hybrid work is the new reality according to the most recent survey data from enterprise technology research cios expect that 65 of their employees will work either as fully remote or in a hybrid model splitting time between remote and in office remote of course can be anywhere it could be home it could be at the beach overseas literally anywhere there's internet so it's no surprise that these same technology executives cite security as their number one priority well ahead of other critical technology initiatives including collaboration software cloud computing and analytics which round out the top four in the etr survey now as we've reported securing endpoints was important prior to the pandemic but the explosion in the past two plus years of remote work and corollary device usage has made the problem even more acute and let's face it managing sprawling i.t assets has always been a pain patch management for example has been a nagging concern for practitioners and with ransomware attacks on the rise it's critical that security teams harden it assets throughout their life cycle staying current and constantly staying on top of vulnerabilities within the threat surface welcome to this special program on the cube enable and secure the everywhere workplace brought to you by ivanti in this program we highlight key partnerships between avanti and its ecosystem to address critical problems faced by technology and security teams in our first segment we explore a collaboration between avanti and sentinel one where the two companies are teaming to simplify patch management my name is dave vellante and i'll be your host today and with me are nayaki nayar who's the president and chief product officer at avanti and nick warner president and security of the security group at sentinel one welcome naki and nick and hackie good to have you back in the cube great to see you guys thank you thank you dave uh really good to be back on cube uh i'm a veteran of cube so thank you for having us and um look forward to a great discussion today yeah you better thanks okay hey good nick nick good to have you on as well what do we need to know about this partnership please so uh if you look at uh we are super excited about this partnership nick thank you for joining us on this session today um when you look at ivanti ivanti has been a leader in two big segments uh we are a leader in unified endpoint management with the acquisition of mobileye now we have a holistic end-to-end management of all devices be it windows linux mac ios you name it right so we have that seamless single pane of glass to manage all devices but in addition to that we are also a leader in risk-based patch management um dave that's what we are very excited about this partnership with the with central one where now we can combine the strength we have in the risk-based patch management with central one's xdr platform and truly help address what i call the need of the hour with our customers for them to be able to detect uh vulnerabilities and being able to remediate them proactively remediate them right so that's what we are super excited about this partnership and nick would love to hand it over to you to talk about uh the partnership and the journey ahead of us thanks and you know from center one's perspective we see autonomous vulnerability assessment and remediation as really necessary given the evolution uh in the sophistication the volume and the ferocity of threats out there and what's really key is being able to remediate risks and machine speed and also identify vulnerability exposure in real time and you know if you look traditionally at uh vulnerability scanning and patch management they've really always been two separate things and when things are separate they take time between the two coordination communication what we're looking to do with our singularity xdr platform is holistically deliver one unified solution that can identify threats identify vulnerabilities and automatically and autonomously leverage patch management to much better protect our customers so maybe maybe that's why patch management is such a challenge for many organizations because as you described nick it's sort of a siloed from security and those worlds are coming together but maybe you guys could address the specific problems that you're trying to solve with this collaboration yeah so if you look at uh just in a holistic level uh dave today cyber crime is at catastrophic heights right and this is not just a cio or a cso issue this is a board issue every organization every enterprise is addressing this at the board level and when you double click on it one of the challenges that we have heard from our customers over and over again is the complexity and the manual processes that are in place for remediation or patching all their operating systems their applications their third party apps and that is where it's very very time consuming very complex very cumbersome and the question is how do we help them automate it right how do we help them remove those manual processes and autonomously intermediate right so which is where this partnership between ivanti and central one helps organizations to bring this autonomous nature to bring those proactive predictive capabilities to detect an issue prioritize that issue based on risk-based prioritization is what we call it and autonomously remediate that issue right so that's where uh this partnership really really uh helps our customers address the the top concerns they have in cyber crime or cyber security got it so prioritization automation nick maybe you could address what are the keys i mean you got to map vulnerabilities to software updates how do you make sure that your the patches there's not a big lag between your patch and and the known vulnerabilities and you've got this diverse set of you know i.t portfolio assets how do you manage all that it's a great question and i and i think really the number one uh issue around this topic is that security teams and it teams are facing a really daunting task of identifying all the time every day all the vulnerabilities in their ecosystem and the biggest problem with this is how do they get context and priority and i think what people have come to realize through the years of dealing with with patch management uh and vulnerability scanning is that patching without the context of what the possible impact or priority of that risk is really comes down to busy work and i think what's so important in a totally interconnected world with attacks happening at machine speed is being able to take that precious asset that we call time and make sure you properly prioritize that how we're doing it from sentinel one singularity xdr perspective is by leveraging autonomous threat information and being able to layer that against vulnerability information to properly view through that lens the highest priority threats and vulnerabilities that you need to patch and then using our single agent technology be able to autonomously remediate and patch those vulnerabilities whether or not it's on a mac a pc server a cloud workload and the beauty of our solution is it gives you proper clarity so you can see the impact of vulnerabilities each and every day in your environment and know that you're doing the right thing in the right order got it okay so the context gives you the risks profile allows you to prioritize and then of course you can you know remediate what else should we know about this this joint solution uh in terms of you know what it is how i engage any other detail on how it addresses the the problem specifically yeah so it's all about race against the time um uh dave when it's how we help our customers uh detect the vulnerability prioritize it and remediate it the attackers are able to weaponize those vulnerabilities and and have an attack right so it's really it's how we help our customers be a lot more proactive and predictive address those vulnerabilities versus um before the attackers really get access to it right so that's where our joint solution in fact i always say whatever edr with this edr or mdr or xdr the r portion of that r is very one he comes in our neurons for patch management or what we call neurons but risk based patch management combined with um central ones xdr is where we truly uh bring the combined solutions to to to life right so the r is where ivanti really plays a big part in uh in the joint solution yeah absolutely the response i mean people i think all agree you're going to get infiltrated that's how you respond to it you know the thing about this topic is when you make a business case a lot of times you'll go to the cfo and say hey if we don't do this we're going to be in big trouble and so it's this fear factor and i get that it's super important but but are there other measurements of success that that you you can share in other words how are customers going to determine the value of this joint solution so it's a mean time to repair let me go nick and then i'm sure you have your uh metrics and how you're measuring the success it's about how we can detect an issue and repair that issue it's reducing that mean time to repair as much as possible and making it as real-time as possible for our customers right that's where the true outcome through success and the metric that customers can track measure and continuously improve on nick you want to add to that for sure yeah you know you make some great great points niaki and what what i would add is um what sentinel one singularity platform is known for is automated and autonomous detection prevention and response and remediation across threats and if you look traditionally at patch management or vulnerability assessment they're typically deployed and run in point-of-time solutions what i mean by that is that they're scans and re-scans the way that advanced edr solutions and xdr solutions such as single one singularity platform work is we're constantly recording everything that's happening on all of your systems in real time and so what we do is literally eliminate the window of opportunity between a patch being uh needed a vulnerability being discovered and you knowing that you have that need for that vulnerability to be patched in your environment you don't have to wait for that 12 or 24-hour window to scan for vulnerabilities you will immediately know it in your network you'll also know the security implications of that vulnerability so you know when and how to prioritize and then furthermore you can take autonomous hatching measures against that so at the end of the day the name of the game in security is time and it's about reducing that window of opportunity for the adversaries for the threat actors and this is a epic leap forward in in doing that for our customers and that capability nick is a function of your powerful agent or is it architecture where's that come from that's a great question it's it's a combination of a couple of things the first is our agent technology which performs constant monitoring on every system every behavior every process running on all your systems live and in real time so this is not a batch process that that kicks up once a day this is always running in the background so the moment a new application is installed the moment a new application version is deployed we know about it we record it instantaneously so if you think about that and layer against getting best in class vulnerability information from a partner like avanti and then also being able to deploy patch management against that you can start to see how you're applying that in real time in your environment and the last thing i i'd like to add is because we're watching everything and then layering it against thread intel and context using our proprietary machine learning technology that that idea of being able to prioritize and escalate is critical because if you talk to security providers there's a couple different uh challenges that they're facing and i would say the top two are alert fatigue and then also human human power limitations and so no security team has enough people on their team and no security teams have an absence of alerts and so the fact that we can prioritize alerts surface the ones that are the most important give context to that and also save them precious hours of their personnel's time by being able to do this autonomously and automatically we're really killing two birds with one stone that's great there's the business case right there you just laid out some other things that we can measure right it all comes back to the data doesn't it we got to go but i'll give you the last word yeah i mean we are super excited about this partnership uh like nick said uh we believe in how we can help our customers discover all the assets we have they have um manage those assets but a big chunk of it is how we help them secure it right secure uh their devices the applications the data that's on those devices the end points and being able to provide an experience a service experience at the end of the day so that end users don't have to worry about securing you don't have to think about security it should be embedded it should be autonomous and it should be contactually personalized right so uh that's the journey we are on and uh thank you nick for this great partnership and look forward to a great journey ahead of us thank you yeah thanks to both of you nick appreciate it okay keep it right there after this quick break we're gonna be back to look at how ivanti is working with other partners to simplify and harden the anywhere workplace you're watching the cube your leader in enterprise and emerging tech coverage [Music] you

(upbeat music) >> We're back at VeamON 2022, at the Aria in Las Vegas. You're watching The Cube. My name is Dave Vellante, and I'm here with my co-host, David Nicholson. Danny Allan here is the Chief Technical Officer at Veeam. And he's joined by Ope Bakare who's the Chief Technical Officer at HBC Dave. One of the few companies that's older than my home. >> Unbelievable. >> Ope. >> That's right. >> Danny, great to see you. Thanks for coming on. It's true by the way. 1670, we're going to learn more about HBC. But I wonder, Danny, if you could set it up. The kind of topic of this discussion here is hybrid cloud, we've got a pretty interesting use case, give us the high level, what should we be focused on here? >> So lots of customers today focused on digital transformation and moving into the cloud, everyone talks about that, I can take my workload and move into the cloud. And one of the interesting things that we saw originally was, you know, I'll just lift it and move it over there. That's not necessarily the best model for the cloud. So you see people doing that. What I actually think is really interesting, and I know Ope has been very focused on is actually transforming the application so that works most effectively in the cloud model. >> So Ope, maybe give us the background on HBC, for folks who aren't familiar with the company and your role there. >> Sure, so HBC is 350, somewhat years old. It's the oldest corporation that's continually existed in North America. I have the privilege to serve as the chief technology officer there. And, you know, HBC is a company that has innovation kind of baked into its core DNA. We have to keep reinventing ourselves, otherwise, we get stagnant and we get left behind. Clearly, we're still around so--. >> So far so good. >> We must be doing something right. But kind of pivoting to what you were saying earlier, you know, our journey to the cloud was multifaceted. Some of it was to improve the pace of innovation, some of it was to improve on quality. So you know, we have typical data center technologies, and, you know, we had some of the typical issues you would have, right, so some older equipment, you know, failures, etc, etc. When you're in the cloud, a lot of that is just managed for you. Again, it's about what I talked about this morning, it's about moving your team up the value chain, towards creating value, right? So you start with the managing of core basic infrastructure, and you start consuming them as services. The interesting thing is, as you mentioned, for the vast majority of people, your first foray into the cloud, is pick up all those virtual machines that you had on-prem, and put them in the cloud. And that's great, you get, immediately you get a better, possibly a better or more available under a cloud platform there. But you're just barely scratching the surface. You don't really get into cloud until you start consuming cloud native services, until you go serverless, you go stateless with containers in Kubernetes, you can use platforms like, you know, Kafka for streaming your data, as opposed to, you know, constructing cumbersome, easy to break data pipelines and all that. So it's a very interesting pivot. And I think a lot of people sometimes struggle with going past that first step, they have the VMs, it's familiar to what they're used to. But for us, we had a digital transformation in the works. We were replatforming from a legacy platform, some of you may know, Blue Martini. But we were moving to a more modern, more flexible platform that was really suited to accelerate our omni channel strategy. Thank goodness we did because the pandemic came around and proved it exactly correct. >> Good timing. >> Yeah, so that's really what happened for us, that actually forced us forward in the cloud journey. >> So Alan Nance, who was at the time, he was like a CIO slash CTO at Philips. And he said to me, if you just lift and shift to the cloud, this is early days of cloud, he said, he's not going to change your operational model. The company, if you want to save billions, you got to change that operational model. But listening to what Ope just said, Danny, what does that mean, from your perspective, I mean, cloud native, and what does that do for your business? >> Well, cloud native,. The benefit of the cloud, of course, makes completely portable, and it's elastic, you can scale almost infinitely, and you don't have to build it. However, the hard part is not the technology. I always say the hard part is the process, you actually have to rewrite your applications to take advantage of all the things in the cloud. And that is not an easy thing. So what we're seeing a lot in the industry across our customer base, is when they have a greenfield opportunity, a new project, they always start in the cloud. We're not seeing a lot of, hey, am going to completely modernize my applications, because that's expensive. It's already built. And so customers will sometimes pick that up and move it to the cloud. And sometimes they'll actually move it back on premises, because the cost model isn't there. But I do think in the long term, if you're looking at four or five years, all the new applications will be designed for a cloud native experience. What that means is written in containers, with container orchestration, you know, seamlessly orchestrating the entire portfolio and data lifecycle. >> So Ope. >> Spot on. >> Translate that into what actually happened at HBC. So as Danny said, we're not going to just going to move everything into the cloud, we've got a hybrid setup, maybe some of the new stuff. What did you do? You have the, your back end systems, your database kind of protected that? How did you go about this omni channel journey? >> So, you know, for us, you know, by the way, that was completely spot on. You know, it's not a fallacy to really examine some cost, because we all have to, we'll have to live in the real world, right? We understand that there are budgets, and there are limits to what we can accomplish within a fiscal year. So you look at an application that's already built, that's already fulfilling the business purpose for which for which it was built. What's the value in immediately going and taking it all apart and containerizing it? If there is a small or easy lift, sure, it might be worth it. But if it's a major system that you have to rewrite, the ROI is just not there, right? So a lift and shift model in that scenario, kind of makes sense. But what you said earlier is exactly what we did. When we had an opportunity again, with the omni channel strategy, we're looking to strengthen our digital arm. And so we were moving from our legacy platform to this new one. And that required us to do a bunch of work. So we had to modernize some of our services, we had to change some of our data, our data process, how we stream data into and out of the e-commerce platform. And all of that actually provided sort of almost a groundswell of support for all of this transformative works. Apologies, for all this transformative work we had to do. So it totally made sense in that case, we actually were able to kill two birds with one stone, really transform and go cloud native, at the same time as deprecating a bunch of legacy technologies that to be perfectly frank didn't really have much of a place in the cloud. >> So many questions. I hope, go. >> Yeah, so it's interesting, because when you talk about that sort of journey to cloud that you're on, sometimes people will ask the question, well, how long before everything is in the cloud? And often the answer is, if you look at what's called the vanishing point, where the two sides of the highway come together, off in the distance, it's like, that's, that's when it'll happen. But as you get closer to that point, it gets further away. So if you had to categorize it in terms of a percentage of where you are now, and then an aspiration over time, how would you categorize that? >> So I have the pleasure of telling you that we are probably at about, I'd say 90% in the cloud? >> Oh, wow, okay. >> We were very aggressive about it. And frankly, I think, you know, first of all, I have the privilege to lead an amazing team. And they did everything possible to make this real. We had a goal, and it was focusing on our customers, being customer obsessed, really. And for us, data centers just didn't make sense in that world. So all we did was work towards how do we deprecate these legacy technologies? How do we consolidate and then move them to the cloud as quickly as possible? So for us 90%, and we're going even even further. Is that last 10% worth it, to go for that? I mean, you know, what's the, you know, you get to that marginal return? >> I really think the next 5% will be worth it, the last five we're not going to pursue and here's why. So think about, you know, we talked about really low latency things that need to be physically in the building. So we have a bunch of, we have a whole lot of fulfillment and distribution centers, right? Those, in some cases, we have automation equipment that really requires low latency connectivity to physical equipment. Moving that to the cloud, is not really a high value proposition. If you think about, you know, large corporate presences, there are some pieces of technology that you could move to the cloud. But again, latency in the customer, the users experience might be compromised as a result. If there's no value, really, to moving that into the cloud, why would you do it? >> And wouldn't you have to freeze the application in order to move it into the cloud or not for these 10% or 5%, or not necessarily? >> Not necessarily. In many cases, we have applications that are built in a distributed fashion so that you can take, you know, some percentage of it, move it to the cloud, validate it over there, and then move the rest of it-- >> You could build some kind of abstraction layer, okay. So the million dollar question is, what does Veeam have to do with all this? >> Well, so Veeam has been for quite some time now, our data protection engine. You know, when I talk about moving people up the value stack, I don't take that lightly. For me, you know, having engineers do things like and please forgive me for a second here, but do things like backups, to me that's, it's a hard requirement, but it's not really high value for me. So if I can get a platform that can use policies, can use tags can operate natively in the cloud. And once you have it running, you can set it and forget it, other than your periodic, you know, business continuity to DR Tests. You know, that's the dream scenario. And we've achieved that largely. We still have some legacy systems that are not on vignette. But that's something that's going to change over the next, let's call it 18 or so months. >> So did you evolve as Veeam evolved? How long have you been in this role? I apologize-- >> I've been with HBC for three years now. >> Okay, so now, Veeam goes, well, I remember I first saw Veeam at a VMUG. I'm like VMware, I was just brilliant, right? Of course, we all say that. Now, but you saw Veeam's ascendancy through virtualization, and then it took a while, but then all of a sudden, bare metal, the first in SAS, great cloud strategy. Now the first in I don't know if I can say that. Scratch that. We will talk to you about that tomorrow. Someone will come here. >> Someone else will come here. At VeeamON. So, from what you know, about HBC, did you kind of follow that Veeam strategy, they were just sort of there as you migrate it to the cloud, SAS, you know, Microsoft 365, etc? >> Yeah, so we actually started using Veeam in a very limited capacity quite some time ago, mostly to protect on-prem virtualized workloads. And that was, you know, that was really the limit. And, you know, my team had been used Veeam, in my previous role when I worked for a large healthcare provider, health care company in the states. So I was pretty familiar with Veeam as a platform, I was very familiar with the journey. I think that you know, more than many other, most of their competition, they've made the transition into the cloud first world, far more successfully. If you think about the policy engine, the automatic tearing, by age, as well as some of the cloud tagging, and the full integration with the native capabilities in AWS and Azure, it's been a dream scenario for us. >> You and I have talked about this Danny, and a lot of your competitors, especially early on the cloud, they wrap their stack in, you know, to container, or Kubernetes, it's shoved it in the cloud, which is really hosted on prem app. You guys didn't do that. I mean, I pushed you on this a number of times. What did you do? >> Every time there's a modern infrastructure, we say, how can we actually apply data protection, modern data protection to that infrastructure, specifically. We don't try and take what already exists. And Veeam started at this. If you think back when we first started, everyone was doing agents. And if you took an agent, put it on a hypervisor, and you'd 100 of them running at the same time, you would kill your production system. So we said, we'll take a snapshot at the hypervisor level. And then when storage arrays came up with snapshots, let's take advantage of that. When we went to the cloud, we said let's take advantage of the API's rather than trying to put an agent in there. And so every time we encounter a new infrastructure, we say, how do we take advantage of what that infrastructure is bringing? >> We're going to dig into more of this tomorrow. But I don't want to steal from the HBC story. Let me ask you about, you talked about, we talk a lot about digital transformation and modernization. And, of course, COVID was like a force march to digital, we all sort of realize this. What do you see Ope, that's now permanent? Whether it's, you know, security, data protection, and how you're thinking about modernization? What are those practices that are now best practices that will become permanent? >> Well, the obvious one that kind of hits up hits us all in the face is remote work. For the past, let's call it two ish years, my team has been almost completely remote. And as a result, you know, we've been able to show that, for us, it worked just fine. There were some teething pains as we all did >> It was like Y2K. Wasn't it? Hey, the world didn't end. >> It became a non factor very quickly, why? Because for most technology organizations were too used to working outside of normal hours. So it wasn't a stretch really to extend a logic to just working, you know, working remotely permanently. That said, you know, one of the things that for us, and I'm going to deviate away from the technology side for a second, one of the things that is really critical for us is we're trying to make sure that we respect people's work-life balance. As we have colleagues who work from home, you know, today, it's very easy to roll out of bed in the morning, you know, put your zoom suit on, and you know, where you're wearing your shorts, and all that and just work the whole day and then around like five to 7 P.M. or whatever, you sign off and you just realized, I just spent way more time working than I probably would have if I were going to the office. That's you know, it's a great productivity-- >> With no breaks. >> With no breaks, right? And there's no button, no water cooler moments or whatever. But, you know, we're trying to, we're trying to come up with various ways to respect people's, you know, work-life balance. Interestingly enough, we actually have a law that is going to effect in early June, in Ontario, where there will be a right to disconnect. So outside of normal working hours, you will be required to disconnect from your employees unless it is an operational issue, or some other pertinent emergency that requires them to engage. So, I think that's going to become the new norm as we go forward. Coming back to technology, I think just looking at the last two years, I don't know if you've noticed the same thing, but the pace of innovation seems to have picked up a tick. And I think that is going to become the new normal. You're going to see a lot of people challenging status quo a lot of sacred, a lot of sacred cows are going to get, you know, get, you know put out to pasture. And I think that's a good thing for our industry, it's going to quicken the pace of innovation. And it's also going to make people more thoughtful about where they place their bets, I think. You know, the other thing, this is the last one, dollars and cents. If you think about the pandemic, when it first started, we all had to take a breath, because instantly, a whole lot of industries just paused, right? And when that happened, you know, you had no revenue coming in. You had, it was whoa, what are we doing here? And I think that also sharpened our focus, when it came to making some some decisions. You know, we all had to deal with, you know, in some cases, furloughs and some cases reductions. Thankfully, we're all back to back to normal now. But where you place your bets financially, it's going to drive a lot of technology decision in investing, right? So I think that's going to be a larger part of our kind of landscape going forward. >> So that last point about innovation, Danny, it's got to be music to your ears, because your, the premise, you're saying, behind Veeam, is you look at the next trend and then modernize, you put meaning behind modern data protection. It's not just a tagline. You gave a couple of good examples. But talk a little bit more about, you know, what Ope just said and what that means to you guys? >> Well, at a technology level, I always talk about three things being part of modern data protection. One is, around the security, everyone working from home, there's intellectual property going into the home on the endpoint in Microsoft Teams, in all the collaboration tools, that needs to be protected. And actually, we're seeing because of the rise in ransomware, cyber insurance is actually requiring data protection for that. So a big part of modern data protection is all about the security of the environment. The second is cloud acceleration. We want customers to move to the cloud. I love sitting here quietly listening to him tell the story of what they're doing, because it's perfect. That is the story that we want from our customers moving to the cloud. And we don't want to stop that in any way. In fact, all of our licensing models go to market, support set cloud acceleration. And then the last thing is, of course, data protection. If they're going to do that, you own that data, you need to protect it on any cloud and on every cloud. And so our focus around modern data protection is those three things. Ransomware protection, cloud acceleration and modern data protection >> In an environment that is not bespoke, I presume, we're going to talk about Supercloud tomorrow. But right, but this idea that instead of going to, I don't know, if you run on Google, AWS, Azure, whatever, but instead of going there and doing your thing, and going over here and doing your on-prem, but you want a consistent experience across all your estates, whether it's on-prem and the cloud, eventually out to the edge, we're going to talk about that tomorrow, too. Is that a fair premise? >> It is. I mean, operational consistency is absolutely crucial for my team to succeed. I mean, think about running multiple different tools for data protection, it just creates a whole lot of interaction, let's call it that has friction. And ultimately, with anything and technology, wherever there's friction, you're going to have problems eventually, and you're going to have varying levels of skill in the team. Suppose you have part of your data protection team, you lose one or two people to COVID for a week, right? And you have a DR test. And it's so happens that these are the experts at FUBAR software, that is your data protection platform. The people that you may have on-prem, available may not have the right skills. I mean, unifying that stuff and actually running them out of the same ethos, really. I think that creates operational consistency that is so valuable for us to be successful. There was one thing I wanted to bring up, just hearing what you said earlier. Zero trust, I think is going to become part of our industry baseline as well. Zero trust approaches to network connectivity to tooling so that you stop dealing with traditional VPN. >> Tho nication >> Tho nication It just, that's where we're going as well. So apologies but-- >> No, not at all, it was a buzzword before the pandemic. >> It was but it's actually-- >> Now, it's a mandate. >> It's kind of, it's come back and become actually useful. >> If people are trying to, okay, what does this really mean? What does this mean to our organization? Exciting times, you know, the thing is, there's a lot of unknowns, right? And we certainly saw that with COVID. So how do you as a technologist deal with, you know, it used to be we would automate the known. This industry is built on that, right? How are you approaching what you don't know, from a technology, infrastructure and process standpoint? >> So I'm going to, everyone watching, everyone turn their videos off, when it's, I'm going to give them a secret, it's the people. The people are the secret sauce. If you surround yourself with amazing people, curious people, you can solve any problem. I again, like I said, I have the privilege of leading this team. And we have some amazing thinkers and problem solvers. If you set them to task and give them the right support as a leader, they will accomplish anything. And so for me, having a robust and just really diversely skilled team allows us to attack any problem, I have zero, I have zero worries about the future of state of technology, I have absolute confidence, we'll be able to engage, master and exploit whatever technologies come our way or any other challenges that actually happened to you know, be in our path as well. >> We hear this a lot in The Cube people process technology. Technology, figure itself out and get the good people you can get the right process and win. >> Absolutely. >> Ope, Danny, thanks so much for coming on The Cube. Danny, we'll see you tomorrow. Tomorrow afternoon Danny's coming back and we're going to dig into a lot of this stuff and double click on it. Appreciate your time. >> Absolutely. >> Thank you. >> This is Dave Vellante, for David Nicholson. You're watching The Cube's coverage VeamON 2022. From the Aria, in Las Vegas. This is day one. Keep it right there. (enchanting music)

