company that quiet, solid works well over a decade. And and, of course, you and I have talked about how you participated in the the M I T. Blackjack team. You know, back in the day, a zai say you're very understated, for somebody was so accomplished. Well, >>that's kind of you, but I tend to I tend Thio always keep my eye more on what's ahead. You know what's next, then? And you know, I look back Sure to enjoy it and learn from it about what I can put to work making new memories, making new successes. >>Love it. Okay, let's bring Dana into the conversation. Hello, Dana. You look you're a fairly early investor in in on shape when you were with any A And and I think it was like it was a serious B, but it was very right close after the A raise. And and you were and still are a big believer in industrial transformation. So take us back. What did you see about on shape back then? That excited you. >>Thanks. Thanks for that. Yeah. I was lucky to be a early investment in shape. You know, the things that actually attracted me. Don shape were largely around John and, uh, the team. They're really setting out to do something, as John says humbly, something totally new, but really building off of their background was a large part of it. Um, but, you know, I was really intrigued by the design collaboration side of the product. Um, I would say that's frankly what originally attracted me to it. What kept me in the room, you know, in terms of the industrial world was seeing just if you start with collaboration around design what that does to the overall industrial product lifecycle accelerating manufacturing just, you know, modernizing all the manufacturing, just starting with design. So I'm really thankful to the on shape guys, because it was one of the first investments I've made that turned me on to the whole sector. And while just such a great pleasure to work with with John and the whole team there. Now see what they're doing inside PTC. >>And you just launched construct capital this year, right in the middle of a pandemic and which is awesome. I love it. And you're focused on early stage investing. Maybe tell us a little bit about construct capital. What your investment thesis is and you know, one of the big waves that you're hoping to ride. >>Sure, it construct it is literally lifting out of any what I was doing there. Um uh, for on shape, I went on to invest in companies such as desktop metal and Tulip, to name a couple of them form labs, another one in and around the manufacturing space. But our thesis that construct is broader than just, you know, manufacturing and industrial. It really incorporates all of what we'd call foundational industries that have let yet to be fully tech enabled or digitized. Manufacturing is a big piece of it. Supply chain, logistics, transportation of mobility or not, or other big pieces of it. And together they really drive, you know, half of the GDP in the US and have been very under invested. And frankly, they haven't attracted really great founders like they're on in droves. And I think that's going to change. We're seeing, um, entrepreneurs coming out of the tech world orthe Agnelli into these industries and then bringing them back into the tech world, which is which is something that needs to happen. So John and team were certainly early pioneers, and I think, you know, frankly, obviously, that voting with my feet that the next set, a really strong companies are going to come out of the space over the next decade. >>I think it's a huge opportunity to digitize the sort of traditionally non digital organizations. But Dana, you focused. I think it's it's accurate to say you're focused on even Mawr early stage investing now. And I want to understand why you feel it's important to be early. I mean, it's obviously riskier and reward e er, but what do you look for in companies and and founders like John >>Mhm, Um, you know, I think they're different styles of investing all the way up to public market investing. I've always been early stage investors, so I like to work with founders and teams when they're, you know, just starting out. Um, I happened to also think that we were just really early in the whole digital transformation of this world. You know, John and team have been, you know, back from solid works, etcetera around the space for a long time. But again, the downstream impact of what they're doing really changes the whole industry. And and so we're pretty early and in digitally transforming that market. Um, so that's another reason why I wanna invest early now, because I do really firmly believe that the next set of strong companies and strong returns for my own investors will be in the spaces. Um, you know, what I look for in Founders are people that really see the world in a different way. And, you know, sometimes some people think of founders or entrepreneurs is being very risk seeking. You know, if you asked John probably and another successful entrepreneurs, they would call themselves sort of risk averse, because by the time they start the company, they really have isolated all the risk out of it and think that they have given their expertise or what they're seeing their just so compelled to go change something, eh? So I look for that type of attitude experience a Z. You can also tell from John. He's fairly humble. So humility and just focus is also really important. Um, that there's a That's a lot of it. Frankly, >>Excellent. Thank you, John. You got such a rich history in the space. Uh, and one of you could sort of connect the dots over time. I mean, when you look back, what were the major forces that you saw in the market in in the early days? Particularly days of on shape on? And how is that evolved? And what are you seeing today? Well, >>I think I touched on it earlier. Actually, could I just reflect on what Dana said about risk taking for just a quick one and say, throughout my life, from blackjack to starting solid works on shape, it's about taking calculated risks. Yes, you try to eliminate the risk Sa's much as you can, but I always say, I don't mind taking a risk that I'm aware of, and I've calculated through as best I can. I don't like taking risks that I don't know I'm taking. That's right. You >>like to bet on >>sure things as much as you sure things, or at least where you feel you. You've done the research and you see them and you know they're there and you know, you, you you keep that in mind in the room, and I think that's great. And Dana did so much for us. Dana, I want to thank you again. For all that, you did it every step of the way, from where we started to to, you know, your journey with us ended formally but continues informally. Now back to you, Dave, I think, question about the opportunity and how it's shaped up. Well, I think I touched on it earlier when I said It's about helping product developers. You know, our customers of the people build the future off manufactured goods. Anything you think of that would be manufacturing factory. You know, the chair you're sitting in machine that made your coffee. You know, the computer you're using, the trucks that drive by on the street, all the covert product research, the equipment being used to make vaccines. All that stuff is designed by someone, and our job is given the tools to do it better. And I could see the problems that those product developers had that we're slowing them down with using the computing systems of the time. When we built solid works, that was almost 30 years ago. If people don't realize that it was in the early >>nineties and you know, we did the >>best we could for the early nineties, but what we did. We didn't anticipate the world of today. And so people were having problems with just installing the systems. Dave, you wouldn't believe how hard it is to install these systems. You need toe speck up a special windows computer, you know, and make sure you've got all the memory and graphics you need and getting to get that set up. You need to make sure the device drivers air, right, install a big piece of software. Ah, license key. I'm not making this up. They're still around. You may not even know what those are. You know, Dennis laughing because, you know, zero cool people do things like this anymore. Um, and it only runs some windows. You want a second user to use it? They need a copy. They need a code. Are they on the same version? It's a nightmare. The teams change, you know? You just say, Well, get everyone on the software. Well, who's everyone? You know, you got a new vendor today? A new customer tomorrow, a new employee. People come on and off the team. The other problem is the data stored in files, thousands of files. This isn't like a spreadsheet or word processor, where there's one file to pass around these air thousands of files to make one, even a simple product. People were tearing their hair out. John, what do we do? I've got copies everywhere. I don't know where the latest version is. We tried like, you know, locking people out so that only one person can change it At the time that works against speed, it works against innovation. We saw what was happening with Cloud Web and mobile. So what's happened in the years since is every one of the forces that product developers experience the need for speed, the need for innovation, the need to be more efficient with their people in their capital. Resource is every one of those trends have been amplified since we started on shape by a lot of forces in the world. And covert is amplified all those the need for agility and remote work cove it is amplified all that the same time, The acceptance of cloud. You know, a few years ago, people were like cloud, you know, how is that gonna work now They're saying to me, You know, increasingly, how would you ever even have done this without the cloud. How do you make solid works work without the cloud? How would that even happen? You know, once people understand what on shapes about >>and we're the >>Onley full SAS solution software >>as a service, >>full SAS solution in our industry. So what's happened in those years? Same problems we saw earlier, but turn up the gain, their bigger problems. And with cloud, we've seen skepticism of years ago turn into acceptance. And now even embracement in the cova driven new normal. >>Yeah. So a lot of friction in the previous environments cloud obviously a huge factor on, I guess. I guess Dana John could see it coming, you know, in the early days of solid works with, you know, had Salesforce, which is kind of the first major independent SAS player. Well, I guess that was late nineties. So his post solid works, but pre in shape and their work day was, you know, pre on shape in the mid two thousands. And and but But, you know, the bet was on the SAS model was right for Crick had and and product development, you know, which maybe the time wasn't a no brainer. Or maybe it was, I don't know, but Dana is there. Is there anything that you would invest in today? That's not Cloud based? >>Um, that's a great question. I mean, I think we still see things all the time in the manufacturing world that are not cloud based. I think you know, the closer you get to the shop floor in the production environment. Um e think John and the PTC folks would agree with this, too, but that it's, you know, there's reliability requirements, performance requirements. There's still this attitude of, you know, don't touch the printing press. So the cloud is still a little bit scary sometimes. And I think hybrid cloud is a real thing for those or on premise. Solutions, in some cases is still a real thing. What what we're more focused on. And, um, despite whether it's on premise or hybrid or or SAS and Cloud is a frictionless go to market model, um, in the companies we invest in so sass and cloud, or really make that easy to adopt for new users, you know, you sign up, started using a product, um, but whether it's hosted in the cloud, whether it's as you can still distribute buying power. And, um, I would I'm just encouraging customers in the customer world and the more industrial environment to entrust some of their lower level engineers with more budget discretionary spending so they can try more products and unlock innovation. >>Right? The unit economics are so compelling. So let's bring it, you know, toe today's you know, situation. John, you decided to exit about a year ago. You know? What did you see in PTC? Other than the obvious money? What was the strategic fit? >>Yeah, Well, David, I wanna be clear. I didn't exit anything. Really? You >>know, I love you and I don't like that term exit. I >>mean, Dana had exit is a shareholder on and so it's not It's not exit for me. It's just a step in the journey. What we saw in PTC was a partner. First of all, that shared our vision from the top down at PTC. Jim Hempleman, the CEO. He had a great vision for for the impact that SAS can make based on cloud technology and really is Dana of highlighted so much. It's not just the technology is how you go to market and the whole business being run and how you support and make the customers successful. So Jim shared a vision for the potential. And really, really, um said Hey, come join us and we can do this bigger, Better, faster. We expanded the vision really to include this Atlas platform for hosting other SAS applications. That P D. C. I mean, David Day arrived at PTC. I met the head of the academic program. He came over to me and I said, You know, and and how many people on your team? I thought he'd say 5 40 people on the PTC academic team. It was amazing to me because, you know, we were we were just near about 100 people were required are total company. We didn't even have a dedicated academic team and we had ah, lot of students signing up, you know, thousands and thousands. Well, now we have hundreds of thousands of students were approaching a million users and that shows you the power of this team that PTC had combined with our product and technology whom you get a big success for us and for the teachers and students to the world. We're giving them great tools. So so many good things were also putting some PTC technology from other parts of PTC back into on shape. One area, a little spoiler, little sneak peek. Working on taking generative design. Dana knows all about generative design. We couldn't acquire that technology were start up, you know, just to too much to do. But PTC owns one of the best in the business. This frustrated technology we're working on putting that into on shaping our customers. Um, will be happy to see it, hopefully in the coming year sometime. >>It's great to see that two way exchange. Now, you both know very well when you start a company, of course, a very exciting time. You know, a lot of baggage, you know, our customers pulling you in a lot of different directions and asking you for specials. You have this kind of clean slate, so to speak in it. I would think in many ways, John, despite you know, your install base, you have a bit of that dynamic occurring today especially, you know, driven by the forced march to digital transformation that cove it caused. So when you sit down with the team PTC and talk strategy. You now have more global resource is you got cohorts selling opportunities. What's the conversation like in terms of where you want to take the division? >>Well, Dave, you actually you sounds like we should have you coming in and talking about strategy because you've got the strategy down. I mean, we're doing everything said global expansion were able to reach across selling. We got some excellent PTC customers that we can reach reach now and they're finding uses for on shape. I think the plan is to, you know, just go, go, go and grow, grow, grow where we're looking for this year, priorities are expand the product. I mentioned the breath of the product with new things PTC did recently. Another technology that they acquired for on shape. We did an acquisition. It was it was small, wasn't widely announced. It, um, in an area related to interfacing with electrical cad systems. So So we're doing We're expanding the breath of on shape. We're going Maura, depth in the areas were already in. We have enormous opportunity to add more features and functions that's in the product. Go to market. You mentioned it global global presence. That's something we were a little light on a year ago. Now we have a team. Dana may not even know what we have. A non shape, dedicated team in Barcelona, based in Barcelona but throughout Europe were doing multiple languages. Um, the academic program just introduced a new product into that space that z even fueling more success and growth there. Um, and of course, continuing to to invest in customer success and this Atlas platform story I keep mentioning, we're going to soon have We're gonna soon have four other major PTC brands shipping products on our Atlas Saas platform. And so we're really excited about that. That's good for the other PTC products. It's also good for on shape because now there's there's. There's other interesting products that are on shape customers can use take advantage of very easily using, say, a common log in conventions about user experience there, used to invest of all they're SAS based, so they that makes it easier to begin with. So that's some of the exciting things going on. I think you'll see PTC, um, expanding our lead in SAS based applications for this sector for our our target, uh, sectors not just in, um, in cat and data management, but another area. PTC's Big and his augmented reality with of euphoria, product line leader and industrial uses of a R. That's a whole other story we should do. A whole nother show augmented reality. But these products are amazing. You can you can help factory workers people on, uh, people who are left out of the digital transformation. Sometimes we're standing from machine >>all day. >>They can't be sitting like we are doing Zoom. They can wear a R headset in our tools, let them create great content. This is an area Dana is invested in other companies. But what I wanted to note is the new releases of our authoring software. For this, our content getting released this month, used through the Atlas platform, the SAS components of on shape for things like revision management and collaboration on duh workflow activity. All that those are tools that we're able to share leverage. We get a lot of synergy. It's just really good. It's really fun to have a good time. That's >>awesome. And then we're gonna be talking to John MacLean later about that. Let's do a little deeper Dive on that. And, Dana, what is your involvement today with with on shape? But you're looking for you know, which of their customers air actually adopting. And they're gonna disrupt their industries. And you get good pipeline from that. How do you collaborate today? >>That sounds like a great idea. Um, Aziz, John will tell you I'm constantly just asking him for advice and impressions of other entrepreneurs and picking his brain on ideas. No formal relationship clearly, but continue to count John and and John and other people in on shaping in the circle of experts that I rely on for their opinions. >>All right, so we have some questions from the crowd here. Uh, one of the questions is for the dream team. You know, John and Dana. What's your next next collective venture? I don't think we're there yet, are we? No. >>I just say, as Dana said, we love talking to her about. You know, Dana, you just returned the compliment. We would try and give you advice and the deals you're looking at, and I'm sort of casually mentoring at least one of your portfolio entrepreneurs, and that's been a lot of fun for May on, hopefully a value to them. But also Dana. We uran important pipeline to us in the world of some new things that are happening that we wouldn't see if you know you've shown us some things that you've said. What do you think of this business? And for us, it's like, Wow, it's cool to see that's going on And that's what's supposed to work in an ecosystem like this. So we we deeply value the ongoing relationship. And no, we're not starting something new. I got a lot of work left to do with what I'm doing and really happy. But we can We can collaborate in this way on other ventures. >>I like this question to somebody asking With the cloud options like on shape, Wilmore students have stem opportunities s Oh, that's a great question. Are you because of sass and cloud? Are you able to reach? You know, more students? Much more cost effectively. >>Yeah, Dave, I'm so glad that that that I was asked about this because Yes, and it's extremely gratified us. Yes, we are because of cloud, because on shape is the only full cloud full SAS system or industry were able to reach. Stem education brings able to be part of bringing step education to students who couldn't get it otherwise. And one of most gratifying gratifying things to me is the emails were getting from teachers, um, that that really, um, on the phone calls that were they really pour their heart out and say We're able to get to students in areas that have very limited compute resource is that don't have an I T staff where they don't know what computer that the students can have at home, and they probably don't even have a computer. We're talking about being able to teach them on a phone to have an android phone a low end android phone. You can do three D modeling on there with on shape. Now you can't do it any other system, but with on shape, you could do it. And so the teacher can say to the students, They have to have Internet access, and I know there's a huge community that doesn't even have Internet access, and we're not able, unfortunately to help that. But if you have Internet and you have even an android phone, we can enable the educator to teach them. And so we have case after case of saving a stem program or expanding it into the students that need it most is the ones we're helping here. So really excited about that. And we're also able to let in addition to the run on run on whatever computing devices they have, we also offer them the tools they need for remote teaching with a much richer experience. Could you teach solid works remotely? Well, maybe if the student ran it had a windows workstation. You know, big, big, high end workstation. Maybe it could, but it would be like the difference between collaborating with on shape and collaborate with solid works. Like the difference between a zoom video call and talking on the landline phone. You know, it's a much richer experience, and that's what you need. And stem teaching stem is hard, So yeah, we're super super. Um, I'm excited about bringing stem to more students because of cloud yond >>we're talking about innovation for good, and then the discussion, John, you just had it. Really? There could be a whole another vector here. We could discuss on diversity, and I wanna end with just pointing out. So, Dana, your new firm, it's a woman led firm, too. Two women leaders, you know, going forward. So that's awesome to see, so really? Yeah, thumbs up on that. Congratulations on getting that off the ground. >>Thank you. Thank you. >>Okay, so thank you guys. Really appreciate It was a great discussion. I learned a lot and I'm sure the audience did a swell in a moment. We're gonna talk with on shaped customers to see how they're applying tech for good and some of the products that they're building. So keep it right there. I'm Dave Volonte. You're watching innovation for good on the Cube, the global leader in digital tech event coverage. Stay right there. >>Oh, yeah, it's >>yeah, yeah, around >>the globe. It's the Cube presenting innovation for good. Brought to you by on shape. >>Okay, we're back. This is Dave Volonte and you're watching innovation for good. A program on Cuba 3 65 made possible by on shape of PTC company. We're live today really live tv, which is the heritage of the Cube. And now we're gonna go to the sources and talkto on shape customers to find out how they're applying technology to create real world innovations that are changing the world. So let me introduce our panel members. Rafael Gomez Furberg is with the Chan Zuckerberg bio hub. A very big idea. And collaborative nonprofit was initiative that was funded by Mark Zuckerberg and his wife, Priscilla Chan, and really around diagnosing and curing and better managing infectious diseases. So really timely topic. Philip Tabor is also joining us. He's with silver side detectors, which develops neutron detective detection systems. Yet you want to know if early, if neutrons and radiation or in places where you don't want them, So this should be really interesting. And last but not least, Matthew Shields is with the Charlottesville schools and is gonna educate us on how he and his team are educating students in the use of modern engineering tools and techniques. Gentlemen, welcome to the Cuban to the program. This should be really interesting. Thanks for coming on. >>Hi. Or pleasure >>for having us. >>You're very welcome. Okay, let me ask each of you because you're all doing such interesting and compelling work. Let's start with Rafael. Tell us more about the bio hub and your role there, please. >>Okay. Yeah. So you said that I hope is a nonprofit research institution, um, funded by Mark Zuckerberg and his wife, Priscilla Chan. Um, and our main mission is to develop new technologies to help advance medicine and help, hopefully cure and manage diseases. Um, we also have very close collaborations with Universe California, San Francisco, Stanford University and the University California Berkeley on. We tried to bring those universities together, so they collaborate more of biomedical topics. And I manage a team of engineers. They by joining platform. Um, and we're tasked with creating instruments for the laboratory to help the scientist boats inside the organization and also in the partner universities Do their experiments in better ways in ways that they couldn't do before >>in this edition was launched Well, five years ago, >>it was announced at the end of 2016, and we actually started operation with at the beginning of 2017, which is when I joined, um, So this is our third year. >>And how's how's it going? How does it work? I mean, these things take time. >>It's been a fantastic experience. Uh, the organization works beautifully. Um, it was amazing to see it grow From the beginning, I was employee number 12, I think eso When I came in, it was just a nem P office building and empty labs. And very quickly we had something running about. It's amazing eso I'm very proud of the work that we have done to make that possible. Um And then, of course, that's you mentioned now with co vid, um, we've been able to do a lot of very cool work attire being of the pandemic in March, when there was a deficit of testing, uh, capacity in California, we spun up a testing laboratory in record time in about a week. It was crazy. It was a crazy project, Um, but but incredibly satisfying. And we ended up running all the way until the beginning of November, when the lab was finally shut down. We could process about 3000 samples a day. I think at the end of it all, we were able to test about 100 on the order of 100 and 50,000 samples from all over the state. We were providing free testing toe all of the Department of Public Health Department of Public Health in California, which at the media pandemic, had no way to do testing affordably and fast. So I think that was a great service to the state. Now the state has created that testing system that would serve those departments. So then we decided that it was unnecessary to keep going with testing in the other biopsy that would shut down. >>All right. Thank you for that. Now, Now, Philip, you What you do is mind melting. You basically helped keep the world safe. Maybe describe a little bit more about silver sod detectors and what your role is there and how it all works. >>Tour. So we make a nuclear bomb detectors and we also make water detectors. So we try and do our part thio keep the world from blowing up and make it a better place at the same time. Both of these applications use neutron radiation detectors. That's what we make. Put them out by import border crossing places like that. They can help make sure that people aren't smuggling. Shall we say very bad things. Um, there's also a burgeoning field of research and application where you can use neutrons with some pretty cool physics to find water so you could do things. Like what? A detector up in the mountains and measure snowpack. Put it out in the middle of the field and measure soil moisture content. And as you might imagine, there's some really cool applications in, uh, research and agronomy and public policy for this. >>All right, so it's OK, so it's a It's much more than, you know, whatever fighting terrorism, it's there's a riel edge or I kind of i o t application for what you guys >>do. We do both its's to plowshares. You might >>say a mat. I I look at your role is kind of scaling the brain power for for the future. Maybe tell us more about Charlottesville schools and in the mission that you're pursuing and what you do. >>Thank you. Um, I've been in Charlottesville City schools for about 11 or 12 years. I started their teaching, um, a handful of classes, math and science and things like that. But Thescore board and my administration had the crazy idea of starting an engineering program about seven years ago. My background is an engineering is an engineering. My masters is in mechanical and aerospace engineering and um, I basically spent a summer kind of coming up with what might be a fun engineering curriculum for our students. And it started with just me and 30 students about seven years ago, Um, kind of a home spun from scratch curriculum. One of my goals from the outset was to be a completely project based curriculum, and it's now grown. We probably have about six or 700 students, five or six full time teachers. We now have pre engineering going on at the 5th and 6th grade level. I now have students graduating. Uh, you know, graduating after senior year with, like, seven years of engineering under their belt and heading off to doing some pretty cool stuff. So it's It's been a lot of fun building a program and, um, and learning a lot in the process. >>That's awesome. I mean, you know, Cuba's. We've been passionate about things like women in tech, uh, diversity stem. You know, not only do we need more, more students and stem, we need mawr underrepresented women, minorities, etcetera. We were just talking to John Herstek and integrate gration about this is Do you do you feel is though you're I mean, first of all, the work that you do is awesome, but but I'll go one step further. Do you feel as though it's reaching, um, or diverse base? And how is that going? >>That's a great question. I think research shows that a lot of people get funneled into one kind of track or career path or set of interests really early on in their educational career, and sometimes that that funnel is kind of artificial. And so that's one of the reasons we keep pushing back. Um, so our school systems introducing kindergartners to programming on DSO We're trying to push back how we expose students to engineering and to stem fields as early as possible. And we've definitely seen the first of that in my program. In fact, my engineering program, uh, sprung out of an after school in Extracurricular Science Club that actually three girls started at our school. So I think that actually has helped that three girls started the club that eventually is what led to our engineering programs that sort of baked into the DNA and also our eyes a big public school. And we have about 50% of the students are under the poverty line and we e in Charlottesville, which is a big refugee town. And so I've been adamant from Day one that there are no barriers to entry into the program. There's no test you have to take. You don't have to have be taking a certain level of math or anything like that. That's been a lot of fun. To have a really diverse set of kids enter the program and be successful, >>that's final. That's great to hear. So, Philip, I wanna come back to you. You know, I think about maybe some day we'll be able to go back to a sporting events, and I know when I when I'm in there, there's somebody up on the roof looking out for me, you know, watching the crowd, and they have my back. And I think in many ways, the products that you build, you know, our similar. I may not know they're there, but they're keeping us safe or they're measuring things that that that I don't necessarily see. But I wonder if you could talk about a little bit more detail about the products you build and how they're impacting society. >>Sure, so There are certainly a lot of people who are who are watching, trying to make sure things were going well in keeping you safe that you may or may not be aware of. And we try and support ah lot of them. So we have detectors that are that are deployed in a variety of variety of uses, with a number of agencies and governments that dio like I was saying, ports and border crossing some other interesting applications that are looking for looking for signals that should not be there and working closely to fit into the operations these folks do. Onda. We also have a lot of outreach to researchers and scientists trying to help them support the work they're doing. Um, using neutron detection for soil moisture monitoring is a some really cool opportunities for doing it at large scale and with much less, um, expense or complication than would have been done. Previous technologies. Um, you know, they were talking about collaboration in the previous segment. We've been able to join a number of conferences for that, virtually including one that was supposed to be held in Boston, but another one that was held out of the University of Heidelberg in Germany. And, uh, this is sort of things that in some ways, the pandemic is pushing people towards greater collaboration than they would have been able to do. Had it all but in person. >>Yeah, we did. Uh, the cube did live works a couple years ago in Boston. It was awesome show. And I think, you know, with this whole trend toward digit, I call it the Force march to digital. Thanks to cove it I think that's just gonna continue. Thio grow. Rafael. What if you could describe the process that you use to better understand diseases? And what's your organization's involvement? Been in more detail, addressing the cove in pandemic. >>Um, so so we have the bio be structured in, Um um in a way that foster so the combination of technology and science. So we have to scientific tracks, one about infectious diseases and the other one about understanding just basic human biology, how the human body functions, and especially how the cells in the human body function on how they're organized to create tissues in the body. On Ben, it has this set of platforms. Um, mind is one of them by engineering that are all technology rated. So we have data science platform, all about data analysis, machine learning, things like that. Um, we have a mass spectrometry platform is all about mass spectrometry technologies to, um, exploit those ones in service for the scientist on. We have a genomics platform that it's all about sequencing DNA and are gonna, um and then an advanced microscopy. It's all about developing technologies, uh, to look at things with advanced microscopes and developed technologies to marry computation on microscopy. So, um, the scientists set the agenda and the platforms, we just serve their needs, support their needs, and hopefully develop technologies that help them do their experiments better, faster, or allow them to the experiment that they couldn't do in any other way before. Um And so with cove, it because we have that very strong group of scientists that work on have been working on infectious disease before, and especially in viruses, we've been able to very quickly pivot to working on that s O. For example, my team was able to build pretty quickly a machine to automatically purified proteins on is being used to purify all these different important proteins in the cove. It virus the SARS cov to virus Onda. We're sending some of those purified proteins all over the world. Two scientists that are researching the virus and trying to figure out how to develop vaccines, understand how the virus affects the body and all that. Um, so some of the machines we built are having a very direct impact on this. Um, Also for the copy testing lab, we were able to very quickly develop some very simple machines that allowed the lab to function sort of faster and more efficiently. Sort of had a little bit of automation in places where we couldn't find commercial machines that would do it. >>Um, eso Matt. I mean, you gotta be listening to this and thinking about Okay, So someday your students are gonna be working at organizations like like, like Bio Hub and Silver Side. And you know, a lot of young people they're just don't know about you guys, but like my kids, they're really passionate about changing the world. You know, there's way more important than you know, the financial angles and it z e. I gotta believe you're seeing that you're right in the front lines there. >>Really? Um, in fact, when I started the curriculum six or seven years ago, one of the first bits of feedback I got from my students is they said Okay, this is a lot of fun. So I had my students designing projects and programming microcontrollers raspberry, PiS and order we nose and things like that. The first bit of feedback I got from students was they said Okay, when do we get to impact the world? I've heard engineering >>is about >>making the world a better place, and robots are fun and all, but, you know, where is the real impact? And so um, dude, yeah, thanks to the guidance of my students, I'm baking that Maurin. Now I'm like day one of engineering one. We talk about how the things that the tools they're learning and the skills they're gaining, uh, eventually, you know, very soon could be could be used to make the world a better place. >>You know, we all probably heard that famous line by Jeff Hammer Barker. The greatest minds of my generation are trying to figure out how to get people to click on ads. I think we're really generally generationally, finally, at the point where young students and engineering a really, you know, a passionate about affecting society. I wanna get into the product, you know, side and understand how each of you are using on shape and and the value that that it brings. Maybe Raphael, you could start how long you've been using it. You know, what's your experience with it? Let's let's start there. >>I begin for about two years, and I switched to it with some trepidation. You know, I was used to always using the traditional product that you have to install on your computer, that everybody uses that. So I was kind of locked into that. But I started being very frustrated with the way it worked, um, and decided to give on ship chance. Which reputation? Because any change always, you know, causes anxiety. Um, but very quickly my engineers started loving it, Uh, just because it's it's first of all, the learning curve wasn't very difficult at all. You can transfer from one from the traditional product to entree very quickly and easily. You can learn all the concepts very, very fast. It has all the functionality that we needed and and what's best is that it allows to do things that we couldn't do before or we couldn't do easily. Now we can access the our cat documents from anywhere in the world. Um, so when we're in the lab fabricating something or testing a machine, any computer we have next to us or a tablet or on iPhone, we can pull it up and look at the cad and check things or make changes. That's something that couldn't do before because before you had to pay for every installation off the software for the computer, and I couldn't afford to have 20 installations to have some computers with the cat ready to use them like once every six months would have been very inefficient. So we love that part. And the collaboration features are fantastic, especially now with Kobe, that we have to have all the remote meetings eyes fantastic, that you can have another person drive the cad while the whole team is watching that person change the model and do things and point to things that is absolutely revolutionary. We love it. The fact that you have very, very sophisticated version control before it was always a challenge asking people, please, if you create anniversary and apart, how do we name it so that people find it? And then you end up with all these collection of files with names that nobody ever remembers, what they are, the person left. And now nobody knows which version is the right one. A mess with on shape on the version ING system it has, and the fact that you can go back in history off the document and go back to previous version so easily and then go back to the press and version and explore the history of the part that is truly, um, just world changing for us, that we can do that so easily on for me as a manager to manage this collection of information that is critical for our operations. It makes it so much easier because everything is in one place. I don't have to worry about file servers that go down that I have to administer that have to have I t taken care off that have to figure how to keep access to people to those servers when they're at home, and they need a virtual private network and all of that mess disappears. I just simply give give a person in accounting on shape and then magically, they have access to everything in the way I want. And we can manage the lower documents and everything in a way that is absolutely fantastic. >>Feel what was your what? What were some of the concerns you had mentioned? You had some trepidation. Was it a performance? Was it security? You know some of the traditional cloud stuff, and I'm curious as to how, How, whether any of those act manifested really that you had to manage. What were your concerns? >>Look, the main concern is how long is it going to take for everybody in the team to learn to use the system like it and buy into it? Because I don't want to have my engineers using tools against their will write. I want everybody to be happy because that's how they're productive. They're happy, and they enjoyed the tools they have. That was my main concern. I was a little bit worried about the whole concept of not having the files in a place where I couldn't quote unquote seat in some server and on site, but that That's kind of an outdated concept, right? So that took a little bit of a mind shift, but very quickly. Then I started thinking, Look, I have a lot of documents on Google Drive. Like, I don't worry about that. Why would I worry about my cat on on shape, right? Is the same thing. So I just needed to sort of put things in perspective that way. Um, the other, um, you know, the concern was the learning curve, right? Is like, how is he Will be for everybody to and for me to learn it on whether it had all of the features that we needed. And there were a few features that I actually discussed with, um uh, Cody at on shape on, they were actually awesome about using their scripting language in on shape to sort of mimic some of the features of the old cat, uh, in on, shaped in a way that actually works even better than the old system. So it was It was amazing. Yeah, >>Great. Thank you for that, Philip. What's your experience been? Maybe you could take us through your journey within shape. >>Sure. So we've been we've been using on shaped silver side for coming up on about four years now, and we love it. We're very happy with it. We have a very modular product line, so we make anything from detectors that would go into backpacks. Two vehicles, two very large things that a shipping container would go through and saw. Excuse me. Shape helps us to track and collaborate faster on the design. Have multiple people working a same time on a project. And it also helps us to figure out if somebody else comes to us and say, Hey, I want something new how we congrats modules from things that we already have put them together and then keep track of the design development and the different branches and ideas that we have, how they all fit together. A za design comes together, and it's just been fantastic from a mechanical engineering background. I will also say that having used a number of different systems and solid works was the greatest thing since sliced bread. Before I got using on shape, I went, Wow, this is amazing and I really don't want to design in any other platform. After after getting on Lee, a little bit familiar with it. >>You know, it's funny, right? I'll have the speed of technology progression. I was explaining to some young guns the other day how I used to have a daytime er and that was my life. And if I lost that daytime, er I was dead. And I don't know how we weigh existed without, you know, Google maps eso we get anywhere, I don't know, but, uh but so So, Matt, you know, it's interesting to think about, you know, some of the concerns that Raphael brought up, you hear? For instance, you know, all the time. Wow. You know, I get my Amazon bill at the end of the month that zip through the roof in, But the reality is that Yeah, well, maybe you are doing more, but you're doing things that you couldn't have done before. And I think about your experience in teaching and educating. I mean, you so much more limited in terms of the resource is that you would have had to be able to educate people. So what's your experience been with With on shape and what is it enabled? >>Um, yeah, it was actually talking before we went with on shape. We had a previous CAD program, and I was talking to my vendor about it, and he let me know that we were actually one of the biggest CAD shops in the state. Because if you think about it a really big program, you know, really big company might employ. 