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Dhabaleswar “DK” Panda, Ohio State State University | SuperComputing 22


 

>>Welcome back to The Cube's coverage of Supercomputing Conference 2022, otherwise known as SC 22 here in Dallas, Texas. This is day three of our coverage, the final day of coverage here on the exhibition floor. I'm Dave Nicholson, and I'm here with my co-host, tech journalist extraordinaire, Paul Gillum. How's it going, >>Paul? Hi, Dave. It's going good. >>And we have a wonderful guest with us this morning, Dr. Panda from the Ohio State University. Welcome Dr. Panda to the Cube. >>Thanks a lot. Thanks a lot to >>Paul. I know you're, you're chopping at >>The bit, you have incredible credentials, over 500 papers published. The, the impact that you've had on HPC is truly remarkable. But I wanted to talk to you specifically about a product project you've been working on for over 20 years now called mva, high Performance Computing platform that's used by more than 32 organ, 3,200 organizations across 90 countries. You've shepherded this from, its, its infancy. What is the vision for what MVA will be and and how is it a proof of concept that others can learn from? >>Yeah, Paul, that's a great question to start with. I mean, I, I started with this conference in 2001. That was the first time I came. It's very coincidental. If you remember the Finman Networking Technology, it was introduced in October of 2000. Okay. So in my group, we were working on NPI for Marinette Quadrics. Those are the old technology, if you can recollect when Finman was there, we were the very first one in the world to really jump in. Nobody knew how to use Infin van in an HPC system. So that's how the Happy Project was born. And in fact, in super computing 2002 on this exhibition floor in Baltimore, we had the first demonstration, the open source happy, actually is running on an eight node infinite van clusters, eight no zeros. And that was a big challenge. But now over the years, I means we have continuously worked with all infinite van vendors, MPI Forum. >>We are a member of the MPI Forum and also all other network interconnect. So we have steadily evolved this project over the last 21 years. I'm very proud of my team members working nonstop, continuously bringing not only performance, but scalability. If you see now INFIN event are being deployed in 8,000, 10,000 node clusters, and many of these clusters actually use our software, stack them rapid. So, so we have done a lot of, like our focuses, like we first do research because we are in academia. We come up with good designs, we publish, and in six to nine months, we actually bring it to the open source version and people can just download and then use it. And that's how currently it's been used by more than 3000 orange in 90 countries. And, but the interesting thing is happening, your second part of the question. Now, as you know, the field is moving into not just hvc, but ai, big data, and we have those support. This is where like we look at the vision for the next 20 years, we want to design this MPI library so that not only HPC but also all other workloads can take advantage of it. >>Oh, we have seen libraries that become a critical develop platform supporting ai, TensorFlow, and, and the pie torch and, and the emergence of, of, of some sort of default languages that are, that are driving the community. How, how important are these frameworks to the, the development of the progress making progress in the HPC world? >>Yeah, no, those are great. I mean, spite our stencil flow, I mean, those are the, the now the bread and butter of deep learning machine learning. Am I right? But the challenge is that people use these frameworks, but continuously models are becoming larger. You need very first turnaround time. So how do you train faster? How do you do influencing faster? So this is where HPC comes in and what exactly what we have done is actually we have linked floor fighters to our happy page because now you see the MPI library is running on a million core system. Now your fighters and tenor four clan also be scaled to to, to those number of, large number of course and gps. So we have actually done that kind of a tight coupling and that helps the research to really take advantage of hpc. >>So if, if a high school student is thinking in terms of interesting computer science, looking for a place, looking for a university, Ohio State University, bruns, world renowned, widely known, but talk about what that looks like from a day on a day to day basis in terms of the opportunity for undergrad and graduate students to participate in, in the kind of work that you do. What is, what does that look like? And is, and is that, and is that a good pitch to for, for people to consider the university? >>Yes. I mean, we continuously, from a university perspective, by the way, the Ohio State University is one of the largest single campus in, in us, one of the top three, top four. We have 65,000 students. Wow. It's one of the very largest campus. And especially within computer science where I am located, high performance computing is a very big focus. And we are one of the, again, the top schools all over the world for high performance computing. And we also have very strength in ai. So we always encourage, like the new students who like to really work on top of the art solutions, get exposed to the concepts, principles, and also practice. Okay. So, so we encourage those people that wish you can really bring you those kind of experience. And many of my past students, staff, they're all in top companies now, have become all big managers. >>How, how long, how long did you say you've been >>At 31 >>Years? 31 years. 31 years. So, so you, you've had people who weren't alive when you were already doing this stuff? That's correct. They then were born. Yes. They then grew up, yes. Went to university graduate school, and now they're on, >>Now they're in many top companies, national labs, all over the universities, all over the world. So they have been trained very well. Well, >>You've, you've touched a lot of lives, sir. >>Yes, thank you. Thank >>You. We've seen really a, a burgeoning of AI specific hardware emerge over the last five years or so. And, and architectures going beyond just CPUs and GPUs, but to Asics and f PGAs and, and accelerators, does this excite you? I mean, are there innovations that you're seeing in this area that you think have, have great promise? >>Yeah, there is a lot of promise. I think every time you see now supercomputing technology, you see there is sometime a big barrier comes barrier jump. Rather I'll say, new technology comes some disruptive technology, then you move to the next level. So that's what we are seeing now. A lot of these AI chips and AI systems are coming up, which takes you to the next level. But the bigger challenge is whether it is cost effective or not, can that be sustained longer? And this is where commodity technology comes in, which commodity technology tries to take you far longer. So we might see like all these likes, Gaudi, a lot of new chips are coming up, can they really bring down the cost? If that cost can be reduced, you will see a much more bigger push for AI solutions, which are cost effective. >>What, what about on the interconnect side of things, obvi, you, you, your, your start sort of coincided with the initial standards for Infin band, you know, Intel was very, very, was really big in that, in that architecture originally. Do you see interconnects like RDMA over converged ethernet playing a part in that sort of democratization or commoditization of things? Yes. Yes. What, what are your thoughts >>There for internet? No, this is a great thing. So, so we saw the infinite man coming. Of course, infinite Man is, commod is available. But then over the years people have been trying to see how those RDMA mechanisms can be used for ethernet. And then Rocky has been born. So Rocky has been also being deployed. But besides these, I mean now you talk about Slingshot, the gray slingshot, it is also an ethernet based systems. And a lot of those RMA principles are actually being used under the hood. Okay. So any modern networks you see, whether it is a Infin and Rocky Links art network, rock board network, you name any of these networks, they are using all the very latest principles. And of course everybody wants to make it commodity. And this is what you see on the, on the slow floor. Everybody's trying to compete against each other to give you the best performance with the lowest cost, and we'll see whoever wins over the years. >>Sort of a macroeconomic question, Japan, the US and China have been leapfrogging each other for a number of years in terms of the fastest supercomputer performance. How important do you think it is for the US to maintain leadership in this area? >>Big, big thing, significantly, right? We are saying that I think for the last five to seven years, I think we lost that lead. But now with the frontier being the number one, starting from the June ranking, I think we are getting that leadership back. And I think it is very critical not only for fundamental research, but for national security trying to really move the US to the leading edge. So I hope us will continue to lead the trend for the next few years until another new system comes out. >>And one of the gating factors, there is a shortage of people with data science skills. Obviously you're doing what you can at the university level. What do you think can change at the secondary school level to prepare students better to, for data science careers? >>Yeah, I mean that is also very important. I mean, we, we always call like a pipeline, you know, that means when PhD levels we are expecting like this even we want to students to get exposed to, to, to many of these concerts from the high school level. And, and things are actually changing. I mean, these days I see a lot of high school students, they, they know Python, how to program in Python, how to program in sea object oriented things. Even they're being exposed to AI at that level. So I think that is a very healthy sign. And in fact we, even from Ohio State side, we are always engaged with all this K to 12 in many different programs and then gradually trying to take them to the next level. And I think we need to accelerate also that in a very significant manner because we need those kind of a workforce. It is not just like a building a system number one, but how do we really utilize it? How do we utilize that science? How do we propagate that to the community? Then we need all these trained personal. So in fact in my group, we are also involved in a lot of cyber training activities for HPC professionals. So in fact, today there is a bar at 1 1 15 I, yeah, I think 1215 to one 15. We'll be talking more about that. >>About education. >>Yeah. Cyber training, how do we do for professionals? So we had a funding together with my co-pi, Dr. Karen Tom Cook from Ohio Super Center. We have a grant from NASA Science Foundation to really educate HPT professionals about cyber infrastructure and ai. Even though they work on some of these things, they don't have the complete knowledge. They don't get the time to, to learn. And the field is moving so fast. So this is how it has been. We got the initial funding, and in fact, the first time we advertised in 24 hours, we got 120 application, 24 hours. We couldn't even take all of them. So, so we are trying to offer that in multiple phases. So, so there is a big need for those kind of training sessions to take place. I also offer a lot of tutorials at all. Different conference. We had a high performance networking tutorial. Here we have a high performance deep learning tutorial, high performance, big data tutorial. So I've been offering tutorials at, even at this conference since 2001. Good. So, >>So in the last 31 years, the Ohio State University, as my friends remind me, it is properly >>Called, >>You've seen the world get a lot smaller. Yes. Because 31 years ago, Ohio, in this, you know, of roughly in the, in the middle of North America and the United States was not as connected as it was to everywhere else in the globe. So that's, that's pro that's, I i it kind of boggles the mind when you think of that progression over 31 years, but globally, and we talk about the world getting smaller, we're sort of in the thick of, of the celebratory seasons where, where many, many groups of people exchange gifts for varieties of reasons. If I were to offer you a holiday gift, that is the result of what AI can deliver the world. Yes. What would that be? What would, what would, what would the first thing be? This is, this is, this is like, it's, it's like the genie, but you only get one wish. >>I know, I know. >>So what would the first one be? >>Yeah, it's very hard to answer one way, but let me bring a little bit different context and I can answer this. I, I talked about the happy project and all, but recently last year actually we got awarded an S f I institute award. It's a 20 million award. I am the overall pi, but there are 14 universities involved. >>And who is that in that institute? >>What does that Oh, the I ici. C e. Okay. I cycle. You can just do I cycle.ai. Okay. And that lies with what exactly what you are trying to do, how to bring lot of AI for masses, democratizing ai. That's what is the overall goal of this, this institute, think of like a, we have three verticals we are working think of like one is digital agriculture. So I'll be, that will be my like the first ways. How do you take HPC and AI to agriculture the world as though we just crossed 8 billion people. Yeah, that's right. We need continuous food and food security. How do we grow food with the lowest cost and with the highest yield? >>Water >>Consumption. Water consumption. Can we minimize or minimize the water consumption or the fertilization? Don't do blindly. Technologies are out there. Like, let's say there is a weak field, A traditional farmer see that, yeah, there is some disease, they will just go and spray pesticides. It is not good for the environment. Now I can fly it drone, get images of the field in the real time, check it against the models, and then it'll tell that, okay, this part of the field has disease. One, this part of the field has disease. Two, I indicate to the, to the tractor or the sprayer saying, okay, spray only pesticide one, you have pesticide two here. That has a big impact. So this is what we are developing in that NSF A I institute I cycle ai. We also have, we have chosen two additional verticals. One is animal ecology, because that is very much related to wildlife conservation, climate change, how do you understand how the animals move? Can we learn from them? And then see how human beings need to act in future. And the third one is the food insecurity and logistics. Smart food distribution. So these are our three broad goals in that institute. How do we develop cyber infrastructure from below? Combining HP c AI security? We have, we have a large team, like as I said, there are 40 PIs there, 60 students. We are a hundred members team. We are working together. So, so that will be my wish. How do we really democratize ai? >>Fantastic. I think that's a great place to wrap the conversation here On day three at Supercomputing conference 2022 on the cube, it was an honor, Dr. Panda working tirelessly at the Ohio State University with his team for 31 years toiling in the field of computer science and the end result, improving the lives of everyone on Earth. That's not a stretch. If you're in high school thinking about a career in computer science, keep that in mind. It isn't just about the bits and the bobs and the speeds and the feeds. It's about serving humanity. Maybe, maybe a little, little, little too profound a statement, I would argue not even close. I'm Dave Nicholson with the Queue, with my cohost Paul Gillin. Thank you again, Dr. Panda. Stay tuned for more coverage from the Cube at Super Compute 2022 coming up shortly. >>Thanks a lot.

Published Date : Nov 17 2022

SUMMARY :

Welcome back to The Cube's coverage of Supercomputing Conference 2022, And we have a wonderful guest with us this morning, Dr. Thanks a lot to But I wanted to talk to you specifically about a product project you've So in my group, we were working on NPI for So we have steadily evolved this project over the last 21 years. that are driving the community. So we have actually done that kind of a tight coupling and that helps the research And is, and is that, and is that a good pitch to for, So, so we encourage those people that wish you can really bring you those kind of experience. you were already doing this stuff? all over the world. Thank this area that you think have, have great promise? I think every time you see now supercomputing technology, with the initial standards for Infin band, you know, Intel was very, very, was really big in that, And this is what you see on the, Sort of a macroeconomic question, Japan, the US and China have been leapfrogging each other for a number the number one, starting from the June ranking, I think we are getting that leadership back. And one of the gating factors, there is a shortage of people with data science skills. And I think we need to accelerate also that in a very significant and in fact, the first time we advertised in 24 hours, we got 120 application, that's pro that's, I i it kind of boggles the mind when you think of that progression over 31 years, I am the overall pi, And that lies with what exactly what you are trying to do, to the tractor or the sprayer saying, okay, spray only pesticide one, you have pesticide two here. I think that's a great place to wrap the conversation here On

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David Flynn Supercloud Audio


 

>> From every ISV to solve the problems. You want there to be tools in place that you can use, either open source tools or whatever it is that help you build it. And slowly over time, that building will become easier and easier. So my question to you was, where do you see you playing? Do you see yourself playing to ISVs as a set of tools, which will make their life a lot easier and provide that work? >> Absolutely. >> If they don't have, so they don't have to do it. Or you're providing this for the end users? Or both? >> So it's a progression. If you go to the ISVs first, you're doomed to starved before you have time for that other option. >> Yeah. >> Right? So it's a question of phase, the phasing of it. And also if you go directly to end users, you can demonstrate the power of it and get the attention of the ISVs. I believe that the ISVs, especially those with the biggest footprints and the most, you know, coveted estates, they have already made massive investments at trying to solve decentralization of their software stack. And I believe that they have used it as a hook to try to move to a software as a service model and rope people into leasing their infrastructure. So if you look at the clouds that have been propped up by Autodesk or by Adobe, or you name the company, they are building proprietary makeshift solutions for decentralizing or hybrid clouding. Or maybe they're not even doing that at all and all they're is saying hey, if you want to get location agnosticness, then what you should just, is just move into our cloud. >> Right. >> And then they try to solve on the background how to decentralize it between different regions so they can have decent offerings in each region. But those who are more advanced have already made larger investments and will be more averse to, you know, throwing that stuff away, all of their makeshift machinery away, and using a platform that gives them high performance parallel, low level file system access, while at the same time having metadata-driven, you know, policy-based, intent-based orchestration to manage the diffusion of data across a decentralized infrastructure. They are not going to be as open because they've made such an investment and they're going to look at how do they monetize it. So what we have found with like the movie studios who are using us already, many of the app they're using, many of those software offerings, the ISVs have their own cloud that offers that software for the cloud. But what we got when I asked about this, 'cause I was dealt specifically into this question because I'm very interested to know how we're going to make that leap from end user upstream into the ISVs where I believe we need to, and they said, look, we cannot use these software ISV-specific SAS clouds for two reasons. Number one is we lose control of the data. We're giving it to them. That's security and other issues. And here you're talking about we're doing work for Disney, we're doing work for Netflix, and they're not going to let us put our data on those software clouds, on those SAS clouds. Secondly, in any reasonable pipeline, the data is shared by many different applications. We need to be agnostic as to the application. 'Cause the inputs to one application, you know, the output for one application provides the input to the next, and it's not necessarily from the same vendor. So they need to have a data platform that lets them, you know, go from one software stack, and you know, to run it on another. Because they might do the rendering with this and yet, they do the editing with that, and you know, et cetera, et cetera. So I think the further you go up the stack in the structured data and dedicated applications for specific functions in specific verticals, the further up the stack you go, the harder it is to justify a SAS offering where you're basically telling the end users you need to park all your data with us and then you can run your application in our cloud and get this. That ultimately is a dead end path versus having the data be open and available to many applications across this supercloud layer. >> Okay, so-- >> Is that making any sense? >> Yes, so if I could just ask a clarifying question. So, if I had to take Snowflake as an example, I think they're doing exactly what you're saying is a dead end, put everything into our proprietary system and then we'll figure out how to distribute it. >> Yeah. >> And and I think if you're familiar with Zhamak Dehghaniis' data mesh concept. Are you? >> A little bit, yeah. >> But in her model, Snowflake, a Snowflake warehouse is just a node on the mesh and that mesh is-- >> That's right. >> Ultimately the supercloud and you're an enabler of that is what I'm hearing. >> That's right. What they're doing up at the structured level and what they're talking about at the structured level we're doing at the underlying, unstructured level, which by the way has implications for how you implement those distributed database things. In other words, implementing a Snowflake on top of Hammerspace would have made building stuff like in the first place easier. It would allow you to easily shift and run the database engine anywhere. You still have to solve how to shard and distribute at the transaction layer above, so I'm not saying we're a substitute for what you need to do at the app layer. By the way, there is another example of that and that's Microsoft Office, right? It's one thing to share that, to have a file share where you can share all the docs. It's something else to have Word and PowerPoint, Excel know how to allow people to be simultaneously editing the same doc. That's always going to happen in the app layer. But not all applications need that level of, you know, in-app decentralization. You know, many of them, many workflows are pipelined, especially the ones that are very data intensive where you're doing drug discovery or you're doing rendering, or you're doing machine learning training. These things are human in the loop with large stages of processing across tens of thousands of cores. And I think that kind of data processing pipeline is what we're focusing on first. Not so much the Microsoft Office or the Snowflake, you know, parking a relational database because that takes a lot of application layer stuff and that's what they're good at. >> Right. >> But I think... >> Go ahead, sorry. >> Later entrance in these markets will find Hammerspace as a way to accelerate their work so they can focus more narrowly on just the stuff that's app-specific, higher level sharing in the app. >> Yes, Snowflake founders-- >> I think it might be worth mentioning also, just keep this confidential guys, but one of our customers is Blue Origin. And one of the things that we have found is kind of the point of what you're talking about with our customers. They're needing to build this and since it's not commercially available or they don't know where to look for it to be commercially available, they're all building themselves. So this layer is needed. And Blue is just one of the examples of quite a few we're now talking to. And like manufacturing, HPC, research where they're out trying to solve this problem with their own scripting tools and things like that. And I just, I don't know if there's anything you want to add, David, but you know, but there's definitely a demand here and customers are trying to figure out how to solve it beyond what Hammerspace is doing. Like the need is so great that they're just putting developers on trying to do it themselves. >> Well, and you know, Snowflake founders, they didn't have a Hammerspace to lean on. But, one of the things that's interesting about supercloud is we feel as though industry clouds will emerge, that as part of company's digital transformations, they will, you know, every company's a software company, they'll begin to build their own clouds and they will be able to use a Hammerspace to do that. >> A super pass layer. >> Yes. It's really, I don't know if David's speaking, I don't want to speak over him, but we can't hear you. May be going through a bad... >> Well, a regional, regional talks that make that possible. And so they're doing these render farms and editing farms, and it's a cloud-specific to the types of workflows in the median entertainment world. Or clouds specifically to workflows in the chip design world or in the drug and bio and life sciences exploration world. There are large organizations that are kind of a blend of end users, like the Broad, which has their own kind of cloud where they're asking collaborators to come in and work with them. So it starts to even blur who's an end user versus an ISV. >> Yes. >> Right? When you start talking about the massive data is the main gravity is to having lots of people participate. >> Yep, and that's where the value is. And that's where the value is. And this is a megatrend that we see. And so it's really important for us to get to the point of what is and what is not a supercloud and, you know, that's where we're trying to evolve. >> Let's talk about this for a second 'cause I want to, I want to challenge you on something and it's something that I got challenged on and it has led me to thinking differently than I did at first, which Molly can attest to. Okay? So, we have been looking for a way to talk about the concept of cloud of utility computing, run anything anywhere that isn't addressed in today's realization of cloud. 'Cause today's cloud is not run anything anywhere, it's quite the opposite. You park your data in AWS and that's where you run stuff. And you pretty much have to. Same with with Azure. They're using data gravity to keep you captive there, just like the old infrastructure guys did. But now it's even worse because it's coupled back with the software to some degree, as well. And you have to use their storage, networking, and compute. It's not, I mean it fell back to the mainframe era. Anyhow, so I love the concept of supercloud. By the way, I was going to suggest that a better term might be hyper cloud since hyper speaks to the multidimensionality of it and the ability to be in a, you know, be in a different dimension, a different plane of existence kind of thing like hyperspace. But super and hyper are somewhat synonyms. I mean, you have hyper cars and you have super cars and blah, blah, blah. I happen to like hyper maybe also because it ties into the whole Hammerspace notion of a hyper-dimensional, you know, reality, having your data centers connected by a wormhole that is Hammerspace. But regardless, what I got challenged on is calling it something different at all versus simply saying, this is what cloud has always meant to be. This is the true cloud, this is real cloud, this is cloud. And I think back to what happened, you'll remember, at Fusion IO we talked about IO memory and we did that because people had a conceptualization of what an SSD was. And an SSD back then was low capacity, low endurance, made to go military, aerospace where things needed to be rugged but was completely useless in the data center. And we needed people to imagine this thing as being able to displace entire SAND, with the kind of capacity density, performance density, endurance. And so we talked IO memory, we could have said enterprise SSD, and that's what the industry now refers to for that concept. What will people be saying five and 10 years from now? Will they simply say, well this is cloud as it was always meant to be where you are truly able to run anything anywhere and have not only the same APIs, but you're same data available with high performance access, all forms of access, block file and object everywhere. So yeah. And I wonder, and this is just me throwing it out there, I wonder if, well, there's trade offs, right? Giving it a new moniker, supercloud, versus simply talking about how cloud is always intended to be and what it was meant to be, you know, the real cloud or true cloud, there are trade-offs. By putting a name on it and branding it, that lets people talk about it and understand they're talking about something different. But it also is that an affront to people who thought that that's what they already had. >> What's different, what's new? Yes, and so we've given a lot of thought to this. >> Right, it's like you. >> And it's because we've been asked that why does the industry need a new term, and we've tried to address some of that. But some of the inside baseball that we haven't shared is, you remember the Web 2.0, back then? >> Yep. >> Web 2.0 was the same thing. And I remember Tim Burners Lee saying, "Why do we need Web 2.0? "This is what the Web was always supposed to be." But the truth is-- >> I know, that was another perfect-- >> But the truth is it wasn't, number one. Number two, everybody hated the Web 2.0 term. John Furrier was actually in the middle of it all. And then it created this groundswell. So one of the things we wrote about is that supercloud is an evocative term that catalyzes debate and conversation, which is what we like, of course. And maybe that's self-serving. But yeah, HyperCloud, Metacloud, super, meaning, it's funny because super came from Latin supra, above, it was never the superlative. But the superlative was a convenient byproduct that caused a lot of friction and flack, which again, in the media business is like a perfect storm brewing. >> The bad thing to have to, and I think you do need to shake people out of their, the complacency of the limitations that they're used to. And I'll tell you what, the fact that you even have the terms hybrid cloud, multi-cloud, private cloud, edge computing, those are all just referring to the different boundaries that isolate the silo that is the current limited cloud. >> Right. >> So if I heard correctly, what just, in terms of us defining what is and what isn't in supercloud, you would say traditional applications which have to run in a certain place, in a certain cloud can't run anywhere else, would be the stuff that you would not put in as being addressed by supercloud. And over time, you would want to be able to run the data where you want to and in any of those concepts. >> Or even modern apps, right? Or even modern apps that are siloed in SAS within an individual cloud, right? >> So yeah, I guess it's twofold. Number one, if you're going at the high application layers, there's lots of ways that you can give the appearance of anything running anywhere. The ISV, the SAS vendor can engineer stuff to have the ability to serve with low enough latency to different geographies, right? So if you go too high up the stack, it kind of loses its meaning because there's lots of different ways to make due and give the appearance of omni-presence of the service. Okay? As you come down more towards the platform layer, it gets harder and harder to mask the fact that supercloud is something entirely different than just a good regionally-distributed SAS service. So I don't think you, I don't think you can distinguish supercloud if you go too high up the stack because it's just SAS, it's just a good SAS service where the SAS vendor has done the hard work to give you low latency access from different geographic regions. >> Yeah, so this is one of the hardest things, David. >> Common among them. >> Yeah, this is really an important point. This is one of the things I've had the most trouble with is why is this not just SAS? >> So you dilute your message when you go up to the SAS layer. If you were to focus most of this around the super pass layer, the how can you host applications and run them anywhere and not host this, not run a service, not have a service available everywhere. So how can you take any application, even applications that are written, you know, in a traditional legacy data center fashion and be able to run them anywhere and have them have their binaries and their datasets and the runtime environment and the infrastructure to start them and stop them? You know, the jobs, the, what the Kubernetes, the job scheduler? What we're really talking about here, what I think we're really talking about here is building the operating system for a decentralized cloud. What is the operating system, the operating environment for a decentralized cloud? Where you can, and that the main two functions of an operating system or an operating environment are the process scheduler, the thing that's scheduling what is running where and when and so forth, and the file system, right? The thing that's supplying a common view and access to data. So when we talk about this, I think that the strongest argument for supercloud is made when you go down to the platform layer and talk of it, talk about it as an operating environment on which you can run all forms of applications. >> Would you exclude--? >> Not a specific application that's been engineered as a SAS. (audio distortion) >> He'll come back. >> Are you there? >> Yeah, yeah, you just cut out for a minute. >> I lost your last statement when you broke up. >> We heard you, you said that not the specific application. So would you exclude Snowflake from supercloud? >> Frankly, I would. I would. Because, well, and this is kind of hard to do because Snowflake doesn't like to, Frank doesn't like to talk about Snowflake as a SAS service. It has a negative connotation. >> But it is. >> I know, we all know it is. We all know it is and because it is, yes, I would exclude them. >> I think I actually have him on camera. >> There's nothing in common. >> I think I have him on camera or maybe Benoit as saying, "Well, we are a SAS." I think it's Slootman. I think I said to Slootman, "I know you don't like to say you're a SAS." And I think he said, "Well, we are a SAS." >> Because again, if you go to the top of the application stack, there's any number of ways you can give it location agnostic function or you know, regional, local stuff. It's like let's solve the location problem by having me be your one location. How can it be decentralized if you're centralizing on (audio distortion)? >> Well, it's more decentralized than if it's all in one cloud. So let me actually, so the spectrum. So again, in the spirit of what is and what isn't, I think it's safe to say Hammerspace is supercloud. I think there's no debate there, right? Certainly among this crowd. And I think we can all agree that Dell, Dell Storage is not supercloud. Where it gets fuzzy is this Snowflake example or even, how about a, how about a Cohesity that instantiates its stack in different cloud regions in different clouds, and synchronizes, however magic sauce it does that. Is that a supercloud? I mean, so I'm cautious about having too strict of a definition 'cause then only-- >> Fair enough, fair enough. >> But I could use your help and thoughts on that. >> So I think we're talking about two different spectrums here. One is the spectrum of platform to application-specific. As you go up the application stack and it becomes this specific thing. Or you go up to the more and more structured where it's serving a specific application function where it's more of a SAS thing. I think it's harder to call a SAS service a supercloud. And I would argue that the reason there, and what you're lacking in the definition is to talk about it as general purpose. Okay? Now, that said, a data warehouse is general purpose at the structured data level. So you could make the argument for why Snowflake is a supercloud by saying that it is a general purpose platform for doing lots of different things. It's just one at a higher level up at the structured data level. So one spectrum is the high level going from platform to, you know, unstructured data to structured data to very application-specific, right? Like a specific, you know, CAD/CAM mechanical design cloud, like an Autodesk would want to give you their cloud for running, you know, and sharing CAD/CAM designs, doing your CAD/CAM anywhere stuff. Well, the other spectrum is how well does the purported supercloud technology actually live up to allowing you to run anything anywhere with not just the same APIs but with the local presence of data with the exact same runtime environment everywhere, and to be able to correctly manage how to get that runtime environment anywhere. So a Cohesity has some means of running things in different places and some means of coordinating what's where and of serving diff, you know, things in different places. I would argue that it is a very poor approximation of what Hammerspace does in providing the exact same file system with local high performance access everywhere with metadata ability to control where the data is actually instantiated so that you don't have to wait for it to get orchestrated. But even then when you do have to wait for it, it happens automatically and so it's still only a matter of, well, how quick is it? And on the other end of the spectrum is you could look at NetApp with Flexcache and say, "Is that supercloud?" And I would argue, well kind of because it allows you to run things in different places because it's a cache. But you know, it really isn't because it presumes some central silo from which you're cacheing stuff. So, you know, is it or isn't it? Well, it's on a spectrum of exactly how fully is it decoupling a runtime environment from specific locality? And I think a cache doesn't, it stretches a specific silo and makes it have some semblance of similar access in other places. But there's still a very big difference to the central silo, right? You can't turn off that central silo, for example. >> So it comes down to how specific you make the definition. And this is where it gets kind of really interesting. It's like cloud. Does IBM have a cloud? >> Exactly. >> I would say yes. Does it have the kind of quality that you would expect from a hyper-scale cloud? No. Or see if you could say the same thing about-- >> But that's a problem with choosing a name. That's the problem with choosing a name supercloud versus talking about the concept of cloud and how true up you are to that concept. >> For sure. >> Right? Because without getting a name, you don't have to draw, yeah. >> I'd like to explore one particular or bring them together. You made a very interesting observation that from a enterprise point of view, they want to safeguard their store, their data, and they want to make sure that they can have that data running in their own workflows, as well as, as other service providers providing services to them for that data. So, and in in particular, if you go back to, you go back to Snowflake. If Snowflake could provide the ability for you to have your data where you wanted, you were in charge of that, would that make Snowflake a supercloud? >> I'll tell you, in my mind, they would be closer to my conceptualization of supercloud if you can instantiate Snowflake as software on your own infrastructure, and pump your own data to Snowflake that's instantiated on your own infrastructure. The fact that it has to be on their infrastructure or that it's on their, that it's on their account in the cloud, that you're giving them the data and they're, that fundamentally goes against it to me. If they, you know, they would be a pure, a pure plate if they were a software defined thing where you could instantiate Snowflake machinery on the infrastructure of your choice and then put your data into that machinery and get all the benefits of Snowflake. >> So did you see--? >> In other words, if they were not a SAS service, but offered all of the similar benefits of being, you know, if it were a service that you could run on your own infrastructure. >> So did you see what they announced, that--? >> I hope that's making sense. >> It does, did you see what they announced at Dell? They basically announced the ability to take non-native Snowflake data, read it in from an object store on-prem, like a Dell object store. They do the same thing with Pure, read it in, running it in the cloud, and then push it back out. And I was saying to Dell, look, that's fine. Okay, that's interesting. You're taking a materialized view or an extended table, whatever you're doing, wouldn't it be more interesting if you could actually run the query locally with your compute? That would be an extension that would actually get my attention and extend that. >> That is what I'm talking about. That's what I'm talking about. And that's why I'm saying I think Hammerspace is more progressive on that front because with our technology, anybody who can instantiate a service, can make a service. And so I, so MSPs can use Hammerspace as a way to build a super pass layer and host their clients on their infrastructure in a cloud-like fashion. And their clients can have their own private data centers and the MSP or the public clouds, and Hammerspace can be instantiated, get this, by different parties in these different pieces of infrastructure and yet linked together to make a common file system across all of it. >> But this is data mesh. If I were HPE and Dell it's exactly what I'd be doing. I'd be working with Hammerspace to create my own data. I'd work with Databricks, Snowflake, and any other-- >> Data mesh is a good way to put it. Data mesh is a good way to put it. And this is at the lowest level of, you know, the underlying file system that's mountable by the operating system, consumed as a real file system. You can't get lower level than that. That's why this is the foundation for all of the other apps and structured data systems because you need to have a data mesh that can at least mesh the binary blob. >> Okay. >> That hold the binaries and that hold the datasets that those applications are running. >> So David, in the third week of January, we're doing supercloud 2 and I'm trying to convince John Furrier to make it a data slash data mesh edition. I'm slowly getting him to the knothole. I would very much, I mean you're in the Bay Area, I'd very much like you to be one of the headlines. As Zhamak Dehghaniis going to speak, she's the creator of Data Mesh, >> Sure. >> I'd love to have you come into our studio as well, for the live session. If you can't make it, we can pre-record. But you're right there, so I'll get you the dates. >> We'd love to, yeah. No, you can count on it. No, definitely. And you know, we don't typically talk about what we do as Data Mesh. We've been, you know, using global data environment. But, you know, under the covers, that's what the thing is. And so yeah, I think we can frame the discussion like that to line up with other, you know, with the other discussions. >> Yeah, and Data Mesh, of course, is one of those evocative names, but she has come up with some very well defined principles around decentralized data, data as products, self-serve infrastructure, automated governance, and and so forth, which I think your vision plugs right into. And she's brilliant. You'll love meeting her. >> Well, you know, and I think.. Oh, go ahead. Go ahead, Peter. >> Just like to work one other interface which I think is important. How do you see yourself and the open source? You talked about having an operating system. Obviously, Linux is the operating system at one level. How are you imagining that you would interface with cost community as part of this development? >> Well, it's funny you ask 'cause my CTO is the kernel maintainer of the storage networking stack. So how the Linux operating system perceives and consumes networked data at the file system level, the network file system stack is his purview. He owns that, he wrote most of it over the last decade that he's been the maintainer, but he's the gatekeeper of what goes in. And we have leveraged his abilities to enhance Linux to be able to use this decentralized data, in particular with decoupling the control plane driven by metadata from the data access path and the many storage systems on which the data gets accessed. So this factoring, this splitting of control plane from data path, metadata from data, was absolutely necessary to create a data mesh like we're talking about. And to be able to build this supercloud concept. And the highways on which the data runs and the client which knows how to talk to it is all open source. And we have, we've driven the NFS 4.2 spec. The newest NFS spec came from my team. And it was specifically the enhancements needed to be able to build a spanning file system, a data mesh at a file system level. Now that said, our file system itself and our server, our file server, our data orchestration, our data management stuff, that's all closed source, proprietary Hammerspace tech. But the highways on which the mesh connects are actually all open source and the client that knows how to consume it. So we would, honestly, I would welcome competitors using those same highways. They would be at a major disadvantage because we kind of built them, but it would still be very validating and I think only increase the potential adoption rate by more than whatever they might take of the market. So it'd actually be good to split the market with somebody else to come in and share those now super highways for how to mesh data at the file system level, you know, in here. So yeah, hopefully that answered your question. Does that answer the question about how we embrace the open source? >> Right, and there was one other, just that my last one is how do you enable something to run in every environment? And if we take the edge, for example, as being, as an environment which is much very, very compute heavy, but having a lot less capability, how do you do a hold? >> Perfect question. Perfect question. What we do today is a software appliance. We are using a Linux RHEL 8, RHEL 8 equivalent or a CentOS 8, or it's, you know, they're all roughly equivalent. But we have bundled and a software appliance which can be instantiated on bare metal hardware on any type of VM system from VMware to all of the different hypervisors in the Linux world, to even Nutanix and such. So it can run in any virtualized environment and it can run on any cloud instance, server instance in the cloud. And we have it packaged and deployable from the marketplaces within the different clouds. So you can literally spin it up at the click of an API in the cloud on instances in the cloud. So with all of these together, you can basically instantiate a Hammerspace set of machinery that can offer up this file system mesh. like we've been using the terminology we've been using now, anywhere. So it's like being able to take and spin up Snowflake and then just be able to install and run some VMs anywhere you want and boom, now you have a Snowflake service. And by the way, it is so complete that some of our customers, I would argue many aren't even using public clouds at all, they're using this just to run their own data centers in a cloud-like fashion, you know, where they have a data service that can span it all. >> Yeah and to Molly's first point, we would consider that, you know, cloud. Let me put you on the spot. If you had to describe conceptually without a chalkboard what an architectural diagram would look like for supercloud, what would you say? >> I would say it's to have the same runtime environment within every data center and defining that runtime environment as what it takes to schedule the execution of applications, so job scheduling, runtime stuff, and here we're talking Kubernetes, Slurm, other things that do job scheduling. We're talking about having a common way to, you know, instantiate compute resources. So a global compute environment, having a common compute environment where you can instantiate things that need computing. Okay? So that's the first part. And then the second is the data platform where you can have file block and object volumes, and have them available with the same APIs in each of these distributed data centers and have the exact same data omnipresent with the ability to control where the data is from one moment to the next, local, where all the data is instantiate. So my definition would be a common runtime environment that's bifurcate-- >> Oh. (attendees chuckling) We just lost them at the money slide. >> That's part of the magic makes people listen. We keep someone on pin and needles waiting. (attendees chuckling) >> That's good. >> Are you back, David? >> I'm on the edge of my seat. Common runtime environment. It was like... >> And just wait, there's more. >> But see, I'm maybe hyper-focused on the lower level of what it takes to host and run applications. And that's the stuff to schedule what resources they need to run and to get them going and to get them connected through to their persistence, you know, and their data. And to have that data available in all forms and have it be the same data everywhere. On top of that, you could then instantiate applications of different types, including relational databases, and data warehouses and such. And then you could say, now I've got, you know, now I've got these more application-level or structured data-level things. I tend to focus less on that structured data level and the application level and am more focused on what it takes to host any of them generically on that super pass layer. And I'll admit, I'm maybe hyper-focused on the pass layer and I think it's valid to include, you know, higher levels up the stack like the structured data level. But as soon as you go all the way up to like, you know, a very specific SAS service, I don't know that you would call that supercloud. >> Well, and that's the question, is there value? And Marianna Tessel from Intuit said, you know, we looked at it, we did it, and it just, it was actually negative value for us because connecting to all these separate clouds was a real pain in the neck. Didn't bring us any additional-- >> Well that's 'cause they don't have this pass layer underneath it so they can't even shop around, which actually makes it hard to stand up your own SAS service. And ultimately they end up having to build their own infrastructure. Like, you know, I think there's been examples like Netflix moving away from the cloud to their own infrastructure. Basically, if you're going to rent it for more than a few months, it makes sense to build it yourself, if it's at any kind of scale. >> Yeah, for certain components of that cloud. But if the Goldman Sachs came to you, David, and said, "Hey, we want to collaborate and we want to build "out a cloud and essentially build our SAS system "and we want to do that with Hammerspace, "and we want to tap the physical infrastructure "of not only our data centers but all the clouds," then that essentially would be a SAS, would it not? And wouldn't that be a Super SAS or a supercloud? >> Well, you know, what they may be using to build their service is a supercloud, but their service at the end of the day is just a SAS service with global reach. Right? >> Yeah. >> You know, look at, oh shoot. What's the name of the company that does? It has a cloud for doing bookkeeping and accounting. I forget their name, net something. NetSuite. >> NetSuite. NetSuite, yeah, Oracle. >> Yeah. >> Yep. >> Oracle acquired them, right? Is NetSuite a supercloud or is it just a SAS service? You know? I think under the covers you might ask are they using supercloud under the covers so that they can run their SAS service anywhere and be able to shop the venue, get elasticity, get all the benefits of cloud in the, to the benefit of their service that they're offering? But you know, folks who consume the service, they don't care because to them they're just connecting to some endpoint somewhere and they don't have to care. So the further up the stack you go, the more location-agnostic it is inherently anyway. >> And I think it's, paths is really the critical layer. We thought about IAS Plus and we thought about SAS Minus, you know, Heroku and hence, that's why we kind of got caught up and included it. But SAS, I admit, is the hardest one to crack. And so maybe we exclude that as a deployment model. >> That's right, and maybe coming down a level to saying but you can have a structured data supercloud, so you could still include, say, Snowflake. Because what Snowflake is doing is more general purpose. So it's about how general purpose it is. Is it hosting lots of other applications or is it the end application? Right? >> Yeah. >> So I would argue general purpose nature forces you to go further towards platform down-stack. And you really need that general purpose or else there is no real distinguishing. So if you want defensible turf to say supercloud is something different, I think it's important to not try to wrap your arms around SAS in the general sense. >> Yeah, and we've kind of not really gone, leaned hard into SAS, we've just included it as a deployment model, which, given the constraints that you just described for structured data would apply if it's general purpose. So David, super helpful. >> Had it sign. Define the SAS as including the hybrid model hold SAS. >> Yep. >> Okay, so with your permission, I'm going to add you to the list of contributors to the definition. I'm going to add-- >> Absolutely. >> I'm going to add this in. I'll share with Molly. >> Absolutely. >> We'll get on the calendar for the date. >> If Molly can share some specific language that we've been putting in that kind of goes to stuff we've been talking about, so. >> Oh, great. >> I think we can, we can share some written kind of concrete recommendations around this stuff, around the general purpose, nature, the common data thing and yeah. >> Okay. >> Really look forward to it and would be glad to be part of this thing. You said it's in February? >> It's in January, I'll let Molly know. >> Oh, January. >> What the date is. >> Excellent. >> Yeah, third week of January. Third week of January on a Tuesday, whatever that is. So yeah, we would welcome you in. But like I said, if it doesn't work for your schedule, we can prerecord something. But it would be awesome to have you in studio. >> I'm sure with this much notice we'll be able to get something. Let's make sure we have the dates communicated to Molly and she'll get my admin to set it up outside so that we have it. >> I'll get those today to you, Molly. Thank you. >> By the way, I am so, so pleased with being able to work with you guys on this. I think the industry needs it very bad. They need something to break them out of the box of their own mental constraints of what the cloud is versus what it's supposed to be. And obviously, the more we get people to question their reality and what is real, what are we really capable of today that then the more business that we're going to get. So we're excited to lend the hand behind this notion of supercloud and a super pass layer in whatever way we can. >> Awesome. >> Can I ask you whether your platforms include ARM as well as X86? >> So we have not done an ARM port yet. It has been entertained and won't be much of a stretch. >> Yeah, it's just a matter of time. >> Actually, entertained doing it on behalf of NVIDIA, but it will absolutely happen because ARM in the data center I think is a foregone conclusion. Well, it's already there in some cases, but not quite at volume. So definitely will be the case. And I'll tell you where this gets really interesting, discussion for another time, is back to my old friend, the SSD, and having SSDs that have enough brains on them to be part of that fabric. Directly. >> Interesting. Interesting. >> Very interesting. >> Directly attached to ethernet and able to create a data mesh global file system, that's going to be really fascinating. Got to run now. >> All right, hey, thanks you guys. Thanks David, thanks Molly. Great to catch up. Bye-bye. >> Bye >> Talk to you soon.