[Music] hello welcome to this cube conversation i'm john furrier the palo alto studios for the cube i'm your host here with jeremy burton who's the ceo of observe inc just launched their product they launched their company before that they're doing great jeremy great to see you oh no thanks uh always great to be back on yeah there's there's certainly a lot going on the start of my day job which is running observing my night job which is uh obviously working with uh snowflake and it's not great to see both going on at the same time you've done very well with the snowflake relationship being a board member and all and being in that ecosystem and a lot of people are doing well in this shift you're part of it again you're on the inside but also now on the outside building a business and it's exciting because it's highly competitive it's a big category and it's really moving fast so give us a quick update on what's going on in the landscape and your recent launch you just had yeah i mean i i think most businesses be the you know new businesses cloud native businesses as we call it upon in the cloud businesses are old um that they're really uh trying to deliver like new services to reach customers and it's harder for an incumbent business because they've got to do a lot of reinvention or modernization or i guess the term de jure is digitization um and ultimately a lot of that means writing they've got to start writing software again you know it comes naturally maybe to the newer companies uh the sas companies uh but the biggest of the big have got you know really got to start riding software again and and as they push a new code into production every day they've got to make sure it works and so this new market for observability i think really uh helps people troubleshoot problems with this you know these new applications um and the goal obviously is to make sure that you know you avoid customer churn and any kind of a bad experience which um i think is what every sas company dreads um you know it's a big problem you know getting all these metrics in one place is really key i want to get into your launch 2.0 yeah we could bring in dave vellante my co-host was thecube always a favorite to bring on the analysis i know dave dug in heavily on the launch dave good to see you we'll get you hey guys how are you doing how are you doing jeremy good to see you yeah john i mean jeremy your your first launch was was really a company launch right and now now you're given the the product update so what do we need to know yeah so we i mean you're right when we first went out it was sort of like this is observing this is what observability um is we we sort of glossed over a lot of product details because i think like a lot of startups we you know we had a chunk of initial functionality but we knew there was a lot missing and so so previously you know in the last six months since we did that announcement we're now trying to you know fill out the product and a couple of the big features that we knew we needed um i mean one was metrics um and although we've always been able to ingest metrics uh most people maybe know you know time series type data we hadn't built all of the functionality you know in our language or in the user interface for the user to be able to manipulate them um so that was a big lift um which we got done and then and very closely related once you've got metrics the next thing people want to do is they want to start alerting on things hey tell me when this metric is is out of whack and one of our sort of big differentiators are one of the things that we always bring to bear on any kind of data we manage is to link data together so we're always trying to provide more context for the data that the user's looking at so metrics and alerts they sort of tie into our core value prop of being able to relate data jeremy if i don't mind you don't mind ask answering i'd like to get your take on this because one question i ask all these analytics companies is yeah data's great data lakes and it's all good about getting the data in this kind of environment but most people just want to shape the data and they want to just get insights out of it fast they don't want to they don't want to do a lot of prep they want to have it in position whether it's querying it or just having it available and sometimes it's not always there so they're constantly reshaping it and so the idea of just shaping it and making getting some insights which is basically quickly distill out of it turns into i got to reshape i got to go back to the well if you will or the lake in this case and pull out the data how are you guys solving that because this is like the um the simple construct make it easy yeah it's funny i mean even going right back to data warehouse in days of old the big frustration is is etl right it was so painful to transform the data into the right shape to get into the database i mean some of these projects i mean i think like 70 of those projects never even completed um the the big big difference now and certainly a lot of the data we deal with is it's unstructured inherently it's generated by machines we we just sort of dump it all into observe and then we let users pause it on the fly and so it can be one shape one day in a different shape the next and then we'll we'll backfill all of the data automatically into the new shape that the users define so these systems have really got to be set up to do um like ad hoc analysis you know when if you only did a couple of updates to your application uh a year the the environment wasn't that dynamic it didn't change very much and most of the problems you saw you you've seen before and now with code changing every day the application looks different every day so the issues that you see look different every day so it's really really important that these systems are incredibly dynamic and don't get locked into one particular shape from the get-go jeremy you you took a somewhat different approach i mean a lot of companies in this space will choose to do like a purpose-built database specifically for observability and metrics and so forth and that that's talking about a heavy lift that could take take many years you're choosing to put your emphasis do your heavy lift elsewhere yeah that obviously gives you a time to market advantage can you talk a little bit about that philosophy and what that gets you yeah it was probably one of the biggest decisions that we made when we founded observe was was do we build our own database like almost everyone who'd gone before um or do we go with a commercial offering and when we first started building against snowflake three years ago we we did we weren't actually sure it could do what we wanted to do and so it was one of the biggest areas of technical risk um but certainly at this point we've got ourselves very comfortable that it's going to be able to do what we need it to and it saves us building a database and uh i mean like this week at the snowflake summit i think snowflake just announced an additional 30 compression on data it's like okay so we did nothing and now you know all of those folks who are sending terabytes a day to us they get an extra 30 compression and and so that's the value of building on a commercial platform you know snowflake has got 300 engineers working away on on their database and they deliver benefits to us and we focus on the application so we know obviously frank we talk to him all the time and he's unequivocal about your cloud we're not doing a halfway house we're not doing on-prem but you're i'm sure familiar with the uh the a16z narrative from from an uh from from martin casado and sarah wong basically the premise for those of you don't know is you know for startups and as you're growing cloud is a no-brainer but at scale it becomes fifty percent of your cost of revenue it becomes uh an albatross to your operating leverage what do you think about that do you buy that uh do you ever see like a snowflake going going back on prem what's your thoughts on that i mean i feel like yeah i mean we used to put wells in our back gardens and generators in our basement and you know they're cheaper too right but the problem is i've got to dig a freaking well right and and then what am i not doing while i'm digging my well and and so i i don't know i i mean i get the general premise but i don't want half the company going and building not just like a database all of the infrastructure that's underneath why because it's not what our customers pay for like if we can add more value on top of that platform we can charge more so it's sort of like well if all those companies had actually started out building their own infrastructure and everything would they have would they have built the application experience that made them successful i mean you so the the i mean i i get the paper i think it's very very well written i'm just i'm just not sure it's a big distraction like we don't care about the underlying infrastructure we just want it to be there you know and you know and if we were doing that then we might observe might not be as good as it currently is you know well i think it's a question to me john is where's the customer value is the customer value in you know the valuation of the company or is it in what you can deliver and how fast you can hold on let me just put context to martin casado's little thing there it's the paradox um paper so there's a paradox there and his thesis is do you focus on cost of goods sold or do you drive more revenue and his whole part point was at some point you got to look at the cost right and and i then weaved into i hit him up on twitter immediately and i said oh so you must have a bunch of companies who aren't growing right so so because if you look at what's going on the mckinsey paper we covered this at our last startup event startup event is that the companies that are driving new revenue it's coming from a lot of re-platforming and refactoring but also net new use cases so a lot of clients are making more money by introducing new products so so that's a new revenue so you you are either going to be on one side of the paradox you're going to be inside of i'd rather refactor for new revenue yeah then save money by reducing costs so i still think we haven't cleared the runway on this growth so i think there's plenty of trillions left to create so i'm on the side of i'm on the side of you know if you're worried about pennies in the cloud to the well point that jeremy mentioned then you might either look at other things yeah it's about growth i mean i feel certainly younger companies and and observe and i mean also snowflake that we were just talking about i mean uh the snowpack announcement this week of going and running spark jobs well yeah they could do that or they could go build a data center i mean to reduce costs and to me um the right call is to do more with customers data um and and the the i don't know the somewhat um i mean the counterpoint to that would be well let's make it a more profitable business but you know to me that doesn't add up for the majority of new companies jeremy how should we look uh i'm gonna ask how should we think about this space because you have you got guys like splunk that have been doing log analytics for a while now you got you got the elk stack coming in with an open source and you know it's it's open source but it also brings complexity you've got big players now like cisco who's made you know the apple the acquisition of appd you've got kind of who's now a legacy a new relic we talked about purpose-built databases before so everybody's coming at this from all different sides how do you think about it look at it and where do you fit yeah i think you've got the big players i mean you've you've named quite a few of them then and and look most of my career i've i've been on that side right and and typically what you do as a big company is it's harder to innovate and so you use your balance sheet for innovation you go buy innovation and and then you try and integrate and um that that i mean it's very very doable and um but it just takes a long time and the risk is that as you integrate you're never really getting your architecture on a solid foot and you're sort of band-aiding things together and we're selling multiple things to the same customer versus really coming back to first principles and saying well how should this really have been built so i actually tend to worry a little bit less about the bigger companies um and then look there's a set of startups that have from like observed from first principles thought well if we were to build a system to to look at all the telemetry data that applications and infrastructure generate then then how would we do it um so you know we certainly uh banking on the fact that the more modern architecture um as time goes by because i still think we're you know we're in in baseball terms we're probably in the first inning still of observability um that that modern architecture will will come to bear over time we'll be able to do things that the other guys won't be able to do and and one of those is actually the simple task of relating data you know why because all of our data is in one place and it's in a relational database you know it's it's that simple i think one of the things that's worth calling out and it's pointing out is that you guys are also on the snowflake so you you're riding that wave to your point about i which i agree with by the way you're in you're focusing on innovation not kind of moving the deck chairs around on stuff but i want to get a question about this event you had because one of the things that you guys are becoming known for is to eliminate the headaches for sres and devops engineers who have been conditioned to accept you know the old ways of kind of handcrafting and the people who do it first tend to be the most bloody when they when they come out of it but as it becomes easier right and we discovered this at the red hat summit dave and jeremy is that this notion of an sre is becoming more prominent in engineering schools and computer science programs as kind of replacement for it i don't mean like i t is dead but like it's turning into ai ops git ups whatever people want to call it it's cloud native so the notion of an sre is on the teams of these modern development teams so you're seeing this end-to-end workflow visibility so so that means that if they're going to have that they're going to have these new team members sres and dev and sec together and they need the data so this is where you guys are and i think you guys hit this and correct me if i'm wrong if you don't mind explaining how does that the observability equation change when the teams change because teams are changing in the modern architecture yeah i mean it's it's it's probably a cliche but the the you know there's tooling and then this process change and as as as people move to things like continuous delivery um they get maniacally focused on uh delivery of of new features and new capabilities to the customer and then focused on the experience that the customers have in and i think the you know the role of the sre becomes critical because they try and understand not just what the customer is doing with the application but the problems that the customer is experiencing and that's going to work hand in glove you know with the engineering team who ultimately is going to implement the new features that the customers want and one of our sort of big missions here is to is to lessen the burden on the devops team which has been providing essentially infrastructure and tooling for for the sre and engineering teams to use right now they're overwhelmed to deliver just the basics and candidly the engineering and sre teams are not not happy with what's been delivered so we if we can lighten the burden on the devops team you should then get a richer experience for the sre and engineering teams for them to do ultimately what they want to do which is customer satisfaction and and engage their customers uh in in new ways and and there's just the quality of what is surface to those teams right now is just not very good because it's hard so jeremy you mentioned the first innings your uniforms are still white you you got the starting picture how's it how's it feeling how's the arm feel what's the early customer interactions like where are you getting traction yeah it's it's been interesting because um you know when you start with no customers i mean obviously we've been on the wall here at work our first customer 2500 bucks and i've never been so thrilled to get a sales order for twenty five hundred dollars um but no it it it's we we've targeted largely sas companies uh or tech tech centric companies and and one of the guys that we're going to be highlighting is uh topgolf which um i'm sure anyone who's been there and and you know enjoys going and hitting a golf ball around and playing angry birds but um look they're a tech centric company um customer experience for them is everything they're not in the in the it business per se but it enables them to deliver these amazing customer experiences and so you know when they've got issues when they need to troubleshoot problems they need to do it quickly and and so we tend to you know help those kind of companies um improve the experience they're providing um but yeah we've got about 20 paying customers so far um it's it's it's very different actually getting a customer paying you money versus a sort of friend a family member said yeah i'll give that a whirl um you know it certainly should happens the point on the feedback and and really that's what we need right now i mean i think every startup strives to get to what we call market fit which is can we sell this product repeatedly to thousands of customers um i don't think we're quite there yet but we certainly have got the volume of customers and the feedback coming back to engineering that that you know can get we know what to bill put it that way to get us to that point well smart what you do when you're starting with the sas companies the service providers you so you're not you know you're not jumping off the cliff into the enterprise for every custom deal you know get the product market fit and then understand the retention and then expand your tam from there yeah yeah you try and build a solid foundation and you know when you go to the enterprise you're going to need features like role-based access control and more of the manageability capabilities but you know if you were to build all of that out first then you wouldn't know whether you've got a compelling experience for an sre or an engineering team and so what you tend to do is is defer a lot of the management type capabilities try and build compelling features when you see the features are compelling then you sort of build out the supporting infrastructure that allows you to go to bigger companies so it's uh i mean it it the enterprise is what i've always dealt in sort of enterprise software is it's it's not easy um and and my old boss joe tucci had a great saying on this like you know if you're in a hurry take a bit more time and i think that that's sort of our mantra right now we're in a hurry everyone wants to go but like if we don't get the product right it'll it'll bite us later yeah the other expression in the enterprise is everyone makes it all complicated and everything it's all too complicated um which is the enterprise if it's not complicated they make it more complicated right so uh welcome to the edge too now there's every huge there's every edge case you can think of which is why you've got to be careful early on because we we can't afford we don't have time to deal with edge cases we've got to deal with you know what's up the power alley and then once we've got that going then you can start to deal with more of the edge cases yeah we're in the same boat on our end too jeremy i'd like to get uh to end the segment here by giving a quick update and recap of uh the event real quick and what you guys are doing as a company and and what you did at the launch and where your sweet spot is what are you looking for the what's the type of customers that you're looking for right now what is that power alley that you're focused on yeah three to four thousand sas companies in in north america is where we're after um and we tend to help folks on more efficient troubleshooting of applications we help them with tool consolidation um and we help them with security audit and compliance so there if you like the the key use cases that our initial customers have brought us into and um yeah we started off really focusing on on logging and log analytics and then you know yesterday we added to that you know the metrics the time series data analysis um and also the alerting and and we've also got really running in-house the the more apm-like visualizations around tracing so maybe a little bit of a hint at what's coming up later this year yeah i want to get your thoughts too there's been some commentary on twitter like you know we want to get things simpler a little bit more calmer i think there's a comment like it's not the mid we want more of the midwest vibe not so much that the coastal elite silicon valley shiny new toy yeah what's your take on that because it's culturally the shift people want to reduce the tools i mean they got the tool shed of you know every single tool that's been shipped every company comes out is selling a tool don't be the don't be a fool with a tool as the as the expression says no no if we're not careful observability we can define it to be this nichey thing and and you know in silicon valley out here it's probably the worst because there's almost this attitude of well i'm not sure you're smart enough to do observability you're doing it all wrong and our approach i think and i think the market in general wants like they've got issues and our approach needs to be well give show us what you're doing today give us the data that you're generating today we'll make that better and then we'll show you where the blind spots are and so you can have a much more iterative approach to getting to that desired end goal but we've got to stop defining observability as almost this this niche that silicon valley companies uh use i mean i i always joke that we want more of our customers watching netflix not listening to engineers from netflix explain observability yeah david call the flyover enterprise now it's a new category of enterprise yeah i i i i want to encourage people to go check out the the launch it's i presume it's up on your website jeremy so not the typical mumbo jumbo you guys have a lot of fun you started off you're like what and it's it's just it's pretty hilarious and then you know you get into the meat of it but so good job on that yeah thanks yeah we had a local san francisco comedian uh and that helped us out she was awesome i think and i think it's been a software engineer at uh surveymonkey back in the days right right always great stuff jeremy thanks for coming on thecube thanks for the update and uh we'll see you around see you in real life soon very soon great thanks guys always a pleasure to be on okay it's thecube conversation i'm john furrier dave vellante on analysis on this cube conversation segment soon we'll be in real life we'll be at mobile world congress for our first physical event in a long long time first event since 2019 for mobile world congress a lot has changed since that time and we'll be on there for the first hybrid event and then we have two more hybrid events coming up as well adf's reinforced as well as ada's reinvent cube virtual and cube physical all together stay with us thanks for watching [Music] you

>> Live from San Diego, California It's the queue covering Sisqo Live US 2019 Tio by Cisco and its ecosystem. Barker's >> Welcome Back. The Cuba's Live at Cisco Live, San Diego, California That's your sunny San Diego. I'm Lisa Martin and my co hostess day Volante. Dave and I are gonna be talking about Baraki with Tony Carmichael, product manager A P I and developer platforms from San Francisco Muraki Tony, welcome. >> Yeah, Thank you. I'm super happy to be here. >> So you were in this really cool Muraki T shirt. I got that work and get one of those. >> We can get one >> for you for sure. Right. This is Muraki. Take over. Our here in the definite zone. This definite zone has been jam packed yesterday. All day Today, people are excited talking a little bit about what Muraki is. And let's talk about what the takeover isn't. What people are having the chance to learn right now. >> Sure. Yes. Oma Rocky, founded in two thousand six. I can't believe it's been over 10 years now. Way really started with the mission of simplifying technology, simplifying it, making it easy to manage and doing so through a cloud managed network. So that's really what Muraki was founded. And then, in 2012 Iraqi was acquired by Cisco. So we continue to grow, you know, triple digit, double digit growth every single year on, we've expanded the portfolio. Now we've got wireless way. Actually, just announced WiFi six capabilities. We got switching. We've got security appliances, we've got video cameras and then on top of all of that, we've got a platform to manage it so you can go in. And if you're in it, it's all about. Is it connected? Is it online? And if there's a problem solving it quickly, right And so that's why we're really here, a deb net and doing the take over because we're seeing this transition in the industry where you know, really is more about being able to just get the job done and work smart, not hard on. And a lot of times AP eyes and having a really simple a platform to do that is paramount, right? So that's what we're talking about here and the takeover. Just answer. The other question is on our here, where we just basically everything is Muraki, right? So we're doing training sessions were doing labs reading education and some fun, too. So reading social media and we've got beers. If you want to come up and have a beer with us as well, >> all right, hit the definite is on for that. >> So how does how does WiFi six effect, for example, what you guys are doing it. Muraki. >> Yeah, so that's a That's a really great question. So WiFi six means, you know, faster and more reliable, right? That is fundamentally what it's all about now. WiFi over the years has very quickly transitioned from, like, nice tohave. Teo, You know, you and I check into our hotel, and within seconds we want to be online talking to our family, right? So it's no longer best efforts must have, whether it's in a hospital, hotel or in office environment. WiFi six ads. You know a lot of new features and functionality, and this is true from Rocky for Cisco at large, and it's all about speed and reliability right now on the developer side. And this is a lot of what we're talking about here. A definite it also opens up completely new potential opportunities for developers. So if you think about, You know, when you go to a concert, for example, and you see a crowd of 30,000 people and they're doing things like lighting up lanyards the plumbing, right? The stuff making that tic is you know, it has to work at scale with 30,000 people or more, and that's all being delivered through WiFi technology. So it opens up not just the potential for us, maybe as as concertgoers, but for the developer being able to do really, really cool things for tech in real time. >> So you talked about a simplification, was kind of a mission of the company when it started, and it had some serious chops behind it. I think Sequoia Google was involved as well, right? So, anyway, were you able to our how have you affected complexity of security ableto Dr Simplification into that part of the stack? >> So that's a fantastic question. If you think about you know, this shift towards a cloud connected world not just for Muraki, but for for all devices, right, consumer ipads, iPhones and writhe thing that opens up from a security standpoint is that you have the ability from a zero day right, so you had a zero day vulnerability. You know, it gets reported to the vendor within seconds or minutes. You could roll out, uh, patch to that. Right, That is that is a very new kind of thing, right? And with Muraki, we've had a variety of vulnerabilities. We also work with the Talis T Mat Sisko who are, you know, they've got over 10 or 50 researchers worldwide that are finding these vulnerabilities proactively and again within, you know, certainly within a 24 hour period, because we've got that connectivity toe every single device around the globe. Customers now Khun rely on depend on us to get that patch out sometimes while they sleep right, which is really like it sounds nice. And it sounds great from a marketing standpoint, but it's really all right. We have retailers that, you know, they're running their business on this technology. They have to remain compliant. And any vulnerability like that, you've got to get it fixed right before it becomes a newsworthy, for example. >> So as networks have dramatically transformed changed as a cisco and the last you know, you can't name the number of years time we look at the demands of the network, the amount of data they mount. A video data being projected, you know, like 80% plus of data in 80 2022 is going to be video data. So in that construct of customers in any industry need to be able to get data from point A to point B across. You know, the proliferation of coyote devices edge core. How can Muraki be a facilitator of that network automation that's critical for businesses to do in order to be competitive? >> Yeah, so it's a fantastic question. I think it's something that's at the heart of what every I T operation is thinking about, right? You hear about, you know, digitization. What does that mean? It means supporting the business and whatever things, whatever they're trying to do. And a lot of times nowadays, it is video. It's being able to connect in real time with a team that's maybe working across the globe now to get right to your question. There's two things that that Muraki is delivering on that really enables it teams right to deliver on that promise or that really it's more an expectation, right? The first you know, we've got a serious of technologies, including rst one product. That a lot for you to really get the most efficient, effective use out of your win connectivity, right? So being able to bring in broadband, bringing whatever circuits you can get ahold of and then do you know application delivery that is just reliable in dependable Catskill? Thie. Other aspect to this is giving data and insights to the teams that are responsible, reliable for that delivery. And this is where ap isa Really, Really. You know, it's really at the heart of all of this because if you're operating more than, say, 50 sites, right, there's lots of beautiful ways that we can visualize this right, and we can, you know, add reports that give you top 10. But the thing is, depending on your business, depending on your industry, different things they're gonna matter. So this is where Iraqi is investing in an open platform and making it super easy to run system wide reports and queries on you know which sites were slow, which sites were fast, prioritizing the ones that really needs some love right? And giving data back to the teams that have those Big Harry questions that need to get answered. Whether it's you know, you're C suite that saying Are we out of the way or just a really proactive team? That's just trying to make sure that the employees experiences good. >> What about some of the cool tools you guys are doing? Like talking about them Iraqi camera? >> Oh, yeah. I mean, so the other thing I was thinking of when you asked about this was, you know, video as a delivery medium. Of course it's necessary when you're doing, you know, video conference saying and things like that. But when we look at, say, the Muraki M V, which is really our latest product innovation, it's really us kind of taking the architecture of, ah, typical videos, surveillance system and flipping on its head, making it really easy to deploy Really simple, no matter where in the world you are to connect and see that video footage right? The other thing we're learning, though, is that why do people watch video surveillance? Either You're responding to an incident, right? So someone tripped and fell. There was an incident. Someone stole someone or someone sold something, or you're just trying to understand behavioral patterns. So when it comes to video, it's not always about the raw footage. It's really about extracting what we often call like metadata, right? So them rocky envy Some of the really cool innovations happening on that product right now are giving customers the end state visualization. Whether that's show me all the people in real time in the in the frame, give me a count of how many people visited this frame in the last hour. Right? So imagine we have cameras all over. We want to know what those what those trends and peaks and valleys look like rate. That's actually what we're after. No one wants to sit there looking at a screen counting people s. So this is where we're starting to see this total shift in how video can be analyzed and used for business purposes >> are able to detect anomalies. You're basically using analytics. Okay. Show me when something changes. >> That's right. Right. And we've seen some incredibly cool things being built with our FBI. So we've got a cinema, a really large customer, cinemas all over. And they're doing these immersive experiences where they're using the cameras. A sensor on DH. There saying, OK, when there's more than a handful of people. So we've got kind of a crowding within the communal spaces of the cinema Changed the digital sign Ege, right? Make it a really immersive experience. Now, they didn't buy the cameras for that. They bought the cameras for security, right? But why not? Also, then two birds, one stone, right? Use that investment and use it as a data sensor. Feed that in and make it completely new experience for people in the environment. >> Well, I couldn't so I can see the use case to excuse me for for, like, security a large venue. Oh, yeah. Big time >> infected. Thank you de mode along that front >> easy. And Mandy >> dio definite create where there wasa like a stalker. Yeah, where there was, like, a soccer match. And they're showing this footage and asking everyone What did you see happen? You know, a few seconds and actually what they did was using Iraqi. They were able to zero in on a fight that was breaking out, alert the then use security team and dispatch them within a very short period of time. >> Yeah, and we've seen like there's amazing there's tons of use cases. But that's a great example where you've got large crowds really dynamic environment, and you're not again. You don't want to necessarily have to have folks just looking at that feed waiting for something to happen. You want an intelligence system that can tell you when something happens? Right? So we've seen a ton of really cool use cases being built on. We're gonna continue to invest in those open AP eyes so that our customer, you know, we can move at the speed of our customers, right? Because I'm a rocky like, ultimately, our mission is like, simple i t. There's different layers of simple, Like what matters to a customer is like getting what they need to get done. Done. Um, we want way. Want to really be ableto enable them to innovate quickly. Ap eyes really are the center of that. >> Yeah, and so talk a little bit more about your relationship with definite how you fit in to that on the symbiotic. You know, nature. Yeah, Iraqi and definite. >> I would love to. So we've been working with with Suzie and the and the definite team now for really, since the start of definite, and I think it's brilliant, right? Because Sisko were, of course, like from a networking standpoint, we're always at the forefront. But what we started to see early on and I certainly wasn't the visionary here was this transition from, you know, just just like your core. Quintessential networking tio starting toe like Bring together Your network stack with the ability is also right and rapidly developed applications. So that was kind of the, you know, the precipice of Like Bringing Together and founding Dev. Net. And we've been with definite sense, which which, you know, it's been exciting. It's also really influence where our direction right? Because it's a lot for us to see what our customers trying to dio, How are they trying to do it? And how can we, from the product side, enable that three FBI's but then work with Dev Net to actually bring, you know, bring That's a life. So we've got, you know, developer evangelists working with customers. We've got solution architects, working with customers, building incredibly cool things and then putting it back out into the open source community, building that community. I mean, that is really where we've had in a maze. Amazing relationship with definite rate that that has been huge. Like we've seen our adoption and usage just absolutely shoot through the roof. We're at 45,000,000 requests per day on DH. Straight up, like could have been done without >> having that visions. Amazing. We have Susie on in a minute. But I mean, I >> Why do you think >> other sort of traditional companies, you know in the computer business haven't created something similar? I mean, seems like Cisco has figured out Debs and traditional hardware companies haven't so >> It's a really good question, like at the end of the day, it's an investment, right? Like I think a lot of companies like they tend to be quite tactical. Um, and look at okay, like maybe here we are now and here's where we're going. But it's an investment, and customers really say OK, this is the thing that they're trying accomplish, and we're not going to keep it closed and closed source and try to develop intellectual property. We're going to enable and empower on ecosystem to do that. Now I think like you're quickly starting to see this trend, right? Like certainly I wouldn't say that Muraki or Cisco are the only ones that are doing this, which is this, you know, cultivation of technology partners that are building turnkey solutions for customers. You know, cultivation of customers and enabling them to be able to build. And you create things that perhaps Cisco might not even ever think about. But But that is a shift in mentality, I think right, and I think like we're starting to see this more in the industry. But I am proud to say that like we were right on that bleeding edge and now we're able to ride that wave. Iraqis also had the luxury of being cloud native for a cloud board. It's our technology has always been, you know, at a place where if we want to deploy or create a new a p i n point that provides new data like literally, the team behind me can take that from prototype to production to test it into a customer within weeks on. And that is in many cases, what we're doing. >> It seems to me looking kind of alluding to Dave's point from a Cisco overall perspective, a company that has been doing customer partner events for 30 years. What started this networker? We now notices go live a large organization. Large organizations are not historically known for pivoting quickly or necessarily being developer friendly to this. Seems to me what definite has generated in just five short years seems to be a competitive differentiator that Cisco should be leveraging because it's it's truly developer family. >> I could not agree more. I mean the and this goes right to the core of what, uh What I think has made us so successful, Which is this, you know, this idea that at the heart of everything we do, we have to think about not just the customer experience right, which is like, What does it look like toe by what does look like toe unbox? What does it look like to install and what his day to look like? But also, and very importantly, distinct track around thinking about developer experience, developer experience like when your first building AP eyes and things like it's easy to say. OK, this is what they need. This is what they want. But Cisco, and really definite more than anything, has gotten to the heart of way have to think about the way these AP eyes look, the way they shape of their responses, the data they contain, the ease of use, the scale at which they operate and how easy it is to actually build on that. Right? So that's where you're going to start seeing more and more of our kind of S, T K's and libraries and just a lot of like we just this week launched the automation exchange that is again right at the center of We're listening. And we're not just listening to the customers who are trying to deploy 4,000 sites in a in a month or two. Um, we're also listening to the developers and what the challenge is that they're facing, right? Um, I'd love to see more of this. I mean, we're seeing a huge amount of adoption across Cisco. Um, and I think that there's other you know, there's plenty about their tech companies, you know that are that are really, I think, just helping push this forward right. Adding momentum to it. >> Speaking of momentum in the Iraqi momentum's going that way. I >> mean, it's good. Yeah, I would agree with you. >> Well, Tony, it's been a pleasure having you on the program. Absolutely. Success. Were excited to talk to Susie next. And it's like this unlimited possibilities zone here. Thank you so much for your time. >> Absolutely thanks so much Happy to be here. >> Alright for David Dante, I am Lisa Martin. You're watching the Cube live from Cisco Live San Diego. Thanks for watching.