5, 10, 15, 20 cad guys, right? I mean, when I worked for a large defense contractor, I think there were probably 20 of us as the cad guys. I now have about 300 students doing cat. So there's probably more students with more hours of cat under their belt in my building than there were when I worked for the big defense contractor. Um, but like you mentioned, uh, probably our biggest hurdle is just re sources. And so we want We want one of things I've always prided myself and trying to do in this. Programs provide students with access two tools and skills that they're going to see either in college or in the real world. So it's one of the reason we went with a big professional cad program. There are, you know, sort of K 12 oriented software and programs and things. But, you know, I want my kids coding and python and using slack and using professional type of tools on DSO when it comes to cat. That's just that That was a really hurt. I mean, you know, you could spend $30,000 on one seat of, you know, professional level cad program, and then you need a $30,000 computer to run it on if you're doing a heavy assemblies, Um and so one of my dreams And it was always just a crazy dream. And I was the way I would always pitcher in my school system and say, someday I'm gonna have a kid on a school issued chromebook in subsidized housing, on public WiFi doing professional level bad and that that was a crazy statement until a couple of years ago. So we're really excited that I literally and you know, March and you said the forced march, the forced march into, you know, modernity, March 13th kids sitting in my engineering lab that we spent a lot of money on doing cad March 14th. Those kids were at home on their school issued chromebooks on public WiFi, uh, keeping their designs going and collaborating. And then, yeah, I could go on and on about some of the things you know, the features that we've learned since then they're even better. So it's not like this is some inferior, diminished version of Academy. There's so much about it. Well, I >>wanna I wanna ask you that I may be over my skis on this, but we're seeing we're starting to see the early days of the democratization of CAD and product design. It is the the citizen engineer, I mean, maybe insulting to the engineers in the room, But but is that we're beginning to see that >>I have to believe that everything moves into the cloud. Part of that is democratization that I don't need. I can whether you know, I think artists, you know, I could have a music studio in my basement with a nice enough software package. And Aiken, I could be a professional for now. My wife's a photographer. I'm not allowed to say that I could be a professional photographer with, you know, some cloud based software, and so, yeah, I do think that's part of what we're seeing is more and more technology is moving to the cloud. >>Philip. Rafael Anything you Dad, >>I think I mean, yeah, that that that combination of cloud based cat and then three d printing that is becoming more and more affordable on ubiquitous It's truly transformative, and I think for education is fantastic. I wish when I was a kid I had the opportunity to play with those kinds of things because I was always the late things. But, you know, the in a very primitive way. So, um, I think this is a dream for kids. Teoh be able to do this. And, um, yeah, there's so many other technologies coming on, like Arduino on all of these electronic things that live kids play at home very cheaply with things that back in my day would have been unthinkable. >>So we know there's a go ahead. Philip, please. >>We had a pandemic and silver site moved to a new manufacturing facility this year. I was just on the shop floor, talking with contractors, standing 6 ft apart, pointing at things. But through it all, our CAD system was completely unruffled. Nothing stopped in our development work. Nothing stopped in our support for existing systems in the field. We didn't have to think about it. We had other server issues, but none with our, you know, engineering cad, platform and product development in support world right ahead, which was cool, but also a in that's point. I think it's just really cool what you're doing with the kids. The most interesting secondary and college level engineering work that I did was project based, taken important problem to the world. Go solve it and that is what we do here. That is what my entire career has been. And I'm super excited to see. See what your students are going to be doing, uh, in there home classrooms on their chromebooks now and what they do building on that. >>Yeah, I'm super excited to see your kids coming out of college with engineering degrees because, yeah, I think that Project based experience is so much better than just sitting in a classroom, taking notes and doing math problems on day. I think it will give the kids a much better flavor. What engineering is really about Think a lot of kids get turned off by engineering because they think it's kind of dry because it's just about the math for some very abstract abstract concept on they are there. But I think the most important thing is just that hands on a building and the creativity off, making things that you can touch that you can see that you can see functioning. >>Great. So, you know, we all know the relentless pace of technology progression. So when you think about when you're sitting down with the folks that on shape and there the customer advisor for one of the things that that you want on shape to do that it doesn't do today >>I could start by saying, I just love some of the things that does do because it's such a modern platform. And I think some of these, uh, some some platforms that have a lot of legacy and a lot of history behind them. I think we're dragging some of that behind them. So it's cool to see a platform that seemed to be developed in the modern era, and so that Z it is the Google docks. And so the fact that collaboration and version ing and link sharing is and like platform agnostic abilities, the fact that that seems to be just built into the nature of the thing so far, That's super exciting. As far as things that, uh, to go from there, Um, I don't know, >>Other than price. >>You can't say >>I >>can't say lower price. >>Yeah, so far on P. D. C. S that work with us. Really? Well, so I'm not complaining. There you there, >>right? Yeah. Yeah. No gaps, guys. Whitespace, Come on. >>We've been really enjoying the three week update. Cadence. You know, there's a new version every three weeks and we don't have to install it. We just get all the latest and greatest goodies. One of the trends that we've been following and enjoying is the the help with a revision management and release work flows. Um, and I know that there's more than on shape is working on that we're very excited for, because that's a big important part about making real hardware and supporting it in the field. Something that was cool. They just integrated Cem markup capability. In the last release that took, we were doing that anyway, but we were doing it outside of on shapes. And now we get to streamline our workflow and put it in the CAD system where We're making those changes anyway when we're reviewing drawings and doing this kind of collaboration. And so I think from our perspective, we continue to look forward. Toa further progress on that. There's a lot of capability in the cloud that I think they're just kind of scratching the surface on you, >>right? I would. I mean, you're you're asking to knit. Pick. I would say one of the things that I would like to see is is faster regeneration speed. There are a few times with convicts, necessities that regenerating the document takes a little longer than I would like. It's not a serious issue, but anyway, I I'm being spoiled, >>you know? That's good. I've been doing this a long time, and I like toe ask that question of practitioners and to me, it It's a signal like when you're nit picking and that's what you're struggling to knit. Pick that to me is a sign of a successful product, and and I wonder, I don't know, uh, have the deep dive into the architecture. But are things like alternative processors. You're seeing them hit the market in a big way. Uh, you know, maybe helping address the challenge, But I'm gonna ask you the big, chewy question now. Then we maybe go to some audience questions when you think about the world's biggest problems. I mean, we're global pandemics, obviously top of mind. You think about nutrition, you know, feeding the global community. We've actually done a pretty good job of that. But it's not necessarily with the greatest nutrition, climate change, alternative energy, the economic divides. You've got geopolitical threats and social unrest. Health care is a continuing problem. What's your vision for changing the world and how product innovation for good and be applied to some of the the problems that that you all are passionate about? Big question. Who wants toe start? >>Not biased. But for years I've been saying that if you want to solve the economy, the environment, uh, global unrest, pandemics, education is the case. If you wanna. If you want to, um, make progress in those in those realms, I think funding funding education is probably gonna pay off pretty well. >>Absolutely. And I think Stam is key to that. I mean, all of the ah lot of the well being that we have today and then industrialized countries. Thanks to science and technology, right improvements in health care, improvements in communication, transportation, air conditioning. Um, every aspect of life is touched by science and technology. So I think having more kids studying and understanding that is absolutely key. Yeah, I agree, >>Philip, you got anything to add? >>I think there's some big technical problems in the world today, Raphael and ourselves there certainly working on a couple of them. Think they're also collaboration problems and getting everybody to be able to pull together instead of pulling separately and to be able to spur the ideas on words. So that's where I think the education side is really exciting. What Matt is doing and it just kind of collaboration in general when we could do provide tools to help people do good work. Uh, that is, I think, valuable. >>Yeah, I think that's a very good point. And along those lines, we have some projects that are about creating very low cost instruments for low research settings, places in Africa, Southeast Asia, South America, so that they can do, um, um, biomedical research that it's difficult to do in those place because they don't have the money to buy the fancy lab machines that cost $30,000 an hour. Um, so we're trying to sort of democratize some of those instruments. And I think thanks to tools like Kahn shape then is easier, for example, to have a conversation with somebody in Africa and show them the design that we have and discuss the details of it with them on. But it's amazing, right to have somebody, you know, 10 time zones away, Um, looking really life in real time with you about your design and discussing the details or teaching them how to build a machine, right? Because, um, you know, they have a three D printer. You can you can just give them the design and say like, you build it yourself, uh, even cheaper than and, you know, also billing and shipping it there. Um, so all that that that aspect of it is also super important. I think for any of these efforts to improve some of the hardest part was in the world for climate change. Do you say, as you say, poverty, nutrition issues? Um, you know, availability of water. You have that project at about finding water. Um, if we can also help deploy technologies that teach people remotely how to create their own technologies or how to build their own systems that will help them solve those forms locally. I think that's very powerful. >>Yeah, the point about education is right on. I think some people in the audience may be familiar with the work of Erik Brynjolfsson and Andrew McAfee, the second machine age where they sort of put forth the premise that, uh, is it laid it out. Look, for the first time in history, machines air replacing humans from a cognitive perspective. Machines have always replaced humans, but that's gonna have an impact on jobs. But the answer is not toe protect the past from the future. The answer is education and public policy that really supports that. So I couldn't agree more. I think it's a really great point. Um, we have We do have some questions from the audience. If if we could If I can ask you guys, um, you know, this one kind of stands out. How do you see artificial intelligence? I was just talking about machine intelligence. Um, how do you see that? Impacting the design space guys trying to infuse a I into your product development. Can you tell me? >>Um, absolutely, like, we're using AI for some things, including some of these very low cost instruments that will hopefully help us diagnose certain diseases, especially this is that are very prevalent in the Third World. Um, and some of those diagnostics are these days done by thes armies of technicians that are trained to look under the microscope. But, um, that's a very slow process. Is very error prone and having machine learning systems that can to the same diagnosis faster, cheaper and also little machines that can be taken to very remote places to these villages that have no access to a fancy microscope. To look at a sample from a patient that's very powerful. And I we don't do this, but I have read quite a bit about how certain places air using a Tribune attorneys to actually help them optimize designs for parts. So you get these very interesting looking parts that you would have never thought off a person would have never thought off, but that are incredibly light ink. Earlier, strong and I have all sort of properties that are interesting thanks to artificial intelligence machine learning in particular >>yet another. The advantage you get when when your work is in the cloud I've seen. I mean, there's just so many applications that so if the radiology scan is in the cloud and the radiologist is goes to bed at night, Radiologist could come in in the morning and and say, Oh, the machine while you were sleeping was using artificial intelligence to scan these 40,000 images. And here's the five that we picked out that we think you should take a closer look at. Or like Raphael said, I can design my part. My, my, my, my, my you know, mount or bracket or whatever and go to sleep. And then I wake up in the morning. The machine has improved. It for me has made it strider strider stronger and lighter. Um And so just when your when your work is in the cloud, that's just that's a really cool advantage that you get that you can have machines doing some of your design work for you. >>Yeah, we've been watching, uh, you know, this week is this month, I guess is AWS re invent and it's just amazing to see how much effort is coming around machine learning machine intelligence. You know Amazon has sage maker Google's got, you know, embedded you no ML and big query. Uh, certainly Microsoft with Azure is doing tons of stuff and machine learning. I think the point there is that that these things will be infused in tow R and D and in tow software product by the vendor community. And you all will apply that to your business and and build value through the unique data that your collecting, you know, in your ecosystems. And and that's how you add value. You don't have to be necessarily, you know, developers of artificial intelligence, but you have to be practitioners to apply that. Does that make sense to you, Philip? >>Yeah, absolutely. And I think your point about value is really well chosen. We see AI involved from the physics simulations all the way up to interpreting radiation data, and that's where the value question, I think, is really important because it's is the output of the AI giving helpful information that the people that need to be looking at it. So if it's curating a serious of radiation alert, saying, Hey, like these air the anomalies. You need to look at eyes it, doing that in a way that's going to help a good response on. In some cases, the II is only as good as the people. That sort of gave it a direction and turn it loose. And you want to make sure that you don't have biases or things like that underlying your AI that they're going to result in less than helpful outcomes coming from it. So we spend quite a lot of time thinking about how do we provide the right outcomes to people who are who are relying on our systems? >>That's a great point, right? Humans air biased and humans build models, so models are inherently biased. But then the software is hitting the market. That's gonna help us identify those biases and help us, you know? Of course. Correct. So we're entering Cem some very exciting times, guys. Great conversation. I can't thank you enough for spending the time with us and sharing with our audience the innovations that you're bringing to help the world. So thanks again. >>Thank you so much. >>Thank you. >>Okay. Welcome. Okay. When we come back, John McElheny is gonna join me. He's on shape. Co founder. And he's currently the VP of strategy at PTC. He's gonna join the program. We're gonna take a look at what's next and product innovation. I'm Dave Volonte and you're watching innovation for good on the Cube, the global leader. Digital technology event coverage. We'll be right back. >>Okay? Okay. Yeah. Okay. >>From around >>the globe, it's the Cube. Presenting innovation for good. Brought to you by on shape. >>Okay, welcome back to innovation. For good. With me is John McElheny, who is one of the co founders of On Shape and is now the VP of strategy at PTC. John, it's good to see you. Thanks for making the time to come on the program. Thanks, Dave. So we heard earlier some of the accomplishments that you've made since the acquisition. How has the acquisition affected your strategy? Maybe you could talk about what resource is PTC brought to the table that allowed you toe sort of rethink or evolve your strategy? What can you share with us? >>Sure. You know, a year ago, when when John and myself met with Jim Pepperman early on is we're we're pondering. Started joining PTC one of things became very clear is that we had a very clear shared vision about how we could take the on shape platform and really extended for, for all of the PTC products, particular sort of their augmented reality as well as their their thing works or the i o. T business and their product. And so from the very beginning there was a clear strategy about taking on shape, extending the platform and really investing, um, pretty significantly in the product development as well as go to market side of things, uh, toe to bring on shape out to not only the PTC based but sort of the broader community at large. So So So PTC has been a terrific, terrific, um, sort of partner as we've we've gonna go on after this market together. Eso We've added a lot of resource and product development side of things. Ah, lot of resource and they go to market and customer success and support. So, really, on many fronts, that's been both. Resource is as well a sort of support at the corporate level from from a strategic standpoint and then in the field, we've had wonderful interactions with many large enterprise customers as well as the PTC channels. So it's been really a great a great year. >>Well, and you think about the challenges of in your business going to SAS, which you guys, you know, took on that journey. You know, 78 years ago. Uh, it's not trivial for a lot of companies to make that transition, especially a company that's been around as long as PTC. So So I'm wondering how much you know, I was just asking you How about what PCP TC brought to the table? E gotta believe you're bringing a lot to the table to in terms of the mindset, uh, even things is, is mundane is not the right word, but things like how you compensate salespeople, how you interact with customers, the notion of a service versus a product. I wonder if you could address >>that. Yeah, it's a it's a really great point. In fact, after we had met Jim last year, John and I one of the things we walked out in the seaport area in Boston, one of things we sort of said is, you know, Jim really gets what we're trying to do here and and part of let me bring you into the thinking early on. Part of what Jim talked about is there's lots of, you know, installed base sort of software that's inside of PTC base. That's helped literally thousands of customers around the world. But the idea of moving to sass and all that it entails both from a technology standpoint but also a cultural standpoint. Like How do you not not just compensate the sales people as an example? But how do you think about customer success? In the past, it might have been that you had professional services that you bring out to a customer, help them deploy your solutions. Well, when you're thinking about a SAS based offering, it's really critical that you get customers successful with it. Otherwise, you may have turned, and you know it will be very expensive in terms of your business long term. So you've got to get customers success with software in the very beginning. So you know, Jim really looked at on shape and he said that John and I, from a cultural standpoint, you know, a lot of times companies get acquired and they've acquired technology in the past that they integrate directly into into PTC and then sort of roll it out through their products, are there just reached channel, he said. In some respects, John John, think about it as we're gonna take PTC and we want to integrate it into on shape because we want you to share with us both on the sales side and customer success on marketing on operations. You know all the things because long term, we believe the world is a SAS world, that the whole industry is gonna move too. So really, it was sort of an inverse in terms of the thought process related to normal transactions >>on That makes a lot of sense to me. You mentioned Sharon turns the silent killer of a SAS company, and you know, there's a lot of discussion, you know, in the entrepreneurial community because you live this, you know what's the best path? I mean today, You see, you know, if you watch Silicon Valley double, double, triple triple, but but there's a lot of people who believe, and I wonder, if you come in there is the best path to, you know, in the X Y axis. If if it's if it's uh, growth on one and retention on the other axis. What's the best way to get to the upper right on? Really? The the best path is probably make sure you've nailed obviously the product market fit, But make sure that you can retain customers and then throw gas on the fire. You see a lot of companies they burn out trying to grow too fast, but they haven't figured out, you know that. But there's too much churn. They haven't figured out those metrics. I mean, obviously on shape. You know, you were sort of a pioneer in here. I gotta believe you've figured out that customer retention before you really, You know, put the pedal to the >>metal. Yeah, and you know, growth growth can mask a lot of things, but getting getting customers, especially the engineering space. Nobody goes and sits there and says, Tomorrow we're gonna go and and, you know, put 100 users on this and and immediately swap out all of our existing tools. These tools are very rich and deep in terms of capability, and they become part of the operational process of how a company designs and builds products. So any time anybody is actually going through the purchasing process. Typically, they will run a try along or they'll run a project where they look at. Kind of What? What is this new solution gonna help them dio. How are we gonna orient ourselves for success? Longer term. So for us, you know, getting new customers and customer acquisition is really critical. But getting those customers to actually deploy the solution to be successful with it. You know, we like to sort of, say, the marketing or the lead generation and even some of the initial sales. That's sort of like the Kindle ing. But the fire really starts when customers deploy it and get successful. The solution because they bring other customers into the fold. And then, of course, if they're successful with it, you know, then in fact, you have negative turn which, ironically, means growth in terms of your inside of your install. Bates. >>Right? And you've seen that with some of the emerging, you know, SAS companies, where you're you're actually you know, when you calculate whatever its net retention or renew ALS, it's actually from a dollar standpoint. It's up in the high nineties or even over 100%. >>So >>and that's a trend we're gonna continue. See, I >>wonder >>if we could sort of go back. Uh, and when you guys were starting on shape, some of the things that you saw that you were trying to strategically leverage and what's changed, you know, today we were talking. I was talking to John earlier about in a way, you kinda you kinda got a blank slate is like doing another startup. >>You're >>not. Obviously you've got installed base and customers to service, but But it's a new beginning for you guys. So one of the things that you saw then you know, cloud and and sas and okay, but that's we've been there, done that. What are you seeing? You know today? >>Well, you know, So So this is a journey, of course, that that on shape on its own has gone through it had I'll sort of say, you know, several iterations, both in terms of of of, you know, how do you How do you get customers? How do you How do you get them successful? How do you grow those customers? And now that we've been part of PTC, the question becomes okay. One, There is certainly a higher level of credibility that helps us in terms of our our megaphone is much bigger than it was when we're standalone company. But on top of that now, figuring out how to work with their channel with their direct sales force, you know, they have, um, for example, you know, very large enterprises. Well, many of those customers are not gonna go in forklift out their existing solution to replace it with with on shape. However, many of them do have challenges in their supply chain and communications with contractors and vendors across the globe. And so, you know, finding our fit inside of those large enterprises as they extend out with their their customers is a very interesting area that we've really been sort of incremental to to PTC. And then, you know, they they have access to lots of other technology, like the i o. T business. And now, of course, the augmented reality business that that we can bring things to bear. For example, in the augmented reality world, they've they've got something called expert capture. And this is essentially imagine, you know, in a are ah, headset that allows you to be ableto to speak to it, but also capture images still images in video. And you could take somebody who's doing their task and capture literally the steps that they're taking its geo location and from their builds steps for new employees to be, we'll learn and understand how todo use that technology to help them do their job better. Well, when they do that, if there is replacement products or variation of of some of the tools that that they built the original design instruction set for they now have another version. Well, they have to manage multiple versions. Well, that's what on shape is really great at doing and so taking our technology and helping their solutions as well. So it's not only expanding our customer footprint, it's expanding the application footprint in terms of how we can help them and help customers. >>So that leads me to the tam discussion and again, as part of your strategist role. How do you think about that? Was just talking to some of your customers earlier about the democratization of cat and engineering? You know, I kind of joked, sort of like citizen engineering, but but so that you know, the demographics are changing the number of users potentially that can access the products because the it's so much more of a facile experience. How are you thinking about the total available market? >>It really is a great question, You know, it used to be when you when you sold boxes of software, it was how many engineers were out there. And that's the size of the market. The fact that matter is now when, When you think about access to that information, that data is simply a pane of glass. Whether it's a computer, whether it's a laptop, UH, a a cell phone or whether it's a tablet, the ability to to use different vehicles, access information and data expands the capabilities and power of a system to allow feedback and iteration. I mean, one of the one of the very interesting things is in technology is when you can take something and really unleash it to a larger audience and builds, you know, purpose built applications. You can start to iterate, get better feedback. You know there's a classic case in the clothing industry where Zara, you know, is a fast sort of turnaround. Agile manufacturer. And there was a great New York Times article written a couple years ago. My wife's a fan of Zara, and I think she justifies any purchases by saying, You know, Zara, you gotta purchase it now. Otherwise it may not be there the next time. Yet you go back to the store. They had some people in a store in New York that had this woman's throw kind of covering Shaw. And they said, Well, it would be great if we could have this little clip here so we can hook it through or something. And they sent a note back toe to the factory in Spain, and literally two weeks later they had, you know, 4000 of these things in store, and they sold out because they had a closed loop and iterative process. And so if we could take information and allow people access in multiple ways through different devices and different screens, that could be very specific information that, you know, we remove a lot of the engineering data book, bring the end user products conceptually to somebody that would have had to wait months to get the actual physical prototype, and we could get feedback well, Weaken have a better chance of making sure whatever product we're building is the right product when it ultimately gets delivered to a customer. So it's really it's a much larger market that has to be thought of rather than just the kind of selling A boxes software to an engineer. >>That's a great story. And again, it's gonna be exciting for you guys to see that with. The added resource is that you have a PTC, Um, so let's talk. I promise people we wanna talk about Atlas. Let's talk about the platform. A little bit of Atlas was announced last year. Atlas. For those who don't know it's a SAS space platform, it purports to go beyond product lifecycle management and you You're talking cloud like agility and scale to CAD and product design. But John, you could do a better job than I. What do >>we need to know about Atlas? Well, I think Atlas is a great description because it really is metaphorically sort of holding up all of the PTC applications themselves. But from the very beginning, when John and I met with Jim, part of what we were intrigued about was that he shared a vision that on shape was more than just going to be a cad authoring tool that, in fact, you know, in the past these engineering tools were very powerful, but they were very narrow in their purpose and focus. And we had specialty applications to manage the versions, etcetera. What we did in on shape is we kind of inverted that thinking. We built this collaboration and sharing engine at the core and then kind of wrap the CAD system around it. But that collaboration sharing and version ING engine is really powerful. And it was that vision that Jim had that he shared that we had from the beginning, which was, how do we take this thing to make a platform that could be used for many other applications inside of inside of any company? And so not only do we have a partner application area that is is much like the APP store or Google play store. Uh, that was sort of our first Stan Shih ation of this. This this platform. But now we're extending out to broader applications and much meatier applications. And internally, that's the thing works in the in the augmented reality. But there'll be other applications that ultimately find its way on top of this platform. And so they'll get all the benefits of of the collaboration, sharing the version ing the multi platform, multi device. And that's an extremely extremely, um, strategic leverage point for the company. >>You know, it's interesting, John, you mentioned the seaport before. So PTC, for those who don't know, built a beautiful facility down at the Seaport in Boston. And, of course, when PTC started, you know, back in the mid 19 eighties, there was nothing at the seaport s. >>So it's >>kind of kind of ironic, you know, we were way seeing the transformation of the seaport. We're seeing the transformation of industry and of course, PTC. And I'm sure someday you'll get back into that beautiful office, you know? Wait. Yeah, I'll bet. And, uh and but I wanna bring this up because I want I want you to talk about the future. How you how you see that our industry and you've observed this has moved from very product centric, uh, plat platform centric with sass and cloud. And now we're seeing ecosystems form around those products and platforms and data flowing through the ecosystem powering, you know, new innovation. I wonder if you could paint a picture for us of what the future looks like to you from your vantage point. >>Yeah, I think one of the key words you said there is data because up until now, data for companies really was sort of trapped in different applications. And it wasn't because people were nefarious and they want to keep it limited. It was just the way in which things were built. And, you know, when people use an application like on shape, what ends up happening is there their day to day interaction and everything that they do is actually captured by the platform. And, you know, we don't have access to that data. Of course it's it's the customer's data. But as as an artifact of them using the system than doing their day to day job, what's happening is they're creating huge amounts of information that can then be accessed and analyzed to help them both improve their design process, improve their efficiencies, improve their actual schedules in terms of making sure they can hit delivery times and be able to understand where there might be roadblocks in the future. So the way I see it is companies now are deploying SAS based tools like on shape and an artifact of them. Using that platform is that they have now analytics and tools to better understand and an instrument and manage their business. And then from there, I think you're going to see, because these systems are all you know extremely well. Architected allow through, you know, very structured AP. I calls to connect other SAS based applications. You're gonna start seeing closed loop sort of system. So, for example, people design using on shape, they end up going and deploying their system or installing it, or people use the end using products. People then may call back into the customers support line and report issues, problems, challenges. They'll be able to do traceability back to the underlying design. They'll be able to do trend analysis and defect analysis from the support lines and tie it back and closed loop the product design, manufacture, deployment in the field sort of cycles. In addition, you can imagine there's many things that air sort of as designed. But then when people go on site and they have to install it. There's some alterations modifications. Think about think about like a large air conditioning units for buildings. You go and you go to train and you get a large air conditioning unit that put up on top of building with a crane. They have to build all kinds of adaptors to make sure that that will fit inside of the particulars of that building. You know, with on shape and tools like this, you'll be able to not only take the design of what the air conditioning system might be, but also the all the adapter plates, but also how they installed it. So it sort of as designed as manufactured as stalled. And all these things can be traced, just like if you think about the transformation of customer service or customer contacts. In the early days, you used to have tools that were PC based tools called contact management solution, you know, kind of act or gold mine. And these were basically glorified Elektronik role in Texas. It had a customer names and they had phone numbers and whatever else. And Salesforce and Siebel, you know, these types of systems really broadened out the perspective of what a customer relationship? Waas. So it wasn't just the contact information it was, you know, How did they come to find out about you as a company? So all of the pre sort of marketing and then kind of what happens after they become a customer and it really was a 3 60 view. I think that 3 60 view gets extended to not just to the customers, but also tools and the products they use. And then, of course, the performance information that could come back to the manufacturer. So, you know, as an engineer, one of the things you learn about with systems is the following. And if you remember, when the CD first came out CDs that used to talk about four times over sampling or eight times over sampling and it was really kind of, you know, the fidelity the system. And we know from systems theory that the best way to improve the performance of a system is to actually have more feedback. The more feedback you have, the better system could be. And so that's why you get 16 60 for example, etcetera. Same thing here. The more feedback we have of different parts of a company that a better performance, The company will be better customer relationships. Better, uh, overall financial performance as well. So that's that's the view I have of how these systems all tied together. >>It's a great vision in your point about the data is I think right on. It used to be so fragmented in silos, and in order to take a system view, you've gotta have a system view of the data. Now, for years, we've optimized maybe on one little component of the system and that sometimes we lose sight of the overall outcome. And so what you just described, I think is, I think sets up. You know very well as we exit. Hopefully soon we exit this this covert era on John. I hope that you and I can sit down face to face at a PTC on shape event in the near term >>in the seaport in the >>seaport would tell you that great facility toe have have an event for sure. It >>z wonderful >>there. So So John McElhinney. Thanks so much for for participating in the program. It was really great to have you on, >>right? Thanks, Dave. >>Okay. And I want to thank everyone for participating. Today we have some great guest speakers. And remember, this is a live program. So give us a little bit of time. We're gonna flip this site over toe on demand mode so you can share it with your colleagues and you, or you can come back and and watch the sessions that you heard today. Uh, this is Dave Volonte for the Cube and on shape PTC. Thank you so much for watching innovation for good. Be well, Have a great holiday. And we'll see you next time. Yeah.