Published Date : Oct 5 2022

SUMMARY :

So my question to you was, they don't have to do it. to starved before you have I believe that the ISVs, especially those the end users you need to So, if I had to take And and I think Ultimately the supercloud or the Snowflake, you know, more narrowly on just the stuff of the point of what you're talking Well, and you know, Snowflake founders, I don't want to speak over So it starts to even blur who's the main gravity is to having and, you know, that's where to be in a, you know, a lot of thought to this. But some of the inside baseball But the truth is-- So one of the things we wrote the fact that you even have that you would not put in as to give you low latency access the hardest things, David. This is one of the things I've the how can you host applications Not a specific application Yeah, yeah, you just statement when you broke up. So would you exclude is kind of hard to do I know, we all know it is. I think I said to Slootman, of ways you can give it So again, in the spirit But I could use your to allowing you to run anything anywhere So it comes down to how quality that you would expect and how true up you are to that concept. you don't have to draw, yeah. the ability for you and get all the benefits of Snowflake. of being, you know, if it were a service They do the same thing and the MSP or the public clouds, to create my own data. for all of the other apps and that hold the datasets So David, in the third week of January, I'd love to have you come like that to line up with other, you know, Yeah, and Data Mesh, of course, is one Well, you know, and I think.. and the open source? and the client which knows how to talk and then just be able to we would consider that, you know, cloud. and have the exact same data We just lost them at the money slide. That's part of the I'm on the edge of my seat. And that's the stuff to schedule Well, and that's the Like, you know, I think But if the Goldman Sachs Well, you know, what they may be using What's the name of the company that does? NetSuite, yeah, Oracle. So the further up the stack you go, But SAS, I admit, is the to saying but you can have a So if you want defensible that you just described Define the SAS as including permission, I'm going to add you I'm going to add this in. We'll get on the calendar to stuff we've been talking about, so. nature, the common data thing and yeah. to it and would be glad to have you in studio. and she'll get my admin to set it up I'll get those today to you, Molly. And obviously, the more we get people So we have not done an ARM port yet. because ARM in the data center I think is Interesting. that's going to be really fascinating. All right, hey, thanks you guys.

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Girish Pai, Cognizant | UiPath Forward 5


 

>>The Cube Presents UI Path Forward five. Brought to you by UI Path. >>Hi everybody. Welcome back to UI Path Forward at five. You're watching the Cubes coverage. Everybody here is automating everything. Mundane tasks, Enterprisewide Automation Platform Beats product. Dave Nicholson. Dave Ante, Garish Pie is here. He is the Global head of Intelligent Enterprise Automation at Cognizant Global. Si, good to see you. Thanks for coming to the queue. Thank you for having me. Tell us about your role. What are you focused on? So, >>So I lead the enterprise automation practice at Cognizant, and we are focused on three broad segments, right? So we help customers anchor to business outcomes in, in looking at the business outcomes, what we look to do is help them drive transformation at a process level, looking at it from a technology standpoint, and then helping them look at how they're trying to drive change across their entire enterprise and bringing that together, you know, and helping them harmonize both at a technology and at a process level in terms of, you know, the outcomes they're trying to achieve. So >>You guys are a partner, I see your booth over there, and you're also a customer, right? Yes, we are. So are you involved in the both sides? One side, what, what, what's your purpose? >>So we do, so we, we sort of work, So we have a full 360 degree relationship with the i p. So we work with them, you know, in a professional services capacity. They, they support us as a partnership in the marketplace where we go into a number of our customers jointly to drive turnkey transformational engagements from an automation standpoint and second from a, as a, as a, as a customer to UiPath, they've been supporting us, you know, drive a number of automation initiatives across our operations book over the course of the last two years. >>Okay. So tell us more about that. So you started your internal journey, we had you guys on last year. Yep. It were just getting started I think, I think I think you, your head count is what, 60,000 somewhere around? Yeah. 70,000. Yeah, $70,000 growing. I think at the time it was maybe less than 10% of the workforce was kind of automated and the goal was to automate everybody. How are you guys doing along >>The, I think it's starting to in industrialize quite significantly. So over the course of the last year since we last spoke to you, probably, you know, we've doubled the head count in terms of the number of people that are now, you know, officially what we call quote unquote citizen developers. And you know, how they are driving automation at a personal level, we've probably gone about 2.5 x in terms of the number of RS we've saved. So we've done about, I think 450,000 rs, you know, in terms of actual saves at a personal automation level. And look, it's, it's been a great, you know, last 12 months too, right? Because, you know, as we've sort of started to get the message percolated more and more, our teams have started to get energized. They are happy that they are, you know, getting a release in terms of what they're doing on a day to day basis, which is largely repetitive at times, very mundane. And now they have the ability to bring in technology to be able to embrace that and drive that, that you know, much more efficiently. >>Are you talking dozens of bots? Thousands of bots? What's the scope of? >>So I think we've, we've scaled to about 3,500 today in terms of the bots and, and it's, it's a journey that continues to evolve. For me, the number is probably something which I wouldn't anchor to because it's, look, it's end of the day what you end up releasing and what you end up freeing and what the teams are doing. And I think, you know, that's the way we are >>Leading. So you're saying like, we always talk about number of boss, but you're saying it's largely in a relevant metric? Well, and not if it's five versus a thousand. Okay. That's meaningful, right? But, but >>Yeah, I think look a number for me, I think it's not about the number, right? It's about the outcome and it's about what impact you're having in, in terms of, you know, what you're trying to get done at the end of the day, right? Because ultimately you're trying to better, you know, what you do on a day to day basis and you know, whether it's done through 10 or whether that's done through 10,000. >>Yeah. But you pay >>Form, >>Right? Exactly. So, so you better get some value out. Exactly. It's about the value. >>But is there, is there a, is there a curve in terms, you know, an s-curve in terms of scalability though? I mean we, we, we've heard organizations doing, from organizations doing an amazing amount of modernization and automation and they say they've got 15 bots running, you have 3,500. Is there a number where it becomes harder to manage or, or is there scalability involved? >>So look, for me, so let me answer it this way, right? I think, I think there are two aspects to it. I think the, the, the, the more you have, you know, the bigger the challenge in terms of how you run the controls, the governance and the residency in terms of, you know, how you manage the, you know, the, the setup of the bots itself. So I think, yeah, I mean we want to have it to a manageable number, but for us, in the way we've looked at the number of bots, one of the things that we've done is we also look at, you know, what's foundational versus what's nuanced in terms of the kind of use cases that you're trying to deliver. So, so any program of this nature, you need to have a setup, which is, you know, which allows you to sort of orchestrate it in the right manner so that as you sort of scale and you bring more people into that equation, you, it's, you're not just creating bots for the sake of it, but you're actually, you know, trying to look at what you can reuse, what you can orchestrate better. >>And then in the context of that, figuring out where you have the gaps and then hence, you know, sort of taking the delta approach of what else and what more you need to build it. >>So you guys have a big observation space. You work with a lot of customers and, and so what are you seeing as the trends when you look out there? How are you applying it to your own business and your customer's businesses? >>So look, for me, I think the last two years, if anything, the one thing I've taken away is that transformation is now extremely, extremely compressed, right? So, so it's almost, you know, what's true today is probably irrelevant tomorrow. So, which means you have to continually evolve in terms of what needs to be done, right? Second is experiences have become extremely, extremely crucial and critical and experiences of, in, in my mind, you know, two or three kinds, right? One the end customer second from an employee standpoint, and third, in terms of the partner ecosystem that you will have as an enterprise that you have to cater to, right? The other element that you know, which becomes true will always remain true is the whole outcome story in terms of, you know, how we have an anchor to why you're trying to do what you're trying to do. >>And that is, you know, core to what you need to get done. So in the way we've looked at it, as we've said, you know, as you sort of look at how transformation is now evolving and how compressed it's starting to become, the more you are able to orchestrate for what the enterprise is trying to get done in terms of modernization, in terms of digitization, in terms of end goals and end outcomes that they're trying to achieve. And the more you're able to sweat what sits within, you know, the enterprise bring that together as you think about automation is, you know, where the true value lies in terms of being able to create an agile enterprise. >>When you think about digital transformation, digital experiences, if it's, if it's a layer cake, where is automation in that, in that layer? Is it, is it sort of the bottom of the stack? Is it, is it the whole stack? >>So for me it's, I mean it's, it's evolved. If you take today's view, I think what's emerging is a very pervasive view of how you think about automation. It sits across, you know, the entire enterprise. It, it, it, it takes a people process, technology dimension, which is age old. It has to cover, you know, all forms of transformation. You know, whether you're looking at end, how do I say, impact in terms of how you're dealing with customers, whether you're looking at the infrastructure, whether you're looking at the data layer in between, it has to be embedded across the base, right? It, it, you have to take a pervasive approach. And for me, I think automation increasingly in the days ahead is gonna be an enterprise capability. You know, it has to be, you know, all pervasive in the way it needs to be set up. >>The key, the operative word there is pervasive. And that seems to be, you know, the era that we're entering, I don't know what you call it, call it the metaverse, I mean, you know, it's more than cloud and cloud is basically just the infrastructure, right? You're building on top of that, whether it's natural language processing or cryptography or virtual, I mean, there's so many different, you know, technology dimensions, right? But it, but the point about pervasive, okay, it's everywhere. It's sensing, it's anticipatory, it feels like there's this new, you know, construct, emerging of platform that is the basis for digital business, right? And I, and I feel like every 15 years our industry goes through some big transformation. How, how do you see it? You know, do you agree that you, it feels like, okay, something new is happening. It's, it's not gonna be the social media, you know, Facebook's not gonna continue to dominate the world as it does. You already seen some cracks in that armor. We saw Microsoft after the pc, and then of course it came back with cloud Amazon looks, you know, indestructible. But that, that's never the end story, right? In our, in our world, how do you see that? >>No, I think all of what you said, I, I would sort of tend to agree with, for me, look, I don't have a crystal ball to say, you know, what's gonna happen with Facebook or Amazon or >>Otherwise. Yeah. But that's what makes this fun. But >>I, Yeah, but, but I think for me, the, the core is I think you're dictated by, you know, us as end consumers, if you're a B2B or a b2b, b2c, you know, depending upon what business you're in, I think the end customer value dictates, you know, what evolves in terms of, you know, the, the manifestation of, you know, how you will two minutes sort of deliver services, the products that you'll get into. And in that context then, you know, whether you take a, a TikTok view to it or whether you take an Amazon view to it, or whether YouTube becomes relevant in the days ahead, I think it's gonna be dictated by, >>By customer, but it tends to be a technology that's the disruptor, it's the microprocessor or it's the social capability or, or maybe it's ai that, that is the catalyst for that. And then the customer adoption dictates, oh, you're right about that. But there, but the, the match is usually technology. Is that fair or not necessarily? Yeah, >>I still look, I mean you talked about metaverse earlier, right? I think we are, I think we are, it's probably hype more than it is reality right now, at least in my view. And it's, I think we are significantly out in terms of, you know, large scale adoption in terms of what needs to be done. You talk about blockchain, blockchains been around, you know, for at least a decade if not more in, in, right. The way it's being talked about, the adoption, you know, in terms of the, the, the applicability of the, you know, of what is that technology I think is understood, but the actual use cases in terms of how it can be taken into the market and how you can scale it across industries, I think is, you know, is still because >>The economics determine ultimately exactly the outcome. So, Okay, that makes sense. >>Yeah. Now you said you don't have a crystal ball. I, I have one, but when I look into it, it's sort of murky when I try to figure out the answer to the question, Is a platform necessary for this, for automation? I mean, this is really the direction, the question, the existential question in terms of the trajectory of UI path. It seems obvious that automation is critical. It's not as obvious where that automation is going to end up eventually because it's so critical. It feels like it's almost the same as, okay, there's an interface between my keystrokes and filling in a box with text. Well, of course there has to be, there has to be that interface, right? So why wouldn't everyone deliver that by default? So as you gaze into my crystal ball with me, tell me about the things that only a platform can do from your perspective. >>So, >>So, so, so think of it this way, right? I mean, any enterprise probably has hundreds of technologies that they've invested in some platform, some applications that you would've built and evolved over time, which are bespoke custom in nature. So for me, I think when you think about automation, I think it's the balance between the two. What a platform allows you to do is to be able to orchestrate, given the complexity and the, the spa that is any enterprise, you know, that's probably got the burden of, you know, what they've done over the course of the, the previous years. And then in that context then, you know, how do you sort of help get the, the best value out of that in terms of what you want to deliver as the end, end outcomes, if I can call it that, right? So for me, I don't think you can say it's, it's her platform versus the rest. >>I think it's gonna be, it's always gonna be a balance and to the question that you asked earlier. And in terms of saying where does an automation end up at? I think if it's gonna be a pervasive view, look, you know, if, if clients are trying to modernize and get onto the cloud, you can do automation at a cloud level too. Now, you know, do I say then, you know, is it, is it sort of inclusive or it's native to what the cloud providers offer? Or do I then go and say automation needs to be something which I will, you know, sort of overlay on top of what the cloud providers offer. So I think it depends upon what dimension that you come at it. So I don't think you can say it's one or the other. You have a platform, I think it helps you orchestrate quite significantly. But there are gonna be aspects within any enterprise, given the complexity that exists that you will have to balance out, you know, platform versus, you know, how you have to address it maybe in a more individual capacity. >>Garris, gotta go. Thank you so much. Appreciate your perspectives. Good conversation. All right, keep it right there. But trains will back it up. We'll be right back right after this short break. The cube live at UI path forward, five from Las Vegas.

Published Date : Sep 30 2022

SUMMARY :

Brought to you by What are you focused on? of, you know, the outcomes they're trying to achieve. So are you involved So we work with them, you know, in a professional services capacity. So you started your internal journey, They are happy that they are, you know, getting a release in terms of what they're doing on a day to day basis, which is largely And I think, you know, that's the way we are So you're saying like, we always talk about number of boss, but you're saying it's largely in a relevant metric? It's about the outcome and it's So, so you better get some value out. But is there, is there a, is there a curve in terms, you know, an s-curve in terms of scalability one of the things that we've done is we also look at, you know, what's foundational versus And then in the context of that, figuring out where you have the gaps and then hence, you know, sort of taking the delta So you guys have a big observation space. outcome story in terms of, you know, how we have an anchor to why you're trying to do what you're trying to do. And that is, you know, core to what you need to get done. You know, it has to be, you know, all pervasive in the way it needs to be set up. And that seems to be, you know, the era that we're But you know, what evolves in terms of, you know, the, the manifestation of, you know, that is the catalyst for that. I think we are significantly out in terms of, you know, large scale adoption in terms of what needs to be done. So, Okay, that makes sense. as you gaze into my crystal ball with me, tell me about the things that only a you know, how do you sort of help get the, the best value out of that in terms of what you want to deliver as Now, you know, do I say then, you know, is it, is it sort of inclusive or Thank you so much.

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Breaking Analysis: Chasing Snowflake in Database Boomtown


 

(upbeat music) >> From theCUBE studios in Palo Alto, in Boston bringing you data-driven insights from theCUBE and ETR. This is braking analysis with Dave Vellante. >> Database is the heart of enterprise computing. The market is both exploding and it's evolving. The major force is transforming the space include Cloud and data, of course, but also new workloads, advanced memory and IO capabilities, new processor types, a massive push towards simplicity, new data sharing and governance models, and a spate of venture investment. Snowflake stands out as the gold standard for operational excellence and go to market execution. The company has attracted the attention of customers, investors, and competitors and everyone from entrenched players to upstarts once in the act. Hello everyone and welcome to this week's Wikibon CUBE Insights powered by ETR. In this breaking analysis, we'll share our most current thinking on the database marketplace and dig into Snowflake's execution. Some of its challenges and we'll take a look at how others are making moves to solve customer problems and try to get a piece of the growing database pie. Let's look at some of the factors that are driving market momentum. First, customers want lower license costs. They want simplicity. They want to avoid database sprawl. They want to run anywhere and manage new data types. These needs often are divergent and they pull vendors and technologies in different direction. It's really hard for any one platform to accommodate every customer need. The market is large and it's growing. Gardner has it at around 60 to 65 billion with a CAGR of somewhere around 20% over the next five years. But the market, as we know it is being redefined. Traditionally, databases have served two broad use cases, OLTP or transactions and reporting like data warehouses. But a diversity of workloads and new architectures and innovations have given rise to a number of new types of databases to accommodate all these diverse customer needs. Many billions have been spent over the last several years in venture money and it continues to pour in. Let me just give you some examples. Snowflake prior to its IPO, raised around 1.4 billion. Redis Labs has raised more than 1/2 billion dollars so far, Cockroach Labs, more than 350 million, Couchbase, 250 million, SingleStore formerly MemSQL, 238 million, Yellowbrick Data, 173 million. And if you stretch the definition of database a little bit to including low-code or no-code, Airtable has raised more than 600 million. And that's by no means a complete list. Now, why is all this investment happening? Well, in a large part, it's due to the TAM. The TAM is huge and it's growing and it's being redefined. Just how big is this market? Let's take a look at a chart that we've shown previously. We use this chart to Snowflakes TAM, and it focuses mainly on the analytics piece, but we'll use it here to really underscore the market potential. So the actual database TAM is larger than this, we think. Cloud and Cloud-native technologies have changed the way we think about databases. Virtually 100% of the database players that they're are in the market have pivoted to a Cloud first strategy. And many like Snowflake, they're pretty dogmatic and have a Cloud only strategy. Databases has historically been very difficult to manage, they're really sensitive to latency. So that means they require a lot of tuning. Cloud allows you to throw virtually infinite resources on demand and attack performance problems and scale very quickly, minimizing the complexity and tuning nuances. This idea, this layer of data as a service we think of it as a staple of digital transformation. Is this layer that's forming to support things like data sharing across ecosystems and the ability to build data products or data services. It's a fundamental value proposition of Snowflake and one of the most important aspects of its offering. Snowflake tracks a metric called edges, which are external connections in its data Cloud. And it claims that 15% of its total shared connections are edges and that's growing at 33% quarter on quarter. This notion of data sharing is changing the way people think about data. We use terms like data as an asset. This is the language of the 2010s. We don't share our assets with others, do we? No, we protect them, we secure or them, we even hide them. But we absolutely don't want to share those assets but we do want to share our data. I had a conversation recently with Forrester analyst, Michelle Goetz. And we both agreed we're going to scrub data as an asset from our phrasiology. Increasingly, people are looking at sharing as a way to create, as I said, data products or data services, which can be monetized. This is an underpinning of Zhamak Dehghani's concept of a data mesh, make data discoverable, shareable and securely governed so that we can build data products and data services that can be monetized. This is where the TAM just explodes and the market is redefining. And we think is in the hundreds of billions of dollars. Let's talk a little bit about the diversity of offerings in the marketplace. Again, databases used to be either transactional or analytic. The bottom lines and top lines. And this chart here describe those two but the types of databases, you can see the middle of mushrooms, just looking at this list, blockchain is of course a specialized type of database and it's also finding its way into other database platforms. Oracle is notable here. Document databases that support JSON and graph data stores that assist in visualizing data, inference from multiple different sources. That's is one of the ways in which adtech has taken off and been so effective. Key Value stores, log databases that are purpose-built, machine learning to enhance insights, spatial databases to help build the next generation of products, the next automobile, streaming databases to manage real time data flows and time series databases. We might've missed a few, let us know if you think we have, but this is a kind of pretty comprehensive list that is somewhat mind boggling when you think about it. And these unique requirements, they've spawned tons of innovation and companies. Here's a small subset on this logo slide. And this is by no means an exhaustive list, but you have these companies here which have been around forever like Oracle and IBM and Teradata and Microsoft, these are the kind of the tier one relational databases that have matured over the years. And they've got properties like atomicity, consistency, isolation, durability, what's known as ACID properties, ACID compliance. Some others that you may or may not be familiar with, Yellowbrick Data, we talked about them earlier. It's going after the best price, performance and analytics and optimizing to take advantage of both hybrid installations and the latest hardware innovations. SingleStore, as I said, formerly known as MemSQL is a very high end analytics and transaction database, supports mixed workloads, extremely high speeds. We're talking about trillions of rows per second that could be ingested in query. Couchbase with hybrid transactions and analytics, Redis Labs, open source, no SQL doing very well, as is Cockroach with distributed SQL, MariaDB with its managed MySQL, Mongo and document database has a lot of momentum, EDB, which supports open source Postgres. And if you stretch the definition a bit, Splunk, for log database, why not? ChaosSearch, really interesting startup that leaves data in S-3 and is going after simplifying the ELK stack, New Relic, they have a purpose-built database for application performance management and we probably could have even put Workday in the mix as it developed a specialized database for its apps. Of course, we can't forget about SAP with how not trying to pry customers off of Oracle. And then the big three Cloud players, AWS, Microsoft and Google with extremely large portfolios of database offerings. The spectrum of products in this space is very wide, with you've got AWS, which I think we're up to like 16 database offerings, all the way to Oracle, which has like one database to do everything not withstanding MySQL because it owns MySQL got that through the Sun Acquisition. And it recently, it made some innovations there around the heat wave announcement. But essentially Oracle is investing to make its database, Oracle database run any workload. While AWS takes the approach of the right tool for the right job and really focuses on the primitives for each database. A lot of ways to skin a cat in this enormous and strategic market. So let's take a look at the spending data for the names that make it into the ETR survey. Not everybody we just mentioned will be represented because they may not have quite the market presence of the ends in the survey, but ETR that capture a pretty nice mix of players. So this chart here, it's one of the favorite views that we like to share quite often. It shows the database players across the 1500 respondents in the ETR survey this past quarter and it measures their net score. That's spending momentum and is shown on the vertical axis and market share, which is the pervasiveness in the data set is on the horizontal axis. The Snowflake is notable because it's been hovering around 80% net score since the survey started picking them up. Anything above 40%, that red line there, is considered by us to be elevated. Microsoft and AWS, they also stand out because they have both market presence and they have spending velocity with their platforms. Oracle is very large but it doesn't have the spending momentum in the survey because nearly 30% of Oracle installations are spending less, whereas only 22% are spending more. Now as a caution, this survey doesn't measure dollar spent and Oracle will be skewed toward the big customers with big budgets. So you got to consider that caveat when evaluating this data. IBM is in a similar position although its market share is not keeping up with Oracle's. Google, they've got great tech especially with BigQuery and it has elevated momentum. So not a bad spot to be in although I'm sure it would like to be closer to AWS and Microsoft on the horizontal axis, so it's got some work to do there. And some of the others we mentioned earlier, like MemSQL, Couchbase. As shown MemSQL here, they're now SingleStore. Couchbase, Reddis, Mongo, MariaDB, all very solid scores on the vertical axis. Cloudera just announced that it was selling to private equity and that will hopefully give it some time to invest in this platform and get off the quarterly shot clock. MapR was acquired by HPE and it's part of HPE's Ezmeral platform, their data platform which doesn't yet have the market presence in the survey. Now, something that is interesting in looking at in Snowflakes earnings last quarter, is this laser focused on large customers. This is a hallmark of Frank Slootman and Mike Scarpelli who I know they don't have a playbook but they certainly know how to go whale hunting. So this chart isolates the data that we just showed you to the global 1000. Note that both AWS and Snowflake go up higher on the X-axis meaning large customers are spending at a faster rate for these two companies. The previous chart had an end of 161 for Snowflake, and a 77% net score. This chart shows the global 1000, in the end there for Snowflake is 48 accounts and the net score jumps to 85%. We're not going to show it here but when you isolate the ETR data, nice you can just cut it, when you isolate it on the fortune 1000, the end for Snowflake goes to 59 accounts in the data set and Snowflake jumps another 100 basis points in net score. When you cut the data by the fortune 500, the Snowflake N goes to 40 accounts and the net score jumps another 200 basis points to 88%. And when you isolate on the fortune 100 accounts is only 18 there but it's still 18, their net score jumps to 89%, almost 90%. So it's very strong confirmation that there's a proportional relationship between larger accounts and spending momentum in the ETR data set. So Snowflakes large account strategy appears to be working. And because we think Snowflake is sticky, this probably is a good sign for the future. Now we've been talking about net score, it's a key measure in the ETR data set, so we'd like to just quickly remind you what that is and use Snowflake as an example. This wheel chart shows the components of net score, that lime green is new adoptions. 29% of the customers in the ETR dataset that are new to Snowflake. That's pretty impressive. 50% of the customers are spending more, that's the forest green, 20% are flat, that's the gray, and only 1%, the pink, are spending less. And 0% zero or replacing Snowflake, no defections. What you do here to get net scores, you subtract the red from the green and you get a net score of 78%. Which is pretty sick and has been sick as in good sick and has been steady for many, many quarters. So that's how the net score methodology works. And remember, it typically takes Snowflake customers many months like six to nine months to start consuming it's services at the contracted rate. So those 29% new adoptions, they're not going to kick into high gear until next year, so that bodes well for future revenue. Now, it's worth taking a quick snapshot at Snowflakes most recent quarter, there's plenty of stuff out there that you can you can google and get a summary but let's just do a quick rundown. The company's product revenue run rate is now at 856 million they'll surpass $1 billion on a run rate basis this year. The growth is off the charts very high net revenue retention. We've explained that before with Snowflakes consumption pricing model, they have to account for retention differently than what a SaaS company. Snowflake added 27 net new $1 million accounts in the quarter and claims to have more than a hundred now. It also is just getting its act together overseas. Slootman says he's personally going to spend more time in Europe, given his belief, that the market is huge and they can disrupt it and of course he's from the continent. He was born there and lived there and gross margins expanded, do in a large part to renegotiation of its Cloud costs. Welcome back to that in a moment. Snowflake it's also moving from a product led growth company to one that's more focused on core industries. Interestingly media and entertainment is one of the largest along with financial services and it's several others. To me, this is really interesting because Disney's example that Snowflake often puts in front of its customers as a reference. And it seems to me to be a perfect example of using data and analytics to both target customers and also build so-called data products through data sharing. Snowflake has to grow its ecosystem to live up to its lofty expectations and indications are that large SIS are leaning in big time. Deloitte cross the $100 million in deal flow in the quarter. And the balance sheet's looking good. Thank you very much with $5 billion in cash. The snarks are going to focus on the losses, but this is all about growth. This is a growth story. It's about customer acquisition, it's about adoption, it's about loyalty and it's about lifetime value. Now, as I said at the IPO, and I always say this to young people, don't buy a stock at the IPO. There's probably almost always going to be better buying opportunities ahead. I'm not always right about that, but I often am. Here's a chart of Snowflake's performance since IPO. And I have to say, it's held up pretty well. It's trading above its first day close and as predicted there were better opportunities than day one but if you have to make a call from here. I mean, don't take my stock advice, do your research. Snowflake they're priced to perfection. So any disappointment is going to be met with selling. You saw that the day after they beat their earnings last quarter because their guidance in revenue growth,. Wasn't in the triple digits, it sort of moderated down to the 80% range. And they pointed, they pointed to a new storage compression feature that will lower customer costs and consequently, it's going to lower their revenue. I swear, I think that that before earnings calls, Scarpelli sits back he's okay, what kind of creative way can I introduce the dampen enthusiasm for the guidance. Now I'm not saying lower storage costs will translate into lower revenue for a period of time. But look at dropping storage prices, customers are always going to buy more, that's the way the storage market works. And stuff like did allude to that in all fairness. Let me introduce something that people in Silicon Valley are talking about, and that is the Cloud paradox for SaaS companies. And what is that? I was a clubhouse room with Martin Casado of Andreessen when I first heard about this. He wrote an article with Sarah Wang, calling it to question the merits of SaaS companies sticking with Cloud at scale. Now the basic premise is that for startups in early stages of growth, the Cloud is a no brainer for SaaS companies, but at scale, the cost of Cloud, the Cloud bill approaches 50% of the cost of revenue, it becomes an albatross that stifles operating leverage. Their conclusion ended up saying that as much as perhaps as much as the back of the napkin, they admitted that, but perhaps as much as 1/2 a trillion dollars in market cap is being vacuumed away by the hyperscalers that could go to the SaaS providers as cost savings from repatriation. And that Cloud repatriation is an inevitable path for large SaaS companies at scale. I was particularly interested in this as I had recently put on a post on the Cloud repatriation myth. I think in this instance, there's some merit to their conclusions. But I don't think it necessarily bleeds into traditional enterprise settings. But for SaaS companies, maybe service now has it right running their own data centers or maybe a hybrid approach to hedge bets and save money down the road is prudent. What caught my attention in reading through some of the Snowflake docs, like the S-1 in its most recent 10-K were comments regarding long-term purchase commitments and non-cancelable contracts with Cloud companies. And the companies S-1, for example, there was disclosure of $247 million in purchase commitments over a five plus year period. And the company's latest 10-K report, that same line item jumped to 1.8 billion. Now Snowflake is clearly managing these costs as it alluded to when its earnings call. But one has to wonder, at some point, will Snowflake follow the example of say Dropbox which Andreessen used in his blog and start managing its own IT? Or will it stick with the Cloud and negotiate hard? Snowflake certainly has the leverage. It has to be one of Amazon's best partners and customers even though it competes aggressively with Redshift but on the earnings call, CFO Scarpelli said, that Snowflake was working on a new chip technology to dramatically increase performance. What the heck does that mean? Is this Snowflake is not becoming a hardware company? So I going to have to dig into that a little bit and find out what that it means. I'm guessing, it means that it's taking advantage of ARM-based processes like graviton, which many ISVs ar allowing their software to run on that lower cost platform. Or maybe there's some deep dark in the weeds secret going on inside Snowflake, but I doubt it. We're going to leave all that for there for now and keep following this trend. So it's clear just in summary that Snowflake they're the pace setter in this new exciting world of data but there's plenty of room for others. And they still have a lot to prove. For instance, one customer in ETR, CTO round table express skepticism that Snowflake will live up to its hype because its success is going to lead to more competition from well-established established players. This is a common theme you hear it all the time. It's pretty easy to reach that conclusion. But my guess is this the exact type of narrative that fuels Slootman and sucked him back into this game of Thrones. That's it for now, everybody. Remember, these episodes they're all available as podcasts, wherever you listen. All you got to do is search braking analysis podcast and please subscribe to series. Check out ETR his website at etr.plus. We also publish a full report every week on wikinbon.com and siliconangle.com. You can get in touch with me, Email is David.vellante@siliconangle.com. You can DM me at DVelante on Twitter or comment on our LinkedIn posts. This is Dave Vellante for theCUBE Insights powered by ETR. Have a great week everybody, be well and we'll see you next time. (upbeat music)

Published Date : Jun 5 2021

SUMMARY :

This is braking analysis and the net score jumps to 85%.

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Breaking Analysis: How Nvidia Wins the Enterprise With AI


 

from the cube studios in palo alto in boston bringing you data-driven insights from the cube and etr this is breaking analysis with dave vellante nvidia wants to completely transform enterprise computing by making data centers run 10x faster at one tenth the cost and video's ceo jensen wang is crafting a strategy to re-architect today's on-prem data centers public clouds and edge computing installations with a vision that leverages the company's strong position in ai architectures the keys to this end-to-end strategy include a clarity of vision massive chip design skills a new arm-based architecture approach that integrates memory processors i o and networking and a compelling software consumption model even if nvidia is unsuccessful at acquiring arm we believe it will still be able to execute on this strategy by actively participating in the arm ecosystem however if its attempts to acquire arm are successful we believe it will transform nvidia from the world's most valuable chip company into the world's most valuable supplier of integrated computing architectures hello everyone and welcome to this week's wikibon cube insights powered by etr in this breaking analysis we'll explain why we believe nvidia is in the right position to power the world's computing centers and how it plans to disrupt the grip that x86 architectures have had on the data center for decades the data center market is in transition like the universe the cloud is expanding at an accelerated pace no longer is the cloud an opaque set of remote services i always say somewhere out there sitting in a mega data center no rather the cloud is extending to on-premises data centers data centers are moving into the cloud and they're connecting through adjacent locations that create hybrid interactions clouds are being meshed together across regions and eventually will stretch to the far edge this new definition or view of cloud will be hyper distributed and run by software kubernetes is changing the world of software development and enabling workloads to run anywhere open apis external applications expanding the digital supply chains and this expanding cloud they all increase the threat surface and vulnerability to the most sensitive information that resides within the data center and around the world zero trust has become a mandate we're also seeing ai being injected into every application and it's the technology area that we see with the most momentum coming out of the pandemic this new world will not be powered by general purpose x86 processors rather it will be supported by an ecosystem of arm-based providers in our opinion that are affecting an unprecedented increase in processor performance as we have been reporting and nvidia in our view is sitting in the poll position and is currently the favorite to dominate the next era of computing architecture for global data centers public clouds as well as the near and far edge let's talk about jensen wang's clarity of vision for this new world here's a chart that underscores some of the fundamental assumptions that he's leveraging to expand his market the first is that there's a lot of waste in the data center he claims that only half of the cpu cores deployed in the data center today actually support applications the other half are processing the infrastructure all around the applications that run the software defined data center and they're terribly under utilized nvidia's blue field three dpu the data processing unit was described in a blog post on siliconangle by analyst zias caravala as a complete mini server on a card i like that with software defined networking storage and security acceleration built in this product has the bandwidth and according to nvidia can replace 300 general purpose x86 cores jensen believes that every network chip will be intelligent programmable and capable of this type of acceleration to offload conventional cpus he believes that every server node will have this capability and enable every packed of every packet and every application to be monitored in real time all the time for intrusion and as servers move to the edge bluefield will be included as a core component in his view and this last statement by jensen is critical in our opinion he says ai is the most powerful force of our time whether you agree with that or not it's relevant because ai is everywhere an invidious position in ai and the architectures the company is building are the fundamental linchpin of its data center enterprise strategy so let's take a look at some etr spending data to see where ai fits on the priority list here's a set of data in a view that we often like to share the horizontal axis is market share or pervasiveness in the etr data but we want to call your attention to the vertical axis that's really really what really we want to pay attention today that's net score or spending momentum exiting the pandemic we've seen ai capture the number one position in the last two surveys and we think this dynamic will continue for quite some time as ai becomes the staple of digital transformations and automations an ai will be infused in every single dot you see on this chart nvidia's architectures it just so happens are tailor made for ai workloads and that is how it will enter these markets let's quantify what that means and lay out our view of how nvidia with the help of arm will go after the enterprise market here's some data from wikibon research that depicts the percent of worldwide spending on server infrastructure by workload type here are the key points first the market last year was around 78 billion dollars worldwide and is expected to approach 115 billion by the end of the decade this might even be a conservative figure and we've split the market into three broad workload categories the blue is ai and other related applications what david floyer calls matrix workloads the orange is general purpose think things like erp supply chain hcm collaboration basically oracle saps and microsoft work that's being supported today and of course many other software providers and the gray that's the area that jensen was referring to is about being wasted the offload work for networking and storage and all the software defined management in the data centers around the world okay you can see the squeeze that we think compute infrastructure is gonna gonna occur around that orange area that general-purpose workloads that we think is going to really get squeezed in the next several years on a percentage basis and on an absolute basis it's really not growing nearly as fast as the other two and video with arm in our view is well positioned to attack that blue area and the gray area those those workload offsets and the new emerging ai applications but even the orange as we've reported is under pressure as for example companies like aws and oracle they use arm-based designs to service general purpose workloads why are they doing that cost is the reason because x86 generally and intel specifically are not delivering the price performance and efficiency required to keep up with the demands to reduce data center costs and if intel doesn't respond which we believe it will but if it doesn't act arm we think will get 50 percent of the general purpose workloads by the end of the decade and with nvidia it will dominate the blue the ai and the gray the offload work when we say dominate we're talking like capture 90 percent of the available market if intel doesn't respond now intel they're not just going to sit back and let that happen pat gelsinger is well aware of this in moving intel to a new strategy but nvidia and arm are way ahead in the game in our view and as we've reported this is going to be a real challenge for intel to catch up now let's take a quick look at what nvidia is doing with relevant parts of its pretty massive portfolio here's a slide that shows nvidia's three chip strategy the company is shifting to arm-based architectures which we'll describe in more detail in a moment the slide shows at the top line nvidia's ampere architecture not to be confused with the company ampere computing nvidia is taking a gpu centric approach no surprise obvious reasons there that's their sort of stronghold but we think over time it may rethink this a little bit and lean more into npus the neural processing unit we look at what apple's doing what tesla are doing we see opportunities for companies like nvidia to really sort of go after that but we'll save that for another day nvidia has announced its grace cpu a nod to the famous computer scientist grace hopper grace is a new architecture that doesn't rely on x86 and much more efficiently uses memory resources we'll again describe this in more detail later and the bottom line there that roadmap line shows the bluefield dpu which we described is essentially a complete server on a card in this approach using arm will reduce the elapsed time to go from chip design to production by 50 we're talking about shaving years down to 18 months or less we don't have time to do a deep dive into nvidia's portfolio it's large but we want to share some things that we think are important and this next graphic is one of them this shows some of the details of nvidia's jetson architecture which is designed to accelerate those ai plus workloads that we showed earlier and the reason is that this is important in our view is because the same software supports from small to very large including edge systems and we think this type of architecture is very well suited for ai inference at the edge as well as core data center applications that use ai and as we've said before a lot of the action in ai is going to happen at the edge so this is a good example of leveraging an architecture across a wide spectrum of performance and cost now we want to take a moment to explain why the moved arm-based architectures is so critical to nvidia one of the biggest cost challenges for nvidia today is keeping the gpu utilized typical utilization of gpu is well below 20 percent here's why the left hand side of this chart shows essentially racks if you will of traditional compute and the bottlenecks that nvidia faces the processor and dram they're tied together in separate blocks imagine there are thousands thousands of cores in a rack and every time you need data that lives in another processor you have to send a request and go retrieve it it's very overhead intensive now technologies like rocky are designed to help but it doesn't solve the fundamental architectural bottleneck every gpu shown here also has its own dram and it has to communicate with the processors to get the data i.e they can't communicate with each other efficiently now the right hand side side shows where nvidia is headed start in the middle with system on chip socs cpus are packaged in with npus ipu's that's the image processing unit you know x dot dot dot x pu's the the alternative processors they're all connected with sram which is think of that as a high speed layer like an layer one cache the os for the system on a chip lives inside of this and that's where nvidia has this killer software model what they're doing is they're licensing the consumption of the operating system that's running this system on chip in this entire system and they're affecting a new and really compelling subscription model you know maybe they should just give away the chips and charge for the software like a razer blade model talk about disruptive now the outer layer is the the dpu and the shared dram and other resources like the ampere computing the company this time cpus ssds and other resources these are the processors that will manage the socs together this design is based on nvidia's three chip approach using bluefield dpu leveraging melanox that's the networking component the network enables shared dram across the cpus which will eventually be all arm based grace lives inside the system on a chip and also on the outside layers and of course the gpu lives inside the soc in a scaled-down version like for instance a rendering gpu and we show some gpus on the outer layer as well for ai workloads at least in the near term you know eventually we think they may reside solely in the system on chip but only time will tell okay so you as you can see nvidia is making some serious moves and by teaming up with arm and leaning into the arm ecosystem it plans to take the company to its next level so let's talk about how we think competition for the next era of compute stacks up here's that same xy graph that we love to show market share or pervasiveness on the horizontal tracking against next net score on the vertical net score again is spending velocity and we've cut the etr data to capture players that are that are big in compute and storage and networking we've plugged in a couple of the cloud players these are the guys that we feel are vying for data center leadership around compute aws is a very strong position we believe that more than half of its revenues comes from compute you know ec2 we're talking about more than 25 billion on a run rate basis that's huge the company designs its own silicon graviton 2 etc and is working with isvs to run general purpose workloads on arm-based graviton chips microsoft and google they're going to follow suit they're big consumers of compute they sell a lot but microsoft in particular you know they're likely to continue to work with oem partners to attack that on-prem data center opportunity but it's really intel that's the provider of compute to the likes of hpe and dell and cisco and the odms which are the odms are not shown here now hpe let's talk about them for a second they have architectures and i hate to bring it up but remember the machine i know it's the butt of many jokes especially from competitors it had been you know frankly hpe and hp they deserve some of that heat for all the fanfare and then that they they put out there and then quietly you know pulled the machine or put it out the pasture but hpe has a strong position in high performance computing and the work that it did on new computing architectures with the machine and shared memories that might be still kicking around somewhere inside of hp and could come in handy for some day in the future so hpe has some chops there plus hpe has been known hp historically has been known to design its own custom silicon so i would not count them out as an innovator in this race cisco is interesting because it not only has custom silicon designs but its entry into the compute business with ucs a decade ago was notable and they created a new way to think about integrating resources particularly compute and networking with partnerships to add in the storage piece initially it was within within emc prior to the dell acquisition but you know it continues with netapp and pure and others cisco invests they spend money investing in architectures and we expect the next generation of ucs oh ucs2 ucs 2.0 will mark another notable milestone in the company's data center business dell just had an amazing quarterly earnings report the company grew top line revenue by around 12 percent and it wasn't because of an easy compare to last year dells is simply executing despite continued softness in the legacy emc storage business laptop the laptop demand continued to soar in dell server business it's growing again but we don't see dell as an architectural innovator per se in compute rather we think the company will be content to partner with suppliers whether it's intel nvidia arm-based partners or all of the above dell we think will rely on its massive portfolio its excellent supply chain and execution ethos to compete now ibm is notable for historical reasons with its mainframe ibm created the first great compute monopoly before it unwind and wittingly handed it to intel along with microsoft we don't see ibm necessarily aspiring to retake that compute platform mantle that once once held with mainframes rather red hat in the march to hybrid cloud is the path that we think in our view is ibm's approach now let's get down to the elephants in the room intel nvidia and china inc china is of course relevant because of companies like alibaba and huawei and the chinese chinese government's desire to be self-sufficient in semiconductor technology and technology generally but our premise here is that the trends are favoring nvidia over intel in this picture because nvidia is making moves to further position itself for new workloads in the data center and compete for intel's stronghold intel is going to attempt to remake itself but it should have been doing this seven years ago what pat gelsinger is doing today intel is simply far behind and it's going to take at least a couple years for them to really start to to make inroads in this new model let's stay on the nvidia v intel comparison for a moment and take a snapshot of the two companies here's a quick chart that we put together with some basic kpis some of these figures are approximations or they're rounded so don't stress over it too much but you can see intel is an 80 billion dollar company 4x the size of nvidia but nvidia's market cap far exceeds that of intel why is that of course growth in our view it's justified due to that growth and nvidia's strategic positioning intel used to be the gross margin king but nvidia has much higher gross margins interesting now when it comes down to free cash flow intel is still dominant as it pertains to the balance sheet intel is way more capital intensive than nvidia and as it starts to build out its foundries that's going to eat into intel's cash position now what we did is we put together a little pro forma on the third column of nvidia plus arm circa let's say the end of 2022. we think they could get to a run rate that is about half the size of intel and that can propel the company's market cap to well over half a trillion dollars if they get any credit for arm they're paying 40 billion dollars for arm a company that's you know sub 2 billion the risk is that because of the arm because the arm deal is based on cash plus tons of stock it could put pressure on the market capitalization for some time arm has 90 percent gross margins because it pretty much has a pure license model so it helps the gross margin line a little bit for this in this pro forma and the balance sheet is a swag arm has said that it's not going to take on debt to do the transaction but we haven't had time to really dig into that and figure out how they're going to structure it so we took a took a swag in in what we would do with this low interest rate environment but but take that with a grain of salt we'll do more research in there the point is given the momentum and growth of nvidia its strategic position in ai is in its deep engineering they're aimed at all the right places and its potential to unlock huge value with arm on paper it looks like the horse to beat if it can execute all right let's wrap up here's a summary look the architectures on which nvidia is building its dominant ai business are evolving and nvidia is well positioned to drive a truck right to the enterprise in our view the power has shifted from intel to the arm ecosystem and nvidia is leaning in big time whereas intel it has to preserve its current business while recreating itself at the same time this is going to take a couple of years but intel potentially has the powerful backing of the us government too strategic to fail the wild card is will nvidia be successful in acquiring arm certain factions in the uk and eu are fighting the deal because they don't want the u.s dictating to whom arm can sell its technology for example the restrictions placed on huawei for many suppliers of arm-based chips based on u.s sanctions nvidia's competitors like broadcom qualcomm at all are nervous that if nvidia gets armed they will be at a competitive disadvantage they being invidious competitors and for sure china doesn't want nvidia controlling arm for obvious reasons and it will do what it can to block the deal and or put handcuffs on how business can be done in china we can see a scenario where the u.s government pressures the uk and eu regulators to let this deal go through look ai and semiconductors you can't get much more strategic than that for the u.s military and the u.s long-term competitiveness in exchange for maybe facilitating the deal the government pressures nvidia to guarantee some feed to the intel foundry business while at the same time imposing conditions that secure access to arm-based technology for nvidia's competitors and maybe as we've talked about before having them funnel business to intel's foundry actually we've talked about the us government enticing apple to do so but it could also entice nvidia's competitors to do so propping up intel's foundry business which is clearly starting from ground zero and is going to need help outside of intel's own semiconductor manufacturing internally look we don't have any inside information as to what's happening behind the scenes with the us government and so forth but on its earning call on its earnings call nvidia said they're working with regulators that are on track to complete the deal in early 2022. we'll see okay that's it for today thank you to david floyer who co-created this episode with me and remember i publish each week on wikibon.com and siliconangle.com these episodes they're all available as podcasts all you're going to do is search breaking analysis podcast and you can always connect with me on twitter at dvalante or email me at david.valante siliconangle.com i always appreciate the comments on linkedin and in the clubhouse please follow me so you can be notified when we start a room and riff on these topics and don't forget to check out etr.plus for all the survey data this is dave vellante for the cube insights powered by etr be well and we'll see you next time [Music] you