>> Man: Live from Atlanta, Georgia. It's theCUBE. Covering Citrix Synergy Atlanta 2019. Brought to you by Citrix. >> Hey welcome back to theCUBE, Lisa Martin with Keith Townsend live from Atlanta, Georgia. We're at Citrix Synergy 2019, the first time theCUBE has been back here in eight years and I'm geakin out even more, yes, I know it's early, two man hand CMO and EBP of Strodigy CIRTIX TIBB, it's great to have you back on theCUBE. >> Well thanks for joining us here. >> The Keno was awesome this morning, Keith and I were both tweeting like crazy and like and we were like, Wow, we're going to have a great couple of days. >> Thank you. >> You can hear all of the networking and the innovation and the conversations going on behind us here in the Solutions EXPO. I think record number of people attending live, as well as watching the live stream today. There was at least one round of applause, standing here all night. Citrix, a lot of transformation in the last year alone. Really talking about the employee experience as a critical enabler of digital business transformation. Talk to us about that. Yeah, absolutely I mean, with all the technology, technology choices we've had with Cloud and Sass and Mobile. We've created a lot of opportunity but we've also created a lot of complexity. Both through IT and especially for the employee who now needs no navigate across all of this different environment to try get a bit of information or to get their key work done. And so, Citrix and our Customers were saying: Hey look, employee experience has become a sea level and board level imperative. So what we've done is, we've unveiled and continued to extend upon our digital work space. Not just a place where we've unified access to everything an employee needs to be productive. All their Sass Apps, Web Apps, Mobile Apps and content, wrapper that in a layer of security so that IT and the company are confident that Applications and information is more secure in the workspace than now. But now we're infusing intelligence into the workspace. Machine learning and simplified work flows, in order to guide an employee through their day, so they don't need to spend all their time navigating multiple apps, but the tasks and insides that they need to get done are presented to them veery quickly, they can move on and get to perform their best work. >> So Tim, you're literally preaching to the choir. Me and Lisa, we get it, we understand it and then even at they key note, David was preaching to all the major announcements, big claps. Thousands of people clapping. The innovation and ideal of extending the workspace to the intelligent experience, I think the Citrix faithful today, get that. But a seven trillion Dollar problem that you guys are addressing, you just mentioned, but now we're talking about talking to the CEO, the CIO, the CMO, the COO. Talk about expanding message beyond the faithful into the sea squeed. How's that impacting your jobs and how are you getting that message out there? >> Yeah, that's a great question. You're absolutely right. Employee experience is something that is shared. In fact, we've just done a considerable amount of research into that with the Economist on a global basis. What we were finding is IT and HR are sharing this problem together. The rethinking, not just the digital environment of how they're delivering technology to the employee but the physical space and the culture and how it all weaves together. And how we're engaging within Citrix at a much higher level with not just the CIO but with the Chief Human Resources officer, the CEO, the CFO, is because employee experience and how well an employee feels when they have access to the information and tools they need to get their job done, is directly related to the business outcomes the company is trying to achieve. You know, its proven to deliver greater customer satisfaction, increase revenues, greater profitability, all the metrics that really move a business. >> And you know, this is pervasive across any industry and every roll in every organization. I mean, the cool video that David showed this morning, show an example of a Senior Marketing Manager who wants to deliver Rock Star campaigns for her company, but she's got before Citrix workspace and intelligent experience. All these different apps and all this distraction, every couple of minutes distraction. And you think about how that impacts that Marketing Manager's role even all the way to like a call center. And how a call center employee is in the front lines with the customer, whether it's your ISP or something who has so much choice. If that call center person doesn't have access to all the apps and the information that they need, not only are you effecting the employee experience and potentially causing attrition, but the end user customer that service might say, forget it, I'm going to go somewhere else. >> Yeah, absolutely. I mean, if you think about it, we all have that experience where you call a call center and they might not have the answer for you or in some cases the connection might be poor. So really what we're trying to do with the digital workspace is eliminate that. We talk about experiences, it's not just unifying and infusing intelligence into it, but we also leverage our networking portfolio to ensure reliable connectivity. So that employee has access to the applications they need, they can reliably access the information they need and any kind of their telephony or your voiceover IP is consistent. So you or I think they're on a landline in a big call center and they might be working from home but still have access to everything they need through the Citrix Workspace. >> So just a couple of weeks ago, I was at SAP Sapphire, we're talking about customer experience, employee experience. Kind of the ex-data versus the old-data, operational data. And Citrix in the past has been about operational data. You have to share stuff with your warehouse about improving analytics so administrators and engineers can deliver applications and experiences better. Lets talk about the user experience in this new, or the employee experience in this future of work. I have this SAP green screen and man, would my job be so much easier if I could just push a button and get that data into Salesforce, but I have to engage IT for that. I have to open the ticket and we have to take it through project, 6 months later we abandon it because the industry has moved on. How's Citrix going to make that faster for the employee and improving my employee experience? >> Well fist of all, coming from an Enterprise application background, myself, including SAP, I know the depth of functionality of those applications. And for specialized roles, whether you're in supply chain or finance or alike, they spend their day in that core application. However, the rest of us, we're hired for a specific purpose. Whether its the example we gave onstage today about Maria, the Senior Marketing Director, or whether its an engineer who wants to spend their time building product. We were at hight to spend our day navigating, expense reporting apps or performance review apps or other types of applications that we're all exposed to. They're not our primary application, we have to learn a new interphase, we have to manage different authentication. And what the workspace does is in the words of one of our customers, is by unifying is all and being able to reach into those applications and extract out the information and task that's very personal to you. One customer says to their employees, you may never need to log into an enterprise application again, but you'll still get all the utilities, all the value because you have all the insides you need and you can get them quickly without needing to navigate or search across multiple applications. So you can get that task, approve that expense report like that. Without needing to go through 4 screens to do it and take you away from your core job. So really what this is all about, is removing the noise from an employees day so they can perform at their very best. >> So critical because, Sorry Keith, one of the stats aslo I think David shared this morning, was that enterprise software is designed for power users. Which is 1% of the population. So for those folks who need to get their job done as effectively as possible, so that their delivering what they need to and the big end users experience is what it should be. That's to be able to say, you don't ever have to log into an enterprise application again and making that experience personalized, Game changers. >> Absolutely, I mean we think about the frustration that employees have today and that they would share the findings today from the Gallops study but 80% of employees are disengaged at work. The number one reason happens to be around their level of their manager, but the number two one is they don't feel they have access to the right information tools to do their job. They want to get that noise out of their day so they can do what they were hired to do and what they're passionate about. >> So we talked a lot today about the familiarization of enterprise tech. We love these things. We don't love these things because the hardware is great, we love these things because we're able to do our jobs. So whether I'm downloading a app or Angry Birds or whatever experience that I'm having on it is, I get instant gratification from this devise. Talk to us about the overall potential of speed to value in a repeatable process that Enterprises can enjoy around digital transformation based on Citrix versus you know, I've heard similar things from ISV's. They can come in and write a customization from an Enterprise app into another solution, simplify a specific job, but if I have to do that for every application, one I don have the money, bandwidth, time and the industry will pass me up. How are you guys bringing this consumerized experience to the future world. >> Yeah, that's a great illustration is our mobile devices. We live on our mobile devices. A lot of Enterprise application have created really good mobile applications. You know, concur from SAP where I came from, that's a great experience. Very quick to go in. Salesforce, an awesome tool, their mobile experience is different from their regular experience so you have to relearn and navigate. And then there's others that never really created a mobile experience so we're all doing this on our phone and trying to get that done. And even if every, to your point, if every individual enterprise app had a great mobile experience, that still means we need to navigate a whole bunch of interfaces. What we're doing by unifying this into a single digital workspace by curating and personalizing your workday and creating a work stream very similar to what Facebook and others have done for our personal screen and how we get information through that feed, how we get news through that feed. We're doing the same for work. So on a mobile device that experience is so much richer than we've seen since almost the invention of the smart phone. >> So as we talk about the consumerization of Tech, big announcements with Azure and Google. How does that impact that new audience when you go talk to another CMO at a big Car Manufacturer? Why should they get excited about Azure or Google compute? They really don't see that. >> There's no doubt that the world is moving to the cloud, but everyone's moving at their own pace right? Companies has invested decades in some cases of infrastructure and I promise they're not going to move that to the cloud over night, but they are beginning to move certain workloads, certain styles and, by the way, they want to choice of multiple clouds. Which is why Citrix has invested to partner with all the major cloud providers to allow our customers to have that choice. So if they want to leverage some aspects of Azure, they want to move some of the Citrix workloads there, they can do that. If they want to virtualize, as you heard today, the announcement with Google, if they want to take some of their Citrix virtualization, virtual apps or virtual desktops and move that to Google cloud, that's available to them. Including now, as we announced today, with automated provisioning. So IT can quickly set up a desktop, maybe its for a new hire, maybe its for a contractor to come in and give him the tools they need to be productive. So if companies want choice across those clouds, they don't want to have locked in, and they're going to move at their own pace. As we heard today from Partner's Healthcare for example, security first, cloud considered. Their considering aspect is to move to the cloud when it makes sense and they want to have that flexibility to allow them to move at their own pace and make it seamless with their on-premises infrastructure. And that's what we provide. >> That flexibility is key and you brought up, every business today lives in a hybrid multi cloud world. So employees, with that employee experience, needs to deliver access to Sass apps, mobile apps, web apps. To deliver that great employee experience, but I want to turn the times a little bit and take a look at what you guys are doing with marketing and on the business strategy side of Citrix to help deliver that outstanding employee experience to your customers. By way of you CSM team and you even have a relatively new adoption marketing team. I'd love to know how that ladder fits into your business strategy. >> Right, so I'll come to the adoption marketing team in a moment, but the first thing we're doing is, as illustrated here earlier, is that this discussion around employee experience, as it becomes a sea level and board level imperative, it's become a company wide initiative. And so, from a marketing perspective, we have not only gone higher up in the organization having a much more strategic discussion around how we can drive the business outcomes of the companies want to achieve. But also making sure we're putting it in the language of these other roles. All right, HR wants to talk about employee engagement and how we can demonstrate through the work space of how we're doing that. IT wants to talk about adoption of their technologies in the like. So getting to the customer adoption component, so within, as you move to the cloud, it's no longer, I'll sell you a product, good luck. When you engage with a customer, once you get that agreement, that's when the real work starts, right. You're in a long term service agreement and the value they extract from your application, the adoption they get, is going to determine their level of success and their level to renew with you at the end of the term. So we've put a lot of investment as a company into what we call our customer success team. Folks that are 'view them as the coach at the gym'. That's the difference between you buy a treadmill at home, you might use it for a while and it becomes a towel rack. Or you join the gym and your trainers there telling you how to get the best performance. That's what our customer success team does, but top do that at scale and to engage on a real time basis, we've paralleled that with the customer adoption marketing team. And really, we're providing both out-of-product and in-product marketing queue to the customer, to the user of how best to take advantage of the product they've already subscribed to. >> That's exciting, Tim. Speaking of customers' success, the last question as we wrap here. You guys kind of have the American Idol of Customer Awards, The Innovation Awards, there are down to three finalists. We will get to speak to all three of them over the next two days. But something that I mentioned to you that really peaked my interest is, is this is an Awards opportunity for other folks to vote on. And then the winner, all our Ryan Seacrests' are going to be here to announce it on Thursday. Tell us a little bit about the Customer Innovation Awards and how these customers are really articulating the value prop of Citrix. >> Yeah the Citrix Customer Innovation Award's one of my favorite times of the year. The program's been around for a number of years and its really grown a cold following within the Citrix community as customers get nominated based on their deployment and the business outcomes they're driving. We have an, initially an individual panel that widows all those nominations down so that panel consist of former winners as well as analysts and other influencers in the community. And then to your point, the three finalists that we have right now, we expose their stories to the world to everyone here at Synergy and beyond. And they get to vote. So the votes are going to be tallied, I believe the voting polls close on Wednesday night and then we'll announce the winner on Thursday and the customers love it. Not only do they get the recognition, but the other customers love it because I have those same problems. I want to be able to solve it and I want to understand how Citrix can help me. >> And that is as a marketer you know, I know I'm preaching to the choir, but there's no better brand validation than the voice of your customer articulating how their business is benefiting significantly and giving them the opportunity to talk to peers and in the industry. >> Absolutely, that's why we're in it, for the customer's success. >> Well, we'll be anxiously awaiting to hear the results on Thursday Tim, I'm already excited for next year. So, thank you so much for having theCUBE, Keith and me >> Great >> At Synergy 2019 >> Thank you for being here. Thank you for having me. Our pleasure, for Keith Townsend and I'm Lisa Martin, live from Citrix Synergy 2019 from Atlanta. Thanks for watching. (upbeat music)

>> Live from Barcelona, Spain, it's theCUBE, covering KubeCon + CloudNativeCon Europe 2019. Brought to you by Red Hat, the Cloud Native Computing Foundation, and ecosystem partners. >> Welcome back to Barcelona, Spain, this is theCUBE's live coverage of KubeCon, CloudNativeCon, 2019. 7,700 people in attendance, including myself, Stu Miniman, and co-host Corey Quinn, and returning to the program, Abby Fuller, who is the principal container czarina (Abby laughs) at Amazon Web Services. Yeah, Abby, I could say it without laughing, but, uh-- >> I can't. >> I don't think you can. Yeah, so, you know, let's just, czarina? You know, how does one, you know, become a czarina in their career, Abby? Let's start there. >> You ask Deepak really nicely, and he'll change your title for you. Longer answer, I think I'm doing a similar version of what I've always done for Amazon. Which is, how can I get what customers are asking for, and their feedback, and what they're struggling with, they're working on, or enjoying? Taking that back to our internal product development process, and then doing the same thing back the other way. So if we're building something, how can I help educate customers on how to work with it, and how to use it, how to build with it? So, same thing, just funnier title. >> All right, well, Abby, you know, it's a big, cloud show, so of course we know Amazon will be here. Lot's of developers here at the show, lot's of activity. Yesterday AWS held a, kind of, pre-show workshop. Maybe start there, tell us a little bit about that. >> Yeah, so we had AWS Container Day, maybe five or six hundred people, we did it at the hotel that is allegedly across the street, but is really, like, twenty five minute walk away. We did some workshops, we did a Birds of a Feather session at night. We had a little, mini, product preview announcement, so that was pretty fun. Something called, Container Insights, from CloudWatch team. I think my favorite thing about KubeCon is my favorite thing about the Kubernetes community, right, which is that, everyone is so happy to be here. They're all so enthusiastic. I've never had that many questions at a Birds of a Feather session before. We sent a ton of Amazon people here, to, kind of, talk about EKS, and Kubernetes, and community work. And the energy at the KubeCon is always so impressive. >> Give us a little sampling, you know, there's passion, is there questions? Are they trying to understand the various pieces? Are they excited about some of the new features? What's some of the energy you're capturing? >> Yeah, you know, I think it's both. I think on the EKS side, there's always the balance, right, in the Kubernetes community between, how can I have more power and flexibility? And then, how can you carry pager for more of this? So I think it's always an interesting balance, between the folks that are like, hmm, do you think you could manage that for me as well? And the folks that are like, I want to be able to pass in control plain flags. So, there's always an interesting balance. A lot of questions about version upgrades. I think that one is always, always seems to be top of mind, 'cause the Kubernetes community moves so fast. So, compared to a lot of other products, and how quickly they can release new versions, Kubernetes moves so fast. So, if you don't have a good upgrade strategy, you're in trouble. So-- >> Well, to that point, yesterday during the talk, there was a slide that went up, that listed, over the trailing 12 months, that there were 1,900 and change major service and feature releases. And that's very much a two edged sword, sitting in the audience, 'cause on the one hand, yay, the pace of innovation continues to increase, and services are getting better all the time. On the other, it's one of those, hmm, at least four of those would have been critically important, but I may not know about them. And to that end, something that the container group seems to have done, that almost no one else has, has been to put up a public roadmap of what's coming down the pike. Which has been tremendously helpful for customers, as far as being able to plan things out. How did that come to be? >> A lot of talking. I think, ultimately, right, all teams at AWS work the same way. Which is, backwards from what the customer is asking for. So, we have a lot of customer meetings. We have a lot of customer conversations, we talk to a lot of people. I do a lot with that on social media, or at conferences, or with blogs, or with live streaming. But ultimately, at the root of it, we all follow the same process. And I think the roadmap is really an extension of that. It's, how could we get, both what we're working on, to customers a little bit faster, but also, how can you have a voice that we hear so much more loudly? So, right? That you can be the smallest start up, or the largest enterprise, and you can open a GitHub issue just the same. And say, hey, you know, I'd really like to see you do that. And, I think the other piece of it, is that everyone has an AWS story. Where they build something custom, to work around something, or to add a feature, and then six weeks later we're like, we shipped it! And that's awesome, it's a good problem to have, and being able to delete code is one of everyone's favorite problems, I think. It's my favorite problem. >> It's one of life's true joys. >> It is one of life's true joys. (Corey laughs) But, what I think is even better than that, is a little bit of a heads up. And I think that that really builds trust between us and the community, is, how can we let you know we're working on, so you can plan around it? Or, if you don't see something, let us know that we're not thinking about the things that you value. >> Well, So Abby, you know, we've been at the Amazon shows for a number of years-- >> Yeah. >> And that customer feedback loop is something that we hear a lot. >> Yeah. >> Are there any dynamics about, just being in a big, open source community here, is, you know, just listening, and feedback loops as part of that? So, how does that impact, you know, how you work on things? >> Yeah, so, when we do events like this, I try to talk to as many people as possible. I try to listen in to the conversations, when I can. People come by the booth, they come by the meeting rooms. And I think it's about taking that back from all the different sources that were at the conference, the reviews online, the blog posts that people write after this, coverage like theCUBE, taking that all back, and then let's go through it. And then, how many of these things do we know about? Have a lot of people asked us for this? Is this something new? If it is new, how can we go find other people to talk to, to see who else is having that problem, that maybe we just didn't know to ask about before? So it's all part of that same working backwards process, but feedback comes from so many different places, and I think that, that ultimately is what makes it cool, right? It's because you get different feedback at a KubeCon than you will at a re:Invent, than you will on a Twitter, or that you will at a customer meeting. So, you need all of those sources to kind of figure out, what's more important? And, who is it important to? >> Yeah, one of the things that I find fascinating about the entire AWS Container story is, you almost get to decide your own level of involvement. You can run it all yourself, on top of EC2, you can wind up doing one of the manage serves with ECS, or EKS. And then there's Fargate, which I'm very bullish on for the future, if for no other reason that, if that takes over, suddenly we will never have to hear someone from Amazon mispronounce AMI, ever again. Which, I'll take my victories where I can find them. (Abby laughs) But, what are you seeing customers doing with Fargate? What's the paradigm look like, that's different than you might have expected at launch? >> Yeah, so, the way that I ultimately think about Fargate, right, is as a, it's a capacity provider for EC2. So, when you think about, kind of, the levels of control, right? You start at maybe the orchestrator level, so an ECS or an EKS. And if you're using ECS through Fargate, you're not interacting directly with EC2. So it's about, how can I control and define everything at just the container level, just at the task definition level, without having to think about the underlying EC2 instances? And they're still there, before someone tells me that serverless still has servers. But, you're not the one that's actively managing them. We're managing them on your behalf. All you care about is your workload itself. And then you can go a step deeper than that, and say, you know what, I want control over those EC2 instances. I want to manage them myself, maybe I want to do something in user data, or I want to be able to run DaemonSets myself, on the underlying infrastructure, and that's fine. So, I think it's ultimately about the level of control that you want. Fargate, to me, is interesting because it's like Lambda, in the sense that people have seemed very joyful about not having to manage EC2. Because ultimately, that's not what's providing them business value. That's not what let's them differentiate, and I think the way that Werner puts it is, you want everything that you write to be business logic. And I think with things like Lambda and Fargate, it gets you one step closer to that. That instead of having to manage infrastructure, to then manage your code, it's, just manage my code, please figure out the rest of it for me. >> This is borderline heresy in some circles, so don't, at me. (Abby laughs) But, what I'm wondering is, are things like containers, and functions as a service, aligned longer term, on the same axis? At some point, where it just becomes an implementation detail, and not a battle that needs to be fought. >> Yeah, the way that we think about it, right, is that, and I think the way that customers see it, is that serverless is ultimately a spectrum. There are many different flavors of it, depends on how you kind of want to work with it. But ultimately, I think, even longer term, maybe this is even more heretical, right? But, I want to not care. I don't want to have to care about the primitive that you're using. I don't want you to have to choose. And right now, I think you have to choose, regardless of the tool that you're using, you must choose very early. And to take advantage of a new tool, to go from containers, to Lambda, or whatever else you want to use, you have to re-write. Or you have to rebuild, or you have to re-wrap what you're doing. And I want to get to a point where you don't care. That I can use whatever combination of the below that I want to use, and that AWS will provide tools around that, that just says, you run this however you want. You mix and match whatever flavors you like, and we'll take care of it. >> Yeah, it's interesting, almost every time we've done one of these Kubernetes shows, we've had somebody from Amazon on, and even if we haven't had an AWS employee, almost every customer we have on is doing some, if not a lot of Amazon. There's some out there that look, and they're like, well, Amazon doesn't have the biggest booth, and Amazon has all of these different choices out there, so they must not be fully committed to, you know, capitol K, Kubernetes, and things like that. How can you help us understand what's going on? >> Yeah, so, I think Bob Wise, and his team spent a ton of time working on the community, and the whole team does, right? We're one of the biggest contributors to etcd, we're hosting Birds of a Feather. We've contributed back to a fair amount of community projects, and I think a lot of them are, in fact, around how to just make Kubernetes work better on AWS. And that might be something that we built because, EKS. Or, it might be something like Cluster Autoscaler, right? Which, ultimately, people would like to work better with Auto Scaling groups. So, I think we have the community involvement, but, I think it's about having a quiet community involvement, right? That, it's about chopping wood, and carrying water, and being present, and committing, and showing up, and having experts, and answering questions, and being present in things like SIG groups, than it is, necessarily, having the biggest booth. >> Yeah, I mean, from my perspective, at conferences, across the board, community involvement can never be measured by who spends enough money on the conference to have a booth large enough to play ice hockey in. That doesn't really seem to be as good of a barometer. Things like the roadmap, tend to be a spectacular, I guess, expression of how that engagement is starting to look. And I really am enthusiastic to see what's been done so far, and I'm looking forward to seeing more of it. >> Well thank you, I'm really proud of the roadmap. It's been so interesting to see customers take a, kind of, a new level of transparency, for us, product roadmap wise. And then, I love seeing people go through, and start adding more. So, I feel like the roadmap started to feel successful to me when customers started opening a ton of issues, and saying, hey, have you thought about this? Our new thing is, we've been posting requests for comments, or design docs on there, and saying, you know, we're thinking about building this, and here's what we were thinking about building. Did the way that we built this solve the problem that you're trying to solve? 'Cause ultimately, you can build the coolest thing in the world, and if it doesn't solve problems for your customers, what's the point? >> Yeah, and Abby, I'll reiterate that the roadmap was something that, you know, the ecosystem, the community, was very excited about. What other things did you want to share before we wrap? You know, things at the show, or related to the container space that, you know, you're hearing your customers talking, and asking a lot about. >> Yeah, so I've heard great things about all the sessions. I think that I'm a little biased, 'cause I was on the program committee. So, obviously the selection was universally excellent. Yeah, I think, what I like the most, I think, about events like this, is that everyone seems to have a different way of solving things. They're all asking for something new. They're all talking about a different project. They're all in different SIG groups. They're all making different feature requests. They're all using different tools. I think that that's really powerful, and I think was what's made Kubernetes so amazing, is that, the whole community feels like this. This is a huge turn out for a conference, and everyone feels very, like, actively engaged. And I like seeing us, kind of, push the boundaries, right? Between, how much can I pass off to something like EKS? And then, how much can I keep customizing, but on only the things that matter to me? >> I guess, as you're talking about roadmap, and plans for the future, if I were to build an environment on AWS, going back, let's say a decade-ish, I would have built something in a single AWS account, using EC2 classic, and maybe simple DB, as a data store. Which, generally, is in no way aligned with best practices today, and migrating off of those types of architectures, for some customers, has been painful. Is there any way to, I guess, loosen the abstraction, for lack of a better term? Of, what, the things we can do, and build in a forward looking way today, that will make migrating to whatever best practices emerge from the customer learnings, or the rest, in the future, not be the equivalent of an entire migration? >> Yeah, so, I think what you're asking, right, is, how can I make, kind of, adopting new technologies, or migrating, a little bit easier? >> Yeah. Or even, adopting new patterns. >> That's a really interesting one. Yeah. I think where I see this space kind of going, and where I think it gets interesting to me, is thinks like App Mesh. So, I can have many different kinds of compute inside of a mesh, through App Mesh, right? So I can have an application running on EC2, I can have a container running with EKS, or ECS, I can have Kubernetes on EC2. In the fullness of time, I'd love to see things like Lambda functions inside an App Mesh. What I like about that, is that, how that can make the migration process easier. Because if I can have many types of primitives in the same mesh, I can mix and match, or I can drain traffic off from one to the other, and I can experiment a little bit more without having to re-write, 'cause I can try it out. It can be part of the same mesh, and if I want to move, I can just move more stuff over. So, I think that's interesting, and I think, as for, kind of, the best practices, and stuff like that, we evolve hand in hand with our customers. As our customers are figuring out new technologies that they want to use, or new ways of building things, we want to be right there with them. And I think the AWS way is about, how can we help customers build whatever way they want to do, but help them be secure, reliable and scalable. >> Yeah. What I'm hearing from that, as a take away, is, if I'm not playing around with service mesh's, or app mesh's now, it's probably time to fix that, and learn how they work. >> I think it's a new technology. I think it's an interesting one, I'm excited to see where it goes, but, watching it, kind of, grow along with Kubernetes, has been really interesting. >> All right, well Abby Fuller, thanks so much for joining again on theCUBE. >> Thanks for having me. >> For Corey Quinn, I'm Stu Miniman, you're watching KubeCon, CloudNativeCon 2019, in Barcelona, Spain, thanks for watching theCUBE. (futuristic music)

>> Ladies and gentlemen, please welcome Red Hat President Products and Technologies. Paul Cormier. Boring. >> Welcome back to Boston. Welcome back. And welcome back after a great night last night of our opening with with Jim and talking to certainly saw ten Jenny and and especially our customers. It was so great last night to hear our customers in how they set their their goals and how they met their goals. All possible because certainly with a little help from red hat, but all possible because of because of open source. And, you know, sometimes we have to all due that has set goals. And I'm going to talk this morning about what we as a company and with community, have set for our goals along the way. And sometimes you have to do that. You know, audacious goals. It can really change the perception of what's even possible. And, you know, if I look back, I can't think of anything, at least in my lifetime, that's more important. Or such a big golden John F. Kennedy setting the gold to the American people to go to the moon. I believe it or not, I was really, really only three years old when he said that, honestly. But as I grew up, I remember the passion around the whole country and the energy to make that goal a reality. So let's sort of talk about in compare and contrast, a little bit of where we are technically at that time, you know, tto win and to beat and winning the space race and even get into the space race. There was some really big technical challenges along the way. I mean, believe it or not. Not that long ago. But even But back then, math Malik mathematical calculations were being shifted from from brilliant people who we trusted, and you could look in the eye to A to a computer that was programmed with the results that were mostly printed out. This this is a time where the potential of computers was just really coming on the scene and, at the time, the space race at the time of space race it. It revolved around an IBM seventy ninety, which was one of the first transistor based computers. It could perform mathematical calculations faster than even the most brilliant mathematicians. But just like today, this also came with many, many challenges And while we had the goal of in the beginning of the technique and the technology to accomplish it, we needed people so dedicated to that goal that they would risk everything. And while it may seem commonplace to us today to trust, put our trust in machines, that wasn't the case. Back in nineteen sixty nine, the seven individuals that made up the Mercury Space crew were putting their their lives in the hands of those first computers. But on Sunday, July twentieth, nineteen sixty nine, these things all came together. The goal, the technology in the team and a human being walked on the moon. You know, if this was possible fifty years ago, just think about what Khun B. Accomplished today, where technology is part of our everyday lives. And with technology advances at an ever increasing rate, it's hard to comprehend the potential that sitting right at our fingertips every single day, everything you know about computing is continuing to change. Today, let's look a bit it back. A computing In nineteen sixty nine, the IBM seventy ninety could process one hundred thousand floating point operations per second, today's Xbox one that sitting in most of your living rooms probably can process six trillion flops. That's sixty million times more powerful than the original seventy ninety that helped put a human being on the moon. And at the same time that computing was, that was drastically changed. That this computing has drastically changed. So have the boundaries of where that computing sits and where it's been where it lives. At the time of the Apollo launch, the computing power was often a single machine. Then it moved to a single data center, and over time that grew to multiple data centers. Then with cloud, it extended all the way out to data centers that you didn't even own or have control of. But but computing now reaches far beyond any data center. This is also referred to as the edge. You hear a lot about that. The Apollo's, the Apollo's version of the Edge was the guidance system, a two megahertz computer that weighed seventy pounds embedded in the capsule. Today, today the edge is right here on my wrist. This apple watch weighs just a couple of ounces, and it's ten ten thousand times more powerful than that seventy ninety back in nineteen sixty nine But even more impactful than computing advances, combined with the pervasive availability of it, are the changes and who in what controls those that similar to social changes that have happened along the way. Shifting from mathematicians to computers, we're now facing the same type of changes with regards to operational control of our computing power. In its first forms. Operational control was your team, your team within your control? In some cases, a single person managed everything. But as complexity grows, our team's expanded, just like in the just like in the computing boundaries, system integrators and public cloud providers have become an extension of our team. But at the end of the day, it's still people that are still making all the decisions going forward with the progress of things like a I and software defined everything. It's quite likely that machines will be managing machines, and in many cases that's already happening today. But while the technology at our finger tips today is so impressive, the pace of changing complexity of the problems we aspire to solve our equally hard to comprehend and they are all intertwined with one another learning from each other, growing together faster and faster. We are tackling problems today on a global scale with unsinkable complexity beyond anyone beyond what any one single company or even one single country Khun solve alone. This is why open source is so important. This is why open source is so needed today in software. This is why open sources so needed today, even in the world, to solve other types of complex problems. And this is why open source has become the dominant development model which is driving the technology direction. Today is to bring two brother to bring together the best innovation from every corner of the planet. Toe fundamentally change how we solve problems. This approach and access the innovation is what has enabled open source To tackle The challenge is big challenges, like creating the hybrid cloud like building a truly open hybrid cloud. But even today it's really difficult to bridge the gap of the innovation. It's available in all in all of our fingertips by open source development, while providing the production level capabilities that are needed to really dip, ploy this in the enterprise and solve RIA world business problems. Red Hat has been committed to open source from the very, very beginning and bringing it to solve enterprise class problems for the last seventeen plus years. But when we built that model to bring open source to the enterprise, we absolutely knew we couldn't do it halfway tow harness the innovation. We had to fully embrace the model. We made a decision very early on. Give everything back and we live by that every single day. We didn't do crazy crazy things like you hear so many do out there. All this is open corps or everything below. The line is open and everything above the line is closed. We didn't do that, and we gave everything back Everything we learned in the process of becoming an enterprise class technology company. We gave it all of that back to the community to make better and better software. This is how it works. And we've seen the results of that. We've all seen the results of that and it could only have been possible within open source development model we've been building on the foundation of open source is most successful Project Lennox in the architecture of the future hybrid and bringing them to the Enterprise. This is what made Red Hat, the company that we are today and red hats journey. But we also had the set goals, and and many of them seemed insert insurmountable at the time, the first of which was making Lennox the Enterprise standard. And while this is so accepted today, let's take a look at what it took to get there. Our first launch into the Enterprise was rail two dot one. Yes, I know we two dot one, but we knew we couldn't release a one dato product. We knew that and and we didn't. But >> we didn't want to >> allow any reason why anyone of any customer anyone shouldn't should look past rail to solve their problems as an option. Back then, we had to fight every single flavor of Unix in every single account. But we were lucky to have a few initial partners and Big Eyes v partners that supported Rehl out of the gate. But while we had the determination, we knew we also had gaps in order to deliver on our on our priorities. In the early days of rail, I remember going to ask one of our engineers for a past rehl build because we were having a customer issue on it on an older release. And then I watched in horror as he rifled through his desk through a mess of CDs and magically came up and said, I found it here It is told me not to worry that the build this was he thinks this was the bill. This was the right one, and at that point I knew that despite the promise of Lennox, we had a lot of work ahead of us. The not only convinced the world that Lennox was secure, stable, an enterprise ready, but also to make that a reality. But we did. And today this is our reality. It's all of our reality. From the Enterprise Data Center standard to the fastest computers on the planet, Red Hat Enterprise, Lennox has continually risen to the challenge and has become the core foundation that many mission critical customers run and bet their business on. And an even bigger today Lennox is the foundation of which practically every single technology initiative is built upon. Lennox is not only standard toe build on today, it's the standard for innovation that builds around it. That's the innovation that's driving the future as well. We