>>from around the globe. It's the Cube presenting innovation for good. Brought to you by on shape. >>Okay, we're back. This is Dave Volonte and you're watching innovation for good. A program on Cuba 3 65 made possible by on shape of BTC company. We're live today really live TV, which is the heritage of the Cuban. Now we're gonna go to the sources and talkto on shape customers to find out how they're applying technology to create real world innovations that are changing the world. So let me introduce our panel members. Rafael Gomez Fribourg is with the Chan Zuckerberg bio hub. A very big idea. And collaborative nonprofit was initiative that was funded by Mark Zuckerberg and his wife, Priscilla Chan, and really around diagnosing and curing and better managing infectious diseases. So really timely topic. Philip Tabor is also joining us. He's with silver side detectors which develops neutron detective detection systems. Yet you want to know if early if neutrons and radiation or in places where you don't want them, so this should be really interesting. And last but not least, Matthew Shields is with the Charlottesville schools and is gonna educate us on how he and his team are educating students in the use of modern engineering tools and techniques. Gentlemen, welcome to the Cuban to the program. This should be really interesting. Thanks for coming on. >>Hi. Or pleasure >>for having us. >>You're very welcome. Okay, let me ask each of you because you're all doing such interesting and compelling work. Let's start with Rafael. Tell us more about the bio hub and your role there, please. >>Okay. Yes. As you said, the Bio Hope is a nonprofit research institution, um, funded by Mark Zuckerberg and his wife, Priscilla Chan. Um and our main mission is to develop new technologies to help advance medicine and help, hopefully cure and manage diseases. Um, we also have very close collaborations with Universe California, San Francisco, Stanford University and the University California Berkeley on. We tried to bring those universities together, so they collaborate more of biomedical topics. And I manage a team of engineers in by joining platform. Um, and we're tasked with creating instruments for the laboratory to help the scientist boats inside the organization and also in the partner universities do their experiments in better ways in ways that they couldn't do before >>in this edition was launched five years ago. It >>was announced at the end of 2016, and we actually started operations in the beginning of 2017, which is when I joined um, so this is our third year. >>And how's how's it going? How does it work? I mean, these things >>take time. It's been a fantastic experience. Uh, the organization works beautifully. Um, it was amazing to see it grow from the beginning. I was employee number 12, I think eso When I came in, it was just a nem p off his building and MP labs. And very quickly we had something running about from anything. Eso I'm very proud of the work that we have done to make that possible. Um And then, of course, that's you mentioned now, with co vid, um, we've been able to do a lot of very cool work, um, very being of the pandemic In March, when there was a deficit of testing, uh, capacity in California, we spun up a testing laboratory in record time in about a week. It was crazy. It was a crazy project. Um, but but incredibly satisfying. And we ended up running all the way until the beginning of November, when the lab was finally shut down, we could process about 3000 samples a day. I think at the end of it all, we were able to test about 100 on the road, 150,000 samples from all over the state. We were providing free testing toe all of the Department of Public Health Department of Public Health in California, which, at the media pandemic, had no way to do testing affordably and fast. So I think that was a great service to the state. Now the state has created a testing system that will serve those departments. So then we decided that it was unnecessary to keep going with testing in the other biopsy that would shut down, >>right? Thank you for that. Now, Now, Philip, you What you do is mind melting. You basically helped keep the world safe. Maybe you describe a little bit more about silver side detectors and what your role is there and how it all works. >>Tour. So we make a nuclear bomb detectors and we also make water detectors. So we try and do our part. Thio Keep the world from blowing up and make it a better place at the same time. Both of these applications use neutron radiation detectors. That's what we make. Put them out by a port border crossing Places like that they can help make sure that people aren't smuggling, shall we say, very bad things. Um, there's also a burgeoning field of research and application where you can use neutrons with some pretty cool physics to find water so you can do things like but a detector up in the mountains and measure snowpack. Put it out in the middle of the field and measure soil moisture content. And as you might imagine, there's some really cool applications in, uh, research and agronomy and public policy for this. >>All right, so it's OK, so it's It's much more than you know, whatever fighting terrorism, it's there's a riel edge, or I kind of i o t application for what you guys do. >>You do both Zito shares. You might >>say a mat. I I look at your role is kind of scaling the brain power for for the future. Maybe tell us more about Charlottesville schools and in the mission that you're pursuing and what you do. >>Thank you. Um, I've been in Charlottesville city schools for about 11 or 12 years. I started their teaching, Um, a handful of classes, math and science and things like that. But Thescore board and my administration had the crazy idea of starting an engineering program about seven years ago. My background is an engineering is an engineering. My masters is in mechanical and aerospace engineering. And, um, I basically spent a summer kind of coming up with what might be a fun engineering curriculum for our students. And it started with just me and 30 students about seven years ago, Um, kind of a home spun from scratch curriculum. One of my goals from the outside was to be a completely project based curriculum, and it's now grown. We probably have about six or 700 students, five or six full time teachers. We now have pre engineering going on at the 5th and 6th grade level. I now have students graduating. Uh, you know, graduating after senior year with, like, seven years of engineering under their belt and heading off to doing some pretty cool stuff. So it's It's been a lot of fun building up a program and, um, and learning a lot in the process. >>That's awesome. I mean, you know, Cuba's. We've been passionate about things like women in tech, uh, diversity stem. You know, not only do we need more more students in stem, we need mawr underrepresented women, minorities, etcetera. We were just talking to John her stock and integrate Grayson about this is do you do you feel is though you're I mean, first of all, the work that you do is awesome, but but I'll go one step further. Do you feel as though it's reaching, um, or, you know, diverse base and And how is that going? >>That's a great question. I think research shows that a lot of people get funneled into one kind of track or career path or set of interests really early on in their educational career. And sometimes that that funnels kind of artificial. And so that's one of the reasons we keep pushing back. Um, so our school systems introducing kindergartners to programming on DSO. We're trying to push back how we expose students to engineering and to stem fields as early as possible, and we've definitely seen the fruits of that in my program. In fact, my engineering program, uh, sprung out of an after school in Extracurricular Science Club that actually three girls started at our school. So I think that actually has helped that three girls started the club That eventually is what led our engineering programs that sort of baked into the DNA and also are a big public school. And we have about 50% of the students are under the poverty line, and we should I mean, Charlottesville, which is a big refugee town. And so I've been adamant from Day one that there are no barriers to entry into the program. There's no test you have to take. You don't have to have be taking a certain level of math or anything like that. That's been a lot of fun. To have a really diverse set of kids and or the program and be successful, >>that's phenomenal. That's great to hear. So, Philip, I wanna come back to you. You know, I think about maybe some day we'll be able to go back to a sporting events, and I know when I when I'm in there, there's somebody up on the roof looking out for me, you know, watching the crowd. And they have my back. And I think in many ways, the products that you build, you know, our similar I may not know they're there, but they're keeping us safe or they're measuring things that that that I don't necessarily see. But I wonder if you could talk about a little bit more detail about the products you build and how they're impacting society. >>Sure, So there are certainly a lot of people who are who are watching, trying to make sure things were going well in keeping you safe that you may or may not be aware of. And we try and support ah lot of them. So we have detectors that are that are deployed in a variety of variety of uses with a number of agencies and governments that dio like I was saying, ports and border crossing some other interesting applications that are looking for looking for signals that should not be there and working closely to fit into the operations these folks do Onda. We also have ah lot of outreach to researchers and scientists trying to help them support the work they're doing, um, using neutron detection for soil moisture monitoring is a some really cool opportunities for doing it at large scale and with much less, um, expense or complication then would have been done previous technologies. Mhm. You know, they were talking about collaboration in the previous segment. We've been able to join a number of conferences for that, virtually including one that was supposed to be held in Boston. But another one that was held, uh, of the University of Heidelberg in Germany. And, uh, this is sort of things that in some ways, the pandemic is pushing people towards greater collaboration than there would have been able to do. Had it all but in person. >>Yeah, we did. Uh, the cube did live works a couple years ago in Boston. It was awesome show. And I think, you know, with this whole trend toward digit, I call it the forced march to digital. Thanks to cove it I think that's just gonna continue. Thio grow Raphael one. If you could describe the process that you used to better understand diseases and what's your organization's involvement? Been in more detail, addressing the cove in pandemic. >>Um, so so we have the bio be structured in, Um um, in a way that foster So the combination of technology and science. So we have to scientific tracks, one about infectious diseases and the other one about understanding just basic human biology how the human body functions and especially how the cells in the human body function on how they're organized to create teachers in the body. Um, and then it has the set of platforms. Um, mind is one of them by engineering that are all technology. Read it. So we have data science platform, all about data analysis, machine learning, things like that. Um, we have a mass spectrometry platform is all about mass spectrometry technologies to, um, exploit those ones in service for the scientists on. We have a genomics platform. That is all about sequencing DNA in our DNA. Um, and then an advanced microscopy. It's all about developing technologies, uh, to look at things with advanced microscopes and the little technologies to marry computation on microscope. So, um, the scientists said the agenda and the platforms we just serve their needs, support their needs, and hopefully develop technologies that help them do their experiments better, faster, or allow them to the experiment that they couldn't do in any other way before. Um And so with cove, it because we have that very strong group of scientists that work on. I have been working on infectious disease before, and especially in viruses, we've been able to very quickly pivot to working on that s O, for example, my team was able to build pretty quickly a machine to automatically purified proteins, and it's being used to purify all these different important proteins in the cove. It virus the SARS cov to virus on Dwyer, sending some of those purified proteins all over the world. Two scientists that are researching the virus and trying to figure out how to develop vaccines, understand how the virus affects the body and all that. So some of the machines we built are having a very direct impact on this. Um, Also for the copy testing lab, we were able to very quickly develop some very simple machines that allowed the lab to function sort of faster and more efficiently. Sort of had a little bit of automation in places where we couldn't find commercial machines that would do it. >>Um, God s o mat. I mean, you gotta be listening to this in thinking about, Okay? Some. Someday your students are gonna be working at organizations like Like like Bio Hub and Silver Side. And you know, a lot of young people that just have I don't know about you guys, but like my kids, they're really passionate about changing the world. You know, there's way more important than, you know, the financial angles and that z e I gotta believe you're seeing that you're right in the front lines there. >>Really? Um, in fact, when I started the curriculum six or seven years ago, one of the first bits of feedback I got from my students is they said Okay, this is a lot of fun. So I had my students designing projects and programming microcontrollers raspberry, PiS and order We nose and things like that. The first bit of feedback I got from students was they said Okay, when do we get to impact the world? I've heard engineering is about making the world a better place, and robots are fun and all, but, you know, where is the real impact? And so, um do Yeah, thanks to the guidance of my students, I'm baking that Maurin. Now I'm like Day one of engineering one. We talk about how the things that the tools they're learning and the skills they're gaining eventually you know, very soon could be could be used to make the world a better place. >>You know, we all probably heard that famous line By Jeff Hammond Barker. The greatest minds of my generation are trying to figure out how to get people to click on ads. E. I think we're really generally generationally finally, at the point where you know young students and engineering and really you know it passionate about affecting society. I wanna get into the product, you know, side and understand how each of you are using on shape and and the value that that it brings. Maybe Raphael, you could start how long you've been using it. You know, what's your experience with it? Let's let's start there. >>I begin for about two years, and I switched to it with some trepidation. You know, I was used to always using the traditional product that you have to install on your computer, that everybody uses that. So I was kind of locked into that, but I started being very frustrated with the way it worked, um, and decided to give on ship chance. Which reputation? Because any change always, you know, causes anxiety. But very quickly my engineers started loving it. Uh, just because it's it's first of all, the learning curve wasn't very difficult at all. You can transfer from one from the traditional product to entree very quickly and easily. You can learn all the concepts very, very fast. It has all the functionality that we needed, and and what's best is that it allows to do things that we couldn't do before or we couldn't do easily. Um, now we can access the our cat documents from anywhere in the world. Um, so when we're in the lab fabricating something or testing a machine, any computer we have next to us or a tablet or on iPhone, we can pull it up and look at the cad and check things or make changes that something that couldn't do before because before you had to pay for every installation off the software for the computer, and I couldn't afford to have 20 installations to have some computers with the cat ready to use them like once every six months would have been very inefficient. So we love that part. And the collaboration features are fantastic. Especially now with Kobe, that we have to have all the remote meetings, eyes fantastic, that you can have another person drive the cad while the whole team is watching that person change the model and do things and point to things that is absolutely revolutionary. We love it. The fact that you have very, very sophisticated version control before it was always a challenge asking people, please, if you create anniversary and apart, how do we name it so that people find it? And then you end up with all these collection of files with names that nobody remembers, what they are, the person left and now nobody knows which version is the right one m s with on shape on the version ING system it has, and the fact that you can go back in history off the document and go back to previous version so easily and then go back to the press and version and explore the history of the part that is truly, um, just world changing for us, that we can do that so easily on for me as a manager to manage this collection of information that is critical for our operations. It makes it so much easier because everything is in one place. I don't have to worry about file servers that go down that I have to administer that have to have I t taken care off that have to figure how to keep access to people to those servers when they're at home. And they need a virtual private network and all of that mess disappears. I just simply give give a personal account on shape. And then, magically, they have access to everything in the way I want. And we can manage the lower documents and everything in a way, that is absolutely fantastic. >>Rafael, what was your what? What were some of the concerns you had mentioned? You had some trepidation. Was it a performance? Was it security? You know, some of the traditional cloud stuff and I'm curious as to how How whether any of those act manifested were they really that you had to manage? What were your concerns? >>Look, the main concern is how long is it going to take for everybody in the team? to learn to use the system like it and buy into it because I don't want to have my engineers using tools against their will write. I want everybody to be happy because that's how they're productive. They're happy and they enjoyed the tools they have. That was my main concern. I was a little bit worried about the whole concept of not having the files in a place where I couldn't quote unquote seat in some serving on site, but that that's kind of an outdated concept, right? So that took a little bit of a mind shift. But very quickly. Then I started thinking, Look, I have a lot of documents on Google Drive like I don't worry about that. Why would I worry about my cat on on shape? Right is the same thing. So I just needed to sort of put things in perspective that way. Um, the other, um, you know, their concern was the learning curve right is like how is he will be for everybody to and for me to learn it on whether it had all of the features that we needed and there were a few features that I actually discussed with, um uh, Cody at on shape on. They were actually awesome about using their scripting language in on shape to sort of mimic some of the features of the old cat, uh, in on shaped in a way that actually works even better than the old system. So it was It was amazing. Yeah. >>Great. Thank you for that, Phillip. What's your experience been? Maybe you could take us through your journey with on shape? >>Sure. So we've been we've been using on shaped Silver Side for coming up on about four years now, and we love it. We're very happy with it. We have a very modular product line, so and we make anything from detectors that would go into backpacks? Two vehicles, two very large things that a shipping container would go through and saw. Excuse me. Shape helps us to track and collaborate faster on the design, have multiple people working a same time on a project. And it also helps us to figure out if somebody else comes to us and say, Hey, I want something new. How we congrats modules from things that we already have. Put them together and then keep track of the design development and the different branches and ideas that we have, how they all fit together. A za design comes together and it's just been fantastic from a mechanical engineering background. I will also say that having used a number of different systems and solid works was the greatest thing since sliced bread. Before I got using on shape, I went, Wow, this is amazing. And I really don't want to design in any other platform after after getting on Lee a little bit familiar with it. >>You know, it's funny, right? I will have the speed of technology progression. I was explaining to some young guns the other day how e used to have a daytime er and that was my life. And if I lost that day, timer, I was dead. And I don't know how we weigh existed without, you know, Google Maps. Eso did we get anywhere? I don't know, but, uh, but so So, Matt, you know, it's interesting to think about, um, you know, some of the concerns that Raphael brought up, you hear? For instance, you know, all the time. Wow. You know, I get my Amazon bill at the end of the month It's through the roof in. But the reality is that Yeah, well, maybe you are doing more, but you're doing things that you couldn't have done before. And I think about your experience in teaching and educating. I mean, you so much more limited in terms of the resource is that you would have had to be able to educate people. So what's your experience been with With on shape and what is it enabled? >>Um, yeah, it was actually talking before we went with on shape. We had a previous CAD program and I was talking to my vendor about it, and he let me know that we were actually one of the biggest CAD shops in the state. Because if you think about it a really big program, you know, really big company might employ 5, 10, 15, 20 cad guys, right? I mean, when I worked for a large defense contractor, I think there were probably 20 of us as the cad guys. I now have about 300 students doing cat. So there's probably more students with more hours of cat under their belt in my building than there were when I worked for the big defense contractor. Um, but like you mentioned, uh, probably our biggest hurdle is just re sources. And so we want We want one of things I've always prided myself and trying to do in this programs provide students with access two tools and skills that they're going to see either in college or in the real world. So it's one of the reason we went with a big professional cad program. There are, you know, sort of k 12 oriented software and programs and things. But, you know, I want my kids coding and python and using slack and using professional type of tools on DSO when it comes to cat. That's just that that was a really hurt. I mean, you know, you could spend $30,000 on one seat of, you know, professional level cad program, and then you need a $30,000 computer to run it on if you're doing a heavy assemblies, Um, and so one of my dreams and it was always just a crazy dream. And I was the way I would always pitcher in my school system and say someday I'm gonna have a kid on a school issued chromebook in subsidized housing on public WiFi doing professional level bad and that that was a crazy statement until a couple of years ago. So we're really excited that I literally and, you know, march in, um, you said the forced march the forced march into, you know, modernity, March 13th kids sitting in my engineering lab that we spent a lot of money on doing. Cad March 14th. Those kids were at home on their school shoot chromebooks on public WiFi, uh, keeping their designs going and collaborating. And then, yeah, I could go on and on about some of the things you know, the features that we've learned since then they're even better. So it's not like this is some inferior, diminished version of the cat. And there's so much about it, E >>wanna I wanna ask you that I may be over my skis on this, but we're seeing we're starting to see the early days of the democratization of CAD and product design. It is the the citizen engineer. I mean, maybe insulting to the engineers in the room, but but is that we're beginning to see that >>I have to believe that everything moves into the cloud. Part of that is democratization that I don't need. I can whether you know, I think artists, you know, I could have a music studio in my basement with a nice enough software package. And Aiken, I could be a professional for now. My wife's a photographer. I'm not allowed to say that I could be a professional photographer with, you know, some cloud based software. And so, yeah, I do think that's part of what we're seeing is more and more technology is moving to the cloud >>Philip or Rafael anything. Your dad, >>I think I mean yeah, that that that combination of cloud based cat and then three D printing that is becoming more and more affordable on ubiquitous It's truly transformative, and I think for education is fantastic. I wish when I was a kid I had the opportunity to play with those kinds of things because I was always the late things. But, you know, the in a very primitive way. So, um, I think there's a dream for kids Thio to be able to do this. And, um, yeah, there's so many other technologies coming on, like Arduino and all of these electronic things that live. Kids play at home very cheaply with things that back in my day would have been unthinkable. >>So we know there's a go ahead. Philip Way >>had a pandemic and silver site moved to a new manufacturing facility this year. I was just on the shop floor, talking with contractors, standing 6 ft apart, pointing at things. But through it all, our CAD system was completely unruffled. Nothing stopped in our development work. Nothing stopped in our support for existing systems in the field. We didn't have to think about it. We had other server issues, but none with our, you know, engineering cad, platform and product development and support world right ahead, which was cool, but also a That's point. I think it's just really cool what you're doing with the kids. The most interesting secondary and college level engineering work that I did was project based. It's an important problem to the world. Go solve it and that is what we do here. That is what my entire career has been. And I'm super excited to see See what your students are gonna be doing, uh, in there home classrooms on their chromebooks now and what they do. Building on that. >>Yeah, I'm super excited to see your kids coming out of college with engineering degrees because yeah, I think that project based experience is so much better than just sitting in a classroom, taking notes and doing math problems on. And I think he will give the kids a much better flavor What engineering is really about. Think a lot of kids get turned off by engineering because they think it's kind of dry because it's just about the math for some very abstract abstract concept, and they are there. But I think the most important thing is just that. Hands on a building and the creativity off, making things that you can touch that you can see that you can see functioning. >>Great. So you know, we all know the relentless pace of technology progression. So when you think about when you're sitting down with the folks that on shape and there the customer advisor for one of the things that you want on shape to do that it doesn't do today >>I could start by saying, I just love some of the things that does do because it's such a modern platform and I think some of these, uh, some some platforms that have a lot of legacy and a lot of history behind them. I think we're dragging some of that behind them. So it's cool to see a platform that seemed to be developed in a modern era. And so that's, you know, it is the Google docks. And so the fact that collaboration and version ing and link sharing is, and, like, platform agnostic abilities the fact that that seems to be just built into the nature of the thing so far, that's super exciting as far as things that it to go from there, Um, I don't know. >>Other than price, >>you can't say I >>can't say lower price. >>Yeah, so far on a PTC s that worked with us. Really well, so I'm not complaining. There. You there? >>Yeah. Yeah. No Gaps, guys. Whitespace, Come on. >>We've been really enjoying the three week update Cadence. You know, there's a new version every three weeks and we don't have to install it. We just get all the latest and greatest goodies. One of the trends that we've been following and enjoying is the the help with a revision management and release work flows. Um, and I know that there's more than on shape is working on that we're very excited for, because that's a big important part about making real hardware and supporting it in the field. Um, something that was cool. They just integrated Cem markup capability In the last release that took, we were doing that anyway, but we were doing it outside of on shapes, and now we get to streamline our workflow and put it in the CAD system where we're making those changes anyway, when we're reviewing drawings and doing this kind of collaboration. And so I think from our perspective, we continue to look forward toa further progress on that. There's a lot of capability in the cloud that I think they're just kind of scratching the surface on you. >>I would. I mean, you're you're asking to knit. Pick. I would say one of the things that I would like to see is is faster regeneration speed. There are a few times with comics necessities that regenerating the document takes a little longer than I would like to. It's not a serious issue, but anyway, I'm being spoiled, >>you know. That's good. I've been doing this a long time and I like toe Ask that question of practitioners and to me, it it's a signal like when you're nit picking and that you're struggling to knit. Pick that to me is a sign of a successful product. And And I wonder, I don't know, uh, have the deep dive into the architecture, But are things like alternative processors? You're seeing them hit the market in a big way. Uh, you know, maybe a helping address the challenge, But I'm gonna ask you the big, chewy question now, then would maybe go to some audience questions when you think about the world's biggest problems. I mean, we're global pandemics. Obviously top of mind. You think about nutrition, you know, feeding the global community. We've actually done a pretty good job of that. But it's not necessarily with the greatest nutrition climate change, alternative energy, the economic divides. You've got geopolitical threats and social unrest. Health care is a continuing problem. What's your vision for changing the world and how product innovation for good can be applied to some of the the problems that that you all are passionate about? Big question. But who wants toe start >>not biased. But for years I've been saying that if you want to solve the economy, the environment, uh, global unrest, pandemics education is the case If you wanna if you want to, um, make progress in those in those realms, I think funding funding education is probably gonna pay off pretty well. >>Absolutely. And I think stem is key to that. I mean, all of the, ah lot of the well being that we have today and then industrialized countries, thanks to science and technology, right, improvements in health care, improvements in communication, transportation, air conditioning. Um, every aspect of life is touched by science and technology. So I think having more kids studying and understanding that is absolutely key. Yeah, I agree, >>Philip, you got anything they had? >>I think there's some big technical problems in the world today, Raphael and ourselves there certainly working on a couple of them. Think they're also collaboration problems and getting everybody doing ableto pull together instead of pulling, pulling separately and to be able to spur the idea is onwards. So that's where I think the education side is really exciting. What Matt is doing and and it just kind of collaboration in general when we could do provide tools to help people do good work? Uh, that is, I think, valuable. >>Yeah, I think that's a very good point. And along those lines, we have some projects that are about creating very low cost instruments for low research settings places in Africa, Southeast Asia, South America so that they can do, um, um, biomedical research that it's difficult to do in those place because they don't have the money to buy the fancy lab machines that cost $30,000 an hour. Um, so we're trying to sort of democratize some of those instruments. And I think thanks to tools like Kahn shaped and is easier, for example, to have a conversation with somebody in Africa and show them the design that we have and discuss the details of it with them. Andi, that's amazing. Right? To have somebody you know, 10 time zones away, Um, looking really life in real time with you about your design and discussing the details or teaching them how to build a machine. Right? Because, um, you know, they have a three d printer. You can you just give them the design and say, like, you build it yourself, uh, even cheaper than and, you know, also billing and shipping it there. Um, so all that that that aspect of it is also so super important, I think, for any of these efforts to improve, um, some of the hardest part was in the world from climate change. Do you say, as you say, poverty, nutrition issues? Um, you know, availability of water. You have that project at about finding water. Um, if we can also help deploy technologies that teach people remotely how to create their own technologies or how to build their own systems that will help them solve those forms locally. I think that's very powerful. >>Yeah, that point about education is right on. I think some people in the audience may be familiar with the work of Erik Brynjolfsson and Andrew McAfee, the second machine age where they sort of put forth the premise that, uh, is it laid it out. Look, for the first time in history, machines air replacing humans from a cognitive perspective. Machines have always replaced humans, but that's gonna have an impact on jobs. But the answer is not toe protect the past from the future. Uh, the answer is education and public policy. That really supports that. So I couldn't agree more. I think it's a really great point. Um, we have We do have some questions from the audience. If if we can. If I can ask you guys, um, you know, this one kind of stands out. How do you see artificial intelligence? I was just talking about machine intelligence. Um, how do you see that? Impacting the design space guys trying to infuse a I into your product development. What can you tell me? >>Um, absolutely. Like, we're using AI for some things, including some of these very low cost instruments that will hopefully help us diagnose certain diseases, especially this is that are very prevalent in the Third World. Um, and some of those diagnostics are these days done by thes armies of technicians that are trained to look under the microscope. But, um, that's a very slow process. Is very error prone and having machine learning systems that can, to the same diagnosis faster, cheaper and also little machines that can be taken to very remote places to these villages that have no access to a fancy microscope to look at a sample from a patient that's very powerful, and I we don't do this. But I have read quite a bit about how certain places air, using a Tribune attorneys to actually help them optimize designs for parts. So you get these very interesting looking parts that you would have never thought off. A person would have never thought off, but that are incredibly light ink earlier strong and I have all sort of properties that are interesting thanks to artificial intelligence machine learning in particular, >>yet another, uh, advantage you get when when your work is in the cloud I've seen. I mean, there's just so many applications that so if the radiology scan is in the cloud and the radiologist is goes to bed at night, radiologist could come in in the morning and and say, Oh, the machine while you were sleeping was using artificial intelligence to scan these 40,000 images. And here's the five that we picked out that we think you should take a closer look at or like Raphael said. I can design my part. My, my, my, my, my you know, mount or bracket or whatever and go to sleep. And then I wake up in the morning. The machine has improved. It for me has made it strider strider stronger and lighter. Um And so just when your when your work is in the cloud, that's just that's a really cool advantage that you get that you can have machines doing some of your design work for you. >>Yeah, we've been watching, uh, you know, this week is this month, I guess is aws re invent and it's just amazing to see how much effort is coming around machine learning machine intelligence. You know, Amazon has sage maker Google's got, you know, embedded you no ML and big query. Certainly Microsoft with Azure is doing tons of stuff and machine learning. I think the point there is that that these things will be infused in tow R and D and in tow software products by the vendor community. And you all will apply that to your business and and build value through the unique data that your collecting you know, in your ecosystems. And and that's how you add value. You don't have to be necessarily, you know, developers of artificial intelligence, but you have to be practitioners to apply that. Does that make sense to you, Philip? >>Yeah, absolutely. And I think your point about value is really well chosen. We see AI involved from the physics simulations all the way up to interpreting radiation data, and that's where the value question, I think, is really important because it's is the output of the AI giving helpful information that the people that need to be looking at it. So if it's curating a serious of radiation alert, saying, Hey, like these are the anomalies you need to look at eyes it, doing that in a way that's going to help a good response on. In some cases, the II is only as good as the people. That sort of gave it a direction and turn it loose. And you want to make sure that you don't have biases or things like that underlying your AI that air going to result in, uh in less than helpful outcomes coming from it. So we spend quite a lot of time thinking about how do we provide the right outcomes to people who are who are relying on our systems? >>That's a great point, right? Humans, air biased and humans build models, so models are inherently biased. But then software is hitting the market. That's gonna help us identify those biases and help us, you know? Of course. Correct. So we're entering Cem some very exciting times, guys. Great conversation. I can't thank you enough for spending the time with us and sharing with our audience the innovations that you're bringing to help the world. So thanks again. >>Thank you so much. >>Thank you. >>Okay. You're welcome. Okay. When we come back, John McElheny is gonna join me. He's on shape. Co founder. And he's currently the VP of strategy at PTC. He's gonna join the program. We're gonna take a look at what's next and product innovation. I'm Dave Volonte and you're watching innovation for good on the Cube, the global leader. Digital technology event coverage. We'll be right back