Published Date : May 30 2021

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Ed Boyajian, CEO, EDB


 

>>From around the globe, it's the Cube with digital coverage of postgres Vision 2021 brought to you by >>enterprise DB. Hello everyone. This is Dave Volonte for the cube we're covering Postgres Vision 2021. The virtual cube edition. Welcome to our conversation with the Ceo Ed Boyajian is here is the Ceo of enterprise DB and we're gonna talk about what's happening in open source and database in the future of tech. Ed welcome. >>Hi Dave, Good to be here. >>Hey, several years ago, at a, at a Postgres Vision event, you put forth the premise that the industry was approaching a threshold moment, a digital transformation was the linchpin of that shift now. Ed Well you were correct and I have no doubt the audience agreed. Most people went back to their offices after that event and they returned to their hyper focus of their day to day jobs. Maybe a few accelerated their digital initiatives, but generally pre Covid, we moved in a pretty incremental pace and then the big bang hit. And if you were digital business, you are out of business. So that single event created the most rapid change that we've ever seen in the tech industry by far, nothing really compares. So the question is why is Postgres specifically and e d B generally the right fit for this new world? >>Yeah, I think, look, a couple of things are happening gave right along the bigger picture of digital transformation. We are seeing the database market in transformation and and I think the things that are driving that shift are the things that are resulting the success of Postgres and the success of B D B I think first and foremost we're seeing a dramatic re platform ng. And just like we saw in the world of Lennox where I was at red hat during that shift where people are moving from UNIX based systems to x 86 systems. We're seeing that similar re platform in happening. Whether that's from traditional infrastructures to cloud based infrastructures or container based infrastructures, it's a great opportunity for databases to be changed out. Postgres wins in that context because it's so easily deployed anywhere. I think the second thing that's changing is we're seeing a broad expansion of developers across the enterprise so they don't just live in I. T. Anymore. And I think as developers take on more power and control their defining the agenda and it's another place where Postgres shines, it's been a priority of the dBS to make postgres easier. Uh and that's coming to life. And I think the last Stack Overflow Developer Survey suggested that I think they survey 65 developers, the second most loved and the second most used database by developers, Postgres. And so I think there again Postgres shines in a moment of change. Uh and then I think the third is kind of obvious. It's always an elephant in the room, no pun intended. But it's this relentless nagging burden of the expenses of the incumbent proprietary databases and the need. And we especially saw this in Covid to start to change that more dramatically, change that economic equation here Again. PostGres shines. >>You know, I want to ask you, I'm gonna jump ahead to the future for a second because you're talking about the re platform NG and with your red hat chops, I kind of want to pick your brain on this because you're right, you saw it with red hat and you're kind of seeing it again when you think about open shift and where it's going my my question is related to replant forming around new types of workloads, new processing models at the edge. I mean you're seeing an explosion of processing power, GPU SNP us accelerators, dSPs and it appears that this is happening at a very low cost. I'm referring that you're saying Postgres can take advantage of that trend as well that that broader re platform ng trend to the edge, is that correct? >>It is. And I think you know this is, this has been one of the, I think the most interesting things with posters now I've been here almost 13 years. So if you put that in some perspective, I've watched Uh and participated in leading transformation in the category, you know, we've been squarely focused on postgres. So we've got 300 engineers who worry about making postgres better. And as you look across that landscape of time, not only as Postgres gotten more performant and more scalable, it's also proven to be the right database choice in the world of not just legacy migrations, but new application development. And I think that stack overflow developer survey is a good indicator of how developers feel about postgres. But you know, over that time frame I think if you went back to 2008 when I joined E D. B, post chris was considered a really good general purpose database. And today I think post chris is a great general purpose database. General purpose isn't sexy in the market broadly speaking, but Postgres capabilities across workloads in every area is really robust. Let me just spend a second on it. We look at our customer base is deploying in what we think of as systems of record, which are the traditional er, P type apps, uh you know where there's a single source of truth you might think of the RP apps there. We look at our customers deploying in systems of engagement. And those are apps that you might think of in the context of social media style apps or websites that are backed by a database in the third area Systems of analytics where you would typically think of data warehouse style applications interestingly. Postgres performs well and our customers report using us across that whole landscape of application areas. And I think that is one of postgres hidden superpowers. Is that ability to reach into each area of requirement on the workload side. >>And as always alluding to before that that itself is evolving as you now inject ai into the equation ai influencing and it's just a very exciting times ahead. There's no there's no database, You know, 20 years ago it was kind of boring. Now it's just exploding. I want to come back to that the notion of of post grass and maybe talk about other database models. Uh, I mean you mentioned that you've evolved from this, you know, system of record. You can take a system engagement on structured data etcetera. Jason. It's so how should we think about post grass in relation to other databases and specifically other business models of companies that provide database services? Why is Postgres attractive? Where is it winning? >>Yeah, I think a couple of places. So I mean first and foremost Postgres, you know, at his core, post chris is a sequel, relational databases in acid compliance, equal relational database. And that is inherently a strength of Postgres. But it's also a multi model database, which means we handle a lot of other, um, you know, database requirements, whether that's geospatial or or Jason, uh, for documents or time series, things like that. And so Postgres extensive bility is one of its inherent strengths and that's kind of been built in from the beginning of Postgres. So not surprisingly, people use postgres across the number of workloads because at the end of the day there's still value in having a database is able to do more. There are a lot of important specialty databases and I think they will remain important specialty databases, but Postgres thrives in its ability to cross cross over in that way. Um and I think that is, you know, one of the different key differentiators in how we've seen the market in the business development and that's the breadth of of workloads that Postgres succeeds in. But but our growth, if you kind of ventured it across vectors, we see growth happening, you know, in a few dimensions. First we see growth happening in new applications. About half of our customers that come to us today for new uh new postgres users are deploying us on new applications. The others are our second area migrating away from some existing legacy in companies often oracle. Not always. Um The third area of growth we see is in cloud, where Postgres is deployed very prolifically, both in the traditional cloud platforms, Uh like EC two, but then then again also uh in the database as a service environment. And then the fourth area growth we're seeing now is around uh container deployment, kubernetes deployment. >>Well, you may Oracle's prominent because it's just it's a big installed base and it's expensive and people, >>you >>know, they got a look at them. It's funny, I do a lot of TCO work and mostly, you know, usually TCO is about labor costs. When it comes to Oracle, it's about license costs and maintenance costs. And so to the extent that you can reduce that, at least for a portion of your state, you're gonna you're gonna drop right to the bottom line. But but but but I want to ask you about that kind of that spectrum that you think about the prevailing models for database you've got. On the one hand, You've got the right tool for the right job approach. It might be 10 or 12 data stores in the cloud. On the other hand, you've got, you know, kind of a converged approach. Oracle's going that direction clearly. Postgres with its open source innovation is going that direction. And it seems to me that at scale that's a more the latter is a more cost effective model. How do you think about that? >>Well, you know, I think at the end of the day, you kind of have to look at it. I mean, the business side of my brain looks at that as an addressable market question. Right? And you've heard me talk about three broad categories of workloads and you know, people define workloads in different bucket, but that's how we do it. But if you look at just a system of record in the system of engagement market, I think that's what would be traditionally viewed as the database market. Uh and there that's you know, let's just say for the sake of arguments of $45-$50 billion $18 billion dollar market. And you know, as we talk about that. So all in it's still between 60 and $70 billion market. And I think what happens there's so much heat and light poured on the valuation multiples of some of the specialty players. That the market gets confused, but the reality is our customers don't get confused. I mean if you look at those specialty players take that $48 billion market. I mean add up Mongo red is cockroach neo, all of those. I mean hugely valued companies. All unicorn companies. But combined to add up to a billion bucks don't get me wrong that's important revenue and meaningful in the workloads they support. But it's not. It doesn't define the full transformation of this category. Look at the systems of analysis again, another great great market example. I mean if you add up the consolidation of the Hadoop vendors add in there. Um Snowflake, you're still talking you know a billion five in revenue and an $18 billion market. So while those are all important technologies, the question is in this transformation move to the database market fully transform you. And my view is no it didn't were in the first maybe second inning of a $65 billion transformation. And I think this is where Postgres will ultimately shine. I think this is how Postgres wins because at the end of the day the nature of the workloads fits with postgres and the future tech that we're building in post schools will serve that broader set of needs I think more effectively >>well. And I love these tam expansion discussions because I think you're right on and I think it comes back to the data and we all talk about the data growth, the data explosion, we see the I. D. C. Numbers and you ain't seen nothing yet. And so data by its very nature is distributed. That's why I get so excited about these new platform models and and I want to tie it back to developers and open source because to me that is the linchpin of innovation um in the next decade it has been, I would even say for the last decade we've seen it, but it's gaining momentum, so, so in thinking about innovation and and specifically Postgres and an open source, you know, what can you share with us in terms of how we should think about your advantage, and again, what, where people are glomming leaning in to that advantage? >>Yeah, so, I mean, I think I think you bring up a really important topic for us as a company. Postgres we think is an incredibly powerful community, uh and when you step away from it again, I remember I told you I was at red hat before, now here at E D B, and there's a common thread that runs through those two experiences in both experiences. The companies are attached and prominent alongside a strong independent, open source community, and I think the notion of an independent community is really important to understand around postgres. There are hundreds and thousands of people contributing to Postgres now. E D B plays a big role in that. About approaching a third of the contributions. In the last release released, 13 of Postgres came from E D B. You might look at that and say gee, that sounds like a lot, but if you step away from it, you know, about 30% of those contributions, Most of the contributions come from a universe around D D. B. And that's inherently healthy for the community's ability to innovate and accelerate. And I think that while we play a strong role there, you can imagine that having and there are other great companies that are contributing to Postgres, I think having those companies participating and contributing gets the best, the best ideas to the front in innovation. So I think the inherent nature Postgres community makes it strong and healthy. And then contrast that to some of the other prominent high value open source companies, the companies and the communities are intimately intertwined. They're one and the same. They're actually not independent open source communities. And I think that therein lies one of the, one of the inherent weaknesses in those but postgres to rise because you know, we bring all those ideas from the DB, we bring a commercial contingent with us all the things we hope we emphasize and focus on in growth and postgres, whether that's in the areas of scalability, manageability, all hot topics, of course security, all of those areas. And then, you know, performance as always, all of those areas are informed to us by enterprise customers deploying post chris at scale. And I think that's the heart of what makes a successful independent project. >>Yeah. The combinatorial powers of of that ecosystem. Uh they their their multiplication, I've as opposed to the resources of one. I want to talk about postgres Vision 2021 sort of set up that a little bit. The theme this year is the future. Is you, what do you mean by that? >>So if you think about what we just said post the category is in transit database categories and transformation. And we know that many of our people are interested in. Postgres are early in their journey, their early in their experience. And so we want to focus this year's postcards vision on them that we understand as a company has been committed to postgres as long as we have and with the understanding we have the technology and best practices, we want to share that view those insights uh, with those who are coming to postgres, Some for the first time, some who are experienced >>Postgres. Vision 21 is june 22nd and 23rd. Go to enterprise db dot com and register the cube is going to be there. We hope you will be too. Ed, thanks for coming to the Cuban previewing the event. >>Thanks Dave. >>Thank you. We'll see you at Vision 21 >>mm mm.

Published Date : May 20 2021

SUMMARY :

Ed Boyajian is here is the Ceo of enterprise DB and we're gonna talk about what's happening in open And if you were digital business, you are out of business. And I think the last Stack Overflow Developer Survey suggested that I think again when you think about open shift and where it's going my my question is related to replant forming around And I think you know this is, this has been one of the, I think the most interesting And as always alluding to before that that itself is evolving as you now inject ai into the equation ai Um and I think that is, you know, one of the different key differentiators in And so to the extent that you can reduce that, at least for a portion of your state, you're gonna you're gonna drop right to And I think this is where Postgres And I love these tam expansion discussions because I think you're right on and I think it comes back And I think that's the heart of what makes a successful Uh they their their multiplication, I've as opposed to the resources of one. So if you think about what we just said post the category the cube is going to be there. We'll see you at Vision 21

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Rashik Parmar, IBM | IBM Think 2021


 

>>From around the globe. It's the cube with digital coverage of IBM. Think 2021 brought to you by IBM. >>Hello everyone. Welcome back to the cubes. Ongoing virtual coverage of IBM. Think 2021. This is our second virtual think. And we're going to talk about what's on the minds of CTOs with a particular point of view from the EMEA region. I'm pleased to welcome rushy Parmer, who is an IBM fellow and vice-president of technology for AMEA that region. Hello Russia. Good to see you. >>Great to see you. So >>Let me start by, by asking, talk a little bit about the role of the CTO and why is it necessarily important to focus on the CTO role versus say some of the other technology practitioner roles? >>Yeah. You know, as you look at all the range of roles of the gut in the it department, the CTO is uniquely placed in looking forward at how technology and how digitization is going to make a difference in the business. But also at the same time, is there as the kind of thought leader for how they're going to really, um, reimagine the use of technology re-imagine automation, reimagining, how digitization helps them go to market different ways. So the CTO is a unique, a unique position from idea to impact. And in the past, we've kind of lost the CTO a little bit, but they're now reemerging as being the thought leader. That's only in driving digitization, going forward in our big clients. >>I, I would agree. I mean, it really has a deep understanding of that vision and can apply that vision to business success. So you obviously have a technical observation space and you also have some data, so maybe you could share with our audience how you inform yourself and your colleagues and IBM on, on what CTOs are thinking about and what they're worried about. >>Yeah. And so, so what we've done over the last four years now is gone out and interviewed CTOs. And can we do a very unstructured interviews? It's not, it's not a survey in the form of, uh, filling these, uh, these 10 questions and tell us yes or no. It reads a structured interview. We ask things like what's top of mind for you. What are the decisions you're making? Um, what's holding you back? What decisions do you think you shouldn't have made, or you wouldn't have liked to make? And, and it's that range of, um, of real input from the interview. So last year we interviewed a hundred CTOs. Um, this year we're actually doing a lot more, we're working with the IBM Institute of business value and we're gonna interview a lot more teachers, but for the material we're going to talk about today is really from those hundred CTO interviews. >>Yeah. And I think that, I mean, having done a lot of these myself, when you do those, we call them, you know, in depth interviews or ideas, you kind of have a structure and you do sort of follow that, but you learn so much and that maybe does inform those more structured interviews, uh, that, that, that you do down the road, you learn so much, but, but maybe you could summarize some of the concerns in the region what's on the minds of, of CTOs. Yeah. Yeah. The, >>The, the real decisions are being based around seven points, right? So the first one is we all know we're on a journey to the cloud. Um, but it's a hybrid multicloud. How do I think about the range of capabilities? I need to be able to unlock the latent potential of existing investments and the cloud-based capabilities we've got. So, so the, the hybrid cloud platform is, is, is one of the first and foundational pieces. The second challenge is that CTOs want to modernize their applications. And that modernization is a journey of, of moving towards microservices. That microservices journey has two parts. One is the business facing view, and that's what containers is all about choosing the right container platform. At the same time, they also want to use containers as a way of automation and management and reducing the effort and the infrastructure. So, so that's kind of two parts of that, that whole container journey. >>So Microsoft, this has really become the, the, the, the business developer view and containers become the operational view. At the same time, they wanna infuse new data to want to climb the AI ladder. They want to get the new, new insights from that data that plugs into those new workflows to get to those workflows. There's a decision around how do I isolate myself from some of the services of using that? And we've created a layer in the decisions around what called cloud services integration. So part service integration is, is kind of the, the modern day ESB as we might think about it. Um, but it's a way in which you choose which technology, which API I'm going to use from where, and then ultimately the CTOs are trying to build what are the new, um, uh, the new workflows, intelligent workflows. And they're really worried about how do I get the right level of automation that managing that issue between what becomes creepy and valuable, right. >>You know, there's some workflows that happen. You think, why the hell did that happen? Or I don't, that doesn't make sense. And, and, and it really sort of nerves the consumer, the user, whereas some which are wow, that's really cool. I really enjoyed that to try to get the intelligent workflows, right. Is a big concern. And then, um, on the two big, uh, parallel to that is how do we manage the systems operational automation, right from having the right data, the observability of all the infrastructure, recognizing they've got a spectrum of things from 30, 40, 50 year old systems to modern day cloud native systems, how to manage it, how to operationally automate that, keep that efficient, effective. And then of course, protecting from the perpetrator's rent business. A lot of people out there wanting to dig into the systems and, and, and, and draw all kinds of, um, you know, uh, data from their systems. So security, privacy, and making sure that align with the ethics and privacy of the business. So those are, those are the kind of range of issues, right? From the journey to cloud, through, to operational automation, through, through intelligent workflows, right. Into managing, protecting the services. >>That's interesting. Thank you for that. I mean, I remember, and you will, as well, some of the post wide thrust and sort of part of the modernization back then was during that they had budget to do that, but a lot of times organizations would make the mistake that they would, they're going to migrate off of a system that was working just fine. That was their sort of mental model of, of, of modernization. And it turned out to be disastrous in many cases. And so what, when I talk to CEOs, they talk about maybe, you know, I'd look at it as this, this abstraction layer. We want to protect what we have that works. Yes. Some stuff's going to go into the public cloud, but this hybrid connection that you talk about, and then we want control. And the way we're going to get control is we're going to use microservices to modernize and use modern API APIs. And so very, very sort of different thinking. And of course they want to avoid migration at all costs because it's so expensive and risky. I wonder if you could talk about, are there any patterns in terms of where people get started and the kinds of outcomes that they're working towards that they can measure? >>Yeah. And we kind of lump the, the learning from the work into three broad patterns, right. Um, one pattern is, is primarily around survival. They recognize that this journey, um, is, is very complex, that the pandemic has created tremendous challenges. Um, the market dynamics means that I've got to try and really be thoughtful in, in taking cost out and making sure they survive some of these issues and sort of the pattern is really around cost reduction. It may start with the hybrid cloud. It may start with in terms of workloads, but it's really about taking cost out of the systems. The second pattern is what we refer to as a simplification pattern. And this is about saying that we've got, we've got so much complexity because of technical debt, because of, you know, systems that we've half migrated in half done things with. Um, so how do I, how do I simplify my it landscape from applications through infrastructure to the data and make it more consistent and manageable and effective. >>And then the third one is that there are CTO saying, look, we've got a really pick that the time when we super scale something, we've got some things which we are unique and effective on. And I want to take that and really super scale that very quickly and make that consistent and really maximize the value of it. So that sort of pattern is really falling to those three categories of driving, driving cost reduction and survival simplification and modernization transformation. And then those that have got something which is unique and special and really super scaling up. >>Yeah. Right, right. Doubling down on those things that gave you unique, competitive advantage. Now, in this, in, in the studies that you've done over the years, you use this term ADP architectural decision points, and some of them are quite compelling. Maybe you could talk about some of those where there's some anxieties from the CTOs that, that you uncovered. >>Yeah. Yeah. The, the ADP's that we'll talk about the seven ATPs and it starts from the high rebuilt crowd through to, to intelligent workflows and so on. Um, and the ADP's themselves are really distilling the client's words in the client's, um, way of thinking about how they're going to drive those, those technologies. Um, and also how they're going to use those techniques to make a difference. But I think went through those interviews, um, what became the power is CTOs do have some anxieties as you refer to it. Um, and, and those anxiety, they couldn't necessarily put words on them and there were anxieties and like, are we thinking enough about the carbon footprint? Are we, are we being thoughtful in how we make sure we're reducing carbon footprint or reducing the environmental impact of the infrastructure you've got, we've got sprawling infrastructure, um, ripping out rare metals from the earth. >>Are we being thoughtful in how we reduce the, um, the amount of rare metals we have water consumption, uh, right through to is the code that we're producing efficient, secure and fit for, for the future? Um, are we being ethical in capturing the data for its right use, um, is the AI systems that we're building? Are they explainable? Are they ethical? Are they free from bias or are we kind of amplifying things that we shouldn't be able to find? So there was a whole bunch of those call anxieties and what we did along with the architectural decision report, um, a point after she decision report was, was identify what we call a set of responsibilities. And, and we've built a framework about around responsible computing, which is, uh, which is a basis for how you think through what your responsibilities are as a, as a CTO or as an it leader. Um, and we're right in the process of building out that, that kind of, um, responsible computing framework. >>Yeah, it's interesting. A lot of people may, may think about it. They think about the responsible computing and the sustainability, and they might think that's a, a one 80 from Milton Friedman economics, which said the job of business is to make profits. But in fact, responsible computing, there's a strong business case, uh, around it. It actually can help you reduce costs that can, can help you attract better employees because young people are passionate about this. I wonder if you could talk about how, how people can get involved with responsible computing in, in lean in. >>Yeah. So what we're about to publish is that he's actually a manifesto for responsible computing. So I think everybody, once we get that published, I'm hoping to do that in the next two to three months, we're working with a few clients, um, to there's actually three clients that have chosen, just click through your client's CTOs from the ones that we interviewed were very keen to collaborate with us in, in laying out that, um, that manifesto and the opportunity really is for anybody listening. If you, if you find this as a great value, please do come and reach out to me more than happy to collaborate with looking for more insights on this. Um, we've also had some, um, competitions. So in, in, in Mia, we've had a competition with, uh, with business partners looking for of how we can, um, really showcase examples or exemplars of being responsible computing provider, whether it's at the level of responsible data center, whether it's about responsible code data, use responsible systems, right through to responsible impact. And, you know, obviously a lot of our work around things like, um, your tech for good is, is tied directly to responsible impact. And of course, if you want to see what we IBM have been doing our responsible responsibility report, which we've been voluntarily publishing for the last 30 years, provides a tremendous set of insights on how we've done that over the years. And, and that's a, that's a great way for you to see how we've been doing things and see if that there are critical in your business. >>Yeah, so there's, so there's the, the re the ADP report is available. You can check it out on, on LinkedIn, um, go to go to Russia, LinkedIn profile, you'll find it. There's a blog post that talks about the next wave of digitization. Um, the learnings that you just talked about. So there's a lot of resources for, for people to get involved. I'll give you the last word rushy. >>Yeah. And th th this is, this is what I call job began. It's not job done. The whole ADP responsible computing is a digitization journey where we want to balance delivering business value and making a difference to the organization. But at the same time, being responsible, making sure that we're thoughtful of what's needed for the future. And we create impact that really matters. And, or we can feel proud that we've put a foundation for digitization, which will, which will serve the businesses for many years to come >>Love it, impact investing in your business and in the future. Russia, thanks so much for coming to the cube. Really appreciate it. Thank you. Okay. Keep it right there for more coverage from IBM. Think 2021. This is Dave Volante for the cube.

Published Date : May 12 2021

SUMMARY :

Think 2021 brought to you by IBM. And we're going to talk about what's on the minds Great to see you. And in the past, we've kind of lost the CTO a little bit, but they're now reemerging as being So you obviously have a technical observation space and you also have some data, a lot more teachers, but for the material we're going to talk about today is really from those hundred CTO interviews. more structured interviews, uh, that, that, that you do down the road, you learn so much, So the first one is we Um, but it's a way in which you choose And, and, and it really sort of nerves the consumer, the user, whereas some which are wow, the public cloud, but this hybrid connection that you talk about, and then we want control. the market dynamics means that I've got to try and really be thoughtful And I want to take that and really super scale Maybe you could talk about some of those where Um, and the ADP's themselves are really is the AI systems that we're building? the sustainability, and they might think that's a, a one 80 from Milton Friedman economics, And of course, if you want to see what we IBM have the learnings that you just talked about. But at the same time, This is Dave Volante for the cube.

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BOS4 Rashik Parmar VTT


 

>>from >>Around the globe, it's the cube with digital coverage of IBM think 2020 >>one brought to you by IBM. Hello everyone and welcome back to the cubes ongoing virtual coverage of IBM think 2021 this is our second virtual think and we're going to talk about what's on the minds of C. T. O. S with a particular point of view from the EMEA region. I'm pleased to welcome rasheed Parmer, who is an IBM fellow and vice president of technology for Armenia that region. Hello rashid, Good to see you. >>Hey David, great to see you. >>So let me start by by asking talk a little bit about the role of the C. T. O. And why is it necessarily important to focus on the C. T. O. Role versus say some of the other technology practitioner roles? >>Yeah. You know, you know, they as you look at all the range of roles of the got in in the I. T. Department, the CTO is uniquely placed in looking forward how technology and how digitization is gonna make a difference in the business but also at the same time is there as the kind of thought leader for how they're going to really you re imagine the use of technology reimagine automation, reimagining, how digitalization helps them go to market different ways. So the CTO is a unique unique position from idea to impact. And in the past we've kind of lost the C. T. A little bit but they're now re emerging as being the thought leader that's owning and driving digitalization going forward in our big plants. >>Yeah I agree. And it really has a deep understanding of that vision and can apply that vision to business success. So you obviously have a technical observation space and you also have some data so maybe you could share with our audience how you inform yourself and your colleagues and IBM on on what C. T. O. S. Are thinking about and what they're worried about. >>Yeah. So what we've done over the last four years now is gone out and interviewed Cdos and we do a very unstructured interviews. It's not it's not a survey in the form of uh you know, filling these uh these 10 questions and tell us yes or no. It really is a structured interviews. We asked things like what's top of mind for you, what are the decisions you're making? What's holding you back? What decisions do you think you shouldn't have made or you wouldn't have liked to make? And it's that range of a real input from the the interview. So last year we interviewed 100 CTO s um this year we're actually doing a lot more. We're working with the IBM Institute Business Value and we're gonna interview a lot more teachers but but the material we're gonna talk about today is is really from those 100 CTO interviews. >>Yeah. And I think that having done a lot of these myself, when you do those, we call them, you know in depth interviews, our I. D. S. You kind of have a structure and you sort of follow that but you learn so much and that it maybe does inform those more structured interviews that you do down the road. You learn so much, but maybe you could summarize some of the concerns in the region. What's on the minds of Ceos? >>Yeah. And you know, the the real decisions are made based around seven points. Right? So the first one is we all know, we're on a journey to the cloud but it's a hybrid multi cloud. How do I think about the range of capabilities and need to be able to unlock the latent potential of existing investments and the cloud based capabilities of God. So, so the hybrid cloud platform is one of the the first and foundational pieces. The second challenge is the C e O s want to modernize their applications and that modernization is a journey of moving towards microservices. That microservices journey has two parts. One is the business facing view and that's what containers is all about, choosing the right container platform at the same time. They also want to use containers as a way of automation and management and reducing the effort in the infrastructure. So, so that's kind of two parts of the whole container journey. So Microsoft, this has really become the business developer view and containers become the operational view At the same time. They want infused new data, they want to climb the ladder, they want to get the new new insights from that data that plugs into those new workflows to get to those workflows. There's a decision around how do I isolate myself from some of the services of using that? And we created a layer in the decisions around what's called cloud services integration. So cloud services integration is kind of the modern day E S B as we might think about it, but it's a way in which you choose which technology, which a P I is. I'm going to use from where and then ultimately, the CTS are trying to build what are the new, the new workflows, intelligent workflows and they're really worried about how do I get the right level of automation that managing that issue between what becomes creepy and valuable, Right? You know, the some workflows that happen, you think, why the hell did that happen? Right. That doesn't make sense. And and and and it really sort of nerves. The consumer, the user where some which are, wow, that's really cool. I really enjoyed that. To try to get the intelligent workflows right is a big concern. And then on the two big perils of that is how do we manage the system, the operational automation right from having the right data observe ability of all the infrastructure, recognizing they've got a spectrum of things from 30 40 50 year old systems to modern day cloud native systems, how to manage how operationally automate that keep that efficient, effective. And then of course protecting from the perpetrators, right? Business, a lot of people out there wanting to begin to the systems and, and, and and draw all kinds of, you know, a data from their system. So security, privacy and making sure that align with the ethics and privacy of the business. So those are those are the kind of range of issues right from the journey to cloud, through to operational automation, through through intelligent workflows, right into manage and protecting the services. >>It's interesting. Thank you for that. I mean I remember and you will as well some of the post Y two K you know, thrust and part part of the modernization back then was during that they had budget to do that. But a lot of times organizations would make the mistake that they would they're going to migrate off of a system that was working just fine. That was there sort of mental model of of modernization. And it turned out to be disastrous in many cases. And so when I talk to Ceos they talk about maybe, you know, I'd look at it is this this abstraction layer we want to protect what we have that works. Yes. Some stuff is going to go into the public cloud, but this hybrid connection that you talk about and then we want control and the way we're gonna get control is we're gonna use microservices to modernize and use modern A. P. I. S. And so very very sort of different thinking. And of course they want to avoid migration at all costs because it's so expensive and risky. I wonder if you could talk about, are there any patterns in terms of where people get started and the kinds of outcomes that they're working towards that they can measure? >>Yeah, we we kind of lumped the learning from the work into three broad patterns, right? Um one pattern is primarily around survival. They recognize that this journey is very complex. The pandemic has created tremendous challenges. The market dynamics means they've got to try and really be thoughtful in in taking cost out and making sure they survive some of these issues. And so the pattern is really around cost reduction. It may start with a hybrid cloud, it may start with intelligent workflows but it's really about taking costs out of the systems. The second pattern is what is referred to as a simplification pattern and this is about saying but we've got we've got so much complexity because of technical debt because of you know systems that we've half migrated and half done things with. So how do I how do I simplify my I. T. Landscape from applications through infrastructure for data and make it more consistent, manageable and and effective. And then the 3rd 1 is their city is saying look we've got a really pick the time when we super scale something, we've got something which we are unique and effective on and I want to take that and really super scale that very quickly and make that consistent and really maximize value of it so that the pattern is really fall into three categories of driving, driving, cost reduction and survival, simplification and modernisation transformation. And then those that have got something which is unique and special and really super scaring up. >>Yeah. Right, right, doubling down on those things. That unique competitive advantage in the, in the studies that you've done over the years. You use this term ADP architectural decision points and some of them are quite compelling. Maybe you could talk about some of those. Were there some anxieties from the cdos that you uncovered? >>Yeah. You know, the, the NDP s talk about the 70 Gps and it starts from the higher ability crowd through to two intelligent workflows and so on. And the NDP s themselves are really distilling the client's words and the clients way of thinking about how they're going to drive those, those technologies, um and also how they're going to use those techniques to make a difference. But if we went through those interviews, what became apparent is, see us do have some anxieties as you refer to, and those anxieties, they couldn't necessarily put words on them and their anxieties. Like, are we thinking enough about the carbon footprint? Are we are we being thoughtful in how we make sure we're reducing carbon footprint or reducing the environmental impact of the infrastructure? You've got, we've got sprawling infrastructure um ripping out rare metals from the earth. Are we being thoughtful in how we reduce the amount of rare metals we have water consumption right through to is the code that we're producing efficient, secure and and fit for for the future. Are we being ethical in capturing the data for its right use? Um Is the ai systems that we're building? Are they explainable? Are they ethical? Are they free from bias or are we kind of amplifying things that we shouldn't be amplifying? So there was a whole bunch of those call anxieties and what we did along with the architectural decision report. A point after decision report was was identify what we call a set of responsibilities. And and we've built a framework about around responsible computing which is which is a basis for how you think through what your responsibilities are as a as a Ceo are as an I. T. Leader. And we're right in the process of building out that that kind of responsible computing framework. >>You know it's interesting a lot of people may may think about they think about the responsible computing and and and the sustainability and they might think that's a 1 80 from Milton Friedman Economics, which is the job of businesses to make profits. But in fact responsible computing, there's a strong business case around it. It actually can help you reduce costs that can help you attract better employees. Because young people are passionate about this. I wonder if you could talk about how how people can get involved with responsible computing and lean in. >>Yeah, so what we're about to publish it is actually manifesto for responsible computing. So I think everybody wants to get that published. I'm hoping to do that in the next two or three months. We're working with a few clients. So there's actually three clients that have chosen through your client cts from the ones that we interviewed were very keen to collaborate with us in laying out that that manifesto and the opportunity really is from anybody listening. If if you if you find this of great value, please do come and reach out to me more than happy to collaborate. We're looking for more insights on this. We've also had some competitions. So in in in a media we've had a competition with business partners, looking for ideas of how we can really showcase examples or exemplars of being responsible computing provider, whether it's at the level of responsible data center, whether it's about responsible code data, use Responsible systems right through the responsible impact. And obviously a lot of our work around things like your tech for good is tied directly to responsible impact. And of course, if you want to see what we have never been doing are responsible responsibility report, which we've been voluntarily publishing for the last 30 years, provides a tremendous set of insights on how we've done that over the years. And and that's a that's a great way for you to see how we've been doing things and see if there are people in your business. >>Yeah. So there's so there's the, the ADP report is available. You can check it out on on linkedin. Um, go to, go to Russia linked in profile, you'll find it. There's a blog post that talks about the next wave of, of digitization, uh, you know, the learnings that you just talked about. So there's a lot of resources for for people to get involved. I'll give you the last word. >>Yeah. And look, this is this is what I call job big and it's not job done that the whole ADP responsible computing is a digitization journey where we want to balance delivering business value and making a difference to the organization, but at the same time being responsible in making sure that we're thoughtful what's needed for the future and we create impact that really matters. And we can feel proud that we've put a foundation for digitization which will which will serve the businesses for many years to come, >>love it, impact investing in your business and in the future. Russia, thanks so much for coming on the cube. Really appreciate it. >>A pleasure. Thank you. >>Okay, keep it right there for more coverage from IBM think 2021 this is Dave Volonte for the Cube. Yeah, yeah.

Published Date : Apr 16 2021

SUMMARY :

one brought to you by IBM. So let me start by by asking talk a little bit about the role of the C. And in the past we've kind of lost the C. T. So you obviously have a technical observation space and you also have the form of uh you know, filling these uh these 10 questions and tell us yes or no. You learn so much, but maybe you could summarize some of the concerns in the region. You know, the some workflows that happen, you think, to Ceos they talk about maybe, you know, I'd look at it is this this abstraction And so the pattern from the cdos that you uncovered? And the NDP s themselves are really and the sustainability and they might think that's a 1 80 from Milton Friedman Economics, And of course, if you want to see what we have never been doing are responsible responsibility talks about the next wave of, of digitization, uh, you know, the learnings that you just talked about. And we can feel proud that we've put a foundation for digitization the cube. Thank you. Okay, keep it right there for more coverage from IBM think 2021 this is Dave Volonte for the Cube.