started our story with rail two dot one, and here we are today, seventeen years later, announcing rally as we did as we did last night. It's specifically designed for applications to run across the open hybrid. Clyde Cloud. Railed has become the best operating simp system for on premise all the way out to the cloud, providing that common operating model and workload foundation on which to build hybrid applications. Let's take it. Let's take a look at how far we've come and see this in action. >> Please welcome Red Hat Global director of developer experience, burst Sutter with Josh Boyer, Timothy Kramer, Lars Carl, it's Key and Brent Midwood. All right, we have some amazing things to show you. In just a few short moments, we actually have a lot of things to show you. And actually, Tim and Brandt will be with us momentarily. They're working out a few things in the back because we have a lot of this is gonna be a live demonstration, some incredible capabilities. Now you're going to see clear innovation inside the operating system where we worked incredibly hard to make it vast cities. You're free to manage many, many machines. I want you thinking about that as we go to this process. Now, also, keep in mind that this is the basis our core platform for everything we do here. Red hat. So it is an honor for me to be able to show it to you live on stage today. And so I recognize the many of you in the audience right now. Her hand's on systems administrators, systems, architect, citizens, engineers. And we know that you're under ever growing pressure to deliver needed infrastructure. Resource is ever faster, and that is a key element to what you're thinking about every day. Well, this has been a core theme, and our design decisions find red Odd Enterprise Lennox eight and intelligent operating system, which is making it fundamentally easier for you manage machines that scale. So hold what you're about to see next. Feels like a new superpower and and that redhead azure force multiplier. So first, let me introduce you to a large. He's totally my limits guru. >> I wouldn't call myself a girl, but I I guess you could say that I want to bring Lennox and light meant to more people. >> Okay, Well, let's let's dive in. And we're not about the clinic's eight. >> Sure. Let me go. And Morgan, >> wait a >> second. There's windows. >> Yeah, way Build the weft Consul into Really? That means that for the first time, you can log in from any device including your phone or this standard windows laptop. So you just go ahead and and to my Saturday lance credentials here. >> Okay, so now >> you're putting >> your limits password and over the web. >> Yeah, that might sound a bit scary at first, but of course, we're using the latest security tech by T. L s on dh csp on. Because that's the standard Lennox off site. You can use everything that you used to like a stage keys, OTP, tokens and stuff like this. >> Okay, so now I see the council right here. I love the dashboard overview of the system, but what else can you tell us about this council? >> Right? Like right here. You see the load of the system, some some of its properties. But you can also dive into logs everything that you're used to from the command line, right? Or lookit, services. This's all the services I've running, can start and stuff them and enable >> OK, I love that feature right there. So what about if I have to add a whole new application to this environment? >> Good that you're bringing that up. We build a new future into hell called application streams. Which the way for you to install different versions of your half stack that are supported I'LL show you with Youngmin a command line. But since Windows doesn't have a proper terminal, I'll just do it in the terminal that we built into the Web console Since the browser, I can even make this a bit bigger. Go to, for example, to see the application streams that we have for Poskus. Ijust do module list and I see you know we have ten and nine dot six Both supported tennis a default on defy enable ninety six Now the next time that I installed prescribes it will pull all their lady towards from them at six. >> Ok, so this is very cool. I see two verses of post Chris right here What tennis to default. That is fantastic and the application streams making that happen. But I'm really kind of curious, right? I loved using know js and Java. So what about multiple versions of those? >> Yeah, that's exactly the idea way. Want to keep up with the fast moving ecosystems off programming language? Isn't it a business? >> Okay, now, But I have another key question. I know some people were thinking it right now. What about Python? >> Yeah. In fact, in a minimum and still like this, python gives you command. Not fact. Just have to type it correctly. You can't just install which everyone you want two or three or whichever your application needs. >> Okay, Well, that is I've been burned on that one before. Okay, so no actual. Have a confession for all you guys. Right here. You guys keep this amongst yourselves. Don't let Paul No, I'm actually not a linnet systems administrator. I'm an application developer, an application architect, And I recently had to go figure out how to extend the file system. This is for real. And I'm going to the rat knowledge base and looking up things like, you know, PV create VD, extend resized to f s. And I have to admit, that's hard, >> right? I've opened the storage space for you right here, where you see an overview of your storage. And the council has made for people like you as well not only for people that I knew that when you two lunatics, right? It's if you're running, you're running some of the commands only, you know, some of the time you don't remember them. So, for example, I haven't felt twosome here. That's a little bit too small. Let me just throw it. It's like, you know, dragging this lighter. It calls all the command in the background for you. >> Oh, that is incredible. Is that simple? Just drag and drop. That is fantastic. Well, so I actually, you know, we'll have another question for you. It looks like now this linen systems administration is no longer a dark heart involving arcane commands typed into a black terminal. Like using when those funky ergonomic keyboards you know I'm talking about right? Do >> you know a lot of people, including me and people in the audience like that dark out right? And this is not taking any of that away. It's on additional tool to bring limits to more people. >> Okay, well, that is absolute fantastic. Thank you so much for that Large. And I really love him installing everything is so much easier, including a post gra seeker and, of course, the python that we saw right there. So now I want to change gears for a second because I actually have another situation that I'm always dealing with. And that is every time I want to build a new Lenox system, not only I don't want to have to install those commands again and again, it feels like I'm doing it over and over. So, Josh, how would I create a golden image? One VM image that can use and we have everything pre baked in? >> Yeah, absolutely. But >> we get that question all the time. So really includes image builder technology. Image builder technology is actually all of our hybrid cloud operating system image tools that we use to build our own images and rolled up in a nice, easy to integrate new system. So if I come here in the web console and I go to our image builder tab, it brings us to blueprints, right? Blueprints or what we used to actually control it goes into our golden image. Uh, and I heard you and Lars talking about post present python. So I went and started typing here. So it brings us to this page, but you could go to the selected components, and you can see here I've created a blueprint that has all the python and post press packages in it. Ah, and the interesting thing about this is it build on our existing kickstart technology. But you can use it to deploy that whatever cloud you want. And it's saved so that you don't actually have to know all the various incantations from Amazon toe azure to Google, whatever it's all baked in on. When you do this, you can actually see the dependencies that get brought in as well. Okay. Should we create one life? Yes, please. All right, cool. So if we go back to the blueprints page and we click create blueprint Let's, uh let's make a developer brute blueprint here. So we click great, and you can see here on the left hand side. I've got all of my content served up by Red Hat satellite. We have a lot of great stuff, and really, But we can go ahead and search. So we'LL look for post grows and you know, it's a developer image at the client for some local testing. Um, well, come in here and at the python bits. Probably the development package. We need a compiler if we're going to actually build anything. So look for GCC here and hey, what's your favorite editor? >> A Max, Of course, >> Max. All right. Hey, Lars, about you. I'm more of a person. You Maxim v I All right, Well, if you want to prevent a holy war in your system, you can actually use satellite to filter that out. But we're going to go ahead and Adam Ball, sweetie, I'm a fight on stage. So wait, just point and click. Let the graphical one. And then when we're all done, we just commit our changes, and our image is ready to build. >> Okay, So this VM image we just created right now from that blueprint this is now I can actually go out there and easily deploys of deploy this across multiple cloud providers. And as well as this on stage are where we have right now. >> Yeah, absolutely. We can to play on Amazon as your google any any infrastructure you're looking for so you can really hit your Clyburn hybrid cloud operating system images. >> Okay. All right, listen, we >> just go on, click, create image. Uh, we can select our different types here. I'm gonna go ahead and create a local VM because it's available image, and maybe they want to pass it around or whatever, and I just need a few moments for it to build. >> Okay? So while that's taking a few moments, I know there's another key question in the minds of the audience right now, and you're probably thinking I love what I see. What Right eye right hand Priceline say. But >> what does it >> take to upgrade from seven to eight? So large can you show us and walk us through an upgrade? >> Sure, this's my little Thomas Block that I set up. It's powered by what Chris and secrets over, but it's still running on seven six. So let's upgrade that jump over to my house fee on satellite on. You see all my relate machines here, including the one I showed you what Consul on before. And there is that one with my sun block and there's a couple others. Let me select those as well. This one on that one. Just go up here. Schedule remote job. And she was really great. And hit Submit. I made it so that it makes the booms national before. So if anything was wrong Kans throwback! >> Okay, okay, so now it's progressing. Here, >> it's progressing. Looks like it's running. Doing >> live upgrade on stage. Uh, >> seems like one is failing. What's going on here? Okay, we checked the tree of great Chuck. Oh, yeah, that's the one I was playing around with Butter fest backstage. What? Detective that and you know, it doesn't run the Afghan cause we don't support operating that. >> Okay, so what I'm hearing now? So the good news is, we were protected from possible failed upgrade there, So it sounds like these upgrades are perfectly safe. Aiken, basically, you know, schedule this during a maintenance window and still get some sleep. >> Totally. That's the idea. >> Okay, fantastic. All right. So it looks like upgrades are easy and perfectly safe. And I really love what you showed us there. It's good point. Click operation right from satellite. Ok, so Well, you know, we were checking out upgrades. I want to know Josh. How those v ems coming along. >> They went really well. So you were away for so long. I got a little bored and I took some liberties. >> What do you mean? >> Well, the image Bill And, you know, I decided I'm going to go ahead and deploy here to this Intel machine on stage Esso. I have that up and running in the web. Counsel. I built another one on the arm box, which is actually pretty fast, and that's up and running on this. Our machine on that went so well that I decided to spend up some an Amazon. So I've got a few instances here running an Amazon with the web console accessible there as well. On even more of our pre bill image is up and running an azure with the web console there. So the really cool thing about this bird is that all of these images were built with image builder in a single location, controlling all the content that you want in your golden images deployed across the hybrid cloud. >> Wow, that is fantastic. And you might think that so we actually have more to show you. So thank you so much for that large. And Josh, that is fantastic. Looks like provisioning bread. Enterprise Clinic Systems ate a redhead. Enterprise Enterprise. Rhetta Enterprise Lennox. Eight Systems is Asian ever before, but >> we have >> more to talk to you about. And there's one thing that many of the operations professionals in this room right now no, that provisioning of'em is easy, but it's really day two day three, it's down the road that those viens required day to day maintenance. As a matter of fact, several you folks right now in this audience to have to manage hundreds, if not thousands, of virtual machines I recently spoke to. Gentleman has to manage thirteen hundred servers. So how do you manage those machines? A great scale. So great that they have now joined us is that it looks like they worked things out. So now I'm curious, Tim. How will we manage hundreds, if not thousands, of computers? >> Welbourne, one human managing hundreds or even thousands of'em says, No problem, because we have Ansel automation. And by leveraging Ansel's integration into satellite, not only can we spin up those V em's really quickly, like Josh was just doing, but we can also make ongoing maintenance of them really simple. Come on up here. I'm going to show you here a satellite inventory and his red hat is publishing patches. Weaken with that danceable integration easily apply those patches across our entire fleet of machines. Okay, >> that is fantastic. So he's all the machines can get updated in one fell swoop. >> He sure can. And there's one thing that I want to bring your attention to today because it's brand new. And that's cloud that red hat dot com And here, a cloud that redhead dot com You can view and manage your entire inventory no matter where it sits. Of Redhead Enterprise Lennox like on Prem on stage. Private Cloud or Public Cloud. It's true Hybrid cloud management. >> OK, but one thing. One thing. I know that in the minds of the audience right now. And if you have to manage a large number servers this it comes up again and again. What happens when you have those critical vulnerabilities that next zero day CV could be tomorrow? >> Exactly. I've actually been waiting for a while patiently for you >> to get to the really good stuff. So >> there's one more thing that I wanted to let folks know about. Red Hat Enterprise. The >> next eight and some features that we have there. Oh, >> yeah? What is that? >> So, actually, one of the key design principles of relate is working with our customers over the last twenty years to integrate all the knowledge that we've gained and turn that into insights that we can use to keep our red hat Enterprise Lennox servers running securely, inefficiently. And so what we actually have here is a few things that we could take a look at show folks what that is. >> OK, so we basically have this new feature. We're going to show people right now. And so one thing I want to make sure it's absolutely included within the redhead enterprise in that state. >> Yes. Oh, that's Ah, that's an announcement that we're making this week is that this is a brand new feature that's integrated with Red Hat Enterprise clinics, and it's available to everybody that has a red hat enterprise like subscription. So >> I believe everyone in this room right now has a rail subscriptions, so it's available to all of them. >> Absolutely, absolutely. So let's take a quick look and try this out. So we actually have. Here is a list of about six hundred rules. They're configuration security and performance rules. And this is this list is growing every single day, so customers can actually opt in to the rules that are most that are most applicable to their enterprises. So what we're actually doing here is combining the experience and knowledge that we have with the data that our customers opt into sending us. So customers have opted in and are sending us more data every single night. Then they actually have in total over the last twenty years via any other mechanism. >> Now there's I see now there's some critical findings. That's what I was talking about. But it comes to CVS and things that nature. >> Yeah, I'm betting that those air probably some of the rail seven boxes that we haven't actually upgraded quite yet. So we get back to that. What? I'd really like to show everybody here because everybody has access to this is how easy it is to opt in and enable this feature for real. Okay, let's do that real quick, so I gotta hop back over to satellite here. This is the satellite that we saw before, and I'll grab one of the hosts and we can use the new Web console feature that's part of Railly, and via single sign on I could jump right from satellite over to the Web console. So it's really, really easy. And I'LL grab a terminal here and registering with insights is really, really easy. Is one command troops, and what's happening right now is the box is going to gather some data. It's going to send it up to the cloud, and within just a minute or two, we're gonna have some results that we can look at back on the Web interface. >> I love it so it's just a single command and you're ready to register this box right now. That is super easy. Well, that's fantastic, >> Brent. We started this whole series of demonstrations by telling the audience that Red Hat Enterprise Lennox eight was the easiest, most economical and smartest operating system on the planet, period. And well, I think it's cute how you can go ahead and captain on a single machine. I'm going to show you one more thing. This is Answerable Tower. You can use as a bell tower to managing govern your answerable playbook, usage across your entire organization and with this. What I could do is on every single VM that was spun up here today. Opt in and register insights with a single click of a button. >> Okay, I want to see that right now. I know everyone's waiting for it as well, But hey, you're VM is ready. Josh. Lars? >> Yeah. My clock is running a little late now. Yeah, insights is a really cool feature >> of rail. And I've got it in all my images already. All >> right, I'm doing it all right. And so as this playbook runs across the inventory, I can see the machines registering on cloud that redhead dot com ready to be managed. >> OK, so all those onstage PM's as well as the hybrid cloud VM should be popping in IRC Post Chris equals Well, fantastic. >> That's awesome. Thanks to him. Nothing better than a Red Hat Summit speaker in the first live demo going off script deal. Uh, let's go back and take a look at some of those critical issues affecting a few of our systems here. So you can see this is a particular deanna's mask issue. It's going to affect a couple of machines. We saw that in the overview, and I can actually go and get some more details about what this particular issue is. So if you take a look at the right side of the screen there, there's actually a critical likelihood an impact that's associated with this particular issue. And what that really translates to is that there's a high level of risk to our organization from this particular issue. But also there's a low risk of change. And so what that means is that it's really, really safe for us to go ahead and use answerable to mediate this so I can grab the machines will select those two and we're mediate with answerable. I can create a new playbook. It's our maintenance window, but we'LL do something along the lines of like stuff Tim broke and that'LL be our cause. We name it whatever we want. So we'Ll create that playbook and take a look at it, and it's actually going to give us some details about the machines. You know what, what type of reboots Efendi you're going to be needed and what we need here. So we'LL go ahead and execute the playbook and what you're going to see is the outputs goingto happen in real time. So this is happening from the cloud were affecting machines. No matter where they are, they could be on Prem. They could be in a hybrid cloud, a public cloud or in a private cloud. And these things are gonna be remediated very, very easily with answerable. So it's really, really awesome. Everybody here with a red hat. Enterprise licks Lennox subscription has access to this now, so I >> kind of want >> everybody to go try this like, we really need to get this thing going and try it out right now. But >> don't know, sent about the room just yet. You get stay here >> for okay, Mr. Excitability, I think after this keynote, come back to the red hat booth and there's an optimization section. You can come talk to our insights engineers. And even though it's really easy to get going on your own, they can help you out. Answer any questions you might have. So >> this is really the start of a new era with an intelligent operating system and beauty with intelligence you just saw right now what insights that troubles you. Fantastic. So we're enabling systems administrators to manage more red in private clinics, a greater scale than ever before. I know there's a lot more we could show you, but we're totally out of time at this point, and we kind of, you know, when a little bit sideways here moments. But we need to get off the stage. But there's one thing I want you guys to think about it. All right? Do come check out the in the booth. Like Tim just said also in our debs, Get hands on red and a prize winning state as well. But really, I want you to think about this one human and a multitude of servers. And if you remember that one thing asked you upfront. Do you feel like you get a new superpower and redhead? Is your force multiplier? All right, well, thank you so much. Josh and Lars, Tim and Brent. Thank you. And let's get Paul back on stage. >> I went brilliant. No, it's just as always, >> amazing. I mean, as you can tell from last night were really, really proud of relate in that coming out here at the summit. And what a great way to showcase it. Thanks so much to you. Birth. Thanks, Brent. Tim, Lars and Josh. Just thanks again. So you've just seen this team demonstrate how impactful rail Khun b on your data center. So hopefully hopefully many of you. If not all of you have experienced that as well. But it was super computers. We hear about that all the time, as I just told you a few minutes ago, Lennox isn't just the foundation for enterprise and cloud computing. It's also the foundation for the fastest super computers in the world. In our next guest is here to tell us a lot more about that. >> Please welcome Lawrence Livermore National Laboratory. HPC solution Architect Robin Goldstone. >> Thank you so much, Robin. >> So welcome. Welcome to the summit. Welcome to Boston. And thank thank you so much for coming for joining us. Can you tell us a bit about the goals of Lawrence Livermore National Lab and how high high performance computing really works at this level? >> Sure. So Lawrence Livermore National >> Lab was established during the Cold War to address urgent national security needs by advancing the state of nuclear weapons, science and technology and high performance computing has always been one of our core capabilities. In fact, our very first supercomputer, ah Univac one was ordered by Edward Teller before our lab even opened back in nineteen fifty two. Our mission has evolved since then to cover a broad range of national security challenges. But first and foremost, our job is to ensure the safety, security and reliability of the nation's nuclear weapons stockpile. Oh, since the US no longer performs underground nuclear testing, our ability to certify the stockpile depends heavily on science based science space methods. We rely on H P C to simulate the behavior of complex weapons systems to ensure that they can function as expected, well beyond their intended life spans. That's actually great. >> So are you really are still running on that on that Univac? >> No, Actually, we we've moved on since then. So Sierra is Lawrence Livermore. Its latest and greatest supercomputer is currently the Seconds spastic supercomputer in the world and for the geeks in the audience, I think there's a few of them out there. We put up some of the specs of Syrah on the screen behind me, a couple of things worth highlighting our Sierra's peak performance and its power utilisation. So one hundred twenty five Pata flops of performance is equivalent to about twenty thousand of those Xbox one excess that you mentioned earlier and eleven point six megawatts of power required Operate Sierra is enough to power around eleven thousand homes. Syria is a very large and complex system, but underneath it all, it starts out as a collection of servers running Lin IX and more specifically, rail. >> So did Lawrence. Did Lawrence Livermore National Lab National Lab used Yisrael before >> Sierra? Oh, yeah, most definitely. So we've been running rail for a very long time on what I'll call our mid range HPC systems. So these clusters, built from commodity components, are sort of the bread and butter of our computer center. And running rail on these systems provides us with a continuity of operations and a common user environment across multiple generations of hardware. Also between Lawrence Livermore in our sister labs, Los Alamos and Sandia. Alongside these commodity clusters, though, we've always had one sort of world class supercomputer like Sierra. Historically, these systems have been built for a sort of exotic proprietary hardware running entirely closed source operating systems. Anytime something broke, which was often the Vander would be on the hook to fix it. And you know, >> that sounds >> like a good model, except that what we found overtime is most the issues that we have on these systems were either due to the extreme scale or the complexity of our workloads. Vendors seldom had a system anywhere near the size of ours, and we couldn't give them our classified codes. So their ability to reproduce our problem was was pretty limited. In some cases, they've even sent an engineer on site to try to reproduce our problems. But even then, sometimes we wouldn't get a fix for months or else they would just tell us they weren't going to fix the problem because we were the only ones having it. >> So for many of us, for many of us, the challenges is one of driving reasons for open source, you know, for even open source existing. How has how did Sierra change? Things are on open source for >> you. Sure. So when we developed our technical requirements for Sierra, we had an explicit requirement that we want to run an open source operating system and a strong preference for rail. At the time, IBM was working with red hat toe add support Terrell for their new little Indian power architecture. So it was really just natural for them to bid a red. A rail bay system for Sierra running Raylan Cyril allows us to leverage the model that's worked so well for us for all this time on our commodity clusters any packages that we build for X eighty six, we can now build those packages for power as well as our market texture using our internal build infrastructure. And while we have a formal support relationship with IBM, we can also tap our in house colonel developers to help debug complex problems are sys. Admin is Khun now work on any of our systems, including Sierra, without having toe pull out their cheat sheet of obscure proprietary commands. Our users get a consistent software environment across all our systems. And if the security vulnerability comes out, we don't have to chase around getting fixes from Multan slo es fenders. >> You know, you've been able, you've been able to extend your foundation from all the way from X eighty six all all the way to the extract excess Excuse scale supercomputing. We talk about giving customers all we talked about it all the time. A standard operational foundation to build upon. This isn't This isn't exactly what we've envisioned. So So what's next for you >> guys? Right. So what's next? So Sierra's just now going into production. But even so, we're already working on the contract for our next supercomputer called El Capitan. That's scheduled to be delivered the Lawrence Livermore in the twenty twenty two twenty timeframe. El Capitan is expected to be about ten times the performance of Sierra. I can't share any more details about that system right now, but we are hoping that we're going to be able to continue to build on a solid foundation. That relish provided us for well over a decade. >> Well, thank you so much for your support of realm over the years, Robin. And And thank you so much for coming and tell us about it today. And we can't wait to hear more about El Capitan. Thank you. Thank you very much. So now you know why we're so proud of realm. And while you saw confetti cannons and T shirt cannons last night, um, so you know, as as burned the team talked about the demo rail is the force multiplier for servers. We've made Lennox one of the most powerful platforms in the history of platforms. But just as Lennox has become a viable platform with access for everyone, and rail has become viable, more viable every day in the enterprise open source projects began to flourish around the operating system. And we needed to bring those projects to our enterprise customers in the form of products with the same trust models as we did with Ralph seeing the incredible progress of software development occurring around Lennox. Let's let's lead us to the next goal that we said tow, tow ourselves. That goal was to make hybrid cloud the default enterprise for the architecture. How many? How many of you out here in the audience or are Cesar are? HC sees how many out there a lot. A lot. You are the people that our building the next generation of computing the hybrid cloud, you know, again with like just like our goals around Lennox. This goals might seem a little daunting in the beginning, but as a community we've proved it time and time again. We are unstoppable. Let's talk a bit about what got us to the point we're at right right now and in the work that, as always, we still have in front of us. We've been on a decade long mission on this. Believe it or not, this mission was to build the capabilities needed around the Lenox operating system to really build and make the hybrid cloud. When we saw well, first taking hold in the enterprise, we knew that was just taking the first step. Because for a platform to really succeed, you need applications running on it. And to get those applications on your platform, you have to enable developers with the tools and run times for them to build, to build upon. Over the years, we've closed a few, if not a lot of those gaps, starting with the acquisition of J. Boss many years ago, all the way to the new Cuban Eddie's native code ready workspaces we launched just a few months back. We realized very early on that building a developer friendly platform was critical to the success of Lennox and open source in the enterprise. Shortly after this, the public cloud stormed onto the scene while our first focus as a company was done on premise in customer data centers, the public cloud was really beginning to take hold. Rehl very quickly became the standard across public clouds, just as it was in the enterprise, giving customers that common operating platform to build their applications upon ensuring that those applications could move between locations without ever having to change their code or operating model. With this new model of the data center spread across so many multiple environments, management had to be completely re sought and re architected. And given the fact that environments spanned multiple locations, management, real solid management became even more important. Customers deploying in hybrid architectures had to understand where their applications were running in how they were running, regardless of which infrastructure provider they they were running on. We invested over the years with management right alongside the platform, from satellite in the early days to cloud forms to cloud forms, insights and now answerable. We focused on having management to support the platform wherever it lives. Next came data, which is very tightly linked toe applications. Enterprise class applications tend to create tons of data and to have a common operating platform foyer applications. You need a storage solutions. That's Justus, flexible as that platform able to run on premise. Just a CZ. Well, as in the cloud, even across multiple clouds. This let us tow acquisitions like bluster, SEF perma bitch in Nubia, complimenting our Pratt platform with red hat storage for us, even though this sounds very condensed, this was a decade's worth of investment, all in preparation for building the hybrid cloud. Expanding the portfolio to cover the areas that a customer would depend on to deploy riel hybrid cloud architectures, finding any finding an amplifying the right open source project and technologies, or filling the gaps with some of these acquisitions. When that necessarily wasn't available by twenty fourteen, our foundation had expanded, but one big challenge remained workload portability. Virtual machine formats were fragmented across the various deployments and higher level framework such as Java e still very much depended on a significant amount of operating system configuration and then containers happened containers, despite having a very long being in existence for a very long time. As a technology exploded on the scene in twenty fourteen, Cooper Netease followed shortly after in twenty fifteen, allowing containers to span multiple locations and in one fell swoop containers became the killer technology to really enable the hybrid cloud. And here we are. Hybrid is really the on ly practical reality in way for customers and a red hat. We've been investing in all aspects of this over the last eight plus years to make our customers and partners successful in this model. We've worked with you both our customers and our partners building critical realm in open shift deployments. We've been constantly learning about what has caused problems and what has worked well in many cases. And while we've and while we've amassed a pretty big amount of expertise to solve most any challenge in in any area that stack, it takes more than just our own learning's to build the next generation platform. Today we're also introducing open shit for which is the culmination of those learnings. This is the next generation of the application platform. This is truly a platform that has been built with our customers and not simply just with our customers in mind. This is something that could only be possible in an open source development model and just like relish the force multiplier for servers. Open shift is the force multiplier for data centers across the hybrid cloud, allowing customers to build thousands of containers and operate them its scale. And we've also announced open shift, and we've also announced azure open shift. Last night. Satya on this stage talked about that in depth. This is all about extending our goals of a common operating platform enabling applications across the hybrid cloud, regardless of whether you run it yourself or just consume it as a service. And with this flagship release, we are also introducing operators, which is the central, which is the central feature here. We talked about this work last year with the operator framework, and today we're not going to just show you today. We're not going to just show you open shift for we're going to show you operators running at scale operators that will do updates and patches for you, letting you focus more of your time and running your infrastructure and running running your business. We want to make all this easier and intuitive. So let's have a quick look at how we're doing. Just that >> painting. I know all of you have heard we're talking to pretend to new >> customers about the travel out. So new plan. Just open it up as a service been launched by this summer. Look, I know this is a big quest for not very big team. I'm open to any and all ideas. >> Please welcome back to the stage. Red Hat Global director of developer Experience burst Sutter with Jessica Forrester and Daniel McPherson. All right, we're ready to do some more now. Now. Earlier we showed you read Enterprise Clinic St running on lots of different hardware like this hardware you see right now And we're also running across multiple cloud providers. But now we're going to move to another world of Lennox Containers. This is where you see open shift four on how you can manage large clusters of applications from eggs limits containers across the hybrid cloud. We're going to see this is where suffer operators fundamentally empower human operators and especially make ups and Deb work efficiently, more efficiently and effectively there together than ever before. Rights. We have to focus on the stage right now. They're represent ops in death, and we're gonna go see how they reeled in application together. Okay, so let me introduce you to Dan. Dan is totally representing all our ops folks in the audience here today, and he's telling my ops, comfort person Let's go to call him Mr Ops. So Dan, >> thanks for with open before, we had a much easier time setting up in maintaining our clusters. In large part, that's because open shit for has extended management of the clusters down to the infrastructure, the diversity kinds of parent. When you take >> a look at the open ship console, >> you can now see the machines that make up the cluster where machine represents the infrastructure. Underneath that Cooper, Eddie's node open shit for now handles provisioning Andy provisioning of those machines. From there, you could dig into it open ship node and see how it's configured and monitor how it's behaving. So >> I'm curious, >> though it does this work on bare metal infrastructure as well as virtualized infrastructure. >> Yeah, that's right. Burn So Pa Journal nodes, no eternal machines and open shit for can now manage it all. Something else we found extremely useful about open ship for is that it now has the ability to update itself. We can see this cluster hasn't update available and at the press of a button. Upgrades are responsible for updating. The entire platform includes the nodes, the control plane and even the operating system and real core arrests. All of this is possible because the infrastructure components and their configuration is now controlled by technology called operators. Thes software operators are responsible for aligning the cluster to a desired state. And all of this makes operational management of unopened ship cluster much simpler than ever before. All right, I >> love the fact that all that's been on one console Now you can see the full stack right all way down to the bare metal right there in that one console. Fantastic. So I wanted to scare us for a moment, though. And now let's talk to Deva, right? So Jessica here represents our all our developers in the room as my facts. He manages a large team of developers here Red hat. But more importantly, she represents our vice president development and has a large team that she has to worry about on a regular basis of Jessica. What can you show us? We'LL burn My team has hundreds of developers and were constantly under pressure to deliver value to our business. And frankly, we can't really wait for Dan and his ops team to provisioned the infrastructure and the services that we need to do our job. So we've chosen open shift as our platform to run our applications on. But until recently, we really struggled to find a reliable source of Cooper Netease Technologies that have the operational characteristics that Dan's going to actually let us install through the cluster. But now, with operator, How bio, we're really seeing the V ecosystem be unlocked. And the technology's there. Things that my team needs, its databases and message cues tracing and monitoring. And these operators are actually responsible for complex applications like Prometheus here. Okay, they're written in a variety of languages, danceable, but that is awesome. So I do see a number of options there already, and preaches is a great example. But >> how do you >> know that one? These operators really is mature enough and robust enough for Dan and the outside of the house. Wilbert, Here we have the operator maturity model, and this is going to tell me and my team whether this particular operator is going to do a basic install if it's going to upgrade that application over time through different versions or all the way out to full auto pilot, where it's automatically scaling and tuning the application based on the current environment. And it's very cool. So coming over toothy open shift Consul, now we can actually see Dan has made the sequel server operator available to me and my team. That's the database that we're using. A sequel server. That's a great example. So cynics over running here in the cluster? But this is a great example for a developer. What if I want to create a new secret server instance? Sure, we're so it's as easy as provisioning any other service from the developer catalog. We come in and I can type for sequel server on what this is actually creating is, ah, native resource called Sequel Server, and you can think of that like a promise that a sequel server will get created. The operator is going to see that resource, install the application and then manage it over its life cycle, KAL, and from this install it operators view, I can see the operators running in my project and which resource is its managing Okay, but I'm >> kind of missing >> something here. I see this custom resource here, the sequel server. But where the community's resource is like pods. Yeah, I think it's cool that we get this native resource now called Sequel Server. But if I need to, I can still come in and see the native communities. Resource is like your staple set in service here. Okay, that is fantastic. Now, we did say earlier on, though, like many of our customers in the audience right now, you have a large team of engineers. Lost a large team of developers you gotta handle. You gotta have more than one secret server, right? We do one for every team as we're developing, and we use a lot of other technologies running on open shift as well, including Tomcat and our Jenkins pipelines and our dough js app that is gonna actually talk to that sequel server database. Okay, so this point we can kind of provisions, Some of these? Yes. Oh, since all of this is self service for me and my team's, I'm actually gonna go and create one of all of those things I just said on all of our projects, right Now, if you just give me a minute, Okay? Well, right. So basically, you're going to knock down No Jazz Jenkins sequel server. All right, now, that's like hundreds of bits of application level infrastructure right now. Live. So, Dan, are you not terrified? Well, I >> guess I should have done a little bit better >> job of managing guests this quota and historically just can. I might have had some conflict here because creating all these new applications would admit my team now had a massive back like tickets to work on. But now, because of software operators, my human operators were able to run our infrastructure at scale. So since I'm long into the cluster here as the cluster admin, I get this view of pods across all projects. And so I get an idea of what's happening across the entire cluster. And so I could see now we have four hundred ninety four pods already running, and there's a few more still starting up. And if I scroll to the list, we can see the different workloads Jessica just mentioned of Tomcats. And no Gs is And Jenkins is and and Siegel servers down here too, you know, I see continues >> creating and you have, like, close to five hundred pods running >> there. So, yeah, filters list down by secret server, so we could just see. Okay, But >> aren't you not >> running going around a cluster capacity at some point? >> Actually, yeah, we we definitely have a limited capacity in this cluster. And so, luckily, though, we already set up auto scale er's And so because the additional workload was launching, we see now those outer scholars have kicked in and some new machines are being created that don't yet have noticed. I'm because they're still starting up. And so there's another good view of this as well, so you can see machine sets. We have one machine set per availability zone, and you could see the each one is now scaling from ten to twelve machines. And the way they all those killers working is for each availability zone, they will. If