>> From around the globe, it's theCUBE, with digital coverage of Exascale Day. Made possible by Hewlett Packard Enterprise. >> Hey, welcome back everybody Jeff Frick here with theCUBE. We are celebrating Exascale Day. 10, 18, I think it's the second year of celebrating Exascale Day, and we're really excited to have our next guest and talk about kind of what this type of compute scale enables, and really look a little bit further down the road at some big issues, big problems and big opportunities that this is going to open up. And I'm really excited to get in this conversation with our next guest. He is Bryan Pijanowski the Professor of Landscape and Soundscape Ecology at Purdue University. Bryan, great to meet you. >> Great to be here. >> So, in getting ready for this conversation, I just watched your TED Talk, and I just loved one of the quotes. I actually got one of quote from it that's basically saying you are exploring the world through sound. I just would love to get a little deeper perspective on that, because that's such a unique way to think about things and you really dig into it and explain why this is such an important way to enjoy the world, to absorb the world and think about the world. >> Yeah, that's right Jeff. So the way I see it, sound is kind of like a universal variable. It exists all around us. And you can't even find a place on earth where there's no sound, where it's completely silent. Sound is a signal of something that's happening. And we can use that information in ways to allow us to understand the earth. Just thinking about all the different kinds of sounds that exist around us on a daily basis. I hear the birds, I hear the insects, but there's just a lot more than that. It's mammals and some cases, a lot of reptiles. And then when you begin thinking outside the biological system, you begin to hear rain, wind, thunder. And then there's the sounds that we make, sounds of traffic, the sounds of church bells. All of this is information, some of it's symbolic, some of it's telling me something about change. As an ecologist that's what I'm interested in, how is the earth changing? >> That's great and then you guys set up at Purdue, the Purdue Center for Global Soundscapes. Tell us a little bit about the mission and some of the work that you guys do. >> Well, our mission is really to use sound as a lens to study the earth, but to capture it in ways that are meaningful and to bring that back to the public to tell them a story about how the earth kind of exists. There's an incredible awe of nature that we all experience when we go out and listen into to the wild spaces of the earth. I've gone to the Eastern Steppes of Mongolian, I've climbed towers in the Paleotropics of Borneo and listened at night. And ask the question, how are these sounds different? And what is a grassland really supposed to sound like, without humans around? So we use that information and bring it back and analyze it as a means to understand how the earth is changing and really what the biological community is all about, and how things like climate change are altering our spaces, our wild spaces. I'm also interested in the role that people play and producing sound and also using sound. So getting back to Mongolia, we have a new NSF funded project where we're going to be studying herders and the ways in which they use sonic practices. They use a lot of sounds as information sources about how the environment is changing, but also how they relate back to place and to heritage a special sounds that resonate, the sounds of a river, for example, are the resonance patterns that they tune their throat to that pay homage to their parents that were born at the side of that river. There's these special connections that people have with place through sound. And so that's another thing that we're trying to do. In really simple terms, I want to go out and, what I call it sounds rather simple, record the earth-- >> Right. >> What does that mean? I want to go to every major biome and conduct a research study there. I want to know what does a grassland sound like? What is a coral reef sound like? A kelp forest and the oceans, a desert, and then capture that as baseline and use that information-- >> Yeah. >> For scientific purposes >> Now, there's so much to unpack there Bryan. First off is just kind of the foundational role that sound plays in our lives that you've outlined in great detail and you talked about it's the first sense that's really activated as we get consciousness, even before we're born right? We hear the sounds of our mother's heartbeat and her voice. And even the last sense that goes at the end a lot of times, in this really intimate relationship, as you just said, that the sounds represent in terms of our history. We don't have to look any further than a favorite song that can instantly transport you, almost like a time machine to a particular place in time. Very, very cool. Now, it's really interesting that what you're doing now is taking advantage of new technology and just kind of a new angle to capture sound in a way that we haven't done before. I think you said you have sound listening devices oftentimes in a single location for a year. You're not only capturing sound, the right sound is changes in air pressure, so that you're getting changes in air pressure, you're getting vibration, which is kind of a whole different level of data. And then to be able to collect that for a whole year and then start to try to figure out a baseline which is pretty simple to understand, but you're talking about this chorus. I love your phrase, a chorus, because that sound is made up of a bunch of individual inputs. And now trying to kind of go under the covers to figure out what is that baseline actually composed of. And you talk about a bunch of really interesting particular animals and species that combine to create this chorus that now you know is a baseline. How did you use to do that before? I think it's funny one of your research papers, you reach out to the great bird followers and bird listeners, 'cause as you said, that's the easiest way or the most prolific way for people to identify birds. So please help us in a crowdsource way try to identify all the pieces that make this beautiful chorus, that is the soundscape for a particular area. >> Right, yeah, that's right. It really does take a team of scientists and engineers and even folks in the social sciences and the humanities to really begin to put all of these pieces together. Experts in many fields are extremely valuable. They've got great ears because that's the tools that they use to go out and identify birds or insects or amphibians. What we don't have are generalists that go out and can tell you what everything sounds like. And I'll tell you that will probably never ever happen. That's just way too much, we have millions of species that exist on this planet. And we just don't have a specific catalog of what everything sounds like, it's just not possible or doable. So I need to go out and discover and bring those discoveries back that help us to understand nature and understand how the earth is changing. I can't wait for us to eventually develop that catalog. So we're trying to develop techniques and tools and approaches that allow us to develop this electronic catalog. Like you're saying this chorus, and it doesn't necessarily have to be a species specific chorus, it can be a chorus of all these different kind of sounds that we think relate back to this kind of animal or that kind of animal based upon the animals instrument-- >> Right, great. >> And this is the sound. >> Now again, you know, keep it to the exascale theme, right? You're collecting a lot of data and you mentioned in one of the pieces I've dug up, that your longest study in a single location is 17 years. You've got over 4 million recordings. And I think you said over 230 years if you wanted to listen to them all back to back. I mean, this is a huge, a big data problem in terms of the massive amount of data that you have and need to run through an analysis. >> Yeah, that's right. We're collecting 48,000 data points per second. So that's 48 kilohertz. And then so you multiply everything and then you have a sense of how many data points you actually have to put them all together. When you're listening to a sound file over 10 minutes, you have hundreds of sounds that exist in them. Oftentimes you just don't know what they are, but you can more or less put some kind of measure on all of them and then begin to summarize them over space and time and try to understand it from a perspective of really science. >> Right, right. And then I just love to get your take as you progress down this kind of identification road, we're all very familiar with copyright infringement hits on YouTube or social media or whatever, when it picks up on some sound and the technology is actually really sophisticated to pick up some of those sound signatures. But to your point, it's a lot easier to compare against the known and to search for that known. Then when you've got this kind of undefined chorus that said we do know that there can be great analysis done that we've seen AI and ML applied, especially in the surveillance side on the video-- >> Right. >> With video that it can actually do a lot of computation and a lot of extracting signal from the noise, if you will. As you look down the road on the compute side for the algorithms that you guys are trying to build with the human input of people that know what you're listening to, what kind of opportunities do you see and where are we on that journey where you can get more leverage out of some of these technology tools? >> Well, I think what we're doing right now is developing the methodological needs, kind of describe what it is we need to move into that new space, which is going to require these computational, that computational infrastructure. So, for example, we have a study right now where we're trying to identify certain kinds of mosquitoes (chuckling) a vector-borne mosquitoes, and our estimates is that we need about maybe 900 to 1200 specific recordings per species to be able to put it into something like a convolutional neural network to be able to extract out the information, and look at the patterns and data, to be able to say indeed this is the species that we're interested in. So what we're going to need and in the future here is really a lot of information that allow us to kind of train these neural networks and help us identify what's in the sound files. As you can imagine the computational infrastructure needed to do that for data storage and CPU, GPU is going to be truly amazing. >> Right, right. So I want to get your take on another topic. And again the basis of your research is really all bound around the biodiversity crisis right? That's from the kind of-- >> Yeah. >> The thing that's started it and now you're using sound as a way to measure baseline and talk about loss of species, reduced abundancies and rampant expansion of invasive species as part of your report. But I'd love to get your take on cities. And how do you think cities fit the future? Clearly, it's an efficient way to get a lot of people together. There's a huge migration of people-- >> Right. >> To cities, but one of your themes in your Ted Talk is reconnecting with nature-- >> Yeah. >> Because we're in cities, but there's this paradox right? Because you don't want people living in nature can be a little bit disruptive. So is it better to kind of get them all in a tip of a peninsula in San Francisco or-- >> Yeah. >> But then do they lose that connection that's so important. >> Yeah. >> I just love to get your take on cities and the impacts that they're have on your core research. >> Yeah, I mean, it truly is a paradox as you just described it. We're living in a concrete jungle surrounded by not a lot of nature, really, honestly, occasional bird species that tend to be fairly limited, selected for limited environments. So many people just don't get out into the wild. But visiting national parks certainly is one of those kinds of experience that people oftentimes have. But I'll just say that it's getting out there and truly listening and feeling this emotional feeling, psychological feeling that wraps around you, it's a solitude. It's just you and nature and there's just no one around. >> Right. >> And that's when it really truly sinks in, that you're a part of this place, this marvelous place called earth. And so there are very few people that have had that experience. And so as I've gone to some of these places, I say to myself I need to bring this back. I need to tell the story, tell the story of the awe of nature, because it truly is an amazing place. Even if you just close your eyes and listen. >> Right, right. >> And it, the dawn chorus in the morning in every place tells me so much about that place. It tells me about all the animals that exist there. The nighttime tells me so much too. As a scientist that's spent most of his career kind of going out and working during the day, there's so much happening at night. Matter of fact-- >> Right. >> There's more sounds at night than there were during the day. So there is a need for us to experience nature and we don't do that. And we're not aware of these crises that are happening all over the planet. I do go to places and I listen, and I can tell you I'm listening for things that I think should be there. You can listen and you can hear the gaps, the gaps and that in that chorus, and you think what should be there-- >> Right. >> And then why isn't it there? And that's where I really want to be able to dig deep into my sound files and start to explore that more fully. >> It's great, it's great, I mean, I just love the whole concept of, and you identified it in the moment you're in the tent, the thunderstorm came by, it's really just kind of changing your lens. It's really twisting your lens, changing your focus, because that sound is there, right? It's been there all along, it's just, do you tune it in or do you tune it out? Do you pay attention? Do not pay attention is an active process or a passive process and like-- >> Right. >> I love that perspective. And I want to shift gears a little bit, 'cause another big environmental thing, and you mentioned it quite frequently is feeding the world's growing population and feeding it-- >> Yeah. >> In an efficient way. And anytime you see kind of factory farming applied to a lot of things you wonder is it sustainable, and then all the issues that come from kind of single output production whether that's pigs or coffee or whatever and the susceptibility to disease and this and that. So I wonder if you could share your thoughts on, based on your research, what needs to change to successfully and without too much destruction feed this ever increasing population? >> Yeah, I mean, that's one of the grand challenges. I mean, society is facing so many at the moment. In the next 20 years or so, 30 years, we're going to add another 2 billion people to the planet, and how do we feed all of them? How do we feed them well and equitably across the globe? I don't know how to do that. But I'll tell you that our crops and the ecosystem that supports the food production needs the animals and the trees and the microbes for the ecosystem to function. We have many of our crops that are pollinated by birds and insects and other animals, seeds need to be dispersed. And so we need the rest of life to exist and thrive for us to thrive too. It's not an either, it's not them or us, it has to be all of us together on this planet working together. We have to find solutions. And again, it's me going out to some of these places and bringing it back and saying, you have to listen, you have to listen to these places-- >> Right. >> They're truly a marvelous. >> So I know most of your listening devices are in remote areas and not necessarily in urban areas, but I'm curious, do you have any in urban areas? And if so, how has that signature changed since COVID? I just got to ask, (Bryan chuckling) because we went to this-- >> Yeah. >> Light switch moment in the middle of March, human activity slowed down-- >> Yeah. >> In a way that no one could have forecast ever on a single event, globally which is just fascinating. And you think of the amount of airplanes that were not flying and trains that we're not moving and people not moving. Did you have any any data or have you been able to collect data or see data as the impact of that? Not only directly in wherever the sensors are, but a kind of a second order impact because of the lack of pollution and the other kind of human activity that just went down. I mean, certainly a lot of memes (Bryan chuckling) on social media of all the animals-- >> Yeah. >> Come back into the city. But I'm just curious if you have any data in the observation? >> Yeah, we're part of actually a global study, there's couple of hundred of us that are contributing our data to what we call the Silent Cities project. It's being coordinated out of Europe right now. So we placed our sensors out in different areas, actually around West Lafayette area here in Indiana, near road crossings and that sort of thing to be able to kind of capture that information. We have had in this area here now, the 17 year study. So we do have studies that get into areas that tend to be fairly urban. So we do have a lot of information. I tell you, I don't need my sensors to tell me something that I already know and you suspect is true. Our cities were quiet, much quieter during the COVID situation. And it's continued to kind of get a little bit louder, as we've kind of released some of the policies that put us into our homes. And so yes, there is a major change. Now there have been a couple of studies that just come out that are pretty interesting. One, which was in San Francisco looking at the white-crowned sparrow. And they looked at historical data that went back something like 20 years. And they found that the birds in the cities were singing a much softer, 30% softer. >> Really? >> And they, yeah, and they would lower their frequencies. So the way sound works is that if you lower your frequencies that sound can travel farther. And so the males can now hear themselves twice as far just due to the fact that our cities are quieter. So it does have an impact on animals, truly it does. There was some studies back in 2001, during  the September, the 9/11 crisis as well, where people are going out and kind of looking at data, acoustic data, and discovering that things were much quieter. I'd be very interested to look at some of the data we have in our oceans, to what extent are oceans quieter. Our oceans sadly are the loudest part of this planet. It's really noisy, sound travels, five times farther. Generally the noise is lower frequencies, and we have lots of ships that are all over the planet and in our oceans. So I'd really be interested in those kinds of studies as well, to what extent is it impacting and helping our friends in the oceans. >> Right, right, well, I was just going to ask you that question because I think a lot of people clearly understand sound in the air that surrounds us, but you talk a lot about sound in ocean, and sound as an indicator of ocean health, and again, this concept of a chorus. And I think everybody's probably familiar with the sounds of the humpback whale right? He got very popular and we've all seen and heard that. But you're doing a lot of research, as you said, in oceans and in water. And I wonder if you can, again, kind of provide a little bit more color around that, because I don't think you people, maybe we're just not that tuned into it, think of the ocean or water as a rich sound environment especially to the degree as you're talking about where you can actually start to really understand what's going on. >> Yeah, I mean, some of us think that sound in the oceans is probably more important to animals than on land, on the terrestrial side. Sound helps animals to navigate through complex waterways and find food resources. You can only use site so far underwater especially when it gets to be kind of dark, once you get down to certain levels. So there many of us think that sound is probably going to be an important component to measuring the status of health in our oceans. >> It's great. Well, Bryan, I really enjoyed this conversation. I've really enjoyed your Ted Talk, and now I've got a bunch of research papers I want to dig into a little bit more as well. >> Okay.(chuckling) >> It's a fascinating topic, but I think the most important thing that you talked about extensively in your Ted Talk is really just taking a minute to take a step back from the individual perspective, appreciate what's around us, hear, that information and I think there's a real direct correlation to the power of exascale, to the power of hearing this data, processing this data, and putting intelligence on that data, understanding that data in a good way, in a positive way, in a delightful way, spiritual way, even that we couldn't do before, or we just weren't paying attention like with what you know is on your phone please-- >> Yeah, really. >> It's all around you. It's been there a whole time. >> Yeah. (both chuckling) >> Yeah, Jeff, I really encourage your viewers to count it, just go out and listen. As we say, go out and listen and join the mission. >> I love it, and you can get started by going to the Center for Global Soundscapes and you have a beautiful landscape. I had it going earlier this morning while I was digging through some of the research of Bryan. (Bryan chuckling) Thank you very much (Bryan murmurs) and really enjoyed the conversation best to you-- >> Okay. >> And your team and your continued success. >> Alright, thank you. >> Alright, thank you. All right, he's Bryan-- >> Goodbye. >> I'm Jeff, you're watching theCUBE. (Bryan chuckling) for continuing coverage of Exascale Day. Thanks for watching. We'll see you next time. (calm ambient music)

>> Announcer: From around the globe, it's theCUBE with digital coverage of VMworld 2020 brought to you by VMware and its ecosystem partners. >> Hello, welcome back to theCUBE's coverage of VMworld 2020. This is theCUBE virtual with VMworld 2020 virtual. I'm John Furrier, your host of theCUBE with Dave Vellante. It's our 11th year covering VMware. We're not in-person, we're virtual but all the content is flowing. Of course, we're here with Pat Gelsinger, the CEO of VMware who's been on theCUBE, all 11 years. This year virtual of theCUBE as we've been covering VMware from his early days in 2010 when theCUBE started, 11 years later, Pat, it's still changing and still exciting. Great to see you, thanks for taking the time. >> Hey, you guys are great. I love the interactions that we have, the energy, the fun, the intellectual sparring and of course the audiences have loved it now for 11 years, and I look forward to the next 11 that we'll be doing together. >> It's always exciting 'cause we have great conversations, Dave, and I like to drill in and really kind of probe and unpack the content that you're delivering at the keynotes, but also throughout the entire program. It is virtual this year which highlights a lot of the cloud native changes. Just want to get your thoughts on the virtual aspect, VMworld's not in-person, which is one of the best events of the year, everyone loves it, the great community. It's virtual this year but there's a slew of content, what should people take away from this virtual VMworld? >> Well, one aspect of it is that I'm actually excited about is that we're going to be well over 100,000 people which allows us to be bigger, right? You don't have the physical constraints, you also are able to reach places like I've gone to customers and maybe they had 20 people attend in prior years. This year they're having 100. They're able to have much larger teams also like some of the more regulated industries where they can't necessarily send people to events like this, The International Audience. So just being able to spread the audience much more. A digital foundation for an unpredictable world, and man, what an unpredictable world it has been this past year. And then key messages, lots of key products announcements, technology announcements, partnership announcements, and of course in all of the VMworld is that hands-on labs, the interactions that will be delivering a virtual. You come to VMware because the content is so robust and it's being delivered by the world's smartest people. >> Yeah, we've had great conversations over the years and we've talked about hybrid cloud, I think, 2012. A lot of the stuff I look back at a lot of the videos was early on we're picking out all these waves, but there was that moment four years ago or so, maybe even four three, I can't even remember it seems like yesterday. You gave the seminal keynote and you said, this is the way the world's going to happen. And since that keynote, I'll never forget, was in Moscone and since then, you guys have been performing extremely well both on the business front as well as making technology bets and it's paying off. So what's next, you got the cloud, cloud scale, is it Space, is it Cyber? All these things are going on what is next wave that you're watching and what's coming out and what can people extract out of VMworld this year about this next wave? >> Yeah, one of the things I really am excited about and I went to my buddy Jensen, I said, boy, we're doing this work in smart mix we really like to work with you and maybe some things to better generalize the GPU. And Jensen challenged me. Now usually, I'm the one challenging other people with bigger visions. This time Jensen said, "hey Pat, I think you're thinking too small. Let's do the entire AI landscape together, and let's make AI a enterprise class works load from the data center to the cloud and to the Edge. And so I'm going to bring all of my AI resources and make VMware and Tanzu the preferred infrastructure to deliver AI at scale. I need you guys to make the GPUs work like first-class citizens in the vSphere environment because I need them to be truly democratized for the enterprise, so that it's not some specialized AI Development Team, it's everybody being able to do that. And then we're going to connect the whole network together in a new and profound way with our Monterey program as well being able to use the Smart NIC, the DPU, as Jensen likes to call it. So now with CPU, GPU and DPU, all being managed through a distributed architecture of VMware. This is exciting, so this is one in particular that I think we are now re-architecting the data center, the cloud and the Edge. And this partnership is really a central point of that. >> Yeah, the NVIDIA thing's huge and I know Dave probably has some questions on that but I asked you a question because a lot of people ask me, is that just a hardware deal? Talking about SmartNICs, you talk about data processing units. It sounds like a motherboard in the cloud, if you will, but it's not just hardware. Can you talk about the aspect of the software piece? Because again, NVIDIA is known for GPUs, we all know that but we're talking about AI here so it's not just hardware. Can you just expand and share what the software aspect of all this is? >> Yeah well, NVIDIA has been investing in their AI stack and it's one of those where I say, this is Edison at work, right? The harder I work, the luckier I get. And NVIDIA was lucky that their architecture worked much better for the AI workload. But it was built on two decades of hard work in building a parallel data center architecture. And they have built a complete software stack for all the major AI workloads running on their platform. All of that is now coming to vSphere and Tanzu, that is a rich software layer across many vertical industries. And we'll talk about a variety of use cases, one of those that we highlight at VMworld is the University, California, San Francisco partnership, UCSF, one of the world's leading research hospitals. Some of the current vaccine use cases as well, the financial use cases for threat detection and trading benefits. It really is about how we bring that rich software stack. This is a decade and a half of work to the VMware platform, so that now every developer and every enterprise can take advantage of this at scale. That's a lot of software. So in many respects, yeah, there's a piece of hardware in here but the software stack is even more important. >> It's so well we're on the sort of NVIDIA, the arm piece. There's really interesting these alternative processing models, and I wonder if you could comment on the implications for AI inferencing at the Edge. It's not just as well processor implications, it's storage, it's networking, it's really a whole new fundamental paradigm, but how are you thinking about that, Pat? >> Yeah, and we've thought about there's three aspects, what we said, three problems that we're solving. One is the developer problem where we said now you develop once, right? And the developer can now say, "hey I want to have this new AI-centric app and I can develop and it can run in the data center on the cloud or at the Edge." Secondly, my Operations Team can be able to operate this just like I do all of my infrastructure, and now it's VMs containers and AI applications. And third, and this is where your question really comes to bear most significantly, is data gravity. Right, these data sets are big. Some of them need to be very low latency as well, they also have regulatory issues. And if I have to move these large regulated data sets to the cloud, boy, maybe I can't do that generally for my Apps or if I have low latency heavy apps at the Edge, huh, I can't pull it back to the cloud or to my data center. And that's where the uniform architecture and aspects of the Monterey Program where I'm able to take advantage of the network and the SmartNICs that are being built, but also being able to fully represent the data gravity issues of AI applications at scale. 'Cause in many cases, I'll need to do the processing, both the learning and the inference at the Edge as well. So that's a key part of our strategy here with NVIDIA and I do think is going to unlock a new class of apps because when you think about AI and containers, what am I using it for? Well, it's the next generation of applications. A lot of those are going to be Edge, 5G-based, so very critical. >> We've got to talk about security now too. I'm going to pivot a little bit here, John, if it's okay. Years ago, you said security is a do-over, you said that on theCUBE, it stuck with us. But there's been a lot of complacency. It's kind of if it ain't broke, don't fix it, but but COVID kind of broke it. And so you see three mega trends, you've got cloud security, you'll see in Z-scaler rocket, you've got Identity Access Management and Octo which I hope there's I think a customer of yours and then you got Endpoint, you're seeing Crowdstrike explode you guys paid 2.7 billion, I think, for Carbon Black, yet Crowdstrike has this huge valuation. That's a mega opportunity for you guys. What are you seeing there? How are you bringing that all together? You've got NSX components, EUC components, you've got sort of security throughout your entire stack. How should we be thinking about that? >> Well, one of the announcements that I am most excited about at VMworld is the release of Carbon Black workload. 'Cause we said we're going to take those carbon black assets and we're going to combine it with workspace one, we're going to build it in NSX, we're going to make it part of Tanzu, and we're going to make it part of vSphere. And Carbon Black workload is literally the vSphere embodiment of Carbon Black in an agent-less way. So now you don't need to insert new agents or anything, it becomes part of the hypervisor itself. Meaning that there's no attack surface available for the bad guys to pursue. But not only is this an exciting new product capability, but we're going to make it free, right? And what I'm announcing at VMworld and everybody who uses vSphere gets Carbon Black workload for free for an unlimited number of VMs for the next six months. And as I said in the keynote, today is a bad day for cyber criminals. This is what intrinsic security is about, making it part of the platform. Don't add anything on, just click the button and start using what's built into vSphere. And we're doing that same thing with what we're doing at the networking layer, this is the last line acquisition. We're going to bring that same workload kind of characteristic into the container, that's why we did the Octarine acquisition, and we're releasing the integration of workspace one with Carbon Black client and that's going to be the differentiator, and by the way, Crowdstrike is doing well, but guess what? So are we, and right both of us are eliminating the rotting dead carcasses of the traditional AV approach. So there's a huge market for both of us to go pursue here. So a lot of great things in security, and as you said, we're just starting to see that shift of the industry occur that I promised last year in theCUBE. >> So it'd be safe to say that you're a cloud native and a security company these days? >> Yeah well, absolutely. And the bigger picture of us is that we're this critical infrastructure layer for the Edge, for the cloud, for the Telco environment and for the data center from every endpoint, every application, every cloud. >> So, Pat, I want to ask you a virtual question we got from the community. I'm going to throw it out to you because a lot of people look at Amazon and the cloud and they say, okay we didn't see it coming, we saw it coming, we saw it scale all the benefits that are coming out of cloud well documented. The question for you is, what's next after cloud? As people start to rethink especially with COVID highlighting and all the scabs out there as people look at their exposed infrastructure and their software, they want to be modern, they want the modern apps. What's next after cloud, what's your vision? >> Well, with respect to cloud, we are taking customers on the multicloud vision, right, where you truly get to say, oh, this workload I want to be able to run it with Azure, with amazon, I need to bring this one on-premise, I want to run that one hosted. I'm not sure where I'm going to run that application, so develop it and then run it at the best place. And that's what we mean by our hybrid multicloud strategy, is being able for customers to really have cloud flexibility and choice. And even as our preferred relationship with Amazon is going super well, we're seeing a real uptick, we're also happy that the Microsoft Azure VMware service is now GA. So there in Marketplace, are Google, Oracle, IBM and Alibaba partnerships, and the much broader set of VMware Cloud partner programs. So the future is multicloud. Furthermore, it's then how do we do that in the Telco network for the 5G build out? The Telco cloud, and how do we do that for the Edge? And I think that might be sort of the granddaddy of all of these because increasingly in a 5G world, we'll be enabling Edge use cases, we'll be pushing AI to the Edge like we talked about earlier in this conversation, we'll be enabling these high bandwidth low latency use cases at the Edge, and we'll see more and more of the smart embodiment smart city, smart street, smart factory, the autonomous driving, all of those need these type of capabilities. >> Okay. >> So there's hybrid and there's multi, you just talked about multi. So hybrid are data, are data partner ETR they do quarterly surveys. We're seeing big uptick in VMware Cloud on AWS, you guys mentioned that in your call. We're also seeing the VMware Cloud, VMware Cloud Foundation and the other elements, clearly a big uptick. So how should we think about hybrid? It looks like that's an extension of on-prem maybe not incremental, maybe a share shift, whereas multi looks like it's incremental but today multi is really running on multiple clouds, but a vision toward incremental value. How are you thinking about that? >> Yeah, so clearly, the idea of multi is truly multiple clouds. Am I taking advantage of multiple clouds being my private clouds, my hosted clouds and of course my public cloud partners? We believe everybody will be running a great private cloud, picking a primary public cloud and then a secondary public cloud. Hybrid then is saying, which of those infrastructures are identical, so that I can run them without modifying any aspect of my infrastructure operations or applications? And in today's world where people are wanting to accelerate their move to the cloud, a hybrid cloud is spot-on with their needs. Because if I have to refactor my applications, it's a couple million dollars per app and I'll see you in a couple of years. If I can simply migrate my existing application to the hybrid cloud, what we're consistently seeing is the time is 1/4 and the cost is 1/8 or less. Those are powerful numbers. And if I need to exit a data center, I want to be able to move to a cloud environment to be able to access more of those native cloud services, wow, that's powerful. And that's why for seven years now, we've been preaching that hybrid is the future, it is not a way station to the future. And I believe that more fervently today than when I declared it seven years ago. So we are firmly on that path that we're enabling a multi and hybrid cloud future for all of our customers. >> Yeah, you addressed that like Cube 2013, I remember that interview vividly was not a weigh station I got hammered answered. Thank you, Pat, for clarifying that going back seven years. I love the vision, you always got the right wave, it's always great to talk to you but I got to ask you about these initiatives that you're seeing clearly. Last year, a year and a half ago, Project Pacific came out, almost like a guiding directional vision. It then put some meat on the bone Tanzu and now you guys have that whole cloud native initiative, it's starting to flower up, thousands of flowers are blooming. This year, Project Monterey has announced. Same kind of situation, you're showing out the vision. What are the plans to take that to the next level? And take a minute to explain how Project Monterey, what it means and how you see that filling out. I'm assuming it's going to take the same trajectory as Pacific. >> Yeah, Monterey is a big deal. This is re-architecting the core of vSphere and it really is ripping apart the IO stack from the intrinsic operation of vSphere and the SX itself because in many ways, the IO, we've been always leveraging the NIC and essentially virtual NICs, but we never leverage the resources of the network adapters themselves in any fundamental way. And as you think about SmartNICs, these are powerful resources now where they may have four, eight, 16 even 32 cores running in the SmartNIC itself. So how do I utilize that resource, but it also sits in the right place? In the sense that it is the network traffic cop, it is the place to do security acceleration, it is the place that enables IO bandwidth optimization across increasingly rich applications where the workloads, the data, the latency get more important both in the data center and across data centers, to the cloud and to the Edge. So this re-architecting is a big deal, we announced the three partners, Intel, NVIDIA Mellanox and Pensando that we're working with, and we'll begin the deliveries of this as part of the core vSphere offerings beginning next year. So it's a big re-architecting, these are our key partners, we're excited about the work that we're doing with them and then of course our system partners like Dell and Lenovo who've already come forward and says, "Yeah we're going to to be bringing these to market together with VMware." >> Pat, personal question for you. I want to get your personal take, your career going back to Intel, you've seen it all but the shift is consumer to enterprise and you look at just recently Snowflake IPO, the biggest ever in the history of Wall Street. It's an enterprise data company, and the enterprise is now relevant. The consumer enterprise feels consumery, we talked about consumerization of IT years and years ago. But now more than ever the hottest financial IPO enterprise, you guys are enterprise. You did enterprise at Intel (laughing), you know the enterprise, you're doing it here at VMware. The enterprise is the consumer now with cloud and all this new landscape. What is your view on this because you've seen the waves, have you seen the historical perspective? It was consumer, was the big thing now it's enterprise, what's your take on all this? How do you make sense of it because it's now mainstream, what's your view on this? >> Well, first I do want to say congratulations to my friend, Frank and the extraordinary Snowflake IPO. And by the way they use VMware, so I not only do I feel a sense of ownership 'cause Frank used to work for me for a period of time, but they're also a customer of ours so go Frank, go Snowflake. We're excited about that. But there is this episodic to the industry where for a period of time, it is consumer-driven and CES used to be the hottest ticket in the industry for technology trends. But as you say, it has now shifted to be more business-centric, and I've said this very firmly, for instance, in the case of 5G where I do not see consumer. A faster video or a better Facebook isn't going to be why I buy 5G. It's going to be driven by more business use cases where the latency, the security and the bandwidth will have radically differentiated views of the new applications that will be the case. So we do think that we're in a period of time and I expect that it's probably at least the next five years where business will be the technology drivers in the industry. And then probably, hey there'll be a wave of consumer innovation, and I'll have to get my black turtlenecks out again and start trying to be cool but I've always been more of an enterprise guy so I like the next five to 10 years better. I'm not cool enough to be a consumer guy and maybe my age is now starting to conspire against me as well. >> Hey, Pat I know you got to go but a quick question. So you guys, you gave guidance, pretty good guidance actually. I wonder, have you and Zane come up with a new algorithm to deal with all this uncertainty or is it kind of back to old school gut feel? >> (laughing) Well, I think as we thought about the year, as we came into the year, and obviously, COVID smacked everybody, we laid out a model, we looked at various industry analysts, what we call the Swoosh Model, right? Q2, Q3 and Q4 recovery, Q1 more so, Q2 more so. And basically, we built our own theories behind that, we tested against many analyst perspectives and we had Vs and we had Ws and we had Ls and so on. We picked what we thought was really sort of grounded in the best data that we could, put our own analysis which we have substantial data of our own customers' usage, et cetera and picked the model. And like any model, you put a touch of conservatism against it, and we've been pretty accurate. And I think there's a lot of things we've been able to sort of with good data, good thoughtfulness, take a view and then just consistently manage against it and everything that we said when we did that back in March has sort of proven out incrementally to be more accurate. And some are saying, "Hey things are coming back more quickly" and then, "Oh, we're starting to see the fall numbers climb up a little bit." Hey, we don't think this goes away quickly, there's still a lot of secondary things to get flushed through, the various economies as stimulus starts tailoring off, small businesses are more impacted, and we still don't have a widely deployed vaccine and I don't expect we will have one until second half of next year. Now there's the silver lining to that, as we said, which means that these changes, these faster to the future shifts in how we learn, how we work, how we educate, how we care for, how we worship, how we live, they will get more and more sedimented into the new normal, relying more and more on the digital foundation. And we think ultimately, that has extremely good upsides for us long-term, even as it's very difficult to navigate in the near term. And that's why we are just raving optimists for the long-term benefits of a more and more digital foundation for the future of every industry, every human, every workforce, every hospital, every educator, they are going to become more digital and that's why I think, going back to the last question this is a business-driven cycle, we're well positioned and we're thrilled for all of those who are participating with Vmworld 2020. This is a seminal moment for us and our industry. >> Pat, thank you so much for taking the time. It's an enabling model, it's what platforms are all about, you get that. My final parting question for you is whether you're a VC investing in startups or a large enterprise who's trying to get through COVID with a growth plan for that future. What does a modern app look like, and what does a modern company look like in your view? >> Well, a modern company would be that instead of having a lot of people looking down at infrastructure, the bulk of my IT resources are looking up at building apps, those apps are using modern CICD data pipeline approaches built for a multicloud embodiment, right, and of course VMware is the best partner that you possibly could have. So if you want to be modern cool on the front end, come and talk to us. >> All right, Pat Gelsinger, the CEO of VMware here on theCUBE for VMworld 2020 virtual, here with theCUBE virtual great to see you virtually, Pat, thanks for coming on, thanks for your time. >> Hey, thank you so much, love to see you in person soon enough but this is pretty good. >> Yeah. >> Thank you Dave. Thank you so much. >> Okay, you're watching theCUBE virtual here for VMworld 2020, I'm John Furrier, Dave Vellante with Pat Gelsinger, thanks for watching. (gentle music)