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Leicester Clinical Data Science Initiative


 

>>Hello. I'm Professor Toru Suzuki Cherif cardiovascular medicine on associate dean of the College of Life Sciences at the University of Leicester in the United Kingdom, where I'm also director of the Lester Life Sciences accelerator. I'm also honorary consultant cardiologist within our university hospitals. It's part of the national health system NHS Trust. Today, I'd like to talk to you about our Lester Clinical Data Science Initiative. Now brief background on Lester. It's university in hospitals. Lester is in the center of England. The national health system is divided depending on the countries. The United Kingdom, which is comprised of, uh, England, Scotland to the north, whales to the west and Northern Ireland is another part in a different island. But national health system of England is what will be predominantly be discussed. Today has a history of about 70 years now, owing to the fact that we're basically in the center of England. Although this is only about one hour north of London, we have a catchment of about 100 miles, which takes us from the eastern coast of England, bordering with Birmingham to the west north just south of Liverpool, Manchester and just south to the tip of London. We have one of the busiest national health system trust in the United Kingdom, with a catchment about 100 miles and one million patients a year. Our main hospital, the General Hospital, which is actually called the Royal Infirmary, which can has an accident and emergency, which means Emergency Department is that has one of the busiest emergency departments in the nation. I work at Glen Field Hospital, which is one of the main cardiovascular hospitals of the United Kingdom and Europe. Academically, the Medical School of the University of Leicester is ranked 20th in the world on Lee, behind Cambridge, Oxford Imperial College and University College London. For the UK, this is very research. Waited, uh, ranking is Therefore we are very research focused universities as well for the cardiovascular research groups, with it mainly within Glenn Field Hospital, we are ranked as the 29th Independent research institution in the world which places us. A Suffield waited within our group. As you can see those their top ranked this is regardless of cardiology, include institutes like the Broad Institute and Whitehead Institute. Mitt Welcome Trust Sanger, Howard Hughes Medical Institute, Kemble, Cold Spring Harbor and as a hospital we rank within ah in this field in a relatively competitive manner as well. Therefore, we're very research focused. Hospital is well now to give you the unique selling points of Leicester. We're we're the largest and busiest national health system trust in the United Kingdom, but we also have a very large and stable as well as ethnically diverse population. The population ranges often into three generations, which allows us to do a lot of cohort based studies which allows us for the primary and secondary care cohorts, lot of which are well characterized and focused on genomics. In the past. We also have a biomedical research center focusing on chronic diseases, which is funded by the National Institutes of Health Research, which funds clinical research the hospitals of United Kingdom on we also have a very rich regional life science cluster, including med techs and small and medium sized enterprises. Now for this, the bottom line is that I am the director of the letter site left Sciences accelerator, >>which is tasked with industrial engagement in the local national sectors but not excluding the international sectors as well. Broadly, we have academics and clinicians with interest in health care, which includes science and engineering as well as non clinical researchers. And prior to the cove it outbreak, the government announced the £450 million investment into our university hospitals, which I hope will be going forward now to give you a brief background on where the scientific strategy the United Kingdom lies. Three industrial strategy was brought out a za part of the process which involved exiting the European Union, and part of that was the life science sector deal. And among this, as you will see, there were four grand challenges that were put in place a I and data economy, future of mobility, clean growth and aging society and as a medical research institute. A lot of the focus that we have been transitioning with within my group are projects are focused on using data and analytics using artificial intelligence, but also understanding how chronic diseases evolved as part of the aging society, and therefore we will be able to address these grand challenges for the country. Additionally, the national health system also has its long term plans, which we align to. One of those is digitally enabled care and that this hope you're going mainstream over the next 10 years. And to do this, what is envision will be The clinicians will be able to access and interact with patient records and care plants wherever they are with ready access to decision support and artificial intelligence, and that this will enable predictive techniques, which include linking with clinical genomic as well as other data supports, such as image ing a new medical breakthroughs. There has been what's called the Topol Review that discusses the future of health care in the United Kingdom and preparing the health care workforce for the delivery of the digital future, which clearly discusses in the end that we would be using automated image interpretation. Is using artificial intelligence predictive analytics using artificial intelligence as mentioned in the long term plans. That is part of that. We will also be engaging natural language processing speech recognition. I'm reading the genome amusing. Genomic announced this as well. We are in what is called the Midland's. As I mentioned previously, the Midland's comprised the East Midlands, where we are as Lester, other places such as Nottingham. We're here. The West Midland involves Birmingham, and here is ah collective. We are the Midlands. Here we comprise what is called the Midlands engine on the Midland's engine focuses on transport, accelerating innovation, trading with the world as well as the ultra connected region. And therefore our work will also involve connectivity moving forward. And it's part of that. It's part of our health care plans. We hope to also enable total digital connectivity moving forward and that will allow us to embrace digital data as well as collectivity. These three key words will ah Linkous our health care systems for the future. Now, to give you a vision for the future of medicine vision that there will be a very complex data set that we will need to work on, which will involve genomics Phanom ICS image ing which will called, uh oh mix analysis. But this is just meaning that is, uh complex data sets that we need to work on. This will integrate with our clinical data Platforms are bioinformatics, and we'll also get real time information of physiology through interfaces and wearables. Important for this is that we have computing, uh, processes that will now allow this kind of complex data analysis in real time using artificial intelligence and machine learning based applications to allow visualization Analytics, which could be out, put it through various user interfaces to the clinician and others. One of the characteristics of the United Kingdom is that the NHS is that we embrace data and captured data from when most citizens have been born from the cradle toe when they die to the grave. And it's important that we were able to link this data up to understand the journey of that patient. Over time. When they come to hospital, which is secondary care data, we will get disease data when they go to their primary care general practitioner, we will be able to get early check up data is Paula's follow monitoring monitoring, but also social care data. If this could be linked, allow us to understand how aging and deterioration as well as frailty, uh, encompasses thes patients. And to do this, we have many, many numerous data sets available, including clinical letters, blood tests, more advanced tests, which is genetics and imaging, which we can possibly, um, integrate into a patient journey which will allow us to understand the digital journey of that patient. I have called this the digital twin patient cohort to do a digital simulation of patient health journeys using data integration and analytics. This is a technique that has often been used in industrial manufacturing to understand the maintenance and service points for hardware and instruments. But we would be using this to stratify predict diseases. This'll would also be monitored and refined, using wearables and other types of complex data analysis to allow for, in the end, preemptive intervention to allow paradigm shifting. How we undertake medicine at this time, which is more reactive rather than proactive as infrastructure we are presently working on putting together what's it called the Data Safe haven or trusted research environment? One which with in the clinical environment, the university hospitals and curated and data manner, which allows us to enable data mining off the databases or, I should say, the trusted research environment within the clinical environment. Hopefully, we will then be able to anonymous that to allow ah used by academics and possibly also, uh, partnering industry to do further data mining and tool development, which we could then further field test again using our real world data base of patients that will be continually, uh, updating in our system. In the cardiovascular group, we have what's called the bricks cohort, which means biomedical research. Informatics Center for Cardiovascular Science, which was done, started long time even before I joined, uh, in 2010 which has today almost captured about 10,000 patients arm or who come through to Glenn Field Hospital for various treatments or and even those who have not on. We asked for their consent to their blood for genetics, but also for blood tests, uh, genomics testing, but also image ing as well as other consent. Hable medical information s so far there about 10,000 patients and we've been trying to extract and curate their data accordingly. Again, a za reminder of what the strengths of Leicester are. We have one of the largest and busiest trust with the very large, uh, patient cohort Ah, focused dr at the university, which allows for chronic diseases such as heart disease. I just mentioned our efforts on heart disease, uh which are about 10,000 patients ongoing right now. But we would wish thio include further chronic diseases such as diabetes, respiratory diseases, renal disease and further to understand the multi modality between these diseases so that we can understand how they >>interact as well. Finally, I like to talk about the lesser life science accelerator as well. This is a new project that was funded by >>the U started this January for three years. I'm the director for this and all the groups within the College of Life Sciences that are involved with healthcare but also clinical work are involved. And through this we hope to support innovative industrial partnerships and collaborations in the region, a swells nationally and further on into internationally as well. I realized that today is a talked to um, or business and commercial oriented audience. And we would welcome interest from your companies and partners to come to Leicester toe work with us on, uh, clinical health care data and to drive our agenda forward for this so that we can enable innovative research but also product development in partnership with you moving forward. Thank you for your time.

Published Date : Sep 21 2020

SUMMARY :

We have one of the busiest national health system trust in the United Kingdom, with a catchment as part of the aging society, and therefore we will be able to address these grand challenges for Finally, I like to talk about the lesser the U started this January for three years.

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Harshul Asnani, Tech Mahindra | HPE Discover 2020


 

>> Narrator: From around the globe, it's theCUBE covering HPE Discover Virtual Experience, brought to you by HPE. >> Welcome to theCUBE's coverage of HPE's Discover 2020, the Virtual Experience. I'm Lisa Martin and I'm pleased to be joined by Harshul Asnani, the Global Head of the Technology Business at HPE partner, Tech Mahindra. Harshul, great to have you on the program. >> Glad to be here. Thanks for having me. >> So, tell me about Tech Mahindra. I see on the website abbreviated as Tech M, give our audience an overview of Tech Mahindra, what you guys do. >> Sure. So Tech Mahindra is digital transformation consulting and technology services company operating at the intersection of IT engineering networks and BPO services. We have about 125,000 people operating in our 90 countries with about 5.2 billion in revenue, and have about 1,000 customers across key strategic verticles our largest being communications, media, and entertainment. And then we have other strong word because like technology, manufacturing, HLS, BFSI, the retail, and energy, and utilities. So that's broadly what we do, being in existence for well over 30 years now. >> And tell me about your role as the Head of the Global Technology Business. What have you seen transpire and evolve over the last few years, and especially the last three months with COVID? >> Sure. No, absolutely. I think, you see, we have organized a company around six strategic business units. They are these customer facing business units and I lead the one that focuses on technology and the high tech industry, if you will. I'm based in the Bay Area. And in this business unit, a large part of our business is, in some sense, 360 degree relationship with our customers, where not only do we sell into our customers, we also sell with and sell through our customers and also buy from them. So in that sense, it's a little different model in which we operate as compared to, say, other verticals that we have like manufacturing or BFSI or healthcare, but the relationship is largely customer and a supplier relationship. We have a full blown 360 degree relationship. It's very unique from that standpoint. And things have, you know, in some sense, dramatically shifted in the last three years, rather three months where we are seeing that, you know, amount of digital transformation, which was to happen over the next two years, has kind of happened in the last two months. So this is kind of pivoting a lot of enterprises, and including the tech sector, into an era where we are saying, how do we reposition ourselves to bring in more COVID-related solutions, both from a commercial standpoint, as well as a humanitarian standpoint, to deal with this crisis. So that it does in terms of changes that are happening out there in the industry, as well as in Tech Mahindra, as we can't forget ready fore-global and post -lobal. >> If you look at some of the specific trends that you're seeing during the COVID crisis, in the high tech segment, what are they? >> So, a couple of things have, we've looked at very differently. Supply chain for example, which is very crucial to high tech, is undergoing, in some sense, a metamorphoses shift. It's undergoing a seismic shift in the way supply chains are kind of reconfiguring themselves. You're also seeing customer experience kind of dramatically changing. Another thing that is coming in very, very strongly from a change perspective, it's kind of a storm that is brewing out there is, is how do we enable people to work remotely? We at Tech Mahindra, ourselves, had to enable 80,000 people in India who work remotely in a matter of weeks. And it's by no means an easy task to do which in a country where working from home is not really a culture. And also where we work, out of secure customer premises, even in India, our secure offshore locations in India, and all those people have now moved to their homes, and work out with their living rooms and bedrooms. And that was a sizable shift in the way we had to deal with our engagements, and with our customers. And so far so good, knock on wood, We have not had any issues. >> So Harshul, pivoting so quickly, as Tech M did to get your 80,000 employees in India to be able to work from home connectivity, all the challenges associated with that, goes hand in hand with your business, being able to deliver an exceptional customer experience, customer experience being an issue that you say is a rising trend amongst your customers. Customer experience and work from home these days go hand in hand, right? >> Absolutely. No, I think we also surprised ourselves with the pace at which we could move these 80,000 people to work from home in a matter of days, as I was saying, and as without missing customers. Our task was unimaginable in the pre-COVID era. And we will also surprised ourselves at the pace at which we could turn around COVID-related solutions so quickly with the help of partners like HPE that are today helping us pivot ourselves from one kind of old age solutions to the new age solutions, to the new normal today. And yeah, of course, and at the same time, we are to ensure that we enable the customer experience, and doing this on that while we repurpose our people to work from home. It was a challenge, and frankly, we surprised ourselves the way we did. >> So Harshul, talk to me about what, in these COVID crisis times, HPE and Tech Mahindra are doing together to help your customers accelerate, maybe adoption of new technologies that they need to for their businesses to thrive. >> Yeah, sure. No, that's a great question, Lisa. Let me start by saying that HPE is a very strategic partnership for us, and we see it as a coming together of two market leaders to deliver a very differentiated playbook of solutions for our customers. There is a robust set of products and solutions and edge offerings, edge gateways, converged edge systems, and clear analytics, combined with HPE's great GreenLake offers, which is around flexible consumption-based services, which helps align our customers' IT spend to deliver pretty much everything as a service. We kind of have already robust partner in HPE. And when you combine this with a Tech Mahindra's industry domain and technology depth, and the systems integration wherewithal that we bring in, it makes form, I believe, a very potent combination to drive, serious value to our customers, right? And given the COVID situation, we have kind of defined our relationship along three broad vectors based on the mutual synergies and where we believe we can quickly drive value. Firstly, what the solution white spaces that we want to address together? Secondly, what are the geographies that you want to operate in and third is, what are the industry verticals that we believe we can quickly focus on? So from a solutioning standpoint, there are four broad trust areas that we want to sharply focus on. Firstly IoT. It's been a strong partnership with HP with IoT. And we would like to continue that followed. With HBE's edge offerings, and converged edge systems, we have kind of demonstrated the possibilities of IoT solutions across smart cities, factories of the future, of energy and utilities and of Costa Rico. And we have some good success stories we already have with HPE that would like to build on, we have won some for significant smart city projects in India, in four different cities of India. And we also, by the way, won the Systems Integrator Award for Edge and IoT from HPE last year, and also the SI Partner of the Year for HPE last year. So we would like to continue to build on that. We all see already have a COE on IoT set up in Bangalore. It's a very unique COE that we're built up where we have showcasing solutions around a smart city or IoT, and also brought in Aruba gear as well, but solutions that are smart campuses, so on and so forth. So, that's number one. Number two is data center transformation. As hybrid cloud kind of takes root through our customers are now looking at transforming their data centers as well. And particularly with HPE's GreenLake, it becomes a very strategic commercial tool for us to bring on demand paper, use models, elasticity, kind of the, as I was talking about, the flexible consumption services model, which is so unique today, as we help customers reduce their capex and get them to pay by the drink, if you will. Now that becomes very, very relevant in the COVID times. And last but not the least, our focus is also on network of the future. When I say that our partnership with HPE is really pivoted around 5G, as DNFE and private LTE solutions. For example, you know, HPE's private LTE network, which is essentially powered by HPE's EL300 and EL4000 converged edge systems. It's kind augmented by our industrial IoT expertise. And it includes a reintegrated, off the shelf, industrial IoT application from Tech Manhira. It's a kind of an end to end solution that uses the breakthrough innovation such as small sales EPC, and smart multi-access edge compute. So, we are staying sharply focused on these areas. And we started seeing the results, and given the goals in this scenario, we have evolved a bunch of use cases very quickly in multiple industry areas. And bought from a commercial library standpoint, and also importantly, on a humanitarian level, what we can do together. For example, in Italy, as the pandemic was raging. As many of you will know, a ship force can order into a hospital, probably 1,000 bed hospital, and HPE stepped in, and they brought in the Aruba gear to put up network together, the infrastructure and the connectivity to bring together, and take Manhira, which has a rapid response healthcare solution who help with remote patient diagnostics and monitoring. Kind of brought in that solution along with HPE, to bear in Italy as the pandemic was raging. So that's just an example of how we are partnering at multiple levels. You know, created a solution around workspace as a service, as an remote working becomes a new normal. >> Right. >> With HPE on that. So a bunch of other solutions as well, Lisa. >> Sounds like you guys have done a great job of, as you mentioned in the beginning of our time here, rapidly pivoting within Tech Mahindra, as you said, it actually kind of surprised ourselves to what you were doing with HPE to deploy rapidly in Italy, to I can only imagine helping customers accelerate projects like smart cities and smart factories where suddenly we need sensors on more things. Harshul, I thank you so much for spending time with us on theCUBE today. Exciting topics. We can't wait to see where this goes. >> Well, thank you so much, Lisa, for your time. It was great talking to you. >> Excellent. My pleasure. For Harshul, I'm Lisa Martin, and you're watching theCUBE's coverage of HPE Discover 2020. Thanks for watching. (gentle music)

Published Date : Jun 24 2020

SUMMARY :

brought to you by HPE. Harshul, great to have you on the program. Glad to be here. of Tech Mahindra, what you guys do. And then we have other strong word and evolve over the last and the high tech industry, if you will. shift in the way we had all the challenges associated with that, from home in a matter of of new technologies that they need and the connectivity to So a bunch of other to what you were doing with HPE to deploy Well, thank you so Martin, and you're watching

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Ben Tanner, IHS Markit & Mark Lohmeyer, VMware | AWS re:Invent 2019


 

(upbeat techno music) >> Narrator: Live from Las Vegas, it's theCUBE. Covering AWS re:Invent 2019. Brought to you buy Amazon Web Services and Intel, along with its equal system partners. >> Welcome back everyone. CUBE's live coverage here in Las Vegas for AWS, re:Invent 2019. I'm John Furrier and my cohost Dave Vellante. We're here extracting the signal from the noise with theCube covers for three days. Our next two guests, Mark Lohmeyer, Senior Vice President, General Manager, Cloud platform, business unit for VMWare. Ben Tanner, Director of Cloud Enable for IHS Market. Guys, thank you for coming on theCube. Good to see you again. >> Yeah, great to be here again. >> You got a customer here, customer at Momentum Store, but before we get into that I just want to get your quick take on the key note from Andy Jassy. Clearly, the VMWare relationship with AWS, really paying off well. >> Mark Lohmeyer: Right. >> Dave's going to dig into some customer spending data in the marketplace. Great momentum, I mean, looking back a few years when you guys launched this, I mean, come on. You got to be happy. (gentlemen laughing) >> Yeah, we're pleased. I mean, I think, as you said the partnership has never been stronger and I think the foundation of that is really the tremendous customer demand we're seeing for the service. And this initial idea that Pat and Andy had together of how do we create the best of both worlds here, right? The enterprise class capabilities of VMWare are combined with everything customers love about the AWS Cloud. I think that's really come to fruition and, you know, what's been great to sort of see over the last two years is, really the customer momentum and the use cases and the way they're able to take advantage of that service to really solve some really big challenges for their business, right? And for it to become a platform for them for innovation. So really pleased to see that momentum. >> John Furrier: Ben, talk about your use case. You obviously, the story here to reinvent is don't tire kick the Cloud, you got to kind of go all in as Chastity would say, but you've got to leverage the transformational aspects of the scale, but when you get in the reality, which you live, talk about what's real about the Cloud. >> Ben Tanner: We're an information company. Data is king to us so, you know, it's real hard for us to be part in on the Cloud. You know, we have a data gravity problem, so how do we get our workload to there without necessarily having to refactor them. How do we do it with a way that we can minimize the risks? So for me, you know, getting all in on the Cloud means getting the data to the Cloud and enabling the developers to work in a way that's going to deliver business value quicker to our customers. So, that's really where VMC kind of helps bridge that gap for us, I think. Originally, we were looking at it as like a short-term capacity first venue, but then we look under the covers. Actually, you know, we can go build a brace to VMC and really get to the Cloud quicker. >> John Furrier: VMC, VMWare Cloud? >> VMWare Cloud, sorry. >> I want to make sure I get it out there. >> I want to dive in on some of the spending data that we have access to from ETR, Enterprise Technology Research. And essentially, they do these these quarterly surveys. And a survey, the most recent one, there was 1,300 people who responded. 708 of U.S. customers, of which 150 said we are spending heavily on VMWare Cloud on AWS. So my first question is, to what do you attribute, sort of the momentum, maybe you can give us the update there. And then I want to follow up on the customer point of view. >> Mark Lohmeyer: Yeah, absolutely not. I'll sort of build on some of Ben's comments, because I think what he articulated is one of the killer use cases of VMWare Cloud on AWS that I think is driving that momentum, right, which is we think it's one of the best uses in the marketplace and customers have told us this, to enable them to migrate and modernize, right? So let's talk about the migrate piece first, right? I mean, you have customers that have these tremendous enterprise-class applications, running on vSphere in their data centers. They're built on top of that platform. They depend upon it for performance availability, everything else. With VMWare Cloud in AWS, we can migrate those applications with zero downtime, no refactoring, no additional costs, in a matter of weeks or months, as opposed to if you had to refactor everything, could take years and millions of dollars, right? So that Cloud migration use case I would say is the killer for us and that's, you know, exactly what Ben was referring to. >> John Furrier: We've got a special report on siliconangle.com called The Great Migration and it's about Cloud. Talk about this particular issue because this is like top of mind of everybody. How do you do it right if you're a VMWare customer, what do you pay attention to? What are some of the things that you learned and what are the things to watch out for? >> Ben Tanner: That's a great question. I think ultimately you have to listen to your customers. So for me, that sort of element community and then within IHS Market and then ultimately, their customers. So we cover like three broad sectors. Oil and gas, the energy division, we have transportation division and then we have our financial services division. So each one of those division's got a different risk appetite. So depending on that appetite, we'll very much govern how we take the approach of moving to the Cloud. We've done the classic lift and shift using tools like VMWare's HCX. We actually, as a kick the tires, we moved a thousand workloads in six weeks into VMC, which was kind of exciting. >> Mark Lohmeyer: Yeah, pretty impressive. >> We enjoyed that. And then in other areas we're looking at, well we don't want to take all that tentacle debt that lives in our data center with us, so can we do what we call a lift and fix approach, where we'll leverage sort of private Cloud ultimation tool and build over VMC to rapidly spin up new workloads there but without changing our operating model. And then that's one of the big things I call out about VMC, it allows you to get into that public Cloud space without having to drastically change how IT operates. And then you can start to shift to more of a public Cloud focus. So there's really that lift and shift, lift and fix, and then where we're developing new capabilities, or where there is definite business value, and that's the key thing, refactor of a Cloud native. So it's a spectrum. >> So you ultimately want to change your operating model- >> Ben Tanner: Absolutely. >> Just not today. >> Ben Tanner: Well no, I don't want to do it in a big bang. You know, that's very disruptive while we're doing that we're, you know, it takes our focus off away from delivering business value. So we're trying to find a way to do it in a more incremental manner. VMC's, VMWare Cloud Native is one of the things that's going to help us do that. >> John Furrier: Are you guys looking at Amazon's other services because you now, in AWS- >> Ben Tanner: Well we're heavy Amazon customers as it stands so we have a lot of Cloud Native Apps going out there. It was really interesting today, seeing where they're going with the HPC workloads, particularly where we're starting to look at ML and AI. We have a data late program that's at an AWS. So for our new developments, we're definitely embracing Cloud Native, but very much in the sort of hybrid Cloud methodology with the MC. >> John Furrier: Well Ben, I want to get your take on a meme that we've been kicking around all week around Cloud Native. The T, if we take the T out, which stands for trust, it's Cloud Naive. (laughter) So a lot of customers, they're trying, I think they're doing Cloud, they've got to factor into all these operational disruptions. >> Ben Tanner: Yep. >> You have staff issues, you have cost and inefficiencies that kick in. Disruption. Development choices. So where's the naivety, where's the native, savvy, where should people start thinking about when they start moving in the Cloud? >> Ben Tanner: It's a maturity conversation ultimately. I think if we look at, certainly within IHS Market, we've very much grown by acquisition. We have different sort of cultures within the firm. We have 650, 700 products, 700 different ways of doing things sometimes and they've all gone to the public Cloud at different rates and in different ways. So for us, it was assuming that we could do that in a manageable, controlled-cost, safely-governed way. And really understanding that, you know, you can't go out there as individual Dev teams and expect it all to be perfect. We need to start building almost a collabed community within the company and then starting to layer in governance. But again, that's if you say take the T out, trust. We within IT, we have to build up trust with our products teams because I think why they go to the Cloud is sometimes because IT hasn't been able to deliver on it. You know, it's customer's expectations. >> John Furrier: You can't move fast enough. >> Yeah, exactly. Yeah. And you know, we're never going to be able to compete with the likes of Amazon or VMWare in security and functionality and scalability. Why would we try to compete? Let's embrace that. Extend, enable it, and really try to give our customers a consistent, delightful experience. >> So Ben, where are you placing your bets? Obviously Cloud, Hybrid, those are two things. Any other places where you're really trying to focus? >> Ben Tanner: So I think that's interesting. Again, my job is to make life easy for my developers. So what do they need? And this is something that we're going through, again, internal transformation, starting to run IT more like a product management organization and actively listening and soliciting feedback and really delivering what they need. You know, we're getting a lot of talk around containers, what are our plays going to be in that space. Some of the development teams are on that. Some of them want to go and embrace the new stuff like Fargate and EKS and that's great as well, but ultimately, I want to get out of tickets and weight states and get out of the way of the developers. >> John Furrier: I want to ask you a question around developers, cause one of the trends we're seeing and we're kind of picking out of the announcements is when you look at the DevOps movement that started roughly around 2007-2008, '09 timeframe, that early wave of pioneers created infrastructure as code. >> Ben Tanner: Yeah. >> That essentially became, "I don't want to configure the software. Operating models like VMWare, make it easy." Things are just running under the covers. Now with the data modeling you're seeing, if you've got large scale infrastructure, you're seeing now all these data toolings. So there's almost a data as code kind of theme going on here where developers just want to access the data, they don't to have to get into the wrangling. >> Ben Tanner: I think that's where we're sort of seeing things like data late coming to the forefront. You know, again, IHS Market Information Company. How do we pool all that information together in a way that, you know, creates new business value, creates new ideas. You know, broad ease of access for our developers and our customers, but at the same time, how do we protect things like data sovereignty. If we've got PII data out there, you know, we have to think about that. Whether they're alter motive customers. You know, you've got different state legislation so again, it's how do we as the IT and sort of the develop community facilitate broad safe access to data. Data is a service. Yeah. >> John Furrier: Yeah. 100%. >> Absolutely. >> So Mark, as customers move to the Cloud and they want to change their operating model, what role is VMWare playing in terms of facilitating that? >> Mark Lohmeyer: Yeah, you know, I think essentially you said you wanted to make life as easy as possible for the developers, right? And I think we want to make life as easy as possible for Ben and IT so he can make it easy for developers. And I think we know one of the ways that we love to do that is, and the way I think about is, we want to provide him and customers like him the broadest, most powerful tool kit that they can choose from, right, as they're enabling their developers. If you think about VMWare Cloud and AWS, it can actually enable that, right? Because you have access to all of the VMWare tools and capabilities, not just your existing workloads, but also for modernized applications with things like Kubernetes and some of the capabilities we're bringing to bear there. So we provide all of those services in the VMWare environment, but then we also allow their IT teams and their development teams to also have access to all the Native AWS services and some of the data tools that they might want to leverage from AWS- >> So is it- >> All in a single environment. >> So you've got core VMWare, now you have pivotal- >> Mark Lohmeyer: That's right. >> For the developer angle and you've got all the security acquisitions you've made, not the least which is carbon black so that's the package that you're delivering to your customers. >> Mark Lohmeyer: Absolutely. Right. And we want to do all of that, obviously, as a service on top of AWS, right, bringing that same sort of simplicity of operations for all of those capabilities. >> John Furrier: Mark, talk about what's coming next for you guys at VMWare and the Cloud platform. Obviously, we saw that Outpost, Native Outpost, which is Amazon shipping, available now. >> Mark Lohmeyer: Yeah. >> 2020 we're going to see VMWare on AWS, VMWare Cloud and AWS roughly shipping behind it. So that's looking like good news too. Architectural shifts are happening, can you share any insight into what's next for you and your team? >> Mark Lohmeyer: Yeah, I mean, it's a really exciting time. I think, look at this point, I think the customer's have spoken, its a hybrid Cloud world, right? They want to have the flexibility to run apps across their own data centers, across public Clouds, across edge environments. It's a hybrid Cloud world. >> John Furrier: AWS agrees. >> Yeah, I mean, even AWS agrees. You know, as VMWare as a company, we're looking to really enable the most seamless, most consistent hybrid Cloud experience. Obviously, we're the standard in most enterprise customer's data centers today. With VMWare Cloud and AWS, we're bringing that capability to AWS. And then we're really excited, of course, about VMWare Cloud and AWS Outpost because we can now bring that same Cloud delivered model back, you know, on-prem and into edge environments, right? And so we think that full set of services, right, what you have in your data center today, what you can do on AWS with VMC and now back on-prem, it opens up a lot of possibilities for customers like IHS. >> John Furrier: And Chastity kind of hinted at it, well he talked specifically about networking- >> Mark Lohmeyer: Right. >> In context of 5G latency, different use cases around latency. So networking is going to be a big thing. >> Mark Lohmeyer: I mean networking, if you think about a hybrid Cloud world, right? I mean, networking is kind of at the heart of it, right? And if you look at technologies like NSX, right, that gives you a consistent software networking layer that can work across any hardware on-prem. Obviously, it's the heart of VMWare Cloud and AWS, also in Outpost, it's a really important construct that fundamentally enables things like the seamless migration of workloads between these different environments. >> John Furrier: On Open Source as well. Guys, thanks for coming on. Final word, your thoughts on the keynote, the presence here at AWS. What's your takeaway from the day one. >> Ben Tanner: I think for me for day one, it's really exciting to see the development in things like the HPCP's. How that's going to enable us as a customer to do more with things like AI and ML. I think, for me, Outpost is really fascinating. We were talking about this earlier, where we've got regulatory requirements, performance requirements. We can still deliver that consistent experience in the Cloud, in the data center. So those for me are going to be, potentially, really transformative. >> John Furrier: And this really highlights what we've been debating. I challenged Gelsinger, Pat Gelsinger, CEO of VMWare in 2013 about hybrid being a halfway house to the public Cloud. He's like, "What are you talking about? It is the model." Pat if you're watching, you were right, I was wrong. I admit it. (laughter) But hybrid Cloud is certainly a visibility, but the Cloud as an operating model and what Chastity's saying and what Microsoft and other's are saying is, "Hey, the Cloud is the operating model, not the old way." So center of gravity is Cloud, but the on-premise for these specific things like governance, compliance, use cases. This is the new normal. This is very clear, no one debates this. >> John Furrier: Congratulations. Congratulations on your success, so say hello to Ragu and the team. >> Will do. >> John Furrier: Thanks for coming on. VMWare and custom momentum. I'm John Furrier with Dave Vellante. AWS re:Invent. Be back with more coverage after the short break. (upbeat techno music)

Published Date : Dec 3 2019

SUMMARY :

Brought to you buy Amazon Web Services and Intel, Good to see you again. but before we get into that I just want to get your quick You got to be happy. So really pleased to see that momentum. You obviously, the story here to reinvent is Data is king to us so, you know, it's real hard for us So my first question is, to what do you attribute, sort of So let's talk about the migrate piece first, right? What are some of the things that you learned I think ultimately you have to listen to your customers. And then you can start to shift to more of a VMC's, VMWare Cloud Native is one of the things that's So for our new developments, we're definitely embracing John Furrier: Well Ben, I want to get your take You have staff issues, you have cost And really understanding that, you know, And you know, we're never going to be able to compete So Ben, where are you placing your bets? Some of the development teams are on that. John Furrier: I want to ask you a question around the software. and our customers, but at the same time, how do we protect that is, and the way I think about is, we want to provide carbon black so that's the package that you're And we want to do all of that, obviously, as a service for you guys at VMWare and the Cloud platform. any insight into what's next for you and your team? Mark Lohmeyer: Yeah, I mean, it's a really exciting time. what you have in your data center today, So networking is going to be a big thing. I mean, networking is kind of at the heart of it, right? the presence here at AWS. So those for me are going to be, So center of gravity is Cloud, but the on-premise so say hello to Ragu and the team. John Furrier: Thanks for coming on.

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Asa Kalavade, Amazon Web Services | AWS Storage Day 2019


 

(upbeat music) >> Hi, everybody, we're back. This is Dave Vellante with theCUBE. We're here talking storage at Amazon in Boston. Asa Kalavade's here, she's the general manager for Hybrid and Data Transfer services. >> Let me give you a perspective of how these services come together. We have DataSync, Storage Gateway, and Transfer. As a set of Hybrid and Data Transfer services. The problem that we're trying to address for customers is how to connect their on premises infrastructure to the cloud. And we have customers at different stages of their journey to the cloud. Some are just starting out to use the cloud, some are migrating, and others have migrated, but they still need access to the cloud from on-prem. So the broad charter for these services is to enable customers to use AWS Storage from on-premises. So for example, DataStorage Gateway today is used by customers to get unlimited access to cloud storage from on-premises. And they can do that with low latency, so they can run their on-prem workloads, but still leverage storage in the cloud. In addition to that, we have DataSync, which we launched at re:Invent last year, in 2018. And DataSync essentially is designed to help customers move a lot of their on-premises storage to the cloud, and back and forth for workloads that involve replication, migration, or ongoing data transfers. So together, Gateway and DataSync help solve the access and transfer problem for customers. >> Let's double down on the benefits. You started the segment just sort of describing the problem that you're solving, connecting on-prem to cloud, sort of helping create these hybrid environments. So that's really the other benefit for customers, really simplifying that sort of hybrid approach, giving them high performance confidence that it actually worked. >> Maybe talk a little bit more about that. >> So with DataSync, we see two broad use cases. There is a class of customers that have adopted DataSync for migration. So we have customers like Autodesk who've migrated hundreds of terabytes from their on-premises storage to AWS. And that has allowed them to shut down their data center, or retire their existing storage, because they're on their journey to the cloud. The other class of use cases is customers that have ongoing data that they need to move to the cloud for a workload. So it could be data from video cameras, or gene sequencers that they need to move to a data pipeline in the cloud, and they can do further processing there. And in some cases, bring the results back. So that's the second continuous data transfer use case, that DataSync allows customers to address. >> You're also talking today, about Storage Gateway high availability version of Storage Gateway. What's behind that? >> Storage Gateway today is used by customers to get access to data in the cloud, from on-premises. So if we continue this migration story that I mentioned with DataSync, now you have a customer that has moved a large amount of data to the cloud. They can now access that same data from on-premises for latency reasons, or if they need to distribute data across organizations and so on. So that's where the Gateway comes into play. Today we have 10's of thousands of customers that are using Gateway to do their back-ups, do archiving, or in some cases, use it as a target to replace their on-premises storage, with cloud backed storage. So a lot of these customers are running business critical applications today. But then some of our customers have told us they want to do additional workloads that are uninterruptible. So they can not tolerate downtime. So with that requirement in mind, we are launching this new capability around high availability. And we're quite excited, because that's solving, yet allowing us to do even more workloads on the Gateway. This announcement will allow customers to have a highly available Gateway, in a VMware environment. With that, their workloads can continue running, even if one of the Gateways goes down, if they have a hardware failure, a networking event, or software error such as the file shares becoming unavailable. The Gateway automatically restarts, so the workloads remain uninterrupted. >> So talk a little bit more about how it works, just in terms of anything customers have to do, any prerequisites they have. How does it all fit? >> Customers can essentially use this in their VMware H.A. environment today. So they would deploy their Gateway much like they do today. They can download the Gateway from the AWS console. If they have an existing Gateway, the software gets updated so they can take advantage of the high availability feature as well. The Gateway integrates into the VMware H.A. environment. It builds up a number of health checks, so we keep monitoring for the application up-time, network up-time, and so on. And if there is an event, the health check gets communicated back to VMware, and the Gateway gets restarted within, in most typical cases, under 60 seconds. >> So customers that are VMware customers, can take advantage of this, and to them, it's very non disruptive it sounds like. That's one of the benefits. But maybe talk about some of the other benefits. >> We saw a large number of our on-premises customers, especially in the enterprise environments, use VMware today. And they're using VMware HA for a number of their other applications. So we wanted to plug into that environment so the Gateway is as well highly available. So all their applications just work in that same framework. And then along with high availability, we're also introducing two additional capabilities. One is real time reports and visibility into the Gateway's resource consumption. So customers can now see embedded cloud watch graphs on how is their storage being consumed, what's their cache utilization, what's the network utilization. And then the administrators can use that to, in fairly real time, adapt the resources that they've allocated to the Gateway. So with that, as their workloads change, they can continue to adapt their Gateway resources, so they're getting the maximum performance out of the Gateway. >> So if they see a performance problem, and it's a high priority, they can put more resources on it-- >> They can attach more storage to it, or move it to a higher resourced VM, and they can continue to get the performance they need. Previously they could still do that, but they had to have manual checks. Now this is all automated, we can get this in a single pane of control. And they can use the AWS console today, like they do for their in cloud workloads. They can use that to look at performance of their on-premises Gateway's as well. So it's one pane of control. They can get CloudWatch health reports on their infrastructure on-prem. >> And if course it's cloud, so I can assume this is a service, I pay for it when I used it, I don't have to install any infrastructure, right? >> So the Gateways, again, consumption based, much like all AWS services. You download the Gateway, it doesn't cost you anything. And we charge one cent per gigabyte of data transfer through the Gateway, and it's capped at $125 a month. And you just pay for whatever storage is consumed by the Gateway. >> When you talk to senior exec's like Andy Jassy, always says "We focus on the customers." And sometimes people roll their eyes, but it's true. This is a hybrid world. Years ago, you didn't really hear much talk about hybrid. You talked to your customers and say, "Hey, we want to connect our on-prem to the public cloud." You're bringing services to do that. Asa, thanks so much for coming to theCUBE. Appreciate it. >> Thank you, thanks for your time. >> You're welcome. And thank you for watching everybody. This is Dave Vellante with theCUBE. We'll be back right after this short break. (upbeat music)

Published Date : Nov 20 2019

SUMMARY :

Asa Kalavade's here, she's the general manager for but they still need access to the cloud from on-prem. So that's really the other benefit for customers, or gene sequencers that they need to move to You're also talking today, about Storage Gateway for latency reasons, or if they need to distribute just in terms of anything customers have to do, So they would deploy their Gateway So customers that are VMware customers, they can continue to adapt their Gateway resources, and they can continue to get the performance they need. So the Gateways, again, consumption based, You talked to your customers and say, This is Dave Vellante with theCUBE.