capacities needed, they will add additional machines to that availability zone and then later effect fast. He's no longer needed. It will automatically take those machines away. >> That is incredible. So right now we're auto scaling across multiple available zones based on load. Okay, so looks like capacity planning and automation is fully, you know, handle this point. But I >> do have >> another question for year logged in. Is the cluster admin right now into the console? Can you show us your view of >> operator suffer operators? Actually, there's a couple of unique views here for operators, for Cluster admits. The first of those is operator Hub. This is where a cluster admin gets the ability to curate the experience of what operators are available to users of the cluster. And so obviously we already have the secret server operator installed, which which we've been using. The other unique view is operator management. This gives a cluster I've been the ability to maintain the operators they've already installed. And so if we dig in and see the secret server operator, well, see, we haven't set up for manual approval. And what that means is if a new update comes in for a single server, then a cluster and we would have the ability to approve or disapprove with that update before installs into the cluster, we'LL actually and there isn't upgrade that's available. Uh, I should probably wait to install this, though we're in the middle of scaling out this cluster. And I really don't want to disturb Jessica's application. Workflow. >> Yeah, so, actually, Dan, it's fine. My app is already up. It's running. Let me show it to you over here. So this is our products application that's talking to that sequel server instance. And for debugging purposes, we can see which version of sequel server we're currently talking to. Its two point two right now. And then which pod? Since this is a cluster, there's more than one secret server pod we could be connected to. Okay, I could see right there the bounder screeners they know to point to. That's the version we have right now. But, you know, >> this is kind of >> point of software operators at this point. So, you know, everyone in this room, you know, wants to see you hit that upgrade button. Let's do it. Live here on stage. Right, then. All >> right. All right. I could see where this is going. So whenever you updated operator, it's just like any other resource on communities. And so the first thing that happens is the operator pot itself gets updated so we actually see a new version of the operator is currently being created now, and what's that gets created, the overseer will be terminated. And that point, the new, softer operator will notice. It's now responsible for managing lots of existing Siegel servers already in the environment. And so it's then going Teo update each of those sickle servers to match to the new version of the single server operator and so we could see it's running. And so if we switch now to the all projects view and we filter that list down by sequel server, then we should be able to see us. So lots of these sickle servers are now being created and the old ones are being terminated. So is the rolling update across the cluster? Exactly a So the secret server operator Deploy single server and an H A configuration. And it's on ly updates a single instance of secret server at a time, which means single server always left in nature configuration, and Jessica doesn't really have to worry about downtime with their applications. >> Yeah, that's awesome dance. So glad the team doesn't have to worry about >> that anymore and just got I think enough of these might have run by Now, if you try your app again might be updated. >> Let's see Jessica's application up here. All right. On laptop three. >> Here we go. >> Fantastic. And yet look, we're We're into two before we're onto three. Now we're on to victory. Excellent on. >> You know, I actually works so well. I don't even see a reason for us to leave this on manual approval. So I'm going to switch this automatic approval. And then in the future, if a new single server comes in, then we don't have to do anything, and it'll be all automatically updated on the cluster. >> That is absolutely fantastic. And so I was glad you guys got a chance to see that rolling update across the cluster. That is so cool. The Secret Service database being automated and fully updated. That is fantastic. Alright, so I can see how a software operator doesn't able. You don't manage hundreds if not thousands of applications. I know a lot of folks or interest in the back in infrastructure. Could you give us an example of the infrastructure >> behind this console? Yeah, absolutely. So we all know that open shift is designed that run in lots of different environments. But our teams think that as your redhead over, Schiff provides one of the best experiences by deeply integrating the open chief Resource is into the azure console, and it's even integrated into the azure command line toll and the easy open ship man. And, as was announced yesterday, it's now available for everyone to try out. And there's actually one more thing we wanted to show Everyone related to open shit, for this is all so new with a penchant for which is we now have multi cluster management. This gives you the ability to keep track of all your open shift environments, regardless of where they're running as well as you can create new clusters from here. And I'll dig into the azure cluster that we were just taking a look at. >> Okay, but is this user and face something have to install them one of my existing clusters? >> No, actually, this is the host of service that's provided by Red hat is part of cloud that redhead that calm and so all you have to do is log in with your red hair credentials to get access. >> That is incredible. So one console, one user experience to see across the entire hybrid cloud we saw earlier with Red update. Right and red embers. Thank Satan. Now we see it for multi cluster management. But home shift so you can fundamentally see. Now the suffer operators do finally change the game when it comes to making human operators vastly more productive and, more importantly, making Devon ops work more efficiently together than ever before. So we saw the rich ice vehicle system of those software operators. We can manage them across the Khyber Cloud with any, um, shift instance. And more importantly, I want to say Dan and Jessica for helping us with this demonstration. Okay, fantastic stuff, guys. Thank you so much. Let's get Paul back out here >> once again. Thanks >> so much to burn his team. Jessica and Dan. So you've just seen how open shift operators can help you manage hundreds, even thousands of applications. Install, upgrade, remove nodes, control everything about your application environment, virtual physical, all the way out to the cloud making, making things happen when the business demands it even at scale, because that's where it's going to get. Our next guest has lots of experience with demand at scale. and they're using open source container management to do it. Their work, their their their work building a successful cloud, First platform and there, the twenty nineteen Innovation Award winner. >> Please welcome twenty nineteen Innovation Award winner. Cole's senior vice president of technology, Rich Hodak. >> How you doing? Thanks. >> Thanks so much for coming out. We really appreciate it. So I guess you guys set some big goals, too. So can you baby tell us about the bold goal? Helped you personally help set for Cole's. And what inspired you to take that on? Yes. So it was twenty seventeen and life was pretty good. I had no gray hair and our business was, well, our tech was working well, and but we knew we'd have to do better into the future if we wanted to compete. Retails being disrupted. Our customers are asking for new experiences, So we set out on a goal to become an open hybrid cloud platform, and we chose Red had to partner with us on a lot of that. We set off on a three year journey. We're currently in Year two, and so far all KP eyes are on track, so it's been a great journey thus far. That's awesome. That's awesome. So So you Obviously, Obviously you think open source is the way to do cloud computing. So way absolutely agree with you on that point. So So what? What is it that's convinced you even more along? Yeah, So I think first and foremost wait, do we have a lot of traditional IAS fees? But we found that the open source partners actually are outpacing them with innovation. So I think that's where it starts for us. Um, secondly, we think there's maybe some financial upside to going more open source. We think we can maybe take some cost out unwind from these big fellas were in and thirdly, a CZ. We go to universities. We started hearing. Is we interviewed? Hey, what is Cole's doing with open source and way? Wanted to use that as a lever to help recruit talent. So I'm kind of excited, you know, we partner with Red Hat on open shift in in Rail and Gloucester and active M Q and answerable and lots of things. But we've also now launched our first open source projects. So it's really great to see this journey. We've been on. That's awesome, Rich. So you're in. You're in a high touch beta with with open shift for So what? What features and components or capabilities are you most excited about and looking forward to what? The launch and you know, and what? You know what? What are the something maybe some new goals that you might be able to accomplish with with the new features. And yeah, So I will tell you we're off to a great start with open shift. We've been on the platform for over a year now. We want an innovation award. We have this great team of engineers out here that have done some outstanding work. But certainly there's room to continue to mature that platform. It calls, and we're excited about open shift, for I think there's probably three things that were really looking forward to. One is we're looking forward to, ah, better upgrade process. And I think we saw, you know, some of that in the last demo. So upgrades have been kind of painful up until now. So we think that that that will help us. Um, number two, A lot of our open shift workloads today or the workloads. We run an open shifts are the stateless apse. Right? And we're really looking forward to moving more of our state full lapse into the platform. And then thirdly, I think that we've done a great job of automating a lot of the day. One stuff, you know, the provisioning of, of things. There's great opportunity o out there to do mohr automation for day two things. So to integrate mohr with our messaging systems in our database systems and so forth. So we, uh we're excited. Teo, get on board with the version for wear too. So, you know, I hope you, Khun, we can help you get to the next goals and we're going to continue to do that. Thank you. Thank you so much rich, you know, all the way from from rail toe open shift. It's really exciting for us, frankly, to see our products helping you solve World War were problems. What's you know what? Which is. Really? Why way do this and and getting into both of our goals. So thank you. Thank you very much. And thanks for your support. We really appreciate it. Thanks. It has all been amazing so far and we're not done. A critical part of being successful in the hybrid cloud is being successful in your data center with your own infrastructure. We've been helping our customers do that in these environments. For almost twenty years now, we've been running the most complex work loads in the world. But you know, while the public cloud has opened up tremendous possibilities, it also brings in another type of another layer of infrastructure complexity. So what's our next goal? Extend your extend your data center all the way to the edge while being as effective as you have been over the last twenty twenty years, when it's all at your own fingertips. First from a practical sense, Enterprises air going to have to have their own data centers in their own environment for a very long time. But there are advantages of being able to manage your own infrastructure that expand even beyond the public cloud all the way out to the edge. In fact, we talked about that very early on how technology advances in computer networking is storage are changing the physical boundaries of the data center every single day. The need, the need to process data at the source is becoming more and more critical. New use cases Air coming up every day. Self driving cars need to make the decisions on the fly. In the car factory processes are using a I need to adapt in real time. The factory floor has become the new edge of the data center, working with things like video analysis of a of A car's paint job as it comes off the line, where a massive amount of data is on ly needed for seconds in order to make critical decisions in real time. If we had to wait for the video to go up to the cloud and back, it would be too late. The damage would have already been done. The enterprise is being stretched to be able to process on site, whether it's in a car, a factory, a store or in eight or nine PM, usually involving massive amounts of data that just can't easily be moved. Just like these use cases couldn't be solved in private cloud alone because of things like blatant see on data movement, toe address, real time and requirements. They also can't be solved in public cloud alone. This is why open hybrid is really the model that's needed in the only model forward. So how do you address this class of workload that requires all of the above running at the edge? With the latest technology all its scale, let me give you a bit of a preview of what we're working on. We are taking our open hybrid cloud technologies to the edge, Integrated with integrated with Aro AM Hardware Partners. This is a preview of a solution that will contain red had open shift self storage in K V M virtual ization with Red Hat Enterprise Lennox at the core, all running on pre configured hardware. The first hardware out of the out of the gate will be with our long time. Oh, am partner Del Technologies. So let's bring back burn the team to see what's right around the corner. >> Please welcome back to the stage. Red Hat. Global director of developer Experience burst Sutter with Kareema Sharma. Okay, We just how was your Foreign operators have redefined the capabilities and usability of the open hybrid cloud, and now we're going to show you a few more things. Okay, so just be ready for that. But I know many of our customers in this audience right now, as well as the customers who aren't even here today. You're running tens of thousands of applications on open chef clusters. We know that disappearing right now, but we also know that >> you're not >> actually in the business of running terminators clusters. You're in the business of oil and gas from the business retail. You're in a business transportation, you're in some other business and you don't really want to manage those things at all. We also know though you have lo latest requirements like Polish is talking about. And you also dated gravity concerns where you >> need to keep >> that on your premises. So what you're about to see right now in this demonstration is where we've taken open ship for and made a bare metal cluster right here on this stage. This is a fully automated platform. There is no underlying hyper visor below this platform. It's open ship running on bare metal. And this is your crew vanities. Native infrastructure, where we brought together via mes containers networking and storage with me right now is green mush arma. She's one of her engineering leaders responsible for infrastructure technologies. Please welcome to the stage, Karima. >> Thank you. My pleasure to be here, whether it had summit. So let's start a cloud. Rid her dot com and here we can see the classroom Dannon Jessica working on just a few moments ago From here we have a bird's eye view ofthe all of our open ship plasters across the hybrid cloud from multiple cloud providers to on premises and noticed the spare medal last year. Well, that's the one that my team built right here on this stage. So let's go ahead and open the admin console for that last year. Now, in this demo, we'LL take a look at three things. A multi plaster inventory for the open Harbor cloud at cloud redhead dot com. Second open shift container storage, providing convert storage for virtual machines and containers and the same functionality for cloud vert and bare metal. And third, everything we see here is scuba unit is native, so by plugging directly into communities, orchestration begin common storage. Let working on monitoring facilities now. Last year, we saw how continue native actualization and Q Bert allow you to run virtual machines on Cabinet is an open shift, allowing for a single converge platform to manage both containers and virtual machines. So here I have this dark net project now from last year behead of induced virtual machine running it S P darknet application, and we had started to modernize and continue. Arise it by moving. Parts of the application from the windows began to the next containers. So let's take a look at it here. I have it again. >> Oh, large shirt, you windows. Earlier on, I was playing this game back stage, so it's just playing a little solitaire. Sorry about that. >> So we don't really have time for that right now. Birds. But as I was saying, Over here, I have Visions Studio Now the window's virtual machine is just another container and open shift and the i d be service for the virtual machine. It's just another service in open shift open shifts. Running both containers and virtual machines together opens a whole new world of possibilities. But why stop there? So this here be broadened to come in. It is native infrastructure as our vision to redefine the operation's off on premises infrastructure, and this applies to all matters of workloads. Using open shift on metal running all the way from the data center to the edge. No by your desk, right to main benefits. Want to help reduce the operation casts And second, to help bring advance good when it is orchestration concept to your infrastructure. So next, let's take a look at storage. So open shift container storage is software defined storage, providing the same functionality for both the public and the private lads. By leveraging the operator framework, open shift container storage automatically detects the available hardware configuration to utilize the discs in the most optimal vein. So then adding my note, you don't have to think about how to balance the storage. Storage is just another service running an open shift. >> And I really love this dashboard quite honestly, because I love seeing all the storage right here. So I'm kind of curious, though. Karima. What kind of storage would you What, What kind of applications would you use with the storage? >> Yeah, so this is the persistent storage. To be used by a database is your files and any data from applications such as a Magic Africa. Now the A Patrick after operator uses school, been at this for scheduling and high availability, and it uses open shift containers. Shortest. Restore the messages now Here are on premises. System is running a caf co workload streaming sensor data on DH. We want toe sort it and act on it locally, right In a minute. A place where maybe we need low latency or maybe in a data lake like situation. So we don't want to send the starter to the cloud. Instead, we want to act on it locally, right? Let's look at the griffon a dashboard and see how our system is doing so with the incoming message rate of about four hundred messages for second, the system seems to be performing well, right? I want to emphasize this is a fully integrated system. We're doing the testing An optimization sze so that the system can Artoo tune itself based on the applications. >> Okay, I love the automated operations. Now I am a curious because I know other folks in the audience want to know this too. What? Can you tell us more about how there's truly integrated communities can give us an example of that? >> Yes. Again, You know, I want to emphasize everything here is managed poorly by communities on open shift. Right. So you can really use the latest coolest to manage them. All right. Next, let's take a look at how easy it is to use K native with azure functions to script alive Reaction to a live migration event. >> Okay, Native is a great example. If actually were part of my breakout session yesterday, you saw me demonstrate came native. And actually, if you want to get hands on with it tonight, you can come to our guru night at five PM and actually get hands on like a native. So I really have enjoyed using K. Dated myself as a software developer. And but I am curious about the azure functions component. >> Yeah, so as your functions is a function is a service engine developed by Microsoft fully open source, and it runs on top of communities. So it works really well with our on premises open shift here. Right now, I have a simple azure function that I already have here and this azure function, you know, Let's see if this will send out a tweet every time we live My greater Windows virtual machine. Right. So I have it integrated with open shift on DH. Let's move a note to maintenance to see what happens. So >> basically has that via moves. We're going to see the event triggered. They trigger the function. >> Yeah, important point I want to make again here. Windows virtue in machines are equal citizens inside of open shift. We're investing heavily in automation through the use of the operator framework and also providing integration with the hardware. Right, So next, Now let's move that note to maintain it. >> But let's be very clear here. I wanna make sure you understand one thing, and that is there is no underlying virtual ization software here. This is open ship running on bear. Meddle with these bare metal host. >> That is absolutely right. The system can automatically discover the bare metal hosts. All right, so here, let's move this note to maintenance. So I start them Internets now. But what will happen at this point is storage will heal itself, and communities will bring back the same level of service for the CAFTA application by launching a part on another note and the virtual machine belive my great right and this will create communities events. So we can see. You know, the events in the event stream changes have started to happen. And as a result of this migration, the key native function will send out a tweet to confirm that could win. It is native infrastructure has indeed done the migration for the live Ian. Right? >> See the events rolling through right there? >> Yeah. All right. And if we go to Twitter? >> All right, we got tweets. Fantastic. >> And here we can see the source Nord report. Migration has succeeded. It's a pretty cool stuff right here. No. So we want to bring you a cloud like experience, but this means is we're making operational ease a fuse as a top goal. We're investing heavily in encapsulating management knowledge and working to pre certify hardware configuration in working with their partners such as Dell, and they're dead already. Note program so that we can provide you guidance on specific benchmarks for specific work loads on our auto tuning system. >> All right, well, this is tow. I know right now, you're right thing, and I want to jump on the stage and check out the spare metal cluster. But you should not right. Wait After the keynote didn't. Come on, check it out. But also, I want you to go out there and think about visiting our partner Del and their booth where they have one. These clusters also. Okay, So this is where vmc networking and containers the storage all come together And a Kurban in his native infrastructure. You've seen right here on this stage, but an agreement. You have a bit more. >> Yes. So this is literally the cloud coming down from the heavens to us. >> Okay? Right here, Right now. >> Right here, right now. So, to close the loop, you can have your plaster connected to cloud redhead dot com for our insights inside reliability engineering services so that we can proactively provide you with the guidance through automated analyses of telemetry in logs and help flag a problem even before you notice you have it Beat software, hardware, performance, our security. And one more thing. I want to congratulate the engineers behind the school technology. >> Absolutely. There's a lot of engineers here that worked on this cluster and worked on the stack. Absolutely. Thank you. Really awesome stuff. And again do go check out our partner Dale. They're just out that door I can see them from here. They have one. These clusters get a chance to talk to them about how to run your open shift for on a bare metal cluster as well. Right, Kareema, Thank you so much. That was totally awesome. We're at a time, and we got to turn this back over to Paul. >> Thank you. Right. >> Okay. Okay. Thanks >> again. Burned, Kareema. Awesome. You know, So even with all the exciting capabilities that you're seeing, I want to take a moment to go back to the to the first platform tenant that we learned with rail, that the platform has to be developer friendly. Our next guest knows something about connecting a technology like open shift to their developers and part of their company. Wide transformation and their ability to shift the business that helped them helped them make take advantage of the innovation. Their Innovation award winner this year. Please, Let's welcome Ed to the stage. >> Please welcome. Twenty nineteen. Innovation Award winner. BP Vice President, Digital transformation. Ed Alford. >> Thanks, Ed. How your fake Good. So was full. Get right into it. What we go you guys trying to accomplish at BP and and How is the goal really important in mandatory within your organization? Support on everyone else were global energy >> business, with operations and over seventy countries. Andi. We've embraced what we call the jewel challenge, which is increasing the mind for energy that we have as individuals in the world. But we need to produce the energy with fuel emissions. It's part of that. One of our strategic priorities that we >> have is to modernize the whole group on. That means simplifying our processes and enhancing >> productivity through digital solutions. So we're using chlo based technologies >> on, more importantly, open source technologies to clear a community and say, the whole group that collaborates effectively and efficiently and uses our data and expertise to embrace the jewel challenge and actually try and help solve that problem. That's great. So So how did these heart of these new ways of working benefit your team and really the entire organ, maybe even the company as a whole? So we've been given the Innovation Award for Digital conveyor both in the way it was created and also in water is delivering a couple of guys in the audience poll costal and brewskies as he they they're in the team. Their teams developed that convey here, using our jail and Dev ops and some things. We talk about this stuff a lot, but actually the they did it in a truly our jail and develops we, um that enabled them to experiment and walking with different ways. And highlight in the skill set is that we, as a group required in order to transform using these approaches, we can no move things from ideation to scale and weeks and days sometimes rather than months. Andi, I think that if we can take what they've done on DH, use more open source technology, we contain that technology and apply across the whole group to tackle this Jill challenge. And I think that we use technologists and it's really cool. I think that we can no use technology and open source technology to solve some of these big challenges that we have and actually just preserve the planet in a better way. So So what's the next step for you guys at BP? So moving forward, we we are embracing ourselves, bracing a clothed, forced organization. We need to continue to live to deliver on our strategy, build >> over the technology across the entire group to address the jewel >> challenge and continue to make some of these bold changes and actually get into and really use. Our technology is, I said, too addresses you'LL challenge and make the future of our planet a better place for ourselves and our children and our children's children. That's that's a big goal. But thank you so much, Ed. Thanks for your support. And thanks for coming today. Thank you very much. Thank you. Now comes the part that, frankly, I think his best part of the best part of this presentation We're going to meet the type of person that makes all of these things a reality. This tip this type of person typically works for one of our customers or with one of with one of our customers as a partner to help them make the kinds of bold goals like you've heard about today and the ones you'll hear about Maura the way more in the >> week. I think the thing I like most about it is you feel that reward Just helping people I mean and helping people with stuff you enjoy right with computers. My dad was the math and science teacher at the local high school. And so in the early eighties, that kind of met here, the default person. So he's always bringing in a computer stuff, and I started a pretty young age. What Jason's been able to do here is Mohr evangelize a lot of the technologies between different teams. I think a lot of it comes from the training and his certifications that he's got. He's always concerned about their experience, how easy it is for them to get applications written, how easy it is for them to get them up and running at the end of the day. We're a loan company, you know. That's way we lean on accounting like red. That's where we get our support front. That's why we decided to go with a product like open shift. I really, really like to product. So I went down. The certification are out in the training ground to learn more about open shit itself. So my daughter's teacher, they were doing a day of coding, and so they asked me if I wanted to come and talk about what I do and then spend the day helping the kids do their coding class. The people that we have on our teams, like Jason, are what make us better than our competitors, right? Anybody could buy something off the shelf. It's people like him. They're able to take that and mold it into something that then it is a great offering for our partners and for >> customers. Please welcome Red Hat Certified Professional of the Year Jason Hyatt. >> Jason, Congratulations. Congratulations. What a what a big day, huh? What a really big day. You know, it's great. It's great to see such work, You know that you've done here. But you know what's really great and shows out in your video It's really especially rewarding. Tow us. And I'm sure to you as well to see how skills can open doors for for one for young women, like your daughters who already loves technology. So I'd liketo I'd like to present this to you right now. Take congratulations. Congratulations. Good. And we I know you're going to bring this passion. I know you bring this in, everything you do. So >> it's this Congratulations again. Thanks, Paul. It's been really exciting, and I was really excited to bring my family here to show the experience. It's it's >> really great. It's really great to see him all here as well going. Maybe we could you could You guys could stand up. So before we leave before we leave the stage, you know, I just wanted to ask, What's the most important skill that you'LL pass on from all your training to the future generations? >> So I think the most important thing is you have to be a continuous learner you can't really settle for. Ah, you can't be comfortable on learning, which I already know. You have to really drive a continuous Lerner. And of course, you got to use the I ninety. Maxwell. Quite. >> I don't even have to ask you the question. Of course. Right. Of course. That's awesome. That's awesome. And thank you. Thank you for everything, for everything that you're doing. So thanks again. Thank you. You know what makes open source work is passion and people that apply those considerable talents that passion like Jason here to making it worked and to contribute their idea there. There's back. And believe me, it's really an impressive group of people. You know you're family and especially Berkeley in the video. I hope you know that the redhead, the certified of the year is the best of the best. The cream of the crop and your dad is the best of the best of that. So you should be very, very happy for that. I also and I also can't wait. Teo, I also can't wait to come back here on this stage ten years from now and present that same award to you. Berkeley. So great. You should be proud. You know, everything you've heard about today is just a small representation of what's ahead of us. We've had us. We've had a set of goals and realize some bold goals over the last number of years that have gotten us to where we are today. Just to recap those bold goals First bait build a company based solely on open source software. It seems so logical now, but it had never been done before. Next building the operating system of the future that's going to run in power. The enterprise making the standard base platform in the op in the Enterprise Olympics based operating system. And after that making hybrid cloud the architecture of the future make hybrid the new data center, all leading to the largest software acquisition in history. Think about it around us around a company with one hundred percent open source DNA without. Throughout. Despite all the fun we encountered over those last seventeen years, I have to ask, Is there really any question that open source has won? Realizing our bold goals and changing the way software is developed in the commercial world was what we set out to do from the first day in the Red Hat was born. But we only got to that goal because of you. Many of you contributors, many of you knew toe open source software and willing to take the risk along side of us and many of partners on that journey, both inside and outside of Red Hat. Going forward with the reach of IBM, Red hat will accelerate. Even Mohr. This will bring open source general innovation to the next generation hybrid data center, continuing on our original mission and goal to bring open source technology toe every corner of the planet. What I what I just went through in the last hour Soul, while mind boggling to many of us in the room who have had a front row seat to this overto last seventeen plus years has only been red hats. First step. Think about it. We have brought open source development from a niche player to the dominant development model in software and beyond. Open Source is now the cornerstone of the multi billion dollar enterprise software world and even the next generation hybrid act. Architecture would not even be possible without Lennox at the core in the open innovation that it feeds to build around it. This is not just a step forward for software. It's a huge leap in the technology world beyond even what the original pioneers of open source ever could have imagined. We have. We have witnessed open source accomplished in the last seventeen years more than what most people will see in their career. Or maybe even a lifetime open source has forever changed the boundaries of what will be possible in technology in the future. And in the one last thing to say, it's everybody in this room and beyond. Everyone outside continue the mission. Thanks have a great sum. It's great to see it

>> From our studios in the heart of Silicon Valley. HOLLOWAY ALTO, California It is a cube conversation >> high on Peter Birds and welcome to another cube conversation from our beautiful Palo Alto studios. One of the things that makes a cube so exciting as we get great guest from great companies coming on here and talking about some of their new products that they're trying to get in the marketplace of customers Khun Doom or with their technology. And we've got that today. Eric Herzog, cmon VP of worldwide storage channels that IBM storage. He's here to talk about some new things that IBM is doing that especially relevant to high performance, closer, more down market, branch oriented kinds of applications. Eric, welcome to the Cube. >> Thank you, Peter. Really appreciate. Very excited to be with Cuba's Always. >> All right, So what? Start Give us the quick business update and IBM, And let's talk about how that inform some of the new announcement. You >> sure? So two thousand eighteen was a great year for IBM storage. Lots of new introductions and portfolio continue with our multi cloudiness. Everything we've doing now for seven years, all about my multi cloud hybrid private, multiple public cloud providers would continue that mantra. You always something very interesting from a storage array system level perspective brought out extensive portfolio around Envy Me the newest high performance protocol, both inside of a storage array and connecting a storage rate into a network fabric for storage. >> Now let's talk about that. Envy me because envy Me has been associate ID a little bit more higher and stuff. Some of the new things you're doing are bringing envy me and related classes of technology flash to a new class of workload. New class of Hugh's case. Tell us about it. >> Absolutely so what we're doing is bringing out the >> brand new >> refresh store wise portfolio. We start with R V seven thousand, which has envy me both inside the array and support for envy him Over Fibre channel. We have our fifty one hundred just below that, also supporting Envy me in the storage system. We're bringing out a new version of our fifty thirty called the fifty thirty at the very entry space are fifty tenny. These solutions all deliver dramatic performance gains but incredible price discounts as well. For example, the fifty ten e is not only twice as fast as the older fifty ten, but it happens to be up to twenty five percent less expensive. More for the money. That's the key watchword in the store. Wai's family. >> So tell us a little bit more about the fifty Tenney. What kind of use you love talking about applications, workload? Use cases? What kinds of applications were close use cases Are we talking about? >> So we've done a couple things. So first of all, we're leading with all flash across the portfolio. Yes, we still sell hybrids and hard drive a ways, and we'LL still do that in the fifty Tenney, for example. So if you're using hard drive, raise backup in archive work loads. Of course. Now, when using all flash arrays in a smaller shop, it could be your primary storage. Herzog's Barn Grill. That might be the great way to go when you're thinking more of the broader enterprises. It's great for edge. So branches of a bank, all of the outlets of a retail location and even a core data center. Not every workload is even not every data set is even so. Certain things need more expensive arrays and other ways you can go with an entry product. Still deliver the availability, the reliability of the performance you need, but you don't need to spend the most amount of money and stories gives you. That breath gives you the right price point the right software, and it even gives you six nines of availability, which is only thirty one seconds of downtime in a full year on an entry product. That's incredible. >> Well, I would think that the fifty thirty he would be especially relevant for some of those scale at work loves. Tell us about that. >> So in the fifty thirty, we can scale out into two note cluster up to thirty two petabytes, but we start small. You could get it at twelve. Same thing two. Ex Performance. Up to thirty percent less money and all of the store West family comes with our award winning Spectrum Virtualized software, which delivers enterprise class data services. Such a snapshot replication data rest, encryption, tearing, migration, et cetera, et cetera, not only for IBM store wise portfolio, but actually could work with over four hundred fifty raise, most of which are not ours. Great value for the money. Great software and bring better performance at a lower price. The fifty thirty and the whole portfolio includes our spectrum virtually software family. >> Now that's important because as we think about that, the relationship between these and other IBM or other products in the portfolio and multi cloud I know there's some work that's being done there tell us a bit about some of the some of the new updates that you've made. How that spectrum family is becoming even more relevant in the multi club so >> well, when you look at the whole family, everything in the spectrum family has heavy clarification in a multi cloud environment. Let's take spectrum protect not new from an announcement perspective of what we're doing and what we're launching on what we're doing from a new perspective. But it's been ableto backup to the cloud for years. In fact, over three hundred fifty cloud providers use spectrum protect as the engine further back. Oppa's a service portfolio Spectrum virtualized Computer Club. But we also have spectrum virtualized for public cloud that allows you to do staff shot replication only for IBM arrays, but for competitive a raise out to a public loud and even supports a rhe air gapping with a snapshot so you don't have to worry about ransomware malware, that's all. With Spectrum Virtualized family are spectrum sale product can automatically tear to the cloud IBM clad object storage could go from on premise toe off premise. So the big thing we've done with all of our portfolio, the software and then the arrays that sit on it when the case of spectrum protect backup is make sure we can work with any and almost every single cloud in the industry. Whether it's a big cloud like IBM Cloud, Amazon or Microsoft or a small cloud provider, you may want to use a local cloud provider depending on where you're located, not use one of the big club fighters. We work with that cloud provider to, But you made >> some made some special for spectrum virtual eyes. I mean spectrum virtualized. You're adding a new brother to the portfolio >> so that spectrum virtualized Republic Cloud. We first brought it out on IBM Cloud only. It now supports a ws. We know customers multi cloud most end users and you guys have written about it extensively at Weeki Bond in the Cube and silicon angle. That and users will not use one public loud. They will have four, five, six different public clouds. So spectrum virtualized republic loud delivers to onsite arrays. All the capability spectrum virtualized for public cloud sits in a V m wear virtualized in stand station out of the public cloud provider. Giving all those enterprise class functionalities and allowing us to move data back and forth to IBM. Cloud allows to move data back and forth to an Amazon cloud not only first store wise but also for again over four hundred fifty Raise that aren't ours using the spectrum virtualized software. So that's a great edition. We had it for IBM Cloud now for Amazon. As Republican Stanley first brought it out last year. It will also be extended to more clouds in the future as well. >> So store rise gonna refresh nooooo spectrum virtualized for public cloud Also getting, you know, adding to the portfolio great stuff. How do you anticipate that customers are gonna respond? >> Well, we've already had a great response for those customers we talked to under a non disclosure agreement. Now we're public with this new portfolio. What's not to like? You get extensive software capably spectrum virtualized with our fifty one hundred store wise and are seven thousand stories. Now get thie Envy Me technology, which is white hot performance technology in the storage injury, except at a much lower price point that when our competitors are brought out. So he brought Andrea me high end technology into the entry price point space, which is great. And we also have a nice portfolio that gives you certain products. Accuse the court data center other pranks that you would use the edge like banking and all the locations or in retail. So you're not going to put the most expensive practice. But you have a great six nines of availability, extensive software, twice the performance, and I said up to twenty five percent or thirty percent less, depending on which of our products than the older product. Bigger, faster, better, cheaper. >> So, Eric, let me be one of first congratulate you thie IBM storage journey since you and Ed Assualt have shown up at IBM or come backto idea in some cases has it's been a great thing to watch. You really refreshed portfolio made some great strides and we're getting great feedback from customers about the effort. So congratulations. >> Great. Thank you. And the new store lives is the latest in that and look for more just like we did in two thousand eighteen. Refresh across the plug. There's more coming in the second half here in other elements of our portfolio. >> Great sea IBM back and relevant in storage World Eric Herds on CMO VP of worldwide store channels, IBM Storage Thanks once again for being on the Cube. >> Thank you, Peter on. >> I'm Peter Burroughs. Thanks for listening until next time. Thanks for participating in this cube conversation.