>> Narrator: From around the globe. It's theCUBE with digital coverage of VMworld 2020, brought to you by VMware and its ecosystem partners. >> Hello, welcome back to theCUBE's coverage of VMworld 2020. This is theCUBE virtual with VMworld 2020 virtual. I'm John Furrier your host of theCUBE with Dave Vellante. It's our 11th year covering VMware. We're not in person, we're virtual, but all the content is flowing. Of course, we're here with Pat Galsinger, the CEO of VMware. Who's been on theCUBE all 11 years. This year virtual of theCUBE as we've been covering VMware from his early days in 2010, when theCUBE started 11 years later, Pat is still changing and still exciting. Great to see you. Thanks for taking the time. >> Hey, you guys are great. I love the interactions that we have, the energy, the fun, the intellectual sparring. And of course that audiences have loved it now for 11 years. And I look forward to the next 11 that we'll be doing together. >> It's always exciting cause we'd love great conversations. Dave and I like to drill in and really kind of probe and unpack the content that you're delivering at the keynotes, but also throughout the entire program. It is virtual this year, which highlights a lot of the cloud native changes. Just want to get your thoughts on the virtual aspect of VMworld, not in person, which is one of the best events of the year. Everyone loves it. The great community. It's virtual this year, but there's a slew of content. What should people take away from this virtual VMworld? >> Well, one aspect of it is that I'm actually excited about is that we're going to be well over a hundred thousand people, which allows us to be bigger, right? You don't have the physical constraints. You also are able to reach places like I've gone to customers and maybe they had 20 people attend in prior years. This year they're having a hundred, they're able to have much larger teams. Also like some of the more regulated industries where they can't necessarily send people to events like this, the international audience. So just being able to spread the audience much more broadly well, also our key messages a digital foundation for unpredictable world. And man, what an unpredictable world it has been this past year? And then key messages, lots of key products announcements technology, announcements partnership, announcements and of course in all of the VMworld, is that hands on (murmurs) interactions that we'll be delivering our virtual, you come to the VMware because the content is so robust and it's being delivered by the world's smartest people. >> Yeah. We've had great conversations over the years. And we've talked about hybrid clothing 2012, a lot of this stuff I looked back in lot of the videos was early on, we're picking out all these waves, but it was that moment four years ago or so, maybe even four, three, I can't even remember, seems like yesterday. You gave the Seminole keynote and you said, "This is the way the world's going to happen." And since that keynote I'll never forget was in Moscone. And since then you guys have been performing extremely well both on the business as well as making technology bets and is paying off. So what's next? I mean, you've got the cloud scale. Is it space? Is it cyber? I mean, all these things are going on. What is next wave that you're watching and what's coming out and what can people extract out of VMworld this year about this next wave? >> Yeah, one of the things I really am excited about I went to my buddy Jensen. I said, "Boy, we're doing this work and smart. Next We really liked to work with you and maybe some things to better generalize the GPU." And Jensen challenged me. Now, usually, I'm the one challenging other people with bigger visions, this time Jensen said, "Hey Pat, I think you're thinking too small. Let's do the entire AI landscape together. And let's make AI a enterprise classwork stowed from the data center to the cloud and to the Edge. And so I'm going to bring all of my AI resources and make VMware, And Tansu the preferred infrastructure to deliver AI at scale. I need you guys to make the GPS work like first class citizens in the vSphere environment, because I need them to be truly democratized for the enterprise. so that it's not some specialized AI development team, it's everybody being able to do that. And then we're going to connect the whole network together in a new and profound way with our Monterey Program as well being able to use the SmartNIC, the DPU as Jensen likes to call it. So now it's CPU, GPU and DPU, all being managed through a distributed architecture of VMware." This is exciting. So this is one in particular that I think we are now rearchitecting the data center, the cloud in the Edge. And this partnership is really a central point of that. >> Yeah, the Nvid thing's huge. And I know Dave, Perharbs has some questions on that. But I ask you a question because a lot of people ask me, is it just a hardware deal? I mean, talking about SmartNIC, you talking about data processing units. It sounds like a motherboard in the cloud, if you will, but it's not just hardware. Can you talk about the aspect of the software piece? Because again, Nvidia is known for GP use, we all know that, but we're talking about AI here. So it's not just hardware. Can you just expand and share what the software aspect of all this is? >> Yeah. Well, Nvidia has been investing in their AI stack and it's one of those where I say, this is Edison at work, right? The harder I work, the luckier I get. And Nvidia was lucky that their architecture worked much better for the AI workload, but it was built on two decades of hard work in building a parallel data center architecture. And they have built a complete software stack for all of the major AI workloads running on their platform. All of that is now coming to vSphere and Tansu, that is a rich software layer across many vertical industries. And we'll talk about a variety of use cases. One of those that we highlight at Vmworld is the university of California, San Francisco partnership UCSF one of the world's leading research hospitals, some of the current vaccine use cases as well, the financial use cases for threat detection and trading benefits. It really is about how we bring that rich software stack. this is a decade and a half of work to the VMware platform so that now every developer and every enterprise could take advantage of this at scale, that's a lot of software. So in many respects, yeah, there's a piece of hardware in here, but the software stack is even more important. >> So well on the sort of Nvidia the arm piece, there's really interesting, these alternative processing models. And I wonder if you could comment on the implications for AI inferencing at the Edge. It's not just as well processor implications, it's storage, it's networking. It's really a whole new fundamental paradigm. How are you thinking about that Pat? >> Yeah, we've thought about, there's three aspects, but what we said three problems that we're solving. One is the developer problem, what we said, now you develop once, right? And the developer can now say, "Hey, I want to have this new AI centric app and I can develop, and it can run in the data center on the cloud or at the Edge." You'll secondly, my operations team can be able to operate this just like I do all my infrastructure. And now it's VMs containers and AI applications and third, and this is where your question really comes to bear. Most significantly is data gravity, right? These data sets are big. Some of them need to be very low latency as well. They also have regulatory issues. And if I have to move these large regulated data sets to the cloud, boy, maybe I can't do that generally for my apps or if I have low latency heavy apps at the Edge, ah, I can't pull it back to the cloud or to my data center. And that's where the uniform architecture and aspects of the Monterey program, where I'm able to take advantage of the network and the SmartNIC that are being built, but also being able to fully represent the data gravity issues of AI applications at scale 'cause in many cases I'll need to do the processing, both the learning and the inference at the Edge as well. So that's a key part of our strategy here with Nvidia. And I do think is going to be a lock, a new class of apps because when you think about AI and containers, what am I using it for? Well, it's the next generation of applications. A lot of those are going to be Edge 5G based. So very critical. >> We got to talk about security now, too. I mean, I'm going to pivot a little bit here John if it's okay. Years ago you said security is a do over. You said that on theCUBE, It stuck with us. There's there's been a lot of complacency it's kind of, if it didn't broke, don't fix it, but COVID kind of broke it. That's why you see three mega trends. You've got cloud security, you see in Z scaler rocket, you got identity access management and I'll check, I think a customer of yours. And then you've got endpoint you're seeing CrowdStrike explode. You guys pay 2.7 billion I think for carbon black yet CrowdStrike has this huge valuation. That's a mega opportunity for you guys. What are you seeing there? How are you bringing that all together? You've got NSX components, EUC components. You've got sort of security throughout your entire stack. How should we be thinking about that? >> Well, one of the announcements that I am most excited about at Vmworld is the release of carbon black workload, this research we're going to take those carbon black assets and we're going to combine it with workspace one. We're going to build it in NSX. We're going to make it part of Tansu and we're going to make it part of vSphere. And carbon black workload is literally the vSphere embodiment of carbon black in an agentless way. Ans so now you don't need to insert new agents or anything. It becomes part of the hypervisor itself, meaning that there's no attack surface available for the bad guys to pursue, but not only is this an exciting new product capability, but we're going to make it free, right? And what I'm announcing at VMworld and everybody who uses vSphere gets carbon black workload for free for an unlimited number of VMs for the next six months. And as I said in the keynote today is a bad day for cybercriminals. This is what intrinsic security is about, making it part of the platform. Don't add anything on, just click the button and start using what's built into vSphere. And we're doing that same thing with what we're doing at the networking layer. This is the act, the last line acquisition. We're going to bring that same workload kind of characteristic into the container. That's why we did the Octarine acquisition. And we're releasing the integration of workspace one with a carbon black client, and that's going to be the differentiator. And by the way, CrowdStrike is doing well, but guess what? So are we, and like both of us are eliminating the rotting dead carcasses of the traditional AV approach. So there is a huge market for both of us to go pursue here. So a lot of great things in security. And as you said, we're just starting to see that shift of the industry occur that I promised last year in theCUBE. >> So it'd be safe to say that you're a cloud native in a security company these days? >> You all, absolutely. And the bigger picture of us, is that we're critical infrastructure layer for the Edge for the cloud, for the telco environment and for the data center from every end point, every application, every cloud. >> So Padagonia asked you a virtual question, we got from the community, I'm going to throw it out to you because a lot of people look at Amazon, The cloud and they say, "Okay, we didn't see it coming. We saw it coming. We saw it scale all the benefits that are coming out of cloud, Well-documented." The question for you is what's next after cloud, as people start to rethink, especially with COVID highlighting all the scabs out there. As people look at their exposed infrastructure and their software, they want to be modern. They want the modern apps. What's next after cloud. What's your vision? >> Well, with respect to cloud, we are taking customers on the multicloud vision, right? Where you truly get to say, "Oh, this workload, I want to be able to run it with Azure, with Amazon. I need to bring this one on premise. I want to run that one hosted. I'm not sure where I'm going to run that application." So develop it and then run it at the best place. And that's what we mean by our hybrid multicloud strategy is being able for customers to really have cloud flexibility and choice. And even as our preferred relationship with Amazon is going super well. We're seeing a real uptick. We're also happy that the Microsoft Azure VMware services now GA so they're in marketplace, our Google, Oracle, IBM and Alibaba partnerships in the much broader set of VMware cloud Partner Program. So the future is multicloud. Furthermore, it's then how do we do that in the Telco Network for the 5G build out, The Telco cloud? And how do we do that for the Edge? And I think that might be sort of the granddaddy of all of these because increasingly in a 5G world will be a nibbling Edge use cases. We'll be pushing AI to the Edge like we talked about earlier in this conversation, will be enabling these high bandwidth, with low latency use cases at the Edge, and we'll see more and more of the smart embodiment, smart cities, smart street, smart factory, or the autonomous driving. All of those need these type of capabilities. >> So there's hybrid and there's multi, you just talked about multi. So hybrid are data partner ETR, they do quarterly surveys. We're seeing big uptick in VMware cloud and AWS, you guys mentioned that in your call. we're also seeing the VMware cloud, VMware cloud Coundation and the other elements, clearly a big uptake. So how should we think about hybrid? It looks like that's an extension of on-prem maybe not incremental, maybe a share shift whereas multi looks like it's incremental, but today multi has really running on multiple clouds, but vision toward incremental value. How are you thinking about that? >> Yeah, so clearly the idea of multi is to link multiple. Am I taking advantage of multiple clouds being my private clouds, my hosted clouds. And of course my public cloud partners, we believe everybody will be running a great private cloud, picking a primary, a public cloud, and then a secondary public cloud. Hybrid then is saying, which of those infrastructures are identical so that I can run them without modifying any aspect of my infrastructure operations or applications. And in today's world where people are wanting to accelerate their move to the cloud, a hybrid cloud is spot on with their needs because if I have to refactor my applications it's a couple million dollars per app, And I'll see you in a couple of years. If I can simply migrate my existing application to the hybrid cloud, what we're consistently seeing is the time is one quarter and the cost is one eight, four less. Those are powerful numbers. And if I need to exit a data center, I want to be able to move to a cloud environment, to be able to access more of those native cloud services. Wow. That's powerful. And that's why for seven years now we've been preaching that hybrid is the future. It is not a waystation to the future. And I believe that more fervently today than when I declared it seven years ago. So we are firmly on that path that we're enabling a multi and a hybrid cloud future for all of our customers. >> Yeah. You addressed that like CUBE 2013. I remember that interview vividly was not a waystation. I got (murmurs) the answer. Thank you Pat, for clarifying than going back seven years. I love the vision. You're always got the right wave. It's always great to talk to you, but I got to ask you about these initiatives you seeing clearly last year or a year and a half ago, project Pacific name out almost like a guiding directional vision, and then put some meat on the bone Tansu and now you guys have that whole Cloud Native Initiative is starting to flower up thousand flowers are blooming. This year Project Monterrey has announced same kind of situation. You're showing out the vision. What are the plans to take that to the next level and take a minute to explain how project Monterey, what it means and how you see that filling out. I'm assuming it's going to take the same trajectory as Pacific. >> Yeah. Monetary is a big deal. This is rearchitecting The core of vSphere. It really is ripping apart the IO stack from the intrinsic operation of a vSphere and ESX itself, because in many ways, the IO we've been always leveraging the NIC and essentially virtual NICs, but we never leverage the resources of the network adapters themselves in any fundamental way. And as you think about SmartNICs, these are powerful resources now where they may have four, eight, 16, even 32 cores running in the smartNIC itself. So how do I utilize that resource? But it also sits in the right place in the sense that it is the network traffic cop. It is the place to do security acceleration. It is the place that enables IO bandwidth optimization across increasingly rich applications where the workloads, the data, the latency get more important both in the data center and across data centers to the cloud and to the Edge. So this rearchitecting is a big deal. We announced the three partners, Intel, Nvidia, Mellanox, and Penn Sandow that we're working with. And we'll begin the deliveries of this as part of the core vSphere offerings of beginning next year. So it's a big rearchitecting. These are our key partners. We're excited about the work that we're doing with them. And then of course our system partners like Dell and Lenovo, who've already come forward and says, "Yeah, we're going to be bringing these to market together with VMware." >> Pat, personal question for you. I want to get your personal take, your career, going back to Intel. You've seen it all, but the shift is consumer to enterprise. And you look at just recently snowflake IPO, the biggest ever in the history of wall street, an enterprise data's company. And the enterprise is now relevant. Enterprise feels consumer. We talked about consumerization of IT years and years ago, but now more than ever the hottest financial IPO enterprise, you guys are enterprise. You did enterprise at Intel. (laughs) You know the enterprise, you doing it here at VMware. The enterprise is the consumer now with cloud and all this new landscape. What is your view on this? Because you've seen the waves, and you've seen the historical perspective. It was consumer, was the big thing. Now it's enterprise, what's your take on all this? How do you make sense of it? Because it's now mainstream. what's your view on this? >> Well, first I do want to say congratulations to my friend Frank, and the extraordinary snowflake IPO, and by the way, they use VMware. So not only do I feel a sense of ownership 'cause Frank used to work for me for a period of time, but they're also a customer of ours. So go Frank, go snowflake. We're we're excited about that. But there is this episodic, this to the industry where for a period of time it is consumer-driven and CES used to be the hottest ticket in the industry for technology trends. But as you say, it is now shifted to be more business centric. And I've said this very firmly, for instance, in the case of 5G where I do not see consumer a faster video or a better Facebook, isn't going to be why I buy 5G. It's going to be driven by more business use cases where the latency, the security and the bandwidth will have radically differentiated views of the new applications that will be the case. So we do think that we're in a period of time and I expect that it's probably at least the next five years where business will be the technology drivers in the industry. And then probably, hey, there'll be a wave of consumer innovation and I'll have to get my black turtlenecks out again and start trying to be cool, but I've always been more of an enterprise guy. So I like the next five to 10 years better. I'm not cool enough to be a consumer guy. And maybe my age is now starting to conspire against me as well. >> Hey, Pat, I know you've got to go, but quick question. So you guys, you gave guidance, pretty good guidance, actually. I wondered have you and Zane come up with a new algorithm to deal with all this uncertainty or is it kind of back to old school gut feel? (laughs) >> Well, I think as we thought about the year as we came into the year and obviously, COVID smacked everybody, we laid out a model, we looked at various industry analysts, what we call the swoosh model, right? Q2, Q3 and Q4 recovery, Q1 more so, Q2 more so, and basically, we build our own theories behind that. We test it against many analysts, the perspectives, and we had vs and we had Ws and we had Ls and so on. We picked what we thought was really sort of grounded of the best data that we could put our own analysis, which we have substantial data of our own customer's usage, et cetera, and pick the model. And like any model, you put a touch of conservatism against it, and we've been pretty accurate. And I think there's a lot of things, we've been able to sort of, with good data good thoughtfulness, take a view and then just consistently manage against it and everything that we said when we did that back in March, sort of proven out incrementally to be more accurate. And some are saying, "Hey, things are coming back more quickly." And then, oh we're starting to see the fall numbers climb up a little bit. Hey, we don't think this goes away quickly. There's still a lot of secondary things to get flushed through the various economies, as stimulus starts tailoring off small businesses are more impacted and we still don't have a widely deployed vaccine. And I don't expect we will have one until second half of next year. Now there's the silver lining to that, as we said, which means that these changes, these faster to the future shifts in how we learn, how we work, how we educate, how we care for, how we worship, how we live, they will get more and more sedimented into the new normal relying more and more on the digital foundation. And we think ultimately that has extremely good upsides for us longterm, even as it's very difficult to navigate in the near term. And that's why we are just raving optimists for the longterm benefits of a more and more digital foundation for the future of every industry, every human, every workforce, every hospital, every educator, they are going to become more digital. And that's why I think going back to the last question, this is a business driven cycle, we're well positioned, and we're thrilled for all of those who are participating with VMworld 2020. This is a seminal moment for us and our industry. >> Pat, thank you so much for taking the time. It's an enabling model. It's what platforms are all about. You get that. My final parting question for you is whether you're a VC investing in startups or a large enterprise who's trying to get through COVID with a growth plan for that future. What is a modern app look like? And what does a modern company look like in your view? >> Well, a modern company would be that instead of having a lot of people looking down at infrastructure, the bulk of my IT resources are looking up at building apps. Those apps are using modern CICD data pipeline approaches built for a multicloud embodiment, right? And of course, VMware is the best partner that you possibly could have. So if you want to be modern, cool on the front end, come and talk to us. >> All right. Pat Galsinger the CEO of VMware here on theCUBE for VML 2020 virtual here with theCUBE virtual. Great to see you virtually Pat. Thanks for coming on. Thanks for your time. >> Hey, thank you so much. Love to see you in person soon enough, but this is pretty good. Thank you, Dave. Thank you so much. >> Okay. You're watching theCUBE virtual here for VMworld 2020. I'm John Furrier with Dave Vallente with Pat Gelsinger. Thanks for watching. (upbeat music)

>> Announcer: From theCUBE studios in Palo Alto, in Boston, connecting with thought leaders all around the world. This is a CUBE conversation. >> Hey, welcome back, you're ready. Jeff Frick here with theCUBE. We are still getting through the year of 2020. It's still the year of COVID and there's no end in sight I think until we get to a vaccine. That said, we're really excited to have one of our favorite guests. We haven't had him on for a while. I haven't talked to him for a long time. He used to I think have the record for the most CUBE appearances of probably any CUBE alumni. We're excited to have him joining us from his house in Palo Alto. Bill Schmarzo, you know him as the Dean of Big Data, he's got more titles. He's the chief innovation officer at Hitachi Vantara. He's also, we used to call him the Dean of Big Data, kind of for fun. Well, Bill goes out and writes a bunch of books. And now he teaches at the University of San Francisco, School of Management as an executive fellow. He's an honorary professor at NUI Galway. I think he's just, he likes to go that side of the pond and a many time author now, go check him out. His author profile on Amazon, the "Big Data MBA," "The Art of Thinking Like A Data Scientist" and another Big Data, kind of a workbook. Bill, great to see you. >> Thanks, Jeff, you know, I miss my time on theCUBE. These conversations have always been great. We've always kind of poked around the edges of things. A lot of our conversations have always been I thought, very leading edge and the title Dean of Big Data is courtesy of theCUBE. You guys were the first ones to give me that name out of one of the very first Strata Conferences where you dubbed me the Dean of Big Data, because I taught a class there called the Big Data MBA and look what's happened since then. >> I love it. >> It's all on you guys. >> I love it, and we've outlasted Strata, Strata doesn't exist as a conference anymore. So, you know, part of that I think is because Big Data is now everywhere, right? It's not the standalone thing. But there's a topic, and I'm holding in my hands a paper that you worked on with a colleague, Dr. Sidaoui, talking about what is the value of data? What is the economic value of data? And this is a topic that's been thrown around quite a bit. I think you list a total of 28 reference sources in this document. So it's a well researched piece of material, but it's a really challenging problem. So before we kind of get into the details, you know, from your position, having done this for a long time, and I don't know what you're doing today, you used to travel every single week to go out and visit customers and actually do implementations and really help people think these through. When you think about the value, the economic value, how did you start to kind of frame that to make sense and make it kind of a manageable problem to attack? >> So, Jeff, the research project was eyeopening for me. And one of the advantages of being a professor is, you have access to all these very smart, very motivated, very free research sources. And one of the problems that I've wrestled with as long as I've been in this industry is, how do you figure out what is data worth? And so what I did is I took these research students and I stick them on this problem. I said, "I want you to do some research. Let me understand what is the value of data?" I've seen all these different papers and analysts and consulting firms talk about it, but nobody's really got this thing clicked. And so we launched this research project at USF, professor Mouwafac Sidaoui and I together, and we were bumping along the same old path that everyone else got, which was inched on, how do we get data on our balance sheet? That was always the motivation, because as a company we're worth so much more because our data is so valuable, and how do I get it on the balance sheet? So we're headed down that path and trying to figure out how do you get it on the balance sheet? And then one of my research students, she comes up to me and she says, "Professor Schmarzo," she goes, "Data is kind of an unusual asset." I said, "Well, what do you mean?" She goes, "Well, you think about data as an asset. It never depletes, it never wears out. And the same dataset can be used across an unlimited number of use cases at a marginal cost equal to zero." And when she said that, it's like, "Holy crap." The light bulb went off. It's like, "Wait a second. I've been thinking about this entirely wrong for the last 30 some years of my life in this space. I've had the wrong frame. I keep thinking about this as an act, as an accounting conversation. An accounting determines valuation based on what somebody is willing to pay for." So if you go back to Adam Smith, 1776, "Wealth of Nations," he talks about valuation techniques. And one of the valuation techniques he talks about is valuation and exchange. That is the value of an asset is what someone's willing to pay you for it. So the value of this bottle of water is what someone's willing to pay you for it. So everybody fixates on this asset, valuation in exchange methodology. That's how you put it on balance sheet. That's how you run depreciation schedules, that dictates everything. But Adam Smith also talked about in that book, another valuation methodology, which is valuation in use, which is an economics conversation, not an accounting conversation. And when I realized that my frame was wrong, yeah, I had the right book. I had Adam Smith, I had "Wealth of Nations." I had all that good stuff, but I hadn't read the whole book. I had missed this whole concept about the economic value, where value is determined by not how much someone's willing to pay you for it, but the value you can drive by using it. So, Jeff, when that person made that comment, the entire research project, and I got to tell you, my entire life did a total 180, right? Just total of 180 degree change of how I was thinking about data as an asset. >> Right, well, Bill, it's funny though, that's kind of captured, I always think of kind of finance versus accounting, right? And then you're right on accounting. And we learn a lot of things in accounting. Basically we learn more that we don't know, but it's really hard to put it in an accounting framework, because as you said, it's not like a regular asset. You can use it a lot of times, you can use it across lots of use cases, it doesn't degradate over time. In fact, it used to be a liability. 'cause you had to buy all this hardware and software to maintain it. But if you look at the finance side, if you look at the pure play internet companies like Google, like Facebook, like Amazon, and you look at their valuation, right? We used to have this thing, we still have this thing called Goodwill, which was kind of this capture between what the market established the value of the company to be. But wasn't reflected when you summed up all the assets on the balance sheet and you had this leftover thing, you could just plug in goodwill. And I would hypothesize that for these big giant tech companies, the market has baked in the value of the data, has kind of put in that present value on that for a long period of time over multiple projects. And we see it captured probably in goodwill, versus being kind of called out as an individual balance sheet item. >> So I don't think it's, I don't know accounting. I'm not an accountant, thank God, right? And I know that goodwill is one of those things if I remember from my MBA program is something that when you buy a company and you look at the value you paid versus what it was worth, it stuck into this category called goodwill, because no one knew how to figure it out. So the company at book value was a billion dollars, but you paid five billion for it. Well, you're not an idiot, so that four billion extra you paid must be in goodwill and they'd stick it in goodwill. And I think there's actually a way that goodwill gets depreciated as well. So it could be that, but I'm totally away from the accounting framework. I think that's distracting, trying to work within the gap rules is more of an inhibitor. And we talk about the Googles of the world and the Facebooks of the world and the Netflix of the world and the Amazons and companies that are great at monetizing data. Well, they're great at monetizing it because they're not selling it, they're using it. Google is using their data to dominate search, right? Netflix is using it to be the leader in on-demand videos. And it's how they use all the data, how they use the insights about their customers, their products, and their operations to really drive new sources of value. So to me, it's this, when you start thinking about from an economics perspective, for example, why is the same car that I buy and an Uber driver buys, why is that car more valuable to an Uber driver than it is to me? Well, the bottom line is, Uber drivers are going to use that car to generate value, right? That $40,000, that car they bought is worth a lot more, because they're going to use that to generate value. For me it sits in the driveway and the birds poop on it. So, right, so it's this value in use concept. And when organizations can make that, by the way, most organizations really struggle with this. They struggle with this value in use concept. They want to, when you talk to them about data monetization and say, "Well, I'm thinking about the chief data officer, try not to trying to sell data, knocking on doors, shaking their tin cup, saying, 'Buy my data.'" No, no one wants your data. Your data is more valuable for how you use it to drive your operations then it's a sell to somebody else. >> Right, right. Well, on of the other things that's really important from an economics concept is scarcity, right? And a whole lot of economics is driven around scarcity. And how do you price for scarcity so that the market evens out and the price matches up to the supply? What's interesting about the data concept is, there is no scarcity anymore. And you know, you've outlined and everyone has giant numbers going up into the right, in terms of the quantity of the data and how much data there is and is going to be. But what you point out very eloquently in this paper is the scarcity is around the resources to actually do the work on the data to get the value out of the data. And I think there's just this interesting step function between just raw data, which has really no value in and of itself, right? Until you start to apply some concepts to it, you start to analyze it. And most importantly, that you have some context by which you're doing all this analysis to then drive that value. And I thought it was really an interesting part of this paper, which is get beyond the arguing that we're kind of discussing here and get into some specifics where you can measure value around a specific business objective. And not only that, but then now the investment of the resources on top of the data to be able to extract the value to then drive your business process for it. So it's a really different way to think about scarcity, not on the data per se, but on the ability to do something with it. >> You're spot on, Jeff, because organizations don't fail because of a lack of use cases. They fail because they have too many. So how do you prioritize? Now that scarcity is not an issue on the data side, but it is this issue on the people resources side, you don't have unlimited data scientists, right? So how do you prioritize and focus on those opportunities that are most important? I'll tell you, that's not a data science conversation, that's a business conversation, right? And figuring out how you align organizations to identify and focus on those use cases that are most important. Like in the paper we go through several different use cases using Chipotle as an example. The reason why I picked Chipotle is because, well, I like Chipotle. So I could go there and I could write it off as research. But there's a, think about the number of use cases where a company like Chipotle or any other company can leverage your data to drive their key business initiatives and their key operational use cases. It's almost unbounded, which by the way, is a huge challenge. In fact, I think part of the problem we see with a lot of organizations is because they do such a poor job of prioritizing and focusing, they try to solve the entire problem with one big fell swoop, right? It's slightly the old ERP big bang projects. Well, I'm just going to spend $20 million to buy this analytic capability from company X and I'm going to install it and then magic is going to happen. And then magic is going to happen, right? And then magic is going to happen, right? And magic never happens. We get crickets instead, because the biggest challenge isn't around how do I leverage the data, it's about where do I start? What problems do I go after? And how do I make sure the organization is bought in to basically use case by use case, build out your data and analytics architecture and capabilities. >> Yeah, and you start backwards from really specific business objectives in the use cases that you outline here, right? I want to increase my average ticket by X. I want to increase my frequency of visits by X. I want to increase the amount of items per order from X to 1.2 X, or 1.3 X. So from there you get a nice kind of big revenue hit that you can plan around and then work backwards into the amount of effort that it takes and then you can come up, "Is this a good investment or not?" So it's a really different way to get back to the value of the data. And more importantly, the analytics and the work to actually call out the information. >> The technologies, the data and analytic technologies available to us. The very composable nature of these allow us to take this use case by use case approach. I can build out my data lake one use case at a time. I don't need to stuff 25 data sources into my data lake and hope there's someone more valuable. I can use the first use case to say, "Oh, I need these three data sources to solve that use case. I'm going to put those three data sources in the data lake. I'm going to go through the entire curation process of making sure the data has been transformed and cleansed and aligned and enriched and met of, all the other governance, all that kind of stuff this goes on. But I'm going to do that use case by use case, 'cause a use case can tell me which data sources are most important for that given situation. And I can build up my data lake and I can build up my analytics then one use case at a time. And there is a huge impact then, huge impact when I build out use case by use case. That does not happen. Let me throw something that's not really covered in the paper, but it is very much covered in my new book that I'm working on, which is, in knowledge-based industries, the economies of learning are more powerful than the economies of scale. Now think about that for a second. >> Say that again, say that again. >> Yeah, the economies of learning are more powerful than the economies of scale. And what that means is what I learned on the first use case that I build out, I can apply that learning to the second use case, to the third use case, to the fourth use case. So when I put my data into my data lake for my first use case, and the paper covers this, well, once it's in my data lake, the cost of reusing that data in a second, third and fourth use cases is basically, you know marginal cost is zero. So I get this ability to learn about what data sets are most important and to reapply that across the organization. So this learning concept, I learn use case by use case, I don't have to do a big economies of scale approach and start with 25 datasets of which only three or four might be useful. But I'm incurring the overhead for all those other non-important data sets because I didn't take the time to go through and figure out what are my most important use cases and what data do I need to support those use cases. >> I mean, should people even think of the data per se or should they really readjust their thinking around the application of the data? Because the data in and of itself means nothing, right? 