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Varun Chhabra, Dell EMC & Muneyb Minhazuddin, VMware | VMworld 2019


 

>> live from San Francisco celebrating 10 years of high tech coverage. It's the Cube covering Veum World 2019 brought to you by IBM Wear and its ecosystem partners. >> Welcome back to San Francisco. We continue our coverage here. Live on the Cube. 10th year John of covering Veum World This is 29 teens version John for John Wall's Got to have inside the Moscone Center. We're joined now by Varun Chabrol It was the vice president of marketing at Delhi M. C. Good to see you today. >> Thanks for having me. >> How's your week been? So far? >> It's been amazing. How can you don't get excited? All the innovation we're seeing this week >> we'll hear about some big announcements. Do you guys have made? And Moon Young Man Azzedine, who is the vice president of product marketing that for cloud security and works based solutions at Veum wear when you're good to see you. >> Good to see you again. You, By >> the way, you might be the busiest guy here. Yesterday, when you came into the set, you were coming in. Just spoken to 1300 people in a standing room only session You coming out? 500 folks, How many sessions have you done? The seven. So >> you don't count the the one on one with the analyst. And, uh, you know, the customers and partners and press. And tomorrow actually host ah 140 press media analyst on campus in Palo Alto from Asia Pacific because they float all the way from Asia >> plus 140. Yeah, it's a piece of cake. >> Yeah, hose them from 10 to 4. So, I mean, >> you're always smiling >> knowing that this is a pretty wide audience to whom you've been speaking. But just generally, what are you if there's a common thread at all about the kinds of questions that people are coming to you with, or or the concerns or maybe just the things they want to talk about being inspired. But what they're hearing here at the show, >> Okay. Now, according to two aspects of it, one obviously from analysts themselves, you know, they are actually have been very complimentary about the way we've taken our approach. I'm not sure if you could have paid attention. In the last couple of years, we've been talking especially the cloud side, the narrative, to be very much about use cases, solving problems. You know the key? No, we talked about hate my grade modernize. It wasn't about Hey, I've got the next big product here with all these features and capabilities. You do this and that. So we're gonna shifted out narrative. And it was very, you know, the the analyst across the boat. You know, we've been seeing an appreciative of the fact that you actually changing a narrative to be re compelling and we're gonna reflected. And we have some things here like Cloud City, where it's not a standard demo boot. It's a it's ah, Customers walk in and they touch and feel and see which we did it, Adele technology will, too. It's like, What's your business? Probably going through these applications. I'm sitting. I don't know if I should be modernizing them or should be migrating into Amazon. A ridge or so. So you know that narrative the analysts are appreciative off, and that reflects into the customer conversations I've been having in the briefings, like one on one with customers. They're really kind of lost us. D'oh! Hey, I've I'm working in this environment. There's a lot of pressure for me. Thio modernize my applications or go adopt my cloud. First strategy is where do I start? Where do I go? It's like, you know, there's a big pressure, so they just want clarity. I think in the end, everything we're gonna we're doing in our study that comes out obviously the buzzword for this weird world. It stanza, right? And, you know, >> we've won the product announcements was >> actually Brandon can Oh, yeah. Branding announcement, to be honest is yeah, because we're trying to bring together, as you know, in Tansy has landed in Bill Run Manage billed as in you know how our intent to acquire Pivotal Already acquired Big Tommy. How all our different acquisitions with different brand names are coming together to establish our bills portfolio again. The sphere. Everybody knows the sphere Project Pacific P ks. All of those create a good run time, environment and manageability like Adi manage with assets from ve Franta gain morbid Nami and you know it. So this multiple brands that are coming into this package off Iran. So we had a creative tan Xue too, you know, put forward statement together that yes is going to be 78 different brands coming into this, but going forward to stand. >> So so that's a great strategy on De Liam Seaside on Del Technology. Michael Dell was in here and I asked him. I said he could have been number one in everything you could. Let's talk about I'm number one in servers again. You kind of get on HP, little baby. But those air peace parts now. So we've got the cloud game. It's bringing despair it at parts together kind and making it coherent from a positioning standpoint and understandable and deployable. So you guys are going down there. That's your cloud strategy. Take a minute to explain that. >> Yeah, absolutely, John. So So what? What we've been doing. We announced this at Del Technologies will this year. But, you know, in the cloud infrastructure space, we're working very closely with the anywhere too tightly integrate our hardware solutions with their their cloud software. And we think that by combining these two in a tightly integrated joined engineer, jointly engineered solutions coupled with the service, is that you know, both of'em were and l e m c bring the customers we think we have. We're giving customers are very consistent experience both with their own premises, infrastructure with public cloud as well as with the edge cloud. And that's really what we're trying to do. That's what we've been building upon and uniting the announcements this week. You know, just just hopefully show customers that the sky's the limit, whether it's not just your infrastructure management. Also app development. Managing your APS both traditional and and cloud native. It's all here for And >> what's the big takeaway free from your standpoint that you'd like people to know about what's going on? Adele the emcee for the VM. Where relation. What's the big top item? >> Yeah, there's there's there's just so much good Doctor Wait forever drank the town about. If someone rises >> way, only have two hours >> time work. The most important thing that people should should know about it, >> you know, both deli M. C and V. M. R. I think, are very, very customer driven companies that we respond to customer feedback and we try to respond to them very fast. That's been true to our respective lifetimes and what we've done in the so that I think there's two broad areas of collaboration. One is in the cloud space, which is all about, you know, making sure that the the innovation that GM is bringing the market, we're providing that in a toy tightly integrated infrastructure solution. Right. So we announced from a deli in seaside support for Vienna, where p ks being deployed automatically on Vieques trail using VCF return. Our customers can you know, a lot of teams were telling us we have our developers and turning developers banging slash knocking on the door, saying we need to build a cloud. Native applications. You need to give us an environment that we can use. And you know, if if all righty, if these IittIe teams don't turn around and give them something relatively quickly Well, guess what? The developers will go somewhere else, right? Yeah, exactly. So And if you look at the kubernetes environment today, if you really look look at what the work that's required to set up kubernetes and ready infrastructure. So a lot of scripting a lot of manual, you know, work command line interface is testing stuff. And what what? V m r p k s does. And you know what times you will do as well is really makes it easy when we've taken that with the magic of the American Foundation sitting on top of the exhale to make it super easy for our customers to be able to deploy kubernetes ready infrastructure and then have it be ready for scale, right? And then the important thing here also is this is the same infrastructure of the expelling bcf that our customers are using for traditional applications as well, right? Trying to reduce that complexity. Give them the one platform. So this cloud, you know, we had we were doing the same integration on just with R A C I platform, but also with our best to breach storage or we're not working with the C f. And then we're also making investments on data protection like it's so important to be able to manage your data in this multi cloud world. We have applications sitting everywhere, data. We all know that it is a crown jewel. So >> it's really a king validating from the Vienna a point of view. How that works right is is about applications is about the infrastructure, and it's about the operation and it really kind of together as we talk about Han Xue p. K s is giving our customers that Chuy's off. You pick Cuban eighties, you know, environments, application choice. >> Um, >> it took us. Actually, we didn't We didn't arrive it in that order. Wait. Did it. In the outer off Infrastructure Plot Foundation is a critical piece of the joint engineering. But being aware and the Della Bella Technologies is really from aviary perspective. It took Locke Foundation, and that's the stack that runs in every public cloud. So, you know AWS as your G C P 4000 plus, you know, cloud provider partners. But Flat Foundation is a platform that was validated on. They'll take hardware and you know, that's the package. But now, as you see, we're lighting that it's same infrastructure up for traditional and culminated applications. >> I think the app sides important to point out, because if you could ve m wears heritage, you look at Dale's heritage. You had abs that ran on PCs absent, ran on servers, client server. And if you look at the fertilization that wasn't under the covers, apt an innovation that didn't require code changes. So that's the DNA that you guys have. Now, when you think about like cloud to point out which we've been riffing on that concept that's basically enterprise cloud mean donut. Hybrid cloud applications are gonna drive. The value on our premises is that they're going to be customer requirements that traditionally wouldn't have fit in the product. Marketing, management, featureless customs. Gonna define what they want. They'll build it, and then they'll dictate to the infrastructure to make it run. What? We can't do that yet. It'll be, Yes, we cannot be enabled to be dynamics. This is a a new cloud. 2.0, feature. This changes the complete game on suppliers >> completely agree. You know to your point, because, you know, you bring it thio back toward civilization. We've been going higher up the stack on So Day zero virtualization infrastructure will virtual eyes. So the line off abstraction has just been climbing from hardware retort realization next to like, you know, Pat platform of the service, and you kind of were working up our way down infrastructure. Now that base infrastructure platform looks like plants. Right? >> And there were times out a little bit over here. On the upside, you meet in the middle of >> it in the middle >> that is Hello, >> absolutely so ap and at middle wears shrinking down this way. Infrastructures. You know that the cloud incriminating stride in the middle to say, Well, that's a bit of, you know, infrastructure is a Kodak and pull. He's a bit of a AP AP eyes I can can I draw from And that's kind of nice future middleware. But our dad, I >> mean, I think applications air in charge, right? I mean, that's not sure That's the dynamic. That's the way it should be. But it never was that way before is basically the infrastructure was your gating factor. The network exact cloud two points Network security data. Yes, Dev Ops. A true Dev Ops Devane, Ops, Infrastructures Code. >> The only point I wanted to add is the reason the emphasis on abscess change acts in the past. Used to be a business support system after today is business. >> Yeah, I mean, it's >> really or you're you're gonna live or die based on the digital services you provide your customers. The other thing I was going to say about cloud 2.0, is that it's also becoming increasingly clear when we Dr customers that, um, customers are realizing Cloud is not a place right. There was this kind of cloud. One point it was okay. Big honking data centers, hyper skaters will be found now is that customers have gone through that process of and there's a lot more maturity in terms of understanding. What is good, better running on premises. What is what's better running in public Cloud? There's a place for both of them and that, um, and the cloud is actually the automation, the service delivery. It's Maurin operation and a way of being almost than a place. >> And what is it? Well, what does it do for you all? Then, in terms of challenge, especially at your teams, because you talk about all this customization, you're allowing the application to almost drive. You know, you're changing places in terms of who's the power of the relationship? Yes. Oh, me, yeah, How what? What does that do for you? Oh, in terms of how you approach that, how you change of mindset and how you change what you deliver? >> I think John, it's the way I think about it is that both daily emcee in Vienna, or any technology provider that's worth their salt is in the business of building platforms. Right? And platforms are essentially extensible. They're really they really provide a foundation that other people can innovate on top of it. And that's how I think you handled the customers issue. If one thing I think we can all agree on is that I t has always taught us there's no one size fits. All right? Right. So I think providing choice along every single dimension is super important for our >> customers. Yeah, I think that platform thing is a huge point. And I was gonna ask that question before John got jumped in because one of the things that you just brought up was platform is you guys have to build an enabling platform. One as suppliers. Okay, The successful cloud to point out cos are ones that are innovating in weird areas. Monitoring, for instance, they who will have thought that monitoring now observe ability would be such a massive, lucrative sector four. I pose M and A Why? Because it's data. It's instrumentation. This is operating system kind of thinking here is like network. So thinking like a platform on the supplier size one, the customers got to start thinking like a platform because their stakeholders air their internal developers or a P I shipping to suppliers. This is new for enterprises. This is news requires full hybrid capability. This requires date at the center of the value proposition. >> That's again the biggest value is business and I tr coming together on the area of applications and data. Yeah, that's starting up giving because the successful businesses are the ones who leveraged. Those guys have failed in the future, or the ones who don't pay attention to how critical applications are to the business logic and how critical data is to be able to mine and get the behavioral analytics to get ahead. And >> now the challenge in all this. But I'm learning and covering some of the public sector activity from the C I. A contract Jedi with Amazon to we had Raytheon Her here earlier is another customer example with another client is that procurement? And how they do business is not just a technical thing. There's like all this old legacy, things like, How do you procure technology, who you hire her and we hire developers? We build our own stack, so there's a lot of things going on. >> Yes, and you know, it's really interesting on the even on the procurement front, how our customers experience with Cloud has changed expectations, right, And that's really what we're doing with the McLaren DMC is what customers told us is, Hey, I love the agility of the cloud portal based access. Easy procurement. I love just being able to click a button and not have to navigate all this complexity. I need that for my own premises infrastructure. Imagine FRA structure. And that's, you know, in an example, while all of these dynamics are really all converging, >> well, if you can create abstraction, layer on a level of complexity and make things easy, simple and affordable, that's good business. Model >> one of our customers without taking the name right. The massive retailer you know they're spinning up, um, the retail outlets like crazy. They measure success in This was one truck roll, so they wanna have the entire infrastructure come into stand up one of the retail outlets in one truck roll. When everything comes in one button push that everything gets in a provision and up together. >> So that means I gotta have full software instrumentation automation Got intelligence. This is kind of where cloud 2.0, will lead us all >> likely. And that's expectation now that they go so fast and deploying this one Truck roll Hardware's there. Switch it on from the cloud it stood up and they're in operation 24 hours. >> Well, guys, we're going to get you on our power panels in our Palace of studio on this topic cloudy. But it's gonna be very aggressive and controversial topic because it's going to challenge the status quo. And that's really what this we're talking about >> that's in our DNA. >> And the good news is that that's more time with John. >> So as we before, we say so long, we've talked about clients. We talked about the folks you bet here. We talked about the presentation on this thing and what they're all getting out of it. What are you getting out of this? I mean, what are your takeaways? As you had back to your respective work orders, you get first. Okay? >> I think for me the biggest takeaway is just how incredibly vibrant via more user communities. I mean, it is unlike anything else I've seen before and now with the things like Project Pacific. I just feel like it's It's an opportunity for this community to be able to take the skills they have right now and actually go into this brave new world of containers with so much help forces having to do this all by yourself. Which means it's gonna be, you know, if you think about how largest community is, think about how much innovation this will spore in the container space and because of that in the application space and then because of that in business is I mean, this is a It just feels like a tipping point for me >> to me. Sure, I got high fives from every tech geek, you know, when we came out, you know, I also on our technical advisory boats for the company that these are the hot core geeks who were followed and you know us to the, you know, these were the fans and they were like, you know, they always kind of like if you walk out of them and you talk to them and they, uh how did it work? Because they my bar, you have a very high bar. They cut through all your marketing messaging. They go right to the hay. Is there meet in this And the high fives? I got the hajj. I got out. This is like, guys, you're nailing it. That's enough to tell me that a This is, like, 10 years ago. Yeah, that body. It's like you're so busy. I'm still smiling because the energy is I >> can't give you a hug. Give me a high five. Right. Good work, gentlemen. Thanks for the time. Always, he's still smiling to >> get you to a step. >> Good deal. Thanks for being with us. Thank you. Live on the Cube. You're watching our coverage in world 2019. Where? San Francisco. Back with more. Right after this.

Published Date : Aug 29 2019

SUMMARY :

brought to you by IBM Wear and its ecosystem partners. M. C. Good to see you today. How can you don't get excited? Do you guys have made? Good to see you again. the way, you might be the busiest guy here. you know, the customers and partners and press. Yeah, hose them from 10 to 4. that people are coming to you with, or or the concerns or maybe just the things they want to talk about being And it was very, you know, the the analyst to bring together, as you know, in Tansy has landed in Bill Run Manage So you guys are going down there. the service, is that you know, both of'em were and l e m c bring the customers we think we have. Adele the emcee for the VM. Yeah, there's there's there's just so much good Doctor Wait forever drank the town about. The most important thing that people should should know about it, So a lot of scripting a lot of manual, you know, work command you know, environments, application choice. They'll take hardware and you know, So that's the DNA that you guys have. realization next to like, you know, Pat platform of the service, and you kind of were working On the upside, you meet in the middle of You know that the cloud incriminating stride in the middle to say, Well, that's a bit of, I mean, that's not sure That's the dynamic. Used to be a business support system after today is business. the service delivery. Oh, in terms of how you approach that, how you change of mindset and how you change And that's how I think you handled the customers issue. because one of the things that you just brought up was platform is you guys have to build an enabling platform. and how critical data is to be able to mine and get the behavioral analytics to get ahead. There's like all this old legacy, things like, How do you procure technology, Yes, and you know, it's really interesting on the even on the procurement front, how our customers well, if you can create abstraction, layer on a level of complexity and make things easy, The massive retailer you know they're spinning This is kind of where cloud 2.0, will lead us all Switch it on from the cloud it stood up and they're in operation 24 hours. Well, guys, we're going to get you on our power panels in our Palace of studio on this topic cloudy. We talked about the folks you bet here. you know, if you think about how largest community is, think about how much innovation this will spore in the container space when we came out, you know, I also on our technical advisory boats for the company that these are the hot can't give you a hug. Live on the Cube.

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Kieron James, Wonderful.org | On the Ground at AWS UK 2019


 

(upbeat music) >> Hi everybody, welcome back to London. I'm Dave Vellante and you're watching theCUBE. We go out to the events, we extract the signal from the noise and we've been following AWS generally and the public sector specifically for a number of years now. We've seen the ascendancy of an expansion of public sector. We've covered the career of Teresa Carlson, and we're here in London ahead of AWS Summit London. There's a pre-day here, there's a number of public sector companies, there's a focus on healthcare. Kieron James is here, he's the founder of Wonderful.org. Wonderful.org is a fundraising vehicle, it's a really setup platform essentially for self-service. Kieron, welcome to theCUBE, thanks for coming up. >> Hello. >> So, tell me about Wonderful, why you started this organization? >> Wonderful was kicked off when I got to my 50th birthday, essentially, it's a way to give back. I've been involved in the tech sector for many years and we were sitting on quite a lot of infrastructure. We thought we had some spec paucity as well and we thought what we can do with the resource, human and physical, in terms of giving something back to charities. So, one of the things that looked like a great opportunity was to setup a completely fee-free fundraising platform. And essentially, that's what we kicked off with a brief of concept in 2016. >> So, fee-free meaning I can come in, I can setup my own fundraising vehicle so all the money goes to the recipients. >> A 100%, we have no charges whatsoever to charities, to donors, to fundraisers. And essentially, all the card processing fees as well are covered, and through the generosity of AWS and its NPO program, we've been able to also cover things like hosting as well which has been phenomenal for us, 'cause it really does enable us to give every single penny to charity. >> So, how do you fund your staff? >> The staff currently on our model going forward, if it's one that we continue, if we can continue to support is through secondment. So, we seconded our technical resource from my day job which is essentially running a telecoms business, and those guys are incredibly generous with their time. So, evenings and weekends have been devoted to setting up and maintaining the platform. We've called in favors from people we have networked with over the years. So again, when we moved beyond proof of concept into the current website now, the current build, we were able to get that done with some cost but albeit, a fraction of what we would've paid commercially. And essentially as we move forward, we want the whole concept to Wonderful.org to be something much bigger than just the organization. It's a vehicle for commercial organizations to do good. >> So, lots of in-kind contributions, lots of your time obviously so, when did you start the organization? >> 2016 and essentially, we went through what I describe as a proof of concept. We set three broad milestones, one was the first 100 charities onboard, first 100,000 pounds of a revenue or charity not really revenue but charity donations through the website. And we launched our first Wonderful week where we brought some sports celebrities including Phil Neville, now the manager of the England women's football team. He came on board to do some charity work for us with his family. Once we passed through those three milestones, it was then a case of saying, okay we've achieved all of these now, let's push the button and actually do this properly in inverted commas, and that's when we looked at hosting the thing properly, looked at the commercial build and so on. >> So that those milestones were really the prove the concept. >> Yeah. >> But they're pretty substantial milestone, >> Sure. >> And you hit them pretty fast though. >> We did hit them fast but again to give you some context on that, the first 100,000 through the website probably took us I would guess between 12 and 14 months. In the last 28 days, we've processed about a quarter of a million pounds through the website. So, the growth's been phenomenal and the appetite from the charities is enormous. What's particularly interesting about our sector is that whilst the lot of the events that take place like the London Marathon and so on, are very predictable, we know exactly the date and time that people are gonna be donating. Clearly, you get events that are completely unpredictable. We've gotta be able to respond and be available for donors to give when those kinds of things happen. >> Okay so, this leads me to the conversation about your infrastructure and obviously the Cloud. When you started the organization, you had your own owned premises infrastructure, correct? >> Correct. >> So take us through what that looked like and your decision to move to the Cloud. >> Expensive, disjointed, very complex. So, we were running essentially a full stock on a number of servers that were hosted independently. Co-location was expensive, maintenance was expensive, even things like getting to site were expensive, and if the rare occasions when you do have to do that in a hurry it can be quite time-consuming, particularly as I say given our profile where these guys are really doing it for love not money. So, it became apparent to us, I think learning from some scenarios that we've seen in the real world with other platforms as well when even the predictable events had still created some concerns for some of the charities in terms of availability. So, we've took a long hard look at what we had and said, are we scalable, are we fully available? Probably not, we need to look at this in some detail now. So, that was when we completely re-architected the website and looked at AWS. >> So, it was not only a matter of say scaling up for high demand and unpredictability but you had a fragile infrastructure. >> We did. >> And essentially, (chuckles) you're volunteers trying to keep it together. >> Exactly. >> So that's not a good formula for high availability, right? >> No, absolutely not. >> So, how does that change with the Cloud? >> With the Cloud, I think what we've got now is we've got a really good view of everything. We've got a view of the whole of our infrastructure in one place, so it gives our operations director a lot more peace of mind 'cause he can see all of the resources at his disposal. I think in terms of security, it's far far better for us as well, because we can manage access to various components, available US, depending on who needs access. So, our web developers are currently remote, they're not formally part of the organization. So, we can strict access to things that we don't want 'em to have access and so on and give them full access where it's required. So, I think that's been a lot of peace of mind for the operations director. And just having that confidence in clearly a brand that's got a huge reputation and people feel immensely confident about seeing. So, for us being to put the AWS badge on the website to reinforce to our users, to our donors that we're here, we're solid, we're stable, we're not going anywhere, it's really really important. >> Anyway, you said upfront that Adobe has some skin in the game, they're providing some services, >> They are. >> Some contributions. >> Yeah. >> So, that's gotta be pretty substantial. >> Massive. >> For you guys, yeah. >> Absolutely massive. I mean in all honesty, it's second only to card processing which is a significant cost of doing our business and one which is paid for by our other corporate sponsors. It's our second biggest cost without a doubt or would be if it were a cost but mercifully, AWS has come to the rescue and we're able to do what we're doing now. >> So corporate sponsors, give a little commercial, how does that work? >> Well essentially, our biggest corporate sponsor, our main partner at the moment is The Co Operative Bank and they have underwritten all of our card processing fees for the duration of that partnership. The big caveat with that is that we don't know what they will be and whilst we can provide some forecast based on empirical evidence, worst case scenario, there's another tragedy, people reach for their wallets and give, and suddenly that can go through the roof in the course of a couple of weeks. So, the difficulty in bringing corporate sponsors on for us is just that kind of unpredictability of the sector that we're operating in, but they've been tremendous. >> That's amazing right? >> Yeah. >> 'cause I could say that's a big junk of your cost >> For sure. >> Along with your infrastructure but, I'm fascinated by this organization and just wanna congratulate you on the mission and actually getting it off the ground because we all when we give to a charity, we always ask okay, what are the administrative cost behind this? You go to the website and you look it up and sometimes you just don't feel comfortable, and so what you've done is actually just eliminated that overhead. >> Completely. >> And where do you see this going? I mean you've got like 15 hundred registered charities now. >> Yes, yeah we're up to 15 hundred, again we've had a couple of fairly major events we were endorsed by the Money Saving Expert at number one but how could they not put us at number one. (they both laugh) Would've been very odd if they hadn't, given that we're the only completely fee-free platform. That clearly creates the demand and I think that endorsement was a huge catalyst to the growth. More recently, we've seen other things, BT MyDonate actually pulled out of this sector which has caused a lot of charities to migrate to our platform as well. In terms of where we see it going, we will need to continue to raise money from corporate sponsors to support it. But, there is a real step game in that, we have to manage that growth to meet their expectations as best as we can. But equally, new corporate sponsors coming onboard will want to see that we've got enough eyeballs to make it worth their while getting behind the organization. So, it's that constant game of trying to bring on the next round of funding and getting people through. >> How global do you see this getting? How is it today and in the future? >> Conceptually, there's no reason at all why this shouldn't be a global phenomenon but, we're now very concentrated on the UK, just because of our resource and we do get requests all of the time for international charities, for international fundraisers and so on, but we've gotta be realistic about what we can support. But going back to the point that I made earlier, it really isn't about Wonderful.org, it's about just corporations, fundraisers, charities, donors, we see all of the last three being wonderful all of the time by the nature of what they do, we're just trying to get more corporations to be as wonderful as, sounds terribly sick and fancy, but as AWS has been in supporting what we're doing, it's that sense of what we're trying to achieve here goes beyond one organization. >> Well, and the Cloud allows you to scale potentially to the extent that you can get the resource. There's no reason you can't go global. >> No. >> I'm gonna check it out and see even for a little local charity, can I (he chuckles), >> Absolutely. >> Can I participate, what does that involve? Do you have to have some minimum threshold or? >> No? >> No, anybody can-- >> Anybody, but you need to be a registered UK charity with one of the UK registrars. Beyond that, we go through a little bit of due diligence with the charity, so we will need to see some documentation. So, there's a little manual step in onboarding charities, but for all the right reasons, we wanna be diligent about the people using the platform to give the fundraisers the confidence that they're donating to a charity. So, we don't do any peer-to-peer fundraising, it is literally you'll register as a charity and the fundraisers can support your charity, often led by the fundraisers rather than the charities, interestingly, so the fundraisers will be saying to the charities, why are you not on this platform which gives you everything and you're already on this platform which doesn't. So, there's quite a lot of pressure now coming from the fundraisers to pull the charities in. >> So, there's a lot of word-of-mouth, a lot of peer-to-peer. >> Absolutely. >> Right, you don't really have the funding. >> There is no. >> The budget to go market. >> Not at all. >> Yeah, that's remote. >> Absolutely not. >> Well, hopefully this will help. >> Thank you very much. >> Thanks so much for coming to theCUBE, really appreciate your time. >> Thank you. >> Alright, thank you for watching everybody. This is Dave Vellante, you're watching theCUBE. We'll be back right after this short break from AWS HQ in London, right back. (upbeat music)

Published Date : May 9 2019

SUMMARY :

We go out to the events, we extract the signal and we thought what we can do with the resource, goes to the recipients. And essentially, all the card processing fees as well and maintaining the platform. 2016 and essentially, we went through what I describe So that those milestones So, the growth's been phenomenal Okay so, this leads me to the conversation to move to the Cloud. and if the rare occasions when you do have to do that So, it was not only a matter of say scaling up And essentially, (chuckles) With the Cloud, I think what we've got now So, that's gotta be and we're able to do what we're doing now. So, the difficulty in bringing corporate sponsors on for us and actually getting it off the ground And where do you see this going? to meet their expectations as best as we can. by the nature of what they do, we're just trying Well, and the Cloud allows you to scale potentially from the fundraisers to pull the charities in. have the funding. to theCUBE, really appreciate your time. thank you for watching everybody.

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Evan Kaplan, InfluxData | CUBEConversation, Sept 2018


 

(intense orchestral music) >> Hey welcome back everybody, Jeff Frick here with theCUBE We are taking a short break from the madness of the conference season to do some CUBE Conversations here in the Palo Alto studio, which we always like to do and meet new people, and hear new stories, learn about new companies. And today we've got a new company, we've never had 'em on theCUBE before, it's Evan Kaplan, he's the CEO of InluxData. Evan, great to see you. >> Yeah, hey thanks for having me. >> Absolutely. So for people that aren't familiar with the company, give 'em kind of the 101 on Influx. >> Yeah so, InfluxData is an opensource platform for collecting metrics and events at scale. The company is about almost four years old, has a large selection of tier one customers, is broadly accepted by developers as the number one time-series platform out there, so. >> So a lot of people talk about collecting data, so we've been doing Splunk since 2012, and, they really found something interesting on log files, and took it a whole 'nother level, so there's a lot of people that are capturing events. So what do you guys do that's a little bit different, how are you slicing and dicing this opportunity? >> Yeah, to put this is even in the broader context of what we're looking at is the 20 year break-up of the Oracle, DB2 and Formex franchise that dominated and relational databases were the answer to all problems and so if you look at a company like Splunk working on logs, they optimized a platform for those logs, for that data set, Elastic also, really interesting space. I think our innovation has been in saying "Hey, where the world's going, where all of these complex systems are going?" Particularly IoT, is to real-time view of the data and so, rather than collect verbose logs, historical views of the data and things like that, real system operators, real developers and builders want to instrument their applications, their infrastructure, so you can view 'em in real time. The place where the rubber hits the road is IoT. Sensors spit out metrics and events, period, full stop. And so if you want to be performant in how you handle, your instrumentation of the physical world, and how you do your machine learning, and how you want to manage these systems, you use a fundamentally time-series based database. As opposed to Splunk or Elastic or, which are primarily search-based databases. >> And are you primarily capturing and standardizing the data to feed other analytics tools, or do you have the whole suite, where you're doing some of the analytics as well? >> Yeah, such a great question. So, the fundamental platform is called the TICK Stack, and it stands for Telegraf which is a collector, which has about 200 different collectors that sit out there in the world and collect everything from SNMP data, to Oracle data, to application, to micro-service data, to Kubernetes, to that sort of stuff. There's Influx, which is the DB, which is highly optimized for millions and millions of writes a second, so collecting data points and samples. There's Chronograf which is the visualization engine and so, it allows you as soon as the data comes input you can see how it's graphed, see it on time-series oriented graphing, and then there's Kapacitor which takes action on the data. What we don't do is the super high sophisticated analytics. There are lots of companies in Silicon Valley who take our data, pump it up, and then we put it back on the platform to build a control loop for it. >> Right. So when the Kapacitor, does your application then take action on those things? >> Yes. Yeah, so, it'd do everything from alerting, to sending out another machine request, to spinning up a new Kubernetes pod, to basically scaling the application, self healing. >> Right. So does it fit in between a lot of those other types of applications that are sending off notifications, and those types of things? >> Yes, yeah. so you're in between? >> And usually, we're instrumented the way a standard developer, or an architect or CTO does is they look at a complex application, or a complex set of sensors, they instrument with Influx and Telegraf, and collect that data, they view it in real time, and then they build control loops, automation loops, to make that easier so when you see a problem, it's got a tolerance you can self adjust for. So it's the beginning of kind of the self-healing system. >> Okay, and I know that Telegraf is definitely opensource, are the other three? >> All four are open-source All four are open-source. >> Everything, in our world, everything for a developer is free, so, and a single note of Influx can handle a couple million writes a second, which is really really performant to run in production. Where our business model is, where we make money is, our closed source clustering, sharding, distributing the database, if you decide you want to run highly available in the production environment, you would buy our closed-source stuff. We have about 430 customers who run our closed source stuff on top of the opensource. >> So, it is kind of like a MapR to Hadoop if you will, where, you know, it's built on, built on the opensource, and then they've got their proprietary stuff kind of wrapped around it, almost like an open core? Or is that a? >> Yeah, it's a little It's a little different than the normal Hadoop stuff. One is, our stuff doesn't have any external dependencies. It can work with other third party projects, but just, it's a platform onto itself, there aren't 25 projects. There are four different projects, we own them all, they come across as a single binary, and it's not part of Apache. >> So they're integrated So the TICK is the full TICK >> Yes, and then you put the clustering on top. So there's some similarity, but not being part of Apache, we can control and keep clean what that experience is. And we're about, the thing that's been most successful for us is, well Paul our founder who is my partner, it's called time to awesome, the idea that a developer in 10 minutes can very quickly be up and instrumenting an application or a set of sensors, and see that data pouring in within 10 minutes from going to the site and downloading the opensource. >> So it's interesting, the giant opportunity is really around IoT, just in terms of the explosion of the sensor data, and we see that coming, and we were at AT&T show a couple weeks ago, talking about 5G which is, slowly, slowly coming down the road, (Evan laughs) they've got the standards fixed. But in terms of the, you said the shorter term, nobody has budget, I always like to joke, nobody has budget for a new platform, they do have budget for new applications, because they've got real problems. So you said you're seeing, your main success now, your go to market application, is around application monitoring? Would that be accurate, or what is kind of your? >> Yeah, there are two broad things, and they're both very similar technology as a service. One is the central monitoring stuff so, Tesla's Power Wall, Seimens' Windmills, a variety of solar companies build Telegraf into their platforms and then use InluxData to collect and store that information and analyze it. On the software side, people like IBM's Cloud Service running their network and their fabric, SAP with Ariba, Cisco with all their collaboration stuff, they instrument their software applications. And that's the idea is it's a general purpose platform for collecting and instrumenting instrumenting the applications or the sensors, either one, or both. >> Okay, and so what are you guys working on now, what's next, kind of raise the profile, get some new stuff >> Yeah, so we are-- before the whole IoT thing completely explodes, we're not quite there yet but it's coming down the pike. >> But we're starting to see it really happen, so that's really exciting for us. And this is just a really, really big market, it's certainly a super set of the log market, it should be. As you think about just the instrumentation of the physical world, how much instrumentation is going on, your clothes, your cars, your homes, your industrial devices, my watch, how much sensor data there is. We think this is a tremendously large market, so we're doing a couple of things. One is, we're about to introduce a new language for querying these kinds of time-series data that's going to be opensource, that a bunch of other people can use with their data stores. We're rolling out a new API-driven service, so that people can store these things directly in the could natively, so all they have to do is know our API. So we're really trying to push from the technology limit we're a product-driven company, and so, and an opensource-driven company, so we're trying to push that, that community is super important to us. >> It's so wild to me, the opportunity to have a closed feedback loop between someone's product back to the barn, you're barely starting to see it, Tesla obviously, is a good example, they're slowly seeing it in other places. But what a fundamental change in manufacturing, from building a product, making some assumptions about use, shipping that product to your distribution, and then, maybe you get some feedback now an then, versus actually monitoring the way that that thing is actually used by your end user, whether it's a product like a car, or even a software application, as you're rolling out all these different apps and features in the apps, how are people using it, are they using it? Where do you double down, where do you back off? And that loop has not really been >> That's pretty insightful. >> opened up very wide. Yeah, no it's just starting to open up, and that whole notion of product telemetry, my prediction is is that, as development teams grow and things like that, you're going to have telemetry experts, people are going to be specializing. How do you instrument these products so you get maximum engagement, and usage, and things like that? So I think that's pretty insightful on your part. If you think about it from a systems point of view, right? Instrumentation is first. You can't do anything 'til you instrument, whether it's telemetry from a product, it's the engagement or this. So instrumentation is first, visibility in real time is second. So observability is the big thought in systems application and building now, this notion of observing your system in real time, because you don't know, apriori, it's impossible to know a complex system, how it's going to behave, then it's automation, right? So like, okay now I can see these behaviors, how do I automate something that makes the experience for you, the user, better? But lastly, we can see this with self-driving cars, it's autonomy. It's the idea that the system becomes self-healing, and AI, and those sorts of things, but that's kind of the last step. There's a lot of learning in that process to get there. >> And it has to be automated because at scale there's no way for people to keep up with this stuff, and then how do you separate signal from noise and how do you know what to do? So you've got to automate a whole bunch of this. >> And you know if we had an aspiration it would be we're not going to write the applications that do these things but what we want to do is be that system of record so that people have a really efficient, effective metrics and events store so they can really track and keep track of all that engagement. Time-stamped data, for lack of a better way to say it. >> It sounds like you're in a pretty good space, Evan. >> Pretty excited (chuckles), thank you. Thanks for saying that, but yeah, we're pretty excited. >> Alright, well thanks for taking a few minutes out of your day and sharing the story, we look forward to watching the journey. >> Yeah. Thanks man. Alright, take care. >> Alright, thanks. He's Evan, I'm Jeff, you're watching theCUBE. We're having a CUBE Conversation in Palo Alto, we'll see you next time, thanks for watching. (intense orchestral music)

Published Date : Sep 28 2018

SUMMARY :

it's Evan Kaplan, he's the CEO of InluxData. So for people that aren't familiar with the company, is broadly accepted by developers as the number one So what do you guys do and so if you look at a company like Splunk working on logs, and then there's Kapacitor which takes action on the data. So when the Kapacitor, to basically scaling the application, self healing. and those types of things? so you're in between? So it's the beginning of kind of the self-healing system. All four are open-source in the production environment, It's a little different than the normal Hadoop stuff. Yes, and then you put the clustering on top. So you said you're seeing, And that's the idea is it's a general purpose platform before the whole IoT thing completely explodes, so all they have to do is know our API. the opportunity to have a closed feedback loop between There's a lot of learning in that process to get there. and then how do you separate signal from noise and And you know if we had an aspiration it would be Thanks for saying that, but yeah, we're pretty excited. and sharing the story, Alright, take care. we'll see you next time,

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Mick Hollison, Cloudera | theCUBE NYC 2018


 

(lively peaceful music) >> Live, from New York, it's The Cube. Covering "The Cube New York City 2018." Brought to you by SiliconANGLE Media and its ecosystem partners. >> Well, everyone, welcome back to The Cube special conversation here in New York City. We're live for Cube NYC. This is our ninth year covering the big data ecosystem, now evolved into AI, machine learning, cloud. All things data in conjunction with Strata Conference, which is going on right around the corner. This is the Cube studio. I'm John Furrier. Dave Vellante. Our next guest is Mick Hollison, who is the CMO, Chief Marketing Officer, of Cloudera. Welcome to The Cube, thanks for joining us. >> Thanks for having me. >> So Cloudera, obviously we love Cloudera. Cube started in Cloudera's office, (laughing) everyone in our community knows that. I keep, keep saying it all the time. But we're so proud to have the honor of working with Cloudera over the years. And, uh, the thing that's interesting though is that the new building in Palo Alto is right in front of the old building where the first Palo Alto office was. So, a lot of success. You have a billboard in the airport. Amr Awadallah is saying, hey, it's a milestone. You're in the airport. But your business is changing. You're reaching new audiences. You have, you're public. You guys are growing up fast. All the data is out there. Tom's doing a great job. But, the business side is changing. Data is everywhere, it's a big, hardcore enterprise conversation. Give us the update, what's new with Cloudera. >> Yeah. Thanks very much for having me again. It's, it's a delight. I've been with the company for about two years now, so I'm officially part of the problem now. (chuckling) It's been a, it's been a great journey thus far. And really the first order of business when I arrived at the company was, like, welcome aboard. We're going public. Time to dig into the S-1 and reimagine who Cloudera is going to be five, ten years out from now. And we spent a good deal of time, about three or four months, actually crafting what turned out to be just 38 total words and kind of a vision and mission statement. But the, the most central to those was what we were trying to build. And it was a modern platform for machine learning analytics in the cloud. And, each of those words, when you unpack them a little bit, are very, very important. And this week, at Strata, we're really happy on the modern platform side. We just released Cloudera Enterprise Six. It's the biggest release in the history of the company. There are now over 30 open-source projects embedded into this, something that Amr and Mike could have never imagined back in the day when it was just a couple of projects. So, a very very large and meaningful update to the platform. The next piece is machine learning, and Hilary Mason will be giving the kickoff tomorrow, and she's probably forgotten more about ML and AI than somebody like me will ever know. But she's going to give the audience an update on what we're doing in that space. But, the foundation of having that data management platform, is absolutely fundamental and necessary to do good machine learning. Without good data, without good data management, you can't do good ML or AI. Sounds sort of simple but very true. And then the last thing that we'll be announcing this week, is around the analytics space. So, on the analytic side, we announced Cloudera Data Warehouse and Altus Data Warehouse, which is a PaaS flavor of our new data warehouse offering. And last, but certainly not least, is just the "optimize for the cloud" bit. So, everything that we're doing is optimized not just around a single cloud but around multi-cloud, hybrid-cloud, and really trying to bridge that gap for enterprises and what they're doing today. So, it's a new Cloudera to say the very least, but it's all still based on that core foundation and platform that, you got to know it, with very early on. >> And you guys have operating history too, so it's not like it's a pivot for Cloudera. I know for a fact that you guys had very large-scale customers, both with three letter, letters in them, the government, as well as just commercial. So, that's cool. Question I want to ask you is, as the conversation changes from, how many clusters do I have, how am I storing the data, to what problems am I solving because of the enterprises. There's a lot of hard things that enterprises want. They want compliance, all these, you know things that have either legacy. You guys work on those technical products. But, at the end of the day, they want the outcomes, they want to solve some problems. And data is clearly an opportunity and a challenge for large enterprises. What problems are you guys going after, these large enterprises in this modern platform? What are the core problems that you guys knock down? >> Yeah, absolutely. It's a great question. And we sort of categorize the way we think about addressing business problems into three broad categories. We use the terms grow, connect, and protect. So, in the "grow" sense, we help companies build or find new revenue streams. And, this is an amazing part of our business. You see it in everything from doing analytics on clickstreams and helping people understand what's happening with their web visitors and the like, all the way through to people standing up entirely new businesses based simply on their data. One large insurance provider that is a customer of ours, as an example, has taken on the challenge and asked us to engage with them on building really, effectively, insurance as a service. So, think of it as data-driven insurance rates that are gauged based on your driving behaviors in real time. So no longer simply just using demographics as the way that you determine, you know, all 18-year old young men are poor drivers. As it turns out, with actual data you can find out there's some excellent 18 year olds. >> Telematic, not demographics! >> Yeah, yeah, yeah, exactly! >> That Tesla don't connect to the >> Exactly! And Parents will love this, love this as well, I think. So they can find out exactly how their kids are really behaving by the way. >> They're going to know I rolled through the stop signs in Palo Alto. (laughing) My rates just went up. >> Exactly, exactly. So, so helping people grow new businesses based on their data. The second piece is "Connect". This is not just simply connecting devices, but that's a big part of it, so the IOT world is a big engine for us there. One of our favorite customer stories is a company called Komatsu. It's a mining manufacturer. Think of it as the ones that make those, just massive mines that are, that are all over the world. They're particularly big in Australia. And, this is equipment that, when you leave it sit somewhere, because it doesn't work, it actually starts to sink into the earth. So, being able to do predictive maintenance on that level and type and expense of equipment is very valuable to a company like Komatsu. We're helping them do that. So that's the "Connect" piece. And last is "Protect". Since data is in fact the new oil, the most valuable resource on earth, you really need to be able to protect it. Whether that's from a cyber security threat or it's just meeting compliance and regulations that are put in place by governments. Certainly GDPR is got a lot of people thinking very differently about their data management strategies. So we're helping a number of companies in that space as well. So that's how we kind of categorize what we're doing. >> So Mick, I wonder if you could address how that's all affected the ecosystem. I mean, one of the misconceptions early on was that Hadoop, Big Data, is going to kill the enterprise data warehouse. NoSQL is going to knock out Oracle. And, Mike has always said, "No, we are incremental". And people are like, "Yeah, right". But that's really, what's happened here. >> Yes. >> EDW was a fundamental component of your big data strategies. As Amr used to say, you know, SQL is the killer app for, for big data. (chuckling) So all those data sources that have been integrated. So you kind of fast forward to today, you talked about IOT and The Edge. You guys have announced, you know, your own data warehouse and platform as a service. So you see this embracing in this hybrid world emerging. How has that affected the evolution of your ecosystem? >> Yeah, it's definitely evolved considerably. So, I think I'd give you a couple of specific areas. So, clearly we've been quite successful in large enterprises, so the big SI type of vendors want a, want a piece of that action these days. And they're, they're much more engaged than they were early days, when they weren't so sure all of this was real. >> I always say, they like to eat at the trough and then the trough is full, so they dive right in. (all laughing) They're definitely very engaged, and they built big data practices and distinctive analytics practices as well. Beyond that, sort of the developer community has also begun to shift. And it's shifted from simply people that could spell, you know, Hive or could spell Kafka and all of the various projects that are involved. And it is elevated, in particular into a data science community. So one of additional communities that we sort of brought on board with what we're doing, not just with the engine and SPARK, but also with tools for data scientists like Cloudera Data Science Workbench, has added that element to the community that really wasn't a part of it, historically. So that's been a nice add on. And then last, but certainly not least, are the cloud providers. And like everybody, they're, those are complicated relationships because on the one hand, they're incredibly valuable partners to it, certainly both Microsoft and Amazon are critical partners for Cloudera, at the same time, they've got competitive offerings. So, like most successful software companies there's a lot of coopetition to contend with that also wasn't there just a few years ago when we didn't have cloud offerings, and they didn't have, you know, data warehouse in the cloud offerings. But, those are things that have sort of impacted the ecosystem. >> So, I've got to ask you a marketing question, since you're the CMO. By the way, great message UL. I like the, the "grow, connect, protect." I think that's really easy to understand. >> Thank you. >> And the other one was modern. The phrase, say the phrase again. >> Yeah. It's the "Cloudera builds the modern platform for machine learning analytics optimized for the cloud." >> Very tight mission statement. Question on the name. Cloudera. >> Mmhmm. >> It's spelled, it's actually cloud with ERA in the letters, so "the cloud era." People use that term all the time. We're living in the cloud era. >> Yes. >> Cloud-native is the hottest market right now in the Linux foundation. The CNCF has over two hundred and forty members and growing. Cloud-native clearly has indicated that the new, modern developers here in the renaissance of software development, in general, enterprises want more developers. (laughs) Not that you want to be against developers, because, clearly, they're going to hire developers. >> Absolutely. >> And you're going to enable that. And then you've got the, obviously, cloud-native on-premise dynamic. Hybrid cloud and multi-cloud. So is there plans to think about that cloud era, is it a cloud positioning? You see cloud certainly important in what you guys do, because the cloud creates more compute, more capabilities to move data around. >> Sure. >> And (laughs) process it. And make it, make machine learning go faster, which gives more data, more AI capabilities, >> It's the flywheel you and I were discussing. >> It's the flywheel of, what's the innovation sandwich, Dave? You know? (laughs) >> A little bit of data, a little bit of machine itelligence, in the cloud. >> So, the innovation's in play. >> Yeah, Absolutely. >> Positioning around Cloud. How are you looking at that? >> Yeah. So, it's a fascinating story. You were with us in the earliest days, so you know that the original architecture of everything that we built was intended to be run in the public cloud. It turns out, in 2008, there were exactly zero customers that wanted all of their data in a public cloud environment. So the company actually pivoted and re-architected the original design of the offerings to work on-prim. And, no sooner did we do that, then it was time to re-architect it yet again. And we are right in the midst of doing that. So, we really have offerings that span the whole gamut. If you want to just pick up you whole current Cloudera environment in an infrastructure as a service model, we offer something called Altus Director that allows you to do that. Just pick up the entire environment, step it up onto AWUS, or Microsoft Azure, and off you go. If you want the convenience and the elasticity and the ease of use of a true platform as a service, just this past week we announced Altus Data Warehouse, which is a platform as a service kind of a model. For data warehousing, we have the data engineering module for Altus as well. Last, but not least, is everybody's not going to sign up for just one cloud vendor. So we're big believers in multi-cloud. And that's why we support the major cloud vendors that are out there. And, in addition to that, it's going to be a hybrid world for as far out as we can see it. People are going to have certain workloads that, either for economics or for security reasons, they're going to continue to want to run in-house. And they're going to have other workloads, certainly more transient workloads, and I think ML and data science will fall into this camp, that the public cloud's going to make a great deal of sense. And, allowing companies to bridge that gap while maintaining one security compliance and management model, something we call a Shared Data Experience, is really our core differentiator as a business. That's at the very core of what we do. >> Classic cloud workload experience that you're bringing, whether it's on-prim or whatever cloud. >> That's right. >> Cloud is an operating environment for you guys. You look at it just as >> The delivery mechanism. In effect. Awesome. All right, future for Cloudera. What can you share with us. I know you're a public company. Can't say any forward-looking statements. Got to do all those disclaimers. But for customers, what's the, what's the North Star for Cloudera? You mentioned going after a much more hardcore enterprise. >> Yes. >> That's clear. What's the North Star for you guys when you talk to customers? What's the big pitch? >> Yeah. I think there's a, there's a couple of really interesting things that we learned about our business over the course of the past six, nine months or so here. One, was that the greatest need for our offerings is in very, very large and complex enterprises. They have the most data, not surprisingly. And they have the most business gain to be had from leveraging that data. So we narrowed our focus. We have now identified approximately five thousand global customers, so think of it as kind of Fortune or Forbes 5000. That is our sole focus. So, we are entirely focused on that end of the market. Within that market, there are certain industries that we play particularly well in. We're incredibly well-positioned in financial services. Very well-positioned in healthcare and telecommunications. Any regulated industry, that really cares about how they govern and maintain their data, is really the great target audience for us. And so, that continues to be the focus for the business. And we're really excited about that narrowing of focus and what opportunities that's going to build for us. To not just land new customers, but more to expand our existing ones into a broader and broader set of use cases. >> And data is coming down faster. There's more data growth than ever seen before. It's never stopping.. It's only going to get worse. >> We love it. >> Bring it on. >> Any way you look at it, it's getting worse or better. Mick, thanks for spending the time. I know you're super busy with the event going on. Congratulations on the success, and the focus, and the positioning. Appreciate it. Thanks for coming on The Cube. >> Absolutely. Thank you gentlemen. It was a pleasure. >> We are Cube NYC. This is our ninth year doing all action. Everything that's going on in the data world now is horizontally scaling across all aspects of the company, the society, as we know. It's super important, and this is what we're talking about here in New York. This is The Cube, and John Furrier. Dave Vellante. Be back with more after this short break. Stay with us for more coverage from New York City. (upbeat music)