>> Announcer: From Chicago, it's theCUBE. Covering Veritas Vision Solution Day 2018. Brought to you by Veritas. >> Welcome back to Chicago, everybody. We're here covering the Veritas Solution Days. Veritas used to have a big tent event last year. This year they're going out to, I think, seven cities around the globe. Probably touching more people than they would've with the single event, but they're road warriors, and we're here with them. theCUBE is the leader in live tech coverage. My name is Dave Vellante, Roger Dombrowski is here. He's a data protection specialist at dcVAST, one of Veritas' big solution partners based here in Chicago. Roger, thanks for coming on theCUBE. >> Thanks for having me, Dave. >> You're very welcome. So, data protection specialist, so you're into it. Data protection is changing quite dramatically. There's cloud, there's the edge... We just talked to Jyothi about AI, and so lots is changing. From your prospective, how are customers responding to those change? What are some of the key drivers? >> A lot of the key drivers... You used to be able to differentiate with backups and things like that. Now it's table stakes, it's an insurance policy. And that's kind of the old classic way of looking at it, but I think with today what we're finding, and I think Veritas is doing such a great job of, is mining value out of stuff that's even been around a while. So while the workloads have changed, our best practices haven't changed, our strategies haven't changed. It's where things are going, but it's also mining that metadata to get more value out of the backups than to just be a insurance policy. >> So I mean one of the obvious things is, I've talked about, is DR, but DR is still insurance. It's just more insurance and maybe you're killing two birds with one stone, but when you talk about mining data and analytics, and getting more out of the metadata, give us some other examples of how customers are exploiting and leveraging that investment in what used to be just backup pure insurance. >> Yeah, and in fact it's kind of interesting 'cause Info Map's been out for a little while, and I think we've been going around to the customer base with a slide stack, maybe a couple of slides, and really underselling the value. And what I've had a great opportunity to do with a couple of customers here very recently, is get into some deep use cases, and it's been an eye opening experience. And what's so amazing is the date we're and the information we're gathering has been in their backups for years, right? It's like the data has been there. It's been on tap, we're tapping that with Info Map. Finding stale data, ransomware, age data, all kinds of better ways to tier. You know some of the discussions were around cloud. And hey do you really want put cat videos in the cloud? Well, we can find those things with the backups. And we've been looking a that data for years. We're finally now pulling the value out of that data. >> And one of those speakers earlier today talked about, he took us all the way back to the federal rules of civil procedure, and bringing together IT and legal. So those discussions now with GDPR, et cetera, coming back to the fore. And it's important you don't want data that could be a legal risk hanging around. Everybody says, oh big data, keep all the data. And General Council's go I don't want to keep all the data. So the backup corpus is a way you're saying to investigate that and reduce risks, and also potentially identify diamonds in the rough. That you can-- >> Absolutely. >> You can mine. >> Absolutely. >> Okay. Let's talk about. I want to ask you about, there was a little company called Network Appliance, I think they were founded back in the '80s, they changed their name in the 2000s to NetApp, got out of that appliance, but appliances are still strong in the marketplace. Everybody's talking about software-defined. I think even Veritas uses it as part of its description of who they are and yet they continue to announce appliances as do others. Why appliances, from your practitioner perspective, what's going on there? >> Well, actually there's a customer whose actually here at the even today, and one of the things that really sold them on that whole form factor was the larger the company gets the more siloed, different aspects of business are. If you know if you wanted to make a change or implement something, you'd have the network team, you'd have change control, you'd have the OS team, the application teams. The appliance form factor's allowing the backup admins to wrangle in a lot of that crazy, hey, I've got to have 20 groups involved in something. Purpose built and performance tuned. I mean see it all the time. Customers, they still look at us and go, well, I think I can do it cheaper, and I've seen them try to do it, and maybe they'll save a few bucks, but the soft cost in terms of headaches, and problems, and tuning, and just limitations of building your own versus the appliance form factor. >> It's still going to run on hardware? So you're saying let the vendor do the integration and that's sort of the appeal of the appliance. There are use cases for PureSoftware based solutions, but if you just want to set it and (laughs) forget it. >> Roger: It really is that yeah. >> The appliance comes to play. What are some of the other big things and trends that you see, but let's talk cloud. You know the whole, I've often said renting is always more expensive than owning. You don't necessarily want, if you want to rent a car for a day, well go for it but if you want to drive at 100,000 miles, it probably make sense to buy it or even lease it. We heard today about cloud repatriation, I mean that's certainly a narrative that a lot of the on-prem guys want to talk about. What are you seeing in the marketplace? >> I'm seeing, I mean even before. I mean, we'll go back four or five years. Everyone's asking me, Roger, I want to get off of tape. Let's go to the cloud. What's been so interesting is to do those calculations, and I think that some people fly over that 100 miles an hour, and Veritas was one of the first ones to actually preserve deduplication all the way through the process. So it really changed, I call it that cost versus rent, or own versus rent ratio where depending on how long you're keeping data, how well the data dedupes, things like that, that's going to affect your cost model. And that's really, in my role at dcVAST, that's a big part of what I do, is to take the feature sets that Veritas brings to the table and apply them, and say, hey, does this make sense to put this in the cloud? Should this be on prem? And the great thing again is Veritas isn't. This isn't your dad's backup anymore. I mean the Access Appliance, the Flex Appliance, some of these things we're bringing to the table, Info Map, these other tools, we're not just doing backups, we're doing ancillary things to all that. >> Just geeking it out a little bit. You just talking about dedupe through the whole process. You mean without having to rehydrate the data. >> Roger: Exactly, exactly. >> Which is just a time consuming and complicated process. >> Roger: Absolutely. >> That's a technology they're pretty proud of, they talk about it a lot. >> Very, very, very much so. And I mean, if you look it, we've always been able to do it but it's the cost, right? If I have to virtualize an appliance in the cloud, it's a very expensive proposition, but if I can dedupe and all I'm doing is storing small fragments in a cheap storage target in the cloud, that's all better for the economics for the customer. >> All right, Roger, I'll give you the last word. Takeaways from today, and any other thoughts? >> Oh, I loved hearing about the telemetry. There's some new features coming in. I've heard some of this material before, but again, to hear the different perspectives, customers talking about the technology and where we're going, I'm glad we got to go and participate. >> All right Roger Dombrowski. Thanks very much for sharing your perspective. >> Thanks a lot, Dave. >> Great to see you. >> Take care. >> All right, keep it right there everybody, theCUBE. We'll be back at Veritas Vision in Chicago right after this short break, I'm Dave Vellante. (upbeat electronic music)

>> Narrator: Live from Nashville, Tennessee. It's theCUBE covering Commvault GO 2018. Brought to you by Commvault. >> Welcome back to Nashville, Tennessee. You're watching theCUBE at Commvault GO. I'm Stu Miniman with my co-host Keith Townsend. Happy to welcome to the program Lance Shaw, who's the director of Solutions Marketing at Commvault. Thanks so much for joining us. >> Thank you so much, glad to be here. >> All right, so we've been having a great day here. We're talking to some of your partners. Talking to some of your customers. Solutions Marketing, of course, everything's a solution these days. That's what they're looking for. Tell us a little bit about your background and what you do at Commvault. >> Lance: Absolutely, right. So, I came from a product management and product marketing background and one of the things we're really focused on here at this show, of course, is all about customers and what their stories are and frankly, how we can improve our products and our solutions to better meet the needs of the customers, right. That's what ultimately what it all comes down to. And so, that's why we're here, the whole reason for the show. I think what's been interesting so far at this show has been the focus on, not only just cloud utilization, but the fact that customers are having to deal with multiple clouds and the fact that why they have to do that. There's a variety of reasons that drive people to say well you know maybe five years ago, you would have said, "Are you using a cloud?" Yeah, I've got one cloud provider, but now I've got lots. >> Stu: Yeah, and Lance I'd love to hear what you're hearing from customers 'cause one of the things you talk to customers and oh, they have a multi-cloud strategy and when you dig in, first of all, every customer has a totally different environment, >> Lance: Right. >> Stu: and it reminds me, I spent the last two decades trying to help customers get out of their silos, and in some ways I'm a little worried that we've just created a whole bunch of new silos, that just don't happen to live in my data center, and we called it multi-cloud >> Lance: Right. >> Stu: because the strategy is oh, well I did this application for here and then oh, there's this service over here that I needed and then I sissified a bunch of stuff. So, tell me we've got it all figured out. Customers, they have a good strategy, they're really sharp as to where they're going, and the future is bright. >> Lance: Absolutely. Now the reality of that is, (laughs) that in fact, you're absolutely right. Unwittingly or unknowingly we've gotten to a path of history repeating itself where I'm creating new silos of information and data. So, you're absolutely right. Organizations start out with a point solution for a particular application or a particular data set or acquired a company and so brought in this new thing. And pretty soon, I have no idea what I've got in the Singapore office versus the London office versus New York, right, so. And how do I reconcile that and bring it back together? So I've got that same old problem that, if you've been around in the industry for a few years, we saw 10 years ago, 15 years ago, I've got to bring my silos of information together. And so, yeah you're right. It's suddenly a new, same old challenge all over again. Alright, so and that's why it's become a focus area because I suddenly have fragmented, disconnected application and data silos. So that's really where Commvault, turns out, can really help because sometimes it's a matter of consolidation. You know what, I need to get down from three locations to two, or four to one, or whatever the case may be, some sort of consolidation. And usually there's some cost savings involved there. And or, it's I got these multiple solutions that are out there and I've got no control and I have no visibility, I know I'm exposed so, I've got a risk factor now that I didn't have before. So when you start to blend all of those together, you're absolutely right, it's the same old story again, right. >> Keith: Industry versus vertical versus use case, you've given us a couple of different ones. Use cases, reducing costs, consolidation, even multi-cloud in itself is a use case. But, if you're an enterprise software company, if you're an enterprise IT company, you're challenged as you talk to different industries about specific solutions. You got to tailor solutions to industries. Talk about some of the industries that Commvault has come to solve specific problems for. >> Lance: Right, well I think there's a lot, to be honest, right, because every company faces those set of challenges. I think where it gets really interesting is in highly regulated industries, right. So, you think about biopharmaceuticals, you think about financial services, or certainly in the government space, in the federal space. And they have a whole set of unique challenges there because you're dealing with top secret clouds and you're dealing with, you know, some special concerns there. I think where it gets of particular interest is when I've got all those fragmented or disconnected silos, is that I need to address my compliant's concerns. I need to understand the data for more than just is it protected and could I recover it in a specific amount of time? I actually need to be able to show that I have it and prove that what I've got and be able to address specific industry regulations that are unique to my particular industry. So, that's where we start to see very specific use cases that kind of get down from the generic or the general, down to the very specific how do I manage this data and how do I understand what I have? And then of course you get into, you know, can you prove what you've got? Can you go out and retrieve it? And there's all sort of, you know, regulations along that that I've got to adhere to. But that can be addressed once I have that full index, an understanding of what my environment's like. Now, I can go out and locate that information, I can retrieve it when I need to, and actually open it up from a persona based access perspective, let specific people in an organization have access just to the limited data sets that they need, alright. So that comes into play a lot, especially, for example, every organization, right, you've got database admins, you've got critical tier zero applications that you need need to manage. It's your CRM system, it's your supply chain management system. If it goes down, you know, people freak out, alright. So, and I want to be able to provide, you know, self-service access to information for those people. So I've got a well-managed understanding of my environment, but then I'm able to dole out access to the individuals that need it when they need it and they don't have to come ask us or ask IT or ask anybody else, you know, for that information. >> Stu: Yeah, Lance as we watch the cust-to-cust companies really understand that data is very valuable, we have a transition that's going on. Traditional customer for Commvault, you're talking about things like RPO and RTO and the like. And, you know, you've got the admins of the world trying to figure out how they do their jobs and things like, okay, backup Windows of the past versus recovery and all those moving pieces. As opposed to today, you talk about the value of data, these are board-level discussions. >> Lance: Right. >> Stu: You've got the C-Suite that you're working with. We talked to a few of your teams about, well, you've got the top down and the bottom up. How are you helping them and what conversations do you have with them? >> Lance: They are entirely different conversations, right. IT is serving the business, as we all know, right. You know, maybe a bit cliché, sorry. >> Stu: Hopefully, if they're doing their job right, they're responding to and actually doing what they need to. >> Lance: Why am I here? Oh, that's right! To serve the business. Yeah, let's try that. So, anyways, there's that delivery of data, but you're absolutely right. The utilization of data and how it's consumed and the understanding that I can get from it, that is an entirely different conversation and, you're right, it is. It's a business unit discussion, you know, it's a line of business discussion at the very least, and it's probably a senior executive discussion because with that additional visibility, I'm then able to make much better, at least theoretically, better business decisions and because I've got more information to draw from. So, you're right, in terms of the conversation, we're not talking about strictly data protection. It's like, yes, when your data is understood, here's what else you can do with it. And then you got to tailor that to the specific industry, specific vertical, and a little more specific to that particular conversation. >> Keith: So Lance, give us a feel for that conversation that's happening here at Commvault GO, 2,000 people, over 150 sessions, education focused event, and there's different personas. I'll let the focus on that executive persona a little bit. I got you in front of the SVP of some group, the CDO. What's the Commvault story? Why Commvault over any other data protection company? >> Lance: I like to think of it as the proverbial, killing two birds with one stone, right. So, is my data growing? Oh, yeah, right. You're never going to hear someone say, you know data is shrinking, I have less to worry about. I mean, I've been in the industry a couple years now, give or take, and it's just never going to happen, right. So, you don't have to worry about that. With that in mind, the need to be able to have the visibility is continuing to increase. So, you see the rise of a chief data officer and what are they concerned about? They're concerned about utilizing data in ways that they were previously never able to do. And so, when we have those conversations, it's one of if I'm going to kill two birds with one stone, I'm going to be able to not only protect my data, but I'm going to give you additional visibility that you didn't have before because I'm providing you visibility into all of the secondary data and the application protection and I'm allowing you to be, ultimately, more flexible because now you're able to actually move data where you need it and expand your data center in ways you previously could not. So, I want to move from one cloud to the other. No problem, I can do that. I want to finally move, finally get off of tape and consolidate my environments and move either to an on premises environment or to a cloud. Not a problem. I can come back, we see customers that are coming back to on premises from cloud in some cases just for particular use cases. So the conversations that we have with a CEO, will just stick with a CEO as an example, are around better utilization of the data and better risk mitigation around that data, alright. So I've had a number of conversations related to that where we were concerned about not, you know, everybody talks about ransomware, but in general, attacks on the business and it's not if it's when, so how do I make sure that I can keep my business up and running? And so, it's that broader perspective that you have around how I manage data and how I deliver it to the business. That's what they care about, alright. That's crazy you're protected by the way, that's sort of important too. But what I can do with it and how I deliver it to my lines of business, that's where the interest starts to lie in a CEO level conversation. >> Yeah, Lance. One of the things everybody loves coming to a show like this, you get some of those great user stories. This morning, we had the State of Colorado on talking about how they're recovering from ransomware. >> Right, right, right. >> We had American Pacific Mortgage on talking about just the scale. You talked about the growing data and how, you know, using Commvault they're able to manage that much better. Any other specific examples of kind of interesting use cases or good customer stories you might have? >> Yeah, we recently had a very large customer that was looking to consolidate their environment. It was a classic case of I got offices spread around the world and they had a number of different point solutions, right. So, without naming names, I've got different protection solutions for different areas. I've got different administrators. I've got different policies. And, you know, they hit a scenario where they were exposed from a risk perspective that that particular set of data was not covered as they thought it was because they didn't have standardization of policies, standardized policies I should say, around how they manage, access, and the retention of that data. And so that, sometimes there's that forcing event that says we have a problem here, we need to do something about this. Alright so, in their case, they we able to consolidate from multiple solutions down to Commvault where they could have predefined set of policies in place around the data and not only for what they were gathering in. So as they ingested it or moved data under Commvault's management, they were able to automatically assign policies to that, but then in their case, they were also acquiring other companies. So, they were acquiring a rather large European entity, and when they were bringing that organization in, they wanted to make sure that they did so in a way that didn't expose the risk again in the future because if we're going to grow as a business with an acquisition strategy, we've got to be able to make sure that what comes into the organization is consistent. >> So, being partner presence here, Commvault has been pretty direct and forward talking about how you're shifting from a direct sales model and having gone through partners to help provide the solutions to these challenges. Talk through, how do you enable partners, or how do you encourage partners, this is a crowded market, there's a lot of investment in the area of data protection, how do you rise to the top of the partner list and for partners putting your solutions in front of their customers? >> Lance: Right, there's two ways we do that, right. So, the first, because you're absolutely right. You know, partners are key to our growth and we can be key to their growth and success. No doubt about it. So, the first thing is give them something that's going to really make them successful. So, instead, if I'm a partner, I want the flexibility to be able to address a wider variety of demands. I want to be able to go in to a potential prospect and say yeah, I can address this, but also I have the software behind the scenes, Commvault, to be able to attack multiple other scenarios for you. Oh and by the way, it's all in one and you've got one solution to be able to address all that. So, one of the key ways that we differentiate, and you're right, in a very crowded market, alright, that says we should really have Commvault in the back of your mind, at the top of your list. If you're going in and seeing scenarios where point solutions simply doesn't do it or paints you into a corner where you're not going to be able to help them grow down the future. The other thing partners obviously want, as every business wants, is repeat business. I want to be able to go back in and expand, I want to build my footprint out, and if I can go in with a partner that enables me to do that, then I've got long term opportunity versus just going in like, hey, I made a quick sale and I'm out and good luck to you, right. >> Stu: Lance, last thing I wanted to ask you. Last year, GDPR was the talk of every single show like this. >> Lance: Yeah, I've seem to have heard about that, yeah. >> Stu: We got a good education. My boss actually read through the entire specs. I read the Cliffnotes version >> Lance: Okay, yeah, me too. >> Stu: and then talked to a lot of smart people about it. California is looking at some new legislation, but what's the latest on that? It seems like, you know, I know some of the lawsuits already happening at some of the biggest companies in Europe, you know, from a technology standpoint, but what are you hearing and how has Commvault helped customers understand kind of today and future legislation? >> Lance: Yeah, I think, you know what's interesting? When we looked at, you know, everybody was kind of marching up to the GDPR date as if it was Y2K all over again. >> Stu: Right. >> Lance: Not that I remember that of course. I'm too young for that. (Keith laughs) You know, it was like May 25th, May 25th, the sky's going to fall, and we all knew that, hey listen, that day is going to come and go and somebody's going to be made an example at some point, right. And sure enough, that's starting to happen. And you know, it's a good thing. It's building the awareness that we tried to educate people, tried to get the word out, you know, it happens longer. Why wait past May 25th? It's still going on, right. So, for a lot of customers that we're talking to, they're looking to, they've had a plan in place and they're moving there gradually, it wasn't right away, but I think sometimes when you see those things in the press about there's actually being a finesse, it's actually real and it brings it to life like, uh we should really do something here, right. So, I think, honestly, that's a process that's going to continue for years. You know, I've heard everything from we'll just pay the fine, which is a risky strategy both probably on a personal level as well as professional. (Keith laughs) You wouldn't want to bet your career on that strategy. With the advent of, we also always knew that hey, GDPR is one of these set of regulations. There will be others, there are others. And you have to be able to adhere to those no matter where you live on the Earth. So, you know, long story short, I think it's a continuing evolution. We help customers understand their data. So, you know, through our Commvault activate product, we can do it. Even if you're not using Commvault for backup and recovery, you're actually able to go out and scan your environment and get a better understanding of what personal information you've got under lock and key, what you've got in your environment, and be able to ascertain well okay, where's my risk, where am I exposed? And then I can start to put a plan in place to mitigate that. So, I think it'll be going on for quite some time in terms of especially as new laws like the California law. I always forget the letters and numbers associated with it, but it's same idea around personal privacy. And I think, you know, we've had the Patriot Act for a long time, right, where foreign governments are concerned about data sovereignty and where data lives and that's going to continue to increase, you know, for a variety of reasons. So organizations have to really know where their data is and what's encapsulated within that data and that's where the Commvault data platform, the index, actually shines to uncover that information. >> Stu: Well, Lance Shaw, I really appreciate you sharing with us where your customers are in a lot of these really important issues. For Keith Townsend, I'm Stu Miniman. We'll be back with more coverage here from Commvault Go in Nashville, Tennessee. Thanks for watching theCUBE. (upbeat music)

>> Live, from Toronto Canada, it's the CUBE! Covering Blockchain Futurist Conference 2018. Brought to you by the CUBE. >> Hello everyone and welcome back. This is the CUBE's exclusive coverage here in Toronto for the Blockchain Futurist Conference, we're here all week. Yesterday we were at the Global Cloud and Blockchain Summit put on by DigitalBits and the community, here is the big show around thought leadership around the future of blockchain and where it's going. Certainly token economics is the hottest thing with blockchain, although the markets are down the market is not down when it comes to building things. I'm John Furrier with Dave Vellante, here with CUBE alumni and special guest Hartej Sawhney who is the founder of Hosho doing a lot of work on security space and they have a conference coming up that the CUBE will be broadcasting live at, HoshoCon this coming fall, it's in October I believe, welcome to the CUBE. >> Thank you so much for having me. >> Always great to see you man. >> What's the date of the event, real quick, what's the date on your event? >> It's October 9th to the 11th, Hard Rock Hotel & Casino, we rented out the entire property, we want everyone only to bump into the people that we're inviting and they're coming. And the focus is blockchain security. We attend over 130 conferences a year, and there's never enough conversation about blockchain security, so we figured, y'know, Defcon is still pure cybersecurity, Devcon from Ethereum is more for Ethereum developers only, and every other conference is more of a traditional blockchain conference with ICO pitch competitions. We figured we're not going to do that, and we're going to try to combine the worlds, a Defcon meets Devcon vibe, and have hackers welcome, have white hat hackers host a bug bounty, invite bright minds in the space like Max Keiser and Stacy Herbert, the founder of the Trezor wallet, RSA, y'know we've even invited everyone from our competitors to everyone in the media, to everyone that are leading the blockchain whole space. >> That's the way to run an event with community, congratulations. Mark your calendar we've got HoshoCon coming up in October. Hartej, I want to ask you, I know Dave wants to ask you your trip around the world kind of questions, but I want to get your take on something we're seeing emerging, and I know you've been talking about, I want to get your thoughts and reaction and vision on: we're starting to see the world, the losers go out of the market, and certainly prices are down on the coins, and the coins are a lot of tokens out there, >> Too many damn tokens! (laughing) >> The losers are the only ones who borrowed money to buy bitcoin. >> (laughs) Someone shorted bitcoin. >> That's it. >> But there's now an emphasis on builders and there's always been an entrepreneurial market here, alpha entrepreneurs are coming into the space you're starting to see engineers really building great stuff, there's an emphasis on builders, not just the quick hit ponies. >> Yep. >> So your thoughts on that trend. >> It's during the down-market that you can really focus on building real businesses that solve problems, that have some sort of foresight into how they're going to make real money with a product that's built and tested, and maybe even enterprise grade. And I also think that the future of fundraising is going to be security tokens, and we don't really have a viable security exchange available yet, but giving away actual equity in your business through a security token is something very exciting for sophisticated investors to participate in this future tokenized economy. >> But you're talking about real equity, not just percentage of coin. >> Yeah, y'know, actual equity in the business, but in the form of a security token. I think that's the future of fundraising to some extent. >> Is that a dual sort of vector, two vectors there, one is the value of the token itself and the equity that you get, right? >> Correct, I mean you're basically getting equity in the company, securitized in token form, and then maybe a platform like Securitize or Polymath, the security exchanges that are coming out, will list them. And so I think during the down-markets, when prices are down, again I said before the joke but it's also the truth: the only people losing in this market are the ones who borrowed to buy bitcoin. The people who believe in the technology remain to ignore the price more or less. And if you're focused on building a company this is the time to focus on building a real business. A lot of times in an up-market you think you see a business opportunity just because of the amount of money surely available to be thrown at any project, you can ICO just about any idea and get a couple a million dollars to work on it, not as easy during a down-market so you're starting to take a step back, and ask yourself questions like how do we hit $20,000 of monthly recurring revenue? And that shouldn't be such a crazy thing to ask. When you go to Silicon Valley, unless you're two-time exited, or went to Stanford, or you were an early employee at Facebook, you're not getting your first million dollar check for 15 or 20 percent of your business, even, until you make 20, 25K monthly recurring revenue. I say this on stage at a lot of my keynotes, and I feel like some people glaze their eyes over like, "obviously I know that", the majority are running an ICO where they are nowhere close to making 20K monthly recurring and when you say what's your project they go, "well, our latest traction is that we've closed about "1.5 million in our private pre-sale." That's not traction, you don't have a product built. You raised money. >> And that's a dotcom bubble dynamic where the milestone of fundraising was the traction and that really had nothing to do with building a viable business. And the benefit of blockchain is to do things differently, but achieve the same outcome, either more efficient or faster, in a new way, whether it's starting a company or achieving success. >> Yep, but at the same time, blockchain technology is relatively immature for some products to go, at least for the Fortune 500 today, for them to take a blockchain product out of R&D to the mainstream isn't going to happen right now. Right now the Fortune 500 is investing into blockchain tech but it's in R&D, and they're quickly training their employees to understand what is a smart contract?, who is Nick Szabo?, when did he come up with this word smart contracts? I was just privy to seeing some training information for multiple Fortune 500 companies training their employees on what are smart contracts. Stuff that we read four or five years ago from Nick Szabo's essays is now hitting what I would consider the mainstream, which is mid-level talent, VP-level talent at Fortune 500 companies, who know that this is the next wave. And so when we're thinking about fundraising it's the companies who raise enough money are going to be able to survive the storm, right? In this down-market, if you raised enough money in your ICO, for this vision that you have that's going to be revolutionary, a lot of times I read an ICO's white paper and all I can think is well I hope this happens, because if it does that's crazy. But the question is, did they raise enough money to survive? So that's kind of another reason why people are raising more money than they need. Do people need $100 million to do the project? I don't know. >> It's an arm's race. >> But they need to last 10 years to make this vision come true. >> Hey, so, I want to ask you about your whirlwind tour. And I want to ask in the context of something we've talked about before. You've mentioned on the CUBE that Solidity, very complex, there's a lot of bugs and a lot of security flaws as a result in some of the code. A lot of the code. You're seeing people now try to develop tooling to open up blockchain development to Java programmers, for example, which probably exacerbates the problem. So, in that context, what are you seeing around the world, what are you seeing in terms of the awareness of that problem, and how are you helping solve it? >> So, starting with Fortune 500 companies, they have floors on floors around the world full of Java engineers. Full Stack Engineers who, of course, know Java, they know C#, and they're prepared to build in this language. And so this is why I think IBM's Hyperledger went in that direction. This is why even some people have taken the Ethereum virtual machine and tried to completely rebuild it and rewrite it into functional programming languages like Clojure and Scala. Just so it's more accessible and you can do more with the functional programming language. Very few lines of code are equivalent to hundreds of lines of code in linear languages, and in functional programming languages things are concurrent and linear and you're able to build large-scale enterprise-grade solutions with very small lines of code. So I'm personally excited, I think, about seeing different types of blockchains cater more towards Fortune 500 companies being able to take advantage, right off the bat, of rooms full of Java engineers. The turn to teaching of Solidity, it's been difficult, at least from the cybersecurity perspective we're not looking for someone who's a software engineer who can teach themselves Solidity really fast. We're looking for a cybersecurity, QA-minded, quality-assurance mindset, someone who has an OPSEC mindset to learn Solidity and then audit code with the cybersecurity mindset. And we've found that to be easier than an engineer who knows Java to learn Solidity. Education is hard, we have a global shortage of qualified engineers in this space. >> So cybersecurity is a good cross-over bridge to Solidity. Skills matters. >> If you're in cybersecurity and you're a full sec engineer you can learn just about any language like anyone else. >> The key is to start at the core. >> The key is to have a QA mindset, to have the mindset of actually doing quality assurance, on code and finding vulnerabilities. >> Not as an afterthought, but as a fundamental component of the development process. >> I could be a good engineer and make an app like Angry Birds, upload it, and even before uploading it I'll get it audited by some third party professional, and once it's uploaded I can fix the bugs as we go and release another version. Most smart contracts that have money behind them are written to be irreversible. So if they get hacked, money gets stolen. >> Yeah, that's real. >> And so the mindset is shifting because of this space. >> Alright, so on your tour, paint a picture, what did you see? >> First of all, how many cities, how long? Give us the stats. >> I just did about 80 days and I hit 10 countries. Most of it was between Europe and Asia. I'll start with saying that, right now, there's a race amongst smaller nations, like Malta, Bermuda, Belarus, Panama, the island nations, where they're racing to say that "we have clarity on regulation when it comes to "the blockchain cryptocurrency industries," and this is a big deal, I'd say, mainly for cryptocurrency exchanges, that are fleeing and navigating global regulation. Like in India, Unocoin's bank has been shutdown by the RBI. And they're going up against the RBI and the central government of India because, as an exchange, their banks have been shut down. And they're being forced to navigate waters and unique waves around the world globally. You have people like the world's biggest exchange, at least by volume today is Binance. Binance has relocated 100 people to the island of Malta. For a small island nation that's still technically a part of the European Union, they've made significant progress on bringing clarity on what is legal and what is not, eventually they're saying they want to have a crypto-bank, they want to help you go from IPO to ICO from the Maltese stock exchange. Similarly also Gibraltar, and there's a law firm out there, Hassans, which is like the best law firm in Gibraltar, and they have really led the way on helping the regulators in Gibraltar bring clarity. Both Gibraltar and Malta, what's similar between them is they've been home to online gambling companies. So a lot of online casinos have been in both of their markets. >> They understand. >> They've been very innovative, in many different ways. And so even conversations with the regulators in both Malta and Gibraltar, you can hear their maturity, they understand what a smart contract is. They understand how important it is to have a smart contract audited. They already understand that every exchange in their jurisdiction has to go through regular penetration testing. That if this exchange changes its code that the code opens it up to vulnerabilities, and is the exchange going through penetration testing? So the smaller nations are moving fast. >> But they're operationalizing it faster, and it's the opportunity for them is the upside. >> My only fear is that they're still small nations, and maybe not what they want to hear but it's the truth. Operating in larger nations like the United States, Canada, Germany, even Japan, Korea, we need to see clarity in much larger nations and I think that's something that's exciting that's going to happen possibly after we have the blueprint laid out by places like Malta and Gibraltar and Bermuda. >> And what's the Wild West look like, or Wild East if you will in Asia, a lot of activity, it's a free-for-all, but there's so much energy both on the money-making side and on the capital formation side and the entrepreneurial side. Lay that out, what's that look like? >> By far the most exciting thing in Asia was Korea, Seoul, out of all the Asian tiger countries today, in August 2018, Seoul, Korea has a lot of blockchain action going on right now. It feels like you're in the future, there's actually physical buildings that say Blockchain Academy, and Blockchain Building and Bitcoin Labs, you feel like you're in 2028! (laughs) And today it's 2018. You have a lot of syndication going on, some of it illegal, it's illegal if you give a guarantee to the investor you're going to see some sort of return, as a guarantee. It's not illegal if you're putting together accredited investors who are willing to do KYC and AML and be interested in investing a couple of hundred ETH in a project. So, I would say today a lot of ICOs are flocking to Korea to do a quick fundraising round because a lot of successful syndication is happening there. Second to Korea, I would say, is a battle between Singapore and Hong Kong. They're both very interesting, It's the one place where you can find people who speak English, but also all four of the languages of the tiger nations: Japanese, Mandarin, Cantonese, Korean, all in one place in Hong Kong and Singapore. But Singapore, you still can't get a bank account as an ICO. So they're bringing clarity on regulation and saying you can come here and you can get a lawyer and you can incorporate, but an ICO still has trouble getting a bank account. Hong Kong is simply closer in proximity to China, and China has a lot of ICOs that cannot raise money from Chinese citizens. So they can raise from anybody that's not Chinese, and they don't even have a white paper, a website, or even anybody in-house that can speak English. So they're lacking English materials, English websites, and people in their company that can communicate with the rest of the world in other languages other than Mandarin or Cantonese. And that's a problem that can be solved and bridges need to be built. People are looking in China for people to build that bridge, there's a lot of action going on in Hong Kong for that reason since even though technically it's a part of China it's still not a part of China, it's a tricky gray line. >> Right, in Japan a lot going on but it's still, it's Japan, it's kind of insulated. >> The Japanese government hasn't provided clarity on regulation yet. Just like in India we're waiting for September 11th for some clarity on regulation, same way in Japan, I don't know the exact date but we don't have enough clarity on regulation. I'm seeing good projects pop up in Korea, we're even doing some audits for some projects out of Japan, but we see them at other conferences outside of Japan as well. Coming up in Singapore is consensus, I'm hoping that Singapore will turn into a better place for quality conferences, but I'm not seeing a lot of quality action out of Singapore itself. Y'know, who's based in Singapore? Lots of family funds, lots of new exchanges, lots of big crypto advisory funds have offices there, but core ICOs, there was still a higher number of them in Korea, even in Japan, even. I'm not sure about the comparison between Japan and Singapore, but there is definitely a lot more in Korea. >> What about Switzerland, do you have any visibility there? Did you visit Switzerland? >> I was Zug, I was in Crypto Valley, visited Crypto Valley labs... >> What feels best for you? >> I don't know, Mother Earth! (laughs) >> All of the above. >> The point of bitcoin is for us to start being able to treat this earth as one, and as you navigate through the crypto circuit one thing as that is becoming more visible is the power of China partnering up with the Middle East and building a One Belt, One Road initiative. I feel like One Belt, One Road ties right into the future of crypto, and it's opening up the power of markets like the Philippines, Thailand, Malaysia, Singapore. >> What Gabriel's doing in the Caribbean with Barbados. >> Gabriel from Bit, yeah. >> Yeah, Bit, he's bringing them all together. >> Yeah, I mean the island nations are open arms to companies, and I think they will attract a lot of American companies for sure. >> So you're seeing certainly more, in some pockets, more advanced regulatory climates, outside of the United States, and the talent pool is substantial. >> So then, when it comes to talent pools, I believe it was in global commits for the language of Python, China is just on the verge of surpassing the United States, and there's a lot of just global breakthroughs happening, there's a large number of Full Stack engineers at a very high level in countries like China, India, Ukraine. These are three countries that I think are outliers in that a Full Stack Engineer, at the highest level in a country like India or Ukraine for example, would cost a company between $2,000 to $5,000 a month, to employ full time, in a country where they likely won't take stock to work for your company. >> Fifteen years ago those countries were outsource, "hey, outsource some cheap labor," no, now they're product teams or engineers, they're really building value. >> They're building their own things, in-house. >> And the power of new markets are opening up as you said, this is huge, huge. OK, Hartej, thanks so much for coming on, I know you got to go, you got your event October 9th to 11th in Las Vegas, Blockchain Security Conference. >> The CUBE will be there. >> I look forward to having you there. >> You guys are the leader in Blockchain security, congratulations, hosho.io, check it out. Hosho.io, October 9th, mark your calendars. The CUBE, we are live here in Toronto, for the Blockchain Futurist Conference, with our good friend, CUBE alumni Hartej. I'm John Furrier, Dave Vellante, be right back with more live coverage from the Untraceable event here in Toronto, after this short break.