55, is that fast or slow? Is that old or young? Well, it depends on a whole lot of things. Am I walking or am I in a brand new Corvette? So it just, it's funny to me that the data in and of itself really doesn't have any value and doesn't really provide any direction into a decision or a higher order, predictive analytics until you start to manipulate the data. So is it even the wrong discussion? Is data the right discussion? Or should we really be talking about the capabilities to do stuff within and really get people focused on that? >> So Jeff, there's so many points to hit on there. So the application of data is what's the value, and the queue of you guys used to be famous for saying, "Separating noise from the signal." >> Signal from the noise. Signal from a noise, right. Well, how do you know in your dataset what's signal and what's noise? Well, the use case will tell you. If you don't know the use case and you have no way of figuring out what's important. One of the things I use, I still rail against, and it happens still. Somebody will walk up my data science team and say, "Here's some data, tell me what's interesting in it." Well, how do you separate signal from noise if I don't know the use case? So I think you're spot on, Jeff. The way to think about this is, don't become data-driven, become value-driven and value is driven from the use case or the application or the use of the data to solve that particular use case. So organizations that get fixated on being data-driven, I hate the term data-driven. It's like as if there's some sort of frigging magic from having data. No, data has no value. It's how you use it to derive customer product and operational insights that drive value,. >> Right, so there's an interesting step function, and we talk about it all the time. You're out in the weeds, working with Chipotle lately, and increase their average ticket by 1.2 X. We talk more here, kind of conceptually. And one of the great kind of conceptual holy grails within a data-driven economy is kind of working up this step function. And you've talked about it here. It's from descriptive, to diagnostic, to predictive. And then the Holy grail prescriptive, we're way ahead of the curve. This comes into tons of stuff around unscheduled maintenance. And you know, there's a lot of specific applications, but do you think we spend too much time kind of shooting for the fourth order of greatness impact, instead of kind of focusing on the small wins? >> Well, you certainly have to build your way there. I don't think you can get to prescriptive without doing predictive, and you can't do predictive without doing descriptive and such. But let me throw a really one at you, Jeff, I think there's even one beyond prescriptive. One we're talking more and more about, autonomous, a ton of analytics, right? And one of the things that paper talked about that didn't click with me at the time was this idea of orphaned analytics. You and I kind of talked about this before the call here. And one thing we noticed in the research was that a lot of these very mature organizations who had advanced from the retrospective analytics of BI to the descriptive, to the predicted, to the prescriptive, they were building one off analytics to solve a problem and getting value from it, but never reusing this analytics over and over again. They were done one off and then they were thrown away and these organizations were so good at data science and analytics, that it was easier for them to just build from scratch than to try to dig around and try to find something that was never actually ever built to be reused. And so I have this whole idea of orphaned analytics, right? It didn't really occur to me. It didn't make any sense into me until I read this quote from Elon Musk, and Elon Musk made this statement. He says, " I believe that when you buy a Tesla, you're buying an asset that appreciates in value, not depreciates through usage." I was thinking, "Wait a second, what does that mean?" He didn't actually say it, "Through usage." He said, "He believes you're buying an asset that appreciates not depreciates in value." And of course the first response I had was, "Oh, it's like a 1964 and a half Mustang. It's rare, so everybody is going to want these things. So buy one, stick it in your garage. And 20 years later, you're bringing it out and it's worth more money." No, no, there's 600,000 of these things roaming around the streets, they're not rare. What he meant is that he is building an autonomous asset. That the more that it's used, the more valuable it's getting, the more reliable, the more efficient, the more predictive, the more safe this asset's getting. So there is this level beyond prescriptive where we can think about, "How do we leverage artificial intelligence, reinforcement, learning, deep learning, to build these assets that the more that they are used, the smarter they get." That's beyond prescriptive. That's an environment where these things are learning. In many cases, they're learning with minimal or no human intervention. That's the real aha moment. That's what I miss with orphaned analytics and why it's important to build analytics that can be reused over and over again. Because every time you use these analytics in a different use case, they get smarter, they get more valuable, they get more predictive. To me that's the aha moment that blew my mind. I realized I had missed that in the paper entirely. And it took me basically two years later to realize, dough, I missed the most important part of the paper. >> Right, well, it's an interesting take really on why the valuation I would argue is reflected in Tesla, which is a function of the data. And there's a phenomenal video if you've never seen it, where they have autonomous vehicle day, it might be a year or so old. And he's got his number one engineer from, I think the Microprocessor Group, The Computer Vision Group, as well as the autonomous driving group. And there's a couple of really great concepts I want to follow up on what you said. One is that they have this thing called The Fleet. To your point, there's hundreds of thousands of these things, if they haven't hit a million, that are calling home reporting home every day as to exactly how everyone took the Northbound 101 on-ramp off of University Avenue. How fast did they go? What line did they take? What G-forces did they take? And every one of those cars feeds into the system, so that when they do the autonomous update, not only are they using all their regular things that they would use to map out that 101 Northbound entry, but they've got all the data from all the cars that have been doing it. And you know, when that other car, the autonomous car couple years ago hit the pedestrian, I think in Phoenix, which is not good, sad, killed a person, dark tough situation. But you know, we are doing an autonomous vehicle show and the guy who made a really interesting point, right? That when something like that happens, typically if I was in a car wreck or you're in a car wreck, hopefully not, I learned the person that we hit learns and maybe a couple of witnesses learn, maybe the inspector. >> But nobody else learns. >> But nobody else learns. But now with the autonomy, every single person can learn from every single experience with every vehicle contributing data within that fleet. To your point, it's just an order of magnitude, different way to think about things. >> Think about a 1% improvement compounded 365 times, equals I think 38 X improvement. The power of 1% improvements over these 600,000 plus cars that are learning. By the way, even when the autonomous FSD, the full self-driving mode module isn't turned on, even when it's not turned on, it runs in shadow mode. So it's learning from the human drivers, the human overlords, it's constantly learning. And by the way, not only they're collecting all this data, I did a little research, I pulled out some of their job search ads and they've built a giant simulator, right? And they're there basically every night, simulating billions and billions of more driven miles because of the simulator. They are building, he's going to have a simulator, not only for driving, but think about all the data he's capturing as these cars are riding down the road. By the way, they don't use Lidar, they use video, right? So he's driving by malls. He knows how many cars are in the mall. He's driving down roads, he knows how old the cars are and which ones should be replaced. I mean, he has this, he's sitting on this incredible wealth of data. If anybody could simulate what's going on in the world and figure out how to get out of this COVID problem, it's probably Elon Musk and the data he's captured, be courtesy of all those cars. >> Yeah, yeah, it's really interesting, and we're seeing it now. There's a new autonomous drone out, the Skydio, and they just announced their commercial product. And again, it completely changes the way you think about how you use that tool, because you've just eliminated the complexity of driving. I don't want to drive that, I want to tell it what to do. And so you're saying, this whole application of air force and companies around things like measuring piles of coal and measuring these huge assets that are volume metric measured, that these things can go and map out and farming, et cetera, et cetera. So the autonomy piece, that's really insightful. I want to shift gears a little bit, Bill, and talk about, you had some theories in here about thinking of data as an asset, data as a currency, data as monetization. I mean, how should people think of it? 'Cause I don't think currency is very good. It's really not kind of an exchange of value that we're doing this kind of classic asset. I think the data as oil is horrible, right? To your point, it doesn't get burned up once and can't be used again. It can be used over and over and over. It's basically like feedstock for all kinds of stuff, but the feedstock never goes away. So again, or is it that even the right way to think about, do we really need to shift our conversation and get past the idea of data and get much more into the idea of information and actionable information and useful information that, oh, by the way, happens to be powered by data under the covers? >> Yeah, good question, Jeff. Data is an asset in the same way that a human is an asset. But just having humans in your company doesn't drive value, it's how you use those humans. And so it's really again the application of the data around the use cases. So I still think data is an asset, but I don't want to, I'm not fixated on, put it on my balance sheet. That nice talk about put it on a balance sheet, I immediately put the blinders on. It inhibits what I can do. I want to think about this as an asset that I can use to drive value, value to my customers. So I'm trying to learn more about my customer's tendencies and propensities and interests and passions, and try to learn the same thing about my car's behaviors and tendencies and my operations have tendencies. And so I do think data is an asset, but it's a latent asset in the sense that it has potential value, but it actually has no value per se, inputting it into a balance sheet. So I think it's an asset. I worry about the accounting concept medially hijacking what we can do with it. To me the value of data becomes and how it interacts with, maybe with other assets. So maybe data itself is not so much an asset as it's fuel for driving the value of assets. So, you know, it fuels my use cases. It fuels my ability to retain and get more out of my customers. It fuels ability to predict what my products are going to break down and even have products who self-monitor, self-diagnosis and self-heal. So, data is an asset, but it's only a latent asset in the sense that it sits there and it doesn't have any value until you actually put something to it and shock it into action. >> So let's shift gears a little bit and start talking about the data and talk about the human factors. 'Cause you said, one of the challenges is people trying to bite off more than they can chew. And we have the role of chief data officer now. And to your point, maybe that mucks things up more than it helps. But in all the customer cases that you've worked on, is there a consistent kind of pattern of behavior, personality, types of projects that enables some people to grab those resources to apply to their data to have successful projects, because to your point there's too much data and there's too many projects and you talk a lot about prioritization. But there's a lot of assumptions in the prioritization model that you can, that you know a whole lot of things, especially if you're comparing project A over in group A with project B, with group B and the two may not really know the economics across that. But from an individual person who sees the potential, what advice do you give them? What kind of characteristics do you see, either in the type of the project, the type of the boss, the type of the individual that really lends itself to a higher probability of a successful outcome? >> So first off you need to find somebody who has a vision for how they want to use the data, and not just collect it. But how they're going to try to change the fortunes of the organization. So it always takes a visionary, may not be the CEO, might be somebody who's a head of marketing or the head of logistics, or it could be a CIO, it could be a chief data officer as well. But you've got to find somebody who says, "We have this latent asset we could be doing more with, and we have a series of organizational problem challenges against which I could apply this asset. And I need to be the matchmaker that brings these together." Now the tool that I think is the most powerful tool in marrying the latent capabilities of data with all the revenue generating opportunities in the application side, because there's a countless number, the most important tool that I found doing that is design thinking. Now, the reason why I think design thinking is so important, because one of the things that design thinking does a great job is it gives everybody a voice in the process of identifying, validating, valuing, and prioritizing use cases you're going to go after. Let me say that again. The challenge organizations have is identifying, validating, valuing, and prioritizing the use cases they want to go after. Design thinking is a marvelous tool for driving organizational alignment around where we're going to start and what's going to be next and why we're going to start there and how we're going to bring everybody together. Big data and data science projects don't die because of technology failure. Most of them die because of passive aggressive behaviors in the organization that you didn't bring everybody into the process. Everybody's voice didn't get a chance to be heard. And that one person who's voice didn't get a chance to get heard, they're going to get you. They may own a certain piece of data. They may own something, but they're just waiting and lay, they're just laying there waiting for their chance to come up and snag it. So what you got to do is you got to proactively bring these people together. We call this, this is part of our value engineering process. We have a value engineering process around envisioning where we bring all these people together. We help them to understand how data in itself is a latent asset, but how it can be used from an economics perspective, drive all those value. We get them all fired up on how these can solve any one of these use cases. But you got to start with one, and you've got to embrace this idea that I can build out my data and analytic capabilities, one use case at a time. And the first use case I go after and solve, makes my second one easier, makes my third one easier, right? It has this ability that when you start going use case by use case two really magical things happen. Number one, your marginal cost flatten. That is because you're building out your data lake one use case at a time, and you're bringing all the important data lake, that data lake one use case at a time. At some point in time, you've got most of the important data you need, and the ability that you don't need to add another data source. You got what you need, so your marginal costs start to flatten. And by the way, if you build your analytics as composable, reusable, continuous learning analytic assets, not as orphaned analytics, pretty soon you have all the analytics you need as well. So your marginal cost flatten, but effect number two is that you've, because you've have the data and the analytics, I can accelerate time to value, and I can de-risked projects as I go use case by use case. And so then the biggest challenge becomes not in the data and the analytics, it's getting the all the business stakeholders to agree on, here's a roadmap we're going to go after. This one's first, and this one is going first because it helps to drive the value of the second and third one. And then this one drives this, and you create a whole roadmap of rippling through of how the data and analytics are driving this value to across all these use cases at a marginal cost approaching zero. >> So should we have chief design thinking officers instead of chief data officers that really actually move the data process along? I mean, I first heard about design thinking years ago, actually interviewing Dan Gordon from Gordon Biersch, and they were, he had just hired a couple of Stanford grads, I think is where they pioneered it, and they were doing some work about introducing, I think it was a a new apple-based alcoholic beverage, apple cider, and they talked a lot about it. And it's pretty interesting, but I mean, are you seeing design thinking proliferate into the organizations that you work with? Either formally as design thinking or as some derivation of it that pulls some of those attributes that you highlighted that are so key to success? >> So I think we're seeing the birth of this new role that's marrying capabilities of design thinking with the capabilities of data and analytics. And they're calling this dude or dudette the chief innovation officer. Surprise. >> Title for someone we know. >> And I got to tell a little story. So I have a very experienced design thinker on my team. All of our data science projects have a design thinker on them. Every one of our data science projects has a design thinker, because the nature of how you build and successfully execute a data science project, models almost exactly how design thinking works. I've written several papers on it, and it's a marvelous way. Design thinking and data science are different sides of the same coin. But my respect for data science or for design thinking took a major shot in the arm, major boost when my design thinking person on my team, whose name is John Morley introduced me to a senior data scientist at Google. And I was bottom coffee. I said, "No," this is back in, before I even joined Hitachi Vantara, and I said, "So tell me the secret to Google's data science success? You guys are marvelous, you're doing things that no one else was even contemplating, and what's your key to success?" And he giggles and laughs and he goes, "Design thinking." I go, "What the hell is that? Design thinking, I've never even heard of the stupid thing before." He goes, "I'd make a deal with you, Friday afternoon let's pop over to Stanford's B school and I'll teach you about design thinking." So I went with him on a Friday to the d.school, Design School over at Stanford and I was blown away, not just in how design thinking was used to ideate and bring and to explore. But I was blown away about how powerful that concept is when you marry it with data science. What is data science in its simplest sense? Data science is about identifying the variables and metrics that might be better predictors of performance. It's that might phrase that's the real key. And who are the people who have the best insights into what values or metrics or KPIs you might want to test? It ain't the data scientists, it's the subject matter experts on the business side. And when you use design thinking to bring this subject matter experts with the data scientists together, all kinds of magic stuff happens. It's unbelievable how well it works. And all of our projects leverage design thinking. Our whole value engineering process is built around marrying design thinking with data science, around this prioritization, around these concepts of, all ideas are worthy of consideration and all voices need to be heard. And the idea how you embrace ambiguity and diversity of perspectives to drive innovation, it's marvelous. But I feel like I'm a lone voice out in the wilderness, crying out, "Yeah, Tesla gets it, Google gets it, Apple gets it, Facebook gets it." But you know, most other organizations in the world, they don't think like that. They think design thinking is this Wufoo thing. Oh yeah, you're going to bring people together and sing Kumbaya. It's like, "No, I'm not singing Kumbaya. I'm picking their brains because they're going to help make their data science team much more effective and knowing what problems we're going to go after and how I'm going to measure success and progress. >> Maybe that's the next Dean for the next 10 years, the Dean of design thinking instead of data science, and who knew they're one and the same? Well, Bill, that's a super insightful, I mean, it's so, is validated and supported by the trends that we see all over the place, just in terms of democratization, right? Democratization of the tools, more people having access to data, more opinions, more perspective, more people that have the ability to manipulate the data and basically experiment, does drive better business outcomes. And it's so consistent. >> If I could add one thing, Jeff, I think that what's really powerful about design thinking is when I think about what's happening with artificial intelligence or AI, there's all these conversations about, "Oh, AI is going to wipe out all these jobs. Is going to take all these jobs away." And what we're actually finding is that if we think about machine learning, driven by AI and human empowerment, driven by design thinking, we're seeing the opportunity to exploit these economies of learning at the front lines where every customer engagement, every operational execution is an opportunity to gather not only more data, but to gather more learnings, to empower the humans at the front lines of the organization to constantly be seeking, to try different things, to explore and to learn from each of these engagements. I think it's, AI to me is incredibly powerful. And I think about it as a source of driving more learning, a continuous learning and continuously adapting an organization where it's not just the machines that are doing this, but it's the humans who've been empowered to do that. And my chapter nine in my new book, Jeff, is all about team empowerment, because nothing you do with AI is going to matter of squat if you don't have empowered teams who know how to take and leverage that continuous learning opportunity at the front lines of customer and operational engagement. >> Bill, I couldn't set a better, I think we'll leave it there. That's a great close, when is the next book coming out? >> So today I do my second to last final review. Then it goes back to the editor and he does a review and we start looking at formatting. So I think we're probably four to six weeks out. >> Okay, well, thank you so much, congratulations on all the success. I just love how the Dean is really the Dean now, teaching all over the world, sharing the knowledge and attacking some of these big problems. And like all great economics problems, often the answer is not economics at all. It's completely really twist the lens and don't think of it in that, all that construct. >> Exactly. >> All right, Bill. Thanks again and have a great week. >> Thanks, Jeff. >> All right. He's Bill Schmarzo, I'm Jeff Frick. You're watching theCUBE. Thanks for watching, we'll see you next time. (gentle music)

>>From the cube studios in Palo Alto in Boston covering IBM thing brought to you by IBM. >>Hi everybody. We're back and this is Dave Vellante and you're watching the cubes continuous coverage of the IBM think 2020 digital events experience Sriram these monotonous here he is the global managing director for government healthcare and life sciences three. Ron, thanks so much for coming on the cube. >>Great to be with you Dave. I wish we were Darren but it's, it's great to be here digitally indeed >>be good to be face to face and in San Francisco but this certainly will help our audience understand what's happening in these critical sectors. I mean you were at the heart of it. I mean these are three sectors and then there are sub sectors in there. Let's try to understand how you're communicating with your clients, what you've been doing in the near term and then I want to really try to understand, you know, what you see coming out of this, but please tell us what's been going on in your, in your world. >>You're right. I mean these sectors are keeping, keeping the engine running right now in terms of keeping society running, right? So if you look at the federal government, the state government, the local government, you look at providers of healthcare, you look at payers, we're making sure that their members are getting the, getting the advice and the service they need. You look at a life sciences companies or rapidly trying to find a cure for this, uh, for this virus. And then you look at education where, um, you know, the educational establishments are trying to work remotely and make sure that our children get the education they need. So kind of existential industries right front and center of this ninety-five, interestingly, they have 95% of IBM has, have continued to work from home and yet we are able to support the core operations of our clients. So if you look at some of the things that we've been doing over the last eight or nine weeks that we've been under this kind of lockdown, um, IBM, IBM is involved in the engine room. >>I would like to call it the engine room of many of these operations, right? Whether it just to keep a city running or a hospital running. Um, our systems, our software, our services teams are engaged in making sure that the core systems that allow those entities to function are actually operational, um, during these times. So we've had no blips. We've been able to support that. And that's a, that's a key part of it. Now, of course, there are extraordinary things we've done on top. For instance, you know, in the first two weeks after the crisis started, we used, um, a supercomputer with the department of energy that you must've heard about, uh, to narrow down over 8,000 compounds that could potentially be cures for the COBIT 19 virus and narrowed down to 80. That could be applicable, right? Um, so sharpening the time and allowing researchers not to focus on 80 compounds and stuff, 8,000 so that we can get a vaccine to market faster. >>And that's tremendous, right? I mean we've, we formed a, um, uh, you know, collaboration, uh, with, with 27 other, uh, partners, uh, that, who are all co innovating, uh, using modeling techniques, uh, to try and find a cure faster. The other end, um, you look at things like what we're doing with the state of New York, where we work for the government, uh, the duet to get 350,000 tablets with the right security software, with the right educational software so that students can continue to learn while, uh, you know, what they are, uh, when they're remote, but the right connectivity. So, um, extremes. And then of course as a backbone, you know, be using, we are starting to see real use of our AI tools, chat bots to stop it, that we have. Uh, we have allowed, uh, uh, customers to use for free. So they began answer that we can, we can consume the latest CDC advice, the latest advice from the governors and the state, and then, um, allow the technology to answer a lot of queries that are coming through, uh, with, with, uh, with citizens being worried about what, where they stand every single day. >>Yeah. So let's kind of break down some of the sectors that you follow. Um, let's start with, with government. I mean, certainly in the United States it's been all about the fiscal policy, the monetary policy, injecting cash into the system, liquidity, you know, supporting the credit markets. Certainly central banks around the world are facing, you know, similar, but somewhat different depending on their financial situations. Um, and so that's been the near term tactical focus and it actually seems to be working pretty well. Uh, you know, the stock market's any indicator, but going forward, I'm interested in your thoughts. You wrote a blog and you basically, it was a call to action to the government to really kind of reinvent its workforce, bringing in, uh, millennials. Um, and, and so my, my, my question is, how do you think the millennial workforce, you know, when we exit this thing, will embrace the government. What does the government have to do to attract millennials who want the latest and greatest technology? I mean, give us your thoughts on that. >>Well, it's an, it's a really interesting question. A couple of years ago I was talking about, uh, this is the time where governments have to have to really transform. They have to change. If you, if you go back in time compared governments to other industries, uh, governments have embraced technology, but it's been still kind of slow, incremental, right? Lots of systems of record, big massive systems that take 10 years, five years to implement. So we've implemented systems record. We've, we've started using data and analytics to kind of inform policymaking, but they tend to be sequential. And I think, uh, you know, coming back to the, the, the changing workforce, uh, what is it? By 2025, 75% of the workforce are going to be millennials, right? Um, and as they come into the workforce, I think they're going to demand that, uh, that we work in new ways in new, um, more integrated, more digitally savvy pace and uh, strange enough, I think this crisis is going to be a, is a proof point, right? >>Um, many governments are working remotely and yet they're functioning okay. Um, the, the, the world of, um, you know, providing policy seems to be working even if you are, if you are remote. So a lot of the naysayers who said we could not operate digit, operate digitally, um, now are starting to starting to get past that, uh, that bias if you like. And so I think as, as digital natives come into the for what we are going to see is this is a Stressless innovation of why do we do things the same way as we've done them for the last 20, 30 years. Um, granted we need to still have the, um, the, the division of policies, make sure that we are enforcing the policies of government. But at the same time, if you look at workflow, uh, this is the time where you can use automation, intelligent workflows, right? >>This is the time where we can use insights about what our citizens need so that services are tuned, a hyper-local are relevant to what the citizen is going through at that particular time. Uh, contextual and, um, are relevant to what, what that individual needs at that particular time. Uh, rather than us having to go to a portal and, uh, submit an application and submit relevant documents and then be told a few hours or a few minutes later then that you've got, you've got approval for something, right? So I think there's this period of restless innovation coming through that is from a citizen engagement perspective, but behind the scenes in terms of how budgeting works, how approvals work, how uh, uh, you know, the divisions between federal, state, local, how the handoffs between agencies work. All of that is going to be restlessly innovative. And, uh, this is the moment I think this is going to be a trigger point. We believe it's going to be a trigger point for that kind of a transformation? >>No, sure. I'm, I've talked to a number of, of CEOs in, in sort of hard hit industries, um, hospitality, you know, certainly, you know, the restaurant business, airlines and, and you know, they just basically have a dial down spending, um, and really just shift to only mission critical activities. Uh, and in your segments it's, it's mixed, right? I mean, obviously government, you use the engine room, uh, analogy before some of use the war room metaphor, but you think about healthcare, the frontline workers. So it's, it's, it's mixed what our CIO is telling you in, in the industries in which you're focused. >>Well, the CIO is right now. I mean, you're going to go through different phases, right? Phase one is just reactive. It's just coping with the, uh, with the situation today where you suddenly have 95%, a hundred percent of your workforce working remote, providing the ability to, it's providing the leadership, the ability to, to work remotely where possible. Um, and it take IBM for instance, you know, we've got 300,000 people around the world, but 95% of whom are working remotely. Um, but we've been, we've been preparing for moments like this where, uh, you know, we've got the tools, we've got the network bandwidth, we've got the security parameters. Uh, we have been modernizing our applications. Um, so you've been going to a hybrid cloud kind of architecture, but you're able to scale up and scale down, stand up additional capacity when you need it. So I think a lot of the CEOs that we talk to are, uh, you know, phase one was all about how do I keep everything running? >>Phase two is how do I prepare for the new norm where I think more collaborative tools are going to come into, into the work environment. Um, CEO's are going to be much more involved in how do I get design in the center of everything that we do no matter what kind of industry. Alright. So, um, it's, it's going gonna be an interesting change as to the role of the CIO going forward. Dave and I think, uh, again, it's a catalyst to saying why do we have to do things the same way we've been doing? Why do we need so many people in an office building doing things in traditional ways? And why can't we use these digital techniques as the new norm? >>Yeah, there are a lot of learnings going on and I think huge opportunities to, to, to, to save money going forward because we've had to do that in the near term. But, but more importantly, it's like how are we going to invest in the future? And that's, that's something that I think a lot of people are beginning now to think about. They haven't had much time to do anything other than think tactically. But now we're at the point where, okay, we're maybe starting to come out of this a little bit, trying to envision how we come back. And organizations I think are beginning to think about, okay, what is our mid to longer term strategy? It's, we're not just going to go back to 2019. So what do we do going forward? So we're starting to spend more cycles and more energy, you know, on that topic. What do you see? >>Yeah, I mean, take every segment of my, uh, my sector, right? Take the education industry, will you, uh, will you spend 60, $70,000 a year to send a child to university, um, when a lot of the learning is available digitally and when, when we've seen that they can learn as much and probably more, uh, you know, more agile manner and follow their interests. So I think the whole education industry is going to leverage digital in a big way. And I think you're going to see partnerships form, you can see more, uh, you're going to see more choice, uh, for the student and for the parents, uh, in the education industry. And so that industry, which has been kind of falling the same type of pattern, uh, you know, for a hundred years, it's suddenly going to reinvent itself. Take the healthcare industry. Um, you know, it's interesting, a lot of providers are following, uh, following staff because elective, uh, elective treatment as really, you know, uh, fallen tremendously. >>Right? On the one hand you have huge demand for covert 19 related, uh, treatment on the other hand, electives have come down. So cost is a big issue. So I, I believe we're going to see M and a activity, uh, in that sector. And as you see that what's going to happen is people are gonna, uh, restlessly reinvent. So w you know, I think telemedicine is going to, is not going to become a reality. I think, um, if you look at the payer space and if you look at the insurance providers, they're all going to be in the market saying, Harbor, how do I capture more members and retain them and how do I give them more choice? Um, and how do I keep them safe? It's interesting, I was speaking to a colleague in Japan, uh, yesterday and he was saying to me in the automotive industry that, um, I was arguing that, you know, you will see a huge downfall. >>Uh, but his argument back was people are actually so afraid of taking public transport that, uh, they're expecting to see a spike in personal transportation. Right? So I think from a government perspective, the kind of policy implications, um, you know, whether there would be economic stimulus related in the short term, governments are going to introduce inefficiencies to get the economy back to where it needs to be. But over a long term I think we're back to these efficiencies. We are going to look at supply chain, there's going to be a postmortem on how do we get where we got to now. And um, so I think in terms of citizen engagement, in terms of supply chain, in terms of back office operations, in terms of how agencies coordinate, um, do stockpiling command and control, all of that is going to change, right? And it's an exciting time in a way to be at the forefront of these industries shaping, shaping the future. >>I want to ask your thoughts on, on education and excuse me, drill into that a little bit. I've actually got pretty personal visibility in sort of let's, let's break it down. Um, you know, secondary universities, uh, nine through 12 and K through six and then you're seeing some definite differences. Uh, I think actually the universities are pretty well set up. They've been doing online courses for quite some time. They've, they've started, you know, revenue streams in that regard and, and so their technology is pretty good and their processes are pretty good at the other end of the spectrum, sort of the K through six, you know, there's a lot of homeschooling going on and, and parents are at home, they're adjusting pretty well. Whether it's young kids with manipulatives or basic math and vocabulary skills, they're able to support that and you know, adjust their work lives accordingly. >>I find in the, in the high school it's, it's really different. I mean it's new to these folks. I had an interesting conversation with my son last night and he was explaining to me, he spends literally hours a day just trying to figure out what he's got to do because every process is different from every teacher. And so that's that sort of fat middle, if you will, which is a critical time, especially for juniors in high school and so forth where that is so new. And I wonder what you're seeing and maybe those three sectors, is that sort of consistent with what you see and, and what do you see coming out of this? >>I think it's, it's broadly consistent and I have personally experienced, I have one university grade, uh, university senior and I have a high school senior and I see pretty much the same pattern no matter which part of the world they're in. Right? I, I do believe that, um, you know, this notion of choice for students and how they learn and making curriculum customized to get the best out of students is the new reality. How fast we will get there. How do you get there? It's not a linear line. I think what is going to happen is you're going to, you're going to see partnerships between, uh, content providers. You're going to see partnerships between platform providers and you're going to see these educational institutions, uh, less restless. The reinvent to say, okay, this particular student learns in this way and this is, this is how I shape a personalized curriculum, but still achieving a minimum outcome. Right? I think that's going to come, but it's going to take a few years to get there. >>I think it was a really interesting observations. I mean, many children that I observed today are sort of autodidactic and if you give them the tooling to actually set their own learning curriculum, they'll, they'll absorb that and obviously the technology has gotta be there to support it. So it's sort of hitting the escape key. Let's sort of end on that. I mean, in terms of just IBM, how you're positioning in the industries that you're focused on to help people take this new technology journey. As they said, we're not going back to the last decade. It's a whole new world that we're going to going to come out of this post. Coven, how do you see IBM has positioned their Sri round? >>Dave, I think I'd be positioned brilliantly. Um, as you know, we've, Arvind Christianized is our new CEO and, uh, he, he recently talked about this on CNBC. So if you look at the core platforms that we've been building, right? Um, so CA occupies an industry, whether it's, whether it be government, healthcare, life sciences or education are going to look for speed. They're going to look for agility, they're going to look to change processes quickly so they can, they can react to situations like this in the future in a much more agile way, right? In order to do that, their it systems, their applications, their infrastructure needs to scale up and down needs to be, uh, you need to be able to configure things in a way where you can change parameters. You can change policies without having to read a long time, right? And so if you think about things like HyperCloud our investment in, uh, in, in red hat, uh, our, uh, our, uh, position on data and open technologies and, um, you know, our policies around making sure that, that our client's data and insights are their insights and we don't, we don't want to taste that. >>On of those things. Our investments in blockchain are deep, deep, uh, incumbency in services. But there'd our technology services, our consulting services, our deep industry knowledge, allowing all of these technologies to be used at to solve these problems. Um, I think we are really well positioned and, uh, you know, a great example is the New York example, right? So, uh, getting 350,000 students to work in a completely new way in a matter of two weeks. It's not something that every single company can do. It's not just a matter of providing the tech, the tool itself, it's the content, it's the consumption, it's the design must experience. And that's where a company like IBM can bring everything together. And then you have the massive issues of government, like social reform, like mental health, like making sure the stimulus money is going to the people who need it the most, um, in, in the most useful way. And that's where I work between industries, between government and banks and other industries really comes to, comes to fruition. So I think we have the technology but the services depth. And I think we've got the relevance of the industry to make a difference. And I'm excited about the future. >>Well, it's interesting that you mentioned, you know, the basically one of my takeaways is that you've got to be agile. You've gotta be flexible. You, you've been in the consulting business for most of your career and in the early part of your career. And even up until, you know, maybe recently we were automating processes that we knew well, but today the processes are, we so much is unknown. And so you've got to move fast. You've got to be agile, you've got to experiment, uh, and apply that sort of, you know, test, experiment, methodology and iterate and have that continuous improvement. That's a different world than what we've known. Obviously. You know, as I say, you've seen this over the decades. Uh, your final thoughts on, uh, on the future. >>Well, my final thoughts are, um, yeah, you're exactly right. I mean, if I take a simple example, right, that, that, uh, controls how quickly the commerce works. Think about simple things like bill of lading. Uh, the government has to issue a federal government has to prove that a state government has to prove it and local government has to prove it. Why? That's the way we've been doing it for a long time. Right? There are control points, but to your point, imagine if you can shorten that from a seven day cycle to a seven second cycle. The impact on commerce, the impact on GDP, and this is one simple process. This is the time for us to re to, to, to break it all apart and say why not do something differently? And the technology is right. The CA, the AI is getting more and more and more mature and you've got interesting things like quantum to look forward to. So I think the timing is right for, for reinventing, uh, the core of this industry. >>Yeah, I think they really are. I mean, it's difficult as this crisis has been a lot of opportunities going to present coming out of a tree room. Thanks so much for coming on the cube and making this happen. Really appreciate your time. It's great to be here. Thank you for having me. Dave, you're very welcome and thank you everybody for watching. This is Dave Volante for the Cuban or continuous coverage of the IBM think 2020 digital event experience. Keep it right there and we right back right after this short break.