Published Date : Sep 13 2018

SUMMARY :

Brought to you by SiliconANGLE Media This is the Cube studio. is that the new building in Palo Alto is right So, on the analytic side, we announced What are the core problems that you guys knock down? So, in the "grow" sense, we help companies by the way. They're going to know I rolled Since data is in fact the new oil, address how that's all affected the ecosystem. How has that affected the evolution of your ecosystem? in large enterprises, so the big and all of the various projects that are involved. So, I've got to ask you a marketing question, And the other one was modern. optimized for the cloud." Question on the name. We're living in the cloud era. Cloud-native clearly has indicated that the new, because the cloud creates more compute, And (laughs) process it. machine itelligence, in the cloud. How are you looking at that? that the public cloud's going to make a great deal of sense. Classic cloud workload experience that you're bringing, Cloud is an operating environment for you guys. What can you share with us. What's the North Star for you guys is really the great target audience for us. And data is coming down faster. and the positioning. Thank you gentlemen. is horizontally scaling across all aspects of the

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Craig Muzilla, Red Hat | Red Hat Summit 2018


 

from San Francisco it's the queue covering Red Hat summit 2018 brought to you by Red Hat hey welcome back everyone this is the cube live in San Francisco Moscone West for coverage of Red Hat summit 2018 I'm John for the co-host of the cube mykos this week as analyst John Schwarz the co-founder of tech reckoning advisory and Community Development firm our next guest is Craig pizzelles right senior vice president application platforms business and portfolio for Red Hat great to see you welcome back to the cube thank you very much John so big-time executive a company is doing well and you guys are growing adding more people every time being successful again an open source another generations upon us a standing on the shoulders of giants you guys have been a business model for Red Hat for many many years rel certainly successful container madness now mainstream kubernetes clear line of sight on what that's doing as an abstraction layer and standard de-facto standard around orchestration the really good tailwind for you guys and the industry absolutely absolutely congratulations and what's your take I mean obviously you got apps now you're good people gonna be building apps system working OpenStack what's what's going on right well there's a lot going on I mean we've we've been very consistent about our strategy and it's finally starting to pay off and come together and I think the mark is starting to realize that we have been talking about hybrid cloud before it was in vogue and you know well over five years ago and so all those pieces come together we've always talked about a story of there are multiple footprints whether it's physical vert traditional virtual private cloud and public cloud and then companies will want to and customers will want to do more than just the four footprints they want to do multi cloud as well so you know we've been very strong on the infrastructure side having Linux as the base and the operational consistency across those footprints in which to build on and then now containers and kubernetes with OpenShift gives us plus that that last leg together to give us that abstraction layer across these multiple footprints to allow hybrid to happen I wanna get your reaction this because we were talking on our intro package around the dynamic we're seeing in today's business landscape and technical landscape open source clearly the business model for software right check kubernetes provide some interoperability and cloud native growth for new applications cloud we're cloud native what are you gonna call it and then you've got legacy applications for the first time don't have to get thrown away to go to the new world you have the ability to containerize write pre-existing applications while bringing a new functionality new infrastructure new software methodologies development architectures modernizing software yeah while maintaining and preserving the life cycle of pre-existing applications great absolutely this is the dynamic that is really a wonderful thing because takes the pressure off absolutely and I think that's unique to Red Hat which is we've always had not only the hybrid cloud story the multi cloud story but the fact that containers allows you to advanced advanced a movement to you know do digital transformation start using micro services etc but you don't need to start over you can take existing applications you can containerize those applications get them into a cloud environment gain those efficiencies operational efficiencies and development efficiencies and then start to also build new applications based on microservices architectures and bring both together some of the other vendors out there may only have a story about well you have to rewrite everything it right or it's only going to be public cloud and you're tied to those public cloud api's I think you know using containers as a methodology and then using orchestration with kubernetes you can have the best of both worlds and we think that's important I wanted to drill down to the stack a little bit more right I think this year maybe even as opposed to last year the cube was that the OpenStack summit and there was a little bit of confused talk about you know containers you know what on what openshift on OpenStack or vice versa the message this this year very clear you know openshift on OpenStack here's the infrastructure don't get confused so we've got those two layers that you lay down but also there's a lot of application services in the Red Hat stack that you all have built out and I think if people were listening closely right there's a multi-year investment in there in things like you know that originated with an application server like JBoss that now actually in 2018 architectural II look very different now that's a set of services that developers can use so maybe I mean can you talk a little bit about I mean that's an example also I'm not throwing everything out but evolving can talk a little bit about the depth of the stack there and and servicing all those various requirements I mean if you look at the stack we're talking about infrastructure services some of those are in things like OpenStack so you know whether it's compute storage networking etc we demonstrated some ability in through kubernetes to provision and orchestrate VMs and so you saw some of that in the demos that we show today but then once you lay down that foundational layer with containers and kubernetes with openshift then we start to build services on top of that we have been building this portfolio of middleware services for some time and so we can provide messaging as a service we can provide integration and ipad services we have something now called Roar which is packaging together a runtime and frameworks to put together inside of OpenShift we have process management and orchestration technologies business process management so all those services are something that developers need and you start adding those now as cloud services and so the other one of the other things that we've also done beginning about two years ago we began a journey for automating the application lifecycle of building application the pipeline capability we did an acquisition of a company called codenvy which is the founders of eclipse CheY the cloud native ide and workspace environment and so now we've now begun shipping openshift i/o to give you that end-to-end capability from beginning your project to writing the code to doing CI CD and managing the full lifecycle so it's all starting to come together for us a big big talk here at the show about kubernetes being kind of dun dun gnu/linux right the new platform that's going to enable a huge amount of innovation but I love that openshift is more than kubernetes a and also that you know as part of this it's it's a it's you know the role of Linux was a bunch of device drivers right and you're and you're organizing on one machine the clap now that we're in cloud right kubernetes is is about operations like you just said about the code lifecycle about all this stuff and all of a sudden yes it yes it's a it's an analogy but but it's much broader than that it's much broader than that one analogy I mean you made the analogy about Linux I mean Linux basically abstracted a number of hardware architectures and gave you a common operating environment in which to run on x86 or even run on a mainframe or run on power now running on arm you know we have looked at and said well there's a similar analogy now having and taking place with containers in kubernetes where you can create an orchestration layer and an abstraction layer across multiple infrastructures and then building app dev services on top of that so that's what's coming together right now so you know we think it's important also to build out the ecosystem so we're providing application development services on top of this you know this abstraction layer we're building tooling and application lifecycle management but we're also bringing in partners so our announcements today with or yesterday with IBM and even Microsoft they're container izing sequel server they're putting it into our container catalog there will be a distribution of that the the the IBM products and the IBM middleware products and so we'd right now in our ecosystem development program we have about 60 is v's already certified already in a container catalog we grade them in terms of their security so you have some confidence we have another pipeline of another two hundred is BS coming in and then also our service broker so bringing in services we made announcements last year with with AWS to bring in some of their services like lambda and other services into the service broker so you see this hybrid world where you have a lot of different application development capabilities both from us and from our on the ecosystem and the service broker technology to help you bridge you know the best of breed services from all these multiple clouds okay I talked about the ecosystem evolution because you're creating an enabling technology capability and new new growth is coming we see that already kind of on the radar how is that gonna change the ecosystem makeup for you guys actually the the container catalog and ISPs what's it gonna look like is V is gonna be developer I mean what how do you guys envision the ecosystem evolving over the ecosystem it obviously is involved most of these you know most of the traditional the ISPs will begin to offer their own services you know they might be hosting them on AWS but they're gonna provide cloud services so they're gonna be exposing api's to use those services so I see that the evolution isn't there will be a lot of code that you still containerize and offer but there will be many services that are hosted somewhere else posted in a cloud hosting but you want to bring those services to bear I'm creating in an application maybe on Prem with openshift but I need to use a machine learning service from perhaps Google or from Watson and IBM so how do i and those are hosted services so how do I use those services even though my cloud native environment is inside inside the inside the firewall front I'm an integration or two critical pieces you guys got a layout across that right yeah yeah yes and so there's a distributed computer it sounds like an operating system out but it's spread all over the place it's spread all over the place your thoughts on your current portfolio how's it kind of all you talk about some of the services you're enabling within your own portfolio for your customers out there now rel very stable operationally everybody knows that how is the portfolio within Red Hat gonna continue to evolve at what's their vision there yeah so we are beginning to do more of you know integrating infrastructure services in from kubernetes so what you saw you know cnv containerized virtualization allows you to orchestrate VMS we've done the same thing with storage and storage virtualization you'll see more on the infrastructure side probably things like networking are next some of the API is within OpenStack but then up stack we're looking at other capabilities we do have a project going on right now with server list it's in tech preview it was demoed yesterday so you'll see a server list offering from us we have been experimenting with machine learning and AI and we're using it inside of our own capabilities like insights which is a management a hosted management tool but providing machine learning capabilities and offering those inside natively with inside of open ship these are all futures and part of the roadmap that we have going forward for application developers out there are potential partners of Red Hat what's the mandate in your mind to make kubernetes a first-class citizen so if I'm watching I want it I want a vector into this you know skate to where the puck is going kind of mindset what do I need to do what is an enterprise and a business or developer or startup right need to do two cunning connect into the growth is it a playbook do you see something involving that stick and maybe a clear line one of the things I mean from is just a technical basis if you if a partner has software well get a containerized figure out how that works in containers how many how do you structure that if a partner has a service then make that available through the service broker we will work with those partners to you know look at business models that might be appropriate in a cloud native environment that spans across cloud to help them market so those are some of the things I think you know a partner or an ecosystem provider would you should think about what's the feedback of the show here after the hallway conversations Dobbs a lot a lot of openshift conversations it's a centerpiece what are you hearing what are you seeing what's what's going on for you at the show here I think the breadth of what Red Hat has become I you know when we'd go to shows five six years ago we had you know started to build out the portfolio but you know people would still come to the show and you know it's the Linux show but it's no longer the Linux show it's it's a much bigger it's it's about computing open-source computing in the enterprise and cloud-based computing and so the breadth of the portfolio I think is a surprise for many people and how many things we do offer when you look at some of the customer testimonials and the demos we're showing everything from you know infrastructure and private cloud infrastructure out to very sophisticated application development use cases so I think that's a big difference than what you might have seen six broad you're broadening your portfolio from standalone Linux to include management applicate more applications this is a bigger market it's a much bigger market I think we you know we view our we we view our opportunity as becoming the computing platform both at an infrastructure level and helping the developers for the next you know for the next 50 years so hopefully right and it's a shift in the marketplace - and a shift in skill set of the people who are here right that's another thing that to be able to pull those two people into the future like yeah absolutely I mean the skill set used to be again you know a primary linux show a lot of linux systems administrators and and data center executives and data center managers and now you have a much more senior levels many c-suite people coming here to to understand how they transform their business how open-source can help how this broad hybrid cloud platform can help and then a large set of architects and developers so the mix is really interesting now it's not just the infrastructure and data center guys but it's the executives that make those decisions as well as the application develop you have more community members that are users inside the open source projects making things happen oh absolutely you guys now it helps everyone else oh I was just approached by a large bank this week and on openshift i/o which is this tool chain this pipeline capability now an open shift they want to participate they asked how do we get involved in the projects in the upstream projects we would like to build this out so that's just one example I think of and we get asked all the time about hey can you teach us how to be an open company how to be how does open source work how could we facilitate that in our culture to be a little bit more creative collaborative and move faster so I mean open source model is definitely real what are the customer feedback can you share because we're hearing the same thing the customers saying okay it's easier to recruit it's easier to just make everything open just from an operational standpoint right what are some of your top customers that have been with red head for a while what are they saying to you when they say wow this the benefits are are well well the benefits I think are are that they are much faster to market they can leverage skills and capabilities that may not be inherent in their own company beyond their walls they could you know get build ecosystems that have affinity to the to themselves all because they're just you know reaching out there they're participating in open source communities and trying to create a culture of open source and then you get better products out of a certain link wray thanks for coming on the cube and sharing your insights congratulations on all your success great to have you on we're here at the Red Hat summit 28 teens the cubes live covers stay with us for more work day two of three days of wall-to-wall coverage we'll be right back after this short break I'm John four with John Troy here stay with us

Published Date : May 9 2018

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Action Item | AWS re:Invent 2017 Expectations


 

>> Hi, I'm Peter Burris, and welcome once again to Action Item. (funky electronic music) Every week, Wikibon gathers together the research team to discuss seminal issues that are facing the IT industry. And this week is no different. In the next couple of weeks, somewhere near 100,000 people are gonna be heading to Las Vegas for the Amazon, or AWS re:Invent show from all over the world. And this week, what we wanna do is we wanna provide a preview of what we think folks are gonna be talking about. And I'm joined here in our lovely Palo Alto studio, theCUBE studio, by Rob Hof, who is the editor-in-chief of SiliconANGLE. David Floyer, who's in analyst at Wikibon. George Gilbert, who's an analyst Wikibon. And John Furrier, who's a CUBE host and co-CEO. On the phone we have Neil Raden, an analyst at Wikibon, and also Dave Vellante, who's co-CEO with John Furrier, an analyst at Wikibon as well. So guys, let's jump right into it. David Floyer, I wanna hit you first. AWS has done a masterful job of making the whole concept of infrastructure as a service real. Nobody should downplay how hard that was and how amazing their success has been. But they're moving beyond infrastructure as a service. What do we expect for how far up Amazon is likely to go up the stack this year at re:Invent? >> Well, I can say what I'm hoping for. I agree with your premise that they have to go beyond IAS. The overall market for cloud is much bigger than just IAS, with SaaS and other clouds as well, both on-premise and off-premise. So I would start with what enterprise CIOs are wanting, and they are wanting to see a multi-cloud strategy, both on-premise and multiple clouds. SaaS clouds, other clouds. So I'm looking for AWS to provide additional services to make that easier. in particular, services, I thought of private clouds for enterprises. I'm looking for distributed capabilities, particularly in the storage area so they can link different clouds together. I want to see edge data management capabilities. I'd love to see that because the edge itself, especially the low-latency stuff, the real-time stuff, that needs specialist services, and I'd like to see them integrate that much better than just Snowball. I want to see more details about AI I'd love to see what they're doing in that. There's tremendous potential for AI in operational and to improve security, to improve availability, recovery. That is an area where I think they could be a leader of the IT industry. >> So let me stop you there, and George I wanna turn to you. So AWS in AI how do we anticipate that's gonna play out at re:Invent this year? >> I can see three things in decreasing order of likelihood. The first one is, they have to do a better job of tooling, both for, sort of, developers who want to dabble in, well get their arms around AI, but who aren't real data scientists. And then also hardcore tools for data scientists that have been well served by, recently, Microsoft and IBM, among others. So this is this Iron Man Initiative that we've heard about. For the hardcore tools, something from Domino Data Labs that looks like they're gonna partner with them. It's like a data-science workbench, so for the collaborative data preparation, modeling, deployment. That whole life cycle. And then for the developer-ready tooling, I expect to see they'll be working with a company called DataRobot, which has a really nifty tool where you put in a whole bunch of training data, and it trains, could be a couple dozen models that it thinks that might fit, and it'll show you the best fits. It'll show you the features in the models that are most impactful. In other words, it provides a lot of transparency. >> So it's kind of like models for models. >> Yes, and it provides transparency. Now that's the highest likelihood. And we have names on who we think the likely suspects are. The next step down, I would put applying machine learning to application performance management and IT operations. >> So that's the whole AI for ITOM that David Floyer just mentioned. >> Yeah. >> Now, presumably, this is gonna have to extend beyond just AI for Amazon or AWS-related ITOM. Our expectation's that we're gonna see a greater distribution of, or Amazon take more of a leadership in establishing a framework that cuts across multi-cloud. Have I got that right, David Floyer? >> Absolutely. A massive opportunity for them to provide the basics on their own platform. That's obviously the starting point. They'll have the best instrumentation for all of the components they have there. But they will need to integrate that in with their own databases, with other people's databases. The more that they can link all the units together and get real instrumentation from an application point of view of the whole of the infrastructure, the more value AI can contribute. >> John Foyer, the whole concept of the last few years of AWS is that all roads eventually end up at AWS. However, there's been a real challenge associated with getting this migration momentum to really start to mature. Now we saw some interesting moves that they made with VMware over the last couple of years, and it's been quite successful. And some would argue it might even have given another round of life to VMware. Are there some things we expect to see AWS do this time that are gonna reenergize the ecosystem to start bringing more customers higher up the stack to AWS? >> Yeah, but I think I look at it, quickly, as VMware was a groundbreaking even for both companies, VMware and AWS. We talked about that at that research event we had with them. The issue that is happening is that AWS has had a run in the marketplace. They've been the leader in cloud. Every year, it's been a slew of announcements. This year's no different. They're gonna have more and more announcements. In fact, they had to release some announcements early, before the show, because they have, again, more and more announcements. So they have the under-the-hood stuff going on that David Floyer and George were pointing out. So the classic build strategy is to continue to be competitive by having more services layered on top of each other, upgrading those services. That's a competitive strategy frame that's under the hood. On the business side, you're seeing more competition this year than ever before. Amazon now is highly contested, certainly in the marketplace with competitors. Okay, you're seeing FUD, the uncertainty and doubt from other people, how they're bundling. But it's clear. The cloud visibility is clear to customers. The numbers are coming in, multiple years of financial performance. But now the ecosystem plays, really, the interesting one. I think the VMware move is gonna be a tell sign for other companies that haven't won that top-three position. >> Example? >> I will say SAP. >> Oh really? You think SAP is gonna have a major play this year where we might see some more stuff about AWS and SAP? >> I'm hearing rumblings that SAP is gonna be expanding their relationship. I don't have the facts yet on the ground, but from what I'm sensing, this is consistent with what they've been doing. We've seen them at Google cloud platform. We talked to them specifically about how they're dealing with cloud. And their strategy is clear. They wanna be on Azure, Google, and Amazon. They wanna provide that database functionality and their client base in from HANA, and roll that in. So it's clear that SAP wants to be multi-cloud. >> Well we've seen Oracle over the past couple of years, or our research has suggested, I would say, that there's been kind of two broad strategies. The application-oriented strategy that goes down to IAAS aggressively. That'd be Oracle and Microsoft. And then the IAAS strategy that's trying to move up through an ecosystem play, which is more AWS. David Floyer and I have been writing a lot of that research. So it sounds like AWS is really gonna start doubling down in an ecosystem and making strategic bets on software providers who can bring those large enterprise install bases with them. >> Yeah, and the thing that you pointed out is migration. That's a huge issue. Now you can get technical, and say, what does that mean? But Andy Jassy has been clear, and the whole Amazon Web Services Team has been clear from day one. They're customer centric. They listen to the customers. So if they're doing more migration this year, and we'll see, I think they will be, I think that's a good tell sign and good prediction. That means the customers want to use Amazon more. And VMware was the same way. Their customers were saying, hey, we're ops guys, we want to have a cloud strategy. And it was such a great move for VMware. I think that's gonna lift the fog, if you will, pun intended, between what cloud computing is and other alternatives. And I think companies are gonna be clear that I can party with Amazon Web Services and still run my business in a way that's gonna help customers. I think that's the number one thing that I'm looking for is, what is the customers looking for in multi-cloud? Or if it's server-less or other things. >> Well, or yeah I agree. Lemme run this by you guys. It sounds as though multi-cloud increasingly is going to be associated with an application set. So, for example, it's very difficult to migrate a database manager from one place to another, as a snowflake. The cost to the customer is extremely high. The cost to the migration team is extremely high, lotta risk. But if you can get an application provider to step up and start migrating elements of the database interface, then you dramatically reduce the overall cost of what that migration might look like. Have I got that right, David Floyer? >> Yeah, absolutely. And I think that's what AWS, what I'm expecting them to focus on is more integration with more SaaS vendors, making it a better place-- >> Paul: Or just software vendors. >> Or software vendors. Well, SaaS vendors in particular, but software vendors in particular-- >> Well SAP's not a SaaS player, right? Well, they are a little bit, but most of their installations are still SAP on Oracle and moving them over, then my ass is gonna require a significant amount of SAP help. >> And one of the things I would love to see them have is a proper tier-one database as a service. That's something that's hugely missing at the moment, and using HANA, for example, on SAP, it's a tier-one database in a particular area, but that would be a good move and help a lot of enterprises to move stuff into AWS. >> Is that gonna be sufficient, though, given how dominant Oracle is in that-- >> No, they need something general purpose which can compete with Oracle or come to some agreement with Oracle. Who knows what's gonna happen in the future? >> Yeah, I don't know. >> Yeah we're all kinda ignoring here. It will be interesting to see. But at the end of the day, look, Oracle has an incentive also to render more of what it has, as a service at some level. And it's gonna be very difficult to say, we're gonna render this as a service to a customer, but Amazon can't play. Or AWS can't play. That's gonna be a real challenge for them. >> The Oracle thing is interesting and I bring this up because Oracle has been struggling as a company with cloud native messaging. In other words, they're putting out, they have a lot of open source, we know what they have for tooling. But they own IT. I mean if you dug up Oracle, they got the database as David pointed out, tier one. But they know the IT guys, they've been doing business in IT for years as a legacy vendor. Now they're transforming, and they are trying hard to be the cloud native path, and they're not making it. They're not getting the credit, and I don't know if that's a cultural issue with Oracle. But Amazon has that positioning from a developer cloud DNA. Now winning real enterprise deals. So the question that I'm looking for is, can Amazon continue to knock down these enterprise deals in lieu of these incumbent or legacy players in IT. So if IT continues to transform more towards cloud native, docker containers, or containers in Kubernetes, these kinds of micro services, I would give the advantage to Amazon over Oracle even though that Oracle has the database because ultimately the developers are driving the behavior. >> Oh again I don't think any of us would disagree with that. >> Yeah so the trouble though is the cost of migrating the applications and the data. That is huge. The systems of record are there for a reason. So there are two fundamental strategies for Oracle. If they can get their developers to add the AI, add the systems of intelligence. Make them systems of intelligence, then they can win in that strategy. Or the alternative is that they move it to AWS and do that movement in AWS. That's a much more risky strategy. >> Right but I think our kind of concluding point here is that ultimately if AWS can get big application players to participate and assist and invest in and move customers along with some of these big application migrations, it's good for AWS. And to your point John, it's probably good for the customers too. >> Absolutely. >> Yeah I don't think it's mutually exclusive as David makes a point about migrating for Oracle. I don't see a lot of migration coming off of Oracle. I look at overall database growth is the issue. Right so Oracle will have that position, but it's kind of like when we argued about the internet growth back in 1997. Just internet users growing was so great that rising tide flows. So I believe that the database growth is going to happen so fast that Amazon is not necessarily targeting Oracle's market share, they're going after the overall database market, which might be a smaller tier two kind of configuration or new architectures that are developing. So I think it's interesting dynamic and Oracle certainly could play there and lock in the database, but-- >> Here's what I would say, I would say that they're going after the new workload world, and a lot of that new workload is gonna involve database as it always has. Not like there's anything that the notion that we have solved or that database is 90% penetrated for the applications that are gonna be dominant matter in 2025 is ridiculous. There's a lot of new database that's gonna be sold. I think you're absolutely right. Rob Hof what's the general scuttlebutt that you're hearing. You know you as editor of SiliconANGLE, editor-in-chief of SiliconANGLE. What is the journalist world buzzing about for re:Invent this year? >> Well I guess you know my questions is because of the challenges that we're facing like we just talked about with migrating, the difficulty in migrating some of these applications. We also see very fast growing rivals like Google. Still small, but growing fast. And then there's China. That's a big one where is there a natural limit there that they're gonna have? So you put these things together, and I guess we see Amazon Web Services still growing at 42% a year or whatever it's great. But is it gonna start to go down because of all these challenges? >> 'Cause some of the constraints may start to assert themselves. >> Rob: Exactly, exactly. >> So-- >> Rob: That's what I'm looking at. >> Kind of the journalism world is kinda saying, are there some speed bumps up ahead for AWS? >> Exactly, and we saw one just a couple, well just this week with China for example. They sold off $300 million worth of data centers, equipment and such to their partner in China Beijing Sinnet. And they say this is a way to comply with Chinese law. Now we're going to start expanding, but expanding while you're selling off $300 million worth of equipment, you know, it begs a question. So I'm curious how they're going to get past that. >> That does raise an interesting question, and I think I might go back to some of the AI on ITOM, AI on IT operations management. Is that do you need control of the physical assets in China to nonetheless sell great service. >> Rob: And that's a big question. >> For accessing assets in China. >> Rob: Right. >> And my guess is that if they're successful with AI for ITOM and some of these other initiatives we're talking about. It in fact may be very possible for them to offer a great service in China, but not actually own the physical assets. And that's, it's an interesting question for some of the Chinese law issues. Dave Vellante, anything you want to jump in on, and add to the conversation? For example, if we look at some of the ecosystem and some of the new technologies, and some of the new investments being made around new technologies. What are some of your thoughts about some of the new stuff that we might hear about at AWS this year? >> Dave: Well so, a couple things. Just a comment on some of the things you guys were saying about Oracle and migration. To me it comes down to three things, growth, which is clearly there, you've talked about 40% plus growth. Momentum, you know the flywheel effect that Amazon has been talking about for years. And something that really hasn't been discussed as much which is economics, and this is something that we've talked about a lot and Amazon is bringing a software like marginal economics model to infrastructure services. And as it potentially slows down its growth, it needs to find new areas, and it will expand its tan by gobbling up parts of the ecosystem. So, you know there's so much white space, but partners got to be careful about where they're adding value because ultimately Amazon is gonna target those much in the same way, in my view anyway that Microsoft and Intel have in the past. And so I think you've got to tread very carefully there, and watch where Amazon is going. And they're going into the big areas of AI, trying to do more stuff with the Edge. And anywhere there's automation they are going to grab that piece of value in the value chain. >> So one of the things that we've been, we've talked about two main things. We've talked about a lot of investments, lot of expectations about AI and how AI is gonna show up in a variety of different ways at re:Invent. And we've talked about how they're likely to make some of these migration initiatives even that much more tangible than they have been. So by putting some real operational clarity as to how they intend to bring enterprises into AWS. We haven't talked about IoT. Dave just mentioned it. What's happening with the Edge, how is the Edge going to work? Now historically what we've seen is we've seen a lot of promises that the Edge was all going to end up in the cloud from a data standpoint, and that's where everything was gonna be processed. We started seeing the first indications that that's not necessarily how AWS is gonna move last year with Snowball and server-less computing, and some of those initiatives. We have anticipated a real honest to goodness true private cloud, AWS stack with a partnership. Hasn't happened yet. David Floyer what are we looking for this year? Are we gonna see that this year or are we gonna see more kind of circumnavigating the issue and doing the best that they can? >> Yeah, well my prediction last year was that they would come out with some sort of data service that you could install on your on-premise machine as a starting point for this communication across a multi cloud environment. I'm still expecting that, whether it happens this year or early next year. I think they have to. The pressure from enterprises, and they are a customer driven organization. The pressure from enterprises is going to mandate that they have some sort of solution on-premise. It's a requirement in many countries, especially in Europe. They're gonna have to do that I think without doubt. So they can do it in multiple ways, they can do it as they've done with the US government by putting in particular data centers, whole data centers within the US government. Or they can do it with small services, or they can have a, take the Microsoft approach of having an AWS service on site as well. I think with pressure from Microsoft, the pressure from Europe in particular is going to make this an essential requirement of their whole strategy. >> I remember a number of years going back a couple decades when Dell made big moves because to win the business of a very large manufacturer that had 50,000 work stations. Mainly engineers were turning over every year. To get that business Dell literally put a distribution point right next to that manufacturer. And we expect to see something similar here I would presume when we start talking about this. >> Yeah I mean I would make a comment on the IoT. First of all I agree with what David said, and I like his prediction, but I'm kind of taking a contrarian view on this, and I'm watching a few things at Amazon. Amazon always takes an approach of getting into new markets either with a big idea, and small teams to figure it out or building blocks, and they listen to the customer. So IoT is interesting because IoT's hard, it's important, it's really a fundamental important infrastructure, architecture that's not going away. I mean it has to be nailed down, it's obvious. Just like blockchain kinda is obvious when you talk about decentralization. So it'll be interesting to see what Amazon does on those two fronts. But what's interesting to note is Amazon always becomes their first customer. In their retail business, AWS was powering retail. With Whole Foods, and the stuff they're doing on the physical side, it'll be very interesting to see what their IoT strategy is from a technology standpoint with what they're doing internally. We get food delivered to our house from Amazon Fresh, and they got Whole Foods and all the retail. So it'll be interesting to see that. >> They're buying a lot of real estate. And I thought about this as well John. They're buying a lot of real estate, and how much processing can they put in there. And the only limit is that I don't think Whole Foods would qualify as particularly secure locations (laughing) when we start talking about this. But I think you're absolutely right. >> That only brings the question, how will they roll out IoT. Because he's like okay roll out an appliance that's more of an infrastructure thing. Is that their first move. So the question that I'm looking for is just kind of read the tea leaves and saying, what is really their doing. So they have the tech, and it's gonna be interesting to see, I mean it's more of a high level kind of business conversation, but IoT is a really big challenging area. I mean we're hearing that all over the place from CIOs like what's the architecture, what's the playbook? And it's different per company. So it's challenging. >> Although one of the reasons why it looks different per company is because it is so uncertain as to how it's gonna play out. There's not a lot of knowledge to fuse. My guess is that in 10 years we're gonna look back and see that there was a lot more commonality and patterns of work that were in IoT that many people expected. So I'll tell you one of the things that I saw last year that particularly impressed me at AWS re:Invent. Was the scale at which the network was being built out. And it raised for me an interesting question. If in fact one of the chief challenges of IoT. There are multiple challenges that every company faces with IoT. One is latency, one is intellectual property control, one is legal ramification like GDPR. Which is one of the reasons why the whole Europe play is gonna be so interesting 'cause GDPR is gonna have a major impact on a global basis, it's not just Europe. Bandwidth however is an area that is not necessarily given, it's partly a function of cost. So what happens if AWS blankets the world with network, and customers to get access to at least some degree of Edge no longer have to worry about a telco. What happens to the telco business at least from a data communication standpoint? Anybody wanna jump in on that one? >> Well yeah I mean I've actually talked to a couple folks like Ericson, and I think AT&T. And they're actually talking about taking their central offices and even the base stations, and sort of outfitting them as mini data centers. >> As pops. >> Yeah. But I think we've been hearing now for about 12 months that, oh maybe Edge is going to take over before we actually even finish getting to the cloud. And I think that's about as sort of ill-considered as the notion that PCs were gonna put mainframes out of business. And the reason I use that as an analogy, at one point IBM was going to put all their mainframe based databases and communication protocol on the PC. That was called OS2 extended edition. And it failed spectacularly because-- >> Peter: For a lot of reasons. >> But the idea is you have a separation of concerns. Presentation on one side in that case, and data management communications on the other. Here in this, in what we're doing here, we're definitely gonna have the low latency inferencing on the Edge and then the question is what data goes back up into the cloud for training and retraining and even simulation. And we've already got, having talked to Microsoft's Azure CTO this week, you know they see it the same way. They see the compute intensive modeling work, and even simulation work done in the cloud, and the sort of automated decisioning on the Edge. >> Alright so I'm gonna make one point and then I want to hit the Action Item around here. The one point I wanna make is I have a feeling that over, and I don't know if it's gonna happen at re:Invent this year but I have a feeling that over the course of the next six to nine months, there's going to be a major initiative on the part of Amazon to start bringing down the cost of data communications, and use their power to start hitting the telcos on a global basis. And what's going to be very very interesting is whether Amazon starts selling services to its network independent of its other cloud services. Because that could have global implications for who wins and who loses. >> Well that's a good point, I just wanna add color on that. Just anecdotally from my perspective you asked a question and I went, haven't talked to anyone. But knowing the telco business, I think they're gonna have that VMware moment. Because they've been struggling with over the top for so long. The rapid pace of innovation going on, that I don't think Amazon is gonna go after the telcos, I think it's just an evolutionary steamroller effect. >> It's an inevitability. >> It's an inevitability that the steamroller's coming. >> So users, don't sign longterm data communications deals right now. >> Why wouldn't you do a deal with Amazon if you're a telco, you get relevance, you have stability, lock in your cash flows, cut your deal, and stay alive. >> You know it's an interesting thought. Alright so let's hit the Action Item around here. So really quickly, as a preface for this, the way we wanna do this is guys, is that John Furrier is gonna have a couple hour one on one with Andy Jassy sometime in the next few days. And so if you were to, well tell us a little about that first John. >> Well every re:Invent we've been doing re:Invent for multiple years, I think it's our sixth year, we do all the events, and we cover it as the media partner as you know. And I'm gonna have a one on one sit down every year prior to re:Invent to get his view, exclusive interview, for two hours. Talk about the future. We broke the first Amazon story years ago on the building blocks, and how they overcame, and now they're winning. So it's a time for me to sit down and get his insight and continue to tell the story, and document the growth of this amazing success story. And so I'm gonna ask him specific questions and I wanted, love to know what he's thinking. >> Alright guys so I want each of you to pretend that you are, so representing your community, what would your community, what's the one question your community would like answered by Andy Jassy. George let's start with you. >> So my question would be, are you gonna take IT operations management, machine learn enable it, and then as part of offering a hybrid cloud solution, do you extend that capability on-prem, and maybe to even other vendor clouds. >> Peter: That's a good one, David Floyer. >> I've got two if I may. >> The more the merrier. >> I'll say them very quickly. The first one, John, is you've, the you being AWS, developed a great international network, with fantastic performance. How is AWS going to avoid conflicts with the EU, China, Japan, and particularly about their resistance about using any US based nodes. And from in-country telecommunication vendors. So that's my first, and the second is, again on AI, what's going to be the focus of AWS in applying the value of AI. Where are you gonna focus first and to give value to your customers? >> Rob Hof do you wanna ask a question? >> Yeah I'd like to, one thing I didn't raise in terms of the challenges is, Amazon overall is expanding so fast into all kinds of areas. Whole Foods we saw this. I'd ask Jassy, how do you contend with reality that a lot of these companies that you're now bumping up against as an overall company. Now don't necessarily want to depend on AWS for their critical infrastructure because they're competitors. How do you deal with that? >> Great question, David Vellante. >> David: Yeah my question is would be, as an ecosystem partner, what advice would you give? 'Cause I'm really nervous that as you grow and you use the mantra of, well we do what customers want, that you are gonna eat into my innovation. So what advice would you give to your ecosystem partners about places that they can play, and a framework that they should think about where they should invest and add value without the fear of you consuming their value proposition. >> So it's kind of the ecosystem analog to the customer question that Rob asked. So the one that I would have for you John is, the promise is all about scale, and they've talked a lot about how software at scale has to turn into hardware. What will Amazon be in five years? Are they gonna be a hardware player on a global basis? Following his China question, are they gonna be a software management player on a global basis and are not gonna worry as much about who owns the underlying hardware? Because that opens up a lot of questions about maybe there is going to be a true private cloud option an AWS will just try to run on everything, and really be the multi cloud administrator across the board. The Cisco as opposed to the IBM in the internet transformation. Alright so let me summarize very quickly. Thank you very much all of you guys once again for joining us in our Action Item. So this week we talked about AWS re:Invent. We've done this for a couple of years now. theCUBE has gone up and done 30, 35, 40 interviews. We're really expanding our presence at AWS re:Invent this year. So our expectation is that Amazon has been a major player in the industry for quite some time. They have spearheaded the whole concept of infrastructure as a service in a way that, in many respects nobody ever expected. And they've done it so well and so successfully that they are having an enormous impact way beyond just infrastructure in the market place today. Our expectation is that this year at AWS re:Invent, we're gonna hear a lot about three things. Here's what we're looking for. First, is AWS as a provider of advanced artificial intelligence technologies that then get rendered in services for application developers, but also for infrastructure managers. AI for ITOM being for example a very practical way of envisioning how AI gets instantiated within the enterprise. The second one is AWS has had a significant migration as a service initiative underway for quite some time. But as we've argued in Wikibon research, that's very nice, but the reality is nobody wants to bond the database manager. They don't want to promise that the database manager's gonna come over. It's interesting to conceive of AWS starting to work with application players as a way of facilitating the process of bringing database interfaces over to AWS more successfully as an onboarding roadmap for enterprises that want to move some of their enterprise applications into the AWS domain. And we mentioned one in particular, SAP, that has an interesting potential here. The final one is we don't expect to see the kind of comprehensive Edge answers at this year's re:Invent. Instead our expectation is that we're gonna continue to see AWS provide services and capabilities through server-less, through other partnerships that allow AWS to be, or the cloud to be able to extend out to the Edge without necessarily putting out that comprehensive software stack as an appliance being moved through some technology suppliers. But certainly green grass, certainly server-less, lambda, and other technologies are gonna continue to be important. If we finalize overall what we think, one of the biggest plays is, we are especially intrigued by Amazon's continuing build out of what appears to be one of the world's fastest, most comprehensive networks, and their commitment to continue to do that. We think this is gonna have implications far beyond just how AWS addresses the Edge to overall how the industry ends up getting organized. So with that, once again thank you very much for enjoying Action Item, and participating, and we'll talk next week as we review some of the things that we heard at AWS. And we look forward to those further conversations with you. So from Peter Burris, the Wikibon team, SiliconANGLE, thank you very much and this has been Action Item. (funky electronic music)

Published Date : Nov 17 2017

SUMMARY :

of making the whole concept be a leader of the IT industry. So AWS in AI how do we anticipate For the hardcore tools, Now that's the highest likelihood. So that's the whole AI for ITOM is gonna have to extend for all of the components they have there. the ecosystem to start that AWS has had a run in the marketplace. I don't have the facts yet on that goes down to IAAS aggressively. and the whole Amazon Web Services Team of the database interface, And I think that's what but software vendors in particular-- but most of their installations And one of the things I happen in the future? But at the end of the day, look, So the question that I'm looking for is, of us would disagree with that. that they move it to AWS for the customers too. So I believe that the database that the notion that we have solved because of the challenges 'Cause some of the to comply with Chinese law. the physical assets in China and some of the new technologies, of the things you guys how is the Edge going to work? is going to make this because to win the business and all the retail. And the only limit is that just kind of read the Which is one of the reasons even the base stations, And the reason I use that as an analogy, and the sort of automated of the next six to nine months, But knowing the telco the steamroller's coming. So users, don't sign longterm with Amazon if you're a telco, the way we wanna do this is guys, and document the growth of that you are, so and maybe to even other vendor clouds. So that's my first, and the second is, in terms of the challenges is, and a framework that So it's kind of the

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Christopher Penn, SHIFT Communications | IBM CDO Strategy Summit 2017


 