(energetic music) >> [Narrator] From San Francisco, it's theCUBE, covering Radio 2018. Brought to you by VMware. >> Hello everyone. Welcome to the special CUBE coverage here in San Francisco, California for VMware's Radio 2018 event. This is their R&D big event kickoff. It's like a sales kickoff for engineers, as Steve Herrod said on stage. Out next guest is Mornay Van Der Walt, VP of the Explore Group, Office of the CTO. Also, program chair of the Event Today Conference, working for the collective of people within VMware on a rigorous selection committee for a high bar here at your event. Welcome to theCUBE. Thanks for joining me. >> Thank you. >> Talk about the event, because I know a lot of work went into it. Congratulations, the talks were amazing. I see the schedule. We have Pat Gelsinger coming on later today. We just had Ray O'Farrell on. This is like the, I don't want to say, Burning Man of Vmware, but this is really a recognition, but also really important innovation. Take a minute to talk about the process that you go through to put this together. It's a fantastic event. The smartest minds, the cream rises to the top. It's hard, it's challenging, it's a team effort, but yet you gotta ride the right waves. >> Right. So, RADIO: R&D Innovation Offsite. And as you said, it is tough because we've got this huge R&D community and they've all got amazing ideas. So they get the opportunity to submit ideas. I think this this year we have over 1,700 ideas submitted, and at the end of the day we're only going to showcase 226 of those ideas across research programs, posters, breakout sessions, Just-In-Time BOFs, Birds Of a Feather. You know, so, the bar is high. we've got a finite amount of time, but what's amazing is we take these ideas, and we don't just showcase them at RADIO. We have four other programs that give us the ability to take those ideas to the next level. So when we think about the innovation programs that come out of OCTO, this is really to drive what we call "Off-Road Map Innovation." So Raghu and Rajiv, with our Product Cloud Services Division, are driving road map, zero to three years out the stuff that you can buy from sales, >> [Furrier] Customer centric? >> Customer centric, yeah. OCTO is providing an innovation program structure, these five programs: Tech Talks, Flings, Borathons, RADIO, and xLabs, and as a collective, they are focused on off-road map innovation. Maybe something that's-- >> Give me an example of what that means, Off-Road Map. >> Sure. So last year at RADIO we did a paper that was showcased on functions as a service. So you think of AWS Lambda, right. [Furrier] Yep, yep >> VM was uniquely positioned, with the substrate, to manage and orchestrate VM's containers and whynot functions. So this radio paper was submitted, I then, as the xLabs group, said we're going to fund this, but given where we are in this market, we said, "Alright, we'll fund this for 12 months." So, we're incubating functions as a service. In July/August time frame, that'll actually exit xLabs into the Cloud Native business. >> It's a real rapid innovation. >> Very rapid. >> Within a 12 month period, we're gonna get something into a BU that they can take it to market. >> Yeah, and also I would say that this also I've seen from the talks here, there's also off-road map hard problems that need to kind of get the concepts, building blocks, or architecture... >> [Van Der Walt] Correct. >> With the confluence of hitting, whatever, its IOT or whatever, blockchains, seeing things like that. >> [Van Der Walt] Yeah. Correct. >> Is that also accurate too? >> Very true. And, you know, Ray had a great slide in his keynote this morning, you know, we spoke about how we started in 2003, when he joined the company, it was all about computer virtualization. Fast-forward 15 years, and you look at our strategy today, it's any Cloud, any device, any app, right? Then, you gotta look to the future, beyond there, what we're doing today, what are the next twenty years going to look like? Obviously, there's things like, you know, blockchain, VR, edge computing, you know, AIML... >> [Furrier] Service meshes? >> Services meshes, adaptive security. And, you know, people say, "Oh, AIML, that's a hot topic right now, but if you look back at VM ware, we've been doing that since 2006. Distributed resource scheduler: a great example of something that, at the core of the product, was already using ML techniques, you know, to load-balance a data center. And now, you can load-balance across Clouds. >> It's interesting how buzzwords can become industry verticals. We saw that with Hadoop; it didn't really happen, although it became important in big data as it integrates in. I mean, I find that you guys, really from the ecosystem we look at, you guys have a really interesting challenge. You started out as "inside the box," if you will. I saw your old t-shirt there from the 14 year history you guys have been doing this event. Great collection of t-shirts behind me if you can't see it. It's really cool. But infrastructures, on premise, you buy, it's data center, growth, all that stuff happened. Cloud comes in. Big data comes in. Now you got blockchain. These are big markers now, but the intersection of all these are all kind of touching each other. >> [Van Der Walt] Correct. >> IOT...so it's really that integration. I also find that you guys do a great job of fostering innovation, and always amazed at the VM world with some great either bechmarks or labs that show the good stuff. How do you do it? Walk me through the steps because you have this Explorer program, which is working. >> [Van Der Walt] Yeah >> It's almost a ladder, or a reverse ladder. Start with tech talks, get it out to the marketplace... >> [Van Der Walt] Do a hackathon. >> Hackathon. Take us through the process. So there's four things: tech talks, borathons, which is the meaning behind the name, flings, and xLabs. >> Correct >> Take us through that progression. >> ... and RADIO, of course. >> And RADIO, of course, the big tent event. Bring it all together. >> So, I'm an engineer. I have a great idea. I wanna socialize it; I wanna get some feedback. So, at VMWare, we offer a tech talk platform. You come, you present your idea. It's live. There'll be engineers in the audience. We also record those, and then those get replayed, and engineers will say, "You know, have you thought about this?" or "Have you met up with Johnny and Mary?" They're actually working on something very similar. Why don't you go and, you know, compare ideas? I can actually make that very real. I was in India in November, and we were doing a shark tank for our xLabs incubator, and this one team presented an idea on an augmented reality desktop. We went over to another office, actually the air watch office, and we did another shark tank there. Another team pitched the exact same idea, so I looked at my host, and I said, "Do these two teams know each other?" and the guy goes, "Absolutely not," so what did we do? We made the connection point. Their ideas were virtually identical. They were 25 kilometers apart. Never met. >> [Furrier] Wow. >> You know, so when, that's one of the challenges when your company becomes so big, you've got this vast R&D organization that's truly global, in one country 25 kilometers apart, you had two teams with the same idea that had never met. So part of the challenge is also bringing these ideas together because, you know, the sum of the parts makes for a greater whole. >> And they can then collectively come together then present to RADIO one single paper or idea. >> [Van Der Walt] Absolutely, or go ahead and say, you know what, let's take this to the next step, which would be a borathon, so borathons are heckathons. >> Explain the name because borathon sounds like heckathon, so it is, but there's a meaning behind the name borathon. What is the meaning? >> Sure. So, our very first build repository was named after Bora Bora, and so we paid homage to that, and so, instead of saying a heckathon, we called it a borathon. And one of our senior engineers apparently came up with that name, and it stuck, and it's great. >> So it's got history, okay. So, borathons is like ... okay, so you do tech talks, you collaborate, you socialize the idea via verbal or presentation that gets the seeds of innovation kinda planted. Borathon is okay, lets attack it. >> Turn it into a prototype. >> Prototype. >> And it gets judged, so then you get even more feedback from your most senior engineers. In fact ... >> And there's a process for all this that you guys run? >> Yeah, so the Explorer groups run these five innovation programs. We just recently, in Palo Alto, did a theme borathon. Our fellows and PE's came together. Decided the theme should be sustainability, and we mixed it up a little bit. So, normally, at a borathon, teams come with ideas that they've already been developing. For this one, the teams had no idea what the theme was going to be, so we announced the theme. Then, they showed up on the day to learn what the five challenges were going to be, and some of those challenges, one of them was quite interesting. It was using distributed ledger to manage microgrids, and that's a ... >> A blockchain limitation >> Well, it's a project that's, you know, is near and dear to us at VMWare. We're actually going to be setting up a microgrid on campus, and if you think about microgrids, and Nicola Acutt can talk more to this, we're gonna be looking at, you know, how can we give power back to the city of Palo Alto? Well, imagine that becoming a mesh network. >> [Furrier] With token economics. >> How do you start tracking this, right? A blockchain would be a perfect way to do this, right? So, then, you take your ideas at a borathon, get them into a prototype, get some more feedback, and now you might have enough critical mass to say, "Alright, I'm going to present a RADIO paper next year." So, then, you work as a team; get that into the system. >> [Furrier] And, certainly, in India and these third-world countries now becoming large, growing middle-class, these are important technologies to build on top of, say, mobile... >> [Van Der Walt] Absolutely. >> And with solar and power coming in, it's a natural evolution, so that's good use case. Okay, so, now I do the borathon. I've got a product. Flings? >> It's a prototype, right, so now ... >> You can socialize it, you have a fling, you throw it out there, you fling it out there What happens? >> Yeah, so, I've done something at a borathon. It's like, I want to get some actual feedback from the ecosystem: our customers and partners. That example I used with vSAN. You know, vSAN launched. We wanted to get some health analytics. The release managers were doing their job. The products got a ship on the state. Senior engineers on the team got a health analytics tool out as a fling. It got incredible feedback from the community. Made it into the next release. We did the same with the HTML clients, right? And that's been in the press lately because, you know, we've got Rotoflex. Now, there's HTML, but that actually started - two teams started working on that. One team just did HTML >> a very small portion of the HTML client, presented a RADIO paper. Two years later, another team, started the work, and now we have a full-fledged HTML client that's embedded into the VIS via product. >> [Furrier] So, the fling brings in a community dynamic, it brings in new ideas, or diversity, if you will. All kinds of diverse ideas melting together. Now, xLabs, I'm assuming that's an incubator. That brings it together. What is xLabs? Is that an incubator? You fund it? What happens there? >> So with an xLabs, the real way to think about it, it's truly an incubator. I don't want to use the word "start-up" there because you've clearly got the protection of the larger VMware organization, so you're not being a scrappy start-up, but you've got a great idea, we see there's merit ... >> [Furrier] Go build a real product. >> We see it more being on the disruptive side, and so we offer two tracks in the xLabs. There's a light track, which typically runs three to six months, and you're still doing your day job. You know, so you're basically doing two jobs. You know, we fund you with a level of funding that allows you to bring on extra contracting, resources, developers, etc., and you're typically delivering one objective. The larger xLab is the full-track, so functions as a service. Full-track, we showcased it as a RADIO paper last year. We said, "Alright, we're going to fund this. We're going to give it 12 months worth of funding, and then it needs to exit into a business unit," and we got lucky with that one because we were already doing a lot of work with containers, the PKS, the pivotal. >> [Furrier] Do the people have to quit their day job, not quit their day job, but move their resource over? >> [Van Der Walt] Absolutely. >> The full-track is go for it, green light >> Yep >> Run as fast as you can, take it to this business unit. Is the business unit known as the end point in time? Is it kind of tracked there, or is it more flexible still. >> Not all the time. You know so sometimes, with functions it was easier, right? So, we know we've got pull for zone heading up Cloud native apps. The Cloud native business unit is doing all the partnerships with PKS. That one makes sense. >> [Furrier] Yeah. >> We're actually doing one right now, another xLabs full, called network slicing, and it's going to play into the Telco space. We've obviously got NFV being led by Shekar and team, but we don't know if network slicing, when it exits, and this one is probably going to have a longer time arise and probably 24-36 months. Does it go into the NFV business unit, or does it become its own business unit. >> [Furrier] That's awesome. So, you got great tracks, end to end, so you have a good process. I gotta ask you the question that's on my mind. I think everyone would look at this, and some people might look at Vmware as, and most people do, at least I do, as kind of a cutting-edge tier one company. You guys always are a great place to work. Voted as, get awards for that, but you take seriously innovation and organic growth in community and engineering. Engineering and community are two really important things. How do you bring the foster culture because engineers can be really pissed off. "Oh my god! They're idiots that make the selection!" because you don't want engineers to be pissed cuz they're proud, and they're inventing. >> Yep, yep. >> So, how to manage the team approach? What's the cultural secret in the DNA that makes this so successful over 14 years? >> So, before I answer that question, I think it's important to take a step back. So, when we think about innovation, we call this thing the Vmware "innovation engine." It's really three parts to it, right? If you think about innovation at its core: sustaining, disruptive, internal, external, And, so, we've got product Cloud Services group, Raghu and Rajiv, we've got OCTO, headed up by Ray, we've got corp dev headed up by Shekar. Think of it as it's a three-legged stool. You take one of those legs away, the stool falls over. So, it's a balancing act, right? And we need to be collaborating. >> [Furrier] And they're talking to each other all the time. >> We're talking to each other all the time, right? Build or buy? Are we gonna do something internal, or we gonna go external, right? You think something about acquisitions like Nicira, right? We didn't build that; we bought it. You think about Airwatch, right? Airwatch put us into the top right quadrant from Gartner, right? So, these are very strategic decision that get made. Petchist presented at Dell emc world, Dell Technologies world. He had a slide on there that showed, it was the Nicira acquisition, and then it sort of was this arc leading all the way up to VeloCloud, and when you saw it on one slide, it made perfect sense. As an outsider looking in, you might have thought, "Why were they doing all these things? Why was that acquisition made? But there's always a plan, and that plan involves us all talking across. >> [Furrier] Strategic plan around what to move faster on. >> Correct >> Because there's always the challenge on M&A, if they're not talking to each other, is the buy/build is, you kinda, may miss a core competency. They always ... what's the core competency of the company? And should you outsource a core competency, or should you build it internally? Sometimes, you might even accelerate that, so I think Airwatch and Nicira, I would say, was kinda on the edges of core competency, but together with the synergies ... >> [Van Der Walt] Helped us accelerate. >> And I think that's your message. >> [Van Der Walt] Yep. >> Okay, so that's the culture. How do you make, what's the secret sauce of making all this work? I mean, cuz you have to kinda create an open, collaborative, but it's competitive. >> [Van Der Walt] Absolutely. >> So how do you balance that? >> You know, so clearly, there's a ton of innovation going on within the prior Cloud services division. The stuff that's on the truck that our customers can buy today, alright? We also know we gotta look ahead, and we gotta start looking at solving problems that aren't on the truck today, alright? And, so, having these five programs and the collective is really what allows us to do that. But at the same time, we need to have open channels of communication back into corp dev as well. I can give you examples of, you know, Shekar and his team might be looking at Company X. We're doing some exploratory work, IOT, I did an ordered foray. IOT is gonna be massive; everybody knows that, but you know what's going to be even more massive is all the data at the edge, and what do you do with that data? How do you turn that data into something actionable, right? So, if you think about a jet engine on a big plane, right? When it's operating correctly, you know what all the good levels are, the metrics, the telemetry coming off it. Why do I need to collect that and throw it away? You're interested in the anomalies, right? As we start thinking about IOT, and we start thinking all this data at the edge, we're going to need a different type of analytics engine that can do real-time analytics but not looking at the norm, looking at the deviations, and report back on that, so you can take action on that, you know? So, we started identifying some companies like PubNub, Mulesoft, too, just got acquired, right? Shekar and his team were looking at the same companies, and was like, "These companies are interesting because they're starting to attack the problem in a different way. We do that at Vmware all the time. You think about Appdefense. We've taken a completely different approach to security. You know what the good state is, but if you have a deviation, attack that, you know? And then you can use things like ... >> It's re-imagining, almost flipping everything upside-down. >> Yeah, challenging the status quo. >> Yeah, great stuff, great program. I gotta ask you a final question since it's your show here. Great content program, by the way. Got the competition, got the papers, which is deep, technical coolness, but the show is great content, great event. Thanks for inviting us. What's trending? What's rising up? Have you heard or kind of point at something you see getting some buzz, that you thought might get buzz, or it didn't get buzz? What's rising of the topics of interest here? What's kind of popping out for you; what's trending if I had to a Twitter feed, not Twitter feed, but like top three trending items here. >> Well, I'll take it back to that last borathon that we did on sustainability. We set out the five challenges. The challenge that got the most attention was the blockchain microgrid. So, blockchain is definitely trending, and, you know, the challenge we have with blockchain today is it's not ready for the enterprise. So, David Tennenhouse and his research group is actually looking at how do you make blockchain enterprise ready? And that is a difficult problem to solve. So, there's a ton of interest in watching ... >> [Furrier] Well, we have an opinion. Don't use the public block chain. (both laugh) >> So, you know, that's one that's definitely trending. We have a great program called Propel, where we basically attract the brightest of the brightest, you know, new college grads coming into the company, and they actually come through OCTO first and do a sort of onboarding process. What are they interested in? They're not really interested in working for a particular BU, but, you know, when we share with them, "You're gonna have the ability to work on blockchain, AI, VR, augmented reality, distributed systems, new ways of doing analytics >> that's what attracts them. >> [Furrier] And they have the options to go test and put the toe in the water or jump in deep with xLabs. >> Absolutely >> So, I mean, this is like catnip for engineers. It draws a lot of people in. >> Absolutely, and, you know, we need to do that to be competitive in the valley. I mean, it's a very hard marketplace. >> Great place to work. >> You guys have a great engineering team. >> Congratulations for a great event, Mornay, and thanks for coming on theCUBE. We're here in San Francisco for theCUBE coverage of RADIO 2018. I'm John Furrier. Be back with more coverage after this break. Thanks for watching. (upbeat techno music)

>> Narrator: Live from Austin, Texas. It's theCUBE, covering KubeCon and CloudNativeCon 2017. Brought to you by Red Hat, the Linux Foundation, and theCUBE's ecosystem partners. >> Hey, welcome back everyone, we're here live at theCUBE in Austin, Texas for KubeCon 2017, 2nd annual conference of the Kubernetes Conference, I'm John Furrier, here with my co-host, Stu Miniman, Ben Sigelman, who's the CEO of LightStep, welcome to theCUBE. >> Thank you so much. >> So you're also involved in open tracer, all this stuff with service mesh, really instrumental tech work going on right now. >> Mmhmm, yep. >> With this KubernetesCon, I mean Kubernetes has been successful. People are now learning for, the first time in mainstream, but it's really galvanized the community. At many levels, and I haven't seen this much action and so fast, up and down the stack. You know, you got the infrastructure plumbing guys, and you got the app plumbing guys all building really, really fast. What's the state of the union? Give us a peak of what's happening, what's solid, what's foundational? What are the building blocks that are being built on and what's the current task of jobs being worked on projects and what not? >> Yeah, and that's a great question. I was, emerged my hotel room yesterday just to get on the elevator and Kelsey Hightower emerged from his hotel room, turns out two doors down from me, and we're walking to the elevator together, I'm like, "Hey! You know, so, what's your big announcement?" He's so good on stage, he's a brilliant communicator, and he's like, you know, honestly, the big news right now, is that actually there's not that much news from a release standpoint about Kubernetes, which is actually a really big deal. It's gotten to the point where it's feature set is actually appropriate and somewhat stable. And now we finally are at the point where it's, I think, it has a really natural architecture for plugins and extensions and now we can build this entire ecosystem around it, instead of building around something that's a bit of a moving target. I think it's incredible how, it is truly incredible, to see this conference over the last couple of years. >> So Pete's foundational elements are in place. >> Yeah. >> That's his, kind of his... >> Yeah, exactly. And it's incredible to see how much of, not just a commercial ecosystem, but a technology ecosystem, that's built around those primitives, and so I think those really are the right primitives, to democratize the pieces that should be democratized, and to centralize the pieces that should be centralized. So to me, this year is really about going a level up in the stack, and delivering value that's beyond, you know, the container, Kubernetes level, and that's what a lot of the projects that I'm excited about are doing. >> Yeah, so Ben, and that leads right into one of the things that we've been talking about all week here, service meshes. >> Ben: Yeah. >> So, you gave a keynote yesterday, maybe give our audience a little bit about service meshes, servibility, and there's something about a pigeon? >> (laughs) Yeah that was very funny. Just the reference about the pigeon, the first slide in my talk was a picture of a murmuration of starlings, this beautiful cloud of birds moving in harmony, and while I was waxing on about how this represented microservices, an actual bird flew above me on stage. There was a pigeon trapped in this room `(laughter) and so everyone started laughing, I didn't know what was so funny, I'm like... >> Jeez. What a great demo. >> ...like what did I do wrong? Do I have a note on my back or something? And then the hilarious thing is the second slide was actually the operational experience of deploying this sort of microservice technology is actually very difficult, and so it was this slide from Alfred Hitchcock's "The Birds," with these birds attacking this poor child. And so, and the bird is still circling around above me. It was perfect stagecraft, I wish I had tried to do it, it would have been amazing to take credit for arranging an actual live animal as part of my presentation. But in terms of the actual material in the presentation, which may be less entertaining than the bird flying around my head, but the material of the presentation is something I feel very strongly about, and I alluded to this a moment ago, I think that containers are incredibly important, I think Kubernetes is incredibly important, and I am extraordinarily confident that in ten years, they're going to be everywhere. That said, they're not something an application developer really should care that deeply about as part of their job of writing business logic for the service that they are maintaining and developing. That shouldn't be a layer that they care about. And there are a lot of really, really important problems that crop up at the application layer. At Google, the way we addressed this, was by having not a monolithic architecture, but a monolithic software repository where everyone developed the same code base, but one of the things that I thought was interesting was being at Google, if you wanted to deploy an application, even something that just printed out 'Hello, world' or something, it was like a 150 megabyte binary, because there's so much stuff that was crammed in to level 7, user level stuff, and that was right for Google, it's not really the best architecture for a lot of enterprises out there and I think what's so cool about service mesh, is that it's taken a bunch of really, genuinely hard computer science problems, like service discovery, connection, and load balancing, and reconnection, health checks, security and authentication, observability and tracing, these are really hard things to do well, and it's factored them off into a side car that you can run alongside ordinary applications that were not even developed with that in mind and take advantage of these application level, level 7 primitives. We've had people who are trying to build solutions for any number of managerial and monitoring tasks at the container level, where often that stuff is completely obscured. Like by the time you're at the kernel that you can't see any of this stuff. If you're up at level 7 in the service mesh, you have easy access to application level data, which makes everything a lot more elegant and straightforward for developers, so it's like, to me, it's this single point of integration that removes a bunch of hard computer science problems from ordinary application development. >> And so people were stuffing containers basically and trying to overdrive that. Makes total sense architecturally and I want you to take a step back and kind of unpack that a little bit. We didn't get here by accident. We got here through real hard work, I mean people were out there building from open-source large-scale systems. >> Yeah. >> Uber, Lyft, there's a handful of other examples. What was the driver around this, because you're talking about a really elegant architecture that allows for solving a problem for the guys that solve their own problems. Thousands, hundreds of thousands of transactions, services, millions of transactions per second. >> Yup. >> So this was not like "Hey, let's just design a new system!" It was some scar tissue. >> Yeah. >> How does that connect to like, reality now for, whether it's a start-up saying "Hey, you know, we're a couple of years old, we're on AWS, and we're growing, and I want to add more value, but I don't want to relearn machine learning, I want to build on all this stuff and create business value from my enterprise, growing an enterprise. Or, big enterprises, trying to be cloud enabled. So that's, how should someone think about that? And what specifically was the problem that was solved? >> Yes. Well, I'm an obsessive person, I'll admit that. And I'm personally obsessed with performance, and so when I think about this, I actually think about profiling the engineers who are building this stuff. You have developers, let's profile them, like what are they spending their time on? 'Cause that's really a precious resource right now, right? It's like, it's hard to even hire people fast enough, right? So if you think about profiling people, you have folks that are spending a lot of time trying to get their services communicated properly, to authenticate, to observe these systems, in a way that's sane. And so it's only natural you try to factor that out and make that factored out. You try to amortize the cost of solving that problem across your entire organization. And I think that you've seen people who've been at other companies, and want to recreate something like what they had at Google or Facebook or Twitter or what have you, but they want to do it in a way that meshes with their existing systems. I'm actually not surprised that super, super young companies that are starting with the true green field code base, move in this direction. What has been interesting to me, and although I shouldn't say surprising, this is actually very rational, but you also have companies that are much larger, and we, LightStep has, we have customers that are running a mainframe, alongside legacy Java VMs, alongside microservices, and they're all working in concert to the service application requests from end users. And these things need to talk to each other, and I think what's actually really fun for me, Google gets a lot of credit for building things the right way, I don't know if that's accurate for not, but it's really funny 'cause the problem is actually a lot more interesting outside of Google, because you have to integrate with a much larger surface area and the thing that's so exciting to me about a lot of the technologies that are really taking off here, is that they're designed for that kind of heterogeneity, certainly I've talked about service mesh a million times already here, open tracing also exists specifically because of heterogeneity, we didn't need open tracing at Google because everything was perfectly factored, so it was unnecessary. Outside of Google, it's necessary to have a common API to describe transactions as they propagate, because otherwise, you can't make sense of anything that's happening in your application. This sort of heterogeneity has encouraged projects that standardize at the right layer, and I think those are the ones that are proliferating. >> What is service mesh about now? I mean, how would you describe it, I mean, how would you define, in the world of Kubernetes, in the world we're talking about, for someone just getting, tech person, just getting started. What's the hubbub about with service mesh? What is it? >> Well, I mean, I think at the most basic level, it's something that sits in between any two processes that are communicating in your system, and it sits in between them at a layer where you can observe the application itself. Like, you're able to access application levels, security information application level, primitives like, you know, the particular path you're hitting for any HTP requests, something like that. It's something that sits in between at that layer. Because microservices, you know, I've seen Lyft up close 'cause they're also a customer for LightStep, and to see Envoy deployed at their company is really instructive. It's amazing, I mean it's really amazing. They went from having no integration with our product to having 100% integration with our product by flipping a configuration bit to on, you know. Actually it wasn't even on, they could do it by percentage, I mean, they can roll these things out with perfect, perfect precision. And, I mean, it's an incredibly powerful thing to be able to have that kind of leverage over an entire architecture and that didn't require all their developers to redeploy. This system required the service mesh to redeploy, so you make these sorts of changes without touching application CSCD stuff, you can do all these infrastructural level changes independently from application pushes-- >> All right, >> And that's very powerful. >> So, so hold on, I know Stu wants to get a question in, but let's stop there for a second. Compare and contrast what the old way would have been. >> Stu: Yeah. What would it have taken to do this similar concept that full team had met, assuming they had another architecture. >> I've seen, I mean, you know- >> John: Months, weeks, redeploys... >> So, you know, the model that I've seen at Google where would we make changes to software that was linked into every application would go out with the next release, we would make that change in some central place, I'd say 50% of the services would be deployed within a week, 90% within two weeks, but to get to 99% would take over a year, and so the issue is if you need a change that's going to cut across your entire system, it is not feasible to wait for people to redeploy because there are going to be services that are not being maintained by human beings anymore, and no one's about to volunteer for that chore- >> John: It's a nightmare basically. >> Of reintegrating, taking in months of code changes, making sure it still works and deploys. >> Yeah, they're going to quit right there. I mean, no one wants that. >> It's infeasible. >> Yeah, it's not feasible. >> Ben, I wanted you to be able to share a little bit about founding LightStep, you know what's kind of the need in the market, and what you're seeing from your early customers. >> Sure, LightStep is, it has a pretty simple mission. We aim to deliver insights about very complex production software, which is commonplace at this point. Anyone who's building a meaningful business is building meaningful production software, and that means it's complicated. So that's what we want to do. The way that we're doing that with our first product, LightStep XPM, is by delivering root cause analysis for the symptoms that are of most interest to these businesses, regardless of their application or architecture, as I said earlier, we have customers that run mainframes as well as microservices at the same time, multi-cloud, it doesn't matter. We follow transactions across these distributed services and use those to explain behaviors that they're puzzling over and help them with performance analysis and root cause analysis. >> And what's the relationship between the open source projects and... >> That's a great question. It's not a normal open core model. Open tracing is really an API project that's designed to ease integration with any number of vendors, and open tracing is supported by LightStep of course, but also by Jaeger, and CNCF, it's compatible with Zipkin, it's supported by New Relic and Datadog, I'll give a shoutout to some competitors. We're all in this together in the sense that I think we see that we all have a much bigger market as things like open tracing proliferate, and make it easier to actually observe your own system. I would love to compete in the playing field of solutions and not worry so much about integration, so open tracing is an integration project, it's not our core technology. Our core IP is something that's very powerful, that's designed to absorb a lot of information about these distributed systems and deliver value about that. >> And when I look at your website, and see kind of some of your early customers, I mean, jump out, you know, Lyft, Twilio, Digital Ocean, I mean, these are not kind of your typical companies, is it, you know, fully kind of cloud-native, you know, horn of the web, type companies? >> I'm really glad you asked that. No. >> Stu: Yeah. >> I mean, most of our customers at this point are, have actually never seen a full microservice deployment, certainly not at one of customers. It's always a combination of a monolith in the middle and microservices on the outside, but a lot of our customers are more traditional enterprises that we haven't put on our website for logo rights reasons, but they get a lot value out of the solution, I would say even more value in some cases because they're dealing with a greater diversity of technology generations they need to cut across. >> Yeah, I want to go back. You mentioned the time for people these days and you talk about developers and people building, the fight for talent is huge out there. What are you seeing in your customers? Is that something that you help? How's kind of that interaction? >> Yeah absolutely, I mean, I think, Digital Ocean says they're saving, I think 1000 engineer hours a month or something like that on LightStep. It's a huge timesaver for people who are trying to get to the bottom of issues. So it's a labor issue, but also root cause analysis, I mean, every second counts. Seconds cost hundreds of thousands of dollars for some of our customers for any big outage, and so we help people get those, Twilio's addressing the instance 92% faster after using LightStep, so it's a big change to their root cause analysis. >> Yeah, there was a great quote I saw that said, "When something goes wrong, it used to be you knew, now it turned into a murder mystery." >> Yeah. (laughter) >> Tell the story of why did you start the company. Was there an itch you were scratching? You saying, "Hey, you know, I've seen this movie before, I want to get out there, help customers, I mean, I heard, your mission is really straightforward, clean, good positioning. Why start the company? What was the rationale? What was the motivation? >> That's a very easy one for me. I mean, the reason I left Google was not necessarily to start a company per se, it was that I wanted to have as much of an impact on the industry as I could, I wanted to see things, not just make money and siphon cash away from companies, but actually to change the way that software is built. And the first act for us, this product, is a way for us to kind of get into the tendril, get our system deep into the fabric of an application, and from that point, I'd like to see LightStep really change the way people build software. I think people right now, it's almost like everyone's programming an assembly. Like we're all trying to operate this level that's totally inappropriate, and I'd love to see LightStep be a part of this story for making the industry move up the value chain and really focus on building applications, and that's what I want to see us do. >> You know, we've been saying, first, we have a similar mission along our media business, but one of the things we're seeing, we go to all the shows, sometimes it's like, why is theCUBE covering, you know, Node.js, or why are you covering Hadoop in 2010, why are you, because we see it early, we get in early, as I said, we can see the innovation, we like it, but I got to tell you, we've been seeing recently, I've been seeing it specifically, we see a huge renaissance in software development companies. >> Yeah, for sure. >> And my piece is, I want to test this with you because I think this is going to change the culture, certainly in Silicon Valley and around the world. Certainly with open source is exponentially growing, you know, Zemlin puts that stat up pretty clear. All software development models was crafty and built a product you QA and you'd ship it, it either worked or it didn't work, put some art to it, around ownership, and then AdJail derisked that risk, but you can get it to the market quicker, and you listen to the data, you learn from the data, but it kind of took the craft out of it. You know what I'm saying, almost we're coding and we're iterating, we're on a treadmill, which is good. But now, with what we're seeing here, is that you're getting back to extracting away, to your point, all these services you don't need to worry about anymore. I could actually focus all of my attention on the artisan aspect of the solution. Not UX, love UX design, not that kind of art, but something about software art. What's your reaction to that? Do you see that coming? Because if this continues, we're going to have a whole class of software developers just essentially painting software art, if you will. >> Yeah. >> I mean, that potentially is a scenario. Your thoughts. >> Yes, I agree with that scenario being feasible. I think it's probably more than a couple of weeks away, but I'm really excited about it. I think you're right on the money, I think a lot of the changes that we're seeing allow people to operate more independently and that's what motivates the transitions to microservice in the first place, it wasn't just to rewrite everyone's software for fun, it was because we want everyone to be able to be independent of each other and operate in that mode. The thing that I think is exciting about that vision which I would echo is a lot of the primitives that we see in the marketplace right now allow developers to focus on the semantics of application and the requirements of application which is where all of the interesting stuff is, and what we all get excited about. And I think we do see a lot of the, this number of people here right now, that investment as a community in allowing developers to focus on the logic and nothing more is really tremendous and exciting to me. >> How has community changed? I know you believe in community. Community's more important than ever now, in this new model, 'cause there's so much leverage going on with the software. How important is community and how is it changing and how should it evolve to handle all this awesome growth? >> Yeah I do have some thoughts about that. It's definitely important, I mean no one's going to deny that. I think one of the biggest challenges that I think about anyway in this sphere, has to do with, I referred to this earlier, it's important to figure out what problem you're solving with the community aspect of things, like with open tracing we thought really hard about this, like are we going to focus on, like, the bits and bytes and the wire protocols, or on the part that really needs to be standardized. I think community makes sense when standards are appropriate and standard interfaces are appropriate. I'm actually a little bit skeptical of community driven solutions where it's, you're delivering the entire package as a community because it ends up intersecting in ways that are complex I think with business motivations. I think the most successful projects are areas where the community really must collaborate, which usually has something to do with standardization. Those are the areas where I'm most excited. And then you actually literally, I was talking with Ken Goldberg yesterday, and they intentionally carved out areas for vendors to play, because they don't want to kind of meddle in that are. It's actually better not to meddle in that area. It's actually better- >> It's like microservices, you put the vendors over there and you put core commuters over there. Ben Sigelman, thanks for coming on theCUBE, I appreciate it. Congratulations on LightStep and the success and your talks here. Early community exploding, cloud native is not only a movement, it's clear to everyone, cloud and data and software and open source is making it happen, easier, accelerating velocity. It's theCUBE, doing our part, bringing you the data, here in Texas, I'm John Furrier, with Stu Miniman. We're back with more live coverage after this short break. >> Thank you. (techno music)