(upbeat music) >> Announcer: It's theCUBE covering the virtual Vertica Big Data Conference 2020 brought to you by Vertica. >> Welcome back to the Vertica Virtual Big Data Conference, BDC 2020. You know, it was supposed to be a physical event in Boston at the Encore. Vertica pivoted to a digital event, and we're pleased that The Cube could participate because we've participated in every BDC since the inception. Rich Gaston this year is the global solutions architect for security risk and governance at Micro Focus. Rich, thanks for coming on, good to see you. >> Hey, thank you very much for having me. >> So you got a chewy title, man. You got a lot of stuff, a lot of hairy things in there. But maybe you can talk about your role as an architect in those spaces. >> Sure, absolutely. We handle a lot of different requests from the global 2000 type of organization that will try to move various business processes, various application systems, databases, into new realms. Whether they're looking at opening up new business opportunities, whether they're looking at sharing data with partners securely, they might be migrating it to cloud applications, and doing migration into a Hybrid IT architecture. So we will take those large organizations and their existing installed base of technical platforms and data, users, and try to chart a course to the future, using Micro Focus technologies, but also partnering with other third parties out there in the ecosystem. So we have large, solid relationships with the big cloud vendors, with also a lot of the big database spenders. Vertica's our in-house solution for big data and analytics, and we are one of the first integrated data security solutions with Vertica. We've had great success out in the customer base with Vertica as organizations have tried to add another layer of security around their data. So what we will try to emphasize is an enterprise wide data security approach, where you're taking a look at data as it flows throughout the enterprise from its inception, where it's created, where it's ingested, all the way through the utilization of that data. And then to the other uses where we might be doing shared analytics with third parties. How do we do that in a secure way that maintains regulatory compliance, and that also keeps our company safe against data breach. >> A lot has changed since the early days of big data, certainly since the inception of Vertica. You know, it used to be big data, everyone was rushing to figure it out. You had a lot of skunkworks going on, and it was just like, figure out data. And then as organizations began to figure it out, they realized, wow, who's governing this stuff? A lot of shadow IT was going on, and then the CIO was called to sort of reign that back in. As well, you know, with all kinds of whatever, fake news, the hacking of elections, and so forth, the sense of heightened security has gone up dramatically. So I wonder if you can talk about the changes that have occurred in the last several years, and how you guys are responding. >> You know, it's a great question, and it's been an amazing journey because I was walking down the street here in my hometown of San Francisco at Christmastime years ago and I got a call from my bank, and they said, we want to inform you your card has been breached by Target, a hack at Target Corporation and they got your card, and they also got your pin. And so you're going to need to get a new card, we're going to cancel this. Do you need some cash? I said, yeah, it's Christmastime so I need to do some shopping. And so they worked with me to make sure that I could get that cash, and then get the new card and the new pin. And being a professional in the inside of the industry, I really questioned, how did they get the pin? Tell me more about this. And they said, well, we don't know the details, but you know, I'm sure you'll find out. And in fact, we did find out a lot about that breach and what it did to Target. The impact that $250 million immediate impact, CIO gone, CEO gone. This was a big one in the industry, and it really woke a lot of people up to the different types of threats on the data that we're facing with our largest organizations. Not just financial data; medical data, personal data of all kinds. Flash forward to the Cambridge Analytica scandal that occurred where Facebook is handing off data, they're making a partnership agreement --think they can trust, and then that is misused. And who's going to end up paying the cost of that? Well, it's going to be Facebook at a tune of about five billion on that, plus some other finds that'll come along, and other costs that they're facing. So what we've seen over the course of the past several years has been an evolution from data breach making the headlines, and how do my customers come to us and say, help us neutralize the threat of this breach. Help us mitigate this risk, and manage this risk. What do we need to be doing, what are the best practices in the industry? Clearly what we're doing on the perimeter security, the application security and the platform security is not enough. We continue to have breaches, and we are the experts at that answer. The follow on fascinating piece has been the regulators jumping in now. First in Europe, but now we see California enacting a law just this year. They came into a place that is very stringent, and has a lot of deep protections that are really far-reaching around personal data of consumers. Look at jurisdictions like Australia, where fiduciary responsibility now goes to the Board of Directors. That's getting attention. For a regulated entity in Australia, if you're on the Board of Directors, you better have a plan for data security. And if there is a breach, you need to follow protocols, or you personally will be liable. And that is a sea change that we're seeing out in the industry. So we're getting a lot of attention on both, how do we neutralize the risk of breach, but also how can we use software tools to maintain and support our regulatory compliance efforts as we work with, say, the largest money center bank out of New York. I've watched their audit year after year, and it's gotten more and more stringent, more and more specific, tell me more about this aspect of data security, tell me more about encryption, tell me more about money management. The auditors are getting better. And we're supporting our customers in that journey to provide better security for the data, to provide a better operational environment for them to be able to roll new services out with confidence that they're not going to get breached. With that confidence, they're not going to have a regulatory compliance fine or a nightmare in the press. And these are the major drivers that help us with Vertica sell together into large organizations to say, let's add some defense in depth to your data. And that's really a key concept in the security field, this concept of defense in depth. We apply that to the data itself by changing the actual data element of Rich Gaston, I will change that name into Ciphertext, and that then yields a whole bunch of benefits throughout the organization as we deal with the lifecycle of that data. >> Okay, so a couple things I want to mention there. So first of all, totally board level topic, every board of directors should really have cyber and security as part of its agenda, and it does for the reasons that you mentioned. The other is, GDPR got it all started. I guess it was May 2018 that the penalties went into effect, and that just created a whole Domino effect. You mentioned California enacting its own laws, which, you know, in some cases are even more stringent. And you're seeing this all over the world. So I think one of the questions I have is, how do you approach all this variability? It seems to me, you can't just take a narrow approach. You have to have an end to end perspective on governance and risk and security, and the like. So are you able to do that? And if so, how so? >> Absolutely, I think one of the key areas in big data in particular, has been the concern that we have a schema, we have database tables, we have CALMS, and we have data, but we're not exactly sure what's in there. We have application developers that have been given sandbox space in our clusters, and what are they putting in there? So can we discover that data? We have those tools within Micro Focus to discover sensitive data within in your data stores, but we can also protect that data, and then we'll track it. And what we really find is that when you protect, let's say, five billion rows of a customer database, we can now know what is being done with that data on a very fine grain and granular basis, to say that this business process has a justified need to see the data in the clear, we're going to give them that authorization, they can decrypt the data. Secure data, my product, knows about that and tracks that, and can report on that and say at this date and time, Rich Gaston did the following thing to be able to pull data in the clear. And that could be then used to support the regulatory compliance responses and then audit to say, who really has access to this, and what really is that data? Then in GDPR, we're getting down into much more fine grained decisions around who can get access to the data, and who cannot. And organizations are scrambling. One of the funny conversations that I had a couple years ago as GDPR came into place was, it seemed a couple of customers were taking these sort of brute force approach of, we're going to move our analytics and all of our data to Europe, to European data centers because we believe that if we do this in the U.S., we're going to violate their law. But if we do it all in Europe, we'll be okay. And that simply was a short-term way of thinking about it. You really can't be moving your data around the globe to try to satisfy a particular jurisdiction. You have to apply the controls and the policies and put the software layers in place to make sure that anywhere that someone wants to get that data, that we have the ability to look at that transaction and say it is or is not authorized, and that we have a rock solid way of approaching that for audit and for compliance and risk management. And once you do that, then you really open up the organization to go back and use those tools the way they were meant to be used. We can use Vertica for AI, we can use Vertica for machine learning, and for all kinds of really cool use cases that are being done with IOT, with other kinds of cases that we're seeing that require data being managed at scale, but with security. And that's the challenge, I think, in the current era, is how do we do this in an elegant way? How do we do it in a way that's future proof when CCPA comes in? How can I lay this on as another layer of audit responsibility and control around my data so that I can satisfy those regulators as well as the folks over in Europe and Singapore and China and Turkey and Australia. It goes on and on. Each jurisdiction out there is now requiring audit. And like I mentioned, the audits are getting tougher. And if you read the news, the GDPR example I think is classic. They told us in 2016, it's coming. They told us in 2018, it's here. They're telling us in 2020, we're serious about this, and here's the finds, and you better be aware that we're coming to audit you. And when we audit you, we're going to be asking some tough questions. If you can't answer those in a timely manner, then you're going to be facing some serious consequences, and I think that's what's getting attention. >> Yeah, so the whole big data thing started with Hadoop, and Hadoop is open, it's distributed, and it just created a real governance challenge. I want to talk about your solutions in this space. Can you tell us more about Micro Focus voltage? I want to understand what it is, and then get into sort of how it works, and then I really want to understand how it's applied to Vertica. >> Yeah, absolutely, that's a great question. First of all, we were the originators of format preserving encryption, we developed some of the core basic research out of Stanford University that then became the company of Voltage; that build-a-brand name that we apply even though we're part of Micro Focus. So the lineage still goes back to Dr. Benet down at Stanford, one of my buddies there, and he's still at it doing amazing work in cryptography and keeping moving the industry forward, and the science forward of cryptography. It's a very deep science, and we all want to have it peer-reviewed, we all want to be attacked, we all want it to be proved secure, that we're not selling something to a major money center bank that is potentially risky because it's obscure and we're private. So we have an open standard. For six years, we worked with the Department of Commerce to get our standard approved by NIST; The National Institute of Science and Technology. They initially said, well, AES256 is going to be fine. And we said, well, it's fine for certain use cases, but for your database, you don't want to change your schema, you don't want to have this increase in storage costs. What we want is format preserving encryption. And what that does is turns my name, Rich, into a four-letter ciphertext. It can be reversed. The mathematics of that are fascinating, and really deep and amazing. But we really make that very simple for the end customer because we produce APIs. So these application programming interfaces can be accessed by applications in C or Java, C sharp, other languages. But they can also be accessed in Microservice Manor via rest and web service APIs. And that's the core of our technical platform. We have an appliance-based approach, so we take a secure data appliance, we'll put it on Prim, we'll make 50 of them if you're a big company like Verizon and you need to have these co-located around the globe, no problem; we can scale to the largest enterprise needs. But our typical customer will install several appliances and get going with a couple of environments like QA and Prod to be able to start getting encryption going inside their organization. Once the appliances are set up and installed, it takes just a couple of days of work for a typical technical staff to get done. Then you're up and running to be able to plug in the clients. Now what are the clients? Vertica's a huge one. Vertica's one of our most powerful client endpoints because you're able to now take that API, put it inside Vertica, it's all open on the internet. We can go and look at Vertica.com/secure data. You get all of our documentation on it. You understand how to use it very quickly. The APIs are super simple; they require three parameter inputs. It's a really basic approach to being able to protect and access data. And then it gets very deep from there because you have data like credit card numbers. Very different from a street address and we want to take a different approach to that. We have data like birthdate, and we want to be able to do analytics on dates. We have deep approaches on managing analytics on protected data like Date without having to put it in the clear. So we've maintained a lead in the industry in terms of being an innovator of the FF1 standard, what we call FF1 is format preserving encryption. We license that to others in the industry, per our NIST agreement. So we're the owner, we're the operator of it, and others use our technology. And we're the original founders of that, and so we continue to sort of lead the industry by adding additional capabilities on top of FF1 that really differentiate us from our competitors. Then you look at our API presence. We can definitely run as a dup, but we also run in open systems. We run on main frame, we run on mobile. So anywhere in the enterprise or one in the cloud, anywhere you want to be able to put secure data, and be able to access the protect data, we're going to be there and be able to support you there. >> Okay so, let's say I've talked to a lot of customers this week, and let's say I'm running in Eon mode. And I got some workload running in AWS, I've got some on Prim. I'm going to take an appliance or multiple appliances, I'm going to put it on Prim, but that will also secure my cloud workloads as part of a sort of shared responsibility model, for example? Or how does that work? >> No, that's absolutely correct. We're really flexible that we can run on Prim or in the cloud as far as our crypto engine, the key management is really hard stuff. Cryptography is really hard stuff, and we take care of all that, so we've all baked that in, and we can run that for you as a service either in the cloud or on Prim on your small Vms. So really the lightweight footprint for me running my infrastructure. When I look at the organization like you just described, it's a classic example of where we fit because we will be able to protect that data. Let's say you're ingesting it from a third party, or from an operational system, you have a website that collects customer data. Someone has now registered as a new customer, and they're going to do E-commerce with you. We'll take that data, and we'll protect it right at the point of capture. And we can now flow that through the organization and decrypt it at will on any platform that you have that you need us to be able to operate on. So let's say you wanted to pick that customer data from the operational transaction system, let's throw it into Eon, let's throw it into the cloud, let's do analytics there on that data, and we may need some decryption. We can place secure data wherever you want to be able to service that use case. In most cases, what you're doing is a simple, tiny little atomic efetch across a protected tunnel, your typical TLS pipe tunnel. And once that key is then cashed within our client, we maintain all that technology for you. You don't have to know about key management or dashing. We're good at that; that's our job. And then you'll be able to make those API calls to access or protect the data, and apply the authorization authentication controls that you need to be able to service your security requirements. So you might have third parties having access to your Vertica clusters. That is a special need, and we can have that ability to say employees can get X, and the third party can get Y, and that's a really interesting use case we're seeing for shared analytics in the internet now. >> Yeah for sure, so you can set the policy how we want. You know, I have to ask you, in a perfect world, I would encrypt everything. But part of the reason why people don't is because of performance concerns. Can you talk about, and you touched upon it I think recently with your sort of atomic access, but can you talk about, and I know it's Vertica, it's Ferrari, etc, but anything that slows it down, I'm going to be a concern. Are customers concerned about that? What are the performance implications of running encryption on Vertica? >> Great question there as well, and what we see is that we want to be able to apply scale where it's needed. And so if you look at ingest platforms that we find, Vertica is commonly connected up to something like Kafka. Maybe streamsets, maybe NiFi, there are a variety of different technologies that can route that data, pipe that data into Vertica at scale. Secured data is architected to go along with that architecture at the node or at the executor or at the lowest level operator level. And what I mean by that is that we don't have a bottleneck that everything has to go through one process or one box or one channel to be able to operate. We don't put an interceptor in between your data and coming and going. That's not our approach because those approaches are fragile and they're slow. So we typically want to focus on integrating our APIs natively within those pipeline processes that come into Vertica within the Vertica ingestion process itself, you can simply apply our protection when you do the copy command in Vertica. So really basic simple use case that everybody is typically familiar with in Vertica land; be able to copy the data and put it into Vertica, and you simply say protect as part of the data. So my first name is coming in as part of this ingestion. I'll simply put the protect keyword in the Syntax right in SQL; it's nothing other than just an extension SQL. Very very simple, the developer, easy to read, easy to write. And then you're going to provide the parameters that you need to say, oh the name is protected with this kind of a format. To differentiate it between a credit card number and an alphanumeric stream, for example. So once you do that, you then have the ability to decrypt. Now, on decrypt, let's look at a couple different use cases. First within Vertica, we might be doing select statements within Vertica, we might be doing all kinds of jobs within Vertica that just operate at the SQL layer. Again, just insert the word "access" into the Vertica select string and provide us with the data that you want to access, that's our word for decryption, that's our lingo. And we will then, at the Vertica level, harness the power of its CPU, its RAM, its horsepower at the node to be able to operate on that operator, the decryption request, if you will. So that gives us the speed and the ability to scale out. So if you start with two nodes of Vertica, we're going to operate at X number of hundreds of thousands of transactions a second, depending on what you're doing. Long strings are a little bit more intensive in terms of performance, but short strings like social security number are our sweet spot. So we operate very very high speed on that, and you won't notice the overhead with Vertica, perse, at the node level. When you scale Vertica up and you have 50 nodes, and you have large clusters of Vertica resources, then we scale with you. And we're not a bottleneck and at any particular point. Everybody's operating independently, but they're all copies of each other, all doing the same operation. Fetch a key, do the work, go to sleep. >> Yeah, you know, I think this is, a lot of the customers have said to us this week that one of the reasons why they like Vertica is it's very mature, it's been around, it's got a lot of functionality, and of course, you know, look, security, I understand is it's kind of table sticks, but it's also can be a differentiator. You know, big enterprises that you sell to, they're asking for security assessments, SOC 2 reports, penetration testing, and I think I'm hearing, with the partnership here, you're sort of passing those with flying colors. Are you able to make security a differentiator, or is it just sort of everybody's kind of got to have good security? What are your thoughts on that? >> Well, there's good security, and then there's great security. And what I found with one of my money center bank customers here in San Francisco was based here, was the concern around the insider access, when they had a large data store. And the concern that a DBA, a database administrator who has privilege to everything, could potentially exfil data out of the organization, and in one fell swoop, create havoc for them because of the amount of data that was present in that data store, and the sensitivity of that data in the data store. So when you put voltage encryption on top of Vertica, what you're doing now is that you're putting a layer in place that would prevent that kind of a breach. So you're looking at insider threats, you're looking at external threats, you're looking at also being able to pass your audit with flying colors. The audits are getting tougher. And when they say, tell me about your encryption, tell me about your authentication scheme, show me the access control list that says that this person can or cannot get access to something. They're asking tougher questions. That's where secure data can come in and give you that quick answer of it's encrypted at rest. It's encrypted and protected while it's in use, and we can show you exactly who's had access to that data because it's tracked via a different layer, a different appliance. And I would even draw the analogy, many of our customers use a device called a hardware security module, an HSM. Now, these are fairly expensive devices that are invented for military applications and adopted by banks. And now they're really spreading out, and people say, do I need an HSM? Well, with secure data, we certainly protect your crypto very very well. We have very very solid engineering. I'll stand on that any day of the week, but your auditor is going to want to ask a checkbox question. Do you have HSM? Yes or no. Because the auditor understands, it's another layer of protection. And it provides me another tamper evident layer of protection around your key management and your crypto. And we, as professionals in the industry, nod and say, that is worth it. That's an expensive option that you're going to add on, but your auditor's going to want it. If you're in financial services, you're dealing with PCI data, you're going to enjoy the checkbox that says, yes, I have HSMs and not get into some arcane conversation around, well no, but it's good enough. That's kind of the argument then conversation we get into when folks want to say, Vertica has great security, Vertica's fantastic on security. Why would I want secure data as well? It's another layer of protection, and it's defense in depth for you data. When you believe in that, when you take security really seriously, and you're really paranoid, like a person like myself, then you're going to invest in those kinds of solutions that get you best in-class results. >> So I'm hearing a data-centric approach to security. Security experts will tell you, you got to layer it. I often say, we live in a new world. The green used to just build a moat around the queen, but the queen, she's leaving her castle in this world of distributed data. Rich, incredibly knowlegable guest, and really appreciate you being on the front lines and sharing with us your knowledge about this important topic. So thanks for coming on theCUBE. >> Hey, thank you very much. >> You're welcome, and thanks for watching everybody. This is Dave Vellante for theCUBE, we're covering wall-to-wall coverage of the Virtual Vertica BDC, Big Data Conference. Remotely, digitally, thanks for watching. Keep it right there. We'll be right back right after this short break. 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>>Lai from Orlando, Florida. It's the cube covering Microsoft ignite brought to you by Cohesity. >>Good afternoon, cube viewers. We are here at Microsoft ignite at the orange County convention center. I'm your host, Rebecca Knight. Along with my cohost Stu Miniman. We're joined by Edward Thompson. He is the product manager at get hub. Thank you so much for coming on the queue. So the get hub acquisition closed this time last year, uh, for our viewers who are maybe unfamiliar with get hub, explain what get hub is and then also tell us a little bit how it's going since the, >>yeah, I'd be happy to. So yeah, get hub is like the home for software development. If you're a, if you're a software developer, uh, you know, get hub rehost, you know, most of the open source repositories in the world. Um, you know, just to give you some stats. So at this time, last year, about the time the acquisition happened, um, we announced ad get hub universe, which is our annual developer conference, uh, that we had 30 million developers on GitHub and a hundred million repositories. So that's, that's a huge number of developers. I haven't seen the latest numbers. We'll announce the newest, uh, at get hub university this year, which is coming up next week. Uh, but the last number I saw was 40 million developers. So that's a growth of, you know, 10 million developers in just a year. Unbelievable. And that, that also means the 25% of our developers on get hub have joined within the last year. So that's just absolutely incredible. Um, and so yeah, I get hope. Is, is, is that, is that place for development? >>Yeah, it's really interesting when I look at some acquisitions that Microsoft has made back in 2016, they spent $26 billion for LinkedIn, which is most people's resume. And if you look last year it was seven and a half billion dollars for my friends in the software world. Get hub is their resume. That's right. Oh, when you talk about how you do things online, so you've got an interesting perspective on this because you've worked for Microsoft and get hub a couple of times. So give us a little bit about, you know, the relationship when you joined Microsoft 10 years ago, you know, open source developers, developers, developers weren't exactly on everyone's lips. So it gives a little bit of viewpoint through the various incarnations. >>So as you said, I joined Microsoft about 10 years ago. I came in through a little acquisition. Uh, we were just a very small software company, but we were building enterprise cross platform developer tools and we were about five engineers. And when you're building for, you know, Mac OS, Linux, Sonos, all these different platforms you use with so many people with so few rather, so few developers, you really need to take as much off the shelf as possible. You can't build all that yourself, you know. So if, if you needed a logging library, we would just go and use some open source products. We're not going to spend our time working on that when we could be building customer value in step. So when Microsoft acquired that company, they looked at, you know, they did their due diligence, they looked at the source code and they saw all this open source and they, I mean it was almost a deal breaker. >>They really lost their mind. Um, they were not geared up to deal with open source, to use open source, certainly not to contribute to open source. Uh, and so that's the Microsoft that I first saw. And, and to get from there to here is, is incredible. You know, over time. Um, we worked closely with some open source tools. We worked closely with get hub at Microsoft and that was really one of the early sort of unions between Microsoft and get hub was starting to work together on, on some open source software. And so we kind of started to know each other. We started to understand each other's companies and each other's cultures. And we started to, I don't know, I dare say like each other. Like I still count some of those early get hub employees that I met, uh, as some of my closest friends. Uh, and so at some point, uh, they became such close friends that I went to go work with them and get hub and then of course the Microsoft acquisition and so on. But I really think that that, you know, the, the transformation in Microsoft between, uh, the 10 years ago, Microsoft that really didn't get open source and today is, is just incredible. >>Well, let me just sit in that, in that culture and maybe culture clash a little bit the first time around because Microsoft developers have their own culture and their own uniform and their own way of interacting with each other. The, the, the hours that they work, which is very different from Microsoft, which is a pretty middle-aged Volvo driving kind of organization. So how, how does that work and, and what is, what has it been like the second time around the Microsoft as a middle aged Volvo driver? I think you can, you can >>wear a hoodie in and drive a Volvo. Um, no, I think it's been, I think it's been really great. The interesting thing about Microsoft is that it's not, you know, with so many people, it's not just like a homogenous big company. Um, we do have, you know, the developer tools division is a little bit different than offices, a little bit different than windows. And so they all have their own sort of unique cultures and, and now get hub slots in as its own unique culture. And we can, you know, we can talk to each other and we can understand each other, but we don't necessarily have to be all the same, you know, we can get hub team does kind of work some, some of us do work kind of weird hours. And, and I think that somehow that that works, especially with, you know, new tools coming to, um, coming to the marketplace, uh, you know, chat applications, we can be a lot less synchronous. We can be a lot more online and leave a message for each other. You know, we get out, we use get hub issues and pull requests to collaborate on almost everything, whether it's legal, uh, or, you know, our, our PR department. And it's not just developers. So we're trying to take these, these tools and, and sort of apply them to allow us to have the culture that we want at get hub. And I think Microsoft's doing the same thing as well. >>So speaking of new tools and you're, you're speaking here at ignite, you're about to announce the new repository with lots of new capabilities, enabling users to deploy at to any cloud. So tell us a little bit about, about the, this new tool. >>Yeah, so, uh, we announced, we call it get hub actions. We announced it last year at, at get hub universe. Our, uh, again, our, our annual developer conference. And our goal with GitHub actions was to allow people to take, you know, we've got 100 million repositories on get hub. We wanted our users to, to take those repositories and automate common tasks. Let me, let me give you a concrete example. Um, a lot of times somebody will open an issue on a, on a good hub repository, you know, uh, Hey, this doesn't work. I've got a bug report, you know, and they'll fill out an issue. And often either they didn't understand things or, um, the issue resolved itself, you know, who knows. We call that, uh, an issue that goes stale. And so you can build a workflow around that repository that will look for these stale issues and it will, uh, you know, just close them automatically. >>That gets rid of the mental tacks for somebody who, for a, for a developer who owns this repository to allow this, you know, this workload to just do it automatically. And so that's an example of a, a get hub actions workflow. Um, some people, uh, don't like swearing in their repository and you know, so if somebody were to open a bug report, you know, they might be angry. And so you could actually have a get hub workflow that looks for certain words and then replies and says, Hey, that's, here's our code of conduct. That's not the way we roll here. And actually a lot of people find that that feedback coming from a robot, uh, is a lot easier to take than a feedback coming from a human cause. They might want to meet with a person, can't argue with a robot. Well, not successfully. >>I think I have argued with the chat bot in my day. But anyway, >>yeah. So that's what we did a year ago and we opened it up into the beta program and we really quickly got feedback that, that people liked it and people were doing some really innovative things. But the one thing that people really wanted to automate was their bills. They wanted it to be able to build their code and deploy it. And we were just not set up for that. We, we, we didn't build, get hub actions as that platform in 2018 so we kind of had to pause our beta program. You know, I, they, they, they say that no, uh, no good plan survives first contact with the customer. So we had to, we had to hit pause on that. Uh, and we retooled. Um, we, we just sort of, I don't know, iterated on it, I guess. Uh, and we basically built a new platform that supported all of that repository automation capability that we had planned for in the first place. But also allowed for continuous integration build and deployments. So, um, we brought Macko S we brought Linux and windows runners, uh, that we host, uh, in our cloud, um, that people can use to build their software and then deploy it. And again, yeah, we want to be absolutely a tool agnostic. So any, any operating system, any, uh, language and cloud agnostic, we want to let anybody deploy anywhere, whether it's to a public cloud or on premises. >>Yeah. Uh, so, and with this, the second year we've done our program at this show and we really feel it's gone through a transformation. You know, this is a multi decade in a windows office. Uh, the business applications, uh, you know, cloud seeped in, developers are all over the place here. The day two keynote was all about app dev. Um, I'd love to get a little compare and contrast as to, you know, what you see here at Microsoft ignite versus, and I guess what I would call a pure dev show next week. Get hub universe happening in San Francisco. >>It's true. Get up universe is pretty much a pure dev show. Um, we, we have fewer booths, we have smaller booths. Uh, but, uh, and, and honestly, we have fewer sort of, um, I don't know, enterprise sorta. It, it pro crowd is what we used to call them. Um, but we do of course have a lot of dev ops. So, you know, we get up university has a lot of developers, but, uh, we're seeing a lot of dev ops, so there's a lot of meeting in the middle because, you know, I started out my career as assistant man actually. So I remember just, you know, doing everything manually. Um, but that's not the way we do things anymore. We automate all of our, uh, automate, uh, deployments. We automate all of our builds. You know, I don't want to sit there and type something into a console cause I'm going to get it wrong. Um, you know, I've accidentally deleted config files on production servers and that's, that's no good. So I think that they're, uh, get up universe is very different. A to ignite, it's much smaller, it's more intimate, but at the same time, there's a lot of, uh, overlap, especially around dev ops. >>Yeah. Uh, Satya Nadella yesterday in the keynote talked about the citizen developer as a big push for Microsoft. He said 61% of job openings for developers are outside the tech sector. Um, w what do you see in that space? Uh, the different developer roles these days? >>Uh, I think it's, it's absolutely fascinating. When I, uh, when I started my career, you know, you were, you were a developer and you, and you wrote code probably at a development company. Um, but now like everybody is automating tools, everybody's adopting machine learning. Um, when I look around at some of my friends in finance, uh, it's not about, it's not about anything but tech anymore. That's th they're, they're putting technology into absolutely everything that they do to succeed. Uh, and I think that, I think that it's amazing. Um, uh, like I said earlier, uh, 25% of developers on get hub have joined within the last year. So it's clear that it's just exploding. Um, everybody is doing, uh, software now. Yeah. >>There's something for the citizen developer on get hub though. Or is it too high level? I think >>I don't think it's too high level. I think that, uh, I think that that's a great challenge that we need to really step up to. Yeah. So Edward, >>the other big themes we heard here is talking about trust. So, you know, we talked about how Microsoft is different today than it wasn't in past, but I'm curious what good hub seen because you know, in social media when the acquisition first happened, it was, wait, I love GoodHub hub, I love all those people, but Hey, get lab. Hey, some of these other things I'm, you know, I'm fleeing for the woods. And every time I've seen an open source company get bought by a public company, there's always that online backlash. What are you seeing? How has the community reacted over the last year? >>I understand that skepticism. Uh, you know, I would be skeptical of any, uh, sort of change really. I, you know, the, the whole notion of who moved my cheese. But I think that the only way that we can, we can counter that is just to prove ourselves. And I think that we have, I think that Microsoft has allowed get hub to operate independently. And I think that, you know, I think a lot of people expect it to all of a sudden everything to change. And I don't think everything did change. I think that, uh, get hub now has more resources than it used to to be able to tackle bigger and more challenging problems. I think that get hub, uh, now can hire more and, and, and deploy to more places. And so I really just think that we're just going to keep doing exactly what we've been doing just better. So I think it's great. >>So universe happening next week teed up a little bit for us. What are some of the most exciting things that you're looking forward to? What kinds of conversations that will you be having? Presentations? >>So the big one for me is, is actions. I've, I, I've been just completely heads down working on, on get hub actions. So I'm really excited to be able to put that out there and, and you know, finally give it to everybody. Cause you know, we've been in beta now. Uh, like I said, we've been in beta for a year, which sounds like a ridiculous amount of time. Uh, but you know, it, it did involve a lot of retooling and rethinking and, and iteration with our, our beta testers. Um, and so the biggest thing for me is, is talking to people about actions and showing what they can do with actions. I'm super excited about that, but we've got a lot of other interesting stuff. You know, we've done a lot in the last year since our last universe. We've done a lot in the security space. Um, we've done, uh, we've both built tools and we've acquired some. Um, and so we'll be talking about those, uh, get hood package registry, which goes along really well with get hub actions. Uh, I'm super excited about that too. But yeah, I mean my, my calendar is, is, is just booked. Um, it's great. So many people like want to want to sit down and talk that I'm, I'm super excited about it. >>Excellent. Well great note to end on Edgar Thompson. Thank you so much for coming on the queue. We appreciate it. Thank you. I'm Rebecca Knight. First two minutes, stay tuned for more of the cubes live coverage from Microsoft ignite.

>>live from San Francisco. It's the Q covering Micron Insight 2019 >>Not to You, by Micron. >>Welcome back to San Francisco, everybody. This is a Micron Insight 2019 and you're watching the Cube, the leader in live coverage on Day Volonte with my co host, David Floyd. Di Mooney is here. She's the executive director of Micron gives. That's right. Give us the story. What's happening with Micron gives Tech for good. We love the tech for good stories. Tech companies are really taking this seriously. This is not just lip service. Give us the update. >>That's right. That's right. We're so proud of our company that they established a foundation 20 years ago to give back to our global communities. And since then we have given $115 million away and over 10,000 grands. So we have seen a lot of different opportunities in our global communities, and it's just been fabulous that our company supports >>you talk today about water dot or what's going on there. Why is that important in what your role there. >>So what we did is we started taking a look at an organization that we have. We have started recently binning beam or engaged with basic human needs and the grants that those support And when we were taking a look at, Really, what is the primary basic human need? Way discovered? It really is the need for water, and there are millions of people that cannot access this precious resource, and it's just was really surprising to us to think way, take it for granted so much. But yet it is very difficult to get. So as we took a look at this, there was a lot of information that this organization collects. And so we thought, Well, this will be a great opportunity for us to utilize information to enrich and bring in some of our advanced computing expertise along with our philanthropy, help them reach their mission even greater. >>This is huge. I was an event earlier this week, and the keynote speaker was an ultra marathoner, and he literally at one point he ran 4500 miles across the continent of Africa. He and two other ultra runners and people were asking what was The biggest challenge was that the heat was the painting. You know, the biggest challenge was see the challenges of of the community's getting part of the water. That was the number one thing that you know. He left the impression So I mean, this is a huge global problem. >>It really is. And our manufacturing operations were global, and we are located in water scarce areas of the world. And so what really became you know, it's a Micron issue to one of our biggest environmental issues that we talked about, and water dot org's has just been a >>leader in this space, and it has been just fabulous to work with on >>really, they have so much passion and dedication towards this. They've been ableto help. 22 million people already. >>All right, so they're lining up for the main stage. Just give us real quick some of the grants that you guys have. >>Last year at this event, we announced our advancing curiosity, and we announced three recipients last year, and since then we have four more. That's U C L. A. All right T, University of Texas at Austin and University of Washington. >>Awesome. That's great. Listen, congratulations. D on all your great work. We really appreciate your ticket sometime in the queue. All right, and thank you for watching her body. We're back with our next guest from Micron inside. 2019 on the Cube, right back.