>> Live from Boston, Massachusetts, it's theCUBE, Covering IBM Chief Data Officer Summit. Brought to you by IBM. >> Welcome back to theCUBE's live coverage of IBM Chief Data Strategy Summit. My name is Rebecca Knight, and I'm here with my co-host Dave Vellante, we are joined by Christopher Penn, the VP of Marketing Technology at SHIFT Communications, here in Boston. >> Yes. >> Thanks so much for joining us. >> Thank you for having me. >> So we're going to talk about cognitive marketing. Tell our viewers: what is cognitive marketing, and what your approach to it is. >> Sure, so cognitive marketing essentially is applying machine learning and artificial intelligence strategies, tactics and technologies to the discipline of marketing. For a really long time marketing has been kind of known as the arts and crafts department, which was fine, and there's certainly, creativity is an essential part of the discipline, that's never going away. But we have been tasked with proving our value. What's the ROI of things, is a common question. Where's the data live? The chief data officer would be asking, like, who's responsible for this? And if we don't have good answers to those things, we kind of get shown the door. >> Well it sort of gets back to that old adage in advertising, I know half my marketing budget is wasted, I just don't know which half. >> Exactly. >> So now we're really able to know which half is working. >> Yeah, so I mean, one of the more interesting things that I've been working on recently is using what's called Markov chains, which is a type of very primitive machine learning, to do attribution analysis, to say what actually caused someone to become a new viewer of theCUBE, for example. And you would take all this data that you have from your analytics. Most of it that we have, we don't really do anything with. You might pull up your Google Analytics console, and go, "Okay, I got more visitors today than yesterday." but you don't really get a lot of insights from the stock software. But using a lot of tools, many of which are open source and free of financial cost, if you have technical skills you can get much deeper insights into your marketing. >> So I wonder, just if we can for our audience... When we talk about machine learning, and deep learning, and A.I., we're talking about math, right, largely? >> Well so let's actually go through this, because this is important. A.I. is a bucket category. It means teaching a machine to behave as though it had human intelligence. So if your viewers can see me, and disambiguate me from the background, they're using vision, right? If you're hearing sounds coming out of my mouth and interpreting them into words, that's natural language processing. Humans do this naturally. It is now trying to teach machines to do these things, and we've been trying to do this for centuries, in a lot of ways, right? You have the old Mechanical Turks and stuff like that. Machine learning is based on algorithms, and it is mostly math. And there's two broad categories, supervised and unsupervised. Supervised is you put a bunch of blocks on the table, kids blocks, and you hold the red one, and you show the machine over and over again this is red, this is red, and eventually you train it, that's red. Unsupervised is- >> Not a hot dog. (Laughter) >> This is an apple, not a banana. Sorry CNN. >> Silicon Valley fans. >> Unsupervised is there's a whole bunch of blocks on the table, "Machine, make as many different sequences as possible," some are big, some are small, some are red, some are blue, and so on, and so forth. You can sort, and then you figure out what's in there, and that's a lot of what we do. So if you were to take, for example, all of the comments on every episode of theCUBE, that's a lot, right? No humans going to be able to get through that, but you can take a machine and digest through, just say, what's in the bag? And then there's another category, beyond machine learning, called deep learning, and that's where you hear a lot of talk today. Deep learning, if you think of machine learning as a pancake, now deep learnings like a stack of pancakes, where the data gets passed from one layer to the next, until what you get at the bottom is a much better, more tuned out answer than any human can deliver, because it's like having a hundred humans all at once coming up with the answer. >> So when you hear about, like, rich neural networks, and deep neural networks, that's what we're talking about. >> Exactly, generative adversarial networks. All those things are ... Any kind of a lot of the neural network stuff is deep learning. It's tying all these piece together, so that in concert, they're greater than the sum of any one. >> And the math, I presume, is not new math, right? >> No. >> SVM and, it's stuff that's been around forever, it's just the application of that math. And why now? Cause there's so much data? Cause there's so much processing power? What are the factors that enable this? >> The main factor's cloud. There's a great shirt that says: "There's no cloud, it's just somebody else's computer." Well it's absolutely true, it's all somebody else's computer but because of the scale of this, all these tech companies have massive server farms that are kind of just waiting for something to do. And so they offer this as a service, so now you have computational power that is significantly greater than we've ever had in human history. You have the internet, which is a major contributor, the ability to connect machines and people. And you have all these devices. I mean, this little laptop right here, would have been a supercomputer twenty years ago, right? And the fact that you can go to a service like GitHub or Stack Exchange, and copy and paste some code that someone else has written that's open source, you can run machine learning stuff right on this machine, and get some incredible answers. So that's why now, because you've got this confluence of networks, and cloud, and technology, and processing power that we've never had before. >> Well with this emphasis on math and science in marketing, how does this change the composition of the marketing department at companies around the world? >> So, that's a really interesting question because it means very different skill sets for people. And a lot of people like to say, well there's the left brain and then there's a right brain. The right brains the creative, the left brains the quant, and you can't really do that anymore. You actually have to be both brained. You have to be just as creative as you've always been, but now you have to at least have an understanding of this technology and what to do with it. You may not necessarily have to write code, but you'd better know how to think like a coder, and say, how can I approach this problem systematically? This is kind of a popular culture joke: Is there an app for that, right? Well, think about that with every business problem you face. Is there an app for that? Is there an algorithm for that? Can I automate this? And once you go down that path of thinking, you're on the path towards being a true marketing technologist. >> Can you talk about earned, paid, and owned media? How those lines are blurring, or not, and the relationship between sort of those different forms of media, and results in PR or advertising. >> Yeah, there is no difference, media is media, because you can take a piece of content that this media, this interview that we're doing here on theCUBE is technically earned media. If I go and embed this on my website, is that owned media? Well it's still the same thing, and if I run some ads to it, is it technically now paid media? It's the thing, it's content that has value, and then what we do with it, how we distribute it, is up to us, and who our audience is. One of the things that a lot of veteran marketing and PR practitioners have to overcome is this idea that the PR folks sit over there, and they just smile and dial and get hits, go get another hit. And then the ad folks are over here... No, it's all the same thing. And if we don't, as an industry realize that those silos are artificially imposed, basically to keep people in certain jobs, we will eventually end up turning over all of it to the machines, because the machines will be able to cross those organizational barriers much faster. When you have the data, and whatever the data says that's what you do. So if the data says this channels going to be more effective, yes it's a CUBE interview, but actually it's better off as a paid YouTube video. So the machine will just go do that for us. >> I want to go back to something you were talking about at the very beginning of the conversation, which is really understanding, companies understanding, how their marketing campaigns and approaches are effectively working or not working. So without naming names of clients, can you talk about some specific examples of what you've seen, and how it's really changed the way companies are reaching customers? >> The number one thing that does not work, is for any business executive to have a pre-conceived idea of the way things should be, right? "Well we're the industry leader in this, we should have all the market share." Well no, the world doesn't work like that anymore. This lovely device that we all carry around in our pockets is literally a slot-machine for your attention. >> I like it, you've got to copyright that. A slot machine for your attention. >> And there's a million and a half different options, cause that's how many apps there are in the app store. There's a million and half different options that are more exciting than your white paper. (Laughter) Right, so for companies that are successful, they realize this, they realize they can't boil the ocean, that you are competing every single day with the Pope, the president, with Netflix, you know, all these things. So it's understanding: When is my audience interested in something? Then, what are they interested in? And then, how do I reach those people? There was a story on the news relatively recently, Facebook is saying, "Oh brand pages, we're not going to show "your stuff in the regular news feed anymore, "there will be a special feed over here "that no one will ever look at, unless you pay up." So understanding that if we don't understand our audiences, and recruit these influencers, these people who have the ability to reach these crowds, our ability to do so through the "free" social media continues to dwindle, and that's a major change. >> So the smart companies get this, where are we though, in terms of the journey? >> We're in still very early days. I was at major Fortune 50, not too long ago, who just installed Google Analytics on their website, and this is a company that if I named the name you would know it immediately. They make billions of dollars- >> It would embarrass them. >> They make billions of dollars, and it's like, "Yeah, we're just figuring out this whole internet thing." And I'm like, "Cool, we'd be happy to help you, but why, what took so long?" And it's a lot of organizational inertia. Like, "Well, this is the way we've always done it, and it's gotten us this far." But what they don't realize is the incredible amount of danger they're in, because their more agile competitors are going to eat them for lunch. >> Talking about organizational inertia, and this is a very big problem, we're here at a CDO summit to share best practices, and what to learn from each other, what's your advice for a viewer there who's part of an organization that isn't working fast enough on this topic? >> Update your LinkedIn profile. (Laughter) >> Move on, it's a lost cause. >> One of the things that you have to do an honest assessment of, is whether the organization you're in is capable of pivoting quickly enough to outrun its competition. And in some cases, you may be that laboratory inside, but if you don't have that executive buy in, you're going to be stymied, and your nearest competitor that does have that willingness to pivot, and bet big on a relatively proven change, like hey data is important, yeah, you make want to look for greener pastures. >> Great, well Chris thanks so much for joining us. >> Thank you for having me. >> I'm Rebecca Knight, for Dave Vellante, we will have more of theCUBE's coverage of the IBM Chief Data Strategy Officer Summit, after this.

Published Date : Oct 25 2017

SUMMARY :

Brought to you by IBM. the VP of Marketing Technology and what your approach to it is. of the discipline, Well it sort of gets back to that to know which half is working. of the more interesting and A.I., we're talking the red one, and you show Not a hot dog. This is an apple, not a banana. and that's where you So when you hear about, greater than the sum of any one. it's just the application of that math. And the fact that you can And a lot of people like to and the relationship between So if the data says this channels beginning of the conversation, is for any business executive to have a got to copyright that. that you are competing every that if I named the name is the incredible amount Update your LinkedIn profile. One of the things that you have to do so much for joining us. the IBM Chief Data Strategy

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Alastair Winner, HPE Pointnext Portfolio - HPE Discover 2017


 

>> Voiceover: Live from Las Vegas, it's the Cube, covering HPE Discover 2017, brought to you by Hewlett Packard Enterprise. >> Okay, welcome back everyone, we're live in Las Vegas. This is the Cube's coverage, exclusive coverage, of Hewlett Packard Enterprise HPE Discover 2017. And I'm John Furrier, co-founder SiliconAngle Media with my co-founder David Latte and also cohost. Our next guest is Alastair Winner, vice president HPE point next portfolio. Welecome back to theCUBE. Good to see you. >> Alastair: Thank you. Great to be here. >> So, okay, Pointnext Portfolio, Pointnext, new presence, take a minute, Alastair just explain Pointnext, how everything fits together. I know it's a little bit redundant for you but let's that start that off. >> Sure, no, I'd be delighted to explain. So, as you're aware the company has gone though a number of transformations and transitions. One of which was the spin merge of enterprise services to CSC, now DXC technology, we're, they're here on the show floor, so great partner of ours. But of course that created a lot of noise in the market and confusion honestly with our customers as to whether or not HPE was in the services business or not. So, the idea of the rebranding was to make it very clear, service is critically important. It's like the third part of our company strategy. So we have Hybrid IT, IT Edge and the expertise to make it happen and that expertise is HPE Pointnext. And the branding was chosen deliberately not to, to sort of replicate what you'd find in other traditional vendors. We don't talk about services in our brand. And Pointnext is literally to help our customers point at what's next in their digital transformation journey. So, that's where the brand comes from. >> David: So what's the brand promise? For Pointnext? >> I mean for us, it's about giving customers access to our expertise and we talk about really, a complete life cycle of a experience. So, previously we had consulting and support. Those terms have gone now. So we're looking clearly end to end of customer's experience and really starting with the outcome they're looking for, and having advisory, professional and operation services that connect those things together to deliver the, deliver the outcome. >> And what is the spin merge made up of? HPE Services and was it, the CSC combo? >> So we had a very significant, really IT outsourcing business, which was called enterprise services that was the previous EDS business. So yeah, that spun out and joined to CSC to become DXC Technology. >> How should customers look at you vis a vis HPE and the Enterprise partners? Obviously there, there the combination, how do you guys, where' the lines, where do you guys shake hands, where's the handoff, what are some of the engagements, like share with us some of the day to day tactical execution of your, of the portfolio? >> So I guess, we're still relatively new in terms of the brand and we're trying to really connect the dots internally to ensure that we present to our customers a seamless experience. I guess one of the things that the spin merge has enabled us to do is to engage much more actively with systems integrators and other consulting companies where perviously it was quite challenging to do so. So, with the likes of PWC and KMPG and Wipro and so previously we had, I mean they were interested in buying our technology. But from a services point of view, there was always some conflict. Now we have clarity, right? So, so part of our strategy is to really ensure we're engaging very actively with systems integrators. And likewise, we're also working very actively with our reseller partners. So, clearly HP has a long history of partnering and.. >> John: Channel. >> And as we call it it channel. And our channel partners are also going through a transformation because selling hardware is no longer a sustainable business for them in the long term. So, really helping them to transform their business from being product led to services led. I guess, I mean, the other thing we're really focused on is you know what are the solution areas. What are the business outcomes that we as an organization can really focus on because as you know digital transformation is huge, I mean it's a, you know.. >> Well, I'm glad you brought that up about the decline in the service, from a business model stand point, but we were saying in our opening, on our editorial segment that, you know a lot of people get hung up on that, but in reality, the numbers are all pointed to massive growth. Wikibon just put out a seminal report around true private cloud at a twenty to fifty billion dollar opportunity, market TAM. So, that's just private cloud. That's just. >> Yes. >> Cloud liking your infrastructure on PRAM. That's not including Hybrid Cloud. So when you factor in true private cloud, which is current state, situation, with Hybrid Cloud and then now, the, what I call the kind of the long reaching but viable vision of multicloud, >> Yep. those are really key dots that are connection for customers. So, okay margins of hardware might shift to places but the services, whether its IOT, an app integration, really it's a the center of this. >> It absolutley is at the center of it. And of course, I mean there is still clearly value from our products and our product innovation. But the way we present that value to our customers has to, has to change. And you're quite right, many of the customers, in fact the majority of the customers I talked to really view private cloud as their principal delivery vehicle, internally. IT view as their principal delivery vehicle. What we're doing through solutions like flexible capacity is enabling an IT team, to you know, to align the supply and demand of IT through an opex model rather than a capex model and really helping them right size the environment. So they can manage the fluctuations that they see because with digital there are, you know, there are many many more, the frequency of change is much a, much more... >> So the dollars are shifting to services, certainly the Edge but you brought up channel. This is a huge opportunity because now channel is reconfiguring both at the global systems integrator side as well as what was traditionally as VARS and VABS and ISBs, >> Yes. as they get closer to the customer. So you guys are kind of the glue layer between what was once HBE, get some training, speeds and feeds, to much more solution oriented. And trends there that you can highlight that should be notable for customers in around how the services is leading some of that change at the front lines? >> Well, I mean, you're absolutely right and I would say you know for us it's about outcomes, looking. We're not trying to sell the customers something. We're looking for an outcome that customer needs and then translating that into, into a chain of technology, people and process changes that they need to implement. And there I mean there are many examples on the show floor actually of services-led solutions. You know, we have the intelligent spaces cube for example where we're helping customers to manage, very valuable real estate in their, in their property, you know where you're always looking for spaces to meet your colleagues. When you turn up you want it to be digitally enabled. You know, we can combine all of these great technologies whether you know that HP or partner ISV technology into a solution. And then present it to the customer as a service. So you consume it as you use it as oppose to buying all the pieces, having to integrate together yourself, you'll own and operate, that's clearly the model, that, that's the model of the past. >> Alastair, the CIO's in our community, if I could summarize, they're telling us, I got to run the business, I got legacy systems that I have to manage, I have to grow the business. I have new apps. Maybe some of those are IOT, certainly many of them are data oriented, AI, big data, whatever you want to call it. And then I have to transform the business. So that's their digital transformation, >> Alastair: Yes. >> certainly their IT transformation, their hybrid component. So is that a valid way, to sort of look at the business, and then how specifically is Pointnext helping in those three broad areas? >> So, I would, I would completely agree. In fact the way we think about our portfolio is one of accelerating what's next. So this, you know this digital transformation, this change, and how do we accelerate and make customers much more agile in addressing the business requirements. Because, you know IT and the business are really synonymous now with each other. It's not a, it's not a back office anymore. It's the way the customer engages with their customers, with their employees, with their partners. I mean it is the interface now in which we work. So, we're all about accelerating. How can we accelerate that. And then, you're absolutely right the majority of our customers have an existing in store bays. The have many layers of, or previous generations of technology. You know it's, it's homogenous, it's complex. You know there, there are different ways of managing all of these assets. And the way we help there is really by simplifying. So we're encouraging our customers to work with us, allow us to manage the complexity, which frees up resources and money for them to then to go in and invest in the accelerate, accelerating what's next. So we're doing, for example, activities like, we call it operational support service. So we're monitoring and managing remotely the assets of the company that the IT team would have historically have done. You know, you go into like a mission control center and see all the, you know, all the lights, monitors. I mean we can do that for a customer. You know, the customer doesn't have to do that anymore. And the resources that frees up, they can go in and invest in the, in the, in their digital transformation. >> So that's not outsourcing, per se. >> No. >> You're certainly managing infrastructure on behalf of your customer. They on the assets, it's on their books? >> So, so we can do it traditional, you know capex model where it's on their books. Or we can include it inside a flexible capacity arrangement where, they're, you know they're actually paying per use. And that experience is part of the, of the solution. So we can integrate it into a pay per use model. >> I mean it seems like one of the things that HP services has done over the last several years, is sort of envision and reimagine that entire services experience and try to make it as cloud like as possible. >> Yes. >> I mean you got a head of that, I mean this has been, I don't know, three, four five years in the making. So, kind of give us an update that's gone and then, you know on a scale of one to 10, how far did you get? Are you at a five, a six, a nine? And what's new from here? >> So it's a great question. So, I'd probably give us a six, we're probably at a six I would say. 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We've got a whole tranche of customers, who really don't have the scale to benefit from flexible capacity that still want insights into their utilization, and their capacity. So we're actually, as part of our Gen 10 launch, we introducing something called HPE Capacity Care Service. So we're sort of extracting the secret source from flexible capacity. We're not actively managing the capacity on behalf of the customer, but we're giving the customer the assets to do it themselves. So that will be available by the end of this calendar year, so we're very excited about that. And the other thing we're doing is actually, to move away from selling units of IT service, like virtual machine containers or cause, and actually trying to focus on outcomes. So were starting to talk about things like back up as service, big data as service with Hadoop. So, again, really trying to create a platform that the customer can consume and all the complexity is abstracted and we present it as a service. So, we're at the early stages there. We've got very big aspirations for that. We think that's the way that our customers will want to buy from us. You know, they don't want the pieces, they want, they want the platform, the want an outcome as a service. >> Alastair, great to have you on theCUBE. Thanks for sharing. My final question for you, to end the segment is pretend I'm a CXO, CIO, CDO, CSO, whatever, CEO, Alastair, bottom line me. How are you going to make IT easier for me and simpler? Go. >> So, I'm going to make it easier by ensuring that we present you with our expertise. We're going to create an environment though which you can consume IT. And we're going to accelerate your digital transformation. >> Alright. Accelerate change, obviously congeeled economies here. There's no doubt about it. It's got a little cloud flavor, hybrid cloud, multi cloud. It's theCUBE bringing you all the data here from HPE Discover. More live action for three days of exclusive coverage with theCUBE. We'll be right back with more after this short break. (light techno music)

Published Date : Jun 6 2017

SUMMARY :

brought to you by Hewlett Packard Enterprise. This is the Cube's coverage, exclusive coverage, Great to be here. I know it's a little bit redundant for you But of course that created a lot of noise in the market access to our expertise and we talk about really, So we had a very significant, really IT outsourcing of the brand and we're trying to really connect the dots I guess, I mean, the other thing we're really focused on but in reality, the numbers are all pointed So when you factor in true private cloud, really it's a the center of this. is enabling an IT team, to you know, So the dollars are shifting to services, some of that change at the front lines? and I would say you know for us it's about outcomes, And then I have to transform the business. So is that a valid way, to sort of look at the business, You know, the customer doesn't have to do that anymore. They on the assets, it's on their books? So, so we can do it traditional, you know capex model I mean it seems like one of the things that HP services I mean you got a head of that, I mean this has been, And the other thing we're doing is actually, to move away Alastair, great to have you on theCUBE. that we present you with our expertise. all the data here from HPE Discover.

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Deepak R. Bharadwaj, ServiceNow - ServiceNow Knowledge 2017 - #Know17 - #theCUBE


 

[Announcer]: Live from Orlando, Florida, It's the Cube. Covering ServiceNow Knowledge17. Brought to you by ServiceNow. (electronic music) >> Hi Everybody, we're back in Orlando, Florida. This is The Cube, the leader in live-tech coverage and we are covering ServiceNow Knowledge17, three days of wall-to-wall coverage. My name is Dave Vellante and my co-host, Jeff Fricke. Jeff, our fifth year doing Knowledge. >> Amazing. >> We've talked over the years about ServiceNow extending its platform into the line of business, and one of those areas is HR. We've had a number of guests on the HR and we're pleased to invite Deepak Bharadwaj, who is the general manager of the HR business unit. Great to see you Deepak, thanks for coming on again. >> Thanks Dave, pleasure. >> So off from the keynote this morning, I had tweeted out it was the best IT demo I'd ever seen. No technology, just people with footballs, soccer balls, taking us through an HR example. But, so before we get there, the keynote today. A huge audience, a lot of interest in HR and bringing ServiceNow to HR. >> Yeah, absolutely. I think what we recognized is HR is where a lot of these processes related life events start and then that has implications to many other departments. So, you think about onboarding, off boarding, transfers, relocations, external leave of absence. Almost all of these processes cut across all departments. And the department that gets the biggest workload often times is IT. So, one of the reasons we see all that interest from IT in HR type use cases is because they are at the receiving end of all of that action, if you will, and if we can solve it for IT, we solve it for HR, we are ultimately solving it for the employee and that's what we're all about. So, it's truly exciting to see the interest both in my HR topic keynote yesterday, as well as today. There are slightly different audiences. My topic keynote was more geared towards the HR audience and we actually have a lot of them at the show, which is always encouraging. And today's keynote was more geared towards what we call our IT champions who want to integrate HR to impress the platform and that's absolutely work we like to see as well. >> Yeah, so the momentum in the business is quite good. I know you guys don't break out the numbers specifically for your business unit but you talk about a lot of Pioneer Lightspeed HR customers. You gave some examples. One of the examples you gave was your recent, your personal experience. Everybody can relate to HR, but your recent name change. >> Yup. >> So give us an update, sort of on the business and talk a little bit more about why HR is so critical to ServiceNow. >> I think the opportunity to transform the enterprise is huge with HR, and just looking at the traction that we're seeing from the market place, it's almost the next adjacency after IT where there's just a lot of inefficiency. If you think about our work and lightspeed model, we're really going after unstructured work patterns and guess where the most unstructured work happens today. It's in HR. It's a nice adjacency for us. Plays well with our platform, the core of what we do with service management. And it's a market that's been underserved for years. Customers have told us, "This is what we would like you "to do." And that's how the HR business unit itself was formed, that's why I came here, that's how I got this job. And since then, we've just seen just dramatic traction, especially as the emphasis moves more and more towards making that experience truly consumerized, the service experience for the employee consumerized across all of the departments within the enterprise. So how do you treat your employees just like you would your customers? That's kind of a theme that you see cut across the entire costumer base, and they're really wanting to get on that bandwagon. And ServiceNow is an excellent platform to be accomplishing that. >> It's just so interesting how we see these great successes built in companies recently, just attacking unidentified inefficiency. The Cloud identified just a ridiculously low utilization rate at corporate data centers, and unlocked the value of that efficiency. Uber unlocked the inefficiency of all these cars sitting around not being used. And as you guys have identified, there's so much inefficiency in these unstructured processes that go cross multiple channels. Phone, text, email, Slack, Gerub, pick your favorite thing, they're all over the place. So, it's really this huge value opportunity to grab because it is just grossly inefficient, and almost so inefficient we don't even recognize that there's a much, much better way, until you actually do it in a much, much better way. >> Yeah, no, Jeff, that's absolutely right. So, like you mentioned, there's a technology aspect to this, so, there's just multiple systems, and that leads to inefficiency. And then, when you don't get what you want from the technology, what do you do? You resort to people. And so, for years, HR has dealt with this problem by just throwing more people at it. And the way I like to think about it is we've gone from this era of trying to, essentially, create reincarnations of things that were already automated. So, I come from the HCM space, if you will. Talent management, recruiting, and so, we've taken a recruiting system, and then tried to make that better and better and better. Put it in the cloud, and so on and so forth. And if you look Code HR and some of these other technologies that's what they do, and they do a great job at that. But what we've recognized is, yes, that is obviously important and necessary, but really, like I said earlier, when you have a life event, you are looking for just information, so you can make the choices that you want to be making during that life event. You want step-by-step guidance. You want access to some person, a real person, that can help answer those questions. And when you don't get those types of things, now you're back to unstructured emails and sending text messages to somebody in HR, and that's not their job. Their job is to be helping you with providing strategic support. And so, how can we unlock the utilization, if you will, of those HR professionals, the people, as an asset, within HR, and make them more productive. That's what we're all about. >> And then jump on the latest, greatest trend, which is Cloud, obviously you guys have Cloud application, a little bit of software automation, a little bit data support into that automation, and then, ta-da. Hopefully, it's a whole lot smoother process. >> Yeah, yeah. >> What has to happen for a customer to take advantage of HR within ServiceNow? We had one guest on yesterday that they actually started at HR, but generally, that's not the case, right? Normally, it's an extension of ITSM. So, what's the typical case and what are the prerequisites for customers? >> I think in mind, a couple of things have to happen. One is HR has to be brought in. So, we got a lot of IT champions, which is great, but I encouraged them to go out and to give these HR people a hug, literally. Because they need to understand what the platform can do for HR and how it can unlock that productivity that he just spoke about, Jeff. And HR has to be brought in, they need to be educated on the problem that they have. A lot of times, they don't even recognize that there's a problem, because they've just gotten used to doing things a certain way, and now, there is this revolutionary platform that can help them, so getting them on board, getting that buy in is important. I think the other thing that has to happen is these organizations need to identify very specific set of problems that they want to go after because if you look at the problem set that we can address it's everything from just simple case management all the way to automating business processes like on boarding. You can start wherever you want in that spectrum, but you need to figure out what your priorities are and start there, and if it's case management, that's fine. You figure that out. Now, you can actually measure progress and move from there. If you want to start with on boarding and automating a business process, that's fine, as well. But very often, I find that our customers need some help in trying to identify the priority projects that they can tackle. And that's a blessing and a curse of having such a powerful platform. It can do everything, and often times, it's just getting to the right set of priorities that you want to tackle. >> The flexibility of the platform, like you say, it's a two-sided coin. But I want to ask you a question. You're a software executive, you've been in the business a while. You know one of the complaints of software, historically, is if I have a process that's fossilized, a lot of times when I bring in new software, I have to change that process to adapt to the way in which the software handles it, and that's been a headwind for a lot of adoption. If I have a process that's baked can I just sort of use that within ServiceNow, and apply the existing processes? And is that typically how it happens? Or do customers sit back and say, hey, there's a better way to do this? >> Yeah, I would say, there's probably a mix of the two. There is the where do I start? I have a process, can't I just take that and put it into ServiceNow? And absolutely. That's been happening since ServiceNow has been in its existence. That's the core of what we do, being able to structure work, being able to automate it through workflows, things like that. But oftentimes, what'll happen is then they get the analytics, using performance analytics or reporting solutions, you can now start to look at what's working, what's not, and then make some adjustments. So, for example, with HR, you might start off with, hey, everything is a general inquiry. And so, now you're getting a number of things that are tagged as general inquiries, but then you look at analytics data, and it says, well 30% of those are actually going to the payroll department. So guess what? Now we need to restructure our processes so that we've got some special handling for payroll, because that tends to be a friction point for employees. And that's how our platform can provide that visibility, so you can evolve as your needs evolve and you mature. >> I was going to say, and I'm sure people are wondering, there's other big HCM applications out there. You've worked with some of them. How does the ServiceNow offering suite fix into their existing HR application infrastructure. >> Great question. So, this is probably the number one question that our customers ask us. They're trying to figure out where does ServiceNow start and where do these other applications begin. And I think the answer is it depends. And we want to provide customers with choices. What we are trying to optimize for is that employee service experience. What does that look like, and how do we make it as consumerized as possible? So, there's maybe three broad use cases where these solutions fit in. So, one might be I am within one of these systems. So, let's say I'm doing a performance review within a work day or success factors, and now, I have a question, I'm stuck here. Now, you're in ServiceNow, and you're submitting a case, asking a question, searching a knowledge article, as an example. That's one use case. The second use case is something happened in my life. I'm going to have a baby, or somebody in my family is sick and I need to tend to them. Or I need to relocate an employee from a different country. Where do I even begin? So you start with ServiceNow, potentially. You figure out what you want to do, and then you submit the request, and eventually, you might end up completing a transaction in one of the systems. But what we do is help guide that employee to where they need to be going. And the third one really is the use case we explored this morning, which is around on boarding, off boarding, transfers, how do we take what's happening within those systems, and extend that to all the other department? So, there may be aspects of on boarding, as an example, that's happening in a recruiting system. How do we take that and then extend it into IT and finance and facilities, and so on and so forth. >> Jeff: Great. That's a good question. >> Deepak, can you share with us some early customer experiences, some maybe metrics, proof points? >> Sure, yeah. I actually had a couple of those on the screen this morning so I'll use Sally Beauty as an example. Beauty supply retailer. And they started with the employee relations function, and trying to optimize that. And the challenge they were having is all of the employee relations questions from the field, and they got a number of stores, and all of these associates where sending in these questions and inquiries and complaints, in some cases, to the HR business partner. So, there were regional business partners in each of the regions, and they were getting all of these questions. So, as a result, that HR business partner, who is supposed to be thinking about how to help staff new stores, and just provide more strategic support to the managers, district managers, they are fielding first level questions about employee relations. And so, what they did was they centralized that function, the HR service delivering function, so that there is all these calls go to a central location, and they just had two people, now, manning it, and we did some value calculation with them, and what we recognized is they had saved the equivalent of seven people's worth of time, that could then be repurposed back into something else. So, the centralized the function, the moved work from high cost business partners to lower cost HR support personnel, and each person that you can free up is at least $100,000 a year, fully loaded. And so that math starts to add up pretty fast and pretty quickly. This is just employee relations. You extend that to benefits and payroll, and so on and so forth. You in millions of dollars a year. >> That's a pretty powerful example, and even though they're not getting rid of people, but they're avoiding potentially new hires, and as you say, they're driving new value. Every company we talk to is trying to do some kind of digital transformation. What they don't want to do is route paper. So, is that what you're seeing? Where are they putting the resources that they're saving. What are seeing? Some examples of what customers are doing. >> It's all sorts of things. I think analyzing the data is a big area. Just the data science piece of it. So, if you look at a service center, would you rather be looking at how to reorganize your resources, or would you rather respond via email to all these unstructured queries? Clearly, the former is a much more higher value added work. So that's one area that you see a lot of repurposing. The other that I talk about is how can you improve the quality of service itself. So, instead of you answering questions about my benefits plan, go find me a better benefits plan. Do some research and look at what else it out there. That's where you should be spending time. And the classic one is really around talent. There's just a lot of talent management type activities that need to take place from sourcing, recruiting, managing succession planning processes and thing like that. Again, you should not be telling me how to put a job requisition online, and what pay grade to select and what area to post this in. All of that should be available as some sort of a knowledge-based item. You should be actually going out there and doing your job of sourcing high-quality candidates. So, that's how these things really compliment each other and unlock the potential of the HR team. >> Yeah, spend your time sharpening the sod, not whackin' at the tree, right? >> Exactly. >> I got an automated tree whacker. I can actually focus on where I want to go next. >> All right, real quick, we have limited time here, but the announcements that you're makin' today, we haven't touched on that yet. So, give us the run down. >> What we've done, essentially, is looked at processes that require, and the way we categorize it is these are processes that are usually long running, processes that require action across multiple parties, multiple departments, and they have a specific sequence. So, we looked at that as the baseline, and we said, hey, what fits into this? Because if we could create a structure that models this out in a very easy to configure manner, than what problems could we solve. Obviously we used onboarding as the example of where we wanted to go, but we found out that that model is easily applicable for transfers or off boarding, things like that. And so, what we've done is taken the underlying workflow capabilities off the platforms. Underneath the covers, it's still a workflow that is running but we essentially created a very clean data model on top. The imagery that I use is when you go into these HR, visit any HR customer, if they are going through an exercise of revamping, let's say, their onboarding process, then you'll see a wall with sticky notes, Post-It sticky notes, different colors. And we took that and we said how can we get that into the software, where you'll see phases. There is day, offer stage, pre boarding, week one, month one, and so on and so forth, and each of those stickies, they actually represent activities within the application. So, we've created a model that lets you take that visual imagery and put it in the product, so it's just easy for them, easy for HR to be able to configure this without needing any technical expertise and that's where I think there's a lot of IP. It helps them with change management. It'll help with adoption. And hopefully, it'll bring a true transformation, not just to HR, but across the enterprise. >> Excellent, well, Deepak, thanks very much for coming back in The Cube. It's good to see you again. >> My pleasure, Dave, Jeff. Thank you so much. >> All right, keep it right there, everybody. We'll be back with our next guest. This is The Cube, we're live from Knowledge17, and we'll be right back. (electronic music)

Published Date : May 10 2017

SUMMARY :

Brought to you by ServiceNow. This is The Cube, the leader in live-tech coverage Great to see you Deepak, thanks for coming on again. and bringing ServiceNow to HR. So, one of the reasons we see all that interest One of the examples you gave was your recent, to ServiceNow. And that's how the HR business unit itself was formed, And as you guys have identified, there's so much So, I come from the HCM space, if you will. which is Cloud, obviously you guys have Cloud application, at HR, but generally, that's not the case, right? to the right set of priorities that you want to tackle. The flexibility of the platform, like you say, So, for example, with HR, you might start off with, How does the ServiceNow offering suite fix into And the third one really is the use case we explored That's a good question. And so that math starts to add up pretty fast So, is that what you're seeing? So, instead of you answering questions about my benefits I can actually focus on where I want to go next. but the announcements that you're makin' today, that require, and the way we categorize it is It's good to see you again. Thank you so much. and we'll be right back.

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Ramesh Gopinath | IBM Interconnect 2017


 

>> Announcer: Live, from Las Vegas, it's The Cube covering Interconnect, 2017. Brought to you by, IBM. >> Hey welcome back everybody, live here in Las Vegas at the Mandalay Bay IMB Interconnect 2017, it's The Cube's exclusive coverage, I'm Jon Furrier, my co-host Dave Vellante, our next guest is Ramesh Gopinath who's the VP of Block Chain Solutions and Research, welcome to The Cube. >> Thank you. >> Block chain front and center, super exciting, it's been trending pretty much throughout the conference, really is an amazing story, big props from the CEO and (mumbles) and a variety of the executives. Watching is instrumental in the future of business, we had Don Tapscott on yesterday really talking about the revolution of what this is all about and he's the author of the book, The Blockchain Revolution, but if blockchain is a game changer shift to how the business will be operating in the future, so just to level step, just give us the one on one blochchain, versus bitcoin, and why IBM is going in this direction and where it came from. >> So blockchain is all about increasing a trust in business transactions. This is something we recognize about a couple of years ago when a small team of us started playing around with, you know, the technology behind bitcoin, right. And we look at it and said hey look, here's an opportunity for the first time for companies to share some information in a secure fashion with each other and, in addition, run some workflows or business processes on top. That was an eye opener for us, it immediately told us this could have applications in all industries, right. And so what do we do first? So we said let's play around with this a little bit. We looked at existing technologies out there for blockchain and to pick the platform you tried a few use cases and realize, oh my god, there is a whole lot to be done to get a blockchain for business, right. And that's how we started this journey, almost a year and a half, two years ago. And we decided to explore that. >> And the key distinction Ramesh, and we know from just highlighting it here for the folks, is bitcoin is a currency that has a blockchain, so it's powering bitcoin. You're talking about something more fundamental for business which is using the blockchain technology for businesses and what bitcoin is to blockchain, business is to blockchain from your standpoint. >> That's right, and also I think the blockchain is really, the inspiration for it comes from bitcoin perhaps, that's a good way of thinking about it. But today for example, the hyperledger version one that was announced earlier this week at this conference is dramatically different from the underlying blockchain and bitcoin in other platforms out there, right. Because it's really built primarily based on requirements that we have gathered by working with hundreds of clients in financial services and supply chain, in public sector, et cetera, and realizing what levels of confidentiality, what levels of privacy, what level of permissioning, you know, who participates in the transaction. All of that is what has led to, what we call the (mumbles)- >> John: Okay somebody's got a question. >> John: I got a follow up on that, but go ahead. >> Uh, just one more point on this but you can follow up on my point. Give us the status of blockchain today for IBM. Lay out the solution because you move from research now to the exclusions group, you have customer action going on, sales motions, solutions motions. What is the architecture, what does it look like, what is the solution today from a blockchain standpoint? >> So, just, you asked what are you doing at a high level, essentially we have three broad, big investments. One is everything to do with you know, opensource in a hyperledger project, I mentioned that. Then there is you package that into a platform, IBM blockchain, high security business network, that was also announced earlier this week. And the third layer is again what you asked about solutions. What we have been doing over the last year, year plus is, in fact, it's an interesting journey, we started out with what I call blockchain tourism, there were a whole bunch of POC's if you want to call it that, starting with financial services initially, but in gradually other areas, like supply chain, in healthcare, et cetera. Towards the middle of 2016 we saw a transition, at least on the financial service side people were started to talk about, hey now I understand this technology and what it's capable of, let's talk about production deployments, right now I'll give you a few examples as we go along. >> Dave: So, I want to go back if I can a little bit and just get somewhat didactic for a moment. My understanding is there's three attributes, I'm sure there are many more of blockchain which are really relevant, and especially as it relates to the security if I may, it's distributed obviously, and it's been said it's virtually unhackable unless 50% of the stakeholders agree to collude, and then there's no need for a trusted third party so it reduces the threat space. Are those sort of accurate statements and when somebody says, well it's virtually unhackable, you know you tweet that and somebody says, well everything's hackable, help us understand sort of those fundaments of blockchain and why they're relevant. >> That's right, so the way I think about it is a blockchain is a trusted database. Now why is it trusted? There are three properties, I'll get to it, kind of overlaps with what you mentioned. The first one is, any transaction you do onto the database, anything that goes in it basically is done in a nonreputiable fashion. If I do something I can't say, "I didn't do that," so that helps. What goes in, you know you have that property. The second piece is, whatever goes in goes in through a vetting process, we will call it the consensus. There is some sort of a chat between parties before something goes in. Therefore, I can't unilaterally do something onto the blockchain, right, I can't, somebody else vetted what I did, that increases trust. And the third piece is, once it gets in there it cannot be tampered with. We say it's immutable sometimes, and what is that based on? There's a whole lot of topographic math behind it, but at a high level there are two aspects to it. One is, there are multiple copies. So if I change something, if I hack into mine, I'm inconsistent with what others have, so that's one. The second is, the transactions are chained together, blocks of transactions are chained together where a fingerprint of one block is put into the next. What that means is, if I tamper with the block say 15, a long blockchain, all transactions after that are invalid, I have to do a lot of work to fix it, so it's very very hard to tamper with. Of course, as with security, there's no such thing as nothing that is hackable, right, so collusions et cetera, potentially can happen. But the key is, significant increase in the level of trust is the way I would put it. >> Dave: Great, okay, and so now if we can get into sort of how people are specifically applying this technology, you guys started with the hyperledger, you know, open project, but can we get more specific in terms of how say organizations are actually deploying blockchain? >> Ramesh: So we are still running a blockchain in productions since September 6th, right, so it's been only four months. In fact that blockchain is more than a half a million blocks today, so let me tell you what that solution is so you get a sense of, and it's very prototypical in terms of, you know, all solutions that I've dealt with so far across industries. The use case is a following, so you have a buyer, you have a seller and you have a financer, that's IBM. We basically finance, shotgun financing of, think of it as channel financing or inventory finance. What happens typically is, the buyer basically orders something and the seller essentially gets approval from us to say, okay, yeah we can basically send it to the buyer. A few days go by, IBM has already paid the seller basically, just like credit cards (mumbles) consumers. A month later basically we go in, say hey look, guys, time for you to pay up and they say, look, we didn't even receive the goods. So this entire process, what I just described you can think of as a workflow where these three parties are sending messages back and forth. The way we do it in a blockchain is, this entire workflow is captured as a sequence of transactions that are registered on the blockchain. Now how does this help us? Take the example I gave, proof of delivery. If when the logistics company delivers it at the buyer's site, it's recorded on the blockchain. There is no need for a dispute. And typically disputes, basically puts a lot of capital, you know, it holds up a lot of capital right. Capital inefficiency is the problem we're after. In fact, after six months of deployment I can tell you essentially a significant improvement in terms of the time savings as well as elimination of disputes. >> John: That's a great efficiency. Who's buying, who's actually implementing it customers-wise. Can you name names? >> Ramesh: Yeah, so, examples are the, let me give you a few in financial services. So we are working with Salus Bank which does, you now, five trillion dollars worth of foreign transactions every day. They are building a netting engine called Salusnet a solution called Salusnet, and we're working with them on that. Another example is the work that we are doing with Northern Trust, where basically they have a private equity administration blockchain. In fact, it's a very interesting one because it also involves the regulator as a part of the blockchain, so that's a second example. A third one is the one we announced in January with the Depository, Trading and Clearing Corporation DTCC, and that one is for credit debitors, life cycle management, in fact all the examples if you notice, there is a life cycle like I gave in that example earlier of buying till all your goods are delivered, payment is made, those life cycles, those processes are captured as trusted processes on a trusted data store. That's basically blockchain for you, right, that's financial services. Maybe I'll touch upon two more examples to complete the story. Supply chain. I walk into a store and buy some sliced mangos at Walmart, is it safe to eat? To answer that question you need to know the provinence. Which farm in Mexico did it come from, who all touched it, who washed it, who processed it, et cetera, all the way till it got to the store. That sort of information sharing does not happen today in the supply chain. We believe with the block chain that is possible, that allow us to get a good sense of where things came from, making consumers more comfortable. Similar story can deal with pharma too. I pop a pill, I want to be sure that it's safe to have. In fact, as you know the World Health Organization says in Africa, every year a hundred thousand kids die of counterfeit malaria drugs alone, right, so imagine if you could capture these sorts of supply chain flows on a blockchain you could make dramatic improvements. >> Dave: Diamonds provenience is another one, and it's not just blood diamonds. >> Ramesh: I'm more excited by the providence of food and pharma, but diamonds- >> But there's tons of fraud in the diamond supply chain. >> Ramesh: Absolutely. >> And that's really where they're, you know- >> John: Well this brings up the whole business model disruptions, so, what are you guys seeing for the kids of conversations? Because you're getting at the business model impact significantly one, you're reducing costs of transactional costs for new measurement systems, aka blockchain, and you have all the methodology behind it, but everything from music to art to content, I mean, payments, this is like a game changer. >> Absolutely, and I think from the point of view, you know, in all of the use cases I've seen, the sort of value to the ecosystem is clean and obvious, and so you can immediately say, aha, this is going to happen overnight. But the reality is basically, it's a complex ecosystem play though. So, for example, in the supply chain use case, food safety, you need to have the farmers, the entire value chain involved, participating in some fashion on the blockchain. That is not easy to do. So there is, how do you sort of set up ecosystems is a key part of- >> John: What's your strategy there? I'm going to ask Marie when she comes on, but what's the strategy with ecosystem? Because you want to jump start this, you got to prime the pump big time. >> Ramesh: Absolutely, so there are many ways to solve this, but one approach we have taken so far, and it's obvious in all the sort of partnerships that we're working on. Take for example food safety. One way to start with it is to start with a big retailer, like a Walmart. They bring in the suppliers, and the suppliers bring in the farmers. Take the case of what we are doing in container shipping. So basically, movement of containers from point A to point B, we're trying to completely digitize that process, this is a project that we're doing with Maersk. Why Maersk? They are 20% of the container shipping market, right? But in all of these cases I got to be very clear, we are not building a solution for Maersk or for Walmart. We're really building something for the industry, because food safety, you want to solve it for the industry. Just by helping Walmart along. >> John: That's why the open source thing is critical here. >> That's right. >> John: And the update on that, it's all open source on which components, or is it all open source? >> Ramesh: So the open source is all about at the platform layer. The solution itself, you know not everything in the solution is going to be open source. But the key point I was trying to make is that you go off the sort of significant anchor tenants in the ecosystem that draws others into the picture, but that's still not enough, you need to make sure there are economic incentives for others to join in. >> John: So to put it together, tie it together, the ecosystem strategy is, take an industry scope and try the rising tides floats all boats kind of approach. So adoption's critical. >> Absolutely correct, absolutely correct, and I think again I can use food safety to make that point. Think about it, right? So there is, let's say, a spinach problem, we had it in 2006. So you find a problem, you trace it back to a source. Let's say Walmart is the store in which somebody bought it and it was traced from there. That's not good enough. From the source it went to many other retailers. So you need to be able to track down and pull all of them off the shelves. Therefore you have to go for an industry solution. >> John: I can imagine the healthcare thing would be even more impactful too, I mean, financial services pretty obvious, transactional stuff there, but healthcare, so many different variations of supply chain and transactions. >> Ramesh: Absolutely, so in a way, the way I think about it is in a financial service everybody had a hunch this could be big, but supply chain, we've come a really long way, I think this is going to be the space which will have the most destruction, and its interesting considering when we started my first conversation with folks, whether it be a Walmart or Maersk, first question is, "what is blockchain?" We've come a long way in the last say eight, nine months. >> John: You guys get so excited where you're kind of pinching yourselves because you can get kind of euphoric about some of the disruption impact. It's just mind blowing to think when you're talking about food, the food industry and healthcare. You got to get tampered down a little bit in some realism, is there that IBM excitement internally share some color internally within IBM the excitement, and then you got to be getting realistic, a lot of the clients rolling it out to kind of got to walk before they can run. >> Ramesh: Yeah, so, the way I would state it is if you had asked me a year ago do you expect to be in the shape we are in today, I would have said no way. I've been shocked at the pace at which this has been moving both from the point of view of the technology itself, maturing of the technology, and in fact when we say blockchain is here now, so that's at the technology layer level, but in terms of use cases, think about it, there are a number of financial services institutions that are talking about production deployments late this year, early next year. In fact, when we did our own IBM Institute for Business Values survey, came back with fully 15% of those who were surveyed, there were like 400-odd banks plus capital market institutions are going to be in production by end of this year. When I heard that in September I still didn't believe it, but I am beginning to believe it now. >> Well it's interesting I think, the cultural shift is that technologists from computer scientists to practitioners that are technologists, they get it. They can see what blockchain does, so I think as people get more and more momentum, that's the fly wheel that you guys are open for and it's happening. >> That's right, in fact I'm also a techie at heart, but in terms of conversation (mumbles) I never talk about technology anymore because the thing is, there are only two concepts in blockchain. It's trusted data across companies, trusted business process. Everything else is detail. >> John: Got it, Ramesh, thanks so much for sharing, great conversation, formerly with IBM research, now Vice-President of Blockchain Solutions at IBM, great to interview, great insight, blockchain revolution is here, check out our interview yesterday with Dom Tapscott yesterday on YouTube, The Blockchain Revolution, his book really kind of lays out some of the big disruptive game changers. This is The Cube, doing our share of blockchain right now, bringing content in blocks and chunks, not yet blockchain enabled. I'm John Furrier, Dave Vellante, be back with more after this short break. (synthesized music)