>> Speaker: Live from Las Vegas. It's the Cube. Covering VMworld 2017. Brought to you by VMware and its ecosystem partners. >> Yeah we're here live the Cube coverage at VMworld 2017. Behind us is the floor of the VMvillage. I'm John Furrier with Dave Vellante. Our next two guest Beth Phalen who's the President and General Manager of Data Protection Division at Dell EMC and Yanbing Li who's the Senior Vice President General Management with Storage and Availability at VMware, vSAN, all the greatness; Welcome back to the Cube. Great to see you guys. >> Yeah, great to see you. >> Got the heavy hitters here, data protection, AWS lot of great relationships synergies happening. >> Yeah. >> Give us the update. >> Yeah well go ahead yeah. >> We've been working together for a long time but recently we've really amped it up to the next level. Great discussions around enabling data protection for vSAN and as announced this week you know with Dell EMC will be first vendor to have data protection for VMware cloud on AWS. So it's a really exciting time to be here and I've been in this business for a long time. This is the best VMworld that I've seen so far and so it's just really great to be here with Yanbing. >> It's been very cohesive, I want to just stay on that for a second. This is the big milestone for VMware. >> It is. >> To have this shipping of the general availability especially with on the heels of the vCloud Air and all that controversy. Andy Jassy's on stage from Amazon web services. >> Yeah. >> Really kind of looking right at the audience and saying we got your back, this is a real deal, and the bridge to the future. I'm paraphrasing, he didn't say those exact words. >> Yeah yeah yeah. >> How do you get that data protection? Because that data protection in the cloud is hard. >> Yeah, well the nice thing is that since we've got all of our data protection running in a cloud environment now we could then use that to build the connections with VMC. So we had Data Domain Virtual Edition running, we have Data Protection Suite running in the cloud. So people can use the same technology they used on prem but now in AWS in conjunction with VMC. >> So you kind have hyper converged infrastructure meets cloud data protection. Yanbing, what is the difference? I mean what's the requirement of hyper converged infrastructure data protection? How does it differ from traditional storage and how is it evolving? >> Ah, great questions you know Beth and I we've known each other for quite a few years. I have to say our relationship hasn't been, you know, this close is and it's getting closer and closer. So coming back to your question in terms of hyper converged infrastructure. We're seeing two fundamental shifts around data protection. One is, the blurring of the boundary between backup and DR and these two really coming together as unified data protection. I think there has been a lot of discussion around this for a long time but this become even more compelling; now we talk about hyper converged infrastructure where you know our customers they so enjoy the benefit of having compute and storage combined together in a common management experience, they're looking for the same for data protection. So we're really seeing customers want to see data protection as a feature of hyper converged, as a capability that's part of that rather than yet another silo they have to manage separately. You know they want policy that manage storage, compute, and backup and DR altogether. So that's why you know that's really drive our partnership so much closer. >> You know it's interesting many of the clients that we've worked with over the years they'll have a backup strategy but they don't really have a DR strategy and they sleep with one eye open at night and they're afraid to go to the board because it's so expensive, it's expensive insurance. So you're seeing that there, sounds like they're blending those 2 together kind of killing 2 birds with one stone. Are there trade offs or things that customers should think about in that regard? How do they sort of go from where they are today which is sort of a backup bolt on to that integrated DR and backup? >> I think one of the key is the technology that we're leveraging now and we leverage something that has like CDP continuous data protection you can use that one to have data path to the secondary storage and you can use that same code to also initiate disaster recovery with near 0 RPO and RTO. So another thing that we announced this week is with our DPS for apps next edition that we now have hypervisor direct back up and what that means is that we're integrated directly with ESX and we are leveraging ProtectPoint through VM's to move data to data domain. That same technology is also leverage within RecoverPoint through VM's and so you can see the engine, the internal engine of the data movements, can be applied both to disaster recovery and to back up with different windows of RTO and RPO. >> I'm glad you said near 0 RPO causes no such thing as 0 RPO but you're seeing, more pressure to get as close to 0 as possible. What's driving that pressure and how are you meeting it? >> Well I think with all of us we know that an industry customers are expecting 24 by, you know 24 by 7 up time right. So they have many many applications that they need to have the confidence that if it does go down for any reason they're going to be able to bring it back up within minutes or hours not days. So that's really the drive for continuous availability. Getting as close to that as possible. >> If I may one more John, the challenge in data protection has always been it's, it's largely been a one size fits all and it's either I'm either under protected or I'm spending and breaking the bank. So are you able to through your technology and process improvements improve the level of granularity for different workloads that require different service levels. >> Two things come to mind, One, we're seeing more and more interesting customers integrating data protection directlywith their applications. Whether it SQL or Oracle and or the VM itself. So that's one thing. So we can custom the data protection to particular application and then on the second piece of that is where the different interfaces that VM offers we're able to do either V80P level integration or more fine grained integration like we do with CheckPoint through VM. So we are getting to the point that we can make different choices either application specific or something that is fine tuned based on the level of mission critical capabilities that application requires. >> I will get you guys perspective just a high level ballistic view for a second. We're seeing convergence of two worlds. The cloud native world that have no walls, have no perimeters they operate in a mindset of there's a security holes everywhere. Then the protections hard. >> They think of a differently. >> Yeah On prem the traditional methods, how are those coming together? Because you have customers that run VMware and do stuff with data protection and then one of them VMware in the cloud. What's different, what do customers need to know that are we on either side of that equation? If I'm on prem and I now want to use VMware in the cloud on AWS. How does data protection fit in that? Is it the same, is there tweaks, how they think about it? >> You want to answer that? >> In terms of on prem or VMware in AWS you know a big value prop is reading at the consistency in the operating model. I'm sure you have heard about this a million times said. >> Yes, talking about it all week. >> All week long. From data protection we're trying to do exactly the same. So for example VMware cloud on AWS, the very first data protection that we certify on that platform is from [Vast 00:07:39] organization is Avamar networker being the first set of solution certified and our customers definitely love the continuity of I already have the experience and licensing associated with my own prem protection solution and they want to carry that forward in today's cloud. >> So same operating module, so from the customers perspective I've been doing it this way >> Exactly. >> With VMware and Dell Data Protection, now it's the same in the cloud. No change in. >> Yeah I mean I think that's really the beauty of it, even with DDVE I mean you can have applications or you can do through different; You know you can have application in the cloud as well as another level of protection of your secondary storage. >> I think some of the changes probably not necessary. So RPD model consistency, Dave we touch upon, hyper convergence is driving a lot of functionality into a single control plate as opposed to these different silos and you know we would like to see that happen in the cloud as well and along that line you know best organization and my organizing are really looking at how we viewed the best next generation integrated technology that truly leverages the strengths of both organizations. >> That's simple and easy to use. >> Simple, easy to use, policy base, you know turn key solutions, so this is, you know what we're doing something pretty innovative by truly bring our engineering together and try to boost our next generation solution. >> Since the synergies that Michael was talking about when we interviewed Michael yesterday he's like look, the synergies are well beyond its expectations. Just it seems to be flowing nicely in the culture. When EMC had the federation there was always kind of like an interesting but now things are flowing differently. It seems to be smoother you guys. >> They are. >> Every action. >> I totally agree with what you said. I mean it feels different and I think as we go forward we have even more opportunities but we're not even a year into it and there was a distinct difference in terms of recognition around the joint opportunity and like you said the smoothness of the conversation I think is >> It's clear, it's clarity. >> It's really helpful. >> Well also you know, the rising tide floats all boats, well VMware stock as gone like this. >> It makes us all happy. >> Its got a nice slope to it. >> I definitely want to hackle Beth on that and the type of collaboration we're seeing between our two organizations, might be you is actually having multiple touch point into Dell and Dell EMC organization whether it's our VxRail and you know the vSAN based collaboration or the data protection angle and we're really seeing that happen across different functions. So we are starting from go to market collaboration you know how we provide the best set of solutions to our customers in joint go to market effort. vSAN is gaining a lot of free print in mission critical workloads and a critical requirement is data protection. So so we're doing a lot of joint solution, joint selling together. And really in the next step is that joint engineering effort leveraging the best of both worlds to build next generation products that's optimized for hyper converged, that's optimized for the cloud. >> For the software defined data centers. >> If I dial back a decade let's say as virtualization generally in VMware specifically saw its ascendancy, data protection totally changed. For a number of reasons, you had less physical resources but backup was still very resource intensive application and so; That's really where Avarmar came before. He walked the floor, back up and data protection is exploding again. It's like the hottest area. So two part question. Why is that and then how does Dell EMC with you know its large portfolio, its big install base, how do you maintain competitiveness with all that new emerging innovation? >> Yeah well I think the first question and I want to hear your answer too but what I would say is because the industry is changing so dramatically it's requiring data protection to change just as dramatically. >> Right. >> Right, so that is a lot of people are seeing opportunity there. Where is maybe, I've had people say, you know, well you don't really have to protect data in the cloud it's all stuff that's magically protected, I've had customers say that to me and I think that we're now beyond that, right and people are realizing, wow you know, just as much of a need or more of a need than it was before. So I think there's plenty of you know companies appreciate opportunity and they see opportunity right now as data protection evolves quickly to address the new IT world that we live in. On anything you would add to the first answer? >> Yeah so I think, several years ago VMworld feels like a storage shelf you know. I think there is still a lot of exciting interesting storage company but there has been quite a bit of consolidation you know. Software defined storage it seems like that market's landscape is becoming clearer and clearer and we're definitely seeing that spreading into secondary storage is now right for a disruption and we're also seeing that is disruption around secondary storage isalso impacting data protection software. It's not just the secondary storage element but you know extent to the entire software stack. I think it's very exciting and also thinking about you know what is going to be the economical benefit of cloud and how do we take best advantage of that and this is why you know our AWS relationship. You know we are rejuvenizing our DR effort. We have successful on prem product like SRM but we're seeing tremendous new opportunity to look at that in the context of cloud to truly leveraging the economy is scale of what cloud has to offer. So lots of driving factors to really revitalize that. >> It's a cloud show and you have no cloud. >> Okay Beth second part of my question is how do you keep pace, it's a pretty tremendous innovations going on, how do you keep pace, what are your thoughts on all that? >> So the really cool thing is because where you know we're Dell Technologies we have not only data protection assets, we also have servers, we also have switches, we have everything we need to build a full integrated stack which we now have without EPA. So within a integrated data protection appliance we have the best of data domain, we have the best of our software, we're leveraging also power at servers and dellium C switches. So we have everything that we need to build that end to end best in class integrated appliance and as customers change how they consume data protection to more like a converged consumption model or hyper converged consumption model we have all the pieces that we need to make that a reality and then to continue to move forward. So when you combine that with our relationship with VMware and the ability that we have to drive innovation jointly I have no doubt that we're going to be really moving ahead into you know modern data protection. >> Final question before we rap. R&D comes up, Micheal also mention and so do Pat, billions of dollars now are in R&D. Free cash was a billion dollars. Three billion for VMware. A lot of observations this week that we kind of looked and read the tea leaves one of them was at least for me was the stack a collision between hardware software stacks as IoT and servers and devices, you have hardware stacks and software stacks. Untested scenario certainly in vSAN; You see a lot of activity around untested new use cases and so it's going to put pressure on engineers. So the question is what's the vision for the R&D for you guys around data protection, because it's not just data protection anymore it's a fundamental linchpin in the equation of cloud >> Yeah. >> Thoughts on engineering road map I mean engineering R&D. >> One thing we're doing actually right now this week is we're restructuring our EMC lab dellium c lab back in Hopkinton to move to more of an open shared pivotal type environment. So you know it's clear that as we go forward doing things like pere programming on test driven development. You know enabling continuous always good known stayed like there is definitely advancements happening in software development that are accelerating innovation and so as we take advantage of that, that's how we keep pace with what's going on around us. Because you're right the number of things to get involved in is endless. >> I just want to point out before we end the segment you guys are very inspirational women in tech. I think you guys are amazing. We talk about the engineer resources. >> Thank you John. Your thoughts on the industry, as there's a lot of controversy in Silicon Valley and around the world around STEM and women in tech. Thoughts that you'd like to share to all the men watching and all the folks and young girls who might inspiration. You know it's passionate for us. >> Yeah, I'll start. So I think, first of all I want to tank the Cube for having such awareness in this topic and you know constantly featuring women in tech on your shows. You guys have been doing a great job raising the visibility women leaders. >> Thank you >> Thanks >> in the industry. Thank you. So certainly this is a topic very dear and near to my heart. This week you know we can still see not only our employee base but our customer base is heavily men dominated. But I think we're seeing unprecedented levels of awareness and attention to this topic in Silicon Valley and across the world. Really I do think we are starting to see much better transparency metric. We're seeing increased accountability in business and business leadership. So I think those and we're seeing a lot of social awareness I think those are going to drive a positive change. So let me give you a concrete example of fuzz for example things we do in VMware, we just gone through bonus allocation and compensation adjustment. I would get a report from it make sure, comparing the percentage of what we have done for the men population and women population and so you get a real time feedback in data and when we see the data is actually quite shocking hopefully we do see, unconsciously you know we may be allocating those >> Unconscious bias if you will. >> Yeah those differently. But because of those real time data and feedback we're good able to you know keep ourself accountable. So just you know this is no longer just talk this is a real data you know in the real HR practices that we are already building into our day to day practice. So I think I'm very optimistic, this will take time but this is you know we're moving in the right direction. >> Historical moment in the world if you think about it. This is super important time. The inspiration and also the young women out there too and also for the men. They need to be aware as well because inclusion includes not just women it's everyone. That seems to be >> Absolutely. >> In fact a trend we had an interview on the Cube and our Simpson who works for Mozilla she's doing some work for Tech Nation, she said they're changing it from diversity inclusion to inclusion and diversity. They're flipping it around where inclusion leads diversity cause they want to lead with the message of inclusion; >> Yeah. >> as a primary message with diversity. So it's not just the diversity message it's inclusion. >> Yeah. >> Love that. >> Yeah the only thing I would add would be the phrase "She can be it if she sees it" I think having people like myself and Yanbing be visible role models it's very impactful, especially for young women to see you know women in tech leadership positions. It's hard to imagine yourself in a role if you don't see anyone similar to in a role. So I think the more that people like us and our peers get out there and really put an effort into being visible. >> Do you see the networks forming more, I mean is there more action flowing happen. Can you compare and contrast just even a few years ago is it on the rise significantly? >> I think it's on the rise. >> Yeah I do get us to be involved in a lot of opportunistic situations, yeah. >> And of course your Twitter handle puts it right out there, @ybhighheels. >> Yeah. >> Right, your not shy about it. >> Yeah, there's nothing shy about it. I realize you know Beth and I, we are both addressed in very feminine way. I do think. >> Your capabilities are off to chart you to great and impressive executives. >> Society is increasingly more inclusive about their notions of female tech leader. It's not just one size fits all and I think it's encouraging us to show who we really are and the authentic self and I think that's very important for young girls to see because I remember when I was a young girl I didn't go into tech expecting I do not get to be who I am >> Yeah and that shouldn't reflect your capability of anyway any kind and that seem to be the greater awareness. The Google memo that went around as all of it so getting us some great videos on Silicon Angle on that topic. Again you guys are great inspiration. We love working with you you guys are great executives. >> Thank you. >> Its great content. >> Your welcome. >> We super passionate about it. We'll be at Grace Hopper for our 4th year we do that. >> Fantastic. >> As we show every year, we're learning more and more and we're going to do a podcast for guys too. >> Nice. >> Different angle. >> Love that. >> A lot of guys want to do what to do. >> Okay that's great. >> Inclusion and diversity of course; I need the help. I'm John Furrier With Dave Vellante Here. Live at Vmworld. More coverage coming after this short break.

(upbeat music) >> Hello, everyone. Welcome to the special CUBE presentation here in the studios in Palo Alto, California. I'm John Furrier, co-host of theCUBE, this special segment's experiencing the future of networking with the extend the SD-WAN to Wireless LAN segment conversation with Bruce Miller, Vice President of Product Marketing at Riverbed Xirrus, thanks for joining me today. Thanks for coming in. >> Great, thanks for having me. >> So, we had a whole segment on experiencing the future of networking with SD-WAN in action, but this is a dedicated segment really addressing the hottest area in the planet right now, relative to networking, that's wireless. >> Mmmhmm. >> Known as Wireless LAN, local area networking, or WiFi, is pervasive, it's everywhere, most everyone knows about WiFi if they have a device, they've had connections, large stadiums, large events, a lot of use cases, for it. But there's also the use case of Internet of Things. This certainly is a topic of conversation for the future -- >> Absolutely. >> of networking. >> Yeah, and you know, WiFi is pervasive like you said, >> It's the connection to the Internet for most people. In fact, a lot of people equate that, WiFi equals the Internet for a lot of teenagers for example, so, and as you mention the IoT, and where we are moving forward, it's all about growth and scale, I mean, we only had maybe one or two WiFi devices five or six years ago, now we're walking around with three, sometimes four, we have college students showing up with 15 sometimes, in their dorms. So it's very pervasive, and then the IoT as you mentioned, billions and billions of devices coming online. So, what we've seen is very much a scale and the need to scale these WiFi networks. >> Yeah, and folks watching that are in the business of IT, we're all consumers too. We've all been to stadiums or places where there's plenty of WiFi, but you just can't get the page to load. That's a backhaul issue, or, in some cases, there's not enough WiFi frequency around. So it's been a dense challenge, it's been scale challenges, and then on the IoT side for large enterprises, they have requirements that have to meet the network configurations. >> Right. >> So, there's complexity and scale on many fronts. This is the top priority of companies -- >> Yeah. >> How are you, how do you see that evolving, because, WiFi wasn't really kind of built for that -- >> Yeah. >> in the old days. How has it evolved today? >> This is actually a topic that Xirrus kind of solved very early on, so if you go back 10, 12 years, when we first put the company together, it was foreshadowing or foreseeing that this was going to happen. There was a lot of money going into the WiFi devices, if you actually think about it, the WiFi devices we're carrying around, but not the infrastructure. So, we've set out to solve that problem, and really the market kind of eventually came to us, in the sense of, "Hey, how do I get 10,000 people online at a convention center?", for example, or 20,000 people, 80,000 people in a stadium? Those are the extreme examples, but in general, it's just pervasive everywhere. You know, you need WiFi indoors, outdoors, in the elevator shafts, in the bathrooms, we're called to cover any kind of scenario, from that perspective. And so, Xirrus, that was a challenge that we took on, and today, I believe we solve it very very well, because we can scale into these scenarios. It keeps on going, up and to the right. I mean, there's more traffic, there's more devices on the network every single day. Millions of devices in fact, are provisioned to connect to WiFi every single day that are new, and that keeps on, like I said, going up, and up and up. >> So, scale and density has been your forte at Xirrus, now part of Riverbed through the acquisition. Translate that to the end user, customer for you, which is the person in IT, or someone in operational technologies that has to deploy network fast. >> Right. >> And they're going to use wireless and WiFi for that. >> Mmmhmm. >> What's in it for them? >> Yeah, and that's very key part of it is deploying and getting this out there very simply and it's scale. And provisioning the WiFi network, deploying something that is now basically a utility, you know, think about it, water, gas, water, electric, all these things are utilities, WiFi is basically the same thing. In fact, I was just visiting a higher ed customer of ours, who made that statement, if the power goes out, the students are asking for WiFi, they expect it to still work, right? It's more important in fact, almost to them, if they don't have that. >> God forbid they lose the Internet, but they're happy to live without power. >> Yeah, yeah. Or water, or whatever. So, we see it that way, WiFi is a utility. You need to make it utility grade, you need to make it enterprise grade so it can scale and support those things. So, you hit on a couple of those key things, how do you do it at scale, and then how do you provision and make that very ubiquitous and be able to roll that out in a broad fashion. That's key to what we do. >> I know you got a demo we're going to get to that shortly, so, stay tuned, stay with us for the demo, we'll walk through a use case, let's talk about the integration with Riverbed. Why is it now important? Because I think we all can imagine and see how WiFi is relevant. No doubt about it. Scale is a huge thing happening as more devices come online, people, and machines. But when it has to connect into the network, that's a big conversation point with IT practitioners and people in these large companies, they want more WiFi, they want it secure, they want it at scale, they want it with all the policies, where's that integration with Riverbed, can you explain how that works? >> Right, and that's key to where the acquisition came from. So we kind of talked about scale and then complexity and how you deploy these things. The integration with Riverbed is really focused on the second one, where, there's the SD-WAN, story that we've been talking about, and the vision for running common policies across the WAN, the LAN, the WLAN, into the datacenter, all managed through the cloud. And Xirrus fulfills that WLAN piece of that equation where it can deployed at the wireless edge, connecting all those devices in an enterprise, or in whatever deployment you're talking about. And now the policies that are actually deployed are common with what is being put into the SD-WAN portion of it, so in the Riverbed side of things that's the SteelConnect solution. So, we're integrating in as part of the SteelConnect solution to support the software defined LAN, so to speak, at the edge of the network, with switches and WiFi access points that will support that. So, the synergies are very much there in terms of, providing that vision across the entire network. >> So full integration into SteelConnect, from a managing and provisioning standpoint, demo perspective -- >> Right. Yeah, configuration and the policies, especially the application layer policies where you can say, "Hey, I have a new CRM application that I'm rolling out", or database application. Then that policy to prioritize that, and ensure a good user experience could be rolled out across the entire network. >> Give some quick use cases of customer industries that you guys are successful in. >> Sure. So, probably the one we're best known for is what we call large public venues or LPVs, this could be for example, Louisville Pro Football Club, which is a great name for us, Microsoft is another customer, so these are places where you have literally 10,000, 20,000 people connecting at once, or 80,000 people in the stadium for example, a portion of those are connected to WiFi. That is a very very difficult scenario to actually solve. We did some things that are very unique in the industry to support those kind of situations. Another big one for us is education. That is actually the biggest WiFi market in general, if you look at how many people are buying it, or what kind of organizations are buying WiFi. And we have some very large customers there, Brigham Young University for example in Idaho. Columbus State University, these are scenarios where they've rolled ubiquitous WiFi across campus, stadiums, basketball arenas, all the way to the dorms, to the offices, to the auditoriums, to the libraries, indoor, outdoor, I mean, very broad use cases. And that's what you see in higher ed. >> WiFi really kind of redefines, it doesn't reimagine, but it redefines what a campus is. I mean college -- >> Yeah. >> You know what a campus is, hospitals, large venues like public -- >> Right. >> Flash mob contained campus. >> Yeah, yeah. >> Problem there is different. >> Yeah. >> Too many people trying to get into the -- >> All at the same time. >> Spectrum. >> Yeah, we call that flash traffic, like when you see like at halftime maybe of a game, or some event happens -- >> Touchdown all the videos -- >> Yeah everybody wants to do it at the same time, and those are very challenging to support. Those kind of scenarios, and that's something that we have really defined a solution that can handle very well. >> Well, congratulations, thank you for building that, because I love to get my WiFi at Stanford Stadium, and all the other places that need to have that. And when I go to Liverpool to watch a soccer game, I'll think about you guys. Okay, let's get into the demo, let's take a real life in action of extending SD-WAN into wireless LANs with WiFi. >> Right. >> Show us what you got here. Sure. So, the first thing I want to talk about is provisioning the network. So, we have a solution called CommandCenter that makes that very fast, and easy. This is actually a view of a dashboard that shows multiple tenants in a cloud management system. Okay? So, imagine each of these as a separate customer, or, if I'm a large organization, this could be separate sites or locations. So, I'm going to just do an example here and say, let's create a new customer. And, say theCUBE is that customer. >> John: Alright, we like that. >> Bruce: I will say that we're enabling you with WiFi, so I'll create theCUBE. And what this is actually doing is just with literally a few mouse clicks I've actually created a new cloud instance that is theCUBE, and then what I can come down here and do, is edit that location, and let's just say that let's see here, Joe is going to be the administrator of that, so he's going to have access to manage that network. And then I have identified a couple access points here, I'm just going to drag and drop those in there. And these are now provisioned to theCUBE. And then, the last thing I'm going to do is, let's take a profile, so let's say, I have a configuration template or whatever, maybe I'll just call you, you have a business profile, and I'm going to deploy that, to your location as well. Hit deploy, and basically just that quickly what I've done is actually spun up a new customer, so you can imagine if you're a service provider in fact, then that means you're quicker to revenue. I'm actually able to turn on a customer and start charging 'em for WiFi, right? >> John: Let's stay on this example with theCUBE, because I think this is really important to the dense cloud problem. So we go to Moscone Center all the time. >> Bruce: Sure. >> And they have WiFi, they have large crowds come in, and we're still doing a live broadcast, there. >> Right, sure. >> So, I'd love to have my own WiFi provisioned. Is that what that happened there? Could they potentially say, dedicate this access point, or this subnet of the network to theCUBE? >> It could, it'd be a variation on this, but absolutely. One of the things that we do very well is taking a WiFi device, or a AP, and segment it out for use cases like that. >> John: AP being access point. >> Access point, exactly. So, in a convention environment like that, those are actually quite challenging, cause you have so many people on the network and what you need to do is carve out a resource that might be dedicated to that. So, if you can't get WiFi, >> Like a video -- >> We can do that. >> We do video production, so we want to actually prioritize the video traffic. >> Absolutely, and we'll show that a little bit later in the demo -- >> or the recreational... >> Yeah, you separate it out and make sure that you're -- >> Okay, continue. So that onramping there -- >> Bruce: Yeah, so basically this was just showing you how quickly you can create theCUBE. This is the environment that I basically set up. It's got a couple APs, it's ready to go. I can now start, I can plug in those access points, and that site is up and running. So that's the provisioning aspect. The second aspect of WiFi that we're going to talk about is access to the network itself. This is actually a challenge with a lot of environments, that's, you know, how do I get all these people onto the network, at the same time, and do that very easily without IT getting a phone call saying, "Hey, help me. I dunno what the password is," >> John: So onboarding users and stuff like that? >> Bruce: Yeah, onboarding. So, what we have for a solution there is called EasyPass. That solution allows you to create the portals that you see when you log into the network. >> John: Like going through the toll booths. >> Bruce: Yeah, and it basically provides a very easy way of doing that. So let's just say this is theCUBE guest, and I'll create a new portal, and this is a guest network, right? So I know when I came in here today, I connected to the WiFi network, I had to figure out how to do that, and what was the password? So let's just say we're creating a WiFi network here, this just shows how easy and quick that interface is. I can customize a page, let's select an image, we'll select a background image here, and then actually use Facebook and Google can be optionally used to log in. So just that quickly, I've created a portal that says, "This is what you're going to see when you log in." Now, obviously, if it's theCUBE you'd put your own logos and data there, but the idea here is that a user can come in here and either register with his email, or use Facebook or Google, for example, you get on the network. >> John: Is that OAuthing in, through the pre-existing credentials? >> Bruce: This is using, in this case, yeah with Facebook you're using the credential that they have to get onto their system, and you're basically using that for WiFi as well. So that the username and password is now providing access. >> John: So it's seamless to the user what their choice is. >> Bruce: Yeah, and some people use Facebook, others will just connect with their email. >> John: Some people want to register, but most people just want to connect with Twitter, LinkedIn, or whatever they have. >> Bruce: Yeah, and so this basically shows how quick and easy it is to set up a guest page, that gets somebody on the network, very simple to use, and so IT administers love this because it simplifies their job significantly. The other thing I wanted to show real quick is just the Microsoft Azure and Google integration. We actually have integration directly with these two ecosystems, where, if you're already are in an Office 365 shop, or a Google Apps shop, as a lot of schools are, they can just use those credentials, the student, the user logs in with their laptop, with their username password and it gets them access to WiFi at the same time. >> So if it's connected -- >> Kill two birds with one stone. >> So if it's active directory you got your Microsoft, if it's Google and what they use, you can do that. >> Bruce: Yeah, so it's all in the cloud. So now, this is again, moving everything to the cloud as opposed to using some local resource to do authentication, and maintaining those resources. >> John: That seems to be the theme with Riverbed. Simplify. >> Bruce: Right, absolutely. And that's, those are the two big things here. We're scaling the WiFi network to support these broad use cases, and then we're simplifying it with the tools to enable that to roll out very smoothly. >> Well that's, all the research points to that manual task that don't add value, will be automated away, and those tasks will be shifted to more value activities. Okay, so take us to monitoring. Now what happens when I'm doing my SnapChats, or Instagram, or my Facebook Lives, you go, Woah! >> Bruce: Right. >> John: Or, I'm interested in knowing if someone is downloading the latest movie on BitTorrent. >> Bruce: Yeah, that's very key. So, if I go back to our solution here, the dashboard actually shows what's going on in the network, right? So, this is actually a very flexible interface, you can move things around, create widgets, do different things, and in fact, we have a map function where you would lay all this stuff out on a map, and then I can actually show what the coverage is, for example, that WiFi had a floorplan. This happens to be my house. >> John: That's an RF map right there? >> Bruce: This is actually RF coverage within this location of these access points. >> John: That's very cool. >> Bruce: Then I can jump in here and troubleshoot from there. But to your point in terms of what's going on -- >> John: So it shows overlaying clouds and channels and all that, kind of deep configuration stuff? >> Bruce: All the information If you need to go there. >> John: And you just don't need to get involved in that. >> Bruce: Most of this stuff is automated. There's the auto button for a lot of this when you hook up the WiFi the first time. You don't want to have to tweak all those things, so we have the auto button that 90% of the users would use, or more, and then if you need to tune it we can go from there. But yeah, to your point on in terms of application policies and controls, here's an example of what we do here. For example, I can see what types of traffic is on this network here. So, let's look at, for example, YouTube, and we see that there's actually a couple users here that are using a lot of YouTube traffic, I can click on any of these applications and see what the amount of traffic is associated with that. But what's more interesting then, is doing something about it. So, what we have is a policy engine that recognizes 1600 different applications, and allows me to create policies on them. So, I can create rules, and say, okay, let's look at YouTube specifically. Which is a streaming media application, and you can see we have hundreds in here, in fact 1600 in total, and I can block YouTube if I so desire from the network, or maybe I allow it in there, but I limit that traffic per user, to say, 500K or something like that, so they maybe can't watch a 4K video or something like that. So, enterprises -- >> Make it crawl for 'em. >> Bruce: Yeah, you can do it, but you can't overload the network. So, enterprises, hospitals. Schools love this, because they can get that granular control of the network. Maybe this happens to be instead of an enterprise that's using a database, maybe they're an Oracle shop, and so they want to raise the quality of service on that, and put that high priority. So you can do that just the same. >> John: And so whatever the priority is, they can give bandwidth to it. So, if it's live gaming, if I want to have that game be -- >> Yeah. >> John: That's what I want. >> Bruce: Exactly. >> John: Or minimize it. >> Bruce: So this really, what this map ends up doing is mapping the wireless to the business needs of the organization that's deploying it, so -- >> John: So, the optimization of the network, you can look at, much more clearly with the visualization, and make decisions. On the network map there with the RF, is that for placement of access points, or is that more for understanding propagation, or -- >> Bruce: It's, yeah, we have a separate design tool that allows you to design those heat maps, and then when you actually have a live network what you were looking at was actually the coverage estimation based on what's actually deployed. >> John: So that's kind of -- >> So if an AP goes down it turns red and then you'll see a hole in your coverage, and you know that you have a problem that you have to go and solve. >> Okay great, so it's a little... because you handle it. Okay, analytics. What other analytics do you have in the demo that you can share? >> Bruce: Right. So analytics is an interesting one. We have a lot data that we pull into the network from the WiFi. If you think about it, we know, who is on the network, we know what they're doing, what applications they're going to, we know where they are, because we actually calculate the location of those users, and that information is all pulled into this central location here. So if I pull in a couple of these analytics charts, you actually see now, what is going on in that location over time. Here we have users and how long they're actually in the network. >> John: Can you see the URL path that they're using? >> Bruce: That's in the application portion, right? This is just kind of showing bulk, like, how many users are showing on the network, and how long are they there. And how many are there, and how many are repeat or new. So a retail customer might be interested in that, it's like I'm getting 40% existing customers coming back, but maybe there's 60% on a given day. And then that could change over time depending on location. So, the bottom line is, WiFi is turning for us into a big data challenge or solutional, where I can take all that data on who, what, where, why, that they're doing, and turn that into business intelligence that the retailer, that's a big one, can use for making more intelligent decisions about how they run their business. >> Okay, so, bottom line for the folks watching, with respect to wireless, what's the future state that they need to be thinking about in terms of planning for WiFi and to experience the future of networking, by extending SD-WAN to the wireless LAN. >> Right, so there's a lot of things to consider when you look at WiFi, what you're doing today is probably not going to be the same as what you do next year, and certainly not five years from now. This is actually a big challenge for a lot of our customers to kind of get that future view of what's going to happen, because they're making a purchase decision today, that's going to last them for a while. So, what we look at is solving the problems that those users might run into, which could be scale, you might be using, and seeing double or triple the number of users and traffic in the next few years. So you have to solve that. You have to solve the security problems, which we didn't talk about too much today, but EasyPass is one of the solutions for that. I want to ensure those users can get on, but make sure that they're secure, my corporate data is going to be protected. And then finally, the simplicity of doing that. So, I know my WiFi is going to change, I know the network requirements are going to change, how I can a simply go into an interface through this cloud management solution we provide, and make those changes that are needed, and adapt to that dynamic that we're talking about. Then all of that folds into the broader picture of the SD-WAN story that we talked about with Riverbed where now I can do some of those things across the LAN and the WAN holistically, through a common control point. >> And the common control point is key, because users don't view things as LAN and WAN, they just want their stuff, wherever they are. >> Yeah, they don't care, right. So, you know they might be connected to the WiFi, so that's pretty visible, but in the end, the WiFi could work fine, but if that WAN connection is down, or compromised, or anywhere in between the datacenter, all these things have to be working. >> And the tools to make the integration easier, whether it's Microsoft 365, and Google on Premise, or Google login, or Facebook. >> Right, right. All those ecosystems, I mean, this is a big part of what we're trying to do, is tap into those systems that everybody is using anyway, and make it all seamless. Everyone knows how to login to their Google or, Facebook account, so now let's make that part of the WiFi experience. >> And security is all solid. >> Yeah, security is solid if you use it. And that's the big thing about WiFi, is there's a lot of open guest networks still, out there, and little by little, you're seeing those become secure, but what tends to happen is that security and simplicity, are kind of, er, complexity, and security are kind of at odds with each other. The more secure you make a network, the more complex. >> And here you're making it easier. >> That's why EasyPass, I mean in the name, that's what we do to make that as simple as possible, because security is very important. >> Bruce Miller, extending the SD-WAN to the Wireless LAN, in our segment experiencing the future of networking, thanks so much for sharing, I'm John Furrier, thanks for watching. (upbeat music)