>>from our studios in the heart of Silicon Valley, Palo Alto, California It is a cute conversation. >>Hey, welcome back already, Jeffrey. Here with the cue, we're in our pal Amato Studios for acute conversation or excited, have ah, many Time Cube alone. I has been at all types of companies. He's moving around. We like to keep him close because he's got a great feel for what's going on. And now he's starting a new adventure. Eso really happy to welcome Alan Cohen back to the studio. Only great to see you. >>Hey, Draft, how are you >>in your new adventure? Let's get it right. It's the D C v c your partner. So this is ah, on the venture side. I'm gonna dark. You've gone to the dark side of the money side That is not a new firm, dark side. You know what's special about this town of money adventure right now, but you guys kind of have a special thesis. So tell us about yeah, and I think you've spoken >>to Matt and Zack. You know my partners in the past, So D. C. V. C is been in the venture business for about a decade and, um, you know, the 1st 5 years, the fund was very much focused on building, ah, lot of the infrastructure that we kind of take for granted. No things have gone into V m wear and into Citrix, and it's AWS, and hence the data collect of the D. C out of D. C. V. C. Really, the focus of the firm in the last five years and going forward is an area we call deep tech, which think about more about the intersection of science and engineering so less about. How do you improve the IittIe infrastructure? But how do you take all this computational power and put it to work in in specific industries, whether it's addressing supply chains, new forms of manufacturing, new forms of agriculture. So we're starting to see all that all the stuff that we've built our last 20 years and really apply it against kind of industrial transformation. So and we're excited. We just raise the $725 million fund. So we I got a little bit of ammunition to work with, >>Congratulate says, It's fun. Five. That's your eighth fund. Yeah, and really, it's consistent with where we're seeing all the time about applied a I and applied machine. Exactly. Right in New York, a company that's gonna build a I itt s'more the where you applying a i within an application, Where you applying machine, learning within what you do. And then you can just see the applications grow exactly right. Or are you targeting specific companies that are attacking a particular industrial focus and just using a eyes, their secret sauce or using deep taxes or secret uh, all of the above? Right. So, like I >>did when I think about D c v c like it's like so don't think about, um, I ops or throughput Orban with think about, um uh, rockets, robots, microbes, building blocks of effectively of human life and and of materials and then playing computational power and a I against those areas. So a little bit, you know, different focus. So, you know, it's the intersection of compute really smart computer science, but I'll give you a great example of something. It would be a little bit different. So we are investors and very active in a company called Pivot Bio, which is not exactly a household name. Pivot bio is a company that is replacing chemical fertilizer with microbes. And what I mean by that is they create microbes they used. So they've used all this big data and a I and computational power to construct microbes that when you plant corn, you insert the microbe into the planting cycle and it continuously produces nitrogen, which means you don't have to apply fertilizer. Right? Which fertilizer? Today in the U. S. A. $212 billion industry and two things happen. One you don't have. All of the runoff doesn't leech into the ground. The nitrous does. Nitrogen doesn't go into the air, and the crop yield has been a being been between about 12 and 15% higher. Right? >>Is it getting put? You know, the food industry is such a great place, and there's so many opportunities, both in food production. This is like beyond a chemical fertilizer instead of me. But it's great, but it's funny because you think of GMO, right? So all food is genetically modified. It's just It took a long time in the past because you had to get trees together, and yet you replant the pretty apples and throw the old apple trees away. Because if you look at an apple today versus an apple 50 years, 100 years, right, very, very different. And yet when we apply a man made kind of acceleration of that process than people, you know, kind of pushed back Well, this is this is not this is not nature, So I'm just curious in, in, in in, Well, this is like a microbe, you know? You know, they actually it is nature, right? So nature. But there'll be some crazy persons that wait, This is not, you know, you're introducing some foreign element into Well, you could take >>potash and pour it on corn. Or you could create a use, a microbe that creates nitrogen. So which one is the chemical on which one is nature, >>right, That that's why they get out. It's a funny part of that conversation, but but it's a different area. So >>you guys look, you guys spent a lot of time on the road. You talked a lot of startups. You talked a lot of companies. You actually talked to venture capitalists and most of the time where you know, we're working on the $4 trillion I t sector, not an insignificant sector, right? So that's globally. It's that's about the size of the economy. You know, manufacturing, agriculture and health care is more like 20 to $40 billion of the economy. So what we've also done is open the aperture to areas that have not gone through the technical disruption that we've seen an I t. Right now in these industries. And that's what's that mean? That's why I joined the firm. That's why I'm really excited, because on one hand you're right. There is a lot of cab you mentioned we were talking before. There is a lot of capital in venture, but there's not a CZ much targeted at the's area. So you have a larger part of global economy and then a much more of specific focus on it. >>Yeah, I think it's It's such a you know, it's kind of the future's here kind of the concept because no one knows, you know, the rate of which tech is advancing across all industries currently. And so that's where you wake up one day and you're like, Oh, my goodness, you know, look at the impacts on transportation. Look at the impacts on construction of the impacts on health care. Look at the impacts on on agriculture. So the opportunity is fantastic and still following the basic ideas of democratizing data. Not using a sample of old data but using, you know, real time analytics on hold data sets. You know, all these kind of concepts that come over really, really well to a more commercial application in a nightie application. Yeah. So, Jeff, I'm kind of like >>looking over your shoulder. And I'm looking at Tom Friedman's book The world is flat. And you know, if we think about all of us have been kind of working on the Internet for the last 20 years, we've done some amazing things like we've democratized information, right? Google's fairly powerful part of our lives. We've been able to allow people to buy things from all over the world and ship it. So we've done a lot of amazing things in the economy, but it hasn't been free. So if I need a 2032 c r. 20 to 32 battery for my key fob for my phone, and I buy it from Amazon and it comes in a big box. Well, there's a little bit of a carbon footprint issue that goes with that. So one of our key focus is in D. C V. C, which I think is very unique, is we think two things can happen is that weaken deal with some of the excess is over the economy that we built and as well as you know, unlock really large profit pulls. At the end of the day, you know, it has the word Venture Patrol says the word capital, right? And so we have limited partners. They expect returns. We're doing this obviously, to build large franchises. So this is not like this kind of political social thing is that we have large parts of the economy. They were not sustainable. And I'll give you some examples. Actually, you know, Jeff Bezos put out a pledge last week to try to figure out how to turn Amazon carbon neutral. >>Pretty amazing thing >>right with you from the was the richest person Now that half this richest person in the world, right? But somebody who has completely transformed the consumer economy as well as computing a comedy >>and soon transportation, right? So people like us are saying, Hey, >>how can we help Jeff meet his pledge? Right? And like, you know, there are things that we work on, like, you know, next generation of nuclear plants. Like, you know, we need renewables. We need solar, but there's no way to replace electricity. The men electricity, we're gonna need to run our economy and move off of coal and natural gas, Right? So, you know, being able to deal with the climate impacts, the social impacts are going to be actually some of the largest economic opportunities. But you can look at it and say, Hey, this is a terrible problem. It's ripping people across. I got caught in a traffic jam in San Francisco yesterday upon the top of the hill because there was climate protest, right? And you know, so I'm not kind of judging the politics of that. We could have a long conversation about that. The question is, how do you deal with these real issues, right and obviously and heady deal with them profitably and ethically, and I think that something is very unique about you know, D. C. V. C's focus and the ability to raise probably the largest deep tech fund ever to go after. It means that you know, a lot of people who back us also see the economic opportunity. And at the end of day there, you know, a lot of our our limited partners, our pension funds, you know, in universities, like, you know, there was a professor who has a pension fund who's gotta retire, right? So a little bit of that money goes into D C V C. So we have a responsibility to provide a return to them as well as go after these very interesting opportunities. >>So is there any very specific kind of investment thesis or industry focus Or, you know, kind of a subset within, you know, heavy lifting technology and science and math. That's a real loaded question in front of that little. So we like problems >>that can be solved through massive computational capability. And so and that reflects our heritage and where we all came from, right, you and I, and folks in the industry. So, you know, we're not working at the intersection of lab science at at a university, but we would take something like that and invest in it. So we like you know we have a lot of lessons in agriculture and health care were, surprisingly, one of the largest investors in space. We have investments and rocket labs, which is the preferred launch vehicle for any small satellite under two and 1/2 kilograms. We are large investors and planet labs, which is a constellation of 200 small satellites over investors and compel a space. So, uh, well, you know, we like space, and, you know, it's not space for the sake of space. It's like it's about geospatial intelligence, right? So Planet Labs is effectively the search engine for the planet Earth, right? They've been effectively Google for the planet, right? Right. And all that information could be fed to deal with housing with transportation with climate change. Um, it could be used with economic activity with shipping. So, you know, we like those kinds of areas where that technology can really impact and in the street so and so we're not limited. But, you know, we also have a bio fund, so we have, you know, we're like, you know, we like agriculture and said It's a synthetic biology types of investments and, you know, we've still invest in things like cyber we invest in physical security were investors and evolve, which is the lead system for dealing with active shooters and venues. Israel's Fordham, which is a drone security company. So, um, but they're all built on a Iot and massive >>mess. Educational power. I'm just curious. Have you private investment it if I'm tree of a point of view because you got a point of view. Most everything on the way. Just hear all this little buzz about Quantum. Um, you know, a censure opened up their new innovation hub in the Salesforce tower of San Francisco, and they've got this little dedicated kind of quantum computer quanta computer space. And regardless of how close it is, you know there's some really interesting computational opportunities last challenges that we think will come with some period of time so we don't want them in encryption and leather. We have lost their quantum >>investments were in literally investors and Righetti computing. Okay, on control, cue down in Australia, so no, we like quantum. Now, Quantum is a emerging area like it's we're not quite at the X 86 level of quantum. We have a little bit of work to get there, but it offers some amazing, you know, capabilities. >>One thing >>that also I think differentiates us. And I was listening to What you're saying is we're not afraid. The gold long, I mean a lot of our investments. They're gonna be between seven and 15 years, and I think that's also it's very different if you follow the basic economics adventure. Most funds are expected to be about 10 years old, right? And in the 1st 3 or four years, you do the bulk of the preliminary investing, and then you have reserves traditional, you know, you know, the big winners emerged that you can continue to support the companies, some of ours, they're going to go longer because of what we do. And I think that's something very special. I'm not. Look, we'd like to return in life of the fun. Of course, I mean, that's our do share a responsibility. But I think things like Quantum some of these things in the environment. They're going to take a while, and our limited partners want to be in that long ride. Now we have a thesis that they will actually be bigger economic opportunities. They'll take longer. So by having a dedicated team dedicated focus in those areas, um, that gives us, I think, a unique advantage, one of one of things when we were launching the fund that we realized is way have more people that have published scientific papers and started companies than NBA's, um, in the firm. So we are a little bit, you know, we're a little G here. That >>that's good. I said a party one time when I was talking to this guy. You were not the best people at parties we don't, but it is funny. The guy was He was a VC in medical medical tech, and I didn't ask him like So. Are you like a doctor? Did you work in a hospital where you worked at A at a university that doesn't even know I was investment banker on Wall Street and Michael, that's that's how to make money move. But do you have? Do you have the real world experience of being in the trenches? Were Some of these applications are being used, but I'm also curious. Where do you guys like to come in? ABC? What's your well, sweets? Traditionally >>we are have been a seed in Siri's. A investor would like to be early. >>Okay, Leader, follow on. Uh, everybody likes the lead, right? Right, right, right. You know what? Your term feet, you >>know? Yeah, right. And you have to learn howto something lead. Sometimes you follow. So we you know, we do both. Okay, Uh, there are increasing as because of the size of the fund. We will have the opportunity to be a little bit more multi stage than we traditionally are known for doings. Like, for example, we were seed investors in little companies, like conflict an elastic that worked out. Okay, But we were not. Later stage right. Investors and company likes companies like that with the new fund will more likely to also be in the later stages as well for some of the big banks. But we love seed we love. Precede. We'd like three guys in in a dog, right? If they have a brilliant >>tough the 7 50 to work when you're investing in the three guys in a dog and listen well and that runs and runs and you know you >>we do things we call experiments. Just you know, uh, we >>also have >>a very unique asset. We don't talk about publicly. We have a lot of really brilliant people around the firm that we call equity partners. So there's about 60 leaning scientists and executives around the world who were also attached to the firm. They actually are, have a financial stake in the firm who work with us. That gives us the ability to be early Now. Clearly, if you put in a $250,000 seed investment you don't put is the same amount of time necessarily as if you just wrote a $12 million check. What? That's the traditional wisdom I found. We actually work. Address this hard on. >>Do you have any? Do you have any formal relationships within the academic institutions? How's that >>work? Well, well, I mean, we work like everybody else with Stanford in M I t. I mean, we have many universities who are limited partners in the fund. You know, I'll give you an example of So we helped put together a company in Canada called Element A I, which actually just raised $150 million they, the founder of that company is Ah, cofounder is a fellow named Joshua Benji. Oh, he was Jeff Hinton's phD student. Him in the Vatican. These guys invented neural networks ing an a I and this company was built at a Yasha his position at the University of Montreal. There, 125 PhDs and a I that work at this firm. And so we're obviously deeply involved. Now, the Montreal A icing, my child is one of the best day I scenes in the world and cool food didn't and oh, yeah, And well, because of you, Joshua, because everybody came out of his leg, right? So I think, Yes, I think so. You know, we've worked with Carnegie Mellon, so we do work with a lot of universities. I would, I would say his university's worked with multiple venture firm Ah, >>such an important pipeline for really smart, heavy duty, totally math and tech tech guys. All right, May, that's for sure. Yeah, you always one that you never want to be the smartest guy in the room, right, or you're in the wrong room is what they say you said is probably >>an equivalent adventure. They always say you should buy the smallest house in the best neighborhood. Exactly. I was able to squeeze its PCB sees. I'm like, the least smart technical guy in the smartest technical. There >>you go. That's the way to go. All right, Alan. Well, thanks for stopping by and we look forward. Thio, you bring in some of these exciting new investment companies inside the key, right? Thanks for the time. Alright. He's Alan. I'm Jeff. You're watching the Cube. We're Interpol about the studios. Thanks for watching. We'll see you next time.

>> from Bahrain. It's the Q covering AWS Public sector Bahrain, brought to you by Amazon Web service, is, >> But we are here. The Cube in Bahrain, Middle East for Amazon Web service is some of our second year were cloud computing and their region of couple availability zones are up and running. Big news with Amazon got our next guest. Here's Cameron Years as head of strategy at the University of By Rain. You guys big news announcing a degree bachelor's degree in cloud computing? Yeah, a certificate one year that is gonna rapidly put new talent in the market. Congratulations. Thank you. Thank you. >> Thank you so much. We're really excited by this announcement today on Dhe. What's exciting about it is Ah, first of all, it's the first cloud computing degree in the Middle East on the other. The other element to this is that the the students suits from any background. Any discipline can get a really good understanding about cloud technology for the certification because the challenges we face in the region right now are we don't have enough skilled tech talent on we don't have enough skill talent to fill the jobs are available in the region. This is not just a regional thing is you know this is a global issue on universities. Have Thio adapt, be a bit more forward thinking live in the future. And we feel really optimistic with our partnership with Amazon today that we can actually fulfill the needs off public sector employers, entrepreneurs, governments throughout the region. And that's the exciting thing >> for us. I mean, let's just take a minute to explain the two components. One's a four year degree, one when you just give a little quick DT on ongoing questions. >> So I need a four year back to the program is gonna be delivered in a very different wave in the traditional academic program is gonna be heavily integrated with the needs of employers, so employees are gonna be really involved in curriculum design. We like them to be part of a teacher faculty as well. The way that the program will be delivered will be very much in a kind of project based way. So it's about developing not just knowledge, but the skills, competency values mindset required to be successful in the 21st century. That's exciting. Think about it, and of course, you know, looking at some of the detail behind the curriculum you're looking at networking, security, machine learning, artificial intelligence, big data. So the fact that this cloud base is actually just a small component to what it opens up in terms of broader skill sets >> I mean, one of the things that we always comment here on the Cube as we cover Amazons reinvent their big annual conference. And the joke is how many more announcement's gonna make this year a tsunami of new things coming. So certainly it's tough to keep up. Many people say that, but for the young people in school, this is relevant stuff. This is like pathway to success. Yeah, job making some cash, making some money, get that's what the purpose of education is. >> Well, I think I think there's a couple of That's a great point. The first thing is, education systems now need to live in the future. Living in a current or in many cases, the past is no acceptable. So it means it means taking some sort of calculated risk. But we're very clear in terms of the direction of travel with regard to technology in the future, jobs The reality is today. But 2/3 of the world's population already needs re Skilling. Those are the challenges we face today. Young people are purpose driven. They know where the where jobs are gonna be. They want to work for themselves. You know, they understand far better than anyone else where the way the future is unraveling do they >> understand how relevant this is? I mean, that's pretty obvious. We're in the industry. Yeah, we kind of obviously known you've been part of you are getting that This is wave. This wave is not gonna end for a while. This is gonna be a great upward migration for opportunity. You know, it's still learning on the young kids part. >> I think I think I think sometimes in education we do a disservice to young people. They're so well informed they understand the market, the trends, the way the technology shaping the future on reality is that what student learns in year one of the university, 50% and acknowledge will be obsolete by the time they graduate. So the focus is no just around giving him a degree. This is also about Skillet Re Skilling and upscaling. People have graduated people in the workforce. So this is a far wider opportunity, even just young people. Well, >> I'll tell you, one thing that gets my attention is that this reminds me of theeighties glider science because I got a degree. I was a freshman. 1983 was just at the beginning of the operating systems movement. Lennox was even around yet Units was just emerging on the scene and was interesting what we learned as building blocks with operating systems and that becoming obsolete in the sense that we don't use it anymore. But coding still happen. So this is had scaled to it with Amazon. You got okay. Easy to industry. Yeah. Now you got He's mentioned machine learning at Lambda Functions server lists. Yep. I'm so much more stuff there for a variety of jobs. >> I think this is just the tip of the iceberg. And I think for us, the way that education is evolving is that we we really believe that education will be more modular, as you say, credentials based, um lifelong on the channel. So some of it will be hands on. Some would be through other channels on competency base, and I think that's the thing. I think competency for us is about the kind of mobilization of the knowledge, your skills, the values attributes. And that's the bit it's gonna add. Value Thio economies throughout >> the world. So had a strategy. You gotta look at the chessboard in the future. You mentioned I live in the future. Yeah. What are some of the feedback you've gotten as you talk to folks in the industry when you roll this out? Um, doing some press interviews? I know you've had some feedback. What's the what's the general sentiment right now? >> Really excited. I think that we talk to employees all the time. We talked to sm easy. You talk to big players like Amazon. I think that in the in the region, I think when we talk about the scale of disruption, I think well, the way we talk about it in U. S. Or Europe is very different to the way we talk about it. I think the Middle East region, like Mellie developing parts of the world still playing catch up on old there. But what you'll find is once they've caught up, the adoption rates go through the roof and then that's that's the challenge for us. Because you know what? We see the uptake. Now we see the update every year growing and growing. And now the next challenge is moving into government, moving into the private sector on upscaling and re Skilling, though. So we're just at the start of this kind of huge opportunity. John and I see it being, you know, exponentially over the next five years. You >> know, it's interesting. I live in San Francisco, Bay Area and Silicon Valley. Invalid. We'll tow you. See what Berkeley's doing. Stand up for you. If you look at Berkeley in particular, number one classes are the data science class and the CS intro. Yeah, I mean, they're kind of hybrids, basically, is all cloudy? Do anything with coding. It's gonna be cloud based, right? Um, and seal, who's the deputy Group CEO? Banky, ABC. I just interviewed earlier today. He said, Aye, aye. He thinks is the biggest thing that's gonna happen. So it's not just racking and stacking standing up infrastructure with Amazon, although great to learn that it will be nerds. Geeks do that. There's a huge machine learning a I field. Yeah, I think that's gonna be something. Is head of strategy. You gotta keep your eye on the prize. They're absolutely What's your view on that? How do you see that happening? >> I think you're right. I think only CD of recently released some doctor to say that over 20% of jobs will be automated as a result of their arrive in the next few years. I think our role is to prepare young people regardless of what they're studying. Fool. Aye, aye. On the impact of machine learning. So I'll give an example. Medicine. You can make a diagnosis now for a patient diagnosis in a fraction of a second compared to what we used to be able to buy using I. Now the reality is that although I all I can give you that information you as a patient, one a robot to give you that diagnosis, right? So our job, I think, is to look at the skills that will define what defines us as human beings away from robots. And that's empathy. That's the stuff around building, building connections around team, working around collaboration. And actually those are the things the education systems of a designed not to deliver. So our job now is by embracing these types of new program is it is. It is to start to work on those softer skills on Prepare this generation of shooting for the for the A. I will that we're moving into >> camera, and I was so excited for your opportunity. Computer science cloud >> all kind, bundle >> together and software is powering this new job. As we say, it's the keys to the kingdom. In this case, it could be the keys to the kingdom. >> Well, I think for us as the national university on for many Ah, not just Bahrain. But for many developing an emerging countries around the world, this is far greater than just technology. Or create Jarvis's about sovereignty. Because if you look at many countries, they import talent. They have to import hardware, software, computers and things imported. This is a great opportunity to help create a workforce but actually flips it on its head. Becomes the innovators, becomes the job creators. So that's the exciting thing for us. It really is >> a generational accident. This is an opportunity for the younger generation to literally take the keys to the kingdom. Absolutely absolutely thanks so much for coming. Thank you. Thank you. Telling cube coverage here by rain Middle East AWS Summit. I'm John Feehery Stables for more coverage after this short break.

>> live from San Francisco, celebrating 10 years of high tech coverage. It's the Cube covering Veum World 2019 brought to you by IBM Wear and its ecosystem partners. >> Welcome back to the Cube. It's the Emerald 2019 our 10th year water wall coverage. Three days, two sets, lots of content. Instrument of my co host is Justin Warren. And one of the big stories coming into the show is VM Wear actually went on an acquisition spree. A hold number of acquisitions. Boston based Carbon Black over $2 billion Pivotal brought back into the fold for also, you know, around that ballpark of money on Happy to Welcome to the program. One of those acquisitions, such and Conti, is sitting to my right. He's the co founder of Hana is also a professor at Stanford University. Thank you so much for joining us and joining us. Also for the segment. Shakeri Air, the executive vice president general manager of Telco Edge Cloud at VM Wear, Shaker said, Yes, there's a lot of acquisitions not to play favorites, but maybe this is his favorite. No question about it. All right. Eso such in, you know, boy, you know the Paolo Alto Stanford connection. We were thinking back, You know, the Founders Of'em where, of course, you know came from Stanford. Many acquisitions over the year, including the mega next era acquisition. You know, quite a few years ago, I came out of Stanford. Give us what was the genesis in the Why of Hana. >> It's actually interesting Stanford Connection to So I've been a faculty at Stanford for the last 10 years on dhe. I have seen the SD and moment very close on up front on one of the dirty secrets of S. T M says it makes the netbooks programmable, but someone still has to write the programs on. So that's usually a very complex task on the pieces beyond the company was, Can we use the eye to learn how to program the network rather than humans having to program the network to do management or optimization? So the division really waas can be built? A network that learned how to optimize itself learns how to manage itself on the technology we're building. Is this a pipeline that basically tries to deliver on that for mobile? >> It's great, Sachin, you know, my background is networking and it feels like forever. We've been hooking well. We need to get people from the cli over to the gooey. But we know in today's rightly complex world, whether it's a I or just automation, humans will not be able to keep up with it. And, you know, we know that that's where a lot of the errors would happen is when we entered humans into doing some of this. So what are some of the key drivers that make this solution possible today that, you know, it might not have been able to do done when when one train was first rolling out the first S t n? >> Yeah, talk about it in three dimensions. The one is, Why do we need it today? Right on. Then what is being what is happening that is enabling this today, right? So, apart from what I talked about Stu and I think the other big driver is, the way I like to think about it is that the Internet is going from a means of consumption to a means of control and interaction. So, increasingly, the application to BC driving the next big decade, our very way of controlling things remotely or the network like a self driving car, or be in interacting but very highly rich visual content like E. R. India. So the applications are becoming a lot more demanding on the Net. At the same time, the network is going through a phase off, opening up on becoming disaggregated network complexity is increasing significantly. So the motivation behind the company and why I thought that was the right time to start the company was these two friends are gonna collide with five coming along the applications that are driving five g and then at the complexity increasing our five. So that's why we started the company. What actually is enabling. This is the fact that we have seen a lot of progress with the eye over the last few years. It hasn't really. It hadn't really been applied at scale to networks and specifically mobile that book. So we definitely saw no, actually there, but increasingly, ah, lot of the infrastructure that is being deployed there was more and more telemetry available. There was more and more data becoming available and that also obviously feet this whole engine. So I think the availability of all of these Big Data Technologies Maur data coming in from the network and the need because of these applications and that complexity. I think there's a perfect confluence >> that there's lots of lots of II floating around at the moment, and there's different flavors of it as well. So this machine learning there's Aye aye, sir. When when you say that there's there's a I behind this What? What particular kind of machine learning or a Y you're using to drive these networks? >> This a few different techniques because the problems we solve our anomaly detection off. Then problems are happening in the network predicting how network conditions are going to evolve. For example, predicting what your devices throughput is gonna be the next 30 seconds. We're also learning how to control the knobs in the neck using AI ai techniques. So each of these has different classes of the eye techniques. So, for example, for control we're using reinforcement learning, which is the same technique that Google used to kind of been on alphago. How do you learn how to play a game basically, but area the game you're playing it optimizing the network. But for the others, it's a record of neural networks to do predictions on Time series data. So I think it's a combination of techniques I wouldn't get to wherever the techniques. It's ultimately. But what is the problem you're trying to solve? And then they picked the right technique to solve it, >> and so on that because the aye aye is actually kind of stupid in that it doesn't know what they wouldn't. What an optimized network looks like. We have to show it what that is. So what? How do you actually train these systems to understand? But what is an optimized network? What? How does how does that tell you? Define this is what my network optimal state should be. >> So that's a great question, because in networking like that, any other discipline that wants to use the eye. There's not a lot of label data. What is the state I want to end up at what is a problem state or what is a good state? All of this is labels that someone has to enter, and that's not available axe kid, and we're never gonna be able to get it at the scale we wanted. So one of our secret sauce is if you will, is semi supervised learning but basic ideas that we're taking a lot of domain knowledge on using that domain knowledge to figure out what should be the right features for these models so that we can actually train these models in a scalable fashion. If you just throw it a lot of data any I model, it just does not converge. Hardly constructive features on the other thing is, how do I actually define what are good kind of end state conditions? What's a good network? And that's coming from domain knowledge to That's how we're making I scale for the stomach. >> I mean, overall, I would say, as you look at that, some of the parameters in terms of what you want to achieve are actually quite obvious things like fewer dropped calls for a cellular network. You know, that's good. So figuring out what the metrics need to be and what the tuning needs before the network, that's where Hana comes in in terms of the right people. >> All right, so shake her. Give us a little bit of an understanding as to where this fits into the networking portfolio. You know, we heard no we heard from Patty or two ago. You know what would have strong push? Networking is on the NSX number. Speaks for itself is what's happening with that portfolio? >> No, absolutely. In fact, what we're doing here is actually broader than networking. It's sort off very pertinent to the network off a carrier. But that is a bulk off their business, if you will. I think if you sort of go back and look at the emirs of any any, any vision, this is the notion of having any cloud in any application land on any cloud and then any device connected to those applications on that any cloud side we are looking at particularly to cloud pools, one which we call the Telco cloud and the other is the edge cloud. And both of these fortuitously are now becoming sort of transforming the context of five G. So in one case, in the telco cloudy or looking at their core and access networks, the radio networks, all of this getting more cloud ified, which essentially leads toe greater agility in service deployment, and then the edge is a much more distributed architecture. Many points over which you can have compute storage network management and security deployed. So if you now think about the sort of thousands off nodes on dhe virtualized clouds, it is just impossible to manage this manual. So what you do need is greater. I mean, orders of magnitude, greater automation in the ability to go and manage and infrastructure like this. So, with our technology now enhanced by Johanna in that network portfolio in the Telco Edge Cloud portfolio, were able to go back to the carriers and tell them, Look, we're not just foundational infrastructure providers. We can also then help you automate help you get visibility into your networks and just help you overall manager networks better for better customer expedience and better performance. >> So what are some of the use coasters that you see is being enabled by five G? There's a lot of hype about five short the moment and not just five jail. So things like WiFi six. Yeah, it would appear to me that this kind of technique would work equally well for five g Your wife. I short a WiFi six. So what are some of the use cases? You see these thieves service providers with Toko Edge clouds using this for? Yeah, So I think overall, first of all, I'd >> say enterprise use cases are going to become a pretty prominent part off five, even though a lot off the buzz and hype ends up being about consumers and how much bandwidth and data they could get in or whether five chicken passing preys or not. But in fact, things like on premise radio on whether that is private. Lt it's 40 or five t. These are the kinds of Uschi cases that were actually quite excited about because these could be deployed literally today. I mean, sometimes they're not regulated. You can go in with, like, existing architectures. You don't need to wait for standardization to break open a radio architecture. You could actually do it, Um, and >> so this sort off going in and >> providing connectivity on an enterprise network that is an enhanced state off where it is today. We've already started that journey, for example, with yellow cloud and branch networking. Now, if we can take that toe a radio based architecture for enterprise networking, So we think, ah, use case like that would be very prominent. And then based on edge architectures distributed networks now becoming the next generation Cdn is an example. That's another application that we think would be very prominent. And then I think, for consumers just sort of getting things like gaming applications off on edge network. Those are all the kinds of applications that would consume this sort off high skill, reliability and performance. >> Can you give a little sketch of the company pre acquisition, you know, is the product all g eight? How many customers you? Can you say what you have there? Sure >> it does us roughly three years old. The company itself so relatively young. We were around 33 people total. We had a product that is already deployed with chairman Telcos. So it is in production deployment with Chairman Telco Ondas in production trials with a couple of other tier one telcos. So we built a platform to scale to the largest networks in the world on If I, if I were to summarize it, be basically can observe, makes sense or in real time about every user in the network, what their experiences like actually apply. I modeled on top of that to optimize each user's expedience because one of the vision bee had was the network today is optimized for the average. But as all off our web expedience personalized netbook experiences, not personalized can be build a network Very your experiences personalized for you for the applications, your running on it. And this was kind of a foundation for that. >> I mean, we In fact, as we've been deploying our telco Cloud and carrier networks, we've also been counting roughly how many subscribers are being served up. Today we have over 800 million subscribers, and in fact, I was talking to someone and we were talking about that does. Being over 10% off the population of the world is now running on the lack of memory infrastructure. And then along comes Johanna and they can actually fine tune the data right down to a single subscriber. Okay, so now you can see the sort of two ends of the scale problem and how we can do this using a I. It's pretty powerful. Excellent. >> So So if we have any problems with our our service fighters, b tech support and I love to hear from both of you, you know what this acquisition position means for the future of the places and obviously VM wear global footprint. A lot of customers and resource is. But you know what I mean to your team in your product. >> I mean, definitely accelerating how quickly we can now start deploying. This and the rest of the world be as a small company, have very focused on a few key customers to prove the technology we have done that on. I think now it's the face to scale it on. Repeat it across a lot of other customers, but I think it also gives us a broader canvas to play that right. So we were focused on one aspect of the problem which is around, if you will, intelligence and subscriber experience. But I think with the cloud on but the orchestration products that are coming out of the ember, we can now start to imagine a full stock that you could build a network of full carrier network code off using using remote technology. So I think it's a broad, more exciting, actually, for us to be able to integrate not just the network data but also other parts of the stock itself. And >> it strikes me that this probably isn't just limited to telcos, either. The service providers and carriers are one aspect of this bit particularly five G and things like deployments into factory automation. Yes, I can see a lot of enterprise is starting to become much in some ways a little bit like a tell go. And they would definitely benefit from this >> kind of thing. Yeah, I mean, in fact, that's the basis of our internal even bringing our telco and EJ and I ot together and a common infrastructure pool. And so we're looking at that. That's the capability for deploying this type of technology across that. So you're exactly right, >> Checker want to give you the last word, you know, Telco space, you know? And then, obviously the broader cloud has been, you know, a large growth area. What, you want people taking away from the emerald 2019 when it comes to your team? >> Yeah, I think. To me, Calico's have a tremendous opportunity to not just be the plumbing and networking providers that they can in fact, be both the clowns of tomorrow as well as the application providers of tomorrow. And I think we have the technology and both organically as well as through acquisitions like Ohana. Take them there. So I'm just super excited about the journey. Because I think while most of the people are talking about five D as this wave, that is just beginning for us, it's just a perfect coming together on many of these architectures that is going to take telcos into a new world. So we're super excited about taking them. >> Shaker. Thank you so much for joining against auction. Congratulations and good luck on the next phase of you and your team's journey along the way. Thank you. Thank you for Justin. Warren comes to Minutemen, Stay with us. Still a bit more to go for VM World 2019 and, as always, thank you for watching the Cube.