Published Date : Mar 22 2017

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Bryce Olsen | SXSW 2017


 

>> Announcer: Live from Austin Texas, it's theCUBE, covering South by Southwest 2017, brought to you by Intel. Now, here's John Furrier. >> Welcome back everyone, we are live at the Intel AI Lounge, end of the day, day one at South by Southwest, I'm John Furrier, this is theCUBE, our flagship programming brought to the events and extract a signal from the noise. What a day it is here, it's the packed venue, AI Lounge, with Intel, it's the hottest spot in South by Southwest, of course, where our theme is AI for social good, and our next guest is Bryce Olson with Intel, and your title officially is, global marketing director health and live services, but you are an amazing story, cancer survivor, but a fighter, you took it to technology to stop your cancer, and also, a composer with your friend, called FACTS, Fighting Advanced Cancer Through Song, the stories. Welcome to theCUBE! >> Thank you, it's great to be here, this is awesome, this is amazing environment that we're in today. But yeah, you're right, when you look at data, genomics data, which is looking at your DNA, and running that out and being able to understand what could potentially be fueling disease, that's the biggest of big data. And when I was working at Intel, I was in a non-healthcare oriented group, and then all of a sudden, I got hit with cancer, like very aggressive, advanced cancer. And I went through the whole standard of care, and I went through that one-size-fits-all spin that wheel of treatments and hopefully you get something kind of thing, nothing-- >> General purpose, chemotherapy, whatever, blah blah blah. >> Nothing worked. And I came to the point where I was start to come to terms with the fact that I may not see my daughter get through elementary school. So, cancer's starting to grow again, I go back to work, at this point, I only want to work in healthcare, because, why would I want to do anything else? I want to try to-- >> John: But you have terminal cancer at this point. >> I have terminal cancer at this point, but I'm not sick yet. You know, I went through all the chemo and all that crap, but I'm not sick yet. So, I asked to get into Intel's healthcare group, because I want to try to help healthcare providers make this digital transformation. They let me in, and what I found out kind of blew my mind. I learned about this new space of genomics and precision medicine. >> Well, it turns out, hold on for a second, you were telling me the story before, but you skipped a step, it turns out Intel has a lot of work going on, so you come into Intel, you're like, they open up the kimono-- >> Open up the kimono, and I learn about this new era called, just basically genomics, so what is genomics? Genomics, essentially, is a way to look at disease differently. Why can't we go in and find out what's fueling disease deep in the DNA? Because every disease is diagnosable by DNA, we just have never had the technology, and the science, combining together to get to that answer before. Now we do. So I found out that Intel is working with all these genomic sequencing companies to increase the throughput so you can actually take something that costs $2 billion dollars back in 2003, and took 10 years to do, get it down to $1,000 and do it in a day, right? So now, it democratizes sequencing, so we can look at what's fueling disease and get the data. Then I learned about Intel working with all these major bioinformatics open stores and commercial providers, the Broad Institute at MIT, Harvard, largest genomic sequencing place on the planet, about how they take that data and then analyze it, get to what is really fueling disease. And then I learn about the cool things we're doing with customers, which I could talk about, like actual hospitals. >> Well, let's hold on for a second on that, your shirt says Sequence Me, but this is really key for the audience out there listening and watching, is that, literally 10 years ago the costs were astronomical, no one could afford it. Big grants, philanthropy-funded R&D centers, now, literally, you had your genome sequenced for thousands of dollars. >> Well, so, and this is what happened, right? I learned about all this stuff that Intel's up to, and I get kind of upset. I get kind of pissed off, right? Because nobody's giving this to me. Nobody's sequencing my cancer, right? So I go back to the cancer center that I was working with, this is January 2015, turns out they were getting ready, they were perfecting their lab diagnostic test on this, it was like a perfect storm, they were ready, I wanted it, they gave it to me, turns out my cancer grows along this particular mutated pathway that we had no idea. >> So the data was, so in your DNA sequence step one, step two is you go in massive compute power, which is available, and you go look at it, and it turns out there's a nuance to your cancer that's identifiable! >> Yeah, a needle in that haystack, right? The signal in the noise, if you will, right? So there's a specific molecular abnormality, and in my case, there was a pathway that was out of control, and the reason why I say it was out of control is, the pathway was mutated, but then there's this tumor suppressor gene that's supposed to stop cancer, he's gone! So it's like a freeway of traffic-- >> So he's checked out, and all of a sudden, this is going wild, but this is cancer for everyone has their own version of this. >> Yes they do. >> So this is now a new opportunity. >> Yes! Now we understand what's fueling my unique cancer. We took data, we took technology and science, and we got to the point where we understand what's fueling my cancer. With that data, I find a clinical trial testing a new inhibitor of that pathway. >> So I just got to stop and just pause, because it's very emotional, and first of all, man, yours is an inspiration to me and everyone watching. I'm looking at some sign this year at the Intel AI booth, and it says, "Your amazing starts with Intel," this is truly an amazing story. >> Yeah, thank you. >> It's really beyond amazing, it's life saving! >> And that's what happened to me. >> This is now at the beginning, so take me through, in your mind, where is the progress bar on this, in the AI evolution, or when I say AI, I mean like machine learning, compute, end-to-end technology innovation. It's available, obviously, when is it going to be mainstream? >> Yeah, so, we're at a point right now where we can go in, if you have advanced cancer, we're at a point now where we can sequence that person's cancer and find out what's driving it, we can do that. But where it's going to get problematic is, look at my case. The mutated pathway hypersegmented by cancer, right, so prostate cancer, a common cancer, now became a rare cancer, because we hypersegmented it by DNA, and I went after a treatment that was targeted, so when my cancer starts to grow again, now I'm a rare cancer. So how are going to find people that are just like me out there in the world? >> So your point about rare being, there's no comparable data to look at benchmarking, so that's the challenge. >> Yeah, no given hospital will ever have enough data in this new molecular genomics-guided medicine world to solve my problem, because the doctors are going to want to look, and they're going to say, "Who out there looks just like Bryce "from a DNA perspective, uniquely? "What treatments were given to people like that, "and what were the outcomes?" The only way we're going to solve that is as all these centers and hospitals start amassing data, it has to work together, it has to collaborate in a way that preserves patient privacy, and also protects individual IP. >> Okay, so Bryce, let me ask you a question, if you could put a bumper sticker or a soundbite around what AI means to this evolution innovation around fighting cancer and using data and technology, what is the impact of AI to this? >> So, where I'm kind of going with this analogy is that without artificial intelligence to sift through my data, and all the other millions of potential cancer patients to start getting DNA data, humans can't do it, it's impossible, humans will not have the mental ability to sift through reams and reams of DNA data that exists for every patient out there to look at treatments and outcomes and synthesize it, we can't do it. The only way someone like me will survive into the long term will be through artificial intelligence. Without it, I will extend my life, but I won't turn cancer into a manageable disease without AI. >> So the AI will extend your life. >> Because AI is going to solve the problems that humans can't. When you have the biggest of big data-- >> Love that soundbite, love that, say that again! AI solves the problems that-- >> AI is going to solve the problems that humans can't, they simply, humans don't have the capability to look at the entire genome, and all this other genomic, molecular, proteomic, all this other data, we can't make sense of it! >> Alright, so let me throw something out at you, 'cause I agree 100%, but also, there's a humanization factor, 'cause now algorithms are also biased by humans, so what's your thoughts, given your experience, the role of the human race, actual human beings, that have a pulse, not robots or algorithms? >> Yeah, so let me give you a real practical example. So, the way that we fought my cancer was through a targeted therapy. Molecular abnormality, targeted drug. The other way that people are fighting cancer is through immunotherapy. Wake up the immune system to fight it. Guess what? Right now, there are 800 combination therapies going on with immunotherapy to try to stop people's cancer. How the heck are we going to know what is the right combination for each person out there? Unless we have like an algorithm marketplace where people are creating these, and taking in predictive biomarkers, prognostic biomarkers, looking at all the data, and then pushing a button to help an oncologist decide which of the 800 combos to use, we'll never get there. So-- >> That's awesome. So let me ask you a question, so for people watching that are younger, like my daughter, she's 16, my other daughter's a premed, she's a sophomore in college, they're like, school's like old, like, school's like linear, they get classes, but this younger generation are hungry for data, they're hungry, they want to, they're young, they're what people do, they disrupt, they're bomb throwers, they want to create value, and so their incentive to go after cancer, and the means are out there, cancer cells, we all have relatives who have died of cancer, it's a sucky situation. There's a motivated force out there of scientists, and young people. How do they get involved? How would you look at, based on your experience, and your experience, obviously, you got these songs here, but on a more practical level, what discovery, what navigation can someone take in their life to just get involved, not a catalog, not the courseware. >> I think, so there's a number of different things that can happen, if you look at the precision medicine landscape, and you start with a patient, patients don't understand this. "Genomic what? "Sequencing what?" They don't understand that there's a new way to fight cancer, so guess what's going to become a 20% per year growth rate job in the next 10 to 20 years? Genomics counselors. You don't have to be a doctor, but you have to be able to understand enough about biology-- >> And math. >> To be able to offload doctors, and have a discussion with patients to say, "Let me explain something to you. "There's a way to understand your disease, it's in DNA, "this is what it means," and then help them guide them into new clinical trials and other therapy that's got it by that, huge growth opportunity for kids. >> But also, it's compounded by the fact we just said earlier, where these become rare cases on paper, are also need to be aggregated into a database of some sort so you can understand the data, so there's also a data science angle here. >> Absolutely, and it's not just cancer, by the way, I mean, little kids in the NICU, pediatric ailments. Have you ever know anybody who's got a kid with a very rare neurodevelopmental disorder, and the parents are on a diagnostic odyssey for 10 years, they can't figure out what it is? So they go from specialist to specialist, specialist, $100,000 dollars later, guess what, the answer's in the DNA. >> DNA sequencing, number one. >> DNA sequencing, number one, and then, once you start sequencing that, you got to make sense of all this data, so there's going to be tons of jobs, not only in biology, but in analytics, to take all this data and start finding-- >> Alright, we got a few minutes left, I want to get a plugin for your little album here, it's called FACTS, Fighting Against Cancer Through Song. >> So here's the story on that. So, when you go through something that could be terminal, it's really nice when you can have something productive to channel that energy. So for me, to be able to channel feelings of sadness and frustration, I started writing songs. Music was therapeutic for me. I took that, started collaborating with a bunch of musicians throughout Portland, including cancer survivors, and we said, why don't we use music as a way to reach people about a new message of how to fight cancer? So we created that, I have an organization that is raising awareness for a new way to fight cancer, and raising funds, to bring sequencing to more people. >> So the URL is factsmovement.com, so factsmovements.com, check it out. Okay, now, I'm so impressed with you, one, you are on a terminal track, you go back to work. >> But I don't look like I'm terminal! >> You look great, you look great. Now, you're at Intel, Intel's got technology, you harness it, now, you're on a mission now, your passion, it's obvious, the songs, now, what's going on in Intel, 'cause now you're out doing the Intel thing, gives us the Intel update. >> I can talk to you about this precision medicine, it's personalizing diagnostic and treatment plan, which I've already done, I could talk to you about other things that we're doing to help hospitals transform. Predictive clinical analytics, let's look at something like rapid response teamed events. Have you ever been in the hospital and heard the alarms go off? That's usually somebody having a heart attack unexpected. Data is out there, if you look at all the data about people that have had rapid response teams events, we can create predictive signals to actually predict that an hour before it would happen! So predictive clinical analytics, and enabling hospitals to look at populations as a whole to treat them better in this new value-based care, is a technology-driven thing, so we're working on that as well. Yeah. >> Well Bryce, thanks for coming on to theCUBE, we appreciate it, really inspirational, great to meet you in person, and I'm looking forward to following up with you when you get back to Portland, we'll get our gang in Palo Alto to get you on the horn Skype in, and keep in touch, really inspirational, but more importantly, this is very relevant, and the technology's now surfacing to change, not only people's lives in the sense of saving them, but other great things. >> And I'm so proud to be able to work for a company that is using its brand and its technology to basically change people's lives, it's amazing. >> Bryce Olson, my hero here at South by Southwest, amazing story, really, really, you can choose to be a victim or you can choose to go after it, so excited to have met you, it's theCUBE, breaking it all down here at South by Southwest at Intel's AI Lounge, it's hopping, music tonight, music tomorrow night, CUBE tomorrow, panels, AI changing the future powered by Intel, #IntelAI, I'm John Furrier, you're watching theCUBE, thanks for watching, we'll see you tomorrow.

Published Date : Mar 11 2017

SUMMARY :

covering South by Southwest 2017, brought to you by Intel. and extract a signal from the noise. and running that out and being able to understand And I came to the point where I was start to come to terms So, I asked to get into Intel's healthcare group, to increase the throughput so you can actually now, literally, you had your genome sequenced So I go back to the cancer center that I was working with, this is going wild, but this is cancer So this is now and we got to the point where we understand So I just got to stop and just pause, This is now at the beginning, so take me through, So how are going to find people that are just like me there's no comparable data to look at benchmarking, because the doctors are going to want to look, to look at treatments and outcomes and synthesize it, Because AI is going to solve the problems and then pushing a button to help an oncologist decide and so their incentive to go after cancer, You don't have to be a doctor, but you have "Let me explain something to you. rare cases on paper, are also need to be aggregated Absolutely, and it's not just cancer, by the way, I want to get a plugin for your little album here, and raising funds, to bring sequencing to more people. So the URL is factsmovement.com, You look great, you look great. I can talk to you about this precision medicine, and I'm looking forward to following up with you And I'm so proud to be able to work so excited to have met you, it's theCUBE,

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Kickoff - Spark Summit East 2017 - #sparksummit - #theCUBE


 

>> Narrator: Live from Boston, Massachusetts, this is theCUBE covering Spark Summit East 2017. Brought to you by Databricks. Now, here are your hosts, Dave Vellante and George Gilbert. >> Everybody the euphoria is still palpable here, we're in downtown Boston at the Hynes Convention Center. For Spark Summit East, #SparkSummit, my co-host and I, George Gilbert, will be unpacking what's going on for the next two days. George, it's good to be working with you again. >> Likewise. >> I always like working with my man, George Gilbert. We go deep, George goes deeper. Fantastic action going on here in Boston, actually quite a good crowd here, it was packed this morning in the keynotes. The rave is streaming. Everybody's talking about streaming. Let's sort of go back a little bit though George. When Spark first came onto the scene, you saw these projects coming out of Berkeley, it was the hope of bringing real-timeness to big data, dealing with some of the memory constraints that we found going from batch to real-time interactive and now streaming, you're going to talk about that a lot. Then you had IBM come in and put a lot of dough behind Spark, basically giving it a stamp, IBM's imprimatur-- >> George: Yeah. >> Much in the same way it did with Lynx-- >> George: Yeah. >> Kind of elbowing it's way in-- >> George: Yeah. >> The marketplace and sort of gaining a foothold. Many people at the time thought that Hadoop needed Spark more than Spark needed Hadoop. A lot of people thought that Spark was going to replace Hadoop. Where are we today? What's the state of big data? >> Okay so to set some context, when Hadoop V1, classic Hadoop came out it was file system, commodity file system, keep everything really cheap, don't have to worry about shared storage, which is very expensive and the processing model, the execution of munging through data was map produced. We're all familiar with those-- >> Dave: Complicated but dirt cheap. >> Yes. >> Dave: Relative to a traditional data warehouse. >> Yes. >> Don't buy a big Oracle Unix box or Lynx box, buy this new file system and figure out how to make it work and you'll save a ton of money. >> Yeah, but unlike the traditional RDBMS', it wasn't really that great for doing interactive business intelligence and things like that. It was really good for big batch jobs that would run overnight or periods of hours, things like that. The irony is when Matei Zaharia, the co-creator of Spark or actually the creator and co-founder of Databricks, which is steward of Spark. When he created the language and the execution environment, his objective was to do a better MapReduce than Radue, than MapReduce, make it faster, take advantage of memory, but he did such a good job of it, that he was able to extend it to be a uniform engine not just for MapReduce type batch stuff, but for streaming stuff. >> Dave: So originally they start out thinking that if I get this right-- >> Yeah. >> It was sort of a microbatch leveraging memory more effectively and then it extended beyond-- >> The microbatch is their current way to address the streaming stuff. >> Dave: Okay. >> It takes MapReduce, which would be big long running jobs, and they can slice them up and so each little slice turns into an element in the stream. >> Dave: Okay, so the point it was improvement upon these big long batch jobs-- >> George: Yeah. >> They're making it batch to interactive in real-time, so let's go back to big data for a moment here. >> George: Yeah. >> Big data was the hottest topic in the world three or four years ago and now it's sort of waned as a buzz word, but big data is now becoming more mainstream. We've talked about that a lot. A lot of people think it's done. Is big data done? >> George: Not it's more that it's sort of-- it's boring for us, kind of pundits, to talk about because it's becoming part of the fabric. The use cases are what's interesting. It started out as a way to collect all data into this really cheap storage repository and then once you did that, this was the data you couldn't afford to put into your terra data, data warehouse at 25,000 per terabyte or with running costs a multiple of that. Here you put all your data in here, your data scientists and data engineers started munging with the data, you started taking workloads off your data warehouse, like ETL things that didn't belong there. Now people are beginning to experiment with business intelligence sort of exploration and reporting on Hadoop, so taking more workloads off the data warehouse. The limitations, there are limitations there that will get solved by putting MPP SQL back-ends on it, but the next step after that. So we're working on that step, but the one that comes after that is make it easier for data scientists to use this data, to create predictive models-- [Dave] Okay, so I often joke that the ROI on big data was reduction on investment and lowering the denominator-- >> George: Yeah. >> In the expense equation, which I think it's fair to say that big data and Hadoop succeeded in achieving that, but then the question becomes, what's the real business impact. Clearly big data has not, except in some edge cases and there are a number of edge cases and examples, but it's not yet anyway lived up to the promise of real-time, affecting outcomes before, you know taking the human out of the decision, bringing transaction and analytics together. Now we're hearing a lot of that talk around AI and machine learning, of course, IoT is the next big thing, that's where streaming fits in. Is it same line new bottle? Or is it sort of the evolution of the data meme? >> George: It's an evolution, but it's not just a technology evolution to make it work. When we've been talking about big data as efficiency, like low cost, cost reduction for the existing type of infrastructure, but when it starts going into machine learning you're doing applications that are more strategic and more top line focused. That means your c-level execs actually have to get involved because they have to talk about the strategic objectives, like growth versus profitability or which markets you want to target first. >> So has Spark been a headwind or tailwind to Hadoop? >> I think it's very much been a tailwind because it simplified a lot of things that took many, many engines in Hadoop. That's something that Matei, creator of Spark, has been talking about for awhile. >> Dave: Okay something I learned today and actually I had heard this before, but the way I phrased it in my tweet, Genomiocs is kicking Moore's Law's ass. >> George: Yeah. >> That the price performance of sequencing a gene improves three x every year to what is essentially a doubling every 18 months for Moore's Law. The amount of data that's being created is just enormous, I think we heard from Broad Institute that they create 17 terabytes a day-- >> George: Yeah. >> As compared to YouTube, which is 24 terabytes a day. >> And then a few years it will be-- >> It will be dwarfing YouTube >> Yeah. >> Of course Twitter you couldn't even see-- >> Yeah. >> So what do you make of that? Is that just the fun fact, is that a new use case, is that really where this whole market is headed? >> It's not a fun fact because we've been hearing for years and years about this study about data doubling every 18 to 24 months, that's coming from the legacy storage guys who can only double their capacity every 18 to 24 months. The reality is that when we take what was analog data and we make it digitally accessible, the only thing that's preventing us from capturing all this data is the cost to acquire and manage it. The available data is growing much, much faster than 40% every 18 months. >> Dave: So what you're saying is that-- I mean this industry has marched to the cadence of Moore's Law for decades and what you're saying is that linear curve is actually reshaping and it's becoming exponential. >> George: For data-- >> Yes. >> George: So the pressure is on for compute, which is now the bottleneck to get clever and clever about how to process it-- >> So that says innovation has to come from elsewhere, not just Moore's Law. It's got to come from a combination of-- Thomas Friedman talks a lot about Moore's Law being one of the fundamentals, but there are others. >> George: Right. >> So from a data perspective, what are those combinatorial effects that are going to drive innovation forward? >> George: There was a big meetup for Spark last night and the focus was this new database called SnappyData that spun out of Pivotal and it's being mentored by Paul Maritz, ex-head of Development in Microsoft in the 90s and former head of VMWare. The interesting thing about this database, and we'll start seeing it in others, is you don't necessarily want to be able to query and analyze petabytes at once, it will take too long, sort of like munging through data of that size on Hadoop took too long. You can do things that approximate the answer and get it much faster. We're going to see more tricks like that. >> Dave: It's interesting you mention Maritz, I heard a lot of messaging this morning that talked about essentially real-time analysis and being able to make decisions on data that you've never seen before and actually affect outcomes. This narrative I first heard from Maritz many, many years ago when they launched Pivotal. He launched Pivotal to be this platform for building big data apps and now you're seeing Databricks and others sort of usurp that messaging and actually seeming to be at the center of that trend. What's going on there? >> I think there's two, what would you call it, two centers of gravity and our CTO David Floyer talks about this. The edge is becoming more intelligent because there's a huge bandwidth and latency gap between these smart devices at the edge, whether the smart device is like a car or a drone or just a bunch of sensors on a turbine. Those things need to analyze and respond in near real-time or hard real-time, like how to tune themselves, things like that, but they also have to send a lot of data back to the cloud to learn about how these things evolve. In other words it would be like sending the data to the cloud to figure out how the weather patterns are changing. >> Dave: Um,humm. >> That's the analogy. You need them both. >> Dave: Okay. >> So Spark right now is really good in the cloud, but they're doing work so that they can take a lighter weight version and put at the edge. We've also seen Amazon put some stuff at the edge and Azure as well. >> Dave: I want you to comment. We're going to talk about this later, we have a-- George and I are going to do a two-part series at this event. We're going to talk about the state of the market and then we're going to release our big data, in a glimpse to our big data numbers, our Spark forecast, our streaming forecast-- I say I mention streaming because that is-- we talk about batch, we talk about interactive/real-time, you know you're at a terminal-- anybody who's as old as I am remembers that. But now you're talking about streaming. Streaming is a new workload type, you call these things continuous apps, like streams of events coming into a call center, for example, >> George: Yeah. >> As one example that you used. Add some color to that. Talk about that new workload type and the roll of streaming, and really potentially how it fits into IoT. >> Okay, so for the last 60 years, since the birth of digital computing, we've had either one of two workloads, they were either batch, which is jobs that ran offline, you put your punch cards in and sometime later the answer comes out. Or we've had interactive, which is originally it was green screens and now we have PCs and mobile devices. The third one coming up now is continuous or streaming data that you act on in near real-time. It's not that those apps will replace the previous ones, it's that you'll have apps that have continuous processing, batch processing, interactive as a mix. An example would be today all the information about how your applications and data center infrastructure are operating, that's a lot of streams of data that Splunk first, took amat and did very well with-- so that you're looking in real-time and able to figure out if something goes wrong. That type of stuff, all the coulometry from your data center, that is a training wheel for Internet things, where you've got lots of stuff out at the edge. >> Dave: It's interesting you mention Splunk, Splunk doesn't actually use the big data term in its marketing, but they actually are big data and they are streaming. They're actually not talking about it, they're just doing it, but anyway-- Alright George, great thanks for that overview. We're going to break now, bring back our first guest, Arun Murthy, coming in from Hortonworks, co-founder at Hortonworks, so keep it right there everybody. This is theCUBE we're live from Spark Summit East, #SparkSummit, we'll be right back. (upbeat music)

Published Date : Feb 8 2017

SUMMARY :

Brought to you by Databricks. George, it's good to be working with you again. and now streaming, you're going to talk about that a lot. Many people at the time thought that Hadoop needed Spark and the processing model, buy this new file system and figure out how to make it work and the execution environment, to address the streaming stuff. in the stream. so let's go back to big data for a moment here. and now it's sort of waned as a buzz word, [Dave] Okay, so I often joke that the ROI on big data and machine learning, of course, IoT is the next big thing, but it's not just a technology evolution to make it work. That's something that Matei, creator of Spark, but the way I phrased it in my tweet, That the price performance of sequencing a gene all this data is the cost to acquire and manage it. I mean this industry has marched to the cadence So that says innovation has to come from elsewhere, and the focus was this new database called SnappyData and actually seeming to be at the center of that trend. but they also have to send a lot of data back to the cloud That's the analogy. So Spark right now is really good in the cloud, We're going to talk about this later, we have a-- As one example that you used. and sometime later the answer comes out. We're going to break now,

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Bhagat Nainani, Oracle - On the Ground - #theCUBE


 

>> Narrator: The Cube presents On The Ground. (techno music) >> Hello and welcome, I'm Peter Burris With SilconANGLE Media Wikibon, and we're here today doing an on the ground, very important on the ground at Oracle's headquarters. This segment we're talking to Bhagat Nainani who is the group vice president of product development in Oracle's IOT organization. Welcome to The Cube. >> Thank you Peter. >> Now we've got a lot to talk about and because IOT is obviously at the fore front of many people's minds. It's one of the major initiatives happening in business, although a lot business people tell us that when somebody starts throwing IOT concepts at them they're not quite sure exactly what the parameters or what it means. So let's start here. A lot of hype about IOT, what does it mean to Oracle and Oracle's customers. >> Yes so there is definitely a lot of buzz about IOT and it is effecting a lot of industries whether it be manufacturing, transportation, home automation, fleet management, and we expect around 50 billion devices to be connected in the next two to three years and even the devices already connected to the edge and reading over 5 zettabytes of data and very little of that is actually-- >> Peter: Zettabytes. >> Exactly. >> So zettabytes is, megabytes, gigabytes, terabytes. >> Exabytes, then zettabytes. >> Lot of data. >> Lot of data and very little of that is being actually used. And if you look at top any analyst, it's they project somewhere between a one to five trillion dollar market right. But you know numbers aside, there is real business value here. I mean some companies are looking at IOT to improve operational efficiencies. Others want to use IOT to improve the customer experience or create new business models and new revenue streams. So there are clear opportunities here and that's what's affecting a lot of these organizations to the IOT. >> Now as a company tries to do something as complex as introducing a business model, they're going to need a lot of new technology as well as a lot of new good ideas. So what is Oracle's approach to engaging customers in this market place? >> So if many of our customers are going through these digital transformation or industry for all initiatives if you will. And there's some common factors in which in when it comes to IOT. Things like machine safety, productive, productive maintenance. Production reliability, worker productivity. Supply chain optimization. And all of these need extensions to existing applications or new types of applications. So Oracle's approach to IOT is to provide IOT enabled smart applications for things like manufacturing, fleet management, asset monitoring, equipment prognostics things like that. >> But that's much more than Oracle is currently providing right now. >> Exactly. >> So tell us a little bit about how this IOT ecosystem which is very broad, very complex, touches a lot of different parts of business, is embracing Oracle and how Oracle's trying to set up this appropriate partnerships so that customers can in fact get a complete solution. >> Sure, so, if you look at companies embarking on a journey to IOT, we see them go through sort of multiple phases. They start with just connecting their assets. You know so they have assets sitting on the field not connected to the business systems. They start connecting them so that they can get real time visibility for the assets and they can react more quickly to any problems that occur. So now they've reduced the time to react to any issues. That gives them sort of immediate ROI. But soon after they want to move to more of a proactive monitoring. So they're collecting information from all these assets and they want to do predictive analytics, and reduce unplanned down time and predict failures before they actually happen. Once they do that, then they want to transition to using IOT data into their core business processes. Whether it be back office, supply chain processes, ERP processes, or customer facing processes like CRM. Where they start to use IOT data to provide differentiated experiences. And the IOT offerings that we provide essentially help them go through this journey from connected assets all the way to service excellence. >> So when we're talking about connected assets, we're talking about the machinery, as well as the other resources at least that are either handling or running operations but also handling customer engagement. Now this suggests that there is going to be an intimate relationship between the technologies that are collecting all this data, sensing all this data, transmitting all this data, and the systems that are actually responsible for turning these feeds into something that is recognizable by the business as capable of generating a decision. Tell us a little bit about the relationship as you see it between IOT and big data. >> So recently we released an IOT Cloud service and the main difference in our approach to IOT versus many of the other vendors is we look at it from the applications out, as you said from the business out. We want to take the insides from these devices that data coming and make that actionable within your enterprise business processes all right. So the goal of IOT Cloud service is to actually bridge this gap between the operational technology and the IT world. And we do this be providing out of the box applications as well as platform components. I talked about applications like asset monitoring earlier. So there we have a out of the box app that helps you answer questions like how are my assets being used, where they're held. Do they need to be serviced. You look at it monitoring it's about how are my systems doing on the factory floor. Collect data from them constantly so that I can decide which ones to service in the next maintenance window right. Now I'm collecting all this data. This has to be backed by sort of platform components and the platform components fall in sort of this three broad categories right. Connect, analyze, integrate. So the connect part is where you bring the device, on board the devices. And provide bi-directional connectivity to them. So we have this concept called device virtualization which really simplifies how you interact with these devices. And provides a softer representation of those devices in the Cloud so now any application interacting with it doesn't need to know the gateways and the protocols that are used. On the analyze side there are two types of analysis. There is real time analysis which is done on the event stream. And then there's big data analysis that's done where you combine the real time stream along with contextual data sitting in your data lakes or your ERP systems. And then you apply predictive algorithms on top of it. We have a bunch of capabilities here. We provide business user friendly interfaces to model these event crossing functions. And we also provide built in algorithms using our big data services for things like equipment efficiency, remaining useful life, things like that. Right so, big data and IOT are quite related. If you look at the big data techniques like Spark, Hadoop, or some of these services, the type of data they all put it on, data with high velocity, high volume, high variety, IOT data has all the same characteristics of big data right. Now once you've analyzed this data, you also want to integrate it with your back end systems and that's where we provide out of the box connectivity with our SaaS apps as well as our E-business suite and our JD Edwards applications which are commonly used by our enterprise customers. You have the connectivity piece, you have the analytics, and you have the integration. You use these capabilities along with some of our other PaaS services like our business intentions Cloud service or our mobile Cloud source ability or IOT application. >> So you mentioned that these tools are easy to use. You also mentioned the distinction between IT and OT. This combination of IOT and big data analytics is touching a lot of different parts of the business. You have to be able to talk to operational technology people, IT people, you have to be able to talk to developers, you have to be increasingly be able to talk to business people. Historically, this all comes together when developers are engaged to create value out of all these piece parts. Talk a little bit about how Oracle is bringing greater sport to that developer community to bring this all together and turn it into value for a corporation. >> Sure so let's take an example here. Let's take the manufacturing example and then we'll I'll talk about manufacturing and then talk about some of the challenges there and how we enable that. You know we follow it up with community. In manufacturing world when you're doing these IOT kind of solutions, there's a common analysis done called a five M analysis. Man, machine, method, material, measurements. Now if you look at man, method, materials, all of this information is sitting in your ERP system or your databases. Where you have who operated on this system, what training did they receive, what techniques did they use, what raw material was used, who was the supplier. You look at machine and measurements, this is raw data coming from the equipment IOT data and measurements around the tests that were done on the system. You need to combine both of these to create a real predictable analytics solution for manufacturing right. Now today a lot of this has to be done using sophisticated sort of data scientists and you need sophisticated developers who can operate on these various big data components, whether it be Spark, Kafka, Cassandra, all of these. What we are doing at Oracle is trying to provide sort of tools and frame works that abstract away some of that and are targeted towards the citizen developer or the business users. So you don't need to have sophisticated data scientists. Right, we have tools such as big data discovery, big data prep, and other tools such as Apache learning which make it easy to build these kind of models. Now if you are a developer who wants to write all of this from scratch, you will then when you're dealing with different types of structure and unstructured store, you need an abstraction layer that simplifies how you interact with this, how you query it. And so we are providing sequel like interfaces that they're already familiar with. So whether it's a structured store or unstructured store and well, it doesn't matter which native query interface I suppose. You provide a standardized list so that they easily operate on that data. Now even that takes a long time to build an IOT solution so that's where our out of the box applications come in and by providing these out of the box applications for specific use cases around asset monitoring, equipment prognostics, supply chain, we are really trying to reduce the time it takes for you to deploy an IOT solution because these applications already have those built in algorithms. All we are doing is configuring them, providing some parameters, but you don't need to write the algorithm. You take your industrial gateways, connect the devices, and you're ready to go. >> So do you think that there's going to be new applications utilizing some of these new methods or models, or is it going to be just an extension of a lot of the traditional, more operational, financial oriented applications that are already in place. >> It's a combination. So when it comes to things like you know existing maintenance applications, or existing service applications, the interfaces of them used to be you know manual where someone would get a call and they would enter an order into a system or a work order. With IOT those are being extended to have new channels. So for example in our service Cloud, we have added a new channel with IOTs so now the equipment itself reports a problem and when the service technician gets a work order, they already know which part has gone bad. So the whole manual step is taken away. There are other areas where companies are trying to transition to this product as a service model, right. And so those need new ways of monetizing, new types of application for your capture and utilization. There you will need some new application. So it is a combination of the two. >> Now you mentioned earlier the five M model. Man, materials, machines. >> Method. >> Measurement. And method. Just to give you to date myself, the first class on technology I took talked about the four M plus I model. Men, materials, machines, money, and information. So didn't have method. But let's come back to at least what we think at Wikibon, SiliconANGLE, is still the most important piece, men. Or people, the individuals. We're talking about the, we're talking about IOT here, but presumably we're going to also start bringing in those crucial interfaces so that people become a more engaged feature of how these loops are working. Between sensing, and analyzing and printing models, and enacting something in the market place. Tell us a little bit about how Oracle sees the role that people are going to play in these transitions that we're talking about. >> So if you look at the service industry people right. I mean this I give you the example of automatically creating a work order. But with IOT enabled devices, it is transitioning to more of a self service, model or assisted service model where now people have much more information available to them at their fingertips when they are actually looking at problems. Whether it be some part that has failed or a customer has reported an issue, now you can interact with these devices remotely and so now you have significant reduced the time to actually act on any problems and overall improve the customer experience. There is the people part in sort of creating those models and providing sort of information to enrich those models because you know a data scientist can get all the information from the devices and create the models, but you also need the experts who know you know how these systems are supposed to behave. How they were designed, how they behave under certain environment conditions. You take that into account along with the real data that you're getting and that way you can predict how this particular equipment will behave in the field right. >> So Oracle open world is just around the corner. One quick idea. What are you looking for from an Oracle IOT perspective. >> From an Oracle IOT perspective, one of the things we were really looking forward to is the applications that you know we are launching as well as many other applications within Oracle who have now embedded IOT within their offering. So to make those applications smarter and you hear a lot about that at open world. >> And that is one of their key tests of adoption is how fast that happens. Bhagat Nainani thank you very much for being here. Group vice president for IOT product development at Oracle. Again, Peter Burris from The Cube. Thank you very much. >> Baghat: Thank you Peter. (techno music)

Published Date : Sep 6 2016

SUMMARY :

(techno music) Welcome to The Cube. and because IOT is obviously at the fore front So zettabytes is, And if you look at top any analyst, they're going to need a lot of new technology And all of these need extensions to existing applications is currently providing right now. and how Oracle's trying to set up on the field not connected to the business systems. and the systems that are actually responsible So the connect part is where you bring the device, So you mentioned that these tools the time it takes for you to deploy an IOT solution So do you think that there's going the interfaces of them used to be you know manual Now you mentioned earlier the five M model. the role that people are going to play the time to actually act on any problems What are you looking for from an Oracle IOT perspective. is the applications that you know we are launching Thank you very much. Baghat: Thank you Peter.

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